We found the following complaints for JEEP LIBERTY (2004)
Read complaints for JEEP LIBERTY (2004)
Slid on ice slammed into bank hard, flipped around slid on side of the car. The car, flipped back around and slid on the other side then back up on the wheels. The airbags did not deploy when i slammed into the bank. But i have the bruises where the seat belts worked.
The contact owns a 2004 jeep liberty. While driving at an unknown speed, there was a burning odor inside the vehicle. In addition, the contact stated that the passenger side air bag warning light illuminated intermittently. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown. The vin was unavailable.
The contact owned a 2004 jeep liberty. The contact stated that while driving at 50 mph, the contact was fatigued and possibly fell asleep. As a result, the contact crashed into a cement barrier. The air bags failed to deploy. A police report was filed. The contact sustained a severed tongue that required medical attention. The vehicle was towed to an independent mechanic. The vehicle was destroyed. The manufacturer was not notified of the failure. The approximate failure mileage was 176,000. Updated 05/24/16*lj
T-bone another vehicle at 45 mph, air bags did not deploy and seat belts did not hold driver or passenger back from hitting windshield and steering wheel.
The contact owns a 2004 jeep liberty. The contact stated that she received a recall notice for nhtsa campaign number 12v527000 (air bags)several months ago and the dealer stated that the parts were not available for repair. The manufacturer was notified. The contact had not experienced a failure. The vin was not available.
The contact owns a 2004 jeep liberty. The contact stated that while driving 55 mph and attempting to avoid striking a bear, the vehicle flipped over and crashed into a ditch. The air bags failed to deploy. The driver sustained lacerations to the head, which required three staples. The front passenger sustained a concussion and back injuries. A police report was filed of the incident and the vehicle was destroyed.the manufacturer was not notified. The failure mileage was 134,000. The vin was unavailable.
I was in accident on sept 27 and the airbag did not deploy until the vehicle stopped it took about 5mins after accident then there was a smell like rubber and it just went poof didn't make contact with my face or body. Stationary on hwy 89 and was fired from my job for not being able to start the next day. I am left handed and was not able to contact ya'll thank you
Nar 8/22/02 side impact accident occurred and vehicle side air bags did not deploy.dealer notified.
The contact owns a 2004 jeep liberty. While driving approximately 30 mph in snow and icy weather, the vehicle began to slide and the contact was unable to control the vehicle. The contact drove over an embankment and crashed into a tree. The contact sustained injuries to the left leg, knee, left shoulder and right breast. A passenger sustained injuries to the neck and stomach. The air bags did not deploy. A police report was filed. The entire front end of the vehicle was moderately damaged. The vehicle was not repaired.the failure mileage was 65,000. Updated 03/29/11
Owner of vehicle opened door and leaned inside to start vehicle.he inserted key and turned the ignition to the "start" position.the driver's side air bag spontaneously deployed.owner was injured.no other air bags deployed.seat belt pretensioners did not deploy.
The contact owns a 2004 jeep liberty. The contact received notification of nhtsa campaign number: 12v527000 (air bags) one year ago and stated that the reasonable time for repair had surpassed. Both the dealer and the manufacture were notified. The dealer was unable to provide a time for when the part would become available. The contact stated that the air bag and seat belt lights were both illuminated.
Dt*: the contact stated when applying brake pressure the vehicle lurched forward.when attempting to make a low speed stop at a stop sign, the vehicle suddenly accelerated into traffic.the vehicle continued to accelerate even though brake pressure was applied.the vehicle struck a culvert, rolled 3 times and eventually came to a stop along the embankment.the contact was extracted from the vehicle by emergency services.although the contact was wearing a seat belt, minor injuries were sustained.upon initial impact, the seat belt released from the buckle assembly and the air bag did not deploy.a police report was taken at the scene.the vehicle was deemed totaled by the insurance adjustor.
The airbags did not deploy during a car crash. I was involved in a accident 5 dec 2012. I managed to avoid a bigger crash by swerving but my jeep lost control when the tires on the passenger side blew out due to the impact of the crash androlled into a fence. My front air bags never went off. Shouldn't they have? i've since found out there was a recall, but i did not own the car at the time. Do i have a claim?
The contact owned a 2004 jeep liberty. While driving approximately 65 mph, the front end of the vehicle shook. The axle fractured and the vehicle crashed into the retaining wall. The vehicle spun counter clockwise and the rear passenger side tire detached from the vehicle. The vehicle stopped spinning and faced oncoming traffic. The vehicle was unable to be moved. The air bags failed to deploy. There were no warning lights illuminated. The contact received head injuries and the contact's children who were in the back seat of the vehicle received facial, arm, back, head, and eye injuries. Medical attention was received. The vehicle was destroyed, but not towed. A police report was filed. The manufacturer was made aware of the failure. The failure mileage was approximately 156,280. ....updated 01/13/16
The contact owns a 2004 jeep liberty. The contact stated that the air bag warning light remained lit for several months as the failure progressed. The vin was included in nhtsa campaign number: 13v252000 (fuel system, gasoline, structure). The dealer stated that the part would not be available within a reasonable time frame. The dealer did not indicate when the part would become available and the contact had been waiting for years to receive the repair. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. The failure mileage was unknown. Parts distribution disconnect.
I was stopped in line with three cars in front of me waiting to turn in to take my granddaughter to school. All of a sudden, i was hit from behind. My jeep liberty 2004 was forcefully pushed into a car in front of me. My front end was crushed. My airbags never deployed with the forceful impact.
I was recently in an accident where a truck driving erratically slammed on their brakes causing a 3 car pile up, in which i was caused to rear end the vehicle in front of me at about 35 miles per hour. The airbags failed to deploy causing my face/head / chest to hit the steering wheel also causing severe neck pain and other injury. I would like to know how to purse the manufacturer for the defect. There is no reported accidents or airbag deployment to the vehicle.
Ltr fm charles blackley (va) owner of a 2004 jeep liberty airbag which automatically turns off.writer question how to reactivate airbag re: safety reply to the richmond, va district ofc dot #2004-4081. *mr the passenger air bag turnedd off when the consumer's 106lb wife sat in the seat.*sc
Was rear ended by a driver going at least 55. Airbags did not deploy. Hit the steering wheel pretty hard.
Two issues as follows;1) the lower front ball joints had deteriorated and make a loud popping and clunking noise when turning at low speeds. Our mechanic says the lower front ball joints have completely failed, creating a very dangerous safety issue.2) the airbag light stays on, does not turn off.
While driving at 25 mph, the driver side air bag deployed for no logical reason.the consumer lost control of the vehicle and collided with an embankment.the vehicle never ran over anything or hit anything before the mishap. The consumer suffered a sprained wrist, a concussion and trauma to his back.the consumer also reported that before the air bag deployed, that electrical currents from the steering wheel were shocking who ever drove the vehicle.this electrical shock has happened on three different occasions and the dealer has tried to find the source.the manufacturer and the dealer were aware problem.headlights go out intermittently, dealer replaced switch.*la
The contact owns a 2004 jeep liberty. The contact stated that while driving at 60 mph, the contact collided into the rear of another vehicle. The air bags did not deploy. A police report was filed. No injuries were sustained. The vehicle was not diagnosed or repaired. The vehicle was towed to contact's residence. The manufacturer was not notified of the failure. The failure mileage was approximately 275,000.
The contact owns a 2004 jeep liberty. The contact stated that while stopped due to a traffic back-up on the ramp at the i-271/i-480 interchange, the vehicle was crashed into the rear by another vehicle (gmc suv) driving approximately 48 mph. The air bags failed to deploy. The rear of the contact's vehicle instantly became engulfed in flames.the contact's mouth struck the steering wheel and his upper face was thrown into the windshield. The contact sustained injuries to the face, loss of his upper teeth, a fractured cheekbone and nose. The contact also sustained burns to the left hand, wrist, upper forehead, left eye and ear, right ankle and the left knee. The contact also sustained a concussion. He was transported to a local hospital for treatment. The manufacturer was not made aware of the failure. The vehicle was destroyed. The approximate failure mileage was 152,000.lh.....updated 10/30/13 . Updated 11/5/2013
August 1, 2015 the left rear passenger window dropped and the rear of the vehicle.in the same month my jeep started to slightly fishtail as if driving in very strong/ high winds.lastly on november 28, 2015 the passenger air bag sign is showing " passenger airbag off"when it was never a illuminated before.
My daughter was recently involved in a head on collision with a telephone pole upon making a turn at about 35mph.thank god she is okay, but her car, a 2004 jeep liberty 4d 4x4 ltd was totaled. The airbags did not deploy in the accident and i wanted to report this failure.
The contact owns a 2004 jeep liberty. The contact stated that while driving at 40 mph, the rear passenger side of the vehicle veered to the right. As a result, the contact crashed into an embankment. The air bags did not deploy. The contact sustained mild injuries to his left waist, but did not seek medical treatment. A police report was filed. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The vin was not included in nhtsa campaign number: 12v085000 (suspension). The failure mileage was 117,000.
My jeeps airbag failed after vehicle crashed into a bush and rolled 60-80 feet down an embankment afterhitting an animal on an icy road.. My concern is that i was not notified by my dealer (taylor & sons, ponderay idaho) or by chrysler regarding any safety recalls until after the crash. I found out about recalls after my insurance agent gave me a list of recalls recently .
In one car roll over accident, side airbags did not deploy, even when vehicle slammed on the ground with enough force to have the 2004 jeep liberty limited to pop back up on it's tires.
On february 21st 2012 i was driving to work. I lost complete control of my vehicle and went down a steep ditch and crashed into a tree. My air bag did not deploy. My vehicle was declared a total loss. Now i have received a recall, saying a control arm could break and cause loss of vehicle control and cause a crash.
2004 jeep liberty collided with a power pole causing major front end damage, but the airbags did not deploy.front end wasreplaced.
The contact owns a 2002 2004 jeep liberty. While driving 45 mph, he crashed into a large rock, which caused the vehicle to flip over twice.the contact stated that the airbags did not deploy.as of june 6, 2008, the dealer had not inspected the vehicle. The driver sustained an injured neck and broken ribs. In addition, the passenger received a cut on her forehead.the failure and current mileages were 94,000
Dt*:the contact stated while driving 80 mph, the vehicle was involved in a front end collision with an 18-wheeler.neither one of the frontal air bags deployed.both the driver and passenger suffered bruising and back injuries.the vehicle was not taken in for service and a police report was taken.updated 09/15/06.
Passenger side "airbag light and dash airbag malfunction" are lighted continuously.the parts (2) have been on order for 3.5 months.the dealer cannot get an estimated time of arrival from chrysler or the parts vendor.chrysler has provided a rental car and the dealer has my 2004 jeep liberty sport with 9712 miles. On the odometer.the chrysler bankruptcy has left me in limbo.i and the dealer are very concerned about the safety of this vehicle.
Easy rollover/non-deplloyment of driver airbag in serious accidenton april 10, 2006,while travellilng in right lane, under the speed limit, on i-85 in montgomery, alabama, a large german shepherd type dog ran out in front of the 2004 chrysler jeep liberty i was driving. I swerved towards the road shoulder, in order to get out of the heavy traffic.the car immediately rolled over(side to side), and then hit a guard rail, head on.the jeep then flipped over, back to front.i landed upsdie down, with smoke filling the car.thedriver steering wheel airbag had not deployed! though diisoriented, i managed to free myself from the seat belt, crawl over the passenger seat, and wedge the door open to crawl out.an ambulance took me to the hospital, where i was thoroughly examined.i suffered no severe injuries-in fact,miraculously escaped with only severe aches and pains.as my chest had hit the steering wheel, i experienced the most pain in my sternum.two weekslater, i still am in pain, especially in the chest area.just days after the accident, i called chrysler to alert them to the rollover, non-deployment of steering wheel airbag.i was referred to a legal department rep who demonstrated a nasty demeanor until i asserted i was not interested in pursuing any legal recourse, but was only interested in bringing this information to their attention, as another person involved in such an accident might not have as fortunate an outcome as i.a few days later, a private investigator, hired by chrysler, called me to ask further questions after having examined the car at the salvage yard.a few days after that, i received a letter from daimler-chrysler, asserting that the type accident i had, would not set off the sensors that would deploy the steering wheel airbags.i find this ludiicrous.the car is totalled.after the initial rollover, i hit a guard rail, head on.my chest hit the steering wheel hard!i'm still in pain.
The contact stated thatthe 2004 jeep liberty was experiencing the same symptoms described in recall 07v192000,but this vehicle was not included.she would like to have the scope of the recall expanded for the intermittent radio/ip/side mirrors/rear wiper.there was also a buzzing somewhere in the dashboard.the speedometer was acting erratically. Update 05/04/07
2004 jeep liberty passenger side air bag is turned off automatically for adult and teenage passengers under 110 lbs.there is no over-ride to this design.
While driving the vehicle experienced a roll over, and upon impact, the side curtain air bags did not deploy .driver had no major injuries., however the driver sustained cuts and a concussion from the force of the vehicle slamming on its side.
I had a very serious car accident where the 2004 jeep liberty sport rolled over several times after swerving on the highway going 68 mph.the front airbags didnot go off in this kind of crash.there was no front impact.however, the vehicle was equipped with side curtain airbags which did not go off.i was very surprised that they did not go off in this kind of impact when there was clear impact on the driverside and passenger side doors , both the driver and passanger side door windows shattered.the vehicle had been totaled.i believe there was additional bruising and head impact of the driver and passanger duethe side curtain airbagsnot going off.
Passenger side locks inoperable.when clicking remote keyless entry door locks would lock and unlock continuously for up to ten seconds. I feel this eventually led to the lock motor burning out.
The contact owns a 2004 jeep liberty. While driving approximately 35 mph, the contact heard a noise emerging from the rear driver side door similar to an engine running. The contact arrived at her house and noticed that the rear driver side window was down. The window motor would not bring the window back up. The contact also stated that the vehicle was repaired for the front driver side window motor last year. The manufacturer was notified of the failure. The vehicle was not repaired again. The approximate failure mileage was 87,000.
This car has an electrical issue that no-one can figure it out. It keeps giving us all these error codes: p0430, p2305, p2311, p2317 and p0430. We had replaced all the sparkplugs, the electric coils, battery, starter, the computer (pcm), ignition switch, the 02 sensor and still the car will not stay on and shakes while is running.
The window regulator has failed in the window.this is a well known problem.just sitting at a light and the window falls down because of a small plastic piece that holds the window up breaks.
2004 jeep liberty sport has loss of power and is quittingcustomer states that he has had multiple parts fixed and replaced and now the vehicle has the same failure problems as last year.**nar*the consumerhas had 2 fuel pumps replaced, a wiring harness in the firewall, cruise control sensor replaced, the entire module replaced, ball joint replaced and now the vehicle is losing power and quitting again. The consumer further stated that the speedometer and tachometer both are going crazy.
Headlights began turning themselves off and on while car was driving at night along highway.audible clicking heard each time the lights would cycle off or on.
All door locks stopped working
My husband is a mechanic. He and his employer were trying to maneuver a 2004 jeep liberty into the work stall from the parking lot. The jeep had a broken ball joint (a condition that they later found was under recall notice) and would not steer, so my husband was guiding it with a floor jack while his boss was behind the wheel, braking when necessary to help control forward momentum. The vehicle was idling. This is standard procedure, one carried out many times by both men. Both men have at least 25 years of experience each as auto mechanics. There is a lip just at the door of the shop to prevent water from coming in, and when the jeep came to this lip, the vehicle tipped slightly, and the right front tire touched the ground. Instantly, the engine revved and the vehicle jumped forward at full power. The boss literally stood as hard as he could on the brake but to no effect. The vehicle left a long black skid line behind it where the back tires were trying to brake, but the front tires were continuing to accelerate. My husband was hit and dragged fifteen feet then crushed against an upright support. According to both mechanics, the front wheels should not have had power to them, since the vehicle was not in four-wheel drive and cannot put itself into four-wheel drive: a lever must be raised manually. My husband had to be life flighted to emmanuel hospital where he was diagnosed with a collapsed lung, broken nose, broken collarbone, nine broken ribs, and a broken ankle. He also suffered general crushing of most of his body. A broken left rib was diagnosed two weeks later.the jeep was taken to a local chrysler dealership for repair of the broken ball joint and the transmission pan, damaged in the accident.
I was sitting at a red light waiting on light to turn, car completely shut off, smoke was coming out from under the hood. An emergency vehicle was sitting in front of me and they got out with fire extinguishers. When i raised the hood the fire flamed up more. There was a recallo4v337000 on the alternator could cause a fire under the hood. I never received a letter on this. I received a recall 2 0r 3 years ago and took it to jeep dealer in kodak, tn. But it was not for this recall
I attempted to start the car but the starter wouldn't turn over. I checked the fuses and relays for the ignition system, and everything was ok. I had to have the car towed to the dealer. The dealer told me that the entire steering column had to be replaced, because 2 tabs which held the ignition switch were broken.i've searched online sites and find that there seems to be all kinds of problems with the steering column and ignitions switches on the jeep liberty. Cost of this "minor" repair $600 plus towing. Mileage 82k.
The contact owns a 2004 jeep liberty.the contact stated that while driving approximately 25 mph, the vehicle stalled without warning. There was smoke emitted under the hood, and sparks under the vehicle.the vehicle front end then became engulfed in flames.the fire department extinguished the fire. The vehicle was towed to the dealer who indicated that they could not diagnose the vehicle due to the damage.the vehicle had not been repaired.the manufacturer was notified of the failure.the approximate failure mileage was 130,000.
Ihave a jeep liberty (2004, 2wd, v6) and have a problem with the headlights turning off for a second and then back on for no apparent reason. When this happens the relay can be heard opening and closing. Unfortunately i have not been able to find an accurate electrical schematic (the one in the hayes book does not seem to agree with the wiring in the car). [xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Driver side back left window regulator has failed twice. From my research, this is a common problem for the jeep liberty.
The contact owns a 2004 jeep liberty. The contact stated that while parked, the doors would not lock with the remote or the key. The contact stated that the doors failed to lock from the interior of the vehicle. The vehicle was taken to a dealer where it was diagnosed that the bcm needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 80,870.
Same as some of the other complaints;vehicle refused to start.random at first, the wouldn't start at all.towed to dealer and entire steering column has to be replaced to fix one small part, which is on backorder.will contact the manufacturer tomorrow to complain, doubt it will help.i have seen multiple complaints with this issue, jeep should do something about it!$800 in repairs.last jeep/chrysler i will ever own.i don't have the vin right now, as the vehicle and registration are at the shop.
We have had repeated failures on all of our window regulators since we purchased our jeep. The first occurrence was in 2006. I would have to pull our repair file to get the other dates. We currently have another window out, it is taped up to keep things out. This is the window in the back behind the front passenger seat. This has already been replaced. The replacements don't even hold up. We are senior citizens. No one "plays" with the windows. We use our ac so windows are not opened and closed. They just fall down on their own. We can not afford to keep replacing the window regulators. The dealer said he thought there was a recall on this because it is such a big problem ,but i don't see anything here except window regulator complaints. When are they going to take this problem seriously?
All lights, (including headlamps), intermittently turn off.this has happened 3 times already, all at night while driving 65-70 mph on the highway.the first occurrence was around july, 2009.the last occurrence was last night, june 7, 2010.nothing but pitch blackness when they went off.had to try to steer car to side of road.if you turn the headlamp on/off a few times or jiggle the control it will turn on/off and then stay on.this is pretty dangerous.this is my daughter's car and i will not let her drive it anymore as a result.
Simply rolled up my windowthen it stopped and window fell down. Took off the door panel to examine and the cable still moved but made a lot of noise and window didn't move. This is the second timei've had this issue. I replaced the rear passenger window regulator when ipurchased the car and now that one is messed up also. The one that recently broke is the front right window.also my head lamp is showing issue with not coming on and i've already tested the stirring column switch.
Rear driver side passenger window literally fell into the door for no apparent reason. The window now has to be taped up continuously and the window falling down can be a hazard and dangerous of kids in the back. Not to mention this is a very large and common problem with this model. Jeep/chrysler needs to recall this defect in workmanship and parts a to make sure the windows just don't fall down into the door. This is not a result of abuse just lousy parts and design and workmanship. Its dangerous and needs to be recalled. Google the problem and see how many thousands have complained. Then think about those that have not complained.
While driving vehicle the engine cut off.after towing car to dealership, the problem was diagnosed ignition defect and the ignition was rebuilt.
The contact owns a 2004 jeep liberty. While the contact wasdriving approximately 60 mph, the engine warning lightilluminated on the instrument panel and suddenly the engine stalled. Also, the speed odometer displayed an inaccurate reading which fluctuated when traveling. The engine restarted and thevehicle was able to resume normally. The vehicle was taken to anauthorized dealer where there were replacements of the cruisecontrol sensor, speed control and computer module. The vehicle was taken to an authorized dealer on seven separate occasions for the identical failures. The contact had concern of the safetyhazard involved. The failure continued to occur after the service repairs. The failure mileage was approximately 3,000.
Jeep was shut off and in park in parking lot when flames were seen coming out from under the hood. By the time the fire dept. Arrived, the fire had started to breach the firewall in the front of the jeep.
All window motors have a problem and 3 have gone out ...
I was driving up the street heard something like a ran over something then jeep cut off got out to see if i ran over something but nothing was there and jeep would not start back up, what if i had been on the highway or busy traffic i could have been seriously hurt, which u am blessed that did not happen, the problem i have is chrysler should notake anything that could cause you bodily harm. A computer should never go out that is dangerous. I had to have the jeep towed to my home and then to a ship on two different times an one time back home from the shop because i did not have 900.00 to repair. So i'm stuck without having my jeep repaired because i'm on a fixed income. Also having electrical problem where chrysler did poor wiring., cigarette lighter keep going out, blinker and radio wiring is terrible and one of the front lights. Chrysler you got to do a better job, because i loved my jeep, but very disappointed because i can't afford to have it repair.
The contact owns a 2004 jeep liberty renegade. The contact stated that while driving 65 mph the speedometer and odometers failed. The vehicle was taken to a dealer who diagnosed that due to the bcm modular burning out the speed sensor, the speed sensor needed to be replaced. The contact mentioned that this was the fifth time the sensor failed. The vehicle was not repaired. The failure and current mileage was 90,000.updated 12/28/12 updated 1/15/2013
The steering gear is coming apart and is slipping which causes it to feel like you're driving sideways down the road. The windows will not go down without making a horrible noise and the thermostat housing needs to be replaced. After driving the jeep it smells like its been on fire.
I reside in southern california, we were experiencing thunder showers earlier in the day. I went to a 5 hour class, upon returning the horn was blaring, i could not stop it so i had to take the fuse out. Then i started the car but the gauges were acting strange. I had a half a tank of fuel but it was reading as if i had a full tank, then the engine light was on, after i got home i shut of the ignition but the car would not shut off. My car is a manual, 4 cylinder, with no power amenitiesit is a basic car, no air conditioning. It is just a 2004 jeep liberty. After i popped the clutch lightly to stop the engine my lights would not go off. It was not a major storm just a quick shower, it makes me worry quite a bit because this is my main vehicle and if just a little moisture causes havoc what if i was in the snow what kind of problems would it create. Another thing since a light shower caused havoc what does this do to the electrical on my air bags?
Headlights go off then back on with a clicking sound under dash. Problem is intermittent. Chrysler case # [xxx].information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
I went to lock my doors after i came from the dealer and i noticed both my back doors do not lock. I believe this is a safety issue because the back doors do not lock when i am driving down the road and i have 1 year old that like to touch everything including door handles.
I purchased my 2004 jeep liberty in 2009 with 16k miles on it. In 2010 i had to have the passenger's side window regulator replaced at $200. In 2011 the back driver's side window had the same issue, but now the repair was quoted at being at least $400. In late 2016 the back passenger window did the same thing. This week march 2017 the driver's side front window has done the same thing and no longer stays up. All of these have happened while driving either on a city street or highway while moving.
The contact owns a 2004 jeep liberty.the contact stated that the vehicle failed to start on an intermittent basis.the dealer was unable to duplicate the failure.the manufacturer was made aware of the failurehowever, did not offer any assistance.the vehicle was not repaired.the current mileage was 12,472.the approximate failure mileage was 11,000. The starter was replaced. But did not fix the problem. Updated 11/09/2011 *ln
The window motor regulators fail extremely often--on average, one fails every 6 months. This sometimes happens while driving, and the window crashes down into the door. It is extremely distracting to hear the window fall while you are driving, the sudden thud could distract the driver enough to cause a crash, and any children or pets in the car are not only exposed to the elements, but are at risk of falling out of the vehicle. Other times, the window falls while the car is parked and the car is open for the world to enter. I have spent thousands of dollars on window motor regulators for this vehicle. I purchased it used in february 2009, the first window motor regulator failed less than 90 days later and one has failed every 6 months since. Chrysler refuses to acknowledge my requests or rectify the situation, despite a dozen mechanics having told me that this is a known defect.
The contact owns a 2004 jeep liberty. The contact stated that while driving approximately 40 mph, the driver's side seat warmers burnt a hole in the seat and the contact's pants. Also the passenger's side seat warmer failed to shut off and stayed on continuously. The failure recurred multiple times. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 115,000.
No warning. Efect as described by dealer involved adefective bcm, body control module. Peedometer, headlights, door locks, wipers, power windows, air conditioning would not work. Rear glass hatch opened and would not close/latch.
Both rear passenger and driver side window keep failing, the window regulator assembly keeps going up and i had to replace them twice
While driving at 25 mph, the driver side air bag deployed for no logical reason.the consumer lost control of the vehicle and collided with an embankment.the vehicle never ran over anything or hit anything before the mishap. The consumer suffered a sprained wrist, a concussion and trauma to his back.the consumer also reported that before the air bag deployed, that electrical currents from the steering wheel were shocking who ever drove the vehicle.this electrical shock has happened on three different occasions and the dealer has tried to find the source.the manufacturer and the dealer were aware problem.headlights go out intermittently, dealer replaced switch.*la
August 1, 2015 the left rear passenger window dropped and the rear of the vehicle.in the same month my jeep started to slightly fishtail as if driving in very strong/ high winds.lastly on november 28, 2015 the passenger air bag sign is showing " passenger airbag off"when it was never a illuminated before.
Vehicle indicated that passenger front door was ajar, this after ten minutes of driving.door was in fact not ajar. Passenger opened and closed door just to check, door then would no longer fully close. Pulled manual lock to see if it was stuck, whole piece came out.smoke started pouring out of hole and door metal was very hot to the touch. Removed door panel to put out fire inside. Lock actuator motor melted down and parts were smoldering. During this process the electronic back glass popped open as well and will no longer latch either. Chrysler recalled some 2004 liberty's for these motors overheating and seizing,was informed that this vehicle was not included and that we should have 'maintained the wiring in the door'.this vehicle is meticulously maintained!
My headlights turned off for about 5-7 seconds before coming back on again. This happened while i was doing 55mph in a very dark area and made it very difficult to see the road as there were no other cars around. This was quite scary as i had my 6 month old daughter in the car with me. The following morning my headlights turned on and off again 2 times quickly in a row while i was on the freeway traveling at 70 mph. Again my daughter was with me on my way to daycare. This is very dangerous as i cannot see the road and it also appears as if i am flashing my lights at other drivers. Hopefully when i take my vehicle to the dealership this week it can be resolved but judging on the complaints here if i can't duplicate the problem they can't fix it. This is a completely random event that has happened a few times now and is becoming more frequent. It sounds like i'm not the only one having this problem.
I bought the car used after i've been hit in the back from somebody and i no longer had my subaru or the money to buy another subaru so i was stuck buying this car in the meantime and the windows work but only for a little bit 6 hours after i bought the car the engine light turned on course it didn't have any transmission fluid so i put some in but one window dropped had to pull it out and now the driver door does completely will not roll up or rolled down and then i see that they have done some work to it because i didn't notice when i bought it that the door has power they have opened it another issue is that i washed my car when i call the person that bought itwas a little small dealership i stated that i washed the car he stated to me to me "you washed the car?" i said yes i didn't ask any questions however the next day the front left headlight went out and it cost me $15 so not sure what else i can do it appears that there was a recall there is a recall on the fuel tanker what not they can catch fire i would like the recall to be repaired also i should have noticed that the car occasionally randomly feel like it's fishtailing while i'm driving i was struck by a vehicle on the freeway while i was walking after my jeep grand cherokee that i had prior to my subaru completely died on the middle of the freeway i began to walk to the call box when i was struck by a car so i have to have a safe car i am a single mother and grandmother thank you for your attention in this matter.
I had been having this problem around three weeks ago, at hot weather i turn the a\c on, and after 10 minutes the engine starts reheating, i already take it to the chrysler jeep dealer, and they told me that they don't know what happens that everything is ok, my husband even scan the car and he got the po480, and they said that no everything is ok, i told them the situation that im worry about the reheating cause three days ago i has at the i95 at 65 mph, and it stars reheating very fast, i just pull over the car , but it can start a fire under the hood or something i saw a lot of smoke, i told them, and they said that they couldn't find anything that everything is ok. So if jeep itself cant not find the problem , who can.....? they said ....we don't know!!!!! this is a very weird situation , that the jeep itself can not find a problem in a car that they make.
For approximately 1yr, the headlights on my jeep liberty sport 2004 have been flickering on and off.it use to happen only once and awhile and they would go right back on and then stay on.however recently i have been unable to drive my jeep at night because the headlights constantly go on and off on me and sometimes stay off.
My horn will not stop blowing, it woke everyone in my neighborhood up at 10pm last night, and the only way it would stop was to disconnect the battery. Water seems to be leaking into my fuse box. I have taken the car to a mechanic and will see how it turns out.
My remote failed to lock or unlock the doors, and liftgate door. The doors had to be locked manually. The liftgate window would not close at all. Remote batteries were replaced . However, it still would not lock or unlock the doors and liftgate.when i pressed the unlock button on the remote, the emergency flashers came on.
While driving to work my engine just quit as i was shifting from 4th to 5th gear. I coasted off to the side of the highway and saw smoke coming from under the hood. When i lifted the hood, there were flames shooting up from everywhere! the biggest flames were near the side of the battery, but not on the battery so i shut the hood and moved away from the vehicle. Within the 5 minutes it took the fire department to arrive, it was completely burned up, including the front panel inside the jeep. Any part of the front of the vehicle that was not metal, was gone... Burnt!! as of this time, it is still unknown to me what caused the fire but chrysler sent an investigator out to view the vehicle and sent me a letter stating they would not be doing anything about it. I believe it was a wiring problem and have never had anyone work on any of the wiring since i purchased the jeep in 2010. I have no invoices to show repairs( as vehicle is totaled beyond repair), insurance( it did not cover a non collision fire) or etc... Just pictures and a fire report, if you want those.
Lights flicker when driving at night . Temporary loss of sight of the road . Major safety issue . I see mulitple complaints with no fixes , and no recall.online shows different models other than jeep liberty with the same issue . I am not sure whythey are not taking this seriously . Someone could die get seriously injured, also you could run over someone or animalwhen the blindness occurs it has last several minutes before the lights come back on .try to pull over to the side of the road with complete blindness very scary .this happens every time i drive at night . The time intervals between the flickering varies. If nothing is done which i hope is not the case it has been documented in case i have an accidentdie or kill someone.
While driving at night. Headlights go off and on. Almost every night. No one knows why it's doing this. Sometimes for 3 to 5 seconds. We need a recall on this, to find out why this is happening. Jeep dealers don't have answers for us, but they can charge us $ 75 for nothing.some day someone is going to get hurt when lights don't come back on.don't say we didn't warn you.[xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Drivers side door lock and rear view mirror control does not work at all.seems to be the wiring that goes thru the door into the body. This is a safety hazard. Not possible to get a photo due to the covering of the wires cannot be opened.
The rear drivers side window regulator needs replacement as it is defective.the extended warranty nor the dealership will cover this very common defect which will cost me $450.
Headlights intermittently flash on/off several times. I hear the relay clicking. This occurs one or two times every other day or so.
When trying to roll down front driver window, it made noise and cable worm came up in between glass and door jam, flapping on inside of window.window still worked but the cable wire would come loose sometimes and window would either not roll all the way down, or not roll down at all and other times would roll down just fine.i rolled the window down the other day and the cable wire came flapping up while the window glass is stuck inside the door. Had to pry window out of door and tape shut. Window motor still makes sound but no longer operates window.
While car was park .between the driver side and passenger side where window control is caught on fire burning car to a point where fire department officials were here to shut off.i have pictures to show u but file to big.i need someone to call me asap.
Takata recallthe drivers side ball joint sheared off because it cantbe greased .. The wheel fell off in a parking lot .. The passengers side is doing the same shearing off .. It made a whining noise on the drivers aide and is not making a noise on passenger side
Car just shuts off on highway... This has happened several times.... After restarting works okay as if re-starting booting electrical system...engine light on.. Rear hatch does not open... I believe this vehicle has major electrical problems from what i have read and experienced...
As i press the unlock button on my remote the door remains locked. I needed to have the door opened to change the taillights, but the door couldn't open so i took it to the dealer since i only owned the truck for a year.they said it would cost me about $200.00 to open the door and change the bulb, . Because the door actuator was busted.i couldn't afford that because the bulb only cost me $5.99. I only wanted the door open to change the taillight myself.well i returned home only to tell my neighbor the problem, he took off the panel and un locked the door changed the bulb in 10 minutes and told me the problem is the plastic hinge not the actuator , he rigged a string so that i can unlock the door until i can find the part, but no one sells the part.it is a small latch that unlocks the door. Very simple. The best part is neighbor fixed it for now for free!!
The swing gate fails to open, the window will pop up but the gate will not release at all. The swing gate only allows for a keyless entry. Wouldthis fall under recall no.d09? i have read that many other jeep liberty owners online experiencing the same issue, when i tried to researching for a fix. Periodically prior to this gate would popup on dash display.there is concern that motor controlling this may malfunction and come open on it's own.
Vehicle fire in parking garage. Engine area of car unexpectedly caught on fire due to a short circuit arc and failure of equipment.
June 13, 2013, third window regulator to fail within one year on my jeep liberty. Failed window regulators are front left and right windows, and left rear window. Very frustrated and disappointed with chrysler and how they are handling a known issue. After speaking with several employees and manager at the chrysler dealership. They have told me that chrysler is aware of the defect but they are unable to repair the failed window regulators at no cost to me. Therefore i continue to drive my jeep liberty without any working windows which presents a safety issue in the event of an accident. I have no way of getting out of my vehicle and it's an inconvenience to pull up to drive thru without being able to roll down my windows.chrysler, i'm sure you have heard this complaint many times. I would greatly appreciate if you would take care of your customer base and do a recall on these window regulators. Thank you.
Important this is translated from spanish to english in google translator.my reason for my complaint is, to help me with the problem i have, really do not know if this merchant exists or is something ghost. I have tried to communicate with the seller and with the local dealer but it is impossible no answer, as the place is far to go, i have not yet had the opportunity to go to the local. For this reason i think i am a victim of fraud. I have also tried to communicate with them using barios phone number, but it is impossible not answer.saturday 22 october 2016 i was cleaning the suv when i realize that the passenger seat lacks a turnillo and safety belts of defects are removed. I quickly call the seller but not answered. That same day i informed my mechanic avia come to my house, told my suv has a water leak and burned in the muffler, when my check mechanic tells me is not water is oil, again i contact the seller and i sent him a text message and does not answer me, my mechanic informs me, the trader can not sell tire truck with bad quality, my suv the tire are worn, not really sap that information. Until today i call and leave a text message to the seller but he does not answer when i call the merchant i end the call. For this reason i think i am a victim of fraud.please ask for help because now i have no car and not think it's sure i use the suv in these conditions, another thing i want to add on the water leak, the reality is that the radiator is broken, the seller lied to me deceived me, the me i swindled.that day when i got home it was night, i when i get home check the part of the front of the suv, the part where the engine is, the water reservoir had no water, for me that was strange and contact the seller, i told the salesman that the water reservoir had no water, the seller told me that was normal.
The headlights flick on and off while driving.i can hear the headlight relay clicking when the lights cycle on and off.this is a significant safety issue and based upon the number of complaints should be addressed by jeep.
Headlights will turn off without warning at various times while driving. Interior lights remain on. Lights may flash on and off up to 4 times within a few seconds. Occurs in hot and cold weather, regardless of bumps in road, may happen just after starting to drive or after many miles. Click sound will be heard inside car when lights go out. Lights may remain off for nearly a second before coming back on. Jeep dealership unable to locate issue, told me to return when lights go out and stay out.
Driver's seat heater felt extremely hot against my back while driving. Leaned forward and smelled a burning odor, also felt jacket and back of seat which were both extremely hot and immediately turned off the heated seats.upon arriving at work,got out of the vehicle and saw the front seat leather against where my back was had been burned, as well as the back of my jacket.called the chrysler recall phone number and was told that although there was a recall for the jeep grand cherokee for the heated seats malfunctioning and overheating, that there was not a recall available for the same problem with the jeep liberty. Because the vehicle's warranty is expired, they said they will not cover expenses due to repairs.i then called my local dealer, who also said i would be responsible for repairs since there is not a recall for this model of jeep.upon searching the web, there are numerous accounts of other jeep liberties with this issue, including a court case that was filed 10/29/12 for a 2004 jeep liberty which the heated seats generated dangerously high temperatures in which a consumer endured third degree burns. This is a serious safety issue, which could potentially cause a fire or injury to consumers.
Not sure when locks stopped onlydrivers door locks with fob. Main problem drivers rear blinker-stop light not working replaced bulbs and nothing. Whole unit doesn't work.
The contact owns a 2004 jeep liberty. The contact stated that various electrical functions operated independently in inclement weather. In addition, the headliner caught fire. There was no smoke visible. The contact stated that the failure only occured when the vehicle was wet. The contact disconnected the battery after seeing the flames. The check engine warning indicator illuminated. The vehicle was taken to an independent mechanic where the failure could not be diagnosed. The manufacturer was not made aware of the issue. The failure mileage was 148,000.
For over two years, my headlights have flickered. Several instances are rapid fire, a few have been for several seconds. A relay type sound will indicate that it is clicking off and on as well. No interior lights are effected. I do not drive my jeep at night, if at all possible. If i do, i travel as close to a tractor trailer, as i can safely get. I will not drive the car out of town anymore. I reported the issue to my dealer's service department, who claimed they have never heard of the problem.
The contact owns a 2004 jeep liberty. The contact stated that the vehicle would not start. The vehicle was towed to an independent mechanic and the contact was informed that a mechanism within the ignition switch failed and the steering column needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and offered no assistance. The failure mileage was 100,000.
On tuesday, august 25, 2015, i was on my way to a workshop for my job on route 73 in berlin, new jersey. I had stopped at a light. When the light turned green, i proceeded to go. The car stalled out all the lights on the dash board blinked on and off and the car shut completely off. Then white smoke came out from under the hood. So as i was sitting contemplating what to do next. I looked up and the driver in the car next to me started yelling that there was fire underneath the car. I immediately exited the car and crossed the street on a busy highway. When i reached the other side of the street. Pitch black smoke along with red flames billowed out from under the hood. Afire rescue truck arrive and immediately used a fire extinguisher to douse the fire. Then, the fire trucks and police came to follow up. The fireman lift the hood up and allowed me to view the damage. The battery along with other items on the engine was melted like candle wax. The car was towed away, however as the car was placed on the flatbed of the truck, my truck started smoking and flames were shooting from under the car. Car has been declared totaled. That was a very sad day for me.
Dt*:the contact stated the vehicle was taken to the service dealer about a year ago because there was a slight vibration in the front end.the dealer inspected the vehicle and determined the tires needed to be rotated.the vibration continued and progressively became worse.today, while driving 30 mph the contact heard a loud grinding sound followed by the vehicle's failure to move forward.the vehicle was towed to the dealer, but has not been inspected.upon visual inspection, the contact noticed the lower ball joint was separated on the passenger side. Updated 7/3/2006 - the driver's side windshield wiper arm came loose twice.the wiper arm was realigned to factory specs and tightened to the correct torque setting.when the consumer used the turn signals while the headlights were on the headlights flickered.this is an intermittent occurrence. On another occasions the headlights remained on although the switch was turned off.
The contact owns a 2004 jeep liberty. The contact stated that the windows failed to stay up electronically. The dealer (piedmont chrysler dodge jeep ram aev, 4015 clemson blvd, anderson, sc 29621, (864) 332-4848) indicated that the extended warranty campaign was expired and the vehicle would need to be diagnosed to repair the failure. The contact had to temporarily wedge each of the four windows to ensure that the windows would not go down without warning. The vehicle was not repaired. The manufacturer also indicated that the extended warranty campaign expired and there was no recall to provide a remedy. The contact was advised to have a dealer repair the vehicle. The approximate failure mileage was 178,000. Consumer stated the windows were falling down inside the door. Repairs were made by the local service dealer.
2004 jeep liberty sport has loss of power and is quittingcustomer states that he has had multiple parts fixed and replaced and now the vehicle has the same failure problems as last year.**nar*the consumerhas had 2 fuel pumps replaced, a wiring harness in the firewall, cruise control sensor replaced, the entire module replaced, ball joint replaced and now the vehicle is losing power and quitting again. The consumer further stated that the speedometer and tachometer both are going crazy.
The contact stated thatthe 2004 jeep liberty was experiencing the same symptoms described in recall 07v192000,but this vehicle was not included.she would like to have the scope of the recall expanded for the intermittent radio/ip/side mirrors/rear wiper.there was also a buzzing somewhere in the dashboard.the speedometer was acting erratically. Update 05/04/07
The speed o meter comes on and off several times and now it is completely blank. Took it to have it fixed at least three times, it worked for a fe miles then it went off again. The engine light comes on each time to indicate something is wrong. Now it has stopped working over six months costing me several hundred dollars.
The contact owned a 2004 jeep liberty. While driving 55 mph, flames emitted from the front end of the vehicle. The contact was able to coast over to the side of the highway. The contact was not injured and a police report was filed. The vehicle was towed to an independent mechanic. The technician diagnosed that the alternator harness needed to be replaced. The vehicle was destroyed. The manufacturer was notified of the failure. The failure mileage was 200,000.
My horn will not stop blowing, it woke everyone in my neighborhood up at 10pm last night, and the only way it would stop was to disconnect the battery. Water seems to be leaking into my fuse box. I have taken the car to a mechanic and will see how it turns out.
For a month or so the key had been getting stuck in the ignition and you would have to start the car and turn it back off to get the key out.one night we were sitting in car trying to get it to start.the jeep wouldn't start and within seconds smoke was coming out from the top of the hood.there was 3 adults in the jeep and 2 children.we all got out and within a minute there was flames dropping from the bottom, then within the next few seconds flames were coming up over the hood.the fire department was called and the fire was put out.we were all safe but the jeep ended up being totaled.i was told that the wires to the battery overheated and caught fire.i believe this was a result of something to do with the key getting stuck in the ignition.
2004 jeep liberty columbia 4x4 3.7 engine.the key will not turn in the ignition to start the car. Saw no steering column choice on the components list so i chose other.i have seen on the internet that there are 100's if not thousands of people with the same problem.
Dt*:the contact stated while attempting to pull into a parking lot the vehicle stalled.it would not restart until 20 minutes later.the stalling is intermittent and has happened 30 times.the vehicle was taken to dealer after each incident; however the problem could not be duplicated.after the last incident the dealer repaired 2 ignition wires, it is undetermined if this corrected the problem.the manufacturer has not been alerted.
Jeep liberty 2004ignition switch failedvehicle towed to dealership - part on back-order still
Ignition switch failed without warning while transporting disabled person.again!!!!!this is the 2nd time this same part has failed on this vehicle - it is a tiny, small "pot metal"/nylon part that is a weak link in this supposedly otherwise sturdy rig, and the only fix after all this time of repeated failures is to replace the entire steering column, rather than only the offending part, again.this year, the part lasted for far less time than the original part - for only 4 years and 48,000 mi.it is a dangerous situation when a careful and conscientious driver is unable to rely on a vehicle used to transport a wheelchair-bound person.this jeep is a one-owner vehicle and is regularly maintained and cared for by the dealership and other authorized service centers.(in 2009, it took months to get the part)this issue should be considered for recall.the thing is not going to explode and kill someone, but leaving occupants vulnerable (with no warning) is still a serious security issue.
The contact stated thatthe 2004 jeep liberty was experiencing the same symptoms described in recall 07v192000,but this vehicle was not included.she would like to have the scope of the recall expanded for the intermittent radio/ip/side mirrors/rear wiper.there was also a buzzing somewhere in the dashboard.the speedometer was acting erratically. Update 05/04/07
I returned home late on evening after an evening of shopping, dinner, & movie.i parked my car in the garage and ten minutes later heard a loud "whoosh" sound.i went to the garage to investigate and saw white smoke. After opening the garage door to dissipate the smoke i looked around the car.i did not see any problem with the tires or leaking fluids.i did see black singe marks along the edge of the hood and black dust over the hood.the fire department & sheriff were called.the firemen determined that a fire occurred under the hood of the car and, miraculously, put itself out.they also determined that a loose wire was arcing with the alternator and disconnected the battery.they ruled the cause of the fire as faulty electrical wiring.the car is 3.5 months old with just under 3000 miles on it.my brother-in-law, who is a retired mechanic, went with me to the dealership to pick up my things from the car and get a loaner car.he could seethat the line going from the compressor ruptured during the fire.he speculated that the "whoosh" sound i heard was ac refrigeration escaping when the line ruptured and that the fluids extinguished the fire.i am waiting for an inspector from chrysler to look at the car.i have an incident file open with chrysler, #12193081.i also have the report from sheriff.since this just happened, no resolution has been determined.*la
This vehicle is giving me a bunch of problem in the suspension, the first problem is with the front wheel ball joints which is a recall, i took it to the dealer and they said it was fixed years ago but how can it be fixed and still defective? they accept the condition and were willing to repair but only the lower ball joints but they said i have to pay for the upper ball joints which is over $1000, i did not do it and the car drives very unsafe, there is a heavy vibration in the wheel when driving over 30 miles, also the back tires got worn out every 2 months and i have to change them and they said will call me when the part from the fuel tank will be available to change it but hasn't happen yet in more than 5 months.
Almost in fire and shakeallthe car but im fine .
14440 new falls of neuse rd
The contact owns a 2004 jeep liberty. The contact received notification of nhtsa campaign numbers: 13v252000 (fuel system, gasoline, structure) and 18v278000 (suspension). The contact called south pointe chrysler jeep dodge ram at 918-584-1481 (located at 9240 s memorial dr, tulsa, ok 74133) and was informed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect for both recalls. Consumer stated the safety recall on the rear lower control arms could be defective due to excessive corrosion eventually resulting in cracking.
I had just picked my 5 year old daughter up from school and we was on our way home; we went to turn the corner and it felt like that back of my jeep was falling off.i lost control and went off the road a bit.regained control and got the vehicle stopped.shortly after i got ahold of my step dad and we managed to get the jeep to the dealership and come to find out my rear control arms broke.out of nowhere i had no warning or anything i know there is usually some sort of warning when the control arms are about to break.
August 1, 2015 the left rear passenger window dropped and the rear of the vehicle.in the same month my jeep started to slightly fishtail as if driving in very strong/ high winds.lastly on november 28, 2015 the passenger air bag sign is showing " passenger airbag off"when it was never a illuminated before.
This is a correction and addition to odi 10098071. Imade a left turn at about 10 mph.after the turn the vehicle skidded, hit curb and flipped.a police officer witnessed the incident and said that it appeared that the anti-lock brakes did not react. The car is also equipped with enhanced accident response system which obviously did not react.
Was driving on the highway in the fast lane going about 70 mph and we lose all control of the vehicle had to swerve all the way across the highway to get on the shoulder! its a miracle we didn't wreck! vehicle wouldn't start had no idea what happened, checked the oil and was full just got it changed 3 weeks prior at the dealership. Towed it to a shop and they said the engine was done! had a warranty for 6 months and 2 weeks after this expired is when this occurred! have complained everywhere i can and i get told this has never been heard of well all you have to do is google this engine and the complaints are endless! i am so unbelievably disappointed and no one is owning up to this problem! i am done with jeep and chrysler and i'll make sure everyone i ever know is too!
On tuesday, august 25, 2015, i was on my way to a workshop for my job on route 73 in berlin, new jersey. I had stopped at a light. When the light turned green, i proceeded to go. The car stalled out all the lights on the dash board blinked on and off and the car shut completely off. Then white smoke came out from under the hood. So as i was sitting contemplating what to do next. I looked up and the driver in the car next to me started yelling that there was fire underneath the car. I immediately exited the car and crossed the street on a busy highway. When i reached the other side of the street. Pitch black smoke along with red flames billowed out from under the hood. Afire rescue truck arrive and immediately used a fire extinguisher to douse the fire. Then, the fire trucks and police came to follow up. The fireman lift the hood up and allowed me to view the damage. The battery along with other items on the engine was melted like candle wax. The car was towed away, however as the car was placed on the flatbed of the truck, my truck started smoking and flames were shooting from under the car. Car has been declared totaled. That was a very sad day for me.
On numerous occasions including today, my 2004 jeep liberty has fallen out of gear. Previously i was on the highway doing about 60 mph and the car switched from drive to neutral on its own. Today the most recent incident i was leaving wawa to get coffee and on my way to work, at the red lightthe car was in drive, foot on brake as one would normally do. When the light switched to green i lightly tapped the accelerator/gas pedal and the car sat there for a moment without moving again as if it was in neutral. So i pressed the gas pedal again only this time the car started to reverse, as the gear shift clearly showed that i was again in drive. This is very dangerous, thank god both times this has occurred that no other vehicle was behind me or else they may have been a fatal accident especially when i was on the highway. I have read online numerous accounts where this has happened to other jeep owners i am very dissatisfied that it seems there was no recall with this issue as far as my research shows. I do hope that some one sincerely takes the time to look over the data and any other occurrences of this issue. Updated 3/17/16
We were at a berry farm picking raspberries, we looked up and saw our vehicle rolling towards us. The transmission must of popped out gear(park) the car continued gaining speed down the hill as it slammed into a tree.
Oil pump went out and oil light is on and starting to make noises in the top end.
The contact owns a 2004 jeep liberty. The contact stated that the dashboard started making a loud, clicking noise.several minutes later the vehicle stalled without warning. The contact was able to pull over to the side of the road just before the car became filled with smoke and caught on fire. The fire department was called and extinguished the fire.the contact sustained smoke inhalation however, there were no additional injuries. The vehicle was deemed as destroyed. The fire originated from under the hood. The failure mileage was 76,000.
At interstate speed the jeep accelerates unexpectedly as if the throttle is pressed to the floor.this is the third time this has happened.accelerates to 80 miles per hour almost instantly.
In 2012 my jeep started bucking and jerking,idle surging, stalling and had. Hesitation while trying to accelerate, it also had sudden surges in car's speed while driving on the highway, the engine light was always on and at times it felt like the back wheels would spin before the car got traction. I was told i needed a new engine, a new engine was put in in feb 2012 and my car has never run right since. I am now on my second new motor and still am having serious issues with the car. Everytime one thing is fixed another thing goes wrong and it is a never ending cycle. I would never buy another jeep product again.this is only a part of all the problems i have experienced with my 2004 jeep liberty.
The contact owns a 2004 jeep liberty. While driving 15 mph, the engine stalled and the check engine indicator illuminated. The contact was able to restart the vehicle, but the warning indicator remained illuminated. The vehicle was taken to an independent mechanic who stated that the engine needed to be replaced. The vehicle was not repaired and the manufacturer was not notified. The approximate failure mileage was 130,000.
While driving would run rough, stall out while stopped, stepping on gas bogs down the engine making the vehicle not move on highway, street driving, turning left or right. Replaced all fuel injectors fuel pump, charcoal canister, plugs and coils, still a problem took to garage stated a recall on cylinder heads.
This car has an electrical issue that no-one can figure it out. It keeps giving us all these error codes: p0430, p2305, p2311, p2317 and p0430. We had replaced all the sparkplugs, the electric coils, battery, starter, the computer (pcm), ignition switch, the 02 sensor and still the car will not stay on and shakes while is running.
The contact owned a 2004 jeep liberty. While driving 50 mph, smoke and sparks appeared from the engine compartment. Approximately five minutes later, the vehicle burst into flames. The vehicle was merged to the side of the road and the contact was able to safely exit the vehicle. The fire department extinguished the fire and no medical attention was required. The vehicle was destroyed. A police report was filed. The manufacturer was notified of the failure. The vin was invalid. The approximate failure mileage was 95,000. Updated 09/10/15*ljupdated 10/26/2017
On the 18th of january of 2014, i was driving back home on a rural road where the speed limit is 25mph and i was driving around 15 mph because the road doesn't have an adequate pavement, where there is alot of pot holes. My 2004 jeep liberty on a small hill, came to a sudden stop shutting all the system which turned the vehicle off. I attempted to turn the car back on, by turning the switch and it wouldn't turn on. I waited approximately 3 minutes when i saw a thick black smoke coming from the hood. I attempted to react quickly and saw that the doors were closed shut. I forced the door to open and ran quickly to the front of the vehicle. I lifted the hood and it was steaming hot that it burned my fingers, i then opened the hood and witnessed that the vehicle's motor was completely in smoke. I began to car 911 and stepped aside when flames started to come out from the motor. In less than 8 minutes the car was completely in fire. Both police and fire department assisted me during this tragic event. I have both reports to evidence the events that had occurred. I have attempted various times to contact chrysler within my local area and have not received any return call from them, while they have indicated that they will send a inspector to verify the vehicle, i left all of my personal details and am still waiting for their visit. I have been waiting and i have continued to call them in effort to have an inspector to verify my loss knowing that the car is still within the vehicle guaranteed, still i have not received any response after a two months of the incident. Here, i have not only suffered from material loss but also chrysler in my area does not demonstrate corporate responsibility nor customer satisfaction or concern for their state of being.
I had been having this problem around three weeks ago, at hot weather i turn the a\c on, and after 10 minutes the engine starts reheating, i already take it to the chrysler jeep dealer, and they told me that they don't know what happens that everything is ok, my husband even scan the car and he got the po480, and they said that no everything is ok, i told them the situation that im worry about the reheating cause three days ago i has at the i95 at 65 mph, and it stars reheating very fast, i just pull over the car , but it can start a fire under the hood or something i saw a lot of smoke, i told them, and they said that they couldn't find anything that everything is ok. So if jeep itself cant not find the problem , who can.....? they said ....we don't know!!!!! this is a very weird situation , that the jeep itself can not find a problem in a car that they make.
Jeep was shut off and in park in parking lot when flames were seen coming out from under the hood. By the time the fire dept. Arrived, the fire had started to breach the firewall in the front of the jeep.
Car just shuts off on highway... This has happened several times.... After restarting works okay as if re-starting booting electrical system...engine light on.. Rear hatch does not open... I believe this vehicle has major electrical problems from what i have read and experienced...
Front suspension went out lost all control of vehicle
Check engine light is on, rough idle, no power on acceleration, vibrates, burns gas, smokes.. Had a compression test done and at the 3rd cylinder has a compression of 65.. Did some research on this after wasting hundreds of dollars and it needs new valves and rocker arm. Upon doing research i found put that jeeps from the year 2001 on up to 2012 are known for this problem! why has this not been recalled? this is a serious safety issue not to mention very costly!!
About a month ago i was coming up the mountain and it was hard to stere and it made me hit a gard rail on the other side of the road and then about a week ago i was going to town and i stopped at the store to get gas and turn it off and it would not start back so i don't no what is wrong
Three weeks after purchasing this vehicle used, the car began hiccupping or lurching while idling, and had difficulty accelerating from second to first gear.mechanic checked error message indicating cylinder miss fire and found that all spark plugs and one coil needed to be replaced. Problem continued and check engine light went on.same mechanic checked error message indicating cylinder miss fire, and found rubber gasket on coolant tank mangled causing coolant to splattered over engine.replaced cap.i took a 1200 highway trip with no problem.after i returned and resumed low speed stop and go driving, the problem resumed.this time, the check engine also indicated cylinder misfire, but a hose exiting coolant tank was ruptured leaking coolant directly on to the same cylinder that had already been replaced.thinking we had finally solved the problem, the hose was replaced, the cylinder removed and cleaned, but leakage under car and splattered over engine continued.car is lurching especially when accelerating uphill, and check engine light is flashing on and off.there is a hissing noise after i turn off the engine. My license plate has expired and i can't re-new until my exhaust is tested, which they will not do if the check engine light is on.what am i supposed to do?
This vehicle is giving me a bunch of problem in the suspension, the first problem is with the front wheel ball joints which is a recall, i took it to the dealer and they said it was fixed years ago but how can it be fixed and still defective? they accept the condition and were willing to repair but only the lower ball joints but they said i have to pay for the upper ball joints which is over $1000, i did not do it and the car drives very unsafe, there is a heavy vibration in the wheel when driving over 30 miles, also the back tires got worn out every 2 months and i have to change them and they said will call me when the part from the fuel tank will be available to change it but hasn't happen yet in more than 5 months.
Car smokes and smoke comes inside the car. It is extremely noticeable when it is sitting still car filled up with smoke.
Check engine light is on. Running rough not idling correctly. There is no power on acceleration, vibrates and smokes. I took it to tires plus 1st time, cost me $800 for diagnosis, compression tests and repairs they say needed to be done to fix the problem.about a month later check engine light came back on. Took jeep back and was told this time that the value(s) are not seating. Told to take it to the chrysler dealer due to a safety issue. I researched on websites and found this is a common issue for 2004 - 2011 jeep liberty as well as dodges. Why have they not issued a safety recall on this? the rocker arms are popping out and causing havoc in the engine. Dealer says no recall. Chrysler you know you have a problem why not fix it!! this is a very serious safety issue!!
The contact owns a 2004 jeep liberty. While driving approximately 25 mph, the contact noticed smoke coming from under the hood. The contact stopped the vehicle and upon opening the hood noticed flames. The fire department reported to the scene. The vehicle was towed to the contact's home and was not taken to the dealer for diagnostic testing. The manufacturer was made aware of the failure and sent an investigator to inspect the vehicle. The inspector determined there was not a manufacturing defect. There was a recall under nhtsa campaign id number: 04v337000 (engine and engine cooling) that could have been related to the failure. The manufacturer informed the contact of the outstanding recalls which did not include the engine recall. The vehicle was not repaired. The approximate failure mileage was 77,000.
The contact owns a 2004 jeep liberty. While driving 25 mph, the check engine warning indicator illuminated intermittently. The failure recurred numerous times. The vehicle was taken to an independent mechanic. The technician diagnosed that the fuel cap was defective and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
The contact owns a 2004 jeep liberty. The contact stated that a white cloudy smoke emitted from the front of the vehicle and into the inner compartment. The contact noticed sparks and pulled over to the side of the road as a fire erupted under the hood. The fire department was able to extinguish the flames. A police report was filed. The vehicle was destroyed and towed. The vehicle was not diagnosed. The vin was not available. The contact was later notified of nhtsa campaign number: 13v252000 (fuel system, gasoline, structure) years after the failure occurred. The manufacturer was not notified of the failure. The approximate failure mileage was 150,000. Ma 10/25/15
Engine overheated on the highway mechanic said that the jeep had a blown head gasket.
Important this is translated from spanish to english in google translator.my reason for my complaint is, to help me with the problem i have, really do not know if this merchant exists or is something ghost. I have tried to communicate with the seller and with the local dealer but it is impossible no answer, as the place is far to go, i have not yet had the opportunity to go to the local. For this reason i think i am a victim of fraud. I have also tried to communicate with them using barios phone number, but it is impossible not answer.saturday 22 october 2016 i was cleaning the suv when i realize that the passenger seat lacks a turnillo and safety belts of defects are removed. I quickly call the seller but not answered. That same day i informed my mechanic avia come to my house, told my suv has a water leak and burned in the muffler, when my check mechanic tells me is not water is oil, again i contact the seller and i sent him a text message and does not answer me, my mechanic informs me, the trader can not sell tire truck with bad quality, my suv the tire are worn, not really sap that information. Until today i call and leave a text message to the seller but he does not answer when i call the merchant i end the call. For this reason i think i am a victim of fraud.please ask for help because now i have no car and not think it's sure i use the suv in these conditions, another thing i want to add on the water leak, the reality is that the radiator is broken, the seller lied to me deceived me, the me i swindled.that day when i got home it was night, i when i get home check the part of the front of the suv, the part where the engine is, the water reservoir had no water, for me that was strange and contact the seller, i told the salesman that the water reservoir had no water, the seller told me that was normal.
The contact owns a 2004 jeep liberty. The contact stated while having maintenance performed by the dealer, the technician notified the contact that the front and rear control arms and ball joints were corroded. In addition, the contact mentioned that the power steering and gasket valve covers had to be replaced multiple times for a recurring failure. The manufacturer was not notified of the failure. The approximate failure mileage was 164,000.
The contact owns a 2004 jeep liberty. While driving at an undetermined speed, the engine suddenly malfunctioned and the vehicle stalled. The vehicle was towed to an independent mechanic who diagnosed that the engine was faulty and needed to be rebuilt. The vehicle was repaired and the failure was remedied. The manufacturer was not notified of the failure. The vin was included in nhtsa campaign number: 13v252000 (fuel system). The contact indicated that the remedy to install a trailer hitch was inadequate and would not improve the safety of the vehicle. The failure mileage was 85,000.
Vehicle hesitates during nornal operation
During a routine oil change it was noted that the suspension and oil pan were excessively rusted.
The contact owns a 2004 jeep liberty. The contact stated that the vehicle exhibited a no-start condition. Upon further inspection she saw white smoke under the hood and the vehicle caught fire. The fire department extinguished the fire and concluded that it was caused by the fuel injector. The insurance company towed the vehicle. She was in the process of notifying the manufacturer. The current and failure mileages were 66,000.
The contact owns a 2004 jeep liberty 4x4. The contact stated that when filling the tank, the engine caught fire. The vehicle was inspected by a dealer that informed the contact that the protective caps to the valve started the fire. The vehicle had not been repaired. The failure mileage was approximately 122,000.
We are having problems with the cooling and engine.jeep has a recall on this problem for 2004 3.7v jeep liberty. Recall #04v337000they are telling us that it doesn't not effect this jeep, how could that be?
There is a recall on this vehicle that causes fire when hit from behind.jeep/chrysler has approved this recall, and sent letters out five months ago.they still have not moved forward with fixing any jeeps.
The contact owns a 2004 jeep liberty.the contact noticed that the engine warning light was illuminated on the instrument panel.he took the vehicle to the dealer and they stated that due to an engine fire under the hood, the wiring harness needed to be replaced.the manufacturer stated that his vin was excluded from nhtsa campaign id number 04v337000 (engine and engine cooling).the repair would cost approximately $1,800.the vehicle has not been repaired.the failure and current mileages were 55,000.
My 4 yr old son and i were driving down 199 at about 45 mph about 5:30 am july 13, 2009 when my 2004 jeep liberty just shut off, the engine and electric. I coasted over to the shoulder, i was unable to turn on my emergency lights, i was also unable to unlock the doors, so i reached over behind me and unlocked my sons door, and got out of the jeep and went around to get my son out.i was a few feet behind my jeep and i called my boyfriend to let him know we were stranded.while on the phone i noticed fire and sparks falling underneath the jeep,i immediately called 911.while on the phone with the operator i heard a loud bang like a gunshot and looked and saw smoke and flames from under the hood, the 911 operator told me to run from the jeep and get as far as i could, i looked back and the fire was huge . The firetruck and police came and put out the fire, everything from the front seat to the front bumper was melted.the whole inside was filled with soot and water, the windshield was broken.the fire marshal said not to even send it to a shop, it went straight to the junkyard.i have owned this car since brand new of may 2004, i bought it from haynes jeep in richmond. The only thing that had ever been repaired was the starter, and the fire marshal inspected it and reassured me that the starter had nothing to do with the fire.after the fire i did look up recalls, there was one that caused under the hood fires, your campaign number for it is 04v337000, the engine and cooling july 2 , 2004.i submitted this recall to the fire marshal and he believes it is the reason for the fire, and it also says so in his report. I contacted chrysler/jeep and they refuse to do anything, they will not even come and look at the jeep.they say my vin doesn't fall into this recall category.my jeep was made just before the recall.they denied my claim stating that my warranty was over, and the upkeep was my responsibility.i couldn't have prevented the fire in any way.
