We found the following complaints for LEXUS ES 350 (2007)
Read complaints for LEXUS ES 350 (2007)
We have complained about our air bag on the driver side for years before the recall. We have yet to get this corrected even after service claim to have repaired or replace airbag. I am asking for help on this situation it has been to long dealing with. Now dealership asking me to pay additional monies and they are not sure what the problem is? we have not had any accident just airbag lights stays on.
Takata recall. The contact owns a 2007 lexus es 350. The contact received notification of nhtsa campaign number: 16v340000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer and the interim recall notice from the manufacturer did not give a specific date for when the part would become available. The contact was unable to determine when the vehicle would be repaired. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact was not experiencing a failure. Parts distribution disconnect.
Sticky dashboard cannot be repaired due to manufacturer defect
Takata recall.status as of 01/09/2017 indicates, "recall incomplete.remedy not yet available."this statement is as of 09/01/17.if no response in reasonable time, file complaint.
Takata recall. The contact owns a 2007 lexus es 350. The contact received notification of nhtsa campaign number: 17v006000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The vin was not available. Parts distribution disconnect.
Takata recall.recall notice sent out in june 2016.no action taken to resolve problem.
Takata recall. The contact owns a 2007 lexus es 350. The contact received notification of nhtsa campaign number: 16v340000 (air bags). The part to do the repair was not available.the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
The contact owns a 2007 lexus es 350. The contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. The vin was not available.
The contact owns a 2007 lexus es 350. The contact received notification of nhtsa campaign number: 16v340000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. ...updated 05/17/17 *as
The contact owns a 2007 lexus es 350. The contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Fresno lexus in fresno, california was made aware of the recall and stated that the parts would be ordered and available by november of 2017. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2007 lexus es 350. The contact received notification of nhtsa campaign number: 16v340000 (air bags). The part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
The contact owns a 2007 lexus es 350. The contact received notification of nhtsa campaign number: 16v340000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall. The contact owns a 2007 lexus es 350. The contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall. The contact owns a 2007 lexus es 350. The contact received notification of nhtsa campaign number: 16v340000 (air bags). However the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall i went to lexus dealer where i bought car and they did not offer to replace airbag. My son drives the car.
Takata recalldealership said they have no idea when replacement airbags are coming......tjhey did not evenoffer a guess,,,,what am i supposssed to do???
The defect has been identified for over two years.however, takata and lexus have failed to produce a correction.i have a 2014 acura rdx with a takata air bag issue as well, it has been corrected.the delay on the lexus is unacceptable.
The contact owns a 2007 lexus es 350. The contact stated that the dashboard was melting and created a blinding glare that could cause a crash. The vehicle was taken to prestige lexus of ramsey (1000 nj-17, ramsey, nj 07446,(855) 484-6393), but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The contact also received notification of nhtsa campaign number: 16v340000 (air bags). The failure mileage was 90,000.
Takatarecall on front passenger airbag. Since notification i have been unable to ride front passengers with me, which is very awkward. No remedy yet after five months!!!
Takata recall. We called lexus of fife in november of 2017 when we received notification the airbag replacements were available. As of this date of january 21st 2018 we have not had a fix. When we called the first of the year we were told we we #51 on the list.we called again mid month and were told the same thing #51. There seems to be no sense of urgency to solve this issue.we are scheduled to drive to southern california for a wedding in mid february 2018 and i would like this issue resolved before we drive that far.if this is a deadly issue shouldn't it be a priority to solve it. While i understand lexus of fife can't do free work all day there should be another option to fix this problem asap.
Takata recall. It has been many months since we were notified of the recall with no repair. How much longer does my wife have to sit in the back seat rather than the front passenger seat?i cannot take all of my grandchildren in my car without us using the front passenger seat.please speed up the repair.
"takata recall"as i was driving the airbag warning light came on and the flashing lights airbag off passenger side on the dashboard. I was driving on the city street.
I received a notice of this recall and am concerned that it is now december 2016 and the dealer still does not have the replacement for the recall.this is very upsetting. I would like to know when this will be taken care of.
Lexus es 350 2007 dashboard is melting and compromised.due to the sticky mess the airbags will not deploy properly and death will likely occur.very concerned about the toxicity of the dashboard as well.it's melting, changing color from black to white and cracking.this carcinogenic material is now poisoning all who ride in the vehicle.included photo does not convey the glossy melting ,sticky reality of it all.the glossy melting reflection causes lots of glare and impairs visibility on sunny days.this issue must be resolved before a life is taken needlessly.lexus refuses to replace the dashboard even though they admit that its a compromised part and have deceptively allocated this safety issue as a warranty problem that has expired.because my vehicle is seldom driven and garaged (69,717k miles) problem did not surface until now.
