We found the following complaints for KIA OPTIMA (2017)
Read complaints for KIA OPTIMA (2017)
When driving the 2017 kia optima lx the passenger side air bag indicator light will start flashing indicating that the passenger air bags are engaged although there is no one sitting in the seat. The indicator light flashes continuously for approximately one minute then turns off. This indication can happen at different stages in the driving process from being parked to driving down the highway.
The contact owns a 2017 kia optima. The contact stated that the air bag indicator illuminated. The vehicle was taken to weseloh kia carlsbad (located at 5331 paseo del norte, carlsbad, ca 92008 at (760) 496-3131) where it was diagnosed that the front passenger side seat belt was defective and caused the light to remain illuminated. The voltage alternator assembly needed to be repaired. The vehicle was repaired. While driving 40 mph, the vehicle inadvertently drifted to the right and left. The vehicle was then taken back to weseloh kia carlsbad, but no diagnostic codes were found and the failure could not be replicated. The vehicle was not repaired. On several occasions, while attempting to drive, the vehicle failed to start. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 300.
The contact and his daughter leased a 2017 kia optima hybrid. The contact stated that while driving at various speeds, the parking brake would active independently as the parking brake warning light would simultaneously appear on the instrument panel. The contact stated that while his daughter was driving at 55 mph, the parking brake had activated independently as the check hybrid warning message appeared on the instrument panel. Due to the parking brake activation, she lost control of the vehicle as the rear tires began to lock. The vehicle began to skid sideways and the contact also lost control of the power steering.the brake pedal was depressed but the vehicle continued to accelerate.as a result, the vehicle hit a guard rail which caused the vehicle to flip approximately six times and ultimately landed in a wooded area. The front air bags did not deploy upon impact. The contact's daughter was initially trapped in the vehicle, once she was removed by paramedics, she was treated at the scene for minor bruises and burns in an ambulance. She did not seek further medical assistance after the accident. A police report was filed. The vehicle was totaled as a result of the accident and was towed to an independent tow yard. The manufacturer was notified of the failure and was given a case number. The failure mileage was 23,000.
Bought on 9-12-2019 with approximately 15,400+ miles. It now has 15,750+ miles. It has stalled/powered off on me twice. First time was oct 7, 2019, parked on the curb when i was picking up my daughter from school, when she got in the car and i was aboutto drive off from the curbside and when i lifted my foot off the brake and stepped on the gas, the car wouldn't move. I realized the power off so i switched the ignition to off and turned it on again to start the engine again. I thought it was just a little glitch. It happened again on oct 26, 2019 when i was on the drive thru of taco bell. I was waiting in line and again, when i lifted my foot off the brake to move forward, it wouldn't move because the power had just shut off again. I had to restart the engine. I complained to my son about the car but didn't do anything about it because it was past the 7 day exchange or return. But planned to bring it up on my scheduled maintenance unless it happens again. I was always cautious and worried that i will stall in the middle of traffic or worse, while driving. Mostly the reason why i've only driven the car less than 300 miles since i bought it about 4.5 months ago. Then yesterday morning, jan 28, 2020, on my errands to two doctor appointments, the passenger seatbelt sign was beeping and flashing the whole time i drove around that day, when there was nobody with me in the car. It finally stopped when in the afternoon when i was close to home and after i picked my prescriptions from the pharmacy close to my house. Now i am curious and wondering why the navy man traded this car in when he'd only had it for la year and spent money on new black rims and blacked out tinted windows. I would like to have an inquiry on what problems the previous owner had with the car because of the short time he owned it and drove it. I'm more terrified to drive after reading other's issues.
The plug that is attached to the charging cable for my electric charger caught fire while plugged into a dedicated wall outlet in my garage.fortunately, no major structural damage nor bodily harm received .i contacted kia and they have since replaced the charging cable with no further investigation or explanation as to what may have caused this to happen.as you can see from the pictures attached, the plug actually melted a little.i do believe major damage was subverted because i noticed my car was not charging and pulled the plug out of the wall to see if it needed to be re plugged.i don't know what would have happened had i not caught this right away.usually i leave my car to charge over night.scares me to think what could have happened.
While i was driving probably about 45 miles an hour or so my car started to shake really hard then it shut off. Once it shut off the low oil light came on along with the check engine light and the low battery light as well. After that the car went completely dead. I turned the key to the off position and then tiredness it back on with with no problem. For my car to shut off while driving on a major street causes major concerns. One what if it happens again and i get in an accident or cause an accident.
The wiring in these cars are coated with something that small rodents like to eat they chew through the tape then then wiring. Causing hybrid engine not to work lites come. Luckly no fire yet. Dealer say sorry that will be $the cars wiring hybrid part . Rodents like to eat it kia has coating on it that attracts them then it costs you thousands of dollars to fix theirproblem cause it's not covered by them. Luckly the car did not caught on fire yet.
While my significant other and i were driving down the highway our car began smoking from under the hood, then smoke began coming through the air vents inside the car; within seconds we seen flames coming out from under the hood and immediately evacuated the vehicle in heavy traffic with no where to pull over. Within minutes the entire car was engulfed in flames. There was no warning, our car was regularly maintained, there were no check engine lights or others displaying on the dash, no leaks or overheating to cause this.
