We found the following complaints for KIA SORENTO (2013)
Read complaints for KIA SORENTO (2013)
The airbag sensor light came on in sept 2016.the dealership stated that it was the passenger seat sensor that had gone bad.they stated that it could keep the passenger airbag from deploying or cause it to deploy without warning.even though this was a safety issue it was not covered under warranty.they stated that i could have done something to cause the sensor to go bad inside the seat!the part w/ labor cost over $1500 to replace. Now 5 months late (feb 2017) i am having the same issue again.
Airbag warning light is on & they may not deploy according to the manufacturer. I find many kia models/owners report this same problem. Should be covered w/a recall!, refund, etc. Owners are not at fault & age or "normal wear & tear" of the vehicle is not to blame! nhtsa should have required the kia/hyundai corp. To order a recall or notify owners they'd fix this if it happened. Repair is between $800-$2100+!
My airbag warning light came on. The mechanic ran a diagnostic test and found that the clock spring needs to be replaced.
Airbag light on.passenger seat oc mat sensor bad.only way to fix is replacing seat $2100.told airbag wont deploy unless fixed.there should be a override to force deployment if sensor goes bad.safety issue should be warrantee up to 10 years.
2013 vehicle with 60,939 miles has airbag sensor light on immediately after recall sc 124 performed. Dealer indicates codes b1764 and 1765 ocs defect. Dealer states sensor does not recognize when passenger is in seat, making this a huge safety issue and that no one should sit in this seat because a collision could result in "tragedy." kia says vehicle is out of warranty (by 939 miles) and i am second owner (purchased the vehicle with 12k mikes as certified pre-owned) therefore, kia will split the repair cost 3 ways-kia, dealer, me ($2,200.00 repair and only factory parts can be used, resulting in over $700.00 for me to pay if i want my kids to be safe in the car) there are 42 other reports of this exact defect at http://repairpal.com/air-bag-light-indicator-691 similar mileage and same seat location on many of those reports. Dealer claims to have seen this issue on other vehicles as well. Nhtsa should investigate this issue, as airbags save lives, and kia's airbag sensors are defective. No consumer should have to bear this unreasonable financial burdenon a three year old car for an airbag sensor that goes out at a few miles over 60,000. Sensor remains on constantly. Shame on you, kia. This was my third kia because i trusted kia's commitment to safety. I will not make this mistake again.
Upon startup of vehicle or shortly thereafter the s irish warning light came on and has remained on since.
Driver air bag did not deploy right some thing tore thru right side causing 2ed burns on right rest and cut on right forearm
Takata recall on back locks.lock jammed on back door. Door will not unlock from inside or out.. Having problems with kia dealership honoring a recall that i thin should include my vehicle.there was a recall for front locks a couple of years ago that was repaired.now the back locks on the back door is doing the same thing.this is a danger to my grandchildren who sits in the back of my car.the air bag light is also malfunctioning.i have asked kia check the air bag, but told my vin number is not on the list. And that my locks are not on the recall list.these are all manufacturing problems and should be treated as such.. The vehicle is in motion most of the time when the air bag light "off" appears.. The vehicle was /is stationarywhen the back door lock on the driver's side will not lock or unlock, although resonds to key pad sound as though unlocked, the door remains lock. Also, when door is unlocked on the inside, door will not open. Car is stationary.
My airbag warning light indicator has illuminated.when researching the problem online, it came to my attention that this is a very common problem that mostly occurs in vehicles that, like mine, have just surpassed the warranty period.if hundreds of car owners have experienced this same safety issue, why is it not a problem covered under a recall?
In early may, the airbag light on my dashboard came on for no reason. My 2013 kia sorento was in park. I took the car into the local kia dealership and had the service code scanned. The code came back saying the passenger-side seat mat airbag sensor was the issue. They said there were no recalls and that the mat could malfunction if it got water on it or if electronics were placed on the passenger seat. I informed the service clerk that neither situation was happening at the time or anytime before the light illuminated. The service clerk said that kia recommended resetting the code, and he hoped it would solve the problem. The light stayed off for almost 4 months.fast forward to last week. The dashboard airbag light came on again for no reason. My car has not been in any type of accident. My passenger seat has not been in contact with water or had electrical devices resting on it. I took my sorrento in again and had them read the code. It came back with the same problem, the passenger seat mat. My car is only at 83,000 miles, and was at 79,000 when the light first came on. They quoted the repair costs at between $1500 - $2000. I have attempted to contact kia, two times, through their customer complaint option on their website, but they have not responded. They have had airbag-related recalls with several other kia models of the same year, but the sorento is not included. This is a major safety issue that should be covered under a recall. Something is obviously wrong with their airbags when they go out at lower mileage. Is there anything you can do to help with this matter? if i am having this problem, so are others. Several people are saying the same thing on various internet sites. Please help! they say my airbags will not function with the light on.
Airbag light on
Was told by the dealer that the passenger side front seat sensor needs to be replaced. After researching it turns out there are multiple people having the same issue with this model and various years. The airbags will not deploy unless it is fixed.
Over a period of a month on multiple occasions during normal driving on highway and city streets, the engine lost power while driving, only allowing enough drive ability at significantly reduced power and speed to pull over. In each of those instances, the power was restored to normal after a small period of rest. An overlapping condition existed during that same period, in which all power was lost to the engine and power steering, as the engine completely shut down while driving under normal circumstances. In each of those cases, the engine would not turn over until after a period of rest of at least 20 minutes. There was never an engine warning to indicate an issue. The car was serviced and assessed by certified mechanics, but no problem was detected. During one such inspection with aamco of redlands, california, the car lost power during their final test drive following a rigorous inspection in which no issue was identified, and never regained power again. It was determined that the engine had ceased with 141,335 miles on the odometer. Another issue revolved around an electrical issue with the driver side headlamp and turn signal. It ceased to work while within the 100,000 mile warranty and was fixed without cost. However, it continued to fail afterwards and was fixed multiple times at personal expense. The airbag light has also been on for half the life of the car, and is still on at this time, but the dealer refused to acknowledge it was a warranty issue despite a recall on that light. They claimed that the light was tripped due to some empty soda cans they discovered under the chair and which were probably rolling around according to their opinion. They stated that the tripped airbag light had nothing to do with the recall.
Takata recall- themercedes dealer where i live (lancaster, ny 14086) has been waiting 2 years for parts. Cold climates are being serviced last if not at all.i also have a home in cape coral fl. Where i plan to eventually make a permanent move. They are servicing the hot. Humid climates first. Until i make my move permanent my mercedes will remain in nys. I run the risk of not having remedied the recall when i do make the permanent move. I fear by then i will not be able to have the vehicle serviced in fl. Due to a shortage of parts. I have only owned this vehicle for a year. Was it not the dealer's responsibility to tell me of the recall when i was considering the purchase? ( i did not purchase from a authorized mercedes dealer, joe basil resale was the seller.) i may have reconsidered my puchase if i knew about the recall and it's specific issues in relation to my pending relocating. Fortunately, nothing has occured at this point but i am concerned about what can happen in the future.
Took my vehicle - 2013 kiasorento -to have a diagnosis test done at a kia dealership on why my air bag light is on because i received a letter about a clock spring assembly.the diagnosis said code b1764 which is a passenger ocs mat def ect and wants to charge me 2100.00 to fix.this vehicle is only 3 years old andi am over the 60,000 mile warranty.i do mostly highway driving alone in the vehicle and only 5% of the time someone is in the passengerseat. This to me soundslike a defect and should be taken care of my kia.from what i am seeing on nhtsa web site there are many complaints about the same issue
Electrical failure of passanger side dash airbag. From dealership inspection: 'airbag light illuminated. Scanned codes returned code b1764 ocs mat defect, performed test on body sensor and found no voltage going to ocs mat and srscm module, will need to replace module and mat. Total $3,058.'further conversation with techanican: no physical damage, likely faulty wires or failed electrical component. Unfortunately, only option to replace the passanger module. Unclear if airbag will still operation is colission.owner opinion: if airbag assembly is failing in this manner, it should be recalled. Otherwise, passangers are at risk.year: 2013 model: kia sorento mileage: 120548
My airbag light turned on several months ago and while having a recent recall for something else taken care of they fixed the issue with the airbag. It is now on again and i am concerned for the safety of myself and passengers not knowing what the issue really is. I was given an appointment for next week to have it looked at and was not given any idea of whether this would be my expense or kis'a.
I got in my vehicle to drive it like normal and my air bag symbol came on and never went back off. No noises so far or other areas of concern. I had just started up the vehicle from being stationary like it is daily in the same spot from when i return home from work.
Involved in a car accident while traveling on highway.someone hit me very hard lost control of their vehicle. Airbags did not deploy at all.
I took my car to dealership because airbag light is constantly on. They said it will take over $2100 to fix. Airbag might not deploy due to this defect.
Air bag light is on code b1361
Driving down the highway and car cought fire. If it wasn't for the car next to us who signaled to pull over we would have been toast.
Have not had any problems other then having to put 2 quarts of oil in the motor every other day and it stalling to the point of almost cutting off when i start to take off. I got up put oil in the car started my day as usual, ran errands and the parked the car as usual. Went to get in it the next day and the engine light was on. Started to drive it and it made the sound as if it was misfiring. Later that day had my mechanic look at it and he said what i thought it was plugs. So i changed the plugs and coil packs and it did not change a thing. Still had that noise and when you are going down the road it will start shaking and have to gear down. Called kia customer service they said it was part of the 147 recall even though it showed that it had been fixed in 2018. I explained that it shook when driven that plugs and coil packs have been changed, had to fill up on oil instead of gas and that the oil had gas in it. Told me it would cost me 230 out of pocket to have it towed. Next day took it too kia dealership who said i would have to wait until the motor locked up before they could do anything. Finally got them to look at it and they said the motor was bad. It was not safe to drive it anymore because it could caught fire or cause an accident. But yet not part of the recall said i would have to pay for all the repairs out of pocket. Not only did kia customer service and nhtsaboth said it was part of the 147 recall. I am with out a vehicle and still have to pay for one that i can't even drive or get fixed.
Airbag light is staying on we were told that it is the ocd mat sensor for the passenger airbag
The contact owns a 2013 kia sorento. While the contact's vehicle was idling at a stop light, another vehicle crashed into its rear. As a result, the contact crashed into the preceding vehicle. The air bags failed to deploy. The contact sustained injuries to the head, neck, and lower back. The front passenger sustained injuries to the head, neck, and arm that required medical attention. A police report was filed. The contact stated that the vehicle was towed to an automotive shop. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 18,000.
Dear nhtsa, i writing to inform you of a failure to the airbag system of my 2013 kia sorento.the initial symptom of the failure was an intermittent red airbag warning light that would appear on the driver's instrument panel while driving.within a week, the warning light was activated all the time while driving, indicating the airbag system was not functional.the kia dealer retrieved error codes b1763 and b1764 during their inspection. They diagnosed the failure to be the "electric field occupant classification sensor" which is located in the front-passenger seat cushion. The sensor is not sold individually, but only as part of the entire lower seat assembly.the dealer quoted over $1,600 as the retail purchase price.this included the seat cover, cushion, adjustable seat rails, and the one part i needed, the electric field occupant classification sensor.the assembly part number was 88200-1u210salafter tearing down my old seat assembly i found the following part numbers on the failed electric field occupant classification sensor.kia: 88950-1u500autoliv: 611166600ciee: 31-004117-28-10bodysense: 31-723107-15-00mat test s/n: 0400640222thank you for looking into this failure.
After driving the car approximately 25 highway mi. Airbag indication light illuminated on dash, while car was in motion, and would not go out. After arriving at destination and parking and shutting off car, restarted engine again stationary, airbag indication light illuminated on dash until seatbelt indication finished flashing, then turned off only to re-illuminate after a couple seconds and stay light. Shut off car, removed airbag fuse (15a) and restarted vehicle stationary, resulted in indication remaining illuminated the entire time after starting car (instead of shutting off and coming back on after seatbelt indicator shut off). Shut off car, replaced airbag fuse (15a) and restarted vehicle, resulted in indication light illuminated on dash until seatbelt indication finished flashing, then turned off only to re-illuminate after a couple seconds and stay light. Additional info: car has 130k miles, but engine was replaced at ~115k under warranty, so engine is only ~15k old.
The airbag light stays on
Internal short in the ocs mat sensor located in my passenger seat where there is rarely anyone sitting. This is a major safety issue that disables my entire airbag system. It's a $2100 repair that seems to be a recurring issue for kia.
Airbag light won't go off; i'm told it needs a new ocs mat which requires a whole new passenger seat over 2,000. Why isn't this the responsibility of the manuf to replace? 5 months past the 5-year warranty and they won't give me any discount. In my opinion, the liability should fall on the manufacturer for items like this and not the consumer (feel more like a sucker).
I was driving one day on the highway and the airbag light came on for no reason. I waited a few days to see if the indicator light would go out and it didn't. I am afraid if i get into an accident the airbags won't function properly.
I've had my 2013 kia sorento for just over 3 years. I was in a one car accident and my seatbelt didn't retract and my airbag didn't deploy. I broke my sternum and have back problems. The problems i've had with my sorento are replacing headlights, i had to get a new battery and brakes after one year. My airbag light doesn't go off right away. Before my accident it was in the shop because my airbag light stayed on. Now i have no powerall my lights stopped working. When i put the truck in drive and turn it off, i can't take the key out i have to put it back in park again. My sorento was shaking and making noise when the ligjts stopped working. I have no temp gage at all.
I started the vehicle as usual to head home from running errands. I usually watch the warning lights go off. For some reason after the lights went off the air bag light came back on as i was going down the road. I pulled over and turned it off. Waited 5 minutes and started it back up thinking it just needed shut off and restarted. The light again went off for a second and back on all the way home. My normal shop can not work on that component so i have to take it to the kia dealer to get it fixed and pay to have it checked. Under 130000 miles, this shouldnt be happening.
The electricalwire to the lights burnedas well as the connector the battery will not stay charged nothing is on at the time the airbag light stays on continuously the car is unsafe and needs to be changed. The doors randomly lock battery will not hold a charge and there's a short somewhere in the electrical system is it a hazard to drive
Received extended warranty information regarding my airbag light brought this in to have the clock assembly spring reviewed and it was replaced but then was told i had to pay $2000 to have the passenger seat change to have the sensor go off.
The contact owns a 2013 kia sorento. While operating the vehicle, the passenger side air bag indicator remained illuminated, which was a safety concern. The failure was not diagnosed or repaired. The manufacturer and local dealer were not notified of the failure. The failure mileage was 86,000. The vin was invalid.
The contact owns a 2013 kia sorento. The contact stated while driving at approximately 60 mph, the rpms dropped to zero. In addition on another occasion, the air bag warning light illuminated. The vehicle was taken to (nemet kia located at 153-03 hillside avenue, jamaica, ny 11432) for a diagnosis which was inconclusive and the vehicle was not repaired. The manufacturer was made aware of the failure but did not offer any resolution. The approximate failure mileage was 85,000.
The contact owns a 2013 kia sorento. While turning into a parking lot during inclement weather conditions, the contact lost control of the vehicle and crashed into a metal pole. The contact stated that the driver side seat belt failed to retract. The contact sustained a cracked sternum, neck and back pains that required medical attention. The passenger sustained a back injury that required medical attention. The contact also stated that four additional passengers sustained minor abrasions that did not require medical attention. A police report was filed. The vehicle was towed to an impound lot. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The vin was unavailable. The approximate failure mileage was 48,000. Updated 09/01/2015*lj ma 09/03/15updated 12/7/2015
The seat belt light has become illuminated due to a sensor failure in the passenger seat. This problem is well known and discussed among kia owners. The failure of the sensor causes all of the airbag system to fail and the airbags will not deploy. With the recent recalls to other kia and hyundai models, this model should be expanded to include this model.
At 60,800 mile my kia sorentos engine blew.i took it to the service department believing it would be under warranty only to find out they voided my warranty stating i had excessive sludge in the engine.for more than a month prior to that incident we also had a airbag light illuminate and stay on.at the time of engine failure we thought that we could fix that issue as well only to find that my electrical warranty went out at 60,000 miles.i have been researching these items online only to find that there is multiple complaints of both engine failure and the airbag light illuminating which is said to be a control module.with the amount of complaints out there why is there no recall.
The airbag indicator light came on while driving recently. The code appears as b1346, voltage in wiring of driver airbag. All indications are it is the clock spring mechanism in the steering column. The vehicle has only 110,475 miles.
My car 2013 kia sorento burnt up !!
The airbag light came on and remained on. We took it to the dealership to have it tested. First we had to pay a fee to have the diagnostic test run. We were then informed that the sensor in the passenger seat had gone bad and the airbags would not deploy without us repairing it. The cost to repair it was $2,000 because the entire seat had to be replaced.that was two weeks ago. Now the airbag light is on again.
Car at 72,000 miles. Airbag light illuminates constantly. Dealer indicates problem with passenger occupancy sensor. Oddly, the other light above the console that indicates passenger airbag on/off correctly shown off when no one is seated in passenger seat, and on when a passenger is seated. Research from various online sources is inconclusive if the airbag will deploy in an accident given the current error codes of b1674 and b1767. Expense to repair is excessive, in my opinion, at a cost of $1,800 for the passenger occupancy sensor (roughly 1/5 the value of the car).
Airbag warning light has came on while driving down highway. Deal advises that it is a sensor and that it is over $400 to repair. Have read numerous complaints that this is an extremely common problem with the 2013 kia sorento. Vehicle is just out of factory warranty due to mileage (3,000 over). Vehicle as never been involved in any type of collision.
B1764 ocs mat defect.it's been reported to us by century kia (tampa, fl)that they cannot fix my air bag sensor forcing us to pay a total $2,400.00.we don't feel we should be held liable for a part that requires zeromaintenance. I'd like for kia to resolve this or further action will be taken.
Clock spring broke and airbags didn't deploy.
Driving down the road on a summer road trip, the airbag light on the instrument panel illuminated and remained lit. The vehicle had just reached 100,000 miles and is only three years old. At the end of the trip, the vehicle was taken into the dealer. They ran a diagnostic and pulled a code relating to the passenger airbag sensor mat. They inspected all the connections and determined that a connection must have come loose and reset the airbag light. Less than a week later, the airbag light once again illuminated and remained lit. It was taken into the dealer again and this time a thorough inspection was performed and the defect was said to be with the airbag sensor mat and that it was not covered under recall, and that the vehicle was past the 60,000 mile electrical warranty. The only option for replacement was to purchase a brand new seat, with sensor, at the cost of the owner, for $2200. This defect is costly to the owner, especially on a "like-new" vehicle, and is a major safety concern since this defect prevents the deployment of the passenger airbag in the case of an accident.
Airbag warning light came on monday (january 11, 2016) morning upon starting the vehicle. It did not turn off. It remains on at all times indicating that there is a problem with the airbags in the vehicle. Turning the vehicle off does not reset he problem as it still persist. The airbag warning light remains on if vehicle is in park or drive or any gear. Also the airbag light remains on at all speeds from standing to 65mph.airbag warning light remains on at the time of filing this complaint wednesday january 13 2016 approximately 9:00am esti have been in touch with parkside kia of knoxville tn and have a schedule appointment to have this investigated on thursday january 14, 2016. I have had to drive the vehicle since this issue arose and am extremely concerned as there is no way for me to know if in fact the airbags will work if i am in an accident. This is very serious to me as i have 4 children one of whom has a lot of medical needs, a wife and a nurse who are often times in the vehicle with me. I strongly urge an investigation in to this before some one is seriously injured or worse.
My 2013 kia sorento backup camera recently stopped working, after researching on the internet it seems like a very common issue for a lot of kia models because the cameras are not properly sealed and get corroded inside of them. When i shift the car to reverse the screen is black, the distance lines show up but no camera video feed or sometimes it is intermittent after waiting for 20+ seconds.
My car was driving on the highway when the whole thing just cut out. I've never had aa problem with it. And i had to get it towed just to be told i need a new engine.
I had a power train recall on my vehicle. Took to a kia repair shop and they did nothing to fix the problem. The problem still exist and i'm very distraught about it. While driving my vehicle doesn't have any power to accelerate. They said it was a rea safety problem and the computer will not allow the vehicle to accelerate. Im ready to take whom ever to court to resolve this problem.
Driving down the highway and car cought fire. If it wasn't for the car next to us who signaled to pull over we would have been toast.
At an idle, this vehicle runs rough and shakes. It feels as though it will stall. I do not believe this should be happening with a new car. I told the mechanic at my first maintenance check, and he acted as if it would get better with an oil change. It seems to be getting worse. I commute 120 miles a day for work, and i have had the car for 5 months, it has 9000 miles now. Now the radio will not turn on? this concerns me that maybe something electrical is malfunctioning.
The contact owns a 2013 kia sorento. Approximately two weeks after the contact purchased the vehicle, she began smelling tar. The vehicle ws taken to the dealer, but the technician was unable to diagnose the failure. The failure recurred and the headlights burned out. The dealer replaced the headlights and stated that there was a recall; however, the contact did not receive any recall notice. Approximately three weeks ago, the failure recurred and the driver seat began to burn, jamming the driver side door. The contact called 911 andthe fire department extinguished the fire. There were no injuries and a police report was not filed. The vehicle was towed away by the insurance company. The vin and nhtsa campaign number were unavailable. The failure mileage was 37,000.
There was a recall in 2017 for the speed sensor on the rear wheels. The sensors failed repeatedly and kia, on the recall just sprayed silicone on the electrical connections. The sensors continued to fail and all the lights on the dashboard continued to stay on. After the so called recall fix, i paid $326.00 twice for the left rear sensor, and $326.00 for the right rear. However, kia is not placing anything on the electrical connection to further prevent the failure of the sensors. In august 2020, i paid kia to replace the sensor on the rear and did not drive the vehicle until january 28, 2021. Upon starting the vehicle, the lights stayed on which the dealer states that the sensor was bad. I explained that the vehicle has not been driven since it was replaced in august 2020. Again, i had to pay to have it replaced as the dealer said. When i picked up the car, i asked for the old part, and was told they threw it away. The service advisor refused to look into the trash to find the old part. I called kia headquarters to make a complaint and was told that their system was down and they could not take my complaint. I cannot continue to pay kia money to keep replacing the sensor, of which i cannot access, and they know that it is a defect. I have spent over $1200 since the recall was first issued on the same problem. There should be a permanent fix to this. These wires are underneath the car and exposed to water from rain on the streets as you are driving. Why kia do not find a way to cover the electrical wiring is what i think should be done, and not have me to pay $300 everytime it fails. The recall fix is not working.
I was driving on the interstate and at 70 mph i had sudden power failure and the the engine completely died. After about 30 minutes it started up just long enough to go a half a mile and it did the same thing. 10 hrs later it started up again and we were able to have a diagnostic reading done which showed nothing. The battery and alternator were tested and are both working completely fine. Later on it ran fine for about an hour and then suddenly did the same thing again.
Vehicle has been well taken care of and is in excellent shape. Only 52,000 miles when the abs light, traction control, and downhill assist light came on at the same time. Won't go off as many other owners have attested to in forums all over the internet. Came on when the vehicle was moving on the highway and then went off. Came back on the next day several times and now is stuck on.
One headlight continues to go out. I had it fixed several times and the mechanic said that it is an electrical problem because everytime they change the bulb it is melted inside. It will stay lit for a day and then go out again. Also, my heated seats stopped working and outlers to plug in my car charger in the front under the radio have stopped working as well. I have had it looked at and when we think its fixed it immediately stops working. This is been ongoing for over a year.
Over a period of a month on multiple occasions during normal driving on highway and city streets, the engine lost power while driving, only allowing enough drive ability at significantly reduced power and speed to pull over. In each of those instances, the power was restored to normal after a small period of rest. An overlapping condition existed during that same period, in which all power was lost to the engine and power steering, as the engine completely shut down while driving under normal circumstances. In each of those cases, the engine would not turn over until after a period of rest of at least 20 minutes. There was never an engine warning to indicate an issue. The car was serviced and assessed by certified mechanics, but no problem was detected. During one such inspection with aamco of redlands, california, the car lost power during their final test drive following a rigorous inspection in which no issue was identified, and never regained power again. It was determined that the engine had ceased with 141,335 miles on the odometer. Another issue revolved around an electrical issue with the driver side headlamp and turn signal. It ceased to work while within the 100,000 mile warranty and was fixed without cost. However, it continued to fail afterwards and was fixed multiple times at personal expense. The airbag light has also been on for half the life of the car, and is still on at this time, but the dealer refused to acknowledge it was a warranty issue despite a recall on that light. They claimed that the light was tripped due to some empty soda cans they discovered under the chair and which were probably rolling around according to their opinion. They stated that the tripped airbag light had nothing to do with the recall.
While driving at highway speed my wife with 7 year old daughter in car had all the dash lights and interior lights illuminate and the car became sluggish and was hard to drive.i advised he via mobile phone to immediately pull over and turn the car off.i told he to wait a minute and try to restart it and see what happens.all dash lights lit up again and the car made a click, click, click sound over and over again.she tried this 5 times and she had the car towed to the dealer.the dealer replaced the alternator for $946.14 on 12/23/2014 at dulles kia in leesburg, va.
Kia replaced my engine twice, due to oil consumption.a month after the first engine replacement, i had the same problems.. Smoke coming out of exhaust, loss of power, stalling and oil consumption.i was in and out of kia's service department.they told me nothing was wrong!i moved from co to ne, my husband and i had to add oil every 100 miles, with smoke coming out of exhaust and stalling.lincoln ne kia found an oil leak at theexhaust manifold right away!kia instructs then to replace my engine again!once they replaced engine, they still saw the leak at the exhaust manifold with resulted in more guessing and parts.the day after i picked it up, my husband and i went out to dinner and my sorento died in the middle of the road. Right away called and got it back in.at first they could not duplicate, however after taking it 50 miles, it died 3 times. They still can't find anything, but feel it may be the throttle body.they put a used one on and have me drive it a few weeks, it didn't die during that time, so they ordered a new one and installed.a month later i drive to co, i break down, it's towed back and kia can't find anything.i drive it and it dies 1/2 dozen more times, each time i take it right in, but the code has cleared and they can't find anything!finally, it does and the light stays on, it shows it's the map sensor.kia has a specialist come out to install that and inspect my car.they say it's fixed and safe.i drive to co on 9/22/17, 2 months later and my engine catches on fire.i loss my brakes, can't put it in park and emergency brake won't work. Flames are everywhere, smoke filling my car.i jump out of my burning, moving car and seconds later the whole thing engulfs in flames!most horrific, awful thing ever!i was lucky enough to have minor injuries.my mental and emotional state are a mess!kia won't do anything!
Vehicle will not start after sitting overnight.replaced battery & after aprox 1 month issue has occurred again.no one has been able to diagnose the issue, the only answer i get is to replace the battery (which i did).the most recent occurrence was jan 2016 & i have kept battery on a slow drip charger as i cannot wait on jump/tow daily.
Car stalls at low speeds, refuses to go over 60 mpg and check engine light comes on. Lose power at speed (on freeway) and tachometer goes to zero. This has happened many times and is getting to become a safety concern. Have taken it into dealer who cannot find a problem with it, but i have two teenage daughters and i don't feel safe with them driving it. Twice while driving on freeway the vehicle had a braking response when the accelerator was pressed. My daughter once had to hussle over to the shoulder in heavy traffic to turn the car all the way off and back on to reset it. Many times it stalls while sitting at traffic lights.
The electricalwire to the lights burnedas well as the connector the battery will not stay charged nothing is on at the time the airbag light stays on continuously the car is unsafe and needs to be changed. The doors randomly lock battery will not hold a charge and there's a short somewhere in the electrical system is it a hazard to drive
I was approaching a red light and applied the brakes quickly as i was going too quickly to stop at the stop line if i had not. I was only going about 20-25 mph. As i applied the brakes the car shut off. I was unable to place the car in park for a couple of minutes and the car did not respond at all. After i blocked traffic for a couple of light changes and cars were honking, i was able to place car on park and restart it.it has not happened since. I recently noticed a high pitched but very low soundwhile driving at first i wasn't sure where it was coming from.i am due for an oil change so i will let the dealership know when i take it in soon.
The contact owns a 2013 kia sorento. While driving approximately 65-70 mph, the vehicle stalled without warning. The contact stated that the vehicle lost power, including power steering, braking, and acceleration. The contact was able to coast the vehicle off the road to a stop. The vehicle restarted on the first attempt. The vehicle was not diagnosed or repaired. The contact stated that the failure recurred once. The dealer and manufacturer were not informed of the failure. The approximate failure mileage was 120,000.
Initial issue-vehicle was driving perfectly and we had just gotten back from the store. No indication of issues.we were going to go somewhere and noticed key fob not working. We unlock the door manually and when we went to start it horn started going off and car would not start.we read into issues and we decided to take battery in to get checked and it was full charged. We cleaned battery cables and got car started but this time radio not working and key fob not working.car driving good for about 2 days and coming home last night, while on highway, all lights turned on -on dashboard, vehicle lost power, it sputtered all the way home.windshield wipers weak and it was raining. Power windows barely works and could not push on gas!we barely made it back home and parked vehicle but gear shift would only go up to neutral gear. Won't let us put into park and car is dead. Vehicle is just sitting there now
Headlights burn out, replaced several times and even burns out same day, some part of headlight, lightbulb attachment also melted and was replaced several times.brought car to different mechanics regarding issue and all reply its an electrical issue with many kia sorentos, but when you call kia they say its not their problem.also, driver heated seat stopped working, mechanics unable to find issue said it was electrical short, then seat went on by itself and was unable to turn it off, seat became severely too hot to drive car.lights blew out while driving, sometimes while car was just turned off, parked in front of my house and even once right away at the mechanics.and most recently, issue with battery.replaced battery after car wouldnt start, still had issues, replaced alternator, still had problems. Replaced connectors.its ridiculous.and lights still go out and melt.
Spontaneous vehicle fire. Traveling on us-27 in florida, stopped at red light and smoke started coming out from under the hood, proceeded through the light once it turned green to get to the side of the roadway when smoke started through the vents and flames came out from under the hood as well. Car became disabled and 3 of us jumped out and ran down the road, away from the car. The entire car went up in flames in a matter of seconds from exiting.
My kia sorento turn off twice when driving and is not the alternator we don't know what it is do you know if there any new recalls ?
Radio cuts on and off at will. Mostly off. Headlights go out often. Both of these things happen while moving and while sitting still. It has happened while driving and sitting in the driveway.
About 6 months ago when my radio turned off and wouldn't turn back on.i took it into the dealership and they said that it must have been a one time thing because they we not able to duplicate the problem again.i went with it as this is the 3rd kia i have owned. On 12/5/13 i went to turn my car on and it didn't start, i waited a few seconds tried again and she started.the very next day 12/6/13 i drove to la with my son and on my way back down (90 miles away from home) the radio went out again and my car felt very sluggish.i couldn't call my husband as my bluetooth is connected to my radio and i was already on the road when the radio went out again.now today 12/11/13 i was driving on the freeway to a doctors appointment.as soon as i get off the freeway i am at a stop sign, i stop.when it is my turn to go iswhen my car decides to completely shut down! all the lights flickered, the radio went out and my car was still stuck in drive, on a slight hill. I immediately put my hazard lights on, put the emergency break on as i didn't want my car to roll backwards.after trying to restart my car about 4 times i was finally able to put the car in park and restart the car.but she was shaking the entire time until i finally parked the car and went to my appt.i purchased this car for safety as i have never had a problem with any of my other kia's.i will be taking it in to the dealership tomorrow and see what they say.after reading all of these complaints from people with the same exact issue i am looking at kia to recall this car.they shouldn't wait until a fatality occurs to rectify this issue.i live the california so after 3 times for the same reason it will fall under the lemon law but my concern is the safety of everyone else especially my 3 children that i am constantly transporting, and myself on my 140 mile drive daily.please recall this vehicle!
The contact owned a 2013 kia sorento. While driving at 35 mph, the instrument panel lighting illuminated and the vehicle stalled. While depressing the brake pedal, the vehicle accelerated, crashed into a concrete wall, and flipped over. As a result, the contact sustained lacerations and contusions that required medical attention. A police report was filed. The vehicle was destroyed. The manufacturer was made aware of the failure. The failure mileage was 30,000.
My headlamps have gone out unexpectedly several times causing a safety issue.when i attempted to replace what i believed to be a blown bulb i find the bulb is fine and the socket or harness does not keep a good connection.the bulb will come on and off with vibration.i had the wiring and/or harness replaced multiple times.
Passenger side headlight went out, when i went to replace it the plastic plug was melted! bought a new plug and wired it in.
My 2013 kia sorento has been frequently decreasing power while driving.rpms would drop to 0.in some cases the vehicle would continue to remain at the current speed, but with the rpm at 0.in other cases, the vehicle would rapidly decelerateand stall out forcing me to pull over and restart the vehicle.this has occurred approximately 20-30 times over the last few months and has occurred while in traffic, putting myself and my daughter at great risk for an accident.there were 2 times it was very difficult to restart the vehicle. In some of these cases the check engine light has turned on but not in all instances.it is beginning to become a more frequent occurrence and i am afraid it is going to happen at a time there is a vehicle too close to me or i am not going to be able to safely pull over.when i had a mechanic run the engine code he said it came up a crank sensor issue.he informed me my make and model vehicle has received numerous complaints about this decrease in speed issue and that it could also lead to the vehicles catching fire.this is a great concern for me as i have a 5 year old child, am an emt and also a child passenger safety technician.when i contacted a local kia dealer, they pretty much stated there was nothing they could do since there is not a recall at this time.i am very concerned as kias are typically family vehicles and countless lives of children and their parents are being put at risk.hopefully further investigations will be conducted and appropriate recalls issued so that there does not need to be any further deaths or injuries.please keep me posted as to the outcome of this and other related complaints.
The sorento truck start off by self went i drive more the hour went i brake the truck sout off .
I've had issues with my headlights on my 2013 kia sorento. Took my truck to the dealership back in june of 2018 and was told it wold be about $650 for a new headlight assembly because it wasn't covered under warranty and it wasnt apart of kia's recall, that was for the driver headlight. Now i'm having the same issue with my passenger headlight. The headlight wires are melting causing the low beams to go out. I have to buy new headlights bulbs every two weeks. I am worried this is going to catch fire eventually. The lights will go on and off. Sometimes i have only my driver lights and sometimes i have both then it just goes out.last week, october 21- 27, i had driven to work and had only one light. No one could fix it. I had to drive home from my job with my emergency lights on. And i had only one headlight i was ran off the road twice. The light issue, melting wires, is an ongoing issue.
While driving engine oil lamp lights and since i was less than 2000 yards from home,i costed into driveway. Engine off, i lifted hoodand checked oil and it showed nothing. Looking behind car, i notice oil all over back of car rear and some on road and driveway. Filled oil and restarted only to see oil being pumped seemingly out of rear main and front of trans. Took to nearest dealer who fixed problem under 50k warretee. It was oil sending switch located under intake manifold. Seal between metal body of switch and electric connection of same blow out. Seems like epoxy did not hold. Less than 17 k miles later, same thing happens on highway exit ramphad towed 85 miles back to local area since kia couldn't find mechanic to work on it during hunting season. 1500 dollars later after showing mechanic links to the oil leak fix... They fix again the same oil sending switch. Some people have had it replaced 3 to 4 times. Canada has this part as a recall. Why not the usa yes i paid for it as warrantee expired due to 5 years.
The contact owns a 2013 kia sorento. The contact stated that the vehicle stalled and the check engine sensor illuminated intermittently. The contact mentioned that the failure occurred several times. The vehicle was taken to an authorized dealer. The technician diagnosed that the computer software needed to be updated. The software was updated, but the failure persisted. The manufacturer was notified of the failure. The approximate failure mileage was 15,000.
The contact owns a 2013 kia sorento. The contact stated that the while driving the vehicle in the rain, the battery failure warning light illuminated. The vehicle loss power steering assist. The steering wheel became difficult to turn in either direction. The cause of the failures were not determined. The local dealer and manufacturer were not notified of the failure. The failure mileage was 95,000.
The contact owns a 2013 kia sorento. While driving approximately 10 mph, the vehicle lost power suddenly without warning. The contact attempted to apply the brakes, but they failed to respond. The contact attempted to steer the vehicle to the shoulder, but the steering failed. The vehicle came to a stop and was able to be restarted after the second attempt. The contact took the vehicle to the dealer (kia west county), but the cause of the failure could not be determined. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 88,000.
I've been having the same problem with my car since a few months after i bought it in 2019. My headlights will just stop working when i'm driving. Everything will be fine and then all of a sudden i can't see anything in front of me.the connectors that go to the headlights keep melting and i have had to replace them numerous times. Sometimes the connectors will last a little over a month and sometimes they will be melted within days. If both of my headlights are working sometimes my brake lights will go out. I have been pulled over and been given warnings for both, headlights and brake lights being out. I searched the internet and found that a lot of kia owners have complained about the same issues. Now i'm having an issue of my car radio, back up camera screen and lighter plug and usb plug not working. There is definitely an electrical issue going on with these cars and the manufacturer should be trying to fix this.
For the past year my car has been losing a lot of oil and i've been replacing the oil not thinking much of it until a couple months ago 3 times right after an oil change i lost all all my oil where there was no oil left on the dipstick and no check engine or oil light has come on telling me that my oil is running out.twice i had to stop on the side of the road and await for friends to bring me oil because i was afraid to ruin my engine.if i wasn't a person that checks oil a lot i'd have no car.also on this car when i first got the car i had to replace the transmission and i want to check the transmission but this vehicle don;t have a dipstick.i've been checking all the recalls for this vehicle and called the dealership and all they want me to do is bring the vehicle in and charge me money i don't have.i've been reading that oil consumption is a major problem with this vehicle.i'm afraid i may have damaged my engine and kia is at fault for not fixing this problem years ago and have warning lights for this problem.monday i'm going to go to the dealership and speak to someone that may be able to help me.today i replaced the pvc valve as i understand that may be the cause.no oil leaks from the engine and i don't know where the oil is going and i'm afraid the car will lock up and harm my passengers.it first started around 6/2020 but got worse 1/2021.
I bought my 2013 kia serento in november of 2017. I had it for 33 days and the alternator went out. I called kia in joplin and they told me to bring up there. Once i arrived, and i set for over half the day, they tell me that my kia is not under warranty and it was going to cost me $1000. After having it replaced the radio shuts off and on by it's self and now the flat tire light stays on all the time. The radio turns on and off while driving and turning. Please help me with this. I am told that there is no recalls on my car.
First incident : after a full stop at red light, as car took off, engine stalled out. Had to try several times to restart engine. After restarted, the car drove fine.second incident : after slowing down the car to about 3mph and reaccelerating, engine stalled out. After a few tries to restart the engine, it restarted and drove fine.
The contact owns a 2013 kia sorento. While driving 5 mph, the vehicle stalled and the check engine, air bag, and battery warning indicators illuminated. The contact powered off the engine and restarted the vehicle while in traffic and was able to drive normally. The failure recurred twice. The vehicle was taken to benson kia of spartanburg (located at 1100 n pine st, spartanburg, sc 29303, (864) 585-3611), but was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 100,000. The vin was not available.
I was stopped in the left turn lane waiting for traffic to pass so that i could pull into a shopping center parking lot when suddenly everything shut off.i had first noticed the radio had shut off and then i realized that the entire engine had shut down as i could not move the vehicle.after putting the vehicle in park and turning the ignition off and the restarting it, i was able to resume driving.as this was the day before thanksgiving, i was not able to take the car to the dealership until the saturday after thanksgiving. Similar to others here who have made complaints, the automotive technicians at the dealership were not able to find anything wrong with the car even after test driving it and having it connected to the computer. The problem has not occurred since taking it to the dealership.i thought that maybe this was just a fluke thing until i read all of the complaints here.kia really needs to find out what the issue is with these vehicles before someone gets seriously injured or killed.
Low beam head lights melt to the wiring, causing to take to the shop for repair.car not starting, their is a short somewhere.i know 2 owners of the same make and model and the same issue/
The contact owns a 2013 kia sorento. The contact stated after driving and parking the vehicle, the contact smelled burning oil and an electrical odor coming from under the hood. The check engine warning light was illuminated. The contact notified an independent mechanic who recommended that the oil be topped off to fix the failure however, the failure the persisted. The manufacturer was notified of the failure. The failure mileage was 126,000.
The contact owns a 2013 kia sorento. While driving low speeds, the vehicle constantly stalled without warning. The dealer (doug smith kay, 495 w main st, american fork, ut 84003, 801-692-4390) was unable to provide a permanent remedy to repair the vehicle; however, they recommended that the battery be replaced. The contact replaced the battery, but the failure continued. The vehicle was not included in nets campaign number:(engine and engine cooling) or manufacturer service campaign: sc-106, but the failure continued. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 20,000.
Driving on interstate at night at 65 mph lights flicker inside and headlights.battery warning light comes on and off several times.the vehicle has also had hard shifting around 20 to 30 mph, almost like applying brakes on slow down and an engine rev when speeding up.next night (sunday) vehicle lost all power with no warning while driving on two lane highway at night.made it off to a side road, but engine still running rough, no response to gas pedal, could not shift vehicle to park, had to hold stop button for long time to finally stop engine, lights came back on, but would not start, finally could put in park. Hauled back to dealer. Service replies wasn't on schedule will maybe get to it today. Defective alternator on "e" order will fix all the problems.wife refuses to drive unsafe, death trap and that she would not had been able to manage safely if she would of been driving when problems shut down the vehicle.
When driving this vehicle on the highway or in-town, the vehicle lunges back and dies in the middle of the road or highway.i have almost gotten into several accidents because there was no warning.then at a light, this vehicle makes a loud knocking noise and dies at the intersection.the car also knocks very loud at first startup. I see that there are a lot of people reporting this issue and the manufacturer does not seem to do anything about it.this is a very dangerous issue to have.my disabled daughter rides in the car with me and we could have a serious accident.this has been happening for about 6 months now and the latest was today.
The contact owns a 2013 kia sorento. After switching into the park position and turning the vehicle off, the key became stuck in the ignition switch. The driver was eventually able to remove the key. The vehicle was not diagnosed or repaired. The manufacturer and dealer were not notified of the failure. The failure mileage was 80,000.
My 2013 kia sorrento's parking lights were on this afternoon on saturday august 22, 2015 at approximately 2:30 pm est. I went outside to place something in my vehicle when i noticed the parking lights were on. I had parked my vehicle at 1:00 am when i returned from running an errand. I parked, made sure all the lights were turned off, armed the security system and went inside. Before my wife and i went to bed i went out to make sure that i turned all lights off which they were. This was at 2:00 am. The vehicle had not been touched since that time.this is not the first time that this has happened. I have had it in to the dealership twice already where they claim they cannot replicate the problem. We have had to have our vehicle jumped at least 12 times due to a dead battery caused by this problem. The vehicle falls well within it's warranty so it will be covered however the issue is serious enough that it warrants attention which i believe will be ignored if not brought to light and may result in injuries or cost to others when no cost should be incurred.i believe that this is an electrical issue that needs to be addressed immediately. I feel this could lead to problems with steering, braking system, engine malfunction as well aspossible risks of fire due to a faulty electrical system.
Lighting has went out multiple times, both headlights and now turn signals. When headlight go out, it often melts the light bulb socket and burns wires. When the turn signal went out, the bulb burning out caused the computer to short out, by design according to the service technician. Lights randomly go out without warning, often flickering, especially when hitting bumps.
Had a problem with my ignition switch, steering column not unlocking on my 2013 kia sorrento. Put the key in, would not turn. Finally, i jerked on the steering wheel back and forth, it finally turned. Then, my sisters 2013 kia-optima did the same thing about a week ago! i called the dealer and was told that because the wheels were turn that this would cause this to happen. I informed him that in both cases, the vehicles were in the garage, on flat service, wheels pointing straight. Was told if it happens again, bring it in.
We purchased the 2013 kia sorento awd 2/2013 w/300 miles on it. At the end of april, we went to death valley (round trip was approx 350 miles.). When we returned to town, we stopped at the grocery store to pick up supper supplies. After shutting the vehicle off, being in the store for approx. 30 minutes, & then came back out, when we turned the vehicle on, it sounded as though it was only hitting on half the cylinders. We immediately cut the vehicle off, waited a couple of minutes, and then turned it back on. It seemed fine. We figured it was probably a fluke. Right after this happened though, i notice a huge decrease in my fuel mileage. Before this happened, i was getting 18/19 mpg/city and 24-34 mpg/hwy (depending on how far i went, out to death valley w/no stops, we got 34). Now i was lucky to get 13/14 mpg/city and 16-18 mpg/hwy. We took it to the kia garage, but there wasn't much they could do because it wasn't throwing any codes. We suffered with paying more for gas for 6 months until we went for an oil change in oct and the dealership told us there was an "ecm" update. After they shared with us that it could potentially help w/the fuel mileage, i was ecstatic! it went right back up to where it had been previously! then, the thing with the ignition happened again! only worse this time, just a few days ago! my fuel mileage went back down to what i shared above. We took it back to the dealership and after them trying all day to replicate what happened (which took months for it to happen w/us), they finally did the update, again. My fuel mileage is back up to where it should be. I want to be happy, but i am concerned this will happen yet again. There have been to other noticeable issues that i have shared in other sections. One about vibration while in neutral/park & one about the vehicle not starting after pressing the ignition button.
The car will stall, unexpectedly, during driving and then the car's computer erases the code, making it impossible to identify the problem.
I was driving in traffic and all of a sudden, the car dies. The lights on the dashboard illuminate. I had to put the car in park, then tried starting the car again. After 2 times, the car turned back on fine. I brought the car to the dealer and there couldn't replicate the problem and didn't find any computer codes stored. This is quite a safety hazard and now i don't feel safe driving the car, especially with my kids in the car.
We are having to replace low beam lights every 2 to 3 monthswhich also lead to the passenger side low beam wiring harness to burn up and also led to burning up the brake lights , we replaced the burned wiring harness and replaced low beam lights to led lights with fans built into the lights after 2 weeks replacing led lights they also burned out. Kia really needs to look at this issue and step up and fix and replace this safety concern.
On 02/04/2020 drove vehicle for about 15 minutes and when i parked the vehicle, put the automatic transmission shifter in park, turned off the engine and attempted to remove the key.the key was still in ignition and couldn't get key to release.had to restart the vehicle, took shifter out of park and then put back into park, straightened steering wheel and turn off vehicle and was able to remove ignition key.this has happened over 15 or more times since owning vehicle and i have asked local dealer who performs routine maintenance to check for problem in the past and they cannot find anything wrong.
I test drove the vehicle which had only 5 miles on it and had not been test driven prior to me. I noticed a very slight vibration from 0mpg to 10mpg, and asked the sales associate if that was normal. He said it was fine and was nothing to be concerned about. I did not notice any further issues while idling at stop lights and did not notice the vibration again during the test drive. After i signed the financial papers at 11pm after the dealership had officially closed for the day and got into the carto drive home, i was sitting in the car while it idled and i was speaking to the sales associate when the car began to shake and the vibration was very noticeable. I immediately told the associate and he said to bring the car in to the service department the following day to have it inspected and said it was nothing to worry about. He said it's under warranty so it would be taken care of one way or another. We brought the car in the next day and the service man told my husband it was likely just that it needed to break-in since it only had a few miles on it. They ran tests on the car and everything checked out fine. The man suggested we take it for a long drive and put a couple hundred miles on it and see how it was running afterward. We did so and the problem did not get better. We brought it in the next day to be inspected again and the service men took it for a short drive to see if they could replicate the problem and they noted they did. Our sales associate told us he looked into this vibration problem and found that kia was aware of the problem and were working on a fix for a computer chip that was affecting the 4 cylinder 2013 sorentos. He told us kia did not have a timeframe for fixing the problem but it should be soon, but this was a problem with all 4 cylinders that they are making.
This "glitch" happened twice in one week. First, driving off from a stop light at about 15-20 mph the car seemed to brake itself for about a second, lunged me forward and 30 seconds later died. No check engine light. Car restarted fine after 3rd try. Then again i had let go of the accelerator and was cruising before braking at a light, the car did the same thing at about 25-30 mph but harder and a loud clunk came from it. Even the tires screeched when it "braked" itself for a second. This second time the car died 2 seconds later when i applied the brakes.took it straight to the dealer, the car died again in front of them when they switched on the a/c to check if it was working (could be coincidence since i wasn't fooling around with the a/c the first two times). They called me back on second day and asked me to take my car back since they could not replicate the problem and the computer hadn't registered it. I've used it exclusively on highways for 2 days now and no problem. I've done less than 10 miles of city driving since i got my car back. I've heard of other people getting an upgrade for the ecu and solving the issue, but that upgrade was already applied over a year ago to mine and according to the dealer, there is no newer version.
My headlamps have gone out unexpectedly several times causing a safety issue.when i attempted to replace what i believed to be a blown bulb i find the bulb is fine and the socket or harness does not keep a good connection.the bulb will come on and off with vibration.i had the wiring and/or harness replaced multiple times.
All the odometer and all the panel light are out. You cannot track the miles, gas amount, the headlight and signal light are out and speed while the vehicleis running
My headlamps have gone out unexpectedly several times causing a safety issue.when i attempted to replace what i believed to be a blown bulb i find the bulb is fine and the socket or harness does not keep a good connection.the bulb will come on and off with vibration.i had the wiring and/or harness replaced multiple times.
As i was driving at about 15-20mph the car shut off completely as i was making a left hand turn without warning. This is the third time at different speeds since we purchased the vehicle in january 2014. We have taken it to kia dealership for repair, regular oil changes and maintenance. They were unable to find anything wrong , read any codes with computer or duplicate the problem. I am very concerned as this is our family car and it is a driving hazard not knowing when it will shut off with no warning, next time it could be in the middle of the intersection or freeway! we plan on taking back today to dealership.
04-21-2014 @ 5:30 am. Car will not start. No electrical present on any system-nothing. Called kia roadside service and they suggested a jumpstarted which we did and the car started. I ran the car for an hour or so with no problems. I took it to a local garage and had the battery and alternator tested and no problems were found. I called kia dealership and described the events to them and they stated that it was simply a dead battery. Next morning (yesterday), the car was totally dead once more. Called kia roadside assistance and they wanted to jumpstarted it again. I refused and told them to send me a tow. They did and the car was taken to the closest kia dealership, 65 miles away. Several hours later i called the dealership and they stated that it was a dead battery. They charged the battery for 3-4 hours, tested the charging system and pronounced it "fixed". I left it at the dealership and picked it up this morning (today). It started and my wife is now driving it. I do not believe it was the battery and i expect it to happen again but the dealership's shop will do no further investigation. I'll keep you informed.
We leased 2013 kia sorento in aug 2012 after driving few months engine starts to shut down by it self, the first time shuts down on my driveway, i didn't contact dealer at that time, after few months i was driving on street and engine shuts down again and i couldn't put the car in park to start the engine again, called aaa tow truck to tow the car to dealer, after few days the couldn't find any problem but dealer contacted kia center for help and they changed parts and hoping everything is fixed but after few months the problem start again and engine shuts down again and again and again almost five times in one month, the last time engine shuts down when my wife was going to drop off our kids at school and all the cars stopped in the morning rush hour, they were panicked and we contacted dealer again for second time and took the car in for repair, after few days test drive and test everything they couldn't find anything and they did connect a recording device to our car to record the fault or code when engine is shutting down, this is inconvenient all the wires are hanging from that device. We explained this issue to dealer service manager, sales manager and it is high safety issue, i am wondering if those managers will drive this car or their family will drive this car around, it is very easy to tell us we couldn't find anything, thank god we didn't involve in any accident but if happens i am wondering what kind of answer will get from dealer. So we are going to drive around and next time will be third time and by california lemon law they have to take this car away and return our money or give us a new car.
I was driving down the road when i noticed that all my warning lights on the dashboard were coming on. All of them were lit up red and not going off. The navigation and radio screen went completely black. I noticed i was losing speed and tried to accelerate and i had no power to accelerate the car. I was on the inside lane of the four lane road and coasted to the middle median on the four lane road to safely get my truck out of oncoming traffic. With no capability to accelerate my truck to get it out of traffic this option deemed to be the safest maneuver to do. When the truck finally stopped i had to use the emergency brake to keep truck from rolling. At this time i could not take the truck out of drive mode and put into park mode. With assistance my truck battery was temporarily charged so i could have the ability to place the truck in park mode. When battery charger was disconnected the truck would not start.my 2013 kia sorento sx was towed to joey griffin kia in rocky mount nc. Talking with [xxx] in service department he advised that the alternator, battery and 1 belt needed to be replaced. This will be a $1000.00 repair.i was wondering if the recall listed in the nhtsa 17v224000 could be associated with this.the truck is at the kia dealership now so i have no records at this time.my 84 yr mother was with me at this time and i am grateful that we were not on the interstate at the time this happened. The outcome of this could have been a lot more tragic with multiple traffic fatalities or injuries.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
This as happened 3 times..while driving car it will mysteriously staul..last time on interstate then after hours of sitting it will start with no codes and be fine til next time
My headlights and brake lights keep going out. I have replaced them all twice in a year. On top of that, every time i've had to change my headlights, i've also had to change the wiring harness that the light goes into. It's like the it explodes and melts the piece that the light snaps into.
