We found the following complaints for JEEP LIBERTY (2002)
Read complaints for JEEP LIBERTY (2002)
Intermittent problem with my 2002 jeep liberty turn signals.it happened over six months ago and recently has happened over 3 different days.when i have my headlights on and use my left or right signal all the exterior turn signals flash and the 3 brake light flashes at opposite beat from the turn signals.when left switch is engaged the right flashing is dimmer but still present front and rear.when the right switch is engaged the left flashing is dimmer but still present front and rear.here's the real kicker .. When i hit the brakes the 3 brake light comes on but the left and right brake light dim to almost off and the left and right rear turn signal indicators are on full!i thought it was a fluke when it happened so many months ago and went away quickly.but this is a serious safety issue that other drivers might not get out to check.the only way to know this is happening is the dashboard turn signal indicators come on faintly when this occurs.these problems do not appear to occur when the headlights are off.i have had all work done by my dealer in portsmouth nh.they have done no work on the vehicle that should have affected these components.they refuse to connect me with the regional manager about this and one other lesser issue involving the interior heat control switch.
2002 jeep liberty.consumer writes in regards to the negative attitude from service advisor at dealership, regarding the recall.the consumer was informed the procedure would take all day. Recall # 12v527000.
I was traveling off naval bae kitsap on my way home when i reached a green light at the intersection a gentleman was making a left hand turn, he had a yield sign but no turn signal, i was traveling 40 miles an hour when i impacted his passenger door. His air bag deployed, mine did not. I was driving a 2002 jeep liberty. The next day i was reading on a website saying chrysler was suppose to implement a recall on several 2002 jeep liberty's due to wiring issues. I never saw a recall. I had several bruises and bumps.
The vehicle has been exhibiting issues with the ignition switch similar to others such as the gm chevrolet cobalt and saturn ion. When the ignition switch is rotated to the start/crank position and the vehicle starts and the key is released it sometimes does not fully return to the on/run position from the start crank position. Although the engine is running and the vehicle can be driven some electrical function are offline due to the ignition switches failure to really return to the on/run position. The situation is not usually noticed until the vehicle is in motion and one theeffected systems is used (turn signal, hvac, radio)systems that are effected and not receiving power are turn signals, radio, airbag, hvac. The switch can be moved into the on/run position and these systems then come on-line. This is a dangerous situation and may result in an accident (signal lamps not working, hvac defogger not working) or possible airbag non-deployment in a crash (possible injury or fatality).this issue has occurred at least 3 times in the last two weeks. The vehicle in question is in immaculate condition and well maintained by an ase certified master auto technician> the vehicle has no significant accident or damage history.
The contact owns a 2002 jeep liberty. The contact received notification of nhtsa campaign number: 15v046000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. ...updated 02/04/16
I have tried with no success to get the airbag recall issue with my daughters 2002 jeep liberty addressed by the local dealers in the houston area. I have been told for going on two years now that, "the part needed is not in stock". I have called the corporate office and still no resolution. I have replaced the clock spring and the light remains on. What must i do to get this problem resolved?
Takata recall. The contact owns a 2002 jeep liberty. The contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the parts to do the recall repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available....updated 02/04/16 ... Updated 05/09/18
The contact owns a 2002 jeep liberty. The contact stated that the air bag warning indicator illuminated. The dealer repaired the vehicle according to nhtsa campaign numbers: 15v046000 (air bags) and 13v252000 (fuel system, gasoline, structure), but the failure recurred. It was diagnosed that the seat belt sensor was defective and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 190,000.
The contact owns a 2002 jeep liberty. The contact stated that after receiving notification of nhtsa campaign id number: 12v527000 (air bags) the contact called a dealer to make an appointment. The dealer stated that the parts were not available to remedy the vehicle. Four months later, the parts still were still not available. The contact did not call the manufacturer. The contact had not experienced a failure.updated 09/20/13*ljthe vehicle was taken to the dealer for diagnostic testing of the failure, but due to the condition of the car, only the obvious was tested. Toyota denied there was a defect.
The contact owns a 2002 jeep liberty. The contact stated that that the air bag warning light illuminated. The contact was concerned for his safety. The contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 36,600.
The contact owns a 2002 jeep liberty. The contact received a recall notice for nhtsa campaign number: 15v046000 (air bags) in january of 2015. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The contact had not experienced a failure.
The contact owns a 2002 jeep liberty. The contact stated that while traveling 68 mph, the driver's side front air bag erroneously deployed and caused the contact to lose control of the vehicle. The vehicle was flipped three times before landing right side up. The vehicle was destroyed. There were no injuries. The police were notified. The manufacturer was not contacted about the failure. The failure mileage was 140,000.
On sept 18,2013i took my 2002 jeep liberty in to get recall m35 wire harness installed so my airbag light will finally go off and not stay on all the time, took mertens garage 2 hrs to install it, i drove down the road one mile and airbag light came back on again, i took it back to dealership, they told me the recall was for the wire harness any other problems wouldn't be covered. I was not very happy with my results and how i was treated, since i bought my jeep brand new from this dealership. Iam scared to drive my jeep with my kids in there in case the airbag would go off on its own! what can i do since iam still having problems with airbag light coming on??please get back to me.thank you renee hollinger
The contact owns a 2002 jeep liberty. The contact stated that air bag warning light remained illuminated. The contact mentioned that the vehicle was recently repaired under recall nhtsa campaign number: 12v527000 (air bags). However, the repair failed to correct the failure.the vehicle was taken to an independent mechanic. The technician was unable to locate a failure code. The manufacturer was made ware of the failure. The vehicle was not repaired. The failure mileage was 183,000. Updated 9/29/14 updated 02/25/2015
The contact owns a 2002 jeep liberty. The contact stated that nhtsa campaign number 12v527000 (air bags) had exceeded a reasonable time for repair. The contact experienced the failure when the air bag warning light remained illuminated. The contact was also concerned that the fuel tank failure could occur at any moment. The vehicle was not repaired.the approximated failure mileage was 180,000 and the current mileage was 181,000. ..updated 08-07-13
The contact owns a 2002 jeep liberty. The contact stated that while driving at 55 mph, the air bag warning indicator illuminated on the instrument panel. The contact stated that the failure recurred intermittently. The vehicle was taken to an independent mechanic, who advised the contact that the vehicle was included in a recall and that the contact would receive a notice. The vehicle was not repaired. The contact received notification of nhtsa campaign number: 15v046000 (air bags) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 139,000.
The contact owns a 2002 jeep liberty. The contact stated that the air bag warning indicator was illuminated. The vehicle was taken to poage chrysler dodge jeep, inc. (900 clinic rd, hannibal, mo 63401 (573) 221-7313), but diagnostic testing could not be completed because there was no recall on the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the issue. The failure mileage was 174,000.
The contact owns a 2002 jeep liberty. The contact stated that while driving approximately 45 mph, she crashed into another vehicle. The contact suffered from multiple bruises to the face and body. A police report was filed of the incident. The air bags failed to deploy with the impact. The vehicle was towed to an independent mechanic and being inspected. Two months ago, the vehicle was repaired under a recall associated with nhtsa campaign id number 12v527000 (air bags) however, the recall remedy repair failed to correct the air bag defect. The manufacturer was not notified of the problem.the failure mileage was unavailable.
I have a safety recall that cannot be fixed according totunkhannock auto mart and scranton dodge.i'm experiencing all kind of malfunctions due to the sensor being bad i have no power, my shifting, fuel economy ,hard starts,everything. This is my only vehicle and i need a vehicle until this is resolved
The contact owns a 2002 jeep liberty. The contact took the vehicle to the dealer to complete a manufacturer recall for the air bags. The contact stated that the air bag warning light and seat belt warning light remained illuminated. The dealer was notified of the failure and provided no solution. The contact had a second manufacturer recall repair completed for the ball joints and indicated that it was not completed properly because the dealer refused to perform an alignment. As a result, the vehicle wobbled in an unstable manner constantly. The manufacturer was notified of the failures. The vehicle was not repaired. The nhtsa campaign numbers and failure mileage were unavailable.updated 08/16/16*ljupdated 08/22/16.
The contact owned a 2002 jeep liberty. While driving approximately 35 mph, the contact crashed into another vehicle. The air bag did not deploy. The contact sustained an injury on the left arm that required medical attention. The vehicle was destroyed. A police report was filed. The vehicle was included in nhtsa campaign numbers: 12v527000 (air bags) and 15v046000 (air bags). The manufacturer was not made aware of the failure. The approximate failure mileage was 116,000.
Both driver and passenger air bags deployed while at a stop light.the air bag caution light had been on for several weeks, but the dealer said it was only a fault of the monitor and was nothing to worry about.once the air bags deployed, jeep refused to pay for the repair or reimburse for repairs, saying that this had not ever happened before, therefore, the driver must have hit something.
Takata recall:the contact owns a 2002 jeep liberty. The contact received notification of nhtsa campaign number: 15v046000 (air bags) however the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Airbag light comes on intermittently
Recall 01v373000/ manufacturer's recall a07;got recall about 3 or 4 weeks ago. When called for an appointment dealer indicated had no parts. Called manufacturer, and which manufacturer called dealer. Dealer stated to manufacturer had parts, but when consumer called back dealer did not have parts.
Takata recall. The contact owns a 2002 jeep liberty. The contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the parts to do the recall repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
The contact owns a 2002 jeep liberty. The contact received notice of nhtsa campaign number: 15v046000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not notified. Parts distribution disconnect. Updated 05/24/16*lj updated 11/29/2017
The contact owns a 2002 jeep liberty. The contact stated that the air bag warning light was illuminated. The contact later received notification of nhtsa campaign id number 12v527000 (air bags) however, the parts needed to complete the recall service were not available for repair and the manufacturer did not have an estimated time of arrival for the parts. The failure and current mileage was 151,000.
Leaving a parking place, turning right and the air bag light came on and will not go off.no reason for the light to come on.
There is an open recall regarding the airbags inadvertently deploying and since i purchased my vehicle i have been in contact with chrysler jeep numerous times trying to fix the issue with the recall and they haven't been able to give any dates as to when the parts would be available for the issue to be fixed. There was a recall open about the airbags since november 2012. On the company's website they mentioned the parts would be available in april 2013, it is now almost july and my safety along with my family is a risk. This is unacceptable.
The contact owns a 2002 jeep liberty. The contact stated that the air bag warning light remained illuminated. The vehicle was repaired under nhtsa campaign number 12v527000 (air bags) however, the failure was not corrected. The dealer advised the contact that the air bag warning illumination was not related to the recall service. The air bag warning light failure was related to the computer sensor, which had failed. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure and current mileage was 87,309.
The contact owns a 2002 jeep liberty. The contact received notification of nhtsa campaign id number: 12v527000 (air bags). The air bag warning light illuminated intermittently. The dealer and manufacturer were made aware of the failure and stated that the part for the recall repair was not available. The vehicle was not repaired. The approximate failure mileage was 120,000.
The contact owns a 2002 jeep liberty. The contact received notification of nhtsa campaign number: 15v046000 (air bags) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
Went around a curve and hit a tree with the jeep.it cost the insurance company and me $9,000.00.is that the cast of the ball joints?
2002 jeep liberty.consumer writes in regards to vehicle has several recall notices.the dealer informed the consumer, the parts were not available.
The contact owns a 2002 jeep liberty. The contact stated that while starting the ignition, the air bag warning indicator illuminated intermittently. The failure progressed and became a permanent occurrence. The contact referenced nhtsa campaign id number 12v527000 ( air bags) but could not have the vehicle serviced because the part was unavailable to perform the repair. The dealer was unable to provide an expected date for the remedy part to become available. The manufacturer was not notified of the problem. Thefailure mileage was unavailable.
The contact owns a 2002 jeep liberty. The contact stated that nhtsa campaign number: 15v046000 (air bags) exceeded a reasonable amount of time fore repair. The dealer stated that the parts were not available. The manufacturer stated that there was no remedy for the failure. The vehicle could not be repaired. The contact had not experienced a failure.
The contact owns a 2002 jeep liberty. The contact received a recall notice for nhtsa campaign number: 15v046000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. The vin was not available. Ma 09/25
"takata recall" i was hit in a head on collision by a drunk driver and my airbags failed to deploy. My knees were also injured and i was informed there is also a recall on my jeep for a knee plate. See attachements. *dsy
Tl-the contact owns a 2002 jeep liberty. The contact stated that the air bag light remained illuminated. The contact referenced recall nhtsa campaign number: 01v373000 (air bags). The vehicle was taken to dealer. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was. 199,000. Pam
After seeing multiple stories regarding the airbags in jeep liberties randomly going off, i noticed that most of the incidents occurred after the owners mentioned seeing the airbag light on dashboard going on off periodically.although the airbags in our jeep liberty have not gone off unexpectedly,we have been experiencing the airbag warning light going on and off for at least a year.when brought into dealership they could not explain why light was going on and off.i am concerned about driving this jeep liberty with the potential that it could go off. I figured notifying the safety commission was the best thing to do.
The contact owns a 2002 jeep liberty. The contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2002 jeep liberty. The contact stated that the air bag warning light was illuminated. The contact received notification of nhtsa campaign number: 12v527000 (air bags) but was unable to have the vehicle repaired under the recall because the parts had were not available. The manufacturer was contacted and advised that the part would possibly become available within three months. The contact stated that the lapse between receiving the recall notification and the time of expectancy to have the vehicle repaired had exceeded a reasonable amount of time. The vehicle was neither repaired nor diagnosed for the air bags warning light being illuminated. The failure and current mileage was 78,000. Updated 03/20/13*lj
On 11/11/2015 at approximately 05:00a.m. I started out for work. The airbag indicator light started blinking and about 5 seconds later the airbag deployed for no reason. I was traveling in a straight line going about 40mph. The vehicle is being serviced at this time.
Fast traveling truck passed me and the air bag light went on.now it keeps on going on for 5 seconds and then shuts off.it does this at least once a day.
Driving south on rt 3 on the rockland/norwell lin in ma.a deer ran across the highway - we hit it head on and rolled the 2002 jeep liberty sport.the air bags did not deploy - major injuries.
The contact owns a 2002 jeep liberty. The contact received notification of nhtsa campaign number: 15v313000 (air bags) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified. The contact had not experienced a failure.
The contact owns a 2002 jeep liberty. The contact stated that nhtsa campaign number: 12v527000 (air bags), nhtsa campaign number: 13v252000 (fuel system, gasoline, structure) and nhtsa campaign number: 15v046000 (air bags) exceeded a reasonable amount of time for repair. The dealer stated that the parts needed were unavailable. The manufacturer was not made aware of the delay. The vehicle was not repaired. The contact had not experienced a failure.
The contact owns a 2002 jeep liberty. The contact received notification of nhtsa campaign number: 15v046000 (air bags) however the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
There are currently 3 recalls on my liberty. I have made multiple attempts to get service for these recalls from bcp jeep dealer in smyrna, delaware to no avail. I am told over and over that the parts are on back order and we'll contact you when they are available. I have a recall on my air bags-they may deploy driving down the road. My air bag light has been blinking for years, which is a symptom of this recall. I also have a part on my suspension that may break due to rust. That recall is 11 years old and still not fixed. Now i have a recall on the fuel tank, which may burst into a ball of flames in a fender bender. I am currently driving a death trap and cannot just go trade this vehicle in. I want jeep to take responsibility for these recalls and fix them. I am sick and tired of them giving me the run around. I cannot give you exact dates of when i contacted bcp. I have called them many times over the years. I also tried to contact the jeep dealer in dover, delaware and spoke to a very rude individual who was no help to me.
The contact owns a 2002 jeep liberty. The contact received notification of nhtsa campaign number: 15v046000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
I am looking for your answer for the complaint number 10840141. On february 24, 2016, my car went to the dealer for fix the airbag by the recall. Which is free but after the repair, the dealer said that i have to pay $199. Then have more problem that no horn, the airbag light always on ...
In a high speed, serious, head on collision, neither airbag deployed on 1/11/2017. My vehicle was in motion on a highway with a beginning speed of 55 mph. I saw that a crash was imminent and slowed down some prior to impact....updated 02/07/17
The contact owns a 2002 jeep liberty. The contact stated that while traveling up a hill at 15 mph in inclement weather, the rear end of the vehicle spun out and the vehicle flipped over into an embankment. The air bags did not deploy. A police report was filed. The driver sustained whiplash and the passenger sustained whiplash, which required medical attention. The vehicle was towed to the contacts residence. The authorized dealer was notified of the failure and the vehicle was not inspected or diagnosed. The contact later received notification of nhtsa campaign number: 15v046000 (air bags) and was waiting on instructions from the dealer and the manufacturer to investigate the air bag failure. The approximate failure mileage was 204,000.
The contact owns a 2002 jeep liberty. The contact stated that she attempted to have the vehicle repaired under nhtsa campaign number: 12v527000 (air bags) in june of 2013 but the dealer stated that the parts were not available. The vehicle was not repaired. The manufacturer was notified and they stated that they did not have a specific time as to when the parts would become available.the contact stated that the recall was a serious safety issue and she was afraid to drive the vehicle.the contact had not experienced a failure.
The contact owns a 2002 jeep liberty. The contact stated that she received notification of nhtsa campaign numbers: 12v527000 (air bags). The contact attempted to contact the dealer to obtain the remedy but the parts were unavailable. The contact stated that the air bag warning lamp has illuminated and her horn is inoperable. The manufacturer was notified of the incident. The vin was unavailable. The approximate failure mileage was 119,000.
Received recall notice over 10 months ago and still no parts to correct problem. Dealer states no parts are available or a time frame to when parts will be available.how can you have a recall and no parts to fix this!
-the contact called regardingrecall letter 06v288000 that he received on 09/27/06.the contact stated that last year on 11/26/05 he had a crash while driving the vehicle in the evening. It was on a clear night and the road conditions were good.he stated that he lost control of vehicle, the steering became very stiff, and the vehicle started shaking and vibrating while driving at45 mph.the contact stated that he couldn't get control of the vehicle and hit a traffic light.the air bag didn't deploy, but the seat belt did restrain him.the contact said that in both the police report and the insurance report stated that the ball joints failed.the contact was admittedfor internal bleeding.the vehicle sustained a great deal of damage, and the contact was obliged to pay the state of maryland for the replacement of the traffic light $1,075.26.the contactwas interested in some type of reimbursement.the contact stated that he wrote to chrysler last year informing them ofthevehicle's malfuction, but stillhad no response from them.
The contact owns a 2002 jeep liberty. The contact stated that upon starting the ignition, the air bag warning indicator illuminated intermittently. There was a recall associated with nhtsa campaign id number 12v527000 (air bag) and the part remained unavailable. The manufacturer was notified and they were unable to provide to an expected date for the remedy part. The approximate failure mileage was 50,000. The vin was unavailable.
The contact owns a 2002 jeep liberty.while traveling in the right lane and attempting to change lanes, another vehicle pulled into the contact's blind spot.the contact swerved to avoid crashing into the other vehicle and her vehicle began to shake and rock.she lost control of the vehicle,drove off the road, and crashed into a dirt embankment.the vehicle rolled over.the air bags failed to deploy and the contact and another passenger were seriously injured.they were both transported to a local hospital.a police report was filed and the vehicle was towed to varnadores tow lot.the speed was unknown.the failure and current mileages were 78,000.
Where to begin? my airbag light has been coming on for months while driving. I took it to a chrysler dealership 6 months ago & was charged $100 for them to tell me they didn't know what was wrong. About a month ago, while driving on the highway, my headlights went out, came back on, went out again, and finally i hit my high beams and they stayed on. My engine uses about 2 quarts of oil per week. I have parked on clean surfaces & there is no oil leaking, but it is going somewhere. I can hear a ticking noise coming from the engine area. I called chrysler's toll-free number today after the headlights went out again, and was informed that my jeep is under recall for the air bag module, and maybe that is what is causing the lights to go out. This makes no sense to me that one would have anything to do with the other. I told them that i have seen other complaints about the headlights, but they stated that they've had no complaints. I have also replaced front tires three times in the past year for wear on the outside edge. I've had the jeep aligned, tires rotated as they should be, and they just keep balding on the outer edge. The service tech said that jeeps eat through tires because of the wheel base? this car has all but eaten up most of my income. It is constantly having issues, and i get nowhere with chrysler.
Air bag light comes on intermittently happens now and then.
The contact owns a 2002 jeep liberty. The contact stated that when the vehicle was started, the air bag warning indicator illuminated. The failure recurred on several occasions. The contact received notification of nhtsa campaign number: 15v046000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time. The manufacturer was not made aware of the failure. The approximate failure mileage was 116,000.
The contact owns a 2002 jeep liberty.the contact received notification of nhtsa campaign number: 12v527000 (air bags: inadvertent air bag deployment) and was unable to have the recall service performed because the parts needed to complete the repair had not become available. The contact stated that it had been four months since the recall notification was received and the parts were still not available.the contact had not experienced a failure but was concerned to possibly experience the failure as described in the recall campaign. The manufacturer was not contacted for an estimated time of arrival for the necessary parts. The vin was unavailable. The current mileage was 116,000 and the failure mileage was unavailable. The vin was unavailable.
The contact owns a 2002 jeep liberty. The contact received notification of nhtsa campaign number: 15v046000 (air bags) and stated that the part was not available. The dealer did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact had not experienced a failure.
Takata recall. The contact owns a 2002 jeep liberty. The contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
The contact owned a 2002 jeep liberty. While driving 35 mph, the contact suffered a seizure and crashed into another vehicle. The air bags failed to deploy. The vehicle was included in nhtsa campaign number: 15v046000 (air bags). A police report was filed. The contact sustained injuries to the face, eyes, hand and a fractured wrist, which required medical attention. The vehicle was destroyed and towed to an independent mechanic. The manufacturer was notified of the failure. The approximate failure mileage was 137,000. ...updated 11/01/16
The contact owns a 2002 jeep liberty. The contact stated that after receiving notification of nhtsa campaign i.d. Number 12v527000 (air bag) the contact called the dealer to schedule an appointment. The dealer stated that they did not have any parts available to remedy the vehicle. Four months later, the manufacturer still did not have the parts available to remedy the recall defect. The contact called the manufacturer and the manufacturer advised that they were working on part availability. The contact had not experienced a failure. The current mileage was 139,000.
No summary listed for above vehicle.
Tamara recall: don jackson continues to give me the rub around with replacing the airbag. When first contacted last year, i was told i was on a list. Numerous follow ups resulted in being told the part was not in, no longer available and eventually i'm no longer on the list because a list, in fact, did not exist. I finally was able to secure a n appointment where i was told they had to order the part. Three weeks later they are still waiting for the part and i need to call back in a few days to see if it came in. I'm wondering if don jackson is waiting for me to purchase another car or die in this one. At the end of the day i'm still waiting to get my airbags fixed..
My airbag light intermittently comes on and off and after reading some stuff online they have been deployedeven when there's been no accident so i'm very concerned about this matter also my overheads lights periodically have been coming on and off for years.
The contact owns a 2002 jeep liberty. The contact received notification of nhtsa campaign number: 15v046000 (electrical system, air bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time to do the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2002 jeep liberty. The contact received notification of nhtsa campaign number: 15v046000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
2002 jeep liberty.consumer writes in regards to occupant restraint control module filter circuit and fuel tank leakage recall notices.the consumer was informed the parts were not available, and she would be notified of the availability. The consumer stated too much time has elapsed, since she received the recall letter in sept 2013, and jan 2014.
Takata recall. The contact owns a 2002 jeep liberty. The contact stated that the vehicle was taken to the dealer for a manufacturer recall concerning the air bags; however, the remedy did not prevent a failure. The air bag warning indicator remained illuminated. The vin was included in nhtsa campaign number: 15v046000 (air bags). The manufacturer was not notified. The failure mileage was not available. Parts distribution disconnect.
I received a recall for the airbags on my vehicle, talking about the airbag dummy light coming on and how the airbag can inadvertently deploy while driving back in nov or dec of last year.the parts to fix it have not been made!!!!now they are issuing another recall for my type of car and they still do not have the parts to fix the first recall!very frustrated that i am driving around a death trap that i paid on for years, and no effort has been made on chryslers behalf to fix the problem!!!
Airbag light turns and does not disappear unless i turn the engine off, wait a minute, and turn back on then airbag light disappears.
The contact owns a 2002 jeep liberty. The contact received notification of nhtsa campaign number: 12v527000 (air bags). The manufacturer and the dealer were made aware of the recall notice and stated that the part needed to correct the repair was not available. The contact stated that the air bag warning light illuminated intermittently. The vehicle was not repaired. The approximate failure mileage was 100,000.
The contact owns a 2002 jeep liberty. The contact stated that while driving approximately 45 mph, the vehicle stalled without warning. In addition, the contact stated that the vehicle accelerated independently without warning. The vehicle was taken to an independent mechanic where the technician informed that the vehicle was operating as designed but the failure recurred. The contact also mentioned that another vehicle crashed into the rear of the vehicle. As a result the contact crashed into another vehicle. The air bags failed to deploy. There was a police report filed and no injuries sustained. The vehicle was taken to an independent mechanic, but was not diagnosed. The front end was repaired. The manufacturer was not notified of the failure. The failure mileage was 2,000.
The contact owns a 2002 jeep liberty. The contact stated that while starting the ignition, the air bag warning indicator illuminated continuously. The vehicle was repaired under nhtsa campaign id number: 12v527000 (air bags) however, the failure persisted. The vehicle was not further repaired. The manufacturer was not notified of the defect. The approximate failure mileage was 160,000....updated 11-18-13updated 11/20/13
The contact owns a 2002 jeep liberty. The contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part for the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
I was driving down the road when my passenger side airbag went off. Approximately 10 seconds later my driver side airbag also went off. I was driving about 35 miles an hour down a city street, going straight, and there were no bumps in the road. I was able to pull over into a parking lot and shut the vehicle off. I had previously taken my vehicle in to the chrysler dealership in lakeland florida where i lived until recently attempting to have the recall fixed and was told they did not have parts and couldn't get them. They said they would call me if they became available. They never called and now i had the airbags deploy while driving.
The air bag light on the vehicle began to illuminate intermittently.checked internet for possible causes, and saw nhtsa investigation is underway due to random air bag deployments on 2002-2003 jeep liberty due to possible defective electronic component.intermittent air bag light is associated with random air bag deployment in some cases.intermittent air bag light appears to be associated with heat, as light has illuminated only after warm up on warm (above 70) days, and does not illuminate if it is cool (60 or below) or if it rains.contacted chrysler corporate, they suggested i contact dealership.dealerships wants $100 just to attempt diagnosis of issue, and neither jeep corporate nor two different dealerships take responsibility for product.one dealership very vocal about being concerned with getting paid diagnosis fee, either by me or by chrysler corporate if recall initiated.vehicle has been very trouble-prone, with several recalls to date, along with thousands of dollars of owner paid-for repairs in addition to recalls, with both repairs and recalls well above average.i would be willing to have vehicle inspected/investigated by nhtsa.
The contact owns a 2002 jeep liberty. The contact stated that the air bag warning light was illuminated. The vehicle was not taken to a mechanic and was not repaired. The manufacturer was not contacted. The failure mileage was 100,000.updated 03/12/13*ljupdated 03/13/13
While driving 55 mph steering wheel locked up causing a vehicle collision. Upon impact driver's side air bag did not deploy.vehicle was towed. Dealership was notified, but did not resolve the problem.
Chrysler has issued a recall on improper deployment of air bags. There no information in the dealers computer informing them thay the parts are not available and they will not formally issue a recall.dealership service department is aware of the problem but have no info in computers, therefore cannot do repairs.
The contact owns a 2002 jeep liberty. While driving at an unknown speed, the air bag warning light illuminated. The contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was not available.
Driving south on rt 3 on the rockland/norwell lin in ma.a deer ran across the highway - we hit it head on and rolled the 2002 jeep liberty sport.the air bags did not deploy - major injuries.
The air bag light on my dash would come on and off while driving at all times.i had it looked at in november 2012, the dealership was not sure why they were lighting up was what i was told so the dealership replaced 2 of my front air bag sensors charging me over $200.i received a notice about the air bag sensor recall afterwards in january 2013.i stopped today ( june 20, 2013)to check on getting it fixed and the dealership had no knowledge of when they will get the parts for this recall.this is the 3rd dealership i have stopped at about the recalled part and fixing it.all i am ever told is they don't know when the parts will come in and to call jeep corporate and ask them questions i have. Over 6 months ago now jeep gave me a notice of concern about this recall of the air bags possibly deploying, i have had issues with my air bag sensors and feel it is very risky to continue driving my jeep.i spoke with jeep corporate in march and she said to expect the parts to be released by late april.well that has not happened.what is the required time frame for an auto maker to notify owners of a recall and then fix it? i feel this time frame---- 6 months --- is very unreasonable.
I live in puerto rico and have a 2002 jeep liberty sport.as explained by many owners, i received the notification from chrysler in regards to the m35safety recall.i didn't gave to much attention since nothing happened since the notification was received. By surprise on sunday night the air bag light starting appearing in the panel going on and off. It happens like 5 times why vehicle was in movement.i called today july 23,to the number in the letter and by surprise they still have the part in backorder.the person check the vin and transfer me to the pr office.guess what, puerto rico officecouldn't gave me any information since all they know is that the part is on backorder. The person named [xxx] couldn't gave me any solution to the issue.but who is going to be responsible if by any chance the air bag gets open and i have an accident?is chrysler prepared to get demands from drivers due to any accidents this issue may cause?i called again the us office and spoke with to [xxx], who explained that in us the dealers are giving priority to those cars that are giving the issue, whichi understand isa plan b while they receive enough parts to doall the vehicles.in pr, sorry no plan b is available neither a waiting list.i was transferred again to the pr line in order to see if they were doing a waiting list, but nothing.i asked [xxx]to transfer meto the manager or general manager of the pr office but mr. Neftali rodriguez was not able to talk to me since he was in another call, but he advise [xxx] to tell me that there was no more info. Can someone advise me to whom i should address this issue? i understand this is a serious situation and the same loop but nothing is being done.i will continue to inform this issue to the chrysler headquarters since this is really serious.is the nhtsa taking any action?, please let me know.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Jeep's m35 orc sensor recall has been closed since january 2013 but parts are still not available to repair the airbag from possibly deploying when it is not supposed to. I keep calling the dealership they say they have no info. I call chrysler & they say "we are working with our supplier to remedy the recall & make parts available" i think 7 months is unreasonable when i am driving around in a vehicle that could possibly deploy the airbags at any time. [xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The contact owns a 2002 jeep liberty. The contact received a notification for nhtsa campaign number: 12v527000 (air bags) and nhtsa campaign number: 13v252000 (fuel system, gasoline, structure). However, the part to do the repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
Airbag light will not go out took it to local dealer but they do not havethe part go fix it.
I wrecked my car and hit a cement wall at approx. 35 mph head on and none of the airbags deployed. The radiator was pushed back into the engine along with the tire being pushed out sideways.
2002 jeep liberty. Consumer writes in regards to air bag system failure in vehicle and seeks reimbursement.the consumer stated he experienced an air bag failure in the summer of 2012, and had it repaired by his mechanic. The consumer submitted the invoice to chrysler for reimbursement. On march 12th, he received a letter from a person with no last name, and a number to call. He received an automated message, to leave his information. On march 26, the automated message had been changed to say there were no representatives to answer calls, and to call back later. On march 28th, the consumer wrote another letter, requesting reimbursement. As of today, there has been no response and no reimbursement.updated 06/20/13*ljalso, the o2 sensor was replaced. Updated 06/24/13
I was contacted months ago about chrysler safety recall m 35. My vehicle was in for service and i asked that m 35 be completed. The dealership mccall motors of ebensburg, pa 15931 said they were aware of the recall but have had no other information or parts or instructions from chrysler. They cannot do anything until they receive parts. According to chrysler articles regarding m35, the parts were to be available by april of 2013 . As of last week (august 2013) this dealer cannot do the repair.
Safety recall notice m35/ngtsa12v-527 was issued nov 8, 2012.....and as of today's date, july 8, 2013(8 months later) the dealerships are still saying chrysler has not made the parts available to affect the repair.furthermore, the dealerships are telling me i need not be concerned about the airbags inadvertently deploying, which is contrary to what the recall notice states.my 16-year-old daughter drives this vehicle, and i am very concerned for her safety and want immediate repairs done to this vehicle to ensure she does not experience a crash and/or injury due to this known issue.
2002 jeep liberty.consumer writes in regards to air bag system occupant restraint control module recall notice. The consumer stated chrysler was doing little to provide customers with relief from the potential of un-intended air bag deployment in vehicles determined to have an electrical over-stress condition. As of today, no service, as promised, has been provided and apparently parts for repair were still not available. When the consumer contacted chrysler, they were unable to give him an anticipated parts supply date.
The contact owns a 2002 jeep liberty. Upon entering the vehicle, the contact started the ignition and lightly engaged the accelerator pedal while in park. The air bag inadvertently deployed without warning. The contact sustained minor injuries to the face and upper body due to the air bag deploying. The manufacturer was notified. The approximate failure mileage was 184,901. Updated 11/06/15*lj
The contact owns a 2002 jeep liberty. The contact stated that after starting the ignition, the air bag warning indicator illuminated continuously. There was a recall associated with nhtsa campaign id number 12v527000 (air bags), however the part was unavailable. The manufacturer was notified of the defect and they were unable to provide an expected date for the part. The approximate failure mileage was 95,000.
The airbag light come on and off on a regular bases after stsrting the car
The contact owns a 2002 jeep liberty. The contact stated that while sitting at a traffic stop, there was a loud explosion as the air bags inadvertently deployed without warrant. The contact sustained a concussion and severe injuries to the left shoulder, jaw, neck , and upper back as a result of the air bag deployment. The vehicle was taken to a dealer where the mechanic stated that an electrical defect had caused the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure and current mileage was 48,000.updated 12/4/13
The contact owns a 2002 jeep liberty. The contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
The contact owns a 2002 jeep liberty. The contact received notification of nhtsa campaign id number: 12v527000 (air bags) and contacted the dealer. The dealer advised that the vehicle would not be able to be serviced for at least a year because they had not received the parts needed to correct the failure. The manufacturer was not notified. The contact had not experienced a failure.
The contact owns a 2002 jeep liberty. The contact received notification of nhtsa campaign number: 15v046000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The vin was unavailable.
The contact owns a 2002 jeep liberty. The contact received recall notice nhtsa campaign number: 12v527000 (air bags). The contact was informed that the parts were unavailable. The air bag warning lamp illuminated sporadically. The manufacturer was notified of the issue. The approximate failure mileage was 151,000.
The contact owns a 2002 jeep liberty. The contact received a notification of nhtsa campaign number: 15v046000 (air bags) however, the part for the recall was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. ...updated 02/04/16
Tl- the contact owns a 2002 jeep liberty. The contact stated that she attempted to have the vehicle repaired under nhtsa campaign number: 12v527000(air bags) but was informed that the parts were not available. Also, the contact mentioned that the dealer stated that the parts were on back order. The contact felt that since the failure was reported in november of 2012, there should be a remedy available before october of 2013. The contact had not experienced a failure. The current mileage was 72,107. Kmj
The contact owns a 2002 jeep liberty. The contact received notifications for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure) and nhtsa campaign number: 12v527000 (air bags). The parts needed were not available for over a year. The dealer was uncertain when the parts would become available to service the vehicle under the recall. The manufacturer was not notified. The contact had not experienced a failure.
Notice of m35 recall received via post card on 3/5/13 from our local dealership.i have called the dealership three times and chrysler company customer service two times to see if the part is finally in to fix the airbag circuit so it will deploy properly.no one has an expected date of repair.the most recent calls were made today since our airbag light is now starting to come on periodically.i am afraid to drive the vehicle in light of this new development. Hasn't enough time passed for the part to be manufactured since the recall actually came out in january? help!
Airbag light intermittently comes on and off. It begins when i turn the car on, and may turn off while i'm driving around town, then come on again.
The contact owns a 2002 jeep liberty. The contact stated while starting the vehicle, the air bag warning indicator illuminated intermittently. The malfunction also recurred when the vehicle was being driven at any speed. Nhtsa recall campaign id number 12v527000 (air bags) was associated with the failure; however, the part was unavailable. The dealer was unable to provide an expected date for the part. The manufacturer was not made aware of the failure. The failure mileage was unavailable.
Received interim notice of recall #r06/nhtsa 15v-046 over a year ago.the part(s) are still not available.
I'm writing about the safety recall m35/nhtsa 12v-527 airbag system occupant restraintcontrol module letter which i've received at the beginning of the year of 2013. I've contacted the rancho auto group, one of the jeep dealerships in san diego and i took my car to their shop for an inspection. The authorized dealership has informed me that my vehicle requires repair not only for the recall #m35 but also #f23. They were able to fix the issue with the lower ball joint inspection/replacement, but nothing could be done about orc filter circuit due to the parts being currently unavailable. I understand that it might take a few days or maybe a few weeks to get these parts ordered, but its been over six months since i took my car to rancho auto group and nothing has been done yet. I've filled complaints over the phone, i've called the customer service a few times and the response it is always the same, 'i'm sorry, but the parts are still not available. I am really frustrated about this whole situation, not only because its been over nine months since i received the first chrysler's letter, but specially because no one can tell me when my car is going to be repaired! i took my car to a private mechanic, and he told me that if i get involved in a car accident, the airbag won't go off. This is really serious, i can die because of this failure which has already been diagnosed as part of the recall #m35.however, your rep has told me that if i get involved in an accident the air bag will go off. So, who should i trust? i just don't feel safe driving my car! i want to sell it but i can't before it gets fixed.who is going to buy a car with a safety issue? no one! so, i'm not only stuck with a car that needs to be fixed, i am putting my own life in risk by driving a car that is unsafe. That's unacceptable. Something has to be done!
The contact owns a 2002 jeep liberty. The contact received a notification for recall nhtsa campaign number: 13v252000 (fuel system, gasoline, structure, air bags). However, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Had just come to a stop at a stop sign and the driver and passenger front air bags deployed.driver received extensive bruises and cuts on stomach both hands and arms as well as burns on face and arms.added 1 injury.pco.
Takata recall. The contact owns a 2002 jeep liberty. The contact received notification of nhtsa campaign number:15v046000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
The contact owns a 2002 jeep liberty. While driving 35 mph, the air bag and check engine warning indicators illuminated. In addition, the air bag indicator illuminated intermittently. The contact received notification of nhtsa campaign number: 15v046000 (air bags) around march of 2015. The dealer (major world, 43-40 northern blvd, long island city, ny, 11101) was contacted at 866-614-2884 and stated that the earliest they could accommodate to diagnose the vehicle and schedule an appointment was a month away. The manufacturer was not made aware of the failure. The failure mileage was approximately 157,000.
2002 jeep liberty.consumer writes in regards to air bag system occupant restraint control module recall notice. The consumer received a recall notice in late 2012, early 2013. The consumer continued to drive the vehicle, while waiting for chrysler to notify him, as to when the parts would be available. On or about august 4, 2013, the air bag light illuminated and it continued to come on every time the vehicle was driven, usually after a minute or two after starting to drive. The light would go out, and come back on. There was also a beep, when the light illuminated.
Takata recall. The contact owns a 2002 jeep liberty. A week after the vehicle was repaired for an air bag recall, the air bag warning indicator remained illuminated. The dealer diagnosed that the vehicle would need to be re-diagnosed to determine the cause of the failure. The contact later received notification of nhtsa campaign number: 15v046000 (air bags) and was to check with the manufacturer concerning the dealer's recall repair and the recall notice. The failure mileage was not available. Parts distribution disconnect.
The contact owns a 2002 jeep liberty. The contact stated that the air bag warning light illuminated. The contact received notification of nhtsa campaign number: 15v046000 (air bags) and stated that the parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 140,000.
The contact owns a 2002 jeep liberty. The contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2002 jeep liberty. The contact stated that the air bag warning indicator illuminated. The contact received notification of nhtsa campaign number: 15v046000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 166,000.vin tool confirms parts are unavailable.
The contact owns a 2002 jeep liberty. The contact stated that the air bag warning light illuminated. The dealer advised that parts were not available for nhtsa campaign number: 15v673000 (air bags).the manufacturer was not notified of the failure. The approximate failure mileage was 110,000. Vin tool confirms parts not available.
August 08, bought my 02 liberty. Took about 1.5 years to drive it because of an accident - that's why i bought the liberty. About 1 year later the idle air control valve went out, had to replace it. There's been other, minor things, like when accelerating, feels like someone bumped into me. Sometimes are worse than others. Often feel a "vibration."within months of being 1 year of replacing the iav, began to get extremely bad gas mileage - about 187m to a tank. Not sure why. Replaced the spark plugs, did a lof, inspection, etc.. Almost exactly 1 year from replacing the iav, check engine light came on. Was on for 1-1.5 days. I decided not use it until i could get it to the mechanic. Next morning, was going to the store & the light was off! but when i pulled into a parking space, it died.this sort of things happened before, db cluster being "faulty." other things [vacuum seal leak, etc] never prompted the lights on. Had to replace the iav again & it ran fine. Recently, been getting that "kicking" feeling & like my car is running "rough".today, i noticed the airbag light was stuck on. Checked the manual, it said to have the airbag system checked. I was nervous about driving - had an odd feeling the airbag would deploy - moved my seat back just in case. Since the accident, i get anxiety over these things. Luckily, no deployment. Got it home, turned it off, waited, turned it on, waited a few seconds and the light turned off this time. Went straight to my computer only to find these recalls and investigations - one being the steering - last week had a nerve-wracking experience, my car began to swerve turning left onto the freeway, it was raining, so, i slowly merged. Wasn't until it straightened out that it began to swerve, almost like losing control, didn't feel like a "slip." but i just assumed it was. Also, the seat belts don't seem to stay click in at times.
The contact owns a 2002 jeep liberty. While driving approximately 10 mph making a right turn, the vehicle made a grinding noise, lunged forward, and stopped in the middle of an intersection. The vehicle was towed to an independent mechanic. The technician diagnosed that the ball joints on the front passenger side failed and damaged the front passenger side tire. The vehicle was repaired. The contact received notification of nhtsa campaign numbers: 06v288000 (suspension), 12v527000 (air bags) and 15v046000 (air bags); however, the parts needed to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the failure. The approximate failure mileage was 70,000. Ma 10/5
The contact owns a 2002 jeep liberty. The contact stated while driving 45 mph the vehicle hydroplaned and crashed into a telephone pole. The air bags did not deploy and the seat belt did not restrain. The contact sustained a fractured nose and several bruises, as well as contusions. The vehicle was not repaired. The failure mileage was not known. The vin was not available.
The light flash on and off. Air bag light still on, the power window of bag door don,t work, the rear cargo door don,t open, the stopper rubber close the shock absorber (front) blow away, etc etc etc are factory defects all, the liberty is a junk, the cia should take back and refund the money.
The contact owns a 2002 jeep liberty. The contact stated that the air bag warning light illuminated. The vehicle was taken to the dealer for repairs under nhtsa campaign number: 12v527000 (air bags), but the parts were not available. The vehicle was not repaired. The manufacturer was contacted about the failure. The failure mileage was approximately 170,000. The vin was not available.
I received two recall notices from jeep in the fall of 2014 for the defective design for the gas tank location on my jeep liberty.i spoke to the local dealer last fall after getting the second notice.i knew it was a waste of time to contact them after only the first mailed notification, since i knew there wouldn't be parts available.i spoke to the dealer on a visit in the fall after the second mailed notification and the local dealer told me the parts would not be available for quite some time.i left them my name and asked them to contact me if the parts were availabel.in january of 2015, i contacted the local dealer again and they chuckled and told me the parts were not available but they could put me on the growing list they kept at the dealership.so i had not even made it onto the local dealer waiting list yet!to make matters worse, i got a call a week later from a chrysler warranty customer center.i called back after the second call and told them that the dealer had laughed at me just two weeks before when i had asked if the parts were available.in addition to the defective gas tank location, my jeep also has the air bags that can inadvertently inflate (supposedly with a few seconds of warning if you happen to be looking at the dashboard and notice a warning light).i got that recall fixed (a very low cost jumper) last fall.i understand that now my jeep may also have a defective trw airbag inflator.i suspect this was the issue all along but chrysler took the cheapest possible route (a jumper).lastly, i have submitted a formal complaint on the nhtsa web site concerning my headlights going off by themselves while driving at night.they have done this multiple times and normally come back on within 5 seconds.there are many other complaints for this issue on the nhtsa site and yet there has been no recall for this without warning issue.
The contact owns a 2002 jeep liberty. The contact received a notification of nhtsa campaign number: 15v046000 (air bags) however, the part for the recall was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Updated 02/0/16*lj
The contact owns a 2002 jeep liberty. The contact referenced nhtsa campaign id number: 12v527000 (air bags) and the part remained unavailable. The manufacturer was not notified of the problem. The contact had not experienced any failures..... Updated 10-17-13 the problem was fixed on sept 24, 2013
The contact owns a 2002 jeep liberty. The contact stated that the air bag warning light illuminated. The contact received notification of nhtsa campaign number: 15v046000 (air bags) however the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 120,000. Parts distribution disconnect.
Was sent a recall notice of a defect in the occupant restraint control module.# ro / nhtsa 15v-046. I am getting the runaround by jeep. I have made several attempts to contact them and jeep says parts are not available until further notice.i feel my safety as well as that of my family is at risk.
The contact owns a 2002 jeep liberty. The contact stated that while starting the ignition, the air bag warning indicator illuminated continuously. The contact referenced nhtsa campaign id number 12v527000 (air bags), however the part remained unavailable. The manufacturer was notified of the problem and they were unable to provide an expected for the remedy part. The approximate failure mileage was 100,000.
The contact owns a 2002 jeep liberty. The contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the parts needed to perform the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
The contact owns a 2002 jeep liberty. While driving approximately 45 mph, the air bags deployed and the air bag warning light illuminated. The driver sustained a wrist injury that did not require medical attention. A police report was filed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
The contact owns a 2002 jeep liberty. The contact referenced nhtsa campaign id number 12v527000 (air bags) and stated that the part had not been available for the repair for several months. The manufacturer was notified and they were unable to provide an expected date for the remedy part. The contact had not experienced a failure.
Within the last month upon starting my jeep & sometimes while driving it, the airbag light comes on. The airbag has not deployed, but the light comes on periodically. There has been an investigation into the airbags on jeep liberties, but no recall as of yet, so my only option is to pay to have it diagnosed & repaired. If the bag deploys it surely would cause injury or even wrecks if it's unexpected!
The contact owns a 2002 jeep liberty sport. The contact stated that a vehicle crashed into the rear of the contact's vehicle while the contact was sitting at a traffic stop. The front driver's sideair bag failed to deploy. The contact sustained injures to the hip, face and neck. The manufacturer took a complaint on behalf of the contact. The vehicle was destroyed. The approximate failure mileage was 65,000.
We had the m35 recall done at south point chrysler jeep dodge in tulsa ok on approximately august 2, 2014.on september 18, 2014 my daughter was involved in a highway intersection accident where her car sustained front end damage so bad it was totaled.she was driving approximately 10mph and the other car was going 65mph.none of the airbags deployed when the collision happened. The other cars airbags deployed.that car was totaled also.i have several pictures of my daughters car immediately after the collision.the police, fire department and oklahoma highway patrol all were surprised her airbags did not deploy. Subsequently she has sustained a concussion and is having to have several mris and ct scans due to the car accident.i would like to know why her airbags did not deploy at impact. I thought this recall was suppose to take car of airbags from deploying inadvertently but didn't think it would cause them to not function at all. ..updated 07-08-15
The contact owns a 2002 jeep liberty. The contact stated that while driving at an unknown speed, she attempted to brake to avoid a crash. The contact was unable to stop the vehicle and crashed into the front passenger's side of another vehicle. The contact's air bags failed to deploy. The contact was not injured. The contact stated that the vehicle was included in nhtsa campaign number 12v527000 (air bag) but had not been serviced per the recall prior to the crash. The manufacturer was not made aware of the failure. The vehicle was destroyed. The failure and current mileage was 113,000. ...updated 07-10-13
The contact owns a 2002 jeep liberty. The contact received a recall notice for nhtsa campaign number: 12v527000 (air bags) several months ago and stated that the dealer informed him that the parts were not available for the repair. The manufacturer was not notified. The contact had not experienced a failure.
The contact owns a 2002 jeep liberty. The contact stated that the air bag warning light illuminated sporadically. The contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The approximate failure mileage was 170,000.
Our 2002 jeep liberty has had a problem with the airbag system occupant restraint control module for the past 8 months.we received safety recall m35/nhtsa 12v-527 for this problem feb.2, 2013.this recall problem has not been resolved in a reasonable amount of time.
2002 jeep liberty.consumer writes in regards to parts not available to complete recall.the consumer referenced recall 15v046000, 12v527000 and 13v252000.
The contact owns a 2002 jeep liberty. The contact received two notices for nhtsa campaign numbers: 13v252000 (fuel system, gasoline , structure) and 12v527000(air bags), and stated that both recallshad surpassed reasonable time for repair. The dealer stated that the parts were not available. The manufacturer had not been notified. The contact had not experienced the a failure.
The contact owns a 2002 jeep liberty. The contact was driving 40 mph when he crashed into a light pole and the air bags did not deploy. The contact was injured and the steering wheel was bent from the force of the impact. The vehicle was destroyed. The vin was not available. The failure and the current mileage was 64,000.
The contact owns a 2002 jeep liberty. The contact received notification of nhtsa campaign number: 15v313000 (air bags) and stated that the part was not available within a reasonable timeframe to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact was not experiencing a failure.
The contact owns a 2002 jeep liberty. The contact received notification of nhtsa campaign number: 15v046000 (air bags) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified. The contact had not experienced a failure.
Takata recall. The contact owns a 2002 jeep liberty. The contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
The contact owns a 2002 jeep liberty. The contact stated that the air bag warning light illuminated. The contact received notification of nhtsa campaign numbers: 12v527000 (air bags), 15v046000 (air bags)and 13v252000 (fuel system, gasoline, structure); however, the part was not available. The dealer did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repair. The failure mileage was not available.
The contact owns a 2002 jeep liberty. The contact stated that after the vehicle was repaired under nhtsa campaign number: 15v046000 (air bags) and while driving at 25 mph, the air bag warning light illuminated. The vehicle was taken to a dealer but the contact was unsure about what part needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 105,000.
The contact owns a 2002 jeep liberty. The contact stated that nhtsa campaign number 12v527000 (air bags) had exceeded a reasonable time for repair. The contact did not experience the air bag failure; however she was concerned that the air bag could deploy at any moment. The manufacturer confirmed that the part was not available for repair.the current mileage was 121,491. Updated 11/13/13*ljthe recall was completed on 10/15/13. Updated 11/18/13
#1 driver,#2 passenger and #3 person driving vehicle that hit us.feb 10th, 2015#1 was hit by #3, air bag on driver side deployed causing a 6-8 inch cut on the right breast, #1 had stitches.#2 passenger airbag did not deploy, but passenger has a hematoma on is left eye which is effecting his sight in that eye.
The contact owns a 2002 jeep liberty. The contact received notification of nhtsa campaign number: 15v046000 (air bags) and stated that the parts needed were not available. The dealer was uncertain when the parts would become available to service the vehicle under the recall.the manufacturer was notified. The contact had not experienced a failure.
Safety recall m35/nhtsa 12v-527we are the owner of a 2002 jeep liberty effected by the above recall.though this may not be the proper reporting mechanism, we have found no other more appropriate to report the fact that chrysler appears not to be providing parts necessary to this safety defect in a reasonable period of time.we have been in contact with the dealer and now even chrysler.our dealer tells us that they cannot act until chrysler provides parts.this to me seems morally reprehensible if not criminally.what recourse do we have to legally pursue chrysler for their negligence?
Takata recall. The contact owns a 2002 jeep liberty. The contact received notification of nhtsa campaign number: 15v046000 (air bags) however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
The contact owns a 2002 jeep liberty. The contact stated that prior to having the vehicle repaired under nhtsa campaign number: 12v527000 (air bags) however, the air bag warning light illuminated intermittently. Once the recall service was complete, the air bag warning light remained illuminated.the manufacturer was not notified of the failure. The approximate failure mileage was 151,000.
The contact owns a 2002 jeep liberty. The contact received notification of nhtsa campaign number:13v252000 (fuel system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The vin was unavailable. The contact had not experienced a failure. The consumer also stated the parts werenot available for the air bag recall. Updated 12/15/15.
The contact owns a 2002 jeep liberty. The contact received notification of nhtsa campaign number: 15v046000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
R06/ nhtsa 15v-046whitten brothers dealership in ashland virginia has been contacted about this recall since 04/10/2015. I have been told the part is "back ordered", or that chrysler has no availability of the part, or "we'll call you" when the part comes in. Who is going to be responsible when the air bag prematurely deploys, and i and my grandchildren are injured, or even worse, killed. Please direct me to my next step.i feel unsafe driving my vehicle.thank you...[xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
I have an open recall notice r06 for the occupant restraint control module from february 2015.my "airbag" indicator light has come on.i contacted a dealer today and was told that parts are still not available, but that i could make an appointment and have the indicator light investigated at my cost.this is unacceptable.i contacted the fca recall number today and was told that parts will not be available until the first quarter of 2016, somewhere between 2 1/2 and 5 1/2 months from now.i mentioned the airbag indicator light and the fact that my pregnant daughter-in-law drives the vehicle.the advice i was given was that i should contact my dealer about a loaner until the parts arrive.again, unacceptable.
The contact owns a 2002 jeep liberty. The contact stated that the air bag warning light constantly illuminated.the vehicle was not taken to the dealer to check the failure. The manufacturer was notified and stated that there was a recall for the failure under nhtsa campaign id number: 12v527000 (air bags) but the contact's vin was not included. The vehicle was not repaired. The failure mileage was 63,000.
Takata recall. The contact owns a 2002 jeep liberty. The contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
While traveling at 30 mph vehicle was involved in a frontal collision and air bags did not deploy.*mr
The contact owns a 2002 jeep liberty. The contact received notification of nhtsa campaign numbers: 13v252000 (fuel system, gasoline, structure) and 15v046000 (air bags); however, the parts needed to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2002 jeep liberty. The contact had his vehicle repaired under recall notice nhtsa campaign number: 12v527000 (air bags) but the problem with the air bag light persisted. The dealer refused to repair the vehicle a second time. The manufacturer was notified. The approximate failure mileage was 153,000.
Takata recallnhtsa recall number: opens new window takes away from vin lookup section>15v-046 recall date: january 27, 2015manufacturer recall number:r06summary:the airbag system occupant restraint control (orc) module may experience a front airbag and/or seatbelt pretensioner inadvertent deployment. Safety risk:an inadvertent airbag deployment while driving could distract the driver and cause a crash without warning. Remedy:all involved vehicles must have the occupant restraint control (orc) module replaced. If your vehicle still has safety recall m35 (12v-527) or n13 (13v-040) in the "open" status, please schedule your service appointment with a chrysler dealer to perform the repair. If you already had m35 (12v-527) or n13 (13v-040) completed, recall r06 must still be completed once parts become available. Recall status:recall incomplete
2002 jeep liberty.consumer writes in regards to defective air bag system recall notice.the consumer had been in contact with her local dealer since november 9, 2012, about the air bag defect when she first learned of the recall. She explained that the air bag light was on, and she was concerned, since she is a small adult, that must sit close to the steering wheel. The dealer informed her, there was nothing they could do, except to put her on a waiting list, and they would notify her, when the parts arrived. Her last call to the dealer was may 6, 2013 and she was given the same information.
The contact owns a 2002 jeep liberty. The contact received notification of nhtsa campaign id number: 12v527000 (air bags) in the mail and stated that the dealer informed her that the parts were not available for the repair. The manufacturer was not notified. The contact had not experienced a failure.
Oregon police traffic crash report. Jeep liberty.driver swerved tothe right to avoid hittingan animal in the road vehicle ran on the shoulder flipped over and came to rest against a utility pole. *mcthe air bags did not deploy.
The contact owns a 2002 jeep liberty. While driving at 55 mph , the air bag warning light illuminated. The vehicle was not diagnosed or repaired. The vin was included in nhtsa campaign numbers: 15v046000 (air bags) and 13v252000 (fuel system, gasoline, structure) however, the parts needed to repair the vehicle were unavailable. The manufacturer was not made aware of the failure. The failure mileage was 174,000.
While driving on a highway both my front air bags, driver and passenger side, deployed. I had a recall for my air bags and went to a dealership to get it repaired about a month ago. Then this happens. I've contacted the dealership and they are stating there is nothing they can do. I am extremely disappointed in jeep and currently have no car due to the lack of care of chrysler.
The contact owns a 2002 jeep liberty. The contact received notifications for recall nhtsa campaign numbers: 12v527000 (air bags) and nhtsa campaign numbers: 13v252000 (fuel system, gasoline, structure). However, the parts needed were unavailable to service the vehicle under the recall. The dealer was unable to provide an expected date for the parts to become available. The manufacturer was not notified of the problem. The contact had not experienced a failure. Pam
2002 jeep liberty.consumer writes in regards to vehicle air bag recall notice.the consumer received a recall notice in january 2013. Chrysler was unable to give the consumer an estimate as to when the parts would be available.
Air bag light comes on intermittently. I had the r06/nhtsa 15v-046 recall for the orc completed on 9/14/17 and the light still comes on.
2002 jeep liberty.consumer writes in regards to dealership unable to complete occupant restraint control module recall repair due to age/year of vehicle.
The contact owns a 2002 jeep liberty. The contact received recall notifications for nhtsa campaign numbers: 12v527000 (air bags) and 13v252000 (electrical system, electronic stability control, exterior lighting, service brakes, hydraulic, vehicle speed control) and stated that the parts needed were not available to perform the recalls repairs. The manufacturer was notified of the issue. The contact had not experienced a failure.
The contact owns a 2002 jeep liberty. The contact received notification of nhtsa campaign number: 15v046000 (air bags). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
2002 jeep liberty.consumer writes in regards to vehicle air bags system and gas tank recall notices.the consumer was informed the parts were not available for the recall, even though she has been calling since, she received the notice in january 24, 2013.
The contact owns a 2002 jeep liberty. The contact was driving 30 mph when the air bag warning light illuminated. The vehicle was taken to the dealer. The dealer confirmed the passenger side front air bag needed to be replaced. The manufacturer was contacted. The vehicle was not repaired. The failure and current mileages were 90,000.....updated 04/09/12 .the control module was replaced. Updated 06/05/12
I own a 2002 jeep liberty which had them35 recall. "airbag deployment". I had therecall patch done. I have read that the recall patch doesn't fix the deployment issue and that the nhtsa is trackingthe issues that are still happening after therecall repair. On 10-14-2014 this happened tomy liberty. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).*gem
Air bag indicator light comes on intermittently for no apparent reason.
While driving down the road my passenger side airbag deployed, followed about 10 seconds later by my drivers side airbag. I was traveling about 35 mph on a city street at a steady speed and hit no bumps. I was able to pull my vehicle over to the side of the road. I contacted jeep to get them to repair my vehicle and they started a case (#30180485) on sept 24, 2016. I did not hear from jeep again until 10/24/2016 when we received a letter informing us that this was not their responsibility. Since the recall r06 states that the airbag could deploy if not fixed, and i took it to a chrysler service center to have this recall done and was told they did not have a fix for this recall but would contact me when one became available. I was never contacted again by jeep letting me know the repair was available.i do not understand why they refuse to fix the vehicle. I am not looking for this as a warranty repair, but it should be their responsibility based on the failure to fix the recall when i took it to them. Also, since the airbags deployed it did damage to the dash and steering wheel of the jeep which will need repairs also. I don't understand why i should be responsible for this expense, and why jeep is failing to handle this.
The contact owns a 2002 jeep liberty. While driving 35 mph, the driver's air bag deployed without warning or impact. The vehicle was towed to a local dealer (john greene chrysler dodge jeep, located at 910 jamestown rd morgantown, nc 28655). The dealer advised the contact to call the manufacturer. The vehicle was not diagnosed or repaired. The contact sustained a scar on her neck and bruises and burns to the upper body. Medical attention was provided by the contact's primary physician. A police report was not filed. The manufacturer was notified of the failure and informed the contact that they were not responsible. The manufacturer advised the contact to follow-up with the insurance company. The failure mileage was 118,000.
The contact owns a 2002 jeep liberty. The contact received notification of nhtsa campaign numbers:13v252000 (fuel system, gasoline, structure) and 15v046000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2002 jeep liberty. The contact stated that after starting the ignition, the air bag warning indicator illuminated continuously until the engine was turned off. The vehicle was taken to an independent mechanic where a temporary repair was performed. The contact was unsure of the exact repairs. The failure recurred ten days after the repair. There was a recall associated with nhtsa campaign id number 12v527000 (air bags). The vin was included, however the remedy part was not available. The manufacturer was notified and they were unable to provide an expected date for the part to become available. The approximate failure mileage was 120,000.updated 06/18/13*lj
On october 31, 2012 at approximately 5:00 pm (local eastern time), the 2002 jeep liberty, supplementary restraint system airbag on the passenger's side unexpectedly deployed while waiting on a traffic light intersection. The vehicle was not in movement, and was not involved in any type of collision at the time of the incident. There were no bodily injuries reported during the time of the incident. The supplementary restraint system airbag on the driver's side did not deploy during the time of the incident. Airbag warning light had been intermittently illuminated prior to the airbag deployment. Airbag warning light remains illuminated after the 2002 jeep liberty, supplementary restraint system airbag on the passenger's side unexpectedly deployed.
The contact owns a 2002 jeep liberty. The contact stated that the expectancy wait for having the vehicle service per nhtsa campaign number: 12v527000(air bags) had exceeded a reasonable time. The dealer advised the contact that the part was not available for repair and they did not know when the part was going to become available. The contact had not experience a failure.the approximate current mileage was 77,000.
The contact owns a 2002 jeep liberty renegade. The contact stated that while driving 35 mph the air bags deploy without any warnings. The contact mentioned that there was no accidents and the vehicle did not impact any other object. The vehicle was not taken to the dealer. The manufacturer was made aware of the failure who stated that they would send out an investigator to inspect the vehicle. The failure mileage was 150,000.
The contact owns a 2002 jeep liberty. After the vehicle was started, the air bag warning indicator illuminated intermittently. The vehicle was taken to the dealer, but was not diagnosed or repaired. The contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was unknown. Parts distribution disconnect.
Airbag light continues to appear on and off even though recall m35 was performed. 06/17rotors had to be replaced along with brake pads. 04/15passenger side front window regulator repaired 04/13. Not working properly again.a/c condenser replaced 04/13. Not working.
The horn membrane has failed and it will require the entire steering wheel airbag to be replaced or i am stuck with no horn. The horn should not be tied to the airbag.they want 1,500 dollars to replace the airbag with the horn. To date i am without a horn.still no working horn which is an alerting device to other motorists
The contact owns a 2002 jeep liberty. The contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. Updated 07/12/16*ljupdated 07/20/16.
The contact owns a 2002 jeep liberty. The contact stated that while driving 35 mph, the air bag warning lamp illuminated. Within seconds, the air bag inadvertently deployed. The contact was knocked unconscious with his foot remaining on the accelerator pedal. As a result, the vehicle continued to travel at a speed of 60 mph, causing him to crash into a tree. The contact was thrown from the windshield and sustained multiple lacerations and bruising.a police report was filed. The vehicle was taken to a local mechanic. The manufacturer was made aware of the failure and verified that the vehicle was included in nhtsa campaign id number: 12v527000 (air bags: frontal: sensor/control module). The vehicle was under investigation by the manufacturer. The vehicle was destroyed. The failure and current mileage was 160,000.
The contact owns a 2002 jeep liberty. The contact received notification of nhtsa campaign number: 15v046000 (air bags) however, the parts were unavailable to perform the repairs. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. The manufacturer was not notified of the issue. The contact had not experienced a failure. Vin tool confirmed parts not available.
The contact owns a 2002 jeep liberty. The contact received a recall notification for nhtsa campaign number: 12v527000 (air bags). The contact stated that the part needed for the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2002 jeep liberty. The contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
My son was driving a 2002 jeep liberty when the steering wheel jammed on him approaching a curve he slammed the brakes but the vehicle kept skidding until it invaded the other side of the road hit a tree(if not for the tree he would have fallen off the mountain side!!).in no moment did the air bags activate.about 3 or 4 days later i received a safety recall notice f23 - lower ball joints that indicated the ball joints could corrode & separate resulting in a loss of the steering control. I got in contact with the company where they ask for pictures of the accident (which i e-mailed to them) but cannot repair the vehicle (or will forfeit any claims they say)therefore leaving me with no transportation and still having to pay the bank the car loan.i asked the daimler chrysler rep if there was some kind of car assistance program in a couple of occasions and have received no reply plus i have been informed that an appraisal will be done in about 2 weeks from now. Is there anyway this process can be sped up or aren't they suppose to lend me a vehicle until this is resolved?
2002 jeep liberty suddenly accelerated at 10 miles in small parking lotto full throttle at maximum speed rear brakes spinning, and smoke from rear, brakes failed lasted 2 seconds; violent sudden acceleration causing fatal accident.driving with 20yrs of clean spotless driving record. Jeep totaled, no airbag deployed. 10/4/14. Severe injuries; critical injuries.
The contact owns a 2002 jeep liberty. The contact received notification of nhtsa campaign number: 12v527000 (air bags) and the manufacturer was contacted. The manufacturer stated that the parts for the repair were not available. The contact had not experienced a failure.the vehicle was not repaired. The vin was not available.
Have recall on orc filter circuit and the new recall about the gas tank and i can not get jeep to do anything about it. I called the first week in july, 2013 again aug, 2013 and keep getting run-a-round.
The contact owns a 2002 jeep liberty. The contact received notifcation of nhtsa campaign number: 15v046000 (air bags) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. Vin tool confirms parts not available.
Airbag light comes on daily-dealership has no parts to fix possible deployment . I have had car in several times & have been told there are still no parts to remedy the recall.
The contact owns a 2002 jeep liberty. The contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2002 jeep liberty. The contact stated that the recall notice for nhtsa campaign number: 15v046000 (air bags) was received in february of 2015. After contacting the dealer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The contact had not experienced a failure.
Driver side airbag failed to deploy however the passengerside did.collision occured on the front driver side causing about $9500in damage. Scan test completed and the investigatorfor chryslerfound 3 faults in the squib 1 and squib 2 modules, alsosaid that the seatbelt tensioner sensor created a fault which to the computernot to deploy the bag.the belt was fastened at time of crash.
The contact owns a 2002 jeep liberty. The contact stated that while attempting to start the vehicle, the air bag warning light illuminated. The failure recurred on numerous occasions. The vehicle was taken to a dealer, who diagnosed that the module needed to be replaced. The vehicle was not repaired. The vin was included in nhtsa campaign number: 15v046000 (air bags) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 4,000. Vin tool confirms parts not available.
The contact owns a 2002 jeep liberty. The contact stated that while driving 5 mph, the air bag warning lamp illuminated. The vehicle was not taken to the dealer and the manufacturer was not made aware of the failure. The vehicle was not repaired. The failure and current mileage was 108,000.
The contact owns a 2002 jeep liberty. The contact stated that while driving 40 mph, a deer crashed into the vehicle causing the contact to lose control of the vehicle. The vehicle spun around and crashed into a ditch. As the driver's side air bag deployed, it lit thecontact's right armon fire. The contact's arm was severely burned and he was transported to the hospital by emergency medical technicians. The police were notified and a report was filed. The vehicle was destroyed. The manufacturer was notified who advised the contact that the legal department would contact him within two days.the vin was unavailable.the failure mileage was 180,000.
I own a 2002 jeep liberty ltd edition and there are numerous reports on the internet that there are issues with the #2 cylinder valve coming off which in turn beat the #2 piston. I drove my jeep home from work and parked in the garage. About an hour later i started the jeep to leave and low and behold the #2 cylinder blew and created major damage to the piston. There have also been reports of a sludge issue on the 3.7l engines. I have never received a recall notice but after speaking with a man that worked for dodge he confirmed that they did a silent recall on these issues for the 3.7l engine. I spoke with chrysler and they laughed at my issue saying it was considered wear and tear since my miles are at 138,000. I don't think this issue is very funny and it could have caused me to crash if i would have been driving when the cylinder blew. I have recently had to pay over $3000 to get my repairs done and chrysler refuses to help with the issue. Had i of known about the engine issues and all of the recalls on my vehicle i would have never bought the jeep. I am only asking for chrysler to help with at least half of the repair bill if not all of it. This is a defect and if the engine was correct it would have never blown. This issue has caused me 6 weeks of trying to find a ride back and forth to work as well as two absent days at work. This was a manufacturers defect and they should be held responsible. I also received a recall notice on the air bag and have yet been able to get my jeep in for that recall as the dealership has stated that they do not have the parts yet.
The contact owns a 2002 jeep liberty. The contact stated that she received notification of nhtsa campaign number: 12v527000 (air bags) and stated that the parts were not available. The contact also mentioned that she has not experienced any failures in regard to the recall.
The contact owns a 2002 jeep liberty. When the vehicle was started in warm weather, the air bag warning light continuouslyilluminated. The failure recurred on several occasions each time the vehicle was started in warm weather. The contact received notification of nhtsa campaign numbers: 12v5270000 (air bags),13v252000 (fuel system, gasoline , structure), and 15v046000 (air bags); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the failure. The approximate failure mileage was 100,000.
2002 jeep liberty.consumer writes in regards to airbag system occupant restraint control module problems.
Takata recall there is an issue with the air bag dash light stayingon.the jeep dealership does not have an answerwhy the light is on and does not have the air bag module to fix the recall.is this a sensor problem or a module problem.
The contact owns a 2002 jeep liberty. The contact received notification of nhtsa campaign number: 12v527000 (air bags) several months ago. The contact was not able to have the vehicle serviced because the dealer stated that the parts were not available for the repair. The manufacturer was not contacted. The contact had not experienced a failure.
The contact owns a 2002 jeep liberty. Immediately after starting the vehicle, the air bag light illuminated. The contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time to do the recall repair. The manufacturer was not made aware of the issue. The approximate failure mileage was 130,000. Updated 7/21/15
2002 jeep liberty loss of steering control at 40 mph. Causing vehicle to swerve right into a ditch and resulting in a rollover accident. Not drivable total loss of vehicle.injury to driver.
The contact owns a 2002 jeep liberty. The contact stated that nhtsa campaign number 12v527000 (air bags) had an exceeded a reasonable time for repair. The contact recently experienced the air bag light illumination failure and was afraid that the air bag could deploy inadvertently. The manufacturer advised the contact that the part was not available and they did not know when the part was going to become available for repair. The approximate failure mileage was 80,000 and the current mileage was 85,000.
Noticed a split in passenger side air bag after i bought used car air bag light came on in dash .
The contact owns a 2002 jeep liberty. The contact stated that she received notification of nhtsa campaign numbers: 12v527000 (air bags) and 13v252000 (fuel system, gasoline , structure). The contact attempted to contact the dealer to obtain the remedy but the parts were unavailable. The manufacturer was notified of the incident. The approximate failure mileage was 50,000.
The contact owns a 2002 jeep liberty. The contact stated that the vehicle was recently repaired under recall nhtsa campaign number: 12v527000 (air bags). However, the air bag light was still illuminated on the instrument panel. The dealer was made aware of the failure. The manufacturer was not made aware of the problem. The vehicle was not repaired. The failure mileage was 158,659.
The contact owns a 2002 jeep liberty. The contact stated while approximately 40 mph, the horn independently sounded with the illumination of the entire instrument panel. In addition, when the vehicle was in operation the headlights would remain illuminated continuously even though the control mechanism was deactivated. There was a recall associated with nhtsa campaign id number 12v527000 (air bags), however the part remained unavailable. The manufacturer was notified of the problem and they informed that the defects were related to the recall. The approximate failure mileage was 153,000. Updated 07/30/13*lj
The contact owns a 2002 jeep liberty. The contact received notification of nhtsa campaign id number: 12v527000 (air bags) and was unable to have the recall repairs performed. The contact stated that the remedy repairs had exceeded a reasonable time for repair. The manufacturer was contacted and advised that the recall remedy could possibly have been available by march 2013. The contact had not experienced a failure. The current mileage was 80,000.
The contact owns a 2002 jeep liberty. The contact received notification of nhtsa campaign number: 15v046000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The contact stated that the air bag warning indicator illuminated intermittently. The failure mileage was not available.
The contact owns a 2002 jeep liberty. The contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2002 jeep liberty. The contact stated that while approaching a stop sign, the air bags warning light illuminated. The contact was unsure whether the failure was due to the passenger's or driver's side air bags. The vehicle was not diagnosed nor repaired. Neither the dealer nor the manufacturer were made aware of the failure. The failure mileage was approximately 139,129.
The contact owns a 2002 jeep liberty. The vehicle was repaired under nhtsa campaign number 12v527000 (air bags). The contact stated that the air bag warning light remained illuminated; therefore, the failure was not corrected. The dealer advised the contact that the air bag warning illumination was not related to the recall. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 80,000.
Item #1 occupant restraint control (orc).i am chagrined with the tardiness of jeep/chrysler motors corporation in their tardy compliance with this recall (12v-527).originally issued on january 3, 2013, my daughter (former owner of this vehicle) visited a jeep dealer in washington dc.they said "no parts are yet available...we will contact you when they are".at a later day (may 2013) my daughter visited the local jeep dealer (courtesy motor sales, inc., altoona pa) and inquired about the problem...again "we cannot get the parts, they are not available".i purchased the vehicle from my daughter and have visited courtesy motor sales twice since i purchased (latest august 27, 2013) with the same answer "we don't have the parts available and we will contact you when they arrive"!it is inconceivable that replacement parts are not being made available for this very dangerous problem!at the present time i am unable to drive the vehicle as the air bag light is now on constantly and the recall notes that ....."a damaged computer chip could cause the airbag light to illuminate, followed almost immediately by an inadvertent deployment of the front airbags (liberty and grand cherokee)......". The recall notice continues by stating that"inavertent deployment of the airbags may increase the risk of injury and the possibility of a vehicle crash". How many more injuries and possibilities of crashing must it take to get action on this? in conclusion, i cannot understand why your recalls are not being "tended to"in an expedient manner.i am getting "lip service" and you are being ignored.if either of these recall problems do happen, both your organization (for not enforcing in a timely manner) and chrysler motor corporation (for delaying remedy) will be the responsible parties.
I moved to a small town.i have received three recall notices. The nearest dealership that can service my jeep continues to tell me " those parts are not available ". After that, no one would bother to even return my emails. I realize they make no money performing a recall, but why am i to be punished? i found a dealership in medford oregon, about 120 miles away, left my information and i am waiting for a response from them. The recall of my ball joints was fixed immediately. I lived in a large area. So now with three new recalls and no one to fix the issues, what can i do? do you have any influence over these dealerships to make them fix the problems?the way it stands now my steering will go out just as my airbag deploys, causing someone to rear end me, and with the new faulty gas tank recall, a collision will ensue thus blowing up my jeep, me, the faulty air bag, and the recalled steering mechanism!i don't look good in " blown up".anything you can do would be helpful.thank you!
Air bag light keeps blinking off and on, afraid it may deploy while driving. After 2 calls to chryslersince january still no parts to correct this issue.
The contact owns a 2002 jeep liberty. The contact received two recall notifications of nhtsa campaign numbers: 12v527000 (air bag) and 13v252000 (fuel system, gasoline , structure).the contact stated that the parts needed to complete each repair was unavailable. The dealer and the manufacturer were unable to provide an expected date for the part to become available. The manufacturer was made aware of the problem. The contact had not experience a failure.
Problem is intermittent. When i start vehicle airbag warning comes on along with warning chime. If i turn vehicle off and immediately restart it light does not come on.
Takata recall: i was told by covert chrysler dodge jeep ram located at 8107 research blvd. In austin tx 78758 that i would be contacted once parts are available. That was 2014. Covert keptthe notices that were mailed to my home. There were approximately 5 notices. This has now been over a year since my "air bag" warning light first cames on. Warning comes on almost daily.who will be responsible should something happen to me, or another vehicle should there be an accident?i have share pictures of my dashboard with others. And can provide same pictures to you if you can assist.
Driving down street with no stop signs out of corner of eyes i saw a silver car speeding through a stop sign luckily i saw it early and slammed on my brakes, we hit very hard i hit steering wheel my passenger was injured too, my question is im reading that 2002 jeeps airbags go off easily why didn't mine go off, i bought the car when it was 1 year old but never checked if it had any accidents, its suppose to have airbags in the front and passenger seat, could the dealer have sold me a defective jeep.the other driver was speeding causing to hit very hard, why didn't the airbag deploy which would have saved me from hitting the steering wheel (i cant remember what else i hit all i know is i was taken in ambulance to emergency room my passenger drove to emergency room cause she didn't want to be put on as board she has a plate in her hip we are both 64 years old.if my car was defective when i bought it in 2003 i need to do something about it. Im readingthat those 2002 airbags go off very easily why didn't mine. [xxx] .[xxx] bought car in 2003 from royal gate dodge ellisville mo.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Iown a 2002 jeep liberty. Ireceived a recall noticesix months ago and the manufacturer did not send a follow up letter regarding the availability of the parts for the repair. The vehicle was not serviced due to parts not being available. The manufacturer was not notified.i haven'texperienced a failure. The manufacturer will not repair my vehicle until i receive the 2nd notice.
I lost control of the vehicle two days after purchase in the rain while trying to make a right hand turn.the vehicle went straight through the intersection, up and over the curb and into someones front yard.reported to the dealership. Two months later i hadmysecond experience that also happened in the rain.i was trying to come to a stop at a stop sign and could not stop the car.at this time i took the car back to the dealership and they said there was nothing found.the service director at the time referred to it as operator error and thought that i would get used to the vehicle.thenseven months later on january 1, 2003,i lost control of the vehicle on the beltway trying to avoid something in the road.it was raining. I was going the speed limit (55 mph) and my carstarted to spin and ended up going southbound in the northbound lanes and finally crashed into a concrete dividing wall. The air bags did not deploy. I feel very fortunate to be alive and that no one else was hurt.the car was taken to the dealership and it is currently under investigation for possible defects.i feel that i am unable to drive this unsafe vehicle.i have also noticed that the vehicle has a tendency to pull to the right.
Module-occupant restraint part ordered by dealership on august 15, 2014.after 12 weeks of part on back order.received phone call from chrysler that part not available from manufacture and will have to order from another manufacture however it is more than double the price.original price for part was $222.00 and had to be paid for before ordered.new price is $499.00 and also will not order without being paid.should not have to pay additional fees when have already waiting 4 months and is a safety issue.if part on back order then it should be on recall from chrysler and not owners responsibility.
The contact owns a 2002 jeep liberty. The contact stated that after the vehicle was started, the air bag warning light illuminated intermittently. The vehicle was not diagnosed or repaired. The contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 140,000.
The contact owns a 2002 jeep liberty. The contact stated that while operating the vehicle, the air bag warning light illuminated. The vehicle was taken to the dealer, who diagnosed that the occupant restraint control needed to be replaced but the parts were not available. A recall notice was later received in february of 2015 for nhtsa campaign number: 15v046000 (air bags). The manufacturer was not notified of the failure. The failure mileage was 128,400.
The contact owns a 2002 jeep liberty. The contact stated that nhtsa recall number: 12v527000 (air bag) had surpassed the reasonable time for repair. The dealer was contacted and stated the part was not available for repair. The manufacturer was not contacted. The vehicle was not repaired. The contact had not experienced a failure.
Airbag light comes on after 2nd startup of the day.
I was involved in a head on car wreck on july 10, 2005, and the air bags on my 2002 jeep liberty limited fail to go off, nothing was done to correct this problem as the vehicle was totaled as a result of the crash.
This compliant is to inform nhtsa that my local chrysler dealer (centennial chrysler jeep, 9980 e arapahoe rd, englewood, co 80112, 877-216-2706) indicates that they have not received and do not have the repair parts to perform chrysler recall no. 6 r06 / nhtsa recall no. 15v-046 that was released on january 27, 2015. This recall is for replacing the airbag system occupant restraint control module. The dealer reported that they do not know when the repair parts will be available. This delay is unacceptable, especially considering the recall date is over 10 months old. I respectfully request nhtsa inform chrysler to expedite release of these repair parts immediately to rectify potentially unsafe vehicles.
The contact owns a 2002 jeep liberty. The contact stated that the airbag warning light illuminated on the instrument panel. The vehicle was taken to a dealer where the technician diagnosed that the impact sensor needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 132,900 and the current mileage was 133,006.
The contact owns a 2002 jeep liberty. The contact stated that while driving various speeds, the air bag warning indicator illuminated until the engine was turned off. The failure recurred sporadically. There was a recall associated with nhtsa campaign id number 12v527000 (air bags). The manufacturer and dealer were notified and were unable to provide an expected date for the remedy part. The approximate failure mileage was 105,000..updated 09-18-13 after starting the car, the air bag light did not off as it should. It remained on.
I am filing this to get some sort of help and direction to take care of these recalls on this vehicle nhtsa number 13v-252.
Tl- the contact owns a 2002 jeep liberty limited. The contact stated that the driver was traveling 35 mph and crashed into the front passenger side of another vehicle. The air bags failed to deploy. The crash caused head, neck and back injuries to the driver, the front and the rear passenger. A police report was filed and the vehicle was destroyed. The vehicle was not taken to the dealer. The manufacturer was notified of the failure. The failure and current mileage was 102,000. Kmj
I received a notification of the defect in the occupant restraint control module a couple of years ago and every time that i called the dealer, they advised that they did not have the replacement parts.i called them today and they tell me on 3/25/15 that they now have the parts but cannot repair the vehicle until 8/7/15.also - i need to have the "trailer hitch" inspected and likely replaced to avoid fuel leakage if there were a rear-end accident.this is completely unacceptable.what is the point of "recalling" vehicles when they cannot be repaired in a timely fashion?so i should just feel glad that i have a reason to sue someone if a family member is terribly injured or dies in a crash in the interim couple of years.please provide me with an acceptable resolution to this problem.i expect some sort of an answer!
The contact owns a 2002 jeep liberty. The contact received notification of nhtsa campaign number: 15v046000 (air bags) and stated that the part was not available for the recall repair. The dealer did not give a specific date for when the parts would become available. The manufacturer was notified of the issue. The contact had not experienced a failure.
The contact owns a 2002 jeep liberty. The contact received notification of nhtsa campaign number: 12v527000 (air bags). The manufacturer was made aware of the notice and was unable to provide a date of availability for the parts that were needed to complete the recall service. The contact had not experienced a failure. The current mileage was 130,000.
The contact owns a 2002 jeep liberty. The contact stated that the air bag indicator was illuminated in the vehicle. The contact received recall notices for nhtsa campaign numbers: 12v527000 (air bag) and 13v252000 (fuel system, gasoline, structure); however, the parts needed for the repairs were unavailable. The manufacturer was not notified. The approximate failure mileage was 124,000.
The contact owns a 2002 jeep liberty. While driving 30 mph, the contact's vehicle crashed into the rear of another vehicle. The air bags failed to deploy. The vehicle was towed to an independent mechanic. A police report was filed. The contact sustained internal bruising to the chest and a head injury, which required medical attention. The vehicle was not repaired. The vehicle was included in nhtsa campaign number: 15v046000 (air bags). The manufacturer was not notified of the failure. The approximate failure mileage was 200,000.
On 20 may 14, vehicle was brought to waldorf (maryland) darcars (chrysler jeep) after dash air bag icon came on steady. I was told that air bag would not deploy as long as the icon was lit. Occ. Rstr. Control module #56010501-ag needed to be ordered ($266.00 for part only), but the dealership already had 22 on back order....22!...at a single dealership!so now i have to ride around w/o an operable air bag until chrysler comes through with this critical part.makes you wonder how prevalent this problem is.
The contact owns a 2002 jeep liberty. The contact received notification of nets campaign number: 12v527000 (air bags) several months ago and the chrysler group informed him that the parts needed to correct the defect were not available. The manufacturer was notified. The contact had not experienced a failure...updated 08/22/13
The contact owns a 2002 jeep liberty. While driving at various speeds, the air bag warning light illuminated intermittently. The contact received a recall notification of nhtsa campaign number: 15v046000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The approximate failure mileage was 186,000.
I received a recall for occupant restraint control module a year ago and have been trying to get it fixed without any luck. The parts are still not available and it has been over a year. I am unsatisfied with the ability of the dealer to fix my recall in a timely manner.
The contact owns a 2002 jeep liberty. The contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. While driving approximately 15 mph, the air bags deployed without warning or impact. The passenger received injuries to the knee and face. Medical attention was needed. A police report was not filed. The approximate failure mileage was 145,000. The manufacturer was not made aware of the failure. Parts distribution disconnect.
Received recall notice m35/nhtsa 12v-527 in january.called chrysler group recall assistance center on may 24 and was told the part was still not available.they still don't know when it will be.when asked what chrysler suggests a person should do if this is their primary means of transportation, and it is clearly unsafe to drive if the air bag could deploy unexpectedly.i was told that chrysler has no suggestions, and that there have been no accidents or injuries caused by the defect covered in the recall.after reading reports on this website, it would appear as if that is not true information.airbag light stays on while vehicle is running.no failure as of the filing of this complaint.
The contact owns a 2002 jeep liberty. The contact stated that while the vehicle was at the dealer, the dealer informed her that the vehicle was included in nhtsa campaign i.d. Number 12v527000 (air bag) however, the parts needed to complete the recall service were not available. The dealer also advised the contact that the vehicle was not safe to the drive due to the alarm that indicated that the air bag was defective would sound constantly. The dealer advised the contact that when the alarm would sound, the chances of erroneous and sporadic air bag deployment would increase. In addition, the dealer advised the contact that the clock spring was defective and would need replacing however once replaced, the failure persisted and the air bag alarm continued to sound. The manufacturer was contacted and advised that they did not have a remedy available to correct the failure. The failure was not corrected. The failure mileage was 133,000.
Air bag light has been repeatedly turning on and off. There's also a burning smell when it comes on.
The contact owns a 2002 jeep liberty.the contact stated that the air bag warning light illuminated. The contact stated that the vehicle was previously repaired under nhtsa campaign number: 12v527000 (air bags). The manufacturer was not notified of the failure. The approximate failure mileage was 80,000.
The contact owns a 2002 jeep liberty. The contact stated that when the vehicle was started, the air bag warning indicator illuminated. The failure recurred each time the vehicle was started. The vehicle was not diagnosed or repaired. The contact received notification of nhtsa campaign number: 15v046000 (air bags), however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 150,000...updated 11/05/15
I took my 2002 jeep liberty into david dodge in glenn mills, pa to have the m35 airbag recall performed.the airbag light was on. After the recall procedure was performed, the dealership informed me that the light had not gone out and that the front, left impact sensor needed to be replaced ($312).i am reporting this issue so there is a record in case other jeep owners experience the same thing or, if a later investigation reveals a this was a faulty sensor or, as a result of the original m35 airbag recall issue.
Air bag light went on and stays on. Called jeep main corporate offices and they stated that there is not a recall issued yet till january 2013.they said i should wait till january for recall.they say if i choose to take it to dealer before january i would have to outlay the money and that they would reimburse us later if it was deemed a recall. Called local dealer today 11/12 and they said my daughters car is not part of the vehicles being considered. I am getting conflicting data from corporate versus the local dealers. Could you please help ?............[xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The contact owns a 2002 jeep liberty. The contact received notification of nhtsa campaign number: 12v527000 (air bags) in the mail several months ago and stated that the dealer informed him that the parts were not available for the repair. The manufacturer was notified. The contact had not experienced a failure.
The contact owns a 2002 jeep liberty. The contact stated that after receiving notification of nhtsa campaign i.d. Number: 12v527000 (air bags: frontal: sensor/control module), the contact called the dealer to schedule an appointment for recall repairs. The dealer informed the contact that the parts needed for the recall repair were not available. The contact called the manufacturer regarding the availability of the parts and was advised that the parts possibly would not become available until march 2013. The contact stated the air bag light was illuminated for two months prior to receiving the recall notification. The failure mileage was 67,000.
I was driving and my airbag light came on.it's went off and came back on multiple times.is it possible my airbag deploy while driving?kind regards,[xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The contact owns a 2002 jeep liberty. The contact statedwhile driving approximately 35 mph, the vehicle rear ended another vehicle and the air bags failed to deploy. A police report was filed. The contact was taken to a hospital where there were no injuries reported. The vehicle was towed to a private mechanic. The manufacturer was not made aware of the failure. The vehicle was not repaired. The approximate failure and current mileage was 119,000.
I was driving on a city street and highway when my upper and lower arms and ball joints just snapped in half also the whole right side of the vehicle has no electrical working the horn doesn't work so the air bags don't work and the company i got the vehicle from disabled my check engine light so i have no clue what else is wrong with the vehicle the companies name is wheels of success the owner is [xxx]she refuses to help me i have called sent emails text etc no response i got the vehicle from her in november 2016 i haven't had it a year and i have paid for repairs that should of been done before getting it i have paid out more than the cost of vehiclethis has happened twice.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The contact owns a 2002 jeep liberty. The contact received a notice for nhtsa campaign number: 15v046000 (air bag inflater); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time to address the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
I took my jeep in to have recall fixed and they messed up my 4 wheel drive and told me that i have to pay to get it fixed i dont know why they messed with it because all they were suppose to do was put a hitch on the back of my jeep and rewire my air bag i have them go back and fix my 4 wheel drive linkage it was not messed up when i took it in for them to just do my recall.
Air bag light has come on for no reason.i've read that there have been problems with air bags in 2002 jeep liberties deploying prematurely and that the air bag light has been on in some cases.
The contact owns a 2002jeep liberty. The contact stated received notification of nhtsa campaign id number 12v527000 ( air bags). The contact stated that the part needed fro the recall service remained unavailable sincethe expected date of service in april 2013. The manufacturer was notified and was unable to provide the time for the remedy part to become available. The contact had not experienced a failure.
The contact owns a 2002 jeep liberty. The contact stated that her vehicle was included in nhtsa campaign number: 12v527000 (air bags). The manufacturer and dealer were contacted and were unable to provide a date when the parts will be available. The air bag warning light illuminated intermittently. The vehicle was not repaired. The approximate failure mileage was 110,000.
The contact owns 2002 jeep liberty. The contact stated that the air bag warning light illuminated. The contact stated that the vehicle was serviced under nhtsa campaign number: 12v527000(air bags) however, the air bag warning light remained illuminated. The contact also stated that during rain weather, the vehicle hydroplaned when depressing the brake pedal slightly. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 54,000.
The contact owns a 2002 jeep liberty. The contact received a notification of nhtsa campaign number: 15v046000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
The contact owns a 2002 jeep liberty. The contact received a recall notification for nhtsa campaign number: 15v046000 (air bags) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The vin was invalid. The contact had not experienced a failure. Parts distribution disconnect.
On a drive home from my mother's house, i had come to a complete stop waiting to make a left turn on a residential road when i heard a clicking sound.then my seat belt tightened on its own and immediately after that the driver's side air bag deployed.fortunately i was uninjured with the exception of a slight burn on my forearm.
The contact owns a 2002 jeep liberty. The contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2002 jeep liberty. The contact received notification of nhtsa campaign numbers: 12v527000 (air bags), 15v046000 (air bags), 13v252000 (fuel system, gasoline, structure) and stated that the parts needed were not available within a reasonable timeframe to schedule the recall repair. The dealer did not give a specific date for when the parts would become available. The contact waited for an extended period of time and two of the three recalls had not been completed. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. The contact had not experienced a failure.
The contact owns a 2002 jeep liberty. The contact stated nhtsa recall campaign number 12v527000 (air bags) exceeded a reasonable time to be repaired. The vehicle experienced the air bag warning light illumination failure. The contact was afraid that the air bag could deploy. The manufacturer stated that the part was not available for repair and they did not know when the part was going to become available. The failure and current mileage was 125,000.
Upon starting the jeep, the air bag light went off then came back on and stayed on until the jeep was turned off.this was a short 10 minute trip - maybe 5 miles. This happened again the next day (today).i made one other trip in between where this did not happen.this has never happened before.occasionally the overhead lights will flash on/off as well.i had the battery harness replaced within the last year.not sure if that is related or not.
The contact owns a 2002 jeep liberty. The contact received notification of nhtsa campaign numbers: 12v527000 (air bags) and 154046000 (air bags). The contact stated that the vehicle was taken to the dealer for repair; however, the dealer stated that the part was faulty and would notify the contact when the part was available. The contact stated that the part to do the repair was not made available in a reasonable amount of time. The contact had not experienced a failure.
The contact owns a 2002 jeep liberty. When the vehicle was started, the air bag warning indicator was consistently illuminated. The failure recurred each time the vehicle was started. The contact received notification of nhtsa campaign number: 15v046000 (air bags), however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 161,000.
Jeep sent me noticeback in jan. 2013 that my jeep had a safety recall for m35/nhtsa 12v-527 notification m35.it states airbag could deploy while driving the jeep. Goes on to say parts are not available for remedy at this time.after following up 8 months later still not parts? what good is a safety recall if someone is not ensuring they have parts or are making parts in a timely manner??????also the other recall that applies about the fire issue if hit in rear.i have heard nothing on that one.???the one they recently agreed to correct this summer.no incident has happened yet.just want to get this corrected and it seems to be an excessive amount of time.
Recall 15v-046ithas been 7 months with no remedy in sight. This recall should be added to the nhtsa suit against fiat chrysler automotive. We are driving potential time bombs as the air bag could deploy at any given moment causing the driver to lose control of the vehicle, not only harming the occupants but also other people nearby.the nhtsa has a duty to push this manufacturer to make these repairs a top priority or get these vehicles off the road.
Consumer stated that when they was hit at 40mph in the front center of the vehicle the air bag did not deploy causing minor injuries to the consumer.
Their is recall on this jeep,my air bag lights keep coming on,once in a while.i drive it every day ,sometimes with that light on.it has been 6 months now and i am starting to worry about it.i am 70 years old and do not want to crash the car.my local dealership tells me no parts yet.whats up with that. I need that fixed please.
Takata recall. The contact owns a 2002 jeep liberty. When the vehicle was started, the air bag warning indicator illuminated. The vehicle was taken to the dealer where it was diagnosed that the clock spring failed and needed to be replaced. The vehicle was repaired, but the air bag warning light remained illuminated. The manufacturer was not made aware of the failure. The failure mileage was unknown.
The contact owned a 2002 jeep liberty. While driving 45 mph in inclement weather, the driver lost control of the vehicle and it slid into a concrete barrier. The air bags failed to deploy. The driver sustained face injuries that required medical attention. A police report was filed. The vehicle was towed from the crash scene and was completely destroyed. The manufacturer was not notified of the failure. The vin was included in nhtsa campaign number: 15v046000 (air bags). The failure mileage was 120,000.
The contact owns a 2002 jeep liberty. The contact stated that he attempted to have his vehicle repaired under nhtsa campaign number: 12v527000 (air bags) but was informed that the parts were not available. The contact felt that since the failure was reported in november of 2012, there should be a remedy available before february of 2014. The contact stated that the manufacturer had exceeded a reasonable time for repair.the contact had not experienced a failure.
I received a recall from chrysler but my dealer do not responds to my request to change the defect part (ocr) occupant resistant control.
The contact owns a 2002 jeep liberty. The contact received a recall notice for nhtsa campaign number: 12v527000 (air bags) however, the part needed for the repair was unavailable. The dealer did not know when the part would arrive. The contact had not experienced a failure.
The air bag light is on and we took the vehicle in to have the recall fixed (orc module)the dealership installed a jumper wire as part of the recall but said the orc module is bad. I contacted jeep corporation about getting the module replaced but they said it had not been recalled, just the filter for it.after checking online i have found several people who have been told the same thing and it seems to me the so called "fix" is not the actual problem.the dealership wants $460 to replace the module which in my opinion is what should have been recalled. I am sending this as a way of documenting what has been done and not done if the air bags malfunction as i have read in my research.
The contact owns a 2002 jeep liberty. The contact received notification of nhtsa campaign numbers: 12v527000 (air bags), 13v252000 (fuel system, gasoline, structure), and 15v046000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.update 01/13/16 maupdated 02/05/16*ljupdated 02/10/16., updated 03/23/18
2002 jeep liberty. Consumer air bags deployed while traveling 5 mph. *njthe air bags deployed for no reason. The consumer received abrasions to his arm.
The contact owns a 2002 jeep liberty. The contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
I received a recall notice m35/nhtsa 12v-527 months ago.i went to the local dealer in owatonna, mn about 1-2 months after i got it,this last summer,and was told they do not have the parts yet!they told me they would send me another notice when the parts come in.i have yet to receive any such notice.a friend of mine also has a jeep, and said he went to the faribault location, where he lives,and they fixed his jeep right away.mine still has not been fixed.can you contact them and see what the problem is?owatonna jeep dealerif you need to contact me, please do so by email, i am seldom by my phone.
The contact owns a 2002 jeep liberty. The contact received recall notice nhtsa campaign number: 12v527000 (air bags)in the mail several months ago and stated that the dealer informed him the parts were not available for the repair. The manufacturer was notified. The contact had not experienced a failure. Updated 09/18/13*lj
Takata recall. The contact owns a 2002 jeep liberty. The contact received notification of nhtsa campaign number: 15v046000 (air bag) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2002 jeep liberty. The contact stated that the air bag warning indicator illuminated intermittently. The failure recurred whenever the vehicle was in operation. The dealer was unable to repair the vehicle because the part needed to complete the repair, which was unknown to the contact, was not available. The contact referenced nhtsa campaign id number: 12v527000 (air bags), but did not confirm with the manufacturer if the vehicle was included in the recall. The manufacturer was not notified of the problem. The failure mileage was unavailable.updated 8/26/13
The contact owns a 2002 jeep liberty. The contact stated that there was a recall associated with nhtsa campaign id number 12v527000 (air bags) and the part needed to complete the repair was unavailable. The manufacturer was notified and stated that the remedy part would be available in approximately two months. The contact had not experienced failure related to the recall defect.updated 7/8/13
The contact owns a 2002 jeep liberty. The contacts vehicle was repaired under recall nhtsa campaign 12v527000 (air bags) and he was advised that the air bag light continued to illuminate. The manufacturer was notified of the failure. The approximate failure mileage was 178,000.
In january 2013 i received an interim safety recall m35/nhtsa 12v-527 for my 2002 jeep liberty. The recall deals with the orc, occupant restraint control module which if stressed will cause the airbag to inadvertently deploy.continual contact with my dealership advises that the replacement part is not available, and no direction from chrysler gives an anticipated date when the part will be secured. The air bag indicator light intermittently does come on in my vehicle while the car is in drive. I have only one car. I am employed. I believe this delay is unconscionable and jeopardizes not only my life but others who might be injured should this cause an accident. The story that chrysler is 'working' with the manufacturer doesn't fly anymore. More than six months time should be enough to begin to supply the replacement part.
Driver side airbag did not deploy during frontal off-set collision, only pass. Side did.faults were found in driver side seatbelt tensioner and open circuit faults also found.chrysler is not cooperating with our safety failure and is maintaining that only 1 airbag was supposed to deploy, this was stated in a letter which also denied the faults that had been already found.chrysler will not return our phone calls at this time and the letter sounds like a cover-up.the only assistance we are receiving about this major safety defect has been from our dealership who is also trying to contact the chrysler rep for us.
