We found the following complaints for KIA SORENTO (2011)
Read complaints for KIA SORENTO (2011)
Airbag light went on for no reason.coil spring is under recall, but mine was the passenger seat sensor.$2000 to replace the seat.should be covered or bypass option offered.i don't need the sensor.
Takata recall - my 2011 kia sorrento air bag has stopped working and stays on red.i now have no air bags.also the whole front panel keeps flashing on then off at night while driving on the highway.this is a safety hazard. I've search for a recall on my vehicle and none is showing up.
Significant side impact on front passenger side door, but side air bags did not deploy.passenger's seat was broken, and passenger received broken ribs, punctured lung, fractured vertebrae. Vehicle was declared a total loss.
When i turn the car on, the airbag indicator stays on. It does not turn off, when i'm stationary or moving, until i turn the car off.
Srs light on, replace entire passenger seat $3000. No accident air bags never deployed, car stationary light comes on yet passenger in seat sensor works
My air bag light is on with code b1764. Air bag light is on all the time. This means that i have no air bag deployment in case of an accident leaving my family in danger of injury or death in case of an accident. This is a safety issue that has a considerable amount of complaints and should be recalled.
The contact owns a 2011 kia sorento. While driving at any speed, the air bag warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the clock spring failed and caused the air bag warning light to remain illuminated. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 49,800.
The airbag sensor light is on and the dealership is saying i need a new passenger airbag weight sensor. The cost is $1,800! kia previously recalled the 2007 and 2008 models but the problem seems to be happening on newer models as well. It seems that this is a safety issue and not normal wear and tear. Please consider a recall.
Takata recall kia sorento 2011 my driver side and back passenger doors don't open from the outside when not in motion or in motion. My air bag light is on as well. I called kia and they want to charge me $500.00 dollars for a diagnostic because i am over my warranty. I tried contacting the kia's headquarter and all i get is a recording. This illegal and its extremely dangerous if i get into a car accident. I have children as well. What can i do to get kia to fix this matter. I when on the website and read several complaints with the same problem. Why is this matter not a recall. Kia is putting peoples life in danger.i need my doors fixed. I have to climb through the right passenger car turn on the car bring the window down and then walk around and open from the inside. This is ridiculous. Kia should not be charging owners of there vehicle for this since its a safety matter. Please what can i do to get this matter fixed as soon as possible?
Airbag did not deploy during accident. Before accident airbag light was on and steering wheel functions were working (cruise, horn, volume ect.)driver side window would not roll up.
My vehicle's airbag sensor comes on and doesn't go off .
Kia motors sent a letter about 2011-2015 sorento occupant detection system (ods) sensor pads new vehicle limited warranty extensionif the airbag warring light is on the airbag system is not functioning properly, it may or may not deploy in an accident(which should be considered a safety issue)i have already had the diagnostic done by my dealer who said the problem is covered by the warranty but because my car is salvaged which makes it not apply for warrantiesdoes the fact that my airbags may or may not deploy not seem like a safety issue?
Air bag malfunction.light on brought in for recall and light still on dealer said it was ocs mat that needed to be replaced and not included in previous recall.so i still have no airbag and they are requesting $2,000+ to fix.saftey issue is still not taken care of and putting me and my children in harms way.
The airbag light came on when the vehicle was in motion.when able to safely pull over to the a parking lot the vehicle was shut off and turned back on. The light stayed on.
Air bag light came on after going over a set of rail road tracks.
I turned on my car and the airbag light came on. I took it to the dealers a week later and was told the clock spring in the steering wheel has a shortage and it will cost approx. $450 to have it replaced. I was also told that this service is not under warranty.
Air bag light stays on all the time it seamsthere arenumerous complaint about this issue ive already read about 20 posted on the internet. The safety issue is when the light is on the air bag system is not functional. The light turns on when i star the car then goes of for 2 seconds and stays on all the time until i shut down the car.ive done all the quick checks like lose connections to no avail. On line the most common problem seams to in the passenger side sensor mat. I problem that cost around $2000 to have fixed. I feel the problem is safety related and the manufacturer is responsible for this issue
I bought my car in 2011 by 2013 the rear passenger door does not open at all, driver side wont open from out side. Then 2014 abs light on, controls on steering wheel for phone, cruise and volume don't work. Shifting to park or drive isn't catching all the time, and door locks click open & close randomly. I do not feel safe driving my car.
Air bag light is on.kia dealer says they need to replace the weight sensor mat on the passenger seat with the part costing $2400.odd that so many people have this problem and the cost of the part varies by over $1000!this should be covered by the extended warranty!car only has 80,000 miles on it.
Air bag alarm appear on dashboard isn't going away
2011 kia sorento.consumer writes in regards to airbag light illuminated. The dealer recommended replacing the air bag, at a cost of $ 1200.00
The airbag light illuminates red on my 2011 kia sorento with 55,000 miles.this indicates the airbag would not deploy in a crash. Although kia motors has sent out the extended warranty to cover the airbag clock spring assembly, this airbag failure was diagnosed under code b1764, and is a defective seat cushion with a replacement cost of $1300.this defective part should be included in the extended warranty for airbags, or determine an alternate fix.a defective part that is not critical in a crash has rendered my airbags useless.
The air bag light came on, then my horn stopped working and now the cruise control is not working. This should definitely be a safety recall as of i'm a accident my airbag will not deploy. Please recall and fix this safety issue.
Driver on side-street tried to cut across main road directly in front of me causing me to swerve to avoid her. My kia sorento then hit a brick wall and a 2,000+ pound cast iron entrance gate.none of my airbags deployed! that is why i bought the car, for safety for my new family. By the looks of the damage and where the impact was, the officers and i were all surprised that airbags did not deploy. Had i had a passenger or was not wearing my seatbelt, there could have been some serious injury as a result of the impact. Pictures can be furnished to document the impact and damage to the 2011 kia sorento lx awd.
Indicator light came on then went off. Has since came back on and has not gone off. Vehicle was in motion and stationary.
My airbag light is on and according to the kia dealership there is a malfunction that needs to be repaired. They told me that my car went our of warranty in early june 2015 and that i have to pay for this repair(approx $500.00). This strikes me as wrong since there has never been an accident with my vehicle and thus the airbag has never deployed. How can they claim that my airbag is broken since it has never been used/activated? how can it not be the manufacturer"s/dealer responsibility to correct the defect. Could you please help me with this situation.consumer email update on sept 3, 2015: "they have given us the info today regarding what's wrong with the airbag: it needs a clock-springfor the airbag that is located somewhere in the steering column. I have not had any horn or cruise control malfunctions, but the airbag light is on all the time." updated 9/15/15*cw......updated 12/10/15 the consumer was informed the clock spring needed to be replaced. Updated 12/17/15.
The contact owns a 2011 kia sorento. While driving 60-70 mph, the contact attempted to switch lanes due to construction on the highway and crashed into the preceding vehicle. The air bags failed to deploy. The front passenger sustained fractures on her ribs, nose, cervix, and pelvic bone. The rear passenger sustained right optical bone and sinus bone fractures. The contact sustained a right leg injury, hip fracture, and spinal injuries. Medical attention was required for the contact and the two passengers. A police report was filed. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 79,000.
All steering wheel function have stop working including horn.radio, cruise and blue tooth controls. During a trip on the high way
The driver air bag light came on and will not go off when i turned on the vehicle one morning..at the same time, all of my electronics on the steering wheel quit working ( cruise control, blue tooth, radio).i was told this is a clock spring issue and has happened to many 2011 kia sorento owners.is this not a recall?
Airbag warning light on but no reasons, no error codes
Frontal collision at 55 mph, front air bags deployed, but instantaneous side impact from other vehicle resulted in significant impact to the passenger side, broken seat, right side injuries (ribs, back, punctured lung), and the side air bags did not open (failed to deploy) with this side impact.vehicle was traveling north at 55 mph, and was struck by a westbound truck traveling 35 mpg...updated 10/08/14 updated 3/24/2015
Started car, airbag light came on. Light stayed on for about aweek now no reason for it to be on. Going to take itin and see what i'm told.
The air bag light came on yesterday...and suspension while drying trials you over in left lane if you hit a bump
The airbag light is on and the steering wheel controls for volume and bluetooth do not work.
There was a replacement of the passenger cv axle. It was aftermarket and not oem. I had to replace the front low beam wiring harness and bulbs at my own cost twice. Once in florida and another in my home state. Also the passenger side airbag light isn't working properly. They sent me the recalls on both. Then proceeded to say that the recall for the airbag light is under recall. Also if i could not get or find my receipts from the mechanic shop. I would not get reimbursed. Kia has been knowing about this problem for years! on top of the cv axle this is too much. It is damaging my transmission as we speak. My brakes are very spongey.
Airbag warning light came on unexpectedly even though the airbags have never been deployed and there has been no damage to the vehicle. I have been advised by the dealer that the airbags will not deploy since the light is on. My vehicle has approximately 75,000 miles. There are numerous complaints online about this same issue describing a broken clock spring or passenger occupant sensor mat. Kia has had this same issue with other models as well and there needs to be a recall asap.
Original owner '11 sorento 4cyl, awd w/tow package & approx 88k miles.problem 1st noticed about 2 mos ago when seat belt light began flashing with audible clicking coming from relay behind dash.it was daytime when this happened 1st few times & i could not duplicate problem.this issue seemed to happen after starting car & would go away after a few moments of driving.releasing & re-connecting seat belt had no effect.the 1st time it happened @ night i realized that the headlights & dash lights would flash on & off also.still could not duplicate problem, but being a mechanic i watched for it to happen and tried different things to see if they had any effect on the issue.always would begin after initially starting car, but not do it most times.then 3 evenings ago, i found it happening every time i would start the car & would even do it afterwards driving down the road.i was 70 miles from home & tried to get back. It didn't matter whether the headlight switch was on, off or auto, it would still flash all lights & seatbelt light w/clicking from relay. On the way home, while driving a rural road, the lights again started blinking on & off causing me to hit a metal pole a drainage ditch thru farmer's fence into his field.accident pushed metal bumper (behind bumper cover) back about 12", tore the entire front end &lights from car & bent hood back 1 1/2 feet and buckled it upward - all of this without ever deploying the airbag.these problems are prevalent in this car as i have read, but i now have a vehicle which despite it's damage will now duplicate the lights going on & off every time the car is turned on.have contacted kia corp in hopes that they will want to use my car to get to the cause of this issue & finally correct it.as a mechanic i very well understand the need to be able to duplicate problem to find cause ..... Kianow has no excuse.
My vehicle was traveling at about 50 miles and hour and a car turned in front of me and i t- boned him. My car went up onto the 2 front wheels and thenskidded into a telephone pole at about 30 miles an hour. My car is totaled. My concern is that the air bags never deployed during either impact and i think they should have. I have pictures to show the condition of the car...updated 01/21/15 */bfupdated 01/26/15
The vehicle's airbag light turned on when stationary (as i started the car) and remained on atabout 100,000 miles. Mechanic inspection yielded issue with steering wheel clock spring. Mechanic ordered part from kia dealership but there is a manufacturing issue and the vehicle has to be retrofitted to fit the part. As of 8/5/2019, there are no unrepaired recalls on this car or for this specific safety issue, but years of documentation of complaints for it, and it is a manufacturing defect. Why hasn't this been added as a formal recall? have not checked cruise control or horn, but volume controls on steering wheel still working. Passenger airbag light sometimes off when passenger is on seat, sometimes on when no one is in seat.
Abouta month ago i discovered that my air bag light came on. Well apparently iam not the only person that has complained about this. I called my nearest dealership which is in huntsville alabama to let them know about this problem of course they informed me that there will be a 120.00 charge just to check to see what is causing this problem, i suppose to have an extended warranty which i feel has expired so therefore the charges are all on me. I did some research only to find that thousands of consumers have complained about the same thing with the same model. I want to know what can we get done about this issue before someone gets injured. Thanks aletha
My air bag light stays on and my headlights are black and have melted wires
(1)transmission got stuck in 2nd gear while driving on the highway.transmission would "jump" every time the car hit 50mhp.could not replicate after sitting in driveway overnight.(2)abs light is constantly on-told it is a clock spring.kia not worried about it. (3) doors stick-drivers door will lock itself and cannot open from outside.this happened 3x while car is running and i exited to get mail.front passenger will not close- have to knock handle to close.(4)backup camera intermittent.(5)bluetooth does not pair with phone-intermittent. (6) gas door sticks- must hit release button dozens of times before it opens. (7) tire pressure guages broken.
Airbag off indicator is on when front passenger (160 lb) is seated on a cushion. Airbag off indicator is off when front passenger (160 lb) is seated without a cushion.
The contact owns a 2007 kia sorento. The contact stated that after starting the vehicle, the driver side air bag sensor light illuminated indicating that the air bag system was faulty. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure but no remedy was offered. The failure mileage was 80,000.
Drive side airbag light came on and now steering controls are not working. Kia dealer stated its the air bag control module that is faulty
The srs light came on while driving
The check engine light came on with about 115,000 miles on the vehicle. I brought it to the kia dealer and they informed me that the code was dtc b1764 the passenger ocs mat was defective and gave me an estimate of $2,000 to repair.
Air bag light came on. Took the vehicle to the dealership and the service rep said it was the faulty clock spring assembly. The service rep also stated that kia had already issued a similar recall on a 2008 model. If the airbags/sytsems are vital safety requirements. Then why are they going bad with-in 3yrs of being manufactured? please do not wait until people die to issue a recall.
Airbag sensor light came on indicating there is a problem with the airbag. I have never been in an accident, i bought the car new, and i am the only driver. It just came on the other day and has not turned off. I am afraid that the airbag will not deploy in a crash.
The contact owns a 2011 kia sorento. The contact stated that while on route to bald hill kia located at 1021 bald hill rd, warwick, ri 02886 to have an unstated recall repair performed, the passenger's side air bag warning light illuminated. The contact was informed that the air bag needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but offered no assistance. The approximate failure mileage 90,000.
The air bag light on the dash does not go off i am not sure if that is a safety think this the airbags are not or will deploy while we are driving.
My abs, airbag light is on before. After replacing the clock spring the lights are still on, and also both my back seat belts will not go down. The car has not been in any accidents
After jump starting the 2nd battery installed by kia in 5 years 4 months 21 days on my kia sorento, the air bag warning light came on and stayed on.i took it to my dealer and asked if this meant that my air bags would not work, they said they thought that might be the case so i had them look at it.i was told that the air bag module assy needed to be replaced at 37,697 miles at the cost of $864.45 and of course my car was 4 months and 21 days out of warranty.it seems to me that something this criticalfor safety should never go out and certainly be covered under warranty this close to 5 years.my stop lamp switch went out 10/11/2011, 8,031 miles and was fixed under warranty and then on 4/1/2013 it was recalled.i hope they do not wait this long for the airbag module to be recalled and i would hope they would also reimburse for the replacement that i have paid for.i notice that i am not the only person with this complaint regarding the airbag problem on the 2011 kia sorento.
The contact owns a 2011 kia sorento. While driving 30 mph, the air bag warning indicator illuminated. The vehicle was taken to the dealer (jim ellis kia of kennesaw, 1221 auto park drive northwest, kennesaw, ga 30144) where it was diagnosed that the clockspring needed replacement. The contact stated that the clockspring was replaced, but was concerned that the air bag inflator was not also replaced. The contact was also concerned that the vehicle might have an electrical failure because the headlights failed to illuminate and the headlight bulbs had been replaced several times. The same dealer stated that the air bag warning indicator would remain illuminated because there was also a failure with the air bag sensor in the seats. The contact stated that the air bag sensor in the seats was not repaired due to the cost. The manufacturer was made aware of the failures and informed the contact that she would be responsible for the cost of the air bag seat sensor replacement. The failure mileage was 96,000.
Kia has been selling cars with faulty air bags. My clock spring went out, and i had to pay well over $600 to pass inspection, that virginia requires. The mechanic told me the airbag could have went off without even hitting anything.
Air bag warning light came on and has stayed on. Took car back to dealer was told that the clock spring replacement is under a recall and that the ocs mat is defective i cant pay 2000.00 for this repair and think that this should be recalled as it goes hand in hand with the clock spring. Please look into this matter as it is not cover under warranty.
I have had my 2011 kia sorento for 2 years now and at about 115k miles after starting the car the air bag indicator light came on and will not go off. After researching, it appears that this is a common problem. I suggest that kia looks into this and issues a recall since this is a obvious problem and i like others carry children as passengers and do not feel safe anymore and am looking into other auto manufacturers.
The contact owns a 2011 kia sorento. While driving various speeds, the air bag warning indicator illuminated. The contact was concerned that the air bag might deploy. The vehicle was taken to balise kia (located at 603 riverdale st, west springfield, ma 01089, (413) 316-1500) where it was diagnosed that the passenger seat air bag sensor failed and needed to be replaced. The vehicle was not repaired due to the repair fees. The manufacturer was notified of the failure and opened case number: 12933624. The approximate failure mileage was 88,000.
When making a left turn at approximately 5-10 mph, i was broadsided on drivers side by another suv traveling at 35mph.none of my air bags deployed.i would have expected the side head rail bag to deploy, particularly the one right next to the drivers head.it did not.according to the iihs, this air bag should have deployed in this type of side-impact crash.i had to be taken to the local hospital by rescue squad and am suffering with severe back and neck pain as well as severe headaches from this collision...updated 10/08/14updated 3/24/2015
Air bag light on without any accident.this is safety matter.air bag will not deplore in case of accident.
My kia sorento 2011 the air bag light is on for days when i started the car andwhen i turn the wheel it goes off than goes on when i strait itin movement or not the light is on .something is wrong with that have to be recall.
Srs/airbag lights randomly came on amd shut off also door stopped opening
The contact owns a 2011 kia sorento. The contact stated that the air bag warning light illuminated. The vehicle was taken to the dealer for diagnosis. The technician stated that the clock spring assembly needed to be replaced. The vehicle has not been repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 106,000.
For no reason airbag light came on and stays on. Checked with diagnostic tool- code b1481-driver airbag resistance too high(2nd stage) showed up. Car has 84000 miles. Reading a lot of complains about airbag problems. Should be a recall.
Airbag light for passenger is on.also the back right passenger door won't open from the outside or inside. Door not locked and child lock is off.
2011 kia sorento airbag light came on out the blue. Took to dealership was advised either defective passanger airbag or the sensor for passenger seat. Would have to pay $$$ to put on diagnostic. Car jerks forward when switching gears. Also, car just accelerated by itself.. Put the car in park and it jerks forward. Its jerks so hard i could get whiplash.like the car doesn't want to stop.scarriest thing ever. I am really concerned how sometimes i don't even have to press the brake to put in gear. Last, went to change headlight, rightside extremely jot and could hear boiling like something cooking.
Airbag warning light came on unexpectedly even though the airbags have never been deployed and there has been no damage to the vehicle. There are numerous complaints online about this same issue describing a broken clock spring or passenger occupant sensor mat. Kia has had this same issue with other models as well and there needs to be a recall asap. I will not be able to fix the problem at this time since i have mounting medical bills. Kia needs to add this vehicle to the recall list.
Upon starting vehicle the airbag light stayed illuminated. Taken to mechanic that states it's a malfunction in the airbag system. I've never been in an accident or deployed the airbags. It is scary to know that if i was involved in an accident i wouldn't have the safety of airbags designed to save lives. I've taken to the dealer and they want 2000 to fix. I feel this is a safety hazard and should be covered under a recall. I have done a lot of research and it seems like it's a common problem affecting many sorento owners. Please investigate.
At 100,900 miles my air bag light came on, car brought to the dealership and i was informed by air bag sensor is defective. In order to fix the problem i will need to pay $1900 to get entire drivers seat replaced. I currently am driving with no air bags in the entire car.
At 76k miles, the airbag light began staying on.dealer informed me the ocs mat, a $1700 part, needs to be replaced and is not covered under warranty.vehicle was never in accident and was garaged since purchase.
The contact owned a 2011 kia sorento. The contact stated that while driving at approximately 55 mph, another vehicle stopped abruptly causing the contact lose control of the vehicle and crash into a ditch. The contact sustained head and face lacerations due to an object ejected from the air bag when it deployed. The contact required medical attention and a police report was filed. The vehicle was destroyed. The manufacturer was not notified of the failure. The failure mileage was 88,000.
The passenger airbag light stays on while their is a passenger in the car with their seatbelt is on while the vechicle is being operated.
While driving one evening, my airbag light comes on, then it turned off, and this happened for about a week.now it is on 100% of the time.
The contact owns a 2011 kia sorento. The contact stated that while driving at 30 mph, the vehicle ahead stopped suddenly without warning. As a result, the contact crashed into rear end of the vehicle. The air bag failed to deploy. The driver sustained a head injury that required medical attention. A police report was filed. The vehicle was not diagnosed or repaired. In addition, the contact mentioned that 24,000 miles after the failure occurred, the air bag warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the clock spring and the front passenger side seat air bag sensor failed and needed to be replaced. The vehicle was not repaired.the manufacturer was made aware of the failure. The failure mileage was 60,000. The vin was not available.
The contact owns a 2011 kia sorento. The contact stated that while driving 75 mph, the driver and passenger's side front, curtain and seat cushing air bag deployed inadvertently, causing the contact to become startled and crashed into a median.the manufacturer investigated the air bag failure and concluded that the contact had shifted into two-wheel drive and caused the air bags to deploy. The contact sustained a neck injury and the passenger suffered a chipped tooth as a result of the erroneous air bag deployment. The dealer performed a diagnostic and reviewed the event data recorder, which indicated a low battery but did not specifically indicate an air bag failure. The failure and current mileage was 49,447.
At 116xxx miles air bag light has come on. Was driving the vehicle when the light came on.vehicle has never been in a crash. Checked all connections and fuses and their is no reason the light should come on. Passenger airbag off light is not illuminated when there is no passenger in the seat. Seems to be a common problem with this vehicle. Wish kia would do something about it. I have to use this vehicle to transport my daughter. Seems to be a major safety risk.
We purchased this car brand new in 2011.it has been serviced and never in an accident. At 104,000 miles, the airbag light came on and now is not working properly. If an accident were to occur, i'm afraid the airbag system will fail resulting in preventable injuries/death. After researching this issue, there have been multiple complaints filed concerning the airbag system.
The air bag warning light will not extinquish
Air bag light stays on after battery replacement. Dealer wants over 1200.00 to repair.
The contact owns a 2011 kia sorento. After starting the vehicle, the air bag warning indicator illuminated. The contact was concerned that the vehicle was not on the recall list. The vehicle was not diagnosed or repaired. The failure mileage was unknown.
Passenger airbag sensor is on and will not turn off. Online research shows this to be a common issue with the kia sorento. Kia has offered no fix or recall. Despite this being a wide spread issue with the sorento, multiple years.
The contact owns a 2011 kia sorento. When the vehicle was started, the driver side air bag warning indicator illuminated. The contact called the dealer (tonito auto kia in rio piedras, puerto rico) and was informed to bring the vehicle in for diagnostic testing. The contact also stated that the air bag warning indicator illuminated back in march of 2012 and was repaired under warranty by tonito auto kia. The manufacturer was not made aware of the failure. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The approximate failure mileage was 97,000.
My 2011 sorento only has 89500 miles and yesterday my airbag warning light came on. Took it to the dealer right away and they said it has to be diagnosed to see the problem. It will cost $120.00 just to diagnose. I have gone on line to see if this a rare event and to my surprise it is not. I will be taking it to an independent dealer to check it out. I feel this is not going to be inexpensive. This is a safety issue and nhtsa should get kia to clean there act before someone dies!!
A month ago while driving home from a day of shopping and the drivers side air bag light came on.i checked the wires underneath the drivers seat to make sure everything was still connected the light stays on. The engine light came on just yesterday 12.5.2020.stays on will not shut off.i checked the gas cap to make sure it was tight then went to auto zone so they could use their dtc. (the clerk put an estimate of miles on my paperwork as he did not go outside to get actual milage.)the code was obd2.i was due for a oil change and transmission flush. I got those repaired but still have issues with the light. The paperwork states error code read p0014 exhaust camshaft position timing over advanced bank 1 indicates that the bank 1 exhaust camshaft position timing was advanced beyond limits for a predetermined. Of time. The only thing i noticed was that i didn't even have the heat on and there was nice amount of heat coming through the vents but the heat dial was on the off position. The instrument panel.
Kia sent a notice that they are extending the warranty for the front airbag clock spring assembly. My airbag light is staying illuminated so i took it into the dealer for a diagnostic. The dealer informed me that the issue is not the clock spring assembly its the occupant classification mat. This means that if i am in a crash my front airbag will not deploy and i am risking the life of my passenger. Why is this issue not included with the notice that they sent since it also involves the airbag and the airbag sensor?
Air bag light stays on all the time it seams there are numerous complaint about this issue ive already read about 20 posted on the internet. The safety issue is when the light is on the air bag system is not functional. The light turns on when i star the car then goes of for 2 seconds and stays on all the time until i shut down the car. Ive done all the quick checks like lose connections to no avail. On line the most common problem seams to in the passenger side sensor mat. I problem that cost around $2000 to have fixed. I feel the problem is safety related and the manufacturer is responsible for this issue
Airbag light has been on for miles.kia states it is not under warranty, but that the entire airbag system is deactivated due to this error code.they quoted at the least $1,500 in parts alone, not including labor and they can't guarantee that will fix the problem.i am finding this a common issue in 2011 kia sorento.this should be a mandatory recall.people can't afford to fix this problem.but this is a major safety issue.nothing caused the airbag light to come on.my car has never been in one accident nor have i ever hit anything with my vehicle.
Takata recall airbag came on for no reason and will not go out .
We too have the "air bag" light lit up on our kia- have done nothing to cause damage to air bag system except for maybe move the seat.
I have a 2011 kia sorento and my airbag light is on when i turned on the vehicle. I have not yet taken it to a dealership but i am seeing a lot of complaints about this same issue. Why hasn't kia recalled this? do they really need a death in order to fix the problem?
After changing the battery the airbag/srs light will not shut off.diagnostic error code is b1346.the are a number of postings online about this with very dissatisfied customers.kia did a similar recall under: 12v014000.called kia and they said they wouldn't do anything.
The contact owns a 2011 kia sorento. The contact stated that the air bag lights remained illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 95,223.
The contact owns a 2011 kia sorento. The contact stated that while parked the air bag warning light illuminated on the instrument panel. The vehicle was taken to the dealer for diagnostic testing. The technician stated the osc mat sensor in the front passenger seat was damaged by water and needed to be replace. The vehicle was not repaired. The approximate failure mileage was 45,000.
The contact owns a 2011 kia sorento. The contact stated that while driving approximately 45 mph, the air bag warning indicator remained illuminated. The vehicle was taken to an authorized dealer however, the vehicle wasdiagnosed but, not repaired. The manufacturer was not notified of the problem. The approximate failure mileage was 67,000...updated 12/29/14 the consumer stated the dealer advised the manufacturer would not assist with repairs due to the vehicle's mileage. The consumer believes the mileage should not be a factor with this particular failure. Updated 9/28/2015
The contact owns a 2011 kia sorento. While the vehicle was stationary, the air bag indicator illuminated without warning. The dealer and manufacturer were not made aware of the failure. The failure mileage was approximately 96,000.
The contact owns a 2011 kia sorento. The contact stated that the engine produced a loud knocking noise when the vehicle was started. Also, while driving 35-48 mph, a deer jumped out into the street. The contact swerved and crashed into a guardrail. The air bags did not deploy. There were no injuries. A police report was not filed. The vehicle was towed to fuccillo kia (3900 state st, schenectady, ny 12304, (518) 847-0800) where the mechanic stated that the contact should have the vehicle serviced at the dealer's collision shop. The vehicle was taken to an independent mechanic to have the body damage repaired. The manufacturer was not made aware of the failure. The cause of the failure was not determined. The vin was unknown. The failure mileage was 50,000.
Started engine air bag light did not go off has been on for about 2 weeks
Dash light with the airbag logo came on as i was starting up today,and stayed on. Went straight to kia dealership, the one we always use. Service advisor said he's seen a lot of them, same problem. He agreed that $2,000 was very expensive for this repair. This malfunction disables all the airbags. In the event of an accident, we are toast. Kelly blue book rates this vehicle at a value of $9500, in mint condition, which this is. 21% of the value for a repair? are you kidding me? very disappointed that this is an issue for so many ( i did check the internet, it's a common problem) and no one chooses to take it seriously. We just went around with the tire pressure monitoring system, and finally they replaced that on a recall, but we had a blowout on i-81 at 70 mph that could've ended our life.....someone needs to look into this. I appreciate anything you can do.
The contact owned a 2011 kia sorento. While at a stop, another vehicle crashed into the rear of the contact's vehicle. As a result, the contact crashed into the rear of the preceding vehicle. The air bags failed to deploy. A police report was filed. The contact sustained a whiplash as well as spine and back injuries. The front passenger sustained injuries to the neck and back along with whiplash, the second passenger sustained spinal, neck, and back pains. The third passenger sustained minor back pains from the impact. All required medical attention. The vehicle was destroyed and was not diagnosed to determine why the air bags did not deploy. The vehicle was not included in nhtsa campaign number: (air bags). The vin was not available. The manufacturer was not notified of the failure. The failure mileage was not available.
Last week the airbag light came on in my car and apparently it is the coil spring in the steering wheel. From what we have done our research on, this is common for this vehicle but is not a recall. I do believe that if the is occuring in several of these models, it should be a recall. This is dangerous because the airbags may not deploy if the car is wrecked. I would appreciate proper change for this to be a recall.
Clock spring malfunction causing airbag light to illuminate on dash. Steering wheelcontrols do not work.this is a constant and daily issue. It happens while driving as well as parked. Low beam socket melted. Since been replaced by me. Both issues are under a recall but my vin is not listed. My vehicles year make and model are listed in a current recall but my vin does not fall within it.
Faulty ocs mat sensor prevents airbag deployment
Purchased 2011 sorrento from dealer in 2011. Airbag light illuminated since 70k miles. Also, abs light illuminated about one year ago - took in for abs recall with set appointment and was turned away as dealer did not have 'the tool needed '' to perform recall that day. Also, dbc and esc indicator light have been on for years. Finally, within first year of purchase gear shift would jam and not into park. Dealer instructed me over the telephone how to manipulate and fix which worked.
Air bag light came on at 90,000 and and its never been hit i took it to the dealer and they want 2000.00 to fix it ,i'm on ssi .this is a safety issue please help?
Good afternoon,i have a 2011 kia sorento and the airbag light stayed on.when i took it to the dealer it was the clock spring.i paid to have my vehicle fix last fall.however, looking on the internet this seems to happen a lot in kia cars. Why havent kia reported this issue? i was rear ended recently and none of my airbags deployed.im wondering if kia is hiding this issue. The person at the shop told me a clock spring should notgo bad on a fairly new vehicle. Someone needs to look into this situation before someone gets killed.kia is ripping off car owners because they wont acknowledge the problem publicly.http://www.kia-forums.com/kia-carens-rondo-forum/76352-air-bag-light-clock-spring.htmli hope someone will investigate this situation. Please copy and past the above url to see what kia owners have to say.updated 10/17/2017
The air bag light turned on with our any reason.car won't acelerate, stop and get speed in unsafe wait on the highway.
The airbag light lit up so i took it to the dealer.they said it was the clock spring and not covered under warranty.they also wanted to let me know that my airbags will probably not deploy if i get in a wreck.multiple owners of sorento's have complained and there should be a recall.kia recalled the hondo in 2007 or 08 for the same problem.this is not acceptable!they want 500.00 to replace it!
I was in a three car accident in which i rear ended a stopped vehicle at 40mph. Upon looking at kia's own website and the owner's manual for the 2011 kia sorento, i can see that the impact took place on the airbag sensor on the drivers side of the vehicle. The airbags failed to deploy & the front drivers side seat belt & front passenger side seat belt failed to 'lock'. This resulted in my 92 year old grandmother hitting the dash with her face, and i as the driver, hit my head on the steering wheel sustaining a concussion & whiplash. I am still suffering severe pain that i have to be medicated for with narcotics, and short term memory loss. My grandmother, luckily only sustained facial bruising.
The passenger airbag light came on for no reason. I got the code pulled at a local shop for free thankfully. The code was b1764 ocs mat defect. Now because it failed for no reason i have no airbags at all. From other people's complaints it can cost $1,000 to $3,000 to fix. Awesome. I really loved my sorrento too.
The electrical malfunction of the airbag has drained and caused the battery to go dead. Also has messed up the controls in the steering wheel.
Fault code b1620, internal fault replace srscm. Just out of warranty 107000 mls. No previous air bag deployment. Many complaints on line but no recall. $1000 to fix. This is a safety issue and should be recalled at kia's expense.
My air bag light is on so we hooked up the scanner and it threw the code b1346 for the clock spring which seems to be a problem with alot of other's as well.i think their should be a recall and i will be calling kia and complaining
Air bag light came on at 70000 miles. Dealer ran a scan and we were told the passenger ocsmat was bad. They quoted us at $1600 to fix. Needless to say we are not happy as this is a safety issue that should be recalled.
I brought my vehicle into kia for several recalls.one was the door locks being faulty.i said i had no problems but they decided to replace them anyway. Now my rear door lock is broken.the other issue is when accelerating the engine revs. It only happened a couple of times at first,but now it happens every time i drive. It seems like the pedal is getting stuck.my last issue is the air bag. I was rear ended on the highway and pushed into the car in front of me.the whole front end was banged up and the airbag never opened.
Airbag light came on at approximately 70000 miles, reset and remained off for a while.back on at 72000 miles.diagnosed by dealer that it is related to faulty passenger side ocs sensor mat, with repair cost of approx. $2000.contacted kia and they checked with district manager to see if they would do anything regarding the issue (fix, discount, etc.) and was informed they would not.unfortunately out of standard warranty due to mileage...which to me a safety sensor becoming faulty would have nothin to do with mileage and is not really that old.exhuberant cost for most people to repair, which we currently do not have finances to do.in researching, after the fact, appears kia has had a long line of issues with airbag and ocs sensors.makes me wonder if issues still exist in this model, but most are still being covered under warranty or if we happened to just get a "lemon".(not only issue we have had with car, but being related to safety wanted to share.)
Driver air bag light is on and won't turn off
Airbag sensor came on despite no accident and hasn't gone away. No damage or hits to my vehicle to cause any malfunction.
The contact owns a 2011 kia sorento. The contact stated that while driving 30 mph downhill in icy weather, the vehicle began to slide uncontrollably until crashing into a tree. The vehicle was destroyed. The air bags did not deploy nor did the headrest prevent whiplash, as designed. The contact suffered whiplash and required physical therapy. The dealer was notified of the incident and statedt that the safety features in the vehicle would only operate if the vehicle was involved in a severe crash. The failure and current mileage was 8,000.
The contact owns a 2011 kia sorento. The contact stated that at vehicle start-up, the air bag waring light illuminated. The vehicle was taken to serra trussville kia located at (5009 brooke's crossing blvd, birmingham, al 35235) to be diagnosed. The contact was informed that the passenger's side seat sensor and read driver's side impact sensor needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 146,000.
Oil pressure sensor went out then oil was thrown out all over engine and under carriage, while driving down the road with no heads up. This happened twice ( 2 different times) in three years and this isn't conceded a fire issue. 7/4/2016 first time, then 7/22/2019
Abs light came on around 120,000 miles. Believe it is causing issues for steering wheel controls. Light will not turn off. Clock spring sensor bad. Repairs estimated at $2,000. This is a safety issue, will air bags deploy at all???? why is this not recalled??? read many complaints of the same issue.
Airbag clock spring is bad. Open circuit. Dealer has in stock. But not permitted sell the partbecause this is not the updated part, which is on national back order. Kia of north america states it has an extended warranty but parts are not available until october. I can not allow my 22 year daughter to drive on the highway without the airbag.
The contact owns a 2011 kia sorento. While operating the vehicle, the air bag warning light remained illuminated. The vehicle was taken to the dealer where it was diagnosed that the front driver side air bag was deflating. The vehicle was not repaired. The failure mileage was 100,000.
Air bag illumination light came on & stayed on at 65450 miles. Dealership states air bag won't deploy as system is rendered inoperable. Needs sop clock spring & ocs matt.total estimate for repair is $2000. & it's not under warranty. This is a safety issue that needs to be addressed by kia sooner rather than later.
Steering wheel controls for radio/phone quit working and the airbag light came on.no accident etc, just quit working.
Air bag light has come on and will not go off. All of the controls on the steering wheel have stopped working, and the fuel door button has also stopped working.
The airbag light came on randomly and has not shut off for several years. I was told by a dealership that it could cost a few thousand dollars to fix. This is obviously very dangerous and that terrifying that it could be set off at any time for no reason or even worse not at all. After seeing so many complaints about this issue why hasn't this been addressed or recalled?
My 2011 kia sorento is accident-free. When the mileage was at about 85,000, the air bag light turned on when i started the car one day, and has stayed lit when the car is running ever since. Around the same mileage, i noticed that the passenger air bag "off" light is sometimes lit when there is an adult passenger, and it is sometimes not lit when no passenger is in the passenger seat. From what i read online, this is a known issue that is expensive to fix (the clock spring electrical assembly and the passenger occupant sensor mat or entire passenger seat needs replacement). It looks like kia had a recall on this same issue for the 2007-8 kia rondo and the 2006-8 kia optima; this should be a recall for the 2011 kia sorento. I will get this repair completed since it is an obviously unsafe defect - i read many consumer complaints about air bags failing to deploy in an accident.
The airbag light came on in my vehicle and disabled the entire system.i took it to the kia dealership and they diagnosed it, and found out it was disabled due to an electric field sensor that is sensitive to all kinds of electronics.the technical service bulletin is tsb: bod 072.it has in there that "if certain electronic devices such as cellular phones, laptop computers, inverters, dvd players,radio transmitters, gps navigation systems, satellite radio systems, video games, and mp3players are put on/around a passenger seat cushion (including in the seatback pocket) or if liquidis spilled on the seat cushion, the airbag warning lamp may illuminate with dtc b1447, b1448,b1764, or b1767"to me, this is a huge safety risk, as someone might have a cell phone on them or too close, and it disables the airbag system.this is for kia sorento (xm) 2011 to current, kia optima (mg) 2009, 2010, and kia rio (jb) 2010 to current.
Airbag light stay on
The contact owns a 2011 kia sorento. The contact stated that the passenger air bag warning indicator constantly illuminated. The contact called kia of east syracuse (6717 manlius center rd, east syracuse, ny 13057, (315) 701-5898) and was informed that the vehicle was not included in a recall and that diagnostic testing was needed. The manufacturer was not notified. The vehicle was not repaired. The failure mileage was 139,000.
I took my 2011 kia sorento in to kia motors in american fork, utah to get the airbag light checked out. It has been on for quite some time now. They told me that the ocs mat needed to be replaced and wanted to charge me $1600 to fix. Since my airbags can not detect anything without getting this part replaced, its a major safety issue. This needs to be recalled.
My car driver side air bag light came on suddenly and dealer wants to charge to diagnose and repair. The driver seat lower back adjusting cushion does not function anymore. The rear driver side door does not umlock dealer wants to charge to diagnose or inspect and order the door handle base mechanism part,then charge for that and installation.
Airbag light ... Front driver airbag fault / curtain airbag fault
My airbag light came on and never went out. It is my understanding that while this light is lit, my airbags will notdeploy.isee that this is a common problem with kia vehicles.please issue a recall!!
Air bag light came on will not go off have an apt with dealership tomorrow they say 45.00 to run a diagnostic check because there is no recall. And it is not covered so we will see about a cost i don't feel safe not knowing if my air bags are not going to work..updated 07/13/15
The airbag light has came on. Kia marked it as bad and i had a second diagnostic done at a shop i have been going to for over 6 years. It came back that there is a manufacture issue. Something i have no control of messing up. I have never been in a car accident so that has nothing to do with it. It's been on for 1 month now. My warranty expired and now kia won't fix it. They warned me that if in a car accident my airbags will not deploy. Apparently there are many people online complaining about this issue. I have children i commute with everyday and i think kia should have a recall on this to avoid lawsuit in the future. What happened to the customer is right and providing excellent service to have customers come back? i regret buying a kia.
The contact owns a 2011 kia sorento. The contact stated that the air bag warning indicator illuminated. The contact received notification of a technical service bulletin under nhtsa id number: 10164382 (air bags, equipment). The vehicle was taken to taylor kia of toledo (6300 central ave, toledo, oh 43615, (419) 842-8811) where the contact was informed that the vehicle was not included in the warranty because the occupant classification sensor mat needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 68,100.
Ocs may defected. Had it scanned and codeb1764
The air bag light is on and will not go off. There is nothing in the passenger seat and it does not go away when turning the car off and back on.this means that's the airbags will not deploy in the casebook of an accident which is a hazard.
The contact owns a 2011 kia sorento. When the vehicle was started, the passenger side air bag warning indicator remained illuminated. The dealer and manufacturer were not contacted. The vehicle was not diagnosed. The failure mileage was 75,000.
The contact owns a 2011 kia sorento. While driving 65 mph, the contact drifted to sleep and rear ended an 18 wheeler truck. The air bags failed to deploy. A police report was filed. The contact sustained bruises to her sternum, which required medical attention. The vehicle was towed to a dealer to be repaired for cosmetic damages. The manufacturer was notnotified of the failure. The failure mileage was approximately 74,000. The vin was not available.
Front passenger seat occupant airbag sensor mat failed. The airbag light came on without cause.took the car to the dealership and they diagnosed the problem. My research shows that this is a systemic problem with kia's.many kia's have already been recalled.it does not appear that this model has been recalled as of yet.please advise.
Started car airbag light came on stayed on. No reason for to be on.
Airbag light stays on. Took it to a shop and ran a diagnostic. It stated that the drivers airbag resistance is too high at the first stage.was told to take to dealer.i have looked on line and have found a number of similar complaints that lead back to faulty wiring or sensor.
The airbag light went on when i started car and will not go off. There has been no accidents.
The airbag light will not go off whenever the ignition is on and vehicle is running.
Both doors locked on left side. Can not enter care on left side. Running or not. I'm locked out. Air bag light has been on while under warranty at time i ask them to fix it. Still not fixed.
My vehicle stalls at take off often and also my horn onluy sounds when i turn my steering wheel a certain position. My airbag light remain on also.this is a very dangerous situation. This malfunction happen in the street also.
At 106,000 miles, the airbag alert light came on.took it to be looked at.code reader stated that the ocs mat on the passenger side was bad.quotes $2,000 to completely replace seat.
Dashboard continuously illuminates that there is a problem with the vehicles air bags. Light is on when the ignition is on or the engine is on.there are no problems driving he vehicle but unsure if airbag will deploy if i am in an accident.
Air bag light has been on for about a year, dealership did not know how to fix problem and told me it was a part of a recall issue but was never fixed. Last month my engine locked up on me while driving on highway,upon my husband and police getting there to assist, i was informed that there was no oil in my reservoir, my husband bought oil only to return and notice that drain plug was not in place, engine is burnt up and my insurance neither dealership where truck was serviced wants to assist me with cost! idon't have $7,752 for a new engine!
The air bag light is on and will not go off. There is nothing in the passenger seat and it does not go away when turning the car off and back on. This means that+s the airbags will not deploy in the casebook of an accident which is a hazard.
The contact owns a 2011 kia sorento. While the vehicle was in the park position, it rolled away and crashed into a tree. The contact stated that the vehicle was recalled per nhtsa campaign number: 15v626000 (power train). The air bags did not deploy. A police report was filed and there were no injuries. The vehicle was not towed. The manufacturer was not made aware of the failure. The failure mileage was unknown.
I was driving the car 2 weeks agomay 4 thand the car die in the middle of the road. I got someone to help push the car in there driveway. When back the next daywith a mecanic he told me the car engine need to be replaced. Didn't believe him cause i brought the car 3 yrs ago. Before the car die the check engine turn on than die. The seatbelt turn in 1 month ago .now i have 9000 left on the car the won't wrong take back and the dealership won't make a strades
First it started with drivers door not working. I can't get in the driver door because the handle doesn't work. So i have been crawling thru the passenger door to get in the car. But now i can't do that because the passenger door won't open from the outside either. You pull on the door handle and it does nothing. What if there were a fire and i was in the car and someone ran up to get me out they would not be able to open the doors.next problem is i have an extensive oil leak in the car. So bad it keeps dripping down on the alternator whicheck has forced me to replace that twice now. I took it to kia and they said it was the timing chain cover. It would cost 2,000.00 to fix. I looked online and found out that a lot of other people are having the same issue and it seems the timing chain cover is a misdiagnosis. Apparently the oil sensor is the culprit. It malfunctions because of its location in the engine. I don't have 2000.00 just to play a guessing game. This problem needs a recall. Lastly, due to the engine issues the oil leaking the car has now decided if i'm driving 60 mph it will all of the sudden shift the engine almost to a dead stop and then you feel as if you will fly thru the windshield because now the car won't go out of fourth gear manually or automatic. Please help.
The contact owns a 2011 kia sorento. The contact stated that the air bag warning indicator illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and advised the contact to take the vehicle to the local dealer to have it diagnosed. The failure mileage was approximately 95,766.
The contact owns a 2011 kia sorento. The contact stated that the air bag indicator illuminated and remained lit. The contact also stated that the headlights operated intermittently and the steering wheel pulled to the right. There was no warning indicator illuminated. An appointment was scheduled with lee johnson kia (425-827-0521, located at 11845 ne 85th st, kirkland, wa 98033). The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 159,000.
I have been a kia customer for over 7 years and are on our third vehicle from them. Traded my kia forte for 2011 sorento in 2016. It has had a lot of issues with the electrical system and it cost $1,200 to fix it. Recently on jan 25th my timing chain broke and also ruined the engine. Now told that i need new engine for $5.100. I have learned of many recalls on sorento engine motor but starting for the year 2012.
Car shifter is not engaging and disengaging resulting in not being able to place car in park.this issues was a recall before however; the fix didn't resolve the problem and kia has not offered a new fix.also, air bag light still illuminating after recall fix.again kia refuse to fix and issue could cause air bag not to deploy in an accident.also, back rear passenger door won't open from the inside or outside.
"takata recall" my air bag light will not shut off even when i have my seat belt buckled!i'm so worried over this! it's my only vehicle that i drive around with my children in it! why isn't this being recalled!? doesn't matter of i'm driving or in park.noticed around 75000 miles
Air bag light came on for no reason and will not shut off. I didtroubleshoot according to the manual that came with my vehicle. The light still did not shut off.my guess is that it has malfunctioned. Looking on line other people with the same year kia are having the same problem. Vehicle was stationary when it came on as well as when i was driving on the highway and city streets.
Airbag sensor light came on suddenly. Took vehicle to dealership and after "resetting" the sensor light three times they needed to take more diagnostics. They came back that the clock spring needed to be changed. This repair for part and labor is $500. I couldn't get it fixed today so if i get into an accident the drivers airbag will not deploy.
Airbag light came on randomly. Has not shut off.
Airbag light is now illuminated at 90000 miles. It came on when i started my car 2 weeks ago and has been on since. Nothing has happened to cause this.
The engine light came on and all of a sudden, i couldnt accelerate any longer. It occasionally goes off but anytime it comes on, i cant accelerate and the car jerks when changing gear
The engine light came on and all of a sudden, i couldnt accelerate any longer. It occasionally goes off but anytime it comes on, i cant accelerate and the car jerks when changing gear
Since purchase, on three occasionsdo rear doorors locked in the closed position.the front 2 doors and the rear door on the driver's side.each front door was fixed by kia with no expense to owner.they refuse to repair this rear door stating it will cost the ownerapx. $ 1,800.this is a real danger since passengers in the rear seats cannot exit car in an emergency.door cannot be opened under any conditions.
I have been having problems with my driver door and passenger door opening from the outside.i have to open the back door to get in to the front. This has been going on for over 3 years.i've spoken to the dealer ship place where i got the car from, and they informed me it was nothing they could do about it.i also took it to the kia dealership and they told me it's not a recall or anything can do about it unless i pay for them to fix it.i don't think this is right at all.i am not a ruff driver and i try to take good care of my car. I do not feel as if i should have to pay for this.there are so many people complaining about the same thing going on with their doors and we are not getting any help at all.they are not worrying that we have to pay the car note plus the car insurance and its nothing they can do unless we pay for it. Not to mention if it was someone trying to harm me and my kids. We would have to go through the back door to get in the front to start the car and pull off. That's notif you was to go on cargurus.com you would see all the complaints.is there anything that you all can help us with please let us know.thank you. Also the date i put in is not correct it would not let me put 2014.
The contact owns a 2011 kia sorento. The vehicle was equipped with a push button start/smart key. Upon exiting the vehicle, the contact noticed that the vehicle began to drift forward. The vehicle was never shifted into park but due to the push button/smart keys, the vehicle shut off. The contact was able to get back into the vehicle to use the smart key and shift into park in order to stop the vehicle from moving. The vehicle was taken to an authorized dealer where the contact was informed that the vehicle was designed to behave that way and that there was no other type of key available as an alternative. The vin was unavailable when the complaint was filed. The failure mileage was approximately 1,500. The current mileage was approximately 3,000.
I was driving down a road at night with my familyand i notice that the lights went out completely in a dark road which scared me because everything went completely black i quickly tried to pull over almost going into a ditch in fear that i might hit something or someone. I tried flicking on the headlights and i know that they would come on and then go off. I also notice that my call battery was drained im assuming in may be a short in the wiring.
We purchased/leased a new 2011 sorento v6 and almost immediately started experiencing the occasional hesitation problem when pulling into traffic from a stop. On a couple occasions it put us in a very dangerous situation as we were crossing 2 lanes of traffic. Took the vehicle to courtesy kia in brandon fl. 4 times, they could not duplicate the problem. Finally they got us a 2012 near identical sorento v6, and on the 3rd day had the same experience w/50 miles on the vehicle. We now have 500+ on it and have had a total of 7 similar situations. The dealership says i'm the only one experiencing this and that they aren't aware of the problem, although i talked w/a customer of theirs w/a 2011 sorento and he said he and his wife have the same issues w/theirs. We are very disappointed with this situation, but other than that we like the vehicle & get lots of compliments on it, but i am also letting others know of our experiences. Its our first venture from gm, and it will likely be our last. Additionally, the 2011 was getting the advertised fuel mileage, the 2012 has not gotten any better than 17.5 on the highway or in town. When we turned in the 2011 they charged me $2,500 (money that we were to get back from kia in the deal) which i thought was really out of line. I admit we put 5,000 miles on it but $.50 per mile is a bit much, plus i had added heat & lumbar in the seats and tinted windows. This is truly a serious safety issue and very disappointing. I can't help but wonder what kia & the dealerships will do when some is seriously hurt or killed as a result of this problem that they can't find or even admit is happening.!? jj(note: the vin provided is for the 2012 kia sorento).
After driving about 6 miles to a local store nearby and back home as i pulled my car into my parking spot black smoke started coming from the hood so i turned the car off waited until the smoke stopped and looked under the hood to see if i could tell what was smoking. Everything appeared fine and i made sure to check all of my fluid levels and oil which were all full. Later that day maybe 4 hours later i drove about 15 miles to my sisters house and again as i was parking my car the black smoke started again from under the hood. I proceeded to turn the car off and look under the hood again after the smoke cleared. Less than 5 minutes later the was a loud popping noise from under the hood and by the time i ran outside to see the entire front part of my car was engulfed in flames however the windows were up so the flames were contained inside the car and under the hood. The fire department came minutes later and put the fire out and i had to have the car towed due to the front tires melting from the fire. I had it towed back to the dealership where i'd purchased it only 5 months before and let them and financing company know. No one could explain why my car spontaneously combusted like a bomb while parked and turned off. I'm reporting this incident because i do not believe it was a freak accident i believe these vehicles should definitely be investigated before someone loses their life.
The driver side window malfunctioned in the down position. It will not roll up or down. The fuse was checked and appears to be ok. All other windows function properly.
I am not able to determine if it will be covered or not. Most likely it will not be covered because the cs1603 can only be completed once, and only under the 5 years/ 60,000 mile warranty. The vehicle is considered out of warranty by the year as it goes by the original warranty start date of 06/04/2011. However, we can look into possible goodwill assistance with the repair that is needed. Of course i am not able to guarantee anything upfront.kia motors america, inc.111 peters canyon rd irvine ca 9260on friday, april 5, 2019, 8:43:00 am cdtgood morning,i would recommend taking the vehicle into your local kia dealership to have them diagnose the concern. Typically, the repair can only be repaired once, but they will be able to diagnose it to see what is causing that to occur. I am not technically trained in my office, so i am unable to determine if the cs1603, or recall, could be causing this or not. A kia dealership would be able to determine that. If you need assistance setting up an appointment please let me know, and i will be more than happy to help.subject: re: 13091874yes, my concern is that i took my 2011 kia sorento into the local kia dealership for a door lock recall while i wasn't having any problems.they did a repair.now, every so often, the only door lock, where you can put a key in, you turn the key, and nothing happens.then you turn the key again and the front and back door locks will unlock.in some cases not. So, i am now having problems with the door lock system where before the recall i had none.so, i am wondering if there is another recall, or what is going on????
Driver side rear passenger door does not open from the outside. When child lock is engaged, the door cannot be opened. Dealer indicated possible actuator failure. Vehicle has 106,000 miles and is out of warranty.
I was driving on a busy hwy my car stalled out almost was hit by a dump truck . The dump truck ran off the road to avoid me thank god no one was hurt after doing some research found out this is a common problem think it's time for a recall
The contact owns a 2011 kia sorento. The contact stated that the rear driver and rear passenger side doors failed to open from outside and inside the vehicle. The vehicle was taken to the dealer who replaced the parts with plastic locks, but the failure recurred. The front passenger side door failed to lock and unlock without warning. The vehicle was to be taken back to the dealer for a third repair. The manufacturer was notified of the failure and provided no recommendation. The vin was not available. The approximate failure mileage was 28,000.
Push button start.sometime it startsand some time it does not.hit and miss.battery replaced.alternator replaced, starter check.car does not always start the 1st, 2,3,4,or 5th time
I have a head lights that keep going in and out . I have had it repairs a lot of times but it keeps doing it . Ithen got a paper in the mail for a extension on the lights for my model vehicle cause the connectors in the headlight assembly needed to be replacedso i took it to kia. They told me that because i had it fixed so many time that theres not enough wire to replace it again this was on may 14 2019 and they said that my whole headlight assembly needed to be changed in order to fix it but they would have to askkia for coverage . On may 30th i called again to see if they were gonna cover it and they said no even tho this a safety concern. That because i didn't go to them to fix it in the first place they wont cover it .
I was driving 30 miles an hour when my car stalled out. I managed to pull over to the side of the road but was unable to get the car to start. The car was towed to the kia dealership where they replaced the main fuse panel and the fuel pump. The service manager said one shorted the other out and that it was a fluke. On 4/7/2013, the car would not start. Again, car towed to dealership where the same problem has occurred. Nobody, can tell me why this is happening and i am really nervous to drive the car again.. If the car stalls out while i'm driving on the highway, it could be disastrous. Kia is saying they haven't heard this happening with other vehicles, however, after coming to this site, it seems to be happening with regularity. Help. What are my rights??
Low beam assembly wiring on both low beams has melted.this has been reported in numerous car blogs as a known issue.
The contact owns a 2011 kia sorento. The contact stated that the vehicle could not be started. The vehicle was taken to the dealer who was unable to diagnose the failure. The manufacturer was made aware of the failure who did not offer any assistance. The vehicle was not repaired. The vin was not available. The failure mileage was 10,000 and the current mileage was 24,000.
Have to replace brakes and rotors 2-3 year;. Brake caliper twice; replace headlights and taillights several times per year; back door won't open from inside or out.
The contact owns a 2011 kia sorento. The contact stated that all of the lights on the dashboard failed to illuminate, causing the entire dashboard to go black with the exception of the glow plug. The vehicle was taken to the dealer for diagnosis. The dealer was unable to determine the cause of the failure. An engineer was requested to further inspect the vehicle however, he was also unable to determine the cause of the failure. After inspection, the vehicle began to operate as designed. The contact also stated that the brake pedal had a spongy feel to it. The contact referenced nhtsa campaign id number: 10v599000 (service brakes, hydraulic:foundation components:disc:caliper) and the vehicle was taken to the dealer who informed him that the vin was not included in the recall. The vehicle was not repaired. The failure mileage was 33,500 and the current mileage was 42,000.
I have a 2011 kia sorento. On several occasions the "push button start" would not start. Once, it startedi took the car intothe service department.but, they could not find any problems.the problem seems to be happening more often.today after several hours it still will not start.i will have to have it towed in the morning and deal with the same issue again.also on several occasionsi was unable to take my car out of drive and put it in park.i had to put my emergency brake on and shut off the car and restart it.
My vehicle was parked in my driveway. Had driven day before. Went to start and hear clicking noise like starter problem.call tow truck to take to shop $92.32. Short in wiring down by starter assembely. Required repair and retest of system.$311.39
The contact owned a 2011 kia sorento. The contact stated that the vehicle caught fire without warning. The contact was notified of the fire by a car alarm that sounded from the garage. The contact noticed flashing lights coming from the vehicle upon entering the garage. In addition, the contact noticed flames coming from the rear of the vehicle. The contact called the fire department to extinguish the fire. The vehicle was destroyed. There were no injuries sustained. The manufacturer was not made aware of the issue. The failure mileage was 60,243.
Keyless entry not working,rough starting-battery replaced by dealer.
The driver door doesn't open from the outside anymore i have to go through the back and i have small children
Vehicle was statiomary and not on. Started smoking from dash and smoke coming out door, caught on fire went up to the roof and across to the passenger seat. When fire department came they had to cut open the hood, car randomly started while on fire to unhook the battery.
Both low headlight bulbs have gone out many times. Despite being replaced, they continue not to work. The wiring seems to have a short in it because when it is wiggled the light comes on but goes right back out. The socket is very hot to touch and smells hot. I'm afraid the wiring will cause a fire. This has happened to both front low beam lights. Most recently today to the passenger side light. I currently have two non workable low lights
Went to start car with push button start and it will not start. All the lights come on in the car and the battery when tested is still functioning. The car has already had the brake light recall replacement. We tried to do the turn on that goes around that and car still does not turn on.
In the last week, the vehicle shut down completely while driving. The first time it happened on the highway while driving 70mph - the car shut off and dropped to 50mph, the steering wheel locked but it started back up. Twenty minutes later while driving 25mph on a side road, the same thing happened. And then again while in a drive thru line. This has since happened twice while on the highway. The vehicle does start back up again but it is obviously unsafe to drive, especially on the highway. After researching the issue, i found there was a recall on 2011-2013 models with the same issue. I contacted kia and was told my vehicle was not part of the recall but to bring it in and have it looked at. I have an appointment on monday, december 19, 2016 to have several other recall items corrected.
When driving at stable speed the vehicle often "feels" as if the gas is not getting to the motor. The speed of the car varies, regardless of the amount of pressure on the gas pedal. The car also shows low tire light, along with all lights on the dashboard at random times. The lights will appear when you start the vehicle and the tire pressure light remains on at all times.
Was driving my kia and suddenly could no longer drive pulled over n traffic and could only put the e brake on. Nothing else would go in to gear drive reverse and the brakes were not working properly. So put the ebrake on and called tow truck..took it to made in america made in japan..and the say its the input shaft..exactly described on recall for my vin # [xxx] . Manufacture call#sc124. Nhtsa# 15v626 .this happened on 225 placerville rd folsom on friday 1/5/2017 .its currently still at made in america made in japan..please contact. Me a.s.a.p [xxx] .[xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The contact owns a 2011 kia sorento. The contact stated that the fuse box panel under the driver seat detached completely, exposing the wires. The vehicle was taken to an authorized dealer three different times for the same failure and the fuse box panel was replaced each time. The technician advised that the front driver seat would need to be replaced because the defect was a manufacturing flaw. The manufacturer was not made aware of the problem. The approximate failure mileage was 1,000.
Drivers side,rear seat passenger door lock does not open from outside or inside.the door locks are electrically opened via key fob opener.i had this difficulty before but had been able to open from inside.i am fearful that the child lock on the jamb of the door may have been flipped to the locked position.in any event the door will not open.the vehicle was purchased used inaug of 2015 with 46k on odometer.the unlocking issues were noted when the vehicle was stationary as the door locks originally engaged when the transmission was placed in drive.thelocking problem was likely first noted in early fall of 2016.by november of 2016 the door would neither open with the key fob button, electrical switches on the master door control on the drivers and front seat passenger interior arm rests, or the the interior passenger door handle from the inside.the remainder of the locks have not failed to open with the key fob, electric switches or with the interior door handles. This situation presents a safety concern particularly to driver's side rear passenger as exit from the vehicle through the door is not possible at this point. The situation has not yet been repaired.
Driver side door on my 2011 kia sorento stopped working yesterday,. Would not open by remote or key. I had to climb in and crawl over to driversdoor to get into car.this is a serious defect that could result in death or injury to me and my passengers during a very common event in houston - flooding.if i was pinned in my car going under water and no one could open the door by any means then i would drown.just how many complaints do u need to have to recall your obvious defect?i have seen an alarming number of people who have complained to you on the same but no actions are taken by kia to remediate this dangerous default. People have been charged up to $900 to kia dealership to fix their shoddy cost saving cheap door only to have the other door(s) on their car go out within weeks. In other words, we should always be ready for thismuch reported safety hazard!it is going to flood in houston tomorrow...hope i am not trapped in my car due to your negligence.oh and there are lots of other issues that could happen, unable to get my grandchildren out of the car in a houston summer!
After sitting overnight or all day, when backing up then going forward the car acts like the abs is sticking and wont move forward, pulls to the left.you have put car in park, turn it off, then turn back on for it to stop.
While driving through a shopping plaza, going about 15mph,the vehicle suddenly shut off, causing the loss of all power assist functions and electrical operation.the electrical came back on-line right away, but the car had to be restarted.the second time it happened was in rush hour traffic, 4 days later. The car was coasting at about 25 mph when it shut down again.
Took possession of 2011 kia sorrento on 2-18-2010.since that time there have been 14 instances when the car hesitated almost dying out and then surging forward.at one time it died completely out and had to be restartedwhile being in the lane of oncoming traffic.twice it hesitated and surged ahead 4 - 5 consecutive times beforesettling down, once while crossing over a 4 lane highway.it has been back to the kia dealership 3 times and they cannot duplicate the problem, so they claim we do not have a problem.we are very concerned about this and believe it is a safety issue and my wife will not drive the car until this is resolved. Updated 03/16/10updated ivoq 07/16/10
The abs,esc, and dbc lights stay on when i start car and drive it at all speeds.
Left blinker is fast after replacement and dim. Right headlight replaced and workstemporarily if you unplug it abs plug in.
My alternator went out and kia replaced it, i was still under warranty within 15 months the second alternator went out on the freeway traveling at 70 m hr the car with no warning the car completely died on the inside lane no brakes, no gas, no lights, this was such a dangerous we could have been killed i had to pay over 900.00 to get this replaced, i'm constantly having to replace batteries and alternators i'mknow for the 3rd time having to have this done again
The alternator in this vehicle had died now 3 times in the past 4 years, causing the car to shut off while driving. The alternator goes from working to completely dead.the first time this happened the car had around 65,000 miles. The second time it had around 128,000 and this last time around 131,000there was a recall listed for the original alternator but kia claimed it did not apply to our car even though the manufactured date fit within the listed months.
Passenger side headlight bulb went out. Went to replace bulb and the connector was melted
I have been experiencing multiple issues with my 2011 sorento not starting at all or only starting with the fob in the charger since december 2013.more recently i have had issues where the vehicle won't lock or it locks and then won't unlock until i am able to open the rear hatch manually and then the fob will unlock the other doors.yesterday i was at a gas station and my fuel door wouldn't open (no clicking sound or anything) until i started the car with the key fob in the charger and then i was able to open the fuel door while it was running.when the vehicle won't start with the fob in the charger, i have either had to use the "unofficial" start method with my foot off the brake and holding in the start button for 15 seconds or if that doesn't work i have had to jump start the battery.my local kia dealership told me that i needed to replace the car battery but i really don't feel that is the issue because there are some days that this doesn't happen at all.i am scared that at some point i will be locked out of the vehicle with my children inside or that i will be stranded somewhere because of this issue.at this point i have only one working fob - i took my car in to the dealer and explained that one of the fobs wasn't working but they told me (after working on all of the recalls for 7+ hours) that the fob was fine.so, i don't even have a backup key.
Bought new 2011 kia sorento in february and have 11,000 miles on it. I have taken it in several times for the push to start taking a bit to start. It seems as if sometimes it is not going to start. Took it in at 8000 miles and they said it was a brake sensor and the part was on back order. Just got that fixed with 11,000 miles on it.took kia in this week for a noise in the front wheel because it sounds like the wheel is going to fall off. Problem was not fixed. Said kia was working to resolve issue with brake pad but that it was safe for me to drive and that nothing would happen. Not to happy about my service not getting taking care of when i take it in. Apparently they need to just replace our cars if they can't fix it. I don't appreciate buying a $27,000car and being told that they are working on a solution. Very disappointed in my new kia already having all these problems and only 11,000 miles on it.
Blower motor resistor found not to be working. Wondering if others have had this problem. No heat ora/c.
This is my wife's vehicle, but given the issue she is afraid to drive it..... Driving up hill with my foot on the gas pedal at 50 mph. My vehicle lost power ( as if i slammed on the brake ) my body went forward and was stopped by the seatbelt. My head whipped downward. Then the vehicle surged forward. My head and body slapped back into the seat. It was so abrupt and violently. It will scare you to death. This has happened to many times over the last year to count. I have tried to document the events in a journal because the dealer has been able to duplicate it only once. Some days it can happen up to 3 times a day for weeks on end. Some times i can duplicate it driving up hill and sometimes nothing. The worst times are when merging into traffic or when someone is following to close behind me. My fear is that i will hurt another motorist or a passenger in my vehicle. A term called " limp mode " has been said to me. Where the transmission shifts to a hi gear to protect it from damage. My vehicle still does this at least once every other day. I have been to the dealer 14 times. The tranny was replaced a year ago and a backfire code was found recently. A computer software update that didn't help was the last thing done in over a year, unless you count paying for rental vehicles doing something. There is also a suspension/steering issue. A hard pulling left/right and bump steer. The vehicle will pull the steering wheel out of your hand in turns and veers as it hits bumps.
Vehicles interior lights, interior dash lights, headlights and other panel lights click and flicker off and on during various periods of time. The headlights stay off for a few seconds and repetitively at random times. This has occurred both early in the morning, in the evenings, it also happens just in the middle of the day to the dash lights and with the clicking. This has occurred in winter as well as summer. Originally it only occurred when it was raining, now it occurs daily. This has occurred when the vehicle has been in park and whiledriving on highways, on back roads, also at stop lights or a stop sign. The clicking has also occurred when the vehicle has been off, it will start making clicking noises coming from the dash area, the same noise as it makes when the headlights and interior and dash lights flicker when it is on. Also after having a recall repaired i am still having problems with the engine start stop not starting, as well as the doors not unlocking with the kia remote or by pushing the button on the exterior handle. The vehicle has also lost steering control during excessive rain. This occurred on a side street while i was attempting to turn off of a main road onto a side road the vehicle would not turn. It proceeded to go at a diagonal, only partially turning into a front lawn during the turn. It was raining when this occurred. I know there have been other issues with the phantom headlights in other kia models. And they are not fixing the issue, they are saying it is not occurring. Also they are saying they need to replace a part that cost $400 but it may not fix the issue. I have left the manager a message at the kia in myrtle beach and have asked for a good faith repair and i have not heard back.
Car began to act like it did not want to crank.once i got to destination, radio went off first, then everything started dimming, then it shut off.tried to jump it off, got it down the road 1/2 a mile then shut off again.took battery out and tried to charge it but it was dead.bought another fully charged battery, drove the car home.tried to crank next morning, wouldn't crank again.charged it up took it to 2 different places..it was the alternator.according to a service bulletin #sa061, there was an issue where the battery light was illuminated causing the alternators not to charge.this was the same issue mine was doing..the battery light was showing but i did not know about the alternator.this is third battery in 3 years for this car! after looking around everywhere with no alternators in stock and no one knowing how to re-build them, the kia dealership wanted to charge me $443 for an alternator and another $300 to put it in! not to mention i would have to probably tow it over there! that is crazy! this is not the only issue with this car! my sunroof, back-up camera, right front light, radio knob has fell off, passenger head rest has fell off, oil pan seal issues....list goes on and on! it is ridiculous! this service bulletin covered dates 07/12/10 - 09/18/10.my alternator was built in 10/04/10.wow,,,,it miraculously got fixed!! there was noooo way!!! the same issue is happening to mine!!! but...kia wants me to pay for it!!! it is insane!!! i have had nothing but trouble out of this vehicle from day 1.
A couple weeks ago, while my car was parked, i went to open the driver's side door and it would not open. I tried unlocking with the fob and with the key in the door, nothing worked. I had to get into my car through the passenger side, now the only way i can get driver's side door to open, is from the inside.then a few days ago, during a camping trip, i stepped out of my car to retrieve some things from my trunk. At that time, all doors automatically locked. When i tried to open the car doors to retrieve more things (and my two children), the doors wouldn't open, again, it took several attempts before i could finally unlock the car with the key (it took approximately 15 minutes). It's summer time and my young child was sleeping inside the car. This is definitely a safety hazard given the circumstances.about a day later, the airbag light came on, i'm guessing related to this electrical defect. I contacted the dealer, they say these issues wouldn't fall under warranty and that i had to pay $99 diagnosis fee plus repairs (about $200 per door).please look into this, i found several similar complains online. Kia is not taking any responsibility.thank you!
The electrical malfunction of the airbag has drained and caused the battery to go dead. Also has messed up the controls in the steering wheel.
The control option functions on the steering wheel fail. Cruise control, radio, and phone buttons all have failed.
Vehicle was parked in the garage and stationary.when trying to start the vehicle using the key-less ignition, dash and interior lights started to flicker in the vehicle and relays start to click. Locks would not operate nor could i shift into neutral, started to smelt burning, pushed ignition button to shut down. Would not shut off, electrical kept cycling like it was trying to start on its own, had to disconnect the battery to shut down the car. Starter solenoid never engaged at any time nor did the engine try to turn over.
The driver side front door will not open from the outside of the vehicle. It is like the door is locked, however it is not locked.if i am in an accident or need to be taken out of the vehicle, no one will be able to open the door to get me out.it remains this way at all times; including when the car is stationary and in park.there is a warranty extension offered by kia, but they are telling me this does not apply to all the vin's!
Alternator has had to be replaced 4 times in less than 2 years...mechanic at pep boys said that he has seen several of this year make and model come in for the exact same problem...
While coming to a stop, the vehicle down-shifted hard and the engine started to sputter like it was going to cut off. Took to dealer and they found p0748- pressure control solenoid "a" electrical fault. They performed a reprogram of tsm per tsb# tra038. Drove off lot and it shifted hard three times on way home. Dealer said it would take 100 miles for the computer to re-learn my driving for best fuel mileage. Drove to work (shifted hard 5 times) and drove to run errands. While on errands the vehicle shifted down hard and engine sputtered while slowing down in traffic. Then, when releasing the brake and pressing the accelerator, the vehicle rpm/ tach went up but the vehicle wouldn't go. After stepping back on the brake and waiting 2-3 seconds i tried to move again and it did.i took the car back to dealer directly and while stopping to turn into dealer it shifted hard, engine sputtered and it again would not move ( only engine rpm's turned up).it did finally move and i was able to pull into the parking lot.now the manufacturer is replacing the transmission because to their admission they do not know what is wrong with the vehicle.nearly stranded on a five lane 35 mph road could be physically dangerous but a highway could be fatal. An evasive maneuver with this vehicle, requiring stopping and starting quickly is not an option if you can't drive during normal conditions stopping and starting.
I was driving on the freeway, my car just stopped,it wouldn't starti had to have it towed.
Doors fail to open from the outside of vehicle. Headlight wiring harness will melt wiring for the light bulb and kill the lightbulb. Driver seat feels loose, however the bolts are as tight as they will go.
The front drivers side door will not open from the outside, and then the passenger side door is trying to do the same at times. I babysit and this could be a safety hazard for people with small children. Also what if something major was wrong and i needed to immediately get into my car, from what i have read this is a common problem a f will probably result in the door eventually not being able to open at all. There needs to be a recall for this issue.
I have owned this vechicle since it was new.kia has replaced at least 3 rear view cameras in my rear lift gate.the last one was on 2/10/2016.now this camera is malfunctioning, all i see is interference.i can't see anything passing across the rear of my vechicle like a child or short adult.kia can't develop a functioning camera so theyshould have to keep replacing them until they do.i wouldn't have purchased this vechicle without a camera it's rear window is very high.this is a daily ongoing problem.
Kia was purchased less than a year ago. This is the third time it was taken to a dealership to get checked. Car engine light comes on and loses power and keeps going into limp mode. It is a safety hazard and must be dealt with. Today while in the passing lane car lost all power and would not move. I was driving about 45mph and it wouldn't go . A tractor trailer was speeding behind me and nearly rear ended me as i was in the passing lane and couldn't make it go again to pull over. When i eventually got it to pull over it was idling high and did not sound right. Mechanic came and placed vehicle on computer and again three codes came up including engine power failure and limp mode. I could have been seriously injured due to kias lack to repair this defect and this could be a lawsuit waiting to happen. I want to be reimbursed for repairs or an allowance toward a new vehicle purchase.
The contact owns a 2011 kia sorento.the contact stated that the vehicle failed to start after activating the push-to-start button.the contact also stated that while driving 35 mph, the vehicle stalled without warning.the dealer replaced the key fob, engine module, wiring harness and brake light switch however, the failure recurred.the manufacturer was notified and the vehicle was not repaired.the vin was unavailable.the failure mileage was 18,000.
Push button start not starting vehicle. Brake lights do not come on upon depress of brake pedal. Vehicle only starts after holding button 10-15 seconds.
02/23/2011 vehicle would not start; dealer replaced brake switch.10/14/2011 vehicle would not start; dealer replaced battery.11/14/2011 vehicle would not start; dealer replaced transmission shifter.01/05/2012 vehicle would not start; dealer could not find problem, started after battery jump.01/29/2012 vehicle would not start; called for tow; vehicle started after 40 minutes of numerous attempts.02/07/2012 vehicle would not start; vehicle started after 30 minutes of numerous attempts.02/09/2012 vehicle would not start; towed to dealer.something is obviously wrong with these push-button starters! 5 tows within one year plus other non-start times?! kia needs to recognize they have a problem!
Headlight low beam light not working. Replaced bulb and within a few weeks, it would work intermittently. I could wiggle the connection and light would come back on. Then that no longer worked. I took the bulb out of the connection to replace and noticed the connection was melted where the bulb connects to the wire harness. I removed bulb until connection can be replaced.
The contact owns a 2011 kia sorento. The contact stated that the engine experienced a loss of power; however, the radio, bluetooth, and exterior lighting still worked. In addition, the vehicle could not be shifted except between neutral or drive. The check engine warning indicator illuminated. The vehicle was stopped after rolling into a parking space against a curb. The vehicle was towed to the contact's residence where the tow truck driver was able to get the vehicle out of gear into park. The vehicle was taken to the dealer where the failure could not be diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 91,000. Updated 04/08/16*lj
My driver side door will not open from the outside. I have two small children and i'm afraid to put child lock on because this is a common problem according to my research. I haven't gotten a recall for this problem and it makes for a very dangerous maybe deathly situation. Horn doesn't work.
The past two weeks or so, the left side steering wheel controls have not been working properly.the volume up button is turning the volume down.i have researched and found out that many other people with all types of kia vehicles are having this problem.for most, it has turned out to be a defective or faulty clock-spring in the steering wheel.i contacted the dealership and they acted stunned.it can't be a secret because so many other complaints are out there online.it says i have zero active recalls at this moment, when i just received a recall in the mail this week for the door latches in my 2011 kia sorento.that makes me believe there is a communication problem somewhere.the last time i took it in for a recall, the center console panel didn't get put back together properly and it doesn't fit down over my cupholders properly.it left a gap under the radio panel because of it.i will bring this to the dealerships attention again when i take it in for my most recent recall letter.however, this steering control problem is happening far more than it should, so there should be a recall for the owners.if the clock-spring is defective and someone is in an accident while turning their steering wheel, then the air bag is not going to deploy, which could result in a loss of life.that is a safety concern, and it should be a top priority for kia motors to issue the recall!!!it happens to me when i am in motion and also while i am parked.
Cpsc: i1470147a. 2011 kia sorento. Consumer stated the car has turned off on the highway on three occasions. Also stated all of a sudden the battery and all electrical components shut down. *lnthe dealer was unable to replicate the problem.
The contact owns a 2011 kia sorento. The contact stated that the front driver side exterior door failed to unlock manually or with the key fob. The contact entered the vehicle through the front or rear passenger side doors. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure. The approximate failure mileage was 171,000.
The volume control on steering wheel, and other electronics will randomly malfunction. Had where i would have crusie control on and turn the turn signal on and it would shut off the cruise control (only the left turn signal would cause this). The volume on steering wheel, you would go to turn it up and it would turn it down instead, lights on dash such as the steep decline light, brake light will randomly turn on and it is not even being used.
The contact owns a 2011 kia sorento. While driving 30 mph, the air bag warning indicator illuminated. The vehicle was taken to the dealer (jim ellis kia of kennesaw, 1221 auto park drive northwest, kennesaw, ga 30144) where it was diagnosed that the clockspring needed replacement. The contact stated that the clockspring was replaced, but was concerned that the air bag inflator was not also replaced. The contact was also concerned that the vehicle might have an electrical failure because the headlights failed to illuminate and the headlight bulbs had been replaced several times. The same dealer stated that the air bag warning indicator would remain illuminated because there was also a failure with the air bag sensor in the seats. The contact stated that the air bag sensor in the seats was not repaired due to the cost. The manufacturer was made aware of the failures and informed the contact that she would be responsible for the cost of the air bag seat sensor replacement. The failure mileage was 96,000.
Back up camera doe's not work some times causes problem when backing up you can not judge distant behind vehicle can be dangerous when you cant see if there is a person walking behind you. Problem may be in the camera lots ofthe same problem is talked about on the internet by other people with the same problem.
The vehicle's airbag light turned on when stationary (as i started the car) and remained on atabout 100,000 miles. Mechanic inspection yielded issue with steering wheel clock spring. Mechanic ordered part from kia dealership but there is a manufacturing issue and the vehicle has to be retrofitted to fit the part. As of 8/5/2019, there are no unrepaired recalls on this car or for this specific safety issue, but years of documentation of complaints for it, and it is a manufacturing defect. Why hasn't this been added as a formal recall? have not checked cruise control or horn, but volume controls on steering wheel still working. Passenger airbag light sometimes off when passenger is on seat, sometimes on when no one is in seat.
The contact owns a 2011 kia sorento. The contact stated that keyfob failed to unlock any of the doors on the vehicle. Due to the failure, the contact had the vehicle towed to napleton river oaks kia (1951 river oaks dr, calumet city, il 60409) where a diagnostic test was still pending. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000. The vin was not available.
The car had problems starting and the starter, alternator and battery was fine.the dealer claims it was a switch and it was replaced.the problem kept happening on occasion (2-3 times) in the last year and last time they replaced the battery.i believe there is a bigger problem and defect.
Will intermittent turn on during driving and stay on. If you stop and turn off car and then restart may or may not return on. Car as a bit of a shake to it some times. Had cruise control not turn on. Electrical seems wacky in the vehicle. Also had it been stuck in park or times could not move the shifter to park or reverse. Seriously needs to be reviewed. All these issues happen intermittent and never when near the kia dealership. Vehicle 90% of the time has been wonderful, however there are issues that need investigated and corrected for example all the above i have listed.
Throttle position sensor (part of throttle body) hazard! random. The vehicle radio will shut off, all dashboard lights will illuminate (same lights illuminate when the vehicle is started), and then the throttle pedal loses the ability to accelerate even when pressed all the way to the floor. There is no acceleration/power what so ever! the vehicle will maintain a speed 20 mph. This has been confirmed as the vehicle is pulled off the road to safety.to correct, emergency exit to side of the road, place the vehicle in park, turn the vehicle off, and then restart the vehicle. This has happened on numerous occasions while driving at accelerated speed (40-60 mph) of which the vehicle was pulling out into traffic, while on the highway, and while accelerating after a stop light. This is a very hazardous/dangerous condition that has nearly placed me into an accident that could have ether severely injured or killed me by oncoming traffic. There are multiple complaints regarding this issue when searched on youtube. Https://www.youtube.com/watch?v=nhqaqurnfv0 https://www.youtube.com/watch?v=834xlhqgrno
First warning sign was the headlight, low beams, and all interior electronics would shut completely off for about 2 seconds randomly when the turn signal was used. Next the driver side headlight, low beam, went out when replacing the bulb the replacement bulb worked until the bulb was placed in the socket. After cleaning the sockets to create a better connection, still nothing worked. I switched bulbs from driver to passenger to see if the bulb would get a good connection on the passenger side and now neither low beam headlight works. This is a light switch issue that was recalled for 2012-16 kia sorento's but i'm having the same issue in a 2011.
Headlamps quit working, even though i have repeatedly replaced. Happens about 1 every three weeks.usually happens on the highway during night driving.
Heated seat element on drivers side started on fire. Caused driver to be burnt. Heated seat had been turned on for about 2 minutes. Car was in motion on city street.
The airbag light came on randomly and has not shut off for several years. I was told by a dealership that it could cost a few thousand dollars to fix. This is obviously very dangerous and that terrifying that it could be set off at any time for no reason or even worse not at all. After seeing so many complaints about this issue why hasn't this been addressed or recalled?
While braking to slow for a stop sign, my 2011 sorento turned off.i took it into the dealership the next day and they could find nothing wrong.we moved cross country day after the dealership released the car.in our new state, the sorento shut off multiple times, in multiple locations.in traffic, in the neighborhood, parking lots, etc.the car is always moving when it shuts off.i took it to the local dealership and they found no issues.i have now, since january 2013, taken the sorento to the dealership four times.i am taking it in today for the fifth time, after the car has shut off twice this past weekend.this issue has occurred more times than i can count.i have had a case open with kia, but they closed it after the dealership could find nothing wrong.on three occasions, i came quite close to hitting people while turning in parking lots, because power steering suddenly goes out when the car shuts off.this morning, the car shut off in a school parking lot during drop off, with kids walking through the lot.it is only a matter of time before someone is seriously injured.
The contact owns a 2011 kia sorento. While driving various speeds, the abs, stability control, and downhill traction warning indicators illuminated. The vehicle was taken to riverchase kia (2200 us-31, pelham, al 35124 (205) 987-6518) where it was diagnosed with a defective module that needed replacement. The vehicle was not repaired because the dealer stated that the recall expired. The contact stated that the dealer did not provide the recall information. The dealer also stated that in may of 2017, while the vehicle was at the dealer for an oil change, they checked a module that controlled the warning indicators, but the module was fine and covered it in silicone. The contact was informed that he would have to pay for the repairs. The contact was also informed that a part in the rear drum needed replacement along with the module. The manufacturer was not made aware of the failures. The approximate failure mileage was 90,000.
Occasionally and more than once, the remote key fob will not open the door and when it does will not start the car. Sometimes you have to insert the key into the fob holder in the console for the vehicle to start. It has happened now more than 5 times to my family and i.
Truck doors unlock while driving, alarm goes off randomly while driving or parked, all the fuses blew, starter has been changed 3 times, due to faulty wiring beneath the motor. Battery has been changed due to wiring.
The contact owns a 2011 kia sorento. The contact stated that the rear driver side door failed to open. The failure recurred several times. The vehicle was taken to the dealer where it was diagnosed that the door actuator needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 64,050.