The contact owns a 2017 kia optima. The contact stated that the air bag indicator illuminated. The vehicle was taken to weseloh kia carlsbad (located at 5331 paseo del norte, carlsbad, ca 92008 at (760) 496-3131) where it was diagnosed that the front passenger side seat belt was defective and caused the light to remain illuminated. The voltage alternator assembly needed to be repaired. The vehicle was repaired. While driving 40 mph, the vehicle inadvertently drifted to the right and left. The vehicle was then taken back to weseloh kia carlsbad, but no diagnostic codes were found and the failure could not be replicated. The vehicle was not repaired. On several occasions, while attempting to drive, the vehicle failed to start. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 300.
Getting onto the freeway accelerating, when heard rattling and saw smoke, exited the freeway and parked the vehicle. There was no warning or lights that came on prior or during this time. Had the car towed to the nearest kia dealership in city of carson. I received a phone call on saturday 1/2/2021 from tony at the dealership asking for permission to diagnose the vehicle. I agreed to the diagnostic testing. Received a call back within an hour to notify me that there was a hole in the engine, no repairs could be done and i needed a new engine. I asked how did the hole get in the engine. He said there was an internal rod that shot out of the engine creating a hole. It will cost $8,875 and will take around 3-4 weeks to repair. I purchased this vehicle in october 2017 with approx. 3000 miles on it. Started having issues with electrical about a month or two after purchase 2017-2018. I had to have it towed to the kia in cerritos because it was inoperable, since then we have had it in to be serviced and have had multiple issues. Including another major issue in august 24, 2020 when they repaired the active air flaps and a new battery.
My 2017 kia optima, the engine light comes on at numerous times and when it does it starts to ride rough like it is in the wrong gear, seems like it is ready to die out when slowing down.also feels like it won't pick up speed.i was driving on freeway most of the time at speeds from 40 to 70 mph.it also does this when driving in town.i am crying out for help.the dealership does not seem to care about my safety.i commute in the mid morning hours and very unsafe if i break down . My life is at stake.thank you
I was driving to work at night time for about a week straight my head lights would randomly turn on and off by their selves while i'm driving and then my car would be sitting in my parking space and my neighbors told me my lights would just be on all night and my car would be locked and everything and one day i went out to start my car and i couldn't even unlock it to get in it so i thought it might've been my car remote battery died and so i asked a neighbor that works on cars to see what it could be they popped my hood and checked my car battery and it was completely dead, they tried to give me a jump which was just enough to allow me to unlock and get into my vehicle but my car battery was completely fried due to headlight sensor.
The wiring harness was replaced in my 2017 kia optima in 2019 at approximately 45,000 miles. Kia replaced my engine january 2020 because it was consuming large amounts of oil. I just got my car back in january 28, 2021 with a supposedly new engine. On march 3, 2021, my car caught fire while pulling out of my neighborhood actually driving down the street.smoke and flames were coming out from underneath the hood the of the car. The entire front end of the car burned. Thankfully, the fire department got the fire out and no one was injured.
The contact owns a 2017 kia optima. While attempting to accelerate from a stop, the vehicle stalled without warning. As a result, another vehicle crashed into the rear of the contact's vehicle. There were no injuries and a police report was filed. The contact was able to drive the vehicle. The vehicle was taken to jeff wyler kia (located at 5815 dixie hwy, fairfield, oh 45014) where it was diagnosed, but the technician could not find a failure. The vehicle was not repaired. The manufacturer stated that they would get back with the contact. The contact had not heard back from the manufacturer. The approximate failure mileage was 4,700.
The contact owns a 2017 kia optima. While driving approximately 70 mph, the headlights flickered a couple of times and then stopped. The abs, air bag, and traction control warning indicators illuminated. The failure recurred. The vehicle was taken to the dealer (mentor kia in mentor, oh) where it was diagnosed that the wiring was faulty. The contact kept the vehicle and provided the contact with a loaner vehicle. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 7,000.
The contact owns a 2017 kia optima. The contact stated that the air bag indicator illuminated. The vehicle was taken to weseloh kia carlsbad (located at 5331 paseo del norte, carlsbad, ca 92008 at (760) 496-3131) where it was diagnosed that the front passenger side seat belt was defective and caused the light to remain illuminated. The voltage alternator assembly needed to be repaired. The vehicle was repaired. While driving 40 mph, the vehicle inadvertently drifted to the right and left. The vehicle was then taken back to weseloh kia carlsbad, but no diagnostic codes were found and the failure could not be replicated. The vehicle was not repaired. On several occasions, while attempting to drive, the vehicle failed to start. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 300.
I was driving to work at night time for about a week straight my head lights would randomly turn on and off by their selves while i'm driving and then my car would be sitting in my parking space and my neighbors told me my lights would just be on all night and my car would be locked and everything and one day i went out to start my car and i couldn't even unlock it to get in it so i thought it might've been my car remote battery died and so i asked a neighbor that works on cars to see what it could be they popped my hood and checked my car battery and it was completely dead, they tried to give me a jump which was just enough to allow me to unlock and get into my vehicle but my car battery was completely fried due to headlight sensor.
The wiring harness was replaced in my 2017 kia optima in 2019 at approximately 45,000 miles. Kia replaced my engine january 2020 because it was consuming large amounts of oil. I just got my car back in january 28, 2021 with a supposedly new engine. On march 3, 2021, my car caught fire while pulling out of my neighborhood actually driving down the street.smoke and flames were coming out from underneath the hood the of the car. The entire front end of the car burned. Thankfully, the fire department got the fire out and no one was injured.
When u start the car the engine misses.if u give it gas it doesn't pick up like it should.missing and no power.