My wiring for my headlight melted, the wiring was replaced and its melting again and not working.
I have problems with the headlight passenger side that wire always burn and i had to replace every month
Headlights wires are melting causing the low and high beams to melt as well. I have to buy new wiring harness and headlights every two weeks. I am worried this is going to catch fire eventually. The lights will go on and off. Sometimes i have only high beams, or low beams, sometimes one of each, but never all working, then they will just turn off. This past wednesday, october 17, 2018 i had driven to church and had only one light, an hour later i went to get in my car and i had no lights at all. No one could fix it. I had to drive home from my church with my emergency lights flashing. I was ran off the road numerous times and almost rammed in the rear of my vehicle. It was myself and my 10-year-old son in the vehicle. The light issue, melting wires, is an ongoing issue.
Three warning lights came on simultaneously while i was driving down the highway at 65 mph. The warning lights were the abs, traction control, and down hill. I took it to precision tune for a diagnosis and was told i need a passenger rear wheel speed sensor.
B1764 ocs mat defect.it's been reported to us by century kia (tampa, fl)that they cannot fix my air bag sensor forcing us to pay a total $2,400.00.we don't feel we should be held liable for a part that requires zeromaintenance. I'd like for kia to resolve this or further action will be taken.
I have a 2013 kia sorento that i bought brand new with only 8 miles on it. I was at a stop light and my car lunged forward as if someone hit us from behind but there was no one there. So when the light turned green we started to go and noticed we had no power and the check engine light was on. We were able to get to the side of the road and turn off the car and called aaa and the dealership telling them what happened. So once it got there the service tech and it probably was the computer and it needed to be updated . I stayed there for about 1 hour while they did the update and then they test drove it and the check engine light came back on. So then they said it was the throttle body so they replaced it and test drove it again and the check engine light came on again. So they found that it was the pcm . Not totally sure what that is. He says it was 1500$ part in the computer that was malfunctioning . But they had my car for a week doing the repairs and now is running good. They also have me a rental car. So in all the dealership did a good job fixing my car and wouldn't stop until it was fixed right.
Radio and camera system suddenly stops working. When you turn on the air conditioner comes a strong odor as "silicone" this happens the first time that i turn on the air conditioner in the day. The vehicle is very unstable and very sensitive to uneven roads. Shakes a lot and moves a lot. I worry about young children and their heads move too much in the car seat for these sudden movements.
The contact owned a 2013 kia sorento. The contact stated that while driving at various speeds, the vehicle caught on fire. The contact merged the vehicle to the shoulder of the road and the vehicles occupants were evacuated. A fire report was filed and there were no injuries reported. The fire was extinguished by the fire department. The vehicle was towed to an independent mechanic where it was deemed totaled. The manufacturer was made aware of the failure. The failure mileage was 52,307.
The contact owns a 2013 kia sorento. The contact stated that the abs warning indicator and two other warning indicators randomly flashed. In addition, there was an abnormally loud knocking noise that occurred randomly. The dealer replaced the two rear wheel hub assemblies, but was unable to replicate and diagnose the engine assembly failure. The dealer kept the vehicle for a day and test drove the vehicle, but provided no solution. The dealer stated that the manufacturer was aware and there were several tsb alerts. The manufacturer had not provided a repair solution. The approximate failure mileage was 40,178.
We were driving down the road one day and a large metal piece hit the bottom of the car in which knock the plastic shell covering the fuel line's off i called kia they said so told kia this could cause a firekia said so we have not been told about it kia was like who cares.another thing is the lights on the dash have been coming on even after fixing this still come onagain kiawanted to charge a high price to fix one partthe under pinning should be replace with a plate notplastic part
We have had to replace headlights, blinkers and brake lights way too frequently. The 1st time the wiring harness was melted on the passenger side headlight (electrical issue/possible fire hazard). The lights go out during city and well as interstate driving. Sometimes we can adjust the connector and the lights will come back on. This wouldn't be as much of an issue if it were the bulbs needing replacing, but this is faulty wiring. We have to replace brake lights 2-3 times a year.we've had to replace both turning light harnesses. Kia needs to take responsibility and have a recall on the headlight, blinker and brake light wiring. We have to replace brake lights 2-3 times a year.
I took t\he vehicle to a non dealer location to be inspected after having multiple issues with the headlamp assembly being faulty. Upon inspection i was notified by the mechanic on duty that the wiring assembly was actually melting , a manufacturers defect. Because this being a fire hazard he was unable to replace the bulbs for me and said he felt the vehicle was unsafe to drivebecause it would place myself, my family and others on the highway at risk. He proceeded to show me the problem. This problem has resulted in my having to replace the bulbs five times in the past on the drivers side and at least twice on the passenger side.the dealer had to replace the wiring assembly on the passenger side due to the same problem. Have also provided a picture of the repair note of the problem on the opposite side of the vehicle.also providing a clip showing that according to their inspection my lights were in working order when in actuality they were not. Lastly noting several electrical issues remain in addition tohaving to replace the battery as it is being continually drawn from due to these issues.
First, the brake lights kept going out. Finally found a loose wire. Then, the abs, downhill, skid lights all came on at the same time. Found one wheel where it is not reading speed. Next, the gas cover does not open now. There has been one issue after another with this car. I get it serviced, monthly. It is up to date on oil changes, inspections, fluid and i am about to replace all brakes, pads, rotors and tires. I feel like this care, which i have only had for four and a half years, is done.
I started my car and turned my headlights on since it was night time. My headlights would not work. All the electrical components flickered on and off. The next day, we replaced the passenger side low beam light, believing it needed to be replaced. Once the replacement bulb was placed, the connector and wires began to smoke. All the electrical components would not work. We removed the bulb from the connector and all lights worked. I have not been able to replace the passenger side low beam headlight due to the connector melting. This is a fire hazard. I have seen many people complain about this problem, but cannot understand why there is not a recall.
The contact owns a 2013 kia sorento. While driving at an unknown speed, the vehicle decelerated and went into idle mode. The vehicle resumed normal operation once it was turned off and restarted. The dealer cleaned the throttle body and updated the software; however, the failure recurred twice. The manufacturer was notified of the failure. The approximate failure mileage was 11,804.
On two occasions one month a part, while driving my 2013 kia sorento lx3 the engine light went on and the car was unable to shift rpm's and could not accelerate over 15/20 mph.the car went into "limp home" or safety mode when trying to accelerate and merge onto a 40mph and 50 mph highway.the car could not speed up to flow of traffic and was nearly rear ended by rush hour commuter bus with two small children in the back seat in chicago, il.kia service said car "fixed" twice.concerned about repeat problems and potential fatal accidents as result of some malfunction.
Wiring/harness for low beam headlight melted and causes the headlight to flicker or completely shut off causing a dangerousvisibility condition.this condition has happened on the vehicle previously 2014/2015 and was corrected under a warranties repair and is documented in the vehicle history. This occured on both sides of the vehicle at different times
The interior dome light and vanity lights do not work at all. It is not a fuse and not a bulb. The headlights also turn off without warning. I have replaced the bulbs too many times to speak of.
Seat beat light remained on after repair.
The rear taillights keep going out and making the license plate light go out too so it making the rear of the car unviable when driving at night it's a big safety issue can replace the bulbs and then they go out again
I bought a 2013 kia sorento last night saturday 12/19/2015 and the paperwork did not get complete until after 10:30pm. The salesman stated that all components had been checked and that all was good. I live a hour away from the dealership and when i was on 290 heading eastat about 70 mph, when i noticed that my dash and radio panel lights start flickering, my motor felt like it idled down a little but then it was ok, but then it happened again and all the lights in the radio area, steering wheel and speedometer area turned off and it lost a little power but then they all came back on and i made it home, then on 12/20/15 i was driving into town and after about 10 miles at 75 mph my inside lights started flashing again, and then went totally dark. I didn't lose any power this time but i'm starting to feel pretty ripped off. I also noticed today that while driving on hwy that when you come up to a curve to the right, the vehicle jerks to far and i ended up in the other lane. Thank god that no car was there. *dt
A day after i purchased a new kia sorento ex gdi 2013 (9/25/2012), i noticed that it had rough idle at stop.i took my car to dealership to fix the rough idle issue next day, however after 4 days of troubleshooting by mechanic with kia support engineer, they were not able to resolve it.tsb#122 (ecm software upgrade) was alreay applied prior to my purchase.even today, i still have the same issue.my current mileage is 2800 miles.
I purchased my 2013 kia sorento in march 2013...i have always kept up maintenance.i started having issues ( exterior headlights/taillights going out constantly and having to replace, car stalling/stopping in traffic, abs//traction control & downhill assit lights coming on, air conditioner, fuel system).i have read many complaints online under nhtsa, and it appears that i am having many of the same issues as others.my vehicle is nearing 100,000 miles (98,800), and i hope that all these issues i and others have had can be resolved by kia.i have only received two recalls on my vin #- one being the headlamp low beam connector wiring harness dated 4-22-2019.when i took it in to the kia dealership, theyfound no problems??the other one was dated august 14, 2019 regarding airbag clock spring assembly extending warranty coverage to 15 years/unlimited mileage.thanks for checking into my problems.
My 2013 sorrento has stalled 2 times in the last 2 weekson the freeway. When bringing it to the dealer there are no ebngine codes. I see that from 2011 to 2013 there has been a pcm update for this issue sc106. And dealer states my vin is not on the list even tho it falls into the year catagory. I will continue to go to the dealer.this is unsafe when you lose brakes and steering while on the freeway.
2013 kia sorento. Consumer writes in regards to engine failure. *ldthe consumer stated the manufacturer and dealer were both notified but could not offer a solution.
I have submitted multiple complaints with nhtsa on this vehicle, as well as the dealership.0n4/14/2014 i complained that the key won't turn in ignition at intermittent times. Just today (8/17/2021) is the latest time in which pulling into my garage and turning off the vehicle the ignition key would not fully turn off and come out of the ignition. Had to restart the car, put in drive, back up and pull forward, turn steering wheel, place in park and turn vehicle off, then i was finally able to turn ignition and remove key. I've made multiple attempts with the dealership to investigate this problem and the service on jan. 25, 2021 they verbally recommended replacing the ignition at my expense because it's probably a tooth broken off in the ignition tumbler; however, they could duplicate and are not sure if that would fix problem.my concern is that i'll get stranded somewhere and won't be able to get the key removed from the vehicle or get the vehicle started.
The contact owns a 2013 kia sorento. The contact stated that the vehicle failed to start. The vehicle was towed to nissan kia of middletown (4961 ny-17m, new hampton, ny 10958) where it was diagnosed that the starter needed to be replaced. The vehicle was repaired; however, the mechanic noticed that the engine failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of failure. The approximate failure mileage was 100,000.
While driving at highway speed my wife with 7 year old daughter in car had all the dash lights and interior lights illuminate and the car became sluggish and was hard to drive.i advised he via mobile phone to immediately pull over and turn the car off.i told he to wait a minute and try to restart it and see what happens.all dash lights lit up again and the car made a click, click, click sound over and over again.she tried this 5 times and she had the car towed to the dealer.the dealer replaced the alternator for $946.14 on 12/23/2014 at dulles kia in leesburg, va.
Vehicle has been well taken care of and is in excellent shape. Only 52,000 miles when the abs light, traction control, and downhill assist light came on at the same time. Won't go off as many other owners have attested to in forums all over the internet. Came on when the vehicle was moving on the highway and then went off. Came back on the next day several times and now is stuck on.
I bought a 2013 kia sorento last night saturday 12/19/2015 and the paperwork did not get complete until after 10:30pm. The salesman stated that all components had been checked and that all was good. I live a hour away from the dealership and when i was on 290 heading eastat about 70 mph, when i noticed that my dash and radio panel lights start flickering, my motor felt like it idled down a little but then it was ok, but then it happened again and all the lights in the radio area, steering wheel and speedometer area turned off and it lost a little power but then they all came back on and i made it home, then on 12/20/15 i was driving into town and after about 10 miles at 75 mph my inside lights started flashing again, and then went totally dark. I didn't lose any power this time but i'm starting to feel pretty ripped off. I also noticed today that while driving on hwy that when you come up to a curve to the right, the vehicle jerks to far and i ended up in the other lane. Thank god that no car was there. *dt
My car 2013 kia sorento burnt up !!
I was driving down i70 west in missouri i got to mile marker 83.8 and i hear tink think and as i'm pulling over i see my control steering light flashing and all sudden boom and then nothing. Won't start,won't turn over.nothing.i was driving my 2013 kia sorentodown the highway at about 72 miles an hour.
Left rear wheel speed sensor needs to be fixed.apparently many others have same issue but there is no recall on my vin number. Abs warning on, downhill warning and traction control warning light on
We experienced literally everything described on the last letter for the recall on our 2013 kia sorento's ecu, including the vehicle shutting off in the middle of active intersections, highway, and normal driving operation(s). My wife and i own a vehicle (2013 kia sorento), that is the subject of your "voluntary service campaign to update the engine control unit (ecu)". After the ecu unit was replaced we received the attached letter from kia that states he has a warranty on the engine for as long as we own the vehicle. Despite this letter, we've been told by kia usa corporate and lithia kia of anchorage that our vehicle is no longer covered by a warranty due to mileage. I expect someone in a higher level management to explain, asformerly requested. As of december 23, 2019, we had our vehicle towed to lithia kia of anchorage to attempt to have the vehicle diagnosed, and communicate with kia usa. Kia has decided to stop communicating with us and will not share any information with our law firm, per their own guidance. We are hoping this will complete this tedious method of vehicle repair(s). Kia needs to explain to us why it will not honor the warranty as stated in the letter. I am a retired disabled veteran and can be reached at any hour. Per my law firm's instruction(s), we have contacted and filed a claim through the state of alaska attorney general's office as well.
Abs, tracksion control and hill crest lights want turn off...
On 27 march 2019 i parked my 2013 kia sorento at the post office.when i returned, the car would not start.i called aaa who tested the battery and found it ok.the driver suggested it was the starter.i had to car towed to my regular mechanic as that is where i buy tires and figured i would have the tires rotated at the same time.this place tried a starter and that did not solve the problem.the next day they tried two additional starters before determining that my engine had seized.please note that i have 79,112 miles on this vehicle and have maintained it properly.i have all my service records.ultimately i had to have the car towed (at my expense) to the dealership.after not hearing from the dealership for 2 days, i called them.they said they did not know anything.i then called kia customer service and obtained a "case number" which is 13103094.no one at the dealership will tell me anything about the status of my car and when i call customer service i am told that i have to wait a minimum of 4 working days.in the meantime i must travel by uber which is getting quite expensive.i read an article in forbes about a recall in 2017 about this same situation, but apparently in a different engine.i am appalled that this should happen in an engine with so few miles.i do not know what recourse i have.
Vehicle shut down while in motion or making a left turn or a right turn at 25-35 mph... It is unsafe to drive.. I have taken the car to the dealer numerous of time and they still haven't fixed the problem and my wife and kids are the one that are always in there..
I bought my 2013 kia serento in november of 2017. I had it for 33 days and the alternator went out. I called kia in joplin and they told me to bring up there. Once i arrived, and i set for over half the day, they tell me that my kia is not under warranty and it was going to cost me $1000. After having it replaced the radio shuts off and on by it's self and now the flat tire light stays on all the time. The radio turns on and off while driving and turning. Please help me with this. I am told that there is no recalls on my car.
I see no oil leaking from my car, but i have to add 3_quartz of oil every 2,000 miles.now i bought this car from private seller. Now i have researched this problem and think this car is in service oil check because it has an orange dipstick. However i don't know how to verify this
The contact owns a 2013 kia sorento. While driving 60 mph, the vehicle began to stall and multiple warning indicators illuminated. The contact was able to park the vehicle on the side of the road. The vehicle was able to be restarted within fifteen minutes; however, it continued to stall while driving home. The vehicle was unable to be driven. The contact associated the failure with nhtsa campaign number: 17v224000 (engine and engine cooling). The vehicle was towed to an independent mechanic, but was not diagnosed or repaired. The vehicle was towed to kia of manhattan (located at 8223 s port dr, manhattan, ks 66502, (785) 236-7002) where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified. The failure mileage was 72,000.
Car has 45k miles. Total loss due to engine fire. Oil pan failure. Cause and origin report pending
We bought the vehicle new from kia dealer with 8000 mile in march 2013 andwe did all the maintenance as prescribed . V6 3.6l4x4 after 14 months while driving approximately at20 - 25mph, the vehicle suddenly would not accelerate.after turning the vehicle off and restarting the engine the vehicle operated as normal. This happened 2 times in 4 days in same circumstances. The mil came on friday 20 juneand stay on until saturday 21 june.it happened again on sunday 22 june at almost the same speed. We take it at one close shop and they readthe codes p2110; p2106; p0638 which are power train related andthrottle actuator control range /performance. They didnt erase the codes.i dont know the reasonbut on monday 23 june the mil went off again. The car is functioning normal now but i dont know what to do i wonder if the codes are stored in the ecm. This seem to be verry dangerous it can happen anywhere and anytime and i wonder why kia didn't make a recall cause i see a lot a complaints as mine. I will take it to the dealer and keep you informed, i hope they will fix it under waranty.anyway this will be my last kia!!!
The engine began consuming noticeable amounts of oil around 80,000 miles. Confirmed no leaks or defects where present with mechanics & dealership. At 100,00 miles the engine burns off 4-5 quarts in less than 1000 miles. This requires constant monitoring, risk of engine failure, & high cost of maintenance.
I have 112782 miles on this car. I got a check engine light come on and found that had a code p200a.an intake manifold bank #1 problem.after doing research on this it looks like a long ongoing problem with hyundai and kia's.4 cylinder and 6 cylinders engines
Total engine failure 2013 kia sorento.was traveling along highway at 55 mph, vehicle suddenly shuddered and stalled.coasted it to the side of the road and vehicle would not start so had it towed to dealer.was advised today there was major internal engine damage requiring a replacement engine.suv only has 78,000 miles on and is not covered under kia 100,000 mile warranty due to the fact i am second owner and not original owner.
My engine is burning a large amount of oil.i take it in to do regular changes.i have a 2013 kia sorento.it has 136000 miles just recently the oil light started coming on, checked the dip stick and it registers none. Its been taken for regular oil changes but burns up the oil before its time for a chsnge.i don't understand. Also ive seen numerous white sorentos on the road and most of them have the same paint problem on the roof right above windshield.its peeling off and getting worse.also cracking around kia symbol on rear hatch.it started with rust spots then, cracking then paint peeling.the engine problem seems to be a wide spread problems with kia owners and the paint obviously is a defect from the factory.love my sorento but need these issues fixed.
Engine light came on code was show cam shaft sensor needed to be changed after changing the sensor engine light was reset. Same day code popped back on showing same code. After talking to multiple repair shops i am being told to replace the computer and or timing.
I was driving down i70 west in missouri i got to mile marker 83.8 and i hear tink think and as i'm pulling over i see my control steering light flashing and all sudden boom and then nothing. Won't start,won't turn over.nothing.i was driving my 2013 kia sorentodown the highway at about 72 miles an hour.
Car stopped dead in road while being driven on city street.taken to kia deal who refused to even consider manufacturing default. Upon examination determined there was metal shavings in oil which caused engine to seize. To replace enginethey want to charge $6800 from what i have researched this has been a major problem for hyundai engines prompting a recall of over 600,000. Same engine is used in this kia why has there not been recall on kia's with this enine?
The contact owns a 2013 kia sorento. While driving approximately 60 mph, the engine suddenly malfunctioned and the vehicle stalled. After stopping and checking under the hood, the contact noticed smoke coming from the engine. The vehicle was towed to koons kia (9610 reisterstown rd, owings mills, md) where it was diagnosed that the engine was blown and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 101,000.
The contact owns a 2013 kia sorento. While driving at an unknown speed, the vehicle decelerated and went into idle mode. The vehicle resumed normal operation once it was turned off and restarted. The dealer cleaned the throttle body and updated the software; however, the failure recurred twice. The manufacturer was notified of the failure. The approximate failure mileage was 11,804.
Car recalled due to defective manufacturing process leaving metal shavings in engine. Took to dealer oct 2017 as directed. Dealer changed oil and reported no problem. Car was serviced regularly and ran no problem oct 17 until feb 15 2018. No engine warning light activated ever but engine seized while driving in 4 lane traffic during rush hour traffic. Dangerous push car across multiple lanes with good samaritan help. Car towed to dealer. At my expense. No car now for 4 days. Dealer (kia berwyn il.) not returning phone calls. Dealer evidently did not check for metal shavings in system at time of recall. Car seizing and smoking while going 40 mph was a major safety hazard. Dealer service employee did not mention the safety recall in 2017 & fact we complied as instructed. Have been reading blog posts regarding similar problems not being honored by kia and i now know about threatened class action law suit. If kia will not return my calls & replace engine at no cost i will seek legal remedy. Please advise.thank you. [xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).'*pm
My daughter came home from school and informed me about a noise her car was making. We noticed knocking coming from her engine. A mechanic told us it was a bearing.
While driving on congested highway at ~40 mph, the engine suddenly locked up and vehicle abruptly stopped. Diagnostics from dealership validates the engine had a major mechanical failure. Dealership also validates vehicle was highly maintained. Other kia sorento 2013's have been recalled for same problem. However, this vin has not been recalled yet. Please review.
I bought 2 brand new kia's and one being a 2013 sorento in november 2012.yesterday, on the fwy during rush hour i was in the fast lane when my emission light went on and i was losing speed (going up hill).luckily i was able to make it to the shoulder.i turned the car off, sat for a few and started the car.i was able to drive off the fwy and pull over.i was able to use the navigation system to find a local kia dealer that was 2 miles away.it was discovered that they needed to replace my throttle and was told that this shouldn't happen till after the car is over 100k.i'm very grateful that the mechanic stayed to fix my car as it was 4:45p and they leave at 5p and i was still 40 miles from home.this is the only issue i've had with my car other than either my key fob not working properly or the rear trunk door has a malfunction; i'm unable to use the key fob to electronically open the rear door. It has never worked since purchasing the vehicle, i just haven't had the time to drop the car off and be without a vehicle for the day on something that is minor.
Engine is loud i was told to report to the kia dealer if the engine was getting more loud. The vehicle was loud from the time i purchased it and was told to bring it in if it seemed to get more loud. I was also told that it has solid lifters and that is why it is loud. Now it has 99730 miles and some engines are seizing up. I asked if the recall would be in force if i went over 100000 and was told to park it until i received a letter from kia for instructions. Now i have a car that i can't drive and paying payment's on, i'm the original owner. The kia rep said to hurry when i receive the letter so the dealership could get me scheduled buthe said he did not know if it would be covered because of the mileage! he also said if i took it in now that i would have to pay for an inspection. Basically now i'm the proud owner of a kia boat anchor!
I purchased the vehicle in 2017 with 60,000 miles. The truck just hit 100,000 miles not to long ago. While leaving the bank, i accelerated, and while doing so the truck just shut off on me, no warning lights and it did not overheat. I managed to get to the side of the road (thank god because it was a busy road and i had my two kids with me) and tried to start the car again and nothing. I had the car towed to the dealership that i bought it from where they stated the engine was locked. I still owed money on the car, so i had to get a brand new car with my negative equity and am now stuck with extremely high payment. After the incident i researched about the kia sorento s and see that many people have this same problem. I had routine oil changes, but because they weren't at the dealership they stated there was nothing they could do. Something has to be done about this. Me and my children could have been involved in a very serious accident by the truck just shutting down. I would like to open a small claims case, as i was put in a bad predicament.
The contact owns a 2013 kia sorento.while driving 30 mph there was an abnormal knocking noise detected and vehicle loss motive power and stalled. The contact shifted the vehicle into neutral. There were no warning lights illuminated, the vehicle was towed to rick case kia located at (3190 satellite blvd, duluth, ga 30096, (678) 321-1590 where it was diagnosed that cylinder three failed. The vehicle was not repaired. The warranty company was informed of the failure. The manufacturer was not notified of the failure. The failure mileage was 108,000.
Engine failed at 82,000.00 miles.this is the 2.4l i-4 mpi engine that is not included in the recall.vehicle is at dealer awaiting replacement engine.technician states that the failed engine part is identical to the gdi that which was recalled.it has been a month and dealer cannot give timetable on the repair.just that the engine is on order.come on kia get your act together on this.before this incident this was the best vehicle i have ever owned.
The contact owns a 2013 kia sorento. The contact stated that the check engine warning light was illuminated. The contact took the vehicle to an independent mechanic however, the cause of the failure was not determined. The contact stated that on one occasion while driving 55 mph, she heard an abnormal sound prior to the vehicle stalling. The contact stated that several unknown warning lights were illuminated. The vehicle was parked on the side of the road. The contact then towed the vehicle to an independent mechanic to be diagnosed. The contact was informed that the engine needed to be replaced. The vehicle was not diagnosed nor repaired. A dealer was not contacted. The vin was associated with nhtsa campaign number: 17v224000 (engine and engine cooling). The manufacturer was informed of the failure. The failure mileage was unknown.
The contact owns a 2013 kia sorento. The contact stated that while traveling at various speeds, the vehicle suddenly stalled. The contact also mentioned that the vehicle failed to respond to acceleration attempts. The vehicle was taken to the dealer where the failures could not be replicated. The vehicle was not repaired. The manufacturer was not contacted about the failures. The failure mileage was 5,880.
The car has cut while i was driving on a city street, it has cut off while sitting at a traffic light ; it also drags like its pulling a heavy load. As i was driving on the highway the kia decides to almost cut off, but has a dragging affect to it and the picture of the tires turning comes up; so then i have to pull off the road, cut off the ignition, re-crank the vehicle and the sluggishness or pulling of the vehicle changes to a normal mode.
The contact owns a 2013 kia sorento. The contact received notification of nhtsa campaign number: 17v224000 (engine and engine cooling); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (pitre kia of las cruces (955 s valley dr, las cruces, nm 88005, (575) 524-7721) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure.
2/26/21 engine failure cylinder 4 loss of compression possibly due to debri in the engine during assembly. P0304 code misfire in cylinder 4. I have called other kia dealerships to ask if anyone else had this same issue and they told me yes. Johnstown pa, team kia where i was towed to informed me of the same issue involving cylinder 4. I was driving to pittsburgh, pa on the pa tp absolutely loss power climbing the mountain. I was going approx 70 mph in the left lane with cars and tractor trailers behind me. Luckily i was able to get to the right side to pull over and check out the codes. I always carry a engine code reader in my car. I had researched the multiple issues with the 2.4 liter engine associated with debri in the engine. I feel this failure has something to do with that. I have done my maintenance on my vehicle since i drove it off the lot in 8/2012. I have all repair and recall records associated with my vehicle, i have done all the recalls associated with my suv. I have all receipts for oil changes, transmission & front and rear differential changes. I have used bg-44 products to keep my engine valves clean and clear of any deposits. I have used super unleaded to clean the fuel system, at every oil change i pull the throttle body off and clean it thoroughly. There is no way that everything i have done could have caused this failure with cylinder 4. I do believe there is a breakdown in workmanship with this engine. I am having my mechanic tear it apart and check to see if the cylinder wall is scored from debri at the time of assembly and push this back on kia for reimbursement of the engine. I will update this safety complaint as i find out from my mechanic.
We purchased the 2013 kia sorento awd 2/2013 w/300 miles on it. At the end of april, we went to death valley (round trip was approx 350 miles.). When we returned to town, we stopped at the grocery store to pick up supper supplies. After shutting the vehicle off, being in the store for approx. 30 minutes, & then came back out, when we turned the vehicle on, it sounded as though it was only hitting on half the cylinders. We immediately cut the vehicle off, waited a couple of minutes, and then turned it back on. It seemed fine. We figured it was probably a fluke. Right after this happened though, i notice a huge decrease in my fuel mileage. Before this happened, i was getting 18/19 mpg/city and 24-34 mpg/hwy (depending on how far i went, out to death valley w/no stops, we got 34). Now i was lucky to get 13/14 mpg/city and 16-18 mpg/hwy. We took it to the kia garage, but there wasn't much they could do because it wasn't throwing any codes. We suffered with paying more for gas for 6 months until we went for an oil change in oct and the dealership told us there was an "ecm" update. After they shared with us that it could potentially help w/the fuel mileage, i was ecstatic! it went right back up to where it had been previously! then, the thing with the ignition happened again! only worse this time, just a few days ago! my fuel mileage went back down to what i shared above. We took it back to the dealership and after them trying all day to replicate what happened (which took months for it to happen w/us), they finally did the update, again. My fuel mileage is back up to where it should be. I want to be happy, but i am concerned this will happen yet again. There have been to other noticeable issues that i have shared in other sections. One about vibration while in neutral/park & one about the vehicle not starting after pressing the ignition button.
I wasgoing down the highway at 55 mph and it just cuts off, the engine stops. It has down this several times on the highway just cuts off. Wont go, and engine light comes on. I pull off the road and let it sit for awhile and then start the car and it does fine for awhile . Until the next time it does it again, i have had it to the kia dealer three times . The first time i had it towed there, it is still under warranty. They cant seem to figure it out. I have received a letter from kia telling me that other kia owners are having this problem and i should take it in to have it checked. I have done so but still not fixed. I got rear ended because the engine just stopped, this is very dangerous problem!!!
All the oil leaked out and the engine froze.i was stuck on a major highway.there was a recall for this.i went to the dealer and they offered free oil change this was when recall notice came out but they never fixed the problem
Driving to work this morning and my 2013 kia sorento stalled. Pulled to the side of the road and was able to restart the vehicle. Engine began a clanking noise. Had vehicle towed to my mechanic and they haven't reported back yet. Recall notice was never sent to me. Nhtsa recall number: 7v224 recall date: march 31, 2017manufacturer recall number: sc147
The contact owns a 2013 kia sorento. While driving 70 mph, the vehicle made a knocking noise. The contact pulled over, turned off, and restarted the vehicle. After restarting the vehicle, the check engine indicator illuminated and the vehicle would not accelerate past 40 mph. The manufacturer was notified of the failure and diagnosed that there was metal shavings in the engine. The vehicle was not repaired. The failure mileage was 68,000.
4 cyl rough idle at stop light and excessive vibration.notice when drove new car off lot.assumed it was normal.had to make a long trip.after returning from trip had car service.i was told upon it was a computer problem and would be fixed --no definite time. Service rep was cornered and said could be 30-60 days.after many attempts to call dealer and write an extensive note--seemed to get stonewalled byg being told--working on it and will let you know.finally on aug 16 took car in and had a "computer adjustment for rough idle".much better, but only a few miles since recall notice and fix.i have not yet received an official recall notice-- i feel that kia corporate intentionally did not divulge this problem to automobile safety officials for the purpose of continuing to sell the 4 cylinder sorentos-poor decision.
I have a 2013 kia sorento that completely stopped working as i was driving down a busy highway. It was towed to a dealership who after two days of waiting stated my engine was locked up and it was cost $8500. I knew about this engine recall for kia and i then contacted kia customer service to see if there was anything they could do to help me. I got a case number and after two and a half weeks of waiting and being told someone would call me back in 2-3 days every time i called they relayed the news that there was no way they could assist me. The reasons being that my vin number was not associated with the recall and my warranty had just ended in january, this happened in august. After politely telling this kia employee that even though it sounds like the same issue from the recall there is no way you can assist? she firmly said no, it is very vin specific. I have $71,000 miles on my car and get oil changes regularly. There is no reason my engine should have locked up. I almost had this car paid off and now i am stuck with no answers and no assistance. I am very unhappy.
The contact owns a 2013 kia sorento. The contact stated that while driving at 40 mph, the vehicle stalled without warning. The contact was unable to restart the vehicle. The vehicle was towed to the dealer to be diagnosed. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 101,000.
2013 kia sorento. Consumer writes in regards to engine failure while driving. *ldthe consumer stated the manufacturer should be responsible for having the engine replaced. The engine in the vehicle was no longer in production. Updated 10/02/2017
At 60,800 mile my kia sorentos engine blew.i took it to the service department believing it would be under warranty only to find out they voided my warranty stating i had excessive sludge in the engine.for more than a month prior to that incident we also had a airbag light illuminate and stay on.at the time of engine failure we thought that we could fix that issue as well only to find that my electrical warranty went out at 60,000 miles.i have been researching these items online only to find that there is multiple complaints of both engine failure and the airbag light illuminating which is said to be a control module.with the amount of complaints out there why is there no recall.
When driving on the freeway my vehicle started making a clicking noise and seized up myself and my two children where on the freeway driving about 55mph when this happened, thankfully i was close by a offramp to pull off of the freeway to the side of the road. There was no prior warning no lights that came on, i had the car towed home and the battery replaced but when car was turned on it made a loud knocking noise, vehicle was towed to the mechanic who can not get a reading or diagnostic reading from the car to see what or why it seized up, thank god we were able to exit the freeway without getting hit this was a terrifying experience and i cannot believe it did this, i've kept up the maintenance and my car was in great shape, i contacted kia for recalls i find it ironic that numerous customs with a 2013 kia sorento and the same issues yet we are not ousted for the recall under our vin. This could of resulted in a detrimental loss and now i am being told the engine was not supposed to do that and that this should of been part of the recall, i will continue to reach out and try to get help now that i'm being told it is safest to replace the engine, at this point i am extremely uncomfortable even operating a kia vehicle given all the research i've done and how many issues they have and continue to have with the engine, this will be my biggest regret purchasing this vehicle especially because kia is very aware of the issues yet it doesn't seem like they care, as many reports as i have seen with this identical issue all 2013 sorentos should of been replaced due to the accidents that the engine can cause,a car should never shut off on you when your driving.
The contact owns a 2013 kia sorento. The contact stated that while driving at an unknown speed, there was a burning odor coming from the cabin of the vehicle. The vehicle was taken to the local dealer fenly kia (5325 west sahara ave las vegas, nv 89146) who was unable to duplicated the failure. Approximately 3 weeks later after restarting the vehicle, a whining noise was present and smoke came from under the hood. The vehicle was towed back to the dealer who diagnosed that the engine was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 115,500.
The contact owns a 2013 kia sorento. While driving approximately 60 mph, the vehicle lost acceleration. The contact maneuver to the side of the road and waited approximately ten minutes. The vehicle was turned off and the contact waited approximately thirty more minutes. The vehicle restarted normally, but could not exceed 40 mph. The contact drove the vehicle to the dealer where it was diagnosed that the throttle actuator control failed and needed replacement. The vehicle was repaired. The approximate failure mileage was 42,800.
I have taken my 2013 kia sorento to my local dealership after the latest engine recall. They replaced the dipstick,.no explanation why but the level lines are different. Recently took it back to the dealership for a grinding, vibration noise in the front end, no issue reported. The past 2 oil changes which i do every 3k.miles there has been no oil. Yesterday, i was driving, still had about 1k miles left before the 3k mile oil change and my oil light started flashing. Immediately took it to my mechanic who again said there was no oil. My car is not leaking oil anywhere.
My engine light came on (had that ck..repalced the gas cap) then my car begin to make a strange noise. I had it checked out at a ntb and the techician suggested that i take my vechile to the dealership (they were limited to helping). I had an appt at kia of easton columbus ohio on 11/12 or 11/13. I recall my car begining to shake while drivingni was on a main busy street leaving walmart on a scale from 1 to 5 the shaking was a 2..it became a little worse...i called my da and said my car is acting really strange i think we should take it now so we did..my car was shaking even worse its at a 5 now and then smokoing some i was on a main busy street as my da followed me to drop my car off. The dealerrship was closed. My mom called the next day and said there is a recall on 2013 kia sedrento engines however the only info i know is that the enegine was knockin and internal damage.
Bought the vehicle new, have had no issues until about a month ago. It started burning oil at an excessive rate. Took it to dealer and were told that we had not maintained properly and that repair/replacement of engine would not be under warranty. Car has 71000 miles, owners manual says to change oil every 7500 miles or 12 months, we have records for 8 oil changes, kia says we need to show 14, that would be an oil change every 5000 miles which is not what manual says. We have been told that there was a recall for the same engine in another kia vehicle, but not for this one. Many complaints for oil related issues on this car for 2011-2014. We have also contacted the kia consumer affairs center. We are still driving vehicle, but check oil before we go anywhere. Dealer wants us to pay $350-$400 to completely tear down engine to take pictures to see if kia will cover under warranty.
While driving to tucson from mesa on interstate 10, my engine started making knocking noises and lost power , thereby stalling by the roadside. It has 89,000 miles on and has been meticulously maintained with regular oil changes. Itowed it to my mechanic who said the vehicle had suffered a catastrophic engine failure with metal shavings from the failed bearing all visible on opening the valve cover. He suggested i contact kia to see if this engine was part of the recall sc 0147 which is a recall due to this kind of failure from a manufacturing defect. After investigating, kia denied my request stating this particular engine was not under recall and therefore could not have suffered this same defect. They refused to tell me when and wherethe engine was manufacturedwas manufactured, in my attempt to link the engine with those under recall, just stating it was not part of the recall. I therefore have to meet the cost of replacing a whole engine that my mechanicbelieves sufferedthe same manufacturingfailures as the the ones recalled. This is not fair.
I have always kept up on my regular maintenance and just had a fresh oil change 500miles ago. Then all of a sudden during regular driving at 50mph the engine starts knocking and losing power. Told it is going to need a new engine and kia isn't including these sorentos in the engine recall because they were made at a different t location, but obviously there is manufacturing errors since so many people are experiencing the same things. Don't buy kia
Per the mechanic, metal chips in the oil, radiator over heated and cracked the engine this sounds exactly what was recalled for the 2.5 engine..while driving car started overheating
On july 12 i was driving down a very busy interstate in another state when my engine started knocking once i got off exit. The car was shaking very badly. It made me very afraid that i was gonna cause an accident. Once i got off exit i attempted to pull over to a parking lot but the car completely cut off in the middle of traffic and would not crank. Car was towed to shop and was told that engine had seized. I have done every recall sent to me and have kept this car well maintained since it is my only means of transportation.i have read numerous complaints dealing with the same thing. My vehicle only had 163,000 miles on it. I think this needs to be investigated.
The contact owns a 2013 kia sorento. While driving at 60 mph, the engine stalled and the check engine light illuminated. The vehicle rapidly slowed down and the contact merged to the shoulder of the road in order to avoid an accident. The vehicle was towed to the contact's residence. Vehicle was towed to the dealer (bob moore kia located:7340 nw expy, oklahoma city, ok 73132). The technician diagnosed the failure as the engine. The manufacturer was contacted at 1-800-333-4542. The contact stated the manufacturer offered no further assistances. The failure mileage was 106,000.
In jan. 2018 while driving on main road there was a noise coming from the engie.. Oil had just been changed in dec. Shortly after hearing noise the battery light illuminated and the car cut off on me in traffic. Was able to get the cr to restart to lill over out of the middle of the road. When i opened the hood there was smoke coming from the oil dipstick area. I had the vehicle towed to my home where i then contacted kia and had them tow it to the nearest dealership. I was told by kia that there was a recall on the 2013 sorento gdi engines. Kia suspects a blown engine at only 86,896 miles but my vin was not included in the recall because it's the 2.4l dohc engine... The vehicle is currently stil not running... I purchased this vehilce in march of 2017.
The engine stalled while driving on the freeway.check engine light came on after the car lost power. We had to pull onto the shoulder of the road and the car was towed to the dealership. No warning lights of any kind came on prior to the engine stalling. Kia claims the oil was low but no check oil light ever came on.the scheduled maintenance plan was followed precisely and is up to date. Kia has a faulty engine oil pressure warning light, causing engines to stall while driving.
Driving vehicle on highway, suddenly lost power, would not accelerate. Stopped in breakdown lane, shut vehicle off and restarted. Vehicle ran ok but check engine light was on. Due to vacation took vehicle to dealer on 10/8. Service manager said there was a recall for ecm and based on code from vehicle that was probably the problem. When i asked why i was not notified he said because it was not a safety issue?????to me loss of power on the highway is a safety issue. Now, 10/16 my wife confronted the same problem and on the highway which she said caused a real safety problem, she was in the middle lane and cars were bearing down on her until she could finally move over into the breakdown lane. Again, she was able to restart the vehicle and very anxiously able to get off the highway. After stopping and restarting two more times she was able to make it home with the check engine light on again. Upon seeing other similar complaints on the web, i am going back to the kia dealer to try and get this fixed, however, i think that the nhtsa needs to force kia to do a recall to fix the problem before someone gets seriously hurt on the highway, the service manager at the dealer is at a loss as to what may be causing this condition but it is obviously a problem others have encounted.
The contact owns a 2013 kia sorento. The contact stated that while decelerating to a stop, the vehicle suddenly stalled. The contact restarted the engine and the vehicle operated normally. The failure was recurring. The vehicle was taken to the dealer but the defect could not be duplicated. No repairs were performed. The manufacturer was notified of the failure. The failure mileage was 7,903.
Bearing wore out and caused my block to break
The contact owns a 2013 kia sorento. The contact stated that the interior lights failed to turn off. The vehicle was taken to the dealer where the technician stated that the vehicle was operating as designed. The failure recurred and the dealer diagnosed that the software needed to be updated. Additionally, the vehicle failed to start without warning. The vehicle was taken to the dealer. The battery was replaced however, the failure recurred. The manufacturer was notified of the failure. The failure mileage was 12,000.
On december 21, 2018 i called to make a appointment to have my suv recall taken care of. They set me up with a appointment january 3, 2019 at 9:00am. Well i make it to my appointment on time and hand the keys over to the service department, they tell me it should take about 45mins to a hour. 2 hours later my suv is done and they said it is fine and that they changed my oil. I appreciate the oil change but i just had it change not even a 1,000miles ago. Any ways, i get in my suv and drive home, it's driving and running normal, just like it was before i brought it in, normal. Takata recall on january 4, 2019 at 8:20pm i'm driving back home from shopping at to wal-mart, when my suv shuts off completely, my lights were still on, all the lights on the dash came on, i put my flashers on and coast to the side of the road. I put it in park, turn the suv off, then i try to start it, would not start, so i turn it off and try again, it struggled to start but it started up. I put it in drive and countie heading home. I get 1mile and it does it again. So i did just like did the first time and same results. Finally i made it home. The next day i go to call the dealership, but i'm told the service department is closed on weekends. Well i've been remodeling my home myself and i forget to call kia, my car wasn't acting weird so i kind of forgot about it. Takata recall until january 11, 2019 7:36pm i drive to go drop my child off to his mother and i hear a taping noise under my hood, but it only made it that one time so i paid no mind to it. Takata recall january 21,2019 7:21pm i'm driving on my way home on a back road that is a short cut from where i was coming from. An i hear this little grinding noise, and then the taping noise i heard before but it was louder and it didn't stop. My check engine started flashing so i pull over and call for help. My other half said its a rod bearing.
I have a 2013 kia sorento. While driving down a city road the car only moving 45 mph every light on the dash started to blink, steering wheel began to become difficult to turn and car eventually stalled on side of road. Car had to be towed to home and then towed to kia dealer of stonecrest in lithonia,ga. The car was given a diagnostic that for it to run the alternator needed to be replaced. Alternator was replaced at a cost of 1,056.00. Drove vehicle home and drove onto highway later that evening where i heard knocking noises, sensor lights flashed. The car began to smoke and steering wheel locked. I was alone on busy highway at night in between exits and my husband and thetow truck struggled with pinpointing my location. This was very scary with cars driving at 70+ mph past me and my hazard lights were losing power.had to have car towed once again. Kia now says the engine needs replaced and asking for 6,000. Kia has history of engine recalls but claim my vin is not included in recall so they will not replace. Vehicle only has 100,000 miles and has had consistent oil changes. Now i'm stuck with a pricey repair on a vehicle that is not paid off. This situation is dangerous and appears to be a common trend with kia vehicles.
The contact owned a 2013 kia sorento. The contact stated that while at a stop light, flames were suddenly present coming from the engine compartment of the vehicle. The fire department was called to the scene and extinguished the flames and filed a fire report. During the incident the vehicle was destroyed. The cause of the fire was not determined. The manufacturer and local dealer jim shorkey kia located at 1050 pittsburgh rd, union town, pa 15401 were notified of the failure. The contact indicated that the engine was previously replaced under the nhtsa campaign number: 17v224000(engine and engine cooling). The failure mileage was 150,000. Invalid vin.
Driving on interstateabout 70 heard a loud knock in the motor immediately lost power talk to the mechanic he said bearings were worn out and it threw a rod 114,000 miles on car own car since it was brand new cat maintenance on it change the oil every 3000 miles kia says it's not in the recall number sc147but it says all 2013 kia sorrento's
My 2013 kia sorento engine shut off while driving about 20 mph. I was able to pull over to the side safely. I was able to start the car and drive off.my husband drove the car about a week ago to pick me up from work and the engine shut off again. He was on the freeway but he was only driving about 30 mph in traffic. He pulled over shut the car off. He turned the car back on put it in gear, but the car would not go. Yesterday and today it happen twice.
This car has at least 8 recalls on it now, not including past recalls. This vehicle has stopped on me without any warnings in the middle of the street while traveling with my family. The reason ot stopped was due to a malfuctioned engine that was on recall. My turning signals lights go out without warning , this has happened while on the highway. This is also due to light wiring thats on recall. Kia had me take my car to a dealership to get the malfunctioning engine fixed. The car is still doing the same thing and has list it speed while i was on the highway. I feel like it will cut off on me at any giving time. I just got another recall leter that states that there is an issue with the replacement part they put on my engine. I am a working mom with kids and depend onmy transportation to live. I am scared thattbis vehicle will stop on me and my kids on the highway or street.
In the past year my vehicle has lost complete power while driving twice.i was able to get the car off to the side of the road and restart it.but scares me to think this could happen while driving down the highway.it's not easy when you have no power to steer the vehicle off to the side. Both times i was going approximately 40 mph.
The contact owns a 2013 kia sorento. While driving 30 mph, the vehicle stalled in the middle of traffic and would not restart. The vehicle was towed to russ darrow mazda (3520 108th street, greenfield, wi 53228, (888) 698-9960), but was not diagnosed due to the diagnostic fee. The dealer stated that the engine needed to be taken apart to locate the failure. The manufacturer was made aware of the failure and did not assist. The failure mileage was 152,000. The vin was unknown.
Stopped for a red light in a residential neighborhood.when traffic light turned green realized the car had stalled out.was in " drive " and was not low on gas.put flashers on and shut off car.was able to restart car and drove home.called kia in smithtown where car was purchased and was told if i brought in car and it didn't stall while in their care the techs wouldn't be able to tell me why it happened.
The contact owns a 2013 kia sorento. When the vehicle was started, black smoke appeared under the hood and the muffler that emitted through the vents inside the vehicle. The contact turned the engine off and called an unknown local kia dealer located in salem, or where it was diagnosed that the engine failed and needed to be replaced. The vehicle was not repaired due to the repair fees. The manufacturer was notified of the failure and informed the contact that she did not change the oil when needed; therefore, they would not make any repairs. The approximate failure mileage was 70,000. The vin was not available.
I was traveling down a route 30 in greensburg, pa at approximately 45 mph.there was a slight clicking noise and then silence.no noise. The engine light came on. The gas pedal would not work.the power steering would not work.i was able to coast into the mall parking lot.i had my vehicle towed to allwine curry auto sevice, a local garage, for evaluation.i was told that the engine was shot and that a used one could be installed for $3500.we purchased our vehicle used from smail kia in may 2017.we have our oil changed every 6000 miles.we have not had a oil light come on or any warning that there is a problem.
I was driving in traffic and all of a sudden, the car dies. The lights on the dashboard illuminate. I had to put the car in park, then tried starting the car again. After 2 times, the car turned back on fine. I brought the car to the dealer and there couldn't replicate the problem and didn't find any computer codes stored. This is quite a safety hazard and now i don't feel safe driving the car, especially with my kids in the car.
The vehicle was traveling at about 45-50 mph on a major roadway when suddenly it made a noise and lost power.couldn't immediately pull off the road and was only able to travel at 15-20 mph, with emergency flashers on, until a safe pull off could be identified.
Every time i get an oil change there's no oil in my car there is also no leak at all i've always got my oil change early or on time
Was driving around 70 mph on the highway and the engine locked up, thankfully was able to pull over on the side of the road. Smoke came from the hood. Had aaa tow my car to local mechanic zeilkes, was advised engine was blown. Bearing went bad. Clearly all the signs from recalled motors, but mine was not on list.kept regular oil changes but was told out of luck. Still paying on my suv to date (2020). And not fixed.with 4 kids. Had to purchase a cheap little vehicle to get around,which we hope will last till i'm paid off. Just thankful my kids were not in the car and it wasn't busy! but come on kia you clearly have an issue!
The contact owns a 2013 kia sorento. The contact stated while driving 30 mph, the engine seized. There was an abnormal knocking noise detected. There were no warning lights illuminated. The vehicle was taken to an independent mechanic where the contact was informed that the engine bearings failed and the engine needed to be replaced. The vehicle was towed to the contact's residence. The contact called all star kia of san bernardino (735 show case drive north, san bernardino, ca 92408, (888) 480-0418) however, the vehicle was not diagnosed nor repaired. The contact stated that the failure was like that of nhtsa campaign number: 17v224000 (engine and engine cooling). The manufacturer was contacted however, no further assistance was provided. The failure mileage was 121,000.
I purchased my kia new in 2012. Performed regular maintenance. It shut down while driving and smoke poured from the engine. The dealer said the block was cracked in two places and there was catastrophic engine failure.it has just over 100,000 miles. I have a van that has 270,000 miles and never had a problem with the engine.they told me there was metal shavings in the oil. When i found a garage to replace it for $1,000 less, that mechanic told me he just replaced an engine in a 2013 kia sorento that only had 30k miles on it. Kia denied their warranty. I believe kia is a complete rip off. I hope i can get this traded in before this used engine does the same thing. I will never ever buy another kia.
The contact owns a 2013 kia sorento. While driving 20 mph, the vehicle made an abnormal noise. The vehicle was towed to a dealer where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 87,500. The vin was unavailable. Updated 01/10/2017*ctconsumer stated dealership replaced the parts 6/7/18
It started making a knocking and loud tapping noise when i was driving down a city streed. It kept getting louder and worse when i tried to accelerate.
Excessive oil consumption problem (scan 0001.pdf) noted below. Diagnostic compression test (scan 0002.pdf) by kia dealer noted below.
Driving down the road and all of a sudden our kia started making a knocking sound in the engine. We slowed down and started to pull over when we hear pieces of our car breaking off and saw a huge cloud of white smoke. When we pulled over and got out of the car, the whole underneath of the engine was on fire. The engine was seizing and caused the bearing to punch a hole into the engine. The parts we hear flying off were actually pieces of the engine exterior, which caused sparks and ignited the fire when the engine oil started pouring out. This happened without warning and we have kept up on maintenance. Less than 100k miles. Vin is not part of engine recall, however it is clear upon little research that kia knows about this problem, they don't care, and they are doing little to fix it. It's obviously a huge safety issue, these are people's lives we're putting at stake and these cars need off the road. They are not safe. Please help the public do something about this.
The contact owns a 2013 kia sorento. The contact stated while driving the vehicle at various speeds, the vehicle loss motive power without warning. The contact coasted the vehicle to the side of the roadway and would be able to restart the vehicle a few minutes after failure. The dealer was notified of the failure and the contact was informed that the vin was not under recall. The manufacturer was also notified of the failure and the contact was referred to a local dealer for further assistance. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 107,000.
