We found the following complaints for KIA SOUL (2014)
Read complaints for KIA SOUL (2014)
Car was turning and struck in the front end at approximately 45 to 50 mph. It was spun around and came to a stop. No airbags deployed,. When i called kia they would not respond after i sent them pics. Pics are attached. Vehicle was totaled by geico. Pretty much the entire front end is gone. You can reach me at [xxx] if needed.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
After hitting a snow pile left from a snow plow i jumped the snow pile and hit a concrete barrier going between 65 and 70 mph air bags didnt deploy. I hit it mostly on the passenger side but nothing happened still. I destroyed the bumper and the undercarriage protection is cracked but no air bags? its not the first time from what i can see from this model that a 2014 soul with an issue with air bags. My daughter thankfully has control of her head for the most part and kept it from getting hit as we spun out on the highway. Thankfully missing any other vehicles but this is an issue kia should be looking into.
This was a rental car, the accident occurred resulting from driver error in a dark rural area, sharp s curve and ran off the road into a guardrail and over a slight ditch, then into a fence.driver was taken to the hospital by ambulance, the front seat passenger hit head on windshield, cracked windshield, and no airbag deployment for either of the front seat passengers.air bag light was on as noted in police report.checked for any open recalls for this vin, however, 2012 kia soul had recalls for faulty airbags. Interesting.
At 37,000 miles the rack and pinion broke.this disabled the clock spring which disabled the air bags.was traveling about 25 mph and steering failed.thank god i was not on expressway going 55mph or when the rack and pinion broke my steering ability would have been lost and no air bags deployed in the event of a crash.vehicle towed to kia and rack and pinion replaced.i have another 2014 kia soul and i worry the same thing may happen to it.kia told me that this is not a common problem and was a part failure.
Airbag warning light just came on for no reason.dealer stated problem was due to the passenger seat occupant sensors being bad and that the drivers side airbags would still deploy but passenger won't.dealer estimated cost to repair to be approximately $1,500.the vehicle only has approximately 77,000 miles.kia has a history of issues with this and it seems that there should be a recall for this problem so that consumers aren't forced to pay thousands of dollars for a repair to a critical safety mechanism. Since i cannot afford this large expense at this time, i'm being forced to continue using the vehicle as is.
The contact owns a 2014 kia soul. The contact stated that upon placing the key into the ignition and turning the key in the on position, the passenger side curtain air bag deployed without warning. No injuries were reported. The dealer was notified of the failure and he was referred to an independent body shop for assistance. The vehicle was taken to the body shop and remained in the possession of the body shop. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 111,000.
Animal ran in front of vehicle, we were forced to slam on the brakes, car did not stop. Head on collision into the tree(s). The car stopped dead center in the large tree i hit, causing my body (passenger)to go between the lap belt and shoulder belt. My body smacked the dash and head slammed into the windshield. Airbags did not deploy. Vehicle is a total loss. Updated 07/01/14 ..updated 08/12/14
The contact owns a 2014 kia soul. The contact stated while driving at 25 mph, another driver failed to stop for a red light and crashed into her vehicle head on. Due to the impact, the contact's vehicle spun around several times and the air bags failed deploy upon impact. The contact was taken to the hospitaland was initially treated for a head injury. Days after the accident she continued to suffer painand had made two additional visits to the same hospital for pain to her head, neck, back, right arms, right leg, and right hand. The whereabouts of the other driver were unknown since to the driver fled the scene of the accident. A police report was filed. Due to the accident, the vehicle was initially towed to an independent mechanic; however, her insurance had towed the vehicle to another location to perform a damage assessment. The manufacturer had been notified of the failure. The vehicle had yet to repaired or assessed. The failure mileage was 37,965.
The vehicle hit a tree at an unknown rate of speed.the seat belts functioned, and the air bags were deployed. The vehicle caught fire immediately or shortly thereafter.two bystanders could not open the doors because the door locks were still engaged.they had to break the glass, manually unlock the doors, then open them - the doors functioned normally after unlocked.it is my understanding that the door locks were supposed to disengage when the airbags deployed - they did not.
The contact owned a 2014 kia soul. The contact stated that while the daughter was driving approximately 40 mph the vehicle crashed into the rear end of another vehicle. During the crash, the front end sustained severe damage and the vehicle was destroyed but the driver-side air bag did not deploy and the front driver-side seat belt malfunctioned and did not secure the occupant causing the driver's head to make contact with the steering wheel. The driver sustained a head injury that required medical treatment. A police report was taken at the scene and the vehicle was towed away. The cause of the failure was not determined and the local dealer and manufacturer were not notified of the incident. The failure mileage was 94,000.
The contact owns 2014 kia soul.the contact was driving approximately 50 mph and crashed into the rear of another vehicle. The air bags failed to deploy.the contact sustained whiplash, bruising and back injuries. A second passenger sustained bruising and a sprained arm. A police report was filed.the vehicle was towed to a salvage yard and had not been inspected to determine the cause of the failure. The manufacturer was not notified of the failure.the approximate failure mileage was 6,000.the vin was not available.
The contact owns a 2014 kia soul. While driving 15 mph, the vehicle started pulling to the left as the driver side tire made an abnormal noise. The contact lost control of the vehicle and crashed into a tree. The air bags failed to deploy. The vehicle was inoperable. The contact did not sustain any injuries and did not file a police report. The vehicle was included in nhtsa campaign numbers: 15v123000 (vehicle speed control) and 14v332000 (steering). The vehicle was towed to the dealer, but was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 27,000.
Hit a stopped ups delivery van on a major road as he was making a delivery. I swerved to the left and hit the left rear corner of his vehicle with the right front of my kia soul. The vehicle became slightly airborne and turned more than 90 degrees, almost facing the oncoming traffic. My head went through the windshield causing severe lacerations to my forehead and right side of my face indicating that the airbag did not deploy in time to prevent substantial injury. Although the airbag did deploy at some point, there were no visible indications or pain that the airbag did in fact make contact with any part of my face.
Recall 17v608 did not fix prior recall 14v332 and 15v736 problems, caused failure of steering, airbags, and engine.accident ensued.vehicle was driven on city street at speed under 40 mph.driver went to change lanes and steering would not work.rear-ended vehicle in front.air bag did not go off, change lane indicator was noted on at scene.driver states vehicle would not move into lane to the right and, therefore, rear-ended vehicle.severe damage to front end of kia soul noted.kia was contacted.
The contact owns a 2014 kia soul. The contact stated while reversing the vehicle, the back over prevention camera malfunctioned and there was no image displayed on the screen. The contact stated no warning light was illuminated. The vehicle was not taken to a local dealer nor an independent mechanic to be diagnosed. The vehicle was not repaired. The manufacturer was informed of the failure but declined to offer any assistance. The failure mileage was approximately 67,230.
Headlight connector has slightly overheated and must be replaced because of slight deformity.headlight works intermittently at times while driving, sometimes not at all.kia is aware of this issue but will not repair without charging a fee for vehicles out of warranty.these vehicles should be recalled and repaired with no cost to consumer, due to the fact that some are failing within the specified warranty.
Driving down the highway and started stalling cutting out and loss of power it went into limp mode called our dealer they said to far away to tow take it to one closer so we took it to patterson kia and told us it would be 5 weeks before they could put it on the computer and they didn't have a loaner so we are on a waiting list
Complete engine failure - 11-5-18 - all lights came on and car died in the middle of a turn. All oil was gone from engine. Car cannot even be manually cranked. Seems to be exact same issue discovered with same year 1.6l engines, but wasn't included in recall as a 2.0l engine for whatever reason.3 mechanics have quoted me a $10k repair including an entire new engine. No salvage or used engines available anywhere.
I had to get new headlights at the dealership. It is now getting ridiculous. One head light will not work. It will come on when it feels like coming on.sometimes it comes on.sometimes it will come on right away others times it will flicker on off and not work at all. It is dangerous because i drive home in the dark and i dnt want to get filled over. I also drive in dark roads and it makes it hard to see when only one headlight works. I am now noticing that is the working in the car not my headlights.
The vehicle had a strange smell ever since we got it a few years back. Earlier in the month, the headlight and dashlight would flicker with the turn signal. We looked it up and set up an apppointment with a local kia dealership for recall on this issue. Then this week, the engine suddenly quit while the car was parked. The vehicle wouldn't start at all. Kia was notified and they said that there was another recall on engine sc200 on this vehicle that was just announced earlier this year. Online lookup also revealed that the smell issue can be from burning oil or a leak into catalytic converter. Other kia cars from the same years have also said to have had these issues. Then an obd ii check showed the codes 7e8 and 7e9 which has been noted online by other customers as engine problem recall for which kia has replaced their engine free of charge.
Battery died, defective, replaced with a new aftermarket battery.
The contact owns a 2014 kia soul. The contact stated while driving 35 mph, the check engine warning light illuminated and the vehicle shut-off independently. The contact stated the failure persisted after the vehicle was repaired. The vehicle was taken to trophy kia (22020 recreation karson ca 90745, 424-306-3311) where it was diagnosed with a sluggish a engine. The contact stated that the repair would be out of pocket. The vehicle was not repaired. The failure mileage was 126,310.the consumer stated the vehicle was taken to the kia dealership twice for a software update to no avail. The consumer stated he was charged for a new engine and did not honor the recall.
Headlight can flicker or go out completely when switching hi/low beam or using turn signals. Sometimes they blink briefly, other times they go out completely until you play with the multifunction switch more. Searching online, it's a common issue with the kia soul (https://www.wcpo.com/money/consumer/dont-waste-your-money/some-kia-owners-report-haunted-headlights), they have a technical service bulletin for the issue due to its common occurrence. One of their other models was recalled for a similar issue but not the soul. Very dangerous if this occurs at night. Additionally, other drivers see your lights blinking and are assuming you are getting aggressive with them and can respond aggressively back.issue is constantly present and leads to not using turn signals in most cases so the headlights stay on.
When i drive my soul in the dark with my headlights on they start flickering and then they just go completely out. Sometimes it's small flickering and sometimes it is completely out and dont come back on for several seconds. Today i had to turn them off and back on twice before they would come back on at all. This is extremely dangerous when it is dark. Especially driving on a curvy 2 lane highway in the dark like i do. At first it happened when i used my turn signal, but now i dont have to do anything and they flicker and then go on and off.
11-6-18 - while in motion, mid turn, my car shut down completely.all the lights came on in the dash, and then when car shut down, battery died as well and window was stuck down.i am so thankful i was not on the interstate going 70 miles an hour.i could have been killed.dealership has said motor is locked up and cannot even be manually started & that i need a whole new engine.
Headlights flicker on and off when i first turn on the headlights. There is no rhyme or reason to when it happens.it is usually fast on/off flickering.this is very dangerous and happens without warning. Most times the car is in park but i am concerned that this will become worse.
Headlights mysteriously begin flickering after using turn signal or flicker without using turn signal.lights have completely turned off without warning at night creating an extremely unsafe driving condition.headlights have also flickered hitting bumps in road again causing unsafe driving conditions.i never know when this is going to happen - so it does cause some very nervous driving experiences.i'm attaching a document showing other kia soul owners that have the same or similar problems.
Driving at night and the head lights randomly turn off and back on, sometimes judt for a second and sometimes longer.
At night headlights and dashboard goes or flickers while driving down the road. Other people got the same problem of it happening. We all get told that they can't make the problem happen so they can't fix it.
Taking a day trip to the crayola factory, we were 10 miles from our destination when we first smelled smoke then saw it coming in through the vents and from the front passenger corner of the vehicle. I first checked the gauges to see if it was over heated, nothing. Popped the hood and that's when we realized it was on fire. We raced to get the 2 small kids out of the vehicle as the flames were starting to over take the front hood.we were able to secure the kids and get far enough away from the vehicle but 3 minutes later the car was gutted.nothing but metal left on the inside. We had no warning that something was wrong while driving the car, no engine light, no overheating - just smelled and then saw smoke.we were lucky we had a place to pull off on a busy highway.i was told by the police officer that i'm lucky that i turned off the car and opened the doors before the locks malfunctioned as he has seen in other kia cars.my hope is that kia can find the source of the fire and do a recall before anyone else is faced with this nightmare. I reported it to kia via social media, but they seemed more concerned on how to take my pictures off rather than fix the issue.updated 11/02/2017
I was approaching a traffic light and the light was green and traffic in front of me was moving. I must have take my eyes off the car in front of me and the green light for just a few seconds and when i looked ahead the car in front of me had stopped at the turning light and i ran into the back of it. Never even had a chance to hit the brakes. My car had a lot of damage to the front half but the airbag never deployed.
I was driving down the road doing about 45 miles per hour and out of nowhere my vehicle stopped in the middle of the road. I had to act fast and get off the road so i wouldn't get hit by the oncoming traffic. I had the vehicle towed and come to find out my 2.0 engine had seized. The tow truck driver from kia international roadside stated that they have been towing kia souls all month for bad engine problems. I have 65000 miles on my vehicle. My next oil change wasn't until another 1000miles. No low oil pressure light came on not even the engine light, it just shut off out of nowhere. All the oil was sucked out of the engine, on top of that i have to pay $8,000 to get a new engine. Arecall need to be put up about no warning lights on the dashboard.
The vehicle hit a tree at an unknown rate of speed.the seat belts functioned, and the air bags were deployed. The vehicle caught fire immediately or shortly thereafter.two bystanders could not open the doors because the door locks were still engaged.they had to break the glass, manually unlock the doors, then open them - the doors functioned normally after unlocked.it is my understanding that the door locks were supposed to disengage when the airbags deployed - they did not.
My car just doesnt start or will turn off while i'm driving. Leaving me stranded away from home or on the side of the road. I do all maintenance on car. I dont drive more than 20 miles from my home once or twice a week to get supplies for my home. I live in the country and have to drive into town to shop. My car has become so unreliable and unsafe. I've had it looked at by 2 people, the dealership had it told me it was fine. The car is dangerous and no one can find a problem. It will start to turn over but feels like no gas is getting to engine. Sometimes it wont turn over at all. And when i'm driving it will lose power all together and just die while driving. I have read numerous reviews online of the same incident happening to people. So i know this is happening, please help.
While driving home at approximately 30 mph in my 7 month old kia soul, i started to smell smoke.all ofsudden black smoke started pouring out of my air vents. I went to pull the vehicle over and the it completely locked up. I then went to open the drivers side door and flames were shooting into the car. I had to jump over the console to get out on the passenger side. My disabled daughter was in the back seat and i had a hard time getting her out because the automatic locks kept engaging. I did get her out and by then the entire front of the vehicle was on fire. A passerby stopped to help us and we drove a safe distance from the vehicle. As i called 911 to report the accident, i could hear my windows blowing out. It took the fire dept. 15 minutes to get there and by then the car was completely on fire. There was nothing left of it but the frame.i have written and called kia to let them know of this incident. I also sent pictures of the car and a video of it burning. They are supposedly checking into it, but this happened on feb. 6, 2015 and i have still not heard from them.
I bought my 2014 kia soul with 6 miles on it nov 2013. I have had nothing but problem after problem with my headlights turning off when i use my turn signal or after using my turn signal. I have taken it to the dealership to have the same problem fixed. Finally big red sports & imports took a kia soul off their car lot (after my 3rd trip there & they still didn't have the part) to put a new part in my car to fix the problem. I still had problems with my head lights so i took my kia to a different dealership. Now my car won't go into reverse at times,and while i'm "trying" to put it in reverse my automatic locks start locking an un-locking really fast. I have to turn my car off, and try to start all over so it will go into reverse. I have also already had to have the battery replaced. My worry is my safety when driving at night with my head lights wanting to work when they feel like it. Or if i get stranded somewhere because my car won't shift gears.
Driver side headlight went out. Replaced bulb back on and then right back off. Further looking and the adapter plug that snaps into the back of the light is burnt!
We recently purchaseda new 2014 kia soul. I noticed that the ignition switch lock cylinder in the steering column seems very loose. With the key in the cylinder it has too much play. The key wiggles around very loosely. Being concerned that it may cause the ignition switch to turn off while driving, i took it to two different kia dealers' service departments. Both told me it's normal;. I've been driving since 1969 and have never seen an ignition switch have that much play in it. I am concerned that this condition may cause the car to turn itself off while driving and cause an accident. Please investigate this. Thank you.
The lights in my kia souls interior and exterior are flickering and going out completely sometimes. Very unsafe when i am already driving. Happens to my headlights and dash lights and interior roof lighting. It has also caused my lights to stay on sometimes and causes my battery to die. This has happened while the car is idle or driving or off completely when the doors are open.
P050a engine code keeps reoccurring with no fix from kia.they keep suggesting "fixes" like replacing the cold air intake valve. Cai mechanical board. Cleaning the carbon is really pricey, but the error code just keeps coming back. Seems to be extremely common. Check engine code keeps popping up despite everything running fine and being clean.
I was coming back from a road trip 7/26 and the car starting making a knocking noise i never heard before this car was very new to me with no issues or recalls per the carfax report i just bought it 5/7/2020 and i pulled over popped the hood of the car and the car had a small fire already ignited , i ran back into the car to get my cell phone and the car was already engulfed in a flame seconds later it was a full fire
I have a 2014 kia soul. I am having an issue with the exterior lights. While driving, whether on highway doing 70 mph or in the city doing 10 to 45 mph. The lights go out for 30 seconds will flick back on and do this repeatedly several times. No check engine or other lights are illuminated. It happens more often when using my blinker signals. This has become dangerous. Driving with my newborn baby in car and this happened almost causing a severe accident. I have been pulled over as well due to this issue. It has gotten to the point i do not feel safe driving at night time which causes several issues. Why is there no recall on this issue? this started after taking my vehicle in to fix two recalls a few months ago and has continued.
Everytime i fill up my gas tank my fuel meter will go below empty and will blink that i am out of gas. After about a day or so it will go back to normal. This has happened since i bought he car. I have talked to a few other kia soul owners and they all have the same exact issue. I am wondering if this is getting looked into and investigated.
With headlights turned on. Headlights sometimes will not come on. Can happen to each headlight independently. Sometime going to high beam will make low beam come on when switched back to low beam.seems to happen more when cold. This happens while sitting still or while moving.vibration doesn't seem to make a difference. Lights do not flicker. The just won't come on. Lights have just gone off and will not come back on. Let sit they will come back on after turning light switch off forperiod of time.
Driving at night with head light on.used turn signal and when turned corner, dash board lights started blinking on and off and head lights went off then back on two or three times.this has happened now three different times.it doesn't matter which way the blinkers are signaling, the lights in the dash flicker and the head lights go off and on.
For the past three months i've been having issues with the headlights and bright lights on my 2014 kia soul. I have been experiencing the lights flickering and sporadically turning on and off until recently where they will not come on at all. I have been researching how i can fix this issue by going to kia dealerships, and looking online for a solution.i have come across several youtube videos as well as online help suggesting that it is a known issue with this car. It is said to be an issue with the switch and/or theconnector that causes the problem.i've changed the bulb as well as the fuse with the same issue.i'm getting tickets due to this being an issue that is not an easy fix. It's scary to drive distances with children in the vehicle and not knowing if the lights will turn on or off.
While driving down the highway the car turned off. I was going around 70 mph and noticed when the lights on the dash and radio went out. I had to restart the car while still driving to get it going again. This happened again about 4 days after while the car was stationary and running, again the lights went out and the car had to be started again.
Headlights keep randomly flickering off and on while driving.started out just when i had my lights on auto and had the turn signals on.last night they went out on their own while i was driving down a dark road for several seconds.this is very dangerous and seems to be a common problem.
I bought my 2014 kia soul used with one previous owner. As i was driving home on the freeway after purchasing it my lights began to flicker. At times they would go out for a few moments. I had to pull over and have my husband drive in front of me with our other vehicle in fear the lights would go out and i wouldn't be able to see the road ahead. I could of been in a serious crash. Also came home to a dead battery one day because my lights which were off when i left the house randomly were on when i got home that night.
While driving at night, when the blinker is used, the headlights flicker and go out for a few seconds.once you use the blinker once it will continue to do so for many minutes.this is incredibly unsafe.upon research, it is a faulty wire that overheats the connector causing it become deformed. This is a safety issue and should be a recall asap.
Since first oil change done with delray florida kia i complauof kicking sounds in engine loss of power oil burning smells occasionally. I was told each time they put on computer n nothing wrong. I bought new at 11/2014 now oil lights engine lights flashing on irrationally car consuming oil no leaks just eating iol now 2-3 qts in 2 months knocking getting louder but quiets some after oil change but loss of power and knocking persists. Oil is scary how much it's consumes i have been complains of this issue for first oil change. Was told by dealer no need to change oil more than 2x per year but i still do regularly 3-4,000 or 3 months. I feel damage has been done to car and i am seeking new engine replacement. Dealers never did identify issue said no codes going off. But i noticed it from beginning. Once this year oil was changed i took to get oil done and they said oil was almost empty. I never got oil light. Then nor engine light. The engine light when on the day i took in for oil change. They said the engine could have ceased. I strongly feel i have kept up w maintenance but i feel i got a bad car from the start only to be dismissed each time i complained to dealer. Also there seems to be an electrical issue blows light bulbs constantly and had motor in window replace w stater under warrantymost driving is local but many hwy
Driving on freeway or street, interior and exterior lighting to headlamps flicker on and off when using turn signals. They will stay off sometimes this is dangerous.
Car randomly start vibrating, misfiring, and it would not increase in speed.it would be difficult to turn on from a cold start.the the engine failed, sent it out to the dealer to work on it under warranty, and we've had an open case since.then recently my son was driving the car while in motion on its own the engine shut down while driving, making is highly unsafe to drive.
2014 kia soul + (just got - one month - 1st time happening) : in my driveway:not starting: i put the key in the ignition and turned it - the lights/ dashboard lit/ and radio played, but engine would not start - i turned off the radio and turned off the car: i tried x3 times (radio off) - same results: then i took the key out the ignition / put foot on brake / put key in ignition and turned - dashboard lit up / heard the click / engine did not start / put car in drive - turned again / still nothing: put car in park / took key out ignition - took key out - put key back in ignition and turned / dashboard lit / heard click / no engine start:saw on youtube several videos with same issue.
One or both of the head lights will only intermittently work, while driving or stationary.while driving head lights can flicker.multi function switch was changed, this did not solve problem.appears to be a problem with the head lamp wiring harness, which melts the connector.others also have this issue.
When making a turn of changing lanes when turn signal is set once it resets all lights turn off or high beams flash turn on/off and have to move or play with turn signal handle for the lights to turn one again. Note while driving on freeway and changing lanes at night i set the turn signal to change lanes and when it reset all lights turned off leaving me driving in the dark and my family safety was at high risk. Something is wrong with turn signal handle causing a short, note that some times instead of lights turning off the high beams flash on/off.
I've taken my car to the dealership a couple times and i would like to see if the car can be fixed back to the way the car original was in perfect condition besides normal wear and tear.i am capable of fixing my car if it's my fault but i would really like to have a second hand specialist assist in this matter.
While driving the car the headlights flicker and sometimes go off randomly. This has now begun to occur while the car is also parked. This is highly dangerous while traveling at night and a huge safety risk.
On december 9th, 2018 at approximately 6:10am, while driving to work on the highway, my car suddenly broke down and began to smoke. I pulled over to the side of the road and removed my important belongings. Within minutes my car was on fire. I notified city police, fire department, and insurance company. My car was ultimately destroyed and taken to a junk yard.
Late one night, i try to turn on my headlights on.the light would not come on and started to flicker i had to turn them off and on several times to get them on.them a few months later my driver side head lamp did not work.i replace the bulb.then i receive a notice from kia there my be a problem with the lights flicking.i when into the victorville kia dealership for a different recall, and ask them to check the problem with the flicker and at the time had the driver head light out and they said that they couldn't re-product the problem and they would not fix the electrical system.i had the head light replace, along with the wires, they had burn up.i just replaced by third headlight.three (3) head lights withinfour (4) months.
The contact rented a 2014 kia soul. The contact stated that the passenger's side heated seat caught on fire and burned two holes through the seat. The contact informed the rental agency of the fire. The contact did not call the vehicle manufacturer. The vehicle was removed from the fleet. The failure mileage was 18.updated 1/29/14..updated 02-04-14
Dash lights flicker on and off. Headlights flicker and shut off. Has happened while driving at night with kids had to stop middle of road. Weird noise (electric buzz) sounds like in speakers. While driving backroads. Has happened numerous times.
The contact owns a 2014 kia soul. -head lamp (low beam ) went out while driving. -the switch had to be turned off/on to reset-electrical, lightingtl-the contact stated that while attempting a turn traveling approximately 20 mph the low beam head lights went out, after turning the switch on/off they came back. The failure occurred three other times. The vehicle was not taken to the dealer or independent mechanic for a diagnostic. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 62,500.
I was driving along the highway when i heard a clicking noise. After the noise, my car started to lose acceleration. No matter how hard i pressed the pedal, it just wouldn't go above 5mph and began making a loud noise. Had it checked out and it was determined to be the catalytic converter.
When having my headlights on and using my turn signal either way , my lights will all flicker inside and out and also times where it will go completely black in my car. This is an extreme danger to me and my family and to the point if this car is even drivable at night . A recall needs to be looked into - there are 12 pages of the same complaints , that means there are a lot of people and their families driving in an unsafe vehicle . Also illegal not to use turn signals , which should not be looked over .
Headlights flickered/ went out while driving at night on interstate. Had to breaksuddenly, rainy ,had the wipers going, radio on, gps plugged in to auxiliary plug. 7pturned the nob on the steering column on /off, headlights came back on.went to the next exit. Stopped at traffic stoplight, right blinker, foot on brake, took foot off braketo make right turn, made steering wheel turned to right, lights flickered again.happened on 3-23-18 9:30pm . Took to my mechanic today 4-1-18 - tcb autoin dallas ga, battery fine,bulbs fine, fuses fine, 3 weeks ago had oil change, new tires.could not diagnose it..advised me online many reports ,even kia doesn't know how to fix it, ifafter bulletin,no recalls yet...put in this report..
The headlamps began to flicker and then shut off. The lights would go out while driving the vehicle.after shutting off the car and all lights on the car, the lights continued to flicker occassional and frequently enough to drain the battery. Nothing i did would make the dash lights and flickering lights go out.
While my vehicle was in motion the interior and exterior lights went out for about 20 seconds. They also go out at different times, on city streets and highways. This has happened on multiple occasions, the most recent being on 08/05/2018
The contact owns a 2014 kia soul. The contact stated that stated that the headlights did not work properly, faded in and out. The contact stated that sometimes only one headlight was on. The vehicle was taken to an independent mechanic who stated that the failure was due to an electrical failure. The contact took the vehicle to a second independent mechanic who checked out the electrical sockets and diagnosed that the right socket melted while the left socket had burned out 50 per cent.the technician documented his findings and referred the contact to the dealer. The vehicle was taken to a third independent mechanic who visually noted 'an electrical short', and also stated that the right socket burned 100 percent and that the left one was almost burned out. The technician stated that it was a manufacture defect and referred the contact to the dealer. The vehicle was taken to the winn kia of fremont, dealer, located at: 5633 john muir dr, newark, ca 94560, where the technician stated that there was no recall and scheduled appointment for a diagnostic test. The manufacturer was made aware of the issue and provided a case number and told the contact that someone would call back. The contact stated that no one called.the vehicle was not repaired. The failure mileage was approximately 36,000.
The contact owns a 2014 kia soul. While driving during the day or night, the headlights illuminated and then shut off independently. The vehicle was taken to kia of chattanooga (2136 chapman rd, chattanooga, tn 37421, (423) 855-1022) to be diagnosed, but the failure could not be duplicated. The vehicle was not repaired. The following day, the contact found that the parking lights illuminated independently and drained the battery. The vehicle was taken back to the same dealer and the contact was informed that a new battery was needed. The vehicle was repaired, but the failure recurred. The contact stated that the parking light failure occurred a few years ago and was taken to the same dealer where it was diagnosed that there was an internal failure. The contact stated that an unknown switch was replaced. The manufacturer was not notified of the failure. The failure mileage was 29,898.
Right headlamp began flickering while driving. It has since failed completely. Bulbs have been changed and the issue persists. Does not matter if vehicle is in motion or driving. Approximately 65000 miles.
We had been driving for about 20 minutes.we pulled off highway to look at a tourist attraction.no indication whatsoever that anything was wrong with the car.parked, turned car off.got out.glanced back at the car and smoke was pouring out from under the hood.soon there were flames dripping from underneath front end (looked like melting plastic).called fire department.within 1 minute flames were jumping up on interior (dash area) and exterior (under hood).got fire extinguisher from nearby business, but with hood closed, did not help.within 4 minutes entire front end and front interior were engulfed in enormous flames.many popping noises (explosions).fire department arrived after about 5 minutes and extinguished the fire.entire front end of car melted to the ground.i should note that while we left the car unlocked when we got out, the doors locked themselves during the fire, and the key fob was inoperable (lock electronics in the car were fried).had a person or pet been in the car, they would have been trapped.my husband cut his face during this, but did not seek a doctor.all personal items in the car are severely damaged by smoke.
On 10/25/2017 while driving on the highway, my 2014 kia soul caught on fire - spontaneously and without warning (no apparent issues in operating the car, warning lights on the dash, etc.).two fellow motorists honked their horns and flashed their lights in an effort to signal me.the back windshield began to 'fog up' due to the heat/fire, and we immediately pulled off the highway.in an effort to escape this emergency, i along with my son, who was driving, immediately got out of the vehicle and moved a safe distance away before calling 911.at this point flames were coming from both underneath the vehicle and from the engine compartment.the car was soon engulfed in flames.multiple fire engines responded to the scene in extinguishing the fire and securing the scene.the car was a complete loss (see pictures attached in the report).it is important to note that my 2014 kia soul was taken to a local kia dealership between 10/17/2017 - 10/19/2017 for diagnostics due to lights (internal and on the dash) flickering and an abnormal sound.the dealership's service department replaced the battery, performed a safety inspection, but were unable to identify the flickering lights issue, nor were they able to identify the source of the abnormal sound although they did acknowledge its presence.the service department released the vehicle to me and advised me to drive the vehicle to see what happened.my car was brought home, parked, and not driven until the incident on 10/25/2017.
When headlamps are in automatic mode, they will sometimes flicker on/off, or turn off completely until headlamp controls are manipulated (by turning headlamp power switch dial back and forth or by pulling/pushing low/high beam control). This is exacerbated by driving on an unstable road (i.e. A road with potholes or bumps), when actuating signal light controls, and when stopping. This happens mostly when the vehicle is going at speeds over 40 mph, but has happened in city streets at velocities as low as 5 mph. This has happened several times over the course of the last months, beginning around august 2018.
The contact owns a 2014 kia soul. The contact smelled exhaust fumes and burning wires inside the vehicle. The instrument panel lighting was also flickering. The dealer and manufacturer were not notified. The vehicle was not diagnosed or repaired. The failure mileage was 69,000.
Headlights flicker on and off when using turn signal, sometimes while just driving. Sometimes they turn completely off and don't turn back on unless i flip between auto/manual. This has been happening for a few months now and is getting worse. This is incredibly dangerous and i am worried for my safety if i can't get them to turn back on. I work at night and absolutely need my lights to work. I drive main roads and back roads and on the back roads when they go out i can't see anything. Until i get this sorted out i've resorted to not using my turn signals at night, which is dangerous in itself/illegal and there's also the fact that they turn off/flicker occasionally while not using the turn signal. Though that seems to be the most common trigger. I have no idea what is causing this but it seems to be extremely common in 2014 kia souls.
The contact owns a 2014 kia soul. While driving and depressing the accelerator pedal, the vehicle failed to accelerate and remained in second gear. Also, the oil warning indicator illuminated. The vehicle was taken to benson kia of spartanburg (located at 1100 n pine st, spartanburg, nc 29303, (864) 585-3611) where it was diagnosed that an unknown computer code needed to be reset. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the dealer and the contact was informed to depress the accelerator pedal to manuever the gear shifter out of gear. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 20,000.
2014 kia soul redzone edition, the headlight will turn completely off for around 15 seconds and come back on. They will also flicker when trying to use the turn signal. This is very dangerous especially if you happen to be on a busy freeway and can't stop. Kia says they will not process under warranty if car is over 5 years and 60k miles. They need to have a recall on this, tons of people are having this happen to them with the 2014 kia souls.
While driving my vehicle, there was a knock sound under my hood. The vehicle started to slow down and started to smoke. I pulled the vehicle over and cut the engine. I then tried to restart the vehicle and it did not respond. I then had the vehicle towed to the nearest repair shop, where they told me that the rod had pierced through the engine block causing all of the oil to leak from the engine and breaking the starter.
Whether the vehicle is stationary, in motion, on a city street or a highway, the right headlight will flicker and then go out. No matter what i've done on my end, nothing has solved the issue, racking up unnecessary costs. Once in a while the headlight will stay on longer than expected but suddenly turns off, making it very dangerous while driving on pitch black roads.
I had an emergency and tried at night to unlock electric doors for my passengers and i. Upon attempting to manage the emergency and unlock the door for my passengers to exit the vehicle, i was greatly delayed because the "unlock light is non functioning" and can't be seen in the dark.this is a safety problem & i believe it warrants a recall because the dealer refuses to acknowledge it as a problem that needs correcting.thanks god there was no fire!please advise and assist,[xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Just finished gassing up after work from highway driving and oil light starts flicking on and off really fast for a min then goes away . After i pull off the main road to a neighborhoodi'm about to pull over to check car and go over a speed bump car dies. So i get out pop hood open oil cap there no oil and fumes coming out and i really didnt get a warning light or anything to warn me there wasnt any oil other then the flickering light that just went off. It has 100000 miles got oil changed every 4000 to 5000 it last had one at 96000. So i have someone pick me up i get oil put i. It doesnt start i leave over night find out cpu has a sensor to protect engine from further damage if it gets hot so i disconnect battery and reconnect it starts but now theres a knocking sound i take it 2 min away to firestone they listen to it and say the problem is a internal motor problem they cant fix sounds like a rod broke.or loose. So i have towed to dealer for now. I just saw the news about them catching fire and basically put 2 and 2 together. The cars are eating too much oil due to a regulator sensor and the oil sensor is not letting people now there isn't any or that its low til it's too late so the rods break and puncture the motor causing oil to leak and catch fire due to heat. So now i have a car that's undrivable that i have to pay possibly for a new engine due to a faulty distribution sensor and oil light warning system that causes overheating of the motor. I hope my recall notice comes soon to replace this motor cause i don't have 4 000 to 6000 dollars to replace a new one.
I own a 2014 kia soul + model. Today while i was driving around 35 mph down a local city street, i started to lose power in traffic. I thought i had some bad gas or something. About a minute or two later, the oil light illuminated. I got a little nervous while driving, so i threw on my hazard lights. I was about a 1/4 mile from the nearest service station (the closest place to evaluate the situation). I proceeded cautiously, driving around 15 mph, to the service station when i started to hear a tapping sound. I became overly concerned then. I made it to the service station, popped the hood, and checked the dip stick. The oil appeared to be at the proper level. Just to be on the safe side, i purchased a quart of oil and poured half of the quart into the car. I got back into the car and started it up. It was still tapping. I was located about a mile and a half from kia atlanta south. So i decided to try to drive to the dealership. Upon pulling out of the service station's parking lot, my car stalled then shut down. The battery light and other service lights popped on. I coasted you the side of the road and called roadside assistant. My kia soul has approximately 75,553 miles on it. I get my oil changed regularly. I was confused as to why my car was malfunctioning like this. There no signs of smoke or anything. My car just stopped. I had to wait 2.5 hours on a tow truck. The guy towed my car to kia atlanta south in jonesboro, georgia. The service department was closed. I have to wait until in the morning to find out what's going on. While waiting for the towed, i discovered that there were many cases similar to my current situation. It's strange that there are many others feeling my pain. Now, i'm awaiting on the dealership's verdict.
Was driving down back country highway where there are no highway lights when my head lights would turn off for a few seconds and then back on a couple of times. Then when i thought it was okay to drive, anytime i would use my blinker, all of my interior would turn off and on. This never happened to me until recently. I wasn't hitting any bumps when it happened, just highway. I was driving my kids back home from a weekend trip so it's not like i was close to home either which made it worse. About a year ago i did have my headlight wiring worked on after my left headlight would randomly work and not work on days and it turned out to by my wire burned. Kia fixes that problem but this headlight flickering at night is extremely dangerous and after researching it looks like there are many others who have experienced the same scary scenario with no good outcome from kia.just to add as well, i've been recieving numerous calls from kia before this trying to buy my car back because it is in 'high demand', but after this happened it has came across my mind that they are just trying to buy them back to prevent liability on their part for not putting a recall out on the problem before something happens to someone and/or their family.
The contact owns a 2014 kia soul. The contact stated that the headlights flickered. The contact took the vehicle to an independent mechanic where it was diagnosed that the wiring harness area overheated and melted the plastic cover for the wires, which caused the wires to flicker. The vehicle was not repaired. The manufacturer was not contacted. The vehicle was not taken to a dealer. The vin was not available. The approximate failure mileage was 80,000.
The contact owns a 2014 kia soul. The contact stated that the headlamps began to flicker and then shut off. The failure occurred whenever a turn signal was in use. The contact would have to switch the headlamp switch on and off in order for the headlamps to illuminate. The rock river ford dealer stated that there was no recall regarding the failure. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The vin was unknown. The approximate failure mileage was 60,900.
Headlights flicker or go off with no warning. In addition, all interior lights and displays flicker at the same time. This has happened both while vehicle is in motion and stopped. The radio and cooling/heating system do not appear to be impacted. This has happened repeatedly, and tonight they went black and stayed off until i pulled over and turned off my car, then started it again.i was nearly rear-ended.the dealership is not returning my calls to tell me if this is something that is under an extended warranty, under recall, or my responsibility.
I was driving on interstate 75 north in marietta, ga when my vehicle suddenly lost power in front of an 18 wheeler. I was able to navigate off the next exit. There were no warning lights lit on my dash and there had not been any lit prior to this incident. June 2020 my catalytic converter was replaced under recall #sc176. All of the symptoms point towards engine damage that occurred prior to the recallrepair.
Kia soul 2014 vehicle head lights flick and burn out continuously and beam lights burn out, even after replacing bulbs.
The left headlight would work on and off. I had the dealer check it and they replaced the headlight on 12 dec with a sylvania headlight bulb i provided.after a while the same issue happened again. On 13 jan 17 they replaced the headlight again. This time with a kia bulb.. Same issue. I had more issues with the lights working sometimes and not working. The light went out again and i took it to the dealership again and this time they found a short. The problem happened when the vehicle was moving and also when it was stopped. Sometimes it would be working when i parked but would not work when i started the car back up again. It was amazing that the dealership didn't trouble shoot the issue the first time. They said the warranty was invalid after we changed the bulb with a non-kia bulb. The dealership confirmed the first replacement bulb was compatible with the kia soul.
The contact owns a 2014 kia soul. While driving various speeds, the passenger side headlight went out. The vehicle was taken to fred beans kia of langhorne (1801 lincoln hwy, langhorne, pa 19047, (855) 998-2259) where the contact was informed that the connector was burnt and the fuse needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and provided a case number. The failure mileage was approximately 110,000.
When using a turn signal with the headlights on, once the turn signal releases, the headlights will flicker and often go out completely. This happens in town, and at highway speeds. It is dangerous at night, when the headlights are necessary.
Abs light & brake light and other dash board lights are on, and wont turn off. There is a some sort of leak that i am unable to find where it come from. I took it in for a service and to perform recall p12002aqwhich they did butkia did not attend to, or addressthe brake light & abs light & unidentified leak reported to them at the time i brought car in.. Instead they wanted to charge a very high fee to address the issues which are the signs of what has caused fire problems with this kia model
I was driving. I came to a red light. The light turned green. The car in front of me went. I pushed on gas. The person n front of me hit brakes. I hit my brakes, felt a huge jolt. Car accelerated and was not braking. I slammed into the back of vehicle. I was wearing a seltbelt, but my knees slammed into dashboard. Air bags did not go off which everyone was surprised by this. I ended at hospital with a concussion, injuries to my knees, right ankle..etc my 2014 kia soul has been determined to be totalled. I have contacted you previously stating my vehicle had issues that were a safety hazard. I was told to keep checking for my vin to get added to a recall list. Now this has happened.i was admitted to hospital as well.
While driving on the highway, the dash board started turn off and on the car began to lose power. I pulled off to the side and the lights on the dash came on and the car shut down completely.within a few minutes smoke started coming from the hood of the car followed by a small fire. I got out of the car and the fire grew and completly burned the car.
While driving at night the headlights and inside panel lights flickered off and on. At one point on a rural road the headlights went completely off for a few seconds i could not see the road! this is very dangerous and is a safety issue!!
Complete engine failure - 11-5-18 - all lights came on and car died in the middle of a turn. All oil was gone from engine. Car cannot even be manually cranked. Seems to be exact same issue discovered with same year 1.6l engines, but wasn't included in recall as a 2.0l engine for whatever reason.3 mechanics have quoted me a $10k repair including an entire new engine. No salvage or used engines available anywhere.
The lights in my kia souls interior and exterior are flickering and going out completely sometimes. Very unsafe when i am already driving. Happens to my headlights and dash lights and interior roof lighting. It has also caused my lights to stay on sometimes and causes my battery to die. This has happened while the car is idle or driving or off completely when the doors are open.
Pretty much since i have had vehicle car jerks at time, check engine light comes on at times,the fuel needle drops up and down to emptyeven when i just filled it up. And rang number turns to lines and flashes like car fuel is empty even though it is full. Also left head light is burnt i replaced the bulb but it didn't fix issue. So i think the whole head lamp needs to be replaced. This was purchased like this. It seems there might be a emissions issue.
Cruise control randomly cut off. Then esc and abs lights come on and disables anti-lock brakes system and stability control. Best guess faulty brake switch.
I lent my car to a friend whom while driving the engine began running rough, he pulled quickly into a gas station and parked. He checked the engine oil and there was none. He added 1 quart of oil and started the engine however it ran horriblely so he quickly turned it off.he notified me. I had it towed to a kia dealership who confirmed the engine needed to be replaced. Since the vehicle came with a lifetime engine warranty plus i kept the car maintained according to dealer requirements they forwarded my maintenance records to a third company which is researching the cause of the engine failure and will then decide if they will replace the engine. The car had 105,000 miles on it with no problems up until that time.
Engine oil consumption has been .69qts per 1k miles. I bought this car new. In the beginning i thought that the service department wasn`t changing the oil. I went to a metallurgist i had done some work for and asked him to observe my drawing of an oil sample to send off for analysis. There was nothing out of the ordinary in the oil. I started servicing the car myself. Over time i kept topping up the level in the engine. The car was getting close to the end of warranty and news had reported engine fires in my make and model of auto. Kia called in autos for an oil consumption analysis: an oil change - goop up the drain plug, dip stick - oil filler - cap - drive 1000 miles - bring the car back - check the oil - top it up - do it again. Three of these cycles were called for. I brought my car back for the first checkby this time i had zero confidence in this process. I made them allow me to observe the dip stick check for crankcase oil level. Low and behold it had made oil. This indicated the oil level had been exceeded and there had been no base linebeen established so the first 1000 mile check was a waste of time. I made them suction off the excess oil to establish an appropriate point of reference. In the end they sent me home with a statement that kia considered .7 quarts per 1k miles acceptable. One free oil change @ 1k miles then 10k intervals mile to the next oil change. 10k miles @ acceptable engine oil consumption of .7 quarts per 10k miles = an empty crankcase before oil change is due. No wonder they found debris in the crankshaft. It doesn`t take a nuclear physicist to extrapolate this. Kia feels its the owners fault debris is found. Who would buy a new auto with knowledge of these statistics.at a minimum the auto was misrepresented.
The contact owns a 2014 kia soul. The contact stated that while driving at various speeds, the vehicle experienced oil consumption without warning. The vehicle was taken to russ darrow kia of madison located at (6525 odana rd, madison, wi 53719, where the vehicle was repaired under nhtsa campaign number: 19v120000 (engine, engine and engine cooling) however, the failure persisted. The manufacturer had not been notified of the failure. The vehicle was not repaired. The failure mileage was approximately 70,000. *ln
No incident yet, but vehicle burns at least a quart of oil per week.the car has just over 80,000 miles.
The engine caught on fire! while i was driving along the highway at a normal 55 miles per hour. I hear a poof and the next thing saw smoke and pulled right to side of road, lifted the hood and discovered the engine was in flames. I grabbed a sheet from inside the car and attempted to beat the flames back, along with a a can of pepsi the only liquid i had. But a good samaritan stopped with a fire extinguisher and put the fire out.
My motor has 103,000 miles on it. It started making a slight ticking sound. The oil is changed regularly and it was nearly time to have it changed. I took my little boy to school and the car lost power and the noise got a lot worse. I went ahead and took it to castrol to have them check the oil. The oil was fine but we went ahead and changed it. I ended up having to have my car towed home. A mechanic looked at it and said that i needed a new motor.
The contact owns a 2014 kia soul. While driving, the vehicle failed to accelerate. There were no warning indicators illuminated. The vehicle was taken to grieco kia of delray beach (located at 2255 federal hwy, delray beach, fl 33483) to be diagnosed, but a failure code could not be found. The contact stated that the technician upgraded the ecu module. The vehicle was not repaired for the acceleration failure. The manufacturer was notified of the failure and provided case number: 13175036. The approximate failure mileage was 104,000.
I've taken my car to the dealership a couple times and i would like to see if the car can be fixed back to the way the car original was in perfect condition besides normal wear and tear.i am capable of fixing my car if it's my fault but i would really like to have a second hand specialist assist in this matter.
Regarding nhtsa campaign #19v120000, i reported to kia that my vehicle is excessively burning oil, they've advised me my vin doesn't apply to this particular recall. In between oil changes i'm adding 5qts of oil because the oil is just mia. There's no leakage and no smoke from the vehicle. Although i'm losing oil there is no warning light to advise of any issue. I can generally detect i'm low on oil when vehicle is sluggish on an incline, upon checking the dip stick has no oil. As a precautionary measure i'm requesting that my vin number be added to the current recall. Last oil change was 01/03/2020; i just purchased a 5 quart container 02/15/2020 and had to add 2 quarts. My daily driving consists of about 16 miles a day; drive my daughter to school and myself to work, local. Too many complaints pertain to this very issue, how much longer please?
My wife and i are the formerly proud owners of a 2014 kia soul 2.0 our first kia was a 1996 sportage, we bought it new at one of the first four kia dealers in the us, bob lanphere in beaverton or. We have been kia evangelists for many years. However, over some time, our 2014 soul seemed to be slowly losing power, and also losing some oil between changes.we used it in town, rarely at highway speeds.i guess it is an example of slowly turning up the heat on the pot of water for the frog; but we just didn't pay much attention.we happened to take it to our mechanic to have the brakes done, he called up, said the brakes were ready but that the car had little power and asked 'how did we drive it like that?'he further volunteered that the exhaust emitted a metallic odor he associated with a dying catalytic converter, and that a clogged converter can significantly hamper the power. We were surprised to hear the news but the gentleman has proved his acuity and integrity a number of times over the years with other vehicles.we subsequently had the entire converter replaced with an aftermarket product for a "mere" 900 dollars.after the fact,we thought there was still some hesitation when acceleration was required, but it clearly ran much better.then we found out about the 1.6 recall, and a class action suit for the 2.0!now we worry that if there is a programming issue it could damage another converter and even worse if the converter is not the instigator then the car might stop dead and/or catch on fire at any time regardless of a new converter. It runs very hot, and has less power than it should.nobody can explain why the bad ecu programming would not effect the 2.0 engine's catalytic converter, we have asked the dealership and the kia customer assistance center to explain the distinction both verbally and in writing with no real answer.
The vehicle hesitated, smoke entered the cabin, and then the engine blew while traveling at speed on a 4 lane highway.once pulled over there was oil leaking out of the engine and running down the highway.
I had the original 2.0l engine throw a rod even though i stayed up with its routine maintenance schedule. So i replaced it with a used motor that had 30000 less mi on it than the 65000 the original motor had on it. On the second motor the 1st piston disintigrated and fell into the oil pan. This was proceded by a ticking sound and eventually turned into a loud knocking sound and a intermediate loss in power, like a partially clogged catalytic converter. I highly recommend an investigation into the 2.0l engine as it is doing the exact same thing as the 1.6l engine was doing.
While driving on the highway in cruise control, the engine suddenly went into a lower gear and lost acceleration. Since then, the car has had difficulty accelerating and struggles to get up to speeds over 60mph. I had the car checked out and was told it was a clogged catalytic converter and that it needed to be replaced. Prior to the highway incident, the oil light would come on frequently and oil would have to be added every two to three weeks. The dealer has inspected the car for the engine recall and found no issues even though the car was experiencing oil loss when it was taken to the dealer. The car has 110,000 miles.