My driver side door just stopped working from the outside. It unlocks, but the handle does not open the door. This is such an inconvenience, not to mention a safety issue. I searched and see tons of complaints about the same thing, but no recall. I am so surprised at kia for not taking responsibility
For several months now, the dashboard warning lights have come on, usually four at a time as i'm driving.it seems to happen most often when it's raining.i had the kia dealer in las cruces, nm try to determine the problem when i had the car in for a couple recalls about two years ago.they could not determine the cause of the problem.about 3 months ago i had a shop with a aaa master mechanic try to determine the problem and they also could not determine the reason the warning lights were coming on.they could not find a short in the wiring that i thought might be the cause.the lights eventually go off, usually after the car has not been driven for several hours or overnight.i'm concerned that, although i've not experienced significant problems when the dash warning lights come on, could a possible real safety issue occur if one of the systems indicated by the lights actually malfunction?for a while when the lights came on, the car's steering seemed to be effected--on windy curvy roads the carwould definitely over steer on curves, as though someone else were in control.i would appreciate any information you might have on similar problems and how they were corrected.thank you.
Everytime i hit a little bump in the road my eco saver goes off causing me to burn more gas until i hit another bump to knock the saver back on
Doors will not open from the outside
I went to the store and tried to open the back passenger driver's side door from the outside and it would not open. I thought that the child safety locks were on so i went inside from the opposite side and opened the door.still haven't figured out why i can't open my door then today the other side will not open now. Both back doors will not open from the outside, this is a huge safety issue. What if there was an accident god forbid or a fire and i had my children or grandchild in my vehicle and could not get them out! kia needs to recall this immediately. Looking back i can see a number of complaints and this is just unacceptable. Please help with this issue. Thank you
The contact owns a 2011 kia sorrento. The contact stated that while driving approximately 40 mph, the engine stalled without warning. Upon restarting, the vehicle resumed normal operation. The failure occurred numerous times. In addition, the push start ignition failed to operate on four separate occasions. The vehicle was taken to an authorized dealer three times for both defects. The dealer was unable to locate the problem. The manufacturer was not notified of the problem. The approximate failure mileage was 900.updated 04/02/13*ljthe consumer stated the vehicle would stall when approaching a stop sing, turning to slow down, or driving slowly through a parking lot.
Car has bucked or stalled on an intermittent basis for the last 60,000 miles (car now at 110k) , to the degree that i wouldn't let my kids use the vehicle. As with other issues dealership claimed 'unable to recreate' leaving me with no fix for a potentially fatal safety issue.car had shut down on i-84 in hartford ct, luckily i was able to do a restart quickly.sorento model year 2011 has voluntary recall for computer issue that sounds similar but was told only certain vins were applicable, which should be explained as to why that would be.see attached pdf.bucking on highway can be severe, engine light blinks but leaves no code.dangerous and many instances on internet!
Already filed complaint about 2 doors that you cannot open from the outside of the vehicle when unlocked, now i have a 3rd door that won't open from the outside while unlocked. Gonna have to climb in from the hatchback pretty soon. They all open from the inside, not the outside. So now i have to leave the child safety locks open all the time, hopefully my 3 yr olds won't pull on the door handle from the inside and fall out of the vehicle. All this within the last 3 weeks. I'm guessing somebody has to die before this will be recalled. Going to call dealer today to see what they say.
The only way you can open any of the doors is from the inside. First it was drivers side. A couple of weeks later it was the back drivers passenger door. Now it's the front passenger's door. Makes no sense i have one door to get inside my car. Please help.
Low beam headlamps are failing due to wiring harness melting causing a short.this a safety issue for visibility at night and could start a fire in the engine compartment.this problem was identified when driving on the i-17 in north phoenix and verified once we got home.the harness was replaced by a certified mechanic twice and both times the harness melted.oe headlamps are being used.currently, we have no driver side headlamp due to a concern for fire.
I've replaced the driver side low beam headlight 4 times in 2 months and the driver side front turn signal twice during the same span. There seems to be a short as the headlight will work until i use the turn signal while the headlights are on. The headlight burns out and then the turn signal only flashes when the switch for the headlights is off.
This vehicle has the abs light, traction control light, and the downhill assist lights that comes off and on whie diving the vehicle. After driving for a while than they may go off, now they are back on and they are staying on which my wife is sceptical of having onand so am i, when i checked tis problem on the internet fr complaints ther we many for this same problem and the dealers can't seem to know how to fix the issue. I wrate a letter to the kia corperate office today to see what can be don with this problem.
Clock spring malfunction causing airbag light to illuminate on dash. Steering wheelcontrols do not work.this is a constant and daily issue. It happens while driving as well as parked. Low beam socket melted. Since been replaced by me. Both issues are under a recall but my vin is not listed. My vehicles year make and model are listed in a current recall but my vin does not fall within it.
Original owner '11 sorento 4cyl, awd w/tow package & approx 88k miles.problem 1st noticed about 2 mos ago when seat belt light began flashing with audible clicking coming from relay behind dash.it was daytime when this happened 1st few times & i could not duplicate problem.this issue seemed to happen after starting car & would go away after a few moments of driving.releasing & re-connecting seat belt had no effect.the 1st time it happened @ night i realized that the headlights & dash lights would flash on & off also.still could not duplicate problem, but being a mechanic i watched for it to happen and tried different things to see if they had any effect on the issue.always would begin after initially starting car, but not do it most times.then 3 evenings ago, i found it happening every time i would start the car & would even do it afterwards driving down the road.i was 70 miles from home & tried to get back. It didn't matter whether the headlight switch was on, off or auto, it would still flash all lights & seatbelt light w/clicking from relay. On the way home, while driving a rural road, the lights again started blinking on & off causing me to hit a metal pole a drainage ditch thru farmer's fence into his field.accident pushed metal bumper (behind bumper cover) back about 12", tore the entire front end &lights from car & bent hood back 1 1/2 feet and buckled it upward - all of this without ever deploying the airbag.these problems are prevalent in this car as i have read, but i now have a vehicle which despite it's damage will now duplicate the lights going on & off every time the car is turned on.have contacted kia corp in hopes that they will want to use my car to get to the cause of this issue & finally correct it.as a mechanic i very well understand the need to be able to duplicate problem to find cause ..... Kianow has no excuse.
Our interior lights quit working shortly after purchasing the vehicle so we had it repaired. 2 weeks later we had an electrical fire and damage to wireing the mechanic didn't replace. $5,000 later, now the headlights flicker while driving if you use the turning signal. Huge safety issue!!!! also while driving the car out of the blue jerks quick and hard. We don't feel safe in this vehicle anymore.
All of a sudden all my interior dash lights and headlights started blinking while the car was running. I shut the car off and it continued, turned the car back on and it was still going. Then the flickering randomly stopped.the car was stationary in my driveway.
I was driving down the interstate slightly uphill. At about 55 mph when my sorento began to loose power/speed. Before i could pull off onto the shoulder smoke began coming in through the a.c vents. When i reached the shoulder and opened the hood the back right end of the motor was on fire from the wiring harnesses. I was able to put out the fire. Upin a mechanic looking at it i was told it had thrown a rod and most likelythe fire.
Stability control and downhill assist lights illuminate while driving. Then when stopped, car will not go past neutral when trying to shift into park. Also, when driving, the brake lights do not work immediately when pedal is depressed. Car will not shift out of park after started and stability control and downhill assist lights are illuminated. Located switch at the upper part of the brake pedal and while car was in neutral, with parking brake on, was able to bump the switch box and then shift car into park.
While driving at night the headlights will go off then come back on after being off for approx 2 seconds. It also occurs sometimes when changing lanes and using the turn signals. I feel that it may be a defect in the turn signal headlight assembly switch on the steering column.
Drove truck to bank and now they are telling me that my bcm body control module is bad. I had a tow truck driver tell me that i was the 10th vehicle he has picked up with the same problem. My vehicle was stationary in a parking lot.
Headlights dont work. Kept teplacing bulbs and still dont work. Brake lights same issue, teplace bulbs and lights dont work. Vehicle has had multiple problems with electrical.ive had to replace the radio 3 times, the enginition had to be replaced.since ive owned this vehicle i've had back to the garage multiple times for repairs and kept telling them there is an electrical problem but they dont want to admit it.
I brought my vehicle into kia for several recalls.one was the door locks being faulty.i said i had no problems but they decided to replace them anyway. Now my rear door lock is broken.the other issue is when accelerating the engine revs. It only happened a couple of times at first,but now it happens every time i drive. It seems like the pedal is getting stuck.my last issue is the air bag. I was rear ended on the highway and pushed into the car in front of me.the whole front end was banged up and the airbag never opened.
While pulling into parking space, car became non-responsive to gas pedal input, but brakes sill worked.hill asst and etc lights lit up on dash, car would not shift past neutral.turned car off and on and was able to shift to park.car started normally after being shut off.
The contact owns a 2011 kia sorento. While driving at any speed, the air bag warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the clock spring failed and caused the air bag warning light to remain illuminated. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 49,800.
My room lp fuse keeps blowing. It had a recall for the same problem. I went out and started my car and seen that the clock and interior lights were not working. I pulled fuse put a new one in and when i started it again it blew again. Then the airbag light came on and it is staying on. I have replaced the room lp fuse about 12 times. It was a recall got fixed and having the same problem again.
Two days later after buying the car we were driving it down the highway when i noticed that the rpms on the truck were going to high at 70 mph the rpm would be between 6 and 7 so i decide while driving to shift it to standard shift and in this particular truck the odometer shows what gear i am in and i could also shift it manually but the truck is stuck in 4th gear and at a complete stop the start doesnt seem to want to go at all and now it want go forwards or reverse. If i turn left or right signals the head lights go off. When i stopped at the gas station the passby person saw that it was a leak under the vehicle.
I have had problems with the "push to start" failing in oct. '10, that was fixed.dec. 12, 2011 am i could not start my car.the push to start did nothing.after trying various options for 15 min i tried again and the car started with the push button and brake applied.i called kia to report it and had the dealership check it out that morning, they found no error codes.i started many more time with no incident until the next problem.dec. 14, 2011am, again i tried to start the car and nothing happened. I could here a small "tic" as i pressed the start button.i removed my phone and ez pass from the area as suggested by the dealer, nothing.i got a different fob from inside the house, nothing.i stepped out of the car, standing next to it and the car started by itself, no one pressing the button.this is suppose to be impossible as you must press the brake and button for the car to start.no one was in the seat and the key was in my pocket by the open car door.
The contact owns a 2011 kia sorento. The contact stated that she attempted to reverse however, the shifter could not be moved for over 30 minutes.in addition, the radio would sporadically power on independently and drain the battery. The vehicle was taken to the dealer but the technician was unable to diagnose the failure. The manufacturer was notified of the failure. The vin was unavailable. The approximate failure mileage was 75,000.
Vehicles caught fire, had pulled in the parking lot at work and smoke began to come from under the hood on the vehicle. Within seconds flames had erupted and front end of car was completely engulfed by the time the fire department had arrived. Vehicle was a total loss.
Symptomatic of previous pcm/ecu failure. Pcm was replaced 3 months after purchasing 2011 kia sorento new.
Vehicle has had repeated head light issues since purchase. Last visit to the dealer they are recommending changing out headlight assembly at an excessive cost. In researching this issue it seems that many consumers are having the same issue and needs to be recalled to fix.
While driving at night on a county road, loud clicking noise came from dashboard, seat belt warning light flashed on and off, and headlights flashed off all at the same time.headlights remained off for 1-2 seconds, came back on, and went off again, and on again.this has happened at least a dozen times since then while driving at night, and also a few times during the daytime (i hear the clicking and see the seat belt indicator light).mechanics at kia dealership said they "could not duplicate" and made no attempt to correct the problem.this happens more often when driving at highway speed (60-70 mph).it has also happened twice after stopping the car and shutting off the ignition.it is a serious safety concern and makes me afraid to drive at night!
After driving 8 miles to my destination i parked the car and turned off the engine. I immediately saw and smelled smoke coming from under the hood. I got out, called 911, and began to see flames. The police arrived in less than 5 minutes but by then the hood of the car was on fire and by the time the firefighters arrived the car was completely in flames. There was never a warning light on the dashboard to indicate anything was wrong. We always take it in for all its routine maintenance and checkups with the kia dealer. It was just into the dealer 2 weeks ago.
Headlight housing has become overheated and melted causing me to replace one headlight at $900. When it happened again i spliced the new housing yet the bulb keeps blowing needing replaced. There is knocking in the engine that gets worse when my speed increases and have been told that it sounds like the engine is not getting enough oil. The head gasket has been replaced and it still seems to be burning or losing oil. The indicator lights on the dashboard all randomly come on and then go off. While driving the car seemed to lose power at times then would die at a stop light. This all has been going on for the past six months or more. In the past year i have paid $1900 plus on random repairs
My 2011 kia sorento downshifts while at a high rate of speed.it also gets stuck and while the rpms are racing, it will not shift up. The bluetooth does not work properly and am only able to make a call 30% of the time.backup cameras and sensors are intermittent.window will not work. Back drivers side door fell off hinges while i was driving with my child in the backseat. My passenger side seat overheated and would not turn off. Causing my car to fill with smoke on the expressway.many issues with this lemon!shifter will not go from drive into park leaving me stranded in my car. Vehicle has no power....poor engine.paint and chrome of handles are coming off. Pulls to the left and esc light comes on all the time.
Air conditioning not cooling properly.drain and recharge system by dealership,still not cooling properly.dealer ordered a new compressor.dealer installed new compressor and recharge system.
I have been a kia customer for over 7 years and are on our third vehicle from them. Traded my kia forte for 2011 sorento in 2016. It has had a lot of issues with the electrical system and it cost $1,200 to fix it. Recently on jan 25th my timing chain broke and also ruined the engine. Now told that i need new engine for $5.100. I have learned of many recalls on sorento engine motor but starting for the year 2012.
'tamara recall'i was traveling up the interstate slightly uphill at 55 miles an hour when i begin to lose power\speedand before i could get it to the shoulder it lost all power to gather and smoke started coming in the ac vent when i got it stopped and open the hood it was burning at the back right hand side of the motor on some wiring harnessi was able to put the fire out i laterwas told that it had thrown a rod and was most likely the cause of the fire
We have replaced the alternator several times in the past year.
I bought my car in 2011 by 2013 the rear passenger door does not open at all, driver side wont open from out side. Then 2014 abs light on, controls on steering wheel for phone, cruise and volume don't work. Shifting to park or drive isn't catching all the time, and door locks click open & close randomly. I do not feel safe driving my car.
My car turned off on me twice while driving it on the streets, all lights went black.there was cars behind me, i was scared on getting hit. Dealership said it was a smart junking box causing the problem since some cables has corrosion. They have been recall on that and they don't want to take care of it. They send me a picture of the problem, and i see no corrosion. Now i'm scared driving my car and not knowing what the problem is. Especially when having my kids with me and driving at night, if that car turns off, it can cause a horrible crash.
My vehicle shut off doing 70 mph on interstate and the dash lights all flickered
Door's fail to open- modular that controls opening and closing doors has failed entry doors cannot open or closed doors i have one door to get into the car and out this is a big safety hazard
Problems with remote key fob,wont lock via remote key fob.vehcile won't lock via key.vehicle won't start via keyless push button start without key fob in the console receptacle.with vehicle running,if key is removed-vehicle remains running and won't sound bell or shutoff engine same problem in summer/2012 dealer replaced battery then,with 22,500 miles on vehicle.at dealership now 9/14/13 waiting for fix with 35,500 miles on kia sorento.dealership says there is also some kind of ecm reflash that is due for my vehicle,now.still waiting 2hrs now.
The interior dome light quit working took to a mechanic, he looked into the wiring harness and said that all the wires had melted together.this problem could affect all the electrical parts of the truck.also of note is that the truck indicator light showing that the truck is open, even when its not.so far no fire has started. Cost to fix per the mechanic is over $1000, or more.
Power door locks do not lock, by door button, by remote key fob or more importantly when the car is taken out of the park position.doors do successfully unlock via remote, door button and when the car is put into the parked position.doors can only be locked manually.
Suddenly unable to open drivers side front door from the outside. Already paid over $300 for same issue on drivers side rear door did not open from outside suddenly. Obvious defect as normal use and no issues until suddenly stops working. Living in south florida very dangerous with canals and water should an accident occur. Vehicle stationary parked.
While driving the car it will lose power and completely shut off it has happened on the highway, on regular streets, and when going up hills.. I am not able to do anything except hope that no one hits me and i can get it pulled off to the side of the road, and hope it will start again. Now the car started making a whining noise and has completely died and had to be towed because it will not start again. Everything is good battery, alternator, starter, relays/fuses.
Low beam headlight socket keeps melting after replacing. Fire hazard
Just when the warranty ran out the driver side rear door lock actuator quit working. The door cannot be opened from the outside. If child lock is put on, then the door cannot be opened from either the inside or the outside blocking egress for that rear passenger.
I was at car wash to wash car turned off car. Could not get it to restart after several attempts with push button start. Had to be towed to dealership. Replaced brakelight switch.. Still having issues to this day with intermittent no start.. July 3 brakelight switch replaced again second time now along with 11 campaign issues with car. Still having no start issues replaced same part again! on august 8th 2013. Still happening off and on . Was trying to deal with kia consumer affairs they are no help. Got told it had to not start again and need to be towed in to dealer before they would do anything. This is very unfair. Enough attempts have been made to fix and seeing other owners having same problems. Please help.
I was driving on a major highway in pa, rt. 83 and my check engine light came on. Luckily i got off the highway because the next thing that happened was no power when i pressed on the gas pedal. I got it towed to my garage and they told me it was the accelerator position sensor. I got it replaced. Two weeks later it happened again. I was smart enough to get off the highway when the check engine light came on. Imagine if i keep driving on the highway. No acceleration. Iwould have been killed. Rt. 83 is one of the worst highways in south central pennsylvania for tracker trailer accidents. This sorento is a 2011 and only 55,900 mile. What yhe heck. Twice in a month. I want this on record because if this vehicle causes me to get in an accident that kills me, kia is liable. I only purchased this vehicle in october 2018. I can't afford to buy another vehicle. Please let me know what i should do?
Air bag light has come on and will not go off. All of the controls on the steering wheel have stopped working, and the fuel door button has also stopped working.
Vehicle unable to start, even with key in 'holster' in glove box.vehicle brake appeared to be pressed down already and no reaction when start button was pushed.this happened multiple times over a 3 day period. After multiple attempts over two days, the vehicle started.taken to dealership who detected nothing and were unable to duplicate the situation.
This car sometimes after the key is insert in the ignition and turn with the intention of of starting the car it does not start. The lights on the dash board come on but it does not start. After several trays by steping in the brake pedal turn the wheel and move the speed shift it starts.
The contact owns a 2011 kia sorento. While traveling approximately 40 mph, there was a loud noise coming from the front of the vehicle. Also, the contact mentioned that smoke emitted from the engine compartment. Upon pulling the vehicle over, it was further noticed that the engine compartment was on fire. The vehicle was towed to an independent mechanic, who diagnosed that a rod fractured into the engine affecting the other components caused a fire. Also, the mechanic diagnosed that the pistons may need to be replaced but further extensive diagnosis was required to repair the vehicle. The contact was not included in nhtsa campaign number: 10v388000 (electrical system). The manufacturer was notified of the failure. The approximate failure mileage was 102,000.
My vehicle has continuously melted wiring harness after wiring harness that run my headlights. Not sure if this happens while in motion or stationary, i just notice it when i am down to one headlight. This has become very dangerous because i constantly have to drive in the dark with one headlight. Also it really scares me that my vehicle is melting wires that connect to other wires that could easily cause a fire!
My struts make my tires pop at least every two weeks got them replaced over 10 times and also my fuel injectors have been replaced and still give off a stinky smell it may result in getting another catalic converter
In august 2010 there was a recall to reroute the wiring harness for the starter and was supposedly corrected. Three weeks ago i was coming down a mountain in the vehicle (2011 kia sorento) and i noticed a little hesitation. When i stopped the vehicle, it would not start again. I had it towed to the local kia dealer and they advised that the fuse panel had been shorted out and was defective. They said that kia would provide the fuse panel if i would pay the cost of the labor. I reluctantly agreed. When i picked up the vehicle, they stated they had to put a "salvaged starter" on the vehicle to get it to start. I again reluctantly agreed because i didn't have money for a new starter($500). When i checked my past repair ticket i noticed that kia and the dealer supposedly rerouted the starter wiring harness on a recall. After checking with other technicians, they advised that if the wiring harness was not installed correctly, it could have shorted out the starter and fuse panel and possibly could cause the vehicle to suddenly loose power even while driving. I'm afraid to drive the vehicle now; fearful that it will loose power while in operation causing an accident and possibly loss of life.
On 04/16/15 pulled into parking space. Car would not go into park or reverse. Parking brake would not engage. Warning lights on didn't make sense., accessories would not turn off. Car rolled w/o hard depress to brake.brake wouldn't fully engage (wouldn't plunge all the way). Put into neutral, couldnot fully shut off. Car warning signal blasting. Could not secure car, lock car or or turn car off. Could only drive forward slowly with drag when able to get out of parking spot.drove forward to get out of paking lot before trapped in there again and reverse rolling occurred. Went to side of road for towing.huge drag while driving slow 5mph aprox.ignition finally turned off after putting into neutral again.warning sound finally went away but accessories still were on.parking brake would now engage. Car not drivable or fully functioning. Car towed to dealership. .diagnosed- failure of recall part put in at time of recall to fix had failed. Resolution: replaced defective recall fix part with same recall part that just failed, no accident resulted because of this failure but i could not properly, drive, secure, car. Left stranded with medically fragile child with limited cellular reception.concern:driving unsafe car with known failure part that could lead to serious accident do to symptoms of failure posted by kia.kia resolution was to put same part in that is know to fail and was part of a fix for voluntary recall due to know serious results of part failure.i am driving a car that is on it's third recall which is proven to have special needs medically fragile son would not have had immediate medical emergeny services if failure happened where there was no signal.lack of brake lights could result in collision resulting in death or serious injury.summary, driving car with know safey issues by kia with no resolution.
1)the vehicle has stalled out six (6) times during my ownership.this has occurred after stopping.i was able to restart the vehicle four of the six times by stopping, putting the vehicle in park, and pressing the "start" ignition button.two of the six times the gear was locked into drive and neutral only.the vehicle would also not shut off.both times 911 was called for california highway patrol assistance was contacted as i was stranded on the freeway.this occurred on 2/20/14 and 6/03/14.on 5/17/14 the vehicle was brought into the kia car pros carson facility for the 60,000 mile maintenance and passed with no issues. 2)the backup camera flutters intermittently (about 10-15 times a month) mostly in the morning on start up and sometimes at night.kia of cerritos had replaced the navigation/radio module 3 times, but official records show it was replaced only twice.this has not rectified the issue as it still persists.3)the radio inconsistently (about 2-5 times a month) does not start for about 20 seconds after starting the vehicle up.i am not confident that the issues are resolved and i fear for the safety of myself and all who ride in the vehicle.the kia car pros carson facility replaced the drive assist part and cleaned the electrical contacts for the first incident in feb 2014.i was told this would rectify the issue.on 6/03/14, i was told a software update to the ecu (electrical control unit) was performed, but they do not guarantee that the problem has been resolved.i want the facility to retain my vehicle and perform a full diagnostic on the vehicle until they can guarantee that it will not stall and lock up on me again.corporate kia said the vehicle can be released and the facility will not investigate any further.i do not believe kia is taking this matter seriously.
There have been 2 instances where most or all the warning lights came on while driving.both times i have been on the highway at normal steady speeds.the first time they stayed on for the duration of the ride, which was about 40 minutes, and then were off by the next morning when i drove the car again.the second time i turned the car off and back on to see if that would reset it, but they were still on, and stayed on until later that evening.i didn't notice any performance issues, but i was on an interstate road in good dry normal driving conditions. These 2 occurrances have happened within the past year, and as recently as a month ago.
Abouta month ago i discovered that my air bag light came on. Well apparently iam not the only person that has complained about this. I called my nearest dealership which is in huntsville alabama to let them know about this problem of course they informed me that there will be a 120.00 charge just to check to see what is causing this problem, i suppose to have an extended warranty which i feel has expired so therefore the charges are all on me. I did some research only to find that thousands of consumers have complained about the same thing with the same model. I want to know what can we get done about this issue before someone gets injured. Thanks aletha
Instrument panel warning lights all come on during driving. Shut vehile off and restart after several hour , restart and the warning lights are all off. They will all come back on again after a while when driving .this has been intermitent for two months
Put key in ignition, all lights on dash came on as normal, radio came on as normal, engine did nothing, made no sound whatsoever.after several attempts to crank vehicle eventually started.after the 3rd time this happening i took it to all star kia of baton rouge (the only kia dealership in the baton rouge area, which is approximately 45 minutes on a good day from my home).vehicle was there only 30 minutes when i was told it was my battery, which i knew was incorrect because everyone knows a dead battery would not have allowed my radio and all the electrical components to come on, but i allowed the to give me a new battery without question.one week later the same exact problem.this time i had it towed to the dealership because i could not get it started and quite frankly am tired of wasting my time and gas money on the same issue. This time they said it was the fuse block, said all kinds of other garbage that did not make sense to the average intelligent person.did not have the car back 2 days and the same thing, wont start.i have called the dealership and will have it towed monday again.do not expect it to be fixed, the mechanics at this dealership do not seem to know anything about vehicles or what makes them crank, run, and go.
Passenger rear door will not open either from the inside or outside. Poses a safety risk as that is the side the baby seat is on.
Car ran fine. Drove to store.got out of store. Car wouldn't start. Had so.eone check battery .battery was good.12.5 . Had them check that wires where tight on battery and they where. Still no power to car. Left car at store . Came back next dayand car started up like nothing wrong.this has happen twice since
Recently my 2011 kia sorento ex will not shut down. When i press the engine start/stop button the engine will shut off but the dashboard, navigation touchscreen & lights all remain on. It can sometimes take up to 3 minutes of pushing the button, turning the car back on and trying to turn it back off before it will actually shut all the electrical components down.
I have a 2011 kia sorento, 106,000 miles on it. First i saw a headlight had burnt out, i bought a new one, by the time i got home, it was out again. My mechanic had to replace the wire harness on the passenger side, said the wires were melted. Soon after, as i am driving in the early mornings, i would turn on the right signal and the lights would turn off for 10 second, all the lights, inside, outside, but turn back on. It wouldn't happen every day, but once a week at least. I took it to my mechanic and hewas unable to replicate the problem.today, i touched the bright lever and the car lights inside and outside turned completely off, for about 30 seconds. I was scared to death as it was pitch black out and i couldn't see in front or anywhere and no one could see me. I turned the corner and they again went off, this time longer. Thankfully i was able to get my hazards on so i could pull off the road and people around could see me. I hit the brights again and everything came back on. I drove the rest of the way to work (45 minutes) without using any turn signals or brights. I am scared to death to get back into this car. I travel alot with my 4 grandchildren in the car. There needs to be an immediate recall, as i have seen dozens of people complaining about the same thing. The website directed me to this site. Please help, i am afraid to get in the car now, i travel in the dark every morning 45 min to an hour. Http://www.arfc.org/complaints/2011/kia/sorento/exterior_lighting/problem.aspx
I came to a stop, suddenly the dash lights started flashing, and the car would not accelerate. I turned the key a couple of times but nothing happened, i turned off the radio and then turned on my emergency flashers.i then put the car in park and turned the key again.this time the car started and i drove it home.two days later the sorento was taken to the shop. Possible reason given on the workorder for the stalling/shutting down was that the gas tank had been overfilled.the technician also told my husband that this problem had been reported in other vehicles and should be solved by the brake switch recall, service bulletin 13v114000.he explained that the engine control system receives a signal from the brake switch for the starting process and, if the signal is not received, the vehicle will not start.because of the faulty brake switch, he stated that it could interrupt the operation of the vehicle by sending an erroneous signal to the engine control system, activating the "no start" process.even with the vehicle running, this would cause the engine to cut out.he further stated this recall replacement of the brake light signal switch should cure that problem.after running a complete diagnostic check on the vehicle, the service rep said there were no stored codes in the engine control memory indicating a fault.since shutting the motor off due to an erroneous signal that the brake was not engaged is not a set fault code, this may not have been recorded.also, the rep stated that if a fault had occurred, it may not have been in place long enough to record a fault code.though he did givethese answers verbally, they were not specifically indicated on the service invoice, and this connection was not listed on the recall notice for the brake light switch.is this kias official position that the brake switch recall fixes the engine shutdown?
Car wouldn't start when i pushed it to start, the next day it started. On 1/4/2012 driving the car at approximately 30 mph and the car shut off. The car did restart but shut off again while driving. Restarted and had it towed to kia. They had the car until 1/9/12. I was told there was a problem with the fuse block. They replaced ems block control harness. On january 30,2012, the car wouldn't start again. Had it towed to kia.they kept the car and on 2/1/12and 2/2/12 the car didn't start for them. I was told they moved around the computer and then the car started. I was also told that there was no fuel pressure that time.they replaced pcm. I took it to the kia garage on 4/26/13 for a routine oil change. That day got the car back and had oil leaking all over my driveway. I have had problems ever since. Took the car back 2 times for oil leak. During the time it was in the garage i was told the oxygen sensor needed replaced, after being replaced i was told there was to much voltage going to the sensor and they didn't know why. Currently i am told the cars computer needs to be replaced. We still haven't gotten the car back.
This is the most recent and serious electric issue; i do not know the exact dates of earlier issues. I believe all these electric issues are related. Issues began in 2010 after the purchase of the car. Was taken to the dealer for electrical issue and they repaired lose cluster array. Other electric issues from 2011-2013: when turning left the downhill brake control indicator wouldlight would come on and prevent the car being put into park, the headlights flicker when car is at a stop, driver side low beam headlight frequently burns out.december 2013-january 2014: all dash indicator lights malfunctioned (no warning lights/gauges, including fuel, speed, turn signals, low fuel indicator, etc.). Dealer found the factory cluster array to be faulty. The dealer replaced the cluster with a new one.i am reporting the following: i was traveling 65mph and turned the cruise control off, the abs warning, downhill brake control, electronic stability control indicator and 4wd auto lock lights all illuminated. The car was operating normally. Today, all of these lights came, stayed on, then went off. Upon driving, the electronic stability control light came on and the car downshifted as i was driving. All other of indicator lights noted came back on.i am taking my car back to the dealer tomorrow. Many other kia owners are reporting almost identical issues. This most recent incident occurred when i was traveling at a high rate of speed and follows a serious of electrical issues i have had since i owned my car, new from the dealer. Something is wrong at the manufacturing level that needs to be addressed before someone is killed.
Car will not start with key or remotely control. After car sits for a time, several hours or days, it may start.car has shut off by itself and will not start ... Had to be towed several times. Seems to have a computer system malfunction that dealer cannot repair.
Driver side front door handle wont open door.
2011 kia sorrento/the car the lock mechanism failed.the car will not lock with the key fob or when pushing the locks in the door.approximate failure was 80,000 miles. Took it to the dealer said i was over mileage for the repair.it will cost about $800 for repair.i am seeking advice to see if extended warranty will cover this cost.i have already replaced the front drivers door latch, i received a letter saying the repair on the locks would be done but apparently it does not cover this part.5 year old car no locks work at all.
When driving car jerks and engine cuts out losing all power and mobility. Usually comes back on within seconds. This happens when driving at any rate of speed. A few times i had to pull over to the side of the road with no power and restart the car.when losing all power i have been on the highway driving 55-60mph. All power is lost and with no power steering i have had to get the car off the road out of the way of traffic. This has happened about 6 times. Often smell something burning or melting. Smoke from dash a few times. No fires yet... Also passenger side head lamp continues to go out because of the wires and harness melting.
The headlights will go off at sporadic times while driving. This condition is frightening, particularly at night since we live in a rural area with no street lights on many of the roads. It is extremely dangerous to find yourself in total darkness on country roads that have deep ditches on either side.
Passenger side rear door locked, unable to open from outside or inside manually or with remote. Previously door was repaired due to recall, door handle broke off also door locks malfunctioning.vehicle stationary or in motion wont open.please advise.
Dash indicators for traction slip, downhill assist and abs came on and have stayed on. Braking is fine and pushing the assist and slip buttons have no change on braking. Two weeks later the high beam and turn signal dash lights will not illuminate, but the aforementioned lights are still on.the brake light switch was recalled and repaired by the dealer under warranty.i have changed the brake light switch and aforementioned lights are still on and others still not working.
The contact owns a 2011 kia sorrento. The contact stated that when the interior light switch was in the auto position, the interior lighting would not turn off. The failure recurred intermittently. The vehicle was taken to a dealer where it was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 63,800.
Kia sorento 2011. Parked.first it was one door, just stopped opening from the outside, opens from inside, unless you put child safety lock on, then it won't open at all.then today the other side not opening from the outside. All open from inside, only problem is what to do when all four stop opening from outside. If my kid is in there, falls asleep, and it's hot outside, how do i get the kid out if i can't open from outside, somebody is going to be seriously hurt or killed from this problem. From the looks of things there has been a lot of problems with these doors.
The contact owns a 2011 kia sorento. The contact started the vehicle and there was a loud, unusual clunking sound coming from the engine. The vehicle was taken to the dealer where the contact was informed that the computer was not completing the diagnostic test before the starter would engage. As a result, the dealer was unable to properly diagnose the vehicle. The vehicle was not repaired. The contact stated she had noticed the failure since the date of purchase. The current is 6,983 and the failure mileage was 725. The consumer stated the noise seems to come from the computer and the drive train. Updated 091/16/10updated 09/15/10. *lj
Keyless ignition switch which is attached to break has defect.unable to start car, called aaa who could not start. Called hot line and they said have been having a number of problems with this.called local dealer who verified havin a number of failures on this and need to replace. Agreed probably need to send a bulletin to owners and recall.the switch sticks and will not allow you to start the car.
The contact owns a 2011 kia sorento. The contact stated that the vehicle stalled while driving 5 mph. The vehicle was jump started the following day and taken to an authorized dealer. The throttle was replaced. The failure had since recurred on an intermittent basis while driving at various speeds. The contact also stated that the alarm system would inadvertently sound. In addition, the contact stated that the vehicle would experience difficulty starting. The vehicle was taken back to the dealer and they were unable to diagnose a failure. The vehicle was not repaired. The failure mileage was 8,990.
The contact owns a 2011 kia sorento. The contact stated that the rear driver's side door failed to lock manually or with the key fob. Also, there was an abnormal clicking noise when starting the vehicle. There were no warning indicators illuminated. The local dealer and the manufacturer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was 110,000.
Takata brake lights not working bought 3 since jan2019. Got brakes done in 2018 but pedal still moves at red light car moves forward. I mash breaks harder. Engine shakes or jumps. Ignition switch won't turn on car it don't crank up key was remade a yr ago. Ignition started back working well but 6months ago same problem again. Today i was stuck 3.5hrs.horrible please help my sorento is loved by me. No one contacted me on these issues im having.
Vehicle has consistently needed headlights replaced every 3 months. Vehicle lights will come on and or off while driving in the dark. This is a deadly safety hazard and should be remedied.
The driver air bag light came on and will not go off when i turned on the vehicle one morning..at the same time, all of my electronics on the steering wheel quit working ( cruise control, blue tooth, radio).i was told this is a clock spring issue and has happened to many 2011 kia sorento owners.is this not a recall?
The contact owns a 2011 kia sorento. While driving approximately 20 mph, the engine stalled and the check engine warning indicator illuminated. The engine was able to restart. The vehicle was taken to a dealer where it was diagnosed that the cpu needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 64,000. The vin was unavailable.
All controls on steering wheel stopped working around 120,000 miles.bluetooth, radio controls and cruise control.all power sockets and usb socket stopped working around 110,000 miles.whining sound coming from engine area when car is on started around 128,000 miles.
I was driving to work on monday jan. 9th going approximately 60 mph, when all of a sudden the car jerked violently. Then the car lost power i had to pull over it would not drive, i was pushing the accelerator but it would not respond. Also the tach quit working, check engine light came on. I called my husband who called and scheduled service with our local kia dealership. On my way home it done the same exact thing i had to pull over again, luckilyboth times there was not a car following too closely. My husband drove the car to the dealership and they kept it for 4 days and said they could not duplicate the problem. We picked it up on sunday thinking everything was fine, we made it home and went to the store. On the way back coming across the pomeroy mason bridge it jerked againvery hard and we had to come to a stop in traffic! we called to schedule another appointment for thursday jan. 19. On my way to work today jan. 16 it done the same exact thing! i don't feel safe driving this with my 2 kids in the back seat.
Car makesloud roaring sound upon cold start. It is typically the loudest when it has been left sitting all night and at first start. It will not make the noise after that unless it sits for at least 8hrs.i took it to kia and they explained it wouldn't damage my car and it's mostly just a loud noise and annoyance. They also explained they had seen this before and one of the mechanics even said he drove his kia around for years and it made the same noise. It is loud.
2011 kia sorento airbag light came on out the blue. Took to dealership was advised either defective passanger airbag or the sensor for passenger seat. Would have to pay $$$ to put on diagnostic. Car jerks forward when switching gears. Also, car just accelerated by itself.. Put the car in park and it jerks forward. Its jerks so hard i could get whiplash.like the car doesn't want to stop.scarriest thing ever. I am really concerned how sometimes i don't even have to press the brake to put in gear. Last, went to change headlight, rightside extremely jot and could hear boiling like something cooking.
Kia sorento infrequent and unpredictable loss of power during moderate acceleration.during certain conditions, which have included moderate uphill climbs, highway driving and city under 50mph and at moderate acceleration, the vehicle will suddenly loose power, fail to upshift when needed, or show no signs of power, followed by erratic shifting and a loud clunk.at other times on highway driving, the car will, for no apparent reason, downshift on flat sections when speeds are between 45-65mph.multiple trips to the dealer:1/8/13, 95,035 miles- dealer could not replicate, inhibitor switch bracket installed, did not resolve the issue7/26/13, 106,574 miles-electronic stability and abs light come on, similar to stop lamp switch, dealer could not replicate, did see error codes but did not provide them to customer, reset the computer.not resolved.10/3/13, 107,842-transmission still jerking, dealer tried replacing automatic transmission fluid, did not resolve the issue.took to alternative dealer-road test with customer-advised the problem will need to become worse and more frequent to diagnose.this is leading to unsafe conditions due to unexpected loss of power.
1st problem: i bought the car, drove it off the lot, dealership did not get it inspected so i had to take it at 10 miles to get an inspection sticker on it!2nd problem: immediately after buying the car, i noticed all the windows and doors rattled. Took it to kia in kingwood 5 times and they could never hear the sound and/or fixed other things on the car that did not need to be fixed. Problem still exists.3rd problem: engine light kept coming on, 3 visits later, i needed a new transmission, at 13,000 miles..something wrong with sensor that measures fluids??4th problem: taking back at 14,500 miles on monday(3/18/12) to get doors checked out now electronics are messed up and loud noise everytime i lock or roll down windows. Also, cant get key to turn in ignition alot!! what a piece of crap!!!!!!!!!!!!!!!!!!!!!!!!
A few weeks ago my husband went to open the drivers side door and it would not open. He tried unlocking with the fob and with the key in the door. Nothing works. So in order to get inside to drive we either crawl across or start the car from the passenger side, reach over and roll window down. Then walk to drivers side and reach in to open from the inside. I have down research and this is a common problem with kia vehicles. We called 2 dealerships and were told this is something we will have to pay to fix. Not covered by warranty and not a defect. I find it very hard to believe that it isn't a defect. At this point it is just the drivers door, but i am waiting for the other doors to follow suit as many people have multiple doors that won't open. I feel unsafe in my own car. I don't want to leave the child safety locks engaged as others have had their rear doors not open at all. This is a huge safety issue and it needs to be addressed by kia as i believe it is a manufacturer defect.
Steering wheel controls for radio/phone quit working and the airbag light came on.no accident etc, just quit working.
Drivers side door on 2011 kia sorento will not open from the outside. Inside still works, can hear lock/un-lock but seems like outside latch is stuck in the lock position. Have to either crawl through the car or reach in the window and open from inside. Still have extended warranty on car (82,000 miles) but was still going to cost me $200 to fix it. Why am i paying $200 to fix a handle on a car that is well under warranty. This is asafety issue considering if i get in an accident it hinders the first responders ability to get to me. From what i've read this is an issue a lot of people are having. Kia needs to issue a recall and fix it.
Takata recall - my 2011 kia sorrento air bag has stopped working and stays on red.i now have no air bags.also the whole front panel keeps flashing on then off at night while driving on the highway.this is a safety hazard. I've search for a recall on my vehicle and none is showing up.
The seat belt lights will flash and there is a clicking sound in the left side b-pillar going down the road with all the passengers buckled in. The headlamps will flash on and off after dark and now the passenger side air bag light will not light even if there is a passenger in the car. I returned the car to the kia dealer in chattanooga tn. And they said if they can't duplicate the action they can't fix it. I called kia corp. And they also state there is nothing they can do to fix the problem. The owners manual states if the seat belt light is flashing then the seat belts are not working properly.
The bulbs for the low beam headlights havebeen "burning out" at the rate of once a month. Last month, the entire assembly plugin to the bulb was melted due to "a poor contact" or short in the wiring". Unfortunately they said i need an entire headlight assembly (about a $400 part and$250 labor) as they won't just sell the connection plug. Frustrated i found a great mechanic who cut and spliced a new connection plug and it seems to be working. However the concern is that there is still a "short" in the wiring and will eventually do the same thing to the new plug. I have now had the same issue with the other side and am hoping that someone else has found the source of the problem.the other complaint is that this is not covered by the any warranty. There have been numerous complaints about this isse and i stillhave not seen a recall from kia. This is my 2nd kia and i am rethinking about buying another unless this issue is resolved.
Engine light stays on all the time.bought used and returned to dealership to repair.they could not get light to go off.dealership called kia dealership for info and did all that was told to try installing actuator to repair but to no avail. I purchased master tech when i bought the car. Will a kia dealership accept master tech as repair payment other than $100 deductible?
Keyless start would not work. Now this has become a regular problem.
Airbag did not deploy during accident. Before accident airbag light was on and steering wheel functions were working (cruise, horn, volume ect.)driver side window would not roll up.
The contact owns a 2011 kia sorrento. The contact stated whendriving in very sunny weather conditions, the sun would reflect off of the chrome around the instrument cluster and blind the drivers view of the roadway. The dealer informed the contact that a repair did not exist for the instrument cluster. The contact was concerned with the possibility of a crash due to his vision being obstructed by the blinding chrome. The failure mileage was 0.updated 11/03/10. *lj
The contact owns a 2011 kia sorento. The contact stated that the instrument cluster failed and different warning indicators illuminated, such as the all wheel drive and check engine. Also, the odometer failed and the speedometer would not display speeds past 20 mph. The vehicle was taken to three different dealers (midtown kia in tulsa, ok, boomer kia in oklahoma city, ok, and bob moore kia in oklahoma city, ok). The dealers were unable to replace the instrument cluster and reprogram it because it was against state laws. The manufacturer was not contacted. The failure mileage was approximately 140,000.
The contact owns a 2011 kia sorrento. While driving at anunknown speed in sunny weather, the contact stated he as unable to read the speedometer due to the glare from the sun reflecting off the instrument panel. The contact stated the failure would occur whenever there was sunny weather. The manufacturer advised that the failure was a factory defect but did not provide any assistance.the vehicle was not repaired and the failure persisted. The vin was not available. The failure mileage was 150 and the current mileage was 1,500.
Vehicle stuck in drive when i was pulling into a parking place.i was able to brake but engine kept running.after several tries, i managed to force it into neutral and the curb maintained my car stationary since i was unable to put it in park.because i was unable to put my car in park, it idled in neutral until the tow truck arrived (20 min later) by which time it had begun to overheat.the incline light was on, but i was not on an incline.the traction light was on and i have no clue why since the car was not in motion. I also called the kia dealer and spoke with someone in the maintenance dept. Who directed me to repeatedly pump on my brakes and at the same time to keep turning my steering wheel back and forth.after several tries, i was finally able to get it into park but the traction light and the incline lights remained on and the car was overheating.i encountered another incident a couple of months ago, when i was on a road trip.at that time the vehicle's mileage was about 35,000.i was going 70 mph on hwy 281 s heading to san antonio when my engine began to lose power and the engine light came on.luckily, i was able to make it to a kia dealership in the area.they worked on it for about a week and a half but since then i've experience odd things such as the car jumping or popping when it changes gears.also, it tends to overheat when the car idles for more than 10 min.as well as cruise control issues.i'm very disappointed my kia sorento and i truly feel it is a safety hazard.
This is the most recent and serious electric issue; i do not know the exact dates of earlier issues. I believe all these electric issues are related. Issues began in 2010 after the purchase of the car. Was taken to the dealer for electrical issue and they repaired lose cluster array. Other electric issues from 2011-2013: when turning left the downhill brake control indicator wouldlight would come on and prevent the car being put into park, the headlights flicker when car is at a stop, driver side low beam headlight frequently burns out.december 2013-january 2014: all dash indicator lights malfunctioned (no warning lights/gauges, including fuel, speed, turn signals, low fuel indicator, etc.). Dealer found the factory cluster array to be faulty. The dealer replaced the cluster with a new one.i am reporting the following: i was traveling 65mph and turned the cruise control off, the abs warning, downhill brake control, electronic stability control indicator and 4wd auto lock lights all illuminated. The car was operating normally. Today, all of these lights came, stayed on, then went off. Upon driving, the electronic stability control light came on and the car downshifted as i was driving. All other of indicator lights noted came back on.i am taking my car back to the dealer tomorrow. Many other kia owners are reporting almost identical issues. This most recent incident occurred when i was traveling at a high rate of speed and follows a serious of electrical issues i have had since i owned my car, new from the dealer. Something is wrong at the manufacturing level that needs to be addressed before someone is killed.
Kia sorento 2011 esc dbs lights on dashboard and either cannot get out of park or when trying to shut vehicle down will get stuck in between neutral and drive, i shut down car but obviously cannot take keys out, wait a few minutes restart in neutral and sometimes i can get it in or out of park.sometimes this is done several times.
Driving on the freeway in my 2011 kia sorento last night, the abs light came on, along with three other lights (all brake related). Lights will not go out, so i took it to the dealership today. They told me it is a rear speed sensoring issue and my anti lock brakes are not working.fixing it is not under warranty. This is not the first time my kia has electronic issues. But these are dangerous! if your brakes don't work and you are driving on the freeway, danger about to happen.
Will intermittent turn on during driving and stay on. If you stop and turn off car and then restart may or may not return on. Car as a bit of a shake to it some times. Had cruise control not turn on. Electrical seems wacky in the vehicle. Also had it been stuck in park or times could not move the shifter to park or reverse. Seriously needs to be reviewed. All these issues happen intermittent and never when near the kia dealership. Vehicle 90% of the time has been wonderful, however there are issues that need investigated and corrected for example all the above i have listed.
According to the obd code reader: code p0335, $07e8 generic.crankshaft position sensor a circuit.vehicle has trouble starting. The tachometer falls to 0 as opposed to sitting at a higher idle, and does not move when pressing foot on gas pedal when stationary or in motion. When in motion, there can be temporary loss of power, the inability to shift gears, and/or the vehicle shakes and rattles. This happens on city streets and highways, when in all types of traffic and when moving at constant speeds. When this situation happens, the car does not shift gears at all and must be restarted.this has caused dangerous lane changing to highway shoulders as well as difficult attempts back onto the roadways during rush hour.
I was traveling on a hey, making a left turn onto a major hey, when my car would not excellerate. I was able to turn off the hey but my car would not go over four miles per hour. I had it towed to my machanic, he said the prongs broke off the thing that plugs into the computer, due to corrosion. So i had it towed to kia. They say i need a new computer & it will cost, $5000.00. This should be a recall. Why can't they install a new plug & plug back into the computer? i'm being ripped off!
1st problem: i bought the car, drove it off the lot, dealership did not get it inspected so i had to take it at 10 miles to get an inspection sticker on it!2nd problem: immediately after buying the car, i noticed all the windows and doors rattled. Took it to kia in kingwood 5 times and they could never hear the sound and/or fixed other things on the car that did not need to be fixed. Problem still exists.3rd problem: engine light kept coming on, 3 visits later, i needed a new transmission, at 13,000 miles..something wrong with sensor that measures fluids??4th problem: taking back at 14,500 miles on monday(3/18/12) to get doors checked out now electronics are messed up and loud noise everytime i lock or roll down windows. Also, cant get key to turn in ignition alot!! what a piece of crap!!!!!!!!!!!!!!!!!!!!!!!!
When starting out from a stop the front brakes lock up to release the brakes or to drive this vehicle the electronic. Skid control must be switched off also when this happens and is switched off the brakes drag and the rims will burn your hand if you hed
Attempted to park car while waiting for a relative to get off work. Car would not shift to reverse or park- no further than neutral. Was able to put car in neutral and brake to stop car. After dropping relative off at home (had to stop car in same manner as above), had to stop in a near empty parking lot, as i still was unable to put the vehicle in reverse or park. Contacted kia dealership by phone and was told by representative to pump the break several times in order to shift the car to neutral/park. Did not work. Was told by rep that the braking "solenoid" ? (spelling?) has malfunctioned and that i should use something like a small screwdriver to push down a button in a small box at the top right of the shifter. Further stated that this would release the break so that the car could be put in park. Was told that car would now be unable to be taken out of park unless the same process was repeated. I've owned this vehicle just over 3 months. Certified per-owed. Less than 34000 miles. Will attempt to take to dealership for repair. Unaware if service center will repair on saturday. This is the second time this has happened, but it was quickly remedied when i cut the car off and turned it back on while depressing the brake. Thought it was a fluke until today. Should have kept my 2006. This is my 3rd kia. 1st vehicle with an issue like this.
Numerous times over the past couple of months, both the esc and dbc indicator lights will come on and stay on as i'm attempting to park the vehicle.this has prevented me from shifting the car into 'park' after pulling into a parking space as i can't get it to shift beyond 'neutral.' when this happens, i've had to shut the car off, and start it again. If the indicator lights go off after restarting, i can then shift the car into park. I brought the car into my local kia dealer this morning but they were unable to replicate the issue, and since they didn't have a technician on duty to look at it, i now have to return on monday in the hope that they can figure out and fix this issue.
I was informed brake lights were not illuminating.electric stability control idiot light showed up on dashboard right before being informed.car is also not shifting into park or reverse.drive gear seems ok.
While driving on light, new snow my car had suddenly skidded slightly, no over-correcting, i simply got the car back in control when the car suddenly shot forward, steering wheel seized and started racing down the opposite side of the street into the embankment! i had pulled the car to the left and had the brakes pushed all the way down (and both feet including all my weight on them) until my car crashed completely into a tree! the tires were still spinning when the car stopped and my feet were on the brakes! it was also hard to get the car out of drive and into park --- when i was able to push the car into park i quickly took the keys out. The 2011 kia sorento and sudden acceleration seems to be a problem and should seriously be looked into. Yes, i was injured and thankfully a tree stopped the vehicle and no one else was hurt!
Pulls to 1 direction when braking and driving.sounds of axel or suspension in motion started on city streets now on highway
My vehicle shut off doing 70 mph on interstate and the dash lights all flickered
The contact owns a 2011 kia sorento. While driving various speeds, the abs, stability control, and downhill traction warning indicators illuminated. The vehicle was taken to riverchase kia (2200 us-31, pelham, al 35124 (205) 987-6518) where it was diagnosed with a defective module that needed replacement. The vehicle was not repaired because the dealer stated that the recall expired. The contact stated that the dealer did not provide the recall information. The dealer also stated that in may of 2017, while the vehicle was at the dealer for an oil change, they checked a module that controlled the warning indicators, but the module was fine and covered it in silicone. The contact was informed that he would have to pay for the repairs. The contact was also informed that a part in the rear drum needed replacement along with the module. The manufacturer was not made aware of the failures. The approximate failure mileage was 90,000.
Stability control and downhill assist light came on while driving. When vehicle was stopped, shifter would not go past neutral. In order to get past neutral, had to turn off engine and restart.
My car just immediately started slowing down and it was extremely hard to turn the steering wheel and the brakes would not let me brake. I almost wrecked my car. Also my camera just stopped working as well.
.my and down hill light and traction light all on have read several complaints all it of people having same problem.....had auto shop hook up no codes show ing
For several months now, the dashboard warning lights have come on, usually four at a time as i'm driving.it seems to happen most often when it's raining.i had the kia dealer in las cruces, nm try to determine the problem when i had the car in for a couple recalls about two years ago.they could not determine the cause of the problem.about 3 months ago i had a shop with a aaa master mechanic try to determine the problem and they also could not determine the reason the warning lights were coming on.they could not find a short in the wiring that i thought might be the cause.the lights eventually go off, usually after the car has not been driven for several hours or overnight.i'm concerned that, although i've not experienced significant problems when the dash warning lights come on, could a possible real safety issue occur if one of the systems indicated by the lights actually malfunction?for a while when the lights came on, the car's steering seemed to be effected--on windy curvy roads the carwould definitely over steer on curves, as though someone else were in control.i would appreciate any information you might have on similar problems and how they were corrected.thank you.
Front brakes locked up while turning onto the highway vehicle was in motion, had to shut off the automatic skid control to unlock the brakes to drive the vehicle
I was attempting to park my 2011 kia sorento in my garage when the downhill assist and electronic stability control lights came on. My car would not shift beyond neutral. I had to shut off car while in 'drive' and turn back on, with multiple attempts, before i could get it to shift to park. Huge problem and has occurred four times the past two days! i'll be calling dealership first thing monday morning.
At complete stop, car would not shift into reverse. 10 miles later, attempt to park . The vehicle would not shift past neutral. Dash light illuminated steer assist and downhill park. I finally drove around until it allowed me to shift into park and restarted and was able to engage into park. 5 miles down the road did the same thing. Made it to work and shut car off.
Occasionally and more than once, the remote key fob will not open the door and when it does will not start the car. Sometimes you have to insert the key into the fob holder in the console for the vehicle to start. It has happened now more than 5 times to my family and i.
When acceleration from a stop or slow speed the engine will occasionally bog down or hesitate and almost die. Very dangerous when attempting to pull out in traffic esp onto a highway from a side street.
A vehicle abruptly stopped to turn left and i had to swerve to avoid rear-ending it resulting in head on collision with a utility pole.
The contact a contact owns a 2011 kia sorento. While attempting to park, the brake pedal was engaged and the gear was shifted into park. The vehicle abruptly moved forward and crashed into a cement wall. The contact was unable to remove the key from the ignition switch. The contact suffered injuries to the left knee that did not require medical attention. The vehicle was towed to an independent mechanic where the vehicle was repaired, but the details were unavailable. The manufacturer was not notified of the failure. A police report was not filed. The approximate failure mileage was 86,614.updated 1/15/16 ; updated 04/20/18
When switching from park to drive a loud pop will be heard from the vehicle usually occurring (loudest) during cold moist days. In the same conditions when the vehicle is in motion the car begins to stutter and vibrate when switching gears (this is usually felt initially driving off or during hard brakes at lights). Car at one point stalled in middle of traffic. When going to dealer they said software updates should have fixed it, however the problem simply persists (though the car did not stall thus far).
Car engine seized while operating. Had to be towed. Been in kia dealership service since june 2018it is now october 13. Still no engiene.
Vehicle was parked in the garage and stationary.when trying to start the vehicle using the key-less ignition, dash and interior lights started to flicker in the vehicle and relays start to click. Locks would not operate nor could i shift into neutral, started to smelt burning, pushed ignition button to shut down. Would not shut off, electrical kept cycling like it was trying to start on its own, had to disconnect the battery to shut down the car. Starter solenoid never engaged at any time nor did the engine try to turn over.
There was a recall to add a engine knocking warning device.when i got the recall in june of 2021, my engine was already knocking.i took the car into rapid city kia dealership for repair on june 24th.i still do not know if it has been approved for repair.the recall stated there was a warranty extension to provide lifetime coverage due to bearing damage.a knock sensor detection system was to be installed caused by worn connecting rod bearings.they ran the diagnostic test for trouble code p1326 and said the noise only got worse.the service department in rapid city told me the engine needed to be replaced.i still have not heard the decision of kia and was told it could be the end of july.i need help getting the service my car requires and i need a rental vehicle to drive until my vehicle can be repaired.
2011 sorento shift really hard, sometimes i have to force it to shift by lowering speed, sometimes it does not want to shift at all and then my engine light comes on, then shifts really hard and wants to stop on me as i am driving. Sometimes at a light it does die, but then start back up. One time it would not go even with pushing the gas all the way down.
2011 kia sorento ex 3.5 engine sport utility vehicle has randomly changed in the way its feels safe with rough instability in my suspension components.my brakes failed while driving on a random basis as well as when car is parked will randomly click in my gear shift mechanism and will fail to lock when car is parked and shut off it will click when brakes are depressed.my front lights have dimmed and both brake lights have burned out consistently as well as my steering wheel has failed with electrical components randomly.car horn is inoperable and my cruise control stop functioning. My alternator burned out on me and my car has historial proof of consistent maintenance with car fax report in hand .my gas milage has since decreased. My suspension feels unsafe to drive and really bad on bumps and average road conditions are also very unpleasant so i have parked it until it's fixed for active recalls and other potential manufacturer defects
While driving on light, new snow my car had suddenly skidded slightly, no over-correcting, i simply got the car back in control when the car suddenly shot forward, steering wheel seized and started racing down the opposite side of the street into the embankment! i had pulled the car to the left and had the brakes pushed all the way down (and both feet including all my weight on them) until my car crashed completely into a tree! the tires were still spinning when the car stopped and my feet were on the brakes! it was also hard to get the car out of drive and into park --- when i was able to push the car into park i quickly took the keys out. The 2011 kia sorento and sudden acceleration seems to be a problem and should seriously be looked into. Yes, i was injured and thankfully a tree stopped the vehicle and no one else was hurt!
I was driving in my in my neighborhood when i came to a stop sign. I went to accelerate and my vehicle had turned off. I couldn't get it to turn over. I waited a couple of minutes and then tried to start it again and i was able to get it started so i drove it home.the antifreeze was completely empty so i put more in it. The vehicle continued to over heat so i took it to a mechanic and i have a blown head gasket, and now i need a new engine.
When driving car jerks and engine cuts out losing all power and mobility. Usually comes back on within seconds. This happens when driving at any rate of speed. A few times i had to pull over to the side of the road with no power and restart the car.when losing all power i have been on the highway driving 55-60mph. All power is lost and with no power steering i have had to get the car off the road out of the way of traffic. This has happened about 6 times. Often smell something burning or melting. Smoke from dash a few times. No fires yet... Also passenger side head lamp continues to go out because of the wires and harness melting.
Beginning march of 2016, loud banging and clanking when starting engine.i took it to dealership where they diagnosed it with bearing problem which could potentially cause engine failure.vehicle out of warranty so no coverage for an estimated 6,000.00 repair.when mention of recall came out i was relieved as i am still driving the vehicle.however, it seems that the recall only covers 2012 or newer models.the 2011's have major engine issues as well and need to be included in the recall
Engine started clicking and smoking while in motion going 70 mph on the interstate. My engine blew at 158,000 miles. I had normal regular maintenance. My mechanic did regular oil changes.
Engine making a knocking noise and leaking oil with no oil light on to indicate that it's a oil problem. The vehicle was smoking possible bout to catch fire sparks was coming from the vehicle. The vehicle was running at the moment
My son was driving on interstate i-5 near salem, or when his car suddenly stopped and would not accelerate. The car had a 50,000 mile and $1000.00 service 3 months prior to this incident. I did on line research and saw several instances of kia sorentos stopping suddenly on the highway. Kia offered $400.00 to compensate our inconvenience but i think the us consumer safety is worth much more. I would appreciate your investigation of this incidence. Thank you, [xxx] the kia representative is [xxx]. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
While driving about 40mph on a highway with a speed limit of 55 mph, the engine sized without any warning.the car would not accelerate and went about 1 mile and started making a clunking sound.car was pulled over immediately and the all the warning lights came on and the car was inoperable.cooper kia (5056 commercial dr., yorkville ny) was contacted but the vehicle was not diagnosed.referenced nhtsa campaign # 17v224000 (engine and cooling) as a possible solution.advised that this engine was not in a recall.the manufacturer was notified of the failure.the failure was about 115,000 miles.
I came to a stop, suddenly the dash lights started flashing, and the car would not accelerate. I turned the key a couple of times but nothing happened, i turned off the radio and then turned on my emergency flashers.i then put the car in park and turned the key again.this time the car started and i drove it home.two days later the sorento was taken to the shop. Possible reason given on the workorder for the stalling/shutting down was that the gas tank had been overfilled.the technician also told my husband that this problem had been reported in other vehicles and should be solved by the brake switch recall, service bulletin 13v114000.he explained that the engine control system receives a signal from the brake switch for the starting process and, if the signal is not received, the vehicle will not start.because of the faulty brake switch, he stated that it could interrupt the operation of the vehicle by sending an erroneous signal to the engine control system, activating the "no start" process.even with the vehicle running, this would cause the engine to cut out.he further stated this recall replacement of the brake light signal switch should cure that problem.after running a complete diagnostic check on the vehicle, the service rep said there were no stored codes in the engine control memory indicating a fault.since shutting the motor off due to an erroneous signal that the brake was not engaged is not a set fault code, this may not have been recorded.also, the rep stated that if a fault had occurred, it may not have been in place long enough to record a fault code.though he did givethese answers verbally, they were not specifically indicated on the service invoice, and this connection was not listed on the recall notice for the brake light switch.is this kias official position that the brake switch recall fixes the engine shutdown?
I was leaving my mom house around ten o'clock at night. As i was five minutes away from my apartments my car made a loud sound and started to slow down. I stop my car and put it un park and i seen smoke comingfrom inside the hood. I get out the car and grab my son and , i knock on someone's door for help and after that fire starts. I call the fire department and they came in about 3-5 minutes and they forced my hood open due to my hood latch missing . After the fire was put out i found pieces of metal on the ground from my kia.
I was driving on the freeway, my car just stopped,it wouldn't starti had to have it towed.
Sudden failure of the crank shaft, rod, and rod bearing. Failure resulted in a rod bearing blowing a hole through the motor block and oil pain resulting in oil drainage and subsequent catastrophic failure of the entire motor. In the days leading up to this event i didn't notice any noises or change in vehicle behavior. All functioned as normal. I merged onto a highway and reached a speed of approx 65 mph for approx 2 miles all was normal and fine. I then heard a loud bang and noticed vehicle losing power. I pulled vehicle off the road to a safe area and had the vehicle towed approx 1 mile to a local service station. The information i related in the beginning is the official diagnosis from the mechanic. I have an after market warranty unfortunately due to the high cost of repairs they are fighting paying for needed repairs, which is causing me to incur a very large financial loss. My vehicle was very well kept, and only had a little over 108,000 original miles. All service records are kept. Religiously kept up with typical pm such as tires, oil change, brakes, rotors, ect. All non-typical pm repairs were always done at a kia dealership by a certified kia technician, and always requested to check vin for any recalls and when found had recall repairs made. As i stated there was nothing in the behavior of the vehicle in the years, months, weeks, or days leading up to this incident that would indicate a catastrophic failure of this nature was impending.
The incline control light & the traction control light came on for no reason. I was parking my vehicle on a flat surface and when these lights were on i was unable to put the car in park or reverse. I had to put the vehicle in neutral and shut off the vehicle with my foot on the brake. I then had to restart the vehicle, the control and traction lights were not on and i was able to put the vehicle in park. I went directly to the dealership that i made the purchase from and was told that this is a known defect in the brake line where there is a short in the line that causes the computer to think the break is not pressed down enough, therefore confusing the computer into thinking it should apply the incline and traction control and prevents the vehicle from being put in reverse or park. I was told that by turning the vehicle off while in neutral like i did will sometimes reset the computer. I was told there is also a little box that has a very small slit in it and if i could find something to fit into it that would go down about 6 inches, that would also reset it. However, they were not aware of what one would use to do that with. I was told there was no need to fix this very common problem. I asked if this would eventually mess up the drive shaft, computer system, or transmission and was assured it would not.
The contact owns a 2011 kia sorento. The contact stated that the vehicle failed to start. The vehicle was towed to the dealer (altoona courtesy kia, 401 pleasant valley boulevard, altoona, pa 10602) where it was diagnosed that the timing chain blew off the valves and a new engine was needed. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 91,000.
Kia was purchased less than a year ago. This is the third time it was taken to a dealership to get checked. Car engine light comes on and loses power and keeps going into limp mode. It is a safety hazard and must be dealt with. Today while in the passing lane car lost all power and would not move. I was driving about 45mph and it wouldn't go . A tractor trailer was speeding behind me and nearly rear ended me as i was in the passing lane and couldn't make it go again to pull over. When i eventually got it to pull over it was idling high and did not sound right. Mechanic came and placed vehicle on computer and again three codes came up including engine power failure and limp mode. I could have been seriously injured due to kias lack to repair this defect and this could be a lawsuit waiting to happen. I want to be reimbursed for repairs or an allowance toward a new vehicle purchase.
Vehicle was running fine, no noises, no unusual issues. Went to start in the morning and ran fine. Went to my destination. When i came out 2-hours later, vehicle would not start. Had it towed to a mechanic who said the engine needed to be replaced. 108,000 miles
Car has an engine knocking sound from a bad rod. The engine needs to be replaced but is out of warranty. The repair will cost more than the vehicle is worth.
When driving at stable speed the vehicle often "feels" as if the gas is not getting to the motor. The speed of the car varies, regardless of the amount of pressure on the gas pedal. The car also shows low tire light, along with all lights on the dashboard at random times. The lights will appear when you start the vehicle and the tire pressure light remains on at all times.
My check engine light came on twice when my gas was low and when i filled up it went off.that happened for two weeks.the third week it came on again, but my gas tank was full so i took it in for service.turns out my vcm had to be replaced.they also stated that it was accelerating on it's own at some point.luckily i was under 60,000 when i took it in, otherwise i was told it would not have been covered.
Since i bought the 2011 kia sorento the transmission or engine tends to stall in the middle of driving like not changing gears, gets locked, jerks back and forth till it unlocks or changes gears while at the same time slowing or stopping car in it's tracks. Twice i have hit my head on the steering wheel, have had seat belts lock tight against me and my passengers when it locks while trying to change gears. It happens at least 3-6 time a year since i have had the car.i have reported it to my service dealership kearny pearson kia, 7303 clairemont mesa blvd, san diego, ca 92111 and they have not found anything wrong. These past two years the gears locking is getting worse and the car slows down instantly from driving on the frwy 65 mph down to 35 mph instantly almost having cars hit me from behind. Same for driving on the street going 35-40 mph dropping to 5-10mph and stop/jerk/go/stop/jerk and almost having cars behind me crash into me.i have been blessed to have had fast reacting drivers behind me or no drivers.this last incident last month was so powerful that i smacked the steering wheel and thought i had gotten hit but didn't. My chest got tight as if i was having a heart attack from the force and my kids cried from the whiplash.this was yet the strongest. Also, since 2011 i have had 7 - 10 incidents of smoke coming out of the air vents, smiling like fire. I turn off the vent and it continues for 10min then goes away. I am no mechanic but if i had to guess i would say something with the air-conditioning being high for long periods and then when it gets turned down or off seems to activate these things especially the gears locking. Just my observation. I hope you can get to the bottom of this because for the first time in my life i fear for my life and those with me or around me with this car. You just don't know when it will happen next.
On 06/15/2015, drove my car to the barn, then it will not start. I thought it's battery problem. Battery is only 1 year old. So i charged the battery. Didn't work. So i jumped it, it had a hard time starting. It finally started after 3 attempts. I got a new battery for it.then it happened again two days later, got it started after a few attempts.took it to kia service. They said oil ring has slow leak. Dealer changed o ring, and then several days, it had issues starting. The dealer kept my car for two days to listen and fix the knocking noise. Finally on friday 06/27/15, it won't start at all. It has this grinding, hard start. I called the # 800-333-4542. Since it is still under warranty, they had my car towed for free, and dealer gave me a loaner car. I called kia at # 678-385-8540 and ask what's going on as the dealer said they are waiting forkia support team approval to test the engine. After two weeks, kia called and told dealer to test engine. It has issues with low compression on 2 chambers and finally the decision was to replace the engine. On 7/11/2015, dealer submitted an order to have kia ship engine. I was told, next week, i should hear from them. Nothing happened. I called the 678 # again, and was told by ms. Kushell that she's contacting the regional manager to give priorities to my case.that it should be taken care of between 7/20 to 7/25. This morning,7/17/15, i got a call from the dealer that the eta for engine arrival will be 7/31/2015, as there are no engines anywhere in the u.s. To date (7/17/2015), the car has been at the kia dealer service for almost a month now. I have pending trips that i kept postponing to accommodate the issues. But this is getting out of hand, as i am getting the round around talks. Ms. Kushell said, they can ship my car to the place i'm going, but what am i supposed to do, walk the 1500miles?
The contact owns a 2011 kia sorento. The contact stated that an unknown warning indicator illuminated on the instrument panel. The vehicle was taken to a dealer where it was diagnosed that the intake manifold failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 30,000. The vin was not available.
On february 27, 2017, my 2011 kia sorento's engine died. I had only one warning that there was a problem and that was a lack of power. I was going up a slight hill and i had to floor the gas pedal to maintain 20mph up it. I went out at 830pm that night to take it to my mechanic and my sorento would not start. I had it towed to gorring automotive at 1030pm. On march 1, 2017, mr. Gorring called and told me i would need a new engine. I contacted century 3 kia and spoke to the service manager dan. He stated that i needed to bring it back to the dealership to have it looked at. I also contacted kia consumer number and spoke to eric. Eric told me the same information and i stated i did not want to pay for the diagnosis again. I had my sorento towed to century 3 kia on march 1, 2017. Dan stated that he was surprised that my vin was not on the extended warranty list. On march 3, 2017, dan from century 3 kia called me and said that i did need a new engine. Charles from kia's consumer number and dan from century 3 kia both stated that if i was the original owner they would replace the engine at no cost to me but since i am the second owner of the sorento, it would be my responsibility. I inquired at the cost of labor and was told 15 hours at $108 an hour. I have looked around and found that most engines with roughly the same mileage as mine are around$2,500. The total cost will roughly be between $4,500 and $6,500 total with all the fluids and other parts needed to return my sorento to a functional state. I purchased the sorento with 53,857 miles on it and had it for one year. I put 12,000 mile on it roughly. My sorento had roughly 65,500 miles on it when this happened. I have done some research and found this to be a common problem with the 2.4l engines. If this is true, why has kia not done anything about it.
Check engine code for transmission fluid temperature sensor a circuit high input and transmission fluid temperature sensor ckt range / performance codes 0713 and 0711.has there been any recalls? 2012 kia sorento lx. Always on check engine light
While driving anywhere above 35 mph upon slowing down and the car downshifting the car jolts a loud bang/pop is heard the car lunges you forward it's quite violenti've taken to the dealer over 10 times and they just say they notice the popping but nothing is wrong they also said they took it for a test drive to test the unbelievably hard down shift . I watched them their test drive was from the front of the parking lot to the rear . They never went above 25 mph so they never tested the down shift it's happened for a very long time now and they just keep denying it i also had the top end of the motor go out at 5000 miles and feel like they are just avoiding it being a lemon.
On december 2, 2020 my kia sorento started making a knocking noise. No engine warning lights came on. I went to go head home from work on the interstate and i heard a clank while i was driving my brakes locked in traffic then all the lights on my dash came on and my engine shut off in the middle of traffic. My car would not turn back on and i had to call my insurance company geico to have my car towed home. Very scary and very dangerous. It still doesn't not turn on whatso ever. I have videos but not in the right format to open.
Driving down hwy. O in orrick mo with two other passengers my daughter 15 and my granddaughter 5. Around 5pm saturday hune 2nd a smell of smoke came through front vents. As i started to pull over a swoosh sound came from the car and flames shot out of the hood of the car. Then from under the dash inside. Through the car in park and open the door. Ran to get my granddaughter out of her car seat and a third passenger my daughter got out of the backseat as well. With in minutes the car was totally in flames.*dtvin unknown. Consumer stated she suffered 2nd degree burns.
The contact owns a 2011 kia sorento.the contact stated that the vehicle failed to start after activating the push-to-start button.the contact also stated that while driving 35 mph, the vehicle stalled without warning.the dealer replaced the key fob, engine module, wiring harness and brake light switch however, the failure recurred.the manufacturer was notified and the vehicle was not repaired.the vin was unavailable.the failure mileage was 18,000.
While driving my 2011 kia sorento for about a half mile from my home, driving approximately 30 mph i approached a busy intersection during morning traffic and with no sign anything was wrong my car stalled out.i lost all power steering but was able to turn wheel and turn right onto side street to get out of the intersection. Car rolled off to the side of the road.i attempted to restart and car seemed to have restarted just fine.i turned around and decided to head back home instead of drive the highway to work.literally a minute after i turned my car around and enteredthe intersection my sorento stalled out again.i once again turned my steering wheel to the right to get out of the way of traffic this time in the busy intersection. This time oil light, and engine light turned on on the dashboard. Waited almost 2 hours to get my car towed 1 1/2 miles down the road to find out that my engine seized up.the mechanic who gave me the bad newsstated the oil was down about half a quart not enough to seize the engine.stated his opinion without further teardown was that something let loose inside of engine causing it to jam up.
Engine started knocking several days before catastrophic engine failure. The car was taken to kia. Staff started engine and said it needs a new engine without looking at it further. Took elsewhere for a second opinion. Knock subsided some after adding additional engine oil (no history of leaks or oil use). Engine then threw a rod through the oil pan as the vehicle was traveling approx 40 miles per hour on a 4 lane street. .fortunately, my 17 year old son was able to react to the total engine/power loss and was able to safely get the vehicle pulled off the side of the road into a turn lane. Kia acknowledges they have been having many identical issues with various engines, but this specific engine wasn't included under the recall. Seems very strange that this engine is experiencing the same issues as other kia engines, but this specific engine isn't covered... Kia is agreeing to cover approximately 1/2 of the estimated $6,000 repair bill.engine had approx 120,000 miles on it.
First it started with drivers door not working. I can't get in the driver door because the handle doesn't work. So i have been crawling thru the passenger door to get in the car. But now i can't do that because the passenger door won't open from the outside either. You pull on the door handle and it does nothing. What if there were a fire and i was in the car and someone ran up to get me out they would not be able to open the doors.next problem is i have an extensive oil leak in the car. So bad it keeps dripping down on the alternator whicheck has forced me to replace that twice now. I took it to kia and they said it was the timing chain cover. It would cost 2,000.00 to fix. I looked online and found out that a lot of other people are having the same issue and it seems the timing chain cover is a misdiagnosis. Apparently the oil sensor is the culprit. It malfunctions because of its location in the engine. I don't have 2000.00 just to play a guessing game. This problem needs a recall. Lastly, due to the engine issues the oil leaking the car has now decided if i'm driving 60 mph it will all of the sudden shift the engine almost to a dead stop and then you feel as if you will fly thru the windshield because now the car won't go out of fourth gear manually or automatic. Please help.
I own a 2011 sorento (not a gdi engine) that experienced a spun rod bearing and engine failure (engine limp). My sons were driving on the highway in our kia sorento when without any warning, the engine failed. Thankfully, my sons were able to safely transition off the highway through high-speed traffic in "limp mode". My sons were quickly able to find online complaints and diagnostics duplicating what they had just experienced - spun rod bearing.i was instructed by kia corporate that i should tow my vehicle to a kia dealer for official diagnostics ($140). The dealer confirmed the car experience a spun rod bearing and engine failure requiring a $6,500 engine replacement.it has come to my attention that my model is not included in the kia engine recall. I don't understand the recall limits when the rod bearing defect causes the engine failure regardless of the engine type.
On 1-31-16 heard a pinging noise on the highway; then the car stalled at the exit light; started it again and loud bang blow a rod after getting back on the highway to drive it to a shop. Died on the side of the highway and had to have it towed to kia in auburn wa.kia stated they will not fix under the warranty because the wrong oil filter was installed and i didn't provide proper maintenance; which i took it in each and every time for oil changes to my auto shop. Same oil filter has been put into my car since 2011.went back to my auto shop informed them they started the process of sending the oil filter in to be checked for defects, also found on 3 different web sites the filter can be used for my make and model.now kia want fix my car; it has been 3 weeks without a vehicle and no word from kia; not even from their headquarters. Kia will not provide the work order stating they are not allowed to give to third party.
I was driving down the interstate slightly uphill. At about 55 mph when my sorento began to loose power/speed. Before i could pull off onto the shoulder smoke began coming in through the a.c vents. When i reached the shoulder and opened the hood the back right end of the motor was on fire from the wiring harnesses. I was able to put out the fire. Upin a mechanic looking at it i was told it had thrown a rod and most likelythe fire.
2011 kia sorento was parked in the attached garage at 7:30 pm. It had a nearly full tank of gas. No problems were noted. My son went cycling the next morning at 5:30 am and returned at 7:30 am. He went into the garage to turn on sprinkler system. Nothing out of the ordinary was noticed. At approximately 7:45 am he started taking a shower. A few minutes later he heard a loud pop. Then a few minutes later another loud pop. Then a few seconds later the lights went out. Then he heard a loud banging at the front door. A man was yelling that the garage was on fire.my son and another young man who was renting one ofthe bedrooms in the house escaped without injury. The fire department responded and extinguished the fire but the car the attached garage were completely destroyed. The rest of house suffered extensive smoke and water damage. See attached picture taken at 7:59 am. Garage is totally engulfed in flames.fire investigators determined that the fire appeared to be center at the front of the 2011 kia sorento. The car was totally destroyed. Investigators hired by the home insurance company were not able to determine what component in the engine compartment failed and caused the fire. Not enough left to be certain. Kia motors usa has stonewalled us all the way. They sent people twice to make sure there was not something else in the garage to blame the fire on and to make sure that the fire investigators made a definitive determination of of what component failed or otherwise had to say it was undetermined. They also hired a local law firm to observe all the investigation efforts. Intimidation and stonewalling is what kia has provided to us.my concern is that someone is going to have to die before kia and hyundai admit they have defect in their engine manufacturing process and get it fixed.
The contact owns a 2011 kia sorento. The contact noticed smoke coming from the vehicle and discovered that it was low on oil. The vehicle was taken to the dealer where it was diagnosed that the bearing was faulty and caused an oil leak. There was sludge in the motor, which needed to be replaced. The vehicle was not repaired. The contact referenced nhtsa campiagn number: 17v224000 (engine and engine cooling) as a possible solution to the failure; however, the vin was not included. The manufacturer was notified of the failure. The failure mileage was 55,000.
The contact owns a 2011 kia sorento. The contact stated while driving approximately 65 mph, the vehicle inadvertently lost motive power. The contact was able to pull over and had the vehicle towed to her residence. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a local dealer and was diagnosed but not repaired. The manufacturer was informed of the failure and the contact was informed that the vin was not under recall. The failure mileage was approximately 124,000.
Vehicle kept cutting off while driving or either wouldn't accelerate over 20 mph . After restarting a couple times vehicle would drive fine for a couple weeks sometimes months.took it to dealership last year was advised of some recalls but no other issues. But vehicle continued to have the same issue . It happens randomly and was very scary traveling at a fast speed. Now it wont stay started at all. Took vehicle to a different mechanic and was advised need a new engine .
The contact owns a 2011 kia sorento. While driving 60 mph, the engine stalled and the check engine indicator illuminated. The vehicle was towed to an unknown location. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 166,045.
The contact owns a 2011 kia sorento. The contact stated that while her son was driving at unknown speed, the vehicle stalled with the check engine warning light illuminated.the vehicle was towed to an independent mechanic where the technician was unable to retrieve a fault code or duplicate the failure. The vehicle remained with the mechanic for two days after which the vehicle started. The vehicle was driven to the residence. A day later while driving 40 mph, the vehicle loss motive power but restarted. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 150,000.
I was driving on the highway, in the high speed lane going 75mph when my rpm's suddenly went all the way up and then down, past 0. The car made a huge jolt but then kept driving with no tachometer. Approximately 1/2 mile later i had to slow down to get off highway and then merge onto another interstate when my car wouldn't accelerate and totally shut off. I've been having issues w fixing it at kia. They have replaced the crank shaft sensor 2x as well as the instrument cluster. It continues to violently jerk daily, typically when accelerating around 40 mph and again stalled while in drive last week. The dealership tells me that the car is running as designed but i just have a steady foot and the engine isn't sure what gear it should be i when i'm going 40mph.
A cam sensor melted, there were pieces of plastic on the spark plugs, and all mechanics we talked to have never seen anything like this. They initially thought that it was the exhaust vvt solenoids, but as they inspected further they realized something else was majorly wrong. We were on a road trip when this happened and have been stranded for 4 days because they haven't been able to fix the problem. The only solution they found is to replace the engine. The symptoms seem to be consistent with the nhtsa campaigns #11v258000 and #17v224000 after discussing with the mechanics we've worked with. See attached image of melted cam sensor.
A month ago while driving home from a day of shopping and the drivers side air bag light came on.i checked the wires underneath the drivers seat to make sure everything was still connected the light stays on. The engine light came on just yesterday 12.5.2020.stays on will not shut off.i checked the gas cap to make sure it was tight then went to auto zone so they could use their dtc. (the clerk put an estimate of miles on my paperwork as he did not go outside to get actual milage.)the code was obd2.i was due for a oil change and transmission flush. I got those repaired but still have issues with the light. The paperwork states error code read p0014 exhaust camshaft position timing over advanced bank 1 indicates that the bank 1 exhaust camshaft position timing was advanced beyond limits for a predetermined. Of time. The only thing i noticed was that i didn't even have the heat on and there was nice amount of heat coming through the vents but the heat dial was on the off position. The instrument panel.
'tamara recall'i was traveling up the interstate slightly uphill at 55 miles an hour when i begin to lose power\speedand before i could get it to the shoulder it lost all power to gather and smoke started coming in the ac vent when i got it stopped and open the hood it was burning at the back right hand side of the motor on some wiring harnessi was able to put the fire out i laterwas told that it had thrown a rod and was most likely the cause of the fire
One day heard upper motor tapping sound.assumed low in oil.we have had regular oil changes and were do for another shortly.we have never had to add fluids.drove the car around the block to get oil warm.checked oil .found engine completely out if oil!! car does not leak.no engine indicator light came on.the vehicle has no problem telling me it needs air!! but a catastrophic engine failure that it doesn't indicate!! filled engine to manufactured specs.engine has no power!! top of engine tapping bottom of engine knocking.just finished paying for car with only 90k miles.
When starting vehicle, engine revs up & won't stop until vehicle is turned off. This happens intermittently & has continued to be a problem for the last 3 years. I have reported this problem several times to my kia dealership where all regular maintenance has been serviced since i purchased this vehicle in 2010. They state they have noted this problem but since it doesn't happen all the time, nothing has been done.
My 2011 kia sorento has been trouble from day one.a week after i bought it, the wiring harness had to be replaced which took over a month to get the part from kia.then at 90,000 miles the transmission started failing and it took me forever to get kia to replace that.then the replacement transmission went bad less than a year later and they replaced that.now, at 120,000 miles (out of warranty)the motor has died.grindstaff kia in johnson city, tn tells me it is a 'internal failure' of the motor, it could be a rod or cam, but they would not know unless they took the motor apart.kia's product is terrible and a safety hazard.when the motor stopped my husband was in 65 mile an hour traffic and could have been injured when it started to loose power and then the starter stuck and wires started smoking which could have caused a fire.my motor was a 4 cylinder 2.4 liter engine that needs to be recalled by kia for failures.they want to chage me $5500 plus tax to put another engine in the junk, which to me is adding good money to bad product.i also still owe a bank $$ for this car which is going to be negative equity i'm sure.kia should stand behind it's product and recall this engine which is junk.i will not buy kia again, that is for sure!
