We found the following complaints for LAND ROVER RANGE ROVER EVOQUE (2017)
Read complaints for LAND ROVER RANGE ROVER EVOQUE (2017)
2017 range rover evoque. Consumer writes in regards to the infotainment system in vehicle not working. *ldthe consumer stated the infotainment system would intermittently fail to upload. While driving the system would turn black. The back-up camera also would fail intermittently.
The vehicle completely shut off, rendering a 'life-threatening malfunction', while exiting the toll road at over 30mph. This episode was repeated once more at the same location one month later. On the third episode, the vehicle completely shut off while at a stoplight. And the most recent, fourth, episode included an alert text stating 'gear-box failure'.
The contact owns a 2017 land rover range rover evoque. The contact stated that the vehicle experienced multiple electrical sensor failures with several warning messages displayed on the instrument panel. After each failure, the vehicle was taken to land rover paramus (405 nj-17, paramus, nj 07652) where the vehicle was serviced for each failure. On one occasion, the contact stated that while at a complete stop, the vehicle stalled without warning with the accelerator pedal depressed. Due to the failure, the vehicle was towed back to the same dealer where the vehicle repaired again. Recently, the contact stated that the stalling failure recurred, and the vehicle was towed back to the same dealer where it remained in the dealer possession. The manufacturer was notified of the failure and offered no assistance. The vehicle was not repaired. The failure mileage was 2,643.
I was driving on the southern state parkway in new york during rush hour.driving approx 10mph at a steady pace and had been in the car for about an hour.all of a sudden my 2017 evoque stalled out when i pressed the gas pedal.i came to a stop in the middle of the traffic lane, as there wasn't enough time to pull off the road.once i shifted the shift knob into park, the knob disappeared into the center console as pictured.numerous attempts were made to restart the car with no luck and no error indication on the dash.the car would not start and the shift knob would not pop up under any circumstance.i turned the car off and back on, the shift knob remained down. Once the tow truck arrived, the driver and i could not shift the car out of park to neutral to get the 2017 evoque on the flatbed.the car had to be dragged onto the flatbed in park due to the inaccessible shifter and failed engine/powertrain.there is no available accessible override to unlock or release this shifter. This is a major safety hazard, not only for the powertrain stopping without warning, but the shift knob descending into the center console and not allowing the gear to be changed.
The instrument cluster switched off after an automatic engine stop. Upon release of the brake pedal, the car did not restart and driver exit conditions did not exist.after a full power down and manual restart of the ignition, the auto stop/start function no longer works.this is a fundamental electrical problem
The vehicle completely shut down while i was driving on a major highway causing a life-threatening situation. This is the second time the issue has occurred. The first time i was exiting a highway and managed to get to the access road before the engine shut down again. It will restart and immediately shut down. It seems to occur when slowing down following highway driving at 55+mph. Both incidents required police assistance to redirect heavy traffic.
Letter from constituent re: washington lemon law in regards to the issues with her land rover range rover evoque and wanting jaguar land rover north america llc to repurchase the vehicle. *ldthe consumer stated the vehicle flashed an error message for the battery, parking, etc faults. The rpm and speedometer swept from left to right, but held right and made a loud buzz sound. The following day the vehicle was dead. The battery was replaced. The brushes from the car wash caused the windshield pillar covers to snap. The pillars were repaired. The vehicle required multiple software updates to repair various electrical failures. The vehicle would not recognize the key; therefore, the vehicle would not start. This failure was not repaired.
2017 range rover evoque. Consumer writes in regards to the infotainment system in vehicle not working. *ldthe consumer stated the infotainment system would intermittently fail to upload. While driving the system would turn black. The back-up camera also would fail intermittently.
The vehicle completely shut off, rendering a 'life-threatening malfunction', while exiting the toll road at over 30mph. This episode was repeated once more at the same location one month later. On the third episode, the vehicle completely shut off while at a stoplight. And the most recent, fourth, episode included an alert text stating 'gear-box failure'.
