We found the following complaints for KAUFMAN TRAILER (2013)
Read complaints for KAUFMAN TRAILER (2013)
I recently purchased a hydraulic dump trailer from kaufman trailer manufacturer. When irequested an operational, safety and user manual from the company, they could not provide oneand did not seem to care about my request for safety. My concern is that there are many safetyand operational issues that are not addressed in writing and the company needs to provide auser manual. A competitor trailer company bri-mar trailer manufacturer provides a 146 pageoperational, safety and user manual. A few examples of concern are as follows:1. Introduction/general information2. General safety information.i could list many more but the list is endless. I am not trying to punish this company i am tryingto make it a better company and lessen it's liability against injury and possible death. Thecompany does provide tire and axle manuals but they are copies provided by the tire and axlemanufacturing company's. Kaufman trailers does not provide a user, operational and safetymanual for their product. My wife and i have already made several mistakes using this trailer forlack of written instruction, fortunately nothing serious happened but there was the potential ofserious injury. My request is a reasonable request and would not cost the company anysubstantial money. All cost to produce a user manual could be easily made up in the cost of thethe trailer. I would hope that your consumer safety organization would take a proactive positionand at least let this company know they are being reported and reviewed for possible safetyviolations. I would also hope that the fact these company retain attorneys will not dampen yourefforts to make this happen. Thanking you in advance, [xxx]the company name and address is as follows:kaufman trailers702 n. Silver streetlexington, nc 27292www.kaufmantrailers.commy email address and phone number are as follows:email: [xxx]phone #: [xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
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