Air conditioning stopped working and shortly after vehicle began making grounding noise. Smell of burning rubber/plastic coming from vehicle.a/c compressor needs to be replaced along with orifice tube.mechanic says it is surprising i even made it home. Upon research, i find that this is a common issue with the 2004 jeep liberty.
While driving 25 mph a gas odor penetrated through the vents. Driver was able to pull over to the shoulder. After pulling over consumer heard a loud noise coming from the hood.then, vehicle caught on fire. The vehicle was totaled.
1. Vehicle would start, the next day i would try to start it and it wouldn't start.2. Had vehicle towed to dealership and was told vehicle has loss of steering control3. Nothing was done to correct problem because of warranty but there was a recall for the same problem on the exact vehicle back in aug of 2005 for the same problem that the jeep liberty is having right now, there was over 800,000 recalls for this type of vehicle.
The contact owns a 2004 jeep liberty.while idling, the vehicle skips as if it is not receiving enough fuel to the engine.the failure has been occurring since the vehicle was purchased.the engine light illuminated and has remained lit ever since.the vehicle has stalled once.the dealer diagnosed missing or skipping on the 5th cylinder and stated that the engine heads failed.the purchase date and powertrain were unknown.the current mileage was 70,000 and failure mileage was 60,000.
The contact owns a 2004 jeep liberty. While driving approximately 10 mph, the driver of the vehicle noticed smoke from under the hood. After stopping the vehicle the contact noticed flames coming from under the engine. The fire department was called and a report was filed. The vehicle was not repaired. The vehicle was destroyed. The approximate failure mileage was 111,000.
Replaced head gasket, had to have car towed on 9/4/07. Took until 10/1/07 to get my car repaired. My mechanic called for parts and were told they were back ordered. Well, when i picked vehicle up on 10/2/07 i was told the parts were being snatched up due to demand on the jeep liberty (mine's an '04)having problems with some of the head gaskets. My car only had 43,000 when i purchased used/new 6/1/07. When i put in shop it had 49,575 miles. My mechanic stated that the gasket should have been good for at least 100,000 miles.
My 2004 jeep liberty with 46,253 mileshas blown a head gasket for no reason. The auto shop stated that the jeep liberty are all blowing head gaskets for no reason. I found out about it when i got an oil change and they told me i have anti freeze in my oil. I said what does that mean and they told me that i have a blown head gasket and that is how anti freeze is getting into the oil. The auto shop that fixed it charged me $1,395.34 to fix it and they told me that jeep liberty's have been blowing head gaskets. He already fixed a lot ofjeep liberty's head gaskets.i asked him what would of happened if i didn't get an oil change and kept driving with the anti freeze in the oil. He told me that i would have blown the engine. He also stated that jeep is looking into the problem and for me to keep the receipt in case they do have a recall on there head gaskets. I would like to file a complaint about jeep liberty's head gasket problems.
The contact owns a 2004 jeep liberty. The contact stated while driving at unknown speeds, the check engine light would illuminate and over time, the vehicle would overheat. The vehicle was taken to an independent repair facility where she was advised the water pump had failed. The mechanic replaced the water pump accordingly however, the failure continued to recur. The water pump was replaced two additional times due to the recurring failures. The failure mileage was 40,000 and the current mileage was 94,000.
I have a 2004 jeep liberty and i have had this front end shaking when you get up to 40 plus mph and the front tires seems to drag. I have taken my car to a chrysler dealer ship but the problem was not repaired but the flushed the radiator, changed the oil and charged me $372.00 and i have not found out what the problem is with this 2004 jeep liberty.
The contact owns a 2004 jeep liberty.while driving 5 mph in snowy conditions, the vehicle was supposed to be in 4 wheel drive and began to skid.the vehicle failed to shift into 4 wheel drive, although the indicator was illuminated, which meant it was activated.the contact also heard a clunking sound.she took the vehicle to a repair shop and was informed that the link in the driveshaft failed, which caused the failure.the manufacturer informed her to send a receipt for the repair and they would consider reimbursement.the current mileage was 42,156 and failure mileage was approximately 42,150. Updated 3/5/09 * cnthe water pump was replaced updated 03/13/09.
We are having problems with the cooling and engine.jeep has a recall on this problem for 2004 3.7v jeep liberty. Recall #04v337000they are telling us that it doesn't not effect this jeep, how could that be?
Purchased vehicle 3/30/04 on or about 4/15/04 stated experiencing engine bog down and lack of acceleration and power. Contacted dealership and had vehicle serviced on 5/17. Technicians could not duplicate problem. Talked to chrysler 5/19, was told that they were unaware of the problem. Talked to dealership business manager 5/19, he also stated he was not aware of the problem. Rescheduled follow up service appointment for 5/22. Researched this particular problem on the internet and found many other customers with the same vehicle having same problem.
Chrysler denied 70,000 mile powertrain warranty.engine seized, and failed to function.dealership diagnosed as sludge. Regular maintenance was done and regular oil changes were made. As many receipts and dates provided as possible. Chrysler denied warranty, will not put in writing, and will not cover vehicle.
I was driving to work and my car started smoking under the hood and the exhaust was coming into the cabin.when i looked under the car, oil was pouring out of it.i took it to the shop and they had to replace both valve cover gaskets.two weeks later my oil light came on and now my head gasket is leaking.this car is a 2004 and has 56,000 miles on it.the repairman said that he has never seen the valve cover gaskets go bad under 100,000 miles.
Jeep liberty 04 3.7l 4x4 engine overheated on express way toward pittsburgh. The engine coolant failed. I attached earlier recall notice that may be related to my incident. The engine was nearly on fire when i pulled off the road. Black smoke came from engine etc...make : jeepmodel : liberty year : 2004 manufacturer : daimlerchrysler corporation mfr's report date : jul 02, 2004 nhtsa campaign id number : 04v337000n/anhtsa action number: n/acomponent: engine and engine cooling potential number of units affected : 1600 summary:on certain sport utility vehicles equipped with 3.7l engines only, two valve cover studs may interfere with the fuel injector and alternator wiring harnesses.consequence:damage to the alternator wiring harness could result in an under hood fire. Remedy:dealers will add protective caps to the valve cover studs and re-route the affected wiring harness to provide clearance. Owner notification began on july 19, 2004. Owners can contact daimlerchrysler at 1-800-853-1403.notes:daimlerchrysler recall no. D33. Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash 2-dot (1-888-327-4236).
Since purchase of 2004 jeep liberty in sept 08, i've had a "hiccup" when idling.it's also stalled a few times and not started twice. Four garages and two jeep dealers later i was advised there is a slight miss in the cylinder. After spending over $300 in pre maintenance(new plugs which i had just replaced in dec and a de-carb) the engine is now hesitating and the problem is still there. Advised that i would have to pay again to have it looked at. I've spent $1700 in 10 months already. I'm tired of the lack of customer service -traded it in for a pontiac.
The contact owns a 2004 jeep liberty limited. The contact stated the number five valve in the engine failed and misfired. The vehicle was taken to the dealer who replaced the coil wires, spark plugs, fuel injector, an ejection pulse test and the head gasket. The vehicle was repaired and it was still shaking and failed to accelerate beyond a 10 mile radius. The manufacturer stated there were no recalls or warranties and offered no assistance. The failure mileage was 51,000.
Letter from ftc forwarding correspondence from congressman mchugh on behalf of constituent concerning his complaint with chrysler corporation regarding his jeep liberty.*njthe consumer stated the check engine light illuminated due to a faulty oxygen sensor and a crunching sound was heard whenever the consumer made a right turn.the dealer informed the consumer the crunching sound was a result of power steering fluid leaking and the repair would cost $825.00. A new rack and pinion gear and pressure lines were needed. The consumer stated the vehicle only had 40,000 miles, however the dealer advised that the vehicle would still be safe to drive. However, while driving, there was a noise coming from the front drivers side wheel well. Just before the consumer could exit the highway, the left front wheel fell off the vehicle. The plastic fender above the dislodged wheel was ripped away.
The contact owns a 2004 jeep liberty.the contact stated that the catalytic converter light illuminated and the vehicle became difficult to drive after it had been repaired by the dealer.the contact took the vehicle to a mechanic, who stated that the vehicle should have been deemed as destroyed and would not perform any repairs.the vehicle was towed to the dealer and they stated that it only needed an alignment.however, the vehicle remained difficult to drive and made a thud noise.the speed was unknown.the current mileage was 53,000 and failure mileage was 52,917.
I received a notice of recall for the installation of a trailer hitch.as of today the dealer claims no parts are available.what is going on?am i getting a runaround?
As i press the unlock button on my remote the door remains locked. I needed to have the door opened to change the taillights, but the door couldn't open so i took it to the dealer since i only owned the truck for a year.they said it would cost me about $200.00 to open the door and change the bulb, . Because the door actuator was busted.i couldn't afford that because the bulb only cost me $5.99. I only wanted the door open to change the taillight myself.well i returned home only to tell my neighbor the problem, he took off the panel and un locked the door changed the bulb in 10 minutes and told me the problem is the plastic hinge not the actuator , he rigged a string so that i can unlock the door until i can find the part, but no one sells the part.it is a small latch that unlocks the door. Very simple. The best part is neighbor fixed it for now for free!!
Received a recall notice saying fuel tank has chance of fuel leak during rear end collision and chrysler would install a trailer hitch.they stated that the parts required for this program "are currently not available" and they would contact me by mail with a follow-up notice.it has been months and i have still not received any follow-up notice and would like to know the status of this recall.
The contact owns a 2004 jeep liberty. The contact discovered that the air conditioning was leaking inside the vehicle on the front passenger side. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The vin was unavailable. The approximate failure mileage was 150,000.
Wednesday june 6th, i got a flat tire. I called my boyfriend to help change the tire. I had never gotten a flat tire before. The instant he had the newtire on the wheel, the jack bent 45 degrees to the side andthejeep fell to the ground. Someonecould have been hurt. The jack had never been used before. The metal of the jack bent sideways during normal use. Thisindicatedthat the jack either wa s defective or it was made of a substance that degraded over three years. I complained to the daimler/chrysler corporate office for customer assistance, and was told that they would not replace the jack because it was out of warranty. This was a potentially dangerous situation. Apparently, they wereunconcerned.
Dt:2004 jeep liberty.the contact stated the jack for the vehicle collapsed while changing the tire.the vehicle came down on top of the contact, but he was not injured.the jack completely buckled, bent in half, and it no longer worked.the contact stated he followed the instructions on the jack.he contacted jeep, and they told him to take a class to learn how to change a tire.when the contact took the jack to the dealership they wanted to keep it.the contact still has the jack.
The headlights will cut off randomly when driving at night.it happens at all speeds.there is a "clicking" sound when they cut off and then back on.it seems to stop it when i manually cut the headlights off and back on.this is very dangerous and has happened many times when i driving on a freeway and also on local streets.
The vehicles headlights will flash on and off while driving. It will be intermittent and last for 1-5 seconds. They then have always come back on and stayed on but we never know when it will happen or if the lights will come back on. This has happened several times and there is always a clicking sound in the dash. This is a very dangerous situation. After searching this issue on the internet it seems to be an on going problem covering several years of jeep liberty. I can not believe that chrysler has not been made to fix this safety issue. What will it take to make this happen? i guess no one was killed or maybe not enough people were killed yet.
For over two years, my headlights have flickered. Several instances are rapid fire, a few have been for several seconds. A relay type sound will indicate that it is clicking off and on as well. No interior lights are effected. I do not drive my jeep at night, if at all possible. If i do, i travel as close to a tractor trailer, as i can safely get. I will not drive the car out of town anymore. I reported the issue to my dealer's service department, who claimed they have never heard of the problem.
While driving my headlights began to turn on and off by themselves. I hear the click click like they are being turned on or off but it is happening on it's own. This has no happened multiple times and currently i can not drive it at night or during bad weather. It happens in rapidly the cars around think i am flashing lights at them. Very dangerous!
Lights flicker when driving at night . Temporary loss of sight of the road . Major safety issue . I see mulitple complaints with no fixes , and no recall.online shows different models other than jeep liberty with the same issue . I am not sure whythey are not taking this seriously . Someone could die get seriously injured, also you could run over someone or animalwhen the blindness occurs it has last several minutes before the lights come back on .try to pull over to the side of the road with complete blindness very scary .this happens every time i drive at night . The time intervals between the flickering varies. If nothing is done which i hope is not the case it has been documented in case i have an accidentdie or kill someone.
My tail lights don't work the instrument panel stopped lighting up.
While driving,the headlights click off then on, off then on. The act is sporadic and comes on with no warning.this is dangerous because the driver ahead of you thinks you are angry at them.i have taken my vehicle to my mechanic.he can not replicate the problem.nor does his computer equipment indicate any malfunction.i know i am not alone with this problem.no one has the solution.
Headlights intermittently flash on/off several times. I hear the relay clicking. This occurs one or two times every other day or so.
The contact owns a 2004 jeep liberty. The contact stated that the head lights failed. The contact reactivated the lights and they resumed normally.the vehicle was taken to the dealer for inspection but they were unable to diagnose the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 76,845.
Headlights will turn off without warning at various times while driving. Interior lights remain on. Lights may flash on and off up to 4 times within a few seconds. Occurs in hot and cold weather, regardless of bumps in road, may happen just after starting to drive or after many miles. Click sound will be heard inside car when lights go out. Lights may remain off for nearly a second before coming back on. Jeep dealership unable to locate issue, told me to return when lights go out and stay out.
Our jeep has taken to flashing the headlamps and/or the fog lamps off at any time. When searching the internet for likely causes, we found that this is a very common occurrence and complaints to chrysler dealers are ignored. A very unsafe condition.
Not sure when locks stopped onlydrivers door locks with fob. Main problem drivers rear blinker-stop light not working replaced bulbs and nothing. Whole unit doesn't work.
For approximately 1yr, the headlights on my jeep liberty sport 2004 have been flickering on and off.it use to happen only once and awhile and they would go right back on and then stay on.however recently i have been unable to drive my jeep at night because the headlights constantly go on and off on me and sometimes stay off.
Ihave a jeep liberty (2004, 2wd, v6) and have a problem with the headlights turning off for a second and then back on for no apparent reason. When this happens the relay can be heard opening and closing. Unfortunately i have not been able to find an accurate electrical schematic (the one in the hayes book does not seem to agree with the wiring in the car). [xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
All lights, (including headlamps), intermittently turn off.this has happened 3 times already, all at night while driving 65-70 mph on the highway.the first occurrence was around july, 2009.the last occurrence was last night, june 7, 2010.nothing but pitch blackness when they went off.had to try to steer car to side of road.if you turn the headlamp on/off a few times or jiggle the control it will turn on/off and then stay on.this is pretty dangerous.this is my daughter's car and i will not let her drive it anymore as a result.
While driving at night. Headlights go off and on. Almost every night. No one knows why it's doing this. Sometimes for 3 to 5 seconds. We need a recall on this, to find out why this is happening. Jeep dealers don't have answers for us, but they can charge us $ 75 for nothing.some day someone is going to get hurt when lights don't come back on.don't say we didn't warn you.[xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The headlights flick on and off while driving.i can hear the headlight relay clicking when the lights cycle on and off.this is a significant safety issue and based upon the number of complaints should be addressed by jeep.
While driving at night the light cuts off for about 3 to 5 seconds and back on and i hear a clicking noise.
As i press the unlock button on my remote the door remains locked. I needed to have the door opened to change the taillights, but the door couldn't open so i took it to the dealer since i only owned the truck for a year.they said it would cost me about $200.00 to open the door and change the bulb, . Because the door actuator was busted.i couldn't afford that because the bulb only cost me $5.99. I only wanted the door open to change the taillight myself.well i returned home only to tell my neighbor the problem, he took off the panel and un locked the door changed the bulb in 10 minutes and told me the problem is the plastic hinge not the actuator , he rigged a string so that i can unlock the door until i can find the part, but no one sells the part.it is a small latch that unlocks the door. Very simple. The best part is neighbor fixed it for now for free!!
Headlights go off intermittently, for 1 - 2 seconds. This seems to happen repeatedly on certain highways, while driving past the same location. The headlight relay can be heard to click off and on when this happens. The dealer checked the car for this problem 2 years ago but they could not duplicate it or find any fault in the electrical system.
Headlights began turning themselves off and on while car was driving at night along highway.audible clicking heard each time the lights would cycle off or on.
Headlights spontaneously switch off then back on, sometimes several times in succession.this occurs nearly every time the vehicle is operated with lights on.individual episodes last anywhere from 1-5 sec, occur multiple times during one drive interval.significant safety risk for "blind" driving (no headlights) and incorrect interpretation of signals to other drivers.
I own a jeep liberty 2004 lights flicker on and off sporadically happens about two times a week.most times it tends to happen either rainy or humid days (ie: early morning).
My brake lights keep burning out , i have replaced the entire light housing on both sides and now the passenger side brake light has burned out 3 threes times again and the socket that houses the light bulb is burned again after replacing the entire unit last summer.also epecially when it is cold my car doesn't feel like it has any suspension , it makes noises when ever i go over a bump , i have complained about this ever since i bought car brand new to the dealer and they told me nothing is wrong.
This is dangerous... You hear a clicking sound, then your headlights start flashing randomly high to low< low to high.this goes on for about 30 seconds.it is dangerous....i have taken this jeep to several places and no one can find the problem>jeep however wants to charge me 90 to tell me they cant find the problem.i see on the internet where this has been going on for a while>you guys need to recall these jeeps before someone gets killed>
2004 jeep liberty- the headlights will turn off and then back on while driving and there is an audible clicking sound when this happens. It started happening about two years ago. The vehicle now has about 60,000 miles on it. We have had the car to the dealer and an independent mechanic and they both say they can not determine intermittent problems. I just googled about this problem and it is amazing how many jeep owners have experienced this same problem.
My headlights turned off for about 5-7 seconds before coming back on again. This happened while i was doing 55mph in a very dark area and made it very difficult to see the road as there were no other cars around. This was quite scary as i had my 6 month old daughter in the car with me. The following morning my headlights turned on and off again 2 times quickly in a row while i was on the freeway traveling at 70 mph. Again my daughter was with me on my way to daycare. This is very dangerous as i cannot see the road and it also appears as if i am flashing my lights at other drivers. Hopefully when i take my vehicle to the dealership this week it can be resolved but judging on the complaints here if i can't duplicate the problem they can't fix it. This is a completely random event that has happened a few times now and is becoming more frequent. It sounds like i'm not the only one having this problem.
The headlights of my 2004 jeep liberty sporadically blink on and off while i'm driving.this first occurred over a year ago, which i had brought my car to the dealer's service center and was told they could not duplicate the issue.the issue seemed to have been resolved after having to replace the lamps ofthe headlights a few weeks after; however, has recurred over the past few months.in research i've found on-line discussions of jeep drivers with the same issue, an issues some communicate they've reported as far back as two years ago.i find it very disturbing the dealer service center was unable to pin point the issue and now very frustrated to learn others have the same concerns and there hasn't been a recall.please take consideration into this matter to help resolve this very dangerous issue.
Headlights go off then back on with a clicking sound under dash. Problem is intermittent. Chrysler case # [xxx].information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Headlights switch off and on by themselves.you can hear a click and the lowbeams just go out.i live in a rural area with no street lamps.i almost hit a deer because the headlights went out.this happens all the time and is very dangerous.
"takata recall" i don't understand why my jeep liberty has all recall problems yet nhtsa says not for my vin #
Simply rolled up my windowthen it stopped and window fell down. Took off the door panel to examine and the cable still moved but made a lot of noise and window didn't move. This is the second timei've had this issue. I replaced the rear passenger window regulator when ipurchased the car and now that one is messed up also. The one that recently broke is the front right window.also my head lamp is showing issue with not coming on and i've already tested the stirring column switch.
Front headlights goes out without warning.
The contact owns a 2004 jeep liberty. The contact stated the headlights failed. The low and high beams began to flash on and off, intermittently the headlights fail to come on. The vehicle was taken to the dealer for diagnostic testing. The failure was located within the headlight module. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 68,000 and the current mileage was 104,000.
The contact owns a 2004 jeep liberty.the contact stated that the headlights illuminated and dimmed automatically while driving various speeds.she took the vehicle to the dealer for repair and was informed that she would be responsible for the repair because there were no recalls available.the manufacturer agreed with the dealer.the current and failure mileages were 56,000. Updated 5/5/08 updated. 05/05/08
The contact owns a 2004 jeep liberty.intermittently the head-lights flicker off and then back on.he attempted to determine the cause of the failure, but was unsuccessful. He did not contact the dealer or the manufacturer. The current mileage was approximately 82,000. The failure mileage was approximately 75,000.the vehicle identification number was unavailable.
Jeep liberty 2004, head lights blink on and off randomly and i can hear an audible clicking sound. Have taken to service dept.they can not duplicate the problem this is a very dangerous situation.
Front headlight keeps going out intermittently.
While driving at 25 mph, the driver side air bag deployed for no logical reason.the consumer lost control of the vehicle and collided with an embankment.the vehicle never ran over anything or hit anything before the mishap. The consumer suffered a sprained wrist, a concussion and trauma to his back.the consumer also reported that before the air bag deployed, that electrical currents from the steering wheel were shocking who ever drove the vehicle.this electrical shock has happened on three different occasions and the dealer has tried to find the source.the manufacturer and the dealer were aware problem.headlights go out intermittently, dealer replaced switch.*la
The contact owns a 2004 jeep liberty.the contact received a recall notice for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure).the part to perform the recall repair was unavailable.the manufacturer was notified.the contact had not experienced a failure.
I received recall info (n46/nhtsa 13v-252) well over a year ago for my 2004 jeep liberty and the manufacturer still does not have parts available for repair. They also have no estimate of the time when they will have parts.how can i get this resolved?to my understanding jeep hasn't provided any parts for any cars affected by this recall and the dealer is no help in getting resolution of this recall.how can i get this recall resolved?
I received a recall notice on my jeep liberty that the fuel tank has a small chance of experiencing a fuel leak during certain types of rear end collisions.the parts were currently not available and i was to receive a second notice when the parts are available.i have not received any further information and would like this problem fixed.thank you
The contact owns a 2004 jeep liberty. The contact received a recall notification for nhtsa campaign id number 13v252000 ( fuel system, gasoline , structure) and stated that the part needed to perform the repair was unavailable. The dealer was unable to provide an expected date for the remedy part to become available. The manufacturer was not notified of the problem. The contact had not experienced a failure. Updated 07/16/14 ma
The contact owns a 2004 jeep liberty.the contact received a recall notice for nhtsa campaign number 13v25200 (fuel system, gasoline, structure) but the part for the repair was unavailable.the manufacturer was notified.the vehicle had not experienced a failure.
It has been many months since i received a recall which was supposed to be remedied by installing a hitch. (gas tank is at risk of rupture)my dealer [xxx] in summit, nj claims that chrysler has not sent the part.i have inquired several times and i get the same story.i realize it is an old car however i am getting the impression that the longer chrysler keeps stalling making repairs the less of these cars there will be to repair!since this is so dangerous i think they ought to be encouraged more strongly to do the right thing.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The contact owns a 2004 jeep liberty. The contact received a recall notification for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure) over a year ago. The contact mentioned that three recall notices were received, but the part was not available to perform the recall repair. The manufacturer was not notified of the delay. The contact had not experienced a failure.
2004 jeep liberty.consumer writes in regards to the rear structure reinforcement recall notice issues.the consumer was informed the parts were not available. The consumer referenced recall # 13v252000.
The contact owns a 2004 jeep liberty. The contact received a notification for recall nhtsa campaign number: 13v252000 (fuel system, gasoline, structure). However, the part to do the recall was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Pam
The contact owns a 2004 jeep liberty. The contact received a recall notification for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure); however, the part needed for the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2004 jeep liberty. The contact received notification of nhtsa campaign number: 13v252000 (fuel system, gasoline, structure) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The contact had not experienced a failure.updated 3/31/15the consumer stated the issue was resolved as of february 18, 2015. The trailer hitch was installed. Updated 6/24/2015
2004 jeep liberty.consumer writes in regards to the rear structure reinforcement recall notice.the consumer received the recall notice, four months ago. However, he was informed the part was not available.
The contact owns a 2004 jeep liberty. The contact received a recall notice for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure); however, the part for the repair was unavailable. The manufacturer was not notified. The contact had not experienced a failure.
I received notification about 4-5 months ago of a recall on my vehicles fuel tank saying that in a crash it may catch fire and that a hitch is to be installed, the notice states i would receive a follow up contact to notify me when these parts became available and i have heard nothing.
The contact owns a 2004 jeep liberty. The contact received notification for recall nhtsa campaign number: 13v252000 (fuel system, gasoline, structure). However, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Pam
2004 jeep liberty. Consumer writes in regards to nhtsa recall and lack of parts. 13v252000.* ldthe consumer stated it has been more than six months, since the recall was announced.
The contact owns a 2004 jeep liberty. The contact received a safety recall notification for nhtsa campaign number 13v252000 (fuel system, gasoline, structure) however, the part needed to complete the repair was unavailable to remedy the vehicle under the recall. The manufacturer was not notified of the issue. The contact had not experienced a failure. Updated 09/02/14*ljupdated 11/7/2014
The contact owns a 2004 jeep liberty. The contact stated that the vehicle was included in nhtsa campaign number: 13v252000 (fuel system, gasoline , structure). The contact stated that the recall had exceeded a reasonable amount of time for the repair. The dealer indicated that parts were not available. The contact had not experienced a failure. The manufacturer was not notified of the issue.
2004 jeep liberty.consumer writes in regards to the fuel tank leakage recall notice issues.the consumer stated he waited for weeks, only to be told by the dealer, the parts were not available. Fearing for her safety, she took care of the problem by having a trailer hitch installed which would protect the gas tank. The consumer is seeking reimbursement. Recall # 13v252000.
2004 jeep liberty.consumer writes in regards to gas tank recall notice.the consumer also stated, the transmission did not shift properly.
Was alerted by internet blog in feb. Of 2013 that rear collisions on this model of jeep liberty (2004)may cause gas tank to rupture creating a firehazard.responses to the blog indicated that a class iv or better trailerhitch may absorb the impact, thus increasing the chance that the gas tankwould not be damaged.this explanation sounded reasonable and therefori opted to have a class iv draw tite hitch installed as a precaution.this hitchmeets or exceeds oem specs.i received a recall notice several months laterregarding this issue.the notice stated if i had purchased and installed a trailer hitch after the initial purchase of vehicle that i would be reimbursedif i sent proof of purchase.i sent an invoice and a copy of the cancelled check as instructed.i was notified by phone that my claim was not valid asi failed to purchase an oem hitch.my hitch meets or exceeds oem specs as i mentioned earlier .thanks in advance for any assistance you can provideto help me recoup my expenses.
The contact owns a 2004 jeep liberty. The contact received a notification of nhtsa campaign id number: 13v252000 (fuel system, gasoline, structure) however, the contact was unable to have the vehicle serviced under the recall because the part needed was unavailable. The dealer was unable to provide an expected date for the part to become available. The manufacturer was not notified of the failure. The contact had not experienced a failure.
The contact owns a 2004 jeep liberty. The contact received notification of nhtsa campaign id number:13v252000 (fuel system, gasoline and structure) and stated that the parts were not available. The dealer did not provide a specific date when the parts would become available. The manufacturer was also contacted and could not provide an estimated date for when the contact's vehicle would receive the recall repairs. The contact had not experienced a failure.updated 7/8/14 ma
Ntsb: 2004 jeep liberty: consumer stated the gas tank straps were not secure and needs to be recalled. *ss
Unable to get vehicle fixed under -recall [email protected] has responded to my request with the following:thank you for contacting the jeep customer assistance center.we would like to apologize for the delay [xxx]. We have proposed a solution to the concern to nhtsa. Currently, we are waiting for nhtsa's concurrence of the proposed resolution.until we have nhtsa authorization stating that the proposed repair is suitable, unfortunately, we are in the same situation that you are. We are waiting. :customer service representative jeep customer assistance center for any future communications related to this email, please refer to thefollowing information: reference number:[xxx] email case number: [xxx] reply link: http://www.chrysler.com/wccs/brand_forms/us/reply.jsp?trk_id=kmm8343780v82661l0km&please approve the plan to repair the vehicles so that jeep can begin repairing vehicles.thanksinformation redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Months ago i received a vehicle safety recall.the recall is in regard to my fuel tank having a chance of fuel leak during certain types of rear end collisions which can result in an underbody fire in the presence of an ignition source.i have made three different inquiries and follow up, 1st with my local chrysler dealer than with chrysler group recall assistance in regard to an eta of parts and expediting this process which as far as i am concerned and have been notified, is a serious safety concern.i have been told the same thing everytime that the parts must not be available yet.i need your help motivating the appropriate parties to expedite this process.my safety is at stake and the issue here and i am becoming impatient.please get back to me asap with a follow up and some results.the recall # i think is n46/ nhtsa 13v-252.[xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The contact owns a 2004 jeep liberty. The contact took the vehicle to chapman dodge chrysler jeep ram (3800 n 89th st, scottsdale, az 85251, (480) 424-3559) to be repaired per nhtsa campaign numbers: 13v252000 (fuel system, gasoline, structure) and 18v278000 (suspension). After the vehicle was inspected by the dealer, the contact was promised a call back. The contact stated that his calls had not been returned in over three weeks. The manufacturer was not contacted. The failure mileage was unknown.
Hit from behind.the drivers seat held up well, but the force of the impact forced my legs backward off of the firewall controls and my legs were up against the seat when the vehicle came to a stop.my lower legs at the calves were crushed and this led to severe bleeding contained in the legs (compartment syndrome).no fractures but emergency surgery was needed.after reviewing photos of the vehicle interior today, it is apparent that my calves hit the seat adjustment bar that sticks out under and forward of the padded portion of the seat.i find this a common placement of the seat adjustment bar in many vehicles.if not for this bar i would be back to work this week and no significant medical bills.overall the seat conformed well to me and did not cause me to fracture my neck (severe osteoporosis and prior neck fusion). Updated 06/10/13 updated 6/13/13 ..updated 06/13/2013updated 06/17/2013updated 7/31/13..updated 10/30/13 updated 10/31/2013
2004 jeep liberty.consumer writes in regards to fuel tank recall notice.the consumer went to the dealer, after receiving the recall. However, they claimed to have no knowledge of a defect or a recall.
The contact owns a 2004 jeep liberty. The contact received notification of nhtsa campaign number: 13v252000 (fuel system, gasoline, structure), however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2004 jeep liberty. The contact received a notification of nhtsa campaign number: 13v252000 (fuel system, gasoline , structure). The contact stated that the part needed to remedy the vehicle was unavailable. The manufacturer was made aware of the issue. The contact had not experienced a failure.updated 03/17/15*ljthe consumer stated the part was installed on feb 19, 2015. Updated 03/23/15.
2004 jeep liberty.consumer writes in regards to still waiting for dealership to call about recall.
The contact owns a 2004 jeep liberty. The contact received a recall notification of nhtsa campaign id number: 13v252000 (fuel system, gasoline , structure) and stated that the part needed to perform the repair was unavailable. The dealer was unable to provide an expected date for the part to become available. The manufacturer was not notified of the problem. The contact had not experienced a failure.
The contact owns a 2004 jeep liberty. The contact received a notification for recall nhtsa campaign id number: 13v252000 (fuel system, gasoline, structure) however, the parts were not available.the dealer was contacted and stated that it was possible that the parts could become available within an eight months period. The manufacturer was made aware of the issue. The contact has not experienced the failure. Pam
The contact owns a 2004 jeep liberty. The contact received a notification for recall nhtsa campaign number: 13v252000 (fuel system, gasoline, structure).however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not aware of the issue. The contact had not experienced a failure.
Received a recall notice saying fuel tank has chance of fuel leak during rear end collision and chrysler would install a trailer hitch.they stated that the parts required for this program "are currently not available" and they would contact me by mail with a follow-up notice.it has been months and i have still not received any follow-up notice and would like to know the status of this recall.
Recently i heard on the news that only 3% of recalls have been repaired.fyi.on 10/22/ 14 i called sea view jeep in ocean, nj for recall repair.i was told since i didn't buy my jeep from them i would be put on a list as they were doing repairs their customers first.thinking, i called chrysler corp.on 10/23/14 and spoke with [xxx] who made a 3 way call to sea view and confirmed my conversation that i would have to be put on a list.[xxx], from chrysler corp, set up an appoint with another dealer who accommodated me very well.still being on sea view list since 10/22/14, i still have not been called. I being a senior citizen living on social security and a very small pension,bring this incident to your attention in the event there is a whistle blower reward due me or at least a reward from chrysler corporation.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)....updated 05/14/15 updated 10/22/15. Updated 9/7/2017
My jeeps airbag failed after vehicle crashed into a bush and rolled 60-80 feet down an embankment afterhitting an animal on an icy road.. My concern is that i was not notified by my dealer (taylor & sons, ponderay idaho) or by chrysler regarding any safety recalls until after the crash. I found out about recalls after my insurance agent gave me a list of recalls recently .
The contact owns a 2004 jeep liberty. The contact received a recall notice for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure) and stated that the part needed was unavailable to perform the repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2004 jeep liberty. The contact received a notification for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure). However, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
I was sold a vehicle with a known safety defect, ie the fuel tank and filler neck.i have been notified of the recall, but am told there are no parts available for repairs. I believe that this vehicle should not have been sold to me and i believe that jeep / chrysler should be doing a buy back / voucher to get these vehicles out of service reducing the potential for injury and death.
The contact owns a 2004 jeep liberty. The contact received a recall notification for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2004 jeep liberty. The contact received a recall notification for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure). The dealer could not repair the vehicle for one year and four months since the parts were not available. The manufacturer was made aware of the issue. The contact had not experienced a failure.
2004 jeep liberty.consumer writes in regards to trailer hitch reimbursement.the consumer stated he has been waiting over a year, for reimbursement. Recall # 13v252000.
The contact owns a 2004 jeep liberty sport. The contact received notification of nhtsa campaign number 13v252000 (fuel system, gasoline , structure). The contact stated that the part needed to remedy the vehicle was unavailable. The manufacturer was made aware of the issue. The contact had not experienced a failure.updated 10/27/14.
I'm writing a follow up concerning a important safety recall i received about middle of january stating that the fuel tank on my vehicle has a small chance of experiencing a fuel leak during certain types of rear end collisions. Fuel leakage in the presence of an ignition source can result in an underbody fire.also said that i need to wait for a follow up notice in the mail,but so far i got nothing.waiting this long is normal for this kind of safety recall?? i haven't have any incidents but i wrote and incident date as today because if notit wouldn't let me submit this.thank you and hope to hear from someone soon.
The contact owns a 2004 jeep liberty. The contact received notification of nhtsa campaign numbers: 13v252000 (fuel system, gasoline, structure) and 18v278000 (suspension). The contact called south pointe chrysler jeep dodge ram at 918-584-1481 (located at 9240 s memorial dr, tulsa, ok 74133) and was informed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect for both recalls. Consumer stated the safety recall on the rear lower control arms could be defective due to excessive corrosion eventually resulting in cracking.
The contact owns a 2004 jeep liberty. The contact received a recall notification for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2004 jeep liberty. The contact stated that he attempted to have his vehicle repaired under nhtsa campaign number: 13v252000 (fuel system, gasoline , structure) but was informed that the parts were not available. The contact felt that since the failure was reported in june of 2013, there should have been a remedy available before may of 2014. The contact stated that the manufacturer had exceeded a reasonable time for repair.the contact had not experienced a failure. Updated 07/28/14 mathe consumer was informed the pars were not available. Updated 07/29/14
The contact owns a 2004 jeep liberty. The contact received a recall notification for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure) and stated that the part was not available. The contact spoke to three separate dealers who provided an unreasonable timeframe for when the part would become available. The manufacturer was notified. The contact had not experienced a failure.
The contact owns a 2004 jeep liberty. The contact received notification of nhtsa campaign number: 13v252000 (fuel system, gasoline, structure) and the dealer stated that the frame had extensive rust and needed to be replaced by the contact to receive the recall repair. The dealer refused to supply the oem trailer hitch unless the contact replaced the framing. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unknown.updated 7/21/15
2004 jeep liberty.consumer writes in regards to lack of parts for trailer hitch recall. (fuel leakage).the consumer referenced recall # 13v252000.
Recall n46 is taking too long to resolve.contacted stafford dodge of fredericksburg - 2 april 14 - no parts.contacted chrysler - 2 april 14 - have not yet released parts - must issue 2nd recall notice first.repeat - this potentially dangerous recall is taking far too long.note - there has been no incident with this vehicle.
Recall notification nhtsa 13v-252 was issued on 12/11/2013.recall notice states "chrysler is making all reasonable efforts to obtain the parts as quickly as possible.chrysler will contact you again by mail, with a follow-up notice, when the remedy parts are available."that follow-up notice was never received by me.after calling the chrysler group recall assistance center on 5/1/2014 to inquire, was informed that parts are not yet available and that it has not yet been determined how the jeeps are to be fixed.there is no estimated date for remedy of this problem.in my opinion, this is an unreasonable time period to wait for correction of such a potential hazard as fuel tank leakage during certain types of rear end collisions.
Chrysler not fulfilling nhtsa 13v-252 safety recall to protect rear fuel tank from explosion by installing a trailer hitch.spitzer dodge of mansfield, ohio continues to have "no parts" for this recall, but i could pay to have them install one.
The contact owns a 2004 jeep liberty. The contact stated that nhtsa campaign number: 13v252000 (fuel system, gasoline, structure) had surpassed a reasonable time for repair. The dealer was contacted and stated that the parts were not available for repair. The manufacture was not notified. The contact had not experienced the failure. Updated 3/5/14updated 03/20/14
The contact owns a 2004 jeep liberty. The contact received a notification for nhtsa campaign number: 13v252000 (fuel system, gasoline and structure). However, the parts needed were not available. The dealer did not provide a specific date when the parts would become available. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repairs. The contact was not experiencing a failure.
2004 jeep liberty.consumer writes in regards to vehicle gas tank repair issues.the consumer was informed the gas tank was lying on the ground, when she arrived at the gas station to get gas.
The contact owns a 2004 jeep liberty. The contact stated that nhtsa campaign number: 13v252000 (fuel system, gasoline , structure) had surpassed a reasonable amount of time for repair. The dealer stated the part was not available for repair. The manufacture declined to provide an estimated time when the part would become available. The contact was concerned about the safety risk involved with the acknowledged defect. The contact had not experienced a failure.
This vehicle has been under recall for a safety issue for almost a year now, and chrysler still won't supply the parts.
Safety recall n46 was announced over a year ago and yet my dealer, browns jeep chrysler in patchogue ny claims they still do not have the parts to affect the necessary changes to insure my continued safety.i believe more than a reasonable amount of time has past. Please help make my family safe again.
The contact owns a 2004 jeep liberty. The contact stated that he attempted to have the vehicle repaired under nhtsa campaign number: 13v252000 (fuel system, gasoline , structure ) but was informed that the parts were not available. The contact stated that the manufacturer had exceeded a reasonable time for repair.the contact had not experienced a failure. The vin was not available.
2004 jeep liberty involved in recall n46/nhtsa 13v-252 ( fuel system, structure). Received written notification from chrysler that vehicle would be repaired by dealer when parts were available. This was months ago and monthly calls to dealer and still no part available. This has surpassed the reasonable amount of time for repair.
The contact owns a 2004 jeep liberty. The contact received a recall notice for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure); however, the parts were unavailable for the repair. The manufacturer was notified. The contact had not experienced a failure.
The contact owns a 2004 jeep liberty. The contact received a recall notification for nhtsa campaign id number: 13v252000 (fuel system, gasoline, structure) and was informed that the part was not available. The dealer was unable to provide an expected date for the remedy part to become available. The manufacturer was not notified of the delay. The contact had not experienced any failure. Dr
The contact owns a 2004 jeep liberty. The contact stated that the recall notice for nhtsa campaign number 13v252000 (fuel system) was received in january of 2014. The dealer was contacted on multiple occasions and was informed that the part needed to repair the vehicle was not available and no estimated time for receiving the part could be provided. The vin was not available. The contact had not experienced a failure....updated 05/14/15 the consumer stated the vehicle was repaired. Updated 05/26/15
The contact owns a 2004 jeep liberty. The contact received nhtsa recall campaign number 13v252000 (fuel system, gasoline, structure). The contact stated that the repair was not taken care of in a reasonable amount of time. The dealer indicated that the parts were not available. The manufacturer was not notified that the dealer did not have the parts. There were no failures at this time.
The contact owns a 2004 jeep liberty. The contact received notification of nhtsa campaign number: 13v252000 (fuel system, gasoline, structure) however, the part was not available to perform the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure.updated 9/4/14
I am writing in regards to a safety recall on my 2004 jeep liberty that was issued in june 2013. The recall exists as the fuel tank can rupture and cause fires in rear-end collisions. The nhtsa did a three year investigation that showed 51 people died in fiery crashes in jeeps with gas tanks positioned behind the rear axle. To alleviate this problem chrysler is to install a tow hitch free of charge. I have made numerous phone calls to my local chrysler dealership and then also contacted chrysler at their 1-800 number. Despite these phone calls no one could provide an answer as to when this potential life threatening problem would be fixed. About two weeks ago i received a letter in the mail from chrysler group llc informing me of the recall (as if i was unaware) and that the parts required are currently unavailable. So this recall has been in effect since june and there is no clear date that my vehicle will be equipped with a tow hitch to prevent a fiery crash. It is apparent through newspaper articles that chrysler has been reluctant to issue the recall and it is speculated that they did so as to not hurt their image and finances. Also to avoid a public relations nightmare and being forced to provide the recall after potential public hearings with witnesses providing details of deadly crashes involvingjeeps. It is appears that chrysler is trying to avoid this repair due to cost. It has been seven months since the recall and not a single vehicle has been repaired. It is also unknown when the repairs will be made as the parts are unavailable. I question the integrity of chrysler in regards to this recall and ask that you please look into this situation. This recall could potential save lives and it appears that this is not being done in order to save money. Thank you for your time and consideration. Updated 01/30/14
The contact owns a 2004 jeep liberty.the contact stated that while installing an oem towing hitch, as directed under nhtsa campaign number: 13v252000 (fuel system, gasoline, structure), an unknown component connected to the towing assembly became fractured and prevented the recall repair from being able to be performed successfully. The manufacturer and the engineering department were contacted and advised that it was possible to repair the vehicle. The approximate failure mileage was 107,801.
The contact owns a 2004 jeep liberty. The contact stated that after placing fuel into the vehicle, the fuel spewed out of the fuel tank. Due to the failure, the contact was unable to place fuel into the fuel tank. The contact had taken the vehicle to an independent mechanic where minor repairs were made to the vehicle however, he was unable to determine the cause for the failure however, the failure persisted. The contact attempted to reach the manufacturer but was unable to speak with a representative. The vehicle was not repaired. The failure mileage was approximately 130,000.
I brought the vehicle to the local dealer for the trailer hitch recall 2 years ago.i have been continuously told parts are not available.last tuesday 12-16 i forced the issue with the dealer for an appointment for friday 12-19.when i went to pick up the vehicle, i was told i don't qualify because the vehicle has some corrosion.if the recall was performed when it should have been, i would have been covered.this appears to be a way for jeep to shirk its obligations.if there is any repair needed before performing the recall, it should be jeep's responsibility, not mine...updated 05/14/15 updated 9/11/2017
The contact owns a 2004 jeep liberty. The contact received a notification for recall nhtsa campaign number: 13v252000 (fuel system, gasoline, structure). However, the part to do the repair was unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2004 jeep liberty. The contact received notification of nhtsa campaign number: 13v252000 (fuel system, gasoline, structure); however, the part needed for the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2004 jeep liberty. The contact received a recall notification for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not aware of the issue. The contact had not experienced a failure.
The contact owns a 2004 jeep liberty. The contact stated that while stopped due to a traffic back-up on the ramp at the i-271/i-480 interchange, the vehicle was crashed into the rear by another vehicle (gmc suv) driving approximately 48 mph. The air bags failed to deploy. The rear of the contact's vehicle instantly became engulfed in flames.the contact's mouth struck the steering wheel and his upper face was thrown into the windshield. The contact sustained injuries to the face, loss of his upper teeth, a fractured cheekbone and nose. The contact also sustained burns to the left hand, wrist, upper forehead, left eye and ear, right ankle and the left knee. The contact also sustained a concussion. He was transported to a local hospital for treatment. The manufacturer was not made aware of the failure. The vehicle was destroyed. The approximate failure mileage was 152,000.lh.....updated 10/30/13 . Updated 11/5/2013
The contact owns a 2004 jeep liberty. The contact received a notification for recall nhtsa campaign number 13v252000 (fuel system, gasoline, structure). However, the part was not available to do the repairs. The manufacturer was made aware of the problem. The contact had not experienced a failure.
The contact owns a 2004 jeep liberty. The contact received a recall notice for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure); however, the part needed to repair the vehicle was unavailable. The manufacturer was notified. The contact had not experienced a failure.
The contact owns a 2004 jeep liberty. The contact received a notice for nhtsa campaign id number: 13v252000 (fuel system, gasoline, structure), however the part was unavailable to do the repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
My vehicle is under safety recall.i contacted walser jeep back around april / may? set up appointment for me to bring in to fix but when i got there they did not have any replacement parts.they told me they would call me when they arrive.i waited approx. 1 month and called them they said chrysler would get back to me when parts were ready.i have not heard from anyone since then and just received another recall notice for the same repair.walser jeep in st. Louis park, mn does not have any parts and can not fix my vehicle i do not know where to go next.recall notification code: n46.
2004 jeep liberty. Consumer writes in regards to vehicle recall due to possible gas tank leakage and potential fire in a low level collision. *tgwthe consumer stated after the vehicle was inspected, it was determined chrysler would not complete the recall repair, due to what the industry called level 5 corrosion. The dealer gave the consumer a $3,146.35 estimate to repair the vehicle, before they would perform the recall.
The contact owns a 2004 jeep liberty. The contact attempted to have the vehicle repaired under nhtsa campaign number: 13v252000 (fuel system, gasoline , structure) but was informed that the parts were not available. The contact stated that since the failure was reported in june of 2013, there should be a remedy available before may of 2014. The contact stated that the manufacturer had exceeded a reasonable time for repair. There are no failures at this time.updated 8/11/14updated 08/19/14
The contact owns a 2004 jeep liberty. The contact received a recall notification for nhtsa campaign number: 13v252000 (fuel system, gasoline , structure) and stated that the part needed was unavailable to perform the repair. The manufacturer was not notified. The contact had not experienced a failure.updated 11/20/14updated 8/13/2015
The contact owns a 2004 jeep liberty. The contact received notification of nhtsa campaign number: 13v252000 (fuel system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Ma 10/6. Updated 3/28/2016
2004 jeep liberty.consumer writes in regards to gas tank could explode if hit from rear and trailer hitch needs to be installed to protect gas tank.the consumer had the hitch installed, by a company that was recommended by chrysler. However, several days later, the consumer received a call from chrysler saying the hitch that was installed was the wrong one, and he would not be getting reimbursed. Also, the power steering pump failed.
The contact owns a 2004 jeep liberty. The contact received a recall notification for nhtsa campaign id number 13v252000 (fuel system, gasoline , structure);however, the contact was not able to have the vehicle serviced under recall because the part was unavailable. The manufacturer was notified and they were unable to provide an expected date that the part would be available. There are no failures at this time. Updated 4/4/14updated 04/23/14
I received a recall notice n46/nhtsa 13v-252 well over 1 year agofor the possible fuel leak in a rear end crash for my 2004 jeep liberty. I have been in contact several times with the dealer to address the recall. Every time i am told they do not have the parts. I stopped by one day and asked and was told i could be put on a waiting list but didn't have time to look up my vin number on my phone. I called the next day and asked to be put on the waiting list and was told there is no waiting list. On my last contact with the dealer i was told they do not have the parts, do not know when the parts will be in, and do not have any kind of time frame for the parts to be in from the factory. I would like to see a remedy for this recall sometime in the very near future.
The contact owns a 2004 jeep liberty. The contact received a recall notification for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure); however, the part needed to repair the vehicle was unavailable. The manufacturer was notified. The contact had not experienced a failure. Updated 10/24/14the consumer stated the service rep recommended a non-functional trailer hitch would be attached to the vehicle.updated 4/17/15
2004 jeep liberty sport has loss of power and is quittingcustomer states that he has had multiple parts fixed and replaced and now the vehicle has the same failure problems as last year.**nar*the consumerhas had 2 fuel pumps replaced, a wiring harness in the firewall, cruise control sensor replaced, the entire module replaced, ball joint replaced and now the vehicle is losing power and quitting again. The consumer further stated that the speedometer and tachometer both are going crazy.
The contact owns a 2004 jeep liberty. The contact was driving approximately 2 mph when she attempted to make a turn andsuddenly a loud noise emitted from outside of the vehicle. The contact stopped the vehicle in order to inspect it and noticed the fuel tank detached and was on the ground. The vehicle was towed to an authorized dealer and repaired. The technician stated both fuel tank straps were completely covered with rust. The manufacturer was not notified of the failure. The failure mileage was 98,220. Updated 7/16/12 updated 07/18/12.
My beautiful 32-yr. Old daughter was killed recently when the vehicle she was driving, a 2004 jeep liberty, was rear-ended on the interstate by a ford f-150 going 60 mph.within seconds of the impact, her vehicle exploded and burst into flames.as a result, my daughter burned to death.since my daughter's death, i have learned that the fuel tank and filler neck on the jeep liberty (and jeep grand cherokee) was designed and installed in a location (behind the rear bumper) that is susceptible to rupture or puncture in a rear-end collision. When gasoline escapes from a ruptured or punctured fuel tank, a high risk of fire and explosion exists.because of this terrible tragedy and tremendous loss of such a beautiful life, i feel an obligation to warn everyone of the potential danger when driving these vehicles.chrysler knows about this problem as they have had other lawsuits regarding fires and fuel tank explosions, but it's less costly for them to settle out of court then to redesign or recall the vehicle.chrysler doesn't want the public to know, but i think the public has a right to know.
My wife was in a mva with our 2004 jeep liberty with 30,000 miles on it, she was hit from behind by a plymouth neon at about 30 miles per hour upon impact the jeep which i thought was one of the safest vehicles on the highway burst into flames thank god my wife acted fast and got herself and her niece and nephew out with only minor injuries if something had jammed or not worked right after the impact they would be dead, with in minutes of them getting out of the jeep it blew into a giant inferno i can say that god was watching over them that day. I have since done research and this issue and ithas been an on going thing with jeep since 1995 how can this be allowed just for them to make the all mighty dollars.this is a true crime and they get no punishment. They built the jeep with the ford pinto design .
The contact owns a 2004 jeep liberty. The contact was driving approximately 2 mph when she attempted to make a turn andsuddenly a loud noise emitted from outside of the vehicle. The contact stopped the vehicle in order to inspect it and noticed the fuel tank detached and was on the ground. The vehicle was towed to an authorized dealer and repaired. The technician stated both fuel tank straps were completely covered with rust. The manufacturer was not notified of the failure. The failure mileage was 98,220. Updated 7/16/12 updated 07/18/12.
The contact owns a 2004 jeep liberty. The contact stated that she attempted to have the vehicle repaired under nhtsa campaign number:13v252000 (fuel system, gasoline , structure). The contact stated that she was made aware that the parts needed for the repair were not available and the repair could not be performed. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure.
Why hasn't chrysler complied with safety recall n46 (gas tank leakage)??i have contacted chrysler several times and get the response that there is no safety problem with the plastic gas tank.but they will install a tow hitch just to satisfy nhtsa.they said they don't know when the parts will be available either.they said they would let me know later, maybe in august (this year i hope).i just don't understand why it is taking so long. The most important question is; is the vehicle safe in the event of an otherwise survivable rear-end crash??thanks,[xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)
The contact owns a 2004 jeep liberty. Upon entering the vehicle, the contact smelled burning oil and fuel inside the vehicle. Also, the air bag and check engine warning lights illuminated. The contact received notification of nhtsa campaign number: 13v252000 (fuel system, gasoline, structure) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 99,000.
The contact owns a 2004 jeep liberty. The contact stated referenced nhtsa campaign id number 13v252000 (fuel system, gasoline, structure) and stated that the manufacturer was notified. The manufacturer advised that the part needed to complete the recall repair was not available. The contact had not experienced any failures.
After filling fuel tank the car starts fine but then the engine stalls multiple times in the first 3-5 miles.this is hazardous since it often happens when pulling into traffic leaving the gas station. It seems to go away and the car runs fine after several miles of driving and stalling as i slow down for stop lights or stop signs. I recently bought this jeep and this has happened several times after fillups.i just googled the problem and found it is a common issue.i thought it would be good to add my information to the list. I have done nothing to try to solve the problem at this point.
The contact owns a 2004 jeep liberty. After the vehicle was parked, smoke emitted into the interior without warning. The contact was able to exit the vehicle, lift the hood, and discovered that the front of the vehicle was on fire. The fire department extinguished the fire. A police report was filed and no injuries were reported. The vehicle was towed to an independent mechanic where it was diagnosed that the fuel injectors failed. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 198,000.
The contact owns a 2004 jeep liberty. The contact stated that he attempted to have his vehicle repaired under nhtsa campaign number: 13v252000 (fuel system, gasoline , structure ) but was informed that the parts were not available. The contact felt that since the failure was reported in june of 2013, there should have been a remedy available before april of 2014. The contact stated that the manufacturer had exceeded a reasonable time for repair.the contact had not experienced a failure.
The contact owns a 2004 jeep liberty. The contact received a notice for nhtsa campaign number 13v252000 (fuel system, gasoline , structure) and was informed that the part was not available. The dealer was unable to provide an estimate date or arrival for the part. The manufacturer was notified of the problem. The contact had not experienced a failure. The vin was unavailable.
I was approaching the onramp,& as i turned on i heard a noise. Thinking i had a flat i immediately pulled off to check my tires upon rounding the rear of my vehicle i saw liquid on the ground upon backing up a step i could see it was my gas tank with the broken brackets. I thank god there were no sparks & that i was not yet @ speed on the interstate. I was terrified as to how close to death i possibly was.then i find out here that it had happened 1 other time (that's reported here) but not to the manufacturer. Now i'm out of my vehicle while being repaired and out of work till it's fixed. This should never have to come out of my pocket but will because of negligence. I only wish i had though to take pictures before it was loaded & towed to the garage.
The vehicle dies after filling it up with fuel. It has now happened to us multiple times, from what i have been reading it has been happening to lots of other people with jeeps/chryslers as well
The contact owns a 2004 jeep liberty. The contact received notification of nhtsa campaign number: 13v252000 (fuel system, gasoline , structure) however, the part needed to do the repair wasunavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The contact had not experienced a failure.
Chrysler sent me a letter informing me of recall n46.i am seeking reimbursement for an oem hitch that i had installed prior to the recall.i have spoken to chrysler many times over the last 2 years and followed their instructions for inspection and submission of documentation for the oem hitch.i have a case # from chrysler.despite repeated promises to call me and /or process the refund, i have had no contact from chrysler.my latest attempt to contact them was 1/20/15, at which point i was told i would be contacted within a week.what do i have to do to get the refund?
The contact owns a 2004 jeep liberty. The contact stated that a white cloudy smoke emitted from the front of the vehicle and into the inner compartment. The contact noticed sparks and pulled over to the side of the road as a fire erupted under the hood. The fire department was able to extinguish the flames. A police report was filed. The vehicle was destroyed and towed. The vehicle was not diagnosed. The vin was not available. The contact was later notified of nhtsa campaign number: 13v252000 (fuel system, gasoline, structure) years after the failure occurred. The manufacturer was not notified of the failure. The approximate failure mileage was 150,000. Ma 10/25/15
The contact owns a 2004 jeep liberty. The contact received notification for nhtsa campaign id number: 13v252000 (fuel system, gasoline, structure). The contact stated that the repair exceeded a reasonable amount of time. The dealer stated that the part was not available. The contact did not experience a failure. The manufacturer was made aware of the issue.
I bought the car used after i've been hit in the back from somebody and i no longer had my subaru or the money to buy another subaru so i was stuck buying this car in the meantime and the windows work but only for a little bit 6 hours after i bought the car the engine light turned on course it didn't have any transmission fluid so i put some in but one window dropped had to pull it out and now the driver door does completely will not roll up or rolled down and then i see that they have done some work to it because i didn't notice when i bought it that the door has power they have opened it another issue is that i washed my car when i call the person that bought itwas a little small dealership i stated that i washed the car he stated to me to me "you washed the car?" i said yes i didn't ask any questions however the next day the front left headlight went out and it cost me $15 so not sure what else i can do it appears that there was a recall there is a recall on the fuel tanker what not they can catch fire i would like the recall to be repaired also i should have noticed that the car occasionally randomly feel like it's fishtailing while i'm driving i was struck by a vehicle on the freeway while i was walking after my jeep grand cherokee that i had prior to my subaru completely died on the middle of the freeway i began to walk to the call box when i was struck by a car so i have to have a safe car i am a single mother and grandmother thank you for your attention in this matter.
The contact owns a 2004 jeep liberty. The contact received a recall notification of nhtsa campaign id number 13v252000 (fuel system, gasoline , structure) and the needed part was unavailable to perform the repair. The manufacturer was not notified of the problem. The contact had not experienced a failure.
The gas consistently overflows in this vehicle when filling up the tank. It's like there is no safety stop to keep the gas from filling. It ends up gushing all over the side of the vehicle and the ground when i try to fill up the tank. I never let the tank fill automatically at the pump. I watch the gallons meter as i'm pumping the gas to estimate when to stop pumping gas but it is still very unpredictable.even the interior of the vehicle smells like gasoline when this happens.
The contact owns a 2004 jeep liberty. The contact received a notification of nhtsa campaign number: 13v252000 (fuel system, gasoline, structure); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure.
The contact owns a 2004 jeep liberty. The contact received notification of nhtsa campaign number: 13v252000 (fuel system, gasoline, structure); however, the part to do the repair was unavailable.the contact was concerned about the length of time it was taking for the recall repair. The contact wanted the recall repair completed as soon as possible. The contact had not experienced a failure.
I got my jeep repoed in 2016 because of not making my payments. I was having the problems with the gas tank and the engine was not running correctly.is there anything you can do? please let me know. [xxx] [xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).'
The contact owns a 2004 jeep liberty. The contact received a notification for recall nhtsa campaign id number 13v252000 (fuel system, gasoline, structure) and stated that the part needed to perform the repair was unavailable. The dealer was unable to provide an expected date for the part to become available. The manufacturer was not notified of problem. The contact had not experienced a failure.
The contact owns a 2004 jeep liberty. The contact received notification of nhtsa campaign number: 13v252000 (fuel system, gasoline, structure); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2004 jeep liberty. The contact received a notification for nhtsa campaign id number 13v252000 (fuel system, gasoline, structure). However, the part to do the repairs was not available. The manufacturer was made aware of the problem. The contact had not experienced a failure.updated 8/27/14
The contact owns a 2004 jeep liberty. The contact received a recall notification for nhtsa campaign id number: 13v25200 (fuel system, gasoline , structure) and stated that the part needed was unavailable to repair the vehicle. The dealer was unable to advise when the part would become available. The manufacturer was notified of the problem. The contact had not experienced a failure.
The contact owns a 2004 jeep liberty. The contact received a recall notification of nhtsa campaign id number 13v252000 (fuel system, gasoline, structure) however, the contact was not able to have the vehicle serviced under the recall because the remedy part was unavailable to perform the repair. The manufacturer was not notified of the problem. The contact had not experienced a failure.
The contact owns a 2004 jeep liberty. The contact stated that nhtsa campaign number: 13v252000 (fuel system, gasoline, structure) exceeded a reasonable time for the recall repair. The contact received the first notification in september of 2013 and the part was not available. The contact did not experience a failure.
Took jeep to dealer (10,23,2014) for recall to have a trailer hitch installed, still waiting for part to be shipped to dealer. Over three and one half months is not acceptable.
The contact owns a 2004 jeep liberty. The contact received a notification of nhtsa campaign number: 13v252000 (fuel system, gasoline, structure); however, the recall part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2004 jeep liberty. The contact stated that in december 2013, she received recall nhtsa campaign number: 13v252000 (fuel system, gasoline , structure ). The contact stated that she attempted to have the vehicle repaired on numerous occasions but the parts were unavailable. The vehicle was not repaired. The manufacturer was notified of the failure. There are no failures at this time.
The contact owns a 2004 jeep liberty. The contact received a notification for recall nhtsa campaign number: 13v252000 (fuel system, gasoline, structure). However, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2004 jeep liberty. The contact received notification of nhtsa campaign id number:13v252000 (fuel system, gasoline, structure) and stated that the parts were not available. The dealer did not provide a specific date when the parts would become available. The manufacturer was also contacted and could not provide an estimated date for when the vehicle would receive the recall repairs. The contact had not experienced a failure.
I just purchased the car and found that the car has an outstanding recall.it is chrysler recall #n46 or nhtsa #13v-252.which is related to potential fire from rear end collision.i just called jeep chrysler at 5130 nesconsett hwy, port jefferson station, ny 11776.they indicated to me that there is a 6 month waiting period in order to get the car in to fix the recalled item.i think that is an unreasonable amount of time to have to wait to fix this potentially disastrous issue.is this ok?i would like to be able to get this done much sooner as i fear for my family's safety.
The contact owns a 2004 jeep liberty.the contact received notification of nhtsa campaign id number 13v252000 (fuel system, gasoline, structure) and stated that the repairs were not taken care of in a reasonable amount of time. The dealer indicated that the parts were not available. The contact had not experience a failure. The manufacturer had not been contacted.
The contact owns a 2004 jeep liberty. The contact stated that nhtsa campaign number: 13v252000 (fuel system, gasoline , structure) had surpassed a reasonable amount of time for repair because the part was not available. The manufacturer was not made aware of the delay. The vehicle was not repaired. The contact had not experienced a failure.
The contact owns 2004 jeep liberty. While driving down a hill at 40 mph, the contact crashed into an object in the road and smoke emitted from the vehicle. The contact merged off of the road and notice that the vehicle was on fire. The fire department extinguished the fire. The emergency response team was notified.the fire chief stated and reported that the fire more than likely began in the rear. The contact sustained burns to his lower leg. The vehicle was not inspected or diagnosed but deemed as totaled. The manufacturer was not notified of the incident. The vin was unavailable. The approximate failure mileage was 130,000.
The contact owns a 2004 jeep liberty. The contact received notification of nhtsa campaign number: 13v252000 (fuel system, gasoline, structure). However, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The contact had not experienced a failure.
The contact owns a 2004 jeep liberty. The contact received a notification for nhtsa campaign id number 13v252000 (fuel system, gasoline, structure) however, the contact was not able to have the vehicle serviced under the recall because the part needed was unavailable to perform the repair. The manufacturer was not notified of the problem. The contact had not experienced a failure.
Tl- the contact owns a 2004 jeep liberty. The contact received notification of nhtsa campaign id number: 13v252000 (fuel system, gasoline , structure) but was advised by the dealer that the parts needed to complete the repair were not available. The contact received the notice months ago. The manufacturer was also contacted and could not provide an estimated date for when the vehicle would receive the recall repairs. The contact had not experienced a failure. Dyd
The contact owns a 2004 jeep liberty. The contact stated there was a recall under nhtsa campaign id number 13v252000 (fuel system, gasoline , structure) and the part needed to perform the repair was unavailable. The manufacturer was notified and they stated that the part was not identified for the recall. There are no failures at this time.
The contact owns a 2004 jeep liberty. The contact received a notification for recall nhtsa campaign number: 13v252000 (fuel system, gasoline, structure). However, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2004 jeep liberty. The contact received a notification of nhtsa campaign number 13v252000 (fuel system, gasoline , structure) and was informed by the manufacturer that the parts were not available. The contact had not experienced a failure. The vin was unavailable.
The contact owns a 2004 jeep liberty. The contact stated that she received notification of nhtsa campaign number: 13v252000 (fuel system, gasoline , structure) however, the recall had surpassed a reasonable time for repair. The dealer was contacted and stated that because the recall was in litigation, no further information was available. The manufacturer was not contacted. The contact had not experienced a failure.
The contact owns a 2004 jeep liberty. The contact received a notification for recall nhtsa campaign number: 13v252000 (fuel system, gasoline, structure). However, the part needed was unavailable to perform the repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
The contact owns a 2004 jeep liberty. The contact stated that while driving approximately 20 mph, another vehicle crashed into the rear passenger's side and the vehicle caught on fire. A police report was filed. The contact sustained injuries to her back, neck, left arm, and left leg. The manufacturer was not made aware of the problem. The approximate failure mileage was 116,000.