I had the recall performed for the engine fire issue in late 2019/early2020 then aboutjanurary 20, 2020 my car broke down with a failed catalytic converter which was an issue for the recall. One year later my catalytic converter has failed again! i don't think the "fix" for the recall worked! if these cars are burning up the catalytic converters still, there needs to be a other recall to have them fixed properly.
The contact owns a 2014 kia soul. The contact stated that while her daughter was driving at an undisclosed speed, a burning odor was detected. The check engine warning light was illuminated. The vehicle was towed to the dealer and the dealer performed a recall repair for nhtsa campaign number: 20v750000 (engine). After, receiving the vehicle back from the dealer the oil warning light illuminated. The dealer was made aware of the failure and an engine test was performed and diagnosed that there was sludge in the engine from not having regular oil changes. The contact was informed that the oil needed to be changed every 2,000 miles, instead of every 3,000 miles. The vehicle was not repaired since an appointment was not available until august 25, 2021. The manufacturer was not made aware of the failure. The failure mileage was 63,363.
The contact owns a 2014 kia soul. The contact stated that while driving at 65 mph, the vehicle began to make a clicking noise as the check engine warning light illuminated. As the contact attempted to pull over, the vehicle also began to stall. The contact was able to restart the vehicle and drive to a parking lot as smoke began to emit from the engine. The contact then had the vehicle towed to an independent mechanic where the mechanic informed her that steering rod had broken off and went through the engine. The vehicle was then diagnosed as an engine failure. The vehicle was not repaired. The contact went to north county kia located at 1501 auto park way s, escondido, ca 92029 where they were unable to offer any assistance. The manufacturer had not been notified of the failure. The failure mileage was 130,000.
Bought 2014 kia soul on 6/16/20 at 106k miles from hyundai dealer. Did not drive from 8/8/20 to 8/16/20-car was in a secure location. Driving on highway, made a turn, heard a clunking noise and car stalled and quit w/no restart.did not see engine light before previously.towed home, and then to cumberland kia on 9/5/20. Promised a loaner car, but never got one.they said the engine was blown and it would cost $8000 to fix it.only paid $7500 for the car.kia would not negotiate.hyundai tried to work with them as well.called kia consumer affairs.they asked cumberland kia if they would consider any "good will"-they declined.the whole description of what happened fits the nhtsa recall #19v120-part 573 safety recall report-but the vin# is not showing a recall.purchased the car because of clean carfax (see attached).past services on 3rd owner(puchased at 58k in 2016) were all done at cumberland kia.hyundai said there were 24 service receipts in the car from cumberland kia.hyundai had done their service and certification before they sold it to us.the car was clean and in excellent condition, well taken care of.there was no reason for the engine to suddenly blow like that.we need help!
2014 kia soul with 2.0 engine (84,000 miles) suddenly started knocking then locked up going around 60 mph on the highway. This was so sudden that it caused the tires to squeal. If anyone had been behind me there is a great chance it would have caused an accident. Then it unlocked and continued knocking. At no time did any lights come on such as the check engine or oil lights. I pulled off and had the vehicle towed. The dealership informed me that the engine would have to be replaced at a cost $6,000.00 which is close to the overall value of the vehicle. I am now facing a very difficult financial dilemma and hardship for something beyond my control.
The vehicle had a strange smell ever since we got it a few years back. Earlier in the month, the headlight and dashlight would flicker with the turn signal. We looked it up and set up an apppointment with a local kia dealership for recall on this issue. Then this week, the engine suddenly quit while the car was parked. The vehicle wouldn't start at all. Kia was notified and they said that there was another recall on engine sc200 on this vehicle that was just announced earlier this year. Online lookup also revealed that the smell issue can be from burning oil or a leak into catalytic converter. Other kia cars from the same years have also said to have had these issues. Then an obd ii check showed the codes 7e8 and 7e9 which has been noted online by other customers as engine problem recall for which kia has replaced their engine free of charge.
I was drink to work going 30 mph when the oil light came on and i checked it out and there was no oil in it. Dealer was not called, but i get oil changes regularly and i'm schooled there's no oil in my car.
Piston punched through wall of engine resulting in small fire while driving vehicle
After owning and driving car for 2 years started losing power and developed a knock to motor. Always did routine oil change and maintenance at dealer with documents. Was told last oil change it was over qrt low on oil but no oil leak detected. Now knocking has gotten worse and only 60000 miles on it! need to expand the recall to include all affected engines! very bad design!
My car started burning oil so fast i had to get a oil change in just 2 weeks after getting one. There was no oil leak, and the car did not overheat. There was no exhaust smoke. If there was it was barely noticeable. A mechanic determined one of the pistons was damaged and could lead to damage to my engine block. I called a kia dealership to see about recalls on my vehicle and they said all of mine were up to date i did more digging and found a recal (number (19v120000) and it matched perfectly with what my mechanic said was happening to my car.they went by my vin number and said there were no recalls on my car. My car will not keep oil for very long. A regular 7,000 mile oil change only lasts 2 weeks. I use full synthetic high mileage penzoil.
While driving our 2014 kia soul base 2.0l on the highway at approximately 60mph, the engine suddenly started making a very loud knocking noise. The driver was able to pull off at the next ramp to check the oil. There was no oil on the stick and it had a burnt smell. There oil had been changed by the dealership about 6 weeks prior, and we had no indication that the oil was low, the engine hasn't been smoking, and there was no oil on the ground. The shop has never mentioned our oil being low when we came in for a change. We had the vehicle towed to the dealership. They have since told us the engine needs to be completely replaced. Of course we are just past the warranty with about 109,000 miles on it.
The contact owns a 2014 kia soul. The contact stated that while attempting to go up a hill, the vehicle failed to accelerate as needed. The contact stated that after cresting the hill, the vehicle operated as intended. The contact also stated that while the vehicle was idle, the oil light illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the engine and cooling exhaust emission control catalytic converter needed to be replaced. The vehicle was not repaired. The vehicle was later taken to kia gurley leep kia located at 4028 north, grape rd, mishawaka, in 46545, where the contact was informed that the vehicle was not subjected to a recall. The manufacturer was made aware of the failure. The failure mileage was approximately 105,511.
On may 29th 2018 i went back to holly kia with a problem with my tires . I spoke to the service department supervisor again about the cataly converter. He stated to repair the catalytic converter would cost me about $1100. I was truly upset because my car is only 4years old. Once i picked up my car i contacted the kia corporate office and spoke to another young lady explaining to her the situation and she was very rude unprofessional because she told me that it kia only manufactures the car but they are not responsible for when a part such as a catalytic converter may go bad in a car and there was nothing they could do for me. She then stated that the next time i purchase a car i should make sure i understand the warranty coverage before i purchase the vehicle. Needless to say my catalytic converter needs repairing. I also had problems with my tires and i explained to the young lady this as well. I told her i just didn't understand why they did not want to help me get these situations fix because my car was fairly new. Well i didn't get help from her. Far as my tires after getting the crank sensor fix i found myself back at holly kia getting my tires looked at because the air kept going out. One morning going to work a young man stopped me on the highway to tell me my tire was flat i immediately but air in the tire and went to holly kia and told the same parts service supervisor what the problem he took my car in and had the technician look at my tires i asked him could he have them look at all the tires because i am putting air in the tires every other day. Well in june my son had to purchase that same tire that they said was fix and told me all the other tires were good. In september 2018 i had to end up purchasing three other tires because i was still experiencing the same problem with having to put air in the other tires. Ever since i purchase the tires no problem
I purchased a 2014 kia soul from doug smith autoplex on 11-19-2019. The car purchase included a 3 month/3,000 mile warrantyi called in on 12-12-2019 to schedule an appointment with service to inspect a noise from the engine.the appointment was scheduled for 12-20-2019, i added a quart of oil to the engine. 12-20-2019, i went to the appointment. Rick larsen test drove the car and filled the radiator fluid. Rick told me to come back if the noise returned. Rick did not run any diagnostic tests.the scheduled appointment was covered under the warranty offered at the time of purchase.02-14-2020 i added another 1\2 quart oil and filled the windshield fluid.a noise returned to the engine on 02-20-2020. I called at 2pm on to schedule an appointment for service. The service department set the appointment for friday 02-21-2020. The engine seized with no warning lights ever coming on prior to it seizing 02-20-2020 evening on i-15 freeway southbound @5:40pm.the kia soul was immediately towed to the doug smith dealership by john's towing. I was accused by the sales mgr ed of doing a faulty job of an oil change and that the oilhad run out all over the undercarriage. I was later told by the same sales mgr ed, that the seal on the oil plug and filter had never been broken.
Engine ticking loudly after 109,000 miles. Dealership informed me engine needed to be rebuilt, however, car was no longer under warranty. Dealership quoted $6,000 to rebuild engine which as the cars value. The ticking began under normal driving and oil changes were performed in a timely manner.
2014 kia soul base 1.6l with approx 30k miles.check engine light code p050a came on while driving and has remained on.ecu update for cat recall performed in 2019.
Catalytic converters has gone bad over 350k kias have been recalled for the same reason. My group of engines is not included in the recall, thousands of people have the same problem. Why is nhtsa not doing anything? i have no oil leaks, constantly having to put oil into the vehicle. I lost power on a 75 mph freeway kia is being no help, a wider recall needs to be done on this vehicle this is a bigger problem for consumers than they are covering.
Vehicle rendered inoperable due to a thrown rod. Engine connecting rod failure. Vehicle was in motion at approximately 55 mph and without warning popped and failed. The vehicle wouldn't run correctly afterward and required a tow.
I bought a new battery and the next day my check engine light cut off and my car turned off a week later at stop light. Also, a clicking noise when i try to turn.
The contact owns a 2014 kia soul. While driving approximately 55 mph, the vehicle stalled and the check engine warning indicator illuminated. The contact coasted the vehicle to the shoulder, waited a few minutes until the engine cooled off, and drove to the residence. The vehicle was not taken to the dealer for diagnostic testing. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 132,000.
I own a 2014 kia soul plus with 104,000 miles.this car has had documented synthetic oil changes on a regular basis.out of nowhere the engine rod has blown. I have called five different mechanics and all state the kia is known for bad engines.called jasper who is well known for rebuilt engines and they will not touch a kia.i understand the hyundai has recalled numerous cars for bad engines.kia has recalled from 2012 to 2016 the kia soul base for bad catalytic converter and on therecall notice it specifically states that the catalytic converter can damage the engine.i have owned four cars with mileage over 200,000 and one car, a mazda 626, had over 325,000 miles and i never had to replace an engine there has to be some federal protection for the public from manufacturers that sell a poorly made product that mechanics from all over know are problematic.i only have owned this car for less than 4 years.
The contact owns a 2014 kia soul. The contact received notification of nhtsa campaign number: 20v750000 (engine). The contact stated that the vehicle was taken to pride kia (793 lynnway, lynn, ma 01905) for the recall repair and the dealer inspected the engine compartment and found there was an oil leak in the oil pan. The dealer informed the contact that the vehicle needed to be driven for 1,000 miles before the next oil change to do the oil consumption test. After the vehicle was driven for 900 miles, the failure occurred while the contact was driving 55 mph. The vehicle drove rough and while idling prior to stalling. The vehicle was taken back to the same dealer and an oil consumption test was performed. The contact was informed that the vehicle consumed 1quarts of oil. The dealer informed the contact that the oil change service history receipts were needed. The contact provided 2 years of oil change history receipts, which the dealer deemed was insufficient documentation. The dealer informed the contact that he needed to pay for the engine to be disassembled, and there was no guarantee that the recall would cover the cost of the repair. The dealer offered to cover half the cost of replacing the engine. The manufacturer was not made aware of the failure. The approximate failure mileage was 117,000.
The cruise control was onmy car started to excelerate and rev to high rpm without the engine shifting gears.. Then my service engine light and oil light came on the car making this horrible noise, i pulled over and the engine was barreling black smoke.i have been on the phone with kia reporting this, but they wanted $800 to tow it to the closest dealership,and it's kias recall fault that this happened.so my car which was still on the side of the road last week, is probably picked up and impounded by now....kia should take ownership,tow my car and fix it, or i will be more than happy to let my car go buy, file bankruptcy and never buy another kia.i have never been notified of but only one recall which i had my car serviced at that time in 2019 for that. This is total unresponsive responsibility by kia
We were on a 2 lane highway going home. We started up a hill and the car lost power but was fine again after the hill, went up another hill and the car lost power again but this time it started making a clanging noise in the motor. We immediately pulled over. No warning lights at all. My husband who was in another vehicle ahead of us checked everything and found the oil was a little low but it wasn't time for an oil change it had only been a little over 3000 miles and it is always changed before or at 5000 miles. He added oil but the noise was still there. We had the vehicle towed to our mechanic. The mechanic did an inspection and he heard the noise coming from cylinder #3 and he did a compression test and it lost compression. His diagnosis is that the rod in cylinder #3 has broke and we need a new motor. After getting a hold of kia they want us to take it to a kia dealer and pay to have it diagnosed but it will cost us almost $300 and we already paid one certified mechanic, for that which we don't have. The car was bought in september of 2019 with a little over 90,000 miles and just had a little over 100,000 on it. This happened in august of 2020 and the vehicle is just sitting as we make payments on something we can't even drive. We still owe $7700 on the car and a motor will cost almost that amount. After reading all the recalls kia and other vehicles with the same motors have done we are at a loss on why kia isn't replacing the same motor in our vehicle. The representative on the phone even said if we took it to kia and had it diagnosed they still wouldn't guarantee that they would do anything to help. We have taken good care of this vehicle since we bought it and always had the oil changed. We don't know what to do and do not have the money to replace the motor. Please help.
While driving at 55mph,white smoke began pouring from rear of vehicle from under car and exhaust. All warning lights came on we got the car to the side of the highway and it stalled and would not restart, was told by local dealer a new engine was needed. All of these symptoms are covered under the recall and service bulletins, please help this is our only vehicle and we can't afford the new engine that should be covered, thank you.
The contact owns a 2014 kia soul. The contact stated that there was black smoke coming from the exhaust pipe with the check engine warning light illuminated. The contact also stated that the vehicle was burning excessive amounts of engine oil. The vehicle was taken to an independent mechanic and was diagnosed that the catalytic convertor needed to be replaced. The vehicle was not repaired. The vehicle was not taken to an authorized dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 126,000.
The contact owns a 2014 kia soul. While driving 50 mph on the freeway. The engine made a weird knocking noise and the vehicle slowed down. The contact smelled a burning odor, pulled off the highway, and had the vehicle towed to sunset kia (3401 auburn way n, auburn, wa 98002, (855) 474-9626). The vehicle was included in nhtsa campaign number: 19v120000 (engine and engine cooling). The dealer diagnosed the vehicle and stated that the cause was not directly related to the recall because their scanner was not reading the catalytic converter code being damaged. Because of this, the dealer refused to repair the vehicle per the recall. The manufacturer provided a case number, but stated that the final decision would have to be made by the district parts manager. The failure mileage was 87,500.
The contact owns a 2014 kia soul. The contact stated that while her boyfriend was driving 60 mph, the vehicle shuddered with the check engine warning light illuminated. A month after the initial failure, the vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the head gasket and valves were replaced. The contact stated that while driving at 45 mph, the engine ceased with the check engine warning light illuminated. The vehicle was towed to chantz scott kia (929 e stone dr, kingsport, tn 37660), to be diagnosed. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was filed. The failure mileage was approximately 110,534. *ln*dt
The contact owns a 2014 kia soul. The contact stated that the vehicle experienced a loss of engine power without warning. The vehicle was taken to liberty kia (921 s milwaukee ave, libertyville, il) where it was diagnosed that the transmission was defective and needed to be replaced. The failure was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 53,000.
The contact owns a 2014 kia soul. The contact stated that the vehicle was excessively consuming oil, which resulted in oil changes before the required mileage oil change recommendation. The contact was informed by an independent mechanic that there were two recalls under nhtsa campaign number: 19v120000 (engine and engine cooling) and 17v608000 (steering). The contact contacted dan o'brien kia norwood (105 boston providence hwy, norwood, ma 02062) and was informed that there were no recalls in the system for the vehicle, except for software updates. A vin search confirmed that the vin was included in nhtsa campaign number: 19v120000 (engine and engine cooling) and 17v608000 (steering). The vehicle was taken to an independent mechanic who replaced the oil pan and several unknown sensors. The manufacturer was not informed of the failure. The failure mileage was 80,600.
The contact owned a 2014 kia soul. The contact stated that while driving a highway rate of speed from another state, there had been other drivers on the roadway honking horns to alert the contact that the vehicle was smoking. There was an abnormal noise progressing from the engine assembly. Upon further inspecting from the rear view mirror and noticed smoke coming from the vehicle then the check engine warning light illuminated. The vehicle was pulled over to the side of the road, the contact exited the vehicle as the engine bursts into flames. The vehicle was towed to a facility by the insurance company who indicated the vehicle was a total loss. The dealer (janesville kia, 3419 ryan rd, janesville, wi 53545, (608) 743-9600) was called and informed of the failure. The manufacturer was notified of the failure, indicated that they would follow up in three business days, provided a case number but had not yet responded to the contact. The approximate failure mileage was not available.
My kia soul 2014 since march has been consuming enormous amount of oil had it checked no leaks. I had the oil changed on feb 28th 2020 and then by the end of march nothing on the dip stick had to put 3 more courts in, not even 4000 miles.took it in to change the oil two days later, the next day april 1st went to maryland checked oil when we came back, down just a little.checked again two weeks later down half and put oil in.on may 2nd checked the oil before my husband went to asheville for work and no oil on the dip stick added oil and took to kia on the 4th.started a oil consumption test on may 4th by may 11th was half way in between low and full so i went to kia and they topped it off.they also said it is a know issue but no recall and they have three vehicles in the shop right now waiting for new engines.they could quote me on an engine or i would just have to keep adding oil.it is shameful that they now about this issue but will not correct it.
The contact owns a 2014 kia soul. The contact stated that the engine was in the process of being rebuilt at her expense after shutting down on the highway. The contact received a recall notice for nhtsa campaign number: 19v120000 (engine, engine and engine cooling). The vehicle was taken to cowboy kia (443 n interstate 45 s, conroe, tx 77301, (936) 494-0600) where it was confirmed that the engine needed to be replaced. The contact stated that the manufacturer's consumer affairs office had not communicated with the dealer. As a result, the vehicle had not been repaired and had been at the dealer since the end of april. The dealer provided a loaner vehicle. The contact felt that the consumer affairs office was ignoring her. The failure mileage was 70,000.
As we excited the freeway, the car started running rough at the stop light. As i pulled into the gas station the engine stopped running on its own and i heard a loud "ping". After numerous attempts to re-start the car, we had to leave it at the gas station over night. When i was trying to re-start the car i noticed the engine wasn't cranking at all, almost like it was a dead battery. In the morning the car started right up but with a horrible loud knocking sound coming from the engine. I had to drive it home which is about 3miles, i had no other options. It was explained to me it was a rod knocking. I still owe $8,247.89 and to fix it is going to be well over $5,000. The car has 109,776 miles, my husband maintained it religiously, and to have this happen so close into paying it off is devastating as this was our only car. There was no warning, no check engine light, no low oil light, no rough idlingor out of place sounds.
Vehicle in motion,driving in a parking lot at approximately 12mph when the engine stalled. Engine failed to restart after several attempts. Initial diagnosis and repair from kia dealership said internal damage to fuel pump. Less than one hour after picking vehicle up noted noise from engine during acceleration and check engine light came on. Took the car back to the dealership and dtc code indicated an issue with catalytic converter.
I received a recall for the engine issue with the 2014 kia soul.a proposed settlement of a class action lawsuit known as in re: hyundai and kia engine litigation, no. 8:17‑cv‑00838‑jls‑jde and flaherty v. Hyundai motor company, et al., no. 18‑cv‑02223 (c.d. Cal.) allege that 2011'2018 and certain 2019 kia optima, 2012'2018 and certain 2019 kia sorento, and 2011'2018 and certain 2019 kia sportage vehicles suffer from a defect that can cause engine seizure, stalling, engine failure, and engine fire, that engine seizure or stalling can be dangerous if experienced, and that some owners and lessees have been improperly denied repairs under the vehicle's warranty. Neither kmc nor kma have been found liable for any of the claims alleged in these lawsuits. The parties have instead reached a voluntary settlement in order to avoid a lengthy litigation. The individuals who owned or leased class vehicles are known as 'class members.' settlement class members may be entitled to compensation if they submit valid and timely claims that are approved pursuant to the review process described in this notice and approved by the court.even though i am receiving the recall information, i am being told my vin is not in the recall. I have already paid for the engine repair because i was initially turned down when the engine locked up during driving on a highway.
Car is going through all of its oil. Goes through approximately 1qt every 1,500 miles. When i first came across this problem the car was making a loud knocking sound, took it to the dealer and there was approx 1 quart of oil in the car. I only drove about 3,000 miles since the last full syntheticoil change. The dealership is telling me this isn't excessive and it is completely normal. I can only drive 1,500 miles until the oil is no longer showing on the dip stick. Currently still working with the dealership to prove there is a problem with these engines. I got a oil change approx 250 miles ago and have to drive 1,000 total and they will examine the car again.
Soul+ has rotten egg/exhaust smell coming into the cabin as vehicle is driven. Cannot be driven with windows all the way up. Doesn't matter if ac/heat is on or off. Periodically, smell comes and goes as it is driven. Does not matter if it is surface streets or highway driving...although it is more prevalent at 70+mph. Irritates my asthma...lungs hurt after driving for a few minutes and coughing persists accompanied by a headache. Vehicle is driven to and from work under normal conditions. It was taken in to be serviced and the tech told me to use only top tier fuels. I have used them exclusively for several weeks and the problem persists...seems even worse. Appears to be a leak in the exhaust system before the catalytic converter and/or a blocked cat. I'm afraid to drive it with the windows down. I tried to drive it three hours away to visit family a month ago and had to keep the windows down or my daughter would complain of the smell. Since this has started, there is also a musty/damp smell when the car is first started. Vehicle is going back in tomorrow morning. Vehicle has app. 7500 miles on it...so relatively new.
I just purchased a 2014 kia soul exclaim and it is in perfect condition until i started hearing knocking noise coming out of the engine. I pulled on the side of the road and called towing company to get it towed to closet kia dealership,i was told it wasn't under a recall and that the other kia soul(base) is the one under the recall. Which i have to pay around 10k to get it fixed! with a new engine. Car is well taken care of and that issue just came out from nowhere. I strongly believe that nhtsa recall campaign number 19v120000(engine) catalytic converter temperature should be applied to the 2014 kia soul plus.
My car is losing oil somewhere. Checked no leaks. Oil changed regularly and on time. Oil dip stick shows one quart low refilled. Drove car approximately 6 miles and light started flashing quickly. Parked checked oil and is once again low. No burnt oil smell but it has to be going somewhere.
I was driving on the highway going the speed limit. I turned down the radio due to hearing a shaking noise. The shaking noise began to get louder and shook my whole car. I quickly pulled over to the side and turned my car off resulting in smoke coming from the engine. I immediately got out of the car. I returned to my car the following morning to see if the car was in need of coolant or oil. The oil reservoir was full but the oil pan was empty for some reason. We filled it will oil waited a bit and tried to turn the car back on. The engine shaking only got worse. I called road side assistance to take my car to the kia dealership. Once at the dealership after doing some research there is a recall out on my car for the catalytic converter that i was made aware of previously by auto zone after doing a free diagnostic check on my car last year. While reading into the recall it states a piston rod can be thrown from the car puncturing the engine causing oil to escape from the engine. This is the exact words the service guy at kia had said happened to my car. He said since my car would not be able to be on long enough while seizing to check if the catalytic converter was the cause that he would not fix the car even though the recall specifically states what is wrong with my car and what would happen if not taken care of. Now i am in a position of having a car i owe 9k on but is only worth 400$ with no engine. With this i can get a car for almost 500$ which is not close to reasonable and i should not even consider. I take very good care of my car. It has a little of 120,000 miles on it and i am the second owner. I have always gotten oil changes and have never had issues with not keeping up with my car. I know i am not in fault for this. Recall number 19v120
While driving on the highway a load knocking sound occurred. I was able to stop within 1 mile to avoid catastrophic engine failure that would have either caused a crash or fire as many kia soul engines have caused. Even though kia is recalling 2012 to 2016 souls they told me my vin was not included as per the highway traffic safety dept. The engine was diagnosed with failed rod bearing by a kia dealership. This failure is the typical failure that should be covered under the recall due to the near miss of a possible fire.
There was a recall on the engine at one point in 2019 which i was never notified of and i have had to replace ignition coils several times since my purchase in 2017. The engine light kept coming on and it kept burning out the coil packs took it to julio jones kia in tuscaloosa alabama and they tell me the piston rings are worn and that i need a new engine but it wasn't covered under the manufactures warranty even though it had been recalled for this same particular reason and i was never notified of that recall. I believe it should be replaced by kia being there the ones that recalled it for the same issues i'm having now just a short time ago.
The contacts significant other owned a 2014 kia soul. The contact stated while he was driving at approximately 35 mph, the vehicle began to lose power. The contact stated that the check engine warning light illuminated so they pulled over the vehicle to check the engine. Upon opening the hood, it was discovered that the engine compartment was on fire. The contact attempted to extinguish the fire using 5 gallons of water and two fire extinguishers but was unable to subdue the fire. The fire department was called and extinguished the fire with their chemical hoses however the vehicle was burnt down to its framing. A fire report was pending being filed. The vehicle was destroyed. The vehicle was now considered hazardous material and was towed to an independent lot. There were no injuries reported. The manufacturer was not notified of the failure. The failure mileage was 80,000.
The contact owns a 2014 kia soul. The contact stated that while driving at 35 mph, there was a burning oil smell, noises coming from the engine, and the vehicle would not accelerate as it stalled. No warning lights illuminated. The vehicle was towed to fred anderson kia of raleigh (9209 glenwood ave, raleigh, nc 27617) where the contact was informed that the vehicle could not be diagnosed as their computer systems were down. The contact also stated he received a recall notification with nhtsa campaign number: 20v750000 (engine)and the recall could not be serviced as the kia dealers computer systems were down. The vehicle was not repaired and was still at the dealer. The contact then contacted the kia manufacturer, whom confirmed that their computer systems were down and no further assistance was offered. The failure mileage was 157,245.
Loud clanging / knocking sound from the engine. Subsequently the car stopped running- unable to start. Before the car stopped running, i was able to pull off of freeway.
Driving down the highway and engine died.
July 212019 while driving...heard a ticking/,pinging sound pulled over. Oil dry in engine. Oil change every 3.000 miles...records to prove...filled oil then engine failed on highway. Contacted kia case #13292943 . Immediately assigned case manager charles. Upon returning my calls told not covered as powertrain warranty over.short block needs replacing. Also timing chain and pump per recommendation by my mechanic because of damage to engine and possibility of chain stretching.. Kia old saybrook ct replacing block. 145,000 miles..not told where replaced short block has come from.dearlership said just "from kia" . Excellent maintainence record. Copies is all oil changes. Told no way of indication of this to happen. Labor is being charged..$1,500.00 read many issues with 2014 kia soul but not recalled and should be at no cost to consumer!
11/23/2018 1445 traveling from wilsonville or to netarts bay, or on hwy 6 westboundcatastrophic engine failure/ kia engine oil defect - engine seized at highway speeds. Safely got into tillamook to call aaa for an 85 mile tow back home to wilsonville. Had a very long wait in the rain for tow truck. We regularly changed oil and performed all scheduled maintenance of which we have complete records, very clean and no accidents. No warning to any problem before incident. After the incident we had the oil checked and changed again at valvoline instant oil change in tillamook just to see if they could help.new oil did not improve the condition.
We purchased a car from a small lot selling used cars in tempe, arizona.at 20 days and about 800 miles the car began to make a loud knocking noise as my son was driving the car into our neighborhood going about 5-10 miles per hour. He shut off the car. I checked the oil dipstick and there was zero oil in the car.i immediately called the salesperson about this issue. He said we could tow it to him to look at it and he insisted that he changed the oil in the car before we ever drove it.due to my concern that there was no oil in the car, i added 2.5 quarts.there have been no oil leaks since we purchased the car, nor were there any after i added the 2.5 quarts. We had the car towed to the dealer on a friday morning and no real work was completed.i called kia corporate and they told me they were aware of this issue where the oil would just evaporate and that it was covered under sc147. Kia corporate had me call a localkia dealership and that's when the service dept said kia corporate was wrong.i made a return call to kia corporate who corrected the first agent and told me they were wrong and that i have to pay out of pocket for this issue.the engine issue should be covered under a class action lawsuit - this is the same symptoms as other class action lawsuits at this time for other kia vehicles.
Manufacturer recall number sc200psnhtsa recall number 20v750300,000 effected vehicles. Engines blowing upi have personally been without my car for 74 days now despite constant attempts to contact the dealer.my engine blew up twice while i was driving. The first time i had to pay for the engine and now its happened again but there is a new recall addressing what happened in both engines. The new recall also states "if i have incurred any expense to remedy this issue prior to this recall notice i can be reimbursed."according to title 15 chapter 50 of the u.s. Code, in sections 2301-2312, section 15 usc 2304 subsection (a).4: (4) if the product (or a component part thereof) contains a defect or malfunction after a reasonable number of attempts by the warrantor to remedy defects or malfunctions in such product, such warrantor must permit the consumer to elect either a refund for, or replacement without charge of, such product or part (as the case may be).
The contact owns a 2014 kia soul. The contact stated that the vehicle had been burning excessive oil without warning. The contact took the vehicle to deland kia (2322 s woodland blvd, deland, fl 32720) where she was informed that the oil was severely low and needed to be replenished. The contact informed the dealer that there were no warning lights that illuminated on the vehicle; she was informed by the dealer that the oil light would only come on if the oil was completely emptied. The contact was also informed that there were no oil or gas leakage in her vehicle and that there were no issues with her vehicle. The manufacturer was also notified of the failure and they informed her that there were no recalls on the vehicle. Upon investigation, the contact linked her failure to nhtsa campaign number: 19v120000 (engine, engine and engine cooling). The vehicle had yet to be repaired. The failure mileage was approximately 100,000.
The contact owns a 2014 kia soul. The contact stated that while driving at approximately 65 mph, there was an abnormal clicking noise and dark gray smoke coming from under the hood. The contact mentioned that once the vehicle was pulled over and the hood was open the smoke extinguished independently. The vehicle was towed to an independent mechanic where they informed the contact that the vehicle was burning oil and the engine seized. The vehicle was then towed to courtesy kia of brandon (9205 e adamo dr, tampa, fl 33619) where they confirmed that the engine seized and it was not due to the catalytic converter. The vehicle was not repaired. The manufacturer was notified of the failure and confirmed that the failure was not because of the catalytic converter. The contact stated that the failure could be related to nhtsa campaign number: 19v120 (engine, engine and engine cooling). The approximate failure mileage was 103,052.
Driving 70 on interstate, sudden tapping from engine, pulled into service station no oil in vehicle, despite being well maintained and no prior issues. Had vehicle towed , auto shop said it is a vent rod connector, kia has a recall coming late january.
The engine is burning oil and the oil light will not come on. The car can have no oil and the light will not register it at all. Also the car has a problem accelerating. This is so dangerous. There are recalls on the exact thing on the other models of this car. The recalls should extend to all the 2014 kia soul vehicles due to them all doing the same thing and being unsafe. Car also wants to stall on occasion. I was driving and this happened. Plus the engine makes noise when idle.
When driving, it started to make a loud knocking noise out of no where had 2 shops confirm they have to get into the engine to see exactly what was inside. This car was well maintained. No reason the engine should have gone out. Car was 4 feet down my street when it started knocking really loudly. Was not even running for a minute.
Vehicle shut off when in driving mode no check engine lights come on and no other codes pop on when vehicle was scan. Two miss calls on the highway almost got into a bad accident
My engine seized while driving in 2016it was replaced as it was defective at 45,000 miles now 2018 the engine has basically done the same thing with 54,000 miles unable to drive had to wait 2 days for tkia to determine if i was at fualt or the engine itselffinally determined it was kia fault to be replaced again due to defect after reading other consumers reports they have had problems with their engines seizing, catching fire etc
Driving the car at 50mph on a roawday on 5-25-2020 and the car made a horrible engine noise, slowed and would not start. It was towed to kia of streetsboro who found the engine failed at 95183 miles. We changed oil constantly at 3-4000 miles and are original owners. Never had a check engine light illuminate. Only issue ever was a warranty claim on a starter that failed. Kia foundmetal in the oil pan and verified our concerns, installing a remanufactured engine. Approximately 100 miles later, the car stalled at 35 mph and died, the check engine light flashed and we had it towed to waikem kia. They diagnosed a $1500.00 catalytic converter failure indicating a high amount of carbon build up causing failure. Contacted kia who refuses to accept any cuplability for the cat failure. That's two times where a crash could have happened due to failure of the vehicle on the roadway.
As with the 1.6 on the 2014 soul, a rod blew through this 2.0 engine and killed it.the same exact issue with the 1.6, which was recalled.just driving on the highway and it started to slow quickly and very erratic, while knocking loudly.definitely a safety issue.luckily it stopped running while on an off ramp to get out of highway traffic.
While driving on the highway, the dash board started turn off and on the car began to lose power. I pulled off to the side and the lights on the dash came on and the car shut down completely.within a few minutes smoke started coming from the hood of the car followed by a small fire. I got out of the car and the fire grew and completly burned the car.
The contact owns a 2014 kia soul. The contact stated while driving approximately 30 mph, the accelerator pedal was depressed however, the vehicle failed to exceed 40 mph. The contact stated that the check engine warning light was illuminated. The vehicle was not diagnosed nor repaired. The manufacturer was informed of the failure and told the contact that the vin was not under recall. The failure mileage was approximately 125,000.
The contact owns a 2014 kia soul. The contact stated that while driving at an unknown speed, the vehicle slowed and stopped without warning. The vehicle was pulled to the side of the roadway, turned off and failed to restart. The vehicle was towed to an independent mechanic who diagnosed that the catalytic converter overheated and damaged the engine. The vehicle was towed to the warner kia located at (501 7th st, parkersburg, wv 26101). The contact was informed that the vin was not included in nhtsa campaign number: 19v120000 (engine, engine and engine cooling). The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 75,000.
January 10th, 2020 my 2014 kia soul +lost power in acceleration while the vehicle was in motion. The vehicles dash lights only had the check engine, battery and oil light on. The vehicles temperature guage stayed consistently in the middle position at 50%. I had the vehicle towed to my local mechanic. My mechanic explained that the engine had locked up. He also noted the engine had no oil and the oil pan was dry... This is impossible. I change my oil religiously every three thousand miles. How is there no oil in the vehicle when i change it regularly? the vehicle only has 117,171 miles. The vehicle was not leaking oil. My driveway, where the vehicle is parked, has no signs of oil leaking. The area where i had the vehicle come to a rolling stop after it broken down, had no signs of oil on the ground. I notice that there are similar complaints on this website that are identical to mine. Please investigate. Vehicles that are only 6 years old should not have their engines lock up.
2014 kia soul plus with 106,000 miles.regular service and maintenance provided by the local kia dealer with no previous issues and all recalls addressed.i was driving to a job location and was about 45 miles from home going 70 mph on a four lane highway.engine started clicking and shortly thereafter threw a rod.i was able to safely pull to the side of the road and call roadside assistance.i was towed the 40+ miles to the dealer with excess mileage costs.dealer has quoted engine replacement at ~$7,000 with an option to sell to the dealer at a salvage price of $350.i suspect the rod bearing issue that many other kia soul owners have suffered.
Loud clacking noise and lost of power## vin passed ## kia soul 2014 ##
My car while driving on 65 hospital curve - louisville ky- dangerous spot- the car slowed right down and a loud knocking noise came from under the hood - engine - i was forced to pull off next exit and park. I had changed my oil 5-6 weeks prior. I contacted kia customer service they said there was nothing they could do. After leaving a bad review - they offered to diagnose it - but wouldn't pay for it to be fixed - it only has just over 80k on it and i have only driven 27 k in 2-3 yrs
I was driving down the road doing about 45 miles per hour and out of nowhere my vehicle stopped in the middle of the road. I had to act fast and get off the road so i wouldn't get hit by the oncoming traffic. I had the vehicle towed and come to find out my 2.0 engine had seized. The tow truck driver from kia international roadside stated that they have been towing kia souls all month for bad engine problems. I have 65000 miles on my vehicle. My next oil change wasn't until another 1000miles. No low oil pressure light came on not even the engine light, it just shut off out of nowhere. All the oil was sucked out of the engine, on top of that i have to pay $8,000 to get a new engine. Arecall need to be put up about no warning lights on the dashboard.
My engine shakes really bad while sitting idling and i can hear a loud huming noise while driving. I can also smell gas from time to time. My oil was just changed less than three weeks ago and it is already dirty, gritty and dark.
3/10/19 vehicle showed fluttering engine light while driving on residential street (35 mph). Checked, found was 3 qts low on oil at 1 week after oil change when vehicle has shown no noticeable oil consumption previously. Maintenance records show on schedule or better since purchase. Dealer states internal engine damage @84,526 miles - symptoms match recall 19v-120, including obdii code & catalytic conv, but is denied by manufacturer until the possibility of legal action & media coverage is brought up. Is now being 'reviewed' by manufacturer, while no usual dealer assistance - most especially 'loaner' vehicle - is provided. Important: as stated in the nhtsa safety report, kia does not produce vins sequentially, thus the usual manufacturer's vin database method appears ineffective - a vin search turns up no recall for this vehicle, including previous ones it has been serviced for, a result reported by other kia owners spoken to while waiting at the dealer's service center. This may be the reason for the widespread issues with recall denial.
Bought a used 2014 kia soul in 12/2015 with 34,000 and put on 17,400 miles to date.approx. 12/27/18 heard a very slight knocking, tapping noise (had to turn the accessories off to hear it) and checked the oil level (which was fine-just had it changed). No loss of power, no smoking, and no warning lights came on. The weather was cold (winter in the northeast) so i assumed the noise was a cold engine and the noise was hardly audible as the car warmed up. It eventually got louder and louder and got faster as i accelerated (still no loss of power, etc. I stopped driving the car middle of january 2019 and parked it in my driveway.(i was afraid i would do more damage) and had it towed to a kia dealer to have them assess the noise. On 1/29/19 the dealer called me at work and told me "you need a new engine"....and also told me she spoke to service dept. And there is nothing they can do for me because it was out of warranty by 5 weeks (approx.).i've submitted all of my maintenance records to date (done by manufacturer's dates/only oil changes/ did not need any mechanical repairs). I've contacted kia headquarters approx. 16 times and no one has returned any calls. Last time i spoke to them they are in the 'waiting stage' to see what decision can be made as far as ?? repair or replacement of the engine. They would like me to pay for it. (they want to make sure it's not something i did to the car). Meanwhile my vehicle is sitting on the back lot of the dealer. Keep in mind i've only put on 17,400 miles in 3 years.......please address if you can. Thank you! (i do have all the invoices, maintenance records, but cannot scan at this time)
Code p050a came on after recall. Dealership cannot tell me what is wrong and it only comes on upon starting in cold weather. This is a common problem and kia needs to provide a solution.
Only has 104000 miles with regular documented oil change. Blown engine rod.at traffic light and when i accelerated large knocking was heard
We have concerns how gerald kia of naperville handled the recall: nhtsa recall number: 20v750 (1/25/21)/product improvement campaign (10/20/20) and at this point are very concerned about the safety of driving our car at all.we brought our car in on 2/24/21 for this important safety recall/product improvement campaign.they performed the pi2002b ecu update (sc200b logic update), inspected the engine for sc200ps bct and fuel line and oil pan inspection which all passed.we expressed the check engine light was coming on when on the highway, the proposed fix was replacing purge valve, spark plugs and air filter.i replaced the air filter and purge valve myself and had my local mechanic replaced the spark plugs and one coil on 4/10/21.also note that the car has been consuming too much oil for the past year and started to get worse during this time - sometimes losing more than a quart a week and we just monitor the oil level and add when it is getting low and were hopeful that these repairs would help the oil consumption problem as well as the check engine light coming on.after these fixes the car started having severe acceleration/loss of power issues while driving on the highway when reaching 65 mph and the check engine light would flash.and then one time the check engine light started flashing and stayed on and i brought it to my local mechanic to diagnose.he cleaned our fuel system to see if it improves our performance and while doing so confirmed that our car has a clogged catalytic converter and recommended that we bring the car back to the dealership for an oil consumption test to inquire further into our car issues and that the high oil consumption may have led to the clogged cat.before i brought the car back to the dealership i re-read the recall/safety campaign letters and realized that it appears what was happening was after the software update which updated the knock sensor detection system - the blinking check engine light was blinking and the
The vehicle is well maintained and at 69441 miles on the 2.0 liter engine, the engine seized while driving in heavy traffic on an interstate highway. I had to get out and push it to a safe area off the highway. I had it towed to a certified mechanic and the diagnosis was a seized engine. I contacted a local kia dealer and they would not cover it under any warranty. They only offered a very high estimate to replace the engine. I opted for my mechanic to install a used replacement engine from an auto recycling company. Invoice for the replacement engine is attached to this report. Since the replacement engine came out of the same year and model kia soul with slightly lower miles on it, i am concerned that the same thing will happen with the metal chip in the engine defect issue recently reported, since i drive mostly highway speeds. It is extremely dangerous to get out and have to push the car off a busy highway!
We literally bought our 17 yr old daughter a 2014 kia soul 2.0 a month ago! in less then a month from purchasingshe was driving down our major highway and the car started to make a loud ticking noise and started to shake she said the car stalled and she was able to coast to pull over the check engine light and oil light came on together ! we just had the car serviced at our local kia dealership w oil changed . She was able to get the car home . We had a certified mechanic come tow it to see what the problem was he said he had to put 3 q of oil in it just to hook up for diognostic as the oil was bone dry ! all of the readings were unstable due to blown motor ! not sure why the 1.6 liter was recalled due to engine failure but all the complaints i have read is on the 2.0. We was quoted 6200$ to fix it because the 2014 engines have been discontinued! hmmm why is that ?! we have a 9,000$ car sitting that i have a loan on paying monthly and our daughter is without a vehicle let me add she lost her job ! i have called the consumer reports and explained what happened they gave me a claim number and said someone will contact me within 3 business days . It is now going on 2 weeks ! i will be looking at all my options at this point and will be contacting our lawyer !
Engine started making noise then engine rod went through engine block while on highway traveling approx 60mph. Car stopped and coasted to side of the road while smoke poured from engine. Oil all over road and engine. Towed to dealership. Dealership says it's not related to recall #19v120. Contacted kia customer service. Case rep says it should be covered and they have to contact the district service rep in the area. Dealership refuses to help and keeps trying to sell new engine. District service rep won't give kia customer service any info.they've requested info twice with no response. I keep getting passed to voicemails with no return calls from kia customer service, i've tried email as well.
Having problems with the throttle body i first went to the dealership and the suggested that i clean it it was done twice as of today the light still comes on.the service department stated several people have been calling and complaining about this problem. In my years of owning a vehicle i have never had problems with a throttle body i figure the way this car idling goes it has a lot to do with it because it's not a stick shift but drives like one also this is a very expensive service and it's happening after the warranty which or should i be surprised but overall i think this issue should be looked at and examined to make this car more better (yes more better) when the car is staring for the first time it isles up very loud then calms down after each start afterwards it drives slower and the performance changes now it seemed so strange cause out of all the vehicles i've owned i've never had this problems plus it's not a hot rod.
As i was driving down the highway, "55 mph" speed limit was 60 mph my acceleration went out on my car and i couldn't go any faster then 20/25mph. My car started to sound like a weed eater and i never got a single light for something being wrong. As i pulled over to the side of the road my cars engine started to make a knocking sound. I had it towed to a shop close to were i live and they told me that the engine had pieces of metal flakes in it and that it was locked. They also said that it was 3.5 quarts low of oil but i just had the oil change and had about 3,500 miles left before i needed my next oil change. I'm writing on here because i called kia and they told me that my 2.0 engine didn't have a recall on it, but as i research i continue to find many people who have a 2.0 engine having the same issue of the recall on the 1.6 engines.
While driving on hwy engine failure:(bearing rod knocking,thrown rod,engine seizure)loud engine knocking caused by bearing rod knockingthen a loud sound (rod getting thrown) engine failure.thrown rod came through engine block and hit starter. The engine seized while on the hwy.
The contact owns a 2014 kia soul. When the accelerator pedal was depressed, the vehicle stalled and made an abnormal noise as if pressure were being released. The contact stated that the vehicle began to drive, but shortly after, began shaking, smoking, and making clunking noises. The contact shifted into neutral and pulled the vehicle over to a safe location. The vehicle was towed to oakes kia (2900 burlington st, north kansas city, mo 64116). The manufacturer was contacted and stated that the vehicle was not included in nhtsa campaign number: 19v120000 (engine). The vehicle was not diagnosed or repaired. The failure mileage was 73,350.
I was driving, slowing down before a turn, when there was a screechingnoise and then the engine shut off. The car has not cranked since. I have tried to jump start it but the battery is not the problem.
I was drivingmy 2014 kia soul in the freeway when the car started to shake and lacked on acceleration and dropped speed from 70 mph to 40 mph, check engine light turn on so i pulled to side of the road and got the car towed to my house. The next day i took the car to the dealership and found that it's an engine issue and need to be replace.
My car has started to fail on the highway which i need to drive on daily. The engine is sluggish and gets no power past 3000 rpms. I have gotten regular maintenance on this car and feel that a new catalytic converter is not something i should have to buy when i have only had this car for 90990 miles or so.
After multiple attempts at the shop, the kia has been burning oil.there is no smoke or leaks. A compression test was not done at the original inspection of the car, and there is no oil in the car after about 500 miles.this engine has been burning oil since 85000 miles and there is "nothing" that kia can do for our issue.thus, in line with other complaints about this issue there should be something done for the engine replacement.this is a known issue for the other engines, but the 2.0l engine is not under recall....yet.this is a very serious issue and a general consumer should not have to monitor oil consumption of an engine at 60-80k miles.there is something wrong with the engines and it could be a real concern for safety.
As i drove home i heard an unusual sound coming from my engine. The oil pressure light began to flicker on and off. Once home i checked my oil level and i had no oil showing on the dip stick. I filled the oil reservoir with the correct oil type but now the indicator light was solid and no longer flashing. Driving home a few miles after getting oil my vehicle would not accelerate and i almost lost control of steering twice. No smoke was coming from the engine but my vehicle is not safe to drive. I contacted kia customer service with concerns about the current recall on the kia soul but was told there is no recall on my particular model. Usually i am notified if my vehicle is affected by possible recalls and they are fixed right away. I was never notified about this recall and now my vehicle may have possible damage because of it. My concern is that i wasn't notified and repairs might not be covered by kia. I ran my vin number numerous times and nothing came up for a recall.i researched possible symptoms of what could cause what i experienced. I was surprised to learn that possible damage caused by the catalytic converter could be what happened to my vehicle. The following issues were loss of acceleration,loss of oil, loss of control in steering. Thankfully no engine fire though.
The oil warning light flashed on and of mostly at intersections. We took it in for service. There was coolant/water in the oil. Also, they said it had extremely low oil pressure at idle. The repair shop stated that there was a possibility the car could catch on fire and also the possibility of engine failure.
I got in my car and left work. As soon as i started to drive it was making a horrible noise.i immediately drove it to the local mechanic which is in close proximity to my work.it was diagnosed by both that shop, and a kia dealership shop as having "connecting rod knock."i was advised not to drive it because it is unsafe.it is at risk of either a sudden stall, which could cause a crash or, a rod may be thrown out the side of the block, puncturing engine oil causing a fire. In addition, the repair is essentially a new engine, which costs over 10k.i have repeatedly sought remedy via kia corporation to no avail.kia has refused to fix this dangerous car despite there being a recall on this exact issue on the 2014 kia soul but, the loophole they are sticking with is that mine has the bigger engine. I've had this car about a year and a half, driven it just over 5,000 miles, have done regular oil changes and only done small town, light driving.the car has just over 64,347 miles on it.there has been media coverage about this exact issue that states kia has many more faulty vehicles that need recall status, souls being mentioned.that article is here: https://www.wsbtv.com/news/local/kia-recalls-another-192k-cars-due-risk-engine-fire/ajxphzfahrczzjcxmmvrw3dxpy/. I respectfully request nhtsa help in requiring that kia completely fix this manufacturing defect that has left this car useless and unsafe.it would be so greatly appreciated.thank you.