In november 2015 had major oil line failure, dealership replaced oil pressure switch. In december 2017 had major oil leak, dealership replaced oil pressure switch. June 2019 check engine light activated upon putting vehicle in park. Took it to kia dealership and they found pieces of bearing in the bottom of oil filter housing. Kia dealership recommended replacement of bank oil control valve and ultimately replacement of engine. Vehicle only has 86,600 miles on it. Kia dealerships not interested in buying vehicle and quote me approximately $6,000 to replace engine. I suspect this may be same issue kia had with 2012 sorrentos which led to recall.
Motor mounts are broke. I need to replace 3 of them.this isn't normal at all.the car has never been wrecked. The paint keeps peeling off.i repainted 1 x on an area, kia is aware.i took to them and they said kia wasn't responsible (but , i disagree).i paid over 30,000 for this kia.. , body shop couldn't guarantee due to the paint job kia did on my automobile.now the paint is peeling on other spots.
The contact owns a 2011 kia sorento. While driving 30 mph, the vehicle lost power steering ability and stalled. The vehicle was not able to restart after numerous attempts. The contact was able to pull the vehicle over to the side of the road. The vehicle was towed to valley hi kia (14644 valley center dr, victorville, ca 92395, (760) 955-0046). The vehicle was diagnosed, but not repaired. The results of the diagnosis was not known.the manufacturer was made aware of the failure. The vehicle was no longer in the contact's possession. The failure mileage was unknown.
Oil pressure sensor went out then oil was thrown out all over engine and under carriage, while driving down the road with no heads up. This happened twice ( 2 different times) in three years and this isn't conceded a fire issue. 7/4/2016 first time, then 7/22/2019
Twice, while driving slowly and preparing to stop the engine revs fast in attempt to race on forward altho i am slowing down and preparing to park vehicle. I am forced to react by rushing & putting my foot on the brake to stop the racing of the engine.
The engine started on fire in february 2018 at three weeks trying kiahelp me fix thesedona in farmington new mexico we took it and fixed it when i went and picked it up the key in farmington fixed it engine wasn't tight those bolts missing and you move the car on the street in the suvshake and rattle in the engine so i call kia the 800-number i spoke to [xxx]his number is [xxx]i had a hard time with him too it took two months for them to work on it now i'm trying to get my money back from renting a car i try to take it back to him because the engine light will stay on my grandbabies are very scared to get in the vehicle i told him he says gradually they'll get better well another words he didn't care less i'm not sure what i should do i hope this one someone from here can help me my number is [xxx] my name is[xxx] albuquerque new mexico thank you please call me backinformation redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
When coming to a stop at a light or stop sign, usually on a slight downhill slope, the vehicle engine dies completely.it usually happens after the vehicle has be driven for 10-15 minutes, parked for 10-15 minutes then driven again for ten minutes.once it dies i am able to start it up right away. It is a push start "key" and the car dies after i apply the brakes and am very near to a complete stop.this has happened within a few months of purchase and occurs randomly, every few months.it has happened six to tentimes since i purchased the car.i have brought it into the dealer at least three times and the computer comes back with no codes.they can't replicate it and do not know what to fix. Today, the dealer installed a monitor for me to use for two weeks to see if it happens and we can capture the info in real time.kia manufacturer customer service was abominable. I am trying to get a field technician to look at it and communicate with the dealer.
After driving about 6 miles to a local store nearby and back home as i pulled my car into my parking spot black smoke started coming from the hood so i turned the car off waited until the smoke stopped and looked under the hood to see if i could tell what was smoking. Everything appeared fine and i made sure to check all of my fluid levels and oil which were all full. Later that day maybe 4 hours later i drove about 15 miles to my sisters house and again as i was parking my car the black smoke started again from under the hood. I proceeded to turn the car off and look under the hood again after the smoke cleared. Less than 5 minutes later the was a loud popping noise from under the hood and by the time i ran outside to see the entire front part of my car was engulfed in flames however the windows were up so the flames were contained inside the car and under the hood. The fire department came minutes later and put the fire out and i had to have the car towed due to the front tires melting from the fire. I had it towed back to the dealership where i'd purchased it only 5 months before and let them and financing company know. No one could explain why my car spontaneously combusted like a bomb while parked and turned off. I'm reporting this incident because i do not believe it was a freak accident i believe these vehicles should definitely be investigated before someone loses their life.
The contact owns a 2011 kia sorento. The contact stated that the engine produced a loud knocking noise when the vehicle was started. Also, while driving 35-48 mph, a deer jumped out into the street. The contact swerved and crashed into a guardrail. The air bags did not deploy. There were no injuries. A police report was not filed. The vehicle was towed to fuccillo kia (3900 state st, schenectady, ny 12304, (518) 847-0800) where the mechanic stated that the contact should have the vehicle serviced at the dealer's collision shop. The vehicle was taken to an independent mechanic to have the body damage repaired. The manufacturer was not made aware of the failure. The cause of the failure was not determined. The vin was unknown. The failure mileage was 50,000.
Car makes a bad noise when starting up. Seems to be the timing chosen. Kia knows about it and made a repair but has to be repaired at owners cost. They should pay for it since they put out bad product
My engine gave out and my car will not start. I've had a mechanic look at it and they told me i need to replace the timing belt but the complete engine is no longer working.the car does not start and when it did it would still jolt from time to time. I've seen a recall online for my car online but kia said it's not covered because it was off by a couple months. Although the issue is the same.
"takata recall" the engine makes a loud whinning sound constantly, start up, driving, and while sitting still. At times while driving it will feel like the car skips (like the engine will shut off, it also will not shift through gears, sometimes it will sit atthe rpm of 3 and doesn't want to shift out of gears.this is while using both the automatic and manual driving.
Vehicle started by losing power on take-off.later violent jerking/shifting over 30 mph.i have taken the vehicle to both dealer and personal mechanic.crank and cam sensors were replaced.issue is not resolved.the vehicle sometimes shuts off upon take-off.sometimes it immediately starts again, other times i have to put into neutral and restart.this issue is also not resolved.positive battery cable was removed to reset the computer.this temporarily fixed the problems for a day.when placed into "sports mode", the vehicle shifts without driver input (second gear and above).note: unscrupulous dealer mechanic voided engine warranty for "sludge" in engine and incorrectly removed a sensor, resulting in breakage of said sensor.personal mechanic saw normal traces of "sludge" in engine. Vehicle is acting similar to previous recalls of the same year, make/model, but does not fall into vin/date ranges for recall repair..
The check engine light came on due to a issue with oil control valves and cvvt continuous variable valve timing.seems like a known issue of kia, i would think kia would do the right thing and fix it under warranty or offer some sort of customer assistance for the $4800 repair peoria kia quoted for the job.3 kia owner..not any more!!
The contact owns a 2011 kia sorento. While driving various speeds, the vehicle made a whining and hissing noise that the contact believed came from the engine. There were no warning indicators illuminated. While driving 60 mph, the vehicle stalled while depressing the accelerator pedal. The failure continued to occur despite multiple attempts. The vehicle was not diagnosed or repaired. Warner kia (501 7th st, parkersburg, wv 26101, 304-422-3502) was notified and stated that the vin was excluded from nhtsa campaign number 11v258000 (power train). The manufacturer was not notified of the failure. The vehicle had not been repaired. The failure mileage was 138,000.
Very rough start in the morning or after sitting off for over 2 hours. After 30 seconds engine noise reduced dramatically. Steering control malfunction sometimes. Making up dow button act erraticaly along cruise control and radio control. Bluetooth connection sound quality very poor.
The contact owns a 2011 kia sorento. The contact stated that there was an internal oil consumption failure that caused the oil to constantly have to be refilled in the vehicle. An oil consumption test was provided by benson kia of spartanburg (1100 n pine st, spartanburg, sc 29303, (864) 585-3611) and it was diagnosed that there was a crack in the radiator. After the oil consumption test was rendered, the oil leaked under the vehicle. The dealer and manufacturer refused to comply with an extended warranty campaign for the engine assembly and oil consumption failures due to the vehicle's maintenance record. The vehicle was not repaired. The manufacturer provided no assistance. The failure mileage was not available.
Push button start not starting vehicle. Brake lights do not come on upon depress of brake pedal. Vehicle only starts after holding button 10-15 seconds.
January 26, 2018 i was stopped at a stop sign and suddenly my vehicle made a thud sound, and it felt like a downward thrust as the vehicle completely shut down. I was able to restart it and drove home.we took it to our kia dealership service deptthis morning and asked for a diagnostic test.the technician said since there were no check engine lights on, the test wouldn't show anything unless we hadthe problem before. I was very concerned about his lack of concern. Especially after i researched sorento engine failures and it is huge for so many models.the 2011 was about the only one not on the recalls.. My model was the first made in the us at the georgia plant. My production date is 12/19/09. We bought our 2011 in february 2010. We were told since the body was being changed they made no 2010 sorento's at the georgia plant.since i saw thestall problems on these 2009 models wouldn't that mean it would apply to my engine?very confusing.i hope you can check this out for me.
From point of purchase (november 2010) the vehicle always had a hard start, the seat belt was incorrectly installed and the gas lid fails to open without manual prodding. In april 2012 the engine failed to start, and then this continued to happen multiple times thereafter.the dealership changed the battery and service the vehicle. In the following months a series of issues continued, windshield washer pump stopped working, failure start, loud knocking sound in the engine while idle and driving, and then the car started to stall and thrust hard forward.the car was serviced again, oil changed, the changed the pump and filters, all reported problems persisted through 2013.for three months the car remained in the dealership service shop where the engine was serviced, and some ?tappets? were replaced. The dealership cracked the engine cover, replaced it, without informing me.all engine, fail start, and windshield pump issues continues to persist to date (september 2013) despite multiple services.
Our kia went up in flames last sunday.it had been in the shop on thursday before.here is the article that got me thinking it was under a recall.http://money.cnn.com/2010/09/03/autos/hyundai_kia_recall/index.htm.
At 68,000 miles the oil pressure sensor (part #94750-37100) failed and caused a sudden and immediate loss of all engine oil. In the half mile it took us to safely pull over the oil pressure light activated and the dip stick read bone dry. I have researched the issue and found it to be a common problem with kia's, a recall should be issued to replace the part with a better engineered version. Had we not been alert / aware of what was going on the engine could have seized and all power could have been lost while in motion.
Ive had two engines fail on this car both the same connecting rod issue yet my car is not included in recall so my first enging cost me 6,000 dollers the second i have repaced yet it sitting in the driveway drove it only 3800 miles same issue bearing are gone don't know what to do except maybe get a lawyer car is a lemon
The contact owns a 2011 kia sorrento. The contact stated that while driving approximately 40 mph, the engine stalled without warning. Upon restarting, the vehicle resumed normal operation. The failure occurred numerous times. In addition, the push start ignition failed to operate on four separate occasions. The vehicle was taken to an authorized dealer three times for both defects. The dealer was unable to locate the problem. The manufacturer was not notified of the problem. The approximate failure mileage was 900.updated 04/02/13*ljthe consumer stated the vehicle would stall when approaching a stop sing, turning to slow down, or driving slowly through a parking lot.
Vehicle has 75,000 miles on it and has started to stall at low idle times. Mostly upon start up but has increased to stalling occasionally at stop lights. Engine light will come on car will restart and sometimes engine light goes off other times it will stay on. Has been happening about 3 months now. Had it in the dealership for faulty door handle which is a known problem but was not covered under warranty. Had dealership run diagnostics which of course i had to pay for and they claimed it was reading a cpu error and the board should be replaced $1,400. Lots of recalls on this vehicle, don't see myself buying another kia.
Put key in ignition, all lights on dash came on as normal, radio came on as normal, engine did nothing, made no sound whatsoever.after several attempts to crank vehicle eventually started.after the 3rd time this happening i took it to all star kia of baton rouge (the only kia dealership in the baton rouge area, which is approximately 45 minutes on a good day from my home).vehicle was there only 30 minutes when i was told it was my battery, which i knew was incorrect because everyone knows a dead battery would not have allowed my radio and all the electrical components to come on, but i allowed the to give me a new battery without question.one week later the same exact problem.this time i had it towed to the dealership because i could not get it started and quite frankly am tired of wasting my time and gas money on the same issue. This time they said it was the fuse block, said all kinds of other garbage that did not make sense to the average intelligent person.did not have the car back 2 days and the same thing, wont start.i have called the dealership and will have it towed monday again.do not expect it to be fixed, the mechanics at this dealership do not seem to know anything about vehicles or what makes them crank, run, and go.
My car went into limp mode after check engine light came on for transmission and electrical system failure in solenoid a of transmission. Car struggled to shift between gears and would would jerk me driving. Driving yesterday and pedal went straight to the floor causing total motor loss and hole in motor.
My kia was being details, the person detailing the vehicle got into the vehicle. He pushed the start buttondidn't start the vehicle. He started it byinserting the fob in the console. The vehicle started at high rpms, driver had his foot on the brake, placed the car into reverse and the car exited the garage at a high rate of speed, driver applied both feet on the brakes the brakesdid not work he tried to steer the vehicle away from the creek the steering did not work.. The vehicle did stop after it crashed into the creek that was near the business. The driver sustained injury to his head when he tried to exit the vehicle after itentered the creek.vehicle was pulled from the creek. Driver did seek medical attention at a local hospital.
Headlight housing has become overheated and melted causing me to replace one headlight at $900. When it happened again i spliced the new housing yet the bulb keeps blowing needing replaced. There is knocking in the engine that gets worse when my speed increases and have been told that it sounds like the engine is not getting enough oil. The head gasket has been replaced and it still seems to be burning or losing oil. The indicator lights on the dashboard all randomly come on and then go off. While driving the car seemed to lose power at times then would die at a stop light. This all has been going on for the past six months or more. In the past year i have paid $1900 plus on random repairs
The contact owns a 2011 kia sorento. While driving approximately 55 mph, the vehicle suddenly stalled. After pulling off the road and restarting the engine, the vehicle operated as normal. The contact indicated that the failure had occurred on multiple occasions and the check engine light would illuminate when the failure occurred. The vehicle was taken to an independent mechanic, who was unable the diagnose the cause of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 46,000.
The contact owns a 2011 kia sorento. While driving approximately 40 mph, an abnormal vibration emitted from the vehicle. In addition, the rpm's went to zero. There were no warning indicators illuminated. The failure recurred several times. The vehicle was taken to the dealer, but the failure could not be duplicated. The manufacturer was not notified of the failure. The failure mileage was 58,000. The vin was unavailable.
The contact owns a 2011 kia sorento. The contact stated that the service engine warning light randomly flashed. While the vehicle was in park or in gear, there was an abnormal noise heard near the engine. The contact stated that there was a build up of sludge near the axle and it was uncertain what type of fluid may have been releasing. The manufacturer stated that the vin was not included in nhtsa campaign number: 11v258000 (power train). The vehicle was not diagnosed nor repaired. The vin was included in nhtsa campaign number: 15v626000 (power train). The approximate failure mileage was 91,000. Parts distribution disconnect.
The car was not always responding to me when i wanted to accelerate, i would hear the rpms going up but the car would not go faster, then a puff of white smoke would come out the tail pipe. Then one day, i was driving the car and it started making a clanking noise when i would push the gas pedal. It sounded like the noise a roller coaster makes when you are clanking up the hill at the beginning. Took the car to the dealership and they took the engine apart to find the problem. The car has an engine defect that was diagnosed by a kia dealer as a manufacturers defect. Now the car is not drivable and kia is refusing to pay for a new engine. Kia needs to recall all vehicles with these engines. They are built by hyundai and they recalled their vehicles with the same engines.
Engine light is on, keeps stalling out at a stop or when turning, smells like something burning, now making a rough grinding noise from motor.keeps going through oil, putting two quarts of oil in every other day.passenger side door in back wont open from the outside.the passenger side headlight keeps blowing out, the tires on the front end keep going bold.
I have a 2011 kia sorrento and have been having trouble with it stalling when i stop at red lights . I start to take offand it didn't want to go i push on the gas and it jumps and finally goes. Updated 10/16/2017
Engine knocking when accelerating, leaking oil, sparks of fire almost caught fire,... No engine light came on. Thereā€™s a recall for kia sorento engine but only the 2.5 engine and not a 3.5 engine in which i have a 3.5 and itā€™s doing the same as the 3.5 engine... Thatā€™s terrifying
The contact owns a 2011 kia sorento. While driving at 20 mph, the engine stalled. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 60,000.
In 2018, while driving, my 2011 kia sorento with 101,000 miles, the engine completely stopped with zero warning. It was deemed an internal engine failure and while kia had a known engine issue, they refused to include my vin in the recall.i paid out of pocket to have the kia dealer install a kia supplied engine. 2 years later, with 20,000 miles, the same issue happened again.while driving at 70 mph, the engine failed. Fortunately i was able to get to the side of the highway and good samaritans stopped to help push me out of harms way.again, kia will not cover the repairs.fortunately i could smell the hot engine and immediately called for a tow rather than try to restart the engine, after learning the engines burst into flames.
Car has been in shop since june awaiting an engine .i am told that when and if i get an engine i have to pay 6, 500 dollars for it .i know that some 2011 sorentos have a recall on there engines . I am told that my manufacturer has not put a recall on. After waiting all this time it seems to me this should be a recall. The vehicle just seized on the highway. That's all i was told. I had just purchased this car. Had it checked by a mechanic who told me it was fine. How does this happen
I am having issues with engine stall or wont start then oil is going somewhere and no clue where. I thought i had a great vehicle when i bought it didnt know there was any issues with it. But i am afraid to even drive it that something would happen while i am out with the grandbaby an family.
4/26/14 my sorento cel light was flashing & vehicle running rough. After shutting off and restarting, no issues, contacted dealership took in for service 5/9/14, they said they were unable to diagnose problem as it was not doing it at that time. On 7/25/14 cel light flashing & running rough again, called dealership and took in 8/9/14, again they said they could not diagnose and no codes showing up or in history stated they have a call into kia motors and opened a tech line case have never heard anything back from them.9/18/14 cel light flashing and running rough, i contacted dealership that i always have used since purchase of vehicle but another dealership was close to my workplace.i refused to shut the vehicle off because when you do, it resets everything and it cannot be diagnosed.i took vehicle to dealership, left it running till they could put the obd scanner on it to code it.i received call from manager, he stated that they were able to get codes from it and that 2 coils were misfiring.they shut the vehicle off, it would not start.they left it sit an hour and it started up and they tried to code it again and nothing showed in the codes at all, not even code history.they replaced two coils, then on 9/25/14 the cel light started flashing again and running rough.i immediately contacted the dealership that just changed the coils, he didn't have much to say.asked me where i purchase my gas from and that he couldn't do anything today because they close at 4:30 and it was after 4:00 then.when i shut the car off, it would not start. Left for work this morning and you would never know anything was wrong, ran fine.there is obviously something going on that somebody needs to figure out because i am not going to be handed a big bill for repair once my warranty expires, as this has been an ongoing issue for 5 months now.
After driving 8 miles to my destination i parked the car and turned off the engine. I immediately saw and smelled smoke coming from under the hood. I got out, called 911, and began to see flames. The police arrived in less than 5 minutes but by then the hood of the car was on fire and by the time the firefighters arrived the car was completely in flames. There was never a warning light on the dashboard to indicate anything was wrong. We always take it in for all its routine maintenance and checkups with the kia dealer. It was just into the dealer 2 weeks ago.
Car loses power when applying gas, then stalls out. I stop and wait for few minutes, then start the car and drive off like nothing happened. It otherwise drives perfect until the random stalling
The contact owns a 2011 kia sorento. While the vehicle was under warranty, the contact stated that there was a constant presence of an oil leak and the oil was not properly cycling through the oil pump. Darcars kia of frederick (5826 urbana pike, frederick, md 21704, 1-877-997-6197) serviced the vehicle per manufacturer campaign number: sc106; however, it failed to provide a remedy. The contact stated that the vehicle stalled without warning. The dealer diagnosed that the engine needed to be replaced. The contact was left without a vehicle due to the failure. The manufacturer was notified and did not assist. The approximate failure mileage was 140,000.
Car stalls in traffic without warning. Rpms diminish and power is lost.we have been able to pull to the side of the road, turn off engine, wait for a short time, and restart it. There are two lights that come on in the panel. One is a check engine light, the other is lit up next to the 4wd indicator. In requesting service from one local dealership, we were told they couldn't make the car act in this way. Finally, after several returns to the dealer, we were told the computer (pcm) was bad and it would be $1500 to replace itthey told us some day the engine would stop in this manner and we would not be able to restart it.after calling kia corporate about recalls, we were told the recall for this problem did not include our manufacturing date. This defect recall began with cars manufactured starting july, 2010, ours was manufactured in may, 2010. It was suggested we request a second opinion from the other dealership in town. And were told that any problem would show up with a code on the computer, they did diagnostics and reported there was no code on the computer that would indicate this problem.we pay close attention to the rpms and do not trust this car to take it out of town. This situation has occurred at least 8-10 times, fortunately not at highway speeds.
The contact owns a 2011 kia sorento. While driving approximately 40 mph, the engine seized without warning. Cooper kia (5056 commercial dr, yorkville, ny) was contacted, but the vehicle was not diagnosed. The contact referenced nhtsa campaign number: 17v224000 (engine and engine cooling) as a possible solution. The contact was advised that the vin was not included in the recall. The manufacturer was notified of the failure. The failure mileage was approximately 115,000.
The contact owns a 2011 kia sorento. While driving various speeds, the check engine light illuminated. The vehicle failed to accelerate when depressing the accelerator pedal. The contact coasted the vehicle over to the side of the road, restarted the vehicle, and resumed driving. The failure recurred numerous times. The vehicle was taken to the dealer where it was diagnosed, but the failure could not be found. The manufacturer was not notified. The approximate failure mileage was 50,000.
The contact owns a 2011 kia sorento. The contact stated that while driving at an undisclosed speed, the vehicle stalled with several unknown warning lights illuminated. The contact activated the parking brakes to stop the vehicle. The vehicle was pushed out of the roadway. The vehicle was towed to the residence. The contact reached out to the dealer where the vehicle was purchased however, the dealer went out of business. The manufacturer was not notified of the failure. The approximate failure mileage was 148,000.
The contact owns a 2011 kia sorento. While driving approximately 40 mph, a loud popping noise occurred and the engine suddenly stalled. The vehicle was towed to suntrup kia(6263 s. Lindbergh blvd, st. Louis, mo) who indicated that the engine seized. The cause of the failure was not determined. The manufacturer was notified of the failure, but no assistance was offered. The vin was not available. The failure mileage was 66,000.
My kiahas been in and out of the dealership repair facility since july 1st 28. I have had to have it towed there twice. My original id complaint # with nhtsa is nhtsa id number: 11142672. I still have an open complaint with kia that has been ongoing. Due to melted parts connected to the engine that had to be replaced a couple weeks prior to the vehicle going in this time. Now i am being told the engine mating surface is an issue. The cylinder head is warped & the block is warped. How? i have not driven this car hot that i am aware of! this is a 2011 kia that is outside of the recall for engine issues but is still being pushed for recall by nhtsa...what do i do now if kia won't replace the motor? there are only 77k miles on this vehicle. I bought it with 900 miles on it. I am still waiting to hear from kia. This is getting ridiculous! kia knows very well there are problems with these motors and feels content to sit back and let people's hard earned money result in a non-driveable vehicle. I have babied this vehicle since the day i got it. This issue is through no fault of my own. This is on them. Someone needs to do something. A $25k vehicle with 77k miles should not need a new motor!
Have to replace brakes and rotors 2-3 year;. Brake caliper twice; replace headlights and taillights several times per year; back door won't open from inside or out.
My engine went out on my 2011 kia sorento on june 8, 2018. I was getting ready to leave for work. I was backing out of my driveway. It sounded very rough and started shaking really bad when i put it in reverse. I didn't know what was going on. The check engine light came on. I pulledback up into the drive way and put it in park. It was still shaking very bad and sounding very rough. I turned it off and call a mechanic over. He perform a code diagnostic. There were about 10 or 11 engine codes that popped up on the screen. I had it towed to his shop on june 13, 2018 to do a more in-depth diagnostic. It was found that the engine is non-repairable. From there, he had it towed to advanced automotive diagnostics for a second opinion. It was determined there also that the engine is non-repairable. There was no warning and i got my servicing in reasonable time-spans. I am at a lost. I am still paying on a vehicle and carrying insurance on a vehicle that i cannot drive right now. I am reporting this because i saw where the 2012 and a few other year sorento's had a engine recall. I believe that the 2011 kia sorento should have been inclusive in that recall.
The contact owns a 2011 kia sorento. The contact was driving 70 mph when the vehicle stalled without warning. The contact had to exit and push the vehicle to the shoulder. The contact towed the vehicle to a dealer. The dealer advised the contact that a sensor failed and would need replacing. The dealer replaced the sensor however, the failure persisted after the repairs. In addition, the vehicle failed to start. The contact took the vehicle back to the dealer where the dealer advised the contact that a safety switch was the cause of the failure. The vehicle was repaired a second but to no avail. The failure mileage was 14,000.
The engine has a clicking sound all the time sounds luke its grinding metal
Started vehicle 7am. Shifted from p to r. Engine revved on its own. Shifted back to p. Observed clunk sound from transmission. Shifted back to r and observed clunk sound. Reversed to street. Shifted to d. Vehicle accelerated on its own without depression accelerator to 20 mph. Pulled over. Shifted to p. Turned off ignition. Restarted vehicle. Clunk sound or sudden acceleration not observed.
I was driving the car 2 weeks agomay 4 thand the car die in the middle of the road. I got someone to help push the car in there driveway. When back the next daywith a mecanic he told me the car engine need to be replaced. Didn't believe him cause i brought the car 3 yrs ago. Before the car die the check engine turn on than die. The seatbelt turn in 1 month ago .now i have 9000 left on the car the won't wrong take back and the dealership won't make a strades
While pulling into parking space, car became non-responsive to gas pedal input, but brakes sill worked.hill asst and etc lights lit up on dash, car would not shift past neutral.turned car off and on and was able to shift to park.car started normally after being shut off.
I have a 2011 kia sorento whihc has 136k mileage on it. At 2014 while i was on dealer for regular maintenance they burnned my engine and replaced with new one. Can had 25k on it. Last friday i was driving on highway and my car started to make sound and sound started to come from engine and it stopped completely. Mjaor engine faliure again and delaer not willing to change under warranty. Kia need to address this issue
Recall!!!when accelerating more than 60-80 mph on the interstate, the eco sensor light pops on and my suv jerks back then picks up speed causing the back of my head to hit your head restraint. It is very scary!!!!
The contact owns a 2011 kia sorento. The contact stated that while driving 10 mph the vehicle stalled without warning. The vehicle was taken to the dealer who was unable to diagnose the failure but replaced the alternator as a temporary remedy. The remedy failed to repair the failure. The manufacturer was made aware of the failure who advised the contact that they would follow up with the dealer. The vehicle was not repaired. The failure mileage was 10 and the current mileage was 47,000.
After a small number of days of a minor rattling from the engine, as i pulled away at an intersection there was a bang from the engine, the engine lost all power and there was a tremendous amount of banging from the engine.managed to crawl to a nearby gas station.the car stalled on the forecourt.managed to restart it, only to hear the terrible banging again and see that the engine still had no power.had it towed to the local kia dealer the following morning.at the time of writing this, kia are refusing to fix the car under warranty, despite it still being covered and there only being 44,000 miles on it.they are claiming the reason for the incident is a 'clogged oil filter', although they have yet to properly examine the engine and officially diagnose the fault.the symptoms of my incident are suspiciously similar to other issues dating back to 2005 where the bolt pin on the crankshaft pulley shears.
The contact owns a 2011 kia sorento. While driving approximately 70 mph, the vehicle stalled while the fourth wheel warning indicator flickered. The contact stated that the accelerator pedal was depressed and caused the vehicle to operate independently. Also, the contact heard an abnormal noise while driving the vehicle. The vehicle was taken to an independent mechanic and the contact was informed to visit a kia dealer. The vehicle was taken to matthews auto group (3721 vestal rd d, vestal, ny 13850, (607) 584-5354) where it was diagnosed that the crankshaft sensor needed to be repaired. The vehicle was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 213,000.
Every time i changed the oil, i noticed it was not the same as used oil coming from my other vehicles.engine problems started approximately 3 years ago.i was constantly checking the oil and needing to add.i took the vehicle to the kia dealer where we bought the car and they said the oil was burning up in the motor.it was getting hot.i ran two flushes on the motor and then continued my regular oil changes.in february of 2019 the motor seized up and quit while being driven on city streets.i drained 4.5 quarts of oil from the vehicle after it was towed.i heard about the recall on various years of kia/hyundai motors and thought this migh be the problem with my 2011 sorento.
At 100000 miles engine had major failure needing to be replaced had mechanic install used engine with 75000 miles and this engine is having timing issues unable to get it inspected because it won't pass emission test
On 6/5/17 i was driving from mccall to boise idaho which is approximately 90 miles. I parked the car at walmart and went out to start it and it would not start at first then when it would restarted it would die quickly approximately 3 times. I drove it to the boise dennis dillon kia dealership and on the way it stalled, did chugging sound at a stop sign in town and jerked forward and i was able to make it there. The car has been burning oil and i would have to put a quart of oil in probably once a week. My brother who is a mechanic helped me to get parts for it at o"reilly auto parts and helped me replace the valve cover gasket, spark plugs, plug tube seals, headlight bulb, and air filter to see if that would help. Later i ended up buying a new oil filer cap to see if that would help but nothing ever seemed to.
While driving back from oregon to idaho i was in cruise control going approximately 67mph and the vehicle lost power. I pressed on the gas and nothing so i disabled the cruise control and again attempted to press on the gas and it continued to lose power so i pulled onto the side of the road. Turned the car off and tried to start it again and it would not start. It had been to the mechanic that week to be checked out and when it was towed back the mechanic reported it had blown two cylinders.
The contact owns a 2011 kia sorento. The contact stated that a metal banging noise was heard underneath the hood of the vehicle. The contact took the vehicle to the dealer where it was diagnosed that the motor failed and needed to be replaced. The vehicle had not been repaired. The manufacturer opened case number: k3454763. The approximate failure mileage was 63,000.
When the sorento reaches a speed above 60 it hesitates before abruptly jumping into the next gear, causing the entire vehicle and all passengers to jerk forward. The jumping of the gear is so forceful that it sounds as if the engine is about to fall out of the vehicle each time it's placed in gear.
I was driving to work on a 2 lane road with people behind me. My car made a sound like a rock rolling around in an empty water bottle then all the dashboard lights turned on and the engine died. Luckily i was able to pull over with a great deal of strength applied to the steering wheel. I called kia immediately and they had it towed to a dealership within the hour.the dealership is now claiming i had a coolant leak which caused the car to overheat but i had no indications prior that the car was overheating. They said this is probably not covered by warranty since its a leak and it should have been discovered earlier.
I was driving down the highway when all of a sudden my car completely stopped accelerating.i got it pulled over to the side of the road and the engine was seized up.i had it towed to a mechanic shop where he told me that everything else in my car looked great (i get my oil changed on a regular basis and take very good car of my car).he said he was clueless and had no idea why the engine would just seize out of no where.i called the kia consumer and they will not do anything about it, even
It started like a low sound from the engine when i tried to speed up three days before monday. And this noise was growing while driving on road. The car slowed down gradually and stopped the engine. The mechanic helped me reach my apt and parked after he changed only the starter, he said engine failure due to defeated bearing.
The contact owns a 2011 kia sorento. While the contact's daughter was driving 60 mph, the vehicle decelerated. The driver was flagged down by another motorist who alerted her that flames and smoke were visible under the vehicle near the tailpipe. The contact imminently pulled over to the shoulder and exited the vehicle. Within seconds, the police and fire departments arrived at the scene. A police report was filed. The fire department extinguished the flames. The damage to the vehicle was unknown. There were no injuries. The vehicle was towed by aaa car insurance back to the contact's home. The vehicle was not diagnosed or repaired. The dealer and manufacturer were not made aware of the failure. The failure mileage was approximately 200,000.
Vehicles caught fire, had pulled in the parking lot at work and smoke began to come from under the hood on the vehicle. Within seconds flames had erupted and front end of car was completely engulfed by the time the fire department had arrived. Vehicle was a total loss.
Engine shut off while car moving. No indication no lights across dash and lost all power.
The contact owns a 2011 kia sorento. The contact stated that the vehicle would stall sporadically with the illumination of the check engine and oil warning lights. The vehicle had been taken to the dealer three times for the failure but the technicians were unable to duplicate or correct the problem. The vin was not available. The failure mileage was 7,000 and the current mileage was 15,000.
My daughter is 21 years olds and she purchased 2011 kia sorento from pete's kar smart kia in amarillo.she goes to college in lincoln nebraska and her car is not holding oil.she has on 2 occasions in a short period of time had her oil light come on and when she checked the oil it was bone dry.this is between oil changes.we can get no resolution from kia as she has taken it to kia in amarillo and in lincoln.i have googled this issue for this particular year and their have been several comments from others sharing the same issue with 2011 kia not holding oil.i am concerned for my daughter's safety.if she breaks down on she side of the road due this issue as she has to drive 10 hours to come home. Please consider investigating and reviewing this issue. Thanks for your assistance with this matter.she got the car towards the end of april/ first of may
The engine started making noise and locked up, checked with kia on recalls dues to i've seen so many, and after trying to find one at many engine shops, they have none at the time because they said they were in high demand right now. The 2.4 is failing, and the only recall is on the 2.4 tdi, but i highly believe kia has to be aware of this. Motor locked up while driving on the interstate and almost caused me to be rear ended.
While driving (usually steady state speed on highway - with or without cruise control engaged) car experiences a sudden loss of engine power accompanied by a jolt (as if brakes had been abruptly and briefly engaged, or as if fuel supply suddenly shut off), tachometer dips suddenly, car suddenly decelerates for a second or two, and then things return to normal.sometimes an indicator light - or more than one- flashes momentarily at the time of the incident,theseinclude the engine light, the traction control light, and/or the key immobilizer light - sometimes no indicator light flashes at all. This has also happened while accelerating away from a dead stop - sudden loss of forward momentum w/ a jolt.i am afraid i will get rear-ended as the car suddenly slows but brake lights are not illuminated, and a car following too closely will not be able to react in time.if cruise control is engaged at time of incident it becomes disengaged and has to be reset.this sometimes will not occur in an hour of driving, but sometimes will occur as often as 10 times in a 20 mile drive with no discernible pattern.this has happened many times and grown more frequent over time. The first time it occurred was in a rain storm and i suspected the esc was sensing slippage and firing the brakes, however it happens regardless of weather or road surface and now happens every time i drive for more than a few miles on freeway. The car has been evaluated by kia service more than three times and problem is not resolved - battery and abs module were replaced without success.concern is of safety of vehicle and other vehicles following behind me.
Engine has a loud knocking noise also had flames coming from under the hood. No check engine light came on. I was so terrified for my life. Kia has a recall on 2012 - 2019 engine and not 2011 kia sorento engines and itā€™s causing the same issue.. This is not safe for anyone.. So can youā€™ll look into this matter and make kia accountable for the repairs.. Total of 187 complaints on the 2011 kia sorento engine and nothing is being doneā€¦ please help us
I drove my 2011 kia sorento about 9:15 at night. By 12:45 am a passerby had called 911 due to my car being in flames. I was woken up to the fire department arriving at my house and my car engulfed in flames. After the flames were extinguished, they checked it over and determined that it had started in the engine area. I bought the car in 2017 and it currently only has 120,750 miles on it. They investigated it and determined it had started on the passenger side near the engine. My car is a total loss and it was heartbreaking to wake up to that at almost 1:00am. Kia needs to get it together and take care of my expenses.*dt
While driving out of a parking lot at about 10 mph the vehicle shut down and all the dash lights illuminated.i turned the key off and on and the car restarted, drove rest of day without incident. Car stalled a second time two days later.
The contact owns a 2011 kia sorento. The contact stated that at first, the vehicle would seem as though it would hesitate or choke before acceleration after being idle. Now,while sitting idle the vehicle would suddenly stall. The contact stated that at first, they had to wait approximately 5 minutes however, now about 10 minutes before they are able to restart the vehicle and function as expected. The check engine warning light was illuminated. The contact had not taken the vehicle to the dealer. The vehicle had not been repaired. The manufacturer was not made aware of the issue. The approximate failure mileage was 250,200.
We have taken our 2011 kia sorento to mulitple dealerships to get fixed. All say the engine is shot. There is a seal inside the engine that is making the vehicle not work. There is multiple recalls for other years of the kia sorento but not ours. The mechanics say that this year and make has had multiple issues with the engine. I am wondering when this year will be recalled for engine issues? when i start the 2011 kia is spudders and blows smoke out the muffler. I have been told that the whole engine needs to be replaced. The spuddering and smoke happens right when i start the vehicle. It is a 2011 and i only have 96k miles on it.
The contact owns a 2011 kia sorento. The contact stated that the vehicle failed to start, without warning. The vehicle was towed to an independent mechanic where the contact was informed that the failure was due to the timing chain. The contact called taylor kia of toledo (6300 central ave, toledo, oh 43615:419) 842-8811) however, the vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure and referred the contact to nhtsa for assistance. The failure mileage was approximately 127,000.
The contact owns a 2011 kia sorento. The contact stated that the vehicle hesitated while driving. When the rpms decreased, the vehicle lost power, but did not fully decelerate. Afterwards, the vehicle reset itself. The contact drove the vehicle to a bmw mechanic who test drove the vehicle for a few days, but could not replicate the failure. The vehicle was not diagnosed or repaired. The manufacturer and dealer were not made aware of the failure. The failure mileage was 183,000.
Today as i changed lanes coming to a red light my car just shut off with no indication. I went to press the gas to go and looked down when i wouldn't move and the battery and oil light was illuminated. I had to put it in park and tried cranking it several times before it cranked backed up.just had a clockspring for airbag replaced just days ago and now the airbag light is back on. This is seriously dangerous and i am now scared of my car as it could stall out anywhere and cause a wreck. This is definitely a safety issue!!!
Approximately 6 weeks ago my vehicle began acting funny, like it wanted to die out while driving and would cut out at red lights. When the engine light came on i took it to a kia dealer and was told the issue was exhaust cam shaft and it was broken off /melted in cylinder head. To replace head had to be removed. When head was removed cracks were found on coils 3 & 4 in housings and noticed metal shavings in motor. Yesterday i dropped at dealer who now says vehicle may have a blown head gasket or worse. Made kia aware with 1st issue and they covered 1/2 of repair cost. Still have an open case # with them and reported the new issue under the same case number. Broken and melted pieces in cylinder head & metal shavings tells me engine issues that i am not responsible for. Could this be relatd to same issue as fires in engines on 2011 sorentos?
Car has been burning oil for awhile, so we are constantly topping it off. We are diligent about routine oil changes. There has also been a clicking on hard acceleration that has no known cause, even after being investigated on 2 occasions. Yesterday, while on the highway, the car lost power. Got to an exit and had car towed to shop. Got the call today that there is a hole in one of the pistons and entire engine needs to be replaced. Contacted kia and this year is not included in the multiple engine recall list. Car has approximately 126,000 miles with a repair estimate of $7000.
While driving vehicle stalls. Happens more frequently than when first started
The contact owns a 2011 kia sorento. While driving 55 mph, the engine stalled and the warning indicator illuminated. The contact pulled the vehicle over to the side of the road. The vehicle failed to restart. The vehicle was towed to the dealer where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 96,752.consumer stated new engine installed 4/18/17, also , the air conditioning does not work because of engine replacement. Updated 9/27/18
The contact owns a 2011 kia sorento. The contact stated that while driving approximately 50 mph, all of the instrument panel lights illuminated as the vehicle stalled. The contact also stated that there was a sudden loss of engine power. There was a sudden increase in engine rpms and the vehicle failed to shift gears while the contact was traveling 15 mph. The vehicle was taken to the dealer where the technician was unable to diagnose the failure. The vehicle was taken to the dealer on five separate occasions.the manufacturer was not made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 34,000 and the current mileage was 38,000.
Taka recall- vechicle has stalled on the highway/streets while driving several times, example i could be in the middle of driving and the car just completely slows down, almost causing accidents which can be very serious. I have taken the car back to the dealer and they said there's nothing wrong, clearly there's and issue with the car.i have been reading storys with consumers having the same issues that i'm having. Kia has not issued a recall which is sad due to the many complaints and life threading situations this has put people in. I'm in the process of hiring and attorney to look into this because no one is giving me answers. Not sure what it could be but i've ask around and some say it sounds like a transmission issue i need answers
While driving my 2011 kia sorento itjust lost power, it would not go forward but the engine was still running and all the dashboard idiot lights lit up. I was in a parking lot with no one behind me otherwise i would have been rear-ended if this happened driving on the road or highway.the car would not go and there was no steering response.i turned off the key to kill the engine and then restarted the car. The car started and i was able to get to my destination and park.i checked this problem online by searching kia sorento stalling and found a dozen or more video's from people experiencing the same issue that i just experienced.some of the drivers found that if you use the car in the manual shift mode the stalling did not seem to happen.this is a real potential disaster.you loose power and have no way of moving the car to get out of the way when you are in traffic on a highway...like riding in a 'death wish car'.the video's also stating that they experienced the stalling many times and once it started it got worse. They also stated that kia dealerships were of little help since they need to reproduce the stalling and since it's just random that is not easy. The videos were taped when the issue was actually taking place and showed the tach at about 15 rpm's all the engine lights lit but no steering response or power to move the car.i am hoping this can become a recall andkia will fix this stalling problem and keep the people in these kia sorento's safe!if this is a computer problem then there should be an error log to show when the car lost power for no reason.kia needs to take ownership of this defect and fix this potential deadly problem.
While returning from my aunts funeral in kansas, making my way to georgia. The car began to slow down and stop, on the highway. Then it cut off, wouldn't start or move. There was this whining and clanking sound, white smoke and fire shot out from under the car, as i was told by a person that was passing by, he stopped to make sure that i got out of the car. It just got to 130,000 miles. Had it towed to a shop and was told that the engine was gone.
Transmission problems like not getting into gear or jerking whenshifting and engine seem toloose power or not have enough also there is a noisethe a/c makinga rattling noise and vibrating .
I was on the freeway driving 75mph.i had been driving for approx 65 miles when my vehicle lost all engine power with no warning while driving up a hill.i was able to pull the vehicle to the side of the road.i had to tow the vehicle 65 miles back home and to the mechanic.the mechanic has stated the vehicle died while driving due to the engine locking up.this vehicle has had all routine maintenance completed on time and in fact just had an oil change and inspection before taking this trip.there have been no loud noises or noises coming from the vehicle at all nor were there any noises prior to this issue occurring.
Vehicle was in motion traveling down the highway, when engine shuts off completely. No warning lights were illuminated or anything. The indicator never went up to hot, there was no steam from the radiator--only a thick cloud of black smoke coming from behind the engine. Had it towed to the repair shop to find out that engine had cooked itself from the inside out and had to be replaced. The mechanic stated that the oil and fluids were good except all the coolant had been blown out and that it was a defective engine. Spoke to several different mechanics and were told they had encountered many other kia sorento that did the same thing. Engine would suddenly just stop.i am the second owner and therefore not covered under the original warranty.this is unacceptable.there should be a recall on the engines and/or vehicles.it is gonna cost me over $5000 to repair my vehicle!
I have been a kia customer for over 7 years and are on our third vehicle from them. Traded my kia forte for 2011 sorento in 2016. It has had a lot of issues with the electrical system and it cost $1,200 to fix it. Recently on jan 25th my timing chain broke and also ruined the engine. Now told that i need new engine for $5.100. I have learned of many recalls on sorento engine motor but starting for the year 2012.
At 103,000 miles, my 2011 kia sorento had catastrophic engine failure with no warning.it was deemed to be an internal engine failure, known by kia, however they refused to include my vin in the recall.i paid 2700 for a replacement through the kia dealership.2 years later, at 1240,000 miles, the second engine failed.again, no warning lights, simply driving forward at 60mph when it stopped.kia refuses to cover anything again.
A few days before we were to go on vacation we received a campaign letter from kia about reprogramming the ecm because of the knock sensors. In this letter it stated that after the repairs were done the would warrant the engine for 10 years or 150000 miles from first in service date. My kia has 144417 miles on it. Because it was so close to our vacation time i didn't have time to take it to the dealer and get the campaign done on it, i was going to do it when i returned from vacation. When we were returning on i-75 outside chattanooga tn i heard a loud noise, check eng light started flashing, it jerked me into the right lane which i barely avoided a crash with a vehicle in that lane, smoke was coming up behind me after getting the vehicle to the shoulder of the road some lady pulled up in front of us and said the car was on fire i raised the hood and it was burning at the firewall and underneath it. I instructed my son to get my wife and 3 yr old grandson out of the car, they were in the back seat. I happened to have a case of water in the ack so i started getting out bottles of water out and pouring them on the flames when a dot truck pulled up with a fire extinguisher and finished putting out the flames. Therewere no warning lights or noises on before this happened. I have been a mechanic all my life and upon inspection i saw that it had slung a rod out the side of the block and that the oil hitting the hot exhaust had set fire to the vehicle. I had to pay 350.00 to get it towed back to my house. I called kia on monday and he took all this information down and then he told me they wouldn't do anything about it because i didn't have the campaign done before it happened. I think that kia ought to put me an engine in this vehicle
The vehicle would not start finally it started in the drive position , have been complaining to the dealer that the vehicle shifts on its own from drive to another position. In addition all the lights remain on in the dash board. Vehicle was taken out the repair shop on 8/25/14 and this problem was rectified.the airbag light is on now since 8/25/14.
The contact owns a 2011 kia sorento. While driving approximately 60 mph, the engine stalled without warning. The vehicle was towed to an independent mechanic, but the technician was unable to diagnose the failure. The failure recurred three times. The vehicle was towed to suntrup kia south (6263 s lindbergh blvd, st. Louis, mo 63123, 314-254-8955) for diagnostic testing. The manufacturer was made aware of the failure and stated that there was no recall. The vehicle was not repaired. The failure mileage was approximately 140,000.
The contact owned a 2011 kia sorento. The contact stated while driving 70 mph, the contact heard a loud noise coming from the engine compartment. The contact pulled over to the side of the road as sparks and flames were seen coming from the engine compartment. The contact exited the vehicle, opened the hood and a fire emerged from the engine. The contact stated that she sustained an eye injury due to the flames. The fire department was contacted and was able to extinguish the fire. The contact was unaware if a police or fire department report was filed. The vehicle was towed to a junk yard. The contact notified kia of south austin (5306 s ih 35 frontage rd, austin, tx 78745) and they informed the contact that they could not assist due to the vehicle not being under a recall. The vehicle had not been diagnosed or repaired. The vehicle was destroyed. The manufacturer had been informed of the failure and complaint was filed. The failure mileage was unknown.
The contact owns a 2011 kia sorento. While driving 45 mph, the vehicle lost power and the check engine indicator illuminated. The vehicle was taken to kia of alliance (located at 2010 w state st alliance, oh 44601), but was not diagnosed or repaired. The manufacturer was notified and opened case number: k3452308. No further assistance was offered. The failure mileage was 82,000.
On the interstate the car missed & died. Tried to start and it made a rattling sound. A tn trooper sd it sounds like timing chain and we had to tow it home 75 miles $500. A ford master mech sd in 20 yrs he never saw this b4. Oil level was full but the oil wasn't getting to the engine and the crank cracked in 3 spots. Called local kia maryville tn & she sd it was over the 100,000 mile warranty and i bought it used.. No telling what the other dealer did to it. Still i do to tow it to kia parkside knoxville tn and pd them almost $200 to tell me the exact same thing; he'd been a mech for 20+ yrs and had no idea how that could even happen. They won't fix it though the recall is for the 2.0 liter engine, mine is a 2.4 2011. (my car is the 2012 body style made in 2011) they will sell me another engine. We brought the car home and i tweeted about it. Kiamotors_america dm'd me offering help. They denied my claim entirely because my engine isn't part of the recall, even though my issue is the same. I found thousands of ppl just like me being told the same thing. I'm on ss disability paying $267/mo + full cov ins since nov. I have 2 specialists 100 miles in opp directions that i have no car to go to. I watch my 3yr old grandson and was going to the store for my mom who has stage 4 lung cancer. I would tweet news articles warning ppl and kiaamerica blocked me. I couldn't talk to them if i tried. I thought i filed a complaint here once b4, i don't see it though. I was thinking of trying my senator. Kia is reckless,unprofessional and has no concern whatsoever about human lives.i wish i knew a good lawyer, this has almost destroyed me.
2011 kia, just over 100,000 miles. Started knocking from the engine, pulled over had it towed to my mechanic. Stated that lower engine block broke the engine blown. Dealership would not do anything.
Today i was driving home from work and everything was fine. I stopped at the grocery store and i finished there and i was making my way home. I got about 3 or so miles away from my home and i noticed my oil light was on. So i pulled over to check the oil and everything was fine. I didn't see a need to have it towed thought it was telling me it was time for an oil change. I proceeded one and i got about a mile or so from my house i'm at a stop light and now my check engine light is on along with my oil light. Then all of a sudden it just died right in front of the traffic light. I called a tow truck and had it towed. They had looked at it and found that the engine had no oil pressure and the engine was shot. I needed a new one. I still owe more than the vehicle is worth. Someone needs to look into this.
The contact owns a 2011 kia sorento. While driving 50 mph, the contact depressed the brake pedal and the vehicle decelerated to 10 mph; however, the accelerator pedal was depressed to the floorboard. The vehicle was taken to turner kia (4201 chambers hill rd, harrisburg, pa 17111, (717) 564-2240) where the cause of the failure was not determined; however, the contact was informed that the engine might be faulty. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 116,000. Consumer notified corporate headquarters. Updated 12/11/18
1)the vehicle has stalled out six (6) times during my ownership.this has occurred after stopping.i was able to restart the vehicle four of the six times by stopping, putting the vehicle in park, and pressing the "start" ignition button.two of the six times the gear was locked into drive and neutral only.the vehicle would also not shut off.both times 911 was called for california highway patrol assistance was contacted as i was stranded on the freeway.this occurred on 2/20/14 and 6/03/14.on 5/17/14 the vehicle was brought into the kia car pros carson facility for the 60,000 mile maintenance and passed with no issues. 2)the backup camera flutters intermittently (about 10-15 times a month) mostly in the morning on start up and sometimes at night.kia of cerritos had replaced the navigation/radio module 3 times, but official records show it was replaced only twice.this has not rectified the issue as it still persists.3)the radio inconsistently (about 2-5 times a month) does not start for about 20 seconds after starting the vehicle up.i am not confident that the issues are resolved and i fear for the safety of myself and all who ride in the vehicle.the kia car pros carson facility replaced the drive assist part and cleaned the electrical contacts for the first incident in feb 2014.i was told this would rectify the issue.on 6/03/14, i was told a software update to the ecu (electrical control unit) was performed, but they do not guarantee that the problem has been resolved.i want the facility to retain my vehicle and perform a full diagnostic on the vehicle until they can guarantee that it will not stall and lock up on me again.corporate kia said the vehicle can be released and the facility will not investigate any further.i do not believe kia is taking this matter seriously.
Engine got a loud noise and then car shut down.the engine has a large hole. I will have to get a new one. This happened while driving on 4 lane street.had have vehicle towed.
On 06/15/2015, drove my car to the barn, then it will not start. I thought it's battery problem. Battery is only 1 year old. So i charged the battery. Didn't work. So i jumped it, it had a hard time starting. It finally started after 3 attempts. I got a new battery for it.then it happened again two days later, got it started after a few attempts.took it to kia service. They said oil ring has slow leak. Dealer changed o ring, and then several days, it had issues starting. The dealer kept my car for two days to listen and fix the knocking noise. Finally on friday 06/27/15, it won't start at all. It has this grinding, hard start. I called the # 800-333-4542. Since it is still under warranty, they had my car towed for free, and dealer gave me a loaner car. I called kia at # 678-385-8540 and ask what's going on as the dealer said they are waiting forkia support team approval to test the engine. After two weeks, kia called and told dealer to test engine. It has issues with low compression on 2 chambers and finally the decision was to replace the engine. On 7/11/2015, dealer submitted an order to have kia ship engine. I was told, next week, i should hear from them. Nothing happened. I called the 678 # again, and was told by ms. Kushell that she's contacting the regional manager to give priorities to my case.that it should be taken care of between 7/20 to 7/25. This morning,7/17/15, i got a call from the dealer that the eta for engine arrival will be 7/31/2015, as there are no engines anywhere in the u.s. To date (7/17/2015), the car has been at the kia dealer service for almost a month now. I have pending trips that i kept postponing to accommodate the issues. But this is getting out of hand, as i am getting the round around talks. Ms. Kushell said, they can ship my car to the place i'm going, but what am i supposed to do, walk the 1500miles?
While driving vehicle the oil light indicator illuminated on dashboard. Vehicle was driven to a gas station and attendant checked oil, indicated that it was approximately one quarter low and added a quart of oil. When vehicle was restarted the oil light was still illuminated and also the check engine light was illuminated. Vehicle was driven approximately to miles to residence where it was parked. The next morning vehicle was taken to a local auto repair shop. When started both oil and engine lights were illuminated and vehicle engine was making loud knocking and grinding noises for the approximate mile and a half drive to repair station. After inspecting the vehicle, mechanic determined that engine would need replaced.
My wife was driving down the street when the car suddenly locked up(stopped) and the engine shut off. She noticed smoke coming from under the hood and then within minutes the engine was in complete flames. Prior to this there where never any signs of the car running or driving like there where going to be problems. I've never had any mechanical issues at all aside from this incident. This has come completely out of nowhere unexpectedly.
I have a 2011 kia sorento and checked to see if any recalls have been made on the motor. No recalls have been on the motors. But several complaints about the motor smoking and losing power. I feel like kia should replace those motors before someone gets killed, because lose of power! i was driving down a 4 lane highway and went to change lanes and my car would not go. I could push the gas peddle and it wouldn't go any faster. Thank goodness i wasn't far from my home! it went into limp mode. So i had to limp it home. This could have been a bad situation had i not been able to get on the shoulder of the highway! i've talked to several people that have heard of this happening to their kia serento. Kia needs to recall these motors!
The contact owns a 2011 kia sorento. While traveling approximately 40 mph, there was a loud noise coming from the front of the vehicle. Also, the contact mentioned that smoke emitted from the engine compartment. Upon pulling the vehicle over, it was further noticed that the engine compartment was on fire. The vehicle was towed to an independent mechanic, who diagnosed that a rod fractured into the engine affecting the other components caused a fire. Also, the mechanic diagnosed that the pistons may need to be replaced but further extensive diagnosis was required to repair the vehicle. The contact was not included in nhtsa campaign number: 10v388000 (electrical system). The manufacturer was notified of the failure. The approximate failure mileage was 102,000.
Engine seized up causing engine failure. Vehicle made noise and stopped completely. Unable to start. Personal research online-possible recall sc147.kia sorento built 4/2011-2/10/2014, nhtsa camp.id 17v224000. Kia consumer aff.states the veh doesn't fall under the recall.veh.broke down on 3/20/2020 in lynchburg,va. Same symptoms as described in the recall.dealership in lynchburg determined the motor "seized" up causing total engine failure.kia has determined to pay for parts only,not labor.kia consumer affairs stated the warranty does not cover due to being 2nd owner.the veh. Has less than 43k miles.no warning lights illuminated until time of engine failure.veh. Has been serviced regularly prior to date of engine failure.it is unknown if the dealership has performed testing via scan tools equipped for sc147 inspection.research that i've done shows the noise test cannot be done because the engine seized and cannot be started.when the veh engine failed, i checked the oil and coolant.all fluids were at level and clean.no leaks appeared under veh.thank you for your attention in this matter.
The contact owns a 2011 kia sorento. While driving 40 mph, the vehicle stalled without warning. When the accelerator pedal was depressed, the vehicle failed to respond. The vehicle was towed to an independent mechanic where it was diagnosed that the transmission needed to be replaced. Additionally, the contact was informed that the lower radiator hose fractured and also needed to be replaced. The vehicle was not repaired. An unknown dealer was contacted and provided a cost estimate to replace the engine. The manufacturer was not notified. The approximate failure mileage was 137,000.
On 9/19/2012 at 12:17 pm i took a frantic call from my wife. She had just stopped to fill up with gas, got back on the interstate and set the cruise control at around 75 mph. Shortly afterwards the front end started shaking and the vehicle started to lose speed. She shut off the cruise and was looking for a place to pull over when the vehicle started to accelerate on its own. It was already going over 80 mph when she called. I told her to stand on the brakes-no effect. I told her to put her foot on the brake and to push and hold the start button for 10 seconds-nothing (that is the override to get the car started when the brake switch malfunctions-we had just had it replaced at the dealership 2 weeks prior). I told her to shift it into neutral-the shifter is locked in drive. I told her to shift to a lower gear-it won't move. After 4 minutes the car was going over 85 mph-i told her to hang up & call 911 as she could tell them where she was much better than i could. A few minutes later i received a call from the highway patrol-they had 2 cruisers on the interstate with her trying to clear traffic ahead of her. I asked if they could get a cruiser ahead of her and let her nose up behind it and then use the cruiser to stop her. Evidently they didn't like that idea or it is against policy because they never did try that. The dispatcher had to hang up to concentrate on the situation at hand. I now had the dispatcher's number so i could call her back. At one point i called back and suggested that she engage the cruise control and try to slow the car with it. My wife does not remember ever trying this. This went on for about 45 minutes at speeds up to 119 mph. At the end one of the officers told her to put her left foot on the brake and pull up on the accelerator with her right foot at the same time. She went from over 100 mph to under 50 mph instantly, let go of the pedals.
The engine began to be hard to start leaving work for home.then the next morning it was hard to start and would almost stall at idle.after parking at work i attempted to start it and drive to the kia dealership for diagnosis, it would not keep running more than a few seconds.the engine has suffered a catastrophic failure.the dealer says that it is likely that the crank shaft bearings failed, or possibly the connecting rod bearings.the engine needs to be replaced.
I was headed to work a 10 min route for me about 3 miles in traveling at approx 55 mph engine stalled out had to pull over and restart the car.this happen twice in a week span.
Check engine light on vehicle illuminated. While driving vehicle, the vehicle engine suddenly stopped and vehicle turned off while in motion. Driver pulled vehicle to side of road and had towed to auto shop. Auto shop said the engine seized but could not identify cause of seizure. Shop said oil was full and recently changed. Owner had vehicle towed to kia dealer who also cited engine seizure. Kia dealer said owner would need to pay for diagnostic to determine exact cause. Engine seizure matched engine seizure issue in recalled 2012-2014 sorento vehicles. Owner asked dealer about repairs under similar recall/issue and was told there was nothing dealer could do.
Rod barring seizure on my non-gdi theta ii engine.kia is refusing to cover this, in lieu of the recent class action lawsuit settlement.2011 sorento's are specifically mentioned in the settlement, even though they were never equipped with the gdi version.
I was driving to bakersfield to visit my sister. Me and my grandson were on the 5 frwy when my car started losing power. I pulled to the side of the frwy and waited for the tow truck. My car never started again. Since then i have been told that it's the motor. My car never had any problems never ran hot or anything
Engine was making a cyclical clicking/knocking noise. We took the vehicle to kia dealership and they said they could not find any issues with the car. About a week later the car broke down while driving at highway speeds. After having it towed to an independent garage, we were informed the engine had a connecting rod failure. This is the exact same problem the hyundai sonata has with the exact same theta 2.4 liter engine. Hyundai has issues a recall but kia fails to acknowledge the issue.
So this morning i'm just heading to work and my kia start a limp mode which it stop in middle of a highway and their where kids in the car it has a bunch of light on
The contact owns a 2011 kia sorento. While driving approximately 70 mph, the vehicle stalled and all the instrument panel warning indicators illuminated. The vehicle was towed to napletons mid rivers kia (4555 veterans memorial pkwy, st peters, mo 63376) where it was determined that the engine seized and needed to be replaced. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 53,000.
2011 kia sorento 116,000. Regularly maintained.the first problem was the driver side back door will not open from the outside, that happened about 6 months ago. Now, my driver side door won't open from the outside. In addition, recently my car has just shut off while driving; foot on the gas at it is not doing anything (no engine light). We park it, shut it off and restart and it will work fine for a while.there is some sort of acceleration problem. I can stop at stop sign and lightly increase my speed and it will tug like engine. No accidents. This is a huge safety concern with having 2 small children in the back seat. If i were in an accident, i would not be able to get my child out of the back. If i was in accident, someone couldn't help me or my children. This to me is very serious! sept 2017 date of back door issue not opening from outside. 3/22/18 drivers door not opening from outside. Car shutting off and not working properly as been since about jan/2018. There is something wrong with headlights too. Since 1/2017, bulbs are good but they just work for a while and then one or the other stops working out of nowhere.
As my husband and i were driving on the highway my car started to make a knocking sound, with no warning, no engine light, no oil light, absolutely no indicators something was wrong and then stalled.
Door handles not opening brakes not wanting to stop or grabing esc abs downhill on and passger air bag
Found this on another web site: www.topclassactions.com (see below for description) very interesting: apparently this defect has been going on since 2002!!well it's still happening i have the 2011 6 cyl awd and found out it's still a defect in the 2012 and 2013. Nothing more to say but 'shame on kia motors' your lack of taking ownership for this defect is just discusting.nhtsa please help us.....lives need to be saved; i am bleary eyed reading all the powertrain defects for the 2011 kia sorento.the kia sorento is prone to catastrophic engine failure, according to a class action lawsuit filed in new jersey.plaintiffs allege in the kia sorento class action lawsuit that kia motors knowingly concealed that its 2002-2009 sorento crossovers were manufactured with a defective engine part called the crank sprocket. This alleged engine defect leads to a catastrophic chain of events that starts with severe heat buildup, the release of debris, and then leads to loss of steering control, engine failure and the potential for a hazardous accident, according to the class action lawsuit.
The contact owns a 2011 kia sorento. The contact was driving 50 mph when she heard a clicking sound coming from the engine as the vehicle stalled. The vehicle was towed to the dealer who diagnosed that the filter place in the engine was not up to standards and the engine would need to be rebuilt. The vehicle was not repaired. The vin was not available.the failure and current mileage was 12,000.
While driving the vehicle and while pressing the gas pedal the vehicle starts to come to a stop as if the gas pedal is not being applied.i have to release the gas pedal and press it again for the sorento to respond and continue to accelerate.i took it to the dealer and they have no clue as to what is the problem.they reset the computer and released the vehicle to me but the problem persists.
We purchased/leased a new 2011 sorento v6 and almost immediately started experiencing the occasional hesitation problem when pulling into traffic from a stop. On a couple occasions it put us in a very dangerous situation as we were crossing 2 lanes of traffic. Took the vehicle to courtesy kia in brandon fl. 4 times, they could not duplicate the problem. Finally they got us a 2012 near identical sorento v6, and on the 3rd day had the same experience w/50 miles on the vehicle. We now have 500+ on it and have had a total of 7 similar situations. The dealership says i'm the only one experiencing this and that they aren't aware of the problem, although i talked w/a customer of theirs w/a 2011 sorento and he said he and his wife have the same issues w/theirs. We are very disappointed with this situation, but other than that we like the vehicle & get lots of compliments on it, but i am also letting others know of our experiences. Its our first venture from gm, and it will likely be our last. Additionally, the 2011 was getting the advertised fuel mileage, the 2012 has not gotten any better than 17.5 on the highway or in town. When we turned in the 2011 they charged me $2,500 (money that we were to get back from kia in the deal) which i thought was really out of line. I admit we put 5,000 miles on it but $.50 per mile is a bit much, plus i had added heat & lumbar in the seats and tinted windows. This is truly a serious safety issue and very disappointing. I can't help but wonder what kia & the dealerships will do when some is seriously hurt or killed as a result of this problem that they can't find or even admit is happening.!? jj(note: the vin provided is for the 2012 kia sorento).
While driving down the expressway,without warning, there was a catastrophic engine failure causing one or two of the connecting rods to blow through the oil pan and start a fire from the frontof the vehicle to the back underneath the carriage.the flames came up the sides and back of the car. Needless to say it was extremely frightening.looking at the damage of the car i never expected them to attempt to repair this car yet they did. The car was down for almost two months, the second engine and power steering failed before we even drove the repaired car off the lot.kiastill did not want to do anything but repair the car again.they said, "these things happen thats why you have a warranty".these things have never happened to me or anyone i know in the 30 years i have been driving. You buy a new car to avoid such problems. The car has now been returned to me and it is still not right. I just took it in for themto blow out the vents and filters. There was still remnants of the fire extinguisher coming out when you turned on the air.this car is defective and should have a salvaged title. I was forced to put in a law suit.
2011 kia sorento. Consumer writes in regards to recall for engine malfunction. *as
The contact owned a 2011 kia sorento. While driving approximately 40 mph, the check engine light began illuminating. The contact also began to see sparks coming from the engine. The vehicle was pulled over and a fire began under the engine. The fire department appeared to the scene to extinguish the fire. A police report was also filed but no injuries were reported. The vehicle was destroyed and towed to an authorized dealer where they were in the process of diagnosing the failure. The failure and current mileage was 800.
As i back u this weird scratchysound and also as i drive at normal speed.
The contact owns a 2011 kia sorento. While the contact started the ignition,there was a loud clanking noise coming from the front end of the vehicle. The "tire pressure" warning indicator began to flash for forty- five to fifty seconds. The vehicle was taken to an authorized dealer and they were unable to duplicate the problem. The clanking noise continued to occur intermittently. The failure mileage was approximately 65.
When accelerating from a stop or slow speed the engine will occasionally bog down and almost die.this is extremely dangerous when pulling into traffic or across oncoming lanes of traffic.it has occurred numerous times.sometimes from a full stop and sometimes from low speed (less than 10 mph).i have taken the car to the dealer three times.the first two times they claimed to have repaired the vehicle and turned it back over to us without any comment. The third time, after i complained about it not being fixed the two times before, they finally admitted there was nothing they could do.they claim to have driven another 2011 sorento which did the same thing and they claim to have contacted kia who told them if there was no code on the computer (there was not) there was nothing they could do.this is very dangerous and needs to be corrected.and by the way, your system will not accept my e-mail, i guess because it has a dash (-) in it so i am using my wife's e-mail.
My 2011 kia sorento downshifts while at a high rate of speed.it also gets stuck and while the rpms are racing, it will not shift up. The bluetooth does not work properly and am only able to make a call 30% of the time.backup cameras and sensors are intermittent.window will not work. Back drivers side door fell off hinges while i was driving with my child in the backseat. My passenger side seat overheated and would not turn off. Causing my car to fill with smoke on the expressway.many issues with this lemon!shifter will not go from drive into park leaving me stranded in my car. Vehicle has no power....poor engine.paint and chrome of handles are coming off. Pulls to the left and esc light comes on all the time.
I was driving about 40 mph, when the vehicle appeared to miss/skip gears! it felt as if the vehicle was going to stop altogether, and i definitely lost acceleration ability. Next the malfunction indicator light came on and it has not gone off. I am going to take the vehicle in to the dealer on 12/17/2011 to see what may be causing a problem like this.
My 2011 kia sorento ex 4 cylinder has had a safety issue with hesitation upon takeoff from a stop sign or any stop. You never know when it will accelerate and i am very concerned it will cause an accident. I have taken it to the local dealer many times as it should be covered under the bumper to bumper warranty. They act like there is not a problem, but there is. One time they did say it would take a software fix that kia has not provided. I just want it fixed.
When trying to step on gas vehicle seems to strain.example, when needing to get in lane, my car seems not to get much gas which i feel especially on highway, may cause an accident.my vehicle tend to ride quite rough as far as wheel suspension.i have had a wheel alignment and have had the vehicle checked. I was told nothing seemed to be wrong with it.i had the 189.00 service did on my car as well. I called the recall center and i was told nothing showed for my vehicle.my vehicle is not performing as it should.
Going downhill in our newly purchased 2011 kia sorento ex v6, reaching a 4 way stop, our engine quit. Vehicle had only 175 miles on it as it is brand new. Car restarted without further incident. Took it to dealer, they found no problem or faults registered on the onboard computer. I have read of similar occurrences with other 2011 kia sorento ex v6. I will file another report if it happens again.
Air conditioning not cooling properly.drain and recharge system by dealership,still not cooling properly.dealer ordered a new compressor.dealer installed new compressor and recharge system.
After the first dealer oil change ibegan getting lifter noise on engine start up that would last for minutes. The problem has gotten worse. Dealer refuses to aknowledge the problem and now i have put a non-op on my brand new 2011 sorento because of this problem. Tried to get this resolved with a lawyer and the company refused to take the car back. I have been forced to retain a lemon law attorney to get this resolved. Kia motors does not stand behind their warranty. My car was in and out of different dealerships with an array of problems. The interior cloth around the rear hatch is coming apart and the car was in the shop 3 times for it and it was never fixed. The last dealer said that they have to get "special permission" to fix this even though the car is under factory warranty. The brakes are getting very spongy,and they are still not fixed. The car has been in the shop for over 70 days on and off with most of my complaints being ignored. One of my original complaints was a glare off the instrument cluster that blinds the driver on sunny days. I almost hit another car when i was momentarily blinded by the "chrome rings" around the cluster while flashed in the eyes as i was going around a curve. They said that they could not correct this problem because it was an "engineering" problem. The bluetooth still does not work correctly,and i am still getting warning lights that go on and off,including low tire pressure (when the tires are fine) as well as an emissions light and a check engine light . There are many problems with this car and it is parked because of them. The car is not safe to drive,and i submit that the company knows a lot more about these problems than they are letting on.
The contact owns a 2011 kia sorento. While driving approximately 40 mph, the engine seized without warning. Cooper kia (5056 commercial dr, yorkville, ny) was contacted, but the vehicle was not diagnosed. The contact referenced nhtsa campaign number: 17v224000 (engine and engine cooling) as a possible solution. The contact was advised that the vin was not included in the recall. The manufacturer was notified of the failure. The failure mileage was approximately 115,000.
The contact owns a 2011 kia sorento. The contact stated that while driving 30 mph, the vehicle stalled without warning. The contact also stated that the vehicle suddenly accelerated upon restarting. The vehicle was taken to an authorized dealer on several occasions and they were unable to diagnose the failure. The manufacturer was made aware of the failure, but could not offer any assistance without having a diagnosed failure. The vehicle was not repaired. The failure mileage was 5,000 and the current mileage was 22,000.
The contact owns a 2011 kia sorento. While driving approximately 65 mph, the contact stated that the air conditioner shut off without warning, causing the vehicle to make a grinding noise, and the check engine warning light illuminated. The contact also noticed smoke coming from under the hood of the vehicle. The dealer was notified who and advised the contact that the engine needed to be replaced. The contact did not inform the manufacturer.the vehicle was not repaired. The current and failure mileages were approximately 2000.
7/21/10 purchased kia sorrento ex fwd from moritz 110 ne loop 820 hurst, tx7/22 noticed engine hesitated several times while driving sufficient that cars pulled around me. Contacted jerry simpson and jim cartwright service manager7/26 took sorrento back andto moritz and rode with jim cartwright through residential neighborhoods. Car exhibited no hesitation8/2 have driven sorrento to oklahoma twice and around residential areas in the metroplex and noticed a slight hesitation.11/8 while in 8:ooam bumper to bumper traffic east bound on hwy 820 in fort worth,tx at a slow 15mph (est) engine chugged down and then caught and then died completely and car had to be pushed out of way. Was able to restart and make it to doctors appointment then took the sorrento back to moritz kia where we bought it and told them i wanted it fixed11/11 not having heard from moritz kia i called them and asked that they doucument what the found and we were going to pick up the sorrento.which we did
The contact owns a 2011 kia sorento. The contact stated while driving 58 mph, the vehicle shut-off with the engine and oil warning lights illuminated. The contact pulled off the road and had the vehicle towed to an independent mechanic. The mechanic informed her that the radiator was blown and that the engine needed to be replaced. The manufacturer was notified of the failure and informed her that since the software update was not performed on the vehicle, they could not assist her with the failure. The dealer was also notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was 93,407.
I have had the car for about 4 months.during this time it has 5 times completely shut off in the middle of an intersection and once while i was changing lanes in stop and go traffic.i have taken it back to the dealer twice and they have been unable to duplicate the problem.
While driving down interstate at various speeds, the vehicle suddenly dies and the vehicle coasts down the road w/ service engine soon light illuminated. Vehicle has only 11k miles on it; has done it 3 times in 2 days. All kia service would do is clear the history (reset).
Ever since bought new (sorento sx 6cyl.) in april 2011, there has been a intermittant issue with no engine response from stop for 2-3 seconds. Rpm's stay at idle speed, then it suddenly takes hold and runs fine. Only happens from stop, and only about once or twice every 2-3 days. Dealer cannot duplicate problem, no codes. Dangerous situation when pulling out into traffic from a stop. I cannot duplicate it under any driving circumstances. Also, if i apply brake during this "hesitation" there is no engine acceleration while i hold the brake. I feel sure it is in the "fly by wire" system, but dealer has no clue. I have to "feather" the accelerator from stop whenever i am concerned about oncoming traffic.
While driving through a shopping plaza, going about 15mph,the vehicle suddenly shut off, causing the loss of all power assist functions and electrical operation.the electrical came back on-line right away, but the car had to be restarted.the second time it happened was in rush hour traffic, 4 days later. The car was coasting at about 25 mph when it shut down again.
This is not a complaint but a report of defective kia sorento.we purchased an lx v6 sorento on april 3rd.car was sold as new with 250 miles on it (we were told that mileage was result of test driving which turned out to be untrue).within 17 hours and within 25 miles and only the 2nd time behind the wheel of the car, we experienced severe transmission problems.after approximately 30 minutes total of driving (actually five minutes after having parked to pick up kids) and after 1 red light, the car stalled and then lurched forward violently, repeatedly.immediately drove the car home and when i attempted to back up into the garage found that the car would not go into reverse.immediately contacted dealer and salesperson came to home and observed problem, thereafter taking car to service.according to dealership, service claimed that problem was caused by computer and was fixed.we returned the car within 17 hours of purchase and refused to take it back.after much wrangling (and denial by the dealership that it had ever had this type of problem), car was replaced with another new car.we have not observed problem in new car but from complaints, i am gravely concerned.problem is an immediate and serious threat to safety hazard.it is my hope that nhtsa will act immediately.i had two children in car at time and on my way to pick up 4 more.had the incident occurred on a freeway or conditions where there were many on the road, i believe the consequences would have been dire.
2011 kia sorento. Consumer writes regarding problems with vehicle within the first 2 months of purchase *tgwthe consumer stated the stalled while driving on the highway. It would down shift unexpectedly and then jerk and jolt.there were times when the consumer applied the accelerator and the vehicle would not respond for a short period before the vehicle revved up and accelerated.the vehicle also pulled to the right and there was a bad grinding/rubbing sound coming from the front drivers side of the vehicle, along with spongy brakes which was a problem from the start.the consumer stated when she started the vehicle, there was a knocking noise coming from the engine. The interior lights went out, the drivers side window switch was faulty and the back-up camera stopped working.
Took delivery of a 2011, kia sorento lx, with 2.4l engine, on 4/22/10. During the next 3.5 months and 4,800 miles, this vehicle has experienced the following safety issue seven times, two of which a collision was narrowly avoided.when pressing on the accelerator, from it's default position, the engine remains at idle speed for approximately 1.5 seconds before accelerating rapidly, proportionate to the then throttle position. During this lag, the accelerator pedal was held in the position representing the appropriate amount of acceleration under normal driving conditions. This hesitation occurs unexpectedly, severely impacting normal judgment and driving reactions. This has occurred on flat pavement, slight incline or decline, from a stop, pulling out into traffic, or while traveling 35 to 40 mph attempting to merge into traffic.it went in for service at a kia dealership the day after this problem occurred twice in one trip, almost resulting in an accident. The vehicle has currently been in the shop for one week. After one day, the dealer could not duplicate the problem and kia had no resolution, therefore both parties offered to return the vehicle. Others have reported this problem on the internet. Our incident was reported to kia. The resultant case has been escalated through kia's system, and we are now waiting for further communication.the safety of this vehicle is in question...our confidence in this vehicle has been shaken. Currently, my wife and i will not drive this vehicle, we consider it too dangerous, and we do not want to put ourselves, or others at risk.
While driving down the expressway,without warning, there was a catastrophic engine failure causing one or two of the connecting rods to blow through the oil pan and start a fire from the frontof the vehicle to the back underneath the carriage.the flames came up the sides and back of the car. Needless to say it was extremely frightening.looking at the damage of the car i never expected them to attempt to repair this car yet they did. The car was down for almost two months, the second engine and power steering failed before we even drove the repaired car off the lot.kiastill did not want to do anything but repair the car again.they said, "these things happen thats why you have a warranty".these things have never happened to me or anyone i know in the 30 years i have been driving. You buy a new car to avoid such problems. The car has now been returned to me and it is still not right. I just took it in for themto blow out the vents and filters. There was still remnants of the fire extinguisher coming out when you turned on the air.this car is defective and should have a salvaged title. I was forced to put in a law suit.
The contact owns a 2011 kia sorento. While the vehicle was stationary at a traffic light with the air conditioner operating, a burning and exhaust odor entered the cabin through the vents. The vehicle was taken to baierl kia (11410 perry hwy, wexford, pa 15090, (724) 741-1197) where the contact was informed that carbon was building up in the catalytic converter. The vehicle was repaired. The manufacturer was not made aware of the failure. The vin was not available. The approximate failure mileage was 80,000.
Problems with remote key fob,wont lock via remote key fob.vehcile won't lock via key.vehicle won't start via keyless push button start without key fob in the console receptacle.with vehicle running,if key is removed-vehicle remains running and won't sound bell or shutoff engine same problem in summer/2012 dealer replaced battery then,with 22,500 miles on vehicle.at dealership now 9/14/13 waiting for fix with 35,500 miles on kia sorento.dealership says there is also some kind of ecm reflash that is due for my vehicle,now.still waiting 2hrs now.
Drivers side door could not be opened from the outside. It would only open from inside the car. When this issue is googled i realize this is a common kia problem.
1st problem: i bought the car, drove it off the lot, dealership did not get it inspected so i had to take it at 10 miles to get an inspection sticker on it!2nd problem: immediately after buying the car, i noticed all the windows and doors rattled. Took it to kia in kingwood 5 times and they could never hear the sound and/or fixed other things on the car that did not need to be fixed. Problem still exists.3rd problem: engine light kept coming on, 3 visits later, i needed a new transmission, at 13,000 miles..something wrong with sensor that measures fluids??4th problem: taking back at 14,500 miles on monday(3/18/12) to get doors checked out now electronics are messed up and loud noise everytime i lock or roll down windows. Also, cant get key to turn in ignition alot!! what a piece of crap!!!!!!!!!!!!!!!!!!!!!!!!
2011 kia sorento. Consumer writes regarding problems with vehicle within the first 2 months of purchase *tgwthe consumer stated the stalled while driving on the highway. It would down shift unexpectedly and then jerk and jolt.there were times when the consumer applied the accelerator and the vehicle would not respond for a short period before the vehicle revved up and accelerated.the vehicle also pulled to the right and there was a bad grinding/rubbing sound coming from the front drivers side of the vehicle, along with spongy brakes which was a problem from the start.the consumer stated when she started the vehicle, there was a knocking noise coming from the engine. The interior lights went out, the drivers side window switch was faulty and the back-up camera stopped working.
My car was out of warranty by 2 weeks.i had a problem with the headlights.i had the driver's side head lamp assembly replaced and then the passenger side went out due to a bulb issue it burnt out.i took the car to dealer and he said it was not a kia bulb.that is ridiculous.bulbs are the same wattage.i took the car to my mechanic and he said that was stupid it should burn.he said the funny thing was the head beam light was burnt too and that was a kia bulb.there are more complaints on-line about this issue.this is a safety issue and needs to be taken care of.
The dashboard gages are lighed all the time in my vehicle.this creates a safety problem as dusk approaches.because the dashboard lights are clearly visible at all times there is no clear visual cue to turn on the head lights.in my opinion the simple fix is to design the dashboard gages so they are visible during the day with out, or with minimal, lighting so that as daylight wanes the dash becomes more difficult to see thereby providing the driver with a visual que to turn on the vehicle's lights.i have noticed other vehicle makes being operated with the headlights off but the dashboard well illuminated (while being passed on the highway) in low light conditions.
Vehicles interior lights, interior dash lights, headlights and other panel lights click and flicker off and on during various periods of time. The headlights stay off for a few seconds and repetitively at random times. This has occurred both early in the morning, in the evenings, it also happens just in the middle of the day to the dash lights and with the clicking. This has occurred in winter as well as summer. Originally it only occurred when it was raining, now it occurs daily. This has occurred when the vehicle has been in park and whiledriving on highways, on back roads, also at stop lights or a stop sign. The clicking has also occurred when the vehicle has been off, it will start making clicking noises coming from the dash area, the same noise as it makes when the headlights and interior and dash lights flicker when it is on. Also after having a recall repaired i am still having problems with the engine start stop not starting, as well as the doors not unlocking with the kia remote or by pushing the button on the exterior handle. The vehicle has also lost steering control during excessive rain. This occurred on a side street while i was attempting to turn off of a main road onto a side road the vehicle would not turn. It proceeded to go at a diagonal, only partially turning into a front lawn during the turn. It was raining when this occurred. I know there have been other issues with the phantom headlights in other kia models. And they are not fixing the issue, they are saying it is not occurring. Also they are saying they need to replace a part that cost $400 but it may not fix the issue. I have left the manager a message at the kia in myrtle beach and have asked for a good faith repair and i have not heard back.
While returning from my aunts funeral in kansas, making my way to georgia. The car began to slow down and stop, on the highway. Then it cut off, wouldn't start or move. There was this whining and clanking sound, white smoke and fire shot out from under the car, as i was told by a person that was passing by, he stopped to make sure that i got out of the car. It just got to 130,000 miles. Had it towed to a shop and was told that the engine was gone.
The low beam lighting "h11" pigtail is a melted connector and the low beam lighting is going out constantly. We have replaced the lights and the pigtail twice this year.
Head light burn out every few months passenger side. Repalced head lamp dozen times already.
For the second time in the past 3 years, the passenger side low beam headlight socket has melted, making the low beam headlight non-functional. I do not use my low beams as daytime running lights and, after the first meltdown of the socket, i consciously tried to use the headlights sparingly. The manual references a 55 watt replacement bulb and that is what i am using. The auto parts store clerk also looked up the replacement bulb and guided me to the bulb i am using. I am concerned the melted socket could cause a fire and, therefore, i fear driving the vehicle at night, in the rain, or at any other time low beams are required. My mechanic thought it is a voltage problem. With a 6-year old vehicle and nearly 150,000 miles, i am reluctant to sink a large sum of money into repairs. Given this is the third time the sockets have melted (2x passenger side; 1x driver side), i believe this is a chronic issue that kia should address. A simple internet search reveals this problem is not an issue solely with my sorento, but is a more widespread problem.
I have a head lights that keep going in and out . I have had it repairs a lot of times but it keeps doing it . Ithen got a paper in the mail for a extension on the lights for my model vehicle cause the connectors in the headlight assembly needed to be replacedso i took it to kia. They told me that because i had it fixed so many time that theres not enough wire to replace it again this was on may 14 2019 and they said that my whole headlight assembly needed to be changed in order to fix it but they would have to askkia for coverage . On may 30th i called again to see if they were gonna cover it and they said no even tho this a safety concern. That because i didn't go to them to fix it in the first place they wont cover it .
My low beam headlights keep blowing out,my rear wind shield wiper doesn't lay on the glass. Therefore,it doesn't clean well, the seatbelt in the middle row keeps falling in the seat crack making it hard to get out and buckle up. My rear kia symbol is chipping paint.
Our interior lights quit working shortly after purchasing the vehicle so we had it repaired. 2 weeks later we had an electrical fire and damage to wireing the mechanic didn't replace. $5,000 later, now the headlights flicker while driving if you use the turning signal. Huge safety issue!!!! also while driving the car out of the blue jerks quick and hard. We don't feel safe in this vehicle anymore.
