We found the following complaints for LEXUS ES (2013)
Read complaints for LEXUS ES (2013)
The lexus es 350, was turning left onto side street within a sub division, and ran up the curb and hit a tree with the right front side of the vehicle.significant damage done to the car, and so much damaged that the car has been totaled by insurance company. Driver unsure if vehicle accelerated on its own or just lost control. The greater issue or concern was not what caused the accident, but that the air bags did not deploy after the impact and the driver broke their nose and has been treated 3 times in er since crash.in speaking with repair shop, they informed me that there are 2 air bag sensors at the front of the car, and both are near the headlights.he was surprised that given the damage and impact of the collision (to right front of car by headlight, pictures attached), that the air bags did not deploy.
Cpo 2013 es350 bought january 2, 2016 at lexus dealership, which has been kept in an in-door garage, and is lightly driven.mid-april 2017 battery was dead, jump started but then battery died the next day.i brought vehicle to another lexus dealership on may 20, 2017.they claimed battery not warrantied.i discovered the original owner who bought car october 2012 had replaced the battery in 2015 which made me curious as to why it was replaced so soon, and why it didn't last very long.the service manager then mentioned that i needed a computer component which he hoped was under my warranty and they would call me when the part came in.i researched this part, and apparently lexus has known problems with this component, which was probably defective causing battery problems by not going into "sleep mode" and slowly draining and killing batteries.there seems to be many other complaints similar to mine on blogs (one of which is attached).
This is the second time in two years the battery has died on this car.the first time was august 2014, just one month past the car one year mark.the second, that is why i am writing this complaint, is almost one year to the day of the last battery failure.while the first may be written off as a bad battery, i do not believe in coincidences and feel there is an electrical problem with this car.i have seen other complaints on-line so i think there is something more to this problem than just bad batteries...updated 09/03/15 updated 12/4/2015
The automatic door locks have stopped working. I have had to replace 3 out of the 4 door lock actuators in the car. When they go out i am unable to use the door lock sensors and have to manually lock my doors. It also affects my ability to use the key fob remote to lock and unlock my door. I replaced 2 in 2018 and 1 in 2021
I am not sure it it is engine or fuel but my problem is as follows:while driving and with no warning my 2013 lexus es 350 hesitates to the point of almost stopping in the middle of driving on local and highway roads. It seems to be getting worse and i have taken my car to the dealer and was told they did not find anything wrong with it. In researching this problem i have come across two similar complaints on www.carcomplaints.com. This is a dangerous issue when you lose acceleration when it is most needed.
Vehicle door locks aren't working properly. Issue causes vehicle the ability to lock with key fob inside and doors not to lock upon exiting vehicle.
Was driving in west sacramento , when the check engine, check hybrid system alarms went off.within 1 minute , the car went dead, no power, no steering.if i was on an express way , it would have been a guaranteed fatality for me, my family and other cars involved. The dealership , lexus of sacramento told me the computer failed in the car. The car has only 55,000 miles on it. I am concerned about the quality of parts used by lexus.
The lexus es 350, was turning left onto side street within a sub division, and ran up the curb and hit a tree with the right front side of the vehicle.significant damage done to the car, and so much damaged that the car has been totaled by insurance company. Driver unsure if vehicle accelerated on its own or just lost control. The greater issue or concern was not what caused the accident, but that the air bags did not deploy after the impact and the driver broke their nose and has been treated 3 times in er since crash.in speaking with repair shop, they informed me that there are 2 air bag sensors at the front of the car, and both are near the headlights.he was surprised that given the damage and impact of the collision (to right front of car by headlight, pictures attached), that the air bags did not deploy.
Ever since car was purchased @one year ago, there are occasional 1-3 second hesitations upon acceleration. These occur from dead stop or at low speeds. Two dealers have examined the computers, finding no evidence that the problem exists. They also say no other localowner has complained of a similar problem and the manufacturer reportedly has no record of such a complainant nationwide. But a number of different passengers in the car have felt the hesitation and asked what's wrong. I wish i knew and i wish lexus knew. Since this has happened many times when i was changing lanes on a surface street or the freeway (socal) or making left/right turns with oncoming traffic, my fear is that my vehicle is going to be hit, although i am as careful as i can be when changing lanes/turningbecause i know at any time the car will hesitate for a few seconds. I experienced this problem noticeably, as did other owners, with previous year models, but am assured by dealers and the local district office that lexus has solved it now. I only wish!
