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We found the following complaints for JEEP LIBERTY (2003)

Read complaints for JEEP LIBERTY (2003)


I was passenger, my husband [xxx] was driving.airbag light came on and chimed for a couple of seconds, then suddenly the driver's side airbag deployed, bruising [xxx]' arm and hurting his neck and shoulder. More than a week later, i still cannot get anyone from chrysler/jeep to tell me what is going on. They finally had an inspector look at it today, but he said it could be 10-12 days before i get a response. I keep following up with chrysler by phone, but they will not tell me anything other than that they are investigating it.they did tell me not to drive the vehicle, leaving us with no vehicle and no rental or any type of resolve has been offered. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The contact owns a 2003 jeep liberty. The contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
The contact owns a 2003 jeep liberty. The contact received notification of nhtsa campaign number: 15v6730000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Updated 06/29/16*ljupdated 07/25/16.
The contact owns a 2003 jeep liberty. The dealer repaired the vehicle for nhtsa campaign number: 15v046000 (air bags). The vehicle was repaired; however, the air bag light illuminated after the repair. The air bag light was not illuminated when the vehicle was taken in for the repair. The manufacturer was not notified of the repair. The approximate failure mileage was 100,000.
This vehicle has had electrical issues since i first bought it used 5 years ago. Last week i was driving my son and two of his friends home from the beach. I was on the interstate when suddenly the air bag light came on, stayed on for a minute or so, went out, then blinked a few times. I got a creepy feeling and decided to do a search. I am glad i did. I can't believe chrysler has not recalled these jeeps, i think they are going to be paying a lot more in pi claims than it would cost to do the right thing and fix the problem. I am afraid to use my car!!! i called hall jeep here in virginia beach and was told to bring it in so they could do an electrical check on the vehicle. [xxx], the girl i spoke with in the service department told me to drive it up there. I told her i was afraid to after reading about the injuries that have been incurred when the driver and sometimes passenger side air bags deploy for no reason. I am 5'2" tall and must sit close to the steering wheel, increasing the chance of injury or even death. She told me that even i said that the risk of it happening was small, when i asked her how i said that her response was "you said there have only been 87 incidents and there are thousands of them on the road" !!!!! i told her it should only take one for them to be alarmed. She then suggested i have it towed - at my expense of course. This is just unsatisfactory and i will never buy another chrysler product! my husband has been looking at the dodge ram truck but now i am reading about some life threatening issues with them, too!information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The contact owns a 2003 jeep liberty. The contact received notification of nhtsa campaign number: 15v046000 (air bags)however, the part to do the repair was unavailable.the contact stated that the manufacturer exceeded a reasonable amount of time to produce the part to do the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
My daughter wrecked her jeep libertyon 1/14 and airbags did not deploy. She ran off road hit a drainage pipe that went under a driveway proceeded to hit a fire hydrant then a guide wire that went to a power pole then the car proceeded to roll several times. The airbags did not deploy.
The contact owns a 2003 jeep liberty. The contact received notification of nhtsa campaign number: 15v046000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Airbag indicator light came on for no reason. It came on as soon as the car started after being parked.
Airbag warning light illuminating for no apparent reason. Dealership cannot find the problem.
The contact owns a 2003 jeep liberty. The contact received notification of nhtsa campaign numbers: 15v046000 (air bags) and (seat belts). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. Updated 05/10/17*ljupdated 09/06/2017
The contact owns a 2003 jeep liberty. The contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Ma10/1updated12/28/2015
While driving the vehicle the airbag indicator light began to flash and an audible alarm sounded.now i am concerned that our vehicle has same defect with the airbags inadvertently inflating as being investigated by the nhtsa.the vehicle airbag system has never been deployed or serviced or replaced.
2003 jeep liberty.consumer writes in regards to unsatisfactory customer service at dealership with occupant restraint control module recall repairs.
I t-boned a taxi that tried clearing 3 lanes of roadway last minute to make his exit.i was going 30mph. Upon impact, the priuses airbags went off, and i noticed my airbags in the jeep did not go off.for an impact at that speed, and hitting the car full frontal, it should have definitely gone off.
The contact owns a 2003 jeep liberty. The contact received notification of nhtsa campaign number: 15v046000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that when the ignition was turned to the on position, the air bag warning indicator illuminated intermittently. The failure mileage was approximately 65,000. Updated 01/27/16*ljthe consumer stated the air bag light illuminated intermittently. Updated 02/09/16
The contact owns a 2003 jeep liberty. The contact stated that she had been waiting over a year for the parts needed to complete the service for nhtsa campaign number: 12v527000 (air bags). The vehicle was not repaired and the manufacturer was made aware of the issue. The approximate failure mileage was 90,000.
This vehicle now has 67000 miles on it.the air bag light intermittently came on at 63000 when hittingsmall pot holes in the road, then it finally came on and stayed on. I took this vehicle to the dealer and they told me that both modules failed that are in the driver and passager seat, and it would cost me $557.31 to have it fixed. I called chysler about this for some help with the cost to have it repaired, but they said no, i should maybe call you and file a complaint, so i am asking you to intervene with chysler on my behalf. According to the internet at bailey car.com/recalls, nhtsa said there have beeninjuries from the unexpected front bag deployments.i was lucky that i had my airbag light problem checked before the airbags unexpectedly deployed.because there are several consumers like me out there that are unknowingly subject to serious injuries, i feel that you should request that jeep recall all the 2002 and 2003 liberty jeeps for this malfunction.
Takata recall. The contact owns a 2003 jeep liberty. The dealer indicated that the vehicle was repaired according to nhtsa campaign number: 06v288000 (suspension) on august 1, 2016; however, the remedy did not prevent the failure. Years later, while turning right into a parking lot, the lower ball joint fractured on the driver side. The vehicle was towed to the contact's residence. The dealer and the manufacturer were notified of the failure. The contact was informed by the manufacturer to take the vehicle to the dealer for repairs where it was diagnosed that the driver side ball joint fractured and damaged the axle and the front driver side tire. The manufacturer refused to cover the repair. The contact was also unable to determine when the parts would become available to receive the repairs for nhtsa campaign numbers: 15v673000 (air bags and 13v252000 (fuel system, gasoline, structure). The vehicle was still at the dealer. The approximate failure mileage was 180,000. Parts distribution disconnect.
I just received a call from jeep that an outstanding recall is still on my vehicle and looking back some months ago, i brought my car into a dealer to have all of the recalls fixed and they said they need to order a part for one of the recalls.i never received a call back stating that the part was ready to be installed.had it not been for this current call from jeep i would have forgotten all about it. I just don't have time to keep bringing this car in and waiting for parts to be installed on it.
Takata recall still waiting to be repaired
The contact owns a 2003 jeep liberty. The contact stated that nhtsa campaign number: 15v046000 (air bags) exceeded a reasonable amount of time for repair. The contact received the recall notification in march of 2015. The dealer advised the contact that they were still awaiting parts. The contact was placed on a waiting list. The vin was unknown. The contact had not experienced a failure. Vin tool confirms parts not available.
The airbag system occupant restrain control module was replaced on the vehicle.the airbag light remains on and the service center stated there is a faulty module indicating a seatbelt issue after using the machine that reads codes.we were advised to contact vehicle safety.the service center is pellegrino chrysler jeep, 241 n. Glassboro road, woodbury heights, nj 08097.phone number 856-848-2822.please contact on this matter.thank you.
The contact owns a 2003 jeep liberty. The contact received notification of nhtsa campaign number: 15v046000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
My complaint is that of the air bags in this vehicle. On saturday october 15, 2016 i was rear ended by another vehicle and forced into a telephone pole stopping me in my tracks. Through the rear impact with the vehicle striking me and the front colision with the telephone pole the air bag system in the vehicle did not deploy.
I was driving to work ~ 8:15 am and the passenger-side air bag exploded.i was still driving when the driver-side air bag exploded and i immediately pulled over and jumped out of the vehicle.i tried to open the door as i had left the car running and the doors were locked.i keep a hide-a-key on the car and the key would not unlock the doors.i went to the rear gate of the car and it would not open, however, the glass popped open and i was able to crawl in the car and turn the engine off.i then called for a tow and took my car to the jeep dealership.i was then informed that the dealership was told not to do anything with the vehicle, they would be contacting jeep corporate. About 1 week later, i received a telephone call from their recall technician who informed me that the air bags deploying were a result of the recall that was issued for jeep liberty.i have never received a recall notice with regards to the issue with the air bags until two (2) weeks after....august 3 or august 4, 2014.
Was driving and all of sudden vehicle went out of control ,rolling over numerous times and ending up in the opposite lane. Vehicle was hit by another vehicle and air bags never deployed. Car was completely demolished .
The contact owns a 2003 jeep liberty. The contact received notification of nhtsa campaign number: 15v046000 (air bags)however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure.
This complaint is in regards to the following:the airbag system occupant restraint control (orc) module may experience a front airbag and/or seatbelt pretensioner inadvertent deployment.as of nov 7, 2015 this repair has not been completed and i have not have any contact from the manufacturer.i am concerned for the safety of my 19 year old daughter who is the primary operator of this jeep.the only information i have been able to find about the status of this repair from chrysler jeep indicates there is not yet a remedy available until 2016.the last recall notice i received was as of feb 6, 2015 but i believe i received others dating back to 2014.the safercar.gov website currently shows the following:recall status:recall incomplete.remedy not yet available.
The contact owns a 2003 jeep liberty. The contact's vehicle was rear ended by another vehicle. The air bags did not deploy. The vehicle was towed to an independent mechanic. A police report was filed. The contact suffered from back and neck pain that required medical attention. The vehicle was included in nhtsa campaign number: 15v673000 (air bags). The manufacturer was not notified. The failure mileage was approximately 89,000.
The contact owns a 2003 jeep liberty. The contact stated while driving 45 mph she notice that the air bag warning light illuminated on the instrument panel. The air bag then deployed erroneously. She was able to pull over on the side of the road and called the police. The contact sustained some injury as a result of being struck by the air bag. She was able to drive the vehicle home and contacted the dealer to have the air bag replaced. The manufacturer was not notified of the failure. The failure and current mileage was 111,000.
The contact owns a 2003 jeep liberty. The contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. Parts distribution disconnect.
The contact owns a 2003 jeep liberty. While driving 7 mph, the passenger and driver side air bags deployed inadvertently without warning. The vehicle was not taken to the dealer. The vehicle was not diagnosed or repaired. The contact pulled over to the side of the road. The contact sustained swelling on the right hand from the wrist to the fingers, and the left hand pinky finger was swollen and had bruises that required medical attention. The contact received notification of nhtsa campaign number: 15v046000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was contacted at 800-992-1997 and stated that they would send someone to inspect the vehicle. The following day, the contact received an email stating that there had been an open recall since february of 2015 and that the manufacturer would not be able to assist. The manufacturer was made aware of the failure and provided case number: 32023801. The failure mileage was approximately 169,000.
Takata recall. The contact owns a 2003 jeep liberty. The contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the parts to do the recall repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2003 jeep liberty. The contact had not experienced a failure until after the vehicle was repaired per nhtsa campaign number: 15v673000 (air bags). A day after the repair, the vehicle stalled without warning. The vehicle was able to be restarted and was driven to the contact's residence and parked. The vehicle was taken back to the dealer where the speed sensor was replaced, but the failure continued. The vehicle was taken back to the dealer where it was diagnosed that the differential needed to be replaced. An independent mechanic took pictures of the differential and the contact took the part back to the dealer. The contact was waiting for a response from the manufacturer to determine a repair solution. The failure mileage was not available.
While stopped and fully at complete rest, both front air bags suddenly deployed causing scrapes and lacerations to driver and front passenger. The m35 orc filter circuit recall had been performed 7 months prior on 1/11/14.
Tl- the contact owns a 2003 jeep liberty. The contact stated that when she contacted the dealer she was told that the parts were not available. There was no time frame given for part delivery. She has not experienced any failures. The manufacturer was made aware of the issue. The approximate current mileage was 102,000.- ll
The contact owns 2003 jeep liberty. The contact stated that while the vehicle was parked, the driver's side air bag erroneously deployed. The contact suffered injuries to the left hand, face, and chest. The contact was taken to the hospital. The contact called the manufacturer who filed a complaint and sent a specialist to inspect the vehicle. The manufacturer stated the occupant restraint control module caused the air bag to deploy. The vehicle was not repaired. The failure mileage was 110,000.
In january 2013, i received a recall notice regarding the air bag system occupant restraint control module.i called the dealer in boise, id on july 13, 2013, and they said the parts weren't available to repair the problem so they took my name & number and said they'd call when the parts were available.i called again on july 10, 2013 and the parts are still not available and they don't have any idea when they will be.if this problem was urgent enough to send out a recall notice in january, why is it that in july they still can't fix the problem and, in fact, don't have any available parts to do so?if the airbag goes off while i'm driving 50+ mph, i can only guess at what injuries will be sustained by any passengers in the vehicle at the time.what can be done about this problem?
The contact owns a 2003 jeep liberty. The contact stated that the air bag warning light illuminated. The vehicle was not diagnosed or repaired. The contact received notification of nhtsa campaign number: 15v046000 (air bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was aware of the issue. The failure mileage was approximately 150,000. Parts distribution disconnect.
2003 jeep liberty.consumer writes in regards to replacement parts not available to complete airbag system occupant restraint control module recall notice.
The contact owns a 2003 jeep liberty. The contact stated that upon starting the ignition, the air bag warning indicator remained illuminated until the engine was turned off. The failure recurred continuously. There was a recall related to the defect under nhtsa campaign id number 12v527000 (air bags). The remedy part was unavailable and the vehicle had not been repaired. The manufacturer was notified of the problem. The approximate failure mileage was unavailable.updated 07/10/13*lj updated 07/18/2013
Car was recalled for air bag computer. I took the car in they replaced the part they were supposed to. When i picked up the car the air bag light was on. When i went back in they told me that they only replace the part and don't test it when done because chrysler does not pay for it. I verified this with crysler this is true. My safty concern is that they put cars back on the road where they may not be safe. Don't know if the air bags could go off accidentally or if they work at all.
The contact owned a 2003 jeep liberty. While driving 40 mph, the contact rear ended another vehicle, spun out, and crashed into a brick house. The air bags failed to deploy. A police report was filed. The contact sustained injuries to the head, hip, pelvis, ribs, neck, back, and stomach. Medical attention was required. The vehicle was destroyed and towed to the original owner. The manufacturer was not made aware of the issue. The failure mileage was 170,000. Updated 08/16/16*ljthe consumer hit a car, the vehicle went out of control, and crashed into a house. Updated 10/05/16.
Takata recall. The contact owns a 2003 jeep liberty. The contact received notification of nhtsa campaign number: 15v673000 (air bags); however, the parts to do the recall repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
The contact owns a 2003 jeep liberty. The contact received notification of nhtsa campaign number: 15v673000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair as the recall notice was received over a year ago. Jimmy britt chrysler dodge jeep ram (2054 us-441, dublin, ga 31021, (478) 200-3780) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not contacted. The contact had not experienced a failure. Parts distribution disconnect.
My boyfriends daughter was driver and my daughter (both minors) head busted on the front passenger windshield. Cars in front of them stopped abruptly and they were going 55 mph and could not get stopped, hitting the car stopped in front of them. Neither driver nor passenger airbag deployed. My daughter is lucky!
The contact owned a 2003 jeep liberty. While driving 75 mph, the front driver side tire blew out without warning. The contact was the front passenger in the vehicle. The driver stated that the vehicle felt as if the front driver side of the vehicle struck the ground. The vehicle fishtailed and collided with the median, rolled several times, spun out, and landed on its roof. The driver side air bag deployed, but the passenger side and other air bags failed to deploy. The driver sustained two broken fingers on the left hand, contusions, left body side muscle soreness, and a concussion. The rear passenger occupant sustained a cut to the right arm and left leg and bruising. Themiddle rear passenger sustained minor bruising, and the driver side rear passenger sustained back injuries. All occupants required medical attention. A police report was filed. The vehicle was towed and deemed a total loss. The cause of the failure was not determined. The manufacturer was not notified of the issue. Several months ago, the vehicle was serviced per a ball joint recall and a possible control arm recall. The vin was invalid. The failure mileage was approximately 131,000...updated 05/09/17 *as
The contact owns a 2003 jeep liberty. While driving at an unknown speed, the air bag warning light illuminated. The failure recurred on numerous occasions. The vehicle was not diagnosed or repaired. The vin was included in nhtsa campaign number: 15v046000 (air bags); however,the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
On my way to work the air bag light indicator would turn and off. I am now in the process of taking it to a jeep dealership. I understand that there is a recall for this issue.
The contact owns a 2003 jeep liberty. The contact received a recall notification for nhtsa campaign number 12v52700 (airbags) and nhtsa campaign number 13v252000 (fuel system, gasoline , structure) but was informed that the parts were not available. The manufacturer was not notified. The contact had not experienced a failure.
During this morning october 30, 2013 (7:00 am) i attended the meeting with[xxx], advisor of rio piedras auto group in relation to safety recall m35/nhtsa 12v-527 occupant restraint control module filter circuit. I could not resolve my situation because [xxx] told me that the car would be ready in two days. She said that there are other cars to diagnosis.unfortunately, i don't have another vehicle.she said that they have a service to take me to my house at 8:00 am.i did not accept the proposal because i had a doctor's appointment today, tomorrow with my mother who is a cancer patient, and other appointments on friday. She said me that i need to call after 9:00 am for another appointment, and that they were from november 6. On your document you wrote "the work will take about one hour to complete.however, additional time may be necessary depending on service".i understand that.as additional time... Maybe 3, 4 or 5 hours..., but two days???? it's ridiculous! i hope your attention to this complaint.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The contact owns a 2003 jeep liberty.the contact stated that after the vehicle was serviced under nhtsa campaign number: 12v527000 (air bags), the vehicle was stopped at a traffic light and the air bags deployed independently. The vehicle was towed to a dealerbut was not diagnosed or repaired. The contact sustained chemical burns to the face and arms that required medical attention. A police report was filed. The manufacturer was made aware of the failure. The failure mileage was 146,646.
The contact owns a 2003 jeep liberty. The contact received a recall notice for nhtsa campaign number: 15v046000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect
The contact owns a 2003 jeep liberty. The contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
The contact owns a 2003 jeep liberty. The contact stated that he received notification of nhtsa campaign id number: 12v527000 (air bags) last year and attempted to have the vehicle repaired but he was informed that the parts were not yet available to remedy the defect in the vehicle. The contact had not experienced a failure.
The airbag control module recall was publicized in november of 2012 (safety recall m35/nhtsa 12v-527).as of today, 7/23/2013, the dealer still has not received the corrective parts.an 8 month delay in correcting a defect that has the potential to cause injury or death goes beyond negligence.
The contact owns a 2003 jeep liberty. The contact stated that the air bag warning lamp illuminated. The vehicle was taken to an independent mechanic however, the technician was unable to diagnose the failure. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 115,000 and the current mileage was 117,000. Updated 1/7/12 the consumer was informed a recall was pending. However, the vehicle was taken to the dealer and the vehicle was repaired at the consumer's expense. Updated 01/09/13.
The contact owns a 2003 jeep liberty. The contact stated that the notice for nhtsa campaign number: 15v046000 (air bags) was received in december of 2014. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The contact had not experienced a failure.updated 09/21/15*lj
Takata recall.attempted to get the airbag system occupant restraint control module replaced.i was told in 2015 they didn't have the part.was then told in 2016 that they never received the part.have placed numerous calls checking to see if the part came it.calls were not returned.now how do i get this done?about 6 months ago my airbag light started coming on and off.how do i get this taken care of, if, as claimed, the dealership never received the part to do the work?
I was driving at 40 mph when a vehicle ran a red light and i t-boned the other vehicle. The airbags in my vehicle never deployed. This was a hard hitting front end collision that caused by vehicle to spin two times around and leave my vehicle facing the opposite direction after spinning around twice. The police officer on the scene said he was amazed that the airbags did not deploy.
The contact owns a 2003 jeep liberty. The contact received notification of under nhtsa campaign id number: 12v527000 (air bags). The dealer was contacted and stated that the part was not available for the recall repair. The manufacturer was not made aware of the failure. The vehicle was not repaired. The current mileage was 70,000. Updtated 3/5/14the dealer fixed the problem.
I was driven in a school zone street and the lights of airbag on and aprox. 2 minutes the air bags exploded in my face, the drive and passengers side, then i stopped the jeep, it smell like something is burning and hot, i did not see fire.
For at least 2 years, i have had problems with the air bag light. I have never had an accident. I can be driving and after about 10 minutes, the light will come on and stay on. I have had one recall taken care of and it did not correct the problem. I have a pending recall and according to the dealer, the parts are still not in. I would like to sell my vehicle, but i probably can't with the airbag light on. I only have 84,000 miles.
The contact owns a 2003 jeep liberty. The contact received notification of nhtsa campaign number: 15v046000 (air bags) however, the part for the recall was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. Updated 02/05/16*ljupdated 02/10/16.
The contact owns a 2003 jeep liberty. The contact stated that the air bag warning indicator illuminated, which was a safety concern. The vehicle was serviced at tuttle-click ford lincoln (40 auto center dr., irvine, ca 92618, (949) 472-7400) per nhtsa campaign number: 15v673000 (air bags); however, the remedy failed to repair the vehicle. The contact mentioned that the air bag warning indicator remained illuminated after the recall repair. The manufacturer was notified of the failure. The failure mileage was 117,149.
"takata recall i also have been experiencing ball joint breakage and need to know has there been a recall on my vehicle because it has happen to me as of today. Please get back to me and i will continue to research myself.i was backing up into a parking spot when the right lower ball joints broke away.
I was traveling at a normal rate of speed and approached a stoplight.as i was slowing down, the driver side and passenger side airbags deployed.the car filled with smoke and i pulled over on the side of the road.i was able to drive the vehicle to the dealership.i had the m35 (airbags)recall fixed in april 2014 once the parts became available.
The contact owns a 2003 jeep liberty. The contact received notification of nhtsa campaign number: 15v046000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The contact had not experienced a failure. The vin tool confirms parts not available.
When attempting to switch lanes, it felt as if the steering wheel locked and the vehicle began to swerve between lanes. I had no control over the steering, therefore the vehicle continued to swerve and eventuallyslid off road into a median full of trees. Once in the median, the vehicle began to roll over. The vehicle rolled 3 or 4 times, eventually coming to a stop passenger-side down. There was damage all over the body of the vehicle, including the front and sides. Airbags did not deploy. Vehicle was taken in less than a year ago to get fixed due to a recall on the air bag system, but airbags did not deploy during crash. I was taken via ambulance to a local trauma unit. Vehicle was totaled.
2003 jeep liberty.consumer writes in regards to vehicle airbag and seat belt issues at dealership. The consumer stated the dealer did not want to give him an appointment, because they needed authorization.
Around february 2011, my airbag light started illuminating randomly for no apparent reason.it would come on, i would hear the chime, and then it would turn back off.eventually it began staying lit longer and longer until finally it stays on all at times.i can't recall if any certain speeds made any difference but it seemed like if i was to hit a bumpy part in the road or similar then i would either see the light come on or if it was already on, it would go off.now it never turns off.i haven't been to the dealer because i know the run around ill be given just as everyone else i've read about.i have researched how airbag systems operate and have slowly began my own process of determining what is the cause.only problem, every thing i read states that i should not play around with the airbag system and offers no info related to testing procedures.i work on cars and electronics often, so if i just had the correct information to feel safe, then i would surely try finding the problem myself.with this said, i shouldn't have to do this and i shouldn't have to wonder all the time, when is my airbag going to explode in my face.i'll remove the entire airbag system from the vehicle myself if chrysler doesn't react quickly.i replaced 2 window regulators.both in the back doors.such a common occurrence that they have created a repair kit so you don't have to purchase the window motor again.still the point is, you see these problems, stand up and do the right thing.we (consumers) are the reason you are able to make vehicles. Also i don't know if this helps but i have replaced 2 batteries since 2008.i was starting to believe the drop in battery voltage may trigger the airbag light but that wasn't it.what is draining these batteries?alternator is charging around 14.5 volts. I can disc. Battery, reconnect and radio stations are still saved.how?
The contact owns a 2003 jeep liberty. The contact received notification of nhtsa campaign number: 15v673000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2003 jeep liberty. While driving approximately 25 mph, the driver side air bag unexpectedly deployed. The contact had to pull over to the side of the road and then drove home. The manufacturer was notified of the failure. The contact received a recall notification for nhtsa campaign number: 15v046000 (air bags), but the part needed was unavailable to perform the recall repair. The approximate failure mileage was 164,000.
In november 2012 i received a safety recall, m35/nhtsa 12v-527.states that there is a possibility of the airbags deploying.at the time of the notification chrysler stated that the parts required to do the repair were not available and when they were there would be a follow up recall notice.it has been over 6 months and i have still not heard anything more from them.
2003 jeep liberty. Consumer writes in regards to airbag system occupant restraint control, fuel tank, front suspension upper control arm ball joints and lower ball joints safety recall. *ldthe consumer was unaware of all the recalls before being sold the vehicle. The dealer would not assist with the repairs.
The contact owns a 2003 jeep liberty. While driving approximately 25 mph, the engine stalled without warning. The vehicle was restarted. When the accelerator pedal was depressed, the vehicle suddenly stalled and crashed into a telephone pole.the air bags failed to deploy and the seat belt had not restrained the contact. As a result, the contact sustained back and neck injuries that required medical attention. A police report was filed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 150,000. The vin was unavailable.
The contact owns a 2003 jeep liberty. The contact received notification of nhtsa campaign number: 12v527000 (air bags) in the mail several months ago and stated that the dealer informed her that the parts were not available for the repair. The manufacturer was notified. The contact had not experienced a failure.
I do not have any change of my vehicle (front sirbag or seatbelt). My jeep liberty 2003. My seatbelt driver is wrong, since date that i bought it.
I took my vehicle to the dealership to have the orc module replaced as part of recall campaing r06.the service writer informed me that after r/r of orc, they had to replace the front impact sensors, which was not part of the recall, and afterwards they could not communicate with the orc and it would cost me $100.00 or soto have issue diagnosed.i couldn't afford it and now have no air bags.also after leaving the dealership i noticed the pass. Seatbelt is in a constant locked position while the drivers side seat belt never locks even when brakes are applied. Fcasaid i wld need to pay for the diagnosis & iffound to be related to the orc recall fca would reimburse me but i can't afford the diagnosis fee.so now i have to drive a vehicle with no air bags and no seat belts.how can this be considered a remedy to a recall situation?fca stated that it did sound like it would be related to the orc recall.if that is the case why should i have to pay for the diagnosis?it doesn't sound like to me that fca truly cares about the safety of their customers.is there anything that can be done to get this rectified without cost to the customer? this happened in may of 2016 & i didn't know i could report the incident to anyone or should even question it until i spoke with a neighbor who used to work for a dealership who advised me to look into the issue further as he said it didn't sound right to him.
The contact owns a 2003 jeep liberty. The contact stated that the driver's side air bag deployed erroneously while sitting at a traffic stop. The contact stated that the air bag light was not illuminated prior to the failure. The contact sustained injuries to the face, arms and chest. The contact also stated that the failure disabled the seat belt, which would not longer retract. The vehicle was not repaired. The failure and the current mileages were 108,000.
Recall 15v-673dealer still unable to repair recall - states no parts available from chrysler
The contact owns a 2003 jeep liberty. The contact stated that while driving 60 mph, the driver side air bag deployed erroneously and without warning. The dealer was notified of the failure who offered no assistance. The manufacturer was not notified of the failure. The vin was not available. The failure and the current mileage was 80,000.
The contact owns a 2003 jeep liberty. The contact stated that the air bag warning light was illuminated. The vehicle was not diagnosed or repaired. The contact received notification of nhtsa campaign number: 15v673000 (air bags) however the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 180,000. Vin tool confirms parts not available. Updated 04/07/2016*lj
Air bag warning light is on
The contact owns a 2003 jeep liberty. The contact received a recall notification of nhtsa campaign number: 15v046000 (air bags); however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.
Air bags did not deploy after making 2 impacts, totaling vehicledear chrysler/jeepmy name is [xxx] and i have been the proud owner of a 2003 jeep liberty renegade.on june 3, 2016 i was struck by another motorist on my home from work. I commute every day from the southwest suburbs of chicago to downtown chicago. I have taken the utmost pride in my jeep, providing regular maintenance. In the past 6 months i have spent over $1500 in replacements.i recently purchased 4 brand new tires, a new alternator, a new muffler, oil pressure switch and an evap sensor.i have also made purchases to customize my jeep, by adding neon lights in the inside, seat covers, and a new stereo system.asides from all the love and attention i put into my jeep, there was something about my accident that scared me the most.after the other vehicle struck me, my jeep kept on rolling, hopping a curb, narrowly missing a tree and hopping another curb and totaling my jeep. I suffered a left knee contusion in the end.the real horror is that my air bags did not deploy. For my vehicle to make 2 large impacts and no air bags has left me with a complete distrust in the brand. If my life was at a higher risk or if i had struck that tree or any other vehicle on the road, it's sad to think that the one safety feature that could have saved my life, took no action.yes, a product liability lawsuit is possible because of this, but i want to ensure 100% that they?re may be thousands out there that put their trust in their jeep, not knowing that it could possibly be a fatal mistake.[xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The contact owns a 2003 jeep liberty. The contact received notification of nhtsa campaign id number was 12v527000 (air bags) and had been attempting to have the vehicle serviced since january 2013. The part needed to service the vehicle remained unavailable. The manufacturer was notified of the problem and was unable to provide an expected date for the remedy part to become available. The contact had not experienced a failure related to the recall defect. ..updated 07-05-13
Jeep was idling in park off the road in our pasture. Passenger air bag deployed an about 1-2 seconds later drivers air bag deployed striking me.
The contact owns a 2003 jeep liberty. While driving approximately 25 mph, the vehicle crashed into another vehicle and caused significant damage to the front end. The air bags did not deploy. The driver sustained an injured left shoulder that required medical attention. A police report was filed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 123,000.
Driving at about 45 mph and the air bag light came on and stayed on, now i am worried as to weather or not the air bag system is safe or if they even work,,there is a recall on my jeep for this problem,, but they do not have the module manufactured yet. Guess i will go to jeep garage tomorrow to see what they say.
The contact owns a 2003 jeep liberty. While the vehicle was parked, the air bag warning light illuminated causing the air bags to deploy. The vehicle was towed to a dealer where it was diagnosed that the occupation restriction module needed to be replaced. The vehicle was not repaired. The vin was included in nhtsa campaign number: 15v046000 (air bags). The manufacturer was not notified of the failure. The approximate failure mileage was 127,200. Updated 04/06/16*lj
The contact owns a 2003 jeep liberty. The contact received notification of nhtsa campaign number: 15v046000 (air bags) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that while at an intersection, the driver's side air bag deployed without warning. The contact drove the vehicle to jeep of ft. Walton (541 mary esther cut off nw, fort walton beach, fl 32548, (888) 717-7554) where it was diagnosed and it was determined that the orc module failed and needed to be replaced. The vehicle was not repaired. The vehicle was undrivable. The manufacturer was made aware of the failure and informed the contact that the failure was not due to the recall. The failure mileage was approximately 184,000. Parts distribution disconnect. *ln
Takata recall. I have received recall notices on my vehicle since july 2014. No jeep dealer in san antonio tx area has the parts. My vehicle remains unsafe to drive.
Takata recall--took vehicle to dealer in regards to airbag recall. Was told "parts are unavailable to fix this issue", but it was "safe to drive" as long as the airbag indicator light did not remain on full time. On the way home from the dealer, the indicator did indeed come on & not go off. In researching this online, i see "parts will not be available until late 2016!" i have called chrysler about being unable to drive my vehicle & was basically brushed off. The one person who was trying to help us, had us on hold so long calling around that their system hung up the phone. I can not sit on a car for a year, unable to drive it, having to rely on one vehicle for our family, and not have any recourse or compensation to offset our time & frustration.
I received a recall notice for the airbag system occupant restraint control modulem35/nhtsa 12v-527.i immediately called the dealership and got my name on the list, they said i was 3rd in line.it has been months now and no word on when they will get the parts.in the mean time there has been another recall regarding the gas tank.really don't want to drive the vehicle but have no choice.please try to get any answer to ease my mind.
The contact owns a 2003 jeep liberty. The contact received notification of nhtsa campaign id numbers: 12v527000 (air bags) and 13v252000 (fuel system, gasoline and structure). The contact stated that the parts were not available for either repair. The manufacturer was contacted and provided an unreasonable date for when the vehicle would have the recall repairs performed.the contact had not experienced a failure.
2003 jeep liberty.consumer writes in regards to air bag warning light on dashboard never illuminated until dealership completed air bag recall service and their refusal to diagnose the problem.*m
I was stopped at a red light during rush hour at ~4:20pm waiting to get on the freeway (san felipe and feeder road of 610 / houston, tx).my a/c was running but the radio was off.i heard the warning chime from the dash board and noticed my airbag warning light had come on. Roughly 5 seconds later while still stopped at the red light, both the driver and passenger side airbags spontaneously deployed.after the shock, i noticed my hazard lights automatically had come on and i think the engine had shut off.i put the car in park and exited the vehicle.since my hands were on steering wheel during deployment they received the most direct blunt force trauma along with chemical burns (i later went to emergency room that evening).the car was towed to the nearest chrysler dealership. Luckily i was not on the freeway traveling 70mph when it happened.
The contact owns a 2003 jeep liberty. The contact received notification of nhtsa campaign number: 15v046000 (air bags), however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.ma 10/16/15updated 01/25/16.
My airbag light was illuminating intermittently.it then remained on.i am an engineer and check the codes.a code 0066 was presented.i changed the left front impact module, but same code and warning light were present.i did observe a strange things while diagnosing.starting the engine will allow the airbag light to illuminate, system check, then extinguish but a few seconds later, light returns. The code cannot be erased.if i stop engine and immediately restart, the airbag light will cycle as normal but then remain off.when this happens, the code can be cleared, but if i stop the engine, remove the key then reinsert the key and start the engine the airbag light cycles then remains on with the code present.if i do the restart procedure, it will again cycle and remain off.the ocm was subject to a recall, i did bring to dealer initially in 2015, but parts were not available.i was called many months later and a repair was made, but i was not given any paperwork to prove this.the car is perfect with only 124,000 miles on it.it is well maintained.
- the contact stated that while driving a 2003 jeep liberty at 50 mph she hit a patch of ice. The vehicle slid across the ice and into a ditch and struck a utility pole. The contact stated that upon impact the air bags did not deploy. When she took vehicle to the dealership, they found that the failure was caused by a faulty air bag switch.
Wednesday december 20 2017, my wife and i were driving east on hwy 10 during snowy conditions, when we hit black ice at 50 mph. The vehicle spun 360 and hit a guard rail at 40-45 mph. The airbags in the vehicle did not deploy resulting major injuries to my wife (passenger) broken sternum and right broken tibia, which was corrected with major surgery and rehabilitation. The roads were snowy, traffic was at 45-50mph in a 60 mph speed limit zone. The accident happened on hwy10 e and ferry st in anoka minnesota. The jeep liberty is totaled and my wife is suffering from injuries would have been severe, would the safety airbags had deployed and kept my wife from moving forward into the dash.
The contact owns a 2003 jeep liberty. The contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2003 jeep liberty. The contact received notification of nhtsa campaign number: 12v527000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
None of the recalls are being fixed i have been to jeep place in claremont nh and in springfield vt and all they can say is we dont have the parts for it now how safe am i surpose to feel when they sell these vec and dont fix them.
Air bag light come on while driving then goes off then comes on again at random . Sometimes 2 or 3 times a day .. Nothing for about a month then back on all over again then off,,,, while driving on highway. Has begun to do it more often... I am afraid the airbag will deploy for no reason while driving and cause me to be involved in an accident.
The occupant restraint control (orc) module has a chance of experiencing an electrical overstress condition.part has not been shipped to my dealer as of 7/29/2013.m35/nhtsa 12v-527notified close to 6 months ago.
The contact's spouse owned a 2003 jeep liberty. While driving at an unknown speed, the air bag may have inadvertently deployed and caused the driver to lose control of the vehicle.the vehicle crossed over three interstate lanes before flipping over. The driver was ejected from the vehicle and was fatally injured. The vehicle was destroyed. The failure mileage was unknown.updated 08-28-14 updated 09-25-14 *dsy updated 11/19/2014
The contact owns a 2003 jeep liberty. The contact stated that the air bag light was illuminated. The contact received notification of nhtsa campaign number:15v046000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The approximate failure mileage was 94,109. The vin was not provided. Ma 10/5 updated 12/06/2017
The contact owns a 2003 jeep liberty. The contact received notification of nhtsa campaign numbers: 13v252000 (fuel system, gasoline, structure) and 15v046000 (air bags); however, the parts needed to repair the vehicle were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
Air bag light is on. Safety recall notice m35 issued.manufacturer/dealer has failed to remedy this defect in a reasonable amount of time.currently, there is no eta on when parts will be available.this is a serious defect as the air bags deploy while the car is in motion causing the vehicle to crash.
I have attempted to submit my 2003 jeep liberty for recall repairs relating to recall n46 and r06 beginning more than a year ago to my two nearest jeep dealerships; tate jeep in frederick and century jeep in mt. Airy, maryland. When i inquire that i have received notices by mail instructing for recall repairs i am being ignored for service. Century jeep placed me on a call-back list, but i was never contacted. When i called after 4-5 months i was told i am still on the waiting list. A year has gone by with no further contact. When i inquired of tate jeep about recall repairs they will not respond back to me. I fought with century jeep for about a year to have my airbag recall addressed. Frankly, i am tired of begging and pleading with my local jeep dealerships to have recall work performed. I have been afraid every day i drive my liberty of having the air bag explode in my face or my gas tank exploding from a rear end collision. Can you help prompt my dealerships to address these outstanding recalls. I continue to receive recall notices on a periodic basis informing me that my recalls have not been repaired, but the dealerships refuse to do anything. Century jeep tells me that they do not have the recall repair parts in stock. They tell me that they only get a couple each month from chrysler. How much longer do i have to drive this death trap? i appreciate any help you can provide me.thank you,[xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
We have made several attempts to have the recall repaired with union city, georgia at (770) 969-7229.we spoke with don jackson.each time, we were told the parts were not in and we would receive a call as soon as the parts come in.we never received a call back.we called again and again.each time, we are told the part is not in and we are promised a call back.would you kindly help.
I have filled a report on my vehicle not deploying air bags three weeks ago. I was to recieve an email asking for pictures from an agent. Have not recieved an email from any of your agents. I have checked all my foldres on my computer for an email from you, without any findings. Please contact me with the case number and agent email, so i can send the pictures of my vehical. The accident was 12/20/2017 at about 1500 hrs, heading east on hwy 10 and accident on ferry street. The vehical is a 2003 jeep liberty. The air bage did not deploy on inpact. Your service is truly needed with this investigation. Thank you.
Takata recall lewis chrysler/jeep of fayetteville, arkansas returned the jeep to me with no receipt and said the work was done.the jeep was scheduled at 9am on feb.23..at 12:30pm they called and said it had not been started yet.at 1:30 they called saying it was done.the gave me the key and that was it.i went home and looked at my toyota receipt for a similar recall.it was very detailed.i returned the next morning and asked for a receipt.they gave me one with no details.i showed the toyota receipt and asked for the same information.first they said that chrysler/jeep never gives detailed receipts.after i insisted, 10 minutes passed while they were back in the office.they came out and said the work had not been done because a special part was needed that they did not have.they had sent me home thinking the work had been completed.if i had not returned for the receipt i would have never known the difference.then and only then did the manager apologize and tried to blame the technician for not telling him.it was suspicious from the start, with no receipt issued and going from not even in the garage yet to being done in under an hour.
Takata recall. The contact owns a 2003 jeep liberty. The contact stated that while driving at 25 mph, the driver side air bag deployed inadvertently. As a result, the contact sustained burns and contusions on her arms which required medical attention. An incident report was filed. In addition, the contact mentioned that the vehicle was previously repaired under nhtsa campaign number: 15v673000 (air bags). The vehicle was not taken to a dealer. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 150,000.
The contact owns a 2003 jeep liberty. While driving approximately 25 mph, the contact lost control of the vehicle and crashed into a light pole and a tree. Neither of the frontal air bags deployed. The police and the fire department were notified. The driver suffered a head concussion and nine fractured ribs, which required medical attention. The vehicle was destroyed and towed to an impound lot. The approximate failure mileage was 100,000.
The "air bag" warning light will randomly stay on after a key on and start. It does not turn off for that duration of the vehicle being turned on.the suspension ball joints in front are failing again since the recall was performed only 20k miles ago. With only street driving involved.
Owner(1) driving around town stopped to get mail at post office. Owner(2) got out to get mail and the airbags deployed while parked (thank goodness)!
The contact owns a 2003 jeep liberty. The contact received notification of nhtsa campaign number: 15v046000 (air bags) however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
The contact owns a 2003 jeep liberty. The contact referenced nhtsa campaign id number 12v527000 (air bags) and stated that the dealer advised that the remedy part was no longer being manufactured. The contact left several messages with the manufacturer in regard to the recall but they failed to respond. The contact had not experienced a failure. Updated 08/27/13*lj
Did not start in the morning, was completely dead, check the battery and it was 12.42 volts,check the fuses and the relays (switch some of them to see for any changes ) and they were ok too. To keep the story short, it was the starter, but when i was trying to start the car noticed that when leaving the key on in the last click prior to start position, like 10 seconds later the airbag light came on making a sound and stays on all the time. When i took the key out noticed that the fuel gauge moved to the full position, put the key again and went from full to empty and then start moving to the actual fuel quantity. I noticed that if i took the key before the sound and light of the aibag, the gauge works fine, so when i am driving and have to stop i turn off the car and the gauge move to full again so i have to put the key on and took it out before the sound and light of the airbag came out again to "reset the gauge to normal position ". One other thing my power locks did not work with the beeper or with the buttons when the car is turn of off. Only works when the key is in the cylinder and in the position prior to start the engine, works on both the beeper and the buttons, all of this happens in the same day.
While turning from a green light i was probably going maybe 5-10 mph both my driver and passenger airbags both went off and man those things hurt badly but there was no car collision or anything they just went off out of the blue and there was a lot of smoke and left my ears ringing and parts of the dash came apart
The contact owns a 2003 jeep liberty. The contact received a notification of nhtsa campaign number: 15v046000 (air bags); however, the recall part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
This is a complaint about fca's recall implementation. Fca simply does not get parts out to dealers to get the repairs done. I have been wanting to get the recall work completed on the car but the dealers do not have any parts to do the repairs. All the notices do not matter if the manufacturers do not get parts out to complete repairs. Fine them if they don't get parts out to do the repairs!!!!
Air bag light turned on. After restarting the car it will not turn off. I read a report about air bags deploying due to eletrical spikes and thought i should report my issue. My car was parked when it started and continued when i was driving.
The contact owns a 2003 jeep liberty. The contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. The vin was invalid. Vin tool confirms parts not available.
Recall r06 only partially performed by jeep dealer ..passenger seat electronics having to do with airbag deployment / seatbelt restraint, were disconnected by dealer as per fiat chrysler.parts are still not available to complete this r06 recall.passenger life may be in danger.
2003 jeep liberty.consumer writes in regards to air bag system occupant restraint control module recall notice.the consumer stated he received a recall notice, last september. However, as of june 25, 2013. The recall has not been resolved.
The contact owns a 2003 jeep liberty. While in park, the air bag and engine warning lights illuminated. The failure recurred on numerous occasions. The contact received notification of nhtsa campaign number: 15v046000 (air bags). The vehicle was taken to a dealer, who stated that the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The failure mileage was unknown....updated 09/28/15
Received recall notice for occupant restraint control module that needs to be replaced to prevent inadvertent deployment of air bag. Contacted dealership, [xxx], grandville, mi on 2-28-2013 and was informed they did not have parts for repair. As of 6-12-2013, they still do not have parts needed and don't know when they will be available. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The contact owns a 2003 jeep liberty sport.while driving 35 mph, the contact was involved in a head-on crash where the air bags failed to deploy.the vehicle was destroyed.the driver sustained neck and back injuries.the manufacturer was made aware of the failure.the failure mileage was 105,000.
In my driveway, i started the ignition, then paused to finish texting. With the engine running, still in park, the passenger airbag suddenly deployed. I had enough time to cover my face with my arms before the driver side airbag deployed. I have a minor burn on my forearm, and my ears are still ringing, but was otherwise unharmed. This incident could have been much worse since i was on my way to pick up my small children.
2003 jeep liberty. Consumer writes in regards to air bags not being deployed during an auto accident after airbag safety recall repair. *ldthe consumer stated neither of the airbags deployed. The grandchild hit the windshield.
The contact owns a 2003 jeep liberty. The contact stated that while driving on an icy road, the driver lost control of the vehicle and crashed into a huge rock. The air bags did not deploy. The driver suffered a fractured left hand along with bruises and contusions to the upper torso that required medical attention. A police report was filed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 100,000.
The contact owns a 2003 jeep liberty. The contact stated there was a recall associated with nhtsa campaign id number 12v5270000 (air bags), however the part was unavailable. The recall was to begin in april of 2013. The manufacturer was notified and they were unable to provide an expected date for the remedy part to become available. The contact had not experienced a failure.
The contact owns a 2003 jeep liberty. The contact stated that nhtsa campaign number: 13v252000 (fuel system, gasoline, structure) and nhtsa campaign number: 12v527000 (air bags) exceeded the reasonable amount of time for repair. The dealer stated that the parts were unavailable. The manufacturer was not made aware of the delay. The vehicle was not repaired. The contact had not experienced a failure.
The contact owns a 2003 jeep liberty. The contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part to do to the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The vin was unknown. The contact had not experienced a failure.
While pulling out of a parking area gas pedal became stuck to the floor.vehicle accelerated, and the consumer lost control, and struck a tree. After striking the tree vehicle struck an abutment head on and flipped completely over. Consumer suffered minor injuries and was taken to the hospital.the police did respond to the accident. The air bags did not deploy upon impact.
The contact owns a 2003 jeep liberty. The contact received notification of nhtsa campaign numbers: 13v252000 (air bags) and 15v046000 (fuel system); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
My airbag light came on back in june.after reading about the un-intentional deployments i went to the dealer and ultimately had the passenger airbag replaced (in july). A week later the airbag light came on again (i have picture on phone).i took the vehicle back to the dealership and the dealer (of course light was off by then).dealer claimed no fault code was on computer and could not find issue (although i did show them iphone pic).light did stay off in aug/sept but within the past week the light has begun illuminating, staying on for a while, turning off for a while, and coming back on.the vehicle is garage kept at night but the temp has gotten cooler within the last couple weeks. Not sure what to do except set the seat back a little more and cringe a bit. I wonder how loud an airbag deployment is? vehicle has approx. 31,700 miles.
The car had been acting funny , going fast then making a noise and going ok again. I am not a fast driver as in november my husband of 32 years , passed after being in a hit and run , from people with no insurance , my life is pretty much hell . I was starting to smell something funny like burning and i thought i maybe a tire or strut. I was at a signal second car in and loots of traffic , including school buses. There was a gas station about 30-40 feet from me , but the first car went in to get gas , so on second thought going by the pumps was not a good idea , so i put on signal and tried to pulled over . Carwere speeding past me and the car began to accelerate and it will to the right,i turned left or pulled to the left , crashed into a pole hard . Seat belt went flying off , air bags on side did not go off , but front ones did . I broke my leg and bruises, plus a black eye. Since the week before i lost my job , i am doomed , have to try to find a job , because i can:t my carget unemployment. I loved my car first and only car i have ever had.is there anything you could do to help as i have had many recalls and had them checked, but those is just so strange i thought i had .
The contact owns a 2003 jeep liberty. The contact received nhtsa campaign number: 15v046000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 09/10/15*ljupdated 10/3/2017
The contact owns a 2003 jeep liberty. While driving approximately 30 mph, thedriver and passenger side frontal air bags deployed inadvertently. The vehicle was taken to the dealer for diagnostics where the technicians stated the manufacturer would have to authorize the repairs for them to inspect and diagnose the vehicle. The vehicle was not repaired. The approximate failure mileage was 117,188.updated 1/20/11 consumer sent in updated address. Updated 02/01/12
The contact owns a 2003 jeep liberty. The contact was accelerating from a complete stop at 5 mph when the air bag warning light illuminated. Suddenly, the air bags deployed erroneously and burned the contact on the arms and body. The vehicle was able to be driven to the contacts home. The manufacturer was notified and a claim was filed. The contact was advised that a representative would respond to her call at a later date. The vehicle was not repaired.the failure mileage was 151,112.
I have received two notices to repair my car n46 and m35. I'll make this short and brief. Every time i call for an appointment they do not have the parts and could care less if my car gets repaired.
The contact owns a 2003 jeep liberty. The contact had not experienced a failure. The contact received notification of nhtsa campaign id number: 12v527000 (air bags:frontal:sensor/control). The contact was unable to have the vehicle serviced because the dealer failed to supply the repair parts.
I received a notice of an air bag recall several months ago. Along with that notice it read the parts to fix the problem were not available. I still have not received an update that the parts are available are when they would be? my concern is the air bag problem, and also that i have not received any follow up notice.
Air bag warning light came on, and stayed on.
The contact owns a 2003 jeep liberty. While the vehicle was parked, the passenger side air bag deployed inadvertently without warning. The vehicle was not diagnosed or repaired. The contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The failure mileage was unknown. Vin tool confirms parts not available.
I have reported my jeep liberty air bag recall numerous times to the massey yardley chrysler plymouth 777 north state road7 plantation fl 33317 phone 954 327 4000 ...as i have received numerous recall notices and every time i take the car to them i am advised they put my name on a list for the part and i will be contacted when it arrives the last time i reported it was on jul 21 2016 and advised the rep [xxx]that my air bag light stays on when im driving and i was advised not to worry when the part comes in i will be notified up until now i have not been advised could someone please help where i can take my jeep to be repaired i will be greatly appreciated.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Takata recallwe have taken it in several times to carl gregory on victory dr.they keep saying the parts arent in and they will call, but they never do.this has been going on for over a year.
The contact owns a 2003 jeep liberty. The contact received a notification of nhtsa campaign number: 15v673000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not yet available. Updated 04/13/16*ljupdated 06/06/18
The contact owns a 2003 jeep liberty. The contact was traveling various speeds and lost control of the vehicle, jumping a curb and crashing into an embankment. The air bags failed to deploy and the front end of the vehicle became engulfed in flames. The contact sustained neck, back and chest injuries. The front passenger sustained a fractured wrist. The vehicle was destroyed and a police report was filed. The manufacturer was not made aware of the failure. The vin was not available. The approximate failure mileage was 100,000.
Air bag light keeps coming on for no reason.online forums report it is not uncommon for 2002-2003 jeep airbags to deploy without warning.jeep does not offer free repair.i'm filing a complaint because i think this is something jeep should be responsible for.
The contact owns a 2003 jeep liberty. The contact received notification of nhtsa campaign number: 15v046000 (air bags) however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
There has not been an accident, but my airbag indicator light continues to come on, it will stay on for miles, sometimes it will go off, other times it will not go off until i turn off the engine.i never know when it will come on or go off, but i am constantly in fear that the airbag itself will deploy with me going down the road and cause me to have an accident.
The contact owns a 2003 jeep liberty. The contact received notifications for nhtsa campaign number: 12v527000 (air bags) in january of 2013, nhtsa campaign number: 13v252000 (fuel system) in december of 2013, and nhtsa campaign number: 15v046000 (air bags) in february of 2015. After contacting the dealer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be provided. The vin was not available. The contact had not experienced a failure.
Airbag light will not reset.car has never been in an accident nor has had the airbag deploy.
The contact owns a 2003 jeep liberty. When the contact parked the vehicle in front of his driveway, the steering wheel air bag exploded with a loud noise and filled the vehicle with smoke. The failure occurred without warning or an impact occurring. The contact's husband sustained some burns on his left arm and left hand. Medical attention was not received. The vehicle was towed to ray brandt chrysler dodge jeep ram fiat (504-363-1999, located at 1660 westbank expy, harvey, la 70058) where a nhtsa inspector came to the facility to inspect the vehicle. The contact was asked if the vehicle was involved in a collision and the contact replied with 'no'. The contact was not provided a report of the inspection. The vehicle was towed back to the contact's residence after the inspection. The contact did not know whether the manufacturer was notified. The vehicle was not repaired. The failure mileage was approximately 100,000.
The contact owns a 2003 jeep liberty. The contact received notification of nhtsa campaign number: 15v046000 (air bags, electrical system) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
The contact owns a 2003 jeep liberty. The contact received notification of nhtsa campaign number: 15v046000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 04/20/16*ljthe consumer stated the recall work was completed on 03/10/16.
2003 jeep liberty.consumer writes in regards to the airbag system and fuel tank leakage recall notices.the consumer stated there were no dealerships, in her immediate area and she would have to pay $1,000 to have the vehicle shipped off the island where she resides.
My daughter was setting still, car was in park with engine running about to leave her work. When both front air bags deployed for no reason. This bruised her legs and hurt the passengers figure. This could have been a lot worse. Crysler has been giving us the run a round at won't fix the vehicle.
The contact owns a 2003 jeep liberty. The contact received notification of nhtsa campaign numbers: 15v046000 (air bags), 13v252000 (fuel system, gasoline, structure), and 06v288000 (suspension); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The vin was invalid. The contact had not experienced a failure.
The contact owns a 2003 jeep liberty. While driving 20 mph,the driver and passenger side air bags deployed without an impact. The air bag warning indicator illuminated. The driver sustained hand injuries. The contact was seated in the passenger seat and sustained face injuries. Neither occupant received medical attention. A police report was not filed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 160,000.
2003 jeep liberty.consumer writes in regards to occupant restraint control recall notice replacement parts issues.the consumer stated the recall has been in effect since february 2015. Currently, as of october 2015 chrysler has reported they are unable to provide parts to fix the issue. 8jb
The contact owned a 2003 jeep liberty. While driving 55 mph and attempting to latch the seat belt, the front passenger side air bag deployed without warning. The contact crashed the vehicle into a culvert. The contact was injured, but did not require medical attention. A police report was not filed. The vehicle was destroyed and towed to the owner's residence. The vehicle was not diagnosed and the manufacturer was not notified. The approximate failure mileage was 189,000.
The contact owns a 2003 jeep liberty. The contact stated that the vehicle was repaired under recall nhtsa campaign id number: 12v527000 (air bags). However, the air bags warning light continued to illuminate. The vehicle was taken to a dealer. The technician stated that the recall repair may not remedy the warning light. The manufacturer was not notified of the failure. The approximate failure mileage was 82,000.
My airbag light was showing up intermitent , now will stay on permanent. I am afraid to drive it and have an accident.
The contact owns a 2003 jeep liberty. The contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2003 jeep liberty. The contact received notification of nhtsa campaign numbers: 13v252000 (fuel system, gasoline, structure), 12v527000 (air bags), and 15v046000 (air bags);however, the parts needed to repair the vehicle were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
Airbag deployed for no reason when driving on freeways having speed of 65 mph, very dangerous , can not see road in front of, because inflated airbag and kind of dust and smoke from airbag, traffic was heavy, but personal alertness made it at curbside, was lucky to avoid dangerous accident.
I had my recalled occupant restraint module fixed.however, when we drive the car the air bag light /chime comes on and then the light will go away.this happens when turning or driving forward.
This complaint is due to the fact that i received a notice stating that there was a defective air bag sensor in our car but that there were no parts to fix it.when will this be resolved?why can a company continue to ignore regulations that require it to notify and then address manufacturing issues?the public puts their trust and money into the hands of these industry giants.we trust that they will provide us with safe and reliable transportation vehicles so that we might exercise our constitutional right to free travel.recalls are designed to protect the consumer.sending a notice out with no means to resolve the defect is not enough and is just not acceptable.we need our car to get to work and school.we cannot walk or buy a new car while we wait for the part to be created to fix our jeep.this needs to be addressed.the air bag sensor light comes on everytime we start the engine.
The contact owns a 2003 jeep wrangler. The contact stated that the air bag warning light illuminated intermittently. The vehicle was not diagnosed or repaired. The contact received notification of nhtsa campaign number: 15v046000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 77,000. Vin tool confirms parts not available.updated 04/04/16*ljthe consumer stated the air bag recall, was rectified. However, he was never notified of recall # 13v252000. Updated 06/27/16.
The contact owns a 2003 jeep liberty. The contact stated while driving 35 mph the air bag light illuminated and seconds later the passenger side air bag deployed. The vehicle was driven to her home and parked. The next morning when the vehicle was started,the drivers side air bag deployed. The driver suffered a burn on his thumb. The contact received a recall notice for nhtsa campaign number: 12v527000 (air bags) eight months prior to the failures but the dealer had repeatedly informed her the parts were unavailable. The manufacturer was made aware of the failure. The vehicle wasnot repaired. The failure and current mileage was 53,500.
The contact owns a 2003 jeep liberty. The contact received notification of nhtsa campaign number: 15v046000 (air bags) however, the part to do the repair was unavailable. The contact stated the manufacture exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The vin tool confirms parts not available.
The contact owns a 2003 jeep liberty. The contact received recall notifications for nhtsa campaign number: 12v527000 (air bags) and nhtsa campaign number: 13v252000 (fuel system, gasoline, structure). However, the parts needed to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2003 jeep liberty. The contact stated that the air bag warning light then illuminated intermittently. The contact received notification of nhtsa campaign number: 15v046000 (air bags) and the interim repair was performed on the vehicle. The manufacturer was not made aware of the failure. The contact stated that the manufacturer exceeded a reasonable amount of time for recall repair. The approximate failure mileage was 185,000.
The contact owns a 2003 jeep liberty. The contact received notification of nhtsa campaign number: 15v046000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2003 jeep liberty. The contact stated that while adding air into the tires of the vehicle, the drivers side air bag deployed inadvertently. The contact stated that the vehicle was previously serviced under nhtsa campaign number: 15v046000 (air bags) however the remedy failed to repair the vehicle. The contact mentioned that the vehicle was involved in a minor accident where the contact hit a patch of black ice, shortly after the repair and the air bag failed to deploy until recently. The contact stated that a police report was filed for the accident. The contact stated that no injuries were sustained. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 136,000. The vin was not available.
Air bag light is aluminating and can hear air crackling from which appears to be inside of the steering wheel while driving
The contact owns a 2003 jeep liberty. The contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2003 jeep liberty. The contact stated that the air bag warning light continually illuminated. The vehicle was taken to a dealer where the vehicle was repaired under nhtsa campaign number: 12v527000 (air bags) but the failure recurred. The vehicle was taken back to the dealer, who diagnosed that the brain module needed to be repaired. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 97,000.
On may 28th, 2018, i was driving my 2003 jeep liberty to see a friend. I had just gotten off the highway when my driver side airbag deployed spontaneously. Fortunately i was only going 10 mph and did not suffer major injuries, but i was cut up and concussed from the force of the airbag. I had my car towed to atlantic jeep chrysler in egg harbor twp nj. They told me i would be given a rental car and an investigation would need to be done. I waited 6 weeks to get my car back, as they kept pushing me when the investigation would finish. During this time i was ubering to my two jobs, as they need provided a rental car. They said chrysler would cover the rental once i got my car back and to provide receipts. Seeing how this company operates, i knew this would not be the case. They eventually decided to do nothing about my car. It was a tiny chip that made the airbag deploy (they admitted it was an issue) but that they would only replace the chip. I was left with 2.4k in repairs to my car. They refused to pay for anything, even though it was their chip failure that made the airbag go off in the first place.
Driving 25 mph on my way home airbag deployed without collision jut deployed with no reason!!
Driving late afternoon approx 35 mph.running with max ac on, radio on, lights off and vehicle in 4x2 mode.airbag light illuminated. Stopped at stop sign and light turned off.illuminated again after continuing to drive. Light stayed on all the way home (approx additional 5 miles).light did not illuminate this morning.i've just taken to dealership for review after reading the recent issues of airbag deployment after air bag light illumination with no impact (yikes).vehicle has approx 30,000 miles on it.i will revise or re-input if dealer doesn't find issue or it deploys with no warning.
We were driving on a busy street to go our house when we heard a warning tone when we were turning over a roundabout. After 10 seconds, the air bags blew up all of a sudden. It was fortunate that we are running only at 10 mile per hour or slower as it was rush hour and there was traffic. Also my husband was able to put on the brake to avoid hitting the car in front of us. We were badly shaken, traumatized and had bruises on our arms and chests due to some parts bursting towards us. The steering wheel cover and dashboard where the air bags were are pretty damaged. We totally cut out the air bags to avoid the repeat of this incident. My husband is now traumatized to drive the jeep. We also heard some strange sounds in the serpentine belt. We don't now if it's connected to the air bag explosion. Our car was bought second.the first owner who is american imported the jeep from the us and brought it here (another country in southeast asia). We are living abroad (not in us) and we don't know how we can file this complaint on the defects of the jeep liberty we are using. We hope someone can respond and help us. I am putting the contact details of my brother who lives in the us in the personal information in case someone would like to contact us.
The contact owns a 2003 jeep liberty. The contact received notification of nhtsa campaign number: 15v673000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
The contact owns a 2003 jeep liberty. The contact stated there was a recall associated with nhtsa campaign id number 12v5270000 (air bags); however, the part was unavailable. The contact stated the dealer was unable to provide an expected date for the part to be available. There are no failures at this time. The vin was unavailable.
Took jeep to chrysler/jeep on front st. Binghamton, ny 4-16-15 said i had to wait for chrysler co to contact me for recall, never did, soneone unplugged it, light is on all the time.not safe
I have a few issues and questions. I purchased my jeep thru navy exchange sales in 2003, new. I lived in singapore 2007-2013, all recalls posted for these years were not performed on my vehicle as the car was in storage and no one drove it. How can i get these previous years recalls completed for my 2003 liberty jeep?i currently have a outstanding recall from nov 2015 that was reviewed by the jeep dealer southern jeep, located on military highway and i have yet to receive any feedback wrt the status of the repair, evaluation etc... My rear window defrost mechanism is inoperable; it has been repair about 5 times by jeep dealers, it was a recall a few years back and guess what, it still doesn't work and the wire is just hanging there in a non-working status. Help!i'm a loyal jeep owner, ihave (2), this may change....?pls advise[xxx]'information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).'
Takata recall. The contact owns a 2003 jeep liberty. The contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
The contact owns a 2003 jeep liberty. The contact received notification of nhtsa campaign number 12v527000 (air bags) in the mail several months ago and stated that the dealer informed her that the parts were not yet available for the repair. The manufacturer was not notified. The contact had not experienced a failure.
2003 jeep liberty. Consumer writes in regards to occupant restraint control module safety recall. *ldthe consumer stated the vehicle was taken into have the repairs completed, but the dealer was unaware which module was needed for the replacement. The dealer charged a fee to diagnose the failure. The consumer declined. Updated 10/03/2017
The contact owns a 2003 jeep liberty. The contact was driving 15 mph and attempting a right turn when the vehicle began to accelerate without the accelerator pedal being depressed. The contact depressed the brake pedal but the vehicle did not stop until he crashed into another vehicle. The air bags did not deploy. There were no injuries and a police report was not filed. The vehicle was driven to the contact's residence and had not been repaired or diagnosed. The manufacturer was notified of the incident. The approximate failure mileage was 67,000.updated 10/17/13*lj
My air bag light is on and the dealer said it needs a control module that is on recall. My state inspection sticker is run out and i cant get it inspected with light on so i cant drive it. Ive been waiting a while with no progress. Is there a expected date for parts or is there a buy back program or rental car program?
The contact owns a 2003 jeep liberty. When the vehicle was started, the air bag warning indicator illuminated. The failure recurred each time the vehicle was started. The contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 59,000.
The contact owns a 2003 chrysler jeep liberty. The contact received notification of nhtsa campaign number: 12v527000 (air bag) and stated that the part needed to repair the vehicle was unavailable. The dealer was unable to provide an expected date for the part to become available. The manufacturer had not been made aware of the problem. The contact had not experienced a failure.
The contact owns a 2003 jeep liberty. The contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Air bags warning light came on while the car was moving.
The contact owns a 2003 jeep liberty. The contact received notification of nhtsa campaign number: 15v046000 (air bags), however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. 847-254-5790
The contact owned a 2003 jeep liberty. The contact received notification of nhtsa campaign numbers: 15v673000 (air bags) and 03v460000 (suspension). The vehicle was serviced under both recalls however while driving at 60 mph, the contact rear ended another vehicle. The air bags failed to deploy. A passenger in the other vehicle complained of minor elbow pain. Medical attention was not required. The vehicle was towed from the scene and the contact's auto insurance company confirmed that the vehicle was destroyed. A police report was filed. A police officer stated that the air bags should have deployed. The manufacturer was not made aware of the failure. The approximate failure mileage was 150,000.
My girlfriend just exited off of jtb in jacksonville beach, fl onto marsh landing parkway and came to a normal stop in traffic (not abrupt or sudden in any way). As sitting, chime went off as if the gas was low. Looked at dash and saw that gas was not empty and that air bag light was on. At that moment, the passenger air bag deployed and immediately after, the driver air bag deployed. She was able to pull into an office complex and stop, very destraught and upset over what had happened. A couple people saw what had happened and stopped. There was also a cop that saw what was going on and pulled over. She suffered minor physical injuries, but her car is sitting at my home undrivable. (this happened about a quarter of a mile from home, so i drove it home). I have filed an investigation with jeep and am awaiting their call. She did not hit anything-anyone and nothing-no one hit her. She has had a jeep dealership do any work on it anytime it needs it. All recalls have been followed. She was the only person in the car at the time.tt
Monday was driving home from hanies city to ocala fl in traffic doing about 45 when seen air bags light come. I had to get up florida turnpike were speed limit 70 air bag light when out few mins later back on again stayed on rest of my trip home i was terrific started raining really hard which made my drive home even more terrific .
The contact owns a 2003 jeep liberty. The contact received two recall notifications under nhtsa campaign id numbers13v252000 (fuel system, gasoline , structure) and 12v527000 (air bag); however, the vehicle was not serviced because the parts were not available to perform the repair. The manufacturer was not notified of the problem. There are no failures at this time.
Called dealer to get repairs for recall notice r06. Dealer has nor been sent necessary parts.
The contact owns a 2003 jeep liberty. The contact received notification of nhtsa campaign number: 15v046000 (air bags) however, the part needed to service the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
Received a recall notice from chrysler, in january, that airbag recall because air bag could deploy because of a defect at any time.if the light blinks it will deploy and that this would be fixed as soon as parts were available.4 months later spoke to chrysler and they still don't have parts available.what can be done to get this resolved?
The contact owns a 2003 jeep liberty. While the vehicle was stationary, the passenger and driver's side air bags deployed without warning or impact. The contact sustained a chemical burn and an abrasion to the left arm, from the wrist down to the elbow. Medical attention was required. The contact was informed of nhtsa campaign number: 15v046000 (air bags) by medical staff. An unknown chrysler dealer located in michigan (recall department) was made aware of the issue and referred the contact to the manufacturer. The manufacturer was made aware of the issue and stated that the contact would have to pay to replace the air bags, and that only the roc module should be replaced under the recall. The contact's insurance company stated that the repair would not be covered because the vehicle was under recall. The failure mileage was 140,000.
The contact owns a 2003 jeep liberty. While driving approximately 65 mph, the driver and passenger side air bags inadvertently deployed. The vehicle was taken to the dealer where it was diagnosed that the orc sensor needed to be replaced. The vehicle was not repaired. The contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part to do the repair was unavailable. The manufacturer was notified of the failure. The failure mileage was unknown.
The contact owns a 2003 jeep liberty. The contact received notification of nhtsa campaign number: 15v046000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
There are 12 active recalls on my vehicle. I don't trust the vehicle. I want a replacement vehicle. Some recalls are "incomplete" and cannot be remedied right now. I have had very bad experiences with jeep dealerships - they have repeatedly demonstrated that they were untrustworthy and either not doing the work they said they did or breaking something on my jeep and charging me for it. I think they should replace my vehicle another vehicle that either has no recalls or one that has passed compliance. No accident yet. Do i really have to wait for an accident? 12 recalls?
While driving for approximately five minutes the air bag light illuminated for the following ten minutes then turned off. When i next drove the car for approximately fifteen minutes the air bag light re-illuminated for approximately five minutes then turned off again. Had the car checked with an onboard diagnostics device, which did not indicate any problem.
Airbag light comes on intermittently. Stays on for several miles, then turns off. This happens repeatedly everyday. Why hasn't this been recalled and chrysler paid to fix this safety hazard??also, seat belt release button stopped releasing. It stayed suppressed in the release position not allowing the belt to lock in. After tapping it hard, it released. Then it froze in the locked position and i couldn't get out of the belt. Now it works, but i'm not sure if it's really locked and will release in an accident.
I was injured from unexpected airbag deployment jeep liberty 2003.happened to me yesterday, april 16, 2012. Thank god i was driving slowly away from my driveway. I heard a beep, look at the dashboard and saw the airbag light on. My reaction was to put my foot on the break, to lean back and my instinct made me to lift my left arm to cover my face. Boom!!! - loud explosion, pain in my arm and covered with a cloud of powder/dust. It took me a couple of seconds to realize what happened. The drivers airbag exploded without any reason at all. Seatbelt locked. I turned back to see if my 8 year old son was ok. Disoriented, confused, eyes wide open, but ok.just thinking the tragedy it could have been 1 minute later on the highway, definitely a bad accident and many lives compromised.added 1 injured per consumer interview.pco
I received a safety recall for m35/nhtsa 12v-527 (airbag system recall) the week of sept 23,2013.i contacted firkins chrysler/jeep motors, bradenton, florida to ask for a scheduled appointment.they did not have the part and i was told to wait until i received a second letter from chrysler group llc later on.they did not offer to order the parts nor did they give me any satisfaction.i immediately contacted sunset dodge chrysler jeep motors in sarasota, florida for assistance with this airbag matter.i was greeting pleasantly and asked when i wanted to schedule an appointment.i took my jeep in for repair on friday sept 27, 2013 and the service was completed in one hour.i was very satisfied and pleased with the courteous service.i doubt that i will call firkinsmotors if i ever need service on my jeep.
The vehicle went into the ditch head on and the air bags did not deploy. The driver ended up with a broken jaw, split lip and lost 5 teeth.
The air bag light came on and has continued to go on and off randomly. The jeep dealership in fort worth that i spoke to this morning said there was no recall.......now i'm confused.....is there a recall or not???
We keep getting recall notices on the air bags on our jeep.however, every time we take it to the dealer for repair we are told they do not have the parts to fix it.they tell us they will call when parts and solution is available.we have taken notices in to them 3 times and it is still not fixed as they say they do not have parts.are we being played by a dealer who does not want to fix this?or are there really no parts to fix this issue?
The contact owns a 2003 jeep liberty. The contact received notification of nhtsa campaign number: 15v673000 (air bags) however, the part to do the repair was unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Part distribution disconnect. The vin was not provided.
The contact owns a 2003 jeep liberty. The contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified. The vin was invalid. The contact had not experienced a failure. Parts distribution disconnect.updated 04/19/16*ljupdated 07/25/16. Updated 11/1/2017
I was driving down the interstate with my dad, when suddenly the air bag light came on. We checked the seatbelts and other factors, but it didn't turn off
I was sent a recall for the vehicle due to faulty air bags.recall notice m35/nhtsa 12v-527two months have passed and there has been no follow up by chrysler to fix the problem.
The contact owns a 2003 jeep liberty. While the vehicle was parked, the air bags deployed independently. The vehicle was not diagnosed nor repaired. The vin was included in nhtsa campaign number: 15v046000 (air bags). The manufacturer was not notified of the failure. The approximate failure mileage was 129,000.
The contact owns a 2003 jeep liberty. While driving at various speeds, the air bag warning light illuminated. The failure recurred on numerous occasions. The vehicle was not diagnosed or repaired. The vin was included in nhtsa campaign number: 15v046000 (air bags) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 200,000. Vin tool confirms parts not available.
The contact owns a 2003 jeep liberty. The contact received notification of nhtsa campaign numbers: 12v527000 (air bags), 13v252000 (fuel system, gasoline, structure), and 15v046000 (air bags) however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Front end collision with a driver cited for improper left hand turn/failure to yield.our car is classified as a total loss.neither the driver side or passenger side air bags deployed resulting is serious injury to the driver - jaw broken in 2 places.
The contact owns a 2003 jeep liberty. While driving at various speeds, the air bag warning light illuminated intermittently. The vehicle was taken to a dealer. The technician diagnosed that the sensor in the steering wheel needed to be replaced. The vehicle was not repaired. The failure recurred on numerous occasions. The vin was included in nhtsa campaign number: 15v046000 (air bags); however, the part needed to repair the vehicle was unavailable. The manufacturer was not notified of the failure. The failure mileage was 105,000.
Just got another recall notice..safety recall..m35/nhtsa 12v-527occupant restraint control module filter circuit this is one of many recalls..with no parts available..how many recalls will it take to recall this dangerous chrysler..how many accidents,deaths..money spent for a lemon..tell dan reed..i havenotified the proper higher ups..maybe they can handle this..since your dept. Cannot.
2003 jeep liberty.consumer writes in regards to dealership unable to complete recall notice repairs.the consumer referenced recall # 15v673000.
Recall r06: the air bag on my 2003 jeep deployed on my daughter while driving on the highway. The air bag hit her in the chest and face. I called the jeep customer line to let them know what happened and they said there was a recall for the airbag. I informed them that i never received a recall for the airbag. They told me the recall was from 1/2015. In 2015 i took my jeep to the dealership 2 different times for recalls i had received. July 2015 and september 2015. So even if i didn't get a recall notice the dealership still should have seen the airbag recall wasn't done. I have been going threw hell trying to get the fca group to fix the airbag and do the recall. This is the response they emailed my after i told them what had happened (this will further acknowledge contact to fiat chrysler automobiles (fca), regarding your 2003 jeep liberty.naturally, we were sorry to learn of the incident described to us during the initial contact.however, we have had the opportunity to review your case and must inform you that we are not led to believe that the incident was due to a manufacturing responsibility.) this was unacceptable my daughter could have crashed the jeep and died!! why would i lie about not get a recall notice that involves an airbag in 2015 but i had 3 other recalls done in 2015 after the airbag recall butno one noticed it wasn't done!!!
The contact owns a 2003 jeep liberty. The contact received a notification of nhtsa campaign number: 15v046000 (air bags) however, the part for the recall was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. Vin tool confirms parts not available.
Cpsc: 2003 jeep liberty struck a tree head on and the airbags never deployed. The vehicle was inspected and had a cleanand clear car fax of no prior damage history.updated 06/13/2017
Complaint againstoxmore chrysler dodge jeep louisville kycomplaint letter: noshare with media: yescomplaint descriptionmy 2003 jeep liberty was recalled due to a defective air bag module , afterthey replaced it the light came right back on. They said that if i wanted itfixed i would need to pay $110.00 plus parts. I believe that the defectivepart may have caused other parts to fail. We are not able to drive a unsafecar and will need to rent one until this is resolved.can you please advise how i should proceed and thanks.
The contact owned a 2003 jeep liberty. While driving approximately 25 mph in snowy weather, the vehicle failed to stop when the brake pedal was depressed. The vehicle crashed into a bridge abutment. The frontal air bags did not deploy. The contact suffered a concussion and chest bruises that required medical attention. The contact was treated and released. A police report was filed. The vehicle was destroyed and towed. The manufacturer was not notified of the failure. The approximate failure mileage was 168,993.
The contact owns a 2003 jeep liberty. The contact stated that while driving approximately 40 mph, the vehicle slid on ice and crashed into a traffic sign, a fence and a telephone pole. The air bags failed to deploy. A police report was filed and it was unknown if any injuries were sustained. The vehicle was towed to a salvage lot and deemed completely destroyed. The contact stated that the vehicle was previously repaired under nhtsa campaign number: 12v527000 (air bags). The manufacturer was not made aware of the failure. The approximate failure mileage was 140,000.
I was driving 60 mph down sh 75 when the air bag light came on. A few seconds later the air bag deployed. It hit me in the chest and startled me. I had burns on my arms and it ripped a fingernail back. I thought i broke my thumb, the impact was so hard.thankfully, i was able to keep my jeep on the road. The driver side air bag is the only one that deployed and now the seat belt does not work properly either.
The contact owns a 2003 jeep liberty. While driving at a low speed and turning left into a parking space, the vehicle crashed into a light pole. The air bags did not deploy. A police report was not filed. The contact was injured and received medical attention. The vin was unknown. The approximate failure mileage was 118,761.
The contact owns a 2003 jeep liberty. The contact received the recall notification related to nhtsa campaign id number 13v252000 (fuel system, gasoline, structure) and (12v527000) air bag. The parts were not available. The manufacturer was made aware of the issue.