I just purchased this vehicle and was notified by a friend who owns an identical vehicle that a recall had been in force for a potential fuel leak problem. I checked and the vehicle has no remedy for this scenario.
On sunday 6/30 i was at the pharmacy around my residensein phila, pa. When i pull out of the parking lot to go into the street with the traffic to go back home. The car started making this screening noise and it felt like when i would give it gas it would not respond. I tried a little bit of gas and then it made a big soun d like an explosion and it lock in the middle of the street . It would not go forward or backwards. It felt like it just drop to the floor and it felt as thou the tires fell off the car.... I had to get a tow truck to tow it away , no matter how much we would work on it. It wouldnt respond .i had just gotten the recall notice and had taken this car to a chrysler dealer to get the replacement part they had sent notice recalling 2002-2007 jeeps. Three weeks before.i need help. I dont want to get back behind this car. It was scary and once before it had locked up on my in the middle of the highway. I thought i was going to be in a crash.
Car smokes and smoke comes inside the car. It is extremely noticeable when it is sitting still car filled up with smoke.
The contact owns a 2004 jeep liberty. The contact received a manufacturer's recall notice in december of 2013 pertaining to the fuel system and contacted the manufacturer multiple times in to have the remedy performed. The contact was informed that the parts were on back order and no further information was provided. The contact had not experienced a failure. The vin was not available.
The contact owns a 2004 jeep liberty.the contact received a notification of nhtsa campaign id number: 13v252000 (fuel, propulsion system) and stated that the part needed was unavailable to service the vehicle under the recall.the dealer was uncertain when the part would become available.the manufacturer was notified of the issue.the contact had not experienced a failure.
The contact owns a 2004 jeep liberty. The contact received a recall notice for nhtsa campaign id number: 13v252000 (fuel system, gasoline , structure)and stated that the part needed was unavailable to perform the repair. The manufacturer was made aware of the issue. The contact had not experienced the failure.
The contact owns a 2004 jeep liberty. The contact received notification of nhtsa campaign number: 13v252000 (fuel system, gasoline , structure) and the part needed to repair the vehicle would not become available for another full month. The dealer was unable to provide an expected date for the part to become available. The manufacturer was made aware of the problem. The contact had not experienced a failure.
The contact owns a 2004 jeep liberty.the contact received a notice for nhtsa campaign number :13v252000(fuel system, gasoline , structure) and stated that the parts needed were unavailable. The dealer was uncertain when the parts were available. The manufacturer was not notified of the problem.the contact had not experienced a failure.
Chrysler had a recall on this jeep over fuel tank fires, i took the car to a local jeep dealer twice (jeep chrysler dodge city, 631 west putnam ave, greenwich, ct 06830 on oct 25th and nov 17th) (i made appointment at least two weeks earlier in both times), but were told there are no parts available for the recall.
The contact owns a 2004 jeep liberty. The contact received notification of nhtsa campaign number: 13v252000 (fuel system, gasoline, structure); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2004 jeep liberty. The contact received a recall notification of nhtsa campaign id number 13v252000 (fuel system, gasoline , structure) however, the part needed was unavailable to perform the repair. The manufacturer was not notified of the problem. The contact had not experienced a failure.
The contact owned a 2004 jeep liberty. While driving 55 mph, the vehicle caught fire and burst into flames. The fire department extinguished the fire. A police report was filed and there were no injuries. The vehicle was destroyed and towed to a lot. The contact received notification of nhtsa campaign numbers: 06v288000 (suspension) and 13v252000 (fuel system, gasoline, structure). The manufacturer was not notified of the failure. The approximate failure mileage was 100,000.
The contact owns a 2004 jeep liberty. The contact received a notification of nhtsa campaign number: 13v252000 (fuel system, gasoline , structure) and stated that the part needed was unavailable to perform the recall repair. The dealer was unable to provide an expected date for the part to become available. The contact did not experience a failure. D
The contact owns a 2004 jeep liberty. The contact stated that he attempted to have the vehicle repaired under nhtsa campaign id number: 13v252000 (fuel system, gasoline , structure) but was informed that the parts were not available. The contact felt that since the failure was reported in june of 2013, there should have been a remedy available before march of 2014. The contact stated that the manufacturer had exceeded a reasonable time for repair.the contact had not experienced a failure.
14440 new falls of neuse rd
The contact owns a 2004 jeep liberty. The contact received notification of nhtsa campaign number:13v252000 (fuel system, gasoline , structure). However, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2004 jeep liberty. The contact received notification of nhtsa campaign id number: 13v252000 (fuel system, gasoline, structure) and stated that the parts were not available. The dealer did not give a specific date when the parts would become available. The manufacturer was unable to provide an estimated date for repairs. The contact had not experienced a failure.
I received a recall notice from the nhtsa at the beginning of this year, 2014. The recall number is 13v-252. I contacted the chrysler dealership that we bought the car at in gresham, oregon, and they said that they did not have the parts to complete the recall. I gave them my name and number, and asked them to call me when they got the parts in. That was over 6 months ago. I recently called a chrysler dealership in vancouver, washington, and was told that they would call me back. That was a week ago. The date of the recall was december 11, 2013. Not sure what else to do, but complete this complaint form.
The contact owns a 2004 jeep liberty. The contact received notification of nhtsa campaign id number:13v252000 (fuel system, gasoline , structure) but was advised by the dealer that the parts needed to complete the repair were not available. The contact received the notice months ago. The manufacturer was also contacted and could not provide an estimated date for when the vehicle would receive the recall repairs. The contact had not experienced a failure.
The contact owns a 2004 jeep liberty. The contact received notification of nhtsa campaign number: 13v252000 (fuel system, gasoline, structure); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.... Updated 06-02-15the consumer stated the vehicle was repaired.updated 7/2/2015
The contact owns a 2004 jeep liberty. The contact stated that nhtsa campaign number: 13v252000 (fuel system, gasoline , structure), nhtsa campaign number: 12e047000 (suspension) andnhtsa campaign number: 12v085000 (suspension) exceeded a reasonable amount of time for the recall repair. The dealer stated that the manufacturer was not releasing the recall part to the dealers. The vehicle was not repaired. The manufacturer was not made aware of the delay. The contact had not experienced a failure.
Fuel tank straps rotted & broke off
The contact owns a 2004 jeep liberty. The contact received a notification for nhtsa campaign id number: 13v252000 (fuel system, gasoline and structure) and stated that the part was not available. The dealer was contacted and was unable to provide a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repair. The contact did not experience a failure.
The contact owns a 2004 jeep liberty. The contact received notification of nhtsa campaign number: 13v252000 (fuel system, gasoline, structure); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2004 jeep liberty. The contact received a notification of nhtsa campaign number: 13v252000 (fuel system, gasoline, structure) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2004 jeep liberty. The contact received notification of nhtsa campaign number: 13v252000 (fuel system, gasoline, structure); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 6/22/15updated 10/11/2017
My complaint is with the chrysler recall n46/nhsta 13v-252.i received two (2) recalls -one last dec. 2013 and in august 2014 for the rear structure reinforcement.i called 2jeep/chryslerdealers and was told that they were only provided 5 trailer hitches and had a waiting list of 55.i was told to call back in mid-september.this recall is a joke.i called chrysler recall asst. Center and spoke with taylor and was told that the trailer hitches were still being manufactured and that the hitches and subsequent repairs should be done within two (2) years.this is unacceptable.i was told when i got the first recall notice to wait for the second that the parts would be available and they are not.i believe chrysler is not acting in good faith to its customers and has no intention of replacing the recalled items.i believe that they are just waiting for the jeeps in question to disappear and go to junk yards.they have no intention in fixing the problem. The problem with the rear structure reinforcement is just too expensive for them to fix.i feel right now that the end result of this recall that only 10% of the jeeps in question will actually be repaired.i have never gone through such a long, deceitful recall before.i have zero faith in chrysler doing the right thing without another governmental court order.
The contact owns a 2004 jeep liberty. The contact received notification of nhtsa campaign id number:13v252000 (fuel system, gasoline and structure)but was advised by the dealer that the parts needed to complete the repair were not available. The manufacturer was also contacted and could not provide an estimated date for when the vehicle would receive the recall repairs. The contact had not experienced a failure.
The contact owns a 2004 jeep liberty. The contact received a recall notification for nhtsa campaign id number: 13v252000 (fuel system, gasoline , structure)and stated that the part needed was unavailable to repair the vehicle. The dealer was unable to advise when the part would become available. The manufacturer was not notified of the problem. The contact had not experienced a failure.
The contact owns a 2004 jeep liberty. The contact received notification of nhtsa campaign id number:13v252000 (fuel system, gasoline , structure) and stated that the parts were not available. The dealer did not provide a specific date for when the parts would become available. The manufacturer was also contacted and could not provide an estimated date for when the contact's vehicle would receive the recall repairs. The contact had not experienced a failure.
The contact owns a 2004 jeep liberty. The contact stated that while driving various speeds, the vehicle began to swerve violently. The vehicle was included in two separate recalls associated with nhtsa campaign id numbers: 13v252000 (fuel system, gasoline, and structure) and 12v085000 (suspension). The contact stated that the vehicle was not serviced under the recall because the remedy parts were unavailable to repair the vehicle. The manufacturer was notified of the problem. The vehicle had not been repaired. The approximate failure mileage was 131,000.
The contact owns a 2004 jeep liberty. The contact stated nhtsa recall number: 13v252000 (fuel system, gasoline , structure)surpassed the reasonable time for repair. The manufacturer was not contacted. The dealer stated that the part was not available. The vehicle was not repaired. The vin was not available. There are no failures at this time.
At interstate speed the jeep accelerates unexpectedly as if the throttle is pressed to the floor.this is the third time this has happened.accelerates to 80 miles per hour almost instantly.
The contact owns a 2004 jeep liberty. The contact stated nhtsa campaign number: 13v252000(fuel system, gasoline , structure) had exceeded the reasonable amount of time for repair. Both dealer and manufacturer were made aware of the dealer and decline to to provide at least an estimated time frame when the part would become available. The vehicle was not repaired. Luckily, the contact had not experienced the failure described in the recall.
Have not been notified of any recalls and when i called the dealer they said i didnt have any recalls but when i check in the date base it said i had two recalls; i would like to get notified of the recalls by a dealership.
My car caught on fire last night,fire department was unable to confirm source of fire.i researched jeep liberty 2004 recalls and found on june 12,2012 the office of defects investigation (odi) of the national highway traffic safety administration (nhtsa) opened (ea) 12-005 to investigate an alleged safety related defects concerning fuel tank system integrity for jeep my 1993-2007 for , which included numerous fire.on 1/16/2017my jeep liberty caught on fire, in the snow.car was stationary, had only driven 2 blocks,got stuck in the snow, revved up the engine and smoke began coming out the hood.car completely combusted in flames,
On sept. 2, 2019 while driving on route 23 our 2004 jeep liberty's gas tank broke off and we dragged it down the road with gas pouring out, another driver alerted us that the gas tank was dragging. If a spark happened we would have been set on fire. The police and fire department were called and our car was towed to a repair shop.i saw a recall #18v278000 online today 09/05/19, we were never notified of this recall.
Safety recall n46/nhtsa 13v-252: safety recall notice was received by mail in january 2014, contacted dealership as directed to schedule an appointment. Dealership said they had no parts and had no idea when they would receive the parts. Called the chrysler group recall assistance center on may 5, 2014. Was told that chrysler still had no parts available applicable to this recall. Furthermore, and even more concerning, there is no projected time-table for distributing the appropriate parts to dealerships. This recall was originally issued june 19, 2013. I do not feel that an entire year or more is an appropriate time frame to remedy this defect without charge and within a reasonable amount of time, especially for a defect that can cause fuel leaks and possible fires from a rear end collision. Our household has two 2004 jeeps that are affected by this recall. When can we expect a resolution from chrysler? what are the regulations for completing safety recalls?
The contact owns a 2004 jeep liberty. The contact received notification of nhtsa campaign number: 13v252000 (fuel system, gasoline , structure) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2005 jeep liberty. The contact received a recall notification of nhtsa campaign id number: 13v252000 (fuel system, gasoline, structure). The contact stated the that the part needed was unavailable for the repair. The manufacturer was notified and they did not know when the remedy part would become available. The contact had not experienced a failure.updated 08/11/2014*ljupdated 08/12/2014
No accident, recall for gas tank collision. Fire explosion danger. This has been reported by your agency..chrysler has not yet begun the recall as reported by nhtsa. They have informed that the recall will start soon. That was in june, octoberand then again in december.as this is a crucial safety issue, i assume your agency must want this resolved. [xxx] from nhtsa has told me that your agency has not signed off on the resolution. If someone dies or is injured as a result of this non- action where does the liability lie?please advise. [xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The contact owns a 2004 jeep liberty. The contact received notification of nhtsa campaign number: 13v252000 (fuel system, gasoline, structure); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. ..updated 05/20/15 the vehicle was repaired on 4/27/2015. Updated 7/6/2015
The contact owns a 2004 jeep liberty. The contact stated that while driving 60 mph, the fuel tank detached from the vehicle and spilled fuel onto the highway. The vehicle was towed to a used car lot. The manufacturer was notified and instructed the driver to leave the vehicle where it was until they could send someone to inspect the vehicle. Several days later, the manufacturer notified the contact that they would not send anyone to inspect the vehicle and if she wanted to have the vehicle towed to a dealer she could do so at her own cost. The vehicle had not been repaired. The failure mileage was unknown. The vin was unavailable.
The contact owns a 2004 jeep liberty. The contact stated that nhtsa campaign number: 13v252000 (fuel system, gasoline , structure) had surpassed a reasonable amount of time for repair because the part was not available. The manufacture was alerted of the failure and declined to give the provide the contact with part availability information. The contact felt it was unacceptable for such a potentially life treating failure to be treated in such a manner. The vehicle was not repaired. The contact had not experienced a failure.
The contact owns a 2004 jeep liberty. The contact received notification of nhtsa campaign id number: 13v252000 (fuel system, gasoline , structure) and stated that the parts needed was unavailable to perform the repairs. The manufacturer was not notified of the failure. The contact had not experienced a failure.
The contact owns a 2004 jeep liberty. The contact received a recall notification for nhtsa campaign id number: 13v252000 (fuel system, gasoline, structure) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The contact had not experience a failure.
The contact owns a 2004 jeep liberty. The contact stated that the recall notice for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure) was received in may 2015. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The contact had not experienced a failure.
On the 18th of january of 2014, i was driving back home on a rural road where the speed limit is 25mph and i was driving around 15 mph because the road doesn't have an adequate pavement, where there is alot of pot holes. My 2004 jeep liberty on a small hill, came to a sudden stop shutting all the system which turned the vehicle off. I attempted to turn the car back on, by turning the switch and it wouldn't turn on. I waited approximately 3 minutes when i saw a thick black smoke coming from the hood. I attempted to react quickly and saw that the doors were closed shut. I forced the door to open and ran quickly to the front of the vehicle. I lifted the hood and it was steaming hot that it burned my fingers, i then opened the hood and witnessed that the vehicle's motor was completely in smoke. I began to car 911 and stepped aside when flames started to come out from the motor. In less than 8 minutes the car was completely in fire. Both police and fire department assisted me during this tragic event. I have both reports to evidence the events that had occurred. I have attempted various times to contact chrysler within my local area and have not received any return call from them, while they have indicated that they will send a inspector to verify the vehicle, i left all of my personal details and am still waiting for their visit. I have been waiting and i have continued to call them in effort to have an inspector to verify my loss knowing that the car is still within the vehicle guaranteed, still i have not received any response after a two months of the incident. Here, i have not only suffered from material loss but also chrysler in my area does not demonstrate corporate responsibility nor customer satisfaction or concern for their state of being.
The contact owns a 2004 jeep liberty.the contact received notification of nhtsa campaign numbers: 12v085000 (suspension) and 13v252000 (fuel, gasoline, structure) however, the part was not made available.the contact stated that while driving approximately 20 to 25 mph, the engine stalled.the vehicle did not restart. The vehicle was not diagnosed or repaired.the approximate failure mileage was 130,000.
Vehicle has automatic door locks that lock would lock when the vehicle's speed reached 15 mph, now not working. The vehicle's keyless entry syste was working prior to the consumer taking the vehicle to the dealer.the consumer received a recall notice referencing the vehicle's remote keyless entry system.an appointment was made and the vehicle was taken to the dealer for service.after the vehicle was serviced none of the locks would work.upon further inspection the consumer realized thatthe swing gate was the only lock that was working properly.the dealer was not able to permanently repair the vehicle.
Vehicle indicated that passenger front door was ajar, this after ten minutes of driving.door was in fact not ajar. Passenger opened and closed door just to check, door then would no longer fully close. Pulled manual lock to see if it was stuck, whole piece came out.smoke started pouring out of hole and door metal was very hot to the touch. Removed door panel to put out fire inside. Lock actuator motor melted down and parts were smoldering. During this process the electronic back glass popped open as well and will no longer latch either. Chrysler recalled some 2004 liberty's for these motors overheating and seizing,was informed that this vehicle was not included and that we should have 'maintained the wiring in the door'.this vehicle is meticulously maintained!
I have a 2004 jeep liberty that i have owned since 8/21/07.about 1 month ago i started having problems with my tailgate not opening, but the glass does will open.it remains locked, but i hear the actuator working and i know the recall on this vehicle has been completed in 12/2006.
The contact owns a 2004 jeep liberty.while driving at an unknown speed, the vehicle's doors continuously locked automatically.the dealer installed two new fuses, but they blew out immediately.the dealer stated that the vin was not included in nhtsa campaign id number 04v111000 (latches/locks/linkages:doors:latch), although the failures were identical.a couple of days later, the rear hatch failed to lock; therefore, the vehicle cannot be driven.the current mileage was 66,000 and failure mileage was 58,000.
The contact owns a 2004 jeep liberty.the contact statedhe could not unlock the doors using the key fob. The contact could not enter the vehicle unless the doors were manually opened with the key. The vehicle was taken to an independent repair shop and the contact was informed that all door locks needed to be replaced. An authorized dealer was notified and the contact was informed that the vehicle was not included in the recall associated with nhtsa campaign id number 04v111000 (latches/locks/linkages:doors:latch). The vehicle was not repaired. The failure mileage was 95,000. Rvk
The contact owns 2004 jeep liberty. The contact stated that recall nhtsa campaign id number 04v111000 (latches/locks/linkages) was related to the key less entry. However, the vin was not included. The contact had experienced a failure. The manufacturer was made aware of the problem. The approximate failure mileage was 50,000. Updated 8/28/14
The contact owns a 2004 jeep liberty. The contact stated that the door locks failed to lock properly. The vehicle was taken to the dealer where it was found that the motors needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and informed the contact that the vehicle was not included in nhtsa campaign number 04v111000 (latches/locks/linkages). The failure mileage was not available.
My remote failed to lock or unlock the doors, and liftgate door. The doors had to be locked manually. The liftgate window would not close at all. Remote batteries were replaced . However, it still would not lock or unlock the doors and liftgate.when i pressed the unlock button on the remote, the emergency flashers came on.
2004 jeep liberty-can not remove key from ignition-appears to be a very common problem with these cars-dealer wants $500.00 to replace ignition switch and shifter interlock-i do not know how many jeep owners have reported this problem, but if you search on line, it is obvious that this a factory defective system and should be recalled and mfg should be responsible for repairing .
I went to lock my doors after i came from the dealer and i noticed both my back doors do not lock. I believe this is a safety issue because the back doors do not lock when i am driving down the road and i have 1 year old that like to touch everything including door handles.
The contact owns a 2004 jeep liberty.the contact stated that the keyless entry failed.he was able to lock the doors manually.the dealer replaced a fuse to remedy the failure; however, the keyless entry failed again.three out of the four doors could not be locked or unlocked with the keyless entry nor by hand.the vin was not included in nhtsa campaign id number 04v111000 (latches/locks/linkages:doors:latch).the failure and current mileages were less than 28,000.
While driving through congested traffic on the highway, the rear window of my 2004 jeep liberty made a grinding noise and unexpectedly fell down inside of the door, my dog nearly fell out and i nearly caused an accident while pulling over to safety.my family and i had to drive 45 minutes in the rain with no rear window.i have since learned this is a very common problem with power windows in the jeep liberty years 2002-2006 and there is even a company that stays in business selling replacement parts specifically for this problem (http://www.steigerperformance.com/products/sp13001.html).,
2004 jeep liberty, rear driver side electric window drops down into door, jams door lock, runs down battery-all due to a tiny plastic part breaking repeatedly. I paid to have this fixed in 10/15/08 ($205),read on internet all jeep owners all models with electric windows having same problem. So, did not use window or door ever since. Same clip broke and was replaced under warranty 9/18/09. Still don't use door or window. Same clip broke again 10/25/10. No longer under warranty so dealer won't repair. Called jeepcorporate. They refuse to even consider working with me or explaining what they will do until i get "an official diagnosis" from a jeep dealer which will cost me $94.50 to get. Only then will they even talk to me about this problem.everyone is having this problem.a tiny plastic clip into which the fuzzy cable connects gets worn over time and breaks. No rocket science there, take a thin piece of plastic and put metal against it and even if not used will vibrate if you drive the car and it will break. Costing jeep owners big time.first time it stranded my daughter in the middle of the night,jamming the door and running down the battery as electric window kept trying to engage. Now it is sitting in my yard,cannot secure my car as windows is down inside door,and have plastic over window to keep out the rain. This is ridiculous. Case # now with jeep is [xxx],case manager casey, 1-800-763-8422 but like i said,until i'm willing to pay $94.50 for "official diagnosis" of a broken ten cent part,they won't tell me if they will work with me at all or to what extent. Only that without the diagnosis, nothing can be done further. First time it broke, sitting in driveway. Second time i pulled up in parking lot and exited front door when window in rear door crashed down inside, i hadn't even touched the door.this time broke in parking lot, no one in car. Window just falls down into door.costing jeep owners big time, you have to change entire window regulator, jeep won't sell clip.
The contact owns a 2004 jeep liberty.the remote key would not lock or unlock the doors.the contact stated that the rear passenger side door lock failed completely.the other doors were able to be manually locked and unlocked.the dealer stated that the solenoids for each door needed to be replaced.the manufacturer stated that the vin was not included in nhtsa campaign id number 04v111000 (latches/locks/linkages:doors:latch).the current and failure mileages were 23,000.
The contact owns a 2004 jeep liberty.the contact stated that the front and rear passenger doors refused to lock, regardless of manual and remote attempts.the dealer stated that the door locks failed, however, the vehicle was not included in nhtsa campaign id number 04v111000 (latches/locks/linkages:doors:latch).the current mileage was 99,000 and failure mileage was 50,000.updated 07/29/08.*ljupdated 08/06/08
The contact owns a 2004 jeep liberty. The contact stated that the three doors latches, excluding the driver side door, no longer worked. The contact could not lock them manually or with the remote. The vehicle was taken to an authorized dealership where the contact was informed that the latches needed to be replaced. She was also informed that her vehicle was not included in recall 04v111000 (latches/locks/linkages:doors:latch). The vehicle had not been repaired at the time of the complaint. The contact had not spoken with the manufacturer at the time of the complaint. The current mileage was 67,455. The failure mileage was approximately 40,000. Updated 09/27/10 updated 10/01/10
Passenger side locks inoperable.when clicking remote keyless entry door locks would lock and unlock continuously for up to ten seconds. I feel this eventually led to the lock motor burning out.
Rear driver's side window fell into door.could not get it back up.window is now held in by zip ties.6/23/2012front passenger power door lock stopped working.purchased vehicle used in june 2007, rear passenger power door lock not working at that time.occaisionally vehicle will stall and restart while driving.
The contact owns a 2004 jeep liberty. The contact noticed that the front passenger side door and both rear doors were unlocked.the switch was stuck in the unlocked position and could not be locked by remote or manually.the vehicle was taken to an independent mechanic who stated that there was a related recall.the manufacturer and an authorized dealer were notified and informed the contact his vehicle was not included in nhtsa recall campaign id number 04v111000, latches, locks, linkages, doors latch. The vehicle was not repaired. The failure and current mileages were 34,262.
The contact owns a 2004 jeep liberty.the contact stated that door lock system was inoperable, which prohibited the door locks from locking.a manufacturer and dealer made the contact aware of the nhtsa campaign id number: 04v111000 (latches/locks/linkages:doors:latch) recall, but the vin was not included.the vehicle was not repaired.the failure mileage was 140,000 and the current mileage was 145,000.
Door lock motor bearing seized. As a result, all the doors became inoperable.
Hood latch failure causing extensive motor vehicle damage.
Passenger compartment driver's side fills with water anytime it rains or the vehicle is taken through the car wash.
Parked vehicle at gas pump.set parking brake, left transmission in neutral (engine idling).got out of vehicle and it then started rolling forward.the parking brake has never worked correctly since i bought this vehicle at about 14,000 miles and still doesn't even after having the parking brake shoes and springs replaced.i replaced them because the right-rear parking brake has taken to sticking while driving.a couple of times i've come home and gotten out of my vehicle to an acrid smell of burning and the excessively high temperatures coming from the right rear brakes.it's been a while since the gas-station incident happened, and the only reason it still doesn't happen is i never leave it parked out of gear anymore.the parking brake is worthless and would never be of use to stop the vehicle in an emergency where the primary braking system has failed.someone could have been hurt or killed if i hadn't been right there to jump in my vehicle to stop it from rolling.
Since purchasing the 2004 jeep liberty there has been a loud screeching noise for the first mile or two when the vehicle is first driven.at least 2 trips to the dealer service results in no repair.dealers fix was to loosen the parking brake cable so that the parking brake pads did not rub on the drum.2 years later the problem still exists!
My 2004 jeep liberty has an emergency brake that does not hold.it is a safety hazard.i took it in and had complete new brakes, incl rotors, calipers, new brakes and new emergency installed.still rolls on slight incline with emergency engaged.i know others with the same vehicle who now tell me there's is doing the same thing.this is an obvious dangerous defect of this emergency/parking brake. I had my jeep roll down my driveway almost injuring my cat and crashing into my garage.i had to run to get into it to apply the brake before disaster.
My 2004 jeep liberty was parked under my carport. I had started the engine to warm the car, with the emergency brake on.there was no one around the car but my dogs, but somehow it managed to roll down the driveway into the corner of a barn. The distance was about 10 yards with an incline of about 2 feet, yet ther was over $3000.00 in damage to the car. It hit right in the center of the grill/hood. I was very surprised as the emergency brake was on, however on inspection, there was still one click left on the emergency brake. I have tested this theory by getting on a hill in the vehicle and pulling the emergency brake. Indeed, it does not hold the vehicle until you reach the very last click on the emergency brake. Jeep denies any product flaw when contacted. I disagree. I hate to think what will happen to me if i am ever in a wreck if a roll with no acceleration can damage the vehicle at 25% of its value!
On numerous occasions including today, my 2004 jeep liberty has fallen out of gear. Previously i was on the highway doing about 60 mph and the car switched from drive to neutral on its own. Today the most recent incident i was leaving wawa to get coffee and on my way to work, at the red lightthe car was in drive, foot on brake as one would normally do. When the light switched to green i lightly tapped the accelerator/gas pedal and the car sat there for a moment without moving again as if it was in neutral. So i pressed the gas pedal again only this time the car started to reverse, as the gear shift clearly showed that i was again in drive. This is very dangerous, thank god both times this has occurred that no other vehicle was behind me or else they may have been a fatal accident especially when i was on the highway. I have read online numerous accounts where this has happened to other jeep owners i am very dissatisfied that it seems there was no recall with this issue as far as my research shows. I do hope that some one sincerely takes the time to look over the data and any other occurrences of this issue. Updated 3/17/16
Transmission pump or transmission issues with no warning. Seems jeeps from this year or range of years for jeep liberty are prone to transmission issues
Car just shuts off on highway... This has happened several times.... After restarting works okay as if re-starting booting electrical system...engine light on.. Rear hatch does not open... I believe this vehicle has major electrical problems from what i have read and experienced...
I was driving up the street heard something like a ran over something then jeep cut off got out to see if i ran over something but nothing was there and jeep would not start back up, what if i had been on the highway or busy traffic i could have been seriously hurt, which u am blessed that did not happen, the problem i have is chrysler should notake anything that could cause you bodily harm. A computer should never go out that is dangerous. I had to have the jeep towed to my home and then to a ship on two different times an one time back home from the shop because i did not have 900.00 to repair. So i'm stuck without having my jeep repaired because i'm on a fixed income. Also having electrical problem where chrysler did poor wiring., cigarette lighter keep going out, blinker and radio wiring is terrible and one of the front lights. Chrysler you got to do a better job, because i loved my jeep, but very disappointed because i can't afford to have it repair.
Transmission went at roughly 35,000 miles and again at 70,000 miles and then again at 120,000 miles first 2 times i was driving slow in town the third time i was on the highway when transmission slipped out of gear almost had an accident!
The contact owns a 2004 jeep liberty. The contact stated that while turning right, the front end of the vehicle abruptly pulled to the right and the contact lost control of the vehicle. The contact crashed into a parked vehicle as a result.there were no injuries. The contact believed that the front axle failed and caused the crash. The vehicle was towed to a salvage yard. The manufacturer was not made aware of the failure.the failure and current mileage was 70,000.
The contact owns a 2004 jeep liberty. The contact stated that while driving approximately 40-50 mph, the vehicle failed to shift into gears correctly. The contact stated that the rpm surged while driving 40-50 mph. The contact stated that the vehicle jerked during the failure with the check engine warning light illuminated. The contact stated that occasionally the transmission ceased in first gear. The vehicle was diagnosed by her son who retrieved dtc codes: p0700 (tcm) and p0734 (incorrect gear ratio). The vehicle was not repaired. Neither the dealer nor the manufacturer were notified of the failure. The failure mileage was approximately 100,000.
I was driving down hardy st in kcmo on my way home start heading clunking rattling noise then a pop and jeep came to a sudden gault. Car in back me swirved into resident yard to avoid accident i put car in park then back in drive car engage forward but front wheels appears locked as if park brakes were on i did the same with reverse jeep engage backward but couldn't move i was stuck in the middle of the street i put jeep in neutral but front wheels remained locked and stayed locked even when towed off.
The contact owns a 2004 jeep liberty. The contact stated that the front driver side seat belt would not retract. The vehicle was taken to a dealer who diagnosed that the spring harness seat belt needed to be replaced. The vehicle was not repaired. The manufacturer wasmade aware of the failure. The failure mileage was 60,000. Updated 09/11/15*ljthe consumer stated the seat belt would no longer fasten and the transmission failed at 80,000 miles.updated 10/13/2015
While driving, the gear shift slips out of gear without the clutch being used. This is a manual transmission and at 155,000 miles, this is low mileage in my consideration for this to be happening. This is a safety hazard for myself or any other cars around.
Car suddenly turned left on 6-lane busy street, accelerated, crossed 2 lanes on left, immediately accelerated & hit 6-lane highway divider at 45 degree angle.. Bounced up.perched there for a awful second then tipped down on opposite road.engine still maxed & uncontrollable..car turned gently over on roofbecause engine still at max.turned it off fearing fire.wife and i sat there upside down in our belts till the emts came.researched on internet & found articles by at least 3 jeep dealers sternly telling drivers to get their rear differential pinion gears adjusted if they mounted oversize tires.our car had oversized tires when we bought it used.no jeepcompany warnings. Were issued jeep or by dealer.found 1 terrifying article of a driver who slid tothe left without steering control and was struck by anoncoming truck.i've driven about 2 million miles without ever being chg'd w/contributing to an accident..
Same as some of the other complaints;vehicle refused to start.random at first, the wouldn't start at all.towed to dealer and entire steering column has to be replaced to fix one small part, which is on backorder.will contact the manufacturer tomorrow to complain, doubt it will help.i have seen multiple complaints with this issue, jeep should do something about it!$800 in repairs.last jeep/chrysler i will ever own.i don't have the vin right now, as the vehicle and registration are at the shop.
The contact owns a 2004 jeep liberty. The contact stated that while her vehicle was parked, it independently rolled forty to fifty feet before stopping. The vehicle had not been repaired. The failure and current mileage was 55,000.
2004 jeep liberty.consumer writes in regards to gas tank recall notice.the consumer also stated, the transmission did not shift properly.
Parked vehicle at gas pump.set parking brake, left transmission in neutral (engine idling).got out of vehicle and it then started rolling forward.the parking brake has never worked correctly since i bought this vehicle at about 14,000 miles and still doesn't even after having the parking brake shoes and springs replaced.i replaced them because the right-rear parking brake has taken to sticking while driving.a couple of times i've come home and gotten out of my vehicle to an acrid smell of burning and the excessively high temperatures coming from the right rear brakes.it's been a while since the gas-station incident happened, and the only reason it still doesn't happen is i never leave it parked out of gear anymore.the parking brake is worthless and would never be of use to stop the vehicle in an emergency where the primary braking system has failed.someone could have been hurt or killed if i hadn't been right there to jump in my vehicle to stop it from rolling.
The contact owns a 2004 jeep liberty. The contact stated hat the protective booth cover for the drive shaft was missing and would need to be replaced. The manufacturer was notified and a claim was filed. The manufacturer offered no further assistance. The failure mileage was 140,000.
Bad transmission and lower ball joint recall
The contact owns a 2004 jeep liberty. The contact stated that while driving 50 mph, the vehicle accelerated up to 75 mph on its own. The contact was able to decelerate. The failure recurred, and while depressing the brake, the vehicle accelerated instead of braking. There was a warning light illuminated with a symbol of a car and the contact was unsure of what that meant. The vehicle was taken to dealer; however an inspection or repair did not take place. The manufacturer was notified and no assistance was provided. The failure and current mileages were 72,000.updated 08-07-12updated 08/08/2012
The contact owns a 2004 jeep liberty. The contact stated that after parking the vehicle and shifting the gear shifter into park, the transmission failed to engage, allowing the vehicle to roll backwards. The contact engaged the parking brake and turned the steering wheel to the curb to stop the vehicle from rolling. The contact stated that the check engine warning light illuminated. The vehicle was taken to an independent mechanic who diagnosed and determined that engine module needed to be updated. A dealer was not contacted. The contact referenced nhtsa campaign number: 05v460000 (power train) as a possible solution however, the vin was not included. The manufacturer was not made aware of the failure. The approximate failure mileage was 140,000.
My husband is a mechanic. He and his employer were trying to maneuver a 2004 jeep liberty into the work stall from the parking lot. The jeep had a broken ball joint (a condition that they later found was under recall notice) and would not steer, so my husband was guiding it with a floor jack while his boss was behind the wheel, braking when necessary to help control forward momentum. The vehicle was idling. This is standard procedure, one carried out many times by both men. Both men have at least 25 years of experience each as auto mechanics. There is a lip just at the door of the shop to prevent water from coming in, and when the jeep came to this lip, the vehicle tipped slightly, and the right front tire touched the ground. Instantly, the engine revved and the vehicle jumped forward at full power. The boss literally stood as hard as he could on the brake but to no effect. The vehicle left a long black skid line behind it where the back tires were trying to brake, but the front tires were continuing to accelerate. My husband was hit and dragged fifteen feet then crushed against an upright support. According to both mechanics, the front wheels should not have had power to them, since the vehicle was not in four-wheel drive and cannot put itself into four-wheel drive: a lever must be raised manually. My husband had to be life flighted to emmanuel hospital where he was diagnosed with a collapsed lung, broken nose, broken collarbone, nine broken ribs, and a broken ankle. He also suffered general crushing of most of his body. A broken left rib was diagnosed two weeks later.the jeep was taken to a local chrysler dealership for repair of the broken ball joint and the transmission pan, damaged in the accident.
We were at a berry farm picking raspberries, we looked up and saw our vehicle rolling towards us. The transmission must of popped out gear(park) the car continued gaining speed down the hill as it slammed into a tree.
The steering gear is coming apart and is slipping which causes it to feel like you're driving sideways down the road. The windows will not go down without making a horrible noise and the thermostat housing needs to be replaced. After driving the jeep it smells like its been on fire.
The contact owns a 2004 jeep liberty. While driving at an unknown speed, the vehicle slid from left to right without warning. In addition, the vehicle jerked and failed to accelerate over 40 mph. The vehicle was not diagnosed or repaired. The contact received notification of nhtsa campaign number: 12v085000 (suspension). The manufacturer was not notified of the failure. The failure mileage was 165,000.
While in drive on an incline vehicle will roll back and need to apply brakes to hold position! dealer has looked at transmission and found nothing wrong.
Transmission had long delay between reverse and drive. Eventually got worse and would not go into gear. Dealer said transmission needed to be replaced.also transfer case broken and jammed, not allowing vehicle to move. Had liberty into see dealer week prior to case failing. Dealer said nothing wrong after i stated to them the liberty felt like it was stuck in 4 wheel drive.cost was $ 4200.00 for replacement of trans and transfer case.
1.transmission downshifts hard when decelerating to a stop2. Steering gear replaced3.after item 2 , left (driver) side front lower ball joint broke.
Hard shifts, no power in pulling inclines, have to press accelerator to floor, and there is a whining noise from rear end especially loud with accel/decel and gets progressively worse, has been in for repair but within 1 week it was the same..(rear gear bearings).
I bought a 2004 jeep liberty in august 2006 with 19,000 miles on it, from the day i bought it i complained of bad shifting. It has been in the shop 6 times for this problem, with the last time on april 2, 2007 when they finally pulled the pan and found brass shavings! they claimed that one side of clutches were completely burnt. I explained to them over and over that it hesitated and would not always want to take off. -
While releasing the brake in an incline, the vehicle rolled back.the driver applied the accelerator pedal to move the vehicle forward.the vehicle was taken to the dealer for inspection.the mechanic can not duplicate the problem.please provide further details.*la
Automatic transmission fluid leak.
Dt*: the contact stated after parking the vehicle, with the engine running, the driver walked 15 feet away, and then the vehicle began to roll backward down a hill into a pond.the vehicle gained speed while rolling down the hill and the doors automatically locked.the contact's infant was still inside the vehicle when it rolled into the water.both the contact and the father-in-law swam 40 feet from shore to the vehicle and retrieved the baby.once the child was out of the vehicle, the contact began to swim to shore, the baby and contact made it safely to shore.the father-in-law had a heart attack in the water and passed away on the scene.the police department responded and a report was taken.the contact and baby were admitted to intensive care.the vehicle was towed to the dealership, where both the dealership and manufacturer representatives were unable to determine the problem.the vehicle was towed to an independent repair shop, where it was determined the same problem existed that was addressed in nhtsa recall #05v460000 on the automatic transmission.
Vehicle lost power when driving at 40 mph. Although the vehicle was in gear it began to coast because the engine was not getting any power. Consumertook the vehicle to the dealer and contacted the manufacturer. Dealer contacted an engineer, who test drove the vehicle 10 miles but the problem could not be duplicated. The consumer also indicated that the vehicle does not operate in 4wd high in reverse.
Dt*: the contact stated while driving 65 mph under normal road conditions, the transmission froze and did not catch any gear.the vehicle was taken to the service dealer, who determined the transmission needed to be replaced.
The contact owns a 2004 jeep liberty.while idling at a stop light in 4 wheel drive, approximately 6 feet behind another vehicle, the vehicle dramatically jerked forward without warning.as a result, the contact crashed into the other vehicle.she had to place the vehicle in park to prevent movement of the vehicle.the dealer could not duplicate the failure.the contact noticed that when switching from 4 wheel to two wheel drive, the vehicle operated awkwardly as if it was not in the proper gear.the vehicle stalled once while driving and then restarted itself moments later.the contact filed a formal complaint with the manufacturer.the current and failure mileages were 60,000.
Transmission downshifts hard when decelertaing to a stop. Aharsh jolt is felt from the rear of the vehicle as it comes to a stop. Vehicle drives normal most of the time. And this is a very intermittent problem. Chrysler technician at ( potamkin chrysler in miami) could not duplicate the problem mentioned.a copilot is being installed to record the transmisson problem.this jeep was purchased brand new in june of 2004 and has been a problem since. Vehicle only has 2,000 miles.
Transmission downshifts hard when decelerating to a stop.a loud bang is heard and a harsh jolt is felt from the rear of the vehicle as it comes to a stop.no damage is visible under the vehicle and vehicle drives normal most of the time.this is a very intermittent problem.dealer (mack massey of el paso) could not replicate, but stated he (service manager) knows of the issue and called it "a characteristic" of the jeep liberty.this has been a problem since purchase, april 2004.incident occurs at least 10-15 times per week.*la
2004 jeep liberty, vehicle seems to upshift too early and when traveling in the 45-60 mph range for a minute or so, i can step on the gas pedal almost to the floor before it down shifts very abruptly and then whines out rpms.it does this going up inclined roads also, but not downshifting properly until i step on the gas very hard. (the incident date here is deceiving, it's been doing it for 2 yrs now and the dealer can't get it to do it, or figure it out and i'm concerned that my trans/drive terrain warranty will not cover this if something fails as a result).
Shortly after purchasing my jeep liberty 4x4 with 6 cyl. Engine and 4-speed automatic transmission new, it would occasionally exhibit an abrupt thunk when downshifting into first gear as in coming to a stop.the local jeep dealer said it was common to the vehicle and a "quirk."it continued to do this off and on until i reached approximately 43,000 miles at which time the condition worsened.now, it will also display a loud thunk and jerk in the rear feeling as if you have been hit from behind when starting to move forward from a stop in 1st gear.i know i was not hit as there was no one behind me one time and i pulled over to check on a second time to be sure there was no evidence of being hit.this happens approximately 2 times per week, depending on how often the vehicle is driven.the feeling is very alarming.i called one jeep dealer who said there was nothing they could do unless they can reproduce the symptom or if a warning light was on to read the error codes (no warning light has ever gone on).the second dealer said they would look at it for $100, but could not guarantee anything.
Vehicle up-shifts prematurely while ascending uphill. Service department said this is normal on all vehicle types of this year and model. Chrysler is aware of this problem, however they have not developed a fix to the computerized transmission chip.
I have a jeep liberty 2004 sport edition with 10,000 miles on it. After owning it only a week, i noticed that when driving and going up grade , maybe 10 degrees on the freeway at speeds of around 40-50 mphthe vehicle would begin to slow down or lose speed. I would give it more gas, and the vehicle would continue to slow down-hesitate. The vehicle doesn't immediately take off, or accelerate, it 'hesitates'. I would give it just a hair more gas, still no acceleration- vehicle continues to slow down. This almost caused an accident one day as i was trying to accelerate to the expressway, when the car hesitated, i evenpushed the accelerator to the floor which i experienced the same problem.i have gone to my dealership, where i have purchased the vehicle. They told me there a designchange on the 2004 for the transmission that does this. I can not tell you how frustrating it is driving a car which hesitates,especially when it hits 40 mph. It feels like the car is about to shut down. A tech drove the car with me and he experienced the same problem, they said there is nothing they can do. So i spend 20,000 dollars on a car that i really can drive over 40 mph. Chrysler is not willing to help out. I am not the only one please click on this link for many other liberty owners that have the same problem. Any help would be appreciated.here is the link this, this is just one of many that i found. Http://townhall-talk.edmunds.com/webx?ed_searchresults@@.ef01b1b!keywords=allin%3amsgtext%20limit%3a.ef01b1b%202004%20liberty%20hesitation&count=20.
Dt:was making a turn then heard a crunch sound tin he passenger's side,front end of the vehicle collapsed. Towed vehicle to the mechanic, who said it was a default of the dealer. Contacted the dealer, they are going to send someone outbut when they get around to it. There was a recall for lower ball joints for 2002 and 2003 models. This happened on august 15, 2005.the front end has to have new axle.it was dragged on the ground and there was all different kinds of fluid on the ground. There was also damage to body of the vehicle.the consumer statedthe vehicle was fixed, however the lower ball was not replaced.
This 2004 jeep liberty sport was moving less than 5 mph in a parking lot when the left front ball joint fell apart, damaging the axle and pushing the left front tire into the wheel well at an angle. The failure resulted in driver having no steering control and the vehicle was towed to the dealer. Front left ball joint and axle replaced under drive train warranty with $50 deductible. This problem in this model is under nhtsa investigation and we think a recall is needed.
I leased a jeep liberty 2004 with 37800 miles on it.while driving to a destination, i lost my way and had to turn into a car park.while in the car park, i suddenly noticed the passenger side of the car dip down with a loud noise.as i parked the car, the car fell further down, so i parked and got out of the car.looking at the car it appeared to be leaning to the passenger side.next day while the car was being put on the tow truck, i noticed that both the wheels were falling apart and the middle part of the axle (or whatever holds the two front wheels together) was broken and dragging on the ground.the car had no problem up until this point and it is only 18 months old.thankfully this whole episode happened while i was in the car park.had it happened on a highway, it would most likely have been fatal.the car was taken to a jeep dealer (a week ago).it will be returned tomorrow with me having to pay the full cost of repair.i will argue this with the jeep dealer tomorrow, as jeep should take responsibility for the car falling apart and should not only absorb the cost of the repair, but also investigate what went wrong as this kind of failure is bound to be fatal.if the jeep dealer is not accommodating, we will pursue this through the nhtsa as well as the better business bureau.worst case we will have to higher a lawyer.
The contact owns a 2004 jeep liberty.while driving 5 mph in snowy conditions, the vehicle was supposed to be in 4 wheel drive and began to skid.the vehicle failed to shift into 4 wheel drive, although the indicator was illuminated, which meant it was activated.the contact also heard a clunking sound.she took the vehicle to a repair shop and was informed that the link in the driveshaft failed, which caused the failure.the manufacturer informed her to send a receipt for the repair and they would consider reimbursement.the current mileage was 42,156 and failure mileage was approximately 42,150. Updated 3/5/09 * cnthe water pump was replaced updated 03/13/09.
My 2004 jeep liberty tire broke off.the mechanic's all said it was a right lower ball joint and cv joint on the passenger side.there was no suspension damage or tire nor wheel damage it has approx. 37,000 miles on it, leaving me with the shop bill of over $600.00.
Excessive driveline vibration and noise under load/acceceration. Differential. Been to dealer twice with no repairs. Noise getting progressevly worse. Jeep shakes violently above 80 mph-2004 jeep liberty 4/wheel drive.
I purchased a jeep liberty with select 4wd.after having the vehilce for less than two weeks and the milage was less than 900 miles, i was driving on the expressway and the vehicle began making a lot of noise.i took it to the dealer.i was told that a bad bearing race in the rear end had messed up the bearings.the faulty part was installed by the manufacturor of the rear end.
Rear differential failed againreplacement failed after 5415 miles caught during 30k service.
Rear differential failed.
Rear differential failed defective gear set.
Excessive driveline vibration and noise under load/acceceration. Differential. Been to dealer twice with no repairs. Noise getting progressevly worse. Jeep shakes violently above 80 mph-2004 jeep liberty 4/wheel drive.
The contact owns a 2004 jeep liberty.while driving 5 mph in snowy conditions, the vehicle was supposed to be in 4 wheel drive and began to skid.the vehicle failed to shift into 4 wheel drive, although the indicator was illuminated, which meant it was activated.the contact also heard a clunking sound.she took the vehicle to a repair shop and was informed that the link in the driveshaft failed, which caused the failure.the manufacturer informed her to send a receipt for the repair and they would consider reimbursement.the current mileage was 42,156 and failure mileage was approximately 42,150. Updated 3/5/09 * cnthe water pump was replaced updated 03/13/09.
Transmission had long delay between reverse and drive. Eventually got worse and would not go into gear. Dealer said transmission needed to be replaced.also transfer case broken and jammed, not allowing vehicle to move. Had liberty into see dealer week prior to case failing. Dealer said nothing wrong after i stated to them the liberty felt like it was stuck in 4 wheel drive.cost was $ 4200.00 for replacement of trans and transfer case.
My daughters were driving home and the rear tire slid on some gravel and it appeared she over corrected and they went over an embankment and rolled at least 8 to 10 times. At some point while they were rolling both of their seatbelts (both front seat)came unhooked and caused my youngest daughters head to hang out the window. People should know that this will or may occur in an accident of this type for their safety.
The vehicle in question is a 2004 jeep liberty columbia edition. As noted in earlier complaint reports, the driver side seat belt latch becomes stuck in the open position and has to be pried open.
Seat belt on driver side will not lock anymore.
T-bone another vehicle at 45 mph, air bags did not deploy and seat belts did not hold driver or passenger back from hitting windshield and steering wheel.
The seat belt does not consistently latch.also, the seat belt comes unlatched while driving with the button untouched.as an example, the seat belt unlatches without touching the red button on the expressway at 70 mph.
The contact owns a 2004 jeep liberty. The contact stated that the front driver side seat belt would not retract. The vehicle was taken to a dealer who diagnosed that the spring harness seat belt needed to be replaced. The vehicle was not repaired. The manufacturer wasmade aware of the failure. The failure mileage was 60,000. Updated 09/11/15*ljthe consumer stated the seat belt would no longer fasten and the transmission failed at 80,000 miles.updated 10/13/2015
The driver side seat belt buckle red latch stuck in open position, unable to buckle seat belt due to unsafe quality of mechanisms.safety concern.
Important this is translated from spanish to english in google translator.my reason for my complaint is, to help me with the problem i have, really do not know if this merchant exists or is something ghost. I have tried to communicate with the seller and with the local dealer but it is impossible no answer, as the place is far to go, i have not yet had the opportunity to go to the local. For this reason i think i am a victim of fraud. I have also tried to communicate with them using barios phone number, but it is impossible not answer.saturday 22 october 2016 i was cleaning the suv when i realize that the passenger seat lacks a turnillo and safety belts of defects are removed. I quickly call the seller but not answered. That same day i informed my mechanic avia come to my house, told my suv has a water leak and burned in the muffler, when my check mechanic tells me is not water is oil, again i contact the seller and i sent him a text message and does not answer me, my mechanic informs me, the trader can not sell tire truck with bad quality, my suv the tire are worn, not really sap that information. Until today i call and leave a text message to the seller but he does not answer when i call the merchant i end the call. For this reason i think i am a victim of fraud.please ask for help because now i have no car and not think it's sure i use the suv in these conditions, another thing i want to add on the water leak, the reality is that the radiator is broken, the seller lied to me deceived me, the me i swindled.that day when i got home it was night, i when i get home check the part of the front of the suv, the part where the engine is, the water reservoir had no water, for me that was strange and contact the seller, i told the salesman that the water reservoir had no water, the seller told me that was normal.
The contact owns a 2004 jeep liberty. While driving various speeds, the vehicle veered in the opposite direction. There were no warning indicators illuminated. In addition, the passenger side seat belt failed to unlock. The vehicle was taken to an independent mechanic where it was diagnosed that the ball joints needed to be replaced. The vehicle was repaired, but the failure recurred. The contact was advised that the upper control arms needed to be replaced; however, the repairs were not performed. The dealer was not contacted. The manufacturer was made aware of the failure and the contact was awaiting a return phone call. The failure mileage was unknown.
Dt*: the contact stated when applying brake pressure the vehicle lurched forward.when attempting to make a low speed stop at a stop sign, the vehicle suddenly accelerated into traffic.the vehicle continued to accelerate even though brake pressure was applied.the vehicle struck a culvert, rolled 3 times and eventually came to a stop along the embankment.the contact was extracted from the vehicle by emergency services.although the contact was wearing a seat belt, minor injuries were sustained.upon initial impact, the seat belt released from the buckle assembly and the air bag did not deploy.a police report was taken at the scene.the vehicle was deemed totaled by the insurance adjustor.
Rear seat belt on passenger side will not latch.
When putting back seat down, seat hits seat belt buttons and now both seat belt lock and release buttons broken and inoperable. Can not secure rear seat passengers safely.
Consumer complained that the second row passenger side seat belt continued to tighten down onchild while driving. They were unable to release the buckle or the retractor by hand. They had to cut the seat belt to free child. They informed the dealer and the manufacturer, but both refused to replace the seat belt at no cost to the consumer.
Driver's seat heater felt extremely hot against my back while driving. Leaned forward and smelled a burning odor, also felt jacket and back of seat which were both extremely hot and immediately turned off the heated seats.upon arriving at work,got out of the vehicle and saw the front seat leather against where my back was had been burned, as well as the back of my jacket.called the chrysler recall phone number and was told that although there was a recall for the jeep grand cherokee for the heated seats malfunctioning and overheating, that there was not a recall available for the same problem with the jeep liberty. Because the vehicle's warranty is expired, they said they will not cover expenses due to repairs.i then called my local dealer, who also said i would be responsible for repairs since there is not a recall for this model of jeep.upon searching the web, there are numerous accounts of other jeep liberties with this issue, including a court case that was filed 10/29/12 for a 2004 jeep liberty which the heated seats generated dangerously high temperatures in which a consumer endured third degree burns. This is a serious safety issue, which could potentially cause a fire or injury to consumers.
Hit from behind.the drivers seat held up well, but the force of the impact forced my legs backward off of the firewall controls and my legs were up against the seat when the vehicle came to a stop.my lower legs at the calves were crushed and this led to severe bleeding contained in the legs (compartment syndrome).no fractures but emergency surgery was needed.after reviewing photos of the vehicle interior today, it is apparent that my calves hit the seat adjustment bar that sticks out under and forward of the padded portion of the seat.i find this a common placement of the seat adjustment bar in many vehicles.if not for this bar i would be back to work this week and no significant medical bills.overall the seat conformed well to me and did not cause me to fracture my neck (severe osteoporosis and prior neck fusion). Updated 06/10/13 updated 6/13/13 ..updated 06/13/2013updated 06/17/2013updated 7/31/13..updated 10/30/13 updated 10/31/2013
Tl-the contact owns a 2004 jeep liberty. The contact stated while traveling approximately 40 mph,the front driver's side seat heater was activated and burned a hole in the bottom seat cushion. The contact was able to continue driving. There was no personal injury. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the problem. The approximate failure mileage was 170,000. Js
Important this is translated from spanish to english in google translator.my reason for my complaint is, to help me with the problem i have, really do not know if this merchant exists or is something ghost. I have tried to communicate with the seller and with the local dealer but it is impossible no answer, as the place is far to go, i have not yet had the opportunity to go to the local. For this reason i think i am a victim of fraud. I have also tried to communicate with them using barios phone number, but it is impossible not answer.saturday 22 october 2016 i was cleaning the suv when i realize that the passenger seat lacks a turnillo and safety belts of defects are removed. I quickly call the seller but not answered. That same day i informed my mechanic avia come to my house, told my suv has a water leak and burned in the muffler, when my check mechanic tells me is not water is oil, again i contact the seller and i sent him a text message and does not answer me, my mechanic informs me, the trader can not sell tire truck with bad quality, my suv the tire are worn, not really sap that information. Until today i call and leave a text message to the seller but he does not answer when i call the merchant i end the call. For this reason i think i am a victim of fraud.please ask for help because now i have no car and not think it's sure i use the suv in these conditions, another thing i want to add on the water leak, the reality is that the radiator is broken, the seller lied to me deceived me, the me i swindled.that day when i got home it was night, i when i get home check the part of the front of the suv, the part where the engine is, the water reservoir had no water, for me that was strange and contact the seller, i told the salesman that the water reservoir had no water, the seller told me that was normal.
While driving to work, the passenger heated seat caught fire.the jeep grand cherokee already has a recall for this same problem under nhtsa campaign # 09v117000.i contacted jeep in an effort to get them to expand their recall and they basically told me they couldn't do anything.please, assist me in investigating this problem and having the company fix this problem.i'm guessing the grand cherokee, which is more luxurious, has many more vehicles with heated seats than the liberty thus more complaints.having said that, just because there are fewer vehicles with the problem doesn't mean the vehicle is any less hazardous than the cherokee.
The contact owns a 2004 jeep liberty. The contact stated that the brake pedal seized without warning while driving at any speed. The contact stated that the brake pedal would stick when depressed and would not move. The vehicle was taken to an independent mechanic, but no failure was found. The vehicle was not diagnosed or repaired. The manufacturer and dealer were not made aware of the failure. The failure mileage was 100,000.
The brakes locked up and smoking very heavily when i got home.the vehicle is parked now as i am afraid to drive it and cannot afford to fix it.the distance from when the brakes locked up to my house is 1 (one) mile.
I was driving down hardy st in kcmo on my way home start heading clunking rattling noise then a pop and jeep came to a sudden gault. Car in back me swirved into resident yard to avoid accident i put car in park then back in drive car engage forward but front wheels appears locked as if park brakes were on i did the same with reverse jeep engage backward but couldn't move i was stuck in the middle of the street i put jeep in neutral but front wheels remained locked and stayed locked even when towed off.
Driving under 10 mph lightly applied breaks vehicle went into a spin. This has occurred three times now over the last three weeks. Luckily was able to avoid accidents each time. First two occurrences were experienced by my daughter. I took the vehicle for a test drive to determine cause/issue and found that the vehicle is dangerously defective when breaking a low speeds. I ran the vehicle up to 10 mph i applied the breaks in a controlled area while going ~10 mph on a straight away. Without warning the vehicle went into a terrible spin doing a 360 3 times. Felt as vehicle was going to tip.when this occurred to my daughter she reported that one side of the vehicle lifted off the ground.
Heard some kind of pop, then some grinding when holding the brake down and turning the wheel.took car to my regular mechanic.they found all 4 ball joints boots perforated & handed me a recall notice for lower ball joints only that was from sept. 2006.i purchased the vehicle jan. 2006 & never rec'd this recall.even when i went to the dealer for the fuel tank recall on 7/11/15, they didn't notify me of it.i went on moparownerconnect.com & it shows this recall as repaired, which obviously isn't possible.according to audomd.com there are several issues related to this vehicle through different manufacturers.i have an appt. Set up at the dealer next week & depending on what they say about fixing all the ball joints and checking for other safety concerns, i may be sending in another complaint.
Have not been notified of any recalls and when i called the dealer they said i didnt have any recalls but when i check in the date base it said i had two recalls; i would like to get notified of the recalls by a dealership.
My jeep was great until 125,000 miles and we'll here we go... First i thought my brakes were going out and had the pads replaced, then they started "sticking" or so i thought, almost causing me to lose control going 65mph. The brakes still are not safe in my opinion after every part was replaced. I just had the hoses to the steering pump replaced and the problem still persists, only now my engine is idling at 1200 rpms in park? please help.. $1000 later and i'm no better off. Thanks. The vehicle is currently smoking under the hood and emits a strong smell of brake fluid. Also it struggles to get up hills with rpms at 2500 going only 55mph. I may be a woman but i know my car and i know it's very dangerous, whatever it may be.
Front brakes got stuckwhile i was driving got stuck beforebut had got fixed and then happened again this time caught fire
The contact owns a 2004 jeep liberty.the contact stated that the rear window defroster detached from the window. Also, the contact mentioned that after the brakes were repaired on the vehicle, smoke appeared from the driver side tires. The vehicle was taken to a dealer, where it was diagnosed with rear window defroster wire failure. The vehicle was repaired, however, the failure recurred. The manufacturer was not notified of the failure. The approximate failure mileage was 70,000. Updated 7/23/15 updated 11/9/15
The contact owns a 2004 jeep liberty. While driving at 55 mph, the brakes seized without warning. The failure recurred five times. The vehicle was taken to the dealer. The technician inspected the vehicle, but was unable to diagnose the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 179,000.
The contact owns a 2004 jeep liberty. While the vehicle was stopped at a red light, it accelerated independently even while the brake pedal was depressed. The vehicle had to be placed into neutral in order to stop. The vehicle was taken to galeana chrysler jeep kia (180 greystone blvd, columbia, sc 29210) where the dealer stated that there was no issue with the vehicle. The vehicle was not repaired. The failure recurred several more times. The manufacturer was not made aware of the failures. The approximate failure mileage was 15,800. Updated 08/09/17*lj
Two concerns - the first being safety related. There is metal grinding noise when braking. All speeds - slow or fast, and in all "drives", two wheel or four wheel drive. No mechanics i have visited have been able to diagnose it. There are hundreds of other jeep liberty owners experiencing the same problem. I have spoken in person with several and read hundreds of complaints online of the same thing. Secondly, three of my windows have now failed to operate. Also a widespread jeep liberty issue with a piece in the lifting mechanism. The motors are operating just fine, but there is a piece inside the door that breaks and the windows fail to open or close thereafter. Sometimes, a lifting mechanism spring-looking piece grinds upwards into the cabin of the vehicle when the "broken" window mechanisms are accidentally activated. Also concerned these spring mechanisms could snap in the cabin and cause extreme harm.
Parked vehicle at gas pump.set parking brake, left transmission in neutral (engine idling).got out of vehicle and it then started rolling forward.the parking brake has never worked correctly since i bought this vehicle at about 14,000 miles and still doesn't even after having the parking brake shoes and springs replaced.i replaced them because the right-rear parking brake has taken to sticking while driving.a couple of times i've come home and gotten out of my vehicle to an acrid smell of burning and the excessively high temperatures coming from the right rear brakes.it's been a while since the gas-station incident happened, and the only reason it still doesn't happen is i never leave it parked out of gear anymore.the parking brake is worthless and would never be of use to stop the vehicle in an emergency where the primary braking system has failed.someone could have been hurt or killed if i hadn't been right there to jump in my vehicle to stop it from rolling.
Brakes lockup without any notice, it happened while driving down the highway
Nearly a complete, sudden loss of braking. Barely able to stop when proceeding thru a drive thru lane. If this was any normal driving speed, serious injury would have resulted. Complete loss of braking fluid in reservoir. Not a slow leak!! problem was determined to be a rusted brake line on the front passenger side.driver side was just as rusted. The resulting hole was so large that the fluid would gush out in a 1/8 inch stream. It appears the brake line attached to the brake caliper is extremely prone to rust at the joint between the rubber and metal portion of the hose. There should be a recall on this item, especially in areas of the country prone to corrosion issues.
Goes in reverse but when putting it into drive goes a foot and the breaks come on by themselves. Locks up and cant move.does this in my driveway and on the road, not drivable.i almost got killed when the breaks locked up and a vehicle behind me had to avoid hitting me. This is a manufacture defect and should be recalled before someone does get killed.there are no pictures to upload you cant see inside the break system or what ever it is that is causing this horrible waiting to be fatal accident.
The contact owns a 2004 jeep liberty. The contact stated that while driving 50 mph, the vehicle accelerated up to 75 mph on its own. The contact was able to decelerate. The failure recurred, and while depressing the brake, the vehicle accelerated instead of braking. There was a warning light illuminated with a symbol of a car and the contact was unsure of what that meant. The vehicle was taken to dealer; however an inspection or repair did not take place. The manufacturer was notified and no assistance was provided. The failure and current mileages were 72,000.updated 08-07-12updated 08/08/2012
The contact owns a 2004 jeep liberty. The contact stated that the brake was depressed and abnormally traveled to the floorboard. The vehicle was taken to a local mechanic and the failure was located as the rotors and the brake pads wearing prematurely. The brake pads and rotors were replaced. The failure mileage was 78,000 and the current mileage was 80,000. Updated 06/29/12 updated 07/09/12
Vehicle was in motion on city street, turning a corner at approximately 20 mph the front end suspension: control arm snapped/ disconnected from the lower ball joint.axle shaft assembly/ cv drive shaft broke. Cost of repair $1500
The contact owns a 2004 jeep liberty. While driving and making turns, the steering wheel made a loud grinding noise. The noise was also heard when the brake pedal was depressed. There were no warning indicators illuminated. The contact received notification of nhtsa campaign number: 18v278000 (suspension); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called crown chrysler dodge jeep ram greensboro at (336) 790-9850 (located at 3710 w wendover ave, greensboro, nc 27407) and was informed that the part was not available. The manufacturer was notified and did not assist. The approximate failure mileage was 40,000. Parts distribution disconnect.
Lots of snow on ground, freezing weather. Pulled vehicle out of driveway to clear snow from drive. Parked the vehicle on the edge of the road at the end of my driveway. After i had cleared a spot for the jeep liberty, my wife moved it back in the drive. She didn't stop until the vehicle collided with the garage. I saw the brake lights on, but it didn't stop. I questioned her to what happened, she said the brakes didn't work. I tested it myself by backing away from the garage and found out that she was correct. The brakes didn't work. It had a firm pedal, but the brakes did not apply. Like almost if they were frozen. Being a mechanic for almost 40 years, i never experienced anything like it. I talked to the salesperson whom i purchased it from, he informed me that he no longer works for the dealer and just park it in a warm garage that would take care of it. I talked to the service department of the dealer and they said that they never heard of it and for me to drive it to them to check it out. If it don't stop in a 30 foot driveway, i certainly wont drive it down a busy road to the dealer.they said that i have to bring it in. What a crock. Its unsafe.i am as of now trying to contact the sales manager of the dealership to see if he will give me some help.my wife refuses to ride in this vehicle until we are certain that the brake problem will be taken care of properly. The vehicle has only 3,350 miles on it and is only 3 1/2 months old.there was no ice on the driveway i had cleared the snow off onto the bare cement.so that was not an issue.