Bought vehicle new from ricart kia in columbus, oh in 2018. Vehicle has 41,917 miles now. Vehicle developed flashing check engine light while driving at 65mph. Vehicle immediately reduced power to 1800-2000rpms. Vehicle will run and drive but will jerk violently at 1800-2000rpms to limit engine revolutions. Took vehicle immediately to dealership where bought. Service department confirmed dtc p1326. Dealership performed wiring inspection and replacement of ksds (knock sensor). Released vehicle to customer. Immediately upon reception of vehicle, check engine light flashes and vehicle exhibits same symptoms as stated before. Took vehicle back to dealership within 24 hours. Vehicle is inspected and dtc p1326 is discovered again. Dealership performs ecu update for ksds. Vehicle released back to customer. Within 48 hours, check engine light begins flashing, limits power, and speed. Currently scheduling 3rd appointment for same concern. Check engine light began flashing each time after being at highway speeds for roughly 20 minutes. Vehicle has been serviced only at ricart kia. All paperwork/recalls performed by dealership.
The contact owns a 2017 kia optima. The contact stated that after a complete stop and when attempting to complete a turn, the engine stalled without warning. The failure occurred numerous times. The vehicle was taken to the dealer for diagnostic testing, but a failure code was unable to be located. The vehicle was also test driven, but the failure could not be duplicated. The manufacturer was made aware of the failure. The failure mileage was 3,300.
When accelerating there is engine knock noises. There may be a blue smoke upon acceleration. The engine is using oil at a rate of 1 quart of oil every 1100 miles.
Bought my kia 1 ago & always had a problem w/headlights always turning on & off when in auto mode. Trunk latch had to be replaced due latch not locking when trying to close trunk. Dealership said they get 20-30 latch issues w/my make & model of kia every week. After vehicle starts car just dies & engine light comes on. At times car will stay on but stutters like its going to die.
Driving to work at about 70 mph on the freeway car lost power, check engine light turned on. Had to have the car towed off the freeway. Took to dealership &' they couldn't duplicate the problem after having my car for a week gave it back &' said nothing was wrong with it. Vehicle only had about 10.5k miles
While i was driving probably about 45 miles an hour or so my car started to shake really hard then it shut off. Once it shut off the low oil light came on along with the check engine light and the low battery light as well. After that the car went completely dead. I turned the key to the off position and then tiredness it back on with with no problem. For my car to shut off while driving on a major street causes major concerns. One what if it happens again and i get in an accident or cause an accident.
My car hesitate when pulling out in the street ..happens often and when the engine is at normal temp, not when cold. It starts out for about 3 feet then the engine stalls, does not quit running, just stall for 3 to 5 seconds. Give it gas and nothing, then all at once it takes off. Very danerous. Some days it performs great then the next it starts the hesitation again. Making an appt to take it back in to have it checked next week.
I've taking my leasesvehicle into carson of kia 3 times for oil light they replaced the oil pressure switch twice of the 3 times while driving after the cars warms up i get ticking noise you can hear the better when when driving next to aretaining wallat this i've filed a complaint with the manufacturer and after reviewing the work orderfrom the dealer all they offer me was 2 months of car payment which idecline so i'm contracting nhtsa for help and advise
My vehicle has had multiple issues with its hybrid battery management system since purchase. It has been towed 4 times. While driving my car will start to jerk and a warning system telling me there is a problem with the battery management system (bms) and the power train. Itwill tell me to pull over or to contact the service department. This car has had its battery replaced and software upgraded numerous times, but i keep having the same issue. I'm concerned the battery system is faulty and it's dangerous to drive at this point, as nothing preceeds the issues - they happen out of nowhere.
A loud sound coming from engine.car well maintained.
My 2017 kia optima, the engine light comes on at numerous times and when it does it starts to ride rough like it is in the wrong gear, seems like it is ready to die out when slowing down.also feels like it won't pick up speed.i was driving on freeway most of the time at speeds from 40 to 70 mph.it also does this when driving in town.i am crying out for help.the dealership does not seem to care about my safety.i commute in the mid morning hours and very unsafe if i break down . My life is at stake.thank you
Engine has too much oil consumption , went to do my oil change 200 miles before it was due and the automotive place told me there was no oil on my drip stick. Also have a rattling noise in my engine when i accelerate. Noise has been happening for a few months but they can't seem to find a problem.
My 2017 kia optima caught on fire on october 15, 2020. I was driving to the store and heard a ticking sound and some noises. The check engine light also came on. I pulled over in the left turning lane on the highway to exit the vehicle. I heard a popping sound and saw flames. I exited the vehicle and immediately called 911. My car burst into flames.
I purchased a new 2017 kia optima in feb of 2017 and on july 17 2018 i was driving down a street when i slowed down to a stop so a car can back out when the car violently shook then shut off. I tried multiple times to restart it but just shook again and turned off. My husband pushed me to the sidewalk where i tried again to restart it and it finally stayed on with no lights showing up. Took it to the dealership on a tow truck and was told nothing is wrong with it. They kept the car for a day and said i can pick it up it's perfectly fine. I have a case open with kia and they told me not to restart the car because the codes will erase and that's what happened. I told kia i will not be driving the car because it's not safe and i have children. Their response is nothing is wrong with it so i decided to drive it only to take my husband to work for the next 2 weeks and on august 13 2018 while i was driving the lights came on and i could not get any gas so i was just coasting. Luckily i was able to pull into a parking lot and park but i also took a video of what lights came on as well as when the tow truck came showing the lights were still on even though i did not completely turn the car on. I have a rental for 2 weeks and a field tech is going to drive my car for 1 week to try and duplicate the issue even though it already happen for the second time. Now i'm waiting on what the issue is.