2/11/20: driving north on i-55 when the car suddenly started hesitating as if it wasn't getting fuel, i pulled over & heard a crack noise, car stalls, smoke coming from inside the hood, engine, oil, battery & trans dash lights lit up after the noise & smoke, but oil gauge never ever got hot (even before this) i opened hood & saw liquid had exploded under the hood. I tried to start the car & it wouldn't. The next day, had it towed to a shop, the mechanic said: 'engine is blown & no clue why, there's a hole in the engine block & nothing you could've done to prevent it, it definitely seems like a mechanical defect & it was just a matter of time before it blew.' so imagine my confusion when my 2013 vehicle's engine (maintained perfectly as i had free oil changes through kia so i got them done regularly & it's all in their system) randomly blows & mechanic has no idea why. I researched & 0 open recalls, kia headquarters said it's my responsibility as my vin not included on recall detailing my exact complaint because it didn't have a gfi engine. This is obviously a mechanical defect and kia should be held accountable and responsible for replacing the defective engine on my car!! i'm now without income due to the coronavirus pandemic happening, so i can't afford the car pmt that i'm responsible for a vehicle i just purchased 12/2018!! this is horrifying that kia refuses to replace my engine. I'm a single mom with 2 kids (8 & 9) trying to survive & they refused to even give a loaner while i try to raise the money to pay for a used engine to be put in. This has put me in a horrible financial situation as i rented a car for a month before the lockdown & could have used the $ towards repairs but i had to work so i had no choice, but now can't afford anything so i'm just stuck with no help at all for something that is not my fault. Kia is responsible & i'm out of options & help.*dt
The contact owns a 2013 kia sorento. While driving 5 mph, the vehicle stalled and the check engine, air bag, and battery warning indicators illuminated. The contact powered off the engine and restarted the vehicle while in traffic and was able to drive normally. The failure recurred twice. The vehicle was taken to benson kia of spartanburg (located at 1100 n pine st, spartanburg, sc 29303, (864) 585-3611), but was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 100,000. The vin was not available.
The contact owns a 2013 kia sorento. While operating the vehicle, a knocking noise was present coming from the engine compartment and the vehicle hesitated to accelerate. The failure was not diagnosed or repaired. The local dealer was not notified. The manufacturer was notified, but no assistance was offered. The failure mileage was 95,000.
I purchased the kia sorento new june 2013. I had my first oil change at the dealer at about 5700 miles on or about november 2013. The dealer told us that kia had the best warranty and only suggested oil changes at 7500-10,000 mile intervals. I purchased the oil and my father changed the oil 2 more times once in july 2014 and again september 2015. This vehicle was purchased for my wife who gave birth to our son three days after purchasing the vehicle. It was not driven often because she did not return to work until october 2013. As a teacher she only worked until may 2014 and did not return to work until september 2015. She worked less than 10 miles from home therefore our mileage was low. Around december 9, 2015 my wife said the car was 'acting funny'. I told her to come home and i would have my dad look at it. When she came home the car appeared fine no lights, no warnings, no sounds that wasn't normal. The next day we were driving and the car it just stopped on the side of the road. Again no warning lights, or engine light no low oil light... Nothing. We had it towed to the dealership. The dealer took several days to tell us that the engine was blown because we didn't change the oil enough. We were not due for another oil change for 5000 miles. After a month of waiting kia told me they were not fixing under warranty. I have spoke to many people, dealerships, junk yards, mechanics... All say after only 30000 on the car no way it should have that much engine sludge to blow the engine even if it was never changed. This appears to be a major issue with kia and hyundai. Fact: kia has had a previous class action lawsuit for the 2004-2009 kia sorento due to engine issues.fact: toyota had previous class action lawsuit for their engine sludge issues. (lost the case and is repairing the engines)fact: hyundai sonata has known issues - kia and hyundai same company!!!!
Our kia sorento had 46963 miles.we are the second owners and have put 34k miles on it and have had the oil changed at approximatelyevery 5k miles. The kia sorento stopped running while it was being driven at 55 mph on a two-lane road.i was being followed by a dually pick up towing a large boat. The car lost power and the "check engine" light came on.i had just enough time to turn on my emergency flashers and find a safe place to pull off the road.we had it towed to a repair shop in kingsland, tx,they cut the serpentine belt, couldn't get the engine to turn, told us that the oil pump had failed and the engine seized. We then had it towed to the dealer in austin, where they had a technician look at it and confirmed that the engine was blown. They said that the only way to know if there were metal shavings would be to pull the oil pan ($195) and that would only confirm that shavings were in the oil. To actually know what had caused engine failure they would have to pull the main and rod bearings ($400). They said that even if we did find that the engine failure was due to metal shavings that it would not be considered as part of recall sc147 because it wasn't manufactured at a "certain plant" in a "certain month".he was unable to tell me what plant and month. We have now found, through decoding our vin, that this car was built in georgia and has the theta ii engine. They did offer to put in an engine from a wrecked kia with 100k miles on it at a cost of $6700-$6800.the kbb value is $9800. We were told that the basic warranty had ended on april 24, 2017 and that the 5yr/60k warranty was not transferable to the second owner. We then found this: https://www.nhtsa.gov/vehicle/2013/kia/sorento/suv/fwd#manufacturercommunications showing that they had modified the warranty.no one at the kia customer service center or at the dealership told us this.
2013 kia sorento.consumer writes in regards to vehicle engine failure due to sludge build-up.consumer sent additional correspondence.
103,000 miles on my 2013 kia.i'm driving at about 40 mph on the interstate during rush hour traffic.the car dies.after having it towed and inspected, the diagnosis is, "seized engine".after dropping the oil pan, pieces of bearings and metal shavings are everywhere.this sounds to me exactly what kia has recalled thousands of cars for.why isn't my kia under recall?for such a new car to have an engine seizure from worn out bearings seems like a faulty build.
The contact owns a 2013 kia sorento. While driving from new jersey to florida, the contact noticed that the oil level was low. The contact stopped to add oil to the vehicle. Once the contact arrived in florida, the failure recurred. The vehicle was taken to an unknown kia dealer in florida, but was not diagnosed or repaired. The vehicle remained at the dealer with possible oil and engine failures. The contact stated that the vehicle was included in nhtsa campaign number: 17v224000 (engine and engine cooling), but she was not informed of it when the vehicle was purchased in july of 2017. The manufacturer was not notified of the failure. The failure mileage was 78,900.
Suddenly developed a cyclic knocking in the engine especially at start up and initial acceleration. Was driving the vehicle on the interstate when engine seized and car shut down.
The contact owns a 2013 kia sorento. The contact stated that while driving 55 mph, the vehicle stalled. The oil warning light was illuminated. The contact received notification of nhtsa campaign number: 20v750000 (engine). The vehicle was towed to bald hill kia (1021 bald hill rd, warwick, ri 02886, (844)707-1516) and the contact was informed that the vehicle was over the repair mileage. The vehicle was not diagnosed nor repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 153,000.*dt
I am the secondary owner of a 2013 kia sorento, with 45,000 miles and the 2.4 l theta 11 mpi engine. After working on march 2nd 2018, i started the car to go home and heard a very loud clanking noise. It was so bad i called to have it towed home because it was way to late to have towed to a dealer. Here comes the bad news. Kiamechanics came back to tell me i had thrown a rod and the engine was ruined. What? at 45,000 miles? how is that possible?well at least i have a warranty right. Oh no. Turns out i am 14 days past the 5 year warranty. Because i am not the primary ownerthe $6185 bill to fix it would have to come from my pocket. I called kia corporate pleaded my case and got a case # to see if they could do anything about my situation. After 2 weeks in limbo and over $400 in rental bills. Kia came back with nope, to bad not under our warranty and the recalls for the same problem on the sorento engines don't cover your car because it was made in the georgia plant and not the iowa plant. So kia will only take part blame for these same engine problems. And every one who has a blown engine not made in iowa is out of luck with a huge repair bill. Well there is a class action lawsuit for the kia's with the gdi engines. Any one thinking we should do something about the cars they are trying to sweep under the rug. Email me. I need a new hobby. Still in limbo with no car.[xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Driving down the road in downtown reading and the engine seized.towed the vehicle to a local garage and determined the engine seized. Towed to a kia dealership and they are only willing to discount 1000 for a new engine replacement.this is the 2nd kia we have had an engine seize up.approximately 2 weeks earlier we had a 2015 kia sportage throw a rod through the engine.kia is taking responsibility for repairing the vehicle, towing and rental care on this vehicle.apparently there is a defect in their engine design.other 2013 kia engines have been recalled and we are wondering why this particular one is not covered in the recall.i have not received a recall notice for either vehicle.
While driving in the expressway, the car stopped abruptly.every light that can possibly come on was on.i was able to slowly pull over out of heavy traffic with the hazards on.i had it towed to a repair shop where they diagnosed it as being a ceased engine.i immediately called kia.initially, they agreed to repair it.two days later, they called and said it didn't call under the perimeters of the recall.today, the car still remains at kia service waiting on them to change their minds and repair it.
The engine seized while i was driving. There was no warning. There were no check engine light warning. There wasn't an oil lamp indicating low oil.
While driving home from a weekend vacation, with roughly 130 miles remaining of the trip, running at 70-80 mph on expressway, the car lost rpm, stalled, and would not accelerate.this happened at roughly 2:15pm.i had to pull over to the side of the road, crossing over 2 lanes of expressway traffic, while coasting, with my wife a 3yr old child in his car seat.i turned the car off and restarted the car in which rpm's were back and car was running.we stopped at my wife's parents and looked up engine stalling issues on the 2013 kia sorento.i was shocked at what i saw.there are multiple entries, with individuals with the exact same issue.in reviewing their claims, it appears that mechanics are having issues identifying and fixing the problem.are our way back from parents, this happened again at 4:45pm, and a third time at 5:06pm.we stayed in the furthest right lane and safely pulled off. The check engine light is on.since it is sunday, and the dealer isn't open, the car will be brought to the dealership first thing in the morning tomorrow.this car was just brought to the kia dealership last week to have front suspension work done, due to jerking and clicking effects, for no accident reason, nor any reason at all, as well as a faulty volume control on the steering wheel.very disappointed in kia and this vehicle, and we will be taking action to have this situation rectified.
This contact is reporting about 2013 kia sorento. I was driving slowly and i heard a noise. It sounded like a rubbing or popping nose. I called and made an appointment. I also complained about the stalling i felt when i was driving 20-30 miles an hour. The mechanic stated yes i noticed that but i think it is the eco system which saves gas. I said cant we turn it off? he stated he did not know. He ordered the part (strut top bearing) for the popping sound,gave me the note he wrote, and it did not say a word about the stall..however, when i drove off the lot and figured out how to turn off the eco system the car stalled worse, it feel t as if the car was having issues shifting in to gear. This is so awful, i am paying 26,000 dollars for this car and it is my first car and here i am having issues already... It also feels like it is veering to side to side when i drive it, but the mechanic stated he was not able to duplicate the problem.
The contact owns a 2013 kia sorento. The contact attempted to start the vehicle when an abnormal noise appeared and without warning the vehicle stalled. The vehicle was towed to an independent mechanic where it was diagnosed and determined that the engine failed and needed to be replaced. The vehicle was not repaired. The failure recurred. The vehicle was left undriveable. Century kia of tampa (4340 w. Hillsborough ave, tampa, fl 33614 (844) 757-2536) was contacted and informed the contact that the vin was not under recall. The manufacturer was not notified of the failure. The contact mentioned nhtsa campaign number: 17v224000 (engine and engine cooling) as a possible solution to the failure however, the vin was not included. The failure mileage was approximately 150,000.
The contact owns a 2013 kia sorento. While driving 40 mph, the vehicle stalled without warning. The vehicle was towed to an independent mechanic and then towed to sunset kia of bradenton (4770 14th street west, (us41), bradenton, fl 34207, (941) 752-1000) to be diagnosed. The contact was informed that the engine failed due to metal shavings that were found in the engine upon inspection. The vehicle was not repaired. The vehicle was not included in nhtsa campaign number: 17v224000 (engine and engine cooling). The manufacturer was contacted that a used engine would be provided for the replacement; however, a labor charge would be assessed for the repair. The contact was provided case number: 12622086. The approximate failure mileage was 75,000.
While driving on the parkway at 55mph the engine shut down leaving me without power, the battery light and engine light came on. I was in the middle lane with my two small children in the backseat, not only did i not have power to the engine i didn't have power steering for the vehicle shut completely down. I was able to pull off the road to the side of the road, where i tried to restart the car only to smell something burning from the engine. This was the scarest moment for me alone on the side of the parkwy with two small children and traffic flying past us. My car had to be towed to the dealer and it is three days later and the car is still not starting and they can not figure out why. My car only has 61,000 miles.
My car stalled going around 65-70 mph on the highway, and power steering and acceleration completely ceased. After pulling over i waited a minute and tried to start it again and my engine has a very loud knocking sound coming from it, and it drives extremely rough. I never had any warning signs prior to this, and now my check engine light has been blinking. I have always kept up with the maintenance and oil changes on my vehicle, and now it is throwing a "p1326" code. I had it towed to my house to prevent further damage or possible accident!
In late june my engine started s knocking noise while i was driving and all of the sudden the car stalled in the middle of the street. I tried turning it on and the engine just kept making the knocking noise. I had my car towed to a mechanic and he let me know that my engine needed to be replaced. In september, i received a letter from kia dated august 29,2016, stating that they were extending my warranty on my vehicle because of the exact issue i had with my engine in june. At this point, i have already paid for my vehcle to be fixed, but it's still not right.
While driving in parking lot and breaking the engine stopped, engine light came on.car would not restart.took multiple tries to get gear shift into park.engine finally restarted.took in to dick hannah dealer to check codes, after 2 hours they could find nothing and had not heard of the problem.apparently they don't have internet access where this nhtsa site reports 14, now 15, of the same instances.this is a very unsafe situation & the dealers don't know about it........really.this is our first and probably last kia.this vehicle has had the electronic throttle failure while driving, faulty back seat latch, leaky power steering fitting draining most of the fluid out.
The contact owns a 2013 kia sorento. The contact stated that while driving approximately 50 mph, the vehicle stalled without warning. The vehicle was towed to an independent mechanic who diagnosed that the engine bearings failed and the engine needed to be replaced. The vehicle was not yet repaired. The local dealer doral kia (10155 nw 12th st. Doral fl) and the manufacturer were notified of the failure. The contact was informed that the vehicle was not included in the nhtsa campaign number 17v224000 (engine). The failure mileage was 67,000.
While driving on highway at about 65 mphloud knocking from engine , then stopped. Shop said that engine had seized up
The consumer owns a 2013 kia sorento. While the consumer stated that their spouse was driving 45 mph, the consumer heard an abnormal noise. The vehicle was taken to an independent mechanic. When approaching a stop, the vehicle stalled and the ignition turned off. There were no warning indicators illuminated. The vehicle was towed to rick case kia (located at 3190 satellite blvd, duluth, ga 30096, (678) 321-1590) where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The consumer associated the failure with nhtsa campaign number: 17v224000 (engine and engine cooling). The manufacturer was notified of the failure. The failure mileage was 94,994. *ln*as
The vehicle has 38000 miles on it and already needs a new engine.kia will not replace.
While driving on a highway i heard a loud rattling sound coming from the front of the vehicle. I pulled over and ended up having the vehicle towed. The issue was diagnosed and will require complete engine replacement.
Kia recall:while driving at 60 mph on a two lane highway, the engine seized up on my 2013 kia sorento with 78000 miles on it.the company that rebuilt the engine said it was due to a loss of oil pressure.however the oil was full and clean and was 1000 miles below its next scheduled oil change.the engine did not make any noises prior to the failure.kia states that the vin # on my sorento is not part of the recent recall on their engines that are failing in this same manner.i had the engine rebuilt (at a very hefty price) and am looking for reimbursement.
My sorento was making a noise in aug 2018. I took my sorento to kia. Kia stated the noise was a low engine bearing noise on start and recommended engine replacement at my cost. The car at this time had 117,090 miles, which just put it out of warranty. Fast forward to june 2019. We were driving my sorento on a highway going a speed of 55-60 mph, when my engine stopped running and 3 children and myself barely made it off the road (this could have been much worse if i was pulling out into fast moving traffic). The car sat for 30 mins and restarted, but made a funny noise. It took us 2 hours to get tow truck to come on the side of the busy highway to get our car and us moved to safety. They finally arrived and the car was towed on a wed night to the same kia that worked on it in 2017 and a note was left with my keys about what happened including the noise. The next morning (thurs) i called and spoke to the service manager at kia and repeated the noise and issues that brought my car into them. He called me back stated he let the car run for 1.5 hours, checked the electrical system, and all the fluids. The car didn't sputter or stall out. On fri they ran diagnostics on the car. Then they test drove the vehicle to see if they could replicate the noise. The car did not make it far from kia before the connecting rod blew 2 holes through the engine and landed on the radiator. All fluids were lost per service manager at kia. He stated that they did not hear the knocking of the rod prior to hit happening when the technician took it on a test drive. No paperwork has been shared regarding the current state of my car.
Truck was leaking fluid. Cut off in the middle of me driving on new jersey parkway. Truck was also smoking.
The engine has an oil leak and now a cracked 4th cylinder causing a $638 bill at the mechanic to keep the car running at bare minimum. The engine was a recall replacement and i believe it should be part of the 12/2/2020 recall. This is causing hardship for my family.
I noticed that there is oil leak and soaking of the engine surface by chance when i was replacing the air filter and doing a regular cleaning. Before that i notice a roaring sound coming from the motor when i am driving my car may be 2 months ago. Although there is no warning lights but i am worried about this scenario.
The contact owns a 2013 kia sorento. While driving approximately 70 mph, the vehicle stalled and the oil warning indicator illuminated immediately afterwards. The contact coasted the vehicle to the shoulder. The vehicle was towed to the dealer (bill dodge kia in saco, maine) where it was diagnosed that the engine failed and needed to be replaced. The vehicle was taken to the same dealer a month prior for an engineevaluation as per the manufacturer's recall notification. During that time, the contact was informed that the engine was fine. The manufacturer was notified of the failure and case number: 112611205 was filed. The vehicle was not repaired. The vin was incomplete. The approximate failure mileage was 78,000.
The contact owns a 2013 kia sorento. The contact stated that an independent mechanic diagnosed that the oil sensor was not operable and the check engine light wa illuminated while operating the vehicle. The failure was caused by an oil leak next to the engine main seal. The vehicle was not yet repaired. The manufacturer was notified of the failure. The contact was concerned that the engine would overheat and catch on fire. The local dealer was not notified. The failure mileage was 126,000.
Car completely stopped on road while running twice with no warning lights what so ever.both time the car turned off and upon inspection it had no oil despite regular maintenance. First time the car turned off, i was told it was due to sludge/debris in engine that caused a gas sensor failure (despite regular maintenance).recommendation was to change the oil very often to clear any potential remaining sludge so we have been changing oil every 2k.despite of this, car turned off again (again no warning lights) on the highway ramp accelerating to enter the highway after filling the gas tank.this timethe engine has now apparently ceased.this set of issues are described by 100s of people on the internet and mirror the issues found in the fwd 2013 engines, so it is puzzling why there is no recall for this car's engine.
The contact owns a 2013 kia sorento. While driving 75 mph, the vehicle stalled without warning. The contact stated that the failure occurred on several occasions. The vehicle was towed to kia of east syracuse (6717 manlius center rd, east syracuse, ny 13057, (315) 701-5898), but the cause of the failure could not be determined. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 50,155.
On december 18, 2020 while driving on the freeway (in motion), without warning, an engine fire erupted in the vehicle. The flames were so pronounced that onlookers called the fire department. The vehicle had been regularly serviced and had no known mechanical problems at that point in time.
My engine light went on and i immediately took it to my mechanic. There was no oil in my car, even though the oil light never came on. Two independent mechanics said i need a new engine. Even though my engine has a lifetime warranty due to a class action suit, the kia dealership said they could not open a claim unless my engine seizes up, which can happen anytime, anywhere. I told them i do not feel comfortable allowing that to happen, and they again said there is nothing they can do, that kia is no longer covering excessive oil consumption as of nov. 2020.
The vehicle just turned off going down the interstate and even on local roads. See others who have experienced the same problem. Http://www.carproblemzoo.com/kiamotor/sorento/engine-shut-off-without-warning-problems.php
I keep getting error codes and check engine ligh i check with obd2 meter 3 different codes come up 3 times each.p0638, p2106, and and p2110.i clear them check engine light goes off and then randomly it happens again i'm not sure if this is a safety issue but i just want to be sure.it happens when i'm either going 25 or 55 and accelerating
In april 2013, we were driving normally at approximately 30 miles an hour when the accelerator went out and all of the engine lights came on.the steering wheel locked and we just had to wait for the car to stop.brought it in and they worked on the throttle.last week, it happened again.kia dealership was not helpful at all.they screened the car and said they couldn't find a problem.they did no repairs, but reported that they had to do an ecm upgrade.contacted the kia headquarters regarding this matter and indicated that there has to be a problem if the same issue has occurred twice in a span of several months.we also informed them that we felt the car was unsafe and they opened a case to note the issue.we have children, and this is a serious risk.we just got the car in april of 2013.
I already filed a claim the other day, but now my 2013 sorento has gotten even worse! my car stalled on the highway going around 65-70 mph, and power steering and acceleration completely ceased. After getting home and calling to report this, i took it for a test drive, and my engine has a very loud knocking sound coming from it, and it drives extremely rough. I never had any warning signs prior to this, and now my check engine light has been blinking. I have always kept up with the maintenance and oil changes on my vehicle, and now it is throwing a "p1326" code. It stalled twice prior to this while driving. I don't understand how my engine wasn't recalled prior to this when there was an engine recall on my exact year and model for rod bearing wear! this is my only form of transportation, and kia is aware of these problems but just keeps throwing bandaids on the actual problem! when is this going to end? engines are catching on fire, people (including myself) are stalling at high speeds on the road due to their faulty craftsmanship! i want answers!! how many people will have to die before they do something about this? i either want a recall on my engine, or i want a warranty to cover the problem they are already aware of! i refuse to put mine or my daughter's life in jeopardy because kia does not want to own up to their problem! there are thousands of complaints, when will this end?! i'm still paying on a car i can't even drive due to manufacturer error!! this is ridiculous! i will never own another kia due to their safety violations, and i can't wait until i can get rid of this car and not have to worry about our safety any longer. I want something done now! i will not stop until something is done about this.
Takata recall, 2014 kia sorento lists power when i accellerate. Sorento is very sluggish when driving down the highway it seems to jerk and lose power. This sluggish feeling happens almost daily, even if i have a tune up completed and all new filters. I have also tried different brands of gasoline to try and help with this issue.nothing seems to help. I am very concerned also about the mount of heat the engine gives off.the heat coming from the engine is so hot you can barely stand by the car.
The car just died!!! everything else was fine. Engine locked up. Sitting still at a stop sign.
My engine has no leaks of oil yet ran out of all but 1 qt, and caused my to get spun bearings, and now engine is ruined. This is less than a 4 year old car and no indicator lights ever came on saying i was low on anything. Also just had major fluids all changed in car less than 6 months ago. It is over the 100,000 warranty so now i have to get a new engine. Looking to see if this is an issue with any other owners. The engine is the v6 engine, the smaller engine was recalled for similar issues, yet mine wasnt in the recall.
Connecting rod shoot out the engine and went throughtthe 4th cylynder opening a big hole.this vehicle has only 47000 miles.this break down happened in the middle of a highway.
I was driving on the highway i95 south in south carolina almost to the georgia border doing 70 mph in the middle lane when my engine shut down without a warning while passing another vehicle on the right.i had no warning from my instrument panel and there was no indication of lack of power on accelerating prior to the engine shutting down.i was barely was able to get my car to the side of the highway without getting into an accident.the engine would not turn over at all and i had towed my car to the nearest repair shop and i found out that the engine seized up.the engine oil was replaced three weeks ago and the car was driving great without a problem until now.
While being driven on city street to stop sigh, engine shut down and could not be restarted. Attempt to jumper did not work.this was second incidence of this problemfirst time alternator replaced and engine then worked,for 2 weeks.car is now at kia dealer for evaluation.i s problem metal shavings in oil causing engine to fail ?could this be same problem with hyundai engines that were recalled.same engine ,same plant, same time frame.. .
Car has been completely fine. Driving home all of a sudden i hear a loud noise and feel vibration. Had a mechanic check the vehicle out and the engine rod is messed up. I need a new engine. Going 60mph
Driving down the highway and car cought fire. If it wasn't for the car next to us who signaled to pull over we would have been toast.
Engine starting knocking/ticking.car then stalled on the highway.was able to restart & drive to exit.car was towed to dealer where per test, engine locked up.dealer informed needed new engine.not covered by recall as not gdi engine but kia would not answer why only gdi engine even though same block(2.4).
Driving auto on i-75 south near ft. Myers, fl, car engine spontaneously caught fire.entire auto burned to nothing but metal.both myself and my wife were able to open the doors and get out although all power was lost as we were pulling over the side of the highway.within four minutes the car was completely engulfed in fire.
The vehicle lost power when driving on the highway and check engine light came on.. I was lucky to stop the car on the road side. Turned the vehicle off and restarted the car but the check engine line said not go off.drove the car for about a mile and lost power again. Repeated the same step and restarted. Reached home . This vehicle has had several problems, purchased the vehicle new with 10 miles. Last month the fan was not turning off even after turning off the vehicle. Today's incident could result in an accident if i was on the left lan.
Stopped for a red light in a residential neighborhood. When traffic light turned green realized the car had stalled out. Was in " drive " and was not low on gas. Put flashers on and shut off car. Was able to restart car and drove home. Called kia in smithtown where car was purchased and was told if i brought in car and it didn't stall while in their care the techs wouldn't be able to tell me why it happened.
Excessive oil consumption at 92,000 miles
2013 kia sorento, knocking in engine. Kia says it needs a new engine. They did last 3 oil changes with no issues reported. They put a claim in for warranty and warranty company is being difficult with approval. Car has had no issues, bought new with 100 miles. Was in motion on highway. Apparently no recall on my vehicle. If engine had blown on highway it could have caused a crash with injury and or death.
Have a 2013 kia sorento.purchased used end of may 2013. Wife noticed at times the vehicle would stall or shutdown with the engine light on.happened again 09/11/2013.took it the kia place and they did the following:cause: sa153 xma vq ecm upgradecause: found p2111 throttle actuator failure 28325r1a vcm motor assy ( theta eng ), r&r1 - 35100-3c700 etc-actuator1 - um040-ch010 throttle pl & ind clthey claim this resolved it....we will see!
Purchased the sorento february 2017, and had noticed a miss in it in november. Sometime in march, the vehicle was down to about a quarter of a tank of gas and it started jerking very badly and losing power.
My 2013 sorento stalls randomly for no reason for about half second like engine skipping power for a micro moment and than keeps running. This happens at least 3-4 time a week but there is no open recall on my vin. Last time it happened when i was driving on highway with 60 miles/hour and it stalled and rpm needle went to 0 but car keeps running. I took it to dealer and they started investingating. There is not check engine light or error code. Dealer duplicated problem once but then nothing. They opened technical case with kia with no result. There is a pcm recall on stalling for pcm update from kia back in 2014 but my vin doesn't fall under it so they are not ready to perform any recall process on it. No help from kia at all. Finally after almost 3 weeks i brought my sorento back from dealer saying "if it happens again bring it back and we will check again". Dealer keeps charging diagnostic fee every time i go.i think kia doesn't for customer safety and don;t think what happens if vehicle stalls and stops on highway what happens to the people. They are playing with people's lives. I see thousands of people complaining on various forum for the same issue but again same thing their vin doesn't fall under recall though it is a same problem.
Engine was replaced under recall in oct 2017. Ever since then i have had my engine light come on for evap leaks. It has been taken back to the dealer multiple times and they either say they found a leak and fixed it or tell me they can't find a leak. Light will come back on within a few days to a few weeks. New engine only had 12month/12,000 mile warranty on it even though i am still under mileage for initial warranty (at 80,000 now) they claim my car is not under the new recall and is not a fire risk. Have smelled fuel once. Light is currently on, dealer and kia have been no help and since new warranty is up they have started wanting me to pay for the diagnostic and repairs.
Engine had been making a noise (humming and grinding) when vehicle was operating between 40mph and 60 mph. Brought to kia dealer who stated it was the new tires we bought from meineke. Brought vehicle to meineke who said it was not the tires. Was driving vehicle and while exiting highway the engine shut off and had to pull off to the side of the road under 0 power. Vehicle would not start even though there was still battery power. Vehicle was towed to meineke who told me that there was no oil in the engine. We had an oil change done in may 2018 at the milford ct kia and was not due for another oil change until october 2018. The vehicle had approximately 800 more miles to reach the 3000 mile mark for an oil change also. I had the vehicle towed to milford kia who is still examining the issue. Kia stated they would check with kia motors to ascertain if this issue is covered by a current engine recall for 2013 kia sonatas.
Spontaneous vehicle fire. Traveling on us-27 in florida, stopped at red light and smoke started coming out from under the hood, proceeded through the light once it turned green to get to the side of the roadway when smoke started through the vents and flames came out from under the hood as well. Car became disabled and 3 of us jumped out and ran down the road, away from the car. The entire car went up in flames in a matter of seconds from exiting.
Driving on freeway, engine seized. Engine is blown.engine only has 34000 miles on it.
Around 4:30am(still dark outside) i was on my way to work, my engine was making knocking sounds and i started to get off on an exit, all of the sudden it seemed as if every light on the dashboard came on, the oil change light and some signs i've never seen before lighted up, the car went dead and came back on instantly, the steering wheel locked and i could no longer accelerate almost causing a major car accident. Iturned my hazards on and remained in the middle of an exit untilhelp arrived and was able to put my car in neutral and push my vehicle bumper to bumperto the side of the road.
The contact owns a 2013 kia sorento. The contact received notification of nhtsa campaign number: 20v750000 (engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Jenkins kia of ocala (2305 sw college rd, ocala, fl 34471, (352) 414-4553) and the manufacturer were made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The engine seized while i was driving on the interstate.the engine did have a minor oil leak since the time of purchase from the dealership, it was monitored and replinished reqularly and had been done the same day the engine seized.
On cold start up, car expels grayish-blue smoke. Has a strong rattle, like bearings rattling, then subsides once engine is warm. Car does not leak oil, has had routine maintenance. Has never over-heated. Found recall # sc147 which appears to detail bearing issue but is not listed as a recall for my vin#. Fear of fire or engine seizing.
The contact owns a 2013 kia sorento. While driving low speeds, the vehicle constantly stalled without warning. The dealer (doug smith kay, 495 w main st, american fork, ut 84003, 801-692-4390) was unable to provide a permanent remedy to repair the vehicle; however, they recommended that the battery be replaced. The contact replaced the battery, but the failure continued. The vehicle was not included in nets campaign number:(engine and engine cooling) or manufacturer service campaign: sc-106, but the failure continued. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 20,000.
The contact owned a 2013 kia sorento. While the vehicle was parked running and, it caught on fire. From the fuse box. The fire department was not notified. The contact extinguished the fire with a fire extinguisher. There were no injuries and a police report was not filed. The dealer (matt taylor kia, 2784 n columbus st, lancaster, oh 43130, (740)-204-6590) was contacted to schedule a diagnostic appointment. The manufacturer was notified of the failure. The failure mileage was 33,000. Consumer stated car was parked when smoke started coming out of the car. Updated 02/01/19
The contact owns a 2013 kia sorento. The contact stated that while driving 50 mph, the vehicle stalled without warning. The vehicle was taken to the dealer where a technician was unable to locate a failure. No repairs were made to the vehicle. The manufacturer was made aware of the failure. The failure mileage was 1,000 and the current mileage was 16,000. Updated 7/25/14
The contact owns a 2013 kia sorento. While driving various speeds, the vehicle stalled, there was an oil leak, and a loud abnormal noise was heard. All the warning indicators illuminated on the instrument panel. The vehicle was towed to an independent mechanic who diagnosed that the engine needed to be repaired. The vehicle had not been repaired. The dealer was not contacted. The manufacturer was notified. The failure mileage was 60,000.
While driving on the interstate with my family of four, the engine seized without warning.we were taking the off ramp from one interstate to merge onto another with no power. Luckily we were in the lane closest to the shoulder and not already in the far left fast lane with little to no room to safely get out of traffic. Mechanic noted that there was adequate clean oil. Will cost $7,000 to replace engine. Though kia has a recall for other engines, this one is not (yet) part of their recall.
I have taken my 2013 kia sorento to my local dealership after the latest engine recall. They upgraded software but gave no further explanation. Everytime i get my oil change its almost empty. The past 2 oil changesthere has been almostno oil. Yesterday, i was driving, on the highway and check engine,oil, battery,light came on flashing and the car stalled in the middle lane of the highway.i was able to pull over and call a tow truck.i turned the vehicle off and 15 min later while waiting for tow truck i tried to turn it on and it came one.i canceled the tow and i am at the dealership today . My car is not leaking oil anywhere and i know there has been a engine recall on my make, model and year. I am afraid of the cost of the repair and the safety of a vehicle that stops in the middle of the highway.
The car was taken in for a recall and i was told it passed the test , for now, but i need to continue to bring it in periodically for checks. Therefore the car is potentially dangerous and the engine could seize while driving. No one should be forced to drive a car like that and the recall is not complete but yet they refuse to remedy the problem. If the car was safe, then it wouldn't have to continue to be checked for the same problem. Kia knows there is a problem with the motor and refuses to fix it and instead is making people continue to bring the car in for future checks. The problem could still occur without any warning as they know the engine is defective. They are using deceptive practices and putting peoples lives at risk.i am stuck with an unsafe car and if i sell it, i would have to disclose that to the new buyer, to do otherwise would be very wrong, although kia doesn't seem to think so.i was quoted an amount much lower than the trade in value because of it.
My car is an ebony black 2013 kia sorento.on july 22nd, 2019, i was driving the car to atlanta ga and it just came to a deceleration mode and stopped in he middle of the road. I got it towedby aaa and brought it home and the sent it to the dealership. I was called and told by the dealership service department that my engine is knocking and it is gone. I brought the car home and it had been sitting on my drive way ever since, latelast year, i saw a news item recalling a litany of kia vehicles and which i believed mine was inclusive based on the problem they claimed it is developing or had developed and the year models. I called nhtsa today and was told my vin number is not inclusive. I do not see why a car of less than 6 years old, with 135,000 miles on it without any engine sign will stop in the middle of the road without any check engine sign and warning. I still have the car on the drive way and start it to warm it up. This incident or break down occurred before hogansville exit on the i-85 north in georgia. Thanks in advance.
As i was driving at about 15-20mph the car shut off completely as i was making a left hand turn without warning. This is the third time at different speeds since we purchased the vehicle in january 2014. We have taken it to kia dealership for repair, regular oil changes and maintenance. They were unable to find anything wrong , read any codes with computer or duplicate the problem. I am very concerned as this is our family car and it is a driving hazard not knowing when it will shut off with no warning, next time it could be in the middle of the intersection or freeway! we plan on taking back today to dealership.
I was driving in a highway to work, when the car started to slow down, puttered a bit quickly shut off and on- and then the engine picked up and started making a noise. I pushed on the gas and the engine churned up smoke and the car started slowing down as cars were coming up behind me on the highway! one car stopped quickly behind me, as the car came to a slow pace. The engine didn't turn off but then it clinked for the rest of the 400ft as i pulled in and parked it. I could only go 10miles per hour or slower the rest of the highway.
We purchased 2 kia vehicles on 12-8-2013, one being the 2013 kia sorento awd 4-cyl-gdi. We took delivery of the vehicle and had to return on monday to turn in the other trade. We questioned the salesman about the rough idle and loud noise that it made at stops but he said it was normal and it would work itself out after a break-in period. The next day when we were stopped at a red light the vehicle began to shake and the lights stated to flicker, i told my wife to give it gas and then it stopped..until she let off the pedal. We submitted am inquiry to kia through the website and by the next day we were contacted by a regional rep. We scheduled an appointment to bring it in and then i began researching this issue...to which i quickly lost that warm fuzzy feeling of a new kia owner! we left our vehicle at the dealership for days until we had enough, we were fixing to have to pay a note on a vehicle we didn't have! we called and picked our vehicle back up, we are being told that the parts are on back-order from korea. We have been contacted from a rep out of georgia now and we just keep being told to be patient. I am not happy at all as we purchased two new vehicles and we should not be having to deal with this. Had we left our vehicle at the dealership (which is what they wanted while we drove a nasty rental) webe out for at least a month as the parts aren't scheduled to be shipped until the 21st of january! we have no idea of our legal rights if any, and i do not feel comfortable with my wife and children in this vehicle. Kia offers nothing more than a stinky rental car and please be patient....the service manager however at the dealership has been wonderful..unlike the sales manager!
The engine seized without warning while i was driving on a side street after traveling on the highway fro 150 miles. Kia had a class action suit against the engine and increased the warranty to 10yr or 120k miles. Mine seized at 126k miles.kia refused to fixed it and it would cost 5k for a rebuilt engine or 12k for new engine.
Engine on vehicle locked up while driving on the interstate doing 75 mph with no worries or indication that something was wrong
Driving on interstate the car suddenly lost power and slowed down then stopped. I was able to move over and get off on the exit and roll down hill off the road. This was very dangerous. The vehicle would not start, had to be towed 80 miles home. Motor seems to be seized. Have had no problems with it until now, no warning at all.
The contact owns a 2013 kia sorento. While driving 35 mph, the vehicle stalled and was unable to be restarted. The vehicle was towed to the dealer to be diagnosed. The contact was informed that the engine needed to be replaced due to sludge build up. The vehicle was not repaired. The manufacturer was notified of the failure; however, the contact was informed by the manufacturer that the vehicle was no longer under warranty. The approximate failure mileage was 47,000.
2013 kia sorento engine making noise like sewing machine. Brought to kia dealer. After 3 hours was told nothing wrong with engine. Try high test gas. Brought car home and the engine blew. We told dealer about the recall again there is nothing wrong with your vehicle. It has a good strong engine. I have contacted the dealership and kia manufacturer. Waiting for callbacks. This happened today 6/5/20.
We experienced literally everything described on the last letter for the recall on our 2013 kia sorento's ecu, including the vehicle shutting off in the middle of active intersections, highway, and normal driving operation(s). My wife and i own a vehicle (2013 kia sorento), that is the subject of your "voluntary service campaign to update the engine control unit (ecu)". After the ecu unit was replaced we received the attached letter from kia that states he has a warranty on the engine for as long as we own the vehicle. Despite this letter, we've been told by kia usa corporate and lithia kia of anchorage that our vehicle is no longer covered by a warranty due to mileage. I expect someone in a higher level management to explain, asformerly requested. As of december 23, 2019, we had our vehicle towed to lithia kia of anchorage to attempt to have the vehicle diagnosed, and communicate with kia usa. Kia has decided to stop communicating with us and will not share any information with our law firm, per their own guidance. We are hoping this will complete this tedious method of vehicle repair(s). Kia needs to explain to us why it will not honor the warranty as stated in the letter. I am a retired disabled veteran and can be reached at any hour. Per my law firm's instruction(s), we have contacted and filed a claim through the state of alaska attorney general's office as well.
The contact owns a 2013 kia sorento. While driving at an unknown speed, the vehicle stalled without warning. The vehicle was able to restart. The vehicle was taken to a dealer where it was diagnosed that the power train control module needed to be repaired. The vehicle was repaired; however, the failure persisted and the check engine warning light illuminated. The vehicle was taken back to the dealer where it was diagnosed that the throttle body needed to be replaced. The vehicle was repaired; however, the failure recurred six times. The vehicle was taken back to a dealer where it was diagnosed that the throttle body needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 39,000.
The contact owns a 2013 kia sorento. While driving approximately 65-70 mph, the vehicle stalled without warning. The contact stated that the vehicle lost power, including power steering, braking, and acceleration. The contact was able to coast the vehicle off the road to a stop. The vehicle restarted on the first attempt. The vehicle was not diagnosed or repaired. The contact stated that the failure recurred once. The dealer and manufacturer were not informed of the failure. The approximate failure mileage was 120,000.
My car has worked fine up until the very moment this occurred. I was driving on the highway at 60 mph when it started making clicking noises. It became very hard and heavy to drive.not more than 15 miles later i was able to exit and the moment i turned right the engine began to shake, the power steering no longer worked, and the car shut off. Thank goodness i was able to glide into a parking lot or a major accident and injuries could have occurred. There are metal shavings in my oil and the bearing completely fell out of my car. I went back to pick up all the pieces (see picture attached) no engine light has ever come on. I have never missed an oil change. This car is only 6 years old with 67,000 miles on it. Kia is claiming my car is not one that is in the engine recall.
On october 6th, i was commuting home from work and my vehicle started making noise upon acceleration that sounded like something was loose. Once i arrived at my house, i noticed a knocking sound as i put my vehicle in park. Out nearest kia service department is not open on saturdays so i took it to a nearby mechanic. They determined there was a bearing issue and i would have to replace the engine. They had a difficult time giving me a complete estimate because they had trouble finding all parts needed. I contacted kia on monday and asked if they could help me as i was just a bit over the 100,000 warranty. They suggested i call kia and speak to a customer service rep and open a case with them. I opened a case and they suggested i bring my car into kia for a diagnostic. I brought it in on tuesday and they confirmed there was a bearing issue and the engine would need to be replaced. I was quoted $7,700 before tax for a re-manufactured engine and over $12,000 for a fully assembled engine. My request for kia to assist me with this repair was put in, i forwarded my maintenance records to the dealership and they sent that along with some photos the district parts and service manager requested of my engine. I did not hear back from kia even after attempting to follow up daily until october 25 after i requested my case be escalated. I inquired with my case manager, customer service reps, and the service manager at the dealership about what actually went wrong with my engine and how this situation is unlike the most recent recall on my same year make and model engines-only those were gdi. I confirmed that it was a rod bearing that caused metal shavings to be fond in my engine. Based on my research of the recent recall, this is exactly what the issue was. I'm not sire why with so many similar complaints, other engines were not considered in the recall.
Driving on the freeway in slow traffic. Suddenly the engine died with no warning. I had to stop in the middle of the freeway to attempt to restart the car. It did not immediately start, but after a few moments the engine kicked over. I drove it off the freeway and had it towed the next day to the dealer. After having the car for a week the dealer says that they "can't duplicate the problem" so they won't fix it. They say there is no "code" for the problem. This is not a safe car to drive if the engine dies on the freeway. If kia can't determine the problem they need to recall this car.
I was driving home from work on a county highway when all of sudden the engine started making a loud knocking noise and was losing power.i was thankfully able to pull over to a gas station where the car stalled out.my husband met me and we had the car towed to a mechanic who has told us that the engine needs to be replaced.i have called kia and got the "run around" saying that it's out of warranty and nothing can be done.research online has shown that this has been a known issue with this particular engine for years.luckily i was able to pull over safely but if this had happened on the interstate traveling 70mph who knows what could have happened.
"engine failure recall" and rod bearings not properly working.was on the highway driving when car started making a tisking noise, it would get louder as accelerating so i began to exit the highway.i became increasingly loud and the temperature starting to increase.i parked and at this time it was shaking and very loudly.recall stated correct year and model but not covered!engine not replaced however the problem is in line with the recall.
Car stalls at low speeds, refuses to go over 60 mpg and check engine light comes on. Lose power at speed (on freeway) and tachometer goes to zero. This has happened many times and is getting to become a safety concern. Have taken it into dealer who cannot find a problem with it, but i have two teenage daughters and i don't feel safe with them driving it. Twice while driving on freeway the vehicle had a braking response when the accelerator was pressed. My daughter once had to hussle over to the shoulder in heavy traffic to turn the car all the way off and back on to reset it. Many times it stalls while sitting at traffic lights.
Have not had any problems other then having to put 2 quarts of oil in the motor every other day and it stalling to the point of almost cutting off when i start to take off. I got up put oil in the car started my day as usual, ran errands and the parked the car as usual. Went to get in it the next day and the engine light was on. Started to drive it and it made the sound as if it was misfiring. Later that day had my mechanic look at it and he said what i thought it was plugs. So i changed the plugs and coil packs and it did not change a thing. Still had that noise and when you are going down the road it will start shaking and have to gear down. Called kia customer service they said it was part of the 147 recall even though it showed that it had been fixed in 2018. I explained that it shook when driven that plugs and coil packs have been changed, had to fill up on oil instead of gas and that the oil had gas in it. Told me it would cost me 230 out of pocket to have it towed. Next day took it too kia dealership who said i would have to wait until the motor locked up before they could do anything. Finally got them to look at it and they said the motor was bad. It was not safe to drive it anymore because it could caught fire or cause an accident. But yet not part of the recall said i would have to pay for all the repairs out of pocket. Not only did kia customer service and nhtsaboth said it was part of the 147 recall. I am with out a vehicle and still have to pay for one that i can't even drive or get fixed.
Kia sorento 2013 88k miles, going down highway, loss of power, light clunking noise. Coasted to stop. Towed to a shop. They said timing chain not lubricated, broke and destroyed cylinder head.can't get replacement motor because of a freeze on selling these motors.
I have a 2013 kia sorento that i bought brand new with only 8 miles on it. I was at a stop light and my car lunged forward as if someone hit us from behind but there was no one there. So when the light turned green we started to go and noticed we had no power and the check engine light was on. We were able to get to the side of the road and turn off the car and called aaa and the dealership telling them what happened. So once it got there the service tech and it probably was the computer and it needed to be updated . I stayed there for about 1 hour while they did the update and then they test drove it and the check engine light came back on. So then they said it was the throttle body so they replaced it and test drove it again and the check engine light came on again. So they found that it was the pcm . Not totally sure what that is. He says it was 1500$ part in the computer that was malfunctioning . But they had my car for a week doing the repairs and now is running good. They also have me a rental car. So in all the dealership did a good job fixing my car and wouldn't stop until it was fixed right.
While driving on the highway a clicking loud clicking began. Several dash lights flashed. The vehicle was pulled on to the shoulder and turned off. The car refused to start. Several attempts to jump the battery were made. The car was towed to a mechanic who diagnosed the issue as engine failure, specifically the engine rapidly consuming the oil.
2013 sorento started making a clicking noise that sounded like a loose fan belt.then while driving in city traffic and approaching a red traffic light, suv stalled. Was able to start suv again and continued home with the engine making a loud clunkingnoise. Roadside asst towed to dealer who said the engine failed and would need replacing. They also said it would not be covered under warranty. The car has been on the dealers lot for eight months because of the expense of replacing the engine..
A day after i purchased a new kia sorento ex gdi 2013 (9/25/2012), i noticed that it had rough idle at stop.i took my car to dealership to fix the rough idle issue next day, however after 4 days of troubleshooting by mechanic with kia support engineer, they were not able to resolve it.tsb#122 (ecm software upgrade) was alreay applied prior to my purchase.even today, i still have the same issue.my current mileage is 2800 miles.
On 05-02-20 while getting on the freeway. My kia ,sorento(2013) stalled and had to pull into the emergency lane. Shut vehicle off waited for a minute, restarted and no warning lights on. Drove 1/4 mile, engine started knocking/pinging. Had to be towed repair shop. Metal found in oil, rod knocking. 116072 miles on unit. Have all regular maintenance records. Engine repaired @$ 5,636.00 i just couldn't put a tarp over it. Dealer stated no recall on 2.4l mfi past limited warranty.
I was driving home and stopped at a red light when the car completely died. I had aaa come out and they said the battery was like new and the oil was good, so they towed it to a dealer who told me the engine seized. They could not find a reason why the 6 year old cars engine just randomly seized.i found out they're recalled for that. However kia is saying my particular car is not covered and wants to charge me $6,800.00 to put a used engine in.i still have over a year of car payments and no car.i use my car everyday for my job.
My 2013 kia sorento is using an excessive amount of oil in between oil changes. I haven't found any oil leaks. Upon starting the kia there is a lot of white smoke coming from the tail pipe. Also has a rough idle. Currently in an independent mechanic shop and they aren't finding an oil leak either. Has been doing this for the 3 years i've owned it. Purchased from a car dealer. Have had regular oil changes.
The contact owns a 2013 kia sorento. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The vehicle was jump started however, the failure recurred. The vehicle was towed to kia of west nyack (250 n. Rte 303, west nyack, ny 10994) to be diagnosed. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 112,000.
When sharply turning right into a parking spot there is loud knock seemingly coming from under the hood. I checked this site for any recall notices and read the following recall: nhtsa recall number: 17v-224, recall date: march 31, 2017, manufacturer recall number: sc147 which effects this sort of issue. I have never received any notices from kia informing me of this safety hazard or an opportunity to have it fixed.
The contact called on behalf of his daughter who owns a 2013 kia sorento. The contact stated that while his daughter was driving at various speeds, the vehicle shuddered while the accelerator pedal wass depressed without warning. The vehicle was taken to bulldog kia located at 4305 atlanta hwy, athens, ga 30606 (888) 348-8159 where it was diagnosed and determined that the engine control unit (ecu) needed to be reprogrammed. The software was updated however, the failure recurred. The contact referenced nhtsa campaign number: 17v224000 (engine and engine cooling). The manufacturer was not notified of the failure. The approximate failure mileage was 80,000.
While driving 60mph. The engine started to loose power and the engine seized causing a connecting rod to be ejected out of the bottom of the engine. The vehicle had 29,200 miles on it. This is the 2.4 engine. Not the theta engine, but the same bottom end as the theta engine!!
The vehicle was coasting down an exit ramp of a bridge when the engine stalled. The vehicle would not restart. It acted as if the battery didn't have enough power to turn the engine over. The vehicle was towed home. Battery tested good. Coolant and oil were full. Belt was removed. All pulleys turned freely. Spark plugs removed to alleviate compression. Attempted to turn engine over by crank bolt. Took over 150 lb. Ft. To turn engine. Removed oil pan and found bearing material in bottom of oil pan.
My family had just returned from a north carolina vacation on which we traveled in our kia sorrento on the 23rd of june. We had been driving on major interstates without the slightest thought that our kia was possibly unsafe to drive. More recently on the 29th of june, i just insisted that my 19-year-old daughter take my kia to new jersey because i felt that my car was a better choice than her older model ford ranger to go on that long trip. It was only a few hours after she returned home on june 30, 2018, that i was driving my husband and two children to a graduation party not far from my home when the car stopped working while i was operating the vehicle. Luckily, i was able to steer it off of the road with great effort and without any incident or harm to my family. I am very upset over the incident that occurred.on monday, my husband spoke with the dealership where i purchased my car, and he found out about a recall on the engine. Needless to say, i am infuriated!i researched the recall and saw that on your website that the recall date is 3/31/2017. I do not feel that it is my responsibility to research recalls. I have my vehicle regularly serviced and inspected at my kia dealer or one of its other affiliated dealerships and at no time was i informed that this recall was in effect. This recall has been issued for over a year, and i was not aware of the recall. It should be the mission of any automotive company to ensure the safety of the customers that purchase their products including vigilant notification efforts regarding recalls that could put drivers in life-threatening situations.i feel that kia has not put forth their best effort to ensure the safety of my family.when i called kia, i was told that there was one mailing and no follow up was conducted. I did not receive the notice in the mail. My car is at a kia dealer waiting for an engine.
My husband and i purchased this vehicle on 5/25/13. We had the car for 2 hours and were driving home when the vehicle stalled and when holding the gas pedal to the floor, the car would not go. The rpm's didn't move either. The engine check light came on as well. I got the vehicle to the side of the road and turned it off and when i turned it back on and pushed the gas pedal down, the rpm's moved and when i put it in gear, the car moved down the road again. My husband then took over driving and this happened to him four times. The last time that it did this, it took turning the car off and restarting it three times before it would even go down the road. We are hoping to return this car to the dealership and get our trade in back and will not get a kia ever again .
The contact owns a 2013 kia sorento. While driving on the highway, the engine overheated. The contact pulled over and called an independent mechanic who diagnosed that the engine seized. The contact stated that the vehicle was well maintained with regular oil changes. The vehicle was towed to herb chambers kia of burlington (93 cambridge st rte. 3a, burlington, ma 01803, (781) 202-3456) and they stated that there were no recalls. The contact stated that the dealer rudely referred her to the manufacturer. The dealer stated that they would charge the contact for the initial diagnostic testing. The manufacturer advised the contact to go back to the dealer and was informed that they would not charge for the diagnostic test or repairs. The contact stated that they would call back. The failure mileage was 97,000.
Driving highway engine make loud knocking sound and carstop running. After cool down, i was able to start but making loud knocking sound.
At an idle, this vehicle runs rough and shakes. It feels as though it will stall. I do not believe this should be happening with a new car. I told the mechanic at my first maintenance check, and he acted as if it would get better with an oil change. It seems to be getting worse. I commute 120 miles a day for work, and i have had the car for 5 months, it has 9000 miles now. Now the radio will not turn on? this concerns me that maybe something electrical is malfunctioning.