There is a constant problem with the rear calipers on the 2004 jeep liberty the have been replaced 3 times in the matter of 2 years. The dealer says they overheat and need to be replaced.
Snow on ground , brakes failed to stop hit the garage , damaged the vehicle and garage.all 4 wheels did not attempt to stop.like they were frozen.this is an update from jan 22,2005.had vehicle in dealership, they repaired the damage from the accident.couldn't find anything wrong with the brakes. The weather was warmer when they checked it than when the problem occurred.had problem again on feb. 20th, this time the front brakes lock up on snow, but the rear do not stop. They keep turning as no brakes are applied. Had mechanic from where i work look at what the vehicle was doing, he suggested for me to take it back to the dealer, that there is definitely a problem.took it to the dealer, they looked at it again, said there is no problem, that jeep designed it that way. The rear brakes are not supposed to lock up in any condition, even in a panic stop on ice.(this vehicle does not have antilock brakes)that the brake system will allow the front brakes to lock up, but the rear not.that the rear brakes (disc) are considerable smaller than the front so they won't have the power to stop the vehicle. It's the way jeep designed it, to supposedly compensate for not having antilock brakes. This makes the vehicle very difficult to stop on snow and ice. When trying to stop at 25 mph i slid more than 50ft right through an intersection. It was a good thing the other vehicle did stop.this vehicle is supposed to be an all weather vehicle, but the way that this one stops on snow, it is unsafe to drive in winter.
The contact owns a 2004 jeep liberty.while the vehicle was parked for 15 minutes with the emergency brake applied, it spontaneously rolled thirty feet and crashed into another vehicle.there were no occupants in the vehicle at the time.she is in the process of having the vehicle inspected to determine the cause of the failure.the contact has a copy of the police report and pictures of the failed incident.the failure and current mileages were 80,000.
1)i purchased a new 2004 jeep liberty the brakes continually squeak.2)twice i have brought the jeep back to the dealer for repairs.3)they decline fixing the brakes, stating that it's condensation build-up.4)i brought the jeep to another brake specialist who said it's repairable by changing the brake pads from hard to soft brake pads.5)my jeep only has 15 thousand miles on it and is still under warranty.
This is a correction and addition to odi 10098071. Imade a left turn at about 10 mph.after the turn the vehicle skidded, hit curb and flipped.a police officer witnessed the incident and said that it appeared that the anti-lock brakes did not react. The car is also equipped with enhanced accident response system which obviously did not react.
While driving 35 mph consumer made an attempt to pass another vehicle.upon applying the brakesconsumer lost directional control at low speed. Passenger's front tire bead broke, resulting in vehicle fishtailing.
Made a left turn at about 10 mph.after the turn, i lost control of the vehicle and it flipped.a police officer witnessed the incident and said that it appeared that the anti-lock brakes did not react.
Failure of brakes to stop in time to avoid a crash.two crashes, one of which totaled the vehicle according to two body shops and an independant adjuster. Three near intersection collision during wet weather. Vehicle has been taken in to ingram park auto center for brake complaints, and i was told the brakes wre fine!!
On april 12the vehicle had just been in the shop for a recall part to be replaced which it had been.upon leaving the shop they wentover thevehicle and gave it a report card basically and said everything was in tip top shape when it left.a little over a week after we got it out we were driving and stopped at a stop light and when we started to go again we noticed a loud grinding noise from the right rear of the vehicle.we didn't think much of it until we got up the road about 2 miles and stopped at another traffic light and noticed the right rear tire appeared to be smoking.we happened to be right next to a gas station so we pulled over and put water on the tire to cool it off since it was so darn hot.we waited about 20 minutes and then drove the car back home which was about 5 miles away.when we left it still was grinding.we waited a few days and thought it might have just rusted over, and then drove it again.it didn't seem to make the grinding sound except every so often so we kind of wrote it off.after about a month of this off and on grinding we decided enough was enough and we were now going to have to address this issue.after talking to about 4 random other liberty owners in different parking lots, 3 out of the 4i talked to had the same problem i do.so it is very apparent to me that jeep has a defective brake part if 4 out of 5 liberty's including mine have had the same exact problem within as little as 6 months of a brand new liberty for one owner and just about all within 40,000 miles.this did not cause an accident for us, but if that one brake had really locked up on the highway that could cause the vehicle to go into a spin and maybe even roll over.we are now in the process of getting this fixed and we need to replace the pistons in the right rear brake with possibly even having to replace the whole brake assembly.
-the contact stated that she owns a 2004 jeep liberty with failure mileage 35,000. The contact was having problems with the left rear caliper, rotor, and brake pads. She took thevehicle to the dealer, and they charged her for the repair.the failure and current mileage were both 35,000 miles.spoke with consumer need to resend form. 10/16/07 * lj
Dt*:the contact stated there was a constant grinding noise alerting the driver there was a problem with the rear brakes.the vehicle was inspected by a service dealer who determined the right rear caliper, both rotors and brake pads needed to be replaced in order to remedy in order to remedy the problem.the replacement remedied the problem on the right side, but the grinding noise is now present on the left side.the vehicle has been returned to the service dealer for inspection, but has not been repaired.
Dt*:the contact stated there was a constant grinding noise alerting the driver there was a problem with the rear brakes.the vehicle was inspected by a service dealer who determined the right rear caliper, both rotors and brake pads needed to be replaced in order to remedy in order to remedy the problem.the replacement remedied the problem on the right side, but the grinding noise is now present on the left side.the vehicle has been returned to the service dealer for inspection, but has not been repaired.
-the contact stated that she owns a 2004 jeep liberty with failure mileage 35,000. The contact was having problems with the left rear caliper, rotor, and brake pads. She took thevehicle to the dealer, and they charged her for the repair.the failure and current mileage were both 35,000 miles.spoke with consumer need to resend form. 10/16/07 * lj
Dt: 2004 jeep liberty. Rear brake disc. Took the vehicle to the firestone dealer, and showed them the disc plate.rotors. They were only grooves on the outside of the plate, and the inside of the plate was smooth and clean.called the manufacturer, and they said since vehicle had 16,000 miles on it they could not replace them unless the dealer said it was a defect. The manufacturer said consumer had to pay for the inspection as well as the repairs. Dealer would make a determination whether or not that it was a defect or not.there was not brake pad failure, it could have been a caliper failure.i had new rotors and new brake pads put in at the cost $350.00 plus tax.
All 4 wheel brakes werr bad, $600 bad.i never heard any squealing, pulsing, anything indicating thebrakes were going, inspection people all said they seemed okay.i decided to bring it in to a non-dealer due to having 48000 on the oem pads.pads were shot, rotors scored, etc.$600 later, all seemed okayanyone else not have any indicators of brakes going bad?
Dt: 2004 jeep liberty. Rear brake disc. Took the vehicle to the firestone dealer, and showed them the disc plate.rotors. They were only grooves on the outside of the plate, and the inside of the plate was smooth and clean.called the manufacturer, and they said since vehicle had 16,000 miles on it they could not replace them unless the dealer said it was a defect. The manufacturer said consumer had to pay for the inspection as well as the repairs. Dealer would make a determination whether or not that it was a defect or not.there was not brake pad failure, it could have been a caliper failure.i had new rotors and new brake pads put in at the cost $350.00 plus tax.
All 4 wheel brakes werr bad, $600 bad.i never heard any squealing, pulsing, anything indicating thebrakes were going, inspection people all said they seemed okay.i decided to bring it in to a non-dealer due to having 48000 on the oem pads.pads were shot, rotors scored, etc.$600 later, all seemed okayanyone else not have any indicators of brakes going bad?
-the contact stated that she owns a 2004 jeep liberty with failure mileage 35,000. The contact was having problems with the left rear caliper, rotor, and brake pads. She took thevehicle to the dealer, and they charged her for the repair.the failure and current mileage were both 35,000 miles.spoke with consumer need to resend form. 10/16/07 * lj
Dt*:the contact stated there was a constant grinding noise alerting the driver there was a problem with the rear brakes.the vehicle was inspected by a service dealer who determined the right rear caliper, both rotors and brake pads needed to be replaced in order to remedy in order to remedy the problem.the replacement remedied the problem on the right side, but the grinding noise is now present on the left side.the vehicle has been returned to the service dealer for inspection, but has not been repaired.
Brakes on 2004 jeep liberty lock up after approximately 15 to 20 miles of travel.this failure of the brakes has caused this vehicle to slide on icy or wet roadways potentially causing a major accident with potential injuries.additionally, the brakes will become hot and begin to smoke.this is a potential fire hazard.problem was corrected by dealer replacing the brake master cylinder.the vehicle in question had only 37,111 miles and was just out of warranty.
The contact owns a 2004 jeep liberty. While driving 25 mph she attempted to apply brakes and the vehicle would not stop and crashed into a fence. Upon further inspection of the vehicle the contact was able to determine that the brake line had a hole in it from rubbing against the steering column. The contact will make the repairs to the vehicle. The manufacturer will be notified. The failure mileage was 81,519.
Front suspension went out lost all control of vehicle
My steering wheel is hard to turn makes a loud noise sheathed my car is warmed up or not it has power steering
With no warning whatsoever, the left front lower ball joint on my vehicle broke while i was backing out of a parking space. The vehicle did not make any unusual noises nor were there any noticeable problems prior to the part breaking. When the ball joint broke, the wheel was also damaged. When i had the vehicle towed into a jeep dealer, i was informed that there was a recall on 2003 jeep liberty's for this problem, but no recall had been issued on the 2004 model. The mechanics at the dealership told me that this part should be expected to last much more than the 1 year, 9 months & 40,000 miles of my vehicle life. My extended warranty covered the cost of replacing both front ball joints (except for a $100 deductible) and i had to pay to replace the damaged wheel. ($317.55).we were away from home and had stopped for something to eat at the time this happened.just think of the possibilities if we were enroute or returning via the expressways at speeds between 55 and 70 mph.i have contacted daimler/chrysler customer care and they seem unwilling to discuss this possible defect on this vehicle.
The contact owns a 2004 jeep liberty. The contact stated that while driving 25 mph up a curvy road, the contact depressed the brakes gently to make a turn and lost control of the vehicle. The contact stated that the vehicle swerved off the roadway and crashed into a tree. The vehicle was destroyed. The contact was not injured. The manufacturer was not notified. The failure mileage was 190,000.
While driving my 2004 jeep liberty i lost power steering. I was able to pull over and stop without incident. My steering rack and a power steering pressure line started leaking a lot of fluid resulting in loss of steering.i have since learned that this is a familiar problem to chrysler/jeep but there is no recall. Sudden loss of steering is a serious problem and a recall should be considered.*ln
The contact owns a 2004 jeep liberty. The contact stated while having maintenance performed by the dealer, the technician notified the contact that the front and rear control arms and ball joints were corroded. In addition, the contact mentioned that the power steering and gasket valve covers had to be replaced multiple times for a recurring failure. The manufacturer was not notified of the failure. The approximate failure mileage was 164,000.
"takata recall" pulls hard to right and left steering is loose hard to keep on road bad ball joints and steering rack all having to do with steering.
Vehicle started making crunching noises when going over bumps (dips, speed bumps/humps, railroad tracks)issue wasn't constant, tended to happen in the early mornings or late nights when the weather was colder.took the vehicle to a couple of mechanics with no findings.over time (02/01/2011) the vehicle started making a 'whining' noise when i make sharp right hand turns, again not every sharp right hand turn recreates the noise. I suspected power steering and or bushings could be an issue.today, 04/19/2011, vehicle is in shop for new tires and an oil change and an investigation into my complaints/suspicions.it's been discovered that there is a leak in my power steering pressure line and issues with my rack and pinion.on a side note, it's also time to replace my struts and shocks, however this is not part of the issue i've been experiencing, according to the mechanic.it was also brought to my attention that rack and pinion issues as well as power steering pressure line leakage issues are very common with this year/make/model.funnily enough, after lots of research and many phone calls to several other mechanics, the ps pressure line issue can be fixed but will most likely reoccur due to the hose not being able to handle the constant working pressure of 3000 psi. It seems i will now be looking for another part for my jeep that is being fabricated by an innovative individual that can do the job that jeep can't seem to figure out.(your window regulators need to be re-engineered as well)
The contact owns a 2004 jeep liberty limited. The contact was driving 45 mph when she lost control of the vehicle while making a turn. The steering wheel was turned in one direction, but the vehicle proceeded in the opposite direction; however, the contact was able maintain control of the vehicle. The vehicle was taken to the dealer who stated the rear control track or control arm broke in half. The manufacturer was notified of the failure, but the vehicle was not repaired. The failure and current mileage was 68,000.
I have had repeated problems with my 2004 liberty power steering. It appears that in very cold conditions the fluid leaks, maybe a shrinking gasket or seal? a seeping power steering line?the leak is at the fitting where it goes into the pump. It appears that the pressure from the pump is overpowering the o-ring in this fitting. Unfortunately the leak went unnoticed until the system went dry.*ln
Heard some kind of pop, then some grinding when holding the brake down and turning the wheel.took car to my regular mechanic.they found all 4 ball joints boots perforated & handed me a recall notice for lower ball joints only that was from sept. 2006.i purchased the vehicle jan. 2006 & never rec'd this recall.even when i went to the dealer for the fuel tank recall on 7/11/15, they didn't notify me of it.i went on moparownerconnect.com & it shows this recall as repaired, which obviously isn't possible.according to audomd.com there are several issues related to this vehicle through different manufacturers.i have an appt. Set up at the dealer next week & depending on what they say about fixing all the ball joints and checking for other safety concerns, i may be sending in another complaint.
Front passenger side, lower ball joint has failed (again) even after replaced by recall # 06v288000... Taking a left hand turn on a city street and it blew out, thankfully i was able to pull over into a bus stop.dealership is refusing to cover them under warranty.nhtsa action number :ea06008
The contact owns a 2004 jeep liberty. The contact received a recall notice for nhtsa campaign number: 18v278000 (suspension). While driving 50 mph, the vehicle veered to the right and crashed into a guardrail. There were no warning indicators illuminated. The contact sustained bruises and the passenger sustained back injuries; however, medical attention was not required. A police report was filed. The vehicle was towed to the contact's residence. The contact called a local dealer (autonation chrysler dodge jeep ram and fiat columbus, 3000 n lake pkwy ste 100, columbus, ga (706) 522-2116) and was informed that the parts were unavailable and on backorder. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 150,000. Parts distribution disconnect. *consumer stated i was driving on the highway and all at once the vehicle veered to the right and hit a guardrail, it was no light that came on or anything. I got some brusies and passenger back injuries but one didn't go to the er. Consumer took the jeep dealership and had the jeep inspected it was not the suspension. From july to now the parts have not been order and i don't need them now because the jeep is not fixable.the airbags did not deploy. Updated 10/26/18
Same as some of the other complaints;vehicle refused to start.random at first, the wouldn't start at all.towed to dealer and entire steering column has to be replaced to fix one small part, which is on backorder.will contact the manufacturer tomorrow to complain, doubt it will help.i have seen multiple complaints with this issue, jeep should do something about it!$800 in repairs.last jeep/chrysler i will ever own.i don't have the vin right now, as the vehicle and registration are at the shop.
The contact owns a 2004 jeep liberty.while turning left at 5 mph, the vehicle began swerving from left to right.the contact lost control of the vehicle for fifteen seconds, but then it began to drive normally.the vehicle was not diagnosed by the dealer.the powertrain was unknown.the current mileage was 40,446 and failure mileage was 35,000.
"takata recall" i don't understand why my jeep liberty has all recall problems yet nhtsa says not for my vin #
Hard constant pulling to right and grinding. Some times a popping noise.
On my 2004 jeep liberty i have had the lower front ball joints replace a few years back by the f23 recall.this week as i was replacing upper control arms, which come pre assembled with the ball joint, i noticed the boots for the lower ball joints were again damaged. I also noticed that there is a loud noise when going over unsmooth surface roads, etc. I am thinking this could be caused by the rear upper control arm.now i'm not a professional mechanic, but common sense tells me that the engineering on the suspension has been compromised.i contacted chrysler, who told me to contact a dealer, who told me they would get back to me on this problem.i also experienced multiple window regulator problems, along with recalls on the air bags system as well as gas tank protection recalls.
2004 jeep liberty parked in parking garage. Put key in ignition and had foot on brake. Turned key on, put it in reverse and car accelerated out of control. Put second foot on brake and tried to stop car. Continued to accelerate. Front drivers side tire caught a pillar and between that and practically standing on brake finally stopped car. Took car to dealer in west valley ut.they could not repeat a diagnostic problem but did state the throttle body was dirty and cleaned it, along with $1575.95 worth of parts and labor. They replaced a bent steering gear.i had the car for 5 years and it never happened before. I wrote to chrysler and they sent me a check for half of the $1575.95 damage. They did not include any other paperwork. I called them and they again would not put anything in writing as towhy they did not pay the entire amount.i strongly feel that it was a problem with the acceleration system and i should be reimbursed for the rest of the money.
I attempted to start the car but the starter wouldn't turn over. I checked the fuses and relays for the ignition system, and everything was ok. I had to have the car towed to the dealer. The dealer told me that the entire steering column had to be replaced, because 2 tabs which held the ignition switch were broken.i've searched online sites and find that there seems to be all kinds of problems with the steering column and ignitions switches on the jeep liberty. Cost of this "minor" repair $600 plus towing. Mileage 82k.
Control arm just instantly broke while i was driving down the highway. I didn't know about the recall till i seen it on web site so no authorities were contacted.
Turning with noise on the freeway and street. Clicking when pushing brakes.
65 mph,highway.lost control,no steering ability at all.coasted car to park along freeway shoulder,to avoid accident and being hit by a truck.
While driving down the main road in our town at 30mph driver heard a loud noise and then lost control of the steering in 2004 jeep liberty.the car was swerving and the driver had no control of the vehicle.the car went off the right shoulder of the road, scraped a metal mile marker and finally came to a stop.it has been determined that the left rear lower control arm had corroded and broken.this could have resulted in a very serious accident.
I have had the front lower ball joints replaced twice on my 2004 jeep liberty. I was driving both timed it has happened costing me tow and repair costs. I feel i should have been notified about the dangerous safety recall on this vehicle. I am now after leaning that it also hssv12 recalls and safety issues including the gas tank and suspension and stability of my vehicle am afraid to even drive it out if concern for mine and others safety. I am a 62 year old fudablrd woman and need this vehicle fixed and brought up to safety standards. Please tell me what and where to do to get issues resolved. Thank you
1.transmission downshifts hard when decelerating to a stop2. Steering gear replaced3.after item 2 , left (driver) side front lower ball joint broke.
2004 jeep liberty.consumer writes in regards to gas tank could explode if hit from rear and trailer hitch needs to be installed to protect gas tank.the consumer had the hitch installed, by a company that was recommended by chrysler. However, several days later, the consumer received a call from chrysler saying the hitch that was installed was the wrong one, and he would not be getting reimbursed. Also, the power steering pump failed.
Ignition switch failed without warning while transporting disabled person.again!!!!!this is the 2nd time this same part has failed on this vehicle - it is a tiny, small "pot metal"/nylon part that is a weak link in this supposedly otherwise sturdy rig, and the only fix after all this time of repeated failures is to replace the entire steering column, rather than only the offending part, again.this year, the part lasted for far less time than the original part - for only 4 years and 48,000 mi.it is a dangerous situation when a careful and conscientious driver is unable to rely on a vehicle used to transport a wheelchair-bound person.this jeep is a one-owner vehicle and is regularly maintained and cared for by the dealership and other authorized service centers.(in 2009, it took months to get the part)this issue should be considered for recall.the thing is not going to explode and kill someone, but leaving occupants vulnerable (with no warning) is still a serious security issue.
On sunday 6/30 i was at the pharmacy around my residensein phila, pa. When i pull out of the parking lot to go into the street with the traffic to go back home. The car started making this screening noise and it felt like when i would give it gas it would not respond. I tried a little bit of gas and then it made a big soun d like an explosion and it lock in the middle of the street . It would not go forward or backwards. It felt like it just drop to the floor and it felt as thou the tires fell off the car.... I had to get a tow truck to tow it away , no matter how much we would work on it. It wouldnt respond .i had just gotten the recall notice and had taken this car to a chrysler dealer to get the replacement part they had sent notice recalling 2002-2007 jeeps. Three weeks before.i need help. I dont want to get back behind this car. It was scary and once before it had locked up on my in the middle of the highway. I thought i was going to be in a crash.
The steering gear is coming apart and is slipping which causes it to feel like you're driving sideways down the road. The windows will not go down without making a horrible noise and the thermostat housing needs to be replaced. After driving the jeep it smells like its been on fire.
I discovered the recall on jeep liberty on your web page. I contacted jeep and they deny any knowledge of a recall. My vehicle was manufactured 7/02 and clearly falls into the specified time frame on your web page but jeep denies this. My vehicle was involved in an accident in september because my fiancee swerved to avoid a collision with another vehicle and all of a sudden she could not steer the vehicle. The body shop had to replace several steering components. I advised jeep of this and they still deny any knowledge of a recall and said that my vehicl ewas not involved in any recalls.
The contact owns a 2004 jeep liberty. While driving and making turns, the steering wheel made a loud grinding noise. The noise was also heard when the brake pedal was depressed. There were no warning indicators illuminated. The contact received notification of nhtsa campaign number: 18v278000 (suspension); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called crown chrysler dodge jeep ram greensboro at (336) 790-9850 (located at 3710 w wendover ave, greensboro, nc 27407) and was informed that the part was not available. The manufacturer was notified and did not assist. The approximate failure mileage was 40,000. Parts distribution disconnect.
Manufacturers recall:my vehicle makes a serious vibration in the steering wheel and a loud humming noise when i drive down the road. It pulls to the right terribly and wears oot my tires constantly.it fish tales when i accelerate the gas petal and also when i take my foot off of the gas. It walks the road. And feels unstable when u reach 60mph. It feels very unsafe and does it's own thing when we are driving . It just goes all over the road .the results are the same whether it's being driven in the city or highway. Unpredictable my vehicle has been recalled by chrysleru38 is the recall number and it's off the recall expansion of 12v-085
Noticed that one power steering hose was pressing up against the plastic fan shroud. Inspected the hose and found that sharp edge of the fan shroud was cutting into the hose. The hose developed a small leak of power steering fluid.had car into dealer for an oil change and asked the technician to inspect the hose. He confirmed that the shroud had cut into the hose. The hose was replaced and correctly located away from the shroud. This was a factory error in that the hose should not had been installed up against the plastic fan shroud. Undetected the end result would have been an unexpected rupture of the hose and loss of power steering fluid,and steering ability.
Broken right rear control arm. Almost caused a major accident,also broke universal joint. Now that i fixed those issues , steering on thefront now is going out
While driving, it would feel as if the rear of the vehicle was going side to side. When accelerating, the car would feel as if it was torquing in one direction and then when i would brake it would feel as if it would pull the other direction.i had noticed this feeling for a while but it was worse on wet or snowy roads and also while going at higher rates of speed (over 50 mph).i was unable to detect what exactly was happening because it had developed so gradually and i regularly drive this vehicle.i thought when i was driving it was either windy or that the vehicle was sliding due to wet roads.this caused an issue when driving in the winter and caused me to hit a guardrail. I was driving my daughter back to college.while accelerating, the car lunged to the left, i then thought i was sliding and proceeded to pump the brakes to slow down which then caused the vehicle to pull to the right, slamming the vehicle into the guardrail. About 8 months after the accident, my husband was driving the vehicle when he noticed this pulling and was able to describe it. I took it in and both rear control arms had to be replaced.
I was driving on hwy 620s approximately 65 mph and my rear end began jerking from the right to the left and i almost ended up in the ditch and i was very scared. Recall l27 was issued in 2012 but jeep will not help me. I have been calling and for months with this complaint and problem i had been having but i was told jeep would only cover jeeps that resided in "salt states".i've spoken with several customer care rep's with jeep and onmay2nd that there was actually 3 stipulations to this recall: 1. I needed to live in a salt state 2. The state where my jeep was built/made at 3. What year my jeep was. I spoke with 2 representatives that could not tell me what state my jeep was built/made in with my vin #. I found this strange, they should know this information. The 3rd person [xxx] on may 2, 2015was able to inform me my jeep was built in toldeo, ohio and i was referred to another # [xxx]. [xxx] told me my vin# was not considered a "no open recall". I've been laid off my last 2 jobs and can't afford to have this repaired. I'm scared i'm going to lose control of my car and end up killed or killing someone else. Please help me...information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
There was a loud pop and the front wheel started wobbling and i could not move the car, and according to opelika ford chrysler dodge jeep, my lower ball joint broke .my complaint:my vehicle has been at the dealership in opelika, al for a month with promises of the parts coming in, but as of today, 2/25/2014, are still not there.although, the dealership is covering the charge, had i known it was going to take this long, i'm sure i could have had it repaired with all of the rental car expenses i have incurred.this is harsh lesson about dealing with a dealership. Thank you.
Vehicle vibrates at any speed and worsens upon braking.have had alignment done 3 times and alignment keeps failing. Tires are all new.have had the camber and casters replaced in front, did not help vibration.brakes have been replaced, vibration persists.vibration is so powerful upon braking that sterring wheel bounces out of my hands.the vibration when driving sounds like i have a flat tire.
The contact owns a 2004 jeep liberty. The contact stated that while reversing from a driveway, the power steering became inoperable and made it difficult for the contact to turn the steering wheel. The contact added power steering fluid to the vehicle and the failure ceased. Two days later, the failure recurred. The vehicle was diagnosed by an independent mechanic and the contact was informed that the rack and pinion was faulty and needed to be replaced. The manufacturer was notified of the failure. The failure mileage was 132,000.updated 3/31/14
While pulling into a parking lot, the left lower ball joint separated and destroyed itself, the left upper control arm,the left cv joint and the alignment. Had we been traveling at highway speed we would have been in a severe accident. This problem was covered under a previous recall however we were never notified of this at the time we purchase the vehicle and was told that the recall has been closed with no recourse for reimbursement for the repairs done and no recourse to have the other side repaired.updated 11/30/2017
Loss of control of vehicle on entrance ramp to highway.vehicle pulled hard to the left, ended up coming to a stop facing on coming traffic.dealer couldn't find anything wrong, components involved in previous recall had already been replaced.
Car suddenly turned left on 6-lane busy street, accelerated, crossed 2 lanes on left, immediately accelerated & hit 6-lane highway divider at 45 degree angle.. Bounced up.perched there for a awful second then tipped down on opposite road.engine still maxed & uncontrollable..car turned gently over on roofbecause engine still at max.turned it off fearing fire.wife and i sat there upside down in our belts till the emts came.researched on internet & found articles by at least 3 jeep dealers sternly telling drivers to get their rear differential pinion gears adjusted if they mounted oversize tires.our car had oversized tires when we bought it used.no jeepcompany warnings. Were issued jeep or by dealer.found 1 terrifying article of a driver who slid tothe left without steering control and was struck by anoncoming truck.i've driven about 2 million miles without ever being chg'd w/contributing to an accident..
The contact owns a 2004 jeep liberty.the contact stated that while driving approximately 40 mph, the front of vehicle started to shake. The vehicle was taken to the dealer, who advised that the shocks needed to be replaced. The vehicle was repaired however, the failure was recurring. The vehicle was taken back to the dealer, who then stated that the front control arm would need replacing. The vehicle was not further repaired. Additionally, the contact received notification of nhtsa campaign id number 13v252000 (structure).the manufacturer was not notified of the failure.the approximate failure mileage was 73,000.
Suddenly had a hard time turning car.checked power steering and it was empty.i put some in and noticed there was a leak.nothing leading up to this point indicated a leak.
The contact owns a 2004 jeep liberty. The contact stated that while driving approximately 35 mph, the steering wheel began to move up and down independently. The contact stopped the vehicle and discovered that the steering wheel position locking mechanism had failed and caused the steering wheel to move out of position. The contact indicated that the defect had occurred several times. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 147,000.
Dt*: the contact stated the vehicle lost control at 50 mph causing the vehicle to crash into an embankment.no injuries were sustained.a police report was taken.the contact expressed that the steering may have been the cause of the accident.the vehicle had not been to a service dealer.
-on 01/07/04 while driving on a wet road at a speed of 25 mphthe contact's vehicle rear ended another vehicle.the contact lost control of the steering wheel.during another incident the contact's vehicle was stopped behind anothervehicle that was making a right turn.once the vehicle turned, contact accelerated and suddenly thevehicle did a 360 spin,ending in a snow bank. At the time of the incident the road conditions were wet.in late february 2004 thecontact experienced another incident, where the vehicle was going up a hill in wet conditions and asthe vehicle rounded the curve at 40 mph contact lost control of the steering ,causing the vehicle to crash into a snow bank.on 03/09/04 contact took vehicle to the dealership in boise, id ,and they stated that the vehicle was fine,it just needed snow studs on the tires.on 04/05/04 while driving on a highway at 65 mph the vehicle became uncontrollable and steered toward the right side of a ditch, then going back into the highway at the same speed, and then going back into the ditch at 65 mph.at this point, the vehicle was in the ditch and hit the embankment of a driveway and catapulted off the driveway 20 feet into the air, where it hit a power pole head on.the vehicle caught on fire rolling over the a fence and continued to roll as it burned.the contact was unconscious, a bystander pulled the contact out the vehicle.
While shifting gearsdriver heard a loud knockingnoise coming from the front.vehicle jerked, and it was taken to the dealer for inspection. Mechanic determinedthat the steering power assistpump needed to be replaced and replaced it.however, the problem recurred,and the mechanic could not duplicate the problem.
In dec 2006 i received and safety recall f23 with a request to register with the dealer for a problem that - quote: ...can result in a loss of steering control and could cause a crash without prior warning. Serious _ serious enough for me to be concerned. I use this car not only to go to work every day but also to transport my children to events and so on.yet the service manager at patrick-jeep, rochester, ny says that i am on a waiting list (since dec 2006) but he is not able to get me in because chrysler has not issued any parts to correct this problem!?i find this unacceptable, that after a release of a recall, the parts for the necessary repair are not available.is there any outlook to get this fixed in the near future?wilhelm nagel.
Tl the contact owns a 2004 jeep liberty. The contact stated that while driving approximately 25 mph, she noticed a grinding noise coming from the steering wheel. The vehicle was taken to the dealer for diagnosis. The technician stated that the rack and pinion would have to be replaced. The manufacturer was not made aware of the failure. The vehicle was repaired. The approximate failure mileage was 4,500. Kmj.....updated 05/29/13updated 06/10/2013
Letter from ftc forwarding correspondence from congressman mchugh on behalf of constituent concerning his complaint with chrysler corporation regarding his jeep liberty.*njthe consumer stated the check engine light illuminated due to a faulty oxygen sensor and a crunching sound was heard whenever the consumer made a right turn.the dealer informed the consumer the crunching sound was a result of power steering fluid leaking and the repair would cost $825.00. A new rack and pinion gear and pressure lines were needed. The consumer stated the vehicle only had 40,000 miles, however the dealer advised that the vehicle would still be safe to drive. However, while driving, there was a noise coming from the front drivers side wheel well. Just before the consumer could exit the highway, the left front wheel fell off the vehicle. The plastic fender above the dislodged wheel was ripped away.
The contact owns a 2004 jeep liberty. The contact stated that while her vehicle was parked in a residential driveway, she noticed something leaking from the vehicle. The vehicle was taken to the dealer for diagnosis. The dealer stated that they had to replace the rack and pinion. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 40,000 and the current 52,000. Updated 8/23/12 updated 09/06/2012
2004 jeep liberty.consumer writes in regards to still waiting for dealership to call about recall.
The contact owns a 2004 jeep liberty. The contact received a notification for recall nhtsa campaign number: 13v252000 (fuel system, gasoline, structure). However, the part needed was unavailable to perform the repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
2004 jeep liberty.consumer writes in regards to lack of parts for trailer hitch recall. (fuel leakage).the consumer referenced recall # 13v252000.
The contact owns a 2004 jeep liberty. The contact received a recall notification for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not aware of the issue. The contact had not experienced a failure.
The contact owns a 2004 jeep liberty.the contact received a recall notice for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure).the part to perform the recall repair was unavailable.the manufacturer was notified.the contact had not experienced a failure.
The contact owns a 2004 jeep liberty. The contact received notification of nhtsa campaign number: 13v252000 (fuel system, gasoline, structure); however, the part needed for the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2004 jeep liberty.the contact received a notice for nhtsa campaign number :13v252000(fuel system, gasoline , structure) and stated that the parts needed were unavailable. The dealer was uncertain when the parts were available. The manufacturer was not notified of the problem.the contact had not experienced a failure.
The contact owns a 2004 jeep liberty. The contact received a recall notification for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure); however, the part needed to repair the vehicle was unavailable. The manufacturer was notified. The contact had not experienced a failure. Updated 10/24/14the consumer stated the service rep recommended a non-functional trailer hitch would be attached to the vehicle.updated 4/17/15
The contact owns a 2004 jeep liberty. The contact stated that she received a recall notification letter for nhtsa campaign id number: 13v252000 (fuel system, gasoline , structure). The contact stated that the recall repairs had exceeded a reasonable amount of time. The contact stated that there were no parts available. The contact had not experienced a failure.
The contact owns a 2004 jeep liberty. The contact stated that the recall notice for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure) was received in may 2015. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The contact had not experienced a failure.
The contact owns a 2004 jeep liberty. The contact received notification of nhtsa campaign number: 13v252000 (fuel system, gasoline, structure), however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
I received a recall notice n46/nhtsa 13v-252 well over 1 year agofor the possible fuel leak in a rear end crash for my 2004 jeep liberty. I have been in contact several times with the dealer to address the recall. Every time i am told they do not have the parts. I stopped by one day and asked and was told i could be put on a waiting list but didn't have time to look up my vin number on my phone. I called the next day and asked to be put on the waiting list and was told there is no waiting list. On my last contact with the dealer i was told they do not have the parts, do not know when the parts will be in, and do not have any kind of time frame for the parts to be in from the factory. I would like to see a remedy for this recall sometime in the very near future.
The contact owns a 2004 jeep liberty. The contact stated that the recall notice for nhtsa campaign number 13v252000 (fuel system) was received in january of 2014. The dealer was contacted on multiple occasions and was informed that the part needed to repair the vehicle was not available and no estimated time for receiving the part could be provided. The vin was not available. The contact had not experienced a failure....updated 05/14/15 the consumer stated the vehicle was repaired. Updated 05/26/15
The contact owns a 2004 jeep liberty.the contact stated that while installing an oem towing hitch, as directed under nhtsa campaign number: 13v252000 (fuel system, gasoline, structure), an unknown component connected to the towing assembly became fractured and prevented the recall repair from being able to be performed successfully. The manufacturer and the engineering department were contacted and advised that it was possible to repair the vehicle. The approximate failure mileage was 107,801.
2004 jeep liberty.consumer writes in regards to gas tank recall notice.the consumer also stated, the transmission did not shift properly.
2004 jeep liberty.consumer writes in regards to trailer hitch reimbursement.the consumer stated he has been waiting over a year, for reimbursement. Recall # 13v252000.
The contact owns a 2004 jeep liberty.the contact stated that the door motor makes grinding noises.the cause of the noises could not be determined.he discovered a metal-ribbed piece protruding from the interior door that housed a cable.the contact took the door apart and discovered that the cable snapped from its housing.the window was also malfunctioning.the vin was unknown.the failure and current mileages were less than 60,000.
The contact owns a 2004 jeep liberty. The contact received notification of nhtsa campaign number: 13v252000 (fuel system, gasoline, structure) however, the part was not available to perform the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure.updated 9/4/14
The contact owns a 2004 jeep liberty. The contact received a recall notification for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure) over a year ago. The contact mentioned that three recall notices were received, but the part was not available to perform the recall repair. The manufacturer was not notified of the delay. The contact had not experienced a failure.
The contact owns a 2004 jeep liberty. The contact received a recall notification for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure); however, the part needed for the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2004 jeep liberty. The contact stated that nhtsa campaign number: 13v252000 (fuel system, gasoline, structure) had surpassed a reasonable time for repair. The dealer was contacted and stated that the parts were not available for repair. The manufacture was not notified. The contact had not experienced the failure. Updated 3/5/14updated 03/20/14
The contact owns a 2004 jeep liberty. The contact received notification of nhtsa campaign number: 13v252000 (fuel system, gasoline, structure) and the dealer stated that the frame had extensive rust and needed to be replaced by the contact to receive the recall repair. The dealer refused to supply the oem trailer hitch unless the contact replaced the framing. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unknown.updated 7/21/15
It has been many months since i received a recall which was supposed to be remedied by installing a hitch. (gas tank is at risk of rupture)my dealer [xxx] in summit, nj claims that chrysler has not sent the part.i have inquired several times and i get the same story.i realize it is an old car however i am getting the impression that the longer chrysler keeps stalling making repairs the less of these cars there will be to repair!since this is so dangerous i think they ought to be encouraged more strongly to do the right thing.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The swing gate fails to open, the window will pop up but the gate will not release at all. The swing gate only allows for a keyless entry. Wouldthis fall under recall no.d09? i have read that many other jeep liberty owners online experiencing the same issue, when i tried to researching for a fix. Periodically prior to this gate would popup on dash display.there is concern that motor controlling this may malfunction and come open on it's own.
The contact owns a 2004 jeep liberty. The contact received notification of nhtsa campaign number: 13v252000 (fuel system, gasoline, structure); however, the part to do the repair was unavailable.the contact was concerned about the length of time it was taking for the recall repair. The contact wanted the recall repair completed as soon as possible. The contact had not experienced a failure.
The contact owns a 2004 jeep liberty. The contact received a recall notice for nhtsa campaign id number: 13v252000 (fuel system, gasoline , structure)and stated that the part needed was unavailable to perform the repair. The manufacturer was made aware of the issue. The contact had not experienced the failure.
I called chrysler regarding recall 13v252000, as listed on this site.i was advised that my 2004 jeep liberty was not part of the recall.when asked what was different about my 2004 jeep liberty versus those involved in the recall i was told that they didn't know, just that the vin number wasn't included in the recall.
The contact owns a 2004 jeep liberty. The contact attempted to have the vehicle repaired under nhtsa campaign number: 13v252000 (fuel system, gasoline , structure) but was informed that the parts were not available. The contact stated that since the failure was reported in june of 2013, there should be a remedy available before may of 2014. The contact stated that the manufacturer had exceeded a reasonable time for repair. There are no failures at this time.updated 8/11/14updated 08/19/14
The contact owns a 2004 jeep liberty. The contact received notification for nhtsa campaign id number: 13v252000 (fuel system, gasoline, structure). The contact stated that the repair exceeded a reasonable amount of time. The dealer stated that the part was not available. The contact did not experience a failure. The manufacturer was made aware of the issue.
Months ago i received a vehicle safety recall.the recall is in regard to my fuel tank having a chance of fuel leak during certain types of rear end collisions which can result in an underbody fire in the presence of an ignition source.i have made three different inquiries and follow up, 1st with my local chrysler dealer than with chrysler group recall assistance in regard to an eta of parts and expediting this process which as far as i am concerned and have been notified, is a serious safety concern.i have been told the same thing everytime that the parts must not be available yet.i need your help motivating the appropriate parties to expedite this process.my safety is at stake and the issue here and i am becoming impatient.please get back to me asap with a follow up and some results.the recall # i think is n46/ nhtsa 13v-252.[xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The contact owns a 2004 jeep liberty. The contact received notification of nhtsa campaign number: 13v252000 (fuel system, gasoline, structure); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 6/22/15updated 10/11/2017
The contact owns a 2004 jeep liberty.the contact received a recall notice for nhtsa campaign number 13v25200 (fuel system, gasoline, structure) but the part for the repair was unavailable.the manufacturer was notified.the vehicle had not experienced a failure.
The contact owns a 2004 jeep liberty. The contact received a recall notification for nhtsa campaign id number: 13v25200 (fuel system, gasoline , structure) and stated that the part needed was unavailable to repair the vehicle. The dealer was unable to advise when the part would become available. The manufacturer was notified of the problem. The contact had not experienced a failure.
The contact owns a 2004 jeep liberty. The contact stated that he attempted to have his vehicle repaired under nhtsa campaign number: 13v252000 (fuel system, gasoline , structure) but was informed that the parts were not available. The contact felt that since the failure was reported in june of 2013, there should have been a remedy available before may of 2014. The contact stated that the manufacturer had exceeded a reasonable time for repair.the contact had not experienced a failure. Updated 07/28/14 mathe consumer was informed the pars were not available. Updated 07/29/14
The contact owns a 2004 jeep liberty. The contact received a notification of nhtsa campaign number: 13v252000 (fuel system, gasoline , structure). The contact stated that the part needed to remedy the vehicle was unavailable. The manufacturer was made aware of the issue. The contact had not experienced a failure.updated 03/17/15*ljthe consumer stated the part was installed on feb 19, 2015. Updated 03/23/15.
Chrysler not fulfilling nhtsa 13v-252 safety recall to protect rear fuel tank from explosion by installing a trailer hitch.spitzer dodge of mansfield, ohio continues to have "no parts" for this recall, but i could pay to have them install one.
2004 jeep liberty. Consumer writes in regards to nhtsa recall and lack of parts. 13v252000.* ldthe consumer stated it has been more than six months, since the recall was announced.
The contact owns a 2004 jeep liberty. The contact received a recall notice for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure) and stated that the part needed was unavailable to perform the repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2004 jeep liberty.the contact stated that while driving approximately 40 mph, the front of vehicle started to shake. The vehicle was taken to the dealer, who advised that the shocks needed to be replaced. The vehicle was repaired however, the failure was recurring. The vehicle was taken back to the dealer, who then stated that the front control arm would need replacing. The vehicle was not further repaired. Additionally, the contact received notification of nhtsa campaign id number 13v252000 (structure).the manufacturer was not notified of the failure.the approximate failure mileage was 73,000.
The contact owns a 2004 jeep liberty. The contact stated that he attempted to have the vehicle repaired under nhtsa campaign number: 13v252000 (fuel system, gasoline , structure ) but was informed that the parts were not available. The contact stated that the manufacturer had exceeded a reasonable time for repair.the contact had not experienced a failure. The vin was not available.
The contact owns a 2004 jeep liberty. The contact received a recall notification for nhtsa campaign number: 13v252000 (fuel system, gasoline , structure) and stated that the part needed was unavailable to perform the repair. The manufacturer was not notified. The contact had not experienced a failure.updated 11/20/14updated 8/13/2015
The contact owns a 2004 jeep liberty. The contact received a notification for recall nhtsa campaign id number: 13v252000 (fuel system, gasoline, structure) however, the parts were not available.the dealer was contacted and stated that it was possible that the parts could become available within an eight months period. The manufacturer was made aware of the issue. The contact has not experienced the failure. Pam
The contact owns a 2004 jeep liberty. The contact received a recall notification for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure). The dealer could not repair the vehicle for one year and four months since the parts were not available. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2004 jeep liberty. The contact stated that nhtsa campaign number: 13v252000 (fuel system, gasoline , structure) had surpassed a reasonable amount of time for repair. The dealer stated the part was not available for repair. The manufacture declined to provide an estimated time when the part would become available. The contact was concerned about the safety risk involved with the acknowledged defect. The contact had not experienced a failure.
2004 jeep liberty.consumer writes in regards to gas tank could explode if hit from rear and trailer hitch needs to be installed to protect gas tank.the consumer had the hitch installed, by a company that was recommended by chrysler. However, several days later, the consumer received a call from chrysler saying the hitch that was installed was the wrong one, and he would not be getting reimbursed. Also, the power steering pump failed.
The contact owns a 2004 jeep liberty. The contact received a notification for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure). However, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2004 jeep liberty. The contact received a recall notice for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure); however, the parts were unavailable for the repair. The manufacturer was notified. The contact had not experienced a failure.
I received a safety recall notice approximately 6 months ago for "rear structure reinforcement".i have been to the jeep dealer in my area (milton ruben chrylser jeep, 3516 washington road, martinez, ga30907, ph: 706-868-5454) 3 times and each time i am told they will call me when there is a part to fix my automobile.if this is a safety recall they are not taking it seriously, they are very dismissive when i talk to them.
2004 jeep liberty.consumer writes in regards to fuel tank recall notice.the consumer went to the dealer, after receiving the recall. However, they claimed to have no knowledge of a defect or a recall.
The contact owns a 2004 jeep liberty. The contact received nhtsa recall campaign number 13v252000 (fuel system, gasoline, structure). The contact stated that the repair was not taken care of in a reasonable amount of time. The dealer indicated that the parts were not available. The manufacturer was not notified that the dealer did not have the parts. There were no failures at this time.
The contact owns a 2004 jeep liberty. The contact received a recall notification for nhtsa campaign id number 13v252000 (fuel system, gasoline , structure);however, the contact was not able to have the vehicle serviced under recall because the part was unavailable. The manufacturer was notified and they were unable to provide an expected date that the part would be available. There are no failures at this time. Updated 4/4/14updated 04/23/14
The contact owns a 2004 jeep liberty. The contact received a recall notification for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
2004 jeep liberty. Consumer writes in regards to vehicle recall due to possible gas tank leakage and potential fire in a low level collision. *tgwthe consumer stated after the vehicle was inspected, it was determined chrysler would not complete the recall repair, due to what the industry called level 5 corrosion. The dealer gave the consumer a $3,146.35 estimate to repair the vehicle, before they would perform the recall.
All problems happened on city streets no more than 15/20 miles per hour, i cannot imagine what would've happened on the freeway. 1) since october (do not recall date) the fishtailing has happened 2 times like it was on ice. 2) once slid to the left almost 1/2 circle; 3) spinning and not advancing/going forward has happened many times even before the first fishtailing incident (for a few years now) and it happens going up a hill or when trying to go forward after stopping on stop/light,the tires spins.
The contact owns a 2004 jeep liberty. The contact received a recall notification for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2004 jeep liberty. The contact stated that nhtsa campaign number: 13v252000 (fuel system, gasoline, structure) exceeded a reasonable time for the recall repair. The contact received the first notification in september of 2013 and the part was not available. The contact did not experience a failure.
2004 jeep liberty.consumer writes in regards to the fuel tank leakage recall notice issues.the consumer stated he waited for weeks, only to be told by the dealer, the parts were not available. Fearing for her safety, she took care of the problem by having a trailer hitch installed which would protect the gas tank. The consumer is seeking reimbursement. Recall # 13v252000.
The contact owns a 2004 jeep liberty. The contact received notification of nhtsa campaign number: 13v252000 (fuel system, gasoline, structure); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
2004 jeep liberty.consumer writes in regards to the rear structure reinforcement recall notice issues.the consumer was informed the parts were not available. The consumer referenced recall # 13v252000.
The contact owns a 2004 jeep liberty. The contact received a recall notice for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure); however, the part for the repair was unavailable. The manufacturer was not notified. The contact had not experienced a failure.
The contact owns a 2004 jeep liberty. The contact received a recall notification for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure) and stated that the part was not available. The contact spoke to three separate dealers who provided an unreasonable timeframe for when the part would become available. The manufacturer was notified. The contact had not experienced a failure.
2004 jeep liberty involved in recall n46/nhtsa 13v-252 ( fuel system, structure). Received written notification from chrysler that vehicle would be repaired by dealer when parts were available. This was months ago and monthly calls to dealer and still no part available. This has surpassed the reasonable amount of time for repair.
Recently i heard on the news that only 3% of recalls have been repaired.fyi.on 10/22/ 14 i called sea view jeep in ocean, nj for recall repair.i was told since i didn't buy my jeep from them i would be put on a list as they were doing repairs their customers first.thinking, i called chrysler corp.on 10/23/14 and spoke with [xxx] who made a 3 way call to sea view and confirmed my conversation that i would have to be put on a list.[xxx], from chrysler corp, set up an appoint with another dealer who accommodated me very well.still being on sea view list since 10/22/14, i still have not been called. I being a senior citizen living on social security and a very small pension,bring this incident to your attention in the event there is a whistle blower reward due me or at least a reward from chrysler corporation.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)....updated 05/14/15 updated 10/22/15. Updated 9/7/2017
Easy rollover/non-deplloyment of driver airbag in serious accidenton april 10, 2006,while travellilng in right lane, under the speed limit, on i-85 in montgomery, alabama, a large german shepherd type dog ran out in front of the 2004 chrysler jeep liberty i was driving. I swerved towards the road shoulder, in order to get out of the heavy traffic.the car immediately rolled over(side to side), and then hit a guard rail, head on.the jeep then flipped over, back to front.i landed upsdie down, with smoke filling the car.thedriver steering wheel airbag had not deployed! though diisoriented, i managed to free myself from the seat belt, crawl over the passenger seat, and wedge the door open to crawl out.an ambulance took me to the hospital, where i was thoroughly examined.i suffered no severe injuries-in fact,miraculously escaped with only severe aches and pains.as my chest had hit the steering wheel, i experienced the most pain in my sternum.two weekslater, i still am in pain, especially in the chest area.just days after the accident, i called chrysler to alert them to the rollover, non-deployment of steering wheel airbag.i was referred to a legal department rep who demonstrated a nasty demeanor until i asserted i was not interested in pursuing any legal recourse, but was only interested in bringing this information to their attention, as another person involved in such an accident might not have as fortunate an outcome as i.a few days later, a private investigator, hired by chrysler, called me to ask further questions after having examined the car at the salvage yard.a few days after that, i received a letter from daimler-chrysler, asserting that the type accident i had, would not set off the sensors that would deploy the steering wheel airbags.i find this ludiicrous.the car is totalled.after the initial rollover, i hit a guard rail, head on.my chest hit the steering wheel hard!i'm still in pain.
The contact owns a 2004 jeep liberty. The contact received a recall notification of nhtsa campaign id number: 13v252000 (fuel system, gasoline , structure) and stated that the part needed to perform the repair was unavailable. The dealer was unable to provide an expected date for the part to become available. The manufacturer was not notified of the problem. The contact had not experienced a failure.
The contact owns a 2004 jeep liberty. The contact received notification of nhtsa campaign id number:13v252000 (fuel system, gasoline and structure) and stated that the parts were not available. The dealer did not provide a specific date when the parts would become available. The manufacturer was also contacted and could not provide an estimated date for when the contact's vehicle would receive the recall repairs. The contact had not experienced a failure.updated 7/8/14 ma
The contact owns a 2004 jeep liberty. The contact received a recall notice for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure); however, the part needed to repair the vehicle was unavailable. The manufacturer was notified. The contact had not experienced a failure.
The contact owns a 2004 jeep liberty sport. The contact received notification of nhtsa campaign number 13v252000 (fuel system, gasoline , structure). The contact stated that the part needed to remedy the vehicle was unavailable. The manufacturer was made aware of the issue. The contact had not experienced a failure.updated 10/27/14.
The contact owns a 2004 jeep liberty. The contact received notification of nhtsa campaign number: 13v252000 (fuel system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Ma 10/6. Updated 3/28/2016
The contact owns a 2004 jeep liberty. The contact took the vehicle to chapman dodge chrysler jeep ram (3800 n 89th st, scottsdale, az 85251, (480) 424-3559) to be repaired per nhtsa campaign numbers: 13v252000 (fuel system, gasoline, structure) and 18v278000 (suspension). After the vehicle was inspected by the dealer, the contact was promised a call back. The contact stated that his calls had not been returned in over three weeks. The manufacturer was not contacted. The failure mileage was unknown.
The contact owns a 2004 jeep liberty. The contact received a recall notification for nhtsa campaign id number 13v252000 ( fuel system, gasoline , structure) and stated that the part needed to perform the repair was unavailable. The dealer was unable to provide an expected date for the remedy part to become available. The manufacturer was not notified of the problem. The contact had not experienced a failure. Updated 07/16/14 ma
2004 jeep liberty.consumer writes in regards to the rear structure reinforcement recall notice.the consumer received the recall notice, four months ago. However, he was informed the part was not available.
The contact owns a 2004 jeep liberty. The contact received notification of nhtsa campaign numbers: 13v252000 (fuel system, gasoline, structure) and 18v278000 (suspension). The contact called south pointe chrysler jeep dodge ram at 918-584-1481 (located at 9240 s memorial dr, tulsa, ok 74133) and was informed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect for both recalls. Consumer stated the safety recall on the rear lower control arms could be defective due to excessive corrosion eventually resulting in cracking.
During a routine oil change it was noted that the suspension and oil pan were excessively rusted.
The contact owns a 2004 jeep liberty. The contact stated there was a recall under nhtsa campaign id number 13v252000 (fuel system, gasoline , structure) and the part needed to perform the repair was unavailable. The manufacturer was notified and they stated that the part was not identified for the recall. There are no failures at this time.
We received a recall for our 2004 jeep liberty. It is a safely issue where these vehicles often ignite when rear-ended. We have been contacting the dealership since last august and they claim not to have the parts. We have notes on the number of times called and their various vague responses. I don't know if it is jeeps shortcomings or the dealership, but they are each blaming one another. Meanwhile we are driving an unsafe vehicle. Is there anything else we can do? this seems to be quite a long response time.
The contact owns a 2004 jeep liberty. The contact stated that he attempted to have his vehicle repaired under nhtsa campaign number: 13v252000 (fuel system, gasoline , structure ) but was informed that the parts were not available. The contact felt that since the failure was reported in june of 2013, there should have been a remedy available before april of 2014. The contact stated that the manufacturer had exceeded a reasonable time for repair.the contact had not experienced a failure.
Was going down a hill. Didn't notice a stop sign. Tried to stop but couldn't in time. Took the corner and hit a tree with my passenger front corner and the jeep flipped on its side. Smashed my face on the steering wheel shattering my jaw due to airbags not going off and seatbelts not locking. Needed immediate surgery. They had to smash the front window to get me out of the vehicle.
The contact owns a 2004 jeep liberty.the contact stated that the passenger front door would not allow the passenger to open the vehicle from the outside, but instead the contact would have to open the vehicle by reaching into the vehicle and pulling the interior door latch.a local mechanic diagnosed that the door latch motor was defective.the vehicle was not repaired.the dealer and manufacturer were notified of the failure assistance with repairs to the vehicle.the failure and the current mileage was approximately 96,000.
The contact owns a 2004 jeep liberty. The contact stated that the front end of the vehicle became detached and the power steering assist failed. The contact inspected the vehicle and it was determined that the vehicle was completely rusted. The vehicle was destroyed. The manufacturer was contacted about the failure. The failure mileage was approximately 107,000.
The contact owns a 2004 jeep liberty. The contact received a recall notification for nhtsa campaign id number: 13v252000 (fuel system, gasoline, structure) and was informed that the part was not available. The dealer was unable to provide an expected date for the remedy part to become available. The manufacturer was not notified of the delay. The contact had not experienced any failure. Dr
The contact owns a 2004 jeep liberty. The contact received a notification for nhtsa campaign id number 13v252000 (fuel system, gasoline, structure) however, the contact was not able to have the vehicle serviced under the recall because the part needed was unavailable to perform the repair. The manufacturer was not notified of the problem. The contact had not experienced a failure.
Two concerns - the first being safety related. There is metal grinding noise when braking. All speeds - slow or fast, and in all "drives", two wheel or four wheel drive. No mechanics i have visited have been able to diagnose it. There are hundreds of other jeep liberty owners experiencing the same problem. I have spoken in person with several and read hundreds of complaints online of the same thing. Secondly, three of my windows have now failed to operate. Also a widespread jeep liberty issue with a piece in the lifting mechanism. The motors are operating just fine, but there is a piece inside the door that breaks and the windows fail to open or close thereafter. Sometimes, a lifting mechanism spring-looking piece grinds upwards into the cabin of the vehicle when the "broken" window mechanisms are accidentally activated. Also concerned these spring mechanisms could snap in the cabin and cause extreme harm.
The contact owns a 2004 jeep liberty. The contact received a notification of nhtsa campaign number: 13v252000 (fuel system, gasoline , structure) and stated that the part needed was unavailable to perform the recall repair. The dealer was unable to provide an expected date for the part to become available. The contact did not experience a failure. D
The contact owns a 2004 jeep liberty. The contact received a notice for nhtsa campaign number 13v252000 (fuel system, gasoline , structure) and was informed that the part was not available. The dealer was unable to provide an estimate date or arrival for the part. The manufacturer was notified of the problem. The contact had not experienced a failure. The vin was unavailable.
The contact owns a 2004 jeep liberty. The contact received notification of nhtsa campaign number: 13v252000 (fuel system, gasoline, structure); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Tl- the contact owns a 2004 jeep liberty. The contact received notification of nhtsa campaign id number: 13v252000 (fuel system, gasoline , structure) but was advised by the dealer that the parts needed to complete the repair were not available. The contact received the notice months ago. The manufacturer was also contacted and could not provide an estimated date for when the vehicle would receive the recall repairs. The contact had not experienced a failure. Dyd
The contact owns a 2004 jeep liberty. The contact received notification of nhtsa campaign id number: 13v252000 (fuel system, gasoline, structure) and stated that the parts were not available. The dealer did not give a specific date when the parts would become available. The manufacturer was unable to provide an estimated date for repairs. The contact had not experienced a failure.
"takata recall" pulls hard to right and left steering is loose hard to keep on road bad ball joints and steering rack all having to do with steering.
The contact owns a 2004 jeep liberty. The contact received notification of nhtsa campaign id number:13v252000 (fuel system, gasoline , structure) but was advised by the dealer that the parts needed to complete the repair were not available. The contact received the notice months ago. The manufacturer was also contacted and could not provide an estimated date for when the vehicle would receive the recall repairs. The contact had not experienced a failure.
We were at a berry farm picking raspberries, we looked up and saw our vehicle rolling towards us. The transmission must of popped out gear(park) the car continued gaining speed down the hill as it slammed into a tree.
The contact owns 2004 jeep liberty. The contact stated that he went to lift the hood of the vehicle but thehydraulic rods failed and the hood would not remain upright. The vehicle was not taken to the dealer for inspection. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 204,000. The vin was unavailable.
The contact owns a 2004 jeep liberty. The contact received a recall notification for nhtsa campaign id number: 13v252000 (fuel system, gasoline , structure)and stated that the part needed was unavailable to repair the vehicle. The dealer was unable to advise when the part would become available. The manufacturer was not notified of the problem. The contact had not experienced a failure.
While driving, the sunroof motor assembly suffered a catastrophic failure while closing. The plastic rail assembly made a loud cracking sound and the glass wedged firmly against the roof, half open. This occured shortly after my replacing all 4 door window regulators (for the second time) due to what can only be described as negligence in the engineering design of the plastic carrier assembly that cannot support the load of the window as it is intended to. The failure to properly design these components has led to the windows falling into the door unexpectedly while driving, each time causing an unnerving distraction to me as a driver, and unnecessarily endangered myself and the general public in the vicinity when these events occurred. It appears there are countless instances of this issue being described on line, and a recall needs to occur.
The contact owns a 2004 jeep liberty. The contact received a notification of nhtsa campaign id number: 13v252000 (fuel system, gasoline, structure) however, the contact was unable to have the vehicle serviced under the recall because the part needed was unavailable. The dealer was unable to provide an expected date for the part to become available. The manufacturer was not notified of the failure. The contact had not experienced a failure.
The contact owns a 2005 jeep liberty. The contact received a recall notification of nhtsa campaign id number: 13v252000 (fuel system, gasoline, structure). The contact stated the that the part needed was unavailable for the repair. The manufacturer was notified and they did not know when the remedy part would become available. The contact had not experienced a failure.updated 08/11/2014*ljupdated 08/12/2014
Takata recalllower control arm broke ball joint. Enhanced corrosion, 150k miles car was in reverse at a gas station and the car shifted downwards no warning.
The contact owns a 2004 jeep liberty. The contact received a notification for recall nhtsa campaign id number 13v252000 (fuel system, gasoline, structure) and stated that the part needed to perform the repair was unavailable. The dealer was unable to provide an expected date for the part to become available. The manufacturer was not notified of problem. The contact had not experienced a failure.
The contact owns a 2004 jeep liberty. The contact received a recall notification of nhtsa campaign id number 13v252000 (fuel system, gasoline, structure) however, the contact was not able to have the vehicle serviced under the recall because the remedy part was unavailable to perform the repair. The manufacturer was not notified of the problem. The contact had not experienced a failure.
The contact owns a 2004 jeep liberty. The contact stated that the swing gate failed to open intermittently without warning. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 131,000. The vin was not available.
The contact owns a 2004 jeep liberty. The contact received a recall notification of nhtsa campaign id number 13v252000 (fuel system, gasoline , structure) however, the part needed was unavailable to perform the repair. The manufacturer was not notified of the problem. The contact had not experienced a failure.
The contact owns a 2004 jeep liberty. The contact received notification of nhtsa campaign id number:13v252000 (fuel system, gasoline , structure) and stated that the parts were not available. The dealer did not provide a specific date for when the parts would become available. The manufacturer was also contacted and could not provide an estimated date for when the contact's vehicle would receive the recall repairs. The contact had not experienced a failure.
The contact owns a 2004 jeep liberty. The contact received notification of nhtsa campaign number:13v252000 (fuel system, gasoline , structure). However, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2004 jeep liberty. The contact received notification of nhtsa campaign number: 13v252000 (fuel system, gasoline, structure); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.... Updated 06-02-15the consumer stated the vehicle was repaired.updated 7/2/2015
I drove for about an hour on a steep mountain road. Sometimes using the overdrive to go up steep grades. The cruise control would not work. I made it to town and was on the main road stopped in traffic. Suddenly, the rpms raced and the jeep accelerated on its own. I had my foot on the brake, but had to put it in park to stop it, but not before it hit then truck in front of me. I was shaken up and checked the floor mat to make sure it was not touching the gas pedal. It was not.
On the 18th of january of 2014, i was driving back home on a rural road where the speed limit is 25mph and i was driving around 15 mph because the road doesn't have an adequate pavement, where there is alot of pot holes. My 2004 jeep liberty on a small hill, came to a sudden stop shutting all the system which turned the vehicle off. I attempted to turn the car back on, by turning the switch and it wouldn't turn on. I waited approximately 3 minutes when i saw a thick black smoke coming from the hood. I attempted to react quickly and saw that the doors were closed shut. I forced the door to open and ran quickly to the front of the vehicle. I lifted the hood and it was steaming hot that it burned my fingers, i then opened the hood and witnessed that the vehicle's motor was completely in smoke. I began to car 911 and stepped aside when flames started to come out from the motor. In less than 8 minutes the car was completely in fire. Both police and fire department assisted me during this tragic event. I have both reports to evidence the events that had occurred. I have attempted various times to contact chrysler within my local area and have not received any return call from them, while they have indicated that they will send a inspector to verify the vehicle, i left all of my personal details and am still waiting for their visit. I have been waiting and i have continued to call them in effort to have an inspector to verify my loss knowing that the car is still within the vehicle guaranteed, still i have not received any response after a two months of the incident. Here, i have not only suffered from material loss but also chrysler in my area does not demonstrate corporate responsibility nor customer satisfaction or concern for their state of being.
The contact owns a 2004 jeep liberty. The contact received a notification of nhtsa campaign number: 13v252000 (fuel system, gasoline, structure); however, the recall part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2004 jeep liberty. The contact stated that while driving at approximately 5 mph, the front passenger's side bumper detached. The vehicle was towed to the contact's home. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 199,701.
Vehicle indicated that passenger front door was ajar, this after ten minutes of driving.door was in fact not ajar. Passenger opened and closed door just to check, door then would no longer fully close. Pulled manual lock to see if it was stuck, whole piece came out.smoke started pouring out of hole and door metal was very hot to the touch. Removed door panel to put out fire inside. Lock actuator motor melted down and parts were smoldering. During this process the electronic back glass popped open as well and will no longer latch either. Chrysler recalled some 2004 liberty's for these motors overheating and seizing,was informed that this vehicle was not included and that we should have 'maintained the wiring in the door'.this vehicle is meticulously maintained!