The contact owns a 2017 kia optima. The contact stated that the vehicle consumed one pint of oil every one thousand miles. The contact took the vehicle to walmart for an oil change and was informed that there was very little oil on the dipstick. The vehicle was taken to kia of anderson (5281 us-76, pendleton, sc 29670, (864) 328-0542) three times where they topped off the oil and added more oil. The dealer informed the contact to bring the vehicle back after one thousand miles. The vehicle was taken back to the dealer after the one thousand miles was traveled and it was discovered that the oil was low one half of a quart. The dealer advised the contact to repeat the same procedure. The vehicle was taken back to the same dealer and the result was the same. In addition, the contact stated that an engine compression and other unknown tests were completed and the information was sent to kia support. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 54,000.
The contact owns a 2017 kia optima. The contact stated while stationary at a traffic light, while depressing the accelerator pedal, the vehicle hesitated. The check engine warning light was illuminated. The contact was able to continue driving to her residence. The contact took the vehicle to an independent mechanic and was informed that the engine knock sensor needed to be replaced. The contact called the local dealer and made them aware of the failure. The vehicle was not repaired. Upon investigation, the contact associated the failure with nhtsa campaign number: 18v907000 (fuel system, gasoline, engine) however, the vin was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 68,000.
My 2017 kia optima hybrid began losing oil rapidly (more than 1 quart a week), and then knocking. There was never a warning light or an engine light. The mechanic at kirby kia (the dealership) confirmed engine knocking in the lower pistons. Kia will not honor the 100,000 mile drive train warranty because i am the second owner, and there is no recall on the hybrid engine. However, it's irrelevant that they won't cover the cost of the engine since they are not making engines available to anyone outside of the recall, so i cannot fix my car. I'm a little confused on why this engine is withheld for the recall, but mine is not recalled.
2.4 l have metal shavings in the oil
The contact owns a 2017 kia optima. The contact's vehicle received an oil change by alm kia south (4310 jonesboro rd, union city, ga 30291). After the service was performed, while driving approximately 35 mph, the vehicle hesitated, stalled, and the check engine warning indicator illuminated. The contact drove the vehicle back to the dealer where it was diagnosed that the vehicle needed a new engine. A loaner vehicle was provided. The vehicle had been at the dealer since january 30, 2019 awaiting repairs. The manufacturer was notified of the failure and they offered to delete five payments off the original loan. The vehicle was not repaired. The approximate failure mileage was 40,000.
While my significant other and i were driving down the highway our car began smoking from under the hood, then smoke began coming through the air vents inside the car; within seconds we seen flames coming out from under the hood and immediately evacuated the vehicle in heavy traffic with no where to pull over. Within minutes the entire car was engulfed in flames. There was no warning, our car was regularly maintained, there were no check engine lights or others displaying on the dash, no leaks or overheating to cause this.
Engine is using 1 quart of oil every 1100 miles
I just purchased my 2017 kia optima two months ago. I was driving to work today in the center lane on the highway at about 65 miles per hour. Out of nowhere without warning my car shutters and the check engine light comes on. My vehicle immediately lost acceleration and got down to about 45 mph and was falling fast. Cars were flying around me and i was afraid for my life, i had to fight my way off of the highway to get to safety. I was loosing speed the whole time and almost got into an accident. I got into a parking lot and let the car rest. I checked all my fluid and oil and everything was full/ fine. I decided it was a fluke and to take a back road to work. Big mistake. The car wouldn't go over 20 mph and i pressed the accelerator down with no luck. Then all of a sudden the accelerator worked and my car sped up to 25 mph from 15. This was also extremely dangerous. I pulled back over and called rick case kia. My boyfriend used his code reader and found out it was the knock sensor. Thats when i found out about the lawsuit. I scheduled an appointment and got a tow truck to take the car to the dealership. When i arrived i mentioned what happened and said that i just found out about the lawsuit from this issue. The one service manager freaked out that i mentioned the lawsuit in front of other customers and jumped to explaining how my car was already handled and this one issue is covered for life. This means they admitted to knowing about this life threatining recall when selling me the car. If they disclosed this crucial information that i had the right to know, i never would have bought it. They will attempt to fix it again but i am terrified to drive it.
Getting onto the freeway accelerating, when heard rattling and saw smoke, exited the freeway and parked the vehicle. There was no warning or lights that came on prior or during this time. Had the car towed to the nearest kia dealership in city of carson. I received a phone call on saturday 1/2/2021 from tony at the dealership asking for permission to diagnose the vehicle. I agreed to the diagnostic testing. Received a call back within an hour to notify me that there was a hole in the engine, no repairs could be done and i needed a new engine. I asked how did the hole get in the engine. He said there was an internal rod that shot out of the engine creating a hole. It will cost $8,875 and will take around 3-4 weeks to repair. I purchased this vehicle in october 2017 with approx. 3000 miles on it. Started having issues with electrical about a month or two after purchase 2017-2018. I had to have it towed to the kia in cerritos because it was inoperable, since then we have had it in to be serviced and have had multiple issues. Including another major issue in august 24, 2020 when they repaired the active air flaps and a new battery.
