We found the following complaints for KIA SPORTAGE (2020)
Read complaints for KIA SPORTAGE (2020)
I was driving and i began smelling a burning smell when i hit the brakes. The smell has gotten stronger and not gone away. I made an appointment at the dealership after finding out there was recalls on vehicle that were my make and model and the recall described exactly what was happening. The dealership was not helpful. They said they had not gotten a recall on my specific car yet and though they could detect an 'odor' they weren't certain what it was from and literally toldme to not park indoors. And if my car caught fire to exit quickly. I also called kia and they told me the same thing and that i could try another place for a second opinion. I told them there was a recall and my fuses needed to be checked. No one wanted to help me.
The screen in car goes completely blank and will not go back on till you turn car back on. Blind spot warning doesn't always work on highway collision light comes on when there isn't anyone in front of you backroads and highway.
Animals are chewing on the wires, causing the electrical system to fail while driving. This has happened multiple times in a car less than a year old
The contact owned a 2020 kia sportage. The contact was at a red light when a smoke odor was detected and another driver informed him that black smoke was coming from the exhaust. The contact stated that as he was exiting the vehicle, he saw flames igniting under the hood of the vehicle and moments later the vehicle burst into flames. The vehicle was towed to a lot and the insurance company deemed it totaled. The contact informed the dealer of the failure but the dealer wanted to sell the contact another vehicle. The manufacturer was informed of the failure. The failure mileage was 11,600. *dt
Kia sent me a letter telling me my car is subject to a "product improvement program" which requires a program update to my cars engine control unit.this is because my engine may experience catastrophic bearing failure possibly destroying the engine. My complaint is that this notice should be a recall notice.they are not improving anything.the underlying problem that will cause the engine failure has not been addressed and won't be by this so called 'product improvement program'.i asked kia why they aren't fixing the problem with the engines at the factory instead of just adding an early warning system to the ecu?this is absolutely crazy.i don't want a brand new car that can possibly have a total engine failure.i don't want a car that warns you that your car is about to have an engine failure.that is not a proper way at all to fix a problem.you fix a problem at the engine factory...not in the field. I am having this program update done tomorrow and then the next day i am getting rid of my brand new 2020 kia sportage and buying a car, any car, that doesn't have an engine that could possibly blow up at any time.kia have put the onus of this problem on the backs of their customers.it doesn't belong there.it belongs on kia, not me.
My car wouldn't start twice. When i did get it to start, the engine light came on. Once on the freeway, the gears did not change until after 45 mph. This all happened before my first monthly payment and i bought the car with 56 miles on it.
The screen in car goes completely blank and will not go back on till you turn car back on. Blind spot warning doesn't always work on highway collision light comes on when there isn't anyone in front of you backroads and highway.
While driving/turning left out of a school parking lot, the light turned green, all cars starting moving. Going about 10-12 mph, the car in front slams on breaks, the safety feature alerted me as well but when attempted to press on the brakes, they were resisting. I could not brake and had no control of stopping. The weather was dry and sunny that day. About 35 degrees.
The contact owned a 2020 kia sportage. The contact stated that while driving at 75 mph, he and his wife began to smell a fuel odor emitting from the vehicle without warning. Soon after smelling the fuel, a flame had ignited from the engine as a dark, black smoke began to emit from the vehicle. The contact immediately pulled over and both he and his wife exited the vehicle as the vehicle became engulfed in flames. The authorities were called to the scene and the fire department was able to extinguish the fire. A police and fire report was filed. No injuries were reported at the scene. The vehicle was towed to an independent scrap yard as it had been completely destroyed by the fire. Three weeks after the failure, the contact received a call from the dealer where he purchased the vehicle that there was a recall on the vehicle for nhtsa campaign number: 21v137000 (service brakes, hydraulic). The contact informed the dealer of the failure with his vehicle and the dealer hung up the phone. The manufacturer was notified of the failure and had received no assistance. The vehicle was a total loss. The failure mileage was 10,500.
The contact owns a 2020 kia sportage. The contact received notification of nhtsa campaign number: 21v137000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue and confirmed that the part was not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2020 kia sportage. The contact received notification of nhtsa campaign number: 21v137000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. An unknown dealer was contacted and confirmed that the part was not yet available. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2020 kia sportage. The contact received notification of nhtsa campaign number: 21v137000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. The vehicle was taken to sterling kia (197 n. Earl rudder fwy, bryan, tx 77802) where it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
I was driving on the highway into pennsylvania at approximately 70 mph (the speed limit) and all of a sudden my son and i hear a loud sound. It sounded like a gun shot and startled us both. I quickly looked around and above me i see a gaping hole in my panoramic sunroof and realize that my son and i are covered in shards of glass. I shut the sunroof cover immediately and call my insurance and put in a claim. I was still over 200 miles from home at this point with the threat of rain so we made our way home as safe as possible. A quick google search shows me that this is not a new issue. What if i had caused an accident because of the very loud sound? what if that accident caused a roll-over even with seat belts would my son and i have potentially become projectiles? why is this not being addressed by kia, hyundai, and any of the other cars that offer the panoramic sunroof? is the manufacturer of these sunroofs to blame? i have only had this car for 8 weeks- i bought it brand new. It's garage kept when i'm not traveling for work. I will now be nervous every time i drive even after repair because i don't know if the manufactured sunroof will be safer or if it's the same as what i bought with the car. It's unsettling for me because i drive around 1000 miles a week for work and spend significant time in the car.