The contact owns a 2004 jeep liberty. The contact received a notification for nhtsa campaign id number: 13v252000 (fuel system, gasoline and structure) and stated that the part was not available. The dealer was contacted and was unable to provide a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repair. The contact did not experience a failure.
The contact owns a 2004 jeep liberty. The contact received a notification for recall nhtsa campaign number: 13v252000 (fuel system, gasoline, structure). However, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not aware of the issue. The contact had not experienced a failure.
The contact owns a 2004 jeep liberty. The contact received notification of nhtsa campaign id number:13v252000 (fuel system, gasoline and structure)but was advised by the dealer that the parts needed to complete the repair were not available. The manufacturer was also contacted and could not provide an estimated date for when the vehicle would receive the recall repairs. The contact had not experienced a failure.
I had just gotten off the highway and took the wrong turn so in the middle of the street i tried to whip a uturn and when i turned my wheel to the left i heard a loud crack and my vehicle was unlevel so i asked my passenger to see if we had blown a tire and he said it looked fine but i got out and looked and saw that the whole entire wheel assembly fell off. I had brake fluid draining in the street and there was the piece (control arm) that was snapped in half leaving my car stuck and broken .
I have owned my 2004 jeep liberty for since november of 2003.since that time i have replaced the rear window regulators 6 times.now that my extended service contract is running out, i contact jeep and was told that they would consider helping me on an incident by incident basis.i don't understand why this isn't a manufacturing problem and should not be addressed by the company.i have $600 invested in this problem and don't feel that i should have to invest more of my hard earned money for a manufacturing defect.
The contact owns a 2004 jeep liberty. The contact stated that while driving various speeds, the vehicle began to swerve violently. The vehicle was included in two separate recalls associated with nhtsa campaign id numbers: 13v252000 (fuel system, gasoline, and structure) and 12v085000 (suspension). The contact stated that the vehicle was not serviced under the recall because the remedy parts were unavailable to repair the vehicle. The manufacturer was notified of the problem. The vehicle had not been repaired. The approximate failure mileage was 131,000.
The contact owns a 2004 jeep liberty. The contact stated that the vehicle was taken to the local dealer (orlando dodge located at 4101 w colonial dr, orlando, fl 32808) regarding nhtsa campaign number: 13v252000 (structure). The contact was informed that the remedy to install a trail hitch to rear of the vehicle could not be completed due to rusting of the sub frame. The cause of the failure was not determined. The vehicle was not repaired. The manufacturer was not yet notified of the failure. The failure mileage was 141,000.
The contact owns a 2004 jeep liberty. The contact received a recall notification of nhtsa campaign id number 13v252000 (fuel system, gasoline , structure) and the needed part was unavailable to perform the repair. The manufacturer was not notified of the problem. The contact had not experienced a failure.
The contact owns a 2004 jeep liberty. The contact received a notification for nhtsa campaign number: 13v252000 (fuel system, gasoline and structure). However, the parts needed were not available. The dealer did not provide a specific date when the parts would become available. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repairs. The contact was not experiencing a failure.
The contact owns a 2004 jeep liberty. The contact received a notification of nhtsa campaign number 13v252000 (fuel system, gasoline , structure) and was informed by the manufacturer that the parts were not available. The contact had not experienced a failure. The vin was unavailable.
The contact owns a 2004 jeep liberty. The contact received a recall notification of nhtsa campaign id number 13v252000 (fuel system, gasoline , structure) and stated that the part needed was unavailable to perform the repair. The dealer was unable to provide an expected date for the remedy part to become available. The manufacturer was not notified of the problem. The contact had not experienced a failure.
About a month ago i was coming up the mountain and it was hard to stere and it made me hit a gard rail on the other side of the road and then about a week ago i was going to town and i stopped at the store to get gas and turn it off and it would not start back so i don't no what is wrong
The contact owns a 2004 jeep liberty. The contact received notification of nhtsa campaign number: 13v252000 (fuel system, gasoline, structure). However, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The contact had not experienced a failure.
The contact owns a 2004 jeep liberty. The contact stated that he attempted to have the vehicle repaired under nhtsa campaign id number: 13v252000 (fuel system, gasoline , structure) but was informed that the parts were not available. The contact felt that since the failure was reported in june of 2013, there should have been a remedy available before march of 2014. The contact stated that the manufacturer had exceeded a reasonable time for repair.the contact had not experienced a failure.
The contact owns a 2004 jeep liberty. The contact received notification of nhtsa campaign id number:13v252000 (fuel system, gasoline, structure) and stated that the parts were not available. The dealer did not provide a specific date when the parts would become available. The manufacturer was also contacted and could not provide an estimated date for when the vehicle would receive the recall repairs. The contact had not experienced a failure.
Fuel tank straps rotted & broke off
I have a 2004 jeep liberty that i have owned since 8/21/07.about 1 month ago i started having problems with my tailgate not opening, but the glass does will open.it remains locked, but i hear the actuator working and i know the recall on this vehicle has been completed in 12/2006.
The contact owns a 2004 jeep liberty. While driving 15 mph, the contact noticed an abnormal noise underneath the vehicle. Upon inspection, the contact noticed that the lower control rail on the front passenger side fractured. The contact also noticed corrosion underneath the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 129,000.
The contact owns a 2004 jeep liberty. The contact stated that while the driver was at a stop light and preparing to make a left turn, the rear end of the vehicle started to slide, the driver was attempting to gain control of the wheel but crashed in a ditch. The driver and front passenger did not sustain any injuries. The vehicle was towed to an independent mechanic where a check courtesy inspection was completed. The results were unknown. The vehicle was not repaired. In addition on another occasion, the contact stated that while coming onto a freeway and was merging into traffic, the vehicle circled to the right and the rear end was veering to the right. The contact did a complete circle and released the accelerator pedal. The contact coasted to the side of the road and waited before proceeding to drive. The dealer and the manufacturer were not contacted. The approximate failure mileage was 139,455.
The contact owns a 2004 jeep liberty. The contact received notification of nhtsa campaign number: 18v278000 (suspension); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Southland chrysler inc (1096 us-280, cordele, ga 31015, (229) 273-3473) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the failure. The contact had not experienced a failure. Parts distribution disconnect.
We own a 2004 jeep liberty that was purchased new in virginia and resold to our family in 2013, in virginia.on 22 june 2017, my 18 year old daughter was driving our jeep on mountain roads about 50 miles from our home when she noticed the vehicle was "swerving" and making a noise.she managed to safely move the vehicle out of the traffic lane and contact me. Upon my arrival and inspection of the vehicle, i noticed the rear lower control arm on the driver's side had completely broken and allowed the rear end to shift position, causing the vehicle to track far out of alignment and causing the rear tire to rub on the fender wall.i was surprised to see rust appeared to be the cause of the control arms failure.after getting the vehicle home and researching parts to replace the broken control arm, i discovered that part had been recalled on 2004 jeep libertys which surprised me because i had the vehicle serviced by a jeep dealer to ensure all recalls had been completed.upon further research, however, i learned the recall only effected those libertys in the north east and upper midwest where salt is frequently used on snowy roads (https://www.autotrader.com/car-recall/jeep-adds-137000-liberty-suvs-to-recall-171108).while this explains why the dealership hadn't repaired the item, it certainly didn't explain why we weren't notified that the part is prone to such failures, considering virginia does receive a fair share of snow and a huge portion of the virginia population commutes into washington d.c. (which was included in the recall) it seems extremely negligent to allow owners of this vehicle to continue to operate them without at least a notification even if jeep doesn't have to replace the item.i purchased ungraded aftermarket control arms and installed them myself, i've included a picture of the original control arm.thank you,[xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Takata recalllower control arm broke ball joint. Enhanced corrosion, 150k miles car was in reverse at a gas station and the car shifted downwards no warning.
Heard some kind of pop, then some grinding when holding the brake down and turning the wheel.took car to my regular mechanic.they found all 4 ball joints boots perforated & handed me a recall notice for lower ball joints only that was from sept. 2006.i purchased the vehicle jan. 2006 & never rec'd this recall.even when i went to the dealer for the fuel tank recall on 7/11/15, they didn't notify me of it.i went on moparownerconnect.com & it shows this recall as repaired, which obviously isn't possible.according to audomd.com there are several issues related to this vehicle through different manufacturers.i have an appt. Set up at the dealer next week & depending on what they say about fixing all the ball joints and checking for other safety concerns, i may be sending in another complaint.
The contact owns a 2004 jeep liberty. The contact received notification of nhtsa campaign numbers: 13v252000 (fuel system, gasoline, structure) and 18v278000 (suspension). The contact called south pointe chrysler jeep dodge ram at 918-584-1481 (located at 9240 s memorial dr, tulsa, ok 74133) and was informed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect for both recalls. Consumer stated the safety recall on the rear lower control arms could be defective due to excessive corrosion eventually resulting in cracking.
"takata recall" i don't understand why my jeep liberty has all recall problems yet nhtsa says not for my vin #
Complaint received via e-mail, i'm sure i'm not the only one with a jeep liberty that pulls to the right. My family has 2 2004 liberty. One brought february this year and came straight out of the showroom, pulling badly to the right. I had to take vehicle to the dealer 3 times, and finally was sent to an alignment place. Bought another liberty in june, andit's pulling to the right. This is dangerous."
The contact owns a 2004 jeep liberty. While driving and making turns, the steering wheel made a loud grinding noise. The noise was also heard when the brake pedal was depressed. There were no warning indicators illuminated. The contact received notification of nhtsa campaign number: 18v278000 (suspension); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called crown chrysler dodge jeep ram greensboro at (336) 790-9850 (located at 3710 w wendover ave, greensboro, nc 27407) and was informed that the part was not available. The manufacturer was notified and did not assist. The approximate failure mileage was 40,000. Parts distribution disconnect.
Broken right rear control arm. Almost caused a major accident,also broke universal joint. Now that i fixed those issues , steering on thefront now is going out
The contact owns a 2004 jeep liberty. The contact received a recall notification for nhtsa campaign number: 18v278000 (suspension); however, the parts were not available. The dealer (lithia chrysler jeep of reno, located at 3223 mill st, reno, nv 89502, 775-501-8593) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Somethingloose and smoking under my suv, told has to do with front end suspension , the 2 front tires shakes ,driving over railroad tracks, speed bumps etc. Causes myfront to look lower down to the ground. The r r side along with backtire sensor saying preform service. My front end suspension vibrates and shake like its coming apart, along with tire sensor flashing.driving city neighborhoods with high speed bumpscausesthe suspension to feel as if it coming off vehicle.
My complaint is with the chrysler recall n46/nhsta 13v-252.i received two (2) recalls -one last dec. 2013 and in august 2014 for the rear structure reinforcement.i called 2jeep/chryslerdealers and was told that they were only provided 5 trailer hitches and had a waiting list of 55.i was told to call back in mid-september.this recall is a joke.i called chrysler recall asst. Center and spoke with taylor and was told that the trailer hitches were still being manufactured and that the hitches and subsequent repairs should be done within two (2) years.this is unacceptable.i was told when i got the first recall notice to wait for the second that the parts would be available and they are not.i believe chrysler is not acting in good faith to its customers and has no intention of replacing the recalled items.i believe that they are just waiting for the jeeps in question to disappear and go to junk yards.they have no intention in fixing the problem. The problem with the rear structure reinforcement is just too expensive for them to fix.i feel right now that the end result of this recall that only 10% of the jeeps in question will actually be repaired.i have never gone through such a long, deceitful recall before.i have zero faith in chrysler doing the right thing without another governmental court order.
Passenger side rear control arm broke in half. Caused vehicle to make a hard left turn crossing center line into oncoming traffic. Fortunately there was no oncoming traffic at that moment so there was no crash. Visual inspection revealed massive corrosion on both control arms.when this happens, you have no control of the vehicle. This recall needs to be expedited and owners need to be notified before someone gets injured or killed.
Front lower ball joints are damaged. Causing a lot of noise and is a hazard while driving.jeep dealer stated ball joints were replaced back in 2007, 14 years ago.
Front passenger side, lower ball joint has failed (again) even after replaced by recall # 06v288000... Taking a left hand turn on a city street and it blew out, thankfully i was able to pull over into a bus stop.dealership is refusing to cover them under warranty.nhtsa action number :ea06008
I made an appointment at my local jeep deslership to have the recall hitch installed. Upon arrival, the service representative told me he needed to hook up a device to read my jeeps computer codes. I declined that service because i only wanted the recall processed. He then informed me that a hitch couldn't be installed by 5pm "when they closed".after a 30 minute wait, the service representative told me that the bolts in the grame were "to rusted" to be removed to install the hitch. I would like to know if i can file for financial reimbursement when i pay for another business to install the hitch since i've given jeep the opportunity to fix the recall and they've refused.
I have a 2004 jeep liberty and i have had this front end shaking when you get up to 40 plus mph and the front tires seems to drag. I have taken my car to a chrysler dealer ship but the problem was not repaired but the flushed the radiator, changed the oil and charged me $372.00 and i have not found out what the problem is with this 2004 jeep liberty.
The contact owns a 2004 jeep liberty. The contact stated that he received notification of nhtsa campaign id number: 12v085000 (suspension:rear) in april 2012. The contact stated that he attempted to have the vehicle repaired on numerous occasions however, the dealer constantly stated that they did not have the necessary parts to complete the recall repairs. After six months, the contact still had not been able to have the vehicle repaired. The manufacturer was notified and stated that no dealer in the area had the parts available. The contact had not experienced a failure.
My brake lights keep burning out , i have replaced the entire light housing on both sides and now the passenger side brake light has burned out 3 threes times again and the socket that houses the light bulb is burned again after replacing the entire unit last summer.also epecially when it is cold my car doesn't feel like it has any suspension , it makes noises when ever i go over a bump , i have complained about this ever since i bought car brand new to the dealer and they told me nothing is wrong.
2004 jeep liberty.attorney representing consumer writes in regards to rear suspension lower control arm recall notice.the consumer was injured, when the jeep she was driving spun out of control and ultimately hit a tree. She suffered injuries to her right hand, left leg, ribs and left knee.the attorney stated it appeared his clients injuries were based upon the same defect as reported in recall # 12v085000.
The contact owns a 2004 jeep liberty. The contact stated while having maintenance performed by the dealer, the technician notified the contact that the front and rear control arms and ball joints were corroded. In addition, the contact mentioned that the power steering and gasket valve covers had to be replaced multiple times for a recurring failure. The manufacturer was not notified of the failure. The approximate failure mileage was 164,000.
My 2004 jeep liberty was a recall which i took to chrysler for to get repairfor front and back suspension and repair and gasoline tank apparently when i got my vehicle back oil was leaking all over the engine i took my vehicle back 2 days ago to be told that the could not help metheir was no oil leaking when i brought it in they refuse to assist me with the problem can you please help me
The contact owns a 2004 jeep liberty. The contact called tim short chrysler at (606) 436-2277 (located at 270 fitz gilbert rd, hazard, ky 41701) in mid june of 2018 regarding nhtsa campaign number: 18v278000 (suspension). The dealer stated that the parts were unavailable and only four parts could be ordered at a time. The manufacturer was contacted. The contact had not experienced a failure. Parts distribution disconnect. Consumer stated got the part for the jeep 8/31/18
I recently noticed abnormal tire wear (insides balding) on my front tires so i replaced the tires and took the vehicle for an alignment. Before the repair shop would do the alignment on the vehicle the checked the components to be sure that the was no other problems. They found that the lower and upper ball joints were bad on both sides and stated that it was unsafe to drive. I immediately contacted my local jeep dealer to inquire about the repairs and to check for recalls. They advised me that there was a recall on the lower ball joints, i asked if the lower ball joints could cause the upper ball joints to go bad and they said that it could. I asked if that would be covered under the recall as well since they could have caused the upper ball joints to become bad, and i was told no that it would only cover the lower ball joints. So my complaint is that the recall should cover the upper ball joints as well because even after the repairs on the lower ball joints the vehicle is still unsafe to drive if the recalled part caused the problem to the upper portion as well.
The contact owns a 2004 jeep liberty. While driving various speeds, the vehicle veered in the opposite direction. There were no warning indicators illuminated. In addition, the passenger side seat belt failed to unlock. The vehicle was taken to an independent mechanic where it was diagnosed that the ball joints needed to be replaced. The vehicle was repaired, but the failure recurred. The contact was advised that the upper control arms needed to be replaced; however, the repairs were not performed. The dealer was not contacted. The manufacturer was made aware of the failure and the contact was awaiting a return phone call. The failure mileage was unknown.
The contact owns a 2004 jeep liberty. While driving approximately 35 mph, the driver suddenly lost control of the steering before stopping the vehicle. The vehicle was taken to an independent mechanic who discovered that the rear lower control arm fractured. The manufacturer was not notified of the failure. The failure mileage was 125,000.
The contact owns a 2004 jeep liberty. While driving 15 mph, the contact noticed an abnormal noise underneath the vehicle. Upon inspection, the contact noticed that the lower control rail on the front passenger side fractured. The contact also noticed corrosion underneath the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 129,000.
The contact owns a 2004 jeep liberty. The contact took the vehicle to chapman dodge chrysler jeep ram (3800 n 89th st, scottsdale, az 85251, (480) 424-3559) to be repaired per nhtsa campaign numbers: 13v252000 (fuel system, gasoline, structure) and 18v278000 (suspension). After the vehicle was inspected by the dealer, the contact was promised a call back. The contact stated that his calls had not been returned in over three weeks. The manufacturer was not contacted. The failure mileage was unknown.
The contact owns a 2004 jeep liberty. As the contact was pulling into her driveway, the lower ball joint disconnected from the vehicle. The vehicle was lowered onto the tires. The vehicle was towed to an independent mechanic where it was diagnosed that the lower ball joint was unable to be oiled, which caused them to loosen and detach from the vehicle. The vehicle was repaired. The dealer was not contacted. The manufacturer was notified of the failure. The approximate failure mileage was 120,000.
The car did not feel right when i was driving home one evening and the whole back end jumped to the right when going over bumps or traffic passed my car. I got off the freeway and as i turned a corner the whole back end just slid and the vehicle was hard to keep control of. I had to drive 10 mph on city streets to get home and the car was difficult to control, it wanted to keep sliding to one side or the other. I found, on getting home, the rear lower control arm had rotted out and failed. It looked as though it had been in salt water for 25 years. If i had been at freeway speeds when it failed there is no doubt in my mind it would have caused an accident and very likely a fatal accident to me. I have seen 20 year old cars that do not have this kind ofrot on critical parts like this and feel there is no way this should of happened on a 7 year old car. I have spoken to chrysler and they will not help me on the repair as it is out of warranty but the real concern is to the pre-mature failure of this critical part. I have kept the part they removed if anyone would care to inspect it. I hope this may help other owners inspect this part and prevent a serious accident. I hope someone from the nhtsa contacts me so i can further express my concerns. Updated 05/12/11 updated 1/5/12
When i went in for a recall on 08/03/2018 for my vehicles lower control arms i was informed that my upper and lower passenger ball joints were very loose and corroded. My lower ball joints have apparently been replaced before in a recall in 2006. When i left the dealership my vehicle seemed fine until i took a right turn and heard loose parts bumping around on the right hand side. I have gotten another mechanics opinion on this and the upper and lower ball joints are loose/ broken even after this recall was performed to my vehicle.
2004 jeep liberty. Consumer writes in regards to corrosion of rear lower control arms. *ldthe consumer stated the recall repair on the vehicle had not been completed.
I have had the front lower ball joints replaced twice on my 2004 jeep liberty. I was driving both timed it has happened costing me tow and repair costs. I feel i should have been notified about the dangerous safety recall on this vehicle. I am now after leaning that it also hssv12 recalls and safety issues including the gas tank and suspension and stability of my vehicle am afraid to even drive it out if concern for mine and others safety. I am a 62 year old fudablrd woman and need this vehicle fixed and brought up to safety standards. Please tell me what and where to do to get issues resolved. Thank you
On my 2004 jeep liberty i have had the lower front ball joints replace a few years back by the f23 recall.this week as i was replacing upper control arms, which come pre assembled with the ball joint, i noticed the boots for the lower ball joints were again damaged. I also noticed that there is a loud noise when going over unsmooth surface roads, etc. I am thinking this could be caused by the rear upper control arm.now i'm not a professional mechanic, but common sense tells me that the engineering on the suspension has been compromised.i contacted chrysler, who told me to contact a dealer, who told me they would get back to me on this problem.i also experienced multiple window regulator problems, along with recalls on the air bags system as well as gas tank protection recalls.
The rear passenger side lower control arm has completely rusted threw causing it to crack in half while driving at 30 mph which caused the car to swerve all over the road. The driver side rear control arm shows serious signs of corrosion and a crack in the unit is starting to appear.
The contact owns a 2004 jeep liberty. While driving approximately 3 mph, the rear driver side lower control arm suddenly fractured. The vehicle was towed to the dealer where it was diagnosed that the lower control arm failed. The manufacturer was not notified of the failure. The vin was unknown. The failure mileage was 100,000.
The contact owns a 2004 jeep liberty. The contact stated that while driving approximately 70 mph, the vehicle began to wobble and vibrate. The contact indicated that when reducing the vehicle speed, the wobbling and vibration increased. The vehicle was taken to the dealer who diagnosed that the rear lower control arm, ball joints and bushings were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 219,000.
For the last year or so we have had problems with the jeep swaying everytime we accelerate and decelerate. This was becoming a serious safety concern and took the jeep to my mechanic after researching on google and finding other jeep owners reporting the same issue. My mechanic reported that he had to replace the rear suspension lower control arm which fixed the problem. I had this work done in april 2012 and have since seen that a recall has been issued for this same problem (nhtsa action number ea11013) but the recall does not include jeeps manufactured in texas since it is explained that the cause is corrosion due to application of road salts during winter weather conditions. I believe this needs further investigation of the potential causes and needs to be expanded to texas and possibly other states as well. I personally would like chrysler to be held accountable and believe that i should be reimbursed for my expenses which were quite substantial.
When on vacation getting ready to drive back home from nc to ny turning into a parking lot the right front ball joint snapped. We had to have the vehicle towed to have it repaired only to find out when we arrived home and i looked up online that there had been an previous recall on this that i was never notified of. The repair tech ripped the "better brand" more expensive moog brand boot when he put it on and didn't tell us. We didn't find out until arriving home & then we had to take it to another shop 45 min away to have it repaired again.. If we had been notified previously we would have had this taken care of prior to and had it fixed the right way. Thankfully we were pulling into a gas station parking lot at the time of the incident and not 20 min later when we were driving 65 mph down the highway or this could have caused a serious accident.
The contact owns a 2004 jeep liberty. The contact was driving 35 mph when the rear of the vehicle abnormally began to sway back and forth. The dealer inspected the vehicle and advised that the rear trailing arms were corroded and needed to be replaced. In addition, the dealer confirmed that the vin failed to qualify for repairs under nhtsa campaign id number:12v085000 (suspension:rear). The manufacturer was not contacted. The vehicle was repaired. The failure mileage was 127,854 and the current mileage was 131,000.
The contact owns a 2004 jeep liberty sport. The contact stated while traveling 3 to 4 mph the drivers side front control arm detached. The vehicle was towed to the dealer. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure and current mileage was unknown.
65 mph,highway.lost control,no steering ability at all.coasted car to park along freeway shoulder,to avoid accident and being hit by a truck.
While initially starting to move the vehicle, my wife noticed that the car was not acting correct. She got me, i looked under the car and noticed that the drivers side rear axle control arm was completely rusted through and the rear tire was moving back and forth in the wheel well. Obviously the car was inoperable to use at this time. The jeep dealership (pinckney chrysler dodge jeep inc., pinckney, michigan) claimed they did not know of any issues with the rusted through control arm and the service manager did check for any outstanding recalls on the vehicle but i knew we were not the only ones that had this problem. I went to a local jumk yard (because were very tight on money) and bought a used, like new one and replaced the part myself. The junk yard said they sell a lot of them, obviously jeep has a problem and are trying to hide it with this component rusting through. I do have the failed part in my possession and will gladly e-mail pictures of it to anyone of interest.
I have a southern state vehicle experiencing what i believe is a northern state (salt belt) recall.my lower control arms are rusted almost to the point of dangerous.apparently this is an issue that is not limited to northern states.no failure at this time but it appears it could happen anytime. Nhtsa campaign number: 12v085000
The contact owns a 2004 jeep liberty. The contact stated that while driving approximately 15 mph, she heard a loud thumping noise coming from the front end of the vehicle. The contact stopped the vehicle on the shoulder of the road and noticed the front driver side hub had detached from the vehicle. The contact placed the hub back on the wheel. The failure recurred. The vehicle was taken to an independent mechanic for diagnostic testing. There was a recall under nhtsa campaign id number: 12e047000 (suspension: front: hub) that may be related to the failure. The manufacturer was made aware of the failure and stated the vin was not included in the recall. The vehicle was not repaired. The approximate failure mileage was 159,000....updated 04/25/13
Driving to my child'sschool when i heard a grinding noise, stopped the car and found the left front wheel collapsed and turned in. It was towed to by aaa to perkins in crestwwood ky. ( a jeep dealer) left ball joint separated causing the collapse was reported to me and supposedly fixed. A couple of days after picking up my car i heard a rattling noise from the front of the car and took it back to the dealer. They found nothing. On march 24 2006 i heard a popping noise while driving and decided to take the jeep in to the nearest dealer who was neil huffman in louisville .the mechanic reported that the right lower ball joint was loose and it needed to be tightened. I left the car with them so the could fix the problem. On march 30,2006 i was pulling out of a parking lot and turned my car when i heard a grinding noise then a pop. I got out of my car and found the right front wheel collapsed and towed it in to by aaa to neil huffman jeep dealer wear they found the right ball joint collapsed. I did not have to pay for this job since i just had it in . The 2001,2002,and 2003 jeep liberty'swere recalled for faulty ball joints. The 2004's have not been yet. Maybe this is a design problem!
The contact owns a 2004 jeep liberty. The contact received notification of nhtsa campaign number: 18v278000 (suspension); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Lawton chrysler jeep dodge ram (215 se interstate drive, lawton, oklahoma 73501, (580) 350-6000) was made aware of the recall and stated that the parts were unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The vin was not available. Parts distribution disconnect.
The contact owns a 2004 jeep liberty. The contact was approaching a stop sign at 3 mph, when the front passenger's side ball joint fractured. The rim and the frame lowered and the wheel detached. The vehicle was towed to the contact's residence. The contact stated he saw online that his vehicle was included in nhtsa campaign number: 18v278000 (suspension) and informed beck chrysler dodge jeep ram (256 us-17, palatka, fl 32177) of the failure and recall however, the dealer informed the contact that the vehicle was already repaired under recall several years ago.a vin search was performed and the result showed that the recall repair was not performed. The manufacturer was not informed of the failure. The failure mileage was 204,038.
"takata recall" pulls hard to right and left steering is loose hard to keep on road bad ball joints and steering rack all having to do with steering.
While pulling into a parking lot, the left lower ball joint separated and destroyed itself, the left upper control arm,the left cv joint and the alignment. Had we been traveling at highway speed we would have been in a severe accident. This problem was covered under a previous recall however we were never notified of this at the time we purchase the vehicle and was told that the recall has been closed with no recourse for reimbursement for the repairs done and no recourse to have the other side repaired.updated 11/30/2017
The contact owns a 2004 jeep liberty. The contact noticed that the inside of the tires were worn. The contact took the vehicle to an independent mechanic who stated that the lower control arm and ball joints were separated and needed to be replaced as soon as possible. The dealer was not contacted. The manufacturer was contacted and stated that there were no recalls and suggested the contact call nhtsa. The failure mileage was 153,000.
The contact owns a 2004 jeep liberty. While driving at an unknown speed, the vehicle slid from left to right without warning. In addition, the vehicle jerked and failed to accelerate over 40 mph. The vehicle was not diagnosed or repaired. The contact received notification of nhtsa campaign number: 12v085000 (suspension). The manufacturer was not notified of the failure. The failure mileage was 165,000.
Front suspension went out lost all control of vehicle
The rear lower control arm on my 2004 jeep liberty has fractured. It appears to be heavily rusted.
The contact owns a 2004 jeep liberty. While driving approximately 20 mph, the vehicle began to wobble abnormally. The vehicle was taken to an independent mechanic for diagnostics. The mechanic advised that the front control arm was fractured due to corrosion. The mechanic stated that the front control arm, tie rod, wheel and spindle would have to be replaced. The contact referenced nhtsa campaign id number: 06v288000 (suspension:front:control arm:lower ball joint) but was advised by the manufacturer that the vin was not included in the recall. The vin was not available. The vehicle was repaired. The approximate failure mileage was 116,000.
Suspension and rear control arms corroded and causing vehicle to shake
I contacted the dealership after my car demonstrated issues related to a recall. They never follow up. They just keep saying they will reach out and thendon't. I lost control of the back end when i make a right hand turn.
Turning with noise on the freeway and street. Clicking when pushing brakes.
The contact owned a 2004 jeep liberty. While driving 55 mph, the vehicle caught fire and burst into flames. The fire department extinguished the fire. A police report was filed and there were no injuries. The vehicle was destroyed and towed to a lot. The contact received notification of nhtsa campaign numbers: 06v288000 (suspension) and 13v252000 (fuel system, gasoline, structure). The manufacturer was not notified of the failure. The approximate failure mileage was 100,000.
Lower control arm was extremely corroded and fractured causing the rear axle to become detached. This caused the rear end of the vehicle to fishtail at a low rate of speed. Vehicle had to be towed to a repair station.
The contact owns a 2004 jeep liberty. The contact stated that while driving at approximately 30 mph, the rear suspension of the vehicle failed causing the vehicle to be uncontrollable. The vehicle was driven to an independent mechanic that diagnosed that both lower control arms fractured and needed replacement. The manufacturer was notified of the failure. The vehicle was repaired. The approximate failure mileage was 53,580.....updated 07/05/16 the consumer stated the lower right control arm, broke and the left side showed signs of advanced corrosion. Updated 07/11/
I bought the car used after i've been hit in the back from somebody and i no longer had my subaru or the money to buy another subaru so i was stuck buying this car in the meantime and the windows work but only for a little bit 6 hours after i bought the car the engine light turned on course it didn't have any transmission fluid so i put some in but one window dropped had to pull it out and now the driver door does completely will not roll up or rolled down and then i see that they have done some work to it because i didn't notice when i bought it that the door has power they have opened it another issue is that i washed my car when i call the person that bought itwas a little small dealership i stated that i washed the car he stated to me to me "you washed the car?" i said yes i didn't ask any questions however the next day the front left headlight went out and it cost me $15 so not sure what else i can do it appears that there was a recall there is a recall on the fuel tanker what not they can catch fire i would like the recall to be repaired also i should have noticed that the car occasionally randomly feel like it's fishtailing while i'm driving i was struck by a vehicle on the freeway while i was walking after my jeep grand cherokee that i had prior to my subaru completely died on the middle of the freeway i began to walk to the call box when i was struck by a car so i have to have a safe car i am a single mother and grandmother thank you for your attention in this matter.
The contact owns a 2004 jeep liberty. While the vehicle was in reverse, the front passenger side tire, wheel, and ball joint detached. The vehicle was taken to an independent mechanic where it was diagnosed that the ball joint fractured and needed to be replaced. The vehicle was not repaired. The contact also stated that the rear suspension would not engage. The manufacturer was not made aware of the failures. The failure mileage was 137,000.
Left rear lower control arm completely broke into from rust corrosion with driving on highway causing vehicle to become highly unstable and nearly uncontrollable. Upon inspection of vehicle it was apparent thatright side lower control arm as well as the upper rear control arm are highly corroded. This is an extremely dangerous issue. Upon investigation there is a recall for this in certain states but north carolina is not included.
While driving down the main road in our town at 30mph driver heard a loud noise and then lost control of the steering in 2004 jeep liberty.the car was swerving and the driver had no control of the vehicle.the car went off the right shoulder of the road, scraped a metal mile marker and finally came to a stop.it has been determined that the left rear lower control arm had corroded and broken.this could have resulted in a very serious accident.
The contact owns a 2004 jeep liberty. The contact stated that while driving at 35 mph, the steering wheel became difficult to maneuver. The vehicle was merged to the side of the road and after inspecting it the contact noticed the front passenger ball joint was fractured. The vehicle had not been repaired. The contact received a notification for recall nhtsa campaign number 12e047000 (suspension). However, the parts needed for the recall repairs were not available. The manufacturer was made aware of the failure. The approximate failure mileage was 140,000.
In 2006 the dealer claimed to replace the lower ball joints per the safty recall. We had been experiencing a loosness and rattle in the suspension lately. Upon inspection it was noted that the lower ball joints were very looseand this jeep has only 18400 miles on it.i suspect that the dealer just signed off on this safty recall instead of doing the required work. We have kept the suspected ball joints for inspection and further investigation in this safety related mater.
The contact owns a 2004 jeep liberty. The contact stated that the front lower ball joint started to exhibit an abnormal noise. The vehicle was previously repaired under nhtsa campaign id number: 06v288000 (suspension: front: control arm: lower ball joint) but the failure recurred. The dealer was notified of the failure who advised the contact that any repairs to the vehicle would be at the vehicle owner's expense.the manufacturer was also notified of the failure who advised that the vehicle was previously repaired under the recall and they were unable to provide any further assistance.the failure mileage was 76,000.
Rear control arm failed. Chrysler will not fix rear control arm because the vehicle is registered in south dakota. The rear control arm on this vehicle was recalled for vehicles in other state because of the salt on the roads during winter driving. South dakota has the same salt on roads as minnesota and iowa (states listed on the recall) and should be included in this recall.
The contact owns a 2004 jeep liberty. The contact stated that there was corrosion on the rear lower control arm. The contact associated nhtsa campaign number: 18v278000 (suspension) with the failure. The vehicle was not taken to be diagnosed nor repaired. Neither the dealer nor the manufacturer was notified of the failure. The approximate failure mileage was 90,000.
The contact owns a 2004 jeep liberty. While driving various speeds, the contact heard an abnormal clunking noise under the vehicle. The contact stated that the vehicle lost control and veered into another lane. The vehicle was taken to an independent mechanic where it was diagnosed that the rear passenger side control arm corroded and fractured. The mechanic stated that the rear driver side control arm would soon fail as well. The vehicle was not repaired. The vin was not included in nhtsa campaign number: 12v085000 (suspension). The manufacturer was made aware of the failure. The approximate failure mileage was 111,000.
My jeep was great until 125,000 miles and we'll here we go... First i thought my brakes were going out and had the pads replaced, then they started "sticking" or so i thought, almost causing me to lose control going 65mph. The brakes still are not safe in my opinion after every part was replaced. I just had the hoses to the steering pump replaced and the problem still persists, only now my engine is idling at 1200 rpms in park? please help.. $1000 later and i'm no better off. Thanks. The vehicle is currently smoking under the hood and emits a strong smell of brake fluid. Also it struggles to get up hills with rpms at 2500 going only 55mph. I may be a woman but i know my car and i know it's very dangerous, whatever it may be.
While driving 60 mph on the staten island expressway in ny i heard a thump and lost control of the vehicle. It was as if i was driving on ice.the rear end of the jeep swayed side to side until i was able to bring it to a stop.the drivers side rear lower control arm snapped causing the rear axle to move to the rear on the drivers side.this caused the drive shaft to pull out of the transmission and hit the ground.while moving forward the drive shaft was dragging on the pavement moving side to side as it was still turning because the rear wheels were turning.luckily i was able to bring the vehicle to a stop while just barely avoiding hitting a guard rail and other cars in the lane to the left of me. Once stopped i was stuck on a two lane exit at 11:00 pm with cars doing 60 mph coming to a screeching halt behind me and with some cars swerving into the adjacent lane to avoid hitting my car.this car is driven most by my wife with only my daughter in the front passenger seat. On this evening wehad two adults in the front and twoadults in the rear seat.i believe it was the added weight in the rear seat that caused the arm to break at this time. These vehicles need to be recalled and repaired as the situation will only get worse as they go through more winters.it looks to me like they want to wait until someone is killed before they do a recall.i also believe that a lot of these part failures are going unreported.had the drive shaft hit a lip, pot hole or other obstruction before stopping, my vehicle could have flipped over causing serious injuries or death.the cost for the repair which had to include a new drive shaft was over $1100.00. If needed i have the failed part and the other control arm and drive shaft. I also have photos of the failed part.
I was driving 40mph down the road straight not even turning and my ball joint broke off landing on my rim splitting it in two. The axle is now being pulled out leaking fluid the tire is ruined (only 6 months old).
The contact owns a 2004 jeep liberty.the contact stated that while driving, he lost control momentarily. The contact noticed that one of the tires was deflated and the vehicle was towed to the dealer where the contact was advised that the rear control arms were rusted and needed to be replaced. The vehicle was repaired.the manufacturer was aware of the failure.the current and failure mileages were 120,000. One control arm was completely busted and rusted through. The other one was rusted and would have broke at anytime. Updated 10/19/2011 *ln
Takata recallthe drivers side ball joint sheared off because it cantbe greased .. The wheel fell off in a parking lot .. The passengers side is doing the same shearing off .. It made a whining noise on the drivers aide and is not making a noise on passenger side
While driving lost control of vehicle and almost wrecked at only 20 mph.vehicle was uncontrollable driving and when brakes are applied caused vehicle to swerve into oncoming traffic.had vehicle towed and checked by dodge chrysler jeep. Found that the lower control arm had rusted through and broken.found recall on nhtsa website for 04-05 jeep liberties for said problem. However this vehicle was sold out of olathe ks to a kc missouri resident and the kansas dealer was not notified of recall because ks was not on the list mo was. Many mo residents in kansas city mo buy products in kansas city ks therefore a complete oversightby chrysler jeep has created what i think is a serious concern.
My husband is a mechanic. He and his employer were trying to maneuver a 2004 jeep liberty into the work stall from the parking lot. The jeep had a broken ball joint (a condition that they later found was under recall notice) and would not steer, so my husband was guiding it with a floor jack while his boss was behind the wheel, braking when necessary to help control forward momentum. The vehicle was idling. This is standard procedure, one carried out many times by both men. Both men have at least 25 years of experience each as auto mechanics. There is a lip just at the door of the shop to prevent water from coming in, and when the jeep came to this lip, the vehicle tipped slightly, and the right front tire touched the ground. Instantly, the engine revved and the vehicle jumped forward at full power. The boss literally stood as hard as he could on the brake but to no effect. The vehicle left a long black skid line behind it where the back tires were trying to brake, but the front tires were continuing to accelerate. My husband was hit and dragged fifteen feet then crushed against an upright support. According to both mechanics, the front wheels should not have had power to them, since the vehicle was not in four-wheel drive and cannot put itself into four-wheel drive: a lever must be raised manually. My husband had to be life flighted to emmanuel hospital where he was diagnosed with a collapsed lung, broken nose, broken collarbone, nine broken ribs, and a broken ankle. He also suffered general crushing of most of his body. A broken left rib was diagnosed two weeks later.the jeep was taken to a local chrysler dealership for repair of the broken ball joint and the transmission pan, damaged in the accident.
The contact owns a 2004 jeep liberty. The contact stated that while driving 55 mph the vehicle would veer to the left or right independently without any notice. The vehicle was taken to the dealer, who diagnose that the front ball joints and control arms broke. As a result, both needed to be replaced. The manufacturer was made aware of the failure who did not offer any assistance since the vehicle had been repaired under recall nhtsa campaign id number: 06v288000 (suspension: front: control arm: lower ball joint). The vehicle was not repaired. The failure mileage was 111,000 and the current mileage was 111,200.
The contact owns a 2004 jeep liberty. While driving at low speeds, the control arm detached and punctured the front driver side wheel. The failure occurred without warning. The vehicle was towed to herbert's town and country chrysler dodge jeep ram (1155 e bert kouns industrial loop, shreveport, la) where it was diagnosed that the failure was due to nhtsa campaign number: 06v288000 (suspension); however, the recall repair had been previously performed. The technician stated that the failure was due to wear and tear. The manufacturer was notified and did not assist. The failure mileage was not provided.
Almost in fire and shakeallthe car but im fine .
Email to jack danielson from constituent regarding her 2004 jeep liberty which was purchased after the 2006 recall relative to front ball joints and now is experiencing problems and is seeking help. *ld
Ball joints are worn down, if they slip control will be lost of the car. Ball joints are unusually worn down for my car with such little miles out onto it.
Two issues as follows;1) the lower front ball joints had deteriorated and make a loud popping and clunking noise when turning at low speeds. Our mechanic says the lower front ball joints have completely failed, creating a very dangerous safety issue.2) the airbag light stays on, does not turn off.
The contact owns a 2004 jeep liberty. The contact stated that nhtsa campaign number: 13v252000 (fuel system, gasoline , structure), nhtsa campaign number: 12e047000 (suspension) andnhtsa campaign number: 12v085000 (suspension) exceeded a reasonable amount of time for the recall repair. The dealer stated that the manufacturer was not releasing the recall part to the dealers. The vehicle was not repaired. The manufacturer was not made aware of the delay. The contact had not experienced a failure.
While driving down the highway, i heard a big clunk and then the vehicle began to go back and forth on the road making it difficult to control. Upon inspection the passenger rear control arm fractured. It was very corroded as was the drivers side.it was just in for an alignment.why was my state not included in the recall,we use salt too.
I was driving my mother's jeep liberty on thursday morning and i accidentally veered over to the right and went over a sandbag on the road.the car flipped over and spun out of control and i was unable to grasp any control of the car.the car was completely totaled.however, i do feel that this loss was not a cause of hit such a small object on the road but rather that the suspension on this suv was not reinforced properly.i was not aware at the time, until after researching this vehicle that a recall was found for this make and model.
2004 jeep liberty suspension problems.the consumer heard a grinding noise while making a turn.
The contact owns a 2004 jeep liberty. The contact received a recall notice for nhtsa campaign number: 18v278000 (suspension). While driving 50 mph, the vehicle veered to the right and crashed into a guardrail. There were no warning indicators illuminated. The contact sustained bruises and the passenger sustained back injuries; however, medical attention was not required. A police report was filed. The vehicle was towed to the contact's residence. The contact called a local dealer (autonation chrysler dodge jeep ram and fiat columbus, 3000 n lake pkwy ste 100, columbus, ga (706) 522-2116) and was informed that the parts were unavailable and on backorder. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 150,000. Parts distribution disconnect. *consumer stated i was driving on the highway and all at once the vehicle veered to the right and hit a guardrail, it was no light that came on or anything. I got some brusies and passenger back injuries but one didn't go to the er. Consumer took the jeep dealership and had the jeep inspected it was not the suspension. From july to now the parts have not been order and i don't need them now because the jeep is not fixable.the airbags did not deploy. Updated 10/26/18
Was driving and my lower stabilizer bar broke into from rust and made me reared shift causing me to almost flip.
I had just picked my 5 year old daughter up from school and we was on our way home; we went to turn the corner and it felt like that back of my jeep was falling off.i lost control and went off the road a bit.regained control and got the vehicle stopped.shortly after i got ahold of my step dad and we managed to get the jeep to the dealership and come to find out my rear control arms broke.out of nowhere i had no warning or anything i know there is usually some sort of warning when the control arms are about to break.
Ii own this vehicle since 2014 since than i being replace tires almost every year & replaced the suspension arm control, struts/shocks etc. & still have problems will i driving. Shakes & bounces too much i afraid to have an accident or hurts somebody. Specially went am on the open highway (freeways).
Since i received the first notice of the recall for my jeep liberty purchased new and still drive i attempted to get it repaired at a chrysler dealer more than four times and four times telling me they were out of parts and i will receive a letter telling me when to bring it in ,none of them took any of my information and wanted to put me on a waiting list of any kind. This last time the place nearest my home was the last straw, the service manager jeff carnival at crystal automotive at 143 cortez blvd in brooksville,florida 34613. Got downright nasty with me. I suggest he would not have taken such liberties if i wasn't 72 years old and disabled. Of course i left since accomplishing nothing again. Do you have the ability to help me outwith this ongoing problem. Its really been a long time getting this done. You can assure chrysler if such a incident should occur where my wife and i are injured. My family will surely sue them for neglect and injuries. Really mad about the treatment i have been receiving.
Had just driven my 2004 jeep liberty on freeway from fort lauderdale to miami international airport with no advance warning, noises etc. After parking for a brief period i attempted to steer the vehicle out of tight parking spot and the front upper right ball joint snapped out of place and subsequently the tire itself. Vehicle was towed to the nearest chrysler dealership and they informed me that both the front control arms, upper ball joints would have to be replaced as it is likely the left ball joint will fail with or without notice and would be a safety hazard to drive it without both being replaced. The jeep had just recently, aug 2012 had a recall notice to replace the rear upper control arms/ball joints, and also in 2006 the lower front control arms/ball joints. Called chrysler directly to advise of the most recent ball joint failure to a vehicle that is in otherwise excellent condition with only 55,000 miles. Based on the previous recall notices regarding control arms/ball joints requested assistance with the most recent issue. They refused to offer any assistance. It is obvious chrysler is and has been having issues with control arms/ball joints on this year and model, and upon further research many other years and models. The issue poses a huge safety risk to other unsuspecting owners of the 2004 jeep liberty and similar makes and models that with little or no warning this issue could occur on a highway at any speed resulting in potentially tragic consequences. Considering the amount of labor it takes to replace damaged lower control arms/ball joints, and its because of a recall notice one would think it prudent to replace the upper ones at the same time.
The contact owns a 2004 jeep liberty. While driving approximately 25 mph, the vehicle began to violently shake and an abnormal sound emitted from the rear of the vehicle. The vehicle was driven to the contact's residence where it was discovered that the rear control arm was fractured. The vehicle was not diagnosed nor repaired. The vin was not included in nhtsa campaign number: 12v085000 (suspension). The manufacturer was notified of the failure. The approximate failure mileage was 102,000.
While driving on the interstate, the driver side rear lower control arm broke causing loss of control and veering to the right. After research i discovered that there is a recall for just such a problem but doesn't include the state in which i reside. Even though i live just 10 miles from two states where the recall is in effect.
2004 jeep liberty sport has loss of power and is quittingcustomer states that he has had multiple parts fixed and replaced and now the vehicle has the same failure problems as last year.**nar*the consumerhas had 2 fuel pumps replaced, a wiring harness in the firewall, cruise control sensor replaced, the entire module replaced, ball joint replaced and now the vehicle is losing power and quitting again. The consumer further stated that the speedometer and tachometer both are going crazy.
The contact owns a 2004 jeep liberty. The contact stated that the left rear lower control arm broke while the vehicle was traveling 30 mph. The failure occurred because the control arm was rusted. The contact inspected the vehicle and noticed that the rear right control arm was about to also break due to rust. The dealer stated that the broken control arm needed to be replaced. The vin was unavailable. The current and failure mileages were approximately 76,000.
The contact owns a 2004 jeep liberty. The contact stated that while driving at 40 mph, the rear passenger side of the vehicle veered to the right. As a result, the contact crashed into an embankment. The air bags did not deploy. The contact sustained mild injuries to his left waist, but did not seek medical treatment. A police report was filed. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The vin was not included in nhtsa campaign number: 12v085000 (suspension). The failure mileage was 117,000.
I was backing out of garage and heard a pop and then grinding noise. Stopped immediately and found the left front upper ball joint had popped out of the control arm. The ball joint is rust pitted badly. I would assume the right front ball joint is in the same condition. I am also aware that the 2002-2003 liberty's have an open recall for this problem due to water intrusion.i had the recall for the lower ball joints replaced under warranty. I was lucky that there was not a separation while driving at speed.
On sunday 6/30 i was at the pharmacy around my residensein phila, pa. When i pull out of the parking lot to go into the street with the traffic to go back home. The car started making this screening noise and it felt like when i would give it gas it would not respond. I tried a little bit of gas and then it made a big soun d like an explosion and it lock in the middle of the street . It would not go forward or backwards. It felt like it just drop to the floor and it felt as thou the tires fell off the car.... I had to get a tow truck to tow it away , no matter how much we would work on it. It wouldnt respond .i had just gotten the recall notice and had taken this car to a chrysler dealer to get the replacement part they had sent notice recalling 2002-2007 jeeps. Three weeks before.i need help. I dont want to get back behind this car. It was scary and once before it had locked up on my in the middle of the highway. I thought i was going to be in a crash.
Rear control arms from frame to axle have defective rubber bushings. Bolt holes and bushing are rotted/rusted/worn.
The contact owns a 2004 jeep liberty. The contact stated that while driving approximately 40 mph, another driver noticed that the rear driver's side wheel was wobbling. The independent mechanic diagnosed that the rear lower arms needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 70,000.
Rear lower control arm on drivers side broke while traveling down highway #81 outside of columbus, ne.total steering control was lost nearly causing a probable severe accident.my local repair shop checked and found a recall for this, (recall # l27120613-010) called chrysler and was informed that the recall did not include nebraska.does not the lives and wellfare of us here in nebrask deserve the same protections as do other states?
Important this is translated from spanish to english in google translator.my reason for my complaint is, to help me with the problem i have, really do not know if this merchant exists or is something ghost. I have tried to communicate with the seller and with the local dealer but it is impossible no answer, as the place is far to go, i have not yet had the opportunity to go to the local. For this reason i think i am a victim of fraud. I have also tried to communicate with them using barios phone number, but it is impossible not answer.saturday 22 october 2016 i was cleaning the suv when i realize that the passenger seat lacks a turnillo and safety belts of defects are removed. I quickly call the seller but not answered. That same day i informed my mechanic avia come to my house, told my suv has a water leak and burned in the muffler, when my check mechanic tells me is not water is oil, again i contact the seller and i sent him a text message and does not answer me, my mechanic informs me, the trader can not sell tire truck with bad quality, my suv the tire are worn, not really sap that information. Until today i call and leave a text message to the seller but he does not answer when i call the merchant i end the call. For this reason i think i am a victim of fraud.please ask for help because now i have no car and not think it's sure i use the suv in these conditions, another thing i want to add on the water leak, the reality is that the radiator is broken, the seller lied to me deceived me, the me i swindled.that day when i got home it was night, i when i get home check the part of the front of the suv, the part where the engine is, the water reservoir had no water, for me that was strange and contact the seller, i told the salesman that the water reservoir had no water, the seller told me that was normal.
Catastrophic failure of right rear suspension lower control arm resulting in loss of control of vehicle.
The contact owns a 2004 jeep liberty. While driving 75 mph, the rear lower control arm bracket under the vehicle detached. The vehicle was towed to an independent mechanic where it was diagnosed that the control arms detached due to corrosion. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 200,000. The vin was not available.
During a routine oil change it was noted that the suspension and oil pan were excessively rusted.
The contact owns a 2004 jeep liberty. The contact stated that while driving approximately 30 mph, the front lower ball joint fractured and an abnormal noise emitted from the front of the vehicle. The vehicle was towed to the dealer. The vehicle was not diagnosed or repaired. The contact believed that the failure was directly related to nhtsa campaign number: 12v085000 (suspension). The manufacturer was made aware. The failure mileage was 122,000.
My 2004 jeep liberty is needing new ball joints placed along with the upper control arms.i did see where a recall was placed for most 2002-2006 models.is this valid and possibly covered on my vehicle?vehicle not driving properly and has been checked by my local mechanic and he states that the lower ball joints are in very bad condition.
We have had the lower ball joints front replaced, the rear lower control arms replaced and now the rear upper control arms are corroded and showing stress cracks.in reading the other incidents it appears that the vehicle is not able to be controlled when the control arms fracture completely.no recall on this yet but there should be as the rear lower and upper control arms are both affected by the salt and inclement weather in minnesota. This is a hazard and should be replaced by the manufacturer to be a safe vehicle.the whole rear suspension sounds like it is about to disengage from the vehicle.113,000 mileage.our mechanic has repeatedly recommended replacing the upper control arms at the cost of $1200.00.
The contact owned a 2004 jeep liberty. While driving approximately 65 mph, the front end of the vehicle shook. The axle fractured and the vehicle crashed into the retaining wall. The vehicle spun counter clockwise and the rear passenger side tire detached from the vehicle. The vehicle stopped spinning and faced oncoming traffic. The vehicle was unable to be moved. The air bags failed to deploy. There were no warning lights illuminated. The contact received head injuries and the contact's children who were in the back seat of the vehicle received facial, arm, back, head, and eye injuries. Medical attention was received. The vehicle was destroyed, but not towed. A police report was filed. The manufacturer was made aware of the failure. The failure mileage was approximately 156,280. ....updated 01/13/16
Recall subject: suspension:rearreport receipt date: 03-05-2012nhtsa campaign: 12v085000manufacture: chrysler group llcsummary:in june 2012, chrysler expanded this recall to include model year 2006 and 2007 jeep liberty vehicles, representing an additional 137,176 vehicles. This recall now concerns certain my 2004-2007 jeep liberty vehicles. The total number vehicles being recalled is now 346,900. These vehicles were manufactured from july 3, 2003 through june 29, 2007. The recall addresses those vehicles originally sold, or currently registered in, connecticut, delaware, illinois, indiana, iowa, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, west virginia, wisconsin, and the district of columbia. Some vehicles may be equipped with rear lower control arms that can experience a rear suspension lower control arm fracture due to excessive corrosion due to application of road salts during winter weather conditions.consequence:a fracture of the rear lower control arm may result in a loss of vehicle control and may lead to a vehicle crash.remedy:chrysler will notify owners, and dealers will replace the rear lower control arms on all affected vehicles originally sold in, or currently registered in, connecticut, delaware, illinois, indiana, iowa, maine, maryland, mass, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, west virginia, wisconsin, and the district of columbia, free of charge. The safety recall began on march 26, 2012. Owners may contact chrysler at 1-800-853-1403.this just happened to my vehicle while driving down city road, called chrysler they said my vehicle is not covered. I live in the mountains of va and there is salt used heavily on the roads in my area please help.
The contact owns a 2004 jeep liberty. While driving approximately 55 mph, the rear end of the vehicle began to fishtail uncontrollably causing difficulty in the steering. The contact was able to gain control and maneuver the vehicle to the side of the road. The vehicle was towed to an independent mechanic who stated both rear trailing arms were completely covered with rust and exhibited numerous cracks. The approximate failure mileage was 85,000.
The contact owns a 2004 jeep liberty.the contact received notification of nhtsa campaign numbers: 12v085000 (suspension) and 13v252000 (fuel, gasoline, structure) however, the part was not made available.the contact stated that while driving approximately 20 to 25 mph, the engine stalled.the vehicle did not restart. The vehicle was not diagnosed or repaired.the approximate failure mileage was 130,000.
Vehicle was in motion on city street, turning a corner at approximately 20 mph the front end suspension: control arm snapped/ disconnected from the lower ball joint.axle shaft assembly/ cv drive shaft broke. Cost of repair $1500
Vehicle vibrates at any speed and worsens upon braking.have had alignment done 3 times and alignment keeps failing. Tires are all new.have had the camber and casters replaced in front, did not help vibration.brakes have been replaced, vibration persists.vibration is so powerful upon braking that sterring wheel bounces out of my hands.the vibration when driving sounds like i have a flat tire.
Recall #l27recall issued to "northern states" for the effect of salt on lower rear arms.i live in ruidoso new mexico in a snow/salt area at 7,000 foot elevation.i almost had a wreck with the lower rear arms malfunctioning.i had the car repaired and then found out there was a recall issued years before.chrysler has refused to pay the invoice for fixing the lower rear arms.they claim the recall is for "northern states" only.sorry, this appears to be a chrysler financial decision.since they admit that salt can negatively effect the lower rear arms,the error seems to be chrysler defining where in the country there are heavy salt/snow winters. I am simply thankful we did not have a wreck and want reimbursement for the repair.i feel it is grave mistake not to have the recall apply to jeep liberty 2014.if the car is not in a salt/snow area there should be no reason for recall repairs.if a car is used in a salt/snow area anywhere in the united states and it is impacted by salt then the recall repair should be completed.and--it is the right thing to do.
We took the car to a dealer to have the lower control arm replaced due to a recall on the part. We were told by the dealer that the upper control arm was bad and they would not do the recall repair of the lower control arm until we paid to replace the upper control arm. We were told the part was pretty much worn out and hanging by a thread and the only thing holding the tires to the car were the shocks. The upper control arm is not part of the recall and dealer charge to repair it was $600.the recall of the lower control arm is because the part can wear out due to not being treated for the salt used on roads in our state. The upper control arm is also falling apart for this same reason yet is not included in this recall. The upper control arm also needs to be recalled.
The contact owns a 2004 jeep liberty. The contact stated received notification of nhtsa campaign id number 12v085000 (suspension) however, the part needed to remedy the defect was unavailable. The dealer was unable to provide an expected date for the remedy part to become available. The manufacturer was not notified of the problem. The contact had not experienced a failure.
Passenger side rear lower control arm rusted through and broke in half. Jeep almost lost control and started to sway in the rear.
The rear trail arm rusted through and fractured making the jeep nearly impossible to control.i had to call a tow truck.
The contact owns a 2004 jeep liberty. The contact stated that the vehicle was included in the recall associated with nhtsa campaign id number 12v085000 (suspension:rear). The contact notified an authorized dealer and scheduled and appointment to bring the vehicle in for repair. On the day that the repairs were to be performed, the dealer stated that the parts were not available and they were unaware as to when they would become available the contact was informed that the parts were on a back order. The manufacturer was not yet notified. The failure mileage was 105,000.
The contact owned a 2004 jeep liberty. The contact stated while driving 20 mph down on an incline, when she lost control of the vehicle and crashed the front driver side into a wall. The air bag did deploy. The contact sustained 2 broken ribs, collar bone, right hand and neck injuries. All injuries required medical attention.a police report was filed. The vehicle was towed to impound lot. The vehicle was not taken to dealer or an independent mechanic. The vehicle was destroyed. The manufacturer had not been informed of failure. The failure mileage was 181,000. 'parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).'
Two occupants in car driving 2004 liberty limited on city street, heard loud popping noise and rear of car began fishtailing uncontrollably like it was on ice. Pulled car off of road and car was towed to independent dealer. Inspection by mechanic revealed that left rear control arm had snapped completely through due to corrosion and right rear control arm was almost corroded through. Pictures show that the part the control arm is attached to has little or no corrosion. Wife contacted chrysler recall center. Representative stated that virginia is not included in the recall for this failure. Washington, dc and west virginia are included in the recall. Washington dc is only 15 miles from where the car is kept in virginia. This does not make sense that virginia is not included in the recall. Contacted chrysler recall center again and they will be sending an inspector out to examine the failure. Recall representative seemed very concerned that no one was injured. There was no warning or difficulty in handling before this failure occurred. Most certainly would have been a different outcome at beltway speeds.
The contact owns a 2004 jeep liberty. While driving approximately 30 mph, there was a loud bang and the rear lower control arm detached from the vehicle. The vehicle was towed to an independent mechanic where the contact was advised of nhtsa campaign id number: 12v085000 (suspension: rear). The manufacturer was contacted who advised that the vin was included in the recall and when the recall remedy had begun, the vehicle would be repaired accordingly. The manufacturer was notified of the failure. The approximate failure mileage was 174,000.
My steering wheel is hard to turn makes a loud noise sheathed my car is warmed up or not it has power steering
Have not been notified of any recalls and when i called the dealer they said i didnt have any recalls but when i check in the date base it said i had two recalls; i would like to get notified of the recalls by a dealership.
The contact owns a 2004 jeep liberty. The contact was driving approximately 55 mph when a sudden loss in steering control occurred and the vehicle swayed off the road, crashing into the median. The vehicle was towed to an independent mechanic who stated that the driver's side lower control arm was fractured. The contact referenced nhtsa campaign id number 12v085000 (suspension:rear) however the vin and vehicle's registered state were ineligible under the recall. The vehicle was in the process of being repaired. The manufacturer was notified of the problem. The approximate failure mileage was 124,000.
Notified by the local repair chain worker that my front suspension needed to be fixed as soon as possible. The repair would cost about 1800.00 or so. I just recently graduated from school & live pay check to pay check.i them called the local jeep dealership (sam swope jeep) and was confirmed that there had been previous recalls relatedto the liberty''s suspension system.i also wrote to the manufacturer, but have not heard anything from them. The dealership said that the recall repairs were taken care of. If it was" taken care of" then i shouldn't have the suspension needing repair. Either the recall repair was shoddy work. Not actually done. Or the work was a temporary fix. Ineither case, i need the manufacturer to make the repair at no cost to me & provide s loaner vehicle while the repair is being made. Regarding the recall i found that... .consequence: when the driver continues to operate the vehicle with this condition, the contamination can lead to corrosion, accelerated wear and possibly separation from the steering knuckle causing a loss of vehicle steering control increasing the risk of a crash.i have to travel the highways and across a bridge to get to and from work. I do not want to be a fatality or be the cause of someone being a part of an accident or fatality. The manufacturer should want to maintain a good customer relationship and have a loyal customer. Also, the manufacturer should want tovalue their reputation.
The contact owns a 2004 jeep liberty. While driving approximately 30 mph, the rear passenger side of the vehicle nearly encountered the ground. The vehicle was taken to an independent mechanic, who replaced both rear lower control arms. The manufacturer was notified of the failure and informed that the vehicle was not included in nhtsa campaign number: 12v085000 (suspension). The approximate failure mileage was 120,000.
The contact owns a 2004 jeep liberty. The contact stated that while driving at 5 mph, the vehicle made an abnormal noise when driving over a bump. The failure recurred multiple times. The vehicle was taken to the dealer. The technician diagnosed that the upper ball joint needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 63,230.
The contact owns a 2004 jeep liberty. The contact stated that while driving various speeds, the vehicle began to swerve violently. The vehicle was included in two separate recalls associated with nhtsa campaign id numbers: 13v252000 (fuel system, gasoline, and structure) and 12v085000 (suspension). The contact stated that the vehicle was not serviced under the recall because the remedy parts were unavailable to repair the vehicle. The manufacturer was notified of the problem. The vehicle had not been repaired. The approximate failure mileage was 131,000.
The contact owns a 2004 jeep liberty. The contact stated that while driving approximately 35 mph, the vehicle would slightly vibrate. The vehicle was taken to an independent mechanic who stated that the front upper ball joints needed to be replaced. The vehicle was being repaired. The manufacturer was notified of the problem. The approximate failure mileage was 53,000. Updated 7/16/14the consumer also stated, the new ball joint/control arm caused the front wheel bearings to break, which caused the steering to wander and made the vehicle difficult to control.
My 2004 jeep liberty, with 37,000 miles, failed when the front ball joint snapped, sending the undercarriage into the concrete. Upon inspection, it was found the other ball joint was ready to snap as well. I understand this is a common liberty problem. I have been in contact with chrysler and my lawyer. Had i been going faster than 10 mph, i could have been killed. I would hope chrysler will have some compassion for their customers and fix this problem before someone dies. They should also repair, at no charge, this defect immediately.
On february 21st 2012 i was driving to work. I lost complete control of my vehicle and went down a steep ditch and crashed into a tree. My air bag did not deploy. My vehicle was declared a total loss. Now i have received a recall, saying a control arm could break and cause loss of vehicle control and cause a crash.
2004 jeep liberty sport with only 37k miles.driver's side ball joint fell off while driving.subsequent hole in wheel caused blowout & had to be towed.fortunately vehicle was going only 30 mph and traveling straight, otherwise, serious injury or death could have resulted.
The contact owns a 2004 jeep liberty. The contact received a recall notice for nhtsa campaign number: 18v278000 (suspension). The contact called the dealer (pat clemons, inc. 1720 s marshall st, boone, ia 50036, (515) 432-5150) to order the parts for the repair and was laughed at by the service manager. The contact called a second unknown dealer who stated that pat clemons, inc. Ordered the parts assigned to the vin and they would have to order and ship the parts to their business. The contact attempted to contact the pat clemons dealer several times to retrieve the parts. The contact felt that he had been lied to and given the run around by the pat clemons dealer while driving with an outstanding recall associated with the vehicle. The vehicle was not repaired. The contact had not experienced a failure.
The contact owns a 2004 jeep liberty. While driving 15 mph, the lower control arm on the rear driver side wheel failed. The contact pulled over to the shoulder of the highway in an attempt to identify the failure. The contact noticed that the lower control arm failure caused the tire to become inoperable. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the issue. The failure mileage was 150,000.
