We found the following complaints for KEYSTONE BULLET (2014)
Read complaints for KEYSTONE BULLET (2014)
The contact owns a 2014 keystone bullet 284rls travel trailer 28ft. The contact stated that the vehicle's light switches became inoperable. Upon expecting the ceiling lights, the contact noticed that the light switches had melted and burned. The contact also stated that the sockets were burned. The contact stated that the switches were mounted to the exterior of the wooden cabinets and was concerned of greater heat dissipation. There were no warning indicators illuminated. The vehicle was not taken to a dealer. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but did not offer any assistance. The failure mileage was unavailable.
Windows were manufactured in mexico. Windows do not fit and improperly installed.claim was made and and denied within warranty period. Keystone after warranty was out changed complaint to another cause without inspection and denied again as out of warranty. The worst customer service i have ever experienced.
The contact owns a 2014 keystone bullet. The contact stated that water entered the rear panel of the trailer. Upon inspection, the contact found that the aluminum molding heated and caused the rear panel to warp. An independent mechanic was contacted and confirmed that inadequate material was used, which caused the failure. The dealer and manufacturer were not contacted. The failure mileage was 1,500.
The deadbolt lock on the door of the trailer would not unlock. We had to climb trough the emergency window, but the lock would not turn from the inside either so we had to unscrew and remove the door handle. Then remove the deadbolt so we could use the door. The second incident that happened was on 7/5/2015. When we returned home from our trip while washing the camper we noticed the axle spring shackle was hanging down. Upon inspection we realized that the bolt was missing and at some point must have snapped off the vehicle while we were towing it. Luckily we did not crash. The passenger side suspension was sitting on the frame of the trailer.
The deadbolt lock on the door of the trailer would not unlock. We had to climb trough the emergency window, but the lock would not turn from the inside either so we had to unscrew and remove the door handle. Then remove the deadbolt so we could use the door. The second incident that happened was on 7/5/2015. When we returned home from our trip while washing the camper we noticed the axle spring shackle was hanging down. Upon inspection we realized that the bolt was missing and at some point must have snapped off the vehicle while we were towing it. Luckily we did not crash. The passenger side suspension was sitting on the frame of the trailer.
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