We found the following complaints for KZRV DURANGO (2016)
Read complaints for KZRV DURANGO (2016)
As i was stepping into the rv, the upper step separated on one side.fortunately, i was able to grab onto the rv otherwise i would've fallen.upon inspecting the steps i found a rivet that had broken which connects the step to a bracket.see photos.i contacted the dealer and they informed me my rv was not within the recall issued by kzrv.i asked them to order the kit required and if they could not provide any goodwill toward installing the kit, i would do it myself.the rv has been taken to the dealer for repairs.this rv is a 2015 durango 2500 336r3t.
As i was stepping into the rv, the upper step separated on one side.fortunately, i was able to grab onto the rv otherwise i would've fallen.upon inspecting the steps i found a rivet that had broken which connects the step to a bracket.see photos.i contacted the dealer and they informed me my rv was not within the recall issued by kzrv.i asked them to order the kit required and if they could not provide any goodwill toward installing the kit, i would do it myself.the rv has been taken to the dealer for repairs.this rv is a 2015 durango 2500 336r3t.
The contact owns a 2016 kzrv durango 2500 fifth wheel. While the contact was walking up the steps into the rvthe top rivet failed and the stairs collapsed. The contact fell to the ground and sustained back knee, and hip injuries. Medical attention was not received. The rv was taken to a dealer, but was not diagnosed or repaired. The manufacturer was made aware of the issue. The approximate failure mileage was 700. Updated 04/28/17*lj
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