The contact owns a 2004 jeep liberty. While driving approximately 60 mph, the vehicle swayed from side to side, causing the front end to ricochet. The contact could not control the steering. The contact removed her foot from the accelerator pedal, but the vehicle continued to sway and bounce prior to independently stopping. The vehicle was towed to the contact's residence and was later towed to the royal chrysler dealer (located at 3961 waverly rd, owego, ny 13827). The contact was informed that there was a recall on the vehicle (l27, n46, and d16) of the lower control arm. It was diagnosed that the rear wheel detached, which affected the steering ability. The vehicle was not repaired. The manufacturer stated that the vehicle was included in the buyback program and they would repair the vehicle. The vin was included in nhtsa campaign numbers: 06v288000 (suspension) and 12v085000 (suspension). The approximate failure mileage was 99,000. ...updated 10/23/17
This vehicle is giving me a bunch of problem in the suspension, the first problem is with the front wheel ball joints which is a recall, i took it to the dealer and they said it was fixed years ago but how can it be fixed and still defective? they accept the condition and were willing to repair but only the lower ball joints but they said i have to pay for the upper ball joints which is over $1000, i did not do it and the car drives very unsafe, there is a heavy vibration in the wheel when driving over 30 miles, also the back tires got worn out every 2 months and i have to change them and they said will call me when the part from the fuel tank will be available to change it but hasn't happen yet in more than 5 months.
I was driving in traffic when i felt the rear of the car suddenly shift at least a one foot to two feet. It felt as if i had been hit by another car.i drove approximately 500 feet where i could pull into a parking lot.i checked my tires and looked the vehicle over. I did not look under the car.i got back into my car which handled very poorly. I drove about one half mile to my destination, got out of the car again and called my husband, explained what happened and asked him to come look at my vehicle. My husband looked under the car, the lower rear control arm had broken almost all the way through and rusted. My vehicle was moved to my daughters house (she lives one mile from my destination, i live 25 miles from my destination) the car is parked until i am able to get it repaired. Pictures taken show that the damage is from a corroded part that should not become corroded. This part failure is the responsibility of the manufacturer. Minutes before the incident i was on the interstate driving 70 miles per hour. If the part had broken then, i am certain it would have resulted in an accident most likely involving other vehicles and injuries.
The contact owns a 2004 jeep liberty. The contact received notification of nhtsa campaign number: 18v278000 (suspension); however, the parts to do the recall repair were unavailable.the dealer (superior dodge chrysler jeep ram, 1201 exchange ave, conway, ar 72032, 501-329-2661) was contacted and confirmed that the parts were unavailable for the recall repair. The manufacturer was contacted and also confirmed that the parts were not available for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
All problems happened on city streets no more than 15/20 miles per hour, i cannot imagine what would've happened on the freeway. 1) since october (do not recall date) the fishtailing has happened 2 times like it was on ice. 2) once slid to the left almost 1/2 circle; 3) spinning and not advancing/going forward has happened many times even before the first fishtailing incident (for a few years now) and it happens going up a hill or when trying to go forward after stopping on stop/light,the tires spins.
The contact owns a 2004 jeep liberty. The contact received the recall notice associated with nhsta campaign id number: 12v085000 (suspension:rear). The contact stated that the repairs were not made because the parts were not available. The contact notified the dealer, however they did not provide further information. The manufacturer was not made aware of the situation. The failure and current mileages were 145,000.
The contact owns a 2004 jeep liberty. The contact received notification of nhtsa campaign number: 06v288000 (suspension) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
Front lower ball joints are damaged. Causing a lot of noise and is safety hazard while driving.jeep dealer stated the ball joints were replaced back in 2007, 14 years ago.
2004 jeep liberty 4x2 has speed wobble, throws the jeep side to side and is increasing in sway monthly if not daily.now when you lift off the accelerator to slow down the jeep throws itself to the right. When the jeep has four people in it and some weight in the rear trunk area it is not noticed but when it is just the driver or one other passenger the speed wobble is noticeable. It is causes the steering to be extremely loose and sloppy so much to the point that an attempt to avoid road debris may throw the jeep into a death roll because it is already center of gravity challenged being a stock jeep with no modifications, jeeps are made this way but the steering is even more dangerous now then ever.our jeep was purchased in florida and now i am retired military living in virginia along the coast like in florida i believe our jeep liberty needs to meet the recall standards as the ones listed in the "suspension rear lower control arm" recall. This is a bad situation.
The consumer had a problem with the steering and handling of his 1997 jeep grand cherokee.the vehicle had a front end alignment but it never remained aligned as long as expected.the consumer had the tires balanced, rotated and alignment performedon 3/9/06.the lower ball joint developed an unusual amount of slack.
Had been driving and hear squeaking/creaking when turning the vehicle. Every once in awhile, i would feel the vehicle slip on a turn. One morning when i was driving to work; as i entered the parking lot, i heard a loud pop on the driver's side followed by a harsh grinding. I was able to pull into a parking spot, but it is clear that the vehicle is not drivable. I was going no more than 5mph when this occurred.
Right tire fell completely off while driving due to ball joint failure. Had car repaired and found remaining ball joints were on verge of failure. Daimler chrysler covered less than 1/2 of cost to repair.
Email to jack danielson from constituent regarding her 2004 jeep liberty which was purchased after the 2006 recall relative to front ball joints and now is experiencing problems and is seeking help. *ld
Consumer letter concerning the 2004 liberty recall.the consumer never received the recall notice for the ball joints.the consumer found out about the recall on the jeep website.the consumer contacted the local dealer who informed him that since he did not purchase the vehicle from them that they could not get the replacement parts until next april.
Previous | next | back to messages call or instant messagedeletereplyforwardspammove... Printable view this message is not flagged. [ flag message - mark as unread ] subject: jeep stuff date: wed, 21 jun 2006 12:47:22 -0400 from: "rastgoufard, shirin" <[email protected]>add to address bookadd mobile alertto: [email protected] was leaving a parking lot in my 2004 jeep liberty when i heard a bang, and my car stopped moving. I pushed the accelerator but the car did not move, it only shook and made a loud noise. When i got out of my car i noticed that all the tires were still inflated and that there were little pieces of curled metal underneath my car. The tow truck driver stated that my suspension had broken, and that the tire fell off my car, but was caught by something, hence the curled pieces of metal. The tire finally fell off the car when we towed it to the dealership. The dealership where i had bought the car from sold, and is now under new management. The car could not be fixed at that location because the mechanic was not skilled enough to handle the damage. The car then had to be towed down the street to the dealerships other location. I was told that the left and right ball joints were replaced on the car and that a new wheel was order, but is on back order. The service department stated that even without the new wheel, my car was ready and safe to drive.
2004 jeep liberty sport :suspension:front:control arm:lower ball joint. 63431, dealer states that both lower control arm need to be replaced.
Upper ball joint failure, jeep liberty sport 4x4. February 2007, driving a country road at approx 40mph, the right front of the vehicle collapsed. With brakes, i stopped the vehicle prior to colliding with a tree. Both upper ball joints were replaced by joe jacoby jeep in warrenton, va. Based on their conversation with higher headquarters, cost to repair was mine alone. $1600.
I own a 2004 liberty and had the front lower ball joints replaced due to a recall. I started hearing an awful sound and took it to my jeep dealer to find out the front upper ball joints are bad. The left is severely separated and could go at any time. I don't have $400 to repair what i would consider a defect. This vehicle is barely 5 years old and i have had some pretty major problems with it. In the short time that i have owned it i owned a 1996 jeep cherokee for 8 years and never had more than an o2 sensor problem. I would appreciate a response at your earliest convenience.
1)loud noise in the front2) then a jerk of the car to the right3)loud bang, sounded as if something just dropped to the ground4) could not control the vehicle.
Hard constant pulling to right and grinding. Some times a popping noise.
On august 16th, 2006 my wife and i were on our way home when her 2004 jeep liberty came to a abrupt stop while in traffic (about 20-25 mph to 0 mph in a flash of a second, thrusting us both forward).the road conditions were not good (heavy rain, low visibility), however, our trip was uneventful up to this point.the vehicle was towed to the nearest dealership thereafter.my complaint stems from the earlier conversation my wife had with a local chrysler-dodge-jeep dealership (baxter auto group).upon calling them on monday august 14th, 2006 to reserve an appointmentshe was asked to describe the problem.she noted that there seemed to be problems with the steering... And that the wheels seemed to "grind" when turning the vehicle.we had heard on from her father that certain jeeps were being recalled for steering and or front suspension problems.when she asked the service person whether or not she should be concerned he noted that, "if the problem is not occurring all of the time then she should wait until the recall begins in september."the dealership was definitely not proactive in helping us with this problem.i could only imagine what would have happened to the two of us if this vehicle failure happened one to two minutes earlier on the freeway driving 60 mph (in heavy rain with moderate traffic).though the recall on the 2003-2006 model year jeep liberty does not start until september i would really like to see chrysler become more proactive.if someone has the same problems as we did... Then the dealerships should waste no time at all and remind the driver that they are now driving at their own risk.or a better idea would be to no longer drive the vehicle.please feel free to contact me for any other information.
Upper ball joint on passenger side upper control arm separated.ball shows extreme pitting and no signs of lubrication.
Safety recall notice on 2004 jeep liberty for lower ball joint replacement. I contacted a jeep dealership on 1-8-2007 and was told i would be put on a list for replacement. Today 2-20-2007 i'm being told the same thing, we have you on the list. This concerns me because we are older people and ball joint failure could be fatal to us. I feel that six weeks is enough time for them to fix this problem.thanks for your attention.
Left hand turn at low speed results in jeep liberty 2004 turning 180 degrees and rolling over.primary cause of claim appears to be broken left front suspension control arm.appears to be metal failure.total vehicle damage approximately $7,000.00. Vehicle photographed extensively at crash site.all critical damaged parts salvaged.
The contact owns a 2004 jeep liberty.while driving between 15-30 mph, the pivot bushings on the suspension control arms began making knocking sounds.the sound would occur when the steering wheel was turned left or right, during acceleration in a straight line, depressing the brake pedal, and when driving over a bump in the road.a mechanic stated that the pivot bushing located on the front and rear control arms failed.the failure began when the vehicle was first purchased and has become progressively worse.the contact scheduled a repair appointment.the powertrain was unknown.the current mileage was 40,435 and failure mileage was 39,122.
Dt*: the contact stated the vehicle's front suspension ball joint separated while driving 5 mph under normal road conditions.the vehicle drove down a driveway, made a quick right turn, when the right front end suddenly collapsed making a loud metallic sound.the vehicle would not move.a towing service was contacted and the left front end collapsed when the vehicle was put in reverse while attempting to place it on the tow truck.the vehicle was towed to the service dealer who determined that this problem may be related to an upcoming recall that was currently under investigation.prior to the failure, the contact experienced resistance in steering.the nature of the failure was permanent.
Dt: the contact stated that whiledriving 2004 jeep liberty the left front driver's side wheel fell to the right andwas hanging on by lugs:nuts.upon inspection the upper ball joint and the upper control armand the axle broke. The vehicle speed was20 mph. The vehicle was taken the dealership,and the dealer shipoffered no explanationas to why this happened.the contactcalled chrysler, and was informed that there was no recall. The vehicle currently has only 30,000 miles on. It. The vehicle was not involved in any accidents or hit any road hazard.
The contact owns a 2004 jeep liberty. The contact stated that the frame that held the control arm was rusted and separated. The vehicle was taken to a local dealer who stated that the vehicle was not included in a recall. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 125,000.
Dt*: the contact stated when a nhtsa recall letter # f23, for the suspension: front: control arm: lower ball joint was received; the service dealer was called to set an appointment for the recall repair.the service dealer was unable to service the vehicle due to a delay in receiving parts.the manufacturer was not contacted.
The contact owns a 2004 jeep liberty. The contact stated that when receiving a routine alinement, the certified mechanic diagnosed that the lower control armed failed and needed to be replaced. The vehicle was repaired. The contact stated that they were informed that the vehicle previously received a recall repair regarding the lower control arm. The manufacturer was not made aware of the failure. The approximate failure mileage was 120,000.
Vehicle was diagnosed after only 50k miles that ball joints and sway bar was "bad".vehicle was in reverse, going less than 5 mph when the vehicle suddenly dropped on the front passenger side with a loud thud and a grinding.upon observation, the ball joint had come loose from the wheel, dropping the axle to the ground.this caused the wheel to push up on the fender, bending it out of place. Ball joint andlower control arms wasreplaced.
Wife was backing into our driveway, when she heard a sharp crack and then a grinding sound.when i got home to inspect, the right lower ball joint had broken and the control arm was grinding against the wheel.called dealer but they had to toe the line and say "not under warranty" because liberty had 49000 miles.called dc and they were very nice and said they would take care of it.this failure would have been catastrophic if it broke during my wifes commute.she travels 40 highway miles one way.
Tl- the contact has a 2004 jeep liberty with 48000 miles andreceived recall notice 06v288000concerning lower ball joints. The contact went to the dealer, and they told her that they receivedthree ball joint kits a week, and it will be a three month wait before they could repair the vehicle. The vehicle has not had a failure to date, but the contact felt that thiswas a major safety concern ,and would like to know why therewas a long wait. 8ak
We have been waiting almost 2 months for repairs on our 2004 jeep liberty renegade for safety recall f23 - lower ball joints.since water may enter into the front suspension causing ball joint separation, we are at risk of losing steering control which could "result in a crash without prior warning" (as described in notification code f23 from daimler chrysler).we have been on the waiting list at 2 separate dealerships since mid-december and both have told us that the parts are not being sent fast enough from daimler chrysler, prolonging our exposure to an unsafe situation.i do not feel comfortable driving my family around knowing that this publicized problem is not being remedied within a reasonable amount of time.
The contact owns a 2004 jeep liberty.the contact received a recall notice for the suspension: front: control arm: lower ball joint (nhtsa campaign id number 06v288000) in november of 2006.the dealer stated that they would put her name on the waiting list.as of january 2, 2008, the dealer had not repaired the vehicle.the contact felt that the wait time for the recall repair was excessive.there had been no failure to date.the current mileage was 64,000.
While leaving a parking area the ball joint dropped off. Nothing led up to this major problem. A tow truck was called to deliver the jeep liberty 2004 to the local jeep dealer in wilmington, nc (neumirth jeep) dealer states it is not a warranty item. We will pursue legal action if necessary. A very dangerous crash could have happened if it was on a major highway.
I was pulling out of a parking spot, where my car was parked.i drove approximately 5 feet and felt like i hit something.i got out of my car and saw that my front passenger's side tire had come off. The tire fell off/rim was damaged, there was fluid leaking from under the car, and there was damage done to the body of the car- fender. All of the tire bearings are being checked/replaced.
- the contact has a 2004 jeep liberty that is involved in ball joint recall. He has contacted his dealership on several occasions to no avail. The dealer still does not have the part in. He has contacted chrysler hot-line asking if he can take his jeep to an outside mechanic.chrysler hot-linehas advised him against this. He took the vehicle to have it looked at and was informed he definitely needs new ball joints. His wife drives this vehicle about 20 miles a day and he is very concerned about getting the problem corrected.
Dt*:the contact stated while braking at various speeds, there was a violent shaking in the steering column and the brake pedal caused a moderate loss of control.the vehicle was taken to a private repair shop who determined that both lower ball joints were worn to the point of separation.there were no immediate repairs made.there was a nhtsa recall # 06v288000 pertaining to the lower ball joints that was due to begin in september of 2006.updated 09/13/06. 8jb
2004 jeep liberty sport :suspension:front:control arm:lower ball joint. 63431, dealer states that both lower control arm need to be replaced.
I have gotten numerous notices regarding the lower ball joints on my 2004 jeep liberty saying they can corrode or separate and result in loss of steering. I've been calling the dealer i use (mancari's of orland hills) since november 2006 to get this fixed and i keep getting told the parts are backordered, or they are only getting a couple in at a time and i am on a waiting list! this has been going on for 3 months!! if this can cause a crash why are the parts not being made available?
2004 jeep libertypoor / sloppy steering... Service station observed more than 1/4 inch play in lower left ball joint at 48,000 miles of mostly highway driving repairs not yet performed but ball joint must be replaced.
(2004 jeep liberty 4x4)i went to have the front end aligned on my jeep because of excessive tire wear. The service tech where i took it said that the ball joints were wore out and that they needed to be replaced before the front end could be aligned. The vehicle has 43,994 miles on it. I contacted the dealer and they said that the warranty covered 36,000 miles. The service center said it was a wonder that i could keep the vehicle on the road. He showed me a bulletin where some dodge durango's ball joints had worn out at 14,000 miles.
-the contact has a 2004jeep liberty with an odometer reading of 22145 miles. The contact received the lower ball joint recall notice 06v288000, and has been waiting for two months to have her vehicle repaired, and when she called the dealership on 1-18-07they told her that they were unsure when they would be able to repair the vehicle.
-the contact received a recall f23for lower ball joints. The contact called the dealer, and was told it will take approximately 6 weeks for the part to arrive.the dealer would not take her name and number.she was told to keep calling back.updated 2/16/2007 - as of 2/3/2007 the part was still not available.the dealer did however place the consumer's name on the waiting list.
- the contact receive a recall letter 06v288000 for a 2004 jeep liberty. The contact does not know the current mileage on the vehicle. The contact called the dealer and was told they could not give him a time frame for the lower ball joint part. The dealer took his name and number. Presently, there has been no failure of the ball joints.
Both ball joints on my 2004 jeep liberty failed. Suv had less than 40000 miles.
Recall lower ball joints for 2004 jeep liberty just got off the phone with aservice dept. Representative from chrysler rt. 130 informedme that he is only receiving asmall shipment of ball joints a week. I have been placed on a waiting list. I also informed the rep. That my jeep was making a front end noise..
2004 liberty steering problems.the consumer was informed by his mechanic that the lower ball joint had developed an unusual amount of slack.when the consumer took the vehicle to a dealer, they stated the vehicle was in good condition.the vehicle would not maintain an alignment after 30,000 miles. Updated 07/14/06.
Daimler chrysler safety recall f23-lower ball joints; every time i call the dealership about how long it will be, the time frame just continues to get longer.last time i called was 1/9 and was told another month.today, 2/13, i was told i am 24th in line and they only get 2 sets per week so i am looking at 12 more weeks.this is absolutely ridiculous.
I recently had the front lower ball joints replaced on my 2004 jeep liberty after it was discovered that they were severely worn out.the dealership replaced the part under warrant thankfully.at the time of the repair, my 2004 jeep liberty had approximately 32000 miles on the odometer.i first heard about the problem on the l.o.s.t internet chat board, then had them checked at the dealership where they told me the ball joints needed immediate replacement.
The contact owns a 2004 jeep liberty.the contact received a recall notice for the lower ball joints (nhtsa campaign id 06v288000).as of january 16, 2008, the dealer had not repaired the vehicle.the current mileage was 42,000 and there had been no failure to date.
Dt*:the contact stated while traveling 10 mph the vehicle felt as though the front passenger tire was flat and a grinding noise was heard.the vehicle was towed to the dealership where it was determined the front passenger side lower ball joint fractured and needed to be replaced.updated 5/23/2006 -
Dropped kids at the movies after traveling on the saw mill parkway at 50 mph. Went to a shopping plaza and parked.returned an hour and a half later and when i tried to put my jeep liberty in reverse and move out from the spot my front drivers side wheel fell forward while making a very loud grinding sound at the same time.i had the vehicle towed to the nearest dealership and the tow truck operator said he sees a lot of this with the 2003 and 2004 jeep liberty's. Since i am under warranty they are fixing the problem.i investigated this online and there has been recalls on the 2002 and 2003 jeep liberty's but nothing on the 2004's.i found a site online where people have had the very same problem.just by typing in the search box "problems with 2004 jeep liberty's." my concern is that there may be people driving this model and may have a wheel come off.i was lucky since mine occurred after i parked.the dealer called me today and said my jeep is ready to be picked up and that the ball joint and the axle was replaced and that i shouldn't worry because they replaced it with an updated ball joint -- the best that they have and the same type that was used on the recalls for the 2002's and 2003's. So i guess they will replace if the warranty is still valid and if not, people will have to pay out of pocket.i want to know why they are not putting into place a recall for the owners of 2004 vehicles?someone may be seriously injured or even killed due to lack of knowledge of this faulty ball joint problem.as a result of the ball joint breaking - the axle broke and the brake line was punctured.
Dt*: the contact stated there were no problems with the vehicle.there was a nhtsa recall #06v288000 on the vehicle regarding the front lower ball joints.the parts needed to repair the vehicle were not available at the local dealership.the manufacturer confirmed the parts were not available.
-the contact receivedrecall06c288000 concerning lowerball joints. The contact called, berguron chrysler and jeep, the dealership in her area, who stated that it could take up to 20 weeks for them to set up service.
The ball joint of my left front wheel of my 2004 jeep liberty cracked causing the vehicle to collapse to the left front.
The contact owns a 2004 jeep liberty.the contact received safety recall notice number 06v288000 (suspension:front:control arm:lower ball joint) two days ago.she called numerous dealers, but has been unable to schedule an appointment.the recall notice stated that the repair would take 30 minutes to complete, however, when she contacted the local dealer, they stated that it would take a 1/2 day to a full day.the dealer also stated that they were not responsible for providing a rental or loaner vehicle.the failure and current mileages were 52,000.
I was sent a recall for my vehicle in december.my dealer has still not obtained the parts from chrysler to fix the recall.
- the contactreceived recall 06v288000 concerning the lower ball joints.the contact has contacted severaldealerships in her area, and, they stated that it could take up to two months in order for them to set up service. There has been no failure to date.
On sunday morning, i noticed that the car was pulling oddly to the left.while driving home from dinner in the evening, i stopped at a store and when leaving heard a loud thump and scraping noise.the right passenger side tire was rubbing up against the steering well.a tow truck was called to tow the vehicle to the local jeep dealer and in the process he mentioned that this was a ball joint issue.in speaking with the dealership today, they have determined that this was a failure of the right ball joint which caused separation from the steering column. This vehicle has only 41,000 miles on it. The vehicle has not yet been fixed but it has been recommended that both the right and left ball joints be replaced in the car.this vehicle is 5,000 miles from factory warranty and therefore i'm told that this will not be covered by the manufacturer.it was also mentioned to me that a recall was conducted for the 2002 and 2003 models of this same vehicle but nothing for 2004.chrysler is still investigating the situation with the dealer but they have already told me that this was not an issue that i could have prevented and was not caused by normal wear and tear.we were 5 minutes from getting on the highway where, if this failure had occurred at that high rate of speed, would have caused a rather major incident.chrysler, at best, has told me that they will investigate with the dealer further but that they are not fully liable because this vehicle is outside of the manufacturer's warranty.
Jeep liberty, 2004 model, front right lower control arm ball joint was loose and replaced.steering was loose and vehicle pulls during braking.the ball joint boot was not damaged.the ball joint does not have a grease fitting.
The contact owns a 2004 jeep liberty.while driving 45 mph the vehicle produced a grinding sound while turning and driving in reverse through snow and ice.the dealer stated that therewas a four page waiting list, andwas unable to give the contact an estimated time for repairs.the contactwas aware of the safety risk involved.the vehiclewasthe contact's only means of transportation.the current mileage was 48,000, and the failure mileage was 32,000.
2004 jeep liberty with recall on the ball joints. Consumer states that the dealer said they would call him in 6 -8 weeks when the parts arrived. He states he has not heard from them and has tried to contact them but no one will help him.the consumer stated on sept 11, 2007 while making a left turn, the vehicle suddenly made a 180 degree turn for no apparent reason.
- the contact has been calling a dealership since september concerning a safety recall (number 06v288000) that he had received on his 2004 jeep liberty.the last time that the contact called berger auto dealership was01/11/2007, and he was told that they are not getting many parts and that they would not be able to make the safety repair until sometime in april.
Driving 25 miles per hour in a 2004 jeep liberty and the right front lower ball joint broke off. There was no warning. The suspension fell and the tire fell in. The car had to be flatbeded to the repair shop where it was fixed under warranty but they did not replace the driver side which they should of because there is a recall in 2 weeks.
- the contact received a recall forlowerball joints.hecontacted dealership in his area , and they stated that it could take 20-25 weeks in order for them to set up service.
While exiting rt 2 off the exit ramp the ball joint in my front left tire separated. Luckily i was preparing to stop at a light and had slowed to about 10 mph when this occurred. Upon examination it was found that the right front ball joint is also in need of repair, however the part was back ordered by two weeks.
- the contact owns a 2004 jeep liberty.the contact received a recall letter 06v288000 on december 23, 2006. The contact called the dealer to schedule an appointment and was told that the parts are on back order.the contact is aware of the risk involved and that the incident may cause loss of steering control and can cause a crash without warning.there has been no failure to date.the repairs have been made. Updated 02/22/07.
-the contactreceived recall 06v288000 concerninglower ball joints.contact has called town and country, her local dealership ,who stated that it couldtake 8-10 weeks in order for them to set up service.to date there has not been a failure.
Ball joint failure. Vehicle pulling to the right. Squeaking/squealing noises. Took vehicle for wheel alignment and found out that the ball joints were bad. Black soot substance continually coating hub cab of front passenger side wheel.
- the consumer has a 2004 jeep liberty.the consumer received recall 06v288000 for the lower ball joints.consumer has contacted dealership in her area. They stated that therewas a long waiting list and didn't know how long it would take in order to set up the recall service.updated 2/22/2007 -
2004 jeep liberty with a safety recall for the lower ball joints.**ccthe consumer indicated that the dealer failed to fulfill it's obligation pertaining to recall f23 for the lower ball joints.the consumer dropped his vehicle off in the morning to have the ball joints replaced.when he arrived at the dealer to pick up his car he was told that they ran out of lower ball joints.the consumer later found out that they would not be receiving any more ball joints for some time.the consumer retrieved his vehicle from the dealer .
The contact owns a 2004 jeep liberty.while driving approximately 50 mph, the contact noticed that the vehicle was pulling to the right.the failure occurred each time the vehicle was driven.he was informed of nhtsa campaign id number 06v288000 (suspension:front:control arm:lower ball joint) and took the vehicle to a mechanic to have the front end aligned.the mechanic stated that they could not align the front end because the ball joints were defective.the contact took the vehicle to the dealer and they repaired the vehicle according to the recall, but did not align the vehicle.the contact felt that after such a repair, the alignment was necessary and should have been included in the recall repair.the manufacturer has not been notified.the current and failure mileages were approximately 93,000.updated 03/09/09.
We own a 2004 jeep liberty that we purchased used in 2004 from a jeep dealer. This vehicle has a ball-joint recall. We never received a contact from jeep regarding this recall. I contacted the local jeep dealer on november 13 2006 and asked to be put on the list. I did not feel that the gentleman that took down our information really cared and it concerned me because as of today we had received no contact back from jeep. I called jeep and was told that our information had not been taken down and i was told that we would be added to the list. Per the instructions in the recall your site is listed on the web to go to if you feel that jeep is not doing their job properly regarding this recall and with what i have experienced i do believe that they are in fact not handling this properly.
-in august of this year thedrivers ball joint ruptured causing the driver to loose control of the vehicle. When driver contacted daimler-chrysler she was informed that a recall letter would be coming out soon, they were waiting for parts to be stocked in there national warehouse. The customer is upset that she is just received recall letter in december. The contact also stated that her front bumper fell off the vehicle.
I was charged for ball joint replacements for my jeep liberty 2004 at 40,000 miles.chrysler is telling me that my suv was not included in the recent "ball joint" recall.therefore no free repalcement.i think the manufactor needs to rethink this policy as i have never heard of ball joints goin out after 2 years.
Hi,i was driving on i405 north next to right most lane on 28th april in a2004 jeep liberty sport and lost control because of the steering problem,when i tried to gain control the steering wheel became jammed and i wasn't able to gain control and hit the concrete divider after crossing all the lanes . I came to know the ball joint defect after reading the recall news of jeep liberty vehicles. I put forward 3 theories behind the accident to the insurance company. I clearly mentioned them the steering wheel was jammed so i didn't able to steer. The police cruiser pushed my vehicle to the break down lane. The vehicle was a total loss. The vehicle is with the century 21 insurance company. The 3 theories i put i) steering failure.ii) tire burstiii) hit and run by some other vehicle.the insurance company is still investigating the accident. I got a report from them where they mentioned nothing wrong with the tires. The third option police report tells nothing. I told the insurance company to look in to steering failure as the vehicle still with them. I have not heard the investigation result from them yet. When i read the news article today, which confirms my first theory. My jeep was a 2004 model and has 26,470 miles at the time of accident. Ican provide the jeep company any information they need.
The contact owns a 2004 jeep liberty.the contact receivedrecall # 06v288000 (suspension:front:control arm:lower ball joint).he is # 175 on the recall repair waiting list.the dealer stated that it will be approximately one more month before the part will be available.the contact has currently not experienced any failures.the engine size was unknown.the current mileage is 31,000 and failure mileage was unknown.
Lower ball joint failure. Phone interview update (dec. 21, 05): backup inside a gas station, the driver side front lower ball joint separated. The passenger side lower ball joint was worn. Replaced both ball joints myself. There was a little noise from the front suspension prior to the ball joint separation. I know of other 2004 & 2005 jeep liberty owners who also experienced ball joint failures.
-the contact received a recall letter regarding his 2004 jeep liberty lower ball joints.the contact has tried to get several dealerships to do the repairs on his vehicle, unfortunately no one can do any repairs until february 2007.on 12/13/06 the contact had 4 new tires replaced on his vehicle, mechanic that replaced the tires stated the alignment could not be done because of the condition of the lower ball joints. The contact also stated that his vehicle is due for inspection next month and it will not pass.the contact has contacted chrysler corporation and they gave him a reference number 15779532.
Daimler chrysler safety recall f23- lower ball joints.
2004 jeep liberty at approximately 40,000 miles has the front ball joint rusting off and wheel dropping completely down.as my daughter backed from parking spot the front right wheel fell off.the jeep was fixed by dealership at no cost, however, the dealership has seen 10-12 jeeps with the ball joint rusting off since jeep no longer has greased fittings.both ball joints replaced, wheel replaced and wheel flare..............my daughter commutes to school and i think how terrible this could have been driving at 65 mph...............
- the contact received a recall notice 06v288000 for faulty ball joints.after speaking to the dealer they didnt't t have the part available, nor did they appear to be concerned.the contact owns a 2004 jeep liberty.
- the contact stated that he lost control ofvehicle while driving 30 mph.the vehicle has approximately 74,000 miles.the road conditions were wet.the contact was turning right on a sharp curve, and he lost control of the steering wheel.the vehicle spun around approximately three times before hitting a concretebarrier.the left back bumper came loose.the front blinkers came off of the vehicle.the front driver's side window cracked.the back passenger side window shattered.the grill came off of the vehicle.the contact stated that he would hear a cracking noise, in the tire area, every time he went through a puddle.this noise occurs when he is traveling as slow as 5 mph.the contact was able to drive the vehicle away.there was no police report filed.the front passenger was burned by the seat belt, the driver and back passenger received minor injuries.the contact received recall letter 06v288000 two-three days after the failure.the contact believes the lower ball joint failure was the cause of the crash.the vehicle has not been repaired.the contact plans to get an estimate of damages.the contact will take pictures of the vehicle.ak
The consumer received a recall letter (f23) for front lower ball joints. She called the dealer and was told it will take 2 months for the part to come in. Cosumer is concerned with vehicle safety.
- the contact called regarding a 2004 chrysler jeep liberty.the contact received recall06v288000 for the lower ball joint.the contact called a chrysler dealer, and was told they did not know when the part would be available.the contact stated that the dealer is not taking names for a waiting list.the contact was told to keep calling back to see if the part were in. The contactheard a loud noise coming from the front of the vehicle for approximately two months.the dealer will not diagnose the vehicle because they believe the noisewas due to the lower ball joint.
Dt*: the contact stated there were no problems with the vehicle.there was a nhtsa recall, #06v288000 on the vehicle regarding the front lower ball joint.the parts needed to repair the vehicle were not available at the local dealership.the manufacturer confirmed the parts were not available.
- the contact called regarding nhtsa campaign id number : 06v288000.the contact took the vehicle to dealership in bangor, maine and they stated that they will not able to perform any work until spring of 2006, which the dealer stated is the approximately date the manufacture will be sending the parts for the recall.
While driving the car the lower ball joint in the front suspension seperated.
Dt*: the contact stated on october 17, 2006, the lower ball joint fractured while the vehicle was traveling 40 mph.the vehicle was towed to the service dealer and both lower ball joints were replaced according to recall # 06v288000 regarding, suspension: front: control arm: lower ball joint.the manufacturer was notified.
-the contact is calling about safety recall for his jeep liberty.lower ball joint, safety call f23.he is concerned about the delay in repairing the vehicle.
I have a 2004 jeep liberty that has a safety recall f23-lower ball joints. I called a dealer for a appointment on 12-13-2006,was told there is a waiting list, i called again on 1-12-2007 to find out why i was not being called to fix my recalled car. I was told they do two cars a week and it will be a long wait,it is now 2-25-2007,what's the problem, is this not a safety concern?
-the contact stated that he received a recall letter on 12/12/06 for his 2004 jeep liberty for the lower ball joints.he was contacted by the dealership, smith cairns jeep, on 01/28/07 and made an appointment for 02/09/07.the contact stated that he was called that morning and the dealership informed him that the ball joints for his vehicle were not in.the contact stated that this has taken too long for the repairs.there have been no failures to date.
-the contact received recall 06v288000on 2004 jeep libertyconcerning ball joint failure. The contactcalled the dealerships in her area, they stated that it could take 4-12 weeks to set up service.
Bad transmission and lower ball joint recall
Safety recall f23 - lower ball joints - i first called the dealer to make an appointment to have this repaired. They said it would take about a month. I called again and now they're saying that i am #54 on a waiting list that is growing. They are saying that parts are back ordered and they have no idea when they will get the parts in. They gave me chrysler customer service # to complain. I am very afraid to drive my car, don't know what to expect. After getting this recall i went and found that there is at least 4 other recalls on this vehicle that i was not aware of. One being an engine problem. What can i do?
Received recall notice 7 months ago;contacted dealer to make repairs and have not heard from them since; called several times only to be told the replacement parts had not yet arrived.
Received a recall notice (f23) for my 2004 jeep liberty to replace lower ball joints.called dealer on 12/15/06 and was advised that there was a two to three month waiting list as parts were not available.vehicle failed nys annual inspection on january 13,2007. No local dealer could make repair as parts were not available. Vehicle was repaired at my expense with aftermarket parts. I contacted daimler chrysler and was advised that the repair would not be reimbursed as it was not done at a daimler chrysler repair shop.
2004 jeep liberty.consumer requestsreimbursement for towing and parts.the consumer stated the upper and lower ball joints were replaced.
- the contact owns a 2004 jeep liberty.the contact would like to make a complaint concerning the length of time itwas taking daimler chrysler to make the safety repairs onthe jeep liberty.
Jeep liberty customer has concerns about safety recall f23 customer has not been able to speak with someone at jeep**cc
I received a recall notice from daimler chrysler about my 2004 jeep liberty about a safety recall f23-lower ball joints.this recall states that "ball joint separation can result in a loss of steering control and could cause a crash without prior warning".trying to make an appointment with the dealer to repair the problem revealed there would be an 8 week wait because the parts are not available.i learned from the dealer (and later verified by calling daimler chrysler at 1.800.853.1403) that daimler chrysler is making only 3 replacement parts available to dealers per week!if this is such a potentially dangerous situation, doesn't daimler chrysler have an obligation to make more parts available to dealers of their defective cars?i understand that we are talking about a lot of cars, but that does not change the fact that i am driving a defective vehiclewhich i will have to continue to drive for another 8 weeks.how can such a huge corporation not insure that parts are available to their dealers in a more timely fashion?what happens if indeed a crash occurs without prior warning during that waiting period?what will daimler chrysler say and do then?this is a shameful example of violating the public trust-and this car is not cheap-they are certainly not saying-hold your payments until the car is repaired.what can i do but wait?
- contact has a 2004 jeep liberty . The contact received recall 06v288000 regarding the ball joint recall.the contact has called a dealership in her area, and they stated that they did know how long it will take to service her vehicle. The contact has had to replace the lower ball joint before on may 06 andwas concerned that it ccouldmalfunction again.updated 03/07/07.
Dt:was making a turn then heard a crunch sound tin he passenger's side,front end of the vehicle collapsed. Towed vehicle to the mechanic, who said it was a default of the dealer. Contacted the dealer, they are going to send someone outbut when they get around to it. There was a recall for lower ball joints for 2002 and 2003 models. This happened on august 15, 2005.the front end has to have new axle.it was dragged on the ground and there was all different kinds of fluid on the ground. There was also damage to body of the vehicle.the consumer statedthe vehicle was fixed, however the lower ball was not replaced.
The contact owns a 2004 jeep liberty. When he attempted to exit hisdriveway, the right front ball joint failed. The vehicle was towed to a local repair facility and the axle was replaced at an expense of $280.00. The manufacturer was notified; however, a representative stated that the lower ball joint was repaired in 2007 under recall 06v288000 (suspension: front: control arm: lower ball joint). The failure mileage was 49,800. The current mileage was 50,200.
I received a safety recall notice for the lower ball joints for my jeep.i called rocky mountain chrysler and jeep and they said that i had to wait at least 3 months to get the recall done.
Safety recall notice f23- lower ball joints received on 12/27/2006.contacted daimler chrysler to schedule repairs.at this time we are on a waiting list and currently #34 on the list to have repairs made.our vehicle has been parked since 12/27/06 and its now 2/27/07.we are a state agency and depend on the use of our fleet vehicles for daily use.i have 250 staff asking about this vehicle daily.i would like some resolve in getting it fixed.thank you.
-the contact has a 2004 jeep liberty that is involved in the ball joint recall.the contact has called a dealership(causeway ford) in her area and, they stated that it can take 4-12 weeks in order for them to set up the service repair because they are only getting 4 parts a week.presently, there are 100 owners waiting to be contacted by the dealer for this repair.nhtsa campaign id number : 06v288000.
The contact owns a 2004 jeep liberty. While backing out of a parking space at 5 mph, the contact heard a loud thumping and grinding noise. The steering wheel became very difficult to maneuver. Upon further investigation, the contact noticed the vehicle was resting low on the front driver side. The vehicle was towed to a local mechanic where it was diagnosed that the driver side lower ball joint needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 200,000.
The contact owns a 2004 jeep liberty.the contact received recall # 06v288000 in december2006.the dealer informed the contact that the vehicle would be number 12 on the list of repairs.the dealer has since stated that recallrepairs could not be performed due to lack of parts. The current mileagewas9,500.
-the contact receivedball joint recall 06v288000 .he contacted the dealership.they stated that it could take months for them to set up serviceand and that they would put contact on a waiting list. Updated 2/22/2007 -
-the contact stated that her 2004 jeep liberty was recalled for an issues with the lower ball joints( f23 ), she has called 3 dealers and they told her that it will take three weeks before they have the parts in to repair her vehicle.
Monday 1/6/07- telephoned local dealership and daimler-chrysler (1-800-853-1403) inadequate follow-up by dealership and by chrysler hotline representative.dealershipindicated due to lack of adequate parts supply to fix the problem the waiting list is 7-8 months . Chrysler hotline rep saysthey can do nothing except advise me to contact other dealerships.this in not adequate follow-up on a safety recall within a reasonable time especially one like this f23 which seems to have some real hazards involved. People administering this program should be made aware the mfgr. Is not addressing the recalls within reasonable time.
I noticed that the steering was becoming a little vague on the vehicle so i checked the lower ball joints for wear as i had heard that there were problems with them.i found that they were very loose with almost a half inch of play in them.i took the vehicle to the dealer since it was still under warranty.the dealership tech said that nothing was wrong with the ball joints.i then showed him that there was play and looseness. It turned out that he was not checking them by the service manual procedures.the vehicle has been at the dealer for over a week and a half and assuming that they still have the bad parts i will be sending them to d.c. To be examined.
-the contact received recall06v288000 for the lower ball joint for the 2004 jeep liberty.the contact explained that he has been to the dealer,and that told him that they only get three parts in a week. The contact was concerned about the vehicles safety.
The contact owns a 2004 jeep liberty.while driving between 30-40 mph, the lower ball joints made a thumping sound and fell from the vehicle.the vehicle was towed to the contact's residence.her husband placed the lower ball joint back on the vehicle.the contact called the dealer and was informed that there was a safety recall on the lower ball joints.she scheduled an appointment and took her vehicle in on the appointed date and time.she waited for one and a half hours and was advised to schedule another appointment for a time when she could leave the vehicle at the dealer.she was informed that it was fine for her to drive her vehicle.while driving home, she heard a splash against the tire wheel.the boot that holds the grease busted.the vehicle is currently parked in front of her home.the purchase date and recall number were unknown.the current and failure mileages were 82,000.
2004 jeep liberty safety recall involving front lower ball joints**ccthe consumer received a recall notice, however he contacted 5 dealers and was told they were only allowed to schedule 12 vehicles a month. The consumer was placed on a waiting list and the estimated time is 5 to 6 months. (recall 06v288000).
-the contact received recall 06v288000concerning the lower ball joint. The contact called several jeep dealers ,and they told her that it will be at least a three month wait for the vehicle to be repaired. The contactwas not satisfied with the wait time.
-the contactreceived recall 06v288000concerningthe lower ball joint. The contact called the dealer,and they told him that they would not be able to fix the recall until august because they only received three units a week.he has not experienced a failure to date.
2004 jeep liberty with safety recall f-23 - lower ball joints customer is asking for reimbursement for tow and tires**ccthe consumer scheduled an appoint to have the recall done on january 11, 2007, however on january 7, 2007the left front wheel came off the vehicle. The consumer stated the windshield is extra susceptible to chips and cracks due to debris hitting it.
On the morning of october 2, 2005, my son was driving our 2004 jeep liberty.approximately 1 mile from our home, the passenger's side lower control arm ball joint separated from the steering knuckle and caused my son to lose control of the vehicle.this resulted in the front right tire pushing outward and dislodging the right front axle.while my son was not injured, there certainly was the potential for catastrophic events to occur.there is information available that states that 2002-2003 models were recalled for this very issue.i am wondering if this problem was not corrected on the2004 models.
Dt*: the contact stated the dealer and manufacturer were called about a possible recall to be issued; nhtsa action #ea06008.the manufacturer stated that the recall would not be issued until september.soon afterwards, while backing out of a parking space traveling 3 mph on normal road conditions, the front lower ball joints separated and the connections fell out.the vehicle was towed to the dealer.the dealer determined the ball joint would be replaced with the same defective part and recommended that the contact call the manufacturer for further assistance.the manufacturer was contacted however additional assistance was denied.
The frontsuspension lower ball joint separation while driving,the arm came down onto the rim of the car, causing the rim to shread,my husband turn the wheel and the car veered to the left hitting the curb, and the left tire blew out,have asked the dealer before if there was any recalls on this car and the answer was no.
- the contact owns2004 2004 jeep liberty that was includedin the ball joint recall 06v288000.the contact has called a dealership in her area and, they stated that itcouldtake 4-12 weeks in order for them to set up service. There has been not failure to date.
I am very concerned about the upper and lower ball joints on my 2003 jeep liberty. I have 26, 000 miles on this vehicle and the ball joints seem to have failed. I am choosing to replace them with what i hope will be a better quality product.
- the contact received recall 06v288000 2004 jeep liberty concerning lower ball joints.the contact calledthelocal dealer and theyadvised her that it will be a 2 month wait before they could repairthevehicle. The contact felt that this was not acceptablebecause it was asafety issue.there havebeen no failures to date.updated 2/6/2007 -
The driver side front lower ball joint failed on my 2004 jeep liberty. The vehicle has 29,000 miles on it. There was a loud pop while revising into a parking spot. I got out to investigate to find that the driver side front lower ball joint failed and was now sitting on the inside rim of the tire. The vehicle was towed to the dealer for repairs.
- the contact stated that his vehicle, a 2004 jeep liberty, has been recalled due to the lower ball joints.the contact has stated that the dealership has order the part but thinks that the dealership is taking their time.this part was ordered right before thanksgiving. Contact feels that he's getting the run around from dealership and wanted nhtsa to be informed of this situation.the contact also call the chrysler corporation and did not get any satisfactory response.the contact is concerned about this safety issue, because his wife is still driving the vehicle
From a parking spot i was pulling forward and to the right.after about three feet the right front tire of the vehicle separated from the lower control arm.i stopped the vehicle in place and called for a tow truck.i believe this incident is related to nhtsa campaign number: 06v288000 involving jeep liberties of my year, make and model.pictures are available upon request.
The contact owns a 2004 jeep liberty.the contact received a recall notice for nhtsa campaign id number (suspension:front:control arm:lower ball joint) in march of 2007.he has called the dealer and manufacturer on several occasions to have the recall repair performed; however, the dealer has yet to call him back regarding an appointment.daimler chrysler stated that nothing could be done.there had been no failure to date.the current mileage was 43,000. Updated 02-14-08.
Upper and lower ball joint failure.
Daimlerchrysler safety recall f23 - lower ball jointsthe safety recall was issued and daimler chrysler has failed to supply the necessary parts for the repair.they new of this recall for months prior to the formal notification.their failure to evaluate and supply the appropriate parts for this recall is negligent and unacceptable.i have to wait 6 weeks to get the parts to repair this safety defect.this corporation should be ashamed of these practices and do whatever necessary to ensure the immediate demand for the parts is supported.this company new the number of vehicles involved in this recall and to not be producing in advance at a necessary speed to meet this demand is unacceptable safety practices.
Recall notice ball joint in jeep liberty customer had work done and now can't get refunded**nar**ccthe consumer felt the recall was not completed because the dealer would not perform an alignment. The dealer stated an alignment was not apart of the recall.
Purchased 2004 jeep liberty in march 2005 (liberty has a build date of 01-04) and after alignment it has progressively gotten harder to control on the highway, changed tires, checked alignment.found out that the ball joints are worn and one is worn almost to separation.fortunately i found this before it separated.i have been told by jeep that they have never seen this problem, the jeep now has 49000 miles and of course is out of factory warranty and they act as though it has "high mileage" causing this problem.upon investigation i found that i'm not the only 2004 liberty with this problem, appears that the 02-04 all have the same problem.
The contact owns a 2004 jeep liberty.in december of 2006, the contact received recall notice number 06v288000 (suspension:front:control arm:lower ball joint).the dealer stated that they would place her name on a waiting list because they did not have the part.she spoke with them in march of 2007 and the part was still unavailable.as of july 31, 2007, the vehicle has yet to be repaired.the contact felt that the wait time was too long.the vin and engine size were unavailable.there had been no failure to date.the current mileage was 30,000.
My 2004 jeep liberty was recently checked for severe steering noise at brown's jeep dealership in medford ny and i was advised there was nothing wrong with it.well on 8/5/06 the front passenger side lower ball collapsed while operating the vehicle with my family inside causing the front end to slam down and i lost full steering control.according to the nhtsa site as well as jeep owner internet sites, daimler/chrysler should have know about this potentially catastrophic defect and yet did nothing until a recall that is supposedly being issued in sept 06'.one minute prior and it would've occurred at highway speed as i had just gotten off the palisades pkwy in ny with potentially tragic results to my family.please do not operate your 2002-2006 jeep liberty until you have had this situation corrected immediately!
2004 jeep liberty - lower passenger side ball joint broke while in motion. This caused a considerable amount of damage and repair of the vehicle and nearly caused my death.
Saw recall notice in newspaper for jeep liberty concerning front suspension lower ball joints. I called my dealer two months ago and was told i would be placed on a waiting list of about sixty persons. I recently received a written notice about this recall with instruction to call my dealer. The dealer now says i am about 12 or so on list, but can give me no firm date for service. My recall notice says that ball joint separation can result in a loss of steering control.i tried calling the contact phone # at daimler chrysler, but only heard a fuzzy, long message with no options.my complaint has to do with daimler chrysler.according to my dealer, daimler chrysler is slow to supply the parts to the dealers for this repair. This seems to me to be too long to wait to repair a potentially dangerous part.
I have received a safety recall f23 - lower ball joints on my 2004 jeep liberty.when i called the local dealership, as instructed, i was told the wait to get this problem fixed would be months because daimlerchrysler is only sending the dealership 3 - 5 units of replacement parts per week, not the hundreds that are need.this seems very negligent on the manufacturer's part and i would hope that they could be forced to speed up this process.i feel unsafe driving my vehicle until it is fixed.
I purchased my 2004 jeep liberty 3 months ago from the jeep dealership in rockville, md. This week i got a letter in the mail saying that there was a safety recall on the lower ball joints, immediately after reading this i called my dealership to make an appointment to get this fixed. The dealership tells me that the parts are on backup and wont be in the shop for a few months! this is a huge concern and problem, i share this vehicle with my 21 year old sister and am afraid of our power steering going out on us and causing a dangerous accident. A few months is way too long to wait on a recall as serious as this! i would appreciate help with this very serious issue. Thank you.
The front suspension ball joints fell out while driving.although the car was stopped immediately, damage was done to one wheel as well.the tow driver had to perform some service in order to tow the vehicle to the dealer service center.once there, both ball joints and wheel were replaced.
- the contact recently received recall letter 06v288000forthe2004 chrysler jeep liberty.she was told that the part had been ordered on approximately december 11, 2006 and they would call her when the part arrived.the contact stated she called the dealer for an update and was told that the person at the top of the list has been waiting for two months.the dealer couldnot give the contact an estimated time for when the lower ball joint will be available for her vehicle.the contact has not experienced any problems at this time.updated 03/02/07.
The contact owns a 2004 jeep liberty.the contact called concerning recall notice # 06v288000 regarding the lower ball joint.the dealer stated that repair work couldstart no earlier than 4-6 months.the current and failure mileage were 18000.
Consumer has been told by dealer it will take approximately 6 weeks for the lower ball joint to arrive for her 2004 jeep liberty. She has safety concerns.
I was backing out of a parking spot, and the lower ball joint gave way. From this the inside wheel was scored, the lower control arm scraped the ground, the axle came free from the drive, leaking fluid, and damaging the boot.
- the contact has a 2004 jeep liberty and there is a safety recall on the lower ball joint 06v288000.the contact is calling because even though has been is a safety recall, the contact has not been able to find a dealer within 25 miles to make the safety repair in less than 12 weeks.the contact has called 3 different dealers and has gotten the same response.the contact was told that they were all booked and unable to make the repairs, and that they were only getting 3 parts a week.the contact stated that dealerships are replacing the parts in new cars before they replace them in vehicles that have been sold.
2004 jeep liberty recall repair for lower ball joints.customer states that they were placed on a waiting list in january of 2007.in july customer received another notice. Dealer said they were now #500 on the waiting list.
- the contact has a 2004 jeep liberty that is involved in the ball joint recall.contact has calleda dealership (georgetown chsyler jeep and dodge in norwalk, ct) and, they stated that it can take 4-12 weeks in order for them to repair the vehicle.the contact is concern due to the fact that when she drives her vehicle in cold weather or diving over 50 mph there is a crackling noise coming from the front of the vehicle.the vehicle also drifts to the right when being driven.nhtsa campaign id number : 06v288000
Dt*:the contact stated while the vehicle was parked, the driver side front ball joint fractured and broke.the vehicle was found sitting on the tire on the driver's side.the vehicle was towed to the dealer for repairs.
- the contact called regarding a 2004 chrysler jeep liberty.the contact received recall letter 06v288000 for the lower ball joint.the contact tookthe vehicle to a daimler chrysler dealer,and was told that the part did not arrive.and she would be called when the part arrived.the contact has not experienced any problems with the vehicle at this time.the vehicle has 17, 914 miles. Updated 02/27/07.
- the contact received recall 06v2888000 concerning lower ball joints.the contact has contacted a dealership in her area, who stated that it could take several weeks before service could be set up.the contact stated that the dealership was getting 4 parts a week. The consumer was placed on a waiting list. Updated 02/27/07
I had about 35,000 miles on my 2004 jeep liberty when i heard about a lower ball joint issue affecting newer liberties.i had my lower ball joints inspected and found that they each had about half an inch of play.after taking the car over to the jeep dealership they replaced the units under warranty.however, they stated that they replaced the units with the same model as what was on the jeep before.so i guess in another 35,000 miles i'll be looking at replacing these again.
Lower ball joints failed premature on 2004 jeep liberty renegade it was about 25, 000 miles they should last alot longer than that. I drivethecar for a living , and if this is gonna be a problem, i will have to find a more reliable vehicle.
The contact owns a 2004 jeep liberty.while driving 10 mph, the contact lost control of the vehicle but was able to control the steering wheel and pull over.she heard a loud thumping noise coming from the driver side of the vehicle.triple a removed the tire and stated that the failure was caused by the lower ball joints.the vin was unknown.the current and failure mileages were 68,000.
- the contact received recall letter 06v288000for the replacement of the lower ball joint on a 2004 chrysler jeep liberty.the contact has been told that they will not have the part available until april.the vehicle has 34,000 miles.the engine size was unknownby contact. There has been no failure to date.
The contact owns a 2004 jeep liberty.beginning on december 20, 2006, the contact has received two notices for recall number 06v288000 (suspension:front:control arm:lower ball joint).he has attempted to schedule appointments for the recall repair, but the dealer continues to inform him that the parts are unavailable and they do not have time to make the repair.the manufacturer places him on hold each time he calls.the vin was invalid.the current and failure mileages were 30,000.
I was driving along approaching a stop sign when suddenly the car lurched and stopped. When i turned the wheel to move out of the center lane, the ball joint fell out of the wheel and the control arm fell to the pavement.
The contact owns a 2004 jeep liberty. The contact stated that while driving at 35 mph, the steering wheel became difficult to maneuver. The vehicle was merged to the side of the road and after inspecting it the contact noticed the front passenger ball joint was fractured. The vehicle had not been repaired. The contact received a notification for recall nhtsa campaign number 12e047000 (suspension). However, the parts needed for the recall repairs were not available. The manufacturer was made aware of the failure. The approximate failure mileage was 140,000.
-while driving at 25 mph the engine on a 2002 hyundai santa fe completely lost power.the contact stated that the vehicle lost the power for the steering, and the power brakes.the contact stated that weather at the time of the incident was cold with some light snow on the road.the contact had the vehicle towed to the dealership and can provide a copy of the invoice once the repairs are done on his vehicle.
Dt*:the contact stated while driving 15mph across the railroad tracks, the left front lower ball joint fractured without warning.the vehicle was towed to an independent repair shop who replaced the lower ball joints.the manufacturer was not contacted.
-the contactrfeceived nhtsa recall 06v288000on 2004 jeep libertyconcerning the lower ball join.the contactcalled trioano dodge, his local dealership, they stated that they didn't have any parts available ,and couldn't givethe contact an estimate on how long it will take in order to repair his vehicle.
Contacted this website 8/7/07 regarding dealer refusal to comply with recall notice sent to me regarding 2004 jeep liberty (odi number) 10198796. Would appreciate any information about what has been done or is being done to rectify this situation. Thank you.
I recently received a letter about a lower ball joint recall on my 2004 jeep liberty. Although the manufacturer fixed the recall i was informed at the time of service that i now have to spend $40 to have the automobile aligned due to the recall service. I contacted chrysler and they informed me that the recall did not cover the alignment although the alignment was needed because of the service performed under the recall. I feel that any service needed due to a recall should be part of the recall.thanks for your help,james jones.
The contact owns a 2004 jeep liberty.the contact receivedrecall f23 regarding the lower ball joint that has not been honored.the contact began hearing crunching noises.he calledthe dealer at least once a week, and was told that the parts were unavailable.the contact stated that itwas taking too long to repair the vehicle because heneeded the vehicle everyday.the current mileage was 56,000, and failure mileagewasunknown.
I have a 2004 jeep liberty. It is still covered under warranty. First i had trouble with the transmission. It is not shifting properly. I took it to two dealers who told me that there was nothing wrong with it. I then found out from my local mechanic that my ball joints were bad. He took me right under the car and showed them to me...they are loose. I took it to one dealer for this, and once again i was told that there was nothing wrong with it. I was told that it met their "factory specs". I now suspect that this is why my transmission was deemed o.k...it met their "factory specs". Why bother having a warranty if your not going to take care of problems with the vehicle???i now find out that my vehicle is included in a recall for....surprise, surprise....bad ball joints!!! only problem is, i have to wait (and drive around with bad ball joints) until they get around to sending me the notice. Totally unsafe and not good for my tires. This could of been taken care of 3 months ago when i originally took it in.
- the contac receivedaq recallregardingball joint forthe2004 jeep liberty, currentmileage was 32000 .the contactcomplained that it wastaking too long for the recall to be remedied. There had been no failure to date.8ak
I own a 2004 jeep liberty sport.i love it!i bought it from a jeep dealership & get all the service work done at the dealership as well.there have been no troubles with my jeep until recently.while i was backing out of a parking space i heard a noise and the front passenger side seemed to drop. I parked the jeep into my parking space with a terrible grinding noise as to not get hit since i was blocking the drive.i called for road side assistance to have it towed as it was not drivable.the front passenger side was sitting much lower than the driver side.when the tow truck arrived, the driver couldn't believe what he saw.the lower front ball joint had completely separated from the control arm and the tire was on the line of completely falling off.he was not equipped to remove it from the parking space without causing more damage to it at that time, so i had to have a different tow truck dispatched that would be able to raise it on a dolly and remove it from the parking space to tow it.the next day i spoke to my dealership & they said the 2002 & 2003 models had been recalled for this exact same problem.thank goodness that this happen while i was just backing out of a parking space! i drive 35 miles one way to work on the highway at 55-65 miles per hour every single day.this would have been deadly if the ball joint had broken while i was driving on the highway!my factory warranty had expired since my jeep has over the standard 36,000 miles so i had to pay for the expensive repairs on my own.the dealership suggested that i contact chrysler customer service to pursue reimbursement of this repair bill that totaled over $2,000 for the new lower ball joints on both front tires, replacement of the axel and a new wheel as it was damaged when the ball joint broke.i have called chrysler customer service and they have not said they won't reimburse me for the repairs, but contacting the dealership for more details before they decide.
2004 jeep liberty with a recall on ball joints customer is asking did nhtsa say that each dealer only gets 3 sets per week**ccthe consumer has been waiting for parts since december 2006.
-the contact received recall notice f23 (lower ball joint).the contact has taken the vehicle to the dealership (pleasant hills jeep), and they told her that it will be a two month wait for the repairs.they offered to check her lower ball joint but would not replace it.
My husband had been saying that the steering was really tight and when you turned you actually had to turn the wheel to straighten the car back out normally the wheel will come back on its on in all other vehicles that we have had. I was exiting a shopping mall parking lot when all of the sudden it sounded and felt like the bottom had fallen out of my jeep. So i stopped there in the middle of the road. My mother who was with me suggested that she thoughti had a flat tire. I got out of the vehicle and did not have a flat tire instead my lower left ball joint had fallen out and was sitting in the inside wheel well on the drivers side. It was towed to the jeep dealership where it was purchased and repaired the following monday.of course it was not covered under the extended warranty that came with my car so i had to pay out of pocket.
I have a ball joint failure on my jeep liberty 2004. The milage is 21000 miles only. This is the same problem that as been recall for 02 and 03'.
I own a 2004 jeep liberty that has been involved in safety recall f23 (lower ball joints).i called the dealership today to schedule my car to be repaired, and they explained that "we can only order three of these parts a week" and that it may be some time before they can repair my car.i went ahead and ordered the part today, but i feel that their response is not acceptable and timely.
2004 jeep liberty, ball joint broke, wheel fell off,had to replace front lower ball joint, wheel, & right axle shaft.only had 52,000 miles.the factory did pay 50% of repair.i had complained to dealer during warranty period that i heard a noise when going over speed bumps in the front right passenger side and that the vehicle veered to the right.after repair i no longer hear the noise and the vehicle does not veer to the right.
Vehicle was diagnosed after only 50k miles that ball joints and sway bar was "bad".vehicle was in reverse, going less than 5 mph when the vehicle suddenly dropped on the front passenger side with a loud thud and a grinding.upon observation, the ball joint had come loose from the wheel, dropping the axle to the ground.this caused the wheel to push up on the fender, bending it out of place. Ball joint andlower control arms wasreplaced.
I brought my 2004 jeep liberty into milford jeep for safety recall f23.the recall was to replace the lower ball joints.when i asked if a wheel alignment was going to be done, they said it would not be done.in checking with daimlerchrysler, i found out that they do not approve a wheel alignment and, if one is done, it would be at the owner's expense.i know the alignment was good prior to the ball joint replacement as my tire wear was even.but,now i will have to have a wheel alignment done as there is indications in my steering that suggest it needs an alignment.i can not believe that a ball joint replacement shouldn't include a wheel alignment.even if i was experiencing the problem that the safety recall addressed, it would be because of the defective ball joint assemblies that were in the jeep liberty.
- the contact stated that she received recall letter 06v288000 for the lower ball joint onthe 2004 chrysler jeep liberty.the contact had an appointment for the recall repair, but the part did not come in. The dealer advised the contact they will notify her when they havepart.the contact has not experienced any problems with the vehicle.the dealer informed the contact they werenot getting the part in on a regular basis.updated 02/22/07.
Front driver side ball joint snapped and the front drivers tire bent inwards hitting the inside of the fender.the actual breakage of the ball joint was preceded by a loud snapping and grinding noise.the vehicle could not be driven after the ball joint failed.
The front passenger side ball joint separated from the steering knuckle.my tire then crashed into the pavement while i was driving causing my tire to blow out & break my wheel (rim).no repairs have been done to my vehicle as of yet.daimler chrysler is denying that my vehicle is part of the recall.
Dt*:the contact stated the front driver's side of the vehicle fell on the ground while backing out a parking space.the vehicle was towed to an independent repair shop, where it was determined thedriver'sside lower ball joint needed to be replaced.there isnhtsa recall, # 03v460000, regarding the lower ball joints.the vehicle has the same problems as indicated in the recall; however, it is not included in the recall due to the vin.the contact indicated that it was the front driver's side lower ball joint that broke apart. However, he replaced both the driver's side and passenger's side ball joints because he believed that the passenger's side would also break apart.
Dt*: the contact stated a nhtsa recall letter # f23, for the suspension: front: control arm: lower ball joint was received; the service dealer was called for an appointment.the service dealer informed the contact the vehicle was 194th on the wait list and only 3 replacement kits were delivered each week.the manufacturer was notified.
The contact owns a 2004 jeep liberty.the contact received recall notice # 06v288000 (suspension:front:control arm:lower ball joint) on december 16, 2006.the dealer stated that they would put her name on the waiting list and contact her when the part arrived.as of june 27, 2007, the recall repair has not been performed.the dealer stated that they only receive three or four parts per week.the contact felt that the waiting period is too long.no failures have occurred.the current mileage is 27,000 and the failure mileage is inapplicable.
- the contact called about nhtsa campaign id number : 06v288000.the contact called the dealership and the dealership explained that due to the lack of parts they will not be able to work on vehicle for another 2 months.
At a recent visit to the chrysler/jeep dealership, (16021 miles on the odometer) i had them inspect the lower ball joints on my 2004 jeep liberty. They told me that they were leaking fluid and would replace them under warranty, which they did. They explained that there was no chance of failure, but felt it was better to replace them.
2004 jeep liberty recalled for ball joint separation**ccthe consumer contacted the dealer and was told that it would be about two weeks before parts would become available.the consumer was told that he would be contacted when the part arrived.four weeks went by and the parts still hadn't arrived.the consumer was disappointed to learn that the dealer isn't really sure when they will received the parts from the manufacturer.
The contact owns a 2004 jeep liberty.the contact receivedrecall notice in november 2006 for the lower ball joints.the contact spoke with the dealer on four occasions ,and they did not have the parts.the current and failure mileage were 16,000.
-the contact receivedrecall 06v288000concerning the lower ball joints. The contactcalled a dealership, who stated that they were waiting for parts ,and didn't know how long it will take for them to service the vehicle.the consumer was told not to drive the vehicle. Updated 02/06/07.
2004 jeep liberty customer has concerns about recall f23 lower ball joints because the shop didn't havethe parts**cc
In the weeks leading up to the lower ball joint failure, we noticed problematic steering (turning harder) and weird noises coming from the front end. (specifically "creaking" noises while turning the wheel at low speeds)on 6/17/06 we noticed the liberty pulling hard to the right.later there was a loud "clunk" and steering was lost.got vehicle over to the side of the road and got out to inspect, didn't see anything.got back in and turned the wheel to the left and right and the driver's side front wheel fell off of the liberty.this was due to a lower ball joint failure.luckily, no damage was done to the fender.extended warranty (liberty had 44,100 miles at the time of incident) covered ball joint repair.