Engine was burning in the inside had to return to jiffy lube every 3to4 days to cap off oil dip stick was burnt and engine cap had burned up. Kia of elmhurst sold me a car with bad rotary front and rear the brake pedal rubber fell off was driving almost had an accident foot slide off the brake look down and the rubber protector was off took it back to service and but it back on and a week later it fell off again.
The contact owns 2014 kia soul. The contact stated her daughter's boyfriend was driving approximately 70 mph with her daughter in the passengerā€™s seat, when they noticed smoke in the rearview mirror. The driver checked around to see if the smoke was coming from another vehicle and determined that the smoke was coming the vehicle he was driving. There were no warning lights illuminated. The contact stated that the driver pulled over to the side of the road and exited the vehicle and noticed fire coming from under the hood of the vehicle. The contact stated that the fire was extinguished with the assistance of the fire department. The contact stated that prior to the failure, the vehicle had been taken to the local dealer and repaired under an unknown recall. After retrieving the vehicle, the contact stated occasionally the low oil level warning light would illuminate. There were no injuries sustained. The contact did not know whether a police report was filed. The vehicle was towed to a tow lot, then it was towed to the dealer per the manufacturer's instructions. The nearest dealer declined to offer the any repairs or service on the vehicle since the vehicle was severely burned. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 105,000.
I own a 2014 kia soul + model. Today while i was driving around 35 mph down a local city street, i started to lose power in traffic. I thought i had some bad gas or something. About a minute or two later, the oil light illuminated. I got a little nervous while driving, so i threw on my hazard lights. I was about a 1/4 mile from the nearest service station (the closest place to evaluate the situation). I proceeded cautiously, driving around 15 mph, to the service station when i started to hear a tapping sound. I became overly concerned then. I made it to the service station, popped the hood, and checked the dip stick. The oil appeared to be at the proper level. Just to be on the safe side, i purchased a quart of oil and poured half of the quart into the car. I got back into the car and started it up. It was still tapping. I was located about a mile and a half from kia atlanta south. So i decided to try to drive to the dealership. Upon pulling out of the service station's parking lot, my car stalled then shut down. The battery light and other service lights popped on. I coasted you the side of the road and called roadside assistant. My kia soul has approximately 75,553 miles on it. I get my oil changed regularly. I was confused as to why my car was malfunctioning like this. There no signs of smoke or anything. My car just stopped. I had to wait 2.5 hours on a tow truck. The guy towed my car to kia atlanta south in jonesboro, georgia. The service department was closed. I have to wait until in the morning to find out what's going on. While waiting for the towed, i discovered that there were many cases similar to my current situation. It's strange that there are many others feeling my pain. Now, i'm awaiting on the dealership's verdict.
While driving on a state highway at 70 mph on cruise control, i was coming up an incline when my car suddenly started to decelerate. I tried to increase my speed by applying the acceleration pedal. The rpms increased without an increase in acceleration. I immediately put my hazards on as i was on a major highway with cars flying by me and attempted to get to the side of the road. My car would barely go 20-30 mph and my car started to "rumble" or "shake" as if i was severely out of alignment. My engine and oil light also came on at the same time as the deceleration. The engine light continually flashed. When i checked the oil, it was almost empty and my husband had just changed the oil less than 30 days ago. We have also been having to increase how many times we're having to add oil because i'm burning through it very quickly and i only drive back and forth to work. When i'd broken down, i was nowhere near a town or city and i had my 3 children in the car. I was scared and nervous trying to drive on a major highway only able to go 25 mph with my car shaking. Once i was able to get a tow, my battery died. The tow truck driver jumped the battery and turned the car on and my exhaust started billowing smoke out. My car won't drive now to get to a mechanic and im too scared to drive it. Ive already had 2 recalls on this car and i'd gone to kia before those recalls for those issues. I had to wait for the recalls for kia to fix it. This car just needs to be completely taken off the roads! between the lights shutting off and the electrical fire in my engine (which was another recall!) i will never purchase another kia! i do not feel safe owning one ever again!
Recently filed a complaint regarding my 2014 kia soul engine failure, my engine is a 2.0 it makes no sense that a 1.6 liter engine is being recalled
Driving down the highway and vehicle engine started to lose power and make a loud noise. Was able to pull over before it stopped. Had it towed to a shop and the mechanic said engine failure with metal shavings in the oil. Oil had been changed approximately 6 weeks prior to failure.
The 2014 soul has less than 100k miles on it, but when my daughter traveled home, thanksgiving 2020, right as she pulled into our parking spot, both the check engine light and oil light came on.she had just had the software update to move the car into limp home mode if there was engine problems, and sure enough, when she went to drive the car the next morning, the car was in limp home mode.took it to the nearest kia dealership where they indicated that there was knocking noises coming from the engine with a code p1326 and that the engine long block needed to be replaced.it is completely undriveable.i have been waiting to find out if her engine is one that is being recalled by kia but if it is not it should be.
Been getting regular oil changes on track. And on time. Last 2 oil changes i been noticing oil levels dropping low after 1000 to 1500 miles driven. No leaks no burning smell. Engine would be burning the oil. Twice kia never noticed anything wrong. Now driving down highway engine light came on. Heard klacking aound and slowed down. Car lost acceleration for 5 minutes. After pulling out the highway it started sputtering acting like it was going to stall out like it had low oil.again it was low. Added oil. This was after 800 miles driving. Still no leaks. Towed it to kia garden grove california. They said i needed new engine. Oil filter had metal shavings said it sould be already in engine. Quoted me 12k.car is 2014 and has 115k miles. It's worth 6k. Looking at everyone's else co plained you can clearly see an oil engine problem that might produce fires or engine breaking. Possible lubrication issue around 75k miles and on. There should be a recall on the engine
We change our oil regularly with the same shop for years. We noticed the oil light started appearing faster than usual and well under the 3000 mile sticker. We had to change the oil 3 times in one month. The second time we asked them to check for leaks or filter. They said there was no leak and filter was clean. We took ut to an auto shop and was told it was the engine. Specifically the piston and he recommended a while new engine. Was completely shocked. We just had the car inspected last month with no problems. Please help if possible. We have an appointment with the dealership tomorrow and bought vehicle 3 and a half years ago. We are worried they won't fix it. It only has 92225 miles on it.
Car displays a check engine light. The check engine light reports an issue with the catalytic converter. Car has began to shut off randomly when coming to or at a stop (for example: at a red light).
Recall sc200 engine compartment fire safety hazard. While driving after i got off the interstate and got off on my exit, i heard a knocking noise in engine, then oil light and engine light came on, i get my oil changed on the regular, smelled really hot had to turn off the car it scared me because it also started to deaccelerate would not go over like 30 40 mph. The noise was terrible i was so scared the engine was going to explode i had to have it towed. Now after the kia consumer told me multiple times they approved the engine replacement the dealership had some issue due to an ecu ksds update that i was not notified of and it was never preformed. So she apologized by telling me the information that was previously provided mutiple times was incorrect and i would need to pay out of pocket. I read over the sc200 engine inspection test recall letter. It actually states they will preform the ksds ecu software update in addition to this recall. Not the other way around. Sent another escalation because this is not fault of my own the car is broke down and also not my fault they gave me the wrong information (so they say.) regardless they should replace it because they already told me it was approved to be fixed and for a rental. I have still not gotten any thing. I am completely
I have had to replace my catalytic converter twice within the last year due to engine failure which is causing the catalytic converter to become clogged. The second time this happened, i was driving on the freeway and my vehicle began to lose power on an uphill portion of a bridge. The vehicle then stalled, forcing me to pull over on a narrow shoulder. After being towed to safety by the chp, i had the vehicle towed to my mechanic who informed me that the engine is burning huge amounts of oil which in turn is causing the catalytic converter to become clogged. My mechanic informed me that i would need to replace the engine to solve the underlying problem, as there is clearly engine damage causing the exhaust to contain large amounts of soot and unburned oil. I have maintained this vehicle fastidiously, and the vehicle has just under 150,000 miles on the odometer.
Have burnt 5 quarts of oil in the last 30 days during normal use. Oil light has never come on to indicate low oil
I had my oil changed last month and noticed an odd smell around that time i didnt think much of it at the time because there was no noise or obvious leaks to weeks later my oil light started flashing sometimes and i checked the oil level... It was a quart low so i topped it off and went back to normal fastfoward to this month its emptied out twice i took it to a shop and they found the cat had overheated and caused an oil leak and there is now an awful ticking noise coming from the engine the dealership said this is a known issue on the model with the 1.6 liter engine and a recall was issued but this recall doesnt cover the 2.0 liter even though it is the exact same issue i have done some research and found several other customers who had this same issue on their 2.0 liter models and had to buy new engines this is horrible and i as a consumer feel a full engine failure on a well maintained car that isn't even 5 years old should be covered by the same recall.kia needs to expand this recall
My particular model of kia soul is not recalled under nhtsa campaign number 19v120000, however, i have had the catalytic converter replaced two times already and will most likely have to have it replaced a third time due the converter "internally melting." it's my understanding that model with the 1.6l engine has been recalled but the model with the 2.0l engine has not. The catalytic converters are failing just outside the warranty of 12k miles around the 15k mile mark each time. Every time the converter starts to fail, i'm not able to get enough power out of the engine to accelerate properly and have almost been in several accidents because of this. I've seen multiple other owners complain on forums about the same failure. I'm sure we would all like to see the additional vehicle models added to the recall.
The engine died with no warning on the highway. Had to be towed to mechanic, where they found there was no oil in the engine, but no oil leak. Must now replace entire engine or buy a new car. Car has had regular oil changes (died on a thursday, next oil change had been scheduled for saturday) and an extra quart of oil was added 2 weeks prior to engine failure due to low oil levels (we chalked this up to extra driving for vacation). Mechanic found no leak at previous oil changes. As stated by other owners with this problem, it seems like something in the engine is malfunctioning causing oil to burn off and the engine to overheat and die. The car was very hot/burn smelling when i got it off the road, to the point where i was afraid to sit in it for fear of explosion. My mechanic agrees this is a kia malfunction and has agreed to keep my engine in storage for further claim investigation. As kia has a history or catching fire, i believe this issue is worthy of an investigation and recall. Please help!
While our daughter-in-law was driving our 2014 kia soul on the highway it shut down she coasted off an exit ramp, car would not restart. Mechanic checking it said engine is bad,oil was changed @ 5 weeks ago and level was good. No warning signs.
The contact owns a 2014 kia soul. The contact stated that the engine failed. The contact stated that the engine was consuming oil prematurely which caused the engine to stall without warning. The vehicle was taken to crowley kia (223 broad street, bristol, ct 06010, (860) 589-4444) to be diagnosed. The mechanic was unable to locate the engine oil leak. The contact stated that the starter was replaced however, the repair did not fix the failure. The vehicle continued to consume oil prematurely and stall. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 90,000.
I was approximately driving 65 mph when suddenly the motor developed a ticking noise. Then suddenly turned into a knocking/clattering noise. My oil light illuminated as well as my engine light. I then proceeded down the high way to the next exit to pull off and check my oil. Before i made it to my exit. The motor had loss of power. When i'd try to accelerate, it would bog down. Right as i was about to take a turn onto my exit the motor stopped and died so i coasted as far as a could and had to push it out of the road. When i examined my oil it was metallic. My vehicle only has 80,000 miles on it. With about 1500 miles on my oil change.(5-20w full synthetic).
Check inline light is on and it keeps reading catholic converter and it won't go off i switched my gas from 87 to 93 and did a fuel treatment and at times it won't go over 35 miles per hour and the check engine light keeps flashing and my gas runs out fast i've gotten a tune up done and a oil change
Car loses power while in the middle of driving. I have almost been in multiple accidents. Also the vehicle is burning oil and the engine makes noises. I have the 2.0l engine and my vehicle is doing the exact same thing that the 1.6l engine is doing and that is being recalled for these issues. This vehicle is not safe to drive and this is a problem with all 2014 kia souls regardless of the 1.6 or 2.0 engine.
Since first oil change done with delray florida kia i complauof kicking sounds in engine loss of power oil burning smells occasionally. I was told each time they put on computer n nothing wrong. I bought new at 11/2014 now oil lights engine lights flashing on irrationally car consuming oil no leaks just eating iol now 2-3 qts in 2 months knocking getting louder but quiets some after oil change but loss of power and knocking persists. Oil is scary how much it's consumes i have been complains of this issue for first oil change. Was told by dealer no need to change oil more than 2x per year but i still do regularly 3-4,000 or 3 months. I feel damage has been done to car and i am seeking new engine replacement. Dealers never did identify issue said no codes going off. But i noticed it from beginning. Once this year oil was changed i took to get oil done and they said oil was almost empty. I never got oil light. Then nor engine light. The engine light when on the day i took in for oil change. They said the engine could have ceased. I strongly feel i have kept up w maintenance but i feel i got a bad car from the start only to be dismissed each time i complained to dealer. Also there seems to be an electrical issue blows light bulbs constantly and had motor in window replace w stater under warrantymost driving is local but many hwy
The contact owns a 2014 kia soul. While driving approximately 40 mph, the vehicle stalled without warning. Also, the power steering and brakes lost power. The contact was unable to restart the vehicle. The vehicle was towed to stevenson kia of jacksonville (located at 500 w fairway rd, jacksonville, nc 28546,(910) 938-0555) where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified. The approximate failure mileage was 60,000.
Car wasn't getting power to go up hills or accelerate on highway, and burning through oil.took it to kia dealer ship and was told catalyst converter needs to be replaced.there seems to be a lot of the same model cars having the same exact problems as me.
Car randomly start vibrating, misfiring, and it would not increase in speed.it would be difficult to turn on from a cold start.the the engine failed, sent it out to the dealer to work on it under warranty, and we've had an open case since.then recently my son was driving the car while in motion on its own the engine shut down while driving, making is highly unsafe to drive.
While driving a 2014 kia soul on the freeway, the engine started to make a sudden and loud popping sound. When exiting the freeway, the vehicle locked up and stalled. It would not start back up. I purchased the vehicle from kia with 27k miles on it. It only has 76k miles on it now. I had it towed to the local kia dealer who diagnosed it as a spun bearing or engine failure. No obvious signs of damage and no leaks. No check engine lights or any other issues prior to engine failure and the oil was just changed within the last month. No stored engine codes or faults.
The contact owns a 2014 kia soul. The contact stated that while stopped at a traffic light and attempting to drive off there was a knocking sound coming from under the hood of the vehicle. There was no warning light illuminated. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The manufacturer was made aware of the failure. The contact was informed that the vin was not under recall. The failure mileage was approximately 104,000.
The contact owns a 2014 kia soul. While driving various speeds, the vehicle stalled and the check oil warning indicator illuminated. The vehicle was towed to an independent mechanic who informed the contact of nhtsa campaign number: 19v120000 (engine and engine cooling). Kearny mesa chrysler dodge jeep ram (8010 balboa ave, san diego, ca 92111) was notified and unable to assist. The manufacturer was notified, but not able to assist. The failure mileage was 104,000.
The engine blew, leaking oil. Apparently a lifter was making a tapping noise, we were told the engine was unrepairable.
The oil from the engine has been disappearing ever since the car got over 100k miles. It is currently at 116k and has zero oil but there is no leak and it doesn't smell like it is burning. The dealership says it is not covered under the recall and it will cost thousands to repair. This is exactly what is described in the recall notification i got last year though but the dealership said my particular engine is not covered under this recall even though it's the 1.6l specifically stated in the recall announcement.
I was approaching a traffic light and the light was green and traffic in front of me was moving. I must have take my eyes off the car in front of me and the green light for just a few seconds and when i looked ahead the car in front of me had stopped at the turning light and i ran into the back of it. Never even had a chance to hit the brakes. My car had a lot of damage to the front half but the airbag never deployed.
Losing oil and having a knocking noise coming from engine. Kia motors had us take a vehicle oil consumption test that revealed loss of 1/2 quart every 500 miles. They also had us take a compression test, and three separate trips to the dealer for video analysis. After six weeks they finally declared the car under warranty. They ordered a short block engine and sent the 'head of the engine out to be retooled by a local shop. After over three weeks we got the car back. In a time period of one week the car had a series of events. The engine shut off in traffic on my way to work, it also had a period were when starting the car, it shook like crazy, but started. The top cover i found out later that it shook off its pegs and was resting loose on the top of the engine and was losing oil. I had to add 1/2 quart. The diagnostic on my partner's wi-fi in the car had a diagnostic error stating the cam-shaft was having problems. At first i thought a new engine was just breaking in, but the final straw was a large pool of automotive fluid on the garage floor. The dealership has taken the car back to work on it further. Both the mechanic who put the engine back together and the service manager whom i initially talked to are now gone. I started this process on 06/10/20, picked up a repaired car on 09/29/20, and returned it in a week. As i write this comment it is now 10/17/20 and do not know what is going to happen and if there is any more damage to the engine with all that has occurred after the warranty repairs. The car is in my partner's name of patricia a holcomb.
While driving the engine made a knocking sound and then seized. Towed to the shop. Mechanic reported catastrophic engine failure.
On september 24, 2020, i was driving on the freeway going home when my kia soul started making a loud noise coming from the engine no lights came on and no warning.the vehicle lost power and i had pull on the shoulder of the freeway and had to towed it home.the next day, i towed it to kia car pros it's been there since.after two weeks, i was advised that it has a blown engine.these vehicles have a recall that cause the engine to blow up.i have requested for a diagnostic report as of today they have not provided me with one.your assistance to this urgent matter is greatly appreciated.michael naranjo
The contact owns a 2014 kia soul. While driving approximately 55 mph, flames were present under the hood of the vehicle. After stopping the vehicle, the fire department was called to the scene and extinguished the flames. The cause of the failure was not determined. A fire report and a police report were filed. The manufacturer was notified of the failure. The local dealer was not notified of the failure. The failure mileage was 85,000.
Vehicle stopped running without any warning, kia diagnosed it as engine failure requiring new engine and would not consider any portion of the repair cost as its obligation even though it would be warrantied to a first owner well beyond the approximately 74,000 miles it has.ultimately, gave a few hundred dollars towards a trade.i have attached the disputed case information.
The contact owns a 2014 kia soul. The contact stated while driving 60 mph, when she heard an abnormal noise and the vehicle began to stall. The contact stated no warning light was illuminated. The contact was able to drive to her residence. The contact stated while inspecting under the hood, she stated there was no oil on the dipstick. The vehicle was taken to the local dealer university kia of durham (5105 durham-chapel hill blvd, durham, nc 27707, (919) 842-5103) where it was diagnosed with needing the engine to be replaced. The vehicle had not been repaired as of yet. Upon investigation, the contact associated the failure with nhtsa campaign number: 20v750000 (engine) however, the vin was not included. The manufacturer had been informed of the failure. The failure mileage was 124,496.
This is an update to what i previously reported. There is currently only a recall for the base model of the kia soul but this is affecting the + and ! models of this vehicle as well and 19v120000 recall definitely needs to be extended to cover all engines in all models of this vehicle, the 2.0l gdi. As previously mentioned in my prior complaint, my vehicle was well maintained and while driving my car made a loud noise and lost power and began to slow down. No warning lights displayed on my vehicle. It was discovered that the rod had pierced through the engine block causing the oil to leak. This is urgent that this recall is extended to the 2.0l engine.
The contact owns a 2014 kia soul. The contact stated the check engine warning light remained illuminated. The contact inspected the vehicle and found that the engine was consuming oil prematurely. The contact also found that the catalytic converter was overheating due to the premature oil consumption. The vehicle was taken to an independent mechanic to be diagnosed. The mechanic retrieved failure code: p0420 catalyst system efficiency below threshold. The manufacture was contacted and informed of the failure. The contact was informed that the vehicle was not included in nhtsa campaign number: 19v120000 (engine, engine and engine cooling). The vehicle was not repaired. The approximate failure mileage was 106,000.
Noticed after getting an oil change not even a month later the car was low on oil. Complained to kia dealership that they didn't fill my oil up when i got an oil change. Brought it back in for a top off and it did the same thing again. Monitored the oil consumption for 2-3 months coming to the conclusion that it was burning 2quarts every 2 weeks. I have documentation where i have gotten the oil topped off every other week.
Driving on the highway and the engine just stopped. All lights went on and the car stalled. I had to pull to the shoulder. I was told there is a hole in the engine block and its 6000 to fix!!! i couldve died!!!
Our kia soul has 65000 miles on it and the oil has been changed regularly, did an oil change last week and was missing 3 quarts of oil and found metal shavings in the oil pan. The engine light is on and engine knocking. Took to kia and said there is a gdi failure and needs a motor and they will not replace under warranty. Car has bee very well cared for an not abused.symptoms match related problems on kias sould with 1.6 liter.
Coming up to a stoplight the motor died and tried to restart it, but the starter would only click. Had the car towed to my home and called my mechanic. He told me to check if to see if i could turn the motor over by hand and it would not turn. Removed the oil pan and found a spun bearing on the #3 connecting rod. So far i have spent $1200 in parts to repair it as it is not covered by the factory warranty as i am the 2nd owner.
While waiting at a light on a hill my engine shut off without any warning. I was able to restart it. Two days later while driving on a busy intersection my engine shut down again without warning. When i restarted it, it accelerated really fast. I am now afraid to drive it. It only has 52,000.miles on it and the maintenance is up-to-date on it.
Engine failed during regular daily driving. Spun rod bearing was the diagnosis. Engine was less than 1 quart low, not enough to cause engine seizure
Thursday i had a check engine light come on and called kia service and they said as long as engine light is not flashing i will be ok to drive it so they scheduled my appt. For the following monday. Saturday i was driving 45mph on a busy road and my car starting making ticking noise & lost power and steering.i smelled a chemical smell similar to gasoline. I had my oil changed every 3000 miles for the life of this car.connecting rod cap to piston rod came out of my engine. My kia is @ dealership waiting for consumer affairs process.dist.mgr has already declined repair.now waiting for escalation dept to contact me.its now been 19 days.my kia is a 2014 with the 2.0 engine.my son has a photo of the cap sticking out of the engine.(i will try to upload once i get it.)why does the recall for the engine not pertain to all engines when the same problems are happening?and why has kia not sent everyone letters notifying of the recall especially when a crash or engine fire is possible?is this safe and acceptable when human life is at risk?or do we wait for the first person to die?
11-6-18 - while in motion, mid turn, my car shut down completely.all the lights came on in the dash, and then when car shut down, battery died as well and window was stuck down.i am so thankful i was not on the interstate going 70 miles an hour.i could have been killed.dealership has said motor is locked up and cannot even be manually started & that i need a whole new engine.
Engine blew we took itto avon, in kia dealer. They checked it out and said it was a blown engine. The shop manager also informed us that this year had inferior parts put in it. Than they told us it was not covered under any recall and that our warranty had expired. We had call kia corp and they had given us a case number than they turned around and said they would not cover it either. The vehicle was on a highway when this happen heard a lot of metal on metal and knockingsound. Had the vehicle towed from that point.
Driving my 2014 kia soul on july 4th on the highway at 75 miles per hour, engine revved up to 5 rpm's for no apparent reason, and engine light came on.went back down to proper rpm's after about 10 seconds, then about 15 seconds later revved up to 7 rpm's, battery light came on and car stalled in the middle of the highway.called kia corporate on july 8th, they created a case for me, i had a contact there that was working my case, and they had it towed it to midwest kia in wichita, ks., because there was an active recall on the car. They had it for 2 weeks, refused to fix it because they couldn't get the car to start to throw the code for the recall, but they repeatedly told me they would do nothing to get it to throw the codebecause they might pay to fix something they shouldn't.a man at corporate told me on july 22nd that they were not going to honor the recall nor the warranty that is still on my car, and i had my car towed back to my house.when i got it back, i looked under the hood and the service center had torn my engine apart and left it in pieces under my hood, where it sits now awaiting permission on what i can do so i do not ruin any chances i have of them fixing what they should anyway.
Check engine light keeps coming on code is po50a cold start idle air control system performance this had been going on sense oct
The contact owns a 2014 kia soul. The contact received a recall notice for nhtsa campaign number: 19v120000 (engine and engine cooling). The contact stated that the check engine indicator illuminated and the vehicle shook while on a trip to work. The vehicle was towed to youngblood kia (3525 s campbell ave, springfield, mo 65807, (417) 882-3838) where the contact was informed that since the vehicle was not maintained well and no error codes were found, they would not cover the recall repair. The dealer was contacted again and stated that the spark plugs failed and the repair was not covered under the recall. The contact retrieved paperwork who then stated that the battery was dead. The battery was recharged; however, the catalytic converter was damaged. The vehicle was still at the dealer and had not been repaired. The manufacturer was called and provided a case number. The manufacturer stated that they would speak with the dealer and refer the case to a higher up official. The contact was informed that since the warranty expired under the original owner and no error codes were found, they would not cover the recall repairs. The failure mileage was 108,037.
The contact owns a 2014 kia soul. While driving approximately 50 mph, the contact heard a knocking sound coming from the front end of the vehicle. There were no warning indicators illuminated. The vehicle was pulled over to the side of the road and later towed to crown kia (903-581-7688, located at 4818 troup hwy, tyler, tx 75703) where it was diagnosed that the engine needed to be replaced. The manufacturer was not made aware of the failure. The vehicle was repaired. The failure mileage was approximately 124,000.
I went to accelerate after a stop and the car started to go when all of the sudden there was a total loss of power and the entire car shut down. There was no indication that anything was wrong.there were no indication warning lights to indicate a problem. Only when the car stalled did they all flash. I pulled to the shoulder and restarted the car. It made a horrible clattering noise and had very little power. I utilized the manual shifting feature and that helped reduce the noise, but it would get louder as the engine rpms increased. The dealership said there was no oil in the motor, yet it was checked prior to driving and there was oil on the dip stick. The car has about 107,000 miles and needs a total engine replacement. Only after the incident occurred did we see this is a known problem with this make and model of car.
My daughter was driving her 2014 kia soul 2.0 gdi home from work this afternoon when she said without warning the engine hesitated then started knocking, she made it home but at great risk to her safety. I checked the oil and it did not show on the stick.i had to add 3.5 qts. Engine continues to knock very loudly and has no power. Oil was changed only two months ago.there are no visible leaks and there is every indication that the engine has burned the oil. After doing some research i see that there has been numerous recalls for kia engines because of engine failure and oil buring. I don't understand why this particular engine has not been recalled? how many complaints does it take? now she has a undrivable car that is also not paid for. Warranty has also expired.
The contact owns a 2014 kia soul. The contact stated while driving 55 mph, the vehicle stalled with the check engine warning light illuminated. The contact was unable to restart the vehicle. The vehicle was towed to the residence. The contact related the failure to nhtsa campaign number: 19v120000 (engine, engine and engine cooling). The vehicle was taken to butler kia (4950 crater lake ave, medford, or 97504) where it was diagnosed with the catalytic converter needing to be replaced. The vehicle was not repaired. The manufacturer was contacted and informed of the failure. The contact was informed that he would receive a callback within 3-4 days. The failure mileage was approximately 123,000. The vin was unavailable.
The contact owns a 2014 kia soul. While driving 75 mph, the vehicle's skid light illuminated and the vehicle stalled without warning immediately afterwards. The vehicle was towed to a dealer to be repaired, but the dealer could not find any failures. The manufacturer was made aware of the issue. The failure mileage was 102,000.
Vehicle stall on the highway, it was later determined that the engine blew a piston . This all happened on this vehicle at 21,000 miles. Leaving my young daughter stranded on the highway alone at night . After further investigation found out there has been recalls on this make and model for catalytic converters overheating and causing piston problems in the engine . After reading many complaints online for the very same reason more models of kia should be recalled
So at 106000 miles engine blow up. Come to find out this engine is the same engine being recalled on other kia models for same thing. Kia would not help me with the repair. This engine needs to be recalled also. It blows because the hold for the pistons where cut wrong. I was told this by the kia dealer that fixed my car
While driving at speed limit, 75mph, the car starting losing power and started to shake, then it sped up again and leveled out.once i reached the nearest gas station, in park, it was shaking and rattling.i was able to get the car to my mechanic and upon his inspection, found a hole in the piston.i contacted the local kia dealership and was told they could replace the engine for $9000.00.i had informed that there may be a recall, so i asked the dealership and was told no.they did not ask for a vin or anything.
The contact owns a 2014 kia soul. The contact stated that while driving approximately 40 mph, stopped at a red light, attempted to brake, but the brake pedal traveled all the way to the floor. The contact stopped at a parking lot, engaged in park, turned off the vehicle, walked away from it . The vehicle engulfed in a fire,flames started to emerge from the under the hood. The police was present and the fire department extinguished the fire. The vehicle was categorized by the insurance company as destroyed. The vehicle was towed to the insurance lot. The vehicle was not repaired. The manufacturer was not notified of the failure. The contact also statedreceiving a recall for nhtsa number: 19v120000 ( engine and engine cooling ) , but an appointment was not scheduled to have the vehicle diagnosed. The dealer lehighton kia, 1502 blakeslee blvd, leighton, pa 18235, wasan hour and a half away from the residence.te approximate failure mileage was 65,000.bp
2014 kia soul. Consumer writes in regards to engine failure. *ldthe consumer stated the catalytic converter was replaced. After that, the vehicle began losing power and felt as if it was misfiring upon acceleration. The dealer advised the catalytic conveter needed to e replaced as well as the spark plugs. The spark plugs were replaced but, the converter was not. Eventually, the engine failed. The engine was replaced. The consumer referenced recall 19v12000 and stated 2014 model year vehicles should be apart of the recall. The consumer requested to be reimbursed for the repair.
I bought the car may 28, 2019.in august, the oil light came on so i got an oil change; the first of many.by january 2020, i had changed the oil 5 times, and suddenly the car began to drastically slow acceleration.it would rev up when trying to accelerate and was slow to shift gears.it took a lot of effort just to get it up to a normal speed and if going up a hill, it would decelerate.i took it to a kia dealership and was told there was a crack in the valve cover gasket, and the coils and spark plugs were damaged due to excessive oil spattering.they first tried to say it was because i did not keep the oil changed, but i was able to show them just how often i had changed it.they told me that should have been a red flag that the engine was bad, but i didn't know that and thought i was doing the right thing by keeping the oil changed.they replaced the valve cover gasket, all coils and spark plugs but the car made no improvement.after i took it back again, i was then told the engine was failing and needed to be replaced because it was full of sludge.i am afraid to drive it for fear of it catching fire, and that is a serious safety concern.
The contact owned a 2014 kia soul. While driving 45 mph, the contact heard an abnormal noise under the hood of the vehicle. The contact pulled the vehicle over, lifted the hood, and noticed flames. The contact extinguished the fire. A police report was filed. The vehicle was totaled and towed to the contact's insurance company. The dealer and manufacturer were not made aware of the failure. The vehicle was not diagnosed or repaired. The failure mileage was 45,000.
On january 20, 2020 i was driving at about 50 mph on el mirage rd when suddenly the car lost power. I noticed the speed drop and tried pressing the gas to gain power and speed again then i heard a loud pop. I looked in my rearview mirror and there were huge flames and oil splattered on the back window. I quickly got out of my car and the flames in the back were still there but dying down and there was something on fire under the car. I had to use a bottle of juice to put out the fire underneath the car. If i didn't have that juice i'm almost positive the whole car would have caught on fire. I started doing research and saw that kia soul 2014 had a recall because of the catalytic converter overheating causing the piston rods to break and puncture the engine block causing an oil leak onto the hot exhaust system which causes a fire. The recall number is sc155. This recall supersedes campaigns 14v-332 and 15v-736. I had taken my kia soul to get a new catalytic converter based off the first recall in november. They must have put another faulty catalytic converter in because this should not have happened. I got the car towed to the rally kia dealership in palmdale, california and it is currently still there. They took 2 days to give me a response on if the car would get fixed with the recall again. They said multiple mechanics had to check it out to see what happened. They said it happened because i didn't put oil in the car which cause a piston rod to break and puncture the engine block, causing an oil leak which cause the fire. They are trying to blame it on me and charge me $6,000 to fix the car. The car caught on fire. I had just put oil in it the night before hence the oil splatter on the back windshield. And the way they described the piston rod breaking and the oil leak is exactly how it is described in the recall. They should be fixing my car with the recall.
On april 13, 2021 kia completed the recall for catalytic converter and and computer system recall/update. On april 13, 2021 i was traveling out of town when there was a rotten smell coming from the car. Then under the driver's seat started to feel warm, like it was heating up. The car then violently jerked and the rpm dropped suddenly and the car started shaking and sputtering and smoking from the exhaust, the check engine light began flashing as well. I got off on highway 151 in metter georgia and pulled over to a local gas station. I turned the car off and tried to call for help but didn't have a phone signal in the area. I had the car looked at by a local mechanic and was told that the catalytic converter failed causing the engine coil 3 to misfire because more than likely the part was faulty. The spark plugs were wet because the oil and fuel mix from what was described to me as blowback from the catalytic converter clogging the engine. The car doesn't go past 2000 rpms and it has little to no acceleration. Once kia got the car they're saying it could take almost 30 days to diagnose the car on their end. They're also saying that they possibly won't cover the engine work because the recall only covers the catalytic converter. I dispute that because the catalytic converter is the cause of the engine damage.
On 09/23/2018, while driving 70 on the highway about 1 month after my tune up, my car started making this horrible noise and the engine and oil lights started flashing and the car started jerking and rattling really hard. I pulled over and discovered that the engine blew a spark wire (i have a video). I drove to the nearest advance auto parts and a mechanic of 30 years said he never seen nothing like it. The next day i took it back to castrol (who completed my tune up) and they changed all spark plugs and wires stating that they never seen that happen before and there were no leaks and no indication as to why that happened. On 12/172018, the car started jerking and rattling again while going about 45-50 on a main road and once i parked, it completely shut off. I had it towed to ed voyle kia and was told that there was a recall on my engine so it will be replaced. They put me in a rental and two months later i was told that yes, there is a recall, however, my vin # hasn't come up yet so i can pay out of pocket and be reimbursed once my vin# come up. They took the rental back and i'm now without transportation. I can't get to work and i still owe about 10k on my car. No one is helping me at kia and i've been given the run around. I literally was provided a po box to send my complaint to. I've spoken to several people yet no one seem to care
The contact owns a 2014 kia soul. The contact stated that while driving at unknown speeds, the check engine and oil warning lights were illuminated. Additionally, the contact stated that there was an abnormal fuel odor detected. The contact received notification of nhtsa campaign number: 17v608000 (steering) and 20v750000 (engine). The vehicle was towed to trophy kia downtown los angeles (1945 s figueroa st, los angeles, ca 90007, (213) 342-0802). The vehicle was not diagnosed nor repaired. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and informed the contact that the system was down. The failure mileage was 93,000.
I was traveling back home from dandridge, tn in july 2019. As i was going down the interstate at 70mph, the engine made a very loud noise and the vehicle began to shake. I promptly pulled over to the shoulder and shut off the vehicle. The vehicle was then towed to rusty wallace kia of knoxville. They had the car for three months before i received a phone call in september 2019. I was on my way to florida with a friend, and rusty wallace kia informed me that the engine had ā€œthrew a rodā€¯ and cut the oil lines. The recall is related to this exact issue. Rusty wallace kia then replaced the engine without my written permission. They called to inform me of this about a month later. I did receive mail from kia consumer affairs alerting me of the recall a few months later. I have since contacted consumer affairs and they let me know they would be contacting rusty wallace kia of knoxville to discuss getting the repair payed for so i can get my car back. I received an email just today (several months later) from the service manager, allison richardā€™s, saying that i am responsible for the cost of the repairs. The recall paperwork in the mail states the engine will be replaced and the kds software updated. As of today, rusty wallace kia of knoxville is refusing to release my car back to me (which is paid in full and i have the title in hand), and allison also stated that consumer affairs said they wouldnā€™t help. I am needing my car back as soon as possible, and any help is appreciated. Thank you.
The contact owns a 2014 kia soul. The contact stated that while stopped at a stop sign, the vehicle stalled without warning. The contact was unable to restart the vehicle. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that there was a hole in the engine block. The contact reached out to the third-party warranty company and was informed that the vehicle was over 100,000 miles and no longer covered under warranty. The vehicle was not repaired. Allentown kia (2350 lehigh st, allentown, pa 18103 610-228-2727) and the manufacturer was notified of the failure. The failure mileage was 103,100.
Had knock sensors replaced twice and engine is still knocking.been noticing in the news and media thatthese cars are catching on fire and the knock sensors were designed to go into limp mode so it doesnā€™t catch on fire and iā€™m stuck with it and canā€™t drive it anymore because itā€™s in limp mode.the check engine light is flashing for the knock sensors p1326. I need help with getting kia to get this fixed. Itā€™s not safe to drive on the road.
Taking a day trip to the crayola factory, we were 10 miles from our destination when we first smelled smoke then saw it coming in through the vents and from the front passenger corner of the vehicle. I first checked the gauges to see if it was over heated, nothing. Popped the hood and that's when we realized it was on fire. We raced to get the 2 small kids out of the vehicle as the flames were starting to over take the front hood.we were able to secure the kids and get far enough away from the vehicle but 3 minutes later the car was gutted.nothing but metal left on the inside. We had no warning that something was wrong while driving the car, no engine light, no overheating - just smelled and then saw smoke.we were lucky we had a place to pull off on a busy highway.i was told by the police officer that i'm lucky that i turned off the car and opened the doors before the locks malfunctioned as he has seen in other kia cars.my hope is that kia can find the source of the fire and do a recall before anyone else is faced with this nightmare. I reported it to kia via social media, but they seemed more concerned on how to take my pictures off rather than fix the issue.updated 11/02/2017
The motor blew and oil light came on without any warning ! in motion on. Highway . The oil had just been changed less then a month prior to that . Diagnostics showed oil had been burnt up causing rod failure and motor !
Engine sputters, burns oil car doesn't want to go over 50 mohwe received multiple safety and recall letters brought to delearship numerous time there was a catalytic converter recall kia refused to fix we paid out of pocketnow we having issues same issues they trying to blame oil pump expecting me to fix it when i got another safety recall letter from kia with all info listed that the car is doing
The contact owns a 2014 kia soul. The contact stated while driving 60 mph, the vehicle would slowly start to lose motive power and failed to exceed 40 mph with the accelerator pedal depressed. The contact stated that the check engine warning light was illuminated. The contact stated that vehicle was serviced under nhtsa campaign number: 20v750000 (engine) at cooper kia (5056 commercial dr, yorkville, ny 13495) however, the failure occurred. The vehicle was taken back to the dealer where it was diagnosed with the engine needing to be replaced. The vehicle had not been repaired as of yet. The manufacturer had been informed of the failure. The failure mileage was approximately 116,000.
Driving on the highway, smoke started coming from under the hood, stopped on the shoulder and paint was blistering on the hood end engine just burst into flames, flames were coming out of the dash, in minutes entire car was burned
On 05/07/2019, i took my car to joe myers kia for a repair in regards to safety recall sc176. My catalytic converter was replaced and my car was returned to me on 05/13/2019. According to safety recall sc176 bullet 4, this recall was to prevent excessive exhaust temperatures, which could cause damage to the piston connection rod. Damage to this rod could puncture the engine block, allowing oil to escape and potentially contact a hot exhaust surface. Weeks after my car was repairs i noticed that my car was now burning oil at an excessive rate, and i was now replacing oil every 1,000 to 1500 miles. This issue continued from june through october.i had the car examined for oil leaks, but none could be found. After my 10/06/2019 oil and general service, it was suggested that there's a chance that oil was getting into the engine block.on 12/05/2019, my engine began to misfire and knock loudly while traveling on the highway at 70 mph. After getting the car off of the highway and into a gas station i checked the dip stick. It indicated that the engine did not have any oil in it, but the oil light never came on. I also had an oil service in october and had not done much driving since then. On 12/07/19 i towed my car to my mechanic and after examination informed me that pistons 3 and 4 were misfiring and were damaged. I contacted joe myers kia, as they were the ones that recently repaired my car under recall sc176, and was instructed to bring the car to the nearest kia dealership for examination. On 12/10/19 i towed the car to fredy kia for an engine diagnosis and following day i received a call notifying me that my 1.6l engine threw a piston rod and i would have to get the engine replaced. The soul only has 109,775 miles on it, is serviced regularly, and barely averages over 12,000 miles annually.
I have been having issues with the engine of my car. At first it had stalled out a few times, thought maybe it was my battery, so i got a new battery and still was not running right. It would have a hard time accelerating and all the lights on the dashboard came on, had someone look at that knows cars and has worked on them before and that the noise it was making, the clicking noise, was the starter. Well i got a new starter for it and still nothing. It would have a hard time acclerating, would make this clicking, ticking noise when you barely touch the gas pedal. Check engine light would stay on and the oil light would blink. Recently just had the oil change at a shop and they think it is the motor. Well had another person check it out and now they definitely think it is my exhaust camshaft. So now my car has been sitting in the driveway til i can get it fixed.
So the same thing that the other kia engine recall is for happened to my kia with a 2.0 l engine i see other complaints from other owners saying this has happened on their 2 liter engine as well but the recall doesnt cover us so we are here with blown engines and no remedy other than to pay for the repairs out of pocket... I think this recall needs to be expanded.
Engine has a severe knock and is consuming large quantities of oil, oil light would flash even with oil at the max mark. It is available for inspection. When dealer looked at the car they flashed the knock sensor, and returned vehicle, drove 2 miles went into limp mode in traffic, would not go above 5mph. Engine light flashed. Dealer replaced knock sensor and returned vehicle. Again, approximately 2 miles the vehicle went into limp mode again in traffic. Upon 3rd time going to the dealer they determined engine needed replaced and refused to warrentie under recall. Vehicle has 156k miles recall expires at 150k.
The contact owns a 2014 kia soul. The contact stated while driving 35 mph, the check engine warning light illuminated and the vehicle shut-off independently. The contact stated the failure persisted after the vehicle was repaired. The vehicle was taken to trophy kia (22020 recreation karson ca 90745, 424-306-3311) where it was diagnosed with a sluggish a engine. The contact stated that the repair would be out of pocket. The vehicle was not repaired. The failure mileage was 126,310.the consumer stated the vehicle was taken to the kia dealership twice for a software update to no avail. The consumer stated he was charged for a new engine and did not honor the recall.
When i was driving today down the highway, the car started to jerk while i pushing on the accelerator. The engine light began to blink continuously. I get home safely and the car is still shaking. So i take it for an engine testing and come to find out cylinder 3 is misfiring and now the car won't even pull the hill.
The vehicle shut off while i was driving, i had to push it off the road, the problem is a fuel leak, other kia souls are currently on recall for the same reason but this plus model isn't so it's sitting in my drive way while i pay over $400 a month for the vehicle ! recall this dangerous vehicle ! this is a defect in the kia/hyundai engines
The contact owns a 2014 kia soulwhile driving a loud noise had occurredsmoke and exhaust fumes were presentthe owner was concern the vehicle would stall. The contact stated that while driving approximately 45 mph a loud sound was heard coming from under the vehicle before smoke andexhaust fumes were present inside the cabin. The vehicle was driven to the home and parked. The cause of the failure was not determined. The local dealer roper kia (320 hodgon rd, joplin mo) and the manufacturer were notified of the failure. The contact was informed that the vin was not included in the nhtsa recall campaign number: 17v120000 (engine, engine cooling). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 83,000.
Whenever i start up my car, the engine seems to knock. I took it to the kia dealership 3 times and they insisted i just needed an oil change. I finally took it to a mechanic in my neighborhood who finally told me that i have an oil consumption issue. When i went back to the dealership, they refuse to fix it because their is not a recall on these vehicles. I have children and it is very dangerous for them to be in a defective vehicle and not know when it's finally gonna give out. Please recall these vehicles immediately!!
My kia soul is having identical issues to nhtsa campaign number 19v120000which led to recall sc176 by kia which only covered the 1.6l models, not the 2.0l which is the vehicle i drive.i experienced a loss of power and loud knocking type sound while driving.i was traveling approximately 30-35 m/h on a city street.i did not notice a check engine or oil light during this event. I checked my oil level and i had no oil showing on the dip stick.i filled the oil reservoir with the correct oil type and drove home less than a mile.the vehicle would not accelerate as normal.no smoke was noticed coming from the engine.i contacted kia customer service and was given a case number (13392784), and directed to bring the vehicle into the dealership for a diagnostics check.a similar incident occurred one other time where the engine again burned all of the oil, with no signs of a leak on with the engine of the ground where the car is parked.the oil has been monitored regularly since this first incident.the oil has been changed on several occasions and no oil leaks has been noticed.from my research into this issue these symptoms line up with what the affected vehicles experienced before they were recalled.the loss of power, engine noise and shifting difficulties first occurred on october 13, 2019.i asking this case be looked intoand see if the scope of the recall did not cover all vehicles potentially at risk.the milage is approximately 74,000 miles.
I first started noticing that my vehicle was burning oil faster than normal in aug. 2018. I took it to midas to get my oil change and explained to them that my car was burning or leaking oil because i had to put more oil in my car. However there is no leaking no where. Midas told me to come in sooner for my oil change and that's what i did. Then in late part of 2019 and earlier 2020 i will be driving and my car would stall and act like it is going to shut off. In june 2020 i was driving on the highway and the car started slowing down and losing power. I pulled over and waited a little bit. I thank god i wasn't in an accident. My engine then started knocking once i got home and check engine light came on. The code was my o2 sensor. I got that replaced but my engine kept knocking. So i took it to fort wayne kia be a two repair shops stated that it something wrong with the engine, and kia dealership said it wasn't my engine knocking it was the catalytic converter that is bad and causing the knocking/noise. But that's part of my exhaust system and have nothing to do with the noise coming from my engine, and burning oil. Of course that piece supposedly isn't covered under my warranty. Kia said it was going to cost over $2000 to replace the part but never explained why my car is burning oil so quickly. I have purchased this vehicle brand new thinking i wouldn't have the same issues that come with buying a used car but nope. I need my vehicle to get around and work. Why isn't kia understanding that in the 2014 kia soul + 2.0 liter there is a major malfunction that needs to be fixed.
I was with on the highway and noticed a noise that i hadn't heard before. I was about 40 miles from home so i headed towards home and as 8 was driving down the highway, the noise was gradually getting louder, i had no idea what it was, not one warning light came on. Suddenly while going just over 60mph, my car stalled, would not restart. While cars zoomed past me going faster than i. I made my way to the side of the road, luckily avoiding getting hit. Still no lights had come on until it stalled completely. I was thankful but shocked to hear the next day from my mechanic that a rod had come broke loose in my car and broke through the engine. That i had a car that needed a $6000+ new engine and that engine replacements for this car model and year are very hard to come by. I am disgusted.. I will never buy a kia again in my life. I called kia and asked them how could my car get this bad without any warning lights? they said they weren't sure, it should have. That certainly doesn't help me. I have a 6 year old car that is almost worthless. I still need to finish paying it off. Ridiculous.
The contact owns a 2014 kia soul. The contact stated while driving at various speeds, the vehicle failed to accelerate as needed. The contact stated that there was an abnormal knocking coming from the engine. There was no warning light illuminated. The vehicle was taken to the local dealer where the vehicle had been repaired under nhtsa campaign number: 20v750000 (engine) however, the failure recurred. The manufacturer was notified of the failure. The approximate failure mileage was 130,000.
Knocking noises for long time. Scraping noise. Lighting dim and flases.noise tunnel causing auditory hallucinations.burning smell. Leakingoil
On december 9th, 2018 at approximately 6:10am, while driving to work on the highway, my car suddenly broke down and began to smoke. I pulled over to the side of the road and removed my important belongings. Within minutes my car was on fire. I notified city police, fire department, and insurance company. My car was ultimately destroyed and taken to a junk yard.
In july 2020 i was helping the national guard in the covid-19 response and on my way to the unit, i drove for about 3 minutes on the highway and then my car stalled. I was going 63 mph and then 40 mph. I had to pull over and was a little stunned as it was very dangerous to do so. I eventually was able to pull over safely. I towed my car to firestone and they said the exhaust manifold had to be changed. I paid over $800 for this. On september 7, 2020, my car stalled again. I was driving on the masspike on cruise control at 65 mph and when tried to increase my speed to switch lanes, the car did not accelerate. I then, let go of the pedal and tried to press it again, except this time, my car accelerated but the car was shaking. My engine light was blinking and then when i got to a point to stop, my car shut off on me. In both scenarios, i got my oil changed right before the issues. In july i did the oil change and three days later my car stalled. In august i got my oil changed and my car stalled two weeks later on sept. 7th. Now my entire engine has to be replaced and that costs over $8000! this is ridiculous and i will never buy a kia again. They wont even tell me how it happened because they don't know how it happened. So the cause is unknown. I cannot believe this happened. I bought the car used in 2018 at 35,000 miles and now it is at 125,000 miles. It looks like the only option is to fork out $8,000 or to throw out the car! kia will not cover anything wrong with it and they say it has nothing to do with the recall but the symptoms of the car are an exact replica of what is happening with the recall. Maybe they just do not want to admit that the engines are defective. I have seen so many complaints about this and nothing good happens. Kia, you should be ashamed of yourselves for allowing this to go on for so long.