The contact owns a 2002 jeep liberty. The contact stated that nhtsa campaign number 12v527000 (air bags) had an exceeded a reasonable time for repair. The contact received the recall notification in march 2013. The dealer advised that the part was not available for the repair. The contact had not experienced a failure with the air bag. The vin was not available.
The contact owns 2002 jeep liberty. The contact stated that while driving at approximately at 65 mph the contact stated the air bag warning light illuminated. The contact stated the air bag warning light illuminates intermediately. The vehicle was not taken to the dealer for a diagnostic testing. The manufacturer was not made aware of the failure. The vehicle was not repaired. The approximate failure mileage and the current failure mileage was 126,000. Updated 12/14/12 the consumer stated chrysler has been contacted and the vehicle is awaiting recall (2013). Updated12/19/2012
I see there are two recalls in my vehicle - one for the air bags and second for the fuel tank having possible leakage.i live on an island and the closest dealer/repair shop that could do work is in another town that would take a week long trip to get there by boat, etc.any suggestions
The contact owns a 2002 jeep liberty. The contact stated that the air bag warning indicator illuminated on the instrument panel continuously until the engine was turned off. The vehicle was included in nhtsa campaign id number 12v527000 (air bags) and the dealer was contacted, who advised that the part needed to complete the recall repairs was not available. The contact recently spoke with the manufacturer and was advised that the part remained unavailable and they were uncertain of the release date. The approximate failure mileage was 153,000. ...updated 07-10-13
The contact owns a 2002 jeep liberty. The contact received notification of nhtsa campaign i.d. Number: 12v527000 (air bags), which advised that a second letter would be generated to advise consumers of when the necessary parts would become available.the contact called the manufacturer regarding the availability of parts and the manufacturer advised that they were not sure as to a specific date when the parts would become available. The contact had received the recall notification two months prior to contacting the manufacturer with the inquiry. The contact had not experienced a failure.
The contact owns a 2002 jeep liberty. The contact received a recall notification for nhtsa campaign number: 12v527000 (air bags) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
The contact owns a 2002 jeep liberty. The contact stated that the air bag warning lamp flashed intermittently for an extended period of time. The contact received notification of nhtsa campaign numbers: 13v252000 (fuel system, gasoline, structure) and 15v046000 (air bags) and stated that the parts needed were not available for several months. The dealer did not provide a specific date for when the parts would become available. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repairs. The failure mileage was not available.updated 5/12/15 updated 10/4/2017
The airbag light on my daughters jeep liberty remains on at all times.
The contact owns a 2002 jeep liberty. The contact received a recall notification for nhtsa campaign number: 15v046000 (air bags) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. The vin was not available. Parts distribution disconnect.
The contact owns a 2002 jeep liberty. The contact received anotification of nhtsa campaign number: 15v046000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owned a 2002 jeep liberty. The contact stated that the vehicle rolled over while attempting to make a turn. The seat belt pretensioner failed to tighten and the air bags deployed, but did not inflate completely. The vehicle was towed to a salvage yard and deemed destroyed. A police report was filed. The manufacturer was not notified. There was one fatality. The driver suffered from broken ribs and facial deformation. Medical attention was received. The vehicle was included in nhtsa campaign number: 15v046000 (air bags). The failure mileage was not provided. Updated 12/04/17
The contact owns a 2002 jeep liberty. The contact received a recall notification for nhtsa campaign number: 15v046000 (air bags). The part needed was unavailable to perform the recall repair. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2002 jeep liberty. The contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.update ma 01/13/16 update4/18/18
Nhtsa campaign id#01v311000id#01v373000have not been notified by chrysler of these. Had 2002 jeep liberty since dec 2001vin#[xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The contact owns a 2002 jeep liberty. The contact stated that after receiving notification of nhtsa campaign i.d. Number: 12v527000 (air bags:frontal:sensor/control ), the contact called the dealer to schedule an appointment. The dealer stated that the parts needed to complete the repair were not available to remedy the recall. Six months later, the parts were still not available to remedy the recall. The contact did not call the manufacturer. The failure mileage was 87,000.
The contact owns a 2002 jeep liberty. The contact stated that air bag warning light illuminated. The vehicle was taken to a dealer where the mechanic was unable to diagnose the vehicle. The vehicle was not repaired. The manufacturer was notified. The approximate failure mileage was 60,000. The current mileage was 125,000.returned by usps on 11/14/2013. Second attempt on 11-14-2013 failed.
The contact owns a 2002 jeep liberty. The contact received notification of nhtsa campaign number: 12v527000 (air bags) and nhtsa campaign number: 13v252000 (fuel system, gasoline, structure) however, the parts to do the repairs was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The seat beltbuckle on my 2002 jeep liberty started getting stuck in the unlatch position about three months agowhich means i have to dig it out in order to belt myselfin, and it doesn't always work. Due to my unemployment, we tried taking a belt from the back seat and using it in frontbut now my air bag light won't go off. This seems very unsafe to me.
The contact owns a 2002 jeep liberty. The contact stated that while reversing from a residential driveway, the driver's side front air bag erroneously deployed. The contact sustained major lacerations to the face and right hand. The vehicle remained parked at the contact's residence and was not taken to a mechanic. The vehicle was not repaired. The manufacturer was not contacted about the issue. The failure and current mileages were 55,061.
The contact owns a 2002 jeep liberty. The contact received notification of nhtsa campaign number: 15v046000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Updated 02/26/16*ljupdated 03/14/16.
I have 2 recalls on my jeep right now.n46 and r06- i was told today because i lived in winter conditions that the n46 - cannot be installed because there is corrosion in the frame of the car making it impossible for the hitch to be installed.so if i am in a collision and rear ended my fuel tank could explode.the r06 could not be preformed which is the occupant restraint control module because there have been no parts available since february of 2015.so i could be driving and my airbags could deploy which will result in an accident.i called the fca recall assistance center and they were unable to give me a solution to either issue.i took time off of work to have these issues resolved and it was a waste of my day and time not to mention the fact that my vehicle is unsafe to drive.
The contact owns a 2002 jeep liberty. The contact stated that the air bag warning indicator illuminated continuously. The vehicle was previously repaired under nhtsa campaign id number 12v527000 and after the remedy repair was performed, the malfunction persisted. The vehicle was not repaired. The manufacturer was notified of the problem. The approximate failure mileage was 111,000. Updated 11/20/13the dealer claimed they fixed the air bag issue. However, the light was still on, updated 11/16/13
The contact owns a 2002 jeep liberty. The contact received a notification of nhtsa campaign number: 15v046000 (air bags); however, the parts needed for the repair were not available. The vehicle was taken to the dealer who was unable to provide a date for when the part would become available. The contact stated that the manufacturer exceeded a reasonable amount of time to do the repairs. The manufacturer was not made aware of the delay. The contact had not experienced a failure.ma 10/16/15
The contact owns a 2002 jeep liberty. The contact received notification of nhtsa campaign numbers: 06v28000 (suspension), 09v119000 (suspension), 12v527000 (air bags), 13v252000 (fuel system, gasoline, structure ), and 15v046000 (air bags); however, the parts were not available within a reasonable timeframe to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. The contact was not experiencing a failure.
I have experienced a warning light staying on for the air bag system.i took the car to the dealer for this problem a couple of years ago and spent between $300-400 for a repair.in january there was a safety recall by jeep for a problem with the airbag deploying unexpectedly while driving. This is a serious safety concern and my wife and i fear driving the car.i contacted the dealer to schedule the recall corrective action immediately and was told the part to perform the repair was not yet available.i called again in march and was told i would be contacted when the part was available.i called this week, june 6, and was told by the local jeep dealer that they had called chrysler that morning and were told it was indefinite when the part would be available. My wife and i have been limiting our driving for over six months waiting for this recall corrective action.that is unacceptable. People's lives are being put at risk.please take action against jeep/chrysler to require them to immediately provide corrective action.
The contact owns a 2002 jeep liberty. The contact received notification of nhtsa campaign number: 15v046000 (air bags) however, the part to the do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. ..updated 02/01/16
The contact owns a 2002 jeep liberty. The contact stated that when turning the ignition to the on mode, the air bag warning indicator illuminated intermittently. The failure recurred on one occasion. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 120,000.
The contact owns a 2002 jeep liberty. The contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.ma 10/25/15
The air bag light on my dashboard continuously goes on and off while driving. I took it to my dealership, tempe jeep in arizona,on 10/04/2012 and was told they could not duplicate the issue. They also stated that there was no record of the incidents in the truck's computer system.i know a recall exists for 2002 jeep liberty's, but according to the dealer my vin is not within the recall.
The contact owns a 2002 jeep liberty. The contact received notification of nhtsa campaign id number: 12v527000 (air bags) and stated that the dealer did not have the parts available for the repair. The manufacturer was not notified. The contact had not experienced a failure.
There was a recall on the front air bags where they would deploy at any time. I took my jeep in around 6-12 months before the incident happened and got the recall fixed but it still went off. I have a remote starter on it and had it running to cool it off before i got in to leave. I was standing not even 10 feet from it and it just went off. I just wanted you to be aware of the fact that i had the recall fixed and it still didn't work.
My jeep has been under recall for the airbags since the notice has come out and i have yet to get it fixed. My airbag light comes on and goes off when being driven. This notice was sent in jan. 2013 and here it is six months later and nothing has been done. For some reason the maker seems to be giving me the run around on parts. Can something please be done so i can get this fixed?
The contact owns a 2002 jeep liberty. The contact stated that the air bag warning light illuminated, which resulted in the vehicle failing the state inspection. The contact mentioned that the vehicle was previously repaired under nhtsa campaign number: 12v527000 (air bags); however, the remedy failed to correct the failure. The manufacturer was not notified. The vehicle was not repaired. The approximate failure mileage was 108,906.
The contact owns a 2002 jeep liberty. While driving at an unknown speed, the air bag warning light illuminated. The vehicle was not diagnosed or repaired. The contact received notification of nhtsa campaign numbers: 13v252000 (fuel system, gasoline, structure) and 15v046000 (air bags); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 126,000.
The contact owns a 2002 jeep liberty. The contact received notification of nhtsa campaign number: 15v046000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue.the contact had not experienced a failure. Vin tool confirms parts not available.updated 02/18/16*ljupdated 02/23/16.
Air bag stays on.i took to dealer in fairbanks, ak.was told there's a recall but no remedy yet.however, they could fix it for $1,000.since i did not choose to pay $1,000, they made me sign a form indicating i'm aware that the airbags may not deploy in an accident.how is it they can fix it if i fork over $1,000 but not able to as a recall?so now i'm going drive for months until they get a remedy just like the hitch problem.both of which are serious safety issues.
The contact owns a 2002 jeep liberty. The contact stated that the air bag warning light illuminated. The contact received notification of nhtsa campaign number: 15v046000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was unknown.
The contact owns a 2002 jeep liberty. The contact stated that the air bags lights would flicker on and off. The manufacture was notified who filed a case on the contact's behalf (case number: 22462754) and offered no further assistance. The failure mileage was 151,000 and current mileage was 151,840.
Air bag light comes on randomly. I am aware of an investigation that is underway concerning random airbag deployment after a the light illuminates.i felt i needed to report this.
The contact owns a 2002 jeep liberty. The contact received notification of nhtsa campaign number: 15v046000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Ma 10/23/15
Airbag light randomly comes on and off!after i went to the dealer for airbag control module needed to be replaced due to a recall, which is free repair, but after the repair, the airbag light is off/on the dealer said that i have to pay $199 to fix the diag.
The contact owns a 2002 jeep liberty. When the vehicle was started, the air bag warning indicator was consistently illuminated. The failure recurred on several occasions. The contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 162,000. Parts distribution disconnect.
The contact owns a 2002 jeep liberty. While in park, the air bag warning light illuminated. The vehicle was not diagnosed or repaired. The vin was included in nhtsa campaign number: 15v046000 (air bags); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 110,000.updated 11/18/15*ljupdated 12/10/15.
Safety recall notice received, yet no action by chrysler to provide replacemetn parts to dealers.ocr recall received, yet fca delays delays delays with no replacement parts to dealer.this is long overdue.
The contact owns a 2002 jeep liberty. The contact stated that while driving 40 mph, the driver side air bag inadvertently deployed. The vehicle was towed to the dealer, who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 160,480.
My friend and i were driving to the movie theater in her 2002 jeep liberty, when we were stopped at a stop light.her car made a beeping noise, which was very unusual because it has never ever done that in the 5 years she has driven it, and then the word "air bag" popped up on her car's dashboard.we both looked at each other with very confused expressions and then without any warning the driver side front airbag exploded in both our faces.we were extremely lucky that we were stopped at a stop light and neither of our faces were close enough to the steering wheel to get seriously injured, but this was extremely alarming and shocking for both of us.my friend, the driver, has red marks from impact on her left thigh and upper chest.i am completely outraged by this!i have done my research in this particular defect happening in other 2001-2004 jeep liberty vehicles, and apparently this same exact problem has the possibility of affecting as many as 386,873 people.so the real question is:why have they not been recalled?!?!?!?!?what if my friend and i had been driving at 70+ mph on the highway?!?!?what if we had been on a crowded, busy street when this happened?!?!people could have been seriously injured - or even worse, they could have been killed!!this is not okay for a car to do this!!!!
The contact owns a 2002 jeep liberty. The contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 5/28/15 *taupdated 7/7/2015
The contact owns a 2002 jeep liberty. The contact stated that the air bag sensor illuminated intermittently. The vehicle was previously repaired according to nhtsa campaign number: 12v527000 (air bags); however, the failure was not remedied. Due to the failure, the vehicle was unable to pass state inspection. The dealer informed the contact to bring the vehicle in for further diagnostic testing. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 172,000.
My vehicle shows zero recalls so it had the airbag replacement but the airbag light now comes on which i think indicates that the new airbag has malfunctioned.it seems they still used another inferior airbag product or maybe didn't actually replace the old one. The airbag warning light comes on when the car is cranked and stays on.this started happening a few years agoshortly after the airbag "repair" was made by a dealershipand the airbag warninglight will sometimes be off and sometimes be on.i don't recall the exact date the repair was made but , it seems it was improperly repaired.
The contact owns a 2002 jeep liberty. The contact stated that while driving 2 mph over a speed bump, the driver's side air bag deployed without warning. The vehicle was taken to the dealer and the dealer was unable to diagnose the failure. The manufacturer was made aware of the failure and decided to send an engineer to inspect the vehicle. The engineer concluded that the failure was not a manufacturer's defect. The vehicle was not repaired. The failure mileage was 100,000 and the current mileage was 100,698.
Recallm35/12v-527 air bag system occupant restraint control module.
The contact owns a 2002 jeep liberty. The contact stated that while driving at approximately 35 mph and skidded on ice, the vehicle crashed into an embankment. The air bags failed to deploy. A police report was filed. The vehicle was towed to an independent mechanic. The vehicle was not repaired. The contact received notification of nhtsa campaign number: 15v046000 (air bags), however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 150,000. Parts distribution disconnect.
The contact owns a 2002 jeep liberty. The contact was driving approximately 65 mph and a chime sounded inside of the vehicle. Suddenly the front driver's side air bag deployed. The unintended malfunction occurred without any impact. The vehicle was towed to an authorized dealer for diagnostic testing. The contact was waiting for a response from the manufacturer pertaining to the repairs. The approximate failure mileage was 110,000. Veh is currently at north point jeep in winston salem, nc for repair.raining on event date, but no prior water/leakage issue.no prior abl issue.no off-road/off highway usage.pco
The contact owns a 2002 jeep liberty. The contact stated that the air bag warning indicator illuminated intermittently. The contact received a notice for nhtsa campaign number: 15v046000 (air bags); however, the part needed to remedy the vehicle was unavailable. The manufacturer was made aware of the issue. The contact had not experienced a failure.updated 09/21/15*lj
The contact owns a 2002 jeep liberty. The contact received notification of nhtsa campaign number: 15v046000 (air bags) however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
The contact owns a 2002 jeep liberty. The contact received nhtsa recall campaign number 12v527000 (air bags); however, the parts were not available to perform the repair. The dealer was unable to provide an expected date for the part to be available. The manufacturer was notified of the problem. There were no failures at this time.
Abs light comes on & off intermittently.no deployment & car has never been in a crash.this has been going on for about two years.time for a recall based on all of the complaints listed here.
The contact owns a 2002 jeep liberty. The contact received nhtsa recall campaign number: 12v527 (air bags); however, the manufacturer stated the parts were not available. The current mileage was 75,000.rvk
The contact owns a 2002 jeep liberty. The contact received notification of nhtsa campaign number: 09v119000 (suspension), 12v527000 (air bags), 15v046000 (air bags), and 13v252000 (fuel system, gasoline, structure); however, the part needed to do the repair was unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The contact had not experienced a failure.
The contact owns a 2002 jeep liberty. The contact received notification of nhtsa campaign number 12v527000 (air bags) january 2013. The manufacturer was contacted and they advised that the part needed for recall service was not available and could not provide an estimated expectancy time of when the part would become available. The contact stated that the recall service had exceeded a reasonable time. The contact had not experienced a failure.
The contact owns a 2002 jeep liberty. The contact received notification of nhtsa campaign number: 15v046000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The vin was not available. Updated 11/20/15*ljupdated 12/09/15.8jb
The consumer was traveling about 35mph on the highway and another vehicle hit him from behind.the dual airbag didn't deploy at all.please fill in additional information dealer is aware of the problem. Ts
The contact owns a 2002 jeep liberty. The contact stated that she received notification of nhtsa campaign number: 12v527000 (air bags) but the parts were not available to complete the recall service. The contact had not experienced a failure.
I received a recall notice in april 2013 in regard to airbag problem on a 2002 jeep libertyhave contacted chrysler corp, several times and as of today august 2nd 2013 have had no repair or response from chrysler corp this is unacceptable as far as i'm concerned.if i'm injured or a family member is injured or killed because of this issue there will be a lawsuit filed on behalf of it there is no reason this issue has taken so long to fix.ford motor just got fined 17 million dollars to day for the same situation, by not notifying and repairing in a timely mannerchrysler should be made to buy these vehicles back from customer.
We received a recall notice (notification code m35) some months back concerning inadvertent deployment of front airbags.i called the dealership to get it repaired and they said they didn't have the parts.i called the chrysler group recall assistance center and they basically said the parts weren't available, so here we are months later with no resolution.and now i hear about the gas tank and chrysler not responding to request for recall.so i am stuck with this car that has multiple problems.
The contact owns a 2002 jeep liberty. The contact received a recall notification for nhtsa campaign number: 15v046000 (air bags) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Airbag warning light as well as an audible tone began intermittently alerting in this car. Dealership is able to confirm airbag fault codes, but is not able to fix the car after repeated attempts and one $500.00 repair that failed. Chrysler group llc has refused to provide any assistance. My vehicle remains at the dealership with no action being taken and has been there for more than four months. No one at chrysler group llc or the dealership can as much as assure me that it is even safe to drive home. I contacted chrysler group a few time in the beginning and ultimately chrysler called me and essentially said 'your car is ready. Go the dealership and pick it up.' i commented that the dealership had stated that the airbag alerts were still occurring and that fault codes that could not be used to make the repair still existed in the system. Chrysler replied that the dealership had confirmed that codes were in fact present in the system that could not be related to an identifiable repair, and that the airbag warning system was still alerting, but that both situations had nothing to with the recall. I asked specifically how he could simultaneously state that an unidentifiable airbag system fault code existed, but that it categorically was not related to the recall. He became angry and frustrated and instructed me to not question him. It is evident from the aforementioned chain of events that nether chrysler group llc or the dealership are prepared to implement these repairs or actually know what is causing the inadvertent deployment of the airbags in the affected vehicles. There have been as many as 215 reported cases of these inadvertent airbag deployments, and chrysler has proven unable or unwilling to implement the necessary repairs. It is just a matter of time until an innocent individual is seriously injured or killed.
Air bag light illuminated.
Takata recall. The contact owns a 2002 jeep liberty. The contact received notification of nhtsa campaign number: 15v046000 (air bags). The dealer was unable to supply the part beyond a reasonable time frame. The dealer did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact had not experienced a failure. Updated 04/04/16*lj
The contact owns a 2002 jeep liberty. The contactreceivied notification of nhtsa campaign number: 15v046000 (air bags); however, the part to do the repair was unavailiable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2002 jeep liberty. The contact stated that the air bag warning lamp illuminated intermittently. The vehicle was not taken to the dealer. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure and current mileage was 135,000.
The contact owns a 2002 jeep liberty. The contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 11/06/15*ljthe consumer was informed the entire dashboard would need to be replaced. Updated 04/05/16.
Air bag light continues to illuminate on and off. Air bags have not deployed, but continues to come and stay on for several days at a time.updated0 06/26/12
The contact owns a 2002 jeep liberty. While accelerating at an intersection, the contact's niece depressed the accelerator pedal and the air bag deployed without warning. The contact's niece sustained minor burns and cuts to the left arm, which required medical attention. The vehicle was towed to an unknown lot. Because a crash did not occur, the contact's insurance company did not file a claim or conduct an investigation. The dealer and manufacturer were not contacted. The vehicle was not diagnosed. The failure mileage was approximately 175,000.
The contact owns a 2002 jeep liberty. The contact stated that the warning lamp illuminated. The contact received notification of nhtsa campaign numbers: 13v252000 (fuel system, gasoline, structure), 15v046000 (air bags) and stated that the parts were not available within a reasonable timeframe. The dealer was unable to provide a specific date when the parts would become available. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repairs. The contact had not experienced a failure.
Not long before receiving an "interim notification letter" from chrysler re: safety recall m35/nhtsa 12v-527, my jeep's air bag light would come on while i was driving down the road.about jan 2013 i received the interim notification letter telling me that my "occupant restraint control module. . .has a small chance of experiencing an electrical overstress condition.when i received this notification i called my local jeep dealer, interstate dodge-chrysler in west monroe, la.i was told then and every month since that chrysler had not sent them the needed part.on jun 14, parts mgr named steve told me that the part was expected this past month but has not yet arrived.he promised to call me when it was received by interstate dodge.having not heard from him, on july 31 i called him again.i left a message which has yet to be returned.about two weeks ago i received a second notification from chrysler which seemed to indicate that the needed parts were now available.i called interstate dodge and scheduled the service work for this recall.they did the work today, 11/6/13.i was called and told the issue had been repaired.i picked up the jeep and drove it home.i have driven it again only to see that the repair was apparently not completed.the air bag light continues to come on and stay on.i called interstate dodge a few minutes ago and was told that they did the recall work and that the airbag light on the dash is related to another cause.of course, i would be required to return my jeep and pay an undisclosed fee for this repair.i should have been told of this continuing problem when i picked up my vehicle.i was not.i do not trust interstate dodge when they tell me they did the recall work.i do not believe i should have to pay for them to repair my air bag issue since this was the issue to be addressed by the recall.
The contact owns a 2002 jeep liberty. The contact received a notification for recall nhtsa campaign number: 12v527000 (air bags). The contact stated that the vehicle was repaired under the recall. However, after the repairs the air bag light remained illuminated. The approximate failure mileage was 116,100.
Submission from lcdo. Re safety recall m35/nhtsa 12 v-527 airbag system occupant restraint control module. *tgwthe consumer received a safety recall notice several weeks ago. However, the notice stated the parts required to provide a permanent remedy, were currently not available. The notice stated, the consumer would be contacted by mail, with a follow-up notice, when the parts arrived. The consumer decided to contact the dealer, after not receiving a follow-up notice, to have the vehicle inspected anyway. The service appointment was scheduled for march 4, 2013. However, on march 1, 2013, while driving, the passenger air bag inadvertently deployed with a very loud noise,which caused him to crash into another vehicle. The consumer stated the driver's side air bag never deployed. The consumer stated no on came to inspect the vehicle, and he still had not received the follow-up notice.
After a tire failure at 45mph on a parkway vehicle driver lost control and the vehicle rolled 1 complete time. No airbags deployed.
The contact owns a 2002 jeep liberty. The contact received notification of nhtsa campaign numbers: 15v046000 (air bags) and 13v252000 (fuel system, gasoline, structure), but the parts were not available within a reasonable timeframe to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. The contact was not experiencing a failure. Updated 11/12/15*lj updated 1/4/2016
Air bag light on constant even though there has been no accident.
The contact owns a 2002 jeep liberty. The contact stated that the air bag warning indicator illuminated and an abnormal noise was coming from the vehicle. The contact received notification of nhtsa campaign number :15v046000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 118,000.updated 11/19/15*lj
My air bag light kept coming on and off over a span of a couple of weeks, after researching online we found the recall on the air bag sensor. We followed up with chrysler and they told us to call our local jeep dealer to set up and appointment to have it fixed. Our jeep dealer could not do this due to the fact that they do not have the part in stock. We kept calling chrysler and the dealer for the past several months and they both have no answers for us. The part has not been delivered to the dealer to have this recall fixed. My car failed safety inspection and i now have a red r reject sticker on my jeep. The part has been delivered to the warehouses and the jeep dealer said it may still take a couple month to get the part.
The contact owns a2002 jeep liberty. The contact stated that she received notification of nhtsa campaign numbers: 13v252000 (fuel system, gasoline , structure) and 12v527000 (air bags). The contact stated that both recall campaigns had surpassed a reasonable time for repair. The dealer stated that the parts were not available for them to complete the recall on the vehicle. The manufacture was not notified. The contact had not experienced a failure. Updated 3/14/14
The contact owns a 2002 jeep liberty. The contact stated that while driving various speeds, the air bag warning light illuminated intermittently. The contact received the notification of nhtsa campaign id number: 12v527000 in november of 2012 but the vehicle could not be repaired because the part needed remained unavailable. The manufacturer was unable to provide an expected date for the remedy part to become available. The manufacturer also recommended that the vehicle be diagnosed at the owner's expense to verify the malfunction was related to the recall campaign. The failure mileage was unavailable.
The contact owns a 2002 jeep liberty. The contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part was unavailable to perform the repairs. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. The manufacturer was not notified of the issue. The contact had not experienced a failure.
Front passenger side wheel is making a very loud noise everytime i turn the wheel,brought it to 3 different mechanic could not figure it out, my engine light was on because of the fuel tank as well as air bag sign..called the chrysler dealer they gave me a 2 months waiting period. ..
I filed a complaint with a representative from chrysler and it is shown on the previous page..however, a couple of things aren't as i described them to her. We received 3 recalls and took the jeep to mtn. View in ringgold ga on july 28/2014. The recalls were for trailer hitch,air bags and seatbelts..we were there for approximately 4 hours and were told we were ready to leave.a few (3) miles towards home the air bag light came on-we had stopped at a vegetable stand and immediately turned around and went back to the dealer ship..they were not happy..after about 35-40 minutes a guy comes out and said it was our battery!! that we needed to purchase a new one..we left and started home again and just a couple of miles up the road the light came on and has continued to stay on..on the other information the girl took she said we did not take the car back to the dealership-but it was not fixed..i called and filed a complaint because of the harsh treatment and the problem was not solved and because medicine belonging to my husband had been taken out of the console..she suggested i notify chrysler and then gave me and odi # 10618678. Chrysler said it was reported the airbag module and a ball joint had been replaced...
My wife was driving her 2002 jeep liberty home on 28 jan 2016 on ceder road chesapeake va when the drivers side air bag deployed. See was driving the speedlimit when it happened. The jeep dealer has the vehicle and the the case number fro chrysler is 28667697.i've been trying to get them to do something to fix the vehicle and to give a loaner vehicle to use while the jeep is in repair. So far they are saying they are expediting the investagation.
Takata recall/ the last recall that i had performed was r06/nhtsa 15v-046 occupant restraint control module. The recall was completed at bobb's chrysler/cedar lake, in01/16. The air bag light stays on continuously, since the recall was performed. I was told to bring it back in for diagnostics, but would have to pay for the test. I would conclude, this is not standard operating procedure, for your dealerships. Please advise. [xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The contact owns a 2002 jeep liberty. The contact received notification of nhtsa campaign number: 12v527000 (air bags) and stated that the part needed was unavailable to perform the repair under the recall. The dealer was unable to provide an expected date for the part to become available. The manufacturer was not notified of the issue. The contact had not experienced a failure.
I was driving the caron the main road and all of a sudden the passenger seat airbag deployed and after a minute when i was pulling off the road the airbag on my side deployed. The cover hit my arms and it caused me bruises and burns. My sister in law got bruises on her stomach and on her chest too. I didn't know the cause of airbag deployment it just happened.
Continue waiting for months for information on safety recall m35/nhtsa 12v-527 concerning air bags in jeep liberty.
The air bag light on my dashboard continuously goes on and off while driving. I took it to my dealership, tempe jeep in arizona,on 10/04/2012 and was told they could not duplicate the issue. They also stated that there was no record of the incidents in the truck's computer system.i know a recall exists for 2002 jeep liberty's, but according to the dealer my vin is not within the recall.
The contact owns a 2002 jeep liberty. The contact received notification of nhtsa campaign number: 12v527000 (air bag) and stated that the part needed to repair the vehicle was unavailable. The dealer was unable to provide an expected date for the part to become available. The manufacturer was made aware of the problem. The contact had not experienced a failure...updated 02-28-14 the consumer stated the air bag light on the dash had been turning on and off intermittently for a year.
Its been over a year and the part to fix my jeep is still not available.i got second notice of recall , called dealership, they said they didn't know when the part is going to be available.how can i fix my jeep if your company can't comply to have parts for my jeep?i live in ray township, dealer was in romeo .is there a solution ? i hope so before someone , possibly will get hurt.
The contact owns a 2002 jeep liberty. The contact stated that the air bag light illuminated constantly. The contact received notification of nhtsa campaign number: 15v046000 (air bags) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the repair. The manufacturer was made aware of the failure. The failure mileage was 95,000. ...updated 02/19/16 updated 4/23/18
Takata recall. The contact owns a 2002 jeep liberty. The contact received notification of nhtsa campaign number: 15v046000 (air bags) however, the parts to do the repair was unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Part distribution disconnect. Updated 02/15/2017*ct
The contact owns a 2002 jeep liberty. The contact received recall notice nhtsa campaign id 12v527000 (air bags). The contact stated that the recall repair was not made because the parts were not available. The manufacturer was notified; however, they were unable to provide an estimated time that the parts would be available. The vin was not available. The current mileage was 160,000. Updated 06/28/13 the consumer stated the dealer and manufacturer advised there was an issue preventing the procuring of parts necessary to repair the vehicle. Updated 07/02/2013
The contact owns a 2002 jeep liberty. The contact stated that the recall notice for nhtsa campaign number: 13v252000 (air bags) was received in february of 2015. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The contact had not experienced a failure. Vin tool confirms parts not available.
The contact owns a 2002 jeep liberty. The contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
2002 jeep liberty.consumer writes in regards to air bag system occupant restraint control module recall notice.the consumer was informed the vehicle needed a l/f and r/f impact sensor and orc sensor. The dealer stated the parts were not available and they needed to be ordered. The dealer informed the consumer the parts were not covered under the recall.
The air bag warning light in our 2002 jeep liberty comes on intermittently for no apparent reason.we have experienced recurring incidents of this problem since early 2011.we have been unable to correlate any particular conditions or situations that may trigger these air bag warning light events. We have had an auto maintenance facility look for any diagnostic alarms or alerts via diagnostic computer evaluation and their feedback was that there is no apparent or obvious reason for the air bag light to turn on.our concern with this situation is that it may be an indication of a potential airbag defect such as the one currently under investigation by the nhtsa related to random deployment of the airbags in 2002 jeep liberty vehicles.we are the original owners of this vehicle.thank you.
The contact owned a 2002 jeep liberty. While driving 45 mph, the vehicle was involved in a crash and the air bags did not deploy. Prior to the crash, the vehicle was inspected for an unknown recall regarding the air bags. The contact was unable to provide the full details of the nhtsa campaign number. The vehicle was destroyed. A police report was filed and medical attention was required for four injured occupants. The manufacturer was notified of the failure. The approximate failure mileage was 170,000.
The contact owns a 2002 jeep liberty. The contact referenced nhtsa campaign id number: 12v527000 (air bags) and stated that the dealer did not have the parts available for the recall service. The manufacturer was notified. The vin was not available. The contact had not experienced a failure.
Takata recall. The contact owns a 2002 jeep liberty. The contact received notification of nhtsa campaign numbers:06v288000 (suspension) and 15v046000 (air bags); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issues. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2002 jeep liberty. The contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Airbag light stays on
The contact owns a 2002 jeep liberty. The contact received notification of nhtsa campaign number: 15v046000 (air bags) however, the parts were unavailable to perform the repairs. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
While driving on the highway my air bag exploded andmy seat belt locked up. I was able to avoid an accident and get out of the heavy traffic, but i experienced burns and contusions on my arms and chest when the bag deployed. Being 3 months pregnant i'm thankful my injuries were not worse. I went to the hospital for piece of mind but now i'm stressed about the pending bills and fear driving my car.added vin.pco.
My engine failed like most people with a 2002 engine that i have spoken with.this was a bad year for these engines so i can not understand why they were not recalled. Every mechanic knows these engines would fail for no reason.
The contact owns a 2002 jeep liberty. The contact stated that nhtsa campaign number 12v527000 (air bags) had exceeded a reasonable time for repair. The air bag warning light had illuminated and the contact was concerned that the air bag could deploy erroneously and without warning. The vehicle was not diagnosed. The approximate failure mileage was 86,000 and the current mileage was 90,000.
On july 15, 2015 i was traveling on a 4 lane road, in town at approximately 35 mph when the airbags in my 2002 jeep liberty spontaneously deployed.the road was smooth, i hadn't hit my brakes, or struck anything when they deployed.fortunately there was a county deputy sheriff 2 vehicles behind my who stopped to offer assistance and call ems.my injuries were minor.bruising from my elbow to my wrist along with cuts and scrapes on my right arm. I went to the er for an x-ray because of the immediate swelling and the emt who arrived at the scene recommended it to rule out a broken arm.i contacted chrysler, who informed me that my jeep was part of the #r06 recall which involved the random deployment of airbags, and while they can repair my airbags and dash, they can't fix the module that actually caused my airbags to deploy.those parts are not available at this time.in other words, my new airbags could deploy again without warning.i received a recall letter regarding this problem months ago and was told at the time that the parts were not available to repair the problem.i no longer feel safe in my jeep.
Learned thru internet search that there are 2 recalls on my 2002 jeep liberty:(1) unwarranted airbag deployment and (2) possible gas tank explosion if rear-ended.i called the jeep customer service line and talked to a matt, who confirmed both recall items.he said i would receive a letter from jeep telling me how to proceed, but that at this time the parts needed to fix both recall problems were back-ordered.so i am driving a car in which the air bags might explode at any time (my airbag light comes on and off at will) and if i am rear-ended there is a good likelihood that my gas tank will explode.what am i to do if one of these occurs while i'm waiting for the jeep notification and/or replacements part to be in stock?i am afraid to drive my car now, but have no other options available.what do i do?
The contact owns a 2002 jeep liberty. The contact received notification of nhtsa campaign number: 15v046000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2002 jeep liberty. The contact stated that he received notification of nhtsa campaign number: 12v527000 (air bags) and attempted to have the vehicle repaired over several months. The contact stated that the recall service had exceeded a reasonable amount of time. The vehicle was not serviced per the recall. The contact had not experienced a failure.
Chrysler has issued a notice of recall mailed in jan 2013. Chrysler recall #:m35nhtsa recall reference #:12v527000so far no parts have been available by chrysler, and callers to the chrysler group recall assistance center are not being provided with any estimated date for any parts and repairs.for a safety recall, this is unacceptable.chrysler seems to be stalling, or not have any intention of fulfilling their commitment.chrysler should be forced to promptly comply, and communicate completely with their owners.[xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The contact owns a 2002 jeep liberty. The contact received a recall notification for nhtsa campaign number: 15v046000 (air bags) however the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for recall repair. The manufacturer was not notified of the failure. The contact had not experienced a failure. Parts distribution disconnect.updated 04/08/16*ljupdated 05/31/18 consumer stated received "interim" notification letter re: occupant restraint control module r06/nhtsa 15v-046 one year ago. Finally received an appointment with dealer. Updated 05/31/18
The contact owns a 2002 jeep liberty. The contact stated that the vehicle was serviced under nhtsa campaign number: 15v046000 (air bags) at woodstock garage601 n main st, woodstock, va 22664 but the remedy failed to repair the vehicle as the air bag warning light started illuminating after the remedy repairs. The contact stated that only the air bag module was replaced and not the front sensors. The vehicle was not taken back to woodstock garage for an air bag warning light diagnosis/repairs. The contact stated that vehicle failed state inspection and was informed to have the front impact sensors replaced. The vehicle was taken to marlow motor company located at 707 n commerce ave, front royal, va 22630 (540) 635-4158 where the vehicle was not diagnosed due to the diagnostic fees and the contact was informed she would have to pay for the front impact sensors. The manufacturer was notified of the failure but did not offer any further assistance as the vehicle was already serviced under a recall. The failure mileage was approximately 136,000.
The contact owns a 2002 jeep liberty. The contact stated that the air bag warning light would illuminate when the vehicle was turned on and would dim when the vehicle was turned off. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 60,000.
The contact owns a 2002 jeep liberty. The contact stated that the recall notice for nhtsa campaign number: 15v046000 (air bags) was received in february of 2015. After contacting the dealer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2002 jeep liberty. The contact received notification of nhtsa campaign number: 15v046000 (air bags) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2002 jeep liberty. The contact received notification of nhtsa campaign number: 15v046000 (air bags). However, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Ma 10/19/2015updated 11/05/15.
This notice of recall sincejan. 2015 and i have not receive any notice to have this repair. Are we waiting for an accident to happen?
The contact owns a 2002 jeep liberty. The contact received notification of nhtsa campaign numbers: 12v527000 (air bags), 13v252000 (fuel system, gasoline, structure), and 15v046000 (air bags) however, the parts needed to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The air bag warning light comes on and off at random times while driving, it started about three weeks ago. This just happens at random its on for 50 seconds then goes off and then back on again and then off and sometimes it does this for awhile and some times just a few times and then doesn't do it again for a couple of days. This happens at any speed the car is going. It's just totally random.
The contact owns a 2002 jeep liberty. While the contact's daughter was driving approximately 25 mph, another vehicle crashed into the front passenger side of the contact's vehicle. The air bags did not deploy. There were no warning indicators or injuries. A police report was filed. The vehicle was towed to a tow yard. Upon notification of the failure, the manufacturer sent a private investigator to assess the damages on the vehicle. The failure mileage was 168,000.
The contact owns a 2002 jeep grand cherokee. The contact received notification of nhtsa campaign id number 12v527000 (air bags) and stated that the air bag warning light was illuminated.the contact stated that the vehicle was not repaired in a timely manner per the recall. The manufacturer was made aware of the issue, but did not provide an estimated time of arrival for the parts needed to provide the recall repairs. The failure mileage was unavailable.the current mileage was 150,000.
I have been getting these recall for two years and every time i go to the dodge dealer (helms motors in lexington tennessee 38351) they say the same thing "no parts, call you when we get them". Whatam i to do with the recalls? i have six on this jeep and none have been fixed. I thank you for any help you can give me on the problem.
2002 jeep liberty.consumer writes in regards to reimbursement for repairs caused by vehicle m35 related defect. The consumer stated in late december 2012, the air bag warning light illuminated. The vehicle was taken to the dealer, where it was confirmed the occupant restraint control had indeed failed which was consistent with the problem described in recall m35. The consumer has been unsuccessful, at trying to obtain reimbursement.
A head on collision involving a 2002 jeep liberty (vehicle in question) and a late model honda civic, both vehicles moving at approx. 20 mph. Collision resulted in front end damage of both vehicles. Jeep liberty front driver and passenger airbags did not deploy.
Jeep hit another car head on air bags failed to deploy.
The contact owns a 2002 jeep liberty. The contact stated that while driving approximately 35 mph the vehicle went over an embankment and crashed into a tree. The air bags did not deploy. The contact sustained a mild concussion and three fractured ribs. The passenger sustained whip lash, a bruised neck and bruised spinal cord. The vehicle was destroyed. The vin was not available. The approximate failure mileage was 146,000.
The contact owns a 2002 jeep liberty. The contact received notification of nhtsa campaign number: 15v046000 (air bags);however, the part to do the repair was not available. The contact stated that the vehicle experienced the failure listed in the recall. In addition, the air bag light remained illuminated.the contact stated that the manufacturer exceeded a reasonable amount of time to provide the part to do the repair. The failure mileage was unknown.
The contact owns a 2002 jeep liberty. The contact stated that the driver side air bag warning light illuminated. The vehicle was taken to a dealer where it was serviced under nhtsa campaign number:12v527000 (air bags). The vehicle was taken back to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 95,000. In addition, the contact received notification of nhtsa campaign number:13v252000 (fuel system, gasoline , structure) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.updated 5/15/15
The contact owns a 2002 jeep liberty. While driving at various speeds, the air bag warning light illuminated. The failure occurred constantly. The vehicle was not diagnosed or repaired. The contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the recall part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The approximate failure mileage was 130,000.updated 11/04/15*lj
This is takata recall. From last year, my car's airbag light is on sometimes when the weather is hot. On february 24, 2016, my car went to the dealer for repair of the airbag light by the recall, which is free repair, but after the repair, the airbag light is always on. The dealer said that i have to pay $199 to fix the problem. I think they did something wrong because the airbag light is always on now. I called 1-800-853-1403 but they cannot solve the problem.
The contact owns 2002 jeep liberty. The contact stated that nhtsa campaign number: 12v527000 (air bags) had exceeded a reasonable time for repair. The dealer advised that part was not available for repair. The contact had not experienced a failure. The approximate current mileage was 100,000.
The contact owns a 2002 jeep liberty. The contact received recall notice nhtsa campaign number: 12v527000 (air bags) in the mail several months ago and stated the dealer informed her the parts were not available for the repair. The manufacturer was notified. The contact had not experienced a failure.
The contact owns a 2002 jeep liberty. While driving approximately 75 mph, the air bag indicator illuminated and the front driver's side air bag deployed a few seconds later. There were no injuries. The dealer and manufacturer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was 126,445.
The contact owns a 2002 jeep liberty. When the vehicle was started, the air bag warning indicator was consistently illuminated. The failure recurred each time the vehicle was started. The contact received notification of nhtsa campaign number: 15v046000 (air bags), however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 82,000.
The contact owns a 2002 jeep liberty. The contact stated that the air bag light illuminated every time the engine was turned on and remained illuminated at all times. The dealer was not notified. The manufacturer was not notified of the failure. The failure mileage was 70,000 and the current mileage was 80,000.
The contact owns a 2002 jeep liberty. The contact received notification of nhtsa campaign numbers: 13v252000 (fuel system, gasoline, structure) and 15v046000 (air bags); however, the part to do the repair was not available. The dealer placed the contact on a waiting list several months ago and had not heard anything. The contact stated that the manufacturer exceeded a reasonable amount of time to deliver the part. The contact had not experienced a failure.
Accident on march 25th, 2002.the other driver ran a stop sign going 10-15 mph.i was going 45 mph.his toyota camry struck my jeep liberty on the front passenger side.the impact tore the front tire off and ripped out the right front suspension.there was no air bag deployment.i slammed into the dash and had severe bruises on my knees.
The contact owns a 2002 jeep liberty. The contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
I made an appointment two weeks ago to have my vehicle repaired for two recalls at mick's chrysler jeep.i dropped my jeep off this morning for the appointment.i just got off the phone with the service department not even an hour later.they do not have the parts to repair my vehicle.i asked how that was possible since i made the appointment two weeks ago. The guy did not have an answer.so now i have to pick up vehicle, still needing repairs due to 2 recalls (lower ball joints and the airbag orc).
The contact owns a 2002 jeep liberty. The contact received notification of nhtsa campaign number: 15v046000 (air bags). The part was not available within a reasonable time frame so the contact was unable to determine when the vehicle would be repaired. The contact waited for longer than a year to receive the parts from the dealer. The manufacturer was notified and was unable to provide a specific date that the parts would be supplied to the dealer. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2002 jeep liberty. The contact received notification of nhtsa campaign number: 15v046000 (air bags) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer not notified of the issue. The contact had not experienced a failure.
The contact owns a 2002 jeep liberty. The contact received notification of nhtsa campaign number: 15v046000 (air bags). However, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2002 jeep liberty. The contact received notification of nhtsa campaign number: 15v046000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
I own a 2002 jeep liberty and had never heard of a recall on the engine!i did get a notice for the air bag issues months ago and have contacted the local dealer who maintains that the parts aren't available.didn't some other autos have the same problem?have they been fixed?i don't want to have a wreck and the air bags not deploy and then i become a crispy critter.nor do i want the air bags to deploy when i'm driving down the interstate doing between 60 - 70 miles per hour.again, possible crash with burning to death.someone somewhere needs to get chrysler to work.do they need a financial handout? guess i'm gonna have to trade this clunker in and get something other than a jeep.too bad cause i love my jeep.
The airbag light on the console is on and i am unable to clear the code. Please note that i haven't hit anything while driving to cause the light error to be activated. I am reporting this due to the prior reports of air bags being triggered and exploding in 2002 jeep liberty without provocation.i am advocating an air bag product recall for the 2002 jeep liberty.
Air bag light came on and off twice within two minutes.
The contact owns a 2002 jeep liberty. The contact stated that there was a recall associated with nhtsa campaign id number 12v527000 ( air bags) however, the contact was not able to have the vehicle serviced under the recall because the part was unavailable to perform the repair. The dealer was unable to provide an expected date for the remedy part to become available. The manufacturer was not made aware of the problem. The contact had not experienced a failure.
Just purchased vehicle, told by local dealer in early july that there was a recall on lower ball joints, with a national back order on parts, after completing repair 9/24, they stated it needs new steering knuckles at $1094.00. On tuesday 9/25 said it was ready to pick up, i asked if they solved the "air bag" light being on, they said it would be a few more days. They called this morning (9/28) and said they can not give me the vehicle back because the ball joints are now falling out.i asked "since i drove it in, why after you recall repair is it not drive able? they said safety reasons.so now i have a jeep being held hostage, with still no answer for the "air bag" light to be on.something is wrong with these models.
Air bag light is coming on randomly. No pattern of any kind.
Was driving at a speed of 25mp and smoke just started coming out of the engine.i called thelocal fire service, they check it and told me that they did not know whatthe problem was.since than, the car airbag light keeps coming on and off. This is scaring me a lot and every time i take it to thegarage, the people do not give me good answer.
The airbag warning light came on with regularity right after the 2002 jeep liberty sport 4wd was purchased used in april 2007.it was taken to the shop multiple times for repair only to come back on soon thereafter.it is now on continually.
I received a safety recall notice over one year ago for a defective occupant restraint control module. I immediately called the local jeep dealer to schedule an appointment for repair; however, they stated that replacement parts were not yet available. I called one month ago, and, again, parts were not available. For the last 3 weeks, my airbag light has been lighting up for long periods. Please advise.
The contact owns a 2002 jeep liberty. The contact received a recall notification for nhtsa campaign id number 12v527000 (air bags) and the part needed was unavailable to perform the repair. The dealer was unable to provide an expected date for the remedy part to become available. The manufacturer was notified of the problem. The contact had not experienced a failure.
The contact owned a 2002 jeep liberty. While driving and making a left turn, another vehicle crashed into the front passenger side of the contact's vehicle. The air bags failed to deploy. A police report was filed. There were minor injuries that did not require medical attention. The vehicle was towed to a tow lot and deemed destroyed. The manufacturer was not made aware of the failure. The approximate failure mileage was 129,000.
The contact owns a 2002 jeep liberty. The contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
The contact owns a 2002 jeep liberty. While driving approximately 30 mph, the contact noticed that the air bag warning indicator illuminated on the instrument panel. The warning indicator remained illumined until the engine was turned off. The failure occurred three times. The vehicle had not been diagnosed. The manufacturer was not notified of the defect. The approximate failure mileage was 155,900.
The contact owns a 2002 jeep liberty. The contact stated that the air bag warning light illuminated. The contact received notification of nhtsa campaign number: 15v046000 (air bags) and stated that the part was not available within a reasonable timeframe to schedule the recall repair. The contact was informed that the approximate wait time for the recall part to become available would be two years. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The approximate failure mileage was 115,000.
The contact owns a 2002 jeep liberty. The contact received notification of nhtsa campaign number: 15v046000 (air bags) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. . vin look up confirms parts not available.
Takata recall
The fact that replacement airbag modules are "na" with an unknown timeframe for availability should not be acceptable. If a private citizen was knowingly placing other (driving) citizens in danger, what would be the consequences? incarceration, restriction, removal of license, overwhelming fine, all of the aforementioned. Most likely. So how is it that a companyturning enormous profit is allowed to skate on this issue. Should we accept the pithy "well, safety is our main concern, but we are waiting on replacement parts from a supplier"....i don't think so. Chrysler should be compelled legally to turn their vast profit-driven resources into securing the parts even if they have to factorize themselves and produce them. Or are we (and you) just compliant sheep acceding to the occasional slaughter?
The contact owns a 2002 jeep liberty. The contact crashed into the rear of another vehicle and the air bags did not deploy. In addition, the contact stated that the air bag warning light illuminated intermittently. A police report was filed and the contact sustained a neck injury which did not require medical attention. The vehicle was towed to an independent mechanic. The vehicle was not diagnosed or repaired. The contact received notification of nhtsa campaign number: 12v527000 (air bags). The manufacturer was not notified of the failure. The approximate failure mileage was 180,000.
Recall occupant restraint control module r06 / nhtsa 15v-046 recall is dated 2/6/15. It is now november 2015 and the parts are not available to get this safety recall issue corrected. I have contacted by dealer since feb 2015 to be told the same thing that chrysler has not sent them the parts. How much longer do i need to wait putting myself at risk??
A bolt with a built on washerdropped from dash between windshield and steering column.it was a large bolt, and didn't know what it was for. Contacted dealer, and dealer stated to bring in vehicle. &
There is a recall on my jeep liberty 2002 on the airbag that can deploy at any time.chrysler does not have the parts to fix the problem. It has been months of waiting.i am concerned about my safety driving the vehicle.
The contact owns a 2002 jeep liberty. The contact stated that the air bag warning light was illuminated. The contact had received notification of nhtsa campaign i.d. Number 12v527000 (air bags) in the mail and was advised by the dealer that the parts that were needed to complete the service were not yet available. The dealer was contacted again eight months later and stated that the parts still were not available. The manufacturer was contacted and the manufacturer stated that they had not yet determined how to remedy the defect and reprogram the air bag module. The vehicle was not repaired. The failure mileage was 80,000.
The contact owns a 2002 jeep liberty. The contact received a notification for recall nhtsa campaign number: 12v527000 (air bags). However, the part needed was unavailable to perform the repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
Recently, the airbag light has been illuminating when i start the engine.it does not go off while driving.the only way it goes off is to re-start the vehicle.sometimes it takes several re-starts to turn the light off.after reading some articles online, i am worried that my airbags may spontaneously deploy.
Received a safety recall m35/nhtsa notice in jan. 2013 and i understand that this was first issued in 2012. The airbag light has recently come on and off while driving (luckily the airbags have not deployed). Called a local chrysler dealer to find out about parts and was informed of the same info as in the notice... Dealer is waiting on chrysler to come up with parts or as the service manager put it "instructions on how to fix the problem". I don't understand how chrysler can get away with and not be held accountable for not addressing and correcting this issue in a timely manner knowing the potential for injury and god forbid death.i for one will not be purchasing any chrysler products new or used in the future - simply because of the lack of accountability and action on chrysler's part.
The contact owns a 2002 jeep liberty. The contact stated that the air bag warning light was illuminated. The contact stated that she took the vehicle to the dealer for inspection where they advised that the air bag control module needed to be replaced. The vehicle was not repaired. The manufacturer was notified and stated that they were waiting for the arrival of the parts needed to complete the repair under nhtsa campaign id number: 12v527000 (air bags), in which the contact's vehicle was included. The failure mileage was 80,000.
The contact owns a 2002 jeep liberty. While driving approximately 45 mph, the driver side air bag deployed inadvertently. The air bag warning indicator illuminated prior to the deployment. There were no injuries. The vehicle was serviced under nhtsa campaign number: 12v527000 (air bags), but the remedy failed to repair the vehicle. The contact, an independent mechanic, reinstalled the air bag himself. The manufacturer was made aware of the failure. The failure mileage and vin were unknown. Updated 08/04/16*lj
The contact owns a 2002 jeep liberty. The contact stated that while traveling approximately 45 mph, the driver swerved to avoid crashing into a dog and lost control of the vehicle. The driver then crashed into a tree. Both the driver and passenger frontal air bags failed to deploy. The driver sustained injuries to the back, ankle and rib cage. The vehicle was destroyed. After the crash, the contact received notification of nhtsa campaign id number: 12v527000 (air bags: frontal: sensor control module). The manufacturer was made aware of the failure. The approximate failure and current mileage was 100,000. Updated 3/20/13
The contact owns a 2002 jeep liberty. The contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2002 jeep liberty. The contact received notification of nhsta campaign number: 15v046000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not aware of the issue. The contact had not experienced a failure. Ma 09/25updated 10/06/15
The contact owns a 2002 jeep liberty. The contact received notification of nhtsa campaign number: 15v046000 (air bags) and stated that the part needed was not available to schedule an appointment within a reasonable timeframe. The dealer did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. The contact had experienced the failure listed on the recall as the air bag warning illuminated on the instrument panel. The failure mileage was 160,000. Ma 10/8
At approximately 8 p.m. My boyfriend and i were traveling at approximately 45-50 mph when the front of my 2002 jeep liberty struck the front wheel of another drivers vehicle as they pulled out and neglected to yield the right of way. There was extensive damage to both vehicles which needed to be towed away. We went to the hospital with whiplash, knee, chest, shoulder, and back injuries. The other driver was taken to the hospital in an ambulance. Many people were curious as to why our airbags did not deploy. I think if they had deployed it may have prevented some of the injuries that were caused do to this accident.
My son hit a 50ft tree head on and the air bags did not deploy.he and his passenger were both injured and chrysler is telling me that he wasn't going fast enough or hit hard enough to deploy air bags.passenger's head broke windshield and my son's tooth is loosened by hitting steering wheel.the front end frame of jeep is bent.not hard enough?
While traveling 45 mph and as a result ofa frontal impact air bags did not deploy at any time.
While driving at 45 mph, the vehicle was involved in a head on collision.during the air bag deployment, the driver's shirt caught on fire.the consumer reported to be a non smoker.*scc
On february 16, 2005 while traveling eastbound i-80 in salt lake city i hit some black ice and lost control of my 2002 jeep liberty.i was traveling freeway speeds and had a front impact along with a driver side rollover and a slide of approximately 100 yards.all of the emergency personnel that responded to my accident voiced shock and concern that none of the airbags deployed.further, i have heard that if the g-force was not great enough to deploy the side airbags, the jeep should not have rolled (i have no idea if that is true).i had, and still have, serious concerns about why my airbags did not deploy and do not trust that in the event of another accident they would deploy, regardless of the severity.i contacted jeep and asked them to look into it.they did do some investigation.however, i was told that because my jeep was not preserved for their inspection there was nothing they could do.i have sent them several e-mails explaining that i do have photo that document the damage and show that the airbag did not deploy.they have just disregarded my complaints.i also have concerns about the ease in which my jeep rolled over.this concern has also been dismissed.i would like to know that my family is going to be safe if anther unfortunate accident occurs.
Seat belt and air bag failure during head-on collision.
Nhtsa campaign id#01v311000id#01v373000have not been notified by chrysler of these. Had 2002 jeep liberty since dec 2001vin#[xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
While involved in a significant accident, the air bags never deployed when they should have. The other vehicle involved did deploy. This is obviously a safety problem.
Consumer states that vehicle was in a head on collision and both front air bags did not deploy.
The vehicle was involved in a collision, and the frontal air bags did not perform as designed.
Defective airbags on 2 jeep liberty vehicles.both 2002 models.the first accident was in february of 2002.both accidents were head on.airbags failed to release on both occasions.complaintant was wearing seat belt on both occasions.
Jeep was hit by vehicle running red light and air bags failed to deploy.
I was involved in an accident where a vehicle pulled in front of me and i t-boned them at approx. 50-55 mph.neither the front driver or passenger air bags deployed.said vehicle now totalled.contacted chrysler, filed a claim.they sent a "special investigator" that tried to tell both the body shop owner (who was on scene of accident) and my husband that the accident happened differently than it actually did.the investigators contact at chrysler, roy porterfield, then explained to me that he thought the accident happened differently than it did.he told me that the airbags weren't supposed to go off unless it is a full frontal impact.this accident was a full frontal impact.i hit the steering wheel in said accident and after three weeks am still in pain and not fully able to return to work.
While vehicle was parked with the engine on front air bags deployed inadvertently.the cause of deployment had not been determined. *mr
Consumer states vehicle was involved in a frontal collision at 50 mph,however only the passgener air bag deployed. The manufacturer was contacted. There was one injury in this accident.
I had a front end impact with a guard rail in my 2002 jeep liberty at a speed between 50 and 60 mph bringing the vehicle to an almost instant stop. The airbags failed to deploy. I was slammed against the dashboard injuring my knees and my wife is receiving continuing medical treatment for the neck and back injuries she sustained. I contacted jeep in december 2009 about the issue, a spokesperson for jeep called me back and told me that, "if the airbags didn't go off then they must not have needed to."
Consumer's son was involved in a frontal collisionand neither air bag deployed.also,neither seat belt held thedriver and passenger in their seats.dealer notified.*scc
Upon making a slight lane correction at approx. 60 mph, my daughter's 2002 jeep libety began swerving uncontrollably.she felt no resistance to the steering wheel as she tried to stop the swerving.at no time did she apply the brakes.witnesses said it appeared she had a flat tire.eventually, the vehicle entered the grass median and rolled 2.5 or 3.5 times coming to rest on the roof facing on-coming traffic.the complete rear end(tires and differential) separated and ended up approx. 75 feet from the vehicle.the right front axle or cv joint was broken.neither her passenger or her air bags deployed.the driver's seat belt was broken at the end of the motion of the rolling.both occupants were bruised and cut.we believe the axle failed and caused this potentially fatal accident.this vehicle had approx. 3000 miles on it.at 1800 miles the engine had thrown a rod and the engine was replaced completely.the jeep liberty is structurally unsound and of poor design particularly in the area of the rear suspension. Daimler-chysler has lowered the suspension in obvious response to roll over incidents...
Consumer states that whenwas hit in the front center of the vehicle air bags did not deploy, causing minor injuries to the consumer.the vehicle wasn't able to be stopped and was struck on the passenger's side, then struck in the back.all three vehicle's in the accident were a total loss. *sc
At45mph vehiclewas involved in a crash, and frontalairbags did not deploy. Cause unknown. Dealer notified.
My wife lost control of our 2002 jeep liberty limited edition while driving in a downpour in the late afternoon on 12/19/02.she crossed the median colliding with a car and a truck and continued into a muddy field where the vehicle finally came to a stop.the driver side airbag failed to deploy either during or after the crash, however, the passenger side airbag deployed during the crash even though there was no passenger in that seat.this accident is, i believe, a driver side frontal offset collision type.dealer contacted independent investigator for chrysler who obtained codes from the on-board computer trying to find out why the driver side airbag failed.we have no results of the investigation as yet.luckily, my wife did have her seat belt fastened or her injuries would have been much worse.she does have bruising and soreness and backpain and also has no memory of actual crash.numerous medical tests have been performed while she was a patient in the hospital and after her release but no major health problems have been diagnosed as yet.
While drivingat unknown speed a tractor trailer made a sudden stop and ajeep rearended the vehicle. Upon impact, neither airbag deployed, driver suffered bruised arm.damage to vehicle unknown.
Vehicle was involved in a direct frontal collisionat 30mph. Upon impact air bags did not deploy causing minor injuries to the driver.vehicle has been inspected by an investigator from chrysler. It was determined that impact was not hard enough to deploy the air bags.a recall has been issued on the vehicle make and model; however, owners notification has not been sent. *yd
I was on my way to work, came upon an intersection that a truck was coming to a stop sign. He stopped and than proceded to pull out in front of me. I had no time to react and not hit the truck. I basically t-boned it. It was barely moving and i was doing about 45 mph. At impact. My airbags never deployed. I ended up hitting my head into the steering wheel and 19 stitches into my head and slid down into my seat enough to ram both of my knee's into the dashboard.my jeep liberty was a total loss, $8500 in damages to it. I contacted jeep and they responded with there was nothing wrong with the airbag system. I just don't believe that a crash with this much impact that were wasn't a problem with the system.
While stopped at an intersection consumer was involved in a head on collision and air bags did not deploy.there was one injury.
Consumer received two recall notices. 1. Nhtsa recall# 01v373000 concerning air bag failurein december 2003. Consumer contacted the dealer, who informed the consumer the parts were not available.the dealer was supposed to contact the consumer when the parts became available.2. Nhtsa recall 03v460000 subject concerning lower control arm ball joint failure on 3/2/2004.consumer contacted the same dealer, who did not have the parts.no reason was given as to why the parts were not available.
Consumer's vehicle was involved in an accident and the air bags did not deploy.vehicle was totaled.
The consumer inquired about the air bag recall for a 2002 jeep liberty.mr.
Dt:the contact stated both frontal airbags failed to deploy.the driver fell asleep while driving at 50 mph, causing the vehicle to collide with a telephone pole and then rolling over.the vehicle was totaled.although, the driver was wearing his seat belt he sustained injuries to his right arm.no airbag warning lights illuminated prior to the accident.a police reportand pictures taken of the vehicle.were taken. The dealership said according to the computer the airbags should not have deployed.after searching on-line the contact found a recall01v373000 concerning the frontal airbags.the manufacturer said the recall work had already been performed.
The contact owns a 2002 jeep liberty.while turning onto a street, the contact crashed into another vehicle traveling 40 mph.the contact's vehicle was destroyed and none of the air bags deployed.there were no injuries or warnings prior to the crash.the vehicle has not been diagnosed by the dealer.a police report was filed.the contact's speed was unknown.the current and failure mileages were 89,000.updated 10/16/08updated 10/20/08.
Failure of airbag to deploy and driver side seat belt to lock.
We were traveling at 30 mph and vehiclethat hit us was going 35-40. Itran a red light and we t-boned the othe rvehicle,smashing the front of my 2002 jeep liberty. No airbags deployed. We were both taken to the hospital ,and suffered substantial injuries, including hairline fractures to the collarbone and rib/bone chip and hematoma to the shin/ neck and back pain/bumps and bruises. I just sent chrysler a letter with pictures of the car and police report, asking them to compensate us for their faulty equipment.
While driving 40 mph the vehicle hit a large patch of deep slush which pulled the vehicle off the road.as a result the vehicle hit a tree head on.the vehicle air bags did not deploy and the seat belt did not properly restrain the driver.the driver hit her head on the dash and experienced swelling in her left knee, a stiff neck, headaches and bruising of the left leg and forearm.the manufacturer indicated the air bags performed as designed since the damage to the vehicle was centered on the left side of the vehicle.*mr*nlm
While driving 45 mphconsumer's vehicle was involved in a head on collision. Upon impact,dual air bags did not deploy . No major injuries reported. As a result the vehicle was totaled.
My daughter's jeep liberty rolled. During the roll, the drivers side seat belt released her. There was an eventual frontal impact but no air bags deployed. My daughter was thrown from the vehicle and killed. See annotations for addition follow up information.cw
Consumers son was involved in a collision.the collision caused the vehicle to roll over four times, coming to a rest on the vehicles top.none of the airbags deployed.after returning from the hospital where the son was being treated for contusions, the recall notice had been delivered, 01v37. *jg
I had a head on crash with a cement divider on dec 24th 2002.the liberty was a total loss and i received a head, neck and back injury.the airbags did not deploy even though i was traveling 65 mph when the crash accorded.chrysler was contacted and took no responsibility for the airbags.they stated the threshold for the sensors were not met and if they had, i could have been hurt worse. They said airbags deploy at 200 mph and can cause injuries worse than the crash.
There were no failures.the vehicle was serviced due to recall notice. *jg
I ordered my jeep liberty 7/01 and picked it up 9/01. The morning of 4/4/04 i was driving home andstarted crashing into trees. The car was spinning, back and forth across the road - hit 3 trees, mailboxes and a telephone pole (hard enough that even though it was the last thing that i hit, it moved enough that it tore the cables out of someone's house). About 50 feet before the 1st tree, was my front passenger tire and about 2 feet of the axle (or whatever holds the rim and tire on the truck). The front of the truck from the right front quarter panel to 1/3 across the front of the truck is up inside the dashboard, the back driver's tire is blown out, the spare tire on the back is smashed, the 2 passenger side doors are smashed and the entire truck is off the frame. I told the tow driver and police about the recall that i'd just gotten that stated that the "a ball joint that has separated from the knuckle could result in loss of vehicle directional control and could result in a crash." i had an appointment to get it fixed 4/6/04...the accident was 4/4/04.my injuries: airbags didn't go off but i was wearing my seatbelt. I broke my arm (8 weeks in cast, 6 weeks in a brace and i'm still in physical therapy. Standard seatbelt bruise that lasted more than 3 weeks, and the associated pain. My insurance is covering my medical and the replacement of the car (with financing, it paid exactly what i owed). So, even though jeep knew about the need for a recall in october 2003, i wasn't notified until march 2004. It was a clear dry night. I was awake and coherent, not speeding or drinking, and paying attention when i suddenly lost control. In fact, it's [xxx] lucky that i was only going 35-40. Jeep claims they're not responsible. All i want is for them to admit that they were at fault. If they'd sent the recall notice in a timely manner, back in 10-11/03, it would have been fixed prior to another winter of snow and sleet and crap getting into that joint to corrode it!*lainformation redacted pursuant to the freedom
Dt*: the contact stated while traveling 35 mph, the vehicle was involved in a frontal collision with a tree under normal driving conditions.the front driver and passenger airbags did not deploy.the contact was wearing her seat belt and only suffered minor injuries.the vehicle was towed to an independent auto shop.the car insurance company sent a representative to examine the vehicle and determined that for further examination the vehicle must be released to the insurance company.no further repairs have been made.the vehicle was currently at the auto shop awaiting further examination by the mechanic.the recall # 01v373000 related to the same problem the contact had.updated 12/26/06.
A tractor trailer rear ended theconsumer's vehicle while driving at 65 mph.upon impact, the vehicle was pushed into another vehicle twice.upon impact, none of the air bags deployed.the driver sustained neck, back, spine and hip injuries.two years prior to this accident, air bag recall 01v373000repairs were performed. The recall remedy failed.
Vehicle was involved in a frontal collision, speed was not determined, but both air bags did not deploy feel free to provide any further information.
While driving vehicle at 35mph the vehicle rear ened another vehicle. Both front air bags did not deploy.
While traveling at 35 mph, another driver traveling at the same speed came across in front of consumer's lane and struck front of consumer's vehicle head-on. Upon impact,none of airbags deployed. *yd
I struck a concrete base supporting a light post in the drug store parking lot. I had my seat belt on and my head still struck the windshield because the air bag did not deploy.
2002 jeep liberty passenger air bag deployed during the accident but the driver's side air bag did not deploy.***no answer required***. *mrthe manufacturer denied the consumers claim stating there was not enough force with the main structure of the vehicle.
Consumer read about a recall of an airbag defect, consumer contacted dealership but was informed that vehicle was not included in recall due to the vehicle identification number.*mj
Dt:2002 jeep liberty.the contact stated onoctober 14, 2005 twhile driving 30 mph the contact's vehiclewas in an accident.the front driver's side was damaged in the accident. Upon impact,theair bags did notdeploy.the contact has not spoken with jeep at this time about the problem.the vehicle was towed to a local garage.this garage has not looked into why the air bags did not deploy.a police reportwas taken.
The consumer lost control of vehicle while driving 35 mph and hit a metal pole.the consumer refused medical treatment, but sustained a head injury. The dealer and the manufacturer were not notified.
The air bag sensor light illuminated on the dashboard for a couple of days. Consumertook the vehicle to the dealer andthe impact sensor was replaced. An accident occurred ,andthe air bags did not deploy. Consumer took the vehicle to dealer for the body work.consumercontacted chrysler. However, chrysler will do nothing to assist the consumer.
While driving at 55 mph consumerwas involved ina frontal collision. Upon impact,neither of the air bags deployed.dealer and manufacturer were notified.
While driving, the vehicle suddenly accelerated. The driver was unable to maintain control of the vehicle. This caused the driver to hit another vehicle on the drivers side.none of the air bagsdeployed.the driver was not hurt.the driver had the vehicle towed to the dealer for analysis.the mechanic was unable to duplicate the problem.
Front end collision ~35 to 40 mphno air bag deployment front or sidethis was repaired by dealer ~ 3 months ago when light came on. Actual result during accident was a failed air bag system.
The contact owns a 2002 jeep liberty. The contact was driving 30 mph when the air bag warning light illuminated. The vehicle was taken to the dealer. The dealer confirmed the passenger side front air bag needed to be replaced. The manufacturer was contacted. The vehicle was not repaired. The failure and current mileages were 90,000.....updated 04/09/12 .the control module was replaced. Updated 06/05/12
The air bag sensor light illuminated on the dashboard for a couple of days. Consumertook the vehicle to the dealer andthe impact sensor was replaced. An accident occurred ,andthe air bags did not deploy. Consumer took the vehicle to dealer for the body work.consumercontacted chrysler. However, chrysler will do nothing to assist the consumer.
I have had two (2) major accidents in my 2002 jeep liberty limited, both of which resulted in physical injury to myself that could have been avoided if my airbags had deployed properly.in both accidents there was no airbag deployment whatsoever.
The contact owns a 2002 jeep liberty. The contact stated that while traveling approximately 45 mph, the driver swerved to avoid crashing into a dog and lost control of the vehicle. The driver then crashed into a tree. Both the driver and passenger frontal air bags failed to deploy. The driver sustained injuries to the back, ankle and rib cage. The vehicle was destroyed. After the crash, the contact received notification of nhtsa campaign id number: 12v527000 (air bags: frontal: sensor control module). The manufacturer was made aware of the failure. The approximate failure and current mileage was 100,000. Updated 3/20/13
2002 jeep liberty.consumer writes in regards to several recall notices and unsatisfactory customer services at dealership.the consumer stated he received a recall in the mail. However, the dealer claimed to have no knowledge of the recall. The consumer received another recall a month later, regarding the fuel tank, which stated the repairs were supposed to begin in july 2013.
On february 16, 2005 while traveling eastbound i-80 in salt lake city i hit some black ice and lost control of my 2002 jeep liberty.i was traveling freeway speeds and had a front impact along with a driver side rollover and a slide of approximately 100 yards.all of the emergency personnel that responded to my accident voiced shock and concern that none of the airbags deployed.further, i have heard that if the g-force was not great enough to deploy the side airbags, the jeep should not have rolled (i have no idea if that is true).i had, and still have, serious concerns about why my airbags did not deploy and do not trust that in the event of another accident they would deploy, regardless of the severity.i contacted jeep and asked them to look into it.they did do some investigation.however, i was told that because my jeep was not preserved for their inspection there was nothing they could do.i have sent them several e-mails explaining that i do have photo that document the damage and show that the airbag did not deploy.they have just disregarded my complaints.i also have concerns about the ease in which my jeep rolled over.this concern has also been dismissed.i would like to know that my family is going to be safe if anther unfortunate accident occurs.
Driver rearended a tractor trailer that suddenly stopped in front of it,and neither driver's sidenor passenger'sside airbag deployed. Driver suffered a bruised arms.insurance company inspecting vehicle.
While driving at 55 mphconsumer t-boned another vehicle and driver's side air bag did not deploy. Contacted dealer, and dealer was not willing to do anything.
A jeep liberty with "side impact" air bags was in a collision.the collision was serious enough to "total" the car and the side impact airbag did not deploy.an independent investigator for "chrysler" performed an inspection, chrysler stated to myself in a letter to answer my concerns that the air bag was operational.however, when my body shop guy had to tear down the car further for insurance purposes he noticed that it wasn't even attached.
Power window motor went, couldn't get window up!
I keep my car parked in an enclosed garage when it is not being driven. One morning, i went into the garage to drive my car to work. I used my remote to open my car door. I then noticed that the backseat passenger window, immediately behind the driver side was rolled down. I know i had not rolled it down. I got in the car and pushed on the button to raise the window. The window rattled and groaned with an electrical sound. I looked at the window - it had not rolled up. I had to get to work, so i drove my car with the window in that shape. When i got to work i asked a co-worker to help me tape it up. So then, my window was manually pushed up by two people trying to push it up from the inside and the outside. Then tape was applied to the window to hold it up, but it started to slip down. So the person who was first helping put a piece of cardboard on the inside part of the window, saying that would prevent it from falling down. It worked for awhile, but then the cardboard slipped down into the window. So then, i found two bigger pieces of cardboard to hold it in the closed position and we taped some more. It is now taped up and so far is holding, but as rain may come, it will probably fall again. I called jeep and asked how this could be repaired. They told me it would cost about $400. I don't have a spare $400 to spend on a car that has had a massive number of problems and has cost me thousands of dollars in repairs over the year. Then the next thing that happened was that the front driver-side hubcab disappeared - this is never ending trouble with this car. The car has been a problem from the beginning. I told jeep early on - they would do nothing to help or exchange it for a car without problems. This vehicle is terrible, and the dealership is even worse.
The contact owns a 2002 jeep liberty. The contact received notification of nhtsa campaign number: 15v046000 (electrical system, air bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time to do the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Interior lights come on at various times.sometimes when blinker is engaged, sometimes when put into gear, sometimes , just while driving down the road. And even when i open the windows or moonroof.electrical in nature it is scary to have interior lights come on at night...
I was driving my 02 jeep liberty down the interstate passing a 18 wheeler at 75 mph when my headlights, speedometer, and interior lights turned off.i ended up slamming on my brakes and moving my car to the side.i then had to drive 50 miles while holding my brights in, and my flashers on.after the fact, i replaced a few fuses, and that worked for about a month.then, once a gain, the same thing happened, and this time there was nothing wrong with the fuses.to this day, my car is parked.
Key would not turn in steering column. Left mestranded with no way to call for help or get the vehicle to move.i've read many posts in online forums of people having this same problem. There has been no factory recall from jeep, despite this identical problem persisting for years.here is just one example: http://www.topix.com/forum/autos/jeep-liberty/t4edn8hgld2h8123lplease help!
2002 jeep liberty speed sensor failure causes speedometer to stop working, engine to die while driving, loss of powersteering, loss of brakes, steering wheel locks up.
Key would not turn on car. Opened up steering column to find small rod that pushes button on ignition was broken. Jeep dealership says cannot replace rod has to replace entire steering column.
Major electrical system, indentified by dealer as 'body controller' electrical unit, failed without warning. As a result, key safety equipment failed to work, including headlights, windshield wipers, power door locks, tailgate latch.other systems, not obvious to owner, also might have been affected.dt
Speedometer stops working mid-trip, all warning lights come on (engine, abs etc) -- sometimes engine dies while on the road. "speed sensor" or some other computer-related issue has been talked about, but 3 different mechanics including the dealer have been unable to repair. Speed sensor was replaced but problem remains.
Have recall on orc filter circuit and the new recall about the gas tank and i can not get jeep to do anything about it. I called the first week in july, 2013 again aug, 2013 and keep getting run-a-round.
The lock motor/linkage for the rear swing door stopped working. This in and of itself isn't a big deal but apparently every time i clicked the key fob to unlock vehicle for entry the malfunctioned lock motor caused battery drainage. In just a month a brand new battery was completely dead and couldn't hold a charge.i am lucky that i was only stranded a mile from home. There seems to be hundreds of people with the same issue and some people have had it cause more than battery drainage. Electrical fires ensued.
I was pulling out of my driveway and the car just shut completely off and i was stuck in the middle of the road. About 10 mins later, it started back up again and drove normally. This is not safe at all and if i was driving on the road, i could have died. I'm scared to drive this car now and i can't afford to go to a mechanic and pay thousands of dollars. From looking online, this is a recurring problem with this car. There should be a recall on this issue. Someone can really lose their life over this.
The contact owns a 2002 jeep liberty. The contact received recall notifications for nhtsa campaign numbers: 12v527000 (air bags) and 13v252000 (electrical system, electronic stability control, exterior lighting, service brakes, hydraulic, vehicle speed control) and stated that the parts needed were not available to perform the recalls repairs. The manufacturer was notified of the issue. The contact had not experienced a failure.
Air bag light is coming on randomly. No pattern of any kind.
The contact owns a 2002 jeep liberty. The contact stated that while parking, burning fumes emitted into the vehicle and smokecame from underneath the hood. The contact mentioned that the check engine lamp illuminated. The vehicle was taken to an independent mechanic. The technician stated that the vehicle was experiencing electrical problems which caused the failure. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure and current mileage was 140,000.
While driving my 2002 jeep liberty, the high beam lights click on and off automatically for a few seconds. This has happened a few times on different dates.now recently i was going around a corner and my interior lights came on, then shut off.also (may be unrelated) when i turn the volume up or down on the radio the power to the radio/cd unit shuts off then comes back on.
The entire electrical system in my 2002 jeep liberty limited went haywire.the horn stuck on, the back glass window popped open, the signal relay was buzzing, the door open bell was ringing, and the speedometer was dead, all while i was doing 60 mph on a highway.
Passenger side rear window regulator failed, causing window to slide down into door.
The contact owns a 2002 jeep liberty ltd edition. The contact stated that the driver was on a dirt road driving approximately 15 mph when she crossed over a creek. The vehicle came to a complete stop; however, the engine was still on. There were 3 people in the vehicle and one of the passengers in the back seat noticed that sparks were coming from underneath the vehicle. The vehicle caught fire and was destroyed. The failure and current mileages were 78,000. Updated 02/07/11 updated 02/11/11
2002 jeep liberty sport reaching 92,000 mi repeatedly stalls (turns off) while driving.
The contact owns a 2002 jeep liberty.while driving 55 mph in wet conditions, the headlights, interior lights, windshield wipers, door locks, and speedometer all stopped operating.however, the vehicle was still running at the time of failure.the vehicle was inspected by a mechanic who stated that the computer module chip was faulty.the current and failure mileages were 42,000.
Dt:the speedometer quit and the engine shut down. This happened while driving.the consumer has taken vehicle to the dealer multiple times for this problem.they have replaced the rear out put sensor at least ten times.the most recent time this occurred was on 8-8-05.the problem occurred at a variety of speeds.there are no other known problems with the vehicle at this time.during the last repair the dealer replaced the rear wheel speed sensor in the wiring harness.
My 2002 jeep liberty was bought brand new from the dealer. About two months ago i was driving on the highway when all of a sudden the dashboard turned off and then turned back on, then my car started shaking like it was about to stall, and the engine light started to blink. I got scared because i didn't want my engine to stall and break down in the middle of the highway since it can be very dangerous, so i got off the highway and parked it in a lot over night so that i could take it straight to the dealer the next day. I took it to the dealer very carefully, my car started over heating when it was sitting in place/ traffic for more than one minute, and then it would cool back down when it was moving. Finally at the dealer they changed the water pump, thermostat, and one of the coils. The dealership said the problem was fixed and sent me off. Within that week my car started acting up again, the engine light began to flash again and i noticed my car was still being jumpy. I took it back and it turns out it had blown head gaskets, not only that but the heads were not even repairable. I need a complete new engine. I looked online and have found that it is very common for jeep liberty's to have a major engine problem. There is obviously something wrong with the way jeep builds their engines. There needs to be a recall, it is a defect in the liberty's. There have been multiple complaints of jeep engines breaking down with no signs. Also as a side note, the seat belt on the drivers side doesn't really click and sometimes un buckles on its own. There is also an electrical problem, the inside lights turn off and on all the time by themselves.
Speedometer stopped working. Have spend >$1750 trying to find the source of the problem. Replaced speed sensors, and some wiring. Had vehicle in to jeep dealer as well as other mechanics.... No solution.
I bought a 2002 jeep liberty limited edition jan. 2008. After about 7 months it started stalling everytime i hit the breaks, or turned a corner. The check engine light is on and the speedometer quit. I have taken it to four mechanics and no one can figure it out. They hooked it up to a computer and said it doesn't read anything is wrong. I have nearly been rear ended several times turning due to it stalling. Some days it will be fine and then the next it will stall everytime i stop or turn. It seems to stall more when i am turning. I don't know where to take it to get fixed since no one can determine the problem. I am afraid to drive it or have my kids in it. I have noticed on websites that jeep have been having major problems with this issue. I just want it repaired and there seem to be no recalls on my vehicle although jeep is all over the internet having the same problems. Someone is going to get killed before this problem is fixed. I would just like to know the problem and how to get it fixed!!
The contact owns a 2002 jeep liberty. The contact stated upon exiting the vehicle, the lights on the unlock and lock button remained illuminated, causing the battery to drain. The contact stated that the vehicle constantly had to be jump-started due to the failure. The contact stated that there was no warning light illuminated. The vehicle was not taken to a local dealer nor an independent mechanic to be diagnosed. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 78,000.
2002 jeep liberty electrical issue: interior lights flicker on and then off. Very distracting while driving at night and it also happens when vehicle is parked.
On 3-16-12, speedometer, headlights, power locks stop functioning. The car turn off on its own. Airbag signal come on and off. Checked all fuses and there is no problem there. Connected it to an obdii reader and nothing if found.
The contact owns a 2002 jeep liberty. The contact stated that while driving 10 mph, the engine stalled without warning. The contact was able to restart the vehicle but the problem occurred several times. The vehicle was taken to an independent mechanic. The technician diagnosed that there was an electrical shortage on the rear hatch module. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 98,986. Updated 11/24/14*lj
0800 am owner drove vehicle approx 6 miles with heater on, returning home and parking vehicle in the driveway and turning off engine.owner exited the vehicle and entered the residence.driver noted a smell of burning oil during use of the 6 mile trip.approx 15 minutes later a neighbor alerted owner that vehicle was fully engulfed in flames.fire department point of origin inspection states fire was in interior under dash panel firewall.
While driving check engine light illuminated. Vehicle completely shut down. The odometer stopped working. Consumer took the vehicle to the dealer, and was told the o-2 sensor had to be replaced, and theyreplaced them, which did not fix the problem. Consumer took the vehicle back,dealer then replaced the computer. However, the problem recurred.
After lots of tries and no help from jeep, i am trying to find help with a problem with an speed sensor that is not working properly. Apparently there is aproblem with the routing of these wires causing them to rub, short out and it causes the sensor to quit, and anything options running off this sensor (example tranny shift points causing the torque converter to not unlock and causing stalling of vehicle).
The contact owns a 2002 jeep liberty. While attempting to start the vehicle, it failed to start. The vehicle was taken to an independent mechanic where it was diagnosed, but the technician could not find a failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 126,000.
2002 jeep liberty. Key difficult to turn and engage starter. Once started key can easily fall out of ignition with car moving down the road! by searching the internet i see this is a very common problem with jeep ignitions. Where is the recall?? obviously a manufacturing defect and dangerous safety item! this occurs almost on a daily basis. Am waiting for the time when even fiddling with key 20 minutes and it still won't start or turn.
I have had the jeep liberty since 02.right before the vehicle reached 100,000 the rear passenger side lock began to make odd noise when using auto locked to unlock.then after arriving to 100,000 my speedometer when hay wire (when im going 60mph it says im going 0).now beneath the glove compartment its falling apart...its makes me wonder...is that why there warranty is only up to 100,000?
Headlights switch off without intermittently, without command, at random intervals when driving.appears to occur in conjunction with, or shortly after, using the turn signal.nothing has yet been done to correct the failure, though i am told the problem is caused by a defective multifunction turn stalk.
The contact owns a 2002 jeep liberty. The contact stated that while the vehicle was parked, the interior ceiling ignited into flames while the front driver's side seat was occupied. The driver's side of the roof completely melted and the passenger's seat occupant sustained burns to both arms and the fingers. The fire department extinguished the fire and informed the contact that the failure was contributed to a faulty electrical short circuit. The manufacturer was not notified of the defect. The approximate failure mileage was 120,000. Updated 9/19/13
Air bag light comes on randomly. I am aware of an investigation that is underway concerning random airbag deployment after a the light illuminates.i felt i needed to report this.
2002 liberty sport solenoid assembly had to be replaced.
2002 jeep liberty. Consumer started to smell fumeshe pulled over onto the left berm and the vehicle caught on fire. *mcthe consumer stated 3 weeks prior he had new brakes and a starter installed. (ohio traffic crash report)
A year ago while highway driving for several miles, the engine wireharness from starter to batterycaught fire.the harness was destroyed.a replacement from a salvage yard went about 100' and it also caught fire destroying itself.another harness was installed and a year later the same fire on the same harness occurred yesterday.
I was driving my vehicle down the highway when my vehicle made a loud popping sound that sounded like it came through the stereo system. I noticed all power to my car went out. The radio, lights, dash, headlights, everything shut off. I went and tried everything. I thought maybe a fuse had blown, not the case. I replaced head lamps, and the lights still didn't work. I changed my steering switch out and have since figured out it must be an electrical issue? i have read many many pages about people with this same issue or very similar. I can no longer drive the vehicle at this time because i don't feel safe in it and its not street safe.
2002 jeep liberty - piece in ignition (in steering column) broke and was unable to start vehicle.
While vehicle's headlights and driving lights are on a clicking sound is heard and the lights flash on and off.it sometimes occurs multiple times.this has been an ongoing issue and while researching have found many others with similar problem.
I was driving on a city street and highway when my upper and lower arms and ball joints just snapped in half also the whole right side of the vehicle has no electrical working the horn doesn't work so the air bags don't work and the company i got the vehicle from disabled my check engine light so i have no clue what else is wrong with the vehicle the companies name is wheels of success the owner is [xxx]she refuses to help me i have called sent emails text etc no response i got the vehicle from her in november 2016 i haven't had it a year and i have paid for repairs that should of been done before getting it i have paid out more than the cost of vehiclethis has happened twice.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The light flash on and off. Air bag light still on, the power window of bag door don,t work, the rear cargo door don,t open, the stopper rubber close the shock absorber (front) blow away, etc etc etc are factory defects all, the liberty is a junk, the cia should take back and refund the money.
While the headlights are on in my 2002 jeep liberty they randomly flicker off and on.it's not just one quick click off and on, but it is always a random, numerous pattern of fast clicks off and on.furthermore, you can not force the replication.this is a huge safety hazard. Sometimes a car turning left in front of me thinks i'm signaling them to go ahead in front of me. Other times at night, the lights just go off for a few seconds and you are driving blind.
The contact owns a 2002 jeep liberty. While depressing the accelerator pedal, the vehicle would not accelerate and the speedometer would not operate. The cause of the failures were not diagnosed nor repaired. The manufacturer was not notified of the failures. The failure mileage was 151,351.
2012 jeep liberty.consumer writes in regards to vehicle door locks issue.the consumer stated she wants to only unlock the driver's side door from the outside, not have all the doors unlock.the consumer stated she knows if she clicks the button twice, it will unlock all the doors. However, she only clicked the button once. The consumer stated the doors would lock and unlock randomly.
Airbag light continues to appear on and off even though recall m35 was performed. 06/17rotors had to be replaced along with brake pads. 04/15passenger side front window regulator repaired 04/13. Not working properly again.a/c condenser replaced 04/13. Not working.
The contact owns a 2002 jeep liberty. While driving various speeds, the contact heard a pop sound and a stick separated from the window. The contact stated that the part that connects to the motor inside the panel was ripped in half. The contact stated that all of the windows failed to operate. The failure occurred a month ago. The vehicle was taken to an independent mechanic who stated that the window motors needed to be replaced. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was unknown.
The contact owns a 2002 jeep liberty. While driving at any speed, the speedometer malfunctioned and failed to display the actual speed of the vehicle. The vehicle lost power and stalled.the vehicle was taken to the dealer where it was diagnosed that the wiring for the sensor that was connected to the transmission became fractured when the emergency brake was applied. The vehicle was not repaired. The manufacturer was not notified of the failure. The vin was not available. The failure mileage was 156,000.
Ignition key will not turn in a 2002 jeep libertyit has been doing this on and off for a year, now getting worse.
In order of failures. Rear wiper would work constantly while vehicle in gear. Airbag light kept dinging. Gate glass wouldn't close. Gate wouldn't open unless glass button pushed on fob. Tried key in rear lock, radio turned on. With key not in ignition. Radio on, heater blower on, left side markers on. Could smell burning wires and smoke in jeep, disconnected the battery.
Driving through a school zone one morning and the car suddenly lost power steering and shut off, would not start again. Towed it back to house and read check engine code about crankshaft position sensor. It melted in place because of where it is in relation to the exhaust, took 4-5 months to fully dig out the melted sensor and replace. Had to put a heat shield over it myself and has since lasted 2+ years without trouble. Very poor design and a hassle to fix.
Without warning the body control module shorts out draining the battery and damaging the multi-control switch on the steering column. Causing the headlights, interiorlights, running lights,windshield wipers, factory electric door locks, and dashboard lights to fail. This can cause a fire resulting in a total vehicle loss or loss of lighting at night while driving causing the driver to loose sight of the road. In rain conditions loss of wipers during driving would cause loss of visibility creating a dangerous driver on the road.
Abs light comes on & off intermittently.no deployment & car has never been in a crash.this has been going on for about two years.time for a recall based on all of the complaints listed here.
The contact owns a 2002 jeep liberty. The contact experienced difficulty starting the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed that the battery needed to be replaced. The battery was replaced, but the issue persisted. The vehicle was not diagnosed or repaired a second time. The manufacturer was notified of the failure. The failure mileage was 200,000.
2002 jeep liberty steering went out of my car.module knocked out because it kept climbing and dead battery.*mwthe consumer experienced electrical problems, which caused the battery to drain, on several occasions. The repair shop, pulled out a fuse in the door panel. The consumer also stated, the vehicle stalled.
On two or three occasions, while driving at night with the headlights on, without warning my headlights and park lights have shut off by themselves.the lights will usually be off for approximately 5 - 10 seconds and then come back on by themselves.the events seem to happen randomly and without warning.
While my dealer was test driving my jeep liberty the dash went dead.this had not happened before.i did have a multi-function arm replaced last year because the dashboard lights were flickering and no problems since then.the truck has also pulled to the right since i bought it.the dealer performed multiple alignments at that time and it is still not fixed.
The contact owns a 2002 jeep liberty. The contact stated that the vehicle stalled without warning. The contact mentioned that the failure was experienced after the vehicle was repaired under nhtsa campaign number: 15v046000 (air bags). The vehicle was taken to a dealer. The technician was unable to diagnose the failure.the vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 143,000.
Rear power window made cracking grinding noise and window failed to raise or lower
I was driving on the highway with cruise control on doing about 60 mph when suddenly the jeep liberty started jerking and the rpm needle arm and the speedometer arm started going crazy up and down. The liberty started to slow down so i had to press on the gas pedal to maintain speed. The speedometer quitworking and so did the cruise control , the auto door locks also quit working. The motor also started to diewhenever i slowed down or come to a stop at a stop sign or red lights. Where its dangerous is when i amslowing down to make a turn and going in to it or half way in to it the motor dies and i lose the power steering. It takes alot of strength to complete the turn safely. I took the liberty to a repair shop where theyhooked it to a analyze machine. It said the speed sensor was bad, i had it replaced but it didn't fix anything.i took it to the dealer where i bought it, they told me it could be hundreds of dollars just to try to find outwhat is wrong with it. Recently i checked in the internet and saw that there are hundreds of other 2002jeep liberty owners having the same problem. Speedometer quits working, motor died when you slowdown,and replacing the speed sensor doesn't fix anything. Its dangerous because you can crash when making aturn and the motor dies and you lose your steering. I know i have had some close calls. I hope you willcheck in to this problem. Just check in the internet and you will see alot of people have it with there2002 jeep libertys.thank you for your time.
The lights on my jeep liberty turn completely off while driving. The driver must turn on and off the lights to get them to come back on.there is a clicking sound when the problem occurs as if the lights are turning off based on a timer or something.hard to reproduce this issue, therefore its been hard to diagnose.
While driving electrical system stopped functioning ,causing the vehicle to lose brake power/power steering/lights, and engine stalling.dealer has not determined the cause ofproblem.
- the contactreceived recall 06v288000 forthe2002 jeep liberty concerning lower ball joints. The contact complainedabout the effect that the ball joint had onthe tires.the contact stated that no matter what speed she was driving at, but usually at about 15 mph she feltand heard the suspension inthecar shifting whenever she hit a bump.the contacts complaint was that after one and a half years thetireswere completely bald.the contact stated that this was directly related to the safety recalls on the ball joints.also, the contactstated that on 11/2005 she lost control of thevehicle after making a turn.after taking the vehicle for service, the contact learned from the dealer that all of thesteering fluidleaked out, and the power steering belt split in half.the contact would like to have the tires replaced under the recall as well.updated 2/7/2007 -the consumer's vehicle experience extended crank time to start.the dealer replaced eh fuel pump and fuel pump reservoir.the lap belt in the rear seat became twisted.when the vehicle was put into reverse the consumer hear a noise.the dealer made repairs to the transmission.the lighter was inoperative.
Speedometer again became erratic and then inop.cruise control inop and engine light came on.took car to dealer and just made it when engine cut out completely sensor replaced again second time was charged $91.44!!!!
Speedometer, cruise control, brake warning lamp and abs light on, mileage counter not working, check engine light on as well, car dies or stall when slowing down even on hwy or when turning. We have replaced almost everything we can think of. Look online and hundred if not thousands of owners have exact same problems and no solution to problem. How are you supposed to have vehicle inspected ifthe emergency brake lights wont go off? we have replaced front and back brakes, master cylinder, wheel cylinders, speed sensors front driver and passenger and rear one. Fuel pump fuel filter have now been replaced. We have replaced more but i know we have spent well over 2 grand and nothing please help we are not the only ones having this issue.
When i went to turn my car on yesterday it would turn but would not turn the car on.the battery was replaced and still it would not turn on.an investigation into the ignition switch discovered a sing broke part before the tumbler.in order to repair this, the entire steering collumn needs to be replaced.two jeep shops told me this is a common problem, but i haven't seen a recall.a google search brings up hundreds of unsatisfied owners.it could be in the thousands.
2002 jeep liberty limited.i have replaced the engine, rebuilt the 4 -wheel drive shaft, replaced the a/c condenser and coil, and now the radio, dome lights, power locks are broken.the blower motor resistor has been replaced but now the blower motor is broken. What a lemon from day one. Latches on hatch not working correctly, mold smell from a/c.it is something all the time with this vehicle.
2002 jeep liberty -- plugs foul monthly. No power. Acts like it's running on 3 cylinders. Autoworld south glens falls dealer would only replace plugs, told by them that chrysler would not reimburse them for trying to find out what was wrong. Dealer refused to return phone calls. Car runs like an old lemon.now new dealership is going to replace spark plugs and wires. It will probably still run like a covered wagon.*la
I went to the storeand picked up chips and drinks and keep running fine.got back in it and took me several tries to crank.kept going dead on the mile drive home. Haven't been able to afford to get it fixed but mechanic replaced computer spark plugs fuel pump and injection system.still wouldn't crank well.had new computer programmed.nothing.till says 3 cylinders are not working and i need a new motor.
While driving vehicle shut off! no power.steering, no power brakes! nothing. First time fixed at dealer, problem was told to be a speed sensor. Vehicle now sits at another dealer 40 miles from owner's home awaiting to here what now. This needs to be resolvedsoon before an accident happens. 2002 jeep liberty.
The vehicle has been exhibiting issues with the ignition switch similar to others such as the gm chevrolet cobalt and saturn ion. When the ignition switch is rotated to the start/crank position and the vehicle starts and the key is released it sometimes does not fully return to the on/run position from the start crank position. Although the engine is running and the vehicle can be driven some electrical function are offline due to the ignition switches failure to really return to the on/run position. The situation is not usually noticed until the vehicle is in motion and one theeffected systems is used (turn signal, hvac, radio)systems that are effected and not receiving power are turn signals, radio, airbag, hvac. The switch can be moved into the on/run position and these systems then come on-line. This is a dangerous situation and may result in an accident (signal lamps not working, hvac defogger not working) or possible airbag non-deployment in a crash (possible injury or fatality).this issue has occurred at least 3 times in the last two weeks. The vehicle in question is in immaculate condition and well maintained by an ase certified master auto technician> the vehicle has no significant accident or damage history.
The contact owns a 2002 jeep liberty. The contact was driving 50 mph when the vehicle exhibited an unusual clicking noise. The dashboard lights and headlights would shut off and re-illuminate sporadically. The contact had to utilize the high beams in order to see the road ahead. Two years later, the exact same failure occurred with the high beam lights. The vehicle was taken to a local mechanic at least three times for the failure yet they were unable to duplicate the failure. The alternator was replaced by an independent mechanic. The contact stated that the clicking noise persisted following repairs. The vehicle was not further repaired. The failure mileage was 63,000 and the current mileage was 64,000.
The headlights turn off for up to 2 seconds while i am driving. The pattern seems to occur at all different speeds and may or may not be associated with using the turning signals or the act of turning. I tried replacing the headlight relay, and that did not fix the problem. It seems to be getting worse, and i worry that it will get so bad i will not be able to drive at night. I currently suspect a problem with the multifunction switch or simply a loose wire somewhere. On one occasion, my interior lights turned on while i was driving on the expressway at night and not touching the multifunction stalk at all-not sure if that is related, and again, it only happened once. This is a safety hazard and a hassle. I'm constantly worried that i will be pulled over for flashing my headlights or that i'll be driving blind when an animal runs out in front of me.
The contact owns a 2002 jeep liberty. The contact received a recall notification for nhtsa campaign number: 14v252000 (electrical system, electronic stability control, exterior lighting, service brakes, hydraulic, vehicle speed control); however, the parts were not available. The dealer did not know when the parts would be available. The vin was not available. The contact had not experienced a failure.
I began having problems with the electrical system in august.headlights flicker on and off at will, as well as interior lights.passenger side headlamp won't come on at all now and interior lights continue to flicker.while pulling into my driveway, passenger side front tire completely separated from the vehicle, leaving me speechless.we have been the only owners of this vehicle and weren't notified of any recalls.hoping we can get this repaired soon......
This past may, my air bag sensor light kept coming on and staying on. I brought the car to my local jeep dealer. They diagnosed a faulty impact sensor, left side and replaced it at a cost to me of $297.10. Today, six months exactly after that visit, the air bag light came on and stayed on. I am bringing it in to be looked at tomorrow.
The ignition key of my 2002 jeep liberty will not turn. 8 to 10 times in the past 6 months. Has corrected itself after a few hours in the past. As of today we have been without a car for 3 days.
The contact owns a 2002 jeep liberty. The contact stated while approximately 40 mph, the horn independently sounded with the illumination of the entire instrument panel. In addition, when the vehicle was in operation the headlights would remain illuminated continuously even though the control mechanism was deactivated. There was a recall associated with nhtsa campaign id number 12v527000 (air bags), however the part remained unavailable. The manufacturer was notified of the problem and they informed that the defects were related to the recall. The approximate failure mileage was 153,000. Updated 07/30/13*lj
This problem occurred while driving on the freeway. First the speedometer started going back and forth between 0 and 60 then all electrical power starting shutting down. Headlights, interior lights and all meters stopped working. Then the vehicle started stalling. The vehicle is not that old and it was the computer that needed to be replaced. I have heard many people complaining of this and thought i should make someone aware of it.