While making a turn both headlights go out while turn signal is on. Then after making turn they come back on. Doesn't happen all the time intermittent and random. Very dangerous.
Passenger headlight works sometimes only. When i went to replace the headlight, the bulb started working again.took the car to the dealer where it was purchased and was informed that the connector for the bulb had disintegrated. The entire headlight assembly was replaced. Less than 6 months later the connector and the wiring in the new part had too disintegrated. Leading up to the disintegration on the replacement, i would smell an electrical burning smell. Took it back to the dealership. I was told it was grounding out, but they could not tell from where. My concerns are 1. The area where wiring is failing may cause a fire.2. While driving at night, the headlight/s may go out making it impossible for oncoming drivers to see my vehicle. Some of the areas where i drive are not well lit and/or reflectors are used as guidance along the road.
My vehicle has continuously melted wiring harness after wiring harness that run my headlights. Not sure if this happens while in motion or stationary, i just notice it when i am down to one headlight. This has become very dangerous because i constantly have to drive in the dark with one headlight. Also it really scares me that my vehicle is melting wires that connect to other wires that could easily cause a fire!
Low beam headlights keep shorting out every couple months.
When the left blinker is activated, the headlights, and lighting of interior driver panel), turn off.this occurs when in motion or stationary.i have to tap the blinker arm to get the lights to turn back on.this is a major safety concern driving down dark streets at night.in essence, i'm driving "blind" and it causes confusion to oncoming traffic.
Low beam assembly wiring on both low beams has melted.this has been reported in numerous car blogs as a known issue.
Left blinker is fast after replacement and dim. Right headlight replaced and workstemporarily if you unplug it abs plug in.
My kia sorento's brakelights will not luminate.i changed the bulbs and they still will not luminate.after doing some research, i found many others with the same problem and in 2013, there was a recall for 2011 kia sorentos because the brake lamp switch was faulty.after contacting the dealer. I was told my vin was not one of the ones recalled.. I had no idea my brake lights were not working until i was pulled over by the police while driving through the city.i have attached a copy of the recall notice
Low beam headlamps are failing due to wiring harness melting causing a short.this a safety issue for visibility at night and could start a fire in the engine compartment.this problem was identified when driving on the i-17 in north phoenix and verified once we got home.the harness was replaced by a certified mechanic twice and both times the harness melted.oe headlamps are being used.currently, we have no driver side headlamp due to a concern for fire.
From about a couple of months after i purchased the vehicle, i have had continuous headlight issues.it started with my driver's side headlight, so i replaced the bulb.within 2 weeks my passenger light went out, so i replace that bulb as well.since then the headlights have gone out 5 times on the driver's side and 4 times on the passenger side.i have replaced bulbs, wiring harnesses, and complete headlight assemblies.as of right now, i am without dim lights.i am forced to drive around with my bright lights on.i have received multiple warning citations for driving around with my bright lights on.after speaking with my mechanic today he warned me that the headlight wiring harnesses are completely burned through.with small children, i am constantly worried and afraid of a fire.i have spoken with kia multiple times and they aren't willing to do anything to help alleviate the problem.
My door handle or door latch will not open from the outside on my drivers side door and also my left back door will not open from the outside or inside. It is dangerous for and my kids. Also, my headrest has fallen off. I have issues with my lights, they will not work for the interior.
Headlight housing has become overheated and melted causing me to replace one headlight at $900. When it happened again i spliced the new housing yet the bulb keeps blowing needing replaced. There is knocking in the engine that gets worse when my speed increases and have been told that it sounds like the engine is not getting enough oil. The head gasket has been replaced and it still seems to be burning or losing oil. The indicator lights on the dashboard all randomly come on and then go off. While driving the car seemed to lose power at times then would die at a stop light. This all has been going on for the past six months or more. In the past year i have paid $1900 plus on random repairs
Both low headlight bulbs have gone out many times. Despite being replaced, they continue not to work. The wiring seems to have a short in it because when it is wiggled the light comes on but goes right back out. The socket is very hot to touch and smells hot. I'm afraid the wiring will cause a fire. This has happened to both front low beam lights. Most recently today to the passenger side light. I currently have two non workable low lights
I've replaced the driver side low beam headlight 4 times in 2 months and the driver side front turn signal twice during the same span. There seems to be a short as the headlight will work until i use the turn signal while the headlights are on. The headlight burns out and then the turn signal only flashes when the switch for the headlights is off.
I have had to replace the head lights on my vehicle long before they should have ever been needed to. In fact i literally just got it back from dealer today after they did recalls on the vehicle and the driver side is out,which was replaced by auto zone not even a month ago. The side blinker that is next to the headlight is also out now too. I'm not sure of they knocked something loose,but it was working this morning. However, now reading the other complaints about the headlights burning out too quickly,i'm starting to wonder.
I have had my 2011 kia sorento for 2 years now and at about 115k miles after starting the car the air bag indicator light came on and will not go off. After researching, it appears that this is a common problem. I suggest that kia looks into this and issues a recall since this is a obvious problem and i like others carry children as passengers and do not feel safe anymore and am looking into other auto manufacturers.
When driving car jerks and engine cuts out losing all power and mobility. Usually comes back on within seconds. This happens when driving at any rate of speed. A few times i had to pull over to the side of the road with no power and restart the car.when losing all power i have been on the highway driving 55-60mph. All power is lost and with no power steering i have had to get the car off the road out of the way of traffic. This has happened about 6 times. Often smell something burning or melting. Smoke from dash a few times. No fires yet... Also passenger side head lamp continues to go out because of the wires and harness melting.
The wiring harness for the passanger side headlight keeps melting. I have replaced it several times and it continues to happen.
First warning sign was the headlight, low beams, and all interior electronics would shut completely off for about 2 seconds randomly when the turn signal was used. Next the driver side headlight, low beam, went out when replacing the bulb the replacement bulb worked until the bulb was placed in the socket. After cleaning the sockets to create a better connection, still nothing worked. I switched bulbs from driver to passenger to see if the bulb would get a good connection on the passenger side and now neither low beam headlight works. This is a light switch issue that was recalled for 2012-16 kia sorento's but i'm having the same issue in a 2011.
All of a sudden all my interior dash lights and headlights started blinking while the car was running. I shut the car off and it continued, turned the car back on and it was still going. Then the flickering randomly stopped.the car was stationary in my driveway.
When turning on the lights to drive at night, they will go out without warning. When i turn on the high beams, the same thing happens. After this back and forth, the problem goes away until the next night. I cannot drive the car at night now. My mechanic is researching this issue and there is a record of this problem on line. I have not heard about a recall yet.
The contact owns a 2011 kia sorento. The contact stated that the low beam head lights failed to illuminate and the wires around both head lights melted. The failure recurred multiple times. The vehicle was taken to a dealer for diagnostic testing. The headlights were replaced, but the failure recurred. The manufacturer was notified of the failure. The approximate failure mileage was 80,000.
The bulbs for the low beam headlights havebeen "burning out" at the rate of once a month. Last month, the entire assembly plugin to the bulb was melted due to "a poor contact" or short in the wiring". Unfortunately they said i need an entire headlight assembly (about a $400 part and$250 labor) as they won't just sell the connection plug. Frustrated i found a great mechanic who cut and spliced a new connection plug and it seems to be working. However the concern is that there is still a "short" in the wiring and will eventually do the same thing to the new plug. I have now had the same issue with the other side and am hoping that someone else has found the source of the problem.the other complaint is that this is not covered by the any warranty. There have been numerous complaints about this isse and i stillhave not seen a recall from kia. This is my 2nd kia and i am rethinking about buying another unless this issue is resolved.
Vehicle has had repeated head light issues since purchase. Last visit to the dealer they are recommending changing out headlight assembly at an excessive cost. In researching this issue it seems that many consumers are having the same issue and needs to be recalled to fix.
4 months ago, both low beam headlights burned out at the exact same time. I replaced both.this morning, the passenger side low beam headlight burned out.i will replace it this evening. 2011 kia sorento ex, v6, auto trans, no towing package.
While driving at night the headlights will go off then come back on after being off for approx 2 seconds. It also occurs sometimes when changing lanes and using the turn signals. I feel that it may be a defect in the turn signal headlight assembly switch on the steering column.
Headlight low beam light not working. Replaced bulb and within a few weeks, it would work intermittently. I could wiggle the connection and light would come back on. Then that no longer worked. I took the bulb out of the connection to replace and noticed the connection was melted where the bulb connects to the wire harness. I removed bulb until connection can be replaced.
Original owner '11 sorento 4cyl, awd w/tow package & approx 88k miles.problem 1st noticed about 2 mos ago when seat belt light began flashing with audible clicking coming from relay behind dash.it was daytime when this happened 1st few times & i could not duplicate problem.this issue seemed to happen after starting car & would go away after a few moments of driving.releasing & re-connecting seat belt had no effect.the 1st time it happened @ night i realized that the headlights & dash lights would flash on & off also.still could not duplicate problem, but being a mechanic i watched for it to happen and tried different things to see if they had any effect on the issue.always would begin after initially starting car, but not do it most times.then 3 evenings ago, i found it happening every time i would start the car & would even do it afterwards driving down the road.i was 70 miles from home & tried to get back. It didn't matter whether the headlight switch was on, off or auto, it would still flash all lights & seatbelt light w/clicking from relay. On the way home, while driving a rural road, the lights again started blinking on & off causing me to hit a metal pole a drainage ditch thru farmer's fence into his field.accident pushed metal bumper (behind bumper cover) back about 12", tore the entire front end &lights from car & bent hood back 1 1/2 feet and buckled it upward - all of this without ever deploying the airbag.these problems are prevalent in this car as i have read, but i now have a vehicle which despite it's damage will now duplicate the lights going on & off every time the car is turned on.have contacted kia corp in hopes that they will want to use my car to get to the cause of this issue & finally correct it.as a mechanic i very well understand the need to be able to duplicate problem to find cause ..... Kianow has no excuse.
My headlights keep going out. A few weeks ago, i left for work at 5am, traveling on an unlit road when my headlights completely flicker off. I had to wait until daylight to get to work. When i got back in after my shift, the headlights worked again. A few days later, the passenger side headlight went out. I replaced it. A few days later, it went out again. My husband checked it and found the part that the bulb goes in was melted. Nothing seems to work, changed bulbs multiple times, tried ceramic parts, even rewired it. Mechanics tell me it's an electrical issue, but then they can't find the problem when they look at my car. I've since found out that this is a common problem with the kia sorento. This is a major safety issue for anyone traveling at night. Why isn't this a recall issue?
Low beam headlight on passenger side went out. Repaired. One month later driver side low beam headlight went out. Repaired. Two weeks later passenger side low beam light went out. This time i examined the light, reinstalled same light, and it worked. Shortly after these incidents i stopped driving the vehicle for the summer, but it is clear that a problem exists. I doubt that the first two bulbs were actually burned out.
The contact owns a 2011 kia sorento. While attempting to open the passenger side door from outside the vehicle, the lock failed to open the door. The vehicle was not diagnosed or repaired. The contact also received notification of nhtsa campaign numbers: 156260000 (power train) and 13v114000 (service brakes, hydraulic, exterior lighting). The part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 78,000.
My 2011 kia sorrento parking lights stopped working. Mechanic stated that wire harness had to be replaced from turn signal switch/inside steering column and down through to rear lights. He stated that the area was packed with dirt and debris even into the headlight assemble. Mechanic couldn't figure out why the area was so packed with dirt and water. Total repair cost $398.00
The contact owns a 2011 kia sorento. The contact stated that the air bag indicator illuminated and remained lit. The contact also stated that the headlights operated intermittently and the steering wheel pulled to the right. There was no warning indicator illuminated. An appointment was scheduled with lee johnson kia (425-827-0521, located at 11845 ne 85th st, kirkland, wa 98033). The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 159,000.
Low beam headlights keep burning out.it in started aug of 2014. Frist one headlight than a month later the other side would go out. Changing the bulb seamed to fix the problem. Then the left headlight would turn off and than back on while driving. Then left light quit working all together six months ago. Right side bulb burns out every two month. Today no lights and when i went to change the bulb on the right side, the pigtail/ light socket was half melted. This seams to be a on going problem with this car. There is five other complaints on the safercar.gov site about this. This needs to be recalled and fixed before someone loses thier light at night and are hurt.
General complaint-the material enclosing vehicle front lighting became increasingly difficult to allow sufficient light to pass through. All attempts to clean the surface failed, as it appeared (to a layman) that the material was changing chemically. Dealer replacement was excessively expensive. I purchased and installed an after-market replacement-too soon to evaluate over time, but initial results show excellent performance with no apparent change.
While driving at night on a county road, loud clicking noise came from dashboard, seat belt warning light flashed on and off, and headlights flashed off all at the same time.headlights remained off for 1-2 seconds, came back on, and went off again, and on again.this has happened at least a dozen times since then while driving at night, and also a few times during the daytime (i hear the clicking and see the seat belt indicator light).mechanics at kia dealership said they "could not duplicate" and made no attempt to correct the problem.this happens more often when driving at highway speed (60-70 mph).it has also happened twice after stopping the car and shutting off the ignition.it is a serious safety concern and makes me afraid to drive at night!
Low beam headlight socket keeps melting after replacing. Fire hazard
Headlamps quit working, even though i have repeatedly replaced. Happens about 1 every three weeks.usually happens on the highway during night driving.
Purchased 2011 sorrento from dealer in 2011. Airbag light illuminated since 70k miles. Also, abs light illuminated about one year ago - took in for abs recall with set appointment and was turned away as dealer did not have 'the tool needed '' to perform recall that day. Also, dbc and esc indicator light have been on for years. Finally, within first year of purchase gear shift would jam and not into park. Dealer instructed me over the telephone how to manipulate and fix which worked.
Head lights go out when making turns and just driving at night when head lights are on. Been to dealer they say can't find issue. This has happened many times now came close to hitting car this last time.
Sc098xmrecall has been completed on my vehicle but the site says 'incomplete'.how can i get it changed?i am military stationed in italy, i'm going to ship the vehicle back to the states but all recalls must be completed for that to happen.
2011 kia sorento 116,000. Regularly maintained.the first problem was the driver side back door will not open from the outside, that happened about 6 months ago. Now, my driver side door won't open from the outside. In addition, recently my car has just shut off while driving; foot on the gas at it is not doing anything (no engine light). We park it, shut it off and restart and it will work fine for a while.there is some sort of acceleration problem. I can stop at stop sign and lightly increase my speed and it will tug like engine. No accidents. This is a huge safety concern with having 2 small children in the back seat. If i were in an accident, i would not be able to get my child out of the back. If i was in accident, someone couldn't help me or my children. This to me is very serious! sept 2017 date of back door issue not opening from outside. 3/22/18 drivers door not opening from outside. Car shutting off and not working properly as been since about jan/2018. There is something wrong with headlights too. Since 1/2017, bulbs are good but they just work for a while and then one or the other stops working out of nowhere.
Left headlight connecter melted and shorts out the connection to the light bulb. Overheats really bad. Will have to replace the entire headlight assembly.
Headlights come on and off randomly. This is a serious safety hazard that can cause deaths or injuries. I'm very afraid and extremely nervous when this happens especially when i have my children in the car. I've had to replace the lights about every other month which is ridiculously expensive
I purchased my 2011 kia sorento approximately 1 yr ago and my interior light in front over driver and passenger comes on and off during driving.this did it in the beginning then stopped, now it does it all the time with the illuminating door open sign on dash. They stay on much longer and happens more frequently. I'm afraid to drive with my grand children in car, not sure if safe anymore. Dealer never expressed at time of purchase that there where any recalls for this vehicle. Front makes noise everytime i place foot on brakes, people look over when i hit brakes. Not sure if this is a problem as well(recall). I am unemployed now for 15 months no money to fix these problems. Please let me know if these are part of any recalls. I purchased vehicle from sansone jr., route 66, neptune, nj. Thank you for your assistance.
I was driving down a road at night with my familyand i notice that the lights went out completely in a dark road which scared me because everything went completely black i quickly tried to pull over almost going into a ditch in fear that i might hit something or someone. I tried flicking on the headlights and i know that they would come on and then go off. I also notice that my call battery was drained im assuming in may be a short in the wiring.
Head lights go out every month and have to be replaced. Lights go off while driving which is very scary when it happens at night or on a highway.
Wiring is bad for headlights, melted the headlight assembly. Replaced that and then it melted the wires connected to the headlights.
I have had the front passenger high and low beam replaced twice and it is out again.this is the second time this year within 6 months
Vehicle has consistently needed headlights replaced every 3 months. Vehicle lights will come on and or off while driving in the dark. This is a deadly safety hazard and should be remedied.
Headlight low beam bulbs are burning out at the rate of one (1) to two (2) weeks.the left bulb burned out a couple of years ago.approximately a month ago both of the low beam bulbs burned out at night when my wife was driving home from church.she almost wrecked before she turned the lights on high beam.since then the left side bulb had burned out twice.i have replace these bulbs at a cost of approximately $15.00 each.i am afraid that the lights are going to go out when driving when it is not possible to change to high beam.the last bulb burned out just last night when it was dark.
My air bag light stays on and my headlights are black and have melted wires
The vehicle would not start finally it started in the drive position , have been complaining to the dealer that the vehicle shifts on its own from drive to another position. In addition all the lights remain on in the dash board. Vehicle was taken out the repair shop on 8/25/14 and this problem was rectified.the airbag light is on now since 8/25/14.
The airbag light has come on and will not go off. Hook up the device to see what it says and do not even get a code to help. Ask kia and they say it will cost around $1,000 dollars to repair.
The issue i am having is that the entire lighting system will shut off when driving. Its spontaneous when it does it but it sometimes comes back on. This causes me to be driving on the interstate at night with no way of seeing or others to see me. Took it into the dealership and they couldn't find anything wrong when they replaced multiple parts on the vehicle.
There was a replacement of the passenger cv axle. It was aftermarket and not oem. I had to replace the front low beam wiring harness and bulbs at my own cost twice. Once in florida and another in my home state. Also the passenger side airbag light isn't working properly. They sent me the recalls on both. Then proceeded to say that the recall for the airbag light is under recall. Also if i could not get or find my receipts from the mechanic shop. I would not get reimbursed. Kia has been knowing about this problem for years! on top of the cv axle this is too much. It is damaging my transmission as we speak. My brakes are very spongey.
Left low beem light is out in my car it is a new bulb.this is the 2nd time it has happened also the lights go out for no reasion i will be driving and they go out,i have to use the on and off lever flick it multipal times to get themto come back on i have taken it to dealler 4 times they cant find out why it dose it also last night for some resion my right door will not open from out side nor the driver side rear door is doing the same thing as of last night ?????????
My room lp fuse keeps blowing. It had a recall for the same problem. I went out and started my car and seen that the clock and interior lights were not working. I pulled fuse put a new one in and when i started it again it blew again. Then the airbag light came on and it is staying on. I have replaced the room lp fuse about 12 times. It was a recall got fixed and having the same problem again.
Headlights dont work. Kept teplacing bulbs and still dont work. Brake lights same issue, teplace bulbs and lights dont work. Vehicle has had multiple problems with electrical.ive had to replace the radio 3 times, the enginition had to be replaced.since ive owned this vehicle i've had back to the garage multiple times for repairs and kept telling them there is an electrical problem but they dont want to admit it.
I experienced repeated headlamps bulbs burning out.i found the site repairpal.com and reported the problem.i no longer own this vehicle due to the issue, but receive alerts from repair pal when others report the problem.it continues -- i still receive alerts.i am glad i found this means to report the problem.please investigate.it is a safety issue because you never know when it will happen.i was stopped by the police once and given a warning.the following is what i wrote on repairpal.com. The link to this site is:http://repairpal.com/head-lamps-057have had 3 low beam headlights blow over the past couple of months.today the dealership told me that it was caused by a short in the headlamp assembly to the tune of a $400 part and about $250 labor.not covered by the maximum wrap coverage extended warranty.arghh!have no choice but to have it fixed, but never will i buy another kia.followup:this is my note to the kia: "this is in reference to case # [xxx].thank you for returning my call after i sent the previous message... Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Passenger head light keep burning out as soon as i replace it it smells like wires are burning and when i drive any bumps will make the head lights flicker
The interior dome light quit working took to a mechanic, he looked into the wiring harness and said that all the wires had melted together.this problem could affect all the electrical parts of the truck.also of note is that the truck indicator light showing that the truck is open, even when its not.so far no fire has started. Cost to fix per the mechanic is over $1000, or more.
The passenger side headlight socket keeps melting and the bulb stops workingi already replaced the socket 2 times. Look online and there are a bunch of the same complaints.
Clock spring malfunction causing airbag light to illuminate on dash. Steering wheelcontrols do not work.this is a constant and daily issue. It happens while driving as well as parked. Low beam socket melted. Since been replaced by me. Both issues are under a recall but my vin is not listed. My vehicles year make and model are listed in a current recall but my vin does not fall within it.
Engine light is on, keeps stalling out at a stop or when turning, smells like something burning, now making a rough grinding noise from motor.keeps going through oil, putting two quarts of oil in every other day.passenger side door in back wont open from the outside.the passenger side headlight keeps blowing out, the tires on the front end keep going bold.
This issue is ongoing and looking at the reports on this site, needs immediate recall considering the dealerships wants to charge over 500.00 to replace the headlight assembly. I have had my passenger low beam bulb replaced several times by the dealership. The wire connection is over heating. Now the passenger side is out. I can not afford these 1000.00 issue that apparently is wide spread. Kia needs to do the right thing and recall this asap. I am only driving during the day. Immediate attention is needed.
Headlights (low beams) shut off while driving. Often seem to occur when using signal or afterwards.lights other times might just go off briefly, or require driver to put high beams on then toggle down to low beams. Occurs often on highway and secondary roads.many similar reports on internet.there had been a warranty extension for low beam wire harness that may or may not be associated, however any loss of lights due to a known problem is clearly a safety hazard.kia has a history of minimizing issues that should be safety recalls. Dealership service area continually states they cannot recreate issue, of course they attempt during the day light hours.
I came to a stop, suddenly the dash lights started flashing, and the car would not accelerate. I turned the key a couple of times but nothing happened, i turned off the radio and then turned on my emergency flashers.i then put the car in park and turned the key again.this time the car started and i drove it home.two days later the sorento was taken to the shop. Possible reason given on the workorder for the stalling/shutting down was that the gas tank had been overfilled.the technician also told my husband that this problem had been reported in other vehicles and should be solved by the brake switch recall, service bulletin 13v114000.he explained that the engine control system receives a signal from the brake switch for the starting process and, if the signal is not received, the vehicle will not start.because of the faulty brake switch, he stated that it could interrupt the operation of the vehicle by sending an erroneous signal to the engine control system, activating the "no start" process.even with the vehicle running, this would cause the engine to cut out.he further stated this recall replacement of the brake light signal switch should cure that problem.after running a complete diagnostic check on the vehicle, the service rep said there were no stored codes in the engine control memory indicating a fault.since shutting the motor off due to an erroneous signal that the brake was not engaged is not a set fault code, this may not have been recorded.also, the rep stated that if a fault had occurred, it may not have been in place long enough to record a fault code.though he did givethese answers verbally, they were not specifically indicated on the service invoice, and this connection was not listed on the recall notice for the brake light switch.is this kias official position that the brake switch recall fixes the engine shutdown?
The contact owns a 2011 kia sorento. The contact stated that the passenger side fog light failed to illuminate and was replaced. Shortly after, the driver side headlight failed to illuminate. The vehicle was inspected by an independent mechanic who diagnosed that there was an internal short within the headlight assembly unit and the vehicle needed to be taken to a dealer for repairs. The contact scheduled a diagnostic appointment with kia fargo (3901 2nd ave s, fargo, nd 58103, 888-569-7621). The manufacturer was notified and stated that the vehicle was out of the five year/60,000 mile warranty. The contact was advised to call a dealer to diagnose and repair the vehicle. The approximate failure mileage was 80,000.
The contact owns a 2011 kia sorento. While driving 30 mph, the air bag warning indicator illuminated. The vehicle was taken to the dealer (jim ellis kia of kennesaw, 1221 auto park drive northwest, kennesaw, ga 30144) where it was diagnosed that the clockspring needed replacement. The contact stated that the clockspring was replaced, but was concerned that the air bag inflator was not also replaced. The contact was also concerned that the vehicle might have an electrical failure because the headlights failed to illuminate and the headlight bulbs had been replaced several times. The same dealer stated that the air bag warning indicator would remain illuminated because there was also a failure with the air bag sensor in the seats. The contact stated that the air bag sensor in the seats was not repaired due to the cost. The manufacturer was made aware of the failures and informed the contact that she would be responsible for the cost of the air bag seat sensor replacement. The failure mileage was 96,000.
The contact owns a 2011 kia sorento. The contact stated that while, driving at an undetermined speed at night and making a turn the headlights became inoperable without warning for a few seconds. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 120,000. The vin was not available.
When coming to a stop at a light or stop sign, usually on a slight downhill slope, the vehicle engine dies completely.it usually happens after the vehicle has be driven for 10-15 minutes, parked for 10-15 minutes then driven again for ten minutes.once it dies i am able to start it up right away. It is a push start "key" and the car dies after i apply the brakes and am very near to a complete stop.this has happened within a few months of purchase and occurs randomly, every few months.it has happened six to tentimes since i purchased the car.i have brought it into the dealer at least three times and the computer comes back with no codes.they can't replicate it and do not know what to fix. Today, the dealer installed a monitor for me to use for two weeks to see if it happens and we can capture the info in real time.kia manufacturer customer service was abominable. I am trying to get a field technician to look at it and communicate with the dealer.
The contact owns a 2011 kia sorento. The contact stated that while operating the vehicle, the check engine warning light remained illuminated. The vehicle was taken to the local dealer west herr kia located at 3565 southwestern blvd, orchard park, ny 14127 who diagnosed the vehicle with a fuel vapor leak and that the fuel tank needed to be replaced. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 83,000.
My struts make my tires pop at least every two weeks got them replaced over 10 times and also my fuel injectors have been replaced and still give off a stinky smell it may result in getting another catalic converter
Throttle position sensor (part of throttle body) hazard! random. The vehicle radio will shut off, all dashboard lights will illuminate (same lights illuminate when the vehicle is started), and then the throttle pedal loses the ability to accelerate even when pressed all the way to the floor. There is no acceleration/power what so ever! the vehicle will maintain a speed 20 mph. This has been confirmed as the vehicle is pulled off the road to safety.to correct, emergency exit to side of the road, place the vehicle in park, turn the vehicle off, and then restart the vehicle. This has happened on numerous occasions while driving at accelerated speed (40-60 mph) of which the vehicle was pulling out into traffic, while on the highway, and while accelerating after a stop light. This is a very hazardous/dangerous condition that has nearly placed me into an accident that could have ether severely injured or killed me by oncoming traffic. There are multiple complaints regarding this issue when searched on youtube. Https://www.youtube.com/watch?v=nhqaqurnfv0 https://www.youtube.com/watch?v=834xlhqgrno
When starting vehicle, engine revs up & won't stop until vehicle is turned off. This happens intermittently & has continued to be a problem for the last 3 years. I have reported this problem several times to my kia dealership where all regular maintenance has been serviced since i purchased this vehicle in 2010. They state they have noted this problem but since it doesn't happen all the time, nothing has been done.
This problem occurs intermittently about once per month.when entering traffic at an intersection following a complete stop, the car begins to move momentarily when the accelerator is depressed.it then loses power or coasts for approximately 2-3 seconds before power is resumed.during the time period of coasting, the vehicle is in the line of traffic and subject to being involved in an accident.this is a very unsafe situation.the vehicle has been taken back to the dealership at least 6 times for correction of the problem.since the check engine light does not come on and no computer error codes are recorded, the dealer is unable to determine the exact cause and refuses to "throw a part at it".the problem has been reported to kia customer service with no suggestion as to what may be failing.kia is either unable or unwilling to share information about similar problems that may be recorded in their database.their only response is to take the car back to the dealer to see if they can duplicate the problem.
Driving down hwy. O in orrick mo with two other passengers my daughter 15 and my granddaughter 5. Around 5pm saturday hune 2nd a smell of smoke came through front vents. As i started to pull over a swoosh sound came from the car and flames shot out of the hood of the car. Then from under the dash inside. Through the car in park and open the door. Ran to get my granddaughter out of her car seat and a third passenger my daughter got out of the backseat as well. With in minutes the car was totally in flames.*dtvin unknown. Consumer stated she suffered 2nd degree burns.
Dealer said fuel tank had to be replaced due to pitting and corrosion. Please note that the section of the tank that is showing signs of corrosion and leaking are inside the passenger compartment. Specifically under the rear passenger seat. The vehicle was at the dealer because the check engine light was on. Video is available and we will be advising dealer to return the damaged fuel tank to us.
Please be advised this is in addition to the fuel tank corrosion previously reported. The underside of the vehicle is eaten up with rust. It is affecting the unit body as well as several structural members of the vehicle. Have spoken with kia and they refuse to do anything about it. I feel that this is a serious issue as it is affecting the entire structural integrity of the vehicle.
Purchased new vehicle with 0 miles,drove 134 miles on 2nd day and vehicle broke down-fuel pump failure.vehicle towed to dealer-after 10 days,vehicle was ready to drive home.
My tires feel as if they are going to fall off, also every small bump i hit feels as if i hit a big pothole or a object when that's not the case and my wheels pop as i turn
Recall!!!when accelerating more than 60-80 mph on the interstate, the eco sensor light pops on and my suv jerks back then picks up speed causing the back of my head to hit your head restraint. It is very scary!!!!
Car makesloud roaring sound upon cold start. It is typically the loudest when it has been left sitting all night and at first start. It will not make the noise after that unless it sits for at least 8hrs.i took it to kia and they explained it wouldn't damage my car and it's mostly just a loud noise and annoyance. They also explained they had seen this before and one of the mechanics even said he drove his kia around for years and it made the same noise. It is loud.
We have taken our 2011 kia sorento to mulitple dealerships to get fixed. All say the engine is shot. There is a seal inside the engine that is making the vehicle not work. There is multiple recalls for other years of the kia sorento but not ours. The mechanics say that this year and make has had multiple issues with the engine. I am wondering when this year will be recalled for engine issues? when i start the 2011 kia is spudders and blows smoke out the muffler. I have been told that the whole engine needs to be replaced. The spuddering and smoke happens right when i start the vehicle. It is a 2011 and i only have 96k miles on it.
I was driving 30 miles an hour when my car stalled out. I managed to pull over to the side of the road but was unable to get the car to start. The car was towed to the kia dealership where they replaced the main fuse panel and the fuel pump. The service manager said one shorted the other out and that it was a fluke. On 4/7/2013, the car would not start. Again, car towed to dealership where the same problem has occurred. Nobody, can tell me why this is happening and i am really nervous to drive the car again.. If the car stalls out while i'm driving on the highway, it could be disastrous. Kia is saying they haven't heard this happening with other vehicles, however, after coming to this site, it seems to be happening with regularity. Help. What are my rights??
While driving back from oregon to idaho i was in cruise control going approximately 67mph and the vehicle lost power. I pressed on the gas and nothing so i disabled the cruise control and again attempted to press on the gas and it continued to lose power so i pulled onto the side of the road. Turned the car off and tried to start it again and it would not start. It had been to the mechanic that week to be checked out and when it was towed back the mechanic reported it had blown two cylinders.
The contact owns a 2011 kia sorento. The contact stated that while driving approximately 70 mph with the cruise control activated she heard a loud noise underneath the drivers seat. The vehicle then shuttered, stalled and wouldn't accelerate. The driver was able to keep driving, but couldn't accelerate over 20 mph. The vehicle was inspected by a dealer who informed the contact that the pressure control solenoid valve failed and that they needed to replace the transmission. The vehicle was repaired. The failure mileage was approximately 3,500.the consumer stated the vehicle has been in the shop two more times since filing the complaint. The consumer stated there was a strange noise coming from the vehicle. The dealer was claiming there were different problems with the vehicle, which was causing the noise.the consumer stated the doors would not lock and unlock and also the dome light wasn't working.the dealer found the door locks were disabled and the dome light connector was not connected. Updated 03/30/11
The contact owns a 2011 kia sorrento. The contact stated that when the interior light switch was in the auto position, the interior lighting would not turn off. The failure recurred intermittently. The vehicle was taken to a dealer where it was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 63,800.
2011 kia sorento. Consumer writes regarding problems with vehicle within the first 2 months of purchase *tgwthe consumer stated the stalled while driving on the highway. It would down shift unexpectedly and then jerk and jolt.there were times when the consumer applied the accelerator and the vehicle would not respond for a short period before the vehicle revved up and accelerated.the vehicle also pulled to the right and there was a bad grinding/rubbing sound coming from the front drivers side of the vehicle, along with spongy brakes which was a problem from the start.the consumer stated when she started the vehicle, there was a knocking noise coming from the engine. The interior lights went out, the drivers side window switch was faulty and the back-up camera stopped working.
The contact owns a 2011 kia sorento. The contact stated that the front and rear driver side doors locked and failed to open. The vehicle was not taken to the dealer. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 85,000.
The contact owns a 2011 kia sorento. The contact was unable to open the doors from outside the vehicle. The dealer (billion auto kia in sioux city, iowa) diagnosed that the vehicle doors needed actuators. The vehicle was not repaired. The manufacturer was not notified of the failure. The vin was unknown. The failure mileage was 138,000.
The contact owns a 2011 kia sorento. The contact stated that the driver's side door lock failed and the driver's side door could not be unlocked from the exterior, only from the interior of the vehicle. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure and current mileage was 63,000.
The contact owns a 2011 kia sorento. The contact stated that the rear driver and rear passenger side doors failed to open from outside and inside the vehicle. The vehicle was taken to the dealer who replaced the parts with plastic locks, but the failure recurred. The front passenger side door failed to lock and unlock without warning. The vehicle was to be taken back to the dealer for a third repair. The manufacturer was notified of the failure and provided no recommendation. The vin was not available. The approximate failure mileage was 28,000.
The contact owns a 2011 kia sorento. The contact stated that the rear driver side door would not open from the outside. There were no warning indicators illuminated. The dealer diagnosed that the door lock would need to be replaced. The vehicle was not repaired. The manufacturer was not notified. The vin was invalid. The failure mileage was 95,000. Updated 01/23/2017*ctupdated 7/10/18
The contact owns a 2011 kia sorento. The contact stated that the rear driver's side door failed to lock manually or with the key fob. Also, there was an abnormal clicking noise when starting the vehicle. There were no warning indicators illuminated. The local dealer and the manufacturer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was 110,000.
On 1/16/2017 i went to a dr appointment.when i came out i unlocked the car and the outside handle on the driver's side door wouldn't work.the door was unlocked but the handle would not work.i had to go into the car from the passenger side and climb over to open the door from the inside.this was not easy as i am a short 67 year old woman.took the car into a mechanic and he had to order the entire latch assembly $243.50.i checked on the nhtsa site and there are so many other cars that have had this safety issue also.it looks like that this problem is becoming a bigger problem as our cars age.hopefully my other doors won't break also as was the case for several other owners. Please look into this extremely potentially dangerous issue and have kia issue a recall.thank you for your time.
The contact owns a 2011 kia sorento. The contact stated that the front driver side exterior door failed to unlock manually or with the key fob. The contact entered the vehicle through the front or rear passenger side doors. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure. The approximate failure mileage was 171,000.
The contact owns a 2011 kia sorento. The contact stated that the passenger and driver side door failed to open from the outside of the vehicle. The vehicle was taken to independent mechanic where it was diagnosed that the latches fractured and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 85,000.
The contact owns a 2011 kia sorento. While attempting to open the passenger side door from outside the vehicle, the lock failed to open the door. The vehicle was not diagnosed or repaired. The contact also received notification of nhtsa campaign numbers: 156260000 (power train) and 13v114000 (service brakes, hydraulic, exterior lighting). The part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 78,000.
The contact owns a 2011 kia sorento. The contact stated that keyfob failed to unlock any of the doors on the vehicle. Due to the failure, the contact had the vehicle towed to napleton river oaks kia (1951 river oaks dr, calumet city, il 60409) where a diagnostic test was still pending. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000. The vin was not available.
The contact owns a 2011 kia sorento. The rear driver side door failed to open from inside or outside the vehicle. The contact took the vehicle to the dealer to be diagnosed and the mechanic stated that the door latch had to be replaced. The vehicle was not repaired. The manufacturer was notified. The approximate failure mileage was 79,000.
The contact owns a 2011 kia sorento. The contact stated that all the exterior door handles failed to open the vehicle from the outside. Vehicle was not taken to the dealer for diagnostic testing and stated that there were no recalls at the time. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 98,000.
The contact owns a 2011 kia sorento. The contact stated that the front driver side door failed to open from outside the vehicle. The contact had to enter the vehicle from the front passenger side door. The failure recurred continuously. The vehicle was taken to an independent mechanic where it was diagnosed that the door actuator and latch failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 110,000. The vin was unavailable.
The contact owns a 2011 kia sorento. The contact stated that the driver side door failed to open. The vehicle was taken to a dealer where it was diagnosed that the door latch was defective and needed to be replaced. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 60,000.
The contact owns a 2011 kia sorento. The contact stated that the front passenger and driver side doors failed to open from outside the vehicle. The contact mentioned that the failure occurred on two separate occasions. The vehicle was taken to the dealer where it was diagnosed that the latches for both doors needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failures. The failure mileage was 95,566. ....updated 07/05/16 the consumer stated the passenger and driver side doors would not open from the outside. Updated 07/20/16.
The contact owns a 2011 kia sorento. The contact stated that the chrome on the door handle was peeling and caused a passenger to sustain cuts to the hand when attempting to open the door. It was unknown which door handle experienced the failure. The vehicle was not diagnosed or repaired. The failure mileage was 88,200. The consumer stated the defective door handle, was on the driver's side rear passenger door. Updated 11/05/15.
The contact owns a 2011 kia sorento. The contact stated that upon entering the vehicle, the driver front and passenger front side doors failed to open. The vehicle was driven to the dealer for diagnostic testing. The technician diagnosed that the latch assembly kit needed to be replaced. The vehicle was not repaired. The manufacturer was notified. The approximate failure mileage was 86,000.
The contact owns a 2011 kia sorento. The contact stated that the rear driver's side door failed to open or operate as needed, without warning. The contact called spradley kia (2145 hwy 50 west, pueblo, co 81008, (719) 543-6710) where an appointment was scheduled to have the vehicle diagnosed. The vehicle was not yet diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
Airbag light for passenger is on.also the back right passenger door won't open from the outside or inside. Door not locked and child lock is off.
The contact owns a 2011 kia sorento. Without warning, the plastic door latch piece prematurely fractured on the front driver and passenger side doors. The contact was unable to open the doors from the outside. The contact was locked out of the vehicle and had to make the necessary adjustments with a locksmith to unlock the doors due to the failure. The vin was included in nhtsa campaign number: 15v626000 (power train). The manufacturer was not notified. The approximate failure mileage was 70,000.
The contact owns a 2011 kia sorento. The contact stated that the rear passenger's side door failed to open from the outside however, opened from inside the vehicle. The contact had to climb over the driver's seat to open the door. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 144,000.
The contact owns a 2011 kia sorento. The contact stated that the rear driver side door would not open from outside of the vehicle. The vehicle was taken to the dealer where it was diagnosed that the vehicle needed a new door latch assembly. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 90,461.
The contact owns a 2011 kia sorento. The contact stated that the latches on both rear doors did not lock. The vehicle was not taken to the dealer. The manufacturer was called, but did not return the contact's call. The failure was not repaired. The failure mileage was approximately 100,000.
The contact owns a 2011 kia sorento. While attempting to enter the vehicle, the front driver and passenger doors and the rear passenger door failed to open from outside the vehicle. The vehicle was taken to a dealer where it was diagnosed that the door latch needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 104,000.
The contact owns a 2011 kia sorento. The contact stated that while driving approximately 70 mph with the cruise control activated she heard a loud noise underneath the drivers seat. The vehicle then shuttered, stalled and wouldn't accelerate. The driver was able to keep driving, but couldn't accelerate over 20 mph. The vehicle was inspected by a dealer who informed the contact that the pressure control solenoid valve failed and that they needed to replace the transmission. The vehicle was repaired. The failure mileage was approximately 3,500.the consumer stated the vehicle has been in the shop two more times since filing the complaint. The consumer stated there was a strange noise coming from the vehicle. The dealer was claiming there were different problems with the vehicle, which was causing the noise.the consumer stated the doors would not lock and unlock and also the dome light wasn't working.the dealer found the door locks were disabled and the dome light connector was not connected. Updated 03/30/11
I was parking my 2011 kia sorento to get to work and tried to put the gear in reverse.the gear would not go past neutral. I was able to park but had to keep the gear in neutral and apply the manual brakes.
The contact owns a 2011 kia sorento. While trying to start the vehicle and going in reverse, the vehicle lunged and did not move due to the shifter not functioning properly. The vehicle made an abnormal noise. The vehicle was able to be operated by shifting the vehicle into park and going back into reverse. The abs sensor and traction control sensor illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 72,078.updated 02/12/16*ljthe consumer stated he went to the dealer for a failed transmission and a problem with the abs sensors on the rear wheel hubs. Updated 03/31/16.
Started vehicle and put into reverse, once in reverse i began to back up, the gear slips out of reverse into neutral. If placed back into gear park, reverse or drive it pauses for a few seconds then shifts hard with a clank sound. If you proceed to drive it shifts like it is going from first to third gear. It will not correct itself once driving. Sometimes when this happens i can turn the vehicle off and restart it and it works fine with no slipping or shifting problems, the check engine light does not come on. However today it will not correct itself and the check engine light has come on.updated 11/02/2017
There was a replacement of the passenger cv axle. It was aftermarket and not oem. I had to replace the front low beam wiring harness and bulbs at my own cost twice. Once in florida and another in my home state. Also the passenger side airbag light isn't working properly. They sent me the recalls on both. Then proceeded to say that the recall for the airbag light is under recall. Also if i could not get or find my receipts from the mechanic shop. I would not get reimbursed. Kia has been knowing about this problem for years! on top of the cv axle this is too much. It is damaging my transmission as we speak. My brakes are very spongey.
Stability control and downhill assist light came on while driving. Once stopped, shifter would not go past neutral. In order to get past neutral, had to turn off engine and restart.
While pulling into parking space, car became non-responsive to gas pedal input, but brakes sill worked.hill asst and etc lights lit up on dash, car would not shift past neutral.turned car off and on and was able to shift to park.car started normally after being shut off.
I am having the same problems i have read about with the 2011 2.4 engine. Sudden loss of power when the pedal is depressed, stalling upon acceleration, jerking motion and a loud clanking noise when shifting from park, hard shifts from 1st and 2nd gear, and a constant whirring noise in the motor while driving, not while in park.i believe the same defect that affected the transmission on the 4 cylinder engines needs to be investigated on the v6 engines.
The contact owns a 2011 kia sorento. The contact stated that while turning left, the vehicle suddenly lost acceleration power. The failure was recurring. The vehicle was taken to the dealer, who stated that the transmission fluid was low. The transmission was fluid was filled but the failure recurred. The vehicle was returned to the dealer where it was scheduled for unknown repairs. The manufacturer was contacted about the failure and informed the contact that the vehicle was not included in nhtsa campaign number: 11v258000 (power train). The failure mileage was approximately 70,000.
Vehicle started grinding with no prior issues at a stop sign. Would not move at all. Towed to mechanic and was told that the intermediate shaft had broken. Found previous recalls for this exact problem on other 2011 kia sorento 2 wheel drive 4 cylinder models, the exact same make, model, and year as our own. Called kia and was informed that there was indeed a recall, however it was not in effect for my vin. The same model, year, everything. Just not my vin. Very expensive repair that will likely require the replacement of the transmission. Kia is aware of a problem with these intermediate shafts and is not properly repairing thousands of vehicles.
At complete stop, car would not shift into reverse. 1.4 miles later, attempt to park . The vehicle would not shift past neutral. Dash light illuminated steer assist and downhill park. Depressed emergency brake and turned vehicle off with gear shift in neutral.restarted and was able to engage into park.
I was driving on i-95 at aprox. 65 mph and felt a severe jolt. This could have caused an inexperienced driver like either of my kids to loose control.i initially thought someone had hit the rear of my car. There didn't seem to be any other vehicles close enough to have hit me, so i pulled over onto the shoulder to see if i had hit something. Everything looked fine so i proceeded to get back onto the highway. I noticed the car was sluggish and then noticed it was not shifting gears. As i continued to accelerate the engine rpm continued to climb so i had to drive below 45mph.when the shifter was moved to the manual side it was in 4th gear. I pulled over onto the shoulder again and shifted into neutral and drive a few times but it would always go back to 4th gear when in drive. I had to drive the rest of the way, about 20 miles at a slower speed with the flashers on. This morning i checked out the car and it was operating normally. I will bring the vehicle to kia, but will not let other family members drive the car unless i am certain it is corrected. Inow see there are a lot of the same complaints on edmonds. Com.is there a recall for this? i could not find one on your web-site.
2011 kia sorento sx vehicle was put into reverse, started to back up, the transmission gear slips out of reverse, into neutral or not in an engaged gear position and engine rev's up. Observed that the gear shift did not appear to move or displace itself. Placed the gear shift back into park. Waited a 10 seconds or so and put into reverse again. Transmission pauses for a few seconds then shifts hard with a very loud thud /clank /bang sound. This is the replacement transmission of the original equipment transmission and now the issue of slipping out of gear in reverse is exactly unequivocally the same.
I have had a oil temperature sensor p0711 go out twice on my vehicle. The first time back in 2018 and had it replaced. And now again just this month. This has got to be something wrong to keep this not working and keeping the transaxle oil temperature normal on long rides. I would greatly appreciate if this could be fixed this time at no cost to me. This needs to be a recall.
Automatic transmission, went to shift from drive to reverse and would no go into reverse or park. Has done this several times in last two days. The esc and dbc lights were on and should not have been on. I went on a kia forum and there are many complaints for the same thing with cars that have even less mileage than mine.
Vehicle suddenly lost power while turning out of church parking lot. Applying accel pedal barely powered the vehicle but made metallic grinding noise. Pulled over and put vehicle in park, but park did not stop vehicle from rolling downhill. Parking brake was applied until vehicle could be towed home.on inspection, right drive shaft and transmission output gear were both found to have worn. There was a recall and service had already been performed on the vehicle to prevent this failure (rc079-sorento (xm) intermediate shaft repair (2wd vehicles).
1st problem: i bought the car, drove it off the lot, dealership did not get it inspected so i had to take it at 10 miles to get an inspection sticker on it!2nd problem: immediately after buying the car, i noticed all the windows and doors rattled. Took it to kia in kingwood 5 times and they could never hear the sound and/or fixed other things on the car that did not need to be fixed. Problem still exists.3rd problem: engine light kept coming on, 3 visits later, i needed a new transmission, at 13,000 miles..something wrong with sensor that measures fluids??4th problem: taking back at 14,500 miles on monday(3/18/12) to get doors checked out now electronics are messed up and loud noise everytime i lock or roll down windows. Also, cant get key to turn in ignition alot!! what a piece of crap!!!!!!!!!!!!!!!!!!!!!!!!
Stability control and downhill assist lights illuminate while driving. Then when stopped, car will not go past neutral when trying to shift into park. Also, when driving, the brake lights do not work immediately when pedal is depressed. Car will not shift out of park after started and stability control and downhill assist lights are illuminated. Located switch at the upper part of the brake pedal and while car was in neutral, with parking brake on, was able to bump the switch box and then shift car into park.
We are having problems with not being able to shift out of parkand sometimes not being able to put the car back into park. I have 2 lights on that showed up when this started. The traction control light and the down hilnot being able to shift from park or back into park doesn't happen all the time when it does we have to push a key into the little hole buy the shifter to override it
The same thing is happening to my sorento that is listed in od10459049. Vehicle would not go into park from the drive position. The dbc and esc dash lights were also illuminated. This has happend 3 times in 2 weeks.
Was driving my kia and suddenly could no longer drive pulled over n traffic and could only put the e brake on. Nothing else would go in to gear drive reverse and the brakes were not working properly. So put the ebrake on and called tow truck..took it to made in america made in japan..and the say its the input shaft..exactly described on recall for my vin # [xxx] . Manufacture call#sc124. Nhtsa# 15v626 .this happened on 225 placerville rd folsom on friday 1/5/2017 .its currently still at made in america made in japan..please contact. Me a.s.a.p [xxx] .[xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
I bought a brand new kia sorento 2011 in february this year. I have 20 000 miles on it and 2 days ago while i tried to drive off from intersection i heard a noise like something broke coming from driver's front side of the vehicle and right after that starts to make a sound like is keep braking metal. The vehicle went completely undrivable. I called road help assistance and they tow the car to the dealership. Next day they called me back and on my question what is going on they told me that " cv shaft is broken" and they will need to replace that part and that will take more than a week, but they did not showed me the broken part. So i'm not sure if the broken part is available, but should be still in the service center on the kia dealership.
A whirring/whining noise from transmission/drive shaft area when driving above 20 m.p.h., going straight ahead' on smooth pavement. I just purchased this car from a kiadealer and a search does not show that nhtsa action # pe11010 was ever done.campaign id# is11v258000. Please advise as soon as possible.
I was driving at 65 miles an hour on flat roads and the car went to shift to a higher gear and clunk the transmission feels as though it is going to break. This has happened numerous times. I have also had trouble with the clunking noise when i am going 40 and getting ready to speed up. Please help fix this problem for the saftey of others.
Placing the car in reverse resulted in a loud "clunk" felt in the transmission area. However, the vehicle drove normally for a short period of time (about 4 minutes). After entering a highway and beginning to accelerate to merge with traffic, there was a much larger "clunk" form the transmission area, followed by a metallic whining/whirring noise form the same area, and loss of speed. The engine remained running, but the vehicle would not accelerate. I pulled the car off the main road, and had a difficult time getting the car into the "park" gear so i could turn the vehicle off. Kia roadside assistance came and towed the vehicle to a kia dealership for replacement of the transmission.
My 2011 kia sorento 2.4 l w/ auto tranny fwd was fixed on recall almost two months ago.after driving 26 days i had bad accident. From my house to work i stopped at mcdonald rest. To buy breakfast.i got on, started my vehicle, step on my brakes to engage in reverse, the vehicle start shaking, reversed, span 360 degrees, hit the railings and ramp of the restaurant and drive forward in the middle of the parking lot. It stop because the two control arm/axles were damaged. I was shaken and it was hard to remember what really happened what i explained was the same as what the witness saw while lining up on the drive thru to order her breakfast. The witness came over and helped me. The damaged was so expensive that i have to fix the damage thru my insurance. I had the vehicle fixed by reliable shop not by kia dealership in order for me to verify if the accident was the cause of the recall repair. I almost forgot that on the early morning before the accident the vehicle reversed from my garage @ unreasonable speed that i have to control by applying the brakes. The vehicle is drivable and i am still waiting for some parts from kia. Do i have to notify kia what happened or wait until the problem happen again. What is your advise. As of now i am driving the vehicle and i have phobiaeverytime i back up, at least i am aware what happened. Thank you
Headlight low beam bulbs are burning out at the rate of one (1) to two (2) weeks.the left bulb burned out a couple of years ago.approximately a month ago both of the low beam bulbs burned out at night when my wife was driving home from church.she almost wrecked before she turned the lights on high beam.since then the left side bulb had burned out twice.i have replace these bulbs at a cost of approximately $15.00 each.i am afraid that the lights are going to go out when driving when it is not possible to change to high beam.the last bulb burned out just last night when it was dark.
2011 sorento shift really hard, sometimes i have to force it to shift by lowering speed, sometimes it does not want to shift at all and then my engine light comes on, then shifts really hard and wants to stop on me as i am driving. Sometimes at a light it does die, but then start back up. One time it would not go even with pushing the gas all the way down.
The contact owns a 2011 kia sorento. The contact stated that the gear selector indicator did not illuminate and the check engine indicator illuminated intermittently. The contact also mentioned that the abs, dbc, esc, and air bag warning indicators illuminated and then turned off. When the vehicle was turned off and restarted, the failures went away. The contact stated that it took multiple attempts to start the vehicle. The vehicle was taken to bob bell nissan (7900 eastern ave, baltimore, md 21224, (410) 288-2500) to be diagnosed, but the cause of the failure could not be determined. The vehicle was not repaired. The vehicle was also taken to an independent mechanic where it was diagnosed that the transmission failed. The manufacturer was not made aware of the failure. The failure mileage was 130,156.
I was informed brake lights were not illuminating.electric stability control idiot light showed up on dashboard right before being informed.car is also not shifting into park or reverse.drive gear seems ok.
The contact owns a 2011 kia sorento. The contact stated that while driving approximately 30-50 mph, there was an abnormally loud thud coming from underneath the vehicle. The vehicle loss motive power and was guided to the side of the roadway. The vehicle was restarted and driven 5 mph to the residence. The contact stated that since the failure, the vehicle failed to exceed 20 mph while driving. The contact referenced nhtsa campaign number: 11v258000 (power train) however, the vin was not included. A dealer was not contacted. The manufacturer was made aware of the failure and a case was filed. The approximate failure mileage was 185,000.
My 2011 sorento lost all power after a high pitched whirling noise while driving on a 55 mph highway.we had it towed and learned the transmission was gone.once the vehicle was taken apart, the intermediate drive shaft was excessively worn, warped and obviously in need of repair.quick research on your site and kia's site showed the recall concerning right sided drive shaft leading to transmission failure if not taken care of and the made on dates which included my car's date (march 16, 2010).my calls to kia motors, my local dealer, and the service manager only uncovered that my warranty was no longer valid.i have explained to everyone i am well aware of this but would like an explanation as to why my vehicle with a march 16, 2010, born on date, with excessive wear on the drive shaft that lost power while driving on a 55 mph highway just as the recall states (almost to a t) was not covered.no one and i mean absolutely no one can explain to me why it is not covered.
The contact owns a 2011 kia sorento. The contact stated that the vehicle failed to shift to park and rolled forward. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The vin was not available. The failure mileage was 100,000.
The contact owns a 2011 kia sorento. While driving 40 mph, the vehicle stalled without warning. When the accelerator pedal was depressed, the vehicle failed to respond. The vehicle was towed to an independent mechanic where it was diagnosed that the transmission needed to be replaced. Additionally, the contact was informed that the lower radiator hose fractured and also needed to be replaced. The vehicle was not repaired. An unknown dealer was contacted and provided a cost estimate to replace the engine. The manufacturer was not notified. The approximate failure mileage was 137,000.
When slowing down, the transmission would bang forward. This has been happening all the time the car's speed is reduced. We have complaint to dealer many times. The last time we brought the car in for servicing the mechanic said there was something wrong with the transmission, but could not find the problem. He said he adjusted it back to factory start, what ever that means. We are still having the problem to this day.
My husband was on private property. He got in the car, put the car in reverse and backed up. He heard a loud pop. He put the car in drive, and his foot was still on the brake. The car began to accelerate on its own with his foot on the brake until the vehicle got up to 60 miles per hour. Trying not to hit the house, or the person outside of the property he maneuvered the car into the back yard. The car was steadily picking up speed and his foot was on the brake the entire time. He could not get the gear to shift or the brakes to work. The vehicle struck a tree and that impeded the movement of the vehicle. He turned the car off and got out of it.
While at highway speed of about 50 mph, the vehicle will shift hard. The feeling you get is that you have driven over a curb. Have brought to dealership. They checked transmission fluid and reprogrammed transmission. They were unable to determine an issue. The problem persists and is intermittent.
The contact owns a 2011 kia sorento. The contact stated that the vehicle failed to start intermittently.the dealer replaced the transmission, but the failure persisted. The manufacturer was not made aware of the failure. The failure mileage was 34,000. Updated 10/02/14*ljupdated 3/2/2015
The contact owns a 2011 kia sorento. The contact stated that while driving at 25 mph, making a left turned and depressing the accelerator pedal, a riddling noise emitted from the vehicle. The vehicle failed to go forward. The vehicle was towed to a dealer, where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 32,700. Ma 10/2
At 68,000 miles the oil pressure sensor (part #94750-37100) failed and caused a sudden and immediate loss of all engine oil. In the half mile it took us to safely pull over the oil pressure light activated and the dip stick read bone dry. I have researched the issue and found it to be a common problem with kia's, a recall should be issued to replace the part with a better engineered version. Had we not been alert / aware of what was going on the engine could have seized and all power could have been lost while in motion.
Vehicle suddenly down shifts usually at approx. 65 mph. Tires squeal sending me lurching forward. Whiplash! rpm shoots up to 6000 and stays there until i exit the highway and slow down below 40mph. This has happened 5 times in the 4 months i've owned the vehicle.once i was pulling into traffic and the car would not move! i had rush hour traffic coming at me from both directions.dealer keeps saying they can't replicate the problem.my family is going to be very wealthy when i die in this death trap.
I started the car in the driveway,shifted into reverse , lifted my foot from the brake ,the car started to roll backwardsand a loud bam(like i hit something in the driveway). I got out to check and there was nothing. I pulled forward and stopped for a second trying to figure out what was going on. I shifted into reverseand backed out of the driveway and drove away and everything worked normally. This hashappened to me several times in the last 6 months. It has also happened to my wife. I have also had two incidents when after starting the car i couldn't shift out of park. It just wouldn'tmove. The shifter was just stuck there. Turned the car off several times and itfinally let me shift into reverse.
The contact owns a 2011 kia sorento. The contact stated that when attempting to shift the vehicle into reverse, the transmission failed to recognize the gear for which the lever was shifted. The contact mentioned that the vehicle had to be turned off and restarted in order for it to resume normal operation. Also, the contact mentioned that the vehicle would make a loud knocking sound when the transmission was forced into reverse.the vehicle was not inspected or repaired. The manufacturer was not notified. The approximate failure mileage was 77,000.
Reversed car from my driveway. Felt as if i had crashed into something (heard loud grinding sound). Put the car into drive and came to stop. Upon pressing the brakes, felt as if the abs had engaged and gripped all four wheels. Heard loud grinding sound and car jolted (as brakes were pressed). I had my five year old and three old sons with me; they screamed from the jolt. I slowly released the breaks and applied the breaks again, and same thing occurred only with less force. Turned off the car and called for towing. Also, a howling whining noise is heard inside the car. The dealership had it for two weeks, and under the guidance of the field engineer they replaced the transfer case. The howling/whining noise continues. The dealership really tried to resolve the issue. The manager herself test drove the car and also heard the whining/howling sound. I did contact the manufacturer, but frankly felt disappointed. I had asked if anyone has called in with similar complaints and was not given an answer. I feel unsafe and very anxious about driving the car. They dealership stated the breaks were fine, and that no error code was detected. I was not given a definitive answer as to what caused the breaks to behave this way or what is the howling noise that is occurring. This is the third major issue we had with this car.i have an awd vehicle and the current recall only covers the 2wd issue (that also has this howling sound). I have read numerous other complaints in which other 2011 awd sorentos are having similar issues. Please investigate; someone could be seriously hurt or worse.
A vehicle abruptly stopped to turn left and i had to swerve to avoid rear-ending it resulting in head on collision with a utility pole.
2 days ago while driving heard loud sound, whoa, could not determine what caused it. This morning in my garage started for daily drive, when i put car from park to reverse was loud clunk sound. Put back in park did this 3 or 4 times loud clunking with jolting seem to lunge forward. Violent sound and feel. No warning lights are illuminated.my husband got in car, he experienced the same. I called kia service, they told me to call roadside for tow. He told me then it would be a 1 day job. He seemed familiar what i described. Towed to dealer, they called me later of course they could not replicate the problem. We explained over the phone it has to be something due to loud sounds, clunking metal sound, could not put in gear. They kept the car over night, to try again in the morning, they are contacting kia manufacturing for advice. Now i am reading all these complaints, some sound exactly like my experienced. I have no recall letter or notifications. From kialosing faith in kia and afraid to drive this vehicle.
The vehicle abruptly jerks or changes gears when reducing speed. When taking the foot slowly off the gas pedal the vehicle jumps causing the vehicle to almost stop.the transmission also makes a very loud noise. Sometimes it just turns off by itself. Car is only 2 years and a half old and it's already having signs of breaking down and having problems that could cause accidents.kia says they don't know what the problem is.i have taken the car to the dealer twice.the first time they cleaned the throttle body, but it didn't fix the problem.i have taken the car to the dealer again, still waiting for solution.researching the internet, i found there are many similar complaints where kia just won't do anything.actually i found this web page as a recommendation from one of the forums. Hope you can help.
The contact owns a 2011 kia sorento. The contact stated that after driving 2 mph over a ditch, the vehicle failed to accelerate properly. The contact also stated prior to the failure the transmission was replaced by the dealer. The vehicle was not taken to the dealer to address the current failure. The manufacturer was not contacted and the vehicle was not repaired. The failure and the current mileages were 14,980.
The contact owns a 2011 kia sorento. The contact stated that when driving over a bump, there was an whining sound coming from the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and stated that the vin was not included in nhtsa campaign number: 11v258000 (power train). The failure mileage was 76,000.
02/23/2011 vehicle would not start; dealer replaced brake switch.10/14/2011 vehicle would not start; dealer replaced battery.11/14/2011 vehicle would not start; dealer replaced transmission shifter.01/05/2012 vehicle would not start; dealer could not find problem, started after battery jump.01/29/2012 vehicle would not start; called for tow; vehicle started after 40 minutes of numerous attempts.02/07/2012 vehicle would not start; vehicle started after 30 minutes of numerous attempts.02/09/2012 vehicle would not start; towed to dealer.something is obviously wrong with these push-button starters! 5 tows within one year plus other non-start times?! kia needs to recognize they have a problem!
Car shifter is not engaging and disengaging resulting in not being able to place car in park.this issues was a recall before however; the fix didn't resolve the problem and kia has not offered a new fix.also, air bag light still illuminating after recall fix.again kia refuse to fix and issue could cause air bag not to deploy in an accident.also, back rear passenger door won't open from the inside or outside.
Transmission issues. Driving at 30mph when i notice suddenly the traction control and downhill assistance lights came on the dashboard. I tried to turn it off but i couldn't, it just would go away. At the next stop sign i put the car on park when it for my surprise it got stuck, would not go fw or reverse. I had to turn the car on and off a few times when i was finally able to get it to work. The transmission got stuck a few times before and when i inquired the dealership they ran some tests and said everything is fine. After doing some research i found out this is common issue on 2011 kia sorento. Several customers had the transmission replaced once, twice and even 3/4 times and the same thing happen over and over. It seems to me kia does not care, it is a safety hazard and a rip off for a $25k car with less than 17k miles.
1)the vehicle has stalled out six (6) times during my ownership.this has occurred after stopping.i was able to restart the vehicle four of the six times by stopping, putting the vehicle in park, and pressing the "start" ignition button.two of the six times the gear was locked into drive and neutral only.the vehicle would also not shut off.both times 911 was called for california highway patrol assistance was contacted as i was stranded on the freeway.this occurred on 2/20/14 and 6/03/14.on 5/17/14 the vehicle was brought into the kia car pros carson facility for the 60,000 mile maintenance and passed with no issues. 2)the backup camera flutters intermittently (about 10-15 times a month) mostly in the morning on start up and sometimes at night.kia of cerritos had replaced the navigation/radio module 3 times, but official records show it was replaced only twice.this has not rectified the issue as it still persists.3)the radio inconsistently (about 2-5 times a month) does not start for about 20 seconds after starting the vehicle up.i am not confident that the issues are resolved and i fear for the safety of myself and all who ride in the vehicle.the kia car pros carson facility replaced the drive assist part and cleaned the electrical contacts for the first incident in feb 2014.i was told this would rectify the issue.on 6/03/14, i was told a software update to the ecu (electrical control unit) was performed, but they do not guarantee that the problem has been resolved.i want the facility to retain my vehicle and perform a full diagnostic on the vehicle until they can guarantee that it will not stall and lock up on me again.corporate kia said the vehicle can be released and the facility will not investigate any further.i do not believe kia is taking this matter seriously.
Since i bought the 2011 kia sorento the transmission or engine tends to stall in the middle of driving like not changing gears, gets locked, jerks back and forth till it unlocks or changes gears while at the same time slowing or stopping car in it's tracks. Twice i have hit my head on the steering wheel, have had seat belts lock tight against me and my passengers when it locks while trying to change gears. It happens at least 3-6 time a year since i have had the car.i have reported it to my service dealership kearny pearson kia, 7303 clairemont mesa blvd, san diego, ca 92111 and they have not found anything wrong. These past two years the gears locking is getting worse and the car slows down instantly from driving on the frwy 65 mph down to 35 mph instantly almost having cars hit me from behind. Same for driving on the street going 35-40 mph dropping to 5-10mph and stop/jerk/go/stop/jerk and almost having cars behind me crash into me.i have been blessed to have had fast reacting drivers behind me or no drivers.this last incident last month was so powerful that i smacked the steering wheel and thought i had gotten hit but didn't. My chest got tight as if i was having a heart attack from the force and my kids cried from the whiplash.this was yet the strongest. Also, since 2011 i have had 7 - 10 incidents of smoke coming out of the air vents, smiling like fire. I turn off the vent and it continues for 10min then goes away. I am no mechanic but if i had to guess i would say something with the air-conditioning being high for long periods and then when it gets turned down or off seems to activate these things especially the gears locking. Just my observation. I hope you can get to the bottom of this because for the first time in my life i fear for my life and those with me or around me with this car. You just don't know when it will happen next.
The other day,i was driving down the highway at about 60 mph in my 2011 kia sorento when i heard a horrible sound and felt a terrible jerk. It felt like i had hit something or had been hit, but there was nothing in the road. My rpms went up to about 4,000 and stayed there. I could hear an unusual sound but couldn't put my finger on where it was coming from. When i came to a stop, i put the car into park, then reverse, then drive. Each time, the car jerked and i heard a sort of clunking sound. I called roadside assistance, and the car was towed to the nearest kia dealer, which is where i had purchased it. We were told the following day that they could find nothing wrong with the car. I told my husband that i did not feel safe driving this car and was not going to pick it up until the problem was diagnosed and fixed. We did some research and found that there was a recall issued involving the transmission in these cars. We called kia of america 2 days ago and were told that our vin number did not fall under the recall. We were given a case number and told that we would be notified by the regional office within 2 business days. We also spoke to the manager of the service department and they're going to continue to drive it to see if they can recreate the problem. We're still waiting to hear back from either place.
The contact owns a 2011 kia sorento. The contact stated that while driving approximately 45 mph, there was an abnormal noise coming from the front of the vehicle without warning. The failure recurred on several occasions at various speeds. The vehicle was taken to an independent mechanic and was diagnosed that the vehicle needed an alignment and the two front tires were worn out. The vehicle was repaired, however, the abnormal noise persisted. The vin was not included in nhtsa campaign number: 11v258000 (power train). The manufacturer was not made aware of the failure. The approximate failure mileage was 50,000.ma 10/22/2015updated 12/05/2017
The contact owns a 2011 kia sorento. The contact stated that the service engine warning light randomly flashed. While the vehicle was in park or in gear, there was an abnormal noise heard near the engine. The contact stated that there was a build up of sludge near the axle and it was uncertain what type of fluid may have been releasing. The manufacturer stated that the vin was not included in nhtsa campaign number: 11v258000 (power train). The vehicle was not diagnosed nor repaired. The vin was included in nhtsa campaign number: 15v626000 (power train). The approximate failure mileage was 91,000. Parts distribution disconnect.
The contact owns a 2011 kia sorento. While driving, the contact heard an abnormal noise underneath the vehicle. When the vehicle was parked and restarted, it failed to engage in gear. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the transmission failed and needed to be repaired. The vehicle was not included in nhtsa campaign number: 11v258000 (power train). The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 85,000.
I was driving on the x-way at about 65mph and felt a huge jolt and heard a loud bang and the same time and the vehicle seemed to lose control a bit. I worked the shift gear to try to regain control and got off the x-way, and turned around to see what i had hit or run over.nothing was in the road. I made it home and made a service appointment at the nearest kia dealership. I barely drove for 3 days until the appointment on tuesday, 10/25/11. During that time we found information about the faulty transmission recall on the nhtsa site (kia safety recall #sc089) that is related to the 2wd automatic sorento.however, the symptoms described are exactly the same as i experienced on my awd vehicle.kia drove it for about 5 minutes and when the same problem didn't present for them, they told me nothing was wrong and to take it home.the kia service team didn't seem to be aware of the nhtsa recall.i have contacted kia by phone and also by e-mail in an attempt to get the defective parts replaced.i am waiting on a response.i don't have a back-up car, and i need to drive every day to keep my job, etc.please expand the nhtsa action number pe11010 - kia safety recall # sc089 to include the 2011 awd kia sorento models and help me get this vehicle repaired while it is still under warranty and before a crash takes my life or that of someone else. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)
I started the car, put it into reverse and as i was backing the car goes out of reverse and into neutral. The r indicator on the dash disappears and the car revs real high then slams into gear and lurches forward and makes a sound as if i have hit something.i bought the car in oct 2012 and the dealer didn't disclose this. I've had it in 2xs to another dealer and they cant duplicated he issue. As time goes on it happens more and more frequently.
Esc and cbc lights came on couldn't shift into park.
While driving my 2011 kia sorento itjust lost power, it would not go forward but the engine was still running and all the dashboard idiot lights lit up. I was in a parking lot with no one behind me otherwise i would have been rear-ended if this happened driving on the road or highway.the car would not go and there was no steering response.i turned off the key to kill the engine and then restarted the car. The car started and i was able to get to my destination and park.i checked this problem online by searching kia sorento stalling and found a dozen or more video's from people experiencing the same issue that i just experienced.some of the drivers found that if you use the car in the manual shift mode the stalling did not seem to happen.this is a real potential disaster.you loose power and have no way of moving the car to get out of the way when you are in traffic on a highway...like riding in a 'death wish car'.the video's also stating that they experienced the stalling many times and once it started it got worse. They also stated that kia dealerships were of little help since they need to reproduce the stalling and since it's just random that is not easy. The videos were taped when the issue was actually taking place and showed the tach at about 15 rpm's all the engine lights lit but no steering response or power to move the car.i am hoping this can become a recall andkia will fix this stalling problem and keep the people in these kia sorento's safe!if this is a computer problem then there should be an error log to show when the car lost power for no reason.kia needs to take ownership of this defect and fix this potential deadly problem.
Traveling at 70mph with cruise control engage, a large "thud" was felt in the cabin as if something had been hit.pull off side of highway to examine for damage.no damage of any kind was noted.upon leaving the side of the road, the acceleration was sluggish and at highway speed rpm was 4500, not normal.pulled off the side if the highway again and turned the car off.this reset the car.pull off the shoulder again and transmission operated normally again.
When the sorento reaches a speed above 60 it hesitates before abruptly jumping into the next gear, causing the entire vehicle and all passengers to jerk forward. The jumping of the gear is so forceful that it sounds as if the engine is about to fall out of the vehicle each time it's placed in gear.
While on vacation in south florida, i was traveling on a city street at approximately 45 mph in my 2011 kia sorento sx (6 cyl, auto trans), when the engine suddenly began racing (but not accelerating), and i felt a heavy thump in the rear end of the vehicle, as if it had been struck by another vehicle. There were no other vehicles near me, and no warning lights came on. When i pulled over to check the vehicle, there was no visible damage. The vehicle was purchased in october, 2010 and this was the first time i had the problem in 12,000 miles of use. I telephoned my kia dealer in pennsylvania and was told that if no warning lights came on they would not be able to diagnose the problem unless it were duplicated during a test drive. They did tell me to take the car to a kia service department if it happened again.
Driving at 65mph with cruise control set; when suddenly there was a violent jerk/hesitation, and an extremely loud bang, as though i had hit something. Stopped on side of the road, vehicle not making any different noise or running different, placed without a problem into park. Checked around vehicle nothing out of order, no fluids running under vehicle, tires ok, unable to locate a problem. It seemed like a miss or something with the transmission, didn't notice lights or any thing abnormal on warning system. Got back in car and continued on no abnormal noise, shifted with out incident, not sure but i am wondering about a transmission issue, hope it doesn't happen again.
The vehicle would not start finally it started in the drive position , have been complaining to the dealer that the vehicle shifts on its own from drive to another position. In addition all the lights remain on in the dash board. Vehicle was taken out the repair shop on 8/25/14 and this problem was rectified.the airbag light is on now since 8/25/14.
This is the second time my car jolts when i am driving.does not matter how fast i am going.it feels like the car gets really sluggish and it jolts before acceleration,it happened about two years ago and the dealership made me pay $600 to change the intake manifold claiming that it would fix that issue and it did not. After that it kept doing the same thing and i look it up online and saw that people were saying to request for a transmission update, so i went back and they did that and it "fixed" the issue. That time my engine light was on and came back on even after they fixed the supposed issue. This time there's no engine light on and the car jolts even harder. I have seen so many complaints about this online i don't understand why my car does not show as a recall for the transmission.this has been happening now for a few days and the jolting just gets worse every time i drive. Last night when i was on the highway going about 40 mph it did it and again after 50mph it was very scary.
2011 kia sorento airbag light came on out the blue. Took to dealership was advised either defective passanger airbag or the sensor for passenger seat. Would have to pay $$$ to put on diagnostic. Car jerks forward when switching gears. Also, car just accelerated by itself.. Put the car in park and it jerks forward. Its jerks so hard i could get whiplash.like the car doesn't want to stop.scarriest thing ever. I am really concerned how sometimes i don't even have to press the brake to put in gear. Last, went to change headlight, rightside extremely jot and could hear boiling like something cooking.
I was driving to work on monday jan. 9th going approximately 60 mph, when all of a sudden the car jerked violently. Then the car lost power i had to pull over it would not drive, i was pushing the accelerator but it would not respond. Also the tach quit working, check engine light came on. I called my husband who called and scheduled service with our local kia dealership. On my way home it done the same exact thing i had to pull over again, luckilyboth times there was not a car following too closely. My husband drove the car to the dealership and they kept it for 4 days and said they could not duplicate the problem. We picked it up on sunday thinking everything was fine, we made it home and went to the store. On the way back coming across the pomeroy mason bridge it jerked againvery hard and we had to come to a stop in traffic! we called to schedule another appointment for thursday jan. 19. On my way to work today jan. 16 it done the same exact thing! i don't feel safe driving this with my 2 kids in the back seat.
The contact owns a 2011 kia sorento. While attempting to open the passenger side door from outside the vehicle, the lock failed to open the door. The vehicle was not diagnosed or repaired. The contact also received notification of nhtsa campaign numbers: 156260000 (power train) and 13v114000 (service brakes, hydraulic, exterior lighting). The part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 78,000.
Chapter 2. Nhtsa id number: 10519967the problem occurred saturday 6/15, dealership closed. Called dealership this morning and was able to bring the car right in. Left the car all day and then received the news, they cannot reproduce the incident.so of course nothing was repaired. So i drove home in the 'death wish' car and prayed all the way home. The car is a 2011 kia sorento 6 cyl awd manufactured in august 11, 2010. I have search the internet nightly and i am finding more and more people who have exact issue as i experienced. This is making me sick knowing that kia corp knows about this defect and is not taking action to correct this potentially deadly defect. How do we get their attention that this defect needs to be corrected. Do we have to check off the fatality box on this form before kia pays attention to us. Please if someone has had a good result with their dealership as far as getting a repair done without reproducing theerror code, please contact me with that information. The lemon law in my state is 5 attempts at repairing the problem and no resolve...i only have 4 more to go!kia help us please...this defect is in your 2011, 2012 and 2013 kia sorento....something is extremely wrong with your powertrain in these cars.take ownership of the defect and save our lives.
When driving between 35-45 mphthe tachometer will drop to 0 and the sorento will lunge or buck, hesitate and will not respond to acceleration. The engine light flashes and sometimes stays on. One time i accelerated to pass, it responded but stopped midway thru the pass, decelled back to 20 mph. I could not complete my pass and had to fall back behind the slower vehicle. I understand there is a voluntary service campaign by kia # sc106 but no dealership acknowledges it. There is 130,000 miles on the vehicle.
Front strut failure at 3k miles. Car randomly has a loud metallic clunk sound when starting, sometimes the car will surge/jump forward when starting (while the car is in park, parking brake on and foot on brake).the transmission shifter gets stuck in park and does not release, with great effort releasing from park(car made loud metallic clank sound and surged/jumped in reverse).i'm afraid to park too close to another car because starting car can cause collision.when the transmission is stuck the brakes depress to floor of car.since day one the car has pulled to the right,after strut replacement the problem is worse (the faster the speed the harder it is to steer straight).
Automatic transmission slips on show upshifts, intermittently.began @ 3500 miles.check engine light came on.code initially read as "transmission temp light fluid".dealer reset code, could not duplicate problem.check engine light recurred with same code for "transmission fluid temperature sensor".continued intermittent problems with sluggish upstarts at low speeds and hard shifts into gear.intermittent problems with check engine light displaying for 24 hours and then disappearing without storing code.dealer replacing transmission @ 4800 miles
The sorento lurches at slower speeds and engine light comes on. It appears as if the transmission is slipping. At higher speeds it does not occur. The code from the engine light analysis is p0713 (transmission fluid temperature sensor). Kia forum shows a number of people have similar complaints.
When speeding up transmission. Will shift hard. The vehicle looses power and i have to pull over, shut it off, wait a minute to restart then begin driving again
For over a year now and happening more frequently,almost every day, when accelerating at 35-40 mph there is a hesitation and then a jerk in the transmission. Also, when foot is taken off the accelerator it feels like the car is going to die. This happens when driving in the city and the highways. I told the dealer every time i went in for a oil change. Informed dealer last week and i was told i still had time (warranty).
Delay in acceleration after applying brakes. This happens from a dead start and also while moving.especially bad when trying to back up a grade. (ex.) while backing up a grade such as a driveway to the garage i back up and then hit my brake to stop. I then realize i need to back up a little farther. I take my foot off of the brake and push the accelerator.instead of going backwards i drift forward. In my mind i am thinking i don't have the accelerator pushed down so i push harder and about that time the accelerator kicks in and i go flying backwards toward the garage door.(ex.2)i am trying to back a boat into the river.i back up and hold my foot on the brake.i need to pull back out of the water some so i quickly release my foot from the brake and push the accelerator.now instead of going forward there is a delay in acceleration and i drift further into the river.(someone is going to have a very bad accident)multiply this occurrence at every stop sign.especially where there is a grade involved.in my opinion i believe this is a design in the computer for what ever reason and it is a very dangerous one.
Vehicle had transmission sensor fixed in december 2012. Vehicle was jerking and would not get into gear. Supposedly fixed. This time my daughter was driving at night with a friend on a two way road, the vehicle stopped..cold...thank god no one was hurt. The vehicle had been unable to get into gear the last few miles. The vehicle was left to cool and she was driving it to the dealer. Now being told at 33,000 a new transmission is being ordered. The car apparent, starts in third gear. Still under warranty, but the car stopped dead. This could have been a fatal accident had someone been behind her.people must be warned.
We have previously had 2 transmissions put into our 2011 kia sorento.today we were traveling home from san antonio and the dbc indicator and esc indicator lights came on while driving.i pulled over to see what it was and tried to put the car into park.the gear shift would not move.it did it several times during our trip.it also sometimes makes loud bang noises when putting it into gear.i feel that the transmission is faulty again.we have been dealing with these issues since we purchased the vehicle.
When driving on the highway, the vehicle will shut-off without warning. This has happened about five times in the last four months.
Vehicle started by losing power on take-off.later violent jerking/shifting over 30 mph.i have taken the vehicle to both dealer and personal mechanic.crank and cam sensors were replaced.issue is not resolved.the vehicle sometimes shuts off upon take-off.sometimes it immediately starts again, other times i have to put into neutral and restart.this issue is also not resolved.positive battery cable was removed to reset the computer.this temporarily fixed the problems for a day.when placed into "sports mode", the vehicle shifts without driver input (second gear and above).note: unscrupulous dealer mechanic voided engine warranty for "sludge" in engine and incorrectly removed a sensor, resulting in breakage of said sensor.personal mechanic saw normal traces of "sludge" in engine. Vehicle is acting similar to previous recalls of the same year, make/model, but does not fall into vin/date ranges for recall repair..
At complete stop, car would not shift into reverse. 10 miles later, attempt to park . The vehicle would not shift past neutral. Dash light illuminated steer assist and downhill park. I finally drove around until it allowed me to shift into park and restarted and was able to engage into park. 5 miles down the road did the same thing. Made it to work and shut car off.
On several occasion during the last two (2) weeks, i have had difficulty shifting gears (e.g. Into drive, into neutral, into reverse, etc); gear shift was stuck.only after several minutes was i able to shift gears again.
When switching from park to drive a loud pop will be heard from the vehicle usually occurring (loudest) during cold moist days. In the same conditions when the vehicle is in motion the car begins to stutter and vibrate when switching gears (this is usually felt initially driving off or during hard brakes at lights). Car at one point stalled in middle of traffic. When going to dealer they said software updates should have fixed it, however the problem simply persists (though the car did not stall thus far).
I have a 2011 kia sorento purchased new.on saturday, february 19, 2011 with 20,000 miles on the vehicle, the car completely shut down.the dealership still has the vehicle and is replacing the entire transmission.i am concerned as this is a new vehicle and they cannot give me the actual reason why a transmission in a new vehicle could fail.i had with me my 3 year old child and am concerned regarding the overall safety of this vehicle.
The engine light came on and all of a sudden, i couldnt accelerate any longer. It occasionally goes off but anytime it comes on, i cant accelerate and the car jerks when changing gear
Vehicle rolled down my driveway while in park, went across a two lane street into the neighbors driveway only being stopped by their vehicle parked in their driveway.the keys were not in the vehicle and when i got to the vehicle it was in park.after getting in the vehicle you could put it in gear without having the key ignition or your foot on the brake.
The contact owns a 2011 kia sorento. The contact stated that while driving 20 mph, the vehicle stalled. The contact mentioned that he was able to restart the vehicle immediately after which was working normally. The vehicle was taken to the dealer who was unable to diagnose the failure. The manufacturer was not made aware of the failure. The failure mileage was 300 and the current mileage was 14,800.
My neighbor bumped the back of the kia with his buick no visible damage to either cars bumpers the kia was in parkno one was in it the kia it then started moving down the streetit rolled about 400 yards went thru some hedges and then stopped ina neighbors yard no injurys but the vehicle was in park the whole time ,i took the kia to the local kia dealer they had the vehicle 4 days and couldn't replicate what happened i told them i had read about a recall with a similar problem they said my vin # wasn't part of iti feel kia should adress this it wasn't imagined there were 3 or 4 neghbors that saw the empty vehicle just rolling down the street a responce would be appreciated thank you
Vehicle falls out of gear when i'm slowly backing up in reverse gear or slowly starting to drive forward at just about 2 mph. I try to accelerate but my vehicle doesn't move. Also, on a few occasions, the vehicle clunked/jerked backward or forward very aggressively (feeling like it hit another car when nothing is nearby) which has caused me to fear hitting something or someone. The car does not seem to recognize when it is in gear.
Ever since bought new (sorento sx 6cyl.) in april 2011, there has been a intermittant issue with no engine response from stop for 2-3 seconds. Rpm's stay at idle speed, then it suddenly takes hold and runs fine. Only happens from stop, and only about once or twice every 2-3 days. Dealer cannot duplicate problem, no codes. Dangerous situation when pulling out into traffic from a stop. I cannot duplicate it under any driving circumstances. Also, if i apply brake during this "hesitation" there is no engine acceleration while i hold the brake. I feel sure it is in the "fly by wire" system, but dealer has no clue. I have to "feather" the accelerator from stop whenever i am concerned about oncoming traffic.
The contact owns a 2011 kia sorento. While driving 40 mph, the accelerator pedal was depressed, but the vehicle failed to accelerate. The vehicle suddenly jerked forward without warning. The failure was persistent. The vehicle was taken to a local dealer (archer kia, 11614 southwest fwy, houston, tx, 77031), but the cause of the failure could not be determined. The vehicle was not repaired. The manufacturer was notified of the failure and opened a case for the contact. The failure mileage was approximately 28,000. The vin was not available.