I test drove the vehicle which had only 5 miles on it and had not been test driven prior to me. I noticed a very slight vibration from 0mpg to 10mpg, and asked the sales associate if that was normal. He said it was fine and was nothing to be concerned about. I did not notice any further issues while idling at stop lights and did not notice the vibration again during the test drive. After i signed the financial papers at 11pm after the dealership had officially closed for the day and got into the carto drive home, i was sitting in the car while it idled and i was speaking to the sales associate when the car began to shake and the vibration was very noticeable. I immediately told the associate and he said to bring the car in to the service department the following day to have it inspected and said it was nothing to worry about. He said it's under warranty so it would be taken care of one way or another. We brought the car in the next day and the service man told my husband it was likely just that it needed to break-in since it only had a few miles on it. They ran tests on the car and everything checked out fine. The man suggested we take it for a long drive and put a couple hundred miles on it and see how it was running afterward. We did so and the problem did not get better. We brought it in the next day to be inspected again and the service men took it for a short drive to see if they could replicate the problem and they noted they did. Our sales associate told us he looked into this vibration problem and found that kia was aware of the problem and were working on a fix for a computer chip that was affecting the 4 cylinder 2013 sorentos. He told us kia did not have a timeframe for fixing the problem but it should be soon, but this was a problem with all 4 cylinders that they are making.
I was driving down rt 121 at about 45/50 miles per hour, on a straight section of road, when the automobile just died. I managed to coast into a safe area. The power steering and brakes were not working. Attempted to get a battery boost and the tow truck operator said it sounded like it was turning over dry but would not start. Then the car was towed to mechanic falls garage.
The contact owns a 2013 kia sorento. While driving 45 mph, the check engine indicator illuminated and the engine exploded. As a result, the vehicle caught on fire. The contact also mentioned that pieces of the engine shot out from underneath the vehicle. The contact extinguished the fire. There were no injuries. Neither a police nor a fire report was filed. The vehicle was towed to dennis dillon kia (9501 w fairview ave, suite b, boise, id 83704, (208) 314-3403) where the contact was informed that the vehicle was not included in a recall. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 85,000.
While driving, the engine started to knock and seized before i could exit the highway.the total time from knock to seizure was about 30 seconds.
My engine started leaking from the gaskets. In further reviewing the issue was the bolts that hold the engine were all leaking. The engine was totaled.
My sorento overheated and i stopped thesorentoright away. I towed it to my kia dealer and they told me i needed a new engine because the head gaskets were blown.i don't understand how my 2013 sorento that i purchased new already needed a new engine. I had taken it to two kia dealers and they were rude about the entire situation and blamed me for the damage of the vehicle. This happened march of 2017 and i am now reading the recalls for the sorento and there are recalls for the engine seizing but i don't understand why my sorento isn't one of the cars being recalled if my car just seized up out of nowhere and a month prio to the incident i had an oil change and everything was fine .
While driving the vehicle at about 50mph,the rpm gauge rose significantly and the check engine light came on.i stopped the vehicle and restarted it and the same thing happened again. I then had the vehicle towed to my local mechanic and he indicated that the engine was failing and should be replaced.
This a correction to post on july 9, 2017. Our 2013 sorento has the theta ii mpi (multi-point injection) and not theta ii gdi (gasoline direct injection). Now i know why i haven't seen a recall letter. I still have a blown engine.
The contact owns a 2013 kia sorento. While driving at various speeds, there was an abnormal sound followed by a loud metal noise coming from under the vehicle. The contact noticed smoke under the hood of the vehicle. The vehicle was maneuvered to the shoulder of the road where the contact noticed oil dripping under the vehicle and the engine was hot. The vehicle was towed to the dealer where it was diagnosed that the engine failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 55,000.
On july 11th 2017, my husband was driving home from work in his 2013 kia sorento on interstate 35 going 65 mph when he heard a loud noise coming from under the hood. He continued to drive to get to the rest stop which he did not make it the engine just died , no warning lights or anything, so he had to pulled off to the side of the road and called for a tow truck, the kia was towed to the nearest mechanic which upon examination of the car determined that the engine seized up and would need to be replaced, they could replace it for $5000-6000 since they are a gm dealer we decided to have it towed to a kia dealer who came to the same conclusion and would charge us $5875 for a used engine with 120,000 miles on it which is more than our car has on it or $7100 for a new engine. We have a 2.4 liter mpi which is not part of the recall but should be, there is no reason a 4 year old car with routine oil changes should blow and engine!
We were driving our 2013 kia sorento on the turner turnpike in oklahoma going straight at approximately 75mph on july 22, 2017 and the car engine went out.we had it towed to kia and they said the long block went out and the engine seized up and we need to replace with a new engine.the car has approximately 90k miles on it.
I had just purchased the vehicle about 2 weeks ago.it was used but only had 29875 miles.as i was driving on the road preparing to stop at a light the engine shut off and the check engine lights turned on.i lost power steering, luckily i was next to a burger king and was able to coast into the parking lot.as soon as i stopped i put the vehicle into park and was able to start it up again.i had brought it into the dealership and they kept it for the day, but told me that they could not duplicate the problem and the diagnostic revealed there was no issue.i thought that it might have been just a rare occurrence, but a week later the same thing happened again.both times my 4 month old son was in the vehicle.i have brought it backto the dealership and told them to keep it as long as they need to fix the problem.i don't want it back until it is fixed.i hope kia does the right thing and recalls the vehicle before someone gets seriously injured.
The contact owns a 2013 kia sorento. The contact stated that the vehicle was consumed an excessive amount of oil. The contact did not notify a dealer and the vehicle was not diagnosed by an authorized dealer. The vehicle was taken to an independent mechanic where the vehicle was inspected for external leaks however, no leaks were found. The vehicle was not repaired. The approximate failure mileage was 39,873.
The contact owns a 2013 kia sorento. While driving unknown speeds, the check engine warning indicator illuminated. The vehicle was taken to a local dealer (sunset kia of venice, 1179 us highway 41 byp s, venice, fl 34285) where it was diagnosed that the throttle body needed to be replaced. The vehicle was repaired; however, the failure recurred. The check engine indicator illuminated again. The vehicle was towed to the same dealer where it was diagnosed that the throttle body part was installed incorrectly. The vehicle was repaired, but the failure recurred. The check engine indicator illuminated again. The vehicle was taken to kia of venice (1179 us highway 41 byp s, venice, fl 34285) where it was diagnosed that the power control module needed to be replaced. The vehicle was repaired, the failure recurred, and the check engine indicator illuminated. The vehicle was taken back to sunset kia of venice where it was diagnosed that the o2 sensor needed to be replaced. The vehicle was repaired, but the failure recurred and the check engine indicator illuminated. The vehicle was taken to sunset kia of venice where it was diagnosed that the throttle body needed to be replaced. The vehicle was repaired, the failure recurred, and the check engine indicator flashed. The vehicle was taken to sunset kia of venice where it was diagnosed that there weremetal shavings in the engine and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified and opened case number: 13658651. The failure mileage was 48,899.
Feb12, 2020morning, myson andhis girlfriend were drivingmy car to work. He called me and said the car had stalled out and won't start. I asked all the questions related to an alternator issue like did radio turn off lights get dim .no was response,said car would surge increasing speed then if took foot off accelerator would drastically slow down.when approaching stoplight just cut off.no warning no lights,wouldn't start. Thankfully the traffic wasn't heavy and a nice person helped them get it off the road. Had it towed home then to the mechanic for what we thought was alternator only to get disturbing call saying the motor is shot.i had the same tow truck driver pick it up and take it to mechanic and he kept asking if i was sure it was the alternator,he had told me he thought the engine had seized by how it sounded when he tried to start it to try and position it better for the roll back,i had hope he was wrong.there were regular oil changes done and i have checked my vin against the recall and although the year and make are correct my vin is not included. I operate a cleaning service and desperately need my car.in fact we were searching for my son a car as he had graduated and became employed and now instead of looking for one we've got to get two. And still make pymts on this one to save my credit.it's really sad that kia is doing valuable customers like this. People need their cars.last year i tried to trade it in they offered such a low value for mine i can't help but believe they knew it's a problem car.this is a real problem,i have read so many issues with this year and make and kia is not offering assistance.i'm going to try them and hope and pray they will help.
The contact owns a 2013 kia sorento. The contact stated that while driving at approximately 40 mph, there was evidence of smoke coming from the front of the vehicle. The contact visually inspected the engine compartment of the vehicle but was unsure as to where the smoke originated from. The vehicle was towed to an independent mechanic to be diagnosed, which was still pending. The vehicle was not repaired. Kia of cerritos located at 18201 studebaker rd, cerritos, ca 90703,(562) 860-2424, was contacted and notified of the failure. The vehicle was previously repaired under nhtsa campaign number: 17v224000 (engine and engine cooling). The manufacturer was also contacted and notified of the failure. The approximate failure mileage was 70,000.
First incident : after a full stop at red light, as car took off, engine stalled out. Had to try several times to restart engine. After restarted, the car drove fine.second incident : after slowing down the car to about 3mph and reaccelerating, engine stalled out. After a few tries to restart the engine, it restarted and drove fine.
The contact owns a 2013 kia sorento. While driving 70 mph, the vehicle stalled without warning. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the issue. The failure mileage was 74,000.
Over a period of a month on multiple occasions during normal driving on highway and city streets, the engine lost power while driving, only allowing enough drive ability at significantly reduced power and speed to pull over. In each of those instances, the power was restored to normal after a small period of rest. An overlapping condition existed during that same period, in which all power was lost to the engine and power steering, as the engine completely shut down while driving under normal circumstances. In each of those cases, the engine would not turn over until after a period of rest of at least 20 minutes. There was never an engine warning to indicate an issue. The car was serviced and assessed by certified mechanics, but no problem was detected. During one such inspection with aamco of redlands, california, the car lost power during their final test drive following a rigorous inspection in which no issue was identified, and never regained power again. It was determined that the engine had ceased with 141,335 miles on the odometer. Another issue revolved around an electrical issue with the driver side headlamp and turn signal. It ceased to work while within the 100,000 mile warranty and was fixed without cost. However, it continued to fail afterwards and was fixed multiple times at personal expense. The airbag light has also been on for half the life of the car, and is still on at this time, but the dealer refused to acknowledge it was a warranty issue despite a recall on that light. They claimed that the light was tripped due to some empty soda cans they discovered under the chair and which were probably rolling around according to their opinion. They stated that the tripped airbag light had nothing to do with the recall.
Paint peeling and chipping off my car and my insurance stated they will not cover a manufacture defectā€¦
Engine is knocking while in use. Dealer says the engine is failing and needs replaced. Issue with the engine is similar to other recalls. Engine manufactured same time atsame plant as other engine recalls. Engine at risk for fire.
I have a 2013 kia sorento v-6.approx. 6 mths into owning the vehicle, while accelerating to turn right after stopping at a stop sign, the engine died and car lost all power.the car was stuck at a 45 degree angle 1/2 way into the lane of traffic.i was lucky that no-one was coming or i would have been t-boned. The car dash was completely dark with no lights whatsoever, no brakes and no steering (since both are power). I had no idea what happened and had a lot of trouble getting the car into neutral to attempt re-start. After several attempts, it finally did re-start. Took it to kia who was unable to duplicate the problem. Second time (11 mths), i was accelerating from stopping at a stop light - engine died and car lost all power, no steering or brakes - no dash lights. Cars had to go around me and i was praying i didn't get rear-ended. Again, car started after several attempts. Third time (12 mths), was at the bottom of a freeway off-ramp.attempted to go after light turned green and engine died - again lost all power - no dash lights, steering or brakes - cars had to go around me.fourth time (17 mths) stalled in parking lot when i stopped at intersection to turn left - same symptoms.this car is dangerous!kia needs to recall and correct this problem before a serious accident occurs and someone dies.i'm afraid every time i drive it.huge safety issue!nhtsa, please do something.
We were driving back from a post op surgery appointment when the check engine light started flashing. It has never gone off before. We stopped at the nearest auto shop and the connecting rod bearing is bad in the engine and a while new engine is needed.this is a known recall for this car, make, model, and year.somehow it does not include my vin number in the recall, but we are having the same exact problem. I have invoices stating this from the auto shop i can email.
My 2013 kia sorento with only 108,000 miles and excellent maintenance records suddenly blew a rod from the engine block. This is extremely dangerous and scary and never have i had to replace an engine in a car with such low miles. I would please like you to investigate my specific engine failure to see if it aligns with the multitude of other recalls that the 2013 kia sorento has issued. My car just stalled at a red light... 3 ignition lights came on... Oil pressure, battery and check engine. I turned the car over and it started. It was making a horrible sound so i pulled immediately over. The engine had already failed. I cannot understand this at all as i am religious with oil changes and maintenance. Please investigate further.
The motor failed while on the road traveling at about 45 miles per hour under normal load, causing the driver to have to immediate pull to the side of the road.kia diagnosed the issue as an internal failure, however they deny that this is a systemic problem with this particular motor and were unwilling to fix it as it is not under recall. I am writing the nhtsa to make you aware of this issue for your records as i have seen there to be a number of similar issues related to kia sorento motors.
Engine idles roughly.
My husband and i were driving north on i-49 in louisiana when our 2013 kia sorento (approximately 86,000 miles) began making a clicking/knocking noise upon acceleration, the check engine light began blinking, and the engine immediately shut down. We pulled over to the shoulder, turned the vehicle off, and attempted to restart the vehicle; however, the engine failed to restart. We turned our emergency lights on for cautionary purposes, but after approximately 30 minutes, the lights completely stopped working. There was evidence of oil leakage underneath the vehicle, as well as oil splatter underneath the hood of the vehicle near the engine and over the entire exterior of the vehicle, from the front hood to the back window. We had the vehicle towed to the nearest kia dealership and were told by the service department that the bearings in the engine had failed, which resulted in "catastrophic engine failure," and that engine will need to be replaced. We were also informed that the engine in our vehicle is a 2.4-l mpi engine, which is not part of the current recall; however, individuals at the dealership and with kia customer service confirmed that the problems we experienced are the exact same problems that have been reported with the 2.4-l gdi engines that are part of this recall. We have been extremely diligent with oil changes, and had approximately 2000 miles until our next oil change, which we can support with documentation. Kia has denied our request for assistance because our vehicle is no longer under warranty.
The contact owns a 2013 kia sorento. The contact stated the vehicle was consuming an excessive amount of engine oil. The vehicle was taken to kia chula vista (540 auto park dr, chula vista, ca 91911, (619) 656-2700) where it was diagnosed with needing the transmission and catalytic converter to be replaced. The vehicle was repaired but continued to experience the failure. The vehicle was taken back to the same dealer and the contact was informed that the engine needed to be replaced. The vehicle was not repaired. Upon investigation, the contact associated the failure with nhtsa campaign number: 20v750000 (engine) however, the vin was not included. The manufacturer was informed of the failure. The failure mileage was approximately 99,500.
The engine failed to start. The vehicle was parked on the street during the work day. The vehicle was towed to a kia dealership. We were initially told by the kia dealership that a new starter was needed. Once installed the dealership said the engine ceased. The engine only had 88,299 miles on it. The motor had to be replaced. There was no indication that something was wrong with the engine. Routine maintenance was made to the vehicle. Luckily we bought an extended warranty we we purchased this used vehicle and there was no out of pocket expense.however you are at the warranty company's mercy on whether or not the repair is covered. Although it took some time, we were covered.
We bought the 2013 kia sorento in september 2012 with 140miles on it. We've had no issues till this year my wife had her 1st stall in mid january while at a stop sign. She never mentioned it to me until it happened a second time in february. It finally happened to me during the second week in march on a saturday i was bringing my son to baseball practice i pulled out of my driveway drove to the end of the street and stopped at the corner but when i pressed on the gas the car didn't move. It took me a few seconds till i noticed it had stalled it was so quick and silent i didn't hear or feel it stall. I put it in park then started it and it's been fine till today when my wife went to pick up our kids from school. She was driving slowly on the side streets next to the school looking for a parking space when it just died. This is extremely dangerous if this happens and causes an accident or even a fatality kia will have a serious law suit on their hands. I'm bringing my kia to the dealer on april 18, 2013 but when i spoke to the service guy on the phone today he mentioned if there are no codes there's not much to go on to determine a problem.
On may 5, 2021 our sorento started smoking/steaming so we had it towed to our kia service center who told us we needed a new engine due to bolts being stripped and warping the cylinder head. The vehicle is currently at our local mechanic and can be made available for inspections. I believe the engine could have done a lot more damage to us and others around if the engine had caused the vehicle to seize and cause an accident. The vehicle has only been seen by the kia service center and my local mechanic. No other personnel has inspected the vehicle. The vehicle started to overheat about a week or two prior to the final incident. We took it to a mechanic (not my local mechanic) stating the vehicle was overheating, though they were unable to recreate the overheating. It is unknown why they couldn't replicate the issue.
Driving to work, the engine seized at a red light. Manage to roll to parking lot. Lost steering and braking. My shoulder still hurts from pulling on steering wheel so hard. Very scary as was on very busy 2 lane (each way) in morning rush hour traffic. Called aaa immediately. They towed the car to our mechanic. Mechanic said bearing/engine locked and would need to be replaced. Sorento had 103k miles so not worth the expense. Radio/blue tooth, etc. Hadn't worked for long time. Sold sorento to salvage yard that same day.they towed the vehicle off our mechanic's lot. I was told about the related recall afterwords. Haven't contacted kia yet but just found this #, 800-333-4542, which i can try to ask them about this situation.documents: i have receipt from the salvage yard. Aaa didn't give me any paper work but i'm sure this can be documented. My mechanic felt bad and didn't charge me since he couldn't fix and didn't give paperwork.
I've had my oil changes on time. Theyre free at my dealership so im there like clockwork. I drove to work just fine but when it was time to go home i noticed my engine was making a ticking noise. I turned the car off and back on to make sure and it was ticking. Now my check engine light comes on. As im driving out the parking garage i noticed a load knocking sound. I checked my car and it read a p0014 code which is an advanced camshaft. After dropping it off at the dealer they told me i may need a new engine. I spoke to someone at kia who said that there was a recall on 2013 kia sorrentos but mine wasnt under the recall because it was made at a different location. Although my car had similar issues kia would not help! since i just bought the car and im not the primary owner im stuck with either a high repair bill or carrying over a bunch of negative equity into a new car deal. Kia is known for their faulty engines and i just wish i knew this before buying one!
During acceleration the engine rattles and jerks losing power until i take my foot off the gas pedal. Engine is attempting to stall.
I was driving to houston on 288 highway at a speed around 60..65mph and the engine just die i pull over try to start suv back on and the engine light come on flashing so i tow the vehicle to my house y put a $20 dollars code scanner on it and a p1326 code come up ( knocking sensor) so i check on line to see some options and i read that they have some recall..
The contact owns a 2013 kia sorento. The contact stated that the abs warning indicator and two other warning indicators randomly flashed. In addition, there was an abnormally loud knocking noise that occurred randomly. The dealer replaced the two rear wheel hub assemblies, but was unable to replicate and diagnose the engine assembly failure. The dealer kept the vehicle for a day and test drove the vehicle, but provided no solution. The dealer stated that the manufacturer was aware and there were several tsb alerts. The manufacturer had not provided a repair solution. The approximate failure mileage was 40,178.
Daughter was driving car on city street, and engine stalled coasted to s stop. Recall for faulty machining on 2.4 l 4cyl kia motors. Recall # sc147. Kia states that this vin does not fall under the recall, but same issue as other 2013 kia's. Internet stated that all 2.4 l 4cyl engines were covered by the recall for engine seizing up from bad machining.
The contact owns a 2013 kia sorento. While driving approximately 10-15 mph, the vehicle stalled without warning. The contact stated that the vehicle lost electrical power. The contact was unable to restart the vehicle. The vehicle was towed to an independent mechanic and then to kearny mesa kia (7303 clairemont mesa blvd, san diego, ca 92111, (858) 365-8763) where it was diagnosed that the engine seized and needed to be replaced. The vehicle was not repaired. The vehicle was not included in nhtsa campaign number: 17v224000 (engine and engine cooling). The manufacturer was not notified of the failure. The approximate failure mileage was 58,000. *ln
Military stationed overseas with an upcoming move to the usa (moved august 2017).engine light illuminated on june 25 2017. Engine knock started on june 26. Towed to dealership in england on july 11. Car was ruled inoperable with engine failure on july 12. We were forced to leave our car in england due to parts availability and lack of assistance from kia. We still have not heard about parts availability nor are we in possession of our car. Nearing 3 months without our vehicle has put us in financial distress.
No oil leak but every oil chang there is no oil steering is just not right
On two occasions one month a part, while driving my 2013 kia sorento lx3 the engine light went on and the car was unable to shift rpm's and could not accelerate over 15/20 mph.the car went into "limp home" or safety mode when trying to accelerate and merge onto a 40mph and 50 mph highway.the car could not speed up to flow of traffic and was nearly rear ended by rush hour commuter bus with two small children in the back seat in chicago, il.kia service said car "fixed" twice.concerned about repeat problems and potential fatal accidents as result of some malfunction.
The contact owns a 2013 kia sorento. While driving 55 mph, the vehicle stalled without warning. The contact coasted the vehicle over to the side of the road and powered off the engine. The vehicle was restarted and was able to drive normally. The vehicle was taken to fuccillo kia of greece (located at 4321 w ridge rd, rochester, ny 14626, (585) 720-8000) to be diagnosed, but a failure code could not be found. The vehicle was not repaired. The manufacturer was notified of the failure and did not assist. The approximate failure mileage was 78,800.
The engine seize while diving and is not the model recall on 17v224000
While driving on i 81 in shenandoah county va my kia started losing power, lowing the speed i could do and the rpms right in front of a semi truck. It has happened since then and actually before then but was never as scary. The dealership has not been able to duplicate the issue or find any codes in the computer.
I was diving as usual, taking my kids to school and the car suddenly gave up. With very loud rattle, had to stop, thought car was going to explode.so, i got it towed and looked at by auto mechanics. Took it to 2 mechanics to verify. I have all docs to corroborate that the engine gave up completely. Had to replace engine. Called kia to ask if there was a recall on my vehicle. The man said "no." but i am sure, they will be recalled soon..
I was driving my car and all of a sudden it started to reduce in speed, i saw the engine light come on, then as i tried to push the accelerator the cars rpm would no go past 2, so i drove to a auto zone and rhey checked the error, that said they did not know what it was, so as i was driving home the car started making a noise as id there qas metal on metal, i stopped my car and had to call a tow truck to bring home, after doing some research i found out the code was for some bearings.
Driving through neighborhood approximately 25 to 30 mph, vehicle suddenly screeched to halt (i did not depress the brakes), engine light came on.all parts of vehicle were disabled (unable to steer, start, etc.)i was thrown forward despite seat belt on due to sudden and complete stop.thankfully, i was the only vehicle in the roadway at the moment.after several minutes of no response from vehicle with ignition issues, i was finally able to restart and continue my drive, as well as contact dealer for appointment to 'repair' this rampantly unsafe 2013 kia sorrento engine issue.i purchased this vehicle new in february 2013 with the notion that kia has a 5 star safety rating.after this incident and after reviewing other eerily similar complaints, i vehemently disagree with the rating.this is an extreme safety hazard.i drive to and from patient's homes for a living, often traveling freeways and in remote areas.i did not notice any issues with motor prior to 'computer upgrade' requested at last visit to dealer.i am hoping that kia resolves this obviously rampant issue before serious injury or death results from this problem.i will no longer transport my children in this vehicle until kia can remedy this situation.i am taking in to the same dealer who did 'upgrade' today to 'repair' if possible.i will also be contacting kia via phone and email contact as well as the dealer from whom i purchased my vehicle.all need to know that this engine failure issue is serious and could be fatal if not dealt with soon.
Car burst into flames without any warning.
The engine of my 2013 kia sorento, with less than 58k miles, seized and shut off completely, causing the steering wheel to lock when i was driving on a busy suburban street. Thankfully, i was able to coast to the side of the road, where i was able to restart the engine and drive home, noting a knocking noise in the engine the whole way. The car remained in our garage for the next couple weeks while we were on vacation. Once home, i drove the car (knocking all the way) to firestone where they diagnosed the issue as a probable bottom end engine connecting rod failure, noting they had seen at least five or more kia sorentos with the same problem, then proceeded to pull up the nhtsa recall for 2011-2013 sorentos with engine failure relating to bottom end connecting rods. The car had barely made it to firestone (where the engine died completely) and had to be towed to the jim sipala kia dealership in west chester, pa, where the car had been purchased, used, in 2014, with about 16,000 miles.sipala kia diagnosed what firestone had suspected but refused to do anything b/c the vin # of my car did not match those in the recall, even though it was the exact same issue, which they did not deny.the issue my car has falls under the nhtsa safety recall #17v224000, recall date 3/31/17, wherein the consequence of this issue is noted as 'bearing wear may result in the engine seizing, increasing the risk of a crash.',which is exactly what happened to me.
I was driving on the interstate and at 70 mph i had sudden power failure and the the engine completely died. After about 30 minutes it started up just long enough to go a half a mile and it did the same thing. 10 hrs later it started up again and we were able to have a diagnostic reading done which showed nothing. The battery and alternator were tested and are both working completely fine. Later on it ran fine for about an hour and then suddenly did the same thing again.
While accelerating on an incline the engine lost power all together and the engine light came on.kia needs to investigate immediately!
My engine oil is disappearing. The dealer has checked twice and found no evidence of leak or signs of burning oil. After 2000 to 2500 miles the engine is completely out of oil with no oil light staying illuminated.the oil light blinks for a second and goes off and would be very easy to miss. I feel that this is directly related to the non collision fire issue that this same engine is having.if i were to not see the oil light blink, the car could be driven home and have a major failure.all maintenance except one oil change has been done by two local kia dealers and at proper intervals. I have owned the car since new.
2013 kia sorento, 2.4l.i have replaced the alternator, accelerator position sensor, and the crank shaft position sensor.symptoms of the problem are this, after driving to achieve full operating temp, let the car idle for 15 minutes, pull out and get on highway, slow acceleration, and at 2000 rpms, the car violently jerks about 3 times, tach goes to 1000 rpm, accelerator is non responsive but engine does not die, after about 4-5 seconds, the engine begins to respond normally, no codes are captured, no indication to what the issue is.i did bring my car in not long ago and they re-flashed the computer that controls the transmission, and this new software may be at fault.it is non reproducible to demo to the kia mechanic. But can happen as said above but not reliably.i plan to get a full electrical diagnostic of the main computer, the body controller, and transmission controllers to see where the fault is.i question the health of the main computer as no codes are recorded.....sampling rate seems to be in question.this can happen at 60 mph or 30 mph, at lower speeds seems like the engine will totally quite about 30 percent of the time, other times the engine continues to run but in "limp mode" and non responsive.i see this as a severe safety issue, you never know if it will die.it also seems like the transmission is commanded to a lower gear at high speed and after the jerks, the engine will shut down so damage will not occur to transmission or engine.if engine does not shut down fully, it seems like it takes about 5 seconds for the computer(s) to reset and resume "normal" operations.always happens when in motion, never stationary on city street or highway at 60 +mph.
2013 kia sorento lxloss of accelerator control.i had just exited a 55mph boulevard onto a 35mph residential street. As i accelerated to the posted speed there was a ?pop?, the car lurched, and the engine light came on. The engine was still running but there was no response from pressing the accelerator pedal. I cut off the engine, waited a minute and restarted it. The engine, transmission and electrical all seemed to be fine but the accelerator was non-responsive. Surprisingly the engine idle speed was sufficient to push the car along on moderately hilly roads. I managed to get the car to the kia dealer, where i purchased it, and left it with the service department.after i got home i did a google search for ?kia sorento acceleration? and found multiple reports of accelerator problems with 2012 through 2014 kia sorentos.http://www.kia-forums.com/2011-2013-xm-sorento-forum/76454-2012-sorento-disconnected-accelerator.htmlhttp://www.carcomplaints.com/kia/sorento/2013/engine/died_while_driving.shtmlafter reviewing the various posts i believe that the computer software upgrade that the service departments are loading are not going to resolve the issue, otherwise kia would not have been having this issue for several years. I believe the actual issue is a faulty part that has not been replaced or redesigned. If that is the case then i will have this issue again sometime in the future.the tech reported that they found 3 service codes. They cleared the codes, checked the computer software and "found old version". They reported that they updated the software and performed a throttle cleaning. They test drove the car twice and the engine light did not turn back on (no codes).
The contact owns a 2013 kia sorento. The contact stated while driving at 20 mph, the front half of vehicle spontaneously caught fire. There were no reported injuries. The fire department was called and extinguished the fire.a police report was not filed. The vehicle was towed to an independent lot. The insurance company took possession of vehicle. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted however no further assistance was provided. The failure mileage was 105,000. *lnthe consumer provided photos.
Rear main seal started leaking profusely at 40k miles.vehicle has been towing trailer that's 2000lbs but has tow capacity of 3500lbs. Concerned that the tow capacity is overstated as the rear main seal shouldn't be a problem in a newer vehicle.looking at a $1200 fix for a problem that shouldn't have happened.
I took my vehicle in to have the oil changed and have a inspection. During the inspection they found that the timing belt cover was just starting to leak. They would need to replace the gasket costing over $1700, then inspect the rest of the components. Thats not even what it is gonna cost if there is more to be done. Under 130000 miles.
I experience a loud knocking in my engine, upon bringing to the dealership for further inspection, the engine is believed that the rod bearings failed and the engine has metal debri insode of engine. Causing the engine to be completely unusable andpossibly other engine damage because of this. Not to mention the sensors on the car never came on to warn me of any possible problems that might be happening. The car is still being owed on and in undrivable condition. It has been since parked, except when towed ( full bed tow) to the dealership for inspection and than towed back to my residence. The estimated cost kia offered was over $9,000 for parts and labor with only a 12,000 mile/ 1 year warranty when the original engine warranty is 100.000 mi warranty. The maintence has been kept up on during the life of the vwhicle and no known negligence was done to cause this problem.the problem was identified when my husband was driving and the car stalled out 3 times while picking up our kids from school. When he arrived home it had lound knocking noises coming from engine , so we arranged for the dealer to inspect the issue. They informed me it was over their warranty because of the mileage and wouldnt cover the damage. I have since found out other owners with similar problems as my kia happening to them as well as the lawsuit that kia /hyundaipaid outfor repairs in the case greg wallis vs. Kia motors case #8:16-cv-01033 (us district court for the central district of california. With them agreeing to pay all repairs.
Around 60,000 miles, my kia sorento is losing oil without any signs of leak or burning. Just disappearing. Have completed 3 total 1,000 mile oil consumption tests at kia of west chester, pa and i have asked them to start a claim. It is losing at least a full quart after 1,000 miles. I continue to check oil, purchase quarts and am anxious with concern over the legal issues driving a vehicle with engine recalls and the chance of losing a life due to engine and connecting rod malfunction. 2nd owner and purchased feb. 2017 from ardmore nissan (ardmore, pa).
The contact owns a 2013 kia sorento. While driving, the vehicle stalled in the middle of the road. The contact received assistance with pushing the vehicle to the side of the road. The vehicle was towed to an independent mechanic who stated that the engine seized and needed to be completely replaced. The contact called the manufacturer and received a case number. The contact scheduled to have the vehicle towed to carolina kia of high point (2445 n main st, high point, nc 27262, (866) 824-7081). The vehicle was not repaired. The failure mileage was 100,000.
Engine seized up while driving on the highway causing me to have to dangerously cross over all lanes to the shoulder of the road. After getting it towed and looked at by mechanics in two different locations i was told that the engine needed to completely be replaced. Kia said they would not replace this even though the car is a 2013 with 61,947 miles on it
The contact owns a2013 kia sorento. The contact stated that while driving approximately 35 mph, the vehicle became resistant to acceleration. The contact indicated that after turning the vehicle off and restarting the engine, the vehicle operated normally. The failure was recurring and on one occasion, the vehicle stalled without warning. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure.the failure mileage was 25,000.
While driving, my truck stalled while turning into a parking lot. Immediately after the stall, the engine light came on and started blinking, shortly after the battery light came on as well.i parked the car in a safe location to check the vehicle. The vehicle would not turn over. I needed to jump the car several times in order for it to turn back on. The engine light still appears blinking as i drove it to get a diagnostic reading . While driving the car , leaving idle the car would jerk and have a hard time moving back into motion. The code read p1236 knock sensor fault/sensor bad.my car had just come out of kia two weeks prior in full health. This issue came out of no where.
The engine is making an unusual amount of noise in the engine. It also is burning up to 3 quarts of oil between changes. I know that there is a recall on this vehicle. I have had it back to the dealer four or five times for this problem with no help. They tell me if it locks up they will fix it but not until. This is not acceptable. What do i do?
Vehicle overheated one time and numerous items damaged. I get routine oil changes and maintenance. Bolts backed out of engine and misthreaded.no fire, although i stopped driving it instantly. Had to repair several items. I believe this vehicle is too new to be having these damages. When i ran the vin# there is no recalls. [xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).'*pm
I previously had no issues with my vehicle, besides an airbag light that repeatedly turned on for no reason. I followed recommended scheduled maintenance and had recently had an oil change and full diagnostic. A week ago, while driving, my engine suddenly began sputtering then died. I pulled over, looked under the hood, and found nothing visibly amiss. Then i got back into the car and it started back up. Then after driving a short distance there was a clicking sound in the engine and my engine light had come on. I drove another 20 minutes, parked the vehicle over night and started it up the next morning. Although it continued to click the engine light was no longer on.after driving about 30 minutes the clicking grew more insistent than there was a loud "snap" noise and my engine died. I towed the car to my repair shop, the kia dealership in waipahu, and they informed me that the engine had seized and was irreparable. They could not diagnose exactly what was wrong but they assured me that regardless of my diligent maintenance the vehicle was beyond reasonable repair.
The contact owns a 2013 kia sorento. The contact stated that while driving 35 mph, there was an abnormal knocking sound coming from the engine, without warning. Due to the failure, the contact had the vehicle towed to the residence. An independent mechanic arrived at the residence to inspect the vehicle. Upon inspection, the mechanic recommended that the vehicle be serviced by an authorized kia dealer. The vehicle was towed to stokes kia (202 s. Goose creek blvd, goose creek, sc 29445) to be diagnosed. The mechanic diagnosed the vehicle with engine failure. The manufacturer was notified of the failure and agreed to pay for the parts while the vehicle owner pay the labor cost. Upon investigation, the contact discovered nhtsa campaign number: 20v750000 (engine) which was linked to the failure. The vehicle was repaired. The failure mileage was 108,000.
The contact owns a 2013 kia sorento. The contact stated that while driving at 60 mph, the vehicle stalled without warning. Due to the failure, the contact had the vehicle towed to an independent mechanic where they diagnosed the vehicle with engine failure. The mechanic then printed out information about nhtsa campaign number: 17v224000 (engine and engine cooling) which the mechanic linked to the failure. The contact then called nhtsa where she was informed that the vehicle was not included in the recall. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 130,000.
About 6 months ago when my radio turned off and wouldn't turn back on.i took it into the dealership and they said that it must have been a one time thing because they we not able to duplicate the problem again.i went with it as this is the 3rd kia i have owned. On 12/5/13 i went to turn my car on and it didn't start, i waited a few seconds tried again and she started.the very next day 12/6/13 i drove to la with my son and on my way back down (90 miles away from home) the radio went out again and my car felt very sluggish.i couldn't call my husband as my bluetooth is connected to my radio and i was already on the road when the radio went out again.now today 12/11/13 i was driving on the freeway to a doctors appointment.as soon as i get off the freeway i am at a stop sign, i stop.when it is my turn to go iswhen my car decides to completely shut down! all the lights flickered, the radio went out and my car was still stuck in drive, on a slight hill. I immediately put my hazard lights on, put the emergency break on as i didn't want my car to roll backwards.after trying to restart my car about 4 times i was finally able to put the car in park and restart the car.but she was shaking the entire time until i finally parked the car and went to my appt.i purchased this car for safety as i have never had a problem with any of my other kia's.i will be taking it in to the dealership tomorrow and see what they say.after reading all of these complaints from people with the same exact issue i am looking at kia to recall this car.they shouldn't wait until a fatality occurs to rectify this issue.i live the california so after 3 times for the same reason it will fall under the lemon law but my concern is the safety of everyone else especially my 3 children that i am constantly transporting, and myself on my 140 mile drive daily.please recall this vehicle!
The contact owns a 2013 kia sorento. While driving various speeds, the contact heard a rattling noise under the hood. The noise became extremely loud when the accelerator pedal was depressed. The contact noticed the rattling noise coming from the engine and the check engine warning indicator illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the engine needed to be taken apart. Additionally, the contact stated that the mechanic recommended that the engine be replaced. The vehicle was not repaired. The dealer was not contacted. The contact referenced nhtsa campaign number: 17v224000 (engine and engine cooling). The manufacturer was notified of the failure and provided case number: 12519740, but did not offer any further assistance. The approximate failure mileage was 84,000.
Check engine light came on without warning and two minutes later my engine seized in the middle of a 4 lane highway around a blind turn. I feared for my life as i couldn't move my vehicle and cars trucks were zooming by at 80 mph. I had to get my car pushed off the road to safety, later towed to a local shop. Was told the engine was completely shot. This is common with kia engines as my research has shown. My make and model have had recalls but not my vin#. Seems however i have the same problem. Why was my engine not recalled? i'm lucky i wasn't seriously harmed but now i'm left without a car and fear loosing my job bc i don't have a way to commute 35 minutes to work now.
I was stopped in the left turn lane waiting for traffic to pass so that i could pull into a shopping center parking lot when suddenly everything shut off.i had first noticed the radio had shut off and then i realized that the entire engine had shut down as i could not move the vehicle.after putting the vehicle in park and turning the ignition off and the restarting it, i was able to resume driving.as this was the day before thanksgiving, i was not able to take the car to the dealership until the saturday after thanksgiving. Similar to others here who have made complaints, the automotive technicians at the dealership were not able to find anything wrong with the car even after test driving it and having it connected to the computer. The problem has not occurred since taking it to the dealership.i thought that maybe this was just a fluke thing until i read all of the complaints here.kia really needs to find out what the issue is with these vehicles before someone gets seriously injured or killed.
Recall notice for engine and engine coolingrecall power train
On 3 separate occasions over the past 2.5 years the engine has completely stopped while i was driving on the freeway.i have narrowed down how to reproduce the problem:1)set cruise control2)shift into neutral3)turn off cruise control quickly after shifting into neutralthe problem doesn't happen every time, but when it does:1)the engine stops immediately2)a bunch of dashboard lights come on: check engine, oil pressure and others i can't remember3)the power steering stops working (probably because the engine is off)this is very alarming!i generally work around the problem, but on 7/26 while traveling in wyoming (80 mph speed limit on i-25), the engine quit while i was going 80 mph!luckily the brakes still worked and i was able to get the car the side and restart.i could have easily wrecked.to restart the engine, i:1)shift into park2)turn off ignition3)turn on ignitioni mailed kia the above information two days ago and have not heard back. Updated 9/15/15 *ln.... Updated 09/30/15
Less than 3000 miles after kia did a oil change covered under warranty for engine recall did i find out that my engine was completely out of oil. The dealership took my vehicle and after 3 months a new engine was put it. I got the vehicle back still experiencing problems with the vehicle rough idling, problems accelerating and sputtering while driving.
On tuesday, august 30th, 2016, my husband was driving in our 2013 kia sorento with our two toddlers when the car just stopped running with no warning whatsoever.he was going approximately 45 mph driving straight when the failure occurred.we lost all power including power steering so it took all he had to coast and pull over safely.he called kia who got a tow truck en route to tow the vehicle to our dealership.my dad had to come by to pick up my frightened girls while my husband waited with the vehicle (it took two hours). We have never had any major issues before with this vehicle and faithfully had it maintained through the dealership.the next day, the service department gave us news we were not expecting; the engine was blown as we broke a crankshaft.this vehicle only has 36,000 miles on it!!luckily this is covered under the warranty since they verified that it was properly maintained by them.fast forward a week and we get the call tonight that kia has yet to release a new engine to be installed and they have no time frame.
The contact owns a 2013 kia sorento. The contact received notification of nhtsa campaign number: 20v750000 (engine). The contact stated that her son was driving at an undisclosed speed, when the check engine warning light illuminated. The vehicle was towed to the local dealer to be diagnosed. The contact was informed that the engine needed to be replaced. The vehicle was not yet repaired and remained at the dealer, awaiting approval from the manufacturer to authorize the recall repair. The failure mileage was 130,000.
Engine started making a loud noise, checked oil turned engine off and on again and noise continued.drove home approx 150 miles from visiting our son at college.after arriving at home engine still made noise.took into dealer the following day and today was informed we are needing a new short block engine and it's on backorder for a week and a half.not a happy customer, since i am making car payments and don't have the vehicle.it worries me what is yet to come with this vehicle.the reason we purchased it to begin with was the warranty, but had we known we'd be using it 7 months into owning this kia i would have never purchased it to begin with.i do want to say the dealership we are dealing with are extremely helpful with a loaner car, although it's a sedan and not what i purchased.so they are doing their part and i appreciate that fact.
While driving at about 60 mph, in drive, my engine started knocking and it appeared to be a rod or crankshaft bearing.drove to kia dealer and they said that i would need a new engine.i was told it was not covered by warranty because i was the second owner.i have regular oil service changes and the car's mileage is about 56,000.it is still at the dealers yard. We bought the car in 2013 with only about 11,000 mileage.
My car was driving on the highway when the whole thing just cut out. I've never had aa problem with it. And i had to get it towed just to be told i need a new engine.
Recall 2013 kia sorentovehicles engine knocking sound
On 6/3/2013, pulling into a gas station the car engine just shut off. Couldn't steer the car or break. Put it in park and restarted. On 6/18/2013, slowing down for a pedestrian and coming to a stop the engine shut off.put it in park and restarted.when i restarted it my seat cooler turned on automatically.car is at the dealer right now, over night because they cannot diagnose it without it happening to them.i purchased a brand new car so i wouldn't have to go to the mechanic, now i don't even want the car if i have to worry about my safety and the safety of others every time i drive it.i hope kia makes this right and finds the problem or recalls the car.
While driving on the freeway at about 70 mph the car's accelerator stopped working and the engine light came on.i was in the lane next to the fast lane in los angeles.i quickly turned on my hazard lights andpulled over about 5 lanes to the shoulder.thank goodness it was late at night and i was able to pull over safely.i had four kids in the car driving home from magic mountain!i turned off the car and turned it back on and it worked fine the rest of the way home although i did stay in the slow lanes in case it happened again.this happened on a saturday.on sunday my husband drove the car a few miles to have lunch. The engine light was on when he left but then turned off when he was on his way home.took the car to the dealership on monday and they said i needed a computer update and that would fix the problem.they let me know this has happened to other cars and the computer update has worked.very disappointed in kia knowing this has happened and not sending a letter or letting us know about the problem to have us come in and get the update done.we could have been in a serious accident resulting in death.i hope this fixes the problem.this is the first kia i have owned and have loved the car up until this point.
The when is in motion or driving it feels like dragging and looks like it wants to change gears but it don't when it needs too .i am scaredthis can be one of those cars that are getting in firei am always having the kids in this car what can i do .,..and is an ongoing just very worry
The contact owns a 2013 kia sorento. The contact stated that the vehicle failed to start. The vehicle was towed to nissan kia of middletown (4961 ny-17m, new hampton, ny 10958) where it was diagnosed that the starter needed to be replaced. The vehicle was repaired; however, the mechanic noticed that the engine failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of failure. The approximate failure mileage was 100,000.
My son was driving our 2013 kia sorento with 57,000 miles on it when it started making a strange noise. He pulled over to check under the hood. He didn't see anything obvious and preceded to drive home. As he pulled out onto the city street the kia stalled. We then had to call a tow truck, get it towed to the kia in amarillo, tx. The dealership said that the engine had locked and it needs to be replaced. They also said that our kia was not covered by the recall! even though it is stalling just like all the other models included in the recall.
2013 kia sorento. Consumer writes in regards to engine safety recall issued. *ldthe consumer stated knocking noise could be heard from the engine. The dealer could not duplicate the failure. The consumer stated the dealer refused to repair the engine under the recall.updated 11/07/2017
The contact owns a 2013 kia sorento. While exiting a highway, the brake pedal traveled to the floorboard when it was depressed and became stuck. The contact pulled the vehicle over to the side of the road as it lost electrical power. The vehicle finally stopped and the emergency brake was applied. The vehicle was unable to restart and was towed to an independent mechanic. The mechanic diagnosed that the engine seized and a new engine was needed. The vehicle was included in nhtsa campaign number: 17v240000 (engine and engine cooling), but the contact did not receive a notification. The contact also stated that he took the vehicle to the kia store (5325 preston hwy, louisville, ky 40213, (866) 627-6887) to have the gear shifter replaced per nhtsa campaign number: 15v626000 (power train). The failure mileage was 79,000.
My engine seized while driving down the interstate @ 77 mph. Kia consumer tells me my engine isn't the engine on the recall list. The gdi engine is and mine is 2.4 l4 dohc. How come kia has a recall on 2013 kia sorento but discriminates engines. One of the scariest situations i have ever been in! and now kia says too bad!!! now i am without transportation and relying on friends for rides until kia consumer can get answers. No loaner from my local dealership or rental. And may i add this happened 691.5 miles from home.
Vin is [xxx] 2009 kia rio 5 sx- after driving to san diego and back to portland or, our engine began to putter and had issues accelerating and smelled like it was on fire.we also noticed a rattling sound that increasingly got louder. Once home the engine light came on so we took it to the shop we get all of maintenance done and they said that they spoke to kia and from what they see and hear, we will need to get a new engine.they even said they would not work on the engine due to liability concerns.i then called a kia dealership and they said it sounds like i need a knew engine, even with out bringing it to them.then i took it to the kia dealership i purchased it from.they said it would cost about 500 bucks to have the shop open the engine up but from the sounds and smell they said i will need to get a new engine.kia has stated that my car is out of warranty and that the engine is not the one that was recalled and in a lawsuit already.the issue with that engine is the same as my engine now.a car that has been maintain religiously by the owners manual and is only 5 years old of which i owned it for 2 of those years, with 125874 miles should not fail like this.i have been trying to work with kia corporate but they keep coming back with i will need to pay for the new engine because the failure was due to poor maintenance (not true) and because the engine i have is no longer being made or used by kia.the cost is between 5000 and 10000 dollars and their good will offer was to pay 1200 of that.they haven't even opened up the engine to find out whats wrong....information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Our vehicle is consuming an entire tank of oil under 1,000 miles of driving. The engine must have something wrong with it, but the dealership insists the engine is normal. They agree the problem is bad but take no responsibility for the engine. The suv runs weaker than normal with less power than when we bought it 2 years ago now. It is driven less than 40 miles a day for work commute and consumes oil at an astounding rate. While i know there is some type of engine recall for this model and year i am confused as to why our vehicle is not being taken care of as it should be.
When i was driving on a highway,car suddenly stopped with big noise and now leaking oil from engine and not able to start my car
Purchased 2013 kia sorento brand new on 6/11/12, car was shaky and idled roughly on & off during the first year, seems to have resolved itself. On 12/22/14 while driving 35 mph on secondary road engine began to make a ticking sound. Parked vehicle and had it towed the following day on 12/23/14 to kia dealership, they called me that afternoon and told me it was the oil control valve and it was ordered and requested for overnight and car would be done on 12/24/14. I called dealer on 12/24/14 @ 11:03am and part wasn't in yet was told that i'd be called when part arrived. Received call from dealer at 2pm that part had arrived and been installed by techbut that engine was still making ticking noise, so not fixed. Was told that they would have to start over again on friday 12/26/14 with request to kia warranty service for approval for "engine tear down", which i will also have to authorized and agree to pay $400.00 for (waived if all repairs are covered by warranty). This vehicle only has 53000 miles on it and has been driven for 30 months, all regular maintenance schedules followed and there should no way be an internal engine problem on a properly built engine. Kia has some serious issues with the engine in this car and should have recalled the entire line of 2013 sorento's and corrected the problem. I was told by the service department at the dealer that " we may be looking at a new engine". I hope not, even though i could have a almost 3 year old car with no mileage i don't want one, if the first engine has this serious problem what would the second engine have. I am going to do everything in my power to hold kia responsible and make them cover under warranty.
While driving engine oil lamp lights and since i was less than 2000 yards from home,i costed into driveway. Engine off, i lifted hoodand checked oil and it showed nothing. Looking behind car, i notice oil all over back of car rear and some on road and driveway. Filled oil and restarted only to see oil being pumped seemingly out of rear main and front of trans. Took to nearest dealer who fixed problem under 50k warretee. It was oil sending switch located under intake manifold. Seal between metal body of switch and electric connection of same blow out. Seems like epoxy did not hold. Less than 17 k miles later, same thing happens on highway exit ramphad towed 85 miles back to local area since kia couldn't find mechanic to work on it during hunting season. 1500 dollars later after showing mechanic links to the oil leak fix... They fix again the same oil sending switch. Some people have had it replaced 3 to 4 times. Canada has this part as a recall. Why not the usa yes i paid for it as warrantee expired due to 5 years.
The vehicle has high oil consumption, roughly one quart of oil per one thousand miles driven.quick searches online have revealed this is a common problem.
There is i recall on the same year make and model of my car except the engine they say is the or cylinder and not the 6 but i have had a blown head gasket since i bought a car from a dealership certifiedpre owned and still paying on it however my call gets so hot that i have to pull over a lot to let it cool off and i put alot of money in antifreeze and water. They will not work with me at kia dealership they are saying theres no recall on the v6 only 4 cylinder and i dont have $3200.00 to just pay for it to be done. Because of the same side of the head gasket being blown as the recall on the 4 cylinder as for that the recall is made because of catching fire because the head that is blown in the recall is same one as mine against the fire wall and it gets super hot like it's gonna catch fire at your feet on the inside like the 4cylinders
The nhtsa.dot.gov site says there are zero recalls for my car.this is not true.my car had an engine recall in june of 2017 which has not been satisfied.they now say there is nothing wrong with my engine.
We leased 2013 kia sorento in aug 2012 after driving few months engine starts to shut down by it self, the first time shuts down on my driveway, i didn't contact dealer at that time, after few months i was driving on street and engine shuts down again and i couldn't put the car in park to start the engine again, called aaa tow truck to tow the car to dealer, after few days the couldn't find any problem but dealer contacted kia center for help and they changed parts and hoping everything is fixed but after few months the problem start again and engine shuts down again and again and again almost five times in one month, the last time engine shuts down when my wife was going to drop off our kids at school and all the cars stopped in the morning rush hour, they were panicked and we contacted dealer again for second time and took the car in for repair, after few days test drive and test everything they couldn't find anything and they did connect a recording device to our car to record the fault or code when engine is shutting down, this is inconvenient all the wires are hanging from that device. We explained this issue to dealer service manager, sales manager and it is high safety issue, i am wondering if those managers will drive this car or their family will drive this car around, it is very easy to tell us we couldn't find anything, thank god we didn't involve in any accident but if happens i am wondering what kind of answer will get from dealer. So we are going to drive around and next time will be third time and by california lemon law they have to take this car away and return our money or give us a new car.
While driving my 2013 kia sorento sx, the oil switch failed and leaked out all the oil in one day (less than 15 miles) causing engine issues. The issue happened while in motion and the oil light flickered on and off. This seems to be a known issue with these engines.
Engine lockd up making a clicking sound when started. It locked up steering and gear shift a couple times before it started the noise. Was told by dealership not covered by recall because manufactured in different plant than other sorentos with exact same problem.
Engine stalled a total of 8 times while in motion since 6/13/12, the date of purchase of this new car.this car had been taken into the dealer multiple times.kia has said it cannot diagnose the problem.
There is some kind of fluid leak, possibly oil, in the engine compartment. I did have vehicle checked in 2020 for a recall but they did nothing about the leak. Now the leak is causing engine to smoke after being driven. I know there is an engine recall on my vehicle but my local dealership chose not to address it on my last visit. I now have left a message to get vehicle checked again and no one has called back. I called kia customer service and spoke with ryan in california and he said there are no recalls on my vehicle. Should my vehicle be checked under sc200? my vehicle has all the symptoms that fall under that recall. I am greatly concerned about engine fire/failure.
My 2013 kia sorento should become a part of the recall that is currently involving kia motors. We changed our oil and noticed it to be what my husband called a bit lumpy. Took our car into the local garage and they told us there was a leak on the top of the motor. We planned on fixing this the following payday, but instead left the dealership to a high pitched squeal and that was it the car never moved again. The rods were shot and caused motor to seize. Our local garage, bending wrenches believes there is evidence to support our claim. We have paid for a new engine to be placed in vehicle and are hoping to become a part of this recall and be reimbursed for this manufacturer defect. We have all paperwork from garage and also kept the oil that had been changed from the kia showing that there is probably little fleks of the metal from the rods in this oil which caused it to become lumpy. Not sure where else to turn for help with this claim.