The contact owns a 2003 jeep liberty. The contact stated nhtsa recall campaign id number 12v527000 (air bags) included his vin; however, the part remained unavailable. The manufacturer was not made aware of the failure. The contact did not experience any failures related to the recall defect. The vin was unavailable.
The contact owns a 2003 jeep liberty. The contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2003 jeep liberty.the contact received recall notices for nhtsa campaign numbers: 13v252000 (fuel system, gasoline, structure) and 12v527000 (air bags).the dealer and manufacturer stated that they did not know when the parts for either recall would be available to repair the vehicle.the contact had not experienced a failure.
The contact owned a 2003 jeep liberty. While the contact's son was driving 45 mph over a pothole, he lost control and crashed into a concrete wall. The air bags did not deploy. The contact sustained minor injuries and cuts to the lip and nose. Medical attention was not received. A police report was filed. The vehicle was towed to the contact's residence. An independent mechanic was contacted and came to the residence to inspect the vehicle. The mechanic deemed the vehicle a total loss. Affordable auto credit inc (4568 gravois ave, st. Louis, mo 63116, (314) 353-6000) was contacted. The vehicle was not diagnosed. The manufacturer was made aware of the failure. The failure mileage was unknown.*dt*dt*dt*tp
The contact owns a 2003 jeep liberty. The contact received notification of nhtsa campaign number: 15v046000 (air bags). However, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2003 jeep liberty. The contact received notification of nhtsa campaign number: 15v046000 (air bags)however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2003 jeep liberty. While driving 5 mph, the air bags deployed inadvertently and the warning light illuminated. The contact sustained injuries to the face, arms, hands, and neck which required medical attention. The vehicle was towed to the dealer. The manufacturer was notified of the failure and notified the contact that an investigator would be sent. The vehicle was not repaired. The approximate failure mileage was 66,500.
I brought our jeep to the brookdale chrysler jeep for a occupant restrain module recall. Upon picking up the vehicle we noticed the seat belt light on, so i informed the service manager.they where nonchalant about it . They suggested my wife had something on the seat which she did not. The soluntion was for me to pay to have it taken out and another installed.we asked about a loaner vehicle and he stated we had to rent onespite government requests that they provide recall customers with a free loaner.i now have a air bag light on which was not there before they installed the ocuupant restraint module. This is a directly related part and brookdale chrysler is leaving us hanging.no loaners car signs any where in sight(violation)
The contact owns a 2003 jeep liberty. While the vehicle was stationary, the air bag indicator illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the issue. The failure mileage was 126,000.
The contact owns a 2003 jeep liberty. The contact received notification of nhtsa campaign number: 12v527000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The vin was not available.
Had a car fail to stop at a cross road stop sign and i hit her (tbone) style lots of front end damage to my liberty. My air bags didn't deploy. I hit the stealing wheel and broke my sternum.
The contact owns a 2003 jeep liberty. The contact received notification of nhtsa campaign numbers: 15v673000 (air bags) and 13v252000 (fuel system, gasoline, structure). The parts needed to repair the vehicle were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The contact had not experienced a failure. Parts distribution disconnect.
This complaint is in regards to recall 15v-046 which is still not done because of lack of parts. I want it on record that i have been trying to get it fixed in case something happens in the mean time.
The contact owns a 2003 jeep liberty. The contact received notification of nhtsa campaign number: 15v673000 (air bags); however, the part to do the repair was unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified. The contact had not experienced a failure. Parts distribution disconnect....updated 09/12/16 the consumer stated the air bag was replaced . Updated 09/20/16.
I received a recall notice around the first of this year regarding my defective air bag sensor. I called and was told that the part was not available and i would be notified when it became available. I called again on may 6, 2013 asking again whether the part was available, and again told no. Now, it is going on 6 months since i've heard anything and my car will not pass inspection because of this. Now i have a rejection sticker on my car and i have no car to get back and forth to work and no one will help me with this.
The contact owns a 2003 jeep liberty. The contact stated that the air bag warning indicator illuminated. The vehicle was taken to billion auto (5910 s louise ave, sioux falls, sd 57108) where the contact was advised that he would have to pay for the repair, and the vehicle would not be repaired while the air bag warning indicator was illuminated. The manufacturer was not made aware of the failure. The vin was invalid. The failure mileage was unknown. Parts distribution disconnect.
The contact owns a 2003 jeep liberty. The contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
My husband made a left turn out of our complex and less than a .5 miles; driver and passenger airbag deployed without any warning. Thank goodness there were no fatalities. My spouse became really sick, had a really bad asthma attack, burns to his right arm, and problems hearing.
A recent recall was done to the 2003 jeep liberty in march 2014 and it all went fine.a few days later the air bag light randomly turns on and off.i took it to the dealership and was told the airbag module needs to be replaced and it will run about 570.00.now after reading the forums all chrysler did was add a harness to prevent the airbags from deploying instead of replacing the module.i am also told that in the dallas area there is no module available for replacement.the dealership told me that the light being on would not affect the activation of the airbag in a accident.there was no previous problems before the m35 recall was done.
2003 jeep liberty.consumer writes in regards to air bag occupant restraint control module recall notice.the consumer was informed the parts were not available.
The contact owns a 2003 jeep liberty. The contact received anotification for nhtsa campaign number: 15v046000 (air bags); however, the parts needed were not available. The contact believed that the manufacturer exceeded a reasonable amount of time to provide the recall repairs. The dealer was unable to provide a time frame for when the parts would become available. The manufacturer was made aware of the delay. The contact had not experienced a failure.
The contact owns a 2003 jeep liberty. While driving approximately 4 mph, the front passenger and driver side air bags deployed without warning or an impact. There were no injuries. The contact indicated that no collision occurred to cause the air bag deployment. The cause of the failure was not determined. Zellar jeep (3021 n. Summit st, arkansas city, kansas) was notified of the failure. The manufacturer was not notified. The failure mileage was 190,000.
Airbag light came on while driving to work. Researched online and saw this has happened in other jeeps.
Both airbags on 2003 jeep liberty deployed for no reason.there was no accident.i was pulling out of the driveway.there were no passengers in the vehicle, only the driver.jeep has denied responsibility for this claim indicating that there was ample time to have the recall repaired.however, i did not receive any recall notices.jeep hadand continues to have the wrong address on file.my address upon moving is promptly changed, yet jeep continues to have the wrong address on file.
The contact owned a 2003 jeep liberty. The contact stated that while driving at 65 mph, the steering wheel began maneuvering on its own and the vehicle ultimately crashed into a median. The vehicle's airbags failed to deploy upon impact. The contact suffered severe injuries including a concussion and bruising to his rib cage. The contact received medical attention on the scene and was taken to a hospital. A police was filed at the scene. The vehicle was destroyed and towed to an independent tow yard. The dealer was never notified of the failure, however, the manufacturer was notified and informed the contact that the failure was related to a recall under nhtsa campaign number 03v460000 (suspension). The failure mileage was 170,000. Vin-(xxxx)redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The contact owns a 2003 jeep liberty. The contact stated that while driving at 20 mph, the air bag warning light illuminated and the driver side air bag deployed inadvertently. The contact mentioned that a white substance and metal fragments emitted from the air bag.no injuries were sustained. The vehicle was towed to the contacts residence. The vehicle was not diagnosed or repaired. The contact received notification of nhtsa campaign number: 15v046000 (air bags) but was unable to obtain the part for the recall repair. The manufacturer was notified of the failure. The failure mileage was unknown. Parts distribution disconnect.
I received a safety recall notice earlier in the year.i believe it was sometime in march 2013.the recall was about an air bag system occupant restraint control (orc).again, i received this recall notice in october 2013.i have called the jeep dealer, [xxx] located on west market street in pottsville pa 17901 three times about this and have been told each time that the part is backordered and they will call me when the part comes in.the last call i made to them was on december 5, 2013 and was still told it was on backorder.when will this part be available as my airbag warning light has been turning on & off at different times over the last year?i want to get this fixed and wanted to know why this part is taking so long to be available.[xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
On march 2015 due to a recall m35 (orc filter circuit) for airbags was installed on my vehicle. After installation my airbag light came on (my jeep never, never has issues with airbags until they installed part. Recently i received another recall from fca r06 (occupant restrain module) due to installation of m35 orc filter circuit to the airbag module. Also there is a revision dated may 2016 to remove recall m35 (orc filter circuit module) and replace airbags control module with front impact sensors. I only took vehicle for extra safety measurements. And due to installation of airbag control module filter circuit my airbags system got affected/damage.
Takata recall. The contact owns a 2003 jeep liberty. The contact received notification of nhtsa campaign number: 15v673000 (air bags) and was unable to receive the repair within a reasonable time frame. The manufacturer was notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.updated 06/15/16*ljupdated 06/22/16.
Vehicle was going at approximately 25 mph through an intersection and was t-boned on the passenger side by another vehicle going about 35 mph. The vehicle was knocked head on into a water hydrant and a tree and the air bags failed to deploy. Vehicle was totaled.
2003 jeep liberty.consumer writes in regards to airbag occupant restraint control module recall notice issues.the consumer has been trying to get the air bag issue resolved for over a year.
The contact owns a 2003 jeep liberty. While driving 55 mph, the vehicle was involved in a crash. The air bags did not deploy. The failure occurred without warning. The vehicle was towed to an independent mechanic. The contact suffered from sore swollen ribs, a broken right wrist, and a swollen left hand. Medical attention was required and a police report was filed. The manufacturer was notified of the air bag failure. The contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The failure mileage was 125,000. Vin tool confirms parts not available. Updated 04/07/16*ljthe consumer stated the vehicle was inspected by the manufacturer who stated the airbags operated as designed. Updated 11/21/2017
The contact owns a 2003 jeep liberty. The contact stated that nhtsa campaign number: 12v527000 (air bags), nhtsa campaign number: 13v252000 (fuel system, gasoline, structure), and nhtsa campaign number: 09v119000 (suspension) exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the delay. The vehicle was not repaired. The contact had not experienced any failures.
The contact owns a 2003 jeep liberty. The contact received a recall notice for nhtsa campaign id number 12v527000 (air bags) but the part was not in stock. The manufacturer was notified and they stated the recall part would not be available until the first quarter of 2013. The contact did not experience a failure.
The contact owns a 2003 jeep liberty. While driving approximately 70 mph, the headlights and the interior lighting dimmed. The air bag indicator illuminated. The lights came back on after approximately two minutes. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 117,000.
Received recall notice "m35".it is now june, and chrysler refuses to honor the recall.
While in driveway after starting vehicle pass airbag deployed. About 5 secs later driver side ab deployed...............
Airbag indicator light comes on when vehicle is started, and stays on for approximately 30 mins. The majority of the roads near me are 45mph or above, and with the high rollover rate of suv's i don't feel remotely safe knowing that at any minute my airbag can go off. I shouldn't have to feel like i'm driving a ticking time bomb of a death box. At this point i feel i don't even want the vehicle anymore and am thinking about trading it off, but i feel like chrysler should compensate me and other jeep liberty owners for having to do so.
The contact owned a 2003 jeep liberty. While driving approximately 45 mph, the contact's vehicle was run off the road by another vehicle. The contact crashed into a pole. The air bags did not deploy. A police report was filed. The contact sustained head trauma, injuries to the left humerus, right wrist, eight broken ribs, and punctured lungs that required medical attention. The vehicle was destroyed and towed to a tow lot. The vin was included in nhtsa campaign number: 15v673000 (air bags). The manufacturer was notified of the failure. The approximate failure mileage was 140,000.
I was pushed off the hwy and rolled over multiple times. I received injuries as well as my son. My airbags did not deploy.
The contact owns a 2003 jeep liberty. The contact received notification of nhtsa campaign numbers: 12v527000 (air bags), 13v252000 (fuel system, gasoline, structure), and 15v046000 (air bags) however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
On 8-15-2018, i (driver/owner of a 2003 jeep liberty sport) was leaving my parking spot at a convenience store. When i put the vehicle in reverse, it immediately started speeding backwards. When i applied the brakes with all the force i could muster, it failed to stop the vehicle. The tires were squealing & black tire marks were left on the pavement. My vehicle stopped when i slammed into the front end of a parked car which was next to a gas pump with the driver inside. Fortunately nobody was hurt. No police report was filed but my insurance company was called immediately to report it."takata recall"i went to the local jeep dealership (bluebonnet jeep in new braunfels,tx.) with the recall notice in hand. The employee in the drive-up service lanecalled the office to verify if part was in stock. It was not. She made an appointment for 2 weeks from that date. I returned with my vehicle on my scheduled appointment date & was notified by a different employee that part(s) were still not available & was told that an individual needed to inspect my vehicle first but he didn't know when the inspector would be available to do it. I told that employee that they weren't serious about replacing the part(s) needed. So i got back in my car & drove home.
The contact owns a 2003 jeep liberty. The contact received several notices for nhtsa campaign number: 15v673000 (air bags). The contact made several calls to the dealer and was unable to determine when the vehicle would be repaired. The manufacturer was contacted to determine when the parts would become available to receive the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2003 jeep liberty. The contact stated that he received notification of nhtsa campaign number: 12v527000 (air bags) january 2013. The contact had been attempting to have the vehicle serviced per the recall since january however, the dealer advised that the parts needed to complete the recall service had not yet become available. The manufacturer was notified in march 2013 and they also stated that they did not know when the parts would become available. The contact had not experienced a failure.
On 12/05/15 i received a recall notice for the airbags. I have called back several times and got no response. I believe this is a wide spred crisis and should be addressed right away.my neighbor recently had a crash and lost several front teethbecause the airbag didn't deploy.
My vehicle has a recall on the air bags and the vehicle can not be corrected. I was told the jeep dealerships do not have the parts to fix it. Also, the pcm component of my vehicle needs to be replaced and the chrysler dealership has discontinued the part, an aftermarket part can not be found and none are on back order. My vehicle is still under warranty and the warranty department is sending the pcm to have the part refurbished but will not guarantee the part. My concern is the cars safety is not guaranteed due to the recall on airbags and the pcm is the main computer part for the car, if it can not be guaranteed to be safe and running what are my options?
On june 27 2013, my family and i were going to dinner approximately 6pm.we were about 1.5 miles from home heading west on ok state hwy 51 (approximately 5 miles east of wagoner, ok) as i got to approximately 60 mph the dashboard airbag warning light flashed and dinged twice then the airbag deployed.i maintained control of the vehicle and only suffered an abrasion and bruise on the underside of my right forearm from the bag deployment.i immediately came home and contacted the chrysler recall hotline number and have been assigned a case number and i was notified today (7/1/2013) that an investigator will be in contact with me within 24 hrs.
A recall was issued for defective airbags that could cause the airbags to deploy without warning.the case number is12v527000this was issued almost 8 months ago and still the part to fix the problem is not available.this needs to be looked into. This is ridiculous. It should not take this long for an automobile company that manufactures parts to produce these parts.
The contact owns a 2003 jeep liberty. While driving 45 mph, the air bag deployed inadvertently. Due to the failure, the seat belts locked and failed to work. The contact sustained bruises and contusions that did not require medical attention. The vehicle was taken to a dealer where it was diagnosed that the air bags needed to be replaced. The contact received a notification for nhtsa campaign number: 15v046000 (air bags); however, the part needed to do the repair was still not available. The manufacturer was made aware of the delay and stated that there was no timeframe for the parts to become available. The vehicle was not repaired. The failure mileage was unknown.
The contact owned a 2003 jeep liberty. While driving on a back road, the vehicle flipped and crashed after the contact over corrected the steering. The vehicle flipped three times. The contact was ejected from the vehicle and became trapped underneath. The air bags did not deploy. The contact was seriously injured and had to be transported to the hospital with injuries to the neck, back, eyes, face, and skull. The contact was hospitalized for two months and in a coma for three weeks. A police report was filed. The vehicle was totaled and towed. The manufacturer and the dealer were not contacted. The contact stated that the crash occurred due to an unknown recall pertaining to the axle being manufactured too short. The failure mileage and vin were unknown.
The contact owns a 2003 jeep liberty. The contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Hi,i really have a problem with the eastchester chrysler jeep doge dealer in the bronx ny 10466, i took few times to try to fixed the recall ( ro6 ) to the above dealer but unfortunately they never had the piece.i made an appointment we them to reserve the part but they not available to fixed.
2003 jeep liberty.consumer writes in regards to fuel tank leakage and airbag inadvertent deployment recall work not complete. The dealer informed the consumer both recall were complete. However, the consumer discovered from another website, the recalls were listed as incomplete.the service advisor at the dealer stated on the fuel recall was done and it only required an inspection. It was later discovered, none of the repairs were done.
The contact owns a 2003 jeep liberty. The contact stated that their vehicle was previously included in an unknown recall for the air bags. Prior to receiving the repair, the air bags deployed without warning or impact. The contact stated that the air bags were replaced; however, due to the deployment, the seat belt warning indicator was currently illuminated. The contact took the vehicle to the ed voyles chrysler jeep dealer in marietta, ga where it was diagnosed that the seat belt pretensioner failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 280,000.
The contact owns a 2003 jeep liberty. While the vehicle was in park, the air bag deployed without warning on the front passenger side. The air bag and check engine warning lights illuminated. The dealer stated that because the light had approximately 1,000 hours on the air bag warning light, no repair was able to be provided. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 220,000.
Either beginning of the this year or last month of last year, i receiveda letter from chrysler about a recall on my vehicle for the air bag, so before i turn in the my truck for service the air bag light don't come on at all, but after they fixed the recall issues, few months later my air bag light keep coming on and stay on, so i call the chrysler dealer who fixed my truck and there reply is that is not our problem that the airbag light come on when you drive. So here my question if the recall was call for the airbags in my truck why my airbag light now is coming on when i drive my truck, are they suppose to fixed the airbag or what, don't understand about the recall for the airbag but my light for the airbag is on.. So please help me to understand what should i do, now i afraid to drive my truck when i go to work.. So now every time i turn on my signal my dome light comes on and stay on for good 5 mins..
While driving the car, the airbag warning light came on for 15 seconds, then went off for 15 seconds, then flashed back on and off following that timing sequence for about 10 minutes.after 10 minutes, the light stayed off. I called chrysler because i had received a recall notice in january 2013 about faulty air bags in this model, which could inadvertently deploy while the car was in motion. The representative told me that the part needed is a harness, however, the part is not yet available.she told me there is nothing i can do to fix the problem until the part is created. I was also told that there have been no incidents of airbags deploying inadvertently, but there is a risk it can happen, therefore the recall. However this is extraordinarily dangerous and the fact that chrysler has no date for when the part will be available is unacceptable.
We have jeep liberty with the airbag warning light on at all times. We took it several times to the dealer, and they tell us that there is a recall on the orc, and that they cannot do anything about until they do the recall, but that there are not parts available. Inthe meantime we are driving without knowing if that airbag is going to deploy it in the wrong time or is going to deploy at all in case of an accident.is there any advice of how to get this problem fixed?
The contact owns a 2003 jeep liberty. The contact received two recall notifications of nhtsa campaign id number 12v52700 (air bags) and 13v252000 (fuel system, gasoline , structure). The required parts were not currently unavailable to perform the repair. The dealer was unable to provide the expected date for the remedy parts. The manufacturer was not notified of the problem. There are no failures at this time.
The airbag light is illuminated but we have never had an accident
The contact owns a 2003 jeep liberty. The contact stated that nhtsa campaign number 12v527000 (air bags) had exceeded a reasonable time for repair. The recall letter was received this year in january; however, there are no failures at this time. The manufacturer stated they did not know when the part would beavailable. The approximate failure mileage was 95,000. The current mileage was 106,000. Updated 09-18-13
My husband was taking his son back to his mothers house running about 55mph when a large buck came out in front of them.the hood and grill was smashed in with the radiator against the motor.it was still drivable but wasn't able to hold water to keep from overheating.there was no airbags deployed upon impact.the insurance says it must be a large accident for the airbags to deploy.the jeep is not totaled because the agent said he was trying not to total it out since we were so close to having it paid off.i don't understand why the airbags wouldn't deploy on such a hard impact.you can see the skid marks for about 20 feet.there is deer hair stuck into the hood of the jeep.i have been in a couple accidents before and they weren't as serious as this but the airbags did deploy.there needs to be something done for the airbags to deploy upon impact.
The contact owned a 2003 jeep liberty. While driving approximately 30 mph in rain, sleet, and snow, the vehicle suddenly accelerated to approximately 70 mph. The contact attempted to depress the brake pedal, but the vehicle did not stop. The vehicle slid across the interstate and crashed into the divider in the middle of the road. The air bags did not deploy. A police report was filed. The vehicle was towed and deemed totaled. The contact sustained injuries to the mouth area, back, and legs. The passenger of the vehicle received shoulder injuries. Medical attention was received. The dealer and manufacturer were not notified. The approximate failure mileage was 115,000.*dt
When i was driving to my house in puente nuevo county, san sebastian, puerto rico, the front driver airbag explode without collision. I made a police report num. [xxx]. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The contact owns a 2003 jeep liberty. The contact received a recall notification for nhtsa campaign number: 12v527000 (air bags) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2003 jeep liberty. The contact stated the vehicle was taken to the dealer to have the nhtsa campaign12v527000 (air bags) performed; however, the repair didn't correct the failure, the air bag light remained illuminated after the vehicle was repaired. The manufacturer was not made aware of the failure. The approximatefailure and currentmileage was 150,000.
The contact owns a 2003 jeep liberty. While driving 15 mph, the air bags deployed without warning. The contact sustained arm and thumb injuries that required medical attention. The vehicle was driven to the dealer where it was diagnosed that the air bags failed. The vehicle was not repaired. The contact received notification of nhtsa campaign numbers: 12v527000 and 15v046000 (air bags) and stated that parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 110,000.
Takata recall. The contact owns a 2003 jeep liberty. The contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. .....updated 02/10/16 the consumer stated the vehicle was repaired. Updated 02/23/16.
I was slowing at a light when the airbag deployed. It hit my stomach and chest and the horn stayed on. I jumped out of my jeep and the driver behind me got out to see what happened. There was smoke everywhere and he told me to turn on the jeep to move it off to the side but i was too scared so he turned the key to put it in neutral and we pushed it off to the side. I waited outside for my husband to come and the horn continued to beep and my stomach was in pain. I was already bruising and my fingers were covered in black powder...updated 01/25/16 .
The contact owns a 2003 jeep liberty. The contact referenced nhtsa campaign id number 12v527000 (air bags) and stated that the part was unavailable. The manufacturer was notified and they were unable to provide an expected date for the remedy part to become available. The contact had not experienced a failure related to the recall.
Air bag light keeps blinking on and off while standing and driving
Driving out of my neighborhood all of a sudden the two front airbags deployed for no reason. There was no one near me and i was able to safely stop and get out. However the airbags had already done it's damage to both my arms as well as my stomach, as well as my little yorkie that was in my lap. Thank god i hadn't made it to the highway before this happened.
The contact owns a 2003 jeep liberty. The contact received notification of nhtsa campaign number: 15v046000 (air bags) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
I bought my jeep off of my grandparents in october. Its a really nice jeep, only has 69,000 miles. That's good for an 03. Every car has its problems im sure. But mines on recall. I have had the airbag light come on and go off. And i comes on whenever it wants to. And it scares me because if the airbags go off, not only will i be mad, but you can bet, ill prob raise hell. Because i don't fell save driving a car that has the potential to have the airbags go off. Also i have noticed that the power lock on the drivers side works when i wants to. Like i have to hit it a couple times to get it to work. Not such a big deal. Also the cd player doesn't work. Like i've change all the fuses to try and get the door lock/cdplayer to work. And nothing changed. It make a really loud and annoying noise after the cd plays for awhile. That i don't car about. Also one day i got in my jeep. I don't know how because the door was shut and locked, but on the drivers side, on the inside of the door. Was nothing but ice. The door still opened and closed, no problem but, it looked like somebody took a gallon of water and dumped in down the inside of my door and it froze over. And that's the problems i've noticed with it. The only thing i care about is the whole air bag thing. I have received notice that it will be fixed, but will it be fixed for good. Because i don't feel safe driving around and doing my daily things, knowing that i, or my family, or friends could get hurt from the airbags going off. So i hope that whatever the company is doing to fix it works, because everyday i get in my jeep, that's the only thing that is going threw my head. Thanks
The contact owns a 2003 jeep liberty. The contact received notification of nhtsa campaign id number: 12v527000 (air bags) and stated that she was unable to have the vehicle serviced because the parts needed to complete the repair were not available. The manufacturer was not contacted. The contact had not experienced a failure.
The air bag sensor went off and the air bag light came on. The light stays on until i turn the car off. When i start the car again, within 5 minutes or less the alarm goes off and the light comes on. I am afraid it will deploy.
I have received three notices regarding recall on the orc module for jeep liberty 2002 and 2003. Each time notice had been received i attempted to schedule service appointment to have this issue rectified.each time was told there was a back log because of number of recalls and couldn't give me when this part could be replaced.needless to say im receiving another notice stating the seriousness of this matter but no indication when part will be available.i drive everyday and my safety is at risk as and it is now over a year with no resolve.
The contact owns a 2003 jeep liberty. The contact stated that while driving 65 mph, the front driver's air bag deployed. The front driver's seat belt also seized and could not be loosened.there was no crash and no warning prior to the failure. The contact merged onto the shoulder for a couple of minutes and then the vehicle was safely driven home. The dealer was notified and stated that there were no recalls addressing the failure. The manufacturer was also notified and stated that there were no recalls on the air bag. The vehicle was not repaired. The failure mileage was 175,000.
The contact owns a 2003 jeep liberty. The contact received notification of nhtsa campaign number: 15v046000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2003 jeep liberty.in december of 2006, while driving 55 mph, the steering wheel began to shake uncontrollably.the contact was unable to immediately stop the vehicle.there was snow on the ground at the time of the failure.the mechanic was unable to duplicate the failure.most recently, while driving 35 mph, the steering wheel began to shake uncontrollably and the vehicle rolled over and crashed into a ditch.three passengers were injured and the vehicle was destroyed.a police report was filed.on both occasions, the air bags failed to deploy.the contact informed the insurance company that there was something wrong with the steering wheel, however, they were unable to determine the cause of the crash.the vehicle was towed.the current mileage was 94,000 and failure mileage was 87,000.
- the contact had a 2003 jeep liberty with an odometer reading of 58000 miles. The contact was driving at 30 mph under cold but dry conditions helost control of the vehicle and went into a ditch. Upon impact the air bag did not deploy.on 12-12-06contact received recall 03v460000 for lower ball joints.the police report for the crash was available.the contact felt that the vehicle'sdesign and ball joint failure were the reasons for the crash.updated 2/6/2007 - the consumer injured his right hand and left leg.
The contact owns a 2003 jeep liberty.while starting the ignition, the air bag inadvertently deployed without any impact to the vehicle.the contact sustained injuries to the mouth and right wrist.the dealer was unable to diagnose the cause of the failure.the manufacturer was notified.the approximate failure mileage was 120,000.
The contact owns a 2003 jeep liberty. The contact received notification of nhtsa campaign number: 15v046000 (air bags) however, the part to do the repair was unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. Vin tool confirms parts not available.
Since the spring of 2012 my air bag light has been coming on at odd times. Sometimes it is during braking and sometimes it is not. I contacted the dealer and they said there was no danger and no recall. Earlier this year i received a recall notice from the chrysler group. Safety recall m35/nhtsa 12v-527.my first call to the dealer was in february or march and i was told they didn't have the parts and asked me to call back in april. Since then i have taken may car over at least 3 times. The service manager, [xxx], insisted that i had to arrive no later than 7:30 am on a monday morning. He refused to give me any other appointment time. At the 3rd visit they finally looked at my jeep and confirmed there is an issue with the air bag. To date they have still not fixed it. Every time i call i get the same answer, "we don't have the part yet. We will call you when we do." i asked if i should go to another dealer in a different city, but he stated that they don't have the parts either. I have also called the chrysler group recall assistance center listed in the recall notice only to be on hold for a very long time and then get disconnected without ever speaking to anyone. My air bag light continues to come on at odd times. I am concerned that it will deploy when i am not expecting it. Can you help me get my car fixed? the dealership in question is dodge city of mckinney texas located at 700 s. Central expressway, mckinney, tx 75070. The service manager is [xxx]. He is the only one i have spoken with as the others in the office refer me to him and say he is the only one who can assist me with a recall. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Ball joint failure three times.emergency brake on five speed never has worked properly.replace engine at 70,000.now the card end joint for the four-wheel drive is not working correctly.my biggest complaint is the ball joint failure for the third time.this issue also causes chain reactions in the tires i have had three sets of tires wear uneven and i wrote the company the first time to complain and got no response.i use my jeep to make my income and do not trust it any more.i do not recommend this vehicle to any one and will not pass it on to any family member.
The contact owns a 2003 jeep liberty. The contact stated that while traveling 55 mph, the air bag warning light illuminated intermittently. The manufacturer had not been contacted. The vehicle was not repaired. The failure and current mileages were 191,000.
Air bag light comes on and stays on.seems to only happen during the summer months.
I had taken my car into a jeep dealership in july of 2015 to get a recall for the airbags fixed. They told me that they did not have the parts necessary to fix it but that they would contact me when the parts became available. First of all i never heard back from them, i still haven't even to this day but i did receive an official notice for the recall in the mail. On april 3, 2016 i was involved in a head on collision which ended with me in the hospital with severe trauma to my spine and my car totaled. In this accident my airbags failed to deploy even though several sensors were hit in this accident. I'm very lucky that i am still actually alive but i am extremely distraught over the fact that i could have avoided injuries if my airbags had deployed. Someone needs to make this right. Attached is an image of what my car looked like following the accident.
While traveling eastbound the car in front of me stopped all of sudden due to car in front of them changing direction from turning to going straight. Icrashed into the rear of the car in front of me. My jeep has extensive damage. The airbags did not deploy. My passenger and myself had head injuries and knee injuries had the airbags deployed there wouldn't have been no injuries. Something needs to be recalled about this problem.
Hello, our jeep often or always had the airbag light warning on the dashboard. This was a concern of ours, and we had heard awhile back that there was a recall on jeep libertys airbag. When attempting to take it in for the recall fix, the company wanted an amount of money that we couldn't afford. Recently my mom was in a car wreck, destroying the vehicles entire front and making it unusable. She told me she only received burns and that she probably wouldv'e been ok if the damaged airbags were fixed. She mentioned to me she received burns on her arms that were the fault of the bad airbags that werent any good. She would be willing to explain this better than i can since i only know that much. Her hand this morning is now swollen from the injury. The vehicle was in a head on car collision with another person set to enter the freeway on a city street
The contact owns a 2003 jeep liberty. The vehicle was included in nhtsa campaign number: 15v046000 (air bags) and was unable to receive the recall repair part within a reasonable timeframe. The contact stated that there was a failed inspection due to the air bag warning lamp remaining illuminated. The vehicle was taken to an authorized dealer for more than two days and they indicated that the parts were not available to schedule the recall repair appointment. The dealer diagnosed that the orc module needed to be replaced. The contact did not have a remedy to repair the vehicle and had less than seven days to pass the vehicle inspection. The vehicle was not repaired. The manufacturer provided no remedy. The approximate failure mileage was 111,250.
The contact owns a 2003 jeep liberty. The contact stated that the air bag warning light illuminated. The dealer performed nhtsa campaign number 12v527000 (air bags). The dealer advised that the air bag illuminated was not caused by the recall. The vehicle was not repaired. The manufacturer was made aware of the failure.the approximate failure mileage was 110,000.
Takata indlators: the air bag light comes on after starting vehicle and now it will not go off in motion
The contact owns a 2003 jeep liberty. The contact stated that the air bag warning light was illuminated. The vehicle was not inspected by a dealer or an independent mechanic to determine the cause of the failure. The manufacturer was contacted and advised him that the vehicle was not included in nhtsa campaign id number 12v527000 (air bags:frontal:sensor/control module). The failure and current mileages were approximately 123,000.
2003 jeep liberty.consumer writes in regards to airbag system recall notice and lack of parts.
I received recall notice m35/nhtsa 12v-527 in january 2013, but when i called my dealer, they said parts won't be in until 2nd q 2013.so i called in april.no parts.i called in may, june, july, and august and still no parts.this is a safety issue...why are there no parts?
Takata recall. The contact owns a 2003 jeep liberty. The contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
While driving 50 mphvehicle lostcontrol without warning. When consumer applied the brakesvehicle surged forward into a guard rail. Air bags failed todeploy.driver sustained back injuries.
The contact owns a 2003 jeep liberty. While driving approximately 5 mph, the front passenger side air bag deployed unexpectedly. The vehicle was included in nhtsa campaign number: 12v527000 (air bags). The dealer was not willing to repair the vehicle due to the excessive mileage. The manufacturer was notified of the failure. The approximate failure mileage was 224,776.
The contact owns a 2003 jeep liberty. The contact stated the nhtsa campaign number 12v527000 (air bags) letter was received several months ago and the repair had exceeded a reasonable time for repair. The contact did not experience the air bag failure but was concerned the air bag might deploy. The manufacturer advised that the part was not available for repair. The current mileage was 100,000.
On november 14,2016 i had the occupant restraint control module replaced due to a recall launched on november 25,2015. In the recall it also stated that the sensors were to be replaced. Since the "fix" my air bag light has gone on and off, now for the last three weeks the air bag light is on all the time. Was told by auto nation jeep dealer on march third 2017 that it would cost me approximately $787 and change to fix. Was also told that the sensors for my vehicle were not part of the recall. Need to know if i should take it to another dealer or any other options needed to take.
Takata recall. The contact owns a 2003 jeep liberty. The contact received notification of nhtsa campaign number: 15v046000 (air bags). The part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact was not experiencing a failure. Parts distribution disconnect.
I got a recall letter fro my jeep liberty 2003, to arrigo chrysler, 6500 okeechobee blvd. West palm beach, fl i got a recall on my air bag. I told the services manager that my air condition was not blow cold. I was at the dealership for 2 hours. When the services manager told me my jeep was ready. I when to pickup my jeep, and got a bill for $249.00 for recharging my air condition. When i got in my jeep, and trun on my air condition, it was worry then it was when i brought it in. I took my jeep back to the services manager and told him my air condition was not working. He told me it had to run before my air condition would get cold.when i got home my air condition still didn't work and call the services manager for a week without a return call. I just move to floridain january of 2015, on the 12th of that month, i was rushed to the hospital and had heart surgeon. I on disabity and don't have money for services not received.you can check on all my services , done on my jeep, in denver, co. And see i always paid my bill for good services. I need my $249.00 because my jeep was not services, and my seat belt light and air bag light been on every since i brought my jeep, to arrigo chrysler, invoice number is 488252.
2003 jeep liberty.consumer writes in regards to occupant restraint control module recall installation repairs and airbag indicator light states out of order. The recall was finally completed on june 4, 2016, after appointments were re-scheduled and/or cancelled.
On march 11, 2015 the local dealer installed recall campaign (m35) 'supplemental jumper harness to the airbag module control'.when unit was ready for pickup i noticed my 'warning airbag light' on, i ask why, their answers were "that light was already on" and "if you need further service we need authorization from chrysler".rescheduled another appointment to resolve the issued and/or removal of the part/alteration to my vehicle on 25 march, 2015. Again they denied service due to chrysler denial to remove the previous part.chrysler based their decision is "safety reasons", my question how can that be a safety reason if my vehicle was in perfect conditions before installation of such 'recall'. Now it's a safety reason. Again due to the fact after installation of part, i'm having problems with my "airbag warning light on".
The contact owns a 2003 jeep liberty. While driving approximately 55 mph, the air bag warning indicator illuminated on the instrument panel intermittently. The vehicle had not been diagnosed or repaired. The manufacturer was not notified of the problem. There was currently an open investigation under nhtsa action number ea12001 (air bags: frontal: driver side inflator module)the approximate failure mileage was 67,919.
June 26,2013i heard a beep from dash thinking it was letting me know i am low on wash fluid though i noticed my air bag light was on .a minute later while driving it went off, as of today it turns on for a min than back off. I received a recall letter about the airbag issues. I called the dealership and asked about it again, i got a response that they are waiting for replacement parts to come in ,this been months ago.
The contact owns a 2003 jeep liberty. The contact received notification of nhtsa campaign id number: 12v527000 (air bags) and the local dealer stated that the parts were not available.the contact had waited longer than a year for the recall repair. The manufacturer was also contacted and could not provide an estimated date for when the contact would receive the recall repairs. The contact had not experienced a failure.
The contact owns a 2003 jeep liberty. The contact stated that the vehicle stalled several times without warning. The contact stated that the transmission locked and caused engine failure. The contact had a repair shop replace the transmission and the engine. The dealer stated then that the recall repairs were not abe to be completed because the part was not available for an extended period of time the contact was included in nhtsa campaign numbers: 12v527000 (air bags), 13v252000 (fuel system, gasoline, structure) and 15v046000 (air bags). The contact went to a second dealer and they also were not able to supply the part for the three recall repairs. While parking in the garage, the driver side air bag exploded without warning before the contact opened the door to exit the vehicle. The contact put both arms up and the force of the air bag impacted the contact's arms with burns and pains in the shoulders. The contact received medical attention due to the minor injuries from the driver side air bag deployment. The contact also noticed that there was a white smoke substance that emitted from the vehicle. An independent investigator was sent to investigate the air bag failure. The vehicle was towed to the dealer for longer than a month due to the fact that the part was not available to repair the vehicle for several months. The vehicle was not repaired and the contact was still waiting on instructions from the manufacturer on a remedy to repair the vehicle. The failure mileage was not available.
The contact owns a 2003 jeep liberty. While driving at approximately 35 mph, the air bag warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the air bag electronic control module needed to be replaced. The vehicle was not repaired. The contact received notification of nhtsa campaign number: 15v046000 (air bags); however the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 70,278.
This is my second complaint regarding the recall on my jeep liberty 2003. The airbag light started coming on while i was driving. It would later go off. Sometimes it comes on while driving at a steady speed. Other times it comes on while the vehicle is stopped at a light. Braking does not seem to have an impact on it. I first reported this to the dealer in november 2012. They said not to worry. I received the first recall notice in march 2013 and a second one arrived the first week of october 2013. To date i have made multiple phone calls to the local jeep dealer service department as well as 3 visits. At one visit they finally actually looked at the car and confirmed it needs to be fixed. Today i spoke with the chrysler recall group assistance 800 number. First they agreed to help me get the dealer to honor the recall. However, by the end of the call i was told that chrysler still does not have the part needed to fix my vehicle. I was also told that chrysler does not see this as a high risk. Now i am certain that there are higher risks out there and i understand that corporations "play the numbers" when they decide what to do. But in the long run, if my air bag deploys unexpectedly while i am driving on the expressway at 75 mph i, my passengers, and surrounding motorists are the ones who will pay the price of this decision. Keep in mind that it has already been confirmed by the local chrysler service department that my air bag is defective. It could deploy without warning at any time that i am driving. It is not related to braking, speed, distance traveled, or anything that i can pinpoint.
Takata air bags. The contact owns a 2003 jeep liberty. The contact received notification of nhtsa campaign number: 15v046000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
The contact owns a 2003 jeep liberty. While driving approximately 5 mph, the driver's side air bag deployed without warning or impact. The contact sustained minor injuries that did not require medical attention. A police report was not filed. The contact also mentioned that the windshield wipers failed to operate when activated. The vehicle was not taken to a dealer for diagnostic testing. The manufacturer was notified of the failure. The contact stated that the manufacturer failed to respond right away, but later sent an investigator to inspect the vehicle. The contact stated that the manufacturer failed to notify her of when the vehicle would be inspected. Three weeks later, the contact received notification of nhtsa campaign numbers: 15v046000 (air bags) and 13v252000 (fuel system, gasoline, structure). The contact called the manufacturer again and was informed that the recall repairs would be free of charge. The vehicle was taken to the dealer (clear lake chrysler jeep dodge (15711 gulf fwy, webster, tx 77598, 281-481-1000) for the recall repairs per the manufacturer's recommendation. The failure mileage was approximately 160,000.
On june 6, 2006, my vehicle was involved in a frontal(t-bone) collision. A car pulled out in front of it after crossing 3 lanes of traffic.speed was 55 mph. I was struck in the drivers front and smashed the front of the auto.insurance totaled the car as damage was in excess of $11,000. A passenger was in the car. Both wore seat belts.neither air bag deployed in spite of a frontal collision that totaled the vehicl.
Consumer states while stopping vehicle encountered a head on crash. Upon impact, air bagsto deployed, igniting consumer's cloths on fire. Consumer sustained second andthird degree burns to chest area.
2003 jeep liberty with defected airbags customer states that she was in accident and the airbags didn't deploy**cc
The contact owns a 2003 jeep liberty. The contact stated while traveling 70 mph, the drivers side frontal air bagdeployed; although, a crash did not occur. The driver stated the air bag light came on and within two seconds the air bag deployed. The contact confirmed that the vehicle did not hit anything on the road that may have caused the air bag to deploy. The contact was able toavoid a crash; however, the driver's neck wasinjured when the seat belt suddenly tightened. The contacts insurance company repaired the vehicle, but the manufacturer did not assist because the failure was not a known problem. The failure mileage was 77,000 and the current mileage was 79,000. Updated 07/20/11*lj updated 3/20/12
On 9/5/09 at approximately, 12noon central time, while at a stoplight, both drivers and passengers airbag deployed with no accident occurring.i was driving my 2003 jeep liberty that i purchased new.i suffered a bruises to my forearm, which was on the steering wheel at the time of the incident.i have recently seen a doctor to determine the extent of my injury.my car is currently at feeny jeep chrysler in elgin, il.i have contacted chrysler and am waiting for their response.a member from chrysler was to go to the dealer on 9/10/09 to investigate why the airbags deployed.i was fortunate that i was not moving when this happened or more severe consequences may have occurred to me or other motorists.i am reporting this so that a thorough investigation can be conducted to make sure this does not happen to any other motorists.i suspect a manufacturing defect that led to the deployment of the airbags.
I was driving on i65north at a rate of speed of approximately 45- 50 mph when i hit a patch of ice and lost control of my 2003 jeep liberty.i spun out and hit a concrete bridge abutment head on with such impact that my jeep was totaled at over $20,000 in damage.my air bag did not deploy and i hit my head on the steering wheel resulting in a severe head contusion requiring approximately 30 sutures from a skilled plastic surgeon.the plastic surgeon commented during the procedure that had my air bags deployed, i would not have sustained such an injury.
Dt: the contact's husband was involved in an accident.upon impact,neither of theair bags deployed. While exiting an on/off ramp the contact's husband was merging into traffic when the vehicle in front slammed on the brakes. Therefore, the contact's husband rear ended the vehicle in front of him while driving at 30mph. Although, the contact's husband was wearing a seat belt he sustainedmajor injuries to the face and head. His face hit the steering wheel so hard the doctor pulled pieces of the steering wheel out of the bridge of his nose. Apolice reportwas taken at the scene. The insurance company elevated the vehicle and deemed it a total loss.*a
Dt: the contact owns a2003 jeep liberty renegade.on october 7, 2005 it was raining and it caused the vehicle to hydro-plane.while driving at 45 mph the brakes skidded, andthe contactwas unable to control the steering. This causedthe vehicleto hit a tree. When she hit the tree both frontal airbags failed to deploy.the contact sustained injuries, andunable to return to work for the time being.the vehicle is currently at the dealership.the manufacturer said that the airbags had to meet certain conditions before they would deploy.the insurance companyclaimedthatvehiclehit in a way that the airbag sensor should have picked it up.the contact requested that the insurance company and manufacturer should investigate it.
I was involved in a rear-end collision with a lexus suv. I ran into the back of a lexus suv that was unexpectly stopped in front of me and the entire engine compartment and front section of the jeep collapsed forward at a 45% angle, pushing the entire front of the vehicle to the former location of the middle of the engine. This was on a 2003, jeep liberty with 13,000 miles and neither airbag in the jeep liberty deployed during the severe impact of the crash. There is currently $8,000+ of damage to the front of the jeep liberty and the prestice dodge, in dallas, texas, has informed me that this is not a matter for them to deal with, because failed airbags are considered a factory defect. The vehicle was just surveyed for repairs today by allstate insurance and they are going to repair it, but after contacting the dealership "prestige dodge" and asking them to go look at the car to verify the airbags had not gone off. The dealership provided me with a number for chrysler 18009921997 to address these failed airbags with. I called chrysler and the customer service center stated that if the collision center had already begun work on the car that chrysler would refuse to acknowledge that the airbags did not go off and they would refuse to send an investigator because the collision center has already begun following allstates instructions to repair the front end of the vehicle. At this point chrysler customer service hung up on me.
The contact owns a 2003 jeep liberty. The contact stated while driving approximately 15 mph the front driver and passenger side air bags deployed unexpectedly without caucusing a crash. The contact was able to pull over to the side of the road momentarily before continuing. The contact sustained bruises to the left arm and right hand. The vehicle was not taken to have the failure diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 142,744.
2 car accidents where another car hydro-planed into front driver side corner of my 2003 jeep liberty. The airbags did not deploy. The vehicle then was forced off the road at a 90 degree angle and we went off the road down a slope about 20-30 feet until we hit an embankment. My seat belt did not hold me and i hit the rear view mirror. I suffered a concussion with 1/2 hour of memory loss and a wound to my head that required staples to close. The car was registered a total loss by the other drivers insurance company...electric insurance company claim # 2003081105302.*la
My son was involved in a one car accident. My son was in the middle of a sharp curve on a 2 lane road when he noticed a car approaching from the opposite direction. The front passenger of my son's car estimated their speed at 50 mph. The approaching vehicle scared my son and he jerked the steering wheel to the right and hit his brakes. The 2003 jeep liberty skidded head-on into a ditch and then flipped end-over-end twice. My son and the front passenger suffered only minor injuries. No doubt the seat belts saved their lives but the front air bags did not deploy. The car was totaled by the insurance company.
Complaint received via e-mail. My wife, son, and i were involved in an accident. We hit an ice patch on i-80 east mile marker 128. We went down a bank and hit a tree head on at aproximatly 50 mph, andseat belts/air bags did not work. I contacted jeep, and was told that an investigator would go and look at the jeep, and they would get back to me. I then contacted the garage where my vehicle was being repaired, and asked the owner if the inspector had been there. I was informed that he was, and that he did not even know where the air bag sensors were located. A few days later, i recieved a letter informing me that the air bag didfail, and that it should not have gone off, my vehicle had $9000damage at the front end.i am concerned that the vehicle was not safe for myself and family. I did some research on www.nhtsa.dot.gov and found that 9 other 2003, jeep libertys had the same problem.
Traveling speed limit at 55 mph.slide on black ice. Car went head on in hill in the median of the road and rolled twice. Glass shattered-all windows. Vehicle totaled. Front, hood both caved in.. Car started smoking on impact. Had to rent car to travel home from oh to tn. Had to purchase new vehicle. Injuries to 2 children-minor cuts. Myself..very stiff and sore esp. In neck, wrist and back areas. Airbags never deployed!!!!
Dt:the contactwife was driving a 2003 jeep liberty,when the vehicle struck a tree while traveling approximately 50 mph.the driver's side and passenger's side air bags did not deploy.the vehicle is at a body shop to get an estimate on the repairs.the service dealer has been notified, but has not returned any calls.the consumer has not contacted the manufacturer yet.the vehicle had not been involved in any previous accidents.the consumer states the airbag light was not illuminated indicating any problems.
While driving 35 mph the vehicle collided into a telephone pole. Theairbags did not deploy impact. The driver sustained head injuries and bruised ribs. The cause had not been determined. Please provide additional information.
Yesterday early evening, i was driving about 60mph on a highway in garland, texas, when all of a sudden my airbag deployed without cause. There was no impact to the car at the time of deployment, sudden stop or anything that would impact the deployment. It deployed, i lost control of my vehicle and went to the shoulder of the highway. No events that would lead to the deployment, not even the light that indicates "air bag. " it is now lit because it deployed, i'm assuming. This is the first time it has happened. The deployment of the airbag caused burns on my arm and a swollen wrist. I will take the vehicle into the dealership soon. Nothing has been done yet.
Wife was tavelling in 2003 jeep liberty, was involved in front end collision at approx 40 mph, air bags did not deploy.
In july 2005 i had an accident with my 2003 jeep liberty it caused about 8,000 damage to the front of my jeep and the air bags did not deploy i checked the web site car stats.com and there are a lot of the same accidents on this site for the jeep and the airbags did not deploy chrysler said it is not their fault.
The vehicle has been involved in three separate frontal collisions. The dual air bags did not deploy. Please provide additional information.
While traveling at 45 mph, another vehicle hit the consumer's vehicle head on and none of the airbags deployed.*scc
Dt: involved in accident on 5/13/05. Vehicle was totalled due to front end damage, air bags did not deploy.vehicle was ata speed of about 45-55 pmh.no airbag deployed. Car is equipped with front dirver and passenger air bag. Frontal impact occured. Contact cannot remember seat belt. No airbag warning light was present.contact has pictures of damages.police report was filed.
The contact owns a 2003 jeep liberty.while driving 35 mph, the contact applied the brakes and they locked.as a result, the contact's vehicle rear ended another vehicle.the road conditions were wet.the front air bags failed to deploy.the contact suffered bruising on the right shoulder and a cut on the neck from the seat belt.the passenger suffered soreness.a police report was filed.the vehicle was destroyed.the current and failure mileages were 40,000.
Dt*:the contact stated while driving 45mph on the highway, both frontal airbags deployed without warning.this occurred without causing a crash and no injuries were sustained.the vehicle was driven to the dealer to await inspection.the manufacturer was alerted.
The contact owns a 2003 jeep liberty. The contact had not experienced a failure. The contact received notification of nhtsa campaign id number: 12v527000 (air bags:frontal:sensor/control). The contact was unable to have the vehicle serviced because the dealer failed to supply the repair parts.
My jeep liberty was broadsided (left side) by a vehicle that ran a red light.my vehicle was stopped at the time of the colision, the other vehile was traveling at 45-50 mph.the point of imact was the driver's door and front fender.the left front tire/wheel/spindle was torn off the vehile upon impact.the side air bags did not deploy, fortunately no one was injuried as a result of this failure.daimlerchrysler was contacted and did investigate the incident.the letter summarizing their investigation stated the following:"our test confirm that the air bag restraint system in your vehile is operating as designed and functioned normally for the conditions to which it was exposed.the air bag did not deploy because the vehicle never reached the level of deceleration required to activate deployment."i have made repeated attempts to contact daimierchrysler to explain this statement but have been unsuccessful.the vehilcle was totalled and has been turned over to the insurance company.
We were awoken at 3 in the morning to the car on fire.one of the officers who we spoke with is very determined that the fire started in the engine with the electrical.*ph
Power windows failing to stay up due to faulty regulators: two years ago the rear left window of my 2003 liberty fell into the door casing. When using the atomatic buttons, the window would not go up and the window motor would simply attempt to raise the window with no success. Upon taking it to the jeep dealer, they stated the window regulator neeeded to be replaced. After paying $227.94, my window was fixed and back to normal. Surprisingly, a few months later, the right window fell while driving on the highway (this is a major safety issue). Back to the same dealership we went, for a second and unnecessary diagnostic (the maintence man said this was a problem he had frequently seen) to determine the regulator was broken. I paid to have the second window fixed and continued to drive my car. This week, the left rear window fell again while driving down the street in my neighborhood (20 mph). I contacted jeep headquarters directly after researching online (inculding the nhtsa website) that this is clearly not an isolated incident and they have neglected to address the saftey issue with their automobile owners. They are requesting that i take my jeep back in for another diagnostic, and to confirm there has been no "neglect" of maintenance on my part. My jeep has just over 65,000 miles ' it is in perfect condition with the exception of faulty windows. Upon inspection of the dealer this week, jeep says they will determine the next step depending on the results. This issue is dangerous for multiple reasons - children riding in the car, the frightening noise made from the dropping window, lack of security when parking the car/at a stop, weather (rain, hail, snow, etc.), drivers startled by the drop and attempting to assess the situation while driving, etc. According to jeep headquarters via phone, they dishonestly claim to be unaware of the situation.
I own a 2003 jeep liberty that was purchased in february, 2003 and currently has 10,000 miles on it.it has stalled 9 times over the last year.the stalling occurs at speeds anywhere from idle to 65 miles an hour.it has serviced by two different dealerships on six different occasions.they have been unable to find the problem.it is currently not drivable and is sitting at a dealership in stamford, ct.the last incident took place while driving at 65 miles an hour on i-95.the car began to jerk and eventually stalled leaving me without steering and putting my family at great risk.
The contact owns a 2003 jeep liberty. While driving approximately 70 mph, the headlights and the interior lighting dimmed. The air bag indicator illuminated. The lights came back on after approximately two minutes. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 117,000.
Engine failure..engine will not run.an electrical overload causes main fuses to blow.the jeep has been with a jeep dealer for thirty days..with no solution in sight.
Computer failure, engine cut off, interior lights, five window motors and glass..car should be recalled..safety issues.
While driving headlights momentarily shut off . There is a click under the dash, and they go off when on low beam, if on high beam they switch to low beam. Had this problem occur several times. My mechanic is un able to find the problem, and from checking with other liberty owners this is a recurring issue.it is not only annoying but extremely dangerous.
I have a jeep liberty limited 2003 leased on october 2002.ive had to bring the vehicle in for service seven times for the same problem and the dealer has not repaired it. The problem is that while driving at speeds anywhere from 30- 65andwhile trying to accelerate from a complete stop the vehicle will start to buck and hesitate, the speedometer will swing back and forth and the vehicle suddenly loses speed and then regains it. I've almost been hit by another vehicle on the palisades parkwayon three separate occasions. The failure started on april 28,2004 at 32,000 miles it now has 34,600 miles and it has reoccurred after all seven times of going in for repair of same condition after the dealership at central ave chrysler jeep in yonkers,claims to have repaired it. The dealership will not honor the warranty by properly repairing or replacing vehicle.
The occupant restraint control (orc) module has a chance of experiencing an electrical overstress condition.part has not been shipped to my dealer as of 7/29/2013.m35/nhtsa 12v-527notified close to 6 months ago.
Called dealer to get repairs for recall notice r06. Dealer has nor been sent necessary parts.
The key doesn't lock into the ignition switch and can be removed or fall out during driving.when turning it off,it can be put in into aux instead and key removed, which can lead to a dead battery.
My wife was entering an on-ramp and increasing speed.the jeep liberty completed died and the steering and brakes were not workable.this is the 10th time this has happened.also, the airbag light continues to come on.we've had the jeep into the dealership approximately 6 times and they have never been able to identify the issue.i recently contacted chrysler and complained and they set me up with the service department again.this is a major safety issue and we are worried for our lives while driving the jeep.
Two of the rear windows have failed. Both of them dropped for no apparent reason and would not work to close them. One of the failed in 3/2013 and the other one failed today while i was driving 60 mph on the freeway. I know that jeep has had many complaints regarding the failure of their windows. I know that it is going to cost at lease $300 to repair each window. I have not been able to afford to repair the first failed window. I have had to use duct tape over and over to try and keep it closed. Now the second window has failed and is trapped inside the door frame. Jeep needs to recall these defective windows.
All lights on veh flickered off for about 1-2 sec turned on and then quick flicker then on again and remained on. The first time i thought it was a fluke then it occurred a total of 3 other times within the year. Last was just recently 1/20/2013 and it shut off for a longer period of time maybe 3-4 sec. I was distance traveling on a high traffic highway at night and now see the safety concerns. Since the first occurrence i have replaced the battery. The entire light panel inside the vehicle as well as the exterior lights are affected. Other issues i have experienced since owning the veh in 2002 is the side passenger power lock no longer functions, still does not function. I have had to replace the passenger rear window regulator. In 2007, the glass just fell down one day did not break. Placed a stick in door panel to hold up glass and finally replaced it in 2011.
The contact owns a 2003 jeep liberty. The contact stated that there was an intermittent electrical short that progressed for years. The vehicle was taken to an independent dealer and the authorized dealer, but neither were able to replicate or diagnose the failures more than once. The contact continued to experience the failure in which the vehicle stalled several times and had to be restarted to reset the computer. The vehicle was taken to an authorized dealer who replaced the instrument cluster twice, but the failure recurred. The vehicle was also included in nhtsa campaign number: 15v046000 (air bags) and the dealer was unable to determine when the part and the permanent remedy would become available to schedule the recall repair. The manufacturer was notified of the failures. The vehicle was not repaired. The approximate failure mileage was less than 5.
Rear swing gate doesn't open - whether using key fob or unlocking from front, glass window open but swing gate will click but not open up.
While driving at any speed automatic transmission shiftedfrom any gear to neutral. Dealer on different occasionsreplaced the computer, and automatic transmission. But problem still persists.
Was driving down the road and suddenly lost power. Had to be towed to garage and was told that the crank shaft sensor and cam shaft position sensors were both gone and had to be replaced. Jeep liberty sport 2003 only has 61000 miles on it.
The contact owns a 2003 jeep liberty.the contact attempted to start the vehicle but the key would not turn in the ignition. The vehicle was towed to an independent mechanic where the contact was advised that the steering column, ignition switch and lock cylinder needed to be replaced. The vehicle was repaired. The approximate failure mileage was 53,000.
The contact owns a 2003 jeep liberty. When the rear window was opened and/or closed, the cable snapped and both rear windows fractured. The vehicle was repaired; however, the failure recurred. The details of the repairs were unknown. The approximate mileage was 52,000. The vin was not available.updated 11/19/15*lj
Back passenger window pump went out around 80,000 miles- was not replaced because the price to fix was quoted for at least $600; back driver's side window pump went out at 105,000 miles - prices have seemed to come down for repairs and am looking to get it replaced but it seems soon to have to replace this
My vehicle has a recall on the air bags and the vehicle can not be corrected. I was told the jeep dealerships do not have the parts to fix it. Also, the pcm component of my vehicle needs to be replaced and the chrysler dealership has discontinued the part, an aftermarket part can not be found and none are on back order. My vehicle is still under warranty and the warranty department is sending the pcm to have the part refurbished but will not guarantee the part. My concern is the cars safety is not guaranteed due to the recall on airbags and the pcm is the main computer part for the car, if it can not be guaranteed to be safe and running what are my options?
My fan blower just works on high. My engine light always on. Rusting back doors. I have been waiting for recalls. I love my jeep!!!! but jeep needs to fix multiple problems. It sucks that failed components does not let you list specific parts.
Ignition switch would not command the starter.
Either beginning of the this year or last month of last year, i receiveda letter from chrysler about a recall on my vehicle for the air bag, so before i turn in the my truck for service the air bag light don't come on at all, but after they fixed the recall issues, few months later my air bag light keep coming on and stay on, so i call the chrysler dealer who fixed my truck and there reply is that is not our problem that the airbag light come on when you drive. So here my question if the recall was call for the airbags in my truck why my airbag light now is coming on when i drive my truck, are they suppose to fixed the airbag or what, don't understand about the recall for the airbag but my light for the airbag is on.. So please help me to understand what should i do, now i afraid to drive my truck when i go to work.. So now every time i turn on my signal my dome light comes on and stay on for good 5 mins..
The contact owns a 2003 jeep liberty. The contact had not experienced a failure until after the vehicle was repaired per nhtsa campaign number: 15v673000 (air bags). A day after the repair, the vehicle stalled without warning. The vehicle was able to be restarted and was driven to the contact's residence and parked. The vehicle was taken back to the dealer where the speed sensor was replaced, but the failure continued. The vehicle was taken back to the dealer where it was diagnosed that the differential needed to be replaced. An independent mechanic took pictures of the differential and the contact took the part back to the dealer. The contact was waiting for a response from the manufacturer to determine a repair solution. The failure mileage was not available.
I bought my jeep off of my grandparents in october. Its a really nice jeep, only has 69,000 miles. That's good for an 03. Every car has its problems im sure. But mines on recall. I have had the airbag light come on and go off. And i comes on whenever it wants to. And it scares me because if the airbags go off, not only will i be mad, but you can bet, ill prob raise hell. Because i don't fell save driving a car that has the potential to have the airbags go off. Also i have noticed that the power lock on the drivers side works when i wants to. Like i have to hit it a couple times to get it to work. Not such a big deal. Also the cd player doesn't work. Like i've change all the fuses to try and get the door lock/cdplayer to work. And nothing changed. It make a really loud and annoying noise after the cd plays for awhile. That i don't car about. Also one day i got in my jeep. I don't know how because the door was shut and locked, but on the drivers side, on the inside of the door. Was nothing but ice. The door still opened and closed, no problem but, it looked like somebody took a gallon of water and dumped in down the inside of my door and it froze over. And that's the problems i've noticed with it. The only thing i care about is the whole air bag thing. I have received notice that it will be fixed, but will it be fixed for good. Because i don't feel safe driving around and doing my daily things, knowing that i, or my family, or friends could get hurt from the airbags going off. So i hope that whatever the company is doing to fix it works, because everyday i get in my jeep, that's the only thing that is going threw my head. Thanks
After buying the car as jeep liberty renegade 2003 used at about 40,000 miles.the second time i drove the car on the interstate the car started stalling and running very rough.i limped in for about 15 miles to the repair shop and problem was diagnosed as a faulty crank sensor.that was replaced and car ran fine for 4 years.now with 66000 miles the car stall while driving at low speed.restarted and took car in and problem was diagnosed as a faulty crank sensor again, but part had to be ordered and car was running fine.so i decided to drive car while waiting for the part and next day the car would not start.when tow truck arrived car stated fine but had car towed to repair shop.the sensor was replaced but the shop still was having periodic stalling problem.it was finally diagnosed as a faulty cam shaft sensor which was replaced and now the car is running fine.looks like jeep has a problem with the sensors in the jeep renegade model.
When driving at night, the headlights and fog lights turned on and off every couple of seconds. I have duplicated the scenario on multiple occasions. Headlights work fine without the fog lights on. When fog lights are turned on, headlights and fog lights turn on/off. I have not used fog lights after a few attempts. Mechanics can not duplicate scenario. They say it may happen only while vehicle is in motion.
On several occasions my car has stalled. Prior to it stalling it would have power surges, backfire, the rpm needle would go crazy, and then just shut off loosing all power to brakes and steering.stalling would occur mostly at lower rates of speeds (under 50mph).it wouldn'tturnover immediately.i would have to wait 20 to 25 seconds each time and then it would start, almost as if the system resets itself.it's pretty scary when you have to young children and your on a freeway and your car all of a sudden stalls. The second problem i'm having is a very loud noise coming from the rear end. I pointed my side mirror down towards my backtire.i watched as the rearend made a load cluncking noise and it was as if the back tire was being pushed outwards.the third problem is my passenger side rear window just dropped into the door.the motor still works i can hear it.and last but no least my left turn signal blinks extremely fast and then sometimes it doesn't.my car is currently at the jeep dealership.i think it's kind of funny that the guy wants to charge me $200 to investigate the problems i'm having to find out what it is.thanks to everyone's complaints i can call him and tell him the problems, as if he didn't already know.goodluck to everyone.
The contact owns a 2003 jeep liberty. The contact stated that the windshield began to crack without warning. The vehicle was taken to an independent mechanic who stated that the failure was due to a pressure issue between the seal and the window. The vehicle was not repaired and the manufacturer was notified of the issue. The failure mileage was unknown.updated 12/16/14*lj
My power windows broke in the back seat of my 2003 jeep liberty.
My key will not turn in the ignition of the 2003 jeep liberty.the steering column was not locked and i tried for about 20 minutes to jiggle/turn the wheel, jiggle the automatic transmission shifter, etc.the key was inserted fully because electrical came on to alert me that the key was in the ignition (when i opened the driver door the warning beeps came on to signify key still in ignition).the ignition simply would not turn.i had to have my car towed to a mechanic and have since learned from online research that this is a very common problem with jeep liberty's and many chrysler products.the solutions seem to be patchwork workarounds that people have come up with independent of chrysler's help.
Our vehicle began stalling out while driving on a main road. We pulled over and the vehicle would not start. When attempting to start it again white smoke began coming out. I called a tow truck to get us home. It was sitting in the main road and i had my children with me. The malfunction indicator light came on. The car started up again. We took it to autozone and the crank sensor showed up. I bought a crank sensor and took it to fuccillos in adams ny. They replaced it and said that the crank sensor was seized into the engine. When it was done i picked it up but the same issues began. They did a diagnostic which showed another faulty crank sensor, a cam sensor and there was gas in our oil. Then i was told 3ignition coils were melted. Then i was told another coil was bad. Chrysler said that when there is an issue with your crank or cam that the coils will remain hot even when the car is off. Looking on line, many people have the same issues-some have the same issues over and over again. I called to ask if there was a recall but was told not of yet.
My wife was driving her 2003 jeep liberty in traffic approaching a stop light. She bumped into the car in front of her traveling at about 10 mph. It was such a minor bump that the air bags did not deploy. The vehicle burst into flames from the engine compartment she barely had enough time to escape. The car is a total loss and the car is completely burnt out inside.
Headlights go out and hear clicking noise. This is a dangerous flaw. This is intermittent and the dealer can not seem to find the problem. In doing research there is a large history of this exact problem on the jeeps from years 2002-2004. The lights finally came on but on a dark curvey hill with cliffs could have caused a injury or fatal crash.
Ever since my issue with the headlights and foglights turning on/off began, i have a constant relay clicking noise to the left side of my steering wheel and my idling rpm's dropped.
While driving my 2003 jeep liberty sport, i heard a loud and distracting thud, only to discover that the back window on the drivers side had fallen into the door. The door also became jammed and i was unable to open it from either the inside or outside of the vehicle. This happened to the other back widow just 9 months prior to this incident. At that time i took my vehicle to an auto repair shop, and paid to have it fixed.i have read several complaints about this happening in the jeep liberty. The issue is a cheap, plastic part used in the window regulator. This is a design flaw, and chrysler will only replace this part with another cheap plastic part, rather than using a sturdier metal part. This is an expense issue as well as a safety issue. The noise the window makes when it falls is very distracting. All the doors and windows should be functioning properly in case of emergencies, and the driver should be able to control the windows, in order to avoid dangerous debris flying into the car, not to mention having some control over outside elements. (weather) chrysler really should do a recall, and stop charging jeep owners to fix what is their fault in the first place-it is a design flaw in the jeep liberty. Many reports from jeep owners mention this happening to the same window, or multiple windows over and over. There ought to be a class action lawsuit against chrysler.
We have made several attempts to have the recall repaired with union city, georgia at (770) 969-7229.we spoke with don jackson.each time, we were told the parts were not in and we would receive a call as soon as the parts come in.we never received a call back.we called again and again.each time, we are told the part is not in and we are promised a call back.would you kindly help.
My vehicle was being drivin on smooth open highway . The child in the back seat requested the back window be rolled up .this driver proceeded to depress button that controls the operation of the window in the back seat up or down and when doing so the window did not close all the way shut. This driver stopped to get gas and tried the switch once again . The window would still not close all the way .when window was touched at the top , it felt loose and easily slid down into the door and no longer worked to close at all. Diagnosis was made at a professional dealer quoting $300 claiming that the regulatory switch was broken .upon calling chrysler with complaint , my response was that this problem is at my expense because a- the vehicle isolder and the previous owner could have caused this problem . I strongly disagree that the age and number of owners of a vehicle warrants denial of recall and replace or the regulatory switch .this is a continual problem and hundreds of other persons have complained the same problem. Chrysler used cheap parts meant to break with no regard for its customers whatsoever. In my case children were in the vehicle back seat and this problem does impose a safety risk to children as well as financial burden on the customer. Chrysler is aware of this problem because they have remade regulatory switch and motor better built ony want customers to buy it . Regulatory switch should be recalled and re installed just like the hitch was , ts is no different a child is put at risk !
The contact owns a 2003 jeep liberty. The contact stated that the speedometer failed intermittently. The vehicle was taken to a local mechanic who performed a diagnostic that located the failure at the speedometer sensors. The local mechanic replaced three sensors and the speedometer worked for one year before failing again. The contact was concerned because he was unable to determine at what speed he was traveling. The dealer was contacted and they advised that the failure would need to be diagnosed to determine how to repair the vehicle. The vehicle was not repaired. The failure mileage was not available and the current mileage was 79,554.
The contact owns a 2003 jeep liberty. The contact stated that the air bag warning light illuminated continuously after the vehicle was serviced under nhtsa campaign number: 12v527000 (air bags). The vehicle was taken back to the dealer where it was diagnosed that the jumper harness needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 104,583.
While driving headlights turn on & off intermittently without any action from the driver. This is a dangerous situation when it happens, frequency varies from daily to once a week. Another (related?) action started happening at the same time, also intermittent engine will shut off while driving. Engine will usually restart but not idle without holding the gas pedal down. After turning off and waiting a short time the engine will start and idle fine for a matter of minutes or days.
The contact owns a 2003 jeep liberty. The contact stated that when attempting to start the vehicle, the ignition would seize and the steering wheel could not be turned. Also, when driving approximately 5 -25 mph, there was an abnormal clicking heard from the steering column. The vehicle was taken to the dealer where they advised the contact that the ignition needed to be replaced. The vehicle was repaired but the failure recurred approximately four months later. The vehicle was repaired a second time but the repairs were made by the contact. The failure mileage was approximately 43,000. The vin was unavailable.
Received recall notice for occupant restraint control module that needs to be replaced to prevent inadvertent deployment of air bag. Contacted dealership, [xxx], grandville, mi on 2-28-2013 and was informed they did not have parts for repair. As of 6-12-2013, they still do not have parts needed and don't know when they will be available. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The contact owns a 2003 jeep liberty. While driving approximately 5 mph, a burning odor and smoke were present inside the vehicle. After exiting the vehicle, the contact discovered flames underneath the vehicle. The fire department was called to extinguish the flames. The vehicle was destroyed. A police and a fire report were filed. The cause of the failure was not determined. The manufacturer was notified of the failure. The failure mileage was 150,000.
I have an '03 jeep liberty and 2 years after we bought it, we started having trouble with the ignition cylinder. It started to freeze up and would not turn some times,until it got to the place it would not turn at all. So we took it to dade jeep chrysler in south miami,fl..and so they replace the ignition cylinder and tunblers [supposedly]. And that was in '05 and here we are in '08, and we're having the same identical problem again. And their telling me i have to buy another ignition. The jeep is just 5yrs. Old. I can remember when something like that would last the life of the vehicle.
After taking my vehicle for recall on module issue i start to notice problem with my car every time i stop the car shut down or brake the car stop engine light came up took it back to the dealership crowley chrysler in bristol ct i was charge for diagnostic inform the car needed speed sensor on rear differential it was replaced and one hour later the car turn oof when the brakes was applied i call service for the issue to get resolvedi eas told if i bring my car in i would get charged again also service supervisor didn't want to communicate with me anout the issue i was on the highway almost crash with two kids in my vehicle
Airbag light came on while driving to work. Researched online and saw this has happened in other jeeps.
Just got another recall notice..safety recall..m35/nhtsa 12v-527occupant restraint control module filter circuit this is one of many recalls..with no parts available..how many recalls will it take to recall this dangerous chrysler..how many accidents,deaths..money spent for a lemon..tell dan reed..i havenotified the proper higher ups..maybe they can handle this..since your dept. Cannot.
While driving the car, the airbag warning light came on for 15 seconds, then went off for 15 seconds, then flashed back on and off following that timing sequence for about 10 minutes.after 10 minutes, the light stayed off. I called chrysler because i had received a recall notice in january 2013 about faulty air bags in this model, which could inadvertently deploy while the car was in motion. The representative told me that the part needed is a harness, however, the part is not yet available.she told me there is nothing i can do to fix the problem until the part is created. I was also told that there have been no incidents of airbags deploying inadvertently, but there is a risk it can happen, therefore the recall. However this is extraordinarily dangerous and the fact that chrysler has no date for when the part will be available is unacceptable.
Window regulators keep on failing.i have had to replace the regulator in each window at least once, and 2 of them have been replaced more than once.i am about to replace my 7th regulator.3 months ago the regulator failed on my driver's side - back seat door.it got itself hung in the door panel and couldn't open the door, so had to take it to the garage to get fixed.this is not the first complaint, nor the last so something should be done to resolve these issues.the regulator itself still worked, but the housing the chain stays in would break and cause the chain to come out the door panel, and knock the window off its track and damage the glass!
Driving at night when i heard clicking noises near fuse panel left side of steering wheel column; shortly thereafter headlights flashed on and off for approximately 10 seconds. Problem became intermittent but usually occurred while driving at night. Clicking noises persist near fuse panel and headlights flash off and on. Dealership unable to duplicate problem as they said they have not heard of this particular problem, but they tried swapping headlamp relay with driver's door lock relay. However, this solution did not fix the problem. In fact, clicking noises are now heard every time i drive my jeep, and the headlights continue to randomly flash on and off. The problem now occurs during the day with headlights on as well as at night.this problem has not yet caused an accident, but driving at night with random flashing headlights creates a safety problem with my visibility and other vehicles on the road. Another area of concern deals with the potential responses from other drivers that believe i am flashing them for an aggressive reason. I found online discussions from others jeep owners experiencing the same problem, but i have not been able to locate how to fix the problem. Random flashing headlights, out of the control of the driver, presents a huge safety risk and should be investigated.
Headlights go off & on while driving, accompanied by relay clicking noise.
While driving with the ac on and without stopping, the battery indicator light turned on. The battery light went out when vehicle was stopped and/or idling. All information steers towards the pcm module and not the battery or alternator.
Transmission hesitates / lurches randomly.car stalls out, increasingly frequently despite repairs.when engine cuts out, lose all power steering brakes etc - so far only at low speeds but progressively worse - seems very similar to jeep commander recall at higher speeds.rpm needle goes wild after engine cuts out.can restart and limp a few miles, then need tow - 2x towed in 1 week, 3x towed in 2 months, and 4 trips to shop without results.car currently stuck upstate ny where i was trying to vacation -and chrysler/jeep not so cooperative.there's plenty evidence of stalling problems on internet for 4-5 years - see edmunds.theories:deceleration / rpms below 1000 make engine cut out.solenoid is pulling battery amps =12 and causing havoc in ignition system, short-circuiting sensors.thermal computer module damage.computer scans for diagnostic codes definitely not reliable.by relying only on computer module for diagnosis, dealers are only making the problem worse because they are sending cars back out without fixing root problem, causing more damage. I had wheel sensor found corroded 6/3, crank sensor fail 8/6 and cam sensor failed 8/10.sensors don't fail sequentially nor so fast.something is causing sensors to fail.and while sensors not working they are causing damage of their own...computer, ignition coils (all 6 needed repair in 1 case where burned out).who knows if the spark plugs, fuel pumps, injection cleans, and throttle body cleans work ornot.(some say tb cleanout is important if stalls are at lower speeds - less air inflow).battery seemed to have issues too soon - may be related.one case where harness wiring rubbed against rear something causing probs.my speedometer broke after 1 sensor repair.separately (unless water and corrosion are the real culprits) brakes and rotors wearing out - replaced 2x in 40k miles.not right.some blog on that, too.
At times over past couple years, vehicle has randomly stalled while driving, but then restarted.in december 2012 battery light came on, lights on dash/console dimmed, went off and on etc.vehicle stalled and would not restart.was in garage through january.mechanic has on computer, everything tested ok.checked alternator, battery etc. All ok.we picked vehicle up in january as was running for mechanic.drove home.husband next day tried to start and it wouldn't start.needed jumped, but all lights on dash going on and off etc and stalled again and wouldn't start.back to mechanic.just picked vehicle up again (mechanic has had since january).as soon as leaving mechanic, battery light came on.before we got to drive way, all dash lights went out and when stopped at stop sign, shut off and wouldn't restart.had to be jumped.got it to drive way, and will not restart again.
The contact owns a 2003 jeep liberty. The contact received notification of nhtsa campaign number: 15v046000 (air bags, electrical system) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
I bought some fuses for my jeep and all eight of them blew as soon as i put them in number 15 blue so i now have no back light or blinkers or hazards lights.
The vehicle needs to be rewired,which is very common!
.i have a 2003 jeep liberty renegade which i've had since 2004.since that time, i've had the rear window repaired at least 6 times for the same issue. The problem is that the window will fail ' weather you use it or not ' eventually and fall into the door frame. I've had this happen when parked, when using the window or just driving on the highway. It happened a few days ago again because my wife rolled the rear window down by accident (i haven't used either rear window since the last repair done a few years ago!).
2003 jeep liberty.consumer writes in regards to vehicle warning light illuminated.
We bought this truck and 3 days later the speed sensor went out in it. It was still under warranty so we took it to the dealer and they fixed it. About 7 months later the same thing went out. I have had this truck for about 3 years and we have put 4 speed sensors in it.
Takata recall. The contact owns a 2003 jeep liberty. The contact stated that the horn was getting stuck without warning. The contact received notification of nhtsa campaign number: 15v046000 (air bags) and was to check with the manufacturer to determine if the parts were available to schedule the recall repair and diagnose the failure. The contact had not experienced a failure. Parts distribution disconnect.