My 2011 kia sorento downshifts while at a high rate of speed.it also gets stuck and while the rpms are racing, it will not shift up. The bluetooth does not work properly and am only able to make a call 30% of the time.backup cameras and sensors are intermittent.window will not work. Back drivers side door fell off hinges while i was driving with my child in the backseat. My passenger side seat overheated and would not turn off. Causing my car to fill with smoke on the expressway.many issues with this lemon!shifter will not go from drive into park leaving me stranded in my car. Vehicle has no power....poor engine.paint and chrome of handles are coming off. Pulls to the left and esc light comes on all the time.
While driving on highway approximately 75 mph, car suddenly jolted like i hit something.it jerked very hard and decelarated. The rpms also went up much higher like it shifted to a lower gear.pulled onto shoulder of road and turned car off.same thing happened 2 days prior while cruise control was set at 71 mph.first time, was able to restart car and continue the 20 mile drive to work.today, car would not restart and had to have towed.when arrived at dealership, car started without issues. Service manager said they hooked up the diagnostic computer and there were no problems with car.the technician drove the car about 30 miles and was unable to replicate problem.
(1)transmission got stuck in 2nd gear while driving on the highway.transmission would "jump" every time the car hit 50mhp.could not replicate after sitting in driveway overnight.(2)abs light is constantly on-told it is a clock spring.kia not worried about it. (3) doors stick-drivers door will lock itself and cannot open from outside.this happened 3x while car is running and i exited to get mail.front passenger will not close- have to knock handle to close.(4)backup camera intermittent.(5)bluetooth does not pair with phone-intermittent. (6) gas door sticks- must hit release button dozens of times before it opens. (7) tire pressure guages broken.
Bought a 2011 kia sorento 4cyl standard package. Noticed at around 200 miles the front right tire was making some clunking noises and felt very wobbly. The car also pulls to the right on the highway. Called the local kia dealership and they looked at it and said it was a suspension problem and they had another car with the same problem so they knew what it was. It's been 3 weeks, kia said they would call but they never did so i have called the dealer over 4 times to hear the words "we don't have your part" they told me one other time that one of the guys tried to order too many parts and they got rejected! lies! the rpm's also reeve up for no apparent reason. They make the car sound like the motor is going to blow up and last, the car pulls to the right while driving on the highway. Very unsafe!i don't feel safe driving this car and it feels like i am driving a pile of junk. I am waiting to break down on the freeway!
Transmission problems like not getting into gear or jerking whenshifting and engine seem toloose power or not have enough also there is a noisethe a/c makinga rattling noise and vibrating .
The contact owns a 2011 kia sorento. When the vehicle was placed into any gear, it would not respond. When the gear was placed in reverse, the vehicle would remain in neutral or park. When placed in drive gear, the vehicle would be in neutral or reverse. The vehicle was taken to a dealer where it was determined that a recall was placed on the transmission and the contact was informed it was repaired. As soon as the contact received the vehicle, the failure recurred. The manufacturer was not made aware of the failure. The nhtsa campaign number was unknown. The failure mileage was 52,000.
In november 2015 had major oil line failure, dealership replaced oil pressure switch. In december 2017 had major oil leak, dealership replaced oil pressure switch. June 2019 check engine light activated upon putting vehicle in park. Took it to kia dealership and they found pieces of bearing in the bottom of oil filter housing. Kia dealership recommended replacement of bank oil control valve and ultimately replacement of engine. Vehicle only has 86,600 miles on it. Kia dealerships not interested in buying vehicle and quote me approximately $6,000 to replace engine. I suspect this may be same issue kia had with 2012 sorrentos which led to recall.
Two days later after buying the car we were driving it down the highway when i noticed that the rpms on the truck were going to high at 70 mph the rpm would be between 6 and 7 so i decide while driving to shift it to standard shift and in this particular truck the odometer shows what gear i am in and i could also shift it manually but the truck is stuck in 4th gear and at a complete stop the start doesnt seem to want to go at all and now it want go forwards or reverse. If i turn left or right signals the head lights go off. When i stopped at the gas station the passby person saw that it was a leak under the vehicle.
Automatic, front wheel drivethis happened to me 3 times in 1 day.-pulled into a parking space, noticed the esc and dbc lights illuminated and vehicle would not go past neutral to get into park.after a minute or so of trying to get it to park (while pressing on the brake pedal all along) it finally released and went to park.-the car sat for 2 and a half hours.-on my way home i pulled into a gas station, turned the vehicle off and pumped gas.went to leave and the car would not go out of park, the esc and dbc lights once again illuminated.finally after about a minute or so, while pushing the brake pedal, it released and went into drive.-the third time that same day, i got home about 5 minutes later, pulled into the driveway and again the esc and dbc lights were on and the car would not go past neutral to park.once again, after a minute or so while pushing the brake pedal the whole time, it finally released again after a minute or so.i have yet to drive my car again, and am actually afraid to drive it at this point, not knowing what else is going to happened.i am taking it to the dealership tomorrow to get it checked out.i've seen a lot of others complaining about this same issue and it needs to be recalled and fixed if this many people are having this same problem.
While driving the car it will lose power and completely shut off it has happened on the highway, on regular streets, and when going up hills.. I am not able to do anything except hope that no one hits me and i can get it pulled off to the side of the road, and hope it will start again. Now the car started making a whining noise and has completely died and had to be towed because it will not start again. Everything is good battery, alternator, starter, relays/fuses.
While driving anywhere above 35 mph upon slowing down and the car downshifting the car jolts a loud bang/pop is heard the car lunges you forward it's quite violenti've taken to the dealer over 10 times and they just say they notice the popping but nothing is wrong they also said they took it for a test drive to test the unbelievably hard down shift . I watched them their test drive was from the front of the parking lot to the rear . They never went above 25 mph so they never tested the down shift it's happened for a very long time now and they just keep denying it i also had the top end of the motor go out at 5000 miles and feel like they are just avoiding it being a lemon.
Sometime in oct. 31, 2011, my kia sorento 2011 failed to start up. It took me to dial my cell and call kiaroadside assistance to deal with this problem.and now, march 6, 2012, another problem, worse than the first, occurred. It was tuesday morning, while i'm excited to report to work early for a scheduled post conference with the asst. Principal, one of my evaluators, i just can't work and get the post conference done due to thefailure of my kia sorento 2011 to move via d shift. I went outside to see what happen but i don't see any outside trouble until another driver asked me what's wrong and heard something underneath from my kia sorento 2011 then he said --- transmission.i called kia roadside assistance and waited for almost three hours until we get there at orr kia-mitsubishi dealer shreveport (same dealer where i got my kia sorento 2011). I was told to rent a car for 2 - 3 days since they can't provide me a dealer's temporary car to keep me going and do what i'm supposed to do. After 2 days, i called and was told that indeed transmission is the problem.
The contact owns a 2011 kia sorento. The contact stated that while the vehicle was operating, an abnormal ticking noise came from the front hood of the vehicle. The vehicle was taken to an independent mechanic where it was undecided if the exact part was the piston and the lower racket arm that needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 100,388. Updated 06/22/17*lj
We purchased a used 2011 kia sorento from an individual. The vehicle had roughly 19,000 miles. The car was fine until approximately 35,000 miles. While leaving from a stationary position, on the interstate or just main roads, the transmissionstarted slipping, lurching, and at times would not engage. We took the car to our loacal kia dealer and were told that they could not find anything wrong. At roughly 45,000 we again took it to the dealer and got the same response. At 58,000 the car would hardly drive so we took it back in. The dealer told us that the computer wasn't giving them any codes but could tell there was a problem. After going back and forth, kia replaced the transmission. Now at 78,000 miles, we're having a o take it in for transmission issues and the car is making terrible noises. We took it out o the dealer and were told at first that there was nothing wrong. Later in the afternoon they came back and said our intermediate drive shaft needed to be replaced. Cost $598. After some research, i saw you that there was a recall on my model year cars, but my vin number did not fall into the recall. How can they tell me that these issues have nothing to do with the recall for the intermediate shaft!?!? these failures fit the recall details exactly. Why weren't the bad shafts caught and replaced when the transmission was replaced? i asked the dealer about the recall and was told my vin did not fit the recall. I called kia and was told that my vin has no open recalls. Basically again my "vin" was not in the recall. All the exact same issues, but the problems have nothing to do with the original 2011 recall. Kia/hyundai are the only car manufacturers that do not transfer their 100,000 mile 10 year power train warranty to a 2nd owner unless it's purchased through a dealership. It's frustrating that a large car manufacturer will not just do the right thing.
The contact owns a 2011 kia sorento. The contact stated that two children were able to shift the vehicle into neutral when it was parked and shut off. As a result, the vehicle rolled forward until crashing into bushes. Both children suffered minor injuries. The vehicle was taken to an authorized dealer and the contact was informed that the vehicle operated to its specifications. The contact was also informed that all vehicles made by this manufacturer could be shifted out of park in the same manner. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 13,000. The vin was unavailable.
Car jolts/shudders/ slightly jerk when pressing on the gas pedal for more power. Car suddenly jerks forward when going from 60 to 65 mph.
Takata recallwhen driving at higher rate of speed when trans kicks in to higher gear it has a loud bang feels like the transmission is gonna fall out . Sometimes it looses power when driving
Wheel assembly appears to have completely given out.vehicle traveling at ~35mph when it rose slightly then gave out.vehicle hit side of parked car and flipped on to side and into retaining wall - full side curtain airbag deployment.entire front passenger wheel well completely vacant. Everything laying on street including suspension springs. Witness to support events.vehicle under 25k miles (2011 model, incident 2012).vehicle totaled by insurance.
Hearing whirring and whining noise from drive shaft on 2011 kia sorrento. We think it could be related to the recall: https://www.nhtsa.gov/vehicle/2011/kia/sorento/suv/4wd#recallsafter calling the dealer - our vin# is not listed with this recall. I've seen several forum posts of other consumers with the same issue with 2011 kia sorrento and na vin#. Such as: http://www.carproblemzoo.com/kiamotor/sorento/driveshaft-problems.phpwe are going to have this repaired before an accident occurs, but think it should be covered under the recall...
The contact owns a 2011 kia sorento. While driving 50 mph, the contact depressed the brake pedal and the vehicle decelerated to 10 mph; however, the accelerator pedal was depressed to the floorboard. The vehicle was taken to turner kia (4201 chambers hill rd, harrisburg, pa 17111, (717) 564-2240) where the cause of the failure was not determined; however, the contact was informed that the engine might be faulty. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 116,000. Consumer notified corporate headquarters. Updated 12/11/18
Have problems shifting into gear, took it to repair station and they don't know what's wrong with it. It doesn't happen all the time but when it happens you are stuck where your at. The shifter gets very stiff or hard and won't go into gear.
The contact owns a 2011 kia sorento. The contact stated that while driving 20 mph, the vehicle started to jerk and lunge forward. The contact mentioned that the vehicle shifted from drive to neutral independently. The vehicle was not taken to the dealer. The manufacturer was made aware of the failure who did not offer any assistance. The vehicle was not repaired. The failure and current mileage was 25,500.
Having trouble with service dept of local dealer regarding driver's side axle as it enters the drivers side transmission case.dealer tells me it's normal for this amount of "play"- they say it is designed this way for going over bumps - don't believe them at all as i know that the cv joint handles the bumps.i know that the shaft and the bearing are a very precise fit and there should not be any play.there is a grinding noise when slowing down and a fluttering/clicking noise when i pop the vehicle in neutral at about 50 mph (this is probably the splines on the end of the shaft not mating into the differential correctly - misaligned - because the bearing has failed).dealer keeps telling us it's either our brakes or tires.they have checked the brakes 4 times already and found nothing but they do acknowledge the grinding noise is still there.this vehicle is dangerous to drive in this condition as the symptoms keep getting worse. It has been at the dealer's service department this time for 6 days already.the vehicle is still under the 100,000 kia drive train warranty (vehicle has 91,000 miles on it).i have sent the video along with this same note to [email protected] like your opinion of what the amount of movement signifies on the axle as shown in the video - pretty sure it is evidence of a failed bearing (which has led to further damage within to the differential and shaft splines).thank you!
The contact owns a 2011 kia sorento. The contact stated that the vehicle hesitated to accelerate from stops. The vehicle was taken to an authorized dealer and they were unable to diagnose the failure. The vehicle was not repaired and the failure continued. The manufacturer was not made aware of the failure. The failure mileage was 17,000.
The contact owns a 2011 kia sorento. Upon switching gears from reverse to drive, there was hesitation from the driveshaft before the vehicle would move forward. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 31,430.
My 2011 kia sorento has been trouble from day one.a week after i bought it, the wiring harness had to be replaced which took over a month to get the part from kia.then at 90,000 miles the transmission started failing and it took me forever to get kia to replace that.then the replacement transmission went bad less than a year later and they replaced that.now, at 120,000 miles (out of warranty)the motor has died.grindstaff kia in johnson city, tn tells me it is a 'internal failure' of the motor, it could be a rod or cam, but they would not know unless they took the motor apart.kia's product is terrible and a safety hazard.when the motor stopped my husband was in 65 mile an hour traffic and could have been injured when it started to loose power and then the starter stuck and wires started smoking which could have caused a fire.my motor was a 4 cylinder 2.4 liter engine that needs to be recalled by kia for failures.they want to chage me $5500 plus tax to put another engine in the junk, which to me is adding good money to bad product.i also still owe a bank $$ for this car which is going to be negative equity i'm sure.kia should stand behind it's product and recall this engine which is junk.i will not buy kia again, that is for sure!
The contact owns a 2011 kia sorento. The contact stated that the vehicle would not start after multiple attempts without warning. Once the vehicle started, it shut off without warning while idling. The vehicle was towed to an independent mechanic who informed the contact about nhtsa campaign number: 15v626000 (power train). The contact had the vehicle towed to fuccillo kia of clay (3885 ny-31, liverpool, ny 13090) where it was repaired per the recall. Six months later, the failure recurred without warning. The contact had not notified the manufacturer of the most recent failure. The vehicle was not repaired. The failure mileage was approximately 82,000.
The date above is the first date there was a indication of a problem.the actual speed of travel has varied.the issue is random and has affected most systems at one time or the other.it has normally been a headache more than safety always going away after shutting the car down and restarting.to me it became a safety issue when about two months ago i heard a loud bang like i hit something and then my rpms increased and the transmission would not shift out of the lower gears.i pulled into a safe parking area, shut the car down and called the dealer.after restarting the car the problem went away, just as it has every time no matter what system has been affected.the issues have ranged from a cruise control refusing to activate, the cruise control having erratic behavior (often kicking in the passing gear when not required), total electronic panel shutdown (including radio), to doors locking on their own when open, to headlights not being turned off when they should have been after 2-30 seconds.the transmission issue has been the most serious.the car should have already been serviced under a similar recall.i have noted similar complaints including a similar transmission compliant on kia forums.kia itself refused to give the go ahead for a computer reset/upgrade.my dealer did this on his own for me after i made it clear this has gone too far.a personal conversation with kia was negative and was nothing short of talking in circles.i understand the issue of trying to traced random problems, but not the failure to start an investigation into, for instance, possible computer shielding issues making outside interference a possibility.it remains to be seen if the computer update works, but it is a issue when a transmission shuts totally or partly down.the dealer has never been able to verify my complaints.
Stability control and downhill assist light came on while driving. Once stopped, couldn't get the shifter to go into park. Had to turn vehicle off and restart. Once i was finally able to get into park, the lights came on again and i couldn't get it to go back into any gear.
2011 kia sorento - while driving, the gears in my car stopped working and made a terrible loud noise. After getting vehicle towed, problem was found to be intermediate shaft on passenger side.below is the detailed recall info-however my vin does not show this recall. But i think it should. Description of vehicles is mine. This is exactly what happened to me:sb082b - recall to replace intermediate shaft.recall: 11v258000recall date04/25/2011componentpower train:driveline:driveshaftsummarykia is recalling certain model year 2011 sorento 2wd vehicles equipped with automatic transmissions and 2.4l engines manufactured from the start of production through may 22, 2010. The intermediate shaft may suffer from noise and excessive wear due to a misalignment of the intermediate shaft with the right side output gear. Continuing to drive the vehicle in this condition leads to the development of a whirring/whining noise and can eventually cause damage to the automatic transmission.consequencedamage to the transmission may cause loss of motive power, increasing the risk of a crash.what owners should dodealers will replace the right side output gear and intermediate shaft free of charge. The safety recall is expected to begin during may 2011. Owners may contact kia at 1-800-333-4542.**i submitted a case to kia #12833214, after 10 days i didn't get a reply so i called them. I spoke to haley and she advised my car was not manufactured in a location that had this issue. I think kia got this wrong. My car obviously had the exact problem they are stating and should have been replaced by kia free of charge. Instead, i had to pay $635 to replace the exact part this recall was on. Kia has refused to reimburse me. When i asked who i could complain to, they said there is no one. So i am reaching out to you....thanks,evonne (kia owner since jun 2010)
After completeing the second nhtsa complaint #10377110 last evening on our 2011 kia sorento, my spouse came home from driving the 2011 kia sorento (with two previous transmission complaints) and informed myself the vehicle now accelerates on its own!!! my spouse stated "the engine started reving all by itself" so i hit the brakes. She stated the vehicle's brakes did in fact stop the vehicle and she was able to drive home safely with no further incidence. Please do something about the kia sorento before someone is hurt. We will no longer drive the vehicle for any reason.
The contact owns a 2011 kia sorento. While attempting to shift the vehicle into any gear, a loud popping noise could be heard from the front passenger side of the vehicle. When the brake pedal was released, the vehicle would not move forward and rolled backwards. The contact mentioned that the vehicle had to be turned off and restarted in order to resume normal operation. There were no warning indicators illuminated. The vehicle was not diagnosed or repaired. The vin was not included in nhtsa campaign number: 11v258000 (power train). The manufacturer was made aware of the issue. The vin was invalid. The failure mileage was 79,000.
The contact owns a 2011 kia sorento. The contact stated that while driving approximately 50 mph, all of the instrument panel lights illuminated as the vehicle stalled. The contact also stated that there was a sudden loss of engine power. There was a sudden increase in engine rpms and the vehicle failed to shift gears while the contact was traveling 15 mph. The vehicle was taken to the dealer where the technician was unable to diagnose the failure. The vehicle was taken to the dealer on five separate occasions.the manufacturer was not made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 34,000 and the current mileage was 38,000.
When pulling into a parking space today, the esc and dbc lights came on and i could not get the car out of drive or neutral. I tried to put it in reverse or park and it would not move into that position. Finally, i turned the car off and turned it back on, the lights went off, and i was able to get it into park.this is a huge problem.
Random and intermittent drivetrain shuttering and vibration - since aug2019 the 2011 kia sorento ex awd has experienced intermittent and sudden severe shuttering and vibration from the drivetrain.the vehicle has been brought to a kia dealership on 3 occasions and the problem could not be replicated nor diagnosed.yet the problem remains.the issues has randomly occurred a total of 8 times starting in aug2019 and more recently in jan2020.the frequency of the shuttering / vibration is directly related to the speed of travel (vibration frequency slows as the vehicle slows).on each occasion, i had to pull over to a complete stop since the vibration was so severe.however, following a complete stop the vibration and shuttering would disappear when placing the car in drive and proceeding to drive again.this issue remains unresolved, and i consider it a safety issue.additional info in the attachment
Bought my kia approximately 1 year ago on 05/31/2010 it is a 2011 4cyl.while driving (speed doesn't matter) (this has happened several times)the vehicle will loose power and all gauges will go unfunctional, pushing on the accelerator will not provide response, vehicle will not drive but engine is running.took to dealership on 05/12/2011 and dealership said they fixed it.had vehicle home for less than 1 week when we were driving down the highway at approximately 75 (on 05/22/2011) and vehicle again lost power and all controls.had to fight vehicle with no power and controls and rolled to a stop.....engine was still running but no controls or power working....had my 3 kids and my wife....very scary....vehicle has a problem that needs to be seriously addressed....kia doesn't know what they are doing.
Will intermittent turn on during driving and stay on. If you stop and turn off car and then restart may or may not return on. Car as a bit of a shake to it some times. Had cruise control not turn on. Electrical seems wacky in the vehicle. Also had it been stuck in park or times could not move the shifter to park or reverse. Seriously needs to be reviewed. All these issues happen intermittent and never when near the kia dealership. Vehicle 90% of the time has been wonderful, however there are issues that need investigated and corrected for example all the above i have listed.
The contact owns a 2011 kia sorento. The contact stated that the vehicle was included in nhtsa campaign number: 15v626000 (power train). The recall repair was performed. When the brakes were applied, the gear shifter failed to move from the park position. The vehicle also failed to start properly. The contact had to use the starter inhibitor to start the vehicle. The contact stated that the failure was related to manufacturer communication nhtsa id number: 10050640 (power train). The contact called mike kelly kia (located at 254 pittsburgh rd, suite a, butler, pa 16002, 724-431-2145 ) and was informed that because the vehicle was previously repaired per the recall, they were not able to provide another repair free of charge. The manufacturer was not made aware of the failure. The approximate failure mileage was 150,000.
The abs,esc, and dbc lights stay on when i start car and drive it at all speeds.
While driving along a rural road at 50 to 55 mph, on five separate occasions over the last 3 years, our 2011 kia sorento has suddenly and harshly downshifted from sixth gear to about fourth gear.when this occurs, the jar is similar to having hit a large animal in the road and the entire car shakes.the transmission will not shift up or down after this event and stays in that lower gear until the vehicle is turned off, then turned back on.after doing so, the transmission shifts properly.the vehicle has been to the dealer four times, two of which there were no codes showing from transmission operation.a transmission temperature sensor was replaced, with no further events for over a year.the latest episode delivered a code p0748 and the service technician completed a tsb038 tcm upgrade.the vehicle has only 27,000 miles.
The transmission will not shift from drive to reverse/park at intermittent times. The vehicle must be put into neutral, turned off, and restarted in order to shift into park/reverse. This has occurred on three separate occasions. The vehicle was taken to the nearest kia dealer. The service team stated that they could not recreate the problem and did nothing to correct the error.
2011 kia sorento - while driving 60mph the car resists speeding up, rpms stay at 2 no matter the speed.while driving rpms stay at zero.while speeding up the car jerks, causing the rpms to drop to zero.have to pull over turn the car off and start it again, it then drives normal. This occurs on the highway and driving around town.instances where the car is sputtering while driving in town around 40mph the car dies when i come to a complete stop.this has occurred multiple times over the last year.i have taken the car to the dealership but because they can not replicate the issue they say they can not repair it.
The contact owns a 2011 kia sorento. The contact stated that while driving at 65 mph, the vehicle jerked and pulled to the left and right occasionally. Additionally, the vehicle loss power with the abs and emergency automatic braking warning lights illuminated. The contact also stated that the brake pedal failed to operate as designed. The vehicle was not taken to be diagnosed nor repaired. Neither the dealer nor the manufacturer were made aware of the failure. The failure mileage was 155,000.
My wife was driving our 2011 kia sorento feb. 2012 (17,450 miles) when it went "clunk" and lost power; the engine ran as normal but no/little power from transmission. She was on a dangerous highway and damaged the car trying to back up to a safer spot. Sorento was towed, dealer kept it for three days and said they'd fixed the problem, but kia said the body damage was our problem. Today, april 30, i was driving when it went "clunk" - (approx 21,500 miles at 47 mph) engine ran but no/little power from transmission; i pulled over, shut the ignition off and restarted after a minute or so - i am home and the car is going to the dealer. This car scares me - if this happens in other circumstances i see the real possibility of a serious accident. How do i report this problem? other than trading it (and giving the danger to someone else), what are my options? this is our second dangerous incident . . . I don't believe anyone at kia really cares.
When shifting from reverse to drive, vehicle clunks and then jolts forward. When shifting into drive,vehicle whines, doesn't move and so i then shift back into park which results in clunking noise. This has happened numerous times. I brought this to the attention of my dealership on 8/28/12 and they couldn't find the problem at that time. I was advised to keep a log of when the problem occurs which is often but intermittent. Just recently vehicle lost power at a stop sign (had plenty of gas in tank) and after several attempts to keep it running it jolted forward and ran fine.
The transmission is banging even when not shifting. I was driving and heard a bang and a jolt, i thought i hit something, but there was nothing around me. It's starting to happen more often. I think there's something wrong with the transmission. I looked online and found a bunch of complaints for the same thing. I don't feel i should have to pay for a defective transmission when it appears it's a common problem.
2011 kia sorento. Consumer writes regarding problems with vehicle within the first 2 months of purchase *tgwthe consumer stated the stalled while driving on the highway. It would down shift unexpectedly and then jerk and jolt.there were times when the consumer applied the accelerator and the vehicle would not respond for a short period before the vehicle revved up and accelerated.the vehicle also pulled to the right and there was a bad grinding/rubbing sound coming from the front drivers side of the vehicle, along with spongy brakes which was a problem from the start.the consumer stated when she started the vehicle, there was a knocking noise coming from the engine. The interior lights went out, the drivers side window switch was faulty and the back-up camera stopped working.
While traveling down the road the axle and transmission suddenly went out.this caused vehicle to come to a sudden abrupt stop.this could have caused a fatal accident if traveling at a higher rate of speed or on an interstate.when the problem occurred, you had no power to the vehicle and it could not even coast to the side of the road.dealer stated it was due to a manufacturers defect caused by a bolt from the axle hitting the transmission and said they forwarded photos to kia corporate.i contacted kia corporate and asked for a written explanation and assurance that this particular problem would not happen to us again and they declined to provide anything in writing.our problem was fixed, at least for now, but i want to know that my family or someone else's does not have this problem with a tractor trailer behind them at 70 mph on an interstate.
Single clunking noise whenever decelerating, which was verified by kia service advisor at ny kia dealership.
The contact owns a 2011 kia sorento. While the vehicle was in the park position, it rolled away and crashed into a tree. The contact stated that the vehicle was recalled per nhtsa campaign number: 15v626000 (power train). The air bags did not deploy. A police report was filed and there were no injuries. The vehicle was not towed. The manufacturer was not made aware of the failure. The failure mileage was unknown.
When in idle vehicle stalls when stopped with foot on brake or in park, stop light, intersection (trying make a turn accross major expressway, stopped in traffic. Both city and hwy.internet shows ref. Service campaign #sc106. Kia corp says no recall. Dealership says no recall.started jan 2021.
The air bag light turned on with our any reason.car won't acelerate, stop and get speed in unsafe wait on the highway.
I was driving about 40 mph, when the vehicle appeared to miss/skip gears! it felt as if the vehicle was going to stop altogether, and i definitely lost acceleration ability. Next the malfunction indicator light came on and it has not gone off. I am going to take the vehicle in to the dealer on 12/17/2011 to see what may be causing a problem like this.
The contact owns a 2011 kia sorento. While stopped with the brake pedal depressed, the contact attempted to place the gear shifter from drive to park but the shifter became stuck in neutral. The contact shut the vehicle off and restarted it approximately three times before being able to shift into park. The vehicle was not taken to the dealer for diagnostics or repairs. The approximate failure mileage was 18,000.
We were driving on a road at about 35 miles an hour when there was a loud bang from the rear end almost sounded as if a tire head blown upon bringing it back and doing tests and checks we found at the rear transfer case or differential was to blame. Upon further research on the internet we found that there has been many complaints about the rear differential or transfer case occurring on many of the same vehicles
While coming to a stop, the vehicle down-shifted hard and the engine started to sputter like it was going to cut off. Took to dealer and they found p0748- pressure control solenoid "a" electrical fault. They performed a reprogram of tsm per tsb# tra038. Drove off lot and it shifted hard three times on way home. Dealer said it would take 100 miles for the computer to re-learn my driving for best fuel mileage. Drove to work (shifted hard 5 times) and drove to run errands. While on errands the vehicle shifted down hard and engine sputtered while slowing down in traffic. Then, when releasing the brake and pressing the accelerator, the vehicle rpm/ tach went up but the vehicle wouldn't go. After stepping back on the brake and waiting 2-3 seconds i tried to move again and it did.i took the car back to dealer directly and while stopping to turn into dealer it shifted hard, engine sputtered and it again would not move ( only engine rpm's turned up).it did finally move and i was able to pull into the parking lot.now the manufacturer is replacing the transmission because to their admission they do not know what is wrong with the vehicle.nearly stranded on a five lane 35 mph road could be physically dangerous but a highway could be fatal. An evasive maneuver with this vehicle, requiring stopping and starting quickly is not an option if you can't drive during normal conditions stopping and starting.
The contact owns a 2012 kia sorento. The contact stated when driving at various speeds, the vehicle jerked. The failure occurred several times. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 80,000. The vin was not available. ..updated 02/01/16 the consumer stated vehicle had an appointment to be repaired.
I bought the car new and as soon as i hit 60,000 miles it became almost un drivable on the highway.while in drive and upwards of 50 mph the vehicle completely loses power and the gas pedal becomes unresponsive. Can not accelerate at all. I have to pull over and shut the vehicle off before it will accelerate again. It has almost got me into many crashes, more than i can count. I have taken it to kia, they will not diagnose. However a recall with an identical problem took place for the same model year but mine was manufactured 2 months out of their recall dates so i'm s out of luck? many people report the same malfunction. Kia knows about the problem but will not even diagnose the specific problem so i can get it fixed. The dealer tried talking me into trading it in for a new one and they would find the problem and fix it.i told him i will never own a kia again. It is a danger to drive.
I was parked in a parking spot, put the car in reverse to back out, when i tried to put it in drive it wouldn't shift past neutral. It has done this six times in the last year since the first incident but has become more frequent. This last time, the same thing occurred every time i parked (four times in one day). Also the esc and dbc lights come on when this happens. I finally decided to call the dealership and schedule an appointment because on this same day,as iwas driving on the highway the esc and dbc lights came on and stayed on until i pulled over and turned the car off.
I was headed to work a 10 min route for me about 3 miles in traveling at approx 55 mph engine stalled out had to pull over and restart the car.this happen twice in a week span.
Bought a 2011 sorento lx v6.wife drove it home that night.i did not drive till two day's later with only 105 miles on it, and immediately felt the call pulling right at all times, even the steering wheels is off center.also like other owners; the car has the constant noisy front/right wheel, and the transmission thud/jerk about every 5 starts.i called the dealership and asked to speak to the sales mgr. And explained the situation, he told me he had heard of no such issues about any cars at any time.he told me to come in and talk to the sales person who sold me the car.he made no attempt to reassure me and clearly lied.i will be taking the car in a the end of the week and see where this hopefully short road will take us.also for any other person who comes upon these complaints, please do you homework on your states lemon laws.they are designed to protect you and the seller, so be sure you do your part, it can be easy to screw yourself over.
Car has bucked or stalled on an intermittent basis for the last 60,000 miles (car now at 110k) , to the degree that i wouldn't let my kids use the vehicle. As with other issues dealership claimed 'unable to recreate' leaving me with no fix for a potentially fatal safety issue.car had shut down on i-84 in hartford ct, luckily i was able to do a restart quickly.sorento model year 2011 has voluntary recall for computer issue that sounds similar but was told only certain vins were applicable, which should be explained as to why that would be.see attached pdf.bucking on highway can be severe, engine light blinks but leaves no code.dangerous and many instances on internet!
On several occasions, the vehicle does not want to go into/out of gear.when staring in the morning, i often have to pump brakes, or turn car off and re-start in order to get the car to move into reverse.on one occasion, it would not move out of drive and into park. While this hasn't caused any accidents/injuries, it could have on several occasions. Had my teenaged daughter been driving it at any of the times that the vehicle didn't cooperate and move out of drive, it could have been disastrous.
This is my wife's vehicle, but given the issue she is afraid to drive it..... Driving up hill with my foot on the gas pedal at 50 mph. My vehicle lost power ( as if i slammed on the brake ) my body went forward and was stopped by the seatbelt. My head whipped downward. Then the vehicle surged forward. My head and body slapped back into the seat. It was so abrupt and violently. It will scare you to death. This has happened to many times over the last year to count. I have tried to document the events in a journal because the dealer has been able to duplicate it only once. Some days it can happen up to 3 times a day for weeks on end. Some times i can duplicate it driving up hill and sometimes nothing. The worst times are when merging into traffic or when someone is following to close behind me. My fear is that i will hurt another motorist or a passenger in my vehicle. A term called " limp mode " has been said to me. Where the transmission shifts to a hi gear to protect it from damage. My vehicle still does this at least once every other day. I have been to the dealer 14 times. The tranny was replaced a year ago and a backfire code was found recently. A computer software update that didn't help was the last thing done in over a year, unless you count paying for rental vehicles doing something. There is also a suspension/steering issue. A hard pulling left/right and bump steer. The vehicle will pull the steering wheel out of your hand in turns and veers as it hits bumps.
Brand new kia sorento (4,000 miles) needs to have a completely new transmission after the transmission went out driving down the highway.
Found this on another web site: www.topclassactions.com (see below for description) very interesting: apparently this defect has been going on since 2002!!well it's still happening i have the 2011 6 cyl awd and found out it's still a defect in the 2012 and 2013. Nothing more to say but 'shame on kia motors' your lack of taking ownership for this defect is just discusting.nhtsa please help us.....lives need to be saved; i am bleary eyed reading all the powertrain defects for the 2011 kia sorento.the kia sorento is prone to catastrophic engine failure, according to a class action lawsuit filed in new jersey.plaintiffs allege in the kia sorento class action lawsuit that kia motors knowingly concealed that its 2002-2009 sorento crossovers were manufactured with a defective engine part called the crank sprocket. This alleged engine defect leads to a catastrophic chain of events that starts with severe heat buildup, the release of debris, and then leads to loss of steering control, engine failure and the potential for a hazardous accident, according to the class action lawsuit.
When pulling into a parking space when i went to lunch today the esc and dbc lights came on and i could not get the car out of drive or neutral.i tried to put it in reverse or park and it would not move into that position.this has happened to me at least 10 times.today, it took over 20 minutes until it would move into park.this is a real problem.the same thing happened to me last night.i'm getting really aggravated because i don't know when i'm going to be stuck again.kia needs to recall these vehicles and get this fixed or give us a new vehicle to drive without these problems.
Was driving felt like i hit something and the car would not shift into any other gear. I stopped put it in park and no change after work,8 hours later, the car ran fine. It had been shifting rough for a while, at or around 50mph, it would jerk the whole car like it was shifting up or down
I had the same incident happen twice in the last week.i came to a complete stop at a stop sign while my car was in drive.i tried accelerating several times to proceed through the intersection and my car would not move but the engine would rev up.i had to put my car into park and then put it into drive again in order to have the car function so that i could proceed through the intersection.i am terribly nervous i will be rear ended if this happens again.i recently had a brake switch replaced because i was unable to get my car into park.i had to put the car into neutral while engaging the emergency brake in order to turn off the engine but i was unable to remove my keys from the ignition.i don't know if these 2 problems are related to one another.
Car stalls and jerks when driving.when placing in drive it takes off very slow and under power.while driving the car changed gears on its own even jerking hard.
After start up when shifting from park to reverse the transmission will shift violently and will produce the same reaction if you try to shift it back into park.this has occurred intermittently and otherwise the transmission shifts normally.if you attempt to drive the vehicle once this occurs it feels underpowered as if the transmission is locked in a higher gear and there is no eco indication or indication of what gear the transmission is in.we took the vehicle to the dealer where it was purchased on 10/13/12 and picked it up on 10/15/12 and were told that the software had been upgraded to prevent this.since this upgrade the transmission has slipped out of gear twice while backing out of the driveway.when you shift back into park it produces the same violent shift.i have contacted kia's roadside assistance and they are coming to take the vehicle back to the dealership on 10/23/12 since the last attempt to repair this concern did not work.
The contact owns a 2011 kia sorento. While the vehicle was parked, it rolled away and crashed into two headstones. A police report was not filed and there were no injuries reported. The vehicle was towed to an independent mechanic who diagnosed that the shift interlock solenoid failed. The vehicle was unable to be repaired. The manufacturer was made aware of the failure. The failure mileage was 72,000.
The contact owns a 2011 kia sorento. The contact stated that while driving 75 mph, the vehicle shifted into neutral independently and without warning. The vehicle was towed to the dealer however, the technician was unable to diagnose the failure. The manufacturer was not made aware of the failure. The vehicle was not repaired. The vin was not available. The failure and current mileage was 54,200.
The contact owns a 2011 kia sorento. The contact stated that the gear shift unintentionally switched gears independently without warning. In addition, the contact mentioned that the vehicle jerked forward. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The vin was not included in nhtsa campaign number: 15v626000 (power train). The failure mileage was 30,000.
The contact owns a 2011 kia sorento. While driving approximately 70 mph, the vehicle stalled while the fourth wheel warning indicator flickered. The contact stated that the accelerator pedal was depressed and caused the vehicle to operate independently. Also, the contact heard an abnormal noise while driving the vehicle. The vehicle was taken to an independent mechanic and the contact was informed to visit a kia dealer. The vehicle was taken to matthews auto group (3721 vestal rd d, vestal, ny 13850, (607) 584-5354) where it was diagnosed that the crankshaft sensor needed to be repaired. The vehicle was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 213,000.
Transmission is stuck in 4th gear while driving i can go in reverse and forward but when i go forward it is stuck in 4th.
The contact owns a 2011 kia sorrento. The contact stated that while driving 20 mph, she depressed that brake pedal and the vehicle jerked. The vehicle was taken to the dealer for inspection where they stated that they could not determine the cause of the failure. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 45,000.
The contact owns a 2011 kia sorento. The contact stated while driving 50 mph, the vehicle shifted into third gear and shifted into limp mode. The vehicle failed to accelerate above 10 mph. The contact parked the vehicle and waiting for 15 minutes before restarting the vehicle to continue driving. No warning lights were illuminated. The contact took the vehicle to kia of jamestown (1700 washington st, jamestown, ny 14701, 716-664-1222) where the transmission was flushed and the filter was changed. The failure persisted and the vehicle was taken back to the dealer to be diagnosed. The contact was informed that the transmission needed to be replaced.the vehicle was not repaired. The manufacture was notified of the failure however, no assistance was provided. The failure mileage was 183,499.
According to the obd code reader: code p0335, $07e8 generic.crankshaft position sensor a circuit.vehicle has trouble starting. The tachometer falls to 0 as opposed to sitting at a higher idle, and does not move when pressing foot on gas pedal when stationary or in motion. When in motion, there can be temporary loss of power, the inability to shift gears, and/or the vehicle shakes and rattles. This happens on city streets and highways, when in all types of traffic and when moving at constant speeds. When this situation happens, the car does not shift gears at all and must be restarted.this has caused dangerous lane changing to highway shoulders as well as difficult attempts back onto the roadways during rush hour.
Incident #1 while traveling 45 mph car lurched, and gas pedal was non-responsive.engine was running,but no response.only forward motion was "idle" speed which was not enough power to make it up hill.stopped car in median.towed car back o dealer.check engine light stayed on.dealership replaced a recall brake switch, and said as there was no computer code they couldn't find anything else to fix.reset the computer to clear the check engine light.incident #2 less than 50 miles (24 hours) after taking the car - at 60mph same issue occurred.shut off engine, restarted & drove back to dealer.after starting/stopping about 4 times the check engine light went off.car seemed to respond appropriately.the car is not safe to drive in this condition.should this happen while merging, on a bridge, or in heavy traffic accident would occur.
Attempted to park car while waiting for a relative to get off work. Car would not shift to reverse or park- no further than neutral. Was able to put car in neutral and brake to stop car. After dropping relative off at home (had to stop car in same manner as above), had to stop in a near empty parking lot, as i still was unable to put the vehicle in reverse or park. Contacted kia dealership by phone and was told by representative to pump the break several times in order to shift the car to neutral/park. Did not work. Was told by rep that the braking "solenoid" ? (spelling?) has malfunctioned and that i should use something like a small screwdriver to push down a button in a small box at the top right of the shifter. Further stated that this would release the break so that the car could be put in park. Was told that car would now be unable to be taken out of park unless the same process was repeated. I've owned this vehicle just over 3 months. Certified per-owed. Less than 34000 miles. Will attempt to take to dealership for repair. Unaware if service center will repair on saturday. This is the second time this has happened, but it was quickly remedied when i cut the car off and turned it back on while depressing the brake. Thought it was a fluke until today. Should have kept my 2006. This is my 3rd kia. 1st vehicle with an issue like this.
While i was driving on a city street and turning a corner the car made a loud clunking sound then stopped. The engine continued to run but the car wouldn't move forward. Tried to shift gears but engine just reved up but would go. Had to put the emergency brake on to keep it from rolling. Finally had to have it towed off the street.we took it to a mechanic and he thought it was the same issue as the nhtsa campaign id 11v258000 and group service campaign number sc 082 [rev 5] so he called the local kia dealer to confirm. Despite my car fitting make/model/year/manufacture date they said this vin was not part of the recall. He suggested that i do further research.
From point of purchase (november 2010) the vehicle always had a hard start, the seat belt was incorrectly installed and the gas lid fails to open without manual prodding. In april 2012 the engine failed to start, and then this continued to happen multiple times thereafter.the dealership changed the battery and service the vehicle. In the following months a series of issues continued, windshield washer pump stopped working, failure start, loud knocking sound in the engine while idle and driving, and then the car started to stall and thrust hard forward.the car was serviced again, oil changed, the changed the pump and filters, all reported problems persisted through 2013.for three months the car remained in the dealership service shop where the engine was serviced, and some ?tappets? were replaced. The dealership cracked the engine cover, replaced it, without informing me.all engine, fail start, and windshield pump issues continues to persist to date (september 2013) despite multiple services.
Stability control and downhill assist light came on while driving. When vehicle was stopped, shifter would not go past neutral. In order to get past neutral, had to turn off engine and restart.
While driving on the highway, the car suddenly jumps forwards and i feels like someone hit me from behind. The same thing happens while rolling down a hill or slowing down with or without applying the breaks. It feels like it wants to shift and something is holding it back for afraction of a second. On sports mode, when manually shifting from 2 to 3 i can experience the same response. On gear 5 sports mode, you feel the sudden jerk. The problem seemed to be more significant when the engine is colder. I noticed the hesitation lasted longer before the jerk in the winter. I have been to many mechanic shops and they tell me the car is shifting fine and that they aren't to fully replicate the problem. I hope this adds to the millions of complaints and gets kia to do something. This problem has been persistent for over a year now.
I was driving north on rt28 traveling at 65mph i took my exit. After stopping at the sign, i hit the gas to go and the vehicle was sluggish then it shifted hard.i stopped about .25 miles down the road and put the vehicle in park and back into drive and the same thing happened. It shifted hard after a sluggish start. I got the vehicle home luckily and found the transmission fluid leaking everywhere.after having it towed to a transmission repair shop, the repair person informed me that there was a hole in side of the transmission.
While driving the car it loses power , i start to smell burnt transmission fluid so i take it to eagles transmission here in mckinney tx. To find out the transmission needs replacing. Whis is costing me $2100 that includes new transmission & price of labor. I googled this problem on 2011 kia to see if it's a recall but unfortunately its not but it was for the 2011 kia sorento 4 , cylinder. But it's a lot of topics on our 2011 kia v6 engine but never became a recall
Vehicle stuck in drive when i was pulling into a parking place.i was able to brake but engine kept running.after several tries, i managed to force it into neutral and the curb maintained my car stationary since i was unable to put it in park.because i was unable to put my car in park, it idled in neutral until the tow truck arrived (20 min later) by which time it had begun to overheat.the incline light was on, but i was not on an incline.the traction light was on and i have no clue why since the car was not in motion. I also called the kia dealer and spoke with someone in the maintenance dept. Who directed me to repeatedly pump on my brakes and at the same time to keep turning my steering wheel back and forth.after several tries, i was finally able to get it into park but the traction light and the incline lights remained on and the car was overheating.i encountered another incident a couple of months ago, when i was on a road trip.at that time the vehicle's mileage was about 35,000.i was going 70 mph on hwy 281 s heading to san antonio when my engine began to lose power and the engine light came on.luckily, i was able to make it to a kia dealership in the area.they worked on it for about a week and a half but since then i've experience odd things such as the car jumping or popping when it changes gears.also, it tends to overheat when the car idles for more than 10 min.as well as cruise control issues.i'm very disappointed my kia sorento and i truly feel it is a safety hazard.
Started noticing check engine light come on on occasion. Noticed chugging as i changed gears. P code p0711 was found.
The contact owns a 2011 kia sorento. The contact stated that after shifting into reverse, the gear erroneously shifted into neutral and failed to respond to acceleration attempts. The vehicle was taken to the dealer where the failure could not be replicated. The vehicle was not repaired. The manufacturer was not contacted about the failure. The failure mileage was 30,000. The vin was not unavailable.
En este aoa partir de julio mi carro kia sorento 2011 a presentadoproblema en la direcion, power tren, de acuerdo a lo que indica que tiene un desperfecto de fabrica, en dos ocaciones he tenido problema muy fuerte, se bloqueo el carro manejando y lo frenos nofuncionaron y el carro siguio rodando y pude haber tenido un accidente... La otra en la carretera el carro comienza a sonar las ruedas ycuando se frena tambalea... Lo lleve para la inspeccion y paso correctamente pero me entregaron una hoja que el carro tiene desperfecto de fabrica ,,, lo lleve a la kia para la revision de las partes,,,la cual realizaron el pedido de las mismas... Pero yo como usuario no me siento conforme ya que ese cambio no me da seguridapor que corre peligro mi vidad y la de la familia,,, no necesito un carro reparado lo que necesito un carro que me de segurida para toda la familia,,, una vez que cambien las parte y se me falla en la carretera quien responde por mi vida y la de la familia y la de otras personas, necesito que por favor me ayuden con una investigacion, ya que tambien tiene otros desperfecto.. Lo lleve alinear y me dice que le falta un pieza en las ruedas que no viene de fabrica y es un desperfecto,,, ya a mi el carro no me da confianza al manejar y no es confiable... Espero que durante los dos aos que falta de garantia ya que dan 10 aos no me pase nada a mi y a mi familia.. Ya que ese problema que tiene y no se realiza bien puede pasar un gran accidente...el punto es que necesito un carro que me de confianza ya que en este manejo con temor. Adjunto fotos
"takata recall" when i'm driving and accelerate the car don't shifting the gear or its delaying. Sometime it not shifting from 4 htspeed and up. I read on internet about many complains and about recalls in 2015 regarding this type of problem.https://www.cars.com/research/kia-sorento-2011/recalls/ please help me to fix this problem
While driving out of a parking lot at about 10 mph the vehicle shut down and all the dash lights illuminated.i turned the key off and on and the car restarted, drove rest of day without incident. Car stalled a second time two days later.
My transmission isn't shifting properly i cant even reverse 1st 2nd and part of 3rd gears are rough shifting. Its also causing it to make a clunking sound in the rear axel also wont shift while turning.
The car has a no-star condition, uneven engagement when shifting gears. Whenever driving and if i want to suddently speed to avoid an object or to adjust to traffic speeds the car hesitates for a second or two. I almost crash today due to this problem, putting at risk my whole family... I believe there a some recalls on similar vehicles with this problem but my vin is not on the list yet
The contact owns a 2011 kia sorento. The contact stated that she attempted to reverse however, the shifter could not be moved for over 30 minutes.in addition, the radio would sporadically power on independently and drain the battery. The vehicle was taken to the dealer but the technician was unable to diagnose the failure. The manufacturer was notified of the failure. The vin was unavailable. The approximate failure mileage was 75,000.
The contact owns a 2011 kia sorento. The contact received notification of nhtsa campaign number: 15v626000 (power train). While attempted to shift the gears, the vehicle lunged. On several occasions, while the accelerator pedal was depressed, the vehicle failed to accelerate. On several occasions, while driving, the engine stalled and lost power. The contact mentioned that all of the instrument panel indicators illuminated. The vehicle was taken to an independent mechanic who stated that the vehicle needed to be taken to a kia dealer. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 132,000. Parts distribution disconnect.
I was accelerating from a stoplight, and the transmission did not engage, and vehicle seized to accelerate. There was a loud gear grinding noise when gear was engaged, both forward and reverse. Car started fine afterward, but same gear grinding occurred when placed in gear, with no vehicle motion.
Kia sorento infrequent and unpredictable loss of power during moderate acceleration.during certain conditions, which have included moderate uphill climbs, highway driving and city under 50mph and at moderate acceleration, the vehicle will suddenly loose power, fail to upshift when needed, or show no signs of power, followed by erratic shifting and a loud clunk.at other times on highway driving, the car will, for no apparent reason, downshift on flat sections when speeds are between 45-65mph.multiple trips to the dealer:1/8/13, 95,035 miles- dealer could not replicate, inhibitor switch bracket installed, did not resolve the issue7/26/13, 106,574 miles-electronic stability and abs light come on, similar to stop lamp switch, dealer could not replicate, did see error codes but did not provide them to customer, reset the computer.not resolved.10/3/13, 107,842-transmission still jerking, dealer tried replacing automatic transmission fluid, did not resolve the issue.took to alternative dealer-road test with customer-advised the problem will need to become worse and more frequent to diagnose.this is leading to unsafe conditions due to unexpected loss of power.
The contact owns a 2011 kia sorento. The contact stated that while her son was driving at unknown speed, the vehicle stalled with the check engine warning light illuminated.the vehicle was towed to an independent mechanic where the technician was unable to retrieve a fault code or duplicate the failure. The vehicle remained with the mechanic for two days after which the vehicle started. The vehicle was driven to the residence. A day later while driving 40 mph, the vehicle loss motive power but restarted. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 150,000.
I bought the sorento used 2 months ago,it has 76,000 miles on it. Has driven fine up until now. It seems to struggle going up hills, no power, at random times which are more frequent now it hesitates like it wants to stall , then jerks and then goes back to driving fine. It seems to have this issue around 40-50 miles per hour. I brought it to be looked at and they say there is nothing wrong with the transmission. Feeling very frustrated , this is a safety issue!
On 11 september 2012 i attempted to place the automatic transmission in park and it would not go into park. This is the 5th time this has happened with this vehicle. Kia motors will say there is no problem.
Driving approx 35 mph, there was a loud pop and noise then the car started grinding and transmission locked up. No gears, car locked up and came to a halt. Could not go backward or forward when put into gear, just had a loud grinding sound. Sound was so loud i thought the transmission had fallen out. Before this happened i noticed that when the car had been turned off for a while then started and put into reverse there was a loud clunking sound, almost as if you had tried to put the car into gear without putting your foot on the brake first and it would leap into gear.
My 2011 kia sorento is stuck in the drive position. This has occurred on and off for a few months but was always able to manipulate the brake, and key to get the car to shift. Today i left for work, made a quick stop at the store and my kia would not shift into park. I was ae to put it in neutral. I turned the car off applied the er brake got what i needed. Returned to the car and started it. Was still unable to shift to p, or r. I was in neutral and luckily on a slight slope so the car rolled back enough to avoid hitting the building. Place the car in drive and went on to work. When i arrived at work the car still would not go in to anything but n and d the traction control light and down slop light came on and would not go off. After a while my husband was able to get the car in park. I then left for an appointment and the car would not shift out of p.giggled things around and finally was able to back up and drive. When i arrived at my appointment the kia would not go into r or p and it remained that way. I had to place the car in neutral apply er brake. After work i was able to maneuver the gear shift enough to be able to get it to go into reverse. I heard loud clunking noises. Backed up slowly and carefully. Putting the car into drive i heard more loud noises. I then proceeded to the kia dealership where i purchased the car and left it for them to check it out. I'm extremely aggervatted that i had to leave my car unlocked all day with the key in the emission and er brake applied. I hope this helps with the investigation of the bad transmissions in the kia.
While driving with cruise control set at 60 mph and transmission in the drive position, the vehicle suddenly down-shifted into 4th gear and held that position without shifting manually or automatically.the sudden shifting of the transmission would be similar to revving an engine in neutral and then shifting into drive with the rpm's very high and the sensation was a loud thud/thump sounding like i jumped a curb, with a similar sensation from the driving position.i was able to drive, but could not shift out of 4th gear even when i stopped at a safe location a few miles up the road.i was able to manually put the vehicle in n, r and p.i parked the vehicle and turned off the engine. I waited 15 seconds, restarted the vehicle and put it back in drive.at this point the engine returned to normal operation and shifted fine. No unusual noises or changes were noted. I was on the phone with the sales person who sold us the vehicle and he mentioned something about a computer glitch that handles automatic shifting.the vehicle in question has approx 3200 miles on it and this is the first major concern i have experienced.
Transmission and driveshaft broke 21 nov 2010 barely making it across busy intersection. Vehicle is 2011 kia sorento. Purchased in february 2010 (in texas), kia sorento broke down out of state (ft. Bragg, nc) thanksgiving week 2010. Kia had vehicle towed to nearest dealer - a+. Kia provided rental immediately - a+. Kia dealership reported transmission and driveshaft would need to be replaced. (vehicle started but would not move and made grinding noise). Kia now states "we do not have a followback policy" meaning i'm supposed to pay for vehicle to be returned from near ft. Bragg nc to where i reside in texas - f. Any one know the law? i have owned 7 kia's including this one, you would think kia would reward such loyalty?
The contact owns a 2011 kia sorento. The contact stated that the vehicle stalled while stopped at a stop light. Upon restart, the vehicle operated as normal. The contact also stated that when driving in excess of 60 mph, the vehicle would not accelerate further when pressure was applied to the accelerator pedal. A knocking noise was also heard coming from the front end of the vehicle, and the vehicle would intermittently jerk backwards. The vehicle was taken to an authorized dealer where they were unable to diagnose the failure. The vehicle was not repaired. The approximate failure mileage was 100. A new transmission was installed 6/29/2011.updated 09/07/2011*ln
In october of 2010, i was driving my 9 month old 2011 kia sorento. I was stopped at a traffic light and heard a very loud boom sound. I put the car in park. I tried to shift the gear into drive and it made a very loud grinding noise and the car would not move.i had the car towed into kia and the transmission had completely gone including the drive shaft. They had to totally replace the transmission and drive shaft. Today is april 19, 2011 and for the past couple weeksmy car has been hesitating like i am running out of gas, at some points the car actually jerks. I am taking the car in to be serviced today.
2011 kia sorento. Push button start. Intermittently you hear a thud and sometimes the entire vehicle jerks forward. Also have noticed when i turn vehicle off a shuttering noise coming from the right rear side car. Very disappointed with mileage on this vehicle also. Had to dealership twice and they say they can not duplicate my complaint. *ln
My kia sorento 2011 manual transmission is jerking while we driving or coming out of a full stop but this is random, shes been at the dealer on 4 ocasions but they can not figure out whats wrong, the computer did not advise of any problem so we continue using the car and make notes of when it happens the dealer told us when it happend more often then take her back, so if anybody has an idea of what it can be we would like to hear from you, thanks.
Transmission failed on a 2011 kia sorento with 22k miles on it.we were pulling out into an intersection when it completely lost power.the only warning that i have seen in reference to a possible transmission issue is that the car idles high (at about 3500 rpm) in the morning.this was reported to kia but they could not replicate it.as of now, the car is at the dealership waiting on a new transmission.
I purchased a brand new2011 kia sorento from kia. I was driving on the highway with my family and suddenly i felt like i hit a brick wall and a my sorento rpm guage jumped to 6000 rpm. I pulled over and looked under the hood for any visual damage which i could not find, i then proceeded to put the car in drive and i noticed the car would not shift from 1st gear. Again i was on the highway with my i year old. I called roadside assistant for the 1st time in my life after owning over 20 new cars. My car was towed and my family was stuck out of town with no vehicle for two days. The dealer looked at my car and said that they could not duplicate the problem. Of course not! i call kia corp and the just took my name and provided me with a case #. What about being strainded without a car for 2 day and luckly i had family near by for a place to stay. I received a call from the dealership informing me that kia had issued a transmission software upgrade, so after the update my car was driving like new again. That's when i noticed about 2 weeks later on my way to work i feltthat same feeling like hitting a brick wall. The dealer still has not addressed the concern and their only solution is a software update. This will be my second kia that i have owned and the last!!!! 6yr 100,000warranty is not worth the drama.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)
A couple of months ago i took my 2011 kia sorento in because i felt something was wrong with the transmission. When i drive it, it feels like it is not shifting properly. The rpm's would go up too high before it would shift gears. It is an automatic. They said they drove it but did not feel anything and gave it back to me. Today i drove it and when i went to put it in park it would not go beyond neutral. I immediately called the dealership and took it in. They were very vague about what it could be and just said they have had several come in with this problem. It concerns me that my transmission is going out. I see where there have been investigations into the 2011 kia sorentos for transmission failure. Have you encountered any having the problem of being able to shift out of drive?
Purchased a new sorento lx on 5-2011, 4cyl, fwd, automatic.on three occasions during the first month i owned the vehicle, i have experienced uncommanded downshift from 6th gear to 4th gear at speed. Transmission then locks in 4th gear until shut down and restarted. Very violent event when it occurs, with an instantaneous bang and corresponding immediate loss of speed.
Transmission on my 2011 kia sorento went when i was exiting a roadway.car just wouldn't move forward anymore.engine was still running.
Transmission broken for 4th time. Vehicle towed for 4th time. One new transmission installed in nov 2010. On 04 aug 2011, while at bank, multiple warning lights came on and vehicle, with my spouse, a us naval veteran and (disabled), when she could not put vehicle in park, neutral, or reverse. As she sat crying for the 4th time the vehicle has let her down, she got the attention of 2 women whom came over and noted the problems and took photos for when the dealership "crown kia" in tyler texas says "we cant duplicate your concern." we are now writing our second demand letter and will take kia to circuit court to get our money back and get away from this dangerous vehicle that has left my wife stranded for the 4th and last time due to gross neglegence and violation of the magnusson moss waranty act and the state of texas lemon laws. The cruise control has broken 3 times and is still broken. The vehicle has pulled to the right since purchase. The kia sorento has left my spouse stranded on multiple occasions including an out of state trip to ft. Bragg nc while attempting to visit active duty son home from iraq. And the icing for all potential/future kia owners, this is our 7th kia. Yes, this is how kia rewards customer loyalty.
After coming home from work my daughter said her car was making a strange noise. She asked me to take it for a test drive to see if i could tell what was wrong. After starting the car i placed the transmission in reverse. At that point i noticed a loud noise and felt a strong bump. After backing out of the driveway i put the car in drive and noticed the same noise. When the transmission down shifted as i stopped at an intersection i noticed the noise again. After driving about a mile i went to accelerate from a stop sign, we heard a loud noise, felt a bump, and then heard a very loud grinding sound coming from the transmission. At that point the engine was running but the car would not go any where. We were able to cost to a safe location along the side of the road. The car was towed to the local kia dealership.
2nd event, uncommanded downshift from 6th gear to 4th gear at speed.transmission then locks in 4th gear until shut down and restarted.very violent event when it occurs, with an instantaneous bang and corresponding immediate loss of speed.
After stopping to paying bridge toll, heard a loud grinding noise which sounded like something feel out from underneath the our 2011 kia sorento.from that point on the vehicle would only coast. This could have caused a major accident as 3 lanes of traffic were merging and luckily there was a parking lot just before getting on the bridge.we called roadside assistance and vehicle was towed to kia dealership and transmission is being replaced.a rental car was provided, but is on a day-to-day basis...the repair is supposed to only take a week...not sure how i feel about the vehicle now.....there should be a recall...
The contact owns a 2011 kia sorento. The contact stated that the transmission failed to switch gears while driving 55 mph. The contact had to shut off the engine to allow the vehicle to cool in order to proceed with driving.the vehicle was taken to the dealer for diagnosis where they were unable to diagnose or duplicate the failure. The vehicle was not repaired. The vin is unavailable. The failure mileage was 3,000 and the current mileage was 5,000.
Driving at about 45 mph, dry, clear conditions. For no apparent reason, heard a loud thud and felt a sharp jarring. There was no collision, nor did i hit anything in the road. Transmission immediately went into safety or "limp" mode.dealer could not diagnose problem. Vehicle reset when restarted.
The contact owns a 2011 kia sorento. The contact stated the transmission starting slipping while shifting into first gear. The contact took the vehicle to the dealer and was told that the transmission needed to be replaced. The failure and current mileages was 7,200. Return to dealer 8/10/11 transmission fluid leaking, toil leaking, transmission still sticks. Updated 09/14/2011 *lnthe consumer returned to the vehicle to the dealer, due to transmission fluid leaking, as well as the getting stuck. Updated 12/05/11
I had just left work and drove about two blocks, stopped at stop sign, then pressed the accelerator when i heard a loud noise and then a grinding noise.the car would not move.i had to have it towed to the dealership.they are saying i will need a new transmission.i also have been having a problem with the doors unlocking by themselves as i drive.this has increased in frequency to 3 -4 times a week.
2011 kia sorento ex v6 purchased 04-10.occasional loud noise and jolt forward during start.while driving at low speed sometimes vehicle slows down for second or two and then surges forward.
Own 2011 sorento ex v6 - similar complaint as another when using pushbutton start every 4or 5 starts a loud clunking and engine torque or transmission is experienced. Also noted a continuing oscillating "hum" coming from the rear wheel area - very noticeable on somewhat smoother roads. Not due to roads since i have tried other roads to rule out a particular road. It's from the car and not the road. It never goes away.
Received our "repaired" 2011 kia sorento back, after 6 weeks of being without it from previous transmission failure, on 29 dec 2010. The vehicle smelled as though it were hot on drive home from dealership. The next morning 30 dec 2010, with the vehicle running and while at an intersection, i put the vehicle in drive but nothing happened except a grinding noise. I moved the shift up and down for several seconds and even tried turning the vehicle on and off to no avail. Finally after several seconds, i moved the shifter into drive and the grinding did not occur and the vehicle took off. The incident occurred, as did the initial failure 6 weeks ago, at an intersection whereby i could have been injured. The vehicle now, at random, repeats the same scenario.
While driving on the interstate at 65 mph, transmission shifted to 4th gear uncommanded from 6th gear.large bang and sudden deceleration.think of hitting a foot deep pothole..without the pothole.transmission locked in 4th gear until engine shut off and restarted.problem has not recurred.
The contact owns a 2011 kia sorento. While driving different speeds the vehicle would jerk forward and lose power. The transmission light illuminated on the instrument panel. The vehicle was taken to the dealer for diagnostic testing. The technicians stated the transmission needed to be replaced. The vehicle was not repaired. There was a recall under nhtsa campaign id number: 11v258000 (power train:driveline:driveshaft) but the dealer stated the vin was not included. The approximate failure mileage was 1,820.
I was driving my 2011 kia sorento from arkansas to indiana. I stopped off to get gas and felt like someone bumped me in the rear end when i came to a stop. I looked behind me and there was plenty of room between the car behind me and myself. I wasn't sure what it was so i didn't really think too much about it and went on my way. The next time i got off the interstate and stopped, it did it again. I then called the dealership i bought my sorento from and made an appt to take it in the following day. Needless to say it didn't make it to the next day. As soon as i got off the interstate (thankfully at my exit) the transmission went completely out. I then had to call roadside assistance and they had to tow it to the dealership. The next day i went to the dealership to find out that they were going to have to put a whole new transmission in my vehicle. I was provided a rental car until the service was complete. The thing was i was only in town for a long weekend and had to get back to arkansas. They told me that i could drive the rental car back to arkansas but would have to come get the sorento when it was ready. (they would not ship the sorento to me) it did end up working out ok, my mother and father inlaw picked up the sorento when it was fixed and i drove one of their vehicles down to arkansas. They brought the sorento down to me on their vacation.i am very disappointed that the transmission went out in my brand new vehicle. I don't think that i will ever feel totally safe driving it again. I'm always going to be wondering what is going to happen next.
The contact owns 2011 kia sorento.while driving variousspeeds, the contact stated that the vehicle would jerk violently.when applying pressure to the gasoline pedal, the vehicle would not accelerate;however, it would make a loud noise.the transmission was replaced in february 2011 by the dealer. The manufacturer wasnotified of the failure. The vehicle was not inspected or repaired.the current mileage was 10,000.the approximate failure mileage was 6,000.
I filed this report6/23/11 on kia.com consumer care website:2011 sorento lx (4cyl awd) transmission has locked up multiple times.at 40 mph during acceleration, loud bang followed by severe jerking, (hard down-shift), loss of drive (engine continues to run but does not shift into gear), coast to stop,put in park. First few times it drove okay after a complete stop and from park, this last time it would not shift beyond 40 mph. Towed twice to dealer but they were unable to replicate the issue in the mileage that they drove it. Vehicle purchased 01/30/10 with 24k miles. Mileage at the last service was 33k. First event5/17, occurs every 4-5 days or approx 200-250 mi. Chk engine lt / transmission light havenever come on, computer diagnosticdoesnt register any issues. The dealer was very nice but without kia's approval would not keep the car long enough to find the problem. I asked kia directly to provide a tech to drive the car long enough to experience the issue but they have refused to authorize it and have also stated that without verification they will not approve any repairs. I am very afraid that next time it happens it will cause a serious accident. I have already had two close calls on the freeway6/28: the same issue occurred again 4 days ago (6/24) on a narrow two lane road while accellerating after a stop sign (again about 40-45 mph). This time it lost all drive and rpm's did not go up when pushing the gas pedal.putit into park and tried two more times before it finally drove.today 6/28, at a gas station the car would not go into reverse. After several tries to shift into any gear,turned it off and on again and it drove okay out of the station but 200 yds later as i was accelerating up the ramp to enter i-5 (a 6 lane freeway during early commute) it made the same loud bang, jerk and then lost drive, coasted to shoulder. Turned engine off, waited a few minutes to restart, it was not very responsive but i was able to exit the freeway.
Powertrain issue on my kia sorento lx 2011, 4l, there was a sudden loss of motive power when i was driving the highway with all my family on it. This causes me concern because when i try to accelerate i heard some unpleasant, loud and repetitive clicking noises under my car which eventually went away after a minute. This has happened three times since i bought my car 2 weeks ago. I had to call kia and was advised me to go to any kia authorized dealership within my area to get it fix, but they didn't offered me an car loan option while hypothetical repairtakes place. My main concern is about the security of my family and risk of crash. Also i was shocked when kia representative told me my car wasn't listed for a recall. When i have all the fore-mentioned symptoms described on nhtsa campaign id number: 11v258000.
The contact owns a 2011 kia sorento. The contact was driving 55 mph when there was a loud noise and the vehicle lost power. The vehicle was towed to the dealer who stated that the drive train and the transmission failed. The dealer replaced the drive train and transmission which was under warranty. The manufacturer was contacted who stated that the vehicle was scheduled to be included in a recall but provided no additional information pertaining to the recall specifics. The failure mileage was 27,000.updated 05/31/11
Transmission broken for third time. We can now duplicate the problem consistently by parking on an incline, putting the 2011 kia sorento in drive and attempting to take off, the vehicle grinds and then suddenly accelerates. We are taking vehicle into dealer for the 4th time. The transmission has been replaced once and the vehicle continues to grind and surge forward, once causing wife to nearly jump pedestrian sidewalk with her mother in vehicle.
The contact owns a 2011 kia sorento. The contact stated that while driving approximately 70 mph with the cruise control activated she heard a loud noise underneath the drivers seat. The vehicle then shuttered, stalled and wouldn't accelerate. The driver was able to keep driving, but couldn't accelerate over 20 mph. The vehicle was inspected by a dealer who informed the contact that the pressure control solenoid valve failed and that they needed to replace the transmission. The vehicle was repaired. The failure mileage was approximately 3,500.the consumer stated the vehicle has been in the shop two more times since filing the complaint. The consumer stated there was a strange noise coming from the vehicle. The dealer was claiming there were different problems with the vehicle, which was causing the noise.the consumer stated the doors would not lock and unlock and also the dome light wasn't working.the dealer found the door locks were disabled and the dome light connector was not connected. Updated 03/30/11
I was traveling from columbus ohio to toledo ohio on a business trip.the trip started out normally, but when i arrived in toledo and pulled off at an i-75 exit, my transmission failed as i was exiting.did not have any forward motion at the exit and heard only grinding sounds coming from the transmission when i tried to move. Ended up having it towed to the nearest kia dealership.the dealership replaced the transmission, but i'm hearing a strange whine coming from the replacement transmission. This could have caused an accident if i had been traveling at 70 mph on the interstate.this issue needs a recall from kia.
The contact owns a 2011 kia sorento. While driving approximately 20 mph the contact noticed that the vehicle would no longer accelerate. The vehicle rolled to a stop but the contact was unable to shift into park. The vehicle was towed to an authorized dealer where the contact was told that the transmission failed and would need to be replaced. The vehicle was repaired. The failure recurred twice. After each failure, the vehicle was taken to an authorized dealer where it was repaired. The failure mileage was 45,600 and the current mileage was 60,200.
I have had my kia sorento for 10 months. It has been back to the dealership 4 times for transmission issues. On the third time that it went back, they decided to put a new transmission in it. It worked for three months. I was driving home from ky when the transmission started leaking. This was suppose to be a new transmission. Are there other issues with other cars???
I was driving 60 mph in clear lane on highway on 04/08/11 when a very loud "bang" was heard in engine, suv lurched violently and engine whined noticeably.it was immediately noticeable that the engine was losing acceleration power and i pulled over.when stopped, i put suv into park and noticed it lurched.the vehicle lurched whenever the shifter was moved from p to r to n to d and back.it was readily apparent the vehicle had a transmission problem. 2011 kia sorento was purchased new, and had 10,000 miles on it at time of occurrence.vehicle did not shift or drive correctly afterwards.
This 2011 kia sorento lx is a v6, key start with 13,000 miles purchased new in december 2010.the problem started as a clicking noise occurring between reverse and drive.then the clicking became more noticeable when i pushed on the brake.it did not happen every time but enough to be annoying and causing concern of what the noise meant.i took it into the dealership where they asked me to show them the problem.the noise was especially loud between neutral and drive.they replaced a defective shifter.this fixed the clicking.
The contact owns a 2011 kia sorento. The contact stated that when he took his foot off the accelerator pedal and let the vehicle coast, it seemed as if the brake pedal was being depressed when traveling between 30-40 mph. The vehicle was taken to an authorized dealership where the contact was informed that the engine was breaking due to the torque converter. The dealer took the vehicle for a 23 mile drive and that although the failure did occur, it was normal. The contact was concerned that he could possibly lose control of the vehicle. The failure mileage was 14. The current mileage was 1,900.
*altered mileage , * drive and emissions, checked engine light on, fuel cap replaced, 2 journal prefixes, repair kit wiring, brace added for wires to keep from touching tail pipe, transmission gears had to be replaced due to my vehicle not being able to shift to the next gear, and getting stuck in gears keeping me from being mobile in traffic. My windows get stuck in positions all the time when leaving drive thru windows etc. And i have to pull over,stop the car, turn it off and restart a couple of times. *although shift gears have been replaced, my vehicle (with my family in it thank god at safe speeds) will not shift/go to the next gear, becoming immobile. If parking at a store, work etc. Often i can not put my vehicle into park, it remains stuck in drive often making me late for appointments. My dashboard/clusters were replaced behind the steering wheel area due to signal lights not working.my odometer was replaced on my kia sorentoaltering the actual mileage (my 'speedometer replacement record' on the inside was filled in by an authorized kia dealer). Now we have yet another recall on my vehicle for adding front spring protection recall # sc091. I'm sure i have left off a couple of repairs, but this is just ridiculous. I bought a new car so i could avoid constant waiting at vehicle repair/service departments.i really wish they would just replace my 2011 vehicle; i do not want to be cut short when trading my vehicle some years from now due to an inaccurate odometer reading and transmission problems.
2011 kia sorento [xxx], having issues with vehicle pulling off to the right while driving at various speeds on various roads/highways. Said vehicle was brought back to dealership service department to look at alignment. Service department's work resulted in vehicle alignment worse than before. Returned vehicle back to dealer service department, had several (dealership service advisor, dealership service manager, kia district service manager) all look at and drove vehicle and noticed issue.dealership service manager stated that he drove several other 2011 sorento's and noticed a couple of 4 cylinder versions with same issue, and one without the issue.dealership service manager contacted sister dealership and was informed that they also had a similiar issue with one of their 2011 sorento's. Dealership service department and district manager states vehicle has been put back to factory specs, however, upon customer driving vehicle again along with the dealeship service manager, the said vehicle still pulls to the right significantly.case number ([xxx]) has been established by kia consumer headquarters.field tech rep has been contacted to look into vehicle issue.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Took possession of 2011 kia sorrento on 2-18-2010.since that time there have been 14 instances when the car hesitated almost dying out and then surging forward.at one time it died completely out and had to be restartedwhile being in the lane of oncoming traffic.twice it hesitated and surged ahead 4 - 5 consecutive times beforesettling down, once while crossing over a 4 lane highway.it has been back to the kia dealership 3 times and they cannot duplicate the problem, so they claim we do not have a problem.we are very concerned about this and believe it is a safety issue and my wife will not drive the car until this is resolved. Updated 03/16/10updated ivoq 07/16/10
Something loose on right front wheel of my 2011 kia sorento. There is a clunking sound like something is wrong.kia claims they are all like that but a new car should not fall apart after 3000 miles.
Powertrain issue on my kia sorento lx 2011, 4l, there was a sudden loss of motive power when i was driving the highway with all my family on it. This causes me concern because when i try to accelerate i heard some unpleasant, loud and repetitive clicking noises under my car which eventually went away after a minute. This has happened three times since i bought my car 2 weeks ago. I had to call kia and was advised me to go to any kia authorized dealership within my area to get it fix, but they didn't offered me an car loan option while hypothetical repairtakes place. My main concern is about the security of my family and risk of crash. Also i was shocked when kia representative told me my car wasn't listed for a recall. When i have all the fore-mentioned symptoms described on nhtsa campaign id number: 11v258000.
My low beam headlights keep blowing out,my rear wind shield wiper doesn't lay on the glass. Therefore,it doesn't clean well, the seatbelt in the middle row keeps falling in the seat crack making it hard to get out and buckle up. My rear kia symbol is chipping paint.
I buckled in my seat belt as usual only to find when shifting to drive the seat belt indicator light continued to flash. I checked the children's seat belt to make sure they were buckled in and they were.i disconnected my seat belt and tried to reconnect and it would not reconnect.i visited the dealership as the vehicle was purchased roughly 3 months ago and was informed by the general sales manager this was not their problem and a loaner could not be provided until the part comes in. I asked if i would be safe and he reiterated again this was not their problem. I asked for the general manager and was denied the opportunity to speak with him.i buckled into the passenger buckle and was later informed this was unsafe, if i were to have an accident, i would not be protected. I have received no assistance. This has yet to be fixed.
My abs, airbag light is on before. After replacing the clock spring the lights are still on, and also both my back seat belts will not go down. The car has not been in any accidents
Dashboard continuously illuminates that there is a problem with the vehicles air bags. Light is on when the ignition is on or the engine is on.there are no problems driving he vehicle but unsure if airbag will deploy if i am in an accident.
While driving at night on a county road, loud clicking noise came from dashboard, seat belt warning light flashed on and off, and headlights flashed off all at the same time.headlights remained off for 1-2 seconds, came back on, and went off again, and on again.this has happened at least a dozen times since then while driving at night, and also a few times during the daytime (i hear the clicking and see the seat belt indicator light).mechanics at kia dealership said they "could not duplicate" and made no attempt to correct the problem.this happens more often when driving at highway speed (60-70 mph).it has also happened twice after stopping the car and shutting off the ignition.it is a serious safety concern and makes me afraid to drive at night!
From point of purchase (november 2010) the vehicle always had a hard start, the seat belt was incorrectly installed and the gas lid fails to open without manual prodding. In april 2012 the engine failed to start, and then this continued to happen multiple times thereafter.the dealership changed the battery and service the vehicle. In the following months a series of issues continued, windshield washer pump stopped working, failure start, loud knocking sound in the engine while idle and driving, and then the car started to stall and thrust hard forward.the car was serviced again, oil changed, the changed the pump and filters, all reported problems persisted through 2013.for three months the car remained in the dealership service shop where the engine was serviced, and some ?tappets? were replaced. The dealership cracked the engine cover, replaced it, without informing me.all engine, fail start, and windshield pump issues continues to persist to date (september 2013) despite multiple services.
I was in a three car accident in which i rear ended a stopped vehicle at 40mph. Upon looking at kia's own website and the owner's manual for the 2011 kia sorento, i can see that the impact took place on the airbag sensor on the drivers side of the vehicle. The airbags failed to deploy & the front drivers side seat belt & front passenger side seat belt failed to 'lock'. This resulted in my 92 year old grandmother hitting the dash with her face, and i as the driver, hit my head on the steering wheel sustaining a concussion & whiplash. I am still suffering severe pain that i have to be medicated for with narcotics, and short term memory loss. My grandmother, luckily only sustained facial bruising.
My seat belt keeps locking on me. Fortunately,thus far i have been able to eventually get it to come loose. Sometimes it is a little difficult to fasten. I'm afraid someday i will need to get out fast and won't be able to. I am parked and the car is turned off on a city street and sometimes in my driveway and stores.
Right sided passenger seatbelt buckle with not fasten/lock. Car was stable as we were trying to buckle up before we drove.
Back driver side door will not open, i went online and searched my vehicle and this seems to be an ongoing problem. Middle back seat belt is stuck down in the seat and you can't not get it out
My door handle or door latch will not open from the outside on my drivers side door and also my left back door will not open from the outside or inside. It is dangerous for and my kids. Also, my headrest has fallen off. I have issues with my lights, they will not work for the interior.
Kia sent a notice that they are extending the warranty for the front airbag clock spring assembly. My airbag light is staying illuminated so i took it into the dealer for a diagnostic. The dealer informed me that the issue is not the clock spring assembly its the occupant classification mat. This means that if i am in a crash my front airbag will not deploy and i am risking the life of my passenger. Why is this issue not included with the notice that they sent since it also involves the airbag and the airbag sensor?
The second row seats do not correctly release or latch.
My car driver side air bag light came on suddenly and dealer wants to charge to diagnose and repair. The driver seat lower back adjusting cushion does not function anymore. The rear driver side door does not umlock dealer wants to charge to diagnose or inspect and order the door handle base mechanism part,then charge for that and installation.
Airbag did not deploy during accident. Before accident airbag light was on and steering wheel functions were working (cruise, horn, volume ect.)driver side window would not roll up.
Doors fail to open from the outside of vehicle. Headlight wiring harness will melt wiring for the light bulb and kill the lightbulb. Driver seat feels loose, however the bolts are as tight as they will go.
The passenger side retractable rear seat became more difficult to operatesince purchasingthe vehicle new. Finally it became stuck to the extent that it could not be moved in either direction. This occurred one month after the warranty expired.
Rear seat latches break. 1st occurrence approx 60k miles. Broken again approx 70k miles. Latches very difficult to use. May break and leave seat useless in down position. Currently broken with seat stuck in upright position. Appears to break while vehicle stationary. Kia seems to have issues w latches in general. Am aware warranty extension for door latches (2 of mine have broken). Thank you!!!
The back seat on the drivers side will not go back to the proper upright position. I put down the seat in order to take some materials needed for my job, when i tried to return back to the upright position it only went so far, now when my son is in his car seat he is leaning forward and a slight angle. If an accident were to happen and i was hit on the drivers side and the airbag were to deploy it would literally hit my son at such an angle as to possibly seriously injure or kill him. I went to get it replaced and because i had gone over my mileage by 1300 miles they stated that it would cost me 550.00 to correct this issue. I feel this is a serious safety violation and i should not have to pay to get it repaired.
Middle row seat latches are stuck and the seats cannot be moved. No access to the third row because the latches are stuck. Also, one of the seats is stuck in a reclined position, which i believe is unsafe in case of an accident. Both of my young children's car seats are in that row. Apparently, it is a common issue with this make and model of vehicle. The latches are located next to the headrests on both seats.
The contact owns a 2011 kia sorento. The contact stated that the rear driver side seat adjuster was stuck past the upright position and failed to adjust. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 53,000.
The contact owns a 2011 kia sorento. The contact stated that the fuse box panel under the driver seat detached completely, exposing the wires. The vehicle was taken to an authorized dealer three different times for the same failure and the fuse box panel was replaced each time. The technician advised that the front driver seat would need to be replaced because the defect was a manufacturing flaw. The manufacturer was not made aware of the problem. The approximate failure mileage was 1,000.
Dash light with the airbag logo came on as i was starting up today,and stayed on. Went straight to kia dealership, the one we always use. Service advisor said he's seen a lot of them, same problem. He agreed that $2,000 was very expensive for this repair. This malfunction disables all the airbags. In the event of an accident, we are toast. Kelly blue book rates this vehicle at a value of $9500, in mint condition, which this is. 21% of the value for a repair? are you kidding me? very disappointed that this is an issue for so many ( i did check the internet, it's a common problem) and no one chooses to take it seriously. We just went around with the tire pressure monitoring system, and finally they replaced that on a recall, but we had a blowout on i-81 at 70 mph that could've ended our life.....someone needs to look into this. I appreciate anything you can do.
The contact owns a 2011 kia sorento. The contact stated that the driver's seat control cover was fractured. The seat cover plastic became hooked onto the contact's pants and caused her to fall to the ground, injuring her knee. The vehicle was taken to the dealer for inspection where they advised that they were unable to determine why the seat cover continued to fail. The vehicle was repaired but the failure recurred. The manufacturer was notified and they stated that they were aware of the failure but provided no assistance. The failure mileage was unknown.
When out to my kia and i hit the unlock button. Attempted to open the front passenger door. Didn't open, so i hit the unlock again, still wouldn't open. So i walked around and opened the drivers side and reached over, the door opened. This is the first time for this door. But i've had this happen to me to the rear drive side door and had to have the door handle replaced. The kia was sitting in the driveway not running and that door doesn't have near as much use as some of the others. Also the back seat on the passenger side won't go down. I am assuming the cable is broke. Again this was not used much since i got the kia almost 4 years ago. I think i used this feature 2 times and it wouldn't work after that.
All accessories on steering wheel have gone out: radio controls no longer work, cruise control does not work, bluetooth capability(answering/ending phone calls) no longer works, and now the horn does not work.having a working horn is part of the safety equipment on a vehicle. One day while parked, i honked the horn to get my sons attention and it did not work.the horn just stopped working. Another time i was making a left turn and some idiot not paying attention almost did not stop, as i was turning i honked the horn(forgetting it had not been working previously) and it worked just that one time. It has not worked since! how does that happen?also, the head rest on front seats are poorly designed, both have come off completely.
The contact owns a 2011 kia sorento. The contact stated that while driving 30 mph downhill in icy weather, the vehicle began to slide uncontrollably until crashing into a tree. The vehicle was destroyed. The air bags did not deploy nor did the headrest prevent whiplash, as designed. The contact suffered whiplash and required physical therapy. The dealer was notified of the incident and statedt that the safety features in the vehicle would only operate if the vehicle was involved in a severe crash. The failure and current mileage was 8,000.
The incline control light & the traction control light came on for no reason. I was parking my vehicle on a flat surface and when these lights were on i was unable to put the car in park or reverse. I had to put the vehicle in neutral and shut off the vehicle with my foot on the brake. I then had to restart the vehicle, the control and traction lights were not on and i was able to put the vehicle in park. I went directly to the dealership that i made the purchase from and was told that this is a known defect in the brake line where there is a short in the line that causes the computer to think the break is not pressed down enough, therefore confusing the computer into thinking it should apply the incline and traction control and prevents the vehicle from being put in reverse or park. I was told that by turning the vehicle off while in neutral like i did will sometimes reset the computer. I was told there is also a little box that has a very small slit in it and if i could find something to fit into it that would go down about 6 inches, that would also reset it. However, they were not aware of what one would use to do that with. I was told there was no need to fix this very common problem. I asked if this would eventually mess up the drive shaft, computer system, or transmission and was assured it would not.
The contact owns a 2011 kia sorento. While driving at 20 mph, multiple warning lights illuminated. The failure recurred on multiple occasions. The vehicle was taken to the dealer. The technician diagnosed that the right rear passenger side brake sensor failed and needed to be replaced. The manufacturer was not made aware of the issue. The failure mileage was unavailable.