Bought on 9-12-2019 with approximately 15,400+ miles. It now has 15,750+ miles. It has stalled/powered off on me twice. First time was oct 7, 2019, parked on the curb when i was picking up my daughter from school, when she got in the car and i was aboutto drive off from the curbside and when i lifted my foot off the brake and stepped on the gas, the car wouldn't move. I realized the power off so i switched the ignition to off and turned it on again to start the engine again. I thought it was just a little glitch. It happened again on oct 26, 2019 when i was on the drive thru of taco bell. I was waiting in line and again, when i lifted my foot off the brake to move forward, it wouldn't move because the power had just shut off again. I had to restart the engine. I complained to my son about the car but didn't do anything about it because it was past the 7 day exchange or return. But planned to bring it up on my scheduled maintenance unless it happens again. I was always cautious and worried that i will stall in the middle of traffic or worse, while driving. Mostly the reason why i've only driven the car less than 300 miles since i bought it about 4.5 months ago. Then yesterday morning, jan 28, 2020, on my errands to two doctor appointments, the passenger seatbelt sign was beeping and flashing the whole time i drove around that day, when there was nobody with me in the car. It finally stopped when in the afternoon when i was close to home and after i picked my prescriptions from the pharmacy close to my house. Now i am curious and wondering why the navy man traded this car in when he'd only had it for la year and spent money on new black rims and blacked out tinted windows. I would like to have an inquiry on what problems the previous owner had with the car because of the short time he owned it and drove it. I'm more terrified to drive after reading other's issues.
This is my new car, i bought it because my good experience with the 2 kia spectra we bought for work more than 10 years agoand because the beautiful shape and comford inside. Big mistake !!! when you are in a date with somebodyis better to wait , beauty sexy body not always come with a good soul or engine. One week before my first car paymentdriving charlotte oct. 20 , down i-77 my car began to slow down, then engine light came on, few seconds later the battery light as well, low oil light, all the alarms go on like a christmas tree. In middle of that chaos looking for a safe place to stop the front drive tire hit a pothole and caused damages to the botton of the car. Few minutes later the carstartedagainand i moved it to a businesspark where it died100 % . I paid to a tow companyto move it to my house and next day to the keffer kia dealer here in mooresvillewhere i bought it.if this happens driving at the mountains i can kill somebody or kill my family with a faulty car and the dealer knows about the engines problemsbut they not take and refuse responsibilityfor theircars, now the second car payment is coming and is not way to go to workwithouta car. Because all the info. From the car computer is gone they say is my fault.any idea what to do?
2017 kia optima. Consumer writes in regards to vehicle shutting off while driving. *ldthe consumer stated the vehicle cut off when making a left turn and slowing down for a red light then would restart.the dealer was unable to duplicate the failure
A loud knocking noise in the car 61k miles..basically the dealship is saying the car needs a new engine
My 2017 kia optima broke down on 10/7/2018 and the car was towed to fuccillo kia. They requested a copy of my last 3 oil changes because they stated that there was gunk in the engine. I submitted the receipts as requested and a claim was filed with kia's consumer affairs department. The claim was denied on 10/17/2018 because insufficient maintenance. I called kia consumer affairs to ask why it was considered insufficient maintenance. The rep could not or would not tell me why. I went to the dealership and no one would help me kept referring me to the claims department. They agreed to submit an appeal so the district manager would review my claim but that was denied within 24 hours stating three oil changes were not enough. I only submitted the last three receipts as they requested. In total, i had six receipts. I did the run around again and after stating i would need everything in writing (claim denial, warranty info, estimate of damages) from kia and they stated they would not give me anything in writing. I advised them i needed it to get legal representation and then they stated that they would escalate my claim on 10/22/2018 and i should hear from my claim specialist in three business days. They also requested the additional three receipts, which i submitted to them within 24 hours. I called the escalation department weekly to try to get a status on my claim and there was always a reason why it has not been resolved. On 12/11 tammy shamburger called me to tell me that they will not honor the warranty. They would be willing to pay half the cost to fix the car. Total cost $7,814.89 and i would have to pay $3,907.45 plus all the taxes. I did ask what exactly is wrong with the car and she stated she could not release the details of my case because it is private information. In addition, they wanted me to sign an offer letter and a release agreement.
Bought my kia 1 ago & always had a problem w/headlights always turning on & off when in auto mode. Trunk latch had to be replaced due latch not locking when trying to close trunk. Dealership said they get 20-30 latch issues w/my make & model of kia every week. After vehicle starts car just dies & engine light comes on. At times car will stay on but stutters like its going to die.
When car is driving, or sitting the head lights will go on and off by themselves. Like when its dark they will shut off. Then come back on, switch is on automatic mode. Then when you switch to turn lights on it will do on and off. Been happening for several months, finally did it on my husband he was thinking i had lost my mind.
The headlights will go off no matter if the switch is on auto or normal on. The lights cut off while driving, it happens on the street, highway, and even if the car isn't moving. It started about a month ago. There hasn't been any damage or wrecks to my car.
I was driving to work at night time for about a week straight my head lights would randomly turn on and off by their selves while i'm driving and then my car would be sitting in my parking space and my neighbors told me my lights would just be on all night and my car would be locked and everything and one day i went out to start my car and i couldn't even unlock it to get in it so i thought it might've been my car remote battery died and so i asked a neighbor that works on cars to see what it could be they popped my hood and checked my car battery and it was completely dead, they tried to give me a jump which was just enough to allow me to unlock and get into my vehicle but my car battery was completely fried due to headlight sensor.
Takata recall break lights not coming on. I noticed i had a notification come on my dashboard that read ''check brake lights' and both of my break lights were flashing on the image of the car on the dash. It would come off and on randomly throughout the day. I can smack my break lights and they come back on, and once i press my break they go back off.