Ignition locks up.key sometimes won't turn, sometimes will, but car will not start. Key sometimes won't go all the way into the ignition slot.all fuses are fine, power on vehicle is fine.starter good, everything else checked out.steering wheel will not lock.car will not start.well-maintained, 2003 jeep liberty with 80,000 miles on it.
2003 jeep liberty renegade.can put the key in and turn, but car will not start.seems to be a common problem amongst jeep liberty owners, as i have seen many posts online with the same problem.apparantly a component of the steering column that connects to the ignition switch is defected.jeep should absolutely address this issue and issue a recall.
While i was approaching an intersection (the speed limit was 45 mph), i tried to apply the brakes and they were locked. My steering was also locked that i couldn't turn. Thank god the signal just turned green for me as i coasted right through it and finally came to a stop on its own. I am very unhappy with this vehicle. I could have been in a serious accident, or better yet, dead! i no longer feel safe in this vehicle. My lease is up in 11 months and i will no longer purchase a daimler chrysler vehicle.
While exiting red light the consumer vehicle oil light came on, then all the lights on the dash came on. Power steering went out and all controls. All power off. Car would start briefly and cut off. Car was totaled. Dealer notified.
While i was approaching an intersection (the speed limit was 45 mph), i tried to apply the brakes and they were locked. My steering was also locked that i couldn't turn. Thank god the signal just turned green for me as i coasted right through it and finally came to a stop on its own. I am very unhappy with this vehicle. I could have been in a serious accident, or better yet, dead! i no longer feel safe in this vehicle. My lease is up in 11 months and i will no longer purchase a daimler chrysler vehicle.
Ignition switch would not command the starter.
The contact owns a 2003 jeep liberty. The contact was able to remove the key from the ignition while the vehicle was started. The failure occurred for six months. An independent mechanic stated that the ignition switch needed to be replaced. The manufacturer was notified. The approximate failure mileage was 191,000.updated 10/09/14*lj the consumer stated the key would also not turn when attempting to start the vehicle. Updated 3/26/2015
Dt: on september 19, 2005 smelled gas when the vehicle stalled,but it did turn over. The vehicle had been sitting for two days . Consumer got back into vehicle andsmelled gas again, however, consumer drove the vehicle, and then parked itfor about an hour and that was when the air pressure cover blew out and the air filterwas held down with metal clamps. It cut the installation in the hood of the car. Had it towed to a local mechanic.they replacedthe air filter, two crank sensor cams, six spark plugs, one map sensor, one injector, and air box and six ignition coils. Consumer contacted the manufacturer, and they said that the consumer should have taken the vehicle taken it to a local dealer, andthey will not reimburse the consumer. The service engine light was on and rmps were going up and down.
I was leaving from work going about 45 mph, i smelled electrical components burning,before i could pull the jeep over to the side of the road it shut off unexpectedly leaving me with no power steering and no power brakes,i nearly lost control of the jeep,by the time i got to the side of the road the smoke had filled the cabin,the smoke was coming from front drivers side dash. Now i have no headlights,wipers,door locks, radio,alarm,int lights,speedometer,engine light is now on. Mechanic investigated and found that the bcm has a large burn hole in it the size of a silver dollar,i was very glad that my daughter was not in the jeep with me that day,,
After safety recall n46 &r06 jeep didn't inspect the tank and there's gas leak, as it on the video https://youtu.be/u-67o4tnsjw. When they give me back my vehicle i had a lot of electrical issues like windows doesn't work and vehicle stopped on the road. This is very dangerous and they don't care. Vehicle is stationery because i'm afraid to fire like more than 50 people in my jeep liberty
The contact owns a 2003 jeep liberty. While driving approximately 5 mph, the driver's side air bag deployed without warning or impact. The contact sustained minor injuries that did not require medical attention. A police report was not filed. The contact also mentioned that the windshield wipers failed to operate when activated. The vehicle was not taken to a dealer for diagnostic testing. The manufacturer was notified of the failure. The contact stated that the manufacturer failed to respond right away, but later sent an investigator to inspect the vehicle. The contact stated that the manufacturer failed to notify her of when the vehicle would be inspected. Three weeks later, the contact received notification of nhtsa campaign numbers: 15v046000 (air bags) and 13v252000 (fuel system, gasoline, structure). The contact called the manufacturer again and was informed that the recall repairs would be free of charge. The vehicle was taken to the dealer (clear lake chrysler jeep dodge (15711 gulf fwy, webster, tx 77598, 281-481-1000) for the recall repairs per the manufacturer's recommendation. The failure mileage was approximately 160,000.
My father in-law was driving home from ny to ohio when the engine started to lose power then over heated i took off the valve cover found that the #2 cyl valve came off and cracked the head went on line read this is a major problem i have pics.
The car had been acting funny , going fast then making a noise and going ok again. I am not a fast driver as in november my husband of 32 years , passed after being in a hit and run , from people with no insurance , my life is pretty much hell . I was starting to smell something funny like burning and i thought i maybe a tire or strut. I was at a signal second car in and loots of traffic , including school buses. There was a gas station about 30-40 feet from me , but the first car went in to get gas , so on second thought going by the pumps was not a good idea , so i put on signal and tried to pulled over . Carwere speeding past me and the car began to accelerate and it will to the right,i turned left or pulled to the left , crashed into a pole hard . Seat belt went flying off , air bags on side did not go off , but front ones did . I broke my leg and bruises, plus a black eye. Since the week before i lost my job , i am doomed , have to try to find a job , because i can:t my carget unemployment. I loved my car first and only car i have ever had.is there anything you could do to help as i have had many recalls and had them checked, but those is just so strange i thought i had .
Engine shut off while driving. We flipped and wrecked. We just got major engine work done, before the accident, due to the engine shutting off twice before.
The contact owns a 2003 jeep liberty. The contact stated that the vehicle stalled without warning. The dealer diagnosed that the motor failed and needed to be repaired. The vehicle was not repaired. The failure mileage was approximately 200,000.
The contact owns a 2003 jeep liberty. The contact stated that the vehicle stalled without warning while she drove at approximately 30 mph. The failure was experienced several times.the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure.the approximate failure mileage was 89,000 and the current mileage was 111,000.
The contact owned a 2003 jeep liberty. While driving 25 mph, the engine failed. The vehicle was taken to an independent mechanic who diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The vin was not available. The approximate failure mileage was 126,000.
Ever since my issue with the headlights and foglights turning on/off began, i have a constant relay clicking noise to the left side of my steering wheel and my idling rpm's dropped.
The contact owns a 2003 jeep liberty. While driving at 55 mph, the vehicle stalled and the check engine light illuminated on the instrument panel. The vehicle was not able to restart and smoke started emitting profusely. The vehicle was towed to an independent mechanic, where it was diagnosed that the engine needed to be replaced. The manufacturer was made aware of the failure. The failure mileage was 211,050. Updated 09/21/15*lj
The contact owns a 2003 jeep liberty. The contact stated that while driving 65 mph, a loud beeping noise emitted from under the hood as the vehicle stalled. The check engine warning light illuminated after the failure occurred. The vehicle was taken to a mechanic where a diagnostic was performed. The contact was advised that the motor needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure and current mileage was 165,000.
Engine failure..engine will not run.an electrical overload causes main fuses to blow.the jeep has been with a jeep dealer for thirty days..with no solution in sight.
Turned left out of the doctors office, drove approximately 50 yards and attempted to stop at the stop sign (making a right).the vehicle's engine, however, began accelerating and despite applying extreme pressure to the brake, continued to move forward while the engine accelerated faster.i ultimately ended up throwing it into park and then turning off the ignition to kill the accelerating engine.i have no idea what the rpm was, but it was loud!this also happened 2 weeks ago (first time - very cold morning) and i ended up throwing it into park and turning off the key like today.todays temperature was around 40 degrees.fyi - i was in the process of making a right hand turn when this happened and had slightly turned the wheel.after the first incident, i began doubting that this had even happened.in hindsight, despite several blogs on the internet, i am absolutely positive that i did not push down on both the accelerator and brake at the same time.after todays incident, i immediately called our local car dealership to schedule an appointment and then attempted to recreate what happened.under various scenarios i bumped the steering wheel cruise control buttons (while stopped, while stopping, while accelerating) but could not cause the runaway acceleration to repeat itself. We have an appointment at our local dealership this friday, or as soon as we can drop it off.candidly, i'm scared to drive this vehicle at this point!
The contact owns a 2003 jeep liberty. While the vehicle was in park, the air bag deployed without warning on the front passenger side. The air bag and check engine warning lights illuminated. The dealer stated that because the light had approximately 1,000 hours on the air bag warning light, no repair was able to be provided. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 220,000.
The jeep begin to smoke and then cut off. Upon arriving at the mechanic he stated the air condition clutch caught fire.
The contact owns a 2003 jeep liberty. While in park, the air bag and engine warning lights illuminated. The failure recurred on numerous occasions. The contact received notification of nhtsa campaign number: 15v046000 (air bags). The vehicle was taken to a dealer, who stated that the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The failure mileage was unknown....updated 09/28/15
Wife was driving vehicle on rural road.no warning lights or buzzers but noticed engine temperature was increasing.she identified a parking lot a few miles up the road where she planned to pull into since the road did not offer a shoulder.just before reaching the parking lot the engine stalled out and she smelled oil. With the loss of power she immediately lost control and almost collided with the oncoming traffic.she was able to correct her steering before an accident occurred and coasted into the parking lot.she contacted me and we walked through the incident and she opened the hood.she described the engine compartment completely covered in smoking oil.i also reviewed the engine when i went to retrieve the vehicle and noted that it had apparently seized because the belt was off.the dealership was contacted but remains elusive to any problems with the engine even though there is an increasing amount of complaints concerning these engines premature failure due to "engine sludge" available online.thank you for your time in reviewing this potential safety issue.
The contact owns a 2003 jeep liberty. The contact stated that while traveling various speeds, the vehicle suddenly stalled. The vehicle was taken to a private mechanic where it was found that the crankshaft sensor, camshaft sensor and fuel pump needed to be replaced. The vehicle was repaired but the vehicle failed to start. The manufacturer was contacted about the failure. The failure mileage was 194,000.
The contact owns a 2003 jeep liberty. While driving approximately 25 mph, the engine stalled without warning. The vehicle was restarted. When the accelerator pedal was depressed, the vehicle suddenly stalled and crashed into a telephone pole.the air bags failed to deploy and the seat belt had not restrained the contact. As a result, the contact sustained back and neck injuries that required medical attention. A police report was filed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 150,000. The vin was unavailable.
I t-boned a taxi that tried clearing 3 lanes of roadway last minute to make his exit.i was going 30mph. Upon impact, the priuses airbags went off, and i noticed my airbags in the jeep did not go off.for an impact at that speed, and hitting the car full frontal, it should have definitely gone off.
The contact owns a 2003 jeep liberty. The contact stated that the driver's side lower ball joint detached from the vehicle. The tie rod fractured and the vehicle dropped to the ground. In addition, the check engine indicator remained illuminated. The vehicle was towed to chrysler dodge walton beach (541 mary esther cut off nw, fort walton beach, fl 32548, (850) 244-7611), but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 178,000. The vin was unknown.
Vehicle was maintained. Oil changed on a regular basis and now oil is leaking into the antifreeze. Mechanic said it needs a new engine.these jeeps are junk. Obviously there should have been a recall.
I have known 2 other people with this issue, i have been the only one with fire.my jeep is leaking oil from the engine seal that is just above the passenger side upstream exhaust (right before the passenger side catalytic converter.i smelled burning oil and i got under the car and there was a small fire which i extinguished with my rag.the problem is also a huge health issue. If you are stopped at a light, or stop sign and have the heat or a/c on. The interior of the vehicle becomes filled with the burning smell. Smoke bellows out from under the vehicle at these stops also. I am afraid of the thing bursting into flames at a light and being helpless.i know 2 other people that have this exact issue. One of them got rid of their vehicle, the other still has it.this is a major defect that will result in fire, or asi see it cancer due to the smoke entering the vehicle.i have to clean the oil saturated area at least once a week.
We was driving home from work and the jeep started losing power we pulled it over and turn it off.we sat there for awhile and then try to start it back up the engine was running real rough and it stalled.then it wouldn't start after that. We had a mech take a look at it and he said that the heads was cracked.we always done monthly maintains on the jeep.so after he replaced the 2 heads he started it up and he said it would lock up.now he telling us that it needs a new engine.i know a couple other people that has a jeep liberty and they are having the same problems..so cause of the bad head that jeep liberty have i now have no vehicle.
I have heard this is a very common problem with the 3.7 jeep motors. From what the mechanics have told me is the lifters pop loose in the head and the engine sounds like it has blown. The lifter rattles around in the cylinder head making all kinds of noise. My first one was in i think 2007 on passenger side and the lifter jumped. To replace the broken parts was over 600.00 and my second one on the drivers side destroyed everything in the cylinder head. The vehicle is sitting right now because i don't have the money to fix it so i don't know if there was external damage done as well. This is a verycommon problem on all of the jeep blogs with the 3.7 motor in my 2003 jeep liberty and should be recalled to fix the problem for free.
The contact owns a 2003 jeep liberty. The contact stated that the engine stalled numerous times without warning.the vehicle was taken to an independent mechanic, who diagnosed a failure code with the oxygen sensor. The oxygen sensor was replaced several times however, the failure was not corrected. The vehicle continued to stall without warning and the engine warning light remained illuminated. The manufacturer was not notified of the failure. The approximate failure mileage was 175,000.
Details: driving home on a very cold night; had car running about 15 min before getting on the roadway.while driving at 40 mph, my engine died.no warning light of any kind came on.total lock up of gas/break and engine shut off.coasted to shoulder.jeep would not restart. Called a towing company and had it towed home, and then to jeep dealership next day.they requested oil change receipts which i am tracking down from various oil change locations and gave me no answer to what the actual problem was when i periodically called to check in.do i have any rights here?7/70,000 full warranty and all they are telling me is i need receipts.i am afraid they will deny claim anyway, as several other postings indicate engine issues and denial.quote to fix out of pocket is $9,700which is high and ridiculous considering no one will tell me the actual problem with the car.an entire engine long block block is $2,600 retail.no reply to questions on rebuild.furthermore they want to charge me a daily storage fee because the car has been there 3 days (one day since they got back to me!!!) i feel this might be a ploy to get me to ditch fixing and force me to buy a new jeep.i can't get any answers!!!
Drove it the night before and it ran perfectly fine. No problems at all. Come out to go to work in the morning and turn the key and the engine was knocking really bad. So i turned it off and tried it again and got the same thing again. Took it to the mechanic which is 1/8miles away. He replaced the spark plugs and wires and still doing it. He said the engine has full compression. He can't figure out what is wrong with it. Not even a 100,000 miles on it yet. Very disappointed in jeep... The mechanic said i need a new engine. 3.7l 2003 jeep liberty and it have seen others having this such problem too. Jeep needs to step in and do something about it. I will ruin their reputation so bad by social media. Friends from all across the country and other countries will find out that jeep is a joke and does not stand behind their vehicle. I will never buy another product from them ever again!!! please jeep step in and do something for us.. Recall the engine for these car's!!!!
No warning just driving vehicle as usual and engine stalled in traffic,now i am told i need a new engine and after researching have found several other incidents on the net for similar failures, oil has been changed regularly, engine does have a little over 100,000 miles but this shouldn't just happen, others have indicated something about the valve seat slipping causing such problems i don't know.
Dt: the contact owns a 2003 jeep liberty. The crank sensor failed. The contacthas seen othersimilar complaints on the internet. When the crank sensor fails the vehicle willstall and cut off, causing aloss of steering and brake power. For instance one can be going 60 mph and the vehicle will just stop. There is no warning or lights to warn him.the crank sensor failed and vehicle willstop. Check engine light cameon afterwards but it automatically reset i self, causing the check engine light to go off in thirty minutes. This was the first time thishappened. But whileattempting to take the vehicle to a service station it happened several times. The dealership replaced the crank sensor and the cam sensor. . he has found on the internet the codes that gavea false reading for the cam sensor going out instead of the crank sensor.
I was driving on the highway (rt17) heading north, doing about 55 and got off at exit 120 or 121 and as i was driving down the ramp at about 35 mph during rush hour my car just came to a halt. I heard a ding ding, noticed i had no power steering or power brakes and coasted to the side of the ramp.it went from riding with no problems to just dead.i can't even begin to think what would have happened if i was riding in the passing lane or the middle lane of rt. 17 in middletown, ny.i probably would be dead.my son was with me also.i had to have the car towed home and my husband looked at it and told me that the spring had broken andcome off and the rocker arm and two clips. We still don't know how much damage has been done to the engine. Apparently, and this is from a jeep mechanic.in both the 3.7 and 4.7 engines, the valve seats are steel and the cylinder heads are aluminum and the two metalscontract differently and when they do the valve seats fall out of the head. I have seen this problem listed on the internet by so many people that it's unfair that jeep can do this to people.i bought this car with an inheritance , i don't have thousands of dollars to fix it.i have bought the rocker arm, the spring and the clips but still at this time need a rocker arm installer.this car has been kept up on all fluids and changes.
Front and back parking lights inside burned (i think it is called the sockets or housing) transmission place said there is something wrong in the engine or transmission, check engine light keeps coming on and sometimes the transmission sounds to loud, they can't figure out what it is.this veh. Is a family veh.we have kids and a grandchild.
Computer failure, engine cut off, interior lights, five window motors and glass..car should be recalled..safety issues.
The contact owns a 2003 jeep liberty. The contact stated that the engine was exhibiting an abnormal noise and the check engine warning light was illuminated. The dealer informed the contact to bring the vehicle in for diagnostic testing. A private mechanic inspected the vehicle and informed the contact that she would need to replace the engine. The vehicle was not repaired. The manufacturer was contacted but provided no assistance. The current mileage was 135,000 and the failure mileage was 100,000. The vin was unavailable.
Three times in the past year as i am coming to a stop, the jeep's engine started racing, only by shifting into neutral did i stop before hitting the car in front.i needed to shut the engine off, because the engine was roaring.
My daughter was driving her 2003 jeep liberty on an interstate in a congested area when it began to shake and died, losing power steering and brakes.she was somehow able to pull over in heavy traffic without having an accident.it was discovered that it was a broken valve spring for an intake valve, similar to many other complaints for jeep libertys.this liberty only has about 60k miles and valve springs should be able to last 150k+ miles.this appears to be a relatively common occurrence for this vehicle and it should be unacceptable for an engine with this low mileage to have valve springs break.an engine failure at high speeds could result in tragedy and property loss.
Transmission and engine lights came on upon towing a coleman "yuma" pop-up camper.took in to dealer and dealer found that torque converter to be bad along with gear wear.transmission needed to be replaced and gear wear repaired.car has only 8,000 miles on it and it is the first time the car has towed anything.the car should not have had a problem since it is rated with a much higher towing capacity than the coleman "yuma" is.the dealership is trying to tell me that this is an isolated incident of a bad transmission, but upon further investigation with jeep forums on the net, 85% of liberty owners are experiencing problems with their transmission after 8,000 miles! one owner has had his transmission replaced 3 times!the dealership said this was covered under my warranty this time, but that it would not be covered next time.if the transmission is faulty on all of them, i don't want to get stuck with a lemon on a brand new vehicle!
1. Car stalled on interstate 95, towed to my mechanic2. Mechanic discovered broken timing belt3. Timing belt replaced.
The contact owns a 2003 jeep liberty. The contact was driving approximately 10 mph and approaching a stop sign when the vehicle stalled without warning. The vehicle proceeded to roll backward and the contact applied the emergency brake and was able to bring the vehicle to a stop. The vehicle would not restart and was towed to an authorized dealer where the vacuum hose was replaced. After the repair was performed the failure recurred. The vehicle was towed to an independent mechanic who advised that the vehicle be towed to the dealer for diagnosis and repairs. The vehicle was towed to the dealer where it was discovered that the failure was related to the computerized system and engine valves. The vehicle was repaired at the contact's expense. The failure mileage was 67,000.
Vehicle stalls when driving.2003 jeep liberty sport/freedom.when driving, car felt like it was tightening, check engine light came on, rpm dial started spinning like crazy, and the car completely shut down. Towed to mechanic, told code registered cam shaft sensor.replaced!picked up vehicle, drove 4 miles, shut down again.if vehicle sits and cools off, it will restart.drove back to mechanic, he replaced cam shaftsensor - thinking it was defective.next morning, on way to work, stalled while driving again.so, three days in a row, same problem.very dangerous!!!!!!.this time code registered computer problems, and he suggested i take to dealer, as code part was covered under federal emissions warranty.took to dealer on friday, october 22 - 8 days now (also need to do recall work, apparently that's not high on a dealer's list) and he said he can't get it to stall, and his code is registering a transmission issue.i know i'm a 'girl', but it doesn't make sense that the car would completely shut down if the transmission had gear problems.the car completely shuts down!wondering why no recall - seems like other jeep owners have similar problems (reading threads on internet).i think dealer may be trying to save costs, because i told him i no longer feel safe in the vehicle and may trade or sell.he said part is $875, but can't guarantee that is problem, he has to clear all the codes 1st.how does he know the computer isn't kicking out faulty codes at this point?i say this because when we replaced the crank shaft sensor, the computer said it was still bad, although it was a brand new part.and, the mechanic did not get the code the dealer is getting now.seems like jeep has a problem, but no solution.btw, my 7 year/70,000 mile warranty apparently expired on may 24, 2010.
I own a 2003 jeep liberty that was purchased in february, 2003 and currently has 10,000 miles on it.it has stalled 9 times over the last year.the stalling occurs at speeds anywhere from idle to 65 miles an hour.it has serviced by two different dealerships on six different occasions.they have been unable to find the problem.it is currently not drivable and is sitting at a dealership in stamford, ct.the last incident took place while driving at 65 miles an hour on i-95.the car began to jerk and eventually stalled leaving me without steering and putting my family at great risk.
The contact owns a 2003 jeep liberty.while driving approximately 15 mph, the engine warning indicator illuminated on the instrument panel.suddenly, the engine failed without warning.the driver pulled the vehicle over to the side of the road.the engine failed to restart and roadside assistance was called to the scene.the vehicle was towed to an independent mechanic for inspection and the technician replaced the crankshaft sensor.in addition, the front and rear passenger and driver's side power window regulators were replaced twice.the vin was unable to be entered into the system.the failure and current mileages were 57,000.
Driving car and it just cut off..this is the third time over the years...first time when car was purchased new in 2003 at carmax in their driveway...then a couple of years ago on expressway..cost 1,600 for repairs at dealership..then again 4-20-2012..the car has had four window motor replacements and two computer replacements..the car is dangerous..i have checked internet..these are issues across the usa.the car should be recalled..it is dangerous..will contact president obama also and the news media.updated 11/01/12
While stopped at a stop light my jeep liberty unexpectedly accelerated while my foot was on the brake.
While driving 25 mph a fire started in the engine. Consumer pulled over, and had the vehicle towed.dealership was notified, but did not resolve the problem.
Faulty evaporator valve - there was a recall for a different vin group, but this exhibits the same fault.
When i was sold my 2003 jeep liberty without a working a/c, i was forced to use my windows as a means of ventilation and cooling these past almost four years.(the a/c is another story.)my rear passenger window started to make gargling type noises as i rolled it down and up about two months ago.then my front passenger window began to make a similar sound.however, when attempting to roll it back up 2 weeks ago it would not come all the way up.as i pressed on the window button for a few seconds this coil came up from inside the door and the window would not go up any farther.so, i had a mechanic friend open the door to check out the problem and he said the foam piece (regulator) was broken.another friend and i researched the problem online and came across numerous unsatisfied customers who are dealing with the same issue!i got the number of a local dealership and the service person looked up my vin to see if there are any recalls on my liberty.to my dismay there are none.so, his guess to fix my problem would be $300 - 600...for one window!!there's no way i'm able to pay for even half of that outrageous cost!with one window out of commission, the rear passenger window is still gargling at me so i try not to use it.however, without a working a/c on these hot days it's such a disgrace to not be able to use my windows!plus, i drive a lot for work and transport people...not good!! today i came across this website.i'm not sure what this is going to do to help my situation (and others in the same leaking boat), but it was worth a shot.i'm tempted to go through the other websites to order the part myself and then fix it myself.is this a wise decision, or should i wait to see what comes of this complaint?it's a shame that big corporations are allowed to do this to their trusting consumers.from all of us "little people", we appreciate any help we're able to get from this ridiculous situation.
The contact owns a 2003 jeep liberty. The contact stated that the windshield began to crack without warning. The vehicle was taken to an independent mechanic who stated that the failure was due to a pressure issue between the seal and the window. The vehicle was not repaired and the manufacturer was notified of the issue. The failure mileage was unknown.updated 12/16/14*lj
While drivingvehiclestalled.since purchasingvehicle in december 3, 2003had vehicle for service fivetimes. Dealer indicated there was nothing wrong with the vehicle.
Engine serpentine belt tensioner causing ratcheting noise and improper operation.this is the 5th tensioner.
Since purchasing in sept 02 have had vehicle in for service six times for numerous concerns, repeatedly for a clunking/grinding sound from the psgr sd ft, a severe pulling of the vehicle to the right, a vibrationwhen driving hwy speeds, and intermittent engine misses.dealership twice replaced the front end strut mounts which elimated the grind/clunk, but cannot ascertain the problem with the vehicle's instability (pulling) on the road nor with the engine misfires.an adjustment (off spec) to the alignment was performed by dealership which in turn caused the vehicle to pull to the left and also encouraged more steering vibration and worsened mpg- avg 13.21 mpg where initially i got 18 -20 mpg. Dealership claims that b/c roads are angled for water runoff, this likewise keeps my vehicle from staying on the road (!?) am currently beginning to experience a clunking noise from rear passenger side wheel area, but have not yet brought it to dealer's attention.
Ball joint failure three times.emergency brake on five speed never has worked properly.replace engine at 70,000.now the card end joint for the four-wheel drive is not working correctly.my biggest complaint is the ball joint failure for the third time.this issue also causes chain reactions in the tires i have had three sets of tires wear uneven and i wrote the company the first time to complain and got no response.i use my jeep to make my income and do not trust it any more.i do not recommend this vehicle to any one and will not pass it on to any family member.
2003 jeep liberty developed engine problems.***no answer required***.*mrthe consumer had to replace a sensor twice.in the first two weeks of owning the vehicle it stalled.
I have a jeep liberty renegade 4x4 with only 38,000 miles on it. I was driving on the quickway (hwy 17 in middletown, ny) when my car dropped dead in the road with no indications of anything wrong with it.it had gas in it, it's fluids were all changed, etc.i found out later that the spring broke causing the rocker arm to drop out therefore causing major damage to my vehicle.had i been driving in the passing lane or middle lane of the quickway, my son and i would have been dead particularly if a semi was behind us or a major crash if in either lanes.fortunately, i was in the far right lane and could coast over to the right side of the road to relative safety.how can this happen in a car with only 38,000 miles on it?this, in my opinion is a safety defect in the vehicle.chrysler should be forced to recall these cars and fix them.i called the dealer just recently and was told that chrysler would pay for part of the repairs if i had the oil change receipts.my husband does all the maintenance on the vehicle, for the most part, he didn't keep the receipts.also, there are major complaints on the internet about this happening and the dealerships also know about this defect in the 3.7 and 4.7 engines from 2002 to, i believe, 2007.so, i am sure that chrysler knows about this.i am ready to take this information and head to the local newspapers to get them to put out this information and to put pressure on chrysler and the dealerships.my jeep has been sitting in the driveway since dec 8th, 2010 because i do not have the money to fix it.
While driving at any speed, the vehicle constantly pulled to the right. The vehicle was taken to the dealer. The vehicle has been to the dealer three times for the same problem. The vehicle was also leaking oil from the oil pan.the mechanic was unable to determine the cause of the vehicle's pulling.
My wife was driving her 2003 jeep liberty in traffic approaching a stop light. She bumped into the car in front of her traveling at about 10 mph. It was such a minor bump that the air bags did not deploy. The vehicle burst into flames from the engine compartment she barely had enough time to escape. The car is a total loss and the car is completely burnt out inside.
March 2005 - 2003 jeep liberty 4 cylinder - carriage town chrysler, delaware, ohio - i took my jeep liberty to the dealership for backfiring, check engine light, running rough.they found only spark plug #1 fouled and replaced only the spark plug.2nd time approx a week later i took my jeep liberty in and it was running rough, no check engine light.dealership refused to look at my vehicle without the check engine light on.2 days later i returned vehicle with check engine light on, running rough, and backfiring.they replaced all spark plugs and all wires.this happened at approx 28,000 mile on the vehicle.december 2005, engine light on, running rough.replaced spark plug #1 only and wire on spark plug #1.i had been told by service department at this time they had put a "special" spark plug in my vehicle and that there was a technical service bulletin on my vehicle.jan, 2006 - vehicle is currently in the shop and they are trying to determine what is wrong with the engine, currently they cannot find what is burning up spark plug #1.technical service bulletin: mfg bulletin number: 0803403 mfg bulletin date: 20040302 component: electrical systemdetails: new spark plug for 2.4l engine.
While driving vehicle stalls out without warning, mostly when slowing down or coming to a complete stop. Contacted chrysler road side assistance and vehicle was towed to the dealership where they were unable to getduplicate the problem. The consumer felt the dealership was responsible for theproblem.
While slowing down from any speedvehicle surged to a high rpm.once the gear is put in neutral and placed back in drive vehicle goes back to normal.this problem happened ten to twelve times since may, 2004.dealer has placed vehicle on a diagnostic machine but could not find the cause of the problem.
The contact owns a 2003 jeep liberty.while driving at speeds between 5-60 mph the engine would stall.the check engine and oil warning indicator lights illuminated.there was a loss of power steering and brakes.the vehicle would restart but would stall again unless the gas and brake were applied at the same time.the dealer replaced the speed sensor but the failure continued.the current mileage was 86,000.the failure mileage, vin, engine size and cylinders were unknown.
Vehicle has several occurences of sudden acceleration, one occassion resulting in a minor rear-end collision.dt
While driving my jeep liberty on the freeway i suddenly heard a loud clanking noise. At about the same time i realized my engine was dead and i coasted off of the freeway. My jeep would not restart and i had to have assistance to push it to a gas station. I called a towing company and had it towed to a jeep dealership where i was treated very rudely and horribly over a 3 to 4 week period where they requested numerous oil change receipts and berated me over the phone each time i called to check the progress of my vehicle. After providing them with my maintenance records chrysler still had the audacity to turn down the claim. I have changed the oil every 3 thousand miles with receipts to prove it. They are accusing me faulty maintenance and refuse to fix the vehicle. My vehicle has 41,000 miles on it and i have a 70,000 mile warranty. According to chrysler they are not responsible for it. How do they get away with this?
I have had numerous problems with this jeep.always detected a rotten egg smell dealer claimed it was the gas.after 1 year of ownership driving it in pennsylvania i could not go up hill without losing ground and smelling something burning.dealer unable diagnose.then in 05 starting having brake grinding and squealing, dealer also claims this is normal operation.i have had to replace the water pump and the catalytic converter and only have 34,000 miles on the car.also had a problem with smoke coming from the rear drivers side tire and burning smell on two occasions, also dealer is unable to duplicate.i believe the 2003 liberties have a problem and no one is willing to check into it.chrysler does absolutely nothing to help.
While driving on two different occasions, i experienced and burning smell from the drivers side rear wheel well and whitish smoke.on both occasions the car has been checked by the dealer who has been unable to duplicate and or fix the problems.
Dt: on september 19, 2005 smelled gas when the vehicle stalled,but it did turn over. The vehicle had been sitting for two days . Consumer got back into vehicle andsmelled gas again, however, consumer drove the vehicle, and then parked itfor about an hour and that was when the air pressure cover blew out and the air filterwas held down with metal clamps. It cut the installation in the hood of the car. Had it towed to a local mechanic.they replacedthe air filter, two crank sensor cams, six spark plugs, one map sensor, one injector, and air box and six ignition coils. Consumer contacted the manufacturer, and they said that the consumer should have taken the vehicle taken it to a local dealer, andthey will not reimburse the consumer. The service engine light was on and rmps were going up and down.
Our 2003 jeep liberty failed the state emissions test in april of this year.at this point the "engine indicator light was on. We were told one cylinder was misfiring.we took it to bertera in westfield for service.they ran a diagnostic and also said one cylinder was misfiring. They also recommended a tune-up.total repairs were $369.they also recommended "a good run of 150 miles to clean out the carbon build up from the miss firing before getting it inspected again.within 3 weeks the engine light was back on. The car was returned for additional service may21, 2007.final diagnosis took until may 24.problem was cylinder 1 valve burnt and cracked. The final cost to replace the heads on this engine was $3395.95.this does not include the $369 for the tune-up on a bad engine.when we asked for some financial consideration for the tune-up i received a lecture on auto repair is not an exact science.in closing, we keep our vehicles for 10 years, and get 140,000-160,000 miles, therefore we take care of our vehicles with the expectation that mechanical vigilance on our part will guarantee they'relongevity. This jeep has 74,700 mostly highway miles and a ruined engine.to us this is a serious failure in quality.
Re: important safety recall: n46/ nhtsa 13v-252the fuel tank on my vehicle has a chance of experiencinga fuel leak during rear end collisions.fuel leakage in the presence of an ignition source can cause an underbody fire & death!! {chryslers words}this recall was initiated july 2013, here it is nov 2014 & the recall was just completed, because when they issued the recall, it took them a 18 months to finally get the parts, & they still didn't have the parts, we had to go back a 2nd time, because when they ran out of parts, they forgot to let us know, yet they [motorworld of wilkes barre], sent us an email to bring our jeep in. A complete waste of time.they did give us 6 gal of gas for a wasted trip, cost of cancelling my golf outing, priceless$$$.the existence of a minimum standard does not require n.h.t.s.a. To ignore deadly problems,' the agency said.in its letter to chrysler, the agency cited 32 rear-impact collisions that caused fatal fires resulting in 44 deaths in jeep grand cherokees, and five accidents that resulted in seven deaths in the jeep liberty.chrysler's idea for the limited recall 'fix' is to install trailer hitches on certain model year 1992'98 grand cherokees and 2002'07 liberty vehicles. One big problem: research shows the trailer hitch is essentially useless in high-speed rear-impact crashes. As far as low-speed crashes are concerned, even chrysler admits the hitch will only provide 'incremental improvement in the crash energy management.'to make matters worse, some of the jeep vehicles that had already been involved in rear-impact fires already had a trailer hitch installed. Some good it did those owners.this is a class action lawsuit ready to happen
The contact owns a 2003 jeep liberty. The contact stated that the windshield began to crack without warning. The vehicle was taken to an independent mechanic who stated that the failure was due to a pressure issue between the seal and the window. The vehicle was not repaired and the manufacturer was notified of the issue. The failure mileage was unknown.updated 12/16/14*lj
I own a 2003 jeep liberty and have had it for 2 years now and have every problem you can think of. My warranty recently expired 6,000 miles ago. My warranty expired at 75,000 miles and at 78,000 miles my air conditioner broke and had to replace that it cost me $900.00. Just yesterday may car would not shift passed second gear, i have an automatic transmission, i noticed it when i was getting on the highway. Lately i have been noticing that the transmission seems to be slipping but never could find the problem because my transmission fluid was always fine. So yesterday i went to aamco transmissions and they said it was the tcm so they told me it would cost $440.00 total. So they went to order the part but come to find out no one has it and the place that has all the tcm parts wont ship them till the 24th of september. So here it is september 3rd and i wont have my car fixed for the whole month of september. I don't understand why they wont ship them now. Also, they told me that they have been selling out of tcm fast because everyone is always needing them.
2003 jeep liberty 4 wheel drive.air conditioner smells inside of vehicle of mildew.had vehicle serviced 4 previous occasions by dealer central valley.5th time had serviced dealer to replace air condition unit.odor was noticed a few months after purchase.*la
On 5-6-03 i purchased a 2003 jeep liberty.on 5-29-03 i took the vehicle to the shop for the first time(995 miles) for a possible missing in the engine.tech found the a/c overfull but no miss in the engine.the a/c was discharged and recharged to the proper level.this did not correct the problem.every 8 to 10 seconds the engine surges( what feels like a miss) and more frequent with higher rpms.the second shop visit was at 1,420 miles with same problem.no fix!the third shop visit was at 1,941 miles with same problem.no fix!the fourth shop visit was at 2,089 miles with same problem.no fix!the fifth shop visit was at 2273 miles with same problem.no fix!on the fifth visit a chrys. Service rep.(jim dupree) kept vehicle for two days.found the pressure in the a/c is going from 140psi to 180psi in less than a second which is what causes the jerk(miss) in the engine.cause: a sensor that controls the a/c compressor.this could possibly be causing the very low gas mileage(17mph on the highway).as of 9-12-03 i have not been informed of a fix.i was advised by the chrys. Cust. Service phone line the matter had been turned over to the dist. Manager matt witters and he has made his offer of a trade to a different type vehicle.i have never spoke to him in person or by phone.in the past several weeks i have been trying to find out what chrys. Is doing to find a fix but i have been unsuccessful.numerous attempts to contact mr. Witters has failed.i was also inform mr. Witters has tried to contact me but it has always been at times he was told not to call.i do not want to trade for another chrys. Product that i did not want to began with or i would have purchased another type.i want them to repair the one i have, give me another liberty(without problem), or give me my money back.that is not asking too much.i have been unsuccessful in getting any response over the past month.*ph
Groaning/grinding noise in the back wheels at slow speeds, mostly when leaving a parking garage, stop lights, parking lots.brake pedals not depressed at the time.noise increases when temperature is low and humidity is high.noise started at 1,000 miles (less than a month after the date of purchase).taken to dealership who at first could not duplicate the problem.i recorded the noise several times and played to the dealership service manager.in for repairs for the same purpose over 10 times during the 1st year, without success.issue is now with chrysler engineering who appears not to be in any hurry to fix the problem.dealership does not follow-up and does not communicate on the status of this issue.also never received the recall notice.took the car in for the recall service after seing your notice, and was told it might take a couple of months for the recall notices to get out.it's been 6 months, and no recall notice as yet.other issues with this car are another rattling noise that they can't fix.a weather strip on the driver's window that had to be replaced 7 times (so far) because it keeps coming loose.excessive vibration when on the highway at speeds of 70 mph.wind noise coming from every direction, can't hardly hear the radio.radio quality is so bad i can't use it.have to play cds instead.and chrysler won't do a thing to remediate the problems.*la
On several occasions my car has stalled. Prior to it stalling it would have power surges, backfire, the rpm needle would go crazy, and then just shut off loosing all power to brakes and steering.stalling would occur mostly at lower rates of speeds (under 50mph).it wouldn'tturnover immediately.i would have to wait 20 to 25 seconds each time and then it would start, almost as if the system resets itself.it's pretty scary when you have to young children and your on a freeway and your car all of a sudden stalls. The second problem i'm having is a very loud noise coming from the rear end. I pointed my side mirror down towards my backtire.i watched as the rearend made a load cluncking noise and it was as if the back tire was being pushed outwards.the third problem is my passenger side rear window just dropped into the door.the motor still works i can hear it.and last but no least my left turn signal blinks extremely fast and then sometimes it doesn't.my car is currently at the jeep dealership.i think it's kind of funny that the guy wants to charge me $200 to investigate the problems i'm having to find out what it is.thanks to everyone's complaints i can call him and tell him the problems, as if he didn't already know.goodluck to everyone.
While driving headlights turn on & off intermittently without any action from the driver. This is a dangerous situation when it happens, frequency varies from daily to once a week. Another (related?) action started happening at the same time, also intermittent engine will shut off while driving. Engine will usually restart but not idle without holding the gas pedal down. After turning off and waiting a short time the engine will start and idle fine for a matter of minutes or days.
Ever since my issue with the headlights and foglights turning on/off began, i have a constant relay clicking noise to the left side of my steering wheel and my idling rpm's dropped.
Driving at night when i heard clicking noises near fuse panel left side of steering wheel column; shortly thereafter headlights flashed on and off for approximately 10 seconds. Problem became intermittent but usually occurred while driving at night. Clicking noises persist near fuse panel and headlights flash off and on. Dealership unable to duplicate problem as they said they have not heard of this particular problem, but they tried swapping headlamp relay with driver's door lock relay. However, this solution did not fix the problem. In fact, clicking noises are now heard every time i drive my jeep, and the headlights continue to randomly flash on and off. The problem now occurs during the day with headlights on as well as at night.this problem has not yet caused an accident, but driving at night with random flashing headlights creates a safety problem with my visibility and other vehicles on the road. Another area of concern deals with the potential responses from other drivers that believe i am flashing them for an aggressive reason. I found online discussions from others jeep owners experiencing the same problem, but i have not been able to locate how to fix the problem. Random flashing headlights, out of the control of the driver, presents a huge safety risk and should be investigated.
On 3 separate occasions the headlights have flickered on and off and have flickered from brights to normal.
Headlights turn off for a few seconds then back on while speeding up and braking.
Light turn off & on random, for a second. Not safe to be driven at night.
Front and back parking lights inside burned (i think it is called the sockets or housing) transmission place said there is something wrong in the engine or transmission, check engine light keeps coming on and sometimes the transmission sounds to loud, they can't figure out what it is.this veh. Is a family veh.we have kids and a grandchild.
The front lights shut off during the driving
I was coming from palm beach from a funeral on i 95 north to home in palm bay florida time was about 9:43pm i was at a speed of 70 mph when my airbag light came on and then all my head lights and lighting in side jeep went out for about 2 min then came back on highway was very dark and was very scared this happen so when they came back on i proceeded home and about 10:15pm it happened again air bag light came on and all lights failed again came on after about 2min then proceeded again happened at 11 pm when getting off my exit off i 95 exit 173 air bag light came on lights failed again waited 2 mincame on again i left jeep running while the incident happened 3 time drove about 5 mile from exit to my home parked in my garage at time of 11:15pm .made a appointment at gator dodge on 6/10/15 @ 8am to see why this happened this was very scary moment had my wife and son in jeep also. Please see why this happen because we could have got in a accident if there was a lot of traffic at that time lucky there was not or i would have not been here to issue this complaint or my family also ! thank you in looking into this very important manner.sincerely [xxx]vin #[xxx]2003 jeep liberty sport 3.7mileage at time of issue 117398date of issue 6/7/2015mailing address[xxx]home # [xxx]cell # [xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Premature rust through on window frame around rear hatch glass.most likely caused by water leaking through the rear upper brake light.
I was leaving from work going about 45 mph, i smelled electrical components burning,before i could pull the jeep over to the side of the road it shut off unexpectedly leaving me with no power steering and no power brakes,i nearly lost control of the jeep,by the time i got to the side of the road the smoke had filled the cabin,the smoke was coming from front drivers side dash. Now i have no headlights,wipers,door locks, radio,alarm,int lights,speedometer,engine light is now on. Mechanic investigated and found that the bcm has a large burn hole in it the size of a silver dollar,i was very glad that my daughter was not in the jeep with me that day,,
After turning on the headlights they flicker or go out completely while driving.there is also a loud clicking noise from under the driver side dash board while the lights flicker.i've checked many online websites/community forum sites and there are many postings about this same issue for just about every jeep make, year and model.many people have referenced issues with the multi-function switch.with the numerous people reporting this dangerous issue (due to the lights going out while driving at night and some people have experienced issues with aggressive driver thinking the person in the jeep was flashing their lights in an aggressive manner) i'm surprised their isn't a recall or technical service bulletin...the local dealerships have confirmed on multiple calls they were not aware of any technical service bulletin for the lighting issue.
3 of the 4 driver side seat mounting brackets broke where the seat mounts to the floor.this is dangerous and i fear that driver's seat will come completely unattached from floor of vehicle in an accident, sudden stop or very soon!many others seem to have these exact same problems with seat mounting brackets. Jeep, chrysler nor dealers will help with these problems!interior lights come on by themselves unexpectedly and sometimes will not shut off when attempts are made to switch them off.light switch control seems sporadic and defective. I fear a short circuit resulting in electrical fire from defective light switch control.
Headlights begin to flicker off and on then they go out for several seconds while driving in the dark needless to say. Then come back, then continue to flicker off and on numerous times before staying on for a period of time. This can cause a serious accident and is not safe for no one. A recall should be made for jeep liberty. After looking up the problem on headlights flickering i noticed that there are many complaints about this issue. Please check into the matter as soon as possible. [xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Headlights go off & on while driving, accompanied by relay clicking noise.
Computer failure, engine cut off, interior lights, five window motors and glass..car should be recalled..safety issues.
2 weeks after having recall work performed at the dealer, i was driving at night and all of the car lights turned off, the car seemed like it wanted to stall but it did not. This same occurrence has now happen 3 more times.
While driving with the lights on they flicker on & off and there is a loud clicking noise from the steering column.it has happened quite often while driving through town and on the interstate.this is a safety risk, especially if other drivers think that you are flashing your lights at them.
Headlights go out and hear clicking noise. This is a dangerous flaw. This is intermittent and the dealer can not seem to find the problem. In doing research there is a large history of this exact problem on the jeeps from years 2002-2004. The lights finally came on but on a dark curvey hill with cliffs could have caused a injury or fatal crash.
1. When the headlights are turned on, sometimes they blink at random times.2. It occurs at random times when the headlights are turned on, could cause problems as sometimes they are turned off completely for seconds and then turn on.3. Nothing has been done to correct the problem as the car is out of warranty and the dealer will charge me for a diagnostic.
Headlights going off for no reason.
The headlights on my jeep turn themselves on and off randomly. When the lights turn on and off there is a "clicking" noise inside the car near the drivers seat/dashboard. This has been happening since october/november 2010 and after several mechanics have tried to troubleshoot there has been no way to rectify and diagnose the problem since it is an intermittent issue. This is a major safety issue and could cause an accident that could involve many vehicles and maybe death of some passengers and drivers due to the ability not to see my vehicle. I recommend that chrysler place a recall on this issue asap since i am not the only liberty owner that has this issue. It seems to be affecting liberties crossing over several years in this time frame.
Headlights are going on and off randomly.
The contact owns a 2003 jeep liberty. The contact stated that the headlights would blink on and off intermittently. The vehicle was taken to a private mechanic where the failure could not be diagnosed. The vehicle was not repaired. The manufacturer was contacted about the failure. The failure mileage was 102,000. Updated 12/04/13*lj
Airbag light came on while driving to work. Researched online and saw this has happened in other jeeps.
While driving headlights momentarily shut off . There is a click under the dash, and they go off when on low beam, if on high beam they switch to low beam. Had this problem occur several times. My mechanic is un able to find the problem, and from checking with other liberty owners this is a recurring issue.it is not only annoying but extremely dangerous.
When driving at night, the headlights and fog lights turned on and off every couple of seconds. I have duplicated the scenario on multiple occasions. Headlights work fine without the fog lights on. When fog lights are turned on, headlights and fog lights turn on/off. I have not used fog lights after a few attempts. Mechanics can not duplicate scenario. They say it may happen only while vehicle is in motion.
The contact owns a 2003 jeep liberty. While driving approximately 70 mph, the headlights and the interior lighting dimmed. The air bag indicator illuminated. The lights came back on after approximately two minutes. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 117,000.
All lights on veh flickered off for about 1-2 sec turned on and then quick flicker then on again and remained on. The first time i thought it was a fluke then it occurred a total of 3 other times within the year. Last was just recently 1/20/2013 and it shut off for a longer period of time maybe 3-4 sec. I was distance traveling on a high traffic highway at night and now see the safety concerns. Since the first occurrence i have replaced the battery. The entire light panel inside the vehicle as well as the exterior lights are affected. Other issues i have experienced since owning the veh in 2002 is the side passenger power lock no longer functions, still does not function. I have had to replace the passenger rear window regulator. In 2007, the glass just fell down one day did not break. Placed a stick in door panel to hold up glass and finally replaced it in 2011.
The contact owns a 2003 jeep liberty. The contact stated the headlights failed to function properly and the roof was rusted. The dealer stated that was a common failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 97,000.
2003 jeep liberty.consumer writes in regards to fuel tank leakage and airbag inadvertent deployment recall work not complete. The dealer informed the consumer both recall were complete. However, the consumer discovered from another website, the recalls were listed as incomplete.the service advisor at the dealer stated on the fuel recall was done and it only required an inspection. It was later discovered, none of the repairs were done.
The contact owns a 2003 jeep liberty.the contact received recall notices for nhtsa campaign numbers: 13v252000 (fuel system, gasoline, structure) and 12v527000 (air bags).the dealer and manufacturer stated that they did not know when the parts for either recall would be available to repair the vehicle.the contact had not experienced a failure.
The contact owns a 2003 jeep liberty. The contact received a recall notification for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure); however, the part needed for the repair was unavailable. The manufacturer was notified. The contact had not experienced a failure...updated 3/24/2015
The contact owns a 2003 jeep liberty.the contact received a recall notice for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure) however, the part was unavailable.the dealer did not know when the part would arrive to repair the vehicle.the manufacturer was not notified.the contact had not experienced a failure.
Safety recall notice has been received, but dealer does not accept vehicle because parts to fix problem are not available from manufacturer. This is the second recall on the same vehicle and manufacturer is not providing parts necessary to fix recall problems.
The contact owns a 2003 jeep liberty. The contact received a recall notice for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure); however, the part needed for the repair was unavailable. The manufacturer was not notified. The contact had not experienced a failure.
The contact owns a 2003 jeep liberty. The contact received a recall notice for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure); however, the part needed for the repair was unavailable. The dealer did not know when the part would arrive. The manufacturer was notified. The contact had not experienced a failure.
The contact owns a 2003 jeep liberty. The contact received recall notifications for nhtsa campaign number: 12v527000 (air bags) and nhtsa campaign number: 13v252000 (fuel system, gasoline, structure). However, the parts needed to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2003 jeep liberty. While the vehicle was stationary, the contact noticed that the rear frame was severely corroded. The contact received a recall notification for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure). Grava chrysler dodge jeep ram in medford, massachusetts could not repair the recall due to significant corrosion. The manufacturer was made aware of the issue and provided the contact with case number: 32850667. The failure mileage was approximately 141,000.
Chrysler recall n46/nhtsa 13v-252no parts yet to fix recall, creating a very dangerous problem.now over 9 months since recallhow can this be resolved, the company says no parts are available.
The contact owns a 2003 jeep liberty. The contact received nhtsa recall campaign notice id number 13v252000 (fuel system, gasoline , structure); however, the contact was unable to have the vehicle serviced because the part was not available. The manufacturer was not notified of the problem. There are no failures at this time.
While drivingat any speed, the automatic transmission did not shift properly from first to second gear. Thedealership inspectedthe vehicle several timesand could not duplicate or correct the problem.the consumer experienced a slippage in the first few hundred miles.there were missing and loose bolts around the transmission. The vehicle displayed a hard knock at times and was poor on gas mileage. *sc
The contact owns a 2003 jeep liberty. The contact received the recall notification related to nhtsa campaign id number 13v252000 (fuel system, gasoline, structure) however, the part was not available to do the repairs. The manufacturer was made aware of the problem. The contact had not experienced a failure.
The contact owns a 2003 jeep liberty. The contact received notification of nhtsa campaign id number:13v252000 (fuel system, gasoline , structure) and stated that the parts were not available. The contact had been waiting longer than a year for the recall repairs. The manufacturer was also contacted and could not provide an estimated date for when the vehicle would receive the recall repairs. The contact had not experienced a failure. Updated 05/19/14 ma updated 06/3/2014
The contact owns a 2003 jeep liberty. The contact received notification of nhtsa campaign number: 13v252000( fuel system, gasoline , structure ) however, the part needed for the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2003 jeep liberty. The contact received notification of nhtsa campaign number: 13v252000 (fuel system, gasoline , structure ) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2003 jeep liberty. The contact received a notification for nhtsa campaign number 13v252000 (fuel system, gasoline, structure). The contact was made aware that the part was not available to do the repairs. The manufacturer was made aware of the problem. The contact had not experienced a failure. The vin was not available.
The contact owns a 2003 jeep liberty. The contact received a recall notification for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer was notified. The contact had not experienced a failure.
We have made several attempts to have the recall repaired with union city, georgia at (770) 969-7229.we spoke with don jackson.each time, we were told the parts were not in and we would receive a call as soon as the parts come in.we never received a call back.we called again and again.each time, we are told the part is not in and we are promised a call back.would you kindly help.
The contact owns a 2003 jeep liberty. The contact received recall notifications for nhtsa campaign number: 06v288000 (suspension) and nhtsa campaign number:13v252000 (fuel system, gasoline, structure); however, the parts needed to repair the vehicle were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not aware of the issue. The contact had not experienced a failure.
The contact owns a 2003 jeep liberty. The contact received a recall notice for the nhtsa campaign id number 13v25200 (fuel system, gasoline , structure) and the part needed to perform the repair was not available. The manufacturer was not notified of the failure. Updated 07/01/14 ma
2003 jeep liberty. Consumers concerned about vehicle gas tank exploding because of similar vehicles and recent complaints. *tathe consumer stated chrysler could not give a definitive time as to when the recall would be done. Chrysler approved the consumer to take the vehicle to a repair shop to have the trailer hitch installed. Two months later, the consumer received a recall notice, which stated if the hitch had already been installed to take the vehicle to the dealer, to have it inspected. The dealer replaced the hitch, and informed the consumer the previous hitch did not meet chrysler's requirements. The consumer is seeking reimbursement for the previous hitch.
The contact owns a 2003 jeep liberty. The contact stated that she received notification of nhtsa campaign number 13v252000 (fuel system, gasoline , structure) and was informed that the parts were not available. The manufacturer was contacted about the issue. The contact had not experienced a failure. The vin was not available.updated 05/19/14*lj
The contact owns a 2003 jeep liberty. The contact received a recall notification for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure). The contact stated that the part needed to remedy the vehicle was unavailable. The manufacturer was notified. The contact had not experienced a failure.
The contact owns a 2003 jeep liberty. The contact received a recall notice for nhtsa campaign number: 13v25200 (fuel system, gasoline, structure). The contact stated that the part needed to remedy the recall was unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2003 jeep liberty. The contact received a recall notification for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure); however, the parts needed to repair the vehicle were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The vin was unavailable. The contact had not experienced a failure.
2003 jeep liberty. Consumer writes in regards to airbag system occupant restraint control, fuel tank, front suspension upper control arm ball joints and lower ball joints safety recall. *ldthe consumer was unaware of all the recalls before being sold the vehicle. The dealer would not assist with the repairs.
The contact owns a 2003 jeep liberty. The contact stated that she attempted to have the vehicle repaired under nhtsa campaign number: 13v252000 (fuel system, gasoline , structure) but was informed that the parts were not available. The contact felt that since the failure was reported in june of 2013, there should have been a remedy available before february of 2014. The contact stated that the manufacturer had exceeded a reasonable time for repair.the contact had not experienced a failure..updated 04-23-14
The contact owns a 2003 jeep liberty. While driving approximately 5 mph, the driver's side air bag deployed without warning or impact. The contact sustained minor injuries that did not require medical attention. A police report was not filed. The contact also mentioned that the windshield wipers failed to operate when activated. The vehicle was not taken to a dealer for diagnostic testing. The manufacturer was notified of the failure. The contact stated that the manufacturer failed to respond right away, but later sent an investigator to inspect the vehicle. The contact stated that the manufacturer failed to notify her of when the vehicle would be inspected. Three weeks later, the contact received notification of nhtsa campaign numbers: 15v046000 (air bags) and 13v252000 (fuel system, gasoline, structure). The contact called the manufacturer again and was informed that the recall repairs would be free of charge. The vehicle was taken to the dealer (clear lake chrysler jeep dodge (15711 gulf fwy, webster, tx 77598, 281-481-1000) for the recall repairs per the manufacturer's recommendation. The failure mileage was approximately 160,000.
2003 jeep liberty. Consumer writes in regards to recall reimbursement. *tgwthe consumer stated at the time of the recall, the parts were not available, so he purchased the parts from a different source and according to the recall, with proof of payment he would be reimbursed within 60 days.recall # 13v252000.
The contact owns a 2003 jeep liberty. The contact attempted to have the vehicle repaired according to nhtsa campaign number: 13v252000 (fuel system, gasoline, structure); however, the parts were unavailable. The contact called the local dealer for months, but was unable to schedule a repair. The dealer and manufacturer did not know when the parts would arrive. The contact had not experienced a failure.
The contact owns a 2003 jeep liberty. The contact received a recall notification for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure); however, the parts needed to repair the vehicle were unavailable. The dealer scheduled an appointment to inspect the vehicle and determine if the recall repair needed to be performed. The dealer was unable to provide a specific date for when the parts would become available. The manufacturer was notified. The contact had not experienced a failure.
2003 jeep liberty. Consumer writes in regards to broken fuel straps. *ld
The contact owns a 2003 jeep liberty 4x4. The contact stated nhtsa campaign number: 13v252000 (fuel system, gasoline , structure)had exceeded the reasonable amount of time for repair. The dealer stated that the part was not available. The manufacturer was not notified of the delay. The vehicle was not repaired. The contact had not experienced the failure described in the recall.
Received jeep recall n46/nhtsa 13v-252 for fuel tank issues on this vehicle on 7 may14.when i contacted the dealer, i was told chrysler had not released the parts to make the repair.i think a month is outside the reasonable time limit to correct this problem.
More than a year after this vehicle was recalled, jeep/chrysler has still not made parts available to correct the problem with my vehicle - calls to the manufacturer and local dealership and manufacturer have not yielded any concrete actions beyond "parts should be available" in august 2014. This defect is listed as a "safety" issue by the manufacturer and yet has been allowed to go uncorrected for an extended period of time - this situation is shameful and places drivers at risk.
2003 jeep liberty.consumer writes in regards to unsatisfactory customer service at dealership with rear structure reinforcement recall notice.the consumer was informed, the part was not available, and they could not give the consumer a specific date, as to when the part would be available.
The contact owns a 2003 jeep liberty. The contact received a recall notification for nhtsa campaign number: 14v352000 (fuel system, gasoline, structure); however, the part needed to repair the vehicle was unavailable. The manufacturer was not notified. The contact had not experienced a failure.
The problem of the vehicle is : the fuel tank on the vehicle has a small chance of experiencing a fuel leak during certain type of rear end collisions. Fuel leakage in the presence of an ignition source can result in underbody fire.chrysler sent safety recall to me in january 2014 and they said they intends to inspect my vehicle and install an original equipment manufacture trailer hitch where appropriate at no cost and i been waiting till mid may 2014 and finally made a call to chrysler group because i never hear anything back from them since the 1st recall notice. And i just found out that they didn't make a part yet. I don't know how long they want me to wait ? i don't think they really concern about customer safety.
The contact owns a 2003 jeep liberty. The contact stated that when the vehicle was parked, the contact noticed that the fuel pump fell inside of the fuel tank. The vehicle was taken to an authorized dealer who stated that the fuel rod would break inside the fuel tank whenever the fuel level was at a quarter tank.the contact was instructed to keep the fuel level above a quarter tank of gasoline. The dealer replaced the fuel tank but the failure continued to occur. The vehicle warranty was no longer valid and the contact was responsible for all repair expenses. The failure mileage was approximately 60,000. The current mileage was approximately 82,000.
The contact owns a 2003 jeep liberty. The contact stated that nhtsa campaign number: 13v252000 (fuel system, gasoline, structure) and nhtsa campaign number: 12v527000 (air bags) exceeded the reasonable amount of time for repair. The dealer stated that the parts were unavailable. The manufacturer was not made aware of the delay. The vehicle was not repaired. The contact had not experienced a failure.
The contact owns a 2003 jeep liberty.the contact stated that his vehicle smelled like gasoline and the check engine light illuminated intermittently.the vehicle has been taken to a dealer approximately three times.the dealer stated that the vehicle had a system leak and they replaced the pump seal and lock.the current mileage was 73,695 and failure mileage was 95. Updated 11/07/08 updated 11/07/08.
The contact owns a 2003 jeep wrangler. The contact stated that the air bag warning light illuminated intermittently. The vehicle was not diagnosed or repaired. The contact received notification of nhtsa campaign number: 15v046000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 77,000. Vin tool confirms parts not available.updated 04/04/16*ljthe consumer stated the air bag recall, was rectified. However, he was never notified of recall # 13v252000. Updated 06/27/16.
2003 jeep liberty.consumer writes in regards to fuel tank leakage recall issues.the consumer stated it has been months, since he received the recall notice. However, the parts were not available.
The contact owns a 2003 jeep liberty. The contact received a recall notification for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure); however, the parts needed to repair the vehicle were unavailable. The manufacturer was not notified. The contact had not experienced a failure.updated 11/21/14 updated 5/5/2015
The contact owns a 2003 jeep liberty. The contact stated that nhtsa campaign number: 13v252000 (fuel system, gasoline , structure) exceeded a reasonable amount of time for the recall repair. The dealer stated that the part was unavailable for the recall repair. The manufacturer was not made aware of the delay. The vehicle was not repaired. The contact did not experience a failure.
The contact owns a 2003 jeep liberty. The contact was concerned of her safety since the parts were not available in order to repair the vehicle according to nhtsa campaign number: 13v252000 (fuel system, gasoline , structure).the dealer and manufacturer were notified.the vin was unavailable.the contact had not experienced a failure.
2005 jeep liberty safety recall n46.*mwconsumer is seeking reimbursement for recall 13v25200.
The contact owns a 2003 jeep liberty. The contact received a recall notification for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified. The contact had not experienced a failure.
The contact owns a 2003 jeep liberty. The contact received a recall notification for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure); however, the part needed for the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure.
The contact owns a 2003 jeep liberty. The contact received a recall notification for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure.
The contact owns a 2003 jeep liberty. The contact stated nhtsa campaign number: 13v252000 (fuel system, gasoline , structure) had surpassed the reasonable amount of time for repair. The dealer referred the contact to the manufacturer who stated that the part was not available. The contact had not experienced the failure described in the recall.updated 06/27/14*lj
I've not yet been contacted by any jeep dealer to address important safety recall n46 / nhtsa 13v-252 please advise accordingly. Thank you for your attention in this matter.
The contact owns a 2003 jeep liberty. The contact stated that he attempted to have the vehicle repaired under nhtsa campaign number: 13v252000 (fuel system, structure). The contact stated that he was made aware that the parts were not available as a result the repairs were unable to be performed for the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure.
The contact owns a 2003 jeep liberty. The contact received a recall notification for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure); however, the parts needed for the repair were unavailable. The manufacturer was notified. The contact had not experienced a failure.
It has been almost a year since a recall was issued due to the fuel tank having a chance of experiencing a fuel leak during a rear end collision.chrysler sent a recall letter stating that a trailer hitch would be installed to better manage crash forces in impacts.they said the parts required were currently not available.i have had no further information from them.today i call a local jeep dealer and requested the cost of a trailer hitch and was given a price.when i told them my jeep was part of the recall and there should be no cost i was told that the recall trailer hitch is different and chrysler has not released them.i think they are just stalling - a trailer hitch is a trailer hitch,i am concerned for my safety and believe that they should be required to make the fix now.
The contact owns a 2003 jeep liberty. The contact stated that nhtsa campaign number: 13v252000 (fuel system, gasoline , structure) exceeded a reasonable amount of time for the recall repair. The dealer stated that the part was not available. The manufacturer was made aware of the delay. The vehicle was not repaired. The contact had not experienced a failure. Djr
Dealer is unable to resolve safety recall n46 / nhtsa 13v-252.
The contact owns a 2003 jeep liberty. The contact stated that nhtsa campaign number: 13v252000 (fuel system, gasoline , structure) exceeded a reasonable amount of time for the repair. The dealer stated that the part was unavailable for the repair. The manufacturer was not made aware of the delay. The vehicle was not repaired. The contact did not experience a failure. Updated 8/27/14
2003 jeep liberty.consumer writes in regards to the airbag system and fuel tank leakage recall notices.the consumer stated there were no dealerships, in her immediate area and she would have to pay $1,000 to have the vehicle shipped off the island where she resides.
2003 jeep liberty consumer seeking reimbursement for out of pocket expenses for trailer hitch replacement. The consumer was denied reimbursement, based on the fact the parts were after market.
The dealers never have the parts for the n46 recall which was announced in june 2013.the recall is a scam...chrysler is avoiding the repairs and you need to get after them!
The contact owns a 2003 jeep liberty. The contact received a recall notice for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure); however, the part was unavailable to repair the vehicle. The manufacturer was notified. The contact had not experienced a failure.
2003 jeep liberty.consumer writes in regards to rear structure reinforcement parts to completerecall. The consumer was informed, the parts were not available. The consumer began calling the dealer in january 2014.recall # 13v252000. Jb
The contact owns a 2003 jeep liberty. The contact stated that he received a recall notice for nhtsa campaign id number: 13v252000 (fuel system, gasoline structure), however, the part was unavailable to do the repairs. The manufacturer was notified of the delay. The contact had not experienced a failure.
The contact owns a 2003 jeep liberty. The contact received a recall notification for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure.
The contact owns a 2003 jeep liberty. The contact received notification of nhtsa campaign number: 13v252000 (fuel system, gasoline, structure)and stated that the part needed to repair the vehicle was unavailable. The dealer was unable to provide an expected date for the part to become available. The manufacturerwas made aware of the problem. The contact had not experienced a failure. Updated 2/11/14
The metal straps holding the gas tank to the frame of the car broke.i don't know how long this has been the case.in all the years i've driven cars (~50) i've never had this happen.there is a 2013 recall already on this gas tank issue, but my car was not listed as one to be looked at.
The contact owns a 2003 jeep liberty. The contact received a recall notification for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure) and stated that the parts needed to repair the vehicle were unavailable. The manufacturer was not notified. The contact had not experienced a failure.
The contact owns a 2003 jeep liberty. The contact received a recall notice for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure); however, the parts needed for the repair were unavailable. The dealer did not know when the parts would arrive. The manufacturer was notified. The contact had not experienced a failure.
I received a recall notice approximately 1/1/2014 for nhtsa 13v-252,and have been to the dealer three times to resolve but they never have the parts. The dealer claims that chrysler is not sending adequate quantities for demand (chrysler recall # n46). I have reached out to the chrysler group recall assistance center twice, and have been sent back to the dealer both times with no resolution. It has been an unreasonable amount of time, and i am requesting assistance from the administrator of the nhtsa for assistance in resolving this matter. The vehicle was repaired.
The contact owns a 2003 jeep liberty. The contact received notification of nhtsa campaign number 13v252000 (fuel system, gasoline , structure ) and attempted to have the recall repair performed however, the parts were not available. The contact had been waiting for over one year and the parts had still not become available.the contact had not experienced a failure in the vehicle.the consumer syayed the parts had not become available. The vehicle has been rearended twice due to failure. Updated 2/26/2015
The contact owns a 2003 jeep liberty. The contact received a recall notification of nhtsa campaign id number 13v252000 (fuel system, gasoline , structure) and the part needed was currently unavailable. The dealer was unable to provide an expected date for the remedy part. The contact had not experienced a failure. Updated 07/01/14 ma
The contact owns a 2003 jeep liberty. The contact received a notification for nhtsa campaign number 13v252000 (fuel system, gasoline, structure) but was informed that the parts were not available and there was no estimated time for when they would be receiving the parts. There were no failures at this time.updated 8/19/14updated 8/28/2014
The contact owns a 2003 jeep liberty. The contact stated that nhtsa campaign number: 12v527000 (air bags), nhtsa campaign number: 13v252000 (fuel system, gasoline, structure), and nhtsa campaign number: 09v119000 (suspension) exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the delay. The vehicle was not repaired. The contact had not experienced any failures.
Still no contact about safety recall installation of trailer hitch.
The contact owns a 2003 jeep liberty. The contact stated that nhtsa campaign number: 13v252000 (fuel system, gasoline, structure) had exceeded a reasonable amount of time for the repair. The dealer stated that the part was not available and did not provide an expected date for part availability. The manufacturer was not made aware of the delay. The vehicle was not repaired. The contact had not experienced a failure.
I received a second safety recall, n46 / nhtsa 13v-252 on the above vehicle.i contacted roanoke motors, roanoke, il this morning.they do not have the part and cannot install it.i am very concerned about a fuel leak during a rear end collision.please contact me on how to get remedy for this recall.
I received the recall notification in 2013. No dealer has the parts to fix the problem. How much longer do i have to wait?
2003 jeep liberty. Consumer received recall for jeep cherokee and is requesting repairs.*tathe parts were not available. The consumer sent in recall letter # 13v252000.
The fuel tank on your vehicle has a small chance of experiencing a fuel leak during certain types of rear end collisions. Fuel leakage in the presence of an ignition source can result in an underbody fire.it has been almost a year that i have receive a safety recall. I have called the dealer and they told me i have to wait for chrysler to send another notice.are they waiting for my nine year old grandchildto get killed before they send me another notice that the parts are in.
I have received the safety recall notice for possible fuel leakage in a rear end collision many months ago and have not heard anything about it since. It said chrysler plans to install a oem trailer hitch.how much longer do i have to wait to have this done for now i feel very unsafe driving this vehicle.
The contact owns a 2003 jeep liberty. The contact received a recall notification for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure); however, the part needed for the repair was unavailable. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2003 jeep liberty. The contact received notification of nhtsa campaign id numbers: 12v527000 (air bags) and 13v252000 (fuel system, gasoline and structure). The contact stated that the parts were not available for either repair. The manufacturer was contacted and provided an unreasonable date for when the vehicle would have the recall repairs performed.the contact had not experienced a failure.
The contact owns a 2003 jeep liberty. The contact received notification of nhtsa campaign id number: 13v252000 (fuel system, gasoline and structure) and stated that the parts were not available. The dealer did not provide a specific date when the parts were to become available. Also, the manufacturer was contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repairs. The vehicle had not exhibited the failure.
Fuel line released gasoline in the engine compartment, in the area of the fuel rail, resulting in the total consumption of the vehicle.
Dt: on september 19, 2005 smelled gas when the vehicle stalled,but it did turn over. The vehicle had been sitting for two days . Consumer got back into vehicle andsmelled gas again, however, consumer drove the vehicle, and then parked itfor about an hour and that was when the air pressure cover blew out and the air filterwas held down with metal clamps. It cut the installation in the hood of the car. Had it towed to a local mechanic.they replacedthe air filter, two crank sensor cams, six spark plugs, one map sensor, one injector, and air box and six ignition coils. Consumer contacted the manufacturer, and they said that the consumer should have taken the vehicle taken it to a local dealer, andthey will not reimburse the consumer. The service engine light was on and rmps were going up and down.
While driving 55 mph vehicle stalled. Engine check light flashed on the dashboard. Driver tried to restart vehicle but was unable to do so. Driver had the vehicle towed to the dealer for inspection, andmechanic replaced a fuel injector.
The contact owns a 2003 jeep liberty. The contact stated that the vehicle was taken for routine service when she was advised that the fuel tank straps were severely rusted and fractured. The manufacturer was contacted and they offered no assistance. The failure and current mileages were approximately 127,700. The vin was unavailable.
The contact owns a 2003 jeep liberty. The contact stated that nhtsa campaign number: 13v252000 (fuel system, gasoline, structure) exceeded a reasonable amount of time for the repair. The vin was associated with the recall since december 11, 2013. The dealer stated that parts were not available. The manufacturer was not made aware of the delay. The vehicle was not repaired. The contact had not experienced a failure.
The contact owns a 2003 jeep liberty. The contact stated that the fuel warning indicator illuminated. The contact received notification of nhtsa campaign numbers: 15v046000 (air bags) and 06v288000 (suspension); however, the parts to do the repairs were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for recall repairs. The manufacturer was not notified. The failure mileage was not provided. Parts distribution disconnect.
The contact owns a 2003 jeep liberty. The contact received the recall notification related to nhtsa campaign id number 13v252000 (fuel system, gasoline, structure); however, the part needed was unavailable. There are no failures at this time.the manufacturer was notified of the failure.the approximate failure mileage was 46,000.
The contact owns a 2003 jeep liberty. The contact received notification of nhtsa campaign id number: 13v252000 (fuel system, gasoline , structure) and stated that the parts were not available.the manufacturer was contacted and provided an unreasonable date for when the contact's vehicle would receive the recall repairs.the contact had not experienced a failure.
The contact owns a 2003 jeep liberty. The contact received notification of nhtsa campaign numbers: 13v252000 (fuel system, gasoline, structure) and 15v046000 (air bags); however, the parts needed to repair the vehicle were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2003 jeep liberty. The contact received notification of nhtsa campaign numbers: 15v046000 (air bags), 13v252000 (fuel system, gasoline, structure), and 06v288000 (suspension); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The vin was invalid. The contact had not experienced a failure.
The contact owns a 2003 jeep liberty. The contact received a recall notification of nhtsa campaign id number 13v252000 (fuel system, gasoline, structure) and stated that the part needed was unavailable to perform the repair. The dealer was unable to provide an expected date for the remedy part to become available. The manufacturer was not notified of the problem. The contact had not experienced a failure.
The contact owned a 2003 jeep liberty. While driving at a low speed, the driver smelled smoke and the vehicle caught fire. The fire was independently extinguished. The contact did not sustain any injuries. A police report was not filed. The vehicle was completely destroyed. The vin was included in nhtsa campaign number: 13v252000 (fuel system, gasoline, structure). The manufacturer was not notified of the failure. The failure mileage was unavailable.
The contact owns a 2003 jeep liberty. The contact received a notification of nhtsa campaign number: 13v252000 (fuel system, gasoline, structure) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The vin was not available. The contact had not experienced a failure.
The contact owns a 2003 jeep liberty. The contact received notification of nhtsa campaign numbers: 15v673000 (air bags) and 13v252000 (fuel system, gasoline, structure). The parts needed to repair the vehicle were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2003 jeep liberty. The contact received notification of nhtsa campaign numbers: 12v527000 (air bags), 13v252000 (fuel system, gasoline, structure), and 15v046000 (air bags) however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2003 jeep liberty. The contact received a recall notification for nhtsa campaign id number:13v252000 (fuel system, gasoline and structure). When the contact took the vehicle to the dealer for repairs,the contact was informed the parts were unavailable. The dealer did not give a specific date when the parts would become available. The manufacturer was also contacted and could not provide an estimated date on when the part would be available. The contact had not experienced a failure.
When getting gas, the overflow did not register and a bunch of gas spilled out everywhere. About a week ago, my check engine light came on and the error code listed the evap leak which includes gas fumes leaking out. The error code also says it could be an issue with the gas tank neck not functioning properly.this proves the gas tank neck is not functioning properly.this gas overspill every where is a nasty safety hazard! a warranty extension was released on certain wrangler models for this same issue. Chrysler needs to fix this problem asap!
They just deteriorated apart ;almost lost gas tank ; this could have been a major problem my jeep is not a root box is taken care of this should not have happened.
The contact owns a 2003 jeep liberty. The contact stated that while traveling various speeds, the vehicle suddenly stalled. The vehicle was taken to a private mechanic where it was found that the crankshaft sensor, camshaft sensor and fuel pump needed to be replaced. The vehicle was repaired but the vehicle failed to start. The manufacturer was contacted about the failure. The failure mileage was 194,000.
While driving to a doctors appointment on a city street, the straps that hold the fuel tank on failed due to corrosion and the fuel tank fell to the ground, dragging for a short distance before the tank failed, spilling about 18 gallons of gasoline onto the roadway.
The contact owns a 2003 jeep liberty. The contact received 3 notifications for nhtsa campaign number: 13v252000 (fuel system) in november of 2014; however, the parts needed for the recall repairs were not available. The dealer was contacted and was unable to provide a timeframe for when the parts would become available. The contact believed that the manufacturer exceeded a reasonable amount of time. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 9/16/2015
The contact owns a 2003 jeep liberty. The contact received a recall notification for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The vin was invalid. The contact had not experienced a failure.
The contact owned a 2002 jeep liberty. The contact stated that there was a manufacturer recall that exceeded a reasonable amount of time for the recall repair. The dealer had stated that the parts were not available for repair. The manufacturer was notified of the issue and informed that the parts were arriving from overseas and there was no estimated time frame on when they would be available. The vehicle was not repaired. As a result, the contact no longer owned the vehicle. The nhtsa campaign number was unknown. The contact had not experienced a failure. Updated 8/19/15 updated 11/20/2015
The contact owns a 2003 jeep liberty. The contact stated that nhtsa campaign id number: 13v252000 (fuel system, gasoline , structure) had surpassed a reasonable amount of time for repair. The dealer stated that the part was not available. The manufacture was not made aware of the delay. The vehicle was not repaired. The contact had not experienced the failure described in the recall.