When coming to a stop at a light or stop sign, usually on a slight downhill slope, the vehicle engine dies completely.it usually happens after the vehicle has be driven for 10-15 minutes, parked for 10-15 minutes then driven again for ten minutes.once it dies i am able to start it up right away. It is a push start "key" and the car dies after i apply the brakes and am very near to a complete stop.this has happened within a few months of purchase and occurs randomly, every few months.it has happened six to tentimes since i purchased the car.i have brought it into the dealer at least three times and the computer comes back with no codes.they can't replicate it and do not know what to fix. Today, the dealer installed a monitor for me to use for two weeks to see if it happens and we can capture the info in real time.kia manufacturer customer service was abominable. I am trying to get a field technician to look at it and communicate with the dealer.
When driving on the highway, the vehicle will shut-off without warning. This has happened about five times in the last four months.
My brake lamp switch/ stoplight switch appears to be faulty or failing, as my brake lamps are not lightning up when i press my brake pedal, nor will my car go into park or reverse when this happens. If it's when i first crank the car, then it will not go out of park when the brake pedal is pressed.also, the esc light and the dbc light comes on when this happens.my pedal/gear shifter won't make the clicking vibration noise that can even be felt in my foot and hand in order to shift the car into a gear or out of gear.this appears to be a very common problem in kias and i do see a recall that was for 2006-2011 kia sorento vehicles.my vin is not showing as part of the recall, but i'm having the same exact problem, and this is a safety issue because i can be rear-ended and even killed in an mva with no brake lamps.kia should cover this replacement for me.
On 04/16/15 pulled into parking space. Car would not go into park or reverse. Parking brake would not engage. Warning lights on didn't make sense., accessories would not turn off. Car rolled w/o hard depress to brake.brake wouldn't fully engage (wouldn't plunge all the way). Put into neutral, couldnot fully shut off. Car warning signal blasting. Could not secure car, lock car or or turn car off. Could only drive forward slowly with drag when able to get out of parking spot.drove forward to get out of paking lot before trapped in there again and reverse rolling occurred. Went to side of road for towing.huge drag while driving slow 5mph aprox.ignition finally turned off after putting into neutral again.warning sound finally went away but accessories still were on.parking brake would now engage. Car not drivable or fully functioning. Car towed to dealership. .diagnosed- failure of recall part put in at time of recall to fix had failed. Resolution: replaced defective recall fix part with same recall part that just failed, no accident resulted because of this failure but i could not properly, drive, secure, car. Left stranded with medically fragile child with limited cellular reception.concern:driving unsafe car with known failure part that could lead to serious accident do to symptoms of failure posted by kia.kia resolution was to put same part in that is know to fail and was part of a fix for voluntary recall due to know serious results of part failure.i am driving a car that is on it's third recall which is proven to have special needs medically fragile son would not have had immediate medical emergeny services if failure happened where there was no signal.lack of brake lights could result in collision resulting in death or serious injury.summary, driving car with know safey issues by kia with no resolution.
After sitting overnight or all day, when backing up then going forward the car acts like the abs is sticking and wont move forward, pulls to the left.you have put car in park, turn it off, then turn back on for it to stop.
We have replaced the brakes several times and the calipers as well. Now we are having issues again with them. We see that there has been a recall for this issue. This happened in 2017, 2018, and now again in 2019.two out of four of our doors will not open from the outside, we see there is also a recall for this issue.please advise us how we go about getting these recalls for our vehicle as we are tired of putting out money when we shouldn't have to repeatedly.
When shifting from reverse to drive, vehicle clunks and then jolts forward. When shifting into drive,vehicle whines, doesn't move and so i then shift back into park which results in clunking noise. This has happened numerous times. I brought this to the attention of my dealership on 8/28/12 and they couldn't find the problem at that time. I was advised to keep a log of when the problem occurs which is often but intermittent. Just recently vehicle lost power at a stop sign (had plenty of gas in tank) and after several attempts to keep it running it jolted forward and ran fine.
I bought my 2011 kia sorento preowned certified car on 12/07/2012, the next evening 12/08/2012 i was driving home from town and about one block before i got to my residence i heard a noise like something hit the bottom of the car. I then turned into my driveway and as i began to come to a stop i realized i had no brakes in turn hitting another persons car that was parked in my driveway. 911 was called because my son and myself were injured, as the fire department inspected the car he found on the drivers front wheel that most of the brake had fallen apart, the brake fluid was low also,later one of the brake pads was found on the road not far from my driveway none of the other missing parts were found. I have been trying to talk to kia and they don't seem to care nor have they tried to rectify the problem after a solid month. Today when i was looking up a phone # for yet another kia dept i found that there was a recall for 2011 kia sorento for the exact same thing with my car. Kia's"preowned certified"program guarantees that the car went through a 150 point inspection brakes being a top priority. All they will say is they can fix my smashed car and that's it, i was lead believe i was buying a "certified 150 point inspected" car which was not the case. The car is not safe i want what i was told i was buying. Thank you
This is approximate for the dates but if further proof is needed then i am on top of it!now matter at hand...i dropped my 20011 kia sorento base xl, aka ms silvia, off to the kia dealership, original owners of ms silvia, for the 2nd (second) time for brake issues. 1st (first) time, around 10-12 ms silvia got new calipers and master cylinder and the date was about 2 (two) mths before this time, which ms silvia has been in the kia hospital/service dept since 12-21-12 for the 2nd (second) time for the very same reason... Calipers and master cylinder replaced. Dealership says, "...bad parts...."i am very worried since a recall was issued through your organization back in nov 2010 for calipers for this very make, model & yr, this was never brought to my attention, by the dealership, till i did some snooping this time on my own. And wow...all i want is a dependable & safe vehicle to conduct my life. I am in fear this could happen again and wondering if others are suffering in silence and if this needs to be researched again...please help me in the mean time i am letting my car insurance carrier know about this issue also, just in case ms silvia can't do what's required of her for me on a daily bases and maybe involves others of innocence.... I am scheduled to pick up ms silvia up today...crossing my fingers that ms silvia is in good working order....help please...
The contact owns a 2011 kia sorento. The contact was traveling 35 mph when the brake warning light illuminated. The contact then proceeded to depress the brakes but the vehicle failed to stop properly. The vehicle was taken to the dealer where the dealer confirmed that the master cylinder needed to be replaced. The manufacturer was contacted but the vehicle was not repaired. The failure and current mileages were 15,235.
Have to replace brakes and rotors 2-3 year;. Brake caliper twice; replace headlights and taillights several times per year; back door won't open from inside or out.
Driving out of parking lot into street put foot on brake pedal and it stuck to floor.all the warning lights came on and engine was running.tried pumping brake but no good. Tried gas pedal but no good. Tried shifting into different positions but no good.only after turning car off and on did brake pedal come back.if this had happened in street or highway would have had serious accident.
Push button start not starting vehicle. Brake lights do not come on upon depress of brake pedal. Vehicle only starts after holding button 10-15 seconds.
Door will not open from the outside on the driver rear side. Also i am starting to have issues with my gear shift. I can't put my vehicle out of park. If i do get it out of park,2 of my dashboards lights come one. I also notice when these lights are on my brake lights do not show on the rear side. This is am hazard and my truck slips from time to time.
2011 kia sorento ex 3.5 engine sport utility vehicle has randomly changed in the way its feels safe with rough instability in my suspension components.my brakes failed while driving on a random basis as well as when car is parked will randomly click in my gear shift mechanism and will fail to lock when car is parked and shut off it will click when brakes are depressed.my front lights have dimmed and both brake lights have burned out consistently as well as my steering wheel has failed with electrical components randomly.car horn is inoperable and my cruise control stop functioning. My alternator burned out on me and my car has historial proof of consistent maintenance with car fax report in hand .my gas milage has since decreased. My suspension feels unsafe to drive and really bad on bumps and average road conditions are also very unpleasant so i have parked it until it's fixed for active recalls and other potential manufacturer defects
I purchased my 2011 kia sorento approximately 1 yr ago and my interior light in front over driver and passenger comes on and off during driving.this did it in the beginning then stopped, now it does it all the time with the illuminating door open sign on dash. They stay on much longer and happens more frequently. I'm afraid to drive with my grand children in car, not sure if safe anymore. Dealer never expressed at time of purchase that there where any recalls for this vehicle. Front makes noise everytime i place foot on brakes, people look over when i hit brakes. Not sure if this is a problem as well(recall). I am unemployed now for 15 months no money to fix these problems. Please let me know if these are part of any recalls. I purchased vehicle from sansone jr., route 66, neptune, nj. Thank you for your assistance.
Attempted to park car while waiting for a relative to get off work. Car would not shift to reverse or park- no further than neutral. Was able to put car in neutral and brake to stop car. After dropping relative off at home (had to stop car in same manner as above), had to stop in a near empty parking lot, as i still was unable to put the vehicle in reverse or park. Contacted kia dealership by phone and was told by representative to pump the break several times in order to shift the car to neutral/park. Did not work. Was told by rep that the braking "solenoid" ? (spelling?) has malfunctioned and that i should use something like a small screwdriver to push down a button in a small box at the top right of the shifter. Further stated that this would release the break so that the car could be put in park. Was told that car would now be unable to be taken out of park unless the same process was repeated. I've owned this vehicle just over 3 months. Certified per-owed. Less than 34000 miles. Will attempt to take to dealership for repair. Unaware if service center will repair on saturday. This is the second time this has happened, but it was quickly remedied when i cut the car off and turned it back on while depressing the brake. Thought it was a fluke until today. Should have kept my 2006. This is my 3rd kia. 1st vehicle with an issue like this.
Sc098xmrecall has been completed on my vehicle but the site says 'incomplete'.how can i get it changed?i am military stationed in italy, i'm going to ship the vehicle back to the states but all recalls must be completed for that to happen.
On december 2, 2020 my kia sorento started making a knocking noise. No engine warning lights came on. I went to go head home from work on the interstate and i heard a clank while i was driving my brakes locked in traffic then all the lights on my dash came on and my engine shut off in the middle of traffic. My car would not turn back on and i had to call my insurance company geico to have my car towed home. Very scary and very dangerous. It still doesn't not turn on whatso ever. I have videos but not in the right format to open.
On 9/19/2012 at 12:17 pm i took a frantic call from my wife. She had just stopped to fill up with gas, got back on the interstate and set the cruise control at around 75 mph. Shortly afterwards the front end started shaking and the vehicle started to lose speed. She shut off the cruise and was looking for a place to pull over when the vehicle started to accelerate on its own. It was already going over 80 mph when she called. I told her to stand on the brakes-no effect. I told her to put her foot on the brake and to push and hold the start button for 10 seconds-nothing (that is the override to get the car started when the brake switch malfunctions-we had just had it replaced at the dealership 2 weeks prior). I told her to shift it into neutral-the shifter is locked in drive. I told her to shift to a lower gear-it won't move. After 4 minutes the car was going over 85 mph-i told her to hang up & call 911 as she could tell them where she was much better than i could. A few minutes later i received a call from the highway patrol-they had 2 cruisers on the interstate with her trying to clear traffic ahead of her. I asked if they could get a cruiser ahead of her and let her nose up behind it and then use the cruiser to stop her. Evidently they didn't like that idea or it is against policy because they never did try that. The dispatcher had to hang up to concentrate on the situation at hand. I now had the dispatcher's number so i could call her back. At one point i called back and suggested that she engage the cruise control and try to slow the car with it. My wife does not remember ever trying this. This went on for about 45 minutes at speeds up to 119 mph. At the end one of the officers told her to put her left foot on the brake and pull up on the accelerator with her right foot at the same time. She went from over 100 mph to under 50 mph instantly, let go of the pedals.
The contact owns a 2011 kia sorento. The contact stated that while driving at 65 mph, the vehicle jerked and pulled to the left and right occasionally. Additionally, the vehicle loss power with the abs and emergency automatic braking warning lights illuminated. The contact also stated that the brake pedal failed to operate as designed. The vehicle was not taken to be diagnosed nor repaired. Neither the dealer nor the manufacturer were made aware of the failure. The failure mileage was 155,000.
I was driving the vehicle at low speed when the brakes started coming on by themselves. The traction control light came on as the vehicle stopped 6 times within a couple of hundred feet. I could feel the anti lock brakes working as the vehicle would stop, then the brakes would release and i would start moving again only to have the brakes come on by themselves again. The vehicle was taken to the dealer and a sensor was replaced regarding the steering. The vehicle has worked fine since, but its only been 5 days since it was repaired.
While diving down the road, the rear passenger side gear box shattered.
On several occasions, the vehicle does not want to go into/out of gear.when staring in the morning, i often have to pump brakes, or turn car off and re-start in order to get the car to move into reverse.on one occasion, it would not move out of drive and into park. While this hasn't caused any accidents/injuries, it could have on several occasions. Had my teenaged daughter been driving it at any of the times that the vehicle didn't cooperate and move out of drive, it could have been disastrous.
Rear right wheel speed sensor replaced at 136,000.asb, brake and traction lights all on.was driving appox 45 miles per hour on city street, no reason for loghts to suddenly come on.owners manual indicated that battery should be checked for low charge, new battery not indicated in this situation. Had replaced brakes, pads and rotators three months previously.got three qoutes and kia was $250 more that the other repair options and the indepentent companies included purchasing the sensor from kia.
My car has stalled plenty of times within 3 months.two of which i could have been killed on the hwy!. Car stalls, no power then shuts off.i would shut it off for a bit then turn it back on.i did take it in to the shop and they found nothing else but was charged for throttle and new sparks.oh, and no lights on dash.same thing happened.lots of money spent.i still owe on it so i can't afford to get another car.don't know what to do next.
The contact owns a 2011 kia sorento. The contact stated that a loud clicking and grinding noise emitted when the brake pedal was engaged. The dealer replaced the brake solenoid several times but the failure persisted. The vehicle was taken back to the dealer. The technician replaced the brake solenoid. The manufacturer was not made aware of the failure. The failure mileage was 7,480.
Driving on the freeway in my 2011 kia sorento last night, the abs light came on, along with three other lights (all brake related). Lights will not go out, so i took it to the dealership today. They told me it is a rear speed sensoring issue and my anti lock brakes are not working.fixing it is not under warranty. This is not the first time my kia has electronic issues. But these are dangerous! if your brakes don't work and you are driving on the freeway, danger about to happen.
Takata brake lights not working bought 3 since jan2019. Got brakes done in 2018 but pedal still moves at red light car moves forward. I mash breaks harder. Engine shakes or jumps. Ignition switch won't turn on car it don't crank up key was remade a yr ago. Ignition started back working well but 6months ago same problem again. Today i was stuck 3.5hrs.horrible please help my sorento is loved by me. No one contacted me on these issues im having.
Door handles not opening brakes not wanting to stop or grabing esc abs downhill on and passger air bag
Rear parking brakes never worked. Using my shift gear for parking . Now front door is not opening from outside. Went to forum on internet about this issue. Thousands of kia sorento 2011 owners has same issue with the door. If we go to kia, they charge $400 for one door lock! crazy!so many kia owners don,t want a kia anymore. Me either
Ffelt like tires skidded then slowed down to 30 miles an hour an 4wheel drive ani lock brake symbowl came on was running about 50 had to pull over an cut off engine then restart
Was driving my kia and suddenly could no longer drive pulled over n traffic and could only put the e brake on. Nothing else would go in to gear drive reverse and the brakes were not working properly. So put the ebrake on and called tow truck..took it to made in america made in japan..and the say its the input shaft..exactly described on recall for my vin # [xxx] . Manufacture call#sc124. Nhtsa# 15v626 .this happened on 225 placerville rd folsom on friday 1/5/2017 .its currently still at made in america made in japan..please contact. Me a.s.a.p [xxx] .[xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Was driving along at about 35mph and noticed a vehicle turning in front of me. I brake to stop or slow down at least. The brakes failed completely, no brakes, did not stop vehicle. It was like the anti-lock system was trying to work, but worked faulty, almost in a reverse fashion. I pressed brake pedal to no avail, like it was slipping, but nothing to slip on. Long story short i ended up going in the ditch to avoid running into the vehicle. Previous to this about 2months the shifter would not go into the park position, no matter what i tried, thankfully i was near the dealership. They replaced the brake controller and it seemed to fix the problem until now. Furthermore, when i go around a corner at a reasonable speed the engine kills power for a split second, and the anti-sway lights kick on. This seems to be more of a safety concern than a safety fix. I feel having 3 serious potentially life threatening situations in the last 3 months merits further investigation into this model of kia, before it literally is killed in action, kia. I recently watch the news and saw a stuck accelerator problem on this model as well, hope you will take action.
My kia sorento 2011. My problem is that my car started acting different.every time i turn it makes a noise.i got the ball joint done. The right site. Also i got the strut done . I was told that i need new strut again. .went i drive it sound like if the car gonna fall apart.
Kia sorento 2011 esc dbs lights on dashboard and either cannot get out of park or when trying to shut vehicle down will get stuck in between neutral and drive, i shut down car but obviously cannot take keys out, wait a few minutes restart in neutral and sometimes i can get it in or out of park.sometimes this is done several times.
I was informed brake lights were not illuminating.electric stability control idiot light showed up on dashboard right before being informed.car is also not shifting into park or reverse.drive gear seems ok.
The contact owns a 2011 kia sorento. The contact stated that all of the lights on the dashboard failed to illuminate, causing the entire dashboard to go black with the exception of the glow plug. The vehicle was taken to the dealer for diagnosis. The dealer was unable to determine the cause of the failure. An engineer was requested to further inspect the vehicle however, he was also unable to determine the cause of the failure. After inspection, the vehicle began to operate as designed. The contact also stated that the brake pedal had a spongy feel to it. The contact referenced nhtsa campaign id number: 10v599000 (service brakes, hydraulic:foundation components:disc:caliper) and the vehicle was taken to the dealer who informed him that the vin was not included in the recall. The vehicle was not repaired. The failure mileage was 33,500 and the current mileage was 42,000.
While driving the traction light and down hill lights come on and start to apply the brakes also after making a turn the traction lights blinks and then applies the front brakes causing the car to rummble and brake peddle to viberate
My husband was on private property. He got in the car, put the car in reverse and backed up. He heard a loud pop. He put the car in drive, and his foot was still on the brake. The car began to accelerate on its own with his foot on the brake until the vehicle got up to 60 miles per hour. Trying not to hit the house, or the person outside of the property he maneuvered the car into the back yard. The car was steadily picking up speed and his foot was on the brake the entire time. He could not get the gear to shift or the brakes to work. The vehicle struck a tree and that impeded the movement of the vehicle. He turned the car off and got out of it.
I bought my 2011 kia sorento preowned certified car on 12/07/2012, the next evening 12/08/2012 i was driving home from town and about one block before i got to my residence i heard a noise like something hit the bottom of the car. I then turned into my driveway and as i began to come to a stop i realized i had no brakes in turn hitting another persons car that was parked in my driveway. 911 was called because my son and myself were injured, as the fire department inspected the car he found on the drivers front wheel that most of the brake had fallen apart, the brake fluid was low also, later one of the brake pads was found on the road not far from my driveway none of the other missing parts were found. I have been trying to talk to kia and they don't seem to care nor have they tried to rectify the problem after a solid month. Today when i was looking up a phone # for yet another kia dept i found that there was a recall for 2011 kia sorento for the exact same thing with my car. Kia's "preowned certified" program guarantees that the car went through a 150 point inspection brakes being a top priority. All they will say is they can fix my smashed car and thats it, i was lead believe i was buying a "certified 150 point inspected" car which was not the case. The car is not safe i want what i was told i was buying. Thank you
My brakes will go to the floor every once in a while, sometime the car is not running and i just press the pedal to start the car, other time the car is moving all i have to do to correct this problem is pump the brake 1 time and everything is fine again. I have taken the car to the dealer twice for this problem and the last time this is the answer i got.(kia techline states that it is normal for the brake petal to travel to the floor at times. Techline states that as long as the vehicle will hold still and will stop when the brakes are applied, this is normal. Pressure on the brake system seems good. I have call kia customer serviceandi am waiting for a reply. I believe that this is a safety problem.
My vehicle is giving me random problems with my suspension and brake system it randomly feels like it is fine and then randomly does not feel safe to drive due.to brake clicking noise that you can hear where shift knob is and when i press brakes my tires lock or.sometimes feels as if there is air and.it will not brake.unless i pump brakes a couple times..my airbag light is on and my driver side door stop opening from outside to inside but works fine from inside to outside opening
The contact owns a 2011 kia sorento. While driving various speeds, the vehicle decelerated independently. The driver side brakes locked, which caused the vehicle to swerve. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The approximate failure mileage was 63,000.
I was driving on the freeway, my car just stopped,it wouldn't starti had to have it towed.
Vehicle unable to start, even with key in 'holster' in glove box.vehicle brake appeared to be pressed down already and no reaction when start button was pushed.this happened multiple times over a 3 day period. After multiple attempts over two days, the vehicle started.taken to dealership who detected nothing and were unable to duplicate the situation.
I was leaving a parking lot and applied the brakes before entering traffic.i found the brake pedal very hard to push with very limited braking power.luckily, i was not traveling at a high rate of speed or a tragic accident could have taken place.i drove carefully and was able to go very slow and pulled into a local mechanic. This is a potentially life and death issue should failure occur.i am awaiting final diagnosis but they feel the most likely part is a brake booster check valve or the brake booster.
There is brake fluid leaking into my car,the fluid is coming from the brake system leaking down the brake peddle and onto my floor mat.the car was parked overnight,i noticed it this morning and i drove the car and the fluid leaked on my shoe.
My rear caliper has failed shortly after replacing all 4 rotars, and brake pads.now i am facing a rather expensive bill that i cannot afford on a limitted income as i am disabled.i am also lucky that this malfunction did not cause me to crash the vehicle. I noticed my gas mileage had significantly gone down, and the rear or the vehicle was dragging, and i also heard what sounded like something dragging on the ground und erderneath the vehicle.that's when i noticed a groove being dug into my rotar by the brake pads locked in the on position.
Reversed car from my driveway. Felt as if i had crashed into something (heard loud grinding sound). Put the car into drive and came to stop. Upon pressing the brakes, felt as if the abs had engaged and gripped all four wheels. Heard loud grinding sound and car jolted (as brakes were pressed). I had my five year old and three old sons with me; they screamed from the jolt. I slowly released the breaks and applied the breaks again, and same thing occurred only with less force. Turned off the car and called for towing. Also, a howling whining noise is heard inside the car. The dealership had it for two weeks, and under the guidance of the field engineer they replaced the transfer case. The howling/whining noise continues. The dealership really tried to resolve the issue. The manager herself test drove the car and also heard the whining/howling sound. I did contact the manufacturer, but frankly felt disappointed. I had asked if anyone has called in with similar complaints and was not given an answer. I feel unsafe and very anxious about driving the car. They dealership stated the breaks were fine, and that no error code was detected. I was not given a definitive answer as to what caused the breaks to behave this way or what is the howling noise that is occurring. This is the third major issue we had with this car.i have an awd vehicle and the current recall only covers the 2wd issue (that also has this howling sound). I have read numerous other complaints in which other 2011 awd sorentos are having similar issues. Please investigate; someone could be seriously hurt or worse.
My kia was being details, the person detailing the vehicle got into the vehicle. He pushed the start buttondidn't start the vehicle. He started it byinserting the fob in the console. The vehicle started at high rpms, driver had his foot on the brake, placed the car into reverse and the car exited the garage at a high rate of speed, driver applied both feet on the brakes the brakesdid not work he tried to steer the vehicle away from the creek the steering did not work.. The vehicle did stop after it crashed into the creek that was near the business. The driver sustained injury to his head when he tried to exit the vehicle after itentered the creek.vehicle was pulled from the creek. Driver did seek medical attention at a local hospital.
My tires feel as if they are going to fall off, also every small bump i hit feels as if i hit a big pothole or a object when that's not the case and my wheels pop as i turn
When driving at stable speed the vehicle often "feels" as if the gas is not getting to the motor. The speed of the car varies, regardless of the amount of pressure on the gas pedal. The car also shows low tire light, along with all lights on the dashboard at random times. The lights will appear when you start the vehicle and the tire pressure light remains on at all times.
Stability control and downhill assist lights illuminate while driving. Then when stopped, car will not go past neutral when trying to shift into park. Also, when driving, the brake lights do not work immediately when pedal is depressed. Car will not shift out of park after started and stability control and downhill assist lights are illuminated. Located switch at the upper part of the brake pedal and while car was in neutral, with parking brake on, was able to bump the switch box and then shift car into park.
The contact owns a 2011 kia sorento. While attempting to open the passenger side door from outside the vehicle, the lock failed to open the door. The vehicle was not diagnosed or repaired. The contact also received notification of nhtsa campaign numbers: 156260000 (power train) and 13v114000 (service brakes, hydraulic, exterior lighting). The part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 78,000.
The abs/traction sensor has gone out. Seems to be a common issue and kia will not cover it or issue a recall.
A few months ago my rear brakes suddenly started making noise. I maintain my vehicles very well so i was surprised it happened so suddenly. When i took it in they told me the calipers had slipped and my brakes and rotors needed replacing. I noticed a leak in my garage as well. Never received a recall or warning notice from kia. When i entered my vin my vehicle doesn't fall under the recall even though that's exactly what happened to my vehicle. I didn't even realize this until i was looking for a recall 9n a different issue.
The contact owns a 2011 kia sorento. While driving approximately 45 mph, the brake pedal was depressed and hesitated to stop the vehicle. The contact mentioned that the rear brakes failed to respond; however, the front brakes functioned properly. The vehicle was taken to an independent mechanic where it was diagnosed that the rear sway bar ran a hole in the brake line and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 83,000.
The contact owns a 2011 kia sorento. The contact stated that the brake calipers were replaced every six months. The vehicle was taken to hatfield kia located at 1455 auto mall dr, columbus, oh 43228, and the contact was informed that the vehicle was not subjected to a recall. The technician diagnosed that the calipers needed to be replaced. The manufacture was not made aware of the failure. The vehicle was not repaired. The failure mileage was unknown.
Bought new 2011 kia sorento in february and have 11,000 miles on it. I have taken it in several times for the push to start taking a bit to start. It seems as if sometimes it is not going to start. Took it in at 8000 miles and they said it was a brake sensor and the part was on back order. Just got that fixed with 11,000 miles on it.took kia in this week for a noise in the front wheel because it sounds like the wheel is going to fall off. Problem was not fixed. Said kia was working to resolve issue with brake pad but that it was safe for me to drive and that nothing would happen. Not to happy about my service not getting taking care of when i take it in. Apparently they need to just replace our cars if they can't fix it. I don't appreciate buying a $27,000car and being told that they are working on a solution. Very disappointed in my new kia already having all these problems and only 11,000 miles on it.
After using brakes to slow down, accelerator hesitates.need to push gas pedal down several times before accelerating (it becomes "dead").has occurred at least 6 times if not more. Reported it to dealership twice and they attributed it to the fact that if you use two feet to drive (left foot on brake - right on gas) and if there is a chance that left foot may be slightly touching brake pedal, then the computer is "confused".not an acceptable answer.some people do drive this way and this should be taken into account.it is a safety risk and a near risk on a couple instances. Kia needs to be accountable and address this situation.
The contact owns a 2011 kia sorento. The contact stated that while driving at an unknown speed, the wheels suddenly locked-up with the abs warning light illuminated. The contact was unaware if all four wheels locked-up or just the front wheels. The wheels released however, when the contact tried to drive back to his residence, the wheels locked-up again. The vehicle was towed to atlanta west kia (1301 thornton rd, lithia springs, ga 30122, (833)953-0189) where the mechanic performed an oil change and inspected the failure for the failure. The dealer stated that the dtc fault code was cleared and sent the contact home. The issue recurred and the vehicle was towed to another unknown dealer. The mechanic duplicated the failure and retrieved a code for a failure of the hydraulic electronic control unit (hecu) pressure sensor and abs unit. The contact was informed that the repairs were covered by the extended warranty however, the dealer returned and stated that the repairs were not covered. The contact towed the vehicle to a third unknown dealer where the vehicle remained unrepaired. The mechanic was finally able to duplicate the issue as with the abs system and quoted the cost to repair the vehicle however, the vehicle was not repaired. The manufacturer had not been contacted. The failure mileage was 156,000.
Kia sorento 2011, 2wd 2.4 l engine.the brakes on two occasions began to rumble and push back on the foot making it very difficult to apply the brakes.no crash occurred but we were traveling at around 15mph during the first incident and 20mph in the second incident.
The contact owns a 2011 kia sorento. While trying to start the vehicle and going in reverse, the vehicle lunged and did not move due to the shifter not functioning properly. The vehicle made an abnormal noise. The vehicle was able to be operated by shifting the vehicle into park and going back into reverse. The abs sensor and traction control sensor illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 72,078.updated 02/12/16*ljthe consumer stated he went to the dealer for a failed transmission and a problem with the abs sensors on the rear wheel hubs. Updated 03/31/16.
The contact owns a 2011 kia sorento. The contact stated that the service engine light was illuminated. The contact noticed an increased stopping distance when braking since the illumination of the warning light. The vehicle was not taken to have the failure diagnosed nor repaired. The failure and current mileage was 3,768.
I recently purchased a 2011 kia sorento 4 cyl. And just after one day of ownership noticed that the car was pulling to the right. I immediately took it back to the dealership with only 150 miles on it. They said it was the alignment and did a test on it and after the test the car pulled to the left. The steering wheel is also off center, like many others have reported. I have taken it back once more and this time they performed a tire rotation, this did not fix the problem. After three weeks of ownership the brakes have started to make substantial noise and the suspension feels and sounds like it is coming apart. The dealer is waiting for kia technician representative to come by and take a look and report on this vehicle.
Discovered several days after almost having accident, kia was equipped with "smart brake" with no warning from dealer . If you happen to have light pressure on accelerator & brake, you cannot accelerateagain until you take your foot completely off accelerator pedal . I discovered this about 2 days after purchasing vehicle as i tried to enter us 19 a 6 lane highway; lucky there was a center turn lane or i would have collided with a 18 wheel sand truck and a sure death . Took me several days of driving vehicle to diagnosis problem .. I have driven approx 55 yrs and no accident somy method of driving using both feet has proven safe for me .. I reported this to kia of lagrange, ga. And ""tried to get them to note this problem on service record " as i feel it definitely a safety issue ! i want this on record in the event this safety brake causes me to have a accident .. And rest assured i will file a legal suit which i also told this dealer service department
My wife was driving my our 2011 kia sorento at around 55 mph entering the highway when she suddenly lost power. She tried to use both the brakes and accelerator and found that neither of them worked.the car slowed to about 5-10mph before eventually stopping in the middle of the road, as she had been unable to pull the car to the side of the road.after several minutes of trying, she was eventually able to get the car restarted and drive the rest of the way home.she does recall that the driver side window appeared to be working.the car was brought to the dealership immediately the day after this happened.however, they were unable to reproduce what happened to the car.they did update the electronic control module software.will continue to monitor situation closely.
After the first dealer oil change ibegan getting lifter noise on engine start up that would last for minutes. The problem has gotten worse. Dealer refuses to aknowledge the problem and now i have put a non-op on my brand new 2011 sorento because of this problem. Tried to get this resolved with a lawyer and the company refused to take the car back. I have been forced to retain a lemon law attorney to get this resolved. Kia motors does not stand behind their warranty. My car was in and out of different dealerships with an array of problems. The interior cloth around the rear hatch is coming apart and the car was in the shop 3 times for it and it was never fixed. The last dealer said that they have to get "special permission" to fix this even though the car is under factory warranty. The brakes are getting very spongy,and they are still not fixed. The car has been in the shop for over 70 days on and off with most of my complaints being ignored. One of my original complaints was a glare off the instrument cluster that blinds the driver on sunny days. I almost hit another car when i was momentarily blinded by the "chrome rings" around the cluster while flashed in the eyes as i was going around a curve. They said that they could not correct this problem because it was an "engineering" problem. The bluetooth still does not work correctly,and i am still getting warning lights that go on and off,including low tire pressure (when the tires are fine) as well as an emissions light and a check engine light . There are many problems with this car and it is parked because of them. The car is not safe to drive,and i submit that the company knows a lot more about these problems than they are letting on.
My 2011 kia sorento ex v6 awd was brought in to a kia dealer 15 days ago to check on the brakes, which seemed to have a longer than normal "play" before engaging.the mechanic at the dealership agreed and replaced the master cylinder. After i brought it home, the next morning the pedal almost went all the way to the floor!it seemed to have air in the system after i pumped the pedal. I brought it back to the dealer where they again replaced the master cylinder. (i personally think they put in a rebuild kit the first time). The mechanic tried mechanical and manual methods to get all the air out with no success. They again replaced the master cylinder, again with no success. They then replaced the abs module, again it did not solve the problem. They are sending out a kia engineer to see if problem can be resolved. He will arrive monday nov 8! the suv is still at the dealership, which will be a total of 21 days! have there been any other incidents of this problem?
The brake pedalalways seemed to go down a long distancewhen appyling, before the brakes started to work.. I had the dealer check. The master cylinder was replaced. The next morning, at home,the brake pedal went all the way to the floor!. Within the next 3 weeks, the dealer had 2 more master cylinders and the absreplaced. Corporate tech was sent to check brake system. Everything was to spec and ok. The brakes work ok, but that "soft" brake pedal feel still exists.
While driving downhill for no apparent reason even though the downhill assist switch is turned off, the car starts braking by itself as if the hill brake assist switch was turned on. This happens most of the time and almost caused a crash from someone hitting my rear end since the brake lights do not come on.
While braking to slow for a stop sign, my 2011 sorento turned off.i took it into the dealership the next day and they could find nothing wrong.we moved cross country day after the dealership released the car.in our new state, the sorento shut off multiple times, in multiple locations.in traffic, in the neighborhood, parking lots, etc.the car is always moving when it shuts off.i took it to the local dealership and they found no issues.i have now, since january 2013, taken the sorento to the dealership four times.i am taking it in today for the fifth time, after the car has shut off twice this past weekend.this issue has occurred more times than i can count.i have had a case open with kia, but they closed it after the dealership could find nothing wrong.on three occasions, i came quite close to hitting people while turning in parking lots, because power steering suddenly goes out when the car shuts off.this morning, the car shut off in a school parking lot during drop off, with kids walking through the lot.it is only a matter of time before someone is seriously injured.
2011 kia sorento. Consumer writes regarding problems with vehicle within the first 2 months of purchase *tgwthe consumer stated the stalled while driving on the highway. It would down shift unexpectedly and then jerk and jolt.there were times when the consumer applied the accelerator and the vehicle would not respond for a short period before the vehicle revved up and accelerated.the vehicle also pulled to the right and there was a bad grinding/rubbing sound coming from the front drivers side of the vehicle, along with spongy brakes which was a problem from the start.the consumer stated when she started the vehicle, there was a knocking noise coming from the engine. The interior lights went out, the drivers side window switch was faulty and the back-up camera stopped working.
On jan 12,2011 i was coming down my driveway. I tried to apply brakes and it felt like they weren't working. The driveway was ice covered so i just thought it was the icy roads. The car would not slow down or stop. The car was sliding towards the edge of the hill, i turned the steering wheel to try to avoid going over the hill and the tail of the car went over and then we rolled. It rolled probably twice and came to rest on its top. This was the second time that i had felt that the brakes were not working properly. After the wreck i saw there was a recall on this car and then i thought, maybe it wasn't my imagination after all.
Bought new 2011 kia sorento in february and have 11,000 miles on it. I have taken it in several times for the push to start taking a bit to start. It seems as if sometimes it is not going to start. Took it in at 8000 miles and they said it was a brake sensor and the part was on back order. Just got that fixed with 11,000 miles on it.took kia in this week for a noise in the front wheel because it sounds like the wheel is going to fall off. Problem was not fixed. Said kia was working to resolve issue with brake pad but that it was safe for me to drive and that nothing would happen. Not to happy about my service not getting taking care of when i take it in. Apparently they need to just replace our cars if they can't fix it. I don't appreciate buying a $27,000car and being told that they are working on a solution. Very disappointed in my new kia already having all these problems and only 11,000 miles on it.
Bought new 2011 kia sorento in february and have 11,000 miles on it. I have taken it in several times for the push to start taking a bit to start. It seems as if sometimes it is not going to start. Took it in at 8000 miles and they said it was a brake sensor and the part was on back order. Just got that fixed with 11,000 miles on it.took kia in this week for a noise in the front wheel because it sounds like the wheel is going to fall off. Problem was not fixed. Said kia was working to resolve issue with brake pad but that it was safe for me to drive and that nothing would happen. Not to happy about my service not getting taking care of when i take it in. Apparently they need to just replace our cars if they can't fix it. I don't appreciate buying a $27,000car and being told that they are working on a solution. Very disappointed in my new kia already having all these problems and only 11,000 miles on it.
The contact owns a 2011 kia sorento sx. While driving 25 mph, the vehicle pulled to the right. The vehicle was taken to an authorized dealer where it was being service (service details unknown). The contact called the manufacturer who stated that they were aware of the problem and took a complaint. The failure mileage was 450.updated 02/10/11updated 11/30/2011 *ln
The 2011 kia sportage comes new this year with electric power steering. The car is steered by an electric motor activated by reostates when the wheel is turned. The steering is very jerky, darting from left to right on level roads. In high cross winds and rain covered roadways the car becomes highly unstable. I have contacted the dealer that sold me the car and was informed this is a problem with the car but they have no solution for it. I have spoken with other owners of this car and they experienced the same problems. This is the most unstable car i have ever driven and feel it is a danger to the public. Mark my word, lives will be lost as a result of the poor engineering exhibited in this car. Two major car magazines that reviewed this car noted the steering was terrible. I asked the dealer to give me a number to speak to kia and was told there was nothing anyone could do.
I was driving to work on a 2 lane road with people behind me. My car made a sound like a rock rolling around in an empty water bottle then all the dashboard lights turned on and the engine died. Luckily i was able to pull over with a great deal of strength applied to the steering wheel. I called kia immediately and they had it towed to a dealership within the hour.the dealership is now claiming i had a coolant leak which caused the car to overheat but i had no indications prior that the car was overheating. They said this is probably not covered by warranty since its a leak and it should have been discovered earlier.
Vibrating sound in front end
Vehicle has a constant pull to right,even after alignment.ruined a set of michelin radials in 6k miles. Also, related or not, vehicle has a very hard ride for it's type-have experienced rear wheel hop when exiting highway.
The contact owns a 2011 kia sorento. The contact stated that the air bag indicator illuminated and remained lit. The contact also stated that the headlights operated intermittently and the steering wheel pulled to the right. There was no warning indicator illuminated. An appointment was scheduled with lee johnson kia (425-827-0521, located at 11845 ne 85th st, kirkland, wa 98033). The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 159,000.
The contact owns a 2011 kia sorento. While the vehicle was parked in a parking lot, the steering wheel became loose. The failure occurred without warning. The vehicle was taken to the dealer (shottenkirk kia of west burlington in west burlington, ia) where it was diagnosed that the power steering column needed to be replaced. The vehicle was repaired, but the failure recurred on december 20, 2017. The vehicle was taken back to the dealer where it was diagnosed that the power steering column needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 49,563.
The past two weeks or so, the left side steering wheel controls have not been working properly.the volume up button is turning the volume down.i have researched and found out that many other people with all types of kia vehicles are having this problem.for most, it has turned out to be a defective or faulty clock-spring in the steering wheel.i contacted the dealership and they acted stunned.it can't be a secret because so many other complaints are out there online.it says i have zero active recalls at this moment, when i just received a recall in the mail this week for the door latches in my 2011 kia sorento.that makes me believe there is a communication problem somewhere.the last time i took it in for a recall, the center console panel didn't get put back together properly and it doesn't fit down over my cupholders properly.it left a gap under the radio panel because of it.i will bring this to the dealerships attention again when i take it in for my most recent recall letter.however, this steering control problem is happening far more than it should, so there should be a recall for the owners.if the clock-spring is defective and someone is in an accident while turning their steering wheel, then the air bag is not going to deploy, which could result in a loss of life.that is a safety concern, and it should be a top priority for kia motors to issue the recall!!!it happens to me when i am in motion and also while i am parked.
First issue began when car started pulling to right when going around corners on highway. Took to shop; paid for new brakes including pads, rotors, front calipers plus front driver side ball joint replaced. Ball joint rusted out so bad it crumbled to pieces when tire was taken off. Not out of shop for even a full day when the car started pulling again. This time it was a hard pull to the right while going straight on highway and in town. This time the pull was so strongthe car went off road. This time it felt like steering went out completely.so back to shop to find out that the front passenger side ball joint was also shot and needed replaced. Car been out of shop barely 2 wks; now front end is making a hard clunky noise when turning and going over just the slightest bumps. The car feels like you are driving over boulders and sounds like the whole front end is about to fall apart. So back to the shop for third time in less than one month. Read multiple complaints online regarding these same issues? im pretty sure i'll be paying for struts, shocks and/or complete repair of front end suspension after already putting $800 in to it. How has this car not been recalled for such issues?
All steering wheel function have stop working including horn.radio, cruise and blue tooth controls. During a trip on the high way
The contact owns a 2011 kia sorento. While the contact was driving approximately 55 mph, the vehicle began to pull into the right direction without intent. The failure was consistent. The vehicle was taken to an authorized dealer on four separate occasions for the same failure. The technician was unable to locate the problem. The manufacturer was made aware of the failure. The approximate failure mileage was 550.
The contact owns a 2011 kia sorento. The contact stated while driving 30 mph the vehicle would pull to the left.the dealer readjusted the steering wheel; however, the vehicle became very sensitive when the steering wheel was moved.after the vehicle was repaired when the steering wheel was moved slightly it had too much movement in it.the contact stated the vehicle was not stable and it was unsafe to drive.the failure mileage was 3,800.
On december 2, 2020 my kia sorento started making a knocking noise. No engine warning lights came on. I went to go head home from work on the interstate and i heard a clank while i was driving my brakes locked in traffic then all the lights on my dash came on and my engine shut off in the middle of traffic. My car would not turn back on and i had to call my insurance company geico to have my car towed home. Very scary and very dangerous. It still doesn't not turn on whatso ever. I have videos but not in the right format to open.
Have had a lot of suspension issues related to alignment, tye rods, bearings - lots of loud noises with every bump.i have gotten some issues fixed only to have the same issues within about two months.
En este aoa partir de julio mi carro kia sorento 2011 a presentadoproblema en la direcion, power tren, de acuerdo a lo que indica que tiene un desperfecto de fabrica, en dos ocaciones he tenido problema muy fuerte, se bloqueo el carro manejando y lo frenos nofuncionaron y el carro siguio rodando y pude haber tenido un accidente... La otra en la carretera el carro comienza a sonar las ruedas ycuando se frena tambalea... Lo lleve para la inspeccion y paso correctamente pero me entregaron una hoja que el carro tiene desperfecto de fabrica ,,, lo lleve a la kia para la revision de las partes,,,la cual realizaron el pedido de las mismas... Pero yo como usuario no me siento conforme ya que ese cambio no me da seguridapor que corre peligro mi vidad y la de la familia,,, no necesito un carro reparado lo que necesito un carro que me de segurida para toda la familia,,, una vez que cambien las parte y se me falla en la carretera quien responde por mi vida y la de la familia y la de otras personas, necesito que por favor me ayuden con una investigacion, ya que tambien tiene otros desperfecto.. Lo lleve alinear y me dice que le falta un pieza en las ruedas que no viene de fabrica y es un desperfecto,,, ya a mi el carro no me da confianza al manejar y no es confiable... Espero que durante los dos aos que falta de garantia ya que dan 10 aos no me pase nada a mi y a mi familia.. Ya que ese problema que tiene y no se realiza bien puede pasar un gran accidente...el punto es que necesito un carro que me de confianza ya que en este manejo con temor. Adjunto fotos
In the last week, the vehicle shut down completely while driving. The first time it happened on the highway while driving 70mph - the car shut off and dropped to 50mph, the steering wheel locked but it started back up. Twenty minutes later while driving 25mph on a side road, the same thing happened. And then again while in a drive thru line. This has since happened twice while on the highway. The vehicle does start back up again but it is obviously unsafe to drive, especially on the highway. After researching the issue, i found there was a recall on 2011-2013 models with the same issue. I contacted kia and was told my vehicle was not part of the recall but to bring it in and have it looked at. I have an appointment on monday, december 19, 2016 to have several other recall items corrected.
My car started screeching and steering wheel made a knocking sound after leaving church on 08/27/2017. I thought it could not be my power steering fluid was low. The next day my day checked the level. It was below the half mark on the reservoir. My dad filled it nosie stopped and the knocking two days later it started again. I refilled the reservoir nosie stopped except this time grinding continued. The very next day low again grinding knocking and hard to steer. I could not turn the steering wheel. I asked about a recall. As usual i was told by the dealer there isn't one. I filled the reservoir and the fluid pours out from the rack and pinion. Yet there is no recall. This is dangerous. I'm going to call the kia head quarters to check on a recall sc147
All accessories on steering wheel have gone out: radio controls no longer work, cruise control does not work, bluetooth capability(answering/ending phone calls) no longer works, and now the horn does not work.having a working horn is part of the safety equipment on a vehicle. One day while parked, i honked the horn to get my sons attention and it did not work.the horn just stopped working. Another time i was making a left turn and some idiot not paying attention almost did not stop, as i was turning i honked the horn(forgetting it had not been working previously) and it worked just that one time. It has not worked since! how does that happen?also, the head rest on front seats are poorly designed, both have come off completely.
2011 kia sorento [xxx], having issues with vehicle pulling off to the right while driving at various speeds on various roads/highways. Said vehicle was brought back to dealership service department to look at alignment. Service department's work resulted in vehicle alignment worse than before. Returned vehicle back to dealer service department, had several (dealership service advisor, dealership service manager, kia district service manager) all look at and drove vehicle and noticed issue.dealership service manager stated that he drove several other 2011 sorento's and noticed a couple of 4 cylinder versions with same issue, and one without the issue.dealership service manager contacted sister dealership and was informed that they also had a similiar issue with one of their 2011 sorento's. Dealership service department and district manager states vehicle has been put back to factory specs, however, upon customer driving vehicle again along with the dealeship service manager, the said vehicle still pulls to the right significantly.case number ([xxx]) has been established by kia consumer headquarters.field tech rep has been contacted to look into vehicle issue.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
2011 kia sorento v6 has spring coil issues.our brand new sorento kept pulling to the right. Making it difficult to drive. No injuries as of yet.the coils are on back order due to so many complaints.not a word from kia motors.
While braking to slow for a stop sign, my 2011 sorento turned off.i took it into the dealership the next day and they could find nothing wrong.we moved cross country day after the dealership released the car.in our new state, the sorento shut off multiple times, in multiple locations.in traffic, in the neighborhood, parking lots, etc.the car is always moving when it shuts off.i took it to the local dealership and they found no issues.i have now, since january 2013, taken the sorento to the dealership four times.i am taking it in today for the fifth time, after the car has shut off twice this past weekend.this issue has occurred more times than i can count.i have had a case open with kia, but they closed it after the dealership could find nothing wrong.on three occasions, i came quite close to hitting people while turning in parking lots, because power steering suddenly goes out when the car shuts off.this morning, the car shut off in a school parking lot during drop off, with kids walking through the lot.it is only a matter of time before someone is seriously injured.
My car just immediately started slowing down and it was extremely hard to turn the steering wheel and the brakes would not let me brake. I almost wrecked my car. Also my camera just stopped working as well.
Vehicle pulls to the right and has since day one. Dealer states "we cant duplicate your concern", yet when we picked up the vehicle (from the cruise control breaking, the vehicle again pulled to the right. We did not say much after until reading about dozens of other vehicle owner whom experience the same problem. When will the national highway transportation and safety administration do something about it?
Bought car on 4-12-12had 22531 miles on it. From time of purchase it would pull to the right severely. We had kia dealership check out steering problem. They couldn't find anything wrong. They charged us for an alignment and said car should stir fine. Alignment do nothing to fix steering problem,still pulls severely to the right at any speed.
Purchase used 2011 kia sorento with less than 12,000 miles from dealership. Car was making loud noises 2 days after purchase in the front of the vehicle. Took it in it was the power steering pump which needed to be replaced. After it's replacement less than a week later the problem started up again. Dealership said it wasn't bleed properly and had air in the system. After they bleed the pump the noise starts up next day. Now they have two replace the pump again. However they don't have the part in stock. After driving around for a week waiting for the part to arrive the car has been pulling when i drive and the wheel seems stuck when i try to turn. I feel it's extremely unsafe and feel they should have kept the car until the part arrived.
I purchased a 2011 sorento ex in 2/2010. I was told at the time that the steering, when it pulled to the right, was normal for this type of suspension. I dealt with it for a long time. Then, i noticed one day a loud clanking noise coming from the back of the vehicle. I brought it in right away, and they told me that my rear shock went out on the right side and the back leftside was almost gone as well. So, they ordered the new ones. While they had my vehicle for 5 days, i asked them to do an alignment but told me that i was past 12k miles, and wouldnt be covered uner warranty. I called kia affairs and they covered the repair under the warranty. However, the pulling (after the alignment) is still the same. I also mentioned a noise coming from the front end especially when braking. It is not normal,but dont know what it is... They told me there was nothing wrong with the brakes. But, any passenger in my vehicle hears it and says something is wrong. I am waiting for either my steering to go out or my brakes to not work on day as i know theres an isssue. There is also a clanking noise when starting the engine. What could be causing that? it sounds like someone needs to investigate and help consumers! please. I will also follow up with kia affairs, but someone needs to intervene. The same issues aer being experienced by many people. There should be a recall relating to the steering, suspension, clunking engine noise when starting...before something happens. These are just a few people who have spoken up, but all are similar in nature, and there must be many more who have not complained. ! thank you.
The contact owns a 2011 kia sorento. While driving 30 mph, the vehicle lost power steering ability and stalled. The vehicle was not able to restart after numerous attempts. The contact was able to pull the vehicle over to the side of the road. The vehicle was towed to valley hi kia (14644 valley center dr, victorville, ca 92395, (760) 955-0046). The vehicle was diagnosed, but not repaired. The results of the diagnosis was not known.the manufacturer was made aware of the failure. The vehicle was no longer in the contact's possession. The failure mileage was unknown.
The wheel locks while driving in rainy puddles. I can not bake any turns during this locking and have to force the steering wheel out of the lock position.
I bought a brand new kia sorento 2011 in february this year. I have 20 000 miles on it and 2 days ago while i tried to drive off from intersection i heard a noise like something broke coming from driver's front side of the vehicle and right after that starts to make a sound like is keep braking metal. The vehicle went completely undrivable. I called road help assistance and they tow the car to the dealership. Next day they called me back and on my question what is going on they told me that " cv shaft is broken" and they will need to replace that part and that will take more than a week, but they did not showed me the broken part. So i'm not sure if the broken part is available, but should be still in the service center on the kia dealership.
My wife was driving my our 2011 kia sorento at around 55 mph entering the highway when she suddenly lost power. She tried to use both the brakes and accelerator and found that neither of them worked.the car slowed to about 5-10mph before eventually stopping in the middle of the road, as she had been unable to pull the car to the side of the road.after several minutes of trying, she was eventually able to get the car restarted and drive the rest of the way home.she does recall that the driver side window appeared to be working.the car was brought to the dealership immediately the day after this happened.however, they were unable to reproduce what happened to the car.they did update the electronic control module software.will continue to monitor situation closely.
Vehicles interior lights, interior dash lights, headlights and other panel lights click and flicker off and on during various periods of time. The headlights stay off for a few seconds and repetitively at random times. This has occurred both early in the morning, in the evenings, it also happens just in the middle of the day to the dash lights and with the clicking. This has occurred in winter as well as summer. Originally it only occurred when it was raining, now it occurs daily. This has occurred when the vehicle has been in park and whiledriving on highways, on back roads, also at stop lights or a stop sign. The clicking has also occurred when the vehicle has been off, it will start making clicking noises coming from the dash area, the same noise as it makes when the headlights and interior and dash lights flicker when it is on. Also after having a recall repaired i am still having problems with the engine start stop not starting, as well as the doors not unlocking with the kia remote or by pushing the button on the exterior handle. The vehicle has also lost steering control during excessive rain. This occurred on a side street while i was attempting to turn off of a main road onto a side road the vehicle would not turn. It proceeded to go at a diagonal, only partially turning into a front lawn during the turn. It was raining when this occurred. I know there have been other issues with the phantom headlights in other kia models. And they are not fixing the issue, they are saying it is not occurring. Also they are saying they need to replace a part that cost $400 but it may not fix the issue. I have left the manager a message at the kia in myrtle beach and have asked for a good faith repair and i have not heard back.
The contact owns a 2011 kia sorento. The contact stated that the vehicle would pull to the right abnormally when driving at any speed over 10 mph. The vehicle was taken to the dealer numerous times for the failure where the intermediate shaft was replaced twice yet failure was not corrected. The vehicle was taken back to the dealer and the manufacturer was contacted who advised that there was nothing more they could do in attempting to correct the failure.the vin was not available. The vehicle was not further repaired. The failure mileage was 2,000 and the current mileage was 12,000.
Bought a 2011 sorento lx v6.wife drove it home that night.i did not drive till two day's later with only 105 miles on it, and immediately felt the call pulling right at all times, even the steering wheels is off center.also like other owners; the car has the constant noisy front/right wheel, and the transmission thud/jerk about every 5 starts.i called the dealership and asked to speak to the sales mgr. And explained the situation, he told me he had heard of no such issues about any cars at any time.he told me to come in and talk to the sales person who sold me the car.he made no attempt to reassure me and clearly lied.i will be taking the car in a the end of the week and see where this hopefully short road will take us.also for any other person who comes upon these complaints, please do you homework on your states lemon laws.they are designed to protect you and the seller, so be sure you do your part, it can be easy to screw yourself over.
My vehicle is giving me random problems with my suspension and brake system it randomly feels like it is fine and then randomly does not feel safe to drive due.to brake clicking noise that you can hear where shift knob is and when i press brakes my tires lock or.sometimes feels as if there is air and.it will not brake.unless i pump brakes a couple times..my airbag light is on and my driver side door stop opening from outside to inside but works fine from inside to outside opening
2011 kia sorento sx steering constantly wanders you the right, no repair.wanders off road if i don't catch it wandering.
Very rough start in the morning or after sitting off for over 2 hours. After 30 seconds engine noise reduced dramatically. Steering control malfunction sometimes. Making up dow button act erraticaly along cruise control and radio control. Bluetooth connection sound quality very poor.
When taken to a speed over 35 mph felt a drift to the right in the steering. When taken to higher speeds, it became physically necessary to hold steering wheel tightly in order to keep vehicle from going to the right. Steering seemed extremely tight and somewhat jerky when cornering making it difficult to get a smooth turn. Steering wheel did not sit straight when driving straight. Front wheels not pointing at same angle when parked. Noticed odor after driving 15 miles that can only be explained as a "burning brakes" odor. Took vehicle to dealer repair department where they performed an alignment; however, this did not fix the problem and we were then told that kia was saying new tires would fix this kia known issue. The tires were ordered and put on within the next few days, but replacing the tires did not fix the problem. At this time, we were made aware that our loan had not actually funded yet, so we asked for a contract recession due to the fact that the problem with this vehicle was a known, non repairable issue. The dealership refused contract recession. We were told we would be contacted if kia came up with a solution to this issue. We returned the vehicle to the dealership repair shop 2 days later telling them to call us when it was fixed. Kia customer service called 2 days after we dropped the vehicle off the second time to let us know that new springs were needed, had been ordered, and would be at the shop the next day. That was nearly a week ago and we have yet to hear from anyone about the vehicle. Dealership has now determined that the vehicle is performing as it should be, even though it still drifts to the right. Turning to the right feels normal, while turning to the left feels as if i am fighting to keep the wheel from snapping back towards the right. Kia will not look into the problem any further on this vehicle.
After sitting overnight or all day, when backing up then going forward the car acts like the abs is sticking and wont move forward, pulls to the left.you have put car in park, turn it off, then turn back on for it to stop.
Two days later after buying the car we were driving it down the highway when i noticed that the rpms on the truck were going to high at 70 mph the rpm would be between 6 and 7 so i decide while driving to shift it to standard shift and in this particular truck the odometer shows what gear i am in and i could also shift it manually but the truck is stuck in 4th gear and at a complete stop the start doesnt seem to want to go at all and now it want go forwards or reverse. If i turn left or right signals the head lights go off. When i stopped at the gas station the passby person saw that it was a leak under the vehicle.
The temperature was minus 3 degrees fahrenheit and the paved road was dry.the vehicle was stopped at a red light.when the light turned green i crossed the intersection and was going about 25 to 30 miles an hour when i completely lost control of the steering.the vehicle veered to the right quickly.i was in the right hand lane of two lanes.i could not hold the steering wheel to keep the vehicle from turning.i used the brake and was able to stop the vehicle before it went over a curb where i would have hit a light pole.the vehicle could not be driven, so it was towed to the kia dealership.the tires were fine.the serpentine built was fine.the power steering fluid was not low.kia service technicians reported that the steering rack failed and caused damage to the steering pump.
I recently purchased a 2011 kia sorento 4 cyl. And just after one day of ownership noticed that the car was pulling to the right. I immediately took it back to the dealership with only 150 miles on it. They said it was the alignment and did a test on it and after the test the car pulled to the left. The steering wheel is also off center, like many others have reported. I have taken it back once more and this time they performed a tire rotation, this did not fix the problem. After three weeks of ownership the brakes have started to make substantial noise and the suspension feels and sounds like it is coming apart. The dealer is waiting for kia technician representative to come by and take a look and report on this vehicle.
Have had 4 alignments and one steering wheel straightening in 3 months on a brand new 2011 kia sorento, 4 cyl, to correct the suv drifting to the right.please refer to case #10334297.today i drove a new sorento as a test-drive at the dealer to compare my car to one just off the assembly line.this form is to update nhtsa that the new vehicle has the same drifting problem as the one i purchased in late march 2010.all specs from each alignment has been forwarded to kia corporation (matt is the client service contact.my complaint number with kia is #[xxx]).all alignments all different as to "before adjustment and after adjustment" even though less than 3 months has gone by for all the adjustments made.this appears to be a design flaw and at this time does not appear to be "fixable".felt this problem should be reported.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The contact owns a 2011 kia sorento. The contact was driving approximately 60-70 mph when the steering began to veer from left to right abnormally. The contact had to hold the wheel with both hands in order to maintain control of the vehicle. The vehicle was taken to the dealer where they advised the contact that they were unable to diagnose the failure. The manufacturer was not contacted. The failure mileage was approximately 1,000. The vin was unavailable.
Bought a 2011 kia sorento 4cyl standard package. Noticed at around 200 miles the front right tire was making some clunking noises and felt very wobbly. The car also pulls to the right on the highway. Called the local kia dealership and they looked at it and said it was a suspension problem and they had another car with the same problem so they knew what it was. It's been 3 weeks, kia said they would call but they never did so i have called the dealer over 4 times to hear the words "we don't have your part" they told me one other time that one of the guys tried to order too many parts and they got rejected! lies! the rpm's also reeve up for no apparent reason. They make the car sound like the motor is going to blow up and last, the car pulls to the right while driving on the highway. Very unsafe!i don't feel safe driving this car and it feels like i am driving a pile of junk. I am waiting to break down on the freeway!
Front strut failure at 3k miles. Car randomly has a loud metallic clunk sound when starting, sometimes the car will surge/jump forward when starting (while the car is in park, parking brake on and foot on brake).the transmission shifter gets stuck in park and does not release, with great effort releasing from park(car made loud metallic clank sound and surged/jumped in reverse).i'm afraid to park too close to another car because starting car can cause collision.when the transmission is stuck the brakes depress to floor of car.since day one the car has pulled to the right,after strut replacement the problem is worse (the faster the speed the harder it is to steer straight).
While driving my 2011 kia sorento itjust lost power, it would not go forward but the engine was still running and all the dashboard idiot lights lit up. I was in a parking lot with no one behind me otherwise i would have been rear-ended if this happened driving on the road or highway.the car would not go and there was no steering response.i turned off the key to kill the engine and then restarted the car. The car started and i was able to get to my destination and park.i checked this problem online by searching kia sorento stalling and found a dozen or more video's from people experiencing the same issue that i just experienced.some of the drivers found that if you use the car in the manual shift mode the stalling did not seem to happen.this is a real potential disaster.you loose power and have no way of moving the car to get out of the way when you are in traffic on a highway...like riding in a 'death wish car'.the video's also stating that they experienced the stalling many times and once it started it got worse. They also stated that kia dealerships were of little help since they need to reproduce the stalling and since it's just random that is not easy. The videos were taped when the issue was actually taking place and showed the tach at about 15 rpm's all the engine lights lit but no steering response or power to move the car.i am hoping this can become a recall andkia will fix this stalling problem and keep the people in these kia sorento's safe!if this is a computer problem then there should be an error log to show when the car lost power for no reason.kia needs to take ownership of this defect and fix this potential deadly problem.
Vehicle has 5000 miles on it and it is very well cared for and garage kept.the steering wheel coating began to peel, which leads to hands slipping on the wheel and the layers continue to peel. Note:this involves a kia sportage.the kia choices do not allow for this model.
The chrome rings around instrument panel are very blinding on sunny days and could cause an accident.
The left side passenger door handle mechanism quit working.cannot open door from outside.have to reach in and open from inside.this could be a hazard due to that i cannot get to my children quickly.
Sitting in the drive way opening the sunroof and it shattered on me and my family, the glass fell on me and my wife. The seats were scratched as well as the dash, i also had scraches on my forehead as i was looking at the switch. The car had aprox 400 miles. The dealer fixed the roof replaced the scratched pannels, the car also has a slight pull to the right they said they couldnt replicate the problem. It took aprox 12 days to get the car back. Two days after recieving the car back we took a trip and with 914 miles a small rock hit the wind shield at aprox 55 to 60 mph and it cracked about 9 inches long. Does kia use an inferior glass in there vehicles and why the pull to the right?
Clunking noise coming from right front of car when going over small bumps. Seems like something is loose and banging around. Car is currently at the dealer with numerous problems. I will list more later.
Front inside door handles chrome peal off causing cuts on hands.
The contact owns a 2011 kia sorento. While the vehicle was parked, the rear passenger door failed to open without warning. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 120,000.
Driver side front door handle wont open door.
The driver door won't open from the outside.
I filed a complaint about three exterior door handles not working on my 2011 kia sorento on 4/29/2015. Complaint number 10713499.as of today still no recalls. I have seen thousands of complaints and nothing from kia to repair. My wife spoke to kis service rep and was told he had many calls about exterior handles not working from 2011 - 2016 models of sorentos. Kia needs to do something. If any accident or emergency help wont be able to get into vehicle without breaking glass and causing more harm. Us kia sorento owners need some help to get kia corp. To send out a recall to repair issue.
Motor mounts are broke. I need to replace 3 of them.this isn't normal at all.the car has never been wrecked. The paint keeps peeling off.i repainted 1 x on an area, kia is aware.i took to them and they said kia wasn't responsible (but , i disagree).i paid over 30,000 for this kia.. , body shop couldn't guarantee due to the paint job kia did on my automobile.now the paint is peeling on other spots.
Chrome cracking on driver's inside door handle causing severe cut on hand when attempting to open vehicle door.
My rear drivers side door will not open from the outside or the inside.
Driver and rear passenger door handles no longer open doors from the outside.rear door from inside or out due to engaged child lock
A couple weeks ago, while my car was parked, i went to open the driver's side door and it would not open. I tried unlocking with the fob and with the key in the door, nothing worked. I had to get into my car through the passenger side, now the only way i can get driver's side door to open, is from the inside.then a few days ago, during a camping trip, i stepped out of my car to retrieve some things from my trunk. At that time, all doors automatically locked. When i tried to open the car doors to retrieve more things (and my two children), the doors wouldn't open, again, it took several attempts before i could finally unlock the car with the key (it took approximately 15 minutes). It's summer time and my young child was sleeping inside the car. This is definitely a safety hazard given the circumstances.about a day later, the airbag light came on, i'm guessing related to this electrical defect. I contacted the dealer, they say these issues wouldn't fall under warranty and that i had to pay $99 diagnosis fee plus repairs (about $200 per door).please look into this, i found several similar complains online. Kia is not taking any responsibility.thank you!
Doors are not opening from the inside nor outside. Door handle broke on one door when opening.
My passenger door will not open from the outside. It will open from the inside. The rest of the doors work just fine. This is an safety issue.
Front passenger door handle will not open door from the outside.
Three weeks ago my left side rear door would not open from the outside. I had the child lock on so it will not open from the inside either. Today, i go to leave the house and my driver side door will not open from the outside. Same side, same issue. This seriously needs attention. If i had my children in the car and got into an accident it could mean life or death trying to get them out of the car. Another example: if i were being attacked and needed to get into my car quickly to drive safely away, i would have to enter my vehicle from the passenger side and crawl over to the driver side to start my car. After reading all of the other complaints about the same issue, i feel as if kia should man up and make this a recall. It is dangerous. It is a safety issue. How many people have to die before the lightbulb goes off??????? come on kia. Seriously. Everyone who has this issue please report it!!!!
I was leaving my mom house around ten o'clock at night. As i was five minutes away from my apartments my car made a loud sound and started to slow down. I stop my car and put it un park and i seen smoke comingfrom inside the hood. I get out the car and grab my son and , i knock on someone's door for help and after that fire starts. I call the fire department and they came in about 3-5 minutes and they forced my hood open due to my hood latch missing . After the fire was put out i found pieces of metal on the ground from my kia.
Kia sorento 2011 door handles keep coming apart in our hands when just opening doors 'normally' (i.e.- no jerking forces used, just normal opening force !!!) kia must be held accountable for these absurd 90% plastic door handles !this is the 3rd time - we are not going to keep paying kia dealer to fix handles !us gov't must get involved in this!what kind of bogus design uses plastic handles?please make this issue known to proper gov't agencies & kia 🧐thank you
Door locks will not open front doors. Driving snow and rain, i have to get in the back seat climb over to open front doors.the key does not work either. I find it hard to feel safe in this vehicle if i get into an accident you can not open door from outside. When this happened two children in car safety locks on., close my door to assist them out can't get back into vehicle. Remote will not activate locks key will not open front doors so i can get in. Had to climb in rear hatch.
Door won't open from the outside
I have a 2011 kia sorento in which the front passenger door does not open from the outside, only the interior door handle manages to open the door. I replaced the driver's door last year. It appears that this is a safety hazard if the vehicle is in a crash and the driver or occupants are incapacitated. The door would not be able to be opened from the outside by someone assisting, god forbid that the vehicle was on fire. Numerous complaints have been filed by consumers regarding this issue
After experiencing issues with the shifter assembly not properly locking and unlocking my doors and i was not able to take the car out of park.i had to literally turn off the ignition multiple times and after about 5-10 attempts the car would lock the door and go into park.however,i have now been experiencingissues with thedriver side door not unlocking from the outside and the interior door handle is also literally cutting my hand and notproperly opening the door from the inside.i took the car to the dealership and they replaced the sc124 shift assembly due to the federal recall for this part.they also informed me that there was a recall on sa203 interior door handle. But they wanted to charge me $384.92 to repair the door lock.. (81310-2p000) $209.70 part cost / and $126.88 labor.. This is absolutely absurd.. The problem is a direct result of the broken, malfunctioning shifter assembly and any associated repairs should be covered as well by the dealership.this is absolutely absurd that as a consumer i should be held financially liable for repair costs caused by a mechanical failure that obviously broke several other parts.not being able to properly enter and exit my vehicle is a safely issue.i could very easily get locked into this car if this issue is not properly repaired as the door locking mechanism is directly connected to the electronic shifting assembly.how and why should i have to be inconvenienced or placed in danger because a manufacturer chooses to pick and chose which parts it chooses to repair as a result of their poorly manufactured defective parts.
Doors on recently bough sorento will not open from inside or outside. This is a common problem and yet kia has failed to issue a recall and that leaves consumers stuck with repair costs not covered under warranties.
2011 kia sorento 116,000. Regularly maintained.the first problem was the driver side back door will not open from the outside, that happened about 6 months ago. Now, my driver side door won't open from the outside. In addition, recently my car has just shut off while driving; foot on the gas at it is not doing anything (no engine light). We park it, shut it off and restart and it will work fine for a while.there is some sort of acceleration problem. I can stop at stop sign and lightly increase my speed and it will tug like engine. No accidents. This is a huge safety concern with having 2 small children in the back seat. If i were in an accident, i would not be able to get my child out of the back. If i was in accident, someone couldn't help me or my children. This to me is very serious! sept 2017 date of back door issue not opening from outside. 3/22/18 drivers door not opening from outside. Car shutting off and not working properly as been since about jan/2018. There is something wrong with headlights too. Since 1/2017, bulbs are good but they just work for a while and then one or the other stops working out of nowhere.
Driver inside door handle made a "popping sound" when drivinglooked at door when at light and handle was sticking out (away from the door like something broke)?difficult to open the door from the inside
My car driver side air bag light came on suddenly and dealer wants to charge to diagnose and repair. The driver seat lower back adjusting cushion does not function anymore. The rear driver side door does not umlock dealer wants to charge to diagnose or inspect and order the door handle base mechanism part,then charge for that and installation.
My front driver and rear driver door will not unlock from the outside. This happened about 6 months ago and have read it's a known issue. I it first happened to the driver door then about a month later the the back driver doir
The drivers side door will not open from the outside when the door is unlocked. It will only open from the inside. There is no visible damage to the door. The car has not been in a wreck. This is poor craftsmanship and a safety hazard.
Over the course of the past 6 months, i have had several problems with the door handles on this 2011 kia sorento. After searching online, ive found its a major problem that kia refuses to recall. This is absurd. The front two doors on the kia will not open from the outside, but will from the inside. One of the back doors has a handle that has broken off after little use. Ive read hundreds of stories of this happening and kia needs to make this right. The extensive labor it takes into removing the door handle is the problem for the price. Most service dealers want hundreds of dollars to fix a plastic door latch/actuator and that is a rip off.these need to be recalled immediately for safety reasons. If a crash were to happen, and the inside also quits working, how would you exit the vehicle?
Driver-side front door will not open from the outside (will only open from inside).drive-side rear door will not open from inside or outside.passenger-side rear door will not open from inside or outside.
Driver's door can't open from outside
I drove my 2011 kia sorento about 9:15 at night. By 12:45 am a passerby had called 911 due to my car being in flames. I was woken up to the fire department arriving at my house and my car engulfed in flames. After the flames were extinguished, they checked it over and determined that it had started in the engine area. I bought the car in 2017 and it currently only has 120,750 miles on it. They investigated it and determined it had started on the passenger side near the engine. My car is a total loss and it was heartbreaking to wake up to that at almost 1:00am. Kia needs to get it together and take care of my expenses.*dt
Back drivers side door not working. First could not open it from the outside but only from inside. Thought the child safety lock had become engaged and moved the latch - then could not open door from outside or inside. Car has 91,000 miles on it but since it was purchased used, dealer states no warranty and that it will cost $622 to fix. Inability to open door is a huge safety issue, particularly in the event of an accident. Several other instances of this happening with 2011 kia sorrento have been documented online, particularly at carguru.com.
Suddenly, the passenger door is not opening.sometimes it is open, sometimes it is not. There is a manufacture defect for this
In sept 2017 the back driver's side door stopped opening from the outside. Now, jan 2018 the drivers door will not open from the outside. Both doors open perfect from the inside.
Already filed complaint about 2 doors that you cannot open from the outside of the vehicle when unlocked, now i have a 3rd door that won't open from the outside while unlocked. Gonna have to climb in from the hatchback pretty soon. They all open from the inside, not the outside. So now i have to leave the child safety locks open all the time, hopefully my 3 yr olds won't pull on the door handle from the inside and fall out of the vehicle. All this within the last 3 weeks. I'm guessing somebody has to die before this will be recalled. Going to call dealer today to see what they say.
The contact owns a 2011 kia sorrento. The contact stated that while in the park position, the driver and the rear driver side doors failed to open. The failure recurred several times. The vehicle was taken to a dealer where it was diagnosed that the lock mechanism needed to be replaced. The vehicle was not repaired. The manufacture was made aware of the failure. The approximate failure mileage was 97,000.
2011 kia sorento rear driver side passenger door cannot be open from the outside. This is safety matter. We can open the door from the outside to get our children or others out of car in case of accident or other emergency?my car only has 58000 miles on it and this issue just started.due to the safety aspect and the large number of complaints regarding this issue there should be a kia recall due to this defect.
2/21/16 my driver side door would not open regardless of unlock with alarm or with the key. I can only open from the inside which the only way to get in i have to climb over from the passenger side to get in. Yesterday the passenger side started to do the same. So now i have to go through the back side. I called the dealership i'm not under warranty. I had to go there 2/19 for another issue and it happen to be another lady there and her issue was guess what her doors. I didn't hear the whole conversation but called the dealership yesterday and told them my problem he stated there was a lady last week with same issue. It cost her $350 per door!! i think that is over the top and i shouldn't have to pay that much this should be a recall issue(im not the only one this is happening too)!!! i don't know when i will be able to get it fix. I guess ill be climbing over my seats for awhile and pray the 2 other doors don't lock up. My first and last kia......
Kia sorento awd 4 cylinder. At approximately 89800 miles, the driver side door no longer opens from the outside. I have to reach in from the back door and open door from there. After researching online, it looks like this is a known issue with the kia's.
Just went to open the driver's side passenger door of my kia sorrento one day in jan. 2016, and it would not open.when i took it to the dealer, they were able to get it open from the inside and disengaged the child safety lock, but it still would not open from the outside.i was told it would be $350 to fix it.i went to work a couple weeks later and came out to get in my car and the driver's side would not open.fortunately i was able to get in the passenger side and reach over to open it.i have been doing that for 7 mo. Now because of a lack of $700 to fix both doors, and lack of time!i am taking it in tomorrow to get them fixed because our daughter and 3 grandchildren are coming this weekend to visit for 2 weeks.i began to panic when i realized if we were in a wreck, no one would be able to get us out on the driver's side, which could be the only available side!my husband called kia a few months ago about the situation and someone was supposed to call him back, but they never did.i called, but did not have the vin with me at the time.i find it interesting that so many others have complained about this and nothing is being done to help us with this obvious manufacturing problem, yet i read or saw somewhere something about their customers safety being a priority???i just hope it doesn't take a death to get them to act on this!i'm doing my best to be sure it isn't one of my loved ones, but do expect kia to "man up" and reimburse us!to answer your other questions...the car was stationary, parked, was told it was some mechanism inside the door.i will be able to upload a repair invoice tomorrow after the job is complete.in this case, they say they will use genuine factory parts, but i'm not so sure i want them to!!!are we facing the same "trip" again "down the road?"are these parts going to be any better???that remains to be seen!
The exterior door handle on driver's door stopped working.the vehicle can only be opened from the inside.
The passenger side door handle completely fell off in my hand when i attempted to open the door to get my grandchild out of the car.the car handled was defective and my grandchild remained in a car in extreme heat while i tried to get into the car another way.i crawled over the driver's set and pushed the door open from the inside to be able to pull the child out.i should not have to crawl around in my car to get a minor out of it.nor should anyone be exposed to texas heat for any amount of time due to car failure.called kia customer center and was told to take car to be evaluated at a dealership near me - they chose. The service area didn't even look at the car -- saw the car handle i brought in and said 'well why you bringing it in.it's broke.i can tell that by looking at it."he said he would open a work order that day.no response, i called kia and they called this person who said he was just then writing up the order. Weeks later i called kia customer service and i was told that some sales manager (no name, would not provide phone number) had denied covering the repair of the part. I told the kia service to appeal it -- this plastic part is on the passenger side of my car.for 6 years, this car has been used by me exclusively m-f to an from work.once in awhile on the weekends, i take a grandchild to an event or sometimes i have carried husband to ymca.. If the part failed due to use, the drivers side handle should have failed.i looked online afterlearning from kia that there would not be a recall on this issue.i saw hundreds of people in the same situation i was in - warranty didn't cover it since it was over 70,000 miles.the 'fix' repair is over $500. I saw that a class action is being discussed.since it is always the passenger door handle that fails for 2011 kia, it is obviously due to kia using a substandard part.
My drivers side back door won't open from the outside or inside(this is my current issue with the car).i have been in no accidents with this car. I had trouble with my driver's door would not open last year and that was under recall and repaired. Both issues just started all of a sudden.
Vehicle was stationary. Tried to open driver's side door and it won't open from outside. All doors were unlocked, but handle won't open door. Driver's door can be opened from inside. This is a huge safety issue since i have a 3 year old and i can no longer use child safety locks in the event i can't open doors from the outside.
Driver doorinoperable from the outside. Parked in driveway over night - no warning of any imminent failure.
Vehicle stationary, the right front passenger door latch failed to open. Was working fine one day and not at all the next. It is the outside door handle. Inside still works. I removed the door panel and inner door panel and checked all linkage. The failure is an election solenoid in the actual latch itself. This often happens on other doors on these vehicles, which if they have a child lock leaves the door inoperable and makes it very difficult to remove a child in an emergency.
Neither front door will open from the outside by key, or key fob.i am almost 6 foot and nearly 200 lbs and it is very hard to climb from the backseat to the front. If there was a fire or wreck this could be disastrous. There seems to be many complaints but no recalls yet. I have heard it is approximately $600 to fix the problem. My vehicle is past the warranty.many have said it is a problem in many kia's yet nothing is being done on it. Unknown how to fix the problem or what it is.
Front door handle latch assembly constantlybreaking and i am unable to ope the doors from the outside
The drivers side door and the passenger door on the drivers side will not open from the outside.dealer said it is a broken latch.it will open from the inside of the car.the passenger door broke about 6 months ago, the drives door was very recent.
Driving home on rainy day when sunroof shattered out of nowhere. Did not run off the road nor did i hear anything hit the vehicle. I heard one loud pop and noticed sunroof visor sagging significantly. Cannot prove something didn't hit it, but did not find any evidence of something hitting the sunroof. Contacted kia to see if any other cases had been reported with kia representativestating that she did not believe there is anything wrong with their vehicles, but she also stated that she did not have the resources to look back and see if there was another report. She also declined to let me speak with her supervisor on this matter. Due to safety purposes, i believe kia needs to look into this possible issue. If this has happened to anyone else, please contact kia and nhsta in order to help correct this possible problem. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)
Engine light is on, keeps stalling out at a stop or when turning, smells like something burning, now making a rough grinding noise from motor.keeps going through oil, putting two quarts of oil in every other day.passenger side door in back wont open from the outside.the passenger side headlight keeps blowing out, the tires on the front end keep going bold.
From january1, 2016 to march 20, 2016 two doors (driver and driver side passenger) have quit opening from the outside.
Rear driver's side exterior door handle broke off while trying to open the door from the outside. The broken door handle renders that door useless, and in an emergency, the door could not be opened from the exterior. The vehicle was stationary/ parked when the door handle broke.an internet search shows that this is a frequent occurrence with the kia sorrento.the local kiadealership, when asked, stated that they have seen this happen, but there is not yet a recall.however, there was a recall for the door "latch", which did not cover the handle itself.arecall of a door "latch" should include the handle, if broken.
"door locked from outside"on april 27, 2016 i noticed that on my lr passenger door on my sorento that i was unable to open the door from the outside.after review many complaints i understand this is an ongoing problem with the sorentos, specifically the 2011 year.i feel this is most definately a safty concern for the passengers in my vehicle.i will be taking this truck to the kia dealership today to get an estimate on repair.what is it going to take to address this problem a death ?!?!?please step up to the plate and take responsibilty for this fault.
Rear outside door handle will not open the door.only can be opened from the inside
Car was parked in my garage. Back drivers side door just stopped working. Wont open from the inside or out. No damage or excessive use. You can hear the lock clicking when you hit the auto button on the front door, but it will not open. Kia company states it will not repair because we are 2 months over the 5 year/60000 mile warranty. Its a safety issue and they want $1100.00 to repair.
I have a 2011 kia sorento and the rear back door handle has stopped working on 7/7/2021.this is safety issue as i can open the door from inside but not from outside. I have a small child and another on the way and not being able to open the door to let her out of the car is unacceptable. I am really frightened if what will happen if my child is inside and i am not able to get inside my car. This is a potential hazard for my child and my future infant child. Kia has to really step forward and replace this faulty mechanism. I urge the kia company to recall and fix this asap before someone gets hurt and/or it results in a fatality.
Major paint defect on hood & above windshield. Kia refuses to issue recall and cover their defect.
Drivers side exterior door handle does not open the door, interior handle works fine.
Driver side door handle no longer works. There is a plastic piece on the actuator that breaks very easily. This could cause danger to passengers inside the car as the door cannot be opened from the outside.
My 2011 kia sorento has 2 rear passenger doors that don't open. Neither door can be opened from the inside and they can be opened from the outside approximately one inch.the only way to "open" the door is by pulling extremely hard on the outside handle (you can feel the resistance of the interior panel).the door does open, but the interior panel detaches from the door frame.once the door is closed again reverts to not opening.
Passenger side rear door locked, unable to open from outside or inside manually or with remote. Previously door was repaired due to recall, door handle broke off also door locks malfunctioning.vehicle stationary or in motion wont open.please advise.
The door wont open from the outside on the driver back side so the back door on the driver side and stationary
With the vehicle stationary passenger door will not open from the outside. Can open from the inside only.
Driver side door handle does not open door from outside
Passenger door won't open from outside when vehicle stationary. Activator piece in door latch broken. Many complaints from others.
Passenger door front and rear don't open from the outside or inside. Safety concern ifwe are in an accident and can't get out. This was noticed about 2 months ago.
The locking/unlocking mechanism inthe rear passenger door failed now i am unable to open the door from the outside. The vehicle was running but parked in a parking lot. I attempted to unlock the door as my son was opening from outside.
You say you want me to report it when the manufacturer fails to perform the recall work, but you have no way for anyone to do that.you are as bad as the manufacturer who failed me.i can't count on you to do anything, you've made that very apparent.
The driver side door on my 2011 kia sorento lx will not open. If the key fob is pressed and all the other doors open, that door will not open. I checked the child proof lock to see if it was engaged oh, it was not. A mere couple of days, perhaps a week prior to finding this problem oh, i had the recall fixed on passenger side front door due to the same problem. However, i was informed by both the lou fusz kia service department in st louis and consumer affairs kia that there were not any recalls with rear door locks.
I have paint delaminating from many areas of mycar. It is a snow white pearl 2011kia sorento.
Driver's side door handle malfunctioned. Can unlock door with key or key fob, but door will not open. Have to climb into back seat to manually open driver's side door. This is a safety issue! completely ridiculous to have to do when it's raining, or when needing to enter the car quickly. I'm reading online that it is a faulty actuator switch. Dealers are charging up to $500 to fix. This needs to be a recall from the manufacturer. Not bragging about my kia anymore.
One of the 2011 kia sorento door can't open from outside or inside. This is really frustrating, as i couldn't open a door where my chiled seat. I have 5 year old and i have to sneak one of them into the other door. I am really frightened if what will happen if the child door is locked and child is in the car seat and i am not able to go inside my car. This is a potential hazard for my child. I heard from people is very common problem with kia, kia has to really step forward and replace this faulty mechanism. The cost my kia dealer estimates is $1200,i urge the kia company to really fix this asap before someone gets hurt and/or result into fatality.
70,000 miles on this vehicle. Driver side door cannot be opened from the outside. Very serious safety issue with many complaints filed.cheap plastic mechanism is to blame. Many other complaints on other doors also.
Paint delaminating causing rust on hood and roof of vehicle, gradually getting worse.
The driver's side front door will not open from the outside. I have found a lot of forums on the internet where a lot of other people are having this problem. What if it were to happen to all 4 doors with a kid in the car?
The rear door on the passenger's side does not open from the inside or outside. After researching the problem i have found that this is a common complaint.