When on automatic mode, the headlights suddenly shut off. Sometimes they come back on after a moment, but sometimes they do not come back on until you turn the headlight switch from automatic to on. This is very dangerous. It has happened numerous times while driving, in both day and night conditions.
The contact owns a 2017 kia optima. The contact stated while stationary at a traffic light, while depressing the accelerator pedal, the vehicle hesitated. The check engine warning light was illuminated. The contact was able to continue driving to her residence. The contact took the vehicle to an independent mechanic and was informed that the engine knock sensor needed to be replaced. The contact called the local dealer and made them aware of the failure. The vehicle was not repaired. Upon investigation, the contact associated the failure with nhtsa campaign number: 18v907000 (fuel system, gasoline, engine) however, the vin was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 68,000.
The car stalls and hesitates at times when the accelerator is pressed
While on an hour's drive the bsd (bling spot detection system) ceased to operate. The actuator switch was illuminated, but an error exclamation point appeared on the dash noting the bsd failure. I drove on further until i came to stop at a traffic light. This had happened a couple of months ago, also. I turned off the engine and pulled the key. I waited 30 seconds and restarted the car. They system came back online. Further along on the drive it happened again, as i was driving on a hilly road. When i went to give the car more gas, the car did not respond. I floored the accelerator, and the car still did not respond, while the bsd malfunctioned again. It was simultaneous. Additionally, the system on the dashboard that indicates where the shifter is went dark and the exact same time as the failure in both cases on this day. Of course i took the car to the dealer. They could not re-create the issue. They called kia corporate to see if there were similar reports with a fix they might know of. The factory sent a cya response to the dealer stating that knew nothing of this issue. I had gone on the internet and found scores of similar bsd failures in both kia and hyundai which are sister companies. I have to believe the bsd module is made by the same manufacturer for both companies. I told the dealership if it happened again while i was in the area of the dealership i would drive the car there so they could see and possibly come up with a diagnostic code while the failure was in progress. They had no explanation for the associated loss of power...
My 2017 kia optima, the engine light comes on at numerous times and when it does it starts to ride rough like it is in the wrong gear, seems like it is ready to die out when slowing down.also feels like it won't pick up speed.i was driving on freeway most of the time at speeds from 40 to 70 mph.it also does this when driving in town.i am crying out for help.the dealership does not seem to care about my safety.i commute in the mid morning hours and very unsafe if i break down . My life is at stake.thank you
The car stalls and intersections intermittently. You have to turn the key off and turn it back on so far it has started every time.
A loud knocking noise in the car 61k miles..basically the dealship is saying the car needs a new engine
Power train; shift lock specifically: had to use the release control more than once. While driving when it happens, i feel a surge/ decline in acceleration(something i requested be checked a year and a half ago, but kia said they could not recreate my description).continues to drive but sluggish to accelerate. Once i put into "park" i cannot get it out of park except to use release. It did reset(?) when i turned the car off.suspension; first few months of owning the car i periodically heard a creak in rear suspension here and there when backing out of driveway/gutter slope. Have noticed an increased creaking and more bounce while driving over time but have not even owned car more than 2 years.
My vehicle has had multiple issues with its hybrid battery management system since purchase. It has been towed 4 times. While driving my car will start to jerk and a warning system telling me there is a problem with the battery management system (bms) and the power train. Itwill tell me to pull over or to contact the service department. This car has had its battery replaced and software upgraded numerous times, but i keep having the same issue. I'm concerned the battery system is faulty and it's dangerous to drive at this point, as nothing preceeds the issues - they happen out of nowhere.
I believe there is a problem with the transmission in this car. It is an lx with the 2.4l engine gdi. It's the standard engine. The transmission seemed "off" after a firmware update. Prior to this, the car really performed and rolled nicely. By that i mean, there was no detectable dray when taking my foot off the gas. In driving the car now, the car just seems to lug, as it takes more acceleration to get the car moving. The transmission "hangs up" at around 40mph, with no load on the engine. The tach at 40mph or thereabouts, reads around 1900-2200rpms. This is far too high in my opinion, before i go a little faster, and the trans finally shifts to the next gear, lowering the rpms to where they should be at 40 mph. Gas mileage is down approx. 20% to what i enjoyed before this started. I did have the car back to the dealer, fred beans in langhorne pa, for routine maintenance and mentioned it to the service writer. Of course (and i mean this with all due respect), they couldn't duplicate the experience. What the did do was wipe the transmission memory clean and we started fresh. The idea being the transmission would relearn my driving habits. I don't profess to know everything about a trans learning habits, but i do know that the trans should not hang up between gears for any reason. Due to return to the dealership for regular service. Will mention it again. Out of regular warranty but i did purchase an extended warranty.
Kia optima 2017 hybrid. 26k mileage and automatic transmission become very clunky, car jerks when shifting on any gear. Not stable driving, strange noises under the hood especially when vehicle goes uphill and even on straight road car twitches. No oil leaks from the bottom.
Missfire on cylinder 3, check engine light, code p0303. At 34,900 miles.
Seat beat sounds off while driving and seat belt is fasten. It dings as if the seat belt is not on. Secondly, radio plays but no lights no camera works from time to.