I was driving on the highway on a clear day with no cars around me when my sunroof exploded. The glass was defect and the manufacture isn't trying to accept responsibility. The dealership will not confirm how the denial was determined nor will they produce a formal denial letter. The biggest issue in my opinion is i don't even think kia looked at the photos because when i asked the dealership for them (because it's needed for a claim with kia consumer affairs) i was told they didn't have them. When i asked the body shop how they provided them to the dealership i was told by text.i opened a case with kia consumer affairs but they have yet to reach out to me and the case has been open for 34 days now. I was told by a different dealership they kia consumer affairs usually takes 3days to reach out.
My vehicle has been under recall since march 4th of 2021. However, every kia dealer i have contacted has said my sportage doesn't have one, even though my vehicle meets the parameters of make, model, year, and manufacturing date. The manufacturer recall number is sc206a and the nhtsa recall number is 21v137. My vehicle was manufactured in april of 2019 which falls under the sportages affected. Given that this recall is a serious matter, i would like this resolved as soon as possible.
I was driving my sportage home one night when about a mile away. The car suddenly dropped in power and the car barely moved.i couldn't get it to go any faster than 25 mpg.cause unknown.it was late so i got it home but it had to be towed out to the kia dealer. When i checked on it the next week, they told me they didn't have it in their system and blamed the tow company. "the keys were given to the "big guy in the office out front." the tow person told me.i haven't been able to get any information other than " if i want to walk the lot and find it , they would see about putting it in line. "
The screen in car goes completely blank and will not go back on till you turn car back on. Blind spot warning doesn't always work on highway collision light comes on when there isn't anyone in front of you backroads and highway.
The rear view mirror is unable to sufficiently move up due to the placement of the eyesight mechanism in the middle of the front windshield.a person of average height and body size cannot see out of the rear view mirror since it's movement range will not allow the mirror to move up.this is a design defect.
I was driving on the highway into pennsylvania at approximately 70 mph (the speed limit) and all of a sudden my son and i hear a loud sound. It sounded like a gun shot and startled us both. I quickly looked around and above me i see a gaping hole in my panoramic sunroof and realize that my son and i are covered in shards of glass. I shut the sunroof cover immediately and call my insurance and put in a claim. I was still over 200 miles from home at this point with the threat of rain so we made our way home as safe as possible. A quick google search shows me that this is not a new issue. What if i had caused an accident because of the very loud sound? what if that accident caused a roll-over even with seat belts would my son and i have potentially become projectiles? why is this not being addressed by kia, hyundai, and any of the other cars that offer the panoramic sunroof? is the manufacturer of these sunroofs to blame? i have only had this car for 8 weeks- i bought it brand new. It's garage kept when i'm not traveling for work. I will now be nervous every time i drive even after repair because i don't know if the manufactured sunroof will be safer or if it's the same as what i bought with the car. It's unsettling for me because i drive around 1000 miles a week for work and spend significant time in the car.
The contact owns a 2020 kia sportage. The contact stated while vehicle was parked, with the engine running, the contact noticed that the check engine warning light illuminated on the vehicle and would not turn off. The contact received notification of nhtsa campaign number: 21v137000 (service brakes, hydraulic) which the contact thought was the reason for the warning light being illuminated. The vehicle was taken to the local dealer to be repaired, however the warning light remained illuminated. The contact stated that the local dealer inspected the vehicle but was unable to determine the cause of the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 13,000.
I need your clearance to return this vehicle after acknowledge the dangerous safety issue thru a letter from kia motors inc. It's a recall, the manufacture had a duty to create a vehicle that was safe for use. The law provides the manufacturer with three options for remedying the defect: repair, replacement, or refund. The replacement option is not provided to me, means my right have been violated by kia.
I was driving on the highway on a clear day with no cars around me when my sunroof exploded. The glass was defect and the manufacture isn't trying to accept responsibility. The dealership will not confirm how the denial was determined nor will they produce a formal denial letter. The biggest issue in my opinion is i don't even think kia looked at the photos because when i asked the dealership for them (because it's needed for a claim with kia consumer affairs) i was told they didn't have them. When i asked the body shop how they provided them to the dealership i was told by text.i opened a case with kia consumer affairs but they have yet to reach out to me and the case has been open for 34 days now. I was told by a different dealership they kia consumer affairs usually takes 3days to reach out.
As i was pulling into a parking spot the car suddenly accelerated with great speed and lunged the car forward into a cement wall. I was in a parking garage and going very slow when it darted forward. It damaged the front number and the electronic sensors
The freezing point of the windshield washer fluid is too high. It froze while i was driving with outside temperature at6 fahrenheit. Which made cleaning the windshield impossible and diminishing driving visibility because i couldn't use windshield washer fluid to clean the windshield. This was very dangerous and in all honesty downright scary. This was a brand new kia sportage that had 5 miles when i picked it up from budget rental cars.
Rear hatch window shattered on bumper contact with a closed garage door from 6 inches. There was no damage to the aluminum garage door and no mark on the rear bumper. Car was put in reverse with foot on brake. Car idled into door when foot was removed from brake pedal.
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