Within the last 5 months the vehicle has been in the dealership more than in my possession. The vehicle is covered under the manufacturers warranty but for some reason over the course of 5 months they (land rover) cannot fix my wife's car.the check engine light keeps coming on and when we take it to land rover they say they have fixed the problem only for the vehicle to be back in the shop again for the same issue. Once again my 2017 range rover evoque has the check engine light coming on. On 9/12 we received a text message after 3 weeks of no communication from land rover huntington advising that they are "still working with technical assistance to further diagnosis the vehicle". To add insult to injury since that time we receive a request to authorize replacing the "brake pads and rotors"on a car that recently went through inspection and has less than 30k miles on it. This is very insulting as 1) we still have not been called and spoken to anyone regarding what's actually wrong with the vehicle. 2) the car was not put in for this service. Why aren't they focusing on the problem? on friday we received yet another text from them (no call) and were told that the engine now requires replacement and that it would be another few weeks before we had our car returned. Again how is the engine bad on a 2017 car that has such low miles? this entire process with their customer service, not receiving a call but text messages to discuss whats actually wrong with the car to now being told its the engine makes this car unsafe and has drastically diminished its resale value. Sadly no one from their corporate division is attempting to help, accommodate or make us whole in anyway. There are other blogs out there that the same things has occurred. I'm deeply disappointed in their brand and concerned about the safety of this vehicle for my wife.
We leased from rosenthal jaguar/land rover in vienna, va on january 7, 2018 a 2017 land rover rr evoque. We leased the vehicle for use by our son, who is a ph.d. Student. During the past year, our son has had two potentially life-threatening incidents with the vehicle. On february 16, 2019 while driving the range rover on hwy 476 near philadelphia, when he accelerated, the engine cut out, leaving him traveling at a substantial rate of speed on a highway without power. A light appeared on the dashboard reading "gear box fault". My son was able to pull to the side of the highway (but only at a place where it was extremely dangerous to be). Jaguar range rover roadside assistance was contacted. It took approximately four hours for roadside assistance to come. All the while my son was standing outside the car in freezing weather in a situation that exposed him to considerable danger. The car was towed to allentown range rover where the problem was diagnosed as a fault from a celenoid in the transmission. Repair work was done and the problem, we were told, was corrected. However, the same problem occurred again on december 14, 2019, while my son was driving on hwy i-95 north of richmond, va. My son stepped on the gas, and the engine stopped responding, "gear box fault" appeared on the dashboard. My son, fortunately, was able to coast to the side of the road where he called roadside assistance. This time he was able to restart the car before roadside assistance arrived. We then promptly reported the matter to rosenthal jaguar/land rover, speaking to a mr. Mohammad norestani. Neither my son, my wife, nor i feel comfortable driving this vehicle. Twice the engine cut out while the car was traveling on a major highway and in both instances, my son's life was potentially put at risk by this problem.please see our remaining notes in pdf attached. Mph and mileage is approximate.
I was driving on the southern state parkway in new york during rush hour.driving approx 10mph at a steady pace and had been in the car for about an hour.all of a sudden my 2017 evoque stalled out when i pressed the gas pedal.i came to a stop in the middle of the traffic lane, as there wasn't enough time to pull off the road.once i shifted the shift knob into park, the knob disappeared into the center console as pictured.numerous attempts were made to restart the car with no luck and no error indication on the dash.the car would not start and the shift knob would not pop up under any circumstance.i turned the car off and back on, the shift knob remained down. Once the tow truck arrived, the driver and i could not shift the car out of park to neutral to get the 2017 evoque on the flatbed.the car had to be dragged onto the flatbed in park due to the inaccessible shifter and failed engine/powertrain.there is no available accessible override to unlock or release this shifter. This is a major safety hazard, not only for the powertrain stopping without warning, but the shift knob descending into the center console and not allowing the gear to be changed.
While driving at approximately 10 mph in city traffic an error light indicating "gear box fault" appeared followed by numerous other warnings.the vehicle shut off and coasted to a stop.the vehicle was towed to the dealer for service, after 26 days in service and 80 miles driven by a service technician the dealer continues to tell me they have no idea what the problem is.they indicated that the computer reports indicate a major problem occured but they are unable to recreate it.
The vehicle completely shut down while i was driving on a major highway causing a life-threatening situation. This is the second time the issue has occurred. The first time i was exiting a highway and managed to get to the access road before the engine shut down again. It will restart and immediately shut down. It seems to occur when slowing down following highway driving at 55+mph. Both incidents required police assistance to redirect heavy traffic.
With 1300 miles, car stalled multiple times, found that fuel leaks into the oil pan, smells of fuel fumes constantly, particularly in closed spaces like home garage.losing and expending fuel at an accelerated rate.been in service without answers more than driven; 6 visits totaling over 69 days within the first 3-4 months of ownershipthere is a know technical bulletinon the 'fuel rail' on the same model and year but not our vin#.