The contact owns a 2007 lexus es 350. The contact received notification of nhtsa campaign number: 17v006000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer (kumi lexus of portland, 8640 sw canyon rd, portland, or 97225) and was informed that the parts were on backorder. The manufacturer was not notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
No remedies yet and lexus doesn't have a confirmed date about when this issue will be resolved.
Takata recall. The contact owns a 2007 lexus es 350. The contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.updated 01/06/17*ljupdated 01/23/17.
Takata recall. The contact owns a 2007 lexus es 350. The contact received notification of nhtsa campaign number:16v340000 (air bags). The part to do the repair was not available.the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available....updated 12/28/16updated 01/03/17.
Takata recall may 2016 nhtsa #16v340 manufacture recall # glg air bag replacement has not been done in a timely manner putting my family and i in a dangerous position
Recall issue: local dealer in ca has not responded in a timely manner saying no air bags are available; has taken no interest with a priority list or any other action, despite my financial need to sell.falsely assured me front seat could be used by a passenger, but this cannot be confirmed online and would not provide written statement when called to confirm. I do no understand how other people with other brands, e.g. Acura, (even newer with no pre-collision feature) have contacted dealer who ordered and replaced the takata air bag.how can this be expedited??? thank you
Takata recall. The contact owns a 2007 lexus es 350. The contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called (lexus of naperville at 630-570-7900) and confirmed the part was not available. The manufacturer was notified of the failure. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2007 lexus es 350. The contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. *as
Air bag not working on passenger side...red lights flashing on both sides..took to lexus service for repair....told they replaced the sensor and that is not correcting the malfunction .....i was told i would have to replace the passenger seat and it would cost around $8,000.......that is prohibitive as the blue book on the car ....in good condition...is only $9,000 to $11,000.my only recourse would seem to have them disconnect the air bags and i don't know if they can do that ....i was in an accident in new mexico in the 80's and the air bag saved my face and even possibly my life so i am afraid to drive without them but i certainly can't afford a repair of that magnitude.i had just started my car when the lights started flashing as i was driving down a city street on a straight road.
Takata recall. The contact owns a 2007 lexus es 350. The contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall- original recall may, 2016.at this point in time, parts still not available. When can i expect my car to be repaired?
Takata recall. The contact owns a 2007 lexus es 350. The contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. Vin tool confirms parts not available.
Takata inflatorsdashboard sticky and sun glare very dangerous0
Takata recall. The contact owns a 2007 lexus es 350. The contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer (pohanka lexus 13909 lee jackson memorial highway, chantilly, va 20151 (703) 968-9100) and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts would be available. The contact was advised to contact the dealer to arrange a loaner vehicle, but the dealer declined. The contact called the manufacturer again, but was disconnected. The contact had not experienced a failure. Vin tool confirms parts not available.....updated 06/21/17 the consumer stated the issue has been resolved. The consumer received a rental vehicle until the recall was resolved. Updated 06/23/2017
I have a family of five and have not been able to use my vehicle to take my whole family anywhere for almost a year now. Any time i have a passenger i have to ask that they sit in the back seat. The dealership was supposed to contact me to determine airbag replacement date and provide a loaner car if they could not replace the airbag in a timely manner. I have not been able to get through to the dealership and have not received a return call. I feel i have been patient but this has become a burden on me and my family and i would like the airbag to be fixed as soon as possible so i can use my vehicle as a family car as intended.
Takata recall--- help--- i am driving around with my almost 80 year old wife in the front seat of our lexus..... Manufactures says inflators could fail and kill her. She refuses to ride in the back seat like a child. Local car dealer says parts still not available-- i really am wondering when this bomb will go off? this has been on recall from may 23, 2016. ---- i am going to hold some one at nhtsa responsible if this bomb explodes.... Please help us / we can not just not use the front seat of this car.rev. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
2007 lexus 350es.consumer writes in regards to replacement parts not available to repair passenger side airbags recall notices.*ldthe consumer stated the recall repair exceeded a reasonable amount of time. Updated 09/06/2017
Takata recall.it has been 4 months since the first notification and i still have no date for the repairs and lexus cannot even suggest one. The bags have never deployed.
Takata recall. The contact owns a 2007 lexus es 350. The contact received notification of nhtsa campaign number: 16v340000 (air bags); however the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. Vin tool confirms parts not available.updated 05/16/17*lj updated 05/18/2017
Takata recall.warned by lexus of concord, due to takata recall, not to drive personal 2007 lexus es (9/2016)...hertz rental was provided instead.
2007 lexus es 350.consumer writes in regards to replacement parts not available to repair passenger airbag recall notice.consumer states business communicating fraudulent nhtsa recall information to consumers.updated 06/22/2017
Takata recall:manufacturer says "remedy not yet available."what am i supposed to do until it is available?should a dealer provide a loaner vehicle until the remedy is available?