Bought on 9-12-2019 with approximately 15,400+ miles. It now has 15,750+ miles. It has stalled/powered off on me twice. First time was oct 7, 2019, parked on the curb when i was picking up my daughter from school, when she got in the car and i was aboutto drive off from the curbside and when i lifted my foot off the brake and stepped on the gas, the car wouldn't move. I realized the power off so i switched the ignition to off and turned it on again to start the engine again. I thought it was just a little glitch. It happened again on oct 26, 2019 when i was on the drive thru of taco bell. I was waiting in line and again, when i lifted my foot off the brake to move forward, it wouldn't move because the power had just shut off again. I had to restart the engine. I complained to my son about the car but didn't do anything about it because it was past the 7 day exchange or return. But planned to bring it up on my scheduled maintenance unless it happens again. I was always cautious and worried that i will stall in the middle of traffic or worse, while driving. Mostly the reason why i've only driven the car less than 300 miles since i bought it about 4.5 months ago. Then yesterday morning, jan 28, 2020, on my errands to two doctor appointments, the passenger seatbelt sign was beeping and flashing the whole time i drove around that day, when there was nobody with me in the car. It finally stopped when in the afternoon when i was close to home and after i picked my prescriptions from the pharmacy close to my house. Now i am curious and wondering why the navy man traded this car in when he'd only had it for la year and spent money on new black rims and blacked out tinted windows. I would like to have an inquiry on what problems the previous owner had with the car because of the short time he owned it and drove it. I'm more terrified to drive after reading other's issues.
Seat belt will not snap correctly it keeps unsnapping until you push down on release button and then it stays snapped.
The contact owns a 2017 kia optima. The contact stated that the air bag indicator illuminated. The vehicle was taken to weseloh kia carlsbad (located at 5331 paseo del norte, carlsbad, ca 92008 at (760) 496-3131) where it was diagnosed that the front passenger side seat belt was defective and caused the light to remain illuminated. The voltage alternator assembly needed to be repaired. The vehicle was repaired. While driving 40 mph, the vehicle inadvertently drifted to the right and left. The vehicle was then taken back to weseloh kia carlsbad, but no diagnostic codes were found and the failure could not be replicated. The vehicle was not repaired. On several occasions, while attempting to drive, the vehicle failed to start. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 300.
My vehicle has had multiple issues with its hybrid battery management system since purchase. It has been towed 4 times. While driving my car will start to jerk and a warning system telling me there is a problem with the battery management system (bms) and the power train. Itwill tell me to pull over or to contact the service department. This car has had its battery replaced and software upgraded numerous times, but i keep having the same issue. I'm concerned the battery system is faulty and it's dangerous to drive at this point, as nothing preceeds the issues - they happen out of nowhere.
Within a week both front and rear passenger wheel speed sensors failed. Resulting in a prompt on dash at start up and consistently displayed for aeb system service after vehicles automatic system scan an see difference in mileage in attached pictures. Kia technician said it is a common issue and sees atleast 4-5 vehicles per week with this part failure.
The contact and his daughter leased a 2017 kia optima hybrid. The contact stated that while driving at various speeds, the parking brake would active independently as the parking brake warning light would simultaneously appear on the instrument panel. The contact stated that while his daughter was driving at 55 mph, the parking brake had activated independently as the check hybrid warning message appeared on the instrument panel. Due to the parking brake activation, she lost control of the vehicle as the rear tires began to lock. The vehicle began to skid sideways and the contact also lost control of the power steering.the brake pedal was depressed but the vehicle continued to accelerate.as a result, the vehicle hit a guard rail which caused the vehicle to flip approximately six times and ultimately landed in a wooded area. The front air bags did not deploy upon impact. The contact's daughter was initially trapped in the vehicle, once she was removed by paramedics, she was treated at the scene for minor bruises and burns in an ambulance. She did not seek further medical assistance after the accident. A police report was filed. The vehicle was totaled as a result of the accident and was towed to an independent tow yard. The manufacturer was notified of the failure and was given a case number. The failure mileage was 23,000.
I was driving today and the steering locked up while i was moving.
While my significant other and i were driving down the highway our car began smoking from under the hood, then smoke began coming through the air vents inside the car; within seconds we seen flames coming out from under the hood and immediately evacuated the vehicle in heavy traffic with no where to pull over. Within minutes the entire car was engulfed in flames. There was no warning, our car was regularly maintained, there were no check engine lights or others displaying on the dash, no leaks or overheating to cause this.
The shark fin antenna cover just broke off while i was driving
Power train; shift lock specifically: had to use the release control more than once. While driving when it happens, i feel a surge/ decline in acceleration(something i requested be checked a year and a half ago, but kia said they could not recreate my description).continues to drive but sluggish to accelerate. Once i put into "park" i cannot get it out of park except to use release. It did reset(?) when i turned the car off.suspension; first few months of owning the car i periodically heard a creak in rear suspension here and there when backing out of driveway/gutter slope. Have noticed an increased creaking and more bounce while driving over time but have not even owned car more than 2 years.
The wiring harness was replaced in my 2017 kia optima in 2019 at approximately 45,000 miles. Kia replaced my engine january 2020 because it was consuming large amounts of oil. I just got my car back in january 28, 2021 with a supposedly new engine. On march 3, 2021, my car caught fire while pulling out of my neighborhood actually driving down the street.smoke and flames were coming out from underneath the hood the of the car. The entire front end of the car burned. Thankfully, the fire department got the fire out and no one was injured.
Bought my kia 1 ago & always had a problem w/headlights always turning on & off when in auto mode. Trunk latch had to be replaced due latch not locking when trying to close trunk. Dealership said they get 20-30 latch issues w/my make & model of kia every week. After vehicle starts car just dies & engine light comes on. At times car will stay on but stutters like its going to die.