Takata recall. The contact owns a 2003 jeep liberty. The dealer indicated that the vehicle was repaired according to nhtsa campaign number: 06v288000 (suspension) on august 1, 2016; however, the remedy did not prevent the failure. Years later, while turning right into a parking lot, the lower ball joint fractured on the driver side. The vehicle was towed to the contact's residence. The dealer and the manufacturer were notified of the failure. The contact was informed by the manufacturer to take the vehicle to the dealer for repairs where it was diagnosed that the driver side ball joint fractured and damaged the axle and the front driver side tire. The manufacturer refused to cover the repair. The contact was also unable to determine when the parts would become available to receive the repairs for nhtsa campaign numbers: 15v673000 (air bags and 13v252000 (fuel system, gasoline, structure). The vehicle was still at the dealer. The approximate failure mileage was 180,000. Parts distribution disconnect.
**urgent** i am requesting that the recall of jeeps due to gas-tank fires be accelerated.i became aware of the gas-tank fires involving jeeps on 6/17/2012.my only mode of transportation is a 2003 jeep liberty and i am fearful of driving the vehicle now.if someone rear ends me, the jeep may burst into flames.i am filing this complaint against jeep/chrysler for allowing myself and a million other drivers to continue driving a vehicle with a dangerous condition when they have known of the issue for the last two (2) years!!i have not personally had an incident but i would like the problem corrected before i am added to the fatality statistics.a recall needs to be done immediately with either correction to the vehicle or vehicle replacement.jeep/chrysler owe a responsibility to its consumers to report unsafe/dangerous conditions.thank you
The contact owns a 2003 jeep liberty. The contact received notifications for nhtsa campaign number: 12v527000 (air bags) in january of 2013, nhtsa campaign number: 13v252000 (fuel system) in december of 2013, and nhtsa campaign number: 15v046000 (air bags) in february of 2015. After contacting the dealer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be provided. The vin was not available. The contact had not experienced a failure.
The contact owns a 2003 jeep liberty. The contact stated that she was concerned for her safety since the parts were not going to be available until august for nhtsa campaign number: 13v252000 (fuel system, gasoline , structure ). The dealer was contacted. The manufacturer was made aware of the problem. The contact has not experienced the failure. The vehicle current mileage was 100,000.
I have attempted to submit my 2003 jeep liberty for recall repairs relating to recall n46 and r06 beginning more than a year ago to my two nearest jeep dealerships; tate jeep in frederick and century jeep in mt. Airy, maryland. When i inquire that i have received notices by mail instructing for recall repairs i am being ignored for service. Century jeep placed me on a call-back list, but i was never contacted. When i called after 4-5 months i was told i am still on the waiting list. A year has gone by with no further contact. When i inquired of tate jeep about recall repairs they will not respond back to me. I fought with century jeep for about a year to have my airbag recall addressed. Frankly, i am tired of begging and pleading with my local jeep dealerships to have recall work performed. I have been afraid every day i drive my liberty of having the air bag explode in my face or my gas tank exploding from a rear end collision. Can you help prompt my dealerships to address these outstanding recalls. I continue to receive recall notices on a periodic basis informing me that my recalls have not been repaired, but the dealerships refuse to do anything. Century jeep tells me that they do not have the recall repair parts in stock. They tell me that they only get a couple each month from chrysler. How much longer do i have to drive this death trap? i appreciate any help you can provide me.thank you,[xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Took jeep to al serra grand blanc mi to install trailer hitch per recall - said they could not install due to rust - yet jeep has listed recall repair as completed even though no installation was done. Despite numerous calls to jeep it is still listed as completed. I would like the recall to be shown as incomplete in their records. I believe this is a falsification of records.
The contact owns a 2003 jeep liberty. The contact received notification of nhtsa campaign numbers: 13v252000 (fuel system, gasoline, structure), 12v527000 (air bags), and 15v046000 (air bags);however, the parts needed to repair the vehicle were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
This is a complaint about fca's recall implementation. Fca simply does not get parts out to dealers to get the repairs done. I have been wanting to get the recall work completed on the car but the dealers do not have any parts to do the repairs. All the notices do not matter if the manufacturers do not get parts out to complete repairs. Fine them if they don't get parts out to do the repairs!!!!
The contact owns a 2003 jeep liberty. The contact received two recall notifications under nhtsa campaign id numbers13v252000 (fuel system, gasoline , structure) and 12v527000 (air bag); however, the vehicle was not serviced because the parts were not available to perform the repair. The manufacturer was not notified of the problem. There are no failures at this time.
The contact owns a 2003 jeep liberty. The contact received a notification for nhtsa campaign number: 13v252000 (fuel system, gasoline); however, the parts needed for the repair were not available. The contact stated that the initial notification was received in december of 2013. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2003 jeep liberty. The contact received notification of nhtsa campaign numbers: 13v252000 (air bags) and 15v046000 (fuel system); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2003 jeep liberty sport. The contact received notification of nhtsa campaign id number 13v252000 (fuel system, gasoline , structure) and the part needed to complete the repair was not available. The dealer was unable to provide an expected date when the part would become available. The manufacturer was notified of the problem. The contact had not experienced a failure.
The contact owns a 2003 jeep liberty. The contact received notification of nhtsa campaign numbers: 12v527000 (air bags), 13v252000 (fuel system, gasoline, structure), and 15v046000 (air bags) however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2003 jeep liberty. The contact received a notification for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure) and stated that the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2003 jeep liberty. The contact stated that he attempted to have the vehicle repaired under nhtsa campaign number:13v252000 (fuel system, gasoline , structure) but was made aware that parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact had not experienced the failure.
After safety recall n46 &r06 jeep didn't inspect the tank and there's gas leak, as it on the video https://youtu.be/u-67o4tnsjw. When they give me back my vehicle i had a lot of electrical issues like windows doesn't work and vehicle stopped on the road. This is very dangerous and they don't care. Vehicle is stationery because i'm afraid to fire like more than 50 people in my jeep liberty
Hello, our jeep often or always had the airbag light warning on the dashboard. This was a concern of ours, and we had heard awhile back that there was a recall on jeep libertys airbag. When attempting to take it in for the recall fix, the company wanted an amount of money that we couldn't afford. Recently my mom was in a car wreck, destroying the vehicles entire front and making it unusable. She told me she only received burns and that she probably wouldv'e been ok if the damaged airbags were fixed. She mentioned to me she received burns on her arms that were the fault of the bad airbags that werent any good. She would be willing to explain this better than i can since i only know that much. Her hand this morning is now swollen from the injury. The vehicle was in a head on car collision with another person set to enter the freeway on a city street
The contact owns a 2003 jeep liberty. The contact received notification of nhtsa campaign id number: 13v252000 (fuel system, gasoline and structure) and stated that the part was not available. The dealer did not give a specific date when the part would become available. The manufacturer was also contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repair. The contact had not experienced a failure.
The contact owns a 2003 jeep liberty. The contact received the recall notification related to nhtsa campaign id number 13v252000 (fuel system, gasoline, structure). However, the part was not available to do the repairs. The manufacturer was made aware of the problem. The contact had not experienced a failure.updated 8/14/14 updated 09/3/2014 the consumer stated he was advised that the parts would not be available for a year.updated 09/3/2014
My complaint is that i have received notice of recall 13v-252. The fix for this recall is to install a new trailer hitch on my car. Now i need a hitch on my car for recreational use so i call to see if i have a hitch installed will i be reimbursed and was told that my reimbursement is not guarantee. They do not have parts they will not reimburse how can i get my car fix.
The contact owns a 2003 jeep liberty. The contact received a notification for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure). However, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall. The manufacturer was made aware of the issue. The contact had not experience a failure.
The contact owns a 2003 jeep liberty. The contact received notification of nhtsa campaign id number: 13v252000 (fuel system, gasoline and structure) and stated that the parts were not available. The dealer did not give a specific date when the parts would become available. The manufacturer was also contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repairs. The contact had not experienced a failure.
The contact owns a 2003 jeep liberty. The contact received a notification for recall nhtsa campaign number: 13v252000 (fuel system, gasoline, structure). However, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2003 jeep liberty. The contact received a recall notification of nhtsa campaign id number: 13v252000 (fuel system, gasoline , structure) and stated that the part needed was unavailable to perform the repair. The dealer was unable to provide an expected date for the part to become available. The vin was unavailable. The contact had not experienced a failure.
Turned left out of the doctors office, drove approximately 50 yards and attempted to stop at the stop sign (making a right).the vehicle's engine, however, began accelerating and despite applying extreme pressure to the brake, continued to move forward while the engine accelerated faster.i ultimately ended up throwing it into park and then turning off the ignition to kill the accelerating engine.i have no idea what the rpm was, but it was loud!this also happened 2 weeks ago (first time - very cold morning) and i ended up throwing it into park and turning off the key like today.todays temperature was around 40 degrees.fyi - i was in the process of making a right hand turn when this happened and had slightly turned the wheel.after the first incident, i began doubting that this had even happened.in hindsight, despite several blogs on the internet, i am absolutely positive that i did not push down on both the accelerator and brake at the same time.after todays incident, i immediately called our local car dealership to schedule an appointment and then attempted to recreate what happened.under various scenarios i bumped the steering wheel cruise control buttons (while stopped, while stopping, while accelerating) but could not cause the runaway acceleration to repeat itself. We have an appointment at our local dealership this friday, or as soon as we can drop it off.candidly, i'm scared to drive this vehicle at this point!
I am trying to file a complaint to get the recall repairs to my vehicle completed.i received the recall (13v252) on december 11, 2013.i have called the nearest jeep dealer to me which is 30 miles away.the dealer is flower motors in montrose, colorado and i have called them more than once during the past year and a half and they have still failed to call me back to schedule this repair.i am at my wits end and hopefully, you can do something to provide relief.i look forward to hearing from you soonest.thank you.
The contact owns a 2003 jeep liberty. The contact stated that she attempted to have the vehicle repaired under nhtsa campaign number: 13v252000 (fuel system, gasoline , structure) but was informed that the parts were not available. The contact felt that since the failure was reported in june of 2013, there should have been a remedy available before april of 2014. The contact stated that the manufacturer had exceeded a reasonable time for repair.the contact had not experienced a failure. The vin was not available.
The contact owns a 2003 jeep liberty. The contact received two recall notifications of nhtsa campaign id number 12v52700 (air bags) and 13v252000 (fuel system, gasoline , structure). The required parts were not currently unavailable to perform the repair. The dealer was unable to provide the expected date for the remedy parts. The manufacturer was not notified of the problem. There are no failures at this time.
The contact owns a 2003 jeep liberty. The contact stated that nhtsa campaign number: 13v252000 (fuel system, gasoline, structure) had surpassed a reasonable time for repair. The contact took the vehicle to the dealer to be repaired, who stated that the part was unavailable. The manufacturer also stated that they could not provide the contact with an estimated time for repair. The vehicle was not repaired. The contact had not experienced a failure.
The contact owns a 2003 jeep liberty. The contact received a recall notification for nhtsa campaign number 12v52700 (airbags) and nhtsa campaign number 13v252000 (fuel system, gasoline , structure) but was informed that the parts were not available. The manufacturer was not notified. The contact had not experienced a failure.
The contact owns a 2003 jeep liberty. The contact stated that the vehicle stalled several times without warning. The contact stated that the transmission locked and caused engine failure. The contact had a repair shop replace the transmission and the engine. The dealer stated then that the recall repairs were not abe to be completed because the part was not available for an extended period of time the contact was included in nhtsa campaign numbers: 12v527000 (air bags), 13v252000 (fuel system, gasoline, structure) and 15v046000 (air bags). The contact went to a second dealer and they also were not able to supply the part for the three recall repairs. While parking in the garage, the driver side air bag exploded without warning before the contact opened the door to exit the vehicle. The contact put both arms up and the force of the air bag impacted the contact's arms with burns and pains in the shoulders. The contact received medical attention due to the minor injuries from the driver side air bag deployment. The contact also noticed that there was a white smoke substance that emitted from the vehicle. An independent investigator was sent to investigate the air bag failure. The vehicle was towed to the dealer for longer than a month due to the fact that the part was not available to repair the vehicle for several months. The vehicle was not repaired and the contact was still waiting on instructions from the manufacturer on a remedy to repair the vehicle. The failure mileage was not available.
The contact owns a 2003 jeep liberty. The contact received notification of nhtsa campaign number: 13v252000 (fuel system, gasoline, structure) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The contact had not experience a failure.
The contact owns a 2003 jeep liberty. The contact stated that recall nhtsa campaign number: 13v252000 (fuel system, gasoline, structure) had exceeded the reasonable amount of time for repair. The dealer stated the parts were not available for repair. The manufacturer was made aware of the failure. The vehicle was not repaired. The contact had not experienced a failure.
The contact owns a 2003 jeep liberty. The contact stated that while traveling approximately 50 mph, the ball bearings became detached on the front passenger side of the vehicle. The vehicle was towed to a repair shop. The contact received notification of nhtsa campaign id number: ()13v252000(fuel system, gasoline , structure) but was advised by the dealer that the parts needed to complete the repair were not available. The contact received the notice months ago and had attempted to get the vehicle repaired before the failure occurred. The manufacturer was also contacted and provided an unreasonable date for when the vehicle would receive the recall repairs.the approximate failure mileage was 177,000.
While driving south on i65 the straps that secure the gas tank to my vehicle broke due to rust causing the gas tank to drop and drag on the pavement.i could not accelerate or brake so i had to get onto the shoulder and coast to a stop.
The 2003 jeep liberty was built with a danger to fuel tank.it is 6-14-2014 and they still have not fixed this. I have three grand kids that ride with me. When will they fix this?i'm told they are working on it. What do i do if my grand children are hurt from this?
The support straps for the fuel tank failed suddenly after making a left turn. The fuel tank contacted the road surface for a short time (1 minute) before the vehicle could be stopped. The rear corner of the tank (passenger side) was damaged to the point that fuel leaked from the tank.both support straps were broken after the incident. The tank was approximately 1/4 full prior to the incident. Both of the support straps failed near the bottom of the fuel tank.the remaining pieces of the support straps were still fastened to the frame and the fasteners were still in place after the incident. Both support straps were severely rusted.although we are disappointed that this incident happened, we are grateful that no one was hurt. We realize the outcome could have been a lot worse.
The contact owns a 2003 jeep liberty. The contact stated nhtsa campaign number: 13v252000 (fuel system, gasoline , structure) had surpassed the reasonable amount of time for repair. The dealer stated the part was not available. The manufacturer was notified of this failure and declined to provide part availability information. The vehicle was not repaired. The contact had not experienced the failure described in the recall.updated 05/28/14 ma updated 05/29/2014
The contact owns a 2003 jeep liberty. The contact received notification of nhtsa campaign number: 13v252000 (fuel system, gasoline , structure) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a2003 jeep liberty. The contact received a notification of nhtsa campaign id number 13v252000 (fuel system, gasoline, structure). However, the contact was not able to have the vehicle serviced under the recall because the part needed was unavailable. The dealer was unable to provide an expected date for the part to become available. The manufacturer was not notified of the defect. The vin was unavailable. The contact had not experienced a failure.
The contact owns a 2003 jeep liberty. The contact received a notification of nhtsa campaign numbers: 13v252000 (fuel system, gasoline, structure) however, the part for the recall was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2003 jeep liberty. The contact received a notification for recall nhtsa campaign number: 13v252000 (fuel system, gasoline, structure). However, the part needed was unavailable to perform the repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
The contact owns a 2002 jeep liberty. The contact stated that he attempted to have the vehicle repaired under nhtsa campaign number:13v252000) but he was made aware that the parts were not available and the contact was unable to have the recall service performed. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure. The vin was not available.
The contact owns a 2003 jeep liberty. The contact received a notification for recall nhtsa campaign number: 13v252000 (fuel system, gasoline, structure). However, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not aware of the issue. The contact had not experienced a failure.
The contact owns a 2003 jeep liberty. The contact received notification of nhtsa campaign id number: 13v252000 (fuel system, gasoline and structure) and stated that the parts were not available. The dealer did not give a specific date when the parts would become available. The manufacturer was also contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repairs. The contact had not experienced a failure.
The contact owns a 2003 jeep liberty. The contact received notification of nhtsa campaign number: 13v252000 (fuel system); however, the part needed to do the repairs was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the delay. The contact had not experienced a failure.
The contact owns a 2003 jeep liberty. The contact stated that the recall notice for nhtsa campaign number: 13v252000 (fuel system) was received in december of 2013. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The contact had not experienced a failure.
Recall notice: n46/nhtsa 13v-252.i received my first recall notice close to a year ago. I've called the dealer numerous times to schedule my jeep for repair and have been told each time that chrysler corp has not released the work notes or the parts to them and are unable to make the repair.i have been told this story four times in the past year and i find it hard to believe that chrysler corp would send recall notices to me, and periodic letters telling me the importance of this recall repair to then not have the parts available.i believe that my dealer is not scheduling these repairs.the dealer is:burdick dodge chrysler jeep located at 5885 e. Circle drive, cicero, ny13039, (315) 699-3846.i really want my repair to be made but there isn't another local jeep repair shop to go to.
My 2003 jeep liberty was recalled in 2015 because of an exploding gas tank problem.i took it to a dealership but they refused to fix the problem, saying that rust on the threads of the frame mounting holes prevented them from mounting a hitch to fix the problem. I asked them if they could thread a bigger hole, use a bolt and nut,or just weld the needed repair part on - they refused. I just this day took my jeep to a different dealership to have a different recall repaired so i asked them to check chrysler - jeep records on my jeep and they have it listed as satisfied for the exploding problem. This is not true, they refused to fix it even after several e-mails to them. Now i see that there are still problems with the jeeps exploding even after repairs have been made. How do i go about making this company do a proper repair on my jeep?
The contact owns a 2003 jeep liberty. The contact received a notification for recall nhtsa campaign id number: 13v252000 (fuel system, gasoline, structure).the contact stated that the repair was not taken care of in a reasonable amount of time. The dealer indicated parts were not available. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2003 jeep liberty. The contact stated that nhtsa campaign number: 13v252000 (fuel system, gasoline , structure) had surpassed the reasonable amount of time for repair. The dealer stated the part was not available for 2 years or more. The manufacturer was not made aware of the issue. The contact had not experienced the failure.
The contact owns a 2003 jeep liberty. The contact received notification of nhtsa campaign number: 13v252000 (fuel system, gasoline , structure) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2003 jeep liberty.the contact received notification for nhtsa campaign id number: 13v252000 (fuel system, gasoline, structure).the contact stated that the dealer informed that the part was not available.the contact mentioned that he has been waiting for over a year to have the vehicle repaired. The contact did experience a failure. The failure mileage was 130,000.
The contact owns a 2003 jeep liberty. The contact received a notification for recall nhtsa campaign number: 13v252000 (fuel system, gasoline, structure). However, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced the failure.
The contact owns a 2003 jeep liberty. The contact stated that nhtsa campaign id number: 13v252000 (fuel system, gasoline , structure) had surpassed a reasonable amount of time for repair. The dealer and manufacturer were both made aware of the failure. The manufacture stated that the part was not available for repair. The manufacture declined to provide part availably information to the contact. The vehicle was not repaired. The contact had not experienced a failure. Updated 5/27/14
The contact owns a 2003 jeep liberty. The contact received a notification for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure). The contact stated that the part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.mailed out01/13/15*lj
Regarding recall n46/nhtsa 13v-252:i responded to a jeep dealership (st. Clair, mi) to have the recall related repair made.i was told by dealership staff the repair could not be completed as the vehicle's frame was "too corroded."though my vehicle was covered in the recall, the dealership did not complete the repair.instead, they asked i sign a form acknowledging the frame was too corroded.i refused to sign that form.i took my vehicle to a local repair shop, who advised they found no such corrosion.
The contact owns a 2003 jeep liberty. The contact received the recall notification related to nhtsa campaign id number 13v252000 (fuel system, gasoline, structure) and (12v527000) air bag. The parts were not available. The manufacturer was made aware of the issue.
I received a recall notice for the airbag system occupant restraint control modulem35/nhtsa 12v-527.i immediately called the dealership and got my name on the list, they said i was 3rd in line.it has been months now and no word on when they will get the parts.in the mean time there has been another recall regarding the gas tank.really don't want to drive the vehicle but have no choice.please try to get any answer to ease my mind.
The contact owns a 2003 jeep liberty. The contact received a notification for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure). However, the part needed to do the repair was unavailable. The contact expressed that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
There are 12 active recalls on my vehicle. I don't trust the vehicle. I want a replacement vehicle. Some recalls are "incomplete" and cannot be remedied right now. I have had very bad experiences with jeep dealerships - they have repeatedly demonstrated that they were untrustworthy and either not doing the work they said they did or breaking something on my jeep and charging me for it. I think they should replace my vehicle another vehicle that either has no recalls or one that has passed compliance. No accident yet. Do i really have to wait for an accident? 12 recalls?
The contact owns a 2003 jeep liberty. While driving approximately 70 mph, the headlights and the interior lighting dimmed. The air bag indicator illuminated. The lights came back on after approximately two minutes. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 117,000.
On my 2003 jeep liberty renegade while driving home on i-15 the door light came onthe dash it was obvious a window was also open as the on rush of wind, i pulled over to find the back door was ajar and the window was down, i pulled on the handle to check it out and close the door, and a red looking type of coil approx 10 inches long was sticking out and laying across the door lock and jamming the door locking device inside the door, i had to shove it back into the door lock assembly to get the door shut. This red coil is the mechanism that controls the window as my left rear window regulator has failed and the window stays all the way down. This is an ongoing problem with all four windows, the last time it was in for repair was 4 months ago and it cost me money each time, this is the second time it has caused the door to pop open while the vehicle was moving. I have had it in for window regulator problems approx 12 times. Thank you for looking into this for me as thedodge reps just shrug their shoulders like they don't believe it or just don't care. Something has to be done about this hazard,lemon law, national news, class action , something. Next time i will take a photo , and call witnesses.
Six times windows (both sides, front and back) have fallen at different times inside the door of my jeep liberty.today the falling window also resulted in the door not being able to open. This definitely is a hazard when you have small children riding in the back seat -- since they cannot ride in the front due to the air bags.this is a well-known hazard to chrysler jeep and they will not waive the cost of the repair or the deductible on the warranty.and the problem keeps happening.i figure that a window on this vehicle lasts about 10,000 miles because i only have 66,000 miles and this is the sixth time it has happened.this is dangerous and there should be a recall on this problem and the problem should be permanently repaired free of charge.
The swing gate will no longer open. Ive seen numerous online complaints about the swing gate lock malfunctioning. When pulling on the swing gate handle, only the window unlocks and opens. Both locks used to operate but now only the window lock is functional. Please help. This seems to be a very popular issue for jeep liberty 2003.
Our 2003 jeep liberty has a defect that has a tsb on it.it was supposed to have been repaired by a dealer in may 2004.in chryslers notification to customers, they claim that the rear flip up window may open if water gets into the switch, only if vehicle is un-locked.that un-locked statement is false and we have had it happen 2 or 3 times with vehicle locked.this is a safety issue as it would allow a person to enter the vehicle through the rear lift glass, unknown to the operator and would expose the operator to theft and assault.chrysler outright lied about the unlocked condition as the lock is powered at all times and only needs to be grounded to operate.
I'm having trouble with the door locks, at first i started hearing a buzzing noise when i would push the button to lock the doors, now the lock does not come up at all even when using the key chain opener. I locked myself out of the car when i left the keys in to get the mail and when i returned the car was locked. The button does not come up, not even when i pull on it.
My wife owns a 2003 jeep libertycar would not stop when the emergency brake was applied almost hit another car on a hill./incline.found that chrysler lied about the rare emergency brake being self adjusting.we found after removal of the drum that the brake is not self adjusting.the brake needs to be adjusted everytime at the dealer.chrysler knows about this and has hid this items from the consumer.even auto parts shop know of this and sell an adjusting toolthe adjustment needs to be made from underneath the car through a port on the inside brake hub assembly.this is a serious safety hazard that if in a crisis the emergency brakes needs to be deployed it will fail and a severe outcome is evident. There is no way a consumer can get under the car everytime to mask this adjustment.i thought it was the law to have a self adjusting emergency brake on a vehicle.i am sending the dealership a certified letter regarding this in case there is an unfavorable outcome from an event due to this safety hazard. This is an immediate safety hazard that needs immediate correction.dealer actually allowed vehicle back on highway to consumer in a non working condition.
Ball joint failure three times.emergency brake on five speed never has worked properly.replace engine at 70,000.now the card end joint for the four-wheel drive is not working correctly.my biggest complaint is the ball joint failure for the third time.this issue also causes chain reactions in the tires i have had three sets of tires wear uneven and i wrote the company the first time to complain and got no response.i use my jeep to make my income and do not trust it any more.i do not recommend this vehicle to any one and will not pass it on to any family member.
Parking brake in place while going into store not working properly caused vehicle to roll down street causing a collision with another vehicle. Also while in vehicle stop level surface parking brake engaged vehicle in neutral car rolled 3-4 feet.
Consumer parked the vehicle in a parking lot with the emergency brake on. Whenconsumer returned to the vehicle henoticed that the vehicle had popped out of park and rolled into a ditch. Consumer was able to drive the vehicle to the dealership for inspection.
Parking brake failure while loading my boat nearly cost my son and myself our lives.backed truck and trailer onto ramp to load boat.noticed the truck slipping on the ramp and suddenly rolled off the ramp hitting my boat and my son had to crawl out the door and swim for safety.he is six years old.vehicle was not running with the transmission in gear and the parking brake engaged.
Break line came apart in the middle between the fire wall and the brake caliper.
When decelerating through 30 mph, clump sound and slight jerk.accelerates through 30 mph smoothly.
Going 60mph, my engine light flashed then vehicle died.i was stuck on the freeway, after a minute was able to restart (though car shaking badly) and get to the side.it was immediately towed to the mechanic, and they diagnosed a broken valve spring, and said it's an extremely rare occurrence for a vehicle this age.it?s a 2003 jeep liberty with 91000 miles.other than the valve spring, the engine is in great condition. There's concern about replacing it because he feels it could be a factory defect, and there?s another spring valve, so we're deciding whether to replace both, or the whole engine. In researching we've found this seems a common problem with liberty's 2002-2005, and i assume only a small percentage of people are actually writing about it.the mechanics talked to say they've seen it before in the liberty's too.a good site for comments about the liberty's is http://www.carsurvey.org/reviews/jeep/liberty/r95082/comments/.also found; 1)replacement parts listedare refurbished, or new.there's no refurbished available, only new.could mean there's a flaw so they wouldn't want to refurbish the old ones, because you would have the same problem, so a new one, with better components are the only ones available. 2)i stated the flaw seems to appear 2002-2005, and when looking at the valve spring2003 part# vs 2006 part#, 2006 the number changed, which might mean they figured it out, and put the updated part in the 2006 model.it seems to be the intake valve, not exhaust valve with defect, and in the 2003/2006 part numbers the intake# is different, but exhaust# is the same. I called jeeps nat'l customer complaint center, filed complaint, was given the runaround, and was told because my mechanic was not chrysler, they couldn't trust his findings.i was repeatedly told my car was old, yet alot of people reported the same thing; their mechanics say it?s a very rare occurrence that a valve spring breaks, especially with the mileages being reported.
Intermittent failure to start leading to complete failure so the 2003 jeep liberty had to be towed to the dealer.after over $500 dollars worth of work to replace the main computer module the jeep started for only 10 days, then the intermittent trouble returned, they replaced the battery, the jeep had no problems now its dead, they have replaced the ignition switch, now thetumbler and new keys, the total is at $300+ and still have a dead jeep. There are 100s of complaints just like this one on the web indicating something is defective!!please help!
Applied brakes to stop vehicle, put transmission into park, turned key off, removed key, opened driver door, took foot of brake pedal, exited vehicle,started to walk behind vehicle, noticed vehicle drifting towards me, opened driver door, attempted to jump in to apply brakes, tumbled halfway out of vehicle (strained neck and knee), pulled myself in by the steering wheel, applied brake as vehicle hit parked pickup truck, started vehicle, moved back into previous parking space, applied brakes, put transmission into park, turned off key, took foot of brake pedal, vehicle started to drift (again), applied foot brake and emergency brake, vehicle stopped.
Transmission is leaking,brakes squeal when you are backingup. They say it is from dew. It's in the garage at night. The steering is my main concern.it pulls so hard to the right. It's an accident waiting to happen.
Takata recall i am on my second rear gear in my freedom edition with the limited slip differential. They seem to start whinnying around120,000 miles the differential bearings start to abnormality wear causing the ring and pinion to wear prematurely which cause the gearingto slip wearing the teethit's a very costly fix at 1,000 just for that type of special rear endthe danger of it is the teeth could permanently slip on take off causing the flowing vehicle to rear you which could allow another serious problem of the libertys not having proper rear protection on low speed impact which could cause fire
The contact owns a 2003 jeep liberty. While driving at various speeds, the speedometer became inoperable and the check engine warning light illuminated intermittently. In addition, the contact stated that while driving at an unknown speed, the vehicle stalled as the check engine warning light illuminated. The vehicle was taken to a dealer, where it was diagnosed that the speedometer and rear center differential sensor needed to be replaced. The vehicle was repaired but the failure recurred. The contact mentioned that the speedometer sensor was replaced six times. The manufacturer was not notified of the failure. The failure mileage was 137,000.
I am the second owner of this vehicle, when i acquired it, i had it serviced at the dealership and they preformed all recall work. It has been kept serviced and up to date on any recall work since. During the day on christmas eve 2019 i was returning home from a visit at my mother's home and suddenly lost control of the jeep. There was loud noise and things breaking off the vehicle as i fought to control it and pull over. Upon inspection, saw the passenger side front wheel had come loose from the suspension, tore off the fender wheel well and broke a piece off the right-side running board. Undriveable, i had it towed to my mechanic. Unfortunately, they were closed until after new years. In early january i found out the diagnosis was a sheared lower ball joint failure. I looked in my files and found that this was one of the recalls that had been preformed to the vehicle. Safety recall f23- lower ball joints was done on 8/1/2006. Obviously, you assume this problem is resolved and the vehicle is safe after the work is done. I luckily was traveling at 30mph, and not at highway speed, so i have only encountered a financial burden. (about $4k for rental, repair & bodywork) i am sure if i was going faster or in traffic, i would have been injured or killed. How do the thousands of jeep liberty owners still on the road who are up to date on recalls confidently drive their vehicles if the recall work fails in the exact manner described as the problem meant to be fixed by the recall? i've been driving for close to 40 years and have never had any vehicle suffer a catastrophic failure resulting in a crash before this.
While i was driving westbound on washington avenue approaching main street the transmission began slipping. Upon closer examination i discovered the transmission fluid was leaking along the fresh fallen snow behind me.
I own a 2003 jeep liberty and have had it for 2 years now and have every problem you can think of. My warranty recently expired 6,000 miles ago. My warranty expired at 75,000 miles and at 78,000 miles my air conditioner broke and had to replace that it cost me $900.00. Just yesterday may car would not shift passed second gear, i have an automatic transmission, i noticed it when i was getting on the highway. Lately i have been noticing that the transmission seems to be slipping but never could find the problem because my transmission fluid was always fine. So yesterday i went to aamco transmissions and they said it was the tcm so they told me it would cost $440.00 total. So they went to order the part but come to find out no one has it and the place that has all the tcm parts wont ship them till the 24th of september. So here it is september 3rd and i wont have my car fixed for the whole month of september. I don't understand why they wont ship them now. Also, they told me that they have been selling out of tcm fast because everyone is always needing them.
Takata recall i am steadily burning through front drive shaft assemblies where it goes into the transfer case. Thebearinghead keeps failing by throwing the bearings through the assembly, i have owed the vehicle for 2 years and have replaced it twice with the same parts failing. The part seems to just go with no warning and when the assembly comes apart it would leave the front shaft spinning since the jeep has full time locked hubs which could cause it to go through the floorboard or send bullet type projectiles through the assembly metal which could damage other components
Vehicle will not move in any direction except reverse. We drove to a store and when reversing out of parking spot, the vehicle seized in reverse and wouldn't shift to drive initially. We managed to drive home and pulled into driveway. When we went into reverse to adjust vehicle position, it wouldn't move when we shifted to drive. We had to drive car in reverse around our loop in order to park car. We just had to have car towed to repair shop and are now waiting to find out cost to repair. I am reading about numerous complaints over the course of years with no recalls established or offers of repair. This is unacceptable for a company to be aware of an ongoing issue and not extend repair solutions.
The vehicle vibrated excessively while driving.the dealer diagnosed the origin of the problem to the transmission but was unable to correct it.*nlm, returned usps,2nd attempt made 06/13/07 failed. *lj
Lurch from second to first when slowing to a stop.2003 jeep liberty auto transmission
Bought the 2003 jeep liberty brand new in may, 2003. Now a year and seven months later, we still have squealing brakes. The dealer in wichita has replaced the pads 2 or 3 times, and re-surfaced the pads once or twice. They've now decided that they will need to replace the back brakes, including the roters. These parts have been ordered, and we are waiting to have this work done. Additionally, the automatic transmission started downshifting hard from 3rd gear to second gear, and down to first gear. They replaced some parts in the transmission, and this problem appears to be fixed. We'll see! they blamed the rusting brakes to "humidity"...the car now has only 7,200 miles on it, and has been kept inside the garage every night of it's existence. The dealer claims that all the squealing and rusting of the brakes are due to the "humidity" in the air. We live in the exact middle of the us in kansas. There's not a lot of moisture in the air inside of my attached garage. This brake problem has been ongoing from mid 2003 to the present time in december of 2004. The car only has a little over 7000 miles on it...the dealer said that "the problems might go down if we would drive the car more often." we would not recommend a jeep liberty to anyone we like.
When putting the vehicle into gear it jammed.consumer kept depressing the brakes to get vehicle into gear.the floater and the shiftscrew were loose,perdealer mechanic.consumer maintained that it wasunsafe to drive vehicle.
Transmission is making clanking vibration/noise when slowing to a stop.the vehicle is not even 1 year old and has been to two different dealers for resolution.problem still present.*la
While driving vehiclesuddenly launched forward without the accelerator pedal being depressed.vehicle was serviced several times, and diagnostic tests were performed before the dealership located the cause of the problem.transmission was bad and needed to be replaced.
2003 jeep liberty ltd. Car vibrated at speeds of 55mph and above. Fox dealer, auburn ny was great, daimler-chrysler was not.changed all 4 tires and 3 wheels which didn't fix. Chrysler closed case "within mfg specs...".dealer continued to try to fix at their expense. Balanced both driveshafts which were out of balance. Still vibrated. Moved alignment of spline/differential. Didn't fix. Finally, daimler-chrysler regional svc mgr offered a swap for a new car, but with me paying mileage over 8k.ny lemon law allows 12k without mileage fee. I initiated lemon law proceedure.the day before arbitration daimler-chrysler legal reps offered same terms i'd have won in arbitration. Got rid of liberty at 11900 miles.leased a grand cherokee.the verdict is still under consideration on this car.
While drivingat any speed, the automatic transmission did not shift properly from first to second gear. Thedealership inspectedthe vehicle several timesand could not duplicate or correct the problem.the consumer experienced a slippage in the first few hundred miles.there were missing and loose bolts around the transmission. The vehicle displayed a hard knock at times and was poor on gas mileage. *sc
The transmission on our jeep liberty went about a month and half ago. We brought it to the jeep dealership in lincoln, rhode island and were told it was covered under the 7 year/70,000 mile warranty; however, they also told us we would have to wait for a new transmission, but a rebuilt one would be faster and just as good.they had our vehicle for about a week.we tried to be patient even though it was difficult to not have the use of our vehicle for this amount of time.we got the jeep back and now the transmission has gone again.the vehicle was bucking and smelled like it was on fire.it is my opinion that if he had continued to drive it that day, it would have caught on fire.we called the same dealership, but they were not able to take it right away.when we did drop it off, it sat there before they could look at it.they said it was a faulty part in the transmission and again that we would have to wait three weeks for a new transmission, but the part could be ordered and sent by federal express.we cannot be without this vehicle again for three weeks so we chose the rebuilt transmission.i called today, and they haven't gotten the part and haven't called me back with where it is.i called jeep customer service and they said maybe they could offer "goodwill assistance" with a loaner vehicle, but then said no because it is not covered in our warranty and we are over in mileage, even though our jeep is not 7 years old and does not have 70,000 miles on it.
Vehicle continuously surged forward.consumer had to apply both feet to the brakes in order to stop the vehicle.the dealer wasnot able to duplicate the problem.the consumer stated that the dealership found the problemin the transmission computer.*tc
Vehicle had power surges.*phproblem with transmission slipping and windshield freezing. *mr
2003 liberty gear was in park made a loud roaring noise and accelerated. When the vehicle suddenly went out of control, it crashed into a brick wall of a building.
While driving, vehicle shuts off. Dealer states that vehicle needs a new fuel injector pump. Vehicle has been repaired five times for the same problem. Please provide additional information. Ph
Vehicle operates properly through 3rd gear prior to the torque converter clutch engaging.once the torque converter clutch engages, there is a noticeable slipping.this is evident at/and above 50 mph, both on 3rd gear (with od off) and on 4th gear (with od on.)the slipping is not intermittent; it occurs once the vehicle is hot, and when there is a increase in engine load,such as when going up hills (long grade) or when the throttle pressure is increased. It is also most noticeable with the air conditioning on.the slip stops (or at least i do not feel it) once the tcc disengages.
While driving between 40 to 50 mph the entire vehicle vibrates. Dealer notified. Please provide additional information. Ph
Vehicle transmission shifts erratically and violently.
I have a 2003 jeep liberty, with 36,000 miles.in a span of nine months, my transmission has went out 3 times.i don't haul anything with my jeep, nor do i drive uphill.the jeep service department has chosen to either repair the transmission or use a rebuilt transmission, in spit of my consistent transmission problems.the transmission problems consist of my car not able to go over 30 mph, the rpms shoot up to 6 or 7 and will not come down, and when i try to go faster than 30 the car jerks and smells like something is burning.
For most of the year i have been having trouble with my jeep libert automatic transmission.i have had several problems with it and the dealer still has not resolved the issue.i am being told that they cannot replicate the problem.i describe the following as the problems. At a full stop while holding down the brake the trans mission will shutter and make a banging noise.the transmission shifting at lower gears is rough. It is not in a like new condition.he transmission makes a grinding noise.the vehicle has stalled 3 times do to the transmission problem. Thevehicle has lurched forward at a stop sign/light.if not for holding down the brake the vehicle would hit the car in front of me.the transmission has shuttered as it changes gears while driving. Mainly at slow speeds.i consider this to be a safety issue with the vehicle.i believe the transmission will fail and i fear it will cause an accident.i have made every attempt to resolve this with the dealer.the transmission has been reconditioned twice.once on april 5,2004 and the other on may 26, 2004.the vehicle was returned to me but the problems reoccurred after a short time.i have called daimler chrysler customer service line and talked to several reps. I have file numbers 12578676 and 12805501. I have also spoken with service manager david cargail and distric manager bruce shirley.nothing has been done to address the problems that i am seeing.i have included the copies of the receipts from the service calls that are related to the transmission problems. I am missing some of the earlier once from this year and will send them if i locate them.i did take the vehicle in today and david cargail test drove it and refused to give me a receipt that i had taken it in to get it looked at.he said that i should have enough documentation that i needed.
Transmission hesitates / lurches randomly.car stalls out, increasingly frequently despite repairs.when engine cuts out, lose all power steering brakes etc - so far only at low speeds but progressively worse - seems very similar to jeep commander recall at higher speeds.rpm needle goes wild after engine cuts out.can restart and limp a few miles, then need tow - 2x towed in 1 week, 3x towed in 2 months, and 4 trips to shop without results.car currently stuck upstate ny where i was trying to vacation -and chrysler/jeep not so cooperative.there's plenty evidence of stalling problems on internet for 4-5 years - see edmunds.theories:deceleration / rpms below 1000 make engine cut out.solenoid is pulling battery amps =12 and causing havoc in ignition system, short-circuiting sensors.thermal computer module damage.computer scans for diagnostic codes definitely not reliable.by relying only on computer module for diagnosis, dealers are only making the problem worse because they are sending cars back out without fixing root problem, causing more damage. I had wheel sensor found corroded 6/3, crank sensor fail 8/6 and cam sensor failed 8/10.sensors don't fail sequentially nor so fast.something is causing sensors to fail.and while sensors not working they are causing damage of their own...computer, ignition coils (all 6 needed repair in 1 case where burned out).who knows if the spark plugs, fuel pumps, injection cleans, and throttle body cleans work ornot.(some say tb cleanout is important if stalls are at lower speeds - less air inflow).battery seemed to have issues too soon - may be related.one case where harness wiring rubbed against rear something causing probs.my speedometer broke after 1 sensor repair.separately (unless water and corrosion are the real culprits) brakes and rotors wearing out - replaced 2x in 40k miles.not right.some blog on that, too.
After buying the car as jeep liberty renegade 2003 used at about 40,000 miles.the second time i drove the car on the interstate the car started stalling and running very rough.i limped in for about 15 miles to the repair shop and problem was diagnosed as a faulty crank sensor.that was replaced and car ran fine for 4 years.now with 66000 miles the car stall while driving at low speed.restarted and took car in and problem was diagnosed as a faulty crank sensor again, but part had to be ordered and car was running fine.so i decided to drive car while waiting for the part and next day the car would not start.when tow truck arrived car stated fine but had car towed to repair shop.the sensor was replaced but the shop still was having periodic stalling problem.it was finally diagnosed as a faulty cam shaft sensor which was replaced and now the car is running fine.looks like jeep has a problem with the sensors in the jeep renegade model.
Transmission is making clunking noise when shifting from park, dealer said all are like this.
At approximately 25,000 miles my 2003 jeep liberty renegade's transmission went. I took it too a dealer and they rebuilt it instead of replacing it, i have had nothing but problems and took it back continuous times for them too take care of the problem and they said too just keep doing figure 8's with it too get the fluids to run through properly!! so this obviously didn't work, dah!! and they kept putting me off until they finally said, oh it's been too long now and we can't do anything about it!this company is now out of business and the tranny has not gotten better in fact gotten worse!!it was a default transmission obviously and i'm still having serious issues with it.is there anything that can be justified for me????
The transmission is leaking and the car has only 4,000 miles on it. Also, the rear wheels are making a loud squeal when driving the car for the first time of the day. Dealer said wheel noise is due to a needed rebuild of disc brakes and the manufacturer is aware of the problem.i am on a waiting list to get my brakes fixed.however, the tranny should not be leaking at only 4,000 miles.
While driving at any speed automatic transmission shiftedfrom any gear to neutral. Dealer on different occasionsreplaced the computer, and automatic transmission. But problem still persists.
Dt: contact states while vehicle is in park i will accelerate.the local service dealer reprogrammed the powertrain control module. However,this did not remedy the problem.
My vehicle has a recall on the air bags and the vehicle can not be corrected. I was told the jeep dealerships do not have the parts to fix it. Also, the pcm component of my vehicle needs to be replaced and the chrysler dealership has discontinued the part, an aftermarket part can not be found and none are on back order. My vehicle is still under warranty and the warranty department is sending the pcm to have the part refurbished but will not guarantee the part. My concern is the cars safety is not guaranteed due to the recall on airbags and the pcm is the main computer part for the car, if it can not be guaranteed to be safe and running what are my options?
My six-year-old climbed into the front seat of my 2003 jeep libertyand without the key or stepping on the brake pedal moved the transmission selector from park to some other gear causing it to roll down a driveway where people were.with great fortune, no one was struck or injured but when the car silently rolled away the results could have been catastrophic.this problem was repeatable.without the key turned forward, the transmission can be moved from park without stepping on the brake.with the key forward, it functions properly.jeep reported no recalls and was willing to fix under warranty.
I have two issues. The first being that i received the recall notice for the lower ball joints on my 2003 jeep liberty. I contacted the dealer on nov. 16, 2006 and was asked for my name, number, and address. The man told me that the parts were not in stock and had to be ordered which may take 4-5 weeks. He said they would contact me as soon as the part came in. It has been two months and i have yet to be contacted. Recalls are supposed to be done in a timely manner. Is this "shortage" of parts really the problem or it my local dealer.my second issue is that of the floor shifter. The last two times i drove my jeep, it refused to go into park or 1st gear. I tried pressing harder on the button on the underside of the shifter, turning my vehicle off, and giving it force. The first time i ended up driving to my local mechanic who couldn't get it into park at first either, after giving it some force it went in, however he seemed to ignore the fact that it was a problem with the vehicle and told me to "make sure i press the button in when trying to put it into park." it happened the following day when i was parking in front of my home. I struggled for 15 minutes, then drove around the block and tried again. I went into park although not smoothly. I will be contacting the dealer tomorrow. I was wondering if anyone else had this issue and would it be covered under any warranty. I have had nothing but negative experiences with dealers, therefore i am dreading having to take my jeep and pay for a "defect". Please if you have any information on these issues, let me know. Thank you for your time.
Transmission and engine lights came on upon towing a coleman "yuma" pop-up camper.took in to dealer and dealer found that torque converter to be bad along with gear wear.transmission needed to be replaced and gear wear repaired.car has only 8,000 miles on it and it is the first time the car has towed anything.the car should not have had a problem since it is rated with a much higher towing capacity than the coleman "yuma" is.the dealership is trying to tell me that this is an isolated incident of a bad transmission, but upon further investigation with jeep forums on the net, 85% of liberty owners are experiencing problems with their transmission after 8,000 miles! one owner has had his transmission replaced 3 times!the dealership said this was covered under my warranty this time, but that it would not be covered next time.if the transmission is faulty on all of them, i don't want to get stuck with a lemon on a brand new vehicle!
For most of the year i have been having trouble with my jeep libert automatic transmission.i have had several problems with it and the dealer still has not resolved the issue.i am being told that they cannot replicate the problem.i describe the following as the problems. At a full stop while holding down the brake the trans mission will shutter and make a banging noise.the transmission shifting at lower gears is rough. It is not in a like new condition.he transmission makes a grinding noise.the vehicle has stalled 3 times do to the transmission problem. Thevehicle has lurched forward at a stop sign/light.if not for holding down the brake the vehicle would hit the car in front of me.the transmission has shuttered as it changes gears while driving. Mainly at slow speeds.i consider this to be a safety issue with the vehicle.i believe the transmission will fail and i fear it will cause an accident.i have made every attempt to resolve this with the dealer.the transmission has been reconditioned twice.once on april 5,2004 and the other on may 26, 2004.the vehicle was returned to me but the problems reoccurred after a short time.i have called daimler chrysler customer service line and talked to several reps. I have file numbers 12578676 and 12805501. I have also spoken with service manager david cargail and distric manager bruce shirley.nothing has been done to address the problems that i am seeing.i have included the copies of the receipts from the service calls that are related to the transmission problems. I am missing some of the earlier once from this year and will send them if i locate them.i did take the vehicle in today and david cargail test drove it and refused to give me a receipt that i had taken it in to get it looked at.he said that i should have enough documentation that i needed.
On august 11, 2006 while driving home from work, my jeep liberty began to sway. I proceeded to slow when my rear axle including wheels fell off. No warning, the entire rear axle disassembled. The conditions that night were wet, however there was nothing more than that. I had my vehicle towed to an authorized chrysler mechanic. I inquired to what would cause the rear axle to just fall apart this way. I was informed it was because of the impact? there was no impact which was evident by the condition of my vehicle. My vehicle had to be repaired. The left rear control arm and driveshaft had to be repaired and reinstalled in addition to the rear end asm and left wheel and tire replaced.
2003 jeep liberty sport (4x4) vibrates excessively between 45-55 mph.dealership replaced rear drive shaft, which did not fix the problem.this is my second jeep liberty with the same problem.the first was a 2002 jeep liberty sport (4x4) with a vibration problem.the dealership replaced the front and rear drives shafts on this vehicle, which did not fix the problem.this vehicle was replaced by chrysler under the wisconsin lemon law.my concern is that this is a design flaw with the jeep liberty that chrysler does not have a fix for.
Nhtsa recall campaign 03v460000, after taking the vehicle to the dealer for a recall repairsconsumer received a call from the dealer stating that there would be a cost of $3,300, to makerepairs on the lower ball joint.dealer contact:richard gordon. Vehicle was taken to dealer for lower ball joint recall repairs, however dealer found axle and bearings were frozen and needed to be replaced.dealer did not honor recall and wanted to charge consumer $3,300.00 for repairs.
New 2003 jeep liberty with 64 odometer miles has extreme vibration when driving between 45-55 mph.the dealership replaced the front and rear driveshafts, but this did not correct the problem.i have been without my new vehicle for 5 business days. *nlm
While driving between 40 - 55 mph, vehicle driveline severly vibrates.
I've replaced three front drive shafts on my liberty sport within a years time. This jeep isn't abused and is driven in the correct mode for the road conditions. The belief is that the four wheel drive will not disengage properly but no one seems able to find the root cause of these malfunctions. I basically have no "shift on the fly", and must be stopped with the vehicle in neutralwhen engaging or disengaging any four wheel drive mode. Sometimes it requires many attempts to fully disengage!if unable to disengage the four wheel drive, even full time mode, the front drive shaft comes "unglued" where it connects to the transfer case and basically makes the vehicle unsafe and unable to drive until the front drive shaft is removed, which in turn nullifies the four wheel drive feature.
Vehicle: 2003 liberty ltd with 110,000 miles. Upon acceleration from a dead stop, or when coasting then accelerating, or shifting under light-to-neutral throttle, there is a noticeable clunk from the rear differential, similar to a worn universal joints. Took it to the dealer and found that the spider gears were extremely worn creating abnormal clearances. The dealer stated that this is a common problem with the 2003 model (others?). This is likely due to a poor design or materials. Broken or dislodged spider gears have the potential to seize the rotating assembly and send the vehicle into an uncontrolled skid. Parts ordered aftermarket to be installed on a date tbd.
The contact owns a 2003 jeep liberty. The contact had not experienced a failure until after the vehicle was repaired per nhtsa campaign number: 15v673000 (air bags). A day after the repair, the vehicle stalled without warning. The vehicle was able to be restarted and was driven to the contact's residence and parked. The vehicle was taken back to the dealer where the speed sensor was replaced, but the failure continued. The vehicle was taken back to the dealer where it was diagnosed that the differential needed to be replaced. An independent mechanic took pictures of the differential and the contact took the part back to the dealer. The contact was waiting for a response from the manufacturer to determine a repair solution. The failure mileage was not available.
Excessive driveline vibration and noise under load/acceceration. Differential. Been to dealer twice with no repairs. Noise getting progressevly worse. Jeep shakes violently above 80 mph.
The contact owns a 2003 jeep liberty. The contact stated that the vehicle shook while driving. The contact replaced the front passenger side tire and hubs; however, the engine still felt as if it would fall out of the vehicle while driving. The vehicle was taken to demontrond chrysler dodge jeep ram (888 i-45, conroe, tx 77304) where it was diagnosed that the driveshaft. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 190,000. Vehicle was repaired.
There is a problem with the front drive shaft have been looking on internet to see if can find part and this looks like it has been a problem since at least 2005 with these vehicles i know mine has a rip in the boot and the front drive shaft has a lot of play in it i don't know if it could lock up and flip the vehicle or not but it really can not be all the safe and also the locks not working properly on them this is also a ongoing problem but mainly the drive shaft. You put it in four wheel drive and it sounds like you are going up a hill on a old wooden roller coaster would best describe it. The vehicle is not taken four wheeling only used when it snows and i have to use it.
There is a humming noisecoming from the truck when reaching 60mph also the jeep vibrates at that speed. I have taken it to warnock in cedar knolls after spending more than 3 days back and forth they advised it was the driveshaft, left the jeep with warnock only to find out that the condition is under investigation, so the truck is not fixed and i can't take it more than 60mph..
Vehicle shaking/vibrating/loud hum at 50+ miles per hour and faster.
Received a recall notice on my 2003 jeep liberty on 9/15/2006.recall parts were ordered through carbone in yorkville, ny.to date the parts have not come in from chrysler.carbone keeps telling me i will get a notice next week when the parts come in.
Parking brake failure while loading my boat nearly cost my son and myself our lives.backed truck and trailer onto ramp to load boat.noticed the truck slipping on the ramp and suddenly rolled off the ramp hitting my boat and my son had to crawl out the door and swim for safety.he is six years old.vehicle was not running with the transmission in gear and the parking brake engaged.
Vehicle experienced acceleration surges.*mr the surging occurred at random times above 25 mph. The acceleration surge also occurred with the cruise control engaged.also the manual transmission would not shift into fourth gear at highway speeds.if a shift was missed, the transmission winded up but no power was transferred to the wheels.with the clutch engaged, the transmission could not be put into gear until the transmission winded down.
While in four wheel drive the vehicle went out of control when the brakes were applied.manufacturer was contacted, but the cause was undetermined.for approx 1 year there were 16 separate incidents that occurred while vehicle was in 4 wheel drive. At 25-45 mph vehicle spun out of control.driving one direction vehicle spun to the opposite direction.
Ball joint failure three times.emergency brake on five speed never has worked properly.replace engine at 70,000.now the card end joint for the four-wheel drive is not working correctly.my biggest complaint is the ball joint failure for the third time.this issue also causes chain reactions in the tires i have had three sets of tires wear uneven and i wrote the company the first time to complain and got no response.i use my jeep to make my income and do not trust it any more.i do not recommend this vehicle to any one and will not pass it on to any family member.
2003 jeep liberty purchased in 2002 has had problem since purchase. The vehicle acts like it is in 4-w drive when it isn't. When attempting to make even gentle turns there are loud cracking sounds and grinding noises. This does not happen all of the time and will go many months without the problem. There have been multiple witnesses to the noise and the hopping of the car when attempting to make the turns. Hopping is most evident when attempting to pull into a parking spot even when making a wide turn to avoid a hard/tight turn into the space. The noise and hopping again occur when trying to pull out of the parking space. This happens in 4-w drive as well as when out of 4-w drive. I have reported this to the dealer who does not record my complaint but only states that i can pay for a check of the transmission if i want. They stated that it was common for jeep liberty vehicles to hop and make this noise when in 4-w drive. Now that my car is out of warranty it has gotten worse and the problem was never fixed. Please investigate this problem before someone is killed. I lost a son last year. I cannot afford to have my transmission, transfer case, etc. Repaired because i am struggling financially. Just recently the light has stayed on stating i am in part-time 4-w even though i am not. The perform service light has stayed on ever since the very first service on my vehicle in 2002. The dealer does not fix anything. During one service the vehicle bolts were left off and i was told that the car didn't really need those they were just to prevent rattling. They also charged me for a fuel and air filter during a service which was not put on my car. When taking my car to the firestone dealer the very next day to have tires put on they showed me my filters (still on the car) and told me to report it. The dealer is the lithia chrysler jeep dealer located at 3223 mill street in reno, nevada. They should be investigated as to unethical practices.
The contact owns a 2003 jeep liberty. The contact received notification of nhtsa campaign number: 15v673000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the seat belts failed to lock in place. The failure mileage was 136,000.
The contact owns a 2003 jeep liberty. While driving approximately 25 mph, the engine stalled without warning. The vehicle was restarted. When the accelerator pedal was depressed, the vehicle suddenly stalled and crashed into a telephone pole.the air bags failed to deploy and the seat belt had not restrained the contact. As a result, the contact sustained back and neck injuries that required medical attention. A police report was filed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 150,000. The vin was unavailable.
The contact owns a 2003 jeep liberty. While the vehicle was stationary, the driver's seat belt malfunctioned. The contact stated that the seat belt would not latch when prompted. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 1,361.
Recall r06 only partially performed by jeep dealer ..passenger seat electronics having to do with airbag deployment / seatbelt restraint, were disconnected by dealer as per fiat chrysler.parts are still not available to complete this r06 recall.passenger life may be in danger.
The car had been acting funny , going fast then making a noise and going ok again. I am not a fast driver as in november my husband of 32 years , passed after being in a hit and run , from people with no insurance , my life is pretty much hell . I was starting to smell something funny like burning and i thought i maybe a tire or strut. I was at a signal second car in and loots of traffic , including school buses. There was a gas station about 30-40 feet from me , but the first car went in to get gas , so on second thought going by the pumps was not a good idea , so i put on signal and tried to pulled over . Carwere speeding past me and the car began to accelerate and it will to the right,i turned left or pulled to the left , crashed into a pole hard . Seat belt went flying off , air bags on side did not go off , but front ones did . I broke my leg and bruises, plus a black eye. Since the week before i lost my job , i am doomed , have to try to find a job , because i can:t my carget unemployment. I loved my car first and only car i have ever had.is there anything you could do to help as i have had many recalls and had them checked, but those is just so strange i thought i had .
2003 jeep liberty. Consumer writes in regards to airbag system occupant restraint control, fuel tank, front suspension upper control arm ball joints and lower ball joints safety recall. *ldthe consumer was unaware of all the recalls before being sold the vehicle. The dealer would not assist with the repairs.
Took jeep to chrysler/jeep on front st. Binghamton, ny 4-16-15 said i had to wait for chrysler co to contact me for recall, never did, soneone unplugged it, light is on all the time.not safe
The contact owns a 2003 jeep liberty. The contact stated that their vehicle was previously included in an unknown recall for the air bags. Prior to receiving the repair, the air bags deployed without warning or impact. The contact stated that the air bags were replaced; however, due to the deployment, the seat belt warning indicator was currently illuminated. The contact took the vehicle to the ed voyles chrysler jeep dealer in marietta, ga where it was diagnosed that the seat belt pretensioner failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 280,000.
I have received three notices regarding recall on the orc module for jeep liberty 2002 and 2003. Each time notice had been received i attempted to schedule service appointment to have this issue rectified.each time was told there was a back log because of number of recalls and couldn't give me when this part could be replaced.needless to say im receiving another notice stating the seriousness of this matter but no indication when part will be available.i drive everyday and my safety is at risk as and it is now over a year with no resolve.
I took my vehicle to the dealership to have the orc module replaced as part of recall campaing r06.the service writer informed me that after r/r of orc, they had to replace the front impact sensors, which was not part of the recall, and afterwards they could not communicate with the orc and it would cost me $100.00 or soto have issue diagnosed.i couldn't afford it and now have no air bags.also after leaving the dealership i noticed the pass. Seatbelt is in a constant locked position while the drivers side seat belt never locks even when brakes are applied. Fcasaid i wld need to pay for the diagnosis & iffound to be related to the orc recall fca would reimburse me but i can't afford the diagnosis fee.so now i have to drive a vehicle with no air bags and no seat belts.how can this be considered a remedy to a recall situation?fca stated that it did sound like it would be related to the orc recall.if that is the case why should i have to pay for the diagnosis?it doesn't sound like to me that fca truly cares about the safety of their customers.is there anything that can be done to get this rectified without cost to the customer? this happened in may of 2016 & i didn't know i could report the incident to anyone or should even question it until i spoke with a neighbor who used to work for a dealership who advised me to look into the issue further as he said it didn't sound right to him.
The airbag system occupant restrain control module was replaced on the vehicle.the airbag light remains on and the service center stated there is a faulty module indicating a seatbelt issue after using the machine that reads codes.we were advised to contact vehicle safety.the service center is pellegrino chrysler jeep, 241 n. Glassboro road, woodbury heights, nj 08097.phone number 856-848-2822.please contact on this matter.thank you.
Please address immediately as a safety recall notice. _____________________________________________________________________________________ according to nhtsa action number: ea05022 there was a seat belt defect investigation regarding 2002 jeep liberty's.this report states that "a change was made to the tooling used to produce the buckles". __________________________________________________________________________________________________________________________________________________________________________i am contacting you to report that the change did not fix my 2003 jeep liberty seat belt buckle which appears to have an identical problem wherein the seat belt buckle is failing to latch properly as described in nhtsa action number: ea05022. ____________________________________________________________________________________ i have already tried to contact jeep customer relations and my local jeep dealership to obtain a resolution, but unfortunately they were unwilling to assist. __________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
I got a recall letter fro my jeep liberty 2003, to arrigo chrysler, 6500 okeechobee blvd. West palm beach, fl i got a recall on my air bag. I told the services manager that my air condition was not blow cold. I was at the dealership for 2 hours. When the services manager told me my jeep was ready. I when to pickup my jeep, and got a bill for $249.00 for recharging my air condition. When i got in my jeep, and trun on my air condition, it was worry then it was when i brought it in. I took my jeep back to the services manager and told him my air condition was not working. He told me it had to run before my air condition would get cold.when i got home my air condition still didn't work and call the services manager for a week without a return call. I just move to floridain january of 2015, on the 12th of that month, i was rushed to the hospital and had heart surgeon. I on disabity and don't have money for services not received.you can check on all my services , done on my jeep, in denver, co. And see i always paid my bill for good services. I need my $249.00 because my jeep was not services, and my seat belt light and air bag light been on every since i brought my jeep, to arrigo chrysler, invoice number is 488252.
The contact owns a 2003 jeep liberty. The contact received notification of nhtsa campaign numbers: 15v046000 (air bags) and (seat belts). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. Updated 05/10/17*ljupdated 09/06/2017
I was driving 60 mph down sh 75 when the air bag light came on. A few seconds later the air bag deployed. It hit me in the chest and startled me. I had burns on my arms and it ripped a fingernail back. I thought i broke my thumb, the impact was so hard.thankfully, i was able to keep my jeep on the road. The driver side air bag is the only one that deployed and now the seat belt does not work properly either.
I was sitting in line at the pharmacy my 12 year old son was sitting in the rear drivers side seat with seat belt on the seat belt began tightening as he changed position and each time he breathed it tightened around his chest he couldn't breathe and rushed him to the fire station 1 block away where they cut the seat belt, other than being able not to breathe there was no other injury thanks to my quick action. We tried to release the seat belt and it would not release. The front drivers side seat belt sticks and sometimes you get stuck and have to release it with a small stick like object.
The contact owns a 2003 jeep liberty. While the vehicle was parked, the seat belt became inoperable. The failure recurred on several occasions. The vehicle was not diagnosed or repaired. The vin was included in nhtsa campaign number: 15v046000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The vin was invalid. The failure mileage was 150,000.
Just got another recall notice..safety recall..m35/nhtsa 12v-527occupant restraint control module filter circuit this is one of many recalls..with no parts available..how many recalls will it take to recall this dangerous chrysler..how many accidents,deaths..money spent for a lemon..tell dan reed..i havenotified the proper higher ups..maybe they can handle this..since your dept. Cannot.
While driving an extremely short distance from my home driveway (maybe 50 feet), my "driver side" seatbelt pretensioner and airbag deployed.there is already a recall for airbag/seatbelt pretensioner on my vehicle (m35 (12v-527) or n13 (13v-040)r06). When i brought my vehicle into suncoast chrysler dodge jeep ram, they to told me the recall was for only the "passenger side" and "driver side" was not part of the recall. They said they could not find any reason why the "driver side" airbag and seatbelt pretensioner deployed. They said the cost to replace my airbag and seatbelt pretensioner would be just under $1500.
The occupant restraint control (orc) module has a chance of experiencing an electrical overstress condition.part has not been shipped to my dealer as of 7/29/2013.m35/nhtsa 12v-527notified close to 6 months ago.
I just received a call from jeep that an outstanding recall is still on my vehicle and looking back some months ago, i brought my car into a dealer to have all of the recalls fixed and they said they need to order a part for one of the recalls.i never received a call back stating that the part was ready to be installed.had it not been for this current call from jeep i would have forgotten all about it. I just don't have time to keep bringing this car in and waiting for parts to be installed on it.
My airbag light was showing up intermitent , now will stay on permanent. I am afraid to drive it and have an accident.
2003 jeep liberty.consumer writes in regards to vehicle airbag and seat belt issues at dealership. The consumer stated the dealer did not want to give him an appointment, because they needed authorization.
The contact owns a 2003 jeep liberty. The contact stated that he had to use excessive force to remove the front driver side seat belt from the buckle. The vehicle was not taken to have the failure diagnosed or repaired. The manufacturer was made aware of the failure, but offered no assistance. The failure mileage was 119,000.
The contact owns a 2003 jeep liberty. The contact stated that while driving 65 mph, the front driver's air bag deployed. The front driver's seat belt also seized and could not be loosened.there was no crash and no warning prior to the failure. The contact merged onto the shoulder for a couple of minutes and then the vehicle was safely driven home. The dealer was notified and stated that there were no recalls addressing the failure. The manufacturer was also notified and stated that there were no recalls on the air bag. The vehicle was not repaired. The failure mileage was 175,000.
Complaint received via e-mail. My wife, son, and i were involved in an accident. We hit an ice patch on i-80 east mile marker 128. We went down a bank and hit a tree head on at aproximatly 50 mph, andseat belts/air bags did not work. I contacted jeep, and was told that an investigator would go and look at the jeep, and they would get back to me. I then contacted the garage where my vehicle was being repaired, and asked the owner if the inspector had been there. I was informed that he was, and that he did not even know where the air bag sensors were located. A few days later, i recieved a letter informing me that the air bag didfail, and that it should not have gone off, my vehicle had $9000damage at the front end.i am concerned that the vehicle was not safe for myself and family. I did some research on www.nhtsa.dot.gov and found that 9 other 2003, jeep libertys had the same problem.
Something was preventing my seat belt from being latched. I looked down to find something that looked like a round metal bead stuck inside. I pried it out with a pen. I was then able to latch the seat belt. Then about a week later while driving my seat belt came unlatched. I relatched it only to have it happen over and over again. I went to the dealer to find out i have to buy an entire new seat belt assembly. You cannot buy just the buckle. After researching this website, i see there is an investigation on 2002 jeep liberty seat belt buckles. My car is 2003, however, the dealer informed me that 2002-2005 are the same part.
2 car accidents where another car hydro-planed into front driver side corner of my 2003 jeep liberty. The airbags did not deploy. The vehicle then was forced off the road at a 90 degree angle and we went off the road down a slope about 20-30 feet until we hit an embankment. My seat belt did not hold me and i hit the rear view mirror. I suffered a concussion with 1/2 hour of memory loss and a wound to my head that required staples to close. The car was registered a total loss by the other drivers insurance company...electric insurance company claim # 2003081105302.*la
Rear passengerside and driver side seat belts won't retract back into it's holster because the belts were unraveling.dealership inspected the seat belts, but could notdecide why this was happeningbecause where the belts were unraveling they were not coming in contact with anything.dealership might be able to cover the belt to correct the issue. If this was not possible the entire seat belt assembly has to be replaced.
Rear driver's side seat belt released without touching the buckle.
Both rear seat belts were shredding after very little use and had to be replaced under warranty. It appears the plastic housing of the seat belt retractor is too sharp and the belt rubs against it when used causing damage.
Defective rear seat belts, comming apart on both belts, exact same spot in rear of jeep liberty.
Champion chrysler-jeep inc safety recall f23 customer is very upset that after getting recall fixed that she had to pay out of pocket for the upper ball joints**ccthe dealer stated the rear right seatbelt does not latch and the left right power window does not work. The consumer has provided the invoices for repair. Update
2003 jeep liberty had defective seat belts, both in the rear, coming apart at the exactsame spot. Thesame daythat contact had thejeep in the shop another woman had the exact same problem with her dodge suv. Contacted chysler ,who said they would cover the parts only if i paid the dealer over $100.00 in labor costs, which wasunfair since it wasa clear defect. The beltswerebasically unused.
2003 jeep liberty limited. Drivers powerseat adjuster failure. All 4 brackets holding theseat to the power adjuster has failed. You can lift the drivers seat off the power seat adjuster and the seat tips backwards while the jeep is in motion. My jeep is not able to be driven at all because the broken seat is a severe safety problem. I have contacted eastgate chrysler, dodge and jeep, indianapolis, indiana about this safety problem andsaid that this not a recall problem. I was also told that the power seat adjuster is on national backorder with a delivery date of unknown. I contacted the jeep home office about the broken power seat adjuster.i was told that they are aware of this problem and the power seat adjuster problem also includes the jeep grand cherokee and the chrysler 300. They also told me that they will not help me with my problem. I have done some research and i have found this to be a wide spread problem. The power seat adjuster brackets are made out of very thin stamped sheet metal [.015 thick].all 4 mounting points failed within 2 days of driving. When the last mounting point on the power seat adjuster failed, it nearly caused me to have an accident when the seat tipped backwards. I have currently secured the driver seat with heavy duty tie wraps. I have also taken the jeep to some welders to try to weld the power seat adjuster brackets mounting points repaired and was told that the metal is too thin to be safely welded. The drivers power seat adjuster on my jeep has not been repaired as there no parts available.
The contact owns a 2003 jeep liberty sport. The contact stated that the seat adjuster assembly fractured and as a result, the seat was unable to be adjusted. The vehicle was not taken to the dealer. The manufacturer was made aware of the failure but did not offer any assistance. The vehicle was not repaired. The failure and current mileage was 71,705.updated 07/09/13*lj updated 07/12/2013
The driver's power seat adjuster bracket has failed.the right rear bracket has broken free from the rest of the seat.the seat can now be manually tilted forward.i am concerned that the seat will become totally dislodged during operation of the vehicle..
Drivers side bracket for power seat brokenwhen i stopped suddenly.currently seat is not attached.what is the point of seat belts if the seat is broken.can't find a replacement.all the ones in the junk yard are broken and chrysler has no stock.
Rear brackets holding the seat to the power adjuster has failed. You can tip seat forward and when emergency breaking is needed seat shifts moderately forward.this is a hazard to me as the driver.
During an auto accident where i was side swiped on the driver's side, the 3/4 seat on the passengers side unlatched and folded down.
I want to complain about not being able to get the recall on the passenger side air bag fixed.i was told by adam samuals chrysler in aransas pass, texas, that the part is no longer available??????so, i "did" have the "rear structure reinforcement" done already.and it was at that time that they told me that the part for the air bag recall was unavailable on the 2003 jeep i have.absurd!i also had a problem with my driver seat assembly.i cannot make the back of my seat go up or down, which, depending on who drives the jeep, is now a problem.the cost to replace the seat assembly, with labor, is about $500.00!absurd!can you help me?i have taken such excellent care of my jeep since purchasing it in 2005, used, at don johnson motors in brownsville, texas.i have replace most small parts when needed and have my oil changes done every 3,000 miles.i cannot afford a newer vehicle at this, or in the near future for that matter either.i must keep what i have in excellent working order.please help me with my problem.
3 of the 4 driver side seat mounting brackets broke where the seat mounts to the floor.this is dangerous and i fear that driver's seat will come completely unattached from floor of vehicle in an accident, sudden stop or very soon!many others seem to have these exact same problems with seat mounting brackets. Jeep, chrysler nor dealers will help with these problems!interior lights come on by themselves unexpectedly and sometimes will not shut off when attempts are made to switch them off.light switch control seems sporadic and defective. I fear a short circuit resulting in electrical fire from defective light switch control.
Weld of driver side front seat broke.car has never been in accident.
The contact owned a 2003 jeep liberty. While driving approximately 30 mph in rain, sleet, and snow, the vehicle suddenly accelerated to approximately 70 mph. The contact attempted to depress the brake pedal, but the vehicle did not stop. The vehicle slid across the interstate and crashed into the divider in the middle of the road. The air bags did not deploy. A police report was filed. The vehicle was towed and deemed totaled. The contact sustained injuries to the mouth area, back, and legs. The passenger of the vehicle received shoulder injuries. Medical attention was received. The dealer and manufacturer were not notified. The approximate failure mileage was 115,000.*dt
The contact owns a 2003 jeep liberty. The contact received notification of nhtsa campaign number 13v252000 (fuel system, gasoline , structure ) and attempted to have the recall repair performed however, the parts were not available. The contact had been waiting for over one year and the parts had still not become available.the contact had not experienced a failure in the vehicle.the consumer syayed the parts had not become available. The vehicle has been rearended twice due to failure. Updated 2/26/2015
Inspecting customers jeep liberty for no brake complaint, vehicle would not stop, upon inspection found p/s front brake hose rusted off at steel crimp at hose attachment point, inspected d/s hose found severe rust under foam pad around crimp.seems like a bad design and very dangerous in my opinion.
On 8-15-2018, i (driver/owner of a 2003 jeep liberty sport) was leaving my parking spot at a convenience store. When i put the vehicle in reverse, it immediately started speeding backwards. When i applied the brakes with all the force i could muster, it failed to stop the vehicle. The tires were squealing & black tire marks were left on the pavement. My vehicle stopped when i slammed into the front end of a parked car which was next to a gas pump with the driver inside. Fortunately nobody was hurt. No police report was filed but my insurance company was called immediately to report it."takata recall"i went to the local jeep dealership (bluebonnet jeep in new braunfels,tx.) with the recall notice in hand. The employee in the drive-up service lanecalled the office to verify if part was in stock. It was not. She made an appointment for 2 weeks from that date. I returned with my vehicle on my scheduled appointment date & was notified by a different employee that part(s) were still not available & was told that an individual needed to inspect my vehicle first but he didn't know when the inspector would be available to do it. I told that employee that they weren't serious about replacing the part(s) needed. So i got back in my car & drove home.
Turned left out of the doctors office, drove approximately 50 yards and attempted to stop at the stop sign (making a right).the vehicle's engine, however, began accelerating and despite applying extreme pressure to the brake, continued to move forward while the engine accelerated faster.i ultimately ended up throwing it into park and then turning off the ignition to kill the accelerating engine.i have no idea what the rpm was, but it was loud!this also happened 2 weeks ago (first time - very cold morning) and i ended up throwing it into park and turning off the key like today.todays temperature was around 40 degrees.fyi - i was in the process of making a right hand turn when this happened and had slightly turned the wheel.after the first incident, i began doubting that this had even happened.in hindsight, despite several blogs on the internet, i am absolutely positive that i did not push down on both the accelerator and brake at the same time.after todays incident, i immediately called our local car dealership to schedule an appointment and then attempted to recreate what happened.under various scenarios i bumped the steering wheel cruise control buttons (while stopped, while stopping, while accelerating) but could not cause the runaway acceleration to repeat itself. We have an appointment at our local dealership this friday, or as soon as we can drop it off.candidly, i'm scared to drive this vehicle at this point!
I was leaving from work going about 45 mph, i smelled electrical components burning,before i could pull the jeep over to the side of the road it shut off unexpectedly leaving me with no power steering and no power brakes,i nearly lost control of the jeep,by the time i got to the side of the road the smoke had filled the cabin,the smoke was coming from front drivers side dash. Now i have no headlights,wipers,door locks, radio,alarm,int lights,speedometer,engine light is now on. Mechanic investigated and found that the bcm has a large burn hole in it the size of a silver dollar,i was very glad that my daughter was not in the jeep with me that day,,
The contact owns a 2003 jeep liberty. The contact stated that while driving at various speeds and depressing the brake pedal to come to a complete stop, the vehicle would lunge forward. The brake pedal required being depressed several times in order to stop the vehicle from lunging forward. The contact stated that the failure occurred intermittently without warning. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 140,000.
On march 3, 2015 i was driving down my street and it has a semi-steep decline and my brakes locked up going down. I pumped my brakes and had my brake pedal to the floor board. My jeep liberty failed to stop sending me through an intersection through a small open field and over a small embankment landing on the roof of my jeep. I had to be transported to the hospital to be checked out. But, from the damage to the jeep it is most likely totaled.
The contact owns a 2003 jeep liberty. The contact stated that brake fluid was leaking on the passenger's side of the vehicle and the brake warning light illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 103,000.
The contact owned a 2003 jeep liberty. While driving approximately 25 mph in snowy weather, the vehicle failed to stop when the brake pedal was depressed. The vehicle crashed into a bridge abutment. The frontal air bags did not deploy. The contact suffered a concussion and chest bruises that required medical attention. The contact was treated and released. A police report was filed. The vehicle was destroyed and towed. The manufacturer was not notified of the failure. The approximate failure mileage was 168,993.
I was driving down a 2 lane country road, within speed limit, road conditions excellent.i have a pristine driving record.i rounded a bend and was approaching the straightaway and although i steered to straighten the vehicle, my jeep continued to go to the right.i turned the wheel harder to correct the direction and the jeep veered to the left into the oncoming traffic lane.i managed to get the car back to the right side of the road, but the car hit the gully on the side of the road and crashed into a tree stump. Although i applied the brakes the car felt like it skidded to the right and the antilock brakes didn't engage. When i crashed into the side of the road ibroke the front wheel and damaged the rear wheel, broke the lower control arm, damaged the suspension and steering knuckle, and did some body damage.when i queried the dealer about how this could happen, they said they knew of no defects on the 2003 liberty.after finding the information on the internet about the lower control arm/ball joint recall, and calling the dealer again with this info, the dealer said, oh yeah, they knew about that, but "don't pay much attention to recalls."i had the car serviced by my dealership on 12/16/03, the day after the recall notices were supposedly sent to customers (i still haven't received one as of 2/3/03), but they never mentioned the recall or scheduled the replacement of the defective part.i am available for contact if there are others out there who have experienced similar failures.