Takata recallsince the car is not useable for the purpose for which it was purchased (a 5-passenger car), i am asking for compensation from lexus or takata, as there is no indication that the repair can be made in any time frame. It could be years before the repair is made, thereby meaning that we would have to purchase a new vehicle. Lexus or takata should provide monetary compensation to make up for this. It is unacceptable that we cannot use the vehicle, and the recall notice was completely useless, basically saying "don't use your car" (for which we paid tens of thousands of dollars). It is calling it an "inconvenience" which is not accurate. The issue of the air bags has been known for a couple of years and lexus had the opportunity to work on a remedy. I am hoping that nhtsa can assist in this matter.thank you.
Takata recall fresno lexus will not order new air bags and suggests we filled out a complain.
My wife involved an accident when she was driving crossing an intersection in the city of pomona, ca. She was impacted by the crossing car on the driver's front and side plus the left rear passenger's side right behind the driver.the car was totaled, but none of the front and side airbags were deployed during the impact, which caused the left clavicle bone fracture, head injuries, and leg injuries to my wife.the car was confirmed to equip with side curtain airbags, and knee airbags.
Takata recall. The contact owns a 2007 lexus es 350. The contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. Parts distribution disconnect.
Takata inflators
Takata recall- i am being told that it will be the first qtr of 2017 before they expect to have replacement parts.that is almost a year since the notice. We cannot use this car with more than the driver on board.this is an unacceptable delay in getting parts.honda had it done in a month. We would prefer not to be given a rental car.
Have contacted lexus of louisville, ky numerous times since 6-1-17 and they are dragging their feet, telling me they don't have the parts to repair my car.this is an active safety recall and a danger to me as i have to use this vehicle.0
The contact owns a 2007 lexus es 350. The contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall
Takata recall.concerned about possible injury if air bag malfunctions.
Takata recallreceived recall notice a very long time ago stating airbag needed replacement and is unsafe.no resolution or repair has been done to date.this is second notice.
Notification from lexus may 23, 2061 of defective airbag. No remedy available at this time 6 months, 12 days later. Can't transport passenger in front seat and can't sell or trade in vehicle.
Takata recall: i've been waiting for this air bag replacement, i'm worried i got the letter 7/13/2016 i don't want my family hurt or die because the replacement its taken too long, according to the letter my car its in the geographic zone a in which the propellant degradation is between 6-9 years i bought my car new in april 2007 now is feb 2017 please help !![xxx] *dlinformation redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Takata recallreceived interim notice safety recall over a year ago.have not heard or received anything else since.not repaired in "timely manner.
The contact owns a 2007 lexus es 350. The contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experiend a failure. The manufacturer was not made aware of the issue. Vin tool confirms parts not available. Updated 01/26/2017*ct
Takata recall
Takara recall
Takata airbag recall was noted by lexus in may 2016.i have just been told by lexus that the repair will not be available until end of april or may 2017.basically, one year is an unreasonable amount of time for the defect to be repaired since for all this time no one can sit in the front passenger seat.lexus would rent a $30 per day car for me but i don't consider that a reasonable car for a replacement of a lexus es350. Meanwhile, this makes a family sized car unusable for regular use.
He need service transmicion , motor part. Amortiguadores .clamshop
The headlights turn off randomly. Sometimes it's the left headlight and sometimes it's the right headlight and other times it's both headlights. It happens at night and during the day. No warning no indication only that the road goes black. It happens when the car is stationary and while driving it happens summertime and winter time. The only way to get them on is to turn them off and on. The problem occurs regardless of whether the headlight switch is in the on or auto position. Problem is continual.
Steering: linkages: tie rod assembly. While driving the vehicle the front right passenger side shakes as if something's loose while driving
Re my 2007 lexus es 350 vin # [xxx] & a national recall issued.i have owned this vehicle for a year & a half, and during that time, we experienced an issue with the dash where it was melty, sticky, &had major issues.recently, i was aninterior shop, having a sear repaired, and they made me aware of a recall for the dashboards.i contacted my local lexus dealership, lexus of austin, in june 2017, and they told me that i had missed the national recall deadline by three weeks and were no longer repairing those.as i was definitely having an issue with this during the warranty recall term, i am asking that this be taken care of under the recall warranty.i contacted lexus of austin &discussed this, they were very abrupt ¬ very helpful, & told me i should have gotten it in earlier. When i told him i was not made aware of this earlier, he said that i had not had my car at their dealership, so they wouldn't have known how to contact me.i take issue with this fact, as i've owned several other makes of vehicles, in which there have been warranty recalls, in which the vehicle manufacturer has contacted me by mail, utilizing vehicle registration information, as those vehicles had never been at their dealerships either.the vehicle's dash is sticky &melting, &has developed a sheen to it, &when driving in the sunlight, it produces a reflection on the windshield, obstructing views and distracting the driver?s eye.this is not just a cosmetic issue, but a safety issue.lexus is held in the highest esteem in the automotive community, & i've heard nothing but good things - but that has not been my experience.i want to handle this directly through the warranty recall, rather than an attorney &seeking litigation.[xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The contact owns a 2007 lexus es 350. The contact stated that the dashboard on the passenger side began to melt. The local dealer (jm lexus, 5350 w sample road, margate, fl 33073) was contacted and informed the contact that a diagnostic test needed to be scheduled. The contact did not schedule an appointment. The manufacturer was not notified. The failure mileage was approximately 170,000.