The contact owns a 2002 jeep liberty. The contact stated that while operating the vehicle, the instrument cluster would suddenly shut off. The cause of the failure was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 150,000. Updated 06/29/16*ljthe consumer stated when the instrument panel failed, he ran out of gas. Updated 08/02/16.
While driving my jeep on the interstate with the lights on -- my abs light and brake light illuminated, this was followed by my speedometer waving up and down (for example i stopped and the speedometer was bouncing from 0 to 100 mph), followed by the check engine light illuminating and then sometime in there i realized the odometer, both in the dashboard instrument panel and in the overhead instrument panel stopped working. I have done research on this issue via the internet and this seems to be a fairly popular issue due to wire shorts. I have already replaced the speed sensor under the rear axle just to have the jeep do it again in about 10 minutes of in city driving with just one person in the vehicle, and now the jeep is headed to the shop. I am unsure if the abs system is working properly during this time which is hazardous, not to mention the odometer isn't running which is illegal.
I bought my 2002 jeep liberty in 2006.several weeks after i purchased it i noticed that if i placed heavy objects in the trunk, or went over a large bump, the speedometer would flick down to zero, and in some cases, stay at zero until i removed the items from the trunk.i didn't pay much attention to it as i generally don't put heavy things in the trunk and after a while i forgot about it.several months later i noticed it again, and the speedometer and tachometer flicked down to zero, even when driving 70.this time i mentioned it to some friends and they suggested that if these things don't work then the correct number of miles driven is not recorded on the odometer.i took it to the caryard where i purchased it to get advice, but seeing as though i didn't buy it from a jeep dealer they weren't helpful and were expecting several hundred dollars just to figure out what the problem was.i took it to a jeep dealer and they were also not much help and wanted a few hundred dollars just to determine the problem.so basically, i don't know how to proceed as either way it's going to cost me at least several hundred dollars (on what was a 4 year old vehicle when the problem first happened) to get the thing fixed.
The speedometer suddenly stops working and,when you press the brake the vehicle comes to a grinding halt.then happens every year once, i brought this vehicle in 2002 and so far it has happened 6 times. Suddenly the vehicle will start behaving like this, where the speedometer will move to zero and then from then until i service where they replace the whole speed sensor unit the speedometer doesn't work.unfortunately during this time the vehicle can stop anywhere when ever brake is applied.
The consumer was unable to start the vehicle. The consumer lifted up the hood and noticed that the battery acid was leaking from the battery. The vehicle was towed to the dealer for inspection and themechanic determined that the battery needed to be replaced.
I have a 2002 jeep liberty, it was purchased in jan of 2003. Since that time i have needed a new battery every year. Each time the car was running as usual and the next time i went to turn the car on it simply would not start. I went o the dealership and the battery was replaced under warranty, the second time i had to purchase it. I called the manufacturer and was told there was nothing wrong with the liberty model. This last time the battery was replaced without cost to me since the battery failed under a year. I asked my dealership to perform a full diagnostic on the car and its electrical system. I was told nothing was wrong. Though now i can feel the car almost stuttering as it does not have enough power and the car stalled out when i stopped for a red light. The car would stay on in park, neutral, and reverse but not drive. That has stopped but now i am afraid it will stall out on me at any time. Also every time the battery needed to be replaced the battery had been drained completely, the car could not be jumped even at the dealership. Any help or information with this would be greatly appreciated.
The vehicle failed to start after being driven and parked for a few minutes.the vehicle got a jump start.the panel lights started flickering.the vehicle was towed to the dealership, who indicated that the alternator failed and drained battery.this occurred without any warning.the dealership replaced the alternator with an upgraded.this indicated that there was a defect in the original alternator. *sc
Dealerreplaced the front tires twice,andvehiclevibratedwhile drivingat any speed. Also,headlights/ horn/windshield wipers, and the speedometer failed while driving the vehicle.
While towing our 2002 jeep liberty le behind an rv, with key in the first click position, the keys have twice fallen out of the ignition switch and caused the front wheels to lock in an other than straight-ahead position.this means the switch has rotated, on its own, to the off position.in the first instance, in 2004, there was no damage other than some scuffing on the edges of the tires - due to the wheels becoming locked in an angled state.in the second instance, in 2008, there was approximately $2,300.00 damage to the right front of the jeep.chrysler has been contacted, twice in 2008, but stated that the problem was caused by the tire manufacturer, rather than by the wheels locking.i will be sending the two letters which i sent to chrysler, along with a cover letter to your office, with photos showing the damage to the jeep liberty.you may decide whether the wheels locked or the 3 tires just destroyed themselves.naturally, chrysler corporation has only contacted me by phone, so there is no paper trail, save my few notes when speaking with some person i can barely understand.thank you for your time! updated 02/19/10updated 10/04/10
My 2002 jeep liberty limited's ignition will not turn with the key in place.first occurrence, i was able to jiggle the key and get it to finally turn to start, 2nd time it took me bout 10 mins of jiggling the key and it finally turned and started. 3rd time, same situation.now the 4th time and it's sitting in our garage, will not turn to start.
Ignition key will not turn once it is in the ignition.because of this the car cannot be started.the gear shifter cannot be moved into neutral.the key, rocking the car, turning the steering wheel, working the gear shifter, changing the tilt of the steering column, have no affect on the situation. Will not release the steering column.there have been variations of this happening over the last year and after a few jiggles it worked just fine, but now the ignition will not turn.
Jeep liberty 2002, ignition problems. Key goes into ignition but will not move backwards or forward, steering is locked as well. Occurs a couple times a year so far, usually by fiddling with it after 15 minutes i can get it started up. Not this time, the key won't budge either way and my car won't start.
2002 jeep liberty will not start when turning key in ignition. From what i've read online, this is a widespread problem. I'm trying to find a place to repair; first service department said that they cannot do it because a dealership will need to reprogram the key to the mechanics of the steering column. This problem has been happening several times in the last week.very problematic since we live in ohio and have a 15 month old.cannot afford to be stranded with a toddler in frigid weather.
Key will not turn. Ignition is lock. It was parked. Next day, will would not turn. Need a recall, this should not happen and is hazardous to women being stranded on highways. This should not have to be paid by consumers for a defect in a chrysler product.
A body control module was defective causing loss of almost all the elec ent (door locks, air conditioning, and speedometer).this part was replaced twice after 18 days in the service dept and still is not operational.a car with items like the speedometer not working is unsafe.
The ignition switch failed (broke). Took to authorized dealer. They replaced switch,which broke again,during their testing process. I am now advised that there is something with the steering column that is breaking the switch, dealer says complete steering column has beenreplaced. They can not or will not explain what in the column is breaking the ignition switch. There is no way of knowing if this will even fix the problem. Where this is something internal, there is now way for the owner/operator to know there is a problem. If the switch were to break during vehicle operation, who knows what the outcome would be.
The key became stuck in the ignition. The key sometimes has to be left in the vehicle.
Jeep liberty pulls to right, will stop dead in its tracks while in drive, hard to control, thumping noise, metal to metal grinding from front end, seat belts do not work properly, hard to start, front seat covers rippled, paint peeled on hood, tailgate, breaks only work some of the time, shakes and hard to control on speed above 35 mph, all interior weather stripping came off.same complaints from 1/7/03 ball joints replaced on recall on 1/10/03 still had pulling to right problems, shaking,. Weather stripping all fell off on interior of car, acts like wheels are binding.3/4/03 same complaints pulling to right, stops dead in its track, hard to control, wheels bind, dealer could not duplicate complaints (did not write up work order)3/27/03dealer installedinterior weather stripping, same complaints as 1/10/03,3/4/03.again on 6/2/03 took jeep liberty to dealer took a test drive could not verify complaints.did not write up a work order.1/16/04 jeep liberty hard to start, pulls to right, jeep shakes & vibrates hard to control, seat belts do not work, seat rippling, car stops dead it its tracks,dealer fixed lower ball joints again on 2/13/04 at 23,850 miles.2-13-04 picked up car from dealer still had same problems" dealer stated " this is how jeeps drive"they are nuts!11-04 dealer took test drive was still having problems claimed everything okay. Did not right up a work order.5/27/05 had massive problems brakes would go to the floor, sometime would work and other time not.took to nearest brake place pads, okay, but wheel cylinder leaked. Claim it could be a intermittent failure of master cylinder, called dealer ship no part available.7/5/05 took to dealer again with same problems,r they had not even looked at it.removed jeep and took to private auto placed,ut with intermittent problems you could replace most of the parts on the car & you may not cure the problems.
When the consumer placed the key in the ignition, the vehicle failed to turn over, it was discovered the started had failed. The brakes made a noise when they were applied. The dash made a rattle noise when the weather was cold.
The vehicle experienced problems with the passenger window, there were noises coming from the dash and door area.also the starter failed, and the vehicle was getting poor gas mileage.
Speedometer sensor wiring was found rubbed into by the emergency brake cable at the rear differential. This was first indicated by an erratic speedometer indication and then total loss of indication. Problem repaired by owner including relocation of cable relative to brake cable location.
Emergency brake cable was to close to speed sensor cable andrubbed through causing cruise to surge & speedometer to 0mechanic told me it was poorly designed. It was acting up forabout 2 weeks before it failed completely.
Dt*: the contact stated while driving 35 mph on a city street, the engine stalled, and all four doors locked and unlocked without warning.afterwards, the engine restarted.the vehicle was inspected by an independent repair shop who determined the wheel and speed sensor of the brakes needed to be replaced.afterward, the problems persisted.the vehicle was taken to a dealer for further inspection who determined there was a rainwater leak along the driver side door and the rear hatch that corroded the electrical wiring harness.the wiring harness was replaced as well as a new rear hatch seal to prevent further leaking.the manufacturer was alerted.
Hello,i purchased this great suv in sept 2003. So far have had to bring it into dealer 7 times for electrical system (wiring) repairs. They could not get remote entry to work , so they ordered a part, then still would not work so ordered a new computer.then in a few days, the driver's door lock stopped working, so brought it in. They had to order another part, so had to come in 2x for that one too.then the right rear window would not work, so they replaced the regulator. Now lights on indicatorwhen the door is open is not working and neither is the autolock feature after the car is driving for a few minutes, so have to visit them again.dealer told me that wiring had some rust in it due either to factory carelessness (wiring harness left out in weather) or flood in vehicle.there is no record from carfax of flood to this vehicle.dealer said may need to replace entire wiring harness (2-3 days in shop) which is ok with me if it will fix problems.he said he can't do it unless it starts acting up. Afraid when it will start acting up will be when warranty expires. Would like service dealer (courtesy chrysler/jeep of casselbery, fl) to replace wiring harness before something else happens.they have been really great every time i've brought it in. I understand they can't replace the wiring harness without a symptom, but there have been lots of symptoms at this point.thanks for your time,susan atherton.
Speed sensor wire at rear differential was chafed due to close proximity to brake line to left rear wheel.the braek line contacts at the base of the conenctor where not plastic armor protects the wire. Conductors are exposed and ground on the the brake line, causing speedometer to give erratic or no readings.most evident with passengers or a load in the rear, caousing the wire to contact the brake line.erractice speed data also effects automatic transmission shifting, causing sharp and abbrupt shifts to lower gears at speed.
2002 jeep liberty was being towed behind motor home, alerted by passing motorists i pulled over and got out of the rv. Smoke was poring out of the liberty fire trucks arrived just as flames were shooting out of engine compartment..they managed to free the jeep from the motor home and used fire hoses on the jeep..jeep is a total loss..as yet no explanation for cause of fire.
Our 2002 jeep liberty limited with less than 1500 miles caught fire on the right side and proceeded to burn completely. My 5 year old son was in the passenger seat. By the time we saw the smoke and fire, he tried to get out but the door was too hot to open. I grabbed im, opened the drivers door and ran for safety. We were turning around on a gravel road and had entered some lite mud and lite, wet grass beside the gravel road and we were pulling a brand new very lite trailer with three small dirt bikes on it.the fire was so hot that the new trailer hitch melted and was fused to the trailer neck. My 5 year old son's bike which was on the right side of the trailer was burned and melted to the frame. My son and i were fortunate to get out alive.
Radio/cd player quit working and the display blinks on and off with radio turned on or off and noticed a clicking sound from within the dash. Also from time to time the dome light would come on without intervention.*la
Major electrical problems....dash went dead, wipers dead, power door locks dead, tail gate latch released, no headlights, no speedometer, all shut off while driving in the rain at night at 65 mph.
I got recall for dash board under steering column stating it needed to be fixed because ofpossible problem of falling off while driving causing a majoraccident..took vehicle in for recall.one week later while driving, the dash board under steering column fell off and landedon my feet. I had to stop my vehicle in the road to remove dash. Returned to dealership and complained. They put piece back on. Now, approximately two months later the same piece fell off again.if this is a recall, the fix is worse than the original !!!!!
While traveling at 75 mph consumer states the panel under the steering wheel fell onto the drivers feet.consumer states took to dealer and dealer stated the knee bolster packing plate fell off.cause is unknown. Ts
The contact owns a 2002 jeep liberty. The contact received a recall notification for nhtsa campaign number: 14v252000 (electrical system, electronic stability control, exterior lighting, service brakes, hydraulic, vehicle speed control); however, the parts were not available. The dealer did not know when the parts would be available. The vin was not available. The contact had not experienced a failure.
When the thermostat gets to the middle indicator which is in the normal zone when you stop the vehicle shuts down until it cools
Key gets stuck in the ignition system from time to time the keys are left in the ignition steering wheel gets locked unable to retrieve key. Electrical stability control defect since buying it in 2003, numerous suspension problems since 2003, spend thousands of dollars fixing defects.
The contact owns a 2002 jeep liberty sport. The contact was driving approximately 55 mph. The anti-lock brake system and brake warning lights illuminated on the instrument panel and suddenly the speedometer became nonfunctional. The contact stated that the electrical wires to the blower motor overheated as a result to the wiring harness. The dealer was notified of the failure and stated that the labor fee would be $87 an hour. The failure mileage was 107,000.
Nar 04/28/2003 mr vibration occurs when the vehicle accelerates over 50 mph.
We bought the vehicle used and they said that there was a problem with the engine, but they did not give us a warranty or any other discount. Now we have had the vehicle for six months and it needs a new bottom end of the engine put in which costs more than the vehicle is worth but we do not have a choice, we have to put one in. I have always bought jeep's in the past and was very satisfied with their performance, but now i re-thinking my loyalty.i have always wanted a jeep liberty but now i wish i had never bough it.
Failed thermostat housing at 94,000miles. Thermostat housing did not open for coolant to pass causing extensive engine damage to head gaskets and pistons with 7k damage .there was no warning of overheating or error codes on dash board as thermostat failed. Car just stopped at 5mph.car well maintained and serviced.
My daughter bought a 2002 jeep liberty 1 month ago. We changed the oil and i had her check it every two weeks since the vehicle was new to her. She did as i said for a couple weeks and said it used none. She is very diligent at watching her mileage to plan oil changes every 3000 miles.she went to work and the engine started to knock. She checked the oil and found it 3 quarts low and got no low oil warning. We took it to a shop and it needs a new engine. We found out no reputable salvage yard wants to sell the engine due to a known oil gear issue, so they will not even warranty one with low miles.a rebuilt motor with the oil gear issue fixed costs $3200.00. With labor my daughter is looking at $4500.00 to replace an engine with only 119000 miles.i searched the internet on 2002 jeep liberty 3.7 engine. I found many complaints regarding the blown motor. The average seems to be 96000 miles. Many people online said they contacted jeep and they said they were sol.i don't expect a new engine for nothing, but when the average vehicle today does 250000 miles by most manufacturers and toyota is at 400000. I would like to see an american company doing everything it can to create customer loyalty.[xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The contact owns a 2002 jeep liberty. While driving 30 mph, the vehicle began to jerk forward independently without warning. The vehicle was taken to an independent mechanic who diagnosed that the valve seals failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken back to the independent mechanic who diagnosed that the motor needed to be replaced. The vehicle was not repaired. The local dealer and manufacturer were not notified. The failure mileage was approximately 173,000. The vin was not available.
The contact owns a 2002 jeep liberty. The contact stated that while driving 10 mph, the engine stalled without warning. The contact was able to restart the vehicle but the problem occurred several times. The vehicle was taken to an independent mechanic. The technician diagnosed that there was an electrical shortage on the rear hatch module. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 98,986. Updated 11/24/14*lj
The contact owns a 2002 jeep liberty. While driving 35 mph, the air bag and check engine warning indicators illuminated. In addition, the air bag indicator illuminated intermittently. The contact received notification of nhtsa campaign number: 15v046000 (air bags) around march of 2015. The dealer (major world, 43-40 northern blvd, long island city, ny, 11101) was contacted at 866-614-2884 and stated that the earliest they could accommodate to diagnose the vehicle and schedule an appointment was a month away. The manufacturer was not made aware of the failure. The failure mileage was approximately 157,000.
The contact owns a 2002 jeep liberty. The contact stated that the check engine light remained illuminated. The oxygen sensor was replaced several times however the failure was not corrected. The manufacturer was not made aware of the failure. The vehicle was not repaired.the approximate failure mileage was 112,000.
After following all vehicle maintenance recommendations, engine has failed @ 73000 miles.mechanic states engine sludge. I was told i will need to purchase a new engine. Have all service records, all oil changes were done on time as scheduled and now i have a car that does not run.
My engine failed like most people with a 2002 engine that i have spoken with.this was a bad year for these engines so i can not understand why they were not recalled. Every mechanic knows these engines would fail for no reason.
Drove a short distance aprox 1/2 mile to store.when i came out car would crank but did not start.i left car idle for 1 hr and then it would start.this condition has happened a few time in the previous year.
This is my wife's 2002 jeep liberty. We maintain it regularly, oil change every 3000 . Didn't have any problems whatsoever until bam ! she loved her jeep dearly. Wouldn't had taken anything for it.going to church, 6 miles from the house. When she got there she stated " my jeep is making a funny noise". After church service she cranked it for me. I told her to shut it down. Checked oil, " where did it go " . Had to put in 3 quarts just to get it home. Sounds like a thrashing machine. Bad knock. I could except it if the jeep had been roughed or fast driven but the jeep is only driven to her work and church where the speed limit is 55 mph tops. I'm retired and she's ready to and we can't afford to put a lot of money into a new engine. Heard jeep had a lot of problems with this engine. Especially the 2002-2003 model. Does anyone know if anything can be done about this.
The contact owned a 2002 jeep liberty. The contact stated that the vehicle caught on fire near the engine. The vehicle was destroyed. No further details were available. The manufacturer was not made aware of the failure. The failure mileage was 163,000.
The contact owns a 2002 jeep liberty. The contact stated that the vehicle stalled without warning. The contact mentioned that the failure was experienced after the vehicle was repaired under nhtsa campaign number: 15v046000 (air bags). The vehicle was taken to a dealer. The technician was unable to diagnose the failure.the vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 143,000.
Motor went out with no warning......replaced. After 7k miles.....motor went out again. The warranty company for the motor acts as if they did not know the motors constantly go out.
After proceeding through a stop light i heard a ticking noise that got louder, then a banging, and then the engine seized within 1 block of driving. Through a rod.had just checked oil under hood that am.maintained vehicle well in the 9 yrs. Of ownership.there was no warning prior to event or alert on gauges. Bought a rebuilt engine & had it installed.
While driving vehicle, engine started to drive rough. After driving for 5 minutes check engine light came. Took vehicle to mechanic and was told cylinder had zero compression. Was told would be cheaper to get remanufactured engine.
The contact owns a 2002 jeep liberty. The contact stated that the steering seized and the vehicle could not be moved due to overheating. While the vehicle was being driven 25 mph, the temperature gauge did not indicate that the vehicle was going to overheat and there were no warning indicators illuminated. The contact also stated that there was no steam or smoke coming from the engine. The vehicle was taken to the dealer where it was diagnosed that the engine was defective, the coolant reservoir was damaged, and the temperature gauge was defective and needed to be replaced. The vehicle was not repaired. The failure mileage was not provided.
The contact owns a 2002 jeep liberty. The contact heard an abnormal noise associated with the 3.7 liter engine. The contact noticed there was a strong hesitation without warning and the vehicle later stalled more than once. The vehicle was parked at the contact's residence due to the failure. The contact indicated that the number two cylinder may fail and cause the valves to drop onto the pistons, which could cause the motor and cylinder head to fail. The manufacturer was notified of the failure and suggested that the dealer perform diagnostic testing. The approximate failure mileage was 147,000.updated 05/31/2016*ljthe consumer stated two spark plugs were pulled and broke due to impact, inside the cylinder head. Updated 06/14/16.
Jeep started missing and stalled as i was driving. Lost break pressure and steering control of the vehicle. Thank goodness i was able to get to the side of the road without an accident. The engine light came on and the vehicle would not restart. After being towed to a mechanic, he told me the values where done and the motor was shot. I have since looked up the problem on the web and have found that most 2002 jeep liberty's have experienced the same problem, repeatedly, one guy is on his fourth motor. Spoke to the local chrysler dealer who acted like i spoke a foreign language, never heard of the problem. This is the company we just bailed out with taxpayer dollars, correct! i am at a loss, can't afford to fix it nor buy a new vehicle. Please put some pressure on chrysler to address the issue, we addressed theirs.
Misfire in cylinder 3. Replaced coils, plugs, and computer. Still throwing the code.
2002 jeep liberty.consumer writes in regards to engine failure.the consumer experienced a misfire while driving. The check engine light started flashing, so she immediately had the vehicle diagnosed with a diagnostic code reader at a local parts store. The code fired was misfire cylinder 2.the spark plugs and coil were replaced. However, the vehicle was still misfiring the same cylinder. The head was then taken off the engine to further inspect what was happening in the cylinder to case it to misfire. The mechanic discovered the exhaust valve was drawn into the cylinder and combusted. The combustion caused the piston to melt down to the first ring.
The contact owns a 2002 jeep liberty. The contact stated that after the vehicle was started, a fuel odor emitted from the vehicle. In addition, the contact mentioned that after the vehicle was parked, the check engine warning light illuminated.the contact also mentioned that after turning the ignition key to the on position, the vehicle failed to start without warning. The vehicle was taken to the dealer, but was not diagnosed or repaired.the contact received notification of nhtsa campaign number: 12v527000 (air bags), 13v252000 (fuel system, gasoline , structure), and 15v046000 (air bags) however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was unknown.
2002 jeep liberty.consumer writes in regards to engine light came back on after consumer was informed that repair work had been completed.the dealer informed the consumer, the engine light illuminating again, was due to another problem.
On july 23, 2015, while driving on the interstate highway, at approximately 55 miles/hour, the odometer, speedometer and cruise control simultaneously stopped working for no apparently known reason.when arriving at my destination in another state, (approx. 60 miles), i researched the internet for potential problems.a number of other 2002 jeep liberty owners had experienced similar problems.additionally, several owners had experienced engine stalling when braking at a stoplight or intersection.on july 28, 2015, when traveling on an interstate highway, i pulled off to the safety lane to take a telephone call.while i was slowly pushing on the brake pedal to move safely to curb lane, the engine stopped working, as did my steering.quick thinking - having read prior owners' comments - told me to put the car in neutral and turn the ignition key on.that worked!i got the car safely to the side lane.i am in the process of getting problems corrected; however, other owners have stated that the problem of stalling persists.
My 2002 jeep liberty sport had to have the radiator replaced2 years ago (2011) due to sludge in the system, which was fine because it was already almost 10 years old. Recently (june 2013) i smelled coolant and by the time i got it to the mechanic, it had overheated just once, from the water pump not working. So the mechanic replaced the water pump, and after that it never worked the same. The engine was rough, didn't have a smooth idle, and the next day, the "check engine" light came on. I had a friend check it out on a weekend when the light stayed on and started flashing, and the engine felt/sounded even rougher. There were multiple error signals, later diagnosed by the mechanic that the head gasket was cracked/blown, there ware coolant fumes from the engine, and 3 of the cylinders were "warped". Estimated repair cost: $2000-3000 and a week's worth of labor... Providing they didn't find other damage when they got the engine out. Reading other reports make me disappointed with chrysler and confident that i'm not going to have mine repaired nor buy a new jeep (though i had previously loved! my jeep).
Was driving down the highway and quit. Had towed to shop and they said the engine was shot.
My vehicle is a 6 yr old low mileage chevy equinoxthe stabilitrak light came up as well as the service power streering. It has also lost power in the highway and stalls or won't accelerate at times which makes is very dangerous since i could get hit by someone in the highway. I have taken it to the dealership and they have replaced o then sensor which cost me $400 but not fixed i took it to another mechanic and they replaced some fuses and sensors another $500 still not fixed. The car is now bach at the dealership and it has been a few days. This seems to be. Very common problem with the equinox as i have spoken to a few people who own one and they just ended up trading their car. I don't want another car payment and for a 6 year old car with low mileage this is not normal
Had recently checked the oil, and everything was great. Just got back from a long trip with no problems. Then 3 weeks later with no warning, i was driving down the road at about 40 mph and the engine started making a bad sound. (which it had never done) no warning light on the dash, nothing. Pulled over checked the oil again and it registered a little low which was also unusual. Put a quart of oil in it and headed the 7 miles home, but by the time i got home the engine sounded horrible, i drove very careful and watched the gauges and for any warning lights including the check engine light or oil light to comeon but nothing happened. It just sounds like crap. I had a mechanic friend come to my house to look at it and he said that it looks like it will be a new engine. What the heck, this seems to be a common problem. Why is jeep or chrysler doing nothing about it. The engine has extremely low miles, should be good for longer than this.
Key gets stuck in the ignition system from time to time the keys are left in the ignition steering wheel gets locked unable to retrieve key. Electrical stability control defect since buying it in 2003, numerous suspension problems since 2003, spend thousands of dollars fixing defects.
The contact owns a 2002 jeep liberty sport. The contact stated that while driving 55 mph, the vehicle stalled without warning. The contact had the vehicle towed to his residence. The vehicle was not diagnosed or repaired. The contact did not call the manufacturer. The failure mileage was 130,000.
For many years now, a couple of times a year i will be driving along at different speeds, sometimes uphill, sometimes downhill, and the engine will turn off.i would pull over and stop.turn the car off and then it would restart.it would always restart.recently, it happened when driving and i just turned the ignition off and back on again while i was still in motion and the car started right up.it didn't like doing this because the wheel will lock.i read of the chevy problem and thought this might be similar.
My car experienced a sporadic rough idle over a 2 week period. One day the check engine light when on after starting the car. After reading the codes cylinder 2 was determined to be the issue. A shop replaced the ignition coil and all seemed well. The next day after driving the car all day with no issue, i restarted the jeep after a 10 minute break and it would not start. When it finally started it sounded like half the cylinders were not firing and had a slapping sound. Towed it to dealership and was told cylinder 2 had no compression and it needed a new cylinder head. Both sides would cost $3,500. Parts were ordered and 10 days later they called me and said there were other problems and the cylinder head was not the issue. Piston seemed bent and it needed a long engine block and a water pump. This would cost $7,000. Not worth the fix. It seems cylinder 2 is an issue in many liberty's of this year.
I have had my jeep liberty for about 5 years no major problems with it until this past august. I've changed the oil in it every 3,000 miles, and maintained my jeep very, very well. One day i started the car, was driving away from my house and i heard a loud "knocking" sound from the engine. The engine light came on, and when i checked the code it read as the knock sensor. I took it to the mechanic to determine the cause. They told me that the engine was done, that i needed to replace it with a new engine to fix the problem, and that he had seen this problem with liberty's several times before! i've checked numerous help websites and jeep forums and it confirmed that i was not the only liberty owner with this problem, but yet chrysler hasn't done anything about it! buying a new engine for a car is not cheap, and it isn't something that i should pay out of pocket when there are hundreds of other reports of bad liberty engines. This needs to be researched and taken care of promptly!
I was pulling out of my driveway and the car just shut completely off and i was stuck in the middle of the road. About 10 mins later, it started back up again and drove normally. This is not safe at all and if i was driving on the road, i could have died. I'm scared to drive this car now and i can't afford to go to a mechanic and pay thousands of dollars. From looking online, this is a recurring problem with this car. There should be a recall on this issue. Someone can really lose their life over this.
This was my primary (and only) transportation and the jeep ran as normal on 06/19/2014, no problems or noises. I cranked it up on the morning of 06/20/2013 and the motor was knocking like crazy. I took it to an independent repair shop and let them listen to the noise. I was advised that 1st, the noise sounded like the rocker arm or beads and this is not the first jeep liberty they have seen with this problem and 2nd it was not safe for me to be driving the jeep with this problem as the engine could possibly fail causing a crash and 3rd i will have to buy a new motor for this vehicle which is around $2,000.00 and up for a rebuilt engine or $6,000.00 and up for a new one. I was still making payments on this vehicle and didn't have this type of $$ just lying around so it has been sitting in my driveway for over a year.from my research online, there are numerous consumers who have had this same engine problem yet chrysler has not been made to recall there engine for defective parts. On behalf of jeep liberty owners that have had to face this huge problem, i am requesting that this issue be researched as soon as possible!!!! jeeps are not bottom line vehicles as most people know. I personally paid $30,000.00 for this vehicle and am furious at the lack of response or sense of urgency by chrysler to resolve this and all the other issues with their vehicles. If you are going to charge for vehicles like they are 5 star vehicles, then you need to sell a 5 star product or give 5 star respectable service and correct your defects.
Number 3 and 6 cylinders blew. Found broken rods and bearings in the oil pan. Bearings were twisted around the studs for the crank cover. Seems to be a common issue in this year 3.7l engine. This happened while driving in traffic on a city street and i can't imagine what i would have done if i had been driving on i95 when it occured.
Well where do i start. Since i have purchased this vehicle in may of 2016 i have replace multiple parts ,but they weren't part of any recalls.but now my concern reviewing recalls for this vehicle and trying to address these numerous defects . I'm almost fed up. My main cover is the j17 recall for the upper control arm ball joint of whicha chrysler representativeadvideo my my vehicle was part of,which i clueless on how as the recall doesn't specify other than 2002 to 2003 liberty vwhiles . Now i show that they were replaced in the past and now they since are worn in the same description they were recalled in . And chrysler denies responsibility(?) .. Also other concerns with the catylic converter causing a sulfur smell when the vehicle is going up hill aso well as towing . One more thing is numerous online forum about the engine ticking being normal and unfixable other then to replace the engine . Now all this plus the multiple parts i have already replaced a vehicle less then 15 years on the market needed a in other words fully restoration is unacceptable.especially when i have stock 1948 jeep that need less repairs than this .
The contact owns a 2002 jeep liberty. The contact stated the vehicle had a burning odor near the engine. The contact received a recall notification of nhtsa campaign numbers: 15v046000 (air bags) and 13v252000 (fuel system, gasoline, structure) however the parts to do the repairs were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for recall repairs. The manufacturer was not notified of the failure. The failure mileage was approximately 30,000. Parts distribution disconnect.
#2 cylinder failed,#2 rocker arm came off,#2 lash has play which caused the rocker to come off, passenger side cylinder assembly had to be replaced. Also fuel leak by crimp. All this with no indication or warning signs. No unusual sounds, smells or indication from panel on dash.the vehicle lost power immediately.
The contact owns 2002 jeep liberty. The contact stated the vehicle made a loud knocking sound and then it stalled. The vehicle was taken to a mechanic who determined there was a misfire coming from the pistons which caused the failure to occur. The contact was advised that the engine needed to be replaced. The failure and current mileage was 139,000.
The engine is blown because the valve issue that chrysler is very well aware of.regular maintenance and proper oil changes took place.the engine they put in this vehicle is known for this issue. The valve breaks off and destroys the engine.thanks guys.way to own up and fix your mistakes.
I owned the jeep for about 6 months. It ran great, no problems then out of no where it wouldn't start. Sounded like the battery was dead and just not turning over and had it looked at about two days later. He told me that the second cylinder had no compression therefore the engine was blown.personally i love jeeps and wouldn't want anything else but after hearing this, and having it be a known issue for this year make and model i would have chosen a little wiser. I read about several 2002 jeep liberties with the same issue which led me to this site.
The contact owned a 2002 jeep liberty. While driving approximately 35 mph, the contact heard a noise emerging from the bottom driver side of the vehicle. The vehicle also started to hesitate and all the warning indicators illuminated. The contact slowed down to approximately 10 mph into a parking lot. The contact parked and exited the vehicle. She was alerted that the vehicle was on fire. The fire department extinguished the fire. The vehicle was destroyed. The manufacturer was notified of the failure. The failure mileage was not available.updated 12/29/15*lj
I was driving on the interstate at 55 mph in the right lane. I accelerated to pass the vehicle in front of me who was driving approximately 40 mph. When i accelerated, there was an extremely loud band that came from my car. I moved into the right lane and pulled over, off the road and stopped the car. The loud bang frightened and startled me for a moment and i could have lost control of the vehicle and crashed. Up until then, i had no problems. When i drove the car home, i drove slowly and carefully. The car kept stopping, as if someone turned the engine off. I took it to the jeep dealer and was told i needed to replace the solenoid pack and fluid, had a broken clutch, and internal damage (transmission). After that incident, other issues started such as no hydraulic under front hood (have to hold hood up with one hand while using other). The first time it happened, the hood fell down on my head. The back hydraulics to keep the hatchback open sometimes work or not and my windshield wiper motor is broken. Mind you this all started with low mileage between 72,880 - 74,000. Now i am concerned about the latest recall for fuel tank explosion if hit in rear and the other recall about the air bags.
I own a 2002 jeep liberty and had never heard of a recall on the engine!i did get a notice for the air bag issues months ago and have contacted the local dealer who maintains that the parts aren't available.didn't some other autos have the same problem?have they been fixed?i don't want to have a wreck and the air bags not deploy and then i become a crispy critter.nor do i want the air bags to deploy when i'm driving down the interstate doing between 60 - 70 miles per hour.again, possible crash with burning to death.someone somewhere needs to get chrysler to work.do they need a financial handout? guess i'm gonna have to trade this clunker in and get something other than a jeep.too bad cause i love my jeep.
Alternator failed which caused the vehicle to stall at an intersection while driving in highway traffic. Vehicle was towed and alternator replaced.
I was driving to unlock my other vehicle because my husband locked the keys in the car. I had my two young boys, 2 and 3 years old with me. I was on an interstate when all of a sudden, the wheel locks up and i see smoke coming from the hood. Blew the engine!!!! i was stuck on the side of the road, no cell phone, the night before a terrible ice storm that was headed my way. Very scary situation. I couldn't believe it was happening to me. Now it is going to cost me over $5000 to fix it, i think not. I don't have that kind of money sitting around. I have two little ones in diapers and another in college. So disappointed in the manufacturer for not warning the public. And to boot, i only paid it off last summer. $18,000 down the tube. It was my first vehicle i ever paid off. So very disappointed.
Rear axle seals leaking replaced seals, bearings, and brakes on both sides.engine started using excessive oil, sometime up to 2-3 quarts low, no smoke or leaks detected.all the power windows started malfunctioning one by one, would not go back up, still working issue.rear wiper does not work.had to replace rear brake light units twice due to shorts in wiring. Replace plastic radiator and electric cooling fan.
The contact owns a 2002 jeep liberty. The contact stated that while driving at 45 mph, the speedometer failed to read the vehicle proper speed as the check engine warning light illuminated. The vehicle was not diagnosed or repaired. In addition, the contact stated that the abs sensor wires were fractured and rubbing against the emergency brake cable. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 142,000. The vin was not available.
I went to the storeand picked up chips and drinks and keep running fine.got back in it and took me several tries to crank.kept going dead on the mile drive home. Haven't been able to afford to get it fixed but mechanic replaced computer spark plugs fuel pump and injection system.still wouldn't crank well.had new computer programmed.nothing.till says 3 cylinders are not working and i need a new motor.
The engine of this vehicle died without warning. It's computer never picked it up, or gave me a warning that anything was going bad. It was not making any bad sounds or loose sounds of anything. The vehicle simply died in me when i accelerated going up a hill, imagine the horror that was having vehicle also accelerating behind me. I've been hearing the same complaints from thousands of jeep liberty users and this is dangerous. I don't understand why they're refusing to address this issue, this is something that's life-threatening and could lead to a fatal crash. Please, for hundreds more of the similar complaint, please visit: http://www.carcomplaints.com/jeep/liberty/2002/engine/engine_failure-2.shtml.
The contact owns a 2002 jeep liberty. The contact stated that the oil warning light illuminated intermittently on the instrument panel. The vehicle was taken to the dealer for diagnostic testing. The technician was unable to diagnose the failure. The oil sensor was replaced and the failure continued to occur. The manufacturer was made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 86,000.
The contact owns a 2002 jeep liberty. The contact was driving 45 mph when the vehicle emitted an overpowering gasoline odor. The vehicle was taken to the dealer for inspection but a diagnosis was not determined. The contact also stated that the engine failed due to a blown piston.the contact independently diagnosed the vehicle and noticed that some fuses were blown. The vehicle was not repaired. The manufacturer was notified of the issue. The approximate failure mileage was 120,000.
The contact owns a 2002 jeep liberty. The contact stated that when attempting to shift into four wheel drive, the shifter linkage cable separated from the transfer case. The rubber that was connected to the plastic housing also separated. The vehicle was taken to the dealer who replaced the four wheel drive transfer shifter assembly and linkage cable. The vehicle was repaired. The failure mileage was 60,603. And the current mileage was 60,737....updated 08-24-12 the consumer stated the old part is available and the manufaturer was contacted.updated 09/04/2012
The contact owns a 2002 jeep liberty. The contact stated that when accelerating, the vehicle jerked forward as the check engine light illuminated. The vehicle was taken to an independent mechanic, who diagnosed that the co2 filter needed to be replaced. The manufacturer was notified of the failure. The failure mileage was 211,000.
The contact owns a 2002 jeep liberty. The contact stated that the vehicle stalled without warning. The vehicle was towed to a local mechanic, who diagnosed that the engine was defective and needed to be replaced. The vehicle was not repaired. The manufacturer was notified and stated that there was no recall for the engine failure and offered no assistance.the failure and current mileage was 90,000.
Engine stopped with loud noises obvious something broken.towed to dealer.dealer indicated engine failure due to oil sludge issue.dealership indicated that this was a common problem even on well maintained 2002 liberty 3.7 engines.not even 73,000 miles on the engine.internet is full of stories similar.
My jeep currently has 42,000 miles as of nov 1, 2015.it is 14 years old.however, the 3.7 l engine has a history (1 in 200 as best i can tell from the internet)of somehow coagulating oil into sludge around the 50,000 mile mark.this jeep is part of the trailer hitch and airbag recall, but as you know dealerships never got parts to update.however, it also seems the engine was designed to fail on these models.mechanics that work on these engines just shake their heads and tell you chrysler updated the engine to fix this but that doesn't help anybody who has an originally designed engine.again, these engines were designed to sludge.it usually starts with rocker arms cracking/breaking and even after replacement and cleansing the oil sludges up again.of course, chrysler dealerships act like every occurrence of this is isolated, but third party mechanics know better.mine has two jeeps right now that are sludged. Basically the social safety concern is that your engine can break when you're driving.and also that chrysler sold batches of these engines that they knew were defective, if not at the original design then soon after; when they decided they had to change the original design.i'm only being affected by it now because i have so few miles on my jeep.
The contact owns a 2002 jeep liberty. The contact stated that while driving 45 mph, the vehicle overheated and made a loud banging noise with the illumination of the check engine warning light. The vehicle was not repaired and the manufacturer was not notified. The approximate failure mileage was 150,000.
A year ago while highway driving for several miles, the engine wireharness from starter to batterycaught fire.the harness was destroyed.a replacement from a salvage yard went about 100' and it also caught fire destroying itself.another harness was installed and a year later the same fire on the same harness occurred yesterday.
2002 jeep liberty - engine - cylinder misfires, overheating causing coolant to overflow, coolant got in cylinder?, new engine required - quoted $5,500 plus $120.00 per hour labor from jeep dealer.
Driving through a school zone one morning and the car suddenly lost power steering and shut off, would not start again. Towed it back to house and read check engine code about crankshaft position sensor. It melted in place because of where it is in relation to the exhaust, took 4-5 months to fully dig out the melted sensor and replace. Had to put a heat shield over it myself and has since lasted 2+ years without trouble. Very poor design and a hassle to fix.
I just recently bought a car on june 13, 2013 for $5,404.05 from seattle auto mart, 12801 aurora ave. N., seattle, wa 98133. I bought the car "as is" with no warranty. It was the first car i have ever purchased in my life. I was given a 60 day verbal agreement that if anything broke down, they would fix. It. My loan was through united finance company, p.o. Box 862, auburn, wa 98071. A vehicle inspection was done on the car my the dealership. After i purchased the car, i left for california because my dad was very sick. I was gone for about two weeks.when i came back from california, the second day i got back, i drove it a few blocks from my house, and the car stopped on me at a stop sign! it started smoking from the back and from under the hood and it wouldn't start. I had it towed for the night. I then called seattle auto mart, where i got the car from and they had their people to come and pick it up. I told them what happened and that i just wanted it fixed.then they called to tell me that the problem with the car was that the engine blewandthat i would have to come out the pocket to help pay for the repairs or they could get used parts and i would pay nothing. I told them to go ahead and fix the car with the used parts (even though i should have gotten new parts). I didn't make a payment until the car was fixed. Then so i decided to cut my losses since they were not willing to help me and i gave the car back. A month later, i received a recall notice in the mail from the chrysler group llc stating that the vehicle has a small fuel leak and could result in a fire. On saturday april 5, 2014 i received another recall notice ! overall something should be done! i want a new car or to be compensated for the hardship i went through only having the car for less than 30 days! the dealership, seattle auto mart should not have sold me that car!
We replaced the engine at 135,000 miles and the next engine is doing the same thing at less than 20,000 miles. Mechanics have said these engines were defective. Loses valve and destroys piston. I have paid over $10,000 in parts alone, not counting labor. Help!!
My 2002 jeep liberty was bought brand new from the dealer. About two months ago i was driving on the highway when all of a sudden the dashboard turned off and then turned back on, then my car started shaking like it was about to stall, and the engine light started to blink. I got scared because i didn't want my engine to stall and break down in the middle of the highway since it can be very dangerous, so i got off the highway and parked it in a lot over night so that i could take it straight to the dealer the next day. I took it to the dealer very carefully, my car started over heating when it was sitting in place/ traffic for more than one minute, and then it would cool back down when it was moving. Finally at the dealer they changed the water pump, thermostat, and one of the coils. The dealership said the problem was fixed and sent me off. Within that week my car started acting up again, the engine light began to flash again and i noticed my car was still being jumpy. I took it back and it turns out it had blown head gaskets, not only that but the heads were not even repairable. I need a complete new engine. I looked online and have found that it is very common for jeep liberty's to have a major engine problem. There is obviously something wrong with the way jeep builds their engines. There needs to be a recall, it is a defect in the liberty's. There have been multiple complaints of jeep engines breaking down with no signs. Also as a side note, the seat belt on the drivers side doesn't really click and sometimes un buckles on its own. There is also an electrical problem, the inside lights turn off and on all the time by themselves.
Where to begin? my airbag light has been coming on for months while driving. I took it to a chrysler dealership 6 months ago & was charged $100 for them to tell me they didn't know what was wrong. About a month ago, while driving on the highway, my headlights went out, came back on, went out again, and finally i hit my high beams and they stayed on. My engine uses about 2 quarts of oil per week. I have parked on clean surfaces & there is no oil leaking, but it is going somewhere. I can hear a ticking noise coming from the engine area. I called chrysler's toll-free number today after the headlights went out again, and was informed that my jeep is under recall for the air bag module, and maybe that is what is causing the lights to go out. This makes no sense to me that one would have anything to do with the other. I told them that i have seen other complaints about the headlights, but they stated that they've had no complaints. I have also replaced front tires three times in the past year for wear on the outside edge. I've had the jeep aligned, tires rotated as they should be, and they just keep balding on the outer edge. The service tech said that jeeps eat through tires because of the wheel base? this car has all but eaten up most of my income. It is constantly having issues, and i get nowhere with chrysler.
Car just stalled after filling up in the gas station. Car has been well maintained and just underwent oil change and tuneup. Diagnosis of a reputable shop: loss of compression in #4 cylinder, leaking headgasket. This has been a common problem with the 2002-2003 models as evidently shown in the jeep forums and per repair shop/s. Best solution is to buy a rebuilt engine to avoid recurrence of the same problem. Very costly to the consumers and a true testament to the jeep brand.
I own a 2002 jeep liberty ltd edition and there are numerous reports on the internet that there are issues with the #2 cylinder valve coming off which in turn beat the #2 piston. I drove my jeep home from work and parked in the garage. About an hour later i started the jeep to leave and low and behold the #2 cylinder blew and created major damage to the piston. There have also been reports of a sludge issue on the 3.7l engines. I have never received a recall notice but after speaking with a man that worked for dodge he confirmed that they did a silent recall on these issues for the 3.7l engine. I spoke with chrysler and they laughed at my issue saying it was considered wear and tear since my miles are at 138,000. I don't think this issue is very funny and it could have caused me to crash if i would have been driving when the cylinder blew. I have recently had to pay over $3000 to get my repairs done and chrysler refuses to help with the issue. Had i of known about the engine issues and all of the recalls on my vehicle i would have never bought the jeep. I am only asking for chrysler to help with at least half of the repair bill if not all of it. This is a defect and if the engine was correct it would have never blown. This issue has caused me 6 weeks of trying to find a ride back and forth to work as well as two absent days at work. This was a manufacturers defect and they should be held responsible. I also received a recall notice on the air bag and have yet been able to get my jeep in for that recall as the dealership has stated that they do not have the parts yet.
My husband and i drove my 2002 jeep liberty to dinner and while driving back home, without any notice, the car started blowing heavy smoke from the exhaust pipes.then it completely died, stopped!no check engine light,no check oil light and no warning whatsoever! i now have this vehicle sitting in my garage because it's going to cost us approximately $5000.00 to fix. While researching this issue on the internet,this issue with the engine just stopping, has happened to hundreds of other people that own this same vehicle. I have not found anyone that feels it's worth fixing. All internet reviews lead me to believe that if replaced,it will happen again.why isn't chrysler made accountable??they know they got away with selling a lemon!this could potentially become a safety issue, if someone is driving on the expressway and the engine just stops as mine did! chrysler should be forced to recall the engine or give back some sort of compensation to everyone that has had this issue.can't believe, that after so many complaints, the government or better business bureau, have not gotten involved in forcing a recall for this 3.7 engine.
The contact owns a 2002 jeep liberty. The contact stated that the vehicle exhibited an abnormally loud noise when driving at various speeds. The vehicle was inspected by an independent mechanic and the contact was advised that the number two cylinder intake valve seat separated and fell into the pistons. The vehicle was not repaired. The manufacturer was contacted and offered no assistance. The failure and current mileages was approximately 123,000.
Salvaged engine with reported on 36k miles on it was installed by dealer in may 2011 after first engine was lost.put new tires, alignment on vehicle on friday afternoon, drove home, jeep sit parked until monday morning.monday morning started and engine made terrible noises and died just like first engine did.refuse to spend any additional $$ on liberty 3.7 liter engines.obviously an issue.i own a 2006 with a 3.7, so hopefully will not happen with it.
Out of no where engine light comes on check oil no oil in car took it to mechanic said engine is blown and that it is a common incident with the jeep liberty engines that they always fail before 140000 mile now i have to pay 4000 to have a new engine put in it pissed.
Valve is either dropped or has broken randomly. I have been told that it is not worth fixing, because it would cost way too much money. Also i have done research and found that is a very common problem with the 2002 jeep liberty. I want to know why jeep has yet to address this problem.
Consumer has had to replace shocks, drive shaft, brakes and all four tires since purchase.the tires were worn and the noisy were struts, a constant thumpingsound was heard when the vehicle was in motion, creaking noise were coming from the front of the vehicle when going over bumps due to the front sway bar bushings, the regulator on the passenger door was noisy, the handle on the passenger door was loose, grinding noise on the front passenger side, the passenger front door's weather strip was coming off, loud noise coming from the rear differential bearings, excessive play in the front tie ends, water under the driver's side carpet, rattling in the speaker on the passenger side, when in 4th high and 4th low, the vehicle felt as if it were in neutral, the cigarette lighter was inoperative, the was a squeak in the steering wheel when turning, the engine idled loud, the vehicle would jump when shifting into gear, there was a delay when braking, the axle boot was leaking. *sc
Car overheated, check engine light came on and steam poured out from under the hood on the highway. Mechanic used a scan tool and determined that there was a cylinder 2 misfire. Coolant was found in the cylinder and maybe the head gasket needed to be replaced. When the head was removed the gasket was ok but it was determined that the engine (long block) needed to be replaced. I have found other owners online who have had this same issue with the 2002 and 2003 jeep liberty's. I am over the 7 year 70,000 mile powertrain warranty. Car was always maintained and regular oil changes were performed. No off-roading or towing done with this vehicle.
Needs new engine.
2 weeks ago we had an engine light come on and took it to a dealership to have it serviced. It came back after putting it on the analyzer that cylinder 6 had misfired so they just reset the light and said if it came back on to come in and they would replace the sparkplug. 2 weeks later the light came back on and the upper and lower seal blew. I was told by the service dept. That it would be 6 to 8 weeks to get the part and that we are number 60 on the list for the same parts. Is there a recall problem that we don't know about?
The first incident happened back when i first got my jeep right before the warranty was about to expire.it was running fine and had no indication that anything was wrong.it was around the 35,000 mile mark.i was driving to work and my jeep just stalled on me.i pulled off to the side of the road, tried to start it again, and nothing.so i called the dealership who told me to call the 800# for the tow truck (which took 2 hours at 20 degrees....no heat...not good). I found out that was actually a piston and a rocker-arm along with many other little parts that needed to be fixed in the engine.......so major engine repair.the jeep was in the shop for a couple of weeks.after it was fixed all was well.....until the breakdown from the recall....that is my next complaint....stay tuned!!! :)
Engine failed blowing a cylinder and a half during normal use of the vehicle and i was told by my mechanic it would cost $5,000.00 for a new one. Bought the car used and have 84,000 miles on it.
The contact owns a 2002 jeep liberty.whenever the vehicle is started, the engine compartment makes a loud clunking noise.the mechanic stated that there was an issue with the spark plugs.the spark plugs were replaced, but the failure was not corrected.the contact was informed that there was an issue with the valve system.through research, he has found numerous complaints on this same failure and believes it to be a manufacturer defect.he also believes that a recall should be issued.the current and failure mileages were 91,000.
Cause: seat got loose got jammed in the valve and busted the piston, effect: engine chokes out. Wont idle. Misfires. Pulled no codes. I have found this and broken valve springs are an extremely common flaw in jeeps 2002-5. In 2006 chrysler changed the intake parts for it and never notified the public as to the reason. The replacement parts are listed as being able to be bought rebuilt or new, however you cannot find any rebuilt ones. Reason being you would have the same problem because its defective. This should have been recalled. No deaths=no recall-[xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
I was driving my 2002 jeep liberty when the oil light went on. Within minutes i lost all steering of the car and the car died. Luckily i had just gotten off the highway when this occured.
2 jeep liberty's- both engine making loud knocking noise, within a month of each other.took them in for repair.told both need new engines.this will be the 3rd time the engine has been replaced in one jeep; 2 2 times under extended warranty and now 1 engine replaced at $3,500.00. The other jeep first engine needs to be replaced.both jeeps around 130,000 miles.based on internet traffic complaints, discussions with repair mechanics, and the pricing on replacement engines, there is a evident problem and a recall is in order from jeep.
Rocker arm came off #4 exhaust valve ....dealership found defective valve...car has continued to have major engine issues.
2002 jeep liberty ---plastic fan broke and took out the electric fan, all shrouds total cost was $1,236.19 [plastic fan what the ?!@#$% gives].
The 2002 jeep liberty we bought for my wife back in 2010 from we thought was a very good honest car dealer will not name this person, but i ended up placing a brand new water pump within days of buying, then a new radio part from the dealer not cheap either, then the hood supports one was bad and the hood fell on my head so i bought 2 more not cheap all the oem- parts, not long after that had new suv tires the type it used, had to buy the book that goes with the jeep from dealer almost $100 just for the book. We still kept the jeep it was paid for, then i placed new brakes pads and turned the front rotors too, bought new chrome lug nuts the tire people messed up several of my lug nuts, had chrome lug nuts placed, then we-started getting these safety recalls in the mail hard for us to do without a way of going, but the drive shaft dropped out while my brother - in- law was test driving it to find out what was making a bad roaring sound from under the jeep, when he turned the jeep around to go back to his shop the drive-shaft dropped out on the ground, i was shocked as well as him too. And my wife what else is going to happen with that jeep.i never heard of so many recalls for one 2002 jeep liberty i have never seen or heard of what is next.? my wife now drives the jeep without the drive shaft that came loose and dropped out. Now it's just a 2 wheel drive jeep not 4x4.i'm very upset with all that has go wrong with this jeep, we've had it almost 5 years and haven't put maybe 10 to 13,000 miles on the jeep during that time, she drives back and to - to work,please help us tell us what to do? if this drive-shaft would have came out while my wife was driving around 55mph it could have either killed or even caused very bad bodilyharm to her, in the affected parts will not allow to place the part that you should look at_ front drive_shaft!!)
When vehicle was started that morning check engine light came on.no apparent problems oil and other fluids ok.the power steering at one point that day seemed to go out for a brief moment but problem was not recurring.driving down the highway that afternoon and the vehicle just died smoke was pouring from under the hood.i pulled onto the side of the road, liquid was leaking all over the ground.called a mechanic he stated it was antifreeze leaking.could not restart vehicle, had it towed to mechanic.upon inspection i found out the long block was cracked.i bought the jeep a year ago used, currently 140,000 miles.i am still paying on it monthly.it needs a new engine and is currently sitting in my driveway.i am still paying on it monthly.after talking to a few mechanics i found out this is a common problem with this make/model/year.the research i have done confirms it.i am paying to every month to have a brokendown vehicle in my driveway that i can't drive and can't afford to fix.this is a problem with the manufacturing of the engine who is going to take responsibility.
The contact owns a 2002 jeep liberty.the contact stated that the engine exhibited an abnormally loud noise when first starting. Upon further inspection, the contact stated that parts of the engine began fracturing and the vehicle was taken to the dealer. The dealer advised that the engine would need to be taken apart to determine the failure. The manufacturer was contacted and advised they were unable to assist because they were not aware of the failure. The contact was advised by a local mechanic that the replacement engine could malfunction in the same manner as the original. The vehicle was not repaired and the vin was not available.the failure mileage was 140,000.
I bought my 2002 jeep liberty used with 99000 miles at 105000 the engine blew with no warning. I wish i would have looked into the complaints first never would have bought a jeep. Obviously there is a problem with as many complaints that are the same. The 3.7l engine is junk come on jeep do something to help with this $4000 cost of replacing an engine.
Email from congressman latta's office re constituent complaints about her chrysler 2002 jeep liberty (119000 mileage) with a knocking engine due to manufacturers problem.the consumer stated she was diligent about checking the oil. However, one day when she checked the oil, due to an engine knock, she discovered the oil was three quarts low and a warning signal never alerted her. When the vehicle was taken to a repair shop, she was informed a new engine was needed at a cost of $4,500. The consumer was informed, there was a known oil delivery issue with the 2002-2003 3.7 liter engines.
The contact owns a 2002 jeep liberty.while driving 55 mph, the lights on the dashboard illuminated and a bell rang.the vehicle shut off, but was able to be restarted.the failure occurred without warning.the vehicle was towed to a local mechanic who stated that the engine locked and agreed that this is unusual at 94,000 miles.the vehicle was well maintained.chrysler stated that they were unable to assist him since the warranty expired.the current and failure mileages were 94,000.
2002 jeep liberty limited.i have replaced the engine, rebuilt the 4 -wheel drive shaft, replaced the a/c condenser and coil, and now the radio, dome lights, power locks are broken.the blower motor resistor has been replaced but now the blower motor is broken. What a lemon from day one. Latches on hatch not working correctly, mold smell from a/c.it is something all the time with this vehicle.
Engine was running great. Started to loose power, skipped and then blew up.. New engine was $5000.00 from the dealer... It started to skip again.. I took it back for $3000.00 dollars more work... Now its skipping again...
2002 jeep liberty engine problems due to sludge. Consumer states that the engine light illuminated due to the engine having sludge in it from infrequent oil changes and/or weak gasoline. Dealer stated the engine needed to be replaced but decided not to replace it, because of the circumstances which caused the engine to be in need of replacement.the dealer replaced the cylinder heads and evaporation hose. The engine overheated, however the dealer stated everything checked out ok and was probably hard air.
Dt*: the contact stated that check engine light was illuminating.the dealers determined that the fuse for the cooling fan burned out which caused the check engine light to illuminate .the dealer replaced the fuses.as contact was leaving the dealers lot, the engine light immediately illuminated. The dealers determined the part used for replacement was defective and that there have been problems with the engine computer module of the year, make and model of the vehicle.the dealers replaced the fuses and the engine computer module.recently, the engine light illuminated and the vehicle was takendealers who determined that a coupler on the computer module was presenting problems.the vehicle is currently at the dealers being serviced.
While driving check engine light illuminated. Vehicle completely shut down. The odometer stopped working. Consumer took the vehicle to the dealer, and was told the o-2 sensor had to be replaced, and theyreplaced them, which did not fix the problem. Consumer took the vehicle back,dealer then replaced the computer. However, the problem recurred.
August 08, bought my 02 liberty. Took about 1.5 years to drive it because of an accident - that's why i bought the liberty. About 1 year later the idle air control valve went out, had to replace it. There's been other, minor things, like when accelerating, feels like someone bumped into me. Sometimes are worse than others. Often feel a "vibration."within months of being 1 year of replacing the iav, began to get extremely bad gas mileage - about 187m to a tank. Not sure why. Replaced the spark plugs, did a lof, inspection, etc.. Almost exactly 1 year from replacing the iav, check engine light came on. Was on for 1-1.5 days. I decided not use it until i could get it to the mechanic. Next morning, was going to the store & the light was off! but when i pulled into a parking space, it died.this sort of things happened before, db cluster being "faulty." other things [vacuum seal leak, etc] never prompted the lights on. Had to replace the iav again & it ran fine. Recently, been getting that "kicking" feeling & like my car is running "rough".today, i noticed the airbag light was stuck on. Checked the manual, it said to have the airbag system checked. I was nervous about driving - had an odd feeling the airbag would deploy - moved my seat back just in case. Since the accident, i get anxiety over these things. Luckily, no deployment. Got it home, turned it off, waited, turned it on, waited a few seconds and the light turned off this time. Went straight to my computer only to find these recalls and investigations - one being the steering - last week had a nerve-wracking experience, my car began to swerve turning left onto the freeway, it was raining, so, i slowly merged. Wasn't until it straightened out that it began to swerve, almost like losing control, didn't feel like a "slip." but i just assumed it was. Also, the seat belts don't seem to stay click in at times.
Without warning, the jeep stalled and has catastrophic engine failure.the engine is not salvageable and has to be replaced.there were no warning signs, no check engine lights or oil pressure warnings.the oil is changed regularly and the vehicle has been well maintained.
The contact owns a 2002 jeep liberty. While driving approximately 50 mph, the engine stalled without warning. The vehicle was towed to an authorized dealer who stated that the engine would need to be replaced. The faulty engine was not included in the service warranty. The vehicle was not repaired. The manufacturer was not notified of the problem. The approximate failure mileage was 60,000.
2002 jeep liberty limited edition valve spring problem. All of sudden loosing power steeringand with luck pulled over.
At the end of the 2001 i bought a 2002 jeep liberty sport with service contract. Minor problem have occurred in the first year.in the 16th month of ownership the vehicle engine failed while i was making a trip to las vegas, nevada. My family and i almost got into an accident because while the car was in motion it suddenly stopped in the middle of the road. I called chrysler and had it towed to tobin jeep in las vegas, nevada. The dealer indicated that the engine had failed and they need to replace the bottom half of the engine.chrysler promised that the new engine would arrive by may 5, 2003 since the vehicle was towed on april 30, 2003. I decided to buy a max care because i planned on keeping this car for a long time. Tobin the dealership did loan me a car while i was driving it in nevada. I was not allowed to drive it back to california where my job and my residence are. It was extremely inconvenient for me because have to take the greyhound bus back to california or loose my job.chrysler has given me $30.00 a day for maximum of five days charged to my credit card and chrysler promised to reimburse.i now use public transportation.i?ve been late for work the last 3 weeks and i?m starting to have trouble with my boss.on may 28,2003 at 9:00 pm i called tobin jeep the dealer indicated that the vehicle in done and it just needed to be test driven.the next day the may 29,2003 i was getting ready to take greyhound bus after work at 11:00 p.m. Back to nevada to pick up my jeep liberty.i called to confirm to make sure the car is fixed. Tobin jeep indicated that the engine had failed again for the 2nd time. Before the engine block was the problem and now the engine valve head is the problem.i called again on june 10, 2003. Tobin the dealer indicates that the valve spring needs to be replaced and the engine failed for the 3rd time. The vehicle is now 40 days and counting in the shop at tobin jeep in las vegas nevada. Emmanuel lapena408-296-3055
While driving my 2002 jeep liberty at an estimated 45-50 mph, the engine suddenly stalled and then shut off without warning. The engine roared as if accelerating and rpms fluctuated from high to low without increasing actual vehicle speed and lost control of steering and coasted until car stopped. The dashboard lit up for battery, check engine light, and oil and all other power stayed on, including radio and headlights and emergency lights. When car came to a stop, i put the car in park and turned it off and restarted it. Dashboard indicators turned off and car started normally to only repeat the same engine stall less than a mile away at a slower speed. Car then required several more attempts to start engine. At this time, the car had a 1/2 tank of gas. The next day i changed all fluids including oil, antifreeze, coolant and added a fuel injection cleaner and filled car to a full tank and was able to drive back home without issue. Next time car was used same engine stall happened as car was in reverse and without the rpm fluctuation or dashboard indicators lighting up. New battery installed and hooked up to computer for data codes which revealed no error codes. Car currently in shop for 7 days with over $500 in costs that did not solve problem. Car maintenance in great shape at 103700 miles and full car tuneup done just last year by jeep dealership. I have been told by the mechanic of several different problems it could be or not be, and invest money in repairs that may not even solve the problem. Total engines failures/stalls in one week averaged 2 times each time the car was driven. Given the traffic and traveling speed of the car, i was lucky to have avoided collision but do not feel safe or trust to use my car especially after reading complaints of others experiencing same engine failure without a solution provided that solved the problem.
2002 jeep liberty. Consumer started to smell fumeshe pulled over onto the left berm and the vehicle caught on fire. *mcthe consumer stated 3 weeks prior he had new brakes and a starter installed. (ohio traffic crash report)
While driving 65-70 mph the vehicle stalled which resulted in loss of steering control.the dealer noticed that the cam shaft and head gasket need to be replaced.*nlm
I have a 2002 jeep liberty. Change oil every 3000 miles. Valve seat shattered. Zero compression in #2 cylinder. I checked on line and there is a lot of other people with the same problem. What are you going to do about it? i loved my jeep so much we were going to buy another one. Now i'm having second thoughts about buying your vehicles.
The contact owns a 2002 jeep liberty. While driving approximately 35 mph, the contact smelled a burning odor of coolant. The temperature gauge displayed a high temperature. The vehicle was driven onto the emergency lane and the vehicle was turned off. The contact allowed the vehicle to cool down for thirty minutes before restarting it. The vehicle was taken to an independent mechanic where the radiator, radiator fan, and cooling temperature sensor were replaced. The failure continued to occur after the vehicle was repaired. The vehicle was not repaired when the complaint was filed. The failure mileage was 195,000.
The contact owns a 2002 jeep liberty.while starting the vehicle, the electronic cooling fan blade separated and penetrated the shroud.a piece of the blade penetrated and stuck in the insulation of the hood.the dealer was notified and gave the contact the run-around.the contact referenced nhtsa campaign id number 06v199000 (engine and engine cooling:cooling system:fan) for the 2002 jeep grand cherokee.the vehicle has not been inspected by a mechanic or dealer at this time.the contact has pictures.the current and failure mileages were 113,000.
The contact owns a 2002 jeep liberty. While driving approximately 50 mph, the vehicle overheated and the engine coolant spilled out. The check engine warning indicator illuminated continuously. The vehicle stalled, but restarted. The vehicle was taken to a dealer where it was diagnosed that the vehicle needed a new water pump and radiator. The vehicle was repaired, but the failure recurred. The manufacturer was not made aware of the issue. The failure mileage was 110,000.
Lower all joint recall in jan.04. Sept 04 i have it in the shop again for ball joint problem.also had the a/c tensioner fixed twice.this is an 02 jeep liberty sport.
The contact owns a 2002 jeep liberty.the contact's vehicle was repaired in 2007 according to nhtsa campaign id number 06v288000 (suspension:front:control arm:lower ball joint).one year later, while attempting to make left turns, he heard a loud popping noise coming from the rear driver's side tire.he has not had the vehicle inspected to determine the cause of the failure.the upper part of the radiator also produced a hairline crack, causing radiator fluid to leak from the vehicle.the vehicle was taken to an independent mechanic, who found the source of the leak at the radiator tube.the failure mileage was 60,000 and current mileage was 81,000.updated 10/14/08.*ljthe lower ball joint failed. Updated 10/15/08
Air conditioning compressor fails to engage. I had to replace the compressor once already in 2007, service tech said the spring in the compressor must have broke. Needed to replace the compressor. Now 2009, and again having the same problem, the a/c compressor will not engage. Going to have it repaired this week !
The contact owns a 2002 jeep liberty.the contact stated that the blower motor connector failed intermittently.once he removed the plug from the blower motor, he found that the motor was corroded and sustained heat damage.the cables have all been burned.the current and failure mileages were 79,000.
2002 jeep liberty, with 40,000 miles, a/c compressor is out and apparently not covered under warranty. This is a premature breakdown of this item. We are being told the repairs would exceed $800.00, which in itself is excessive.
Electric cooling fan blades disintegrated penetrating the fan shroud and damaging the radiator.
Air conditioner would intermittently blow warm air. Brought it to the dealership, several times. Eventually it was found to be the bearing in the compressor. The bearing would heat up and bind, causing the clutch not to engage. Had to replace the whole compressor( $900.00). Air conditioner finally blows cold.
While leaving a parking lot, the electric cooling fan blades on my 2002 jeep liberty 4wd limited broke apart sending pieces through the shroud in several places. Just hours before, i was checking the engine for an intermittent noise. I would have been severely injured if the fan disintegrated while checking the out the noise!i have an appointment with the dealer for repairs. I have been told that the repair is not covered under warranty or recall action.
The air condition (a/c) hose broke and squirted oil on the serpentine belt, causing it to deteriorate and break.the hose appeared to be cut, which leads me to believe that a strand of the belt had broken and, by constantly whipping the hose, which is much too close to the belt, eventually wore through the hose.i lost both power steering and power brakes in the middle of the freeway at 60mph.*la
Ltr re recalls on her daimler chrysler purchased back in august 13, 2001.the consumer stated the vehicle has been recalled more than 3 times and supposedly fixed over 6 times regarding the ball joints.the consumer had an accident. The ball joint broke while the consumer was attempting to park. The radiator was leaking at the seam. The right front hub bearing was noisy. The cd changer would skip after a few songs. The dealer found an internal fault. There was a heavy crunchy noise when driving, stopping and making turns. The front stabilizer/sway bar was replaced.the rack and pinion was leaking.
No warning of the failure. Valve spring broke due to non clearance in the valve guide causing the valve to hang and get smacked by the piston causing severe damage to the engine. Needs engine replaced at a cost of $5 thousand dollars.
2002 jeep liberty. Letter from congressman bishop on behalf of constituent, re her warranty with chrysler *tgwthe consumer stated the vehicle has a casting flaw for the cylinder head in the engine. According to the mechanics findings; the two intake valve lifter housings of the head had broken in half. The lifter came out of the head and the cam journal lobe was scored and grooved. The consumer is requesting that chrysler provide coverage for the repair.
The contact owns a 2002 jeep liberty. While turning into the driveway the vehicle stalled, the engine was on but the vehicle would not move forward. The failure occurred forty three times. The vehicle was taken to the dealer who informed her to purchaseanother without inspecting her vehicle. The vehicle was taken to a local mechanic who informed her that the vehicle was not fit to drive and it would cost $2000 for the repairs. The manufacturer was not notified. The failure mileage was 91,000 and the current mileage was 105,000.
Driving down interstate the oil light came on. Checked oil was full. We live about 5 miles away so got off interstate heard a faint noise under the hood we put it in neutral and turned key off and coasted into a parking lot. Checked oil and belts everything looked fine. Turned the key and nothing happened. No warnings what so ever. The oil pump went bad an seized the engine. This is my transportation now i have nothing to drive until i can afford $7,000 plus for a new engine. This was out of warrantyby less then 90 days. Have almost 90,000 miles on it. I love my liberty but will never buy another jeep again. It has always beenmaintainedand without warning the engine goes out.
While drivingbetween 35 to 40 mph, the vehicle stalled,this caused lost of the steering and brakes.
While driving 45 mph the vehicle stalled which caused the steering wheel to lock up.the dealer replaced the head gasket.*nlm
Upon making a slight lane correction at approx. 60 mph, my daughter's 2002 jeep libety began swerving uncontrollably.she felt no resistance to the steering wheel as she tried to stop the swerving.at no time did she apply the brakes.witnesses said it appeared she had a flat tire.eventually, the vehicle entered the grass median and rolled 2.5 or 3.5 times coming to rest on the roof facing on-coming traffic.the complete rear end(tires and differential) separated and ended up approx. 75 feet from the vehicle.the right front axle or cv joint was broken.neither her passenger or her air bags deployed.the driver's seat belt was broken at the end of the motion of the rolling.both occupants were bruised and cut.we believe the axle failed and caused this potentially fatal accident.this vehicle had approx. 3000 miles on it.at 1800 miles the engine had thrown a rod and the engine was replaced completely.the jeep liberty is structurally unsound and of poor design particularly in the area of the rear suspension. Daimler-chysler has lowered the suspension in obvious response to roll over incidents...
Engine had almost 150,000 miles.parked vehicle and turned off. When i tried to start vehicle it shook and ran very rough only if i had my foot slightly on the gas pedal.mechanic said that the ring that holds the valve cover came off and went inside the cylinder and it couldn't fire correctly.i needed the engine rebuilt at a cost of over $4000.
Stopped to get gas. Shut off engine. Engine did not work any more.
Speedometer again became erratic and then inop.cruise control inop and engine light came on.took car to dealer and just made it when engine cut out completely sensor replaced again second time was charged $91.44!!!!
Dt*:the contact stated while applying brake pressure at various speeds, the engine stalled without warning.the vehicle restarted immediately every time stalling occurred.the vehicle was inspected by a dealer who determined the valve train on the fifth cylinder of the engine was defective. The dealer determined the entire engine needed to be replaced to correct the problem.the manufacturer was not contacted.
It was explained to me by the mechanic that a valve slipped out of the head cylinder. When i was driving the car on the highway in the middle of the highway the car just shut-off without warning. The car behind me almost hit me. I had to call a relative to push the car home. The mechanic explained, after they took apart the engine that a valve slipped out of the cylinder head and got into the engine, which cause the engine to fail. I have a warranty but not a factory warranty so they don't want to cover it. And i still have to make payments!
While driving 45 mph the vehicle stalled without warning which resulted in the steering wheel locking up.the dealer repair and replaced head gasket spring.*nlm
I am experiencing a rattling sound when driving uphill or downhill through driveway, traveling 5-20 miles an hour.i took my jeep 2002 liberty 2wd to get serviced and received recommended repairs:prosteer control arm with ball joint upper center, remove and install propeller shaft to replace universal joints on both ends, rear wheel bearings, tail pipe is welded to muffler, muffler does not meet design specifications and should be replaced due to exhaust leak as well, remove rack and pinion, complete rack as does not meet design specifications and is leaking. I was driving about 25 mph and my rear right side tire was smoking profusely.i pulled over and noticed the gray smoke from my tire.i took the car to check the rear breaks. They were fine but was told that i had a leak from the exhaust pipe which dripped on to that area.the car has 75,806 miles.i was told that i could loose control of vehicle and entire area can collapse during traffic due to these issues. Aside from these issues, i am experiencing a whistling sound, problems with rear drivers side passenger power window regulator which produces grind-like sound. The window came off and i was told that i needed a new regulator for the window. I'm also experiencing a red stain in engine oil drippage on ground. Finally, strange odor from car -odor continues to be present whether i wash the carpets and seats (smells like mold/mildew or skunk).
I have contacted jeep about the noise problem before after having a recall notice worked on and said it sounded like a piece of junk after being worked on and something was grinding.they told me nothing was wrong.well, obviously there was because now it needs a new engine at 157,000 miles!!!!i had the oil changed regularly also. It is now parked in our drive needing a new engine!!!!!we have been dodge and jeep buyers all our lives but now we went and bought a kia!!we lost all trust in jeep since they wouldn't stand good tp problems they knew they had.i called jeep and the representative just told me to drive slow!i could not believe i had that kind of a response!
The contact owns a 2002 jeep liberty. While drivingapproximately 55 mph the vehicle suddenly stalled. The vehicle was towed to an independent mechanic who stated the engine rucker arm had detached from the engine. The vehicle was not repaired. The approximate failure mileage was 75,000.
Dt*:the contact stated without warning, the engine stalled at 55 mph.the vehicle was towed to an independent repair shop, where it was determined the crankshaft sensor fractured and went into the engine, which caused the engine failure.
The contact owns a 2002 jeep liberty. The contact stated that while driving at various speeds, the vehicle would violently jerk and the engine would make a knocking sound. The vehicle was taken to an authorized dealer, who was unable to diagnose the failure the first two times it was taken in. When the vehicle was taken in for a third time, the dealer stated that the engine was defective and needed to be replaced. The manufacturer was not made aware of the failure. The vehicle was not repaired.the failure mileage was unknown and current mileage was 71,996.
This is the letter i sent chrysler corporation.i have a major problem with the valve seat coming off and damaging my jeep liberty engine. We purchased the car new and have continually provided maintenance on the vehicle at your dealerships. In fact, we were one of the very first owners of the jeep liberty and was invited and participated in a focus group supporting this vehicle. What is upsetting is the lack of interest now from your customer relations department except for your local dealership who has been supportive, on what has occurred. This is a safety issue and this problem is a manufacturer defect . This incidentcould have caused my daughter to have an accident since she was driving this car as a high school senior. I will take every step possible andreport this safety issue to all parties. I was told the engine needs to be rebuilt or replaced and chrysler customer relations won't help. This is not a isolated incident as other data has been discovered on other similar engines reported same resulting problems. I have photos and there is additional information revealing other valve seat problems resulted in damage to other engines.
Jeep liberty has problem with engine misfire resulting in a dangerous condition if you are driving.the engine will buck wildly.have taken to dealer 5 times.appears to fix problem, but returns without fail after a few thousand miles.i have seen many of the same complaints on various web sites (google "engine misfire jeep liberty 2002 3.7).codes from car computer are p0354 and p0304 indicating failure in coil and engine misfire.replace coil and spark plugs problem keeps returning.i have seen many others with same problem although the last digit of the odb codes could be different.i believe there is a serious defect in the manufacturing of the vehicle causing the problem.if you were in an accident avoidance situation, this problem could cause a crash and death.
When the vehicle was in park or idling, it would start to rev up tohigh rpms. When shifting into reverse, the back tireswould spin. The vehicle had been to the dealers several times. Mechanic would state the problem could not be duplicated. Ts *jg jg
The contact owns a 2002 jeep liberty limited. The contact stated that the vehicle stalled without warning. The vehicle was towed to a local repair shop who diagnosed that the engine was defective and needed to be replaced. The vehicle was not repaired and the manufacturer was not made aware of the failure. The vin was not available. The failure and current mileage was 130,000.
While driving electrical system stopped functioning ,causing the vehicle to lose brake power/power steering/lights, and engine stalling.dealer has not determined the cause ofproblem.
All maintenance done as per jeep's requirements.3.7 v6 head gasket blew at 128,500needed to replace engine.
I had been driving for less than 5 minutes after leaving an appointment.i wasstopped in a left turn pocket on torrance blvd @ hawthorne blvd when i saw the oil pressure light, hear a chirp and the engine stalled. I was able to restart the engine and drive tothe unocal station, get gasoline and i called the long beach chrysler jeep, the dealership where the solenoid pack was replaced the week before.i was told to get my vehicle to the closest dealership.i delivered the vehicle to south bay chrysler & jeep about 4:00 p.m. On 8/8/03.they test drove the vehicle, performed some diagnostic tests, however, could not explain the propblem and returned my vehicle to me.went to the week before because they replaced a solenoid pack tation at the corner of hawthorne blvd @ torrance blvd,
Constant power train problems with vehicle.[e-mail 1-18-08] it is not a powertrain problem. It is really an engine sludging problem. I have researched this problem and have found out this is a common problem for chrysler products such as the intrepid and durango. It is now starting to show up on vehicles like mines, which is a jeep liberty. My vehicle's check engine light came on december 21, 2007 and it has been at the dealership for repairs every since. I was informed it is awaiting a camshaft that is on a nationwide backorder with no eta. In my opinion, it is obvious other vehicles are experiencing similar problems throughout the country. The dealer refuse to replace the engine because i was unable to produce all of my receipts for oil changes. The vehicle currently has 61,000 miles and i was able to come up with receipts from 38,000 up until the current mileage. This vehicle has had numerous problems such as overheating and cylinder head replacement on numerous occasions, 49,622, 51,621, 51,793, 55,182, 57,269 and finally 61,211, all due to engine sludging. I was told all the problems were due to improper oil changes and/or cheep gasoline; however, i have changed the oil in accordance with the manufacturer's suggested intervals and have always used gasoline from distributors such as amoco, exxon and valero. I suspect this in another defective chrysler product that will cost the manufacturer millions if they did the right thing. Why is there a shortage of camshafts for this vehicle? why is this part in high demand? hopefully your investigation will reveal what is truly going on. Chrysler is trying to make it look like it is the owners who are at fault but in reality, its another defective product they have put on the market. Thanks for your response and your cooperation in this matter is greatly appreciated.
Recall 01v31100; consumer recieved recall letter concerningknee blocker trim panel approximately four months ago, dealer has been contacted, but had no parts available to correct recall problem.
Check engine light came on and was told that the spark plugs were "fouled".replaced all spark plugs and within one day, check engine light was back on.returned to dealership and was told that the car needed a new engine gasket.gasket was replaced.within 10 months check engine light appeared again and i was told by the dealership that the car now needs a new engine cylinder.car has approx. 85,000 miles and is used only for transportation to and from work - no "off-roading" or "towing".
While traveling on highwayvehicle shutdown without prior warning. Brake rotors squeak. Also,air conditioner blows out hot air. Dealership is aware ofproblem.
2002 jeep liberty limited 4wd.maintenance kept up.engine has blown up at 85,000 miles.need to replace and cost is $6,400.00.
I purchased a used 2002 liberty with only 45,000 miles on it, 9 days later it had to be towed back to the dealership where they then had it for 2 weeks replacing the head because the exhaust rocker spit out of place. They also replaced the tensioner, tappets, camshaft and a few minor parts along with those. I had the vehicle back about a week and a half and it was towed to the dealer again for the same problem. I have now been told that they will probably replace the whole engine.
I was driving down the freeway at 75 when i started hearing a loud grinding noise. I got off the freeway and made it home . As soon as i turned the last corner the steering locked to the left and made a huge grinding noise this time. I stopped in front of the house, and when i got out there was steering fluid everywhere! i pulled the belt off, and the pulley was extremely easy to move all around. I have found that many more people than just me have also had this problem and if it were to have happened on the freeway i could have easily crashed at 75! i called chrysler and they told me "they won't do anything becuase its not a saftey problem, and i am the 3rd owner of the vehicle" how that has anything to do with it i dont know. I have to special order the part from jeep because nobody carrys it. I will fix it myself once the part comes in and refuse to pay $400 for something they(jeep) should replace for free. They will not recieve and business from me. They are extremly lucky no one was injured and there isnt a lawsuit against them.
The air condition (a/c) hose broke and squirted oil on the serpentine belt, causing it to deteriorate and break.the hose appeared to be cut, which leads me to believe that a strand of the belt had broken and, by constantly whipping the hose, which is much too close to the belt, eventually wore through the hose.i lost both power steering and power brakes in the middle of the freeway at 60mph.*la
I am experiencing a rattling sound when driving uphill or downhill through driveway, traveling 5-20 miles an hour.i took my jeep 2002 liberty 2wd to get serviced and received recommended repairs:prosteer control arm with ball joint upper center, remove and install propeller shaft to replace universal joints on both ends, rear wheel bearings, tail pipe is welded to muffler, muffler does not meet design specifications and should be replaced due to exhaust leak as well, remove rack and pinion, complete rack as does not meet design specifications and is leaking. I was driving about 25 mph and my rear right side tire was smoking profusely.i pulled over and noticed the gray smoke from my tire.i took the car to check the rear breaks. They were fine but was told that i had a leak from the exhaust pipe which dripped on to that area.the car has 75,806 miles.i was told that i could loose control of vehicle and entire area can collapse during traffic due to these issues. Aside from these issues, i am experiencing a whistling sound, problems with rear drivers side passenger power window regulator which produces grind-like sound. The window came off and i was told that i needed a new regulator for the window. I'm also experiencing a red stain in engine oil drippage on ground. Finally, strange odor from car -odor continues to be present whether i wash the carpets and seats (smells like mold/mildew or skunk).
We own a 2002 jeep liberty. A coup[le of weeks ago while traveling the little piece of tail pipe fell ofthe end of the exhaust pipe. We didn't realize this had happen until we started smelling very strong fumes of plastic melting. We got out and checked and found the piece had fallen of and the heat from the exhaust had melted a hole through the rear bumper. We had to drive the rest of the way with all of the windows down so we didn't get over come by the fumes. The worst part of it all is the pipe is right beside the gas tank. We were worried the whole time theheat would ignite the gas. We have had this jeep liberty less than a year and we have bumper to bumper warranty on it. The dealership refuses to do anything about it.we want to know if this car has been recalled for this problem. It is a real safety hazard.
I have a 2002 jeep liberty. I had a new transmission put in january 2011. The jeep has about 202000 miles. Now i am told that i need a new engine. I have always done the oil changes as noted. The jeep is not even worth the cost of a rebuilt engine. Now am reading that chrysler knows about this problem but are denying the engine sludge. I will be a pare of any class action suit against them. This is crazy.
2002 jeep liberty. Consumer writes in regards to air bag system failure in vehicle and seeks reimbursement.the consumer stated he experienced an air bag failure in the summer of 2012, and had it repaired by his mechanic. The consumer submitted the invoice to chrysler for reimbursement. On march 12th, he received a letter from a person with no last name, and a number to call. He received an automated message, to leave his information. On march 26, the automated message had been changed to say there were no representatives to answer calls, and to call back later. On march 28th, the consumer wrote another letter, requesting reimbursement. As of today, there has been no response and no reimbursement.updated 06/20/13*ljalso, the o2 sensor was replaced. Updated 06/24/13
Check engine light keeps coming back on after repair.has been repaired 3 times over the past few months and it came back on again 2 days after it had been repaired the last time.each and every time the causal part is diagnosed as an o2 sensor, and yet replacing them does not seem to solve the problem for more than a few days. *nlm
While driving check engine light illuminated. Vehicle completely shut down. The odometer stopped working. Consumer took the vehicle to the dealer, and was told the o-2 sensor had to be replaced, and theyreplaced them, which did not fix the problem. Consumer took the vehicle back,dealer then replaced the computer. However, the problem recurred.
While driving at 45-50 mphconsumer noticedcooling steam coming from the hood.consumer was able to pull over to the gas station.vehicle was taken to the dealership for inspection, and mechanicdeterminedthat there was an over flow of cooling which spilled into the engine.however,problem still occurred.consumer took the vehicle to a private mechanic, who determinedthathead gasket needed to be replaced.
I have a 2002 jeep liberty that i have had for four years. I have had to replace the regulator in theback windows 3 times. Jeep is refusing to acknowledge thatdoing this 3x's is even an issue. Also, my jeep dealer will not return my calls when i call to schedule an appointment to get the already recalled items fixed.
My 2002 jeep liberty limited's ignition will not turn with the key in place.first occurrence, i was able to jiggle the key and get it to finally turn to start, 2nd time it took me bout 10 mins of jiggling the key and it finally turned and started. 3rd time, same situation.now the 4th time and it's sitting in our garage, will not turn to start.
Dt: the contact stated they have two defective seat belts.after they had their vehicle for one month, the passenger back seat belt became defective.the second seat belt which is the drivers seat seat belt became defective last tuesday.they had no problem putting it on, but became trapped and could not disconnect their seat belt when trying to get out of their vehicle.the contacts coworkers had to get her out with a swiss army knife and wd40.no further damage done to seat belt.a mechanic said this was caused by a weak spring.they have been using this seat belt since, but it is not operating functionally.seat belts are free of dirt and contaminents.no pictures available.the contact also stated that their radio became defective about two months ago.the radio took the juice out of the battery causing battery to die.
Recall j17.savage lb chrysler says they have no parts.chrysler is sending one repair a week to each dealership in the us.i may be months before they can check my 2002 jeep. So i drive a possibly unsafe jeep for months.
We just had the trailer hitch recall installed on this jeep liberty.how could chrysler's trailer hitch installation be approved as a protection for the gas tank.only the receiver sticks down in the middle of the tank.the trailer hitch does not have a reinforcement bar bolting to the frame well in front of the tank to avoid an incident that could cause tank rupture.this fix is totally inadequate to avoid tank rupture.
In december 2013, i received a recall notice on the above-noted vehicle.soon after, i phoned the dealer, moore chrysler jeep, peoria, arizona, to schedule installation of the oem trailer hitch, but i was told they did not have the part.in march 2014, moore chrysler jeep sent me a reminder notice that my jeep needed some maintenance, and that as of december 12, 2013, the vehicle had an incomplete recall.i phoned the service department and made an appointment for the scheduled maintenance, as well as for the hitch to be installed.however, i was told, once again, that the dealer didn't have the part.it has been almost six months since i received the recall notice, but, so far, the problem has not been remedied.i am frustrated and furious!this is an important safety issue, and i want to know why i'm getting the runaround.i don''t know where to place the blame, 'chrysler or the dealer, 'but either way, nobody is taking responsibility for this most recent recall with important safety concerns.why is it taking so long to manufacture and supply the part?does anyone care?please do not suggest that i purchase and install a hitch from some other location and wait for reimbursement.i want to hear from either chrysler or national highway traffic safety administration or both very soon.
I received a notification of the defect in the occupant restraint control module a couple of years ago and every time that i called the dealer, they advised that they did not have the replacement parts.i called them today and they tell me on 3/25/15 that they now have the parts but cannot repair the vehicle until 8/7/15.also - i need to have the "trailer hitch" inspected and likely replaced to avoid fuel leakage if there were a rear-end accident.this is completely unacceptable.what is the point of "recalling" vehicles when they cannot be repaired in a timely fashion?so i should just feel glad that i have a reason to sue someone if a family member is terribly injured or dies in a crash in the interim couple of years.please provide me with an acceptable resolution to this problem.i expect some sort of an answer!
While driving at any speed consumer heard a loud noise coming from the rear and vehicle vibrated. Vehicle was taken to the dealer for inspection, andmechanic determined that the rear coil springs needed to be replaced due to worn out parts.the brakes made noise when applied.the blower motor for the heat failed and the a/c was inoperative.
Air conditioner/compressor was falling, causing the serpentine belt to burn, and also not allow the alternator to recharge the battery.finally, the a/c unit completely seized.and the car was immobilized.the dealer had been almost exclusively been doing oil changes and 23 point inspections since buying the vehicle.they somehow conveniently missed this one which could have caused a fire.in any event, a vehicle less than 5 years old should not be a fire hazard nor lose it's ac to seizing!
While traveling on highwayvehicle shutdown without prior warning. Brake rotors squeak. Also,air conditioner blows out hot air. Dealership is aware ofproblem.
Had air condition recharged 5/04 because it started blowing warm air.started blowing warm air again in 04/05.took to dealership and after checking everything else, they replace the compressor.
The power windows squeaked when the consumer rolled them up or down. Also the air condition was not working properly.
Air conditioner on 2002 jeep liberty will run fine and then suddenly blow hot air.after a few minutes will begin blowing cool.can do this several times in a single trip.taken jeep to dealership.they replaced "switches"...checked everything including compressor and freon...nothing shows to be a problem.
I have had my jeep at the dealers 3 times regarding an insanely loud "feedback" that comes from my stereo and speakers with no warning. The radio has been replaced twice and it still happens. The dealership seems dumbfounded. It will happen with no warning and is incredibly startling. It about caused me to wreck the first time it happened. It is sparatic but once it happens it will continue to happen ffor an undetermined amount of time after that. Once the radio is turned off, you may then come back an hour later an it may be fine for a few days, but then all of a sudden it happens again. May be a ground electrical problem but dealership can't find it! still happening...someone help!!!!! also corrosion on my wheels. Only has 20k miles. Not good...other than these problems...i truly enjoy the vehicle.
Ltr in regards to the recall services on her 2002 jeep liberty; she is seeking reimbursement and recommendations on how to resolve repairs done to her vehicle.the consumer stated the vehicle has a bad vibration when coming to a stop. The consumer was told the tires needed to be balanced and rotated, however the consumer continued to feel the vibrationafter the work was done. Theconsumer was informed the brakes and rotors had rusted. The wiper blades were replaced. The drivers side speaker wasmaking a rattling noise.
Radio/cd player quit working and the display blinks on and off with radio turned on or off and noticed a clicking sound from within the dash. Also from time to time the dome light would come on without intervention.*la
Ltr re recalls on her daimler chrysler purchased back in august 13, 2001.the consumer stated the vehicle has been recalled more than 3 times and supposedly fixed over 6 times regarding the ball joints.the consumer had an accident. The ball joint broke while the consumer was attempting to park. The radiator was leaking at the seam. The right front hub bearing was noisy. The cd changer would skip after a few songs. The dealer found an internal fault. There was a heavy crunchy noise when driving, stopping and making turns. The front stabilizer/sway bar was replaced.the rack and pinion was leaking.
I had the pleasure of having a flat. In changing the flat i folllowed the directions and raise the vehicle to remove the flat. When i attempted to raise the vehicle higher to put on the spare, which is full size, i could not raise the liberty high enough. As i looked at the jack as i was turning the handle, i could see that the position within the jack stand was no moving higher, i had reached the maximum height. This was a mojor problem. How to raise the vehicle high enough to get the new tire on. The only choise i had was to find something to put under the jack. I needed at least 3 to 4 inches to raise the jack up so the i could raise the vehicle by the same amount. I was able to find a tree branch which i placed under the jack. This was happening on a interstate highway. After putting the branch under the jack i was able to raise the vehicle up high enough to put on the spare. The problem is that the piston within the jack will only to up high enough to take a flat tire off, but not high enough to put a spare tire on. The piston is to short by about 3 to 4 inches. I feel that there is a real safety issue here. Putting a tree branch under the jack is not how one changes a tire. As i was raising the vehicle i thought if the weight if the liberty crushed the branch i was going to have a lot more problems. How i was never going to be able to get the jack in the right position. Or even worse was what would happen if i have myself under the vehicle in someway and the branch came apart, that was going to hurt. What jeep needs to do is re-design the jack. The stand either has to be taller or the pistion has to be longer to get the vehicle high enough to be able to put the spare. As a side note please make the commet section bigger. Trying to type in current manner is not easy. It would make it so much better to see all the text as one is typing. Thank you.
The factory jack was unable to hold the vehicle's weight. This resulted in the vehicle crashing down while a good samaritan was changing the front tire. The dealership indicated this only occurred when the vehicle was at an angle and not leveled.it had taken two jacks to hold the vehicle safely while changing the tires. *sc
Jack does not extend to height necessary to raise flat tire off ground or allow replacement spare tire to be installed.on first occasion, i had to obtain a 2x4 piece of wood to raise vehicle to proper height in my garage, but was fearful of stability of auto.on second occasion after church on 8-25-02, i extended jack to full height, could not remove flat, went for something to raise it higher then jack would not retract.had to borrow a scissor jack from a passing motorist.the jack would be completely useless in any adverse road surface.need to require a more substantial jack that would be suitable for raising vehicle while remaining stable to avoid injury.i pity any mom who gets a flat with a child on board and no cell phone to call for help!
The contact owns a 2002 jeep liberty. The contact was driving approximately 35 mph with the headlights in activation when the lights began to fail intermittently. The failure would also occur when the engine was turned off. The vehicle was taken to an independent mechanic and an authorized dealer on two different occasions. The headlight switch was replaced and the battery was replaced twice. Currently, the vehicle was being repaired by the dealer. The failure mileage was 118,000 .
The airbag light on my daughters jeep liberty remains on at all times.
Headlights of 2002 jeep liberty sporthave been blinking on and off at random intervals while in use for approximately 3 weeks. A sound inside similar to the sound heard when driver turns the headlights on occurs each time the headlights blink. While in operation, headlights will blink on and off 4 or more times during a 6 mile drive. Was told by jeep dealership that there was no recall and they were unable to find the issue during a diagnostic.
Headlights will flash on and off while driving.headlight and tail light bulbs all burn out at once.interior lights flash on and off while driving.back up light switch quit working.
When driving my 2002 jeep liberty the headlights flicker on and off and sometimes turn off completely. While flickering i hear a clicking noise. To get the lights back on i have to turn them off and on or turn on fog lamps.
The headlights will go off while driving, so far they have come back on within 5 seconds, however, that is a long time without lights. I purchased the car used about 5 months ago so i do not know whether it was happening to the prior owner. It has happened 6 times since the beginning of september 2015. This car was purchased for my daughter who is turning 16y/o in october. The is dangerous for an experienced driver let alone a new driver. This issue is all over the internet dating back to at least 2008. Why has nothing been done.
The headlights turn off for up to 2 seconds while i am driving. The pattern seems to occur at all different speeds and may or may not be associated with using the turning signals or the act of turning. I tried replacing the headlight relay, and that did not fix the problem. It seems to be getting worse, and i worry that it will get so bad i will not be able to drive at night. I currently suspect a problem with the multifunction switch or simply a loose wire somewhere. On one occasion, my interior lights turned on while i was driving on the expressway at night and not touching the multifunction stalk at all-not sure if that is related, and again, it only happened once. This is a safety hazard and a hassle. I'm constantly worried that i will be pulled over for flashing my headlights or that i'll be driving blind when an animal runs out in front of me.
While driving electrical system stopped functioning ,causing the vehicle to lose brake power/power steering/lights, and engine stalling.dealer has not determined the cause ofproblem.
After picking up my car from the dealer after it was there for the recall work of putting a hitch on the rear of the car for a safety recall, while driving home in the dark my car lights started to flash then shut off completely, i pulled over on the side of the highway turned off the car then restarted it and once again after 10 minutes of driving the lights shut off so i had to drive home with no headlights at all. I called the dealer the next day and was given the run around that i would have to pay for it to be checked. I only drive the car during the day now because i am afraid of it occurring again.
2002 jeep liberty.bought new.one owner.at approx 70,000 miles headlights began turning off and on by themselves at random - no pattern whatsoever.may do it several times daily for a week and then not at all for a month.very dangerous at night due to suddenly you are driving in the dark and also other drivers (or even worse police officers) think you are flashing your lights at them.no one has been able to duplicate, find, or fix this problem.now at 81,000 miles and have to try and drive mostly during the day - very inconvenient and not always possible.i have read many complaints about the same problem so there needs to be a recall and this needs to be fixed asap.
While the headlights are on in my 2002 jeep liberty they randomly flicker off and on.it's not just one quick click off and on, but it is always a random, numerous pattern of fast clicks off and on.furthermore, you can not force the replication.this is a huge safety hazard. Sometimes a car turning left in front of me thinks i'm signaling them to go ahead in front of me. Other times at night, the lights just go off for a few seconds and you are driving blind.
The contact owns a 2002 jeep liberty. The contact received a recall notification for nhtsa campaign number: 14v252000 (electrical system, electronic stability control, exterior lighting, service brakes, hydraulic, vehicle speed control); however, the parts were not available. The dealer did not know when the parts would be available. The vin was not available. The contact had not experienced a failure.
The lights on my jeep liberty turn completely off while driving. The driver must turn on and off the lights to get them to come back on.there is a clicking sound when the problem occurs as if the lights are turning off based on a timer or something.hard to reproduce this issue, therefore its been hard to diagnose.
The vehicle has been exhibiting issues with the ignition switch similar to others such as the gm chevrolet cobalt and saturn ion. When the ignition switch is rotated to the start/crank position and the vehicle starts and the key is released it sometimes does not fully return to the on/run position from the start crank position. Although the engine is running and the vehicle can be driven some electrical function are offline due to the ignition switches failure to really return to the on/run position. The situation is not usually noticed until the vehicle is in motion and one theeffected systems is used (turn signal, hvac, radio)systems that are effected and not receiving power are turn signals, radio, airbag, hvac. The switch can be moved into the on/run position and these systems then come on-line. This is a dangerous situation and may result in an accident (signal lamps not working, hvac defogger not working) or possible airbag non-deployment in a crash (possible injury or fatality).this issue has occurred at least 3 times in the last two weeks. The vehicle in question is in immaculate condition and well maintained by an ase certified master auto technician> the vehicle has no significant accident or damage history.
The contact owns a 2002 jeep liberty. The contact received notification of nhtsa campaign number: 15v046000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure related to the air bags. In addition, the contact stated that the headlights were burned out and the windows failed to close. The failure mileage was not available.
While vehicle's headlights and driving lights are on a clicking sound is heard and the lights flash on and off.it sometimes occurs multiple times.this has been an ongoing issue and while researching have found many others with similar problem.
I received two recall notices from jeep in the fall of 2014 for the defective design for the gas tank location on my jeep liberty.i spoke to the local dealer last fall after getting the second notice.i knew it was a waste of time to contact them after only the first mailed notification, since i knew there wouldn't be parts available.i spoke to the dealer on a visit in the fall after the second mailed notification and the local dealer told me the parts would not be available for quite some time.i left them my name and asked them to contact me if the parts were availabel.in january of 2015, i contacted the local dealer again and they chuckled and told me the parts were not available but they could put me on the growing list they kept at the dealership.so i had not even made it onto the local dealer waiting list yet!to make matters worse, i got a call a week later from a chrysler warranty customer center.i called back after the second call and told them that the dealer had laughed at me just two weeks before when i had asked if the parts were available.in addition to the defective gas tank location, my jeep also has the air bags that can inadvertently inflate (supposedly with a few seconds of warning if you happen to be looking at the dashboard and notice a warning light).i got that recall fixed (a very low cost jumper) last fall.i understand that now my jeep may also have a defective trw airbag inflator.i suspect this was the issue all along but chrysler took the cheapest possible route (a jumper).lastly, i have submitted a formal complaint on the nhtsa web site concerning my headlights going off by themselves while driving at night.they have done this multiple times and normally come back on within 5 seconds.there are many other complaints for this issue on the nhtsa site and yet there has been no recall for this without warning issue.