Takata recall. I was driving in the freeway when it started to make a noise immediately i pulled out to park but it got stuck .and power off. I tried to turned on but didn't work. I had to called.the tow to bring it at home
Engine stalled. Driving 55 mph on flat highway road at 9:20 pm et check engine light came on, engine stalled, i coasted to a stop, put in park, restarted the engine. Oil dipstick shows full. 89,443 miles. 2nd time in less than 7 days it stalled.
Driving fine, came to a stop sign, stopped, push accelerator and engine revved to high rpms but did not move. Vehicle began to move but lacked power. About 150 yds up the road, all dashboard lights came on and vehicle shut down, leaving vehicle half way in the road on a steep, blind hill. 37 degrees outside- vehicle would not start. Four year old child in the car as well
Engine has knocking sound. Gets worse with a/c on seems and when put in reverse. Mornings the loudest. Gets louder on and off. I recently bought the vehicle.
The contact owns a 2013 kia sorento. The contact received notification of nhtsa campaign number: 20v750000 (engine). The vehicle was then taken to the local dealer for the recall repair however, due to severe rust to the subframe, the dealer declined to provide the service. The vehicle was not repaired. The manufacturer was informed of the failure. The contact was informed that the vehicle would be repurchased at wholesale value. The failure mileage was approximately 235,000.
Engine dies out unexpectedly.driving at low speeds the car will shut off.this has happened at least 3 times.once was in a parking lot.i was driving slowly and allowing pedestrians to cross in front of me.as i stopped for a person the engine completely shut off.i had to put it into neutral and restart in order to move.seemed fine after that.second time was in stop and go traffic.crawling along and stopping.as i slowly moved forward car died.again had to throw it into neutral and restart it.third time was stopped at a stop sign.started to turn right from stop sign and car died.again had to restart.this is a dangerous problem.if i was stopped then pulled into fast oncoming traffic and it died i could be hit.the dealership cannot duplicate the problem therefore cannot fix it.i have seen multiple complaints online about this.kia needs to determine the cause of the issue before someone is killed.
Was driving on the freeway and heard a sound as if i had ran over a piece of plastic.all of the lights on the dashboard came on and the car just shut off.i was able to get off the freeway safely before the car shut down again, after that the car wouldn't start anymore.
The contact owns a 2013 kia sorento. While driving 70 mph, the vehicle stalled and all the warning indicators illuminated. The vehicle was able to coast to the side of the road. In addition, the check engine warning indicator intermittently illuminated while driving. The contact restarted the vehicle and was able to drive. The vehicle was taken to huffines kia mckinney (1201 n central expy, mckinney, tx 75070, (888) 450-2260), but the failure could not be duplicated. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 120,000.
Initial issue-vehicle was driving perfectly and we had just gotten back from the store. No indication of issues.we were going to go somewhere and noticed key fob not working. We unlock the door manually and when we went to start it horn started going off and car would not start.we read into issues and we decided to take battery in to get checked and it was full charged. We cleaned battery cables and got car started but this time radio not working and key fob not working.car driving good for about 2 days and coming home last night, while on highway, all lights turned on -on dashboard, vehicle lost power, it sputtered all the way home.windshield wipers weak and it was raining. Power windows barely works and could not push on gas!we barely made it back home and parked vehicle but gear shift would only go up to neutral gear. Won't let us put into park and car is dead. Vehicle is just sitting there now
When i was driving my 2013 kia sorento down the highway the engine started to rattle and i was losing power it would not go when i step on the gas their was no check engine light or anything on the the dash lighting up saying their was something wrong with the engine when it quit running only then the dash lights came on after it already died i was only going 50 mph it is a good thing it did not die at the intersection this car only has 55,448 on it and i was told by the kia dealership that it will need a new engine that will cost over 6,000 dollars to fix it. The service department at the dealership has not provide a copy of the service order stating what is wrong with the sorento, even though we have requested one to send with this correspondence several times. I called kia and they were no help at all. They make unsafe cars and will not help you at all. Do yourself a favor and do not buy a kia.
Engine has been diagnosed as failing by dealer and independent source. The engine, a 2.4l, is exhibiting the same characteristics of previously recalled kia 2.4lengines.there is a loud noise coming form engine like a rattle after the vehicle has been driven a short period and has reached a hot temperature. Noise gets louder and more consistent as vehicle continues to be driven. The dealer wants over $ 9,000.00 to replace engine with another used engine. This engine needs to be included in the recall.
In december of 2018, my father in-law was driving the vehicle on the highway, and the entire vehicle shut down(engine, lights, steering, everything). We towed it to the dealership, and they stated that it was a faulty battery, and had us pay to replace it. When we took the old battery back to advance auto parts, they stated that the old battery was fine after testing it. In march of 2019, we started to hear a knock in the engine at or over 2000 rpm. We took the vehicle in to the dealership, and they stated that the vehicle had advanced bearing wear, and the engine would need to be replaced. They stated that as there was no recall, that we would be responsible for the replacement.
The contact owns a 2013 kia sorento. The contact stated that when at a stop sign, the vehicle would stall without warning. The failure occurred on several occasions. The vehicle was taken to the dealer where a technician was unable to replicate the failure. The manufacturer was made aware of the failure. The failure mileage was 1,000 and the current mileage was 21,000. The vin was not available.
The contact owns a 2013 kia sorento. The contact stated that there was no oil in the vehicle and the oil warning indicator never illuminated. The vehicle was towed to kingdom kia (2600 n ishop ave, rolla, mo 65401) where it was determined that the engine needed to be repaired. The manufacturer was contacted. The vehicle was not repaired. The failure mileage was 106,000. *as
At 123k miles, my engine shut off in the middle of a mountain pass. Restarted with no issues except oil light flashed on then off. Checked the oil and i had no oil, completely dry. I have always done timely maintenance, have hauled a uhaul across country 5 years ago, never burned oil. Had the car checked for oil leaks and there are none. Researched the problem with burning g oil and across the board, regardless of the kia year, kia's cars have this problem, yet no recalls or acknowledgement feom kia that there is a major problem. Dealerships are lying to owners.
Vehicle is consuming an inordinate amount of oil and experiencing a loss of power.
I was approaching a red light and applied the brakes quickly as i was going too quickly to stop at the stop line if i had not. I was only going about 20-25 mph. As i applied the brakes the car shut off. I was unable to place the car in park for a couple of minutes and the car did not respond at all. After i blocked traffic for a couple of light changes and cars were honking, i was able to place car on park and restart it.it has not happened since. I recently noticed a high pitched but very low soundwhile driving at first i wasn't sure where it was coming from.i am due for an oil change so i will let the dealership know when i take it in soon.
Twice my vehicle has lost power.i am driving normal speed down the interstate when the engine light comes on and the acceleration drops dramatically with no warning.extremely dangerous on an interstate when you speed drops from 70 to 40 with no warning.have had it fixed once and it has happened again.
Car began burning excess oil at approximately 100,000 miles, began spewing blue and gray smoke when starting cold, at 111,000 miles took for diagnostic test at romeo kia kingston.technician confirmed engine needs replacing. Although the 2.0 liter and 2.4 liter engines are covered under a current recall, this is a 3.5 liter v6 engine. Contacted kia consumer affairs and was denied any assistance even though the issue is the exact same as is covered under the current recall. The car was well maintained and a modern day engine should not fail at such low mileage.
While traveling at 75 mph on the freeway.the compression went to zero and the vehicle stalled in a dangerous location next to a guardrail.the engine oil flowed out of the engine and there was dark smoke billowing out of the exhaust.the kia was towed home at my expense. The vehicle had service through its' entire warranty period with kia dealership.they made major repairs as well as oil changes for compliance with warranty.the vehicle is out of warranty by 20k.kia will not cover the engine replacement which is needed.this is the same pattern of mechanical failure regarding engine oil problems leading to catastrophic engine failure and costly repairs.
Bearing were bad and it caused my engine to seize and stop working.
The contact owns a 2013 kia sorento. While driving approximately 65 mph, a ticking noise emerged from the engine compartment. The vehicle started to lose power, the noise grew louder, the vehicle stalled, and the oil warning indicator illuminated. The contact had to coast the vehicle to the shoulder. The vehicle was towed to the dealer (saint cloud kia in waite park, minnesota). The vehicle was still at the dealer awaiting diagnostic testing. The contact also stated that the vehicle was taken for a recall evaluation on 08/31/17 to lupinte kia in brooklyn park, minnesota and stated that the vehicle was ok to be driven. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 125,000.
The contact owns a 2013 kia sorento. The contact stated that the vehicle stalled and the check engine sensor illuminated intermittently. The contact mentioned that the failure occurred several times. The vehicle was taken to an authorized dealer. The technician diagnosed that the computer software needed to be updated. The software was updated, but the failure persisted. The manufacturer was notified of the failure. The approximate failure mileage was 15,000.
While driving on the interstate we accelerated to approximately 65 mph after entering the interstate on an on-ramp.within about 1 mile, the vehicle stalled with no warning/ticking/knocking, and gauge/warning lights came on.we coasted to an exit ramp and after coming to a stop realized the engine was stopped at 0 rpm.i tried to start the vehicle multiple times in order to move out of the way of traffic coming from behind, for safety reasons, but the engine was seized and would not turn over.the attempts to start the vehicle additionally cause the starter to fail.during the attempts to start the vehicle, smoke came fromt he engine area as well as the smell of burning metal.i am unsure if the smoke came from the engine or starter.after this two other drivers stopped, i was able to shift the vehicle into neutral, and we pushed the vehicle to a safer location.we are working with kia to replace the engine.kia is stating the repair is not covered by their recall sc147 and that recall inspection was already completed on our vehicle, even though the failure is symptomatic of the recall defect/issue.kia has stated that the engine will be replaced under warranty as part of a product improvement campaign but i am waiting for more clarification from kia.as part of the sc147 recall and related kia notices to kia dealers, kia dealers are to provide a loaner or alternate means of transportation (rental car to customers).it has been 2.5 weeks since the incident and kia has failed to provide a loaner or rental vehicle.
2013 kia sorento. Consumer writes in regards to engine failure. *ldthe consumer stated the manufacturer and dealer were both notified but could not offer a solution.
The vehicle shakes whenever it's idling in drive and while your braked. . i took to my kia dealership who said they are aware of the problem to bring it in. I brought it in they had it for 20 minutes and said its all set. Well let me tell you it's not fixed!i called and old he dealership and now i have to bring it in again. The vibration only goes away if when you come to a stop and put the shifter in neutral.
Was driving car straight down city street when it suddenly lost power and engine shut off. Was able to restart and it kept doing same thing and made a clicking noise from engine. Took it to shop and battery and alternator fine, they are telling me that engine is seizing up.
The vehicle was driving smoothly than all of a sudden the engine steamed and died on the side of the high way. It make a knocking sound before it died out. Brought it to a dealership and they told me the engine, started and spark plugs are toast. Being 2nd owner it no longer covered under powertrain warranty.
A knocking noise was heard from the engine and vehicle was taken in to repair because of recall.dealership refused to correct the needed repair.eventually, the noise increased in frequency and engine failed.my husband was driving the vehicle on the highway when engine failed and vehicle came to a complete stop.
Engine abruptly shut off while driving at 50 mph down the exit ramp of a highway. No engine knocks, sounds or abnormal signs of concern. Luckily, the car was able to roll to a stop on the shoulder of the road to call roadside assistance. Car was towed to dealership who diagnosed engine failure due to a problem with the "bearings" . Entire engine needs to be replaced. We are the original owners of this vehicle and have had all of its servicing done at the dealership including the last one 2 months ago. We have never had a check engine light come on or had any notification from the maintenance checks that this may be a problem. We have found out that kia sorentos of 2013 with a 2.4l gdi engine has been recalled for this same reason and i strongly suspect that our motor has the same defect. After a superficial online search, there are numerous complaints of sudden engine failure in this model of kia sorentos that were not covered under this recall (sc147. I believe an investigation should be in order. Should we have not taken this exit, this most certainly could have caused a high speed mva involving multiple vehicles if the car abruptly shuts off while cruising at a highway speed. Note: approx. Mileage of the car is 107,000.
The contact owns a 2013 kia sorento. While driving, the check engine, oil, and battery sensors suddenly illuminated. After stopping the vehicle and turning the engine off, the vehicle could not be restarted. The vehicle was towed to the local dealer (kia of aberdeen, 4702 sw dr, aberdeen, tx 79606) where it was diagnosed that the engine seized and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 109,000.
Excessive oil consumption. Kia stated this is a known issue but is not "quite to the status of a recall." they said there is no fix to the issue and they cannot diagnose what is causing the excessive oil consumption but can confirm it is not leaking. Both the kia dealership and general kia phone support informed me there is nothing they can do and the best suggestion they can provide is to wait until the engine seizes up. They said at that point, i can have it towed to a local kia dealership or "limp" it to a dealership and it would then be qualified for an engine replacement under a different recall. I asked if i should top it off with oil to prevent the engine from failing while we are driving, and they informed me not to do this "as that will only prolong the issue." i then confirmed with them that the only solution being provided was to continue driving the car and wait until the engine fails while i am driving down the road, potentially with my family in the car which is an extremely dangerous situation. Multiple different kia reps confirmed that is the only and "best" solution they can provide. The dealership said they see this issue with this engine "all the time and it sucks" but they cannot help me until i bring them a seized-up engine. They also said there is nothing they can do to fix the issue before the engine goes bad. They tried to provide a glimmer of hope by saying, "the good news is there is a 99% chance you will get a new engine because we see major engine issues so often kia just replaces the engine instead of having us tear it apart to diagnosis the issue because that takes less time and is cheaper." however, they confirmed again they will not and "cannot" fix the car until i bring them a seized engine and continue driving it until it fails. Kia is directly telling consumers to put themselves and their families in harm's way by not fixing a known issue and telling drivers to wait until their engine fails while in the act of driving.
The contact owns a 2013 kia sorento. While driving 55 mph, the contact heard a loud noise under the hood of the vehicle. The contact was able to coast the vehicle onto the road shoulder where it was towed to an unknown dealer. The dealer diagnosed that the engine failed and needed to be replaced. The dealer did not disclose what caused the engine failure. The manufacturer was contacted and stated that they would assist with the engine replacement. The contact stated that the vehicle had been at the dealer waiting for a new engine for over four months. The vehicle was not repaired. The failure mileage was 120,000.
I was driving my 2013 kia sorento yesterday on the highway going about 50-55 mph when all of a sudden it stalled and the engine stopped. I pulled over immediately and noticed it was extremely hot and out of oil. I still had 1,000 miles to go according to the oil change sticker from the mechanic. No oil warning light ever came on to indicate low fuel. There are also no signs of oil leaking in or around the vehicle. It was actually driving great the day before when i drove 50+ miles on mostly highway. Ihad my 2013 kia sorento towed to a local mechanic and just informed me the engine will need to be replaced. I did some research because i'm confused to what happened here and found that i'm not alone. Many other kia & hyundai owners have experienced this same issue. "the national highway traffic safety administration (nhtsa) reportedly states that more than 6 million hyundai and kia vehicles have been affected by the engine defect since 2015". What are my options? i am currently looking at an estimate of $6220.00 to install a new engine. I need help. What are my options?
This is the second time this has happened.i was driving down the highway and was turning onto an off ramp and the car have put a loudscreechand all the lights flashes on and the car died.it wouldn't turn over and i had to get it towed to my house because it was a saturday.monday i called kia and they said have it towed to us and we will look at it.this has been a recurring problem since i bought the car just less than 2 years ago.last time it went to kia it cost me $1500.this should be covered under the engine warranty or nation wide law suit that's going on.
When i first bought my kia sorento my car died on me in 2013 in the middle of the freeway while i was pregnant. The car completely shutoff on the freeway. I was able to restart the vehicle after several attempts. I took it to the dealer and they could not find anything wrong. Two years later, the engine shut off on me again, this time with my child, husband and mother in the car, i again was pregnant at this time. I took it to the dealership again, and they were unable to find any codes on it. 5 years later, my vehicle died on me three times in one weekend. Again, with my two children and husband in the car. It has now been at a shop for over a week, and they have not been able to find any codes.my safety and my families safety at all times was put at high risk due to majority of the instances of my kia sorento engine shutting off was on the free way. No warning lights appear on the dash before the vehicle shuts off and once the vehicle turns on, there are no warning lights that appear/stay on.
I was travelling about 30 mph on a city street when the gasoline pedal would not work.i pressed the gas pedal and nothing would happen.about 5 seconds later a few lights on the dashboard lit up and then the entire engine shut down.i coasted to the curb in a no parking zone.i tried to restart the car but it would not "turn over."approximately 5 minutes later the car started and i drove approximately one minute when everything happened exactly the same way again.i called the kia roadside assist and they towed the car to the dealership.i am awaiting an answer from the dealership.my wife also was driving on the highway 2 times in the past at approximately 70 mph when the vehicle would slow down in a fast manner by about 20 mph.she could then speed up again.the dealership could not find an answer for that problem.
Rear main oil seals leaking causing engine problems
Pcm recall. Vehicle stalls at stops and slowing of vehicle. August 6 turned off engine would not restart after parking in driveway and turning engine off. August 4 and 5, 2018 vehicle stalled when i was coming to a stop on the road in town.
The contact owned a 2013 kia sorento. The contact stated that while driving at 70 mph, she began to notice a darkish gray smoke emit from the vehicle without warning. The contact immediately pulled off to the shoulder as her husband went to inspect the hood. Upon opening the hood, flames began to emit from engine and the contact and her mother immediately exited the vehicle. The authorities were called to the scene and the fire department extinguished the fire. A fire report and a police report were filed. No injuries were sustained as a result of the fire. The vehicle was towed to an independent tow yard and destroyed. The contact called trophy kia of carson(22020 recreation rd, carson, ca 90745) where they informed her that they were unaware of such failure and offered no further assistance. Upon investigation, the contact linked her failure to nhtsa campaign number: 20v750000(engine); however, her vehicle was not included in the recall. The failure mileage was approximately 70,000.
Bought my kia on 6/17/2016 and today 3 days later i am driving the car and it starts powering down while i am at 70mph. Scary to say the least. There is also a jerking forward movement that i get, but today was the scariest, the car actually stopped with no power while driving. I had to pull aside and restart the car. What the hell is this. M daughter could have been in the car. This is crazy a 2013 car shutting down in the middle on the road. Totally unacceptable.
We have 2013 kia sorento, it is been few months we have this problem of shutting engine down when driving in slow speed around 35 to 40 miles sometime less and sometime stopping at traffic light or stop sign, also we noticed if we go over the street bumps or down hill like entering underground parking. Been in dealer too many times, been contact by corporate office; every time we took the car to the dealer their answer was, we drove we could not find any problem and we have to take the car back, because they are driving in hwy with 70 or higher speed. Few months back dealer called and informed us we have recall by kia and it is related to your problem, they flush the software and load new. Car was running fine until few days ago shuts down two times in three days in malls public parking place and once at stop sign and both times cause problem for other cars. We took the car back to kia dealer and they called us back again with no result. I left the car at dealer and not going to get it back until they resolve this issue or give us our down payment back. This is not safe for my self and my family and other drivers and their family but i guess kia corp doesn't care and just wants to make money.
The engine caught on fire while traveling down the interstate
My airbags didn't deploy when i hit a person in the rear after severely damaged front end of my vehicle and parts being shoved into the motor and the motor received a crack in the block.
Oil disappearing no warning light excessive amount of oil use between oil change engine always hot took to dealership told me something about a test i didn't understand how come they couldn't give it one of those diagnosed test
Engine: kia made a recalls of 2013 sorento engines but my engine was not included, the problem is that the metal inside my engine broke and shattered all over the place; when i took it to kia, i was told that i need a new engine due to it has the same problem as the ones that were recalled but my engine was not included in that recalled. I have write to kia motors usa, to my dealer city kia of orlando and i have been completely ignored.
The contact owned a 2013 kia sorento. The contact stated while the vehicle was stopped at a red light, she saw smoke emerging from the hood and the dashboard. Upon exiting the vehicle, the contact stated that the engine had caught on fire. There were no crash or injuries due to the fire. The air bags did not deploy. The fire department was contacted and was able to extinguish the fire. A police report was filed. The vehicle towed to a impound lot. The contact had not notified a local dealer. The vehicle had not been diagnosed or repaired. The vehicle was destroyed. The contact was relating the failure to nhtsa campaign number: 20v750000 (engine). The manufacturer had been informed of the failure and the contact filed a complaint with the manufacturer. The failure mileage was 150,000.
My name is [xxx]. My daughter had a 2013 sorrento... Took great care and did the scheduled oil changes ... Now i have the vehicle because she died 2017. Did not drive it much.. It has around 40000 miles .2018 the engine froze up. I could start it. I had it towed to the canton michigan kia dealership ... I was told they would put a new engine in because it's their fault. Just need to have the proper procedures to get an approval from kia... After weeks they came back and said no unless i can prove every 6 months she and myself had scheduled oil changes. I'm 90 years old and trying to call the different kia dealerships to get records. And i had other people do oil changes. I would not buy an sorrento. I put to batteries in it thinking my problem with the car was that. Now the car is sitting in the dealership.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
My 2013 kia sorento has been frequently decreasing power while driving.rpms would drop to 0.in some cases the vehicle would continue to remain at the current speed, but with the rpm at 0.in other cases, the vehicle would rapidly decelerateand stall out forcing me to pull over and restart the vehicle.this has occurred approximately 20-30 times over the last few months and has occurred while in traffic, putting myself and my daughter at great risk for an accident.there were 2 times it was very difficult to restart the vehicle. In some of these cases the check engine light has turned on but not in all instances.it is beginning to become a more frequent occurrence and i am afraid it is going to happen at a time there is a vehicle too close to me or i am not going to be able to safely pull over.when i had a mechanic run the engine code he said it came up a crank sensor issue.he informed me my make and model vehicle has received numerous complaints about this decrease in speed issue and that it could also lead to the vehicles catching fire.this is a great concern for me as i have a 5 year old child, am an emt and also a child passenger safety technician.when i contacted a local kia dealer, they pretty much stated there was nothing they could do since there is not a recall at this time.i am very concerned as kias are typically family vehicles and countless lives of children and their parents are being put at risk.hopefully further investigations will be conducted and appropriate recalls issued so that there does not need to be any further deaths or injuries.please keep me posted as to the outcome of this and other related complaints.
While driving on the expressway (approx. 70mph) the car began to knock from engine loud. Also there was a lot noise i can't begin to explain. Immediately it smelled like there was a burning smell. There was black smoke coming from the exhaust. There was no issues or indications of any problems before this happened. Luckily i was coming up on a rest stop and i got it into the lot and called a tow truck. Of course i start making calls as soon as possible. Pull up complaints about the car. But i have one of the sool vin #s not covered under the recall for the same exact thing that thousands are getting help with. Still have to pay for the car. Can't drive the car. 2 months now of being told there's nothing i can do.
Vehicle experienced mechanical engine failure and immediate reduction in power while driving around 30 mph up hill.failure at a higher speed of travel, could have resulted in significant danger to occupants.this vehicle was equipped with the 2.4l mpi engine, which failed in a way consistent with the recalled failure of the 2.4l gdi version.believe kia is under-representing the scope of engine problems in the current recall campaign.the engines are failing in the region of connection rod bearings and lower block, while the main difference between the mpi and gdi versions of the engine are in the upper portion of the engine involving fuel injection.believe the mpi version should be investigated for containing identical or very similar failure modes and manufacturing defects, as they are indeed the same engine family with many shared components.
My car is 2013 kia sorento. I bought this car jan, 2014. My family experienced engine stall 4 times so far. Last one was yesterday. My wife drove at down hill and stop to make right turn. That moment, engine stopped. She said break work properly. So, engine seems stop after car fully stopped. But my wife didn't recognized stopped engine. When she released breaks. Car went down to main road. She pushed accel but car didn't go ahead.if there were any car coming.she couldn't avoid horrible accident.than, she put on parking and start engine again.i have received 1 time engine module recall service.after that, engine stalled 2 times.this is over 30k car. But never reliable.
My car is using oil took it to kia dealer and they said it had 5 recalls on it after they had the said to drive it for 500 miles if it still uses oil call them back i did and they said their was nothing they could do for me i even bought extra imani tan even insurance that they say will not cover the motor they want me pay 1000 dollars for them to tear it down to see if it is my fault or their and up back together with the same use parts i did not get any notices for any of they recalls they fixed
Vehicle stops / cuts off while driving.very dangerous.have nearly been ran over by other vehicles on highway. Also sometimes while at a red light or idling while in park the car while just cut off.
On september 19, 2020 my husband and i were driving our 2013 kia sorrento to get my windshield replaced as it had a crack in it.we had driven down the mountain from where we live to hickory, nc where it was cheaper to get it replaced.we had driven about an hour and the car was driving fine and we had not been having any issues with it starting, running or making any kind of noises in the time leading up to this day.we came to a red light and the vehicle just stopped and would not start up again, my husband said the car was not running hot and there was no warning lights on the dashboard.there was no evidence of oil or antifreeze in the road.i got out of the car and pushed the car off the road, while my husband stirred the car because we lost all steering for the car.we continued to try to start it, but were unsuccessful.we ended up having it towed to the kia dealership in hickory, nc (paramount kia).it was on a saturday so they were short staffed, but were able to look at my vehicle.i was shocked by what they said the problem was.we were informed that the v6 engine had seized and it needed a starter and a new battery.we were told that it was going to cost over $6,000.00 to get it fixed. How could an engine with around 114,000.00 miles just stop running at a red light with no warning and how does the battery and starter also go out at the same time?we were informed that the engine they were going to put in the car already had 88,000 miles on it (i have attached the quote and diagnosis sheet)i have all oil change receipts.it was going to cost this much and this was not even a new engine and who knows how long this engine would last if it already has this many miles on it? i have never heard of an engine just stopping like that.i know kia has recalls for 4 cylinders, but i wanted to make you aware that there are issues with the v6 as well.*dt*as
The car was being driven and caught fire on rural roads about 50mph.the dog and my significant other were able to get out of the vehicle and my s.o.'s quick thinking...snow in the engine helped extinguish the flames. A game warden arrived and the car was towed to a kia dealership who replaced the entire engine free of cost.
In approximately november 2020, my 2013 kia sorento started using large amounts of oil in excess of 1 qt per week, when driving approximately 150- 200miles' per week. Shortly after, i began smelling burning oil under the hood. I have taken the vehicle to a repair shop to find a leak, but none was found. One technician felt it could be a bad gasket, allowing excessive oil to enter the intake and burn there.
I have a 2013 kia sorento with 103000 miles and i'm the 2nd owner, i think, and have had it for 7 months. Changed the oil regularly and no engine or warning lights were on.i was driving on the highway at 75 mph and the engine stalled. I was able to pull over safely. Started the sorento again and the engine was making a loud noise. Had to have it towed 40 miles to mechanic who said the rod bearing was the blame and the debris from that caused extensive damage to the vehicle. Contacted kia 3 times and spoke to supervisors, but they said my engine / vin # was not covered under the recall and that it was up to me to get fixed. $7000.00 !!
2013 kia sorento ,,, 120,000 miles one owner, regular maintance on time. Engine failed on hyway , my mechanic said its a recslled engine. Towed to kia , after two months of back and fourth phine calls, kia said its not a recallled engine. The probkem is kia sent nobody to inspect engine , and they run you around on phone. Not happy.
While driving on the highway at 65 mph the engine suddenly stopped running. No noise, no warning, just ceased operating. Our mechanic has determined that the engine has locked up. He checked recall on 2013 kia sorrento's and some 2013 models had extended warranties given due to this issue. I have been informed that my vehicle has no recall. I want to make sure of this, and educate others that may suffer the same issue with this model. Now it is in need of a new engine.
Takara recall, monday september 17,2018 my kids read bright to a kia dealership for an oil change before leaving for a trip the following day. Tuesday september 18,2018 were left for our trip from missouri to florida for a vacation. My car had only 63,700 miles on it. We got into mississippi and stopped for gas. A few miles down the road i heard a noise in the engine, we stopped to see if maybe we had just got bad fuel and treated it for that and checked the oil, all seemed fine except for the noise in the motor. We got 5 more miles down the road and my engine made a very loud grinding noise right before our check engine light came on and my husband felt parts falling into the oil pan and we lost all power in the vehicle and we were barely able to pull off the highway. We sat in a ditch in the middle of mississippi in the 92 degree heat with my little sister in the vehicle and decided to try and get a tie truck. 45 minutes to an hour later we finally got one there and when he tried to start my car it would crank and fire but did not sound well so we immediately shut it back down. We got the kia to the dealership and they told us our motor was completely done and needed to be replaced. Now we are still waiting for a call back to see how long the motor will be on back order and when we will get our car back. I don't even know now if i want to put my child back into this vehicle for fear that it could hurt or even kill us. My husband is a 3 time liver transplant patient and a kidney transplant patient from birth until recent. This was not a very good situation to have him in in that kind of heat in the middle of a state we don't know anything about. Luckily we had just stopped at a gas station so he had some water to drink. This is not the first or last incident with this vehicle and a recall needs to be put out a.s.a.p before someone is hurt or killed.
The engine seized and is not working. My car was smoking black and white every time we turn on the car. Kia in salem oregon revised the car and said that "everything was fine" "runs perfect" . The car continued to smoke and smelled bad. They said that is my fault for not making oil changes on time. I did some, missed one or two. Kia refuse to repair my car. Kia does not answer my phone call. My car has been in my garage for 6 moth.
Incorrect flywheel was installed on my kia sorrento, most likely by the original manufacturer.it has caused premature failure of my starter motor and various other repairs.the incorrect part belongs to a kia sedona of the same model year.
I have owned this car for 1 week and while driving in the middle of traffic at about 35 mph it completely shut off! i almost caused a major accident!
The contact owns a 2013 kia sorento. The contact stated that while driving 60 mph, the check engine warning light illuminated. The contact stated that a metal noise occurred coming from the engine. After driving four miles, the felt as if it was losing power and smoke was coming from the rear. The contact also stated that while driving and depressed the brake pedal to slow the vehicle down to make a left turn, the vehicle seized and the steering wheel become difficult to turn. The vehicle was failed to start. The contact pushed the vehicle into a parking lot. The contact noticed that there was leak of oil on the left side of the engine and also antifreeze leak. The vehicle was not take to a dealer or an independent mechanic for a diagnostic testing. The contact reference nhtsa campaign number: 17v224000 (engine and engine cooling) and stated that the vehicle experienced the same failure.the manufacturer was not made aware of the failure. The failure mileage was 120,000.
I have a 2013 kia sorento that has lost power numerous (10-15) times.it has occurred in multiple settings, at lights, driving down the street, but mostly while driving down a very busy interstate at 65-70 miles an hour.this car is going to get me, one of my grandbabies or someone else killed!once i turn on my hazzards and get the car over to the side of the road/median, turn it off and back on it starts and continues on down the road with the engine light on.the first time i took it in they told me the seal on the gas tank was bad and they replaced it. The second time i took it in they told me the computer couldn't find anything wrong.i'm taking it in first thing tomorrow morning as it happened on the interstate again this morning, wonder what they'll tell me this time?!i shouldhave stuck with my 9 year old chevrolet, never had a single problem. Please, please investigate this problem and force and find a fix" before" people are killed!
While driving my vehicle at about 10 mph on the expressway/street, my car just shut off for no reason and the engine light went on.i had to restart my vehicle.sometimes, when at a stance, the vechicle shakes a little as if it wants to shut off.i'll restart it and it seems to help a little bit.i am extremely concerned as the car has shut off on me at least 5 separate times.i feel this is a hazard for my four year old son and i.please look into this serious matter.thank you!
This as happened 3 times..while driving car it will mysteriously staul..last time on interstate then after hours of sitting it will start with no codes and be fine til next time
I received notice of nhtsa recall 17v-224, kia engine safety recall campaign sc147 in the end of may 2017.the vehicle was diagnosed as needing the recall work on approximately june 10, 2017.it is now august 11, 2017 and the recall has not been completed and the vehicle has sat as undriveable for 2 months.this is an unacceptable amount of time to complete the safety recall.
We have owned our kia for 9 months, it has been in the shop at least 4 times and now its in the shop again. The vehicle will come to a complete stop when going full speed, we were going 45mph for the last incident and the kia came to a complete stop out of no where and the engine shut was still on but idle high and would not go anywhere until you turned the kia off, waited for 15-20mins for it to "reprogram" and then it had enough power to move slowly out of the road. After getting it home my husband called the dealership the first time and they had no idea what was wrong so they sent us to another dealership who said they couldn't find anything wrong at the time but if it happens again to bring it back, well 9 months later we are still having issues and are not able to drive it without fear that it will just randomly shut down in the roadway. The one time it did it we were on the interstate, as a parent my kids can not ride in a vehicle that keeps doing this and kia will not fix the issue.
The contact owns a 2013 kia sorento. The contact stated that while driving at various speeds, the check engine warning light continuously flashed. While depressing the accelerator pedal, the vehicle would not properly accelerate. The vehicle was taken to the local dealer kia spitzer located at 3414 brookpark rd, cleveland, oh 44134 and was repaired under nhtsa campaign number: 20v750000 (engine) however, the failure persisted. The manufacturer was made aware of the failure. The failure mileage was 123,000.
The contact owns a 2013 kia sorento. While driving 55 mph, the vehicle stalled without warning. Kia of slidell, louisiana was made aware of the failure and replaced the motor in the engine, but the failure recurred. The contact was informed by the dealer that the vin was not included in a recall. The manufacturer was made aware of the issue. The failure mileage was 35,000.
Engine failure while driving down a major highway in heavy traffic. Same issue as recalled engines but kia refuses to address the issue on this vehicle.
I was driving home from work on the i79 going to pittsburgh, when i had to switch lanes because of construction my car struggled to increase in speed. As i pressed down on the gas petal all the warning lights on my dashboard came on and my car slowed down, so grateful i was able to pull my car off the highway barely.i turned my car off and waiting, then when i tried to turn it on, it wouldnā€™t turn over. I called my insurance and requested a jump, but when the roadside assistance arrived, he jumped my car but that didnā€™t help, he checked my oil and asked about my recent inspection.after all the information and attempts, he researched my vin and found out it had all the systems of the kia recall.i am just lucky i was driving the speed limit and made it off the highway lanes even thought i was stuck on the highway off ramp. I think what if i was speeding and had cars following me, then this happened? i would be severely injured, dead, and put others in risk of that danger too.
For the past year my car has been losing a lot of oil and i've been replacing the oil not thinking much of it until a couple months ago 3 times right after an oil change i lost all all my oil where there was no oil left on the dipstick and no check engine or oil light has come on telling me that my oil is running out.twice i had to stop on the side of the road and await for friends to bring me oil because i was afraid to ruin my engine.if i wasn't a person that checks oil a lot i'd have no car.also on this car when i first got the car i had to replace the transmission and i want to check the transmission but this vehicle don;t have a dipstick.i've been checking all the recalls for this vehicle and called the dealership and all they want me to do is bring the vehicle in and charge me money i don't have.i've been reading that oil consumption is a major problem with this vehicle.i'm afraid i may have damaged my engine and kia is at fault for not fixing this problem years ago and have warning lights for this problem.monday i'm going to go to the dealership and speak to someone that may be able to help me.today i replaced the pvc valve as i understand that may be the cause.no oil leaks from the engine and i don't know where the oil is going and i'm afraid the car will lock up and harm my passengers.it first started around 6/2020 but got worse 1/2021.
The contact owns a 2013 kia sorento. The contact stated that while driving at 65 mph, the vehicle stalled without warning. The contact stated that the engine warning light remained illuminated shortly after. The vehicle was towed to a dealer and it was diagnosed that there was no oil in the engine and that the engine had blown. The contact stated that oil had been deposited into the vehicle recently before the stall of the vehicle. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 79,000.
Driving home from 30 mile trip and engine made a big ticking noise then a boom.lots of smoke coming from hood and coasted to stop.only has 107k miles.never had a car do this before.got it analyze from garage and there is a hole in the engine block.
While driving car home from a short trip, we started noticing a noise that seemed to sound like a small muffler leak. No loss of power or any warning lights were apparent at all. Continued driving thinking i could have the hole in muffler fixed the next day. After traveling some 30 miles to our exit, getting off the enter state, the car stalled, still no warning lights indicating anything was wrong, . The car restarted and i continued to drive home until it stopped again. I called for road assistance and had it towed to my mechanic.
Was on the freeway going about 60 miles all of a sudden the car completely shuts down without any warning.all of the lights on the dashboard came on.had the car towed to a repair shop and was told the engine blow.on 9/17/20 had the car towed to a kia dealer where it had been for the last 3 months now going on 4 months
My 2013 kia sorento with a theta 2.4 liter engine experienced complete engine failure at 63,000 miles; on tuesday 3/21/17. When my engine failed/heard loud engine noises i was driving on highway i-10 north in tucson az rush hour traffic, i had to coast over immediately to the side of the highway, very dangerous lucky no accident. I uncovered important information about kia theta 2.4 liter engine problems. Spoke to kia certified master technician; morgan that took apart my engine for warranty evaluation. He said they have been seeing this engine problem; it's failure of the #3 cylinder connecting rod, feels it's an engineering mistake, the port sizes for the oil flow are not sized properly, causing insufficient oil flow overtime and complete engine failure. My engine looked brand new, there was no sludge build up, and the oil pump looked brand new as well. I have attached pictures for proof. There were very small bronze colored metal flakes in the oil pan; he said it was like panning for gold in the oil pan. The metal flake erosion didn't happen overnight this was slowly happening with every mile being driven; the metal from the connecting rod bearings eroded overtime in small metal flakes and collected in the oil pan. I had peoria kia in peoria, az do my last warranty inspection & maintenance service/oil change on my 2013 kia sorento in december 2016. I especially asked the service advisor to check out everything including the engine before the 60,000 mile second owner powertrain warranty was about to expired. Kia knew about the numerous past warranty claims on this 2.4 liter engine, a quick oil analysis would have shown metal debris particulates in the oil, indicating a serious engine problem developing. The metal shavings collecting in the oil pan that should have been detected beforehand.
My 2013 kia sorento is having electrical problems and i only had my car for a year my engine is starting to go car shaking and staling n cutting off on me
While on vacation (june 15) we were to stop by the dealer and get our new tags. On i77 at mileage marker 33 in very heavy traffic, the engine quit running.i immediately turned on the emergency flashers. We were in the middle lane and wasn't able to get over to the right (nobody would let us get out of the lane we were in) to get to a safe place .we almost caused multiple accidents. My wife was screaming. I thought that we were going to create a major accident.no matter what i did i was not able to get the car started and it came to a complete stop. People were going around us on both sides beeping their horns and other gestures. After fooling with the gear shifter, i put the vehicle in park it started but when i put it in drive it started to miss and was in the process of stalling when i put it in neutral the engine started to run fine. I then put it in low gear and it started to move forward, once i got some speed (did not look at the speedometer to see how fast i was going) i put it in drive and everything was fine after that.also, the vehicle runs rough when in neutral and while idling when in gear (varies with no rhyme or reason).the service advisor informed me that kia knew of the problem and were working on it. They should have an answer within two weeks. It is august 13 and that was june 15. On august 7 it happened again...having other problems at times, vehicle missing, starting to stall....i have called the dealership each time a problem happened...so far all i got is lip service.called several hours ago (talked to the salesman) said he was with a customer and will get back to me. No response from him so far.i am at a lost as to what to do my wife is scared and will not drive the vehicle.i am worried that i may cause an accident.please help me get this problem solved before someone gets hurt or even worst.
The contact owns a 2013 kia sorento. The contact stated that the vehicle stalled without warning. The contact received notification of nhtsa campaign number: 17v224000 (engine and engine cooling); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to pete kia where it was diagnosed that the transmission failed. The dealer refused to perform the recall repair. The manufacturer was not made aware of the issue. The vin was unknown. The failure mileage was approximately 112,000. Parts distribution disconnect.
The contact owns a 2013 kia sorento. The contact stated while driving at approximately 60 mph, the rpms dropped to zero. In addition on another occasion, the air bag warning light illuminated. The vehicle was taken to (nemet kia located at 153-03 hillside avenue, jamaica, ny 11432) for a diagnosis which was inconclusive and the vehicle was not repaired. The manufacturer was made aware of the failure but did not offer any resolution. The approximate failure mileage was 85,000.
At 130,288 miles 08/31/16 vehicle was sputtering and lagging while driving but no check engine light on. Kia dealership replaced camshaft assembly and charged me $2390. On 06/26/17 at 155,278 miles similar problems with vehicle spitting and sputtering but no engine light on. Dealership could not duplicate the problems on a test drive. On 07/18/17 at 155,872 miles engine light came on. Vehicle spitting and sputtering again. Metal found in oil and in filter. Dealer suggested replacing engine due to bearing wear causing cvvt and ocv sticking. Recall was done on other sorento's, but my sx v6 has had the same engine failure and the dealer told me there was no recall on my sorento. My kia has sat undriveable for almost a year. I had my vehicle oil changed at the dealership without fail and only drove highway miles to and from work. I have each of these service department invoices from dean mccrary kia in hattiesburg ms.
The contact owns a 2013 kia sorento. The contact stated that while driving approximately 40 mph, the vehicle stalled without warning. The contact coasted to the side of the road and turned off the vehicle. The vehicle was towed to a certified mechanic who stated that the engine bearings were worn, causing the engine to seize. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the vin was not under recall. The approximate failure mileage was 100,000.
Engine simply stopped while driving resulting in loss of braking and steering control. All indicator lights on dashboard came on when the engine shut off. Coasted to a stop, put transmission in park and was able to restart the engine. Took the car to kia dealer who said it needed a software update which was performed. The same problem of the engine shutting off happened the very next day. Taking the car back to the dealer today.
2013 kia sorento 4 cylinder. While at stop light engine revved up and lunged forward. Applied harder brake until stop light turned green.vehicle at dealership for two days so far waiting alternator replacement.service department states never had to replace an alternator before and not in stock, waiting for overnight shipping for two days. Dealer states they have no control over defective parts, but will fix and service vehicle when parts arrive.
Excessive oil consumption. The engine uses 1 quart of oil every 500 miles. Unable to maintain full oil, engine makes knocking noises when not at full level. Vehicle contains the theta engine included in previous recalls but has not failed yet. Dealer resistant to replace engine due to mileage over 100,000, out of warranty.
My daughter was driving on the interstate going 65 mph when she heard a helicopter like noise and the motor shut off. She was in heavy traffic and just managed to cross 2 lanes of traffic and get off the road. Car does not even crank over. Mechanic says motor is seized up.
The contact owns a 2013 kia sorento. The contact stated after driving and parking the vehicle, the contact smelled burning oil and an electrical odor coming from under the hood. The check engine warning light was illuminated. The contact notified an independent mechanic who recommended that the oil be topped off to fix the failure however, the failure the persisted. The manufacturer was notified of the failure. The failure mileage was 126,000.
In 2019 our car's engine was replaced due to a engine recall.the recall pertained to engines seizing, locking up, catching fire all due to excessive oil consumption and connecting rod bearings.in the fall of 2020, early 2021, we noticed that the newly replaced engine was using excessive oil.on one instance, the dash oil light came on after having oil changed and drove 200 miles.checking dipstick, no oil was registering.we put 5 qts oil in car.we then took the car to the dealership.the dealership informed us to perform a factory certified oil change, do a diagnostic testing for 1000 miles, bring back to dealership for further evaluation.we reluctantly did this test as we were concerned that the engine would lock up, catch fire, leave us stranded.upon returning to dealership, further testing showed excessive oil consumption of this newly replaced engine and that it needed to be replaced yet again.
While driving on the freeway the engine seized and would not move.luckily there hasn't been a lot of traffic lately because of the covid -19.i was able to pull over safely.
2013 kia sorento lx - v6 awd purchased 3/2013. On 10/19 at 11.5k miles on vehicle the transmission slipped and then lost most function at 45 mph .car limped home with check engine light on and spewing fluid.he next morning(sat)called kia roadside service and had car towed to nearest dealer.the dealer took vehicle and notified me later in the day transmission would be and ordered on monday.i was notified that car would be repaired with new trans and car would be ready on wed. The dealer called me a said the water pump was corroded and was out of coolant. A water pump was replaced and trans. I picked up the car on thurs and noticed fluid under the car the next morning.took the car back to the dealer the next morning, he stated they overfilled and now the problem solved (fri)y confidence shaken and not feeling safe, i traded in the vehicle (got fair market value) ,for a leased newer model.i have lost $7,000 for owning the vehicle 7.5 months, with 11.5k miles.i am arguing with kia motors foursome compensation, but their attitude is they will not do anything, suggested dealer discussion.i am continuing a dialoguewith kia, they need to be responsible.
The engine is stalling, it's stalling at start and then it'll start up and stall after driving
When beginning a right-hand turn after stopping for red light, the engine quit and it took two attempts to restart it.the car was fully warmed-up and had 3/4 tank of gas,the weather was about 82 degrees and humid..
The contact owns a 2013 kia sorento. While the contact's spouse was driving 7 mph, the engine inadvertently revved. The brake pedal was depressed and failed to respond. As a result, the contact crashed into a parked vehicle. There were no warning indicators illuminated. The contact's spouse sustained bruising to her chest, which required medical attention. A police report was not filed. The vehicle was towed to an independent mechanic, but the cause of the failure was not determined. The manufacturer was not made aware of the failure. The failure mileage was 25,000. Updated 10/12/17*lj updated 10/12/2017
My car was in park idling and the engine suddenly stopped. I was able to get it restarted and started to drive home and it felt like it was going to die. I applied pressure to the gas pedal and there was nothing and could not stop. The engine died with no lights or any warnings on. I had to have car towed to local mechanic due to the dealership being 50 miles away. He looked at it and stated that it was due to intermittent engine stall, that it should fall under kia recall and that i needed to get it to dealership. He tried to contact a local dealership and was not able to talk with anyone. He stated i needed to get it to a dealership. I had it towed to dealership to be looked at. It was put on diagnose, scanned with no codes coming up. He stated they drove it for awhile and nothing happen, cannot diagnose it. This is the third time that i had to have it taken to dealership for this reason after the engine was replaced (under the recall as well) and i cannot get anywhere with it. I am afraid that it will stall while driving on the highway with my grandbabies.
At 89k miles, i was driving approximately 65 mph on an incline on vacation 700 miles from home, i heard a bunch of noise coming from underneath the vehicle. All the lights on the dash lit up and engine stalled. I coasted across 2 lanes of traffic and came to a stop on the side of the road.i had the car towed to the closest mechanic for inspection. The rod had blown a hole in my engine with no prior indication that anything was wrong with the vehicle.i called kia consumer affairs who told me to have the car towed to a kia dealership for inspection which i did. The cost for repair is $10k , kia states that my 2.4l engine is not part of the recall or affected engines.my car has been maintained and the oil was changed before we left on this trip. Both the service manager at kia and the mechanic at the other shop say that this scenario is consistent with the other engine failures that are included in the recall. The lower block is in fact exactly the same engine. Heather from kia took my original case information (4/04) and said i would hear back. Two days later i called again and spoke with helena who also said she would work on it and call me back. She also said this vin was not included in recall "yet".7 days later and no response, i called again. This time the rep told me that helena had tried to call me and because i didn't answer the phone, she closed my case.this is a complete lie, i have my phone with me 100% of the time and have been anxiously awaiting a call. Do they not realize caller id is available for a records check? they have supposedly reopened my case and i should hear back in 48 hours. No vehicle should have an engine failure at 89k miles.kia made money on the sale of all of these vehicles and now they are making more money on customers having to buy new engines at $10k?they will be hearing from an attorney if this is not resolved.
Driving on the highway and then lost power and the engine light came on, exited the highway, went into a parking lot and then turned car off. Started car again and drove several blocks and car starting knocking and then shut off. Car would not start again.
My vehicle has gone into "limp" mode twice on the interstate and twice in local traffic without warning. The last time was yesterday, december 30, 2018. That means that i lose all power to accelerate beyond a low limit. If i pull over and restart the motor, it runs normally for several hundred miles and the mil light goes off. According to the dtc codes, i have a faulty throttle body and throttle actuator sensor, however they were checked and shown to be working normally. I searched for vehicles with similar problems on the internet and found that the problem lies within the computer. There was even a kia ecu upgrade part number supplied as the fix. When i contacted several kia service departments, i was told that they never heard of such a part number. I also contacted customer service at kia headquarters. Their response was to take my vehicle to a dealership for diagnosis.this is a very serious problem - to suddenly lose power while traveling on a congested highway. I take very good care of my car. It has about 22,000 miles, with oil changes every four months. *dt
The contact owns a 2013 kia sorento. The contact stated that the rpms dropped all the way down and the traction indicator illuminated and remained lit. The vehicle shook while traveling and also quickly surged forward and then slowed down. Thevehicle also shut off while driving around a corner. Spradley kia (2145 hwy 50 west, pueblo, co 81008, (719) 543-6710) performed a diagnostic test, but no codes were found. An appointment was scheduled for a more extensive diagnostic test for next week. The contact called the manufacturer and was given a case number. The contact researched the failure online and discovered many similar failures. The failure mileage was 103,000.
Kia replaced my engine twice, due to oil consumption.a month after the first engine replacement, i had the same problems.. Smoke coming out of exhaust, loss of power, stalling and oil consumption.i was in and out of kia's service department.they told me nothing was wrong!i moved from co to ne, my husband and i had to add oil every 100 miles, with smoke coming out of exhaust and stalling.lincoln ne kia found an oil leak at theexhaust manifold right away!kia instructs then to replace my engine again!once they replaced engine, they still saw the leak at the exhaust manifold with resulted in more guessing and parts.the day after i picked it up, my husband and i went out to dinner and my sorento died in the middle of the road. Right away called and got it back in.at first they could not duplicate, however after taking it 50 miles, it died 3 times. They still can't find anything, but feel it may be the throttle body.they put a used one on and have me drive it a few weeks, it didn't die during that time, so they ordered a new one and installed.a month later i drive to co, i break down, it's towed back and kia can't find anything.i drive it and it dies 1/2 dozen more times, each time i take it right in, but the code has cleared and they can't find anything!finally, it does and the light stays on, it shows it's the map sensor.kia has a specialist come out to install that and inspect my car.they say it's fixed and safe.i drive to co on 9/22/17, 2 months later and my engine catches on fire.i loss my brakes, can't put it in park and emergency brake won't work. Flames are everywhere, smoke filling my car.i jump out of my burning, moving car and seconds later the whole thing engulfs in flames!most horrific, awful thing ever!i was lucky enough to have minor injuries.my mental and emotional state are a mess!kia won't do anything!
While on the highway, the engine blew causing a sudden loss of speed and power steeting. The car/engine is currently available for inspection.this is a known issue with the 2013 kia sorentos as well as other models. From reviews online, it appears that there is an issue with the crankshaft and oil. For some reason other 2013 sorentos (and other models) were recalled - this vin was not.the car was inspected by two independent mechanics (two different companies) and both advised that this is the same problem that was recalled for the crankshaft/oil issue and that i should contact kia.i contacted kia and they said this vin was not re-called.there were no warnings in regards to this issue.the car suddenly lost speed on the highway and i was fortunate enough to be able to glide to a safe area off the highway.
I was on a highway getting ready to exit and the my motor just quit. No signs of anything wrong. No warning lights at all. Oil is always changed and i do not travel a lot.
On 9-3-12 bought a new 2013 kia sorento with the base 4 engine. Next day noticed a vibration when idling in drive. The car shakes. Notified dealer immediately. Dealer noticed concern but could not address. No applicable service bulletin. In december dealer notified me of a possible solution. Dealer installed a new tensioner and alternator pulley. Changes did lesson the vibrations. But an unacceptable vibration still exists when idling in drive. The vibration disappears when the transmission is put in n when idling in drive.
Our family was driving on the interstate and the vehicle started making a low clicking noise.we got off on the next exit and the car just turned off.no signals or lights turned on.after inspection from the dealership it was discovered that the engine rod bearing had blown out and made a hole on the engine.the vehicle only had approximately 72k miles on it.how does this happen. Recalls for other kia sorento have been issued but not my 2013 kia.for this reason the engine and parts was not covered by warranty.engine was backordered from november and came in at the end of march.
I have a sorento that does not even have 60k miles on it. The car is a 2013, i bought the car less than 1 yr ago and after having it for 7 months, i being told by the mechanics at the facility that the car needs a new engine. The car broke down in the middle of the highway while i was on my way to work.
When i bought this vehicle i did not realize that it would have so many issues. I think it started in march of 2013. I started smelling a bad odor when i start my truck up and realized it was coming from the ac unit. Had it checked out and was informed that it was the cabin filter and i would have to pay to have it fixed. Later went back for another mater and was told at first that it was under warranty, but once i got to the dealership i was told it could not be fixed. Every since i had this truck my drivers seat goes down by it self and i just don't see what the point in taking it to the dealership because they never fix anything. I feel that purchasing a kia from rick cas kia was a very big mistake. I will never recommend this dealership to anyone..........