The contact owns a 2007 lexus es 350. The contact stated that the dashboard was melting and created a blinding glare that could cause a crash. The vehicle was taken to prestige lexus of ramsey (1000 nj-17, ramsey, nj 07446,(855) 484-6393), but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The contact also received notification of nhtsa campaign number: 16v340000 (air bags). The failure mileage was 90,000.
Dashboardmelts and becomes stick and shiny, causing excessive glare and significantly reducing the drivers ability to see out of windshield.this is a well documented manufacturing defect.contacting lexus/toyota about this and they refused to provide any assistance to rectify this problem.the problem is not bad in the winter time. But with ambient temperatures above 40 degrees f and with the sun shining in the car windshield the dashboard melts and becomes shiny and sticky causing driver vision issues.have contacted manufactures customer service and local dealers for past six months with no help from others. Auto is low millage 65,000 and is garaged when at home.located in midwest.this is more than a cosmetic interior issue, as it causes the drive to have impaired operation of vehicle and should mandate a recall
Sticky dashboard cannot be repaired due to manufacturer defect
The contact owns a 2007 lexus es350. The contact stated that the dashboard was sticky with a glare coming from the dashboard. The vehicle was not diagnosed nor repaired. The manufacturer was informed of the failure but provided no assistance. The failure mileage was unavailable.
He need service transmicion , motor part. Amortiguadores .clamshop
Sticky dashboard cannot be repaired due to manufacturer defect
Steering: linkages: tie rod assembly. While driving the vehicle the front right passenger side shakes as if something's loose while driving
Lexus es 350 2007 dashboard is melting and compromised.due to the sticky mess the airbags will not deploy properly and death will likely occur.very concerned about the toxicity of the dashboard as well.it's melting, changing color from black to white and cracking.this carcinogenic material is now poisoning all who ride in the vehicle.included photo does not convey the glossy melting ,sticky reality of it all.the glossy melting reflection causes lots of glare and impairs visibility on sunny days.this issue must be resolved before a life is taken needlessly.lexus refuses to replace the dashboard even though they admit that its a compromised part and have deceptively allocated this safety issue as a warranty problem that has expired.because my vehicle is seldom driven and garaged (69,717k miles) problem did not surface until now.
Vehicle has entire melting sticky dashboard across from driver side toward right of passenger. Please advice,
Takata inflatorsdashboard sticky and sun glare very dangerous0
The dasboard is melting severely which causes a bright glare day and night, causing visibility and safety concerns. There is also a very obnoxious smell to it. I bought this car used and didn't notice the issue at the time. Lexus should just own up to it and replace the dash no matter how old the car is since it is a safety hazard to me and others on the road. I personally try not to drive during the daytime when its the worst but thats not always feasible.
Car caught on fire after shutting off last night. Fire department could not determine.problem.
He need service transmicion , motor part. Amortiguadores .clamshop
The dasboard is melting severely which causes a bright glare day and night, causing visibility and safety concerns. There is also a very obnoxious smell to it. I bought this car used and didn't notice the issue at the time. Lexus should just own up to it and replace the dash no matter how old the car is since it is a safety hazard to me and others on the road. I personally try not to drive during the daytime when its the worst but thats not always feasible.
Lexus es 350 2007 dashboard is melting and compromised.due to the sticky mess the airbags will not deploy properly and death will likely occur.very concerned about the toxicity of the dashboard as well.it's melting, changing color from black to white and cracking.this carcinogenic material is now poisoning all who ride in the vehicle.included photo does not convey the glossy melting ,sticky reality of it all.the glossy melting reflection causes lots of glare and impairs visibility on sunny days.this issue must be resolved before a life is taken needlessly.lexus refuses to replace the dashboard even though they admit that its a compromised part and have deceptively allocated this safety issue as a warranty problem that has expired.because my vehicle is seldom driven and garaged (69,717k miles) problem did not surface until now.
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