Headlights will shut off while driving at night. While driving at night the headlights will intermittently shut themselves off and then turn back on approximately 10 to 15 seconds later. I have tried switching the lights completely off and back on to see if the headlights began working but they did not. I have searched the web and this site and found multiple complaints with no resolution or recall. This is a serious safety issue as there is no way to immediately correct the issue while driving or predict when it will occur. The vehicle is in motion when this occurs. The lights will come back on and stay on for a little while and then shut back off again. Sometimes they will flash from low beams to high beams and then shut off which makes it dangerous for the cars that are driving towards me. This has happened on several occasions so far and at this point i am scared to drive at night.
Headlights flash on and off randomly. Hear a clicking/flickering sound on dashboard when it happens. Happens fast--flicker off and then back on within a couple of seconds.
The contact owns a 2002 jeep liberty. The contact stated while driving, the headlights would turn off sporadically with out any warning. The vehicle was taken to a local mechanic who was unable to diagnosed the failure. The manufacturer was made aware of the failure but did not offer any assistance. The vehicle was not repaired. The failure mileage was 20,000 and current mileage was 130,000.
The contact owns a 2002 jeep liberty. The contact stated that the headlights began to flicker on and off intermittently. The failure progressed and the lights would remain off for longer periods of time. Additionally, the interior lighting would illuminate independently. The vehicle was taken to an independent mechanic for diagnostic testing. The mechanic was unable to diagnose the failure. The vehicle was not repaired. The approximate failure mileage was 70,000.
My airbag light intermittently comes on and off and after reading some stuff online they have been deployedeven when there's been no accident so i'm very concerned about this matter also my overheads lights periodically have been coming on and off for years.
I began having problems with the electrical system in august.headlights flicker on and off at will, as well as interior lights.passenger side headlamp won't come on at all now and interior lights continue to flicker.while pulling into my driveway, passenger side front tire completely separated from the vehicle, leaving me speechless.we have been the only owners of this vehicle and weren't notified of any recalls.hoping we can get this repaired soon......
When returning home from work one evening, my headlights flickered on and off and then completely shut off. I heard a clicking sound down in the dashboard which may have been a relay. After pulling over to the side of the road, i opened my driver's side door and noticed my dome light was out as well. My dashboard lights stayed on while my headlights and dome light was off.this same incident has happened more than 8-10 times. The flickering of headlights annoys drivers ahead of me and i'm concerned they will become raged, not to mention the danger of the headlights going off while driving.i had a jeep dealership investigate and perform a diagnostic test and nothing surfaced. I had them replace the low beam relay since i had read several reports of this same problem on the web and some guessed it may be the relay. Well, i can tell you that the problem is not resolved after replacing the low beam relay as the headlights are still going off.nhtsa, please investigate this problem before someone is seriously hurt.
On 3-16-12, speedometer, headlights, power locks stop functioning. The car turn off on its own. Airbag signal come on and off. Checked all fuses and there is no problem there. Connected it to an obdii reader and nothing if found.
Headlights will intermittently go out along with a sound of the relay clicking. This can happen at any speed and can happen multiple times in minutes, and then not for 9 months. Very unsafe.
I was pulling out of my driveway and the car just shut completely off and i was stuck in the middle of the road. About 10 mins later, it started back up again and drove normally. This is not safe at all and if i was driving on the road, i could have died. I'm scared to drive this car now and i can't afford to go to a mechanic and pay thousands of dollars. From looking online, this is a recurring problem with this car. There should be a recall on this issue. Someone can really lose their life over this.
Headlights frequently turn themselves off then back on when i have them on, such as at night or in the rain.
The contact owns a 2002 jeep liberty. The contact stated that the exterior lighting on the vehicle flickered and became inoperable intermittently. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 52,000.
Jeep liberty headlights turn on and off while driving down the road at night.headlights have repeatedly been blinking on and off for 2 weeks now.
The light flash on and off. Air bag light still on, the power window of bag door don,t work, the rear cargo door don,t open, the stopper rubber close the shock absorber (front) blow away, etc etc etc are factory defects all, the liberty is a junk, the cia should take back and refund the money.
The contact owns a 2002 jeep liberty. The contact stated the vehicles interior and head lights were flickering off and on. The vehicle was taken to a local mechanic who was unable to diagnose the failure. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 90,000 and the current mileage was 105,000.
The contact owns a 2002 jeep liberty. The contact stated that while driving at various speeds, the headlights flickered on and off intermittently. The vehicle was taken to an authorized dealer but the failure could not be duplicated. The vehicle had not been repaired.the failure mileage was approximately 45,000.updated 2/23/11 updated 04/29/11
The contact owns a 2002 jeep liberty.the contact stated that the headlights flicker off and on.the failure has been persistent for approximately one week.through online research, several complaints were found for this vehicle regarding the same component.the dealer has not yet been notified.the vin was unknown.the failure and current mileages were 107,000.
Headlights click on and off intermittently without warning.sometimes related to signal use.concern of safety issue and annoyance to other drivers.this is an ongoing issue that began when odometer reached approximately 99,000 miles.
While driving my 2002 jeep liberty, the high beam lights click on and off automatically for a few seconds. This has happened a few times on different dates.now recently i was going around a corner and my interior lights came on, then shut off.also (may be unrelated) when i turn the volume up or down on the radio the power to the radio/cd unit shuts off then comes back on.
Head lights (2002 jeep liberty )blink on and off by themselves.
Where to begin? my airbag light has been coming on for months while driving. I took it to a chrysler dealership 6 months ago & was charged $100 for them to tell me they didn't know what was wrong. About a month ago, while driving on the highway, my headlights went out, came back on, went out again, and finally i hit my high beams and they stayed on. My engine uses about 2 quarts of oil per week. I have parked on clean surfaces & there is no oil leaking, but it is going somewhere. I can hear a ticking noise coming from the engine area. I called chrysler's toll-free number today after the headlights went out again, and was informed that my jeep is under recall for the air bag module, and maybe that is what is causing the lights to go out. This makes no sense to me that one would have anything to do with the other. I told them that i have seen other complaints about the headlights, but they stated that they've had no complaints. I have also replaced front tires three times in the past year for wear on the outside edge. I've had the jeep aligned, tires rotated as they should be, and they just keep balding on the outer edge. The service tech said that jeeps eat through tires because of the wheel base? this car has all but eaten up most of my income. It is constantly having issues, and i get nowhere with chrysler.
Without warning the body control module shorts out draining the battery and damaging the multi-control switch on the steering column. Causing the headlights, interiorlights, running lights,windshield wipers, factory electric door locks, and dashboard lights to fail. This can cause a fire resulting in a total vehicle loss or loss of lighting at night while driving causing the driver to loose sight of the road. In rain conditions loss of wipers during driving would cause loss of visibility creating a dangerous driver on the road.
When driving with the headlights on, lights begin flashing off and on, along with a clicking noise such as a relay. After a minute or so they finally stay on solid. This is very scary and dangerous on a dark road, and confusing to oncoming traffic!we took the car to a jeep dealer who found no defect. I called chrysler and they have no information of this happening. However there are numerous entries on the internet describing this same issue, including this web site. Chrysler clearly does not want to own up to this extreme safety issue!
I was driving my vehicle down the highway when my vehicle made a loud popping sound that sounded like it came through the stereo system. I noticed all power to my car went out. The radio, lights, dash, headlights, everything shut off. I went and tried everything. I thought maybe a fuse had blown, not the case. I replaced head lamps, and the lights still didn't work. I changed my steering switch out and have since figured out it must be an electrical issue? i have read many many pages about people with this same issue or very similar. I can no longer drive the vehicle at this time because i don't feel safe in it and its not street safe.
All lights (interior and exterior) go off without warning.they come back on, but it's pretty scary when you're driving at night in traffic at 65 mph.the issue is becoming more frequent - isn't temperature related (happens in winter and summer), can happen soon after starting vehicle or after 60 minutes of driving, is not related to rough road surface or crossing a railroad crossing.has been to jeep dealer twice - both times dealer stated they couldn't repeat the issue and sent the car back without fixing it.if you google - 2002 jeep liberty headlight problems this issue comes up frequently.you'd be amazed.this vehicle is driven daily by my daughter.it has never been involved in any kind of an accident.originally, i just wanted it fixed - it scares my daughter to drive it.now it's scaring me.should this vehicle be recalled?it's been recalled for a rear trailer hitch and has never had a trailer hitch.now, i want the car made safe.check the website, contact jeep - this is a more common problem than you might think.thank you for listening.
On two or three occasions, while driving at night with the headlights on, without warning my headlights and park lights have shut off by themselves.the lights will usually be off for approximately 5 - 10 seconds and then come back on by themselves.the events seem to happen randomly and without warning.
Headlights switch off without intermittently, without command, at random intervals when driving.appears to occur in conjunction with, or shortly after, using the turn signal.nothing has yet been done to correct the failure, though i am told the problem is caused by a defective multifunction turn stalk.
- the contactownsa 2002 jeep liberty sport.the contact stated thattop brake light in the backwas corroded and the paint iwasbubbling up.he could not secure the light on the top anymore.the contact was going to take the light off and take pictures.the contact hhad the vehicle since december 2001.the contact believed that thiswas a vehicle defect and a safety hazard.the contact was told by chrysler that thebrake light was not under warranty.the current and failure mileage were both 45,000 .
While the headlights are on in my 2002 jeep liberty they randomly flicker off and on.it's not just one quick click off and on, but it is always a random, numerous pattern of fast clicks off and on.furthermore, you can not force the replication.this is a huge safety hazard. Sometimes a car turning left in front of me thinks i'm signaling them to go ahead in front of me. Other times at night, the lights just go off for a few seconds and you are driving blind.
The contact owns a 2002 jeep liberty. The contact stated that the headlights would intermittently fluctuate on and off without warning. The vehicle was taken to a mechanic shop where they ran a diagnostic test but could not determine the failure.the vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 80,000.
Dealerreplaced the front tires twice,andvehiclevibratedwhile drivingat any speed. Also,headlights/ horn/windshield wipers, and the speedometer failed while driving the vehicle.
Major electrical problems....dash went dead, wipers dead, power door locks dead, tail gate latch released, no headlights, no speedometer, all shut off while driving in the rain at night at 65 mph.
The contact owns a 2002 jeep liberty. The contact received a recall notification for nhtsa campaign number: 13v252000 (fuel system, gasoline and structure) and stated that the part needed for the repair was unavailable for months. The dealer did not provide a specific date for when the part would become available. The manufacturer was notified. The contact had not experienced a failure.updated 10/23/2014*ljthe consumer stated the vehicle was repaired under the recall. Updated 4/21/15
The contact owns a 2002 jeep liberty. The contact received a notification for recall nhtsa campaign number: 13v252000 ( fuel system, gasoline , structure ). However, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 10/29/14
The contact owns a 2002 jeep liberty. The contact received a recall notification for the fuel system, gasoline, structure; however, the part needed to repair the vehicle was unavailable. The manufacturer was notified. The nhtsa campaign number was unavailable. The contact had not experienced a failure.
The contact owns a 2002 jeep liberty. The contact stated that the repair for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure) exceeded a reasonable amount of time. The manufacturer and dealer were made aware of the failure. The dealer stated that the parts were not available for repair. The vehicle was not repaired. The contact had not experienced a failure.
Have recall on orc filter circuit and the new recall about the gas tank and i can not get jeep to do anything about it. I called the first week in july, 2013 again aug, 2013 and keep getting run-a-round.
The contact owns a 2002 jeep liberty. The contact received a recall notice for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure); however, the part needed for the repair was unavailable. The manufacturer was not notified. The contact had not experienced a failure.
The contact owns a 2002 jeep liberty. The contact referenced nhtsa campaign id number 13v252000 (fuel system, gasoline , structure) and stated that the part needed was unavailable to perform the repair. The dealer was unable to provide an expected date for the remedy part to become available. The manufacturer was notified of the problem. The contact had not experienced a failure.updated 5/27/14
The contact owns a 2002 jeep liberty sport. The contact received notification of nhtsa campaign number: 13v252000 (fuel system, gasoline, structure); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue.updated 02/18/15*ljthe vehicle was repaired. Updated 02/19/15
After several attempts to have safety recall n46 rectified, jeep says the parts are still unavailable.i received my recall notice over a year ago. I think a year is an unreasonable amount of time to rectify a safety issue. Especially one that is as dangerous as this one. I purchased an suv to be more safe for my family and now i don't feel safe, driving them in it.
The contact owns a 2002 jeep liberty. The contact received a recall notice for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure) in january of 2012. Since that time, the dealer has stated that the parts were unavailable to repair the vehicle. The contact had not experienced a failure.
I received a recall notice several times over the past 1-2 years to get a trailer hitch put on ! after each notice i received i called a local chrysler dealership,bernard's chrysler of new richmond wi. Each time i called to set up an appointment, they told me they had to order the trailer hitch and when it comes in they would call and we will schedule an appointment! this has gone on for 1-2 years with them never calling back to say they have the hitch in! i just hope we are not involved in a crash where this will turn into a legal issue....updated 05/14/15 recall was completed on april 30, 2015, after waiting almost three years. Updated 12/22/2015
The contact owns a 2002 jeep liberty. The contact received a recall notification for nhtsa campaign id number: 13v25200( fuel system, gasoline , structure),however, the part was unavailable to do the repairs. The manufacturer was notified of the problem. The contact had not experienced a failure.
The contact owns a 2002 jeep liberty. The contact stated that nhtsa campaign id number: 13v252000 (fuel system, gasoline , structure) had surpassed a reasonable amount of time for repair. The dealer stated the part was not available. The manufacture was notified of the failure. The vehicle was not repaired. The contact had not experienced a failure.
The contact owns a 2002 jeep liberty. The contact stated that he attempted to have the vehicle repaired under nhtsa campaign number: 13v252000 (fuel system, gasoline , structure) but was informed that the parts were not available. The contact felt that since the failure was reported in june of 2013, there should have been a remedy available before march of 2014. The contact stated that the manufacturer had exceeded a reasonable time for repair.the contact had not experienced a failure.
Recently i had major repairs to my 2002 jeep liberty.the check engine light was on and it was diagnosed with code po442. Through the process of elimination it was found that the top side of the fuel tank had deteriorated to the point where holes had formed, causing an unsafe condition due to fuel and fuel fume release.the tank was replaced with a refurbished one since jeep no longer manufacturers the fuel tank. The repairs were made at a certified jeep dealership.the vehicle was in the shop from august 1 thru august 7. I contacted jeep to inform them of the unsafe condition with the vehicle and was given a case number. I requested assistance with the cost of the repairs. I sent jeep all requested information with the understanding a customer care agent would contact me with their finding.3 weeks passed and i did not receive a call, i contacted jeep requesting resolve.a supervisor returned my call and informed me that the age of the vehicle was the reason no assistance would be offered. My complaint with jeep is they dismissed the request because of the age of the vehicle.i purchased the vehicle in 2008 with 29000 miles. Currently the vehicle has 69000 miles.i find it unacceptable that jeep places a time limitation on the safety of their vehicles that are maintained to the standard set forth in the owners manual.jeep does not back their vehicles.i will never buy another jeep!
2002 jeep liberty.consumer writes in regards to fuel tank recall notice.the consumer submitted an illegible receipt.
2002 jeep liberty.consumer writes in regards to parts not available to complete recall.the consumer referenced recall 15v046000, 12v527000 and 13v252000.
The contact owns a 2002 jeep liberty. The contact received a recall notification for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure); however, the parts needed for the repair were unavailable. The manufacturer was notified. The contact had not experienced a failure.
Jeep cry isignoring fuel tank problemrecalled.
2002 jeep liberty.consumer writes in regards to rear structure reinforcement recall.the consumer received three recall notices. However, each time he called the dealer, he was informed the parts were not available. Updated 08/27/14
2002 jeep liberty consumer is seeking reimbursement the consumer stated the hitch was approved using a specific code. However, the reimbursement claim was denied under the pretext, the part was not an oem approved hitch, but at present deemed ok to do the job. The consumer stated when the hitch was installed, chrysler did not have an approved manufactured hitch, as the recall did not exist back in 2006.
The contact owns a 2002 jeep liberty.the contact received a notification for nhtsa campaign id number 13v252000 (fuel, gasoline, structure).however, the parts needed to repair the failure were not available. The dealer was contacted. The contact stated that the manufacturer had exceeded the reasonable amount of time to remedy the problem. The vehicle had not exhibited the failure.
There are currently 3 recalls on my liberty. I have made multiple attempts to get service for these recalls from bcp jeep dealer in smyrna, delaware to no avail. I am told over and over that the parts are on back order and we'll contact you when they are available. I have a recall on my air bags-they may deploy driving down the road. My air bag light has been blinking for years, which is a symptom of this recall. I also have a part on my suspension that may break due to rust. That recall is 11 years old and still not fixed. Now i have a recall on the fuel tank, which may burst into a ball of flames in a fender bender. I am currently driving a death trap and cannot just go trade this vehicle in. I want jeep to take responsibility for these recalls and fix them. I am sick and tired of them giving me the run around. I cannot give you exact dates of when i contacted bcp. I have called them many times over the years. I also tried to contact the jeep dealer in dover, delaware and spoke to a very rude individual who was no help to me.
The contact owns a 2002 jeep liberty. The contact received a recall notification related to nhtsa campaign number 13v252000 (fuel system, gasoline , structure) but was informed that the parts were unavailable. The manufacturer was notified. The contact had not experienced a failure.
The contact owns a 2002 jeep liberty. The contact received a notification for recall nhtsa campaign id number 13v252000 (fuel system, gasoline, structure).the contact stated that the repair was not taken care of in a reasonable amount of time. The dealer indicated parts were not available. Contact had not experienced a failure. The manufacturer has not been contacted.
The contact owns a 2002 jeep liberty. The contact received a recall notification for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure); however, the part needed to repair the vehicle was unavailable. The manufacturer was not made aware of the failure. The vin was unavailable. The contact had not experienced a failure.
The contact owns a 2002 jeep liberty. The contact stated that the vehicle was serviced under nhtsa campaign number: 13v252000 (fuel system, gasoline, structure). The contact mentioned that the dealer only visually inspected the rear mounting bolts and failed to replace them. Both the dealer and manufacturer were made aware of the situation. The vehicle was not repaired. The vehicle had not experienced a failure.
The contact owns a 2002 jeep liberty. The contact received notifications for recall nhtsa campaign numbers: 12v527000 (air bags) and nhtsa campaign numbers: 13v252000 (fuel system, gasoline, structure). However, the parts needed were unavailable to service the vehicle under the recall. The dealer was unable to provide an expected date for the parts to become available. The manufacturer was not notified of the problem. The contact had not experienced a failure. Pam
Went to dealer to have recall notice n46/nhtsa 13v-252resolved."chrysler intends to inspect your vehicle and install an original equipment manufacturer (oem) trailer hitch where appropriate, free of charge (parts and labor) to better manage crash forces in low-speed impacts.wanted to have this recall notice, as well as others addressed but, dealer claims that parts are unavailable in order to satisfy the recall notice.a trailer hitch is unavailable 7 months after a recall notice???!!!!.i bet if i brought it in to have a trailer hitch installed, they'd take it right in and charge me for it.this is way beyond a reasonable time for repair.would like this and all other recalls associated with this car addressed asap! thank you.
Design problems with windows on 2002 jeep liberty.*mr the rear swing flip up window was unsafe.every time the rear gate was opened, the window would swing open.there was no handle on the window.(must firmly place hand on window to shut)when it rained, the window would become extremely slippery and have to be held firmly to lock.the vehicle also made a loud wind noise when driven at 45 miles per hour. *scc the consumer stated the vehicle did not get good gas mileage
The contact owns a 2002 jeep liberty. The contact stated that nhtsa campaign number 12v527000 (air bags) had exceeded a reasonable time for repair. The contact experienced the failure when the air bag warning light remained illuminated. The contact was also concerned that the fuel tank failure could occur at any moment. The vehicle was not repaired.the approximated failure mileage was 180,000 and the current mileage was 181,000. ..updated 08-07-13
The contact owns a 2002 jeep liberty.the contact received a notification for nhtsa campaign number: 13v252000 (fuel system, gasoline , structure ). The dealer stated that the part was unavailable to perform the recall repair. The dealer could not provide an estimated date for when the part would be available. The manufacturer was not notified of the delay. The contact did not experience a failure.
The contact owns a 2002 jeep liberty. The contact stated that the driver side air bag warning light illuminated. The vehicle was taken to a dealer where it was serviced under nhtsa campaign number:12v527000 (air bags). The vehicle was taken back to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 95,000. In addition, the contact received notification of nhtsa campaign number:13v252000 (fuel system, gasoline , structure) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.updated 5/15/15
Regarding recall notice n46 / nhtsa 13v-252... Chrysler contacted as to when this recall will be acted upon. Was told chrysler feels vehicle safe and no need for correction of this problem. Got clear impression that chrysler has no intention of compliance with the mandated recall. Called nhtsa 1-888-327-4236 and left message to contact with no response. Owner frustrated and confused over safety of this vehicle and future in driving this vehicle or selling.
The contact owns a 2002 jeep liberty. The contact received a notification of nhtsa campaign id number: 13v252000 (fuel system, gasoline, structure) and stated that the remedy part was unavailable to perform the recall repair. The dealer was unable to provide an expected date for the part to become available. The manufacturer was not notified of the issue. The contact had not experienced a failure.updated 08/04/2014*lj
The contact owns a 2002 jeep liberty. The contact received a recall notice for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure); however, the parts needed for the repair were unavailable. The dealer and manufacturer were contacted on multiple occasions and could not provide an estimated arrival date for the parts. The contact had not experienced a failure.
Re.: safety recall n46 / nhtsa / 13v-xxxon 4/15/2014, my daughter car brought her car to the jeep dealership for the second time to have a trailer hitch installed to remedy the fuel tank puncture hazard in case of rear end collisions. Both times the dealership informed my daughter that the parts are not available. After more than 8 months, i believe that chrysler corp. Had sufficient time to get these parts and fix the vehicle. Apparently, chrysler corp is not intending or able to fix the safety problem with my daughter's car. I am requesting that chrysler suggests an alternate solution to remedy the situation immediately.
The contact owns a 2002 jeep liberty. The contact received notifications for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure) and nhtsa campaign number: 12v527000 (air bags). The parts needed were not available for over a year. The dealer was uncertain when the parts would become available to service the vehicle under the recall. The manufacturer was not notified. The contact had not experienced a failure.
The contact owns a 2002 jeep liberty. The contact received a recall notification for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure) and stated that the part needed for the repair was unavailable. The dealer was unable to provide an expected date for the part to become available. The manufacturer was notified. The contact had not experienced a failure. Updated 12/9/14 updated 06/1/2015
The contact owns a 2002 jeep liberty. The contact received notification for nhtsa campaign: 13v252000 (fuel system, gasoline,structure). The dealer advised the contact that the part needed for the recall repair was unavailable. The vehicle was not repaired. The manufacturer was notified of the issue. The contact had not experience a failure. Djr..updated 08-26-14 the consumer stated the issue has been resolved. Updated 09/2/2014
2002 jeep liberty.consumer writes in regards to vehicle air bags system and gas tank recall notices.the consumer was informed the parts were not available for the recall, even though she has been calling since, she received the notice in january 24, 2013.
Hello i have an 2002 jeep liberty and i have a recall about the fuel tank on my vehicle has a small chance of experiencing a fuel leak during certain types of rear end collisions. Fuel leakage in the presence of an ignition source can result in an underbody fire.the recall was on dec 11 2013 and i received the notice in jan 2013. I called the dealership and stated call back when i get the 2nd notice which was in july 2013. I called and they said they will order the part. To this date i haven't heard from them.i didn't realize that the recall would take this long can you help me please. I did submit a complaint to the national highway traffic safety administration but haven't heard from anyone back....updated 05/14/15 updated 9/13/2013
The contact owns a2002 jeep liberty. The contact stated that she received notification of nhtsa campaign numbers: 13v252000 (fuel system, gasoline , structure) and 12v527000 (air bags). The contact stated that both recall campaigns had surpassed a reasonable time for repair. The dealer stated that the parts were not available for them to complete the recall on the vehicle. The manufacture was not notified. The contact had not experienced a failure. Updated 3/14/14
The contact owns a 2002 jeep liberty.the contact stated that a notification for nhtsa campaign id number: 13v252000 (fuel system, gasoline, structure) was received. The dealer was contacted and stated that the part was not available for the recall repair.the contact experienced the failure. The failure mileage was 130,000.
The contact owns a 2002 jeep liberty. The contact received notification of nhtsa campaign number: 13v252000 (fuel system, gasoline, structure); however, the part was not available to do the repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
2002 jeep liberty.consumer writes in regards to occupant restraint control module filter circuit and fuel tank leakage recall notices.the consumer was informed the parts were not available, and she would be notified of the availability. The consumer stated too much time has elapsed, since she received the recall letter in sept 2013, and jan 2014.
The contact owns a 2002 jeep liberty. The contact stated that she attempted to have her vehicle repaired under nhtsa campaign number: 13v252000 (fuel system, gasoline, structure) but was informed that the parts were not available. The contact felt that since the failure was reported in june of 2013, there should be a remedy available. The contact stated that the manufacturer had exceeded a reasonable time for repair. The contact had not experienced a failure.
The contact owns a 2002 jeep liberty. The contact stated that nhtsa campaign number: 13v252000 (fuel system, gasoline , structure) exceeded a reasonable amount of time for the recall repair. The dealer stated that the part was unavailable for repair. The manufacturer was not made aware of the delay. The vehicle was not repaired. The contact did not experience a failure. Djr
In december 2013, i received a recall notice on the above-noted vehicle.soon after, i phoned the dealer, moore chrysler jeep, peoria, arizona, to schedule installation of the oem trailer hitch, but i was told they did not have the part.in march 2014, moore chrysler jeep sent me a reminder notice that my jeep needed some maintenance, and that as of december 12, 2013, the vehicle had an incomplete recall.i phoned the service department and made an appointment for the scheduled maintenance, as well as for the hitch to be installed.however, i was told, once again, that the dealer didn't have the part.it has been almost six months since i received the recall notice, but, so far, the problem has not been remedied.i am frustrated and furious!this is an important safety issue, and i want to know why i'm getting the runaround.i don''t know where to place the blame, 'chrysler or the dealer, 'but either way, nobody is taking responsibility for this most recent recall with important safety concerns.why is it taking so long to manufacture and supply the part?does anyone care?please do not suggest that i purchase and install a hitch from some other location and wait for reimbursement.i want to hear from either chrysler or national highway traffic safety administration or both very soon.
The contact owns a 2002 jeep liberty. The contact received notification of nhtsa campaign id number 13v252000 (fuel system, gasoline , structure) and the part needed was unavailable to perform the repair. The manufacturer was notified and they could not provide an expected date for the remedy part. The contact had not experienced a failure. Updated 5/27/14
The contact owns a 2002 jeep liberty. The contact stated that she was very concerned for her safety since the parts were still not availablefor recall nhtsa campaign number: 13v252000(fuel system, gasoline , structure). The dealer and manufacturer were notified of the delay. There are no failures at this time. The current mileage was 113,000.
You send me a important safety recall notice...twice now concerning the fuel tank on your vehicle has a small chance of experiencing a fuel leak during certain types of rear end collisions.i have called lithia chrysler jeep dodge of tri-cities to get the new trailer hitch put on.they tell me that they have no part number and can not help me.so what is the deal here? i even have heard this on tv...yet you provide me no part to fix my jeep.please let me know where i can take it to get this fixed.you say that if we fix it ourselves by installing an omb trailer hitch send receipt to a certain address.i am a disabled woman who can not get this fixed on my own. Chrysler is suppose to fix it.so when is this gonna happen[xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Learned thru internet search that there are 2 recalls on my 2002 jeep liberty:(1) unwarranted airbag deployment and (2) possible gas tank explosion if rear-ended.i called the jeep customer service line and talked to a matt, who confirmed both recall items.he said i would receive a letter from jeep telling me how to proceed, but that at this time the parts needed to fix both recall problems were back-ordered.so i am driving a car in which the air bags might explode at any time (my airbag light comes on and off at will) and if i am rear-ended there is a good likelihood that my gas tank will explode.what am i to do if one of these occurs while i'm waiting for the jeep notification and/or replacements part to be in stock?i am afraid to drive my car now, but have no other options available.what do i do?
2002 jeep liberty trailer hitch recall. Consumer unable to get part for vehicle through dealer. Recall has been issued.but, no response from the chrysler group. *ta
The contact owns a 2002 jeep liberty. The contact received a recall notification for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure); however, the dealer stated that the parts for the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The vin was unavailable. The contact had not experienced a failure.
2002 jeep liberty. Received three recall notices for vehicle needing a trailer hitch for safety. However, the consumer was unsuccessful at getting the vehicle fixed, due to lack of parts. *ta
The contact owns a 2002 jeep liberty. The contact received a recall notice for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure); however, the parts needed for the repair were unavailable. The vin was unavailable. The failure mileage was 100,000.
The contact owns a 2002 jeep liberty. The contact stated that he attempted to have his vehicle repaired under nhtsa campaign number: 13v252000 (fuel system, gasoline , structure) but was informed that the parts were not available. The contact stated that since the failure was reported in june of 2013 there should have been a remedy available before may of 2014. The contact stated that the manufacturer had exceeded a reasonable time for repair. There are no failures at this time.
The vehicle experienced problems with the passenger window, there were noises coming from the dash and door area.also the starter failed, and the vehicle was getting poor gas mileage.
The contact owns a 2002 jeep liberty. The contact received a notification for nhtsa campaign number: 12v527000 (air bags) and nhtsa campaign number: 13v252000 (fuel system, gasoline, structure). However, the part to do the repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2002 jeep liberty. The contact received notification of nhtsa campaign number:13v252000 (fuel system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The vin was unavailable. The contact had not experienced a failure. The consumer also stated the parts werenot available for the air bag recall. Updated 12/15/15.
Item #1 occupant restraint control (orc).i am chagrined with the tardiness of jeep/chrysler motors corporation in their tardy compliance with this recall (12v-527).originally issued on january 3, 2013, my daughter (former owner of this vehicle) visited a jeep dealer in washington dc.they said "no parts are yet available...we will contact you when they are".at a later day (may 2013) my daughter visited the local jeep dealer (courtesy motor sales, inc., altoona pa) and inquired about the problem...again "we cannot get the parts, they are not available".i purchased the vehicle from my daughter and have visited courtesy motor sales twice since i purchased (latest august 27, 2013) with the same answer "we don't have the parts available and we will contact you when they arrive"!it is inconceivable that replacement parts are not being made available for this very dangerous problem!at the present time i am unable to drive the vehicle as the air bag light is now on constantly and the recall notes that ....."a damaged computer chip could cause the airbag light to illuminate, followed almost immediately by an inadvertent deployment of the front airbags (liberty and grand cherokee)......". The recall notice continues by stating that"inavertent deployment of the airbags may increase the risk of injury and the possibility of a vehicle crash". How many more injuries and possibilities of crashing must it take to get action on this? in conclusion, i cannot understand why your recalls are not being "tended to"in an expedient manner.i am getting "lip service" and you are being ignored.if either of these recall problems do happen, both your organization (for not enforcing in a timely manner) and chrysler motor corporation (for delaying remedy) will be the responsible parties.
Waiting 3 years vin: [xxx]year: 2002 make: jeep model: liberty 4wdnumber of open recalls: 2nhtsa recall number: opens new window takes away from vin lookup section>13v-252 recall date: june 18, 2013manufacturer recall number:n46summary:the fuel tank on your vehicle has a small chance of experiencing a fuel leak during certain types of rear end collisions. Safety risk:fuel leakage in the presence of an ignition source can result in an underbody fire. Remedy:chrysler intends to inspect your vehicle and install an original equipment manufacturer (oem) trailer hitch where appropriate, free of charge (parts and labor) to better manage crash forces in low-speed impacts. To get a copy of the prepaid card registration form, please select http://bit.ly/fcaincentive. Recall status:recall incompleteinformation redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The contact owns a 2002 jeep liberty. The contact received a recall notification for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure); however, the part needed to repair the vehicle was unavailable. The dealer was unable to provide an expected date for when the part would become available. The manufacturer was notified. The contact had not experienced a failure.
Hello, i have a jeep liberty 2002 4x4. I have been noticing a strong gas smell recently. The dealer found it's schrader valve leaking. I asked them to show me the problem. So,when they tried to start the car - the fuel was pouring from the schrader valve. I was shocked when i saw it. It's very dangerous. I was driving this car almost every day to go to work and sometimes with my whole family during the weekend. I feel lucky it didn't burn. The dealer said the whole fuel rail assembly need to be replaced, and the schrader valve can't be repaired alone!i really want to complain about this. I love my jeep liberty. But the schrader valve issue is a very serious problem and it could cause the fire, harm the life! also it does not make sense to me - why do you need to change the whole fuel rail assembly to fix a schrader valve? it looks is a design defect!thanks,
Complaint against chrysler group.recall n46/nhtsa 13v-252: re: "the fuel tank on your vehicle has a chance of experiencinga fuel leak during certain types of rear end collisions.fuel leakage in the presence of an ignition source can result in a fire." i have called chrysler group 1 x in august 2014 (beginning of recall), november, january and 02/16/15. They have failed to get my parts to the local dealer in a timely manner, therefore putting me at risk of a rear end collision ignition of flames.i need these parts sent to my local dealer immediately.my local dealer is only getting parts at the rate of 5 pieces per week, to fix the more than hundreds of thousands of customers.that is chryslers fault.not the dealers.i waited to speak w/chrysler, on the phone for 1 hour &25 minutes on 02/16/15, trying to get this resolved.it was the customer service dept, for this particular recall.i never got to speak w/a live person.this is unacceptable.i need my parts sent to my local dealer immediately....updated 05/14/15 the consumer stated the vehicle was repaired. Updated 05/28/15
The contact owns a 2002 jeep liberty. The contact stated that he attempted to have the vehicle repaired under nhtsa campaign number: 13v252000 (fuel system, gasoline , structure ) but was informed that the parts were not available. The contact felt that since the failure was reported in june of 2013, there should have a remedy available before march of 2014. The contact had not experienced a failure.
Received recall regarding safety issue on jeep liberty.have contacted 3 different dealers in tri-city area and have been told that the parts are unavailable. If this is indeed a safety issue, they need to get the parts and make them available. "the fuel tanks in these vehicles are at risk of failure and leakage in certain rear impacts.on vehicles in the recall that are not equipped with a tow hitch, chrysler will install a chrysler designed tow hitch free of charge, provided the condition of the vehicle can support proper installation."
2002 jeep liberty.consumer writes in regards to vehicle has several recall notices.the dealer informed the consumer, the parts were not available.
2002 jeep liberty.consumer writes in regards to fuel leak recall notice and vehicle frame corrosion problems.the consumer stated when the parts for the recall finally arrived, she was informed the recall could not be performed because the frame was corroded. The dealer stated to repair the frame would be an additional cost.recall # 13v252000.
2002 jeep liberty.consumer writes in regards to several recall notices and unsatisfactory customer services at dealership.the consumer stated he received a recall in the mail. However, the dealer claimed to have no knowledge of the recall. The consumer received another recall a month later, regarding the fuel tank, which stated the repairs were supposed to begin in july 2013.
The contact owns a 2002 jeep liberty. The contact received notification of nhtsa campaign numbers: 12v527000 (air bags), 13v252000 (fuel system, gasoline, structure), and 15v046000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.update 01/13/16 maupdated 02/05/16*ljupdated 02/10/16., updated 03/23/18
The contact owns a 2002 jeep liberty. The contact received a recall notification for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure); however, the part needed for the repair was unavailable. The manufacturer was made aware of the issue. The contact had not experienced a failure.
While driving 5mph, vehicle makes a rumbling noise when shifting to overdrive. Consumer stated the transmission makes a whine sound and the engine cuts oof sometimes, and the fuel pump is loud.
- the contactreceived recall 06v288000 forthe2002 jeep liberty concerning lower ball joints. The contact complainedabout the effect that the ball joint had onthe tires.the contact stated that no matter what speed she was driving at, but usually at about 15 mph she feltand heard the suspension inthecar shifting whenever she hit a bump.the contacts complaint was that after one and a half years thetireswere completely bald.the contact stated that this was directly related to the safety recalls on the ball joints.also, the contactstated that on 11/2005 she lost control of thevehicle after making a turn.after taking the vehicle for service, the contact learned from the dealer that all of thesteering fluidleaked out, and the power steering belt split in half.the contact would like to have the tires replaced under the recall as well.updated 2/7/2007 -the consumer's vehicle experience extended crank time to start.the dealer replaced eh fuel pump and fuel pump reservoir.the lap belt in the rear seat became twisted.when the vehicle was put into reverse the consumer hear a noise.the dealer made repairs to the transmission.the lighter was inoperative.
Fuel vapor hoses split in two on my 2002 jeep liberty.dealer replaced the hoses "doing me a favor by putting it under warranty."*la
The contact owns a 2002 jeep liberty. The contact stated he was informed of nhtsa investigation item number:pe10-031 (fuel system, gasoline: delivery: hoses, lines/piping, and fittings) which stated that the placement of the fuel tank and lack of adequate shielding made the fuel tank vulnerable to rupture or leakage if struck from the rear. The contact stated that the placement of his fuel tank was also inadequate and he was concerned of a potential fire erupting in the vehicle. The vehicle was not repaired. The manufacturer was not contacted. The failure and the current mileage was 103,000. Updating 12/7/10
Check engine light was tripped by a significant fuel leak. Not obvious origin - required significant diagnostics to locate source. A significant safety issue and product defect.
The contact owns a 2002 jeep liberty.the contact smell gasoline whenever the air conditioner or heater was activated.the repair shop stated that one of the fuel injectors was leaking.the dealer replaced the fuel injector.the failure mileage was 57,000 and current mileage was 59,000. Updated 12/31/07 updated
This complaint is regarding existing recall "nhtsa campaign number: 13v252000."it has been almost a year and jeep has yet to replace my recalled parts.i feel as if jeep is dragging its feet in this manner, first not wanting to issue the recall and now not doing the fix.my local dealer has no idea when parts are coming, and i believe a fuel tank issue is something that should not be delayed.i wish to lodge a formal complaint about jeep's slow response to this recall.thank you.
2002 jeep liberty.consumer writes in regards to vehicle air bags system and gas tank recall notices.the consumer was informed the parts were not available for the recall, even though she has been calling since, she received the notice in january 24, 2013.
I've been told by chrysler and the nhtsa for over a year now that my fuel tank may leak, catch fire and possibly explode as a result of la low speed rear end collision.recall notice 13v252000, n46/nhtsa 13v-252 was issued, yet chrysler continues to stall in actually fixing the problem.in the meantime my family continues to be at risk everyday.please enforce the recall by setting a meaningful deadline for them to fix the problem, not talk more or send me another useless notice, but actually fix the unsafe vehicle they sold me.thank you
Total engine shut down at highway speed of 50 miles per hour resulting in near loss of control.due to failure of catalytic converter at 60,000 miles.the manufacturer has a 21 day back order on the part and advises only 14 pieces are available north america wide.no warnings, no engine lights, no rough idling.chrysler customer service in canada showed little regard for the safety aspect of the part failure and appears to have a problem keeping up with demand for this part.as a police officer i dont want someone having an accident due to this failure with tragic results.we had just come off the main highway and if the failure had of occurred there a collision would surely have occurred.
After recall for the vehcile knee blocker trim was completed, it fell off.consumer took vehicle back to the dealership, they fix the knee blocker trim again, but shortly after it fell back off. Ts
Consumer stated that while driving and without warning the fuel tank crack causing fluid to leak out. Dealer notified. Ts
The contact owns a 2002 jeep liberty.the contact received a notification for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure) and stated that the parts were unavailable. The dealer was uncertain when the parts would become available to service the vehicle under the recall.the manufacturer had not been notified of problem and the contact had not experienced a failure.
I have 2 recalls on my jeep right now.n46 and r06- i was told today because i lived in winter conditions that the n46 - cannot be installed because there is corrosion in the frame of the car making it impossible for the hitch to be installed.so if i am in a collision and rear ended my fuel tank could explode.the r06 could not be preformed which is the occupant restraint control module because there have been no parts available since february of 2015.so i could be driving and my airbags could deploy which will result in an accident.i called the fca recall assistance center and they were unable to give me a solution to either issue.i took time off of work to have these issues resolved and it was a waste of my day and time not to mention the fact that my vehicle is unsafe to drive.
The contact owns a 2002 jeep liberty. The contact received notification of nhtsa campaign numbers: 06v28000 (suspension), 09v119000 (suspension), 12v527000 (air bags), 13v252000 (fuel system, gasoline, structure ), and 15v046000 (air bags); however, the parts were not available within a reasonable timeframe to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. The contact was not experiencing a failure.
The contact owns a 2002 jeep liberty. The contact stated that while parked, the vehicle caught on fire. The fire department extinguished the fire. A police report was filed and there were no injuries reported. The vehicle was not repaired. The contact received notification for nhtsa campaign number: 13v252000 (fuel system, gasoline , structure) but did not confirm if the vin was included. The failure mileage was unknown.
The contact owns a 2002 jeep liberty. The contact received nhtsa recall campaign id number: 13v252000 (fuel system, gasoline , structure); however, since the fuel tank on his vehicle had point corners for air it hangs 5 inches beneath the receiver factory hitch; therefore,the tow hitch remedy would not suffice. The contact stated that due to the design of the fuel tank he was concerned that the failure could occur with or without the tow hitch recall remedy. There are no failures at this time.
The contact owns a 2002 jeep liberty. While driving at an unknown speed, the air bag warning light illuminated. The vehicle was not diagnosed or repaired. The contact received notification of nhtsa campaign numbers: 13v252000 (fuel system, gasoline, structure) and 15v046000 (air bags); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 126,000.
Chrysler of york, pa sent me a safety recall notice almost 2 years ago. Every time i call the dealership, the manager states that the part is on order and not in yet.seriously, after 2 years.i also tried the 1-800 number at the chrysler group recall assistance center and have no success with hang ups and repeated voicemails.the recall states that that chrysler is suppose install an original equipment manufacturer (oem) trailer hitch to better manage crash forces in low-speed impacts.i travel often, and frequently to areas where inclement weather is the norm.i consider the recall a very serious matter that while not corrected, may cause serious damage/injury.i pray that i never experience a crash, but i would hate to see something happen to me or others injured due to the possiblity of a fuel leakage if there was a impact to my vehicle.i would really appreciate some immediate, prompt and courteous assistance in having this problem resolved.chrysler dodge jeep dealer has no problem overcharging 4 times the costs for labor and parts and responding very quickly when they are making money from consumers, and i would like to see them utilize that same attentiveness when a situation as such arises where there is no money to be squeezed from their customer, but rather they be accountable, step up to the plate and fix what is wrong.i can be reached at [xxx] which is the home number and email is [xxx].my cell is [xxx].thank you.[xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The contact owns a 2002 jeep liberty. The contact received notification of nhtsa campaign number: 09v119000 (suspension), 12v527000 (air bags), 15v046000 (air bags), and 13v252000 (fuel system, gasoline, structure); however, the part needed to do the repair was unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The contact had not experienced a failure.
I have been getting these recall for two years and every time i go to the dodge dealer (helms motors in lexington tennessee 38351) they say the same thing "no parts, call you when we get them". Whatam i to do with the recalls? i have six on this jeep and none have been fixed. I thank you for any help you can give me on the problem.
The contact owns a 2002 jeep liberty. The contact received notification of nhtsa campaign number: 13v252000 (fuel system, gasoline , structure) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer wa not notified of the issue. The contact had not experienced a failure.
I brought my jeep in for a recall n46.the dealership told chrysler they did the recall but my sheet from them said inspect per recall did not pass inspection too rusted.i called your agency who told me to call chrysler.i called chrysler and they said that i personally would have to pay for all the areas that needed to be repaired due to rust and then they would pay for the recall. They built a faulty vehicle.that is not my fault. It is not my fault the jeep has rusted.i feel it is chrysler's responsibility to pay for all necessary repairs so the recall can be completed and the vehicle's safety can be increased.
The contact owns a 2002 jeep liberty. The contact stated that she attempted to have her vehicle repaired under nhtsa campaign number: 13v252000 (fuel system, gasoline , structure) but was informed that the parts were not available. The contact felt that since the failure was reported in june of 2013, there should be a remedy available before mayof 2014. The contact stated that the manufacturer had exceeded a reasonable time for repair.the contact had not experienced a failure.
I have once again called my jeep dealership and once again they tell me the parts are still not available to fix this problem.this recall was dated june 2013 - it is now march 2014 - it is going on one year - just how long does it take them to get this part available?if they can not get these parts available now why are they not being held responsible to get me a safer vehicle?they should either get the parts now or get me a safer vehicle now!what are they waiting for?more people to be injured?
Good afternoon, i received a rear structure reinforcement letter from chrysler and the national traffic safety administration stating that certain 2002-2007 model year jeep liberty vehicles contain defect related to motor vehicle safety. Problem: the fuel tank on vehicle has a small chance of experiencing a fuel leak during certain types of rear end collisions. Fuel leakage in the presence of an ignition source can result in an underbody fire. What dealer will do: chrysler intends to inspect your vehicle and install an oem trailer hitch where appropriate, free of charge (parts and labor) to better manage crash forces in low-speed impacti called the dealer and it turns out they do not have the parts to fix the problem, and chrysler is responsible for sending them the parts. They said i would receive another letter once they had received the parts but i never received a letter/call back. I received the recall letter a few months ago and yet have not received a call and just about forgot about until my husband asked about it. I am almost 8 months pregnant and quite worried driving the car but i need it. I hope you can help me get this resolved as soon as possible because in 2 weeks i'm getting my future child's carseat installed and would like this other safety problem to be solved.thank you in advance for your help and attention
The contact ownsa 2002 jeep liberty. The contact received a notice for nhtsa campaign number: 13v252000 (fuel system, gasoline , structure ). The contact was concerned for her safety because the parts needed to complete the recall repair were still not available. The manufacturer was made aware of the problem. The contact had not experienced a failure.
The contact owns a 2002 jeep liberty. The contact received notification of nhtsa campaign number: 13v252000 (fuel system, gasoline, structure); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2002 jeep liberty. The contact received nhtsa campaign number: 13v252000 (fuel system, gasoline , structure). The contact stated that the dealer informed that the part was not available. The contact received a second notification however the part was still not available for the remedy. The contact felt that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact did not experience a failure.
The contact owns a 2002 jeep liberty. The contact stated that he attempted to have the vehicle repaired under nhtsa campaign number: 13v252000 (fuel system, gasoline , structure ) but was informed that the parts were not available. The contact felt that since the failure was reported in june of 2013, there should have been a remedy available before april of 2014. The contact stated that the manufacturer had exceeded a reasonable time for repair.the contact had not experienced a failure.
There was a safety recall announced by the manufacuturer in q4 2013 m46 / nhtsa 13v-252.i contacted the jeep dealer gator automotive group on april 7, 2014 to check on the status of the recall and to make an appointment for the repair.i did not do so previously as the announcement stated that they would contact us.no appointment or parts were available at that time and the dealer representative hung up the phone on me.next i called the manufacturer and got the same response that they had no parts and i had to wait for them to contact me.it is now july 29, 2014 and i have never heard back from neither the dealer nor the manufacturer.this is unacceptable to me as this is a safety recall.can somebody please provide me with an update on this recall or contact the manufacturer about this.the issue is an exploding gas tank.thank you.
I own a 2002 jeep liberty and had never heard of a recall on the engine!i did get a notice for the air bag issues months ago and have contacted the local dealer who maintains that the parts aren't available.didn't some other autos have the same problem?have they been fixed?i don't want to have a wreck and the air bags not deploy and then i become a crispy critter.nor do i want the air bags to deploy when i'm driving down the interstate doing between 60 - 70 miles per hour.again, possible crash with burning to death.someone somewhere needs to get chrysler to work.do they need a financial handout? guess i'm gonna have to trade this clunker in and get something other than a jeep.too bad cause i love my jeep.
The contact owns a 2002 jeep liberty. The contact received notification of nhtsa campaign number: 13v252000 (fuel system, gasoline, structure); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2002 jeep liberty. The contact received a notification of nhtsa campaign number: 13v252000 (fuel system, gasoline, structure) and stated that the part was not available for several months. The manufacturer was notified of the delay and could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact had not experienced a failure.
The contact owns a 2002 jeep liberty. The contact received notification of nhtsa campaign numbers: 13v252000 (fuel system, gasoline, structure) and 15v046000 (air bags); however, the parts needed to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
I have a safety recall that cannot be fixed according totunkhannock auto mart and scranton dodge.i'm experiencing all kind of malfunctions due to the sensor being bad i have no power, my shifting, fuel economy ,hard starts,everything. This is my only vehicle and i need a vehicle until this is resolved
The contact owns a 2002 jeep liberty. The contact received a recall notification for nhtsa campaign number: 13v252000 (fuel system). The dealer was contacted on multiple occasions and informed the contact that the parts needed to repair the vehicle were still not available and no estimated time to receiving the parts could be provided. The vin was not available. The contact had not experienced a failure.
This is the third notice i have received regarding the important safety recall of my jeep liberty.it says chrysler intends to install an oem trailer hitch to better manage crash forces in low-speed impacts, but the parts required are still not available. I drive my jeep around in fear everyday of someone hitting me and exploding into flames with my children inside.i've read articles saying the jeep is a worse death trap than the pinto ever was!please tell me when will this be rectified?
The contact owns a 2002 jeep liberty. The contact received notification of nhtsa campaign notice: 13v252000 (fuel system, gasoline , structure) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Djr
The contact owns a 2002 jeep liberty. When the vehicle was started in warm weather, the air bag warning light continuouslyilluminated. The failure recurred on several occasions each time the vehicle was started in warm weather. The contact received notification of nhtsa campaign numbers: 12v5270000 (air bags),13v252000 (fuel system, gasoline , structure), and 15v046000 (air bags); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the failure. The approximate failure mileage was 100,000.
The contact owns a 2002 jeep liberty. The contact stated that after the vehicle was started, a fuel odor emitted from the vehicle. In addition, the contact mentioned that after the vehicle was parked, the check engine warning light illuminated.the contact also mentioned that after turning the ignition key to the on position, the vehicle failed to start without warning. The vehicle was taken to the dealer, but was not diagnosed or repaired.the contact received notification of nhtsa campaign number: 12v527000 (air bags), 13v252000 (fuel system, gasoline , structure), and 15v046000 (air bags) however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was unknown.
The contact owns a 2002 jeep liberty. The contact stated that the warning lamp illuminated. The contact received notification of nhtsa campaign numbers: 13v252000 (fuel system, gasoline, structure), 15v046000 (air bags) and stated that the parts were not available within a reasonable timeframe. The dealer was unable to provide a specific date when the parts would become available. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repairs. The contact had not experienced a failure.
The contact owns a 2002 jeep liberty. The contact received notification of nhtsa campaign number: 13v252000 (fuel system, gasoline, structure); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
The contact owns a 2002 jeep liberty. The contact received notification of nhtsa campaign numbers: 12v527000 (air bags), 15v046000 (air bags), 13v252000 (fuel system, gasoline, structure) and stated that the parts needed were not available within a reasonable timeframe to schedule the recall repair. The dealer did not give a specific date for when the parts would become available. The contact waited for an extended period of time and two of the three recalls had not been completed. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. The contact had not experienced a failure.
Front passenger side wheel is making a very loud noise everytime i turn the wheel,brought it to 3 different mechanic could not figure it out, my engine light was on because of the fuel tank as well as air bag sign..called the chrysler dealer they gave me a 2 months waiting period. ..
The contact owns a 2002 jeep liberty. The contact received notification of nhtsa campaign number:13v252000 (fuel system, gasoline , structure) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2002 jeep liberty. The contact received a notification for recall nhtsa campaign number: 13v252000 (fuel system, gasoline, structure, air bags). However, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns 2002 jeep liberty. The contact state nhtsa campaign number: 13v252000 (fuel system, gasoline, structure) had exceeded the reasonable amount of time for repair. The dealer stated the part was not available in order to perform the recall repairs. The manufacturer was made aware of the delay. The contact has not expirience the failure.
The contact owns a 2002 jeep liberty. The contact stated that she attempted to have the vehicle repaired under nhtsa campaign number: 13v252000 (fuel system, gasoline , structure) but was informed that the parts were not available. The contact felt that since the failure was reported in june of 2013, there should have been a remedy available before april of 2014. The contact stated that the manufacturer had exceeded a reasonable time for repair.the contact had not experienced a failure.
When the thermostat gets to the middle indicator which is in the normal zone when you stop the vehicle shuts down until it cools
The contact owns a 2002 jeep liberty. The contact stated that she attempted to have the vehicle repaired under nhtsa campaign number: 13v252000 (fuel system, gasoline , structure ) but was informed that the parts were not available. The recall was expected to begin july 2013. The contact felt that since the failure was reported in june 2013, there should have been parts available before september 2013. The contact had not experienced a failure. The current mileage was 49,300.
#2 cylinder failed,#2 rocker arm came off,#2 lash has play which caused the rocker to come off, passenger side cylinder assembly had to be replaced. Also fuel leak by crimp. All this with no indication or warning signs. No unusual sounds, smells or indication from panel on dash.the vehicle lost power immediately.
Recallm35/12v-527 air bag system occupant restraint control module.
The contact owns a 2002 jeep liberty. The contact received notification of nhtsa campaign number: 13v252000 (fuel system, gasoline, structure); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact did not experience a failure.
I took my safety recall notice n46 to carolina chrysler, dodge, jeep in elizabeth city on 5/13/14 and was advised that parts were not available.i received another recall notice n46 and took it back to carolina chrysler, dodge, jeep in elizabeth city, nc on 9/29/14.i was told they had the part but not the hardware to put it on and they would call me when they got everything.i have not heard from anyone there as of this date.
The contact owns a 2002 jeep liberty. The contact received nhtsa campaign number: 13v252000 (fuel system, gasoline , structure) however, the part for repair was unavailable. The manufacturer was notified of the issue. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. The contact had not experienced a failure.
The contact owns a 2002 jeep liberty. The contact received a notice for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure) and stated that the parts were unavailable. The dealer stated that there was a waiting list; however, the contact has been waiting for an unreasonable amount of time. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2002 jeep liberty. The contact received a notification for recall nhtsa campaign id number: 13v252000 (fuel system, gasoline, structure) and stated that the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was notified of the issue. The vin was unavailable. The contact had not experienced a failure.
Tl -the contact owns a 2002 jeep liberty. The contact received two different recall notifications for nhtsa campaign id number 13v252000 (fuel system, gasoline , structure); however, the contact stated the part needed was unavailable to perform the repair. The dealer was unable to provide a date when the part would be available. The manufacturer was notified of the problem. There are no failures at this time. Rkupdated 11/06/15*lj updated 8/17/17
I received two recall notices from jeep in the fall of 2014 for the defective design for the gas tank location on my jeep liberty.i spoke to the local dealer last fall after getting the second notice.i knew it was a waste of time to contact them after only the first mailed notification, since i knew there wouldn't be parts available.i spoke to the dealer on a visit in the fall after the second mailed notification and the local dealer told me the parts would not be available for quite some time.i left them my name and asked them to contact me if the parts were availabel.in january of 2015, i contacted the local dealer again and they chuckled and told me the parts were not available but they could put me on the growing list they kept at the dealership.so i had not even made it onto the local dealer waiting list yet!to make matters worse, i got a call a week later from a chrysler warranty customer center.i called back after the second call and told them that the dealer had laughed at me just two weeks before when i had asked if the parts were available.in addition to the defective gas tank location, my jeep also has the air bags that can inadvertently inflate (supposedly with a few seconds of warning if you happen to be looking at the dashboard and notice a warning light).i got that recall fixed (a very low cost jumper) last fall.i understand that now my jeep may also have a defective trw airbag inflator.i suspect this was the issue all along but chrysler took the cheapest possible route (a jumper).lastly, i have submitted a formal complaint on the nhtsa web site concerning my headlights going off by themselves while driving at night.they have done this multiple times and normally come back on within 5 seconds.there are many other complaints for this issue on the nhtsa site and yet there has been no recall for this without warning issue.
The contact owns a 2002 jeep liberty. The contact received notification of nhtsa campaign numbers: 13v252000 (fuel system, gasoline, structure) and 15v046000 (air bags); however, the part to do the repair was not available. The dealer placed the contact on a waiting list several months ago and had not heard anything. The contact stated that the manufacturer exceeded a reasonable amount of time to deliver the part. The contact had not experienced a failure.
The contact owns a 2002 jeep liberty. The contact received a notification for nhtsa campaign id number: 13v252000 (fuel system) and nhtsa campaign number: 09v119000 (suspension). However, the parts needed were unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2002 jeep liberty. The contact stated that the vehicle was taken to a dealer to be serviced under nhtsa campaign number: 13v252000 (fuel system, gasoline, structure) however, the technician stated that due to excessive rust and corrosion the recall remedy could not be performed. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 160,000. The vin was not available.
The contact owns a 2002 jeep liberty. The contact received notification of nhtsa campaign number: 13v252000 (fuel system, gasoline , structure) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2002 jeep liberty. The contact received a recall notification of nhtsa campaign id number 13v252000 (fuel system, gasoline , structure), however, the part needed was unavailable to perform the repair. The manufacturer was notified. The contact had not experienced a failure.
We have been waiting months now to remedy this recall for a fuel tank issue where it can explode.this is ridiculous. Every time we go they always say they don't have the part. Expressway jeep in mt vernon, in.
The contact owns a 2002 jeep liberty. The contact received notification of nhtsa campaign numbers: 15v046000 (air bags) and 13v252000 (fuel system, gasoline, structure), but the parts were not available within a reasonable timeframe to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. The contact was not experiencing a failure. Updated 11/12/15*lj updated 1/4/2016
Tl - the contact owns a 2002 jeep liberty.the contact received a recall notice for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure); however, the part was unavailable and the dealer did not know when it would arrive.the manufacturer was not notified.the contact had not experienced a failure.jcc
The contact owns a 2002 jeep liberty. The contact stated that nhtsa campaign number: 12v527000 (air bags), nhtsa campaign number: 13v252000 (fuel system, gasoline, structure) and nhtsa campaign number: 15v046000 (air bags) exceeded a reasonable amount of time for repair. The dealer stated that the parts needed were unavailable. The manufacturer was not made aware of the delay. The vehicle was not repaired. The contact had not experienced a failure.
The contact owns a 2002 jeep liberty. The contact received notification of nhtsa campaign id number: 13v252000 (fuel system, gasoline and structure) but was informed by the dealer that the part needed to complete the repair was not available. The manufacturer was also contacted and could not provide a reasonable timeframe for when the vehicle would receive the repairs. The contact had not experienced a failure.
The contact owns a 2002 jeep liberty. The contact stated there was a nhtsa recall campaign id number 13v252000 (fuel system, gasoline , structure) and the part was not available; therefore, they could not repair the vehicle. The manufacturer was not notified of the problem. There are no failures at this time.
The contact owns a 2002 jeep liberty. The contact received a notification for recall nhtsa campaign id number 13v252000 (fuel system, gasoline, structure) and stated that the remedy part needed was unavailable to perform the repair. The dealer was unable to provide an expected date for the part to become available. The manufacturer was not notified of the problem. The contact had not experienced a failure.
The contact owns a 2002 jeep liberty. The contact stated that she attempted to have her vehicle repaired under nhtsa campaign number: 13v252000 ( fuel system, gasoline , structure ) but was informed that the parts were not available. The contact felt that since the failure was reported in november of 2013, there should be a remedy available before april of 2014. The contact stated that the manufacturer had exceeded a reasonable time for repair.the contact had not experienced a failure.
The contact owns a 2002 jeep liberty. The contact received notification of nhtsa campaign id number 13v252000 (fuel system, gasoline , structure) however, the contact was unable to have the vehicle serviced under the recall because the part needed was unavailable to perform the repair. The manufacturer was notified of the problem. The contact had not experienced a failure.
The contact owns a 2002 jeep liberty. The contact received notification of nhtsa campaign numbers: 12v527000 (air bags), 13v252000 (fuel system, gasoline, structure), and 15v046000 (air bags) however, the parts needed to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
After having service done to the fuel tank under a recall on this vehicle, i now get error code 0544, large exhaust gas leak, .i had service done to the hoses, and two were found damaged near the tank, , i replaced the fuel cap, and finally replaced the computer.but the light continues to come on.i have not found a satisfactory answer, but it must be related to work done by the jeep dealer.
The contact owns a 2002 jeep liberty. The contact received notification of nhtsa campaign numbers:13v252000 (fuel system, gasoline, structure) and 15v046000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2002 jeep liberty. The contact received notification of nhtsa campaign number: 13v252000 (fuel system, gasoline, structure); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
I see there are two recalls in my vehicle - one for the air bags and second for the fuel tank having possible leakage.i live on an island and the closest dealer/repair shop that could do work is in another town that would take a week long trip to get there by boat, etc.any suggestions
In mid january was sent a recall notice. Tried to setup an appointment with my dealership for repair. They said the parts were not available yet and i would receive another card stating when it will be available. It is now mid april and no card. I have called twice and theres no status of when i can get this fuel tank recall repaired. There is a danger of underbody fire in rear collisions. I would like this repaired immediately.
2002 jeep liberty fuel tank overflows when filling tank instead of stopping the gasoline pump's nozzlewhen the tank is full.
I moved to a small town.i have received three recall notices. The nearest dealership that can service my jeep continues to tell me " those parts are not available ". After that, no one would bother to even return my emails. I realize they make no money performing a recall, but why am i to be punished? i found a dealership in medford oregon, about 120 miles away, left my information and i am waiting for a response from them. The recall of my ball joints was fixed immediately. I lived in a large area. So now with three new recalls and no one to fix the issues, what can i do? do you have any influence over these dealerships to make them fix the problems?the way it stands now my steering will go out just as my airbag deploys, causing someone to rear end me, and with the new faulty gas tank recall, a collision will ensue thus blowing up my jeep, me, the faulty air bag, and the recalled steering mechanism!i don't look good in " blown up".anything you can do would be helpful.thank you!
The contact owns a 2002 jeep liberty. The contact stated that he attempted to have the vehicle repaired under nhtsa campaign number:13v252000, fuel system, gasoline , structure. The contact stated that he was made aware that parts were not available as a result repairs were unable to be performed for the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. There are no failures at this time.
The contact owns a 2002 jeep liberty. The contact was driving 45 mph when the vehicle emitted an overpowering gasoline odor. The vehicle was taken to the dealer for inspection but a diagnosis was not determined. The contact also stated that the engine failed due to a blown piston.the contact independently diagnosed the vehicle and noticed that some fuses were blown. The vehicle was not repaired. The manufacturer was notified of the issue. The approximate failure mileage was 120,000.
The contact owns a 2002 jeep liberty. The contact stated that he received notification of nhtsa campaign number: 13v252000 (fuel system, gasoline , structure) but was unable to have the vehicle repaired because the part was not available. The contact stated that the manufacturer had surpassed a reasonable timeframe to initiate the recall repairs. The manufacturer was made aware of the contact's concerns. The contact had not experienced a failure. The vin was not available.
I am filing this to get some sort of help and direction to take care of these recalls on this vehicle nhtsa number 13v-252.
The contact owns a 2002 jeep liberty. The contact received notification of nhtsa campaign number: 13v252000 (fuel system, gasoline, structure) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2002 jeep liberty. The contact received two recall notifications of nhtsa campaign numbers: 12v527000 (air bag) and 13v252000 (fuel system, gasoline , structure).the contact stated that the parts needed to complete each repair was unavailable. The dealer and the manufacturer were unable to provide an expected date for the part to become available. The manufacturer was made aware of the problem. The contact had not experience a failure.
The contact owns a 2002 jeep liberty. The contact received two notices for nhtsa campaign numbers: 13v252000 (fuel system, gasoline , structure) and 12v527000(air bags), and stated that both recallshad surpassed reasonable time for repair. The dealer stated that the parts were not available. The manufacturer had not been notified. The contact had not experienced the a failure.
The contact owns a 2002 jeep liberty.the contact received notification of nhtsa campaign number : 13v252000 (fuel system, gasoline, structure) however, the part to do the repair was unavailable.the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair.the manufacturer was made aware of the issue.the contact had not experienced a failure. The vin was not available.
The contact owns a 2002 jeep liberty. The contact stated that he attempted to have the vehicle repaired under nhtsa campaign number:13v252000. The contact was made advised that the parts were not available and as a result the recall repair was unable to be performed. The manufacturer had exceeded a reasonable amount of time for the recall repairs. There are no failures at this time.
I went to the storeand picked up chips and drinks and keep running fine.got back in it and took me several tries to crank.kept going dead on the mile drive home. Haven't been able to afford to get it fixed but mechanic replaced computer spark plugs fuel pump and injection system.still wouldn't crank well.had new computer programmed.nothing.till says 3 cylinders are not working and i need a new motor.
The contact owns a 2002 jeep liberty. The contact stated that nhtsa campaign number 13v252000 (fuel system) was received in february of 2014. The contact stated that the dealer and the manufacturer were contacted on numerous occasions, who informed that the part needed to repair the vehicle was not available. There was no estimated time for when the part would become available. The contact did not experience a failure. The vin was not available.
The contact owns a 2002 jeep liberty. The contact stated that nhtsa campaign number: 13v252000 (fuel system, gasoline, structure) had surpassed a reasonable time for repair. The dealer stated that the part would not become available for at least another three months. The manufacturer had not been contacted. The contact had not experienced afailure.
The contact owns a 2002 jeep liberty. The contact stated that she received notification of nhtsa campaign numbers: 12v527000 (air bags) and 13v252000 (fuel system, gasoline , structure). The contact attempted to contact the dealer to obtain the remedy but the parts were unavailable. The manufacturer was notified of the incident. The approximate failure mileage was 50,000.
The contact owns a 2002 jeep liberty. The contact received a recall notification for nhtsa campaign number: 13v252000 (fuel system). After contacting the dealer and manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available. There was no estimated time provided regarding when the parts would become available. The contact had not experienced a failure.
The contact owns a 2002 jeep liberty. The contact received notification of nhtsa campaign number: 13v252000 (fuel system, gasoline, structure); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
We just had the trailer hitch recall installed on this jeep liberty.how could chrysler's trailer hitch installation be approved as a protection for the gas tank.only the receiver sticks down in the middle of the tank.the trailer hitch does not have a reinforcement bar bolting to the frame well in front of the tank to avoid an incident that could cause tank rupture.this fix is totally inadequate to avoid tank rupture.
The contact owns a 2002 jeep liberty. The contact received a notification for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure); however, the parts needed were not available. The dealer was contacted several times, but was unable to provide a timeframe for when the parts would become available. The contact stated that the manufacturer exceeded a reasonable amount of time to do the repairs. The manufacturer was not made aware of the delay. The contact had not experienced a failure. The vin was not available.
The contact owns a 2002 jeep liberty. The contact received notification of nhtsa campaign number: 13v252000 (fuel system, gasoline, structure). The vehicle was taken to a dealer. The technician stated that there was corrosion around the area where the hitch was supposed to be attached and the condition of the vehicle did not support proper installation. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 140,462. Updated 5/11/15the consumer stated the manufacturer was notified and the inspector took photos. The recall was closed. The vehicle was not repaired. Updated 09/16/2015
2002 jeep liberty limited.i have replaced the engine, rebuilt the 4 -wheel drive shaft, replaced the a/c condenser and coil, and now the radio, dome lights, power locks are broken.the blower motor resistor has been replaced but now the blower motor is broken. What a lemon from day one. Latches on hatch not working correctly, mold smell from a/c.it is something all the time with this vehicle.
My car would not start and the door locks where opening and closing, so it had to be towed to the dealer, they said the battery was dead so they needed to replace it and then they would runa test to figure out what was going on.i informed the dealer that for several months my over head lights would come on every so often and i would have to giggle the turn signal to make them go off (sometimes using the turn signal triggers the light to come on). I asked if it could be a short in the steering column and they said no it was just a dead battery.a few days later i noticed the overhead lights on in my car after it got dark outside and they would come on andgo off every few minutes.after discussing the recent recall on the front ball bearings with a co-worker i found out that she too had the same problem with the interior lights (2002 model), i then asked another co-worker who owns a 2004 model and he too had this problem.apparently this is a wide spread issue that needs to be addressed.it is dangerous when this happens especially at night because it distracts the driver.i have also noticed that now my light is out on the shift panel.i think this could be a very serious problem that it leading into other shorts in the car.i feel that because i no longer have a warranty on the vehicle that the dealer is trying to make money on me and this obviously a malfunction in this model.
The contact owns a 2002 jeep liberty. The contact stated the vehicles interior and head lights were flickering off and on. The vehicle was taken to a local mechanic who was unable to diagnose the failure. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 90,000 and the current mileage was 105,000.
Overhead dome light comes on and radio light dims. Tapping the directional signal turns the light off. This is a recurring problem. Brought in for service but technician could not find the problem.
While towing our 2002 jeep liberty le behind an rv, with key in the first click position, the keys have twice fallen out of the ignition switch and caused the front wheels to lock in an other than straight-ahead position.this means the switch has rotated, on its own, to the off position.in the first instance, in 2004, there was no damage other than some scuffing on the edges of the tires - due to the wheels becoming locked in an angled state.in the second instance, in 2008, there was approximately $2,300.00 damage to the right front of the jeep.chrysler has been contacted, twice in 2008, but stated that the problem was caused by the tire manufacturer, rather than by the wheels locking.i will be sending the two letters which i sent to chrysler, along with a cover letter to your office, with photos showing the damage to the jeep liberty.you may decide whether the wheels locked or the 3 tires just destroyed themselves.naturally, chrysler corporation has only contacted me by phone, so there is no paper trail, save my few notes when speaking with some person i can barely understand.thank you for your time! updated 02/19/10updated 10/04/10
2002 jeep liberty limited.i have replaced the engine, rebuilt the 4 -wheel drive shaft, replaced the a/c condenser and coil, and now the radio, dome lights, power locks are broken.the blower motor resistor has been replaced but now the blower motor is broken. What a lemon from day one. Latches on hatch not working correctly, mold smell from a/c.it is something all the time with this vehicle.
2012 jeep liberty.consumer writes in regards to vehicle door locks issue.the consumer stated she wants to only unlock the driver's side door from the outside, not have all the doors unlock.the consumer stated she knows if she clicks the button twice, it will unlock all the doors. However, she only clicked the button once. The consumer stated the doors would lock and unlock randomly.
The lock motor/linkage for the rear swing door stopped working. This in and of itself isn't a big deal but apparently every time i clicked the key fob to unlock vehicle for entry the malfunctioned lock motor caused battery drainage. In just a month a brand new battery was completely dead and couldn't hold a charge.i am lucky that i was only stranded a mile from home. There seems to be hundreds of people with the same issue and some people have had it cause more than battery drainage. Electrical fires ensued.
2002 jeep liberty. Key difficult to turn and engage starter. Once started key can easily fall out of ignition with car moving down the road! by searching the internet i see this is a very common problem with jeep ignitions. Where is the recall?? obviously a manufacturing defect and dangerous safety item! this occurs almost on a daily basis. Am waiting for the time when even fiddling with key 20 minutes and it still won't start or turn.
Jeep liberty pulls to right, will stop dead in its tracks while in drive, hard to control, thumping noise, metal to metal grinding from front end, seat belts do not work properly, hard to start, front seat covers rippled, paint peeled on hood, tailgate, breaks only work some of the time, shakes and hard to control on speed above 35 mph, all interior weather stripping came off.same complaints from 1/7/03 ball joints replaced on recall on 1/10/03 still had pulling to right problems, shaking,. Weather stripping all fell off on interior of car, acts like wheels are binding.3/4/03 same complaints pulling to right, stops dead in its track, hard to control, wheels bind, dealer could not duplicate complaints (did not write up work order)3/27/03dealer installedinterior weather stripping, same complaints as 1/10/03,3/4/03.again on 6/2/03 took jeep liberty to dealer took a test drive could not verify complaints.did not write up a work order.1/16/04 jeep liberty hard to start, pulls to right, jeep shakes & vibrates hard to control, seat belts do not work, seat rippling, car stops dead it its tracks,dealer fixed lower ball joints again on 2/13/04 at 23,850 miles.2-13-04 picked up car from dealer still had same problems" dealer stated " this is how jeeps drive"they are nuts!11-04 dealer took test drive was still having problems claimed everything okay. Did not right up a work order.5/27/05 had massive problems brakes would go to the floor, sometime would work and other time not.took to nearest brake place pads, okay, but wheel cylinder leaked. Claim it could be a intermittent failure of master cylinder, called dealer ship no part available.7/5/05 took to dealer again with same problems,r they had not even looked at it.removed jeep and took to private auto placed,ut with intermittent problems you could replace most of the parts on the car & you may not cure the problems.
Ignition key will not turn in a 2002 jeep libertyit has been doing this on and off for a year, now getting worse.
June 27th while my wife and i wereridingdown rte 18 saturdayafternooninour 2002 jeep liberty the hood came unlatched for no reason. We have been riding around for a long time with no problem.then out of the blue all of a sudden this happens. We took it to meinke to see if they could get it latched till monday june , 29th when we were schedule to take it took the body shop for repair.they did get it latched but said don't drive itgo anywhere unless you have to. Make sure you have your 4 ways on and onlygo no more than35 mph.one of the tech's who works at meineke as well as the person at the repair shop said both the security latch, and the main latch should not have given way as well as the rep from geico saying the same thing, also the mechanic working on the jeep says the same the same thingboth the security latch and the main latch shouldhave held. I have threepeople saying the same thing, i hope it doesn't happen to anyone else.i spoke to daimler chrysler jeep explaining to them the situation and i wasn't happyexplaining i have to put out $500.00 of my pocket because of thisaccident, which we feel was not an accident.we feel it is a safety issueandwe should be reimbursed by daimler chrysler for the deductible we paid had to pour out of our pocket.this is clearly a safety issue with the jeep and it does not matter if our warranty expired in december 2008.it should have never happened under warranty or not under warranty.being a safety issue all 2002 models should be recalled and fixed sothis does not happen to anyone else as well as reimbursing us for the money we had to pay to fix the problem ourselves.
The contact owns a 2002 jeep liberty.while driving between 5-60 mph, the doors would continuously lock and unlock.the dealer stated that the vehicle needed a new body control module.there was a nhtsa recall number 04v111000 (latches: locks) for the 2004 jeep liberty's.the failure mileage was 62,000 and current mileage was 65,000.
Parking brake was too hard to set.attempts made by dealer to remedy the problem but were not successful.*laconsumer believed this wassafety issue and there should've been a warning in the owner's manual. *ph
The contact owns a 2002 jeep liberty. While driving at any speed, the speedometer malfunctioned and failed to display the actual speed of the vehicle. The vehicle lost power and stalled.the vehicle was taken to the dealer where it was diagnosed that the wiring for the sensor that was connected to the transmission became fractured when the emergency brake was applied. The vehicle was not repaired. The manufacturer was not notified of the failure. The vin was not available. The failure mileage was 156,000.
My engine failed like most people with a 2002 engine that i have spoken with.this was a bad year for these engines so i can not understand why they were not recalled. Every mechanic knows these engines would fail for no reason.
The car chugg in and out goin down the road if feels like the transmission is goin to fall out of it the it dies the steering so so bad it feels like a tire is goin to fall of at any moment the valve cohere gasket needs replaced the brakes are non existing i almost crashed into some e head on after it died on me while i was goin 50 mph down the [xxx] i have only had the car for 2 week hobart auto sales have it to me in replace of a vehicle they had sold me that didn't have a title to it.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Consumer has had to replace shocks, drive shaft, brakes and all four tires since purchase.the tires were worn and the noisy were struts, a constant thumpingsound was heard when the vehicle was in motion, creaking noise were coming from the front of the vehicle when going over bumps due to the front sway bar bushings, the regulator on the passenger door was noisy, the handle on the passenger door was loose, grinding noise on the front passenger side, the passenger front door's weather strip was coming off, loud noise coming from the rear differential bearings, excessive play in the front tie ends, water under the driver's side carpet, rattling in the speaker on the passenger side, when in 4th high and 4th low, the vehicle felt as if it were in neutral, the cigarette lighter was inoperative, the was a squeak in the steering wheel when turning, the engine idled loud, the vehicle would jump when shifting into gear, there was a delay when braking, the axle boot was leaking. *sc
On january 2, 2018, i submitted a report detailing the defects for anemissions control system to the u.s. Attorney's office for the eastern district of michigan. That report also detailed safety defects. That wasfor vehicles manufactured by what is now fiat chrysler automobiles.circumstances related to the system allegedly being put into production were also explained to the aforementioned office. Have they contacted your office? please let me know. I have not heard from them and thus do not know if any actions have been taken. I am the engineer who did the analysis on the emissions control system and prepared the report.
I was driving on the interstate at 55 mph in the right lane. I accelerated to pass the vehicle in front of me who was driving approximately 40 mph. When i accelerated, there was an extremely loud band that came from my car. I moved into the right lane and pulled over, off the road and stopped the car. The loud bang frightened and startled me for a moment and i could have lost control of the vehicle and crashed. Up until then, i had no problems. When i drove the car home, i drove slowly and carefully. The car kept stopping, as if someone turned the engine off. I took it to the jeep dealer and was told i needed to replace the solenoid pack and fluid, had a broken clutch, and internal damage (transmission). After that incident, other issues started such as no hydraulic under front hood (have to hold hood up with one hand while using other). The first time it happened, the hood fell down on my head. The back hydraulics to keep the hatchback open sometimes work or not and my windshield wiper motor is broken. Mind you this all started with low mileage between 72,880 - 74,000. Now i am concerned about the latest recall for fuel tank explosion if hit in rear and the other recall about the air bags.
The 2002 jeep liberty we bought for my wife back in 2010 from we thought was a very good honest car dealer will not name this person, but i ended up placing a brand new water pump within days of buying, then a new radio part from the dealer not cheap either, then the hood supports one was bad and the hood fell on my head so i bought 2 more not cheap all the oem- parts, not long after that had new suv tires the type it used, had to buy the book that goes with the jeep from dealer almost $100 just for the book. We still kept the jeep it was paid for, then i placed new brakes pads and turned the front rotors too, bought new chrome lug nuts the tire people messed up several of my lug nuts, had chrome lug nuts placed, then we-started getting these safety recalls in the mail hard for us to do without a way of going, but the drive shaft dropped out while my brother - in- law was test driving it to find out what was making a bad roaring sound from under the jeep, when he turned the jeep around to go back to his shop the drive-shaft dropped out on the ground, i was shocked as well as him too. And my wife what else is going to happen with that jeep.i never heard of so many recalls for one 2002 jeep liberty i have never seen or heard of what is next.? my wife now drives the jeep without the drive shaft that came loose and dropped out. Now it's just a 2 wheel drive jeep not 4x4.i'm very upset with all that has go wrong with this jeep, we've had it almost 5 years and haven't put maybe 10 to 13,000 miles on the jeep during that time, she drives back and to - to work,please help us tell us what to do? if this drive-shaft would have came out while my wife was driving around 55mph it could have either killed or even caused very bad bodilyharm to her, in the affected parts will not allow to place the part that you should look at_ front drive_shaft!!)
After lots of tries and no help from jeep, i am trying to find help with a problem with an speed sensor that is not working properly. Apparently there is aproblem with the routing of these wires causing them to rub, short out and it causes the sensor to quit, and anything options running off this sensor (example tranny shift points causing the torque converter to not unlock and causing stalling of vehicle).
Vehicle has 70,000 original owner miles.placed the transmission in park but the linkage had failed and the vehicle stayed in d and started to roll off.the linkage on the side of the transmission had failed, the part is: manual control lever - mopar 52104177.it has been revised twice since the original vehicle.the grade was very slight and my wife was still in the vehicle and applied the parking brake.the mechanic thought there had been a recall but could not find one.the same part is used on many jeep, dodge, chrysler vehicles and has been recalled on some models.it is a great safety hazard as the shift liver is in park but the transmission is not.i have made a purchase of a replacement part but the dealer had to order a new one which is now: manual control lever - mopar (52104177ac) after having been revised twice.
The contact owns a 2002 jeep liberty. The contact stated that when attempting to shift into four wheel drive, the shifter linkage cable separated from the transfer case. The rubber that was connected to the plastic housing also separated. The vehicle was taken to the dealer who replaced the four wheel drive transfer shifter assembly and linkage cable. The vehicle was repaired. The failure mileage was 60,603. And the current mileage was 60,737....updated 08-24-12 the consumer stated the old part is available and the manufaturer was contacted.updated 09/04/2012
The contact owns a 2002 jeep liberty. While attempting to drive the vehicle, the gear selector failed to move into the drive position. The contact had to apply force to the gear lever in order to shift the vehicle into drive. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was was unknown.
Driving through a school zone one morning and the car suddenly lost power steering and shut off, would not start again. Towed it back to house and read check engine code about crankshaft position sensor. It melted in place because of where it is in relation to the exhaust, took 4-5 months to fully dig out the melted sensor and replace. Had to put a heat shield over it myself and has since lasted 2+ years without trouble. Very poor design and a hassle to fix.
On 11/29, my transmission on my 2002 jeep liberty was not shifting after second gear. Took the car to the dealership and was told that there was a "bad part" on the tranmission, that the piston retainer inside of the valve body was broken and it needed to be replaced. The car was purchased new in 2001 and mileage was past the 36,000 bumper to bumper warranty; however, any jeep vehicle purchased after 11/1/01 has the 7 year, 70,000 mile powertrain warranty. The part is bad and others might be experiencing the same thing. I ended up paying half when i should not have had to pay anything. Very disappointed in a vehicle that initially i loved!
While driving the transmission failed without warning.the vehicle was towed to the dealer.
The contact owns a 2002 jeep liberty. The contact stated that while driving 25 mph, the vehicle stalled with the illumination of the check engine light. The vehicle was not repaired and the manufacturer was notified. The vin was not available. The approximate failure mileage was 200,000.
The front drive shaft and differential assembly locked up causing the car to shake violently and smoke from oil coming from the busted seal . Luckily the driver was able to stop immediately on a busy interstate.this is very uncommon according to 2 dealers and 3 repair garages, obviously a defective part. There had been no leakage in the past 2 months or shaking/swaying when driving at any speed checked and there has been a back order on this part from dodge for the past 3-4 months so there seems to be a problem. We were lucky this defective part did not cause a terrible accident i called chrysler they said this has not been recalled, but reiterated this was very uncommon.
The contact owns a 2002 jeep liberty. The contact stated that while driving approximately 45 mph, the vehicle stalled without warning. In addition, the contact stated that the vehicle accelerated independently without warning. The vehicle was taken to an independent mechanic where the technician informed that the vehicle was operating as designed but the failure recurred. The contact also mentioned that another vehicle crashed into the rear of the vehicle. As a result the contact crashed into another vehicle. The air bags failed to deploy. There was a police report filed and no injuries sustained. The vehicle was taken to an independent mechanic, but was not diagnosed. The front end was repaired. The manufacturer was not notified of the failure. The failure mileage was 2,000.
Car overheated, check engine light came on and steam poured out from under the hood on the highway. Mechanic used a scan tool and determined that there was a cylinder 2 misfire. Coolant was found in the cylinder and maybe the head gasket needed to be replaced. When the head was removed the gasket was ok but it was determined that the engine (long block) needed to be replaced. I have found other owners online who have had this same issue with the 2002 and 2003 jeep liberty's. I am over the 7 year 70,000 mile powertrain warranty. Car was always maintained and regular oil changes were performed. No off-roading or towing done with this vehicle.
My 2002 jeep liberty has had a vibration since 1400 miles. It now has 29,000 miles and the same vibration. I have contacted the manufacturer about this twice and been back to the dealer numerous times to have it checked. The original complaint that i contacted daimler chrysler with they gave me a complaint number, and told me that there techs were aware of this problem, and they were working on it. I then contacted them again this year and asked if they had resolved it, and they act as if there is only my complaint, and no resolution.
2002 jeep liberty limited.i have replaced the engine, rebuilt the 4 -wheel drive shaft, replaced the a/c condenser and coil, and now the radio, dome lights, power locks are broken.the blower motor resistor has been replaced but now the blower motor is broken. What a lemon from day one. Latches on hatch not working correctly, mold smell from a/c.it is something all the time with this vehicle.
2002 jeep liberty speed sensor failure causes speedometer to stop working, engine to die while driving, loss of powersteering, loss of brakes, steering wheel locks up.
This is a safety issue because we purchased this vehicle to tow a small boat.fortunately, we were not towing the boat at the time of the incident, otherwise we would certainly have lost control of the vehicle.my 2002 jeep liberty is well within its original bumper-to-bumper warranty period. Suddenly it slipped out of gear, lost power, and the "check engine" light came on.it still runs in 1st, 2nd, and reverse gears, but slips out at every stop light and has to re-engage.the dealership said they won't honor the warranty because they claim the transmission was drained before i drove in to the dealership - but that's exactly the symptom that needs to be fixed!!they admit the vehicle couldn't go more than a couple of miles with fluid that low, but the problem occurred during a highway trip and no one could have drained the fluid while i was driving.there are no leaks or drips under the vehicle and there was no warning of any kind.where did the fluid go?our liberty was one of the first off the assembly line.other liberty owners will probably experience this problem around 32000 miles.please warn them before someone gets hurt.
While driving, the vehicle felt as if it was in neutral. Upon getting up to 25 miles per hour, the consumer stated when she placed the vehicle in second gear she was able to go a little faster. The vehicle has 32000 miles on it. Consumer contacted the dealer and the manufacturer however, they are not willing to help. Please provide any further information.....
While coming to a stop in rainy weather vehicle started to slide. Contacted dealer, and the dealer was not willing to do anything.tires (235-70-16)there is also a bang in the transmission when coming to a stop.there is no recall.*jg
Vehicle kicks when downshifting from 3rd to 2nd or 2nd to 1st gear.almost rear-ended a vehicle due to defect.car has been in shop repeatedly for this issue and no dealership can fix it.transmission has been replaced.computer has been reset and sensors have failed 3 times and replaced.vehicle left us stranded.*la
Vehicle was purchased new.mileage as of this date, 11/13/2005, is 50,035.at some point between 45k and 50k miles noticed a clunk which can be felt and heard when vehicle is moving forward and downshifting to low gear.took vehicle to lincoln trail chrysler-jeep-dodge in marshall, il.mechanic who test drove vehicle admitted hearing and feeling hard downshift.service manager, nick corey, recommended transmission flush.also said problem could be caused by a sensor going bad.checked transmissioncomputer for codes, none found.transmission flush did not alleviate problem.will return to dealer for further service.i feel daimler/chrysler should resolve and repair this problem before failure of the component(s) cause a crash and before the power train warranty expires.as noted from other complaints on this website, the problem has been experienced by numerous other jeep liberty owners of 2002, 2003 and 2004 models.at this point daimler/chrysler should be aware of the problem and solution.
Hard downshifting of transmission, shifts to hard.
While driving 5mph, vehicle makes a rumbling noise when shifting to overdrive. Consumer stated the transmission makes a whine sound and the engine cuts oof sometimes, and the fuel pump is loud.
While driving40 mph the transmission failed without warning. The consumer is concerned that "the vehicle will be rear ended as a result to the failure". Please provide additional information.
The contact owns a 2002 jeep liberty ltd edition. The contact stated that the driver was on a dirt road driving approximately 15 mph when she crossed over a creek. The vehicle came to a complete stop; however, the engine was still on. There were 3 people in the vehicle and one of the passengers in the back seat noticed that sparks were coming from underneath the vehicle. The vehicle caught fire and was destroyed. The failure and current mileages were 78,000. Updated 02/07/11 updated 02/11/11
On dec 8, 2008 i picked up my jeep liberty from my mechanic, he had replaced the transmission oil pan that rusted out and drained all the transmission oil out. On january 6, 2009 on my way to work early in the morning the transmission blew out totally, i was able to get back home and once again the mechanic has the liberty replacing the transmission. I feel the transmission oil pan rusting out and leaking caused the transmission blowout a month later. The check engine light did come on in december and i had an appointment to have the engine looked at when the whole pan blew out. The transmission totally dropping in january could have caused a major accident if i were driving later, and i feel this could cause major accidents on the roadways across the nation. I have complained via the webpage at jeep to no avail, this should be at least a recall on these vehicles.
When driving down the highway, the transmission would occasionally surge, even with the cruise on. On june 19 the transmission would shift from first to second properly, then when it shifted from second to third, it would act like it was in neutral. Dealer says with 69000 miles on a 2002, it is not covered under warraty. Vehicle has never been taken off road (like designed) and not overworked.
Consumer statedtransmission slipped. As a result, vehicle hesitated in oncoming traffic.
While driving 30 mph the transmission failed without warning. The consumer is concerned that "the vehicle will be rear ended as a result to the failure".
While driving 45 mph vehicle stalled.consumer tried to restart vehicle vehicle but was unable to do so.vehicle was pushed home by another vehicle. Consumer will contact dealer in the near future.
Transmission disengages when in reverse. When vehicle is put into reverse, it will move a few feet and then disengage as if in neutral. I have to put it back in park or in neutral, then back into reverse, go a few feet, it disengages again. I repeat this stupid process until i get where i need to be and then shift into drive. Dealership says they have no idea how to fix the problem, and chrysler is aware of problem and working on a fix. I have been dealing with this on a daily basis for over a month (at least 3 times each day i have to put the vehicle in reverse).
Jeep liberty pulls to right, will stop dead in its tracks while in drive, hard to control, thumping noise, metal to metal grinding from front end, seat belts do not work properly, hard to start, front seat covers rippled, paint peeled on hood, tailgate, breaks only work some of the time, shakes and hard to control on speed above 35 mph, all interior weather stripping came off.same complaints from 1/7/03 ball joints replaced on recall on 1/10/03 still had pulling to right problems, shaking,. Weather stripping all fell off on interior of car, acts like wheels are binding.3/4/03 same complaints pulling to right, stops dead in its track, hard to control, wheels bind, dealer could not duplicate complaints (did not write up work order)3/27/03dealer installedinterior weather stripping, same complaints as 1/10/03,3/4/03.again on 6/2/03 took jeep liberty to dealer took a test drive could not verify complaints.did not write up a work order.1/16/04 jeep liberty hard to start, pulls to right, jeep shakes & vibrates hard to control, seat belts do not work, seat rippling, car stops dead it its tracks,dealer fixed lower ball joints again on 2/13/04 at 23,850 miles.2-13-04 picked up car from dealer still had same problems" dealer stated " this is how jeeps drive"they are nuts!11-04 dealer took test drive was still having problems claimed everything okay. Did not right up a work order.5/27/05 had massive problems brakes would go to the floor, sometime would work and other time not.took to nearest brake place pads, okay, but wheel cylinder leaked. Claim it could be a intermittent failure of master cylinder, called dealer ship no part available.7/5/05 took to dealer again with same problems,r they had not even looked at it.removed jeep and took to private auto placed,ut with intermittent problems you could replace most of the parts on the car & you may not cure the problems.
Automatic transmission failed in november 2003 at 57,000 miles.clutches in the center of the clutch pack were destroyed while the remaining clutches were like new.
While drivingat 35 mph vehicle stalled, causing the consumer to pull off the road. Consumer had vehicle towed to a dealership.mechanic told the consumer thattransmissionfailed.
- the contactreceived recall 06v288000 forthe2002 jeep liberty concerning lower ball joints. The contact complainedabout the effect that the ball joint had onthe tires.the contact stated that no matter what speed she was driving at, but usually at about 15 mph she feltand heard the suspension inthecar shifting whenever she hit a bump.the contacts complaint was that after one and a half years thetireswere completely bald.the contact stated that this was directly related to the safety recalls on the ball joints.also, the contactstated that on 11/2005 she lost control of thevehicle after making a turn.after taking the vehicle for service, the contact learned from the dealer that all of thesteering fluidleaked out, and the power steering belt split in half.the contact would like to have the tires replaced under the recall as well.updated 2/7/2007 -the consumer's vehicle experience extended crank time to start.the dealer replaced eh fuel pump and fuel pump reservoir.the lap belt in the rear seat became twisted.when the vehicle was put into reverse the consumer hear a noise.the dealer made repairs to the transmission.the lighter was inoperative.
Vehicles automatic transmission failed and had to be replaced, then replacement transmission had a leaky factory seal and again had to be fixed.vehicle pulls to right as all other libertys do and now when the brake is applied, the right front marker light comes on.dealership said it was uhauls fault uhaul says it is chryslers fault.vehicle is a total dissappointment!!
2002 jeep liberty limited 4wd automatic transmission,loss of third gear due to breakage of valve body bolts in transmission accessible by removal of transmission pan.shop foreman at hertich jeep/nissan (dover, de) stated that the bolts were not of the correct strength, and that the new bolts supplied with the new valve body (still under warrantee) would be of the correct strength.
I have a 2002 jeep liberty with automatic transmission. When slowing down the transmission downshifts very hard. We have taken it to the jeep dealer (johny roberts-altus ok) and they cannot find the problem. I see the 2003's have this problem noted but not the 2002's.
The contact owns a 2002 jeep liberty.while driving 50 mph, the vehicle would not shift into third gear.the dealer stated that the plate sheared the bolts off the transmission, which caused the metal to enter the transmission.the dealer stated that the transmission needed to be rebuilt.as of august 31, 2007, the vehicle has not been repaired.the vin and engine size were unknown.the current and failure mileages were 89,000.
First of all, i only have 39,100 miles on my jeep liberty.having said that, on the date listed below it was found that my jeep had a faulty valve spring in the 2nd cylinder.cost me quite a bit of money to repair.how in the world does this happen to a brand new car with only a little over 39,000 miles on it?sound like faulty parts to me.
Rear brake axle seals have failed 3 times which soaked the brake pads each time.dealer replaced seals and pads.now the vehicle is shaking and pulsating especially in the steering wheel when braking from 60-40 mph.please also note that the transmission failed and was replaced at 25,000 mi.
It only has 3700 miles on it and have only driven it 2 months and went to get 1st oil change and told me that there was a leak & to take it back to the dealership.after taking it to the dealership they determined that both the front and rear seals on the transmission were bad and needed to be replaced.it wouldn't have been detected if i haden't taken it to get an oil change.or even if they wouldn't have told me i would have no way of knowing that it was actually leaking.i just have to say they don't make trustworthy vehicles like they used to.
I was towing a 2002 jeep liberty using the blue ox tow system. I followed the manufacturers directions and put the car in neutral. The jeep engine caught fire and totaled the car. My insurance company adjusters said the jeep was in 4-wheel drive causing the transmission to overheat, leak transmission fluid, and start the fire.first of all, getting the jeep in 4-wheel drive requires some effort to engage, so i would have noticed had i done that. Secondly, i wouldn't have done something so stupid. I have towed the jeep the two previous years the same way with no problems.
Ignition key will not turn once it is in the ignition.because of this the car cannot be started.the gear shifter cannot be moved into neutral.the key, rocking the car, turning the steering wheel, working the gear shifter, changing the tilt of the steering column, have no affect on the situation. Will not release the steering column.there have been variations of this happening over the last year and after a few jiggles it worked just fine, but now the ignition will not turn.
Jeep 2002 liberty sport 4wd when making right hand turn in 2wd or 4wdwheels bind/ turnandcar stops dead in tracks, sometimes hear thumping or metal sound. Acts like a intermittent transfer case problem...car is in 2wd most of the time..sharp right turn well with-in turning radius of jeep...normal driving!
2002 jeep liberty was being towed behind motor home, alerted by passing motorists i pulled over and got out of the rv. Smoke was poring out of the liberty fire trucks arrived just as flames were shooting out of engine compartment..they managed to free the jeep from the motor home and used fire hoses on the jeep..jeep is a total loss..as yet no explanation for cause of fire.
Upon starting vehicle, gear automatically went from park to reverse, causing an accident. Vehicle knocked driver down, rolling over both legs. Vehicle experienced a rollover.*jg
Transmission down shifts(clanks) we have a jeep liberty sport 2 wheel drive. Downshifts hard when applying brake.(warm or cold) we have had it at the dealers shop about 10 or 15 times in about 2 1/2 years. Shop foreman told us to wait until 30,000. Mile check up for trans. So i guess i'll have to pay for service on it to get it fixed. They have know idea what's wrong with it. So why do i have wait?? i guess some one has to die to get the problem fixed? or get badly hurt!!! so if some one has the same problem report it before some one's family gets hurt. Still nothing as of yet has been done!!!!
Driving the jeep around 20 mph.transmission went into neutral and would not go into any gear, but would go into park.i turned the jeep off, restarted it and it went into gear for about 30 feet, then went back into neutral again.it would move after a restart every time, then stop again very shortly after putting it into gear.had the jeep towed to the repair shop, they found no codes in the computer and are now saying the torque converter failed which caused the filter to clog.
While driving, the driver heard a loud king noise coming from the rear of the vehicle. Took vehicleto dealership and the mechanic indicated the problem was the rear axle which needed to be repaired or replaced depending on the damage that had been done.
Dt: the contact was travelingat 10 mph, when theupper ball joint broke. Thiscaused the axle to break. The location was thefront driver'sside. The happened on 10-16-05. The vehicle was then towed to the jeep dealership. The dealership was repairing the vehicle. The costwould b e $2,000.00, the warranty on the vehicle expired in may 2005. There were no injuries reported. The vehicle is a 2002 jeep liberty. The manufacturer has not been contacted.
Upon making a slight lane correction at approx. 60 mph, my daughter's 2002 jeep libety began swerving uncontrollably.she felt no resistance to the steering wheel as she tried to stop the swerving.at no time did she apply the brakes.witnesses said it appeared she had a flat tire.eventually, the vehicle entered the grass median and rolled 2.5 or 3.5 times coming to rest on the roof facing on-coming traffic.the complete rear end(tires and differential) separated and ended up approx. 75 feet from the vehicle.the right front axle or cv joint was broken.neither her passenger or her air bags deployed.the driver's seat belt was broken at the end of the motion of the rolling.both occupants were bruised and cut.we believe the axle failed and caused this potentially fatal accident.this vehicle had approx. 3000 miles on it.at 1800 miles the engine had thrown a rod and the engine was replaced completely.the jeep liberty is structurally unsound and of poor design particularly in the area of the rear suspension. Daimler-chysler has lowered the suspension in obvious response to roll over incidents...
While driving, the vehicle pulled dramatically to the left. Consumer attempted to correct the vehicle and collided with the highway divider.dealer infomred consumer the front axle had broke which caused the accident.tsthere were 2 injuries. ..
Dt:consumer has a 2002 jeep liberty had the ball joint recall repaired.on sunday the ball joints became disconnected from the wheel.they couldn?t steer the vehicle, and the driver's side wheel tilted outward.consumer complained approximately 6 months after the repair s because she heard funny noises.she took the vehicle to be looked at, and was told there was nothing wrong.when she had the vehicleat dealer for the 60,000 mile check up she was told the vehicle was fine.shecontacted the dealership and manufacturer and neither of them were willing to help her. The axle came out, and the dealership told her it was $800 worth of damage.