I was driving in the left lane of a major highway at 65 mph and was braking slightly for traffic and the car suddenly lost power and gearbox fault and parking break fault started flashing.i had to cut off three lanes of moving traffic to get to a shoulder.the car was stuck in drive but would not accelerate.we shut the ignition and the car became stuck in park.i had been complaining of noises and a poor performance for months with no resolution.the car sat at the dealership of purchase for 2 days without an answer before being moved to another dealed that has stated it needs a gearbox module.
The vehicle completely shut off, rendering a 'life-threatening malfunction', while exiting the toll road at over 30mph. This episode was repeated once more at the same location one month later. On the third episode, the vehicle completely shut off while at a stoplight. And the most recent, fourth, episode included an alert text stating 'gear-box failure'.
The instrument cluster switched off after an automatic engine stop. Upon release of the brake pedal, the car did not restart and driver exit conditions did not exist.after a full power down and manual restart of the ignition, the auto stop/start function no longer works.this is a fundamental electrical problem
With 1300 miles, car stalled multiple times, found that fuel leaks into the oil pan, smells of fuel fumes constantly, particularly in closed spaces like home garage.losing and expending fuel at an accelerated rate.been in service without answers more than driven; 6 visits totaling over 69 days within the first 3-4 months of ownershipthere is a know technical bulletinon the 'fuel rail' on the same model and year but not our vin#.
The vehicle completely shut down while i was driving on a major highway causing a life-threatening situation. This is the second time the issue has occurred. The first time i was exiting a highway and managed to get to the access road before the engine shut down again. It will restart and immediately shut down. It seems to occur when slowing down following highway driving at 55+mph. Both incidents required police assistance to redirect heavy traffic.
I am writing in regards with my car. This car has been giving me huge problems with hesitation. I have come close to having fatal crashes twice this month due to this problem. I have taken the car to the range rover dealership garage twice and they said they had fixed it but i am still experiencing the same problem. The transmission can unexpectedly shift into neutral while driving.
Transmission sticks in 3rd gear on low speed 30 - 35 mph. Rpm stays at 3000 - 4000 . Due to that it starts to make very loud noise. If car is not stopped and cooled for some time (30 min) it can lead to overheating and probably destroying the clutch.
The contact owns a 2017 land rover range rover evoque. The contact stated that the vehicle experienced multiple electrical sensor failures with several warning messages displayed on the instrument panel. After each failure, the vehicle was taken to land rover paramus (405 nj-17, paramus, nj 07652) where the vehicle was serviced for each failure. On one occasion, the contact stated that while at a complete stop, the vehicle stalled without warning with the accelerator pedal depressed. Due to the failure, the vehicle was towed back to the same dealer where the vehicle repaired again. Recently, the contact stated that the stalling failure recurred, and the vehicle was towed back to the same dealer where it remained in the dealer possession. The manufacturer was notified of the failure and offered no assistance. The vehicle was not repaired. The failure mileage was 2,643.
While driving at approximately 10 mph in city traffic an error light indicating "gear box fault" appeared followed by numerous other warnings.the vehicle shut off and coasted to a stop.the vehicle was towed to the dealer for service, after 26 days in service and 80 miles driven by a service technician the dealer continues to tell me they have no idea what the problem is.they indicated that the computer reports indicate a major problem occured but they are unable to recreate it.
I was driving on the southern state parkway in new york during rush hour.driving approx 10mph at a steady pace and had been in the car for about an hour.all of a sudden my 2017 evoque stalled out when i pressed the gas pedal.i came to a stop in the middle of the traffic lane, as there wasn't enough time to pull off the road.once i shifted the shift knob into park, the knob disappeared into the center console as pictured.numerous attempts were made to restart the car with no luck and no error indication on the dash.the car would not start and the shift knob would not pop up under any circumstance.i turned the car off and back on, the shift knob remained down. Once the tow truck arrived, the driver and i could not shift the car out of park to neutral to get the 2017 evoque on the flatbed.the car had to be dragged onto the flatbed in park due to the inaccessible shifter and failed engine/powertrain.there is no available accessible override to unlock or release this shifter. This is a major safety hazard, not only for the powertrain stopping without warning, but the shift knob descending into the center console and not allowing the gear to be changed.