While i was approaching an intersection (the speed limit was 45 mph), i tried to apply the brakes and they were locked. My steering was also locked that i couldn't turn. Thank god the signal just turned green for me as i coasted right through it and finally came to a stop on its own. I am very unhappy with this vehicle. I could have been in a serious accident, or better yet, dead! i no longer feel safe in this vehicle. My lease is up in 11 months and i will no longer purchase a daimler chrysler vehicle.
Bought the 2003 jeep liberty brand new in may, 2003. Now a year and seven months later, we still have squealing brakes. The dealer in wichita has replaced the pads 2 or 3 times, and re-surfaced the pads once or twice. They've now decided that they will need to replace the back brakes, including the roters. These parts have been ordered, and we are waiting to have this work done. Additionally, the automatic transmission started downshifting hard from 3rd gear to second gear, and down to first gear. They replaced some parts in the transmission, and this problem appears to be fixed. We'll see! they blamed the rusting brakes to "humidity"...the car now has only 7,200 miles on it, and has been kept inside the garage every night of it's existence. The dealer claims that all the squealing and rusting of the brakes are due to the "humidity" in the air. We live in the exact middle of the us in kansas. There's not a lot of moisture in the air inside of my attached garage. This brake problem has been ongoing from mid 2003 to the present time in december of 2004. The car only has a little over 7000 miles on it...the dealer said that "the problems might go down if we would drive the car more often." we would not recommend a jeep liberty to anyone we like.
Bought the 2003 jeep liberty brand new in may, 2003. Now a year and seven months later, we still have squealing brakes. The dealer in wichita has replaced the pads 2 or 3 times, and re-surfaced the pads once or twice. They've now decided that they will need to replace the back brakes, including the roters. These parts have been ordered, and we are waiting to have this work done. Additionally, the automatic transmission started downshifting hard from 3rd gear to second gear, and down to first gear. They replaced some parts in the transmission, and this problem appears to be fixed. We'll see! they blamed the rusting brakes to "humidity"...the car now has only 7,200 miles on it, and has been kept inside the garage every night of it's existence. The dealer claims that all the squealing and rusting of the brakes are due to the "humidity" in the air. We live in the exact middle of the us in kansas. There's not a lot of moisture in the air inside of my attached garage. This brake problem has been ongoing from mid 2003 to the present time in december of 2004. The car only has a little over 7000 miles on it...the dealer said that "the problems might go down if we would drive the car more often." we would not recommend a jeep liberty to anyone we like.
Bought the 2003 jeep liberty brand new in may, 2003. Now a year and seven months later, we still have squealing brakes. The dealer in wichita has replaced the pads 2 or 3 times, and re-surfaced the pads once or twice. They've now decided that they will need to replace the back brakes, including the roters. These parts have been ordered, and we are waiting to have this work done. Additionally, the automatic transmission started downshifting hard from 3rd gear to second gear, and down to first gear. They replaced some parts in the transmission, and this problem appears to be fixed. We'll see! they blamed the rusting brakes to "humidity"...the car now has only 7,200 miles on it, and has been kept inside the garage every night of it's existence. The dealer claims that all the squealing and rusting of the brakes are due to the "humidity" in the air. We live in the exact middle of the us in kansas. There's not a lot of moisture in the air inside of my attached garage. This brake problem has been ongoing from mid 2003 to the present time in december of 2004. The car only has a little over 7000 miles on it...the dealer said that "the problems might go down if we would drive the car more often." we would not recommend a jeep liberty to anyone we like.
While driving 50 mphvehicle lostcontrol without warning. When consumer applied the brakesvehicle surged forward into a guard rail. Air bags failed todeploy.driver sustained back injuries.
The rear brakes had a continuous metal to metal sound.the dealership made several attempts to correct the problem, however the noise still existed.
While braking, the steering wheel vibrated heavily.please provide more information.
Break line came apart in the middle between the fire wall and the brake caliper.
When reversingout of the driveway at various speeds brakes would make a loud metal grinding noise when the consumer depressed the brake pedal.had taken vehicle to dealership, but the problem had not been resolved.
When applying the brakesvehicle fish tailed. Driver was able to maintain control of the vehicle.
Transmission is leaking,brakes squeal when you are backingup. They say it is from dew. It's in the garage at night. The steering is my main concern.it pulls so hard to the right. It's an accident waiting to happen.
While driving on snow and ice at 15 mph consumer came to an intersection and applied the brakes. However,brakes locked up, sending the vehicle through an intersection and into a field. Also, brakes locked up on another occasion, sending the vehicle through another intersection.
I have had numerous problems with this jeep.always detected a rotten egg smell dealer claimed it was the gas.after 1 year of ownership driving it in pennsylvania i could not go up hill without losing ground and smelling something burning.dealer unable diagnose.then in 05 starting having brake grinding and squealing, dealer also claims this is normal operation.i have had to replace the water pump and the catalytic converter and only have 34,000 miles on the car.also had a problem with smoke coming from the rear drivers side tire and burning smell on two occasions, also dealer is unable to duplicate.i believe the 2003 liberties have a problem and no one is willing to check into it.chrysler does absolutely nothing to help.
Brakes failed on 2003 jeep liberty and car ran into home.
I have a 2003 jeep liberty limited with 4 wheel anti-lock disc brakes.they have performed as designed on snow and ice until today when they did lock up and would not release.i was driving on a hill with 4 wheel drive engaged, braked and they locked.harder pressure would not get them to pulsate and release/lock/release as designed.i skidded through a stop sign and off the road and only regained control by accelerating out of the skid. No damage or injury.*la
Jeep liberty failed to stop, brakes locked up and caused skid into rearend of another vehicle.
Dt: the contact stated the brakesroared when they were applied. The problempersistedfor the past three months. During the past few weeks the noise became louder. She tookthe vehicle to the dealer once for the brakes. The dealer did not do any diagnostic testing or service on the vehicle. The manufacturer was contacted, and they referred her to the nhtsa.
Therewas squealing, when driving and turning thesteering wheel. After taking it to the dealer, no defects were found.the rear brakes were inspected. No contact with the manufacturer.
I have a 2003 jeep liberty sport.in 5/06 i took my car to an independent brake repair garage ( s & k muffler brakes)since my car was making a terrible noise on backing up.this shop said that i needed a total rehaul of my brakes as they were frozen in the back drivers side.they told me that they would not fix my car that i only had 24,000 miles on it and the dealer should fix it as it was a defect and they sent me back to the dealer (even though i was out of warranty). I gave monicatti chrysler the paper (estimate) they gave me and i paid for a brake job $165.00 but they did not fix everything that the independent shop said they should.later chrysler llc paid me back the $165.00 when i filed a complaint.on 6-19-08 with only 15,000 more miles on the car i went to get new tires at belle tire.they showed me that on my rear brake i had 80-90%on the passenger side and only about 2% on the rear drivers side.they told me that the brake was still seized up on the rear left brake and that it was almost 100% worn and that the caliper could come out and i would lose all of my brake fluid.they told me i did not have to have it fixed there but i should not be driving the car.i parked it and had it fixed there the next day.there is something wrong in the manufacturing of the rear brakes and i am reporting it to you as i do not want anyone killed when they lose all of their brakes.i calledjeep and was told there were no recalls for the brakes or silent recalls for the brakes (6-23-08).i spoke to mark and then to scott in customer service at jeep.here i am traveling on freeways etc., with no brakes and did not know it.i just had them re done on 8/04/06 so why would i think that anything is wrong.i have all of the bills for all of the above.
While brakes were applied at 60 mph to slow vehicle down vehicle continued at same speed. Pulled vehicle over when more pressure was applied to brakes. Anodor was coming from the brakes.
At 30.890 miles rear brakes locking up, extream hot temps. Burning smell and smoke coming up through the back wheels. The caliper was coverd but i got slamed with a bill of $500.00 for the cutting of the roters and replacing of pads. This system is 4wheel disc-anti/lock.i have 39.000 miles and the others side of is doing the same thing.the dealer at ocean jeep just called and said i have to pay $100.00 deductable on this repair. This was my first brand new car, and i dont have anything good to say.
Dt: the contact owns a2003 jeep liberty renegade.on october 7, 2005 it was raining and it caused the vehicle to hydro-plane.while driving at 45 mph the brakes skidded, andthe contactwas unable to control the steering. This causedthe vehicleto hit a tree. When she hit the tree both frontal airbags failed to deploy.the contact sustained injuries, andunable to return to work for the time being.the vehicle is currently at the dealership.the manufacturer said that the airbags had to meet certain conditions before they would deploy.the insurance companyclaimedthatvehiclehit in a way that the airbag sensor should have picked it up.the contact requested that the insurance company and manufacturer should investigate it.
Dt*:the contact stated while attempting to apply brake pressure at various speeds the vehicle vibrated.this occurred without warning during normal braking on normal roads.the manufacturer was alerted however no inspections have been made.the calipers caused the rotors to warp. Updated 06/19/06.
- the contact received recall letter 06v288000 for the lower ball joint on a 2003 chrysler jeep liberty.she was put on a waiting list on 11/21/06, but the contact has not heard from the dealer.the contact stated that in october 2003, she began to have brake problems.the contact stated she was having difficulty putting the vehicle in reverse gear because she would hear grinding noises which, happened intermittently.the contact took the vehicleto dealerfor repair on 10/13/05, and the failure was diagnosed as the left rear caliper freezing and causing the left rear brake pad to damage the rotor. Updated 1/30/2007 -
The transmission is leaking and the car has only 4,000 miles on it. Also, the rear wheels are making a loud squeal when driving the car for the first time of the day. Dealer said wheel noise is due to a needed rebuild of disc brakes and the manufacturer is aware of the problem.i am on a waiting list to get my brakes fixed.however, the tranny should not be leaking at only 4,000 miles.
I took my 2003 jeep liberty that i purchased november 22.2003 in for a service checkup and with 29000 miles on the car iwas told that half of the rear rotors were rusted away, and only half the brake pad was hitting the brakes. I have had many vehicles in my 52years of life andi have never had this occur. Of course chrysler refuses to admit that they are using an inferior metal product and will not stand behind the what i believe to be dangerous rotors. I have a file number at chrysler which is 12412856. I had the rotors changed at my expense but i believe they are cutting corners in a very vital part of the car. I would appreciate a response. Gerry vesely.
At less than 19,000 miles (@ 50% highway) the brake rotors on three wheels are corroded and pitted.his has caused the brake pads to wear very thin.the rotor and pad on the front right wheel are ok and wearing normally.
Dt*: the contact stated while at the dealer for recall repair, the dealer noticed the rotors were corroded and replaced all four rotors.
2003 jeep liberty making a terrible grinding noise. Customer states that the grinding noise is loud and sounds like metal scraping metal. Consumer was informed that the sound was from the rear brakes.the consumer stated the rear brakes were replaced and the noise went away for a few weeks, but then it returned. An anti-squeal compound was applied to the rear brakes and again, the noise went away for a few weeks.the problem was caused by worn rotors on the rear brakes and in order for the problem to be corrected, the rear rotors and the rear park shoes needed to be replaced.
2003 jeep liberty making a terrible grinding noise. Customer states that the grinding noise is loud and sounds like metal scraping metal. Consumer was informed that the sound was from the rear brakes.the consumer stated the rear brakes were replaced and the noise went away for a few weeks, but then it returned. An anti-squeal compound was applied to the rear brakes and again, the noise went away for a few weeks.the problem was caused by worn rotors on the rear brakes and in order for the problem to be corrected, the rear rotors and the rear park shoes needed to be replaced.
Dt*:the contact stated the brake and accelerator pedal are too close together.this caused an accident, while backing the contact hit another vehicle.this occurred while braking, but is unaware if the accelerator pedal was applied.there was a police report taken at the scene.
-the contact has a 2003 jeep liberty that has been recalled due to problems with the ball joints. The dealership is informing her that they do not have the parts in stock. The dealership informed the contact that the parts are in back order. It has been 3 weeks since the client has heard from the dealership.
We were driving on a busy street to go our house when we heard a warning tone when we were turning over a roundabout. After 10 seconds, the air bags blew up all of a sudden. It was fortunate that we are running only at 10 mile per hour or slower as it was rush hour and there was traffic. Also my husband was able to put on the brake to avoid hitting the car in front of us. We were badly shaken, traumatized and had bruises on our arms and chests due to some parts bursting towards us. The steering wheel cover and dashboard where the air bags were are pretty damaged. We totally cut out the air bags to avoid the repeat of this incident. My husband is now traumatized to drive the jeep. We also heard some strange sounds in the serpentine belt. We don't now if it's connected to the air bag explosion. Our car was bought second.the first owner who is american imported the jeep from the us and brought it here (another country in southeast asia). We are living abroad (not in us) and we don't know how we can file this complaint on the defects of the jeep liberty we are using. We hope someone can respond and help us. I am putting the contact details of my brother who lives in the us in the personal information in case someone would like to contact us.
While drivingbetween 60 and 65 mph consumer lost control, and rear ended anothervehicle. Dealer notified.
My 2003 jeep liberty will not start.i replaced the key lock component 4 months ago.now, my dealer is telling me that i need an entire steering column at the cost of $1000.i am not alone go to www.topix.com/forum/autos/jeep-liberty/t4edn8hgld2h8123l/p3for a wealth of similar complaints.how can this not be a recall?the problem seems to exist to the newest of jeep libertys.the part is in on a 1-2 month back order.i am very stressed out over this.my vin # is incorrect because it is at the dealer and i don't have access to it.
The contact owns a 2003 jeep liberty. The contact stated that when she inserted the key into the ignition, it would not turn. The vehicle was towed to a local mechanic who stated that a piece of the steering column broke and was preventing the key from turning. The mechanic stated that the unless something long was stuck into the ignition like a screwdriver, the ignition could not be turned over. The mechanic called the manufacturer who stated that they were no longer making the part needed for repair and the entire steering column needed to be replaced. The current and failure mileages were 80,400. Updated 03/22/11*ljupdated 05/05/11
My stepdaughter was driving her 2003 jeep liberty in her grandmother's driveway when she heard a loud thunk causing the vehicle to come to a stop due to the driver's side front tire separating from the vehicle. We changed the front driver side ball joint and control arm due to failure and tire separation from the vehicle. It was well that my step daughter was not travelling on the highway at a faster rate of speed because that surely would have ended with a more serious result. I see that there have been three recalls related to the control arm and ball joints. This particular vehicle was purchased from a private individual that actually had taken the vehicle in for the recall in 2006, but it seems that the problem has not been resolved. I'm very much concerned for my step daughter's safety while operating a motor vehicle and i hope that something can be done soon to correct this problem.
Transmission is leaking,brakes squeal when you are backingup. They say it is from dew. It's in the garage at night. The steering is my main concern.it pulls so hard to the right. It's an accident waiting to happen.
The contact owns a 2003 jeep liberty.the contact attempted to start the vehicle but the key would not turn in the ignition. The vehicle was towed to an independent mechanic where the contact was advised that the steering column, ignition switch and lock cylinder needed to be replaced. The vehicle was repaired. The approximate failure mileage was 53,000.
I am the second owner of this vehicle, when i acquired it, i had it serviced at the dealership and they preformed all recall work. It has been kept serviced and up to date on any recall work since. During the day on christmas eve 2019 i was returning home from a visit at my mother's home and suddenly lost control of the jeep. There was loud noise and things breaking off the vehicle as i fought to control it and pull over. Upon inspection, saw the passenger side front wheel had come loose from the suspension, tore off the fender wheel well and broke a piece off the right-side running board. Undriveable, i had it towed to my mechanic. Unfortunately, they were closed until after new years. In early january i found out the diagnosis was a sheared lower ball joint failure. I looked in my files and found that this was one of the recalls that had been preformed to the vehicle. Safety recall f23- lower ball joints was done on 8/1/2006. Obviously, you assume this problem is resolved and the vehicle is safe after the work is done. I luckily was traveling at 30mph, and not at highway speed, so i have only encountered a financial burden. (about $4k for rental, repair & bodywork) i am sure if i was going faster or in traffic, i would have been injured or killed. How do the thousands of jeep liberty owners still on the road who are up to date on recalls confidently drive their vehicles if the recall work fails in the exact manner described as the problem meant to be fixed by the recall? i've been driving for close to 40 years and have never had any vehicle suffer a catastrophic failure resulting in a crash before this.
The contact owns a 2003 jeep liberty. The contact stated that the vehicle would not start and no warning lamps were illuminated. The vehicle was towed to a dealer who diagnosed that the steering column was fractured and causing the ignition switch to malfunction. As a result, the steering needed to be replaced. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure and current mileage was 92,000.
The contact owns a 2003 jeep liberty.while driving approximately 55 mph, the contacts grandson heard a loud breaking noise and the steering immediately locked, causing him to lose control of the vehicle.the rear passenger side tire detached from the vehicle; however, he was able to avoid a crash and successfully stop the vehicle.the vehicle was towed to a local garage.a police report was filed.a professional technician inspected the vehicle and noticed that the front and rear axles were corroded for a very long time, which caused them to fail.the insurance company stated that the vehicle was completely destroyed.the dealer did not provide any assistance.the manufacturer stated that the vin was included in nhtsa campaign id number 06v288000 (suspension:front:control arm:lower ball joint), but the contact never received a recall notice.the manufacturer sent an investigator to inspect the vehicle and it was discovered that there was no correlation between the failure and the recall.the manufacturer is refusing to assume any liability for any of the damaged components caused by the failure.the vehicle has not been repaired and the contact has pictures of the failed component.the failure and current mileages were 61,000.updated 05/06/08 the consumer had brusing on his shoulder. Updated 04/01/11
While driving an extremely short distance from my home driveway (maybe 50 feet), my "driver side" seatbelt pretensioner and airbag deployed.there is already a recall for airbag/seatbelt pretensioner on my vehicle (m35 (12v-527) or n13 (13v-040)r06). When i brought my vehicle into suncoast chrysler dodge jeep ram, they to told me the recall was for only the "passenger side" and "driver side" was not part of the recall. They said they could not find any reason why the "driver side" airbag and seatbelt pretensioner deployed. They said the cost to replace my airbag and seatbelt pretensioner would be just under $1500.
I was on my way home from whiteville nc i was going down antioch chruch rd,as i proceded to go into a curve i noticed that i couldn't turn the steering wheel that caused me to go off the road and i lost control and when the vehicle came to a rest in a feild the vehicle had landed one side up i think it landed on the passenger side down.i later find out that there was something wrong with the suspension on the jeep.i always wondered what caused the accident that night,i am just learning about the recall on the jeep i had.i lost alot of money that i had including the down payment,the payments that i paid,the stereo system etc.i knew from the begining that something wasn't right with this vehicle.i tried to get the dealership that i got it from to fix it,but in response i was told that it didn't come with a warranty.so nothing was done.
Dt: contact received a recall notice for the lower ball joint and had the repair work done. Seven months later the ball joint failed again while the vehicle owner's son was driving at35 mile mph.the ball joint failed while driving over a bridge ,and t vehicle wasdamaged. Vehicle had to be towed to the owners home, and then to the dealership for repairs. The wheel and brakes, both fell off the vehicle. The police were called.however no report was filed because there was no crash.repairs were done. . the owner noticed that before the ball joint failed. There was too much play in the steering. When the wheel is turned it takes the tire a minute to catch up. The owner is concerned that the ball joint is about to go out again. The replacement parts do not seem to be any different than the original parts. The caller heard a report of a lady dying with the same problem in her vehicle.
I was on my way home when it became very hard to steer the vehicle which resulted in a accident,also the airbag never deployed. The insurance company did in fact total the vehicle.
When attempting to switch lanes, it felt as if the steering wheel locked and the vehicle began to swerve between lanes. I had no control over the steering, therefore the vehicle continued to swerve and eventuallyslid off road into a median full of trees. Once in the median, the vehicle began to roll over. The vehicle rolled 3 or 4 times, eventually coming to a stop passenger-side down. There was damage all over the body of the vehicle, including the front and sides. Airbags did not deploy. Vehicle was taken in less than a year ago to get fixed due to a recall on the air bag system, but airbags did not deploy during crash. I was taken via ambulance to a local trauma unit. Vehicle was totaled.
Making a right-hand turn from work parking lot the front right wheel control arm split in half causing the right wheel buckle. Control arm, knuckle suspension and ball joints were replaced.contacted chrysler at the time and told that there was no recall concerning those parts.my mechanic thought the part might have been faulty.
I would like to file a complaint about the passenger side upper and lower ball joints. I purchased the vehicle in 2006 as a second owner and in the 7 years i have owned my jeep i have had to replace my ball joints now 3 times. This is very unsafe and seriously should be addressed by the makers as to why even after being recalled they have gone out twice. Luckily i have been fortunate enough (or i should say chrysler has been fortunate enough) to not have had an accident or anything serious happen to me or my family due to this. Thanks.
There wasn't an incident/failure in this case, however i am hoping to prevent one from occurring. Over 950 people have the same part (a power steering hose) on back order. If that many people have had to order this part, isn't it defective? meanwhile, well over 900 of us continue to drive a jeep in which the steering can go out at any moment, causing how many potential injuries and deaths? i think this should be looked into-it is definitely a safety hazard.
The contact owned a 2003 jeep liberty. The contact stated that while driving at 65 mph, the steering wheel began maneuvering on its own and the vehicle ultimately crashed into a median. The vehicle's airbags failed to deploy upon impact. The contact suffered severe injuries including a concussion and bruising to his rib cage. The contact received medical attention on the scene and was taken to a hospital. A police was filed at the scene. The vehicle was destroyed and towed to an independent tow yard. The dealer was never notified of the failure, however, the manufacturer was notified and informed the contact that the failure was related to a recall under nhtsa campaign number 03v460000 (suspension). The failure mileage was 170,000. Vin-(xxxx)redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
For the past month or so, my steering wheel ignition locking mechanism has been nerve racking.i put the key in, but it doesn't even turn...almost like i am using the wrong key.if i jiggle a bit it will work...but last night nothing was working.now - my steering column is locked, so i can't even attempt to spin the steering wheel while i try the key.it has been towed, which now will cost me an arm and a leg i am sure to fix.i have researched online and was surprised to see how many people are complaining about the same thing.we are all having the exact same problems.i have read things like broken shift interlock cable, broken ignition rod, etc...i am puzzled why this hasn't been brought to the surface and there is no recall.this is dangerous especially for those that have young children, like myself, incase i am stranded in the middle of nowhere.who knows what lowlife would cross my path all because jeep was aware of this problem and hasn't so much as even recognized the issue.i will never buy a jeep again.
The contact owns a 2003 jeep liberty. While driving 5 mph, a loud squeaking and clanking sound emitted from the vehicle and it became hard to control without warning. When the steering wheel was turned slightly, the vehicle veered to the left or right. The vehicle was taken to an independent mechanic where it was diagnosed that the driver and passenger side lower ball joints needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 125,000.
This is a problem with my 2003 jeep liberty.difficulty turning key in ignition.steering wheel must be forced to turn to the right.dealer says that the steering column must be replaced due to bearing seizure.cost = $630.this is a dangerous situation and should cause a recall.checking various forums, numerous people have had difficulty with ignition and steering column problems.
I have replaced the power steering pump and hose multiple times and all those times the pump went bad right away, i believe there might be more to the problem than just the pump. When the pump first goes out i loose control of steering. Is there any recall on this?
The contact owns a 2003 jeep liberty. The contact stated that while driving at approximately 30 mph and making a right turn, the steering wheel was difficult to maneuver. The check engine warning light illuminated. The failure recurred several times. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 158,000.
- the contact receivedrecall 06v288000 on 10/25/06, for 2003 jeep liberty.the contact stookthevehicle to dayton jeep, and was told that they didn't have parts available to make the repairs. The dealer didnot give her an appointment at that time.the contactried on numerous occasions to get an appointment ,and the dealership still refused tosetup t an appointment. Also, the contact was having steering problemsduring all types of weather,especially under rainy conditions .
This car leaks power steering fluid. Many similar jeep 2002 and 2003 have this problem. This car has only 50000 miles. The dealer wants to replace the entire steering system.
Every time i turn a corner my steering makes a very squeaky noise. I have visited the jeep form and many owners of this vehicle have complained about the same issue when its hot
A recall was made for jeep liberty for the control arms upper and lower and the ball joints. I was told my vin did not have the recall. However, others had the recall and jeep paid for the repairs. After the repairs the wheel hub went bad, and a recall was made for that but not my basic model. After replacing the wheel hub the driveshaft was damaged by all the issues. A recall for the same vehicle was made for a driveshaft and again the bass model was not included in the recall. This time jeep said they would fix the driveshaft and when it came time they denied it.
Took my liberty to my mechanic because it started making a horrible sound up front when ever i made a turn. Upon inspection my lower ball joints had disintegrated, crumbled into their hands. They could not believe how lucky i was that it did not break while driven. Nothing was holding it in or together. Come to find out there are recalls on both the upper and lower ball joints. I was never notified. I have had the lowers fixed and paid for with lifetime warranted parts. I need reimbursed for the lower $488.27. The upper ball joints also must be fixed on a separate recall that i was never notified of. Do these people have any idea how bloody and devastated an accident would be when your wheel shears off and there is no steering? it's called flipping the fringing jeep over!!! not only is it unacceptable that i wasn't notified but i could have killed my father and others in an accident. My mechanic told me straight up if i had gone over a bump or turned i would have wreaked! i can not believe that there are other people that have had accidents with more damage or a full total of theirs and others are not being reimbursed for the entire damages. Thi fixed wrong the first time by the dealer, before their wreak. How is that not their responsibility? there is no excuse for any of those jeeps or mine not being fixed. These are straight up recalls something is wrong with this, really wrong.
The contact owns a 2003 jeep liberty.in december of 2006, while driving 55 mph, the steering wheel began to shake uncontrollably.the contact was unable to immediately stop the vehicle.there was snow on the ground at the time of the failure.the mechanic was unable to duplicate the failure.most recently, while driving 35 mph, the steering wheel began to shake uncontrollably and the vehicle rolled over and crashed into a ditch.three passengers were injured and the vehicle was destroyed.a police report was filed.on both occasions, the air bags failed to deploy.the contact informed the insurance company that there was something wrong with the steering wheel, however, they were unable to determine the cause of the crash.the vehicle was towed.the current mileage was 94,000 and failure mileage was 87,000.
I have reported this to daimler chrysler in regards to the ball joints i feel the recall parts were never fixed and could not get an answer as to whether they were ever replaced this vehicle at one time was in an accident not known when i purchased this jeep to be safe and it is the worse vehicle ever i have a four year old and like i said to daimler chrysler if anything happens to me or my family while rising in this vehicle there will be a lawsuit.
2003 jeep liberty - lower ball joints replaced on recall notice now i have been advised that the upper ball joint needs replacing. I have read that this is a known problem but no recall has been implemented yet.
Left driver side, upper ball joint separated from control arm. Wheel collapsed outward. Fortunately, it happened after leaving the interstate driving 70 miles per hour. Entering service station wheel collapsed. Happened to talk to an individual who was aware of the problem. Individual said that this is a current and on going problem with today's vehicles. The front components are being designed so they cannot be maintained properly. Lack of grease fittings, pressed in joint design on ball joints to control arm , instead of re enforced with bolts or other safe measures. Individual stated that it is occurring on most all makes and models. Instead of just replacing the defected ball joint, the control arm, with no other defect, but this, has to be replaced, costing even more money. Has been reported, that deaths have occurred. The mental impact and feeling insecure after a fix is ongoing. I see more deaths and accidents occurring because of this problem. Thank you.
When turning corners the vehicle's steering wheel be came very stiff as if there wasn't any power steering.this problem has occurred at least seven times.the dealer could not duplicate the problem.the manufacturer is aware of the problem.
I want my car included in recall j17.my car should have been included in the safety recall "chrysler recall no. J17", campaign # 09v119000 .i have verified with chrysler that my car was both built and sold in illinois, and therefore in the target recall population.see following excerpt from recall text:chrysler is recalling 42,469 my 2002-2003 jeep liberty vehicles originally sold in or currently registered in salt belt states of connecticut, delaware, iowa, illinois, indiana, kentucky, massachusetts, maine, maryland, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, virginia, west virginia , wisconsin and the district of columbia. The front suspension upper control arm ball joint may experience a loss of lubrication which could lead to corrosion, accelerated wear, and possible separation while driving.
The contact owns a 2003 jeep liberty. The contact stated that while driving at 50 mph, the steering wheel seized causing the vehicle to spin and the rear of the vehicle crashed into a median. A police report was not filed and there were no injuries reported. The vehicle was not diagnosed or repaired. The vin was unavailable. The manufacturer was notified of the failure. The approximate failure mileage was 70,000.
The contact owns a 2003 jeep liberty. The contact received notification of nhtsa campaign number: 12v537000 (steering). However, the part needed do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
On friday june 12th, 2009, my wife was driving our 2003 jeep liberty home.after stopping for a stop sign, she turned to the left and immediately the upper front ball joint gave way.(it was completely rusted on the inside)the jeep has 42087 miles on it.fortunately my wife was going very slow, otherwise there is no telling how severe an accident could have occurred. Chrysler/jeep said that there has been no recalls on this particular model, yet i found a april 15, 2009 posting on the internet saying that there have been recalls for the upper control arm ball joints (recall n. J17) on models sold in the "salt belt states".we are in pennsylvania.i've had the part replaced but would caution other jeep liberty owners about a potentially serious problem.
While driving 55 mph the steering column malfunctioned. As a result the driver loss control causing the vehicle to roll over three times landing on it's roof. The airbag deployed upon impact. No injuries reported. The consumer statestwo weeks prior to the collision the steering column experienced problems such as vibration and loud clunking noises. Please provide any additional information.
Consumer was making a right hand turn and steering locked.consumer was unable to contol the vehicle and itstruck a tree.no injuries sustained.
The steering locked, causing the vehicle to strike a barrier and roll over.recall03v460000 was issued on the steering, however,manufacturerdid not find fault for the crash.
While i was approaching an intersection (the speed limit was 45 mph), i tried to apply the brakes and they were locked. My steering was also locked that i couldn't turn. Thank god the signal just turned green for me as i coasted right through it and finally came to a stop on its own. I am very unhappy with this vehicle. I could have been in a serious accident, or better yet, dead! i no longer feel safe in this vehicle. My lease is up in 11 months and i will no longer purchase a daimler chrysler vehicle.
While turning during rainy weather the consumer would temporally lose steeringcontrol. The dealership was notified, but did not resolve the problem. *mr
Dt*:the contact stated while the vehicle was parked, the power steering pump was noticed leaking.the power steering pump leaked for several months, although the vehicle was not taken to the dealer for inspection or repair.
The contact owns a 2003 jeep liberty.the contact received recall notice#06v288000: suspension:front:control arm:lower ball joint in february.the mechanic stated that there was damage to the tie rod and steering knuckle.the dealer stated that they would repair the vehicle at no charge; however, they advised her at the appointment that she was responsible for paying $600 to repair it.the dealer also stated that the recall repairs are only related to the lower ball joints.the failure mileage was 77,000 and the current mileage was 77,310.the dealer stated replaced left outer tie rod, left knuckle, wheel speed sensor, and fixed hub assembly. The consumer provided invoices of repairs for vehicle. Updated 07/05/07
Dt: a clunking noise in the front end of the vehicle. Took it to the dealer last year and they said they couldn't find anything. Wrong.currently, took vehicle to an independent mechanic, who determinedit was thetie rod end on the right front side. Vehicle was out of warranty.
Have recall on my jeep liberty 06v288000 it was issued in aug 2006 it is now dec 2006 the manufacture has not made the parts available to the customer. I call each week and they statepart will be shipped and we will call you when we have them. If this was bad enough to have a recall the manufacture should make the parts available.
2003 jeep liberty with lower ball joint problems. Customer states that she never received the recall for the lower ball joint repair. She ended up breaking down on the road, and chrysler will not refund her.the consumer stated while driving, the left front wheel became loose and fell of the vehicle. The manufacturer stated the way the consumer went about having the vehicle repaired negated any reason for them to consider reimbursement.the dealer also found play in the left front outer tie rod and left front axle boot.
2003 jeep liberty, left lower ball joint separated causing wheel to nearly separate from vehicle. Vehicle repaired by chrysler. Since repair there has been loud noise when steering wheel is turned. Brought back to repair facility to be inspected. Informed that the lower control arm bushings cracked causing failure. This seems to be related to another material defect as the control arm sleeves are pressed as were the ball joints. I contacted chrysler and they stated there is no recall at this time. The vehicle is three years old and for two major material failures at the same time seems to be a serious problem. Is there any others who have complained of this problem?
Steering rack failure. Near miss collision. Loss total control of vehicle.consequences could be a fatality. Smithfield jeep denied the incident to defective parts a recall and would not pay for the repair of a defective product.
There appears to be water leaking on the passenger side front and passenger side back into car when it rains and it is severe.
The contact owns a 2003 jeep liberty. The contact received a recall notice for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure); however, the part needed for the repair was unavailable. The manufacturer was not notified. The contact had not experienced a failure.
The contact owns a 2003 jeep liberty. The contact received nhtsa recall campaign notice id number 13v252000 (fuel system, gasoline , structure); however, the contact was unable to have the vehicle serviced because the part was not available. The manufacturer was not notified of the problem. There are no failures at this time.
2003 jeep liberty.consumer writes in regards to the airbag system and fuel tank leakage recall notices.the consumer stated there were no dealerships, in her immediate area and she would have to pay $1,000 to have the vehicle shipped off the island where she resides.
2003 jeep liberty consumer seeking reimbursement for out of pocket expenses for trailer hitch replacement. The consumer was denied reimbursement, based on the fact the parts were after market.
The contact owns a 2003 jeep liberty. The contact stated that nhtsa campaign number: 13v252000 (fuel system, gasoline , structure) exceeded a reasonable amount of time for the repair. The dealer stated that the part was unavailable for the repair. The manufacturer was not made aware of the delay. The vehicle was not repaired. The contact did not experience a failure. Updated 8/27/14
The contact owns a 2003 jeep liberty. The contact received recall notifications for nhtsa campaign number: 06v288000 (suspension) and nhtsa campaign number:13v252000 (fuel system, gasoline, structure); however, the parts needed to repair the vehicle were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not aware of the issue. The contact had not experienced a failure.
The contact owns a 2003 jeep liberty. The contact received a recall notice for nhtsa campaign number: 13v25200 (fuel system, gasoline, structure). The contact stated that the part needed to remedy the recall was unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2003 jeep liberty. The contact received a recall notification for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer was notified. The contact had not experienced a failure.
2003 jeep liberty.consumer writes in regards to fuel tank leakage recall issues.the consumer stated it has been months, since he received the recall notice. However, the parts were not available.
The contact owns a 2003 jeep liberty. The contact received notice for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure) in december of 2013. The dealer informed the contact that the parts were not available for the recall. The dealer was contacted several times and the parts were not available. The contact had not experienced any failure. Dr
The contact owns a 2003 jeep liberty. The contact attempted to have the vehicle repaired according to nhtsa campaign number: 13v252000 (fuel system, gasoline, structure); however, the parts were unavailable. The contact called the local dealer for months, but was unable to schedule a repair. The dealer and manufacturer did not know when the parts would arrive. The contact had not experienced a failure.
The contact owns a 2003 jeep liberty. The contact stated that she received notification of nhtsa campaign number 13v252000 (fuel system, gasoline , structure) and was informed that the parts were not available. The manufacturer was contacted about the issue. The contact had not experienced a failure. The vin was not available.updated 05/19/14*lj
The contact owns a 2003 jeep liberty. The contact received a recall notification for nhtsa campaign number 12v52700 (airbags) and nhtsa campaign number 13v252000 (fuel system, gasoline , structure) but was informed that the parts were not available. The manufacturer was not notified. The contact had not experienced a failure.
The contact owns a 2003 jeep liberty. The contact received a recall notification for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified. The contact had not experienced a failure.
2003 jeep liberty.consumer writes in regards to rear structure reinforcement parts to completerecall. The consumer was informed, the parts were not available. The consumer began calling the dealer in january 2014.recall # 13v252000. Jb
The contact owns a 2003 jeep liberty. The contact received a recall notification for nhtsa campaign number: 14v352000 (fuel system, gasoline, structure); however, the part needed to repair the vehicle was unavailable. The manufacturer was not notified. The contact had not experienced a failure.
The contact owns a 2003 jeep liberty. The contact received a recall notification for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure); however, the parts needed for the repair were unavailable. The manufacturer was notified. The contact had not experienced a failure.
The contact owns a 2003 jeep liberty. The contact received a recall notification for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure); however, the part needed for the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure.
The contact owns a 2003 jeep liberty. The contact received a recall notice for the nhtsa campaign id number 13v25200 (fuel system, gasoline , structure) and the part needed to perform the repair was not available. The manufacturer was not notified of the failure. Updated 07/01/14 ma
I received a second safety recall, n46 / nhtsa 13v-252 on the above vehicle.i contacted roanoke motors, roanoke, il this morning.they do not have the part and cannot install it.i am very concerned about a fuel leak during a rear end collision.please contact me on how to get remedy for this recall.
The contact owns a 2003 jeep liberty. The contact received a recall notification for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The vin was invalid. The contact had not experienced a failure.
The contact owns a 2003 jeep liberty. The contact received recall notifications for nhtsa campaign number: 12v527000 (air bags) and nhtsa campaign number: 13v252000 (fuel system, gasoline, structure). However, the parts needed to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2003 jeep liberty. The contact stated that she was concerned for her safety since the parts were not going to be available until august for nhtsa campaign number: 13v252000 (fuel system, gasoline , structure ). The dealer was contacted. The manufacturer was made aware of the problem. The contact has not experienced the failure. The vehicle current mileage was 100,000.
The contact owns a 2003 jeep liberty. The contact received notification of nhtsa campaign numbers: 15v046000 (air bags), 13v252000 (fuel system, gasoline, structure), and 06v288000 (suspension); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The vin was invalid. The contact had not experienced a failure.
2003 jeep liberty.consumer writes in regards to unsatisfactory customer service at dealership with rear structure reinforcement recall notice.the consumer was informed, the part was not available, and they could not give the consumer a specific date, as to when the part would be available.
The contact owns a 2003 jeep liberty. The contact received the recall notification related to nhtsa campaign id number 13v252000 (fuel system, gasoline, structure). However, the part was not available to do the repairs. The manufacturer was made aware of the problem. The contact had not experienced a failure.updated 8/14/14 updated 09/3/2014 the consumer stated he was advised that the parts would not be available for a year.updated 09/3/2014
2005 jeep liberty safety recall n46.*mwconsumer is seeking reimbursement for recall 13v25200.
The contact owns a 2003 jeep liberty. The contact stated that nhtsa campaign number: 13v252000 (fuel system, gasoline, structure) and nhtsa campaign number: 12v527000 (air bags) exceeded the reasonable amount of time for repair. The dealer stated that the parts were unavailable. The manufacturer was not made aware of the delay. The vehicle was not repaired. The contact had not experienced a failure.
The contact owns a 2003 jeep liberty. The contact received a recall notification of nhtsa campaign id number 13v252000 (fuel system, gasoline , structure) and the part needed was currently unavailable. The dealer was unable to provide an expected date for the remedy part. The contact had not experienced a failure. Updated 07/01/14 ma
2003 jeep liberty. Consumer writes in regards to recall reimbursement. *tgwthe consumer stated at the time of the recall, the parts were not available, so he purchased the parts from a different source and according to the recall, with proof of payment he would be reimbursed within 60 days.recall # 13v252000.
The contact owns a 2003 jeep liberty. The contact stated that nhtsa campaign number: 12v527000 (air bags), nhtsa campaign number: 13v252000 (fuel system, gasoline, structure), and nhtsa campaign number: 09v119000 (suspension) exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the delay. The vehicle was not repaired. The contact had not experienced any failures.
2003 jeep liberty. Consumers concerned about vehicle gas tank exploding because of similar vehicles and recent complaints. *tathe consumer stated chrysler could not give a definitive time as to when the recall would be done. Chrysler approved the consumer to take the vehicle to a repair shop to have the trailer hitch installed. Two months later, the consumer received a recall notice, which stated if the hitch had already been installed to take the vehicle to the dealer, to have it inspected. The dealer replaced the hitch, and informed the consumer the previous hitch did not meet chrysler's requirements. The consumer is seeking reimbursement for the previous hitch.
The contact owns a 2003 jeep liberty. The contact stated nhtsa campaign number: 13v252000 (fuel system, gasoline , structure) had surpassed the reasonable amount of time for repair. The dealer referred the contact to the manufacturer who stated that the part was not available. The contact had not experienced the failure described in the recall.updated 06/27/14*lj
The contact owns a 2003 jeep liberty. The contact received a recall notice for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure); however, the part was unavailable to repair the vehicle. The manufacturer was notified. The contact had not experienced a failure.
The contact owns a 2003 jeep liberty. The contact stated that she attempted to have the vehicle repaired under nhtsa campaign number: 13v252000 (fuel system, gasoline , structure) but was informed that the parts were not available. The contact felt that since the failure was reported in june of 2013, there should have been a remedy available before february of 2014. The contact stated that the manufacturer had exceeded a reasonable time for repair.the contact had not experienced a failure..updated 04-23-14
I received a recall notice approximately 1/1/2014 for nhtsa 13v-252,and have been to the dealer three times to resolve but they never have the parts. The dealer claims that chrysler is not sending adequate quantities for demand (chrysler recall # n46). I have reached out to the chrysler group recall assistance center twice, and have been sent back to the dealer both times with no resolution. It has been an unreasonable amount of time, and i am requesting assistance from the administrator of the nhtsa for assistance in resolving this matter. The vehicle was repaired.
I've not yet been contacted by any jeep dealer to address important safety recall n46 / nhtsa 13v-252 please advise accordingly. Thank you for your attention in this matter.
The contact owns a 2003 jeep liberty. The contact received a notification for recall nhtsa campaign id number: 13v252000 (fuel system, gasoline, structure).the contact stated that the repair was not taken care of in a reasonable amount of time. The dealer indicated parts were not available. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Driving along and rear right power window started to slip down. I tried to put it up but it made grinding noises and kept slipping. It started to rain, so rain came into vehicle. Also could not go to doc appt - could not leave unsecured vehicle in parking lot. Had to come home and stick a wooden wedge into window to keep it up. I was afraid window would fall into door frame and break. Hard to pay attention to road while constantly looking over shoulder at window.
Our 2003 jeep liberty has a defect that has a tsb on it.it was supposed to have been repaired by a dealer in may 2004.in chryslers notification to customers, they claim that the rear flip up window may open if water gets into the switch, only if vehicle is un-locked.that un-locked statement is false and we have had it happen 2 or 3 times with vehicle locked.this is a safety issue as it would allow a person to enter the vehicle through the rear lift glass, unknown to the operator and would expose the operator to theft and assault.chrysler outright lied about the unlocked condition as the lock is powered at all times and only needs to be grounded to operate.
The contact owns a 2003 jeep liberty. The contact stated that he attempted to have the vehicle repaired under nhtsa campaign number:13v252000 (fuel system, gasoline , structure) but was made aware that parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact had not experienced the failure.
2003 jeep liberty. Consumer received recall for jeep cherokee and is requesting repairs.*tathe parts were not available. The consumer sent in recall letter # 13v252000.
The contact owns a 2003 jeep liberty. The contact received a recall notification for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure.
The contact owns a 2003 jeep liberty. The contact was concerned of her safety since the parts were not available in order to repair the vehicle according to nhtsa campaign number: 13v252000 (fuel system, gasoline , structure).the dealer and manufacturer were notified.the vin was unavailable.the contact had not experienced a failure.
The contact owns a 2003 jeep liberty. The contact stated that nhtsa campaign number: 13v252000 (fuel system, gasoline , structure) had surpassed the reasonable amount of time for repair. The dealer stated the part was not available for 2 years or more. The manufacturer was not made aware of the issue. The contact had not experienced the failure.
The contact owns a 2003 jeep liberty. The contact received a recall notice for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure); however, the parts needed for the repair were unavailable. The dealer did not know when the parts would arrive. The manufacturer was notified. The contact had not experienced a failure.
The contact owns a 2003 jeep liberty. The contact received a notification for recall nhtsa campaign number: 13v252000 (fuel system, gasoline, structure). However, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2003 jeep liberty. The contact received a recall notification for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure); however, the part needed for the repair was unavailable. The manufacturer was notified. The contact had not experienced a failure...updated 3/24/2015
The contact owns a 2003 jeep wrangler. The contact stated that the air bag warning light illuminated intermittently. The vehicle was not diagnosed or repaired. The contact received notification of nhtsa campaign number: 15v046000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 77,000. Vin tool confirms parts not available.updated 04/04/16*ljthe consumer stated the air bag recall, was rectified. However, he was never notified of recall # 13v252000. Updated 06/27/16.
The contact owns a 2003 jeep liberty. The contact stated that nhtsa campaign number: 13v252000 (fuel system, gasoline, structure) had exceeded a reasonable amount of time for the repair. The dealer stated that the part was not available and did not provide an expected date for part availability. The manufacturer was not made aware of the delay. The vehicle was not repaired. The contact had not experienced a failure.
The contact owns a 2003 jeep liberty. The contact stated that he attempted to have the vehicle repaired under nhtsa campaign number: 13v252000 (fuel system, structure). The contact stated that he was made aware that the parts were not available as a result the repairs were unable to be performed for the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure.
The contact owns a 2003 jeep liberty. The contact received a recall notification for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure). The contact stated that the part needed to remedy the vehicle was unavailable. The manufacturer was notified. The contact had not experienced a failure.
The contact owns a 2003 jeep liberty. The contact received a recall notice for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure); however, the part needed for the repair was unavailable. The dealer did not know when the part would arrive. The manufacturer was notified. The contact had not experienced a failure.
The contact owns a 2003 jeep liberty. The contact received a recall notification for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure) and stated that the parts needed to repair the vehicle were unavailable. The manufacturer was not notified. The contact had not experienced a failure.
The contact owns a 2003 jeep liberty. The contact received a recall notification for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure); however, the parts needed to repair the vehicle were unavailable. The manufacturer was not notified. The contact had not experienced a failure.updated 11/21/14 updated 5/5/2015
The contact owns a 2003 jeep liberty. The contact received a recall notification for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure); however, the parts needed to repair the vehicle were unavailable. The dealer scheduled an appointment to inspect the vehicle and determine if the recall repair needed to be performed. The dealer was unable to provide a specific date for when the parts would become available. The manufacturer was notified. The contact had not experienced a failure.
The contact owns a 2003 jeep liberty.the contact received a recall notice for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure) however, the part was unavailable.the dealer did not know when the part would arrive to repair the vehicle.the manufacturer was not notified.the contact had not experienced a failure.
The contact owns a 2003 jeep liberty. The contact received a recall notification for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure); however, the parts needed to repair the vehicle were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The vin was unavailable. The contact had not experienced a failure.
The contact owns a 2003 jeep liberty. The contact received a recall notification for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure.
The contact owns a 2003 jeep liberty. The contact received a recall notification for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure); however, the part needed for the repair was unavailable. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2003 jeep liberty. The contact received notification of nhtsa campaign id number:13v252000 (fuel system, gasoline , structure) and stated that the parts were not available. The contact had been waiting longer than a year for the recall repairs. The manufacturer was also contacted and could not provide an estimated date for when the vehicle would receive the recall repairs. The contact had not experienced a failure. Updated 05/19/14 ma updated 06/3/2014
My dealer has failed to remedy a safety defect (recall) within a reasonable time.
The contact owns a 2003 jeep liberty. While the vehicle was stationary, the contact noticed that the rear frame was severely corroded. The contact received a recall notification for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure). Grava chrysler dodge jeep ram in medford, massachusetts could not repair the recall due to significant corrosion. The manufacturer was made aware of the issue and provided the contact with case number: 32850667. The failure mileage was approximately 141,000.
The contact owns a 2003 jeep liberty. The contact received a recall notification of nhtsa campaign id number: 13v252000 (fuel system, gasoline , structure) and stated that the part needed was unavailable to perform the repair. The dealer was unable to provide an expected date for the part to become available. The vin was unavailable. The contact had not experienced a failure.
The contact owns a2003 jeep liberty. The contact received a notification of nhtsa campaign id number 13v252000 (fuel system, gasoline, structure). However, the contact was not able to have the vehicle serviced under the recall because the part needed was unavailable. The dealer was unable to provide an expected date for the part to become available. The manufacturer was not notified of the defect. The vin was unavailable. The contact had not experienced a failure.
Premature rust through on window frame around rear hatch glass.most likely caused by water leaking through the rear upper brake light.
I bought my jeep off of my grandparents in october. Its a really nice jeep, only has 69,000 miles. That's good for an 03. Every car has its problems im sure. But mines on recall. I have had the airbag light come on and go off. And i comes on whenever it wants to. And it scares me because if the airbags go off, not only will i be mad, but you can bet, ill prob raise hell. Because i don't fell save driving a car that has the potential to have the airbags go off. Also i have noticed that the power lock on the drivers side works when i wants to. Like i have to hit it a couple times to get it to work. Not such a big deal. Also the cd player doesn't work. Like i've change all the fuses to try and get the door lock/cdplayer to work. And nothing changed. It make a really loud and annoying noise after the cd plays for awhile. That i don't car about. Also one day i got in my jeep. I don't know how because the door was shut and locked, but on the drivers side, on the inside of the door. Was nothing but ice. The door still opened and closed, no problem but, it looked like somebody took a gallon of water and dumped in down the inside of my door and it froze over. And that's the problems i've noticed with it. The only thing i care about is the whole air bag thing. I have received notice that it will be fixed, but will it be fixed for good. Because i don't feel safe driving around and doing my daily things, knowing that i, or my family, or friends could get hurt from the airbags going off. So i hope that whatever the company is doing to fix it works, because everyday i get in my jeep, that's the only thing that is going threw my head. Thanks
The contact owns a 2003 jeep liberty. The contact received two recall notifications under nhtsa campaign id numbers13v252000 (fuel system, gasoline , structure) and 12v527000 (air bag); however, the vehicle was not serviced because the parts were not available to perform the repair. The manufacturer was not notified of the problem. There are no failures at this time.
Both rear windows have fallen into window tracks due to failure of a $.05 piece of plastic.the dealer repair is $600 to replace window actuator with no promise that the failure will not happen again, since the exact same part that fails is the exact same part that is replaced.it is simply a disgrace that an individual can "google" this issue on jeep liberty's and see that this happens everyday and has happened tp thousands of owners.how can chrysler get away with this, and not be forced to repair a faulty part that is known to fail time and time again?
The contact owns a 2003 jeep liberty sport. The contact received notification of nhtsa campaign id number 13v252000 (fuel system, gasoline , structure) and the part needed to complete the repair was not available. The dealer was unable to provide an expected date when the part would become available. The manufacturer was notified of the problem. The contact had not experienced a failure.
The contact owns a 2003 jeep liberty. The contact stated that she attempted to have the vehicle repaired under nhtsa campaign number: 13v252000 (fuel system, gasoline , structure) but was informed that the parts were not available. The contact felt that since the failure was reported in june of 2013, there should have been a remedy available before april of 2014. The contact stated that the manufacturer had exceeded a reasonable time for repair.the contact had not experienced a failure. The vin was not available.
The contact owns a 2003 jeep liberty. The contact received two recall notifications of nhtsa campaign id number 12v52700 (air bags) and 13v252000 (fuel system, gasoline , structure). The required parts were not currently unavailable to perform the repair. The dealer was unable to provide the expected date for the remedy parts. The manufacturer was not notified of the problem. There are no failures at this time.
The contact owns a 2003 jeep liberty. The contact received notification of nhtsa campaign id number: 13v252000 (fuel system, gasoline , structure) and stated that the parts were not available.the manufacturer was contacted and provided an unreasonable date for when the contact's vehicle would receive the recall repairs.the contact had not experienced a failure.
**urgent** i am requesting that the recall of jeeps due to gas-tank fires be accelerated.i became aware of the gas-tank fires involving jeeps on 6/17/2012.my only mode of transportation is a 2003 jeep liberty and i am fearful of driving the vehicle now.if someone rear ends me, the jeep may burst into flames.i am filing this complaint against jeep/chrysler for allowing myself and a million other drivers to continue driving a vehicle with a dangerous condition when they have known of the issue for the last two (2) years!!i have not personally had an incident but i would like the problem corrected before i am added to the fatality statistics.a recall needs to be done immediately with either correction to the vehicle or vehicle replacement.jeep/chrysler owe a responsibility to its consumers to report unsafe/dangerous conditions.thank you
The contact owns a 2003 jeep liberty. The contact received a notification for nhtsa campaign number: 13v252000 (fuel system gasoline). The vehicle was taken to the dealer, but they were unable to install the hitch due to high corrosion level present on the vehicle.the approximate failure mileage was 126,712. Updated 1/21/15updated 10/7/2015
The contact owns a 2003 jeep liberty. The contact received notification of nhtsa campaign numbers: 13v252000 (fuel system, gasoline, structure), 12v527000 (air bags), and 15v046000 (air bags);however, the parts needed to repair the vehicle were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
The contact owns a 2003 jeep liberty. The contact stated that the bottom of all of the doors exhibited bubbles and was starting to rust. The contact did not have a cause for the rust and had not spoken with the manufacturer. The failure mileage was unknown, but the current mileage was 115,510.
There is growing rust on the back of the vehicle, on the roof panel, just above the tailgate window, on the driver side. It started under the glass, inside a weld point. Every body shop expert i have every taken it to says the same thing: this was a bad weld and water was allowed to get in there and under the paint. It started with a tiny bump years ago and is now the size of my hand and growing. My concern is i have seen this on at least four other liberty jeeps. A post on jeep's facebook page also turned up a few people with the same problem.
The contact owns a 2003 jeep liberty. The contact received notification of nhtsa campaign id number: 13v252000 (fuel system, gasoline and structure) and stated that the parts were not available. The dealer did not give a specific date when the parts would become available. The manufacturer was also contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repairs. The contact had not experienced a failure.
Air bags did not deploy after making 2 impacts, totaling vehicledear chrysler/jeepmy name is [xxx] and i have been the proud owner of a 2003 jeep liberty renegade.on june 3, 2016 i was struck by another motorist on my home from work. I commute every day from the southwest suburbs of chicago to downtown chicago. I have taken the utmost pride in my jeep, providing regular maintenance. In the past 6 months i have spent over $1500 in replacements.i recently purchased 4 brand new tires, a new alternator, a new muffler, oil pressure switch and an evap sensor.i have also made purchases to customize my jeep, by adding neon lights in the inside, seat covers, and a new stereo system.asides from all the love and attention i put into my jeep, there was something about my accident that scared me the most.after the other vehicle struck me, my jeep kept on rolling, hopping a curb, narrowly missing a tree and hopping another curb and totaling my jeep. I suffered a left knee contusion in the end.the real horror is that my air bags did not deploy. For my vehicle to make 2 large impacts and no air bags has left me with a complete distrust in the brand. If my life was at a higher risk or if i had struck that tree or any other vehicle on the road, it's sad to think that the one safety feature that could have saved my life, took no action.yes, a product liability lawsuit is possible because of this, but i want to ensure 100% that they?re may be thousands out there that put their trust in their jeep, not knowing that it could possibly be a fatal mistake.[xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The contact owns a 2003 jeep liberty. The contact received a notification of nhtsa campaign numbers: 13v252000 (fuel system, gasoline, structure) however, the part for the recall was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
At only 66,000 miles original owner directly from a 4-year corporate lease, a large corrosion/rust hole through bottom of passenger side body frame rail has been discovered, where lower control arm meets the frame rail. Breakage of the rear frame rail is pending due to rust hole, would likely cause a spontaneous loss of steering, injury or death. Jeep is too dangerous to drive. Must spend $2,000 to try to replace frame rail. Contacted chrysler but they would not fix due to year of vehicle, corrosion recalls are 2004-2007. The entire underside of vehicle is rusted and only a matter of time before all other components rust through including suspension and brake lines as well as lesser parts already going like rear window currently rusted shut and engine parts with corrosion beginning. I live in nj which is included in the "salt belt" -states that use salts to de-ice roadways in winter, so the recall on my would not affect my vehicle regardless of it's year. It is my opinion that there is a major corrosion/rust issue in the earlier jeep liberty models which makes these vehicles very dangerous to drive. Buyers beware especially in the northeast. Have a thorough inspection for rust before buying any used jeep liberty.
The contact owns a 2003 jeep liberty. The contact stated that while traveling approximately 50 mph, the ball bearings became detached on the front passenger side of the vehicle. The vehicle was towed to a repair shop. The contact received notification of nhtsa campaign id number: ()13v252000(fuel system, gasoline , structure) but was advised by the dealer that the parts needed to complete the repair were not available. The contact received the notice months ago and had attempted to get the vehicle repaired before the failure occurred. The manufacturer was also contacted and provided an unreasonable date for when the vehicle would receive the recall repairs.the approximate failure mileage was 177,000.
I am filing this complaint regarding the n46 rear structural reinforcement recall affecting my jeep liberty vehicle. I received a first recall notice in early january 2014 and the recall center told me that the parts were not available at that time.i scheduled an appointment to bring in my car to tempe chrysler jeep on march 5, 2015 to have the oem trailer hitch installed.after an hour wait the technician informed me that they were unable to install it because the 'well nuts rusted off' and that repairs (at customer's expense) are needed before installation can be performed.the dealership gave me a service procedure form to sign indicating that inspection revealed damage or deterioration near the hitch attachment points are incapable of supporting the proper installation and unable to complete the safety recall repair. I bought this pre-owned vehicle from earnhardt chrysler in chandler, arizonaon august 2011 and was unaware of this issue and also the deterioration and rust on the under body of my vehicle.i find it unfair that the dealer is trying to charge me to do a required safety repair. If there is rust it was there when i purchased the vehicle.it is unfortunate that the part needs to be replaced for safety reasons but chrysler should be required to fix this even if they have to fix other parts as well due to the defect.nhtsa ref. #[xxx].information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The support straps for the fuel tank failed suddenly after making a left turn. The fuel tank contacted the road surface for a short time (1 minute) before the vehicle could be stopped. The rear corner of the tank (passenger side) was damaged to the point that fuel leaked from the tank.both support straps were broken after the incident. The tank was approximately 1/4 full prior to the incident. Both of the support straps failed near the bottom of the fuel tank.the remaining pieces of the support straps were still fastened to the frame and the fasteners were still in place after the incident. Both support straps were severely rusted.although we are disappointed that this incident happened, we are grateful that no one was hurt. We realize the outcome could have been a lot worse.
My boyfriends daughter was driver and my daughter (both minors) head busted on the front passenger windshield. Cars in front of them stopped abruptly and they were going 55 mph and could not get stopped, hitting the car stopped in front of them. Neither driver nor passenger airbag deployed. My daughter is lucky!
The contact owns a 2003 jeep liberty. The contact received a recall notification for nhtsa campaign id number:13v252000 (fuel system, gasoline and structure). When the contact took the vehicle to the dealer for repairs,the contact was informed the parts were unavailable. The dealer did not give a specific date when the parts would become available. The manufacturer was also contacted and could not provide an estimated date on when the part would be available. The contact had not experienced a failure.
I t-boned a taxi that tried clearing 3 lanes of roadway last minute to make his exit.i was going 30mph. Upon impact, the priuses airbags went off, and i noticed my airbags in the jeep did not go off.for an impact at that speed, and hitting the car full frontal, it should have definitely gone off.
The contact owns a 2003 jeep liberty. The contact received a recall notification of nhtsa campaign id number 13v252000 (fuel system, gasoline, structure) and stated that the part needed was unavailable to perform the repair. The dealer was unable to provide an expected date for the remedy part to become available. The manufacturer was not notified of the problem. The contact had not experienced a failure.
The contact owns a 2003 jeep liberty. The contact received notification of nhtsa campaign numbers: 15v673000 (air bags) and 13v252000 (fuel system, gasoline, structure). The parts needed to repair the vehicle were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2003 jeep liberty. The contact received notification of nhtsa campaign numbers: 12v527000 (air bags), 13v252000 (fuel system, gasoline, structure), and 15v046000 (air bags) however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2003 jeep liberty. The contact received a notification for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure) and stated that the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2003 jeep liberty. The contact received notification of nhtsa campaign id number: 13v252000 (fuel system, gasoline and structure) and stated that the parts were not available. The dealer did not give a specific date when the parts would become available. The manufacturer was also contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repairs. The contact had not experienced a failure.
The contact owns a 2003 jeep liberty. The contact received a notification for recall nhtsa campaign number: 13v252000 (fuel system, gasoline, structure). However, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced the failure.
Bottom of all four doors is rusting causing water to get in vehicle.
When attempting to switch lanes, it felt as if the steering wheel locked and the vehicle began to swerve between lanes. I had no control over the steering, therefore the vehicle continued to swerve and eventuallyslid off road into a median full of trees. Once in the median, the vehicle began to roll over. The vehicle rolled 3 or 4 times, eventually coming to a stop passenger-side down. There was damage all over the body of the vehicle, including the front and sides. Airbags did not deploy. Vehicle was taken in less than a year ago to get fixed due to a recall on the air bag system, but airbags did not deploy during crash. I was taken via ambulance to a local trauma unit. Vehicle was totaled.
While driving on a freeway at 65 mph the unopened sunroof blew off the vehicle. Weather conditions normal.the vehicle had no body damage
The contact owns a 2003 jeep liberty. The contact received notification of nhtsa campaign id number: 13v252000 (fuel system, gasoline and structure) and stated that the parts were not available. The dealer did not provide a specific date when the parts were to become available. Also, the manufacturer was contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repairs. The vehicle had not exhibited the failure.
Regarding recall n46/nhtsa 13v-252:i responded to a jeep dealership (st. Clair, mi) to have the recall related repair made.i was told by dealership staff the repair could not be completed as the vehicle's frame was "too corroded."though my vehicle was covered in the recall, the dealership did not complete the repair.instead, they asked i sign a form acknowledging the frame was too corroded.i refused to sign that form.i took my vehicle to a local repair shop, who advised they found no such corrosion.
The contact owns a 2003 jeep liberty. The contact received notification of nhtsa campaign id numbers: 12v527000 (air bags) and 13v252000 (fuel system, gasoline and structure). The contact stated that the parts were not available for either repair. The manufacturer was contacted and provided an unreasonable date for when the vehicle would have the recall repairs performed.the contact had not experienced a failure.
The contact owns a 2003 jeep liberty. The contact received notification of nhtsa campaign number: 13v252000 (fuel system, gasoline, structure). The vehicle was taken to the dealer where it was diagnosed that the rust corrosion was beyond repair and deemed as level five corrosion. The manufacturer stated that their database displayed that the vehicle was previously serviced per the recall, which was inaccurate. The manufacturer denied to repurchase the vehicle. The contact had not experienced a failure.
The contact owns a 2003 jeep liberty. The contact received notification of nhtsa campaign id number: 13v252000 (fuel system, gasoline and structure) and stated that the part was not available. The dealer did not give a specific date when the part would become available. The manufacturer was also contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repair. The contact had not experienced a failure.
The contact owns a 2003 jeep liberty. The contact stated that upon inspecting the under body and frame of the vehicle concerning the suspension, the contact noticed that the rear control arm bracket fractured from the driver's side of the frame. There had been extensive rust and corrosion on the frame, the lower control arm and the rockers pertaining to the rear axle. The vehicle was not diagnosed by a dealer or an independent mechanic. The manufacturer was notified of the failure. The approximate failure mileage was 130,000.
The contact owns a 2003 jeep liberty. The contact stated that the frame of the vehicle was rusted. The vehicle was serviced under nhtsa campaign number: 06v288000 (suspension), but it failed to repair the vehicle. The manufacturer was notified of the failure and stated that the vin was not included in nhtsa campaign number: 09v119000 (suspension). The contact was concerned for their safety. The failure mileage was 48,000.
The contact owned a 2003 jeep liberty. While driving 70 mph, the steering wheel vibrated violently. The vehicle was taken to car-mart of cape girardeau (1455 n kingshighway, cape girardeau, mo 63701, (573) 332-0747) where the contact was informed that the frame was bent. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 130,000.
The contact owns a 2003 jeep liberty. The contact received a recall notice for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure). The vehicle was taken to a dealer, but the remedy was unable to be performed due to the frame being corroded. The contact was advised that the repairs for the corroded frame were not a part of the recall remedy. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 125,000.
Start with a noise when i push brakes and after two weeks the left ball joint snap and left side was wreck (paint, bumper) now i'm afraid this thing happen with right ball joint.
The contact owns a 2003 jeep liberty. While attempting to exit a residential driveway, the contact heard a loud noise coming from the vehicle. The contact noticed that the vehicle's frame was corroded and had the vehicle towed to a local mechanic. The technician confirmed the failure and stated that the frame needed to be replaced. The vehicle was not repaired and the manufacturer was notified. The failure mileage was 91,000.
The contact owns a 2003 jeep liberty. The contact stated that the ball joint and control arm detached while driving. The vehicle was taken to martin swanty chrysler dodge jeep ram (2640 e. Andy devine ave, kingman, az 86401) to be diagnosed. The contact was unaware of the results from the diagnostic test. The vehicle was not repaired. The vehicle was later taken to an independent mechanic where the tie rod, ball joint, upper control arms and cv axles were replaced however, the failure recurred a third time. The vehicle was towed back to the independent mechanic. The vehicle was repaired again. The contact mentioned that the ball joint was replaced four times. The manufacturer was made aware of the failure and provided a case number. The failure mileage was approximately 200,000. The vin was not available.
The contact owns a 2003 jeep liberty. The contact stated that the vehicle was taken to a local mechanic for routine service when the mechanic advised that the ball joint was defective. The contact referenced nhtsa campaign id number: 06v288000 (suspension: front: control arm: lower ball joint) but was advised by the manufacturer that the vehicle was not included in the recall campaign. The failure and the current mileage was 120,000.
This websiite is showing 0 recalls for my vehicle when entering in the vin#, yet i know there were at least 3. So is this not a reliable resource or what? i found the recalls doing a car facts check, yet this government website says thete are none.
The contact owns a 2003 jeep liberty. The contact stated that while driving 55 mph the rear of the vehicle spun out of control. The vehicle was taken to an independent mechanic who diagnosed that the lower control arms was defective. As a result, the lower control arm and the bushings needed to be replaced. The vehicle was not repaired. The failure mileage was 150,000.
2003 jeep liberty.consumer writes in regards to front suspension ball corrodes into knuckle of joint, immobilizing turning within the knuckle - causes ballwelded to bolt to break off and steering failure.the consumer stated there were two recalls for the failure of ball joints, but the manufacturer one of the failures did not apply due the specifications of how the ball joint failed.
Takata recall still waiting to be repaired
I was advised by my jeep dealership that my 2003 jeep liberty needs both the left and right front upper control arms replaced.2003 jeep liberty vehicles manufactured from may 2002 through september 2002 have been recalled due to the failure of this component.the chrysler recall is no. J17 (nhtsa campaign id 09v119000; nhtsa action number ea08008).my jeep liberty was manufactured in october 2002 - one month after the recall period and therefore isn't eligible for this recall.in researching chrysler recall no j17, the root cause of the upper control arm issue was never determined.it was only determined that 70% of incidents occurred during this time period while only accounting for 11% of vehicle production (a "spike").i argue that since my jeep was manufactured one month after the recall period, and requires upper control arm replacement, it is the same issue experience by vehicles under the j17 recall.i ask that either:(1) chrysler replace my upper control arms free of charge -or-(2) nhtsa / odi extend the recall to cover the remaining 2003 jeep liberty vehicles not covered under j17.i ask for nhtsa / odi's assistance in seeking reimbursement from chrysler and investigating extension of the j17 recall.
Evening nb on i-15, semi in the way, 2003 jeep liberty 4x4, swerve to left to avoid truck, back to right to avoid car in lane, vehicle dove down on left front wheel and went end over end, then 3 complete rolls side to side. After 45 minutes i was cut out of vehicle.vehicle was totaled.
Was driving and all of sudden vehicle went out of control ,rolling over numerous times and ending up in the opposite lane. Vehicle was hit by another vehicle and air bags never deployed. Car was completely demolished .
The contact owns a 2003 jeep liberty.approximately two months after purchasing the vehicle, the contact heard a noise in the front end of the vehicle.she took the vehicle back to the dealer and was informed that the ball joints were the cause of the failure.she was unsure if it was the upper or lower joints that needed repair.the dealer repaired the vehicle for free in july of 2006.in january of 2007, the contact received a recall notice for the ball joints and the dealer stated that the issue was previously repaired.three days ago, while making a right turn, the contact could not move the vehicle.she exited the vehicle and noticed that the front driver's side wheel was tilted outwards.the vehicle was towed to another dealer and they stated that the upper ball joints needed to be repaired.the contact would have to pay for the repair.the vehicle is still at the dealer.the failure mileage was 60,000.
The contact owns a 2003 jeep liberty. The contact received recall notifications for nhtsa campaign number: 06v288000 (suspension) and nhtsa campaign number:13v252000 (fuel system, gasoline, structure); however, the parts needed to repair the vehicle were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not aware of the issue. The contact had not experienced a failure.
2003 liberty ball joint broke while out of town.one year prior to this failure a ball joint broke on the driver's side.
The contact owns a 2003 jeep liberty 4x4 the contact stated that while driving approximately 5 mph across a railroad track, the front driver's side lower ball joint became detached from the vehicle. The vehicle was towed to an independent mechanic, who diagnosed that the upper ball joint and control arm would need to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was unavailable.
A recall was made for jeep liberty for the control arms upper and lower and the ball joints. I was told my vin did not have the recall. However, others had the recall and jeep paid for the repairs. After the repairs the wheel hub went bad, and a recall was made for that but not my basic model. After replacing the wheel hub the driveshaft was damaged by all the issues. A recall for the same vehicle was made for a driveshaft and again the bass model was not included in the recall. This time jeep said they would fix the driveshaft and when it came time they denied it.
The contact owns a 2003 jeep liberty. The contact stated that the front wheel hubs detached from the vehicle due to the ball joints failing. The vehicle was towed to the contact's residence by her husband. The vehicle was then towed to courtesy chrysler dodge jeep ram (1890 dogwood dr se, conyers, ga) where it was diagnosed that the repair for nhtsa campaign number: 06v288000 (suspension) was not performed properly and needed to be redone. The vehicle was repaired, but additional damages from the wheel hubs failing would be at the owner's expense. The manufacturer was notified of the failure and initially informed the contact that the recall was completed in 2010; therefore, no further action would be taken. Later, the manufacturer informed the contact that they would cover the recall repair cost, but additional damages would not be covered. Case number: 33684169 was provided. The failure mileage was approximately 150,000.
Vehicle pulls to the right at all times on any road surface.vehicle has been taken to dealer 4 times since date of purchase (august 2003) with no resolution.alignment has been check every time.dealer claims to have adjusted the alignment more to the left in order to compensate the vehicle's pull to the right, but the problem still exists.the dealer rode in the vehicle and observed the problem.the dealer stated that older model jeep libertys tend to drive to the right, even when aligned properly.(this vehicle was manufactured in july 2002).this vehicle is difficult to drive because i must constantly pull the steering to the left in order to stay on the road, and i feel that i could lose control very easily.
The contact owns a 2003 jeep liberty. While driving out of a parking lot, the lower ball joint failed and the front passenger side wheel detached from the vehicle. The vehicle was towed to the contact's home. The dealer (phillips chrysler jeep dodge ram, 3440 s pine ave, ocala, fl 34471, (352) 732-7577) stated that an unknown recall repair for the lower ball joint had already been completed by the previous owner. The contact was originally informed by the manufacturer's recall center that the vehicle was covered under an unknown recall. The contact had the vehicle towed back to the dealer where it was pending a repair. The contact was referred to the manufacturer, the federal trade commission, and her state attorney general's office. The failure mileage was 160,000.
The contact owns a 2003 jeep liberty. The contact stated that the driver's side lower ball joint detached from the vehicle. The tie rod fractured and the vehicle dropped to the ground. In addition, the check engine indicator remained illuminated. The vehicle was towed to chrysler dodge walton beach (541 mary esther cut off nw, fort walton beach, fl 32548, (850) 244-7611), but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 178,000. The vin was unknown.
Takata recall. The contact owns a 2003 jeep liberty. The dealer indicated that the vehicle was repaired according to nhtsa campaign number: 06v288000 (suspension) on august 1, 2016; however, the remedy did not prevent the failure. Years later, while turning right into a parking lot, the lower ball joint fractured on the driver side. The vehicle was towed to the contact's residence. The dealer and the manufacturer were notified of the failure. The contact was informed by the manufacturer to take the vehicle to the dealer for repairs where it was diagnosed that the driver side ball joint fractured and damaged the axle and the front driver side tire. The manufacturer refused to cover the repair. The contact was also unable to determine when the parts would become available to receive the repairs for nhtsa campaign numbers: 15v673000 (air bags and 13v252000 (fuel system, gasoline, structure). The vehicle was still at the dealer. The approximate failure mileage was 180,000. Parts distribution disconnect.
The support straps for the fuel tank failed suddenly after making a left turn. The fuel tank contacted the road surface for a short time (1 minute) before the vehicle could be stopped. The rear corner of the tank (passenger side) was damaged to the point that fuel leaked from the tank.both support straps were broken after the incident. The tank was approximately 1/4 full prior to the incident. Both of the support straps failed near the bottom of the fuel tank.the remaining pieces of the support straps were still fastened to the frame and the fasteners were still in place after the incident. Both support straps were severely rusted.although we are disappointed that this incident happened, we are grateful that no one was hurt. We realize the outcome could have been a lot worse.
The contact owns a 2003 jeep liberty. The contact received notification of nhtsa campaign id number: 12v527000 (air bags) and made an appointment to have the recall service performed. The vehicle was serviced per the recall. The contact also referenced a manufacturer's recall for the ball joints. The dealer was contacted and an appointment was secured to have the manufacturer's recall performed on the vehicle. The dealer ordered the part needed to complete the recall service however, when the contact arrived for the service he was advised that the ball joint was used on another vehicle and that they were unable to order a replacement. The dealer was also unable to provide an expected time for the part to become available. The vehicle was not serviced. The contact had not experienced a failure.
My mechanic got stumped on some suspension problems, and looked online for similar issues. What he came across was articles by consumer reports and auto trader about recalls with jeep libertys from 2003 to 2005 that will have rear suspension, specifically rear lower control arms problems, resulting in the tires loosening or even break away from the vehicle. I am not a mechanic, but what i have read fits the description of what my jeep is doing, and the area of concern expressed by my mechanic. Even when the jeep has not been recalled for this, "officially" i would like it looked into as the problem fits the recall description and model years. When i am driving it, it intermittently shakes from the backend, little fish tail motions. It happens at most speeds, but more noticeable when above maybe 25mph. (although it does it at slower speeds as well) it is nerve racking, and noticeable from passengers as well, as twice i've been asked by passengers, "whats wrong with your jeep?" below on this page it is asking me for a date of "when did this happen?". That i don't know, its not something that happened overnight, its been steadily creeping up, getting worse. My mechanic made mention of it a few months ago. I have had no luck having this listed as a recall, despite what i mentioned previously that the problem fits the description and whats happening. I decided to fill this out to see if anything else could be found or done with the recall. Thank you
The contact owns a 2003 jeep liberty. The contact stated that the upper ball joints on both front sides of the vehicle were damaged. The vehicle was taken to the dealer, but was not repaired per nhtsa campaign number: 09v119000 (suspension). The manufacturer was notified of the failure. The failure mileage was 160,000.
While driving at any speed, the vehicle constantly pulled to the right. The vehicle was taken to the dealer. The vehicle has been to the dealer three times for the same problem. The vehicle was also leaking oil from the oil pan.the mechanic was unable to determine the cause of the vehicle's pulling.
The contact owns a 2003 jeep liberty.the contact stated that there was rust on both the front and rear control arms.the dealer diagnosed that there may have been a leak that was causing the rust.the manufacturer was notified, but denied any assistance with repairs to the defect.the vehicle was not repaired.the failure and current mileage was 68,000.
At only 66,000 miles original owner directly from a 4-year corporate lease, a large corrosion/rust hole through bottom of passenger side body frame rail has been discovered, where lower control arm meets the frame rail. Breakage of the rear frame rail is pending due to rust hole, would likely cause a spontaneous loss of steering, injury or death. Jeep is too dangerous to drive. Must spend $2,000 to try to replace frame rail. Contacted chrysler but they would not fix due to year of vehicle, corrosion recalls are 2004-2007. The entire underside of vehicle is rusted and only a matter of time before all other components rust through including suspension and brake lines as well as lesser parts already going like rear window currently rusted shut and engine parts with corrosion beginning. I live in nj which is included in the "salt belt" -states that use salts to de-ice roadways in winter, so the recall on my would not affect my vehicle regardless of it's year. It is my opinion that there is a major corrosion/rust issue in the earlier jeep liberty models which makes these vehicles very dangerous to drive. Buyers beware especially in the northeast. Have a thorough inspection for rust before buying any used jeep liberty.