Jeep was struck by a ford escort on l side, rear door & wheel well.rear axle was knocked completely off jeep, landing beside jeep.mechanics stated that axle was not bolted on, but attached with two metal strips, which appeared to have snapped on impact.our accident was in a very confined space (next to a canyon wall), but in a crowded traffic situation this could be incredibly dangerous to adjacent traffic.this also caused enormous repair costs & wait time (coming on two months and waiting).
While driving at highway speed, the front axle broke and caused the right tire to blow. Consumer loss control of the vehicle and causedanaccident. Dealer has been notified. Mrupon inspection, it was found that the tie rod was also cut in half.*jg...
Wheel or axle on the front right side broke and caused the car to swerve and ultimately roll over two or three times.this type of breakage does even happen in a roll over accident.
Purchased a brand new 2002 jeep liberty in march, 2002. At 8k, while driving at 50 mph, rear end began fishtailing causing loss of control of the vehicle. This occured on dec. 16th, 2002.we still do not have the vehicle. A representative from jeep inspected vehicle and stated that "rear axle was never properly welded to vehicle." this occured on the assembly line at the factory. We do not feel vehicle is safe at this point.the structural integrity is serious compromised. We're concerned other 2002 jeep liberty's may have this problem.
Vehicle's front passenger side axle broke causing 2002 liberty jeep to roll over.the vehicle rolled over two or three times.fortunately the driver and her passenger were wearing seat belts and their injuries were not life threatening.the manufacturer has refused to accept any responsibility for this accident.
The rear control arm completely separated from weld site with the rear axle. Consumer had the vehicle towed. This is what she was told by the mechanic. Rear axle housing broke away from control arm bracket and factory weld site.control arm and rear axle housing was replaced. Manufacturer denied claim.
Rear brake axle seals have failed 3 times which soaked the brake pads each time.dealer replaced seals and pads.now the vehicle is shaking and pulsating especially in the steering wheel when braking from 60-40 mph.please also note that the transmission failed and was replaced at 25,000 mi.
Propeller shaft bearing was exposed causing grinding/rattling noise and possible failure. While driving i heard a loud click and rattling noise.i took the car to the mechanic and he said that he could see the bearing exposed for the propeller shaft and that it needed replacement.
Vehicle vibrates loudly from front driveline between 40 and 50 mph and over 70 mph, concerned this is a severe, unsafe, and common problem because of many other complaints of the same definition from other liberty owners.
As with many others on this site, i have been having drive line vibrations at around 45-55 mph; also, pulling to the right (after 3 alignments!) which cause tires to wear prematurely.jeep really should fix this stuff for all of us!*la
Upon making a slight lane correction at approx. 60 mph, my daughter's 2002 jeep libety began swerving uncontrollably.she felt no resistance to the steering wheel as she tried to stop the swerving.at no time did she apply the brakes.witnesses said it appeared she had a flat tire.eventually, the vehicle entered the grass median and rolled 2.5 or 3.5 times coming to rest on the roof facing on-coming traffic.the complete rear end(tires and differential) separated and ended up approx. 75 feet from the vehicle.the right front axle or cv joint was broken.neither her passenger or her air bags deployed.the driver's seat belt was broken at the end of the motion of the rolling.both occupants were bruised and cut.we believe the axle failed and caused this potentially fatal accident.this vehicle had approx. 3000 miles on it.at 1800 miles the engine had thrown a rod and the engine was replaced completely.the jeep liberty is structurally unsound and of poor design particularly in the area of the rear suspension. Daimler-chysler has lowered the suspension in obvious response to roll over incidents...
Jeep 2002 liberty sport 4wd when making right hand turn in 2wd or 4wdwheels bind/ turnandcar stops dead in tracks, sometimes hear thumping or metal sound. Acts like a intermittent transfer case problem...car is in 2wd most of the time..sharp right turn well with-in turning radius of jeep...normal driving!
Rear differential was leaking and was fixed.approximately six months later it started leaking again.dealership states second set of new gaskets and seals were put in.all nuts and around gaskets appear to be sealed with some type of black shiny sealant.again, approximately six months later it is leaking again.
Rear end differential/suspension and or brakes/wheels makes grinding noise when front wheels are turned, puting rear wheels in a situation of different tire rotation at low speeds, sounding like rear brakes are dragging. Dealer has already replaced rear brakes and turned down drums.noise still exist.dealer stated in writing that they were awaiting a service bulletin to correct defect.
No impact to front differential noted.
When driving along at 48 to 55 mph, i can hear and feel a bearing type vibration noise coming from the middle or front drive train. The noise is a low pitch and can be heard best when going up hilly roads. My best guess, the noise is coming from the gears over meshing in the front axle.waitng for d.c. To come up with a fix.dt
My 2002 jeep liberty was taken in for service because of oil leaking from the right side of the front differential and a torn boot on the left side.these items were repaired and the vehicle returned to me.one month later while backing out of a parking space i heard a loud snap and then felt the left front end of the vehicle drop to the ground.the front wheel was forced up under the wheel well damaging the fender and blowing the tire.the lower ball joint had separated letting the vehicle drop and wheel to move up into the wheel well.the ball joint recall had been completed on this vehicle 30,000 miles ago.this was very scary because i had my 4 year old grandson with me and had just been on the freeway traveling at 65 mph. The vehicle is still at the dealer and i am waiting to see what chrysler/jeep has to say. Ld.
I bought a 2002 jeep liberty 11/23/02it has a vibration chrysler admits there is a problemto kiro 7 news but won't admit it to us, this car needs to be fixed can you help?*nlm
August 2006 car was serviced for dealerships failure to check rear differential fluid during service.rear differential damaged and parts were replaced.total repair bill $1,800.september 2007 - traveling on interstate 95 when speedometer stopped working, car started to shake and check engine light came on.immediately changed direction and drove to dealership.i was told that the car needed a "whole new rear end" (axel, bearings, housing, gear kit, cup drive, cup differential, spacers, seals) and that it could have collapsed at any time and caused serious injury.total repair bill was $2,600.car is used for transportation to and from work - no "off-roading" or "towing".mileage at time of failure was 88,000.
Upon making a slight lane correction at approx. 60 mph, my daughter's 2002 jeep libety began swerving uncontrollably.she felt no resistance to the steering wheel as she tried to stop the swerving.at no time did she apply the brakes.witnesses said it appeared she had a flat tire.eventually, the vehicle entered the grass median and rolled 2.5 or 3.5 times coming to rest on the roof facing on-coming traffic.the complete rear end(tires and differential) separated and ended up approx. 75 feet from the vehicle.the right front axle or cv joint was broken.neither her passenger or her air bags deployed.the driver's seat belt was broken at the end of the motion of the rolling.both occupants were bruised and cut.we believe the axle failed and caused this potentially fatal accident.this vehicle had approx. 3000 miles on it.at 1800 miles the engine had thrown a rod and the engine was replaced completely.the jeep liberty is structurally unsound and of poor design particularly in the area of the rear suspension. Daimler-chysler has lowered the suspension in obvious response to roll over incidents...
Speed sensor wire at rear differential was chafed due to close proximity to brake line to left rear wheel.the braek line contacts at the base of the conenctor where not plastic armor protects the wire. Conductors are exposed and ground on the the brake line, causing speedometer to give erratic or no readings.most evident with passengers or a load in the rear, caousing the wire to contact the brake line.erractice speed data also effects automatic transmission shifting, causing sharp and abbrupt shifts to lower gears at speed.
While driving 30 mph, something in the front end differential broke.i have had numerous problems with this vehicle.i'm on my 3rd set of tires.the brakes have been replaced 3 times.it's in the shop more than it is out.
The vehicle exhibits loud low frequency vibrations @ 53mph. The driveshaft has been replaced after being declared out of balance. It is now at the dealership for the 5th time for this repair. Discussions with other liberty owners indicates that this is not an isolated incident. A subsequent test drive of one other vehicle showed the same problem.
The first incident happened back when i first got my jeep right before the warranty was about to expire.it was running fine and had no indication that anything was wrong.it was around the 35,000 mile mark.i was driving to work and my jeep just stalled on me.i pulled off to the side of the road, tried to start it again, and nothing.so i called the dealership who told me to call the 800# for the tow truck (which took 2 hours at 20 degrees....no heat...not good). I found out that was actually a piston and a rocker-arm along with many other little parts that needed to be fixed in the engine.......so major engine repair.the jeep was in the shop for a couple of weeks.after it was fixed all was well.....until the breakdown from the recall....that is my next complaint....stay tuned!!! :)
When vehicle goes between 50 and 53mph the car will begin to dramatically vibrate. I took it to the dealer where i purchased it (norwalk, ct) and they told me tires were out of whack & they rebalanced tires & said it was fixed. Obviously they did not test drive b/c problem still existed.took car to pamby in ridgefield,ct and one of the owners test drove it and said nothing was wrong. Brought car back to them about 1 month later and 2 mechanics said yes, car does vibrate at 50mph. They took out drive shaft and put another one infrom another liberty sport & same problem happened.they then took out drive shaft and gave me my old one back. Service writer said he would contact chrysler and get back to me with info. After 3 weeks and no call i went into dealership and was told that chrysler had not called the service dept. Back yet. It has now been 6 weeks and still no answer from dealership or chrysler!! i bought this car in good faith that it would be a safe and dependable vehicle!vehicle also now does vibrating at 70mph. Still curious as to when chrysler will recall this and fix it correctly!dt
While driving at any speed and with no warning, the transmissionlocked up, and the vehicle became hard to control. The consumer was forced to pull over.the dealer was notified. The manual transmission locked up in the 2nd or 3rd gear and became difficultto disengage.once you get it going again, after 5-10 seconds later for the next 3-4 shifts, the second gear was tough to get out of.the consumer was almost rear ended twice. *scc
This is the letter i sent chrysler corporation.i have a major problem with the valve seat coming off and damaging my jeep liberty engine. We purchased the car new and have continually provided maintenance on the vehicle at your dealerships. In fact, we were one of the very first owners of the jeep liberty and was invited and participated in a focus group supporting this vehicle. What is upsetting is the lack of interest now from your customer relations department except for your local dealership who has been supportive, on what has occurred. This is a safety issue and this problem is a manufacturer defect . This incidentcould have caused my daughter to have an accident since she was driving this car as a high school senior. I will take every step possible andreport this safety issue to all parties. I was told the engine needs to be rebuilt or replaced and chrysler customer relations won't help. This is not a isolated incident as other data has been discovered on other similar engines reported same resulting problems. I have photos and there is additional information revealing other valve seat problems resulted in damage to other engines.
Trans case on my 2002 liberty went with 37,000 miles on carcalled manufacturer who stated that since car was driven under 10 miles a day it was considered severe driving and since auto tran fluid not changed at 30000 it was a normal thingif i drove 50 miles a day on highway it was considered normal and based on their schedule the fluid never has to be changedchrysler refused to listen said it was my problem.
Jeep 2002 liberty sport 4wd when making right hand turn in 2wd or 4wdwheels bind/ turnandcar stops dead in tracks, sometimes hear thumping or metal sound. Acts like a intermittent transfer case problem...car is in 2wd most of the time..sharp right turn well with-in turning radius of jeep...normal driving!
The contact owns a 2002 jeep liberty. The contact stated that when attempting to shift into four wheel drive, the shifter linkage cable separated from the transfer case. The rubber that was connected to the plastic housing also separated. The vehicle was taken to the dealer who replaced the four wheel drive transfer shifter assembly and linkage cable. The vehicle was repaired. The failure mileage was 60,603. And the current mileage was 60,737....updated 08-24-12 the consumer stated the old part is available and the manufaturer was contacted.updated 09/04/2012
Drivers seat belt buckle (female end) release remains retracted after release of the male end. The button either must be pried back up to latch the seat belt, or, after numerous tries.
Upon entering vehicle and sitting in the driver seat, an attempt was made to latch the driver side seat belt.upon inserting the latch into the receiver, the connection did not hold as it had the previous eleven years.upon further investigation it was visible that the red plastic latching device in the receiver was in a depressed position.the seat belt sleeve would enter the receiver in the slot but would not catch and hold making it unusable and therefore unsafe to drive.the latching device on the receiver was able to be pried upward at one end and, only by sliding the belt latch into the receiver while being careful not to push it any further than necessary to catch, it would latch and hold.if it was pushed even 1/4 inch deeper the latch would stick in a depressed position and a secure connection was impossible to achieve.it then needed to be manually popped back up into the position to receive the belt latch by using a tool with a hooked piece of metal on it similar to a knitting needle or a bottle/can opener on a pocket knife.prying it up with a screwdriver may also work but might take several attempts, being careful not to damage the receiver.
My repair shop ordered a seat belt from chrysler 6 weeks ago and it still is not in. Chrysler has no answer and even denied an escalated order from the dealership. This is a safety issue and should be taken care of immediately!
Driver seatbelt malfunction. Seat belt button stuck in and unable to latch belt. 2002 jeep liberty. This happened in approx. 2009.
Driving 25 mph, the front lower ball joints failed causing the front end to drop onto the front wheels. The vehicle was towed.the passenger's side lower ball joint failed causing the front end to drop onto the passenenger's side front wheel.the seat belt did not retract. *sc
My 2002 jeep liberty was bought brand new from the dealer. About two months ago i was driving on the highway when all of a sudden the dashboard turned off and then turned back on, then my car started shaking like it was about to stall, and the engine light started to blink. I got scared because i didn't want my engine to stall and break down in the middle of the highway since it can be very dangerous, so i got off the highway and parked it in a lot over night so that i could take it straight to the dealer the next day. I took it to the dealer very carefully, my car started over heating when it was sitting in place/ traffic for more than one minute, and then it would cool back down when it was moving. Finally at the dealer they changed the water pump, thermostat, and one of the coils. The dealership said the problem was fixed and sent me off. Within that week my car started acting up again, the engine light began to flash again and i noticed my car was still being jumpy. I took it back and it turns out it had blown head gaskets, not only that but the heads were not even repairable. I need a complete new engine. I looked online and have found that it is very common for jeep liberty's to have a major engine problem. There is obviously something wrong with the way jeep builds their engines. There needs to be a recall, it is a defect in the liberty's. There have been multiple complaints of jeep engines breaking down with no signs. Also as a side note, the seat belt on the drivers side doesn't really click and sometimes un buckles on its own. There is also an electrical problem, the inside lights turn off and on all the time by themselves.
August 08, bought my 02 liberty. Took about 1.5 years to drive it because of an accident - that's why i bought the liberty. About 1 year later the idle air control valve went out, had to replace it. There's been other, minor things, like when accelerating, feels like someone bumped into me. Sometimes are worse than others. Often feel a "vibration."within months of being 1 year of replacing the iav, began to get extremely bad gas mileage - about 187m to a tank. Not sure why. Replaced the spark plugs, did a lof, inspection, etc.. Almost exactly 1 year from replacing the iav, check engine light came on. Was on for 1-1.5 days. I decided not use it until i could get it to the mechanic. Next morning, was going to the store & the light was off! but when i pulled into a parking space, it died.this sort of things happened before, db cluster being "faulty." other things [vacuum seal leak, etc] never prompted the lights on. Had to replace the iav again & it ran fine. Recently, been getting that "kicking" feeling & like my car is running "rough".today, i noticed the airbag light was stuck on. Checked the manual, it said to have the airbag system checked. I was nervous about driving - had an odd feeling the airbag would deploy - moved my seat back just in case. Since the accident, i get anxiety over these things. Luckily, no deployment. Got it home, turned it off, waited, turned it on, waited a few seconds and the light turned off this time. Went straight to my computer only to find these recalls and investigations - one being the steering - last week had a nerve-wracking experience, my car began to swerve turning left onto the freeway, it was raining, so, i slowly merged. Wasn't until it straightened out that it began to swerve, almost like losing control, didn't feel like a "slip." but i just assumed it was. Also, the seat belts don't seem to stay click in at times.
Consumer's son was involved in a frontal collisionand neither air bag deployed.also,neither seat belt held thedriver and passenger in their seats.dealer notified.*scc
2002 jeep liberty limited.i have replaced the engine, rebuilt the 4 -wheel drive shaft, replaced the a/c condenser and coil, and now the radio, dome lights, power locks are broken.the blower motor resistor has been replaced but now the blower motor is broken. What a lemon from day one. Latches on hatch not working correctly, mold smell from a/c.it is something all the time with this vehicle.
The contact owns a 2002 jeep liberty. The contact stated while driving 45 mph the vehicle hydroplaned and crashed into a telephone pole. The air bags did not deploy and the seat belt did not restrain. The contact sustained a fractured nose and several bruises, as well as contusions. The vehicle was not repaired. The failure mileage was not known. The vin was not available.
Have a hard time releasing the front seat belts and when they do release, the release button stays pushed down. There have been a couple of times my husband had to push to release my seat belt, as i could not get it to release.thank goodness he was there or i would have been stuck in the car.
I have been getting these recall for two years and every time i go to the dodge dealer (helms motors in lexington tennessee 38351) they say the same thing "no parts, call you when we get them". Whatam i to do with the recalls? i have six on this jeep and none have been fixed. I thank you for any help you can give me on the problem.
I have a safety recall that cannot be fixed according totunkhannock auto mart and scranton dodge.i'm experiencing all kind of malfunctions due to the sensor being bad i have no power, my shifting, fuel economy ,hard starts,everything. This is my only vehicle and i need a vehicle until this is resolved
While driving 40 mph the vehicle hit a large patch of deep slush which pulled the vehicle off the road.as a result the vehicle hit a tree head on.the vehicle air bags did not deploy and the seat belt did not properly restrain the driver.the driver hit her head on the dash and experienced swelling in her left knee, a stiff neck, headaches and bruising of the left leg and forearm.the manufacturer indicated the air bags performed as designed since the damage to the vehicle was centered on the left side of the vehicle.*mr*nlm
2002 jeep liberty has had two failures of seat belt latches.passenger seat latch was replaced at 80,000 miles and drivers seat now need replacement at 96,000 miles.both latches failed in the stuck down position.
Seat belt button remained pressed in, after passenger tried buckling in. Seat belt would not latch.
Driver seat belt buckle gets stuck cannot get belt out all of the time or it will just release while driving, very unsafe!!!!!!!
Same as ea05022.2002 jeep liberty sportpassenger seat belt latch has a broken spring.purchased oct 21, 2001.
The contact owns a 2002 jeep liberty. The contact stated while driving approximately 50 mph, the power steering failed the vehicle was not taken to a independent mechanic. The vehicle has not been repaired. The manufacturer was notified of the failure. The approximate failure mileage was 97,850.updated 09/02/14*lj
The contact owns a 2002 jeep liberty. While driving various speeds, the contact heard an abnormal noise coming from the front of the vehicle. The contact also mentioned that the passenger and driver side seat belts would not lock into the buckle. The vehicle was taken to an independent mechanic, but the cause of the failure could not be determined. The vehicle was not repaired. The manufacturer and dealer were not notified. The failure mileage was 223,000.
Jeep liberty pulls to right, will stop dead in its tracks while in drive, hard to control, thumping noise, metal to metal grinding from front end, seat belts do not work properly, hard to start, front seat covers rippled, paint peeled on hood, tailgate, breaks only work some of the time, shakes and hard to control on speed above 35 mph, all interior weather stripping came off.same complaints from 1/7/03 ball joints replaced on recall on 1/10/03 still had pulling to right problems, shaking,. Weather stripping all fell off on interior of car, acts like wheels are binding.3/4/03 same complaints pulling to right, stops dead in its track, hard to control, wheels bind, dealer could not duplicate complaints (did not write up work order)3/27/03dealer installedinterior weather stripping, same complaints as 1/10/03,3/4/03.again on 6/2/03 took jeep liberty to dealer took a test drive could not verify complaints.did not write up a work order.1/16/04 jeep liberty hard to start, pulls to right, jeep shakes & vibrates hard to control, seat belts do not work, seat rippling, car stops dead it its tracks,dealer fixed lower ball joints again on 2/13/04 at 23,850 miles.2-13-04 picked up car from dealer still had same problems" dealer stated " this is how jeeps drive"they are nuts!11-04 dealer took test drive was still having problems claimed everything okay. Did not right up a work order.5/27/05 had massive problems brakes would go to the floor, sometime would work and other time not.took to nearest brake place pads, okay, but wheel cylinder leaked. Claim it could be a intermittent failure of master cylinder, called dealer ship no part available.7/5/05 took to dealer again with same problems,r they had not even looked at it.removed jeep and took to private auto placed,ut with intermittent problems you could replace most of the parts on the car & you may not cure the problems.
The contact owns a 2002 jeep liberty. The contact stated that the driver side seatbelt latch became stuck and hard to unlock. The failure occurred on an intermittent basis since 2009. The contact stated that the seatbelt now completely failed and would latch at all. The vehicle had not been inspected by a dealer nor had the vehicle been repaired. The failure mileage was approximately 35,000.
Update to odi 10135119, previous issue was drivers front seat belt. Current issue is front passenger seatbelt. It is not working. The female end is stuck in the in position and will not release.
Driver's seat belt latch does not pop up after it is released. Very hard to latch seat belt. Must hold seat belt connector together and quickly move back and forth until it the push button wiggles up enough to latch.
Drivers seat belt latch sticks in open position (does not pop up when seat belt is unlatched). I have seen numerous complaints all over internet. Perhaps no one has reported this dangerous safety defect to you. Latch can be popped up by inserting key or screwdriver in and popping up.
Safety recall notice received, yet no action by chrysler to provide replacemetn parts to dealers.ocr recall received, yet fca delays delays delays with no replacement parts to dealer.this is long overdue.
I filed a complaint with a representative from chrysler and it is shown on the previous page..however, a couple of things aren't as i described them to her. We received 3 recalls and took the jeep to mtn. View in ringgold ga on july 28/2014. The recalls were for trailer hitch,air bags and seatbelts..we were there for approximately 4 hours and were told we were ready to leave.a few (3) miles towards home the air bag light came on-we had stopped at a vegetable stand and immediately turned around and went back to the dealer ship..they were not happy..after about 35-40 minutes a guy comes out and said it was our battery!! that we needed to purchase a new one..we left and started home again and just a couple of miles up the road the light came on and has continued to stay on..on the other information the girl took she said we did not take the car back to the dealership-but it was not fixed..i called and filed a complaint because of the harsh treatment and the problem was not solved and because medicine belonging to my husband had been taken out of the console..she suggested i notify chrysler and then gave me and odi # 10618678. Chrysler said it was reported the airbag module and a ball joint had been replaced...
Issue with drivers side seat belt. Female end button does not return to receive position.prohibits latching of seatbelt.
The contact owned a 2002 jeep liberty. The contact stated that the vehicle rolled over while attempting to make a turn. The seat belt pretensioner failed to tighten and the air bags deployed, but did not inflate completely. The vehicle was towed to a salvage yard and deemed destroyed. A police report was filed. The manufacturer was not notified. There was one fatality. The driver suffered from broken ribs and facial deformation. Medical attention was received. The vehicle was included in nhtsa campaign number: 15v046000 (air bags). The failure mileage was not provided. Updated 12/04/17
The contact owns a 2002 jeep liberty. The contact stated that the driver side seat belt assembly failed and she was unable to lock the buckle. The vehicle was taken to a dealer who diagnosed that a spring in the seat buckle had failed and the seat belt assembly needed to be replaced. The manufacturer was not made aware of the failure and the vehicle was not repaired. The vin was not available. The failure and the current mileage was 105,000. Updated 01/04/12the consumer stated she has another jeep that had the same problem. Updated 01/12/12
Jeep liberty 2002 front driver seat belt doesn't unlatch.
Jeep liberty 2002seat belt release button stay in ,does not ways click.then the seat belt will not work at all. I when just got one from the junk yard with the same problem.
My 2002 jeep liberty front seatbelt latches are inoperative.they get stuck in the "down" position and have to be pried up in order to latch the seat belt securely.i would like to know if jeep/chrysler has issued a recall or offered to repair the latches that go bad.
On 11/11/2015 at approximately 05:00a.m. I started out for work. The airbag indicator light started blinking and about 5 seconds later the airbag deployed for no reason. I was traveling in a straight line going about 40mph. The vehicle is being serviced at this time.
Rear power window made cracking grinding noise and window failed to raise or lower
While driving the vehicle involved in a frontal impact at 35mph and neither air bag deployed. Dealer has been notified. Please provide urther information. Ts
The contact owns a 2002 jeep liberty. The contact stated that the rear seat belt buckles for the passenger, driver, and the middle seat belts failed to lock. The vehicle was taken to the dealer who diagnosed that the buckles would need to be replaced. The vehicle was not repaired. The manufacturer was not notified. In addition, the contact stated that the recall notice for nhtsa campaign number: 15v04600 (air bag) was received in january of 2014. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The failure mileage was 160,000.
In 2002 jeep liberty collision at intersection other vehicle pulled in front of us. Driver of jeep with seat belt on cracked windshield, i, as the passenger, my foreheadhit the dash. Going at appx. 30 mph.
The seat beltbuckle on my 2002 jeep liberty started getting stuck in the unlatch position about three months agowhich means i have to dig it out in order to belt myselfin, and it doesn't always work. Due to my unemployment, we tried taking a belt from the back seat and using it in frontbut now my air bag light won't go off. This seems very unsafe to me.
The contact owns a 2002 jeep liberty. The contact took the vehicle to the dealer to complete a manufacturer recall for the air bags. The contact stated that the air bag warning light and seat belt warning light remained illuminated. The dealer was notified of the failure and provided no solution. The contact had a second manufacturer recall repair completed for the ball joints and indicated that it was not completed properly because the dealer refused to perform an alignment. As a result, the vehicle wobbled in an unstable manner constantly. The manufacturer was notified of the failures. The vehicle was not repaired. The nhtsa campaign numbers and failure mileage were unavailable.updated 08/16/16*ljupdated 08/22/16.
The contact owns a 2002 jeep liberty. The contact stated that the air bag warning indicator illuminated. The dealer repaired the vehicle according to nhtsa campaign numbers: 15v046000 (air bags) and 13v252000 (fuel system, gasoline, structure), but the failure recurred. It was diagnosed that the seat belt sensor was defective and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 190,000.
2002 jeep liberty seat belt: drivers side seat belt buckle doesn't latch due to release button stuck in.
On a drive home from my mother's house, i had come to a complete stop waiting to make a left turn on a residential road when i heard a clicking sound.then my seat belt tightened on its own and immediately after that the driver's side air bag deployed.fortunately i was uninjured with the exception of a slight burn on my forearm.
Tl - the contact owns a 2002 jeep liberty. The contact stated that the rear passenger seat belt receiver would not latch. The contact stated that the button to release the seat belt latch fractured. The failure was repaired by the contact. The failure recurred with the other seat belts. The manufacturer was not made aware of the failure. The failure mileage was 162,000. Djr
Drivers side seat belt receiver failed to reset so it could be used again, had to use screw driver to force the receiver to pop back out so i could insert the belt into the receiver, continues to happen, now over 2 weeks and the receiver never resets, must always use screwdriver before i can lock seatbealt to its receiver. I am the original owner.
2002 jeep liberty front seat belt will not lock sometimes.
Driver side seat belt latch fails to latch
Both driver and passenger front seat belt locking mechanism failed within two weeks of each other. They would not latch because the release button stayed in the release position. The only way to make it work was to manually pull the button up to the pre-lock position and insert the belt locking clip. I recently ordered two replacement units at a cost of $185.00. I looked for used ones but since just about every jeep in the salvage yards across america were out based on need. I hope these new ones last.
Dt*: the contact stated when the rear passenger seat was lowered, there was an audible popping noise.when the seat was raised back up, the housing to the seat belt buckle assembly was found to have fractured away from the assembly and landed on the floorboard of the vehicle.there was also discoloration in the fractured area of the buckle assembly.a service dealer was contacted, who stated that they did not have authority to replace the part free of charge.the manufacturer was also notified, who provided the same response.
Dt: the contact stated they have two defective seat belts.after they had their vehicle for one month, the passenger back seat belt became defective.the second seat belt which is the drivers seat seat belt became defective last tuesday.they had no problem putting it on, but became trapped and could not disconnect their seat belt when trying to get out of their vehicle.the contacts coworkers had to get her out with a swiss army knife and wd40.no further damage done to seat belt.a mechanic said this was caused by a weak spring.they have been using this seat belt since, but it is not operating functionally.seat belts are free of dirt and contaminents.no pictures available.the contact also stated that their radio became defective about two months ago.the radio took the juice out of the battery causing battery to die.
The contact owns a 2002 jeep liberty.the contact stated that the driver side seat belt buckle cannot be released when it is latched.he has to stick a key or a similar item in the buckle to release the seat belt.he contacted the dealer to repair the part and was charged a fee.as of july 23, 2007, the seat belt has not been repaired.nhtsa defect investigation number ea05022 was referenced.the vin and engine size were unknown.the current mileage is 65,000 and failure mileage was 60,000.
Drivers seat belt buckle (female end) release remains retracted after release of the male end.the button either must be pried back up to latch the seat belt, or, after numerous tries, the seat belt buckle female end will secure in the male end. Dcc has refused to correct the defect, as the vehicle is out of warranty.
The seat belt latch on the drivers side is broken. The button sticks down and does not come back up after unlatching the seat belt. I am afraid this is going to cause the seat belt not to work if i have a crash.
Failure of airbag to deploy and driver side seat belt to lock.
The contact owns a 2002 jeep liberty.the driver and passenger side seat belts were cut close to the retractor.the dealerreplaced both front seat belts.the cause of the failures was unknown.the failure mileage was 25,000 and current mileage was 28,373.updated 01/09/08.*ljupdated 12/12/07
Front drivers side seat belt, stuck with pushbutton down; will not lock.
The driver's side front seat belt on my 2002 jeep liberty will no longer latch.there was no warning leading up to this failure.we have not yet been able to repair it.
2002 jeep liberty,49,000 miles, divers seat belt latch stuck in open position and will not latch; a small plastic piece insdie the buckle has broken.the dealer (van dyn hoven, automotive) would not replace it at no charge, told me that i was out of warranty.i went to another dealer (kolosso, jeep)purchased, paid for and installed the defective seat belt latch myself.isn't this totally erroneous on the dealers (van dyn hoven automotive) part or chrysler to not cover this at any mileage?*la
Seat belt and air bag failure during head-on collision.
While traveling 45 mph and as a result of a frontal impact front seat belts did not lock in place, causing consumer to hit steering wheel with chest.
Jeep liberty rolled over three times, totaling the vehicle.the seat belts did not hold us back to the seat as designed to do.due to this, we had whiplash and a few scrapes.to date, we are still in chronic pain and need ongoing chiropractor care.our medical bills are quite high due to this.*nlm
Driver side seat belt buckle (female end) permanently stuck in "open" position.small red plastic piece fell out when looking at it.can no longer get seat belt to lock.called several dealers and was told that regardless of whether vehicle was still under warranty or not, they would not replace this part - ever.i was quoted anywhere from $150 to $350 parts & labor to replace. I am still deciding what to do about problem.seems to me that manufacturer has a responsibility to ensure that safety devices are in working order.
The vehicle accelerated foward and collided with another vehicle, also the seat belt failed to restrain the consumer properly and was subsequently injured.
Consumer states that the seatbelts. Please provide additional details.consumer states that the seat beltswere defective. Chrysler bought vehicle back.
Consumer complains of the seatbelts being too short, they will not hold, and they do not comply with massachusetts safety law, also consumer requestedseat belt extenders but hasnot received them yet.*jg
Driver's seat belt failed; could not buckle the seat belt at all.
Drivers seat safety belt does not latch.the latching mechanism is stuck in the close mode.i cannot fasten my seat belt anymore.also notice a month ago, that the belt when latched was slightly sticking.now does not work at all.
The latch on the front driver's side seat belt of my 2002 jeep liberty is stuck in the depressed position and will not release making it impossible to wear the seat belt.i contacted dealer and was told that it was not covered by any warranty.ended up paying $300 to get it repaired.iwant to know if there are any recalls in place, so that i may be refunded the money spent to repair.
2002 jeep liberty front driver's side seat belt buckle "button" stuck. Unable to use seat belt.
Drivers seat belt does not clip into the female portion of the mechanism.the red release button stays depressed not being able to re-accept the male portion of the mechanism.
My 2002 jeep liberty limited is having the same problems described in defect investigation #ea05022.my driver's seat belt buckle sticks in the "down" position when depressed fully, and must be pried up using a screwdriver or similar device before being able to latch the belt again.this has been going on since about june of 2005.jb
Seat belt release on the driver's side will not "pop" back out after releasing the seat belt. Which will not allow the seat belt to latch back after releasing.
Dt: the contact stated they have two defective seat belts.after they had their vehicle for one month, the passenger back seat belt became defective.the second seat belt which is the drivers seat seat belt became defective last tuesday.they had no problem putting it on, but became trapped and could not disconnect their seat belt when trying to get out of their vehicle.the contacts coworkers had to get her out with a swiss army knife and wd40.no further damage done to seat belt.a mechanic said this was caused by a weak spring.they have been using this seat belt since, but it is not operating functionally.seat belts are free of dirt and contaminents.no pictures available.the contact also stated that their radio became defective about two months ago.the radio took the juice out of the battery causing battery to die.
The drivers side seat belt latch red button becomes stuck in the down position after the sea belt is released.the button must then be manually pulled up using a stiff piece of metal before buckling the seat belt again. I have noticed a piece of broken red plastic within the assembly.
Drivers seatbelt latch broken.
Seat belt on drivers side is at times hard to unlatch. I reported it to milton ruben jeep today and was told it needed to be replaced at a cost of over $130.00. I told them it was a safety concern that should not require me paying for it and i did not have the item replaced at this time. I asked if it was a recall item and was told no.
Seat belt hook for driver's side is not popping back up.the button stays pushed down and must be pried up.
The contact owns a 2002 jeep liberty.the front passenger seat belt would not un-latch from the seat belt buckle. The vehicle was taken to the dealership and the lower latch assembly was replaced.the current and failure mileages were 44500. Update 12/14/09the consumer stated he had to destroy the latch assembly so his daughter could exit the vehicle. The dealer replaced the seat belt buckle.updated 12/16/09
Seat belt release button on drivers side seat belt sticks in the down position. It must be tapped with the male end of the seat belt to get it to pop up so the belt can be inserted and held in place. This is a recurring problem.
Driver seat belt would not latchpart replaced.
I have two seat belt clips that have depressed and will not accept the safety clip.the first is in the backseat, on the passenger's side of the vehicle. This happened after only a few uses (maybe 10), however i didn't report it because i rarely have more than 4 people in my car.the second clip is at the driver's seat.
Seat belt would not release and would jamseat belt would come open going down the road then the buckle jammed open.
Driver's side seat belt latch sticks in down/release position and must be pried up in order to latch seat belt.
Problem with the driver's side seat belt latch - especially difficult to unlatch seat belt (button remains pushed in).concerned about this as being more of a safety concern rather than an anything else!
Front passenger seat belt would not engage and had to be replaced in june 2006 now the drivers seat belt is doing the same thing. Seat belt will not latch.jeep dealer said there is no recall and i had to pay for replacement seat belt latch.
The contact owns a 2002 jeep liberty. The contact stated that the driver side seat belt assembly failed and she was unable to lock the buckle. The vehicle was taken to a dealer who diagnosed that a spring in the seat buckle had failed and the seat belt assembly needed to be replaced. The manufacturer was not made aware of the failure and the vehicle was not repaired. The vin was not available. The failure and the current mileage was 105,000. Updated 01/04/12the consumer stated she has another jeep that had the same problem. Updated 01/12/12
Drivers seat belt latch broken. The car is less than two years old and chrysler/jeep will not repair it. I feel that this is a major safety problem. We must pay to have this latch replaced. Would you like me to send the broken latch assembly to you?if so,where do i send it? a plastic piece broke off inside the buckle.the buckle will not latch. *la
Driver's side seat belt latch does not always latch.release button regularly jams down and has to be pried up to latch seat belt.latch has been cleaned and lubricated with no improvement.
Dt*:the contact stated that left front seat belt buckle did not latch properly.excessive force had to be applied to latch the safety belt.the vehicle was taken to a service dealer, where the dealer determined that the buckle needed replacement.
2002 jeep libertyref. Nhtsa action # pe 05-046driver seat belt latch will not latch .red push button is stuck down.sounds like piece is loose inside latch .am needing to get new latch assy.broken assy will be available.
Dt:the seat belt buckel on the front driver's side seat will not buckle unless the orange button is first lifted up.
Upon making a slight lane correction at approx. 60 mph, my daughter's 2002 jeep libety began swerving uncontrollably.she felt no resistance to the steering wheel as she tried to stop the swerving.at no time did she apply the brakes.witnesses said it appeared she had a flat tire.eventually, the vehicle entered the grass median and rolled 2.5 or 3.5 times coming to rest on the roof facing on-coming traffic.the complete rear end(tires and differential) separated and ended up approx. 75 feet from the vehicle.the right front axle or cv joint was broken.neither her passenger or her air bags deployed.the driver's seat belt was broken at the end of the motion of the rolling.both occupants were bruised and cut.we believe the axle failed and caused this potentially fatal accident.this vehicle had approx. 3000 miles on it.at 1800 miles the engine had thrown a rod and the engine was replaced completely.the jeep liberty is structurally unsound and of poor design particularly in the area of the rear suspension. Daimler-chysler has lowered the suspension in obvious response to roll over incidents...
Dt: the contact stated the drivers side safety seat belt buckle assembly failed.this happened without incident.he took the vehicle to a dealer who replaced the buckle assembly.the dealer could not determine what caused the failure.he paid out of pocket for the repair. Updated 12/27/2005 - the driver's seat belt would not buckle.the consumer was reimbursed by the manufacturer for the repair.
Dt: the contact owned a 2002 jeep liberty. At 36,300 miles the driver's side seat belt failed. Jeep told contact itwas too bad. There was noaccident. The seat belt would not stay latched.all other seat belts in were working properly. Driver could not t latch the seat belt in the buckle. Could not hear anything whentrying to latch the seat belt. The buckle was free of dirt and other contaminants. The seat belt was repaired because he purchased a replacement and put it in on july 26, 2005.phone interview update:the complainant experienced trouble getting the driver seat belt buckle to disengage. The problem worsened over time and the relase button had to be meshed down hard to release.eventually, the problem got so bad that mr. Or mrs. Gilbert had to use a key to pry up the relase button to disengage the tongue.
Dt: the consumer stated that the 2002 jeep liberty had a problem with the seat belt latching. Theseat belt on the driver's sidemalfunctioned.theconsumertook the vehicle to the dealership to have the vehiclefixed. The approximate cost to the consumer was $151.72 for the repairs. The manufacturer has not been contacted.updatd 01/04/06.
Drivers side safety belt will not return after being depressed.
My daughter's jeep liberty rolled. During the roll, the drivers side seat belt released her. There was an eventual frontal impact but no air bags deployed. My daughter was thrown from the vehicle and killed. See annotations for addition follow up information.cw
Consumer states while secured in the driverand passenger seat belts the buckles unlockwithout warning with the slightest ruff movement ofthe passenger. Nlm
Front seat belt buckle difficult to unlatch and red button is stuck in down position.
The contact owns a 2002 jeep liberty.the contact stated that the seat belt would not latch.the vehicle was diagnosed as needing a new buckle assembly.the buckle assembly was ordered and will be replaced.the current mileage is 80,000,and failure mileage was 78,000.updated 05/21/07
Seat belt buckle failed to latch, had to be replaced.
Dt*:the contact stated the front driver side seat belt buckle assembly button remained depressed.the vehicle was taken to the dealership and the buckle assembly was replaced.updated 7/13/2006 -
The front drivers side seat belt buckle will not latch properly.the button will not return after being depressed unless it is pushed back up.
Seat belt assembly.the drivers side seat belt latch sticks not allowing to fasten seat belt.i have to bang on it so it will release in order to fasten the seat belt.i have not had this problem fixed yet.i wanted to come here first to see if there was an investigation going on with this problem.
Seat belt locking mechanism on 2002 jeep liberty driver's seat is broken and does not engage.
The buckle assembly on the vehicle will not latch.
Defect in drivers side seat belt latch, and i have a chrysler service contract and they saythat its not covered, its a factory defect.phone interview update: the driver seat belt buckle will not easily unlatch.the problem is intermittent.
Driver side seat belt will not latch; would not 'click.'
Driver's side seat belt retractorfailed . As a result, the driver was not restrained properly. The cause has yet to be determined.
- the contactreceived recall 06v288000 forthe2002 jeep liberty concerning lower ball joints. The contact complainedabout the effect that the ball joint had onthe tires.the contact stated that no matter what speed she was driving at, but usually at about 15 mph she feltand heard the suspension inthecar shifting whenever she hit a bump.the contacts complaint was that after one and a half years thetireswere completely bald.the contact stated that this was directly related to the safety recalls on the ball joints.also, the contactstated that on 11/2005 she lost control of thevehicle after making a turn.after taking the vehicle for service, the contact learned from the dealer that all of thesteering fluidleaked out, and the power steering belt split in half.the contact would like to have the tires replaced under the recall as well.updated 2/7/2007 -the consumer's vehicle experience extended crank time to start.the dealer replaced eh fuel pump and fuel pump reservoir.the lap belt in the rear seat became twisted.when the vehicle was put into reverse the consumer hear a noise.the dealer made repairs to the transmission.the lighter was inoperative.
First problem:on march 31, 2004, we took my 2002 jeep liberty to the jeep dealer due to a loud squeaking noise in the front.they diagnosed a bad lower ball joint on the left front side and replaced it. Note - my jeep had the lower front ball joints serviced under a recall notice at the end of 2003. It was supposed to have had the lower ball joints replaced and a heat shield installed.second problem: without warning on july 28, 2005, the front right lower ball joint broke while attempting to drive the jeep into our garage, and the front end collapsed onto the pavement and the disconnected wheel. There was no noise or any indication of a problem before this happened. The events leading up to this:i started up the engine, backed the jeep up a few feet to straighten my approach, and attempted to pull it into the garage. However, i noticed a strong resistance to roll forward so i stopped, got out and looked around to make sure i wasn't running over something.after seeing nothing in the way or under the vehicle, i tried again to pull forward, but it wouldn't roll and the wheel skid. So i put it into reverse and tried to back up. That is when the front end dropped with a load crunch onto the wheel that had came off. The jeep dealer paid for the new ball joint and several other parts that were damaged due to the incident.another problem:on december 12, 2003, the right rear seat belt latch had to be replaced because the release button was jamming (sometimes it would work and sometimes it wouldn't).
While vehicle was going about 45mph consumer had to apply brakes fast, and passenger's seat went forward intodashboard.same problemhappenedto driver's seat 2 weeks apart.dealer ordered a whole new seat adjustment to remedy problem.
Rear seat bracket that attaches the seat to floor snapped while sitting in stopped in vehicle. No excessive rust. Hidden problem??1. Mechanic told seats are on national backorder. 2. Mechanic found used seat and when he received the seat that one was also broken in the exact same location.
Right rear driver's seat bracket broke loose from frame.
Heated seat burned seat and was smoking badly. This is on a 2002 jeep liberty. Heated seat was on and overheated to the point of burning the seat and personal property touching that area of the seat. The seat was smoking and even melted the stitching in the seat.
Whilevehicle is traveling above 25 mph andbrakes are applied,driver's power adjusting seat andfront passenger's power adjusting seat slide forward into console. Dealership has examinedvehicle, and made repairs for this problem twice.repairs have failed tosolve problem.please provide any additional information / documentation.
Driving along behind several other vehicles, the weather was warm and the roadway was dry.due to a red light, vehicles ahead rapidly slowed to a stop.i was traveling at about 30mph and applied my brake pedal to avoid hitting the slowly moving vehicle ahead.my vehicle failed to slow down and i pumped the brakes to no avail.i turned to the right and continued to pump the brake pedal.the brake finally caught and the vehicle came to a stop within two feet to the right of the stopped vehicle ahead.it resembled the feeling of abs on an icy road, but road conditions were excellent at the time.i have been extremely cautious driving this vehicle since the brake failure.there is good brake pedal and the master cylinder is filled with brake fluid. Iam uncomfortable driving this vehicle and after reading a multitude of other mishaps by other 2002 liberty owners, this is a dangerous malfunction.
Rear axle seals leaking replaced seals, bearings, and brakes on both sides.engine started using excessive oil, sometime up to 2-3 quarts low, no smoke or leaks detected.all the power windows started malfunctioning one by one, would not go back up, still working issue.rear wiper does not work.had to replace rear brake light units twice due to shorts in wiring. Replace plastic radiator and electric cooling fan.
The contact owns 2002 jeep liberty. The contact stated that the air bag warning light illuminated. The contact stated that the vehicle was serviced under nhtsa campaign number: 12v527000(air bags) however, the air bag warning light remained illuminated. The contact also stated that during rain weather, the vehicle hydroplaned when depressing the brake pedal slightly. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 54,000.
The left front brake hose corroded (metal part) and broke near the the crimp fitting. Corrosion was not visible due to rubber sheave covering the crimp fitting connecting the hose to the metal line part.
3rd time work on a ball joints recall job that cause damage to brakes, tie rods ,rack n pinion,rotorsand most of the suspension system.
The contact owns a 2002 jeep liberty. The contact stated that the abs warning light illuminated as the vehicle was started. The vehicle was not taken to the dealer. The manufacture was contacted and they stated there were not any recalls for the vehicle. The failure mileage was not available and the current mileage was 130,000.
The contact owns a 2002 jeep liberty. When the brake pedal was depressed, the brake pedal traveled to the floorboard and there was brake fluid leaking from the front of the vehicle. The contact independently diagnosed that front passenger side brake line fractured. The front passenger and driver side brake lines were replaced. The manufacturer was not notified of the failure. The approximate failure mileage was 150,000.
Speedometer, cruise control, brake warning lamp and abs light on, mileage counter not working, check engine light on as well, car dies or stall when slowing down even on hwy or when turning. We have replaced almost everything we can think of. Look online and hundred if not thousands of owners have exact same problems and no solution to problem. How are you supposed to have vehicle inspected ifthe emergency brake lights wont go off? we have replaced front and back brakes, master cylinder, wheel cylinders, speed sensors front driver and passenger and rear one. Fuel pump fuel filter have now been replaced. We have replaced more but i know we have spent well over 2 grand and nothing please help we are not the only ones having this issue.
Airbag light continues to appear on and off even though recall m35 was performed. 06/17rotors had to be replaced along with brake pads. 04/15passenger side front window regulator repaired 04/13. Not working properly again.a/c condenser replaced 04/13. Not working.
The contact owns a 2002 jeep liberty. The contact stated that while driving approximately 5 mph, the brakes would not respond. The vehicle was towed to the dealer for diagnosis. The technician stated that the steel line around the front brake hose was corroded and had caused the brake hose to fracture. The manufacturer was not made aware of the failure. The vehicle was repaired. The approximate failure mileage was 77,900.
The contact owns a 2002 jeep liberty. The contact stated that while driving 30 mph, the vehicle vibrated as the front brakes separated from the vehicle. The vehicle was not repaired and the manufacturer was not notified. The approximate failure mileage was 200,000.
The contact owns a 2002 jeep liberty. The contact stated that while driving at 45 mph, the speedometer failed to read the vehicle proper speed as the check engine warning light illuminated. The vehicle was not diagnosed or repaired. In addition, the contact stated that the abs sensor wires were fractured and rubbing against the emergency brake cable. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 142,000. The vin was not available.
The brake line from the metal tubing connected to the disc brake caliper assembly disconnected from the rubber tubing portion of the brake line suddenly during braking.this resulted in the 2002 jeep liberty running into our garage door.my experience has been that normally these brake lines are a press-fit assembly so that they may leak, but not fail catastrophically like this.this appears to be a manufacturing defect.fortunately, the accident occurred pulling into the driveway and not at an intersection with another vehicle.this was a poor design and is unsafe!
During inspection for vacation found rust and corrosion where brake lines are threaded into brake assemble on front wheels.there is a rubber bumper to protect against rubbing but if pushed up to far onto crimped fitting it allows water and dirt to collect and rust part.mechanic said under hard braking fitting will burst causing loss of brakes.i understand this is quite common.needs a new design to prevent this from happening.
The contact owns a 2002 jeep liberty. The contact stated that while making a left turn at 2 mph, the vehicle failed to turn properly. The vehicle was taken to an independent mechanic who diagnosed that the upper and lower ball joints need to be replaced. The vehicle was repaired. The manufacturer was not notified. The failure mileage was 135,000.updated 06/05/14*ljthe consumer stated the same ball joints that were on this vehicle were recalled in 2007. Updated 06/09/2014
I was driving about 20 miles an hour on dry pavement on a clear day.the vehicle in front of me breaked, i pressed on my break and my jeep liberty did not slow at all.i continued to press harder on the break injuring my right foot and then slammed into the car in front of me.
I have a 2002 jeep liberty limited. I bought it brand new. The first winter i had it the front end started to slide in a light dusting of snow. I had a more aggressive tirse put on in the spring thinking this would solve the problem, it didn't. Jeep says it is normal forthe front of the vehicle to slide without anti lock brakes. There is no control when your heading for a tree. When i bought this jeep, i was not made aware that it would slide because it didnt have anti lock brakes. Why did i pay extra for a limited liberty without antilock brakes? my daughters and my saftey are more important than a cd and cassette player. Upgradingfrom a front wheel drive to a 4 wheel drive limited liberty is a big disappointment.
While driving down the street i went to use my brakes to stop at a light, they went all the way to the floor. I slid into the intersection.i thought maybe they were wet ...went to next taffic light and pumped the brakes they dropped to the floor again. I drove my car to the nearest brake place.they test drove it and stated in maybe an intermitten failure in the master cynlinder or something else, their is no warning, work sometime ..did not other.they put the 2002 jeep liberty 4x4 on the lift and found that the rear wheel cyndliers has leaks in them.this car has been a problem since day one with multiple reports to you.it has 55,000 miles on it and the brake pads where good, wheel cyndlier in both wheels leaking brake fluid.also claim may also be a intermitted problem in the master cyndlier.no mastercyndliers availabe, well cyndliers i could get...lemon
Brake failure 18k miles , front end jumping ,shaking when going 50mph and over, car slides, fish tales excessively in wet weather, had 1 spin out no one hurt, tiresbald 19k miles.
Brake failure 18k miles , front end jumping ,shaking when going 50mph and over, car slides, fish tales excessively in wet weather, had 1 spin out no one hurt, tiresbald 19k miles.
While driving down the street i went to use my brakes to stop at a light, they went all the way to the floor. I slid into the intersection.i thought maybe they were wet ...went to next taffic light and pumped the brakes they dropped to the floor again. I drove my car to the nearest brake place.they test drove it and stated in maybe an intermitten failure in the master cynlinder or something else, their is no warning, work sometime ..did not other.they put the 2002 jeep liberty 4x4 on the lift and found that the rear wheel cyndliers has leaks in them.this car has been a problem since day one with multiple reports to you.it has 55,000 miles on it and the brake pads where good, wheel cyndlier in both wheels leaking brake fluid.also claim may also be a intermitted problem in the master cyndlier.no mastercyndliers availabe, well cyndliers i could get...lemon
2002 jeep liberty speed sensor failure causes speedometer to stop working, engine to die while driving, loss of powersteering, loss of brakes, steering wheel locks up.
This vehicle has a recurring braking condition. The front brakes lock-up when normal to moderate brake pressure is applied while driving on wet pavement.the result is that it sends the vehicle into a slide.the lock-up is more likely to happen on asphalt than concrete, and has not been noted, yet, on dry surfaces.the vehicle's brake system has been tested by the selling dealership and reported to be working correctly and safe.after this latest incident, i took the jeep to an empty parking lot where i would not hit anything.i checked it at several different speeds, and at just 15 mph and with normal to moderate brake pressures, the brakes would lockup; rendering no control until the brake was released.when i released the brake, the jeep wouldimmediately continue in the direction the wheels were pointed.i am 60, driven all types of vehicles and in many different location over the world, and to date, have never seen a vehicle respond this way.there is definitely something wrong and i feel that an examination, more in depth than the dealership can perform, is needed to isolate the cause.i am fearful for my wife and grandchildren safety, and besides reporting the condition, would like to know if nhtsa has a facility in this area that could conduct additional testing of this nature.and if so, what would be the cost? *ph
Had just purchased a jeep liberty used --first time i drove it on awet road-i was braking as usual at a red light--the car skidded and swerved40 feet, finally stopping but not before i had to very off the road to avoid hitting the car in front of me --i was only going 30-35 miles an hour when i started braking--i wasterrified by the fact that the car would not stop and could only imagine what would have happened under different circumstances!!--took the car into the jeep dealership--they said the brakes were fine --i had new tires put on the car --even though the dealership said the tires were fine too --the second time -(--wet road)--i was going about 25 miles and hour and lightly braked ----car slid instead of stopping---same day---now very cautious,i carefully hit the brakes when a car quite a distanceahead of me pulled out --again--i was only going about 35mph---fortunately i started braking the second i saw him because the car skidded 30-40 feet at least, turning toward the right, and finally stopped 3 car lengths before i would have hit this car in the driver side door ---had i not had the previous incident just minutes before ---i would have been going 60 miles an hour and not been able toavoidan accident--i went online today --there are numerous similar complaints with jeep liberty's--one person refers to herliberty as a death trap--another man said his wife complained of this and he didn't believe her until he skidded through an intersection going only 20 mph!!!someone else, knowing this problem , simply traded his vehicle to an unsuspecting buyer ---this defectis frightening!!!!this is a car i rarely drive-- fortunately because now i can't take it on the road for fear of having a serious accident!!
Ltr in regards to the recall services on her 2002 jeep liberty; she is seeking reimbursement and recommendations on how to resolve repairs done to her vehicle.the consumer stated the vehicle has a bad vibration when coming to a stop. The consumer was told the tires needed to be balanced and rotated, however the consumer continued to feel the vibrationafter the work was done. Theconsumer was informed the brakes and rotors had rusted. The wiper blades were replaced. The drivers side speaker wasmaking a rattling noise.
Consumer has had to replace shocks, drive shaft, brakes and all four tires since purchase.the tires were worn and the noisy were struts, a constant thumpingsound was heard when the vehicle was in motion, creaking noise were coming from the front of the vehicle when going over bumps due to the front sway bar bushings, the regulator on the passenger door was noisy, the handle on the passenger door was loose, grinding noise on the front passenger side, the passenger front door's weather strip was coming off, loud noise coming from the rear differential bearings, excessive play in the front tie ends, water under the driver's side carpet, rattling in the speaker on the passenger side, when in 4th high and 4th low, the vehicle felt as if it were in neutral, the cigarette lighter was inoperative, the was a squeak in the steering wheel when turning, the engine idled loud, the vehicle would jump when shifting into gear, there was a delay when braking, the axle boot was leaking. *sc
When braking, left brake sticks and jerks vehicle to the left. Extremely dangerous at highway speeds. Almost causing several accidents. Brakes have been serviced several times. Replacing rotors, and pads at dealership. Condition lessens after being serviced but continually worsens over time.
Disc brakes emit a "popping"/"clicking" noise when brake pedal is depressed. Noise is intermittent. No accident or crashes reported at this time. Vehicle was inspected by daimler-chrysler dealership, noting problem could not be duplicated, therefore problem could not be resolved. Problem still persists to this day.
I was attempting to stop, going downhill on a day it had rained but was no longer raining. I had my 4 year old daughter in the car the day of this incident. I applied the brakes to stop because another car was making a left hand turn at the end of the hill and the vehicle started to slide i was going approximately 25 miles an hour, and luckily started to stop in time because i slide almost 50 feet and turned the wheel sharply to avoid the car. The jeep never came to a stop the car turned andwas able to let off the brakes. The jeep has done this on several occasion prior and i thought i need brakes and that them replaced. This happened after i had new brakes put on.
While driving on damp roads the brakes failed to stop the vehiclewhich resulted in extended stopping distance.this problem has almost caused several rear end collisions.
The contact owns a 2002 jeep liberty. The contact received a recall notification for nhtsa campaign number: 14v252000 (electrical system, electronic stability control, exterior lighting, service brakes, hydraulic, vehicle speed control); however, the parts were not available. The dealer did not know when the parts would be available. The vin was not available. The contact had not experienced a failure.
While driving at any speed consumer heard a loud noise coming from the rear and vehicle vibrated. Vehicle was taken to the dealer for inspection, andmechanic determined that the rear coil springs needed to be replaced due to worn out parts.the brakes made noise when applied.the blower motor for the heat failed and the a/c was inoperative.
The contact owns a 2002 jeep liberty sport. The contact was driving approximately 55 mph. The anti-lock brake system and brake warning lights illuminated on the instrument panel and suddenly the speedometer became nonfunctional. The contact stated that the electrical wires to the blower motor overheated as a result to the wiring harness. The dealer was notified of the failure and stated that the labor fee would be $87 an hour. The failure mileage was 107,000.
Intermittly while applying brakes, consumer states the left front wheel will grabmomentarly which causes a grinding and squeky noise. Dealer notified. Please provide more information. Ph
Dt*: the contact stated having problems with the brakes.the problem started after the vehicle was repaired at the dealership, for a nhtsa recall, # 06v288000, regarding the suspension: front: control arm: lower ball joint.while driving 10 mph on normal road conditions, the brakes did not respond, no matter how far the brake pedal was depressed, the brake pedal went all way down to the floor and pulled the vehicle to the right.there were no warning signals prior to the incident.the vehicle was not taken to a dealership.the dealership was contacted, and would not offer a repair without charges.
The contact owns a 2002 jeep liberty.he stated that his daughter's vehicle was included as part of a recall (nhtsa campaign #03v460000) for the lower ball joint.the vehicle has been repaired twice. The contact felt that the upper ball joint was damaged due to a torn rubber pad.the mechanic stated that the brakes on the vehicle were inappropriate based on the weight of the vehicle.the failure mileage was 27,000 and the current mileage was 61,000.
The contact owns a 2002 jeep liberty.on april 21, 2006, while driving uphill at 5 mph, the vehicle surged and rear ended the preceding vehicle.the contact was charged with failure to yield.the mechanic stated that the brakes and the brake rotors failed.prior to the crash, she received a recall notice for nhtsa campaign id number 06v288000 (suspension:front:control arm: lower ball joint) in october of 2006.she made four attempts to have the recall repair performed; however, each time she was informed that the part was unavailable and the dealer would call her when it arrived.the contact never received a call and gave up.a couple of months after the crash, she received a second recall notice.the contact believes that the crash occurred because the repair was not made earlier.the vehicle sustained damages to the bumper, fog lights, front bumper cover, grill, front lamp, head lamp, passenger side head lamp assembly, hood panel, hood assembly, front passenger side wiring harness, passenger side outside fender, passenger side fender bracket, front passenger side door glass running channel, hazardous waste disposal, paint job, and fender brackets.the cost to repair the damages would be $3,759.the current mileage was 89,682 and failure mileage was 61,260. Updated 01/07/08. *ljupdated 12/31/07
While driving 30 mph, something in the front end differential broke.i have had numerous problems with this vehicle.i'm on my 3rd set of tires.the brakes have been replaced 3 times.it's in the shop more than it is out.
When the consumer placed the key in the ignition, the vehicle failed to turn over, it was discovered the started had failed. The brakes made a noise when they were applied. The dash made a rattle noise when the weather was cold.
Took my car in to dealer for an oil change and recent recall installation, was told my front brakes had about 1,000 miles left , this at 53,00 miles. Took car to meinike for a 2nd opinion and front drums could be reground but rear brakes were shot, mechanical failure, either bad parts or incorrect installation. I am first owner and drive 14 miles to work, top speed 35 mph due to back roads and traffic.5 speed standard transmission.replaced rear brakes.no warning sounds.dealer unsympathetic.not willing to look at damaged brake parts, which i kept.
Dt*:the contact stated while applying brake pressure at low speeds on wet roads, there was an increased stopping distance.although the problem persisted, the dealer and manufacturer were not alerted.
Consumer was driving after havingthe ball joints repaired on a recall. While drivinghome consumer was without brakes, she was able to stop the vehicle without incident.vehicle was towed back to the dealer, and mechanicdetermined that the brake fluidleaked out and the brakecaliper joint had worked itself loose.vehicle was repaired.
As we were going downhill on our street i applied the brakes to come to a stop at the end of our road. The brakes went straight to the floor.we rolled out onto hwy 61-67 where we collided with an oncoming van.thankfully there were no injuries.we have recieved no assistance from the dealer or chrysler.wepurchased the vehicle for the safety of our yet to be born child and were nearly killed due to faulty brakes in a three month old vehicle.my wife is five months pregnant. The airbags failed to deploy as well. This is a very dangerous problem.
Consumer noticed while traveling on wet pavement and depressing brakesthere wasextended stopping distance.
Consumer states that while driving and with no warninganti lock brakes will lock up while consumer is pressing the accelerator pedal , and it will be hard for the consumer to control the vehicle. Dealer notified.
Brakes locking up in slightest wet condition, car jerking badly when turning and almost impossible to turn (especially when reversing) when 4w drive engaged.
When coming to a stopapplied brakes andengine will rev,and tires spin. Vehiclewas moving forward, consumer has to shut off engine to stop vehicle. This has happened 3 times. Vehicle was taken to dealer twice, could not duplicate the problem.
I bought a 2002 jeep liberty 6 months ago. I don't know if this has anything to do with the recall i received 2 weeks ago about lower ball joints but this has happened 5 or 6 times, when the road is wet and i apply brakes i start to slide and cant stop. One day i was going to make a right turn and all i could do was slide, i wasn't even able to make that turn. I have read other complaints and see there are a lot of other people having the same problem, shouldn't this be a safety recall. This jeep has approx. 55000 miles.
Intermittently an ongoing problem when applying brakes.pedal would go to the floor, causes pulsation and extended stopping distance. Dealer notified.
When the brakes were applied, abs light illuminated on the dashboard.
When it is damp out or moisture in the air, my brakes locked up and i have no control over my jeep liberty, i have slid off the road twice.
When braking to slowdownpedal becomes spongy.after 5-8 seconds braking action stops. This does not happen when braking to attempt a complete stop. Dealer determined that master cylinder needed to be replaced, but partwas not available.
Vehicle has abs failure when driving onwet roads. This results in lost of brake and power steering.
When it's cold and either snowy or icy at any speed "5 mph -- 35 mph my jeep liberty fails to stop for a very long distance. At 5 mph it takes well over 30-40 feet. The abs make noise like they are trying to do something. But its as if they never actually engage to stop the vehicle. I have had to use a snowy bank several times so i wouldn't roll straight into an intersection.this vehicle has done this since i have had it. I have taken it in numerous times and told nothing is wrong.my father drove this same vehicle and had the same thing happen to him.i am not the only one complaining about this issue. For safety reasons i leave my liberty in the garage on snowy days and take my ford truck out instead. I do not have this issue with my truck.
Jeep libertyantilock braking systeminoperative.
Dt*: the contact stated the abs and brake lights intermittently illuminated. When the brake pedal was depressedit pulsated. The vehicle was taken to an independent repair shop. Upon examination, the repairs shop discovered the wheel speed sensor was rubbing against the emergency brake cable which caused the lights to illuminate and the pedal to pulsate.
When applying brakes they locked up, causing loss of control. Vehicle hit a tree. Dealer contacted.
Consumer state while traveling at 30-40 mph when depressing the brake pedal vehicle goes into extending stopping distance. Dealer and manufacture has been contacted. Please provide further information. Ts
When the pavement is wet brakes will lock-up.the brake proportioning valve and master cylinder were replaced with some decrease in erratic operation.please describe details
Consumer states that when applying the brakes the vehicle brakes will skid when wet causing the vehicle to have extended stopping distance. Dealer notified.nlm
The brakes on the consumer's 2002 jeep liberty locked up while driving in slippery conditions.the problem is continuous.the brakes fully locked as the pedal was applied, each time. *sc
While coming to a stop in rainy weather vehicle started to slide. Contacted dealer, and the dealer was not willing to do anything.tires (235-70-16)there is also a bang in the transmission when coming to a stop.there is no recall.*jg
Front brakes making a scraping noise, rotors very hot, front pads squeaking constantly with out foot on brake pedal, sticking front calipers hanging up, rotors had hot spots visible, grinding noise from rear, broken spring from rear shoe at 11,068 miles.i have grave concerns regarding my safety in this vehicle.continue to have problems with brakes.rear brake drums replaced at 11,927 miles.problem with brakes started around 6,000 miles.*la
When driving on wet pavement andapplyingbrakes vehicle will slide.consumer had to avoid hitting another driver. It'smost likely to happen whengoing down hill. Please provide any further information.
I have had to have brakes replaced on my jeep 4 times within a year of purchase . There is a constant grinding sensation when the brakes are applied even after replacement of new brakes ., this can be felt by the driver and passenger in the front seat i am very concernedas i use this vehicle as my main means of transportation with my children and fear failure may lead to a serious accident . My other concerns are complaints about the quality of the materials used to build the vehicle they seem to be very poor quality as the interior has worn significantlywithin the short time i have owned my jeep please convey my concerns and respond asap to carbriant @aol.com.
Excessive shaking and pulsation while braking. Jeep liberty has 42,000 miles.
Original message follows:------------------------us customer service - chrysler brand sitebrief description: fixing my recall almost turning out deadly losing control of my front brakescomments:today my wife and i picked up her jeep liberty after having the front ball joints replaced (it was a safety recall) from kona auto center in kailua kona, hi. Kona is 45 miles from my town of kamuela. My wife drove the car home and every time she stepped on the brakes, the front brakes made a loud clunk, louder each time. She also noticed a rattling sound. When she came to a traffic light in town. The car almost didn't stop. She had to down shift and even had to use the emergency brakes to keep from rear ending the car in front of her. I test drove the car there was something very wrong. I started to drive back to kona. I to had to down shift and use the emergency brake to stop. If i touched the brake, the front brakes would make a loud bang and then would rattle, with no stopping power. Half way back i had to stop. I crawled under the car and found to my amazement that one bolt on each front brake caliper was missing and the other bolt was only finger tight. I called the kona auto center and spoke with the service managerjeff. I told him i was on my way and how dangerous my situation was.jeff met me as i arrived. He asked me what i wanted. I told him i just wanted the two bolts put back and torque all the hardware and the brakes checked. I also told him to tell all his employees that any time they touch/disconnect any brake system they better pay attention. My family lives depend on them. He offer me some free servicing, but i told him that his kona shop has already lost my business. I typically do all my own maintenance. I would think i could trust the dealership, but now i know better... Please check into this and email me back. Vin:2w176146, mileage:78000, servicing dealer:kona auto center.
Brake pads went out after 23,000 miles.brakes did not make sqeaking noise as indicator.metal on metal sound was only indication.damaged the rotors and was replaced. Other rotors was resurfaced.$350 to repair.jeep will not include as warranty even though faulty parts used.this is not safe.
Rear brake axle seals have failed 3 times which soaked the brake pads each time.dealer replaced seals and pads.now the vehicle is shaking and pulsating especially in the steering wheel when braking from 60-40 mph.please also note that the transmission failed and was replaced at 25,000 mi.
Brake pads went out after 23,000 miles.brakes did not make sqeaking noise as indicator.metal on metal sound was only indication.damaged the rotors and was replaced. Other rotors was resurfaced.$350 to repair.jeep will not include as warranty even though faulty parts used.this is not safe.
Brake rotors warped at 22000 miles,evere shimmy when braking above 60 mph.had rotors resurfaced, rotors are warped again at 45000 miles.
While traveling on highwayvehicle shutdown without prior warning. Brake rotors squeak. Also,air conditioner blows out hot air. Dealership is aware ofproblem.
I purchased my 2002 jeep liberty in dec. 05.i noticed a shimmy when depressing the brakes immediately after buying it.it had 44000 miles on it. I thought this was normal since the dealership had done a safety inspection on it before selling it to me.i noticed in mid april that the inside driver tire was almost completely worn.i took it to a local garage only to find that my lower ball joints were bad, along with the front rotors being warped beyond repair.this cost me $1100 in repairs, including the 3 new tires i purchased!my extended warranty i purchased would not cover the cost to repair.i wrote daimler chrysler a complaint, in which they declined.i am furious after reading all the consumer complaints about ball joints failing on the liberties - even after having been fixed after the recall.a vehicle with this few miles should not have these problems!!!
2002 jeep liberty defective front brakes, heavy pulsation coming from brake pedal loss of control of ther car. Dealer repairs with known defective factory parts.
Premature failure of front break rotors.
Rear end differential/suspension and or brakes/wheels makes grinding noise when front wheels are turned, puting rear wheels in a situation of different tire rotation at low speeds, sounding like rear brakes are dragging. Dealer has already replaced rear brakes and turned down drums.noise still exist.dealer stated in writing that they were awaiting a service bulletin to correct defect.
1.) upon braking, rear brakes locked up (excessively engage.) on light application.caused rear of vehicle to want to slide when braking on wet roads or snow.vehicle had 49,000 miles.2.) inspected, found brake shoe return springs on both rear wheels broke.3.) replacing brake shoe return springs.
While driving down the street i went to use my brakes to stop at a light, they went all the way to the floor. I slid into the intersection.i thought maybe they were wet ...went to next taffic light and pumped the brakes they dropped to the floor again. I drove my car to the nearest brake place.they test drove it and stated in maybe an intermitten failure in the master cynlinder or something else, their is no warning, work sometime ..did not other.they put the 2002 jeep liberty 4x4 on the lift and found that the rear wheel cyndliers has leaks in them.this car has been a problem since day one with multiple reports to you.it has 55,000 miles on it and the brake pads where good, wheel cyndlier in both wheels leaking brake fluid.also claim may also be a intermitted problem in the master cyndlier.no mastercyndliers availabe, well cyndliers i could get...lemon
Speed sensor wire at rear differential was chafed due to close proximity to brake line to left rear wheel.the braek line contacts at the base of the conenctor where not plastic armor protects the wire. Conductors are exposed and ground on the the brake line, causing speedometer to give erratic or no readings.most evident with passengers or a load in the rear, caousing the wire to contact the brake line.erractice speed data also effects automatic transmission shifting, causing sharp and abbrupt shifts to lower gears at speed.
Jeep liberty pulls to right, will stop dead in its tracks while in drive, hard to control, thumping noise, metal to metal grinding from front end, seat belts do not work properly, hard to start, front seat covers rippled, paint peeled on hood, tailgate, breaks only work some of the time, shakes and hard to control on speed above 35 mph, all interior weather stripping came off.same complaints from 1/7/03 ball joints replaced on recall on 1/10/03 still had pulling to right problems, shaking,. Weather stripping all fell off on interior of car, acts like wheels are binding.3/4/03 same complaints pulling to right, stops dead in its track, hard to control, wheels bind, dealer could not duplicate complaints (did not write up work order)3/27/03dealer installedinterior weather stripping, same complaints as 1/10/03,3/4/03.again on 6/2/03 took jeep liberty to dealer took a test drive could not verify complaints.did not write up a work order.1/16/04 jeep liberty hard to start, pulls to right, jeep shakes & vibrates hard to control, seat belts do not work, seat rippling, car stops dead it its tracks,dealer fixed lower ball joints again on 2/13/04 at 23,850 miles.2-13-04 picked up car from dealer still had same problems" dealer stated " this is how jeeps drive"they are nuts!11-04 dealer took test drive was still having problems claimed everything okay. Did not right up a work order.5/27/05 had massive problems brakes would go to the floor, sometime would work and other time not.took to nearest brake place pads, okay, but wheel cylinder leaked. Claim it could be a intermittent failure of master cylinder, called dealer ship no part available.7/5/05 took to dealer again with same problems,r they had not even looked at it.removed jeep and took to private auto placed,ut with intermittent problems you could replace most of the parts on the car & you may not cure the problems.
While driving down the street i went to use my brakes to stop at a light, they went all the way to the floor. I slid into the intersection.i thought maybe they were wet ...went to next taffic light and pumped the brakes they dropped to the floor again. I drove my car to the nearest brake place.they test drove it and stated in maybe an intermitten failure in the master cynlinder or something else, their is no warning, work sometime ..did not other.they put the 2002 jeep liberty 4x4 on the lift and found that the rear wheel cyndliers has leaks in them.this car has been a problem since day one with multiple reports to you.it has 55,000 miles on it and the brake pads where good, wheel cyndlier in both wheels leaking brake fluid.also claim may also be a intermitted problem in the master cyndlier.no mastercyndliers availabe, well cyndliers i could get...lemon
When braking to slowdownpedal becomes spongy.after 5-8 seconds braking action stops. This does not happen when braking to attempt a complete stop. Dealer determined that master cylinder needed to be replaced, but partwas not available.
The contact owns a 2002 jeep liberty. When coming to an idle speed and depressing the brake pedal, the vehicle independently accelerated. The contact mentioned that excessive force was required on the brake pedal in order to stop the vehicle. The vehicle was taken to an independent mechanic. The mechanic stated that the throttle body needed to be cleaned and the idle control needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 118,000. The vin was not available.updated 5/26/15the consumer was informed the brake and accelerator pedal were too close together. Updated 06/18/15
- the contactreceived recall 06v288000 forthe2002 jeep liberty concerning lower ball joints. The contact complainedabout the effect that the ball joint had onthe tires.the contact stated that no matter what speed she was driving at, but usually at about 15 mph she feltand heard the suspension inthecar shifting whenever she hit a bump.the contacts complaint was that after one and a half years thetireswere completely bald.the contact stated that this was directly related to the safety recalls on the ball joints.also, the contactstated that on 11/2005 she lost control of thevehicle after making a turn.after taking the vehicle for service, the contact learned from the dealer that all of thesteering fluidleaked out, and the power steering belt split in half.the contact would like to have the tires replaced under the recall as well.updated 2/7/2007 -the consumer's vehicle experience extended crank time to start.the dealer replaced eh fuel pump and fuel pump reservoir.the lap belt in the rear seat became twisted.when the vehicle was put into reverse the consumer hear a noise.the dealer made repairs to the transmission.the lighter was inoperative.
While driving electrical system stopped functioning ,causing the vehicle to lose brake power/power steering/lights, and engine stalling.dealer has not determined the cause ofproblem.
I was leaving work, and drove out of the driveway onto the road. The car started a dragging sound and i could not go, so i stopped and got out to see that my front drivers tire was sitting sideways. It had broke away from the control arm. I was lucky to have aaa, but when he came, he was not even sure if he could get it loaded on the flatbed. He did though somehow. The next morning i looked online to check for recalls on these control arms. There was one listed for my state for the control arms. It was for about 42,000 jeep liberty's (2002-2003) models. I called daimler chrysler and asked why i did not get a recall notice and the customer service representative told me the recall did not include my vin number. Well it should have. Obviously i could have been killed if i was driving on the highway like the day before doing 65mph. If the control arm would have broke. All i can say is i have a guardian angel. I want other jeep liberty owners to know that this could happen to them. They really should get their control arms checked. My cost to repair (including alignment) around $500.00.
Speedometer quit working, upon slowing down the vehicle stalled and i lost power steering and braking became difficult. I had to pull to the side of the road and restart the vehicle. I had to drive with my foot on the brake and throttle at the same time to prevent stalling. The problem was with the rear speed sensor on the rear differential. This is the 3rd time i have had this problem. Having to drive the vehicle in the manor described has caused the gears to break in the rear differential, which i had to replace and has caused excessive break pad and brake rotor wear. This problem causes a very unsafe condition which should be addressed by the manufacturer.
2002 jeep liberty speed sensor failure causes speedometer to stop working, engine to die while driving, loss of powersteering, loss of brakes, steering wheel locks up.
The contact owns a 2002 jeep liberty. While driving approximately 35 mph, the steering wheel could not be turned in any direction. The contact shut off the engine and the vehicle was towed to the contact's residence where it was diagnosed by a certified mechanic who stated that the steering wheel would need to be replaced. The vehicle had not been repaired. The manufacturer was notified of the defect. The failure mileage was unavailable.
I was driving on the highway with cruise control on doing about 60 mph when suddenly the jeep liberty started jerking and the rpm needle arm and the speedometer arm started going crazy up and down. The liberty started to slow down so i had to press on the gas pedal to maintain speed. The speedometer quitworking and so did the cruise control , the auto door locks also quit working. The motor also started to diewhenever i slowed down or come to a stop at a stop sign or red lights. Where its dangerous is when i amslowing down to make a turn and going in to it or half way in to it the motor dies and i lose the power steering. It takes alot of strength to complete the turn safely. I took the liberty to a repair shop where theyhooked it to a analyze machine. It said the speed sensor was bad, i had it replaced but it didn't fix anything.i took it to the dealer where i bought it, they told me it could be hundreds of dollars just to try to find outwhat is wrong with it. Recently i checked in the internet and saw that there are hundreds of other 2002jeep liberty owners having the same problem. Speedometer quits working, motor died when you slowdown,and replacing the speed sensor doesn't fix anything. Its dangerous because you can crash when making aturn and the motor dies and you lose your steering. I know i have had some close calls. I hope you willcheck in to this problem. Just check in the internet and you will see alot of people have it with there2002 jeep libertys.thank you for your time.
2002 jeep liberty steering went out of my car.module knocked out because it kept climbing and dead battery.*mwthe consumer experienced electrical problems, which caused the battery to drain, on several occasions. The repair shop, pulled out a fuse in the door panel. The consumer also stated, the vehicle stalled.
I made an appointment two weeks ago to have my vehicle repaired for two recalls at mick's chrysler jeep.i dropped my jeep off this morning for the appointment.i just got off the phone with the service department not even an hour later.they do not have the parts to repair my vehicle.i asked how that was possible since i made the appointment two weeks ago. The guy did not have an answer.so now i have to pick up vehicle, still needing repairs due to 2 recalls (lower ball joints and the airbag orc).
My 2002 jeep liberty 2x4 always bounces when i drive it.it bounces and the steering wheel turns by itself when i hit a bump at slow speed. Regularly, i hear a popping sound when i turn the wheel to make a turn.i have had the vehicle serviced regularly and had the recall item completed (front ball joint) but still have the problems.i have placed all new tires on the vehicle but the problems still exist.i am afraid to drive the car on the freeway at high speed because i can feel that the car does not operate correctly.i cannot afford to buy another car at this time but feel that this car is not completely safe to drive. Please note: this is a recurring problem rather than an incidental problem..which started about a year and a half ago and has gotten progressively worse.thank you for your concern and for letting me bring this to your attention.
I stopped to pick up my daughter's snow pants on the way from school. Backing out of the driveway i heard and felt my tire do something. I didn't know what it was, but the car was obviously unable to be driven. When i got out, my passenger side front tire was at angles to the car. The upper and lower ball joints gave out and according to the mechanic, the brake line was basically the only thing holding the tire on. I didn't know there was anything unusual going on up to this point, as any small steering issues i had were mostly when the car had just been started, so were attributed to cold and ice. The car is currently at the dealer waiting to be fixed, so the old parts should be available.
The contact owns a 2002 jeep liberty. The contact stated that while driving at 40 mph, the lower ball joints fractured and the vehicle came to a complete stop. The vehicle was towed to the contact's residence, where the lower ball joints were replaced by an independent mechanic. The vehicle was then taken to a dealer. The technician diagnosed that the steering knockers needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 95,000.
I have a 2002 jeep liberty. The ball joint separated and caused me to crash into a cement wall on i-77 in west virginia. I picked up the car after it was repaired in wv and brought it home. I had to have more work done after i got back because it still was not right. The ball joints have been replaced at least 4 times. I was told by one of the mechanics that they were still using the joints that were causing the problem because they had not figured out how to re-design them. The last time i had it repaired they (hopefully) put ones on that are a new design. I have had to have it towed because it was unsafe to drive because the joint was so bad -- i check it regularly! my insurance company is progressive. Chrysler settled with them and paid for all the repairs after the crash.
Consumer states that while driving the consumer will loose control of the vehicle and was involved in an accident. Please provide further information. Mr
Well where do i start. Since i have purchased this vehicle in may of 2016 i have replace multiple parts ,but they weren't part of any recalls.but now my concern reviewing recalls for this vehicle and trying to address these numerous defects . I'm almost fed up. My main cover is the j17 recall for the upper control arm ball joint of whicha chrysler representativeadvideo my my vehicle was part of,which i clueless on how as the recall doesn't specify other than 2002 to 2003 liberty vwhiles . Now i show that they were replaced in the past and now they since are worn in the same description they were recalled in . And chrysler denies responsibility(?) .. Also other concerns with the catylic converter causing a sulfur smell when the vehicle is going up hill aso well as towing . One more thing is numerous online forum about the engine ticking being normal and unfixable other then to replace the engine . Now all this plus the multiple parts i have already replaced a vehicle less then 15 years on the market needed a in other words fully restoration is unacceptable.especially when i have stock 1948 jeep that need less repairs than this .
In a parking lot, started to move forward, grinding sound. Discovered that the rf wheel was off.chrysler dealer (begnal, kingston ny) discovered rf lower ball joint broke-- damaged rf wheel, brake hose, axle shaft and seal, lower control arm, rf sway bar end link, and rf fender flare.inspected lf ball joint - discovered it was loose.removed rf lower control arm and installed new control arm -- installed new rf and lf ball joints, installed new rf sway bar end link and rf axle shaft assembly and seal. Mounted and balanced one tire onto new rf wheel and installed and replaced rf fender. Performed 4 wheel alignment.jeep customer service states that this is not a recall repair. Just wear and tear to recall repair completed in 2006.
Brake failure 18k miles , front end jumping ,shaking when going 50mph and over, car slides, fish tales excessively in wet weather, had 1 spin out no one hurt, tiresbald 19k miles.
Just purchased vehicle, told by local dealer in early july that there was a recall on lower ball joints, with a national back order on parts, after completing repair 9/24, they stated it needs new steering knuckles at $1094.00. On tuesday 9/25 said it was ready to pick up, i asked if they solved the "air bag" light being on, they said it would be a few more days. They called this morning (9/28) and said they can not give me the vehicle back because the ball joints are now falling out.i asked "since i drove it in, why after you recall repair is it not drive able? they said safety reasons.so now i have a jeep being held hostage, with still no answer for the "air bag" light to be on.something is wrong with these models.
Key gets stuck in the ignition system from time to time the keys are left in the ignition steering wheel gets locked unable to retrieve key. Electrical stability control defect since buying it in 2003, numerous suspension problems since 2003, spend thousands of dollars fixing defects.
Key will not turn. Ignition is lock. It was parked. Next day, will would not turn. Need a recall, this should not happen and is hazardous to women being stranded on highways. This should not have to be paid by consumers for a defect in a chrysler product.
Jeep always pulls to the right. Problem was supposed to be resolved with ball joint replacement procedure from a recall, but it still exists. Dealer performed a wheel alignment (which he suspected was needed), but problem still exists. Replaced original tires with only 20,000km (probably due to compensating for pulling to the right) - consider this a safety issue because you always have to compensate for the pull.
The vehicle pulls to the right all the time.returned it to the dealer 4 times, they aligned it but it still pulls to the right.i calledcustomer service and was told to work with my local dealer.he claims there is no problem and it is aligned to specification.he claims the truck just follows the crown in the road.i tested the truck in a flat parking lot by driving between aligned parking spaces in both directions.it still pulled to the right.i don't doubt that it is aligned, i believe there is (are) other problems.i can't get a satisfactory response from the dealer or company.
I own a 2002 jeep liberty for which i received a lower ball joint recall on october 4, 2006 from chrysler. I talked to the dealer who indicated chrysler is supplying them with very few parts to fix the problem. I have waited a month for the parts and based on the current pace will have to wait at least another month for the dealer to get enough parts to fix my car for this recall. It seems odd that chrysler would issue a safety recall for a problem that they say "can result in a loss of steering control and could cause a crash without prior warning" and take over 2 months to make the parts available. Can anything be done to force them to speed up their production of the necessary parts for this recall?
My vehicle is a 6 yr old low mileage chevy equinoxthe stabilitrak light came up as well as the service power streering. It has also lost power in the highway and stalls or won't accelerate at times which makes is very dangerous since i could get hit by someone in the highway. I have taken it to the dealership and they have replaced o then sensor which cost me $400 but not fixed i took it to another mechanic and they replaced some fuses and sensors another $500 still not fixed. The car is now bach at the dealership and it has been a few days. This seems to be. Very common problem with the equinox as i have spoken to a few people who own one and they just ended up trading their car. I don't want another car payment and for a 6 year old car with low mileage this is not normal
After an inspection it was found that my upper control arms & ball joints are no good from mostly corrosion .i have 73000 miles on this truck. Doing re search i find a recall for this exact same problem. The recall states thatthis problem is registration specific to salt belt usage. Again i qualify for that part as well.the recall is j 17and in calling jeep there telling me about the vin but not about the salt belt state useage .the arms do not corrode in fla but they do in ny . The ball joint and arm need replacement this is clearly a manufacture defect of the part exposed to salt. Calling jeep is worthless called nhstasame result
While towing our 2002 jeep liberty le behind an rv, with key in the first click position, the keys have twice fallen out of the ignition switch and caused the front wheels to lock in an other than straight-ahead position.this means the switch has rotated, on its own, to the off position.in the first instance, in 2004, there was no damage other than some scuffing on the edges of the tires - due to the wheels becoming locked in an angled state.in the second instance, in 2008, there was approximately $2,300.00 damage to the right front of the jeep.chrysler has been contacted, twice in 2008, but stated that the problem was caused by the tire manufacturer, rather than by the wheels locking.i will be sending the two letters which i sent to chrysler, along with a cover letter to your office, with photos showing the damage to the jeep liberty.you may decide whether the wheels locked or the 3 tires just destroyed themselves.naturally, chrysler corporation has only contacted me by phone, so there is no paper trail, save my few notes when speaking with some person i can barely understand.thank you for your time! updated 02/19/10updated 10/04/10
The lower ball joint sheared off causing the wheel to fall causing the bottom of the ball joint to land on the rim. Thus cutting the rim all the way around it off and puncturing the tire. Thus causing the vehicle to slide to a stop at 50 miles an hour with a skid mark. Thus having to call for a tow truck to pick it up. Luckily no one was hurt. The vehicle was on a off ramp of a freeway to a on ramp over pass of another freeway.
Since date of purchase consumer has taken vehicle to dealership twice because vehicle pulls to the right while driving. Consumer feels the problem is steering related.
We have a 2002 jeep liberty.the steering wheel locks up, and the key will not turn so the car won't start.this has been happening more and more lately, and it seems like there are several other people with the same problem.
Got a flat tire and noticed that my two front tires were wearing extremely unevenly (both tires looked fine on outside, really worn on inside). Been noticing some slipping in the steering wheel for about a month, getting worse throughout the month. Aaa came to fix the tire and said the ball joint looked bad and that they "see this all the time on these vehicles." i had already had f23 done on this car which was supposed to fix the lower ball joints but probably didn't and noticed there was a recall called j17 which covers the upper ball joints which for some reason didn't apply to my vehicle because it was built in may 2001 and the affected vehicles were built may-sept 2002. I suspect my vehicle should have been part of that recall, especially after what aaa said and what they said at the repair shop, that they see faulty ball joints on these all the time. Why was my defectivecar not included? did jeep really make the cars worse after may 2002 or is it more likely mine had the same problem? this omission has led to an extremely hazardous condition and unreliable steering. I have had nothing but problems with this car since we bought it a year ago. A/c evaporator went bad out of nowhere, hit a bump which caused one of my brakes to snap, something that's inexcusable with an suv, it's just repair after repair.
Jeep liberty limited pulls to the right while driving any speed, any road conditions. Ts
While attempting to park to get gas, turned the steering wheel and heard a strange noise. My husband was outside of the jeep and noticed that something was hanging fromthe right front tire. Had it towed to nearest auto shop and was told that the upper control arm and lower ball joints had broken. Had it repaired. Called the chrysler recall center and was told that there was a recall on the lower ball joints. We were then instructedto get the original invoice and receipt to prove that the repairs were done. We were told to call back to receive instructions on where to fax the papers. Called back later that day to get a fax number and was told that we could not be reimbursed because we didn't take it to a jeep dealership. We were told that we had not called and talked to anyone earlier and that we could not be reimbursed. After staying on phone and on hold for about 30 minutes, the representative gave more instruction on information to send to the chrysler recall assistance center. I have gather my information and voiced my concerns. I was told to mail my information and that it would take up to 60 days for a decision to be made. We are not trying to get over on anyone. Just imagine if i was on the interstate going 70 mph with my kids and husband in the car and the joints broke. The chrsyler corporation will be dealing with a lot more then a $1000 repair bill. I feel that if there are recalls on these vehicle, everyone should be notified and it be corrected before some one gets hurt or loose a life.
I lost control of the vehicle two days after purchase in the rain while trying to make a right hand turn.the vehicle went straight through the intersection, up and over the curb and into someones front yard.reported to the dealership. Two months later i hadmysecond experience that also happened in the rain.i was trying to come to a stop at a stop sign and could not stop the car.at this time i took the car back to the dealership and they said there was nothing found.the service director at the time referred to it as operator error and thought that i would get used to the vehicle.thenseven months later on january 1, 2003,i lost control of the vehicle on the beltway trying to avoid something in the road.it was raining. I was going the speed limit (55 mph) and my carstarted to spin and ended up going southbound in the northbound lanes and finally crashed into a concrete dividing wall. The air bags did not deploy. I feel very fortunate to be alive and that no one else was hurt.the car was taken to the dealership and it is currently under investigation for possible defects.i feel that i am unable to drive this unsafe vehicle.i have also noticed that the vehicle has a tendency to pull to the right.
As i was pulling out of my subdivision i heard a loud "metal on metal" grinding noise and had a very difficult time steering my 2002 jeep liberty.i called aaa who sent a tow truck driver and had my car hauled to the dealer (cardinal dodge in louisville, ky).the upper ball joint on the driver side front broke.this car has already been recalled twice before and has been taken in to be repaired as required by the recall for this same issue.thankfully i hadn't made it to the expressway yet.i am so grateful that i did not have this happen to me as i was driving 60 mph.i have two young children and we all could have been seriously injured as they are normally in the car with me every day and it just so happened that they were not in the car yesterday.it happened right after i accelerated after i had come to a complete stop.this is a major safety issue and apparently the poor quality of the chrysler parts needs to be recalled yet again.we have not been happy with the car or the service on the car.please feel free to contact me as i do not feel the cost of therepair of this substandard vehicle should be my responsibility.chrysler needs to stand behind what they make.
I just purchased a 2002 jeep liberty with 30,200 miles still under manufacturer warranty on january 14, 2005. On january 22, 2005 i was pulling in a parking lot and my control arm broke. I found a open campaign on the vehicle id 03v460000. I believe that before a dealership can put a vehicle on their lot to sell they are suppose to check for open campaigns. Could someone please advise me on what should be done.
The contact owns a 2002 jeep liberty. While driving approximately 20 mph, the vehicle suddenly lost power steering. The contact lost control of the vehicle which crashed into a concrete barrier. A police report was filed and the vehicle was towed to an authorized dealer where the bumpers, front lamp lights, fog lights and wheel flare were replaced. The failure mileage was 29,372. The current mileage was 122,000.
Consumer has had to replace shocks, drive shaft, brakes and all four tires since purchase.the tires were worn and the noisy were struts, a constant thumpingsound was heard when the vehicle was in motion, creaking noise were coming from the front of the vehicle when going over bumps due to the front sway bar bushings, the regulator on the passenger door was noisy, the handle on the passenger door was loose, grinding noise on the front passenger side, the passenger front door's weather strip was coming off, loud noise coming from the rear differential bearings, excessive play in the front tie ends, water under the driver's side carpet, rattling in the speaker on the passenger side, when in 4th high and 4th low, the vehicle felt as if it were in neutral, the cigarette lighter was inoperative, the was a squeak in the steering wheel when turning, the engine idled loud, the vehicle would jump when shifting into gear, there was a delay when braking, the axle boot was leaking. *sc
We drive a jeep liberty 2002 which we purchased at carmax in arlington,tx in 2006. Despite having numerous problems with electric windows for which they had to replace under the extended warranty, we began to notice a loud popping sound coming from the front end when we make a hard left or right turn. We took the car to a service mechanic, diagnosed cv axles,ball-joint problems. Attempt made to correct it in several occasions, but the problem re-occurred and getting more worrisome by the amount if time it happened in a day and 7 days/week.we also take noticed that we're not the only one (jeep owners) with this problem, we are tired to take the jeep to repair mechanics and truly, we feel unsafe to drive it on the freeway. What is the solution? will chrysler fix the problem?thanks
I have a 2002 jeep liberty and on oct. 7, 2003, i had an incident in which my steering wheel and tires locked up during a left turn causing me to turn in a full 360 facing the car that was behind me.this was on a tuesday.on friday, oct. 10, 2003, i was making a right turn into a gas station and my car skidded causing me to lose brief control of my car again.i was able to straighten up the car and avoid another 360 and possible collision with gas pumps.luckily, no one was hurt and there was not any property damage in either situation.at this point, i contacted the dealership ([xxx]) who told me it was my tires.i went to goodyear and they said my tires were fine and i should go to the dealership.i called the dealership back and they told me to bring it in and they would check it over but they had not heard of this problem before.they were unable to find anything wrong with my car and i really didn't feel like i received good customer service.my reason for submitting this now is because i have seen articles and my mother heard it on the news that there has been a recent recall on 2002 jeep liberties that might explain what happened.i contacted the dealership tonight and asked them about a recall and they denied that there is one.i am also unable to find it on your sight although the article i read stated it as being released by you.i have been lucky that it has not happened again but i do not feel as safe in my car as i did before the incidents.please contact me and let me know if there is a recall and if not, please document my complaint.the next person may not be as lucky.thank you, [xxx].information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
I moved to a small town.i have received three recall notices. The nearest dealership that can service my jeep continues to tell me " those parts are not available ". After that, no one would bother to even return my emails. I realize they make no money performing a recall, but why am i to be punished? i found a dealership in medford oregon, about 120 miles away, left my information and i am waiting for a response from them. The recall of my ball joints was fixed immediately. I lived in a large area. So now with three new recalls and no one to fix the issues, what can i do? do you have any influence over these dealerships to make them fix the problems?the way it stands now my steering will go out just as my airbag deploys, causing someone to rear end me, and with the new faulty gas tank recall, a collision will ensue thus blowing up my jeep, me, the faulty air bag, and the recalled steering mechanism!i don't look good in " blown up".anything you can do would be helpful.thank you!
I received safety recall j17 for my 2002 jeep liberty. I contacted the dealer on 4-16-10, but was told the dealer had no parts and i should call back in one week. I called 4-23-10 and was told only one part was being shipped per week by the manufacturer. The dealer took name and phone and said they would call. To date, i have not been called, but i noticed i have a noise coming from the front-end of my jeep when the wheel is turned. I don't know if this is related to the recall, but in any event, i cannot believe chrysler is shipping parts for only one vehicle per week to the dealer.
While driving 55 mph steering wheel locked up causing a vehicle collision. Upon impact driver's side air bag did not deploy.vehicle was towed. Dealership was notified, but did not resolve the problem.
My 2002 jeep liberty experienced a front control arm failure.now im told that it is not covered on a recall thatcovered this problem on a recall covering other 2002 models.i can not find anyone to give me an answer why? if this would of happened while driving on the highway this couldof caused loss of steering and could of caused a crash.my main question is, if 43489 vehicles were recalled for the same problem, why isn't my vehicle covered.
While my dealer was test driving my jeep liberty the dash went dead.this had not happened before.i did have a multi-function arm replaced last year because the dashboard lights were flickering and no problems since then.the truck has also pulled to the right since i bought it.the dealer performed multiple alignments at that time and it is still not fixed.
Left front tire fell to the side. Ball joint was broken. Steering was impossible. Vehicle contained male and female parents and two young children. They were on a busy freeway in northern ca.when auto repair people looked at it they found no grease in the joint and the ball had rust all over the top.this is a sealed joint that could not be greased.it looked as though is was not properly greased during original installation.
When i went to turn my car on yesterday it would turn but would not turn the car on.the battery was replaced and still it would not turn on.an investigation into the ignition switch discovered a sing broke part before the tumbler.in order to repair this, the entire steering collumn needs to be replaced.two jeep shops told me this is a common problem, but i haven't seen a recall.a google search brings up hundreds of unsatisfied owners.it could be in the thousands.
2002 jeep liberty loss of steering control at 40 mph. Causing vehicle to swerve right into a ditch and resulting in a rollover accident. Not drivable total loss of vehicle.injury to driver.
We were traveling southbound on i75 at a speed of only approximately 15mph due to a car accident ahead of us. All of sudden my car dropped and i heard a scrap of metal against asphalt. I slowly pulled car over to center median and got my children to the center of the guardrails to keep them safe. Upon expecting vehicle, i noticed that the wheel on the passenger front side of the vehicle was turned away from the car, the molding was detached and the metal that holds the wheel in place was sitting on the roadway. We had to wait for over 3 hours for a tow truck due to needing a tow truck that had a lift, not a flatbed. By the time the tow truck arrived, the dealership was closed and we had to be towed to a repair shop that could have the repairs completed for us by saturday afternoon. It turned out to be the ball joint nut fell off of the bolt that holds it in place. The entire ball joint needed to be replaced as well as lubricated. The repair person checked the other side and suggested we take to have inspected, as it did not have a cotter pin to hold the nut onto the ball joint assembly.the total cost for the replacement was $240.because of our speed, no one was hurt.due to the facts known about the jeep liberty, i was thankful we were not traveling at the posted speed limit of 70mph or we would have had a vehicle turn over and possible injuries or death. I have photos as well as receipts showing this issue.
The contact owns a 2002 jeep liberty. The contact stated that there was a clunking noise heard when driving over road bumps. In addition, the vehicle would sway back and forth abnormally. The failure occurred when driving at various speeds. The vehicle was taken to an independent mechanic where the contact was informed that the upper ball joints needed to be replaced. The contact was also informed that due to the upper ball joint failure, the lower ball joints were also being damaged. In addition, the tie rods were worn. The vehicle was not repaired. The contact stated that the vehicle was previously repaired under nhtsa campaign id number 03v460000 (suspension:front:control arm:lower ball joint). The manufacturer was notified of the failure and the contact was informed that the vehicle was not included in the recall associated with nhtsa campaign id number 09v119000 (suspension:front:control arm). The failure mileage was 123,000.
I reported a noise during operating my jeep liberty, ltd. 4 wd over bumps and turns. I purchased the vehicle with 5 miles on 8/13/2002. 3/21/2003 at 11638 miles, the service shop made a warranty claim - lubed the bushings. 4/28/2003 at 12932 miles, the service shop made another warranty claim -sleeve & strap was replaced. 2/9/2004, at 25045 miles, the service shop made yet another warranty claim -replaced the sway bar bushings & links. I also had lower ball joints replaced for a recall. 4/16/2004, service shop repositions the ft shield at ft suspension. The noise never went away. At the service shops advice, i needed to bring it in if the noise became worse.yeah right! two other mechanics suggested steering/suspension related. On 4/09/2006, i had my car inspected by the dealership service once again for the worsen noise. The service team replaced the rear center ball joint at a cost of $276.17 and returned my vehicle. With my warranty running out, the service team has supposedly found more serious part changes, of course.on 6/15/2006, the service team replaced the lower ball joint due to wear and repaired a leak in my tire at the cost of $224.05. I also have noticed vehicle pulling to the right. In addition to having paid for services with my warranty still effective, i have further developed other serious car issues. I have a leak in my rear differential and my brake light & abs lights are on. I had to stop at a service station to fill my tire from 10 psi! although the service department would like me to bring back my car, i do not believe they have the experience for a fourth visit. On my last trip to the dealership, i had requested that if there are any parts replaced to please save the old part. Upon my pick up of the vehicle, i did not receive these parts. I have purchased an extended warranty end of july for 1,600.00 just in case.