Forgot to add a few weeks ago back driverside door stopped opening from outside. Opened from inside put child lock on don't know why... Now door won't open at all. Checked recall on kia website with vin and showing none for my vehicle. I can't believe that. So many people and we all have similar problems. Kia is lying about number of recalled vehicles to keep money in their pocket. They can careless about our safety.
Vehicles caught fire, had pulled in the parking lot at work and smoke began to come from under the hood on the vehicle. Within seconds flames had erupted and front end of car was completely engulfed by the time the fire department had arrived. Vehicle was a total loss.
The driver side door will not open from the inside, i had a similar problem with the passenger door about 6 months ago.i looked this up and it appears to be a problem with many of these kia cars.i am afraid that all the door might do this and i would not be about to get my grandkids out or if i had to get out in an emergency i could not exit.now i have to roll down the window and reach outsidethe door to activate the door handle from the outside.my fear is this will stop working and i will be stuck in the car.i am an older person so crawling over the console would be almost impossible.i believe it is a broken door latch on the inside of the door
Front passenger side won't open from outside and rear passenger door won't open at all.
Kia sorento 2011. Parked.first it was one door, just stopped opening from the outside, opens from inside, unless you put child safety lock on, then it won't open at all.then today the other side not opening from the outside. All open from inside, only problem is what to do when all four stop opening from outside. If my kid is in there, falls asleep, and it's hot outside, how do i get the kid out if i can't open from outside, somebody is going to be seriously hurt or killed from this problem. From the looks of things there has been a lot of problems with these doors.
The drivers side door will not open from the outside.my car has just over 40,000 miles.if there were an emergency, accident were the driver was unresponsive, a responder could not open the door from the outside to reach the driver.a kia dealer service manager believes the problem is a failed door latch and the repair cost is approximately $450-$500.
Around the first of this month i attempted to open my driver's side door from the outside and was unable to. I thought it was the lock itself, but after investigating a little further i realized it is the door handle itself. I also experience problems with my fuel door. Sometimes it opens with the push button and sometimes it does not. Kia has looked at this and was not able to reproduce the problem.
Takata recall. My drivers side passenger door will not open from the inside or outside. When i contacted the dealer they told me that it isn't covered under warranty anymore. They said it will cost $4oo. This site is full of these complaints so why isn't there a recall on it? does a child have to get stuck in one of these cars and die before it is fixed??
Drivers side door will not open from the outside. I must either enter the vehicle from another door & crawl into the drivers seat, reach in through the window if it's down (winter is approaching...it wont be down) or reach in from the drivers side passenger door & open the drivers side door. The vehicle was parked (obviously). Door was not previously slammed shut prior to this occurring.
The driver's side back door would not open from the outside. Only the inside. Now a few days later, the driver's door is doing the same thing. Not opening from the outside, only the inside.
Front passenger door can not be opened from the outside. Repaired once and within a week disabled again.
In late 2013 my driver side door would not open from the outside.then the drivers side back door would not open from the inside or out. Then the passenger door would not open from the outside.we got this fixed because my mother is eldely and needed to be able to easily open her door. This was a cost of600.00. To fix the back door they were going to charge an addtional 600 or more depending on if they broke the door panel , we would have to replace that at our own cost today my passenger back door stopped opening from the outside. My son has to climb over the seats to let his brother in. What if there was an accident in water or a fire and my children were unable to open their doors .this is unacceptable. This is no doubt a safety concern.
2011 kia sorento driver side, both rear doors can not be open either from out side and insider due to child safety.this is safety matter.how we can get our children out of car in case of accident? currently only one door of my car can be open from outside.i am strong believe someone have to take a look and recommend the re-call for this kia manufacture part defected.
Doors will not open from the outside, poses a safety hazard if child is in car will not be able open the door. Meaning a hot car and a baby in the car seat. For a kia sorento 2011, however, it's been reported through multiple forums about this defect kia charges the customers who are outside of their warranty.
The rear driver's side door will not open from either the outside nor the inside. The vehicle was parked in the driveway when issue was noticed.
Drivers side rear door wont open from outside. If window is down can reach in and hit inner panel and it will open. Inner panel getting hung up on stripping so when you try to open door it pulls clips from panel breaking them.
Paint is chipping really bad. Rust spots
I now have two rear passenger doors that do not open from the exterior of the car.opening the door requires using the inside handles only to open the doors.the first handle stopped functioning two years ago and now the second door has stopped functioning as of sunday.this is an absolute design flaw and a safety issue!!should there be any type of accident and someone need to enter the vehicle in an emergency situation from the outside to extricate a passenger, the doors do not open!!if there is an accident and the front doors are damaged and the only way in is through a rear door, now the rear doors are useless and do not function.something needs to be done with this asap!i know from research that this is a known issue with this car and model year.there are plenty of people all over the internet reporting the same problem.this is certainly not specific to my vehicle.this is not a broken sun visor, or a broken glove compartment, or a broken radio or cd player.this is a failure of vital equipment to the safety of the passengers in this vehicle.the [xxx] doors have known issues and break after time.this should not be considered a warranty issue.it is a design failure that needs to be addressed for the safety of my family and all consumers who purchased this vehicle.just because no one has died yet does not make it any less of a safety issue.use common sense and logic here.lets prevent the deaths and problems.not wait until they happen.the writing is on the walls and the number of complaints are out there.please do something!!!information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The sunroof exploded. My husband driving at highway speed when sunroof made a loud bang.luckily the shade was drawn and protected him from flying glass.the flying glass took out the antenna. .. Updated 08-20-14updated 08/25/2014
Door locks are broken and rear passenger door will not unlock
Parked car at local shopping center with wife and returned to car to find out i can't open passenger door from exterior handle. After another week the exterior driver door handle has same problem. Now a month later the driver side rear door also has same problem. I now have three doors that won't open from exterior handles. Did some research and found this is a major problem across the internet with owners of kia sorento models to date from inception of 2011 models.
Driver rear door latch failed.
I am unable to open my front passenger door from the outside.my car is out of warranty now and i called kia to see about a recall as a safety concern, and they said they do not categorize it as such and wouldn't issue a recall.i've done research and this is an ongoing and continual problem for them.what happens if my other doors malfunction this same way?i have small children who could be trapped in my car because i can't open the doors from the outside?what would happen if the car were on fire or we were in an accident and i couldn't get to my children???i can't see how this isn't a safety concern when children could become trapped in the car!
Clear coat peeling all over roof and sides of right side passenger doors and some on fender and on hood
My pearl white paint is peeling in sheets on the rear quarter panel on the drivers side and is coming off all along each side of the windshield and in spots all along the car.
Drivers side door on 2011 kia sorento will not open from the outside. Inside still works, can hear lock/un-lock i have to either crawl through the car or reach in the window and open from inside. This is a safety issue considering if i get in an accident it hinders the first responders ability to get to me. From what i've read this is an issue a lot of people are having. Kia needs to issue a recall and fix it. My rear door broke 4 months ago, they should not be aloud to use plastic parts on something like this.
One day the drivers doorjust won't open from the outside. It broke from the inside i had no accidents or damage that could affect the door at all and i've been doing some research and it seems to be a common issue with this particular model.
My passenger side rear door will not open from outside, second time this has happened, other time was front passenger door. The car was parked when i noticed problem.
Driver's side door won't open from outside...a quick internet search reveals this is a very common problem with a bad actuator. This is a huge safety concern...imagine putting an infant or toddler in the car and then going around to open your driver's door.this is a big deal kia.i won't buy another one.
I am having problems with the front doors on the driver and passenger side.the doors are inoperable and do not open from the outside.i have to open the back door and reach inside handle to open the front doors.this is a safety issue as i worry that eventually all of the doors will stop working.i have read online that many people have had the same issue.apparently, there is a plastic mechanism inside the door frame that fails at some point.my wife contacted kia concerning the issue and was told there was no recall at this time.the dealership has quoted over $300 to repair one door.this should not cost theconsumer as this is obviously a manufacturer defect.please provide assistance with this matter.thank you.
My wife was driving down the street when the car suddenly locked up(stopped) and the engine shut off. She noticed smoke coming from under the hood and then within minutes the engine was in complete flames. Prior to this there where never any signs of the car running or driving like there where going to be problems. I've never had any mechanical issues at all aside from this incident. This has come completely out of nowhere unexpectedly.
A vehicle abruptly stopped to turn left and i had to swerve to avoid rear-ending it resulting in head on collision with a utility pole.
On sunday december 6th 2010 at approximately 10:00, i was traveling in my 2011 kia sorento ex. It is equipped with 2 panoramic sunroofs one in the front and one in the rear. The front sunroof is only mechanically functional roof. While traveling down the interstate at approximately 70 mph i heard a loud explosion and had a few shards of glass blowing into the passenger compartment. At the time of the incident the sunroof was completely closed and the sunshade was pulled forward. This prevented me from being injured by the glass.i pulled to the side of the interstate to assess the damage.damage assessment: the majority of the front sunroofs glass was missing from the middle.there was an approximate 2 inch strip of glass that was buckled upward still attached to the mounting rail on the drivers side. One the passenger side there was a longer piece still attached. It was triangular in its shape coming to a point that was approximately 9-10 inches moving towards the center of the vehicle. It too was buckle upwards towards the sky. There were scratches to the rear panoramic sunroof. The satellite radio antenna was missing. The rear spoiler had hundreds of scratches on it with glass shards impelled in it. There was minimal glass in the front interior and a few shards found in the rear as well.i was returning home from work on this morning. I work as a flight paramedic and in my job we have to continuously monitor the weather in our area out to a 90 mile circle from our base. Conditions during the day. The sky was clear and sunny. The temperature was in the mid 50's. Winds were calm.traffic was very light on the highway. I did not have anyone in front or behind my vehicle at the time of the incident. There were no over hanging limbs from trees. In addition conditions the prior evening and night were clear, with temperatures only dropping into the lower 40's.
Recall : the handle on my 2011 kiawill not open from the inside< we paid and got that fixed, now the back passengerdoor is doing the same thing, the panel is cracked now from trying to get it on.look my husband and i both have cancer and cant afford all this
The exterior drive door handle stopped unlatching the door. When you remove the exterior handle, there is a cable it pulls on to unlatch the door. I pulled on the cable and it has pulled loose from the latch end. There have been other reports of this happening on the internet. The interior door panel cover is metal and prohibits you from reaching the latch. The new latch assembly is $90.00 but should not have broken. Almost all of the assemble and door handle are made of plastic. Prior to this, the left rear door handle fell of going down the road. The plastic piece that keeps the handle in place broken around the brass threading the bolt holds it on with. When that piece fell of just the vibration going down the road allowed the door handle to fall off.
While entering the driver side of the vehicle, the door failed to open as well as the driver side back door due to child lock being activated. I am unable to open the door from the inside on to the back door. Not covered under warranty as my warranty expired in aug 2015 although i purchased my vehicle june 2011. The 60 months were from the time the dealership purchased the car not me and it only had 400 miles on it.
Door latches -both back doors will not open from the outside, 1 will not open at all. Now the drivers door will not open from the outside.its very dangerous and the car just passed the 100k miles so warranty is useless.there was a recall that replaced the inside door handles for cosmetic reasons on the front, there is obviously a bigger problems.my local body shop couldn't even figure it out and told me to go to dealer who is trying to charge me $110 just to diagnose it.it should be recalled for safety reasons.
Front driver's side door is not opened from outside. Only opened from inside.
"takata recall"i have had my kia for almost 3 years now and since a year ago there is only one door left that will open from the inside and outside in terms of a locking mechanism. Two doors will only open from the inside and the other won't open from the inside or outside. I know the problem will only get worse, but due to any emergencies and having kids it makes it really inconvenient to climb through the back into my front seat.
Passenger rear door will not open from the inside or outside no matter what i try.i couldn't get my child out, had to crawl through car to do this.the child safety lock is engaged but does not explain being unable to open from the outside.i'm going to the dealer to get it taken care of tomorrow.but this is not covered under my powertrain warrantee.it should be a no brainer that this is a recall item.i've seen other's comments and there is no way i saved up my money to spend it on a repetitive $400 repair as i have seen others do.i have a five year old and another one on the way this august.i am livid because frankly i feel like driving my beater car is safer than driving the sorento.but i worked my butt off to be able to afford the sorento because i thought it would be safer.i was so wrong.
Approximately two months ago, while parked in my driveway, i attempted to open my driver rear passenger door. It would not open from the outside; the mechanism that holds the door shut had somehow managed to stay in the "holding" position which prevented it from being opened from the outside. Just recently my driver door itself has started to do the exact same thing. This causes an issue if there is an accident as it prevents someone from accessing a person seated behind the driver. I have seen several complaints regarding this same issue with the same make/model/year as my vehicle. We would like kia to issue a recall.
The contact owns a 2011 kia sorento. The contact stated the driver's side door failed to open from the outside and was difficult to open from inside the vehicle. There were no warning lights illuminated. The vehicle was not repaired. The local dealer and manufacturer were not contacted or informed of the failure. The failure mileage was 91,000.
My care is only 6 years old and i have already had to repair and replace my door latches on the driver door and the passengers driver side door. This has worn entirely too fast. None were misused.i have childrenand both completely failed to work creating a hazard to entering the vehicle.
The drivers side rear door will not open from either the inside or outside.this is ridiculous.there are literally thousands of the same complaints online and the kia dealers are replacing those that are under warranty, and brand new ones (door actuator problem).it is obviously a factory defect, yet kia won't issue a recall for the door actuator.i want to be able to use my back seat.also a safety issue if my family is in the back seat.
Driver side door simply would not open from outside the vehicle one day.no accident or other impact was the cause, so clearly this is a defect of the vehicle.internet search indicates this has happened to many owners and is a clear safety issue.this vehicle has only been on the road for 5 years and 5 months and has 77,000 miles.df door latch assembly had to be replaced at cost of $450.would like to see this investigated based on the number of instances and the fear that this will happen and prevent someone from being rescued from outside the vehicle in a worst case scenario.
I just bought a 2011 kia sorento last week with 39,000 miles on it.when i went to get in this morning to go to work my driver's side door would not open.i can only open it from the inside.i tried locking and unlocking it and nothing.it still does not open from the outside.
The right rear passenger door has locked it's self shut for no apparent reason and the kia dealership has stated that it's a senser that's going to cost $300.00 to get it open
Drivers side passenger door will not open from outside but can open from inside.
Driver side passenger door will not open from outside. Child lock is on and now i cannot open from the inside either.
Front passenger side door cannot be opened from the outside. This has just occurred in august 2016. Prior to this date it was working fine. Door can only be opened using inside handle
Door latch from outside of drivers door decided to stop working.a reasonable person would understand this to be a safety issue.kia does not.they keep extra parts on hand to complete this expensive repair.apparently, it happens often. This is notproper or just.others having this problem.
After driving about 6 miles to a local store nearby and back home as i pulled my car into my parking spot black smoke started coming from the hood so i turned the car off waited until the smoke stopped and looked under the hood to see if i could tell what was smoking. Everything appeared fine and i made sure to check all of my fluid levels and oil which were all full. Later that day maybe 4 hours later i drove about 15 miles to my sisters house and again as i was parking my car the black smoke started again from under the hood. I proceeded to turn the car off and look under the hood again after the smoke cleared. Less than 5 minutes later the was a loud popping noise from under the hood and by the time i ran outside to see the entire front part of my car was engulfed in flames however the windows were up so the flames were contained inside the car and under the hood. The fire department came minutes later and put the fire out and i had to have the car towed due to the front tires melting from the fire. I had it towed back to the dealership where i'd purchased it only 5 months before and let them and financing company know. No one could explain why my car spontaneously combusted like a bomb while parked and turned off. I'm reporting this incident because i do not believe it was a freak accident i believe these vehicles should definitely be investigated before someone loses their life.
Rear passager door will not open
Drivers side rear door won't open from the outside. This is a major safety issue when there are children in the vehicle
Driver side door only opens from inside. Saw many complaints about this on web when will they recall?
Went to get in vehicle and driver side door won't open from outside using key fob or using key entry. I had to crawl from passenger side to enter vehicle.this is a safty hazard!
Door will not open from the outside on the driver rear side. Also i am starting to have issues with my gear shift. I can't put my vehicle out of park. If i do get it out of park,2 of my dashboards lights come one. I also notice when these lights are on my brake lights do not show on the rear side. This is am hazard and my truck slips from time to time.
All power doors are unlocked, butfront driver side door can not be opened from outside. It can be opened from inside. Door handle, door latch and actuator seems working ok.it is a safety concern as door cannot be opened fromoutside even as doors are unclocked.
My drivers side door does not open from the outside.i can open it from the inside, but not the outside.it is not locked and seems to be a huge safety hazard and a very common problem according to all of the other sorento owners and complaints out there. I'm terrified...what if a life or death situation occurs and the only door i can use is the drivers side and it won't open? nothing happened to my door to make this happen.i came out to the garage one morning and it wouldn't work.
After unlocking the vehicle, the drivers side door will not open from the outside. Only way to enter the car is from the passenger side. The driver door handle will not open from the outside. This apparently is a very common issue with this model. In case of an accident, external entry is impossible from the driver door.cost to repair this issue was $411.
Takata recall the driver's side back door will not open from the outside.this same problem occurred with the driver's side front door and this was repaired by kia as there was a recall.
About 1 month ago, jan/feb of 2016 the passenger side front door handle just stopped working, as far as opening the door from the outside is concerned. The same exact thing just happened today, march 20, 2016, to the driver's side front door. Both outside latches are inoperable. The first incident happened in my driveway, the second happened in the parking lot of our church. I am married with 7 kids, 5 of whom drive, and have never, never, had a door latch break on the many vehicles owned over time. This is not a coincidence, this is an item that has to be recalled. The vehicle is nice, but with recalls or problems to the shift lever, air bags, rear rotors, etc., etc..., why isn't the nhtsa taking a closer look at all the short cuts and/or dysfunctional parts kia is using to get their car to market quicker. We are the car's 2nd owner, so kia will not even honor it under the 7year/100,000 mile warranty. Our vehicle is not quite 5 years old with approx. 90,000 miles.
The contact owns a 2011 kia sorento. The contact stated that the door handle was loose. The contact took the vehicle to kia of greenville (424 laurens rd, greenville, sc)where the front driver and passenger door handles were replaced per a customer satisfaction campaign. The vehicle was repaired; however, the rear passenger door handle experienced the same issue. The manufacturer was not notified of the failures. The failure mileage was approximately 130,000.
Rear drivers side door can not be opened from the outside which presents the danger of being burned if vehicle were to catch fire. This condition is nowpresent in a large number of vehicles and i believe should be recalled forrepair and categorized a safety hazard. A simple internet searchwill establishthe scope of this defect . Dealer indicates the cost of repair $430.00 per door.
My driver-side door will not open from the outside when unlocked.
Door handle on driver's side became unusable from the outside, requiring driver to open the door from the inside by entering from the passenger side or leaving the window down.if a person were in an accident and could not open the door, it would be difficult to get them out of the driver's door.the mechanism had to be replaced - kia estimated almost $500 to evaluate, order and replace the part.a car with less than 80,000 miles should not have door handles failing.
2011 kia sorento, none of my doors will open this is a safety hazard in the event of an emergency rescue would be difficult. This vehicle needs to be recalled for the door handle defects. Also i went to open the back door and the handle fell off in my hand. Cannot roll the windows up when parked or you will lose access to the car you have to put your arm in and open from the inside.
Front driver exterior handle will not open the door - can only be opened from inside .
My husband and i noticed that paint was coming off the roof of my kia sorento 2011 model after the car wash.this was around mid 2017.on nov 7, 2017, i took my car to a body shop to inquire about fixing the paint damage. They informed me that they have seen many kias sorentos come in with the pearl white color have delamination. They informed me to check with a kia bodyshop to see if they would cover this. They said that it is a factory issue.so i went to the kia body shop and talked with the manager and after a few days he got back to me and told me that kia would cover half the cost to fix it. Well i never got it done because if it is a factory issue and i believe that kia should cover all of it. I couldn't afford to pay what kia wanted to charge for the paint job and make my car payment at that time.so i waited and now the roof and hood paint are continuing to come off and even worse rust. I can't afford to replace my car at this moment.i would like to continue driving my car, but not only is it embarrassing, i worry about the rust effecting areas at the top of my windshield. I see many white kia sorentos with this issue in my area and think why hasn't this been recalled and covered by kia nationally.i feel kia needs to take responsibility and fix this issue for the us consumers who have spent their hard earned money on their product. I don't feel that i as a consumer am being treated fairly by this company. I feel the product and quality is subpar and that corners were cut to create a better bottom line for the corporation. Kia needs to do better. You need to do a national recall on all white kia sorentos with this paint delamination issue and repaint the whole vehicle correctly.
Car doors will not open from outside, will open from inside but not outside. No child safety lock is not on. I see hundreds of people online with this problem. I'm afraid of not being able to reach my child or pet in car. Kia repair man said it is faulty part but not a safety issue.
After unlocking the vehicle, the drivers side door will not open from the outside. Only way to enter the car is from the passenger side. The interior drivers side door handle does operate properly. The driver door handle will not open from the outside. This apparently is a very common issue with this model. In case of an accident, external entry is impossible from the driver door.
(1)transmission got stuck in 2nd gear while driving on the highway.transmission would "jump" every time the car hit 50mhp.could not replicate after sitting in driveway overnight.(2)abs light is constantly on-told it is a clock spring.kia not worried about it. (3) doors stick-drivers door will lock itself and cannot open from outside.this happened 3x while car is running and i exited to get mail.front passenger will not close- have to knock handle to close.(4)backup camera intermittent.(5)bluetooth does not pair with phone-intermittent. (6) gas door sticks- must hit release button dozens of times before it opens. (7) tire pressure guages broken.
The supports holding the trunk lid open no longer hold the lid open.rather allow the trunk lid to fall causing a dangerous potential threat of the trunk lid falling on my head!
Door handle inside plastic clip brakes disabling entry into vehicle from outside. Driver has to enter from another door and climb into cockpit to operate vehicle. Found hundreds of these complaints on kia forums and other sites. According to other complainants, other doors eventually failed after first repair.
Front passenger door will not open from outside but will open from the inside
The passenger side door will not open from the outside.you can reach across the inside of the car and open.
I went to the store and tried to open the back passenger driver's side door from the outside and it would not open. I thought that the child safety locks were on so i went inside from the opposite side and opened the door.still haven't figured out why i can't open my door then today the other side will not open now. Both back doors will not open from the outside, this is a huge safety issue. What if there was an accident god forbid or a fire and i had my children or grandchild in my vehicle and could not get them out! kia needs to recall this immediately. Looking back i can see a number of complaints and this is just unacceptable. Please help with this issue. Thank you
Two of the exterior handles do not work anymore.they will open from the inside but not the outside.if the child safety locks had been on at the time the handles stopped working the doors would not be able to open at all.these handles stopped working at different times with no warnings.this is a very serious safety hazard for my family - i have a 4 year old with autism.
Door handles not opening brakes not wanting to stop or grabing esc abs downhill on and passger air bag
2011 kia sorrent - i've had to replace the driver side-outside door handle (approx last 6 months), driver side back door outside handle (replaced 12/2015 now broke again 2/16), and now the back passenger door will not open from inside. I am very concerned about life safety. Bad situation if something tragic happens and the doors won't open or can't be opened.
Srs/airbag lights randomly came on amd shut off also door stopped opening
My driver side door will not open from the outside. I have two small children and i'm afraid to put child lock on because this is a common problem according to my research. I haven't gotten a recall for this problem and it makes for a very dangerous maybe deathly situation. Horn doesn't work.
The driver-side front door latch broke with no advance notice.i had made a stop and tried to reenter the vehicle.the door will not open from the outside.i don't see a safety recall for this vehicle, but i see plenty of complaints which indicate that it is either a plastic part of the door handle, or the locking mechanism.this should be covered under a safety recall, as it presents a safety hazard in the event of a crash where the driver is unable to exit without assistance since rescuers would be delayed in opening the vehicle.apparently all doors on this vehicle are subject to this same problem.
Back drivers side door handle stopped working, unable to open door from outside of vehicle. Today 6/2/16 drivers side door handle stopped working as well. This is very dangerous i read several post where all 4 doors stopped working , what if there is an emergency and you are unable to get into your vehicle because the doors wont open. Leaving the windows open is not an option since it puts the vehicle at risk for potential theft. Kia dealers are charging almost $400 per door for what is clearly a defect on the vehicle as many people have complained about the same issue on the 2011 model.
I have a 2011 kia sorento awd lxthe front driverside door will not open from the outside.
This is complaint number two for my sorento.on may 20, 2016 my passenger side front door will not open from the outside.this is the second door on the same vehicle that will not open.kia has used a defective part that breaks on the inside of the door without warning, and not due to normal wear.
In 2017 my driver side exterior rear door handle was being opened by my 98 lbs daughter and the door handle broke off.car was in park then in 1018. The passenger exterior rear door handle broke off by the same 98 lb daughter. To me this is a safety issues.if i was in a car wreck and passed out. You wouldnt be able to get into the back seat.
Back driver side rear door will not open from side.if i cannot get to my children and something happens to them i will sue the snot out of kia.now, my driver side door broke and will not open from outside.safety hazard because i cannot get into my car very quickly.i have to go to passenger side and crawl across set to open driver door.this is not safe at all.
5xykt3a15bg[xxx], driver side passenger door want open.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
I have not been able to open my driver side back door for over a year. It will not open from the inside or the outside. Due to not being able to open the door it is practically impossible to fix it as we cannot get to the hinges inside of the car unless we remove the entire inside of the door and cut the door off of the car. This is a huge safety hazard kia that needs to be fixed!
Can't open doors using exterior handles on 3 of the four doors, only able to open from inside. Locks work fine. The three doors that don't work are the driver door, front passenger, and rear door on driver side. This suv is only 4 years old.this should not be happening on a vehicle less than 5 years old.
Left rear door will not open by door handles inside or outside even with the door unlocked if kids are in the car it is a safety hazard sitting still when it first happened
My driver's side door will no longer open from the outside.i have to reach across the passenger side and pull the interior drivers side door handle to open it.
The paint (pearl white) on the vehicle on the surface above the windshield is delaminating/peeling.two different body shops told me that it was due to a manufacturing defect.
While driving on light, new snow my car had suddenly skidded slightly, no over-correcting, i simply got the car back in control when the car suddenly shot forward, steering wheel seized and started racing down the opposite side of the street into the embankment! i had pulled the car to the left and had the brakes pushed all the way down (and both feet including all my weight on them) until my car crashed completely into a tree! the tires were still spinning when the car stopped and my feet were on the brakes! it was also hard to get the car out of drive and into park --- when i was able to push the car into park i quickly took the keys out. The 2011 kia sorento and sudden acceleration seems to be a problem and should seriously be looked into. Yes, i was injured and thankfully a tree stopped the vehicle and no one else was hurt!
The right rear passenger door on my 2011 kia sorento will not open from the inside or out since october, 2016.the dealerships that i have reached out to are quoting a $400.00 pricetag to "fix" this issue that is obviously the fault of the manufacturer. In reading the forums and links on how to fix this, it has become apparent that kia refuses to address the thousands and thousands of consumers who have been affected by this and i am compelled to report as hopefully the nhtsa can compel kia to issue a recall for this widespread issue as it is indeed a safety issue.does somebody have to die trapped in their kia for kia to address this?
Door latch problem, won't open from inside, and then won't open on outside. It has been a lot of problemswith this kia, found a lot of people have same issues. You unlock the door and door latch won't unlock the door . It will not open. So you have to go outside to open . The second similar problem. Door unlocked, but you can't open the door, this same issues happened on driver's side!
Driver side rear passenger door will not open from the outside.can open from the inside only.huge safety risk of not able to remove small child from the vehicle.also, in case of accident, not allowing exterior extraction without breaking glass.
Front driver door will not open from the outside.wife had an emergency and was unable to open door.she ended up jumping through the passenger door.door was working fine prior to sudden onset of the problem.the structure of the door shows no signs of being tampered with.looked online and saw many other complaints regarding the actuator.
2011 kia sorento rear driver side door failed to open. The failure recurred several times. The vehicle was taken to the dealer where it was diagnosed that the door actuator needed to be replaced.did not fix.this is a kia problem.it can be a really bad situation if i can't get to my children in the back because my door will not open.the panel on the door also sticks.there are so many complaints about this kia needs to fix the problem.
Driver door only able to open from within vehicle. Will not open from outside. Had been working fine. No bad weather. Simply stopped working and will not open. Have noticed similar complaints online for same vehicle.
On january, 29th, 2015 the front passenger side outside door handle refused to work.on january, 30th, 2015 the rear passenger outside door handle broke off.on may 24th, 2015 the driver door outside handle refused to work.
The rear drivers side door will not open from the outside. It would open from the inside but recently stopped working altogether. I have seen several complaints about this issue from buyers. This is a safety concern. I have 2 children in car seats and connor get to them quickly because if this defect! i have had to pay to get it repaired but i have seen many buyers having to replace all 4 door latches over time! this has to be considered a defect and should be covered under a recall.
Please be advised this is in addition to the fuel tank corrosion previously reported. The underside of the vehicle is eaten up with rust. It is affecting the unit body as well as several structural members of the vehicle. Have spoken with kia and they refuse to do anything about it. I feel that this is a serious issue as it is affecting the entire structural integrity of the vehicle.
My drivers side door will not open from the outside.i was doing some research regarding this matter and noticed several and i mean several kia sorento vehicles with the exact same issue. I believe this should be recalled.i am finding kia sorento from 2010 to 2016 with this exact problem.i truly believe this could be a serious problem.what if my grandbaby got into the vehicle and these doors would not open from the outside?they would suffocate due to the heat in the vehicle.that is what would happen.so, yes this is definitely a safety issue.
I am unable to open my drivers side rear door from the outside. This seems to be quite a prevelent problem on several kia models. I have seen that many people have had the same problem. Some with multiple doors on the same vehicle. This is a sfety issue as you can't quickly get into the vehicle to if you had small children in the back and ther was an emergency or if first responders needed access to the back or any door that had this problem for that matter. The reason i am reporting this is that i have seen too many people with this issue on there kia sorentos and other models.
Driver's side rear door handle will not engage door actuator.door only opens from inside.cannot use child locks, as the door can only be opened from the inside.vehicle is just outside of warranty, and kia will not repair without charge.part is defective, and there are numerous online complaints on this issue (including previously repaired vehicles).
One day we went to open the driver side back door from the outside and it no longer opened. There was no damage done to the door it just stopped working. When i contacted kia they didnt see it as being a safety issue. In my eyes it s ahuge issue if my girls and i were in a wreck and safety crews wouldnt be able to open the door from the outside!
Driver's side door will not open from the outside presenting a safety issue if an emergency were to take place and a rescue was needed for the driver of the vehicle. Shortly after the driver's side door failed, the back driver's side door had the same issue and will not open from the other side. Once again, a safety issue that should be recalled.
The driver's side outside door handle broke.the door will not open from the outside.the vehicle was stationary, parked in a parking lot
I have two doors that will not open from the outside. I searched online and see that this is a common problem but i do not see a recall. I think something needs to be done to force kia to recall and fix this problem
Driving down the highway and my hood flew up causing heavy hood damage and the top of the suv
I was driving 35mph on a 40mph straight road from my grocery store to my home. Halfway into my drive, the hood of my car unlatched and smacked into my windshield. It did not fall back down it stayed covering the windshield and i was unable to see. I was able to pull into a business by looking through the bottom where the hood curves. After pulling over i pushed the hood down to assess the damage. The car was unable to drive without using a bungee to secure the hood. I then drove home going roughly 15mph behind a friend driving in front of me. I am unsure of the last time my hood was manually opened. Roughly 3-4 weeks ago i took my kia into the dealership due to a letter i received to fix an airbag recall/warranty. I am assuming they opened the hood during this fix but not certain. I have filed a claim with my insurance and currently have my kia at a collision body shop through the dealership. Attached is the estimate is given by the insurance based on the photos i gave them. The body shop assessed damage to my roof as well but i do not have their estimate.
Front passenger side door will not open with outside handle. You can open it from the inside.
The front driver's side door fails to open from the outside, it works from the inside. I was out running errands, just got car washed then went into a store. I came back out and door would no longer open from the outside door handle. The weather temps were above normal about 60 degrees. I had to crawl thru from passenger side to pull door handle to open door.
Two weeks ago, while my car was parked (stationary), i tried to open my rear driver side door and it would not open from the outside, today the same happened to my driver side. After googling the problem, i found a website with many other people with the same problem, with the same year, make and model.i also found over 500 complaints with the same problem on this page.i called the kia recall number and the rep. Told me that there is nothing they can do because this is not a safety issue, therefore it's not a recall issue!!! it is a safety issue because if there was an accident, they would not be able to get me and/or passengers without having to break in through a window or jaws of life.i was told to take the car into the dealership and have the problem diagnosed by them.this is not a problem, but i know (from all other complaints) that i will be told that it's not covered and i will be responsible for the repairs.i will also have to pay to have them diagnose the problem.the car is no longer under warranty.i don't understand why this is not being investigated with this many people having the exact same problem, it is a malfunction in the production of the car and kia should be responsible for fixing this problem.i am posting this as legal documentation to prove that i have made you aware of the problem in the event of an accident that could jeopardize my safety.
Front passenger door will not open from the outside
Driver side door handle no longer functions, unable to open driver door from inside vehicle at all. Dealer "repaired"free of charge at 47,638 miles (under 60,00 mile warranty) but did not replace parts. Handle did work for a while but again became non-functional (at approx 75,000 miles, out of warranty), mechanic inspected and showed several broken plastic components. It is not repairable, must be replaced.
Driver side door will not open from outside. I have 61,000 miles on vehicle . I had to open passenger side door and reach over to open door,
Door locks will not open from outsidethe door lock assembly has broken on two of my doors, the passenger front and the driver side rear.this is clearly a problem based on the amount of complaints and should be recalled.there is no guaranteeif you get them fixed, with original kia parts, that it will not happen again.this clearly is a safety problem.
Rear driver side door will not open from outside or inside. No impact or damage.door handle just stopped working.
Can not open the rear passenger side door from the outside.i had the same issue last year with the front driver side door.
The hood latch will not open the hood
I have had several issues with the doors. It started with my front drivers door and now it is the back passenger door. You cannot open the door from the outside and you have to take the door apart to fix it. However, i can't open my back door at all because my child safety lock is on, so i cannot open it from the inside like i do with my drivers door. I am unable to get my kids in or out of the car, without having to put them all in through one door and over car seats. I am not the only one who has had this problem. Several people have. Here is the link to the complaints http://www.cargurus.com/cars/discussion-t37046_ds615605. If there was ever and emergency i would not be able to get my children out in a timely manner.
The drivers side door will not open from the outside. The door opens from the inside and the exterior door handle appears fine but the door will not open.
Front driver side outside door handle does not open the door when unlocked with either key or remote. Door operates from the inside and not outside. Door was working earlier same day and showed no signs of wear or break before outside door handle stopped working.
I recently purchased this vehicle back in march 2016. Only to find out 3 months later that my driver's door won't open for the outside. This is really a safety issue. The cost to repair it should be on kia not the owner since we haven't did any damage. I can see if we as the owners are causing the damage but we aren't
My back passenger door will not open. I put my two grandsons in the vehicle one on each side put the safety locks on the next day the door would not open from the inside or outside
Driver's side door will not open from the outside.
Driver side door latch does not work, door will not open from outside only from inside of car, requires driver side door to be opened from inside via passenger side or leaving driver side window down.
The contact owns a 2011 kia sorento. The contact stated that the front driver, passenger and rear driver's side door latches failed. The contact was unable to open the doors from the exterior of the vehicle. The vehicle was taken to the dealer, who stated that the failure was caused by normal wear and tear. The failure was not reported to the manufacturer. The vin was not available. The failure mileage was 100,000. The current mileage was 135,000.
Outside driver door handle failed. Could not open door from outside even when unlocked.
Purchased the vehicle new and never sustained any damage to the affected areas of pearl white paint peeling.
Not able to open backdoors one week apart from outside.
The contact owns a 2011 kia sorenta. The contact stated that the rear driver side door would not open from outside the vehicle. The vehicle was taken to the dealer where it was diagnosed that there was a cosmetic failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 131,940.
The contact owns a 2011 kia sorento. While entering the driver side of the vehicle, the door failed to open. The vehicle was taken to a dealer where it was diagnosed that the bar on the door needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 74,000.
Drivers side door could not be opened from the outside. It would only open from inside the car. When this issue is googled i realize this is a common kia problem.
The contact owns a 2011 kia sorento. While parked, the contact attempted to open the rear driver side door, but it would not open due to the door panel becoming warped from the outside heat. The failure recurred on multiple occasions. The vehicle was repaired, but the details were unknown. The manufacturer was notified of the failure. The failure mileage was 95,000.
I have been having problems with my driver door and passenger door opening from the outside.i have to open the back door to get in to the front. This has been going on for over 3 years.i've spoken to the dealer ship place where i got the car from, and they informed me it was nothing they could do about it.i also took it to the kia dealership and they told me it's not a recall or anything can do about it unless i pay for them to fix it.i don't think this is right at all.i am not a ruff driver and i try to take good care of my car. I do not feel as if i should have to pay for this.there are so many people complaining about the same thing going on with their doors and we are not getting any help at all.they are not worrying that we have to pay the car note plus the car insurance and its nothing they can do unless we pay for it. Not to mention if it was someone trying to harm me and my kids. We would have to go through the back door to get in the front to start the car and pull off. That's notif you was to go on cargurus.com you would see all the complaints.is there anything that you all can help us with please let us know.thank you. Also the date i put in is not correct it would not let me put 2014.
Doors will not open from outside and the gas door want open. It started with the passenger door then the back driver door and now driver door. Safety issue when children is stranded in car and parent cant get in.
The contact owns a 2011 kia sorento. The contact stated that the front and rear driver side doors locked and failed to open. The vehicle was not taken to the dealer. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 85,000.
Driver side door on my 2011 kia sorento stopped working yesterday,. Would not open by remote or key. I had to climb in and crawl over to driversdoor to get into car.this is a serious defect that could result in death or injury to me and my passengers during a very common event in houston - flooding.if i was pinned in my car going under water and no one could open the door by any means then i would drown.just how many complaints do u need to have to recall your obvious defect?i have seen an alarming number of people who have complained to you on the same but no actions are taken by kia to remediate this dangerous default. People have been charged up to $900 to kia dealership to fix their shoddy cost saving cheap door only to have the other door(s) on their car go out within weeks. In other words, we should always be ready for thismuch reported safety hazard!it is going to flood in houston tomorrow...hope i am not trapped in my car due to your negligence.oh and there are lots of other issues that could happen, unable to get my grandchildren out of the car in a houston summer!
The contact owns a 2011 kia sorento. The contact was unable to open the doors from outside the vehicle. The dealer (billion auto kia in sioux city, iowa) diagnosed that the vehicle doors needed actuators. The vehicle was not repaired. The manufacturer was not notified of the failure. The vin was unknown. The failure mileage was 138,000.
On 1/16/2017 i went to a dr appointment.when i came out i unlocked the car and the outside handle on the driver's side door wouldn't work.the door was unlocked but the handle would not work.i had to go into the car from the passenger side and climb over to open the door from the inside.this was not easy as i am a short 67 year old woman.took the car into a mechanic and he had to order the entire latch assembly $243.50.i checked on the nhtsa site and there are so many other cars that have had this safety issue also.it looks like that this problem is becoming a bigger problem as our cars age.hopefully my other doors won't break also as was the case for several other owners. Please look into this extremely potentially dangerous issue and have kia issue a recall.thank you for your time.
I have had several issues with my kia sorento beginning in 2013 two of my doors in the car would not open from the outside only the inside.the doors was the front passenger side and the rear driver side.the most recent door that i am experiencing problems with is the front passenger side.i can not open the door from the outside only the inside.i have also experienced issues with my power windows.last year the front driver window broke and now this year the rear driver window is broken.i have reached out to kia numerous of times b/c being locked out of your car is a safety issues.i have had really strange things happening with my kia that's really unheard of.i have also asked kia to look into if my car is possibly one of their lemons.
The contact owns a 2011 kia sorento. While the vehicle was parked, the rear doors failed to open. The mechanic stated that the rear door panel was warped and needed replacement. The vehicle was not repaired. The manufacturer was notified. The approximate failure mileage was 90,000.
The contact owns a 2011 kia sorento. While attempting to open the doors, the front passenger side door failed to unlock form the outside electronically. The vehicle was taken to a dealer, but the contact was unsure about what part needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 54,000. The vin was unavailable.
The contact owns a 2011 kia sorento. The contact stated that the chrome on the door handle was peeling and caused a passenger to sustain cuts to the hand when attempting to open the door. It was unknown which door handle experienced the failure. The vehicle was not diagnosed or repaired. The failure mileage was 88,200. The consumer stated the defective door handle, was on the driver's side rear passenger door. Updated 11/05/15.
Purchased 2011 kia sorento - new- from local dealership on 5/13/2011.in one year (5/17/2012) right-rear passenger door started sticking.ended up being the door panel sticking on the weather stripping, but this required two subsequent attempts to repair, on 6/6/2012 (weather strip replaced) and 9/5/2012 (door panel replaced) (covered by warranty).this final solution of replacing the door panel worked, until 6/19/2014.same issue, with the same door, recurred.the door panel clips have been replaced.the dealer ship opened a case with kia at our request and adjusted the door strike plate.the problem seemed to be fixed, but within two days, we are ready to take it back to re-address the issue.at this point the mileage has placed the car out of warranty, thus the current cost of the part (the door panel) being $675, plus labor, is on us to bear and likely, based on the previous record will not be the final repair required for this round.we fully expect this same door to fail in another two years.we feel that this issue is a safety hazard as when someone tries to open the door, forgetting it is broken, and does not push hard to close the door, it is not fully engaged.there is an open case with kia directly to address the problem (k2738522).they only mentioned assisting with the repair, not repairing it at their cost, for what is likely a quality and safety issue with this particular vehicle and door.it does not seem to be limited to the 2011 model year as i did find another instance of this same problem on a 2012 model in the wild:http://www.edmunds.com/kia/sorento/2012/consumer-reviews/rear-passenger-door-won't-open.html?style=101388024&sub=&reviewid=964955855.
The contact owns a 2011 kia sorento. The contact stated that the rear driver side door did not open without warning. The vehicle was taken to a local dealer where it was diagnosed that a practice piece fell off and needed to be replaced. The manufacturer was not notified of the failure. The failure was not remedied. The failure mileage was 92,000.
The contact owns a 2011 kia sorento. The contact stated that the driver side exterior door handle fractured without warning. As a result, the door only opened from the inside. The vehicle was taken to a dealer, but the cause of the failure was unable to be diagnosed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 28,900.
The contact owns a 2011 kia sorento. The contact stated that the rear driver side door failed to open. The failure recurred several times. The vehicle was taken to the dealer where it was diagnosed that the door actuator needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 64,050.
The contact owns a 2011 kia sorento. The contact stated that the front driver side door failed to open. The failure recurred on several occasions. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 95,000.
The contact owns a 2011 kia sorento. The contact stated that the rear driver side door would not open from the outside. There were no warning indicators illuminated. The dealer diagnosed that the door lock would need to be replaced. The vehicle was not repaired. The manufacturer was not notified. The vin was invalid. The failure mileage was 95,000. Updated 01/23/2017*ctupdated 7/10/18
The contact owns a 2011 kia sorento. The contact stated that the door handle was loose. The contact took the vehicle to kia of greenville (424 laurens rd, greenville, sc)where the front driver and passenger door handles were replaced per a customer satisfaction campaign. The vehicle was repaired; however, the rear passenger door handle experienced the same issue. The manufacturer was not notified of the failures. The failure mileage was approximately 130,000.
1st incident 10/2010 - outside right side rear door handle snaps off (child lock on inside of car engaged so you cannot open door from inside and making it difficult to get a child out of the car).2nd incident 01/17/2014 car has 35000 miles now - outside left rear door handle snaps off (child lock on inside of car engaged so you cannot open door from inside and making it difficult to get a child out of the car).i thought the 1st time it happened it wow i have never had that happen before on any vehicle i have ever owned - i bought this car new with only 15 miles on it, it is garage kept.now that this has happened before i question the quality - and have read online of others having same issue.
The contact owns a 2011 kia sorento. The contact stated that both front and rear driver and passenger side door handles failed to operate from outside of the vehicle. As a result, the contact was only able to enter the vehicle through an open window with the inside handle. The vehicle was taken to an independent mechanic where it was diagnosed that the door actuators and door handles needed to be replaced. The manufacturer was notified of the failure. The failure mileage was 205,000.
The contact owns a 2011 kia sorento. The contact stated that the rear passenger door handle fractured. The vehicle was scheduled to be taken to an unknown dealer. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Drivers door will not open through outside have to climb through passenger door.this could be definitely a safety issue with my well being as i could be pulled from car while attempting to enter..i am almost 60 and this is very hard on me to climb from passenger side to drivers side especially in the rain or dark parking lot with all the crime going on these days.
The contact owns a 2011 kia sorento. While attempting to retrieve some packages from the rear seat of the vehicle, the exterior handle was pulled and a piece of the handle assembly detached. The contact also stated that the same failure occurred to the rear passenger door. The vehicle was not taken to the dealer for diagnostic testing. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 103,000.
The contact owns a 2011 kia sorento. The contact stated that the front passenger door could not be opened from outside of the vehicle. The contact took the vehicle to an independent mechanic, but they were unable to assist. The manufacturer and dealer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was 97,400.
The car is a2011 and is only 3 months old had just pulled out of a driveway and was going down the road when i heard a crack and a loud pop. After that noise the whole sunroof fell in on me as i was driving, all of the glass and metal holding the glass. It seems the glass had popped up before it fell in on me. My back was scratched and the vehicle was damaged. The sunroof was replaced by the dealership and also a gouged door panel. There are still small scratched on the interior and the roof of the car from the glass.
The air bag light came on yesterday...and suspension while drying trials you over in left lane if you hit a bump
I have taken my 2011 kia sorento in 3 or 4 times to see if they can find out what is wrong with the suspension. They did a visual inspection and said all looks good. They have refused to do anything to my vehicle. The mechanic agreed with me, on the rough ride. The vehicle bounces all over the road. Kia did change the suspension in oct of 2011 on all new sorentos. Which tells me they know there is a problem with the old ones. Also if you look online it appears a lot of people who bought sorentos in the beginning are complaining about the rough ride. Kia needs to do recall on all older models and up grade them.(this is from autoblog.com:kia noticed this ride quality issue and decided to take the costlier dfd dampers and employ them not just on the new sx model, but across the model's entire range beginning in the fourth quarter. While kia officials we spoke with at an atlanta press event this week stopped short of admitting that the sorento's ride quality has been an issue, they did note that once engineers sampled the dfd setup on the sx, they liked the ride so much they decided to institute the new units on all sorentos.)
This is my wife's vehicle, but given the issue she is afraid to drive it..... Driving up hill with my foot on the gas pedal at 50 mph. My vehicle lost power ( as if i slammed on the brake ) my body went forward and was stopped by the seatbelt. My head whipped downward. Then the vehicle surged forward. My head and body slapped back into the seat. It was so abrupt and violently. It will scare you to death. This has happened to many times over the last year to count. I have tried to document the events in a journal because the dealer has been able to duplicate it only once. Some days it can happen up to 3 times a day for weeks on end. Some times i can duplicate it driving up hill and sometimes nothing. The worst times are when merging into traffic or when someone is following to close behind me. My fear is that i will hurt another motorist or a passenger in my vehicle. A term called " limp mode " has been said to me. Where the transmission shifts to a hi gear to protect it from damage. My vehicle still does this at least once every other day. I have been to the dealer 14 times. The tranny was replaced a year ago and a backfire code was found recently. A computer software update that didn't help was the last thing done in over a year, unless you count paying for rental vehicles doing something. There is also a suspension/steering issue. A hard pulling left/right and bump steer. The vehicle will pull the steering wheel out of your hand in turns and veers as it hits bumps.
Coil spring from front strut on 2011 sorento broke in three places while inmotion in the city (driving straight) at a speed of approximately 20 km/hr and pierced side wall of tire on driver side. No injuries but very dangerous indeed.
I recently purchased a 2011 kia sorento 4 cyl. And just after one day of ownership noticed that the car was pulling to the right. I immediately took it back to the dealership with only 150 miles on it. They said it was the alignment and did a test on it and after the test the car pulled to the left. The steering wheel is also off center, like many others have reported. I have taken it back once more and this time they performed a tire rotation, this did not fix the problem. After three weeks of ownership the brakes have started to make substantial noise and the suspension feels and sounds like it is coming apart. The dealer is waiting for kia technician representative to come by and take a look and report on this vehicle.
Have had a lot of suspension issues related to alignment, tye rods, bearings - lots of loud noises with every bump.i have gotten some issues fixed only to have the same issues within about two months.
Single clunking noise whenever decelerating, which was verified by kia service advisor at ny kia dealership.
I made a appointment for kia service complaining that the front and rear suspention r making a noise. Kia replace the front right side ball joints and said the rear and left front suspention are working fine the car still sounds very loud when going over bumps.
Transmission problems like not getting into gear or jerking whenshifting and engine seem toloose power or not have enough also there is a noisethe a/c makinga rattling noise and vibrating .
My kia sorento 2011. My problem is that my car started acting different.every time i turn it makes a noise.i got the ball joint done. The right site. Also i got the strut done . I was told that i need new strut again. .went i drive it sound like if the car gonna fall apart.
2011 kia sorento 4-cyl exalignment issue:purchased auto 3/27/10 and noticed the next day that the car drifts to the right. Was told to wait 30 days (or 1000 miles) for break-in period. The dealership did an alignment on 5/5/10; they then straightened the steering wheel on 5/6/10; and tightened the specs on 5/7/10.they could not fix the problem. I took it to another kia dealership in akron on 5/19/10, and they rotated the front tires and did another alignment--they couldn't fix the problem either.the car still drifts to the right. I am working with kia corporation to try to find a fix, but felt the information was important to nhtsa should other complaints be received on the same problem.
2011 kia sorento ex 3.5 engine sport utility vehicle has randomly changed in the way its feels safe with rough instability in my suspension components.my brakes failed while driving on a random basis as well as when car is parked will randomly click in my gear shift mechanism and will fail to lock when car is parked and shut off it will click when brakes are depressed.my front lights have dimmed and both brake lights have burned out consistently as well as my steering wheel has failed with electrical components randomly.car horn is inoperable and my cruise control stop functioning. My alternator burned out on me and my car has historial proof of consistent maintenance with car fax report in hand .my gas milage has since decreased. My suspension feels unsafe to drive and really bad on bumps and average road conditions are also very unpleasant so i have parked it until it's fixed for active recalls and other potential manufacturer defects
The contact owns a 2011 kia sorento. The contact stated that while driving at undisclosed speeds and attempting to turn in either direction, the vehicle wobbled with an abnormal sound coming from underneath the vehicle. The vehicle was taken to battleground kia (2927 battleground ave, greensboro, nc 27408, (336) 295-1542) to be diagnosed. The contact was informed that the driver's and passenger's side front lower control arms and bushings needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage 99,200.
Pulls to 1 direction when braking and driving.sounds of axel or suspension in motion started on city streets now on highway
The contact owns a 2011 kia sorento. While the vehicle was stationary, the cv axle leaked fluid. The vehicle was not repaired. The manufacturer was not made aware of the issue. The failure mileage was 101,000.
2/12/14 was the date that i purchased this vehicle. I have hated every minute of it since. It kept sounding like stuff was falling off the bottom of my car. I took it in and here both the front struts are out. Then to find out they where out before i even bought the vehicle! i have been waiting months for kia to get the parts in this country to have my car fixed! since then i have been stuck driving my new/used vehicle with no struts. Without the struts working that alignment is off which causes the vehicle to pull. I have two young children that ride in this vehicle plus i drive 25 miles to work and 25 miles back every day. I call kia and the dealership to check on the parts order and all they can say is they are back ordered.....well, if it is a 2011 and parts are back ordered so far i have to wait months to get them, something is wrong. Struts should not have to be replaced this soon on a car.
I purchased a 2011 sorento ex in 2/2010. I was told at the time that the steering, when it pulled to the right, was normal for this type of suspension. I dealt with it for a long time. Then, i noticed one day a loud clanking noise coming from the back of the vehicle. I brought it in right away, and they told me that my rear shock went out on the right side and the back leftside was almost gone as well. So, they ordered the new ones. While they had my vehicle for 5 days, i asked them to do an alignment but told me that i was past 12k miles, and wouldnt be covered uner warranty. I called kia affairs and they covered the repair under the warranty. However, the pulling (after the alignment) is still the same. I also mentioned a noise coming from the front end especially when braking. It is not normal,but dont know what it is... They told me there was nothing wrong with the brakes. But, any passenger in my vehicle hears it and says something is wrong. I am waiting for either my steering to go out or my brakes to not work on day as i know theres an isssue. There is also a clanking noise when starting the engine. What could be causing that? it sounds like someone needs to investigate and help consumers! please. I will also follow up with kia affairs, but someone needs to intervene. The same issues aer being experienced by many people. There should be a recall relating to the steering, suspension, clunking engine noise when starting...before something happens. These are just a few people who have spoken up, but all are similar in nature, and there must be many more who have not complained. ! thank you.
2011 kia sorento v6 has spring coil issues.our brand new sorento kept pulling to the right. Making it difficult to drive. No injuries as of yet.the coils are on back order due to so many complaints.not a word from kia motors.
While slowly backing out of driveway, loud bang noise, shook car. Front right coil spring broke off.had towed to kia dealer, front right coil spring, right ball joint, and left front strut was replaced.extended warranty covered all costs. Over$ 1,000. 73.600 miles.
Vehicle was being operated at a speed of 35 mph when the right front strut suffered a structural failure. There was no impact, strut failed due to corrosion. Vehicle has 85500 miles on it.
Sway bar failurethe vehicle has a "knocking noise" when traveling over slight bumps and corning.upon inspection, the sway bar (stabilizer link bar) is loose and in need of replacement.this is a routine issue with the kia vehicles however even after replacement the issue returns.the sway bar (stabilizer link bar) is part of the suspension system which helps reduce body roll of a vehicle during fast corning and over road irregularities.
When trying to step on gas vehicle seems to strain.example, when needing to get in lane, my car seems not to get much gas which i feel especially on highway, may cause an accident.my vehicle tend to ride quite rough as far as wheel suspension.i have had a wheel alignment and have had the vehicle checked. I was told nothing seemed to be wrong with it.i had the 189.00 service did on my car as well. I called the recall center and i was told nothing showed for my vehicle.my vehicle is not performing as it should.
The contact owns a 2011 kia sorento. The contact was driving approximately 25-35 mph when he heard a loud, wining noise. The vehicle was taken to the dealer where they were unable to diagnose the failure. The manufacturer was contacted and advised the contact to continue driving the vehicle and if the noise became more prominent, then they would buy back the vehicle at full cost. The vehicle had not been repaired. The failure and current mileages were approximately 14,500.
All of the kia sorrento 2011 suspension struts, shocks, strut mounting plate front left needed to be replaced.it sounded like loose bolts and the noise would then be a loud knocking especially on road going up and down hills and turns.also had to replace the tpms sensors, front and rear tension rods on both sides.this is the most costly car ever online numerous reports of same issue this should have a recall here is one reflecting same problem with sedona model - i suggest you check this forum under sedona 2002-2005 "sedona front strut". Kia has a history of strut noise related problems. They finally came out with a tsb (kt2007020501) on the front strut issue for 2002-2005 sedona's in early 2007 !!! we have to remember that tsb's are for acknowledged problems by a manufacturer and that they have a fix for said problem, thus the tsb to carry out fix. If the problem is not safety related then no tsb. Safety related issues are handled under recalls. An issue that is too expensive to fix and is not a safety issue is labeled "normal operating characteristics of vehicle" it's that simple and until you all start yelling to kia and not the service rep who is stuck between a rock and a hard spot you will not get results. My other sugestion to you guys is a mass letter writing campain to consumer reports automotive unit.
First issue began when car started pulling to right when going around corners on highway. Took to shop; paid for new brakes including pads, rotors, front calipers plus front driver side ball joint replaced. Ball joint rusted out so bad it crumbled to pieces when tire was taken off. Not out of shop for even a full day when the car started pulling again. This time it was a hard pull to the right while going straight on highway and in town. This time the pull was so strongthe car went off road. This time it felt like steering went out completely.so back to shop to find out that the front passenger side ball joint was also shot and needed replaced. Car been out of shop barely 2 wks; now front end is making a hard clunky noise when turning and going over just the slightest bumps. The car feels like you are driving over boulders and sounds like the whole front end is about to fall apart. So back to the shop for third time in less than one month. Read multiple complaints online regarding these same issues? im pretty sure i'll be paying for struts, shocks and/or complete repair of front end suspension after already putting $800 in to it. How has this car not been recalled for such issues?
2011 kia sorento. Consumer writes regarding problems with vehicle within the first 2 months of purchase *tgwthe consumer stated the stalled while driving on the highway. It would down shift unexpectedly and then jerk and jolt.there were times when the consumer applied the accelerator and the vehicle would not respond for a short period before the vehicle revved up and accelerated.the vehicle also pulled to the right and there was a bad grinding/rubbing sound coming from the front drivers side of the vehicle, along with spongy brakes which was a problem from the start.the consumer stated when she started the vehicle, there was a knocking noise coming from the engine. The interior lights went out, the drivers side window switch was faulty and the back-up camera stopped working.
My driver side door will not open from the outside. I have two small children and i'm afraid to put child lock on because this is a common problem according to my research. I haven't gotten a recall for this problem and it makes for a very dangerous maybe deathly situation. Horn doesn't work.
My tires feel as if they are going to fall off, also every small bump i hit feels as if i hit a big pothole or a object when that's not the case and my wheels pop as i turn
Coil spring from front strut on 2011 sorento broke and left piece of spring on ground, causing a major safety hazard. Spring can cut tire side wall and cause a crash with major injuries/damage to passengers, driver, and vehicle.
The contact owns a 2011 kia sorento. While driving at various speeds, the rear end of the vehicle would vibrate and shake. The vehicle was taken to the dealer, who indicated that the tires needed to be replaced and the suspension needed to be aligned. The four tires were replaced and the suspension was aligned but the failure reoccurred. The manufacturer was notified of the failure. The failure mileage was 56,000.
There is a problem with the suspension on all 2011 kia sorento cars. The suspension is very bad on rough roads. The vibration and noise in the cabin is not normal. It is very hard on your back and should be modified by the manufacturer.
My vehicle is giving me random problems with my suspension and brake system it randomly feels like it is fine and then randomly does not feel safe to drive due.to brake clicking noise that you can hear where shift knob is and when i press brakes my tires lock or.sometimes feels as if there is air and.it will not brake.unless i pump brakes a couple times..my airbag light is on and my driver side door stop opening from outside to inside but works fine from inside to outside opening
Wheel assembly appears to have completely given out.vehicle traveling at ~35mph when it rose slightly then gave out.vehicle hit side of parked car and flipped on to side and into retaining wall - full side curtain airbag deployment.entire front passenger wheel well completely vacant. Everything laying on street including suspension springs. Witness to support events.vehicle under 25k miles (2011 model, incident 2012).vehicle totaled by insurance.
While diving down the road, the rear passenger side gear box shattered.
I bought my 2011 sorento sx awd 2 months ago and have had nothing but problems with it. The dealer has aligned the car 3 times for pulling to the right, it still does it. My biggest issue is the vibration and groan sound i get when driving at 57mph. The sound is a resonating and annoying sound which goes up and down and seems to subside after 60mph and get bad again at 80mph. The dealer has balanced the new tires 3 times, swapped the drive line with another sorento and it didn't improve it at all. They placed a new drive line and it made it worse. I have opened a trouble ticket and a case number with kia customer support but they have said the issue is an inherent characteristic of this vehicle. Not acceptable by me. Kia corp needs to find a solution for this issue. I am wondering if anyone else has had a similar issue and have a fix for it.
Loud noise coming from right front wheelwhile vehicle driving on highway and once vehicle is in park on side of road. No inducator lights lights show in dash.
At approximately 9 a.m. On september 11th 2014 my family and i were traveling eastbound on 66 from front royal virginia to the dulles airport . My boyfriend [xxx]was driving at the time and i was seated behind him next to our 3 year old daughter. We were traveling in the left lane of 66 at about 70 miles an hour when all of a sudden our vehicle went wildly out of control. We fishtailed, went through the right lane of 66 all the way across, slamming us head on into the dewey wall and guardrail. I was violently jolted forward and smashed my face into the back of the driver seat. I was taken by ambulance to fraquier co. Hospital.i suffered multiple nasal fractures and 2 abrasions to my nose and gash on my knee. I required a ct scan, stitches, and my nose to be reset. I had black eyes, severe head aches and swelling for several weeks. The axel in the rear passenger, behind the driver side, had snapped cleanly at the weld.there was no major rust and no jagged edges on the break.there was also no dent or damaged to the scrape plate as found by auto repair shop.indicating the car had not been driven roughly. It is believed by both the auto repair shop and is written in the police report as a manufacturer's defect. My family and i could have been killed, luckily my 3 year old daughter was ok even though she still talks about the incident. I was on my way to the airport for my grandfather's funeral which i missed. My nose will also require rhinoplasty to be completely fixed. I had a look at the part myself and have pictures in can't believe my eyes, i am aware that there have been problems with the front axles of these vehicles. The incident has left me with severe anxiety.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The contact owns a 2011 kia sorrento. The contact stated when driving on uneven road surfaces, the vehicle would exhibit an abnormal wobbling sound similar to driving on a flat tire. The dealer was able to duplicate the failure but was unable to determine the cause or provide a remedy. The manufacturer advised that the failure was under investigation but did not provide any further assistance. The failure mileage was approximately 300 and the current mileage was approximately 3,500.
While traveling down the road the axle and transmission suddenly went out.this caused vehicle to come to a sudden abrupt stop.this could have caused a fatal accident if traveling at a higher rate of speed or on an interstate.when the problem occurred, you had no power to the vehicle and it could not even coast to the side of the road.dealer stated it was due to a manufacturers defect caused by a bolt from the axle hitting the transmission and said they forwarded photos to kia corporate.i contacted kia corporate and asked for a written explanation and assurance that this particular problem would not happen to us again and they declined to provide anything in writing.our problem was fixed, at least for now, but i want to know that my family or someone else's does not have this problem with a tractor trailer behind them at 70 mph on an interstate.
Takata brake lights not working bought 3 since jan2019. Got brakes done in 2018 but pedal still moves at red light car moves forward. I mash breaks harder. Engine shakes or jumps. Ignition switch won't turn on car it don't crank up key was remade a yr ago. Ignition started back working well but 6months ago same problem again. Today i was stuck 3.5hrs.horrible please help my sorento is loved by me. No one contacted me on these issues im having.
Bought car on 4-12-12had 22531 miles on it. From time of purchase it would pull to the right severely. We had kia dealership check out steering problem. They couldn't find anything wrong. They charged us for an alignment and said car should stir fine. Alignment do nothing to fix steering problem,still pulls severely to the right at any speed.
Update to complaint of 6-2-2010:since my original filing, i have had a total of 5 alignments, 1 steering wheel straightening, 1 tightening of alignment specs, a front tire switch; also 4 new tires with spin balance were put on the suv by kia.i have given up on kia being able to correct the suv drifting to the right.the new tires did help somewhat, but mostly they gave it a better ride. Took sorento in on transmission recall fix may 2011; several days later the suv wouldn't shift into gear and had to be towed back to dealer.brand new transmission was installed, and suv runs better than ever.the initial purchase of this vehicle was really a challenge, but the sorento has turned out to be a great vehicle and i am very satisfied with the driving and handling.i have hauled at least 1,000 pounds in the back at one time with no trouble; this suv is a workhorse.
Front strut failure at 3k miles. Car randomly has a loud metallic clunk sound when starting, sometimes the car will surge/jump forward when starting (while the car is in park, parking brake on and foot on brake).the transmission shifter gets stuck in park and does not release, with great effort releasing from park(car made loud metallic clank sound and surged/jumped in reverse).i'm afraid to park too close to another car because starting car can cause collision.when the transmission is stuck the brakes depress to floor of car.since day one the car has pulled to the right,after strut replacement the problem is worse (the faster the speed the harder it is to steer straight).
Loud clanking noise in front driver side tire/suspension area when going over bumpsnew tires, and alignment, new shocks and struts, a frame bushing and sway bar replaced as well, clanking noise remains.
Bought a 2011 kia sorento 4cyl standard package. Noticed at around 200 miles the front right tire was making some clunking noises and felt very wobbly. The car also pulls to the right on the highway. Called the local kia dealership and they looked at it and said it was a suspension problem and they had another car with the same problem so they knew what it was. It's been 3 weeks, kia said they would call but they never did so i have called the dealer over 4 times to hear the words "we don't have your part" they told me one other time that one of the guys tried to order too many parts and they got rejected! lies! the rpm's also reeve up for no apparent reason. They make the car sound like the motor is going to blow up and last, the car pulls to the right while driving on the highway. Very unsafe!i don't feel safe driving this car and it feels like i am driving a pile of junk. I am waiting to break down on the freeway!
Clunking noise coming from right front of car when going over small bumps. Seems like something is loose and banging around. Car is currently at the dealer with numerous problems. I will list more later.
From day 1 i complained of a clunking/banging noise on the front passenger side of vehicle when going over small bumps. 3 attempts at dealers and calls to kia produced only the statement "common to this vehicle platform"i now have over 4,000 miles and still the same problem.
The contact owns a 2011 kia sorento. While driving approximately 30 mph the vehicle began to pull towards the right.the vehicle was taken to an authorized dealer where they put air into the tires.the failure continued to recur and the vehicle was taken back to the authorized dealer where the tires were rotated and an unknown engine adjustment was performed. The failure continued to recur so the vehicle was again taken to an authorized dealer where she was informed the front spring coils needed to be replaced. The parts were on back order so the vehicle was not repaired. The failure mileage was 200 and the current mileage was 600. The vin was unavailable.
Our 2011 kia sorento has experienced two suspension failures in the last 6 or 7 weeks. Kia has found it necessary to replace the right rear and left rear shock absorber assemblies.
Since day 1 from when i bought the car, it pulls to the right. I took it to the dealer, they did a tire rotation that hasn't fixed the issue. I have to keep constant pressure on the steering wheel to avoid it from pulling right and ending up in a ditch.
I found that the rear left tire was seriously worn on the inside to the point that it needed to be replaced.i have never before seen a rear tire wear on the inside edge while the rest of the tire was still good at 32000 miles. What would cause the wear?
On two different dates about a week apart we had two tpms failures. On the first one the tpms tire pressure monitor system sensor located in the passenger rear wheel cracked and was losing air. Tpms sensor was replaced. Around a week later while my wife was traveling at highway speed the passenger side front tpms sensor retaining cap fell off due to corroded threads and the sensor fell into the tire causing a high speed deflation. Dealer has not been notified of the second failure as we have an appointment in the next couple weeks. This vehicle has been dealer serviced since new and has all required service done.
While driving (usually steady state speed on highway - with or without cruise control engaged) car experiences a sudden loss of engine power accompanied by a jolt (as if brakes had been abruptly and briefly engaged, or as if fuel supply suddenly shut off), tachometer dips suddenly, car suddenly decelerates for a second or two, and then things return to normal.sometimes an indicator light - or more than one- flashes momentarily at the time of the incident,theseinclude the engine light, the traction control light, and/or the key immobilizer light - sometimes no indicator light flashes at all. This has also happened while accelerating away from a dead stop - sudden loss of forward momentum w/ a jolt.i am afraid i will get rear-ended as the car suddenly slows but brake lights are not illuminated, and a car following too closely will not be able to react in time.if cruise control is engaged at time of incident it becomes disengaged and has to be reset.this sometimes will not occur in an hour of driving, but sometimes will occur as often as 10 times in a 20 mile drive with no discernible pattern.this has happened many times and grown more frequent over time. The first time it occurred was in a rain storm and i suspected the esc was sensing slippage and firing the brakes, however it happens regardless of weather or road surface and now happens every time i drive for more than a few miles on freeway. The car has been evaluated by kia service more than three times and problem is not resolved - battery and abs module were replaced without success.concern is of safety of vehicle and other vehicles following behind me.
Air bag light has been on for about a year, dealership did not know how to fix problem and told me it was a part of a recall issue but was never fixed. Last month my engine locked up on me while driving on highway,upon my husband and police getting there to assist, i was informed that there was no oil in my reservoir, my husband bought oil only to return and notice that drain plug was not in place, engine is burnt up and my insurance neither dealership where truck was serviced wants to assist me with cost! idon't have $7,752 for a new engine!
When driving on the highway, the vehicle will shut-off without warning. This has happened about five times in the last four months.
I was driving down the interstate slightly uphill. At about 55 mph when my sorento began to loose power/speed. Before i could pull off onto the shoulder smoke began coming in through the a.c vents. When i reached the shoulder and opened the hood the back right end of the motor was on fire from the wiring harnesses. I was able to put out the fire. Upin a mechanic looking at it i was told it had thrown a rod and most likelythe fire.
The airbag light is on and the steering wheel controls for volume and bluetooth do not work.
My sunroof exploded. It sounded like a shotgun and then raining glass. I was driving with a speed around 35-40 mph when this occurred. It was very traumatic.
En este aoa partir de julio mi carro kia sorento 2011 a presentadoproblema en la direcion, power tren, de acuerdo a lo que indica que tiene un desperfecto de fabrica, en dos ocaciones he tenido problema muy fuerte, se bloqueo el carro manejando y lo frenos nofuncionaron y el carro siguio rodando y pude haber tenido un accidente... La otra en la carretera el carro comienza a sonar las ruedas ycuando se frena tambalea... Lo lleve para la inspeccion y paso correctamente pero me entregaron una hoja que el carro tiene desperfecto de fabrica ,,, lo lleve a la kia para la revision de las partes,,,la cual realizaron el pedido de las mismas... Pero yo como usuario no me siento conforme ya que ese cambio no me da seguridapor que corre peligro mi vidad y la de la familia,,, no necesito un carro reparado lo que necesito un carro que me de segurida para toda la familia,,, una vez que cambien las parte y se me falla en la carretera quien responde por mi vida y la de la familia y la de otras personas, necesito que por favor me ayuden con una investigacion, ya que tambien tiene otros desperfecto.. Lo lleve alinear y me dice que le falta un pieza en las ruedas que no viene de fabrica y es un desperfecto,,, ya a mi el carro no me da confianza al manejar y no es confiable... Espero que durante los dos aos que falta de garantia ya que dan 10 aos no me pase nada a mi y a mi familia.. Ya que ese problema que tiene y no se realiza bien puede pasar un gran accidente...el punto es que necesito un carro que me de confianza ya que en este manejo con temor. Adjunto fotos
I have had several issues with the doors. It started with my front drivers door and now it is the back passenger door. You cannot open the door from the outside and you have to take the door apart to fix it. However, i can't open my back door at all because my child safety lock is on, so i cannot open it from the inside like i do with my drivers door. I am unable to get my kids in or out of the car, without having to put them all in through one door and over car seats. I am not the only one who has had this problem. Several people have. Here is the link to the complaints http://www.cargurus.com/cars/discussion-t37046_ds615605. If there was ever and emergency i would not be able to get my children out in a timely manner.
Truck doors unlock while driving, alarm goes off randomly while driving or parked, all the fuses blew, starter has been changed 3 times, due to faulty wiring beneath the motor. Battery has been changed due to wiring.
A bang/thud happens when gas is applied. Sound appears to be coming from left front engine area. Customer service rep rode with me back in 2013, heard sound, but later stated it was "normal". Invoice states no problem found. The car was recently taken back to the same dealership for the same issue, only its louder now, with no solution.i am getting more frustrated. There is clearly something wrong with this vehicle. I plan to try another dealership.
Motor mounts are broke. I need to replace 3 of them.this isn't normal at all.the car has never been wrecked. The paint keeps peeling off.i repainted 1 x on an area, kia is aware.i took to them and they said kia wasn't responsible (but , i disagree).i paid over 30,000 for this kia.. , body shop couldn't guarantee due to the paint job kia did on my automobile.now the paint is peeling on other spots.
We almost died on the highway today!we were turning to highway we stopped and again. Unfortunately the car moved only 3 yards and stopped. Mechanic says it was the transmission and the recall sc 089 was not done properly or never done before even kia dealer says otherwise.
A couple of months ago the passanger side door gave out, i can't open it from the outside, closely after the back driver side door did same thing . Now today my drivers side door and trunk won't open . I have one door that opens from the outside , i have to climb over or leave a window open to get into my car. Why hasn't there been a recall , this is so unsafe for us and our children. I loved my kia now i'm starting to think it was a bad purchase. I took my car to kia and was quoted $900 to fix two doors , i was told it was the actuator.
After our purchase of the vehicle,the cancel button would get stuck at the top of the button. Therefore not being able to turn off the cruise control system completely.without the brake switch it could cause the cruise control to not disengage.
The right and left rear outside door handle cover/cap as come off the car. Seems it would be some kind of manufacturing issue that both handles would come off. The replacement part is only about $15 but the dealer wants $100+ to install the replacement. One door handle came off in october 2016 and the other came off this last week in january 2017. I don't mind paying for the replacement part but not the installation costs.
Rear passager door will not open
Driver's side door handle just stopped working one day. It can be opened from the inside, but not the outside. This is a safety hazard in relation to if there is an accident and i cannot get myself free, no one from the outside can get me out either. This is not the first report of a door handle not working on this brand of suv model.
Air conditioner makes a clicking noise when put on max.it will eventually stop, but it does it everytime i turn on the a/c or change from max to another setting and then back to max.
The driver's door does not open from the outside
Parked vehicle, front driver side door fails to open from outside handle but will open from inside handle. Keyless entry click doesn't sound like it's working right as well. Kinda weak sounding. Looking at door latch while using key fob for lock/unlock nothing moves but other doors are heard and seen locking/unlocking.
The driver's side back door would not open from the outside. Only the inside. Now a few days later, the driver's door is doing the same thing. Not opening from the outside, only the inside.
Drivers side door does not open from the outside.was parked in the driveway.worked fine one minute, and the next i couldn't open it.i have to go through the passenger side door to open or leave drivers side window down and reach in to open.many complaints concerning this already.
One of the 2011 kia sorento door handles not working since 09/11/2015 and now the other driver side door handle stopped working since 04/18/2015. This is really frustrating, as i could open the door from inside but not from outside. I have two small kids, one infant and one 5 year old and i have to sneak one of them into the other door to open my driver side door. I am really frightened if what will happen if the child door is locked my infant is in the car seat and i am not able to go inside my car. This is a potential hazard for my infant child. Kia has to really step forward and replace this faulty mechanism. The cost my kia dealer estimates is 225/- per door, so it will end up in 450/- bucks for me and also the rep at kia dealer told me to go ahead and change all four door parts as the originalparts used by kia is really cheap and its of plastic. So it will cost me around 900/- to fix my doors.i urge the kia company to really fix this asap before someone gets hurt and/or result into fatality.
My driver side door will not open from the outside, it does open on the inside so i have to leave my window down all the time so i don't have to climb in from the passenger side due to back issues
Horn stopped working.
My sorento will hesitate to move when the accelerator is pressed and then suddenly lurch forward with full acceleration for a brief time.this is an erratic problem.dealers response is to wait until it become consistent -- my response, i may be dead before that time.customer service response is driver error.my response is that i have driven for decades many different model and age vehicles and have logged in appx 2 million safe miles.my experience with the kia is my first problem with such an issue.kia denies any problem with the sudden acceleration issue, however a google search turns up numerous similar issues.i have noted that this problem has occurred only when making left hand turns so far.
The driver's side door will not open from the outside.this happened while the car was stationary.i got out of the car in a parking lot and the door was working fine.came back 5 minutes later and it no longer works.same issue with the rear driver's side door.cannot open it from the outside or the inside since the child safety lock is engaged.it is incredibly unsafe to not be able to get into the car in an emergency not to mention the inconvenience of having to climb through from the passenger side.the dealership wants $660 to fix the problem.i think that is ridiculous and from what i've read it sounds like many other people are having the same issue.
On 6/5/17 i was driving from mccall to boise idaho which is approximately 90 miles. I parked the car at walmart and went out to start it and it would not start at first then when it would restarted it would die quickly approximately 3 times. I drove it to the boise dennis dillon kia dealership and on the way it stalled, did chugging sound at a stop sign in town and jerked forward and i was able to make it there. The car has been burning oil and i would have to put a quart of oil in probably once a week. My brother who is a mechanic helped me to get parts for it at o"reilly auto parts and helped me replace the valve cover gasket, spark plugs, plug tube seals, headlight bulb, and air filter to see if that would help. Later i ended up buying a new oil filer cap to see if that would help but nothing ever seemed to.
2001 kia sorento. Consumer states all late models vehicles sold in america today by default flash side lights upon each repeated depression of the key pad except his new kia sorento *tgwthe consumer statedflashing upon first depression of the key pad was insufficient, especially when trying to find the vehicle at night in a large dimly litparking lot.
Loud noise coming from right front wheelwhile vehicle driving on highway and once vehicle is in park on side of road. No inducator lights lights show in dash.
The rear passenger door handle will not open the from the outside or inside the vehicle. Car is stationary. Cause is unknown, just could not open one day.
Rear driver side door will not open from inside or outside. This is a 2011 kia sorento with 70,000 miles
I have replaced the drivers side low beam headlight three times and it is out again.i have replaced the passenger side low beam headlight two times.
The sunroof of the vehicle exploded while i was driving it on the interstate
Doors will not open both front passenger door and driver side rear door will not open from the outside. These defective doors would make it difficult to rescue people in a emergency.
All controls on steering wheel stopped working around 120,000 miles.bluetooth, radio controls and cruise control.all power sockets and usb socket stopped working around 110,000 miles.whining sound coming from engine area when car is on started around 128,000 miles.
I now have 3 out of 4 doors that can not be opened from the outside.the only door that can be opened is the right rear door. Kia says they do not have an issue with them when there obviously is one. The estimated repair cost from dealer is $400 a piece. That is criminal.
Passenger rear door will not open from the outside.the vehicle was in my garage when the problem occurred.
Ac evaporator replacement
My struts make my tires pop at least every two weeks got them replaced over 10 times and also my fuel injectors have been replaced and still give off a stinky smell it may result in getting another catalic converter
Takata recall both of my rear passenger door handles have completely come of not allowing me to open my doors from the outside. The vehicle was stationary when it happened.
Rear sunroof suddenly exploded while driving on i5 near everett, wa.did not see any trucks or obvious source of flying debris.upon examination later glass was bulged outward.with a 6 inch hole missing.the interior sun shield kept glass from entering the car over our granddaughter.
The shift gears wont move. The gear will stay in drive. Won't go into reverse or park. When i have to put veh in reverse i have to hold gear in reverse. There has been times when i had to leave my keys in the ignition, leave car in neutral and have emergency brake down. There was a recall on this kia claim they fixed the issue, but i'm still having the same problem.
Car stalls and jerks when driving.when placing in drive it takes off very slow and under power.while driving the car changed gears on its own even jerking hard.
Failure of airbags to deplore.accident 12/1/16.insurance company has subsequently rendered the vehicle a totaled lost.accident happened while vehicle was crossing a intersection (city street) and stuckanother vehicle in the midsection.
My back door will not open from the inside or outside and is a common problem in the kia sorento model.replacing the handles will not fix the problem as the dealer must pull apart the entire door panel.a third party body shop was not able to fix the problem.not being able to exit a vehicle, and not knowing if other doors will be affected in the future, is a safety hazard for me and my children.
The backup camera started to become distorted then completely stopped working
Drivers side door no longer opens from outside of the vehicle. Safety issue
Both doors locked on left side. Can not enter care on left side. Running or not. I'm locked out. Air bag light has been on while under warranty at time i ask them to fix it. Still not fixed.
I have had to replace all doorsop latches on my 2011 sorento with only 72,000 miles on it. I am a senior so the doors are not opened and shut the much. Mainly the drivers door used.
Everytime i hit a little bump in the road my eco saver goes off causing me to burn more gas until i hit another bump to knock the saver back on
All power doors are unlocked, butfront driver side door can not be opened from outside. It can be opened from inside. Door handle, door latch and actuator seems working ok.it is a safety concern as door cannot be opened fromoutside even as doors are unclocked.
I was in the process of pulling the handle of the door and the handle snapped clean off the door. It made it very difficult to reach my son because the doors child safety lock was activated.
The drivers door would not open. Now the drivers side, passenger door won't open from outside and inside. Posing a hazard, because first responders will not be able to open the door due to a reoccuring defect.many other consumers report this in blogs and forums so this is kia's problem to fix and make a recall.
7/21/10 purchased kia sorrento ex fwd from moritz 110 ne loop 820 hurst, tx7/22 noticed engine hesitated several times while driving sufficient that cars pulled around me. Contacted jerry simpson and jim cartwright service manager7/26 took sorrento back andto moritz and rode with jim cartwright through residential neighborhoods. Car exhibited no hesitation8/2 have driven sorrento to oklahoma twice and around residential areas in the metroplex and noticed a slight hesitation.11/8 while in 8:ooam bumper to bumper traffic east bound on hwy 820 in fort worth,tx at a slow 15mph (est) engine chugged down and then caught and then died completely and car had to be pushed out of way. Was able to restart and make it to doctors appointment then took the sorrento back to moritz kia where we bought it and told them i wanted it fixed11/11 not having heard from moritz kia i called them and asked that they doucument what the found and we were going to pick up the sorrento.which we did
Vehicle was parked in the garage and stationary.when trying to start the vehicle using the key-less ignition, dash and interior lights started to flicker in the vehicle and relays start to click. Locks would not operate nor could i shift into neutral, started to smelt burning, pushed ignition button to shut down. Would not shut off, electrical kept cycling like it was trying to start on its own, had to disconnect the battery to shut down the car. Starter solenoid never engaged at any time nor did the engine try to turn over.
The driver's side door will not open from the outside.there is no damage to the handle, and there was no incident to cause it to break and not open.apparently the door lock actuator (inside the door compartment) is broken.sounds like a common complaint.
I bought my car in 2011 by 2013 the rear passenger door does not open at all, driver side wont open from out side. Then 2014 abs light on, controls on steering wheel for phone, cruise and volume don't work. Shifting to park or drive isn't catching all the time, and door locks click open & close randomly. I do not feel safe driving my car.
The front and rear drivers side door locks are not working properly. Unable to open door from outside. In the rear i am unable to open door from outside or inside. This is a safety and security issue. If i were in an accident my kids or passengers would be trapped in the back. From exploring on the internet kia executives are aware of this. Does it take a serious injury or fatality to get kia to respond to this defective part. Inside lock was replaced under warranty (last day of warranty, on a saturday) that evening car would no longer open from outside. I called on monday and was told vehicle was out of warranty, outside lock was fine until dealership work on inside mechanism.
Door's fail to open- modular that controls opening and closing doors has failed entry doors cannot open or closed doors i have one door to get into the car and out this is a big safety hazard
Takata recall kia sorento 2011 my driver side and back passenger doors don't open from the outside when not in motion or in motion. My air bag light is on as well. I called kia and they want to charge me $500.00 dollars for a diagnostic because i am over my warranty. I tried contacting the kia's headquarter and all i get is a recording. This illegal and its extremely dangerous if i get into a car accident. I have children as well. What can i do to get kia to fix this matter. I when on the website and read several complaints with the same problem. Why is this matter not a recall. Kia is putting peoples life in danger.i need my doors fixed. I have to climb through the right passenger car turn on the car bring the window down and then walk around and open from the inside. This is ridiculous. Kia should not be charging owners of there vehicle for this since its a safety matter. Please what can i do to get this matter fixed as soon as possible?