The contact owns a 2013 kia sorento. The contact stated that when the vehicle was idling, he felt a shimmy through the steering wheel. The vehicle was taken to the dealer and the vehicle was repaired but the contact was unsure of what exact repairs were completed. The manufacturer was contacted. The failure mileage was 600 and the current mileage was 2,400. ...updated 10/19/12 the consumer stated the vehicle would idle in a rough manner. When at a stop. Updated 10/25/12
Car stalls intermittently.i got the kia sorento7/6/12.i stalls three times without warning but will restart after placing to neutral and restarting the engine.twice while going downhill. Carmd code reader indicates no problem found. Just wanted to add into the numerous same issue complaints.08/30/13 9682 miles05/06/14 16717 miles09/12/14 20052 miles.
The contact owns a 2013 kia sorento. While driving 70 mph, the engine seized and all the warning indicators illuminated.the contact stated that his vehicle exhibited the same symptoms as listed in nhtsa campaign number: 17v224000 (engine and engine cooling). The vehicle was taken to central kia of norwood (105 boston providence hwy, norwood, ma 02062, 781-762-8100), but was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the vin was not included in the recall. The failure mileage was approximately 190,000.
Engine went to idle at a traffic light and would not respond when light changed to green, check engine light came on.i idled to the side of the road , shut off engine and restarted it.it seemed to be ok but check engine light was still on.check engine light went out the next day .i took it to dealer for repairs ( a week later was the soonest they could get me in) they did an software update and cleaned the etc motor per "technical service bulletin #133 rev. 11/27/2013"i'm keeping my fingers crossed that this fixed the problem.
The contact owns a 2013 kia sorento. While driving 45 mph, the vehicle stalled without warning. The vehicle was towed to jeff belzer's chevrolet, dodge, ram, kia (21111 cedar ave s, lakeville, mn 55044 (952) 469-4444). The dealer did not diagnose the vehicle, but stated that there was a recall on the same make and model vehicle. The vehicle was not included in nhtsa campaign number: 17v224000 (engine and engine cooling). The manufacturer was made aware of the failure. The failure mileage was approximately 84,000.
The contact owns a 2013 kia sorento. The contact received notification of nhtsa campaign number: 17v224000 (engine and engine cooling); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (pitre kia of las cruces (955 s valley dr, las cruces, nm 88005, (575) 524-7721) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure.
The contact owns a 2013 kia sorento. While attempting to open the rear passenger door, the door handle fractured and detached from the vehicle. The contact also stated that the front passenger side headlamp and electrical component melted. The vehicle was taken to the dealer where the headlamp was repaired; however, the dealer declined to repair the door handle free of charge. The manufacturer was notified of the failures. The approximate failure mileage was 102,000.
Lighting has went out multiple times, both headlights and now turn signals. When headlight go out, it often melts the light bulb socket and burns wires. When the turn signal went out, the bulb burning out caused the computer to short out, by design according to the service technician. Lights randomly go out without warning, often flickering, especially when hitting bumps.
I am having a constant issue with my headlights mainly on the passenger side. All three lights (high beam, low beam and fog light) on the passenger side are dim. When i disconnect the low beam bulb the the other two bulbs light up fully. When i connect the low beam bulb back there is a humming sound that starts and all passenger side bulbs go dim again. My kia sorento has had this problem for going on six years now. Usually we could cut the car off and back on and the lights would turn back bright. The past couple of time we have had to change the bulbs. Now nothing seems to help. When changing the bulbs they all stay dim unless i disconnect the low beam bulb which i can't do for safety reasons. And to avoid getting a ticket i have to drive with the passenger side dim. Next step is to try and replace the head light wiring harness or take it to the kia service deapartment.
Headlights wires are melting causing the low and high beams to melt as well. I have to buy new wiring harness and headlights every two weeks. I am worried this is going to catch fire eventually. The lights will go on and off. Sometimes i have only high beams, or low beams, sometimes one of each, but never all working, then they will just turn off. This past wednesday, october 17, 2018 i had driven to church and had only one light, an hour later i went to get in my car and i had no lights at all. No one could fix it. I had to drive home from my church with my emergency lights flashing. I was ran off the road numerous times and almost rammed in the rear of my vehicle. It was myself and my 10-year-old son in the vehicle. The light issue, melting wires, is an ongoing issue.
My passenger side headlight keeps going out. I have replaced it almost a dozen times. Brake lights have went out twice within a year.
Passenger headlight failed.took to dealership.they state the wiring harness is "melted" and "there's no repair or pigtail replacement, you have to replace the whole assembly."entire headlight assemblies from kia are $600.the vehicle just hit 61k miles.manufacturer's warranty wouldn't cover this issue.so i took it home and took it apart.there is voltage to the headlight, and there is voltage to the headlight plug.the ground side of the headlight plug looks overheated, the plastic molex connector is bored out and shows corrosion.when the bulb is plugged in, it works sometimes.i have to mess with it.this is obviously a defect.i see lots of other complaints.
I have problems with the headlight passenger side that wire always burn and i had to replace every month
The driver side low beam headlight continuously malfunctions. I have had the headlamp socket and connector replaced twice - august 2017 (61,785 miles) and january 2018 (69,938 miles). I have replaced the bulb only twice, also - july 2017 and december 2017. The problem has re-occurred a third time and appears to be similar to many other complaints about various kia model vehicles. The issue with my 2013 kia sorento occurs intermittently at first, each time while under normal driving conditions. It has occurred while driving on city surface streets and while driving on interstate highways. Eventually the headlight just quits working completely and i am forced to have service performed. This problem seems to occur about every 4 months and creates unsafe driving conditions, especially when it occurs while the vehicle is in operation during rainy, low-light or nighttime conditions.
Low beam head lights melt to the wiring, causing to take to the shop for repair.car not starting, their is a short somewhere.i know 2 owners of the same make and model and the same issue/
One of my tail lights went out. Right after i changed it, my driver side head light went out. I changed the bulb and it worked for a short time. I did this 2 more times in 2 months.then i had a repair shop change the bulb and they said the connector was melted and it was unsafe. They installed a new connector and bulb. Within 2 weeks the passenger side went out. The connector was also melted on that side. This went on with the tail lights and headlights for months. I finally had to get a new headlight assembly on the driver side. Within 2 weeks the passenger side went out again, and is still out at this time because the connector is melted and no one wants to fix it since it's a fire hazard.
I've only had this used vehicle for one year and within that one year of having to hear sorrento i've had to change my headlights and brake lights more than three times each. I took it to mylocal kia dealer and showed them four different lightbulbs that were burnt on the bottom of the bulb that you put into the port. Port were not burnt just the bottom part of the lightbulb not the prong just the bottom part of the lightbulb was burnt. I asked for them to do an electrical diagnostic for me to see what was wrong and why my light bulbs kept burning on the bottom which in result made my headlights and break lights not work. (not all at the same time. I replace one then a few weeks to a month later a different one would the same.)but all they did was charge me over $100 to replace the lightbulbsthat we're not working at the time so they can have it on file which one were replaced and how long it takes for them to burn out again. Mind you these lightbulbs do not have any warranty and i did ask for them to do a diagnostic electrical diagnostic to find out what the problem was and they did not do it they said they needed to see if these ones would burn out. So basically i had to pay over $100 for some lightbulb that won't be replaced because there's no warranty on them within two weeks to a month from now even though i showed them when i had purchased the lightbulbs that was on my car already that needed to be replaced and the lightbulb before the lightbulb and that they all had the same exact markings on them. Why they would not do a diagnostic i don't know they just probably want more money.
Passenger side headlight went out, when i went to replace it the plastic plug was melted! bought a new plug and wired it in.
We are having to replace low beam lights every 2 to 3 monthswhich also lead to the passenger side low beam wiring harness to burn up and also led to burning up the brake lights , we replaced the burned wiring harness and replaced low beam lights to led lights with fans built into the lights after 2 weeks replacing led lights they also burned out. Kia really needs to look at this issue and step up and fix and replace this safety concern.
I started my car and turned my headlights on since it was night time. My headlights would not work. All the electrical components flickered on and off. The next day, we replaced the passenger side low beam light, believing it needed to be replaced. Once the replacement bulb was placed, the connector and wires began to smoke. All the electrical components would not work. We removed the bulb from the connector and all lights worked. I have not been able to replace the passenger side low beam headlight due to the connector melting. This is a fire hazard. I have seen many people complain about this problem, but cannot understand why there is not a recall.
Driver side headlamp went out.went to replace and saw connector for for bultb melted/broken.read online this is a known issue with this vehicle.decided to check rest of lights and see that high center tail light intermittently working with some bulbs/leds burned out.
The rear taillights keep going out and making the license plate light go out too so it making the rear of the car unviable when driving at night it's a big safety issue can replace the bulbs and then they go out again
Headlights burn out, replaced several times and even burns out same day, some part of headlight, lightbulb attachment also melted and was replaced several times.brought car to different mechanics regarding issue and all reply its an electrical issue with many kia sorentos, but when you call kia they say its not their problem.also, driver heated seat stopped working, mechanics unable to find issue said it was electrical short, then seat went on by itself and was unable to turn it off, seat became severely too hot to drive car.lights blew out while driving, sometimes while car was just turned off, parked in front of my house and even once right away at the mechanics.and most recently, issue with battery.replaced battery after car wouldnt start, still had issues, replaced alternator, still had problems. Replaced connectors.its ridiculous.and lights still go out and melt.
This car has at least 8 recalls on it now, not including past recalls. This vehicle has stopped on me without any warnings in the middle of the street while traveling with my family. The reason ot stopped was due to a malfuctioned engine that was on recall. My turning signals lights go out without warning , this has happened while on the highway. This is also due to light wiring thats on recall. Kia had me take my car to a dealership to get the malfunctioning engine fixed. The car is still doing the same thing and has list it speed while i was on the highway. I feel like it will cut off on me at any giving time. I just got another recall leter that states that there is an issue with the replacement part they put on my engine. I am a working mom with kids and depend onmy transportation to live. I am scared thattbis vehicle will stop on me and my kids on the highway or street.
The interior dome light and vanity lights do not work at all. It is not a fuse and not a bulb. The headlights also turn off without warning. I have replaced the bulbs too many times to speak of.
My kia sorento 2013 headlights keep simultaneously going out. I keep having to replace the bulbs and the plastic is always melted. Per my research, there is no recall or no real way to fix it. I was told i need to replace the assembly, which isn't the problem because it is the wiring and i've even read that people keep having to replace the assembly. I cannot afford that and i'm unhappy about it.
Low beam headlights quit working. The connection plugs completely corroded. Happened to both sides.
Driving on interstate at night at 65 mph lights flicker inside and headlights.battery warning light comes on and off several times.the vehicle has also had hard shifting around 20 to 30 mph, almost like applying brakes on slow down and an engine rev when speeding up.next night (sunday) vehicle lost all power with no warning while driving on two lane highway at night.made it off to a side road, but engine still running rough, no response to gas pedal, could not shift vehicle to park, had to hold stop button for long time to finally stop engine, lights came back on, but would not start, finally could put in park. Hauled back to dealer. Service replies wasn't on schedule will maybe get to it today. Defective alternator on "e" order will fix all the problems.wife refuses to drive unsafe, death trap and that she would not had been able to manage safely if she would of been driving when problems shut down the vehicle.
The low beam headlights won't work.the high beams are fine.took to the dealer and they said that it was a malfunction in this model headlights but it's not covered and it was the only year they used these headlights.so they told me it's going to cost $2000 to fix my headlights.
My 2013 kia sorento is having electrical problems and i only had my car for a year my engine is starting to go car shaking and staling n cutting off on me
My headlamps have gone out unexpectedly several times causing a safety issue.when i attempted to replace what i believed to be a blown bulb i find the bulb is fine and the socket or harness does not keep a good connection.the bulb will come on and off with vibration.i had the wiring and/or harness replaced multiple times.
Paint peeling and chipping off my car and my insurance stated they will not cover a manufacture defectā€¦
The contact owns a 2013 kia sorento. The contact stated that the interior lights failed to turn off. The vehicle was taken to the dealer where the technician stated that the vehicle was operating as designed. The failure recurred and the dealer diagnosed that the software needed to be updated. Additionally, the vehicle failed to start without warning. The vehicle was taken to the dealer. The battery was replaced however, the failure recurred. The manufacturer was notified of the failure. The failure mileage was 12,000.
The passenger headlight and tail light bulbs burn out quickly.the connector to the low beam headlight has melted and been replaced many times, even by the dealership.there is likely too much amperage and or power going to the passenger side of the vehicle, causing the issue and possibly due to a faulty wiring design.
I have had multiple occasions where my passenger side headlamp will suddenly stop working.i have replaced the bulb,often the bulb is not working.i have brought it in for service andhad sockets replaced and have had them check all of thewiring and grounds.i just paid to have this fixed on friday and it is not working again three days later.
My headlamps have gone out unexpectedly several times causing a safety issue.when i attempted to replace what i believed to be a blown bulb i find the bulb is fine and the socket or harness does not keep a good connection.the bulb will come on and off with vibration.i had the wiring and/or harness replaced multiple times.
Radio cuts on and off at will. Mostly off. Headlights go out often. Both of these things happen while moving and while sitting still. It has happened while driving and sitting in the driveway.
While driving down the highway at night i lost both head lights.took to dealer it was determined that they have a burnt wire harness.spoke to kia, kia says no recall listed for my vehicle year.
Passagers headlight continued to go out; have replaced wiring and bulb 4 times. The dealership have also replaced the wiring . At this point , i don't know what to do..there is a problem with the headlight with the kia 2013 sorento.
Head light keep burning.. The passenger one.. Lady 3 months i have changed three times the head light
The electricalwire to the lights burnedas well as the connector the battery will not stay charged nothing is on at the time the airbag light stays on continuously the car is unsafe and needs to be changed. The doors randomly lock battery will not hold a charge and there's a short somewhere in the electrical system is it a hazard to drive
I've been having the same problem with my car since a few months after i bought it in 2019. My headlights will just stop working when i'm driving. Everything will be fine and then all of a sudden i can't see anything in front of me.the connectors that go to the headlights keep melting and i have had to replace them numerous times. Sometimes the connectors will last a little over a month and sometimes they will be melted within days. If both of my headlights are working sometimes my brake lights will go out. I have been pulled over and been given warnings for both, headlights and brake lights being out. I searched the internet and found that a lot of kia owners have complained about the same issues. Now i'm having an issue of my car radio, back up camera screen and lighter plug and usb plug not working. There is definitely an electrical issue going on with these cars and the manufacturer should be trying to fix this.
Was driving home on icy snow covered roads with three children in my vehicle when all of a sudden my passenger low beam light went out making it difficult to see the road. On too of the snow and ice mixture i was also traveling through an area of construction so all the street lights were out and having only one headlight made it difficult and scary to navigate the road and all the construction comes. I drove the rest of the way home with my high beams on and the next day immediately bought a replacement bulb. Which was a waste of money.....because the bulb is not the issue. Being a single mom of 3 i do not have money to be wasting and now i'm not only out the money for the bulb but i still have to passenger side low beam making it unsafe for me to drive at night and i cannot afford a ticket for driving everywhere with my high beams on. From reading all these complaints it sounds like the whole assembly needs replaced which is expensive and also not something i will be able to afford anytime soon. I just bought this vehicle used a couple months ago and i have loved it up until now. I wish that kia would issue a recall and fix what is obviously a manufacturers mishap.
Headlights and taillights need to be replaced regularly. Most recently the headlight would go on and off. When going to replace the bulb the light harness and bulb were melted together.
I purchased my 2013 kia sorento in march 2013...i have always kept up maintenance.i started having issues ( exterior headlights/taillights going out constantly and having to replace, car stalling/stopping in traffic, abs//traction control & downhill assit lights coming on, air conditioner, fuel system).i have read many complaints online under nhtsa, and it appears that i am having many of the same issues as others.my vehicle is nearing 100,000 miles (98,800), and i hope that all these issues i and others have had can be resolved by kia.i have only received two recalls on my vin #- one being the headlamp low beam connector wiring harness dated 4-22-2019.when i took it in to the kia dealership, theyfound no problems??the other one was dated august 14, 2019 regarding airbag clock spring assembly extending warranty coverage to 15 years/unlimited mileage.thanks for checking into my problems.
The right side passenger headlamp continues to burn out frequently and the components look melted. In searching this situation online, there are a lot of reports of the same thing happening although kia doesn't accept responsibility. I am currently driving with only 1 headlight, which isn't safe.
My 2013 kia sorento's headlight and rear brake light continuously goes out. First the driver side headlights go out and then the passenger side follows shortly after leaving me with no light which is a huge safety hazard for my family. The last time i replaced them the driver side headlight and driver brake light went out 4 days later.
We have had to replace headlights, blinkers and brake lights way too frequently. The 1st time the wiring harness was melted on the passenger side headlight (electrical issue/possible fire hazard). The lights go out during city and well as interstate driving. Sometimes we can adjust the connector and the lights will come back on. This wouldn't be as much of an issue if it were the bulbs needing replacing, but this is faulty wiring. We have to replace brake lights 2-3 times a year.we've had to replace both turning light harnesses. Kia needs to take responsibility and have a recall on the headlight, blinker and brake light wiring. We have to replace brake lights 2-3 times a year.
On dec 31 2020 i replaced both headlight bulbs due to the passenger bulb being out. On approximately jan 20th 2021, bulb was not on (driver's side was on). Pulled bulb and put it back in, making sure it was securely seated. Turned on lights, bulb came back on. The next day, noticed bulb was out again (driver's side still working). Bought a new bulb, replaced other bulb which is less than 3 weeks old. On approximately jan 30th, noticed bulb was out again (driver's side still working). Vehicle has never been in an accident, nor has the headlight assembly been replaced, only the bulb. On jan 31 i pulled existing bulb, snapped back into place, turned vehicle back on. Bulb which appeared to not be working, turned on. Pulled bulb and put in the previous bulb (bought dec 31 2020) back in, snapped in place, turned vehicle on, and bulb worked. This would seem to indicate a problem with either the headlamp assembly, or the "pigtail" for the low beam bulb.
The contact owns a 2013 kia sorento. While driving at night, the headlights failed to illuminate. The contact coasted the vehicle to the side of the road. The contact resumed driving to her residence using the high beam headlights. The vehicle was taken to an independent mechanic where it was diagnosed that the wiring harness of the headlights needed to be replaced. The vehicle was repaired, but the failure recurred three times. The vehicle was not taken to a dealer. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 121,000.
Left headlight/turn assembly stopped working while driving on highway. Same assembly has been replaced by dealer on two occasions. Replacement light bulbs have not resolved the issue, pointing to issue with entire assembly.
Upon noticing a headlight out and the car parked and off in my driveway, i went to change the bulb and noted that the wire to the lamp had melted and started to melt the lamp itself. I had the other headlight on this same car do the same thing. The first time the headlamp assembly had to be replaced the car had approximately 45,000 miles on it and was about 2 years old.
Headlamp wire harness melted. Left low beam headlamp bulb and connector was burnt/melted. I paid the dealership to fix this.i am concerned it is a fire hazard, and also a safety hazard if it goes out again.
I took t\he vehicle to a non dealer location to be inspected after having multiple issues with the headlamp assembly being faulty. Upon inspection i was notified by the mechanic on duty that the wiring assembly was actually melting , a manufacturers defect. Because this being a fire hazard he was unable to replace the bulbs for me and said he felt the vehicle was unsafe to drivebecause it would place myself, my family and others on the highway at risk. He proceeded to show me the problem. This problem has resulted in my having to replace the bulbs five times in the past on the drivers side and at least twice on the passenger side.the dealer had to replace the wiring assembly on the passenger side due to the same problem. Have also provided a picture of the repair note of the problem on the opposite side of the vehicle.also providing a clip showing that according to their inspection my lights were in working order when in actuality they were not. Lastly noting several electrical issues remain in addition tohaving to replace the battery as it is being continually drawn from due to these issues.
My headlamps have gone out unexpectedly several times causing a safety issue.when i attempted to replace what i believed to be a blown bulb i find the bulb is fine and the socket or harness does not keep a good connection.the bulb will come on and off with vibration.i had the wiring and/or harness replaced multiple times.
I've had issues with my headlights on my 2013 kia sorento. Took my truck to the dealership back in june of 2018 and was told it wold be about $650 for a new headlight assembly because it wasn't covered under warranty and it wasnt apart of kia's recall, that was for the driver headlight. Now i'm having the same issue with my passenger headlight. The headlight wires are melting causing the low beams to go out. I have to buy new headlights bulbs every two weeks. I am worried this is going to catch fire eventually. The lights will go on and off. Sometimes i have only my driver lights and sometimes i have both then it just goes out.last week, october 21- 27, i had driven to work and had only one light. No one could fix it. I had to drive home from my job with my emergency lights on. And i had only one headlight i was ran off the road twice. The light issue, melting wires, is an ongoing issue.
Headlights and brakelights. Keep shorting out. Had inspected by mechanic. He stated that it was arcing and causing the lights to malfunction. Constant replacing of headlights and brake lights. Went to replace headlight again and the wire harness that holds the bulb was completely burned. Put electrical tape around it.both headlights are not 100%. The remaining headlight is hit or miss operationally. Driving home on the highway, when i realized that my headlights weren't working. Had to use hibeams for the rest of the trip.
There is a short in my head light on the drivers side .
Driver side headlight keeps burning out within 24 hours of being replaced. It has happened 6 times in a row now
The contact owns a 2013 kia sorento. The contact stated that the headlights failed without warning while driving 60 mph. The contact inspected the vehicle and discovered that the headlight covers melted. The dealer was unable to locate a failure code, but determined that the headlight assembly needed to be replaced. The vehicle was not repaired. The manufacturer was notified. The approximate failure mileage was 95,000.
The contact owns a 2013 kia sorento. Approximately two weeks after the contact purchased the vehicle, she began smelling tar. The vehicle ws taken to the dealer, but the technician was unable to diagnose the failure. The failure recurred and the headlights burned out. The dealer replaced the headlights and stated that there was a recall; however, the contact did not receive any recall notice. Approximately three weeks ago, the failure recurred and the driver seat began to burn, jamming the driver side door. The contact called 911 andthe fire department extinguished the fire. There were no injuries and a police report was not filed. The vehicle was towed away by the insurance company. The vin and nhtsa campaign number were unavailable. The failure mileage was 37,000.
Vehicleā€™s headlights keep burning out, right after replacing them. The headlight wires and bulb connectors keeps melting, causing a potential for fire. I had to replace the headlight wires and connectors 4 times due to this issue. This is a major safety issue and kia needs to fix this asap. Thanks
My car has 73,000 miles and kept well maintained. One day the car wouldn't start. Engine kept turning over and over. I was eventually able to get the car started but it would shake, vibrate, and hesitate while driving. My mechanic said the problem is high pressure fuel pump and it is not cover after 60,000 miles warranty and the part will cost over $850 without the labor. I never had an issue with fuel pump or fuel pump system with a car that has under 100,000 miles on it. This is defect design from kia and they will not cover for it.
While driving on the freeway in light traffic at speeds around 40mph the vehicle shut off completely. I had to coast to the shoulder, put the vehicle in park and restart. The vehicle restarted completely fine. This incident has happened 3 times in the last 6 months. The vehicle is currently at a kia dealership and they are not finding anything wrong with the vehicle.
2013 kia sorento.consumer writes in regards to vehicle fuel economy issues.the consumer stated she purchased the vehicle based upon claims of fuel economy. There were advertisements on the radio claiming 30 mpg. The consumer soon discovered, she was not getting anywhere near what the ads or the window sticker stated. The vehicle was taken to the dealer. However, they found no issues. The service manager informed the consumer there was 5,000 mile break in period before she achieve the stated gas mileage, at 5,005, there was still no change.
My car has 73,000 miles and kept well maintained. One day the car wouldn't start. Engine kept turning over and over. I was eventually able to get the car started but it would shake, vibrate, and hesitate while driving. My mechanic said the problem is high pressure fuel pump and it is not cover after 60,000 miles warranty and the part will cost over $850 without the labor. I never had an issue with fuel pump or fuel pump system with a car that has under 100,000 miles on it. This is defect design from kia and they will not cover for it.
Engine was replaced under recall in oct 2017. Ever since then i have had my engine light come on for evap leaks. It has been taken back to the dealer multiple times and they either say they found a leak and fixed it or tell me they can't find a leak. Light will come back on within a few days to a few weeks. New engine only had 12month/12,000 mile warranty on it even though i am still under mileage for initial warranty (at 80,000 now) they claim my car is not under the new recall and is not a fire risk. Have smelled fuel once. Light is currently on, dealer and kia have been no help and since new warranty is up they have started wanting me to pay for the diagnostic and repairs.
Driving on the highway and then lost power and the engine light came on, exited the highway, went into a parking lot and then turned car off. Started car again and drove several blocks and car starting knocking and then shut off. Car would not start again.
Car was parked. Went to start it up to and car wouldn't start. Engine kept turning over and over. First few times this happened, i was eventually able to get the car started but it would shake, vibrate, and hesitate while driving. Eventually, i went to start the car from park and it wouldn't start. I was able to get it started by jumping it, but the vibrations, shaking, and hesitation continued. I took it to the dealership and was told the problem of were the result of low fuel due to a failure with the high pressure fuel pump. While driving home on the highway, the vehicle experienced a sudden loss of speed (i.e. 65 mph to 20 mph) and significant decrease in power, which is very dangerous. Car has 71,000 miles on it.all routine services have been performed on the car at the dealership and oil has been changed routinely as specified.
Engine went to idle at a traffic light and would not respond when light changed to green, check engine light came on.i idled to the side of the road , shut off engine and restarted it.it seemed to be ok but check engine light was still on.check engine light went out the next day .i took it to dealer for repairs ( a week later was the soonest they could get me in) they did an software update and cleaned the etc motor per "technical service bulletin #133 rev. 11/27/2013"i'm keeping my fingers crossed that this fixed the problem.
Car stalls at low speeds, refuses to go over 60 mpg and check engine light comes on. Lose power at speed (on freeway) and tachometer goes to zero. This has happened many times and is getting to become a safety concern. Have taken it into dealer who cannot find a problem with it, but i have two teenage daughters and i don't feel safe with them driving it. Twice while driving on freeway the vehicle had a braking response when the accelerator was pressed. My daughter once had to hussle over to the shoulder in heavy traffic to turn the car all the way off and back on to reset it. Many times it stalls while sitting at traffic lights.
When driving this vehicle on the highway or in-town, the vehicle lunges back and dies in the middle of the road or highway.i have almost gotten into several accidents because there was no warning.then at a light, this vehicle makes a loud knocking noise and dies at the intersection.the car also knocks very loud at first startup. I see that there are a lot of people reporting this issue and the manufacturer does not seem to do anything about it.this is a very dangerous issue to have.my disabled daughter rides in the car with me and we could have a serious accident.this has been happening for about 6 months now and the latest was today.
Purchased the sorento february 2017, and had noticed a miss in it in november. Sometime in march, the vehicle was down to about a quarter of a tank of gas and it started jerking very badly and losing power.
Drivinghome on i 95 about 70 miles per hourvehiclestartedslowing downon its own . After heard loud noisevehicle shaking then noise and large cloudofsmoke billowingfrom car. Had to pull over and fire departmentcame . Found oil all over outside of engine and engine will no longer start. Triplea towed to shop and shop says engineseizedand connectingrod went perfferatted block.oil changes performedregularlyand always used 100 percentsynthetic oil.
I purchased my 2013 kia sorento in march 2013...i have always kept up maintenance.i started having issues ( exterior headlights/taillights going out constantly and having to replace, car stalling/stopping in traffic, abs//traction control & downhill assit lights coming on, air conditioner, fuel system).i have read many complaints online under nhtsa, and it appears that i am having many of the same issues as others.my vehicle is nearing 100,000 miles (98,800), and i hope that all these issues i and others have had can be resolved by kia.i have only received two recalls on my vin #- one being the headlamp low beam connector wiring harness dated 4-22-2019.when i took it in to the kia dealership, theyfound no problems??the other one was dated august 14, 2019 regarding airbag clock spring assembly extending warranty coverage to 15 years/unlimited mileage.thanks for checking into my problems.
My 2013 kia sorento has been frequently decreasing power while driving.rpms would drop to 0.in some cases the vehicle would continue to remain at the current speed, but with the rpm at 0.in other cases, the vehicle would rapidly decelerateand stall out forcing me to pull over and restart the vehicle.this has occurred approximately 20-30 times over the last few months and has occurred while in traffic, putting myself and my daughter at great risk for an accident.there were 2 times it was very difficult to restart the vehicle. In some of these cases the check engine light has turned on but not in all instances.it is beginning to become a more frequent occurrence and i am afraid it is going to happen at a time there is a vehicle too close to me or i am not going to be able to safely pull over.when i had a mechanic run the engine code he said it came up a crank sensor issue.he informed me my make and model vehicle has received numerous complaints about this decrease in speed issue and that it could also lead to the vehicles catching fire.this is a great concern for me as i have a 5 year old child, am an emt and also a child passenger safety technician.when i contacted a local kia dealer, they pretty much stated there was nothing they could do since there is not a recall at this time.i am very concerned as kias are typically family vehicles and countless lives of children and their parents are being put at risk.hopefully further investigations will be conducted and appropriate recalls issued so that there does not need to be any further deaths or injuries.please keep me posted as to the outcome of this and other related complaints.
Driving vehicle on highway, suddenly lost power, would not accelerate. Stopped in breakdown lane, shut vehicle off and restarted. Vehicle ran ok but check engine light was on. Due to vacation took vehicle to dealer on 10/8. Service manager said there was a recall for ecm and based on code from vehicle that was probably the problem. When i asked why i was not notified he said because it was not a safety issue?????to me loss of power on the highway is a safety issue. Now, 10/16 my wife confronted the same problem and on the highway which she said caused a real safety problem, she was in the middle lane and cars were bearing down on her until she could finally move over into the breakdown lane. Again, she was able to restart the vehicle and very anxiously able to get off the highway. After stopping and restarting two more times she was able to make it home with the check engine light on again. Upon seeing other similar complaints on the web, i am going back to the kia dealer to try and get this fixed, however, i think that the nhtsa needs to force kia to do a recall to fix the problem before someone gets seriously hurt on the highway, the service manager at the dealer is at a loss as to what may be causing this condition but it is obviously a problem others have encounted.
My car 2013 kia sorento burnt up !!
Vehicle suffers catastrophic high pressure fuel pump failure on highway resulting in loss of power.dealership replaced part.this is a high pressure direct injection engine.engine has suffered extreme noise, vibration, and harshness issues since new. Sudden loss of power at highway speeds is potentially life threatening.the reliability of this direct injection fuel system appears poor.our 2013 only had 24k miles at failure.
Vehicle stops / cuts off while driving.very dangerous.have nearly been ran over by other vehicles on highway. Also sometimes while at a red light or idling while in park the car while just cut off.
Engine light, overheating, and battery illuminates on the on ignition. After turning on the engine, engine light illuminates and the others are not illuminating. Vehicle was running but tends to shut down on the middle of the freeway but i managed to step on the gas pedal to keep it running but gives a late shift. They are times it shut down and the engine light, overheating, and battery illuminates again. Brand new battery and it's a week old. I saw some recalls online and it best describes the vehicle problem. Called the dealer service area and said they are no recall for vehicle vin. Please have this problem resolve. Vehicle was bought on 10/01/2020
July 3, 2020 car caught on fire. Engine replace 2017. Less than 40,000 miles on new motor. 2019 high pressure fuel pump recalled. It was inspected and replaced.
Driving it turn off. I was on the highway had to pull over
This car has at least 8 recalls on it now, not including past recalls. This vehicle has stopped on me without any warnings in the middle of the street while traveling with my family. The reason ot stopped was due to a malfuctioned engine that was on recall. My turning signals lights go out without warning , this has happened while on the highway. This is also due to light wiring thats on recall. Kia had me take my car to a dealership to get the malfunctioning engine fixed. The car is still doing the same thing and has list it speed while i was on the highway. I feel like it will cut off on me at any giving time. I just got another recall leter that states that there is an issue with the replacement part they put on my engine. I am a working mom with kids and depend onmy transportation to live. I am scared thattbis vehicle will stop on me and my kids on the highway or street.
We leased 2013 kia sorento in aug 2012 after driving few months engine starts to shut down by it self, the first time shuts down on my driveway, i didn't contact dealer at that time, after few months i was driving on street and engine shuts down again and i couldn't put the car in park to start the engine again, called aaa tow truck to tow the car to dealer, after few days the couldn't find any problem but dealer contacted kia center for help and they changed parts and hoping everything is fixed but after few months the problem start again and engine shuts down again and again and again almost five times in one month, the last time engine shuts down when my wife was going to drop off our kids at school and all the cars stopped in the morning rush hour, they were panicked and we contacted dealer again for second time and took the car in for repair, after few days test drive and test everything they couldn't find anything and they did connect a recording device to our car to record the fault or code when engine is shutting down, this is inconvenient all the wires are hanging from that device. We explained this issue to dealer service manager, sales manager and it is high safety issue, i am wondering if those managers will drive this car or their family will drive this car around, it is very easy to tell us we couldn't find anything, thank god we didn't involve in any accident but if happens i am wondering what kind of answer will get from dealer. So we are going to drive around and next time will be third time and by california lemon law they have to take this car away and return our money or give us a new car.
Date of incident 1/31/2019. Vehicle caught fire in engine area. Driving down rural 2-lane road, no traffic, dry conditions, cloudy; heard 'pop', smoke and flames came out from under hood, could not accelerate. Car fully engulfed shortly thereafter. Same day, just 50 miles away, another kia sorento, same experience. Witnesses state there have been several stories regarding kia engine fires 'all over the news' within just the past 2 weeks! that very same night of my fire, wesh 2 local news ran a story and is investigating. Also, in town just half hour away - house ignited from car fire. Lastly, daughter knows someone across country in oregon who pulled into driveway and engine caught fire. All kia's!!! recent article in usa today (jan 16) safety group fighting to have 3 million kias recalled. I filed a claim w kia, case #13032230. I plugged in my vin and it does not show any active recalls but this is clearly identical to what countless others are experiencing. I'm so afraid they will do everything they can to get out of taking responsibility. This needs to be investigated!!! someone is going to be killed! i have unbelievable photos that show progression of fire - from the very initial start to what is left of vehicle. Unable to load; says file is too big. One ya
Takata recall, 2014 kia sorento lists power when i accellerate. Sorento is very sluggish when driving down the highway it seems to jerk and lose power. This sluggish feeling happens almost daily, even if i have a tune up completed and all new filters. I have also tried different brands of gasoline to try and help with this issue.nothing seems to help. I am very concerned also about the mount of heat the engine gives off.the heat coming from the engine is so hot you can barely stand by the car.
While driving in parking lot and breaking the engine stopped, engine light came on.car would not restart.took multiple tries to get gear shift into park.engine finally restarted.took in to dick hannah dealer to check codes, after 2 hours they could find nothing and had not heard of the problem.apparently they don't have internet access where this nhtsa site reports 14, now 15, of the same instances.this is a very unsafe situation & the dealers don't know about it........really.this is our first and probably last kia.this vehicle has had the electronic throttle failure while driving, faulty back seat latch, leaky power steering fitting draining most of the fluid out.
This vehicle has less that 67,000 miles on it and we have been informed that the front right axle needs to be replaced because it is bad. I looked up recalls on this vehicle and found that the 2014 version has a recall for this very reason. We also have issues where the "gas full" sensor clicks repeatedly when pumping the gas, even after just starting to fill a tank less than 1/4 of the way full. Please investigate.
The vehicle has high oil consumption, roughly one quart of oil per one thousand miles driven.quick searches online have revealed this is a common problem.
While driving on the freeway the engine seized and would not move.luckily there hasn't been a lot of traffic lately because of the covid -19.i was able to pull over safely.
The contact owns a 2013 kia sorento.the contact stated that the gear shifter stiffened upon shifting gears at various speeds, and that the brake shift interlock mechanism was fractured. The contact also stated that the vehicle would continue to roll forward once placed in park without warning. The contact took the vehicle to rowe kia auburn (699 center st #4, auburn, me 04210) where she was informed that since the repair for nhtsa campaign number: 15v626000 (power train) was already performed on the vehicle, she would have to pay out of pocket for the second repair. The manufacturer was also notified of the failure and she was informed that the vehicle was no longer under warranty. The manufacturer also mentioned that since other repairs on the vehicle were performed by a third party, they could no longer offer assistance for the repair of the vehicle. The vehicle had yet to be repaired. The failure mileage was 138,000.
Our family was driving on the interstate and the vehicle started making a low clicking noise.we got off on the next exit and the car just turned off.no signals or lights turned on.after inspection from the dealership it was discovered that the engine rod bearing had blown out and made a hole on the engine.the vehicle only had approximately 72k miles on it.how does this happen. Recalls for other kia sorento have been issued but not my 2013 kia.for this reason the engine and parts was not covered by warranty.engine was backordered from november and came in at the end of march.
I have a 2013 kia sorento v-6.approx. 6 mths into owning the vehicle, while accelerating to turn right after stopping at a stop sign, the engine died and car lost all power.the car was stuck at a 45 degree angle 1/2 way into the lane of traffic.i was lucky that no-one was coming or i would have been t-boned. The car dash was completely dark with no lights whatsoever, no brakes and no steering (since both are power). I had no idea what happened and had a lot of trouble getting the car into neutral to attempt re-start. After several attempts, it finally did re-start. Took it to kia who was unable to duplicate the problem. Second time (11 mths), i was accelerating from stopping at a stop light - engine died and car lost all power, no steering or brakes - no dash lights. Cars had to go around me and i was praying i didn't get rear-ended. Again, car started after several attempts. Third time (12 mths), was at the bottom of a freeway off-ramp.attempted to go after light turned green and engine died - again lost all power - no dash lights, steering or brakes - cars had to go around me.fourth time (17 mths) stalled in parking lot when i stopped at intersection to turn left - same symptoms.this car is dangerous!kia needs to recall and correct this problem before a serious accident occurs and someone dies.i'm afraid every time i drive it.huge safety issue!nhtsa, please do something.
Bought my kia on 6/17/2016 and today 3 days later i am driving the car and it starts powering down while i am at 70mph. Scary to say the least. There is also a jerking forward movement that i get, but today was the scariest, the car actually stopped with no power while driving. I had to pull aside and restart the car. What the hell is this. M daughter could have been in the car. This is crazy a 2013 car shutting down in the middle on the road. Totally unacceptable.
First incident : after a full stop at red light, as car took off, engine stalled out. Had to try several times to restart engine. After restarted, the car drove fine.second incident : after slowing down the car to about 3mph and reaccelerating, engine stalled out. After a few tries to restart the engine, it restarted and drove fine.
At an idle, this vehicle runs rough and shakes. It feels as though it will stall. I do not believe this should be happening with a new car. I told the mechanic at my first maintenance check, and he acted as if it would get better with an oil change. It seems to be getting worse. I commute 120 miles a day for work, and i have had the car for 5 months, it has 9000 miles now. Now the radio will not turn on? this concerns me that maybe something electrical is malfunctioning.
I was driving down i70 west in missouri i got to mile marker 83.8 and i hear tink think and as i'm pulling over i see my control steering light flashing and all sudden boom and then nothing. Won't start,won't turn over.nothing.i was driving my 2013 kia sorentodown the highway at about 72 miles an hour.
While driving in parking lot and breaking the engine stopped, engine light came on.car would not restart.took multiple tries to get gear shift into park.engine finally restarted.took in to dick hannah dealer to check codes, after 2 hours they could find nothing and had not heard of the problem.apparently they don't have internet access where this nhtsa site reports 14, now 15, of the same instances.this is a very unsafe situation & the dealers don't know about it........really.this is our first and probably last kia.this vehicle has had the electronic throttle failure while driving, faulty back seat latch, leaky power steering fitting draining most of the fluid out.
I have repeatedly contacted kia corporate and the dealership regarding an axle issue. It is the same exact issue that nhsta has issued a recall notice for 2014 model vehicles. My axle is in jeopardy of fracturing - company will not repair the issue because they say 2013s aren't covered. Summary: kia motors corp. Is recalling certain model year 2014 front wheel drive sorento vehicles manufactured january 7, 2013, through march 12, 2013; and equipped with 2.4 liter engines. Due to a manufacturing issue, the right front axle shaft may fracture.
As i was trying to park i put the car in reverse and apply the break and put it down into drive as i dropped it to drive i heard a loud bang. Once the bang happen the front left driver's tire seized up car started accelerated but we're not going anywhere the right tire facing forward the left tire facing 45 to the west. After further examination it looks like the axle had been ripped ripped from the transmission as there was noticeably transmission fluid on the axle
2013 kia sorento, 2.4l.i have replaced the alternator, accelerator position sensor, and the crank shaft position sensor.symptoms of the problem are this, after driving to achieve full operating temp, let the car idle for 15 minutes, pull out and get on highway, slow acceleration, and at 2000 rpms, the car violently jerks about 3 times, tach goes to 1000 rpm, accelerator is non responsive but engine does not die, after about 4-5 seconds, the engine begins to respond normally, no codes are captured, no indication to what the issue is.i did bring my car in not long ago and they re-flashed the computer that controls the transmission, and this new software may be at fault.it is non reproducible to demo to the kia mechanic. But can happen as said above but not reliably.i plan to get a full electrical diagnostic of the main computer, the body controller, and transmission controllers to see where the fault is.i question the health of the main computer as no codes are recorded.....sampling rate seems to be in question.this can happen at 60 mph or 30 mph, at lower speeds seems like the engine will totally quite about 30 percent of the time, other times the engine continues to run but in "limp mode" and non responsive.i see this as a severe safety issue, you never know if it will die.it also seems like the transmission is commanded to a lower gear at high speed and after the jerks, the engine will shut down so damage will not occur to transmission or engine.if engine does not shut down fully, it seems like it takes about 5 seconds for the computer(s) to reset and resume "normal" operations.always happens when in motion, never stationary on city street or highway at 60 +mph.
The traffic light for my daughter's vehicle turned green. She proceeded into the intersection. And ended up crashing into the passenger side of another vehicle that ran thr red light.my daughter's vehicle sustained heavy damage to the entire front end . However there was no airbag deployment. We are very concerned due to the amount of damage done to the vehicle . And we wish to put it on report so that someone can investigate if there may be a defect in the airbag system.
Purchased the sorento february 2017, and had noticed a miss in it in november. Sometime in march, the vehicle was down to about a quarter of a tank of gas and it started jerking very badly and losing power.
This has now happened about ten times and seems to be a very serious flaw in the transmission and/or powertrain.i'll be in park and shift the car into reverse or drive and when i let up on the brake to idle and proceed slowly there is a loud bang/clunk (almost as if something internal or external is slamming the car with a ramming rod) and the car lurches until i brake.this is very worrisome as i feel that it can injury pedestrians nearby or even the occupants of the vehicle if the car loses control.also,i don't think this can be good for the automatic transmission or powertrain. Since this happens sporadically, the dealers say they cannot reproduce it and deny a problem.please advise as to what recourse i might have.thank you.
The sorento truck start off by self went i drive more the hour went i brake the truck sout off .
Pcm recall. Vehicle stalls at stops and slowing of vehicle. August 6 turned off engine would not restart after parking in driveway and turning engine off. August 4 and 5, 2018 vehicle stalled when i was coming to a stop on the road in town.
2013 kia sorento lx - v6 awd purchased 3/2013. On 10/19 at 11.5k miles on vehicle the transmission slipped and then lost most function at 45 mph .car limped home with check engine light on and spewing fluid.he next morning(sat)called kia roadside service and had car towed to nearest dealer.the dealer took vehicle and notified me later in the day transmission would be and ordered on monday.i was notified that car would be repaired with new trans and car would be ready on wed. The dealer called me a said the water pump was corroded and was out of coolant. A water pump was replaced and trans. I picked up the car on thurs and noticed fluid under the car the next morning.took the car back to the dealer the next morning, he stated they overfilled and now the problem solved (fri)y confidence shaken and not feeling safe, i traded in the vehicle (got fair market value) ,for a leased newer model.i have lost $7,000 for owning the vehicle 7.5 months, with 11.5k miles.i am arguing with kia motors foursome compensation, but their attitude is they will not do anything, suggested dealer discussion.i am continuing a dialoguewith kia, they need to be responsible.
The contact owns a 2013 kia sorento. The contact stated that while driving 35 mph, the vehicle began to stall without warning. The contact was able to drive the vehicle to the dealer for diagnosis where it was advised that the transmission and transfer case needed to be replaced. The vehicle was repaired and the manufacturer was notified. The approximate failure mileage was 480.
Recall notice for engine and engine coolingrecall power train
The contact owns a 2013 kia sorento. The contact stated that his vehicle would shutoff without warning while at a complete stop, or while driving at various speeds. The contact stated that once the vehicle was restarted, the vehicle would resume normal operation. The contact had taken the vehicle to trophy kia of carson (22020 recreation rd, carson, ca 90745) on three separate occasions however, each time, the dealer was unable to duplicate or diagnose the failure. The failure recurred. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 90,000.
The contact owns a 2013 kia sorento.the contact stated that while driving approximately 35 mph, the vehicle suddenly failed to accelerate. The contact indicated that after turning the vehicle off and restarting the engine, the vehicle operated normally. The vehicle was taken to an authorized dealer. The manufacturer was notified of the failure. The approximate failure mileage was 34,000.
Vehicle stalls suddenly while driving 72 mph in traffic, thrusts me over steering wheel. I was able to get it to right lane.puzzled found out tires are fine.upon returned to hwy, vehicle will not accelerate over 60 mph.towed car.mechanics runs code and find no incidents.they drive car and find nothing.ten days, later car mimics same behaviors. Very dangerous as i am in traffic and cars are behind me.tows car again.mechanic runs code and find nothing.they decides it is solenoid in transmission.they release it me.i am days late picking it up.they continue to test drive it.car mimics same puzzling behaviors hours before i pick it up.i had several incidents of vehicle stall in hwy before it was towed to dealership.there was no smoking, no spilling liquids, no check engine light, no smells, the car would make a "thump" noise and stop.this is frightening and dangerous.
I purchased 2013 kia sorento 2.4 gdi last month. It vibrates and shakes at idle speed from day one. I was told by sales person that it will stop after driving for few miles. Now i have 1500 miles on it but it continues to vibrate at idle speed whether in gear or in park position. I called the dealership they say there was software upgrade for certain manufacture dates but it doesn't look like it applies to me based on my purchase date. But they say bring it in and we will check it. I am planning to go this week. Searching the web, it looks like lot of people have this issue. I hope it brings attention to kia motors and they provide some fix.
The contact owns a 2013 kia sorento. The contact stated the vehicle was consuming an excessive amount of engine oil. The vehicle was taken to kia chula vista (540 auto park dr, chula vista, ca 91911, (619) 656-2700) where it was diagnosed with needing the transmission and catalytic converter to be replaced. The vehicle was repaired but continued to experience the failure. The vehicle was taken back to the same dealer and the contact was informed that the engine needed to be replaced. The vehicle was not repaired. Upon investigation, the contact associated the failure with nhtsa campaign number: 20v750000 (engine) however, the vin was not included. The manufacturer was informed of the failure. The failure mileage was approximately 99,500.
The contact owns a 2013 kia sorento. While driving at approximately 45 mph, the accelerator pedal was depressed and the engine stalled. An unknown warning indicator illuminated. The vehicle was shifted into park and the ignition was turned to the off position and back to the on position in order for the vehicle to restart. The failure recurred numerous times. The vehicle was taken to a dealer where it was diagnosed that the power train control module failed and needed to be replaced. The vehicle was repaired, but the failure persisted. The manufacturer was not made aware of the failure. The failure mileage was approximately 35,000. The vin was unavailable.
My husband and i purchased this vehicle on 5/25/13. We had the car for 2 hours and were driving home when the vehicle stalled and when holding the gas pedal to the floor, the car would not go. The rpm's didn't move either. The engine check light came on as well. I got the vehicle to the side of the road and turned it off and when i turned it back on and pushed the gas pedal down, the rpm's moved and when i put it in gear, the car moved down the road again. My husband then took over driving and this happened to him four times. The last time that it did this, it took turning the car off and restarting it three times before it would even go down the road. We are hoping to return this car to the dealership and get our trade in back and will not get a kia ever again .
Car slows and stalls and rpms drop to zero when driving on highways and sitting in the driveway. Car will restart at some point but not right away each time. This has happened about 8 times since january 2019. Check engine light comes on sometimes. All evidence points to sc106, but my vin isn't included in the recall.
While driving down residential street car stopped and would not turn on. The car started back up and we wereable to get car back to drive way. I took the car to a local repair shop and they told me cam phaser gear was locked. I took the car to the dealer and they told me that the reason cam phaser locked was a bad bearing on cylinder 3. I was also told the car was not a recall list and that it would be about 3-5000 dollars to fix a car engine wih failed bearings on cylinder 3.. This car has only 78k miles on it. This should not happen on a car with so little miles on it.
While driving at highway speed my wife with 7 year old daughter in car had all the dash lights and interior lights illuminate and the car became sluggish and was hard to drive.i advised he via mobile phone to immediately pull over and turn the car off.i told he to wait a minute and try to restart it and see what happens.all dash lights lit up again and the car made a click, click, click sound over and over again.she tried this 5 times and she had the car towed to the dealer.the dealer replaced the alternator for $946.14 on 12/23/2014 at dulles kia in leesburg, va.
Incorrect flywheel was installed on my kia sorrento, most likely by the original manufacturer.it has caused premature failure of my starter motor and various other repairs.the incorrect part belongs to a kia sedona of the same model year.
The contact owns a 2013 kia sorento. The contact stated that the vehicle stalled without warning. The contact received notification of nhtsa campaign number: 17v224000 (engine and engine cooling); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to pete kia where it was diagnosed that the transmission failed. The dealer refused to perform the recall repair. The manufacturer was not made aware of the issue. The vin was unknown. The failure mileage was approximately 112,000. Parts distribution disconnect.
I bought this car brand new 2.5 years ago and for about a year or more now i have had at least 50 incidences of my car stalling mostly when at a stop (either stop light or stop sign) but now it's even stalling when i decelerate to make turns. This is so dangerous and i'm lucky i haven't been in an accident yet because of the car stalling out while driving. The car flips into "limp mode" and i'm unable to accelerate. I've had my car checked out at the kia dealership/service center many, many times and they say they did some type of systems logic update and the car should be ok, but sometimes the day of or day after getting the update, my car will stall again. The service guys also say they don't see any message on my car computer system that any stalling has occurred. When this happens, the check engine light intermittently comes on.
The vehicle shakes whenever it's idling in drive and while your braked. . i took to my kia dealership who said they are aware of the problem to bring it in. I brought it in they had it for 20 minutes and said its all set. Well let me tell you it's not fixed!i called and old he dealership and now i have to bring it in again. The vibration only goes away if when you come to a stop and put the shifter in neutral.
The when is in motion or driving it feels like dragging and looks like it wants to change gears but it don't when it needs too .i am scaredthis can be one of those cars that are getting in firei am always having the kids in this car what can i do .,..and is an ongoing just very worry
After 10 days and 500 miles of use this new vehicle was exhibiting signs of transmission problems. We noticed loss of power, shaking on takeoff and significant noise coming from the power train while driving; this affected the drivability and safety of the vehicle. We took it in to the dealership and they informed me of the fact they had to replace the transmission and transfer case because it was faulty. For some reason they did not put a new one in the car but rather a re-manufactured one. (a real mystery if you ask me) they said it was industry standard. But it sounds to me like they are hiding something.i hope someone looks into this because while we are glad nothing serious happened. It was scary for us since we have 4 children at all times in the car.
We leased a 2013 kia sorrento on 8/11/2012.vehicle had 4 miles when paperwork was done. On 8/25/2012 the check engine light came on. On 8/26/2012 the engine revved to 6,500 rpm when we were going 20 mph.there was a large bang.i took in to the dealer on 8/27/2012.i was told a new transmission needed to be installed after 2 days of "diagnostics".we now have been without the vehicle for almost as long as we have had the vehicle.i am told it will not be ready until at least this wednesday.i frankly feel uncomfortable in taking the vehicle back in this condition.i have been told several times that i would be receiving a call from the national customer service desk at kia.no call has ever come.we have received no calls from kia's consumer affairs group though told repeatedly that such would occur.