The shark fin antenna snapped off while driving. I hit nothing, just driving on the highway.
Abs light and trac light on.right rear hub bearing needs replacing. Vehicle only has 78,000 miles.
Seat beat sounds off while driving and seat belt is fasten. It dings as if the seat belt is not on. Secondly, radio plays but no lights no camera works from time to.
I purchased a new 2017 kia optima in feb of 2017 and on july 17 2018 i was driving down a street when i slowed down to a stop so a car can back out when the car violently shook then shut off. I tried multiple times to restart it but just shook again and turned off. My husband pushed me to the sidewalk where i tried again to restart it and it finally stayed on with no lights showing up. Took it to the dealership on a tow truck and was told nothing is wrong with it. They kept the car for a day and said i can pick it up it's perfectly fine. I have a case open with kia and they told me not to restart the car because the codes will erase and that's what happened. I told kia i will not be driving the car because it's not safe and i have children. Their response is nothing is wrong with it so i decided to drive it only to take my husband to work for the next 2 weeks and on august 13 2018 while i was driving the lights came on and i could not get any gas so i was just coasting. Luckily i was able to pull into a parking lot and park but i also took a video of what lights came on as well as when the tow truck came showing the lights were still on even though i did not completely turn the car on. I have a rental for 2 weeks and a field tech is going to drive my car for 1 week to try and duplicate the issue even though it already happen for the second time. Now i'm waiting on what the issue is.
While on an hour's drive the bsd (bling spot detection system) ceased to operate. The actuator switch was illuminated, but an error exclamation point appeared on the dash noting the bsd failure. I drove on further until i came to stop at a traffic light. This had happened a couple of months ago, also. I turned off the engine and pulled the key. I waited 30 seconds and restarted the car. They system came back online. Further along on the drive it happened again, as i was driving on a hilly road. When i went to give the car more gas, the car did not respond. I floored the accelerator, and the car still did not respond, while the bsd malfunctioned again. It was simultaneous. Additionally, the system on the dashboard that indicates where the shifter is went dark and the exact same time as the failure in both cases on this day. Of course i took the car to the dealer. They could not re-create the issue. They called kia corporate to see if there were similar reports with a fix they might know of. The factory sent a cya response to the dealer stating that knew nothing of this issue. I had gone on the internet and found scores of similar bsd failures in both kia and hyundai which are sister companies. I have to believe the bsd module is made by the same manufacturer for both companies. I told the dealership if it happened again while i was in the area of the dealership i would drive the car there so they could see and possibly come up with a diagnostic code while the failure was in progress. They had no explanation for the associated loss of power...
We lease a 2017 kia optima hybrid with technology package. It has 1986 miles and is three months old.last week the car while in motion just stopped in the middle of traffic on a major roadway with no warning. My wife was able get off the road by constantly restarting the car. After almost one week we found out that it was a failure of the battery management system would not charge the main battery.
Driving on the expressway the vehicle was slow to accelerate into traffic had to push the gas to the floor to get vehicle to move almost hit in the rear. Came to a stop light once green pressed on the gas the car went to 25mph jerked and would not accelerate over 25mph. Someone can been killed.
The contact owns a 2017 kia optima. While driving approximately 65 mph, the contact attempted to change lanes, but the vehicle did not accelerate. It took approximately four seconds for the vehicle to respond. The contact also stated that the failure occurred five other times. The vehicle was taken to the dealer (lupient imports inc. In brooklyn park, minnesota), but the failure could not be duplicated. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 450.
Within a week both front and rear passenger wheel speed sensors failed. Resulting in a prompt on dash at start up and consistently displayed for aeb system service after vehicles automatic system scan an see difference in mileage in attached pictures. Kia technician said it is a common issue and sees atleast 4-5 vehicles per week with this part failure.
The contact owns a 2017 kia optima. The contact stated that the vehicle did not function when the accelerator pedal was depressed. The contact stated that the vehicle took multiple attempts to be operated normally. The failure occurred without warning. The contact stated that the failure recurred on several occasions. Lupient kia of brooklyn park (7911 lakeland ave n, brooklyn park, mn) was contacted, but the cause of the failure could not be diagnosed or replicated. The manufacturer was notified of the failure and did not assist. The failure mileage was approximately 500.
The rear view mirror is situated too low, creating a large blind spot in the center of the windshield. Often, at a 4-way stop, the car approaching from the right is completely blocked out. Driver is forced to crouch down so as to look under the mirror in many driving situations. This has nearly caused an accident a number of times.
I can not see the car on the right if i want to switch lanes on a high way.in traffic i get not zoom in and out of lanes, either i (the driver) or the passenger needs to turn their head in order for the driver to turn right. I tried the little mirrors that you stick on but that did not work.when i test drove it, i did not realized it for i drove it regular roads
Was driving through a tunnel when i heard a loud pop, and then the sounds of glass shattering and wind.the sun roof of my car was completely cracked.the interior sun shade was the only thing that prevented me from having a glass shower.
The contact owns a 2017 kia optima. The contact stated that the sun roof exploded without impact while parked in the garage. The contact stated that while in the house she heard an abnormally loud booming sound. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The manufacturer was not made aware of the failure. The failure mileage was 37,300.
Within a week both front and rear passenger wheel speed sensors failed. Resulting in a prompt on dash at start up and consistently displayed for aeb system service after vehicles automatic system scan an see difference in mileage in attached pictures. Kia technician said it is a common issue and sees atleast 4-5 vehicles per week with this part failure.
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