3rd time work on a ball joints recall job that cause damage to brakes, tie rods ,rack n pinion,rotorsand most of the suspension system.
Service for a recall, failure to perform recall servives as stated in recall agreement.received recall notice dated 9/27/06, immediately called dealer to set-up appointment.told by dealer that parts were on back-order.on 10-30-06, again contacted dealer, again told parts weren't available.requested lower-ball joints to be inspected, as vechicle is driven by wife (8 months pregrant) and 7 year child also travels in vechicle.told that dealership couldn't do, as it wasn't part of the recall procedures.
Front passenger side wheel is making a very loud noise everytime i turn the wheel,brought it to 3 different mechanic could not figure it out, my engine light was on because of the fuel tank as well as air bag sign..called the chrysler dealer they gave me a 2 months waiting period. ..
The contact owns a 2002 jeep liberty. The contact stated while driving approximately 50 mph, the power steering failed the vehicle was not taken to a independent mechanic. The vehicle has not been repaired. The manufacturer was notified of the failure. The approximate failure mileage was 97,850.updated 09/02/14*lj
I was attempting to slowly reverse out of a parking space when i heard a really loud noise and my vehicle jolt. I stopped and placed the vehicle on park, i got out of my vehicle and check the outside and under the vehicle and did not see anything out of the norm. However, when i again put the car on drive, the noise became louder and my vehicle jolted. I proceeded to very slowly park the car again and turn off. When the tow trucker driver arrived and looked at the vehicle, he said that the ball joint had somehow had separated or broken off from its connection. He said that in order to tow it, he would have to slowly move it onto his truck and in doing so the tire will come off all together which would cause damage to thefront end of the vehicle. As he said, the jeep titled forward and crackedand broke the front end plastic tire cover. I proceeded to get the vehicle towed to my house, then researched recalls on jeeps and found out that my car had a recalls on it. I then got my vehicle towed to a chrysler/jeep dealer in downey ca, where we where told that they would fix the recalls but would not fix the damage on the outside of the vehicle. [xxx] the service employee, said that we should have taken the car to a dealership sooner to get fix, i let him know that yes i would have if i had known it had a recall. The damaged that happen to the front end of the vehicle was a direct result of the ball joint recall and it should be covered and fix by the chrysler/jeep dealership without charge. If the ball joint issue would of happened while in the street or the freeway, myself and others could have been seriously hurt or killed, so i don't understand why the dealership is not willing to cover the full damage of my vehicle when in reality it could have been far worse and they would have been held accountable.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Key would not turn on car. Opened up steering column to find small rod that pushes button on ignition was broken. Jeep dealership says cannot replace rod has to replace entire steering column.
The front drive shaft and differential assembly locked up causing the car to shake violently and smoke from oil coming from the busted seal . Luckily the driver was able to stop immediately on a busy interstate.this is very uncommon according to 2 dealers and 3 repair garages, obviously a defective part. There had been no leakage in the past 2 months or shaking/swaying when driving at any speed checked and there has been a back order on this part from dodge for the past 3-4 months so there seems to be a problem. We were lucky this defective part did not cause a terrible accident i called chrysler they said this has not been recalled, but reiterated this was very uncommon.
Jeep liberty pulls to right, will stop dead in its tracks while in drive, hard to control, thumping noise, metal to metal grinding from front end, seat belts do not work properly, hard to start, front seat covers rippled, paint peeled on hood, tailgate, breaks only work some of the time, shakes and hard to control on speed above 35 mph, all interior weather stripping came off.same complaints from 1/7/03 ball joints replaced on recall on 1/10/03 still had pulling to right problems, shaking,. Weather stripping all fell off on interior of car, acts like wheels are binding.3/4/03 same complaints pulling to right, stops dead in its track, hard to control, wheels bind, dealer could not duplicate complaints (did not write up work order)3/27/03dealer installedinterior weather stripping, same complaints as 1/10/03,3/4/03.again on 6/2/03 took jeep liberty to dealer took a test drive could not verify complaints.did not write up a work order.1/16/04 jeep liberty hard to start, pulls to right, jeep shakes & vibrates hard to control, seat belts do not work, seat rippling, car stops dead it its tracks,dealer fixed lower ball joints again on 2/13/04 at 23,850 miles.2-13-04 picked up car from dealer still had same problems" dealer stated " this is how jeeps drive"they are nuts!11-04 dealer took test drive was still having problems claimed everything okay. Did not right up a work order.5/27/05 had massive problems brakes would go to the floor, sometime would work and other time not.took to nearest brake place pads, okay, but wheel cylinder leaked. Claim it could be a intermittent failure of master cylinder, called dealer ship no part available.7/5/05 took to dealer again with same problems,r they had not even looked at it.removed jeep and took to private auto placed,ut with intermittent problems you could replace most of the parts on the car & you may not cure the problems.
Consumer was traveling about 70mph onhighway and without prior warningpart of steering wheel fell on his feet while he was driving,and part of itwas stuck under theaccelerator pedal. Dealershipwas aware of problem.
The dealer advised me that the pulling to the right is a charistic of vehicle and no solutions at this time.this pull is a constant pull and requires that we hold the steering wheel tightly towards the left to compensate for the right pull.this is a hazard and can easily cause over correction on turns because you are trying to compensate for the pull. Dt
While driving at 35 mph, the consumer lost power steering.the vehicle rolled over three times.the jeep was taken to the dealership but the problem had not been resolved.the consumer suffered injuries and was hospitalized.s. Kvaraitis was the driver. *scc
2002 jeep liberty that was totaled when the power steering went out customer states that she is now without transportation due to faulty parts and wants some kind of solution**ccthe consumer received 2 recall letters in the mailafter her accident.both notices stated that the vehicle needed to have the ball joints repaired.the consumer contacted the manufacturer and informed them of the accident chrysler stated they were sending a representative out to investigate the vehicle. The consumer stated the representative assessed there was nothing wrong with the lower ball joint, airbags, or steering to cause the accident. The consumer further stated she spoke with the garage where the vehicle was located and stated no one ever came to check the vehicle over.
While driving electrical system stopped functioning ,causing the vehicle to lose brake power/power steering/lights, and engine stalling.dealer has not determined the cause ofproblem.
Vehicle was hit above rear passenger tire and rolled over, total loss.
I noticed that my power steering had been making a loud sound.i got it checked out and the dealership mentioned that it was okay.a few months later my power steering went out completely.i had another place check my jeep out and they found that the power steering high pressure hose had a crack in the metal part of the hose, all of the fluid had leaked out and they had seen nothing like it before.
Dt*:the contact stated fluid started leaking from the vehicle.an independent repair shop determined the power steering hose needed to be replaced.
Was backing vehicle up and noticed a belt in driveway. Stopped vehicle andpicked belt up. Once in vehicle, was not able to steer. Vehicle towed to dealer, andwas informed by mechanic that steering belt had become dislodgedandfell off.
While driving on the highway, i pulled onto an exit ramp going approximately 45 mph entering the second turn of the exit ramp, the power steering failed, inhibiting the car steering dramatically. Was lucky not to loose total control of the vehicle.
Ongoing wheel alignment problems with 2002 jeep liberty.vechicle pulls to the right, so vehicle is misaligned to pull left to compensate for vechicle pulling to the right.i had the jeep in 3 times in a one year period and still pulls to the side. I believe that this is a serious enough problem to cause an ongoing safety issue and an ongoing repair bill for me.
My girlfriend and i own a 2002 jeep liberty which we recently took to the dealer for a ball joint recall. When we took the vehicle to the dealer i asked the service manager if the car would be re-aligned and he said that will be $100 extra. I can't understand how chrysler corp. Can let a customer walk into a dealer with a perfectly aligned vehicle and leave with a car that is totally out of alignment. How is this fixing a "safety" problem that chrysler created? how can chrysler put safety in the wallets of it's customers?? we ended up taking the vehicle down the street to our local mechanic that did the alignment for $50. I contacted chrysler re-call dept and they denied my $50 re-imbursement. Should i get a lawyer involved in this matter? i am just looking to make an suv safe for all in the future.there are so many case out there of suv's flipping over due to bad tires, defective front end parts etc.. What should i do? any advise would be greatly appreciated. Sincerely [xxx].information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
While driving turned right at a stop sign and heard a loud pop.consumer lost steering, and crashed into a ditch.vehicle checked by dealer who advised consumerofa broken spindle.
The front end of my 04 jeep liberty (39,527 miles; vin # [xxx]) began to make loud squeaking noises. I took it into the dealer who diagnosed the noise as front upper ball joint failure! the repair cost $655.20 and car rental cost an additional $89.99. Previously, this jeep model was factory recalled for front bottom ball joint replacement, which i had performed at 26,887 miles.i contacted the daimlerchryler customer assistance center who refused to pay for the repairs. I wrote a letter to the same customer assistance center and again i was refused. I have a hard time believing that the upper ball joints are notdefective, also. This is a jeep which has never been driven off of a paved road! you would think that the suspention components on a jeep would be heavy duty and would last a very long time. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)
My daughter's 2002 jeep liberty's driver's side front tie rod assembly sheered in half causing my daughter to hit another vehicle. My daughter also sustained a closed head injury as a result of the incident. This incident occured thusday february 6, 2003. Her leased 2002 liberty will be 1 year old may 2003.
While driving at highway speed, the front axle broke and caused the right tire to blow. Consumer loss control of the vehicle and causedanaccident. Dealer has been notified. Mrupon inspection, it was found that the tie rod was also cut in half.*jg...
The jeep was being driven by a family member.she was driving straight on hwy 99 and felt the front right side drop a little and heard a squealing tire.it then began to swerve side to side growing increasingly out of control until it spun and hit the center median coming to rest in the fast lane.the body shop found a broken tie rod end lower ball joint and bound knuckle it the front.some of that would be from the impact on the guard rail.chp identified the cause of collision as mechanical failure.there was a recall on the lower ball joints and i had that work done at the dealer.all work on the jeep was done by the dealership.i have contacted daimler chrysler and they are sending some one to look at it.
Ltr re recalls on her daimler chrysler purchased back in august 13, 2001.the consumer stated the vehicle has been recalled more than 3 times and supposedly fixed over 6 times regarding the ball joints.the consumer had an accident. The ball joint broke while the consumer was attempting to park. The radiator was leaking at the seam. The right front hub bearing was noisy. The cd changer would skip after a few songs. The dealer found an internal fault. There was a heavy crunchy noise when driving, stopping and making turns. The front stabilizer/sway bar was replaced.the rack and pinion was leaking.
The contact owns a 2002 jeep liberty. The contact received notification of nhtsa campaign id number 13v252000 (fuel system, gasoline , structure) and the part needed was unavailable to perform the repair. The manufacturer was notified and they could not provide an expected date for the remedy part. The contact had not experienced a failure. Updated 5/27/14
Learned thru internet search that there are 2 recalls on my 2002 jeep liberty:(1) unwarranted airbag deployment and (2) possible gas tank explosion if rear-ended.i called the jeep customer service line and talked to a matt, who confirmed both recall items.he said i would receive a letter from jeep telling me how to proceed, but that at this time the parts needed to fix both recall problems were back-ordered.so i am driving a car in which the air bags might explode at any time (my airbag light comes on and off at will) and if i am rear-ended there is a good likelihood that my gas tank will explode.what am i to do if one of these occurs while i'm waiting for the jeep notification and/or replacements part to be in stock?i am afraid to drive my car now, but have no other options available.what do i do?
The contact owns a 2002 jeep liberty. The contact received a notification for recall nhtsa campaign number: 13v252000 ( fuel system, gasoline , structure ). However, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 10/29/14
2002 jeep liberty.consumer writes in regards to occupant restraint control module filter circuit and fuel tank leakage recall notices.the consumer was informed the parts were not available, and she would be notified of the availability. The consumer stated too much time has elapsed, since she received the recall letter in sept 2013, and jan 2014.
The contact owns a 2002 jeep liberty. The contact stated that the warning lamp illuminated. The contact received notification of nhtsa campaign numbers: 13v252000 (fuel system, gasoline, structure), 15v046000 (air bags) and stated that the parts were not available within a reasonable timeframe. The dealer was unable to provide a specific date when the parts would become available. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repairs. The contact had not experienced a failure.
2002 jeep liberty.consumer writes in regards to rear structure reinforcement recall.the consumer received three recall notices. However, each time he called the dealer, he was informed the parts were not available. Updated 08/27/14
The contact owns a 2002 jeep liberty. The contact stated that he received notification of nhtsa campaign number: 13v252000 (fuel system, gasoline , structure) but was unable to have the vehicle repaired because the part was not available. The contact stated that the manufacturer had surpassed a reasonable timeframe to initiate the recall repairs. The manufacturer was made aware of the contact's concerns. The contact had not experienced a failure. The vin was not available.
The vehicle was involved in a roll over accident.
Consumer has had to replace shocks, drive shaft, brakes and all four tires since purchase.the tires were worn and the noisy were struts, a constant thumpingsound was heard when the vehicle was in motion, creaking noise were coming from the front of the vehicle when going over bumps due to the front sway bar bushings, the regulator on the passenger door was noisy, the handle on the passenger door was loose, grinding noise on the front passenger side, the passenger front door's weather strip was coming off, loud noise coming from the rear differential bearings, excessive play in the front tie ends, water under the driver's side carpet, rattling in the speaker on the passenger side, when in 4th high and 4th low, the vehicle felt as if it were in neutral, the cigarette lighter was inoperative, the was a squeak in the steering wheel when turning, the engine idled loud, the vehicle would jump when shifting into gear, there was a delay when braking, the axle boot was leaking. *sc
I received a recall notice several times over the past 1-2 years to get a trailer hitch put on ! after each notice i received i called a local chrysler dealership,bernard's chrysler of new richmond wi. Each time i called to set up an appointment, they told me they had to order the trailer hitch and when it comes in they would call and we will schedule an appointment! this has gone on for 1-2 years with them never calling back to say they have the hitch in! i just hope we are not involved in a crash where this will turn into a legal issue....updated 05/14/15 recall was completed on april 30, 2015, after waiting almost three years. Updated 12/22/2015
The contact owns a 2002 jeep liberty. The contact received a recall notification for nhtsa campaign number: 13v252000 (fuel system, gasoline and structure) and stated that the part needed for the repair was unavailable for months. The dealer did not provide a specific date for when the part would become available. The manufacturer was notified. The contact had not experienced a failure.updated 10/23/2014*ljthe consumer stated the vehicle was repaired under the recall. Updated 4/21/15
The contact owns a2002 jeep liberty. The contact stated that she received notification of nhtsa campaign numbers: 13v252000 (fuel system, gasoline , structure) and 12v527000 (air bags). The contact stated that both recall campaigns had surpassed a reasonable time for repair. The dealer stated that the parts were not available for them to complete the recall on the vehicle. The manufacture was not notified. The contact had not experienced a failure. Updated 3/14/14
The contact owns a 2002 jeep liberty. The contact received notification of nhtsa campaign numbers:13v252000 (fuel system, gasoline, structure) and 15v046000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2002 jeep liberty. The contact received a recall notice for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure); however, the part needed for the repair was unavailable. The manufacturer was not notified. The contact had not experienced a failure.
2002 jeep liberty. Received three recall notices for vehicle needing a trailer hitch for safety. However, the consumer was unsuccessful at getting the vehicle fixed, due to lack of parts. *ta
Complaint against chrysler group.recall n46/nhtsa 13v-252: re: "the fuel tank on your vehicle has a chance of experiencinga fuel leak during certain types of rear end collisions.fuel leakage in the presence of an ignition source can result in a fire." i have called chrysler group 1 x in august 2014 (beginning of recall), november, january and 02/16/15. They have failed to get my parts to the local dealer in a timely manner, therefore putting me at risk of a rear end collision ignition of flames.i need these parts sent to my local dealer immediately.my local dealer is only getting parts at the rate of 5 pieces per week, to fix the more than hundreds of thousands of customers.that is chryslers fault.not the dealers.i waited to speak w/chrysler, on the phone for 1 hour &25 minutes on 02/16/15, trying to get this resolved.it was the customer service dept, for this particular recall.i never got to speak w/a live person.this is unacceptable.i need my parts sent to my local dealer immediately....updated 05/14/15 the consumer stated the vehicle was repaired. Updated 05/28/15
While driving 35 mph around a curve the vehicle tipped over on two wheels without warning while on dry pavement.nlm
The contact owns a 2002 jeep liberty. The contact received a recall notification related to nhtsa campaign number 13v252000 (fuel system, gasoline , structure) but was informed that the parts were unavailable. The manufacturer was notified. The contact had not experienced a failure.
The contact owns a 2002 jeep liberty. The contact stated that the driver side air bag warning light illuminated. The vehicle was taken to a dealer where it was serviced under nhtsa campaign number:12v527000 (air bags). The vehicle was taken back to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 95,000. In addition, the contact received notification of nhtsa campaign number:13v252000 (fuel system, gasoline , structure) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.updated 5/15/15
When the consumer placed the key in the ignition, the vehicle failed to turn over, it was discovered the started had failed. The brakes made a noise when they were applied. The dash made a rattle noise when the weather was cold.
The contact owns a 2002 jeep liberty. The contact received a recall notice for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure); however, the parts needed for the repair were unavailable. The dealer and manufacturer were contacted on multiple occasions and could not provide an estimated arrival date for the parts. The contact had not experienced a failure.
The contact owns a 2002 jeep liberty. The contact received notification of nhtsa campaign numbers: 06v28000 (suspension), 09v119000 (suspension), 12v527000 (air bags), 13v252000 (fuel system, gasoline, structure ), and 15v046000 (air bags); however, the parts were not available within a reasonable timeframe to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. The contact was not experiencing a failure.
2002 jeep liberty trailer hitch recall. Consumer unable to get part for vehicle through dealer. Recall has been issued.but, no response from the chrysler group. *ta
2002 jeep liberty.consumer writes in regards to parts not available to complete recall.the consumer referenced recall 15v046000, 12v527000 and 13v252000.
On february 16, 2005 while traveling eastbound i-80 in salt lake city i hit some black ice and lost control of my 2002 jeep liberty.i was traveling freeway speeds and had a front impact along with a driver side rollover and a slide of approximately 100 yards.all of the emergency personnel that responded to my accident voiced shock and concern that none of the airbags deployed.further, i have heard that if the g-force was not great enough to deploy the side airbags, the jeep should not have rolled (i have no idea if that is true).i had, and still have, serious concerns about why my airbags did not deploy and do not trust that in the event of another accident they would deploy, regardless of the severity.i contacted jeep and asked them to look into it.they did do some investigation.however, i was told that because my jeep was not preserved for their inspection there was nothing they could do.i have sent them several e-mails explaining that i do have photo that document the damage and show that the airbag did not deploy.they have just disregarded my complaints.i also have concerns about the ease in which my jeep rolled over.this concern has also been dismissed.i would like to know that my family is going to be safe if anther unfortunate accident occurs.
2002 jeep liberty.consumer writes in regards to vehicle has several recall notices.the dealer informed the consumer, the parts were not available.
The contact owns a 2002 jeep liberty. The contact referenced nhtsa campaign id number 13v252000 (fuel system, gasoline , structure) and stated that the part needed was unavailable to perform the repair. The dealer was unable to provide an expected date for the remedy part to become available. The manufacturer was notified of the problem. The contact had not experienced a failure.updated 5/27/14
The contact owns a 2002 jeep liberty. The contact stated while driving approximately 50 mph, the power steering failed the vehicle was not taken to a independent mechanic. The vehicle has not been repaired. The manufacturer was notified of the failure. The approximate failure mileage was 97,850.updated 09/02/14*lj
The contact owns a 2002 jeep liberty. The contact received a recall notification for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure); however, the part needed to repair the vehicle was unavailable. The dealer was unable to provide an expected date for when the part would become available. The manufacturer was notified. The contact had not experienced a failure.
2002 jeep liberty consumer is seeking reimbursement the consumer stated the hitch was approved using a specific code. However, the reimbursement claim was denied under the pretext, the part was not an oem approved hitch, but at present deemed ok to do the job. The consumer stated when the hitch was installed, chrysler did not have an approved manufactured hitch, as the recall did not exist back in 2006.
The contact owns a 2002 jeep liberty. The contact received a recall notification for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure) and stated that the part needed for the repair was unavailable. The dealer was unable to provide an expected date for the part to become available. The manufacturer was notified. The contact had not experienced a failure. Updated 12/9/14 updated 06/1/2015
The contact owns a 2002 jeep liberty sport. The contact received notification of nhtsa campaign number: 13v252000 (fuel system, gasoline, structure); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue.updated 02/18/15*ljthe vehicle was repaired. Updated 02/19/15
The contact owns a 2002 jeep liberty. The contact received a notification of nhtsa campaign id number: 13v252000 (fuel system, gasoline, structure) and stated that the remedy part was unavailable to perform the recall repair. The dealer was unable to provide an expected date for the part to become available. The manufacturer was not notified of the issue. The contact had not experienced a failure.updated 08/04/2014*lj
The contact owns a 2002 jeep liberty. The contact stated that the vehicle was taken to a dealer to be serviced under nhtsa campaign number: 13v252000 (fuel system, gasoline, structure) however, the technician stated that due to excessive rust and corrosion the recall remedy could not be performed. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 160,000. The vin was not available.
2002 jeep liberty - flip up glass and/or rear hatch door sometimes do not close due to lock/latch problem.
2002 jeep liberty.consumer writes in regards to fuel leak recall notice and vehicle frame corrosion problems.the consumer stated when the parts for the recall finally arrived, she was informed the recall could not be performed because the frame was corroded. The dealer stated to repair the frame would be an additional cost.recall # 13v252000.
Jeep liberty renegade skids and have tendency to slides quite often and especially during rain.
The contact owns a 2002 jeep liberty. The contact received notification of nhtsa campaign number: 13v252000 (fuel system, gasoline, structure); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
The contact owns a 2002 jeep liberty. The contact received notification of nhtsa campaign number: 13v252000 (fuel system, gasoline, structure); however, the part was not available to do the repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2002 jeep liberty. The contact received a recall notification for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure); however, the parts needed for the repair were unavailable. The manufacturer was notified. The contact had not experienced a failure.
Vehicle rolled over when black ice was hit, design of vehicle being reason for rollover. *mr the vehicle was on cruise control, when the vehicle a patch of black ice and caused the consumer to lose control of the vehicle.the vehicle then went into a ditch (sideways & backwards), then had come to rest on it's wheels.the consumer felt this occurred due to the vehicle being built too high and was hard to control in extreme weather conditions.refer to 10884096. *scc
2002 jeep liberty.consumer writes in regards to fuel tank recall notice.the consumer submitted an illegible receipt.
The contact owns a 2002 jeep liberty. When the vehicle was started in warm weather, the air bag warning light continuouslyilluminated. The failure recurred on several occasions each time the vehicle was started in warm weather. The contact received notification of nhtsa campaign numbers: 12v5270000 (air bags),13v252000 (fuel system, gasoline , structure), and 15v046000 (air bags); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the failure. The approximate failure mileage was 100,000.
The contact owns a 2002 jeep liberty. The contact received notification of nhtsa campaign numbers: 12v527000 (air bags), 13v252000 (fuel system, gasoline, structure), and 15v046000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.update 01/13/16 maupdated 02/05/16*ljupdated 02/10/16., updated 03/23/18
The contact owns a 2002 jeep liberty. The contact stated that she was very concerned for her safety since the parts were still not availablefor recall nhtsa campaign number: 13v252000(fuel system, gasoline , structure). The dealer and manufacturer were notified of the delay. There are no failures at this time. The current mileage was 113,000.
The contact owns a 2002 jeep liberty. The contact received a recall notification for the fuel system, gasoline, structure; however, the part needed to repair the vehicle was unavailable. The manufacturer was notified. The nhtsa campaign number was unavailable. The contact had not experienced a failure.
The contact owns a 2002 jeep liberty. The contact stated that the vehicle was serviced under nhtsa campaign number: 13v252000 (fuel system, gasoline, structure). The contact mentioned that the dealer only visually inspected the rear mounting bolts and failed to replace them. Both the dealer and manufacturer were made aware of the situation. The vehicle was not repaired. The vehicle had not experienced a failure.
The contact owns a 2002 jeep liberty. The contact received notification of nhtsa campaign numbers: 13v252000 (fuel system, gasoline, structure) and 15v046000 (air bags); however, the part to do the repair was not available. The dealer placed the contact on a waiting list several months ago and had not heard anything. The contact stated that the manufacturer exceeded a reasonable amount of time to deliver the part. The contact had not experienced a failure.
On 20 may 14, vehicle was brought to waldorf (maryland) darcars (chrysler jeep) after dash air bag icon came on steady. I was told that air bag would not deploy as long as the icon was lit. Occ. Rstr. Control module #56010501-ag needed to be ordered ($266.00 for part only), but the dealership already had 22 on back order....22!...at a single dealership!so now i have to ride around w/o an operable air bag until chrysler comes through with this critical part.makes you wonder how prevalent this problem is.
The contact owns a 2002 jeep liberty. The contact received notification of nhtsa campaign numbers: 15v046000 (air bags) and 13v252000 (fuel system, gasoline, structure), but the parts were not available within a reasonable timeframe to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. The contact was not experiencing a failure. Updated 11/12/15*lj updated 1/4/2016
The contact owns a 2002 jeep liberty. The contact received a notification for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure); however, the parts needed were not available. The dealer was contacted several times, but was unable to provide a timeframe for when the parts would become available. The contact stated that the manufacturer exceeded a reasonable amount of time to do the repairs. The manufacturer was not made aware of the delay. The contact had not experienced a failure. The vin was not available.
The contact owns a 2002 jeep liberty. The contact stated that he attempted to have the vehicle repaired under nhtsa campaign number: 13v252000 (fuel system, gasoline , structure ) but was informed that the parts were not available. The contact felt that since the failure was reported in june of 2013, there should have a remedy available before march of 2014. The contact had not experienced a failure.
The contact owns a 2002 jeep liberty. The contact stated that the repair for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure) exceeded a reasonable amount of time. The manufacturer and dealer were made aware of the failure. The dealer stated that the parts were not available for repair. The vehicle was not repaired. The contact had not experienced a failure.
The contact owns a 2002 jeep liberty. The contact received a recall notification for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure); however, the dealer stated that the parts for the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The vin was unavailable. The contact had not experienced a failure.
The contact owns a 2002 jeep liberty. The contact received a recall notification for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure); however, the part needed to repair the vehicle was unavailable. The manufacturer was not made aware of the failure. The vin was unavailable. The contact had not experienced a failure.
The contact owns a 2002 jeep liberty. The contact received a recall notice for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure); however, the parts needed for the repair were unavailable. The vin was unavailable. The failure mileage was 100,000.
The contact owns a 2002 jeep liberty. The contact received a notice for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure) and stated that the parts were unavailable. The dealer stated that there was a waiting list; however, the contact has been waiting for an unreasonable amount of time. The manufacturer was not notified of the issue. The contact had not experienced a failure.
I am experiencing a rattling sound when driving uphill or downhill through driveway, traveling 5-20 miles an hour.i took my jeep 2002 liberty 2wd to get serviced and received recommended repairs:prosteer control arm with ball joint upper center, remove and install propeller shaft to replace universal joints on both ends, rear wheel bearings, tail pipe is welded to muffler, muffler does not meet design specifications and should be replaced due to exhaust leak as well, remove rack and pinion, complete rack as does not meet design specifications and is leaking. I was driving about 25 mph and my rear right side tire was smoking profusely.i pulled over and noticed the gray smoke from my tire.i took the car to check the rear breaks. They were fine but was told that i had a leak from the exhaust pipe which dripped on to that area.the car has 75,806 miles.i was told that i could loose control of vehicle and entire area can collapse during traffic due to these issues. Aside from these issues, i am experiencing a whistling sound, problems with rear drivers side passenger power window regulator which produces grind-like sound. The window came off and i was told that i needed a new regulator for the window. I'm also experiencing a red stain in engine oil drippage on ground. Finally, strange odor from car -odor continues to be present whether i wash the carpets and seats (smells like mold/mildew or skunk).
The contact owns a 2002 jeep liberty. The contact stated that he attempted to have the vehicle repaired under nhtsa campaign number: 13v252000 (fuel system, gasoline , structure) but was informed that the parts were not available. The contact felt that since the failure was reported in june of 2013, there should have been a remedy available before march of 2014. The contact stated that the manufacturer had exceeded a reasonable time for repair.the contact had not experienced a failure.
The contact owns a 2002 jeep liberty. The contact received notifications for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure) and nhtsa campaign number: 12v527000 (air bags). The parts needed were not available for over a year. The dealer was uncertain when the parts would become available to service the vehicle under the recall. The manufacturer was not notified. The contact had not experienced a failure.
Went to dealer to have recall notice n46/nhtsa 13v-252resolved."chrysler intends to inspect your vehicle and install an original equipment manufacturer (oem) trailer hitch where appropriate, free of charge (parts and labor) to better manage crash forces in low-speed impacts.wanted to have this recall notice, as well as others addressed but, dealer claims that parts are unavailable in order to satisfy the recall notice.a trailer hitch is unavailable 7 months after a recall notice???!!!!.i bet if i brought it in to have a trailer hitch installed, they'd take it right in and charge me for it.this is way beyond a reasonable time for repair.would like this and all other recalls associated with this car addressed asap! thank you.
The contact owns a 2002 jeep liberty. The contact received notification of nhtsa campaign numbers: 12v527000 (air bags), 13v252000 (fuel system, gasoline, structure), and 15v046000 (air bags) however, the parts needed to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
I am writing to you because of serious concerns about the 2002 jeep liberty i purchased in may of 2002 from don bessette in minot, nd.i purchased the vehicle 8 months and 7,000 miles after the vehicle originally went into service which was september 11, 2001.overall the vehicle has been nothing short of a nightmare. I am unable to keep tires on the jeep because it continues to come out of alignment. The vehicle pulls to the right. I have taken it in several times to two different jeep dealers and no one has been able to fix the problem.i have had 4 sets of goodyear tires on the front of the jeep and the vehicle only has 28,000 miles on it!all of which continue to be damaged by the jeep.even after the recall of the ball joint in the front end which was replaced i continue to have the problem.the jeep has been aligned more times than i can count, yet i still have the same problem, time and time again.the vehicle is dangerous to drive because it wants to jump all over the road. Chrysler has not been able to fix this problem even after 6 trips to the dealer.the vehicle pulls to the right, ruins the tires then is knocked out of alignment.its a vicious circle.they blame it on the tires even though i have proven four times its the jeep that ruins the tires.not only have i had to deal with this dangerous jeep because of not being able to keep it aligned i have also had to deal with water and mold inside the car for the past year.i have had the jeep at a chrysler dealership six times over the past year and each time i continue to leave the dealership in a 2002 jeep that is all over the road, new tires that are cupped and that reeks from mold and mildew. Chrysler continues to ignore my concerns after multiple attempts to get the jeep fixed.i asked recently how to escalate the issue and i was told i couldnt.meanwhile the jeep is still under warranty.
Item #1 occupant restraint control (orc).i am chagrined with the tardiness of jeep/chrysler motors corporation in their tardy compliance with this recall (12v-527).originally issued on january 3, 2013, my daughter (former owner of this vehicle) visited a jeep dealer in washington dc.they said "no parts are yet available...we will contact you when they are".at a later day (may 2013) my daughter visited the local jeep dealer (courtesy motor sales, inc., altoona pa) and inquired about the problem...again "we cannot get the parts, they are not available".i purchased the vehicle from my daughter and have visited courtesy motor sales twice since i purchased (latest august 27, 2013) with the same answer "we don't have the parts available and we will contact you when they arrive"!it is inconceivable that replacement parts are not being made available for this very dangerous problem!at the present time i am unable to drive the vehicle as the air bag light is now on constantly and the recall notes that ....."a damaged computer chip could cause the airbag light to illuminate, followed almost immediately by an inadvertent deployment of the front airbags (liberty and grand cherokee)......". The recall notice continues by stating that"inavertent deployment of the airbags may increase the risk of injury and the possibility of a vehicle crash". How many more injuries and possibilities of crashing must it take to get action on this? in conclusion, i cannot understand why your recalls are not being "tended to"in an expedient manner.i am getting "lip service" and you are being ignored.if either of these recall problems do happen, both your organization (for not enforcing in a timely manner) and chrysler motor corporation (for delaying remedy) will be the responsible parties.
The contact owns a 2002 jeep liberty. The contact stated that nhtsa campaign id number: 13v252000 (fuel system, gasoline , structure) had surpassed a reasonable amount of time for repair. The dealer stated the part was not available. The manufacture was notified of the failure. The vehicle was not repaired. The contact had not experienced a failure.
Design problems with windows on 2002 jeep liberty.*mr the rear swing flip up window was unsafe.every time the rear gate was opened, the window would swing open.there was no handle on the window.(must firmly place hand on window to shut)when it rained, the window would become extremely slippery and have to be held firmly to lock.the vehicle also made a loud wind noise when driven at 45 miles per hour. *scc the consumer stated the vehicle did not get good gas mileage
The contact owns a 2002 jeep liberty. The contact received a recall notice for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure) in january of 2012. Since that time, the dealer has stated that the parts were unavailable to repair the vehicle. The contact had not experienced a failure.
The contact owns a 2002 jeep liberty. The contact received a recall notification for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure); however, the part needed for the repair was unavailable. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The anti-glare coating on the dashboard is peeling off and dramatically increasing the glare to the driver. *la
The contact owns a 2002 jeep liberty. The contact stated that she attempted to have the vehicle repaired under nhtsa campaign number: 13v252000 (fuel system, gasoline , structure) but was informed that the parts were not available. The contact felt that since the failure was reported in june of 2013, there should have been a remedy available before april of 2014. The contact stated that the manufacturer had exceeded a reasonable time for repair.the contact had not experienced a failure.
The contact owns a 2002 jeep liberty. The contact stated that when the vehicle was taken to the dealer for an unrelated repair, the technician discovered that the rear frame bolts were severely rusted. The vehicle was repaired. The manufacturer was not notified of the problem. The failure mileage was 84,651.
The contact owns a 2002 jeep liberty. The contact stated that he attempted to have the vehicle repaired under nhtsa campaign number: 13v252000 (fuel system, gasoline , structure ) but was informed that the parts were not available. The contact felt that since the failure was reported in june of 2013, there should have been a remedy available before april of 2014. The contact stated that the manufacturer had exceeded a reasonable time for repair.the contact had not experienced a failure.
The contact owns a 2002 jeep liberty. The contact received a recall notification of nhtsa campaign id number 13v252000 (fuel system, gasoline , structure), however, the part needed was unavailable to perform the repair. The manufacturer was notified. The contact had not experienced a failure.
Tl - the contact owns a 2002 jeep liberty.the contact received a recall notice for nhtsa campaign number: 13v252000 (fuel system, gasoline, structure); however, the part was unavailable and the dealer did not know when it would arrive.the manufacturer was not notified.the contact had not experienced a failure.jcc
The contact owns a 2002 jeep liberty. The contact received notification of nhtsa campaign id number: 13v252000 (fuel system, gasoline and structure) but was informed by the dealer that the part needed to complete the repair was not available. The manufacturer was also contacted and could not provide a reasonable timeframe for when the vehicle would receive the repairs. The contact had not experienced a failure.
The contact owns a 2002 jeep liberty. The contact received notification of nhtsa campaign numbers: 06v28000 (suspension), 09v119000 (suspension), 12v527000 (air bags), 13v252000 (fuel system, gasoline, structure ), and 15v046000 (air bags); however, the parts were not available within a reasonable timeframe to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. The contact was not experiencing a failure.
Driving down street with no stop signs out of corner of eyes i saw a silver car speeding through a stop sign luckily i saw it early and slammed on my brakes, we hit very hard i hit steering wheel my passenger was injured too, my question is im reading that 2002 jeeps airbags go off easily why didn't mine go off, i bought the car when it was 1 year old but never checked if it had any accidents, its suppose to have airbags in the front and passenger seat, could the dealer have sold me a defective jeep.the other driver was speeding causing to hit very hard, why didn't the airbag deploy which would have saved me from hitting the steering wheel (i cant remember what else i hit all i know is i was taken in ambulance to emergency room my passenger drove to emergency room cause she didn't want to be put on as board she has a plate in her hip we are both 64 years old.if my car was defective when i bought it in 2003 i need to do something about it. Im readingthat those 2002 airbags go off very easily why didn't mine. [xxx] .[xxx] bought car in 2003 from royal gate dodge ellisville mo.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The contact owns a 2002 jeep liberty. When the vehicle was taken to have the lower ball joints replaced, the technician stated that the upper control arm needed to be replaced. In addition, the contact was informed that the frame was rusted. The vehicle was not repaired. The manufacturer was notified and stated that the vin was not included in nhtsa campaign number: 09v119000 (suspension). The failure mileage was 100,000.
The contact owns a 2002 jeep liberty. The contact received a notification of nhtsa campaign number: 13v252000 (fuel system, gasoline, structure). The vehicle could not receive the recall repair because the rear end of the frame was rotted. The manufacturer was made aware of the issue. The failure mileage was unknown.
The contact owns a 2002 jeep liberty. The contact received notification of nhtsa campaign number: 13v252000 (fuel system, gasoline, structure). The vehicle was taken to a dealer. The technician stated that there was corrosion around the area where the hitch was supposed to be attached and the condition of the vehicle did not support proper installation. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 140,462. Updated 5/11/15the consumer stated the manufacturer was notified and the inspector took photos. The recall was closed. The vehicle was not repaired. Updated 09/16/2015
The rear window of my 2002 jeep liberty just fell while i was driving. I could not get it to stay up and now have it taped up.after doing some investigation of my own this seems to be a recurrent problem with people having replaced the window regulator multiple times.sometimes when the window falls the cable somehow keeps the rear door from opening. This could be a very dangerous issue for adults and children.also, with the window falling for no reason i am afraid it may fall, break, and cut someone.it seems there is a part made out of plastic that continues to break and it should be fixed. I have an appointment to get my vehicle fixed and have found that it may cost between $300 and $500 and then may break again.i am a little concerned about that.*dt
I was notified by chrysler of a safety defect requiring a hitch to be installed . As of this date, no parts available ??? seems strange i can purchase a hitch, but a co. As large as chrysler can't ! i want this corrected so i can drive it again, after parking it months ago !!
The contact owns a 2002 jeep liberty. The contact stated that she attempted to have her vehicle repaired under nhtsa campaign number: 13v252000 (fuel system, gasoline, structure) but was informed that the parts were not available. The contact felt that since the failure was reported in june of 2013, there should be a remedy available. The contact stated that the manufacturer had exceeded a reasonable time for repair. The contact had not experienced a failure.
Noticed small rust bubbles developing under paint at area of seams along right side of rear window glass and also on roof on right side just below roof rack rail and rear roof mounted brake light. Brought to dealer and showed service manager but said nothing could be done as i was past warranty limit for rustproof corrosion. This was about 3-4 years ago. Requested contact by district manager-who finally called after multiple follow-up calls by me, and said my claim was denied. Wrote letter to jeep customer relations corporate but never heard from them. Rust situation has progressed and now have substantial hole in right rear corner of roof. Rust spreading. Car has been meticulously maintained and cleaned regularly, waxed at least 2x per year. Rest of vehicle in top shape. Very disappointed in jeep's lack of help.
The contact owns a 2002 jeep liberty. The contact stated that he attempted to have his vehicle repaired under nhtsa campaign number: 13v252000 (fuel system, gasoline , structure) but was informed that the parts were not available. The contact stated that since the failure was reported in june of 2013 there should have been a remedy available before may of 2014. The contact stated that the manufacturer had exceeded a reasonable time for repair. There are no failures at this time.
Rear lift gate window unlatches on it's own, whether the vehicle is running or not. The chrysler service department was well aware of the problem, and told me that the switch in the latch can activate on it's own, and that the latch would need to be replaced. Paid over $180 for a new switch and 5 months later, the window is popping open on its own again. Besides letting in the cold in the winter, heat in the summer, we are also exposed to exhaust fumes when this is open. It's currently being held shut (but not sealed) with a tie strap.
The contact owns a 2002 jeep liberty. The contact stated that while driving approximately 65 mph, the driver's side front fender suddenly detached from the vehicle.the contact took the vehicle to a local dealer and no repairs were performed on the vehicle. The dealer did not state what caused the fender to detach from the vehicle. The contact called the manufacture and was informed that there was no recalls for the vehicle regarding a defective fender. The failure mileage was 150,000.
The contact owns a 2002 jeep liberty. The contact received a notification for recall nhtsa campaign id number: 13v252000 (fuel system, gasoline, structure) and stated that the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was notified of the issue. The vin was unavailable. The contact had not experienced a failure.
On approx the date entered, the left rear electric window glass dropped into door frame and would no longer operate.investigation found that plastic clip on the end of the window regulator cable gets worn and breaks, and window becomes disconnected from regulator at this point.very expensive for simple fix, cost over $100 for entire new regulator, as plastic clip is not available separately.thankfully i am mechanically inclined and i was able to install it myself, as estimate from then daimler-chrysler was over $300 for repair.since that time, the other window regulator broke in the exact same fashion, and being the replacement part had gone up even further in cost, i taped window shut.before i could afford to fix other window, the one i had previously repaired broke again in an identical fashion.all three rear window regulators, both factory originals, and one factory replacement, broke within 3 years.both windows were then taped up, as i wasn't about to buy well over $200 worth of trouble prone replacement parts only to have situation take place yet again.thankfully, an aftermarket source now sells metal parts to replace defective, wear prone parts supplied by chrysler-jeep.it cost $100 to further repair both windows with aftermarket metal parts, and i have experienced no trouble since.incorrectly designed/manufactured parts supplied by chrysler-jeep are definitely the issue here.
I was driving down the highway and i don't really remember the moment before the accident but i lost control of my car and hit the median barricade head on and from there my car kept going across the highway off to the grass area. I was the only one injured and taken to the hospital. My car is ruined and i faced a broken nose, back, knee, knock, head, and shoulder brushing and pain, and now i keep having a short term memory on some occasions. I also get nauseated when k get in a vehicle and get terrified when i'm with someone driving down the street. I have no vehicle at the time, it's been almost two and a half months and i haven't had any help with anything. I am a full time college student working a part time job, my sister or boyfriend have to take me to work and school, it's getting pretty tiring for them to take me everywhere. I work about 15 minutes away from my home and it's difficult for them to take me when they have school and work on those days. The air bags in my jeep did not deploy, it went in for the recall and you can literally see the sensors, the clearly should have deployed. My jeep had no engine or air bag codes of any kind.. So why didn't they go off?! i'm terrier that im going to loose my job and not afford to pay rent or bills.
The contact owns a 2002 jeep liberty. The contact stated that she attempted to have her vehicle repaired under nhtsa campaign number: 13v252000 (fuel system, gasoline , structure) but was informed that the parts were not available. The contact felt that since the failure was reported in june of 2013, there should be a remedy available before mayof 2014. The contact stated that the manufacturer had exceeded a reasonable time for repair.the contact had not experienced a failure.
I am experiencing a rattling sound when driving uphill or downhill through driveway, traveling 5-20 miles an hour.i took my jeep 2002 liberty 2wd to get serviced and received recommended repairs:prosteer control arm with ball joint upper center, remove and install propeller shaft to replace universal joints on both ends, rear wheel bearings, tail pipe is welded to muffler, muffler does not meet design specifications and should be replaced due to exhaust leak as well, remove rack and pinion, complete rack as does not meet design specifications and is leaking. I was driving about 25 mph and my rear right side tire was smoking profusely.i pulled over and noticed the gray smoke from my tire.i took the car to check the rear breaks. They were fine but was told that i had a leak from the exhaust pipe which dripped on to that area.the car has 75,806 miles.i was told that i could loose control of vehicle and entire area can collapse during traffic due to these issues. Aside from these issues, i am experiencing a whistling sound, problems with rear drivers side passenger power window regulator which produces grind-like sound. The window came off and i was told that i needed a new regulator for the window. I'm also experiencing a red stain in engine oil drippage on ground. Finally, strange odor from car -odor continues to be present whether i wash the carpets and seats (smells like mold/mildew or skunk).
Within a year and a half, i had three windshield replacements.insurance agent said with that many replacements, could be defect.every time jeep hit bump, would squeak.took two dealerships 5 attempts to fix.paint was peeling on grill, had repainted.jeep constantly pulls to the right.have had alignment and tire rotations, still not fixed.latest, all four aluminum wheels are corroding due to them being manufactured with aluminum and steel.according to the dealership, the rims have been redesigned, but because my mileage is over 36, 000 miles, they are charging to replace them even though a dealer at the same dealership was having the exact same problem and had his replaced at no cost.field district manager refuses to speak to me, who made the decision for me to pay.can someone please guide me in the right direction.i need [email protected].
The driver side of my jeep has been getting water on the floor. Yesterday there was about 2 inches in the front and back of the drivers side the passenger side have always been dry. Is there a recall on whatever stops the water from coming into the care. The floor normally only gets wet this is the worst.
The contact owns a 2002 jeep liberty. The contact received a notification for recall nhtsa campaign id number 13v252000 (fuel system, gasoline, structure) and stated that the remedy part needed was unavailable to perform the repair. The dealer was unable to provide an expected date for the part to become available. The manufacturer was not notified of the problem. The contact had not experienced a failure.
The contact owns a 2002 jeep liberty. The contact stated that she attempted to have her vehicle repaired under nhtsa campaign number: 13v252000 ( fuel system, gasoline , structure ) but was informed that the parts were not available. The contact felt that since the failure was reported in november of 2013, there should be a remedy available before april of 2014. The contact stated that the manufacturer had exceeded a reasonable time for repair.the contact had not experienced a failure.
The contact owns a 2002 jeep liberty. The contact received notification of nhtsa campaign id number 13v252000 (fuel system, gasoline , structure) however, the contact was unable to have the vehicle serviced under the recall because the part needed was unavailable to perform the repair. The manufacturer was notified of the problem. The contact had not experienced a failure.
Tl -the contact owns a 2002 jeep liberty. The contact received two different recall notifications for nhtsa campaign id number 13v252000 (fuel system, gasoline , structure); however, the contact stated the part needed was unavailable to perform the repair. The dealer was unable to provide a date when the part would be available. The manufacturer was notified of the problem. There are no failures at this time. Rkupdated 11/06/15*lj updated 8/17/17
The contact owns a 2002 jeep liberty. The contact received notification of nhtsa campaign number: 13v252000 (fuel system, gasoline, structure); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
De regreso a casa demi trabajo la llanta del lado derecho de enfrente se poncho y choque con un arbol. Mi veiculo fue perdida total. Tengo problemas fisicos que desafortunadamente la aseguranza no quiso cubrir. Me golpee la cabesa mi mandibula la tengo danada y otras partes demi cuerpo. Yo creo que es causa deque la bolsa de aire no esploto por eso me golpee muy fuerte. Quiero saber conquien dirigirme para poder obtener algun apoyo. Grasias.
Bug/air deflector creates loud wind whistle noise when installed to factory specs.may be due to rubber stoppers on the back of the deflector.
Jeep liberty pulls to right, will stop dead in its tracks while in drive, hard to control, thumping noise, metal to metal grinding from front end, seat belts do not work properly, hard to start, front seat covers rippled, paint peeled on hood, tailgate, breaks only work some of the time, shakes and hard to control on speed above 35 mph, all interior weather stripping came off.same complaints from 1/7/03 ball joints replaced on recall on 1/10/03 still had pulling to right problems, shaking,. Weather stripping all fell off on interior of car, acts like wheels are binding.3/4/03 same complaints pulling to right, stops dead in its track, hard to control, wheels bind, dealer could not duplicate complaints (did not write up work order)3/27/03dealer installedinterior weather stripping, same complaints as 1/10/03,3/4/03.again on 6/2/03 took jeep liberty to dealer took a test drive could not verify complaints.did not write up a work order.1/16/04 jeep liberty hard to start, pulls to right, jeep shakes & vibrates hard to control, seat belts do not work, seat rippling, car stops dead it its tracks,dealer fixed lower ball joints again on 2/13/04 at 23,850 miles.2-13-04 picked up car from dealer still had same problems" dealer stated " this is how jeeps drive"they are nuts!11-04 dealer took test drive was still having problems claimed everything okay. Did not right up a work order.5/27/05 had massive problems brakes would go to the floor, sometime would work and other time not.took to nearest brake place pads, okay, but wheel cylinder leaked. Claim it could be a intermittent failure of master cylinder, called dealer ship no part available.7/5/05 took to dealer again with same problems,r they had not even looked at it.removed jeep and took to private auto placed,ut with intermittent problems you could replace most of the parts on the car & you may not cure the problems.
Dt*: the contact stated while driving 35 mph on a city street, the engine stalled, and all four doors locked and unlocked without warning.afterwards, the engine restarted.the vehicle was inspected by an independent repair shop who determined the wheel and speed sensor of the brakes needed to be replaced.afterward, the problems persisted.the vehicle was taken to a dealer for further inspection who determined there was a rainwater leak along the driver side door and the rear hatch that corroded the electrical wiring harness.the wiring harness was replaced as well as a new rear hatch seal to prevent further leaking.the manufacturer was alerted.
The vehicle experienced problems with the passenger window, there were noises coming from the dash and door area.also the starter failed, and the vehicle was getting poor gas mileage.
Because the seal along the hinge of the rear passenger door is too short rain seeps inside vehicle, causing the door to rust. A complaint was made to the dealer and manufacturer.
Dt*: the contact stated while driving 35 mph on a city street, the engine stalled, and all four doors locked and unlocked without warning.afterwards, the engine restarted.the vehicle was inspected by an independent repair shop who determined the wheel and speed sensor of the brakes needed to be replaced.afterward, the problems persisted.the vehicle was taken to a dealer for further inspection who determined there was a rainwater leak along the driver side door and the rear hatch that corroded the electrical wiring harness.the wiring harness was replaced as well as a new rear hatch seal to prevent further leaking.the manufacturer was alerted.
I have a 2002 jeep liberty.there are two cylinders under the hood that are supposed to keep the hood open after it is raised. Mine no longer do that. This could present a serious problem as the hood could slam down unto anyone that might be looking under the hood. I luckily avoided getting injured this morning as i was looking under the hood, turned around for a second, and the hood slammed shut, narrowly missing me.there is a similar situation with the back window. Although not as serious, the cylinders on the window are failing as well.
Design problems with windows on 2002 jeep liberty.*mr the rear swing flip up window was unsafe.every time the rear gate was opened, the window would swing open.there was no handle on the window.(must firmly place hand on window to shut)when it rained, the window would become extremely slippery and have to be held firmly to lock.the vehicle also made a loud wind noise when driven at 45 miles per hour. *scc the consumer stated the vehicle did not get good gas mileage
I have a 2002 jeep liberty.there are two cylinders under the hood that are supposed to keep the hood open after it is raised. Mine no longer do that. This could present a serious problem as the hood could slam down unto anyone that might be looking under the hood. I luckily avoided getting injured this morning as i was looking under the hood, turned around for a second, and the hood slammed shut, narrowly missing me.there is a similar situation with the back window. Although not as serious, the cylinders on the window are failing as well.
Consumer stated the left frame weld was inadequately welded,dealer has been contacted.
I am experiencing a rattling sound when driving uphill or downhill through driveway, traveling 5-20 miles an hour.i took my jeep 2002 liberty 2wd to get serviced and received recommended repairs:prosteer control arm with ball joint upper center, remove and install propeller shaft to replace universal joints on both ends, rear wheel bearings, tail pipe is welded to muffler, muffler does not meet design specifications and should be replaced due to exhaust leak as well, remove rack and pinion, complete rack as does not meet design specifications and is leaking. I was driving about 25 mph and my rear right side tire was smoking profusely.i pulled over and noticed the gray smoke from my tire.i took the car to check the rear breaks. They were fine but was told that i had a leak from the exhaust pipe which dripped on to that area.the car has 75,806 miles.i was told that i could loose control of vehicle and entire area can collapse during traffic due to these issues. Aside from these issues, i am experiencing a whistling sound, problems with rear drivers side passenger power window regulator which produces grind-like sound. The window came off and i was told that i needed a new regulator for the window. I'm also experiencing a red stain in engine oil drippage on ground. Finally, strange odor from car -odor continues to be present whether i wash the carpets and seats (smells like mold/mildew or skunk).
Jeep liberty 2002 / there was a recall on the ball joints. The dealership is telling me the ball joints are bad after only 25,000 miles after the dealership did the recall repair. Ball joints typically last somewhere near 100,000 miles. The car is driven on the highway in florida about 8,000 miles a year (no off road at all). I feel the recall repair was subpar and want the ball joints repaired by jeep.
Emergency brake cable was to close to speed sensor cable andrubbed through causing cruise to surge & speedometer to 0mechanic told me it was poorly designed. It was acting up forabout 2 weeks before it failed completely.
Dt*: the contact stated that there was a recall remedy repairs perform on the vehicle two years ago for the ball joints.the replacement ball joint became fractured blowing out a tire and destroying the rim.the contact expressed that the replacement ball joint wer also defective.the dealer fixed the lower ball joint on the passenger side however the contact expressed replacement of the other ball joint was also needed because it may be defective.the dealer and manufacturer declined the request; the recall work has already been performed.
The contact owns a 2002 jeep liberty. The contact stated she received a recall notice two months ago and the manufacturer did not send a follow up letter regarding the availability of the parts for the repair. The vehicle was not serviced due to parts not being available.the manufacturer was not notified. The vin was not available. The contact had not experienced a failure.
When turning right on the corner from phebe ln in slc, ut. Into 1700e. Going at 10 mph i heard a loud noise. I was able to stir the car next to the sidewalk. I exit the vehicle to see what happened and i saw that the wheel was separated from the car. I called the towing truck to have the car towed to the repair shop. The diagnosis was the lower front ball joint and the axle got separated from the vehicle. I was really lucky because i was driving with my 9 year old girl and we had just arrived from park city, ut. Into slc. And if the ball join separation occurred when i was going down and 65 mph the scenario could be much more different.
The contact owns a 2002 jeep liberty. The contact received a notification for nhtsa campaign id number: 13v252000 (fuel system) and nhtsa campaign number: 09v119000 (suspension). However, the parts needed were unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
Vehicle pulls to the right constantly at any speed. Dealer has been contacted and there was no solution for the problem.*jg
The vehicle pulls to the right all the time.returned it to the dealer 4 times, they aligned it but it still pulls to the right.i calledcustomer service and was told to work with my local dealer.he claims there is no problem and it is aligned to specification.he claims the truck just follows the crown in the road.i tested the truck in a flat parking lot by driving between aligned parking spaces in both directions.it still pulled to the right.i don't doubt that it is aligned, i believe there is (are) other problems.i can't get a satisfactory response from the dealer or company.
The contact owns a 2002 jeep liberty. The contact stated that there was a clunking noise heard when driving over road bumps. In addition, the vehicle would sway back and forth abnormally. The failure occurred when driving at various speeds. The vehicle was taken to an independent mechanic where the contact was informed that the upper ball joints needed to be replaced. The contact was also informed that due to the upper ball joint failure, the lower ball joints were also being damaged. In addition, the tie rods were worn. The vehicle was not repaired. The contact stated that the vehicle was previously repaired under nhtsa campaign id number 03v460000 (suspension:front:control arm:lower ball joint). The manufacturer was notified of the failure and the contact was informed that the vehicle was not included in the recall associated with nhtsa campaign id number 09v119000 (suspension:front:control arm). The failure mileage was 123,000.
Vehicle would wander across the road when driving at highway speeds of 60-65 mph, dealer was not notified at this time. *yd
The contact owns a 2002 jeep liberty. The contact stated that there was a knocking noise coming from the front of the vehicle. The vehicle was not diagnosed or repaired. The contact stated that nhtsa campaign numbers: 12v527000 (air bags), 13v252000 (fuel system, gasoline, structure), and 15v046000 (air bags) exceeded a reasonable amount of time for repair. The dealer stated parts were not available. The manufacturer was not made aware of the failure. The failure mileage was 200,000.
Vibration felt while driving when you let off the gas or accelerate.when you go about 50 it gets worse.the vibration is there most of the time now. The vehicle has been into the shop 3 times so far and is going back for a fourth time. At first they told me it was not there and now they are doing things but it is not getting better.it is getting worse.
The contact owns a 2002 jeep liberty. While driving approximately 15 mph, the front driver side tire slightly detached and positioned inwardly. The vehicle was maneuvered to the side of the road and was towed to an independent mechanic. The front driver side ball joint fractured. The mechanic replaced the front upper control arm assembly. After the repair was performed, the contact was made aware of nhtsa campaign number: 09v119000 (suspension). The vin was included in the recall. The manufacturer was not notified of the failure. The approximate failure mileage was 149,000.
Just purchased vehicle, told by local dealer in early july that there was a recall on lower ball joints, with a national back order on parts, after completing repair 9/24, they stated it needs new steering knuckles at $1094.00. On tuesday 9/25 said it was ready to pick up, i asked if they solved the "air bag" light being on, they said it would be a few more days. They called this morning (9/28) and said they can not give me the vehicle back because the ball joints are now falling out.i asked "since i drove it in, why after you recall repair is it not drive able? they said safety reasons.so now i have a jeep being held hostage, with still no answer for the "air bag" light to be on.something is wrong with these models.
There are currently 3 recalls on my liberty. I have made multiple attempts to get service for these recalls from bcp jeep dealer in smyrna, delaware to no avail. I am told over and over that the parts are on back order and we'll contact you when they are available. I have a recall on my air bags-they may deploy driving down the road. My air bag light has been blinking for years, which is a symptom of this recall. I also have a part on my suspension that may break due to rust. That recall is 11 years old and still not fixed. Now i have a recall on the fuel tank, which may burst into a ball of flames in a fender bender. I am currently driving a death trap and cannot just go trade this vehicle in. I want jeep to take responsibility for these recalls and fix them. I am sick and tired of them giving me the run around. I cannot give you exact dates of when i contacted bcp. I have called them many times over the years. I also tried to contact the jeep dealer in dover, delaware and spoke to a very rude individual who was no help to me.
We had a recall for the ball joints of our 2002 jeep liberty. It took nearly 2 years to get them replaced. They were damaged by the time i did and i had to get a temporary repair on them while we waited for the parts. They were repaired at the end of february early march of this year. At the end of may i noticed a similar noise to what i had been hearing when the original ball joints had made before they were replace. As it turned out they had gone bad already. It seems that the new ball joints are defective too. I have had some out of pocket expenses for this issue and i am not happy at how i have been dealt with by the dealer and daimler chrysler. I sent a complaint to daimler and their response was that they were sorry i was not satisfied with my vehicle and would file it in a consumer survey file. I am not unhappy with the vehicle. I am unhappy with how hard it has been to get this recall issue fixed and having to pay for service on the ball joints. I purchased the vehicle from glenn e thomasdodge. The customer service rep with daimler was a woman named alison. My vehicle has been out of use this time for over a month before the final repairs were made.
The contact owns a 2002 jeep liberty. The contact received notification of nhtsa campaign number: 09v119000 (suspension), 12v527000 (air bags), 15v046000 (air bags), and 13v252000 (fuel system, gasoline, structure); however, the part needed to do the repair was unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The contact had not experienced a failure.
I began having problems with the electrical system in august.headlights flicker on and off at will, as well as interior lights.passenger side headlamp won't come on at all now and interior lights continue to flicker.while pulling into my driveway, passenger side front tire completely separated from the vehicle, leaving me speechless.we have been the only owners of this vehicle and weren't notified of any recalls.hoping we can get this repaired soon......
The contact owns a 2002 jeep liberty. While driving 7 mph, the driver's side ball joint fractured. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 127,000.
Left front tire fell to the side. Ball joint was broken. Steering was impossible. Vehicle contained male and female parents and two young children. They were on a busy freeway in northern ca.when auto repair people looked at it they found no grease in the joint and the ball had rust all over the top.this is a sealed joint that could not be greased.it looked as though is was not properly greased during original installation.
The contact owns a 2002 jeep liberty. While having the vehicle inspected, the technician informed the contact that the boot covers were torn allowing it to become contaminated. The vehicle was taken to the dealer. The technician inspected the vehicle and refused to provide any assistance since it was previously repaired under nhtsa campaign number: 09v119000 (suspension). The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 174,590.
The contact owns a 2002 jeep liberty. The contact stated there was a loud banging noise coming from the front of the vehicle intermittently. The vehicle was taken to an independent mechanic who diagnosed that there was extensive corrosion and rust. An independent mechanic diagnosed that the both ball joints and the lower control arms needed to be replaced. The vehicle was not repaired. The contact was not included in nhtsa recall campaignnumber: 12e047000 (suspension ), 09v119000 (suspension), 06v288000 (suspension) and03v460000 (suspension). The manufacturer was notified of the failure. The approximate failure mileage was 172,000.
The contact owns a 2002 jeep liberty. The contact stated that while driving at various speeds, the vehicle started to shake. The vehicle was taken to an independent mechanic for an alignment, who notified him that the upper ball joint needed to be replaced.the manufacturer was made aware of failure who did not offer any assistance since the vehicle was not included in nhtsa campaign id number:06v288000 (suspension: front: control arm: lower ball joint). The current and failure mileage was 142,000.
The contact owns a 2002 jeep liberty. While the vehicle was at the dealer, it was discovered that the front upper control arm assemblies were severely damaged and needed to be replaced. The vehicle was not repaired. The vin was not included in nhtsa campaign number: 09v119000 (suspension). The manufacturer was not notified of the failure. The failure mileage was 176,082.
Got a flat tire and noticed that my two front tires were wearing extremely unevenly (both tires looked fine on outside, really worn on inside). Been noticing some slipping in the steering wheel for about a month, getting worse throughout the month. Aaa came to fix the tire and said the ball joint looked bad and that they "see this all the time on these vehicles." i had already had f23 done on this car which was supposed to fix the lower ball joints but probably didn't and noticed there was a recall called j17 which covers the upper ball joints which for some reason didn't apply to my vehicle because it was built in may 2001 and the affected vehicles were built may-sept 2002. I suspect my vehicle should have been part of that recall, especially after what aaa said and what they said at the repair shop, that they see faulty ball joints on these all the time. Why was my defectivecar not included? did jeep really make the cars worse after may 2002 or is it more likely mine had the same problem? this omission has led to an extremely hazardous condition and unreliable steering. I have had nothing but problems with this car since we bought it a year ago. A/c evaporator went bad out of nowhere, hit a bump which caused one of my brakes to snap, something that's inexcusable with an suv, it's just repair after repair.
The contact owns a 2002 jeep liberty. When the vehicle was taken to have the lower ball joints replaced, the technician stated that the upper control arm needed to be replaced. In addition, the contact was informed that the frame was rusted. The vehicle was not repaired. The manufacturer was notified and stated that the vin was not included in nhtsa campaign number: 09v119000 (suspension). The failure mileage was 100,000.
Consumer has had to replace shocks, drive shaft, brakes and all four tires since purchase.the tires were worn and the noisy were struts, a constant thumpingsound was heard when the vehicle was in motion, creaking noise were coming from the front of the vehicle when going over bumps due to the front sway bar bushings, the regulator on the passenger door was noisy, the handle on the passenger door was loose, grinding noise on the front passenger side, the passenger front door's weather strip was coming off, loud noise coming from the rear differential bearings, excessive play in the front tie ends, water under the driver's side carpet, rattling in the speaker on the passenger side, when in 4th high and 4th low, the vehicle felt as if it were in neutral, the cigarette lighter was inoperative, the was a squeak in the steering wheel when turning, the engine idled loud, the vehicle would jump when shifting into gear, there was a delay when braking, the axle boot was leaking. *sc
We were traveling southbound on i75 at a speed of only approximately 15mph due to a car accident ahead of us. All of sudden my car dropped and i heard a scrap of metal against asphalt. I slowly pulled car over to center median and got my children to the center of the guardrails to keep them safe. Upon expecting vehicle, i noticed that the wheel on the passenger front side of the vehicle was turned away from the car, the molding was detached and the metal that holds the wheel in place was sitting on the roadway. We had to wait for over 3 hours for a tow truck due to needing a tow truck that had a lift, not a flatbed. By the time the tow truck arrived, the dealership was closed and we had to be towed to a repair shop that could have the repairs completed for us by saturday afternoon. It turned out to be the ball joint nut fell off of the bolt that holds it in place. The entire ball joint needed to be replaced as well as lubricated. The repair person checked the other side and suggested we take to have inspected, as it did not have a cotter pin to hold the nut onto the ball joint assembly.the total cost for the replacement was $240.because of our speed, no one was hurt.due to the facts known about the jeep liberty, i was thankful we were not traveling at the posted speed limit of 70mph or we would have had a vehicle turn over and possible injuries or death. I have photos as well as receipts showing this issue.
My 2002 jeep liberty experienced a front control arm failure.now im told that it is not covered on a recall thatcovered this problem on a recall covering other 2002 models.i can not find anyone to give me an answer why? if this would of happened while driving on the highway this couldof caused loss of steering and could of caused a crash.my main question is, if 43489 vehicles were recalled for the same problem, why isn't my vehicle covered.
2002 jeep liberty.consumer writes in regards to vehicle ball joints recall notice and seeks reimbursement for repairs. Consumer also states unsatisfactory customer service at dealership. The consumer stated her vehicle sat in the parking lot for an hour, before it was even looked at, and it wasn't until she complained, that they looked at it. She was then informed the parts were not available, and they needed to be ordered.the consumer decided to take the vehicle to her personal mechanic, where the was fixed in less than two hours.
The contact owns a 2002 jeep liberty. While driving 5 mph and making a turn, a loud clunking noise emitted from the front end of the vehicle. The front passenger side lower ball joint detached completely. The vehicle was maneuvered to the side of the road and remained at that location. The vehicle was not repaired. The vin was not included in nhtsa campaign number: 03v460000 (suspension). The manufacturer was notified of the issue. The approximate failure mileage was 122,000.
The contact owns a 2002 jeep liberty. While driving approximately 10 mph making a right turn, the vehicle made a grinding noise, lunged forward, and stopped in the middle of an intersection. The vehicle was towed to an independent mechanic. The technician diagnosed that the ball joints on the front passenger side failed and damaged the front passenger side tire. The vehicle was repaired. The contact received notification of nhtsa campaign numbers: 06v288000 (suspension), 12v527000 (air bags) and 15v046000 (air bags); however, the parts needed to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the failure. The approximate failure mileage was 70,000. Ma 10/5
Heat is not working it throws out cool/cold air. I have noticed that there have been many liberty owners with the same complaint.it is a pain since i have two young children and the car is so cold you can see everyone's breath.i've had the radiator flushed and had a few things checked and still no heat.over the summer i had the a/c fixed because it started throwing out hot air.this seems to be a common problem with this car and i'm surprised it has not been recalled.the car is driven on a daily basis in new jersey.car is mostly driven on city streets and ocasional highway. My jeep was taken to the dealer for recalls, but looking for recalls to see if there was anything for the heat i noticed there was a recall for the control atms/bushings. I was never told about this recall and nothing was done at the dealer. Last month driving one of my bushings broke while i was driving and i lost a wheel.
Consumer requesting reimbursement for the towing cost associated with the failure of the ball joints.
This problem is concerning a 2002 jeep liberty sport 4x4 3.7lt.during a slow left turn the driver side front spindle and top ball joint failed.i am the original owner of this vehicle.this vehicle has never been off road or driven roughly, it has only seen highways and local municipal roads.i believe that the spindle and top ball joint in question were defective.within weeks of purchasing this vehicle i returned to a service center with the complaint of the thumping noise from the front end when making turns(have receipt).i was told that there was no problem, the dealer could not duplicate the problem.i complied with the first lower ball joint recall and now the second recall.i attempted to bring my concern to the manufacturer although they were unwilling to listen.i am truly concerned with the front end of the jeep liberty.if my wife would have been on the interstate at 55 mph the vehicle would have rolled without question.please forward my concern to all applicable parties and address this with the manufacturer.without investigation of these component failures life and property could be at risk.
The contact owns a 2002 jeep liberty. While making a right turn at 5 mph, the contact heard an abnormal noise. It was discovered that the lower ball joint fractured and the wheel was bent at a 45 degree angle. The vehicle was towed to the dealer, but was not diagnosed or repaired. The manufacturer was not made aware of failure. The failure mileage was 160,000.
The contact owns a 2002 jeep liberty. The contact stated that while driving at various speeds, without warning the driver's side ball joint fractured causing the lower control arm to separate impaling the front driver's side tire. The contact managed to steer the vehicle into a gas station where a tow truck responded and picked up and towed the vehicle to a safe place where the vehicle remained. No dealer was contacted. The vehicle was not diagnosed nor repaired. The contact referenced nhtsa campaign number: 09v119000 (suspension) as a possible solution to the failure. The failure mileage was approximately 217,000.
The contact owns a 2002 jeep liberty. The contact stated that front passenger side upper ball joint detached from the vehicle. The vehicle was not diagnosed or repaired. The vehicle was previously repaired under an unknown recall related to the suspension in 2007 but the contact stated that the failure recurred. The manufacturer was notified of the failure and stated that the vin was not included in nhtsa campaign number: 09v119000 (suspension). The failure mileage was 153,000.updated 02/26/16*lj
2002 jeep liberty.consumer writes in regards to ball joint broke and wheel knocked front fender off of vehicle.dealership replaced ball joint and left front wheel under recall. However, the dealer stated they were not responsible for re-attaching fender.the dealer stated it would cost $350 to re-attach the fender.
2002 jeep liberty.consumer writes in regards to front upper control arm recall.the consumer stated the front upper control arm needed to be replaced, right away. She discovered recall # 09v119000, which the dealer never mentioned. The consumer was also informed, the vehicle needed a new boot which was a part of the ball joint.
The contact owns a 2002 jeep liberty. The contact received notification of nhtsa campaign id number: 03v460000 (suspension:front:control arm:lower ball joint) and took the vehicle to the dealer where the lower ball joint was replaced. The contact stated thatthe lower ball joint fractured and had to be replaced two times after the initial recall repair was performed. The manufacturer was made aware of the failure however, no assistance was provided because the recall repair had already been performed. The current mileage was 131,000. The failure mileage was 106,000.
On three separate occasions vehicle fishtail severely on wet road at slow speed, resulting in lost of control, causing moderate damage to the vehicle.
3rd time work on a ball joints recall job that cause damage to brakes, tie rods ,rack n pinion,rotorsand most of the suspension system.
The contact owns a 2002 jeep liberty. The contact stated that while driving in reverse, the passenger's side front suspension failed. The vehicle was towed to prestige chrysler jeep dodge located at 6520 centennial center blvd, las vegas, nv 89149, to be diagnosed. The contact was informed that the lower and upper control arms and ball joints needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The contact indicated that the vin was not included in the nhtsa campaign number: 09v1190000 (suspension). The contact stated that the vehicle experienced the same failure listed in the recall. The failure mileage was 150,000.
I was turning into a parking lot when my front right tire collapsed and i hit the curb. This was due to the ball joints being defected. After about a week and a half my car was fixed by the dealership for no charge. It concerns me that i was never notified that there was a second recall on the ball joints or in fact for that matter on the air bags or the exterior lighting.this accident happened last march, i felt it was necessary to make a complaint after seeing on the tv the investigation that is on going with this problem.
Vehicle would pull to the right while driving.the vehicle had been to thedealer on five occasions, and they were unable to correct the problem.the consumer also states that they first noticed the problem at 500 miles, then a significant uneven wearing of the tires.scc *nlm
I had just backed out of a parking space in a busy parking lot, drove forward about 20 feet going no more than 7-10 mph, then made a left - still within the parking lot. When turning, i heard a grinding noise, then suddenly, the front end of my 2002 jeep liberty renegade collapsed onto the front tire of the driver's side. The upper ball joint of the vehicle had completely separated, knocking the wheel off in the process. This incident occurred in the late afternoon on a sunday (when mechanics are not open). Aaa towed the jeep to a local garage nearby; however, onmonday morning, i called chrysler to file a complaint about what had happened. My call was picked up by an overseas customer service rep. He told me that if i could have the car towed to a chrysler dealer, they would see what they could do about covering the repair, but to call back after they'd spoken with the dealer. Later that afternoon, i called back. Long story short, my call was escalated to a guy in detroit, who at first said that the call center rep had no business suggesting that my repair would be covered. When i told him i have photos of what happened to the car, he authorized the repair. The dealer had to replace the upper control arm and ball joint, and the brake line which was severed when the front end collapsed! i asked the dealer for the defective parts. He said chrysler would want them because they were covering it "under warranty."this is a major defect and safety issue - one of many in the 2002 jeep liberty. I shudder to think what would have happened if i had pulled out onto the busy highway! while i was happy that chrysler covered this cost, the car needed further adjustments when it was returned to me as the suspension felt loose and the vehicle was pulling to the left and shaking. The dealer said these were all unrelated (?!), and charged me for those repairs.
I reported a noise during operating my jeep liberty, ltd. 4 wd over bumps and turns. I purchased the vehicle with 5 miles on 8/13/2002. 3/21/2003 at 11638 miles, the service shop made a warranty claim - lubed the bushings. 4/28/2003 at 12932 miles, the service shop made another warranty claim -sleeve & strap was replaced. 2/9/2004, at 25045 miles, the service shop made yet another warranty claim -replaced the sway bar bushings & links. I also had lower ball joints replaced for a recall. 4/16/2004, service shop repositions the ft shield at ft suspension. The noise never went away. At the service shops advice, i needed to bring it in if the noise became worse.yeah right! two other mechanics suggested steering/suspension related. On 4/09/2006, i had my car inspected by the dealership service once again for the worsen noise. The service team replaced the rear center ball joint at a cost of $276.17 and returned my vehicle. With my warranty running out, the service team has supposedly found more serious part changes, of course.on 6/15/2006, the service team replaced the lower ball joint due to wear and repaired a leak in my tire at the cost of $224.05. I also have noticed vehicle pulling to the right. In addition to having paid for services with my warranty still effective, i have further developed other serious car issues. I have a leak in my rear differential and my brake light & abs lights are on. I had to stop at a service station to fill my tire from 10 psi! although the service department would like me to bring back my car, i do not believe they have the experience for a fourth visit. On my last trip to the dealership, i had requested that if there are any parts replaced to please save the old part. Upon my pick up of the vehicle, i did not receive these parts. I have purchased an extended warranty end of july for 1,600.00 just in case.
The front suspension upper control arms ball joint seal has experienced damage in both sides.the loss of lubrication has lead to corrosion, and accelerated wear.no incident has occurred yet, and the situation was found during an inspection of the front suspension.
Consumer states while driving at a low speed, swerved to miss object in the road.consumer lost total control of vehicle resulting in a collision.cause unknown. Ts
I just got off of the highway and was heading to the gas station. Made the right turn and the vehicle on the right side jerked to the ground and hit hard. Put it in park and got out of the vehicle and checked the tires to see if one was blown. Noticed fender above front passenger side tire was off and my ball joint arm was on the ground. The lower ball joint came completely off. It was not rusted and was well lubricated. Had to pay for a tow to haul it to my parents house. I need to know if chrysler is going to repair my vehicle.
Takata recall
The contact owns a 2002 jeep liberty. The contact stated that after receiving notification of nhtsa campaign i.d. 03v460000 (suspension:front:control arm:lower ball joint) the contact called a local dealer to have the vehicle serviced.the dealer advised the contact that he parts needed for the recall were not available and could not advise the contact of when the part would become available. The contact called the manufacturer regarding parts for the recall and the manufacturer advised that the parts were not yet available. The failure mileage was 130,000.
Since date of purchase consumer has taken vehicle to dealership twice because vehicle pulls to the right while driving. Consumer feels the problem is steering related.
The car chugg in and out goin down the road if feels like the transmission is goin to fall out of it the it dies the steering so so bad it feels like a tire is goin to fall of at any moment the valve cohere gasket needs replaced the brakes are non existing i almost crashed into some e head on after it died on me while i was goin 50 mph down the [xxx] i have only had the car for 2 week hobart auto sales have it to me in replace of a vehicle they had sold me that didn't have a title to it.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
While traveling on the highwayand turning vehiclesteering wheel has a squeaking noise coming from underneath.
Recall # 09v119000 recall date 04/09/2009 suspension: front: control arm and recall # 06v288000 recall date 08/03/06 suspension lower ball joint. Vehicle has had problems driving with speeds over 15mph. Heavy vibration and uneasy driving. Dealer made a repair on one lower ball joint to satisfy recall but the problem is returning. I was informed that the recalls do not include my vin. The recalls are year and model specific. If the vehicle recall affected one control arm lower ball joint it should also apply to the other side. Ball joints should be replaced in sets. Both upper and lower control arm ball joints are part of these recalls. This can be a very dangerous situation for any driver if dealers can use vin number to disclaim necessary recalls on vehicles.
The contact owns a 2002 jeep liberty. The contact stated that while making a left turn at 2 mph, the vehicle failed to turn properly. The vehicle was taken to an independent mechanic who diagnosed that the upper and lower ball joints need to be replaced. The vehicle was repaired. The manufacturer was not notified. The failure mileage was 135,000.updated 06/05/14*ljthe consumer stated the same ball joints that were on this vehicle were recalled in 2007. Updated 06/09/2014
These jeep liberty's are known for there poor suspensions. The one on this vehicle is no different. The lower ball joints were recalled in 2006. 25000 miles later they are no good again. Even though it has been eight years, this should not happen. I did find the problem before there was a serious incident. The upper and lower ball joints are both in need of repair. A lot of these jeep liberty's were recalled for there ball joints but they all should be recalled and repaired with something better.
The contact owns a 2002 jeep liberty.the contact stated that while having a routine wheel alignment, the mechanic advised him the front driver and passenger side lower control arms were worn.the contact referenced nhtsa campaign id number: 06v288000 ( suspension:front:control arm:lower ball joint) but was advised by themanufacturer that the vehicle was not included in the recall.the failure mileage was 106,000.
Driving down street with no stop signs out of corner of eyes i saw a silver car speeding through a stop sign luckily i saw it early and slammed on my brakes, we hit very hard i hit steering wheel my passenger was injured too, my question is im reading that 2002 jeeps airbags go off easily why didn't mine go off, i bought the car when it was 1 year old but never checked if it had any accidents, its suppose to have airbags in the front and passenger seat, could the dealer have sold me a defective jeep.the other driver was speeding causing to hit very hard, why didn't the airbag deploy which would have saved me from hitting the steering wheel (i cant remember what else i hit all i know is i was taken in ambulance to emergency room my passenger drove to emergency room cause she didn't want to be put on as board she has a plate in her hip we are both 64 years old.if my car was defective when i bought it in 2003 i need to do something about it. Im readingthat those 2002 airbags go off very easily why didn't mine. [xxx] .[xxx] bought car in 2003 from royal gate dodge ellisville mo.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Chrysler has issued a recall for the 2002 jeep liberty regarding the upper control arm failure.this failure is due to failure of the ball joint seal allowing contaminants to eventually cause the ball joint to fail. The recall notice #j17 recall id# 09v119000 only includes vehicles subject to corrosion from road salts in the northeast.i own a 2002 jeep liberty and have noticed that both the joints on the upper ball joint of the control arm have failed (split) and as result have allowed contaminants to enter the ball joint resulting in its replacement. I feel these vehicles need to be covered under the recall notice #j17 for the same reason.it is a "safety issue" and has nothing to do with being worn.there is a defect in the manufacturing process for if there wasn't the rubber seal around the ball joint would not have split.for the split on the rubber ball joint seal to be noticed, a person has to look really close at it.i noticed mine because i was changing out my front brake pads and did a close up inspection.this is of concern to not only me, but i am sure a lot of the other jeep liberty owners who have had their vehicles front end drop out from under them when they were driving. I live in georgia and do travel to the northeast from time to time and also travel south to florida from time to time.my concern is this:both seals failed on the ball joints.both ball joints are subjected to elements similar to those of the vehicles in the northeast even more so while along the coast of florida.there have been numerous ball joint failures on jeep liberties in georgia and flafor the same reason there have been ball joint failures on jeep liberties in the northeast.a response regarding this matter would be greatly appreciated.
The contact owns a 2002 jeep liberty. The vehicle was repaired under nhtsa campaign id number: 06v288000 (suspension:front:control arm:lower ball joint). The contact stated that while driving approximately 40 mph the vehicle started to make a popping sound and the steering wheel began to swerve to the left. In addition, the vehicle dropped to the ground. The vehicle was towed to an independent mechanic who stated that the lower ball joint fractured and needed to be replaced. The vehicle was repaired. The approximate failure mileage was 141,000. Updated 10/10/12 updated 10/15/2012
I have been trying to receive a reimbursement from my '02 jeep liberty for recalled upper ball joints that we had already replaced.i have a receipt for a "cash sale" but they will not accept it.dealership is closed.every time i try to call your number to file a complaint, i'm put on hold for 5 minutes then the connection is broken.i have tried 3 times today.please advise how i'm to file this complaint.thank you.
The contact owns a 2002 jeep liberty. While the vehicle was being serviced at the dealer under nhtsa campaign number: 13v252000 (fuel system, gasoline, structure), it was discovered that the front control arms were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The contact stated that the vin was not included in nhtsa campaign number: 06v288000 (suspension). The approximate failure mileage was 131,000.
Upper and lower ball joints failed at 140,100 milesall power windows failed over last 5 yearshood lid hydraulics failed @99,000milestailgating window hydraulics failed@ 105,000milesair cond. Fan failed @ 141,000 milestailgate window rubber gasket failed @125,000miles
The contact owns a 2002 jeep liberty. The contact stated that whenever shifting into drive or reverse, a loud noise was heard. The vehicle was taken to an authorized dealer for diagnosis and they informed that the failure was contributed to both rear lower control arms. The vehicle was not repaired. The manufacturer was not notified of the defect. The approximate failure mileage was 125,000.
The contact owns 2002 jeep liberty.the contact stated that both upper control arms on the front driver and passenger sides fractured at very low speeds.the contact ordered the parts needed for repairs and replaced both upper control arms.the contact did not take the vehicle to the dealer.the contact referenced nhtsa campaign id number: 09v119000 (suspension:front:control arm) but was advised by the manufacturer that the vehicle was not included in the recall due to the vin.the contact stated that the upper control arm failed due to a ball joint failure.the failure mileage was 73,000.
I was driving on a city street and highway when my upper and lower arms and ball joints just snapped in half also the whole right side of the vehicle has no electrical working the horn doesn't work so the air bags don't work and the company i got the vehicle from disabled my check engine light so i have no clue what else is wrong with the vehicle the companies name is wheels of success the owner is [xxx]she refuses to help me i have called sent emails text etc no response i got the vehicle from her in november 2016 i haven't had it a year and i have paid for repairs that should of been done before getting it i have paid out more than the cost of vehiclethis has happened twice.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The contact owns a 2002 jeep liberty. The contact received notification of nhtsa campaign number: 06v288000(suspension) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
While attempting to park to get gas, turned the steering wheel and heard a strange noise. My husband was outside of the jeep and noticed that something was hanging fromthe right front tire. Had it towed to nearest auto shop and was told that the upper control arm and lower ball joints had broken. Had it repaired. Called the chrysler recall center and was told that there was a recall on the lower ball joints. We were then instructedto get the original invoice and receipt to prove that the repairs were done. We were told to call back to receive instructions on where to fax the papers. Called back later that day to get a fax number and was told that we could not be reimbursed because we didn't take it to a jeep dealership. We were told that we had not called and talked to anyone earlier and that we could not be reimbursed. After staying on phone and on hold for about 30 minutes, the representative gave more instruction on information to send to the chrysler recall assistance center. I have gather my information and voiced my concerns. I was told to mail my information and that it would take up to 60 days for a decision to be made. We are not trying to get over on anyone. Just imagine if i was on the interstate going 70 mph with my kids and husband in the car and the joints broke. The chrsyler corporation will be dealing with a lot more then a $1000 repair bill. I feel that if there are recalls on these vehicle, everyone should be notified and it be corrected before some one gets hurt or loose a life.
The contact owns a 2002 jeep liberty. The contact took the vehicle to the dealer to complete a manufacturer recall for the air bags. The contact stated that the air bag warning light and seat belt warning light remained illuminated. The dealer was notified of the failure and provided no solution. The contact had a second manufacturer recall repair completed for the ball joints and indicated that it was not completed properly because the dealer refused to perform an alignment. As a result, the vehicle wobbled in an unstable manner constantly. The manufacturer was notified of the failures. The vehicle was not repaired. The nhtsa campaign numbers and failure mileage were unavailable.updated 08/16/16*ljupdated 08/22/16.
The contact owns a 2002 jeep liberty. The contact stated that the front driver's side tire had worn out due to a corroded ball joint. The contact discovered nhtsa campaign number: 09v119000 (suspension); however, the recall repair had already been performed on the vehicle. The contact reached out to an unknown dealer, but was unable to speak with anyone regarding the failure. The manufacturer had not been notified of the failure. The vehicle was not repaired. The failure mileage was unknown.
2002 jeep liberty is inherently unstable.at almost any speed, the rear end of this vehicle tends to "spin out" resulting in lost of control.recently, this occurred as my wife was driving this vehicle.as a result, she lost control of the vehicle, struck a guide rail, and rolled the vehicle twice.
The contact owns a 2002 jeep liberty. The contact stated that while making a turn and driving approximately 2 mph, a loud clunking noise emitted from the front end as the vehicle collapsed towards the ground. The vehicle was towed to the dealer, who diagnosed that the front lower ball joint assembly fractured. In 2006, the vehicle was serviced under nhtsa campaign number: 03v460000 (suspension) however, failure recurred. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 200,000.
I lost control of the vehicle two days after purchase in the rain while trying to make a right hand turn.the vehicle went straight through the intersection, up and over the curb and into someones front yard.reported to the dealership. Two months later i hadmysecond experience that also happened in the rain.i was trying to come to a stop at a stop sign and could not stop the car.at this time i took the car back to the dealership and they said there was nothing found.the service director at the time referred to it as operator error and thought that i would get used to the vehicle.thenseven months later on january 1, 2003,i lost control of the vehicle on the beltway trying to avoid something in the road.it was raining. I was going the speed limit (55 mph) and my carstarted to spin and ended up going southbound in the northbound lanes and finally crashed into a concrete dividing wall. The air bags did not deploy. I feel very fortunate to be alive and that no one else was hurt.the car was taken to the dealership and it is currently under investigation for possible defects.i feel that i am unable to drive this unsafe vehicle.i have also noticed that the vehicle has a tendency to pull to the right.
The contact owns a 2002 jeep liberty.while decelerating from 33 mph, the contact turned the steering wheel to the left and it locked up.the failure caused the contact to crash into another vehicle.the contact was injured as well as the driver and passenger in the other vehicle.the vehicle was destroyed.on november 4, 2003, the contact received recall notice number 03v460000 (suspension:front:control arm:lower ball joint).he strongly believes that the crash was due to the recall.a police report was filed.the current and failure mileages were 30,000.
2002 jeep liberty...feels like and sounds like the whole front end is falling apart..and then i went to the post office and as i turned in the parking lot the jeep made the worst noise..people started looking..it was really bad when i hit a bump or turned the steering wheel..my mechanic checked it out and said the ball joints had to be changed..and i think something is wrong with the steering ....i know there has been a recall on ball joints and something to do with the steering.also my brother n law found a part laying loose in down in the motor..i am a senior citizen and i still work..and i need my jeep checked..i am scared to drive it...pls let me know what to do...thanks..
Ltr re recalls on her daimler chrysler purchased back in august 13, 2001.the consumer stated the vehicle has been recalled more than 3 times and supposedly fixed over 6 times regarding the ball joints.the consumer had an accident. The ball joint broke while the consumer was attempting to park. The radiator was leaking at the seam. The right front hub bearing was noisy. The cd changer would skip after a few songs. The dealer found an internal fault. There was a heavy crunchy noise when driving, stopping and making turns. The front stabilizer/sway bar was replaced.the rack and pinion was leaking.
The contact owns a 2002 jeep liberty sport. The contact stated while driving at various speeds, the vehicle made a loud grinding noise. The vehicle was taken to the dealer. The technician diagnosed that hub bearing and the upper ball joints were severely worn. The vehicle was not repaired. The dealer stated the vehicle was not affected by nhtsa campaign number: 09v119000 (suspension). The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 164,000.
Well where do i start. Since i have purchased this vehicle in may of 2016 i have replace multiple parts ,but they weren't part of any recalls.but now my concern reviewing recalls for this vehicle and trying to address these numerous defects . I'm almost fed up. My main cover is the j17 recall for the upper control arm ball joint of whicha chrysler representativeadvideo my my vehicle was part of,which i clueless on how as the recall doesn't specify other than 2002 to 2003 liberty vwhiles . Now i show that they were replaced in the past and now they since are worn in the same description they were recalled in . And chrysler denies responsibility(?) .. Also other concerns with the catylic converter causing a sulfur smell when the vehicle is going up hill aso well as towing . One more thing is numerous online forum about the engine ticking being normal and unfixable other then to replace the engine . Now all this plus the multiple parts i have already replaced a vehicle less then 15 years on the market needed a in other words fully restoration is unacceptable.especially when i have stock 1948 jeep that need less repairs than this .
De regreso a casa demi trabajo la llanta del lado derecho de enfrente se poncho y choque con un arbol. Mi veiculo fue perdida total. Tengo problemas fisicos que desafortunadamente la aseguranza no quiso cubrir. Me golpee la cabesa mi mandibula la tengo danada y otras partes demi cuerpo. Yo creo que es causa deque la bolsa de aire no esploto por eso me golpee muy fuerte. Quiero saber conquien dirigirme para poder obtener algun apoyo. Grasias.
In a parking lot, started to move forward, grinding sound. Discovered that the rf wheel was off.chrysler dealer (begnal, kingston ny) discovered rf lower ball joint broke-- damaged rf wheel, brake hose, axle shaft and seal, lower control arm, rf sway bar end link, and rf fender flare.inspected lf ball joint - discovered it was loose.removed rf lower control arm and installed new control arm -- installed new rf and lf ball joints, installed new rf sway bar end link and rf axle shaft assembly and seal. Mounted and balanced one tire onto new rf wheel and installed and replaced rf fender. Performed 4 wheel alignment.jeep customer service states that this is not a recall repair. Just wear and tear to recall repair completed in 2006.
The lower ball joint sheared off causing the wheel to fall causing the bottom of the ball joint to land on the rim. Thus cutting the rim all the way around it off and puncturing the tire. Thus causing the vehicle to slide to a stop at 50 miles an hour with a skid mark. Thus having to call for a tow truck to pick it up. Luckily no one was hurt. The vehicle was on a off ramp of a freeway to a on ramp over pass of another freeway.
The contact owns a 2002 jeep liberty. The contact stated that while having inspection done on his vehicle, he was notified that both front control arms were separating. The vehicle was not taken to the dealer. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 120,000 and the current mileage was 142,000.
Consumer states that the suspension on the vehicle is not designed correctly and the consumer almost fliped the vehicle. Contacted dealer and the dealer is not willing to do anything. Nlm
I was driving down the highway and i don't really remember the moment before the accident but i lost control of my car and hit the median barricade head on and from there my car kept going across the highway off to the grass area. I was the only one injured and taken to the hospital. My car is ruined and i faced a broken nose, back, knee, knock, head, and shoulder brushing and pain, and now i keep having a short term memory on some occasions. I also get nauseated when k get in a vehicle and get terrified when i'm with someone driving down the street. I have no vehicle at the time, it's been almost two and a half months and i haven't had any help with anything. I am a full time college student working a part time job, my sister or boyfriend have to take me to work and school, it's getting pretty tiring for them to take me everywhere. I work about 15 minutes away from my home and it's difficult for them to take me when they have school and work on those days. The air bags in my jeep did not deploy, it went in for the recall and you can literally see the sensors, the clearly should have deployed. My jeep had no engine or air bag codes of any kind.. So why didn't they go off?! i'm terrier that im going to loose my job and not afford to pay rent or bills.
I left my house to go to work and started to pull away when i heard a clunk and then a terrible grinding noise - i tried to back up and the upper ball joint in my jeep snapped and took the brake line with it. I got out and the wheel/tire was hanging sideways on the vehicle. Thank god i was not driving on the highway at the time. Chrysler says this is not a recall and will not consider fixing it. I am very disgusted as this is a safety issue and the lower ball joints had been recalled previously and there is a bulletin now out about the upper. Because there is no recall connected to my vin they will not consider it however. I will be fighting this.
After an inspection it was found that my upper control arms & ball joints are no good from mostly corrosion .i have 73000 miles on this truck. Doing re search i find a recall for this exact same problem. The recall states thatthis problem is registration specific to salt belt usage. Again i qualify for that part as well.the recall is j 17and in calling jeep there telling me about the vin but not about the salt belt state useage .the arms do not corrode in fla but they do in ny . The ball joint and arm need replacement this is clearly a manufacture defect of the part exposed to salt. Calling jeep is worthless called nhstasame result
The contact owns a 2002 jeep liberty. The contact stated that while driving 5 mph, the passenger side wheel detached from the axle. The contact did not crash or loose control of the vehicle. The vehicle was towed to a local mechanic for a diagnostic testing. The mechanic stated that the lower ball joint was defective and caused the front passenger side tire to disconnect from the vehicle. The contact referenced nhtsa campaign i.d. 09v119000 (suspension:front:control arm) and had the vehicle towed to the dealer. The dealer advised the contact that the vehicle was included in the recall and replaced the lower ball joints of the front suspension. The contact stated that he never received notification of the recall. The failure mileage was 150,000.
The contact owns a 2002 jeep liberty. While driving approximately 30 mph on an exit ramp, the front passenger's side wheel detached from the vehicle. The engine was turned off and the vehicle was towed to an independent auto shop where the front passenger's side lower ball joint was replaced. Two months later, the front driver's side lower ball joint fractured which caused the wheel to detach which was repaired by the contact. The vehicle was also previously repaired in 2007 under the recall associated with nhtsa campaign id number 06v288000 (suspension:front:control arm:lower ball joint). The manufacturer was notified of the problem. The failure mileage was unavailable.
2003 jeep liberty top passenger side ball joint separation. While turning right into our driveway the top ball joint separated causing the wheel to lean to the outside of the vehicle.
Failure of upper ball joint let side on 2-27-09, two days after the lower ball joint on same side was replaced as per recall. The replacement of the lower ball joint was the fourth such replacement. I initiated the repair two days earlier after the vehicle began to make a grinding noise. The lower ball joint failed a couple of years ago while the vehicle was traveling in reverse at low speed while backing out of a parking space. The failure of the upper ball joint happened about five minutes after traveling at 70 mph down an interstate. After exiting the freeway, i pulled the jeep into a parking lot of a convenience to check directions and then pulled out at low speed - less than 10 mph. It failed.
The front suspension upper control arms ball joint seal has experienced damage in both sides.the loss of lubrication has lead to corrosion, and accelerated wear.no incident has occurred yet, and the situation was found during an inspection of the front suspension.
Dealer corrected defect . Auto workers should wake up on the line and do their job! no safety defect listed.
Received safety recall notice on april 20, 2010, and dealer is unable to get parts to fix the problem until july or august.
Jeep liberty 2002-had the ball joints replaced as part of the recall, 2 years later replacement is now defective.jeep replaced again.
I bought my 2002 jeep liberty used in 2005. My excitement over the new used vehicle was shortly lived. Before i could even make a payment my vehicle had a major problem. My mother was driving it on a paper route in the country early in the morning when she went to pull away from the mailbox she said the car would no longer move. She proceeded to get out and saw the lower control arm and the tire hanging there. She had to walk and knock a strangers door at 6 in the morning to call a tow truck. It was towed to a local mechanic that then investigated recalls on the liberty and found that it was a recall. It was then towed to jeep and i wasinformed about being reimbursed for the towing by diamond chrysler which i never was. It was fixed and my window washer fluid reservoir was busted and so was my wheel well which was also replaced. Then i still had the same noise that i hadbefore this so i called jeep but they told me if they looked at it and it wasn't the ball joint/control arm then they would charge me and i didn't have the money so i didn't take it in. Then in 2006 i got the recall notice from jeep and had it replaced again. I am still continuously having the same problem. I here the same loud popping noise when i turn hard and you can tell it still isn't right. I saw this investigation and i feel that i should inform you so we can get these vehicles either fixed or off the road. There are several complaints on blogs about the liberty's and i feel my money has been wasted with this malfunction of a vehicle. I am truly scared for my safety and others. There were the original sets, then the first recall, and then a second recall with no solution to the problem. Please please help!
Vehicle only has 19,900 miles on it andhad 3 alignments due to the vehicle continually pulling to the right.have brought to the dealership each time to fix but it continues to pull to right.not only does this problem continue to exist but it is ruining my tires!!!!
Within a year and a half, i had three windshield replacements.insurance agent said with that many replacements, could be defect.every time jeep hit bump, would squeak.took two dealerships 5 attempts to fix.paint was peeling on grill, had repainted.jeep constantly pulls to the right.have had alignment and tire rotations, still not fixed.latest, all four aluminum wheels are corroding due to them being manufactured with aluminum and steel.according to the dealership, the rims have been redesigned, but because my mileage is over 36, 000 miles, they are charging to replace them even though a dealer at the same dealership was having the exact same problem and had his replaced at no cost.field district manager refuses to speak to me, who made the decision for me to pay.can someone please guide me in the right direction.i need [email protected].
Lost control and rolled over.... Recall #f23 by daimler chrysler lower ball joints jeep liberty.
I was never notified about my 2002 jeep liberty recall on the front ball joints. Luckily i just pulled into a parking lot and was only going about 5 miles per hour and the ball joint on the drivers side fell out.i heard a big clunk and then couldn't move the car, the inside rim was all gouged. Had it towed to the dealer and was told about the recall on it. I purchased my jeep in dec 03 and this recall was nov 03, the dealer should have replaced them prior to selling it.
I have a popping noise in the front end of my 2002 jeep liberty 4wd.i took itto jeep and after 2 days they took the front end apart and put it back together and the problem got much better but not completely gone.is there a recall on this and do other people have this problem.my car has 55,000 miles on it.
The contact owns a 2002 jeep liberty. The contact stated that while driving approximately 50 mph the vehicle began to veer towards the left. At the same time, the passenger side of the vehicle dropped downward. The contact was unable to turn the steering wheel and crashed into a set of trees. A police report was filed. Both the driver and passenger were hospitalized as a result of their injuries. The manufacturer investigated the failure and informed the contact that the upper ball joint seperated from the vehicle. The contact was also informed the steering wheel was bent and the vehicle was not included in the recall associated with nhtsa campaign id number 09v119000 (suspension:front:control arm). The vehicle was towed to a storage yard, but was not repaired. The failure and current mileages were 170,000. The vin was unavailable.
Have experienced harmonic noise and vibration in the floor board and center console. The vibration and noise are most apparent when decelerating from a higher speed down through 50 to 55 mph. The vibration and noise sound as if you have knobby all terrain tires on the vehicle when in fact you do not. The dealer had the vehicle for two days and made every effort to identify the vibration and noise. They found a slightly out of balance wheel, but the vibration and noise remain. Since then, i have driven two other jeep liberty vehicles, both of them having similar vibration and noise. Perhaps i have a discriminating ear being an engineer, but that does't explain why passengers also feel the vibration and hear the noise. I guess i am fortunate to have the 7 year/ 100,000 mile warranty on the drive train.