Front wheel, 4 cylinder engine grossly under powered. Making a left or right turn from stop, the engine hesitated almost to the point of stalling. This is a potential head-on collision even on a moderately busy road. Kia dealer claims no defect in vehicle.
Around 4:30am(still dark outside) i was on my way to work, my engine was making knocking sounds and i started to get off on an exit, all of the sudden it seemed as if every light on the dashboard came on, the oil change light and some signs i've never seen before lighted up, the car went dead and came back on instantly, the steering wheel locked and i could no longer accelerate almost causing a major car accident. Iturned my hazards on and remained in the middle of an exit untilhelp arrived and was able to put my car in neutral and push my vehicle bumper to bumperto the side of the road.
My 2013 sorrento has stalled 2 times in the last 2 weekson the freeway. When bringing it to the dealer there are no ebngine codes. I see that from 2011 to 2013 there has been a pcm update for this issue sc106. And dealer states my vin is not on the list even tho it falls into the year catagory. I will continue to go to the dealer.this is unsafe when you lose brakes and steering while on the freeway.
The car was being driven and caught fire on rural roads about 50mph.the dog and my significant other were able to get out of the vehicle and my s.o.'s quick thinking...snow in the engine helped extinguish the flames. A game warden arrived and the car was towed to a kia dealership who replaced the entire engine free of cost.
Initial issue-vehicle was driving perfectly and we had just gotten back from the store. No indication of issues.we were going to go somewhere and noticed key fob not working. We unlock the door manually and when we went to start it horn started going off and car would not start.we read into issues and we decided to take battery in to get checked and it was full charged. We cleaned battery cables and got car started but this time radio not working and key fob not working.car driving good for about 2 days and coming home last night, while on highway, all lights turned on -on dashboard, vehicle lost power, it sputtered all the way home.windshield wipers weak and it was raining. Power windows barely works and could not push on gas!we barely made it back home and parked vehicle but gear shift would only go up to neutral gear. Won't let us put into park and car is dead. Vehicle is just sitting there now
When leaving a stop sign vehicle went to idle and would not respond to gas peddle.after shutting off and restarting engine light was on and car drove ok.took car for service and was told this is a common problem.they did a software update and cleaned motor that controls the throttle. (this is a "fly by wire" system.)
On 9-3-12 bought a new 2013 kia sorento with the base 4 engine. Next day noticed a vibration when idling in drive. The car shakes. Notified dealer immediately. Dealer noticed concern but could not address. No applicable service bulletin. In december dealer notified me of a possible solution. Dealer installed a new tensioner and alternator pulley. Changes did lesson the vibrations. But an unacceptable vibration still exists when idling in drive. The vibration disappears when the transmission is put in n when idling in drive.
The contact owns a 2013 kia sorento. While driving at an unknown speed, the vehicle stalled without warning. The vehicle was able to restart. The vehicle was taken to a dealer where it was diagnosed that the power train control module needed to be repaired. The vehicle was repaired; however, the failure persisted and the check engine warning light illuminated. The vehicle was taken back to the dealer where it was diagnosed that the throttle body needed to be replaced. The vehicle was repaired; however, the failure recurred six times. The vehicle was taken back to a dealer where it was diagnosed that the throttle body needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 39,000.
I had a power train recall on my vehicle. Took to a kia repair shop and they did nothing to fix the problem. The problem still exist and i'm very distraught about it. While driving my vehicle doesn't have any power to accelerate. They said it was a rea safety problem and the computer will not allow the vehicle to accelerate. Im ready to take whom ever to court to resolve this problem.
I have a sorento that does not even have 60k miles on it. The car is a 2013, i bought the car less than 1 yr ago and after having it for 7 months, i being told by the mechanics at the facility that the car needs a new engine. The car broke down in the middle of the highway while i was on my way to work.
I have never received a recall letter from the kia manufacturing corp. Only to here about them on the tv news.
We bought the vehicle new from kia dealer with 8000 mile in march 2013 andwe did all the maintenance as prescribed . V6 3.6l4x4 after 14 months while driving approximately at20 - 25mph, the vehicle suddenly would not accelerate.after turning the vehicle off and restarting the engine the vehicle operated as normal. This happened 2 times in 4 days in same circumstances. The mil came on friday 20 juneand stay on until saturday 21 june.it happened again on sunday 22 june at almost the same speed. We take it at one close shop and they readthe codes p2110; p2106; p0638 which are power train related andthrottle actuator control range /performance. They didnt erase the codes.i dont know the reasonbut on monday 23 june the mil went off again. The car is functioning normal now but i dont know what to do i wonder if the codes are stored in the ecm. This seem to be verry dangerous it can happen anywhere and anytime and i wonder why kia didn't make a recall cause i see a lot a complaints as mine. I will take it to the dealer and keep you informed, i hope they will fix it under waranty.anyway this will be my last kia!!!
I was driving on the interstate and at 70 mph i had sudden power failure and the the engine completely died. After about 30 minutes it started up just long enough to go a half a mile and it did the same thing. 10 hrs later it started up again and we were able to have a diagnostic reading done which showed nothing. The battery and alternator were tested and are both working completely fine. Later on it ran fine for about an hour and then suddenly did the same thing again.
2013 kia sorento 4 cylinder. While at stop light engine revved up and lunged forward. Applied harder brake until stop light turned green.vehicle at dealership for two days so far waiting alternator replacement.service department states never had to replace an alternator before and not in stock, waiting for overnight shipping for two days. Dealer states they have no control over defective parts, but will fix and service vehicle when parts arrive.
While accelerating on an incline the engine lost power all together and the engine light came on.kia needs to investigate immediately!
When i put my car into reverse it makes this baring grind noise even when i am going into reverse.it continues to make this noise as i am driving. Also sometimes it will stop but then start again when i make a turn and continue making the grind or baring noise. Also if i am at a stop light and i press the gas paddle it makes this grind noise.when i looked up recall for this i had found exactly what it could be and my vin number said it wasnt for recall. Also. I noticed when i would put my park in the park gear position it wont sometimes lock all the way.as i had read also for my car. It depends on the weather how loud it makes the noise . When it's hot its loud then cold its off and on. This happens on streets and highways. My date of happening is an educational guess. I know it was already happening when i got a recall for the oil panel thing and something else.
When driving this vehicle on the highway or in-town, the vehicle lunges back and dies in the middle of the road or highway.i have almost gotten into several accidents because there was no warning.then at a light, this vehicle makes a loud knocking noise and dies at the intersection.the car also knocks very loud at first startup. I see that there are a lot of people reporting this issue and the manufacturer does not seem to do anything about it.this is a very dangerous issue to have.my disabled daughter rides in the car with me and we could have a serious accident.this has been happening for about 6 months now and the latest was today.
The contact owns a 2013 kia sorento. While exiting a highway, the brake pedal traveled to the floorboard when it was depressed and became stuck. The contact pulled the vehicle over to the side of the road as it lost electrical power. The vehicle finally stopped and the emergency brake was applied. The vehicle was unable to restart and was towed to an independent mechanic. The mechanic diagnosed that the engine seized and a new engine was needed. The vehicle was included in nhtsa campaign number: 17v240000 (engine and engine cooling), but the contact did not receive a notification. The contact also stated that he took the vehicle to the kia store (5325 preston hwy, louisville, ky 40213, (866) 627-6887) to have the gear shifter replaced per nhtsa campaign number: 15v626000 (power train). The failure mileage was 79,000.
In late june my engine started s knocking noise while i was driving and all of the sudden the car stalled in the middle of the street. I tried turning it on and the engine just kept making the knocking noise. I had my car towed to a mechanic and he let me know that my engine needed to be replaced. In september, i received a letter from kia dated august 29,2016, stating that they were extending my warranty on my vehicle because of the exact issue i had with my engine in june. At this point, i have already paid for my vehcle to be fixed, but it's still not right.
I purchased my caron may 8, 2012.approximately 2 months later, i began having trouble with a loud thumping noise in the front end when accelerating.this thumping was most noticeable at lower speeds.i took the car back to the dealer on saturday, july 21, 2012.i calledon tuesday, july 24, 2012 and was told that they are still testing my vehicle to determine what was wrong.i finally heard from the dealer on thursday, july 26, 2012, and was told that my new car required a new transmission, that it was on order and my car would be ready by wednesday, august 1, 2012.my vehicle was ready for pick up on saturday, august 4, 2012.the car was running fine.i had a regular maintenance check at 5,477 miles, oil and filter change, etc., on saturday, september 29, 2012.on monday, march 4 2013, i again began to hear the thumping noise, not loud, but it became louder as the week progressed.i took my car back to the dealer on saturday, march 9, 2013, informed my service advisor that the thumping noise was back, and that the lumbar was not working on the driver's seat.i was informed that i had to leave my car, so that the technician can look at it on the following monday.i received a call on tuesday, march 12, 2013 and was told that my car would need a transfer case, which had to be ordered and that my car would be ready in one week.i received a from the dealer on wednesday, march 20, 2013 informing me that my car was ready to be picked up, and that they could find nothing wrong with the lumbar support, as the technician tested it and could find nothing wrong, and that the routine maintenance due at the time was also performedhowever, there is still an issue with the lumbar in the driver's seat, the motor works, but the lumbar bar does not expand or contract for support.
The contact owns a 2013 kia sorento. The contact stated that the abs warning indicator illuminated. The vehicle was taken to riverchase kia (2200 us-31, pelham, al) where it was diagnosed that the brake shift interlock mechanism was defective and needed to be replaced. The dealer replaced one of the mechanisms due to the vehicle being inspected and serviced per nhtsa campaign number: 15v626000 (power train). The manufacturer was not notified of the failure. The failure mileage was approximately 33,000. The vin was not available.
The contact owns a 2013 kia sorento. The contact stated that the rpms dropped all the way down and the traction indicator illuminated and remained lit. The vehicle shook while traveling and also quickly surged forward and then slowed down. Thevehicle also shut off while driving around a corner. Spradley kia (2145 hwy 50 west, pueblo, co 81008, (719) 543-6710) performed a diagnostic test, but no codes were found. An appointment was scheduled for a more extensive diagnostic test for next week. The contact called the manufacturer and was given a case number. The contact researched the failure online and discovered many similar failures. The failure mileage was 103,000.
I've had my 2013 kia sorento for just over 3 years. I was in a one car accident and my seatbelt didn't retract and my airbag didn't deploy. I broke my sternum and have back problems. The problems i've had with my sorento are replacing headlights, i had to get a new battery and brakes after one year. My airbag light doesn't go off right away. Before my accident it was in the shop because my airbag light stayed on. Now i have no powerall my lights stopped working. When i put the truck in drive and turn it off, i can't take the key out i have to put it back in park again. My sorento was shaking and making noise when the ligjts stopped working. I have no temp gage at all.
I noticed my rear seatbelt had a severe tear. I took the vehicle to a certified lia dealership to have the damage assessed. The technician explained that due to seatbelts being extremely durable, this was the cause of a defective seatbelt retractor. Once the seatbelt tore, the airbag light came on and locked the seatbelt in place. The seatbelt is unable to be used. Any passenger would be injured or potentially face death.
Multiple seatbelt latch failures causing the belts to not properly latch. Both front seatbelts have failed, and i have 5 belts in back that i don't think i can trust to work properly. Major safety issue. Even when my vehicle was under warranty they wouldn't cover the cost to fix.
The front passenger side seat belt will not latch. It did this once before last week and it finally latched. Last night i could.not get the red bottom to come back up so that it would latch. We where sitting in a parking lot in sitting still. The vehicle was in park noth times.
The contact owns a 2013 kia sorento. While turning into a parking lot during inclement weather conditions, the contact lost control of the vehicle and crashed into a metal pole. The contact stated that the driver side seat belt failed to retract. The contact sustained a cracked sternum, neck and back pains that required medical attention. The passenger sustained a back injury that required medical attention. The contact also stated that four additional passengers sustained minor abrasions that did not require medical attention. A police report was filed. The vehicle was towed to an impound lot. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The vin was unavailable. The approximate failure mileage was 48,000. Updated 09/01/2015*lj ma 09/03/15updated 12/7/2015
While driving car home from a short trip, we started noticing a noise that seemed to sound like a small muffler leak. No loss of power or any warning lights were apparent at all. Continued driving thinking i could have the hole in muffler fixed the next day. After traveling some 30 miles to our exit, getting off the enter state, the car stalled, still no warning lights indicating anything was wrong, . The car restarted and i continued to drive home until it stopped again. I called for road assistance and had it towed to my mechanic.
Middle row passenger side seat belt will locked inside the seat belt retractor causing the seat belt to become extremely frayed and unsafe for use.
Kia sorento 2013 2nd row seat (passenger side) stuck down, this is the 2nd time i have had it fixed.i bought the car brand new in 2012, and it has always been difficult to operate, lever sometimes would feel stuck. I would have to sometimes press on the seat to make the lever work, or shake the seat while pulling on the lever.first time it broke while trying to put the seat down it would not go down and felt like the lever was not engaged happened at home december 2015.i had it fixed on feb 11 2016 at the dealership, and it was considered under warranty.it broke again a month ago august 2018 while i was parked and trying to put the seat back up, it would not go back up. The lever would move but it did not allow the seat to go back up. I brought it in for an estimate on sept 6 2018. The estimate says "needs lever, cables and hinges") $500 parts and $300 labor.i see that there are several kia owners with the same problem and wondering if kia is recalling it.
Rear seat latch malfunction. The seat is stuck in an upright position. The latch does not work at all. Very inconvenient when the whole family is in the car. Kids forced to enter and exit through trunk. Annoying!! appointment at dealership next week. Hopefully they will fix it free of charge because clearly its a design flaw.
I purchased my 2013 kia sorento in 2014 with 15,000 miles.the 2nd row passenger seat has been a problem from day one with getting stuck in the down position. The seat is now completely inoperable and permanently stuck/locked down after i moved it in the down position.
Rear seat stuck. Rear passenger seat lever has always been a little hard to activate to raise or lower the seat. It took a combination of pulling the lever and giggling the seat to get it to engage. That little trick recently stopped working and my rear passenger side seat is now permanently stuck in the down position.i did an internet search on a way to fix the problem and found multiple complaints whichindicates that this is a systemic problem with kia sorrentos.they'll warranty the power train for 100,000 miles but this seat only made it for about 50,000 miles.
My 2013 kia sorento with a theta 2.4 liter engine experienced complete engine failure at 63,000 miles; on tuesday 3/21/17. When my engine failed/heard loud engine noises i was driving on highway i-10 north in tucson az rush hour traffic, i had to coast over immediately to the side of the highway, very dangerous lucky no accident. I uncovered important information about kia theta 2.4 liter engine problems. Spoke to kia certified master technician; morgan that took apart my engine for warranty evaluation. He said they have been seeing this engine problem; it's failure of the #3 cylinder connecting rod, feels it's an engineering mistake, the port sizes for the oil flow are not sized properly, causing insufficient oil flow overtime and complete engine failure. My engine looked brand new, there was no sludge build up, and the oil pump looked brand new as well. I have attached pictures for proof. There were very small bronze colored metal flakes in the oil pan; he said it was like panning for gold in the oil pan. The metal flake erosion didn't happen overnight this was slowly happening with every mile being driven; the metal from the connecting rod bearings eroded overtime in small metal flakes and collected in the oil pan. I had peoria kia in peoria, az do my last warranty inspection & maintenance service/oil change on my 2013 kia sorento in december 2016. I especially asked the service advisor to check out everything including the engine before the 60,000 mile second owner powertrain warranty was about to expired. Kia knew about the numerous past warranty claims on this 2.4 liter engine, a quick oil analysis would have shown metal debris particulates in the oil, indicating a serious engine problem developing. The metal shavings collecting in the oil pan that should have been detected beforehand.
I have had the second passenger side rear seat latch repaired 3x already. It is going in for 4th time next week.
Right rear seat is locked in the folded down position. It will not release
My child who is currently 13, has managed to pull the rear passenger handle off the vehicle twice in the 6 years we have owned it requiring replacement both times as the piece holding the handle in is plastic and has shattered. The first time he was only 7. It is unacceptable for a door handle to be able to be destroyed by a child multiple times. Also, the handle which allows the second row seat to fold forward for passengers to gain access to the third row does not work. We have asked for this to be fixed at the dealership multiple times but they have been unable to get it to work properly either. Obviously both of these problems occur when the vehicle is stationary.
The levers on both my middle seats do work, so i can't lay my seats down or get in the third row.
The contact owns a 2013 kia sorento. Approximately two weeks after the contact purchased the vehicle, she began smelling tar. The vehicle ws taken to the dealer, but the technician was unable to diagnose the failure. The failure recurred and the headlights burned out. The dealer replaced the headlights and stated that there was a recall; however, the contact did not receive any recall notice. Approximately three weeks ago, the failure recurred and the driver seat began to burn, jamming the driver side door. The contact called 911 andthe fire department extinguished the fire. There were no injuries and a police report was not filed. The vehicle was towed away by the insurance company. The vin and nhtsa campaign number were unavailable. The failure mileage was 37,000.
B1764 ocs mat defect.it's been reported to us by century kia (tampa, fl)that they cannot fix my air bag sensor forcing us to pay a total $2,400.00.we don't feel we should be held liable for a part that requires zeromaintenance. I'd like for kia to resolve this or further action will be taken.
The second row passenger side seat is extremely difficult to fold down. I have been to the dealership 5 times already and it is still not fixed. I'm about to have to make a 6th trip. This can be a very dangerous situation as my son sits in the third row and if there's an emergency it's likely he will not be able to fold the seat down to escape the vehicle.
2 front heated seats overheating.started over 1 year ago.taken in to kia for check, no problem found.overheating continued while driving over the past year.taken for kia service this week.corrosion in wiring of passenger seat.several repairs made to drivers seat.no fire, but was a constant concern.
Rear seat latch broke in reclined position ,has been hard to operate since purchased.in driveway when incident occured
I purchased my caron may 8, 2012.approximately 2 months later, i began having trouble with a loud thumping noise in the front end when accelerating.this thumping was most noticeable at lower speeds.i took the car back to the dealer on saturday, july 21, 2012.i calledon tuesday, july 24, 2012 and was told that they are still testing my vehicle to determine what was wrong.i finally heard from the dealer on thursday, july 26, 2012, and was told that my new car required a new transmission, that it was on order and my car would be ready by wednesday, august 1, 2012.my vehicle was ready for pick up on saturday, august 4, 2012.the car was running fine.i had a regular maintenance check at 5,477 miles, oil and filter change, etc., on saturday, september 29, 2012.on monday, march 4 2013, i again began to hear the thumping noise, not loud, but it became louder as the week progressed.i took my car back to the dealer on saturday, march 9, 2013, informed my service advisor that the thumping noise was back, and that the lumbar was not working on the driver's seat.i was informed that i had to leave my car, so that the technician can look at it on the following monday.i received a call on tuesday, march 12, 2013 and was told that my car would need a transfer case, which had to be ordered and that my car would be ready in one week.i received a from the dealer on wednesday, march 20, 2013 informing me that my car was ready to be picked up, and that they could find nothing wrong with the lumbar support, as the technician tested it and could find nothing wrong, and that the routine maintenance due at the time was also performedhowever, there is still an issue with the lumbar in the driver's seat, the motor works, but the lumbar bar does not expand or contract for support.
The lever to fold down the second row seat has gotten stuck since i got the car. It was so hard to operate sometimes that no matter how much force you use the seat back lever will not release. The dealer is telling methe gear that holds the seat in place is not working. They say many kia sorrentos have the same problem. Now the seat is in the down position and i can not get it back up. The dealer tells me it will cost $350 to have the lever replaced even though it has never worked.the middle saftey belt has never worked either. Every time i take it to the dealer they say it is fixed. When i get home it doesn't work.
The second row seat on the passenger side that is supposed to fold down, use a latch to let the 3rd row passengers in or out of the vehicle , is not working level is loose feels like it is not connected to anything and the seat is stuck in the upright position. Passengers in the 3rd row have to hoop out the back hatch door.
The 2nd row right side seat is stuck in the down position. It has always been tough to move up and down but i thought it would get better as we used it. That sure didnt happen! as a family that uses the 3rd row quite often i am very upset to see that there are many people who have had the same issue! this does not appear to be an easy fix as some have had the whole chair replaced.
Second row right passenger seat handle to put seat down gets stuck and is very hard to put back up or lay it down to access the third row.
The engine has an oil leak and now a cracked 4th cylinder causing a $638 bill at the mechanic to keep the car running at bare minimum. The engine was a recall replacement and i believe it should be part of the 12/2/2020 recall. This is causing hardship for my family.
The second row seat will not release.
The lever to fold down the second row seat gets stuck. It is so hard to operate sometimes that no matter how much force you use the seat back lever will not release. After servicing it 3 times the dealer has told me they fixed it each time, but the intermittent problem is still present. They say the gear that holds the seat in place has very sharp teeth and was not manufactured properly. They say many kia sorrentos have the same problem. They say you have to wiggle the seat back as you try the release lever. The safety concern is if you have to exit the vehicle in an emergency the second row seat in the up position would prohibit the back seat passengers from escape. The seat in the down position would impeed the two second row passengers from exiting through the passenger door.
Second row passenger side latch to release seat from folded down position to upright position sticks and is impossible to reposition seat back.the seat is now permenantly in the folded down position and i am unable to use the seat.
The middle right side seat is defective - it is stuck in the down position; the dealership said a cable broke and they could not fix it and it is $600 for a new seat.my daughter simply tried to raise the seat; nothing out of the ordinary.i searched salvage yards to find a replacement and found out everytime a sorento arrives at the yard, that particular seat is snatched up.i've also gone online and found it to be a chronic problem - the mechanism is faulty and there should be a no-charge fix for it.
Passenger side 2nd row seat was extremely difficult to fold down since the first day i bought it. Now it is stuck and will not fold down at all. The latch seems to be broken. My kids were stuck in the 3rd row seat until i could remove my baby's car seat base to lay down the driver side 2nd row to let them climb out. Had i been in a hurry to get them out it would have been impossible to do so.
Received extended warranty information regarding my airbag light brought this in to have the clock assembly spring reviewed and it was replaced but then was told i had to pay $2000 to have the passenger seat change to have the sensor go off.
Seat beat light remained on after repair.
The contact owns a 2013 kia sorento. While driving approximately 10 mph, the vehicle lost power suddenly without warning. The contact attempted to apply the brakes, but they failed to respond. The contact attempted to steer the vehicle to the shoulder, but the steering failed. The vehicle came to a stop and was able to be restarted after the second attempt. The contact took the vehicle to the dealer (kia west county), but the cause of the failure could not be determined. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 88,000.
Hit my brakes going roughly 30mpg (i was in heavy traffic on the tollway with lots of braking and going for several minutes already), the abs was triggered as the car was making the jerking/thumping (however you describe feel of abs), i should have had enough space to stop, but my car was accelerating it seemed at the same time, i hit a car in front of me, and it continued, lurched forward and hit the car a second time all while the brake (only) was being depressed.that finally stopped the car.the other driver thought i was hit from behind too since there were two hits...but i felt the lurching and also there is no damage to the back of my car, proving it was my car.this is dangerous!!!after reading online i see many complaints of kia's lurching and accelerating when the brakes are applied.many accidents reported while parking and the car accelerates so quickly it jumps a curb, hits a tree, or another car or other such incidents.it is clear after searching "kia sorento 2013 accelerating while braking at the same time", there are lots of reports on car gurus.com of this dangerous defect.
No notification of the following recall:manufacturer recall numbersc124nhtsa recall number15v626recall statusrecall incompletesummarykia motors america is recalling certain model year 2011-2013 kia sorento vehicles manufactured october 19, 2009 to january 31, 2013. In the affected vehicles, if excessive force is applied to the gear shift lever, the brake-shift interlock mechanism may chip or crack allowing the transmission being able to be shifted out of "park" without the brakes being depressed. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 114, "theft protection."
The contact owns a 2013 kia sorento. While exiting a highway, the brake pedal traveled to the floorboard when it was depressed and became stuck. The contact pulled the vehicle over to the side of the road as it lost electrical power. The vehicle finally stopped and the emergency brake was applied. The vehicle was unable to restart and was towed to an independent mechanic. The mechanic diagnosed that the engine seized and a new engine was needed. The vehicle was included in nhtsa campaign number: 17v240000 (engine and engine cooling), but the contact did not receive a notification. The contact also stated that he took the vehicle to the kia store (5325 preston hwy, louisville, ky 40213, (866) 627-6887) to have the gear shifter replaced per nhtsa campaign number: 15v626000 (power train). The failure mileage was 79,000.
Dash board indicators lit up for (abs) (slip control) and (down hill). Cause, rear wheel speed sensor defective. Requires complete rear wheel hub replacement for both rear wheels.
Three warning lights came on simultaneously while i was driving down the highway at 65 mph. The warning lights were the abs, traction control, and down hill. I took it to precision tune for a diagnosis and was told i need a passenger rear wheel speed sensor.
Left rear wheel speed sensor needs to be fixed.apparently many others have same issue but there is no recall on my vin number. Abs warning on, downhill warning and traction control warning light on
I was driving down the road when i noticed that all my warning lights on the dashboard were coming on. All of them were lit up red and not going off. The navigation and radio screen went completely black. I noticed i was losing speed and tried to accelerate and i had no power to accelerate the car. I was on the inside lane of the four lane road and coasted to the middle median on the four lane road to safely get my truck out of oncoming traffic. With no capability to accelerate my truck to get it out of traffic this option deemed to be the safest maneuver to do. When the truck finally stopped i had to use the emergency brake to keep truck from rolling. At this time i could not take the truck out of drive mode and put into park mode. With assistance my truck battery was temporarily charged so i could have the ability to place the truck in park mode. When battery charger was disconnected the truck would not start.my 2013 kia sorento sx was towed to joey griffin kia in rocky mount nc. Talking with [xxx] in service department he advised that the alternator, battery and 1 belt needed to be replaced. This will be a $1000.00 repair.i was wondering if the recall listed in the nhtsa 17v224000 could be associated with this.the truck is at the kia dealership now so i have no records at this time.my 84 yr mother was with me at this time and i am grateful that we were not on the interstate at the time this happened. The outcome of this could have been a lot more tragic with multiple traffic fatalities or injuries.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The contact owns a 2013 kia sorento. The contact stated that there was an explosive sound from the brakes. The contact took the vehicle to the dealer where they replaced the brakes and rotors. The repair lasted for four months before the failure recurred. The contact had the vehicle taken back to the dealer, but the vehicle was not repaired. The failure mileage was unknown. The current mileage was 12,600.
Driving through neighborhood approximately 25 to 30 mph, vehicle suddenly screeched to halt (i did not depress the brakes), engine light came on.all parts of vehicle were disabled (unable to steer, start, etc.)i was thrown forward despite seat belt on due to sudden and complete stop.thankfully, i was the only vehicle in the roadway at the moment.after several minutes of no response from vehicle with ignition issues, i was finally able to restart and continue my drive, as well as contact dealer for appointment to 'repair' this rampantly unsafe 2013 kia sorrento engine issue.i purchased this vehicle new in february 2013 with the notion that kia has a 5 star safety rating.after this incident and after reviewing other eerily similar complaints, i vehemently disagree with the rating.this is an extreme safety hazard.i drive to and from patient's homes for a living, often traveling freeways and in remote areas.i did not notice any issues with motor prior to 'computer upgrade' requested at last visit to dealer.i am hoping that kia resolves this obviously rampant issue before serious injury or death results from this problem.i will no longer transport my children in this vehicle until kia can remedy this situation.i am taking in to the same dealer who did 'upgrade' today to 'repair' if possible.i will also be contacting kia via phone and email contact as well as the dealer from whom i purchased my vehicle.all need to know that this engine failure issue is serious and could be fatal if not dealt with soon.
I was driving down rt 121 at about 45/50 miles per hour, on a straight section of road, when the automobile just died. I managed to coast into a safe area. The power steering and brakes were not working. Attempted to get a battery boost and the tow truck operator said it sounded like it was turning over dry but would not start. Then the car was towed to mechanic falls garage.
The contact owns a 2013 kia sorento. While the contact was entering the residential driveway, the brakes failed to operate. The contact mentioned that the brake pedal had to be pumped to stop the vehicle. The vehicle was towed to napleton's mid rivers kia (4955 veterans memorial pkwy, st peters, mo 63376, (636) 206-4284) where it was diagnosed that the abs control module and the brake overhaul needed to be repaired. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 63,000.
I just had to replace the lower ball joints in my 2013 sorento sx with only 60,000 miles on it.they were in bad shape, and made noises when turning corners or going over bumps.ball joints should last far longer than this.i see many canadian sorentos had a ball joint recall.brakes are spongy, too.i have replaced the brakes, and had the fluid checked for air, but still not a solid feel to it.
Engine simply stopped while driving resulting in loss of braking and steering control. All indicator lights on dashboard came on when the engine shut off. Coasted to a stop, put transmission in park and was able to restart the engine. Took the car to kia dealer who said it needed a software update which was performed. The same problem of the engine shutting off happened the very next day. Taking the car back to the dealer today.
The contact owns a 2013 kia sorento. While the contact's spouse was driving 7 mph, the engine inadvertently revved. The brake pedal was depressed and failed to respond. As a result, the contact crashed into a parked vehicle. There were no warning indicators illuminated. The contact's spouse sustained bruising to her chest, which required medical attention. A police report was not filed. The vehicle was towed to an independent mechanic, but the cause of the failure was not determined. The manufacturer was not made aware of the failure. The failure mileage was 25,000. Updated 10/12/17*lj updated 10/12/2017
I have a 2013 kia sorento v-6.approx. 6 mths into owning the vehicle, while accelerating to turn right after stopping at a stop sign, the engine died and car lost all power.the car was stuck at a 45 degree angle 1/2 way into the lane of traffic.i was lucky that no-one was coming or i would have been t-boned. The car dash was completely dark with no lights whatsoever, no brakes and no steering (since both are power). I had no idea what happened and had a lot of trouble getting the car into neutral to attempt re-start. After several attempts, it finally did re-start. Took it to kia who was unable to duplicate the problem. Second time (11 mths), i was accelerating from stopping at a stop light - engine died and car lost all power, no steering or brakes - no dash lights. Cars had to go around me and i was praying i didn't get rear-ended. Again, car started after several attempts. Third time (12 mths), was at the bottom of a freeway off-ramp.attempted to go after light turned green and engine died - again lost all power - no dash lights, steering or brakes - cars had to go around me.fourth time (17 mths) stalled in parking lot when i stopped at intersection to turn left - same symptoms.this car is dangerous!kia needs to recall and correct this problem before a serious accident occurs and someone dies.i'm afraid every time i drive it.huge safety issue!nhtsa, please do something.
On may 28, 2019, i made an appointment with my mechanic as a result of my abs brake light appearing on the dashboard of my 2013 kia sorrento with a little over 57,000 miles. I was given an appointment date of thursday, may 30th and did not utilize the vehicle except to drive it a short distance to the mechanic's location. An hour or so after dropping off the car, my mechanic called to indicate that diagmostic tests had confirmed what he had suspected, that my right rear abs brakes(also referred to as the rear wheel spin/part of the hub bearing) was defective and had to be replaced to the tune of about $550.00. He also mentioned at this time that there was a service bulletin out on this make and model, as a result of water getting into the wheel bearing causing this problem to occur pretty consistently.i called my local kia dealership located at 9009 w broad st in richmond va, and spoke to a service manager. I explained that i was aware that there had yet to be a recall on any vehicles but that numerous blogs, and forums touting this exact problem in addition to the service bulletin seemed to indicate this was a design flaw in their vehicles.i was told he was unaware of any complaints from other customers and that service bulletins were merely a diagnostic tool to assist mechanics and since my car was no longer under warranty, and despite the very low mileage, the most i could expect was to make an appt with their service department. I politely declined.when picking up my vehicle the next day, i questioned my mechanic about the true nature of service bulletins and he admitted that yes, ostensibly, they were circulated to assist in diagnosing particular issues, but, they were also frequently indicative of ongoing problems that often resulted in future recalls. I would suggest that kia be persuaded to look into this one!
We were driving down the road one day and a large metal piece hit the bottom of the car in which knock the plastic shell covering the fuel line's off i called kia they said so told kia this could cause a firekia said so we have not been told about it kia was like who cares.another thing is the lights on the dash have been coming on even after fixing this still come onagain kiawanted to charge a high price to fix one partthe under pinning should be replace with a plate notplastic part
I was backing out of my driveway and turning slightly to the left, i attempted to stop my 2013 kia sorento by pressing the brakes but it would not stop. It continued to coast backwards without stopping even though i continued to press brakes numerous times.. The brake pedal itself would not go all the way down while i pressed down. The car did not slow down and the backup sensor did not sound as it continued to back into my neighbors fence.note that i could see the backup camera was working but had no control of car stopping, also the car was purchased only 5 months ago.
When i took my 2013 kia sorento to rick case kia (duluth ga) for scheduled maintenance in dec 2014, i was advised that the car needed alignment and brake fluid flushing. I declined both services and had only the scheduled maintenance work done. When i returned to the same dealer on 10/12/15, i was told i no longer needed the previously recommended alignment and that the brake fluid was okay. While i was initially relieved that i was longer had to pay hundreds of dollars in unnecessary expenses, i am currently worried about the safety implications of the accuracy of your car inspection and recommended fixes. I really don't know if it was the initial, or the last evaluation that was accurate. Moreover, i am yet to get any reply to all my numerous emails, messages and letters to rick case kia and kia consumer assistance center.
Vehicle has been well taken care of and is in excellent shape. Only 52,000 miles when the abs light, traction control, and downhill assist light came on at the same time. Won't go off as many other owners have attested to in forums all over the internet. Came on when the vehicle was moving on the highway and then went off. Came back on the next day several times and now is stuck on.
I had a power train recall on my vehicle. Took to a kia repair shop and they did nothing to fix the problem. The problem still exist and i'm very distraught about it. While driving my vehicle doesn't have any power to accelerate. They said it was a rea safety problem and the computer will not allow the vehicle to accelerate. Im ready to take whom ever to court to resolve this problem.
I've had my 2013 kia sorento for just over 3 years. I was in a one car accident and my seatbelt didn't retract and my airbag didn't deploy. I broke my sternum and have back problems. The problems i've had with my sorento are replacing headlights, i had to get a new battery and brakes after one year. My airbag light doesn't go off right away. Before my accident it was in the shop because my airbag light stayed on. Now i have no powerall my lights stopped working. When i put the truck in drive and turn it off, i can't take the key out i have to put it back in park again. My sorento was shaking and making noise when the ligjts stopped working. I have no temp gage at all.
When braking there is a loud groaning sound, very unusual for brakes. The brakes are not extremely worn and the brake fluid is full. Also, i had the vehicle inspected a couple months ago and brakes were in good condition
The contact owns a 2013 kia sorento. While the vehicle was in motion, the contact depressed the brake pedal, but the vehicle failed to stop. There were no warning indicators illuminated before or after the failure. The dealer and manufacturer were not notified. The vehicle was not diagnosed or repaired. The approximate failure mileage was 24,000.
Parking brake internal parts rusted and disintegrated in one back wheel and the parking brake internal parts severelyrusted on other back wheel. All in less than 8 years under minimal average use.had this not been discovered during annual safety inspection, would have likely not held when parking on an incline, and could have resulted in injury or death.there was no warning indication on dash that parking brake was failing.
The contact owns a 2013 kia sorento. The contact stated that the abs warning indicator and two other warning indicators randomly flashed. In addition, there was an abnormally loud knocking noise that occurred randomly. The dealer replaced the two rear wheel hub assemblies, but was unable to replicate and diagnose the engine assembly failure. The dealer kept the vehicle for a day and test drove the vehicle, but provided no solution. The dealer stated that the manufacturer was aware and there were several tsb alerts. The manufacturer had not provided a repair solution. The approximate failure mileage was 40,178.
The contact owns a 2013 kia sorento. The contact stated that when the vehicle was idling, he felt a shimmy through the steering wheel. The vehicle was taken to the dealer and the vehicle was repaired but the contact was unsure of what exact repairs were completed. The manufacturer was contacted. The failure mileage was 600 and the current mileage was 2,400. ...updated 10/19/12 the consumer stated the vehicle would idle in a rough manner. When at a stop. Updated 10/25/12
When sharply turning right into a parking spot there is loud knock seemingly coming from under the hood. I checked this site for any recall notices and read the following recall: nhtsa recall number: 17v-224, recall date: march 31, 2017, manufacturer recall number: sc147 which effects this sort of issue. I have never received any notices from kia informing me of this safety hazard or an opportunity to have it fixed.
My airbags didn't deploy when i hit a person in the rear after severely damaged front end of my vehicle and parts being shoved into the motor and the motor received a crack in the block.
The contact owned a 2013 kia sorento. While driving approximately 20 mph and attempting to turn right, the steering wheel seized. As a result, the vehicle drove off the road and crashed into a tree. There was no warning indicator illuminated. The air bag deployed. A police report was filed. The driver sustained injuries that required medical attention. The vehicle was totaled and was towed to a tow yard. The dealer and the manufacturer were not contacted. The cause of the failure was not diagnosed. The failure mileage was approximately 65,000.
No oil leak but every oil chang there is no oil steering is just not right
I have repeatedly contacted kia corporate and the dealership regarding an axle issue. It is the same exact issue that nhsta has issued a recall notice for 2014 model vehicles. My axle is in jeopardy of fracturing - company will not repair the issue because they say 2013s aren't covered. Summary: kia motors corp. Is recalling certain model year 2014 front wheel drive sorento vehicles manufactured january 7, 2013, through march 12, 2013; and equipped with 2.4 liter engines. Due to a manufacturing issue, the right front axle shaft may fracture.
I was traveling down a route 30 in greensburg, pa at approximately 45 mph.there was a slight clicking noise and then silence.no noise. The engine light came on. The gas pedal would not work.the power steering would not work.i was able to coast into the mall parking lot.i had my vehicle towed to allwine curry auto sevice, a local garage, for evaluation.i was told that the engine was shot and that a used one could be installed for $3500.we purchased our vehicle used from smail kia in may 2017.we have our oil changed every 6000 miles.we have not had a oil light come on or any warning that there is a problem.
Engine simply stopped while driving resulting in loss of braking and steering control. All indicator lights on dashboard came on when the engine shut off. Coasted to a stop, put transmission in park and was able to restart the engine. Took the car to kia dealer who said it needed a software update which was performed. The same problem of the engine shutting off happened the very next day. Taking the car back to the dealer today.
I was driving down rt 121 at about 45/50 miles per hour, on a straight section of road, when the automobile just died. I managed to coast into a safe area. The power steering and brakes were not working. Attempted to get a battery boost and the tow truck operator said it sounded like it was turning over dry but would not start. Then the car was towed to mechanic falls garage.
The contact owns a 2013 kia sorento. The contact stated that the while driving the vehicle in the rain, the battery failure warning light illuminated. The vehicle loss power steering assist. The steering wheel became difficult to turn in either direction. The cause of the failures were not determined. The local dealer and manufacturer were not notified of the failure. The failure mileage was 95,000.
I bought a 2013 kia sorento last night saturday 12/19/2015 and the paperwork did not get complete until after 10:30pm. The salesman stated that all components had been checked and that all was good. I live a hour away from the dealership and when i was on 290 heading eastat about 70 mph, when i noticed that my dash and radio panel lights start flickering, my motor felt like it idled down a little but then it was ok, but then it happened again and all the lights in the radio area, steering wheel and speedometer area turned off and it lost a little power but then they all came back on and i made it home, then on 12/20/15 i was driving into town and after about 10 miles at 75 mph my inside lights started flashing again, and then went totally dark. I didn't lose any power this time but i'm starting to feel pretty ripped off. I also noticed today that while driving on hwy that when you come up to a curve to the right, the vehicle jerks to far and i ended up in the other lane. Thank god that no car was there. *dt
Had a problem with my ignition switch, steering column not unlocking on my 2013 kia sorrento. Put the key in, would not turn. Finally, i jerked on the steering wheel back and forth, it finally turned. Then, my sisters 2013 kia-optima did the same thing about a week ago! i called the dealer and was told that because the wheels were turn that this would cause this to happen. I informed him that in both cases, the vehicles were in the garage, on flat service, wheels pointing straight. Was told if it happens again, bring it in.
We experienced literally everything described on the last letter for the recall on our 2013 kia sorento's ecu, including the vehicle shutting off in the middle of active intersections, highway, and normal driving operation(s). My wife and i own a vehicle (2013 kia sorento), that is the subject of your "voluntary service campaign to update the engine control unit (ecu)". After the ecu unit was replaced we received the attached letter from kia that states he has a warranty on the engine for as long as we own the vehicle. Despite this letter, we've been told by kia usa corporate and lithia kia of anchorage that our vehicle is no longer covered by a warranty due to mileage. I expect someone in a higher level management to explain, asformerly requested. As of december 23, 2019, we had our vehicle towed to lithia kia of anchorage to attempt to have the vehicle diagnosed, and communicate with kia usa. Kia has decided to stop communicating with us and will not share any information with our law firm, per their own guidance. We are hoping this will complete this tedious method of vehicle repair(s). Kia needs to explain to us why it will not honor the warranty as stated in the letter. I am a retired disabled veteran and can be reached at any hour. Per my law firm's instruction(s), we have contacted and filed a claim through the state of alaska attorney general's office as well.
I have a 2013 kia sorento v-6.approx. 6 mths into owning the vehicle, while accelerating to turn right after stopping at a stop sign, the engine died and car lost all power.the car was stuck at a 45 degree angle 1/2 way into the lane of traffic.i was lucky that no-one was coming or i would have been t-boned. The car dash was completely dark with no lights whatsoever, no brakes and no steering (since both are power). I had no idea what happened and had a lot of trouble getting the car into neutral to attempt re-start. After several attempts, it finally did re-start. Took it to kia who was unable to duplicate the problem. Second time (11 mths), i was accelerating from stopping at a stop light - engine died and car lost all power, no steering or brakes - no dash lights. Cars had to go around me and i was praying i didn't get rear-ended. Again, car started after several attempts. Third time (12 mths), was at the bottom of a freeway off-ramp.attempted to go after light turned green and engine died - again lost all power - no dash lights, steering or brakes - cars had to go around me.fourth time (17 mths) stalled in parking lot when i stopped at intersection to turn left - same symptoms.this car is dangerous!kia needs to recall and correct this problem before a serious accident occurs and someone dies.i'm afraid every time i drive it.huge safety issue!nhtsa, please do something.
The traffic light for my daughter's vehicle turned green. She proceeded into the intersection. And ended up crashing into the passenger side of another vehicle that ran thr red light.my daughter's vehicle sustained heavy damage to the entire front end . However there was no airbag deployment. We are very concerned due to the amount of damage done to the vehicle . And we wish to put it on report so that someone can investigate if there may be a defect in the airbag system.
Parked vehicle in garage (flat surface), put in park, turned off vehicle; the ignition key would not turn back to the lock position, turned back on, straighted steering wheel, took out of park, put back in park, turned vehicle off, pulled back on steering wheel, pushed in brake and key wouldn't come out.attempted this a 3rd time but backed up & then forward and finally able to remove key.has happened many other times.
As i was trying to park i put the car in reverse and apply the break and put it down into drive as i dropped it to drive i heard a loud bang. Once the bang happen the front left driver's tire seized up car started accelerated but we're not going anywhere the right tire facing forward the left tire facing 45 to the west. After further examination it looks like the axle had been ripped ripped from the transmission as there was noticeably transmission fluid on the axle
Vehicle was stationary after pulling into my garage, turned vehicle off - key would not come out of ignition, restarted car, backed up, pulled straight forward, made sure wheel was straight, placed in park, turned off ignition, key would not come out of ignition. Restarted car, backed up, pulled forward again and parked, finally able to remove key from ignition. Thankfully i was home and was able to remove key.this has happed many times on this vehicle, some of which i have reported already.
The contact owns a 2013 kia sorento. While driving approximately 10 mph, the vehicle lost power suddenly without warning. The contact attempted to apply the brakes, but they failed to respond. The contact attempted to steer the vehicle to the shoulder, but the steering failed. The vehicle came to a stop and was able to be restarted after the second attempt. The contact took the vehicle to the dealer (kia west county), but the cause of the failure could not be determined. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 88,000.
When i bought this vehicle i did not realize that it would have so many issues. I think it started in march of 2013. I started smelling a bad odor when i start my truck up and realized it was coming from the ac unit. Had it checked out and was informed that it was the cabin filter and i would have to pay to have it fixed. Later went back for another mater and was told at first that it was under warranty, but once i got to the dealership i was told it could not be fixed. Every since i had this truck my drivers seat goes down by it self and i just don't see what the point in taking it to the dealership because they never fix anything. I feel that purchasing a kia from rick cas kia was a very big mistake. I will never recommend this dealership to anyone..........
While driving on highway #20 east in quebec canada the front part of the panoramic roof shattered in millions of pieces..updated 08-20-14updated 09/3/2014
The contact owns a 2013 kia sorento. The contact stated that the driver's door would strike him in the forehead whenever entering the vehicle .the contact also stated that the edges around the door were sharp. The vehicle was taken to the dealer for diagnosis but they were unable to duplicate the problem. The vehicle was not repaired and the manufacturer was notified of the issue. The approximate failure mileage was 18,000.
The color of the car is snow white pearl. And out of nowhere, the paint started to peel off. First, it was on the hood, and now the a-pillar. The car doesn't have any accidents and it's the original manufacturer's paint. The paint shop guy told me it's just going to get worth when peeling starts.
I was sitting in my car before work as i always do. It was running but it was parked. All of a sudden i hear a huge bang that sounds like a shotgun blast. I jump and duck thinking someone is shooting a gun at my car. I then see little shards of glass all over my windshield. I exit my vehicle and see that my sunroof is completely shattered. In the pictures itā€™s clear it wasnā€™t from a point of impact (nothing hit my car). Luckily my shield was pulled so no glass got on me and i wasnā€™t driving. This could have caused me to crash with how loud the boom was. I see online that thereā€™s been several instances of this happening with no recall.
We were westbound on us 60 in tempe az.when the sunroof imploded scattering glass on vehicles behind us. Lucky for us the inside shade was closed preventing the glass from coming inside. The outside temp. Was 73the a/c was set at 70 speed was 65 mph.i contacted the kia dealer who said they were unaware of any problems that kia was having with the sunroofs.
My engine is burning a large amount of oil.i take it in to do regular changes.i have a 2013 kia sorento.it has 136000 miles just recently the oil light started coming on, checked the dip stick and it registers none. Its been taken for regular oil changes but burns up the oil before its time for a chsnge.i don't understand. Also ive seen numerous white sorentos on the road and most of them have the same paint problem on the roof right above windshield.its peeling off and getting worse.also cracking around kia symbol on rear hatch.it started with rust spots then, cracking then paint peeling.the engine problem seems to be a wide spread problems with kia owners and the paint obviously is a defect from the factory.love my sorento but need these issues fixed.
The rear hatch is somehow releasing (not to the point where it opens) which makes the 'open door' indicator & dome lights flicker. It has happened a few times, and the first time it happened i thought that maybe i had not closed it all the way. I do not know exactly how many times it has happened, but it has happened enough times for me to be concerned that one day it will just fly open; spilling items into the roadway, and causing an accident. In the last week it has occurred twice, and it is never noticeable until after i start driving. When the vehicle is initially started the 'door open' indicator is not illuminated. It's not until the vehicle is in motion that it has come on. The light does not always come on but i can here the hatch rattling as though it is not closed all the way. It is very irritating and causes great concern because i would hate for it to cause something to happen in the event the it just completely releases.
My airbags didn't deploy when i hit a person in the rear after severely damaged front end of my vehicle and parts being shoved into the motor and the motor received a crack in the block.
When attempting to open the driver's side passenger door, the door handle came completely off the car.i therefore could not get my grandchild out of the car from that side and had to crawl over through the passenger side rear door to get her out. Apparently, this is a common problem because when i called a repair shop to ask what it would cost to replace, they told me they do these all the time and yes, it's a common problem. Found many complaints on line also. This is a dangerous situation. If there was an emergency to get someone out of a car on that side quickly you could not do it.very disappointed in this cheap plastic handle.
Peeling paint, entirely down to base on hood and next to windshield both sides.
The pearl white paint associated with my 2013 kia sorento started to peel, on several locations including the front 'a' pillars, the car roof (where the roof meets the windshield) as well as the roof itself. The peeling paint has exposed the body of the car which is now starting to show signs of rust at some of these locations.the peeling paint issue is the similar, if not the same, as that seen online with owners reporting the same issue. In addition, there are many locations where the paint has not fully delaminated but is instead bubbling up, and separating, from the car's base paint coat.i approached kia with this while the car was still under warranty and was told that it was 'wear and tear' and not a paint defect.
At roughly 60,000 miles we started noticing paint chipping above the windshield on our 2013 kia sorento. About two weeks ago pieces of paint 2 inches long flaked off the passenger post between the windshield and door. I reported this to kia and they stated repairs are not covered. I had an estimate done at a kia dealer that came back $2500.00 +.
Takata recall on back locks.lock jammed on back door. Door will not unlock from inside or out.. Having problems with kia dealership honoring a recall that i thin should include my vehicle.there was a recall for front locks a couple of years ago that was repaired.now the back locks on the back door is doing the same thing.this is a danger to my grandchildren who sits in the back of my car.the air bag light is also malfunctioning.i have asked kia check the air bag, but told my vin number is not on the list. And that my locks are not on the recall list.these are all manufacturing problems and should be treated as such.. The vehicle is in motion most of the time when the air bag light "off" appears.. The vehicle was /is stationarywhen the back door lock on the driver's side will not lock or unlock, although resonds to key pad sound as though unlocked, the door remains lock. Also, when door is unlocked on the inside, door will not open. Car is stationary.
Paint is peeling off bony. White pearl.this appears to be a very widespread problem with hyundai and kia automobiles as there are people establishing class action lawsuits on this issue.
I have a 2013 kia sorento sx snow white pearl. This vehicle has been garage kept its entire life.in spite of this, the paint has begun delaminating above the windshield (just yesterday 08/17/21).many spots are down to the bare metal.i have never heard of paint doing this on a car....my 20-year-old truck paint is in great condition.i now must get this vehicle painted to avoid rust.
Pearl white paint chipping and delaminating on the roof of the cars body
I have paint peeling from just above my windshield and along the side of the windshield.
Paint peeling and chipping off my car and my insurance stated they will not cover a manufacture defectā€¦
Paint delimitation rapidly along top of windshield allowing rust. Safety concern with water damage. No reports to dealer.
Paint is peeling at different areas of the vehicle
The paint chipped off the roof of my pearl white 2013 kia sorento and now it is delaminating from the primer. This is causing rust. When i drive the paint is coming off.
The back door on passenger side handle fell off, taking to kia tomorrow but getting sense there claiming no issue
The paint on my roof is chipping and peeling. I purchased the vehicle used with ā±65k miles. After about a year, ā±12k miles i noticed some small chipping just above the windshield. I assumed it was normal road debris causing it. Then the paint started to peel back. Just recently a patch about 8" x 6" peeled off. There are other concerned kia owners suffering the same issues. Now small areas of where the paint chipped/peeled off is starting to rust. The color of the vehicle is pearl white, which is the most common kia paint to chip or peel. I purchased a 3 year extended warranty when i bought the car. The dealer i purchased the vehicle from was not a kia dealer so may not have known about the peeling paint issue with the sorento and pearl white paint.
My car has 2 door handles that have fallen off. One right after another. This is also something i see frequently on other kia sorentos i pass on the road so obviously this is a common occurrence and it needs to be fixed. I did not pay for a car to have to stick my arm through and around to the other door to open it, that's ridiculous. Also, the car was in park in the drive way at my parents house, it wasn't even turned on, the keys weren't even in it.
Paint is chipping off cat rapidly and itā€™s getting worse.
Paint peeling off.dealership will not help me
The contact owns a 2013 kia soreno. The contact stated the paint on the roof and hood had chipped. Additionally, there were several spots that had deterioted. The vehicle was taken toall star kia of baton rouge 5740 siegen ln, baton rouge, la 70809 (225) 490-7604 but was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 60,000.
I have a 2013 kia sorento with paint issues. The paint started chipping after a few years, not fading but chipping off. The areas affected are the front door panels, hood and roof. My daughter has a newer kia sorento and the paint on her vehicle is chipping in the same areas.
Spontaneous vehicle fire. Traveling on us-27 in florida, stopped at red light and smoke started coming out from under the hood, proceeded through the light once it turned green to get to the side of the roadway when smoke started through the vents and flames came out from under the hood as well. Car became disabled and 3 of us jumped out and ran down the road, away from the car. The entire car went up in flames in a matter of seconds from exiting.