The contact owns a 2003 jeep liberty.while driving approximately 55 mph, the contacts grandson heard a loud breaking noise and the steering immediately locked, causing him to lose control of the vehicle.the rear passenger side tire detached from the vehicle; however, he was able to avoid a crash and successfully stop the vehicle.the vehicle was towed to a local garage.a police report was filed.a professional technician inspected the vehicle and noticed that the front and rear axles were corroded for a very long time, which caused them to fail.the insurance company stated that the vehicle was completely destroyed.the dealer did not provide any assistance.the manufacturer stated that the vin was included in nhtsa campaign id number 06v288000 (suspension:front:control arm:lower ball joint), but the contact never received a recall notice.the manufacturer sent an investigator to inspect the vehicle and it was discovered that there was no correlation between the failure and the recall.the manufacturer is refusing to assume any liability for any of the damaged components caused by the failure.the vehicle has not been repaired and the contact has pictures of the failed component.the failure and current mileages were 61,000.updated 05/06/08 the consumer had brusing on his shoulder. Updated 04/01/11
The contact owns a 2003 jeep liberty. The contact stated that while reversing out of a parking space, a loud booming sound was heard. Upon inspection, it was discovered that the front driver's side suspension had failed. The vehicle was towed to an independent mechanic who diagnosed that the front driver's side upper and lower ball joints had failed. The cause of the failure was not yet determined. The local dealer bob moore jeep located at 4627 s memorial dr, tulsa, ok 74145, and the manufacturer were notified of the failure but offered no assistance. The contact indicated that the vehicle was previously serviced under the nhtsa campaign number: 06v288000 (suspension). The failure mileage was 200,000.
The contact owns a 2003 jeep liberty. While driving approximately 60 mph, the vehicle made a popping noise whenever it was turned. The contact took the vehicle to an independent mechanic who diagnosed that the upper and lower control arms and ball joints failed. The manufacturer was notified. The dealer was not contacted. The failure mileage was 170,000.
I would like to file a complaint about the passenger side upper and lower ball joints. I purchased the vehicle in 2006 as a second owner and in the 7 years i have owned my jeep i have had to replace my ball joints now 3 times. This is very unsafe and seriously should be addressed by the makers as to why even after being recalled they have gone out twice. Luckily i have been fortunate enough (or i should say chrysler has been fortunate enough) to not have had an accident or anything serious happen to me or my family due to this. Thanks.
The contact owned a 2003 jeep liberty. While driving 75 mph, the front driver side tire blew out without warning. The contact was the front passenger in the vehicle. The driver stated that the vehicle felt as if the front driver side of the vehicle struck the ground. The vehicle fishtailed and collided with the median, rolled several times, spun out, and landed on its roof. The driver side air bag deployed, but the passenger side and other air bags failed to deploy. The driver sustained two broken fingers on the left hand, contusions, left body side muscle soreness, and a concussion. The rear passenger occupant sustained a cut to the right arm and left leg and bruising. Themiddle rear passenger sustained minor bruising, and the driver side rear passenger sustained back injuries. All occupants required medical attention. A police report was filed. The vehicle was towed and deemed a total loss. The cause of the failure was not determined. The manufacturer was not notified of the issue. Several months ago, the vehicle was serviced per a ball joint recall and a possible control arm recall. The vin was invalid. The failure mileage was approximately 131,000...updated 05/09/17 *as
I have reported this to daimler chrysler in regards to the ball joints i feel the recall parts were never fixed and could not get an answer as to whether they were ever replaced this vehicle at one time was in an accident not known when i purchased this jeep to be safe and it is the worse vehicle ever i have a four year old and like i said to daimler chrysler if anything happens to me or my family while rising in this vehicle there will be a lawsuit.
The contact owns a 2003 jeep liberty. The contact stated that there was a loud abnormal noise coming from the vehicle. A technician was contacted which advised the contact to reverse the vehicle however, the front passenger tire detached from the vehicle. The technician noticed the lower ball joint was fractured. The vehicle was serviced under nhtsa campaign number: 09v119000 (suspension). The vehicle was towed to an independent mechanic where it was diagnosed that the lower ball joint needed to be replaced. The vehicle was not repaired. The vin was not provided. The manufacturer was not notified of the failure. The approximate failure mileage was 120,000.
Dt: contact stated while driving thevehicle fish tailed. This, in turn,caused a minor accident. Repairs were made to the vehicle. This problemrecurred.it usually happened when the road waswet or snow covered. He took the vehicle to a dealership to have the vehicle checked. They could not determine what wasthe cause of the problem.
The contact owns a 2003 jeep liberty. While driving 5 mph, the contact heard a loud noise. The contact pulled the vehicle over to the side of the road and noticed that the driver's side ball joint was fractured. The vehicle was towed to an independent dealer, but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.
The front lower ball joints on the vehicle has been recalled and replaced before.both front lower ball joints are bad again.will they be covered to be replaced again due to recall issues before and still are bad
The contact owns a 2003 jeep liberty. While driving approximately 55 mph, the rear of the vehicle began to fishtail independently. The contact was able to regain control and resumed normal operation. On a separate occasion, the failure recurred. The vin was not included in nhtsa campaign number: 12v085000 (suspension). The vehicle was not repaired. The manufacturer was not notified of the issue. The approximate failure mileage was 160,000.
The contact owns a 2003 jeep liberty. The contact received notification of nhtsa campaign numbers: 15v046000 (air bags), 13v252000 (fuel system, gasoline, structure), and 06v288000 (suspension); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The vin was invalid. The contact had not experienced a failure.
The contact owns a 2003 jeep liberty. While driving approximately 10 mph in a parking lot, a loud noise was heard coming from the front of the vehicle and the front driver side dropped to the ground. There were no warning indicators illuminated. The contact exited the vehicle and discovered that the lower ball joint had pulled through the steering knuckle. The vehicle was towed to the contact's home. The contact mentioned that an independent mechanic drove the vehicle, but it was not diagnosed or repaired. The vehicle was serviced per nhtsa campaign number: 06v288000 (suspension). The manufacturer was not notified of the failure. The failure mileage was 183,000.
The contact owns a 2003 jeep liberty. The contact stated that after having the vehicle in for a regular oil change, she was advised that all of the suspension components were severely rusted and needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and they offered no assistance. The failure mileage was approximately 40,000.
While driving, the front ball joints on the right side of the car broke.
2003 jeep liberty. Consumer writes in regards to airbag system occupant restraint control, fuel tank, front suspension upper control arm ball joints and lower ball joints safety recall. *ldthe consumer was unaware of all the recalls before being sold the vehicle. The dealer would not assist with the repairs.
The contact owns a 2003 jeep liberty. The contact stated that while driving 25 mph, the vehicle exhibited an abnormal banging. The vehicle was taken to an independent mechanic for diagnosis where the contact was informed that the upper control arm and upper ball joint suffered from severe corrosion. The mechanic advised the contact to take the vehicle to an authorized dealer to see if the vehicle could be repaired under nhtsa campaign number: 09v119000 (suspension). The vehicle was taken to a dealer and the diagnosis was confirmed however, the contact was informed that the vehicle was not included in the recall campaign. The manufacturer was notified of the failure. The vehicle was repaired. The failure and current mileage was 31,329...updated 12-05-13 updated 12/9/13
"takata recall i also have been experiencing ball joint breakage and need to know has there been a recall on my vehicle because it has happen to me as of today. Please get back to me and i will continue to research myself.i was backing up into a parking spot when the right lower ball joints broke away.
The lower ball joint completly came apart while driving.this was previously recalled and fixed but was not fixed correctly.chrysler is refusing to repair it.it could have killed everyone in the vehicle if this would have happened on the highway.the lower ball joints are still a safety issue on these vehicles and they should not be driven with the defect.
The contact owns a 2003 jeep liberty. The contact stated that upon inspecting the under body and frame of the vehicle concerning the suspension, the contact noticed that the rear control arm bracket fractured from the driver's side of the frame. There had been extensive rust and corrosion on the frame, the lower control arm and the rockers pertaining to the rear axle. The vehicle was not diagnosed by a dealer or an independent mechanic. The manufacturer was notified of the failure. The approximate failure mileage was 130,000.
The contact owned a 2003 jeep liberty. While driving on a back road, the vehicle flipped and crashed after the contact over corrected the steering. The vehicle flipped three times. The contact was ejected from the vehicle and became trapped underneath. The air bags did not deploy. The contact was seriously injured and had to be transported to the hospital with injuries to the neck, back, eyes, face, and skull. The contact was hospitalized for two months and in a coma for three weeks. A police report was filed. The vehicle was totaled and towed. The manufacturer and the dealer were not contacted. The contact stated that the crash occurred due to an unknown recall pertaining to the axle being manufactured too short. The failure mileage and vin were unknown.
Takata recall i am steadily burning through front drive shaft assemblies where it goes into the transfer case. Thebearinghead keeps failing by throwing the bearings through the assembly, i have owed the vehicle for 2 years and have replaced it twice with the same parts failing. The part seems to just go with no warning and when the assembly comes apart it would leave the front shaft spinning since the jeep has full time locked hubs which could cause it to go through the floorboard or send bullet type projectiles through the assembly metal which could damage other components
The contact owns a 2003 jeep liberty. The contact stated that there was an abnormal failure progressing with the upper and lower ball joints. The vehicle was not inspected and diagnosed by an independent mechanic or dealer. The manufacturer was notified of the failure. The approximate failure mileage was 150,000.
While driving the front drivers side ball joint broke.
I own a jeep liberty 2003(manufactured in apirl 2003). I have owned the car from january of 2004. Coupleofweeks before(july 17th 2004)i was gettingin tothe freeway entry ramp, the car suddenly veered right and i tried to adjust it but the car veered violently to the left and spun a 360 and a partial 180 before i ended up on the other side of the freeway crossing 4 lanes of traffic. Fortunately, i did not get injured and the vehicle was not damaged nor did anybody else. I went on the internet later to find out that there was a major recall for the same incident for jeep liberties that were manufactured till march of 2003 and mine is manufactured in apirl. The scary thing about this is i cannont predict when this can happen again and it has already happed twice after the above listed incident on normal roads.
The contact owns a 2003 jeep liberty. The contact stated that while entering a residential driveway, she heard a loud noise near the front driver's side wheel. The contact exited the vehicle and noticed that the top of the wheel was abnormally tilted inward. The vehicle was towed to the dealer for inspection where they stated that the upper control ball joint failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified and stated that the vehicle was not included in any recalls. The failure mileage was 150,000.
There are 12 active recalls on my vehicle. I don't trust the vehicle. I want a replacement vehicle. Some recalls are "incomplete" and cannot be remedied right now. I have had very bad experiences with jeep dealerships - they have repeatedly demonstrated that they were untrustworthy and either not doing the work they said they did or breaking something on my jeep and charging me for it. I think they should replace my vehicle another vehicle that either has no recalls or one that has passed compliance. No accident yet. Do i really have to wait for an accident? 12 recalls?
The contact owns a 2003 jeep liberty. While driving 5 mph, the contact heard a loud noise coming from the front driver's area. The failure occurred without warning. The contact pulled over to the side of the road and noticed that the ball bearing snapped and the wheel bearing was approximately 90% detached. The vehicle was towed to the garage and was not taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 100,000.
The contact owns a 2003 jeep liberty. The contact stated that while driving 40 mph, the vehicle made an abnormal noise. The vehicle was taken to an independent mechanic for diagnosis where it was stated that the ball joints needed to be replaced. The vehicle was not repaired and the manufacturer was notified. The approximate failure mileage was 86,000.
I was backing out of a parking space in the quick chek parking lotafter i came out of the store to go to work and i heard a big bang thump. I immediately put the vehicle in park and looked around thinking maybe someone was behind mebut there was not. I had a few guys push the vehicle slowly to another parking space about 200 ft away to stop the vehicle and put into park again. I immedialtely called roadside assistance to come to help me after i looked underneath the front right tire to see that the wheel was not attached to the front suspension under the vehicle. A flatbed came and told me that i needed a wrecker to lift and also dollies to get this vehicle to the closest automotive facility nearby. Once there the next day they inspected it and told that i needed a lower and upper ball joints and also control arm for this vehicle.i called fca chrysler jeep dodge about this matter and was told that if i was to tow it to one of there facilities that if the recall on it that was done in 2007 was the same problem that they would address this matterand fix it free of charge and it would be covered for the recall for the most part.
Since purchasing in sept 02 have had vehicle in for service six times for numerous concerns, repeatedly for a clunking/grinding sound from the psgr sd ft, a severe pulling of the vehicle to the right, a vibrationwhen driving hwy speeds, and intermittent engine misses.dealership twice replaced the front end strut mounts which elimated the grind/clunk, but cannot ascertain the problem with the vehicle's instability (pulling) on the road nor with the engine misfires.an adjustment (off spec) to the alignment was performed by dealership which in turn caused the vehicle to pull to the left and also encouraged more steering vibration and worsened mpg- avg 13.21 mpg where initially i got 18 -20 mpg. Dealership claims that b/c roads are angled for water runoff, this likewise keeps my vehicle from staying on the road (!?) am currently beginning to experience a clunking noise from rear passenger side wheel area, but have not yet brought it to dealer's attention.
The contact owns a 2003 jeep liberty. The contact stated while driving 15 mph, the passenger side wheel fell off causing the vehicle to come to a complete halt. The vehicle was towed to an independent mechanic. The technician stated that the upper bolt joint fractured due to corrosion. As a result, the upper control arms and bolt joints needed to be replaced. The manufacturer was made aware of the failure but did not offer any assistance since the vehicle was not included in nhtsa campaign number: 09v119000 (suspension ). The vehicle was repaired. The failure and current mileage was 91,000. Updated 01/31/2014*ljthe consumer stated chrysler did not honor the recall.the consumer was informed the vehicle was not covered under the recall, because the vehicle was built outside of the dates of the recall. The consumer would like for the dates of the recall, to be expanded. Updated 02/04/14
My front ball joints are about to fall apart, i was told i was lucky i haven't had a bad accident. I had to pay to replace front drivers side arm and ball joint. Right hasn't been done yet because i couldn't afford both, drivers side was $506. Then was told there are several recalls on this problem that i wasn't told about. I'm scared to keep driving and can't seem to get anyone to contact me.
Took my liberty to my mechanic because it started making a horrible sound up front when ever i made a turn. Upon inspection my lower ball joints had disintegrated, crumbled into their hands. They could not believe how lucky i was that it did not break while driven. Nothing was holding it in or together. Come to find out there are recalls on both the upper and lower ball joints. I was never notified. I have had the lowers fixed and paid for with lifetime warranted parts. I need reimbursed for the lower $488.27. The upper ball joints also must be fixed on a separate recall that i was never notified of. Do these people have any idea how bloody and devastated an accident would be when your wheel shears off and there is no steering? it's called flipping the fringing jeep over!!! not only is it unacceptable that i wasn't notified but i could have killed my father and others in an accident. My mechanic told me straight up if i had gone over a bump or turned i would have wreaked! i can not believe that there are other people that have had accidents with more damage or a full total of theirs and others are not being reimbursed for the entire damages. Thi fixed wrong the first time by the dealer, before their wreak. How is that not their responsibility? there is no excuse for any of those jeeps or mine not being fixed. These are straight up recalls something is wrong with this, really wrong.
Start with a noise when i push brakes and after two weeks the left ball joint snap and left side was wreck (paint, bumper) now i'm afraid this thing happen with right ball joint.
The contact owns a 2003 jeep liberty. The contact stated that the lower and upper control arm and lower ball joint were replaced three times.the vehicle was taken to the dealer. The technician verify the failure and stated that the lower control/upper control arms and lower ball joint needed to be replaced.the manufacturer was made aware of the issue.the vin was not available. The failure mileage was 140,000. Mailed out 01/13/15*lj updated 2/9/15the consumer stated the upper control arms and ball joints failed for the second time. Updated 05/05/16.
Vehicle's left ball joint broke and the suspension arm collapsed. *mr *sc
The contact owns a 2003 jeep liberty. While driving 5 mph, a loud squeaking and clanking sound emitted from the vehicle and it became hard to control without warning. When the steering wheel was turned slightly, the vehicle veered to the left or right. The vehicle was taken to an independent mechanic where it was diagnosed that the driver and passenger side lower ball joints needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 125,000.
While driving at speeds around 5o & 80 the vehicle vibrates extremly bad, manufacturer is unsure of the cause of the problem, could this be safe to drive?
When driving this vehicle it sways all over the road and seems very unstable and dangerous. First thought was stabilizer bar links but those seem fine and we cannot find a cause for this issue but i'm scared to drive it.
The left front ball joint fell to the ground while driving and without warning.the left ball joint broke allowing the suspensionarm to collapse in wheel. * cb
The contact owns a 2003 jeep liberty. While driving approximately 35 mph, the vehicle veered to the left. The vehicle was driven to efird chrysler jeep dodge (1227 w lucas st, florence, sc 29501) where it was determined that the driver's side control arm, which was previously repaired by the former owner with an aftermarket part, failed and needed replacement. The vehicle was not repaired and remained at the dealer. The manufacturer was not notified of the failure. The approximate failure mileage was 247,000.
I have a few issues and questions. I purchased my jeep thru navy exchange sales in 2003, new. I lived in singapore 2007-2013, all recalls posted for these years were not performed on my vehicle as the car was in storage and no one drove it. How can i get these previous years recalls completed for my 2003 liberty jeep?i currently have a outstanding recall from nov 2015 that was reviewed by the jeep dealer southern jeep, located on military highway and i have yet to receive any feedback wrt the status of the repair, evaluation etc... My rear window defrost mechanism is inoperable; it has been repair about 5 times by jeep dealers, it was a recall a few years back and guess what, it still doesn't work and the wire is just hanging there in a non-working status. Help!i'm a loyal jeep owner, ihave (2), this may change....?pls advise[xxx]'information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).'
Son was driving home when the driver side wheel came off, in mid turn-. On a public road, about to turn onto the interstate. Luckily, wasn't going 65. The car had to be towed. Our mechanicsaid the ball joint broke loose, bending the axle as well, damaging the wheel and tire. There has been a recall of this nature, but said it didn't apply to this vin. I am totally convinced it must be defective as well. This could have been a deadly accident. I am begging for this to be investigated.
The contact owns a 2003 jeep liberty. The contact stated that while driving approximately 55 mph, a loud consistent noise was heard from the front driver's side wheel area. The vehicle was taken to an independent mechanic, who diagnosed that the front upper and lower ball joints, control arm for the lower ball joint, and the rear suspension was defective. The vehicle was not repaired. The manufacturer was made aware of the problem. The approximate failure mileage was 149,000. ..updated 02-28-14 updated 03/14/2014
My stepdaughter was driving her 2003 jeep liberty in her grandmother's driveway when she heard a loud thunk causing the vehicle to come to a stop due to the driver's side front tire separating from the vehicle. We changed the front driver side ball joint and control arm due to failure and tire separation from the vehicle. It was well that my step daughter was not travelling on the highway at a faster rate of speed because that surely would have ended with a more serious result. I see that there have been three recalls related to the control arm and ball joints. This particular vehicle was purchased from a private individual that actually had taken the vehicle in for the recall in 2006, but it seems that the problem has not been resolved. I'm very much concerned for my step daughter's safety while operating a motor vehicle and i hope that something can be done soon to correct this problem.
The contact owns a 2003 jeep liberty. While driving 35 mph, an abnormally loud sound emitted from the vehicle. After inspecting the vehicle, the contact noticed that the driver side lower ball joints fractured without warning. The vehicle was towed to an independent mechanic. The technician replaced the lower ball joints and upper control arm. Also, the technician made the contact aware that nhtsa campaign number: 03v460000 (suspension) was directly related to the failure. The manufacturer as not made aware of the failure. The vehicle was repaired. The failure mileage was 138,994.
I have a jeep liberty limited 2003 leased on october 2002.ive had to bring the vehicle in for service seven times for the same problem and the dealer has not repaired it. The problem is that while driving at speeds anywhere from 30- 65andwhile trying to accelerate from a complete stop the vehicle will start to buck and hesitate, the speedometer will swing back and forth and the vehicle suddenly loses speed and then regains it. I've almost been hit by another vehicle on the palisades parkwayon three separate occasions. The failure started on april 28,2004 at 32,000 miles it now has 34,600 miles and it has reoccurred after all seven times of going in for repair of same condition after the dealership at central ave chrysler jeep in yonkers,claims to have repaired it. The dealership will not honor the warranty by properly repairing or replacing vehicle.
Good morning,i am trying to file a complaint about an accident my son had in his 2003 jeep liberty.while driving around a curve at a slow rate of speed the control arm on the front passenger broke causing my son to lose control of his vehicle and smash into a tree.resulting in major damage to the vehicle. And no being without a car for work.please advise.
The contact owns a 2003 jeep liberty. The contact stated that the driver side ball joints failed while driving 30 mph. The failure caused the contact to crash into another vehicle, a cement wall and then the vehicle traveled over the overpass. The vehicle was destroyed and towed to a local mechanic. The contact was injured and transported to the hospital. The police were called and a report was filed. The insurance company was notified of the failure. The manufacturer was also notified and offered no assistance. The vin was unavailable.the failure mileage was 30,000.
The contact owns a 2003 jeep liberty. The contact stated that the vehicle was serviced under nhtsa campaign number: 12e047000 (suspension.the contact stated that the repairs were not made correctly and caused the vehicle to pull to the right when driving at any speed. The manufacturer was not made aware of the failure. The vehicle was not further repaired. The approximate failure mileage was 80,000 and the current mileage was 84,000.
Streering wheel vibration at speeds 58-70mph.
The "air bag" warning light will randomly stay on after a key on and start. It does not turn off for that duration of the vehicle being turned on.the suspension ball joints in front are failing again since the recall was performed only 20k miles ago. With only street driving involved.
The contact owns a 2003 jeep liberty. The contact stated while driving approximately 5 mph the front drivers side wheel detached from the vehicle onto the road.the vehicle was towed to an authorized dealer who informed that the ball joint separated. There was a recall associated with nhtsa campaign id number 06v288000 (suspension); however, the part was unavailable. The manufacturer was notified and they were unable to provide an expected date the part would be available. The vehicle was notrepaired. The approximate failure mileage was126,900.
Front suspension upper control arm/ball joint separated causing wheel dislocation on front passenger side. The incident occurred leaving a parking lot at about 5 miles per hour. The same make/model year jeep liberty has recall j17 for the front suspension upper control arm/ball joint, but my vehicle vin is not included in the recall. Lower ball joint, covered under recall f23, was not involved in the failure. Both the ball joint and the upper control arm on the front passenger side of vehicle required replacement, after vehicle was towed to garage and inspected.
The contact owns a 2003 jeep liberty. While driving approximately 35 mph, the front driver side tire deflated and caused the lower ball joint to snap in half. As a result, the control arm fell and cut into the wheel rim, which made it impossible for the other wheels to turn or move. The vehicle was towed to an independent mechanic. The manufacturer advised that the vehicle be taken to a local dealer. The dealer stated that the failure was crash related and not a recall issue. The vehicle was not repaired. The failure mileage was approximately 180,000. Updated 10/21/16*lj
While driving 40 mph the vehicle vibrated.the dealer inspected the vehicle but could not duplicate or correct the problem. *nlm
The contact owns a 2003 jeep liberty. The contact stated while driving 25 mph there was a loud noise coming from the rear suspension bar. The vehicle was taken to the dealer who stated there was rust and corrosion on the rear stabilization bar that needed to be replaced. The manufacturer was notified who advised the contact that there were no recalls for the vehicle and offered no assistance. The failure mileage was 90,045.
The contact owns a 2003 jeep liberty. The contact stated that while driving at various speeds, the accelerator pedal was depressed and the vehicle jerked with the check engine warning light illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the upper ball joint was defective and needed to be replaced. The contact was informed of nhtsa campaign number: 09v119000 (suspension) however, the vin was not included. Neither the dealer nor the manufacturer were notified of the failure. The vehicle was not repaired. The failure mileage was unknown.
The contact owns a 2003 jeep liberty. While driving various speeds, the contact noticed an abnormal noise coming from the front of the vehicle. The vehicle was taken to a dealer where it was diagnosed that the upper ball joints in the front of the vehicle needed to be replaced. The vehicle was not repaired. The contact was aware of nhtsa campaign number: 12e047000 (suspension), but the vin was not included. The vin was included in nhtsa campaign number: 15v046000 (air bags); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 93,000.
The upper and lower ball joints are making noises and separating and you've had this problem with a few 2003jeep liberty's
Vehicle was left at the dealer for suspension repairs, after waiting 7 days, dealer called indicating that manufacturer has not provided the necessary parts to repair the problem. I had to pick-up the vehicle and take it to an independent mechanic to fix the suspension problem.
Wondering why florida is not in the group since it is surrounded by salt water on 3 sides:the upper and lower ball joints are bad:2003 jeep liberty front control arm recallsrecall number: 09v119000 owner notification date: april 12, 2010 record creation date: april 9, 2009 defect description:chrysler is recalling 42,469 my 2002-2003 jeep liberty vehicles originally sold in or currently registered in salt belt states of connecticut, delaware, iowa, illinois, indiana, kentucky, massachusetts, maine, maryland, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, virginia, west virginia , wisconsin and the district of columbia. The front suspension upper control arm ball joint may experience a loss of lubrication which could lead to corrosion, accelerated wear, and possible separation while driving. Defect consequence:failure of the ball joint could result in a loss of steering capability, increasing the risk of a crash. Corrective action:dealers will replace the front upper control arm assemblies free of charge. The recall is expected to begin on or about april 24, 2010. Owners may contact chrysler at 1-800-853-1403.
Tl-the contact owns a 2003 jeep liberty. The contact stated that after receiving a recall notice in regards to nhtsa campaign id number09v119000 ( suspension:front:control arm). She has tried to contact the dealer and the manufacturer and they advised 6 months ago that the parts still not available. The vehicle has not been repaired. The failure mileage was approximately 55,000. Tb
Upper and lower ball joints under previous recall have failed!!!!!!!!ball joints were not replaced by servicing dealer as required by recall !!!!!!!!!! only small shield was installed !!!!!!!!jeep isn't taking this problemseriously !!!!!!!!!!
I am the second owner of this vehicle, when i acquired it, i had it serviced at the dealership and they preformed all recall work. It has been kept serviced and up to date on any recall work since. During the day on christmas eve 2019 i was returning home from a visit at my mother's home and suddenly lost control of the jeep. There was loud noise and things breaking off the vehicle as i fought to control it and pull over. Upon inspection, saw the passenger side front wheel had come loose from the suspension, tore off the fender wheel well and broke a piece off the right-side running board. Undriveable, i had it towed to my mechanic. Unfortunately, they were closed until after new years. In early january i found out the diagnosis was a sheared lower ball joint failure. I looked in my files and found that this was one of the recalls that had been preformed to the vehicle. Safety recall f23- lower ball joints was done on 8/1/2006. Obviously, you assume this problem is resolved and the vehicle is safe after the work is done. I luckily was traveling at 30mph, and not at highway speed, so i have only encountered a financial burden. (about $4k for rental, repair & bodywork) i am sure if i was going faster or in traffic, i would have been injured or killed. How do the thousands of jeep liberty owners still on the road who are up to date on recalls confidently drive their vehicles if the recall work fails in the exact manner described as the problem meant to be fixed by the recall? i've been driving for close to 40 years and have never had any vehicle suffer a catastrophic failure resulting in a crash before this.
The contact owns a 2003 jeep liberty. While driving various speeds, an abnormal noise was heard from the front of the vehicle. The vehicle was taken to a dealer where it was diagnosed that the upper control arm and rear lower control arm needed to be replaced. The vehicle was repaired. The vin was not included in nhtsa campaign number: 09v119000 (suspension). The manufacturer was not notified of the failure. The failure mileage was 110,981.
Vehicle has less than 61,000 miles and upper control arm has deteriorated and must be changed. There is a recall (j17) for this specific part and model of vehicle but only for certain states. The part is the same regardless of where the vehicle is located. Please explore including all 2003 jeep liberty models in this recall.
Left driver side, upper ball joint separated from control arm. Wheel collapsed outward. Fortunately, it happened after leaving the interstate driving 70 miles per hour. Entering service station wheel collapsed. Happened to talk to an individual who was aware of the problem. Individual said that this is a current and on going problem with today's vehicles. The front components are being designed so they cannot be maintained properly. Lack of grease fittings, pressed in joint design on ball joints to control arm , instead of re enforced with bolts or other safe measures. Individual stated that it is occurring on most all makes and models. Instead of just replacing the defected ball joint, the control arm, with no other defect, but this, has to be replaced, costing even more money. Has been reported, that deaths have occurred. The mental impact and feeling insecure after a fix is ongoing. I see more deaths and accidents occurring because of this problem. Thank you.
The contact owns a 2003 jeep liberty. The contact stated that nhtsa campaign number: 12v527000 (air bags), nhtsa campaign number: 13v252000 (fuel system, gasoline, structure), and nhtsa campaign number: 09v119000 (suspension) exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the delay. The vehicle was not repaired. The contact had not experienced any failures.
The contact owns a 2003 jeep liberty. While the vehicle was in reverse, the driver heard a noise coming from the front passenger side. The contact noticed that the lower control arm pin was detached. The vehicle was taken to the dealer where it was diagnosed that the lower ball joint detached and both ball joints needed to be replaced. The vehicle was not repaired. The vehicle was repaired per nhtsa campaign number: 06v288000 (suspension); however, the failure recurred. The manufacturer was not made aware of the failure. The failure mileage was unknown.
-the contact owns a 2003 jeep liberty.while driving 25 mph he lost control of the vehicle.he hit abolder on the road.road conditions were somewhat rainy.the vehicle was at the body shop and they are repairing the front suspension of the vehicle.the current and failure mileage were 93,000. The consumer provided a copy of the recall notice, insurance information, philadelphia non reportable accident report and estimate of repairs stating the vehicle is a total loss. Updated 09/04/07
The contact owns a 2003 jeep liberty.while driving 10 mph in reverse, the contact heard a loud noise and then the front passenger tire collapsed.the dealer stated that the upper ball joints fractured and needed to be replaced.the vehicle was towed to the local repair shop and the upper ball joints are currently being repaired.the manufacturer would not assume financial responsibility for the repair because there were no recalls available.the vin was unknown.the failure and current mileages were 57,000.
Safety recall j17i have contacted the dealer and ask to order the parts and he said they will call me when the part comes in, that was on 5/21/10, i called back last week and been told the part still was not in. I also been told they only do 1 car per week, if that is a safety issue, why does it take so long?
Upper ball joint broke while pulling into my drive way.had it broke only minutes earlier it would have lead to a serious accident.
Drove into a driveway with a bump up of about 6 inches, and suffered a catastrophic failure of the right hand upper ball joint causing loss of steering control, in my 2003 jeep liberty limited.recall work for lower ball joints was completed june 28, 2007.upon inspection, upper ball joint had lost all lubrication (seals/bushings rotted) and joint was severely pitted and rusted.i pulled the ball joint and am attempting to replace it.however, local chrysler dealer only sells the entire upper control arm (incl. Bushings and ball joint) at $215 per side.
Recall j17front suspension upper ball joints2003 jeep libertymy vehicle was taken to a chrysler dealer that didn't order the parts for my appointment that was set two weeks in advance. They entered my problem in their system my this recall j17. The dealer couldn't provide me with a loaner car or rental? i than contacted chrysler customer services and they couldn't assist me either. The dealer is said my vehicle parts was on a back order and now i am without vehicle for 3-5 days. I work and have a 10 year old that needs our car. What remedy is there to my problem?
Evening nb on i-15, semi in the way, 2003 jeep liberty 4x4, swerve to left to avoid truck, back to right to avoid car in lane, vehicle dove down on left front wheel and went end over end, then 3 complete rolls side to side. After 45 minutes i was cut out of vehicle.vehicle was totaled.
Dt*: the contact stated while having recall work#06v288000 regarding suspension: front: control arm: lower ball joint performed on the vehicle, the dealer determined that the front axles and both wheel bearings needed to be replaced.the left axle was repaired, and when the front right axle was being repaired, it was noticed that the bolts in the axle were sheared and a lot of rust was present.there was no shaking or vibration prior to the incident. A representative at the dealership expressed that the manufacturer was contacted and determined that only 1 hour would be given to the dealer's mechanics to fix both sides.the vehicle was inoperable and was currently at the dealer.
We purchased a 2003 jeep liberty on december 4, 2002, in kent, ohio, that was manufactured in november 2002. We have lived in akron, ohio, continuously since 2002. We drive the jeep in the eastern suburbs of cleveland, ohio, very frequently to visit family and to take our son to school. Ohio is a salt belt state, and akron and the eastern suburbs of cleveland experience significantly more snowfall during the winter than other areas of ohio due to lake effect. The right front upper control arm assembly became loose, almost to the point of failure, and was replaced on april 26, 2008, at our cost of $597.87. On december 17, 2007 nhtsa opened preliminary evaluation pe07-q62 for 2002 -2003 jeep libertys based on complaints of front suspension upper ball joint separation.on april 7, 2009, chrysler notified the nhtsa that '[t]he front suspension upper control arm ball joint [of 2003 jeep libertys] may experience a loss of lubrication which can lead to corrosion, accelerated wear, and possible separation while driving[,]' and agreed to 'conduct a safety recall to replace the front upper control arm assemblies on all affected vehicles.' additionally, chrysler stated that '[t]he vast majority of these alleged separations occurred in salt belt states. A review of some returned parts indicated compromised sealing, loss of lubrication which resulted in corrosion, accelerated wear and separation.' however, chrysler has refused to reimburse us for replacement of the failed front upper control arm assembly because it was manufactured in november 2002 and not between may 2002 and september 30, 2002, even though it is the same part, manufactured on the same assembly line with the same materials, and chrysler admitted that '[n]o root cause for this increase in the rate of separation during this five month build window in 2002 has been determined.'we request that the recall be expanded to include jeep libertys manufactured in november 2002.
The contact owns a 2003 jeep liberty.when the contact took the vehicle to an auto shop for routine maintenance, he was informed that the rubber boots on the upper control arm ball joints were severely torn and needed to be replaced.the dealer recommended that the ball joints be replaced.they also stated recently that the part was on national back order and could not advise him of the date of availability.the vin was unknown.the current and failure mileages were approximately 34,600.
While making a left turn onto my road from another driveway, my front left tire separated from it's joint, making it unable to drive. The tire was manually tied back in place with a strap and driven to a nearby garage (about 40ft.away.) finally a call was made to chrysler describing the incident. On april 23, 2010 a call was made to a local dealership to replace the recalled parts. I was told that the parts had to be ordered in. When the parts arrive, the dealership would call me to schedule an appointment. As of today, 5/4/2010, i have not received a call to schedule an appointment.
While driving slowly across a bridge, my upper ball joint disconnected causing the passenger side front tire to fall off.no apparent warning that vehicle was in need of repair. No one was injured. Had vehicle towed and control arm: upper ball joint replaced.the lower ball joints were replaced on 12/29/2006 due to the recall in 06' of the lower ball joints -- it appears the upper ball joints have the same issue.my concern now is when will the other side go bad?hopefully i won't be traveling at a high rate of speed when the other side goes, because i fear the outcome.it only had 61,000 miles at the time -- can i assume the side that was repaired is safe to drive another 61,000.it's not worth putting my life and/or others in danger. How can chrysler assure me that it is safe?i feel this is a dangerous and premature failure of this part and should be covered by chrysler, just for safety alone.
The contact owns a 2003 jeep liberty sport. The contact stated that he received a recall notice for recall 09v119000 (suspension: front: control arms) in november 2010. On november 18, 2010, the front driver side tire separated from the vehicle. The vehicle was towed to an authorized dealer where it was repaired. The contact called the manufacturer and filed a complaint; the manufacturer stated that the repair for the recall should have been performed april 2010. The current and failure mileages were approximately 80,000.
On friday june 12th, 2009, my wife was driving our 2003 jeep liberty home.after stopping for a stop sign, she turned to the left and immediately the upper front ball joint gave way.(it was completely rusted on the inside)the jeep has 42087 miles on it.fortunately my wife was going very slow, otherwise there is no telling how severe an accident could have occurred. Chrysler/jeep said that there has been no recalls on this particular model, yet i found a april 15, 2009 posting on the internet saying that there have been recalls for the upper control arm ball joints (recall n. J17) on models sold in the "salt belt states".we are in pennsylvania.i've had the part replaced but would caution other jeep liberty owners about a potentially serious problem.
On 08/03/09, i had my 2003 jeep liberty towed to my local 5-star chrysler dealer (mileage = 148520).the right front ball joint had broken while i was making a turn in the parking lot.the tow truck driver had to pull my vehicle up onto the flatbed, as it was not possible to drive it, not even a few inches.during the loading of my vehicle onto the flatbed of the tow truck, the right front axle had come apart from the wheel.the service department had completed the necessary work to put my vehicle back together and indicated that it was all taken care of under the recall that was in the system.i had not known about the 2nd recall.i took my vehicle to the dealer for an oil change & courtesy vehicle inspection on 10/07/09 (mileage = 151838).the courtesy inspection indicated that the "suspension/steering" was "checked and ok."on 12/23/09,i took my vehicle to the dealer for an oil change & courtesy vehicle inspection (mileage = 158083), and i indicated that the right front wheel had begun making a weird noise again.i was told that it was it was fairly common, especially if the housing got wet inside. The courtesy inspection indicated that the "suspension/steering" was "checked and ok."on 03/19/10, i had my vehicle towed to the dealer (mileage = 161533) because it felt like i had a flat tire while i was driving, although there was nothing wrong with the tires.it ended up that the right front axle had to be replaced.at first i was told the damage was due to "normal wear & tear" and "high mileage."as they began looking at it more closely, they commented that they had not seen one this badly damaged.it was repaired & ready for pick up on 03/31/10.i am in the process of finding out more information on the right front suspension issues because i do not see how after all the "inspections," it went from being "ok" to being told that they had not had one come in that was that badly damaged.
While driving down a road, the ball joint on the front driver's side broke making the vehicle undriveable and tearing up my wheel.luckily, my son was able to get the vehicle off the main road and call for help.this vehicle was a 2003 jeep liberty sport which i bought in october, 2005.this incident left me without transportation to work due to the uncooperative staff at the dealership and the main jeep consumer office.the garage hauled the vehicle to repair but insisted only repairing the joint that had broke.when i asked for a number to contact the main jeep company, i was told this dealership had no such number.i feel this was a lie because the next day i was able to acquire a number from another dealership in our area.i have requested both bottom ball joints be replaced but so far have been denied.i am trying to protect my family from having a serious accident and feel extremely fortunate that it has not already happened.
The contact owns a 2003 jeep liberty.while driving 25 to 30 mph, the vehicle veered to the left.the ball joints failed and caused the tires to flatten.the vehicle was towed to the contact's residence.he filed an incident report with chrysler.he has pictures of the vehicle.the failure and current mileages were 46,000.
There was a recall on the lower ball joints and a local dodge dealership replaced them free of charge.there after loud popping noise continued and the upper ball joint broke.the upper and lower ball joints have been recalled in other states but only the lower ball joint has been recalled in tn.i believe that they need to be recalled in tn also because this is very dangerous.i also believe that they should pay to have this problem repaired on my vehicle.
Right front upper ball joint getting close to separation.
The contact owns a 2003 jeep liberty ultd. The contact was driving approximately 10 mph when he heard a loud rumble from the front passenger side of the vehicle. The vehicle was towed to the dealer who informed the contact that the front right passenger ball joint was fractured. The vehicle was not repaired. The failure mileage was approximately 257,000.
2003 jeep liberty - lower ball joints replaced on recall notice now i have been advised that the upper ball joint needs replacing. I have read that this is a known problem but no recall has been implemented yet.
While driving at approximately 30/35miles an hour, i hit a dip in a road ,my front passenger tire with swing arm collapsed outward. I have a jeep liberty sport.
The contact owns a 2003 jeep liberty.while driving less than 60 mph, the front driver's side of the vehicle collapsed and knocked the tire off the rim.the vehicle slid 100 yards, tearing the tire and wheel until the vehicle came to a stop on its own.the dealer stated that the ball joints could have been a factor in the failure.the manufacturer stated that the vehicle was included in nhtsa campaign id numbers 06v288000 and 03v460000.the vehicle has not been repaired.the current and failure mileages were less than 105,000.
The contact owns a 2003 jeep liberty. The contact stated that the vehicle was included in a recall associated with nhtsa campaign id number 09v119000 (suspension:front:control arm). An authorized dealer was notified and the contact was informed that the parts necessary to remedy the failure were on national back order. The contact was also informed that they did not know when the parts would become available. The vehicle was not repaired. The failure mileage was 62,000.
2003 jeep liberty upper ball joint failure (passenger side) - ball joint corroded and the ball pulled out of the socket during a left turn - wheel fell outward and laid down with vehicle resting on the tirevehicle is at dealer - awaiting word on proposed remedythis failure is exactly as described on a recall for the lower ball joints!
In october of 2010 passenger side lower ball joint failed when attempting to turn into a parking lot.discovered a recall was ordered on vehicle but never received notice.on 10/26/2010 dealership stated that they did replace both lower ball joints however on 11/11/2010 driver side lower ball joint failed at highway speed causing a serious automobile accident.there was also significant front end damage and airbags failed to deploy.
Upper ball joints worn to the point the vehicle was considered unsafe by jeep dealership.
I have a 2002 jeep liberty. I am having a ball joint problem with my jeep by daimler chrysler similar to the dodge.i purchased my jeep (new) in january of 2003.i began hearing a "scrubbing" noise from the front of my vehicle in approx april 2003. I took it to a dealer near maxwell afb, alabama; they stated that because of recent rain something may have been wet/ moist.i continued with my trip back to dc.i didn't really notice the noise anymore. Approx middle october i had a flat tire (front passenger).it was replaced by aaa contractor & fixed by a tire dealer. When i inquired what went wrong, they didn't/couldn't find anything.on october 31, 2003 i took my truck to be serviced at a alexandria, virginia jeep dealer for a 22,000 mile service (preventative care). So i dished out approx 270.00 for this service.two days later i noticed a "scrubbing" noise again. This time it was louder and was horrible! i visited the va jeep dealer furious that they just serviced my truck & i started hearing the noise.i was told that my front ball joint needed to be replaced, it just was a bad part and it was covered under warranty. I received a call the next day that the part was in but wasn't able to bring it in until two approx weeks later. The service tech assured my the truck was safe to drive but try to get the part replaced soon. I began to notice the truck pulling to the right & steering wheel violently shaking. The dealer don't provide loaner cars and i work on military base, i still couldn't get to work.at this point i blamed the dealer for my inconvenience.they put the part on december 10.they told my that it was recalled since the last time i had been in. The noise had stopped but not the shaking of the wheel and the pulling to the right.i returned my car to the service department (december 16). They performed a front end alignment. Today is december 19 and my truck is still shaking and pulling to the right.i am available for contact if necessary.
Loss of control of 2003 jeep liberty resulting in accident and personal injury. Driving car on parkway.gently stepped on brakes, car pulled sharply to the right.took foot off brake and reapplied, car pulled sharply out of control and to the left into center highway divide.could not pull car off center divide as car skidded to a stop.no other cars involved.damage to car and injuries reported to police.contacted jeep, they are sending an investigator over.have not heard anything since.
I was advised by my jeep dealership that my 2003 jeep liberty needs both the left and right front upper control arms replaced.2003 jeep liberty vehicles manufactured from may 2002 through september 2002 have been recalled due to the failure of this component.the chrysler recall is no. J17 (nhtsa campaign id 09v119000; nhtsa action number ea08008).my jeep liberty was manufactured in october 2002 - one month after the recall period and therefore isn't eligible for this recall.in researching chrysler recall no j17, the root cause of the upper control arm issue was never determined.it was only determined that 70% of incidents occurred during this time period while only accounting for 11% of vehicle production (a "spike").i argue that since my jeep was manufactured one month after the recall period, and requires upper control arm replacement, it is the same issue experience by vehicles under the j17 recall.i ask that either:(1) chrysler replace my upper control arms free of charge -or-(2) nhtsa / odi extend the recall to cover the remaining 2003 jeep liberty vehicles not covered under j17.i ask for nhtsa / odi's assistance in seeking reimbursement from chrysler and investigating extension of the j17 recall.
I only stopped to realize that there was a problem when i saw that there was an investigation going.we lost control of our 2003 jeep liberty in the winter of 2003.we did not report it as it was a hill that had ice.we had the car in 4wd low and never went beyond 2 miles an hour.the car continued to slide and slide and there was no control over it and we ended up hitting the mountain, the better of the 2 scenarios the other going off a cliff.every hill i drive i have the same problem mostly when there is snow on the ground (even fresh non-ice) snow if there is any degree of angle to the hill, i can not drive it.i have slipped several times on angled dirt roads but not to the degree that i continue to have with snow covered hills....after reading the report i realized that this could be caused to the recall and issues that are taking place...i am not certain, but am giving this information should it help in any way....thanks!
Dt*: the contact stated while reversing out of a parking spot the ball joint fractured.the vehicle was towed to a dealership where the ball joint was replaced. The ball joint was replaced previously under a recall.updated 8/1/2006 -
The contact owns a 2003 jeep liberty. The contact received recall notice (nhtsa campaign id number 09v119000: suspension front, control arm) and upon contacting the dealer was told that they only received one set of parts per week. The contact was informed that he was number five on the dealers waiting list, which meant he would not be able to have vehicle repaired for at least another five weeks. The manufacturer was contacted but would not provide any further assistance. There were no failures at this time. The current mileage was 130,000. Updated 07/01/10 the consumer stated he still has not heard from the dealer or chrysler. Updated 07/02/10.
- the contact owns a 2003 jeep liberty. While driving approximately 15 mph, the front end collapsed with separation of the front driver wheel axle. There was no prior warning. The vehicle was towed to an authorized dealer. The technician stated the failure was identical to a recall under nhtsa campaign id number 09v119000 (suspension: front: control arm). The vehicle had not been repaired at the time of the complaint. The failure and current mileages were 80,000.
The contact owns a 2003 jeep liberty. The contact received notification of nhtsa recall campaign id number: 09v119000 (suspension: front: control arm) and when contacting the dealer, she was told the parts needed to make the repairs were on backorder and they were unable to secure an appointment for her. The dealer advised placing her on the waiting list and the dealer could not confirm when the part would become available. The contact stated the recall has exceeded a reasonable time for repair. The failure and current mileages were 120,000.
The contact owns a 2003 jeep liberty.the contact was driving approximately 35 mph on normal road conditions. There was a loud noise outside of the vehicle, followed by an excessive vibration.the driver pulled over to the side of the road and inspected the vehicle.the vehicle resumed operation exhibiting continuous failures.the vehicle was taken to an authorized dealer for diagnostic testing. The failures were contributed to the upper control arm ball joint.there was a recall under nhtsa campaign id number 09v119000 (suspension:front:control arm).the contact experienced the identical failures as mentioned in the recall.however, the vin was excluded from the recall defect.the vehicle was repaired for the malfunction.the failure mileage was 122,000.
Nothing has happened yet,that's the problem. I called a local jeep dealer when i got the notice for the recall on my 2003 jeep liberty,that was in september '06,i was told that i would receive a call in 1-2 weeks when the parts were in,well,it's almost 2 months later and still no call.
Dt*: the contact stated there were no problems with the vehicle.there was a nhtsa recall, #06v288000 on the vehicle regarding the front lower ball joint.the parts needed to repair the vehicle were not available at the local dealership.the manufacturer confirmed the parts were not available.
Ball joint in the left front lower control arm separated while driving. The consumer found out that in addition to replacing the ball joint they were suppose to replace the wheel.
The contact owns a 2003 jeep liberty.while driving 45 mph, the contact lost control of the vehicle and crashed into a wall.the vehicle was destroyed.she suffered a concussion and her left arm was dislocated.she was transported to the hospital by an ambulance and a police report was filed.a mechanic stated that the lower ball joints were failing.the current and failure mileages were 10,000.
I am the owner of a 2003 jeep liberty that is subject to ball joint recall (notification code f23. I have called georgetown jeep of westport, ct on two occasions since 12/06 after receiving notice of recall. They have refused to give me an appointment to repair the problem. I understand that this is a safety issue that affects control of the vehicle. I am sending a copy of this complaint to the ct attorney general.
Dt: the contact owns a 2003 jeep liberty. The vehicle had a recall on the ball joints and they serviced the vehicle. But onaugust 10, 2005 while travelingabout 10-15 mph the lower ball joint on driver's side fell out.about thirty minutes afterwardswhile driving on a very busy parkway at about 55-65 mph and if the ball jointfell out the recall work did not solve the problem .
Back in march, i received a recall notice from daimler chrysler regarding the lower ball joints in my jeep.steering can fail causing a crash.i called my local dealer and was told i was 80th on their waiting list.i called in may and was told they would get to me sometime in july!!today is august 1 and my recall is still not fixed.they blame the jeep corp for not providing enough parts to fix all the problems.
Dt*: the contact stated there was a nhtsa recall, #06v288000 on the vehicle regarding the front lower ball joint.the parts needed to repair the vehicle were not available at the local dealership.the manufacturer confirmed the parts were not available.
Dt*: the contact stated there were no problems with the vehicle.there was a nhtsa recall, #06v288000 on the vehicle regarding the front lower ball joint.the parts needed to repair the vehicle were not available at the local dealership.the manufacturer confirmed the parts were not available.
The contact owns a 2003 jeep liberty.the contact received recall notice number 03v460000 (suspension:front:control arm:lower ball joint) in september of 2006.he stated that the noise coming from the failure caused distress to his family, which escalated into arguments.he further stated that the noise level of the ball joints was unbearable.he notified a local and national jeep dealer, but they have not responded to any of his calls.the recall was never repaired due to the unavailability of parts.the lengthy waiting list placed him three months behind from his original appointment date.the vehicle has since been sold.the failure speed was unknown.the failure and current mileages were 60,000.
I have a 2003 jeep liberty for which i heard re: recall some months back. I inquired at my dealership in aug ( greenbriar jeep) and was told i would get a notice. Well, i did receive notice 11/12. When i called dealer today 11/13, i was told they did not have parts, and the parts were already 2 weeks behind. If this is a safety issue there should be enough repair kits for all vehicles involved. Is there anyway of expediting this repair? i am very concerned with this kind of delay where safety in driving the vehicle is in question. Respectfully submitted, m. Sherman.
I only stopped to realize that there was a problem when i saw that there was an investigation going.we lost control of our 2003 jeep liberty in the winter of 2003.we did not report it as it was a hill that had ice.we had the car in 4wd low and never went beyond 2 miles an hour.the car continued to slide and slide and there was no control over it and we ended up hitting the mountain, the better of the 2 scenarios the other going off a cliff.every hill i drive i have the same problem mostly when there is snow on the ground (even fresh non-ice) snow if there is any degree of angle to the hill, i can not drive it.i have slipped several times on angled dirt roads but not to the degree that i continue to have with snow covered hills....after reading the report i realized that this could be caused to the recall and issues that are taking place...i am not certain, but am giving this information should it help in any way....thanks!
(1) driving back from a camping trip in death valley, ca.(2) complete separation of the lower right ball joint when pulling away from the gas station.(3) i had the vehicle tow to a repair shop and had both lower ball joints replaced.
Dt*: the contact stated when a nhtsa recall letter# f23 was received, for the suspension: front: control arm: lower ball joints, a call was made to the sales/service dealer.the contact was informed only one set of replacement parts was available and the parts could not be saved for the contact.the dealer offered to schedule an appointment, but would cancel it if no parts were available.when the manufacturer was notified, another service dealer was suggested and the best that the service dealer could do, was add the vehicle to a wait list of 45 to 50 other vehicles.
- the contact stated that she received06v288000on october 25,2006 for her 2003 jeep liberty. The recall wasfor thelower ball joint.the contact stated that when drivingthevehicle at50 mph the vehicle vibrated and the steering becamedifficult.the dealership in her area stated that theywere only receiving 3 ball joints per week.
The contact owns a 2003 jeep liberty. While the contact was driving approximately 20 mph, the front passenger wheel disengaged without warning. The vehicle was towed to an authorized dealer where they informed him that the lower ball joint broke due to excessive corrosion.there was a recall under the nhtsa campaign id number 03v460000( suspension:front:control arm:lower ball joint). The technician advised that the vin was excluded from the recall and the owner would be responsible for the repair expense. The vehicle had not been repaired.the failure mileage was 92,000. The vin was unavailable.
The contact owns a 2003 chrysler jeep liberty.the contact received recall #06v288000 and, since december of 2006, has been on a waiting list to have thelower ball joint replaced.the contact had not experienced any malfunctions with the vehicle at this time.the current and failure mileage were 23,000.
Ball joint failure on left front end.wheel separated when exiting parking lot.towed to dealer for repairs. My 2003 liberty was not part of the recall group.
Dt*: the contact stated when a nhtsa recall letter f23 was received for the suspension: front: control arm: lower ball joint, the service dealer was contacted to schedule an appointment.the contact was informed there was a waiting list of 4-6 weeks.the manufacturer was not alerted.
- the contact received recall letter 06v288000 for the lower ball joints.the contact stated that she called the dealer on october 13, 2006 and was told they would order the part.the contact called the dealer back 1/12/07 because she was told it would take approximately 3 months to get the part, she was told that the part had not been order.the dealer has told the contact once again they will call when the part arrives.the vehicle has an odometer reading of54,146 miles.the contact stated that when the driver applies the brakes or when the steering is turned left or right there is a vibration.
- the contactreceived a recall notice onlower ball joint rec on the2003 jeep liberty with 36158 current mileage.the vehicle was repaired, but the dealer discovered that the right knuckle that heldthe ball joint was worn.the dealerwould not replace the knuckle because it was not a part of the recall.the contact complainedthat the recall didnot cover the entire problem.*the problem was determined to be the lowert ball joint. Updated 04/12/07.
2003 jeep liberty ball joint broke and the wheel fell off while driving. Recall on the ball joints was issued and dealer refuses to help the consumer. The consumer stated she never received a recall notice.the vehicle was sold with unremedied lower ball joint recall 03v-460.the current owner was never notified of the recall but the letter was sent to the previous owner on 12/15/2003.
Consumer received recall 03v460000concerning lower controlarm ball joints.consumer took the vehicle to the dealer for an appointment.service manager refused to honor the recall because the vehicle was not purchased from that dealership.
Dt*: the contact stated a nhtsa recall letter # 03v460000 regarding suspension: front: control arm: lower ball joint was received.two dealerships were contacted to ask if the alignment after performing the ball joint replacement was included.the dealership representatives stated the alignment was considered vehicle maintenance as such was not included in the recall remedy.if the alignment were not performed the tires would rapidly wear off and its replacement would also be required.the manufacturer was contacted who coincided with the dealerships statement.the contact considered the recall remedy insufficient because the misalignment was a consequence of manufacturer defect.
- the contact received his recall03v460000. The contact stated that he has not had the lower ball joints replaced as of yet.the dealership told him it may be about 2 months before the vehicle couldbe repaired.the manufacturer told him that only 4 lower ball joints weresent to the dealership per week, and he felt that he should be on the top of thewaiting list because the vehicle wasused for government purposes each day.
'03 jeep liberty - left lower front ball joint failed and separated while the vehicle was in motion at low speed during a turn(left upper ball joint failed previously ref. Complaint confirmation #1019828). Lower ball joints were replaced twice before under recall #c36. The service dealer replaced the both the right and left lower control arm ball joints under recall #f23, along with the axle half shaft, axle drive shaft seal, axle shaft seal housing, tire and wheel.
- the contact stated that she has received a recall notice for her jeep liberty'slower ball joints.contact stated that no one is helping her at the dealership. She claims, dealer stated that the parts necessary aren't available to address the recall. The recall notice isf23 lower ball joints.
Jeep i had my jeep serviced and they told me it was unsafe to drive because od the ball joint recall. One of them was all corroded and about to snap. When i called the dealership to set up an appointment they said they could put me on a list i was #48 and that jeep was sending them only 3 parts a week. It would be a while. Unsafe to drive i had the other place replace it they had no problem getting the part for$215.00 i can drive it still waiting for call on other side. This seems dumb that they will only doe 3 a week because they only get so many in at a timethey said if i just hit a bump it could cause me to crash. Jeep should be in trouble for this and if my other side breaks i will sue them huge if i am still alive that is. I will be sending the bill in.
Dt*: the contact stated the vehicle was taken to an independent service dealer for scheduled maintenance, and was informed of the nhtsa recall, f23 for the suspension: front:control arm; lower ball joint.the service dealer informed the vehicle would be added to the waiting list of 43 other vehicles of which 3 a week were being serviced as parts were available.the manufacturer informed the contact they would not authorize service at an independent dealer or reimburse for the part if the independent dealer was used although another service dealer could be contacted to find a shorter waiting list.
Dt*: the contact stated there were no previous problems with the front suspension, but there was a nhtsa recall, #06v288000 on the vehicle regarding the lower ball joints.the parts needed to repair the vehicle were not available at the local dealership.the manufacturer was alerted, and confirmed the parts were not available.the part(s) were replaced on 11/30/06. Updated 12/28/06.
I have a recall on my 2003 jeep liberty and the local dealerships are not servicing my problem in a timely manner.i've been told that my vehicle is not safe to drive but i have been put on a waiting list at two different jeep dealers because the company is not providing an adequate amount of parts.
I received a recall for lower ball joints on my 2003 jeep liberty.my dealership can't seem to get them.i have ordered them twice since december when i received the recall notice.apparently they are on a national back order.when can i expect to get these replaced.i have a lot of clunking in the front.especially when it is wet outside.
Received a safety recall f23--lower ball joints from daimler chrysler; however, when i tried to schedule an appointment with a dealer they stated they did not have the parts available and would take up to 2 months to receive the parts. Also each dealership were limited to how many replacement parts they would receive from daimler chrysler due to demand of these parts.if daimler chrysler is concerned enough to send out a safety recall, would they not also make parts available to dealerships to ensure their consumers' safety?
Dt*: the contact stated while driving various speeds on the highway, there was excessive play in the steering wheel.the vehicle was inspected by a dealer, who determined the front lower ball joints needed to be replaced.there was a nhtsa recall, #06v288000 on the vehicle regarding the front lower ball joints.the parts needed to repair the vehicle were not available at the local dealership. The manufacturer was alerted, and confirmed the parts were not available.
I have two issues. The first being that i received the recall notice for the lower ball joints on my 2003 jeep liberty. I contacted the dealer on nov. 16, 2006 and was asked for my name, number, and address. The man told me that the parts were not in stock and had to be ordered which may take 4-5 weeks. He said they would contact me as soon as the part came in. It has been two months and i have yet to be contacted. Recalls are supposed to be done in a timely manner. Is this "shortage" of parts really the problem or it my local dealer.my second issue is that of the floor shifter. The last two times i drove my jeep, it refused to go into park or 1st gear. I tried pressing harder on the button on the underside of the shifter, turning my vehicle off, and giving it force. The first time i ended up driving to my local mechanic who couldn't get it into park at first either, after giving it some force it went in, however he seemed to ignore the fact that it was a problem with the vehicle and told me to "make sure i press the button in when trying to put it into park." it happened the following day when i was parking in front of my home. I struggled for 15 minutes, then drove around the block and tried again. I went into park although not smoothly. I will be contacting the dealer tomorrow. I was wondering if anyone else had this issue and would it be covered under any warranty. I have had nothing but negative experiences with dealers, therefore i am dreading having to take my jeep and pay for a "defect". Please if you have any information on these issues, let me know. Thank you for your time.
Dt*: the contact stated no problem had occurred with the vehicle.there was a nhtsa recall, # 06v288000, regarding the front lower ball joint.the parts needed to repair the vehicle were not available at the local dealership.the manufacturer confirmed the parts were not available.
-the contact received recall 06v288000concerninglower ball joints. The contact called the dealer twice and they told her that they only get three units in a week, and she will have to wait a few months to have her vehicle repaired.updated 02/13/07.
2003 jeep liberty the consumer has not been able to get the recall fixed due to the parts not being available**cc
The contact owns a 2003 jeep liberty.while driving 2 mph, the contact heard a loud snap coming from the vehicle.the vehicle was towed.the dealer stated that the driver side upper ball joint snapped.the contact received and the vehicle was serviced for recall noticenumber 03v460000 (suspension:front:control arm:lower ball joint).the current and failure mileages were 56,000.updated 09/18/07 received 12/12/07 *ljupdated 12/12/07
Dt:on august 13, 2005 the consumer'sson was involved in an accident.while turning right andpressing on the brakes ,which acted like a sponge,the steering wheel locked, causing consumer's vehicleto slide into the curb.the vehicle is currently at the dealership.the dealership was unsure of what the problem was.they said that it was due to a driver error.someone came out from the manufacturer and did a report on the vehicle.they would not release the information to the consumer.however, the consumer foundout that there wasrecall 03v460000concerning lower ball joint.when the consumer contacted the manufacturer,they told him that this vehicle was not included in the recall due to vin.on september 22, 2004 the dealership performedrecallrepairs by only replacing the heat shield and not the ball joint.the contact was concerned that both parts of the recall were not performed.the manufacturer refused to repair the vehicle.
Dt*: the contact stated a nhtsa recall letter # 03v460000 in reference to replacement of the front control arm lower ball joint was received.the dealership was contacted who indicated there was a waiting list because there were no parts in stock and the contact would be called back when the parts were available.the contact expressed concern because the vehicle posed a serious risk if the lower ball joints fractured while driving.updated 12/12/06.
Dt*: the contact stated the service dealer was unable to make recall repairs for recall f23 for the suspension: front: control arm: lower ball joints, due to the manufacturer refusing to send replacement parts.
Daimler chrysler is not sending the dealership sufficient number of parts to repair the recalls.i've been waiting over a month and call practically everyday to see if a shipment of the "lower ball joint" parts have come in.meanwhile it's very unsettling to know that my steering can fail at any moment.perhaps daimler chrysler would rather hear from my surviving family and their attorneys should anything happen to me due to their failing to provide a replacement to an inexpensive part that could directly be the cause of an unfortunateaccident.
Dt*:the contact stated there were no current problems with the vehicle.recall letter #06v288000 regarding the front lower ball joint was received.the parts needed to repair the vehicle are not available at the local dealership.the manufacturer confirmed the parts are not available.
On 5/5/06 i had a lower left ball joint separate from my 2003 jeep liberty renegade.thankfully this happened while making a left turn into my parking lot at work after lunch.had it happened anywhere else i would not be here today to write this complaint.i have been made aware of a recall for 2002 - 2003 liberties and i understand that the recall dates ended two weeks before my build date.i am getting no support what-so-ever from chrysler even though it is perfectly obvious this is a major fault of theirs.
- the contact receivedrecall notice 06v288000 on the 2004 jeep libertywith 69000 current mileage on 12/5/2006.the vehicle had been repaired on the previous recall, and the contact was not having any current problems. Her complaint was that chrysler should be making more parts available due to the seriousness of the recall.
At 20000 miles a recall replacement was performed on our 2003 jeep liberty. At 53000 miles we had the dealer inspect the front end of the jeep and proclaim it was within specification. At 54000 miles, wile turning in to my drive at 5 mph. The lower left ball joint popped out and jammed into the back of the wheel. The dealer replaced the ball joints under the recall. In approximately 500 miles the joint went from sound to so bad it popped out! at higher speeds this failure could have been catastrophic.
2003 jeep liberty, left lower ball joint separated causing wheel to nearly separate from vehicle. Vehicle repaired by chrysler. Since repair there has been loud noise when steering wheel is turned. Brought back to repair facility to be inspected. Informed that the lower control arm bushings cracked causing failure. This seems to be related to another material defect as the control arm sleeves are pressed as were the ball joints. I contacted chrysler and they stated there is no recall at this time. The vehicle is three years old and for two major material failures at the same time seems to be a serious problem. Is there any others who have complained of this problem?
Dt*: the contact stated there were no problems with the vehicle.there was a nhtsa recall, #06v288000 on the vehicle regarding the front lower ball joint.the parts needed to repair the vehicle were not available at the local dealership.the manufacturer confirmed the parts were not available.
- the contact received recall letter 06v288000 for the lower ball joints on a 2003 chrysler jeep liberty.the contact has been waiting for 2 months and is currently number 11 on the waiting list.the contact has not had any failures with the vehicle to date and currently has approximately 60,000 miles on the vehicle.
- the contact received recall letter 0346000 for the lower ball joint on her 2003 jeep liberty.the contact stated she had an appointment scheduled for 1/18/07 for the service repair.the contact went to the dealer and was told that they did not have the part.the contact stated she has been trying for over two months to get the part replaced. The vehicle has 34,000 miles and has not currently experienced a failure.
Customer states that she is still on the waiting list for parts to fix the recall and wants information on how this problem can be resolved**cclower ball joint recall.
Dt*:the contact stated a recall letter #06v288000 was received regarding the lower ball joint.the parts needed to repair the vehicle are not available at the local dealership.
2003 jeep liberty ball joints replaced approx. 45,000 miles under manufacturer recall, at that time vehicle was making significant road noise from the front end suspension. Dealer replaced lower ball joint assembly at that time. Approx. 66,000 miles vehicle was taken to dealer to find source of front end noise again, dealer could not duplicate and stated there was no problem. Approx. 71,000 miles vehicle taken back to dealer for same problem because it was getting worse. I had a factory authorized repair technician go on a test drive with me on september 23, 2005. Within about a minute of the test drive the technician stated that it was most likely the lower ball joint assembly and that he believed the recall had been extended to lifetime. I scheduled an appointment to bring the vehicle in for repair on september 27, 2005. The dealership had the vehicle the majority of the day and could find nothing wrong. They stated that the ball joints looked fine. On sunday october 2nd, 2005 the lower ball joint on the driver's side failed. Fortunately it was a speed of under 5 mph as we were turning out of a parking lot. The front driver's side suspension had collapsed. Vehicle was towed to the dealership sunday evening. Currently waiting on the dealerships response. This is a repeat failure and a major safety issue that to date the dealership has chosen to ignore.
Received recall notice on jeep liberty on october 27,2006 and began calling dealerships for information and to schedule a repair. This was after calling daimler chrysler for names of dealer since ours had gone out of business.i called four dealerships within my driving area (35miles) not one of them offered to take my name, number or any other information. I was told about the parts being on back order and to call back in a week or 2. This is what i did and again was told the same i again called d/c and the customer rep told me again about the parts being back ordered and that each dealer only received 1-2 a week, there was nothing else she could do. Well i have been calling every week since friday the 27th of october and finally on thursday november 30th a service person was willing to take my name and put it on a waiting list.but my question is for how long?my auto is my only transportation as like others, should i have an accident with my children in the car or any incident at all with then in the car, daimler chrysler will not have heard the last of me. I have already had to replace 2 front tires for reasons no one could explain (they had worn so bad on the inner tread) and have been keeping close eye on the new ones. Can't afford tires b/f they are needed either. And will the dealer make sure my car is aligned and balanced? since this will be disrupted by the repair of the lower ball joints? i just want to be safe, i have loved my liberty since buying it and my son is looking forward to driving it in a couple of years. But do i allow him to? thank you in advance for you help and time. Any and all assistance will be good.
Dt*: the contact stated there were no problems with the vehicle.there was a nhtsa recall, #06v288000 on the vehicle regarding the front lower ball joint.the parts needed to repair the vehicle were not available at the local dealership.the manufacturer confirmed the parts were not available.
Dt*: the contact stated there were no problems with the vehicle.there was a nhtsa recall, #06v288000 on the vehicle regarding the front lower ball joint.the parts needed to repair the vehicle were not available at the local dealership.the manufacturer confirmed the parts were not available.
Dt*: the contact stated no problem had occurred with the vehicle.there was a nhtsa recall # 06v288000 on the vehicle regarding the front lower ball joint.the parts needed to repair the vehicle were not available at the local dealership.the manufacturer confirmed the parts were not available.
Driving in far left hand lane on nj tpke at 65 mph.suddenly felt car lurch forward to the right, hit the ground, tire blew out & began to fight to maintain control of vehicle.traffic was incredibly heavy, due to mother's day weekend.because of my training as a police officer for the past 28 years, i took my foot off the accelerator, held the wheel tightly and was able to keep control of the vehicle and skid for approx. 1/4 mile across 3 lanes to the roadside.the vehicle was spewing sparks, which caused others to slow behind us and avoid a collision.i still cannot believe the vehicle did not flip & kill both of us.according to the dealership where it was towed,i suffered total ball joint failure on the right front & near failure of the left ball joint.fyi, the tires were fairly new--michelin tires with 8,000 miles on them. The vehicle is still under review to see if repair is possible due to the extensive damage.
Dt*: the contact stated that a recall letter was received in regards to the lower front ball joints.the dealer replaced the part with another defective part.the vehicle soon experienced the same problems when the ball joints failed causing damage to the axle while traveling 40 mph.the manufacturer was contacted and an investigator was sent to examine the vehicle.the investigator determined that the manufacturer would only cover the recall repairs for the ball joints but no damages that were caused by the defect.
Dt*: the contact stated there were no problems with the vehicle.there was a nhtsa recall, #06v288000 on the vehicle regarding the front lower ball joint.the parts needed to repair the vehicle were not available at the local dealership.the manufacturer confirmed the parts were not available.
Dt*: the contact stated no problem had occurred with the vehicle.there was a nhtsa recall, #06v288000 on the vehicle regarding the front lower ball joint.the parts needed to repair the vehicle were not available at the local dealership.the manufacturer confirmed the parts were not available.
Dt*: the contact stated the nhtsa recall #06v288000, regarding the lower ball joints would take ten days for the service dealer to obtain the parts.the contact expressed this was too long to wait for such a safety issue to be addressed and the manufacturer was unable to assist the contact to get the work done any quicker.
Front ball joints clunking on 5 month old (8,000 miles) jeep liberty renegade. Vehicle is stock (no lift kit or over sized tires) and hasn't been off road more than twice in light dirt trails.i've read that the dodge durango and other liberty's have similar ball joint failures and am looking for an improved design or fix from jeep.
Dt*: the contact stated while driving various speeds, there was a grinding noise coming from the steering wheel column.there was a nhtsa recall, #06v288000 on the vehicle regarding the front lower ball joints.the parts needed to repair the vehicle were not available at the local dealership.the manufacturer was alerted, and confirmed the parts were not available.
- the contact received recall letter 06v288000 a few months ago.the contact had an appointment with the dealer for repair on 1/16/07.the dealer called the contact and told her the part did not arrive.the contact has not experienced any problem.the vehicle has 30,930 miles.the contact was told it would take approximately 3-4 weeks for the part to come in.
- the contact receivedrecall notice 03v460000 for 2003 jeep liberty.the vehicle currently has an odometer reading of 82,000 miles. The contact stated that the dealer said it would take three months to get the lower ball joint part.the dealer did not take the customer's information. The contact stated he heard a scraping noise when turning at a slow speed. The contact stated he was unaware if it happened more often when he was turning left or right.
I have a 2003 jeep liberty.i received a recall notice in december 2006 f23 - lower ball joints.i promptly called the dealership per the instructions.that was around december 20th 2006.i was put on a list for them to call me when the parts came in.i called again jan 19th 2007.i was told that they were not getting the parts very fast and that they were still waiting for parts they ordered in nov 2006.they told me that it will still be several months.my concern is that the recall says the defect can cause a loss of steering control.i don't mind waiting a few weeks - but a few months seems excessive.i drive my 3 kids around in this car!!!
While driving 5 mph driver heard a loud knocking noise coming from the front.suddenly, the vehicle vibrated uncontrollably.the driver pulled over, and the vehicle was towed to a dealer for inspection.the mechanic determined that the lower ball jointbroke, and needed to be replaced.
Routine check of vehicle during rotation of tires revealed lower ball joint movement, and right upper ball joint failure.
Daimler chrysler has not fixed the safety recall f23 - lower ball joints problem on our 2003 jeep liberty vehicle. The dealer they referred us to never contacted us to let us know the parts had arrived and that we could bring the vehicle in for repair. The dealer has now moved or gone out of business. We are worried that the suv will malfunction and crash without the repairs.
Front left wheel fell of my jeep liberty 2003, cause a head on collision, with a serious injury.
I have not yet received a recall notice on my jeep liberty. Upon takingit in for a vibration problem in the front end, it was decided the the lower ball joints were in bad shape. No parts are availble to repair this problem for 3 to 4 week waiting list.
The contact owns a 2003 jeep liberty.while driving approximately 55 mph, the contacts grandson heard a loud breaking noise and the steering immediately locked, causing him to lose control of the vehicle.the rear passenger side tire detached from the vehicle; however, he was able to avoid a crash and successfully stop the vehicle.the vehicle was towed to a local garage.a police report was filed.a professional technician inspected the vehicle and noticed that the front and rear axles were corroded for a very long time, which caused them to fail.the insurance company stated that the vehicle was completely destroyed.the dealer did not provide any assistance.the manufacturer stated that the vin was included in nhtsa campaign id number 06v288000 (suspension:front:control arm:lower ball joint), but the contact never received a recall notice.the manufacturer sent an investigator to inspect the vehicle and it was discovered that there was no correlation between the failure and the recall.the manufacturer is refusing to assume any liability for any of the damaged components caused by the failure.the vehicle has not been repaired and the contact has pictures of the failed component.the failure and current mileages were 61,000.updated 05/06/08 the consumer had brusing on his shoulder. Updated 04/01/11
The contact owns a 2003 jeep liberty.the contact received a recall notice concerning the lower ball joints.the dealer stated that the parts for the recall repair were unavailable.there had been no failure to date.the recall number was unknown.the current mileage was 30,000.
Dt*: the contact stated while traveling various speeds, the vehicle had difficulties steering.there was a nhtsa recall #06v288000 on the vehicle regarding the suspension: front: control arm: lower ball joint.the parts needed to repair the vehicle were not available at the local dealership.the manufacturer confirmed the parts were not available.the contact had tried to schedule an appointment, but the dealer refused to schedule a date until the replacement parts were available, and recommended the contact to call every day to check for updates on the parts.the contact expressed concern that it was a major inconvenience for a person who had a daily job, to contact the dealer everyday for updates.
There wasvibration in the front end when speed exceeded 40 mph. Dealership inspectedvehicle,but couldn't locate the cause of the vibration.a week later, while driving on the highwayfront left wheel nut flewoff and hit the grill.on another occasion the front left tire fell off while reversing.vehicle was taken back todealership, and dealership replaced the ball joints.
The contact owns a 2003 jeep liberty.the contact stated that his vehicle has a safety recall on the upper and lower ball joints and he has been trying to get the recall repair done since december of 2006.in december of 2006, the vehicle was involved in a crash while traveling 35 mph.the vehicle spun out and crashed into another vehicle while making a left turn on a wet road.a police report was filed and the contact has reports and receipts of the work performed on the vehicle.the current mileage is 45,000 and failure mileage was 43,080.
I called to schedule an appointment as i received a safety notice from chrysler. I was told it would be 3 months before i could get in and the dealership is only doing 2-3 per week. I have had an accident in the past with a broken ball joint so i am very sensitive when it comes to this. Three months is too long to wait for a safety recall, especially one this serious.
Safety record f23-lower ball joints. I notified the localdealer on nov 28, 2006 about the letter. They told me in a week they received would the parts. I've called several times without any results. At this date january 23 2007 my jeep has not been fixed. The problem is water may enter intothe lower ball joints on my jeepthis can cause the ball joint to corrode and separate .ball joint separation can result in loss of steering control and cause a crash without prior warning. I appreciate any help on this matter.thank you.
The car was inspected for ball joint problems (recall) @ 18,000 miles, the dealer said all was good. At 63,000 miles i was leaving a stop sign when the lower ball joint on the passenger side broke, totally separated. There waslittle warning before the joint broke. The car from time to time would feel odd (pulling to one side) slightly but this was intermittent. I never imagined that a ball joint was about to fail. When the joint broke the suspension gouged the inside of the rim deeply and bent the drive shaftagainst the suspension. The dealer has approved replacing the ball joints (both lowers) but is refusing to replace the wheel or the drive shaft at this time. The ball joints they refuse to give to us.
Complaint received recall letter (f23) for lower ball joints on jeep liberty. The dealer told her he only gets three parts per week. She has been waiting for three weeks. Her concern is that she drives 100 miles per day and believes this is a safety concern.
Dt*: the contact stated although there were no previous problems with the front suspension, there was a nhtsa recall, #06v288000 on the vehicle regarding the front lower ball joints.the parts needed to repair the vehicle were not available at the local dealership.the manufacturer was alerted, and confirmed the parts were not available.
I simply cannot get my jeep dealership to replace my recalled ball joint assembly.i've been waiting 7 months and have recieved nothing but a song and dance.