Passenger upper ball joint failure.
2002 liberty left front suspension collapsed onto the wheel.***nar***the dealer replaced the left lower ball joint, upper control arm and ball joint and cv axle.the consumer learn of a recall on the ball joint and requested reimbursement from the manufacturer.
I had just backed out of a parking space in a busy parking lot, drove forward about 20 feet going no more than 7-10 mph, then made a left - still within the parking lot. When turning, i heard a grinding noise, then suddenly, the front end of my 2002 jeep liberty renegade collapsed onto the front tire of the driver's side. The upper ball joint of the vehicle had completely separated, knocking the wheel off in the process. This incident occurred in the late afternoon on a sunday (when mechanics are not open). Aaa towed the jeep to a local garage nearby; however, onmonday morning, i called chrysler to file a complaint about what had happened. My call was picked up by an overseas customer service rep. He told me that if i could have the car towed to a chrysler dealer, they would see what they could do about covering the repair, but to call back after they'd spoken with the dealer. Later that afternoon, i called back. Long story short, my call was escalated to a guy in detroit, who at first said that the call center rep had no business suggesting that my repair would be covered. When i told him i have photos of what happened to the car, he authorized the repair. The dealer had to replace the upper control arm and ball joint, and the brake line which was severed when the front end collapsed! i asked the dealer for the defective parts. He said chrysler would want them because they were covering it "under warranty."this is a major defect and safety issue - one of many in the 2002 jeep liberty. I shudder to think what would have happened if i had pulled out onto the busy highway! while i was happy that chrysler covered this cost, the car needed further adjustments when it was returned to me as the suspension felt loose and the vehicle was pulling to the left and shaking. The dealer said these were all unrelated (?!), and charged me for those repairs.
Was turning right onto a busy road when the front upper ball joint failed.managed to get to the side of the road.was told by a local dealer that chrysler would not do anything for this, regardless of the numerous complaints i've read about online.i replaced the upper control arm myself.$226.00 in parts.
Chrysler has taken over a month and still does not have my recall part that can cause the ball joints to separate while driving.the parts may be at the dealership by mid june.i am 6 months pregnant and am very concerned about driving this vehicle.i called customer service and they had no answer and no sympathy.i originally took my car to dealer in mid april.i think an expectant mother should be priority.
I received a recall notice from chrysler (safety recall j17) a few weeks ago.i called my dealer to have it repaired, and he told me that chrysler was only permitting them to have one recall kit installed per week, and that there was a waiting list.i am still waiting.why did chrysler issue a recall if they are not willing to fix it in a timely manner?
A vehicle recall was issued on my 2002 jeep liberty.there has been no failure, accident or injury as of the date of this complaint.the recall is titled safety recall f-23--lower ball joints.i first received notice of the recall some time in september of 2006.i made an appointment with my dealer and took the vehicle in.the dealer indicated they were having problems getting the ball joint parts from chrysler.chrysler was not releasing enough parts.i have called several times since then with the same response.this past week, i went in to the dealer and inquired again.the dealer informed me that he had a stack of other customers as well (he showed me the stack of work orders).he indicated he has called chrysler to complain about the lack of parts.chrysler keeps providing the same song and dance, namely that the parts will be shipped.when he asked what he is supposed to tell his customers, the dealer was given the blunt reply, "tell them the parts will be shipped."no date was given for shipping.having worked for a vehicle manufacturer as general counsel and having been involved in recall matters, i find this lack of attention to this recall particularly disturbing.frankly, i want my vehicle fixed and fixed now.my wife and i have a newborn son and i am very nervous about taking any of the family in a vehicle that could have a failure in the ball joints that chrysler says "can result in a loss of steering control and could cause a crash without prior warning."
Car was taken in for another issue with the jeep vehicle (seems constantly happening).i was told the upper ball joint was failing and car should not be driven.the mechanic called re a possible recall and was informed my vehicle was not in the recall.the date of manufacture was in the required date range but the car was not sold in a "salt belt state".actually the car was in the date range (may 1 was start of manufacture - mine was may 2)this is not acceptable.i was driving a dangerous vehicle on an interstate constantly and in an inspection for a leak in fluids this ball joint failure was found.jeep constantly refuses to pay for issues that are turning out to be excessive repairs for many owners.but an extreme vehicle parts failure such as this is not acceptable and should involve all vehicles - not just those in the so called "salt belt".
My 2002 jeep liberty 2x4 always bounces when i drive it.it bounces and the steering wheel turns by itself when i hit a bump at slow speed. Regularly, i hear a popping sound when i turn the wheel to make a turn.i have had the vehicle serviced regularly and had the recall item completed (front ball joint) but still have the problems.i have placed all new tires on the vehicle but the problems still exist.i am afraid to drive the car on the freeway at high speed because i can feel that the car does not operate correctly.i cannot afford to buy another car at this time but feel that this car is not completely safe to drive. Please note: this is a recurring problem rather than an incidental problem..which started about a year and a half ago and has gotten progressively worse.thank you for your concern and for letting me bring this to your attention.
The contact owns a 2002 jeep liberty. The contact stated that the front driver side tire felt felt abnormal and the vehicle begin jerking violently. The vehicle was taken to a local repair shop who diagnosed that the front control arm and the driver side upper bolt joint assembly needed to be replaced. The manufacturer was made aware of the failure but did not offer any assistance since the vehicle was not included in any recalls. The vehicle was not repaired. The failure and current mileage was 102,000.
On 09/08/2008,the vehicle(2002 jeep liberty sport), was being driven at a slow rateof speed approximately 5mph exiting right out of a parking lot.it was at this time the drive of the vehicle heard a loud pop or cracking noise.the vehicle jerked forward and then came to a stop at which time the driver struggled to move the vehicle to the side of the road out of traffic.the driver then exited the vehicle and discovered the tire was folded under the vehicle. The driver noticed a broken part that was later determined to be the upper ball joint.had this incident occurred at a higher rate of speed maintaining vehicle control would have been impossible causing injury to the driver or to other motorists.it should be noted this vehicle received a recall for a similar part in 11/2006, the lower ball joint.this recall and all other recalls had been completed according to jeep records.the owner is currently awaiting an estimate for repair.
I have a 2002 jeep liberty. The ball joint separated and caused me to crash into a cement wall on i-77 in west virginia. I picked up the car after it was repaired in wv and brought it home. I had to have more work done after i got back because it still was not right. The ball joints have been replaced at least 4 times. I was told by one of the mechanics that they were still using the joints that were causing the problem because they had not figured out how to re-design them. The last time i had it repaired they (hopefully) put ones on that are a new design. I have had to have it towed because it was unsafe to drive because the joint was so bad -- i check it regularly! my insurance company is progressive. Chrysler settled with them and paid for all the repairs after the crash.
I was driving my jeep liberty 2002 sport 4-wheel drive truck.i went over a set of railroad tracks and i heard a terrible squeak!i pulled over into a bank parking lot to find my tire under my car.the upper ball joint broke causing me to have my truck towed and fixed.
The vehicle pulls to the right and several attempts have been done; it continues to pull to the right.
Front left (driver's side) suspension collapsed while driving the vehicle.
I was pulling out of my driveway last night and the front drivers wheel fell off. The upper control arm with the ball joint snapped in half.
Recall #009v119000 dated apr 09, 2009 expected to begin october 2009 covering 2002 jeep liberties excludes the state of louisiana - condition described in the recall exactly describes the problem with my vehicle.since chrysler is aware that this condition does exist, why does it exclude the state of louisiana."the front suspension upper control arm ball joint may experience a loss of lubrication which could lead to corrosion, accelerated wear & possible separation while driving.consequence: failure of the ball joint could result in a loss of steering capability, increasing the risk of a crash."previous recall on lower ball joint has been taken care of.
It happened again yesterday! i have a jeep liberty 2002. My front passenger side wheel fell off while i was driving (with my kids) in a residential area:had it been on the highway, i know there would have been injuries.i have had two recalls. First recall 2004 and another at the end of 2007. January 2008 while i driving both fronttires popped off (very scary), then second recall was done. Since this was supposedly taken care of, i thought that all was ok and then it happens again last night! why can somebody make jeep find an answer before there is afatality, or is this what hey are waiting for? the right number of deaths.
Jeep always pulls to the right. Problem was supposed to be resolved with ball joint replacement procedure from a recall, but it still exists. Dealer performed a wheel alignment (which he suspected was needed), but problem still exists. Replaced original tires with only 20,000km (probably due to compensating for pulling to the right) - consider this a safety issue because you always have to compensate for the pull.
While inspecting front brake pads noticed rubber boots on lower and upper ball joints were completely deteriorated (dry rotted). This is a 2002 liberty 4x4 renegade with 37000 miles highway driving only. Lower ball joint was covered by recall at dealer . Upper control arm /ball joint (assembly) is covered in so called salt belt states ,but not here in texas . The rubber boots (seals) appear to be made with defective material that cannot withstand any environment. Apr 09,2009/recall id#65314 should cover all jeep liberty vehicles in all states. This is truly a dangerous life threatening defect that needs to be fixed by jeep dealers at company cost immediately to save lives.
The suspension is so low in the front (only measures 5") that when you drive off roadthe rocks/sandfill up the skid plateand if left there could rub holes in the oil pan/mess up the boots on the suspension and possibly stop the suspension from functioning.if driving on slushy/frozen roads the vehicle would becme a ski.is this an off-road vehicle as advertized or is it strickly an asphalt vehicle.
It happened again yesterday! i have a jeep liberty 2002. My front passenger side wheel fell off while i was driving (with my kids) in a residential area:had it been on the highway, i know there would have been injuries.i have had two recalls. First recall 2004 and another at the end of 2007. January 2008 while i driving both fronttires popped off (very scary), then second recall was done. Since this was supposedly taken care of, i thought that all was ok and then it happens again last night! why can somebody make jeep find an answer before there is afatality, or is this what hey are waiting for? the right number of deaths.
I am experiencing a rattling sound when driving uphill or downhill through driveway, traveling 5-20 miles an hour.i took my jeep 2002 liberty 2wd to get serviced and received recommended repairs:prosteer control arm with ball joint upper center, remove and install propeller shaft to replace universal joints on both ends, rear wheel bearings, tail pipe is welded to muffler, muffler does not meet design specifications and should be replaced due to exhaust leak as well, remove rack and pinion, complete rack as does not meet design specifications and is leaking. I was driving about 25 mph and my rear right side tire was smoking profusely.i pulled over and noticed the gray smoke from my tire.i took the car to check the rear breaks. They were fine but was told that i had a leak from the exhaust pipe which dripped on to that area.the car has 75,806 miles.i was told that i could loose control of vehicle and entire area can collapse during traffic due to these issues. Aside from these issues, i am experiencing a whistling sound, problems with rear drivers side passenger power window regulator which produces grind-like sound. The window came off and i was told that i needed a new regulator for the window. I'm also experiencing a red stain in engine oil drippage on ground. Finally, strange odor from car -odor continues to be present whether i wash the carpets and seats (smells like mold/mildew or skunk).
Took 2002 jeep liberty for oil change.informed vehicle needs 2 new upper ball joints.bottoms were recalled by chrysler.why not the uppers as well????
The contact owns a 2002 jeep liberty.while driving approximately 18 mph, the contact heard loud noises and then lost control of the vehicle.she had to continue to apply her brakes in order to stop the vehicle.a certified mechanic diagnosed the vehicle as having ball joint failure.the contact found two recalls regarding the ball joints for her year, make, and model vehicle.the nhtsa campaign id number was unknown.the current and failure mileages were 205,000.
My daughter was driving and turninginto a parking lot,as she was turning left to park the car, she said something happened. She got out of the car to find the drivers side wheel had collapsed. The upper ball joint broke or separated causing the tire to collapse. This caused the jeep to be totally disabled and i'm sure will be a very expensive repair. What is even scarier is that this could have happened on the highway and something much worsecould have occurred. How unsafe is this vehicle!!! please look into this vehicle.the suv has not been repaired yet. It is still being looked at. I noticed that this is not the only complaint about this problem. Please take care of this so that our families are not in danger!
Consumer states that while driving at respective speeds of 30mph, 50mph and 60 mph or above, the vehicle shimmys excessively on the front end.vehicle checked by dlr 3x who has been unable to determine cause of problem.consumer stated shimmying is very distracting while driving and is very concerned that problem can not be diagnosed.nlm
Everyday, there is a clunk from the front driver's side of the vehicle when backing out of a car port and while turning the wheel to straighten up at a low speed.same noise has also been heard when going over bumps.
I began to hear a knocking sound in the front right wheel well when i hit little cracks and bumps in the road.lifted it at a mechanics shop and found the upper ball joint was about to fail.had to buy a new one so i wouldn't lose control while driving.i inspected the old one and found the ball could nearly have complete separation.
I stopped to pick up my daughter's snow pants on the way from school. Backing out of the driveway i heard and felt my tire do something. I didn't know what it was, but the car was obviously unable to be driven. When i got out, my passenger side front tire was at angles to the car. The upper and lower ball joints gave out and according to the mechanic, the brake line was basically the only thing holding the tire on. I didn't know there was anything unusual going on up to this point, as any small steering issues i had were mostly when the car had just been started, so were attributed to cold and ice. The car is currently at the dealer waiting to be fixed, so the old parts should be available.
Vehicle pulls to the right.has been taken in for repair repeatedly.all dealership does is realign but does not look into why this keeps happening.*la
Since date of purchase vehicle pulls to the right while driving. Have taken it to the dealer and they checked it, but it still pulls to the right.
The contact owns a jeep liberty. The contact received a recall notice for recall 09v119000 (suspension: front: control arm). The contact called an authorized dealership on 04/19/10 and made an appointment for 04/26/10. When she arrived at the dealership, she was informed that the part for repair had not arrive and they were not sure when the parts would arrive. The contact stated that her husband told the dealer that she was speaking with nhtsa and the dealer agreed to perform the repair. The contact had not experienced any failures at the time of the complaint. The current mileage was approximately 65,000.
The contact owns a 2002 jeep liberty. The contact was driving approximately between 60-70 on normal road conditions.the steering system failed to operate properly and began to wobble.the driver continued in operation.the vehicle was taken to an authorized dealer.there was a recall undernhtsa campaign id number 09v119000 (suspension:front:control arm).however, the vin was excluded from the recall defect.the vehicle is in the process of being repaired for the malfunction.the failure mileage was 100,000. Updated 3/24/10updated 06/01/10.
The contact owns a 2002 jeep liberty. The contact received a recall notice for recall 09v119000 (suspension: front: control arm) on april 22, 2010 so she called the dealer. The dealer stated that he could not schedule an appointment before six months to repair the vehicle. The contact called the manufacturer and filed a complaint; the manufacturer stated that they were only supplying the dealerships with one part per week and she had to wait. The current and failure mileages were approximately 103,000
The contact owns a 2002 jeep liberty.the contact took her vehicle to the repair shop and was informed that the front suspension control arm needed to be replaced.the vehicle was repaired at the cost of $400.the contact called the dealer to check for any recalls and was informed that her vin was excluded from nhtsa campaign id number 09v119000 (suspension:front:control arm).the failure mileage was 90,000.
The contact owns a 2002 jeep liberty. The contact received a recall notice for recall 09v119000 (suspension: front: control arm). The contact called the authorized dealership but the dealer stated that the parts were unavailable. The contact had not experienced any failures at the time of the complaint. The current mileage was approximately 81,000.
The contact owns a 2002 jeep liberty.the vehicle failed state inspection because the front suspension upper control arm ball joint experienced a loss of lubrication. His vehicle identification number was excluded from recall nhtsa campaign id number 09v119000 (suspension:front:control arm). All repairs would have to be made at the owner's expense.no repairs were made. The failure mileage was 105,000.the current was 110,000.
The contact owns a 2002 jeep liberty.while driving 40 mph, the vehicle began to shake and vibrate through the steering wheel.the contact heard a lot of noise in the vehicle.through online research, the dealer found nhtsa campaign id number 09v119000, nhtsa action number ea08008 (suspension:front:control arm).the manufacturer stated that the vin was not included in the recall, although the failures were identical.the failure mileage was 110,000 and current mileage was 120,000.updated 09/14/09. *ljupdated 09/15/09.
The contact owns a 2002 jeep liberty. While driving at 30 mph, the contact noticed that the front end of the vehicle was shaking. The contact received a recall notice for recall 09v119000 (suspension: front: control arm) but the dealer stated that the parts were unavailable and they were not sure when they would be available. The current mileage was 100,492.
Vehicle has always pulled to the right regardless of new tires, front end alignment, etc. About one year ago started to hear screeching and clunking noises from front end. Particularly on cold days and even over small bumps. Service shop couldn't diagnose a problem. Recent trip to shop revealed a split boot on the right upper control arm and losing grease. If not replaced, it will fail. Vehicle has been serviced for previous two recalls on the lower control arm ball joints. Dealer will not cover the replacement cost of ball joint and/or upper control arm assembly.
The contact owns a 2002 jeep liberty. She stated that while driving in reverse, the lower front control arm ball joint broke and the vehicle collapsed. The vehicle was towed to a jeep dealer. The dealer stated that there was a recall 09v119000 for the suspension, front control arm; however, her vin was not included. The failure was identical to the recall. The vehicle was repaired at the owners expense for$2,148.87. The failure mileage was 80000 and the current mileage was 85000.
2002 jeep liberty. Consumer writes in regards to safety recall j17 front suspension upper control arm ball joints. Consumer expresses he has made 3 appointments with dealer and they have canceled all three *tgw
The contact owns a 2002 jeep liberty limited. While driving at low speeds of 5 mph into a parking lot, the drivers side upper control arm fractured from its socket and caused the tire to collapse outward. The vehicle was towed to a local repair shop where the mechanic replaced the upper control arm and realigned the front end. The contact referenced nhtsa campaign id number: 09v119000 (suspension: front: control arm) but was unable to confirm if her vehicle was included with the recall.the failure mileage was 95,676 and the current was 95,776.
Lower control arm bolt on front passenger side broke off, causing lower control arm to come loose during low speed travel travel, causing total loss of steering.vehicle had just been serviced in mid june, including alignment.
Since purchasing this 2002 jeep liberty for my 23 year old daughter it haspulled to the left when the steering wheel was released.it was returned to the jeep dealer several times for repair.each time it was realigned and was ok for a time then started to pull to the left again. We also replaced the tires trying to eliminate problem, which continued untilthe 3/31/05 accident.my daughter was travelingdown the highway on 3/31/05a sunny dry day in new britain ct when she suddenly lostcontrol of her jeep and side swiped the jerseybarrier.although this can't be proved without more investigation, i believe the lower control arm , which is casted not pressed steel, had a partial crack that totally failed at the time of the accident.the failure caused loss of control of the jeep liberty and it side-swiped the jerky barrier.there was about $6,000 damage to the driver's side of the jeep, no other vehicles were involved.the police officer attributed the accident to tire failure, since the 2 driver's side tires were flat.when examining the jeep at the body shop, i noticed the lower control arm was broken.i didn't think the crash was severe enough to cause this to happen.on closer examination of the partitlooked to me like the broken edge was about halfrusted.to me this indicated a preexisting crack in the casting.i am reporting this incident because i can't proof the jeep's part failed.the jeep is advertised as an "off road" vehicle and as such should be heavy duty. If this part did fail after only 46,000 miles it could be a manufacturing problem that should be investigated.i am having the body shop save the part for examination. The car has been repaired.
The contact owns a 2002 jeep liberty.he stated that he received a recall notice (nhtsa campaign # 03v460000) for the lower ball joints in december of 2006.he spoke to the dealer in february of 2007 and they stated it would take approximately two months before they would receive the part.as of august 3, 2007, the dealer has not repaired the vehicle.the current mileage was 63,000.there had been no failure to date.updated 12-12-07.updated
The contact owns a 2002 jeep liberty. While traveling at any speed, the front end of the vehicle would vibrate severely and the lower control arm fractured. The vehicle was towed to the dealer who diagnosed that the lower control arm needed to be replaced. The vehicle was not included in nhtsa campaign numbers: 03v460000 (suspension) and 06v288000 (suspension). The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 94,000.
Dt*:the contact stated while driving 45 mph on normal road conditions the vehicle pulled hard to the right.prior the incident the vehicle was subject to recall #03v460000 where the suspension control arm was replaced.the contact asked the dealership if the alignment was included in the recall and they indicated thatalignment was part of the vehicle's normal maintenance.the manufacturer was contacted who confirmed the dealership statement.the contact was concern because the misalignment created by the suspension repairs could be the cause of a fatal accident.
Dt*: the contact stated having problems with the brakes.the problem started after the vehicle was repaired at the dealership, for a nhtsa recall, # 06v288000, regarding the suspension: front: control arm: lower ball joint.while driving 10 mph on normal road conditions, the brakes did not respond, no matter how far the brake pedal was depressed, the brake pedal went all way down to the floor and pulled the vehicle to the right.there were no warning signals prior to the incident.the vehicle was not taken to a dealership.the dealership was contacted, and would not offer a repair without charges.
Dt:the contact stated while drivingona curve the lower control arm snapped, and he could not control the vehicle.this causedthe vehicle to run into a power pole.the vehicle was towed to a body shop for repairs.the lower control arm, rim, bumper and two doors were replaced on the vehicle.theinsurance company contacted daimler/chrysler because there wasrecall 0346000for the lower ball joints, but this vehicle was not included in the recall.
-the contact received recall notice 03v460000 for the lower ball joint onthe 2002 jeep liberty with an odometer reading of 42,000 miles. The contact stated called the dealer, )and they told him that it will be a five week wait for the repair to be scheduled.the contact was concerned about the waiting period.ak
- the contact received recall letter (f23) for lower ball joint. She called the dealership and was told that the part was not in stock and they do not know when the part will be available.
- the contact received a recall letter.the contact called the dealership regarding the ball joint recall. She was told the part is not in stock and will take up to 5 weeks for them to receive it. This is unacceptable to contact.
Dt*: the contact stated a recall letter was received for recall #f23, for the suspension: control arm, lower ball joint.when the service dealer was called to set an appointment, the contact was added to a waiting list and informed there was no estimate, as to when the parts were available. The manufacturer was notified.
-the contact has a 2002 jeep liberty.the contact received recall 06v288000 concerning lower ball joint.the contact called the dealership in his area , and they stated that it couldtake 4 months or more in order for them to perform the recall service.the contact stated that there wasa waiting list of over 100 people. There have been no failures to date.the current mileage was 59700.updated 03/19/07.
1.i had driven the vehicle all day prior to the incident without any noticeable irregularities.on the morning of the failure, monday, june 12th, 2006, i had just started the morning commute to the babysitters with my 1-year-old daughter and had been on the highway for about a mile driving between 55 and 65 mph when the failure occurred.2.the failure was initially thought to be a flat tire (front driver side), although i had never experienced a flat tire that slowed a vehicleso fast and jerked the car so suddenly.i honestly feared that the vehicle might flip or roll over, and seeing other cars nearby in my rearview mirror, the safety of myself, my daughter, and other drivers was my initial concern.i can only imagine how bad this might have turned out in the winter on a snowy surface or even just a rain soaked surface.once i got the vehicle slowed down and onto the shoulder, i attempted to change the destroyed tire.it wasn't until after getting all of the lug nuts off of the wheel that i realized there was a bigger problem.the wheel would not budge.3.i called a tow truck and had the vehicle towed to the nearest local tire store (tires plus).that is when they diagnosed the broken left lower ball joint which had separated and became lodged into the wheel and destroyed the wheel.i had tires plus replace the ball joint, order a new (conditioned) wheel, and replace the tire.later they discovered that the lower right ball joint was loose/had movement and advised me to have it replaced along with a second new tire as well.i am assuming this steering/suspension issue caused excessive wear to the two front tires.i authorized the repairs and am now out a little over $1200.internet research today led me to many incidents involving jeep liberty lower ball joint failures and an ongoing investigation.no help/consolation/reimbursement was obtained on the phone with daimler chrysler.they basically said "sorry, there's nothing we can do".
Dt*: the contact stated the recall notice # f23 for the suspension: front: control arm: lower ball joint, was received in early september of 2006.on 09/20/06 the contact tried to schedule a recall repair at 4 separate service dealers, who all asked the contact to call back in two weeks, but would not provide an estimated wait time for service or add the contact to a wait list.when the manufacturer was notified, the contact was informed the vehicle should be parked until repairs were possible.updated 11/30/2006 -
When turning the wheel sharply to the right, and in both reverse and forward, there is a loud popping sound.dealer corrected situation under the recall for the ball joints.however, less than 2 months later it was occuring again with more frequency.
2002 jeep liberty that was totaled when the power steering went out customer states that she is now without transportation due to faulty parts and wants some kind of solution**ccthe consumer received 2 recall letters in the mailafter her accident.both notices stated that the vehicle needed to have the ball joints repaired.the consumer contacted the manufacturer and informed them of the accident chrysler stated they were sending a representative out to investigate the vehicle. The consumer stated the representative assessed there was nothing wrong with the lower ball joint, airbags, or steering to cause the accident. The consumer further stated she spoke with the garage where the vehicle was located and stated no one ever came to check the vehicle over.
Dt*: the contact stated there hadbeen a delay in servicing the recall #f23 for the suspension: front: control arm: lower ball joints, due to delays in receiving the replacement parts.it had been over 8 weeks since receiving the recall notice.the manufacturer had not been notified.
On september 30,2006 i received a recall notice for the lower ball joints on my 2002 jeep liberty. I have called a couple of different dealerships to try to get this repair and have been told over and over and over that the parts have not been made available for this service. It is now february 1,2007 and i was just told that i am number 29 on a waiting list for parts that are not available. I have been told that this dealership is only receiving 3 kits at a time and not receiving a shipment every week so it will still be a long wait to make my jeep safe for myself and my children to ride in. Personally i think this is ridiculous!! i called the daimler chrysler corporation and they have a recording telling me to be patient and work with my local dealerships.
2002 jeep liberty safety recall f23- lower ball joints customer states that the they had to have the work done and want to be reimbursed for the service**ccthe consumer provided a copy of the repair invoice.the dealerstated that upper ball joint was also bad.
The contact owns a 2002 jeep liberty.in october2006 the contact received recall 03v46000 regardingsuspension:front:control arm:lower ball joint.he contacted the dealer and his name was added to the waiting list.in january2007, the dealer stated that his name was still on the list.the manufacturer stated that they would speak with the dealer and call the contact back.as of april 26, 2007 the manufacturer has failed to call him back, and he felt the wait for the recall repairwastoo long.there have been no failures to date.the current mileage is 48,000,and the failure mileage is unknown.the consumer stated contacted dealer on 3/13/07 and notified daimler chrysler and stated they would talk to the dealer and call the consumer back. Update 05/15/07
Dt*: the contact stated a nhtsa recall letter # f23, for the suspension: front: control arm: lower ball joint, was received on 11/01/2006 and immediately went to the service dealer the next day to schedule the recall repair.the contact was informed the replacement parts were back ordered and the service dealer would call when the parts were available.the manufacturer was not alerted.
I own a jeep liberty 2002 and it has 54600 miles, last week i heard a noise in the steering, i took to the dealer service center here in venezuela closest to my home and explained the problem the check the car and call me back that the only thing needed was an oil change, satisfied i took my car and planned a weekend family trip out of town and drove another 200 miles at high way speeds when returning home at very low speed passes a speed reducer bump on the street by my home and the left front wheel felt off, the lower ball joint broke!, i was on shock if this would happened few miles before all of my family including me could be killed in a car accident, andthe worse part is that i took to the dealer just before to prevent this kind of issues and they just didn't care about i found out today at some of the jeep chat rooms that it is a proven problem and that there is a recall on this issue for this models, we were very close of been harmed or may been killed, my report is to make sure you correct this on your country at least and you may safe some other family lives i know that the regulations on venezuela fall way behind in order to introduce a legal complaint against daimler chrysler here and i wont get any progress over here but at least i put a little sand grain to avoid any incidents were i know that can be avoided.
- the contactreceived recall 06v288000 forthe2002 jeep liberty concerning lower ball joints. The contact complainedabout the effect that the ball joint had onthe tires.the contact stated that no matter what speed she was driving at, but usually at about 15 mph she feltand heard the suspension inthecar shifting whenever she hit a bump.the contacts complaint was that after one and a half years thetireswere completely bald.the contact stated that this was directly related to the safety recalls on the ball joints.also, the contactstated that on 11/2005 she lost control of thevehicle after making a turn.after taking the vehicle for service, the contact learned from the dealer that all of thesteering fluidleaked out, and the power steering belt split in half.the contact would like to have the tires replaced under the recall as well.updated 2/7/2007 -the consumer's vehicle experience extended crank time to start.the dealer replaced eh fuel pump and fuel pump reservoir.the lap belt in the rear seat became twisted.when the vehicle was put into reverse the consumer hear a noise.the dealer made repairs to the transmission.the lighter was inoperative.
I have received a safety recall notice (f23) for the lower ball joints on my 2002 jeep liberty.i have contacted the russellville,arkansas (i am attending school and working there) location several times.each time i have called they have told me parts are on backorder and to call back.i am concerned because this was a backorder and the problem should be able to be fixed in a timely manner.
Dt*: the contact stated while driving various speeds, there was a popping noise coming from the front suspension.the vehicle was inspected by a dealer, who determined the front lower ball joints needed to be replaced.there was a nhtsa recall, # 06v288000 on the vehicle regarding the front lower ball joints.the parts needed to repair the vehicle were not available at the local dealership.the manufacturer was alerted, and confirmed the parts were not available.
There is a recall on the jeep liberty for the ball joints. They said you could loose steering. Well i called to get it fixed and the dealer told me that chrysler will only send them 2 parts a week. Im 26th on the list to get repaired. If this is a safety hazard then i will not get my car repaired for 2 1/2 months. What am i to drive. The manufacturer should have to provide more parts quicker.
Dt*: the contact stated although there were no ongoing problems with the front suspension, there was a nhtsa recall, #06v288000 on the vehicle regarding the lower ball joints.the parts needed to repair the vehicle were not available at the local dealership.the manufacturer was alerted, and confirmed the parts were not available.
While driving. The lower ball joint completely failed. The consumer took the vehicle to be repaired. However, this is the second time the ball joint has been replaced within 1800 miles. The first time it was done through a recall.the consumer bought the vehicle used. Please provide any further information.
-the contact has a jeep liberty that is involved in the ball joint recall.the contact has contacted the dealership in her area and they stated thatit can take 4-12 weeks in order for them to set up service.
Safety recall on 2002 jeep liberty lower ball joint my complaint is that they said it will take 5 months to fix this problem.
Dt*: the contact stated although there were no ongoing problems with the front suspension, there was a nhtsa recall, #06v288000 on the vehicle regarding the front lower ball joints.the parts needed to repair the vehicle were not available at the local dealership.the manufacturer was alerted, and confirmed the parts were not available.
Lower all joint recall in jan.04. Sept 04 i have it in the shop again for ball joint problem.also had the a/c tensioner fixed twice.this is an 02 jeep liberty sport.
This complaint regards safety recall f23 for our 2002 jeep liberty. When we received notification of the recall, we contacted our local jeep dealership in houston, tx. They informed us that the part was on back-order and would contact us when it arrived. That was over a year ago and our car has never been fixed, nor has anyone contacted us about the part. We followed up with the dealership several times; each time we were informed the part was not available. We have not yet had an incident or crash, but consider this unacceptable.
Dt*: the contact stated there were no problems with the vehicle.there was a nhtsa recall, #06v288000 on the vehicle regarding the front lower ball joint.the parts needed to repair the vehicle were not available at the local dealership.the manufacturer confirmed the parts were not available.
The contact owns a 2002 jeep liberty.while driving 15 mph, the driver side front tire blew out.the contact then heard a noise and the vehicle dropped down.the vehicle was towed to a chrysler dealer and diagnosed as needing the lower ball joints replaced.the contact stated that the lower ball joints were replaced in 2003.the vehicle has been repaired.the current and failure mileages were 82,000.
My wife was turning around in the driveway and the front driver side lower ball joint fell out to the ground and the wheel well was resting on top of the tire.
The dealership will not have the parts or tools available to perform the recall on the lower control arm (03v460000) until april.
Received safety recall notice back in november 2006.all dealerships in the area do not carry parts that need to be replaced.parts are claimed to be back-ordered. If they send out safety recall notices, dealerships should be carrying replacement parts!!no injuries yet, but just waiting for something to happen.
-the contactreceived recall 03v460000forlower ball joint failure.the contactcalled his local dealership in september 2006 and still hasn't received confirmation for an appointment to perform the recall repairs.updated 1/29/2007 -
Dt*:the contact stated while driving 10 mph the front drivers side tire came off the vehicle.the vehicle was towed to the dealer who determined the lower ball joint fractured and needs to be replaced.a nhtsa recall, # 03v460000 was performed on the vehicle concerning, the front lower ball joint however, the recall did not remedy the problem.the dealership would not offer a second repair without charge under the recall.
- the contact stated that he received recall letter 06v288000for the lower ball joint onthe 2002 jeep liberty which has an odometer reading of 71,000 miles.he was placed on a waiting list on 11/20/06.he was still waiting for the part.the contact has not had any problems with the vehicle.the contact was concerned about the delay in repairing the vehicle.
Received safety recall c36 notice one year ago, but dealership still has not scheduled me for an appointment.i have made two appointments with them but the dealership has cancelled both, they claim that they do not have the parts from the manufacturer.now i have received safety recall notice f23. I want these taken care of as soon as reasonably possible, but the dealership is unresponsive.
Dt*: the contact stated while pulling up to a gas pump island at 3 mph the front control arm lower ball joints failed on the passenger'sside. There was a loud thump, and the vehicle seemed to sit down on the front tire. Upon inspection the contact noticed the control arm hanging down. The vehicle was towed to an independent repair shop for inspection which confirmed the lower control arm ball joint failed. The contact called the manufacturer, and they were willing to make repairs under the previous recall campaign. At a local dealership. The contact wanted to have the vehicle repaired at the independent repair shop,but the manufacturer would not guarantee reimbursement if the work was completed at an independent repair shop. The vehicle was repaired under nhtsa recall campaign03v460000 concerning the front control arm lower ball joint in 2003. There was no problem with the original part, only a failure of the part replaced under the recall.
Took my vehicle to the dealership to get oil change, tires rotated, and the 23 point inspection.told them at the time of the noise vehicle was making.ended up having to replace the front two tires and paying to get them balanced and aligned as well.was told that if the noise continues to bring it back.sounds and noise got worse over the next day so took it in the following day.was told that the problem was the ball joints that are on recall and so all they would need to do is replace those and there would be no costs.i was then told that the kits were not working and they had tried two different ones from two different dealerships.i was then told that to make them work they would need to replace the steering knuckles and it would cost me about $800 to get this done.i refused to pay for this when the steering knuckles were not damaged and the ball joints were the manufacturers mistake, so they needed to find some ball joints that worked or fix the problem.i was then told today that they were sent the steering knuckles and the ball joints worked with this replacement and they would give me a discount of $628, of which i can't afford.the manufacturer will not talk to me and the customer service is like talking to an automated answering service.the manager at the dealership is to call me in the morning if he could do anything else for me, which does not look promising at all.my issue is i should not have to pay for a part that was not damaged just so the recalled parts of ball joints can fit on my vehicle that they were originally supposed to fit.
2002 jeep liberty limitedtraveling at 50 mph heard a loud bang and vehicle appeared to have a blow out on the front passenger side tire.maintained control of the vehicle and pulled off road.when attempting to replace wheel, it was discovered that the lower ball joint was broken.the vehicle was towed to a near jeep dealer, the full damage was identified including new wheel, tire, seals and mechanical parts.total cost estimated at $ 1400the lower ball joints were previously replaced under a factory recall aug 27, 2004, 20 months and approximately 29000 miles earlier than this incidentjudging by the number of similar repeat failures postedwith nhtsa, this appears to bea generic issue with the replacement partsused during the recall or the design.the dealer, not our normal service dealer, will not repair under warranty, even though the ball joints were replaced during the recall.attempting to get daimler chrysler jeep customer assistance to accept responsibility for the repeat failure and repair under warranty but not successful yet.in the interim, have personally approved repairs as need vehicle.
Thanks god there was no crash or damage yet.i've found out that it is recommended to fulfill safety recall for my jeep liberty.i called moscow dealer "musa-motors" (www.musa-motors.ru) and they say that "they do not do recalls on holidays" they only do the work, which will cost me money.it is not good because f23 recall - is lower ball joints replacement that means safety. And if something happens to me or my family you'll be in charge of.that's why, i'm asking to stop musa-motor's dealing license as a jeep dealer.
Dt*: the contact stated recall # f23 was received for the suspension: front: control arm: lower ball joint, the contact called to schedule the recall repair with the service dealer.when the vehicle was taken in for the scheduled service, the dealer informed the contact, the parts were not available.when the contact returned the following week as requested, the parts were still not available and no date could be provided.the manufacturer was notified.updated 12/05/06.
Dt*: the contact stated while driving various speeds on the highway, there was a pronounced vibration within the front suspension.there was a nhtsa recall, #06v288000 on the vehicle regarding the lower ball joints.the parts needed to repair the vehicle were not available at the local dealership.the manufacturer was alerted, and confirmed the parts were not available.
Dt*: the contact stated the replacement part for recall f23 for the suspension: front: control arm: lower ball joint, was not available at the service dealer.the vehicle was added to a wait list of 60 other vehicles waiting for the part.the service dealer was not receiving the parts at 3 a week as other dealers were.the vehicle was added to other wait lists.the manufacturer informed the contact a refund would not be made if aftermarket parts were used.
2002 jeep liberty ball joint separated resulting in the consumer losing control of the vehicle.*mr after the dealer performed the recall on the lower ball joints the consumer started to hear a noise coming from the tire. The dealer claimed the noise was from the brake andit was adjusted, however the noise was still present and that was when the consumer experienced the ball joint separating from the knuckle. The consumer believed when the dealer replaced the ball joint it was done incorrectly.
Recall august 6 2006--nhtsa-06v-288-daimlerchrisler recal f23-saw on recall list called dealership they called back cannot do till i get postcard from chrysler-emailed chrysler they said to have them look at because no action is being taken yet.dealership cost 129.00i have front end pull on right of jeep just started never had problem before and a 4x4 does not get a alignment.let me know please when time permits you to.
Dt:caller says his ball joints are defective. Without warning the front passenger wheel fell off two weeks ago. Vehicle had to be towed. Dealer fixed it under warranty. Manufacturer said they will not replace the vehicle because of the mileage. Recall work was done in april 2004. Caller dose not have recall information. Caller says at his expense he replaced the rear ball joints.
The contact owns a 2002 jeep liberty. While the contact was making a left hand turn at a low speed she noticed that the front driver side tire suddenly broke away from the vehicle. The vehicle was taken to the dealer who stated that the control arm ball joint needed to be replaced. Prior to the failure, the contact heard a knocking noise in the front end of the vehicle. The current and failure mileages were 100324.
Dt*: the contact stated there was a nhtsa recall, #06v288000 on the vehicle regarding the front lower ball joint.the parts needed to repair the vehicle were not available at the local dealership.the manufacturer confirmed the parts were not available.
While driving in clear weather at 50 mph, the front passenger tireseparated from the axle, according to the insurance representative. .a little after the accident had occurred there was a recall issued on the 2002 jeep liberty'sby chrysler, so the dealers will now replace the defective front lower ball joints and with modified assemblies.the wheel assembly at the ball joint broke, which caused the tire assembly to come off. The vehicle flipped over twice and consequently the consumer suffered injuries.
Dt*: the contact stated there were no problems with the vehicle.there was a nhtsa recall, #06v288000 on the vehicle regarding the front lower ball joint.the parts needed to repair the vehicle were not available at the local dealership.the manufacturer confirmed the parts were not available.
The contact owns a 2002 jeep liberty.while driving 20 mph, the contact heard a grinding noise coming from the vehicle.he stated that the lower ball joints separated.the service station repaired the driver side front axle and upper tie rod.the current mileage was 107,536 and failure mileage was 107,701.
Jeep liberty recalled for lower ball joints**ccthe dealer has failed to resolve the problem.
Received a safety recall notice for the jeep liberty dealing with the front suspension lower ball joints over 3 months ago and still can't get it fixed because the dealer isn't getting parts out fast enough.
While driving at 40 mph there was a vibration in the steering column.the consumer believed it was related to recall 03v460000concerning the lower control arm lowerball joint failure.*sc
At 35,000 miles the lower ball joints were worn beyond spec and replaced under recall.at 40,000 miles driver side lower ball joint worn to the point of collapse and failure.
Dt*: the contact stated no problem had occurred with the vehicle.there was a nhtsa recall, #06v288000 on the vehicle regarding the front lower ball joint.the parts needed to repair the vehicle were not available at the local dealership.the manufacturer confirmed the parts were not available.
Dt*:the contact stated while maneuvering through a parking lot the front of the vehicle collapsed without warning.the vehicle was towed to the dealer.there was a nhtsa recall, #06v288000 on the vehicle regarding the front lower ball joint.the parts needed to repair the vehicle were not available at the local dealership.the manufacturer confirmed the parts were not available.
I received a recall notice form daimler chrysler regarding the replacement of the lower ball joints of my 2002 jeep liberty.this is the second recall for the same issue!i scheduled a service appointment with the closest "five star" chrysler dealership to perform the recall.when i arrived at the dealership today, i was told that they could not perform the safety recall because i did not purchase the vehicle from them.they stated "that there was a limited number of ball joints available and that i would have to return to the dealer in which i purchased the vehicle from."that dealership is over an hour from where i currently live, as i have moved since purchasing the car.the dealership that refused to perform the daimler chrysler recall is: hayes dodge chrysler jeep719 w pike streetlawrenceville, ga 30045i find it absolutely unacceptable that a dealership would refuse to perform a company safety recall, therefore putting myself and my family at risk.
Dt*: the contact stated while driving 5 mph, the right side of the vehicle suddenly dropped into the rim.the vehicle was towed to a residence.upon inspection, the contact noticed that the front right ball joint had detached and punctured the rim.the vehicle was not seen by a dealer.there was a nhtsa recall# 03v460000 which pertained to the lower ball joint.the vehicle was not included in the recall due to the vin.
-the contact has a 2002 jeep liberty with an odometer reading of 35000 mileswhen he received the recall notice 06v288000 for lower ball joint. The dealer (romano jeep) was contacted over a month ago, but the contact has not heard when he will have his vehicle repaired.
After being schedule for 2 appointments with the dealership to have the lower ball joint recall 03v460000 performed,the consumer was informed that the parts were not available.the consumer felt that the dealership was performing the recall on the vehicles of the consumer's who bought the vehicle from them first.*sc
- the contact received a recall notice 06v288000for a 2002 jeep liberty.the vehicle has61,000 miles on it.she called the dealer and her name was put on a waiting list for therecall repairs. She is number 31 on the list.the contact is not currently experiencing any problems with the vehicle.
My 2002 jeep liberty began to make a noise from the right front tire area.i called the dealer to make an appointment, explained the problem and was given an appointment about 10 days out.about half way between making the appointment and the day of the appointment while pulling away from a stop sign the lower ball joint on the right front side of the vehicle broke apart dropping that side of the car down on to the tire.in the process of trying to get the vehicle up on to the flatbed tow truck the tire did some damage to the plastic part of the fender surrounding the wheel well.the vehicle was dropped at the dealer (seacoast motors) for repairs at about 5:30 pm on 8/2/06.as of this writing (8/3/06 @ 1 pm) they have not looked at the vehicle or confirmed the actual problem so i am without a vehicle for an undetermined amount of time at this point.
- the contact stated that he has a 2002 jeep liberty , and received a recall notice for the lower ball joints.he called the dealer to make an appointment and the dealer stated that chrysler was only giving out three (3) parts per week and he felt that that was not acceptable.the vehicle has not had a failure to date.the current mileage was 62000 miles.
Dt*: the contact stated while driving 20 mph on a street, the steering wheel became difficult to turn followed by a grinding noise.the vehicle was inspected by an independent repair shop who determined the left front upper ball joint was fractured and needed to be replaced.there was a nhtsa recall # 06v288000 regarding the lower ball joints.the vehicle was not included in the recall due to the vin.the manufacturer was notified.
Recall for lower ball joints on 2002 jeep liberty.*mrwhen the consumer arrived at the dealership, she was told the parts were not available.
The contact owns a 2002 jeep liberty.while driving 60 mph, the steering wheel began to shake.the contact stated that the wheels began shaking very roughly and eventually detached from the vehicle.however, the vehicle continued to drive forward.approximately 3-4 years ago, the dealer replaced the lower ball joints.the current mileage was 59,000 and failure mileage was 44,081.
Front ball joints on 2002 jeep liberty failed and stopped car from moving while in motion.front tire fell off and causeddamage to front fender . Chrysler refused to pay tow and fix front end body work .two infants in the vehicle at time.
The contact owns a 2002 jeep liberty.on april 21, 2006, while driving uphill at 5 mph, the vehicle surged and rear ended the preceding vehicle.the contact was charged with failure to yield.the mechanic stated that the brakes and the brake rotors failed.prior to the crash, she received a recall notice for nhtsa campaign id number 06v288000 (suspension:front:control arm: lower ball joint) in october of 2006.she made four attempts to have the recall repair performed; however, each time she was informed that the part was unavailable and the dealer would call her when it arrived.the contact never received a call and gave up.a couple of months after the crash, she received a second recall notice.the contact believes that the crash occurred because the repair was not made earlier.the vehicle sustained damages to the bumper, fog lights, front bumper cover, grill, front lamp, head lamp, passenger side head lamp assembly, hood panel, hood assembly, front passenger side wiring harness, passenger side outside fender, passenger side fender bracket, front passenger side door glass running channel, hazardous waste disposal, paint job, and fender brackets.the cost to repair the damages would be $3,759.the current mileage was 89,682 and failure mileage was 61,260. Updated 01/07/08. *ljupdated 12/31/07
I was backing out of a parking spot and heard a loud cluck. I stopped the truck and found that the passenger side lower ball joint shaft had broken. This caused the lower control arm to separate from the steering knuckle and rest on the inside of the wheel. When it was towed to the dealership, the repair was covered under warranty because i had the lower ball joint recall done on my jeep liberty previously. The dealer replaced the lower ball joint, upper control arm, axle shaft, and a few seals. The old parts are not available.
Dt*: the contact stated the notice for nhtsa recall # 03v460000, which pertains to the lower ball joint, was received.the vehicle was taken to a service dealer, where the service manager informed the contact that there was a shortage in parts.the contact then notified the manufacturer, who gave the same response.
Complaint regarding recall on lower ball joints. *mrthe right front wheel of the vehicle had come off of the axle when the vehicle was backed out of a parking spot.also, the container busted when the ball joints broke which could be in reference to the warning signal that the windshield wiper fluid was low.recall #03v460000. *sc phone interview update (oct 5, 05): the complainant's husband said that they did not recevie a recall notice.
Dt*: the contact stated while driving various speeds, a noise was heard and the steering wheel was hard to turn.there was a nhtsa recall, #06v288000 regarding the front lower ball joint.the parts needed to repair the vehicle were not available at the local dealership.the manufacturer confirmed the parts were not available.
2002 jeep liberty recall for the lower ball joints. Consumer states that he lost control of the vehicle and crashed. After the vehicle was totaled the consumer then received the recall. Consumer would like compensation for losses.
Dt*: the contact stated notification of recall # 06v288000, for the suspension, control arm, lower ball joint was received on 9/16/2006.the contact called on 9/22/2006 and scheduled an appointment for 9/29/2006. When the vehicle was taken in for the appointment the service dealer informed the contact it would take 6-8 weeks for the back ordered parts to become available.the manufacturer was notified.updated 10/25/2006 -
The contact owns a 2002 jeep liberty.while driving between 5-10 mph, the front passenger side of the vehicle dropped.the vehicle was towed to the dealer.the fender well was damaged.thevehicle was previously repaired for nhtsa campaign id number 06v288000 (suspension:front:control arm:lower ball joint) at approximately 20,000 miles.the current and failure mileages were 65,000.
- the contact owns a 2002 jeep liberty.the contact received a recall notice on october 4, 2006.the contact traveled 90 miles one way, and he told the dealer that the vehicle wasn't driving normally.the contact replaced 2 sets of tires ,and had several alignments,which had been unsuccessful in correcting the steering failure.the contactwas placed on a waiting list.the contact called the dealer on several occasions to follow up and schedule an appointment.however, he was advised that there was no waiting list, and after several attempts, including calling the manufacturer an appointment was scheduled.the contact received a callfromthe dealer stating the appointment was cancelled, and the parts were on back order when speaking with a different mechanic. He was told the parts were at the dealer and to bring the vehicle in for repair on the following day.the contact received a voice mail the day before his scheduled appointment stating that the parts were on back order.thevehicle wasn't steering properly, and hadn't driven normally for quite some time.the contact stated the speed wasn't a factor, after driving 5 miles or more the vehicle did not steer properly.the currentand failure mileage were both 58000.
I have been waiting to hear from bergeron chrysler jeep to address a safety recall notice i received for my jeep liberty.the last time they contacted me was november 10, 2006 to let me know they would be in touch.as of today, i still have not heard from them.
Saturday august 18th 2007 i received a recall notice from daimler chrysler regarding the lower ball joints on 2002-2006 jeep liberties. The recall said water could get into the front suspention causing the ball joint to corrode and separate which could lead to loss of steering and a possible accident. While driving home from work on monday the 20th (2 days later) my front left wheel fell off without warning, causing loss of control and nearly causing an accident (coincidence?). The dealer said that my upper ball joint had corroded and separated and the recent recall would not cover my repair. Daimler chrysler said there's nothing they can do and i would be responsible for repairs. I went online and was shocked to find (in only about 20 minutes- so there must be many more) that hundreds of people has the exact same failure with their 02' -06' liberty. Although i would like daimler chrysler to take responsibility for the repair, the more important issue is that there seems to be a serious problem with these cars (specifically the ball joints). The recall should definitely include upper ball joints as well. Luckily i was only going about 15-20mph (my car was still completely fish-tailed) if i had been doing anything over 40mph i'm certain i would have rolled it. I'm sure there has to be people out there who had family or friends killed in accidents caused by this exact issue...they probably don't even know how widespread the problem is.
Vehicle was having a problem with a noise in the front end. Theowner had taken the vehicle to the dealer on 6 occasions. Later, the vehicle was recalled for ball joint problems due to poor workmanship. The front driver side wheel separated from the vehicle. Provide further details.
Lower ball joint failed while driving under 15 miles per hour.
September, 2006 i received a recall notice on my 2002 jeep liberty regarding the lower ball joints.i called the dealership where i had purchased my jeep and was told that they had sold the franchise to another dealership.i then called this dealership and was told that they were only receiving 3 replacement parts at a time and i would have to be placed on a waiting list of approximately 2 weeks.i waited for about a month and called them again to make sure they hadn't lost my information.i was told that i was third on the list.i waited another month and called again.i was told by the serviceman that i was still on the waiting list, but they had jeeps coming in weekly that the wheels had fallen off and they took first preference.it is now another month and i have not heard from them yet.if the situation is a s serious as wheels falling off as often as the serviceman has indicated, then daimler chrysler should do more to improve getting the replacement parts to dealerships.if the dealership is just putting me off because they are too busy to deal with the recalls, then something should be done.the dealership is lewis pontiac buick gmc jeep, 830 e. Main st., oak hill, wv, phone 304-465-3111.
On may 2004 consumer received a recall letter regarding the lower ball joint.dealership still does not havetheparts available to conduct the recall. Dealership asked to the consumer to check every other week to see if they have the parts.
I own a 2002 jeep liberty.in november of 2006 i had the ball joint recall performed on the jeep.yesterday i was driving down the road when the passenger side ball joint failed causing my wheel to fall down underneath the jeep tearing the upper ball joint out.the rim and tire were damaged due to this incident as well as other components of the front suspension.it is currently at a jeep dealership being diagnosed for further damage.
Recall 03v460000concerning lower control arm ball joints. Consumer received the notice and made an appointment with a dealership.upon arrival, the dealer refused to perform the repairs.no reason was given.
I received a safety recall f23 from daimler chrysler stating that there was a problem with the lower ball joints on my 2002 jeep liberty.my wife called and had the part ordered from a local dealer.it was ordered on 11-16-6 at 430pm.i was driving to work on 12-1-06, in my 2002 jeep liberty, and lost control of the jeep while heading southbound on hwy 43 (in wisconsin).as i lost control of the vehicle, i attempted to correct the wheel direction, but had no success.the jeep was out of control.the jeep went perpendicular with the lanes and ended up flipping over.i was the restrained driver while the jeep flipped one complete roll and came to a stop in the ditch.i was alert enough to call 911, and was picked up by paramedics and taken to saint nicholas hospital in sheboygan, wi.after being discharged from the emergency room, i called the garage at which my jeep was towed.they informed me that my jeep "has been totaled".i would like this complaint to go on file and would like to know how this problem will be rectified.i am still awaiting a call from the dealership to inform me that my part has come in, but i no longer am able to drive this vehicle.please advise me as to my next step. I am expecting a call from my state farm agent on monday and will update them to this matter.my injuries were minor, but i am now short a vehicle.i would like to know how jeep will be handling this situation and how i should be handling this.please call or email me with information.thanks,larry thomas.
Consumer received recall campaign 03v460000for the lower ball joint arm.after taking the vehicle to the dealer forrepairs and leaving it all day consumer was notified upon her arrival to pick the vehicle. Also,that there was a special wrench needed to remove the ball joints, and that contact would be made as soon as they received the wrench.consumer currently received a second notification that the recall was not performed .no contact has been made by the dealership.
Lower ball joints failed.lucky that there was no damage or injury.chrysler repaired at no cost under recall.
Lower right hand ball joint catastrophically failed on 2002 jeep liberty 4wd with approx. 68k miles.(this vehicle had the lower ball joint recall work performed at 33k miles.)when lbj failure occurred, vehicle was traveling approx. 10 mph.total damage included both upper and lower ball joint needing to be replaced, a drive axle replacement, and a right front fender replacement.
The contact owns a 2002 jeep liberty limited. The contact stated while driving at an unknown speed, the passengers side lower control arm fractured and caused the contact to lose control of the vehicle. The contact was unable to maneuver the vehicle as it crashed into a guardrail. The contact sustained moderate injuries. A police report was available. The manufacturer would not provide any assistance. Although the contact was able to locate two recalls pertaining to the failure (nhtsa campaign id numbers: 06v288000 & 03v460000: suspension: front: control arm: lower ball joint), the contacts vin was not included in either recall. The current and failure mileage was approximately 140,000. Updated 11/11/10 the consumer stated all of the complaint information was accurate. Updated 11/17/10updated 11/19/10. *ljupdated 12/02/10
- the contact owns a 2002 jeep liberty.the contact received recall letter 06v288000 for lower ball joints in october 2006.the contact called the dealer to schedule an appointment and was advised that they didn't have the parts. The contact lefttheinformationwith the dealer to call him,and after five weeks there was no response.the contact called daimler chrysler, and was told that he could file a complaint ,and was informed that they didn't have the ball joints. The contact was concerned about the safety risk involved as stated in the recall.water may enter and cause ball joint separation.the contact could lose steering control, which may resultina crash.daimler chrysler advised him to makean appointment.also, the contactwas concerned about driving it in the rain with the safety risk involved, per the recall. In addition, the contactexperiencedtightness in the steering when he wasmaking a sharp right hand turn. Updated 1/31/2007 -
-the contact has a 2002 jeep liberty. Received recall 06v288000 concerning the lower ball joint. The contactcalled thedealership in his area since november 2006, and at that timethey stated that it couldtake 4-12 weeks in order for them to set up service.the contact still has not received a call back from the dealership.current andfailure mileage were49000.
The contact owns a 2002 jeep liberty.the contact received a recall notice for the lower ball joints.he called the dealer and was informed that they could not service his vehicle for another six months.the recall number was unknown.there had been no failure to date.the current mileage was 61,000.
Failure of daimler chrysler and local dealer to remedy a recall within a reasonable time.after 2 1/2 months they say it will be 2-3 more weeks before parts are available.i thought the recall notice said the car could crash without prior warning.when i called again today i was told to wait another 2-3 weeks!
Dt*: the contact stated a nhtsa recall letter # f23, for the suspension: front: control arm: lower ball joint was received, and the service dealer was contacted to schedule an appointment.the service dealer informed the contact other vehicle owners were already on a wait list and the contact would have to wait.the manufacturer was not contacted.
My 2002 jeep liberty lost control & smashed to the ground, the ball joint snapped and the axle fell out/tire fell off on 2/4/04. I had no warning or any idea what was happening? i was unaware of the recall because i never received a recall about it from chrylser. However, i have a long story to follow this in regards to how they have handled this, poorly.my jeep is still sitting in a service station parking lot & i'm still driving a rental car becausethe company took it's time in contacting me appropriately to handle this, and then when they have contacted me, they are trying to get away with doing the absolute minimum to help me out of this problem and it is costing me a lot of money in rental fees & storage fees, as well as the tow for the jeep. This matter is still unresolved after repeated attempts asking to please help me out. I finally received a recall notice on 2/18/04! if this was discovered back in 2003, why did i just receive a notice!?of course the notice got sent to me 3 months after it was discovered originally and now i'm stuck with all this trouble related to it?? after they put myself & my family in harms way, this was negligence!chrysler doesn't care about its customers, they just want to get out of the situation doing as little as they can.i'm still trying to get them to help me as of today.i haven't heard from them and i most recently faxed them on 3/11 & 3/15, asking them to please settle this for me and it goes by each day for me with more fees and they don't care!
Lower ball joint failure or suspension defect. I rolled in a jeep liberty 2002 2 wheel drive, towing according to specs. On the model. Driving the 25 miles below the speed limit, slight swerve to avoid an obstacle in the road,had no control of the steering and flipped the jeep 2 times.
I purchased my 2002 jeep liberty in dec. 05.i noticed a shimmy when depressing the brakes immediately after buying it.it had 44000 miles on it. I thought this was normal since the dealership had done a safety inspection on it before selling it to me.i noticed in mid april that the inside driver tire was almost completely worn.i took it to a local garage only to find that my lower ball joints were bad, along with the front rotors being warped beyond repair.this cost me $1100 in repairs, including the 3 new tires i purchased!my extended warranty i purchased would not cover the cost to repair.i wrote daimler chrysler a complaint, in which they declined.i am furious after reading all the consumer complaints about ball joints failing on the liberties - even after having been fixed after the recall.a vehicle with this few miles should not have these problems!!!
I have a complaint about the lower ball joints on the jeep liberty. I am very worried they are going to drop out. I took my jeep to the dealer today and they said i have worn lbj(lower ball joints) so this is a very scary thing to me. I think this should be fixed under warrienty.
Nhtsa campaign number 06v28800- 2002-2006 jeep liberty - suspension ball joints.dealer and chrysler do not have the parts or know when the parts will be available to complete the recall repairs for our vehicle.dangerous driving the vehicle with faulty ball joints - steering loose.this situation has been going on for over a month. Trying to have the recall performed with no indication as to when it will be finally fixed.
Recall on 2002 jeep liberty-lower ball joints from august, 2006.on waiting list with dealership since sept. 2006 and still has not fixed the recall problem.
2002 jeep liberty with concerns about recall on front suspension lower ball joints**ccthe consumer stated the right ball joint fell off the vehicle on the right side and caused damage to the vehicle prior to the recall. The consumer then received a recall regarding the ball joints, when he went to the dealer to have other work done, he inquired about the recall and was told he would be placed on a list. The consumer stated while driving, there was a grinding noise coming from the front of the vehicle and suspected there might be a problem with the ball joints again. The consumer was informed the ball joints on both sides had failed and additional damage was done to the knuckle. The vehicle was repaired.
Dt*: the contact stated that the vehicle's front lower ball joint on the front passenger side failed after a previous recall was performed.while trying to make a left turn at a stop sign, the right front end dropped into the wheel well causing the steering to lock up.the incident occurred at 5 mph during clear and dry road conditions.the vehicle was towed to an independent repair shop on 07/9/06 who determined that the lower ball joint failed.the vehicle will be taken to the dealership on 07/10/06 for repairs.the vehicle had a recall performed for the same problem in 04/04.
Daimler chyrsler recall f23. I received the recall letter for my jeep liberty around 11/10/06 and called the dealer to schedule the appt. To correct the problem approximately 11/20/06.i was told at that time that there were 30 people in front of me and that my name would be put on a list.i called december 18th and was told they were working through the list and it wouldn't be much longer. I called 01/25/07 (over 2 months later and got the same story).i questioned the service manager about the delay and he stated that jeep would only give them parts to complete 3 vehicles a week and that i had 20 people in front of me on the list.i asked him if they had only complete 10 vehicles since 11/20/06 and he said yes. I am concerned because the recall letter says steering can be lost without warning and based on jeep's current progress it may be 4 or 5 more months before this work is complete. I do not believe this recall is being handled in a reasonable manner and time frame.
Dt*: the contact stated the vehicle was taken to a dealer for recall remedy repairs#06v288000 pertaining to the lower ball joints.an appointment was made however but the service dealer stated that the parts to do the recall work were unavailable and that they were unsure when they will be able to get the parts.the manufacturer was contacted who also stated they were unaware of when the parts would be available. The contact stated the vehicle made a popping sound when making turns at 10mph and created fear in driving the vehicle.
Jeep 2002 liberty sport 4wd when making right hand turn in 2wd or 4wdwheels bind/ turnandcar stops dead in tracks, sometimes hear thumping or metal sound. Acts like a intermittent transfer case problem...car is in 2wd most of the time..sharp right turn well with-in turning radius of jeep...normal driving!
My daughter is driving a 2002 jeep liberty, with a recall, f23-lower ball joints. I have a problem with the length of time it is taking to have this fixed. The dealer says,that they have trouble getting the parts to repair it. He said that some people have been waiting since october to get the parts. If chrysler cares about peoples lives, they would produce more parts, faster.
2 weeks after receiving a recall notice from daimler chrysler on the jeep liberty's lower ball joints.they still have not sent the parts to my dealership to allow me to have this serious problem corrected.
Failure of lower ball joints at 40,100 miles in my 2002 jeep liberty, build date august 2001.
Dt*: the contact stated the service dealer would replace the suspension: front control arm, lower ball joint, recall # 06v288000, but wanted to charge for the realignment that the dealer said was required service after the replacement.the customer service representative refused to escalate the issue to a supervisor or higher ranked staff member.the manufacturer was notified and the contact was directed to pay for the realignment and reimbursement would be considered at a later date.
When turning left or rightsteering wheel gets very stiff.the dealer has been contacted, and there is a recall on the ball joints.
Tl. The contact owns a 2002 jeep liberty. The current mileage was 53,536 miles. The contact heard a grinding noise and observed an oil-based odor. The vehicle was included in recall campaign no's 03v460000 and 06v288000. During a scheduled appointment, the dealer stated that the ball joints were not available. The call was disconnected before getting vin and other vehicle-basic information. The failure mileage was 50,000 miles. Bk
Noticed that upper ball joint on front driver control arm is very loose,ready to give out. Lower ball joint on front passenger control arm is also has play in it.jeep liberty 4x4 sport,23,000 miles,lifted 2.5 inches.245/75r 16 tires.lift and tires should not affect the ball joints.
Daimler chrysler being ridiculously (and unsafely) slow about replacing ball joints on approx. 800,000 jeep liberties.and not being very 'up front' about it, either.i have not had an incident (yet) so the following 'incident' information is fictitious, but required to submit this complaint.
Driving 25 mph, the front lower ball joints failed causing the front end to drop onto the front wheels. The vehicle was towed.the passenger's side lower ball joint failed causing the front end to drop onto the passenenger's side front wheel.the seat belt did not retract. *sc
Consumer received two recall notices. 1. Nhtsa recall# 01v373000 concerning air bag failurein december 2003. Consumer contacted the dealer, who informed the consumer the parts were not available.the dealer was supposed to contact the consumer when the parts became available.2. Nhtsa recall 03v460000 subject concerning lower control arm ball joint failure on 3/2/2004.consumer contacted the same dealer, who did not have the parts.no reason was given as to why the parts were not available.
2003 jeep liberty sport with concerns about recall f23 -lower ball joints customer wants to be compensated for damage**ccthe consumer only received reimbursement for the two defective ball joints. The consumer wants to be compensated for the damage to the vehicle. The axle assembly, a-arms and sway bars were damaged as a result of the faulty ball joints.
Dt*: the contact stated a recall letter was received on september 18, 2006; this vehicle was not having the problem associated with the recall. There was a nhtsa recall, #06v288000 on the vehicle regarding the lower ball joints.the parts needed to repair the vehicle were not available at the local dealership.the manufacturer confirmed the parts were not available.
On 11/29/06 i had repair on my 2002 jeep liberty v6 sport 3.7lfor ball joint r&r front suspension lower ball joint both sides.i then received a recall letter in the mail in 7/07 regarding front suspension lower ball joints.the letter stated that daimlercrysler will repair vehicle free of charge.the repairs were already done 11/06 and i told them this (sent receipts as well to reimbursement department in tn).this was sent x 2 (8/07 & 10/07) and i still have not heard from anyone.it's been almost 4 months!
Upper and lower ball joints failed with less then 25000 miles on 2002 jeep liberty. [xxx].information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The contact owns a 2002 jeep liberty. While driving 25 mph the vehicle began to shimmy.after driving the vehicle to the side of the road the front passenger side ball joint had fractured, and then the tire separated from the vehicle. Two years prior an identical failure occurred on the driver-side. The vehicle has not been diagnosed by the dealership. The current and failure mileages were 106000.
The contact owns a 2002 jeep liberty.the lower ball joints were replaced due to nhtsa campaign number 06v288000 (suspension:front:control arm:lower ball joint).while performing the replacement, the dealer noticed that the upper ball joints also needed to be replaced, however, they were not under a recall.the dealer repaired the upper ball joints.the current and failure mileages were 39,300.
After making an appointment to have the lower ball joint recall 03v460000repairs performed consumer was informedthat the parts weren't available, and they were on back order.the repair date has not been rescheduled.
I purchased my 2002 jeep liberty, in july of 2007.it had been running wonderfully. Two and a half weeks ago (03/07/08)while driving on the expressway, my drivers side wheel came completely off of my car.i had my jeep towed to kwik kar auto repair.kwik kar informed me that my ball joint had come loose.i had them to repair it and paid out of pocket for both the repair and the tow.on wednesday, march 26, 2008, while driving, again the wheel on my jeep came off, this time on the passenger side.once again, i had my jeep towed to kwik kar.this time the ball joint on the front passenger side had come loose and caused significant damage to the wheel, abs system, etc.the bill for the repair this time was way more than i could afford, so my mechanic checked with chrysler to see if any of the parts were covered.he found that the jeep liberty was under recall notice for this exact same defect.i contacted chrysler and was told that since i did not take my jeep to a chrysler dealership that i would have to pay for the repairs.i was also informed that the nearest chrysler dealer that would honor this recall and fix my car was in arlington, tx which is nearly 20 miles from my home.i was told by the chrysler representative that recall notices were sent out in september of 2006.since i bought my jeep liberty 10 months after the recall notices were sent out,from drivetime auto sales, i never received a notice of recall.i was told to contact the previous owner of my car to get the recall information. So i contacted drivetime auto sales.i was told by drivetime that they are not responsible for checking recall notices on the cars that they sell and that it is chrysler's responsibility to fix my jeep.i again called chrysler customer service and spoke to a supervisor.i was informed that chrysler would not pay for the repairs and if i pay for the repairs, there is no guarantee that i would be reimbursed. Lower ball joints*smch
- the contact called regardingrecall 06v288000 for the 2002 jeep liberty concerning the lower ball joints. The contact stated he has been waiting approximately 1 1/2 months for the lower ball joint part.the dealer advised the contact he will be called when the part arrived.the vehicle has approximately 62,000 miles.the contact has not experienced any problems with the vehicle to date. Updated 2/27/2007 -
The contact owns a 2002 jeep liberty. The contact stated thathe received notification of nhtsa campaign id number: 06v288000 (suspension: front: control arm: lower ball joint) in april 2010. The contact secured an appointment with the dealer for april 20, 2010. The vehicle was taken to the dealer early the morning of april 20th and when he returned to take possession of the vehicle, the dealer informed him that the parts needed for the recall repair were not available. The manufacturer confirmed this information and advised the contact that he would be notified when the parts became available. Most recently, the contact still was not notified and when contacting the manufacturer a second time, they would not provide any assistance. The failure and current mileage were approximately 43,000.
2002 jeep liberty recall for lower ball joints. Consumer would like to know why the dealer denied his claim for the repair. The consumer had to pay for the repair on his vehicle even though it was under recall.
Dt*: the contact stated there was a nhtsa recall, #06v288000 regarding the front lower ball joint.the parts needed to repair the vehicle were not available at the local dealership.the manufacturer confirmed the parts were not available.
- the contact owns a 2002 jeep liberty which has a safety recall 06v288000.the contact would like to make a complaint concerning the length of time it was taking daimler chrysler to make the safety repairs on the lower ball joint.the consumer has made several attempts to get the recall repairs made to no avail. Updated 02/13/07.
The contact owns a 2002 jeep liberty. While driving at approximately 45 mph, the front driver side tire detached from the vehicle causing the driver to lose control. The vehicle was taken to an independent mechanic where it was diagnosed that the lower ball joint failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 198,000.
The contact owns a 2002 jeep liberty.the contact stated that the check engine light illuminated.when the dealer took the vehicle for a test drive, traveling at 25 mph, the left front tire came off the vehicle.the contact never received the ball joint recall notice.chrysler stated that they did not get all the notices out on time, due to the large quantity, and are not responsible.the vehicle is currently at the shop and will require other parts to be replaced, which will cost over $1,000.the vin was unavailable.the current and failure mileages were 100,003.
Dt*: the contact stated the manufacturer was not providing the recall parts needed fast enough for recall # f23, regarding the suspension: front: control arm: lower ball joint.the contact tried to schedule the recall service in early october of 2006.the vehicle was placed on a waiting list for the backordered parts.the manufacturer was not contacted.updated 12/1/20006 -
Dt*: the contact stated no problem had occurred with the vehicle.there was a nhtsa recall, #06v288000 on the vehicle regarding the front lower ball joint.the parts needed to repair the vehicle were not available at the local dealership.the manufacturer confirmed the parts were not available.
Dt*: the contact stated while driving various speeds, there was a rattling noise coming from the front suspension.the vehicle was inspected by an independent repair shop who determined the lower ball joints needed to be replaced.there was a nhtsa recall, #06v288000 regarding the lower ball joints.the parts needed to repair the vehicle were not available at the local dealership.the manufacturer was alerted, and confirmed the parts were not available.updated 11/30/2006 -
Customer states that he has been unable to get car fix due to parts not being available**cclower ball joint recall.
Dt*:the contact stated while driving 5 mph, the left front wheel separated from the vehicle without warning.the contact managed to pull over without incident.upon initial inspection, the left front axle was on the ground.the vehicle was towed to a dealership who replaced the lower ball joints which were fractured.a nhtsa recall, #04v596000 was performed on the vehicle concerning, the upper ball joints however, the recall did not remedy the problem.the dealership would not offer a second repair under the recall.the manufacturer was alerted.
Caller stated she got a recall notice to get the ball joints replaced, which she did.after another 37000 milesthe ball joint snapped, resulting in the tire falling off.vehicle was towed to a different repair shop.
Dt*: the contact stated after receipt of nhtsa recall letter # 06v288000 regarding lower ball joints, an attempt was made to schedule remedy repairs with the service dealer.the service dealer determined an appointment could not be made until parts were available.the manufacturer was not contacted, however the manufacturer was going be contacted for further details.
I received a recall notice on the lower ball joints of my 2002 jeep liberty on 9/26/06. When i went to north point jeep in winston-salem to ask to have the repairs done, they told me that the supply of the necessary parts was limited and that they would put me on a list and would call when they had a part for me. A year and a half later, no call! i have asked repeatedly to confirm that my name is on the list and they have repeatedly told me that it is. This is the only convenient dealership for me to go to for repairs or else i would take my vehicle elsewhere!
Dt:consumer has a 2002 jeep liberty had the ball joint recall repaired.on sunday the ball joints became disconnected from the wheel.they couldn?t steer the vehicle, and the driver's side wheel tilted outward.consumer complained approximately 6 months after the repair s because she heard funny noises.she took the vehicle to be looked at, and was told there was nothing wrong.when she had the vehicleat dealer for the 60,000 mile check up she was told the vehicle was fine.shecontacted the dealership and manufacturer and neither of them were willing to help her. The axle came out, and the dealership told her it was $800 worth of damage.
Dt*: the contact stated while driving 20 mph, a noise was heard from the front of the vehicle.the dealer had not inspected the vehicle.there was a nhtsa recall, #06v288000 on the vehicle regarding the front lower ball joint.the parts needed to repair the vehicle were not available at the local dealership.the manufacturer confirmed the parts were not available.
Dt*: the contact stated while driving various speeds the vehicle pulled to the right.there was a nhtsa recall, #06v288000 on the vehicle regarding the front lower ball joint.the parts needed to repair the vehicle were not available at the local dealership.the manufacturer confirmed the parts were not available.updated 12/28/2006 - the faulty lower ball joint causes the vehicle to pull to the right while driving.the consumer stated that this causes the driver of the vehicle to become tired after 20 mins of driving.
Dt*:the contact stated there is a recall, nhtsa # 03v460000 concerning the lower ball joints.however, the recall did not correct the problem.the vehicle is experiencing the same symptoms again.
2002 jeep liberty @ 53,571 miles.[xxx]. 4/6/06 failure.the lower passenger side ball joint broke as my wife was waiting for the garage door to open. Fortunately, the jeep was stationary at the time of failure.the dealer replaced both lower ball joints (under the formal recall). This is the second time both lower ball joints were replaced on this vehicle...the first time both lower ball joints were replaced was at 26,887 miles (also under the recall)! both upper ball joints were replaced @ 39,527 miles (i originally paid for this but chrysler paid after multiple complaints)! it appears that replacement ball joints were not corrected and are failing also!!!!updated 07/16/2012 information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)
Ibought a 2002 jeep liberty in mid-april of 2005.itold a number of people that the jeep frightened me when driving because it felt like the steering was loose and like the jeep was skating on the road.after driving the jeep over 2 1/2 weeks i had a tragic accident lost of steering control.
Customer states that they have tried several times to get car into service for the recall and have been told they don't have the parts**cc
The ball joint axle broke as the consumer exited the vehicle.as a result the left front tire came off of the truck.the vehicle was towed to a local shop who advised the consumer that there was a recall.this occurred while the consumer was pulling into a parking stall. *sc
-the contact called regardingrecall letter 06v288000 that he received on 09/27/06.the contact stated that last year on 11/26/05 he had a crash while driving the vehicle in the evening. It was on a clear night and the road conditions were good.he stated that he lost control of vehicle, the steering became very stiff, and the vehicle started shaking and vibrating while driving at45 mph.the contact stated that he couldn't get control of the vehicle and hit a traffic light.the air bag didn't deploy, but the seat belt did restrain him.the contact said that in both the police report and the insurance report stated that the ball joints failed.the contact was admittedfor internal bleeding.the vehicle sustained a great deal of damage, and the contact was obliged to pay the state of maryland for the replacement of the traffic light $1,075.26.the contactwas interested in some type of reimbursement.the contact stated that he wrote to chrysler last year informing them ofthevehicle's malfuction, but stillhad no response from them.
Dt*: the contact stated a nhtsa recall letter #f23 was received regarding the front lower ball joints.the dealer was contacted who expressed that they only receive 3 repair kits a week to perform the recall remedy repair.the contact was currently #41 on the waiting list.the contact had been on the list for 2 months.
While turning right into a parking lot at about 5 miles per hour in my 2002 jeep liberty, i experienced a catastrophic failure of the lower ball joint on the right side. The ball joint dropped and the bolt at the bottom of the ball joint struck and severely dug into my 5 month old jeep chrome alloy wheel. This all took place at traveling about 5 miles per hour and traveling only about 10 feet. I just had the vehicle towed to a local repair facility for repair. Please note that i did have the vehicle serviced at 20,005 miles in response of the lower ball joint recall, at which time the ball joints were replaced and heat shields installed to avoid future failure of the ball joints. The vehicle now has 38,600 miles, which means these new ball joints only lasted 18,600 miles, with absolutely no off road driving! i will be calling the jeep dealership this monday morning for their input and hopefully support of making good on this severe failure. I thank god that this failure took place at 5 miles an hour and not while on the highway as i know that i may very well have been killed.
Dt*: the contact stated the vehicle made a screeching noise.there was a nhtsa recall # 06v288000 on the vehicle regarding the front lower ball joint.the parts needed to repair the vehicle were not available at the local dealer.the manufacturer confirmed the parts were not available.
My complaint is not in regard to any type of incident, crash or injury.it is in regard to a safety recall i received by mail for jeep liberty on 12/06/06, over 4 months ago.it was safety recall f23 concerninglower ball joints from daimler chrysler, stating the front lower ball joints could corrode & separate due to water, causingthe vehicle to lose control of steering, and could cause a crash without prior warning.well anyway, theywere to replace it, and i called the same day i got the notice and was put on a waiting list to get this fixed due to backorder of parts.i still have not heard anything ,and i believe this was my 4th time contacting someone about this issue.i have submitted 2 complaints already to the administrator of national highway traffic safety, and now this is what i was e-mailed back and told to do .my biggest concern was the safety of my children and my family.we drive this vehicle on a daily basis,andi not only think it was unfair to us to be endangering our lives,but also the lives of many other drivers if my vehicle was to lose control.i feel that i should be supplied with a rental car via their expense until they can fix this problem.i think 4 months has been very adequate time, andthey should have had it resolved by now.recently, we took a road trip and had to rent a car because we were too scared to drive this far through mountains, etc.have to worry about a ball joint blowing out!this is ridiculous & needs to be given priority attention!!aren't you guys supposed to want to keep our roads safe?please get back to me as soon as possible.thanks.
The contact owns a 2002 jeep liberty.the contact stated that the vehicle's lower ball joints were repaired on january 27, 2006.she later discovered online that there was a safety recall on the lower ball joints and her vin was included.she filed a reimbursement claim with daimler chrysler on december 15, 2006 and sent all of the requested forms and information.the contact has not been reimbursed.the current mileage is 139,000 and failure mileage was 99,479.
- the contact received recall letter 06v288000 for the replacement of the lower ball joint onthe2002 chrysler jeep liberty.the contact stated that she immediately called the dealer to schedule an appointment.the contact was told that she could not be put on a waiting list and that it was first come, first serve becauseit is a safetyproblem. She was also told that if she had an appointment and someone came to the dealer before she arrived they would be given the part.the contact's vehic has not experienced any problems at this time.
Dt*: the contact stated there was no problem with the vehicle.there was a nhtsa recall, #06v288000 on the vehicle regarding the suspension: front: control arm: lower ball joint.the parts needed to repair the vehicle were not available.the manufacturer confirmed the parts were not available.
- the contact received recall06v288000 on 2002 jeep liberty with an odometer reading of 95000 miles. The contact stated that she was drivingunder dry weather conditions at 30 mph whennoticed that the vehicle became hard to steer and beganto shake.she then pulled over and turned thevehicle's power off.when she subsequently tried to restart the vehicle the engine seized. The contact had the vehicle towed to the dealer, and they told her that she needed a new engine. The contact explained that she needed the recall work done, but they would not do recall repairs because of the engine failure. The contact believed that the ball joint failure caused the engine failure.
The contact owns a 2002 jeep liberty.the contact received a recall notice for the front lower ball joints (nhtsa campaign #06v288000).she attempted to make an appointment with the dealer however; they stated that the part was unavailable.they did not know when they would receive the part.as of august 6, 2007, the dealer has not repaired the vehicle and the wait time has been approximately seven months.there had been fo failure to date.the current mileage was 111,000.
Structural failure on 2002 jeep liberty. *mr the consumer was able to avoid a collision.the lower ball joint had come apart dropping to the roadway and dropping the vehicles body of the front wheel.the vehicle careened of control across both lanes twice before coming to a halt on the berm.the consumer had previously complained aboutstiff steering, there were also noises in the front end.the service dealer suggested that nothing was wrong with the vehicle. *sc
My wife lost control of our "2002" jeep liberty. The lower ball joint separated from itself.recall service for lower ball joints was already performed by tom harrigan jeep of dayton ohio on jan 10th of "04"
- the contact called regarding the2002 chrysler jeep liberty.the contact received recall 06v288000 concerning the lower ball joint. She was put on a waiting list in november. The vehicle has 35,000 miles. The contact has not experienced any problems with the vehicle at this time. Update 03/19/07.
-the contact received recall 06v288000 . Concerning lower ball joint.the contact called adealership in his area and they stated that it could take 30-40 weeks for them to set up service.the name of the dealership was deerwood chrysler jeep in kingwood, tx. Updated 1/19/2007 - the consumer was told that the dealer is only receiving 3 ball joints per week from the manufacturer.the current waiting list is 130 people.
Consumer received a recall letterconcerninglower ball joints. Dealership still does not havetheparts available to perform recallrepairs.
Vehicle has always pulled to the right regardless of new tires, front end alignment, etc. About one year ago started to hear screeching and clunking noises from front end. Particularly on cold days and even over small bumps. Service shop couldn't diagnose a problem. Recent trip to shop revealed a split boot on the right upper control arm and losing grease. If not replaced, it will fail. Vehicle has been serviced for previous two recalls on the lower control arm ball joints. Dealer will not cover the replacement cost of ball joint and/or upper control arm assembly.
Sept. 9, 2004:the vehicle (2002 jeep liberty) went the dealer for a safety recall replacement of the front lower ball joints.the dealer replaced the ball joints per the safety recall.aug. 1, 2005:the front lower ball joint on the right-front wheel failed.when this happened, the ball portion of the ball joint separated from the socket causing the right-front wheel to seemingly fall off.prior to the failure, it was noted on july 31, 2005 that the vehicle pulled to the right slightly when the brakes were applied.the ball joint failure occurred on a flat, smooth parking lot at low speed.no bodily injuries occurred.the dealer and the manufacturers representative have agreed to replace the ball joint and repair the damage caused by the failure.however, the dealer and manufacture will not certify in any way that the new parts have been inspected and are free from defect.it is important to note that it is the safety recall replacement part that failed.i do not believe that diamler chrysler has resolved the problem(s) that led to the initial recall.i do not feel safe with their proposed fix to my vehicle.
My jeep liberty 2002 was recalled for "replacement of possible ball joint corrosion". I called the dealership don white's timonium jeep dealer, and was advised that the dealership receives only 3 sets from jeep per week and i would therefore be waiting for approximately 6 months for the replacement. I felt this was not timely. I called the daimler chrysler question line and was told the same info.i do not think any recall for safety issues should wait for months to repair.surely ball joints can be acquired form another source?
Dt*: the contact stated while driving 25 mph on a country road, there was a loss of vehicle control, and the front end struck a nearby tree.there were no injuries sustained.the vehicle sustained minor damage to the front right side fender.the police were not alerted.there was a nhtsa recall, #06v288000 on the vehicle regarding the front lower ball joints.the parts needed to repair the vehicle were not available at the local dealership.the manufacturer was not alerted.
Lower ball joint failure to right front of 2002 jeep liberty resulting in loss of control of vehicle in addition to lower front body damage.
Customer is inquiring on the possibilityof getting reimbursed for expense of replacing a recalled lower left ball joint on a 2002 jeep liberty**ccthe consumer experienced a failure of the lower ball joints after having it replaced under recall.
First problem:on march 31, 2004, we took my 2002 jeep liberty to the jeep dealer due to a loud squeaking noise in the front.they diagnosed a bad lower ball joint on the left front side and replaced it. Note - my jeep had the lower front ball joints serviced under a recall notice at the end of 2003. It was supposed to have had the lower ball joints replaced and a heat shield installed.second problem: without warning on july 28, 2005, the front right lower ball joint broke while attempting to drive the jeep into our garage, and the front end collapsed onto the pavement and the disconnected wheel. There was no noise or any indication of a problem before this happened. The events leading up to this:i started up the engine, backed the jeep up a few feet to straighten my approach, and attempted to pull it into the garage. However, i noticed a strong resistance to roll forward so i stopped, got out and looked around to make sure i wasn't running over something.after seeing nothing in the way or under the vehicle, i tried again to pull forward, but it wouldn't roll and the wheel skid. So i put it into reverse and tried to back up. That is when the front end dropped with a load crunch onto the wheel that had came off. The jeep dealer paid for the new ball joint and several other parts that were damaged due to the incident.another problem:on december 12, 2003, the right rear seat belt latch had to be replaced because the release button was jamming (sometimes it would work and sometimes it wouldn't).
In june of 2006 i had an accident that did not result in injury where my 2002 jeep liberty hit a small pothole and the ball joint came out.i had no clue about the recall so my insurance company paid for the damage and i was charged a $500 deductible.after finding out about the recall my insurance company is now trying to get the reimbursement of fees and has had no luck.i in return ask the dealership that i purchased my vehicle at to please fix the other side so that it would not happen again and they refused saying that there was nothing wrong with the other side and i got nowhere.today my husband was backing out of my driveway and the other side went out.i am having my vehicle towed to the dealership and i am afraid that they are going to give me problems because the recall is not in effect until later in this month.
Lower joint failure on new jeep liberty. *nlm
Dt*: the contact stated a nhtsa recall letter # f23 for the suspension: front: control arm: lower ball joint, was received in early september, 2006.an appointment was scheduled for 9/28/2006 and the contact was informed the parts were available.when the vehicle was taken in for the appointment, the parts had not arrived and the service dealer did not know when the parts would arrive.the service dealer informed the contact, that a notice would be sent by mail when the replacement parts were available.the manufacturer was notified.updated 1/19/2007 -
Dt*: the contact stated when nhtsa recall letter # f23 was received for the suspension: front: control arm: lower ball joint, the service dealer was called to set an appointment.the service dealer informed the contact, it would be 5-6 months before the vehicle could be repaired, due to parts on back order.the manufacturer was not alerted.
Received recall 11/01/06f23 lower ball joints daimler chrysler.i called my dealer when i received it they said they were booked without parts until january to call back.i called the 1-888 # and they said they would send me something in the mail.i have never heard back and am having a lot of steering noise in the front end of my jeep.
Dt*: the contact stated there were no problems with the vehicle.there was a nhtsa recall, #06v288000 on the vehicle regarding the front lower ball joint.the parts needed to repair the vehicle were not available at the local dealership.the manufacturer confirmed the parts were not available.
The contact owns a 2002 jeep liberty.while driving 60 mph the right side of the vehicle dropped and there was a blow out on the tire.the contact felt that the front lower ball joint caused the failure.there is a recall for the front lower ball joint (nhtsa campaign id #06v288000).the contact stated that the manufacturer wanted to charge to repair the tire and the wheel.he felt the front lower ball joint caused the damage.the current and failure mileages were 90,000.
Dt*:the contact stated currently no problem is reported with the vehicle.there is a nhtsa recall, #06v288000 on the vehicle regarding the front lower ball joint.the parts needed to repair the vehicle are not available at the local dealership.the manufacturer confirmed the parts are not available.
On june thursday 9:00 am 16th i call the dealer to look at my jeep liberty because the steering was very stiff and hard to control the vehicle. I was told by the service manager that i could not get my car in until monday the 20th three days later. I told the service manager that i needed to travel to ohio on business and that i could not wait. He had no response other than i should not drive the car until someone had looked at it. I then call a local garage who told me that could get my car that morning. They found and documented that the lower ball joints seem to be the problem even though they could see through the chrysler recall website that i had taken the liberty in gregory chrysler plymouth jeep prior to this for the recall which should have fixed this problem. I think maybe this work was billed but never done and i have no way to prove this. (i would like to know how many libertys have seen this recall problem twice) they greased the ball joint so that i could drive the car again. On sept 7th i took the car in to the jeep deal who told me that they would not cover the replacement of the ball joints because i had someone else help me out when they could not. So the question remains, does thelower ball joint recall really fix the problem or is this dealer just scanning people on the work that is suppose to be covered? it is either one or the other.
While turning right into a parking lot at about 5 miles per hour in my 2002 jeep liberty, i experienced a catastrophic failure of the lower ball joint on the right side. The ball joint dropped and the bolt at the bottom of the ball joint struck and severely dug into my jeep chrome alloy wheel. This all took place while traveling at about 5 miles per hour and traveling only about 10 feet. I had the vehicle towed to the dealership where it was purchased new.please note that i did have the vehicle serviced at regular intervals.i had also received a recall notice in the past and when i questioned my dealership about it, they stated that it did not pertain to my vehicle.
I have a 2002 jeep liberty limited ed. Which i had an accident in last year2006. This accident was due to a recall of the ball joint. I didn't recieve the recall letter until 2 weeks after my accident that made me tottaly unaware of any problems. I turned the accident over to my ins. Co. To fight while my car sat at the dealership where i bought the vehicle.accident details: at aprox. 45 mph the wheels locked up due to the ball joint rod rubbing a hole on the inside of the wheel housing bringing the car wheels to lock up. ( any faster the car probably would have flipped. It took 3.5 months of my ins. Co. Arguing with chrysler over the issue before they accepted responsiblity even though it was obvious fault. My concern now is i went to trade in the car this week and the damage over $2500 majorily reduced the value of my vehicle. (which i did express after the accident) i was offered only$5000 with normal trade in would go for $8000-$9000. ( the low trade in value i was told by the sales manager due to the accident)i feel chryslers delay of fault and non-compensation of vehicle value loss is very poor business, especially them being a large financially stable automotive manufacture dishonest with a middle class chrysler driver/worker. I would like for chrysler to fully handle a failure on there part to compensate for all financial details of my accident. I would like to express one more issue! i feel they did not take any hurry to inform drivers of the serious vehicle issue that could have very easily caused a fatality. Date is not exact i need to get it from ins co>
Jeep is failing to provide parts to dealers for a recall that was issued on 2002 jeep liberty's. They should be providing parts for recalls before they send parts to the assembly lines. They have a duty to provide repairs to current customers.
Dt*: the contact stated the front driver's side wheel detached while stopped at a stop sign.the vehicle was towed to local mechanic.upon inspection, a mechanic determined the front driver's side ball joint detached.an nhtsa recall, # 03v460000 was performed on the vehicle concerning, the suspension: front: control arm: lower ball joint in august 2004 however, the recall did not remedy the problem.the dealership would not offer a second repair without charge under the recall.
Failure of front right lower ball joint on my 2002 jeep liberty vehicle.
Tl *-the contact received a recall letter (f23) for lower ball joints. The jeep liberty,in question, crashed and the contact believed the recalled part was the reason.while driving approximately 50-55 mph the driver lost control of the vehicle and crashed into a tree. The road conditions were dry but cold. The driver was injured due to airbag deployment. The contact would like it noted the previous owner kept vehicle in garage. He believes that the part became frozen, as this is one of the possibilities described in recall letter.updated 03/19/07.
Consumer took his 2002 liberty to have recall work done and was told by the mechanic that they did not have the parts available the recall was for the lower ball joints.as of 11/13/2006 the parts still weren't available.
Dt*:the contact stated while driving 65 mph on the interstate95 under normal driving conditions the contact lost control of the vehicle as the tire shredded from the fractured lowerball joint. Thevehiclemanaged to pullover to the shoulder. After narrowly avoiding a collision with other traffic.upon initial inspection the driver's side front end shredded the tire and was pressing on the wheel.the vehicle was towed to a dealer, whodetermined the lower ball joint fractured. Nhtsa recall #03v460000 repairwas performed on the lower ball joints however, therepairdid not remedy the problem.the dealership offered a second repair without charging the contactunder the recall.
On january 14, 2004consumer received a recall letter regarding theball joints.dealershipdid not havetheparts available to conduct recall repair.
Dt*: the contact stated upon receiving a recall letter # 03v46000 in regards to the front suspension lower ball joints, the dealership was contacted, who indicated there was a waiting list for the required parts to perform the recall repair.after a month, the parts had not arrived yet.the contact was very concerned because the recall clearly established the safety risk involved in the safety defect.updated 11/30/2006 -
Dt*: the contact stated while driving 10 mph on normal road conditions, a loud noise under the vehicle was heard.no warning lights were illuminated on the dashboard.upon entering the freeway at higher speeds, the vehicle had difficulties with the steering.the vehicle was taken to an independent auto shop, who determined the lower ball joint was fractured.the contact informed the mechanic that nhtsa recall #03v460000 regarding suspension:front:control arm:lower ball joint, was performed several month ago.the mechanic advised to contact the manufacturer to obtain reimbursement for the repairs performed on that existing recall.the manufacturer was contacted who requested the invoices for the repairs performed.the manufacturer communicated the contact by phone and by letter, but the company would not reimburse for the repair costs because an independent mechanic performed them.the contact received a second recall letter for the same safety defect and expected the manufacturer would honor the repairs already paid.
The contact owns a 2002 jeep liberty.the driver called the dealer in december to schedule an appointment re garding recall 06v288000.the dealer stated in january that they only received 4 lower ball joints , and that she was number 36 on the waiting list. The contact drove 80 miles per day or more on the expressway and wasconcerned about the safety risk involved.the current vehicle mileage was 80,000.there were no other failures at this time.
The contact owns a 2002 jeep liberty sport. The dealer received recall 03v460000 regarding lower ball joints.the dealer informed the contact that it would take three tofour weeks to repair thelower ball joints.the dealer stated that the contact is number 171 on the list. The dealer was willing to inspect the vehicl. However, it will take 40 weeks to receive the parts to repair it.the current and failure mileage were 63,000.
Dt*: the contact stated that two notices for recall#03v460000, pertaining to the lower ball joint were received.the vehicle was taken to a service dealer, where the ball joints were replaced but, the looseness in the steering wheel persisted.the contact received a second notice for the recall, and had the replacement performed again.when the bill for the repair was submitted to the manufacturer, the manufacturer refused to reimburse the contact, stating that the reimbursement was used up on the first replacement.updated 10/17/2006 -
- the contactreceived a recall letter for her 2002 jeep liberty back in august 2006.the contact is has been driving her vehicle for 4 months now with the same safety issue not being repaired.the contact has constantly called her dealership and they still have notbeen able to get the repairs done because the parts are not available. The contact has called other dealerships in her area and she has received the same response from them.
Dt*: the contact stated the vehicle's front lower ball joints started to separate which created a major problem with the left front wheel while driving through an access ramp at 30 mph.a nhtsa recall, # 03v46000, was performed on 02/25/2004 concerning, the lower control arm ball joints.however, the recall did not remedy the problem. The vehicle was taken to the dealership for repair.
2002 jeep liberty with ball joint failure. Consumer states that the driver side lower ball joint separated causing the entire wheel assembly to fall off.mechanic replaced the defective ball joints with more defective ball joints.the consumer stated it will be the third time the lower ball joints have been replaced for the same problem under the recall.
A recall was assured on 2002 jeep liberty's in2003, on the lower ball joint assembly. The information i have, shows my jeep liberty to have this fixed in march of 2004.i do not have information on the mileage at that time, but in feb. Of 2005 it had 35341 miles.i found out today that the jeep is having the same problem, with the replacement they used from the first recall.the jeep has only 46770 on it currently.it seems unreal that the lower ball joints would go bad twice under 50000 miles unless there is still is a problem.
Dt*: the contact stated the vehicle was traveling in the middle lane of three lanes heading in the same direction during dry normal road conditions.the contact would not make a guess as to the speed of travel.another vehicle sideswiped the left side of the contacts vehicle, causing loss of control.the contacts vehicle swerved across the left lane and hit the center divider causing the vehicle to flip over onto the roof and hood.all occupants were restrained by the seat belts.emergency medical, police and fire department personal responded to the accident.all members of the vehicle were taken to the hospital.the 58 year old female driver sustained 3-4 broken ribs; the 34 year old contact injured the right hand, elbow and shoulder requiring surgery.there was nerve damage to the right hand forearm and shoulder.there were cuts on both feet.the 15 month old female from the right rear seat vomited due to the pressure of the restraints of the car seat.the 64 year old male in the left rear sustained some bruising.on receipt of recall # f23 for the suspension: front: control arm: lower ball joints may have been a factor in loss of control of the vehicle.the manufacturer was not alerted due to the vehicle being totaled in the accident.a police report and photos were taken.
Daimler chrysler safety recall on 2002-2003 lower ball joint.the dealer has not yet call me or my wife in to have the vehicle checked out. It has been over 3 months!!
There had been some occasional front end squeaking but not enough to take notice.several weeks ago i was informed by my mother that certain jeeps had been recalled.we went to jeep's website put in the vin as the page requested and were unable to find a record.one saturday morning i called a local jeep dealership to ask if i could bring it in and have them check it.the dealership said that it would not do any good because jeep had not released any information about the recall and that i would have to wait until early september and a letter would be sent advising of the recall.sunday, august 20, 2006 i was taking our daughter to work and heard an awful thud and the jeep lurched to a stop.i had to leave it in the middle of the street and use our other vehicle to take our daughter to work.when i arrived home, my partner told me that she contacted her brother and he said it sounded like it was the ball joint.i tried to move it and the ball joint broke and damaged the tire and the grey material over the tire.i contacted jeep's headquarter as well as a local dealership and it was at that time that we were informed that this vehicle had been recalled and repaired in march of 2004 (it was a ball join issue at that time as well).this was not reflected on our carfax report.
While driving approximately 15 mph, the driver lost power steering. The driver was able to maintain control the vehicle and pulled over.the vehicle was towed to the dealer for inspection.the mechanic informed the driver that both upper and lower ball joints needed to be replaced.please provide further details.
I received the safety recall f23 09/27/06.i scheduled an appointment to have the lower ball joint replace the first week in october.when i arrived at the dealer i was told that the parts were back ordered and i would have to come back.i was told on 11/10/06 it would be another week to 10 days and called again on 12/01/06 and was told that daimlerchrysler was only releasing 3 parts at a time to them.i have an infant and can not believe that daimlerchrysler issued a recall saying we could lose steering control with no warning and they are not supplying the parts to fix it quickly.
Recall 03v46000; parts are still not available to repair jeep liberty.it has been eight (8) months.
- the contact receivedrecall 06v288000 onthe 2002 jeep libertywith 70000 current mileage on november . 24, 2006, and the vehicle still has not been repaired. Chrysler had not been contacted.there had been no failures to date.the consumer stated vehicle was repaired by dealer late march 2007. Update *4/23/07
Dt*: the contact stated a recall letter #06v288000 pertaining to the suspension:front:control arm:lower ball joint was received.two different dealerships were called to make an appointment.both dealerships were unavailable for immediate remedy repairs citing unavailability of technicians or parts.the earliest appointment could not be scheduled for at least two weeks.
Dt*:the contact stated there were no problems with the vehicle.there was a nhtsa recall, #06v288000 on the vehicle regarding the front lower ball joint.the parts needed to repair the vehicle were not available at the local dealership.the manufacturer confirmed the parts were not available.updated 01/19/07.
The contact owns a 2002 jeep liberty.the contact received a recall notice in september of 2006 in regards to the lower ball joints.since that time, she has called multiple dealers in her area in an attempt to schedule a recall repair.as of july 5, 2007, none of the dealers have the part needed for the repair.the current and failure mileages were 50,000.