Paint started pealing in 2020 and progressed to many other areas including hatchback and roof
Paint chipping defective paint both sides of front windshield also had the top of the car paint chipped dealer fixed that patch when bought the car then both sides of the windshield started to chip going all the way down to the hood of the car
I own a 2013 kia sorento with pearl white paint. It started peeling huge chunks of paint off of the top of my car. There is no reason the paint should just be peeling off, often in huge peeling strips. I am aware of other makes and models with this paint around my production year that have had recalls to fix this defective paint. I believe kia should be included in this recall. I have included pictures, the last picture is of three average size paint chunks that are coming off daily.
My child who is currently 13, has managed to pull the rear passenger handle off the vehicle twice in the 6 years we have owned it requiring replacement both times as the piece holding the handle in is plastic and has shattered. The first time he was only 7. It is unacceptable for a door handle to be able to be destroyed by a child multiple times. Also, the handle which allows the second row seat to fold forward for passengers to gain access to the third row does not work. We have asked for this to be fixed at the dealership multiple times but they have been unable to get it to work properly either. Obviously both of these problems occur when the vehicle is stationary.
Pearl white paint peeling chipping and delamination
Between 2018 and now my snow white pearl paint has been chipping in numerous spots. These spots include a piece between the sunroof and windshield, the bumper and the hood. The car is always parked in a driveway or garage. The picture provided are from november 2020. The paint chipping has progressively gotten worse and been attempted to cover.
The paint is peeling off above the front window
Approximately one year ago i paid dealer to replace defective driver side rear door handle.today passenger side rear door handle broke off in hand while opening door (same as previous). Now unable to open rear door from outside of car
Paint has been peeling on the exterior on the left and right side pillars; on the side of the windshield. The delamination like damage was not due to physical impact.
Since i purchased my vehicle in 2015 with around 45,000 miles, i noticed paint chipping off the roof where it meets with the windshield. Now, i have large chunks of paint chipping away on the hood and on the panel between the door and windshield, exposing metal frame. After searching online, i noticed many people with this exact same problem with their kia sorento; same year and same pearl white color. I have taken it to a paint shop, and they said it's a "delamination" problem, and it's a defect in the manufacturer's paint. It will only continue to worsen. I took it to kia (after having my engine replaced due to engine failure and seizing on the highway), and i was told that i would have to cover all expenses to fix it. Not only are large chunks of paint chipping off, but all the areas are becoming severely rusted. This should not happen!! not only is it a paint defect that kia should cover, but it can become a safety hazard when it begins to weaken around the windshield! i have had to have my engine replaced (which i had to fight for as well before almost causing a major accident on the highway once my car seized at 70 mph) and my paint is coming off in large quantities and rusting, depreciating the value and safety of my car, and it's not even 10 years old!!! i've had nothing but problems since i started financing my car. Kia knows this is a problem, yet will not do anything about it. I want something done! a recall should be set in place, especially after hundreds of consumers have had the same problem!!
I bought my car in 2014 used and brought it to the dealership for repairs to the headlights about 6-8 months later. At this point i had noticed the back of my car had discoloration spotted across it. I was told "this happens a lot with pearl cars and your out of warranty so there is nothing that they can do about it". Since then the problem has grown immensley and now the paint is flaking off of both sides of my car around my windshield and has scattered rust throughout. I recently had to get a spot fixed and the collision shop called me and explained that the paint was not sticking to the primer therefore i had to pay to have almost the whole roof repainted. They said that this was something that goes back to the original paint. This is when i really started looking into everything.
I bought my used 2013 sorento in pearl white in 2016 with no paint chipping. By 2017, my paint started chipping above the top of my windshield. Over the next few years up until now the paint has been continuously chipping all around my windshield and some on my hood as well. I know there are numerous other kias with this same issue. I don't understand how it is not a recall. It is not normal wear and tear. The paint is so badly chipped it's worse than all of my previous cars that were many years older. Such a disappointment with the first new car i ever bought.
Pearl white paint is peeling, chipping, and delaminating.defective pearl white paint .rust appearing due to delamintion inside drive side door causing door to detoriate and safety concerns for door deteriorating.also major rust due to paint delimatiing around front wind shield.very concerned for safety of windshield due to paint/rust/peel/chip.there is a major defect in millions of kia vehicles due to pearl white paint.
Driving down route 62 in alliance ohio44601 only going about 30 35 mphit sounded like a gun shot and look back and seen the panoramic window was shatteredno signs of anything hitting itlight traffic.
The contact owns a 2013 kia sorento. The contact stated that the rear driver side door handle fractured without warning. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The vin was not available. The approximate failure mileage was 35,000.
Rear right door handle assembly fell apart when my wife was opening the door to place groceries on rear seat. This incident has never happened to me on the different cars i have owned.
The contact owns a 2013 kia sorento. The contact stated that the rear passenger door handle detached from the vehicle. The vehicle was not repaired. The vin was unavailable. The manufacturer was notified of the failure. The approximate failure mileage was 79,800.
The contact owns a 2013 kia sorento. While attempting to open the rear passenger door, the door handle fractured and detached from the vehicle. The contact also stated that the front passenger side headlamp and electrical component melted. The vehicle was taken to the dealer where the headlamp was repaired; however, the dealer declined to repair the door handle free of charge. The manufacturer was notified of the failures. The approximate failure mileage was 102,000.
I just had to replace the lower ball joints in my 2013 sorento sx with only 60,000 miles on it.they were in bad shape, and made noises when turning corners or going over bumps.ball joints should last far longer than this.i see many canadian sorentos had a ball joint recall.brakes are spongy, too.i have replaced the brakes, and had the fluid checked for air, but still not a solid feel to it.
I have repeatedly contacted kia corporate and the dealership regarding an axle issue. It is the same exact issue that nhsta has issued a recall notice for 2014 model vehicles. My axle is in jeopardy of fracturing - company will not repair the issue because they say 2013s aren't covered. Summary: kia motors corp. Is recalling certain model year 2014 front wheel drive sorento vehicles manufactured january 7, 2013, through march 12, 2013; and equipped with 2.4 liter engines. Due to a manufacturing issue, the right front axle shaft may fracture.
Vehicle arrived from factory with improper camber setting on front suspension.camber is not adjustable.per alignment specialist, struts will have to be notched to set camber properly.kia of america refuses to fix the issue, resulting in abnormal tire wear and poor vehicle handling characteristics at speed.
The traffic light for my daughter's vehicle turned green. She proceeded into the intersection. And ended up crashing into the passenger side of another vehicle that ran thr red light.my daughter's vehicle sustained heavy damage to the entire front end . However there was no airbag deployment. We are very concerned due to the amount of damage done to the vehicle . And we wish to put it on report so that someone can investigate if there may be a defect in the airbag system.
No oil leak but every oil chang there is no oil steering is just not right
Radio and camera system suddenly stops working. When you turn on the air conditioner comes a strong odor as "silicone" this happens the first time that i turn on the air conditioner in the day. The vehicle is very unstable and very sensitive to uneven roads. Shakes a lot and moves a lot. I worry about young children and their heads move too much in the car seat for these sudden movements.
As i was trying to park i put the car in reverse and apply the break and put it down into drive as i dropped it to drive i heard a loud bang. Once the bang happen the front left driver's tire seized up car started accelerated but we're not going anywhere the right tire facing forward the left tire facing 45 to the west. After further examination it looks like the axle had been ripped ripped from the transmission as there was noticeably transmission fluid on the axle
The contact owns a 2013 kia sorento. The contact stated that the abs warning indicator and two other warning indicators randomly flashed. In addition, there was an abnormally loud knocking noise that occurred randomly. The dealer replaced the two rear wheel hub assemblies, but was unable to replicate and diagnose the engine assembly failure. The dealer kept the vehicle for a day and test drove the vehicle, but provided no solution. The dealer stated that the manufacturer was aware and there were several tsb alerts. The manufacturer had not provided a repair solution. The approximate failure mileage was 40,178.
All 4 tires (kumho solus kl21 p235/65r17 103t m+s) on my 2103 kia sorento are showing signs of cracking in the sidewall. The tread depth on the tires is still good. The cracking is very concerning.
While drive at slow speeds of about 5 to 10 mph there is a ticking/squeaking from the right front.it goes away at higher speeds.i have been in to the dealer 4 time, reported it to kia corp. And the regional office called to tell me they are aware of the noise, it is a part issue, that over 30% of this model made in 2013 have the problem and they are working on a solution.that was several days ago.if they know there is a problem then they should be made to recall the cars and replace the parts in question.
Car thrusted forward, brake pedal to the floor, causing uncontrolled minor damage to the vehicle!! was stopped at my mailbox when this happened!! $3000 worth of damage to my kia sorento
The vehicle has a recall that i was not notified of. I am stationed overseas with the us army. How do i verfiy if the definciency was corrected prior to buying the vehicle.
After driving to an appointment and parking, i attempted to open my driver's side passenger door to get my service dog out when the door handle cover popped off and handle came off in my hand. Upon inspection, i noticed there was no damage to the handle itself, but the door handle cover had snapped where the screw from the door is meant to secure the piece to the door. When i went to kia, they explained kia had acknowledged a problem with these particular handles breaking, and the fix was a new door handle assembly; however, even though many people have had this problem, kia has not issued a recall or offered an extended warranty to those individuals and require those affected to replace them at the owners expense, which is over $150 without labor cost included. This issue is a safety hazard (without the handle, you can't open the door from the outside) and many kia owners have complained about this very issue via online forums, and yet kia still refuses to offer a recall or warranty extension! the fact they don't offer a replacement handle cover, because it would continue to pose this problem, and state the fix being a new complete door assembly should merit their extending a warranty fix or recall.
Received extended warranty information regarding my airbag light brought this in to have the clock assembly spring reviewed and it was replaced but then was told i had to pay $2000 to have the passenger seat change to have the sensor go off.
We were driving down the road one day and a large metal piece hit the bottom of the car in which knock the plastic shell covering the fuel line's off i called kia they said so told kia this could cause a firekia said so we have not been told about it kia was like who cares.another thing is the lights on the dash have been coming on even after fixing this still come onagain kiawanted to charge a high price to fix one partthe under pinning should be replace with a plate notplastic part
I continuously am having issues with several light bulbs going out in my vehicle. I have replaced them several times. The headlights, running lights, turning signal bulbs, brake lights, etc. Lights are obviously a very important part of driving, especially at night. I have read complaints from several other kia owners having the same issue. I am unsure of when the issues started occurring as i purchased the vehicle from the first owner in march or april 2021 and i noticed the issues within a few day of purchasing the vehicle. The vehicle does not have any other issues or warning lights. The light have yet to be inspected.
Have not had any problems other then having to put 2 quarts of oil in the motor every other day and it stalling to the point of almost cutting off when i start to take off. I got up put oil in the car started my day as usual, ran errands and the parked the car as usual. Went to get in it the next day and the engine light was on. Started to drive it and it made the sound as if it was misfiring. Later that day had my mechanic look at it and he said what i thought it was plugs. So i changed the plugs and coil packs and it did not change a thing. Still had that noise and when you are going down the road it will start shaking and have to gear down. Called kia customer service they said it was part of the 147 recall even though it showed that it had been fixed in 2018. I explained that it shook when driven that plugs and coil packs have been changed, had to fill up on oil instead of gas and that the oil had gas in it. Told me it would cost me 230 out of pocket to have it towed. Next day took it too kia dealership who said i would have to wait until the motor locked up before they could do anything. Finally got them to look at it and they said the motor was bad. It was not safe to drive it anymore because it could caught fire or cause an accident. But yet not part of the recall said i would have to pay for all the repairs out of pocket. Not only did kia customer service and nhtsaboth said it was part of the 147 recall. I am with out a vehicle and still have to pay for one that i can't even drive or get fixed.
I have never received a recall letter from the kia manufacturing corp. Only to here about them on the tv news.
My car stalled going around 65-70 mph on the highway, and power steering and acceleration completely ceased. After pulling over i waited a minute and tried to start it again and my engine has a very loud knocking sound coming from it, and it drives extremely rough. I never had any warning signs prior to this, and now my check engine light has been blinking. I have always kept up with the maintenance and oil changes on my vehicle, and now it is throwing a "p1326" code. I had it towed to my house to prevent further damage or possible accident!
Computer needs to constantly be reset
First, the brake lights kept going out. Finally found a loose wire. Then, the abs, downhill, skid lights all came on at the same time. Found one wheel where it is not reading speed. Next, the gas cover does not open now. There has been one issue after another with this car. I get it serviced, monthly. It is up to date on oil changes, inspections, fluid and i am about to replace all brakes, pads, rotors and tires. I feel like this care, which i have only had for four and a half years, is done.
Shattered sun roof! as i was driving down the highway i heard i loud pop and then the raining down of glass.
I already filed a claim the other day, but now my 2013 sorento has gotten even worse! my car stalled on the highway going around 65-70 mph, and power steering and acceleration completely ceased. After getting home and calling to report this, i took it for a test drive, and my engine has a very loud knocking sound coming from it, and it drives extremely rough. I never had any warning signs prior to this, and now my check engine light has been blinking. I have always kept up with the maintenance and oil changes on my vehicle, and now it is throwing a "p1326" code. It stalled twice prior to this while driving. I don't understand how my engine wasn't recalled prior to this when there was an engine recall on my exact year and model for rod bearing wear! this is my only form of transportation, and kia is aware of these problems but just keeps throwing bandaids on the actual problem! when is this going to end? engines are catching on fire, people (including myself) are stalling at high speeds on the road due to their faulty craftsmanship! i want answers!! how many people will have to die before they do something about this? i either want a recall on my engine, or i want a warranty to cover the problem they are already aware of! i refuse to put mine or my daughter's life in jeopardy because kia does not want to own up to their problem! there are thousands of complaints, when will this end?! i'm still paying on a car i can't even drive due to manufacturer error!! this is ridiculous! i will never own another kia due to their safety violations, and i can't wait until i can get rid of this car and not have to worry about our safety any longer. I want something done now! i will not stop until something is done about this.
Sunroof shattered for no apparent reason while driving down the highway.
Driving down the road and all of a sudden our kia started making a knocking sound in the engine. We slowed down and started to pull over when we hear pieces of our car breaking off and saw a huge cloud of white smoke. When we pulled over and got out of the car, the whole underneath of the engine was on fire. The engine was seizing and caused the bearing to punch a hole into the engine. The parts we hear flying off were actually pieces of the engine exterior, which caused sparks and ignited the fire when the engine oil started pouring out. This happened without warning and we have kept up on maintenance. Less than 100k miles. Vin is not part of engine recall, however it is clear upon little research that kia knows about this problem, they don't care, and they are doing little to fix it. It's obviously a huge safety issue, these are people's lives we're putting at stake and these cars need off the road. They are not safe. Please help the public do something about this.
While driving on the expressway (approx. 70mph) the car began to knock from engine loud. Also there was a lot noise i can't begin to explain. Immediately it smelled like there was a burning smell. There was black smoke coming from the exhaust. There was no issues or indications of any problems before this happened. Luckily i was coming up on a rest stop and i got it into the lot and called a tow truck. Of course i start making calls as soon as possible. Pull up complaints about the car. But i have one of the sool vin #s not covered under the recall for the same exact thing that thousands are getting help with. Still have to pay for the car. Can't drive the car. 2 months now of being told there's nothing i can do.
The kia was parked on a sloping driveway, in park and with the emergency brake on.but the vehicle rolled down about 10 feet.both transmission and emergency brake were still engaged.
I was driving on a city road at night with 2 other people in the car and my sunroof just shattered. Police were called and there was no evidence that a rock or bullet hit my car. No damage to my windshield or front end on my car. It was like it just exploded.
The contact owns a 2013 kia sorento. The contact stated while driving 75 mph, the vehicle started to lose power and the speed decelerated to 55 mph unintendedly. The contact took it to the vehicle to the dealer who replaced the spark plugs, drive belts, and several other unknown parts. The contact stated that approximately 5 months after the repairs the failure recurred. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 110,332.
When i put my car into reverse it makes this baring grind noise even when i am going into reverse.it continues to make this noise as i am driving. Also sometimes it will stop but then start again when i make a turn and continue making the grind or baring noise. Also if i am at a stop light and i press the gas paddle it makes this grind noise.when i looked up recall for this i had found exactly what it could be and my vin number said it wasnt for recall. Also. I noticed when i would put my park in the park gear position it wont sometimes lock all the way.as i had read also for my car. It depends on the weather how loud it makes the noise . When it's hot its loud then cold its off and on. This happens on streets and highways. My date of happening is an educational guess. I know it was already happening when i got a recall for the oil panel thing and something else.
While driving on i 81 in shenandoah county va my kia started losing power, lowing the speed i could do and the rpms right in front of a semi truck. It has happened since then and actually before then but was never as scary. The dealership has not been able to duplicate the issue or find any codes in the computer.
The vehicle is a few months old.today 6/9/13 took the vehicle to the dealer because it is sputtering and shutting off.kia in charlotte, nc put it on the computer and said they can not find anything wrong?a vehicle a few months old that sputters and shuts off has a problem! i do not care what the computer says!
My 2013 ex sorento when idling with the a/c on, ā€œpantsā€¯ or ā€œpulseā€¯ struggling to idle. Butā€¦. If i turn off the a/c the rpm ā€œsmooths outā€¯ and is consistent in idling. This began about 2019 march. Current miles: 56,000 and current on maintenance, inspections and oil changes. (two drivers only)will there be a recall for this?
Door handles from the inside stopped working.
The dashboard reflects onto the windshield reducing visibilty as the reflections cause distorted vision thru the windshield. This is extremely hazardous on sunny days as the reflections increase depending on the angle of the sun reflecting off the shiny dashboard onto the windshield. Maybe the dashboard should not be coated with such a reflective and shiny material to avoid this issue. In addition, the speed panel has detailed metallic paint around the speedometer and panel info which reflects beams of blinding light from the sun and bright lights into the drivers face while driving.again, maybe the metallic paint and shiny reflective design should be changed to non-reflective options to avoid blinding the driver. Annoying features which cause the driver to adjust position while driving or try to block the blinding lights and visual distractions while in motion are dangerous and could lead to accidents. Kia please consider redesigning these dangerous design details and increase the safety for everyone. If changes are not made on newer models, i will never again purchase any kia products and will warn others of these dangers on this vehicle brand. Safety is more important than design so please remove the metallic paint from the speedometer panel and find a non-reflective material to cover the dashboard.thank you.
Abs, tracksion control and hill crest lights want turn off...
At 37,342 miles the right spring coil broke and shredded my tire while driving on a city street. I am grateful this did not occur on a freeway. The cost to replace the coil, strut , and tire was almost $1,000. I called kia corporate headquarters and was offered no relief because i was past the basic warranty period of 5 years.
July 3, 2020 car caught on fire. Engine replace 2017. Less than 40,000 miles on new motor. 2019 high pressure fuel pump recalled. It was inspected and replaced.
My vehicle starts hesitating than shakes and stalls . I wait and start it up . It has done this and i see recalls for kia and stalling issues. I am afraid i'm gonna get into an accident
We were driving down a paved road at approximately 30 mph when we heard a loud noise that sounded like a shotgun.upon pulling over and inspecting the car, we found that the rear sunroof had exploded and was in tiny pieces.the cover had been pulled shut so only a relatively small amount of glass fell through into the car, but had the cover been open the glass pieces would have fallen in on our two year old son in the back seat.to our knowledge nothing fell on top of the car, and we did not hit a bump or anything in the road when this happened.
Two leaking radiators replaced in two years, antifreeze leaking in the driveway; two batteries replaced in two years.vehicle was parked in driveway in all instances. Working on getting proof for last year.
Driving auto on i-75 south near ft. Myers, fl, car engine spontaneously caught fire.entire auto burned to nothing but metal.both myself and my wife were able to open the doors and get out although all power was lost as we were pulling over the side of the highway.within four minutes the car was completely engulfed in fire.
This as happened 3 times..while driving car it will mysteriously staul..last time on interstate then after hours of sitting it will start with no codes and be fine til next time
I keep getting error codes and check engine ligh i check with obd2 meter 3 different codes come up 3 times each.p0638, p2106, and and p2110.i clear them check engine light goes off and then randomly it happens again i'm not sure if this is a safety issue but i just want to be sure.it happens when i'm either going 25 or 55 and accelerating
My was removing groceries from her new kia when it started to roll away while the car was in park. We check kia dealer we were all was on with the car the problem had to be diver error.then on or about november 20, 2015 we received a recalled for a transmission problem that allow the kia to slide out of park and into reverse with the break pedal being depressed.
I bought my car new off the lot back in 2013, the stereo stopped working in 2016. I had all the fuses checked and they're all good, speakers are fine. They said the whole stereo needs to replaced and quoted me over $500 to replace it. Only three years into owning my new car. It was working perfectly then all of a sudden it just stopped. The light come on and the controls work but they said it's not connecting to the car.
No notification of the following recall:manufacturer recall numbersc124nhtsa recall number15v626recall statusrecall incompletesummarykia motors america is recalling certain model year 2011-2013 kia sorento vehicles manufactured october 19, 2009 to january 31, 2013. In the affected vehicles, if excessive force is applied to the gear shift lever, the brake-shift interlock mechanism may chip or crack allowing the transmission being able to be shifted out of "park" without the brakes being depressed. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 114, "theft protection."
My 2013 kia sorento backup camera recently stopped working, after researching on the internet it seems like a very common issue for a lot of kia models because the cameras are not properly sealed and get corroded inside of them. When i shift the car to reverse the screen is black, the distance lines show up but no camera video feed or sometimes it is intermittent after waiting for 20+ seconds.
Takata recall, 2014 kia sorento lists power when i accellerate. Sorento is very sluggish when driving down the highway it seems to jerk and lose power. This sluggish feeling happens almost daily, even if i have a tune up completed and all new filters. I have also tried different brands of gasoline to try and help with this issue.nothing seems to help. I am very concerned also about the mount of heat the engine gives off.the heat coming from the engine is so hot you can barely stand by the car.
Peeling paint, entirely down to base on hood and next to windshield both sides.
I was driving on the freeway and my sunroof exploded. It sounded like a gunshot. Some glass fell into the car and large chunks were thrown behind me into traffic.
Vehicle was stationary after pulling into my garage, turned vehicle off - key would not come out of ignition, restarted car, backed up, pulled straight forward, made sure wheel was straight, placed in park, turned off ignition, key would not come out of ignition. Restarted car, backed up, pulled forward again and parked, finally able to remove key from ignition. Thankfully i was home and was able to remove key.this has happed many times on this vehicle, some of which i have reported already.
On 11/22/2018 my kia sorento caught fire and burned while driving on the interstate. Total loss
While driving on highway and attempted to accelerate my 2013 kia sorento began knocking and lost of accelerate power and would not accelerate.
My 2013 kia sorrento's parking lights were on this afternoon on saturday august 22, 2015 at approximately 2:30 pm est. I went outside to place something in my vehicle when i noticed the parking lights were on. I had parked my vehicle at 1:00 am when i returned from running an errand. I parked, made sure all the lights were turned off, armed the security system and went inside. Before my wife and i went to bed i went out to make sure that i turned all lights off which they were. This was at 2:00 am. The vehicle had not been touched since that time.this is not the first time that this has happened. I have had it in to the dealership twice already where they claim they cannot replicate the problem. We have had to have our vehicle jumped at least 12 times due to a dead battery caused by this problem. The vehicle falls well within it's warranty so it will be covered however the issue is serious enough that it warrants attention which i believe will be ignored if not brought to light and may result in injuries or cost to others when no cost should be incurred.i believe that this is an electrical issue that needs to be addressed immediately. I feel this could lead to problems with steering, braking system, engine malfunction as well aspossible risks of fire due to a faulty electrical system.
The sorento truck start off by self went i drive more the hour went i brake the truck sout off .
Since i purchased my vehicle in 2015 with around 45,000 miles, i noticed paint chipping off the roof where it meets with the windshield. Now, i have large chunks of paint chipping away on the hood and on the panel between the door and windshield, exposing metal frame. After searching online, i noticed many people with this exact same problem with their kia sorento; same year and same pearl white color. I have taken it to a paint shop, and they said it's a "delamination" problem, and it's a defect in the manufacturer's paint. It will only continue to worsen. I took it to kia (after having my engine replaced due to engine failure and seizing on the highway), and i was told that i would have to cover all expenses to fix it. Not only are large chunks of paint chipping off, but all the areas are becoming severely rusted. This should not happen!! not only is it a paint defect that kia should cover, but it can become a safety hazard when it begins to weaken around the windshield! i have had to have my engine replaced (which i had to fight for as well before almost causing a major accident on the highway once my car seized at 70 mph) and my paint is coming off in large quantities and rusting, depreciating the value and safety of my car, and it's not even 10 years old!!! i've had nothing but problems since i started financing my car. Kia knows this is a problem, yet will not do anything about it. I want something done! a recall should be set in place, especially after hundreds of consumers have had the same problem!!
As i was driving at about 15-20mph the car shut off completely as i was making a left hand turn without warning. This is the third time at different speeds since we purchased the vehicle in january 2014. We have taken it to kia dealership for repair, regular oil changes and maintenance. They were unable to find anything wrong , read any codes with computer or duplicate the problem. I am very concerned as this is our family car and it is a driving hazard not knowing when it will shut off with no warning, next time it could be in the middle of the intersection or freeway! we plan on taking back today to dealership.
The contact owns a2013 kia sorento. The contact stated that while driving approximately 35 mph, the vehicle became resistant to acceleration. The contact indicated that after turning the vehicle off and restarting the engine, the vehicle operated normally. The failure was recurring and on one occasion, the vehicle stalled without warning. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure.the failure mileage was 25,000.
Hit my brakes going roughly 30mpg (i was in heavy traffic on the tollway with lots of braking and going for several minutes already), the abs was triggered as the car was making the jerking/thumping (however you describe feel of abs), i should have had enough space to stop, but my car was accelerating it seemed at the same time, i hit a car in front of me, and it continued, lurched forward and hit the car a second time all while the brake (only) was being depressed.that finally stopped the car.the other driver thought i was hit from behind too since there were two hits...but i felt the lurching and also there is no damage to the back of my car, proving it was my car.this is dangerous!!!after reading online i see many complaints of kia's lurching and accelerating when the brakes are applied.many accidents reported while parking and the car accelerates so quickly it jumps a curb, hits a tree, or another car or other such incidents.it is clear after searching "kia sorento 2013 accelerating while braking at the same time", there are lots of reports on car gurus.com of this dangerous defect.
We leased a 2013 kia sorrento on 8/11/2012.vehicle had 4 miles when paperwork was done. On 8/25/2012 the check engine light came on. On 8/26/2012 the engine revved to 6,500 rpm when we were going 20 mph.there was a large bang.i took in to the dealer on 8/27/2012.i was told a new transmission needed to be installed after 2 days of "diagnostics".we now have been without the vehicle for almost as long as we have had the vehicle.i am told it will not be ready until at least this wednesday.i frankly feel uncomfortable in taking the vehicle back in this condition.i have been told several times that i would be receiving a call from the national customer service desk at kia.no call has ever come.we have received no calls from kia's consumer affairs group though told repeatedly that such would occur.
On two occasions one month a part, while driving my 2013 kia sorento lx3 the engine light went on and the car was unable to shift rpm's and could not accelerate over 15/20 mph.the car went into "limp home" or safety mode when trying to accelerate and merge onto a 40mph and 50 mph highway.the car could not speed up to flow of traffic and was nearly rear ended by rush hour commuter bus with two small children in the back seat in chicago, il.kia service said car "fixed" twice.concerned about repeat problems and potential fatal accidents as result of some malfunction.
I have taken my 2013 kia sorento to my local dealership after the latest engine recall. They upgraded software but gave no further explanation. Everytime i get my oil change its almost empty. The past 2 oil changesthere has been almostno oil. Yesterday, i was driving, on the highway and check engine,oil, battery,light came on flashing and the car stalled in the middle lane of the highway.i was able to pull over and call a tow truck.i turned the vehicle off and 15 min later while waiting for tow truck i tried to turn it on and it came one.i canceled the tow and i am at the dealership today . My car is not leaking oil anywhere and i know there has been a engine recall on my make, model and year. I am afraid of the cost of the repair and the safety of a vehicle that stops in the middle of the highway.
While driving on the freeway in light traffic at speeds around 40mph the vehicle shut off completely. I had to coast to the shoulder, put the vehicle in park and restart. The vehicle restarted completely fine. This incident has happened 3 times in the last 6 months. The vehicle is currently at a kia dealership and they are not finding anything wrong with the vehicle.
The contact owns a 2013 kia sorento. The contact stated that while traveling at various speeds, the vehicle suddenly stalled. The contact also mentioned that the vehicle failed to respond to acceleration attempts. The vehicle was taken to the dealer where the failures could not be replicated. The vehicle was not repaired. The manufacturer was not contacted about the failures. The failure mileage was 5,880.
While driving on the freeway at about 70 mph the car's accelerator stopped working and the engine light came on.i was in the lane next to the fast lane in los angeles.i quickly turned on my hazard lights andpulled over about 5 lanes to the shoulder.thank goodness it was late at night and i was able to pull over safely.i had four kids in the car driving home from magic mountain!i turned off the car and turned it back on and it worked fine the rest of the way home although i did stay in the slow lanes in case it happened again.this happened on a saturday.on sunday my husband drove the car a few miles to have lunch. The engine light was on when he left but then turned off when he was on his way home.took the car to the dealership on monday and they said i needed a computer update and that would fix the problem.they let me know this has happened to other cars and the computer update has worked.very disappointed in kia knowing this has happened and not sending a letter or letting us know about the problem to have us come in and get the update done.we could have been in a serious accident resulting in death.i hope this fixes the problem.this is the first kia i have owned and have loved the car up until this point.
Have a 2013 kia sorento.purchased used end of may 2013. Wife noticed at times the vehicle would stall or shutdown with the engine light on.happened again 09/11/2013.took it the kia place and they did the following:cause: sa153 xma vq ecm upgradecause: found p2111 throttle actuator failure 28325r1a vcm motor assy ( theta eng ), r&r1 - 35100-3c700 etc-actuator1 - um040-ch010 throttle pl & ind clthey claim this resolved it....we will see!
While decelerating to a stop, the vehicle suddenly stalled. The contact restarted the engine and the vehicle operated normally. The failure was recurring. The vehicle was taken to the dealer but the defect could not be duplicated. They replaced the throttle body,but the problems till happening so many times,they also did a update on the computer and again the problem still there....i am so scared todrive this car.i know am not the only one with the same issue and seems that kia doesn't care since they keep saying we need duplicated..this happen in different situations witch i could be involved inaserious accident with my kids...
The contact owns a 2013 kia sorento. While driving approximately 65-70 mph, the vehicle stalled without warning. The contact stated that the vehicle lost power, including power steering, braking, and acceleration. The contact was able to coast the vehicle off the road to a stop. The vehicle restarted on the first attempt. The vehicle was not diagnosed or repaired. The contact stated that the failure recurred once. The dealer and manufacturer were not informed of the failure. The approximate failure mileage was 120,000.
The contact owns a 2013 kia sorento. While driving at an unknown speed, the vehicle stalled without warning. The vehicle was able to restart. The vehicle was taken to a dealer where it was diagnosed that the power train control module needed to be repaired. The vehicle was repaired; however, the failure persisted and the check engine warning light illuminated. The vehicle was taken back to the dealer where it was diagnosed that the throttle body needed to be replaced. The vehicle was repaired; however, the failure recurred six times. The vehicle was taken back to a dealer where it was diagnosed that the throttle body needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 39,000.
We have owned our kia for 9 months, it has been in the shop at least 4 times and now its in the shop again. The vehicle will come to a complete stop when going full speed, we were going 45mph for the last incident and the kia came to a complete stop out of no where and the engine shut was still on but idle high and would not go anywhere until you turned the kia off, waited for 15-20mins for it to "reprogram" and then it had enough power to move slowly out of the road. After getting it home my husband called the dealership the first time and they had no idea what was wrong so they sent us to another dealership who said they couldn't find anything wrong at the time but if it happens again to bring it back, well 9 months later we are still having issues and are not able to drive it without fear that it will just randomly shut down in the roadway. The one time it did it we were on the interstate, as a parent my kids can not ride in a vehicle that keeps doing this and kia will not fix the issue.
The contact owns a 2013 kia sorento. While driving unknown speeds, the check engine warning indicator illuminated. The vehicle was taken to a local dealer (sunset kia of venice, 1179 us highway 41 byp s, venice, fl 34285) where it was diagnosed that the throttle body needed to be replaced. The vehicle was repaired; however, the failure recurred. The check engine indicator illuminated again. The vehicle was towed to the same dealer where it was diagnosed that the throttle body part was installed incorrectly. The vehicle was repaired, but the failure recurred. The check engine indicator illuminated again. The vehicle was taken to kia of venice (1179 us highway 41 byp s, venice, fl 34285) where it was diagnosed that the power control module needed to be replaced. The vehicle was repaired, the failure recurred, and the check engine indicator illuminated. The vehicle was taken back to sunset kia of venice where it was diagnosed that the o2 sensor needed to be replaced. The vehicle was repaired, but the failure recurred and the check engine indicator illuminated. The vehicle was taken to sunset kia of venice where it was diagnosed that the throttle body needed to be replaced. The vehicle was repaired, the failure recurred, and the check engine indicator flashed. The vehicle was taken to sunset kia of venice where it was diagnosed that there weremetal shavings in the engine and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified and opened case number: 13658651. The failure mileage was 48,899.
Bought my kia on 6/17/2016 and today 3 days later i am driving the car and it starts powering down while i am at 70mph. Scary to say the least. There is also a jerking forward movement that i get, but today was the scariest, the car actually stopped with no power while driving. I had to pull aside and restart the car. What the hell is this. M daughter could have been in the car. This is crazy a 2013 car shutting down in the middle on the road. Totally unacceptable.
The contact owns a 2013 kia sorento. While driving approximately 60 mph, the vehicle lost acceleration. The contact maneuver to the side of the road and waited approximately ten minutes. The vehicle was turned off and the contact waited approximately thirty more minutes. The vehicle restarted normally, but could not exceed 40 mph. The contact drove the vehicle to the dealer where it was diagnosed that the throttle actuator control failed and needed replacement. The vehicle was repaired. The approximate failure mileage was 42,800.
The contact owns a 2013 kia sorento. The contact stated that while parking the vehicle lunge forward and accelerated independently. The vehicle was taken to the dealer but was unable to diagnose the failure. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 200 and the current mileage was 500.... Updated 12/26/12
Vehicle stops / cuts off while driving.very dangerous.have nearly been ran over by other vehicles on highway. Also sometimes while at a red light or idling while in park the car while just cut off.
Driving through neighborhood approximately 25 to 30 mph, vehicle suddenly screeched to halt (i did not depress the brakes), engine light came on.all parts of vehicle were disabled (unable to steer, start, etc.)i was thrown forward despite seat belt on due to sudden and complete stop.thankfully, i was the only vehicle in the roadway at the moment.after several minutes of no response from vehicle with ignition issues, i was finally able to restart and continue my drive, as well as contact dealer for appointment to 'repair' this rampantly unsafe 2013 kia sorrento engine issue.i purchased this vehicle new in february 2013 with the notion that kia has a 5 star safety rating.after this incident and after reviewing other eerily similar complaints, i vehemently disagree with the rating.this is an extreme safety hazard.i drive to and from patient's homes for a living, often traveling freeways and in remote areas.i did not notice any issues with motor prior to 'computer upgrade' requested at last visit to dealer.i am hoping that kia resolves this obviously rampant issue before serious injury or death results from this problem.i will no longer transport my children in this vehicle until kia can remedy this situation.i am taking in to the same dealer who did 'upgrade' today to 'repair' if possible.i will also be contacting kia via phone and email contact as well as the dealer from whom i purchased my vehicle.all need to know that this engine failure issue is serious and could be fatal if not dealt with soon.
There was a recall in 2017 for the speed sensor on the rear wheels. The sensors failed repeatedly and kia, on the recall just sprayed silicone on the electrical connections. The sensors continued to fail and all the lights on the dashboard continued to stay on. After the so called recall fix, i paid $326.00 twice for the left rear sensor, and $326.00 for the right rear. However, kia is not placing anything on the electrical connection to further prevent the failure of the sensors. In august 2020, i paid kia to replace the sensor on the rear and did not drive the vehicle until january 28, 2021. Upon starting the vehicle, the lights stayed on which the dealer states that the sensor was bad. I explained that the vehicle has not been driven since it was replaced in august 2020. Again, i had to pay to have it replaced as the dealer said. When i picked up the car, i asked for the old part, and was told they threw it away. The service advisor refused to look into the trash to find the old part. I called kia headquarters to make a complaint and was told that their system was down and they could not take my complaint. I cannot continue to pay kia money to keep replacing the sensor, of which i cannot access, and they know that it is a defect. I have spent over $1200 since the recall was first issued on the same problem. There should be a permanent fix to this. These wires are underneath the car and exposed to water from rain on the streets as you are driving. Why kia do not find a way to cover the electrical wiring is what i think should be done, and not have me to pay $300 everytime it fails. The recall fix is not working.
In april 2013, we were driving normally at approximately 30 miles an hour when the accelerator went out and all of the engine lights came on.the steering wheel locked and we just had to wait for the car to stop.brought it in and they worked on the throttle.last week, it happened again.kia dealership was not helpful at all.they screened the car and said they couldn't find a problem.they did no repairs, but reported that they had to do an ecm upgrade.contacted the kia headquarters regarding this matter and indicated that there has to be a problem if the same issue has occurred twice in a span of several months.we also informed them that we felt the car was unsafe and they opened a case to note the issue.we have children, and this is a serious risk.we just got the car in april of 2013.
I was driving down the road when i noticed that all my warning lights on the dashboard were coming on. All of them were lit up red and not going off. The navigation and radio screen went completely black. I noticed i was losing speed and tried to accelerate and i had no power to accelerate the car. I was on the inside lane of the four lane road and coasted to the middle median on the four lane road to safely get my truck out of oncoming traffic. With no capability to accelerate my truck to get it out of traffic this option deemed to be the safest maneuver to do. When the truck finally stopped i had to use the emergency brake to keep truck from rolling. At this time i could not take the truck out of drive mode and put into park mode. With assistance my truck battery was temporarily charged so i could have the ability to place the truck in park mode. When battery charger was disconnected the truck would not start.my 2013 kia sorento sx was towed to joey griffin kia in rocky mount nc. Talking with [xxx] in service department he advised that the alternator, battery and 1 belt needed to be replaced. This will be a $1000.00 repair.i was wondering if the recall listed in the nhtsa 17v224000 could be associated with this.the truck is at the kia dealership now so i have no records at this time.my 84 yr mother was with me at this time and i am grateful that we were not on the interstate at the time this happened. The outcome of this could have been a lot more tragic with multiple traffic fatalities or injuries.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The contact owned a 2013 kia sorento. While driving at 35 mph, the instrument panel lighting illuminated and the vehicle stalled. While depressing the brake pedal, the vehicle accelerated, crashed into a concrete wall, and flipped over. As a result, the contact sustained lacerations and contusions that required medical attention. A police report was filed. The vehicle was destroyed. The manufacturer was made aware of the failure. The failure mileage was 30,000.
Driving down route 62 in alliance ohio44601 only going about 30 35 mphit sounded like a gun shot and look back and seen the panoramic window was shatteredno signs of anything hitting itlight traffic.
While returning from vacation and about 35 miles from home on the interstate the glass roof on my 2013 sorento sx moon roof (glass top) shattered. Windows were up and a/c was on -80degrees and sunny outside. Had crossover 21 days and 1640 miles on car.
The contact owns a 2013 kia sorento. The contact stated that while driving 60 mph, the contact was unable to correctly determine how far away the vehicle behind him was. As a result, the contact almost crashed into another vehicle. The contact mentioned that the vehicle appeared further away than it actually was. The vehicle was taken to a dealer for diagnosis and contact was informed that the mirror would not be replaced, as it was operating as designed. The failure and current mileage was 4,000.
Driving down i-20 west (1.5 miles from i-45 south exit) at 70mph on a clear day, on open road with minimal traffic (no overpasses, no vehicles directly in front of me, etc.). My children and i heard an explosion and i looked in my review mirror to see glass pouring off of my back window. My sunroof had exploded for no apparent reason. I called kia customerassistance & received a case number and was told "do not make repairs until you are contacted by a representative". I received a msg from my "case worker" and have attempted to return her call every day by leaving messages and calling multiple times with no success. I even called 15 times in one day (every 20-30 mins) with no answered calls and no returned calls.
While on vacation in new mexico, we were driving on i-40 when we heard a deafening boom and realized the sunroof had spontaneously burst and the armatures and mechanism that control the opening and closing of the sunroof had detached from the car. There were no other vehicles behind, beside, or in front of our vehicle at the time of the incident. We were following the posted speed limit and the weather was cloudy. When the glass burst, the inside slide cover vibrated violently and began to open. Both my husband and i had to hold the cover closed with our hands to avoid falling glass until we could safely pull off the road to examine the damage. After pulling into a rest stop a few miles down the road, it began to rain. We had to drive 13 miles to the nearest town, while holding the inside cover closed with our hands, in order to buy supplies to secure the sunroof opening. When i called the closest kia dealership in albuquerque (130 miles away), they informed me they didn't repair glass damage and i would need to contact an auto glass repair shop. I have since gone through my personal car insurance agent to have the sunroof repaired. The vehicle is currently at a shop awaiting repair.
Sunroof exploded. It just shattered, perfect driving conditions, no debris, no accident, driving at 55 mph on a highway without any other vehicles around or bridges. Road was flat, even and no debris.
I took t\he vehicle to a non dealer location to be inspected after having multiple issues with the headlamp assembly being faulty. Upon inspection i was notified by the mechanic on duty that the wiring assembly was actually melting , a manufacturers defect. Because this being a fire hazard he was unable to replace the bulbs for me and said he felt the vehicle was unsafe to drivebecause it would place myself, my family and others on the highway at risk. He proceeded to show me the problem. This problem has resulted in my having to replace the bulbs five times in the past on the drivers side and at least twice on the passenger side.the dealer had to replace the wiring assembly on the passenger side due to the same problem. Have also provided a picture of the repair note of the problem on the opposite side of the vehicle.also providing a clip showing that according to their inspection my lights were in working order when in actuality they were not. Lastly noting several electrical issues remain in addition tohaving to replace the battery as it is being continually drawn from due to these issues.
The contact owns a 2013 kia sorento. While driving 67 mph with the sun roof closed, the sun roof fractured. Glass and debris fell into the vehicle. The contact was not injured. Ricart kia (4255 s hamilton rd #210, groveport, oh 43125, (614) 836-6503) was notified. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 92,000.
Our 42 year old daughter was driving on highway.......... Rt 84 in newtown, ct........no bridges or trucks near-by..... 2 children in backseat......panoramic sunroof.............. Loud explosion and sunroof shattered over children.
The dashboard reflects onto the windshield reducing visibilty as the reflections cause distorted vision thru the windshield. This is extremely hazardous on sunny days as the reflections increase depending on the angle of the sun reflecting off the shiny dashboard onto the windshield. Maybe the dashboard should not be coated with such a reflective and shiny material to avoid this issue. In addition, the speed panel has detailed metallic paint around the speedometer and panel info which reflects beams of blinding light from the sun and bright lights into the drivers face while driving.again, maybe the metallic paint and shiny reflective design should be changed to non-reflective options to avoid blinding the driver. Annoying features which cause the driver to adjust position while driving or try to block the blinding lights and visual distractions while in motion are dangerous and could lead to accidents. Kia please consider redesigning these dangerous design details and increase the safety for everyone. If changes are not made on newer models, i will never again purchase any kia products and will warn others of these dangers on this vehicle brand. Safety is more important than design so please remove the metallic paint from the speedometer panel and find a non-reflective material to cover the dashboard.thank you.
I went to my vehicle and found the rear window shattered.there were no points of entry and the entire window was in tack, but shattered.there were no strike marks or bullet holes.as i was looking at it, all of the glass started falling out.the vehicle was left outside overnight in front of my house.
Driving down the road and a loud pop occurred and the rear sunroof had shattered.no other cars or people were around.stopped and checked the ground where it happened and found no objects that would have caused sunroof to shatter.sunroof appears to have shattered without external contact of any kind.
Sun roof glass at rear exploded at a stop light.the glass is pushed up and shattered and there are no objects found that caused the glass to break.it appears to be a defective design.
The contact owns a 2013 kia sorento. While driving at an unknown speed, the contact heard an abnormally loud popping sound and noticed that the sun roof had exploded. The contact stated that the sun roof was not impacted by a foreign object or debris. There were no injuries. The vehicle was taken to safelite auto glass where the fractured sun roof was removed and plastic was taped to the roof of the vehicle. Sands kia (13474 n autoshow ave, surprise, az 85388, (623) 474-3344) was contacted by phone and informed of the failure. The vehicle was not repaired. The manufacturer was not notified. The approximate failure mileage was 97,000.
We were westbound on us 60 in tempe az.when the sunroof imploded scattering glass on vehicles behind us. Lucky for us the inside shade was closed preventing the glass from coming inside. The outside temp. Was 73the a/c was set at 70 speed was 65 mph.i contacted the kia dealer who said they were unaware of any problems that kia was having with the sunroofs.
While driving on a toll road at 65 mph, the sunroof violently exploded off the roof of the car.sunroof was closed and fortunately, the sunroof shade was also closed which prevented most of the shattered glass from cutting my wife and i.stopped the car and found the sunroof shattered with most of the sunroof missing. A car behind us was damaged by the glass flying off our roof.only the metal sunroof frame remained on our roof. Did not see any flying rocks and found no evidence suggesting anything had hit the sunroof which was closed/flush with our roof.sounded and felt like a rapid decompression in an aircraft.had owned car for only 4 months so still under warranty.we've been waiting for almost 4 months for kia to reimburse us for the cost of repair.
Clear day, four lane highway (97-washington state) minimal traffic, the sunroof suddenly exploded without any externalcause. Flying glass,no injuries, but frayed nerves.sunroof not on the failed component list. Actually a potentiallyvery dangerous situation.
The contact owns a 2013 kia sorento. The contact stated that while driving at approximately 15 mph, there was a loud pop from the sun roof exploding. The sun roof had shards of glass protruding and needed to be secured. The vehicle was taken to a dealer where the vehicle was temporarily repaired with cardboard but the repair failed. The vehicle was then taken to a second dealer for the same temporary repair. The failure mileage was approximately 35,582.
While driving 70 mph down the interstate my front sunroof exploded/shattered. I was not and had not been under an overpass and the closest vehicle to me at the time wasa car about four car lengths ahead of me. My screen was open so with a loud boom glass was all over me and my car. I was scared, but within 10 minutes also experienced a nose bleed and have never had one before. I felt this might have been caused because of a pressure issue within the cabin of the vehicle but unsure if that is the reason after reading about other kia's with similar issues. Nothing hit the vehicle or sunroof. I purchased new 8 months ago and all the miles have been placed by me. It's been garage kept and the temperature was 77 degrees outside (had just looked at it a little before this event). I am in the process of having it looked at by the service department of the dealership where it was purchased. I am terrified to put my kids in the back seat and it happening again since most of the glass and the metal bar attached to the glass feel in their carseats.
The front portion of the panoramic sunroof on my kia sorento 2013 exploded while i was driving the car.i did not see anything coming towards the car that could have hit the sunroof.the days was approx 90 degrees and the car had been housed in an interior garage all day.i had been driving for about 15 minutes, i did not go through an underpass before the incident,my speed was approx 50 mph.the sunroof was partially open at the time.there was a very loud sound then shards of glass everywhere. I pulled over immediately and did not see anything on top of the car that would indicate it was hit by something.i had minor cuts and after clearing the glass drove it right back to the dealer. It's repaired now but thought i would post since there is an investigation into a hyundai model with a similar problem.
My husband and i were driving down the freeway when we heard a loud bang and felt the glass from the sunroof of our 2013 kia sorento sx fall on us and into the vehicle. It was a sunny day and about 50 degrees outside at the time. While the sun shade had been pulled back slightly to let in some sunshine, the sun roof itself was closed.
The contact owns a 2013 kia sorento. While driving 67 mph with the sun roof closed, the sun roof fractured. Glass and debris fell into the vehicle. The contact was not injured. Ricart kia (4255 s hamilton rd #210, groveport, oh 43125, (614) 836-6503) was notified. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 92,000.
While driving on highway #20 east in quebec canada the front part of the panoramic roof shattered in millions of pieces..updated 08-20-14updated 09/3/2014
The contact owns a 2013 kia sorento. While driving 70 mph, the panoramic sun roof fractured and exploded outward. The vehicle was taken to the dealer to be inspected. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 37,000.
Sun roof is actually buckling. With the information listed about the sunroof recall we are nervous this might impact this. I am 7 months pregnant and afraid to drive my car.
On 2/15/2014 my wife and i were driving from elko, nv to spring creek, nv at approximately 50 mph when the sunroof imploded. It was a clear day with no rail or hail. The sunroof did not have prior damage and there was no indication of it getting hit by an external object; there was no impact sound and no foreign objects in the car. The glass simply imploded and fell not the vehicle on top of my wife and i, along with the front and rear bars of the sunroof. Kia roadside assistance towed the vehicle to a kia dealership in salt lake city, ut.
I was traveling on i-20 at about 70 mph when i heard an explosion (for lack of a better word) and glass started flying of the roof of my sorento.i was able to safely navigate to the right lane and then to the shoulder of the interstate and realized that my sunroof had shattered.i was lucky that the inner panel was closed and only a small amount of glass came through.until then (and i have been driving for 40 years), i had never heard of a sunroof shattering unless the vehicle was in some kind of accident.
Driving at @ 70 mph on smooth interstate highway with very light traffic. Heard a very loud bang and then the crackling of glass. Reached back to feel the panoramic sunroof and it moved. Pulled off at next exit to see that the entire roof had shattered with severe cracking around the sides and back but no visible sign of damage from a foreign object. Weather was clear and 34f with climate control set at 72f. At the time of the incident there wereno vehicles within .25 miles in front of me and no overpasses at the location. ..updated 04-29-14
Driving on route 55 s in new jersey around 3:00 pm , sunny day between exit 53 a and 53 b windows up sun roof closed and air conditioning on when all of a sudden our sun roof imploded onto my wife and i. We were in the passing lane at that time and had to think quick as to what just happened and proceeded to remove ourselves from the highway and off to the side . We called our insurance company looking for advice on what to do, but they were not able to recommend any so we then called 911 and the operator there contacted someone form njdot who responded to our needs . My wife and i were covered in glass with a few cuts and bruises but nothing to serious compared to losing control of your vehicle and creating a nightmare for potentially many others and ourselves . We started to remove the glass and when help arrived he had some duct tape so we could tape the sun visor which is only cloth closed . We just started our vacation and what a ride so far ! after the njdot man helped to get us secured as good as he could we traveled to our destination and stopped by a home depot to purchase a movers cardboard box , heavy contractor debris bags and more duct tape to button everything up . We then contacted kia customer service to advise of the occurrence. Updated 09/17/15*lj...updated 10/27/15
2013 kia sorento.consumer writes in regards to sunroof shattered into a million little pieces.
The contact owns a 2013 kia sorento. The contact stated that while he drove at 65 mph, the sunroof exploded. The contact suffered cuts to his hands. The front passenger suffered cuts on the back and hands. The passenger in the rear suffered cuts to the hands. The vehicle was taken to the dealer where the failure was not diagnosed. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure and current mileage was 26,700.
All 4 tires (kumho solus kl21 p235/65r17 103t m+s) on my 2103 kia sorento are showing signs of cracking in the sidewall. The tread depth on the tires is still good. The cracking is very concerning.
While drive at slow speeds of about 5 to 10 mph there is a ticking/squeaking from the right front.it goes away at higher speeds.i have been in to the dealer 4 time, reported it to kia corp. And the regional office called to tell me they are aware of the noise, it is a part issue, that over 30% of this model made in 2013 have the problem and they are working on a solution.that was several days ago.if they know there is a problem then they should be made to recall the cars and replace the parts in question.
Three warning lights came on simultaneously while i was driving down the highway at 65 mph. The warning lights were the abs, traction control, and down hill. I took it to precision tune for a diagnosis and was told i need a passenger rear wheel speed sensor.
First, the brake lights kept going out. Finally found a loose wire. Then, the abs, downhill, skid lights all came on at the same time. Found one wheel where it is not reading speed. Next, the gas cover does not open now. There has been one issue after another with this car. I get it serviced, monthly. It is up to date on oil changes, inspections, fluid and i am about to replace all brakes, pads, rotors and tires. I feel like this care, which i have only had for four and a half years, is done.
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