My vehicle started driving really sluggish and slowing down from 55 to 35 when going up a hill. It felt like it wasnā€™t getting the gas to make it go. I looked it up and found this recall: 2014 kia soul; manufacturer photo vehicles affected:ā approximately 379,000 model-year 2012-16 kia soul hatchbacks equipped with 1.6-liter gas engines the problem:ā high exhaust gas temperatures may damage the catalytic converter, possibly resulting in abnormal engine combustion and damage to one or more of the engineā€™s pistons as well as possible piston connecting rod failure. Piston damage may result in an engine stall, increasing the risk of a crash. A broken connecting rod may puncture the engine block, allowing engine oil to escape that may contact the exhaust, increasing the risk of a fire. However i was told that my vehicle is a 2.0 liter engine and itā€™s under the recall! drove my vehicle home after the kia dealer told me i needed a catalytic converter, then my engine light started blinking, called kia of america corporate to ask them and confirm it wasnā€™t under recall and they had me get it to the dealer and now the dealer said i need an engine!!! i donā€™t even have 130,000 miles on the vehicle! just seems too coincidental that my vehicle has the same issues as the 1.6 liter engine kia soul does! kia is also saying iā€™m completely responsible for repairs!
There is a 1.6 ltr engine in this vehicle, 2014 kia soul. I find this vehicle using .5qt of oil between 1000 and 1500 miles. Is this normal? i am not the only person complaining about kia engines using oil.by comparison i also have a hyundai 2008 hyundai accent with a 1.6lt engine both vehicles have about the same mileage the accent doesn't use any oil in 3000 miles,what gives? seems like an awful lot of oil usage for a 1.6ltr.
In march of 2017, engine failed and lost power while doing 50mph at 78k miles on the car. Was told by dean mccrary kia of mobile, al that a rod bearing was knocking and engine locking up. I was current on all oil changes and maintenance, unfortunately i did not fall under the 100k mile warranty because the vehicle had 500 miles on it when i purchased and i wasn't considered the original owner. After a month of back and forth with kia customer service was told that kia engineers inspected it and found that piston rod broke and punctured the block and metal shavings were found in the oil pan. Kia finally said that they would "goodwill" the cost of the engine and reimburse the month that i was in a rental car, but that i would have to pay the $1040 in labor charges for engine replacement. I was also told that if the engine problem was ever recalled, i would be reimbursed for the labor charges. Immediately after the new engine was put in, i got a check engine light for p0420. Back to dean mcrary and they replaced the catalytic converter. I was temporarily happy yesterday to see a recall on the cat converter from april 2019 that showed it would cause the same engine problem. Called kia customer service to see if i could be reimbursed the labor fees and was told that they would not that it is a totally different problem. My exact engine that failed was recalled by hyundai and for other models of kia's. I'm still dumbfounded that i have to eat this labor cost and don't know where to turn to. I have all the paperwork to show what happened for both the engine and the catalytic converter.
Traveling down the interstate at 75 mph...had cruise control on and started to hear a loud rattling noise then a pop resulting in vehicle becoming immobilized with oil all over the ground.vehicle towed home.engine had throw a rod resulting in hole in the engine block and drain pan- has 102,000 miles well maintained
I was driving about 30 mph north on harbor blvd and first st in california sudendly i heard a loud knocking/clicking sound coming from the lower left side of the engine & no error codes came on prior to the noise so i pulled over and called a tow truck to take my vehicle to the nearest mechanic. Until today mechanic has unknown origin of problem
Engine burning oil. No signs of leakage or "blue smoke". Usually have to put in between 3 and 5 quarts of oil between oil changes. Kia won't fix the problem, even though there have been many other complaints about this issue. I bought the car used, didn't know it had an issue. Oil got dangerously low within 30 days of owning the car. That's when i found out it was burning oil. It has 11,0000 miles on it as of this compliant. Issues started for me at around 100,000 miles. When i took the car into the kia dealer, they said that the previous owner had brought it in to have an oil consumption test done. Kia dealer said engine needs to be replaced.
After receiving the recall notification, i took my 2014 kia soul into the kia dealership to have recall repairs completed on 07/29/2019. The catalytic overheating protection engine control unit logic was upgraded; however, the check engine light came on a few days later indicating a problem with the catalytic converter. Local repair shop informed me that kia should have completely replaced the catalytic converter under the recall. I have been attempting to resolve the issue with the kia dealership and their corporate customer service department. But i've received nothing but the runaround (waiting on the dealership to respond to an email from corporate customer service department) for almost two months. Meanwhile, the engine continues to misfire and the car experiences a severe loss of power whenever accelerating.
The contact owns a 2014 kia soul. While driving approximately 5 mph, the vehicle stalled and the check engine and check oil warning indicators illuminated. The vehicle was not able to restart and was towed to an independent mechanic. Royal kia of tucson (4333 e speedway blvd, tucson, az 85712, (520) 477-0569) was contacted and stated that there were no recalls on the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 117,000.
I took the car into kia dealership in cape coral, fl. Engine light on. The car kept stalling and would lose all power while driving. I wanted service done on it and all recalls fixed. They fixed recalls and put a new catalytic converter in it to solve the engine from stalling and lose power. They told me the car was fixed. I picked it up and drove it on the hwy and it stalled at 75mph and totally had nothing and had to maneuver the car off the hwy with my grand kids in the car. I managed to get it started to get it home and it stalled again at all the stop signs and was almost t-boned from the side. It happens when the converter heats up and the fuel is not feed into engine right. It was towed back to kia and they told me the engine has metal shavings in the oil from the convert getting hot. I cant believe they let me drive this car off the lot knowing that there is a recall # sc176...i almost got killed with my family in the car. I spoke with corporate and they refuse to help me even though the recall exists!! i was hung up on during the conversation with a consumer affairs mgr. Named kayla... She told me the car is out of warranty and i would have to pay for a new engine! recall# sc176!!i need help!the car is still at the dealership since my family was in the car when it kept dying on the road and we almost was killed or in a very serious accident. Kia is not honoring sc176 even though it states on my invoice that the car needs a new engine because of the converter failure. Its printed on the invoice with the work that was done on it. Engine light is still active and the car sits. I took the car into kia to service it and all they did was the oil change w metal....and converter recall. But it was to late the damage has been done from the recalls overheating. They say its not throwing the right code for a new engine so they wont fix it. I talked to 3 people .
The contact owns a 2014 kia soul. While driving approximately 40 mph, the engine stalled without warning. The vehicle was able to restart. The failure recurred four times. The vehicle was taken to a dealer where the failure was undetermined. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 6,500.
Motor started making a rattle noise underneath car, the the oil light and battery came on and then i pulled over turned off and restarted made a knocking noise and vibrated and so called tow truck had it towed mechanic said it through a rod
The contact owns a 2014 kia soul. When the contact took the vehicle to darcars kia of frederick (5826 urbana pike, frederick, md 21704, (301) 696-1200) to be repaired per nhtsa campaign number: 19v120000 (engine and engine cooling), the check engine indicator was illuminated. The dealer re-flashed the ecu, but the failure recurred. The vehicle was taken back to the same dealer and they opened a tech case and waited for a decision from the manufacturer. The manufacturer decided not to repair the vehicle because it needed a new motor and the contact did not want to replace the catalytic converter. The dealer stated that the repair would cost over $5,000. The failure mileage was 155,760.
The contact owns a 2014 kia soul. The contact stated while driving at various speeds, the oil warning light was illuminated. The contact stated that the vehicle consumed oil very quickly. The vehicle was taken to fred beans kia of langhorne (1801 lincoln hwy, langhorne, pa 19047) where it was diagnosed and the contact was informed that the catalytic converter needed to be replaced. The contact related the failure to nhtsa campaign number: 19v120000 (engine, engine and engine cooling). The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 90,000.
The contact owns a 2014 kia soul. While driving approximately 50 mph, the contact heard an abnormal knocking noise coming from the engine compartment. In addition, the vehicle experienced a complete loss of power without warning.the vehicle was towed to an independent mechanic where it was diagnosed that there was no oil in the vehicle. The contact was concerned that there was no warning indicator to alert them of the oil level. The vehicle was also towed to crain kia of bentonville (2901 moberly ln, bentonville, ar) where the failure was confirmed. The dealer recommended that the engine be replaced. The oil alert failure was not diagnosed. The manufacturer was notified of the failure. The failure mileage was approximately 98,000.
The floor board is always warm. The car seems to drive fine for about 20 -30 mins and then the car seems to lose power and will barely go uphill...check engine light has been on for a catalytic converter in the past but went back out. Car has been at kia now since june 18th... Have a case with kia america. Dealer told me the cat was clogged. Now worried about engine damage because of clogged cat. Vehicle is under recall sc176 via kia
My 2014 kia soul could have killed my kids when it blew a rod at 120,000 miles.my 18 year old son was driving (my 21 year old daughter was a passenger) my car in a busy 4 lane traffic in utah when the car lost all power!i am just grateful that my children did not die.i bought this car because kia's are supposed to run forever.i did regular maintenanceon my car and now i am looking at $5,000 to repair my car!i called kia headquarters and the only thing i got was treated badly!how could this be my fault?an interesting thing is that a co-worker of mine had a 2014 kia that did the exact same thing at 110,00 miles! she also had to pay the money and kia treated her badly as well.i need help to pay for the repairs from kia it is their fault!
While driving on the interstate at highway speed. Approx 70-75 mph.the engine made a rattling noise and suddenly lost power.was able to coast to side of interstate and get off the road.car was towed and checked by mechanic.complete engine failure and rod thrown through bottom of engine.car was well maintained with regular oil changes.no warning lights ever came on.car to this point was always very reliable and never had any issues.
Safety concern: engine caught fire while driving. The vehicle is a 2014 kia soul with 104,000 miles. The vehicle was being driven through a residential area at <20 mph when the engine made a single "pop" sound and the vehicle expelled a large black cloud of smoke from the exhaust pipe. The driver pulled over, into a gas station. Shortly before coming to a complete stop, the driver heard another loud "pop" sound from the engine area of the vehicle, followed by an additional cloud of black smoke escaping from the engine area. When the vehicle reached a complete stop, the driver exited the vehicle and opened the hood of the car, to discover the top of the engine was on-fire. The fire was as tall as the engine hood and wide as the motor. It appears all components in the engine area were burned/melted, including the motor cover, hoses, and electrical wires. The driver notified the gas station attendant of the fire, and used the gas station's fire extinguisher to extinguish the engine fire. The owner of the vehicle was notified this repair was not eligible for warrantied repair, which expired at 100,000 miles, according to the kia service representative. The vehicle was towed by kia to a kia dealership, at the expense of the owner, where it remained dormant for 5 days, due to a holiday break.
I am receiving a p0420 odbii code. I see that an issue with catalytic converters has been reported. The check engine light came on while driving.
I get regular oil changes on my car. Had one done 30 days ago. Found out this morning the car was without oil but showed no signs of a leak, fumes, burning of oil. Nothing!!! was doing 55 mph on the highway when it simply died. The gas peddle tightened up and the car turned off. No warning lights. Upon starting it i noticed a baseball card in the wheel of a bike noise. I thought my belt was going bad. Not the case. After stalling out on the highway i had to have it towed to a shop. They diagnosed that there is a destroyed bearing in the engine due to it loosing all of its oil. They told me that a fire could have happened due to this issue. They have informed me i need a new engine and the car is not drive-able. I just bought it 7 months ago. The warranty is up. And i'm going to make payments on a car i can't drive. 2014 kia soul with a 2.0 engine.
The car first started having problems and september of 2019 was told it needed a catalyst converter. The converter was replaced in march of 2020 the car was driving fine now it's burning oil already at 2,000 miles it needs a oil change the engine lights on i'm going to take it to firestone to see why the engine lights on and see what their diagnosis is but i've been trying to get kia to replace my engine because i have payed for the extended warranty the last time i took it up there they told me that the engine didn't need to be replaced so i'll get back on here with an update once i get the next diagnosis for the vehicle
The contact owns a 2014 kia soul. The contact stated while driving up an incline at various speeds, the vehicle would stall upon depression of the accelerator without warning. The contact also stated that the check oil light would illuminate on the instrument panel soon after an oil change. The contact then received a notification for nhtsa campaign number: 20v750000 (engine). The dealer was notified of the issue however, the contact was informed that the part was not yet available. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 70,000. Parts distribution disconnect.
Rod bearing failure causing the engine to seize. Happened with no warning signs, after getting the vehicle's oil/engine changed or filtered an unusual amount of times. Seems to be happening between 80k-120k miles on average. When engine seized the soul drove as normal, began making a knocking noise and seconds later it shut off.
Engine cut off without warning while car was moving in boulevard traffic, decelerating as i approached a turn into a shopping plaza.oil light came on.engine would not restart.mechanic says there are loose little pieces of metal inside engine and that engine must be replaced.i have followed all manufacturer's recommendations for maintenance.this engine should not have self-destructed at 93,000 miles.i am filing this info with nhtsa because i suspect that previous kia engine recall should have included this model also.
The contact owns a 2014 kia soul. While driving 35 mph, the vehicle lost a large amount of power and made clanking and knocking noises. The vehicle was able to be driven home at 10 mph. The vehicle was towed to car pros kia huntington beach (18835 beach blvd, huntington beach, ca 92648, (714) 274-6176) who stated that they would have to investigate the failure; however, they mentioned that the engine may need to be replaced. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 53,000.
The contact owned a 2014 kia soul. While driving 70 mph, the vehicle stalled and the check engine indicator illuminated. The vehicle was pulled over to the side of the road and black smoke appeared under the hood. The vehicle caught fire. The contact was not sure if police and/or fire reports were filed. There were no injuries. The local fire department extinguished the fire. The vin was included in nhtsa campaign number: 19v120000 (engine, engine and engine cooling). The vehicle was towed to a local tow yard where it was considered a total loss. The vehicle was currently being towed to the insurance company lot for diagnostic testing. The dealer was not contacted. The manufacturer was made aware of the failure. The failure mileage was approximately 95,000.
The contact owns a 2014 kia soul. The contact stated that while driving at approximately 65 mph the vehicle suddenly failed to accelerate before stalling.the dealer diagnosed a faulty engine needing replacement. There were no consequences.the contact indicated that while driving the vehicle suddenly would not accelerate before stalling. After stalling the check engine light illuminated and was flashing. The vehicle was towed to the local dealer courtesy kia of brandon (9205 e. Adamo dr. Tampa fl) where it was diagnosed that the engine was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The contact indicated that the catalytic converter and oil pan was previously replaced but approximately 1,000 miles later the failure occurred. The failure mileage was 91,000.
The contact owns a 2014 kia soul. While driving various speeds, the vehicle stalled. The vehicle was able to restart and was driven to the side of the highway. Also, the oil indicator illuminated and an abnormal rattling noise emerged from underneath the vehicle. The vehicle was towed to an independent mechanic who stated that there was no oil in the vehicle and the bottom of the engine was damaged. The vehicle was towed to another independent mechanic, but the cause of the failure was not determined. The contact called car town kia usa (3120 lexington rd, nicholasville, ky 40356, (859) 887-4737) and was informed that the vehicle was not covered under a warranty. The vehicle was not diagnosed or repaired by the dealer. The manufacturer was not contacted. The failure mileage was approximately 102,000.
Losing oil . No signs of leaks or cracks. Routine oil changes are done on it since ive owned it... It has bucked a cpl times for me when coming up to a stop. Dealership tells me they cant do anything until i get a check engine light
11/10/17:driving south bound on the taconic state parkway my vechicle started making a knocking sound and stalled during driving. Luckily i was on the rt hand side and made it to pull over.got my car told and mechanic told me my engine seized. He also told me this wasn't the first 2014 kia soul that this has happened too. Took me by surprise because my vehicle has never missed an oil change. I called kia and they are looking into it.
In may of 2019, my car experienced engine knocking. We brought it in to get an oil change, the knocking stopped and one day a couple of weeks later while driving down the highway at 60 mph, the engine threw a rod. After having it towed back to our house, the tow guy told us the engine was completely out of oil. That would have been impossible seeing as we had just gotten an oil change. We were moving the following week and had the car towed to our new house an hour away where my kia soul has been sitting for the past 8 months. After doing some research and fighting with kia consumers, kia is refusing to replace my engine that they failed to include in the 2018-19 recall on engines that were failing due to this exact problem. I purchased this car used in 2016 and still owe just over $10,000. The quotes i've gotten from mechanics around me have been close to $8,000 for a used engine and installment. I'm unable and refuse to purchase a new engine for a car that isn't worth more than $5,000 and i'm at a loss as to what to do. I cannot trade it in due to me being so upside down on my loan, i'd really rather not voluntarily repo it and i want to demand kia fix the problem they failed to fix a year ago.
The contact owns a 2014 kia soul. While driving 45 mph, the vehicle decelerated and the temperature gauge increased. The contact stated that the check engine indicator illuminated. The vehicle was not diagnosed or repaired. The contact took the vehicle to bev smith kia (5655 us-1, fort pierce, fl 34982, (772) 465-8589) on april 29, 2019 to be repaired per nhtsa campaign number: 19v120000 (engine, engine and engine cooling). The manufacturer was not notified. The failure mileage was 116,488.
The contact owns a 2014 kia soul. The contact stated that while at a stoplight, the vehicle stalled with an abnormal knocking sound coming from the engine. The contact was uncertain if the check engine warning light was illuminated on the instrument panel prior to failure. The contact was unable to restart the vehicle and had the vehicle towed to an independent mechanic. The mechanic informed the contact of nhtsa campaign number: 20v750000 (engine) which he linked to the failure. The dealer was notified, and the vehicle was towed to the dealer. After a week, the contact was informed that because the software update was not performed on the vehicle, the manufacturer would not approve the recall repair. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired and remained in possession of the dealer. The failure mileage was 111,436.
While driving on interstate at 60 mph loud sound from engine and all power lost. Was able to pull over to shoulder and dip stick showed no oil in engine. Oil just change by two months prior by kia dealership. Looked under car and pool of oil. Had to have vehicle towed to dealership and was informed the engine blew and it was not covered under manufacturers warranty as we purchased this vehicle used from the dealership and the warranty is not transferable. The vehicle had 70,000 miles and the engine blew. So much for a 10 year 100,000 mile warranty when kia does not transfer the warranty to a vehicle they sell at the dealership. Its called a manufacturer warranty not a owner warranty. Kia needs to step up and take responsibility for the faulty engines they have used. The dealership even admitted this was a engine failureand not owner failure. I have owned 4 kia's and will never own another one.
While making a right turn onto the highway, vehicle made an insanely loud screeching, metal on metal noise followed by violent shaking. The engine light started flickering, as well as the oil light, then started to stall out. While pulling over, car continued to make grinding and clunking noise coming from what sounded like the engine. Attempted to restart the car, loud clunking and grinding noise. Checked the oil dipstick- metal shards and shavings on dipstick. Took to courtesy kia brandon. Who confirmed engine required a rebuild or replacement. I was told that this was not covered by recent recall of ...all kia soul's with 1.6lt engines made from july 8, 2011 thru aug 1, 2016 are being recalled..." for engine problems. I am now unexpectedly immobilized with a $8k+ repair for a rebuilt engine with 67k+ miles as my option?
The contact owns a 2014 kia soul. While driving 15 mph, the vehicle hesitated and stalled in the middle of the road. Multiple warning indicators illuminated on the instrument panel. The vehicle was able to restart, but the failure recurred while driving home. The vehicle was taken to an independent mechanic who diagnosed that there was an internal engine failure. The vehicle was not diagnosed or repaired by a dealer. The manufacturer was not notified. The failure mileage was 65,000.
I have a 2014 kia soul plus and the catalytic converter seems to have failed and has began to cause engine damage.the dealership did not point to the converter but only said that my engine needed replaced. On second and third opinions, it has been determined that it was in fact my catalytic converter. Kia needs to take responsibility for this issue and recall the 2.0l catalytic convert just as they did the 1.6l.
I believe my car should be added to the recalls especially the catalytic converter recall i found it very odd that i hae an issue with it only having the car for a few years.my check engine light came on and found out it was the catalytic converter
The contact owns a 2014 kia soul. The contact stated that the engine made an abnormal, rough noise and stalled. The noise was a distraction while driving and the check engine indicator illuminated. The vehicle was taken to motion kia (379 us-46, hackettstown, nj 07840, (855) 845-1002) where it was diagnosed that the engine failed completely and the contact needed to come retrieve the vehicle. The vehicle was not repaired. The manufacturer was not made aware of the failure. The vin was unknown. The failure mileage was 102,000.
On august 16, 2018 at approx 1030 pm my daughter was driving on route 5 in hollis cetner maine at approx 50 mph and car started running rough, smoke started coming from under hood. Pulled over to the side of road and car was on fire underneath engine, melting the engine. Found melted engine parts (piston heads, connecting rods) on the ground along with other melted parts. Fire was put out by home owner on route 5
While driving our 2014 kia soul plus on a highway the car started making a loud tapping/knocking sound. Within a half mile the sound became much louder and worse. No warning lights came on. We pulled off an exit. We checked the oil. Nothingregistered on dipstick. We put 2 quarts in and it registered. When oil cap was removed it was steaming/smoking and there was burnt oil on cap. After restarting the engine and idling for a few minutes the check engine light finally came on. It was now after 9:00pm so nothing was open. We had to spend the night as we were stranded out of state. The next morning we got the car to the nearest kia dealership. We were told the engine was blown and we'd need a new engine. It was no longer under warranty. The car was only 5 years old and had 68288 miles on it. We had no good choice but to purchase a new car and trade the blown engine as we were stranded out of state. (we were quoted around $6,000+ and a couple weeks for a new engine.)the engine oil had been checked and topped off before leaving on this trip. We put approximately 1,000 miles on the car on this trip. I have receipts. Our cars2.0 engine was not part of the recent recall. However that is exactly what happened to our car and should be recalled. We were very frightened and extremely fortunate we were able to pull off the highway safely and there was no engine fire.
Kia engine seized while driving. Check engine and check oil lights both flashed immediately before car engine failed. Car would not turn over but battery was still fully functional. It was immediately brought to a local repair shop where oil was cleared as a non factor in engine problems. I was also informed that the engine was completely seized and non operational. I contacted kia pride regarding engine issue and was informed that an inspection would need to be completed and would take 5-6weeks as they are having company wide issues with kia engines.
A check engine light associated with the code p050a continues to repopulate on my fault codes. I have taken this to the dealership several times and been charged money out of my pocket with no resolution. I am concerned about the drivability of the vehicle and any future issues that may arise as a result of this check engine light.
While driving on highway with flow of traffic without any dashboard light warning there was a poof of smoke, smell of oil and my vehicle lurched.i pulled to the shoulder of the highway and there was a puddle of oil where my vehicle stopped.
Bought this vehicle used it's always using excessive oil no leaks its justusing even when it was newer. Had to replace the catalytic converter because of the excessive oil burn. Had problems with poor engine performance gradually until it got severe enough it was not able to be driven. Took it in for a recall on the engine they stated it had passed all test even though there was a ticking sound coming from the engine. All so strong smell of fuel coming out the tail pipe. From my research at least couple of the items discussed here are common with these vehicles. The 1.6 has had similar issues and had the engine recalled altogether. The 2.0 needs a recall as well instead of with technical requirements to work around replacing all engines. I think something is wrong with the design of the engine. I'm hoping kia can recognize & resolve the issue.
While i was driving my car from las vegas, nv to hemet, ca after exiting the freeway i pulled up to a stop sign. I stopped, then proceeded to put my manual vehicle into 1st gear took off, switched to second, no problem, then third and then my car turned off on it's own and i could not get it to restart. It has been non operable since december 24, 2020. There were no check engine lights or anything else, it just stopped running while i was driving and won't start again
Car is losing oil. Right at about the 3 month mark for it's next scheduled oil change, the check engine light will come on. This happened 3 months ago (october 2019) and i immediately changed oil. Just happened again a couple days ago right before it should be changed again. When checking the dipstick, there is no oil on it at all. It has dropped below any measurable amount. The car is garage kept with zero signs on leaking oil. I have not noticed any burning smells or smoke issues. The check engine light came on while driving on a city street less than a mile from home.
On tuesday, december 15, 2020, while driving on a highway, we experienced a sudden leakage of engine oil and significant smoking from the vehicle.over 3 qts of oil had leaked for the engine into the pan underlying the engine for no apparent reason.kia has just issued a recall on this vehicle presumably because of this well known engine fire issue and related class actions, however will not do anything to address the issue until thy send letters out in over 60 days.
My kia soul is burning oil every 1,000 excessively. Kia says it isn't burning that much. My dealer thinks it is. My car had the oil light come on in december. Received an oil change. February comes to start my consumption tests. My dipstick reads low level. I started 3 tests and they all 3 came up with different readings but burning oil at a rapid rate.i did testing each 1,000 miles. The 2nd test my car burnt a quart. I do think my car is burning at a rapid rate. It is a 2014 kia soul with 94,000 miles. I bought brand new, only owner is me from my dealership.
While driving my 2014 kia soul on a country road, without warning, a knocking sound began. I pulled over and called my husband, who prompted me to check the oil. I had never missed an oil change, there were no leaks, no smoking and everything was tight and clean. I was shocked to find there was no oil at all. The oil light had never come on. I called the dealership andthey prompted me to add oil and bring it in immediately. It died near the corner of the dealership and was pushed into the service center where i was told it needed a new engine.
While driving my vehicle, there was a knock sound under my hood. The vehicle started to slow down and started to smoke. I pulled the vehicle over and cut the engine. I then tried to restart the vehicle and it did not respond. I then had the vehicle towed to the nearest repair shop, where they told me that the rod had pierced through the engine block causing all of the oil to leak from the engine and breaking the starter.
My 2014 kia soul, vin# [xxx], broke down on 12/26/2019, only had 33,766 miles on it. The dealership said the downstream catalytic converter was clogged, for an internal melt down due to high exhaust temperature. Dealership said the downstream catalytic converter is not covered under warranty. This vehicle had the recall sc176 for ecu catalytic overheating protection (cop) logic update done on 05/08/2019 at 32,461 miles, invoice # k1cs806584, the recall says 'the catalytic converter may become damaged due to overheating caused by an excessive increase of exhaust gas temperatures'. The dealership should have detected the catalytic converter was failing and replaced it when they did the recall inspection but they didn't. Now only 1300 miles after, the catalytic converter failed. Catalytic converter should last 100k+ miles.less than a week and 130 miles after the rear converter repair, i had front catalytic converter failed at 33892 miles. (invoice # k1cs829713, 1/23/2020, it is repaired under emission warranty. I filed a claim at the kia recall department for a reimbursement of $1485.58 for the repair i paid, case#13505076, but the claim was denied on 2/8 said they can only reimburse if the repair is done before the recall. When they did the recall inspection, they should have discovered the damage and have it repaired under recall, but they failed to do so and now i have to pay for it only 1300 miles after. The recall is a fraud, all they did is flash the ecu.redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *cc
Recall 17v608 did not fix prior recall 14v332 and 15v736 problems, caused failure of steering, airbags, and engine.accident ensued.vehicle was driven on city street at speed under 40 mph.driver went to change lanes and steering would not work.rear-ended vehicle in front.air bag did not go off, change lane indicator was noted on at scene.driver states vehicle would not move into lane to the right and, therefore, rear-ended vehicle.severe damage to front end of kia soul noted.kia was contacted.
Vehicle has had a lack of power was told it was due to a clogged converter.... Performed recall kia sc176. They replaced the converter and did an ecu upgrade. Car has serious lack of power now and when trying to drive down the highway the vehicle dont know which gear to be in so it constantly hunts for a gear. Gas mileage also has decreased from about 30-32 to 26-28. The car is a safety risk because sometimes it cant get out of the way of big trucks
My 2014 kia soul kept getting check engine light on code p050a when cold outside since november 2019. It started to do so since i got the ecm flashed in may 2019 for recall sc176. Dealership does not have a solution to fix the issue.
I own a 2014 kia soul plus with the 2.0l engine with approx 95,xxx miles.one morning the engine starting making a loud clatter (sounding like a diesel engine) and had a sudden loss of power while driving on a county road near my home.my daughter was driving the car and was able to turn around and return home without incident.i later took the car to a local repair shop where upon further investigation they determined the engine had spun a rod bearing causing internal engine damage.there were no symptoms or issues with the engine leading up to this failure.through research i later discovered the many issues kia has had with this engine related to sudden engine failures.
The contact owns a 2014 kia soul. While driving approximately 10-15 mph, the check engine indicator illuminated and the vehicle shut off. The contact was able to restart the vehicle. Additionally, when the accelerator pedal was depressed, the vehicle failed to respond. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that there were several failures that included the camshaft sensor and the downstream oxygen sensor. The vehicle was not repaired. The dealer and manufacturer were not contacted. The approximate failure mileage was 114,000.
My car has been stalling for the last 6 months it had a recall on the catalytic converter due to overheating, resulting in abnormal engine conbusion and damage to the engine pistons. I have taken it to the kia shop for an upgrade and that did not work.
My engine blew a piston and my motor exploded while i was driving 65 on the interstate. I was driving and all of a sudden my steering wheel locked up, my brakes locked up, my engine was smoking. I had to coast to the side of the road with my 4 year old in the back seat.
I was driving down the highway and suddenly heard a clicking sound in the front. My car seemed to be put of gear and was revving up. I immediately pulled to the side and it died right there. I have 102k on this car and it is completely dead. I was told engine needs to be replaced
Daughter driving in local traffic 30 mph. Blue smoke and engine noise then total loss of power. Towed to mechanic and said there is a hole in the engine and metal shards that came out the hole. All oil spilled out.taking to kia dealer for review.engine is lost. 67,000 miles.
In may 2019 i had a repair done due to a recall on the catalytic converter in october 2020 barely 1 1/2 years later the catalytic converter went out again. As it was out of warranty 1yr it wasn't covered. I had it replaced at my cost a part that should have lasted 10plus years only to have my car stall as i was driving to work not even a month later. I had it towed directly to kia dealership where it is still currently. They said the engine is bad and needs to be replaced. Kia states that good will doesn't extend the engine replacement due to the fact that the catalytic converter was out of warranty. This vehicle stopped in the middle of the highway with lights flashing and a rumbling of the car; thankfully i was able to restart it and move over so that we weren't hit as my daughter was in the vehicle with me. I have had to change coils, spark plugs have multiple cans of oil available as it burned through oil in between oil changes as though there was a leak. No light ever indicated that it was low we just had to continuously check it for oil and it would usually be more than 1 quart low. These problems all stared after the supposed fix in may 2019. This vehicle is a safety hazard and should be recalled completely.
2014 kia soul 2.0l gdi nu. 34,000 miles. Driving home from work and noticed a slight ticking sound from engine. Sound was getting louder and engine light came on and oil light was flashing. Stopped car checked oil - was very low. Car towed to kia. Diagnosis - metal in oil. Engine condemned. Brough car home. Removed oil pain - 1 bearing was spun. Replaced bearings/oil pan/oil filter- same thing happened again due to something restricting oil flow i suspect. 5 months out of warranty second owner.
Complete oil lose, diagnostic indicates engine failure. Vehicle was in motion on a busy interstate 93 in new hampshire.. Oil light began to flash and power lose developed. Navigating the vehicle became difficult and collision was narrowly avoided as the vehicle came to rest in the breakdown lane
Driving down the interstate at 70 mph when the check engine light started flashing and the speed declined down to 60mph, in an instant. Very dangerous and almost caused an accident as had vehicles behind me and they had to veer off to the side if the road to avoid hitting me. I was not breaking, not passing another car.my vehicle had a damaged catalytic convertor that was replaced under the recall. I was assured that there was no damage elsewhere, with this occurring now, i disbelieve that claim.
The contact owns a 2014 kia soul. The contact stated that the vehicle would stall at various speeds. The contact stated she had to wait approximately a minute before regaining normal functionality. The instrument panel would display d for drive for a moment however, the drive indicator would suddenly disappear as the vehicle stalled. The drive display would return once the vehicle regained function. The contact stated the vehicle made an excessive rattling or banging sound when starting the vehicle. The contact stated that oil had to be added to the vehicle approximately every two weeks. The contact took the vehicle to a certified mechanic who repaired the catalytic converter twice. The mechanic stated that the pressure from one of the cylinders within the vehicle was causing oil to leak internally. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 100,000.
We had been driving for about 20 minutes.we pulled off highway to look at a tourist attraction.no indication whatsoever that anything was wrong with the car.parked, turned car off.got out.glanced back at the car and smoke was pouring out from under the hood.soon there were flames dripping from underneath front end (looked like melting plastic).called fire department.within 1 minute flames were jumping up on interior (dash area) and exterior (under hood).got fire extinguisher from nearby business, but with hood closed, did not help.within 4 minutes entire front end and front interior were engulfed in enormous flames.many popping noises (explosions).fire department arrived after about 5 minutes and extinguished the fire.entire front end of car melted to the ground.i should note that while we left the car unlocked when we got out, the doors locked themselves during the fire, and the key fob was inoperable (lock electronics in the car were fried).had a person or pet been in the car, they would have been trapped.my husband cut his face during this, but did not seek a doctor.all personal items in the car are severely damaged by smoke.
I am writing in regards to a previous complaint i filed earlier.i was never notified by the kia company about a recent recall on 2014 kia soul hatchbacks. The recall for faulty catalytic converters which can lead to engine damage is what is stated under the advisory.when my kia soul was looked at by a local kia dealership it was found that the engine needed to be replaced. The repairs fell under the recall at no cost to me. I'm relieved it's being taken care of, but disappointed with kia's customers service. My concerns are about safety.kia needs to know that the kia soul hatchback+ is affected by the recall and they need to notify their customers to prevent what happened to me.
Was driving down city street when vehicle started to stall and make a knocking noise from the engine. Pulled over checked and added a little oil, and when went to start the car it was slow to start and engine light is on and remained on. Oil is fine.
Driving down the highway when oil light started flickering out of nowhere.i exited the next exit about a 1/4 mile.turned down a street and went over a speed bump and car died. So tried to start up nothing happens. .next day towed it to dealer they said they reset battery and started up the engine was knocking sounded like a broken connecting rod which is an issue with all kias. He said the engines connecting rods are breaking and puncturing the engines causing fires. I told him i just got a oil change 3200 miles ago and checked it last week cause i just got married and traveled out of town. The dealers wont touch it now for recall because it's a 2.0 liter so now i have a car that i pay for that doesnt run. I pick my children up in this vehicle and they could have been injured is the scary part.
Kia is refusing to fix my car although the vin matches the recall notice! i have already paid once to have it towed and inspected and they are demanding i do it again at my expense because they threw away the report! the report i paid for and never received a copy of.while in motion, the engine in my vehicle failed and the car is no longer operable. My engine has failed and the cause of the damage seems to be directly related to the defects listed in manufacturers "product improvement campaign" document number pi202b and more recently 20v750.the document states kia motors america, inc. Is conducting an important product improvement campaign to perform a software update on 2014-2016 my soul vehicles equipped with 2.0l gasoline direct injection ('gdi') engines to protect the engine from excessive connecting rod bearing damage.the document also states that kia will also extend the warranty coverage for the engine sub-assembly to 10 years starting from the date of first service or 120,000 miles. (reference: https://static.nhtsa.gov/odi/tsbs/2020/mc-10179254-0001.pdf).- emphasis on the words "to protect the engine from excessive connecting rod bearing damage" meaning the manufacturer is aware of the potential and probability ofbearing damage in existing vehicles.this campaign is an attempt to prevent the damage but in my case the damage already occurred. I have contacted my dealership and paid for a diagnostic fee but they are denying the claim due to "a loss of oil pressure, and the presence of metal in my oil"3both of these issues are clearly due to what is mentioned in document pi202b as "excessive connecting rod bearing damage." the bearings failed (which retain oil), obviously resulting in a sudden loss of oil pressure and the metal from those failed bearings mixed with the oil.
Banging in engine consuming excessive amounts of oil oil light flickering check engine light on loss of power car shakes when idle gas/ fuel odorbrought to mechanic, valves pistons replaced. Banging stopped other stated problems continue.
At 113000 miles (13000 past warranty) the 2.0 liter gdi engine threw a rod through the engine block.no warning.vehicle was accelerating from access lane onto freeway.vehicle has been serviced regularly at local kia dealership.had reported on several occasions of a infrequent hiccup when accelerating.upon research recall was issued for 1.6l kia soul motor because of the same problem.debris had been left in engine at manufacturing causing engine to deteriorate and destroy itself without warning.class action lawsuits have been settled for multiple kia models from the same 2014 time period with the same problem.resolution was monetary and extension of warranty to 120000 miles.we have spoken with kia america and our local dealer.no assistance or recognition of the problem has been offered.this issue had affected numerous 2014 kia soul owners that have the same engine and no one is getting anywhere with the manufacturer.please help us!
I had been using oil, had loss of power, mpg tanked, engine vibration, engine idling rough, just over all it not running right. It didn't matter if i was idling, driving on the highway or city streets, the problems where there. I had the gdi service done, but the problems got worse. I then had the plugs replaced, still didn't fix the problem. I went to get it diagnosed and they told me the catalytic converter was severely stopped up and that i should not be driving the vehicle until it is fixed.
November 25th on my way to work i started hearing a rattle while driving on hwy 30. About a mile from my house.the noise didn't seam to be present while rpm was under 3,000rpm so i decided to be cautious of rpm and not push my car too much that morning.as i pulled into the parking lot the engine stopped, and the oil light flickered. I started the car and parked it.after work the car started fine but as i pulled into the road i heard the rattle again so i went to the nearest place i could to buy oil.before checking i purchased a quart and found out i had enough oil in the car.the rattle was still present so i purchased oil, filter and decided no harm would come from refreshing the oil in the car. I kept my rpm under 3,000 on my way home and experienced some sudden speed shifts while using cruise control, but kept a slow and steady pace. At the top of a hill near my home the engine made some louder noises and stopped that is the first time the check engine light came on.i bumped the car into neutral and costed into my driveway.i later towed my car to it's parking spot, not wanting to make a potential issues worse.after consulting with a mechanic, he. Suggested an oil change may be the first action to fix the issues.i changed the oil in place and recorded my attempts to start the vehicle after. Mechanic consultant said the first attempt after oil change sounded like a knock that he did not think would be a long term issue.but the second attempt started into a lower rod knockand advised to not attempt to start the car again until it's in a shop with proper diagnostic equipment.
I have had my car to the dealer 4 times for this same issue which still has not been fixed. The engine light comes on when it wants too and then there is very little power in 1, 2,and 3rd gears this is a manual trans. I almost got hitin the side because of pulling from a stop sigh and went to go and looked down light was on and car did not want to move. Its very hard to get a stick shift car to start out in 4th gear. Kia says they want me happy but will not replace the car instead offering free oil changes and other items but i want a safe car to drive not other items.
My kia soul has the 2.0 l engine which has ran great until 4 months ago. I starting hearing lifter noises like when you get bad gasoline. Then on the highway, it starting losing power and finally, the engine quit. Now mechanic says repairs will be $2100 or more if entire engine is needed. I do have around 188000 miles on the engine.
Driving the vehicle on the highway at 65 mph, there was a loud bang in the engine compartment followed by a loss of power. As the vehicle slowed, the check engine light illuminated, followed by the oil light illuminating.brought the vehicle to a stop on the shoulder and smoke filled the vehicle. Flames coming from the engine compartment were extinguished with a fire extinguisher. There was a trail of oil behind the car with some pooling underneath.the vehicle was towed to our local dealership for examination: "found broken rod punched hole in block causing oil leak. Oil got on exhaust causing fire. Need to replace lockblock and several other components that caught fire or damaged."repair estimate with used engine ~$8000. I declined repairs at this time based on research of this problem. This vehicle has the 2.0l engine and thus was not covered under recall #19v-120.
While driving on a street at 55 mph my car suddenly stalled and the front wheels locked for second.luckily it was dry straight pavement so i was able to safely pull over.i was able to restart the car but it had a very load knock so i immediately shut the car back off.the check engine light never came on even after the engine failed.it is my understanding kia has recalled this same 2.0 liter engine in other model cars but not the soul.the car only has 75k miles and has the oil changed every 5k miles.it seems this is the same issue causing engine seize and fires in other models and should be considered in the recall.the only solution after the failure is to replace the engine and who knows how long the replacement engine will last before suffering the same failure.
On 10/25/2017 while driving on the highway, my 2014 kia soul caught on fire - spontaneously and without warning (no apparent issues in operating the car, warning lights on the dash, etc.).two fellow motorists honked their horns and flashed their lights in an effort to signal me.the back windshield began to 'fog up' due to the heat/fire, and we immediately pulled off the highway.in an effort to escape this emergency, i along with my son, who was driving, immediately got out of the vehicle and moved a safe distance away before calling 911.at this point flames were coming from both underneath the vehicle and from the engine compartment.the car was soon engulfed in flames.multiple fire engines responded to the scene in extinguishing the fire and securing the scene.the car was a complete loss (see pictures attached in the report).it is important to note that my 2014 kia soul was taken to a local kia dealership between 10/17/2017 - 10/19/2017 for diagnostics due to lights (internal and on the dash) flickering and an abnormal sound.the dealership's service department replaced the battery, performed a safety inspection, but were unable to identify the flickering lights issue, nor were they able to identify the source of the abnormal sound although they did acknowledge its presence.the service department released the vehicle to me and advised me to drive the vehicle to see what happened.my car was brought home, parked, and not driven until the incident on 10/25/2017.
Kia soul all of sudden had engine light on and acceleration started to decrease for 5 minutes. Car then went back to normal but engine had klanking sound. After slowing down off highway, clacking sound was louder and engine started to sputter and stall out. When car turned on it engine had loud clangs. Once towed to dealer, dealer said metal shavings was found in oil filter and required a new engine be installed for 12k. This happened at 115,000 miles just outside the powertrain warrenty
On 10/22/2018, while driving my 2014 kia 2.0l gid soul, at or under 60 mph on a paved highway, moving in a straight line, i heard a clunk and the engine died at 128,048 miles. This vehicle was purchased new.all maintenance was conducted at only 2 kia dealerships while under warranty. The vehicle was towed to the primary dealership but had to towed to storage several days until i returned .it was subsequently towed back to the dealership- now under new ownership.i requested a diagnosis of the engine failure but it was not done, reason unknown, so i ordered an engine replacement.the vehicle was in the shop april 10 to june 25, 2019, at which time i turned in my rental car and paid for the engine- again, not receiving a report as to why the engine failed in a catastrophic manner.between 5/22/2019 and 7/30/2019, i attempted to communicate with kia usa by phone and emails to consumer affairs.on 7/30/2019, during a phone conversation, representative brandon offered a reimbursement of $750 for rental and towing fees in lieu of discussing something reasonable to the coststotaling $8,193.43.he was to call me back on or about 8/02/2019 but has not. Today, 8/10/2019, i went to add a message to (kia) case number 13186735, only to learn that "this case has already been closed..."i believe that kia is attempting to avid reimbursing me for a loss not my fault.records and correspondence are available. (-end-)
Three weeks after i got a oil change i had to take it back to the dealership so they can put more oil in my car and assess the situation. My car was put on the machine and the mechanic said all i needed was oil everything looks good i got a print out of what they look at and everything look good. A few months later i couldn't accelerate when i was driving to work in my low oilindicatorappeared on the message board so i took it to kia to have them take another look at it this time they said i have sludge buildup in my engine and there's nothing they can do at this about the third time i took her to keep an on a previous times they did not tell me anything about any slides or anything was wrong with my engine.
I was mid turn going home when suddenly my car refused to speed up and became to rumble. I successfully made it home right down the street. When while approaching my home my vehicle stalled and all lights suddenly came on. Oil, engine, battery. I have not had any issues with my car and i get my oil changes regularly( warning light has never came on). I had triple a tow my vehicle to the dealership as i am still under warranty. They wanted to charge my 145 to just look at it. They said the warranty company might not cover the engine being shot. The dealership has not replaced my miles sticker to tell me when i need an oil change the last three times i've been there. They never informed me how long their oil changes are good for. I have read many reviews on this car and many people have had the same issue. My car is covered under warranty but they want to charge me and might not even fix it. I haven't been able to work without my car so i am low on funds. If a engine issues are very common with this model of vehicle they should be able to replace no questions asked. I pay for my warranties but they cant help me?
Complete engine failure - 11-5-18 - all lights came on and car died in the middle of a turn. All oil was gone from engine. Car cannot even be manually cranked. Seems to be exact same issue discovered with same year 1.6l engines, but wasn't included in recall as a 2.0l engine for whatever reason.3 mechanics have quoted me a $10k repair including an entire new engine. No salvage or used engines available anywhere.
Engine runs dry of oil while stationary, headlight wires melt while stationary.
Engine loses power at times for a split second. Acceleration sometimes causes a lunging motion. Also has difficulty maintaining speed while climbing small hills. Oil runs dry within a week of refill.
The contact owns a 2014 kia soul. The contact stated that while driving 45 mph, the vehicle shuddered and shook abnormally. The contact stated that there was no warning light illuminated. The contact stated that the vehicle was repaired under nhtsa campaign number: 19v120000 (engine, engine and engine cooling) prior to the failure.the vehicle was taken to roseville kia (830 automall dr roseville, ca 95661) to be diagnosed. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 150,000.
The contact owned a 2014 kia soul. The contact stated that while his daughter was driving the vehicle at an undisclosed speed, the vehicle experienced a loss of automotive power. Another driver notified her that there was smoke coming from the vehicle. After the vehicle was stopped, the driver saw flames coming from underneath the hood of the vehicle. The fire department was notified of the fire and arrived and extinguished the fire. The vehicle was towed away from the scene of the fire. A fire report was filed. The vehicle was destroyed. The cause of the fire was not yet determined. The contact mentioned that previous to the fire there were several cylinder misfires. The manufacturer and local dealer were not notified of the failure. The contact indicated that the original engine had been replaced in 2018. The failure mileage was 238,000.
My vehicle is having identical issues to nhtsa campaign number: 19v120000 which led to recall sc176 by kia which only covers the 1.6l models, not the 2.0l which is the vehicle i drive. We are experiencing a loss of power while driving in all conditions (highway, city streets, etc.)and gears not shifting at the right times (such as when traveling uphill at highway speeds it will downshift from 6th to 3rd leading to the rpm's spiking into the 5,000 range and the temperature gauge will begin to climb or when taking off from a start it will quickly move from 1st to 2nd to 3rd gear while the vehicle moves very slowly before providing the expected movement [this being with a light press of the pedal])) as well as a loss of oil that my mechanic has been unable to locate the source of. From my research into this issue these symptoms line up with what the affected vehicles experienced before they were recalled.the loss of power and shifting difficulties were first noticed on 9/1/19, while the drop in oil level was first found on 6/16/19 where it has been monitored closely since and a leak was looked for but not able to be found during two separate oil changes since then.i wanted to see if this case could be looked into again to see if the scope of the recall did not cover all vehicles potentially at risk.
I started hearing a rattling noise in my engine, i stopped to check my oil and it was extremely low. I changed my oil and oil filter then 2 days later i started hearing a metal on metal noise only when i started the car. I checked the oil again and it was low. My kia soul is a 2.0l engine, but the 1.6l engine had a similar recall. Low oil pressure light and sometimes the check engine will come on. My kia has no signs of oil leaks but i've had to top off my oil too frequently
The contact owns a 2014 kia soul. The contact stated that the vehicle was serviced for nhtsa campaign number: 20v750000 (engine) and a manufacturer's product improvement campaign software update however, the failure occurred. The contact stated that on three separate occasions while driving at 60 mph, there was a rattling sound heard then the vehicle loss motive power without warning. The instrument panel light and front driverā€™s and passengerā€™s side headlights flickered on and off. The vehicle was taken to the dealer and diagnosed that there was a rod bearing knocking code that appeared on the code reader however, there were no oil leaks found. An oil consumption test was performed which found that the vehicle consumed a quart of oil for every thousand miles. An engine test was also performed, which the vehicle passed. The vehicle was not repaired. The manufacturer was made aware of the failure but informed the contact that there was no warranty coverage and advised the contact to drive the vehicle until the engine seized. The failure mileage was 93,000.
My motor exploded just like the 1.6 motors that are being recalled but mine is a 2.0 motor.