This 2004 jeep liberty sport was moving less than 5 mph in a parking lot when the left front ball joint fell apart, damaging the axle and pushing the left front tire into the wheel well at an angle. The failure resulted in driver having no steering control and the vehicle was towed to the dealer. Front left ball joint and axle replaced under drive train warranty with $50 deductible. This problem in this model is under nhtsa investigation and we think a recall is needed.
-the contact owns a 2004 jeep liberty.the contact receivedrecall notice 06v288000 on december 28, 2006. The contactwasvery concerned and must drive the vehicle daily to perform her job.the dealerwasunable to schedule an appointment before the end of the month since daimler chryslerwas only sending 3 replacement parts per week. To date, the contact has had no problems with the jeep.
No events proceeding.while backing, lower ball joint separated from the spindle.have not spoke to the manufacture yet.
The contact owns 2004 jeep liberty.she received a safety recall notice for the suspension: front: control arm: lower ball joint (nhtsa campaign #06v288000) in december of 2006 and another one on august 1, 2007.as of august 2, 2007, the vehicle has not been repaired.there had been no failure to date.the current mileage was 5,850.
I recently brought the recall information up to my dealer, bertera metro jeep, during a routine oil change. They told me there was no such recall. On 8/22/06, i was driving my 2004 jeep liberty when all of a sudden my whole car just stopped and my front suspension dropped. I contacted bertera metro jeep and they still stated there was no such recall. I was shaken up and scared not to mention the damage to my vehicle. Now they are telling me that they will only fix the ball joint and are not responsible for my tire damage or any other damage. What should i do?
-the contactwnsa 2004 jeep liberty.the contact received recall o6v288000 regarding lower ball joint. The contact called the dealership in her area,and they stated that it c ouldtake months in order for them to set up a service repair for the recall, but could not give an estimate. The vehicle hadno failures to date.the current mileage was 54,000.
Dt*: the contact stated while driving various speeds, there was a pronounced vibration within the front suspension.there was a nhtsa recall, #06v288000 on the vehicle regarding the front lower ball joints.the parts needed to repair the vehicle were not available at the local dealership.the manufacturer was alerted, and confirmed the parts were not available.
-the contact has a 2004 jeep liberty withan odometer reading of 30000 miles and received the recall for the lower ball joint #06v288000.the contact called the dealer and she was put on a waiting list, and she also called the manufacture in regard to the wait. The contact stated that the wait is very long and dealer needs to receive more than three ball joints kits a week.there have been no failures to date.the consumer traded the vehicle, because the recall was not one in a timely manner. Updated 03/19/07.
I received a recall notice from daimler chrysler regarding my 2004 jeep liberty for a ball joint recall #f23and have been waiting for more than seven months for the recall work to be performed.dealers in my area claim that chrysler is not providing parts in a timely manner and they will not perform the work.they cannot determine when this defect, which directly impacts the safe operation of my vehicle, can be performed.
- the contact stated that she received recall letter 06v288000for the lower ball joints on her 2004 chrysler jeep liberty.the dealer has had to cancel her appointment because the part did not arrive.the dealer will call the contact when they have the part.the vehicle has approximately 30000 miles.
Dt*: the contact stated while traveling 58 mph on dry road conditions, the vehicle hit a pothole, and a loud pop was heard from the front end.the vehicle landed in a ditch, and upon visual inspection, the front passenger fender was sitting on top of the front passenger tire.the vehicle was towed to an independent repair shop, who determined that the front lower ball joint had fractured in two.the contact encountered a nhtsa recall #06v288000 on the vehicle regarding the suspension: front: control arm: lower ball joint.the contact never received a recall notice, and planned to notify the manufacturer after filing a complaint with the nhtsa.
-the contact owns a 2004 jeep liberty.there is a recall for the lower ball joints. The nhtsa campaign id number is: 06v288000.the earliest the dealer can schedule an appointment to honor the recall is in 30 days.the contact doesn't know the current mileage.there have been no failures at this time.
-the contact received a recall letterf23forlower ball joints.she called the dealer and was told it will take 6 weeks for the lower ball joint partto arrive.the contact has presently not experience a failure.updated 1/19/2007 -
Dt*: the contact stated there were no problems with the vehicle.there was a nhtsa recall, #06v288000 on the vehicle regarding the front lower ball joint.the parts needed to repair the vehicle were not available at the local dealership.the manufacturer confirmed the parts were not available.
While exiting a parking lot at about 10 mph the 2004 jeep liberty i was driving made a loud banging noise and then a grinding noise.i stopped the vehicle and got out to inspect the problem.i found that the lower ball joint had separated and was shocked to see that on a vehicle with 40,000 miles.i had the vehicle in the shop at 35,000 miles complaining of a creaking noise while turning and a clunking noise over bumps and they said they could not duplicate the problem and did not see anything wrong.i would highly suggest that this be a recall or at least a technical service bulletin for the mechanics.if nothing is done to worn the owners of these vehicles more people will be killed!!!!! i know the 2002 and 03 models were recalled and reading all these problems with the 04's it is painfully obvious that the problem was not corrected by the engineering dept. At dm.i just had the vehicle towed to my local dealer and if this problem (and the torn cv boot, trans seal and rim) are not repaired under warranty i feel there is a lawsuit in order.i think it should be an auto manufactures primary goal to keep there customers safety priority #1.
Dt*: the contact stated while driving various speeds on rough road conditions, a squeaking noise was present within the front suspension.there was a nhtsa recall, #06v288000 on the vehicle regarding the front lower ball joints.the parts needed to repair the vehicle were not available at the local dealership.the manufacturer was alerted, and confirmed the parts were not available.updated 12/28/2006 -
- the contact called regarding the2004 chrysler jeep liberty.the contact received recall06v288000.the contactwas number 165 on the waiting list.the contact has been on the list between 6-8 weeks.she had the vehicle inspected,and was told that the lower ball joint needed to be replaced.the current mileage was 26,000. There had been no failures to date.
The contact owns a 2004 jeep liberty.the contact stated that his vehicle is under safety recall number 06v288000 (suspension: front: control arm: lower ball joint).since january of 2007, he has attempted to schedule an appointment at two different dealers, but has not received a response.his name has been placed on a waiting list.the current mileage was 13,800 and failure mileage was 12,000.
Dt*:the contact stated while driving at any speed, there was a creaking noise coming from the front driver side wheel area.the dealership determined both lower ball joints needed to be replaced.updated 3/3/2006 -
I was entering the interstate from an entrance ramp.at the top of the ramp, i heard a loud pop & steering became difficult.i pulled out of traffic next to a concrete wall and stopped to check if i had a tire blow-out.upon seeing the tires were okay, my husband got into the vehicle, put it into gear and began to drive it.within 3 feet, the ball joint assembly apparently gave way & the left front of the vehicle fell, resting on the top of the tire.we were stranded for about an hour at the entrance ramp/interstate connection in a severe thunderstorm, praying for our lives.i am diabetic, and the stress caused my blood sugar to rise and i went into tachycardia. Fortunately, i had medication with me and did not have to go to a hospital.aaa sent a flatbed wrecker to take the vehicle to a nearby dealer who, after jeep refused to replace the parts at their expense, repaired the jeep using our previously purchased extended warranty. I do not know if the old parts are available.
My vehicle, a 2004 jeep liberty, has been safety recalled (f23) for lower ball joint replacement.although i had heard of the recall in fall of 2006 my dealer would not take action until i received formal notification of the recall which i received in early january 2007.shortly after receiving the recall notice i contacted my dealer to make an appointment.dealer informed me that parts were on order and not expected for at least a month.my name was added to a wait list.i contacted the dealer today and was informed that parts would not be available until may 2007.i feel this is an unreasonable time to correct what daimlerchrysler characterizes as a condition that "can result in a loss of steering control and can cause a crash without prior warning".and i'm supposed to keep driving it?updated
While driving the 2004 jeep liberty and shopping at home depotthe right side tire completely fell off while finding a parking spot. Had car towed for repair. Had to have upper and lower ball joints replaced, and sustained fender damage. Submitted request for reimbursement to chrysler/jeep, and they only paid for half of the replacement of the lower ball joints only. Did not reimburse for towing or fender damage.
Dt*: the contact stated a nhtsa recall letter # f23 was received on 12/05/2006, for the suspension: front: control arm: lower ball joint.when the sales/service dealer was called, the contact was informed a name and number would be added to the wait list, but there was no time frame to when the parts would be available.the manufacturer was not contacted.
Lost control of my 2004 jeep liberty after a road shift that sent the suv in a tizzy on two wheels until i finally hit the car in front of me. There is a recall on the ball joints and i have not heard from my dealer as to when this is going to be fixed or installed on the recall. Wondering if the two are related??? i was notified about this recall in december and it now has been 4 months and no word from the dealer.
- the contact received her 2004 jeep liberty lower ball joint recall (06v288000) on january 1, 2007 and chrysler is not honoring the recall and getting the repair processed in a timely manor.the contact stated that this was her only vehicle.there are only 3 parts per week being disbursed to each dealer.
2004 jeep liberty lower ball joint failure.
I received a safety recall f23 - lower ball joints for my jeep liberty that said it could result in a loss of steering without prior warning yet the parts are not available to have it fixed for over six months!!!!!!!!!!! how am i suppose to feel driving my car until it is fixed????
The contact owns a 2004 jeep liberty.in january of 2007, the contact received recall notice # 06v288000 (suspension:front:control arm:lower ball joint).the dealer placed her name on the waiting list for the repair and stated that the wait time would be significant because they were only receiving a few parts per week.as of july 17, 2007, the vehicle has not been repaired.there have been no failures to date.the current mileage is 69,779 and the failure mileage was inapplicable.updated 09/05/07.
While driving into a gas station (before entering the expressway) my wheel came off on the front passenger's side of the vehicle.the vehicle lunged forward, the wheel fell off and fluids leaked out of the vehicle.luckily this didn't happen on the expressway.reliable?
The contact owns a 2004 jeep liberty.while driving 38 mph, the vehicle pulled to the right and drove into a ditch.she turned the steering wheel to the left and crashed into a drain pipe, which caused the vehicle to roll over.the tow truck driver believed that a failed axle caused the crash.the insurance company stated that the vehicle rolled over due to crashing into the drain pipe.the driver sustained a broken wrist.the contact received a recall notice for the lower ball joint (nhtsa campaign id # 06v288000) one month after the crash.the dealer has not inspected the vehicle.the vehicle was destroyed.the current and failure mileages were 99,800.
Dealer quoted me 47 weeks to replace jeep liberty lower ball joint, refer to safety recall f23. Contacted jeep hotline and they indicated this was an acceptable waiting period. A waiting period of 47 weeks is a serious safety hazard.
Customer received a recall f23 from daimler chrysler and customer has as concerns**ccthe consumer was placed on a list for the recall. The manufacturer was sending out very few parts.
Lower ball joint failure on 2004 jeep liberty sport 4 wheel drive.
-the contact received recall notice 06v288000 for the lower ball joints. The contact called the dealer,and they told her that she will have to wait until may to have the vehicle fixed. The contact felt that this was asafety concern because she had to drive the jeep everyday.there has not been a failure to date.updated 1/31/2007 - the consumer was told that the manufacturer is only releasing 3 all joint as week to the dealers.
Backing out of my mother's driveway and the driver's side frontball bearing broke into.the front of my jeep was damages severely as well as the rim etc.my jeep only has 50,000 miles on it.very upset to read that other's have had this same problem and there is no recall on this vehicle.this is a major problem and chrysler needs to recall this 2004 jeep if it has happened to even one family.
Right front ball joint broke on my 2004 jeep liberty. Fortunately we were travelling at a slow speed. Service manager at dealer reported no corrosion.
The contact received recall notice #06v288000 for the 2004 jeep liberty concerninglower ball joints on december 13, 2006.the contact's lower ball joint failure was repaired 5 months ago.the contact's recall notice stated that the lower ball joints must be repaired again.she wasnumber 84 on the waiting list to have the vehicle repaired ,and wasconcerned with the safety risk while driving the vehicle.the contact stated that she had to pay for an alignment to replace the lower ball joints.
I recently received notification of a safety recall for my 2004 jeep liberty with regard to the lower ball joints.the problem is that water may enter into the front suspension lower ball joints on my jeep.this can cause the ball joint to corrode and separate.ball joint separation can result in a loss of steering control and could cause a crash without prior warning.i contacted my dealership in order to get the part ordered and line up an appointment to have the repairs completed.the dealership was contacted on 01/24/07..the day after i first received notification of the safety issue.they informed me that they would order the part and call me to set up an appointment to as soon as the part came in.i had not heard from the dealership, so i called them on 02/13/07 to inquire about the "ordered" part.there was no record of a part being ordered.therefore, i placed the order again on that day and asked if someone could call me back to give me an idea of when i could be scheduled for an appointment and how long it would take for the part to come in.i have not been contacted since that last call.i was told by the phone attendant at the dealership that the manufacturer is only sending the service area 3 ball joints at a time--and that is why its taking so long for me to be serviced.i asked the attendant how serious was this recall and if i was in any danger.she asked me if my car was operating properly and i told her yes to my knowledge it was, and she told me that i was probably ok.i would really like to know why it is taking so long to have my car serviced and should the dealerships be taking such a cavalier approach to this recall?
- while driving a 2004 jeep liberty at 65 mph, with clear road conditions the contact lost control of the vehicle and the vehicle flipped over.before the incident contact had no warning of any malfunction to the vehicle.contact took the vehicle to discount tire on 1/04/06, and thestated that the tires were cupping, and it probably had to do with the lower ball joints wearing out and getting loose.the contact never received a recall o6v288000 , and he felt that this vehicle should be covered underthe recall. Contact can provide copies of the police report, repair invoice and pictures.
My 2004 jeep liberty tire broke off.the mechanic's all said it was a right lower ball joint and cv joint on the passenger side.there was no suspension damage or tire nor wheel damage it has approx. 37,000 miles on it, leaving me with the shop bill of over $600.00.
My 2004 jeep liberty has a recall for the (f23) lower ball joints.i took my vehicle into a jeep dealership on 18 january to have the problem corrected.i was told that the parts were on backorder through chrysler and that it would be at least 6 weeks until they arrived.on 2 february, approximately 8:00 am, i was leaving my home for the airport.i was still in my driveway thankfully when the accident occurred.my vehicle had a sudden jolt and the right side of the jeep fell, burying my right front tire.the lower ball joints had separated with no warning.it caused additional damage to the tire and undercarriage.i would hate to think what would have happened if i were on the road or highway.this recall is so severe!this will cause deaths if someone doesn't do something about it.how can they not have enough parts for such a severe recall???my jeep was towed to the a dealership.they did manage to fix it along with the additional damage that this recall caused.
I received a letter from daimler chrysler corporation about a safety recall for 2002 through 2006 model year jeep liberty vehicles, which can cause ball joint separation and can result in a loss of steering control and could cause a crash without prior warning.(daimler chrysler corp. Suggested to make an appointment as soon as possible)my complaint is that i called the dealer on january 2nd, i made an appointment, the closest date was two weeks after i called, i thought it was a long period of time considering the type of problem, but one day before my appointment date, i decided to call the dealer to confirm my appointment, and big was my surprise when they told me that my appointment was cancelled and that i have to wait until i hear from them again, it's been a week since that incident.my concern is that i may be involved in a crash because of this problem, and would like to have this recall solve as soon as possible.
Received a recall for jeep liberty for lower ball joint, on the recall it states "this can cause the ball joint to corrode and separate. Ball joint separation can result in a loss of steering control and could cause a crash without prior warning." i called the dealer and the parts are on 3-6 month back order.i would think something this dangerous would not be delayed this long.
-the contactowns a 2004 jeep liberty with24000 miles, and she received recall 06v288000for the lower ball joint. The contact stated that she called several dealerships, and two of them would not put her on a waiting list, and one told her that it will be months before they will be able to repair her vehicle.
A wobbling sound heard in front of vehicle while driving, along with noticeable wear on the inner portion of the front tires at 35,000 miles (or less), as well as the car pulling to the right, led me to bring the car into the dealership for servicing at which point they replaced the lower ball joints for both front tires.wobbling still exists as an alignment or replacement of worn tires was not performed under warranty.
Lower right ball joint separated leading to loss of control.
With no warning whatsoever, the left front lower ball joint on my vehicle broke while i was backing out of a parking space. The vehicle did not make any unusual noises nor were there any noticeable problems prior to the part breaking. When the ball joint broke, the wheel was also damaged. When i had the vehicle towed into a jeep dealer, i was informed that there was a recall on 2003 jeep liberty's for this problem, but no recall had been issued on the 2004 model. The mechanics at the dealership told me that this part should be expected to last much more than the 1 year, 9 months & 40,000 miles of my vehicle life. My extended warranty covered the cost of replacing both front ball joints (except for a $100 deductible) and i had to pay to replace the damaged wheel. ($317.55).we were away from home and had stopped for something to eat at the time this happened.just think of the possibilities if we were enroute or returning via the expressways at speeds between 55 and 70 mph.i have contacted daimler/chrysler customer care and they seem unwilling to discuss this possible defect on this vehicle.
Dt*: the contact stated a nhtsa recall letter # f23, for the suspension: front: control arm: lower ball joint was received on 12/8/2006.in october, 2006, the independent mechanic informed the contact the ball joints were under a recall and the vin was included in the recall.when the service dealer was notified, the contact was informed there was a wait list and the parts were back ordered.when the manufacturer was contacted, the contact was informed an appointment could be scheduled to inspect the ball joints but the parts were still back ordered.
2004 jeep liberty.ball joint failed while driving.
Put 2004 jeep liberty with less than 29000 miles on it in reverse and heard loud noise.the ball joint had broken and wheel was falling off.towed to dealer where it was replaced under warranty and hopefully with a good ball joint, but dealer refused to replace left ball joint until a recall is issued by daimler chrysler for the 2004 jeep liberty's.
- the contact received eca; 23 recall l on december 11, 2006 for 2004 jeep liberty.the recall letter stated: theball joints can cause loss of steering control or crash without prior warning. Thedealer explained that daimler chrysler was sending 2 to 3 parts per week.the dealer told her that this vehicle could be serviced in march 2007. Akthe consumer has not experienced a failure. Updated 01/29/07.
- the contact has a 2004 jeep liberty that is involved in the ball joint recall.the contact has called two dealership in her area and, they stated that it can take 3-4 months in order for them to set up service for the recall. Nhtsa campaign id number : 06v288000.no failure has occurred to date.
Dt*: the contact stated that while driving 10 mph, control of the vehicle was lost.since the vehicle was traveling at a low speed the vehicle could be stopped.the service dealer determined that the front ball joint separated from the steering knuckle.
2004 jeep liberty. Consumer writes in regards to vehicle ball joints *tgwthe consumer stated the lower ball joints were replaced. The consumer is seeking reimbursement, since a recall was issued.
The contact owns a 2004 jeep liberty. The contact stated that while driving approximately 30 mph, the front lower ball joint fractured and an abnormal noise emitted from the front of the vehicle. The vehicle was towed to the dealer. The vehicle was not diagnosed or repaired. The contact believed that the failure was directly related to nhtsa campaign number: 12v085000 (suspension). The manufacturer was made aware. The failure mileage was 122,000.
-the contact received the recall06v288000 for lower ball joint. The contact went to the dealer, and they told him that it will be a three month wait. The dealer told the contact that they only get three parts a week.
The contact owns a 2004 jeep liberty.while driving approximately 40 mph, the vehicle pulled to the right and the steering began to fail.the contact attempted to have the lower ball joint recall repaired in march of 2007.she also received an f23 recall letter on july 24, 2007. The jeep dealer stated that they did not have any parts available.the contact is aware of the risk involved while driving the vehicle.the failure mileage was 41,000 and current mileage was 42,000.
Dt*: the contact stated that conflicting information was received regarding the status of the vehicle and whether or not the vin was included in recall# 06v288000 pertaining to the lower ball joint.the manufacturer notified the contact that the vin was not included, however another staff member at the manufacturer was contacted, and stated that the vin was included.a service dealer was also contacted, who stated that the vin was included.no recall notice was sent to the contact.updated 12/15/06.
-the contact has a 2004 jeep liberty thatwas involved in the ball joint recall f23.shecontacted the dealership in her area, and they stated that it could take 8-12 weeks in order for them to set up service.
I received a recall notice for my 2004 jeep liberty in the mail in december (safety recall f23 - lower ball joints).i admit, it took a bit for me to call to make my appointment to get the car fixed because of personal issues.i called my local jeep dealer on 2/5/07 and was told there was a wait of at least 150 people ahead of me because they are only shipped 3 of the parts that need to be replaced a week.at that rate, it will take me, and many other people, almost a year to get my car repaired!the woman even told me that the wait there was one of the shorter ones in the area.
My wifes car is a 2004 jeep liberty sport [xxx], and she is the main driver of this vehicle.on march 31st 2006 i decided to take her car to michigan that day.when i got in it i noticed that the steering was not right.the problem was that it seemed like you really had to work at keeping it going straight down the road.when turning the vehicle it didn't want to straighten back out like most cars do.you actually had to turn the wheel to get it going back in a straight direction again.i decided i needed to stop and have a trained service technician look at the vehicle that morning.when i got there and explained the problem to the maintenance man he said lets take it for a test drive.he stated that he didn't see a problem with the vehicle going down the road but did notice it was a little hard to turn.he stated that they couldn't look at it that day, so he scheduled for me to bring it by on wednesday april 5th which was 5 days after i had taken it by.he assured me everything was okay and that it was alright to drive.on april 4, 2006 my wife called me at 9:05 a.m. To let me know that the car had broken down.i asked her what was wrong, and she stated that she barely got it into the ymca parking lot where she was dropping off my 3 year old for preschool.when it broke my wife said the vehicle dropped like she had a blow out.the wrecker stated that it was a broken ball joint and could not believe this since there is only 24,000 miles on the vehicle.thank god this happened at a slow rate of speed instead of going down the highway at 65 mph with my three year old and seven year old sons in the car.they could very well put another defective part on this vehicle, and i am terrified to put my family back into this car since there has been no recall or retro fit.the next time could cost my family their lives.i hope this issue can be resolved safely before someone gets seriously hurt.the liberty is at shop waiting for repair.
Jeep liberty customer has concerns about recall f-23 lower ball joints customer wants reimbursement for rent a car due to shop waiting list to fixing car**cc
2004 jeep liberty. Consumer states vehicle front end fell to the ground while stopped at a light. *tgwthe consumer had the vehicle towed where they repaired the lower ball joint and upper control arm and ball joint on the driver's side. The consumer stated a recall was issued. However, he never received a recall notice. Recall #06v288000
-the contact has a 2004 jeep libert.the contact recived recall nhtsarecallm campaign id number : 06v288000concerning lower ball joints. The contact called a dealership in his area, and they stated that it couldtake 4-12 weeks in order for them to set up the recall repair service.
I received a safety recall f23-lower ball joints notice.this is case ea06008.i called my local dealer, hoselton in east rochester, ny.i was informed that the wait time would be approximately 40 (forty) weeks.this does not seem to be a reasonable time frame to me.
On march 11, 2006, i was driving my 2004 jeep, liberty into the driveway of my home.as i crossed the threshold of the driveway i heard a loud pop.i parked my vehicle and inspected the passenger side of the vehicle.i saw the suspension system on the ground and the tire turned outward.i called for a wrecker and when the vehicle was moved we could see that the suspension separated at the ball of the joint.on the ground along the path that the vehicle traveled was small metal shavings.i took photographs of the vehicle and collected the shavings.
- on january 4, 2007 the contact received recall letter 06v288000 for the lower ball joints.the vehicle is a 2004 chrysler jeep liberty with approximately 28, 000 miles.the contact has not experienced any failures.the contact has been put on a waiting list.the contact has also filed a complaint with chrysler corporation.
Dt*:the contact stated a nhtsa recall letter #06v288000 was received regarding the front lower ball joint.the parts needed to repair the vehicle are not available at the local dealership.the manufacturer confirmed the parts are not available.updated 1/29/2007 -
Daimler chrysler will not reimburse me for a front end alignment performed at the time of a safety recall for ball joints. A safety recall for defective ball joints was mandated by the nhtsa on jeep liberty's. Ball joint failure can result in loss of steering control and crash. To determine proper installation on new parts and correct position a front end alignment is necessary. Further information is available.
Jeep liberty customer is requesting reimbursement of the cost of car repair and car rental related to car accident/crash caused by the loss of steering control**nar**ccthe consumer received a recall notice in the mail regarding the ball joints. .
I received a recall notice of the lower ball joints of my car.the recall notice states that ball joint separation can cause a loss of steering and could cause a crash without prior warning.yet i ordered the part at the dealership over two months ago and the part has not come in yet!!!
This is an update to an earlier complaint that i filed, as there appears to be no mechanism to update a complaint.there have been many complaints prior to this one on suspension:front:control arm:lower ball joint.this complaint is also for the same problem.i leased a jeep liberty 2004 with 37800 miles on it.while driving to a destination, i lost my way and had to turn into a car park.while in the car park, i suddenly noticed the passenger side of the car dip down with a loud noise.as i parked the car, the car fell further down, so i parked and got out of the car.looking at the car it appeared to be leaning to the passenger side.next day while the car was being put on the tow truck, i noticed that both the wheels were falling apart and the middle part of the axle (or whatever holds the two front wheels together) was broken and dragging on the ground.the car had no problem up until this point and it is only 18 months old.thankfully this whole episode happened while i was in the car park.had it happened on a highway, it would most likely have been fatal.the car was taken to a jeep dealer (a week ago).it will be returned tomorrow with me having to pay the full cost of repair.i will argue this with the jeep dealer tomorrow, as jeep should take responsibility for the car falling apart and should not only absorb the cost of the repair, but also investigate what went wrong as this kind of failure is bound to be fatal.if the jeep dealer is not accommodating, we will pursue this through the nhtsa as well as the better business bureau.worst case we will have to higher a lawyer.
Dt*:the contact stated the vehicle was taken to the service dealer about a year ago because there was a slight vibration in the front end.the dealer inspected the vehicle and determined the tires needed to be rotated.the vibration continued and progressively became worse.today, while driving 30 mph the contact heard a loud grinding sound followed by the vehicle's failure to move forward.the vehicle was towed to the dealer, but has not been inspected.upon visual inspection, the contact noticed the lower ball joint was separated on the passenger side. Updated 7/3/2006 - the driver's side windshield wiper arm came loose twice.the wiper arm was realigned to factory specs and tightened to the correct torque setting.when the consumer used the turn signals while the headlights were on the headlights flickered.this is an intermittent occurrence. On another occasions the headlights remained on although the switch was turned off.
Chrysler sends out recall information to customers owning 2002-2006 jeep liberty's. Safety recall f23-lower ball joints. This letter is enough to scare the hell out of anyone especially driving around with my child. Telling me my vehicle could loose steering and cause a crash without prior warning and yet they are only sending out 2-3 parts a week to the dealers. I called as soon as i got the letter a week ago. There is still 43 people a head of me, so therefore this is going to be weeks like 14 weeks before my car can be fixed. To send a letter out to people explaining the danger of this and to contact your dealer right away. They are concerned for our safety. This makes me feel very upset and scared to drive myself around town and even more so having my child in the car with me. I am outraged that they would scare people like this and make you wait months to get the problem fixed. I feel like taking my vehicle and trading it in on another make. I can not believe they are making customers ride around in fear.
- the contact called in to inform nhtsa that he didn't receiverecall notice 06v288000for the lower ball joints.the contact stated that while pulling vehicle on a clear day and another vehicle flagged him down to inform him that driver's front fender came off ,and driver's front tire was damaged as well. The contact was driving about 50 mph.the contact took the vehicle to adealership who informed the contact of the recall.the dealership informed the contact that it would cost him $100.00 for the deductible to have ball joints replaced.the contactpaid the deductible.the contactcontacted chrysler,and was told that he was responsible for the damage to the fender , and that they would not reimburse him for the damage or the tire.
- the contacted received recall letter 06v288000 for the lower ball joints.the vehicle is a 2004 chrysler jeep liberty and has approximately 45,000 miles.the contact stated she had an appointment scheduled for 1/13/07, but the part did not come in so she has been rescheduled for 2/2/07.the contact has not experienced any failures to date. The vin was unavailable.
Dt*: the contact stated while parking the vehicle, the ball joints failed which made the vehicle un-drivable. The vehicle was towed to a service dealer for repairs. The manufacturer was notified. The contact observed a news report pertaining to the problems with the vehicle and contacted the manufacturer again. The manufacturer offered a reimbursement for the repair costs. Updated 09/13/06.
Safety recall f23- lower ball joints on 2002-2006 model jeep liberty vehicles. I called a local dealer and i was informed that it would be several months before they would release the parts and that they had a waiting list of over 140 people
2004 jeep liberty recall for lower ball joint repair.customer stated that the dealership placed her on a waiting list. Customer also states that they have been on this waiting list since march 30, 2007.the consumer stated received a recall on the lower ball joint for her specific vehicle but the recall has not been performed as of yet due to the fact the dealer does not have the parts to perform the recall. The consumer stated purchased a new tire and have the tires rotated to fix the problem but the new tire did not help.the consumer stated contacted dealer who informed her they have not received the part as of yet. The consumer further stated contacted daimler chrysler who would contact the dealer to upgrade the consumers order. The consumer stated was informed to contact another local dealer to no avail. The consumer is requesting help with the recall for this vehicle.
- the contact owns a 2004 jeep liberty.there is a recall for the lower ball joints.the contact has called the dealer and they requested that he call back in a couple of weeks to set up a recall appointment.the nhtsa campaign id number is 06v288000. There has been no failure to date.
Left front ball joint 2004 jeepliberty 40000 kms.
1. Started to have issues with front end(alignment?) @1 1/2 weeks before incident. One day prior to incident, there was a grinding in the front while turning right into a restaurant parking lot.2. Prior to driving the day of the incident, i started the vehicle and turned the steering wheel back and forth at which time the lower ball joint(driver side) failed while in my driveway. While moving vehicle to get out my other car, the rim became gouged from the lower ball joint.3. The vehicle was flatbed and taken to a garage to be repaired. The driver-side lower ball joint was replaced along with an alignment and the front driver's side tire being replaced w/ the spare.
I own a 2004 jeep liberty. I read an article in our local paper in august 2006 concerning recalls.finally received the notification late november - safety recall #f23 from daimler chrysler - lower ball joints.called my dealership immediately.was told i was on a waiting list of 30 ahead of me and that the dealership was only receiving parts to fix 2 vehicles per week.this is ridiculous because i was told i could lose a wheel if those lower ball joints give out.which could result is loss of control of vehicle, accident, injury or death.called dealership on 1/9/07 - there is still 20 vehicles ahead of me.called an 800 number to daimler chrysler on 1/10/07 to complain and my call could not be connected to a customer representative.this is when i decided to file a complaint with you.this vehicle is a family used vehicle.i have a teenage daughter driving and i am scared to let her use this vehicle.i understand it is not my dealerships fault - they state daimler chrysler is slow at sending out the parts.this is unacceptable to me.
The driver side front lower ball joint failed on my 2004 jeep liberty columbia edition. The vehicle has 67,000 miles on it. Failure occurred while making a low speed left turn pulling out from a parking spot. Vehicle was left stranded in the middle off the road with the suspension bearing its full weight on the driver side inner cv joint.
Dt*: the contact stated the vehicle had been on a waiting list for recall # f23 for the suspension: front: control arm: lower ball joint for over a month.the service dealer had not received any replacement kits in over a week and a half.there was noise coming from the front end of the vehicle, when making turns, that may be attributed to the lower ball joint problem.the manufacturer was notified.updated 2/12/2007 -
Dt*: the contact stated no problem had occurred with the vehicle.there was a nhtsa recall, # 06v288000, regarding the front lower ball joint.the parts needed to repair the vehicle were not available at the local dealership.the manufacturer confirmed the parts were not available.
-the contact received recall 06v288000concerning lower ball joint.the contact has called the dealership in her area, and they stated that vehicle was 156 on thewaiting list.*a
- the contact stated that the 2004 jeep liberty with 25000 current mileag)did not have the ball joint problem.the complaintwas that he had not gotten any feed back in three weeks pertaining to how long it would take to honor the recall.
The contact owns a 2004 jeep liberty.contactreceived recall notice 06v288000.chrysler stated that she wasnumber 80 on the waiting list.there wereno failures at this time.
2004 jeep liberty lower ball joint failure.i had to replace (at my cost) the lower ball joints at approximately 40,237 miles.i believe the oem part is defective because failure was such low mileage.original unservicealbe ball joints are in my possession.
- on december 10, 2006, the contact stated she lost control of her 2004 chrysler jeep liberty twice in one day.the first time, the contact was driving at 45 mph, and the road conditions were dry.the contact lost control of the vehicle, and the vehicle spun around.the contact was able to regain control of the vehicle.the second incident also happened on december 10th ,2006 the vehicle was being driven in wet conditions for approximately 4 hours.the contact lost control of the vehicle causing her to barely hit the vehicle in front of her.the chrysler jeep flipped landing on its wheels.the contact does not know the details of the vehicle flipping, but said there was a witness.the airbags did not deploy.the vehicle was destroyed.the contact was injured.there was a police report filed.the vehicle had 70,000 miles at the time of the failure.the contact received recall letter 06v288000 on december 28, 2006.
After reading many complaints about lower ball joint failure on the 02-03 liberty, i got concerned and check the lower ball joints on our liberty. We have an 2004 jeep liberty with approx. 32,000 miles. Upon checking we discovered that driver side lower ball joint had approx 1/4 inch play in it. The passenger side had maybe a 1/16 inch play. Called the dealer and was instructed that it would not be covered under warranty as they blamed the lift on the failure. This is not caused by the lift it is a pre existing problem. Chrysler fix to this was to install a heat shield behind the rotor and in front of the ball joint. However, that is not the fix, it is a design flaw. The ball joint is actually installed upside down causing stress every time you hit a bump. I will be having it fixed by a non dealer shop. We will save all our receipts in case a recall is started for the 04-05.
1.transmission downshifts hard when decelerating to a stop2. Steering gear replaced3.after item 2 , left (driver) side front lower ball joint broke.
While driving front lower ball joint came loose on my 2004 jeep liberty sport...did not know what happened...pulled into garage...vehicle would not drive any further...went to back vehicle out of garage next day...front lower ball joint became completely separated from whatever it is attached to...vehicle had to be towed to dealership to be fixed...had to have new wheel, lower ball joint, and front axle replaced...cost was roughly $2000 to fix.
My dealership has failed to address a safety recall within a reasonable period of time.the recall was issued by daimler chrysler over 12 months ago, and i've registered my vehicle with both the manufacturer and the dealership.however, i've not received any follow-up since the registration.this is unacceptable.
Dt*:the contact stated while reversing out of a driveway at 3 mph, the passenger front lower ball joint fractured and broke.the vehicle was towed into the local dealership for inspection and repair.updated 3/9/2006 -
Jeep liberty safety recall- lower ball joints customer states it has been four months and stillhave not been able to get it fix yet**ccthe consumer was told the ball joints were on back order.
Dt:on september 23, 2005 i was going about two mph pulling intodriveway when the lower ball joint broke on front driver's side and the wheel came off. The axledropped and bent it. There was no prior warning when this happened.had it towed to the dealer and they did repair it, and they did repair the passenger side because it was also worn. Contacted the manufacturer and they gave me a file number.
Noticed stiffness in the steering.steering wheel would not return to straight after a turn without assistance.checked power steering fluid level and scheduled service appointment.next day, the lower control arm, driver's side, let go and the driver's side front wheel completely separated from the vehicle.failure occured while pulling into a parking space.advised they were replaing both front ball joints with new.failure covered by warranty.
The contact ownsa 2004 jeep liberty. While driving approximately 2 mph, the contact heard a loud noise when suddenly the front driver's side of the vehicle collapsed to the ground. The vehicle was towed to an independent mechanic where the front upper control arm was replaced. There was a recall under a nhtsa campaign id number was 12v085000 (suspension:rear); however the recall pertained to the rear lower arms. The manufacturer was not notified of the defect. The approximate failure mileage was 91,618. Updated 6/7/12
Upper and lower ball joint failure.
I own a 2004 jeep liberty.on may 6th while driving at 15 mph the front passenger wheel fell off and car was towed to dealer. The ball joint had broken and dealer wished to replace both ball joints.since the car was no longer under warranty i would have to pay.after researching this problem, i found that there have many many complaints and occurrences of this happening to other jeep liberty owners.the 2002 and 2003 jeep liberties have been recalled for the exact same problem.chrysler said they would not pay for the repair as the car was not under warranty.my argument is that this is a safety issue and the ball joints are defective and it is dangerous to drive this car and the car will eventually be recalled.i am very unhappy with their response.if i had been traveling at a high speed and this happened there would have been a serious accident.
Ball joint broke going 25 miles per hour. Only 35,0000 miles on car. There was no warning. Very violent stop. Only replacing broken part with same part. The car is a jeep liberty 2004.
- the contactstated that hereceived arecall 06v288000for 2004 jeep liberty. Has called to make an appointment for repairs.the contactwastold that the parts will not be in to repairthe car for a month or two.the contact would like to know what he coulddo to have this car repaired sooner.the contact has no other complaints concerning his car.the contact would just like to have the safety recall repaired.daimlerchrysler's telephone numberwas 800-853-1403.
Dt: the contact stated that whiledriving 2004 jeep liberty the left front driver's side wheel fell to the right andwas hanging on by lugs:nuts.upon inspection the upper ball joint and the upper control armand the axle broke. The vehicle speed was20 mph. The vehicle was taken the dealership,and the dealer shipoffered no explanationas to why this happened.the contactcalled chrysler, and was informed that there was no recall. The vehicle currently has only 30,000 miles on. It. The vehicle was not involved in any accidents or hit any road hazard.
Dropped kids at the movies after traveling on the saw mill parkway at 50 mph. Went to a shopping plaza and parked.returned an hour and a half later and when i tried to put my jeep liberty in reverse and move out from the spot my front drivers side wheel fell forward while making a very loud grinding sound at the same time.i had the vehicle towed to the nearest dealership and the tow truck operator said he sees a lot of this with the 2003 and 2004 jeep liberty's. Since i am under warranty they are fixing the problem.i investigated this online and there has been recalls on the 2002 and 2003 jeep liberty's but nothing on the 2004's.i found a site online where people have had the very same problem.just by typing in the search box "problems with 2004 jeep liberty's." my concern is that there may be people driving this model and may have a wheel come off.i was lucky since mine occurred after i parked.the dealer called me today and said my jeep is ready to be picked up and that the ball joint and the axle was replaced and that i shouldn't worry because they replaced it with an updated ball joint -- the best that they have and the same type that was used on the recalls for the 2002's and 2003's. So i guess they will replace if the warranty is still valid and if not, people will have to pay out of pocket.i want to know why they are not putting into place a recall for the owners of 2004 vehicles?someone may be seriously injured or even killed due to lack of knowledge of this faulty ball joint problem.as a result of the ball joint breaking - the axle broke and the brake line was punctured.
I own a 2004 jeep liberty, 46,000 miles. I preempted an incident. But, i took my car in for realignment and discovered that the upper right ball joint is extremely unsafe. Received two opinions.both did not want to give the car back to me as i presented a safety hazard on the road. I just brought my car in for the recall and had the lower ball joints repaired about 7 months ago.right upper is currently being fixed by a jeep dealer.
Used car 2004 jeep liberty, bought august 2005 with 17,000 miles and it now has 33000.october 2005 right rear axle needed to be replaced, contact was accused of hitting a curb.in early 2006 the left axle went out, and the contact was accused of hitting the left curb.24,000 miles front rotors needed to be replaced.contact accused of causing problems with car by driving to fast.finally, contact received a recall notice for the front ball joint of car 12/09/06.
Both left and right upper ball joints have failed and require replacement.the condition was originally evident by front end suspension noise and loose steering.the joints exhibit severe wear and corrosion.
I took my vehicle in for a safety inspection and found that the right upper ball joint was 'very loose' and the left upper ball joint was 'loose'.my 2004 jeep liberty only has 51,761 miles and there should not be such a serious problem such as this given the age and mileage of this vehicle.this vehicle was already recalled in the spring of 2007 for the lower ball joints.chrysler refused to pay for my upper ball joint repair.
The contact owns a 2004 jeep liberty. The contact stated that while driving approximately 35 mph, the vehicle would slightly vibrate. The vehicle was taken to an independent mechanic who stated that the front upper ball joints needed to be replaced. The vehicle was being repaired. The manufacturer was notified of the problem. The approximate failure mileage was 53,000. Updated 7/16/14the consumer also stated, the new ball joint/control arm caused the front wheel bearings to break, which caused the steering to wander and made the vehicle difficult to control.
2004 jeep liberty. Consumer states vehicle front end fell to the ground while stopped at a light. *tgwthe consumer had the vehicle towed where they repaired the lower ball joint and upper control arm and ball joint on the driver's side. The consumer stated a recall was issued. However, he never received a recall notice. Recall #06v288000
2004 jeep liberty sport 2wd - front right ball joint broken1) regular driving with nothing out of the ordinary other than creaking from the front axle. Only 38,000 miles on the vehicle. We took a turn in a residential area at about 10 mph when a loud pop sound occurred and the vehicle skidded to a halt as the front right tire was lodged by the failing components. 2) right front ball joint failure. Car was rendered inoperable and had to be towed.if this had happened when we had been on the highway, it would have caused a (potentially fatal) crash.the car skidded to a halt at 10 mph, and it was luck alone that had us on a residential street rather than a highway at the time we were driving. 3) we had the vehicle towed to the dealer service location (klaben chrysler, kent, oh) and are awaiting service.this issue seems very frequent after having researched on the internet! chrysler/jeep needs to be held accountable!
2004 jeep liberty.consumer requestsreimbursement for towing and parts.the consumer stated the upper and lower ball joints were replaced.
I am very concerned about the upper and lower ball joints on my 2003 jeep liberty. I have 26, 000 miles on this vehicle and the ball joints seem to have failed. I am choosing to replace them with what i hope will be a better quality product.
Upper ball joint failure....upper controls needed to be replaced.
Ball joint failure. Vehicle pulling to the right. Squeaking/squealing noises. Took vehicle for wheel alignment and found out that the ball joints were bad. Black soot substance continually coating hub cab of front passenger side wheel.
The contact owns a 2004 jeep liberty. The contact stated that while driving approximately 15 mph, she heard a loud thumping noise coming from the front end of the vehicle. The contact stopped the vehicle on the shoulder of the road and noticed the front driver side hub had detached from the vehicle. The contact placed the hub back on the wheel. The failure recurred. The vehicle was taken to an independent mechanic for diagnostic testing. There was a recall under nhtsa campaign id number: 12e047000 (suspension: front: hub) that may be related to the failure. The manufacturer was made aware of the failure and stated the vin was not included in the recall. The vehicle was not repaired. The approximate failure mileage was 159,000....updated 04/25/13
I received a safety recall notice from damiler chrysler for my jeep vehicle. When i called the local dealer for repair subject to this notice, i was told that they did not have the required parts for the repair and that they had no idea when they would have them. They declined to schedule an appointment for repair and gave me no help in finding any other remedy. They said: "we're sorry, we just can't help you."so i have a notice that my vehicle is unsafe and the local dealer refusing to do anything at all helpful about repair or finding any way to repair the vehicle.
Dt: the contact stated that whiledriving 2004 jeep liberty the left front driver's side wheel fell to the right andwas hanging on by lugs:nuts.upon inspection the upper ball joint and the upper control armand the axle broke. The vehicle speed was20 mph. The vehicle was taken the dealership,and the dealer shipoffered no explanationas to why this happened.the contactcalled chrysler, and was informed that there was no recall. The vehicle currently has only 30,000 miles on. It. The vehicle was not involved in any accidents or hit any road hazard.
The contact owns a 2004 jeep liberty. While attempting to accelerate to 70 mph, the contact stated that the vehicle felt as if it would roll over. The vehicle was driven to an independent mechanic where it was diagnosed that the rear lower control arm was corroded and needed to be replaced. Courtesy chrysler dodge jeep ram (1890 dogwood dr se, conyers, ga 30013, (678) 210-2489) stated that the vehicle was included in nhtsa campaign number: 18v278000 (suspension). The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 167,000.
Near collision due to torque problem, vehicle moves slightly left with acceleration and moves substantially right with deceleration. If you release gas pedal in a curve vehicle moves right about 1.5 feet. Dealer test drove found vehicle shifting to left and right based on acceleration and inspected vehicle initially could not find fault. Only through lost jeep forums with other owners of jeep liberty complaints of same problems found and the fix was that all of the rear bushings are worn on the lower control arms and possible the upper tri-link arm/bushing need replacement with the rear upper ball joint if movement present. Real problem is that due to the lower control arms bushings worn out that the rear differential is shifting slightly causing the vehicle torque problem.
2004 jeep libery. Consumer writes in regards to recall l27/nhtsa 12v-085 *tgwon two occasions, the consumer was informed the parts were not available. Finally, when the parts arrived, the dealer stated he would have to leave they vehicle, because they couldn't commit to how long it would take, because they were busy.
The contact owns a 2004 jeep liberty.while driving between 15-30 mph, the pivot bushings on the suspension control arms began making knocking sounds.the sound would occur when the steering wheel was turned left or right, during acceleration in a straight line, depressing the brake pedal, and when driving over a bump in the road.a mechanic stated that the pivot bushing located on the front and rear control arms failed.the failure began when the vehicle was first purchased and has become progressively worse.the contact scheduled a repair appointment.the powertrain was unknown.the current mileage was 40,435 and failure mileage was 39,122.
While traveling on a curvy state route, i noticed that my jeep wasn't handling the turns quite as well as normal. Once i arrived in town, i made a stop at a traffic light and when i began to move again, i noticed a very loud grinding sound near my passenger side rear tire and felt my vehicle begin to fishtail as i accelerated more. Fortunately,i was able to safely come to a stop in a restaurant parking lot and inspect the vehicle.at that time i noticed a rusted piece of metal that had separated itself from the frame and sway bar. I also inspected the other side, and observed obvious and excessive corrosion on the opposite side as well.had the complete separation of this part happened while i was driving on the curvy roads or on an interstate at highway speeds, it without a doubt would have caused severe vehicle damage and hadmajor potential for driver and passenger injury or even loss of life. Fortunately, the worst case scenario didn't happen,but, i am still left without transportation, as this was my only vehicle.this vehicle had to be towed on a flat bed tow truck and is still awaiting repair.
Loss of control of 2004 jeep liberty limited due to failure of lower trailing arm. Lower trailing arm snapped due to corrosion according to repair shop. The vehicle was being driven at about 30mph on rural back road on straight section. Jeep veered back and forth wildly until was able to stop. Both rear lower trailing arms were replaced, the broken one and the other one which was also badly corroded.
I was driving noticing i had lost control of the car.i thought it might be a blown tire or alignment issue.i got out to check after driving awhile on a 30 mph road.i noticed the rear control arm on the drivers side was rusted and broken apart.i then had no rear control of vehicle.
The contact owns a 2004 jeep liberty. While driving approximately 35 mph, the vehicle violently pulled to the right. The contact pulled over and upon examination, he noticed the rear lower control arm was rusted and broken. The vehicle towed to an authorized dealer where it was being examined for the cause of failure. The vehicle had not been repaired. The failure and current mileages were approximately 56,000. Updated evoq 02/01/11
The contact owns a 2004 jeep liberty limited. The contact stated that the vehicle exhibited a loud popping noise while the vehicle was idle. As the contact accelerated to 20 mph, she realized she had little control of the vehicle. The vehicle was taken to the dealer where they performed a diagnostic test and confirmed that the rear control arm was rusted and fractured. The vehicle was repaired and the dealer advised that the passenger side control arm was also rusted and could fracture at any time. The manufacturer was notified of the failure and the contact was awaiting a response. The current mileage was 61,000 and the failure mileage was 60,000. Updated 06/24/11updated 1/18/2012 *ln
The contact owns a 2004 jeep liberty. The contact stated that while driving at various speeds the driver thought that she had a flat tire, but continued to drive. The driver inspected the vehicle and noticed that the rear drivers side control arm had fractured. The dealer was contacted and advised him that there was no recall for that component. The vehicle was not repaired. The manufacturer was not contacted. The failure and current mileages were approximately 78,000.
Owner of a 2004 jeep liberty.leaving parking lot at slow speed hear crack , stop found left rear lower control arm broken. If car was driven at normal highway speed crash may have occurred and people injured. After closer inspection found that control arm has rusted through causing arm to brake. The control arm was replaced and the right side inspected and found in very rusted condition, it was also replaced and both old parts are available. Updated ivoq 02/01/11
I was pulling out of a parking spot, where my car was parked.i drove approximately 5 feet and felt like i hit something.i got out of my car and saw that my front passenger's side tire had come off. The tire fell off/rim was damaged, there was fluid leaking from under the car, and there was damage done to the body of the car- fender. All of the tire bearings are being checked/replaced.
The contact owns a 2004 jeep liberty.the contact stated that he can only purchase p215\75\r16 sized tires because there are no snow tires available for his vehicle.there had been no failure to date.the current mileage was 40,000.the consumer stated tried several different departments to obtain the snow tires to no avail was informed by dealer if any alterations were made to the size of the tire the warranty will be null and void. Updated 09/10/07updated 09/10/07
My daughters were driving home and the rear tire slid on some gravel and it appeared she over corrected and they went over an embankment and rolled at least 8 to 10 times. At some point while they were rolling both of their seatbelts (both front seat)came unhooked and caused my youngest daughters head to hang out the window. People should know that this will or may occur in an accident of this type for their safety.
While driving 35 mph consumer made an attempt to pass another vehicle.upon applying the brakesconsumer lost directional control at low speed. Passenger's front tire bead broke, resulting in vehicle fishtailing.
My husband is a mechanic. He and his employer were trying to maneuver a 2004 jeep liberty into the work stall from the parking lot. The jeep had a broken ball joint (a condition that they later found was under recall notice) and would not steer, so my husband was guiding it with a floor jack while his boss was behind the wheel, braking when necessary to help control forward momentum. The vehicle was idling. This is standard procedure, one carried out many times by both men. Both men have at least 25 years of experience each as auto mechanics. There is a lip just at the door of the shop to prevent water from coming in, and when the jeep came to this lip, the vehicle tipped slightly, and the right front tire touched the ground. Instantly, the engine revved and the vehicle jumped forward at full power. The boss literally stood as hard as he could on the brake but to no effect. The vehicle left a long black skid line behind it where the back tires were trying to brake, but the front tires were continuing to accelerate. My husband was hit and dragged fifteen feet then crushed against an upright support. According to both mechanics, the front wheels should not have had power to them, since the vehicle was not in four-wheel drive and cannot put itself into four-wheel drive: a lever must be raised manually. My husband had to be life flighted to emmanuel hospital where he was diagnosed with a collapsed lung, broken nose, broken collarbone, nine broken ribs, and a broken ankle. He also suffered general crushing of most of his body. A broken left rib was diagnosed two weeks later.the jeep was taken to a local chrysler dealership for repair of the broken ball joint and the transmission pan, damaged in the accident.
I received a notice of recall for the installation of a trailer hitch.as of today the dealer claims no parts are available.what is going on?am i getting a runaround?
2004 jeep liberty.consumer writes in regards to unsatisfactory customer service at dealership and seeks reimbursement.the consumer stated after purchasing the vehicle, he was advised by the local dealership not to install a trailer hitch, as chrysler would install it in the beginning of july 2013. The consumer is disabled and he needed to relocate and needed a trailer to pull a u-hall to move. After repeated attempts with jeep/chrysler, he was turned down with a variety of excuses. The consumer was finally forced to have a hitch professionally installed.
I received two safety recall notices for my car. My chrysler dealer will not make the safety fix. The dealer claims they do not receive enough trailer hitches for all the cars needing the safety fix. Why bother sending me a notice to have my car made safe when chrysler will not make there cars safe? i am do not think chrysler or you really care about people's safety. It seems chrysler and you just talk and no action because...my guess...this inaction saves many people a lot of money. The sad part of the whole thing no one cares.
Called jeep and still no answer as to when they are going to comply with government safety regulations. I'm still waiting on a hitch for my jeep. At this point if i do have a accident and an incident occurs i'm sure this would be considered a non comply to government regulations. All i'm asking for is either they fix the issue or give me ftv on my jeep so i can buy a safer car. Sorry to say this is the type of issues that cause me not to want to get another jeep. Ford or chevy next time..
There was not an accident. I'm just having a very hard (impossible) time getting any jeep dealer to perform the safety recall n46 (installing trailer hitch on the back of jeep to prevent fires/explosions in a collision). Every jeep dealer keeps telling me the parts on national backorder and there is nothing they can do.
The contact owns a 2004 jeep liberty. The contact received notification of nhtsa campaign number: 13v252000 (fuel system, gasoline, structure) and the dealer stated that the frame had extensive rust and needed to be replaced by the contact to receive the recall repair. The dealer refused to supply the oem trailer hitch unless the contact replaced the framing. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unknown.updated 7/21/15
I had my vehicle serviced at ewald chrysler jeep dodge llc in franklin wis to address safety recall n46/nhtsa 13v-252. My vehicle originally came with the tow package and a factory installed hitch. According to the recall notice i receivedthe factory hitch would be inspected and the two most rearward mounting bolts would be replaced. The dealer did not replace the bolts and said that would only be done "if necessary". As the recall notice states that the bolts would be replaced and says nothing regarding "if necessary" i am wondering if this recall was performed adequately.
Ii own this vehicle since 2014 since than i being replace tires almost every year & replaced the suspension arm control, struts/shocks etc. & still have problems will i driving. Shakes & bounces too much i afraid to have an accident or hurts somebody. Specially went am on the open highway (freeways).
I had to replace one of the motors for the back windows last year and now both of my front windows aren't working. This is costly and an inconvenience. Is there any help?
Driving on a city street, window regulator/lift on front passenger side broke for second time.window suddenly drops completely down into door leaving passenger and interior of vehicle completely exposed to elements.online search reveals common problem for a number of years for jeep liberty, with repairs being made by jeep with same faulty part and being charged for repairs.
I drove for about an hour on a steep mountain road. Sometimes using the overdrive to go up steep grades. The cruise control would not work. I made it to town and was on the main road stopped in traffic. Suddenly, the rpms raced and the jeep accelerated on its own. I had my foot on the brake, but had to put it in park to stop it, but not before it hit then truck in front of me. I was shaken up and checked the floor mat to make sure it was not touching the gas pedal. It was not.
There is a recall on my car for the gas tank being too close to the rear bumper. I brought it to jeep in nelliston,n.y. They install a trailer hitch to correct the problem.they worked on it for one hour, and then told me they can't install the trailer hitch,because they broke a hole tap off in one of the mounting holes, this is not my fault, they will not correct my recall, and they will not even call me back, they tell me there is nothing they can do. So they are not going to honor the recall on my car, as far as they are concerned, i can just go ahead and burn up in my car, if i get rear ended,
I have attempted 3 times to get my recall taken care of on my 2004 jeep liberty.each time someone has assured me the part would be ordered and they would call me when it came in.i have not heard anything to date.this has occurred since prior to me receiving the first recall in the mail.
About a month ago i was coming up the mountain and it was hard to stere and it made me hit a gard rail on the other side of the road and then about a week ago i was going to town and i stopped at the store to get gas and turn it off and it would not start back so i don't no what is wrong
Driving under 10 mph lightly applied breaks vehicle went into a spin. This has occurred three times now over the last three weeks. Luckily was able to avoid accidents each time. First two occurrences were experienced by my daughter. I took the vehicle for a test drive to determine cause/issue and found that the vehicle is dangerously defective when breaking a low speeds. I ran the vehicle up to 10 mph i applied the breaks in a controlled area while going ~10 mph on a straight away. Without warning the vehicle went into a terrible spin doing a 360 3 times. Felt as vehicle was going to tip.when this occurred to my daughter she reported that one side of the vehicle lifted off the ground.
Two concerns - the first being safety related. There is metal grinding noise when braking. All speeds - slow or fast, and in all "drives", two wheel or four wheel drive. No mechanics i have visited have been able to diagnose it. There are hundreds of other jeep liberty owners experiencing the same problem. I have spoken in person with several and read hundreds of complaints online of the same thing. Secondly, three of my windows have now failed to operate. Also a widespread jeep liberty issue with a piece in the lifting mechanism. The motors are operating just fine, but there is a piece inside the door that breaks and the windows fail to open or close thereafter. Sometimes, a lifting mechanism spring-looking piece grinds upwards into the cabin of the vehicle when the "broken" window mechanisms are accidentally activated. Also concerned these spring mechanisms could snap in the cabin and cause extreme harm.
Code p0765 underdrive solenoid cir transmission issue.p0700 and p0755. Check engine light is currently on too.
All but one of my windows will roll up or down because of the window regulator. There are recalls on other years but not 2004 due to many compliments.they should have a recall on this and fix the issue. Thank you.
As the driver was making a left turn into the closest left turning lane and accelerated at approximately 15mph, the vehicle fishtailed and swerved as the driver attempted to brake. There were several attempts to correct the turn however the vehicle was unresponsive and continued to swerve. The driver had no control of the rear end of the vehicle, almost as if something had come undone. There was a collision with a tree and a street sign due to great amounts of swerving that resulted in the car running off the side of the road.
The ball joint and then it went out of line front in raddleing under the jeep.
The first time this happened, i was driving home from work, and the passenger side, front window fell into the door. At first, i did not know what had happened, i just heard a loud "bang" from the side of my car - i thought that something may have hit the car. Fortunately, i was only going about 35 mph when this occurred, and i was level headed enough to keep driving the car in my lane. This was on route 35 in eatontown, nj, which is a busy highway during rush hour when this incident occurred. The 2nd time this happened, the rearpassenger side window fell into the door. This was in june 2010, 47,000 miles. The third time this happened, the driver side front window fell into the door. This was february 14, 2011, 50,000 miles. Thank god i was not driving on the garden state parkway when these incidents occurred. I have receipts for the repairs. I just got off the phone with chrysler, and they issued an extended warranty for the 2006 and 2007 models, but not for the 2004 jeep liberty models. The rear window passenger side has not fallen into the door yet. My grandson's car seat is next to that window. I know that it is unsafe, but i am losing my job this year because of fort monmouth closing. I am now seriously thinking about getting a new car when i find a new job. The component that fails is the window regulator. It holds the window in place, and when it fails, the window falls into the door.
My passenger side window has fallen down and it will cost about $400 to have it repaired.from my understanding this is caused by a defective window regulator. I have read that chrysler used a cheap plastic clip in its assembly.this is the 2nd window this has happened to.in searching the internet there are thousands of people that have had this problem, most of the problems are in the 2004 model. Jeep really should do a recall on this problem.i only have 36,000 miles on this vehicle and these problems should be paid for by jeep chrysler.i was driving to the store the other day in pouring down rain when all of the sudden the window dropped down.i stopped my car and tried to pull it up, but if fell down too far.the inside of my car got very wet because of this and i had to return home.i then took it to my local repair shop.it is still there, so i have been without a car for 4 days.as i have said there are hundreds of complaints about this problem and chrysler jeep won't do a thing about it for their customers.
My 2004 jeep liberty was a recall which i took to chrysler for to get repairfor front and back suspension and repair and gasoline tank apparently when i got my vehicle back oil was leaking all over the engine i took my vehicle back 2 days ago to be told that the could not help metheir was no oil leaking when i brought it in they refuse to assist me with the problem can you please help me
The window regulator clip has broken on the rear windows at least six times.there is a plastic clip that evidently gets brittle and breaks. This clip should have been made of a stronger material. This keeps happening on windows that we never even use. So, it is not from wear and tear. Jeep covered the cost six times, but will not cover it again. It is very expensive to fix.
2004 jeep libertysecond replacement of a rear window regulator/motor
I was driving up the street heard something like a ran over something then jeep cut off got out to see if i ran over something but nothing was there and jeep would not start back up, what if i had been on the highway or busy traffic i could have been seriously hurt, which u am blessed that did not happen, the problem i have is chrysler should notake anything that could cause you bodily harm. A computer should never go out that is dangerous. I had to have the jeep towed to my home and then to a ship on two different times an one time back home from the shop because i did not have 900.00 to repair. So i'm stuck without having my jeep repaired because i'm on a fixed income. Also having electrical problem where chrysler did poor wiring., cigarette lighter keep going out, blinker and radio wiring is terrible and one of the front lights. Chrysler you got to do a better job, because i loved my jeep, but very disappointed because i can't afford to have it repair.
I had just gotten off the highway and took the wrong turn so in the middle of the street i tried to whip a uturn and when i turned my wheel to the left i heard a loud crack and my vehicle was unlevel so i asked my passenger to see if we had blown a tire and he said it looked fine but i got out and looked and saw that the whole entire wheel assembly fell off. I had brake fluid draining in the street and there was the piece (control arm) that was snapped in half leaving my car stuck and broken .
The contact owns a 2004 jeep liberty.while driving approximately 15 mph uphill in rainy weather conditions, the vehicle pulled excessively to the right without assistance.the vehicle then fishtailed uncontrollably across the road into a ditch.there were no warnings or injuries.the vehicle sustained damages.the failure recurred on a separate occasion.the rear passenger side tire was damaged and replaced.the contact was concerned of the safety risk involved.the vin was unknown.the failure mileage was 35,000 and current mileage was 42,000.
I was driving up to kids school to park and parked and tried to take the seat belt off and it was stuck.the red release button was stuck down.i was able to get it released, but the red release button was still stuck down.i tried to re-buckle and nothing worked.i went to the dealership "napletons" and they said that the part was on national back order.i am still waiting.
Window regulator has failed on front passenger window and many reports this is due to a cheap plastic assembly that supports the glass instead of metal.it is the manufactures fault as this fails for no reason.my window was tilted when i got in it this morning,no vandalism ,nor storms.it make a whirring noise when using the up button and went straight with the cable from the regulator snaking up the side of the door.it is up now but with all the info found feeling i should not pay for it and the issue just repeats itself after replacement because of inadequate equipment. Please help me and so many others having the same experience. I can see how this would be considered a dangerous on the highway. Please use the attached link to see many more reports of the same issuehttp://www.carcomplaints.com/jeep/liberty/2004/windows_windshield/windows_fail.shtml
Jeep tipm faulty, door locks do not work
I was driving down hardy st in kcmo on my way home start heading clunking rattling noise then a pop and jeep came to a sudden gault. Car in back me swirved into resident yard to avoid accident i put car in park then back in drive car engage forward but front wheels appears locked as if park brakes were on i did the same with reverse jeep engage backward but couldn't move i was stuck in the middle of the street i put jeep in neutral but front wheels remained locked and stayed locked even when towed off.
2004 jeep liberty safety recall.*mrwhen the consumer presented the recall notice to the service department they were unaware of the recall and lacked any knowledge or equipment to make the necessary adjustment.the dealer retained the letter and advised the consumer to make an appointment for june 24, 2004.the consumer arrived on the appointment date.the recall stated that the repair would take 30 minutes to complete.an hour later the consumer asked if the vehicle was completed they said the vehicle was not completed and that they could not predict when it would be completed.the consumer took the vehicle from the dealer with the repairs having been completed.the consumer feels the repairs were not being made in a timely manner.
The window actuator came apart and wrapped around the door latch mechanism in the back where my toddler sets, we were unable to open the door. My husband had to take the door panel apart from the inside and cut the wire in order for the door to be opened. All of my window actuators have stopped working and have had to be replaced.
Manufacturers recall:my vehicle makes a serious vibration in the steering wheel and a loud humming noise when i drive down the road. It pulls to the right terribly and wears oot my tires constantly.it fish tales when i accelerate the gas petal and also when i take my foot off of the gas. It walks the road. And feels unstable when u reach 60mph. It feels very unsafe and does it's own thing when we are driving . It just goes all over the road .the results are the same whether it's being driven in the city or highway. Unpredictable my vehicle has been recalled by chrysleru38 is the recall number and it's off the recall expansion of 12v-085
2004 jeep liberty.3 failed window regulators/ motors. Many complaints for same issue on other years.recalls issued but not for 2004 despite many complaints
The rear window on the driver's side dropped into the door today.i looked it up online and it appears to be related to the window regulator and it is a commonly reported problem.if it is so common, i have trouble believing that they wouldn't create a recall.i guess jeep is waiting for a large number of injuries first.