Lexus es350 stall or hesitation problem on 2013 model.my car frequently but intermittently hesitates when accelerating from a stop or rolling stop position.i've had it about 8 months and it has probably stalled at least 100 times.tulsa's lexus dealership says there's nothing wrong with it and that lexus designed the car that way for fuel efficiency (yes, that is what they've told me, and with a straight face).my 2010 es did the same thing, and my 2007 es did the same thing.you'd think i would have learned my lesson by now and bought a different brand of car.this is an extremely dangerous problem when pulling out into traffic.i would not recommend a lexus to anyone until they get this problem fixed. [xxx]in tulsa, ok.7-16-13information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
I am not sure it it is engine or fuel but my problem is as follows:while driving and with no warning my 2013 lexus es 350 hesitates to the point of almost stopping in the middle of driving on local and highway roads. It seems to be getting worse and i have taken my car to the dealer and was told they did not find anything wrong with it. In researching this problem i have come across two similar complaints on www.carcomplaints.com. This is a dangerous issue when you lose acceleration when it is most needed.
Engine stalls when turning left reducing power steering boost until driver lifts foot from gas pedal and repushes to regain power steering boost on city streets at low speed from stopped position.
Was driving in west sacramento , when the check engine, check hybrid system alarms went off.within 1 minute , the car went dead, no power, no steering.if i was on an express way , it would have been a guaranteed fatality for me, my family and other cars involved. The dealership , lexus of sacramento told me the computer failed in the car. The car has only 55,000 miles on it. I am concerned about the quality of parts used by lexus.
I was parking my car on a commercial complex.i am pressing on the brake as the car slows down.when i further pressed on the brake, the car instead of taking a complete stop, accelerated.it hit the building in front of me.when trying to back up, it accelerated again in reverse.i pressed the brake really hard then it stopped.
The pcs (pre collision system) warning icon flashed in the display indicating that the pcs was temporarily unavailable. The vehicle was being driven on a highway. Pulled over to look in the owners manual only to find that the manual told me to stop. We proceeded to return home without experiencing any adverse handling. I really don't feel safe driving the car not knowing if the pcs system will fail.
My 2013 lexus es 300h has got a weak brakes, sometimes would make squeaking noise when you hold them and few times wouldn't brake when braking on a bit rough road. I was afraid for my safety and went to lexus dealer to perform diagnostic. They said that my car needs a brake actuator to be replaced which is very expensive procedure. However, people in a dealership admitted that it's a common problem for these cars and my research on the internet confirmed it as well. Also, lexus issued extended warranty for an abs failure but somehow you are qualified only when your abs fail. That's sounds very dangerous and unsafe. I did more research and found that in 2016 in australia lexus has recalled 2013 and above lexus es models because of brake actuator and abs module malfunction. I don't understand why are the same models not being recalled in usa for the same very common problem.
Was driving in west sacramento , when the check engine, check hybrid system alarms went off.within 1 minute , the car went dead, no power, no steering.if i was on an express way , it would have been a guaranteed fatality for me, my family and other cars involved. The dealership , lexus of sacramento told me the computer failed in the car. The car has only 55,000 miles on it. I am concerned about the quality of parts used by lexus.
The lexus es 350, was turning left onto side street within a sub division, and ran up the curb and hit a tree with the right front side of the vehicle.significant damage done to the car, and so much damaged that the car has been totaled by insurance company. Driver unsure if vehicle accelerated on its own or just lost control. The greater issue or concern was not what caused the accident, but that the air bags did not deploy after the impact and the driver broke their nose and has been treated 3 times in er since crash.in speaking with repair shop, they informed me that there are 2 air bag sensors at the front of the car, and both are near the headlights.he was surprised that given the damage and impact of the collision (to right front of car by headlight, pictures attached), that the air bags did not deploy.
Door locks do not lock via key fob on 3 doors.lexus wants $800 per door to fix.have manually locked car for one year; now cannot manually lock door as the manual lock no longer locks.this is safety issue as car remains unlocked at all times.
The pcs (pre collision system) warning icon flashed in the display indicating that the pcs was temporarily unavailable. The vehicle was being driven on a highway. Pulled over to look in the owners manual only to find that the manual told me to stop. We proceeded to return home without experiencing any adverse handling. I really don't feel safe driving the car not knowing if the pcs system will fail.