The contact owns a 2014 kia soul. The contact stated that their son was driving 65 mph, the contact depressed the accelerator pedal but the vehicle was decreasing in speed. The contacts son noticed smoke coming from the front hood of the vehicle. The contacts son pulled over the side road and then saw oil on the ground and pieces of medal. The vehicle was towed to their residence. The vehicle was later towed to local dealer kia of bradley (1010 tighe dr #4621, bradley, il 60915) who diagnosed the failure as a medal rod going thru the engine causing a hole in the engine.the contact later found out on their own that the failure was related to nhtsa campaign number: 19v120000 (engine, engine and engine cooling). The contact notified the dealer of the recall but the dealer advised that the failure was not related to the recall. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.
The contact owns a 2014 kia soul. The contact received notification of nhtsa campaign number: 20v750000 (engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at various speeds, the check engine warning light illuminated and the vehicle loss motive power and hesitated to accelerator above 50 mph. The vehicle was taken to kia country of charleston (2361 savannah hwy, charleston, sc 29414 (843) 573-2300) where it was diagnosed that the vehicle had oil consumption failure. The vehicle was not repaired. The contact managed to drive the vehicle to an independent mechanic where it was diagnosed a second time and determined that the catalytic converter failed. The manufacturer was notified of the failure and referred the contact to nhtsa to file a complaint. The failure mileage was 175,000. Vin tool confirms parts not available.
Was driving around 75mph on interstate when engine started knocking and smoking. Engine locked up but was able to coast off interstate. Upon further review by my self and a mechanic. We noticed no oil in car it was only 75miles over for a change. Worst part is that car was just about paid off.
I was driving on interstate 75 north in marietta, ga when my vehicle suddenly lost power in front of an 18 wheeler. I was able to navigate off the next exit. There were no warning lights lit on my dash and there had not been any lit prior to this incident. June 2020 my catalytic converter was replaced under recall #sc176. All of the symptoms point towards engine damage that occurred prior to the recallrepair.
My son was coming to a stop due to a car in front of him making a left turn and was at about 5 mph on a 2 lane highway when suddenly the dash lit up like a christmas tree and the car started clicking and knocking and shut off. The oil pressure warning light did not illuminate until every warning light on the dash lit up. Now the bearings are shot. The car has never leaked oil the engine compartment is as clean as it can be. I am glad it did not throw a rod through the block and start a fire.
Loss of engine power, the car was towed to a nearest dealer for diagnosis and found that catalytic converter was defective.
In october 2019, my car lost power and after getting it to karp kia im rockville centre ny after much hassle karp kia replaced the catalytic converter. Two days after i picked up my car i had my oil changed at jiffy lube. 3 days after the oil change, there was no oil in my car and the battery was dead. After i took the car back to the dealer and told them that the problem was exactly the same as the recall, they would not fix it because the engine is not a 1.6 but a 2.0 it is not covered under the recall. I have 59000 miles on the car. I saw where 2.0 engines on other kia models were added to the recall but not the soul. I also see other complaints on this website that are the same as mine. Please investigate and consider our complaints before someone dies. Fyi, i still have more than $10000 left on my car note.
My fiance and i were driving we pulled onto the busy highway in joplin missouri the car just stalled out and died out of nowhere..no check engine lights no warnings just died would not start back up my fiance finally got it to start back up it made it two miles then stalled again in the middle of a busy intersection!! i had my two girls with me it was pouring rain we had to push the vehicle to safety!! stuck with tow fees shop fees now only to find out a week after this happened that a recall has been put out for the same thing that happened to us!! we called kia immediately they refuse to do anything and want us to pay again to have the vehicle towed to the nearest dealership so their mechanic can install a software then diagnose it themselves!! damage already done and theyre not going to do anything about their screw up!! they should be sued!
My car engine exploded and car caught fire. Kia said they will not do anything about it. The engine was making a lawn mower noise prior with no check engine light then a few days later the engine blew. I was in cruise control when all this happened. By the time i made my way to the edge of the road my car was fully engulfed.
On 02/15/2019 i was driving on county hwy h in delta township, wi at 45 mph when suddenly i heard a loud noise and my 2014 kia soul lost power. As it lost power, first my oil light started blinking and then my check engine light came on and started blinking also.i was able to turn it around and drive approx. 100 ft into the delta town hall parking lot where i discovered my engine was smoking and i had lost numerous fluids out of the engine.i then called a local wrecker and they towed it to their shop.a&l auto in iron river, wi.they stated after looking at it that something made a large hole in the side of the engine and most likely the engine would need to be replaced.i then requested they tow it to the kia dealership in duluth, mn where i purchased the vehicle.
I went to the kia dealershipand they did the recall on my engine. The cuyler dealership told me that they would need to replace the cop ecu logic and the catalytic converter. They told me that the engine doesn't need to be replaced. I got the recall done on a friday., and the next day my check engine light was back on and my oil light keeps coming on. I believe i need a whole new engine. I'm just really disappointed in how it turned out. My check engine light should not be on!
The engine started overheating when the vehicle reached over 150,000 miles.the oil in the car is burning rapidly.i have to check the engine oil daily and when on the freeway every hour because the oil is burning rapidly.when there is no oil the engine shuts down.the engine is overheating and i am afraid of an engine fire.i am constantly putting oil in the car because it is burning out rapidly.i am not sure why.there is a recall but i am not sure if i can get it because of the mileage on my car.
The contact owns a 2014 kia soul. While driving 65-70 mph, the vehicle shook uncontrollably, made an abnormal bubbling sound, and stalled. The vehicle was coasted over to the road shoulder and towed to classic kia carrolton (2920 n interstate 35e, carrollton, tx 75007, (866) 559-8140). The dealer stated that the engine did not stall and the vehicle was not included in a recall. The contact stated that the vin was included in nhtsa campaign number: 19v120000 (engine and engine cooling). The manufacturer was not made aware of the failure. The failure mileage was 87,000.
One day it was fine, drove to louisville ky from lexington ky and noticed sporadic,weird shifting which seemed very off, shifting at the wrong time i had grown accustomed to for the previous 6 yearson the way back home car would not go over 55-60 mph and to try and force it to downshift only made the engine rev extremelyhigh and noisy with no forward motion, car acted as though it wanted to just quit altogether, and from that point on its been bogging down like a giant sat on the hood upon pushing the accelerator to get more speed, and upon backing off 9f the accelerator pedal the loud revving noise eased up and car seemed to recover somewhat until the next acceleration...the car has hesitated,engine idle is, for the most part, ok, but 55-60 is as fast as it will go unless going downhill, then i can 65 mph until the next time it needs to go up an incline then it shows to 40-45 with obvious stress trying to maintain a certain speed.
I got a 2014 kia soul in june of 2018 . The vehicle was ok until july 2019. I noticed that i was always very low on oil and i was very much on top of my oil changes. I would have to put at least 3 quarts of oil in the car every 3 weeks. The day before i broke down my oil light came on so i put a quart of oil in it. Next day (the day i broke down)while i was driving back from dropping off a bank deposit for my job, the vehicle started to 'jerk'. The street i was driving on is pretty busy 45mph. I was able to pull over and noticed my oil light was flashing. Because of this happening my manager had to come and follow behind me to park it back at the job. While driving there was a huge knocking noise that got worst when i tried to accelerate. Because of this happening i was out of a car for over two weeks because the dealership was packed and lost wages. My major concern is having children as well.
The contact owns a 2014 kia soul. The contact stated that the vehicle was included in nhtsa campaign number: 19v120000 (engine, engine and engine cooling); however, the failure continued after the recall was remedied. While driving various speeds, the oil and check engine indicators illuminated. The contact took the vehicle back to archer kia (11614 southwest fwy, houston, tx 77031, (888) 879-5194) and was informed that oil had been burning inside the engine. The manufacturer had not been notified of the failure. The vehicle was not repaired. The failure mileage was 70,000.
My car has been burning oil in an abnormal rate. It begin at the beginning of 2020. I always took my car for recommend maintenance to the kia of carson in california. Now about every month i have to top off the oil. An estimate of less than 600 miles per month. Sometimes when i am at a light the car will shake a bit. Also if i use the ac the car will shake a bit as well it did not do that before. If am driving i don't feel that shakes. The first time that i noticed something was going on i was at stop light and my car shaked and felt like it was going to turn off. After that it shakes if am too long at a light but not too hard.
Car had a decrease in power while doing the speed limit on the interstate. We ran a code check and it came back as p1326. Determined we were able to attempt a drive home as code description online indicated car was in 'limp home mode'. Could not accelerate over 60, had difficulties going up hill. Check engine light came on at time decrease in power occurred. Warnings of any issues prior to this. Damaged catalytic convertor was replaced in feb or march of this year, under recall,though told no damage to engine - how is that possible? will not drive the vehicle based on possibility of injury, damage, inability to go with flow of traffic safely.
My kia soul 2014 just blew up and caught fire. The engine was a 4 cylinder gdi. The car went up in flames. The engine blew loud and as i came to a halt the entire car was on fire. Then the gas tank exploded. I was in cruise control going up a hip noticed the engine riveting hard and then the car engine made that loud bang and then in 12 minutes car was engulfed and gas tank blew as the fire department arrived.
Loses acceleration going uphill. Knocks and rattles when car is turned on. Previous car was a sorento and did the same. Shut off on me in the middle of the freeway with my children and myself in it. Felt like the engine fell out from underneath the vehicle. I seeing the beginning phases of the same issue with my soul. Im scared that this car will not only shut off on me while driving on the freeway but that it may cost me my life if someone were to rearend me when my car loses power to an issue no one seems to know what the problem may be. There should be a recall on all kia engines and is poor manufacturing. Major issues with this brand of car is the electrical, engine and that it sucks up so much oil without warning.
I heard a knocking noise in my engine (66k). I had just changed the oil 4 months ago and was due for an 'oil change 'so calmly i went to check my engine and i was met with an unwelcome surprise, my engine was abnormally low on oil. I never had any inclination oil was leaving as i had no trace of leaks and my oil light never came on initially i thought maybe i could just put some more oil and take it to get the oil changed and the issue would be over. I was told by firestone,i should take to the dealer to get checked since it might still be under warranty. I did drive the car home and then to the dealer because i now had fresh oil and should be able to have the issue remedied. It took the dealer over a week to hear back from the tech line, with me calling constantly to get an update. Only to be told there is nothing covered because i have fresh oil in my engine. It would cost me $5,600 to replace the engine.i was left with no recourse, since i cannot trade, but to have the engine replaced at my own expense. I started to do research and learned the class action lawsuit for the gdi motors failing due to faulty rods. I discovered, my rods were shot and eventually as i was driving to the mechanic to have the new engine installed, something seemed to have shot through my oil pan causing a hole in oil and total engine failure, on the highway. At this point, i had to call a tow truck and endured safety hazards on the highway. I initially saw no point in having towed to the shop for almost 30 miles because that was the best deal, i could find to install the engine i bought. I also found out i had to have my clutch replaced. This whole scenario caused me a great deal of stress, worry, and financial trouble. I ended up paying close to $2,800 to have a used gdi engine installed.
I noticed a strange clicking or sputtering of my motor and then the engine completely cut off while driving down a city street. Fortunately, i was on a street, turning right at a stop light...and not the freeway! found out that the engine blew and that all the oil was sucked up out of my car. My next oil change wasn't due for another 1000 miles. I had no warning lights! no nothing other than non-functioning car. Researched engine failure and found out about the recall on 1.6 l engines (i have a 2l) but same issue. My mechanic said that he sees this at least once every 2 months in kia's. The 2l needs to be added to the recall!apparently,after research on this site, many people are complaining about the same issue. People could get hurt! what if i was on the freeway??? or, my engine caught fire??? i'm so grateful i'm alive right now.
The contact owns a 2014 kia soul. The contact stated that the vehicle would idle when coming to a complete stop and there was a heat source coming from the floorboard. The vehicle was taken to the dealer and was serviced for a manufacturer's product improvement campaign software updates for the engine control unit and knock sensor detection system however, the failure recurred after the repair. The manufacturer was made aware of the failure. The failure mileage was 51,000.
My 2014 kia soul exclaim would not shift gears causing deceleration. I took my car to karp kia where i purchased it. It took karp kia 1 week to replace the catalytic converter. 3 weeks later i brought my car back to the dealer because oil was not staying in the car but leaking onto the engine. Karp kia will not honor my warranty nor my extended warranty because i can't get all of my maintenance records despite the engine recall. I bought the car in 2017 and the car has less than 60000 miles and needs a new engine. I am legally disabled and trying to find a way to make them honor the recall/warranty that they want me to pay for because i don't have all of my oil change receipts. Please help me.
While i was driving on the highway, i heard a loud banging coming from the front of my car. I took it to a repair shop and was told it needed a valve replacement but it was only a matter of time before i would need to replace the engine. I did have the valve job done at great expense to me. However the engine light came on and despite having each of the problems fixed generated by the codes that came up, the engine light never went off. Now i understand there is an engine recall and the problems described are exactly what is wrong with my car e.g. Engine light is on, check oil light flickering on, gasoline/fuel odor. I also had the catalytic converter replaced at my expense, only to find out there was a recall on that too. I need to have my engine replaced. This is a safety issue. Kia needs to make good on its promise.
Every time i start my car, there is a loud knocking sound coming from the engine.there is also an oil leak, and my oil light came on 3,000 miles before i was due for an oil change. The knocking will subside, but come back in spurts as i am driving.
I was driving down the highway few months ago and suddenly the car just stalled i was going about 60miles an hour and the car just stalled as i was driving down the freeway and it just did it again a couple of weeks ago i had to start the car both times as it was rolling to keep from losing control the vehicle.now i am afraid.
My car burns oil bad. I have to put oil in it every 1500. Miles.it has cut off on many occasions, very dangerous.the check engine light comes on often when it gets low on oil, never the oil light. The car has 124,000. Miles on it, it scares me every day. I travel alot about 225. Miles a week. Is there any help ??thanks [xxx].redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)
Just finished gassing up after work from highway driving and oil light starts flicking on and off really fast for a min then goes away . After i pull off the main road to a neighborhoodi'm about to pull over to check car and go over a speed bump car dies. So i get out pop hood open oil cap there no oil and fumes coming out and i really didnt get a warning light or anything to warn me there wasnt any oil other then the flickering light that just went off. It has 100000 miles got oil changed every 4000 to 5000 it last had one at 96000. So i have someone pick me up i get oil put i. It doesnt start i leave over night find out cpu has a sensor to protect engine from further damage if it gets hot so i disconnect battery and reconnect it starts but now theres a knocking sound i take it 2 min away to firestone they listen to it and say the problem is a internal motor problem they cant fix sounds like a rod broke.or loose. So i have towed to dealer for now. I just saw the news about them catching fire and basically put 2 and 2 together. The cars are eating too much oil due to a regulator sensor and the oil sensor is not letting people now there isn't any or that its low til it's too late so the rods break and puncture the motor causing oil to leak and catch fire due to heat. So now i have a car that's undrivable that i have to pay possibly for a new engine due to a faulty distribution sensor and oil light warning system that causes overheating of the motor. I hope my recall notice comes soon to replace this motor cause i don't have 4 000 to 6000 dollars to replace a new one.
Vehicle turns off when in motion at speed off 55 mph all power, lights, and control of vehicle stop working this can cause a major accident. This has happen 3 times this must be added on a recall list
The contact owns a 2014 kia soul. The contact stated that his engine consumed excessive amounts of oil without warning, while driving at various speeds. The contact stated that he would add at least 16 oz of oil into the engine every 500 miles. The contact had taken the vehicle to kia of old saybrook (275 middlesex ave, old saybrook, ct 06475) where he initially believed that the oil failure was due to nhtsa campaign number: 20v750000 (engine) however, the dealer informed him that the excessive oil consumption was not related to the recall. The dealer also informed him that they would perform an oil consumption test which confirmed that the engine was consuming excessive amounts of oil however, since the vehicle was not under recall, the dealer offered no further assistance. The manufacturer was also notified of the failure and informed him that the vin was not subjected to a recall. The vehicle was not repaired. The failure mileage was approximately 100,000.
Car caught fire on may 24th 2019. My son heard/felt a pop and got out and checked his tires and they were fine, then smoke started coming from engine and car went up into flames.
The contact owns a 2014 kia soul. The contact stated that the vehicle was using an excessive amount of oil and there was an abnormal knocking and tapping noise coming from the vehicle. The vehicle lost a quart of oil and additional oil was added. In addition, the check engine and low oil warning indicators illuminated. The vehicle was taken to hanson kia (2300 carriage loop sw, olympia, wa 98502, (360) 943-2120) and an oil consumption test was performed. The dealer diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 79,000.consumer stated i continued with my oil consumption tests and i was using 1/2 quart of oil every 500 miles. Kia finally agreed to take the next step in fixing the problem. They are replacing my engine.
I purchased this car used in feb 2019. In nov/dec it began to lose power when driving and the engine light came on. I took it to several shops and it was finally diagnosed as a clogged catalytic converter. The engine is the 2.0 gdi. It seems that it's a common problem with these cars. I would like an investigation to add the 2.0 engines to the 1.6 engine recall.
My daughter was driving her 2014 kia soul and suddenly it decelerated without warning.it also started making a clanking noise so she parked it immediately.no engine or warning lights, just running badly.we had it towed to a repair shop and was informed that the noise was piston rattling around and that the motor was pretty much shot.this made no sense as we have always kept up with oil changes and it only has around 87,000 miles on it.we sought a solution with kia and was told because she was a second owner that the warranty was no good after 60,000 miles.of course there is no recall for her 2.0 l motor.i am shocked that so many people have had similar complaints and yet kia gets away with no responsibility.we are looking at $ 8,000 for another motor or buying a new car.neither is a viable option, this car was supposed to last longer than this.something isn't right
Was driving the car at normal speeds with no prior issues, engine seized up.required flooring to achieve 25 mph.stalled repeatedly.took to shop and engine destroyed, no oil found with no prior leaks and regular changes.no prior engine trouble/history.car has 68,000 miles.
I was driving my car when i started hearing a ticking noise, the car started shaking, and acted like it did not want to accelerate. The check engine light came on and was flashing. I had it hauled it to a kia dealership where they told me that i would have to have the motor replaced due to rod damage.
The contact owns a 2014 kia soul. While driving 25 mph, the contact smelled a burning odor and the check engine warning indicator illuminated. The contact stated that the vehicle exhibited the same symptoms as listed in nhtsa action number: dp18003 (engine and engine cooling). The vehicle was taken to nemet kia (153-03 hillside ave, jamaica, ny 11432, 718-523-1145) to be diagnosed, but the failure could not be duplicated. The vehicle was not repaired. The manufacturer was notified of the failure and stated that they would call the contact back. The failure mileage was approximately 64,000. *dt
December 2020 while driving on the freewaymy 2014 kia soul started stalling and threatening to lose power, and then, without warning the engine light appeared.my car jerked and threatened to turn off-acceleration was decreased-it was very alarming and very sudden. The engine light stayed on for a few seconds then it started flashing off and on. I took my soul to a nearby mechanicand was informed that i needed motor.in september 2020 the same thing happened, my kia soul started stalling and jerking, engine light came on, i had decreased acceleration-started losing power.i was close to a kia dealership service center, at that time, and kia diagnosed my kia soul-and per the invoicethere was a 'cylinder 3 misfire detected. Cylinder 3 coil has open circuit'.i paid $500.00+ in repairs. Three months later december 2020-same symptoms but worse, and now there is a much largerproblem. I reached out to the kia dealership who performed the repair in september 2020,and informed them of the problem, and shared what themechanicinformed me of, and was told to bring it in for a diagnosis which would cost approximately $200.00, so that the kia service centercould determine whether or not my soul needed a motor.i'm sorry, but i just paid $500.00+ for repairs in september 2020, and i had to pay $79.00+, to the mechanic who diagnosed my soul, i did not, and still do not, have $200.00 extra dollars for kia to run a diagnostic and give me the same diagnosis.nor did i, or do i have, theextra money to tow my soul to kia. I had one tow,and i made the decision to have my kia soul towed to my residence where she sits today.sadly in the cold weather, and during a pandemic, i have to seek a ride or take the bus to and from work, and the grocers etc.. This is not good for me or my family at this time.
The contact owns a 2014 kia soul. The contact received notification of nhtsa campaign number: 19v120000 (engine and engine cooling). The contact stated that kia new braunfels (3363 interstate 35 frontage rd, new braunfels, tx 78132, (830) 214-7280) failed to provide the remedy for the recall campaign by only upgrading the cop ecu logic to prevent overheating of the catalytic converter and the engine assembly. The dealer had not provided an in-depth inspection of the parts. The contact felt that the manufacturer and dealer failed to comply with the repair guidelines as the manufacturer refused to replace the parts. The manufacturer was not contacted. The contact had not experienced a failure.
While driving onto interstate soul did not want to accelerate, engine revved but was not increasing speed, which almost caused an accident. Loud knocking began, but warning no lights were on. Vehicle was towed to local mechanic, who diagnosed engine failure. Vehicle was then towed to engine repair shop. Kia then advised vehicle be towed to kia dealership. In process of getting to dealership.
I have been calling kia dealerships in the washington d.c., maryland, virginia area to have important safety recall 20v750 service work performed on my vehicle due to the possibility of engine fire risk, and all of the dealerships either do not return my calls, or say they don't have recall appointments until may 3rd, almost 60 days away, even though regular service appointments are available within 7 days, and this is a safety recall. Is this legal, to refuse to perform a safety recall and delay the work for 53 days? dealers in questions were kia of woodbridge(called 3 times and each time gave all information and told they would have a service rep call me back, and darcars kia temple hills said not safety recall work for 60 days, but other service work they would do next week.)
The contact owns a 2014 kia soul. Shortly after the vehicle was purchased, it randomly stalled. The engine was hesitant and the check engine indicator illuminated. Riverchase kia (2200 us-31, pelham, al 35124, (205) 987-6518) was notified of the failure. The contact later received notification of nhtsa campaign numbers: 19v120000 (engine and engine cooling) and 17v608000(steering). The contact scheduled an appointment, but the dealer did not provide the repairs within the timeframe that they indicated. The dealer did not offer a loaner vehicle. The vehicle was not diagnosed or repaired. The manufacturer was notified. The failure mileage was not available.
Took my car in to have oil changed before it was even due and it didn't even register in the oil dipstick.they changed oil i checked it about 2 weeks later and it was half full, later the next day i checked it and said it was low.i have no oil leaks, so itnis brining oil for no reason. Taking to mechanic this week
The contact owns a 2014 kia soul. The contact stated that while driving, the vehicle failed to exceed 60 mph, with an abnormal sound coming from the vehicle. The contact checked the oil dipstick which showed no oil present. There was no warning light illuminated. The vehicle was taken to an independent mechanic where an oil change was performed. The vehicle then was taken to jones kia (2001 bel air rd, fallston, md 21047, (410) 877-1700) where it was diagnosed and determined that the engine had oil consumption and a test was performed. The ecm was updated on february 3, 2021 however, the failure recurred. The contact associated the failure with nhtsa campaign number: 20v750000 (engine) however, the vin was not included. The manufacturer was notified of the failure and provided the contact with a case number. The manufacturer declined to provide an engine replacement. The failure mileage was approximately 102,000.
The contact owns a 2014 kia soul. While the vehicle was at a stop sign, it stalled and the battery warning indicator illuminated. The vehicle failed to restart and was towed to an independent mechanic where it was diagnosed that there was internal engine damage and the engine needed to be replaced. The vehicle was not taken to a dealer and was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 113,143.
Under normal and mild acceleration, there is noticeable hesitation and power loss when the automatic transmission shifts up; most noticeable when shifting occurs from 2nd to 3rd and 3rd to 4th gears.
Took my vehicle into my local kia dealer for a letter titled "product improvement campaign" sent from "corporate headquarters" to perform a "software update on 2014-2016 gasoline direct injection (gdi) engine to protect the engine from excessive connecting rod bearing damage. Upon picking it up from the dealership, the cel (check engine light) immediately began flashing within a few miles of driving off the dealership.in taking it to the dealership, and with their collaboration with the corporate headquarters, kia is unable to fix my car.i have had a rental car for 30 days now.kia has offered 2 cash amounts for compensation, both of which will not cover replacing the engine.the car worked perfect before all this began and i have records to prove that.vehicle was meticulously dealer only maintained.i have requested a new engine from a non-problematic 2017 or newer kia soul or a 2017or newer kia soul replacement vehicle.i have not heard back from kia corporate headquarters as of yet.was told i would hear from someone by 10/30/2020.
The contact owns a 2014 kia soul. While driving various speeds, the vehicle hesitated to accelerate, stalled, and a burning odor was noticed from the engine. Also, the check engine indicator illuminated and the brake pedal traveled to the floorboard while attempting to stop. The vehicle was taken to an unknown dealer who was unable to determine the cause of the failures. The brakes were replaced, but the failures continued and eventually the engine would no longer start. The cause of the engine failure was not determined. The manufacturer was notified of the failures and provided case number: 13377834. The failure mileage was 20,000. The vin was unknown.
Car was brought in for sc176 (recall to fix issues with catalytic converter causing fires). Car was fine when i brought it in. No errors, etc.one day after recall was performed, mil light came on.brought car back to same dealer. Dealer said the catalytic converter needs to be replaced, which is the entire purpose of the recall, but was no longer eligible for this service.the software update that was applied caused the car to detect the catalytic converter is indeed bad, but now that the dealer has "completed" the recall, they have washed their hands of the safety issue.they have eroded any trust of bringing a car in for a safety recall in the future.i was instructed to call corporate, which has been deliberately unhelpful and seems as if they are trying to avoid the problem.the dealer also said i am not the first customer to have the exact same experience with this recall.
The contact owns a 2014 kia soul. The contact stated that while driving at 70 mph, her vehicle began to lose power as the check engine light illuminated on the instrument panel. The contact was able to restart the vehicle and took the vehicle to an independent mechanic where she had her oil topped off. The contact then took the vehicle to parkside kia(9929 parkside dr, knoxville, tn 37922) where she was informed that her vehicle was not under the recall nhtsa campaign number: 20v750000 ( engine) because the side of the engine that was damaged was not covered under recall. The contact then received notification of nhtsa campaign number: 20v750000 (engine) however, the dealer still refused to service her vehicle under the recall.the manufacturer was notified of the recall and after months of deliberation, they sided with the dealer and informed her that her vehicle would not be covered under the recall. The vehicle had yet to be repaired and remained in the possession of the dealer. The failure mileage was 109,000. Jo
Driving down the highway and started stalling cutting out and loss of power it went into limp mode called our dealer they said to far away to tow take it to one closer so we took it to patterson kia and told us it would be 5 weeks before they could put it on the computer and they didn't have a loaner so we are on a waiting list
At acceleration suddenly bogged out. Turns out to be the 02 sensor and catalytic converter over heated, burnt out newly replaced spark plugs. This is the second set ofo2 sensors replaced. Master mechanic says all due over heating from exhaust.
The engine in my 2014 kia soul + began knockingwhile i was driving on a highway. Within seconds of hearing the knocking, i was unable to drive the car and the car dangerously slowed doown on a highway with fast moving vehicles. I pulled over to the shoulder to find my oil had burned and my engine would no longer start.my oil was changed exactly 7 days before the oil was complelty burned out of the oil tank. There was no indication that there was a problem until my cars engine was no longer able to turn over due to lack of oil. Aaa came to pick me up on the side of the road and drove my car 60 miles to my mechanic before a kia dealership could take it. My car is now at kia, and they are refusing to replace my engine. There has been many complaints about this engine in this specific type of car. I am hoping that kia will admit to the engine and oil tank being faulty and replace mine free of charge. There should be a recall on these engines and the manufacturer should pay for the damages.
I own a 2014 kia soul, purchased directly from the dealer with 12 miles on it. Car is currently at 89,000 miles and i was informed by my dealer that the converter has a build up from everyday use and must be replaced for 2100.00. Previous kia souls had a recall for this same problem prior to 2014. Basically when accelerating i felt as if the car was struggling when trying to increase speed. The car would kick a little while in motion as it struggled from 20mph and up. The rpms increased between 4 and 5 at times when accelerating. I also felt when accelerating my pedal was nearly all the way down just to give the car some gas. I do a lot of highway miles and normally have to stay to the right lane until my car is able to pick up speed. This jerking would happen every time i need to accelerated. The kick back became noticable about a month ago. It started very light and has only progressed since
Catalytic converter needs replacing, clogged and broken. Went to my local mechanic and he said catalytic converter should not break/clog like this for years. Car has weak acceleration, and may even seize and stop acceleration while the gas is being applied.
I was driving. I came to a red light. The light turned green. The car in front of me went. I pushed on gas. The person n front of me hit brakes. I hit my brakes, felt a huge jolt. Car accelerated and was not braking. I slammed into the back of vehicle. I was wearing a seltbelt, but my knees slammed into dashboard. Air bags did not go off which everyone was surprised by this. I ended at hospital with a concussion, injuries to my knees, right ankle..etc my 2014 kia soul has been determined to be totalled. I have contacted you previously stating my vehicle had issues that were a safety hazard. I was told to keep checking for my vin to get added to a recall list. Now this has happened.i was admitted to hospital as well.
The contact owned a 2014 kia soul. The contact stated that while driving at 70 mph, smoke started coming from the air vents then the vehicle was filled with smoke. The contact pulled over, exited the vehicle, and saw there was fire coming from under the hood. The fire department was able to extinguish the fire. The contact was unaware if there was a fire department report filed. No medical attention was received for the contact and his wife, who was a passenger. The vehicle was towed to a tow yard and deemed totaled by the insurance company. The manufacturer was made aware of the failure and will have the vehicle towed to an unknown dealer for diagnosis. The failure mileage was approximately 105,230.
The engine in the car was running very roughly. It kept getting worse. We took it to the dealer and were told the rod bearings went bad at 98k miles with regular oil changes and normal driving. We were quoted $5084 for a new long block assembly or $5500 for a new short block assembly from the dealer. This repair is approximately the same amount the car is worth running and should not have to be done with such low mileage. Because we are the 2nd owners, there is no warrantee to cover the repair. We had to tow the car from the dealer and it hasn't run since. I believe this is a common defect that should be researched as kia had the same problem in the 2017 sorento/optima. I believe there will be more similar issues as other owners begin reaching the 100k mark in these vehicles and there should be a recall to cover these expensive, unnecessary repairs.
Car began losing power while driving (using cruise control) on busy highway (city, 4 lanes of traffic; 8/23/2020). Driver immediately stopped driving car and tried to find safe location to stop. Car started making loud noises from engine. Car was towed to kia dealership (8/24/2020). Kia employee reported hearing the noise upon starting the car, and stated he knew immediately that a rod malfunctioned and oil leaked into engine. Kia did not do further inspection. Engine/car is totaled and cannot be driven. Kia quoted $7,400 repair. Said this was caused by lack of oil change from owner. Car has regular oil changes with paperwork to confirm user maintenance. Kia souls with 1.6l engine have a recall for the same issue. Car's last oil change was approximately 2500 miles ago.
Recall campaign 19v120000 for overheating catalytic converters was performed by chantilly ourisman kia in march of 2019. I believe that the catalytic converter was not properly inspected and should have been replaced during recall repairs. My vehicle is now disabled with a bad catalytic converter as of january 23, 2020. How can i find out if the recall repair was properly done?
On october 27, 2018 while driving on i-10 west towards downtown baton rouge, my 2014 kia souls' engine 'popped' and lost acceleration very suddenly in heavy traffic. It was towed immediately to all star kia of baton rouge on siegen lane where it was purchased four months prior.it was determined by the service department that the soul had a 'massive engine failure' which cause it to throw a rod through the engine block. It was also at this time the service department informed me that the manufactures warranty does not apply to me since i am not the original owner and kia has no responsibility for the repair or replace of the engine. After researching the problem with the engine failure online, i have found that this is a common problem with the 2014 and 2015 kia souls. Several reports have been filed with the nhtsa concerning both engine failures and engine fires, but has not been included in the recent recalls.i implore the nhtsa to include the 2014 kia soul in the recent recalls for hyundai and kia due to engine fire problems.
The contact owns a 2014 kia soul. While driving at 50 mph, the vehicle inadvertently downshifted. The vehicle failed to accelerate over 20 mph with all warning lights illuminating. The contact was able to pull to the side of the roadway, turned the engine off, restarted after several minutes and was able to resume driving normally. The vehicle was taken to an independent mechanic who was unable to diagnose or repair the failure but was able to locate failure codes from the vehicle's computer. The contact was unaware of the failure codes.the vehicle was then taken to difeo kia (1320 ocean ave, lakewood, nj 08701 (833) 842-8290) where the vehicle was not diagnosed or repaired at the dealer due to the independent mechanic had removed the codes out of the vehicle's computer. The manufacturer was not made aware of the failure. The failure mileage was 9,541.
My daughter was driving the vehicle on 02/22/2019, and it started making a loud knocking sound.we were able to get the car home and drove it to the dealer on 02/23/2019.the vehicle didn't make it all the way to the dealer.the dealer determined that the engine failed and that there was extensive rod bearing damage. This vehicle had only 77526 miles on it.
2014 kia soul burning oil excessively. Have to refill oil one a week. This vehicle has never missed an oil change. 100,xxx miles. Started at 80,xxx miles.
I was driving with my child in the car out of town, when they wheels locked up and the engine made a horrible sound and died.i had to walk to a car rental place to rent. Car.i had my car towed to a local repair shop. I got home and the next day the mechanic called and said i would need a new engine that it blew a head gasket valve.he recommended contacting kia as there have been recalls on this car for this problem. I immediately contacted kia and they said there was a recall on my car and they would pay to have it towed to a local kia dealership. It is still a good two hours from where i live. But they assured me if would be covered as the issue it with head gaskets. It is recal number 2002b. The dealership contacted me and said it isn't covered. I asked why and the service advisor, justin stated the recall had nothing to do with it. No told him what kia headquarters told me. He stated he would print off the recall and speak with his manager and get back with me. The car has 124,000 miles on it. I have done strick maintenance.as a matter of fact i just had the oil changed. My biggest concern is the safety of myself and my daughter when the wheels locked up. Had i need on the interstate i don't know how we would have avoided an accident. Luckily i had taken back roads home and was entering a small town of winder and was only doing 25 miles an hour at the time. No warning lights were on at all.after the engine failed the oil pan light came on and was intermittently going on and off.
Vehicle engine shut off without any warning, could not get it to start. Had it towed to local firestone shop where they determined the engine had no oil and needs to be replaced. Its not fair as a vehicle owner that maintans their vehicle regularly to have something like this happen. I didn't get any kind of warning to indicate there was a problem. Vehicle just lost oil without any signs of leaks and no check engine light or oil light to give any kind of warning
I have been trying to get my car fix since february. It keep stalling without warning no lights will come on. I need someone to look at this situation i would like to get my car fix. I am paying my car note on time every month. Please help me.
The contact owns a 2014 kia soul. The contact stated that the vehicle was at tom dolan's reno kia (9455 s virginia st, reno, nv 89511) to replace the catalytic converter and two recall repairs. The contact stated that when he was driving the vehicle home, the check engine warning light illuminated and the vehicle stalled. The vehicle was taken back to the kia dealer where the failure was diagnosed as an oil leak. The contact stated that he received notification of nhtsa campaign number: 20v750000 (engine) however, the dealer informed him the failure was not related and that the repair was not covered under the recall. The vehicle was not repaired and remained at the dealer. The contact had not yet informed the manufacturer of the failure. The failure mileage was 136,972. Vin tool confirms parts not available.
My car caught fire upon a drive home. Had to call fire department and extinguished it myself before fire department arrival. Took vehicle to local kia dealership to have them check car.documentation of charting from fire. They told me itā€™s because i needed new snow tires. I purchased new tires. Months later my engine started knocking and vehicle is not drivable. I have filed a national claim with kia due to safety recall on 4/21/21.i have sent pictures and report. I leave multiple voicemails. No one is calling me back. Case number 14128806. Case manager is jesse. Twice iā€™ve been told his supervisor will call me back and no one has.fire occurred in 2018- engine blew in 2021
The contact owns a 2014 kia soul. The contact received notification of nhtsa campaign number: 19v120000 (engine, engine and engine cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at various speeds, the vehicle failed to accelerate and loss motive power. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the engine was ā½ quart low on oil, with no leaks present. The catalytic converter was inspected and flushed however, and additional diagnostic test was needed. The vehicle was then towed to the dealer where it was diagnosed that the catalytic converter fractured and the engine needed to be replaced. The vehicle was not repaired. The contact felt unsafe driving at low speeds due to the vehicle not accelerating above 15 mph. The manufacturer was not contacted. The failure mileage was approximately 107,269.
The contact owns a 2014 kia soul. The contact stated that the vehicle failed to accelerate above 40 mph. The contact stated no warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed but not repaired. Upon investigation, the contact associated the failure with nhtsa campaign number: 19v120000 (engine and engine cooling) however, the vin was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 146,000.
The contact owns a 2014 kia soul. The contact stated while driving an abnormal sound was heard as the vehicle loss power with several unknown warning lights illuminated. The contact opened the hood and checked the oil dipstick and discovered there was no oil in the engine. The contact stated that the oil was change three weeks prior to the failure. The vehicle was towed to her residence and then towed to the ntb in belair, md to be diagnosed. The contact was informed that the rod had punctured the oil tank. The manufacturer was notified of the failure and the contact was notified of nhtsa campaign number: 19v120000 (engine, engine and engine cooling). The vin was included in the recall. The vehicle was taken to the dealer however, the mechanic was unable to retrieve a diagnostic trouble code. The contact was informed that the engine needed to be replaced. The failure mileage was approximately 125,000.
The contact owns a 2014 kia soul. The contact stated that while driving at 60 mph, white smoke began to emit from the rear end of the vehicle as the "pull over immediately' as well as the check engine warning lights illuminated on the instrument panel. The contact immediately pulled over and shut the vehicle off. Due to the failure, the contact had the vehicle towed to hometown kia (111 midtown ave, mt hope, wv 25880) where he was informed that the engine threw a rod and that the engine would have to be replaced. The manufacturer was also notified of the failure and a case was filed. No further assistance was offered. Upon investigation, the contact linked his failure to nhtsa campaign number: 19v120000 (engine, engine and engine cooling); however, his vehicle was not included in the recall. The vehicle had yet to be repaired. The failure mileage was 91,521.
The contact owned a 2014 kia soul. The contact stated her son was driving at 35 mph when smoke started coming out from under the hood of the vehicle. The vehicles next to the vehicle and behind the vehicle honked their horns and started yelling at the driver that there was a fire underneath the vehicle. The driver pulled the vehicle over to the side of the road and the vehicle became engulfed in flames. The driver exited the vehicle through the driverā€™s side window due to the electrical components in the vehicle melting and not functioning as designed. The fire department extinguished the fire. A police report was filed. No medical treatment was needed at the scene. The vehicle was towed to a tow lot where the contacts insurance company inspected the vehicle and deemed the vehicle a total loss. The manufacturer was not made aware of the failure. The failure mileage approximately was 60,000.
The contact owns a 2014 kia soul. The contact stated while driving at various speeds, the oil warning light was illuminated. The contact stated that the vehicle consumed oil very quickly. The vehicle was taken to fred beans kia of langhorne (1801 lincoln hwy, langhorne, pa 19047) where it was diagnosed and the contact was informed that the catalytic converter needed to be replaced. The contact related the failure to nhtsa campaign number: 19v120000 (engine, engine and engine cooling). The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 90,000.
2014 kia soul. Consumer writes in regards to catalytic converter safety recall. *ldthe consumer stated the motor was replaced due to an oil leak. The gas float sensor and fuel pump was replaced.. The check engine light illuminated. The consumer was directed to wait for mail notification to have the catalytic converter replaced.
The contact owns a 2014 kia soul. While driving approximately 45 mph, the exhaust sound suddenly became extremely loud and the vehicle began to decelerate. The vehicle was later towed to orange park kia (6373 blanding blvd, jacksonville, fl) where it was diagnosed that the catalytic converter had blown from the engine manifold. The contact was informed that because no failure codes were present to identify the cause of the failure, the vehicle would not be serviced per nhtsa campaign number: 19v12000 (engine); although, the vehicle experienced the same failure listed in the recall. The manufacturer was also notified of the failure, but no assistance was offered. The failure mileage was 120,000.
My issue has to deal with the catalytic converter. I received a safety recall letter dated 4/12/2019 which stated i had a defect related directly to the converter. I brought the car in within days of this letter to get the upgrade to the catalytic overheating protection unit. Starting in feb of 2021 my engine light goes on, and stays on for a few days, then goes off again for a week . This has repeated itselfsince then. Ive since brought the car in twice explaining this issue, only to be told on my 2nd trip that my catalytic converter is clogged. I explained i have the safety recall later which states "kia will upgrade the catalytic overheating protection logic in the engine control unit (ecu), and if necessary replace the catalytic converter and/or engine at no cost to you". The response from both the dealer and kia has been, "that campaign has ended, and the repairs are your responsibility". My argument is,how can a safety recall that is directly related to my defect ever be expired?. The car has been diagnosed as having a clogged converter. I've been advised by a lawyer to reach out here to see if i can get any answers regarding the recall letter and if its valid for the life of the vehicle.
The exhaust manifold failed and yes, it is available for inspection.my daughter's safety was put at risk after i was advised by kia service center that i needed to replace the rocker cover and a fuel pump. My daughter experienced the burning smell of fuel and the vehicle would not accelerate and would not go above the speed limit of 20, when on an incline. I took my vehicle to kia service center on july 14, 2021 following the instructions written on the nhtsa recall # 20v750 notice i received from kia and they advised me that i needed to replace the rocker cover and a fuel pump.i paid $405 for replacement parts and service, left the service center with the impression that the vehicle was repaired. My daughter drove the vehicle back and forth to work and everything was okay until july 22, 2021 one week and a day after the repair, the mil illuminated. I took the vehicle back to the service center and i was then advised that i needed to replace the exhaust manifold and all four coils. I was also advised that the exhaust manifold is on national back order with no expected date. I was told to call kia corporate and kia corporate office has advised me that there is nothing they can do to assist me. The associate at the kia service center said i could drive the vehicle but after a while it would cause other damage to the engine. I questioned the service center manager about why would they tell me that the repair they made on the 14th fixed the issue. He informed me that they had no way of knowing what the issue was until the mil light came on. I informed him that it is an issue that there was no warning lamp to advise of the first two parts i paid for that they said was the issue. Kia would not afford towing to service center.kia service center has confirmed that the problem with the vehicle now is the exhaust manifold.the vehicle/component have been inspected by kia service center.first visit to kia no warning lamps/messages, there was the burning smell of fuel.
Whether the vehicle is stationary, in motion, on a city street or a highway, the right headlight will flicker and then go out. No matter what i've done on my end, nothing has solved the issue, racking up unnecessary costs. Once in a while the headlight will stay on longer than expected but suddenly turns off, making it very dangerous while driving on pitch black roads.
While driving the headlights flicker and the radio/dash lights go brighter (like they do when the headlights are off), and then the lights fail altogether. The problem seems to be happening more frequently and becoming a greater safety issue.
When using a turn signal with the headlights on, once the turn signal releases, the headlights will flicker and often go out completely. This happens in town, and at highway speeds. It is dangerous at night, when the headlights are necessary.
Headlight g ooff without out warning. Very dangerous!! this has only happened while driving. Lights flick back on after .a few seconds, or up to a minute.
I have had to replace the driver's side headlight three times in the last 2 months.when replacing headlight i use gloves so as not to touch the glass.i researched this problem on the internet and notice that many owners are having the same problem.there should be a recall since this is a definite safety issue.vehicle was moving when issue occurred.
2014 kia soul headlamps will randomly shut off and on while driving vehicle. When driving on country roads with no street lighting at night we must stop and play with the lights to get them to function properly. It is at the point where we can't drive the vehicle safely at night to avoid accidents. This has been happening for several weeks now even though i reported it as of 07/02/2018
Headlights mysteriously begin flickering after using turn signal or flicker without using turn signal.lights have completely turned off without warning at night creating an extremely unsafe driving condition.headlights have also flickered hitting bumps in road again causing unsafe driving conditions.i never know when this is going to happen - so it does cause some very nervous driving experiences.i'm attaching a document showing other kia soul owners that have the same or similar problems.
The headlights on my 2014 kia soul started to flicker as well as the internal lights at the same time on the dashboard (speed, etc.). I normally keep the headlight setting on auto and i have had this vehicle for a little over 4 years never had an issue until now. I am paying to get the switch replaced in hopes it will resolve this issue, but it is dangerous problem because the headlights no longer just flicker they will go completely out some times which can be scary while driving at night.
Headlights: intermittent head lights on kia soul.had a headlight out so put in new bulb. Worked and on my way. Next morning light worked okay for about 20 minutes and went out. This has happened on both lefthand & righthand head lights. After replacing bulbs a couple time i put old ones back in with the same result. I found out this is a known problem but loosing lights does not seem to be a safety issue. Loosing lights at night is a huge safety issue. Apparently the connectors that connect the headlights to the wiring harness was made with substandard plastic and the heat of the engine warp the connectors. This seems like it should be a full blown recall. Started happening in march 2019 and continues.
While driving ( in motion) at night on a major highway, using my low beam headlights and when using my left and right blinker, the headlights go out. This has happened to me twice now and to my son several times. This is very dangerous and will hopefully be corrected by kia.
While driving at night, when the blinker is used, the headlights flicker and go out for a few seconds.once you use the blinker once it will continue to do so for many minutes.this is incredibly unsafe.upon research, it is a faulty wire that overheats the connector causing it become deformed. This is a safety issue and should be a recall asap.
It does this stationary and in motion lights go off and sometimes flicker when turning of turning signals
I had an emergency and tried at night to unlock electric doors for my passengers and i. Upon attempting to manage the emergency and unlock the door for my passengers to exit the vehicle, i was greatly delayed because the "unlock light is non functioning" and can't be seen in the dark.this is a safety problem & i believe it warrants a recall because the dealer refuses to acknowledge it as a problem that needs correcting.thanks god there was no fire!please advise and assist,[xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The headlights and dashboard lights start to flicker on/off several times while driving which not only presents a danger for the driver/passengers in the vehicle but approaching vehicles as well as this can be a distraction when oncoming drivers see flashing headlights and it is definitely a safety issue while operating the vehicle at night.this happens while driving, stationary, city streets, highways turning or going straight.it presents a dangerous driving situation.i listed one date that it happened but it has happened multiple times and continues to happen. Kia needs to issue a recall and fix this is as this is not a warranty issue it is a dangerous situation.
Headlights intermittent then go out. There are multiple technical bulletins on headlights. Lost left headlight because connectors were made of substandard material. The socked melted. Dealer wanted $800.00 to replace the headlight. Parts and time to do it myself was about $100.00.i do not understand why loosing headlights due to a known issue is a hard call to turn into a recall. On my way in to work this morning my right headlight went out making it 2 for 2. Headlights are a serious safety issue when it is dark. With one light out is is hard to see, in this case, the right of the road on the winding mountain road i travel in to my office.this starts as intermittent and eventually burns the connector sockets. You can do better.
When headlamps are in automatic mode, they will sometimes flicker on/off, or turn off completely until headlamp controls are manipulated (by turning headlamp power switch dial back and forth or by pulling/pushing low/high beam control). This is exacerbated by driving on an unstable road (i.e. A road with potholes or bumps), when actuating signal light controls, and when stopping. This happens mostly when the vehicle is going at speeds over 40 mph, but has happened in city streets at velocities as low as 5 mph. This has happened several times over the course of the last months, beginning around august 2018.
Engine runs dry of oil while stationary, headlight wires melt while stationary.
Takata recall.. Drivers side low beam keeps going out. Previously it would be out one day then when i would start my car it would come back on. In the picture both lights are working but 5 mins before only the passenger side was working. This has been an going issue for about 2 years now. Sometimes i had to replace the bulb after it being out for over a week but the bulb was not blown.
Headlights flicker on and off or turn off completely after using turn signal. Lights always flicker or turn off after turn is completed and the turn signal goes back to normal. Happens at every speed whether there is a bump in the road or not.
Driver side headlight went out. Replaced bulb back on and then right back off. Further looking and the adapter plug that snaps into the back of the light is burnt!
When using the turn signal, the headlights will flicker or go off. In addition, all interior night lights and displays go black. This happens both while in motion and while stationary.the radio and speedometer do not go off so this is only noticeable at night but this is when the headlights are really needed. This has happened repeatedly.
While driving at night headlights will sometimes turn off for a second or 2, and also go off majority of times when using turn signals. This has been happening for a year now.the car has been to the kia dealership 2 times for this but no correction even attempted. Problem occurred on city street while turning.