Recall delay:i received a recall notice f23 from daimler chrysler (dc). I contacted my dealer and was told there would be an unspecified delay in addressing this issue because parts were not being received in sufficient quantity by the dealer. I was 26 on the recall list on oct. 30. I contacted daimler chrysler customer service, they contacted the dealer and i was told repair would be made in about 3 weeks. I contacted the dealer today and was told only 8 parts kits had thus far been received. I again contacted dc and was told that my only recourse was to work with the dealer. As this recall is described as resulting in a loss of steering if a failure occurs, i am concerned for the safe operation while awaiting repair. I need for your agency to assist the corporation in solving their supply problem. I will expect a prompt reply.
I was making a left turn in a parking lot at approx 5 mph when the driver's side lower ball joint separated. At this point i was unable to steer the vehicle, and was forced to stop in the lot entrance. The vehicle was towed to a chrysler dealership and repaired. The vehicle had previously had the ball joint recall work performed.
Dt*: the contact stated a nhtsa recall letter #06v288000, regarding the suspension: front: control arm: lower ball joint was received on 11/07/06.the service dealer was contacted, who suggested that the parts department needed to order the part.the parts department expressed to the contact that the recall parts were on back order, and it would take 4 to 5 months to get the part.the contact expressed concern because the defective part could create a dangerous situation if the lower ball joint fractured.the contact planned to file a complaint with the manufacturer after filing a complaint with the nhtsa.
- the contact receivedrecall 06v288000 on 10/25/06, for 2003 jeep liberty.the contact stookthevehicle to dayton jeep, and was told that they didn't have parts available to make the repairs. The dealer didnot give her an appointment at that time.the contactried on numerous occasions to get an appointment ,and the dealership still refused tosetup t an appointment. Also, the contact was having steering problemsduring all types of weather,especially under rainy conditions .
Dt*: the contact stated no problem had occurred with the vehicle.there was a nhtsa recall, #06v288000 on the vehicle regarding the front lower ball joint.the parts needed to repair the vehicle were not available at the local dealership.the manufacturer confirmed the parts were not available.
Dt*:the contact stated while turning the steering wheel at various speeds there was a grinding noise in the front end.the dealership determined both front lower ball joints needed to be replaced.there was nhtsa recall # 03v460000 regarding the lower ball joint.however, the vehicle was not included in the recall due to the vin. Updated 05/30/06.
Dt*: the contact stated no problem had occurred with the vehicle.there was a nhtsa recall # 06v288000 on the vehicle regarding the front lower ball joint.the parts needed to repair the vehicle were not available at the local dealership.the manufacturer confirmed the parts were not available.
Dt*: the contact stated while driving 40 mph on the interstate, the contact's spouse lost control of the vehicle.while going up a hill, the vehicle veered to the left and the vehicle went out of control.the spouse was unable to steer the vehicle and hit a guard rail.there were injuries sustained and a police report was taken.an independent mechanic determined all of the damage was noted on the left side where the lower ball joint was located.the vehicle was due for an inspection and the contact noticed the left tire was wearing prematurely.the independent mechanic noted the ball joint on the right side was bad and ready to come loose.there was a nhtsa recall, #06v288000, regarding the suspension: front: control arm: lower ball joint.the vehicle was not included in the recall due to the vin. Updated 11/06/06.
The contact owns a 2003 jeep liberty.the vehicle was repaired for nhtsa campaign number 06v288000 (lower ball joint).the contact was charged a labor fee for a stripped cap screw.the current mileage was 56,667.there was no failure.
Dt: the consumer owens a 2003 jeep liberty.the consumer receivedrecall 03v460000 on the ball joints. The consumer was traveling at 50 mph and the front right side dropped to the ground. The liberty pulled the consumer severely, and she was barely able to pull off the road and kept control of the vehicle. There was metal debris all over the road. The consumer got out of the vehicle and discovers that the right front wheel was bent and split in half, there were a couple ofbars hanging out.the tire was half off the wheel base, and there was fluid leaking from the car. The recall was on the suspension; front: control arm: lower ball joint. The consumer had to have the car towed to the dealership. The serviceman told the consumer that the lower ball joint failed,separated and pulled away from the suspension. This was the ball joint that had been replaced on the recall. The consumer stated that the dealership was calling chrysler.the dealership said that daimler/chrysler would call the consumer.this vehicle was not used off road, or abused in any way. The truck was used to drive to work and home and used for driving in the snow. The consumer was scared to drive this car again. The dealershipexpected her to take off invehicle and keep it. The consumer was lucky that she was not injured or killed in this incident.
While turning right at an intersection at about 5 miles per hour in my 2003 jeep liberty, i experienced a catastrophic failure of the lower ball joint on the right side. The ball joint dropped and the bolt at the bottom of the ball joint struck and severely dug into the alloy wheel. This all took place at traveling about 5 miles per hour and traveling only about 20 feet. I just had the vehicle towed to a local repair facility for repair. No repairs have yet been made.
Champion chrysler-jeep inc safety recall f23 customer is very upset that after getting recall fixed that she had to pay out of pocket for the upper ball joints**ccthe dealer stated the rear right seatbelt does not latch and the left right power window does not work. The consumer has provided the invoices for repair. Update
-the contact has a 2003 jeep liberty that is involved in a ball joint recall. She has contacted dealership in her area and they stated that it can take up to 5 monthsin order for them to set up service.
After a recall (daimler chrysler safety recall f23) of my jeep liberty for defective front ball joints, i called my dealer to schedule a repair for next week. My dealer told me that, because of the limited supply of repair parts from daimler chrysler (3 to 5 sets of ball joints a week to a large dealership), i would be put on a waiting list and might be called in for the repairs in the next 2 months or more.according to the recall notice, ball joint failure "can result in a loss of steering control and could cause a crash without prior warning". Daimler chrysler must provide the necessary repairs immediately.
In october 2006, i received a safety recall notice for a 2003 jeep liberty, safety recall f23-lower ball joints.i called brunswick chrysler on 2060 route 130, monmouth junction, nj 08852 for an appointment on november 2, 2006, and was advised to call back in 3 weeks because the parts were in restriction.i called back on november 21, 2006, and was advised to call back in another 3 weeks because the parts were in restriction.in mid december, i called back and the parts were available and i scheduled an appointment for december 27, 2006.i left my car at brunswick chrysler for 6 hours before they informed me that they ran out of parts and to call back in 3 weeks to make an appointment.in january 2007, i called a different dealership, global auto mall in north plainfield, nj.i am still on the waiting list.global auto says they only receive 2-3 parts from the manufacturer a week.i feel chrysler is not remedying this defect within a reasonable time.
While making a right turn at a stop sign there was a popping noise, then a metal noise.consumer pulled off the road, and noticed that the passenger side offront suspension was laying on the right front wheel.vehicle was towed to a dealership, who indicated that the lower ball joint separated.phone interview update (oct 6, 05): the consumer received the recall notice after the vehicle was repaired.no problem since.
I have went to three different chrysler dealerships in order to get my lower ball joint recallfixed and each dealership has a waiting list of over 30 or more people.i have talked to the service managers of each establishment and they have all explained to me that they are only shipped three sets of lower ball joints a month.i travel extensively and need to get this repaired but i am unable to do so.are they wanting something serious to happen before this is repaired or what.please help me remedy this problem.
2003 jeep liberty with lower ball joint problems customer states that he was not notified about the recall and wants to know who notify the consumer**ccthe consumer stated while driving the lower ball joint broke, after much discussion the ball joint was repaired. The consumer stated the recall notices were sent out 3 days prior to purchasing the vehicle and was never informed of the recall. The consumer stated that the dealer never informed her of the recall and stated was not responsible to inform the consumer of the recall but the consumer wants to know who was supposed to inform her of the recall and what the procedures are for notifying consumers? *updated 12/12/07 updated
Recall ball joint work carried out to jeep liberty, at approx 10,000 miles. Ball joint failed at 24,000 miles front end collapsed whilst wife driving vehicle with 2 children as passengers, damaging drive shaft, wheel and tire.jeep will have my vehicle for 6 weeks due to availability of parts. But they are fixing it.
I received a recall notice in january about the lower ball joints on jeep liberty's.i called my dealer in order to have the defect corrected and was told that i was "put on the list."it is now august and i still haven't received a call back to get the defect corrected.icalled to ask the dealership if they could give me a time frame on how long it would be before i got my jeep fixed and they said "it is a long list, you will be called.chrysler only sends us two replacement parts a week."
2003 jeep liberty ball joint broke off and axle separated from the vehicle, and the wheel fell off. Consumer was not notified of the recall.
Dt*: the contact stated there were no previous problems regarding the front suspension, but there was a nhtsa recall, #06v288000 on the vehicle regarding the front lower ball joints.the parts needed to repair the vehicle were not available at the local dealership.the manufacturer was alerted, and confirmed the parts were not available.
The contact owns a 2003 jeep liberty.a couple of weeks after purchasing the vehicle, the contact heard a screeching noise coming from the front passenger side tire.the dealer stated that there were other matters that needed to be taken care of first.on april 18, 2008, while making a left turn at 5 mph, the contact heard a loud screeching noise.the front driver side of the undercarriage fell to the ground.the front driver side tire detached and was resting beside the vehicle, hanging on by a thread.the front fender, bumper, and wheel covering all detached from the vehicle and were damaged.the vehicle is currently with a mechanic.the vehicle was included in nhtsa campaign id number 03v460000 (suspension:front:control arm:lower ball joint); however, she never received a safety recall notice.the dealer stated that the front ball joints failed and needed to be replaced. The current and failure mileages were 78,000.updated 05/19/08. *ljupdated 05/19/08.
Dt*: the contact stated while driving 45 mph on the highway, there was a pronounced vibration that was physically felt within the front suspension.there was a nhtsa recall, #06v288000, on the vehicle regarding the front lower ball joints.the parts needed to repair the vehicle were not available at the local dealership.the manufacturer was alerted, and confirmed the parts were not available.updated 12/28/06.
I purchased my 2003 jeep liberty from central florida chrysler/jeep in january of 2004.i never received a recall letter and the dealer did not fix the ball joints before he sold the vehicle to me. If it is true that a recall took place in 2003 i would assume this matter would have been taken care of.however, on the night of july 1, at 1am i wasmaking a right turn in the jeep liberty, and proceeding at about 25 mph when the front of the vehicle dropped and the steering went crazy.the liberty veered to the right and hit an electrical pole and continued into a fence.the jeep liberty was totaled,fortunately there were no serious injuries.at the time i had no idea what the hell had happened. Now i know.
- the contact called regarding a 2003 jeep liberty.the contact received recall letter 06v288000 for the lower ball joint. The contactcalled the dealer, and they told him that the would call him when the part arrived, but it hasbeen over three weeks and he has not heard from the dealer.the contact has not called the dealer back.the contact has not experience any problems at this time.
The contact owns a 2003 jeep liberty. While driving approximately 35 mph, the front driver side tire deflated and caused the lower ball joint to snap in half. As a result, the control arm fell and cut into the wheel rim, which made it impossible for the other wheels to turn or move. The vehicle was towed to an independent mechanic. The manufacturer advised that the vehicle be taken to a local dealer. The dealer stated that the failure was crash related and not a recall issue. The vehicle was not repaired. The failure mileage was approximately 180,000. Updated 10/21/16*lj
-the contact is calling regarding nhtsa campaign id number : 06v288000.the contact has called two dealerships and they told him that it would take 12 weeks in order for them to assist with the repair because they are only getting two to three repair kits a week.
Dt*: the contact stated there were no problems with the vehicle.there was a nhtsa recall, #06v288000 on the vehicle regarding the front lower ball joint.the parts needed to repair the vehicle were not available at the local dealership.the manufacturer confirmed the parts were not available.
Dt*: the contact stated there were no problems with the vehicle.there was a nhtsa recall, #06v288000 on the vehicle regarding the front lower ball joint.the parts needed to repair the vehicle were not available at the local dealership.the manufacturer confirmed the parts were not available.the contact was unsure about the exact year of the vehicle.
The contact owns a 2003 jeep liberty.the contact received recall notice#06v288000: suspension:front:control arm:lower ball joint in february.the mechanic stated that there was damage to the tie rod and steering knuckle.the dealer stated that they would repair the vehicle at no charge; however, they advised her at the appointment that she was responsible for paying $600 to repair it.the dealer also stated that the recall repairs are only related to the lower ball joints.the failure mileage was 77,000 and the current mileage was 77,310.the dealer stated replaced left outer tie rod, left knuckle, wheel speed sensor, and fixed hub assembly. The consumer provided invoices of repairs for vehicle. Updated 07/05/07
Dt*: the contact stated a nhtsa recall letter # f23 for the suspension: front: control arm: lower ball joints was received two months ago and the sales/service dealer was not able to provide the ball joint repair due to a lack of parts.the manufacturer was not contacted.
Dt*:the contact stated that the notice for nhtsa recall # 06v288000 , which pertains to the lower ball joint, was received.a service dealer was contacted, who stated that the parts were unavailable, and that the contact would need to be put on a waiting list.the manufacturer was also notified, who stated that due to a shortage of parts, there was nothing that could be done.
Dt*: the contact stated a nhtsa recall letter was received, #06v288000 regarding the lower ball joint.the parts needed to repair the vehicle were not available at the local dealership.
- the dealer in her area stated thatshe couldnot bring in her 2003 jeep libertywith (56000 current mileage to repair the ball joint recall during the first week of march.she would have to bring in the vehicle the second week in march.the contact stated that two weekswas too long to wait to have a recall honored.there had been no failure to date.
-the contact received recall06v28800 regarding lower ball joints.the contact called a dealership in her area, and they stated that it could take up to 7 monthsin order for them to set up service.since november 1, 2006 the dealershipreceived 10 replacement parts.updated 01/31/07.
- the contact stated that she received recall06v288000 in november2006. She contacted the dealer, and was told it would take approximately 6 weeks for the lower ball joint part to come in, andto call back in 6 weeks.the vehicle has approximately 42,000 miles.the contact called back the first week of december, and wastold shewas137th on the waiting list,and that theywere only getting three parts in per week.the contactmaintainedthat the dealer did not put her name onthe waiting list when she called in november.thecontacthaving problems with the vehicle, but she didnot know whatthe problems were because she didnot drive the vehicle.
- the contact has a 2003 jeep liberty with an odometer reading of 58000 miles whenthe ball joints failed. The contact received the recall notice 06v288000 ,and had the vehiclewas taken to the dealership, andthey repaired the jeep on 12-12-06. On 12-27-06 the contact was driving about 30 mph under fair conditions when something snapped off and she lost control of the vehicle and hit a tree on the passengers side. The contact said that the air bags did not deploy.there were no injuries, and thea police report was taken.
-the contact is concerned with safety recall f23 for her 2003 jeep liberty. The dealer told her it will take about 6 weeks for the replacement part (lower ball joint) to come in.
- the contact owns a 2003 jeep liberty.the vehicle was taken to the dealership on january 2, 2007 due to receiving a recall notice for the lower ball joints. The dealership stated that the parts would be available in about 4-8 weeks. She was advised on march 14,2007 that therewasa waiting list to have vehicle repaired ,and it would be another 5-10 weeks. The current mileage on the vehicle was 59,000.there had been no failures to date.
I was driving down a 2 lane country road, within speed limit, road conditions excellent.i have a pristine driving record.i rounded a bend and was approaching the straightaway and although i steered to straighten the vehicle, my jeep continued to go to the right.i turned the wheel harder to correct the direction and the jeep veered to the left into the oncoming traffic lane.i managed to get the car back to the right side of the road, but the car hit the gully on the side of the road and crashed into a tree stump. Although i applied the brakes the car felt like it skidded to the right and the antilock brakes didn't engage. When i crashed into the side of the road ibroke the front wheel and damaged the rear wheel, broke the lower control arm, damaged the suspension and steering knuckle, and did some body damage.when i queried the dealer about how this could happen, they said they knew of no defects on the 2003 liberty.after finding the information on the internet about the lower control arm/ball joint recall, and calling the dealer again with this info, the dealer said, oh yeah, they knew about that, but "don't pay much attention to recalls."i had the car serviced by my dealership on 12/16/03, the day after the recall notices were supposedly sent to customers (i still haven't received one as of 2/3/03), but they never mentioned the recall or scheduled the replacement of the defective part.i am available for contact if there are others out there who have experienced similar failures.
I received a recall notice from daimler chrysler about my 2004 jeep liberty about a safety recall f23-lower ball joints. This recall states that "ball joint separation can result in a loss of steering control and could cause a crash without prior warning". Trying to make an appointment with the dealer to repair the problem revealed there would be an 8 week wait because the parts are not available. I learned from the dealer (and later verified by calling daimler chrysler at 1.800.853.1403) that daimler chrysler is making only 3 replacement parts available to dealers per week! if this is such a potentially dangerous situation, doesn't daimler chrysler have an obligation to make more parts available to dealers of their defective cars? i understand that we are talking about a lot of cars, but that does not change the fact that i am driving a defective vehicle which i will have to continue to drive for another 8 weeks. How can such a huge corporation not insure that parts are available to their dealers in a more timely fashion? what happens if indeed a crash occurs without prior warning during that waiting period? what will daimler chrysler say and do then? this is a shameful example of violating the public trust-and this car is not cheap-they are certainly not saying-hold your payments until the car is repaired. What can i do but wait?
Dt*: the contact stated there were no problems with the vehicle.there was a nhtsa recall, #06v288000 on the vehicle regarding the front lower ball joint.the parts needed to repair the vehicle were not available at the local dealership.the manufacturer confirmed the parts were not available.
Recall on ball joints.called dealer 12-27-06 told they do 3 cars a week on recalls.i called on 1-22-07 to find out how much longer before mine would be repaired they cannot get the parts from daimler chrysler to take care of the ones they have.i called daimler chrysler but all i received a recording and could not process any complaint.
I own a 2003 jeep liberty that has been recalled for the lower ball joints. The recall was issued in september 2006. The recall states of the importanceof replacing the ball joints. But the problem is that the dealers can't get the parts to fix the problem. I have been on a "waiting list" for several weeks now, and still am about the 40th person down the list to have this service performed. The recall states that a crash could occur without warning. I realize not all vehicles may be affected, but how do we know if our vehicle is safe?i could understand a few days or a couple of weeks to order a part, but the longer it takes, the safety of my vehicle puts my life in jeopardy, as well as others on the road.i don't understand why this is taking so long on such an important matter.it could take months for my dealer to fix my vehicle, and i am sure there is a long list after my name.it seems like the safety ofmyself, and other jeep consumers is not being taken seriously. So why do they send out recalls if they can't get the problem fixed?
- the contact owns a 2003 jeep liberty.the contact stated that he took the vehicle to the dealership for the lower ball joint recall, and the dealership stated that there wasa waiting list to which they could be added.the contact has been waiting since november of 2006, and had not received a call from the dealership.there had been no failures to date. The current mileage was 73,000.
Dt*: the contact stated a nhtsa recall letter # f23 for the suspension: front: control arm: lower ball joint, was received on 11/22/2006.the service dealer was contacted on 11/27/2006, who informed there were no parts available and to call back the following week.when the call was made on 12/4/2006, the contact was informed there was no parts or a wait list for the repairs.the parts manager informed the contact there were others waiting for the repairs and the contact would be notified when the parts were available.the manufacturer was not alerted.
Dt*: the contact stated a nhtsa recall #06v288000 regarding suspension: front: control arm: lower ball joint letter was received on 11/06/06.on 11/09/06, the dealer was contacted who determined the contact would have to be put on a waiting list because the replacement parts were unavailable.the manufacturer was contacted that same day, who offered that there could be other dealers with shorter waiting lists.the contact was given a list of other dealers in the area.the contact expressed concern because the recalled component could pose a serious risk if the lower ball joint fractured.updated 1/29/2007 - ball joint replacement was completed on 1/7/2007.
While driving at approximately 20 mph driver lost control of the vehicle and the driver side wheel locked up. Owner had the vehicle towed to the dealer, where it was discovered that the ball joint completely separated from the housing.
Dt*: the contact stated the notice for nhtsa recall # 03v460000, which pertains to the lower ball joint, was received.a service dealer was contacted.they stated that the dealership was currently limited to 3 parts per week.therefore they would not be able to schedule an appointment to repair the vehicle for 3 to 4 weeks because they are being limited by the manufacturer.the manufacturer was contacted, who stated that the parts were on back order, and that they were unable to provide further assistance.updated 12/1/2006 -
-the contact stated that his daughter was in a crash with her 2003 jeep liberty on 01/27/07.the airbags did deploy. He stated that early that morning, on a clear day she crashed the vehicle resulting in her death.the contact stated that from the pictures of the crash, the wheels of the driver side looked unusual.the vehicle was on recall, but he was not sure if the recall had been repaired prior to the crash. The contact was waiting for the investigation to be completed.he felt that the crash was due to a failure in the lower ball joints.he also stated that the his daughter constantly complained that the tires and brakes were functioning incorrectly.the contact stated that his daughter constantly took the vehicle to the dealership complained about these problems, but the dealership would not do any repairs without the contact paying for the repairs.
I was contacted by daimler chrysler regarding a safety recall (f23) for lower ball joints on my 2003 jeep liberty.i followed the recall directions and contacted my local dealer (steve white motors) to schedule a repair.i was told that my repair would need to wait 10 weeks due to the rationing of repair parts to the dealers by daimler chrysler.i then contacted the "help" number for daimler chrysler provided by them on the recall notice.i was told that aside from having my vehicle inspected there was nothing they could do because there wasn't another dealership within a 20 mile radius from my home, nor could they provide the repair part any sooner.the recall notice indicates that the fault in the part "can cause the ball joint to...separate.ball joint separation can result in a loss of steering control and could cause a crash without prior warning."and now i'm told to wait 2 and 1/2 months before this condition can be corrected.that's 2 and 1/2 months of jeopardizing my wife's and my safety.that is unacceptable to me and should be to both daimler chrysler and you.
-the contact stated that she has received a recall notice for the her vehicle's lower ball joint. The contact stated that she has contacted her local dealer but, they could not put her on a waiting list because it is too long, and they only get three parts a week.
Received a recall notice from dealer back in october 2006 for front suspension lower ball joints. Called to make an appointment and they said it would be a long time to get the parts and then i had to be on a wait list. Had not heard back as of february 2007, so i called the dealership again and they said the same thing and they would call me when they got the parts. It's going on 3+ months...i have had this same recall in the past and they were very prompt about it.
Dt*: the contact stated there were no problems with the vehicle.there was a nhtsa recall # 06v288000 on the vehicle regarding the front lower ball joints.the parts needed to repair the vehicle were not available at the local dealership.the manufacturer confirmed the parts were not available.
Dt*: the contact stated the vehicle would not pass inspection due to the front lower ball joints' severe condition.the independent mechanic also suggested that they had the part to replace the front lower ball joints but could not cover it under the recall.there was a nhtsa recall # 06v288000 on the vehicle regarding the front lower ball joint.the parts needed to repair the vehicle were not available at the local dealership.the manufacturer confirmed the parts were not available and stated that they would not reimburse the contact if the work was done by anyone else other than a dealer.
The contact owns a 2003 jeep liberty.there is a recall for the lower ball joint (nhtsa campaign#06v288000).the dealer stated that they received three parts per month and would be unable to say how it would take to perform recall work.the current mileage was 58,000.there had been no failure to date.
Dt: contact received a recall notice for the lower ball joint and had the repair work done. Seven months later the ball joint failed again while the vehicle owner's son was driving at35 mile mph.the ball joint failed while driving over a bridge ,and t vehicle wasdamaged. Vehicle had to be towed to the owners home, and then to the dealership for repairs. The wheel and brakes, both fell off the vehicle. The police were called.however no report was filed because there was no crash.repairs were done. . the owner noticed that before the ball joint failed. There was too much play in the steering. When the wheel is turned it takes the tire a minute to catch up. The owner is concerned that the ball joint is about to go out again. The replacement parts do not seem to be any different than the original parts. The caller heard a report of a lady dying with the same problem in her vehicle.
I've been having my dealership check the lower ball joints when it gets serviced.at my 60k service they let me know my lbj's will need to be replaced.after talking with them and jeep through the 800 number, daimler-chrysler will not cover it under warranty.it was built six days after the cut off for the recall and it's past it's 36k miles and not included under warranty.seems like if older and newerkj's are still having the same part fail, they should be responsible and cover the repair.i believe they are not going to really correct this until someone gets killed and they are forced to for publicity and legal reasons.
Dt*: the contact stated when nhtsa recall letter # f23 for the suspension: front: control arm: lower ball joint was received, the service dealer was called to schedule an appointment.the contact was informed there was a wait list and the parts were on backorder.the manufacturer was notified.
On or about 1/17/06 while driving the 2003 jeep liberty the front left lower ball joint separated, dropping the control arm onto the inside of the rim. At 71000 miles. Was told by my dealer that there was no recalls on that. After further research i have found that there was a recall on 2003 liberty made b4 3/26/03, took delivery mid april 2003 also have found complaints on the 2004 jeep liberty. I had the repairs made by a local repair shop. I do not have the old ball joint. I am now experiencing front left noises yet to be diagnosed by a professional.
Dt*: the contact stated when a nhtsa recall letter f23, for the suspension: front control arm: lower ball joint was received, the service dealer was contacted to schedule an appointment.the contact was informed that due to back orders on the replacement parts, it would take 3 to 4 months to get the vehicle serviced.the service dealer offered to add the vehicle to the wait list and notify the contact when the parts were available.the manufacturer was not alerted.
Lower ball joint failed while i was in williamsburg. Broken ball joint also punctured the driver's side tire while resting up against it. Had to have my jeep liberty towed to the dealership and then had to pay to be transported to the richmond airport to rent a car since everything was closed in williamsburg at 3:30 on a saturday afternoon. Jeep was repaired the following week with a suggestion to fix the upper ball joint soon since it alsohad some 'play' in it. While having the upper ball joint replaced locally, mechanic had to replace the upper ball joint on the passenger side as well since it looked just as bad. He suggested replacing the lower ball joint on the passenger side as well within the next month to avoid an accident. Both upper ball joints were left to me. The lower ball joint that had failed on the driver's side was retained by the chrysler dealership in williamsburg, virginia.
I was informed after a very close call and backing up of traffic, due to ball joint on my 2003 jeep liberty breaking, this caused me to abruptly stop with no way to park off the road and caused sever damage to my pass. Side rim on my tire, i would like to be compensated for myfor my time as i had to call a tow trucking dept. To tow my car and have the ball joints replaced, i was left shaking up by this and had it been a day earlier, my daughter and her baby could have been killed as they traveled at night on interstate 79 to pittsburgh, this was very frightening to me as well as my daughter for what could have happened, i was never notified of a recall. I drove my jeep after the replaced ball joint and was very hesitating to travel far for what could have happened to myself and family, this inconvenienced not only myself but those involved whom i had to rely on for transportation.
Lower ball joint failure - 2003 jeep libertythe lower ball joint recall was performed on the 2003 jeep liberty at approximately 11,000 miles.at 39,000 miles the lower ball joints where reported to need replacement by a local mechanic during routine maintenance.the jeep was then taken to a chrysler dealership who conferred the lower ball joints need to be replaced.since the 3/36,000 mile warranty had expired the dealership contacted chrysler for approval to re-open the recall and replace the ball joint.chrysler denied the claim to re-open the recall and replace the ball joints.the ball joints where then replaced at approximately 40,000 miles by a private mechanic which resulted in out of pocket expenses on a recalled item.
Driving my 2003 jeep liberty freedom edition down a very steep gravel driveway. All of a sudden the entire car hit the bottom of the drive with a big crash. I was unable to steer and went part way into the road. Had to move the car back to bottom of driveway as to not cause an accident in the middle of a mountain road. Oil was leaking and when i tried to drive the car to the end of driveway, metal shavings were coming from the bottom of the vehicle. It was impossible to turn the wheel more than about 1" at a time. The entire fender on the passenger side popped off also. My back, neck and knee were hurt as result of the car crashing to the ground. Had vehicle towed to jeep dealer, where i was told all parts would be replaced. The front ball joint had totally separated causing this very dangerous problem.when i had first bought the car used in april of 2005, i heard about the ball joint recall on the 2003 jeep liberty's. When i called daimler chrysler to ask about this, they told me the vin on my car was not in the recall. However, the problem i had with this car was the exact same one that the jeep liberty's were recalled for. Obviously they have not fixed this problem. The manufacturer recall center was of no help with any answers and seemed totally unconcerned as i am still covered by the bumper to bumper(original) manufacturers warranty(only 26,000 miles on the car), and " it wont cost you anything to have it fixed". And was told "there is nothing we can do if it wasn't in the recalled vehicles".
Lower ball joints were extremely worn. Steering felt loose and vehicle was "wandering" on the highway a lot, making it hard to stay in my lane and keep my course.original recall performed over 20,000 miles ago which only consisted of heat shields being installed. I brought in the jeep and dealer agreed with lbj failure and replaced them under recall notice.
-the contact received a recall letter (f23) for his 200s jeep liberty. He called the dealership and was told that they only get 3 replacement parts a day and that there are 30 people ahead of him. When asked if he has experienced any failures, he stated that the tire fell off back in june. He was going 5 mph as he was exiting the interstate. The dealership replaced tire free of charge.he does not have repair order
Dt*: the contact stated no problem had occurred with the vehicle.there was a nhtsa recall # 06v288000 on the vehicle regarding the front lower ball joint.the parts needed to repair the vehicle were not available at the local dealership.the manufacturer confirmed the parts were not available.
-the contact ownsa 2003 jeep liberty. The contact received nhtsa recall 06v288000concerningthe lowerball joint .the contact has called the dealership in her area, and they stated that they didn'thave any parts available. She has been trying to get the recall repair performedsince november of 2006there have been no failures to date.the current mileage was 40000.
2003 jeep liberty with lower ball joint problems. Customer states that she never received the recall for the lower ball joint repair. She ended up breaking down on the road, and chrysler will not refund her.the consumer stated while driving, the left front wheel became loose and fell of the vehicle. The manufacturer stated the way the consumer went about having the vehicle repaired negated any reason for them to consider reimbursement.the dealer also found play in the left front outer tie rod and left front axle boot.
Consumer receivedrecall notice 03-v-460-000 concerningreplacement upper control arm lower ball joints. Consumer noticed afterrecall repairs weredone that vehiclepulled to the left on its own.consumer notified the manufacturer . Dealer informedconsumer that the recall repairs were done incompliance with the recall.
Dt*: the contact stated no problem had occurred with the vehicle.there was a nhtsa recall, # 06v288000, regarding the front lower ball joint.the vehicle was not included in the recall due to the vin.
The contact owns a 2003 jeep liberty.the dealer stated that the front lower ball joints could damage the front suspension and cause a loss of steering.there had been no failure to date. The current mileage was 66,139.
On tues. March 9th, i was driving straight going slowly in a parking garage when my car made a grinding noise and would barely drive.to make a long story short, when the tow truck driver from aaa arrived and tried to drive my 2003 limited jeep liberty the front left side of the car collapsed on the front left tire.everything that holds the wheel to the car had seperated.the dealership said they had never heard of anything like this happening.however, i then checked out this site & saw the recall from nov. 4 2003 on my liberty. The recall i never received.when i called the service dept. Later that day to inquire about the status of my car i dropped off the night before, i mentioned the recall.the woman i spoke with said she just found out about the recall.when i asked why i hadn't received the recall she said "sometimes they may be mailed out in increments so not to inundate the dealers".well the recalls were sent out dec. 15th, 2003, this event occured tues., march 9th 2004.after 2 days at the dealership my car was finally looked at.they said the lower ball joint had seperated.phone call update: the consumer's phone number is no longer in service.
- the contact has a 2003 jeep liberty that is involved in the ball joint recall with an odometer reading of 57000 miles.the contact has called the dealership in her area and, they stated that it can take 4-8 weeks in order for them to receive parts and set up service. Nhtsa campaign id number : 06v288000 there has been no failure to date.updated 2/22/2007 - as of feb 6, 2007 the consumer has not heard from the dealer to set up an appointment to have the recall repairs made.
After purchasing the 03 jeep liberty 4x4. I was made aware of the lower ball joint failure. I just had mine checked because i purchased this vehicle used. With 27,000 miles on it, it had already had new ball joints added to it. This make me nervous driving this vehicle. I heard they go out easily and you must check these lower ball joints often. This is just poor engineering, and for my family, just makes for an uneasy, sort of a hostile driving environment, due to constant nervousness.
2003 jeep liberty, 34k miles (never off-road), left front lower ball joint failure.failure @ 20 mph.no injury but lucky not faster speed.kids in back scared.rim split, tire blown.wrecker to return to dealership.two associates with similar model (early 2003 liberty) have now had joints checked last week and both needed rt. & lt. Lower ball joints replaced.potentially catastrophic defect!!
Dt*: the contact stated the vehicle there was a recall on the lower ball joint suspension #06v288000. Both the service dealer and the manufacturer determined the manufacturer only will send out 3 parts per dealership per week and it will take four months to get the parts for the remedy repair.
While making u-turn at an intersection front ball jointssnapped, separating from the vehicle.vehicle was towed to the dealer, who was repairing the problem.phone interview update (oct 5, 05):the consumer said that he had received a recall notice two months after he filed the complaint.
Problems with ball joint equipment on the 2003 jeep liberty.***no answer required***. *mr there were no indications that anything was wrong with the vehicle prior to receiving recall# 03v460000.all of the ball joints were replaced but then a few weeks later noises was heard when making turns.four loose bolts were found loose.the bolts were tightened.it was then determined that thevibration noise was traced to a loose control arm bushing.the lower control arms were replaced but some noise remained.the consumer requested reimbursement for the repairs. *sc
2003 liberty ball joint separated. The lower ball joints were replaced previously at 16,000.the upper ball joints also needed to be replaced.
1. Really nothing lead up to failure, it was a catastrophic failure of my lower ball joints.thank god we were backing out of a parking spot when the incident happened and not at 70 mph.2. Basically my left front tire collapsed, causing me to call flatbed tow truck, front wheel fender damage and over $500 in repairs to just the lower ball joint.3. Chrysler will not do an investigation, because repairs were done.i was stranded in the middle of n.d.they said they would cover the ball joint replacement.i have the old ball joints, one exhibits catastrophic failure and the other has the tell-tale lubricant loss described in the report.note--i took the vehicle in for the recall and had work done.evidently the ball joints were not replaced, but the heat shield was installed.
2003 jeep liberty limited. Due for inspection may of 2009. Failed to pass inspection due to front lower ball joints. Next day, received notice in the mail regarding recall of front lower ball joints (the recall was issued in 2006, i found out later, but this was the first i was notified). Called dealership (don white's of timonium) regarding recall, was told it would take a few days to receive parts, but still within the month of may, told that they would call in a few days with more exact dates. Canceled appointment that i had previously made to have ball joints replaced, since recall would repair the parts free of charge. Never received phone call, so placed call myself to dealership, told it would be several weeks to receive parts as they were on back-order. I then placed call to chrysler to investigate huge delay on recall parts (may 26th). I was told that they were on back-order, but chrysler would arrange for a rental (free of charge) while i waited for the parts to arrive. I was told they would call me in 3 to 4 days with the car rental information. Never received phone call. Called chrysler again on june 1st, was told to wait another day. Called back the next day (today) and was informed that the dealership never ordered the parts and that chrysler needed to "investigate" further before i could be issued a rental, if i would get one at all. Now the inspection has expired on the jeep and i am left with an unsafe vehicle. I still have to work and cannot afford a rental for what could amount to a month or more.
I own a 2003 jeep liberty.i received a recall notice in the mail from jeep and even contacted them since i was experiencing problems before the recall was issued.the problem i am experiencing is that when ibrake i feel movement in the front end.before the recall i brought it in and they said there were no reports of this problem which the service area called a bump stop.when i brought the vehicle in they said there were no open recalls on my jeep even though i received the notice, and was experiencing problems.i feel unsafe knowing that a recall was issued and that the dealership has no record of the recall and that i driving a car with a potential for disaster.can someone please help me with this issue?thank you in advance,sean siegel. *la
2003 jeep liberty recall for lower ball joints. Customer stated that she received the recall and dealer told her when she called to set an appointment that they would not be able to replace the parts because they did not issue enough parts.
I received a safety recall notice on december 13, 2006 (notification code f23 - jeep liberty 2003). When received, i called the dealer to coordinate a visit to replace the defective parts. The dealer representative told me that there is a delay of approximately 1 month and a half to provide the service since chrysler is unable to supply the demand for the recall's parts rapidly.
2003 jeep liberty customer is looking for reimbursement for repairs because customer never received recall notice**ccthe consumer stated the ball joint separated and subsequently caused the vehicle to drop down on to the tire/wheel assembly to the point where complete control of the steering was lost. The manufacturer denied reimbursement, because the consumer did not have the work done at a chrysler dealership.
I have experienced the same problem with my 2003 jeep liberty as described in ea06008.the front right ball joint was repaired pursuant to the recall in 2004 (03v-460).shortly after the recall i observed unusual noises and grinding sensations in the front suspension, so i returned the vehicle to the authorized dealer that had conducted the recall repair.they determined that a heat shield had been installed incorrectly, and adjusted it.approximately 6 months later (august 2004) the noises returned more severely, and a different authorized jeep dealer determined that the front right ball joint had to be replaced, at significant cost to me.most recently, the right front ball joint completely failed just a couple weeks ago (june 2006).this time the right front wheel became completely detached from the steering control bar, resulting in over $3000 in repair costs.luckily, my pregnant wife was driving only 3 mph in a small alley when this occurred.had it occurred at higher speeds, there surely could have been far more tragic consequences.
Lower ball joint recall -dealerships are putting customers on waiting lists claiming that chrysler is not supplying the parts in order to do the recall. I am on a waiting list of 30 people.please help.
-the contactreceivedrecall notice 03v460000 for the lower ball joints. The contact took thevehicl to the dealer , and they told her that it will be a six month wait for repairs because they only get three parts a week. Updated 01/31/07.
Dt*: the contact stated a nhtsa recall notice # f23 for the suspension: front: control arm: lower ball joint was received on 10/25/2006.the sales/service dealer informed the contact the vehicle was # 66 on the waiting list, due to the delay in getting replacement parts.the manufacturer was not alerted.
Nhtsa recall campaign 03v460000, after taking the vehicle to the dealer for a recall repairsconsumer received a call from the dealer stating that there would be a cost of $3,300, to makerepairs on the lower ball joint.dealer contact:richard gordon. Vehicle was taken to dealer for lower ball joint recall repairs, however dealer found axle and bearings were frozen and needed to be replaced.dealer did not honor recall and wanted to charge consumer $3,300.00 for repairs.
Never receiveda recall notice for anything about thejeep now. While drivingthe front left wheel feel off the ball joint snapped.
Ball joint failure three times.emergency brake on five speed never has worked properly.replace engine at 70,000.now the card end joint for the four-wheel drive is not working correctly.my biggest complaint is the ball joint failure for the third time.this issue also causes chain reactions in the tires i have had three sets of tires wear uneven and i wrote the company the first time to complain and got no response.i use my jeep to make my income and do not trust it any more.i do not recommend this vehicle to any one and will not pass it on to any family member.
Both front lower ball joints show excessive wear and "play" to the point where the authorized jeep dealership indicated they need to be replaced as soon as possible.
2003 liberty sport-lower ball joints were replaced due to recall notice.i took the vehicle to a dealer at 24,000 miles with a complaint of ball joint wear.the dealer improperly inspected the ball joints for wear and said there is no wear and they are within spec.also, at the same time inspected the vehicle and passed it.approximately 5000 miles later, after several inspections of the ball joints by myself in the way they specified resulting in no play, the lower ball joint failed and separated.the vehicle crashed to the ground grinding the cv shaft into the ground. The vehicle was towed from the travel lane to the nearest garage. I am looking for input on what my next step should be.i have since called several dodge/jeep dealers and inquired about the procedure to inspect the ball joints and each do it incorrectly.one technician offer to look it up in the jeep liberty service manual and explained the proper way to me.sounds like gross negligence to me....
- the contact received recall letter 06v288000 for the lower ball joint on a 2003 chrysler jeep liberty.she was put on a waiting list on 11/21/06, but the contact has not heard from the dealer.the contact stated that in october 2003, she began to have brake problems.the contact stated she was having difficulty putting the vehicle in reverse gear because she would hear grinding noises which, happened intermittently.the contact took the vehicleto dealerfor repair on 10/13/05, and the failure was diagnosed as the left rear caliper freezing and causing the left rear brake pad to damage the rotor. Updated 1/30/2007 -
Dt*: the contact stated the front end was pulling and swaying badly to the right and the left at various speeds.twice the lower ball joints was replaced. The first time was in november 2004 under recall # 03v460000; suspension: front: control arm: lower ball joint.the second time was in june 2005. The vehicle was taken to the dealer for a routine brake inspection and the mechanic determinedthe ball joints were so bad the vehicle could not be driven until the ball joints were replaced.the vehicle began pulling and swaying to the right and left at various speeds for the third time. The dealership directed the contact to bring the vehicle in for inspection.
03 jeep liberty limited ball joint replacement for the 2nd time in 58k miles.
There was a recall for the lower ball joints of my 2003 jeep liberty.i did not know anything about this recall until i received a recall letter on december 21,2006 yet on nov 25,2006 - i lost control of my vehicle and i believe it may have had something to do with the lower ball joints.it clearly states in my recall notice that water may enter the front suspension lower ball joints on my jeep and cause loss of control of vehicle........this is exactly what happened to me.i feel that daimler chrysler should be responsible for paying for my jeep which had to be totalled out and also the costs i accrued for rental vehicle and other such expenses.if i was warned about this a month earlier - i do not believe i would have had an accident.this is a very serious issue!!!
Dt:there was a recall concerningthe lower ball joints. The consumer stated that there was no problem with the lower ball joints .there was a problem with the upper ball joints.the consumerheard knocking noises coming from underneath the vehicle.the problem started before 4-30-04.when the consumer took vehicle to the dealer previously they told them what the problem was.the consumer has not had the problem corrected as of yet.
- the contact experienced ball joint failure at 5 mph inthe2003 jeep liberty. The vehicle was towed at a cost of $63.50.the vehicle was left at dealership awaiting parts for repairs under recall 06v288000.the vehicle has been at the dealer from 10/27/06 to 11/28/06.the contact rented a vehicle from 10/27 to 11/13 at a cost $424.81.daimler chrysler jeep would only provide goodwill dollars to cover towing $63.50 and not the rental.
-the contact received recall 06v288000 concerning lower ball joints.the contact has called galina chrysler, the dealership in her area, who stated that it can take months before they could set up service.
The contact owns a 2003 jeep liberty.the contact received a recall notice for the lower ball joints on october 26,2006 and has been placed on two different waiting lists.it has been nearly one year since the notice was received and she still has been unable to get her vehicle serviced.she has been to two dealers and they both stated that they are not receiving the sufficient amount of parts to satisfy the high demand.the current mileage was 58,000 and failure mileage was 48,000.updated 08/30/07.
Dt: the contact stated lower ball joints failedwhile driving.recall work was done on nhtsarecall campaign 03v460000 concerning the driver side lowerball joints in june2004. The vehicle was towed to a local dealership were the control arm and ball joint were replaced. The contact spoke with the manufacturer about the problem. A spokes person from the manufacturer stated when the recall work was done by the first dealership they must have put the control arm ball jointson incorrectly. Updated 02/07/06.
-the contact called regarding a 2003 chrysler jeep liberty.the contact stated that he received recall letter 06v288000 for the lower ball joint.the part was orderedon 12/11 ,and he was told it wouldarrive in approximately 4-6 weeks.the contact called the chrysler dealer on 2/2/07, and was told it would be another 6-8 weeks. The contact has not experienced any problems with the vehicle at this time.updated 02/27/07.
The contact owns a 2003 jeep liberty.she stated that she would occasionally hear a grinding noise in the front of the vehicle.there was a recall for the front lower ball joints (nhtsa campaign # 06v288000) however; the dealer stated that the parts were on backorder.the failure mileage was 48,000 and the current mileage was 51,000.
-the contact has a 2003 jeep liberty that is involved in the ball joint recall.the contact has called the dealership in her area and, they stated that it can take 4-12 weeks in order for them to set up service. Nhtsa campaign id number : 06v288000.
- the contact received recall06v288000 for 2003 jeep liberty.the contact hasn'thadany failures with the vehicle at this time.the contact called the dealer about five weeks ago and put his name on a waiting list, and he was told it would take at least another month. The contact traveled frequently, was concerned about the safety risk involved.updated 02/09/07.
When braking front lower ball joint punctured the front driver's tire.dealership was notified, but did not resolve the problem.
The contact owns a 2003 jeep liberty.while turning right or left at any speed, the contact heard a popping sound coming from the floor of the vehicle.the steering wheel became difficult to maneuver.the vehicle was diagnosed by the dealer, but the failure still persists.the current mileage was 86,000 and failure mileage was 75,000.updated 05/07/08 the dealer stated the upper ball joint was bad. The lower ball joints had been replaced 3 times. Updated 05/07/08. *ub
Dt: the caller found out there was a recall on ball joints. He had it checked, and they could not find anything wrong. On the way home the passenger's side tire fell off, and the lower ball joints failed. Caller was driving 20 mph. The caller had vehicle towed to dealer. Manufacturer has not been contacted yet.
Dealershiphad the part to performlower ball joint recall 03v46000repairs since the beginning of january, but the manufacturer had not sentdealership the tools needed to install the part.
Dt:consumer received recall letter on the 2002-2003 jeep liberty on the lower ball joints (nhtsa camp id# not available at this time)and the possibly of water entering these joints and causing corrosion.the consumer had the recall repair work performed at 8,521 miles in december. On 7-17-05 while driving about 25 mph the front driver's side wheel came off without warning.there was noises coming from under the vehicle.the vehicle pulled to that side and consumer's son continued to drive for about a tenth of a mile or so and made it to his home.when pulling into the driveway, the wheel completely separated there in the driveway. The vehicle had to be towed to a dealer that made the original recall repair.the dealer did not know why this happened but it was an issue from lower ball joints and consumer feels this recall repair work may have not been performed properly.repairs have been made to vehicle by dealership.consumer did contact chrysler who said it was the dealers responsibility not theirs.
The contact owns a 2003 jeep liberty.the contact received a recall notice for the lower ball joints.she took her vehicle to the dealer for repair and was informed that the upper ball joints also needed to be replaced.since only the lower ball joints were on recall, the dealer would not repair the upper ball joints.the recall number was unknown.the failure and current mileages were 113,987.
-the contact received a safety recall in november and the drawler has not schedule the repairs.he is concerned about the time it's taking the drawler to address the recall.
'recall campaign'issued for 2003 jeep liberty lower ball joints. While driving in inclement weather the consumer's duaghter lost control of her vehicle and it flipped front to back landing upright. The consumer believes the ball joint defect was the cause of the accident. No injuries were mentioned.
As i made a right turn at 5 mph, i heard a loud bang and the driver side front wheel locked up.it was impossible to steer or drive the car.if i had been driving at highway speeds, i probably would have crashed.the lower ball joint had failed, digging into the wheel.the wheel actually separated from the car as we were removing the car from the tow truck.there was a recall for this problem 2 or 3 years ago, and i had the recall work done at that time. However, it still failed so the recall work was ineffective.the damage was repaired under warranty, but the dealer has been unable to assure me that the repair will prevent the problem from happening again.according to discussions at jeepsunlimited.com, others have had this same failure even after having the recall work done.
Dt: the lower ball joint fell out while vehicle was in motion.there was no warning. While driving between 5-10 mph. The left side of the front of the vehicle came to rest on the ground. The ball joint bolt stuck out on the bottom and dragged on the asphalt. There was a physical mark on the ground where ball joint bolt scraped. There wasan evaluation by insurance company. Vehicle is in arepair shop in a lincoln dealership.
-the contact has a 2003 jeep liberty that is involved in the ball joint recall.the contact has called a dealership in her area and they stated that it can take 4-12 weeks in order for them to set up service. Nhtsa campaign id number : 06v288000 .updated 2/22/2007 -there were no parts available to perform the recall.
- the contact received a recall notice, #03v46000 for the2003 chrysler jeepliberty. There were lno failures at this time.the dealer advised the contact that the part will be available in 10 weeks.
On monday, april 5, 2004, i brought my liberty renegade farrish jeep in fairfax, va for my 18,000 mile service which included a tire rotation and other work.no one ever mentioned to me that my vehicle was under a safety recall and that work had not been completed.on saturday, april 10, 2004 i was driving my liberty when i heard a loud noise that sounded like a shot gun going off and my car skidded to the side of the road and came to a stop. My tire was flat but upon closer inspection, i discovered metal shavings all over the tire and down the street along my skid path.my car was towed to the nearest jeep dealer which was heritage chrysler jeep in alexandria, va.greg anderson, from heritage jeep, called me on monday, april 12, 2004 and informed me that my ball joints had separated while i was driving the vehicle and that was the cause of the breakdown.he said my vehicle is under a safety recall for this exact problem.i have grave concerns about the safety of this vehicle and the manner in which customers are notified about potentially life threatening defects in their vehicles.1.i did not receive a recall notice in the mail indicating there was a potential serious defect with my vehicle that may cause me to lose control of the vehicle and crash.2.it is my understanding that all vehicles coming into the farrish jeep service department have a function 14 performed which would indicate any outstanding recalls on a vehicle.my vehiicle did not have a function 14 performed on it and not being notified that this work needed to be performed when it was just in for service 5 days prior to my ball joints separating is completely unacceptable.this liberty is my family car that i take my 6 year old and 4 year old sons back and forth to school in every day on the i-495 beltway.i cant imagine what would have happened to me and my family, and other drivers around me, had my ball joints separated on the beltway at 60 miles an hour.
Dt*: the contact stated a nhtsa recall letter was received # 03v460000 regarding the suspension:front:control arm:lower ball joint.the vehicle was taken to the dealer for recall work, however the dealer stated that they were unable to perform recall work on a timely matter due to the manufacturer's inability to receive spare parts.the manufacturer was notified and confirmed the statements made by the dealer adding that they were awaiting for 3500 back log parts for recall work.the vehicle was currently going onto the 5th week of the waiting list.updated 12/15/2006 - the repairs have been completed.
The contact owns a 2003 jeep liberty.the contact stated while driving 25 mph the front suspension dropped causing the frame to sit on top of the tire.the contact towed the vehicle to a local mechanic and they discovered that the front lower ball joint was broken.the mechanic notice a recall for thesuspension;front;control arm but the vehicle vin number was not included in the recall.the contact stated if the vehicle was traveling at a higher speed the vehicle would have caused a crash.the contact feels the manufacturer should be responsible for the repairs.the failure mileage was 95,000.
While driving slowly out of my driveway, my upper ball joint disconnected causing the passenger side front tire to fall off. I did have my children with me however no one was injured. The apparent recall in 06 of the lower ball joints was unknown to me at the time. Chrysler did replace the upper and lower ball joints. I was charged a $150. Deductible which i feel is very unfair considering the investigation revolving around the upper ball joints and obvious concerns about the lower ball joints. My concern now is when will it happen again, it only had 50,000 miles at the time and can i assume it's safe to drive another 50,000. It's not worth putting my kids in danger. How can chrysler assure me that it is fixed!
Dt:consumer received a recall concerninglower ball joints in the front.had repairsdone at 12,000 miles , andcurrently vehicle has 24,000 and the ball joints weredefectiveagain. Dealer will not replacelower ball joints under any kind of warranty or recall. In the state pennsylvania one hasto have the annual safety test done once a year for the sticker to be put onvehicle. They will not pass the vehicle but jeepwas saying it was safe according to their standards. The consumer purchased and aftermarket ball joint and replaced it himself.
Dt*: the contact stated while driving various speeds, there was a popping noise coming from the front suspension.there was a nhtsa recall, #06v288000 on the vehicle regarding the front lower ball joints.the parts needed to repair the vehicle were not available at the local dealership.the manufacturer was not alerted.
-the contact owns a 2003 jeep liberty. Therewas a recall for the lower ball joints.the dealer advised her that therewere notenough parts to repairthe vehicle, and placed her on a waiting list.she also spoke to the manufacturer, and there wasn't anything they could do to assist her.the current mileage was 68,000. The contact hasn't experienced any failures to date.updated 02/27/07/.
My dealer has not remedied the problem yet. I have called to bring in my vehicle i was placed on a list. I received this notice back in november i immediately called. Im still waiting to have my vehicle repaired.
Dt*: the contact stated although there were no previous problems with the front suspension, there was a nhtsa recall, #06v288000 on the vehicle regarding the front lower ball joints.the parts needed to repair the vehicle were not available at the local dealership.the manufacturer was not alerted.
- the contact received recall06v288000 in october 2006 for the replacement of the lower ball joints.the contact stated shewas number 17 on the waiting list.the contact took thevehicle to the dealer, andthet found out that the lower ball joint on the right hand sidewas corroded.the contacted stated she was concerned for her safety when drivingthe vehicle. There has been no failures to date.the consumer stated the recall repairs haave been resolved. Updated 01/29/07.
- the dealer in her area stated thatshe could not bring in her 2003 jeep liberty with 56000 current mileage in to repair the ball joint recall during the first week of march.she would have to bring in the vehicle the second week in march.the contact stated that two weeks was too long to wait to have a recall honored.there had been no failure to date.
- the contact stated that he had the lower ball joints replaced in 2004 due to a recall 03v460000 onhis2003 chrysler jeep liberty.he also had the lower ball joint replaced in 2006 and after the left the repair shop a front wheel fell off.the contact received recall letter 06v288000 approximately 3 months later.the vehicle still has a vibration in the front end. The dealer said they could not find where the vibration was coming from and recommended the contact buy 4 new tires.the contact purchased the tires, but the vehicle still has the vibration in steering wheel.the dealer has refused to service the vehicle any further.the mileage is unknown by the contact. Updated 2/22/2007 -
Dt*:the contact stated while driving 3 mph, the steering wheel was turned and a loud bang was heard.the vehicle would not move forward or backward.a private mechanic was consulted, who determined the front left wheel had detached due to a separation of the front left ball joint.the vehicle was then towed to a service dealer.there was a nhtsa recall # 03v460000 which pertained to the lower ball joint.the vehicle was not included in the recall due to the vin.updated 9/5/2006 -
- the contact had a 2003 jeep liberty with an odometer reading of 58000 miles. The contact was driving at 30 mph under cold but dry conditions helost control of the vehicle and went into a ditch. Upon impact the air bag did not deploy.on 12-12-06contact received recall 03v460000 for lower ball joints.the police report for the crash was available.the contact felt that the vehicle'sdesign and ball joint failure were the reasons for the crash.updated 2/6/2007 - the consumer injured his right hand and left leg.
I noticed a grinding noise in the front of my 2003 jeep liberty limited 4wd on friday, july 7, 2006. I drove the next day to a friend's house, july 8.as i was back up to park the car stalled a little and began a grinding noise. As i pulled back the left wheel popped out.
Received a f23 safety recall notice 11/13/06.called stiver jeep in lexington, sc to schedule an appointment to bring 2003 liberty in.they put me on a waiting list of approximately 3 - 4 weeks.this is unacceptable.i called saluda motor sales in saluda, sc, and they will fix my car on monday, 11/20.the man at stivers talked as though this recall is no big deal.it is a big deal.my pregnant daughter is driving this car everyday.
Dt*: the contact stated while making a 90 degree turn driving 15 mph on wet road conditions, control of the vehicle was lost. There was a nhtsa recall, #06v288000, regarding the front lower ball joint. The parts needed to repair the vehicle were not available at the local dealership. The manufacturer confirmed the parts were not available.
Upper and lower ball joints have gone bad after only 31k miles on jeep liberty. I talked to the service manager at outten jeep and he informed me it was not covered. I feel this is a danagerous and premature failure of this part and should be covered by warrentiejust for safety alone i.
The contact owns a 2003 jeep liberty.while making a turn at 15 mph, the front driver side wheel detached from the vehicle.the contact felt that the failure could have been avoided if the wait time for the lower ball joint repair had been shorter.the vehicle was towed to the repair shop.the vin and engine size were unavailable.the current and failure mileages were 18,000.
- the contactowns a 2003 jeep liberty sport.the contact stated that theproblemwas with daimler chrysler and the length of time that it was taking them to make the safety repairs on the lower ball joints.the contact stated that they have been waiting since november.sheaskedfora rental car while waiting for the repairs to be made, and was denied,and did not believe that was fair.the contactheard noises coming from the lower ball joints.the weather conditionswere poor, it was wet. Have been wet.the current mileage was 67250.there had been no failures to date.
I had a safety recall from daimlerchrysler (safety recall f23 - lower ball joints).i keep trying to get my car serviced from larry h. Miller chrysler jeep dodge (801-553-5550), but each time i get a short answer that they don't have the parts and will call me back.i started this process in february. Thanks, brandon
-the contact ownsa 2003 jeep liberty. The contct received recall 06v288000 concerning lower ball. The contact called the dealership in her area, and they stated that it could take 4 months in order for them to set up the recall service.there have been no failures to date.updated 03/30/07.
- the contact statedreceivedrecall06v288000 on09/2006 for a 2003 jeep liberty recall on lower ball joints.the contact stated that as of today she still hadn't received the repairs on thevehicle.the vehicle was having steering problems, andwas making a loud noise under the hood.she had contacted the dealership on numerous occasions, and they stated that the part was still not in.the dealership had informed her that there was a long waiting list, and since she hadn't purchase thevehicle from that particular dealership, she may have to wait a little longer.the current mileage was 50000.there has been no failure to date.
While driving the vehicle suddenly began to slide and slid into a utility pole.campaign id number : 03v460000 even though the consumers vehicle went in for service she believed that the cause of the accident is the the recall issue.suspension:front:control arm:lower ball joint.*tc
2003 jeep liberty customer states that it has been months regarding the recall on the lower ball joint and her car is still not fixed**cc
- the contactowns a 2003 jeep liberty.the contact was concerned that she received more than one recall for the same failure.the first safety recall was 03v460000, and the second one was 06v288000.
I received a recall notice for my 2003 jeep liberty (safety recall f23) late last year and called the nearest dealer in flemington in december 2006 to schedule an appointment to have it repaired.they advised that there was a waiting list as they only received a few kits per week and that they would call when they could schedule an appointment for me.it is now may 20th and still no phone call.although the defect from the recall notice seem serious, i suppose it must not be since it's almost 6 months later and they still have not called.i will be calling the flemington jeep dealer again this week to check the status and if they cannot help, i will call another dealer to see if this is something they will be able to address.
Dt*: the contact stated the vehicle was difficult to control and correct the direction of the steering wheel, and lost balance when the brake pedal was depressed.there was a nhtsa recall, # 03v460000 on the vehicle regarding the front suspension: control arm: lower ball joint.the parts needed to repair the vehicle were not available at the local dealership.the manufacturer confirmed the parts were not available.
- the contact owns a 2003 jeep liberty.while driving at 10 mph and making a turn there was a grinding sound. The contact was informed by the dealer that they werein the 20% range on the waiting list. The grinding soundoccurred for a couple of months.the contact was aware of the safety risk involved due to recall# 06v288000.the current mileage was 30,251.
Don hill pontiac jeep ,2523e,stone drive,kingsport, tn stated they do not have the parts to replacesafety recall f2 concerning ) lower ball joints on my 2003 jeep liberty.
Dt*: the contact stated when a nhtsa recall letter# f23 for the suspension: front control arm: lower ball joint was received, the manufacturer was contacted.when the contact informed the manufacturer of the circumstances of being on an island, 800 miles away from the closest service dealer, the contact was informed that the use of an independent service dealer would not be approved for the recall repair.
Recall regarding the lower ball joints on 2003 jeep liberty. *mr the technician told the consumer that because of the recall that the vehicle would need a four wheel alignment.this would be an out of pocket expense for the consumer.recall# 03v460000. *sc
2003 jeep liberty left front ball joint failure.
-the contact has recall #1238. The contact went to kelley jeep and has been placed on a waiting list for over a month.the contact also called the manufacturer and they stated that they did not know why their was a wait at the dealership.
Dt*: the contact stated there were no problems with the vehicle.there was a nhtsa recall, #06v288000 on the vehicle regarding the front lower ball joint.the parts needed to repair the vehicle were not available at the local dealership. Updated 12/28/06.
Regarding recall f23 lower ball joint.**ccthe consumer was contacted about the recall on september 14, 2006.the consumer has not had the recalled ball joint replaced yet due to lack of parts.the consumer feels 4 months is an excessive amount of time to wait for recalled parts.
Request for reimbursement for damages to vehicle. *mr the consumer was in an accident during a down pour.the consumer lost control of the vehicle and it flipped over. The problem may be due to the ball joints.recall#03v460000. *sc
Dt*: the contact stated while driving 25 mph, the steering pulled to the right.the vehicle was taken to an independent dealer to balance and rotate the tires.abnormal wear was found on the tires that had been purchased in 08/2006.four separate service dealers were contacted to schedule an appointment, after receiving recall f23, for the suspension: front control arm: lower ball joints.each service dealer informed the contact of the back order of parts and offered to add the vehicle to a wait list.an independent mechanic informed the contact that parts were on hand, for immediate replacement.
On 6/22/06 my 2003 jeep liberty renegade was diagnosed with lower ball joint failure on both sides. Dealer is replacing them under warranty.i have approximately 54,000 miles on the vehicle. These lower ball joints were replaced under a recall shortly after i purchased the vehicle new. This is an ongoing problem with jeep liberty's (see www.lostkjs.com for many failure reports).
Dt*:the contact stated while driving 10 mph the bottom of the vehicle hit the ground. There is a nhtsa recall, # 03v460000, regarding the suspension front control arm lower ball joint. The vehicle has the same problems as indicated in the recall; however it is not included in the recall due to the vin.
The contact owns a 2003 jeep liberty.the contact has been waiting to have the lower ball joints repaired.the nhtsa campaign id number is 06v288000.since november, the dealer in her area stated that they don't know how soon they'll receive the parts.the current and failure mileage were 55,000.
Safety recall f23-lower ball joints 2003 jeep liberty.the dealership stated the parts would not be available for at least three weeks, and then the consumer would be placed on a waiting list.
Dt*: the contact stated a nhtsa recall letter regarding front lower ball joints was received.when the dealer was contacted to make an appointment for the remedy repair, the parts were not available.the vehicle had been on the waiting list since early november.when the manufacturer was contacted, they advised the contact to try other dealerships.the contact expressed concern regarding the safety of driving the vehicle under these conditions.
Dt*: the contact stated recall letter #06v288000 regarding the front lower ball joint was received. The parts needed to repair the vehicle were not available at the local dealership. The manufacturer confirmed the parts were not available.
1, i had my 2003 jeep liberty inspected for steering tightness and noise on 05/24/06 and inquired about the lower ball joint and control arm recall. Mann chryser dodge jeep did the inspection and said the recall had been performed prior to me owning (i was 1st owner, demo vehicle) and couldn't find any problem with the steering. 2, i was pulling out of my driveway onto the street on 06/17/06 and the lower right ball joint broke and the wheel fell off the vehicle. 3, the jeep was towed back to mann chrysler that day and they acknowledged the failure was due to the recall. The lower ball "joints" where replaced along with the right front wheel (damaged when it came loose) and also repaired some minor damage to the right front fender molding at no charge.
- the contact stated received recall 06v288000concerningthe lower ball joints.the contact called the dealer on 10/31/06, and he was put on a waiting list.the contact called the dealer back aon 11/7/06, and was toldthe dealer was about three weeks away from getting the part.the contact called the dealer back on 1/8/07, and was told he was approximately four weeksaway from getting the part.the contact believed that this was unacceptable amount of time to wait for the replacement part.there has been no failures to date.
The contact owns a 2003 jeep liberty.while turning into the driveway at 15 mph the vehicle produced a loud noise.the contact lost control of the vehicle and struck the side of a curb.the contacts head struck the dashboard.while attempting to drive the vehicle after the crash the contact was not aware that the tiredetached from the vehicle, and noticed that it had flattened and the axle failed.in december 2006 the contact received recall notice # 03v460000 for the repair of the lower ball joints,and was currently on the dealers waiting list.the failure mileage was 61,215.the consumer has provided pictures of the vehicle and the invoices for repair. Updated 06/14/07
I was driving from canton, ny to corning, ny.at approximately 3:15 pm on feb 2nd i made a right hand turn and experienced a failure in the drivers side ball-joint.the suspension caught on the rim of the tire and i was barely able to get the car most of the way off the road.the car would not move after that.i had to call a tow-truck and he was able to drag the jeep onto a flat-bed and transport the jeep to a local dealer.the dealer was outstanding(peter koch in seneca falls, ny)!they had an emergency set of ball-joints and were able to fix my car that afternoon.the drivers side front rim was ruined and the dealer instructed me to have it replaced.the dealer used the spare rim during the repair.my concern is that 15 minutes earlier i had been driving on the ny state through way and can only imagine what would have happened had this joint failed at 65 mile per hour.i have been on the waiting list at my local dealer for at least three months and may be even 6 months for this recall repair!this is unacceptable!i checked with my local dealer this morning and i am number 31 on the recall list - the dealer said that they receive between zero and 3 sets per week.this is unacceptable.jeep should stop producing new vehicles until this potential life-threatening defect has been fixed in the jeeps that have already been produced.i have seen this defect described as a loosening of the ball-joint.i believe that to be an understatement.this part fails and the result of a failure can be catastrophic.
Dt*:the contact stated while driving various speeds, there was excessive play in the steering wheel.there was a nhtsa recall, # 03v46000, regarding the front suspension.the vehicle was not included in the recall due to the vin.although the vehicle was not inspected by a dealer, the manufacturer was alerted.updated 09/13/06.
Dt*:the contact stated while getting new tires the tire dealer noticed the lower ball joints needed to be replaced.the dealer was alerted.there is a nhtsa recall, # 03v460000, regarding the front lower ball joint.the vin was not included in the recall.
- the contactreceived her a recall letter for her 2003 jeep liberty lower ball joints in october 2006.while driving about 20 mph the tire came off and rolled under vehicle.the contact call had the vehicle towed to where she purchased the vehicle.the mechanic for the dealership told her that her axle was broken,that the ball joints had separated and the tire was damaged.the contact stated that the dealership recommend that she take vehicle to a jeep dealership due to her recall.the contact call the jeep dealership and they came to pick up the vehicle. The contact states that they still haven't contacted her regarding the estimate and cause pf the tire failure.
We have a 2003 jeep liberty that has been recalled due to problems with the ball joints. The dealership is informing her that they do not have the parts in stock. The dealership informed the contact that the parts are in back order. It has been 3 months since the client has heard from the dealership. Also got hit with an extensive repair bill on the brake system due to corrosion - vehicle has only 32,000 miles on it.
- the contactownsa 2003 jeep liberty, and received safety recall06v288000 .the contactcomplainedabout the length of time it took to get the safety recall repair on the lower ball jointsdone.the contact was told that it would take two months before the dealer will receive the replacement parts.
Dt*:the contact stated there are no problems have occurred with the vehicle.there was a nhtsa recall, #06v288000 regarding the front lower ball joint.the parts needed to repair the vehicle are not available at the local dealership.the manufacturer confirmed the parts are not available.
- the contact ownsa 2003 jeep liberty which had been recalled.a crash occurred as a result of the faulty ball joint on the vehicle.on february 22, 2007 the contact was driving at 30 mph on the highway, it was a cloudy but dry day and while exiting the highway the steering wheel became loose, it began to move left to right andthe vehicle made a sharp left turn crossing into the left lane, ultimately striking the left guard rail on the ramp.the contact took the vehicle to the repair shop that chrysler recommended.an investigator for chrysler inspected the vehicle and reported that the vehicle did not have a loose ball joint, but the contact believedit was.the current and failure mileage were both 55,000.consumer states she believes that a loss of lubrication which lead to corrosion, accelerated wearand separation from the steering knuckle in which resulted in the loss of jeeps directional control. Consumer also states known fact of defect in 2002-2006 around front suspension lower ball joint. *04/23/07tr
I received a safety recall notice on my 2003 jeep liberty two weeks ago and called the local dealership immediately to set up a service appt for repair.i was told they did not have the part in stock and would have to order them and they should be in by the end of that week.i followed up on this the following week (12/27/06) and was told the parts were still not in.i called the dealership again today and was told that it would be another 1 to 1 1/2 weeks.i feel they are not repairing my vehicle in a reasonable time.i rely on my vehicle and asked for a loaner, but they told me no.any assistance in getting the recall repairs expedited would be greatly appreciated.
2003 jeep liberty [xxx] manufacturer recalled lower ball joints (recall #03v46) replaced march 15th 2004 at 8900 miles on vehicle.june 17th 2006, 52,754 miles on vehicle same part is identified by chrysler dealership service as needing to be replaced again.currently at issue between myself, the dealership and chrysler is whether this part will be replaced under the recall.i find having to replace this part every two years an excessive inconvenience and expense.$195 labor alone.upon reviewing consumer complaints, a joint failure is likely to result in an auto accident and potential injuries and deaths.the initial recall did not "fix" this issue. Updated 07/16/2012
Backing out of a parking spot, heard a clunking noise. Put in drive, turned the wheel and the vehicle tilted to the drivers side. Exited the vehicle to find the drivers side tire inverted and almost parallel to the ground. When tow truck lifted the vehicle, the front passenger tire also collapsed. Had vehicle fixed today.had to replace both upper ball joints, and arms. Vehicle is only 5 years old, had never been off road and only had 59,000 miles. Repair shop owner said he has never seen both ball joints collapse and there is no reason why they should have, except for faulty parts.
The contact owns a 2003 jeep liberty. The contact stated that while inspecting the vehicle, the technician diagnosed that the vehicle was unsafe to drive due to an upper control arm failure. The technician informed that the part was on back order and there was no time frame available for when to part would become available. The vehicle was not included in nhtsa campaign number: 09v119000 (suspension). The manufacturer was notified of the failure. The approximate failure mileage was 70,000.
Front suspension upper control arm/ball joint separated causing wheel dislocation on front passenger side. The incident occurred leaving a parking lot at about 5 miles per hour. The same make/model year jeep liberty has recall j17 for the front suspension upper control arm/ball joint, but my vehicle vin is not included in the recall. Lower ball joint, covered under recall f23, was not involved in the failure. Both the ball joint and the upper control arm on the front passenger side of vehicle required replacement, after vehicle was towed to garage and inspected.
2003 liberty upper ball joint failed. The polymer bushings and seal failed to maintain lubrication.***nar***
While making u-turn at an intersection front ball jointssnapped, separating from the vehicle.vehicle was towed to the dealer, who was repairing the problem.phone interview update (oct 5, 05):the consumer said that he had received a recall notice two months after he filed the complaint.
The contact owns a 2003 jeep liberty.while attempting to accelerate out of a parking lot, the vehicle suddenly stopped accelerating and could not be moved.the vehicle was towed to a local repair shop and the mechanic stated that the upper ball joint separated.the current and failure mileages were 81,000.
Dt*:the contact stated there was difficulty steering the vehicle followed by a rubbing noise from the steering compartment while turning.the vehicle was seen by an independent repair shop.the repair shop personnel replaced the left front upper ball joint.this repair remedied the problem.
The contact owns a 2003 jeep liberty.six months ago he received a recall notice for the upper ball joints, but the parts were not available.the dealer informed him they will contact him whenever the parts arrive. The dealer continues to state they do not have the parts for the repairs.he continues to contact the dealer but had not tried another dealership. The manufacturer had not been contacted. The failure mileage was 82,000. Updated 10/15/10 bfthe consumer stated the problem has been resolved. Updated 10/21/10
The contact owns a 2003 jeep liberty.the contact stated that his vehicle has a safety recall on the upper and lower ball joints and he has been trying to get the recall repair done since december of 2006.in december of 2006, the vehicle was involved in a crash while traveling 35 mph.the vehicle spun out and crashed into another vehicle while making a left turn on a wet road.a police report was filed and the contact has reports and receipts of the work performed on the vehicle.the current mileage is 45,000 and failure mileage was 43,080.
Dt*: the contact stated while driving 40 mph on the interstate, the contact's spouse lost control of the vehicle.while going up a hill, the vehicle veered to the left and the vehicle went out of control.the spouse was unable to steer the vehicle and hit a guard rail.there were injuries sustained and a police report was taken.an independent mechanic determined all of the damage was noted on the left side where the lower ball joint was located.the vehicle was due for an inspection and the contact noticed the left tire was wearing prematurely.the independent mechanic noted the ball joint on the right side was bad and ready to come loose.there was a nhtsa recall, #06v288000, regarding the suspension: front: control arm: lower ball joint.the vehicle was not included in the recall due to the vin. Updated 11/06/06.
The contact owns a 2003 jeep liberty.the contact noticed failure with the front suspension while making left turns.when he drives over a bump in the road, it sounds as if something is loose in the suspension.he took the vehicle to a local mechanic for an oil change and asked if they could examine the front suspension.the mechanic informed him that the upper ball joints needed to be replaced, and also informed him of the tsb related to his vehicle's upper ball joints.the contact called the dealer to inquire about a recall related to the upper ball joints and was informed that there were no recalls.the repairs would cost approximately $900. The failure mileage was 40,000 and current mileage was 40,246.updated 06/10/08.*lj
The contact owns a 2003 jeep liberty.the contact received a recall notice for the lower ball joints.she took her vehicle to the dealer for repair and was informed that the upper ball joints also needed to be replaced.since only the lower ball joints were on recall, the dealer would not repair the upper ball joints.the recall number was unknown.the failure and current mileages were 113,987.
Dt: contact received a recall notice for the lower ball joint and had the repair work done. Seven months later the ball joint failed again while the vehicle owner's son was driving at35 mile mph.the ball joint failed while driving over a bridge ,and t vehicle wasdamaged. Vehicle had to be towed to the owners home, and then to the dealership for repairs. The wheel and brakes, both fell off the vehicle. The police were called.however no report was filed because there was no crash.repairs were done. . the owner noticed that before the ball joint failed. There was too much play in the steering. When the wheel is turned it takes the tire a minute to catch up. The owner is concerned that the ball joint is about to go out again. The replacement parts do not seem to be any different than the original parts. The caller heard a report of a lady dying with the same problem in her vehicle.
The passenger side upper ball joint broke. The steering became erratic, it began pulling to the left. When i took it in for a front end alignment i learned that the passenger side upper ball joint was broken. I will replace the broken ball joint and will make the old part available for inspection.
Only 9000 miles on vehicle. Left upper ball joint is worn and making noise. Right upper ball joint is also showing signs or wear. Notice: no serviceability of ball joints. There are no grease fittings on upper or lower ball joints.
Upper ball joint broke while pulling into my drive way.had it broke only minutes earlier it would have lead to a serious accident.
Dt*: the contact stated recall #03v460000 concerning the lower ball joint was performed on the vehicle on 01/14/04.yesterday while pulling into the garage, the contact heard a popping sound.the contact exited the vehicle and noticed the upper ball jointwas detached.there are several complaints noted on the internet regarding problems with the upper ball joints.there were no problems with the vehicle prior to the incident.the vehicle was towed to the nearest service dealership where the vehicle is awaiting inspection.updated 7/3/2006 -
'03 jeep liberty upper left hand ball joint failed and separated while the vehicle was in motion at low speed in a turn. The upper control left front control arm was replaced.
The contact owns a 2003 jeep liberty.while driving various speeds, the contact heard noises coming from the front driver's side of the vehicle.the failure began in april of 2008 and occurred intermittently.the vehicle was taken to two mechanics and they stated that there were no failures.approximately two months later while driving, the driver's side upper ball joint failed.the lower ball joints were replaced a few years ago.the current mileage was 104,000 and failure mileage was 102,000.
I have a 2003 jeep liberty with 95,000 miles on it and the upper ball joint on the passenger side broke in half today while i was pulling out of a filling station. The tow truck operator who also owns a garage stated that he had never seen one of these break like this one did. I was lucky that i was only going 2 miles an hour when it broke because if i had been going faster, i would have wrecked the vehicle. My jeep has never been off-road since i have owned it. Jeep does currently have a recall in place for the lower ball joints which they say get corroded and separate from the control arm. The upper ball joint did the same exact thing but does not appear to be included in the recall. I could have been killed or maybe even injured someone else had this happened on the highway.
The contact owns a 2003 jeep liberty.while driving 2 mph, the contact heard a loud snap coming from the vehicle.the vehicle was towed.the dealer stated that the driver side upper ball joint snapped.the contact received and the vehicle was serviced for recall noticenumber 03v460000 (suspension:front:control arm:lower ball joint).the current and failure mileages were 56,000.updated 09/18/07 received 12/12/07 *ljupdated 12/12/07
The contact owns a 2003 jeep liberty.while turning right or left at any speed, the contact heard a popping sound coming from the floor of the vehicle.the steering wheel became difficult to maneuver.the vehicle was diagnosed by the dealer, but the failure still persists.the current mileage was 86,000 and failure mileage was 75,000.updated 05/07/08 the dealer stated the upper ball joint was bad. The lower ball joints had been replaced 3 times. Updated 05/07/08. *ub
I have a 2003 jeep liberty with 87,000 miles on it and the upper ball joint on the driver's side broke in half today while i was slowly making a turn into my office. The tow truck operatorsaid this should not have happened. I was lucky that i was only going so slow hour when it broke because if i had been going faster, i would have wrecked the vehicle. My jeep has never been off-road since i have owned it. Jeep does currently have a recall in place for the lower ball joints which they say get corroded and separate from the control arm. The upper ball joint did the same exact thing but does not appear to be included in the recall. I could have been killed or maybe even injured someone else had this happened on the highway. Since the recall is only for the lower ball joint the dealership would not help with the cost. The damage was not just to the upper ball joint but to the rotor and the break line and the front axle. I called chrysler corporate services and basically they told me to pound salt. I also see that others have had similar experience.