I was parking my car on a commercial complex.i am pressing on the brake as the car slows down.when i further pressed on the brake, the car instead of taking a complete stop, accelerated.it hit the building in front of me.when trying to back up, it accelerated again in reverse.i pressed the brake really hard then it stopped.
Vehicle has the "hesitation on accelerating" or "throttle lag" problem which is documented on many models of both toyota and lexus vehicles.vehicle hesitates when accelerating from stop light, slowing to make a turn, or in traffic when slowing and then accelerating.it is unresponsive for 1-2 seconds then accelerates fast.this is especially dangerous when crossing a busy uncontrolled intersection.occurs routinely when driving everyday.this hesitation is dangerous,not normal, and is a safety issue that needs addressing by the manufacturer.
Lexus es350 stall or hesitation problem on 2013 model.my car frequently but intermittently hesitates when accelerating from a stop or rolling stop position.i've had it about 8 months and it has probably stalled at least 100 times.tulsa's lexus dealership says there's nothing wrong with it and that lexus designed the car that way for fuel efficiency (yes, that is what they've told me, and with a straight face).my 2010 es did the same thing, and my 2007 es did the same thing.you'd think i would have learned my lesson by now and bought a different brand of car.this is an extremely dangerous problem when pulling out into traffic.i would not recommend a lexus to anyone until they get this problem fixed. [xxx]in tulsa, ok.7-16-13information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Ever since car was purchased @one year ago, there are occasional 1-3 second hesitations upon acceleration. These occur from dead stop or at low speeds. Two dealers have examined the computers, finding no evidence that the problem exists. They also say no other localowner has complained of a similar problem and the manufacturer reportedly has no record of such a complainant nationwide. But a number of different passengers in the car have felt the hesitation and asked what's wrong. I wish i knew and i wish lexus knew. Since this has happened many times when i was changing lanes on a surface street or the freeway (socal) or making left/right turns with oncoming traffic, my fear is that my vehicle is going to be hit, although i am as careful as i can be when changing lanes/turningbecause i know at any time the car will hesitate for a few seconds. I experienced this problem noticeably, as did other owners, with previous year models, but am assured by dealers and the local district office that lexus has solved it now. I only wish!
My 2013 lexus es 350 has a panorama sunroof which exploded when an attended closed the passenger side door.i only had the car eight months and have less than 6,000 miles.the weather that day was sunny and75 degrees.i shudder to think what could have happen if my 82 year old mom was in the car.we had plans for that day to travel out of state that very day.the shatter glass fell inside the car.this is a safety issueas if i had been drivingdown the freewayjustthe mere sound of the explosioncould have startle me and i may have lost control of the car.there isa great possibility of exploding roofs causing injuries . This is a safety issue.
My 2013 lexus es 350 has a panorama sunroof which exploded when an attended closed the passenger side door.i only had the car eight months and have less than 6,000 miles.the weather that day was sunny and75 degrees.i shudder to think what could have happen if my 82 year old mom was in the car.we had plans for that day to travel out of state that very day.the shatter glass fell inside the car.this is a safety issueas if i had been drivingdown the freewayjustthe mere sound of the explosioncould have startle me and i may have lost control of the car.there isa great possibility of exploding roofs causing injuries . This is a safety issue.
I was driving on the freeway when all of a sudden the sunroof exploded. The noise was deafening. The glass clearly exploded up and then chipped the paint on the roof and the trunk. All windows were rolled up at the time with the air on. Nothing hit my car and it happened completely on it's own. The dealership is not being helpful and they are blaming me for it.
Recently acquired listed pre-owned, certified vehicle. Bought wheel and tire coverage. Hand washed car after 4-days of ownership and discovered broke wheel. Dealer says the style wheel on the vehicle is routinely repaired by them (not replaced.) dealer rep (wesley peters, sewell lexus, dallas) wheel is commonly damaged by improper torqueing of lug nuts. Lexus drivers i know do not know the torque specs nor do they carry a torque wrench. Have a flat? good luck you do not break a wheel while changing flat! sewell lexus is now repaying the wheel not honoring the wheel and tire coverage and replacing it! writer has contacted lexus north america concerning the problem. Dealer rep peters also stated the firm routinely repair all styles of lexus wheels and writer should not be concerned. Could the nhtsa please look into why lexus wheels should require repair before someone bounces of the highway with a broke wheel.
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