While driving the car the headlights flicker and sometimes go off randomly. This has now begun to occur while the car is also parked. This is highly dangerous while traveling at night and a huge safety risk.
Headlights on the lights start flickering when i begin to pullout into the main street.went to turn and had the turn signal on and headlights starts flickering again. Told my son he said it happened to him several times about a week ago.
After running vehicle the driver's side rear running light goes out. The tail light assembly was checked and fully functional, turn indicator works, brake light works, hazard light flashes. This is the factory led version of the tail light assembly. This happened 6 months ago. Then i flipped the fuse and it came back on. Now it has gone off again and the fuse flip is not remedying the problem.
I had to get new headlights at the dealership. It is now getting ridiculous. One head light will not work. It will come on when it feels like coming on.sometimes it comes on.sometimes it will come on right away others times it will flicker on off and not work at all. It is dangerous because i drive home in the dark and i dnt want to get filled over. I also drive in dark roads and it makes it hard to see when only one headlight works. I am now noticing that is the working in the car not my headlights.
Driving on freeway or street, interior and exterior lighting to headlamps flicker on and off when using turn signals. They will stay off sometimes this is dangerous.
I have a 2014 kia soul. I am having an issue with the exterior lights. While driving, whether on highway doing 70 mph or in the city doing 10 to 45 mph. The lights go out for 30 seconds will flick back on and do this repeatedly several times. No check engine or other lights are illuminated. It happens more often when using my blinker signals. This has become dangerous. Driving with my newborn baby in car and this happened almost causing a severe accident. I have been pulled over as well due to this issue. It has gotten to the point i do not feel safe driving at night time which causes several issues. Why is there no recall on this issue? this started after taking my vehicle in to fix two recalls a few months ago and has continued.
Late one night, i try to turn on my headlights on.the light would not come on and started to flicker i had to turn them off and on several times to get them on.them a few months later my driver side head lamp did not work.i replace the bulb.then i receive a notice from kia there my be a problem with the lights flicking.i when into the victorville kia dealership for a different recall, and ask them to check the problem with the flicker and at the time had the driver head light out and they said that they couldn't re-product the problem and they would not fix the electrical system.i had the head light replace, along with the wires, they had burn up.i just replaced by third headlight.three (3) head lights withinfour (4) months.
Headlights flicker or go off with no warning. In addition, all interior lights and displays flicker at the same time. This has happened both while vehicle is in motion and stopped. The radio and cooling/heating system do not appear to be impacted. This has happened repeatedly, and tonight they went black and stayed off until i pulled over and turned off my car, then started it again.i was nearly rear-ended.the dealership is not returning my calls to tell me if this is something that is under an extended warranty, under recall, or my responsibility.
Problem: multifunctional switch issue (lights flicker while i'm driving at night and turn off randomly!) car: kia soul 2014 no apparent recall. There should be a recall on this since this is a major consumer safety issue.
The vehicle had a strange smell ever since we got it a few years back. Earlier in the month, the headlight and dashlight would flicker with the turn signal. We looked it up and set up an apppointment with a local kia dealership for recall on this issue. Then this week, the engine suddenly quit while the car was parked. The vehicle wouldn't start at all. Kia was notified and they said that there was another recall on engine sc200 on this vehicle that was just announced earlier this year. Online lookup also revealed that the smell issue can be from burning oil or a leak into catalytic converter. Other kia cars from the same years have also said to have had these issues. Then an obd ii check showed the codes 7e8 and 7e9 which has been noted online by other customers as engine problem recall for which kia has replaced their engine free of charge.
Right headlamp began flickering while driving. It has since failed completely. Bulbs have been changed and the issue persists. Does not matter if vehicle is in motion or driving. Approximately 65000 miles.
Headlights randomly flash off and back on while driving. This seems to happen with the turn signal activated but also happens without. This can sometimes be corrected by turning the lights off then back on manually. All of this is quite dangerous while driving needless to say and should certainly be a recall item.
As i was driving down the highway, "55 mph" speed limit was 60 mph my acceleration went out on my car and i couldn't go any faster then 20/25mph. My car started to sound like a weed eater and i never got a single light for something being wrong. As i pulled over to the side of the road my cars engine started to make a knocking sound. I had it towed to a shop close to were i live and they told me that the engine had pieces of metal flakes in it and that it was locked. They also said that it was 3.5 quarts low of oil but i just had the oil change and had about 3,500 miles left before i needed my next oil change. I'm writing on here because i called kia and they told me that my 2.0 engine didn't have a recall on it, but as i research i continue to find many people who have a 2.0 engine having the same issue of the recall on the 1.6 engines.
The contact owns a 2014 kia soul. The contact stated that the vehicle headlights failed to illuminated while driving. The contact noticed that the headlights connector melted. The vehicle was taken to kia of anderson, 5281 us-76, pendleton, sc 29670, and was diagnosed that the headlights connector needed to be replaced. The vehicle was not yet repaired. The contact also mention that the hight and low beamwould intermittently illuminated. The contact also mentioned that they constantly had to replaced the bulb. The manufacturer was made aware of the failure and referred the contact to nhtsa. The failure mileage was approximately 136,000.
Rarely drive at night but had to.the exterior front lights flickered and momentarily went off twice.there was a deep ditch extended to about 1/2 a lane with the other lane closed.if the lights remained off, wouldn't have driven the car.same night - the usb port stopped working but came on again next morning.this is beyond dangerous and further measures will be taken if it's not resolved by kia.
Flickering headlights and dash lights. Very dangerous as it occurs while driving in the dark. For safety reasons, i can no longer drive this vehicle at night. My local dealer will not fix free of charge since this problem, while widely known and dangerous, has not been classified as a 'recall.'
When driving the headlights will flicker and go off dome times they come back on and some times they stay off also have had the dash lights go off with it it has happened on side streets and on the highway it has happen stoped at a stop sign i have had it to the kia dealer but they can't find a thing wrong with it
Headlights and instrument panel go out suddenly. This happens both in motion and stationary. Also upon starting the car or after driving even a short distance. Random actually. Very dangerous at night.
Headlights go out while driving at night.first noticed around august 22, 2019, but we rarely drive at night. Blink off and then back on.not connected with any driving conditions like bumps or turns.happens on interstate at interstate speed and two lane back roads at low speeds. Happens in stop and go traffic.dash lights stay on.happens on low or high beams.unknown if driving lights are affected.local repair shop diagnosed and could not determine problem or reproduce (invoice included).lights have not stayed off long enough to stop and examine vehicle.lights have not stayed off long enough to even try to turn off and back on.have tried turning on lights and then moving the switch to see if lights would go off but have not been able to reproduce the effect.the consumer stated the dealer is replacing the multifunction switch at no cost.
Driver side headlight only works at random times, it will come on and a few seconds later it goes out.most times it doesn't work at all.last week i had a new switch installed that was on an extended warranty, the light worked for one (1) day and was out again yet i was told the switch was bad that they removed.happens when moving or stationary, leaving driveway. If the vehicle sets a while sometimes it will come on and stay on most times it just doesn't work.i consider this a safety issue because i don't know when the other headlight will go out.this has been going on since aug. 2018. I replace the bulb and it works for 3 months then starts over again working randomly
Takata recall my 2014 kia soul has been experiencing problems with the headlights turning off while in motion at night! they both begin to flicker and they turn off and just leave me with my low running lights on. This is a very serious issue its not the first time kia has been notified of this and this is a safety hazard!! this has happened to alot of people and need to be a recall
Head light bulbs on both side keep burning out or will go out when driving down the road at night.pig tail to the lights had to be replaced in order to fix the issue.was not covered under warranty and cost me to have it fixed when it is apparently a re-occurring problem.this occurs during stationary modes and traveling mode.on back roads with no lighting this is very dangerous and could cause an accident.
I bought my 2014 kia soul used with one previous owner. As i was driving home on the freeway after purchasing it my lights began to flicker. At times they would go out for a few moments. I had to pull over and have my husband drive in front of me with our other vehicle in fear the lights would go out and i wouldn't be able to see the road ahead. I could of been in a serious crash. Also came home to a dead battery one day because my lights which were off when i left the house randomly were on when i got home that night.
Headlights turning off at night while driving.
The lights in my kia souls interior and exterior are flickering and going out completely sometimes. Very unsafe when i am already driving. Happens to my headlights and dash lights and interior roof lighting. It has also caused my lights to stay on sometimes and causes my battery to die. This has happened while the car is idle or driving or off completely when the doors are open.
Drivers side headlight flickers and will go out completely. This happens while driving or stationary, and does not depend on speed. I have replaced the headlight twice. The second time i noticed that the connector that attaches to the bulb itself is starting to melt.
Headlights flicker on and off when using turn signal, sometimes while just driving. Sometimes they turn completely off and don't turn back on unless i flip between auto/manual. This has been happening for a few months now and is getting worse. This is incredibly dangerous and i am worried for my safety if i can't get them to turn back on. I work at night and absolutely need my lights to work. I drive main roads and back roads and on the back roads when they go out i can't see anything. Until i get this sorted out i've resorted to not using my turn signals at night, which is dangerous in itself/illegal and there's also the fact that they turn off/flicker occasionally while not using the turn signal. Though that seems to be the most common trigger. I have no idea what is causing this but it seems to be extremely common in 2014 kia souls.
While driving the car, the headlights intermittently will dim and brighten on their own. Sometimes turning off completely. Twice the dashboard lights have gone out completely as well.
I was driving along the highway when i heard a clicking noise. After the noise, my car started to lose acceleration. No matter how hard i pressed the pedal, it just wouldn't go above 5mph and began making a loud noise. Had it checked out and it was determined to be the catalytic converter.
Knocking noises for long time. Scraping noise. Lighting dim and flases.noise tunnel causing auditory hallucinations.burning smell. Leakingoil
At night headlights and dashboard goes or flickers while driving down the road. Other people got the same problem of it happening. We all get told that they can't make the problem happen so they can't fix it.
The contact owns a 2014 kia soul. The contact stated that the headlamps began to flicker and then shut off. The failure occurred whenever a turn signal was in use. The contact would have to switch the headlamp switch on and off in order for the headlamps to illuminate. The rock river ford dealer stated that there was no recall regarding the failure. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The vin was unknown. The approximate failure mileage was 60,900.
Tested deficiency on multiple conditions (car moving, stationary, engine running and engine off, highway and city roads) and nothing changed the light behavior. Driver's side headlight only. Initially flickered on and off. Sometimes toggling brights on and off would help at first. This went on for about a week and a half. After light stopped working, i changed both bulbs. Light continued to flicker off and on for about a week, then died altogether. Called shawnee mission kia, in overland park, ks and spoke to service manager joe. He stated he was not personally familiar with the issue, but that some of his service department employees might be. I told him there were 132 complaints on the nhtsa website, but he told me without a recall i could not get a discount or free repair.this is a dangerous condition that could result in a driver losing all headlight function without warning. I am unable to safely operate my vehicle at night because kia will not repair their obviously defective equipment.
At acceleration suddenly bogged out. Turns out to be the 02 sensor and catalytic converter over heated, burnt out newly replaced spark plugs. This is the second set ofo2 sensors replaced. Master mechanic says all due over heating from exhaust.
When driving with the headlights on they will randomly turn off for a bit then turn on again, but sometimes this requires trying to turn the headlights off then on again. Very dangerous when trying to drive at night. Brought vehicle to dealership where a check was run on it, they were unable to find the problem. I am unable to drive at night until the problem can be discovered.
Headlights flicker off for a few seconds when on auto-headlights. Headlights do not flicker when manually moved to on. This has happened multiple times while driving in town and on the highways.
The headlight bulb connector has melted on the driver side and headlight no longer turns on. Passenger side still works but will need to get replaces asap.
Was driving down back country highway where there are no highway lights when my head lights would turn off for a few seconds and then back on a couple of times. Then when i thought it was okay to drive, anytime i would use my blinker, all of my interior would turn off and on. This never happened to me until recently. I wasn't hitting any bumps when it happened, just highway. I was driving my kids back home from a weekend trip so it's not like i was close to home either which made it worse. About a year ago i did have my headlight wiring worked on after my left headlight would randomly work and not work on days and it turned out to by my wire burned. Kia fixes that problem but this headlight flickering at night is extremely dangerous and after researching it looks like there are many others who have experienced the same scary scenario with no good outcome from kia.just to add as well, i've been recieving numerous calls from kia before this trying to buy my car back because it is in 'high demand', but after this happened it has came across my mind that they are just trying to buy them back to prevent liability on their part for not putting a recall out on the problem before something happens to someone and/or their family.
The contact owns a 2014 kia soul. -head lamp (low beam ) went out while driving. -the switch had to be turned off/on to reset-electrical, lightingtl-the contact stated that while attempting a turn traveling approximately 20 mph the low beam head lights went out, after turning the switch on/off they came back. The failure occurred three other times. The vehicle was not taken to the dealer or independent mechanic for a diagnostic. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 62,500.
The contact owns a 2014 kia soul. While driving various speeds, the headlights would flicker and then completely turn off. The contact also mentioned that the headlights would inadvertently illuminate again. The vehicle was not taken to a local dealer or independent mechanic for diagnostic testing or repair. The manufacturer was notified. The failure mileage was approximately 130,000.
The driver side headlight randomly goes off for days at a time then comes back on for a couple days then off again.
The driver side headlight will flicker or entirely turn off. We have replaced the bulb multiple times with manufacture products and discovered the electric plug to the headlight is melted. This is a safety issue as we cannot drive at night safely. Each time we replace the bulb it stops functioning in a few days to weeks.
While driving our 2015 kia soul home at night on back country roads,the lights started flashing.then they completely shut off.it continued to do this the whole drive home.this made a very unsafe drive home for our daughter.she had to pull over and call for us to come get her.
When the 2014 kia soul light settings are set on the auto setting, at night, the lights sometimes completely turn off, sometimes linked to using a turn signal, not always. They do not come on again until the vehicle is restarted, or you switch the lights from auto to manual on. This happens in motion, and stationary, and seems more likely when turning.
The left headlight would work on and off. I had the dealer check it and they replaced the headlight on 12 dec with a sylvania headlight bulb i provided.after a while the same issue happened again. On 13 jan 17 they replaced the headlight again. This time with a kia bulb.. Same issue. I had more issues with the lights working sometimes and not working. The light went out again and i took it to the dealership again and this time they found a short. The problem happened when the vehicle was moving and also when it was stopped. Sometimes it would be working when i parked but would not work when i started the car back up again. It was amazing that the dealership didn't trouble shoot the issue the first time. They said the warranty was invalid after we changed the bulb with a non-kia bulb. The dealership confirmed the first replacement bulb was compatible with the kia soul.
The contact owns a 2014 kia soul. While driving on the freeway, the vehicle's headlamps flickered and failed without warning. The vehicle was not taken to be diagnosed or repaired. The manufacturer was notfied and stated that there was no active recall campaign regarding the failure. The failure mileage was approximately 43,000.
Head lights go out at night and daytime when in motion at least 5 times and have stayed out for as long as 20 seconds. Switch is in the on position.has happened when in motion, turning with signal on, when setting still in traffic, in motion when taken to the dealer, sitting still in dealer service writing area.green light on dash display sometimes goes out and sometimes stays on even when the lights go off. Lights were malfunctioning the first time i took it to the dealer--head lights were off, parking lights were on and switch was in the on position--the problem could not be reproduced when connected to diagnostic equipment.dealer will not fix until problem is detected by diagnostic equip.battery has also been rundown when parked for as short a period as 3 1/2 days when nothing has been left plugged in.
In the past year from feb last year till today i have bought 2 set of lightbulbs. The 1st set lasted a year the 2nd set i bought 2/1/21 and it just burnt out again. I am not buying cheap bulbs either.
Pretty much since i have had vehicle car jerks at time, check engine light comes on at times,the fuel needle drops up and down to emptyeven when i just filled it up. And rang number turns to lines and flashes like car fuel is empty even though it is full. Also left head light is burnt i replaced the bulb but it didn't fix issue. So i think the whole head lamp needs to be replaced. This was purchased like this. It seems there might be a emissions issue.
When i drive my soul in the dark with my headlights on they start flickering and then they just go completely out. Sometimes it's small flickering and sometimes it is completely out and dont come back on for several seconds. Today i had to turn them off and back on twice before they would come back on at all. This is extremely dangerous when it is dark. Especially driving on a curvy 2 lane highway in the dark like i do. At first it happened when i used my turn signal, but now i dont have to do anything and they flicker and then go on and off.
Headlight was intermittently going on and off. Would work for the first several minutes after turning it on for the first time in a day, but seemed to go out after it was warmed up. Went to change the bulb and discovered that the plug that the headlight bulb plugged in to was partially melted and brown, as if it had overheated or caught on fire briefly. Dealership replaced the headlight assembly under warranty. Notes from dealership below: complaintc/s pass headlight is out and the outlet is burt check and advisecausefound internal connector to bulb burnt/melted. Has original headlight bulb. Inspected for broken wires- found nonecorrectionjco headlight assy, under warranty
When making a turn of changing lanes when turn signal is set once it resets all lights turn off or high beams flash turn on/off and have to move or play with turn signal handle for the lights to turn one again. Note while driving on freeway and changing lanes at night i set the turn signal to change lanes and when it reset all lights turned off leaving me driving in the dark and my family safety was at high risk. Something is wrong with turn signal handle causing a short, note that some times instead of lights turning off the high beams flash on/off.
Headlights flickered/ went out while driving at night on interstate. Had to breaksuddenly, rainy ,had the wipers going, radio on, gps plugged in to auxiliary plug. 7pturned the nob on the steering column on /off, headlights came back on.went to the next exit. Stopped at traffic stoplight, right blinker, foot on brake, took foot off braketo make right turn, made steering wheel turned to right, lights flickered again.happened on 3-23-18 9:30pm . Took to my mechanic today 4-1-18 - tcb autoin dallas ga, battery fine,bulbs fine, fuses fine, 3 weeks ago had oil change, new tires.could not diagnose it..advised me online many reports ,even kia doesn't know how to fix it, ifafter bulletin,no recalls yet...put in this report..
Connector on headlight wires are burning while operating headlights and causeing both headlights to go out while on the expressway. Bulbs are burnt out but headlights will not come on until car sits for a while.
Headlights go on an off
When driving with head lights on for a while lights will go off and on then off for a while until light cool down
The contact owns a 2014 kia soul. While driving various speeds, the passenger side headlight went out. The vehicle was taken to fred beans kia of langhorne (1801 lincoln hwy, langhorne, pa 19047, (855) 998-2259) where the contact was informed that the connector was burnt and the fuse needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and provided a case number. The failure mileage was approximately 110,000.
Headlights keep randomly flickering off and on while driving.started out just when i had my lights on auto and had the turn signals on.last night they went out on their own while i was driving down a dark road for several seconds.this is very dangerous and seems to be a common problem.
For the past three months i've been having issues with the headlights and bright lights on my 2014 kia soul. I have been experiencing the lights flickering and sporadically turning on and off until recently where they will not come on at all. I have been researching how i can fix this issue by going to kia dealerships, and looking online for a solution.i have come across several youtube videos as well as online help suggesting that it is a known issue with this car. It is said to be an issue with the switch and/or theconnector that causes the problem.i've changed the bulb as well as the fuse with the same issue.i'm getting tickets due to this being an issue that is not an easy fix. It's scary to drive distances with children in the vehicle and not knowing if the lights will turn on or off.
While driving my kia soul my headlights will switch completely off and it has became very dangerous especially when i am driving on dark back roads. I notice it happens when i putmy signal light on and turn it seems that this may be a trigger to the malfunction. I have seen that other kia soul owners have been experiencing this same malfunction and i wonder why it has not been a recall. The lights will sometimes pop right back on but last night it blinked out for a minute and i had to put the high beam on. But all last night the high been seemed to not want to work so now it is dangerous to drive at night time.
The contact owns a 2014 kia soul. While driving various speeds, the headlights failed without warning. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 8,587.
Kia soul 2014 vehicle head lights flick and burn out continuously and beam lights burn out, even after replacing bulbs.
I bought my 2014 kia soul with 6 miles on it nov 2013. I have had nothing but problem after problem with my headlights turning off when i use my turn signal or after using my turn signal. I have taken it to the dealership to have the same problem fixed. Finally big red sports & imports took a kia soul off their car lot (after my 3rd trip there & they still didn't have the part) to put a new part in my car to fix the problem. I still had problems with my head lights so i took my kia to a different dealership. Now my car won't go into reverse at times,and while i'm "trying" to put it in reverse my automatic locks start locking an un-locking really fast. I have to turn my car off, and try to start all over so it will go into reverse. I have also already had to have the battery replaced. My worry is my safety when driving at night with my head lights wanting to work when they feel like it. Or if i get stranded somewhere because my car won't shift gears.
When the multi-function switch controlling the headlamps is in automatic mode, the headlamps will switch off unexpectedly.this sometimes happen when turning on a blinker while turning, but sometimes just driving down the road.this is extremely dangerous, i have been driving at night or in the early morning hours on multiple occasions, and the lights go off leaving me driving blind for several moments on the road. The list of bad things the could happen is endless: hit a pedestrian or cyclist on the side of the road; have someone pull out not seeing me coming, veer or brake unexpectedly due the shock of the lights going off, you name it.kia appears to have issues a service bulletin on the topic concerning defective lighting connections, but, the dealership i called seemed unaware of it.multiple posts on line show the same or similar issues with the vehicle and several state kia will not issue a recall and will only pay for a bulletin item if the vehicle is still in warranty, which mine is not.this is a highly unsafe situation and should be subject to a recall to be paid by the manufacturer.this online article details the issue:https://www.cars.com/articles/2014-2015-kia-soul-headlight-issue-1420683403693/kia needs to issue a recall before someone gets killed, if they haven't already.please advise.thanks.
Headlight can flicker or go out completely when switching hi/low beam or using turn signals. Sometimes they blink briefly, other times they go out completely until you play with the multifunction switch more. Searching online, it's a common issue with the kia soul (https://www.wcpo.com/money/consumer/dont-waste-your-money/some-kia-owners-report-haunted-headlights), they have a technical service bulletin for the issue due to its common occurrence. One of their other models was recalled for a similar issue but not the soul. Very dangerous if this occurs at night. Additionally, other drivers see your lights blinking and are assuming you are getting aggressive with them and can respond aggressively back.issue is constantly present and leads to not using turn signals in most cases so the headlights stay on.
This is involving recall sc176 and other concerns.car loses force while accelerating that has happen 2-3 times. As well as rattling noise under car. Also, headlights are flickering and turn off completely. Car has left me stranded once thinking it was the battery, i bought new battery and still it indicates that new battery is low 9volts.all this while driving on city streets. I have nothing to show as evidence. But i will take pictures as the lights start to flicker again. I have taken the car to kia to have a recall performed which they said they did but car is still not responding as it should. Oil change was done according to the tech. And a diagnose was also preformed and said nothing is wrong yet my car keeps flickering lights, rattling noise at times, slowing down. But nothing is wrong. Oh and the battery is still causing me problems because its not getting the support from the alternator because its still low indicator.
The contact owns a 2014 kia soul. The contact stated that while driving at approximately 45 mph, the headlights were dim and it was discovered that the driver side headlight failed. The contact mentioned that the driver side headlight was replaced previously. The vehicle was taken to a dealer where it was pending a repair. The manufacturer was notified of the failure. The approximate failure mileage was 53,592.
Driving at night and the head lights randomly turn off and back on, sometimes judt for a second and sometimes longer.
The contact owns a 2014 kia soul. While operating the vehicle, the low beam headlights operated intermittently. The cause of the failure was not diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 10,000.
While driving with daughter i used my turn signal on a busy hwy going 70mph to change lanes. The headlights, dash lights, and radio/clock all flickered and cut completely off.i pulled over and turned the car off and back on.the lights came back on but it occurred again.a few days went by and we were traveling to a nearby store and the same issue occurred and has kept occurring.i cannot just be trapped in my home afraid to be out after dark or travel with my child at night.this is a safety issue and kia should fix it.this is not normal wear and tear. It's dangerous!i cannot believe there is no recall for this issue...
While driving at night my headlights flicker a few times then completely go out. It's scary! they go back on shortly after but i'm afraid of them going out completely. I can't believe there is no recall on this. There are many reports of this online.
The contact owns a 2014 kia soul. While driving, the headlights started to flicker and then inadvertently failed. The vehicle was taken to lawrence kia (1225 e 23rd st, lawrence, ks 66046, (785) 856-8700) where it was diagnosed that the wiring overheated and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 68,000.
My headlights go on and off at random. They will go off while driving. They flicker and then go off for a few seconds.
Low beam headlights flicker intermittently at the same time. This will happen when the vehicle is either stationary or moving, on the street or highway. Road conditions do not seem to be a factor.i usually drive with the headlights on during the day. Vehicle does not have auto-headlights.have been to dealer three times for repairs. Problem still persists. I have enclosed copy of repair bills(over $700.00) & a recall article from recall masters. (recallmasters.com) i realize that the 2014 soul is not mentioned in this notice but, it has all the same characteristics.i have no idea what causes this to happen. The dealer & i have been unable to induce this to happen. The dealer has not seen this happen. They can only take my word that it does.
The contact owns a 2014 kia soul. While driving approximately 15 mph and attempting to make a left turn, the vehicle failed to turn and continued to go straight down a hill. The power steering was inoperable. The vehicle went off road and finally stopped. The vehicle was towed. There were no injuries and a police report was not filed. In addition, the contact stated that the headlamps would flicker suddenly and the vehicle would stall briefly, and then accelerate or decelerate without warning. The contact took the vehicle to the dealer, but the cause of the failures was undetermined. The vehicle was not repaired. The manufacturer was made aware of the failures. The vin was unknown. The approximate failure mileage was 41,000.
The headlight connectors melt or burn out causing one or more headlights to stop working intermittently or completely while driving. This issue occurs when the vehicle is moving or stationary.
One the headlights started out as just flickering, it would turn off for 2 seconds but will come back on as i'm driving. Then after about a week, it would be a while and i have to turn my lights off then turn it back on to get it to work again. But these past few days, it would not turn on at all even after flipping the switch on-off. I drive home late from night class and i'm afraid the other headlight is on its way out too.
The contact owns a 2014 kia soul. While driving during the day or night, the headlights illuminated and then shut off independently. The vehicle was taken to kia of chattanooga (2136 chapman rd, chattanooga, tn 37421, (423) 855-1022) to be diagnosed, but the failure could not be duplicated. The vehicle was not repaired. The following day, the contact found that the parking lights illuminated independently and drained the battery. The vehicle was taken back to the same dealer and the contact was informed that a new battery was needed. The vehicle was repaired, but the failure recurred. The contact stated that the parking light failure occurred a few years ago and was taken to the same dealer where it was diagnosed that there was an internal failure. The contact stated that an unknown switch was replaced. The manufacturer was not notified of the failure. The failure mileage was 29,898.
Driver side headlights intermittent when using r turn signal, not working 90% of time.problem started @ 45,000 miles.dealer notified, couldn't repair due to not being able to replicate problem.now at 73,000 miles, with no operable driver headlight.
I experienced headlight flickering and going off completely while driving on my way home from work the night of june 1, 2018. This alarming problem started without warning. After this incident and before my appointment at the kia dealership on june 4, 2018, i started researching this problem and found technical service bulletin ele093 which i took to the dealership at my appointment. After my oil change, i was told no problem was detected with my headlights. I experienced this problem again last night (july 19, 2018) and needed a police escort to get home. This headlight problem is a product liability issue and a factory defect. It is an immediate threat to my safety and welfare and that of my passengers as well as other drivers on the roadway. I use my vehicle to get to my job at night and to transport elderly patients for a variety of services, sometimes to the emergency room at night. In light of the threat of physical harm to myself and others, i have requested that kia handle the cost of repairing this problem as soon as possible since this is not a problem associated with normal wear and tear.
Since i've owned my 2014 kia soul, i've had to deal with a recall for the a pin (so my steering wheel won't stop working) and my a problem with my axel nut 2/01/2017, which began shaking my vehicle on hwy 16, almost causing an accident. I had that fixed and just had a recall service and realized this was something i already paid for, which i've requested a refund.in between those instances, i had both headlights stop working, in the dark, while i was driving on a poorly lit hwy 302.i had those replaced and the driver side went out again, at night, while i was driving.i was told that the headlight connections were melted.i did some research and this seems to be a common occurrence.with that said...this car had a potential issue with rolling, steering and visibility...probably wouldn't happen all at once but you never know.regardless, i'm starting to wonder how safe this vehicle really is and would hope that kia would be a responsible company and assist with helping the customer remedy these concerns. I really am concerned for my safety and will be driving another vehicle more regularly.kia told me that since there is no open recall on the headlightsthan there is nothing they could do.i hope they understand that all 3 of the aforementioned issues are significant but fear my concerns fell on deaf ears.maybe an official review with nhtsa will keep kia accountable to their actions or lack there of.thanks for your time.[xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).'
If you turn on the headlights they lights will flicker on and off and sometimes just go off without warning which at night can be very dangerous and scary. The vehicle is in motion while doing this and it can be on city street or highway and also happens when turning or just going straight
Driving at night with head light on.used turn signal and when turned corner, dash board lights started blinking on and off and head lights went off then back on two or three times.this has happened now three different times.it doesn't matter which way the blinkers are signaling, the lights in the dash flicker and the head lights go off and on.
The headlights on my 2014 kia soul flicker when turned on. This mainly happens when i use the turn signals. This is definitely a safety issue and should be a recall remedied by kia. They are aware of the problem and have so far only issued a service bulletin..
Replaced a headlight and within 15 min. The bulb blew out. When i checked the bulbthe connector part was hot and a little melted.
When driving at night the left driver side head light turns off on it's own after being on for about 4 minutes.the only way to get the light to come back on it to turn the headlight off for a few seconds and then turn them back on. This is not safe at all and can cause an accident.
The headlights of my 2014 kia soul have been flickering on and off while driving or stationary. This has been going on for a few years now. It has been taken into a dealership but after being charged the 80$ diagnostic fee, i was told the issue is due to a defective negative battering terminal connector. The issue is still ongoing even after replacing the negatve battery terminal. This is the most common complaint with this manufacturer. When is kia going to acknowledge the issue and do a recall?
I purchased my 2014 kia soul in 2015 and almost immediately had issues with the lights on the dashboard flickering and my headlights turning on at night. We took it under warranty to have them look at it and they couldn't find anything. I have periodically had the same issue but it's mostly the headlights flickering or dying while driving...in the dark. Just this week i was 20 minutes from home when it happened so bad i had to pull over. It seem like it may have been triggered by using the turn signal. It happened the next morning after a night of rest. I've seen this is a problem that was recalled in a different model and feel it should be a recap in all kia models.
Headlights flicker on and off when i first turn on the headlights. There is no rhyme or reason to when it happens.it is usually fast on/off flickering.this is very dangerous and happens without warning. Most times the car is in park but i am concerned that this will become worse.
The headlight socket has melted and this causes the vehicles headlight on the driver side to go out without warning.this happened once before a few months ago and then happened most recently on 6/8/2018.we had to then drive to another location to get a bulb which did give us a headlight for now...but it will go out without warning again as it has done many times.this happens while driving and is not only unsafe but could cause me to get a ticket since it is illegal to drive without non-functioning headlights.online research has indicated that many people with this particular vehicle have experienced issues.
2014 kia soul redzone edition, the headlight will turn completely off for around 15 seconds and come back on. They will also flicker when trying to use the turn signal. This is very dangerous especially if you happen to be on a busy freeway and can't stop. Kia says they will not process under warranty if car is over 5 years and 60k miles. They need to have a recall on this, tons of people are having this happen to them with the 2014 kia souls.
Headlights go out or flicker whenever i use turn signal when i'm stopped and put turn signal on or when i'm driving and put the turn signal on. I've only noticed this when driving on local roads, freeways in my area are well lit so i have no idea if this happens on the freeway when changing lanes
The contact owns a 2014 kia soul. While driving 40 mph, the headlights flickered on and off, switching from high beam to low beam. While driving 65 mph, the headlights shut off completely. The contact engaged the hazard lights in order to gain a source of lighting on the dark road. In addition, the contact smelled a faint burning odor inside the vehicle, which came from the headlights. Fort bend kia of rosenberg, texas was made aware of the failure, but did not have enough technicians available to diagnose the failure. The manufacturer was made aware of the issue and stated that the failure was not included in a recall. The contact was provided with case number: 124-09-938. The failure mileage was 78,000.
The contact owns a 2014 kia soul. The contact stated that while driving the vehicle with the headlight switch activated, the low beam headlight continuously flickered causing a visibility hazard to the driver. The cause of the failure was not yet determined. The local dealer dennis dillon kia located at 9501 west fairview avenue ' suite. B, boise, id 83704, was notified of the failure. The manufacturer was not contacted. The failure mileage was 80,000.
The contact owns a 2014 kia soul. The contact stated that while driving in the rain, the headlights failed to remain illuminated. The contact stated that the failure recurred several times. The vehicle was taken to daytona kia (510 n nova rd, daytona beach, fl 32114), and the dealer informed the contact that the mechanic was unable to duplicate the failure. The contact was informed that the issue may be with the battery. The contact stated that she purchased a new battery however, the failure recurred. The contact stated when she left the dealer on her way to her residence, the failure recurred. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 25,000.
The contact owns a 2014 kia soul. The contact stated that the headlights flickered on and off intermittently with the passenger's side headlight failing to operate properly. The driver's side headlight also failed to operate properly. The vehicle was taken to an independent mechanic who inspected the headlights. The headlights were replaced 3 additional times with the failure recurring on the driver's side. Winn kia of fremont (5633 john muir dr, newark, ca 94560) was contacted and informed the contact that there were no recalls on the vin, and to bring the vehicle into the dealer to be diagnosed. The contact scheduled an appointment for oct 14 ,2020. The failure recurred multiple times. The technician indicated to the contact that there could be a failure with the electrical system. The manufacturer was made aware of the failure however, no further assistance was provided. The failure mileage was approximately 36,000.
The contact owns a 2014 kia soul. The contact stated that the headlights flickered. The contact took the vehicle to an independent mechanic where it was diagnosed that the wiring harness area overheated and melted the plastic cover for the wires, which caused the wires to flicker. The vehicle was not repaired. The manufacturer was not contacted. The vehicle was not taken to a dealer. The vin was not available. The approximate failure mileage was 80,000.
The contact owns a 2014 kia soul. While driving 55 mph, the contact was alerted that the front driver's side headlight was off. The contact's friend changed the light bulb and noticed melting in the area. The vehicle was taken to jones junction (located at 1508 belair rd #2000, bel air, md 21014, (410) 879-6400) where it was diagnosed that the front driver's side light needed to be replaced. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 64,282.
The cruise control was onmy car started to excelerate and rev to high rpm without the engine shifting gears.. Then my service engine light and oil light came on the car making this horrible noise, i pulled over and the engine was barreling black smoke.i have been on the phone with kia reporting this, but they wanted $800 to tow it to the closest dealership,and it's kias recall fault that this happened.so my car which was still on the side of the road last week, is probably picked up and impounded by now....kia should take ownership,tow my car and fix it, or i will be more than happy to let my car go buy, file bankruptcy and never buy another kia.i have never been notified of but only one recall which i had my car serviced at that time in 2019 for that. This is total unresponsive responsibility by kia
2014 kia soul. Consumer stated that after recall inspection the dealership did not honor recall. The consumer stated that even after the lights were illuminated on vehicle. *ldthe consumer stated the vehicle displayed the codes were e0441.
The contact owns 2014 kia soul. The contact stated her daughter's boyfriend was driving approximately 70 mph with her daughter in the passengerā€™s seat, when they noticed smoke in the rearview mirror. The driver checked around to see if the smoke was coming from another vehicle and determined that the smoke was coming the vehicle he was driving. There were no warning lights illuminated. The contact stated that the driver pulled over to the side of the road and exited the vehicle and noticed fire coming from under the hood of the vehicle. The contact stated that the fire was extinguished with the assistance of the fire department. The contact stated that prior to the failure, the vehicle had been taken to the local dealer and repaired under an unknown recall. After retrieving the vehicle, the contact stated occasionally the low oil level warning light would illuminate. There were no injuries sustained. The contact did not know whether a police report was filed. The vehicle was towed to a tow lot, then it was towed to the dealer per the manufacturer's instructions. The nearest dealer declined to offer the any repairs or service on the vehicle since the vehicle was severely burned. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 105,000.
While driving at speed limit, 75mph, the car starting losing power and started to shake, then it sped up again and leveled out.once i reached the nearest gas station, in park, it was shaking and rattling.i was able to get the car to my mechanic and upon his inspection, found a hole in the piston.i contacted the local kia dealership and was told they could replace the engine for $9000.00.i had informed that there may be a recall, so i asked the dealership and was told no.they did not ask for a vin or anything.
Vehicle in motion,driving in a parking lot at approximately 12mph when the engine stalled. Engine failed to restart after several attempts. Initial diagnosis and repair from kia dealership said internal damage to fuel pump. Less than one hour after picking vehicle up noted noise from engine during acceleration and check engine light came on. Took the car back to the dealership and dtc code indicated an issue with catalytic converter.
I recieved a recall letter the recall number is 19v120 i went over too the kia dealer, van devere kia, akron ohio west market st, prior to going for recall nothing was going on with my car no lights coming on or anything it have very low miles and every timei go there they try too sell me a new car, any way went on a friday in may that monday the indicator lamp came on{ engine} took it over they said they had no time too check it and if it not flashing its safety issue, a few days later the light went out but i did notice that the car is using more gas, on monday 6-3-2019the light was back on so i went over they had 2 cars in the bay and the guy said they had no time too look at it by the way this guy been rude too me since i told him i did not want too buy a new car, he said i could come wed but i had too work have appt on monday the 10th but this is not right my car been using a lot more gas and it seem too be iddle very high when i start it up, when i got off work stopped at a auto zone to get a read out on the light and it showed that reprogram the powertrain control modulethe code was po50a. Not happy with this car dealer i go there for all repairs i have 23045 miles 2014 soul.
I went to the kia dealershipand they did the recall on my engine. The cuyler dealership told me that they would need to replace the cop ecu logic and the catalytic converter. They told me that the engine doesn't need to be replaced. I got the recall done on a friday., and the next day my check engine light was back on and my oil light keeps coming on. I believe i need a whole new engine. I'm just really disappointed in how it turned out. My check engine light should not be on!
Driving my 2014 kia soul on july 4th on the highway at 75 miles per hour, engine revved up to 5 rpm's for no apparent reason, and engine light came on.went back down to proper rpm's after about 10 seconds, then about 15 seconds later revved up to 7 rpm's, battery light came on and car stalled in the middle of the highway.called kia corporate on july 8th, they created a case for me, i had a contact there that was working my case, and they had it towed it to midwest kia in wichita, ks., because there was an active recall on the car. They had it for 2 weeks, refused to fix it because they couldn't get the car to start to throw the code for the recall, but they repeatedly told me they would do nothing to get it to throw the codebecause they might pay to fix something they shouldn't.a man at corporate told me on july 22nd that they were not going to honor the recall nor the warranty that is still on my car, and i had my car towed back to my house.when i got it back, i looked under the hood and the service center had torn my engine apart and left it in pieces under my hood, where it sits now awaiting permission on what i can do so i do not ruin any chances i have of them fixing what they should anyway.
The contact owns a 2014 kia soul. While driving 25 mph, the contact smelled a burning odor and the check engine warning indicator illuminated. The contact stated that the vehicle exhibited the same symptoms as listed in nhtsa action number: dp18003 (engine and engine cooling). The vehicle was taken to nemet kia (153-03 hillside ave, jamaica, ny 11432, 718-523-1145) to be diagnosed, but the failure could not be duplicated. The vehicle was not repaired. The manufacturer was notified of the failure and stated that they would call the contact back. The failure mileage was approximately 64,000. *dt
While driving at 55mph,white smoke began pouring from rear of vehicle from under car and exhaust. All warning lights came on we got the car to the side of the highway and it stalled and would not restart, was told by local dealer a new engine was needed. All of these symptoms are covered under the recall and service bulletins, please help this is our only vehicle and we can't afford the new engine that should be covered, thank you.
My car has been stalling for the last 6 months it had a recall on the catalytic converter due to overheating, resulting in abnormal engine conbusion and damage to the engine pistons. I have taken it to the kia shop for an upgrade and that did not work.
Loss of engine power, the car was towed to a nearest dealer for diagnosis and found that catalytic converter was defective.
Loud pop in the engine while traveling ~70 mph. Car began to lose speed, check engine light turned up, then smoke started coming from the engine compartment. Pulled over to middle median on i-75 n and the engine compartment started on fire with 20-ft high flames. The car was fully engulfed. Usaa has claimed the car and began a fire inspection. A/c had been off at the time of the pop. Only the radio was on.
The vehicle shut off while i was driving, i had to push it off the road, the problem is a fuel leak, other kia souls are currently on recall for the same reason but this plus model isn't so it's sitting in my drive way while i pay over $400 a month for the vehicle ! recall this dangerous vehicle ! this is a defect in the kia/hyundai engines
Vehicle rendered inoperable due to a thrown rod. Engine connecting rod failure. Vehicle was in motion at approximately 55 mph and without warning popped and failed. The vehicle wouldn't run correctly afterward and required a tow.
Everytime i fill up my gas tank my fuel meter will go below empty and will blink that i am out of gas. After about a day or so it will go back to normal. This has happened since i bought he car. I have talked to a few other kia soul owners and they all have the same exact issue. I am wondering if this is getting looked into and investigated.
My 2014 kia soul which i leased for 39 months in july 2014, just had a recall for a faulty gas pedal that may fracture under excessive pressure.its great that i am getting the problem fixed for free but i am very disappointed in kia and the main reason i chose kia was because they are one of the safest cars out there.i have a four year old daughter and i chose kia because of her and wanted her to be safe while we were driving.to learn that since the day i leased my car which is almost a year ago, i was driving my daughter around in a car that could have potential caused her injury or worse is very due to my gas pedal breaking isalarming to me, my daughter is the most important and precious thing to me in my whole life.i do not feel that fixing the gas pedal for free is enough and that something must be done to make up for all the times i was driving my daughter in a vehicle that i thought was very safe when it was not.i would like permission to get out of my lease so that i have the freedom to get another vehicle that is safe for my daughter.anyone with kids should know exactly how i feel and will sympathize with my situation.
4 times wile driving the engine started to smoke so bad the cars behind had to stop. The very first time was 6 weeks after we bought the car. Took it to the kia dealer they recreated the issue and said that the problem was a flaw in the engine head. Kia said i had to wait till they make a recall. 3 months after that issue it happened again, we were sitting in an intersection when a truck was going to hit us. I flored the gas and a bunch a smoke came out it boged but we got out of the way in time. Kia took the vaulve cover off and it looked like tar. How can that be posible when it was not even driven the first 3,000 miles for the oil change??? we are paying for a car that has been sitting in my drive way for over a year now. To scared to drive it.
Currently my gas milage has decreased by approx 4 miles per gallon. In the winter i get 30 mpg and used to get 34; in summer i get 32.5 mpg and used to get 37.things checked: brakestires and alignmentair filterengine codesgas quality ( used mobil premium gas)performed a carbon cleaning for gdi engfuel system cleaningengine cleaning with oil cleaning (flush) additive.after all cleanings only slight improvement (approx 0.5 mpg).i suspect a faulty cat converter but have no way to check it.
One day it was fine, drove to louisville ky from lexington ky and noticed sporadic,weird shifting which seemed very off, shifting at the wrong time i had grown accustomed to for the previous 6 yearson the way back home car would not go over 55-60 mph and to try and force it to downshift only made the engine rev extremelyhigh and noisy with no forward motion, car acted as though it wanted to just quit altogether, and from that point on its been bogging down like a giant sat on the hood upon pushing the accelerator to get more speed, and upon backing off 9f the accelerator pedal the loud revving noise eased up and car seemed to recover somewhat until the next acceleration...the car has hesitated,engine idle is, for the most part, ok, but 55-60 is as fast as it will go unless going downhill, then i can 65 mph until the next time it needs to go up an incline then it shows to 40-45 with obvious stress trying to maintain a certain speed.
Check engine light turned on, took it to auto zone for a diagnostic.error code read p0420 catalyst system efficiency below threshold (bank1)then the next day the check engine light was not on anymore.
My car has been burning oil in an abnormal rate. It begin at the beginning of 2020. I always took my car for recommend maintenance to the kia of carson in california. Now about every month i have to top off the oil. An estimate of less than 600 miles per month. Sometimes when i am at a light the car will shake a bit. Also if i use the ac the car will shake a bit as well it did not do that before. If am driving i don't feel that shakes. The first time that i noticed something was going on i was at stop light and my car shaked and felt like it was going to turn off. After that it shakes if am too long at a light but not too hard.
I took the car into kia dealership in cape coral, fl. Engine light on. The car kept stalling and would lose all power while driving. I wanted service done on it and all recalls fixed. They fixed recalls and put a new catalytic converter in it to solve the engine from stalling and lose power. They told me the car was fixed. I picked it up and drove it on the hwy and it stalled at 75mph and totally had nothing and had to maneuver the car off the hwy with my grand kids in the car. I managed to get it started to get it home and it stalled again at all the stop signs and was almost t-boned from the side. It happens when the converter heats up and the fuel is not feed into engine right. It was towed back to kia and they told me the engine has metal shavings in the oil from the convert getting hot. I cant believe they let me drive this car off the lot knowing that there is a recall # sc176...i almost got killed with my family in the car. I spoke with corporate and they refuse to help me even though the recall exists!! i was hung up on during the conversation with a consumer affairs mgr. Named kayla... She told me the car is out of warranty and i would have to pay for a new engine! recall# sc176!!i need help!the car is still at the dealership since my family was in the car when it kept dying on the road and we almost was killed or in a very serious accident. Kia is not honoring sc176 even though it states on my invoice that the car needs a new engine because of the converter failure. Its printed on the invoice with the work that was done on it. Engine light is still active and the car sits. I took the car into kia to service it and all they did was the oil change w metal....and converter recall. But it was to late the damage has been done from the recalls overheating. They say its not throwing the right code for a new engine so they wont fix it. I talked to 3 people .
The contact owns a 2014 kia soul. While driving, the contact noticed fumes inside the vehicle. The contact stated that the fuel cap did not close properly. There were no warning indicators illuminated. The dealer and manufacturer were not aware of the failure. The vehicle was not diagnosed or repaired. The failure mileage was 66,000.
Check inline light is on and it keeps reading catholic converter and it won't go off i switched my gas from 87 to 93 and did a fuel treatment and at times it won't go over 35 miles per hour and the check engine light keeps flashing and my gas runs out fast i've gotten a tune up done and a oil change
After multiple attempts at the shop, the kia has been burning oil.there is no smoke or leaks. A compression test was not done at the original inspection of the car, and there is no oil in the car after about 500 miles.this engine has been burning oil since 85000 miles and there is "nothing" that kia can do for our issue.thus, in line with other complaints about this issue there should be something done for the engine replacement.this is a known issue for the other engines, but the 2.0l engine is not under recall....yet.this is a very serious issue and a general consumer should not have to monitor oil consumption of an engine at 60-80k miles.there is something wrong with the engines and it could be a real concern for safety.
Loses acceleration going uphill. Knocks and rattles when car is turned on. Previous car was a sorento and did the same. Shut off on me in the middle of the freeway with my children and myself in it. Felt like the engine fell out from underneath the vehicle. I seeing the beginning phases of the same issue with my soul. Im scared that this car will not only shut off on me while driving on the freeway but that it may cost me my life if someone were to rearend me when my car loses power to an issue no one seems to know what the problem may be. There should be a recall on all kia engines and is poor manufacturing. Major issues with this brand of car is the electrical, engine and that it sucks up so much oil without warning.
Our kia soul has 65000 miles on it and the oil has been changed regularly, did an oil change last week and was missing 3 quarts of oil and found metal shavings in the oil pan. The engine light is on and engine knocking. Took to kia and said there is a gdi failure and needs a motor and they will not replace under warranty. Car has bee very well cared for an not abused.symptoms match related problems on kias sould with 1.6 liter.
We had the car engine replaced under warranty in aug 2018. On may 27, 2019 as we were driving the car on vacation, we smelt some gasoline. Later after we filled 5 gallons of gas and driving less than 5 miles,suddenly the car stalled in stop and go traffic. The fuel indicator said there was gas left but actually it was empty. Adding gas from can started the car and soon we noticed big gas leak. Opening the engine cover showed the fuel line was spewing gas over the hot engine. This is a big fire risk and thankfully, we caught it before the car caught on fire.we pushed the fuel line back into the fuel pump but the end connector is broken. No idea why it broke on its own so soon after engine replacement.i have attached picture showing the broken end. We did not take picture as it was spewing gasoline when we opened the cover as we were too scared about the engine catching fire and quickly tried to fix the fuel pipe back and wiped the spilt gasoline and let everything dry.