A previous owner has taken a drill to the odometer to put out the lights.without fixing the dash, a buyer cannot see the mileage.when checked on carfax, this vehicle has over 200,000 miles and was sold without disclosing that information.
Window regulator in three of the windows failed while driving. No way to put up the window while driving. No way to secure the vehicle when parked. No way to keep rain and snow from coming in the window until it was repaired. We replaced the window regulators with ones from a salvage yard. We kept old parts.
Rear driver's side window fell into door.could not get it back up.window is now held in by zip ties.6/23/2012front passenger power door lock stopped working.purchased vehicle used in june 2007, rear passenger power door lock not working at that time.occaisionally vehicle will stall and restart while driving.
At interstate speed the jeep accelerates unexpectedly as if the throttle is pressed to the floor.this is the third time this has happened.accelerates to 80 miles per hour almost instantly.
This is follow-up to complaint 10145198.just received letter in mail from diamler chrysler that they could not find anything wrong with our 2004 jeep liberty.this is the jeep that almost killed my wife when it accelerated without her pushing on the pedal.we are now sitting on a boat anchor that we can not get back in to.if anyone wants it let us know!we know of at least one other case of a jeep taking off and injuring someone.i will again ask how many times has someone been killed or injured in a jeep because of excess speed.could this be what happened to them.
The contact owns a 2004 jeep liberty. While the vehicle was stopped at a red light, it accelerated independently even while the brake pedal was depressed. The vehicle had to be placed into neutral in order to stop. The vehicle was taken to galeana chrysler jeep kia (180 greystone blvd, columbia, sc 29210) where the dealer stated that there was no issue with the vehicle. The vehicle was not repaired. The failure recurred several more times. The manufacturer was not made aware of the failures. The approximate failure mileage was 15,800. Updated 08/09/17*lj
The contact owns a 2004 jeep liberty. The contact stated that there was a momentary increase in engine rpms as the vehicle was stopped. The failure recurred sporadically. The vehicle was not taken to have the failure diagnosed or repaired. The manufacturer was made aware of the failure and offered no assistance. The failure mileage was unknown.
2004 jeep liberty parked in parking garage. Put key in ignition and had foot on brake. Turned key on, put it in reverse and car accelerated out of control. Put second foot on brake and tried to stop car. Continued to accelerate. Front drivers side tire caught a pillar and between that and practically standing on brake finally stopped car. Took car to dealer in west valley ut.they could not repeat a diagnostic problem but did state the throttle body was dirty and cleaned it, along with $1575.95 worth of parts and labor. They replaced a bent steering gear.i had the car for 5 years and it never happened before. I wrote to chrysler and they sent me a check for half of the $1575.95 damage. They did not include any other paperwork. I called them and they again would not put anything in writing as towhy they did not pay the entire amount.i strongly feel that it was a problem with the acceleration system and i should be reimbursed for the rest of the money.
The contact owns a 2004 jeep liberty. The contact stated that while driving 50 mph, the vehicle accelerated up to 75 mph on its own. The contact was able to decelerate. The failure recurred, and while depressing the brake, the vehicle accelerated instead of braking. There was a warning light illuminated with a symbol of a car and the contact was unsure of what that meant. The vehicle was taken to dealer; however an inspection or repair did not take place. The manufacturer was notified and no assistance was provided. The failure and current mileages were 72,000.updated 08-07-12updated 08/08/2012
While backing out of the driveway vehicle suddenly accelerated, and the accelerator pedal was stuck to the floor. Consumer was not able to maintain control of the vehicle.consumer placed both feet on the brake pedal and vehicle continued to accelerate into a house.driver sustained back and neck injuries and was transported to the hospital.the vehicle was totaledby the insurance company.
I drove for about an hour on a steep mountain road. Sometimes using the overdrive to go up steep grades. The cruise control would not work. I made it to town and was on the main road stopped in traffic. Suddenly, the rpms raced and the jeep accelerated on its own. I had my foot on the brake, but had to put it in park to stop it, but not before it hit then truck in front of me. I was shaken up and checked the floor mat to make sure it was not touching the gas pedal. It was not.
The contact owns a 2004 jeep liberty. The contact stated that while entering a parking space with the brakes engaged, the vehicle suddenly accelerated and crashed into another vehicle. A police report was filed and no injuries were reported. The vehicle was taken to an independent mechanic. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure and current mileage was 40,560.
Our honda civic was in motion when struck from behind by an out-of-control 2004 jeep liberty.the jeep pushed our car for 1 1/2 blocks before veering to the right, taking out a utility pole and hitting 3 cars in a used car lot before coming to a stop.the driver of the jeep stated the brakes would not work and the car was clearly accelerating throughout the accident.
I was at a complete stop with my foot firmly on the brake waiting to exit a parking lot to enter traffic, when the jeep started to accelerate into oncoming traffic.i was holding the brake down and i could hear a grinding noise as the car continued to advance into traffic.i took my foot from the brake and put on the accelerator to narrowly miss being hit broadside by a pickup truck.i called chrysler and was told that she had never heard of this happening, but i have found many other peoples' stories online of the same problem.
At about 5-6,000 miles my 04 jeep liberty sport's acceleration began to stutter at around 50 mph.if you drive consistently between 50-60 mph for a few miles and then try to accelerate the engine pressure drops, the rpms drop and the gas peddle feels like it's disappeared.eventually it will catch and the rpms spike to about 4000 rpms and the car accelerates but in an emergency situation i feel that the cars acceleration will fail.i've brought it to the dealer on several occasions and every time the dealer can not replicate the problem as the problem happens only when you sustain 50-60 mph over a period of time.
Dt*: the contact stated when applying brake pressure the vehicle lurched forward.when attempting to make a low speed stop at a stop sign, the vehicle suddenly accelerated into traffic.the vehicle continued to accelerate even though brake pressure was applied.the vehicle struck a culvert, rolled 3 times and eventually came to a stop along the embankment.the contact was extracted from the vehicle by emergency services.although the contact was wearing a seat belt, minor injuries were sustained.upon initial impact, the seat belt released from the buckle assembly and the air bag did not deploy.a police report was taken at the scene.the vehicle was deemed totaled by the insurance adjustor.
Driver had just completed turn on to an approach ramp to a 4 lane highway.as jeep liberty started down ramp it sped up with no pedal pressure.the jeep pulled sharply to the left, the driver was able to correct but because of continued increase of speed hit guard rail on opposite side of ramp.the driver had both feet on the brake and held jeep against guard rail for approx 300 ft before being able to stop.the uncontrolled acceleration had caused the jeep to swerve side to side and it was only the skill of the driver that prevented this jeep from going over the edge of the ramp and rolling over.the driver received a broken wrist in her effort to keep the jeep on the road. The jeep was taken to the local dealer and is still sitting there.the manufacturer has inspected the jeep and told the dealer not to touch it.they have not responded to phone calls about what is wrong and when the owners may expect their jeep back, in driving condition.the only answer the owners have received is the manufacturers legal dept has the file.the road on the date of this incident was dry and the jeep had approx 27000 miles on it.the owners would like to know if someone can tell them how many more jeeps have had this problem and what is being done about it.how many deaths in jeeps are the result of excess speed.could these be the result of this type of uncontrolled acceleration.
2004 jeep liberty unintended acceleration. *njthe consumers husband is a mechanic. Her husband and his employer were trying to maneuver the vehicle into the work bay, due to a broken ball joint the vehicle could not be steered. The consumers husband was guiding the vehicle with a floor jack, while the other mechanic was gently giving it gas to slowly move forward, when all of a sudden,the vehicle shot forward at full speed on its own. The consumers husband was dragged 15 feet then crushed against in an upright position. The consumers husband was seriously. Injured.
The speedometer / mileage odometer have intermittently stopped working on several occasions. I brought this up to the dealership since prior to the vehicle going out of the 36mo/36000 mile warranty and was told there was nothing wrong with it, there obviously is. The final time they went out was on nov 10th while we were going through the mountains of tennessee on our wayto nc. It has not worked since. After much looking on the internet i have discovered there are a lot of other consumers with the identical complaint on the 2001 through 2006 jeep liberty's. I then called the chrysler consumer hotline and the first person i spoke with was very understanding and said that chrysler would be able take care of it, he then transferred me to a supervisor to have the repairs authorized and the supervisor was very rude and said "chrysler didn't owe me anything, and they would not provide any assistance". This is unacceptable to me as a consumer.
Accelerator has stayed on approx.3 times at 900+ rpm while coming to a completestop. Told dealer,on record
Vehicle is occasionally having trouble decelerating because the accelerator pedal gets stuck on the floor. Taken to dealer for checkup, but the cause is undetermined.
While driving 65 mph with the cruise control engaged, the vehicle would not hold it's speed when going down an incline.the dealer was notified, and replaced the cruise control servo, but the problem recurred.(cruise had no back pressure when going down hills) *sc
2004 jeep liberty sport has loss of power and is quittingcustomer states that he has had multiple parts fixed and replaced and now the vehicle has the same failure problems as last year.**nar*the consumerhas had 2 fuel pumps replaced, a wiring harness in the firewall, cruise control sensor replaced, the entire module replaced, ball joint replaced and now the vehicle is losing power and quitting again. The consumer further stated that the speedometer and tachometer both are going crazy.
The contact owns a 2004 jeep liberty. While driving approximately 35 mph, the contact heard a noise emerging from the rear driver side door similar to an engine running. The contact arrived at her house and noticed that the rear driver side window was down. The window motor would not bring the window back up. The contact also stated that the vehicle was repaired for the front driver side window motor last year. The manufacturer was notified of the failure. The vehicle was not repaired again. The approximate failure mileage was 87,000.
The contact owns a 2004 jeep liberty.the contact stated that the rear window regulator became inoperable.the dealer replaced both regulator units, but the failure recurred.since the repair, the second rear window became inoperable. The manufacturer was notified and made an attempt to repair the defect.the failure mileage was 75,000 and the current mileage 84,000. The vin was unavailable.
2004 jeep liberty~ the passengerside window regulator failed and the windows dropped. Window had to be taped to the door frame until we could get it to the dealership. Jeep is aware of this problem but fails to do anything about it.
The contact owns a 2004 jeep liberty. The contact stated the front passenger and driver side automatic window regulator failed.the rear driver's side window regulator also failed on a separate occasion. The vehicle was taken to the dealer where the window regulator was replaced for each failure at different times.most recent the rear driver's side window regulator failed for the second time and had not been replaced. The manufacturer was notified and they were unable to provide assistance for the continuous malfunction. The approximate failure mileage was 45,000. The vin was unavailable.
The contact owns a 2004 jeep liberty.the contact stated that the door motor makes grinding noises.the cause of the noises could not be determined.he discovered a metal-ribbed piece protruding from the interior door that housed a cable.the contact took the door apart and discovered that the cable snapped from its housing.the window was also malfunctioning.the vin was unknown.the failure and current mileages were less than 60,000.
The contact owns a 2004 jeep liberty.the contact stated that all five window regulators were defective.a local mechanic replaced all the window motors and the regulator, but the failure recurred.the dealer was not contacted.the manufacturer was contacted, but denied any assistance with repairs to the failure.the failure mileage was approximately 30,000 and the current mileage was 162,000.
I've now replaced two window regulators...well, not exactly the whole thing.after doing my research i found a person that fabricates the vinyl plastic piece that is always under strain that literally supports the window out of .... Metal!(genius).i've purchased one for all the windows and am installing them as needed.who in their right mind would think that little piece of plastic is going to withstand the test of time?this was a very very poor engineering solution.a soft material like that should not be put under constant strain of pull and weight.this is truly a faux pas on chryslers' behalf.it's like the part was deployed to ensure constant income due to repair!i've read hundreds and glanced at thousands of issues regarding this design and part.i am just beside myself from the manufacturers lack of response.shame on you jeep!
The contact owns a 2004 jeep liberty.the contact stated that the regulator in the driver side rear window would constantly fail.the dealer replaced the window regulator numerous times, but the failure recurred continuously.the manufacturer was notified, but denied any assistance with repairs to the failure.the failure mileage was 27,844 and the current mileage was 107,925.
04 jeep liberty: left side driver & rear passenger windows fell down into the doors. Unable to fix it without spending approx. $300 per door. The windows are now held up by scotch tape.
My 2004 jeep liberty driver's side rear window opened on its own while driving on highway.i never open this window.it seems to be a well-known issue to jeep but because no one seems to have died as a result (yet), they refuse to issue a recall.
The contact owns a 2004 jeep liberty. The contact stated that all four windows fell down into the dorr panel. The vehicle was taken to the dealer where the dealer confirmed that an unknown plastic part needed to be replaced. The manufacturer was made aware of the failure. The vehicle was not repaired and the vin was unavailable. The failure mileage was 30,000 and the current mileage was 88,000.
The contact owns a 2004 jeep liberty. The contact stated that as he drove over a road bump at 35 mph, both rear windows fell into the door panel and fractured. The dealer was notified of the failure who advised that each window regulator would need replacing at a cost of $400 per window. The vehicle was not repaired. The manufacturer was notified of the failure who offered no assistance. The vin was unavailable.the failure mileage was 110,000.
The contact owns a 2004 jeep liberty. The contact stated that both windows on the drivers side fell down into the door panel. The vehicle was taken to an authorized dealer, who stated that the regulator lift plates failed. The dealer replaced the front regulator lift plate, but the rear window was not repaired. The manufacturer informed the contact that the failure was not covered under warranty or recall. The failure mileage was 60,000 and the current mileage was 68,000.
The contact owns a 2004 jeep liberty. The contact stated that the passenger side rear window fractured into the door track and she was unable to open or close the window. The contact mentioned that the failure occurred three times prior to the most recent failure. The vehicle was taken to a local mechanic who diagnosed that the window regulator was defective and needed to be replaced. The manufacturer was made aware of the failure who did not offer any assistance since the vehicle was out of warranty. The vin was not available. The vehicle was not repaired. The failure mileage was 68,388 and the current mileage was 92,400.
Jeep liberty 2004. The window regulator of the rear driver's side window has now broken three times in the last four years. I have used that window less than ten times during the ownership of the vehicle. The window regulator will simply break without warning, causing the window to fall. This is a danger to the unsuspecting driver and any potential passengers; not to mention if this occurred in the cold of winter. This is a defective product with this occurrence happening to thousands of other individuals. The car cannot be properly secured as the window will not stay in the upright position and will open completely on its own. It is a safety hazard as you cannot have a child in the rear of the car. This part needs to be recalled.
The contact owns a 2004 jeep liberty. The contact stated while driving 70 mph, the driver side window fell down and could not be closed. The dealers diagnosis determined that the regulator was defective. The two rear passenger and driver side windows were repaired numerous times, but the failure recurred. The manufacturer was contacted. The failure mileage was 27,000 and the current mileage was 69,000.
The contact owns a 2004 jeep liberty. The contact stated that both rear window regulators failed to operate at different times, which caused the glass to unexpectedly release down inside the door panel. The failures occurred while driving over a railroad track and when the vehicle was stationary. The vehicle was first taken to an authorized dealer, where they were unable to perform a repair at that specific time. The vehicle was then taken to an independent mechanic, where they replaced the rear passenger side window regulator. The rear driver side window regulator had not been replaced and the window was temporarily secured in a closed position with tape. The manufacturer was not made aware of the failure. The approximate failure mileage was 46,630.
The window motor regulators fail extremely often--on average, one fails every 6 months. This sometimes happens while driving, and the window crashes down into the door. It is extremely distracting to hear the window fall while you are driving, the sudden thud could distract the driver enough to cause a crash, and any children or pets in the car are not only exposed to the elements, but are at risk of falling out of the vehicle. Other times, the window falls while the car is parked and the car is open for the world to enter. I have spent thousands of dollars on window motor regulators for this vehicle. I purchased it used in february 2009, the first window motor regulator failed less than 90 days later and one has failed every 6 months since. Chrysler refuses to acknowledge my requests or rectify the situation, despite a dozen mechanics having told me that this is a known defect.
While driving, the sunroof motor assembly suffered a catastrophic failure while closing. The plastic rail assembly made a loud cracking sound and the glass wedged firmly against the roof, half open. This occured shortly after my replacing all 4 door window regulators (for the second time) due to what can only be described as negligence in the engineering design of the plastic carrier assembly that cannot support the load of the window as it is intended to. The failure to properly design these components has led to the windows falling into the door unexpectedly while driving, each time causing an unnerving distraction to me as a driver, and unnecessarily endangered myself and the general public in the vicinity when these events occurred. It appears there are countless instances of this issue being described on line, and a recall needs to occur.
The contact owns a 2004 jeep liberty. The contact stated that the rear window malfunctioned and could not be opened or closed. The vehicle was taken to a dealer where they advised that the regulator tube was fractured and needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and advised the contact that her model year vehicle was not included in the recall associated with nhtsa campaign id number 08v455000 (visibility:windshield). The failure mileage was approximately 90,000. The current mileage was approximately 91,424.
The contact owns a 2004 jeep liberty. The contacted stated that the rear passenger window became inoperable without warning. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 36,000.
The contact owns a 2004 jeep liberty. The contact stated that while driving 30 mph, the contact attempted to close the passenger window when he heard a snapping noise. The contact opened the door panel and saw the cable that connected to the window push plate had disconnected. The manufacturer was notified but offered no assistance. The vehicle had not been repaired. The failure and current mileage was 75,000.
The contact owns a 2004 jeep liberty. The contact stated that the driver's side power window failed. The vehicle was repaired and diagnosed with a failed regulator. The contact stated that the problem has recurred in the other windows in the vehicle. The manufacturer was notified of the issue. The approximate failure mileage was 75000.
Rear driver side passenger window literally fell into the door for no apparent reason. The window now has to be taped up continuously and the window falling down can be a hazard and dangerous of kids in the back. Not to mention this is a very large and common problem with this model. Jeep/chrysler needs to recall this defect in workmanship and parts a to make sure the windows just don't fall down into the door. This is not a result of abuse just lousy parts and design and workmanship. Its dangerous and needs to be recalled. Google the problem and see how many thousands have complained. Then think about those that have not complained.
The contact owns a 2004 jeep liberty. The contact stated that the front passenger side window dropped into the passenger's side door panel. The contact took the vehicle to a local mechanic and was told that the window regulator needed to be replaced. The vehicle was repaired however, the rear passenger's side window failed as well. The vehicle was repaired. The failure mileage was unknown and the current mileage was 68,000.
Rear passenger window fell partially down & won't go back up. Motor makes noise but window doesn't go up. Research on internet indicates window regulator/motor small plastic piece problem well documented. Jeep needs to recall & fix all windows.
The contact owns a 2004 jeep liberty. The contact stated that while coming to a stop the driver side window fell into the door. The failure had recurred previously and the lift plate had been replaced. The vehicle had not been diagnosed. The manufacturer was made aware of the failure who did not offer any assistance. The vehicle was not repaired. The failure and current mileage was 69,000.
The contact owns a 2004 jeep liberty. While driving 20 mph, the rear passenger window regulator fell unexpectedly. There were no warning indicators illuminated. The contact stated that the front passenger and driver side window regulators were previously replaced. The vehicle was taken to mchugh chrysler dodge & jeep (located at 3420 maple ave, zanesville, ohio 43701,(740) 453-0663), but was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 60,000.
The contact owns a2004 jeep liberty. The contact stated that while driving 55 mph, the driver's side window fractured and sunk into the door panel. The failure was recurring. The vehicle was taken to the dealer where the technician diagnosed that the window actuator was defective and needed to be replaced. The manufacturer was made aware of the failure. The vehicle was not repaired. The vin was not available. The failure mileage was 144,000 and the current mileage was 146,000.
The contact owns a 2004 jeep liberty. The contact stated that the windows failed to stay up electronically. The dealer (piedmont chrysler dodge jeep ram aev, 4015 clemson blvd, anderson, sc 29621, (864) 332-4848) indicated that the extended warranty campaign was expired and the vehicle would need to be diagnosed to repair the failure. The contact had to temporarily wedge each of the four windows to ensure that the windows would not go down without warning. The vehicle was not repaired. The manufacturer also indicated that the extended warranty campaign expired and there was no recall to provide a remedy. The contact was advised to have a dealer repair the vehicle. The approximate failure mileage was 178,000. Consumer stated the windows were falling down inside the door. Repairs were made by the local service dealer.
The blower that controls the heat and air conditioner broke due to defective relay block and body computer junction block.
The contact owns a 2004 jeep liberty.the contact stated that the rear window defroster detached from the window. Also, the contact mentioned that after the brakes were repaired on the vehicle, smoke appeared from the driver side tires. The vehicle was taken to a dealer, where it was diagnosed with rear window defroster wire failure. The vehicle was repaired, however, the failure recurred. The manufacturer was not notified of the failure. The approximate failure mileage was 70,000. Updated 7/23/15 updated 11/9/15
The contact owns a 2004 jeep liberty. The contact stated that the passenger side window failed and fell down into the door panel abnormally. The vehicle was taken to an independent mechanic for diagnostic testing where the technician advised the contact that the cable that was attached to the motor was fractured. The motor was replaced but the failure recurred. The failure also occurred on the front and rear driver side window as well as the passenger side window.the vehicle was not repaired. The approximate failure mileage was 80,000.updated 03/12/12 updated 04/26/12
Glass for the hatchbackbroke without warning.
Rear passenger window failed during thunder storm and fell into door, online research indicates this is a common problem with this car.
On 01/02/12 my passenger front window fell down and would not roll back up. Now, since that time, on 03/16/12 my driver's side window has fell down too and will not roll up. Within, two months both of my windows have failed. There is some kind of malfunction going on here. Does this mean in four more months, that all of my windows will fail? something should be done about this, because obviously this is a problem that not just i am having. There are a lot of others having this same problem with their jeep. Updated 04/02/12
Re:failure of passenger side power window(1) while driving to work, i attempted to roll down the passenger side door window and the window just fell down inside the door.at that point, i was unable to roll up the window.(2) the window could not be operated by the power switch and therefore, i had to remove the door panel and secure the glass with a piece of wood.(3)the failure has not been corrected at this time.while researching this problem - i have found that this is a reoccurring problem across the country with jeep liberty's and i feel that this is a great safety problem.the glass in the window is for protection and should it fall out while driving at a normal rate of speed - this could potentially cause damage to the driver, passengers or other cars on the highway.i feel like chrysler corperation should bear the costs to correct this problem and not leave it up to the owners to correct this defect in the liberty.there are pages and pages online with liberty owners who have had this same problem.just entering (jeep liberty window problems) will take you to numerous complaints about this issue.it is disheartening to still be paying on a vehicle that is like new but is falling apart.i was already involved in an accident in which the faulty ball joints just gave way.thankfully, i was not on the interstate when this happened.now this failure of the window is another recall i would like to see happen.it would be appreciated if you would make chrysler corporation stand behind their products.the jeep liberty is not a cheap vehicle to buy but it is certainly cheaply made and it is sad to wonder what is going to happen next while driving this vehicle.
Rear driver's side window fell into door.could not get it back up.window is now held in by zip ties.6/23/2012front passenger power door lock stopped working.purchased vehicle used in june 2007, rear passenger power door lock not working at that time.occaisionally vehicle will stall and restart while driving.
The contact owns a 2004 jeep liberty. While the vehicle was parked, the front driver side window fell down without warning. The vehicle was taken to the dealer who diagnosed that the window regulator failed. The failure recurred on the rear driver side window and the front passenger side window. The manufacturer was made aware of the failure. The approximate failure mileage was 30,000.
I have a 2004 jeep liberty that i have had for about 3 years.within the last year i have now had two of the windows suddenly stop working with no warning.the first one was the driver's side backseat window.last year i was putting it down due to the heat.when i went to put it up, i could hear the motor trying to work but to no avail.after checking it out, i could actually see a long, metal cord or cable sticking out of the small hole in the door.at the time i took it to the local jeep dealership and they said it would be about $500 to fix!unfortunately, this is too much for me so i have been using doorstops to keep the window up.today, i had a similar experience with the driver's side window.this time the window would not go back up.i just spent the last hour dissecting the door and prying the window back up.after looking online, this seems to be a very big problem for this car.i do feel something should be done by chrysler.
I found back window dropped into door twice on its own and would not go up.front passenger side window dropped into door once on its own and would not go up.first time was june 8, 2006.second time was june 20, 2007.third time was september 4, 2007.
The rear driver's side window fell out of the track; i tried rolling the window up but nothing happened.this is the second time the window regulator has broken.apparently, this is a common problem with older jeep liberty models and from what i have read, the regulator is made of plastic instead of metal and the part is made to break often.i am tired of fixing the problem again and again!
Jeep window regulators are defective.the driver's window made a loud noise and fell into the door.estimated repair at the chrysler dealership was $300 - $400 for a small plastic piece.within six months, the remaining three windows regulators have failed and all windows are now held in place with a plastic zip tie due to the high cost of repair/replacement and chrysler's refusal to accept responsibility for faulty design or below standard equipment.being unable to open the vehicle's windows is definitely a safety hazard for several reasons.certainly do not want to be pulled over and not comply with an officer's request to roll the window down - and if you open the door instead of rolling the window down - that will be perceived as a threat to the officer and only lead to a bad situation.there are so many jeep owners with the same complaint, please investigate this matter for the safety of all drivers since chrysler is ignoring their responsibility.
2004 jeep liberty. Consumer states regulators for the rear power-windows regularly fail, causing the windows to fall into the door panels at which time they cannot be closed. *tgwthe consumer stated since 2006 he and his wife have experienced the problem a total six times, three for each rear window. The consumer stated the driver side window fell into the door panel while his wife was driving on the freeway. The is now the seventh incident.updated 10/20/11.
The contact owns a 2004 jeep liberty. The contact stated that the vehicle was parked when front passenger window fell into the door panel abnormally. The vehicle was taken to the dealer where the contact was informed that the window regulator would need to be replaced. The contact stated that the vehicle was repaired fro the exact same failure seven times.the vehicle was not further repaired for the most recent window failure. The failure mileage was 49,000 and the current mileage was 69,000.
Joining in the large numbers of jeep liberty owners, i purchased this vehicle january 2012 with approx. 86000 miles.the driver's side passenger window was already inoperable during negotiations and dealer repaired.within months, the driver's window failed with the same problem, which has been a thorn in the side of many who own(ed) this model - weak plastic part involved in the window motor, causing the glass to fall into the door and difficult, costly repairs.chrysler has not been made to help the consumer in the history of this wide-spread issue.please consider action?the cost to repair each window is not inexpensive.
The first incident, i got into my car and the front passenger window was down. I tried to let it back up without success. I took it to the shop and had it replaced. A week later that i was driving, and started to hear air around me, and noticed my front drivers window was slowing dropping into the door. I had that fixed and a few months later it dropped again. I had it fixed by means of having a 2 by 4 placed under the window because i could not afford a shop. Now, back here at the end of october, my back passenger window has dropped in and i now have it boarded up.
I got into the car, started it, and the back left passenger window dropped.i bought part number 68059647-aa regulator 2303900 for $167.00 on 7/2/2010.to repair the window. 2/20/2012 i had to replace the driver's side window regulator as it dropped the window and would not function.i bought part number 68059645-ab regulator 23039005 for $182.00.since then the passengers' side windows have also failed.on 9/28/2012, the back left window regulator failed again.i might accept 1 window regulator failing but not 4 or 5, if you count a second failure.what gets me is the fact that the back windows do not get a great deal of use.i believe they've been used maybe 10 times since i bought the car in 2004.for a second failure, when the part has not had but 2 uses (to check that the window was operational), is ridiculous.
The windows in the jeep fail anytime and generally starting under 50,000 miles.what happens is the window will roll down, but then you will not be able to get it back up and it stays down, even manually raising it, it will still fall down.chrysler is aware of the problem and has made a repair kit for the windows.the problem is to have someone repair the windows it costs $300-$400 per window.i have had my driver side window fail, the driver side back window fail and the passenger side front window fail all within a 3 year time frame.chrysler recalled this problem on the 2007-2008 jeep liberty and after reading multiple message boards, this is a huge issue with the 2004-2005 models as well.several people have had multiple repairs on the same window.3 out of 4 failed windows is unacceptable.
When trying to roll down front driver window, it made noise and cable worm came up in between glass and door jam, flapping on inside of window.window still worked but the cable wire would come loose sometimes and window would either not roll all the way down, or not roll down at all and other times would roll down just fine.i rolled the window down the other day and the cable wire came flapping up while the window glass is stuck inside the door. Had to pry window out of door and tape shut. Window motor still makes sound but no longer operates window.
My 2004 jeep liberty had all 4 window regulators snap within a week of each other.the windows fall into the door, and i am worried about theft.
While driving through congested traffic on the highway, the rear window of my 2004 jeep liberty made a grinding noise and unexpectedly fell down inside of the door, my dog nearly fell out and i nearly caused an accident while pulling over to safety.my family and i had to drive 45 minutes in the rain with no rear window.i have since learned this is a very common problem with power windows in the jeep liberty years 2002-2006 and there is even a company that stays in business selling replacement parts specifically for this problem (http://www.steigerperformance.com/products/sp13001.html).,
11 months ago my driver side rear window regulator broke and i had to have it fixed. They said it happens because of the heat. Fine, i forked out a few hundred dollars and a few hours of my time. Then yesterday i got into my car and sure enough the window was down, when i tried to roll it up and nothing happened i immediately called the dealership. They set me up with an appointment for this morning. They said it happens all the time and chrysler is aware of the problem, but is not doing anything about it, rather they are making more money off of the customers in the repairs. There are thousands of complaints about this online, and now this is the third regulator my car has had, with no guarantee i won't be back again next year for another.
Since this car was purchased it has given us problems with the power windows. We replaced on which in less that three months it was broken again. This was very expensive at this time all four windows are broken. I have to put wood in the doors to keep glass from falling. None of the windows can be opened and no sense in fixing due to the cost and they break down again.
Window falls into door & cannot be closed.this has happened multiple times on different windows.
Rear driver side window fell, cable regulators defective vehicle description: jeep liberty sport 4x2 sport utility 4-drmodel year: 2004.
Window regulators failing.have had two replaced in the past two years.both are broken again, along with a third.there seems to be no apparent cause for the failure.internet search shows that this is a major problem among jeep liberty and jeep cherokee owners, yet chrysler denies that there is a problem and will not fix.dealer wants to charge over $300 apiece to repair.
Two window regulators in my jeep liberty failed and the windows dropped. It happened during a rainstorm and i nearly drove off the road into a ditch because of it. Someone is going to die because of this. The windows just dropped. I had to put a permanent support in place to prevent the window from falling. It's a common problem and chrysler will not address it. Safety is being compromised for profit.
I bought a 04 jeep liberty for my son.the driver's window went out immediately after buying it.research showed thousands of occurrences of this happening to people everywhere.the nylon support bracket is not strong enough to perform its designed function and breaks over and over again with no recall from chrysler.this is a safety issue and for that reason chrysler should issue a recall and fix this problem.chrysler seems to be just getting rich off of fixing their badly engineered window regulator at the consumers expense.i am sure glad the government gave them bail out money but when will they accept responsibility for their poor design and recall this window regulator bracket.in my case, only the nylon support bracket that supports the window to move up/down the track is broken.this is a shameful way for a car maker to handle a problem that is obviously a design flaw.some agency needs to force chrysler to own up to this and help the consumer get what he paid for - a vehicle with power windows that work as designed.
Normal use of the vehicle. Normal use of the power windows. No bumps, accidents, rough driving, inclement conditions, rough terrain, unusual external force applied or anything that would constitute replacing the third power window regulator in approximately 2.5 years. I've fortunately only had to replace the right side of the vehicle's window regulators. Both the front and the rear have gone out, the rear twice in the past 2.5 years. Jeep has apparently only acknowledged the issue because of the part number revision of the part 6 times since 2004. It would be great to have this problem fixed once and for all and to have all the regulators replace by an authorized dealer with a part that can be guaranteed for the life of the vehicle. I don't want money since this hasn't cause and personal or property damage but i would not like to pay hundreds of dollars every 6-9 months to replace a part that technically should last 5 times as long as it does.
I'm working in a big city and park my car all day in a open parking lot.the left rear window of my car was open, not sure if it was open all day..for right now im duck taping that window from the inside, nothing has been done yet waiting to order and have it fixed, part alone will cost at least $ 150.00 and then repair cost?????
The contact owns a 2004 jeep liberty. The contact stated that the front passenger side window opened withoutwarning. The vehicle was taken to a dealer. After diagnosis, the contact was advised that the window regulator failed and needed to be replaced. The vehicle was repaired. The manufacturer was not contacted. The failure and current mileages were approximately 112,000.updated 3/14/13updated 04/22/2013
My spouse was driving on the highway when the left window fell into the door of our 2004 jeep liberty. On further research i became surprised to find hundreds of complaints about the same problem. The costs for repair are nuts and unwarranted because of poor design by chrysler. How is it that the ones to pay for all the mistakes created by manufactures ends up being the consumer. We have done enough for the big corporations it is time to do something for the people. I'm going to recommend to all that i know not to purchase chrysler products.
I am a 2004 jeep liberty owner. While driving my vehicle, i attempted to lower my passenger window on a clear sunny day. My passenger side window made a loud pop and then my window fell down. It would not go back up. I finally pulled over and tugged it up in to position and got it to close. It now will not raise or close properly. I called the dealership service department and they tell me it is the window regulator has failed. This sudden collapse of the window caused me to look immediately right to see what i thought was something hitting my vehicle. Then the surprise of my window dropping while driving in traffic. This could have caused me to make a sudden driving error causing an accident as it scared me when it happened. It was a very loud pop sound !i called the dealership service department and i was told it would be about $500.00 to fix. After researching this on the web, i see i am one of thousands with defective windows that drop for no reason in these doors of the jeep liberty. Some 6-7 times. We as consumers deserve better from chrysler. If you check the service records for this problem it should stand out like a sore thumb. We desperately need a recall of for this part of the vehicle that the dealerships are willing to replace while under warranty and acknowledge there is a problem and replace the defective ones but once the warranty expires then we are on our own. The problem is in the design itself. The window regulator is causing problems that are a safety concern and hazard. Please investigate this issue with the jeep liberty. Customer service is no help. They tell me to pay the repair expense (caused by the manufacturer's cheaply made product) then send in my receipt and it may get reviewed. This is a safety issue. There are too many that are having to be replaced. This is a problem. I urge someone to launch an investigation into this. This is not jeep quality that i thought i was purchasing when i paid the huge amount for this vehicle brand new.
In march i tried to roll up my front passenger window and it made an awful sound and then dropped all the way down.i took it to the dealership and they said the cable broke and it cost me $300!a month later the same thing happened with my back drivers side window and another $300!last night i was pulling into my garage and went to roll up the front drivers side window and wouldn't you know...the same thing happened!3 windows in 6 months is absolutely ridiculous!jeep needs to recall this and fix it and i need my money back!i have been reading reviews and this is a common problem with jeep liberty's.i guess they used cheap parts and break all the time according to other jeep owners.please have them fix this issue asap!
My 2004 jeep liberty has had the same broken window three separate times.the regulator inside the window motor is poorly designed and snaps.i have just read hundreds of complaints on the internet about this and several other people said they filed a complaint as well.the window basically falls down, and it could have easily shattered all over my three year old who was sitting beside this window.now it is 100+ degrees here and i have to try to unsafely rig this window so it doesn't fall and break.chrysler will give an estimate of over $500 to fix this.this is the third time.something needs to be done to fix this issue and now.
2004 jeep liberty window regulators. Replaced left rear window regular ($450) in 2009. Replaced left rear window regulator in july, 2010 at cost of $96 (goodwill warranty). Right rear window regulator needs to bereplaced but hasn't because of cost. Nowfront left window regulator has to be replaced for $350.this causes hardships in inclement weather conditions while driving the windows get stuck or fall down while driving causing distractions as well as financially having to pay labor and parts costs each repeat time.
From march 5 2004, 2 months after purchase of brand new jeep liberty the windows have fallen down a total of 14 times. After the warranty expired i have had to pay a total of over $780. For repair.i am 76 & on social security. The back window has fallen again 2 days ago & i can't afford to have it fixed.
Within months i have had all four of my window regulators break in my vehicle and all four windows fell completely into door.two of the times i was driving down the road when window fell. Very expensive to repair already repaired one, now all four broke.cannot get window to go back up.my extended warranty which i paid alot of money for does not cover these expensive parts.how many complaints does it take before making this a recall.
Driving down the road window fell down into the door and the window was closed and i just feel down. Very dangerous.
While driving on the highway at approximately 65 mph the passenger side front window fell into the door. The window regulator was what went wrong. Did alot of looking on the internet regarding this and found that it is a common problem with jeeps. I did not know how common until driving in 20 degree weatherlast week and the drivers side rear window did the same thing. I have contacted chrysler about this and was informed that it is not covered under any recall. So i now have two windows braced in the up position with 2x4's and a total loss of respect for a company that i have supported by owning their products for well over 20 years.
I have a 2004 jeep liberty and on 4 separate occasions have had the driver's front and rear windows fall into the door unexpectedly due to a failed window regulator.on two of these occasions the window failure occurred while the vehicle was in operation.on all four occasions, the dealership charged me $325 to fix the window even though they admitted that it was due to a faulty part because i was no longer under warranty. The rear driver window has failed on 3 separate occasions, each time, within less than a year of having the regulator replaced at a jeep authorized dealership. The service manager at my jeep dealership has admitted to me that it is a faulty part and that the right thing would be if chrysler were to issue a recall for the parts.
While recently driving my 2004 jeep liberty, my 10-year old daughter in the backseat began to lower the rear window using the power window button.at a certain point, i heard a loud grinding noise.upon stopping, i noted that the window had failed in the lowered position and would not move with further manipulation of the power window button.however, i also noted that the rear passenger door would not open and was jammed shut.i was unable to open the door from either the inside or outside of the vehicle.upon taking the vehicle home and removing the door panel, i noted that the window regulator ' a plastic piece ' had failed.at this point, i was still unable to open the door.i then removed the power window motor and accompanying assembly.with this action, i noted that the screw cable, in absence of the plastic regulator piece, had run its entire length up into the rear portion of the door behind the locking mechanism.with the screw cable lodged behind the locking mechanism, the door was jammed and would not open with any normal force.a simple search on the internet results in numerous discussions of problems with the window regulator failing due to the plastic design.it is in my opinion that such a failure is hazardous as it may render the occupant unable to egress the vehicle in an emergency.although the probability of a crash coupled with a regulator failure is low, a simple fix is inexpensive in comparison such as offering a replacement regulator piece made of a material more resistant to fatigue and/or re-route the tubing that houses the screw cable such that failure of the regulator will not allow the screw cable to run behind the locking mechanism.i have since disconnected the electrical lead to the power window motor and tie-wrapped the window in the closed position pending a suitable fix to the regulator.
I have owned my 2004 jeep liberty for since november of 2003.since that time i have replaced the rear window regulators 6 times.now that my extended service contract is running out, i contact jeep and was told that they would consider helping me on an incident by incident basis.i don't understand why this isn't a manufacturing problem and should not be addressed by the company.i have $600 invested in this problem and don't feel that i should have to invest more of my hard earned money for a manufacturing defect.
The contact owns a 2004 jeep liberty. The contact stated that the windows fell down on their own. The vehicle wasinspected by a dealer who informed the contact that the regulator had failed. The vehicle was not repaired. The failure mileage was 160,000.
There are no events leading up to the problem.that is the problem.my 2004 jeep liberty has a problem with the windows just falling down.i came out from work and my passenger side window was down.thank goodness no one stole anything out of the vehicle.within a week, the driver side has now fallen down, during my drive to work.i purchased the replacement parts from a dealer and repaired it myself.the parts alone were almost $400 for a plastic piece that is temporarily fixing it.by that i mean, they have not tried to improve the problem just merely charging us to fix it.i have read where people have had the same window go out in less than a week, or walk out of their house and all four be down.this may not be the kind of safety that you usually deal with, but there has to be a reason this is happening.
Rear driver side window slipped down inside the door. Unable to secure the vehicle.on 07/01/2012 front driver side window slipped down inside the door. Again, vehicle was parked and unsecured. These parts are expensive in addition to the labor cost to have the repairs made. Inability to secure the vehicle is a safety issue and weather conditions could cause additional damage to the vehicle.note - during the first few months i owned the vehicle in 2004, the driver side window regulator motor failed and was replaced by the dealership.
I rolled down my passenger window and when i went to roll it back up it would not roll back up. It just kept sliding down. I had to buy a suction cup to keep it up until i could get the part to fix it. Since then it has happened to my rear passenger and rear driver windows also.
While driving, the front passenger window dropped into the door and would not respond using the window switch.window had to be taped to the door frame until we could get it to a repair facility.the regulator failed and both the regulator and motor had to be replaced.
Power window regulator failure. This is the fourth time in 2 years. This is a major problem that is very expensive to fix. The regulator fails when the car is not even in motion. The window will fail to roll up or down when the regulator fails and it makes a grinding sound when you try to roll the window up or down. This is obviously a huge problem judging by how many complaints are listed on this website. Jeep needs to recall the power window regulators in these vehicles and take care of their customers. Who has three hundred dollars to fix an ongoing problem two times or more a year.i am a very upset customer and i think something needs to be done about this problem.
Simply rolled up my windowthen it stopped and window fell down. Took off the door panel to examine and the cable still moved but made a lot of noise and window didn't move. This is the second timei've had this issue. I replaced the rear passenger window regulator when ipurchased the car and now that one is messed up also. The one that recently broke is the front right window.also my head lamp is showing issue with not coming on and i've already tested the stirring column switch.
Power window regulator fails causing window to unexpectedly fall into the door panel.front and rear windows failed within 3 months of each other.multiple complaints filed on this vehicle for the same issue.
Window regulators have been repaired 9 times on my vehicle. Please contact mack massey jepp in el paso and bill luke jeep in phoenix for details. This has been ongoing thing since 2008.
January 8, 2013good morning. It was very annoying when my passenger's front window dropped inside the door. It was and wasn't okay when the problem first arose. I was very concerned. I immediately took it to my dad to see what he knew about it or could do. He went to the pick and pull junkyard and got a plastic replacement window to hold me over until i could get if fixed, which i did about 3 weeks after the problem occurred. The problem occurred on january 8, 2013 and i got it fixed on january 29th, only for the opposite front drivers window to do the exact same thing two days after i got it out the shop. Well this time, my dad placed a 2 by 4 to hold it in place. And now only about 2 months later march 28, 2013 my back passenger window has suffered the same faith. Back on february 5, 2013 i took my car into the chrysler dealer because they contacted me about a recall, and at this time i explained my incident to them; they stated they had maybe a few concerns about the window regulator, but that it wasn't enough to raise an eyebrow about. I understand why that would not be an eyebrow raiser. In less than 3 months, i have had 3 of my car window to just drop inside the door of my vehicle and the dealer doesn't think that this is call for a recall, or send out notices to jeep dealer and work on the responses received to then determine if this is a major issue or not? very costly, and inconvenient especially when the incidents occur at different times. I would like to get some feed back, answers, shares on this matter, anybody? i have also been browsing the internet to find out if anyone else has experienced what i have, to see what their outcome was. Stressed out consumer...
In december, 2011, the front driver's side window of my jeep liberty fell suddenly while i was driving the vehicle. The sudden and unexpected occurrence nearly caused me to lose control of the car. I felt fortunate that i was driving when this happened and not one of my children. Had i been an inexperienced driver, the sudden shock of this occurrence would have caused me to lose control of the car. I taped the window up and continued to drive it. Two weeks later, the rear window on the driver's side suddenly and unexpectedly fell. At that time, my dog nearly fell out of the car. In the spring of 2012, after driving around with taped up windows for four months, i took the car to a jeep dealer. The repair cost me $850.00.this past spring, the same thing happened with the window on the right passenger side. I have been driving with door stoppers shoved into the window to hold it up. Hope i don't have to worry about a grandchild falling out!i have been researching this issue on the internet and there are thousands of complaints about this very issue! the problem appears to be a cheap plastic part in the window mechanism. Many jeep liberty owners are saying it is not worth fixing their windows anymore, because they fix them and then the windows just fall again and again and again. Why is this not seen as a safety issue? i work in the public health sector and this is most definitely a safety issue!
Left rear window regulator keeps breaking.has been replaced twice.now the driver's window is starting the same thing.very costly.chrysler dealer won't help with the cost.
The window regulator for the rear driver's side window has failed, leading to the window unable to roll up and loss of window control that leads the window to fall inside the door and glass to shatter.
Power windows fail and window slides down and cannot be brought back up in order to close the window. Have had three of my windows fail in exactly the same way, all of them needing to have the entire window regulator and motor assembly replaced, costing over $500 in each of the three time that this happened.
Passenger side, back window is stuck in the down position on my 2004 jeep liberty.
2004 jeep liberty.plastic bracket on window regulator breaks.have replaced both front and back door regulators.from internet postings - appears i am one of several thousands with this problem. Chrysler dealerships want to replace entire piece along with window.$500 repair over $4 plastic bracket.
We have had repeated failures on all of our window regulators since we purchased our jeep. The first occurrence was in 2006. I would have to pull our repair file to get the other dates. We currently have another window out, it is taped up to keep things out. This is the window in the back behind the front passenger seat. This has already been replaced. The replacements don't even hold up. We are senior citizens. No one "plays" with the windows. We use our ac so windows are not opened and closed. They just fall down on their own. We can not afford to keep replacing the window regulators. The dealer said he thought there was a recall on this because it is such a big problem ,but i don't see anything here except window regulator complaints. When are they going to take this problem seriously?
The contact owns a 2004 jeep liberty. The contact stated the drivers side window fell into the door and she was unable to place it back in position. The vehicle was taken to the dealer who diagnosed that the window regulator and motor needed to be replaced four years after the previous failure occurred. The manufacturer was made aware of the failure but only advised the contact to contact nhtsa. The vehicle was not repaired.updated 11/03/11*ljupdated 11/14/11
I have a 2004 jeep liberty. On june 7, 2011 the passenger rear window just fell down inside the door. Our extended warranty doesn't cover replacing window regulators. That cost $300 to repair. Then, on june 27, 2011 the passenger front window just fell down inside the door. It is in the repair shop and it will cost another $300 to be repaired. The driver side window regulator is also about to break. When i put the window down the whole inside door panel expands and the repair shop said it's about to break. I think its a big safety hazard if my windows just fall down inside the door especially when i'm driving and have small children in the car and weather conditions. Also, when the window falls inside the door it makes a loud noise which is a distraction from the driver.there needs to be a recall because my repair guy said that these regulators have to be replaced quite often at $300 a pop!!! i am not a satisfied customer what so ever.
The contact owns a 2004 jeep liberty.the contact stated the rear windows suddenly fell down due to a broken regulator. This occured while the vehicle was parked in a parking lot. The contact stated this has happened six times.the contact took the vehicle to the dealer to have them replace the regulator. The manufacturer had assisted the contact with the cost of the repairs but the contact stated the repair is not remedying the problem.the dealer informed the contact the regulator is made of plastic and it melts due to the heat and that's what causes the regulator to malfunction. The failure mileage was 110,000.
The contact owns a 2004 jeep liberty. The contact stated that the front passenger window regulator failed and the window dropped inside the door. The vehicle was taken to an authorized dealer where the contact was informed that the regulator needed to be replaced. The contact called the manufacturer who stated that someone would call him back; he was currently awaiting the call. The current and failuremileages were approximately 47,000.
2004 jeep liberty, rear driver side electric window drops down into door, jams door lock, runs down battery-all due to a tiny plastic part breaking repeatedly. I paid to have this fixed in 10/15/08 ($205),read on internet all jeep owners all models with electric windows having same problem. So, did not use window or door ever since. Same clip broke and was replaced under warranty 9/18/09. Still don't use door or window. Same clip broke again 10/25/10. No longer under warranty so dealer won't repair. Called jeepcorporate. They refuse to even consider working with me or explaining what they will do until i get "an official diagnosis" from a jeep dealer which will cost me $94.50 to get. Only then will they even talk to me about this problem.everyone is having this problem.a tiny plastic clip into which the fuzzy cable connects gets worn over time and breaks. No rocket science there, take a thin piece of plastic and put metal against it and even if not used will vibrate if you drive the car and it will break. Costing jeep owners big time.first time it stranded my daughter in the middle of the night,jamming the door and running down the battery as electric window kept trying to engage. Now it is sitting in my yard,cannot secure my car as windows is down inside door,and have plastic over window to keep out the rain. This is ridiculous. Case # now with jeep is [xxx],case manager casey, 1-800-763-8422 but like i said,until i'm willing to pay $94.50 for "official diagnosis" of a broken ten cent part,they won't tell me if they will work with me at all or to what extent. Only that without the diagnosis, nothing can be done further. First time it broke, sitting in driveway. Second time i pulled up in parking lot and exited front door when window in rear door crashed down inside, i hadn't even touched the door.this time broke in parking lot, no one in car. Window just falls down into door.costing jeep owners big time, you have to change entire window regulator, jeep won't sell clip.
While driving down the highway, the rear driver-side window began to open of its own accord. Trying to stop the window from lowering further using thecontrol button on the console did nothing but make a terrible grinding noise inside the door. Within five miles of driving, the window glass had disappeared into the door panel. This has happened twice now. The first time was a year ago, mid-april 2010, also while driving on the highway. This year it happened to the same window again, mid-april 2011, which means the replacement parts failed, too. The wind in the car was awful, not to mention the cold! it certainly made for a noisy, freezing, and uncomfortable drive. When i arrived at my destination, i had absolutely no way to close up my car, since the window glass had disappeared into the door. I was very afraid someone would steal my car.
The contact owns a 2004 jeep liberty. While driving approximately 65 mph the rear passenger window rolled down on its own. The vehicle was taken to the dealer where the technician stated that the window regulator unitneeded to be replaced on all four windows. The failure occurred nine times on all four windows intermittently. The repairs were made to the window regulator unit eight times. The manufacturer was contacted and stated that they would pay for the parts. The vehicle was not repaired. The vin was not available. The approximate failure mileage was 30,000.
June 13, 2013, third window regulator to fail within one year on my jeep liberty. Failed window regulators are front left and right windows, and left rear window. Very frustrated and disappointed with chrysler and how they are handling a known issue. After speaking with several employees and manager at the chrysler dealership. They have told me that chrysler is aware of the defect but they are unable to repair the failed window regulators at no cost to me. Therefore i continue to drive my jeep liberty without any working windows which presents a safety issue in the event of an accident. I have no way of getting out of my vehicle and it's an inconvenience to pull up to drive thru without being able to roll down my windows.chrysler, i'm sure you have heard this complaint many times. I would greatly appreciate if you would take care of your customer base and do a recall on these window regulators. Thank you.
The rear drivers side window regulator needs replacement as it is defective.the extended warranty nor the dealership will cover this very common defect which will cost me $450.
Window in my 2004 jeep liberty will suddenly drop down and will not go back up even though they are power. I then have to have them replaced. I have had 3 of the 4 windows replaced and am now working on the last. This time, my dog was in the back. Had my mother not been in the back seat he would of jumped through not knowing what was going on. There i am driving down the highway and my window slips down. This is expensive to cost and can be very dangerous... Can you imagine if your child was back there.
I have a 2004 jeep liberty.the passenger side window fell into the door.took it to a repair shop and was told the regulator had failed.i have read several instances of this type of failure on this model vehicle.why isn't the nhtsa doing anything about this?
Was driving down the interstate and noticed the back window came down about 4 inches. Tried to raise the window using the power button and heard a loud pop.tried again and heard another pop.the window does not roll up.i can raise it by hand but it does not stay up.
I would like to take this opportunity to express my concerns regarding a malfunction with the window regulator on the 2004 jeep liberty that i own.my initial complaint started on october 29, 2007.i noticed while i was driving, for no reason at all, the back driver side window slid down.there was no recovery, so i visited the chrysler dealer, darner chrysler-jeep in mesa, arizona.i also contacted the chrysler customer service and they agreed to compensate half of the total bill of $304.57.they compensated $154.57.about a month later, november 23, 2007 i had the exact event happen only it was the driver window that had slid down.i repeated my visit to the dealer and called chrysler to ask for their assistance.they agreed this time to pay for the labor of $147.00.i was responsible for $162.89.i now have a third window with the same exact problem that i discovered yesterday, january 31, 2008.i called chrysler and expressed my concerns with these numerous events and they told me that they could not assist me this time as this is the third event.although the chrysler corporation and the dealer are both aware of the numerous replacements that have been done for not only me but for many people who own the 2004 jeep liberty, they are not willing to assist me in any compensation for the third instance or seem to have concern for the safety of their customers.i have researched this problem and found out that there are many people across the u.s. That have experienced their window dropping down as a result of a defective regulator.i found no current recall at the current time.i am very concerned that this is a major safety and security issue that could cause harm to the passengers and the drivers of this vehicle. I am asking for your assistance in forcing a recall for this part in this particular vehicle.i understand that you must receive a large amount of request, but i would appreciate prompt attention in this matter.
The driver's side window regulator failed and the window was inoperable. The regulator was replaced by a mechanic.
Jeep liberty window regulator breaks allowing window to fall down into door and remain inoperative until fixed. We own a 2004 liberty and have now had 12 regulators repaired/replaced over 6 years because of some executive decision to cut cost with a plastic part vs steel. Been caught in monsoon with broken window, 100+ degree temperatures with broken window. This can happen at any time/mileage, moving or stationary, using or not using windows.
Drivers side defective window regulator, cable brakes, window will not operate.the consumer stated that a thin nylon part had broken from the lift component that the window attached to, that could be repaired/replaced for $5.00, however chrysler did not make the cable available and instead consumers were being forced to buy the entire motor assembly for $180.00 and labor at $350.00 even if the motor and/or regulator were not defective. The reason why the window failed, was becauseof the failure of the poor nylon part component or cable installed. Once the small nylon piece broke off, the nylon part was no longer attached to the actual cable that moved up and down via the window motor, or the cable would break itself. The window motor continued to work.
The window regulator has failed in the window.this is a well known problem.just sitting at a light and the window falls down because of a small plastic piece that holds the window up breaks.
2004 jeep liberty windows fall down. Regulators are junk!!!this is my 5th replacement!!!
Window regulators are faulty.within the past year the driver-side and back passenger windows have simply dropped into the door without warning.the last time this occurred i was on the interstate in thunderstorm and the window suddenly dropped without warning.i think this is a safety hazard.
Purchased vehicle used, low miles 32,764, january, 2009.around early august, 2009, the passenger window fell down and wouldn't go back up.you could hear motor running when window switch was pressed. Called chrysler on 8/10/09.they advised window regulator was known issue with chrysler (they assigned case number).advised me to call dealer. I did. Out of stock.too, they would have to open door panel and charge me $59.95 just to take panel off. He would then have to call chrysler once the panel was off to see if they would agree to fix it.ridiculous.told him to call back when in stock. When i didn't hear back, i phoned a couple more times and then gave up.went ahead and had it fixed by a repair man 9/2/09 at a cost of $230.the third week of october, 2009, the rear driver side window fell down a few inches and wouldn't go up or down.the rear passenger side window would not go up or down.you could again hear the motor running when the window switches were pushed.the two rear windows cost me $400 to have fixed with my repair man.i had given up on the dealer.in all three instances, i was shown the broken part that was taken out of the door panel.the cables are breaking free in the window regulators.
2004 jeep liberty in good repair, drivers side window fell into the door and could not be raised. Motor makes a grinding sound. There was no crash, the window worked the day prior.
Driver side back left window regulator has failed twice. From my research, this is a common problem for the jeep liberty.
I have a 2004 jeep liberty in which 3 of the window regulators have went out.the reason this is an issue is driving down the freeway my driver window regulator quit working, the window fell down into the door.i almost wrecked because of the distraction and sound of my window falling.
2004 jeep liberty window regulator faulty part.i just had it break on me without any reason. No stress or normal usage. Was on rear drivers side window tat hardly ever gets used.
2004 jeep liberty with safety recall f-23 - lower ball joints customer is asking for reimbursement for tow and tires**ccthe consumer scheduled an appoint to have the recall done on january 11, 2007, however on january 7, 2007the left front wheel came off the vehicle. The consumer stated the windshield is extra susceptible to chips and cracks due to debris hitting it.
Dt*:the contact stated the vehicle was taken to the service dealer about a year ago because there was a slight vibration in the front end.the dealer inspected the vehicle and determined the tires needed to be rotated.the vibration continued and progressively became worse.today, while driving 30 mph the contact heard a loud grinding sound followed by the vehicle's failure to move forward.the vehicle was towed to the dealer, but has not been inspected.upon visual inspection, the contact noticed the lower ball joint was separated on the passenger side. Updated 7/3/2006 - the driver's side windshield wiper arm came loose twice.the wiper arm was realigned to factory specs and tightened to the correct torque setting.when the consumer used the turn signals while the headlights were on the headlights flickered.this is an intermittent occurrence. On another occasions the headlights remained on although the switch was turned off.
There was a loud pop and the front wheel started wobbling and i could not move the car, and according to opelika ford chrysler dodge jeep, my lower ball joint broke .my complaint:my vehicle has been at the dealership in opelika, al for a month with promises of the parts coming in, but as of today, 2/25/2014, are still not there.although, the dealership is covering the charge, had i known it was going to take this long, i'm sure i could have had it repaired with all of the rental car expenses i have incurred.this is harsh lesson about dealing with a dealership. Thank you.
I had just gotten off the highway and took the wrong turn so in the middle of the street i tried to whip a uturn and when i turned my wheel to the left i heard a loud crack and my vehicle was unlevel so i asked my passenger to see if we had blown a tire and he said it looked fine but i got out and looked and saw that the whole entire wheel assembly fell off. I had brake fluid draining in the street and there was the piece (control arm) that was snapped in half leaving my car stuck and broken .
Vehicle vibrates at any speed and worsens upon braking.have had alignment done 3 times and alignment keeps failing. Tires are all new.have had the camber and casters replaced in front, did not help vibration.brakes have been replaced, vibration persists.vibration is so powerful upon braking that sterring wheel bounces out of my hands.the vibration when driving sounds like i have a flat tire.
Was going down a hill. Didn't notice a stop sign. Tried to stop but couldn't in time. Took the corner and hit a tree with my passenger front corner and the jeep flipped on its side. Smashed my face on the steering wheel shattering my jaw due to airbags not going off and seatbelts not locking. Needed immediate surgery. They had to smash the front window to get me out of the vehicle.
I was driving about 55mph when the vehicle starting shaking.i slowed down and exited the freeway.the shaking got worse, and when i turned into the gas station, the front wheel actually came off and rolled down the street.vehicle had to be towed.it looks like the lug nuts just broke off.i had no work done on the vehicle for the past 2 months or so.
On my 2004 jeep liberty i have had the lower front ball joints replace a few years back by the f23 recall.this week as i was replacing upper control arms, which come pre assembled with the ball joint, i noticed the boots for the lower ball joints were again damaged. I also noticed that there is a loud noise when going over unsmooth surface roads, etc. I am thinking this could be caused by the rear upper control arm.now i'm not a professional mechanic, but common sense tells me that the engineering on the suspension has been compromised.i contacted chrysler, who told me to contact a dealer, who told me they would get back to me on this problem.i also experienced multiple window regulator problems, along with recalls on the air bags system as well as gas tank protection recalls.
My steering wheel is hard to turn makes a loud noise sheathed my car is warmed up or not it has power steering
Somethingloose and smoking under my suv, told has to do with front end suspension , the 2 front tires shakes ,driving over railroad tracks, speed bumps etc. Causes myfront to look lower down to the ground. The r r side along with backtire sensor saying preform service. My front end suspension vibrates and shake like its coming apart, along with tire sensor flashing.driving city neighborhoods with high speed bumpscausesthe suspension to feel as if it coming off vehicle.
Manufacturers recall:my vehicle makes a serious vibration in the steering wheel and a loud humming noise when i drive down the road. It pulls to the right terribly and wears oot my tires constantly.it fish tales when i accelerate the gas petal and also when i take my foot off of the gas. It walks the road. And feels unstable when u reach 60mph. It feels very unsafe and does it's own thing when we are driving . It just goes all over the road .the results are the same whether it's being driven in the city or highway. Unpredictable my vehicle has been recalled by chrysleru38 is the recall number and it's off the recall expansion of 12v-085
65 mph,highway.lost control,no steering ability at all.coasted car to park along freeway shoulder,to avoid accident and being hit by a truck.
My jeeps airbag failed after vehicle crashed into a bush and rolled 60-80 feet down an embankment afterhitting an animal on an icy road.. My concern is that i was not notified by my dealer (taylor & sons, ponderay idaho) or by chrysler regarding any safety recalls until after the crash. I found out about recalls after my insurance agent gave me a list of recalls recently .
Turning with noise on the freeway and street. Clicking when pushing brakes.
Important this is translated from spanish to english in google translator.my reason for my complaint is, to help me with the problem i have, really do not know if this merchant exists or is something ghost. I have tried to communicate with the seller and with the local dealer but it is impossible no answer, as the place is far to go, i have not yet had the opportunity to go to the local. For this reason i think i am a victim of fraud. I have also tried to communicate with them using barios phone number, but it is impossible not answer.saturday 22 october 2016 i was cleaning the suv when i realize that the passenger seat lacks a turnillo and safety belts of defects are removed. I quickly call the seller but not answered. That same day i informed my mechanic avia come to my house, told my suv has a water leak and burned in the muffler, when my check mechanic tells me is not water is oil, again i contact the seller and i sent him a text message and does not answer me, my mechanic informs me, the trader can not sell tire truck with bad quality, my suv the tire are worn, not really sap that information. Until today i call and leave a text message to the seller but he does not answer when i call the merchant i end the call. For this reason i think i am a victim of fraud.please ask for help because now i have no car and not think it's sure i use the suv in these conditions, another thing i want to add on the water leak, the reality is that the radiator is broken, the seller lied to me deceived me, the me i swindled.that day when i got home it was night, i when i get home check the part of the front of the suv, the part where the engine is, the water reservoir had no water, for me that was strange and contact the seller, i told the salesman that the water reservoir had no water, the seller told me that was normal.
I have had the front lower ball joints replaced twice on my 2004 jeep liberty. I was driving both timed it has happened costing me tow and repair costs. I feel i should have been notified about the dangerous safety recall on this vehicle. I am now after leaning that it also hssv12 recalls and safety issues including the gas tank and suspension and stability of my vehicle am afraid to even drive it out if concern for mine and others safety. I am a 62 year old fudablrd woman and need this vehicle fixed and brought up to safety standards. Please tell me what and where to do to get issues resolved. Thank you
Letter from ftc forwarding correspondence from congressman mchugh on behalf of constituent concerning his complaint with chrysler corporation regarding his jeep liberty.*njthe consumer stated the check engine light illuminated due to a faulty oxygen sensor and a crunching sound was heard whenever the consumer made a right turn.the dealer informed the consumer the crunching sound was a result of power steering fluid leaking and the repair would cost $825.00. A new rack and pinion gear and pressure lines were needed. The consumer stated the vehicle only had 40,000 miles, however the dealer advised that the vehicle would still be safe to drive. However, while driving, there was a noise coming from the front drivers side wheel well. Just before the consumer could exit the highway, the left front wheel fell off the vehicle. The plastic fender above the dislodged wheel was ripped away.
On or around 12/23/2004 we received between 5 to 7 inches of snow.after driving on the unplowed roads the rims on the right side of my 2004 jeep liberty became partly clogged with snow causing an out-of-balance condition.this out-of-balance condition caused me to have to pull off the side of i-75 north near the route 20 exit. I drove along the brim of i-75 tell the exit and got off the expressway. After looking at the rims i noticed they were packed with snow. I then drove to a quarter car wash and using hot soapy water removed the snow from the rims.this same condition showed up the next day and was fixed in the same manner. I contacted the dealershiped schmidt jeep eagle (26875 n dixie hwy perrysburg, oh 43552 phone: 419 874-4331) and requested a factory rep. To be called.on 01/04/2004 i was contacted by a factory rep.i explained the situation to her and was asked if i had driven another jeep liberty to see if it did the same thing.i told her no and she said that if i like the next time we got a heavy snow i can come in and see if any other liberty?s did the same thing.i then called daimlerchrysler ref. # 13001582 talked with a customer care person and she called the dealership and was told by the service manager (chuck) that if i put hub caps on the rims that may keep the rims from filling with ice and snow.the rim is manufactured with a deep pocket at the front inside of the rim.this pocket fills with snow when the vehicle is driven in snow.if this pocket was not there as with other rims, the snow could not become entrapped in the rim causing the out-of-balance condition.
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