There wasvibration in the front end when speed exceeded 40 mph. Dealership inspectedvehicle,but couldn't locate the cause of the vibration.a week later, while driving on the highwayfront left wheel nut flewoff and hit the grill.on another occasion the front left tire fell off while reversing.vehicle was taken back todealership, and dealership replaced the ball joints.
The upper ball jointof the front passenger side wheel failed while turning in a mcdonald's drive through. The ball joint was rusted. There is no way to maintain this joint, as it is a sealed bearing. The lower ball joint was repaired in an earlier recall last year.
The contact owns a 2003 jeep liberty.while driving 30 mph in the process of a turn, the front passenger side control ball joint suddenly snapped.the vehicle has not been diagnosed by the dealer.the current and failure mileages were 128,000.
03 jeep liberty limited ball joint replacement for the 2nd time in 58k miles.
While driving at low speed the front right ball joint of 2003 jeep liberty failed causing the tire to fall onto its side.minimal damage to the car as i was just beginning to drive away from my house.
- on 12/21/06 at 7:30 am the contact took her 2003 jeep liberty to miller arnell chrysler located 9850 indianapolis indiana 46322.the repairs on perform recall 06v288000 were performed on the vehicle.after the repair while making either left or right turns the contact felt a clunking noise coming from the floor by the drivers side.the contact continued to drive the vehicle for two weeks and thought nothing of the noise, but is sure that it began after the repairs were done.the contact took the vehicle to the dealer on 1/13/07.the contact was told there is a separation of the control arm that leaves excessive play and needs to be repaired.the dealer explained that these repairs were going to cost $398.00 and not covered by the dealer.the contact wants the dealer to cover these repairs because they were either caused by the defect on the vehicle or when the vehicle was been worked on. Updated 02/22/07.
Front ball joints clunking on 5 month old (8,000 miles) jeep liberty renegade. Vehicle is stock (no lift kit or over sized tires) and hasn't been off road more than twice in light dirt trails.i've read that the dodge durango and other liberty's have similar ball joint failures and am looking for an improved design or fix from jeep.
While driving slowly out of my driveway, my upper ball joint disconnected causing the passenger side front tire to fall off. I did have my children with me however no one was injured. The apparent recall in 06 of the lower ball joints was unknown to me at the time. Chrysler did replace the upper and lower ball joints. I was charged a $150. Deductible which i feel is very unfair considering the investigation revolving around the upper ball joints and obvious concerns about the lower ball joints. My concern now is when will it happen again, it only had 50,000 miles at the time and can i assume it's safe to drive another 50,000. It's not worth putting my kids in danger. How can chrysler assure me that it is fixed!
Recall j17front suspension upper ball joints2003 jeep libertymy vehicle was taken to a chrysler dealer that didn't order the parts for my appointment that was set two weeks in advance. They entered my problem in their system my this recall j17. The dealer couldn't provide me with a loaner car or rental? i than contacted chrysler customer services and they couldn't assist me either. The dealer is said my vehicle parts was on a back order and now i am without vehicle for 3-5 days. I work and have a 10 year old that needs our car. What remedy is there to my problem?
Dt:there was a recall concerningthe lower ball joints. The consumer stated that there was no problem with the lower ball joints .there was a problem with the upper ball joints.the consumerheard knocking noises coming from underneath the vehicle.the problem started before 4-30-04.when the consumer took vehicle to the dealer previously they told them what the problem was.the consumer has not had the problem corrected as of yet.
While pulling out of a parking space the upper ball joints failed. As aresult, the front end collapsed. The cause has yet to be determined. No injuries reported. Vehicle was towed to nearest dealer for evaluation.
Backing out of a parking spot, heard a clunking noise. Put in drive, turned the wheel and the vehicle tilted to the drivers side. Exited the vehicle to find the drivers side tire inverted and almost parallel to the ground. When tow truck lifted the vehicle, the front passenger tire also collapsed. Had vehicle fixed today.had to replace both upper ball joints, and arms. Vehicle is only 5 years old, had never been off road and only had 59,000 miles. Repair shop owner said he has never seen both ball joints collapse and there is no reason why they should have, except for faulty parts.
Right upper ball joint on 2003 jeep liberty failed due to defective polymer bushing and grease seal.noticed in a parking lot.
2003 liberty ball joint separated. The lower ball joints were replaced previously at 16,000.the upper ball joints also needed to be replaced.
Champion chrysler-jeep inc safety recall f23 customer is very upset that after getting recall fixed that she had to pay out of pocket for the upper ball joints**ccthe dealer stated the rear right seatbelt does not latch and the left right power window does not work. The consumer has provided the invoices for repair. Update
Dt: the contact owns a 2003 jeep liberty. The vehicle had a recall on the ball joints and they serviced the vehicle. But onaugust 10, 2005 while travelingabout 10-15 mph the lower ball joint on driver's side fell out.about thirty minutes afterwardswhile driving on a very busy parkway at about 55-65 mph and if the ball jointfell out the recall work did not solve the problem .
While driving my 2003 jeep liberty the front passenger wheel snapped off.the date was 3/9/08. I was turning a corner and felt a sharp snap and the front end dove toward the ground. I had the vehicle towed and it was repaired at a cost of approx $400 plus $60 for towing.the description on the repair bill is "ball joint came out of upper control arm.replaced rt front upper control arm assembly."i tried calling jeep's corporate office (3/14/08 at 10:45am) per the dealer recommendation.the corporate person said it was out of warranty, she very rude and refused to do anything to assist.when i asked to speak to the person's supervisor she refused saying they she was authorized to make these decisions. My greatest fear is that if i was on my normal daily commute of 70 miles on the freeway and the wheel snapped off, then i probably would not be typing this message today.the car would have easily flipped.i have the old part and it is available for review.i wish jeep corporation was more responsible to recognize the seriousness of this failure.of note, is that there was a recall on the vehicle in 2006 for the ball joints causing loss of steering control. I had that repair completed in 2006.however it certainly did not prevent me from losing control of the vehicle during this incident.
Upper (not lower) ball joint failure on '03 jeep liberty.vehicle has 44,000 miles, dealer serviced every 3,000 miles until last service of 36,000 miles.awaiting parts (10/12 weeks on existing lower ball joint recall).right upper ball joint failed, seperating from control arm at 60 mph on interstate 95 in delaware. Vehicle skid a few hundred yards with the front right wheel laying nearly flat on the road surface. Narrowly missed collision with car in next lane but was able to get to right shoulder even with reduced steering control.
Upper and lower ball joints have gone bad after only 31k miles on jeep liberty. I talked to the service manager at outten jeep and he informed me it was not covered. I feel this is a danagerous and premature failure of this part and should be covered by warrentiejust for safety alone i.
Routine check of vehicle during rotation of tires revealed lower ball joint movement, and right upper ball joint failure.
Upper ball joints worn to the point the vehicle was considered unsafe by jeep dealership.
While driving at approximately 20 mph driver lost control of the vehicle and the driver side wheel locked up. Owner had the vehicle towed to the dealer, where it was discovered that the ball joint completely separated from the housing.
The contact owns a 2003 jeep liberty.the contact received recall notice#06v288000: suspension:front:control arm:lower ball joint in february.the mechanic stated that there was damage to the tie rod and steering knuckle.the dealer stated that they would repair the vehicle at no charge; however, they advised her at the appointment that she was responsible for paying $600 to repair it.the dealer also stated that the recall repairs are only related to the lower ball joints.the failure mileage was 77,000 and the current mileage was 77,310.the dealer stated replaced left outer tie rod, left knuckle, wheel speed sensor, and fixed hub assembly. The consumer provided invoices of repairs for vehicle. Updated 07/05/07
Nhtsa recall campaign 03v460000, after taking the vehicle to the dealer for a recall repairsconsumer received a call from the dealer stating that there would be a cost of $3,300, to makerepairs on the lower ball joint.dealer contact:richard gordon. Vehicle was taken to dealer for lower ball joint recall repairs, however dealer found axle and bearings were frozen and needed to be replaced.dealer did not honor recall and wanted to charge consumer $3,300.00 for repairs.
I received the recall letter in the mail regarding the ball joints and i took my carto lynch chrysler in chicago for repairs back in 2003 or 2004. I thought that took care of the problem, but in november of 2007 i was parking my jeep liberty and when i cut the wheel the wheel just fell off. I didn't have an accident or injuries, but i did have to report the incident to my insurance company because the damages to my car were over $1,700.
Groaning/grinding noise in the back wheels at slow speeds, mostly when leaving a parking garage, stop lights, parking lots.brake pedals not depressed at the time.noise increases when temperature is low and humidity is high.noise started at 1,000 miles (less than a month after the date of purchase).taken to dealership who at first could not duplicate the problem.i recorded the noise several times and played to the dealership service manager.in for repairs for the same purpose over 10 times during the 1st year, without success.issue is now with chrysler engineering who appears not to be in any hurry to fix the problem.dealership does not follow-up and does not communicate on the status of this issue.also never received the recall notice.took the car in for the recall service after seing your notice, and was told it might take a couple of months for the recall notices to get out.it's been 6 months, and no recall notice as yet.other issues with this car are another rattling noise that they can't fix.a weather strip on the driver's window that had to be replaced 7 times (so far) because it keeps coming loose.excessive vibration when on the highway at speeds of 70 mph.wind noise coming from every direction, can't hardly hear the radio.radio quality is so bad i can't use it.have to play cds instead.and chrysler won't do a thing to remediate the problems.*la
On june 19, 2008 i was driving on a major highway when the vehicle started to make a loud noise from the rear and 10-15 minutes later i heard a loud thump and the car stopped, i had to roll to a stop an the side of the hwy...when i looked under the car the rear axle had fallen. The jeep has had a rear noise for sometime now. I took it in and was told that the rear axle needed oil it was completely dried up and the metal has been grinding which is why the noise was there.i asked why was there no oil and everyone looked surprised and did not have an answer. Never heard of that, i was told that metal particles where in the oil pan and that the noise will continue but that there was no danger.months later i took the car back tohave that same rear axle oil changed and was told that i do not need to do that again.now 6 months later the cars axle falls out.what is up with that.i have been driving for over 30 years and have owned varies vehicle which i have driven over 230,000 miles and never had the oil in the axles replace.why did this happen to my vehicle?what can i do? i am 4 months shy of paying off this vehicle.what a joke.
On several occasions my car has stalled. Prior to it stalling it would have power surges, backfire, the rpm needle would go crazy, and then just shut off loosing all power to brakes and steering.stalling would occur mostly at lower rates of speeds (under 50mph).it wouldn'tturnover immediately.i would have to wait 20 to 25 seconds each time and then it would start, almost as if the system resets itself.it's pretty scary when you have to young children and your on a freeway and your car all of a sudden stalls. The second problem i'm having is a very loud noise coming from the rear end. I pointed my side mirror down towards my backtire.i watched as the rearend made a load cluncking noise and it was as if the back tire was being pushed outwards.the third problem is my passenger side rear window just dropped into the door.the motor still works i can hear it.and last but no least my left turn signal blinks extremely fast and then sometimes it doesn't.my car is currently at the jeep dealership.i think it's kind of funny that the guy wants to charge me $200 to investigate the problems i'm having to find out what it is.thanks to everyone's complaints i can call him and tell him the problems, as if he didn't already know.goodluck to everyone.
On august 11, 2006 while driving home from work, my jeep liberty began to sway. I proceeded to slow when my rear axle including wheels fell off. No warning, the entire rear axle disassembled. The conditions that night were wet, however there was nothing more than that. I had my vehicle towed to an authorized chrysler mechanic. I inquired to what would cause the rear axle to just fall apart this way. I was informed it was because of the impact? there was no impact which was evident by the condition of my vehicle. My vehicle had to be repaired. The left rear control arm and driveshaft had to be repaired and reinstalled in addition to the rear end asm and left wheel and tire replaced.
Dt: the caller found out there was a recall on ball joints. He had it checked, and they could not find anything wrong. On the way home the passenger's side tire fell off, and the lower ball joints failed. Caller was driving 20 mph. The caller had vehicle towed to dealer. Manufacturer has not been contacted yet.
I just want to file a complaint inregard to trailer hitch that was not installed on my jeep liberty. The dealer said even before the part finally came they would have to check the jeep for corrosion.i do not feel my jeep has any more corrosion on the frame then any 2003 jeep would have.i'm sure if i wanted to pay for a trailer hitch ,one would or could be installed.i think since i talked to numerous jeep liberty owners, who were also turned down, that this is chrysler way of getting around the cost of installing the trailer hitch.i believe this is a stall tactic & away chrysler can get around the recall. I hope you can check on the number of hitches that have been installed or if the dealers get a kickback by saying they cannot install a trailer hitch!thank you!
We cannot get any cooperation getting these recalls corrected!
I have replaced nine window regulators, affecting all four windows. The windows simply drop into the door frame, leaving passengers vulnerable and the jeep unsecured.
Service dept. Unable to duplicate the consumer's many complaints, therefore no repairs were performed.(nar)*ph
For three months i have been on a wait list to have recall n46 / nhtsa 13v-252 performed on my 2003 jeep liberty. Local service department has wait list of over 100 clients needing the recall units, yet is only receiving 6 or less per month. Went on line to purchase an alternative unit to have installed and submit claim. To my surprise a search of cbxtn461aa identified several chrysler dealerships that were "selling" the recall parts on ebay while others did not have sufficient units for their clients. This is an unconscionable act of greed. These dealerships should face severe fines for there disregard to the safety of vehicle owners needing these recall parts. Nhtsa needs to put financial punishment clauses into recall agreements to address this type of action. Each of the ebay listings indicate they have greater than 10 units available for purchase. Contact these and any others and have them cease immediately and reallocate their "for sale" units to other dealerships who's clients are waiting on service. The three dealerships on ebay that are selling cbxtn461aa are garden city chrysler hemstead long island, bob boyd cjd lancaster ohio, and elmwood dodge east providence rhode island. Chrysler directors also need to step up and set an example of these dealerships and their deplorable act of disregard for client safety.
2003 jeep liberty limited-humming/vibration on right side of vehicle-extremely bad in the morning but can be heard throughout the day as the vehicle is driven.chrysler tech is aware of this defect in some libertys but doesn't know why it occurs or how to fix the problem.they have instead chosen to call this a normal characteristic of the vehicle. Owners of vehicles with this defect may be at risk since chrysler has no idea what is causing the vibration/humming and no current fix for the problem.*nlm
Consumer was inconvenienced when she dropped her vehicle off for repairs but the dealer had ran out of parts.(nar)*ph
Rear swing gate doesn't open - whether using key fob or unlocking from front, glass window open but swing gate will click but not open up.
Window regulators keep on failing.i have had to replace the regulator in each window at least once, and 2 of them have been replaced more than once.i am about to replace my 7th regulator.3 months ago the regulator failed on my driver's side - back seat door.it got itself hung in the door panel and couldn't open the door, so had to take it to the garage to get fixed.this is not the first complaint, nor the last so something should be done to resolve these issues.the regulator itself still worked, but the housing the chain stays in would break and cause the chain to come out the door panel, and knock the window off its track and damage the glass!
It appears my vehicle has multiple recalls.ford has not contacted me for repairs.
While turning from a green light i was probably going maybe 5-10 mph both my driver and passenger airbags both went off and man those things hurt badly but there was no car collision or anything they just went off out of the blue and there was a lot of smoke and left my ears ringing and parts of the dash came apart
I believe i have 6 recalls on my jeep liberty.i have contacted a dealer closest to me asking for service on my vehicle 3 times in the past 7 months.i have yet to hear from them to get any of these recalls fixed.i want to know where i need to go and take my vehicle to get these recalls fixed.i have not had an accident yet but am holding my breath.[xxx]incorrect vininformation redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).'
My key will not turn in the ignition of the 2003 jeep liberty.the steering column was not locked and i tried for about 20 minutes to jiggle/turn the wheel, jiggle the automatic transmission shifter, etc.the key was inserted fully because electrical came on to alert me that the key was in the ignition (when i opened the driver door the warning beeps came on to signify key still in ignition).the ignition simply would not turn.i had to have my car towed to a mechanic and have since learned from online research that this is a very common problem with jeep liberty's and many chrysler products.the solutions seem to be patchwork workarounds that people have come up with independent of chrysler's help.
I bought a used 2003 jeep liberty sport and after 1 month i had it at the shop where my mechanic discovered the problem as a safety recall from the factory, i was then referred to the local dodge /jeep dealership where my car was stated as "unsafe" to drive. I dropped the car off thinking i would have it back within 2 days maximum, after almost 1 week i called and requested a rental or loaner vehicle and was informed by the service technicians that they do not offer such service, as well as they have no idea when they will get the parts to fix my vehicle so they have my car and i have nothing to drive. I then contacted chrysler llc myself and requested they provide a rental since mine was in for safety recalls. They at first refused stating that it is because i am the 3rd owner of the vehicle, once i argue the fact that it shouldn't matter since it is a safety issue not something i did, they should still be responsible they finally decide to supply a rental by end of the day (9/25/13). I went up to enterprise to wait for a car and while i was there waiting i get informed that chrysler has changed their mind and this time due to the vehicle not being under warranty, again something that shouldn't matter as it is a safety recall. So at this point i am a single mom with 4 children and i have no vehicle to care for them and no time frame as to when i will have mine back. Is there any way i can get some assistance with this? i feel that since it is their vehicle and it is a factory recall they should be responsible for providing alternate transportation until the work on mine is completed.
My 2003 jeep liberty has been shutting off while i am driving it. This problem has been on going for about 4 months now and i have taken it in to fix it multiple times. I almost got into a very bad crash recently because of the issue and as a 19 year old girl its a very scary issue to be dealing with. I have put in $400 for new spark plugs which didn't' even fix the problem as well as new tires and brakes. This little car problem is taken a toll on my whole life. I did some research and found i am not the only one yet still no answers. What happens while im driving usually if im braking and or turning my car will shut off the oil light will turn on for a second and beep and then if i want it to keep going i have to turn the key again and it will start butthis is no longer okay and the problem should be known to jeep owners or future buyers especially of my model. Please take my complaint in consideration and let me know if anyone has any answers. Thank you, [xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).?
Received notice about r06, which is a recall fixing the original recall for this issue with the airbag and restraint system.i received this notice in february 2015, almost 6 months ago, and no remedy is available yet.i feel this is an excessive amount of time, and should've had a solution by now, or at the very least jeep contacting me again, and saying "i know we have not resolved the outstanding recall, and we apologize however we are working on the situation".if this was done, at least i'd know there still trying to do something to resolve it, instead of getting the run around when calling the dealership.
On 8-15-2018, i (driver/owner of a 2003 jeep liberty sport) was leaving my parking spot at a convenience store. When i put the vehicle in reverse, it immediately started speeding backwards. When i applied the brakes with all the force i could muster, it failed to stop the vehicle. The tires were squealing & black tire marks were left on the pavement. My vehicle stopped when i slammed into the front end of a parked car which was next to a gas pump with the driver inside. Fortunately nobody was hurt. No police report was filed but my insurance company was called immediately to report it."takata recall"i went to the local jeep dealership (bluebonnet jeep in new braunfels,tx.) with the recall notice in hand. The employee in the drive-up service lanecalled the office to verify if part was in stock. It was not. She made an appointment for 2 weeks from that date. I returned with my vehicle on my scheduled appointment date & was notified by a different employee that part(s) were still not available & was told that an individual needed to inspect my vehicle first but he didn't know when the inspector would be available to do it. I told that employee that they weren't serious about replacing the part(s) needed. So i got back in my car & drove home.
I have repaired my electric windows twice, driver side, rear passenger side and now front passenger side. This has cost me several hundred dollars for two regulators and now i can't fix the recent passenger window.
A recall was made for jeep liberty for the control arms upper and lower and the ball joints. I was told my vin did not have the recall. However, others had the recall and jeep paid for the repairs. After the repairs the wheel hub went bad, and a recall was made for that but not my basic model. After replacing the wheel hub the driveshaft was damaged by all the issues. A recall for the same vehicle was made for a driveshaft and again the bass model was not included in the recall. This time jeep said they would fix the driveshaft and when it came time they denied it.
After safety recall n46 &r06 jeep didn't inspect the tank and there's gas leak, as it on the video https://youtu.be/u-67o4tnsjw. When they give me back my vehicle i had a lot of electrical issues like windows doesn't work and vehicle stopped on the road. This is very dangerous and they don't care. Vehicle is stationery because i'm afraid to fire like more than 50 people in my jeep liberty
When changing a front tire on my 2003 jeep liberty limited, i discovered that the jack does not completely seat into the notch on the body weld seam. The edges of the notch are sloped. The width of the jack allows it to only go about half way into the notch.after jacking up my liberty and beginning to change the tire, the jack slipped. No damage or injury resulted, but this could cause problems.the local jeep dealer's solution was to grind out the notch. I don't know if this problem is limited to my liberty or if the dealer reported this to jeep.
Back passenger window pump went out around 80,000 miles- was not replaced because the price to fix was quoted for at least $600; back driver's side window pump went out at 105,000 miles - prices have seemed to come down for repairs and am looking to get it replaced but it seems soon to have to replace this
Loud ting ting noise and severe popping noise from front left side. Driving - ting ting and upon acceleration loud popping that jerks bad - it can be felt
Unable to complete recall, including m35 orc filter circut, n46 trailer hitch, and r06 orc module, due to "excessive corrosion", on 7/22/2015 at victory dealership in rome, n.y.they suggested i bring my jeep to a fabrication shop to repair, which i did today, 7/29/2015.cny precision welding and custom fabrication, located in rome, n.y., repaired the vehicle for $350, but they wondered why the hitch couldn't have been installed previously.i will bring the jeep back to victory as soon as i can get another appointment. My complaint is that i am a single mom with no safe car to drive!why couldn't they fix the other recall issues?they don't even have the parts for the airbag issue yet.what is really upsetting is a quote i found from the new york times, "but under federal regulations, automakers undertaking a recall cannot opt to repair some of the affected vehicles and not others, said allan kam, who worked for the highway safety agency from 1975 to 2000.they can't be selective and say, "if they are rusty, they don't get the remedy," mr. Kam said in a telephone interview, "if you can't repair it, you replace it or buy it back."is any part of the previous quote true?i really need to get some clear direction from the fiat chrysler company before i borrow more money to fix an unfixable car.i can't afford this mess.i'm taking an emotional beating here.i don't even want my child in a car that can have an airbag go off at any time or aa gas tank explode!this is just terrifying.
Within the past year, my 2002 jeep liberty limited has had a sudden loss of power and mobility.the vehicle tends to roughly shake. The steering wheel wobbles/shakes along with the entire car.it's a random problem and does not happen on a daily basis.the vehicle has been to the dealership and they cannot find anything wrong with the liberty.they say that we need 4 brand new tires because they feel since we did not have the tires rotated this is what is causing the problem.the problem happens many times a week.sometimes it will go for a week or so and be fine.other times, it will occur on a regular basis.
I have a 2003 jeep liberty for which i heard re: recall some months back. I inquired at my dealership in aug ( greenbriar jeep) and was told i would get a notice. Well, i did receive notice 11/12. When i called dealer today 11/13, i was told they did not have parts, and the parts were already 2 weeks behind. If this is a safety issue there should be enough repair kits for all vehicles involved. Is there anyway of expediting this repair? i am very concerned with this kind of delay where safety in driving the vehicle is in question. Respectfully submitted, m. Sherman.
While driving at 35 mph, observed that ignition key was loose.pulled on key and it came out of the ignition switch and car was still running normally.
My airbag light was showing up intermitent , now will stay on permanent. I am afraid to drive it and have an accident.
Vehicle has approximately 69,500 miles - while in motion on a city street during the evening, the rear passenger window fell into the door frame. Research indicates jeep liberty has defective window regulators which causes same to happen and no recall has been issued by chrysler.
While stopped at a stop light my jeep liberty unexpectedly accelerated while my foot was on the brake.
The contact owns a 2003 jeep liberty. While driving at various speeds, the speedometer became inoperable and the check engine warning light illuminated intermittently. In addition, the contact stated that while driving at an unknown speed, the vehicle stalled as the check engine warning light illuminated. The vehicle was taken to a dealer, where it was diagnosed that the speedometer and rear center differential sensor needed to be replaced. The vehicle was repaired but the failure recurred. The contact mentioned that the speedometer sensor was replaced six times. The manufacturer was not notified of the failure. The failure mileage was 137,000.
After taking my vehicle for recall on module issue i start to notice problem with my car every time i stop the car shut down or brake the car stop engine light came up took it back to the dealership crowley chrysler in bristol ct i was charge for diagnostic inform the car needed speed sensor on rear differential it was replaced and one hour later the car turn oof when the brakes was applied i call service for the issue to get resolvedi eas told if i bring my car in i would get charged again also service supervisor didn't want to communicate with me anout the issue i was on the highway almost crash with two kids in my vehicle
The vehicle suddenly accelerated while at a complete stop.*nlm
While pulling out of a parking area gas pedal became stuck to the floor.vehicle accelerated, and the consumer lost control, and struck a tree. After striking the tree vehicle struck an abutment head on and flipped completely over. Consumer suffered minor injuries and was taken to the hospital.the police did respond to the accident. The air bags did not deploy upon impact.
The contact owns a 2003 jeep liberty. While traveling 25 mph and attempting to apply the brakes, the contact stated that the vehicle suddenly surged forward. The contact was unable to stop the vehicle using the brakes. The throttle sensor was replaced three times but the failure continued. The failure mileage was approximately 65,000 and the current mileage was approximately 88,000. Updated 01/11/2011*ljupdated 03/30/11
The contact owns a 2003 jeep liberty. After coming to a stop, the vehicle accelerated independently without warning. As a result the contact's vehicle crashed into another vehicle. The air bags did not deploy. There were no injuries and a police report was not filed. The vehicle was towed to an independent mechanic, but the cause of the failure could not be determined. The body damage was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 101,000. Updated 07/18/17*lj
The contact owns a 2003 jeep liberty. The contact stated while driving various speeds, she approached a traffic stop signal and the vehicle unexpectedly lunged forward upon engaging the brake pedal. The vehicle failure was not diagnosed nor was it repaired. The manufacturer was not notified of the defect. The failure mileage was unavailable.
Transmission hesitates / lurches randomly.car stalls out, increasingly frequently despite repairs.when engine cuts out, lose all power steering brakes etc - so far only at low speeds but progressively worse - seems very similar to jeep commander recall at higher speeds.rpm needle goes wild after engine cuts out.can restart and limp a few miles, then need tow - 2x towed in 1 week, 3x towed in 2 months, and 4 trips to shop without results.car currently stuck upstate ny where i was trying to vacation -and chrysler/jeep not so cooperative.there's plenty evidence of stalling problems on internet for 4-5 years - see edmunds.theories:deceleration / rpms below 1000 make engine cut out.solenoid is pulling battery amps =12 and causing havoc in ignition system, short-circuiting sensors.thermal computer module damage.computer scans for diagnostic codes definitely not reliable.by relying only on computer module for diagnosis, dealers are only making the problem worse because they are sending cars back out without fixing root problem, causing more damage. I had wheel sensor found corroded 6/3, crank sensor fail 8/6 and cam sensor failed 8/10.sensors don't fail sequentially nor so fast.something is causing sensors to fail.and while sensors not working they are causing damage of their own...computer, ignition coils (all 6 needed repair in 1 case where burned out).who knows if the spark plugs, fuel pumps, injection cleans, and throttle body cleans work ornot.(some say tb cleanout is important if stalls are at lower speeds - less air inflow).battery seemed to have issues too soon - may be related.one case where harness wiring rubbed against rear something causing probs.my speedometer broke after 1 sensor repair.separately (unless water and corrosion are the real culprits) brakes and rotors wearing out - replaced 2x in 40k miles.not right.some blog on that, too.
I have a jeep liberty limited 2003 leased on october 2002.ive had to bring the vehicle in for service seven times for the same problem and the dealer has not repaired it. The problem is that while driving at speeds anywhere from 30- 65andwhile trying to accelerate from a complete stop the vehicle will start to buck and hesitate, the speedometer will swing back and forth and the vehicle suddenly loses speed and then regains it. I've almost been hit by another vehicle on the palisades parkwayon three separate occasions. The failure started on april 28,2004 at 32,000 miles it now has 34,600 miles and it has reoccurred after all seven times of going in for repair of same condition after the dealership at central ave chrysler jeep in yonkers,claims to have repaired it. The dealership will not honor the warranty by properly repairing or replacing vehicle.
I was coming to a complete stop at a speed of 30 mph and had my foot on the brake.the engine continued to accelerate while i was pressing as hard as i could on the brake. The car lurched far enough forward to hit the bumper of the car in front of me.this is the second of two occurrences.the first was similar in nature.i was exiting the freeway after having the speed control activated.i was coming to a stop-the vehicle violently accelerated and lurched unexpectedly into the intersection. Luckily, no other car was present.again, i pressed as hard as i could, but the vehicle continued to accelerate. I quickly change to neutral, where the engine rapidly revved to over 6,000r pm's.i am not sure what i did to finally make it stop-to frightened to remember!
The contact owns a 2003 jeep liberty. The contact experienced unintended acceleration while his foot was on the brakes. He engaged thebrake pedal so hard that the rear brake caliper was smoking and the back tires were also spinning before the vehicle wouldstop. The failure has occurred for two years. The vehicle was diagnosed by four dealers.none of the dealers couldduplicate the failure which made it impossible for them to repairit. The jeep manufacturer was called and each time they gave him a different claim number.the failure mileage was 26,800.
The contact owns a 2003 jeep liberty. The contact stated that while driving 50 mph, the brake pedal was depressed to however, the vehicle instead accelerated. The contact had to coast onto the road shoulder to bring the vehicle to stop, but the engine continued rev. The contact placed the gear in park and turned the engine off. The vehicle was taken to the dealer, who test drove the vehicle but was unable to duplicate the failure. The vehicle was not repaired. The vin was not available. The manufacturer was not made aware of the failure. The approximate failure mileage was 100,000 and the current mileage was 105,000.
The contact owns a 2003 jeep liberty. The contact was driving 15 mph and attempting a right turn when the vehicle began to accelerate without the accelerator pedal being depressed. The contact depressed the brake pedal but the vehicle did not stop until he crashed into another vehicle. The air bags did not deploy. There were no injuries and a police report was not filed. The vehicle was driven to the contact's residence and had not been repaired or diagnosed. The manufacturer was notified of the incident. The approximate failure mileage was 67,000.updated 10/17/13*lj
Three car crashes since october 2004.all between 5-15 mph. All where rear-end collisions by my vehicle.did not make any connection between the three accidents until the third accident yesterday when i rear-ended a car.from a stopped position i was approximately one and a half car lengths behind a vehicle.the car in front moved forward but stopped, i did the same, but my car continued to accelerate even though i slammed on the brakes.in all three accidents it seemed my car continued to acccelerate even though i had room for the brakes to prevent these accidents.i considered the first two accidents unavoidable until the accident yesterday so i did not consider there was any type of vehicle failure in the first two incidents. I've become very aware of tail gating and left room between the car in front of me.before october 2004 i have not had an accident in 15-20 years.in the last 8 years i've lived in houston i've not had any accidents.
While traveling rt. 36 about 10 miles south of roaring springs, pa my 2003 jeep liberty suddenly accelerated and i had no braking control.i swerved across the2 lane highway onto the berm, for fear of hitting oncoming traffic.i lost all steering control that i later found to be a broken tie rod on the right front.the vehicle continued in a circular manner at an excessive speed and with two feet pressing on the brake. I could not stop.eventually the vehicle went over a stone embankment and fell about 15 feet and finally came to rest on a plateau just above a creekbed. Because of a multiplicity of very large stones, every panel of the jeep liberty was severely, with one exception and that was the roof. My wife and i were seriously and hurt and transported by ambulance the closest trauma center, the altoona hospital. My wife wasdiagnosed with a broken back and i was intensive care.the state police interviewed me over the phone while i was in the hospital andbecause of the unexplained nature of the accident, decided to write me up for excessive speed.they also charged me two points on my license.the car was totaled by a usaa authorized appraiser. I never contacted you, but i did contact usaa and told them something suspicious happened to that vehicle. The great publicity of the runaway toyotas made me recall this incident.
While traveling on damp pavement in damp/misty (but not rainy) conditions, on a roadway with a moderate uphill slope and gradual left curve, the cruise control down-shifted from over-drive directly into 1st gear.the increased torque on the rear wheels/tires caused the car to lose rear wheel traction and the subsequent complete loss of control of the car.the jeep liberty spun around a total of 540 degrees and came to rest in a ditch off the opposite side of the road, some damage.this characteristic of the cruise control downshifting multiple gears has been confirmed on many other occasions in this model of car, nearly causing loss of control depending on roadway conditions.
Dt: the contact stated while driving the vehicle suddenly lurched forward at a high speed.he called a towing service that inspected the vehicle and discovered the throttle was stuck.the towing service was able to free the throttle cable, and towed the vehicle to the dealer.the dealer was unable to duplicate the problem. Therefore, no repairs were done.
2003 liberty gear was in park made a loud roaring noise and accelerated. When the vehicle suddenly went out of control, it crashed into a brick wall of a building.
Upon shifting vehicle out of park into drive vehicleaccelerated at high rate of speed.consumer turned ignition switch off to come to a stop.
While driving on i684 the accelerator got stuck at 60 mph, i could not stop the car. I got off the exit try to slow down the car, went throught the stop sign, pulled over and had to shut the car off while in drive to stop it.i brought it to the dealership, and was told nothing is wrong with the car. I have 1 more year left on the lease and chrysler will not take me out of the lease.
My husband was sitting at a complete stop at a walgreen pharmacy drive-throughhe stepped on the accelerator as he was leaving, and quickly let off the accelerator to make the turn to go around the building.however, the jeep kept picking up speed.he stepped on the brakes, and kept pressing on them,but the jeep kept going faster, only stopping when it jumped the curb and hit a brick wall.he had very little time to react.the distance from where he accelerated to the brick wall was approximately 50 feet.the skid marks started after he traveled approximately 14 feet, and were approximately 34 feet long before he hit the curb.there was another 2 feet between the curb and the wall.it damaged the bumper, tore off right front fender, crumpled the right front quarter panel, damaged some of the lights, flattened both front tires, and broke the right rim.he contacted chrysler, and filed a complaint.chrysler sent an engineerto examine the collision , and afterwards they sent a letter denying our claim.car was still sitting at dealer where it was towed.
Dt*:the contact stated the brake and accelerator pedal are too close together.this caused an accident, while backing the contact hit another vehicle.this occurred while braking, but is unaware if the accelerator pedal was applied.there was a police report taken at the scene.
Consumer startedvehicle, andit surged forward, accelerating to 50 mph,hitting objects in front until it came to a stop. All of this occurred whileconsumer had foot on the brakes. Vehicle was totaled.
When the vehicle was put in drive the vehicle acceleratedwithout warning which caused minor damage to the vehicle. *nlmdealer found accelerator pedal was loose and without pressure. Dealer refasten loose throttle cable.
The contact owns a 2003 jeep liberty. The contact stated the actuator on the front driver side window malfunctioned. The window became stuck shut and would open. The contact took the vehicle to the dealer and where the failure was confirmed. The contact was told that the vehicle was not included in any recalls. The failure mileage was unknown and the current mileage was 81,000.
Rear window regulators fail...even after replacement.1st incident noted below.has happened 2 more times since then.
The contact owns a 2003 jeep liberty. The contact stated the two rear window regulators had to be replaced at least six times at the expense of $2400 each time. There were no recalls for the failure therefore, the vehicle was repaired at the contacts expense each time. The manufacturer was contacted who stated there were no recalls and offered no further assistance. The failure mileage was 35,000 and the current mileage was 65,000.
The contact owns a 2003 jeep liberty. The contact stated the rear passenger side window fell into the door panel and shattered. The vehicle was taken to have the window regulator replaced. The contact stated that the failure was ongoing and the window regulators had to be constantly replaced.the dealer advised contacting the manufacturer for assistance. The manufacturer was contacted who advised that due to the age and mileage of the vehicle, they would not assist with the repairs. The failure mileage was 110,000.
The contact owns a 2003 jeep liberty. While driving 2 mph, the contact noticed that the driver side rear window suddenly dropped inside the door. The vehicle had not been inspected or repaired. The current mileage was approximately 100,000 and the failure mileage was approximately 80,000.
The reflective coating on the back of the left side (driver's) mirror has peeled off , making the mirror useless.
The contact owns a 2003 jeep liberty sport. The contact noticed that the windows were opened on the vehicle yet she had not engaged them. The contact then attempted to close the windows as they exhibited an abnormal squealing. The vehicle was inspected by the dealer who advised that the rear passenger window regulator would need replacing. The vehicle was repaired. The failure mileage was approximately 86,075.
Both rear windows have fallen into window tracks due to failure of a $.05 piece of plastic.the dealer repair is $600 to replace window actuator with no promise that the failure will not happen again, since the exact same part that fails is the exact same part that is replaced.it is simply a disgrace that an individual can "google" this issue on jeep liberty's and see that this happens everyday and has happened tp thousands of owners.how can chrysler get away with this, and not be forced to repair a faulty part that is known to fail time and time again?
Power windows in jeep liberty continue to fall down.this has happened on 3 different occasion with my car.first incident jeep covered the repair under warranty.2nd incident i was charged a $25 deductible; 3rd time a year later the deductible increased to $100.why isn't this a safety recall issue?in a parking lot anyone could steal the car having easy access with a window that drops down inside the door.not to mention sitting at a traffic signal, when someone could easily unlock the door and jump into my car.i have a 2003 jeep, but reading through websites this has been a continuing problem every year since at last 2001.why hasn't jeep been able to come up with a reliable fix for this problem?
The contact owns a 2003 jeep liberty. The contact stated that all four windows malfunctioned and opened independently.the vehicle was inspected by an independent mechanic and they advised the contact that the regulators would need to be replaced due to a plastic component. The vehicle was repaired six times and for the same exact failure. The most recent failure was the seventh occurrence. The failure mileage was approximately 40,000.
I have replaced nine window regulators, affecting all four windows. The windows simply drop into the door frame, leaving passengers vulnerable and the jeep unsecured.
The contact owns a 2003 jeep liberty. The contact stated that the rear passenger side window failed and the rear driver side window could not be closed. The vehicle was not taken to the dealer and was not repaired. The manufacturer was made aware of the failure. The vin was not available. The failure mileage was 112,000 and the current mileage was 123,000.
The contact owns a 2003 jeep liberty sport. The contact stated that the passenger and drivers side rear window fell down into the door and he was unable to roll it back up. The contact mentioned that the failure previously occurred four times. The vehicle was taken to the dealer who diagnosed that the window actuator was defective and needed to be replaced. The manufacturer was made aware of the failure but did not offer any assistance since there were no recalls. The vehicle was repaired. The failure mileage was 42,000 and the current mileage was 110,000.
2003 jeep liberty passenger and driver rear window regulators fail and window falls down unexpectedly.replaced twice, now replacing third window.dealer says plastic parts used - knows of problem yet dealer or chrysler will not pay for either defective part and/or service.wrote letter to chrysler oct. 10,2007 concerning issue - given complaint number.i requested refund for defective parts - chrysler has not replied. Will contact again.concern for others having small children in back.window could fall and child could accidentally fall out of moving vehicle.needs immediate attention.
Rear window regulator had to be replaced twice. The repair facility no longer will repair/replace the regulator, since the dealer no longer will accept responsibility and refuses to warranty the regulator. The regulator obviously is a manufacture defect, but chrsyler/jeep is not being held responsible, therefore continues to charge the consumer for new replacements. The first replacement was in 2006, the second in 2007, and is currently held in place by wire. I cannot afford to continue replacing a defective part.
Drivers side front regulator broken. Plastic tube covering over drive cable shattered. "spring" drive cable rises up out of door on interior of window. Not able to find replacement part on internet. Research showing many issues with regulators.
Although i live in a warm climate on a rare cold and rainy day the rear window on my 2003 jeep liberty dropped open.driving with rain entering the passenger compartment made the trip hazardous.i was able to prop the window up once i reached my destination. I had both the right and left rear windows go bad within one week of each other in june 2009 costing me $500.00 to repair.prior to that i had regulators go r bad for the same windows.in all cases new regulators had to be ordered. On occasions where the window could not be propped i had to cover the window with plastic in order to keep the rain out.that did not help the security concern.also on the last repair occasion it took the dealer one month to get the parts.
I own a 2003 jeep liberty. The rear drivers side window slipped off the track in 2008. I was told it would be over $400 to repair at dealer. Then on feb 20 2008 the other rear window slipped off the track and began to fall into the door. The windows will not stay up on their own and i feel that there have been far too many complaints for chrysler to not make this a recall issue. I called the dealer and they asked me to contact chrysler. I spoke with chrysler and they have my information and have sent it on to the resolution team and i should receive a call by monday 6pm 3/1/10.
On several occasions my car has stalled. Prior to it stalling it would have power surges, backfire, the rpm needle would go crazy, and then just shut off loosing all power to brakes and steering.stalling would occur mostly at lower rates of speeds (under 50mph).it wouldn'tturnover immediately.i would have to wait 20 to 25 seconds each time and then it would start, almost as if the system resets itself.it's pretty scary when you have to young children and your on a freeway and your car all of a sudden stalls. The second problem i'm having is a very loud noise coming from the rear end. I pointed my side mirror down towards my backtire.i watched as the rearend made a load cluncking noise and it was as if the back tire was being pushed outwards.the third problem is my passenger side rear window just dropped into the door.the motor still works i can hear it.and last but no least my left turn signal blinks extremely fast and then sometimes it doesn't.my car is currently at the jeep dealership.i think it's kind of funny that the guy wants to charge me $200 to investigate the problems i'm having to find out what it is.thanks to everyone's complaints i can call him and tell him the problems, as if he didn't already know.goodluck to everyone.
Windows fall out of track, down into door. 2003 jeep liberty this has happened 3 times in 1 year.
The blower switch on the dash for heat ,defrost,air, etc. Failed and only works on the highest setting. This is odd because, three different models of chrysler in my family this all happen to. Jeep, liberty, jeep, wrangler, and dodge, caravan. I would say this is a issue but no answers from chrysler.
The contact owns a 2003 jeep liberty. When the rear window was opened and/or closed, the cable snapped and both rear windows fractured. The vehicle was repaired; however, the failure recurred. The details of the repairs were unknown. The approximate mileage was 52,000. The vin was not available.updated 11/19/15*lj
The contact owns a 2003 jeep liberty. While driving at an unknown speed, an abnormal pop sound emitted from the vehicle as the rear driver side window fell into the door without warning. The contact mentioned that the failure recurred several times. The vehicle was taken to the dealer. The technician diagnosed that the window motor regulator needed to be replaced. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 12,000.
Window regulators keep on failing.i have had to replace the regulator in each window at least once, and 2 of them have been replaced more than once.i am about to replace my 7th regulator.3 months ago the regulator failed on my driver's side - back seat door.it got itself hung in the door panel and couldn't open the door, so had to take it to the garage to get fixed.this is not the first complaint, nor the last so something should be done to resolve these issues.the regulator itself still worked, but the housing the chain stays in would break and cause the chain to come out the door panel, and knock the window off its track and damage the glass!
I have a few issues and questions. I purchased my jeep thru navy exchange sales in 2003, new. I lived in singapore 2007-2013, all recalls posted for these years were not performed on my vehicle as the car was in storage and no one drove it. How can i get these previous years recalls completed for my 2003 liberty jeep?i currently have a outstanding recall from nov 2015 that was reviewed by the jeep dealer southern jeep, located on military highway and i have yet to receive any feedback wrt the status of the repair, evaluation etc... My rear window defrost mechanism is inoperable; it has been repair about 5 times by jeep dealers, it was a recall a few years back and guess what, it still doesn't work and the wire is just hanging there in a non-working status. Help!i'm a loyal jeep owner, ihave (2), this may change....?pls advise[xxx]'information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).'
The contact owns a 2003 jeep liberty. While driving approximately 5 mph, the driver's side air bag deployed without warning or impact. The contact sustained minor injuries that did not require medical attention. A police report was not filed. The contact also mentioned that the windshield wipers failed to operate when activated. The vehicle was not taken to a dealer for diagnostic testing. The manufacturer was notified of the failure. The contact stated that the manufacturer failed to respond right away, but later sent an investigator to inspect the vehicle. The contact stated that the manufacturer failed to notify her of when the vehicle would be inspected. Three weeks later, the contact received notification of nhtsa campaign numbers: 15v046000 (air bags) and 13v252000 (fuel system, gasoline, structure). The contact called the manufacturer again and was informed that the recall repairs would be free of charge. The vehicle was taken to the dealer (clear lake chrysler jeep dodge (15711 gulf fwy, webster, tx 77598, 281-481-1000) for the recall repairs per the manufacturer's recommendation. The failure mileage was approximately 160,000.
Vehicle had power surges.*phproblem with transmission slipping and windshield freezing. *mr
The contact owns a 2003 jeep liberty.the contact stated that the automatic windows would unexpectedly open and could not be closed. The dealer diagnosed that there was a window regulator failure.the contact stated that the failure was a continual occurrence. The failure mileage was unavailable and the current mileage was 86,000.... Updated 10/17/11the manufacturer offered to repair the vehicle for $115 copay. Chrysler repaired the vehicle free of charge on jan 10, 2011.then fixed it six months later. The window has since fallen into the door again.updated 10/28/11
The contact owns a 2003 jeep liberty. The contact stated that the rear windows fell into the door frame and caused the rear doors not to be locked or unlocked. The contact also stated that he had previously replaced the rear windows regulators however the failure was not corrected. The rear windows were not repaired. The failure and current mileage was 167,343.
The rear windows on my 2003 jeep liberty stopped working. They would not move up or down using the buttons. The only wayto keep them up is to put tape on them.at first the only time the window would come down was when i would be driving. Then they would not stay up at all. This created a problem when it was raining. There were times when my entire backseat was wet because of the windows fallen down. A mechanic told me it was the window regulator. I just had a mechanic repair one of the windows. It cost me $385 dollars to get one window repaired. I could only afford to get one done, so i still have tape on the other window. The dealership quoted me an estimate of $600. Also, i am concerned because other owners said they have had to change out the regulators more than once. I would not be able to keep replacing those regulators. And i do have the old part from the one window that was changed.
The contact owns a 2003 jeep liberty. The contact stated that over a span of seven years, each of the windows failed and dropped down into the door panel abnormally. The failure occurred while the contact was driving and while the vehicle was parked. The vehicle was taken to the dealer several times and an independent mechanic to be repaired for a total of five times. The contact was informed that a plastic part within the window mechanism had melted, causing the glass to drop down into the door panel. The failure mileage was unknown and the current mileage was 42,000. The vin was unavailable.
Control mechanism for the right rear electricwindow broke and window fell down.would not roll up.mechanic said control was broken and that whole control mechanism would have to be replaced as that is the only way that jeep sell part even though only part of mechanism was broken and electric motor still worked.very expensive repair for a part that should be sold separately.i have seen other similar complaints.looks like this is a faulty part on the jeep liberty.car only had 68,000 miles even though it is a 2003.
Passenger rear window fell into the door. The dealership informed me that this is a common problem in the jeep liberty. The regulator assembly had to be replace. Is there a recall on this part? updated 4/24/2015
Six times windows (both sides, front and back) have fallen at different times inside the door of my jeep liberty.today the falling window also resulted in the door not being able to open. This definitely is a hazard when you have small children riding in the back seat -- since they cannot ride in the front due to the air bags.this is a well-known hazard to chrysler jeep and they will not waive the cost of the repair or the deductible on the warranty.and the problem keeps happening.i figure that a window on this vehicle lasts about 10,000 miles because i only have 66,000 miles and this is the sixth time it has happened.this is dangerous and there should be a recall on this problem and the problem should be permanently repaired free of charge.
The window regulator has broken in both of my rear windows multiple times.it broke in the rear driver's side window on: jan. 2005, jun. 2008, jan. 2010, & oct. 2011.it has also broken in the rear passenger's side window on: sept. 2005; dec. 2007; sept. 2009; oct. 2010; & jan. 2012.that would be a total of 9 times.obviously the part that is being used is inferior since it continually breaks and at best lasts around 2 years.i have calculated that this part has cost me a grand total of $1,295.jeep has offered assistance in paying for the repairs but i have always had some financial responsibility.i feel that this is a safety hazard because when the part malfunctions the window slides all the way into the door.this could be a potential safety issue if i had young children riding in the backseat.i feel like jeep is using a substandard part so they can continue to make money off of me.
I have a 2003 jeep liberty and the electric window motors have gone out 4 times from 2007 to present.3 motor/regulators have stopped working in the rear drive window (the original and 2 replacements), and now the passenger side window motor is out.the window just drops and will only move manually.
Rear window driver's side fell down - window regulator replaced (2006). Rear windowpassenger side fell down- window regulator replaced (2008). Rear window passenger side fell down - window regulator replaced (2009 part under warranty). Rear window driver's side fell down- window regulator not yet replaced (2009). No old parts available except one that has yet to be replaced. Contacted customer assistance in auburn hills, mi and was told that there was nothing they could do for me. I asked if there were any records ofdefect for this part or if any other owners had similar complaints and was told that they don't keep those sort of records. Since this time i have come in contact with 3 parties that have the same problem with this part (faulty window regulator) i believe there are many more that have a problem with this part and that the manufacturer should be held responsible for repairs and reimbursement for repairs already completed (by dealer or other).
Rear window actuators will break without warning and drop the rear windows completely while driving. Since this model of liberty has the "severe buffeting" problem when this happens, it can cause incredible surprise and disoriented to the point a possible accident. This has happened three times and the dealer refuses to fix them anymore. Both windows are semi-permanently manually fixed in place by me.
This is the second jeep liberty i have owned and in the past 2 years i have had to replace every window regulator in both of them. From what i have read online, this is an on-going situation. One window regulator i had fixed a year ago just broke again yesterday. I work at a prison and my vehicle must remain locked and secure at all times or i cannot drive it to work, and it is a headache wondering if the temporarily taped up window (until the part comes in) will fall down into the door and i cannot drive it until it is fixed. Please recall these things.
While driving my 2003 jeep liberty sport, i heard a loud and distracting thud, only to discover that the back window on the drivers side had fallen into the door. The door also became jammed and i was unable to open it from either the inside or outside of the vehicle. This happened to the other back widow just 9 months prior to this incident. At that time i took my vehicle to an auto repair shop, and paid to have it fixed.i have read several complaints about this happening in the jeep liberty. The issue is a cheap, plastic part used in the window regulator. This is a design flaw, and chrysler will only replace this part with another cheap plastic part, rather than using a sturdier metal part. This is an expense issue as well as a safety issue. The noise the window makes when it falls is very distracting. All the doors and windows should be functioning properly in case of emergencies, and the driver should be able to control the windows, in order to avoid dangerous debris flying into the car, not to mention having some control over outside elements. (weather) chrysler really should do a recall, and stop charging jeep owners to fix what is their fault in the first place-it is a design flaw in the jeep liberty. Many reports from jeep owners mention this happening to the same window, or multiple windows over and over. There ought to be a class action lawsuit against chrysler.
2003 jeep liberty- power window regulator broken poor design have had several issues with windows dealer quoted $400 to fix.
While highway driving both rear windows came crashing down resulting in one window breaking brought it to have fixed was told plastic clip that hold the window up for the electric motor failed replaced both motors and had window fixed all factory parts were used happened again on 3/13/2013 appears the plastic clip keeps breaking will need to replace both motors and assembly again at a cost of 600$ right now both windows being held up by wooden stakes cant afford to keep replacing parts at no guarantee that this will not happen again.
Without warning, the power window regulators in my 2003 jeep liberty sport failed.both the driver and passenger rear windows stopped working within months of each other.i had them fixed and now just a few months later the passenger side window in the rear has stopped working again.i have read that this is a common problem with the jeep liberty.the faulty part(s) need to be recalled and fixed.
Three(3) broken window regulators.
All four windows have fallen down into door.2 of which were replaced a month ago.the other 2 fell two weeks after taken to dealership.i was charges $100 for first time.they said they looked at the other two and they were ok.now they want another $100 for the other two.
On october 17, 2013 the left rear window decided to drop down.i was fortunate enough that the window did not fall completely into the door space.i was able to pull the window up and for safety measures, i taped the window up. The motor still runs when trying to raise the window but nothing happens in raising the window.i found that there have been many complaints about the window regulators. In 2007 chrysler did an extended warranty for 7 years and unlimited miles but i am told there is no help with the 2003 models although there are many complaints of the same problem.. This is obviously a problem that has plagued the jeep liberty for quite some time and i do not understand why chrysler would not take care of it. I do not have the $335.00 to repair this and wintertime is already here. I am trying to do research on the problem but it is hard to fight for the repair when chrysler keeps telling me my vehicle is not covered. I found a class action lawsuit about the problem and it seems like it was on behalf of jeep owners nationwide but will probably have to search more information on the outcome of it:[xxx] v. Chrysler group, llc, class action case no. [xxx] blm) the chrysler jeep liberty door and/or window regulator class action lawsuit complaint is reportedly brought on behalf of the following putative classes of persons, unless otherwise excluded:during the fullest period allowed by law, all persons and entities nationwide that purchased or leased a covered vehicle manufactured by chrysler. Covered vehicle is defined to include model year 2002 through 2007 jeep liberty vehicles. (??the nationwide class??)it is certainly not a comfortable feeling knowing that at anytime if the tape lets loose, this window can fall into the door, break into the vehicle...unknown injuries can occur. I will keep searching for answers.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
When i was sold my 2003 jeep liberty without a working a/c, i was forced to use my windows as a means of ventilation and cooling these past almost four years.(the a/c is another story.)my rear passenger window started to make gargling type noises as i rolled it down and up about two months ago.then my front passenger window began to make a similar sound.however, when attempting to roll it back up 2 weeks ago it would not come all the way up.as i pressed on the window button for a few seconds this coil came up from inside the door and the window would not go up any farther.so, i had a mechanic friend open the door to check out the problem and he said the foam piece (regulator) was broken.another friend and i researched the problem online and came across numerous unsatisfied customers who are dealing with the same issue!i got the number of a local dealership and the service person looked up my vin to see if there are any recalls on my liberty.to my dismay there are none.so, his guess to fix my problem would be $300 - 600...for one window!!there's no way i'm able to pay for even half of that outrageous cost!with one window out of commission, the rear passenger window is still gargling at me so i try not to use it.however, without a working a/c on these hot days it's such a disgrace to not be able to use my windows!plus, i drive a lot for work and transport people...not good!! today i came across this website.i'm not sure what this is going to do to help my situation (and others in the same leaking boat), but it was worth a shot.i'm tempted to go through the other websites to order the part myself and then fix it myself.is this a wise decision, or should i wait to see what comes of this complaint?it's a shame that big corporations are allowed to do this to their trusting consumers.from all of us "little people", we appreciate any help we're able to get from this ridiculous situation.
Driving car and it just cut off..this is the third time over the years...first time when car was purchased new in 2003 at carmax in their driveway...then a couple of years ago on expressway..cost 1,600 for repairs at dealership..then again 4-20-2012..the car has had four window motor replacements and two computer replacements..the car is dangerous..i have checked internet..these are issues across the usa.the car should be recalled..it is dangerous..will contact president obama also and the news media.updated 11/01/12
Jeep liberty 2003. Rear windows up/down mechanic breaks... Poor construction.. It breaks and the window fall down, leaving it open and with kids on the back sit are instantly exposed with the risk of putting parts of their bodies to the outside of the car. There are thousands of jeep users complaining on the internet... Jeep has not step up to recall those defectives rear windows.
Two of the rear windows have failed. Both of them dropped for no apparent reason and would not work to close them. One of the failed in 3/2013 and the other one failed today while i was driving 60 mph on the freeway. I know that jeep has had many complaints regarding the failure of their windows. I know that it is going to cost at lease $300 to repair each window. I have not been able to afford to repair the first failed window. I have had to use duct tape over and over to try and keep it closed. Now the second window has failed and is trapped inside the door frame. Jeep needs to recall these defective windows.
Passenger side rear window falls open creating a security risk for vehicle driver and contents.window regulator has been replaced by a franchised jeep dealer six times - once a year for the last six years.
Driving along and rear right power window started to slip down. I tried to put it up but it made grinding noises and kept slipping. It started to rain, so rain came into vehicle. Also could not go to doc appt - could not leave unsecured vehicle in parking lot. Had to come home and stick a wooden wedge into window to keep it up. I was afraid window would fall into door frame and break. Hard to pay attention to road while constantly looking over shoulder at window.
I also have a 2003 jeep liberty and i have had to replace my driver side rear passenger window regulator 3 times.it is made out of cheap plastic.the motor still works but the plastic piece just wears to nothing if you use the window.the replacement is a one unit system and it needs to be made stronger.
Power windows failing to stay up due to faulty regulators: two years ago the rear left window of my 2003 liberty fell into the door casing. When using the atomatic buttons, the window would not go up and the window motor would simply attempt to raise the window with no success. Upon taking it to the jeep dealer, they stated the window regulator neeeded to be replaced. After paying $227.94, my window was fixed and back to normal. Surprisingly, a few months later, the right window fell while driving on the highway (this is a major safety issue). Back to the same dealership we went, for a second and unnecessary diagnostic (the maintence man said this was a problem he had frequently seen) to determine the regulator was broken. I paid to have the second window fixed and continued to drive my car. This week, the left rear window fell again while driving down the street in my neighborhood (20 mph). I contacted jeep headquarters directly after researching online (inculding the nhtsa website) that this is clearly not an isolated incident and they have neglected to address the saftey issue with their automobile owners. They are requesting that i take my jeep back in for another diagnostic, and to confirm there has been no "neglect" of maintenance on my part. My jeep has just over 65,000 miles ' it is in perfect condition with the exception of faulty windows. Upon inspection of the dealer this week, jeep says they will determine the next step depending on the results. This issue is dangerous for multiple reasons - children riding in the car, the frightening noise made from the dropping window, lack of security when parking the car/at a stop, weather (rain, hail, snow, etc.), drivers startled by the drop and attempting to assess the situation while driving, etc. According to jeep headquarters via phone, they dishonestly claim to be unaware of the situation.
My rear windows have fallen 4 times (2 times each) since i've owned the vehicle.the regulator/motor has failed each time. The regulator/motor came directly from jeep each time.i've spent approximately $1300 to fix these flaws.
My rear passenger side power window fell down and would not go back up.i tried the automatic push buttons and all my other windows worked, but not that particular window.then the cord got caught and i could not open the door for my friend to get out of the back seat.i did not hit anything with my car and nothing hit my car.the window fell down on its own.
Computer failure, engine cut off, interior lights, five window motors and glass..car should be recalled..safety issues.
Power window regulators on my 2003 jeep liberty have been replaced by jeep during warranty, then by me post warranty a total of 6 times.each regulator assembly costs me $172 and they only appear to last 1-2 years, even with minimal usage.
The contact owns a 2003 jeep liberty. The contact stated the rear passenger side window glass dropped into the door frame. Themanufacturer was contacted but did not offer any assistance. The vehicle was not repaired. The failure and the current mileages were 89,373.
I have 2003 jeep liberty and the passenger side window motor has went out. I searched the internet and found alot of other people has had the same problem. When i remove the motor it was made of cheap plastic i can not believe they did this knowing that it would break so easy.
I purchased my jeep liberty in 2003. About 2 years after purchase, the first window regulator went out. Unfortunately, there were only warranty's to cover the repair for 2006-2007 models, requiring me to pay for the repair. The regulator went out 2 more times over the next 3 years - with out of pocket costs each time to repair. The 4th time the regulator went out, i contacted jeep, explained the situation and they were happy to oblige. Jeep had to pay for regulator one more time, as another went out just a few months later. This totals 5 incidents (3 out of pocket; 2 paid by jeep). I am now on the 6th time the regulator has gone out. I contacted jeep, but they have chosen not to pay for this repair and says it is not their issue. I highly disagree, as this is an issue that should have been recalled years ago. Not only does this create a safety issue with a window that does not stay up, but we are now approaching cold, winter weather. It is my request that all jeep window regulators get the same treatment and fixed regardless of age of vehicle, make, model and/or mileage.
Rear passenger side window fell of track. Came outside to the car and noticed the window was rolled down slightly. Tried to roll up and i can hear the motor but nothing happened. Im guessing its probably a cable that snapped. Did a little research and it seems that im not the only liberty owner with this problem.
The contact owns a 2003 jeep liberty. The contact stated the windows electric motor was defective which caused the windows to roll down automatically without any warning. The vehicle was taken to the dealer who confirmed that the motor was defective and needed to be replaced. The remedy failed to repair the problem. The manufacturer was made aware of the failure who decided to reimburse her for the repair cost. The vehicle was not repaired. The failure mileage was 45,000 and the current mileage was 62,000.
My power windows broke in the back seat of my 2003 jeep liberty.
Rear window regulators have broken 4 times, fix is hundreds of dollars.dealer told us jeep uses inferior plastic parts and refuses to correct this problem. Will never buy a jeep again.
The contact owns a 2003 jeep liberty.while driving at various speeds or while parked, the power tracking on both rear windows constantly fails.the contact stated that the rear windows were not used at all.the driver side rear windows have been replaced three times and the passenger side rear window was replaced twice.the vin, engine size, and number of cylinders were unknown.the current mileage was 68,480 and failure mileage was 36,000.
Rear passenger drivers side window has fallen and been replaced twice, it did it again so now it is screwed up.in research this is a major problem with the vehicle.
Rear passenger drivers side window has fallen and been replaced twice, it did it again so now it is screwed up.in research this is a major problem with the vehicle.
The contact owns a 2003 jeep liberty sport. The contact stated that the window regulator failed and caused the rear driver and passenger side window to intermittently open without intent. The failure would occur when the engine was turned off or in operation. The vehicle was taken to an independent mechanic for repair. The window regulator was replaced four different times. The failure mileage was approximately 75,000. The vin was unavailable.
I have a 2003 jeep liberty, as i was crossing a rr track the back passenger window went down by itself. The local jeep dealer says it is going to cost $400 to $500 to repair, i could not afford it so had to put a peg in the window to hold it up, about 1 year later my son rolled down the back driver side and it would not roll up, it is same thing happened on the other window, as i was looking online this is happening alot. I am wondering along with lots of other people why the is no recall been placed on considering there are so many cases. Just because no injuries have occurred does not mean they should get away with not fixing their bad parts. If it was one or two cases i could see them not fixing it but all i have read online it is way more than that. We the consumer should be protected from the big automakers.
The contact owns a 2003 jeep liberty. The contact stated that the front and rear passenger windows had fallen down into the door panel. The vehicle was taken to the dealer where they advised him that the window regulators were fractured. The manufacturer was contacted and they offered no assistance. The vehicle was not repaired. The failure mileage was approximately 107,000.
Window regulator, which is manufactured of cheap plastic, has broken and caused window to fall. Car exposed to elements overnight.
On my 2003 jeep liberty renegade while driving home on i-15 the door light came onthe dash it was obvious a window was also open as the on rush of wind, i pulled over to find the back door was ajar and the window was down, i pulled on the handle to check it out and close the door, and a red looking type of coil approx 10 inches long was sticking out and laying across the door lock and jamming the door locking device inside the door, i had to shove it back into the door lock assembly to get the door shut. This red coil is the mechanism that controls the window as my left rear window regulator has failed and the window stays all the way down. This is an ongoing problem with all four windows, the last time it was in for repair was 4 months ago and it cost me money each time, this is the second time it has caused the door to pop open while the vehicle was moving. I have had it in for window regulator problems approx 12 times. Thank you for looking into this for me as thedodge reps just shrug their shoulders like they don't believe it or just don't care. Something has to be done about this hazard,lemon law, national news, class action , something. Next time i will take a photo , and call witnesses.
Window regulator inside the rear passenger door broke and caused the worm cord to shoot out of the door locking mechanism. Therefore the window fell inside of door and door would not shut or lock and the window will no longer mechanically move up or down.
The contact owns a 2003 jeep liberty. The contact was driving approximately 35 mph when suddenly the rear passenger side window glass released downward in the open position. The contact temporarily secured the window glass with duck tape and the vehicle was taken to an authorized dealer where they advised that the failure was related to a defective window regulator.the dealer also advised that the failure was a common issue with the make and model vehicle. The vehicle was not repaired. The failure mileage was approximately 110,000. The vin was unavailable.
Twice now on my 2003 jeep liberty the passenger side rear window has fallen into the door.the first time this happened was in approx 2007.both times when i noticed that the window was partially down, i tried to roll it back up, but it wouldn't move.i then tried to pull it back up and the entire window fell down into the door.the first time it cost approx $400 to reattach the window and replace the faulty connector part.not yet sure what the cost will be for this repair.this is very dangerous with my daughter riding in the back seat.apparently, there have been hundreds of similar complaints with these windows failing multiple times on the same car... This should definitely be a recall!see http://www.carcomplaints.com/jeep/liberty/2006/windows_windshield/window_regulator_breaks.shtml.
The rear passenger side window is broken again.i've already had the window regulator fixed on that side 3 (2005, 2007, & 2008) previous times.one time being only 14 months ago.this will be the fourth time i've had to have the window regulator fixed on the rear passenger window.i never roll my windows down.
The contact owns a 2003 jeep liberty.while driving approximately 15 mph, the engine warning indicator illuminated on the instrument panel.suddenly, the engine failed without warning.the driver pulled the vehicle over to the side of the road.the engine failed to restart and roadside assistance was called to the scene.the vehicle was towed to an independent mechanic for inspection and the technician replaced the crankshaft sensor.in addition, the front and rear passenger and driver's side power window regulators were replaced twice.the vin was unable to be entered into the system.the failure and current mileages were 57,000.
Both rear passenger windows on my 2003 jeep liberty have fallen off of the track.when i took my car into the dealership, a man who worked there informed me that this happens "all the time to liberty's."he claimed the motor was too small.i was upset when the dealership wanted $350 to fix the problem.i live in an area where it rains often, and the window slipping allows for water to get in.furthermore, a friend who owns a liberty has the same problem.i am wondering how common this problem really is, and whether or not there should be a recall.
I have had to fix my rear window regulators 4 times and it is broke again.they are made so cheap, there is a plastic piece in it that keeps breaking, the motor still works but due to the plastic piece you have to replace the whole thing.it has become very expensive. Now i have my window stopped from opening.it fell and no one is ever in the back seat.
2003 jeep liberty every window regulator has been repaired at least once. Spent over 1,000 in repairs. Google it... Numerous complaints about this model from every year with same problem. Needs to be recalled and fixed! money owed back to owners.
The contact owns a 2003 jeep liberty. The contact stated that the driver side window could not be operated. The dealer stated that the front driver side window power regulator needed to be repaired. The repair was made however, the failure recurred. The rear driver side window also exhibited the same failure. The front passenger side window could be opened partially, but the window would stop midway. The manufacturer was notified but a response was not received. The failure mileage was 43,644.updated 06/12/12*ljthe left front power window was noisy and barely operating. The dealer replaced the regulator. Updated 06/13/12
Window regulator failure causing window to fall. 2 failures on drivers side rear window, 3 failures on passenger side rear window since july 26 of 2006. Parts replace 3 times at owners expense, 1 at jeeps expense and latest with co-pay.
2002 - 2003 jeep liberty's - countless complaints are online about the power window regulators failing.i have had to replace three on my 2003 - and as of today two on my 2003.these fail without warning and if it is raining it startles the driver and cause an accident.this should be a recall and vendor paid part - it is defective.when it dropped this time my wife freaked out and steered against a guardrail trying to close the window.
Jeep liberty window falling inside door -- eighth (8th) time on this vehicle.safety issue because of children riding in the rear seat and window is unable to be brought to a close.i bought this liberty new and have garaged it the entire time but the repair parts are worthless.why won't chrysler be forced to repair these windows with parts that do not break?
Window regulator fails and window stays down.this has happened 4 times on my 2002 liberty and now five times on my wife's 2003 liberty.it is all over the internet about this defective part.why has this not been recalled?
The power window regulators in both back windows have failed twice, causing the windows to fall. This is a safety issue. If these fail during and rollover accident and the window falls a person can be ejected from the vehicle. It also poses a threat for vehicle theft or abduction because of an unsecured vehicle. On april 3 2010 our rear drivers side window failed for the second time and the passenger side rear has also failed twice all since july of 06'. Online forums have hundreds of people who have had similar experiences.
The contact owns a 2003 jeep liberty renegade. The contact stated that the rear passenger and driver side window regulators had to be replaced three times at a local repair shop as the windows would not move up or down in the door frame. The contact had to cover all repair expenses as there were no related recalls. The manufacturer had not been notified. The failure mileage was approximately 116,000.
Champion chrysler-jeep inc safety recall f23 customer is very upset that after getting recall fixed that she had to pay out of pocket for the upper ball joints**ccthe dealer stated the rear right seatbelt does not latch and the left right power window does not work. The consumer has provided the invoices for repair. Update
No unusual events leading to failure.failure was the left rear door window regulator.consequences are driving with inclement weather entering the vehicle and distracting the driver.failure was corrected by replacement of regulator.
Problem is with rear power windows when the assembly breaks the cable jams the door lock and you can not open the rear door.
While driving 25 mphrear windshield exploded,sendingbroken glass into the vehicle.
The contact owns a 2003 jeep liberty. The contact stated that the windshield began to crack without warning. The vehicle was taken to an independent mechanic who stated that the failure was due to a pressure issue between the seal and the window. The vehicle was not repaired and the manufacturer was notified of the issue. The failure mileage was unknown.updated 12/16/14*lj
I was heading to friend's place and had just gotten off the highway when i pulled into her street. I went up a slightly raised driveway in order to turn the car around when i heard a loud, grinding sound. I thought that maybe something had gotten stuck under the car, so i got out to check but saw nothing. I got back in the car and continued to reverse it in order to park, but the noise started right back up again and steering had now become extremely difficult. I eventually parked the car, got out and noticed that the front passenger wheel was bent in because the ball joint had come out. I know that there were recalls regarding this in 2003, 2006 and 2009. I am planning to call the dealership tomorrow to alert them of the situation.however, any help that you can help me would be great!thank you!
Took my liberty to my mechanic because it started making a horrible sound up front when ever i made a turn. Upon inspection my lower ball joints had disintegrated, crumbled into their hands. They could not believe how lucky i was that it did not break while driven. Nothing was holding it in or together. Come to find out there are recalls on both the upper and lower ball joints. I was never notified. I have had the lowers fixed and paid for with lifetime warranted parts. I need reimbursed for the lower $488.27. The upper ball joints also must be fixed on a separate recall that i was never notified of. Do these people have any idea how bloody and devastated an accident would be when your wheel shears off and there is no steering? it's called flipping the fringing jeep over!!! not only is it unacceptable that i wasn't notified but i could have killed my father and others in an accident. My mechanic told me straight up if i had gone over a bump or turned i would have wreaked! i can not believe that there are other people that have had accidents with more damage or a full total of theirs and others are not being reimbursed for the entire damages. Thi fixed wrong the first time by the dealer, before their wreak. How is that not their responsibility? there is no excuse for any of those jeeps or mine not being fixed. These are straight up recalls something is wrong with this, really wrong.
Never receiveda recall notice for anything about thejeep now. While drivingthe front left wheel feel off the ball joint snapped.
The contact owns a 2003 jeep liberty. The contact stated that while traveling 35 mph, the vehicle began abnormally steering to the right. The vehicle was taken to a private mechanic who confirmed that the front passenger wheel was damaged and needed to be replaced. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure and current mileages were 100,000.
Left driver side, upper ball joint separated from control arm. Wheel collapsed outward. Fortunately, it happened after leaving the interstate driving 70 miles per hour. Entering service station wheel collapsed. Happened to talk to an individual who was aware of the problem. Individual said that this is a current and on going problem with today's vehicles. The front components are being designed so they cannot be maintained properly. Lack of grease fittings, pressed in joint design on ball joints to control arm , instead of re enforced with bolts or other safe measures. Individual stated that it is occurring on most all makes and models. Instead of just replacing the defected ball joint, the control arm, with no other defect, but this, has to be replaced, costing even more money. Has been reported, that deaths have occurred. The mental impact and feeling insecure after a fix is ongoing. I see more deaths and accidents occurring because of this problem. Thank you.
Son was driving home when the driver side wheel came off, in mid turn-. On a public road, about to turn onto the interstate. Luckily, wasn't going 65. The car had to be towed. Our mechanicsaid the ball joint broke loose, bending the axle as well, damaging the wheel and tire. There has been a recall of this nature, but said it didn't apply to this vin. I am totally convinced it must be defective as well. This could have been a deadly accident. I am begging for this to be investigated.
My boyfriends daughter was driver and my daughter (both minors) head busted on the front passenger windshield. Cars in front of them stopped abruptly and they were going 55 mph and could not get stopped, hitting the car stopped in front of them. Neither driver nor passenger airbag deployed. My daughter is lucky!
My daughter had been driving on the upper level (h.o.v lane)of the 59th st. Bridgein queens ny and lost control of the vehicle as she was turning upward on a very sharp turn, which then led to her colliding head first with the sidewalls.
When this vehicle was purchased my husband and i took it to our local maguire chrysler of 502 n franklin st.watkins glen ny 14891 dealer , @ that time we had researched and heard that our make and model jeep liberty had a recall on frt ball joints, but we were assured by our dealer that our make and model was not included. However on 10/21/2014 my son driving home from college had experienced the tire just breaking off. After being towed to the dealer it was stated that both front upper control arms and both lower ball joints needed replacing.as well as replacing front brake hoses that were damaged from the incident.on november 13,2014 i received a letter from daimler chrysler stating safety recall f23-lower ball joints.this was after we have had problem fixed and paid for.my main complaint is bringing the problem to the dealers attention, and them sweeping it under the carpet , then the incident happens endangering our child, thankfully on the flat not while coming down the steep hill on his routine trip.i find it extremely hard to believe that the dealer did not know of the recall before the customer. I feel they could have and should have researched this recall on two occasions, 1st when we first brought it to there attention and second when the accident occurred,this is shady business not the safety of their customers.
Poorly designed wheels/rims held mud, ice, snow etc. In or near the valve stems.*ph
I was backing out of a parking space in the quick chek parking lotafter i came out of the store to go to work and i heard a big bang thump. I immediately put the vehicle in park and looked around thinking maybe someone was behind mebut there was not. I had a few guys push the vehicle slowly to another parking space about 200 ft away to stop the vehicle and put into park again. I immedialtely called roadside assistance to come to help me after i looked underneath the front right tire to see that the wheel was not attached to the front suspension under the vehicle. A flatbed came and told me that i needed a wrecker to lift and also dollies to get this vehicle to the closest automotive facility nearby. Once there the next day they inspected it and told that i needed a lower and upper ball joints and also control arm for this vehicle.i called fca chrysler jeep dodge about this matter and was told that if i was to tow it to one of there facilities that if the recall on it that was done in 2007 was the same problem that they would address this matterand fix it free of charge and it would be covered for the recall for the most part.
The contact owned a 2003 jeep liberty. While driving 75 mph, the front driver side tire blew out without warning. The contact was the front passenger in the vehicle. The driver stated that the vehicle felt as if the front driver side of the vehicle struck the ground. The vehicle fishtailed and collided with the median, rolled several times, spun out, and landed on its roof. The driver side air bag deployed, but the passenger side and other air bags failed to deploy. The driver sustained two broken fingers on the left hand, contusions, left body side muscle soreness, and a concussion. The rear passenger occupant sustained a cut to the right arm and left leg and bruising. Themiddle rear passenger sustained minor bruising, and the driver side rear passenger sustained back injuries. All occupants required medical attention. A police report was filed. The vehicle was towed and deemed a total loss. The cause of the failure was not determined. The manufacturer was not notified of the issue. Several months ago, the vehicle was serviced per a ball joint recall and a possible control arm recall. The vin was invalid. The failure mileage was approximately 131,000...updated 05/09/17 *as
Steel wheels on my jeep liberty have a lipid grove that fills with ice,snow,mud and sand. This is especially bad with off road use. This causes the front wheel balance to go out and causes the vehicle to steer and handle very erractically. It may take several tries with a power hose to clear the wheels. You cannot see behind the spokes to see if all is clear.
Discovered that lugs on the rear passenger side wheel was not on properly.it was not on all the way.



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