We were driving 75 mph. On i-75 outside dalton georgia in lots of traffic (the outer lane) at which time the vehicle lost all power and shut down.we gradually coasted to the side of the road avoiding near crashes and stopped completely.we tried restarting the vehicle and it would not start.after about 10 minutes the vehicle restarted but had no power to drive.we were towed to a dealership in dalton georgia and the service people looked at the vehicle on 8/18/2014 &said they could find nothing wrong.we proceeded on towards our destination.on 8/16/2014 (the same day they found nothing) we had traveled approximately 161 miles further south on i-75 (outside macon georgia) when the car did the same thing.it shut down driving 75 mph in major traffic.our vehicle did the same thing as it did on 8/16/2014, loss of all power.we were then towed to macon georgia kia dealership.on 8/17/2014 they informed us they were replacing a "pressure pump" and should receive it 8/18/2014.the dealership installed the pressure pump and had the technician drive it for approximately 30 miles and it shut down on him.at this point they were unsure of what to do and did multiple test on the vehicle. We were advised to leave the vehicle there and they would get it back to us. We returned to ohio in a rental vehicle on 8/22/2014.our car was transported back to ohio 9/3/2014 by the kia company with no further findings.when the dealership contacted me to let me know my vehicle was being returned and they found nothing else they stated that a 2014 kia soul on their lot did the same thing during a "test" drive.i am deathly afraid to drive this vehicle since i had my life flash before us 2 times and a 3rd time on the technician.
Everytime i fill up my gas tank my fuel meter will go below empty and will blink that i am out of gas. After about a day or so it will go back to normal. I have talked to a few other kia soul owners and they all have the same exact issue. I am wondering if this is getting looked into and investigated.
I am writing in regards to a previous complaint i filed earlier.i was never notified by the kia company about a recent recall on 2014 kia soul hatchbacks. The recall for faulty catalytic converters which can lead to engine damage is what is stated under the advisory.when my kia soul was looked at by a local kia dealership it was found that the engine needed to be replaced. The repairs fell under the recall at no cost to me. I'm relieved it's being taken care of, but disappointed with kia's customers service. My concerns are about safety.kia needs to know that the kia soul hatchback+ is affected by the recall and they need to notify their customers to prevent what happened to me.
Error code po5oa car was taken in for 3rd time and this was the actual response from kia engineersbottom line they sold me an unfixable caradvice 1: it is recommended to clean throttle body, upgrade pcm grounds, and preform cap discharge, however, unfortunately dtc po5oa is being researched and we do not have a resolution available at this time, there is not eta. Please reset the engine adaptive values and return the vehicle back to the customer.
2014 kia soul burning oil excessively. Have to refill oil one a week. This vehicle has never missed an oil change. 100,xxx miles. Started at 80,xxx miles.
Loss of engine power, the car was towed to a nearest dealer for diagnosis and found that catalytic converter was defective.
My kia soul is burning oil every 1,000 excessively. Kia says it isn't burning that much. My dealer thinks it is. My car had the oil light come on in december. Received an oil change. February comes to start my consumption tests. My dipstick reads low level. I started 3 tests and they all 3 came up with different readings but burning oil at a rapid rate.i did testing each 1,000 miles. The 2nd test my car burnt a quart. I do think my car is burning at a rapid rate. It is a 2014 kia soul with 94,000 miles. I bought brand new, only owner is me from my dealership.
My vehicle has been having issues with shifting into gears- ive had the vehicle checked and the system keeps telling me that the spark plugs/ignition coils are bad - ive replaced them multiple times and it keeps giving me the same response. Even when i replace that part, the vehicle keeps doing the same thing. The vehicle keeps idling very hard. The vehicle sputters when trying to shift and the entire vehicle shimmies.
My engine shakes really bad while sitting idling and i can hear a loud huming noise while driving. I can also smell gas from time to time. My oil was just changed less than three weeks ago and it is already dirty, gritty and dark.
The floor board is always warm. The car seems to drive fine for about 20 -30 mins and then the car seems to lose power and will barely go uphill...check engine light has been on for a catalytic converter in the past but went back out. Car has been at kia now since june 18th... Have a case with kia america. Dealer told me the cat was clogged. Now worried about engine damage because of clogged cat. Vehicle is under recall sc176 via kia
Been getting regular oil changes on track. And on time. Last 2 oil changes i been noticing oil levels dropping low after 1000 to 1500 miles driven. No leaks no burning smell. Engine would be burning the oil. Twice kia never noticed anything wrong. Now driving down highway engine light came on. Heard klacking aound and slowed down. Car lost acceleration for 5 minutes. After pulling out the highway it started sputtering acting like it was going to stall out like it had low oil.again it was low. Added oil. This was after 800 miles driving. Still no leaks. Towed it to kia garden grove california. They said i needed new engine. Oil filter had metal shavings said it sould be already in engine. Quoted me 12k.car is 2014 and has 115k miles. It's worth 6k. Looking at everyone's else co plained you can clearly see an oil engine problem that might produce fires or engine breaking. Possible lubrication issue around 75k miles and on. There should be a recall on the engine
The contact owns a 2014 kia soul. While driving approximately 15 mph and attempting to make a left turn, the vehicle failed to turn and continued to go straight down a hill. The power steering was inoperable. The vehicle went off road and finally stopped. The vehicle was towed. There were no injuries and a police report was not filed. In addition, the contact stated that the headlamps would flicker suddenly and the vehicle would stall briefly, and then accelerate or decelerate without warning. The contact took the vehicle to the dealer, but the cause of the failures was undetermined. The vehicle was not repaired. The manufacturer was made aware of the failures. The vin was unknown. The approximate failure mileage was 41,000.
The contact owns a 2014 kia soul. The contact stated that the vehicle experienced a loss of engine power without warning. The vehicle was taken to liberty kia (921 s milwaukee ave, libertyville, il) where it was diagnosed that the transmission was defective and needed to be replaced. The failure was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 53,000.
At 10000mi, this car lost pick- up, then charging outlets failed. By 30000mi, the brakes were mushy and weak, the engine makes noise, steering issues and weird smells started to occur. By 45000mi, the brake light failed, vibration/shaking, hesitation and lurching (on its own), gas millage was cut in half, rmps/idle unusually high, faulty/ failed sensors, fuel gauge failure, heating/blower failure. Dealerships will not look into anything without a "code" tripping, and i was told by their mechanic that kia corporate will not allow any investigation of issues without a diagnostic code, so my warranty woun't cover the high price of finding the issues. I get in the car, start it up and the noise and rev is not normal. I drive 10 feet and the car starts shaking and making noise. When i tried to turn on the heat, loud noises started under the hood, and the engine would rev, when the car revved, the heat would kick on for 2 sec then fall out again. It now doesn't perform at all. When i accelerate after a stop light, it won't move for several seconds, then putters and goes. I have almost gotten into many accidents because of this.
I own a 2014 kia soul, purchased directly from the dealer with 12 miles on it. Car is currently at 89,000 miles and i was informed by my dealer that the converter has a build up from everyday use and must be replaced for 2100.00. Previous kia souls had a recall for this same problem prior to 2014. Basically when accelerating i felt as if the car was struggling when trying to increase speed. The car would kick a little while in motion as it struggled from 20mph and up. The rpms increased between 4 and 5 at times when accelerating. I also felt when accelerating my pedal was nearly all the way down just to give the car some gas. I do a lot of highway miles and normally have to stay to the right lane until my car is able to pick up speed. This jerking would happen every time i need to accelerated. The kick back became noticable about a month ago. It started very light and has only progressed since
May 13, 2020 recurring issues with the check enginelight.error code po5oa reprogram powertrain control. Cold start idle air control system.outside temp was 67flight went on while car was in flight on a highway. Car idles roughly when the light goes on.
I bought my 2014 kia soul with 6 miles on it nov 2013. I have had nothing but problem after problem with my headlights turning off when i use my turn signal or after using my turn signal. I have taken it to the dealership to have the same problem fixed. Finally big red sports & imports took a kia soul off their car lot (after my 3rd trip there & they still didn't have the part) to put a new part in my car to fix the problem. I still had problems with my head lights so i took my kia to a different dealership. Now my car won't go into reverse at times,and while i'm "trying" to put it in reverse my automatic locks start locking an un-locking really fast. I have to turn my car off, and try to start all over so it will go into reverse. I have also already had to have the battery replaced. My worry is my safety when driving at night with my head lights wanting to work when they feel like it. Or if i get stranded somewhere because my car won't shift gears.
Tl- the contact owns a 2014 kia soul. The contact stated that the vehicle hesitated constantly when shifting gears and was slow to pick up speed. The vehicle was taken to a dealer, who recommended replacing the timing belt but did not provide a specific diagnosis to remedy the failure. The contact notified the dealer of the safety concern with the vehicle several times. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 100. The vin was not available. Dyd
The contact owns a 2014 kia soul. After parking on an incline driveway, the vehicle rolled backwards independently without warning. The failure would recur, unless the parking brake was engaged. The vehicle was taken to the dealer. The technician was unable to duplicate the failure. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 10,200.
My 2014 kia soul exclaim would not shift gears causing deceleration. I took my car to karp kia where i purchased it. It took karp kia 1 week to replace the catalytic converter. 3 weeks later i brought my car back to the dealer because oil was not staying in the car but leaking onto the engine. Karp kia will not honor my warranty nor my extended warranty because i can't get all of my maintenance records despite the engine recall. I bought the car in 2017 and the car has less than 60000 miles and needs a new engine. I am legally disabled and trying to find a way to make them honor the recall/warranty that they want me to pay for because i don't have all of my oil change receipts. Please help me.
The contact owns a 2014 kia soul. The contact stated while driving approximately 30 mph, the accelerator pedal was depressed however, the vehicle failed to exceed 40 mph. The contact stated that the check engine warning light was illuminated. The vehicle was not diagnosed nor repaired. The manufacturer was informed of the failure and told the contact that the vin was not under recall. The failure mileage was approximately 125,000.
In july 2020 i was helping the national guard in the covid-19 response and on my way to the unit, i drove for about 3 minutes on the highway and then my car stalled. I was going 63 mph and then 40 mph. I had to pull over and was a little stunned as it was very dangerous to do so. I eventually was able to pull over safely. I towed my car to firestone and they said the exhaust manifold had to be changed. I paid over $800 for this. On september 7, 2020, my car stalled again. I was driving on the masspike on cruise control at 65 mph and when tried to increase my speed to switch lanes, the car did not accelerate. I then, let go of the pedal and tried to press it again, except this time, my car accelerated but the car was shaking. My engine light was blinking and then when i got to a point to stop, my car shut off on me. In both scenarios, i got my oil changed right before the issues. In july i did the oil change and three days later my car stalled. In august i got my oil changed and my car stalled two weeks later on sept. 7th. Now my entire engine has to be replaced and that costs over $8000! this is ridiculous and i will never buy a kia again. They wont even tell me how it happened because they don't know how it happened. So the cause is unknown. I cannot believe this happened. I bought the car used in 2018 at 35,000 miles and now it is at 125,000 miles. It looks like the only option is to fork out $8,000 or to throw out the car! kia will not cover anything wrong with it and they say it has nothing to do with the recall but the symptoms of the car are an exact replica of what is happening with the recall. Maybe they just do not want to admit that the engines are defective. I have seen so many complaints about this and nothing good happens. Kia, you should be ashamed of yourselves for allowing this to go on for so long.
November 25th on my way to work i started hearing a rattle while driving on hwy 30. About a mile from my house.the noise didn't seam to be present while rpm was under 3,000rpm so i decided to be cautious of rpm and not push my car too much that morning.as i pulled into the parking lot the engine stopped, and the oil light flickered. I started the car and parked it.after work the car started fine but as i pulled into the road i heard the rattle again so i went to the nearest place i could to buy oil.before checking i purchased a quart and found out i had enough oil in the car.the rattle was still present so i purchased oil, filter and decided no harm would come from refreshing the oil in the car. I kept my rpm under 3,000 on my way home and experienced some sudden speed shifts while using cruise control, but kept a slow and steady pace. At the top of a hill near my home the engine made some louder noises and stopped that is the first time the check engine light came on.i bumped the car into neutral and costed into my driveway.i later towed my car to it's parking spot, not wanting to make a potential issues worse.after consulting with a mechanic, he. Suggested an oil change may be the first action to fix the issues.i changed the oil in place and recorded my attempts to start the vehicle after. Mechanic consultant said the first attempt after oil change sounded like a knock that he did not think would be a long term issue.but the second attempt started into a lower rod knockand advised to not attempt to start the car again until it's in a shop with proper diagnostic equipment.
Vehicle has had a lack of power was told it was due to a clogged converter.... Performed recall kia sc176. They replaced the converter and did an ecu upgrade. Car has serious lack of power now and when trying to drive down the highway the vehicle dont know which gear to be in so it constantly hunts for a gear. Gas mileage also has decreased from about 30-32 to 26-28. The car is a safety risk because sometimes it cant get out of the way of big trucks
The contact owns a 2014 kia soul. While driving and depressing the accelerator pedal, the vehicle failed to accelerate and remained in second gear. Also, the oil warning indicator illuminated. The vehicle was taken to benson kia of spartanburg (located at 1100 n pine st, spartanburg, nc 29303, (864) 585-3611) where it was diagnosed that an unknown computer code needed to be reset. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the dealer and the contact was informed to depress the accelerator pedal to manuever the gear shifter out of gear. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 20,000.
My 2014 kia soul (86,000 miles) is consuming oil extremely fast. I had my oil changed 5/2/19 and as of yesterday 5/26/2019 my low oil light came on while i was traveling down the interstate.there is almost no oil on the dipstick. This has been an ongoing problem for the past 6+ months. It is getting increasingly worse. No oil spots have been detected under the car. I park in the same place every day. No smoke is detected. The filter installed is a kia branded filter from the service dept of the kia dealership.
I was driving on interstate 75 north in marietta, ga when my vehicle suddenly lost power in front of an 18 wheeler. I was able to navigate off the next exit. There were no warning lights lit on my dash and there had not been any lit prior to this incident. June 2020 my catalytic converter was replaced under recall #sc176. All of the symptoms point towards engine damage that occurred prior to the recallrepair.
Taking a day trip to the crayola factory, we were 10 miles from our destination when we first smelled smoke then saw it coming in through the vents and from the front passenger corner of the vehicle. I first checked the gauges to see if it was over heated, nothing. Popped the hood and that's when we realized it was on fire. We raced to get the 2 small kids out of the vehicle as the flames were starting to over take the front hood.we were able to secure the kids and get far enough away from the vehicle but 3 minutes later the car was gutted.nothing but metal left on the inside. We had no warning that something was wrong while driving the car, no engine light, no overheating - just smelled and then saw smoke.we were lucky we had a place to pull off on a busy highway.i was told by the police officer that i'm lucky that i turned off the car and opened the doors before the locks malfunctioned as he has seen in other kia cars.my hope is that kia can find the source of the fire and do a recall before anyone else is faced with this nightmare. I reported it to kia via social media, but they seemed more concerned on how to take my pictures off rather than fix the issue.updated 11/02/2017
My kia soul is having identical issues to nhtsa campaign number 19v120000which led to recall sc176 by kia which only covered the 1.6l models, not the 2.0l which is the vehicle i drive.i experienced a loss of power and loud knocking type sound while driving.i was traveling approximately 30-35 m/h on a city street.i did not notice a check engine or oil light during this event. I checked my oil level and i had no oil showing on the dip stick.i filled the oil reservoir with the correct oil type and drove home less than a mile.the vehicle would not accelerate as normal.no smoke was noticed coming from the engine.i contacted kia customer service and was given a case number (13392784), and directed to bring the vehicle into the dealership for a diagnostics check.a similar incident occurred one other time where the engine again burned all of the oil, with no signs of a leak on with the engine of the ground where the car is parked.the oil has been monitored regularly since this first incident.the oil has been changed on several occasions and no oil leaks has been noticed.from my research into this issue these symptoms line up with what the affected vehicles experienced before they were recalled.the loss of power, engine noise and shifting difficulties first occurred on october 13, 2019.i asking this case be looked intoand see if the scope of the recall did not cover all vehicles potentially at risk.the milage is approximately 74,000 miles.
I've taken my car to the dealership a couple times and i would like to see if the car can be fixed back to the way the car original was in perfect condition besides normal wear and tear.i am capable of fixing my car if it's my fault but i would really like to have a second hand specialist assist in this matter.
I was driving along the highway when i heard a clicking noise. After the noise, my car started to lose acceleration. No matter how hard i pressed the pedal, it just wouldn't go above 5mph and began making a loud noise. Had it checked out and it was determined to be the catalytic converter.
When accelerating from full stop or rolling stop, vehicle hesitates and loses power when shifting from 2nd to 3rd gear.
Check engine light keeps coming on code is po50a cold start idle air control system performance this had been going on sense oct
I was approximately driving 65 mph when suddenly the motor developed a ticking noise. Then suddenly turned into a knocking/clattering noise. My oil light illuminated as well as my engine light. I then proceeded down the high way to the next exit to pull off and check my oil. Before i made it to my exit. The motor had loss of power. When i'd try to accelerate, it would bog down. Right as i was about to take a turn onto my exit the motor stopped and died so i coasted as far as a could and had to push it out of the road. When i examined my oil it was metallic. My vehicle only has 80,000 miles on it. With about 1500 miles on my oil change.(5-20w full synthetic).
The contact owns a 2014 kia soul. While driving 30 mph, the engine shut off without warning. The contact spoke with kia store clarksville (826 e lewis and clark pkwy, clarksville, in 47129, 866-545-2429), but they did not assist since there were no recalls on the vehicle. The contact did not purchase an extended warranty. The contact tried multiple times to contact the kia corporate office, but was unable to reach a representative. The vehicle had not been repaired. The failure mileage was 97,000.
Vehicle in motion,driving in a parking lot at approximately 12mph when the engine stalled. Engine failed to restart after several attempts. Initial diagnosis and repair from kia dealership said internal damage to fuel pump. Less than one hour after picking vehicle up noted noise from engine during acceleration and check engine light came on. Took the car back to the dealership and dtc code indicated an issue with catalytic converter.
The contact owns a 2014 kia soul. The contact stated that while driving at unknown speeds, the check engine and oil warning lights were illuminated. Additionally, the contact stated that there was an abnormal fuel odor detected. The contact received notification of nhtsa campaign number: 17v608000 (steering) and 20v750000 (engine). The vehicle was towed to trophy kia downtown los angeles (1945 s figueroa st, los angeles, ca 90007, (213) 342-0802). The vehicle was not diagnosed nor repaired. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and informed the contact that the system was down. The failure mileage was 93,000.
Car is going through all of its oil. Goes through approximately 1qt every 1,500 miles. When i first came across this problem the car was making a loud knocking sound, took it to the dealer and there was approx 1 quart of oil in the car. I only drove about 3,000 miles since the last full syntheticoil change. The dealership is telling me this isn't excessive and it is completely normal. I can only drive 1,500 miles until the oil is no longer showing on the dip stick. Currently still working with the dealership to prove there is a problem with these engines. I got a oil change approx 250 miles ago and have to drive 1,000 total and they will examine the car again.
Driving soul down highway when another car came across the highway- three lanes, from a private drive in front of me to access turning lane.i hit his rear driver side with my front left drivers side.air bags did not deploy.car was totaled.
The contact owns a 2014 kia soul. While driving various speeds, the vehicle hesitated to accelerate, stalled, and a burning odor was noticed from the engine. Also, the check engine indicator illuminated and the brake pedal traveled to the floorboard while attempting to stop. The vehicle was taken to an unknown dealer who was unable to determine the cause of the failures. The brakes were replaced, but the failures continued and eventually the engine would no longer start. The cause of the engine failure was not determined. The manufacturer was notified of the failures and provided case number: 13377834. The failure mileage was 20,000. The vin was unknown.
3rd time check engine light went on in last several months.error codepo5oa car taken to dealer for repair last 2 timesmost likely repair is reprogram pcmlast time at dealer i was told the code was not acknowledged by kia and have seen numerous reports of the same reply with others online.since the check engine light can be an indicator of some serious issues i do not understand why it seems to be a non issue with the company about fixing the car computer error.1)car was stationary when starting check engine light stayed on on 10/18/19 driving to dealer the light went off. Dealer indicated completed ecu logic improvement and had po5oa tsb for this code. 26/dec/19 cold start engine light on dealerpreformed diagnostic testing found history code and performed hard reset and rest adaptive values.1/mar/20while driving check engine light went on. Went to autozone and have code po5oa again.
The contact owns a 2014 kia soul. The contact stated that the rear middle seat belt failed to tighten. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 33,000.
The contact owned a 2014 kia soul. The contact stated that while the daughter was driving approximately 40 mph the vehicle crashed into the rear end of another vehicle. During the crash, the front end sustained severe damage and the vehicle was destroyed but the driver-side air bag did not deploy and the front driver-side seat belt malfunctioned and did not secure the occupant causing the driver's head to make contact with the steering wheel. The driver sustained a head injury that required medical treatment. A police report was taken at the scene and the vehicle was towed away. The cause of the failure was not determined and the local dealer and manufacturer were not notified of the incident. The failure mileage was 94,000.
As i was driving i had a sudden stop and my child was thrown from her seat as far as to the middle console from the back middle seatbelt. Upon investigating why this happened i noticed that the seatbelt retention was improperly working. As you pull it out it will not retract back into the seat as designed. I was scared and hysterical because lord forbid if there was a collision my child could have been ejected from the vehicle and thrown out the front windshield. I called the dealership to see if could get it in the shop that day march 31,2014 and they were so swamped they made me an appointment for today april 2, 2014. I am so disappointed in the way this situation was handled on today the service dept. Played me in saying that it was tangled within the seat. There was no such thing the seatbelt moved freely locked at some points and didn't lock at some points i have video footage to show just minutes before taking my vehicle into the dealership right in front of the dealership. This type of safety issue needs to be rectified immediately before someone gets seriously hurt. On this specific day was the only time i used the middle seatbelt. I can't stress enough as to how much i'm a stickler for safety and especiallyseatbelt safety that this has happened in a brand new 2014 vehicle off the showroom floor. I bought the car on around february 22, 2014 i have been seen in evergreen kia 3 times as of today since i've owned the vehicle. Please don't let this complaint slip or fall into the cracks .i will follow through on all paper work filed for this and other future safety issues with the vehicle. I may be contacted at any time of day for any questions pertaining to this safety issue. This is major because seatbelts are made to enhance the safety of a life if wornproperly in any vehicle. As i research kia has had a recall on the sportage and kia soul for 2011 & 2012.
I keep having alot of issues with the center rear seatbelt. It's been fixed before and still locks up so it won't pull out or go in. Very irritating to keep having this issue. Which now , isn't under warranty.
The contact owns a 2014 kia soul. While driving 10 mph, the contact's vehicle was involved in a crash with another vehicle. The air bags did not deploy and the seat belt failed to securely restrain the contact. The contact sustained whiplash and muscle strains, which required medical attention. A police report was filed. The vehicle was towed to an independent mechanic. The contact was informed by the insurance adjuster that the subframe was bent and the chassis was fractured due to the crash. Neither the dealer nor the manufacturer was notified of the failure. The failure was not diagnosed. The approximate failure mileage was 46,000.
Shortly after buying my new 2014 kia soul in march 2014, i noticed that acceleration delayed usually from a stop light, stop sign or stop/go traffic and would need to pump gas for car to move then it will take off quick and almost become out of control, also feels as though lose power steering and proper braking.dealer service could not find any error codes on scan so no fix. After 2nd attempt to look at problem i was told by service manager that if i was driving in eco mode that could be the issue. If kia knows this why even offer that mode? i also have a problem with the passenger front seat belt that only allows slight movement before it locks tight and does not retract without unlatching completely. Upon inspecting other cars on lot with service manager we found the optima, soul, sportage all do the same thing on passenger front only allowing extending the seatbelt/or movement about halfway forward before it locks and will not retract. The gas mileage listed on window tag was over-inflated at 27 mpg it seems to average closer to 23-24 mpg. Finally i was in an accident which i rear-ended someone at stoplight and while i felt there should have been plenty of time to stop the brakes did not feel as though they worked at all, the car just kept going, the weather was dry. It was suggested by a brake & tire specialist to go to dealer for full inspection, but i hesitate to return to kia do to all my other issues that can't be figured out because the diagnostics can never find an error code. I will be taking my car in for a complete tear down by a 3rd party brake specialist for brake/sensor/master cylinder inspection as i don't even feel safe to drive this new car with approx 17,000 miles. I have since opened a case with kia consumer assistance due to the many ongoing issues.
The contact rented a 2014 kia soul. The contact stated that the passenger's side heated seat caught on fire and burned two holes through the seat. The contact informed the rental agency of the fire. The contact did not call the vehicle manufacturer. The vehicle was removed from the fleet. The failure mileage was 18.updated 1/29/14..updated 02-04-14
The contact owns a 2014 kia soul. While driving various speeds, the vehicle hesitated to accelerate, stalled, and a burning odor was noticed from the engine. Also, the check engine indicator illuminated and the brake pedal traveled to the floorboard while attempting to stop. The vehicle was taken to an unknown dealer who was unable to determine the cause of the failures. The brakes were replaced, but the failures continued and eventually the engine would no longer start. The cause of the engine failure was not determined. The manufacturer was notified of the failures and provided case number: 13377834. The failure mileage was 20,000. The vin was unknown.
Cruise control randomly cut off. Then esc and abs lights come on and disables anti-lock brakes system and stability control. Best guess faulty brake switch.
Animal ran in front of vehicle, we were forced to slam on the brakes, car did not stop. Head on collision into the tree(s). The car stopped dead center in the large tree i hit, causing my body (passenger)to go between the lap belt and shoulder belt. My body smacked the dash and head slammed into the windshield. Airbags did not deploy. Vehicle is a total loss. Updated 07/01/14 ..updated 08/12/14
When braking, there is fading pedal feel whereby braking grip is not linear with pedal pressure.
I was driving. I came to a red light. The light turned green. The car in front of me went. I pushed on gas. The person n front of me hit brakes. I hit my brakes, felt a huge jolt. Car accelerated and was not braking. I slammed into the back of vehicle. I was wearing a seltbelt, but my knees slammed into dashboard. Air bags did not go off which everyone was surprised by this. I ended at hospital with a concussion, injuries to my knees, right ankle..etc my 2014 kia soul has been determined to be totalled. I have contacted you previously stating my vehicle had issues that were a safety hazard. I was told to keep checking for my vin to get added to a recall list. Now this has happened.i was admitted to hospital as well.
The contact owned a 2014 kia soul. The contact had the valve cover gasket and seat belt retractor replaced at folsom lake kia (12751 folsom blvd, folsom, ca 95630). After leaving the dealer, while driving 65 mph, the contact applied the brake pedal and it traveled to the floorboard. The contact was able to avoid a crash due to the failure. In addition, the vehicle caught fire without warning. The vehicle was towed and deemed a total loss. The contact sustained neck strain, headaches, and injured her left knee in the process of exiting the vehicle. Medical attention was required. A police report was filed. The contact called a local dealer, but was referred to the insurance agency. The manufacturer was notified of the issue and opened case number: 12479808. No further assistance was offered. The failure mileage was unknown.
Engine was burning in the inside had to return to jiffy lube every 3to4 days to cap off oil dip stick was burnt and engine cap had burned up. Kia of elmhurst sold me a car with bad rotary front and rear the brake pedal rubber fell off was driving almost had an accident foot slide off the brake look down and the rubber protector was off took it back to service and but it back on and a week later it fell off again.
At 10000mi, this car lost pick- up, then charging outlets failed. By 30000mi, the brakes were mushy and weak, the engine makes noise, steering issues and weird smells started to occur. By 45000mi, the brake light failed, vibration/shaking, hesitation and lurching (on its own), gas millage was cut in half, rmps/idle unusually high, faulty/ failed sensors, fuel gauge failure, heating/blower failure. Dealerships will not look into anything without a "code" tripping, and i was told by their mechanic that kia corporate will not allow any investigation of issues without a diagnostic code, so my warranty woun't cover the high price of finding the issues. I get in the car, start it up and the noise and rev is not normal. I drive 10 feet and the car starts shaking and making noise. When i tried to turn on the heat, loud noises started under the hood, and the engine would rev, when the car revved, the heat would kick on for 2 sec then fall out again. It now doesn't perform at all. When i accelerate after a stop light, it won't move for several seconds, then putters and goes. I have almost gotten into many accidents because of this.
The contact owns a 2014 kia soul. While driving between 15-25 mph, the brake pedal was depressed but failed to stop the vehicle. The contact stated that the brake pedal was very difficult to depress and required extreme pressure. The contact stated that the vehicle also accelerated independently. The vehicle was taken to the dealer to be diagnosed, but the mechanic was unable to duplicate the failure. The failure was intermittent. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 4,000.
Intermittent loss of brakes (no pressure, straight to the floor, pumping does not help), extremely difficult to replicate on command. After loss of brakes in a parking lot, then at an intersection, replaced all rotors/pads, master cylinder and no leaks or other warning signs. Given issue with replication, never received a diagnostic code after 4 weeks of trying. Replaced abs system, as only option left to fix a braking issue, and issue appears to be resolved. Kia has had problems with abs modules but only recalled for certain vehicles with fire hazard. Spent thousands of dollars trying to resolve this issue and could not drive due to safety hazard for over 1 month while trying to figure out the problem.
I parked my car at the top of my friend's very steep driveway. I never park down it because with the electronic accelerator, i almost got stuck once not being able to give the vehicle a sufficient amount of gas to accelerate up the steep grade. I normally park off the road at the top, but decided to park facing out from the driveway. Even at the top, there is a grade, but it is not ridiculous. I parked in 1st gear (manual) and put the e-brake on. My friend and i were in her walk-out basement for about 10 minutes when we heard what sounded like a door slamming shut. We went to the door and saw my car had rolled down the 200' driveway and in to her deck. The basement door is under the deck. The car was holding the deck up and the deck was keeping the car from continuing over a retaining wall and down a 30' drop. We called 911 because of the structural damage, the car and deck still making noise, not knowing how long it would hold, as well as us being trapped in the basement until it was secured. Once the fire department had the wheels chocked they opened the driver side door to make sure the e-brake was on. They verified that it was, in fact, engaged. This was all put in the police report. There is over $7k damage to the car and $4k to the deck. Kia inspected today and didn't find any deficiency in the e-brake. I had the sinking suspicion that nothing would be found. It may have been a mixture of events that caused the failure, but it still happened and was still amechanical issue that no one-year old car should have.
Shortly after buying my new 2014 kia soul in march 2014, i noticed that acceleration delayed usually from a stop light, stop sign or stop/go traffic and would need to pump gas for car to move then it will take off quick and almost become out of control, also feels as though lose power steering and proper braking.dealer service could not find any error codes on scan so no fix. After 2nd attempt to look at problem i was told by service manager that if i was driving in eco mode that could be the issue. If kia knows this why even offer that mode? i also have a problem with the passenger front seat belt that only allows slight movement before it locks tight and does not retract without unlatching completely. Upon inspecting other cars on lot with service manager we found the optima, soul, sportage all do the same thing on passenger front only allowing extending the seatbelt/or movement about halfway forward before it locks and will not retract. The gas mileage listed on window tag was over-inflated at 27 mpg it seems to average closer to 23-24 mpg. Finally i was in an accident which i rear-ended someone at stoplight and while i felt there should have been plenty of time to stop the brakes did not feel as though they worked at all, the car just kept going, the weather was dry. It was suggested by a brake & tire specialist to go to dealer for full inspection, but i hesitate to return to kia do to all my other issues that can't be figured out because the diagnostics can never find an error code. I will be taking my car in for a complete tear down by a 3rd party brake specialist for brake/sensor/master cylinder inspection as i don't even feel safe to drive this new car with approx 17,000 miles. I have since opened a case with kia consumer assistance due to the many ongoing issues.
Since first oil change done with delray florida kia i complauof kicking sounds in engine loss of power oil burning smells occasionally. I was told each time they put on computer n nothing wrong. I bought new at 11/2014 now oil lights engine lights flashing on irrationally car consuming oil no leaks just eating iol now 2-3 qts in 2 months knocking getting louder but quiets some after oil change but loss of power and knocking persists. Oil is scary how much it's consumes i have been complains of this issue for first oil change. Was told by dealer no need to change oil more than 2x per year but i still do regularly 3-4,000 or 3 months. I feel damage has been done to car and i am seeking new engine replacement. Dealers never did identify issue said no codes going off. But i noticed it from beginning. Once this year oil was changed i took to get oil done and they said oil was almost empty. I never got oil light. Then nor engine light. The engine light when on the day i took in for oil change. They said the engine could have ceased. I strongly feel i have kept up w maintenance but i feel i got a bad car from the start only to be dismissed each time i complained to dealer. Also there seems to be an electrical issue blows light bulbs constantly and had motor in window replace w stater under warrantymost driving is local but many hwy
As i was parking in a gas station parking lot, i heard a clicking noise while the wheels were turning to the left to park. When leaving the parking lot, my wheels would not turn when i turn the steering wheel. I could turn the steering wheel 360 degrees, and i would hear a clicking noise, but the wheels would not move. I had to have the car towed.
The contact owns a 2014 kia soul. While driving approximately 20 mph and making a left turn with the turn signal activated, the steering gear assembly separated without warning. The steering wheel turned, but the wheels remained straight. The vehicle was towed to the dealer for diagnostic testing. The vin was included in nhtsa campaign numbers: 14v332000 (steering) and 15v123000 (vehicle speed control). The manufacturer was not notified. The approximate failure mileage was 60,000. Parts distribution disconnect.
I have received a safety recall notice on my kia on july 25, 2014. I have tried unsuccessfully to have it fixed for the last three months. Neither kia and the dealership have not fixed the problem and i keep getting excuse after excuse.
I am writing in regards to a previous complaint i filed earlier.i was never notified by the kia company about a recent recall on 2014 kia soul hatchbacks. The recall for faulty catalytic converters which can lead to engine damage is what is stated under the advisory.when my kia soul was looked at by a local kia dealership it was found that the engine needed to be replaced. The repairs fell under the recall at no cost to me. I'm relieved it's being taken care of, but disappointed with kia's customers service. My concerns are about safety.kia needs to know that the kia soul hatchback+ is affected by the recall and they need to notify their customers to prevent what happened to me.
Enter into a retail installment sale contract on december 2nd 2015.on december 18 th my wife received a call from carson toyota who stated merry christmas,i have good news for you,can you come in we can lower your payments, i told him we are okay with our payments,also i advise him that my husband is at the doctor. He stated tell my husband he can get a lower payment .i told him are you sure you have the right person, he stated we do not play. So me and my husband swing by on monday. When we arrived there my husband was told that they needed a thousand dollars more down payment. I advise them that it has being twenty days since we sign the contract .first they did not want us to leave with the vehicle. So we told can we take out personal effects from the car,they came back and told my husband that they have the right to take back the car cause my husband credit score and he must give another thousand dollars ,they told my husband take the car and see if he can bring in at lease 250$ i advice them i will see legal advice. They stated they have many attorneys i knew something was not right my husband looked so stress out he work and return late at night i kept thinking.icame home came on the computer did a little investigation . I discover that this vehicle have a defect and this dealer knew and the defect was not remedied,instead they continued totake advantage of us and still have not disclose the truth of this unsafe vehicle. Thanks in advance regarding this issuethe fault or problem that created the unsafe condition are if a driver continue to operate this vehicle this could impair accelerration and increas the risk of a crash
I was driving about 30 mph north on harbor blvd and first st in california sudendly i heard a loud knocking/clicking sound coming from the lower left side of the engine & no error codes came on prior to the noise so i pulled over and called a tow truck to take my vehicle to the nearest mechanic. Until today mechanic has unknown origin of problem
The contact owns a 2014 kia soul. While driving 15 mph, the vehicle started pulling to the left as the driver side tire made an abnormal noise. The contact lost control of the vehicle and crashed into a tree. The air bags failed to deploy. The vehicle was inoperable. The contact did not sustain any injuries and did not file a police report. The vehicle was included in nhtsa campaign numbers: 15v123000 (vehicle speed control) and 14v332000 (steering). The vehicle was towed to the dealer, but was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 27,000.
Received an important safety recall on 12/01/2017 regarding the pinion gear that may separate from the steering gear assembly causing loss of steering & result in a crash.i called immediately to set an appointment on 12/12/2017.i was called just 1/2 prior to my appointment to be told they do not have the tools to fix the problem.in fact, no kia dealership in the area has it.i am driving across the state of fl in a few days & am extremely worried since i will be driving at high speeds in traffic.so, kia alerts soul owners & fails to provide the means to fix the problem.i am told it will be several weeks before they have the tools needed to repair. My particular car has had a stiffness in turning the steering wheel a few times. I need my vehicle for this trip, but, will inquire about a loaner car.this is unacceptable.
I was on business 85 my steering wheel went out i couldn't turn my wheel left. I ended up having to jerk my steering wheel to the right turning in a complete circle to avoid traffic and get off the road. After completely stopping i ended up near a ditch and grave yard. At this point i turn my car off and turned it back on to see if it would work, but my steering wheel would just turn in a complete circle. My horn or nothing wouldn't work on my steering wheel it just made clicking noises.
The contact owns a 2014 kia soul. While driving approximately 15 mph and attempting to make a left turn, the vehicle failed to turn and continued to go straight down a hill. The power steering was inoperable. The vehicle went off road and finally stopped. The vehicle was towed. There were no injuries and a police report was not filed. In addition, the contact stated that the headlamps would flicker suddenly and the vehicle would stall briefly, and then accelerate or decelerate without warning. The contact took the vehicle to the dealer, but the cause of the failures was undetermined. The vehicle was not repaired. The manufacturer was made aware of the failures. The vin was unknown. The approximate failure mileage was 41,000.
Steering started making a clunking noisewhen turned slightly left or right. The dealer says that the steering rack needs to be replaced. The part needed to ordered. The dealer would not release the car to me because it is not save to drive. This is a 2014 kia soul+ that has 36000 miles. I see that other souls have had a similar problem.
On 6-29-2014, i was on my way to church. The weather was good. Im driving and all of a sudden my car hits a guardrail and spun across the street and hit a utility pole. Now i've been driving for at least 30 years and i have never had a accident anything. I was taken to the hospital by rescue squad, where i sustain some serious injuries, head injury, right eye was cut badly, and i was in a coma for a week. During this incident i have a police report stating there was zero drugs or alcohol in my system.i was discharged from the hospital on 7-15-2014, where i still can't walk without a walker or cane. I would like for this case to be investigated to its fully content because there was a recall on 2014 kia soul 7-21-13 to 1-17-2014kia # sc108 steering gear assembly may separate cause a crash nhtsa campaign # 14332000.
As i drove home i heard an unusual sound coming from my engine. The oil pressure light began to flicker on and off. Once home i checked my oil level and i had no oil showing on the dip stick. I filled the oil reservoir with the correct oil type but now the indicator light was solid and no longer flashing. Driving home a few miles after getting oil my vehicle would not accelerate and i almost lost control of steering twice. No smoke was coming from the engine but my vehicle is not safe to drive. I contacted kia customer service with concerns about the current recall on the kia soul but was told there is no recall on my particular model. Usually i am notified if my vehicle is affected by possible recalls and they are fixed right away. I was never notified about this recall and now my vehicle may have possible damage because of it. My concern is that i wasn't notified and repairs might not be covered by kia. I ran my vin number numerous times and nothing came up for a recall.i researched possible symptoms of what could cause what i experienced. I was surprised to learn that possible damage caused by the catalytic converter could be what happened to my vehicle. The following issues were loss of acceleration,loss of oil, loss of control in steering. Thankfully no engine fire though.
The contact owns a 2014 kia soul. While driving approximately 30 mph, the vehicle independently veered out of the lane. The steering wheel required excessive force in order to continue driving. The vehicle was taken to three different dealers for diagnostic testing. A four wheel alignment was performed at one dealer and the other two dealers stated that the vehicle was operating as designed. The failure became progressively worse. The manufacturer was notified of the failure. The approximate failure mileage was 38,000. Updated 08/17/16*ljupdated 10/26/16.
The contact owned a 2014 kia soul. While driving 75 mph, the vehicle shook violently, veered to the right, and the power steering malfunctioned. The contact lost control of the vehicle, crashed into a wall, and the vehicle rolled over. There were no injuries and a police report was filed. The vehicle was destroyed and towed. The manufacturer was made aware of the failure. The failure mileage was 40,000.
Hi i was looking at recalls for the soul after i saw a possible fire hazard and actually typed my vin in and saw my car was recalled for a steering issue that could've lead to accidents and i was actually in an accident in 2017 in my 2014 kia soul because of something that happened with my steering that caused me to hit someone? a woman in front of me slammed on her brakes and when i tried to get over it's almost like the wheel had completely locked but up but i could still turn it, if that makes sense. There was a weird clunking noisewhen it happened and sometimes i still hesrit occasionally. I would like to know how to go forward with this. Thank you so much.
Thursday i had a check engine light come on and called kia service and they said as long as engine light is not flashing i will be ok to drive it so they scheduled my appt. For the following monday. Saturday i was driving 45mph on a busy road and my car starting making ticking noise & lost power and steering.i smelled a chemical smell similar to gasoline. I had my oil changed every 3000 miles for the life of this car.connecting rod cap to piston rod came out of my engine. My kia is @ dealership waiting for consumer affairs process.dist.mgr has already declined repair.now waiting for escalation dept to contact me.its now been 19 days.my kia is a 2014 with the 2.0 engine.my son has a photo of the cap sticking out of the engine.(i will try to upload once i get it.)why does the recall for the engine not pertain to all engines when the same problems are happening?and why has kia not sent everyone letters notifying of the recall especially when a crash or engine fire is possible?is this safe and acceptable when human life is at risk?or do we wait for the first person to die?
At 37,000 miles the rack and pinion broke.this disabled the clock spring which disabled the air bags.was traveling about 25 mph and steering failed.thank god i was not on expressway going 55mph or when the rack and pinion broke my steering ability would have been lost and no air bags deployed in the event of a crash.vehicle towed to kia and rack and pinion replaced.i have another 2014 kia soul and i worry the same thing may happen to it.kia told me that this is not a common problem and was a part failure.
The contact owns a 2014 kia soul. The contact received notification of nhtsa campaign number: 15v736000 (steering). The contact called two different dealers and was unable to receive an appointment to schedule the recall repair. The dealers did not indicate when the repair would be scheduled and no information on part availability. The contact called the manufacturer several times and was unable to receive a reasonable date to be referred to a dealer to schedule the recall repair. The contact was waiting on the manufacturer to provide a remedy to the dealer to receive a recall repair. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2014 kia soul. The contact received notification of nhtsa campaign number: 15v736000 (steering); however, the parts to do the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2014 kia soul. The contact received a recall notice for nhtsa campaign number: 14v332000 (steering); however, the part needed for the repair was unavailable. The dealer stated that the part would be available in three weeks. The manufacturer was notified. The contact had not experienced a failure.
Recall 17v608 did not fix prior recall 14v332 and 15v736 problems, caused failure of steering, airbags, and engine.accident ensued.vehicle was driven on city street at speed under 40 mph.driver went to change lanes and steering would not work.rear-ended vehicle in front.air bag did not go off, change lane indicator was noted on at scene.driver states vehicle would not move into lane to the right and, therefore, rear-ended vehicle.severe damage to front end of kia soul noted.kia was contacted.
2014 kia soul steering failure 16 months after recall repair was done to prevent it (nhtsa campaign id number 15v736000). The steering made a clunking sound while making a left turn at a stop sign on a city street and the car continued straight across the intersection. Steering ability was completely disconnected. 29,000 miles on the odometer. Dealer inspection found the rack and pinion plug repair procedure was not involved, and instead the cause was the spline separating from the shaft. No cause was identified. Manufacturer was notified.
Since i've owned my 2014 kia soul, i've had to deal with a recall for the a pin (so my steering wheel won't stop working) and my a problem with my axel nut 2/01/2017, which began shaking my vehicle on hwy 16, almost causing an accident. I had that fixed and just had a recall service and realized this was something i already paid for, which i've requested a refund.in between those instances, i had both headlights stop working, in the dark, while i was driving on a poorly lit hwy 302.i had those replaced and the driver side went out again, at night, while i was driving.i was told that the headlight connections were melted.i did some research and this seems to be a common occurrence.with that said...this car had a potential issue with rolling, steering and visibility...probably wouldn't happen all at once but you never know.regardless, i'm starting to wonder how safe this vehicle really is and would hope that kia would be a responsible company and assist with helping the customer remedy these concerns. I really am concerned for my safety and will be driving another vehicle more regularly.kia told me that since there is no open recall on the headlightsthan there is nothing they could do.i hope they understand that all 3 of the aforementioned issues are significant but fear my concerns fell on deaf ears.maybe an official review with nhtsa will keep kia accountable to their actions or lack there of.thanks for your time.[xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).'
The contact owned a 2014 kia soul. While driving 40 mph, the steering wheel became difficult to turn and resulted in a crash. The vehicle was destroyed. There were no injuries and a police report was filed. Five months later, the contact received a recall notice for nhtsa campaign number: 14v332000 (steering). The manufacturer was notified. The approximate failure mileage was 3,874. Mailed out 11/12/14 consumer request*lj updated 12/2/14the consumer stated he was driving on a snow covered road. He came upon a curve and took his foot off the accelerator, but he began to skid sideways and couldn't control the steering to get out of the skid. The vehicle flipped and rolled over a couple of time.the consumer was injured. Updated 01/08/15
The contact owned a 2014 kia soul. The contact stated that while driving at approximately 25 mph, there was a complete loss of steering control causing the vehicle to veer off the road. As a result, the contact crashed the passenger's side of the vehicle into a tree. The air bags failed to deploy. A police report was filed. The driver sustained severe neck, chest, and right arm injuries that required medical attention. The vehicle was towed to the salvage facility. The manufacturer was not notified of the failure. The approximate failure mileage was 35,000. ...updated 03-10-16
I noticed a pop as i was making a left hand turn and the steering wheel became really loose. I began to make a u turn a few minutes later and the steering wheel turned 360 degrees, but the actual wheels did not turn with it. I was stuck in the middle of the street because i could not turn left and had to reverse to get the car straight again. .... Updated 08/05/14 updated 08/19/2014
Despite the fixed recall of the steering coupler, this vehicle makes a steering cluck noise when turning which can be felt in the steering wheel. This especially occurs when first driving the vehicle.while under warranty the dealership reported either the sound was normal or they could not reproduce it.now that it is out of warranty, the dealership says that the steering column needs to be replaced at my expense.a quick search shows that even after the steering coupling recall, this is a very common problem which can cause accidents.
The contact owned a 2014 kia soul. While driving 45 mph, the steering wheel seized without warning and caused the vehicle to crash. There were no injuries sustained and a police report was filed. The vehicle was destroyed. The manufacturer was not made aware of the issue. The failure mileage was 31,000.
Steering started making a clunking noise when turned slightly left or right.dealer says the steering rack needs replacing. Part will not be here until april 30th (1 month). Dealer will not release the car to me because they say it is not safe to drive. Kia will no longer talk to me at all about this problem.this is a brand new car.online i see that past kia soul's have had a similar problem.
I have right at 60,000 miles on my kia soul.was driving and pinion broke was totally unaware of recall until i took car to mechanic he advised me to get with kia because it was a safety recalled issue.first dealer i called told me it was recalled but they will only replace pin not the damage that the pin failure caused.then told me that they were going to see if they could get it covered asked if they could call me back.now i am currently working with another dealer can't use original dealer i moved and they were bought out.guess we will see if i am able to get safety recall fixed and how much it cost me if it did any other damage that was caused by known manufacture default.steering wheel popped air bag lights, steering wheel light, and could barely turn the car.i am also going to have to pay out of pocket it get car towed to kia dealership.
The contact owns a 2014 kia soul. Shortly after the vehicle was purchased, it randomly stalled. The engine was hesitant and the check engine indicator illuminated. Riverchase kia (2200 us-31, pelham, al 35124, (205) 987-6518) was notified of the failure. The contact later received notification of nhtsa campaign numbers: 19v120000 (engine and engine cooling) and 17v608000(steering). The contact scheduled an appointment, but the dealer did not provide the repairs within the timeframe that they indicated. The dealer did not offer a loaner vehicle. The vehicle was not diagnosed or repaired. The manufacturer was notified. The failure mileage was not available.