Over the course of the past 6 months, i have had several problems with the door handles on this 2011 kia sorento. After searching online, ive found its a major problem that kia refuses to recall. This is absurd. The front two doors on the kia will not open from the outside, but will from the inside. One of the back doors has a handle that has broken off after little use. Ive read hundreds of stories of this happening and kia needs to make this right. The extensive labor it takes into removing the door handle is the problem for the price. Most service dealers want hundreds of dollars to fix a plastic door latch/actuator and that is a rip off.these need to be recalled immediately for safety reasons. If a crash were to happen, and the inside also quits working, how would you exit the vehicle?
The panoramic sunroof apparently exploded when the car was parked. The was a circle about 3' around the car with small pieces of glass, glass over the entire vehicle, metal pieces from he sunroof were on the hood and windshield, the headliner was ripped from the ceiling with a large hole ripped out of the middle and pieces of glass were piled throughout the interior. The car had been parked one day. No one witnessed the explosion.
My drivers side door won't open from the outside. I can hear it when it lock and unlock but it will not open. I tried to use the key and it still would not open. I have to go around to the passenger side door and open it from the inside. This really worries me. The "what if" is concerning. To me, this is a safety concern if i am in an accident and the emergency persons can not get my door open to go me out. Or to have my grandson stuck in the car and me not be able to get him out. I called my kia repair shop today and was told to bring it in as soon as possible. I'm curious to see what the issue is and what they plan to do about it. I only have about 61k miles on this vehicle and no extended warranty. Hence, another concern. Kia dealers should take responsibility for this issue and repair what is causing our doors to not open. We can not wait until someone dies.
I was driving on the highway going straight without any obstructions (bridge, etc.) in sight. Without warning the front sunroof of my car exploded, shattering the glass. No debris hit the car to cause the damage. There was no change in temperature throughout the day to cause temperature stress on the glass. It exploded without cause. Had the cloth cover not been covering it at that moment, the glass would have fallen directly on top of me.
My driver side door just stopped working from the outside. It unlocks, but the handle does not open the door. This is such an inconvenience, not to mention a safety issue. I searched and see tons of complaints about the same thing, but no recall. I am so surprised at kia for not taking responsibility
I was driving my 2011 kia sorento on the expressway doing 75 mph when i heard a loud explosion. I thought someone's engine exploded, but then i saw glass flying behind my car and heard a loud windy whooshing above me. I realized it was my panoramic sunroof. Thankfully my sunshade was closed and no glass fell on me.i was in the middle of a bad neighborhood and didn't feel safe pulling over so i drove to the first place i did feel safe. By the time i got there, the whole glass top above the drivers section was completely gone.there was no apparent reason for the implosion.there were no other cars in the vicinity, weather was clear, and it is a new freeway and i was not going under a bridge.i feel this is a defect in the glass or engineering of the sunroof.
Left low beem light is out in my car it is a new bulb.this is the 2nd time it has happened also the lights go out for no reasion i will be driving and they go out,i have to use the on and off lever flick it multipal times to get themto come back on i have taken it to dealler 4 times they cant find out why it dose it also last night for some resion my right door will not open from out side nor the driver side rear door is doing the same thing as of last night ?????????
Back driver side door will not open, i went online and searched my vehicle and this seems to be an ongoing problem. Middle back seat belt is stuck down in the seat and you can't not get it out
Door locks will not open front doors. Driving snow and rain, i have to get in the back seat climb over to open front doors.the key does not work either. I find it hard to feel safe in this vehicle if i get into an accident you can not open door from outside. When this happened two children in car safety locks on., close my door to assist them out can't get back into vehicle. Remote will not activate locks key will not open front doors so i can get in. Had to climb in rear hatch.
I was driving the car 2 weeks agomay 4 thand the car die in the middle of the road. I got someone to help push the car in there driveway. When back the next daywith a mecanic he told me the car engine need to be replaced. Didn't believe him cause i brought the car 3 yrs ago. Before the car die the check engine turn on than die. The seatbelt turn in 1 month ago .now i have 9000 left on the car the won't wrong take back and the dealership won't make a strades
Driver's door on 2011 kia sorento will not open from the outside.this is a safety issue should the driver become incapacitated.this is a well known and documented problem that kia refuses to address with a recall of its defective product.
Drivers door won't open from the outside.had issue fixed 2.5 years ago at 55000 milesunder warranty.issue kept reoccurring intermittently until now where it just won't open.
One day last week i went to open my driver's side door & it wouldn't open.took it to the shop & they had to take the whole door apart to find out what part was needed which took them several hours.it's going to cost me $500.00 to get this fixed.i have noticed many people complaining about the same .thing.
My neighbor bumped the back of the kia with his buick no visible damage to either cars bumpers the kia was in parkno one was in it the kia it then started moving down the streetit rolled about 400 yards went thru some hedges and then stopped ina neighbors yard no injurys but the vehicle was in park the whole time ,i took the kia to the local kia dealer they had the vehicle 4 days and couldn't replicate what happened i told them i had read about a recall with a similar problem they said my vin # wasn't part of iti feel kia should adress this it wasn't imagined there were 3 or 4 neghbors that saw the empty vehicle just rolling down the street a responce would be appreciated thank you
Nhtsa recall number: 15v-626 recall date: november 6, 2015 failed to contact me about this recall.
The drivers side rear door will not open.
Passenger side door and rear-passenger door behind driver cannot be opened from the outside.the only way to open the door is from the inside.kia claims it is not under warranty and wants to charge me $400 to repair their faulty equipment.
Driver side door can not be open from the outside.not with key fob or with the key.car has 46,000 miles on it. It is lightly used.dealer says it will cost 413.00 to repair.after looking on line, this is a common problem.cant understand why there hasn't been a recall on it.
As i was driving home at 35 mph across a busy bridge in the city what sounded like a bomb went off and then shards of glass pouring into the car and all over me. My sun roof had exploded and for no apparent reason. No known cracks or chips were ever previously noticed.
The drivers door would not open from outside. This accrued when i return to my car in half an hour. This is posing a hazard due to inability of first respondents to open door, if this happens again. I had my kia dealer repair it. It did not fall under any warranty, the failure millage 99,000. However, due to many complains of this exact problem from other owners, i think kia should be responsible for replacing latches and making a recall.
The driver side door will not open from the outside, i feel that this is a safety concern if i were in a wreck & they wouldn't be able to get a person out due to the door not being able to open from the outside.
My rear driver side door stopped opening from the outside a few months ago - child lock is not on. Yesterday, my drivers side door stopped opening. Apparently this is a major issue with the kia sorento. What would i do if i was in accident and can't physically get in car to get my child out. This is beyond dangerous and unsafe. A recall needs to happen immediately.
The passenger side door handle completely fell off in my hand when i attempted to open the door to get my grandchild out of the car.the car handled was defective and my grandchild remained in a car in extreme heat while i tried to get into the car another way.i crawled over the driver's set and pushed the door open from the inside to be able to pull the child out.i should not have to crawl around in my car to get a minor out of it.nor should anyone be exposed to texas heat for any amount of time due to car failure.called kia customer center and was told to take car to be evaluated at a dealership near me - they chose. The service area didn't even look at the car -- saw the car handle i brought in and said 'well why you bringing it in.it's broke.i can tell that by looking at it."he said he would open a work order that day.no response, i called kia and they called this person who said he was just then writing up the order. Weeks later i called kia customer service and i was told that some sales manager (no name, would not provide phone number) had denied covering the repair of the part. I told the kia service to appeal it -- this plastic part is on the passenger side of my car.for 6 years, this car has been used by me exclusively m-f to an from work.once in awhile on the weekends, i take a grandchild to an event or sometimes i have carried husband to ymca.. If the part failed due to use, the drivers side handle should have failed.i looked online afterlearning from kia that there would not be a recall on this issue.i saw hundreds of people in the same situation i was in - warranty didn't cover it since it was over 70,000 miles.the 'fix' repair is over $500. I saw that a class action is being discussed.since it is always the passenger door handle that fails for 2011 kia, it is obviously due to kia using a substandard part.
Rear door latches both broke within three days of each other. Unable to open either door from inside or outside because of the internal child safety locks in place combined with the defective external door latches. The doors would unlock and lock, but still would not open because of the broken door latches.
The contact owned a 2011 kia sorento. The contact stated while driving at 25 mph, a ups truck veered off into her lane causing the contact to crash her vehicle into a curb. The contact stated that the next morning, she saw that her vehicle was leaking an immense amount of oil. The contact stated that the check engine warning light was illuminated. The air bags did not deploy. A police report was not filed. The vehicle was taken to a repair shop where it was diagnosed with nothing needing to be replaced. The vehicle was not repaired. The contact then stated while driving at 55 mph, the vehicle stalled and the contact saw smoke emerging from the engine compartment. Upon exiting the vehicle, the contact opened the hood to fire behind the engine. There were no injuries. The air bags did not deploy. The fire department was contacted but did not extinguish the fire. A police report was not filed. The vehicle was towed back to the repair shop. The repair shop informed the contact that they do not specialize in fires and the vehicle was towed to a local dealer. The vehicle was then diagnosed with the engine needing to be replaced. The vehicle was not repaired. The vehicle was destroyed. The manufacturer had been informed of the failure and informed the contact that they could not assist. The failure mileage was 132,685.
While i was driving at approximately 65 mph, the panoramic sunroof spontaneously detached, flew off, and shattered leaving a gaping hole in the roof.if someone had been driving behind me, they could have been seriously injured or killed.the body shop that replace the sunroof explained that a manufacturing defect caused the failure.i reported this problem to kia, but kia was uninterested.i'm reporting this because i fear that someone could be harmed or killed if their are other sorentos with the same manufacturing defect.
The read passenger side door on my 2011 kia sorento will not open from the outside. This is a well known problem which kia is resusing to take responsibility for since it is not a "safety issue" according to them. I can not put on the child lock while transporting my child or it will not open from inside or out then. This is clearly a safety issue, as kia tells you to fix it immediately, but will then refuse to reimburse receipts.
I am issuing a complaint because there are tons of reports about my make/model catching fire and steering issues. I do not feel safe driving my car, especially with my son in the car with me. Something needs to be done, or these cars need to be discontinued!
Just started having problems with the car dying out when driving.for a while, you could start it right back up and it would not do it again for another week, two weeks, maybe even a month.took it to a car shop and they cannot figure out what's wrong with it, they say everything is coming out normal.but, just dying out is not normal.just recently, car died out while i was waiting in a fast food drive through, it to six tries to get it restarted.
Already filed complaint about 2 doors that you cannot open from the outside of the vehicle when unlocked, now i have a 3rd door that won't open from the outside while unlocked. Gonna have to climb in from the hatchback pretty soon. They all open from the inside, not the outside. So now i have to leave the child safety locks open all the time, hopefully my 3 yr olds won't pull on the door handle from the inside and fall out of the vehicle. All this within the last 3 weeks. I'm guessing somebody has to die before this will be recalled. Going to call dealer today to see what they say.
Drivers door will not open through outside have to climb through passenger door.this could be definitely a safety issue with my well being as i could be pulled from car while attempting to enter..i am almost 60 and this is very hard on me to climb from passenger side to drivers side especially in the rain or dark parking lot with all the crime going on these days.
Inside door handle popped and i was unable to open the driver's door from inside the car.this also happened to the rear door and i needed a door latch kit and also on the front door latch kit had to be replaced. The safety or it is not safe when you cannot open your car door from inside the car.
Front passenger door lock clicks but won't lock.front driver's door will not open from outside handle, only inside handle.air bag light stays on, steering wheel controls stopped operating radio and phone calls. Electrical system battery light comes on intermittently.
Was involved in a car fire that was a total loss of the car. It was my daughter, myself and 4 dogs heading to see my dad in wiggins,colorado. If need my daughter has photos of the car fire as well as videos.
My abs, airbag light is on before. After replacing the clock spring the lights are still on, and also both my back seat belts will not go down. The car has not been in any accidents
Rear parking brakes never worked. Using my shift gear for parking . Now front door is not opening from outside. Went to forum on internet about this issue. Thousands of kia sorento 2011 owners has same issue with the door. If we go to kia, they charge $400 for one door lock! crazy!so many kia owners don,t want a kia anymore. Me either
We have replaced the brakes several times and the calipers as well. Now we are having issues again with them. We see that there has been a recall for this issue. This happened in 2017, 2018, and now again in 2019.two out of four of our doors will not open from the outside, we see there is also a recall for this issue.please advise us how we go about getting these recalls for our vehicle as we are tired of putting out money when we shouldn't have to repeatedly.
Passenger door on drivers side wont open from the outside
I have recently submitted a complaint about the doors of my vehicle. I called kia of america spoke to consumer affairs rep.as we are going back and forth aboutthe safety issues. I went to the dealer today he set it up. Both door latches are broken. They were unable to do one of the recalls because but, all sorento owners must call them to get this fixed. I am out of warranty for everything this is a kia problem you must notify them. The more complaints the better off or safer we will all be. Remember if you get into an accident they can not get you out unless they break glass.
The front drivers side door will not open from the outside.online research has revealed that this is a common problem & design flaw that kia refuses to recall.extensive labor is required to fix the problem (broken plastic clip inside the door), resulting in expensive repair bills.
Door actuator in passenger front is not working.the door does not unlock or open from the outside.apparently this is a wide spread issue among 2011 kia sorenta owner due to plastic parts.i don't understand why this is not a safety issue.if i am in an accident and paramedics would like to retrieve the person from the passenger seat they wouldn't be able to access unless they break the window.
The intermediate shaft may suffer from noise and excessive wear due to a misalignment of the intermediate shaft with the right side output gear. Continuing to drive the vehicle in this condition leads to the development of a whirring/whining noise and can eventually cause damage to the automatic transmission.i am getting the same but the kia dealers are telling me that there is not a recall on my vehicle as mine is an awd. When starting out a hesitation is felt when putting in drive and when going down the highway a whirring noise is heard and it feels like a vibration is coming from the center of the car.
There was a recall on the passenger doors (all of them) actuators. All have been replaced by kia. They are all broken again and will not lock.
Bought the car used in 2013 and since i've had the car makes a knocking noise when stopped.it's not all the time, but most if the time.i asked the mechanic at the dealership about it and he said it was normal and going to get louder which it has, but gave no explanation as to what it was or why it was happening.
Front passenger door cannot be opened from the outside it can only be opened from inside the car
Drivers side door on 2011 kia sorento will not open from the outside. Inside still works, can hear lock/un-lock but seems like outside latch is stuck in the lock position. Have to either crawl through the car or reach in the window and open from inside. Still have extended warranty on car (82,000 miles) but was still going to cost me $200 to fix it. Why am i paying $200 to fix a handle on a car that is well under warranty. This is asafety issue considering if i get in an accident it hinders the first responders ability to get to me. From what i've read this is an issue a lot of people are having. Kia needs to issue a recall and fix it.
Air bag light has come on and will not go off. All of the controls on the steering wheel have stopped working, and the fuel door button has also stopped working.
"takata recall" front passager door can not open from outside and passger side door on driver side can not open from outside or inside. This is very dangerous if anyone of the passagers need to get out for what ever the reason in an emergency. How can you buy a car and not be able to get in or out of it. Please this needs to be fixed and not at my expence.
Cold start chatter... Kia issued a redesigned parts. Because of a bad design issue on this problem..i feel if the is an issue with the engine and creates this type an issue it ca be a problem. It makes the noise everytime i start it after it sets for long period..
The vehicle jerks around 40 miles per hour. No codes
My door handle or door latch will not open from the outside on my drivers side door and also my left back door will not open from the outside or inside. It is dangerous for and my kids. Also, my headrest has fallen off. I have issues with my lights, they will not work for the interior.
Cannot open drivers or front passenger side door from the outside. Vehicle was stationary in my driveway when this occurred. I have to crawl in my back driver side door to open drivers side door from the inside. This is dangerous not to mention very inconvenient. I have read online that there has been numerous similar complaints. Dealerships charging a fortune to replace the outside lock. I simply cannot believe that a recall has not been issued for this problem with kia.
Car shifter is not engaging and disengaging resulting in not being able to place car in park.this issues was a recall before however; the fix didn't resolve the problem and kia has not offered a new fix.also, air bag light still illuminating after recall fix.again kia refuse to fix and issue could cause air bag not to deploy in an accident.also, back rear passenger door won't open from the inside or outside.
This was noted while the vehicle was stationary but likely also occurs during at all times. Front door latches were repaired(not replaced) by kia coral springs on 01/06/2017 (invoice k1cs733790) per cs1603a. Currently, the passenger frontnow never opens from the outside and the driver side occasionally. Dealer said (case# 1331-7164) , it was a one time fix even though they repaired not replaced. I reached out to kia and they agreed. They said i could fix them and petition for reimbursement. Getting to the latches requires completely dismantling the door and would cost about $500 per door and i fear this will happen every 2-3 years (on an 2011/9 year old car!) .
The pearl white paint is peeling off of my 2011 kia sorento. The dealer is aware of this and had no response. I was told by other individuals with the same problem to file this information in anticipation of a recall. This has been happening over the past year and a half.
On the morning of november 13, 2018, myself, my daughter and son n law went to leave her home and my kia sorento didnt want to start, when it finally did start we were about 45 minutes into our travel and pulled off at a rest area, shut the car off, and there was this awful burning smell, kinda smelled like rubber to us. We let car cool off and began our travelling. There had been several previous times before this date that my kia had not wanted to start and the lights and gauges would flash on and off. I have owned this vehicle going on 3 years now, and have had the struts literally break on me, the emergency brake part replaced twice now, the day i bought the car antifreeze was leaking out of it and i never got to drive it off the lot the day i bought it. There has been multiple issues but car dealership tells me the car is fine. 'the burning smell is the complaint i am worried about"
Driver side door will not open from the out side. The doors are unlocked and the only way to open the door is from the inside of the car. This is a hazard and a safety issue. I have read on many blogs with other kia sorento owner having the same issue. I have a baby, and having to open my driver door from the passenger side crawling through the car.
Takata recall. I own a 2011 kia sorento.my back door handle (on the drivers side) will not open the door from the outside. The door handle has not worked since 2015. Today, august 28, 2016, my passenger door will not open from the outside. There has been no damage to the vehicle that would have created this problem.
Takata recall, car is making a whinning noise when in idle also when excellerating. I believe this could be intermediate driveshift which is recalled on some cars but not mine. It does seem to be effecting the transmittion sometimes.
Can't open doors using exterior handles on 3 of the four doors, only able to open from inside. Locks work fine. The three doors that don't work are the driver door, front passenger, and rear door on driver side. This suv is only 4 years old.this should not be happening on a vehicle less than 5 years old.
I was leaving my mom house around ten o'clock at night. As i was five minutes away from my apartments my car made a loud sound and started to slow down. I stop my car and put it un park and i seen smoke comingfrom inside the hood. I get out the car and grab my son and , i knock on someone's door for help and after that fire starts. I call the fire department and they came in about 3-5 minutes and they forced my hood open due to my hood latch missing . After the fire was put out i found pieces of metal on the ground from my kia.
My car has stalled plenty of times within 3 months.two of which i could have been killed on the hwy!. Car stalls, no power then shuts off.i would shut it off for a bit then turn it back on.i did take it in to the shop and they found nothing else but was charged for throttle and new sparks.oh, and no lights on dash.same thing happened.lots of money spent.i still owe on it so i can't afford to get another car.don't know what to do next.
Purchased a kia certified used 2011 sorento with only 49,000 miles.after 2 months today went to the garage to get in the car and the driver door handle no longer works from the outside.apparently this is common based on the complaints.am taking it to the dealer in a few days to see if they can address this issue.
Passenger door front and rear do not open from the outside.a very large known issue from kia sorentos, mainly 2011 that kia wants me to pay 668.00 per door for a 1.50 piece.this issue in my mind is a safety issue but they do not agree.i have a fear all 4 of doors may have this issue at some time.clearly after looking at google this is a known issue.the service manager told me the same.he said he has fixed hundreds of these
My exterior driver door will not open from the outside! however works fine from the inside. I took it to a kia dealer and they wanted to charge me over $100 to diagnose the problem but not fix it!i read other postbelow are having the same problem. I'm going to piggy off what others stated, and say this should not be happening on a 2011. I'm already looking into trading my car in! a few months ago my rear passenger seats will not fold back up. Took it in and the dealer stated it was a recall for the year 2012 but not the 2011. Again another $100 just to diagnosis not fix it! $200 just to fold a seat back up.. Crazy!again i'm looking into trading for a better make! not purchasing another kia!!!
Vehicle was statiomary and not on. Started smoking from dash and smoke coming out door, caught on fire went up to the roof and across to the passenger seat. When fire department came they had to cut open the hood, car randomly started while on fire to unhook the battery.
The interior dome light quit working took to a mechanic, he looked into the wiring harness and said that all the wires had melted together.this problem could affect all the electrical parts of the truck.also of note is that the truck indicator light showing that the truck is open, even when its not.so far no fire has started. Cost to fix per the mechanic is over $1000, or more.
Went to get in my kia and driver side door won't open from the outside.. This also happenswith my gas door...my driver door only opens from inside!!!!!!!!!'!!!!!!!!!!
When out to my kia and i hit the unlock button. Attempted to open the front passenger door. Didn't open, so i hit the unlock again, still wouldn't open. So i walked around and opened the drivers side and reached over, the door opened. This is the first time for this door. But i've had this happen to me to the rear drive side door and had to have the door handle replaced. The kia was sitting in the driveway not running and that door doesn't have near as much use as some of the others. Also the back seat on the passenger side won't go down. I am assuming the cable is broke. Again this was not used much since i got the kia almost 4 years ago. I think i used this feature 2 times and it wouldn't work after that.
My driver side 2011 kia sorento door handles stopped working on 05/27/2016. This is really frustrating, as i could open the door from inside but not from outside. I think it's a safety issue in case of an a accident/fire. This is a potential hazard for my family. Kia has to really step forward and replace this faulty mechanism. My car is just out of warranty and the estimate to fix it is $400.00. I urge the kia company to really fix this asap before someone gets hurt and/or result into fatality. There too many people having this problem.
Kia sorento 2011. Parked.first it was one door, just stopped opening from the outside, opens from inside, unless you put child safety lock on, then it won't open at all.then today the other side not opening from the outside. All open from inside, only problem is what to do when all four stop opening from outside. If my kid is in there, falls asleep, and it's hot outside, how do i get the kid out if i can't open from outside, somebody is going to be seriously hurt or killed from this problem. From the looks of things there has been a lot of problems with these doors.
Door handles. First the driver's side front door was unable to be opened from the outside and required replacement. The next handle to break, same issue, was the rear driver's side one. Now, the front passenger side door has the same issue, where the door handle will not allow the door to open from the outside. This is a safety issue, especially in the case of an accident or health emergency, and an expensive repair. The most recent handle broke on june 16, 2019. The first handle, the driver's side door, broke in august of 2017. The second door handle broke later that year.
I can not open both driver door and rear right passenger door from outside it seems the latches for these doors are brokeni have always to jump to the passengerside to open these doors.i think there must be a recall to be reported to kia manufacturers to fix this defective doors.
Numerous times over the past couple of months, both the esc and dbc indicator lights will come on and stay on as i'm attempting to park the vehicle.this has prevented me from shifting the car into 'park' after pulling into a parking space as i can't get it to shift beyond 'neutral.' when this happens, i've had to shut the car off, and start it again. If the indicator lights go off after restarting, i can then shift the car into park. I brought the car into my local kia dealer this morning but they were unable to replicate the issue, and since they didn't have a technician on duty to look at it, i now have to return on monday in the hope that they can figure out and fix this issue.
Both front driver and driver passenger doors will not open from the outside.i have to open from the inside.the passenger door broke about 8 months ago.driver side just broke.was working fine then i went to get into the car and door would not open.i have 176000 miles on car.this is a safety hazard.
Driver's door suddenly stopped opening from the outside.it can be opened from the inside.i need to enter the vehicle from the passenger side and climb across.my husband has back problems and is now unable to drive the car because he can't get in by himself.i have 2 young children, and am scared that i will be unable to get them out of the car if other door handles break or malfunction in a similar manner.
Subject: kia sorento 2011 door latch problemcomments: when my 2011 kia sorento driver's door latch could not be opened from the outside (but works using the inside latch), i at first thought it was an unusual problem, probably a broken plastic part or a bent rod, etc. But after researching this problem on the internet, i see there are hundreds of owners who have had the same problem, some one door at a time until all four doors break. Apparently, kia maintains this is not a safety problem, nor is there any extended warranty protection. This position is simply not true, as evidenced by comments from owners concerning exiting the vehicle under emergency conditions such as fire, accidents, immersion in water, etc. Some owners mentioned extra difficulty when transporting young children, etc. The only viable solution other than paying unreasonable charges to have the door lock assemblies repaired by kia, which appear to average $400-$500 per door is for a recall to be issued, requiring dealer repair at no customer expense. I understand some of the latest models have door lock mechanisms which have been re-engineered to eliminate this problem, which does nothing to help those owners who will be driving the earlier models far into the future. There certainly seems to be a great enough number of vehicles with this recurring problem to at least warrant a careful investigation by your agency, not concentrating on the frustration experienced by affected owners, but instead seriously considering all the possible safety concerns raised thus far. A death by fire or drowning caused by a seat belt problem is no more important than one caused by a defective door opening mechanism.
In the past 3 years i've had two of my external door handles break off without explanation or incident.
The left rear passenger quit working.the door cannot be opened from inside or outside.now the driver door will not open from the outside, but will open from the inside.i have ready many complaints about this problem.we have small grand children that are taken in this vehicle and the concern is that both rear doors quit working before the afore mentioned repairs are made.this has repeatedly happened to doors that have been fixed as well from all the complaint i've read.this has just recently happened to my vehicle.what are the chances of the other doors quitting after these repairs are made.looks to be above average.this car has not been taken to a dealer yet as the driver door just broke.
For several months now, the dashboard warning lights have come on, usually four at a time as i'm driving.it seems to happen most often when it's raining.i had the kia dealer in las cruces, nm try to determine the problem when i had the car in for a couple recalls about two years ago.they could not determine the cause of the problem.about 3 months ago i had a shop with a aaa master mechanic try to determine the problem and they also could not determine the reason the warning lights were coming on.they could not find a short in the wiring that i thought might be the cause.the lights eventually go off, usually after the car has not been driven for several hours or overnight.i'm concerned that, although i've not experienced significant problems when the dash warning lights come on, could a possible real safety issue occur if one of the systems indicated by the lights actually malfunction?for a while when the lights came on, the car's steering seemed to be effected--on windy curvy roads the carwould definitely over steer on curves, as though someone else were in control.i would appreciate any information you might have on similar problems and how they were corrected.thank you.
In the last week, the vehicle shut down completely while driving. The first time it happened on the highway while driving 70mph - the car shut off and dropped to 50mph, the steering wheel locked but it started back up. Twenty minutes later while driving 25mph on a side road, the same thing happened. And then again while in a drive thru line. This has since happened twice while on the highway. The vehicle does start back up again but it is obviously unsafe to drive, especially on the highway. After researching the issue, i found there was a recall on 2011-2013 models with the same issue. I contacted kia and was told my vehicle was not part of the recall but to bring it in and have it looked at. I have an appointment on monday, december 19, 2016 to have several other recall items corrected.
I was going to my sister-in-laws house to pick up my son. While going about 55mph down a rural road i seen a flash on the road that seemed to come from the front left tire and realized my kia had caught fire. I pulled to the side of the road and immediately ran to the nearest house for help. It was only a matter of seconds and my whole vehicle was on fire.
I was driving on the freeway then heard a very loud explosion. By the time i realized what it was i was home. Kia isn't taking responsibility for what happened so only having one vehicle i have to pay for it.
I saw on news media about the kia sorento vehicle's catching on fire while drivingnow this concerns me because i have children in my car 24/7 and i do travel out of state to visit family. Why has there been no mention or recalls on this problem? i feel as though i'm driving a ticking time bomb.
My sorento makes a clunking sound when ihit a bump, pothole and when. Pulling out of my driveway. Or turning the wheel at school circle drop off. I took car to two different garages. The mechanic test drove and checked frontend of car he could not find anything. He found voluntary service campaign.sc 082a it say the intermediate shaft need replaced. It drive good but, it sounds like its gonna fall apart. The nosie is getting worse. My car was built june 4th 2010. The voluntary service is between oct23 2009-may22 2010. Could i please have my car added by extended the campaign service. Sc 082a. April 2011. I have a service appointment on april 4th to get three other recalls to get fixed.
2 months ago, my driver side door would not open.it doesn't open from the outside with the automatic key nor if you put the actual key in the lock does it open. I have to continuously climb into my car from the passenger side door or leave the window rolled down and unlatch the car door from that way of entry.on saturday, july 16th, i was transporting my son and three friends from baseball game and they couldn't get out of the backseat!!! not only could i not get them out from the outside but now they cannot remove themselves from the inside as well!!! so now all doors except the passenger side door are not in working order!! this is a major safety issue! these boys and myself had to climb out through the passenger side door to get out of the car. What is we were in an accident? what if our car was submersed in water in a lake, river or ditch? what if our car was on fire? we would have no way to escape and we would all have died!! this cannot be a coincidence that first the drivers door doesn't unlock and now 3 out of 4 doors in 3 months do not work?? this is a travesty and kia is responsible for this and needs to recall the car and fix these doors before someone(s) dies from these faulty doors!
Door will not open! this is unacceptable in an emergency situation, it is clearly a known issue on these vehicles. It will not open from the outside and if you had the child lock engaged, it will not open from the inside either. Fortunately i did not have the child lock engaged so i can still open the door from the inside, but now that i know it's a common issue i'm afraid it will happen on my other doors and i do have a child, so the child locks are sometimes used. Car was parked at the time, i closed the door and the next time the handle would not open it.
When taken to a speed over 35 mph felt a drift to the right in the steering. When taken to higher speeds, it became physically necessary to hold steering wheel tightly in order to keep vehicle from going to the right. Steering seemed extremely tight and somewhat jerky when cornering making it difficult to get a smooth turn. Steering wheel did not sit straight when driving straight. Front wheels not pointing at same angle when parked. Noticed odor after driving 15 miles that can only be explained as a "burning brakes" odor. Took vehicle to dealer repair department where they performed an alignment; however, this did not fix the problem and we were then told that kia was saying new tires would fix this kia known issue. The tires were ordered and put on within the next few days, but replacing the tires did not fix the problem. At this time, we were made aware that our loan had not actually funded yet, so we asked for a contract recession due to the fact that the problem with this vehicle was a known, non repairable issue. The dealership refused contract recession. We were told we would be contacted if kia came up with a solution to this issue. We returned the vehicle to the dealership repair shop 2 days later telling them to call us when it was fixed. Kia customer service called 2 days after we dropped the vehicle off the second time to let us know that new springs were needed, had been ordered, and would be at the shop the next day. That was nearly a week ago and we have yet to hear from anyone about the vehicle. Dealership has now determined that the vehicle is performing as it should be, even though it still drifts to the right. Turning to the right feels normal, while turning to the left feels as if i am fighting to keep the wheel from snapping back towards the right. Kia will not look into the problem any further on this vehicle.
Driver's side door will not open - opens fine from the inside but not the outside.door latch is not broken - just stopped opening the door.apparently this is not an isolated event - many folks having the same safety issue.some owner's with multiple doors having this issue although it seems the driver side is the most common.i would take a photo but again, the lock looks fine and is not broken.just stopped working last week.went to class at irsc and the door worked fine.came out to go home and it would not open the door.no one tried to break in - again, the latch looks fine, not damaged just quit opening the door.there is only one other door with a key entry so if it stops opening the door i will not be able to get in the vehicle and will be stuck in the parking lot, at night.what if it starts not opening from the inside and i cannot get out of the vehicle without busting a window?seriously, this is a safety issue that is not isolated - pages of complaints.please help a college gal out.
On 1-31-16 heard a pinging noise on the highway; then the car stalled at the exit light; started it again and loud bang blow a rod after getting back on the highway to drive it to a shop. Died on the side of the highway and had to have it towed to kia in auburn wa.kia stated they will not fix under the warranty because the wrong oil filter was installed and i didn't provide proper maintenance; which i took it in each and every time for oil changes to my auto shop. Same oil filter has been put into my car since 2011.went back to my auto shop informed them they started the process of sending the oil filter in to be checked for defects, also found on 3 different web sites the filter can be used for my make and model.now kia want fix my car; it has been 3 weeks without a vehicle and no word from kia; not even from their headquarters. Kia will not provide the work order stating they are not allowed to give to third party.
'tamara recall'i was traveling up the interstate slightly uphill at 55 miles an hour when i begin to lose power\speedand before i could get it to the shoulder it lost all power to gather and smoke started coming in the ac vent when i got it stopped and open the hood it was burning at the back right hand side of the motor on some wiring harnessi was able to put the fire out i laterwas told that it had thrown a rod and was most likely the cause of the fire
My sunroof exploded as i was traveling north on the 605 fry around 6:00 am on 8/31/16. I was no passing under any overhead bridges nor did i experience any debris hitting the car.
Car will not start with key or remotely control. After car sits for a time, several hours or days, it may start.car has shut off by itself and will not start ... Had to be towed several times. Seems to have a computer system malfunction that dealer cannot repair.
When i press on or let off of the brake there is a popping noise. My ex also has a 2012 sorento and hers does the same.
Taka recall- vechicle has stalled on the highway/streets while driving several times, example i could be in the middle of driving and the car just completely slows down, almost causing accidents which can be very serious. I have taken the car back to the dealer and they said there's nothing wrong, clearly there's and issue with the car.i have been reading storys with consumers having the same issues that i'm having. Kia has not issued a recall which is sad due to the many complaints and life threading situations this has put people in. I'm in the process of hiring and attorney to look into this because no one is giving me answers. Not sure what it could be but i've ask around and some say it sounds like a transmission issue i need answers
Doors fail to open from the outside of vehicle. Headlight wiring harness will melt wiring for the light bulb and kill the lightbulb. Driver seat feels loose, however the bolts are as tight as they will go.
First it started with drivers door not working. I can't get in the driver door because the handle doesn't work. So i have been crawling thru the passenger door to get in the car. But now i can't do that because the passenger door won't open from the outside either. You pull on the door handle and it does nothing. What if there were a fire and i was in the car and someone ran up to get me out they would not be able to open the doors.next problem is i have an extensive oil leak in the car. So bad it keeps dripping down on the alternator whicheck has forced me to replace that twice now. I took it to kia and they said it was the timing chain cover. It would cost 2,000.00 to fix. I looked online and found out that a lot of other people are having the same issue and it seems the timing chain cover is a misdiagnosis. Apparently the oil sensor is the culprit. It malfunctions because of its location in the engine. I don't have 2000.00 just to play a guessing game. This problem needs a recall. Lastly, due to the engine issues the oil leaking the car has now decided if i'm driving 60 mph it will all of the sudden shift the engine almost to a dead stop and then you feel as if you will fly thru the windshield because now the car won't go out of fourth gear manually or automatic. Please help.
Doors will not open from the outside. This is the third time this has happened for my vehicle.
Drivers back side door locks and will not reopen. This is a safety hazard when you have children. I have children that go in the back seat and only one working back door if there was an accident or emergency i cannot get to my kids in time. My lobster work in one day and the next day when i went out to open the door it would no longer open. The children's safety system was engaged on the door so that my son cannot open it from the inside. From what i've read this is a common issue. Please recall and fix this issue for us.
I have been having problems on and off with my remote key not locking or unlocking the doors.i've taken my car in for oil changes and have complained about the issue, but service was unable to duplicate this issue.it is still an issue.my main complaint is today i'm in for service because my driver side door will only open from the inside. I'm being charge $475.00 for a latch replacement .i am seeing on the web that multiple people are having the same problem with one or multiple doors on their kia vehicles. Kia has not done a recall.i did make a formal complaint to kia consumer affairs today.this is s big safety issue.some folks have been locked inside their vehicles as well,
I want to know if their any recall
Drivers side exterior door handle does not open the door, interior handle works fine.
On friday evening 30 august while driving at highway speed on i-66 in northern va the hood inexplicably opened up on our 2011 kia sorento. The secondary hood latch had apparently failed and the hood violently smashed against the windshield and roof. By some miracle, the windshield did not shatter and i was able to get the vehicle to the shoulder on a notoriously congested and accident-prone highway without causing an accident, thus preventing injury or death to myself and others. When kia consumer assistance (ca) opened on 3 september (after labor day) i filed a case (#13336462).i had confirmed online that there were no open recalls on our sorento but noted there was a recall (sc134) on the 2006-2014 kia sedona hood latch because of the danger of the hood opening while driving that could result in a crash.i drove the sorento to ourisman kia in chantilly, va where the service department confirmed the hood latch had failed and reported this to kia ca.despite owning 3 kia vehicles and calling to speak with 3 different individuals at kia ca (lisa, annette, jeremy) as nobody would return our calls to provide updates over 3 days, none of these facts about the potential lethal vulnerability mattered to kia who refused to cover the cost of repairs because our 2011 sorento is outside of the 100,000 mile warranty by 18,000 miles. Kia ca did not care that the same faulty part was already recalled on a different kia vehicle. Kia ca appeared unconcerned with the very real possibility that their faulty product can cause serious injury and even death. Thank god my wife or children were not driving the sorento at the time of the hood latch failure. I implore the nhtsa work to hold kia accountable to rectify this very dangerous situation and extend the hood latch recall to the 2011 kia sorento before there are innocent victims. Please don't let kia mean 'killed in accident.'
The abs light, traction control, and hill acceleration controllights would come on all at once then go back off. Then they would remain on but when the car was turned parked they would be off when the car was driven again. Now they are on continuously. I am not sure what has caused these lights to come on all at once but i fell like this must be some kind of default. Sending to the dealership soon.
Srs/airbag lights randomly came on amd shut off also door stopped opening
My car stalls while driving on the highway or street. The engine light or dashboard lights will come on and my car will not accelerate although it is on. After continously trying to accelerate the car cuts off. I put the car in park and turn off and it starts again. This is unsafe because i can be hit by another when my car suddenly decides to not accelerate. The component part or system that may be the cause is unknown.
Hello, it seems that the recall sc 089 that was done on my kia did not fix the issue with the transmission. Kia should come up with the better solution cause there is a high risk of the transmission failure.we had the same issue with our transmission as described on sc 089 and almost crashed on the highway. Kia dealer said it is not their issue cause the repair was done. So even kia aftersales processes do not work as they keep the dangers cars on the road.
Passenger door will not open from the inside or outside. Dealer said it is not a recall and it is not under warranty. Originally they said it would cost $500.00 to take the door apart and fix the problem, but ended by saying they would discount the cost down to $150.00. Don't know if this is true yet because i am waiting on the part, but i am angry because i have never had a car do this before. It is obviously a manufacturers defect and they should take full responsibility for it. I have to get it fixed because it is a safety hazard. And now that i see other people are having the same problem i am furious!
3 doors the front passenger and the two back passenger doors will not open from the outside.the door latches are broke. They replaced the inside latches because of the chrome coming off well it is cutting hands again less than a year later the chrome is coming off again. This seems t be a growing problem with sorentos. This is a safety issue that will cause your car to fail inspection. Kia has wekll over 100 complaints about this and many dont complain they just fix them at 400 a door is what kia dealers wants to fix them. Kia needs to recall these 2011 sorentos again this will be the 7th time can i get a car that actually drives more than in the shop....car has 110000 miles on it they all broke after the kia 60,000 warranty on door latches
Car ran fine. Drove to store.got out of store. Car wouldn't start. Had so.eone check battery .battery was good.12.5 . Had them check that wires where tight on battery and they where. Still no power to car. Left car at store . Came back next dayand car started up like nothing wrong.this has happen twice since
I have experienced several problems with the 2011kia sorento. The left driver?s door had lock malfunctions and now the right door is doing the same thing not allowing passengers to open the door. I have taken the vehicle in several times with concerns of a knocking sound on the right front. I think the right shock absorber on the vehicle is gone, but the service technician indicates that they can?t hear anything when driving it. An alignment was completed last month but the vehicle has a rough ride and i am still hearing the knocking sound. I noticed yesterday that there is a humming sound when the car would accelerate and the acceleration is slow.needless to say the warranty has expired and when i asked the dealership about purchasing an extended warranty i was given the run around.
I was driving on a busy hwy my car stalled out almost was hit by a dump truck . The dump truck ran off the road to avoid me thank god no one was hurt after doing some research found out this is a common problem think it's time for a recall
Towed a boat in july of 2018, stopped at a store and the car would not allow me to put car in park, had to look at owner manual to find out had to push a little button by the parking gear for it to shift into park or drive.after we unhooked boat went back to working normal.
Driving home on rainy day when sunroof shattered out of nowhere. Did not run off the road nor did i hear anything hit the vehicle. I heard one loud pop and noticed sunroof visor sagging significantly. Cannot prove something didn't hit it, but did not find any evidence of something hitting the sunroof. Contacted kia to see if any other cases had been reported with kia representativestating that she did not believe there is anything wrong with their vehicles, but she also stated that she did not have the resources to look back and see if there was another report. She also declined to let me speak with her supervisor on this matter. Due to safety purposes, i believe kia needs to look into this possible issue. If this has happened to anyone else, please contact kia and nhsta in order to help correct this possible problem. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)
Vibration, knocking andthumbing noisein the rear passenger's side andboth front wheels.dealer verified thumbing noise as left lower ball joint was loose,replaced both ball joint.vibration, knocking and thumbing noise continues.returned to dealer.dealer replaced rear motor mount.problems still remains.i phoned dealer, stating vibration, knocking and thumbing still remains including additional problems.in addition to the vibration, knocking and thumbing noises... Inside the car,underneath dashboard (glove compartment) causing huge amount of water on the passenger's side floor.
On 6/18/16 my driver side front door would not open from the outside.i had been having ongoing problems with the remote key not working also.during routine oil changes, i would ask for the remote key to be checked and the service people would state they could not duplicate the problem.on 6/24/26 i took the car into my local kia service shop.they told me that the latch inside the door needed to be repaired and charged me $400.00.while waiting for my car, i googled to see how much the latch should cost, but instead i happened upon s website car guru and found out that multiple people have been having the same problem.some with multiple door latches gone bad.some have been locked inside the car too.i it old the service guy what i saw on the web and ask why hasn't there been s recall.he respectfully told me to call the manufacturer.i did right then and there and put in a complaint with a kia consumer complaint case manager.other say they have been reporting to kia and they won't recall the faulty latch.not being able to get in and out of your car is very unsafe.this is a widespread problem and we need help.thanks.
The control option functions on the steering wheel fail. Cruise control, radio, and phone buttons all have failed.
Cruise control broken for 3rd time. Cruise control does not work, has already had cruise control switch replaced once. Taking into dealer for third time and ironically, the day we picked 2011 kia sorento up to have the cruise control fixed for the second time, it did not work with dealer stating "could not duplicate customer's concern." what if we all did our job that way? is this site, paid for by us citizens, just for blogging or does the national highway traffic and safety administration have any teeth? its about time for a recall on the 2011 kia sorento for transmission, sudden acceleration, cruise control, steering - pulling to the right, and other problems the 2011 kia sorento has that are dangers to the public at large.
Throttle position sensor (part of throttle body) hazard! random. The vehicle radio will shut off, all dashboard lights will illuminate (same lights illuminate when the vehicle is started), and then the throttle pedal loses the ability to accelerate even when pressed all the way to the floor. There is no acceleration/power what so ever! the vehicle will maintain a speed 20 mph. This has been confirmed as the vehicle is pulled off the road to safety.to correct, emergency exit to side of the road, place the vehicle in park, turn the vehicle off, and then restart the vehicle. This has happened on numerous occasions while driving at accelerated speed (40-60 mph) of which the vehicle was pulling out into traffic, while on the highway, and while accelerating after a stop light. This is a very hazardous/dangerous condition that has nearly placed me into an accident that could have ether severely injured or killed me by oncoming traffic. There are multiple complaints regarding this issue when searched on youtube. Https://www.youtube.com/watch?v=nhqaqurnfv0 https://www.youtube.com/watch?v=834xlhqgrno
My kia sorento 2011. My problem is that my car started acting different.every time i turn it makes a noise.i got the ball joint done. The right site. Also i got the strut done . I was told that i need new strut again. .went i drive it sound like if the car gonna fall apart.
The transmission or engine tends to stall in the middle of driving like not changing gears, gets locked, jerks back and forth till it unlocks or changes gears while at the same time slowing or stopping car in it's tracks. Rpm go to 0. Feel like a transmission slippage . Sounds liketrying to change gears. It happens at least 2-4 time a year since i have had the car. These past two years the gears locking is getting worse and the car slows down instantly from driving on the frwy 60 mph down to 35 mph instantly almost having cars hit me from behind. Same for driving on the street going 20-40 mph dropping
The date above is the first date there was a indication of a problem.the actual speed of travel has varied.the issue is random and has affected most systems at one time or the other.it has normally been a headache more than safety always going away after shutting the car down and restarting.to me it became a safety issue when about two months ago i heard a loud bang like i hit something and then my rpms increased and the transmission would not shift out of the lower gears.i pulled into a safe parking area, shut the car down and called the dealer.after restarting the car the problem went away, just as it has every time no matter what system has been affected.the issues have ranged from a cruise control refusing to activate, the cruise control having erratic behavior (often kicking in the passing gear when not required), total electronic panel shutdown (including radio), to doors locking on their own when open, to headlights not being turned off when they should have been after 2-30 seconds.the transmission issue has been the most serious.the car should have already been serviced under a similar recall.i have noted similar complaints including a similar transmission compliant on kia forums.kia itself refused to give the go ahead for a computer reset/upgrade.my dealer did this on his own for me after i made it clear this has gone too far.a personal conversation with kia was negative and was nothing short of talking in circles.i understand the issue of trying to traced random problems, but not the failure to start an investigation into, for instance, possible computer shielding issues making outside interference a possibility.it remains to be seen if the computer update works, but it is a issue when a transmission shuts totally or partly down.the dealer has never been able to verify my complaints.
Air bag light stays on all the time it seams there are numerous complaint about this issue ive already read about 20 posted on the internet. The safety issue is when the light is on the air bag system is not functional. The light turns on when i star the car then goes of for 2 seconds and stays on all the time until i shut down the car. Ive done all the quick checks like lose connections to no avail. On line the most common problem seams to in the passenger side sensor mat. I problem that cost around $2000 to have fixed. I feel the problem is safety related and the manufacturer is responsible for this issue
The contact owns a 2011 kia sorento. The contact stated while driving 60 mph the accelerator failed. The contact steered the vehicle to the side of the road as it slowed to a stop. Once the vehicle was restarted the accelerator responded as designed. The vehicle was taken to a dealer for diagnosis and the throttle body was replaced. The contact mentioned that it was the second time the throttle body had to be replaced. The failure and current mileage was 24,000.
My son was driving on interstate i-5 near salem, or when his car suddenly stopped and would not accelerate. The car had a 50,000 mile and $1000.00 service 3 months prior to this incident. I did on line research and saw several instances of kia sorentos stopping suddenly on the highway. Kia offered $400.00 to compensate our inconvenience but i think the us consumer safety is worth much more. I would appreciate your investigation of this incidence. Thank you, [xxx] the kia representative is [xxx]. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The contact owns a 2011 kia sorento. While driving various speeds, the check engine light illuminated. The vehicle failed to accelerate when depressing the accelerator pedal. The contact coasted the vehicle over to the side of the road, restarted the vehicle, and resumed driving. The failure recurred numerous times. The vehicle was taken to the dealer where it was diagnosed, but the failure could not be found. The manufacturer was not notified. The approximate failure mileage was 50,000.
Since i bought the 2011 kia sorento the transmission or engine tends to stall in the middle of driving like not changing gears, gets locked, jerks back and forth till it unlocks or changes gears while at the same time slowing or stopping car in it's tracks. Twice i have hit my head on the steering wheel, have had seat belts lock tight against me and my passengers when it locks while trying to change gears. It happens at least 3-6 time a year since i have had the car.i have reported it to my service dealership kearny pearson kia, 7303 clairemont mesa blvd, san diego, ca 92111 and they have not found anything wrong. These past two years the gears locking is getting worse and the car slows down instantly from driving on the frwy 65 mph down to 35 mph instantly almost having cars hit me from behind. Same for driving on the street going 35-40 mph dropping to 5-10mph and stop/jerk/go/stop/jerk and almost having cars behind me crash into me.i have been blessed to have had fast reacting drivers behind me or no drivers.this last incident last month was so powerful that i smacked the steering wheel and thought i had gotten hit but didn't. My chest got tight as if i was having a heart attack from the force and my kids cried from the whiplash.this was yet the strongest. Also, since 2011 i have had 7 - 10 incidents of smoke coming out of the air vents, smiling like fire. I turn off the vent and it continues for 10min then goes away. I am no mechanic but if i had to guess i would say something with the air-conditioning being high for long periods and then when it gets turned down or off seems to activate these things especially the gears locking. Just my observation. I hope you can get to the bottom of this because for the first time in my life i fear for my life and those with me or around me with this car. You just don't know when it will happen next.
Recall!!!when accelerating more than 60-80 mph on the interstate, the eco sensor light pops on and my suv jerks back then picks up speed causing the back of my head to hit your head restraint. It is very scary!!!!
While driving back from oregon to idaho i was in cruise control going approximately 67mph and the vehicle lost power. I pressed on the gas and nothing so i disabled the cruise control and again attempted to press on the gas and it continued to lose power so i pulled onto the side of the road. Turned the car off and tried to start it again and it would not start. It had been to the mechanic that week to be checked out and when it was towed back the mechanic reported it had blown two cylinders.
Very rough start in the morning or after sitting off for over 2 hours. After 30 seconds engine noise reduced dramatically. Steering control malfunction sometimes. Making up dow button act erraticaly along cruise control and radio control. Bluetooth connection sound quality very poor.
My kia was being details, the person detailing the vehicle got into the vehicle. He pushed the start buttondidn't start the vehicle. He started it byinserting the fob in the console. The vehicle started at high rpms, driver had his foot on the brake, placed the car into reverse and the car exited the garage at a high rate of speed, driver applied both feet on the brakes the brakesdid not work he tried to steer the vehicle away from the creek the steering did not work.. The vehicle did stop after it crashed into the creek that was near the business. The driver sustained injury to his head when he tried to exit the vehicle after itentered the creek.vehicle was pulled from the creek. Driver did seek medical attention at a local hospital.
Ffelt like tires skidded then slowed down to 30 miles an hour an 4wheel drive ani lock brake symbowl came on was running about 50 had to pull over an cut off engine then restart
After completeing the second nhtsa complaint #10377110 last evening on our 2011 kia sorento, my spouse came home from driving the 2011 kia sorento (with two previous transmission complaints) and informed myself the vehicle now accelerates on its own!!! my spouse stated "the engine started reving all by itself" so i hit the brakes. She stated the vehicle's brakes did in fact stop the vehicle and she was able to drive home safely with no further incidence. Please do something about the kia sorento before someone is hurt. We will no longer drive the vehicle for any reason.*ln
My husband was on private property. He got in the car, put the car in reverse and backed up. He heard a loud pop. He put the car in drive, and his foot was still on the brake. The car began to accelerate on its own with his foot on the brake until the vehicle got up to 60 miles per hour. Trying not to hit the house, or the person outside of the property he maneuvered the car into the back yard. The car was steadily picking up speed and his foot was on the brake the entire time. He could not get the gear to shift or the brakes to work. The vehicle struck a tree and that impeded the movement of the vehicle. He turned the car off and got out of it.
I brought my vehicle into kia for several recalls.one was the door locks being faulty.i said i had no problems but they decided to replace them anyway. Now my rear door lock is broken.the other issue is when accelerating the engine revs. It only happened a couple of times at first,but now it happens every time i drive. It seems like the pedal is getting stuck.my last issue is the air bag. I was rear ended on the highway and pushed into the car in front of me.the whole front end was banged up and the airbag never opened.
The contact owns a 2011 kia sorento. The contact stated that the vehicle hesitated while attempting to accelerate. The contact mentioned that once the vehicle responded,the vehicle lunged forward abnormally. The vehicle was taken to the dealer several times. The dealer was unable to duplicate the failure, but replaced the accelerator pedal assembly as a temporary remedy. The remedy failed to repair the failure. The manufacturer was made aware of the failure who lodged a complaint and advised the contact that they would contact him at a later date. The vehicle was not further repaired. The failure mileage was 3,000 and the current mileage was 15,000.the consumer has since traded the vehicle. Updated 02/01/12
While driving (usually steady state speed on highway - with or without cruise control engaged) car experiences a sudden loss of engine power accompanied by a jolt (as if brakes had been abruptly and briefly engaged, or as if fuel supply suddenly shut off), tachometer dips suddenly, car suddenly decelerates for a second or two, and then things return to normal.sometimes an indicator light - or more than one- flashes momentarily at the time of the incident,theseinclude the engine light, the traction control light, and/or the key immobilizer light - sometimes no indicator light flashes at all. This has also happened while accelerating away from a dead stop - sudden loss of forward momentum w/ a jolt.i am afraid i will get rear-ended as the car suddenly slows but brake lights are not illuminated, and a car following too closely will not be able to react in time.if cruise control is engaged at time of incident it becomes disengaged and has to be reset.this sometimes will not occur in an hour of driving, but sometimes will occur as often as 10 times in a 20 mile drive with no discernible pattern.this has happened many times and grown more frequent over time. The first time it occurred was in a rain storm and i suspected the esc was sensing slippage and firing the brakes, however it happens regardless of weather or road surface and now happens every time i drive for more than a few miles on freeway. The car has been evaluated by kia service more than three times and problem is not resolved - battery and abs module were replaced without success.concern is of safety of vehicle and other vehicles following behind me.
The contact owns a 2011 kia sorento. The contact stated while driving 25 mph the vehicle began to accelerate independently. The contact attempted to stop the vehicle by shifting in the park position but she was unsuccessful. The vehicle was finally able to be put into the park position and then became stuck in that position. The dealer was called and informed the contact over the phone that her brake lamp switch was likely the cause of the failure. The vehicle was taken to the dealer for a more complete diagnosis and the brake lamp switch was repaired. The manufacturer was made aware of the failure who did not offer any assistance. The failure and current mileage was 15,000. Updated 11/13/12the consumer stated the attorney general called and stated this falls under the lemon law. The consumer would like information on who to contact next and any attorney information. Updated 11/20/2012
I was driving with the cruise control set at 70 and suddenly the car accelerated on its own (sounded as if someone had floored the gas pedal). I tapped the brake and when i looked at the dash multiple indicator lights were lit. After tapping the brake the engine continued to run but the accelerator would not work. I came to a stop on the shoulder- at this point the engine oil pressure light and engine malfunction lights were illuminated. I turned the car off. Tried to restart after few minutes and it would not start. A few minutes later it did start but sounded bad. I contacted kia and was told to have vehicle towed to dealership and a regional kia rep would investigate my vehicle (what that means, i don't know quite yet).
When acceleration from a stop or slow speed the engine will occasionally bog down or hesitate and almost die. Very dangerous when attempting to pull out in traffic esp onto a highway from a side street.
My wife was driving my our 2011 kia sorento at around 55 mph entering the highway when she suddenly lost power. She tried to use both the brakes and accelerator and found that neither of them worked.the car slowed to about 5-10mph before eventually stopping in the middle of the road, as she had been unable to pull the car to the side of the road.after several minutes of trying, she was eventually able to get the car restarted and drive the rest of the way home.she does recall that the driver side window appeared to be working.the car was brought to the dealership immediately the day after this happened.however, they were unable to reproduce what happened to the car.they did update the electronic control module software.will continue to monitor situation closely.
Everytime i hit a little bump in the road my eco saver goes off causing me to burn more gas until i hit another bump to knock the saver back on
The contact owns a 2011 kia sorento. The contact stated that while driving at low speeds, the esc and dbc lights illuminated on the instrument panel. The contact applied the brakes and the vehicle surged forward until crashing into a tree. A police report was not filed and no injuries were suffered. The vehicle was towed to an independent mechanic where it was pending an investigation. The manufacturer was notified and the contact was informed that an engineer would be sent to examine the vehicle. The failure and current mileages were unknown.
On 9/19/2012 at 12:17 pm i took a frantic call from my wife. She had just stopped to fill up with gas, got back on the interstate and set the cruise control at around 75 mph. Shortly afterwards the front end started shaking and the vehicle started to lose speed. She shut off the cruise and was looking for a place to pull over when the vehicle started to accelerate on its own. It was already going over 80 mph when she called. I told her to stand on the brakes-no effect. I told her to put her foot on the brake and to push and hold the start button for 10 seconds-nothing (that is the override to get the car started when the brake switch malfunctions-we had just had it replaced at the dealership 2 weeks prior). I told her to shift it into neutral-the shifter is locked in drive. I told her to shift to a lower gear-it won't move. After 4 minutes the car was going over 85 mph-i told her to hang up & call 911 as she could tell them where she was much better than i could. A few minutes later i received a call from the highway patrol-they had 2 cruisers on the interstate with her trying to clear traffic ahead of her. I asked if they could get a cruiser ahead of her and let her nose up behind it and then use the cruiser to stop her. Evidently they didn't like that idea or it is against policy because they never did try that. The dispatcher had to hang up to concentrate on the situation at hand. I now had the dispatcher's number so i could call her back. At one point i called back and suggested that she engage the cruise control and try to slow the car with it. My wife does not remember ever trying this. This went on for about 45 minutes at speeds up to 119 mph. At the end one of the officers told her to put her left foot on the brake and pull up on the accelerator with her right foot at the same time. She went from over 100 mph to under 50 mph instantly, let go of the pedals.
While driving on light, new snow my car had suddenly skidded slightly, no over-correcting, i simply got the car back in control when the car suddenly shot forward, steering wheel seized and started racing down the opposite side of the street into the embankment! i had pulled the car to the left and had the brakes pushed all the way down (and both feet including all my weight on them) until my car crashed completely into a tree! the tires were still spinning when the car stopped and my feet were on the brakes! it was also hard to get the car out of drive and into park --- when i was able to push the car into park i quickly took the keys out. The 2011 kia sorento and sudden acceleration seems to be a problem and should seriously be looked into. Yes, i was injured and thankfully a tree stopped the vehicle and no one else was hurt!
Engine stalls while driving, last time was almost in accident1/23/12@40 mph, 3/06/12 @ 50 mph, 5/24/12 @35 mph,9/4/12@55 mph.have dealership service records for first three incidents. New throttle body installed 3/06/1 in florida at sunset kia in venice.per matt jarvis bald hill kia in warwick ri, the replacement throttle body was defective (kia got a bad lot of throttle bodies for a while.]replaced again 9/6/12. Dealership had knowledge of possible defective part before last stalling.i was driving at 55 mph on rt 24 in middletown ri in the passing lane when the car stalled, gas peddle unresponsive.i was almost rear ended and had to weave though traffic to get through the driving lane then on to the grass.it was a miracle that i made it to safety. Why did dealership not recall defective throttle bodies.
Kia was purchased less than a year ago. This is the third time it was taken to a dealership to get checked. Car engine light comes on and loses power and keeps going into limp mode. It is a safety hazard and must be dealt with. Today while in the passing lane car lost all power and would not move. I was driving about 45mph and it wouldn't go . A tractor trailer was speeding behind me and nearly rear ended me as i was in the passing lane and couldn't make it go again to pull over. When i eventually got it to pull over it was idling high and did not sound right. Mechanic came and placed vehicle on computer and again three codes came up including engine power failure and limp mode. I could have been seriously injured due to kias lack to repair this defect and this could be a lawsuit waiting to happen. I want to be reimbursed for repairs or an allowance toward a new vehicle purchase.
The contact owns a 2011 kia sorento. The contact stated that while depressing the brakes and reversing from a residential driveway at approximately 5 mph, the vehicle suddenly accelerated into a busy street without warning. The vehicle abnormally accelerated to approximately 70 mph and came to a stop after crashing into another vehicle. The police were contacted and a report was filed. The driver sustained minor injuries to various parts of her body and later was transported to the hospital. The driver of the second vehicle was transported to the hospital via ambulance for treatment of unknown injuries. The vehicle was later towed to an independent mechanic and was pending an investigation. The manufacturer was contacted and advised the contact that once the vehicle was repaired, they would perform a warranty check. The failure and current mileages were approximately 25,000.updated 12/21/12*lj updated 1/9/2013
2011 kia sorento. Consumer states unintended acceleration *tgwthe consumer stated as he was driving down his driveway, he began to slow down, as he approached the road. There was a slight shifting motion and the vehicle suddenly accelerated to the max of 8000 rpm's. He depressed the brake, but the vehicle continued to move, so he placed the transmission in neutral and turned off the engine. He then re-started the engine and everything seemed normal. The vehicle was taken to the dealer. However, they were unable to duplicate the incident.
I was driving on the highway, in the high speed lane going 75mph when my rpm's suddenly went all the way up and then down, past 0. The car made a huge jolt but then kept driving with no tachometer. Approximately 1/2 mile later i had to slow down to get off highway and then merge onto another interstate when my car wouldn't accelerate and totally shut off. I've been having issues w fixing it at kia. They have replaced the crank shaft sensor 2x as well as the instrument cluster. It continues to violently jerk daily, typically when accelerating around 40 mph and again stalled while in drive last week. The dealership tells me that the car is running as designed but i just have a steady foot and the engine isn't sure what gear it should be i when i'm going 40mph.
While driving the vehicle and while pressing the gas pedal the vehicle starts to come to a stop as if the gas pedal is not being applied.i have to release the gas pedal and press it again for the sorento to respond and continue to accelerate.i took it to the dealer and they have no clue as to what is the problem.they reset the computer and released the vehicle to me but the problem persists.
Started vehicle 7am. Shifted from p to r. Engine revved on its own. Shifted back to p. Observed clunk sound from transmission. Shifted back to r and observed clunk sound. Reversed to street. Shifted to d. Vehicle accelerated on its own without depression accelerator to 20 mph. Pulled over. Shifted to p. Turned off ignition. Restarted vehicle. Clunk sound or sudden acceleration not observed.
The air bag light turned on with our any reason.car won't acelerate, stop and get speed in unsafe wait on the highway.
The contact owns a 2011 kia sorrento. The contact stated that the vehicle would sporadically lunge forward when started. The contact stated that the vehicle has a keyless start and the failure would occur even while sitting with the brakes depressed. The failure progressed and became more frequent over time. The vehicle was in the process of being inspected for the failure. The failure mileage was 14 and the current mileage was 2,100.
This is the most recent and serious electric issue; i do not know the exact dates of earlier issues. I believe all these electric issues are related. Issues began in 2010 after the purchase of the car. Was taken to the dealer for electrical issue and they repaired lose cluster array. Other electric issues from 2011-2013: when turning left the downhill brake control indicator wouldlight would come on and prevent the car being put into park, the headlights flicker when car is at a stop, driver side low beam headlight frequently burns out.december 2013-january 2014: all dash indicator lights malfunctioned (no warning lights/gauges, including fuel, speed, turn signals, low fuel indicator, etc.). Dealer found the factory cluster array to be faulty. The dealer replaced the cluster with a new one.i am reporting the following: i was traveling 65mph and turned the cruise control off, the abs warning, downhill brake control, electronic stability control indicator and 4wd auto lock lights all illuminated. The car was operating normally. Today, all of these lights came, stayed on, then went off. Upon driving, the electronic stability control light came on and the car downshifted as i was driving. All other of indicator lights noted came back on.i am taking my car back to the dealer tomorrow. Many other kia owners are reporting almost identical issues. This most recent incident occurred when i was traveling at a high rate of speed and follows a serious of electrical issues i have had since i owned my car, new from the dealer. Something is wrong at the manufacturing level that needs to be addressed before someone is killed.
"takata recall" when i'm driving and accelerate the car don't shifting the gear or its delaying. Sometime it not shifting from 4 htspeed and up. I read on internet about many complains and about recalls in 2015 regarding this type of problem.https://www.cars.com/research/kia-sorento-2011/recalls/ please help me to fix this problem
While returning from my aunts funeral in kansas, making my way to georgia. The car began to slow down and stop, on the highway. Then it cut off, wouldn't start or move. There was this whining and clanking sound, white smoke and fire shot out from under the car, as i was told by a person that was passing by, he stopped to make sure that i got out of the car. It just got to 130,000 miles. Had it towed to a shop and was told that the engine was gone.
Vehicle pulls to the right and has since day one. Dealer states "we cant duplicate your concern", yet when we picked up the vehicle (from the cruise control breaking, the vehicle again pulled to the right. We did not say much after until reading about dozens of other vehicle owner whom experience the same problem. When will the national highway transportation and safety administration do something about it?
The contact owns a 2011 kia sorento. The contact was driving approximately 5 mph in reverse and the vehicle unexpectedly increased acceleration and circled around the sidewalk and then uncontrollably traveled onto the lawn, crashing through a plastic fence. There was no personal injury. A police report was not filed, but they were notified. The contact planned to have the vehicle towed to the dealer for diagnosis. The manufacturer was notified of the defect. The approximate failure mileage was 7,410.updated 12/28/11*lj the consumer stated there was damage to the rear passenger side of the vehicle.the consumer has since sold the vehicle. Updated 03/12/12
My car just immediately started slowing down and it was extremely hard to turn the steering wheel and the brakes would not let me brake. I almost wrecked my car. Also my camera just stopped working as well.
After our purchase of the vehicle,the cancel button would get stuck at the top of the button. Therefore not being able to turn off the cruise control system completely.without the brake switch it could cause the cruise control to not disengage.
When driving between 35-45 mphthe tachometer will drop to 0 and the sorento will lunge or buck, hesitate and will not respond to acceleration. The engine light flashes and sometimes stays on. One time i accelerated to pass, it responded but stopped midway thru the pass, decelled back to 20 mph. I could not complete my pass and had to fall back behind the slower vehicle. I understand there is a voluntary service campaign by kia # sc106 but no dealership acknowledges it. There is 130,000 miles on the vehicle.
According to the obd code reader: code p0335, $07e8 generic.crankshaft position sensor a circuit.vehicle has trouble starting. The tachometer falls to 0 as opposed to sitting at a higher idle, and does not move when pressing foot on gas pedal when stationary or in motion. When in motion, there can be temporary loss of power, the inability to shift gears, and/or the vehicle shakes and rattles. This happens on city streets and highways, when in all types of traffic and when moving at constant speeds. When this situation happens, the car does not shift gears at all and must be restarted.this has caused dangerous lane changing to highway shoulders as well as difficult attempts back onto the roadways during rush hour.
All steering wheel function have stop working including horn.radio, cruise and blue tooth controls. During a trip on the high way
The contact owns a 2011 kia sorento. The contact stated that the vehicle stalled while driving 5 mph. The vehicle was jump started the following day and taken to an authorized dealer. The throttle was replaced. The failure had since recurred on an intermittent basis while driving at various speeds. The contact also stated that the alarm system would inadvertently sound. In addition, the contact stated that the vehicle would experience difficulty starting. The vehicle was taken back to the dealer and they were unable to diagnose a failure. The vehicle was not repaired. The failure mileage was 8,990.
Driving from palm springs to los angeles on highway 10, a very loud clunk heard beneath the drivers seat and vehicle lost power but continued to rev. Slowly recovered. About 10 minutes later, at speed of 65 in traffic on highway, another loud grinding clunk heard somewhere beneath driver's seat. Vehicle again lost power but continued to rev. Best way to describe is that it felt like the car was suddenly dropping from 5th gear to 1st gear. But the gear shift was not touched. This happened in traffic on a major highway. I see there are dozens of similar complaints registered on this site. Please take action before someone is hurt.
During early morning startup, vehicle accelerated past 3000 rpm for approximately 10 seconds. After deceleration, when the vehicle was shifted to drive, a loud thump was heard and a forward thrust was felt. No forward motion occurred because of brake pedal depression.
While driving the vehicle and while pressing the gas pedal the vehicle starts to come to a stop as if the gas pedal is not being applied.i have to release the gas pedal and press it again for the sorento to respond and continue to accelerate.i took it to the dealer and they have no clue as to what is the problem.they reset the computer and released the vehicle to me but the problem persists.
The contact owns a 2011 kia sorento. While driving 50 mph, the contact depressed the brake pedal and the vehicle decelerated to 10 mph; however, the accelerator pedal was depressed to the floorboard. The vehicle was taken to turner kia (4201 chambers hill rd, harrisburg, pa 17111, (717) 564-2240) where the cause of the failure was not determined; however, the contact was informed that the engine might be faulty. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 116,000. Consumer notified corporate headquarters. Updated 12/11/18
2011 kia sorento. Consumer writes regarding problems with vehicle within the first 2 months of purchase *tgwthe consumer stated the stalled while driving on the highway. It would down shift unexpectedly and then jerk and jolt.there were times when the consumer applied the accelerator and the vehicle would not respond for a short period before the vehicle revved up and accelerated.the vehicle also pulled to the right and there was a bad grinding/rubbing sound coming from the front drivers side of the vehicle, along with spongy brakes which was a problem from the start.the consumer stated when she started the vehicle, there was a knocking noise coming from the engine. The interior lights went out, the drivers side window switch was faulty and the back-up camera stopped working.
While driving on the highway with the defroster (due to weather conditions) i heard what sounded like a rock hitting my windshield, but saw no visible damage. When i arrived at my destination i looked and discovered what appeared to be a chip in the glass, only it was on the inside of the windshield. It is located near the vin tag area. Since that time several small cracks have appeared, originating from the "chipped" area. I had a glass repair shop out and they confirmed it was on the inside of the glass and that it is either a manufacturer defect or caused by the heating element that runs under the glass. I am currently working with the local kia dealer to try and get this resolved under warranty but wanted to get a complaint in in case others have experienced the same thing.
2011 kia sorento.consumer writes in regards to the auto function of the heater/ac not working.the consumer stated the auto function worked for another six months, and then it stopped working again. The dealer repaired it for the second time. Shortly after, it stopped working again. The dealer kept the vehicle for a couple of days, to determine the problem.the vehicle was returned to the consumer and it was working, but was told it wasn't fixed and would continue to stop working.
Drivers power window would not open. Had to tap rocker switch multiple times. Window then would not closeagain had to tap rocker switch to close.
The contact owns a 2011 kia sorento.the contact stated that while driving approximately 50 mph, the sunroof glass exploded unexpectedly.the manufacturer was not contacted but the vehicle was taken to the dealer for repairs.the vehicle was in the process of being repaired.the failure and the current mileage was 12,100. The vin was unavailable.
The contact owns a 2011 kia sorento. The contact stated that while driving 35 mph, she heard a popping noise and the rear windshield shattered. The vehicle was taken to an authorized dealer and they were in the process of diagnosing the failure. The vehicle was not repaired. The manufacturer was made aware of the failure, but offered no assistance. The failure and current mileages were 33,000. The vin was unavailable.
After the first dealer oil change ibegan getting lifter noise on engine start up that would last for minutes. The problem has gotten worse. Dealer refuses to aknowledge the problem and now i have put a non-op on my brand new 2011 sorento because of this problem. Tried to get this resolved with a lawyer and the company refused to take the car back. I have been forced to retain a lemon law attorney to get this resolved. Kia motors does not stand behind their warranty. My car was in and out of different dealerships with an array of problems. The interior cloth around the rear hatch is coming apart and the car was in the shop 3 times for it and it was never fixed. The last dealer said that they have to get "special permission" to fix this even though the car is under factory warranty. The brakes are getting very spongy,and they are still not fixed. The car has been in the shop for over 70 days on and off with most of my complaints being ignored. One of my original complaints was a glare off the instrument cluster that blinds the driver on sunny days. I almost hit another car when i was momentarily blinded by the "chrome rings" around the cluster while flashed in the eyes as i was going around a curve. They said that they could not correct this problem because it was an "engineering" problem. The bluetooth still does not work correctly,and i am still getting warning lights that go on and off,including low tire pressure (when the tires are fine) as well as an emissions light and a check engine light . There are many problems with this car and it is parked because of them. The car is not safe to drive,and i submit that the company knows a lot more about these problems than they are letting on.
The driver side window malfunctioned in the down position. It will not roll up or down. The fuse was checked and appears to be ok. All other windows function properly.
Found the windshield wipers to only work intermittently when i bought the vehicle with 85,000 miles on it. Now my vehicle has almost 100,000 miles and the wipers only work on high and occasionally don't even work at all when it rains when driving. This has made the care scary to drive and we don't drive it when it rains.brought the car in the kia and they couldn't duplicate the problem as well.
I was drive eastbound on i-70 in colorado in the mountains near the eisenhower tunnel at 2:40pm. There was no one in front of me on the road.traffic was light.it was approximately 5 degrees f.i heard a loud bang and pulled over.i got out of the car.the front sunroof on my kia sorento exploded outward.glass was pointing upwards.nothing hit my car.it just happened.glass was in a million little pieces.luckily the inside shade was closed, otherwise glass would have fallen all over me and my son (in the back seat).i cleaned up the glass as best as i could. We called kia roadside assistance, but ended up driving to the next town and getting some cardboard to temporarily keep the wind out, and drove home.we are waiting to see if kia will cover it under warranty.
Rear camera goes black occasionally when put in reverse
My low beam headlights keep blowing out,my rear wind shield wiper doesn't lay on the glass. Therefore,it doesn't clean well, the seatbelt in the middle row keeps falling in the seat crack making it hard to get out and buckle up. My rear kia symbol is chipping paint.
2011 kia sorento driver side window stopped working instantly without warning. Window is rolled down, no indications of it going bad. Bought in march 2010, went out nov 26, 2010 in parking lot. No adverse weather, no adverse driving. Barely roll windows down while had it. Bought brand new. No accidents or damages to vehicle area.
I have a 2011 kia sorento.after about 6 months of owning the vehicle my driver side window randomly would stick with the window down or not go down at all.i took it to the kia store east in louisville ky and each time they would say "we couldn't find any problems".after the third time (july 2011) they decide to replace the switch.worked about 6 months.the problem has started again.my husband took it in and they looked at it and now says the motor is getting hot and is probably due to my tint.the passenger side window has the same tint on it.which was matched to the manufacturer tint on the back windows.they say they have to call the national tech support to see if there has been any problems in the past.i have found several.i feel a little discriminated against because they would not look deeper into the problem when i came in but did when my husband took it.
I have had several issues with my kia sorento beginning in 2013 two of my doors in the car would not open from the outside only the inside.the doors was the front passenger side and the rear driver side.the most recent door that i am experiencing problems with is the front passenger side.i can not open the door from the outside only the inside.i have also experienced issues with my power windows.last year the front driver window broke and now this year the rear driver window is broken.i have reached out to kia numerous of times b/c being locked out of your car is a safety issues.i have had really strange things happening with my kia that's really unheard of.i have also asked kia to look into if my car is possibly one of their lemons.
I was driving on the ma turnpike late morning when i looked in my rearview mirror and the view was cloudy.i washed the rear windshield and kept on driving.a few minutes later a man pulled along side me and signaled that i should pull over.i happened to glance in the rear view mirror again and it was cloudy again.as i was pulling over i checked the dashboard and no indicator lights were on.i stopped the car and smoke started to come out from under the hood.i got out and started walking away from the car while calling my husband.he suggested i call 911 -- by the time i dialed 911 (a total of about 2.5 minutes from exiting the car) flames were coming out from under the hood.by the time the police and fire department arrived at the scene (about 15 to 20 minutes after i called) the entire car was engulfed in flames and the tires had started to explode.when the fire was finally extinguished all that remained of the car was a bare metal frame.the car was totally destroyed.
My 2011 kia sorento's rear sunroof shattered. I went to open the main sunroof it shuttered then i heard a pop. The entire rear section shattered i was less than a mile from a local kia dealership (pinehurst kia) i left the car with the service dept i was contacted later that from the dealership i was told that glass was not covered and that they felt that nothing was wrong with there product. I contacted kia directly and was told glass was covered then i was called back from kia stating that the repair would not be warranty $1280.00 was the cost for repairs> i was advised by the service director that the proper repair would include glass replacement and i should replace the frame housing.i found other cases of this same problem with the rear sunroof glass shattering at least nobody's been hurt yet.is kia waiting for someone to be injured before addressing this problem?
The contact owns a 2011 kia sorento. The contact stated while driving 40 mph the rear sunroof exploded. The vehicle was taken to the dealer who will repair the vehicle but not per the warranty. The manufacturer was contacted and a claim was filed.the failure mileage was 12,000.updated 08/31/11 updated 09/09/11
As i was exiting a highway the sunroof literally exploded/shattered above my head sending millions of glass fragments and numerous larger shards raining down on my head and throughout the vehicle. It was not caused by flying debris nor striking a pothole. There were no other vehicles present in front or behind me and it was a very smooth stretch of roadway. Had i not been wearing a peaked cap and leaning to my left at the time i believe i would have suffered facial injuries from the falling glass. The glass appears to have exploded outwards which, i believe, completely rules out the possibility of debris being the cause.
While i was driving down the highway my sunroof exploded.no one was in front of me or beside me.it literally disintegrated by the time i could pull over.....updated 03-03-15 the consumer stated the dealership claimed a rock caused the sunroof to shatter. The vehicle was repaired by the consumer. Updated 6/15/2015
My husband and i walked out of house about noon today (21apr13) and my husband looked at car and said "wtf , look at car". Sun roof is shattered. We attempted to contact local kia which is 32 miles away and they are closed. Contacted our insurance company who can not help us out untilkia opens on monday and they have to send us to a dealer that is 75 miles away from us for them to look at and then determine repair costs. I looked online to check for recall and am still searching also looking to see if this is an issue with anyone else and found one entry from 2010. Not sure how this happened to a parked car sitting in driveway with no trees around or loose objects. Have other vehicle in drive with no damage so ruled out rain. Hoping for fair weather until we can get the car to dealer (i hope it will be tomorrow). Having a toddler who likesto have the visor open so he can look out of sunroof window at sky, the fact this shattered , what if i had been driving and it shattered with visor open and little one in carseat?
Tl- the contact owns a 2011 kia sorento. The contact stated that while driving at 20 mph, the panoramic sun roof shattered. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 61,620. Djr
The contact owns a 2011 kia sorento. While driving 80 mph and without warning, the contact heard a loud noise and thought the tire blew out. Upon further investigation, the contact noticed that the sun roof had exploded. The vehicle was taken to a dealer where it was diagnosed that the sun roof needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 99,000.
The contact owns a 2011 kia sorento. The contact stated that while driving at 55 mph, the sun roof fractured and shattered. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 140,000.updated 7/9/15 updated 9/18/15
Tl-the contact owns a 2011 kia sorento. The contact state that the sunroof exploded while he drove at 35 mph the fractured glass fell into the vehicle and the sunroof front bar fell on the contact's head. The contact suffered a cut to his shoulder. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure and current mileage was 30,000.updated 04-29-14
The top back glass roof spontaneously exploded while driving.there was no road debris, or any other material near the car, in fact the glass failed upwards!glass pieces and small fragments fell on top of the roof screen.
The sunroof exploded. My husband driving at highway speed when sunroof made a loud bang.luckily the shade was drawn and protected him from flying glass.the flying glass took out the antenna. .. Updated 08-20-14updated 08/25/2014
Rear sun roof exploded. Traveling along i-4 about 55 mph when there was a large gun shot sound so we looked around for another vehicle that might have made the noise but there was no car within 50-60 yards behind or in front.then we heard something rumbling on roof which was glass. Luckily the roof was intact but the very sides of the glass roof were breaking up in a long slender line. Now after a few miles getting home the center is starting to break up.the car had been parked in the garage for 7 weeks while i was in the uk and only took it out of garage. I have been in the uk motor trade 50 years and never seen glass give way like this. It appears as if somebody tried to push the two sides of the car inwards causing the roof to explode. There is no other damage at all and no debris hit my roof.updated 1/7/14updated 01/09/14*ljupdated 01/09/14
While diving down the road, the rear passenger side gear box shattered.
On two different dates about a week apart we had two tpms failures. On the first one the tpms tire pressure monitor system sensor located in the passenger rear wheel cracked and was losing air. Tpms sensor was replaced. Around a week later while my wife was traveling at highway speed the passenger side front tpms sensor retaining cap fell off due to corroded threads and the sensor fell into the tire causing a high speed deflation. Dealer has not been notified of the second failure as we have an appointment in the next couple weeks. This vehicle has been dealer serviced since new and has all required service done.
Vibration, knocking andthumbing noisein the rear passenger's side andboth front wheels.dealer verified thumbing noise as left lower ball joint was loose,replaced both ball joint.vibration, knocking and thumbing noise continues.returned to dealer.dealer replaced rear motor mount.problems still remains.i phoned dealer, stating vibration, knocking and thumbing still remains including additional problems.in addition to the vibration, knocking and thumbing noises... Inside the car,underneath dashboard (glove compartment) causing huge amount of water on the passenger's side floor.
Wheel assembly appears to have completely given out.vehicle traveling at ~35mph when it rose slightly then gave out.vehicle hit side of parked car and flipped on to side and into retaining wall - full side curtain airbag deployment.entire front passenger wheel well completely vacant. Everything laying on street including suspension springs. Witness to support events.vehicle under 25k miles (2011 model, incident 2012).vehicle totaled by insurance.
Have had a lot of suspension issues related to alignment, tye rods, bearings - lots of loud noises with every bump.i have gotten some issues fixed only to have the same issues within about two months.
All of the kia sorrento 2011 suspension struts, shocks, strut mounting plate front left needed to be replaced.it sounded like loose bolts and the noise would then be a loud knocking especially on road going up and down hills and turns.also had to replace the tpms sensors, front and rear tension rods on both sides.this is the most costly car ever online numerous reports of same issue this should have a recall here is one reflecting same problem with sedona model - i suggest you check this forum under sedona 2002-2005 "sedona front strut". Kia has a history of strut noise related problems. They finally came out with a tsb (kt2007020501) on the front strut issue for 2002-2005 sedona's in early 2007 !!! we have to remember that tsb's are for acknowledged problems by a manufacturer and that they have a fix for said problem, thus the tsb to carry out fix. If the problem is not safety related then no tsb. Safety related issues are handled under recalls. An issue that is too expensive to fix and is not a safety issue is labeled "normal operating characteristics of vehicle" it's that simple and until you all start yelling to kia and not the service rep who is stuck between a rock and a hard spot you will not get results. My other sugestion to you guys is a mass letter writing campain to consumer reports automotive unit.
Tl- the contact 2011 kia sorento.the contact stated she had taken the vehicle to a tire dealer to replace four tires on the vehicle. The mechanic informed the contact that the core between the valve stems and the tire pressure sensors were corroded and could cause future failures.the rear driver side sensor was attached to the valve stem and the entire piecehad broken off of the vehicle when air was inserted into the tire due to corrosion.the failure caused the "low tire pressure" sensor to not illuminate when the tires were low. The vehicle was taken to the dealer for a diagnosis and the dealer mechanic was not able to locate a problem.the manufacturer was notified of the failure and the approximate failure mileage was 49,000.gb
I found that the rear left tire was seriously worn on the inside to the point that it needed to be replaced.i have never before seen a rear tire wear on the inside edge while the rest of the tire was still good at 32000 miles. What would cause the wear?
First issue began when car started pulling to right when going around corners on highway. Took to shop; paid for new brakes including pads, rotors, front calipers plus front driver side ball joint replaced. Ball joint rusted out so bad it crumbled to pieces when tire was taken off. Not out of shop for even a full day when the car started pulling again. This time it was a hard pull to the right while going straight on highway and in town. This time the pull was so strongthe car went off road. This time it felt like steering went out completely.so back to shop to find out that the front passenger side ball joint was also shot and needed replaced. Car been out of shop barely 2 wks; now front end is making a hard clunky noise when turning and going over just the slightest bumps. The car feels like you are driving over boulders and sounds like the whole front end is about to fall apart. So back to the shop for third time in less than one month. Read multiple complaints online regarding these same issues? im pretty sure i'll be paying for struts, shocks and/or complete repair of front end suspension after already putting $800 in to it. How has this car not been recalled for such issues?
Please be advised this is in addition to the fuel tank corrosion previously reported. The underside of the vehicle is eaten up with rust. It is affecting the unit body as well as several structural members of the vehicle. Have spoken with kia and they refuse to do anything about it. I feel that this is a serious issue as it is affecting the entire structural integrity of the vehicle.
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