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We found the following complaints for LEXUS ES (2009)

Read complaints for LEXUS ES (2009)


Takatrecall:had car accident . Hit by another car while turning; ran over street sign andhit iron fence infront of apartment building. Air bags did not inflate.'parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).'

Takata recall.we received a recall notice via mail last week regarding the passenger side airbag.nhtsa recall no. 16v-340.in the "important update" included with the recall notice were several questions and answers.question 8 "my vehicle is involved in this safety recall but the remedy is not yet available.will lexus provide a loner vehicle until the remedy is available".the answer provides that "[t]o minimize risk, lexus recommends that no passengers sit in the front passenger seat.if this recommendation is not feasible for the customer's personal or business needs, alternative transportation made be made available."since receiving the recall notice, i have communicated with our local dealer, herrin-gear lexus to advise that this recommendation is not feasible and for alternate transportation.the dealer referred me to the manufacturer.the telephone number provided for the manufacturer is not being answered and all other means attempted to communicate in this regard have not been successful.request is made for assistance communicating with the manufacturer and that your agency require that the recall occur immediately and without delay or alternatively that the manufacturer be compelled to provide alternate transportation.

[xxx]lexus failed to accommodate with a loaner vehicle and just keeps telling me "just be patient" every time i call them to discuss my vehicle and that it is very dangerous to drive. My vehicle has been in the garage "not driven all that time" for over four years sinceme and my husband are fearful for safety of our lives. The dealer has not accommodated with any recourse and just sends letters with bold red print that i am considered "zone b" and when i look up my vin it says "remedy suspended".information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Takata recalli have contacted lexus dealer at 700 serramonte blvd, colma ca 94014 several times regarding passenger air bag of my car but i am being ignored and advised to keep driving as it is. I am worried aboutmy family's safety because it is our family car and they travel with me all the times.

I called lexus of rockville center li ny today regarding "urgent safety recall" notice i received. Sadly lexus dealer told me that the parts are on backorder until end of march... Can't even make appointment to have lexus fix the problem "takata front passenger airbag inflators" for an urgent safety recall - i have had no vehicle problems yet...

Takata recall. Lexus does not have a remedy yet. Until they do i can not get a straight answer to my question. Is the air bag on if no one is sitting in the front passenger seat? please give me the answer. Thank you

Takata recalllexus does notfeel the urgency of developing a response to this deadly situationtheir response seems to be that it is takata's problemwhat can be done to make my car safe to carry a passenger?

Takata recallthe manufacturer/dealer has yet to repair/replace the faulty airbags.i have been in a 'loaner' vehicle for 10 months.

Had car accidentjune 14,2019.hit by another car. Air bags did not inflate

Lexus sent a recall notice on may 23, 2016, advising us not to use the passenger side seat due to the potential danger from exploding shrapnel from the takata airbag. It is now january 17, 2017, a full 8 months of not being able to use the vehicle as designed, with absolutely no information provided, no repairs and no target date for a fix, we are effectively unable to use of the vehicle. Requests for a loaner vehicle at several dealers has been denied, with advice to contact the manufacturer, who then advised us to call dealers.this is unconscionable behavior and is potentially worse than the volkswagon debacle.the value of the vehicle has essentially disappeared and it cannot be used for business or personal family use.toyota must be held liable and either compensate owners, provide a loaner vehicle for the duration or pay for rental vehicles, plus a substantial fine for the extremely excessive delay.

Takata recall

Takata recall - since the recall notice advises not to operate the vehicle with an occupant in the front passenger seat i have not used the passenger seatsince i received the notice of recall.i don't understand why it is taking so long to get a fix. My lexus dealer told me it would probably be okay to use the passenger seat since it was unlikely that i would have a head on collision that would cause the bag to go off.unbelievable!!we've ended up with four fifths of a car since i have to ride in the back seat whenever we use the car.

Takata recall

Takata recall

Broken engine valve spring.only one so far that cause the problem.vehicle in motion on city street.

Mp3, radio and cd player do not work. No sound or txt on screen. The lights flash nonstop. Cd will not eject. All the fuses have been checked and are good. I just turned the car on one day and it was not working.

Vehicle seems to accelerate on its own while pressing brake, even moving forward after coming to complete stop

Dashboard on 2009 lexus es 350 has begun to melt and on sunny days the reflection on the windshield poses a safety hazard and reduces visibility. In addition the melting plastic is very sticky and could be hazardous for driver not to mention the poison exposure to its vapors. There was a recall for this problem on 2007 and 2008 models. The 2009 is identical in design and lexus should fix this. I contacted them and they offered to pay a small portion of the $1700 repair costs.

Car was bought new in sept of 2009 my wife drives in town and it only has 27000 miles on it and the two front tires are showing steel belts on both inside of tires,pretty on safe. Have been told it is how the car is set up. The problem will keep happening. My wife would not told me but she heard something slapping.checked it out and found both front tires are bad and dangerous to drive with. What happen if she was in and accident?

Vehicle seems to accelerate on its own while pressing brake, even moving forward after coming to complete stop

The contact owns a 2009 lexus es350. The contact stated that the vehicle suddenly accelerated from 65 mph to 80 mph without warning. The contact had to pump the accelerator pedal several times before it would release. The vehicle was taken to the dealer where the contact was advised that there were no problems found within the vehicle. The contact stated that the vehicle was included in nhtsa recall campaign id number: 09v388000 (vehicle speed control: accelerator pedal) but did not confirm if the vehicle had been repaired under the recall. The failure mileage was unavailable.updated 12/16/11*ljupdated 12/22/11

The dashboard is melting and has become shiny. The shine renders the driver blind to traffic by reflecting the sun. The shine also reflects against the windshield and reflects back. This makes the visibility towards the left side and front of the driver to be very low causing a hazardous driving condition.




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