The contact owns a 2014 kia soul. While driving approximately 25 mph, the power steering failed without warning. The contact pulled over and placed the vehicle in park. The vehicle was towed to the dealer where it was diagnosed that the rack and pinion fractured and needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 51,000. The vin was not available.
At 10000mi, this car lost pick- up, then charging outlets failed. By 30000mi, the brakes were mushy and weak, the engine makes noise, steering issues and weird smells started to occur. By 45000mi, the brake light failed, vibration/shaking, hesitation and lurching (on its own), gas millage was cut in half, rmps/idle unusually high, faulty/ failed sensors, fuel gauge failure, heating/blower failure. Dealerships will not look into anything without a "code" tripping, and i was told by their mechanic that kia corporate will not allow any investigation of issues without a diagnostic code, so my warranty woun't cover the high price of finding the issues. I get in the car, start it up and the noise and rev is not normal. I drive 10 feet and the car starts shaking and making noise. When i tried to turn on the heat, loud noises started under the hood, and the engine would rev, when the car revved, the heat would kick on for 2 sec then fall out again. It now doesn't perform at all. When i accelerate after a stop light, it won't move for several seconds, then putters and goes. I have almost gotten into many accidents because of this.
Steering wheel began doing clunky noises, took to dealer, they fixed it, 4 days later steering wheel snapped off leaving me without control during a turn, no accident thankfully for going less than 20 mi at the time, took back to dealer to be fixed. Not sure i trust it anymore.
I went to the kia dealershipand they did the recall on my engine. The cuyler dealership told me that they would need to replace the cop ecu logic and the catalytic converter. They told me that the engine doesn't need to be replaced. I got the recall done on a friday., and the next day my check engine light was back on and my oil light keeps coming on. I believe i need a whole new engine. I'm just really disappointed in how it turned out. My check engine light should not be on!
There are 6 recalls on this gem of a car, never received any from kia, pinion steering is 1 of them, driving on a saturday morning veering right and car jumped on it's own loss control of steering car it curb and tire and rim i am guessing other damage, had car towed to kia dealer on8-8-16 still there because they are waiting someone from the head of kia damage control to come, they told they would be there last week still nobody has come out, i need my car to work how can there be 6 recalls on a car that is less than 2 years old bad enough they passed it thru inspection with a steering issue, please help,
My steering has a significant klunk noise. After searching the internet for information regarding this situation i find that there is a rubber drive coupling between the steering wheel and the shaft which transfers the rotary motion of the steering wheel to the linear motion of the steering rack which steers the front wheels. The consensus is that this can easily result in loss of control of the vehicle steering which would end in atotally unpredictable crash. The rubber part apparently disintegrates with time such as crazing found in old plastic, plexiglas etc.
I was driving my 2014 kia soul on high way 45 south when all of a sudden the power steering started failing , and so i pulled over and then i saw the power steering stopped working completely and when tried steering the wheel made noices
Front drive axle nut was loose and causing the left front wheel to shake violently. No work was ever done on the vehicle in that area so the nut loosened on its own, nearly causing the entire wheel assembly to come off the vehicle. Torque was checked on the nut after discovery and was found to be way less that the factory spec. Of ~170 to 198ft. Lbs. Nut has no "locking" mechanism to prevent back out!
The steering wheel will exhibit a sticky or notchy feeling when making small adjustments. It causes fatigue while driving and most dangerously on sweeping turns the steering wheel will take extra effort to adjust.
The steering was making a popping and grinding noise when turning. We took it in for the steering recall. The vehicle was repaired ( january). The steering went out on the vehicle last night. The vehicle hit the curb. We got the vehicle home and called for towing today to take the vehicle to the dealer. No one was injured. My parents are not safe driving back and forth to their doctors visits in this vehicle.
Driving on hwy 10- april 14 and 17, 2016, power steering went off.jerking the wheel right or left brought power steering back.took to dealer on april 26, but problem was not duplicated.
The contact owns a 2014 kia soul. While driving approximately 35 mph, the brake pedal was depressed and the steering wheel fractured. The vehicle was maneuvered to the side of the road with caution. The vehicle was towed to the dealer, who replaced the steering wheel. The manufacturer was notified of the failure. The approximate failure mileage was 11,808.
Received a recall notice for the rack n pinion plug on my 2014 kia soul.took it to the neariest dealer as requested.weeks later i was driving getting ready to make a left turn and i was unable to turn the steering went out lost control of the car and crashed.took the car to the dearler where i purchased. Filed a case with kia complaining the dealer did not repair my car properly.three months later my car is still at the shop trying to fix a tie rod end.as i researched this recall and see all the damaged that was caused to my car stems from the front end, rack n pinontire rod ends, bearing, etc. I have been asking for the dealer to check to see if the recall part was indeed replace and knowone seem to be able to tell me.how can i find out if the dealer i took my car to indeed replace and repaired the recall part properly?
I bought a new battery and the next day my check engine light cut off and my car turned off a week later at stop light. Also, a clicking noise when i try to turn.
The contact owned a 2014 kia soul. While the contact's son was driving and attempting to make a right turn, the steering wheel suddenly locked. The driver crashed into the curb and the vehicle rolled over. The vehicle was destroyed and towed. The air bags deployed. A police report was filed. The driver sustained cuts and bruises all over his body, which required medical attention. The contact informed the dealer who stated that the vehicle was included in a manufacturer recall (sc144). Prior to the crash, the drive shaft hub nut was replaced. The manufacturer was not made aware of the failure. The approximate failure mileage was 26,000.
We received a recall letter. The pinion in the steering is faulty and could come loose causing an accident which may result is serious injury or death. I brought it in immediately. They could not fix it. I asked them to keep it as we do not feel safe driving it. We asked for a replacement car while we waited. They said no. We left the car anyway and i called the number on the recall notice. It said they would reimburse us for any inconvenience or expenses incurred. The woman said they would not reimburse me until the car was looked at. She asked me to continue driving around a vehicle with a known issue risking my family's lives because they won't give me a replacement vehicle. As money is very tight we are making due but it has been a severe inconvenience to say the least. This problem has nothing to do with us and leaving the car with them is a safety issue. Not work i wanted done or upgrades i chose to wait for. It is their mistake and i don't believe a customer should be forced to pay for it. I would like companies with recalls to be held responsible and service people fairly. I'm great full that we have not been injured due to this issue and to drive knowing it is there is foolish. The companies response asking me to drive around in a potentially hazardous vehicleis absurd.
The contact owns a 2014 kia soul. While driving at unknown speeds, the front end of the vehicle shook. There were no warning indicators illuminated. The vehicle was taken to an independent mechanic who stated that the struts needed to be replaced. The contact was referred to the local dealer. The vehicle was taken to kia of dayton (8560 troy pike, huber heights, oh 45424, (937) 500-5461) where it was diagnosed that the steering column bolt was missing, there was front end damage, and the rocker arm needed to be replaced. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was 46,900...'parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).'
2014 kia soul.consumer writes in regards to accelerator pedal recall issues.the consumer stated driving on rough roads the vehicle would bounce and rock.the consumer stated while the vehicle was on the lift, she noticed a rusted area with a rusted bolt holding two pieces components together.
The rear windshield did not seem properly secured or glued.there is no secured corners.october 5, 2014 i unloaded my groceries when i shut the hatch back the rear glass shattered.i have spoken to others with the same car and a few have experienced the same issue.the dealer states that they do not cover the replacement.
Driving soul down highway when another car came across the highway- three lanes, from a private drive in front of me to access turning lane.i hit his rear driver side with my front left drivers side.air bags did not deploy.car was totaled.
I was approaching a traffic light and the light was green and traffic in front of me was moving. I must have take my eyes off the car in front of me and the green light for just a few seconds and when i looked ahead the car in front of me had stopped at the turning light and i ran into the back of it. Never even had a chance to hit the brakes. My car had a lot of damage to the front half but the airbag never deployed.
On december 9th, 2018 at approximately 6:10am, while driving to work on the highway, my car suddenly broke down and began to smoke. I pulled over to the side of the road and removed my important belongings. Within minutes my car was on fire. I notified city police, fire department, and insurance company. My car was ultimately destroyed and taken to a junk yard.
Driving on the highway, smoke started coming from under the hood, stopped on the shoulder and paint was blistering on the hood end engine just burst into flames, flames were coming out of the dash, in minutes entire car was burned
Hi i was looking at recalls for the soul after i saw a possible fire hazard and actually typed my vin in and saw my car was recalled for a steering issue that could've lead to accidents and i was actually in an accident in 2017 in my 2014 kia soul because of something that happened with my steering that caused me to hit someone? a woman in front of me slammed on her brakes and when i tried to get over it's almost like the wheel had completely locked but up but i could still turn it, if that makes sense. There was a weird clunking noisewhen it happened and sometimes i still hesrit occasionally. I would like to know how to go forward with this. Thank you so much.
The contact owns a 2014 kia soul. While parked, the contact observed that the rear license tag light bulbs were protruding out of its casing. The contact put the light bulbs back in place, but the failure recurred. The vehicle was taken to a dealer where it was diagnosed the light bulb holder had stretched. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 36,000.
We had been driving for about 20 minutes.we pulled off highway to look at a tourist attraction.no indication whatsoever that anything was wrong with the car.parked, turned car off.got out.glanced back at the car and smoke was pouring out from under the hood.soon there were flames dripping from underneath front end (looked like melting plastic).called fire department.within 1 minute flames were jumping up on interior (dash area) and exterior (under hood).got fire extinguisher from nearby business, but with hood closed, did not help.within 4 minutes entire front end and front interior were engulfed in enormous flames.many popping noises (explosions).fire department arrived after about 5 minutes and extinguished the fire.entire front end of car melted to the ground.i should note that while we left the car unlocked when we got out, the doors locked themselves during the fire, and the key fob was inoperable (lock electronics in the car were fried).had a person or pet been in the car, they would have been trapped.my husband cut his face during this, but did not seek a doctor.all personal items in the car are severely damaged by smoke.
The contact owns a 2014 kia soul. The contact stated that after closing the driver door, the rear hatchback window shattered. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown. The vin was unavailable.
Front drive axle nut was loose and causing the left front wheel to shake violently. No work was ever done on the vehicle in that area so the nut loosened on its own, nearly causing the entire wheel assembly to come off the vehicle. Torque was checked on the nut after discovery and was found to be way less that the factory spec. Of ~170 to 198ft. Lbs. Nut has no "locking" mechanism to prevent back out!
Various suspension components, steering, and wheel areas emit clunking metal noises when turning and going over even small road imperfections.dealer has "retorqued" some components, but noises worsening.something(s) is (are) loose (loosening).
The contact owns a 2014 kia soul. While driving at unknown speeds, the front end of the vehicle shook. There were no warning indicators illuminated. The vehicle was taken to an independent mechanic who stated that the struts needed to be replaced. The contact was referred to the local dealer. The vehicle was taken to kia of dayton (8560 troy pike, huber heights, oh 45424, (937) 500-5461) where it was diagnosed that the steering column bolt was missing, there was front end damage, and the rocker arm needed to be replaced. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was 46,900...'parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).'
Driving 65 (the speed limit) using cruise control on hwy 78.car sounded like transmission was bogging downheard a pop and saw smoke. Pulled over to the side lifted the hood and saw flames.called 911 and watched the car burn up. No time to grab anything but a postal key.
Pretty much since i have had vehicle car jerks at time, check engine light comes on at times,the fuel needle drops up and down to emptyeven when i just filled it up. And rang number turns to lines and flashes like car fuel is empty even though it is full. Also left head light is burnt i replaced the bulb but it didn't fix issue. So i think the whole head lamp needs to be replaced. This was purchased like this. It seems there might be a emissions issue.
On january 20, 2020 i was driving at about 50 mph on el mirage rd when suddenly the car lost power. I noticed the speed drop and tried pressing the gas to gain power and speed again then i heard a loud pop. I looked in my rearview mirror and there were huge flames and oil splattered on the back window. I quickly got out of my car and the flames in the back were still there but dying down and there was something on fire under the car. I had to use a bottle of juice to put out the fire underneath the car. If i didn't have that juice i'm almost positive the whole car would have caught on fire. I started doing research and saw that kia soul 2014 had a recall because of the catalytic converter overheating causing the piston rods to break and puncture the engine block causing an oil leak onto the hot exhaust system which causes a fire. The recall number is sc155. This recall supersedes campaigns 14v-332 and 15v-736. I had taken my kia soul to get a new catalytic converter based off the first recall in november. They must have put another faulty catalytic converter in because this should not have happened. I got the car towed to the rally kia dealership in palmdale, california and it is currently still there. They took 2 days to give me a response on if the car would get fixed with the recall again. They said multiple mechanics had to check it out to see what happened. They said it happened because i didn't put oil in the car which cause a piston rod to break and puncture the engine block, causing an oil leak which cause the fire. They are trying to blame it on me and charge me $6,000 to fix the car. The car caught on fire. I had just put oil in it the night before hence the oil splatter on the back windshield. And the way they described the piston rod breaking and the oil leak is exactly how it is described in the recall. They should be fixing my car with the recall.
I was driving about 30 mph north on harbor blvd and first st in california sudendly i heard a loud knocking/clicking sound coming from the lower left side of the engine & no error codes came on prior to the noise so i pulled over and called a tow truck to take my vehicle to the nearest mechanic. Until today mechanic has unknown origin of problem
Recall sc200 engine compartment fire safety hazard. While driving after i got off the interstate and got off on my exit, i heard a knocking noise in engine, then oil light and engine light came on, i get my oil changed on the regular, smelled really hot had to turn off the car it scared me because it also started to deaccelerate would not go over like 30 40 mph. The noise was terrible i was so scared the engine was going to explode i had to have it towed. Now after the kia consumer told me multiple times they approved the engine replacement the dealership had some issue due to an ecu ksds update that i was not notified of and it was never preformed. So she apologized by telling me the information that was previously provided mutiple times was incorrect and i would need to pay out of pocket. I read over the sc200 engine inspection test recall letter. It actually states they will preform the ksds ecu software update in addition to this recall. Not the other way around. Sent another escalation because this is not fault of my own the car is broke down and also not my fault they gave me the wrong information (so they say.) regardless they should replace it because they already told me it was approved to be fixed and for a rental. I have still not gotten any thing. I am completely
In may 2019 i had a repair done due to a recall on the catalytic converter in october 2020 barely 1 1/2 years later the catalytic converter went out again. As it was out of warranty 1yr it wasn't covered. I had it replaced at my cost a part that should have lasted 10plus years only to have my car stall as i was driving to work not even a month later. I had it towed directly to kia dealership where it is still currently. They said the engine is bad and needs to be replaced. Kia states that good will doesn't extend the engine replacement due to the fact that the catalytic converter was out of warranty. This vehicle stopped in the middle of the highway with lights flashing and a rumbling of the car; thankfully i was able to restart it and move over so that we weren't hit as my daughter was in the vehicle with me. I have had to change coils, spark plugs have multiple cans of oil available as it burned through oil in between oil changes as though there was a leak. No light ever indicated that it was low we just had to continuously check it for oil and it would usually be more than 1 quart low. These problems all stared after the supposed fix in may 2019. This vehicle is a safety hazard and should be recalled completely.
On 10/25/2017 while driving on the highway, my 2014 kia soul caught on fire - spontaneously and without warning (no apparent issues in operating the car, warning lights on the dash, etc.).two fellow motorists honked their horns and flashed their lights in an effort to signal me.the back windshield began to 'fog up' due to the heat/fire, and we immediately pulled off the highway.in an effort to escape this emergency, i along with my son, who was driving, immediately got out of the vehicle and moved a safe distance away before calling 911.at this point flames were coming from both underneath the vehicle and from the engine compartment.the car was soon engulfed in flames.multiple fire engines responded to the scene in extinguishing the fire and securing the scene.the car was a complete loss (see pictures attached in the report).it is important to note that my 2014 kia soul was taken to a local kia dealership between 10/17/2017 - 10/19/2017 for diagnostics due to lights (internal and on the dash) flickering and an abnormal sound.the dealership's service department replaced the battery, performed a safety inspection, but were unable to identify the flickering lights issue, nor were they able to identify the source of the abnormal sound although they did acknowledge its presence.the service department released the vehicle to me and advised me to drive the vehicle to see what happened.my car was brought home, parked, and not driven until the incident on 10/25/2017.
While driving down the highway the car turned off. I was going around 70 mph and noticed when the lights on the dash and radio went out. I had to restart the car while still driving to get it going again. This happened again about 4 days after while the car was stationary and running, again the lights went out and the car had to be started again.
My car started burning oil so fast i had to get a oil change in just 2 weeks after getting one. There was no oil leak, and the car did not overheat. There was no exhaust smoke. If there was it was barely noticeable. A mechanic determined one of the pistons was damaged and could lead to damage to my engine block. I called a kia dealership to see about recalls on my vehicle and they said all of mine were up to date i did more digging and found a recal (number (19v120000) and it matched perfectly with what my mechanic said was happening to my car.they went by my vin number and said there were no recalls on my car. My car will not keep oil for very long. A regular 7,000 mile oil change only lasts 2 weeks. I use full synthetic high mileage penzoil.
The vehicle hit a tree at an unknown rate of speed.the seat belts functioned, and the air bags were deployed. The vehicle caught fire immediately or shortly thereafter.two bystanders could not open the doors because the door locks were still engaged.they had to break the glass, manually unlock the doors, then open them - the doors functioned normally after unlocked.it is my understanding that the door locks were supposed to disengage when the airbags deployed - they did not.
Driving the car at 50mph on a roawday on 5-25-2020 and the car made a horrible engine noise, slowed and would not start. It was towed to kia of streetsboro who found the engine failed at 95183 miles. We changed oil constantly at 3-4000 miles and are original owners. Never had a check engine light illuminate. Only issue ever was a warranty claim on a starter that failed. Kia foundmetal in the oil pan and verified our concerns, installing a remanufactured engine. Approximately 100 miles later, the car stalled at 35 mph and died, the check engine light flashed and we had it towed to waikem kia. They diagnosed a $1500.00 catalytic converter failure indicating a high amount of carbon build up causing failure. Contacted kia who refuses to accept any cuplability for the cat failure. That's two times where a crash could have happened due to failure of the vehicle on the roadway.
Abs light & brake light and other dash board lights are on, and wont turn off. There is a some sort of leak that i am unable to find where it come from. I took it in for a service and to perform recall p12002aqwhich they did butkia did not attend to, or addressthe brake light & abs light & unidentified leak reported to them at the time i brought car in.. Instead they wanted to charge a very high fee to address the issues which are the signs of what has caused fire problems with this kia model
Check engine light keeps coming on code is po50a cold start idle air control system performance this had been going on sense oct
Purchased vehicle august 5. Was driving vehicle when passerby yelled vehicle was on fire lucky i got out safely before the whole vehicle exploded. And when up in smoke total loss
While waiting at a light on a hill my engine shut off without any warning. I was able to restart it. Two days later while driving on a busy intersection my engine shut down again without warning. When i restarted it, it accelerated really fast. I am now afraid to drive it. It only has 52,000.miles on it and the maintenance is up-to-date on it.
My car just doesnt start or will turn off while i'm driving. Leaving me stranded away from home or on the side of the road. I do all maintenance on car. I dont drive more than 20 miles from my home once or twice a week to get supplies for my home. I live in the country and have to drive into town to shop. My car has become so unreliable and unsafe. I've had it looked at by 2 people, the dealership had it told me it was fine. The car is dangerous and no one can find a problem. It will start to turn over but feels like no gas is getting to engine. Sometimes it wont turn over at all. And when i'm driving it will lose power all together and just die while driving. I have read numerous reviews online of the same incident happening to people. So i know this is happening, please help.
I purchased this car in oman here and now discovered this issue, i would like undersand what's the issue with car and what can be done now
My kia soul 2014 just blew up and caught fire. The engine was a 4 cylinder gdi. The car went up in flames. The engine blew loud and as i came to a halt the entire car was on fire. Then the gas tank exploded. I was in cruise control going up a hip noticed the engine riveting hard and then the car engine made that loud bang and then in 12 minutes car was engulfed and gas tank blew as the fire department arrived.
I hope this is the right form. But my gas cap icon keeps coming on, even when the cap is tight. This has happened 3 times already. There is no other way to secure the gas cap. So i am not sure if it is there is a glitch with the sensor, of if there is something wrong with the seal of the gas cap. I have tried to tighten the cap, the light does not turn off. I then filled the gas tank up, the light came on 4 days later. And has not gone off yet. It's still happening as of 1/29/21.
Car randomly start vibrating, misfiring, and it would not increase in speed.it would be difficult to turn on from a cold start.the the engine failed, sent it out to the dealer to work on it under warranty, and we've had an open case since.then recently my son was driving the car while in motion on its own the engine shut down while driving, making is highly unsafe to drive.
Defect in the catalytic converter
I bought a new battery and the next day my check engine light cut off and my car turned off a week later at stop light. Also, a clicking noise when i try to turn.
Knocking noises for long time. Scraping noise. Lighting dim and flases.noise tunnel causing auditory hallucinations.burning smell. Leakingoil
Losing oil and having a knocking noise coming from engine. Kia motors had us take a vehicle oil consumption test that revealed loss of 1/2 quart every 500 miles. They also had us take a compression test, and three separate trips to the dealer for video analysis. After six weeks they finally declared the car under warranty. They ordered a short block engine and sent the 'head of the engine out to be retooled by a local shop. After over three weeks we got the car back. In a time period of one week the car had a series of events. The engine shut off in traffic on my way to work, it also had a period were when starting the car, it shook like crazy, but started. The top cover i found out later that it shook off its pegs and was resting loose on the top of the engine and was losing oil. I had to add 1/2 quart. The diagnostic on my partner's wi-fi in the car had a diagnostic error stating the cam-shaft was having problems. At first i thought a new engine was just breaking in, but the final straw was a large pool of automotive fluid on the garage floor. The dealership has taken the car back to work on it further. Both the mechanic who put the engine back together and the service manager whom i initially talked to are now gone. I started this process on 06/10/20, picked up a repaired car on 09/29/20, and returned it in a week. As i write this comment it is now 10/17/20 and do not know what is going to happen and if there is any more damage to the engine with all that has occurred after the warranty repairs. The car is in my partner's name of patricia a holcomb.
On may 15th 2018 i called down to felton holly kia and asked to speak with someone who could tell me whether i still had a warranty on my car. I was transported to the finance department and i spoke with a young lady who informed me that i had the kia basic warranty as well as an extended warranty. I explained to the young lady i was having problem with my car and she stated "oh you should be fine with no charges being you have both warranties, let me transfer you to the supervisor in the parts department". I spoke with the supervisor in the parts to department and explained to him that my car was stalling out evert time i slowed down or was at a stop. He stated he had to look up to see what type of warranty i had and then he returned to the phone and stated you should be fine and he ask if i could bring the car in right now. I informed him that i was in townsend which is approximately 45 minute to an hour away, he stated that his man got off at 4:30 pm and asked if i could bring the car in on saturday morning may 19th at 10:00am. I stated that would be fine. I took the car in on saturday morning and the car was put on a machine to find out what was the problem and i was told that the crank sensor and the catalytic converter were bad. The parts supervisor informed that he did not believe that the catalytic converter was covered under warranty that he seem on record but i proceed to inform him that i also had an extended warranty as well and i was informed that everything should be fine without any charge to me. The parts supervisor then said" just wait for a call on monday from the service department supervisor and he will let you know whether the parts would be covered" long story short, i received a phone call on monday may 22nd 2019 from the service department supervisor stating he had good news and some bad news. Bad news neither part was covered and owed $221.73.
While driving at 55mph,white smoke began pouring from rear of vehicle from under car and exhaust. All warning lights came on we got the car to the side of the highway and it stalled and would not restart, was told by local dealer a new engine was needed. All of these symptoms are covered under the recall and service bulletins, please help this is our only vehicle and we can't afford the new engine that should be covered, thank you.
On 4 october 2018 about 1/4 mile (on freestone county road) from our home the check engine light appeared, the vehicle lost forward motion and died. Immediately thick black voluminous smoke emitted from passenger side under hood and within seconds flames discharged. My wife, myself and our dog extricated ourselves immediately and started walking to neighbors house for fire extinguisher to mitigate damage. Within approximately one minute the first of several explosions began and eruption of engulfing fire began to consume the vehicle. We had stopped on the side of the road and the grass caught fire. 911 was called and when the members of two local volunteer fire departments arrived the car was totally evolved in flames. A liquid (probably water) was used to extinguish the fire. Contacted farmers insurance company. No police report required re: no collision. We were diligent in having routine maintenance performed according to schedule and attention to vehicle recalls. Tires were replaced when worn and rxp gas additive used. Insurance adjustor stated vehicle was so badly burned it was impossible to determine cause of fire.
I believe my car should be added to the recalls especially the catalytic converter recall i found it very odd that i hae an issue with it only having the car for a few years.my check engine light came on and found out it was the catalytic converter
Can you please update the recall on this car itā€™s already has been fixed by the dealership in arizona , 12 april 2021 the vehicle got fixed and i have all paperwork shows that
While driving on the highway, the dash board started turn off and on the car began to lose power. I pulled off to the side and the lights on the dash came on and the car shut down completely.within a few minutes smoke started coming from the hood of the car followed by a small fire. I got out of the car and the fire grew and completly burned the car.
As i drove home i heard an unusual sound coming from my engine. The oil pressure light began to flicker on and off. Once home i checked my oil level and i had no oil showing on the dip stick. I filled the oil reservoir with the correct oil type but now the indicator light was solid and no longer flashing. Driving home a few miles after getting oil my vehicle would not accelerate and i almost lost control of steering twice. No smoke was coming from the engine but my vehicle is not safe to drive. I contacted kia customer service with concerns about the current recall on the kia soul but was told there is no recall on my particular model. Usually i am notified if my vehicle is affected by possible recalls and they are fixed right away. I was never notified about this recall and now my vehicle may have possible damage because of it. My concern is that i wasn't notified and repairs might not be covered by kia. I ran my vin number numerous times and nothing came up for a recall.i researched possible symptoms of what could cause what i experienced. I was surprised to learn that possible damage caused by the catalytic converter could be what happened to my vehicle. The following issues were loss of acceleration,loss of oil, loss of control in steering. Thankfully no engine fire though.
My 2014 kia soul exclaim would not shift gears causing deceleration. I took my car to karp kia where i purchased it. It took karp kia 1 week to replace the catalytic converter. 3 weeks later i brought my car back to the dealer because oil was not staying in the car but leaking onto the engine. Karp kia will not honor my warranty nor my extended warranty because i can't get all of my maintenance records despite the engine recall. I bought the car in 2017 and the car has less than 60000 miles and needs a new engine. I am legally disabled and trying to find a way to make them honor the recall/warranty that they want me to pay for because i don't have all of my oil change receipts. Please help me.
I own a 2014 kia soul + model. Today while i was driving around 35 mph down a local city street, i started to lose power in traffic. I thought i had some bad gas or something. About a minute or two later, the oil light illuminated. I got a little nervous while driving, so i threw on my hazard lights. I was about a 1/4 mile from the nearest service station (the closest place to evaluate the situation). I proceeded cautiously, driving around 15 mph, to the service station when i started to hear a tapping sound. I became overly concerned then. I made it to the service station, popped the hood, and checked the dip stick. The oil appeared to be at the proper level. Just to be on the safe side, i purchased a quart of oil and poured half of the quart into the car. I got back into the car and started it up. It was still tapping. I was located about a mile and a half from kia atlanta south. So i decided to try to drive to the dealership. Upon pulling out of the service station's parking lot, my car stalled then shut down. The battery light and other service lights popped on. I coasted you the side of the road and called roadside assistant. My kia soul has approximately 75,553 miles on it. I get my oil changed regularly. I was confused as to why my car was malfunctioning like this. There no signs of smoke or anything. My car just stopped. I had to wait 2.5 hours on a tow truck. The guy towed my car to kia atlanta south in jonesboro, georgia. The service department was closed. I have to wait until in the morning to find out what's going on. While waiting for the towed, i discovered that there were many cases similar to my current situation. It's strange that there are many others feeling my pain. Now, i'm awaiting on the dealership's verdict.
Everytime i fill up my gas tank my fuel meter will go below empty and will blink that i am out of gas. After about a day or so it will go back to normal. This has happened since i bought he car. I have talked to a few other kia soul owners and they all have the same exact issue. I am wondering if this is getting looked into and investigated.
4 times wile driving the engine started to smoke so bad the cars behind had to stop. The very first time was 6 weeks after we bought the car. Took it to the kia dealer they recreated the issue and said that the problem was a flaw in the engine head. Kia said i had to wait till they make a recall. 3 months after that issue it happened again, we were sitting in an intersection when a truck was going to hit us. I flored the gas and a bunch a smoke came out it boged but we got out of the way in time. Kia took the vaulve cover off and it looked like tar. How can that be posible when it was not even driven the first 3,000 miles for the oil change??? we are paying for a car that has been sitting in my drive way for over a year now. To scared to drive it.
The lights flicker on and off making it dangerous to drive. This is an ongoing problem and did not just happen one time
Intermittent non starting. My kia runs great when it is driving etc, its the once in awhile that it won't start that is the issue. My mechanic can't find the issue and naturally it doesn't occur when anyone needs to see it. I have had to have it towed only for it to start right up for the mechanic. This issue needs to be resolved, it has cost me work hours and money. My vehichle was parked and off before trying to start it. I had driven it the day before, and i drive it often. It doesn't just sit.
Code p050a came on after recall. Dealership cannot tell me what is wrong and it only comes on upon starting in cold weather. This is a common problem and kia needs to provide a solution.
This is involving recall sc176 and other concerns.car loses force while accelerating that has happen 2-3 times. As well as rattling noise under car. Also, headlights are flickering and turn off completely. Car has left me stranded once thinking it was the battery, i bought new battery and still it indicates that new battery is low 9volts.all this while driving on city streets. I have nothing to show as evidence. But i will take pictures as the lights start to flicker again. I have taken the car to kia to have a recall performed which they said they did but car is still not responding as it should. Oil change was done according to the tech. And a diagnose was also preformed and said nothing is wrong yet my car keeps flickering lights, rattling noise at times, slowing down. But nothing is wrong. Oh and the battery is still causing me problems because its not getting the support from the alternator because its still low indicator.
Engine loses power at times for a split second. Acceleration sometimes causes a lunging motion. Also has difficulty maintaining speed while climbing small hills. Oil runs dry within a week of refill.
I have had my car to the dealer 4 times for this same issue which still has not been fixed. The engine light comes on when it wants too and then there is very little power in 1, 2,and 3rd gears this is a manual trans. I almost got hitin the side because of pulling from a stop sigh and went to go and looked down light was on and car did not want to move. Its very hard to get a stick shift car to start out in 4th gear. Kia says they want me happy but will not replace the car instead offering free oil changes and other items but i want a safe car to drive not other items.
No despega mas de 50 millas por hora y no rebuluciona muy vien se siente muy forsado. Tengo 3 dias que no lo muebo ya me al diler y ellos dice que la garantia ya se acabo con ellos. Que tamara ala compania que los ase por que es defector de fabrica
On two separate occasions while in reverse after letting off (removing foot from) the accelerator and moving to the brake pedal the vehicle has significantly sped up as if the accelerator is still being depressed. The first occasion was the middle of the afternoon on an uneventful fair weather day while backing out of a driveway and entering a residential street. The second time was in a costco parking lot, again on a clear and uneventful weather day. No rain or ice on either day here in sacramento ca.this second time, the car accelerated with such speed that i was unable to stop my vehicle from continuing to reverse and the only thing that stopped my vehicle was running into a parked truck.
The contact owns a 2014 kia soul. While driving, the vehicle failed to accelerate. There were no warning indicators illuminated. The vehicle was taken to grieco kia of delray beach (located at 2255 federal hwy, delray beach, fl 33483) to be diagnosed, but a failure code could not be found. The contact stated that the technician upgraded the ecu module. The vehicle was not repaired for the acceleration failure. The manufacturer was notified of the failure and provided case number: 13175036. The approximate failure mileage was 104,000.
Check inline light is on and it keeps reading catholic converter and it won't go off i switched my gas from 87 to 93 and did a fuel treatment and at times it won't go over 35 miles per hour and the check engine light keeps flashing and my gas runs out fast i've gotten a tune up done and a oil change
2014 kia soul.consumer writes in regards to accelerator pedal recall issues.the consumer stated driving on rough roads the vehicle would bounce and rock.the consumer stated while the vehicle was on the lift, she noticed a rusted area with a rusted bolt holding two pieces components together.
The contact owns a 2014 kia soul. The contact stated that while operating the vehicle, the vehicle would hesitate to accelerate and would not immediately respond when pressing the accelerator pedal. The vehicle was taken to the dealer on multiple occasions but the failure could not be duplicated. The manufacturer was notified of the failure. The failure mileage was 2,200.
Tl- the contact owns a 2014 kia soul. The contact stated that the vehicle hesitated constantly when shifting gears and was slow to pick up speed. The vehicle was taken to a dealer, who recommended replacing the timing belt but did not provide a specific diagnosis to remedy the failure. The contact notified the dealer of the safety concern with the vehicle several times. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 100. The vin was not available. Dyd
My kia soul 2014 just blew up and caught fire. The engine was a 4 cylinder gdi. The car went up in flames. The engine blew loud and as i came to a halt the entire car was on fire. Then the gas tank exploded. I was in cruise control going up a hip noticed the engine riveting hard and then the car engine made that loud bang and then in 12 minutes car was engulfed and gas tank blew as the fire department arrived.
The contact owns a 2014 kia soul. The contact stated while driving approximately 30 mph, the accelerator pedal was depressed however, the vehicle failed to exceed 40 mph. The contact stated that the check engine warning light was illuminated. The vehicle was not diagnosed nor repaired. The manufacturer was informed of the failure and told the contact that the vin was not under recall. The failure mileage was approximately 125,000.
As i was driving down the highway, "55 mph" speed limit was 60 mph my acceleration went out on my car and i couldn't go any faster then 20/25mph. My car started to sound like a weed eater and i never got a single light for something being wrong. As i pulled over to the side of the road my cars engine started to make a knocking sound. I had it towed to a shop close to were i live and they told me that the engine had pieces of metal flakes in it and that it was locked. They also said that it was 3.5 quarts low of oil but i just had the oil change and had about 3,500 miles left before i needed my next oil change. I'm writing on here because i called kia and they told me that my 2.0 engine didn't have a recall on it, but as i research i continue to find many people who have a 2.0 engine having the same issue of the recall on the 1.6 engines.
Thursday i had a check engine light come on and called kia service and they said as long as engine light is not flashing i will be ok to drive it so they scheduled my appt. For the following monday. Saturday i was driving 45mph on a busy road and my car starting making ticking noise & lost power and steering.i smelled a chemical smell similar to gasoline. I had my oil changed every 3000 miles for the life of this car.connecting rod cap to piston rod came out of my engine. My kia is @ dealership waiting for consumer affairs process.dist.mgr has already declined repair.now waiting for escalation dept to contact me.its now been 19 days.my kia is a 2014 with the 2.0 engine.my son has a photo of the cap sticking out of the engine.(i will try to upload once i get it.)why does the recall for the engine not pertain to all engines when the same problems are happening?and why has kia not sent everyone letters notifying of the recall especially when a crash or engine fire is possible?is this safe and acceptable when human life is at risk?or do we wait for the first person to die?
My 2014 kia soul which i leased for 39 months in july 2014, just had a recall for a faulty gas pedal that may fracture under excessive pressure.its great that i am getting the problem fixed for free but i am very disappointed in kia and the main reason i chose kia was because they are one of the safest cars out there.i have a four year old daughter and i chose kia because of her and wanted her to be safe while we were driving.to learn that since the day i leased my car which is almost a year ago, i was driving my daughter around in a car that could have potential caused her injury or worse is very due to my gas pedal breaking isalarming to me, my daughter is the most important and precious thing to me in my whole life.i do not feel that fixing the gas pedal for free is enough and that something must be done to make up for all the times i was driving my daughter in a vehicle that i thought was very safe when it was not.i would like permission to get out of my lease so that i have the freedom to get another vehicle that is safe for my daughter.anyone with kids should know exactly how i feel and will sympathize with my situation.
Recall sc200 engine compartment fire safety hazard. While driving after i got off the interstate and got off on my exit, i heard a knocking noise in engine, then oil light and engine light came on, i get my oil changed on the regular, smelled really hot had to turn off the car it scared me because it also started to deaccelerate would not go over like 30 40 mph. The noise was terrible i was so scared the engine was going to explode i had to have it towed. Now after the kia consumer told me multiple times they approved the engine replacement the dealership had some issue due to an ecu ksds update that i was not notified of and it was never preformed. So she apologized by telling me the information that was previously provided mutiple times was incorrect and i would need to pay out of pocket. I read over the sc200 engine inspection test recall letter. It actually states they will preform the ksds ecu software update in addition to this recall. Not the other way around. Sent another escalation because this is not fault of my own the car is broke down and also not my fault they gave me the wrong information (so they say.) regardless they should replace it because they already told me it was approved to be fixed and for a rental. I have still not gotten any thing. I am completely
The contact owns a 2014 kia soul. While driving between 15-25 mph, the brake pedal was depressed but failed to stop the vehicle. The contact stated that the brake pedal was very difficult to depress and required extreme pressure. The contact stated that the vehicle also accelerated independently. The vehicle was taken to the dealer to be diagnosed, but the mechanic was unable to duplicate the failure. The failure was intermittent. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 4,000.
The contact owns a 2014 kia soul. When the vehicle was in use, the rpms accelerated to 4 without warning up 48.897 miles. The contact also noticed an abnormal fuel odor coming from the ventilation inside the vehicle. The vehicle was taken to bill doraty kia (2925 medina rd, medina, oh 44256, (888) 628-4559), but was not diagnosed or repaired. The failure recurred multiple times. The manufacturer was not made aware of the failure. The contact referenced nhtsa campaign number: 15v123000 (vehicle speed control). The failure mileage was approximately 48,000.*dt
At zero or near zero mph sometimes the car will not accelerate as it normally does. This causes me concern that i will misjudge how much time i have when pulling out in front of on-coming traffic. This began happening soon after purchasing the car in feb. 2014. It has continued thru today, jan 26th, 2015. I asked the dealer about it and they said it may be due to my driving in "eco" mode. They said i should only use "eco" mode on the freeway. I began using the "regular mode" right away , around town. I used "eco" mode when driving from phoenix, az to san diego, calif. This weekend. It doesn't matter which mode i am in or what road, i'm on ; it still does it occasionally. I cannot tell when it will happen. It can happen at a stop light or sign, or when entering a highway. I feel that it is a very "unsafe" condition and that kia should be made to create a fix. I traded in a 2010 soul for this car and am thinking i was a lot safer with the old one!!
Cruise control randomly cut off. Then esc and abs lights come on and disables anti-lock brakes system and stability control. Best guess faulty brake switch.
Shortly after buying my new 2014 kia soul in march 2014, i noticed that acceleration delayed usually from a stop light, stop sign or stop/go traffic and would need to pump gas for car to move then it will take off quick and almost become out of control, also feels as though lose power steering and proper braking.dealer service could not find any error codes on scan so no fix. After 2nd attempt to look at problem i was told by service manager that if i was driving in eco mode that could be the issue. If kia knows this why even offer that mode? i also have a problem with the passenger front seat belt that only allows slight movement before it locks tight and does not retract without unlatching completely. Upon inspecting other cars on lot with service manager we found the optima, soul, sportage all do the same thing on passenger front only allowing extending the seatbelt/or movement about halfway forward before it locks and will not retract. The gas mileage listed on window tag was over-inflated at 27 mpg it seems to average closer to 23-24 mpg. Finally i was in an accident which i rear-ended someone at stoplight and while i felt there should have been plenty of time to stop the brakes did not feel as though they worked at all, the car just kept going, the weather was dry. It was suggested by a brake & tire specialist to go to dealer for full inspection, but i hesitate to return to kia do to all my other issues that can't be figured out because the diagnostics can never find an error code. I will be taking my car in for a complete tear down by a 3rd party brake specialist for brake/sensor/master cylinder inspection as i don't even feel safe to drive this new car with approx 17,000 miles. I have since opened a case with kia consumer assistance due to the many ongoing issues.
I took the car into kia dealership in cape coral, fl. Engine light on. The car kept stalling and would lose all power while driving. I wanted service done on it and all recalls fixed. They fixed recalls and put a new catalytic converter in it to solve the engine from stalling and lose power. They told me the car was fixed. I picked it up and drove it on the hwy and it stalled at 75mph and totally had nothing and had to maneuver the car off the hwy with my grand kids in the car. I managed to get it started to get it home and it stalled again at all the stop signs and was almost t-boned from the side. It happens when the converter heats up and the fuel is not feed into engine right. It was towed back to kia and they told me the engine has metal shavings in the oil from the convert getting hot. I cant believe they let me drive this car off the lot knowing that there is a recall # sc176...i almost got killed with my family in the car. I spoke with corporate and they refuse to help me even though the recall exists!! i was hung up on during the conversation with a consumer affairs mgr. Named kayla... She told me the car is out of warranty and i would have to pay for a new engine! recall# sc176!!i need help!the car is still at the dealership since my family was in the car when it kept dying on the road and we almost was killed or in a very serious accident. Kia is not honoring sc176 even though it states on my invoice that the car needs a new engine because of the converter failure. Its printed on the invoice with the work that was done on it. Engine light is still active and the car sits. I took the car into kia to service it and all they did was the oil change w metal....and converter recall. But it was to late the damage has been done from the recalls overheating. They say its not throwing the right code for a new engine so they wont fix it. I talked to 3 people .
The cruise control was onmy car started to excelerate and rev to high rpm without the engine shifting gears.. Then my service engine light and oil light came on the car making this horrible noise, i pulled over and the engine was barreling black smoke.i have been on the phone with kia reporting this, but they wanted $800 to tow it to the closest dealership,and it's kias recall fault that this happened.so my car which was still on the side of the road last week, is probably picked up and impounded by now....kia should take ownership,tow my car and fix it, or i will be more than happy to let my car go buy, file bankruptcy and never buy another kia.i have never been notified of but only one recall which i had my car serviced at that time in 2019 for that. This is total unresponsive responsibility by kia
Since i've owned my 2014 kia soul, i've had to deal with a recall for the a pin (so my steering wheel won't stop working) and my a problem with my axel nut 2/01/2017, which began shaking my vehicle on hwy 16, almost causing an accident. I had that fixed and just had a recall service and realized this was something i already paid for, which i've requested a refund.in between those instances, i had both headlights stop working, in the dark, while i was driving on a poorly lit hwy 302.i had those replaced and the driver side went out again, at night, while i was driving.i was told that the headlight connections were melted.i did some research and this seems to be a common occurrence.with that said...this car had a potential issue with rolling, steering and visibility...probably wouldn't happen all at once but you never know.regardless, i'm starting to wonder how safe this vehicle really is and would hope that kia would be a responsible company and assist with helping the customer remedy these concerns. I really am concerned for my safety and will be driving another vehicle more regularly.kia told me that since there is no open recall on the headlightsthan there is nothing they could do.i hope they understand that all 3 of the aforementioned issues are significant but fear my concerns fell on deaf ears.maybe an official review with nhtsa will keep kia accountable to their actions or lack there of.thanks for your time.[xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).'
When making a turn of changing lanes when turn signal is set once it resets all lights turn off or high beams flash turn on/off and have to move or play with turn signal handle for the lights to turn one again. Note while driving on freeway and changing lanes at night i set the turn signal to change lanes and when it reset all lights turned off leaving me driving in the dark and my family safety was at high risk. Something is wrong with turn signal handle causing a short, note that some times instead of lights turning off the high beams flash on/off.
The contact owns a 2014 kia soul. The contact stated that after closing the driver door, the rear hatchback window shattered. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown. The vin was unavailable.
The rear windshield did not seem properly secured or glued.there is no secured corners.october 5, 2014 i unloaded my groceries when i shut the hatch back the rear glass shattered.i have spoken to others with the same car and a few have experienced the same issue.the dealer states that they do not cover the replacement.
The first panel of the panoramic sunroof shattered.
The contact owns a 2014 kia soul. While driving 60 mph, the sunroof exploded independently. The vehicle was taken to the dealer where it was diagnosed that the glass needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 20,000.
Wife was driving hit road debris and the wheel split into to pieces.the inner rim separated from the outer rim.wheel immediately went flat, wife pulled over thinking that the tire had gone flat, but upon inspection it was discovered that the wheel has split in two.
The contact owns a 2014 kia soul. While driving 15 mph, the vehicle started pulling to the left as the driver side tire made an abnormal noise. The contact lost control of the vehicle and crashed into a tree. The air bags failed to deploy. The vehicle was inoperable. The contact did not sustain any injuries and did not file a police report. The vehicle was included in nhtsa campaign numbers: 15v123000 (vehicle speed control) and 14v332000 (steering). The vehicle was towed to the dealer, but was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 27,000.
This was a rental car, the accident occurred resulting from driver error in a dark rural area, sharp s curve and ran off the road into a guardrail and over a slight ditch, then into a fence.driver was taken to the hospital by ambulance, the front seat passenger hit head on windshield, cracked windshield, and no airbag deployment for either of the front seat passengers.air bag light was on as noted in police report.checked for any open recalls for this vin, however, 2012 kia soul had recalls for faulty airbags. Interesting.
On may 29th 2018 i went back to holly kia with a problem with my tires . I spoke to the service department supervisor again about the cataly converter. He stated to repair the catalytic converter would cost me about $1100. I was truly upset because my car is only 4years old. Once i picked up my car i contacted the kia corporate office and spoke to another young lady explaining to her the situation and she was very rude unprofessional because she told me that it kia only manufactures the car but they are not responsible for when a part such as a catalytic converter may go bad in a car and there was nothing they could do for me. She then stated that the next time i purchase a car i should make sure i understand the warranty coverage before i purchase the vehicle. Needless to say my catalytic converter needs repairing. I also had problems with my tires and i explained to the young lady this as well. I told her i just didn't understand why they did not want to help me get these situations fix because my car was fairly new. Well i didn't get help from her. Far as my tires after getting the crank sensor fix i found myself back at holly kia getting my tires looked at because the air kept going out. One morning going to work a young man stopped me on the highway to tell me my tire was flat i immediately but air in the tire and went to holly kia and told the same parts service supervisor what the problem he took my car in and had the technician look at my tires i asked him could he have them look at all the tires because i am putting air in the tires every other day. Well in june my son had to purchase that same tire that they said was fix and told me all the other tires were good. In september 2018 i had to end up purchasing three other tires because i was still experiencing the same problem with having to put air in the other tires. Ever since i purchase the tires no problem
Various suspension components, steering, and wheel areas emit clunking metal noises when turning and going over even small road imperfections.dealer has "retorqued" some components, but noises worsening.something(s) is (are) loose (loosening).
I was driving with my child in the car out of town, when they wheels locked up and the engine made a horrible sound and died.i had to walk to a car rental place to rent. Car.i had my car towed to a local repair shop. I got home and the next day the mechanic called and said i would need a new engine that it blew a head gasket valve.he recommended contacting kia as there have been recalls on this car for this problem. I immediately contacted kia and they said there was a recall on my car and they would pay to have it towed to a local kia dealership. It is still a good two hours from where i live. But they assured me if would be covered as the issue it with head gaskets. It is recal number 2002b. The dealership contacted me and said it isn't covered. I asked why and the service advisor, justin stated the recall had nothing to do with it. No told him what kia headquarters told me. He stated he would print off the recall and speak with his manager and get back with me. The car has 124,000 miles on it. I have done strick maintenance.as a matter of fact i just had the oil changed. My biggest concern is the safety of myself and my daughter when the wheels locked up. Had i need on the interstate i don't know how we would have avoided an accident. Luckily i had taken back roads home and was entering a small town of winder and was only doing 25 miles an hour at the time. No warning lights were on at all.after the engine failed the oil pan light came on and was intermittently going on and off.
At 37,000 miles the rack and pinion broke.this disabled the clock spring which disabled the air bags.was traveling about 25 mph and steering failed.thank god i was not on expressway going 55mph or when the rack and pinion broke my steering ability would have been lost and no air bags deployed in the event of a crash.vehicle towed to kia and rack and pinion replaced.i have another 2014 kia soul and i worry the same thing may happen to it.kia told me that this is not a common problem and was a part failure.
After reaching the 80000 mile mark i noticed a slight vibration in the car that varied with the speed of the vehicle. I eventually had the tires replaced and balanced but the vibration didn't go away. After elevating the car on it's jack stand i hand turned the rear wheels and looked carefully. I noticed there was a slight wobble. I replaced both rear wheel hubs and the problem was resolved. The fact the hubs didn't even last until 100k miles was bothersome though. Especially considered almost all the mileage was from highway travel.
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