I was driving in the left lane of a major highway at 65 mph and was braking slightly for traffic and the car suddenly lost power and gearbox fault and parking break fault started flashing.i had to cut off three lanes of moving traffic to get to a shoulder.the car was stuck in drive but would not accelerate.we shut the ignition and the car became stuck in park.i had been complaining of noises and a poor performance for months with no resolution.the car sat at the dealership of purchase for 2 days without an answer before being moved to another dealed that has stated it needs a gearbox module.
Acceleration stopped while on i-69 in indiana near anderson in a construction zone going 50+ mph while headed up a hill. Gearbox failure alert flashed on dash board
The windshield is leaking onto the steering and electrical panel. When we took the vehicle to land rover, they told us that the car was out of warranty (4 months ago) and that it would cost us $1,900. We've only had this car for 3 years and have also had to replace the motor and transmission.
13,865 miles on vehicle and the steering rack breaks.this is an expensive fix that should not have broken at 13,865 miles.
My front bumper has developed a crack along where it meets the front fender (my17 evoque) - i haven't hit anything and there's no sign of any impact from another vehicle
Front lower tow eye cover has detached on the freeway. It's the piece that attached underneath with 2 screws but just with some clips on the front, and it fell off under air pressure and was dragging on the freeway. It happened twice in a 1,5 year period.
The front bumper cover is cracked where it meets the front fender. No impact to cause cracking.this is identical to a tsb for an earlier model year - ltb00738nas3
While driving water began leaking through the top portion of the headliner right in front of the drivers field of vision. A run through a car wash clearly displayed where the leak is coming from. What started as drips is now worse and deteriorating. We have to pull the car into the garage when it's raining because it's undrivable.this car was purchased less than 5 months ago from a huge jaguar/landrover dealership..
While driving at approximately 10 mph in city traffic an error light indicating "gear box fault" appeared followed by numerous other warnings.the vehicle shut off and coasted to a stop.the vehicle was towed to the dealer for service, after 26 days in service and 80 miles driven by a service technician the dealer continues to tell me they have no idea what the problem is.they indicated that the computer reports indicate a major problem occured but they are unable to recreate it.
The windshield is leaking onto the steering and electrical panel. When we took the vehicle to land rover, they told us that the car was out of warranty (4 months ago) and that it would cost us $1,900. We've only had this car for 3 years and have also had to replace the motor and transmission.
The instrument cluster switched off after an automatic engine stop. Upon release of the brake pedal, the car did not restart and driver exit conditions did not exist.after a full power down and manual restart of the ignition, the auto stop/start function no longer works.this is a fundamental electrical problem
The gears on my range rover keeps getting stuck. The gears rarely will turn on the knob and has caused the gears to get stuck when driving or stop the car. Sometimes i put the car in park and the car keeps moving. I have took the car to range rover several times and was told nothing is wrong. I disagree for i bought the range rover july 2020 and since then has had many problems with the gears.
Acceleration stopped while on i-69 in indiana near anderson in a construction zone going 50+ mph while headed up a hill. Gearbox failure alert flashed on dash board
I was driving in the left lane of a major highway at 65 mph and was braking slightly for traffic and the car suddenly lost power and gearbox fault and parking break fault started flashing.i had to cut off three lanes of moving traffic to get to a shoulder.the car was stuck in drive but would not accelerate.we shut the ignition and the car became stuck in park.i had been complaining of noises and a poor performance for months with no resolution.the car sat at the dealership of purchase for 2 days without an answer before being moved to another dealed that has stated it needs a gearbox module.
The windshield is leaking onto the steering and electrical panel. When we took the vehicle to land rover, they told us that the car was out of warranty (4 months ago) and that it would cost us $1,900. We've only had this car for 3 years and have also had to replace the motor and transmission.
While driving water began leaking through the top portion of the headliner right in front of the drivers field of vision. A run through a car wash clearly displayed where the leak is coming from. What started as drips is now worse and deteriorating. We have to pull the car into the garage when it's raining because it's undrivable.this car was purchased less than 5 months ago from a huge jaguar/landrover dealership..
Letter from constituent re: washington lemon law in regards to the issues with her land rover range rover evoque and wanting jaguar land rover north america llc to repurchase the vehicle. *ldthe consumer stated the vehicle flashed an error message for the battery, parking, etc faults. The rpm and speedometer swept from left to right, but held right and made a loud buzz sound. The following day the vehicle was dead. The battery was replaced. The brushes from the car wash caused the windshield pillar covers to snap. The pillars were repaired. The vehicle required multiple software updates to repair various electrical failures. The vehicle would not recognize the key; therefore, the vehicle would not start. This failure was not repaired.
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