The contact owns a 2002 jeep liberty.the contact's vehicle was repaired in 2007 according to nhtsa campaign id number 06v288000 (suspension:front:control arm:lower ball joint).one year later, while attempting to make left turns, he heard a loud popping noise coming from the rear driver's side tire.he has not had the vehicle inspected to determine the cause of the failure.the upper part of the radiator also produced a hairline crack, causing radiator fluid to leak from the vehicle.the vehicle was taken to an independent mechanic, who found the source of the leak at the radiator tube.the failure mileage was 60,000 and current mileage was 81,000.updated 10/14/08.*ljthe lower ball joint failed. Updated 10/15/08
Ball joint failure on 2002 jeep liberty - recall had been performed in october 2004 by szott jeep dealership.i was driving down the road doing 30 mph when the right front appeared to seize up and i started to lose control of the vehicle.i was able to get it stopped and parked safely on the road.upon examination, the tire had become completely removed from the frame.i had it towed to the dealership and it was determined to be a failure of the ball joint.the following damage was incurred to my vehicle:arm-lower control, knuckle, tire, rim, front bumper and quarter panel lose.overall totaling 1500 damage.my insurance picked up the majority of the claim and i paid the deductible of 200.00 plus 36.10 for the ball joint.i am very fortunate this didn't happen 15 minutes later.i was on my way to the airport.given the impact this had at 30 mph i cannot comprehend what would have incurred at 70 mph.myself and my baby where in the car at the time of the occurrence of this accident.the rep from belle tire, the dealership, and dcx told me i was lucky because it would have been a serious accident.
Dt*:the contact stated while backing out of the garage at 5 mph, the left front lower ball joint fractured and the left front wheel separated from the vehicle without warning.the vehicle was towed to the dealership for further inspection.a nhtsa recall, # 03v460000 was performed on the vehicle concerning the suspension; however, the recall did not remedy the problem.the dealership would not offer a second repair under the recall.the consumer stated he hit his head on the door. Updated 09/06.
The left ball joint on my 2002 jeep liberty failed while i was traveling in canada.repairs were delayed because, according to the dealer, chrysler-daimler "engineering" canceled the order for replacement parts because there had been a rash of ball joint failures on the jeep liberty (and engineering wanted to determine the underlying cause before continuing to use existing parts).concerned that we may experience additional ball joint failures, i wrote daimler-chrysler to inquire regarding my experiences and the frequency of ball joint failures on the jeep liberty.daimler-chrysler has refused to provide the requested information, claiming that the data is either unavailable or considered proprietary.they suggested i go to my local library!i would like to know if there have been other similar problems with the jeep liberty. *la
Dt*: the contact stated there were no problems with the vehicle.there was a nhtsa recall #06v288000 on the vehicle regarding the suspension: front: control arm: lower ball joint.the parts needed to repair the vehicle were not available at the local dealership.the manufacturer confirmed the parts were not available.the contact had tried to schedule an appointment, but the dealer refused to schedule a date until the replacement parts were available, and recommended the contact to call every day to check for updates on the parts.the contact expressed concern that it was a major inconvenience for a person who had a daily job, to contact the dealer everyday for updates.
Dt*: the contact stated there was a nhtsa recall, #06v288000 on the vehicle regarding the front lower ball joint.the parts needed to repair the vehicle were not available at the local dealership.the manufacturer confirmed the parts were not available.
Dt*: the contact stated while traveling various speeds on normal road conditions, the vehicle drove rough.the vehicle was taken to an independent mechanic, who determined that the front lower ball joints needed to be replaced.there was a nhtsa recall # 06v288000 on the vehicle regarding the front lower ball joint.the parts needed to repair the vehicle were not available at the local dealership.the manufacturer confirmed the parts were not available.
My son was driving a 2002 jeep liberty when the steering wheel jammed on him approaching a curve he slammed the brakes but the vehicle kept skidding until it invaded the other side of the road hit a tree(if not for the tree he would have fallen off the mountain side!!).in no moment did the air bags activate.about 3 or 4 days later i received a safety recall notice f23 - lower ball joints that indicated the ball joints could corrode & separate resulting in a loss of the steering control. I got in contact with the company where they ask for pictures of the accident (which i e-mailed to them) but cannot repair the vehicle (or will forfeit any claims they say)therefore leaving me with no transportation and still having to pay the bank the car loan.i asked the daimler chrysler rep if there was some kind of car assistance program in a couple of occasions and have received no reply plus i have been informed that an appraisal will be done in about 2 weeks from now. Is there anyway this process can be sped up or aren't they suppose to lend me a vehicle until this is resolved?
My wife was pulling into the driveway at a low rate of speed and heard a clicking noise and stopped the vehicle halfway into the drive way.got out and ran inside to get me and i went and looked at the car and there was no obvious damage so i got in and put the car in drive and it didn't move and then in reverse and the same thing, so i put in drive again and thats when the front right end of the car dropped to the ground.after inspection i noticed that the front right lower ball joint wasn't in the ball joint knuckle anymore.the wheel was bent outward.i just bought this car on aug. 29, 2005 just 3 months prior.i have only put 3,000 miles on this car since i bought it.the dealer should have inpected the ball joints prior to selling it to me seeing how there is a prior recall on that part.luckily i have it on warranty so hopefully there won't be any problems with getting it repaired.repairs still pending.
The contact owns a 2002 jeep liberty. The contact called regardingrecall campaign # 06v288000concerning the lower ball joint.the contact has been on a waiting list for repairs since november.an appointment was scheduled for march 19, 2007, but dealer stated the part was unavailable.therewas no inormation as to when the part will become available for repair to begin.the current and failure mileage were 90000.the dealer called the consumer back and said they found the part. Updated 04/09/07.
-the contact stated that she didn't get fully reimbursed for the repair done on 02 jeep liberty regarding recall 03v460000forlower ball joint. She stated that they only covered the parts and not the labor.she received a letter from the manufacturer stating that the reason why they didn't cover the labor was because the receipt for the labor didn't have a heading.
2002 liberty sport lower ball joints failed after having them replaced under recall. The consumer is requesting reimbursement for the cost of the replaced lower ball joints.
Dt:caller had recall work done on the ball joints o last year. Now she took the vehicle to an independent mechanic and she was told the ball joints were bad again. Dealer and manufacturer said a certain amount of play was acceptable, and they will not replace the ball joints until there was complete failure.
Dt*: the contact stated no problem had occurred with the vehicle.there was a nhtsa recall, #06v288000 on the vehicle regarding the front lower ball joint.the parts needed to repair the vehicle were not available at the local dealership.the manufacturer confirmed the parts were not available.
Dt*: the contact stated a nhtsa recall letter # f23 for the suspension: front: control arm: lower ball joint was received on 10/16/2006.the service dealer informed the contact; the dealers were receiving the replacement kits at 3 per week and could not estimate the repair date, for the vehicle.the manufacturer was notified.updated 02/12/07.
My 2002 jeep liberty was taken in for service because of oil leaking from the right side of the front differential and a torn boot on the left side.these items were repaired and the vehicle returned to me.one month later while backing out of a parking space i heard a loud snap and then felt the left front end of the vehicle drop to the ground.the front wheel was forced up under the wheel well damaging the fender and blowing the tire.the lower ball joint had separated letting the vehicle drop and wheel to move up into the wheel well.the ball joint recall had been completed on this vehicle 30,000 miles ago.this was very scary because i had my 4 year old grandson with me and had just been on the freeway traveling at 65 mph. The vehicle is still at the dealer and i am waiting to see what chrysler/jeep has to say. Ld.
Dt*: the contact stated there was a nhtsa recall, #06v288000 regarding the front lower ball joint.the parts needed to repair the vehicle were not available at the local dealership.the manufacturer confirmed the parts were not available.
-the contact stated daimler chrysler ,although the contact is in colorado he took a trip to mexico and had to leave the vehicle there because the ball joints have corroded and the car is not fit to drive. The contact called a drawler in mexico and they won't fix it under the recall . He currently has a second recall, safety recall f23-lower ball joints. Ball
Dt*: the contact stated there was a recall on the lower suspension ball joint control arm #06v288000.the recall repair was not performed in a timely manner. Both the service dealer and manufacturer determined it would take 18 weeks to perform the remedy repair. When the contact was informed of the wait time for repairs after waiting two months.the contact expressed that it is not their intention to be jumped ahead in line but the manufacturer needs to be accountable for their recall.
Right front suspension control arm lower ball joint separated from the steering knuckle without warning while turning around in a driveway, causing damage to the cv joint, front axle, tire, windshield wiper reservoir and front right fog light.
Jeep liberty pulls to right, will stop dead in its tracks while in drive, hard to control, thumping noise, metal to metal grinding from front end, seat belts do not work properly, hard to start, front seat covers rippled, paint peeled on hood, tailgate, breaks only work some of the time, shakes and hard to control on speed above 35 mph, all interior weather stripping came off.same complaints from 1/7/03 ball joints replaced on recall on 1/10/03 still had pulling to right problems, shaking,. Weather stripping all fell off on interior of car, acts like wheels are binding.3/4/03 same complaints pulling to right, stops dead in its track, hard to control, wheels bind, dealer could not duplicate complaints (did not write up work order)3/27/03dealer installedinterior weather stripping, same complaints as 1/10/03,3/4/03.again on 6/2/03 took jeep liberty to dealer took a test drive could not verify complaints.did not write up a work order.1/16/04 jeep liberty hard to start, pulls to right, jeep shakes & vibrates hard to control, seat belts do not work, seat rippling, car stops dead it its tracks,dealer fixed lower ball joints again on 2/13/04 at 23,850 miles.2-13-04 picked up car from dealer still had same problems" dealer stated " this is how jeeps drive"they are nuts!11-04 dealer took test drive was still having problems claimed everything okay. Did not right up a work order.5/27/05 had massive problems brakes would go to the floor, sometime would work and other time not.took to nearest brake place pads, okay, but wheel cylinder leaked. Claim it could be a intermittent failure of master cylinder, called dealer ship no part available.7/5/05 took to dealer again with same problems,r they had not even looked at it.removed jeep and took to private auto placed,ut with intermittent problems you could replace most of the parts on the car & you may not cure the problems.
Dt*: the contact stated there were no problems with the vehicle.there was a nhtsa recall, #06v288000 on the vehicle regarding the front lower ball joint.the parts needed to repair the vehicle were not available at the local dealership.the manufacturer confirmed the parts were not available.updated 1/10/2007 -
Dt*: the contact stated no problem had occurred with the vehicle.there was a nhtsa recall, #06v288000 on the vehicle regarding the front lower ball joint.the parts needed to repair the vehicle were not available at the local dealership.the manufacturer confirmed the parts were not available.updated 11/30/2006 - the consumer was told that the dealer only get 3 replacement parts per week.the consumer is number 90 on the waiting list and at that rate the consumer will have to wait 30 weeks to get the part replaced.
Safety recall f23 - lower ball joints on my 2002 model year jeep liberty.i contacted the dealership in alexandria to perform this recall and was informed it will take 6 weeks to get the replacement parts.i believe this is not a reasonable time for me to use my vehicle when there may be a chance of an accident due to bad ball joints.
Dt*: the contact stated there were no problems with the vehicle.there was a nhtsa recall, #06v288000 on the vehicle regarding the front lower ball joint.the parts needed to repair the vehicle were not available at the local dealership.the manufacturer confirmed the parts were not available.
Chrysler jeep has a recall on lower ball joints.consumer can't get an appointment to get car fixed.**nar**ccthe consumer had to be put on a waiting list because the part were coming in 2-3 at a time.
Consumer received nhtsa recall letter03v460000regardinglower control arm ball joints, dealership still did not havetheparts available to conduct recall repairs.
Dealer has not responded to safety recall in reasonable amount of time, (3 months so far).
The contact owns a 2002 jeep liberty.the vehicle exhibits poor steering and the steering wheel will not return to its normal position.the driver struck a parked vehicle because the wheel would not turn in order for her to pull into a parking space properly.the vehicle was serviced for two nhtsa campaign id numbers (03v460000, 06v288000) regarding both front lower ball joints.the vehicle was diagnosed with front lower ball joint failure again at 18,000 miles.a police report was filed.the current mileage was 107,000 and failure mileage was 105,000. The consumer stated that chrysler would repair the vehicle at no cost to the owner due to the fact that 2 recalls were already performed. The consumer further stated had to pay out of pocked for the repairs. Updated 06/02/08
Dt*:the contact stated while pulling into the bank parking lot in a shopping center the front wheel popped completely off the vehicle. The contact was shaken up, and immediately called road side assistance.also contacted the dealer, who advised the contact to have the vehicle towed tothe dealer for service. Was told by the dealeraboutnhtsa recall, #03v460000 concerning the suspension front control arm lower ball joint. The dealer allegedly fixed the problem and consumed all cost related to the problem. However recall repairsdid not correct the problem.the vehicle washaving the same problems again. On april 29, 2006 while driving to work turned into the parking lot and the same wheel popped off. The vehicle was towed to the dealer again. The contact contactedchrysler about the ongoing problem.they told the contact that they will repair the vehicle again but they will not give the contact another vehicle. The contact felt this vehicle was not safe to drive.
Cortland dodge order for lower ball joints was canceled by daimler chrysler so my liberty can not be fixed until another shipment comes in. This is unacceptable for many reasons, most of all safety. I have spoken to the chrysler people and was not satisfied. I thought you would like to know how serious the car manufacturers are taking their recalls.
Dt*: the contact stated while driving 10 mph, the front left lower ball joint fractured.there was a nhtsa recall, #06v288000 on the vehicle regarding the front lower ball joint.the parts needed to repair the vehicle were not available at the local dealership.the manufacturer confirmed the parts were not available.
2002 jeep liberty, lower left ball joint failed.vehicle was traveling at approx. 35 mph going straight ahead when the ball joint separated.the joint settled into the inside of the front wheel damaging the wheel and the wheel contacted the rear of the inner fender damaging the fender liner.no other apparent damage, driver was able to get the liberty stopped off the road way.towed the jeep to the dealership.they replaced both front lower ball joints free of charge, ordered a replacement wheel and inner fender also to be installed for free.this vehicle had the lower ball joints replaced once before under the initial recall.absolutely no faith in the manufacturer to actually resolve these failures.i fully expect to have them replaced again in the future.
The lower left ball joint on my 2002 jeep liberty failed while in a shopping center parking lot.
Dt*: the contact stated recall notice f23 (06v288000) was received regarding suspension:front:control arm:lower ball joint on 9/28/2006.when the service dealer was called to schedule an appointment, the contact was informed that the manufacturer was only supplying 3 replacement kits per week, and the vehicle would be added to a wait list for the recall repair.the manufacturer was not contacted.
Dt*: the contact stated there were no problems with the vehicle.there was a nhtsa recall #06v288000 on the vehicle regarding the suspension: front: control arm: lower ball joint.the parts needed to repair the vehicle were not available at the local dealership.the manufacturer confirmed the parts were not available.the contact had tried to schedule an appointment on three occasions, but the dealer refused to schedule a date until the replacement parts were available, and recommended the contact to call every day to check for updates on the parts.the contact expressed concern that it was a major inconvenience for a person who had a daily job, to contact the dealer everyday for updates.
Dt*:the contact stated there were no problems with the vehicle however there was a nhtsa recall, #06v288000 on the vehicle regarding the front lower ball joint.the parts needed to repair the vehicle were not available at the local dealership.the manufacturer confirmed the parts are not available.updated 12/18/06.
Dt*: the contact stated an appointment was scheduled to make the repairs for recall # f23 suspension: lower control arm, ball joints on 9/21/2006.the front left axle/drive shaft seized/froze in the hub.the service dealer wanted to be paid for the removal of the axle and payment if it fractured during removal.the manufacturer was notified and agreed to pay the cost of replacement of the axle, but the contact would be responsible for the labor costs.
I have received a safety recall notice on my vehicle, but the dealership says it cannot get in the proper parts to remedy the problem.customer service at jeep says there is nothing they can do.i feel that this is unacceptable, and that i am driving an unsafe vehicle.
Dt*: the contact stated a nhtsa recall letter #06v288000 regarding, suspension:front:control arm:lower ball joint was received on 09/27/06.the vehicle was taken to the dealer on 10/02/06, but the recall parts were unavailable.the contact expressed concern because the vehicle posed a serious risk if driven prior to the recall work, which had not been repaired due to the lack of replacement parts.
Dt*: the contact stated although there were no previous problems with the front suspension, there was a nhtsa recall, #06v288000 on the vehicle regarding the front lower ball joints.the parts needed to repair the vehicle were not available at the local dealership.the manufacturer was not alerted.
2002 jeep liberty upper ball joints were found to be defective. *mr the consumer experienced a loss of steering control which caused the vehicle to spin around on the highway barely avoiding a collision.the front and rear tire had both deflated and detached completely from the rims.the mechanic informed the consumer that the ball joints were defective. *scthe consumer received a recall notice regarding the defective lower ball joints.
Dt*: the contact stated while driving various speeds, there was a pronounced vibration within the front suspension.the vehicle was inspected by an independent repair shop who determined the front lower ball joints needed to be replaced.there was a nhtsa recall, #06v288000 on the vehicle regarding the lower ball joints.the parts needed to repair the vehicle were not available at the local dealership.the manufacturer was alerted, and confirmed the parts were not available.
Dt*: the contact stated there were no problems with the vehicle.there was a nhtsa recall, #06v288000 on the vehicle regarding the front lower ball joint.the parts needed to repair the vehicle were not available at the local dealership.the manufacturer confirmed the parts were not available.
Dt*: the contact stated a nhtsa recall letter was received 6 weeks ago.the contact attempted to schedule an appointment for the replacement, but was told there was a long wait, due to the back ordered parts.also, while driving 5 mph, the contact turned to avoid traffic because the front left wheel fell away and twisted into the fender well.the service dealer was notified and the contact was informed it would be about two months for parts and the manufacturer confirmed the parts were on back order.updated 12/15/2006 -
While driving 30 mphlower ball joints broke, causing the steering to fail. As a result,driver lost control and collided with oncomingtraffic. No report of air bag deployment. As a result, driver sustained severe neck and back injuries. Phone call update (oct 5, 05): the complainant is no longer living there.
Dt*: the contact stated although there were no ongoing problems with the front suspension, there was a nhtsa recall, #06v288000 on the vehicle regarding the front lower ball joints.the parts needed to repair the vehicle were not available at the local dealership.the manufacturer was not alerted.updated 01/10/07.
2002 jeep liberty. Consumer writes in regards to safety recall j17 front suspension upper control arm ball joints. Consumer expresses he has made 3 appointments with dealer and they have canceled all three *tgw
Dt*: the contact stated that the vehicle was driving at a speed of 25 mph up a hill on wet road conditions when the vehicle spun out of control crashing into a retaining wall. The accident resulted in major damage to the vehicle's body.the contact and an eleven-year-old passenger were both wearing seatbelts at the time, had to go to the hospital for the minor injuries.the police report was filed.the vehicle was towed to the dealer who sent to a body shop for body work.after receiving the vehicle back from the body shop, the dealerinspected and determined that both the front lower ball joints and rear coil springs needed to be replaced and were completely damaged.the dealer could not determine the cause of the accident but indentified that there was a recall on these components in 2004.the manufacturer was alerted who sent out an inspector to examined the vehicle. The inspector determined that there was no manufacturer defect that caused the accident.the contact expressed that the accident was related to a defect.
Dt*: the contact stated there were no problems with the vehicle.there was a nhtsa recall, #06v288000 on the vehicle regarding the front lower ball joint.the parts needed to repair the vehicle were not available at the local dealership.the manufacturer confirmed the parts were not available.
Dt:the contact owns a 2002 jeep liberty. He received a recall notice on the lower ball joint and the dealership was supposed to of fixed the recall. While he was pulling out of his driveway the lower ball joint broke and the vehicle is riding on its rim right now. There is not an nhtsa campaign id number or a manufacture number available.
The consumer received a recall letter nhtsa#03v460000. The dealer replaced the front control arm and ball joints. However, the dealer indicated the consumerhad to pay $100.00 for a front endalignment.
While driving at 30 mph the steering suddenly pulled to the right which resulted in a crash. *mr after the replacement of the damaged right wheel, the driver hardly managed to drive the vehicle home. Sc the consumer believed the accident resulted in the failure of the lower ball joints in which currently there is a recall on.recall# 03v460000.
I'm writing to file a complaint against michael stead automotive in walnut creek, california. I received a recall notice regarding safety recall f23 - lower ball joints on 11/15/06. I phoned the dealer a week later (didn't mark the exact date as i wasn't aware it would be such a problem). I was told the parts were on backorder and would be in within two to three weeks. They took my name and number and i was told i would be phoned to make an appointment.i now followed on 1/22/07 only to be told that they have a "pile" of names and its taking a while to get through them. I'm 19th on the list and they receive the parts "periodically" and i'll be called when it's my turn. I was also told when i asked about the safety of this recall that, "it's not urgent, only being done for noise." however, the recall notice says, "water may enter into the front suspension lower ball joints on your jeep and cause the ball joint to corrode and separate causing a loss of steering control and could cause a crash without prior warning." two very different statements.we transport two small children in this car daily and this is not something i'm willing to accept. We received a recall notice but the dealer is dragging their feet, no doubt because it's not a paid service for them. If an accident does occur due to this i want this complaint on record. This is simply unacceptable service and i would hope you'd follow up.
Deales have me waiting since sep 27,2006 for a lower ball joint for my jeep liberty 2002 they have to change . I was told that they will call me because they have to send for the ball joint because they dont have it even without looking to my vehicle
Dt*:the contact stated while driving 35mph on the highway under normal driving conditions, there was a loud, banging noise followed by a loss of control of the vehicle.the contact managed to slow the vehicle by using the brakes, but the vehicle pulled to the right side of the road without incident.the vehicle was towed to a dealer who determined the right front ball joint fractured.a nhtsa recall, #06v288000 was performed on the vehicle concerning the suspension; however, the recall did not remedy the problem.the dealership would not offer a second repair under the recall.the manufacturer was contacted.
Dt*: the contact stated there were no problems with the vehicle.there was a nhtsa recall, #06v288000 on the vehicle regarding the front lower ball joint.the parts needed to repair the vehicle were not available at the local dealership.the manufacturer confirmed the parts were not available.
Dt*: the contact stated the notice for nhtsa recall# 06v288000 regarding suspension:front:control arm:lower ball joint was received.the vehicle was taken to a service dealer, where the contact was informed that the repair would take 3 days.the dealer subsequently called the contact later, and quoted a longer repair time.the dealer was not able to give an exact time frame.
There is a safety recall for my 2002 jeep liberty, safety recall f23 - lower ball joints. I received the recall in the mail over 6 weeks ago and have tried to get it fixed every week, calling regularly and even going in for service - only to find that the dealer does not have any parts. I have now contacted daimler chrysler who is unable to offer any solution they have no parts available nor have any idea when parts will be available.
Ltr re recalls on her daimler chrysler purchased back in august 13, 2001.the consumer stated the vehicle has been recalled more than 3 times and supposedly fixed over 6 times regarding the ball joints.the consumer had an accident. The ball joint broke while the consumer was attempting to park. The radiator was leaking at the seam. The right front hub bearing was noisy. The cd changer would skip after a few songs. The dealer found an internal fault. There was a heavy crunchy noise when driving, stopping and making turns. The front stabilizer/sway bar was replaced.the rack and pinion was leaking.
I ordered my jeep liberty 7/01 and picked it up 9/01. The morning of 4/4/04 i was driving home andstarted crashing into trees. The car was spinning, back and forth across the road - hit 3 trees, mailboxes and a telephone pole (hard enough that even though it was the last thing that i hit, it moved enough that it tore the cables out of someone's house). About 50 feet before the 1st tree, was my front passenger tire and about 2 feet of the axle (or whatever holds the rim and tire on the truck). The front of the truck from the right front quarter panel to 1/3 across the front of the truck is up inside the dashboard, the back driver's tire is blown out, the spare tire on the back is smashed, the 2 passenger side doors are smashed and the entire truck is off the frame. I told the tow driver and police about the recall that i'd just gotten that stated that the "a ball joint that has separated from the knuckle could result in loss of vehicle directional control and could result in a crash." i had an appointment to get it fixed 4/6/04...the accident was 4/4/04.my injuries: airbags didn't go off but i was wearing my seatbelt. I broke my arm (8 weeks in cast, 6 weeks in a brace and i'm still in physical therapy. Standard seatbelt bruise that lasted more than 3 weeks, and the associated pain. My insurance is covering my medical and the replacement of the car (with financing, it paid exactly what i owed). So, even though jeep knew about the need for a recall in october 2003, i wasn't notified until march 2004. It was a clear dry night. I was awake and coherent, not speeding or drinking, and paying attention when i suddenly lost control. In fact, it's [xxx] lucky that i was only going 35-40. Jeep claims they're not responsible. All i want is for them to admit that they were at fault. If they'd sent the recall notice in a timely manner, back in 10-11/03, it would have been fixed prior to another winter of snow and sleet and crap getting into that joint to corrode it!*lainformation redacted pursuant to the freedom
Dt*: the contact stated while driving 10 mph making a turn the lower ball joint failed causing an accident.a nhtsa recall, # 03v460000 was performed on the vehicle concerning, the lower ball joint in 2004 however, the recall did not remedy the problem.there were no injuries sustained as a result of the accident.this occurred on the driver side front.the dealership was alerted and confirmed the ball joint separated from the knuckle causing the accident.the dealership would not offer a second repair without charge under the recall.the dealership has ordered the upper and lower ball joints to make the repairs however, are waiting on the manufacturer to return their call.the contact alerted the manufacturer and a complaint was filed.
-the contact stated that the left front tire came off.the driver was pulling out of a parking space at approximately 1-2 mph.the mileage on the vehicle at the time of failure was 54000.there wereno warning signs. The driver stated that the vehicle felt funny.the vehicle was involved in a recall for the same failure in 2003.the lower ball joint was replaced january 24, 2004.the contact received a another recall notice 06v288000 recently. He called the dealer, and was told therewere a limited amount of parts available.the contact was told to call back in three months.the vehicle had to betowed away.there were no injuries.
Whilebacking out of a parking space at 5 mph lower driver's side ball joint broke, and the vehicle went down. Vehiclewas towed, andserviced on the recalled ball jointat 5,800 miles.
Ball joint snapped while making a turn and the wheel came off and the car hit the ground. A year ago, the both ball joints were replaced due to a recall. Dealership wants to look at the problemtwo weeks from today as they are too busy. I am lucky i am alive after what i went through.
Defective lower front ball joint separated causing damage to wheel shaft, rim, and ball joint.
2002 jeep liberty sport on 9/13/06 customer son was in a accident customer son stated that the wheel locked up and he couldn't steer.one month later, customer received a recall regarding the lower ball joints.**nar**ccthe consumer believed the ball joints was the cause of the accident.
While backing out of the driveway, the consumer heard a loud booming sound and the vehicle lurched to the left.the consumer walked to the front of the vehicle and discovered the upper ball joint laying on the ground.the weight of the left side of the vehicle was resting on the affected wheel. The consumer also stated that there had been a recall issued for similar problem with her jeep and has filed complaints to chrysler.
While i was driving my 2002 jeep liberty, the passenger side ball joint separated from the steering knuckle and the whole side of car hit the ground and my jeep skidded about 30 feet then came to a complete stop.i couldn't turn the vehicle in any direction while it was skidding.i was lucky i was only going 20 mph!chrysler is fixing my car at no charge, but my concern is of safety.if this would have happened at a faster speed, on a turn, the car would have gone off the cliff, rolled, and i would not be here today. This is important to note:after the incident, i had the car towed to the dealer.on arrival, they looked up the vin, and informed me that the recall (#03v460000) had already been 'performed' back in 2004.if they "fixed" it in 2004->why did it break in 2006???!!!!and why are they so quick to fix and pay for it????seems to me they know that there are still major problems with their"fix" back in 2003.scary!!!people that had it "fixed" right after the recall came out, may still be in danger!!the parts used in the original recall must have been defective!!!!here is the whole story:1. Rubbing/grinding noise coming from front of car.very random and inconsistent.happened while turning steering wheel at a stop, while driving, heard noise when applying brakes, etc.noise started around march '05.2.numerous trips to mechanic, couldn't find problem.replaced brakes, resurfaced drums, cleaned out power steering, etc.3. June '06, did google searches to see if there were any known issues with the '02 jeep liberty.found there were "ball joint" problems.also found recall #03v460000 (suspension:front:control arm:lower ball joint).4. Scheduled appt. With dealership to get recall #03v460000 performed.5. Ball joint broke before appt. With dealership.6. Had car towed to dealership.7. Dealership said recall was already performed.8. Rep. Told dealership chrysler will extend warranty to cover this work.
Dt*:the contact stated while at a stop sign and attempting to make a left turn, the right lower ball joint fractured and the wheel dislodged.both front lower ball joints were replaced under recall, #03v460000 two years ago.the vehicle was towed to the dealer and the ball joint was replaced.
Driver side lower ball joint failurerecall was performed in 2004, ball joint failed june 25, 2006.
Dt*: the contact stated no problem had occurred.there was a nhtsa recall, #06v288000 on the vehicle regarding the front lower ball joint.the parts needed to repair the vehicle were not available at the local dealership.the manufacturer confirmed the parts were not available.
-the contact received a recall letter for his 2002 jeep liberty in the mail stating the there was a recall on the lower ball joints. The complaint was that dealership was only servicing one car a day.
Dt*:the contact stated while traveling 10 mph, the front passenger side fell to the ground.the vehicle was towed to the dealership, where the lower ball joint was replaced a second time under recall.a nhtsa recall, #03v460000 was performed on the vehicle concerning, the lower ball joint however, the recall did not remedy the problem.
Re: recall #f23 (id#06v-288) jeep liberty lower ball joints - notified of recall in sep 2006, dealer says they were receiving 3 parts kits per week (#cbxef230), we still have 97 customers ahead of us, parts are on back order with no date available. Our model is a 2002 and older models were to be done first. Please advise if any action can be taken.
Dt:the contact stated while drivingona curve the lower control arm snapped, and he could not control the vehicle.this causedthe vehicle to run into a power pole.the vehicle was towed to a body shop for repairs.the lower control arm, rim, bumper and two doors were replaced on the vehicle.theinsurance company contacted daimler/chrysler because there wasrecall 0346000for the lower ball joints, but this vehicle was not included in the recall.
Dt*: the contact stated a nhtsa recall letter #f23 was received regarding the lower ball joints.the dealer was contacted, who stated that they only receive 3 replacement ball joints a month.therefore the contact was placed on a waiting list of over 100 consumers.the manufacturer was also contacted, who confirmed that there was a back order for replacement parts.the contact expressed concerned that the ball joint separation could result in a loss of steering control and cause a crash without warning.
The contact owns a 2002 jeep liberty.the contact receivedrecall notice for the lower ball joints.on march 7, 2007 the dealer was contacted to perform the recall repairs.the dealer stated that work could begin in approximately four to five weeks.on april 5, 2007 the dealer stated that the parts still had not arrived.the current and failure mileage were 68,985.
Dt*: the contact stated the dealer was unable to perform the recall work #06v288000 regarding the suspension lower ball joints, because the replacement parts were unavailable.the contact notified the manufacturer, who provided no assistance.updated 12/1/20006 -
Jeep liberty 2002 model subject to recall for lower ball joint failure, recall #f23. Lower ball joints replaced by dealer, found upper ball joints also worn out. This problem is similar to the cause of the lower ball joint failure - seal failure with attendant lubrication failure and corrosion.
Right front wheel fell off of jeep while driving into a parking lot with no warning. Wheel damaged suspension, body and rim. The jeep dealer did the repairs under warranty even though the recall had already been done once before in 2003. This will be the 3rd set of lower ball joints in 75000 miles. Other jeep owners that have had the recall done should not assume their vehicle front suspension is in safe condition. Something needs to be done here.
- the contact owns a 2002 jeep liberty. The contact received a recall notice for the lower ball joints in september 2006. The dealer informed the contact they were backlogged, and for her to call back.she called back in january 2007, and was able to have her name put on the waiting list.the dealer stated there were approximately 60 vehicles ahead of her.the vehicle had not been repaired as of 4/12/07.the contact felt that the waiting time for the repair was too long.the vehicle currently had 80,000 miles.there had been no failures to date. Updated 05/21/07
The contact owns a 2002 jeep liberty. The contact stated that while driving at 40 mph, the lower ball joints fractured and the vehicle came to a complete stop. The vehicle was towed to the contact's residence, where the lower ball joints were replaced by an independent mechanic. The vehicle was then taken to a dealer. The technician diagnosed that the steering knockers needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 95,000.
Dt*: the contact stated a recall letter was received # 03v460000 regarding the suspension: front: control arm: lower ball joint.the dealer was contacted, who stated that the recall part was unavailable to perform the recall work; the manufacturer had not shipped out the recall parts for over a month.the contact was waiting for parts to arrive for the recall work.
I have had to replace the front ball joints 2x with in 40,000 miles, even after a recall which replaced them in their entirety.
Icurrently own a 2002 jeep liberty.as i was making a turn in the parking lot my car stopped and i saw my tire bent under my carthe ball joints in my jeep liberty went 2 times on me. First the lower ball joints before the recall and then the upper ball joints the control arm and the axle failed on me just yesterday. The upper ball joint failure also caused a large puncture in my rotor and it bent my axle. I fear for the other jeep liberty owners; for instance what if this happened on a major highway causing the driver to lose total control? someone could have lost their life. This upper ball joint issue should be researched and recalled.
Vehicle continuously pulled to the right. The problem was more noticeable when vehicle was driven at highway speeds. Consumer receivedrecall o3v460000concerning upper control arm failure,but the dealership was unable to perform repairs due to the parts being on a nationwide back order.
The contact owns a 2002 jeep liberty. While driving at 4 mph, the driver turned the steering wheel and the entire control upper arm collapsed. The vehicle was taken to an authorized dealer but no repairs had been made at the time of the complaint. The current and failure mileages were approximately 57,000.
Upper and lower ball joints failed with less then 25000 miles on 2002 jeep liberty. [xxx].information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
2002 jeep liberty safety recall f23- lower ball joints customer states that the they had to have the work done and want to be reimbursed for the service**ccthe consumer provided a copy of the repair invoice.the dealerstated that upper ball joint was also bad.
Dt*: the contact stated while pulling out of a parking spot, the left front tire collapsed.the vehicle was towed to the dealer who determined the left front upper ball joint corroded and needed to be replaced.
Dealership did not have the part to performupper ball joint recall 03v460000 repairs, and didn't know when they will be receiving the part.
I ordered my jeep liberty 7/01 and picked it up 9/01. The morning of 4/4/04 i was driving home andstarted crashing into trees. The car was spinning, back and forth across the road - hit 3 trees, mailboxes and a telephone pole (hard enough that even though it was the last thing that i hit, it moved enough that it tore the cables out of someone's house). About 50 feet before the 1st tree, was my front passenger tire and about 2 feet of the axle (or whatever holds the rim and tire on the truck). The front of the truck from the right front quarter panel to 1/3 across the front of the truck is up inside the dashboard, the back driver's tire is blown out, the spare tire on the back is smashed, the 2 passenger side doors are smashed and the entire truck is off the frame. I told the tow driver and police about the recall that i'd just gotten that stated that the "a ball joint that has separated from the knuckle could result in loss of vehicle directional control and could result in a crash." i had an appointment to get it fixed 4/6/04...the accident was 4/4/04.my injuries: airbags didn't go off but i was wearing my seatbelt. I broke my arm (8 weeks in cast, 6 weeks in a brace and i'm still in physical therapy. Standard seatbelt bruise that lasted more than 3 weeks, and the associated pain. My insurance is covering my medical and the replacement of the car (with financing, it paid exactly what i owed). So, even though jeep knew about the need for a recall in october 2003, i wasn't notified until march 2004. It was a clear dry night. I was awake and coherent, not speeding or drinking, and paying attention when i suddenly lost control. In fact, it's [xxx] lucky that i was only going 35-40. Jeep claims they're not responsible. All i want is for them to admit that they were at fault. If they'd sent the recall notice in a timely manner, back in 10-11/03, it would have been fixed prior to another winter of snow and sleet and crap getting into that joint to corrode it!*lainformation redacted pursuant to the freedom
Jeep liberty 2002 model subject to recall for lower ball joint failure, recall #f23. Lower ball joints replaced by dealer, found upper ball joints also worn out. This problem is similar to the cause of the lower ball joint failure - seal failure with attendant lubrication failure and corrosion.
2002 jeep liberty upper control arm ball joint broke while backing out of driveway. Vehicle was not drivable. Vehicle is currently at the dealership awaiting repairs. This vehicle has been recalled per chrylser recall f23, but not for the latest chrysler recall j17 and the local dealership claimed they knew nothing about recall j17. Need help as j17 seems applicable in this situation.
Dt:consumer has a 2002 jeep liberty had the ball joint recall repaired.on sunday the ball joints became disconnected from the wheel.they couldn?t steer the vehicle, and the driver's side wheel tilted outward.consumer complained approximately 6 months after the repair s because she heard funny noises.she took the vehicle to be looked at, and was told there was nothing wrong.when she had the vehicleat dealer for the 60,000 mile check up she was told the vehicle was fine.shecontacted the dealership and manufacturer and neither of them were willing to help her. The axle came out, and the dealership told her it was $800 worth of damage.
The contact owns a 2002 jeep liberty.while driving 15 mph, the vehicle became very unsteady.the failure was also noticed while driving at all speeds.the contact stated that the vehicle made a severe clunking noise prior to the upper ball joints failing.the vehicle is currently at the state inspection station.the upper control arm was replaced.the vin was unknown.the current and failure mileages were 41,000.
When turning left or rightsteering wheel gets very stiff.the dealer has been contacted, and there is a recall on the ball joints.
When turning the wheel sharply to the right, and in both reverse and forward, there is a loud popping sound.dealer corrected situation under the recall for the ball joints.however, less than 2 months later it was occuring again with more frequency.
Icurrently own a 2002 jeep liberty.as i was making a turn in the parking lot my car stopped and i saw my tire bent under my carthe ball joints in my jeep liberty went 2 times on me. First the lower ball joints before the recall and then the upper ball joints the control arm and the axle failed on me just yesterday. The upper ball joint failure also caused a large puncture in my rotor and it bent my axle. I fear for the other jeep liberty owners; for instance what if this happened on a major highway causing the driver to lose total control? someone could have lost their life. This upper ball joint issue should be researched and recalled.
I have had to replace the front ball joints 2x with in 40,000 miles, even after a recall which replaced them in their entirety.
While driving 5 mph left front tire collapsed.consumer had the vehicle towed to the dealership for inspection, andmechanic determinedthat the left upper ball jointfailed.
The front end of my 02 jeep liberty (39,527 miles) vin # [xxx] began to make loud noises from the front end. The dealer diagnosed the noise as upper ball joint failure. The repair cost $655.20 and car rental $89.99. Previously, this jeep model was factory recalled for a bottom ball joint defect which was performed at 26,887 miles. I contacted the diamler chrysler customer assistance center who refused to pay for the repairs. I have a hard time believing that the upper ball joints were not defective like the bottom ones. A heavy duty jeep should have suspension components which last the life of the vehicle.updated 07/19/2012 information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)
While driving at 45 mph right passenger wheel fell off. Consumer was able to pull over to the shoulder. The driver suffered neck injuries, and was transported by ambulance to the hospital.the vehicle was towed to the dealer.mechanic noticed that upper ball joint was corroded and needed to be replaced. Consumer was upset that chrysler would only waive the cost of the parts since the vehicle was out of warranty.his wife believed that since the incident occurred as a result of adefective upper ball joint, then chrysler should assume full responsibility. The general manager stated they should be glad that's the only problem they had so far.*ph
The contact owns a 2002 jeep liberty.the contact stated that the upper ball joint failed and the wheel fell underneath the vehicle while driving.the vehicle is currently at the repair shop.the speed was unknown.the current and failure mileages were 72,000.
Dt:caller had recall work done on the ball joints o last year. Now she took the vehicle to an independent mechanic and she was told the ball joints were bad again. Dealer and manufacturer said a certain amount of play was acceptable, and they will not replace the ball joints until there was complete failure.
The contact owns a 2002 jeep liberty. The contact stated that while the driver was parking, the front passenger tire separated. The vehicle was towed to the contact's home and was inspected by a private mechanic. The technician stated that the front passenger upper ball joint fractured due to corrosion and caused the tire to separate. The vehicle was repaired. The manufacturer was made aware of the failure. The approximate failure and current mileage was 180,000. Updated 04/02/2013
The contact owns a 2002 jeep liberty.the vehicle was included in two previous recalls regarding the lower ball joints.while driving between 30-35 mph, the contact suddenly lost control of the vehicle.it jerked to the left into oncoming traffic and crashed.the vehicle was towed to a mechanic and it appeared that the upper ball joints snapped out of place, causing the loss of control.the vehicle was destroyed and a police report was filed.the failure mileage was 70,000.
When driving at any speed consumerheard a knocking noise coming from of front.consumer took the vehicle to the dealership for inspection, andmechanicdetermined that that the upper ball joints failed".
Noticed that upper ball joint on front driver control arm is very loose,ready to give out. Lower ball joint on front passenger control arm is also has play in it.jeep liberty 4x4 sport,23,000 miles,lifted 2.5 inches.245/75r 16 tires.lift and tires should not affect the ball joints.
Dt: the contact was travelingat 10 mph, when theupper ball joint broke. Thiscaused the axle to break. The location was thefront driver'sside. The happened on 10-16-05. The vehicle was then towed to the jeep dealership. The dealership was repairing the vehicle. The costwould b e $2,000.00, the warranty on the vehicle expired in may 2005. There were no injuries reported. The vehicle is a 2002 jeep liberty. The manufacturer has not been contacted.
I was taking my daughter to school and was turning left out of our driveway onto a busy state route and my front right side wheel broke completely off of the jeep.we were going about 15-20 mph.this ruined the rim on my jeep, now i don't have a spare rim/tire anymore. They did put a recall on the upper ball joints and that is what was wrong with my jeep, i did get reimbursed for that....but not the rim that was ruined from the incident......now i am out a spare rim/tire.i did tell them that i no longer had a spare rim/tire and they indicated that there was nothing they could do about that?i have a hard time believing that.i cannot be the only person that this has happened to. 4-23-08 by e-mail failure was to upper ball joints * smch
The contact owns a 2002 jeep liberty. While driving 5 mph in reverseout of a parking space he attempted to move forward and the front of the vehicle collapsed. The vehicle was towed to the dealer. The failure was located at the front upper ball joint. The estimated cost for repair was $1,000.00.the vehicle was not repaired. He will contact the manufacturer. The current and the failure mileage were 90,000.
Dt*:the contact stated while driving 5 mph, the left front wheel separated from the vehicle without warning.the contact managed to pull over without incident.upon initial inspection, the left front axle was on the ground.the vehicle was towed to a dealership who replaced the lower ball joints which were fractured.a nhtsa recall, #04v596000 was performed on the vehicle concerning, the upper ball joints however, the recall did not remedy the problem.the dealership would not offer a second repair under the recall.the manufacturer was alerted.
Caller stated she got a recall notice to get the ball joints replaced, which she did.after another 37000 milesthe ball joint snapped, resulting in the tire falling off.vehicle was towed to a different repair shop.
I have a safety recall on my 2002 jeep liberty (safety recall j17front suspension upper ball joints).when i called jeff wyler dodge/jeep in ft. Thomas ky, i was told that they were receiving only one recall repair kit per week and that i would be # 30 on the list.that means that my son has to drive the car for over four months on a recalled part.
Dt*: the contact stated while driving 20 mph on a street, the steering wheel became difficult to turn followed by a grinding noise.the vehicle was inspected by an independent repair shop who determined the left front upper ball joint was fractured and needed to be replaced.there was a nhtsa recall # 06v288000 regarding the lower ball joints.the vehicle was not included in the recall due to the vin.the manufacturer was notified.
4 college freshman could have been killed in a 2002 jeep liberty sport due to ball joint failure.when making a left hand turn at an extremely low rate of speed the left drivers side ball joint snapped causing the tire to buckle inward which caused vehicle to tip and the axle to break. An extended warranty on the vehicle covered the ball joint, axle and rim.what was also damaged because of this malfunction was the moldings that are around the tire and the washer fluid tank, which chrysler will not cover.these damages would not have occured if this vehicles front end did not fail.also this vehicle is maintained properly andtimely fashion.it was a parents nightmare coming home from dinner and having 3 frantic messages from a daughter in college in another state 10 hours away from home.i think the least chrysler could have done was to cover these items.
I was on my way to work driving my 2002 jeep liberty when i heard a strange noise. I pulled over to check for any visible problem. I found nothing. I began to driver a short distance when i heard a loud noise coming from the right front end. When i to pullover the vehicle lost control. Fortunately i was able to stop the car . Again i stepped out of the car to check for a problem. Once again i saw nothing visibly wrong. I slowly moved the car out of traffic when my jeep lunged forward and came to a full stop. When i checked for the problem my right front wheel had fallen off. What a scare. This could of ended up being a very tragic accident .
Re: nhtsa campaign id #03v460000 (daimler chrysler # c36i purchased my jeep liberty sport vin # [xxx] on 4/24/2002 and buy virtue of the purchased date it was built before 10/4/2002.the recall states loss of control of the vehicle can occur with minimal warning.i frequently travel highways at highway speeds,according to this recall myself,my family and anyone else riding in my vehicle is at risk.....with that said ....i have contacted daimlerchrysler on two (2) occasions, 11/12/2003 ref.#11814774 and 12/8/2003 ref.# 11880586 about this recall. Their response on both call were ; the recall has not been "published". Your sight dates the recall as 11/04/2003, that's before either of my calls to them. I feel daimlerchrysler is not responding to their obligation to me in a timely manor. Your help will be appreciated.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Chrysler has issued a recall for the 2002 jeep liberty regarding the upper control arm failure.this failure is due to failure of the ball joint seal allowing contaminants to eventually cause the ball joint to fail. The recall notice #j17 recall id# 09v119000 only includes vehicles subject to corrosion from road salts in the northeast.i own a 2002 jeep liberty and have noticed that both the joints on the upper ball joint of the control arm have failed (split) and as result have allowed contaminants to enter the ball joint resulting in its replacement. I feel these vehicles need to be covered under the recall notice #j17 for the same reason.it is a "safety issue" and has nothing to do with being worn.there is a defect in the manufacturing process for if there wasn't the rubber seal around the ball joint would not have split.for the split on the rubber ball joint seal to be noticed, a person has to look really close at it.i noticed mine because i was changing out my front brake pads and did a close up inspection.this is of concern to not only me, but i am sure a lot of the other jeep liberty owners who have had their vehicles front end drop out from under them when they were driving. I live in georgia and do travel to the northeast from time to time and also travel south to florida from time to time.my concern is this:both seals failed on the ball joints.both ball joints are subjected to elements similar to those of the vehicles in the northeast even more so while along the coast of florida.there have been numerous ball joint failures on jeep liberties in georgia and flafor the same reason there have been ball joint failures on jeep liberties in the northeast.a response regarding this matter would be greatly appreciated.
The contact owns a 2002 jeep liberty.he stated that his daughter's vehicle was included as part of a recall (nhtsa campaign #03v460000) for the lower ball joint.the vehicle has been repaired twice. The contact felt that the upper ball joint was damaged due to a torn rubber pad.the mechanic stated that the brakes on the vehicle were inappropriate based on the weight of the vehicle.the failure mileage was 27,000 and the current mileage was 61,000.
My 2002 jeep liberty with 90,000 miles, the front right upper ball-joint failure occurred when i was attempting to make a left turn across the flow of oncoming traffic. As i turned south on mound rd from hall rd in sterling heights michigan i, heard a loud noise from the front right and then the wheel separated and i lost control of the vehicle. My jeep was towed that night to utica van dyke service for repairs 586-739-2680.
After having satisfied not one, but two recalls on the 2002 jeep liberty renegade for lower ball joint issues, the upper ball joint on the driver side failed as i pulled into my driveway at a 45 degree angle.the tire fell into the ball joint, stopping the jeep (moving at 5 mph) in its tracks.i am very thankful this did not occur on the highway at 70 mph not 10 minutes earlier.slight noises were coming from under the vehicle and had just gotten a bit worse a day or two before the failure (although it was driving normally), so i was about to schedule an appointment for it.fortunately, nobody was hurt, the car itself is fine too, well, other than the missing wheel...parts will be replaced tomorrow at my expense - i am attempting to work with the service manager and likely chrysler directly to be reimbursed for the obvious flaw.a 4 1/2 year old vehicle with 65k miles driven normally should not simply fall apart like this - warning to all jeep liberty owners to have all upper and lower ball joints inspected regularly (at least annually) for this dangerous condition.
Jeep, liberty purchased inmarch 2003. On saturday july 15, 2006 vehicle was be drove home on a common route. While negotiating an s-turn at an estimated 40 mph, the upper ball joint failed causing the right front wheel to fold under the front of the vehicle. Being a good driver with no accidents, i managed the vehicle under control while also not hitting the brakes thus leaving a 261 ft skid mark ( i do have a picture). I have a very good mechanical background and after further survey have concluded that the upper-ball joint had failed due to rust inside the ball-cup and deterioration of the metal around it( i have a picture). This failure has caused an estimated $1200.00 in damage which includes replacement of all four ball joints the two upper at my request ( never trust a part on the vehicle that has failed once and has a twin brother), plus-a tire and rim, etc. *lower ball joints were on a recall notice but i was never notified by chrysler because of not being in their computer system as a customer. After a web search i found the recall of the ball joints (nice job by chrysler).after exchanging repeated phone calls with the dealership and chrysler, the "experts" determined that the failure was due to "impact".i can honestly say that there is no way this joint failed by impact but i can say it failed due to bad engineering and fatigue which is way too soon considering the vehicles life span.in my opinion, chrysler has failed to come clean with a problem that will soon become very apparent with all it's jeep liberty's!!
Recall #009v119000 dated apr 09, 2009 expected to begin october 2009 covering 2002 jeep liberties excludes the state of louisiana - condition described in the recall exactly describes the problem with my vehicle.since chrysler is aware that this condition does exist, why does it exclude the state of louisiana."the front suspension upper control arm ball joint may experience a loss of lubrication which could lead to corrosion, accelerated wear & possible separation while driving.consequence: failure of the ball joint could result in a loss of steering capability, increasing the risk of a crash."previous recall on lower ball joint has been taken care of.
The contact owns a 2002 jeep liberty.the lower ball joints were replaced due to nhtsa campaign number 06v288000 (suspension:front:control arm:lower ball joint).while performing the replacement, the dealer noticed that the upper ball joints also needed to be replaced, however, they were not under a recall.the dealer repaired the upper ball joints.the current and failure mileages were 39,300.
I have a 2002 jeep liberty.with only 24,000 miles and little off-road use,both upper(not lower--which have already been the subject of recalls)ball joints have had to be replaced due to excessive wear.i could hear severe clunking noise on turns and bumps.they were diagnosed and replaced by a jeep dealer.
Took 2002 jeep liberty for oil change.informed vehicle needs 2 new upper ball joints.bottoms were recalled by chrysler.why not the uppers as well????
There had been some occasional front end squeaking but not enough to take notice.several weeks ago i was informed by my mother that certain jeeps had been recalled.we went to jeep's website put in the vin as the page requested and were unable to find a record.one saturday morning i called a local jeep dealership to ask if i could bring it in and have them check it.the dealership said that it would not do any good because jeep had not released any information about the recall and that i would have to wait until early september and a letter would be sent advising of the recall.sunday, august 20, 2006 i was taking our daughter to work and heard an awful thud and the jeep lurched to a stop.i had to leave it in the middle of the street and use our other vehicle to take our daughter to work.when i arrived home, my partner told me that she contacted her brother and he said it sounded like it was the ball joint.i tried to move it and the ball joint broke and damaged the tire and the grey material over the tire.i contacted jeep's headquarter as well as a local dealership and it was at that time that we were informed that this vehicle had been recalled and repaired in march of 2004 (it was a ball join issue at that time as well).this was not reflected on our carfax report.
I have a 2002 jeep liberty. My car was giving me problems. So i took it to the shop. They told me that my upper ball joints needed to be changed at a cost of $963.00. I told them that it had been recalled. They told me that it was only the lower ball joints. I did research online and it seems like i'm not the only person who had to change the upper ball joints too. I really think it should be recalled too, before more people out there get hurt.
My daughter was driving and turninginto a parking lot,as she was turning left to park the car, she said something happened. She got out of the car to find the drivers side wheel had collapsed. The upper ball joint broke or separated causing the tire to collapse. This caused the jeep to be totally disabled and i'm sure will be a very expensive repair. What is even scarier is that this could have happened on the highway and something much worsecould have occurred. How unsafe is this vehicle!!! please look into this vehicle.the suv has not been repaired yet. It is still being looked at. I noticed that this is not the only complaint about this problem. Please take care of this so that our families are not in danger!
Left upper ball joint failed.this was the same side that was showing damage due to o3v460000, lower ball joint failure.
Saturday august 18th 2007 i received a recall notice from daimler chrysler regarding the lower ball joints on 2002-2006 jeep liberties. The recall said water could get into the front suspention causing the ball joint to corrode and separate which could lead to loss of steering and a possible accident. While driving home from work on monday the 20th (2 days later) my front left wheel fell off without warning, causing loss of control and nearly causing an accident (coincidence?). The dealer said that my upper ball joint had corroded and separated and the recent recall would not cover my repair. Daimler chrysler said there's nothing they can do and i would be responsible for repairs. I went online and was shocked to find (in only about 20 minutes- so there must be many more) that hundreds of people has the exact same failure with their 02' -06' liberty. Although i would like daimler chrysler to take responsibility for the repair, the more important issue is that there seems to be a serious problem with these cars (specifically the ball joints). The recall should definitely include upper ball joints as well. Luckily i was only going about 15-20mph (my car was still completely fish-tailed) if i had been doing anything over 40mph i'm certain i would have rolled it. I'm sure there has to be people out there who had family or friends killed in accidents caused by this exact issue...they probably don't even know how widespread the problem is.
-the contact stated that she received her recall letter on her jeep liberty 2002 in october 2006.the matter hasn't been rectified as of 12/12/06.the dealership said that they are in back order for the parts. The contact is really concerned about continuing to drive this vehicle.
The left ball joint on my 2002 jeep liberty failed while i was traveling in canada.repairs were delayed because, according to the dealer, chrysler-daimler "engineering" canceled the order for replacement parts because there had been a rash of ball joint failures on the jeep liberty (and engineering wanted to determine the underlying cause before continuing to use existing parts).concerned that we may experience additional ball joint failures, i wrote daimler-chrysler to inquire regarding my experiences and the frequency of ball joint failures on the jeep liberty.daimler-chrysler has refused to provide the requested information, claiming that the data is either unavailable or considered proprietary.they suggested i go to my local library!i would like to know if there have been other similar problems with the jeep liberty. *la
Dt:caller says his ball joints are defective. Without warning the front passenger wheel fell off two weeks ago. Vehicle had to be towed. Dealer fixed it under warranty. Manufacturer said they will not replace the vehicle because of the mileage. Recall work was done in april 2004. Caller dose not have recall information. Caller says at his expense he replaced the rear ball joints.
2002 jeep liberty-driving 30mph in residential neighborhood front driver's side dropped to street and car immediately went right up on the curb and missing a tree by inches. The front upper ball joint had separated and the tire was on its side under the front end.the joint was bone dry.husband bought parts and fixed the vehicle.
The contact owns a 2002 jeep liberty.the contact received recall notice number 03v460000 (suspension:front:control arm:lower ball joint).she took the vehicle to the shop for repair and they informed her that the vehicle also has a defective upper ball joint.the contact would be responsible for the repair costs.she feels that the repair and the costs should be included in the recall repair.the current and failure mileages were 40,000.
While driving approximately 15 mph, the driver lost power steering. The driver was able to maintain control the vehicle and pulled over.the vehicle was towed to the dealer for inspection.the mechanic informed the driver that both upper and lower ball joints needed to be replaced.please provide further details.
Consumer alleges that there is a loud noise is coming from under the vehicle during operation (highway speeds).the local dealership examined the vehicle and diagnosed that the strut mount housing broke.cause unknown. Please provide any additional information (copy of invoice from dealership, etc.).*mjj
While driving 25 mphfront end began to produce a loud knocking noise. Dealer stated the front driver side wheel bearing separatedfrom the axle.
Dt*: the contact stated as the vehicle was turned into the driveway at 2 mph, the front right bearing fractured and punctured the front right tire. The service dealer and manufacturer were not contacted.
Consumer state while traveling at any speed vehicle travel to the left dealer has been contacted can't duplicate problem. Please provide further information. Ts *dt
2002 jeep liberty : my wife backed liberty out of driveway & as she was turning steering wheel driver side front wheel collapsed causing extensive damage to liberty . Liberty has been at dealer waiting to be inspected by chrysler/jeep.
The contact owns a 2002 jeep liberty.the contact's vehicle was repaired according to nhtsa campaign id number 06v288000 (suspension:front:control arm:lower ball joint) in 2007.one year later, while attempting to make left turns, he heard a loud popping noise coming from the rear driver side tire.he has not had the vehicle inspected to determine the cause of the failure.the failure mileage was 60,000 and current mileage was 80,000.
The rear of the my 2002 jeep liberty began bouncing so i took it to my mechanic. He said the jeep body had separated in the back and i needed a new ball joint mounting plate and control arm assembly and that the car was unsafe to drive. The ball joint mounting plate and upper control arm assembly were ordered june 16, 2011. Mechanic was told the ball joint mounting plate (part #52128586aa) is on "national backorder" and ,as of 7/25/11, there are 66 customers waiting for this part. Jeep customer service said on 7/28/11 that they are "trying to find out if this part is being made" because "nobody seems to have this part." so the jeep is unsafe due to rear ball joint failure and i have had no car since june 16, 2011 and it is now july 28, 2011. Note: there was a national safety recall for 2002 jeep liberty due to front ball joint failure.
Upon making a slight lane correction at approx. 60 mph, my daughter's 2002 jeep libety began swerving uncontrollably.she felt no resistance to the steering wheel as she tried to stop the swerving.at no time did she apply the brakes.witnesses said it appeared she had a flat tire.eventually, the vehicle entered the grass median and rolled 2.5 or 3.5 times coming to rest on the roof facing on-coming traffic.the complete rear end(tires and differential) separated and ended up approx. 75 feet from the vehicle.the right front axle or cv joint was broken.neither her passenger or her air bags deployed.the driver's seat belt was broken at the end of the motion of the rolling.both occupants were bruised and cut.we believe the axle failed and caused this potentially fatal accident.this vehicle had approx. 3000 miles on it.at 1800 miles the engine had thrown a rod and the engine was replaced completely.the jeep liberty is structurally unsound and of poor design particularly in the area of the rear suspension. Daimler-chysler has lowered the suspension in obvious response to roll over incidents...
The contact owns a 2002 jeep liberty.the contact received a safety recall notice and took his vehicle to the dealer, but they were closed.he called the dealer to schedule an appointment and was informed that they would be unable to service the vehicle for at least a week.there had been no failure to date.the nhtsa campaign id number was unknown.
Rear end differential/suspension and or brakes/wheels makes grinding noise when front wheels are turned, puting rear wheels in a situation of different tire rotation at low speeds, sounding like rear brakes are dragging. Dealer has already replaced rear brakes and turned down drums.noise still exist.dealer stated in writing that they were awaiting a service bulletin to correct defect.
Dt*: the contact stated that the vehicle was driving at a speed of 25 mph up a hill on wet road conditions when the vehicle spun out of control crashing into a retaining wall. The accident resulted in major damage to the vehicle's body.the contact and an eleven-year-old passenger were both wearing seatbelts at the time, had to go to the hospital for the minor injuries.the police report was filed.the vehicle was towed to the dealer who sent to a body shop for body work.after receiving the vehicle back from the body shop, the dealerinspected and determined that both the front lower ball joints and rear coil springs needed to be replaced and were completely damaged.the dealer could not determine the cause of the accident but indentified that there was a recall on these components in 2004.the manufacturer was alerted who sent out an inspector to examined the vehicle. The inspector determined that there was no manufacturer defect that caused the accident.the contact expressed that the accident was related to a defect.
While driving at any speed consumer heard a loud noise coming from the rear and vehicle vibrated. Vehicle was taken to the dealer for inspection, andmechanic determined that the rear coil springs needed to be replaced due to worn out parts.the brakes made noise when applied.the blower motor for the heat failed and the a/c was inoperative.
Where to begin? my airbag light has been coming on for months while driving. I took it to a chrysler dealership 6 months ago & was charged $100 for them to tell me they didn't know what was wrong. About a month ago, while driving on the highway, my headlights went out, came back on, went out again, and finally i hit my high beams and they stayed on. My engine uses about 2 quarts of oil per week. I have parked on clean surfaces & there is no oil leaking, but it is going somewhere. I can hear a ticking noise coming from the engine area. I called chrysler's toll-free number today after the headlights went out again, and was informed that my jeep is under recall for the air bag module, and maybe that is what is causing the lights to go out. This makes no sense to me that one would have anything to do with the other. I told them that i have seen other complaints about the headlights, but they stated that they've had no complaints. I have also replaced front tires three times in the past year for wear on the outside edge. I've had the jeep aligned, tires rotated as they should be, and they just keep balding on the outer edge. The service tech said that jeeps eat through tires because of the wheel base? this car has all but eaten up most of my income. It is constantly having issues, and i get nowhere with chrysler.
Dealerreplaced the front tires twice,andvehiclevibratedwhile drivingat any speed. Also,headlights/ horn/windshield wipers, and the speedometer failed while driving the vehicle.
Right rear tire blowout.
Handling eratic at speeds over 45 mph, vehicle wanders across the road, fish tails.loose control when changing lanes. Stock tires are very thin. Handling would probably improve with wider tires. At my office we drive a fleet of the jeeps, numerous similar complaints.dt
Front tires are wearing uneven and excessively. Dealer notified. Feel free to provide any further information.
2002 jeep libertynar 06/26/2003.*mrthe consumers jeep went straight instead of right when she applied the brake to make a right turn. The vehicle stopped when it hit a median . The vehiclewas towed to the dealership and two wheels and a tire were replaced. The consumer paid approx $784.77 for repairs and again the vehicle lost control swaying from left to right.the consumer took the vehicle back to the dealership so it could be inspected, however no problems were identified. The consumer is afraid that a more severe accident may occur if the dealership can't identify the problem with the vehicle.please investigate and give prompt response to consumer. The consumer was told that the problem was possibly with the tires.
I have a 2002 jeep liberty and on oct. 7, 2003, i had an incident in which my steering wheel and tires locked up during a left turn causing me to turn in a full 360 facing the car that was behind me.this was on a tuesday.on friday, oct. 10, 2003, i was making a right turn into a gas station and my car skidded causing me to lose brief control of my car again.i was able to straighten up the car and avoid another 360 and possible collision with gas pumps.luckily, no one was hurt and there was not any property damage in either situation.at this point, i contacted the dealership ([xxx]) who told me it was my tires.i went to goodyear and they said my tires were fine and i should go to the dealership.i called the dealership back and they told me to bring it in and they would check it over but they had not heard of this problem before.they were unable to find anything wrong with my car and i really didn't feel like i received good customer service.my reason for submitting this now is because i have seen articles and my mother heard it on the news that there has been a recent recall on 2002 jeep liberties that might explain what happened.i contacted the dealership tonight and asked them about a recall and they denied that there is one.i am also unable to find it on your sight although the article i read stated it as being released by you.i have been lucky that it has not happened again but i do not feel as safe in my car as i did before the incidents.please contact me and let me know if there is a recall and if not, please document my complaint.the next person may not be as lucky.thank you, [xxx].information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
While traveling on a county highway, traveling at approximatey 45 mph, the left rear tire experienced a sidewall blowout.the dealer replaced the tire.all tires were inflated to manufacturer's recommended air pressure.dt
While driving 30 mph, something in the front end differential broke.i have had numerous problems with this vehicle.i'm on my 3rd set of tires.the brakes have been replaced 3 times.it's in the shop more than it is out.
Brake failure 18k miles , front end jumping ,shaking when going 50mph and over, car slides, fish tales excessively in wet weather, had 1 spin out no one hurt, tiresbald 19k miles.
Consumer was traveling 30mph onhighwayand heard a noise coming fromrear ofvehicle. She was able to pull over to the shoulders, andthere was a burning smell. She noticed thatright rear tire had exploded from inside oftire.goodyear, wrangler sra#a, 16inch, dot 4b08dywr1501. There were no injuries at this time.
While the vehicle was parked consumer noticed stress marksand thinner treads located on the inner and outer sides of the tires. Consumer took vehicle to dealer for inspection.
2002 liberty tires failed due to a faulty valve.the tires were constantly going flat and the consumer always had to add air.
In december 2013, i received a recall notice on the above-noted vehicle.soon after, i phoned the dealer, moore chrysler jeep, peoria, arizona, to schedule installation of the oem trailer hitch, but i was told they did not have the part.in march 2014, moore chrysler jeep sent me a reminder notice that my jeep needed some maintenance, and that as of december 12, 2013, the vehicle had an incomplete recall.i phoned the service department and made an appointment for the scheduled maintenance, as well as for the hitch to be installed.however, i was told, once again, that the dealer didn't have the part.it has been almost six months since i received the recall notice, but, so far, the problem has not been remedied.i am frustrated and furious!this is an important safety issue, and i want to know why i'm getting the runaround.i don''t know where to place the blame, 'chrysler or the dealer, 'but either way, nobody is taking responsibility for this most recent recall with important safety concerns.why is it taking so long to manufacture and supply the part?does anyone care?please do not suggest that i purchase and install a hitch from some other location and wait for reimbursement.i want to hear from either chrysler or national highway traffic safety administration or both very soon.
Air conditioning unit works for approximately 10 minutes and then starts blowing warm air. Clutch on ac compressor found to be disengaging causing the ac to turn off. Did not have repair done since it will cost $1000 on a 4yo vehicle.
Air conditioner blowing out hot air,took car to auto dealer, they check it out charge me 74.95, and said the problem was condensor leaking, well this didn't get repair do til said that i would have to payest. Of 455.00, i callchrysler corp and they said that they was not paying to fix,only have 50,931 miles, they claim a rock had did this, i hope this is not true seeking for help thank's
Nhtsa campaign id#01v311000id#01v373000have not been notified by chrysler of these. Had 2002 jeep liberty since dec 2001vin#[xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Driver side break light does not work only when headlights are on. I have replaced the light, fuse, the whole housing unit and it will work for one day than stop again. Also airbag light is now on all the time after getting the m35 recall done on my car. Dealer ship seems to think it ia nothing that they did wrong and now i gotta pay at least $135 to get a diagnostics done on my car to see what is wrong. Also seatbelt light never stays on any more even if my seatbelt ia not on ut just comes on when i turn car on then goes off when airbag light comes on.
Driver side break light does not work only when headlights are on. I have replaced the light, fuse, the whole housing unit and it will work for one day than stop again. Also airbag light is now on all the time after getting the m35 recall done on my car. Dealer ship seems to think it ia nothing that they did wrong and now i gotta pay at least $135 to get a diagnostics done on my car to see what is wrong. Also seatbelt light never stays on any more even if my seatbelt ia not on ut just comes on when i turn car on then goes off when airbag light comes on.
Key would not turn on car. Opened up steering column to find small rod that pushes button on ignition was broken. Jeep dealership says cannot replace rod has to replace entire steering column.
Wife was getting gas, went to start the vehicle and it would not start, battery is good, key turns on and everything powers up. Bench tested the starter and it is fine, it just wont start. Have checked online and there are several thousand owners with the same issue.
The consumer states that the knee blocker (unknown-specific blocker) plate, is seperating from the instrument panel and falling.*scc
Heat is not working it throws out cool/cold air. I have noticed that there have been many liberty owners with the same complaint.it is a pain since i have two young children and the car is so cold you can see everyone's breath.i've had the radiator flushed and had a few things checked and still no heat.over the summer i had the a/c fixed because it started throwing out hot air.this seems to be a common problem with this car and i'm surprised it has not been recalled.the car is driven on a daily basis in new jersey.car is mostly driven on city streets and ocasional highway. My jeep was taken to the dealer for recalls, but looking for recalls to see if there was anything for the heat i noticed there was a recall for the control atms/bushings. I was never told about this recall and nothing was done at the dealer. Last month driving one of my bushings broke while i was driving and i lost a wheel.
Carbone dodge, chrysler, jeep, ram refused to service my vehicles recall not once, and not twice, but three times. I dropped my car off at 8am on 02/13/16 for the recall repair and they brought it back to me at 5:30pm without any work done to the vehicle.
The horn membrane has failed and it will require the entire steering wheel airbag to be replaced or i am stuck with no horn. The horn should not be tied to the airbag.they want 1,500 dollars to replace the airbag with the horn. To date i am without a horn.still no working horn which is an alerting device to other motorists
The headlights turn off for up to 2 seconds while i am driving. The pattern seems to occur at all different speeds and may or may not be associated with using the turning signals or the act of turning. I tried replacing the headlight relay, and that did not fix the problem. It seems to be getting worse, and i worry that it will get so bad i will not be able to drive at night. I currently suspect a problem with the multifunction switch or simply a loose wire somewhere. On one occasion, my interior lights turned on while i was driving on the expressway at night and not touching the multifunction stalk at all-not sure if that is related, and again, it only happened once. This is a safety hazard and a hassle. I'm constantly worried that i will be pulled over for flashing my headlights or that i'll be driving blind when an animal runs out in front of me.
Received recall notice r06 in aug 2015. Still no parts released from chrysler for airbag defect on this car. This is unacceptable.
While driving at any speed consumer heard a loud noise coming from the rear and vehicle vibrated. Vehicle was taken to the dealer for inspection, andmechanic determined that the rear coil springs needed to be replaced due to worn out parts.the brakes made noise when applied.the blower motor for the heat failed and the a/c was inoperative.
I am experiencing a rattling sound when driving uphill or downhill through driveway, traveling 5-20 miles an hour.i took my jeep 2002 liberty 2wd to get serviced and received recommended repairs:prosteer control arm with ball joint upper center, remove and install propeller shaft to replace universal joints on both ends, rear wheel bearings, tail pipe is welded to muffler, muffler does not meet design specifications and should be replaced due to exhaust leak as well, remove rack and pinion, complete rack as does not meet design specifications and is leaking. I was driving about 25 mph and my rear right side tire was smoking profusely.i pulled over and noticed the gray smoke from my tire.i took the car to check the rear breaks. They were fine but was told that i had a leak from the exhaust pipe which dripped on to that area.the car has 75,806 miles.i was told that i could loose control of vehicle and entire area can collapse during traffic due to these issues. Aside from these issues, i am experiencing a whistling sound, problems with rear drivers side passenger power window regulator which produces grind-like sound. The window came off and i was told that i needed a new regulator for the window. I'm also experiencing a red stain in engine oil drippage on ground. Finally, strange odor from car -odor continues to be present whether i wash the carpets and seats (smells like mold/mildew or skunk).
While trying to have the n46 recall dealt with in a timely fashion i have been getting the run around for months from sansone jeep dealer in avenel, nj i tried three times to make an appointment. The first time i was sent an email that they would contact me shortly, and never did. The second time they again sent me an email that they would contact me shortly, and did not contact me again attached is an email with their response showing this was back in march. Note in the email i asked if there was a problem with getting this done and still no response. Finally, after being there in person and getting an appointment for nov 16th. I took off from work and lost a days pay in order to deal with this problem. After my car being there all day i went to pick it up just for them to tell me they looked at and will order the part. Why wasn't this part ordered a month ago when i made the appointment. I keep receiving notices about how important it is to have this fixed. But now i 'm not sure it is important enough to lose another day of work. Mr.[xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).'
On dec 8, 2008 i picked up my jeep liberty from my mechanic, he had replaced the transmission oil pan that rusted out and drained all the transmission oil out. On january 6, 2009 on my way to work early in the morning the transmission blew out totally, i was able to get back home and once again the mechanic has the liberty replacing the transmission. I feel the transmission oil pan rusting out and leaking caused the transmission blowout a month later. The check engine light did come on in december and i had an appointment to have the engine looked at when the whole pan blew out. The transmission totally dropping in january could have caused a major accident if i were driving later, and i feel this could cause major accidents on the roadways across the nation. I have complained via the webpage at jeep to no avail, this should be at least a recall on these vehicles.
Dealer will not fix my safety recall. [the recall that has not been fixed is the safety recall # f23- lower ball joints. *smch]
Well where do i start. Since i have purchased this vehicle in may of 2016 i have replace multiple parts ,but they weren't part of any recalls.but now my concern reviewing recalls for this vehicle and trying to address these numerous defects . I'm almost fed up. My main cover is the j17 recall for the upper control arm ball joint of whicha chrysler representativeadvideo my my vehicle was part of,which i clueless on how as the recall doesn't specify other than 2002 to 2003 liberty vwhiles . Now i show that they were replaced in the past and now they since are worn in the same description they were recalled in . And chrysler denies responsibility(?) .. Also other concerns with the catylic converter causing a sulfur smell when the vehicle is going up hill aso well as towing . One more thing is numerous online forum about the engine ticking being normal and unfixable other then to replace the engine . Now all this plus the multiple parts i have already replaced a vehicle less then 15 years on the market needed a in other words fully restoration is unacceptable.especially when i have stock 1948 jeep that need less repairs than this .
I keep my car parked in an enclosed garage when it is not being driven. One morning, i went into the garage to drive my car to work. I used my remote to open my car door. I then noticed that the backseat passenger window, immediately behind the driver side was rolled down. I know i had not rolled it down. I got in the car and pushed on the button to raise the window. The window rattled and groaned with an electrical sound. I looked at the window - it had not rolled up. I had to get to work, so i drove my car with the window in that shape. When i got to work i asked a co-worker to help me tape it up. So then, my window was manually pushed up by two people trying to push it up from the inside and the outside. Then tape was applied to the window to hold it up, but it started to slip down. So the person who was first helping put a piece of cardboard on the inside part of the window, saying that would prevent it from falling down. It worked for awhile, but then the cardboard slipped down into the window. So then, i found two bigger pieces of cardboard to hold it in the closed position and we taped some more. It is now taped up and so far is holding, but as rain may come, it will probably fall again. I called jeep and asked how this could be repaired. They told me it would cost about $400. I don't have a spare $400 to spend on a car that has had a massive number of problems and has cost me thousands of dollars in repairs over the year. Then the next thing that happened was that the front driver-side hubcab disappeared - this is never ending trouble with this car. The car has been a problem from the beginning. I told jeep early on - they would do nothing to help or exchange it for a car without problems. This vehicle is terrible, and the dealership is even worse.
2002 jeep liberty...feels like and sounds like the whole front end is falling apart..and then i went to the post office and as i turned in the parking lot the jeep made the worst noise..people started looking..it was really bad when i hit a bump or turned the steering wheel..my mechanic checked it out and said the ball joints had to be changed..and i think something is wrong with the steering ....i know there has been a recall on ball joints and something to do with the steering.also my brother n law found a part laying loose in down in the motor..i am a senior citizen and i still work..and i need my jeep checked..i am scared to drive it...pls let me know what to do...thanks..
Chrysler had a recall on the ball joint of a jeep liberty. Today while driving my car began making a noise and was difficult to brake and steer. I called the dealer and he said bring it down. I asked if it was safe to drive as i explained the problem to him. He said he could not tell me that but to bring it right down.i did then i had to hang around since everyone was at lunch.within two minutes they told me it was the ball joint and chrysler had put out a recall. I said i did not get notice. They said it was chrysler responsibility. However, they also said they only have 20 new ones as there is a shortage.when i searched on the web today this recall can cause a person to lose control of their car. Luckily i did not. But i believe chrysler has a responsibility to notify the owners immediately before they lose control of the car.
Consumer wants to know about recalls for 2002 jeep liberty. *nj
The relay flasher is bad.part # 56010158ad.i have no right blinker/flasher.i have an order for a replacement for over 4 months now.jeep is not making the part and has no idea when it will be replaced.no excuses - nothing.just sorry.this is unacceptable.i am driving in high traffic without signals.there is not even a date when the part may be available.its unacceptable really.should something happen to me, who is responsible?i need my vehicle and its the only car i have.jeep should be responsible for making parts to maintain their vehicles in timely fashion.
A bolt with a built on washerdropped from dash between windshield and steering column.it was a large bolt, and didn't know what it was for. Contacted dealer, and dealer stated to bring in vehicle. &
I received a recall notice, n46/nhtsa 13v-252.this involved the fuel tankwhich could result in a fire after a rear end collision. The fix was supposed to be a trailer hitch would be installed to provide protection for the rear mounted fuel tank. Also, i was supposed to receive a $100 visa card for my time and trouble in getting this done. After i took the car to the dealer, john hirsch in cambridge mn, they declined to install the trailer hitch, citing some rust under the car prevented them from doing so. The jeep is a 14 year old minnesota car and most will have some rust on the underbody. If they didn't intend to help alot of the older car owners, i feel my time was wasted and i still have a dangerous problem with the vehicle.is this chrysler's way of saving dollars on the recalls?
Upper and lower ball joints failed at 140,100 milesall power windows failed over last 5 yearshood lid hydraulics failed @99,000milestailgating window hydraulics failed@ 105,000milesair cond. Fan failed @ 141,000 milestailgate window rubber gasket failed @125,000miles
Plastic dust shield on shifter assembly broke off in cold weather. Shop estimate of nearly $400 to replace entire shift assembly since plastic piece cannot be fixed on its own.
Have tried for 3 weeks to have my jeep fixed because of the recall . I entered 10/1/2014 as the incident date but do not remember the first time i went to [xxx].[xxx] muncie indiana keeps tellingme no parts or i am on the list. Asked them where my name is on the list they say they can't tell me that.have called and even went in person to the service department nothing. They seem to be giving me the run around. Can you help???called them 10/23/2014 told me to check back in 2 weeks.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The consumer received a recall notice (01v-311) for replacement of the knee blocker backing plate, but could not find convenient time to schedule recall repair.
Takata recall
I was driving on the highway with cruise control on doing about 60 mph when suddenly the jeep liberty started jerking and the rpm needle arm and the speedometer arm started going crazy up and down. The liberty started to slow down so i had to press on the gas pedal to maintain speed. The speedometer quitworking and so did the cruise control , the auto door locks also quit working. The motor also started to diewhenever i slowed down or come to a stop at a stop sign or red lights. Where its dangerous is when i amslowing down to make a turn and going in to it or half way in to it the motor dies and i lose the power steering. It takes alot of strength to complete the turn safely. I took the liberty to a repair shop where theyhooked it to a analyze machine. It said the speed sensor was bad, i had it replaced but it didn't fix anything.i took it to the dealer where i bought it, they told me it could be hundreds of dollars just to try to find outwhat is wrong with it. Recently i checked in the internet and saw that there are hundreds of other 2002jeep liberty owners having the same problem. Speedometer quits working, motor died when you slowdown,and replacing the speed sensor doesn't fix anything. Its dangerous because you can crash when making aturn and the motor dies and you lose your steering. I know i have had some close calls. I hope you willcheck in to this problem. Just check in the internet and you will see alot of people have it with there2002 jeep libertys.thank you for your time.
The contact owns a 2002 jeep liberty. The contact stated that the speedometer failed and caused an unexpected acceleration. The contact was accelerating from a stop light when the vehicle surged forward and caused the contact to crash into the rear of another vehicle. No one was injured, but the contact had the vehicle inspected by two dealers and was told there was nothing wrong with the vehicle. The contact stated that when the vehicle was sitting at a stop light the speedometer would read 80 mph and the vehicle would rapidly accelerate when the brake was released. The vehicle was not repaired. The vin was not included. The failure mileage was 133,000 and the current mileage was 136,000.
While driving, the vehicle suddenly accelerated. The driver was unable to maintain control of the vehicle. This caused the driver to hit another vehicle on the drivers side.none of the air bagsdeployed.the driver was not hurt.the driver had the vehicle towed to the dealer for analysis.the mechanic was unable to duplicate the problem.
The jeep all of sudden starts to accelerate and will not stop accelerating even when on the brake. My daughter first experience it and had to pull into a parking lot and pull the emergency brake and turn off jeep. I then experience it after she told me about it i was stopping at a stop light when it started to accelerate.i had no cars in front of me i had to turn right the jeep felt like someone had there foot on the gas pedal when i had my foot on the brake. I had to pull into ditch and put it in neutral and pull the emergency brake on and turn off jeep. Every time i started the jeep the engine would rev up like the pedal was stuck to floor please help my daughter drives this jeep. I took it the shop and the diagnostic claims there is nothing wrong with it.
The contact owns a 2002 jeep liberty. While depressing the accelerator pedal, the speedometer failed to operate. The vehicle was taken to an independent mechanic where it was diagnosed that the input and output speed control sensors failed and needed to be replaced however, it was unknown if the vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was not available.
The vehicle accelerated and collided with another vehicle, consumer was injured.
Dt:the speedometer quit and the engine shut down. This happened while driving.the consumer has taken vehicle to the dealer multiple times for this problem.they have replaced the rear out put sensor at least ten times.the most recent time this occurred was on 8-8-05.the problem occurred at a variety of speeds.there are no other known problems with the vehicle at this time.during the last repair the dealer replaced the rear wheel speed sensor in the wiring harness.
When coming to a stopapplied brakes andengine will rev,and tires spin. Vehiclewas moving forward, consumer has to shut off engine to stop vehicle. This has happened 3 times. Vehicle was taken to dealer twice, could not duplicate the problem.
On 10/1/16 i was pulling into my driveway to park my 2002 jeep liberty when the vehicle suddenly accelerated at a high rate of speed, crashing through my garage door. With both feet on the brake pedal and the hand brake applied the jeep would not stop. It smashed into my wife's car parked in the garage, slamming it into the garage refrigerator. With brakes still applied i attempted to shift to neutral to shut off engine when it slammed into reverse and at great speed careened out of the garage and down the street. At no time did i feel i had control of my vehicle. It finally stopped when it hit shrubbery and small boulders. When i start my jeep when engine cold,the rpm's are high as though i pushed doen on accelerator. On 6-13-15 while at a traffic light waiting for the green light (foot on brake)the jeep suddenly accelerated and smashed the car in front of us, causing extensive damage. The insurance co has totaled my wife's car, we have a damaged refrigerator, we need a new garage door and have a jeep liberty that we are now afraid to drive. I have read many, many identical complaints on this site regarding 2002-2008 jeep liberty-i could have written their stories-and i have little faith that i will ever drive my jeep again. How many complaints and injuries before chrysler admits they have a problem? didn't read about any deaths so i guess there's your answer.
The contact owns a 2002 jeep liberty. The contact stated that while driving approximately 5 mph, the vehicle began to surge forward when he attempted to slow down. The contact was able to stop the vehicle after shifting into neutral. The failure occurred intermittently. The vehicle had not been inspected or repaired. The failure mileage was unknown.
The contact owns a 2002 jeep liberty. The contact received a recall notification for nhtsa campaign number: 14v252000 (electrical system, electronic stability control, exterior lighting, service brakes, hydraulic, vehicle speed control); however, the parts were not available. The dealer did not know when the parts would be available. The vin was not available. The contact had not experienced a failure.
The contact owns a 2002 jeep liberty. While depressing the accelerator pedal, the vehicle would not accelerate and the speedometer would not operate. The cause of the failures were not diagnosed nor repaired. The manufacturer was not notified of the failures. The failure mileage was 151,351.
Speedometer has malfunctioned. Dealer notified.
The contact owns a 2002 jeep liberty. The contact stated that while driving approximately 45 mph, the vehicle stalled without warning. In addition, the contact stated that the vehicle accelerated independently without warning. The vehicle was taken to an independent mechanic where the technician informed that the vehicle was operating as designed but the failure recurred. The contact also mentioned that another vehicle crashed into the rear of the vehicle. As a result the contact crashed into another vehicle. The air bags failed to deploy. There was a police report filed and no injuries sustained. The vehicle was taken to an independent mechanic, but was not diagnosed. The front end was repaired. The manufacturer was not notified of the failure. The failure mileage was 2,000.
The contact owns a 2002 jeep liberty. The contact stated that while approaching a stop sign at an intersection, the contact depressed the accelerator pedal and the engine revved up and accelerated forward. The brake pedal was then depressed however, the engine remained revved up. The contact turned off the vehicle and functioned as designed after restarted without further failure. The vehicle was not taken to be diagnosed nor repaired. A dealer was not contacted. The manufacturer was not made aware of the failure. The failure mileage was approximately 200,000.
While in reversevehicle accelerated forward, resulting in a collision.dealer is inspecting vehicle. Please provide further information.ak
The contact owns a 2002 jeep liberty.the contact stated that while sitting at a red light with vehicles in front of her the vehicle began accelerating forward and the back wheels were spinning with smoke coming from the rear end.the contact put both feet on the brake pedal and the acceleration stopped. She drove the vehicle home and called chrysler.they stated that since there were no recalls there was nothing they could do.the vehicle was notrepaired.the vin was not available. The failure and current mileages were 62,000.
The contact owns a 2002 jeep liberty. The contact stated that while braking the vehicle will come to a completestop and while havinghis foot on the brakethe vehicle will surge forward. This has occurred several times since he purchased the vehicle. The dealer was contacted and the dealer stated that have never heard of this failure. The contacted stated he has previously reported the failure to the dealer. There have been no repairs to the vehicle. The vehicle was currently being diagnosed by the dealer . The failure mileage was 18000 and current mileage was 49000.updated 4/7/2010 updated 06/04/10
Major electrical problems....dash went dead, wipers dead, power door locks dead, tail gate latch released, no headlights, no speedometer, all shut off while driving in the rain at night at 65 mph.
Jeep motor starts racing high rpm when tring to stop, rear wheels starts spinning in reverse when slowing down ortring to put into park took to dealer three times dealer can't duplicate problem.dealer has called chrysler to times to report problem.i have called chrysler two times to report problem, no solution at this time.dt
Dt*: the contact stated the speedometer failed three times.the first time the speedometer failed due to a rusted sensor.the second time, the speedometer failed due to an abs sensor.the third time the vehicle had not been to a service dealer to determine the problem.
While driving i activated the cruise control at 57 mph. The jeep kept accelerating. The speedometer read 50 mph. I tapped the brake to disengage the cruise control and the speedometer jumped up to 70 mph. I did this a second time with the same results. I've had this vehicle a year and may have had this happen one other time. I got a ticket for going 68 mph when i thought i was going 50 mph. I got a $110.00 fine. I cannot recall if the cruise control was activated at that time. I owned the vehicle for a few weeks then.
While driving at highway speeds, the speedometer would intermittently stop functioning.all other electronics seem to still function alright.
2002 jeep liberty suddenly accelerated at 10 miles in small parking lotto full throttle at maximum speed rear brakes spinning, and smoke from rear, brakes failed lasted 2 seconds; violent sudden acceleration causing fatal accident.driving with 20yrs of clean spotless driving record. Jeep totaled, no airbag deployed. 10/4/14. Severe injuries; critical injuries.
On july 23, 2015, while driving on the interstate highway, at approximately 55 miles/hour, the odometer, speedometer and cruise control simultaneously stopped working for no apparently known reason.when arriving at my destination in another state, (approx. 60 miles), i researched the internet for potential problems.a number of other 2002 jeep liberty owners had experienced similar problems.additionally, several owners had experienced engine stalling when braking at a stoplight or intersection.on july 28, 2015, when traveling on an interstate highway, i pulled off to the safety lane to take a telephone call.while i was slowly pushing on the brake pedal to move safely to curb lane, the engine stopped working, as did my steering.quick thinking - having read prior owners' comments - told me to put the car in neutral and turn the ignition key on.that worked!i got the car safely to the side lane.i am in the process of getting problems corrected; however, other owners have stated that the problem of stalling persists.
The contact owns a 2002 jeep liberty. The contact stated that while driving at 45 mph, the speedometer failed to read the vehicle proper speed as the check engine warning light illuminated. The vehicle was not diagnosed or repaired. In addition, the contact stated that the abs sensor wires were fractured and rubbing against the emergency brake cable. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 142,000. The vin was not available.
Dealerreplaced the front tires twice,andvehiclevibratedwhile drivingat any speed. Also,headlights/ horn/windshield wipers, and the speedometer failed while driving the vehicle.
2002 jeep liberty speed sensor failure causes speedometer to stop working, engine to die while driving, loss of powersteering, loss of brakes, steering wheel locks up.
Speedometer, cruise control, brake warning lamp and abs light on, mileage counter not working, check engine light on as well, car dies or stall when slowing down even on hwy or when turning. We have replaced almost everything we can think of. Look online and hundred if not thousands of owners have exact same problems and no solution to problem. How are you supposed to have vehicle inspected ifthe emergency brake lights wont go off? we have replaced front and back brakes, master cylinder, wheel cylinders, speed sensors front driver and passenger and rear one. Fuel pump fuel filter have now been replaced. We have replaced more but i know we have spent well over 2 grand and nothing please help we are not the only ones having this issue.
Speed sensor connector wires break at differential from friction from the emergency brake cable resuting in no speedomter or odomter readings.
2002 jeep liberty sport, speed sensor failure causes speedometer to stop working or fluctuate till it stops working. Check engine light comes on, engine will stall while driving with a result in loss of power steering, loss of power brakes and steering wheel locks up. 3rd time i've dealt with this issue in 5 years. The wiring in the harness constantly rubs and eventually becomes compromised to the elements, thus causing a short.i've managed to avoid any type of accident since i experienced this issue more than once!! jeep has not acknowledged this is a safety issue and continually ignores the potential danger in a faulty design.
When applying the brakes to stop the vehicle has spontaneously accelerated to a very high speed even though you are standing on the brake with both feet.the back wheels are spinning out of control, burning rubber, and you have to put the vehicle in neutral and turn off the engine.it happens intermittently and has happened several times (all on city streets).we have had two different modules replaced (don't remember what they were called) and it continues to happen.
The vehicle accelerated foward and collided with another vehicle, also the seat belt failed to restrain the consumer properly and was subsequently injured.
Consumer was slowingvehicle down while going 25mph, and 30-40 feet before it almost came at a stand still,enginerevvedand vehicle was trying to go forward.rear wheels were still spinning, andonly way to stopvehicle from going forward was to putit in neutral.dealer heldvehicle for 2 days, and couldn't find anything wrong with it.
When making a right turnsteeering wheel locks and engine shuts down. Dealer notified, and said speed sensor needs replacing. Ts.
The car chugg in and out goin down the road if feels like the transmission is goin to fall out of it the it dies the steering so so bad it feels like a tire is goin to fall of at any moment the valve cohere gasket needs replaced the brakes are non existing i almost crashed into some e head on after it died on me while i was goin 50 mph down the [xxx] i have only had the car for 2 week hobart auto sales have it to me in replace of a vehicle they had sold me that didn't have a title to it.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
While drivingthrottle stuck, causing the vehicle to accelerate without warning. As a result, vehicle collided into two other vehicles. No report of air bag deployment.
The contact owns a 2002 jeep liberty. When coming to an idle speed and depressing the brake pedal, the vehicle independently accelerated. The contact mentioned that excessive force was required on the brake pedal in order to stop the vehicle. The vehicle was taken to an independent mechanic. The mechanic stated that the throttle body needed to be cleaned and the idle control needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 118,000. The vin was not available.updated 5/26/15the consumer was informed the brake and accelerator pedal were too close together. Updated 06/18/15
Consumer states that while driving and with no warninganti lock brakes will lock up while consumer is pressing the accelerator pedal , and it will be hard for the consumer to control the vehicle. Dealer notified.
Speedometer again became erratic and then inop.cruise control inop and engine light came on.took car to dealer and just made it when engine cut out completely sensor replaced again second time was charged $91.44!!!!
Consumer was driving with cruise control set to 62mph and without warning vehicle decelerated to 0 mph; then, jumped to 95 mph, but consumer was not able to disengage cruise control.took to dealer, who diagnosed that the speed sensor had failed for the 4th time.
When exiting the highway speedometer stopped operating and the vehicle stalled.vehicle was taken to the dealer, where the mechanic determined thatspeed sensor was the cause of the problem, and replaced it. *mr
2002 jeep liberty spontaneously engaged in full acceleration.vehicle reached 100 mph with no accelerator pedal influence or ability of brakes to decelerate.put vehicle in neutral, rpms reached 7000 (maximum on tachometer) and i waited til vehicle reached 20 mph at which point i measured that i could safely shut off power and coast to a stop.source of problem: accelerator spring mechanism got stuck under nearby cable in full-throttle position.
We have a jeep 2002 liberty. In the past 2 years our rear windows have malfunctioned. The first happened over 2 years ago on just the rear passenger side. Just this year we had both rear (driver and passenger) windows fall. To get them fixed cost $350 a piece. This is the second time for the passenger side. I went to precision auto tune to fix it and when they called jeep for the part the person over there already knew it was a jeep liberty before my mechanic explained what model it was. My mechanic said there was no recall for this. My problem is that we rarely use those back windows and for them to malfunction like this is really concerning, especially for the one we already repaired. I hope there is something you all can find because this is really expensive.
The contact owns a 2002 jeep liberty. While the vehicle was parked the contact stated the rear drivers side window dropped inside the door panel. The vehicle was taken to the dealer for diagnostic testing. The technician stated thewindow regulator cable fractured. The technician stated the window regulator assembly and the power window motor had to be replaced. The vehicle was repaired. After the vehicle was repaired the failure occurred a second time to the rear drivers side window and the rear passenger side window. The vehicle was repaired. The approximate failure mileage was 61,844.
The contact owns a 2002 jeep liberty. The contact stated the rear passenger side window regulator became inoperable and was replaced three times by an authorized dealer. In addition, the rear drivers side window regulator was replaced. The failure occurred whenever the vehicle was in motion or stationary. The manufacturer was notified of the repeated failures. The failure mileage was 77,000.
Windowbreaks offtrack and will not stay in the rolled up position. This is due to a poor design of a plastic clip that attaches the window to the regulator. Unfortunately i cant just buy the plastic clip you have to buy the regulator motor,track as one part. Plus jeep will not fix the problem with the plastic clip, so all i can buy is the same flawed part. I live in north i think that it is pretty unsafe to have your windows falling down possibly in the middle of a blizzard. I wander how many accident have been caused buy people trying to hold up their window while driving?or what if the window falls down with a child in the back seat?
I am experiencing a rattling sound when driving uphill or downhill through driveway, traveling 5-20 miles an hour.i took my jeep 2002 liberty 2wd to get serviced and received recommended repairs:prosteer control arm with ball joint upper center, remove and install propeller shaft to replace universal joints on both ends, rear wheel bearings, tail pipe is welded to muffler, muffler does not meet design specifications and should be replaced due to exhaust leak as well, remove rack and pinion, complete rack as does not meet design specifications and is leaking. I was driving about 25 mph and my rear right side tire was smoking profusely.i pulled over and noticed the gray smoke from my tire.i took the car to check the rear breaks. They were fine but was told that i had a leak from the exhaust pipe which dripped on to that area.the car has 75,806 miles.i was told that i could loose control of vehicle and entire area can collapse during traffic due to these issues. Aside from these issues, i am experiencing a whistling sound, problems with rear drivers side passenger power window regulator which produces grind-like sound. The window came off and i was told that i needed a new regulator for the window. I'm also experiencing a red stain in engine oil drippage on ground. Finally, strange odor from car -odor continues to be present whether i wash the carpets and seats (smells like mold/mildew or skunk).
I bought a 2002 jeep liberty sport in august 2001. I still own it and over the years there has been a consistently recurring problem with the operators on the door windows breaking or failing causing the window glass to fall inside the door. This has occurred on my vehicle at least once a year (to different windows) and each time the repairis to replace the window operator at a cost of almost $300 for the part andequal amount for labor, etc. The failure is apparently a plastic clip that breaks or loses its grip on the glass but the dealers say they must replace the whole operator. I note from the internet that many other jeep liberty owners report the samedefect. Why can'tchrysler/jeep come up with a permanent fix for this problem. It is a chronic defect and a potential safety hazard if there are children in the vehicle.
The contact owns a 2002 jeep liberty. The contact stated that the rear window regulators failed several times. The rear passenger side window was replaced three times and the rear driver side was replaced twice. The dealer stated that the failure was a known issue, but the part had not been modified to prevent the failure. The failure mileage was 27,000 and the current mileage 79,000. Updated 3/25/11 the consumer stated the window regualtor failure was due to a cheap clip inside the door panel that continued to break, even when the window wasseldom used. Updated 05/31/11
The contact owns a 2002 jeep liberty. The contact received notification of nhtsa campaign number: 15v046000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure related to the air bags. In addition, the contact stated that the headlights were burned out and the windows failed to close. The failure mileage was not available.
I have had three rear power window regulators break on my 2002 jeep liberty. One replacement only lasted eight months with very little use.the failure has caused the door to jam so it cannot be opened.this creates a very hazardous condition that in case of an accident a rear passenger cannot get out of the vehicle through that door.i have read other complaints on the internet about this problem.it seems that this defect is quite common with jeep liberty's.
Rear passenger window "fell" down on it's own at highway speed.caused extreme distress in my 6 year old daughter.have found several thousand complaints about this problem.window regulator failed for no reason.window was not being put up or down.just fell into door.
Without warning the body control module shorts out draining the battery and damaging the multi-control switch on the steering column. Causing the headlights, interiorlights, running lights,windshield wipers, factory electric door locks, and dashboard lights to fail. This can cause a fire resulting in a total vehicle loss or loss of lighting at night while driving causing the driver to loose sight of the road. In rain conditions loss of wipers during driving would cause loss of visibility creating a dangerous driver on the road.
Right rear window regulator failed and window fell into the door.after part was replaced by dealer, same window regulator failed 16 months later.this window is next to my 4 years old car seat and is never opened.for me, this is a safety issue.thousands of identical complaints can be found on various sites.jeep is aware of the issue and refuses to fix it.
The contact owns a 2002 jeep liberty. While parked, the rear driver side window fell into the door panel. The vehicle was taken to an independent mechanic where the mechanic stated that the power window assembly would have to be replaced. After the repair, the same failure occurred on the passenger side window. In addition, the contact stated that when the rear lift gate was unlocked electronically, it would then automatically lock independently. The vehicle was not repaired. The approximate failure mileage was 30,000.
2002 jeep liberty - flip up glass and/or rear hatch door sometimes do not close due to lock/latch problem.
The complaint that i'm contacting you about, is about vehicles that have non-adjustable headlights. I own a 2002 jeep liberty with non-adjustable headlights. After i purchased my jeep back in july, i took it to my mechanic to get the headlights adjusted being that on a clear night, visibility is extremely poor. I can actually drive with the headlights on high beam without impairing oncoming drivers vision. My mechanic informed me that the headlights on the jeep are non-adjustable. Tonight i drove in light snow flurries and it was like i was driving in a severe snow storm. I'm a truck driver with 30 years experience and also recently had to drive a 2006 freightliner with non-adjustable headlights. The headlights on this truck actually formed an ( x ) 20 feet in front of the truck. Meaning that the right headlight shown to the left side of the road and the left headlight shown to the right side of the road. Just driving in rain, my visibility was very poor. The rule of thumb is to not to overdrive your headlights. With the truck, i should have been driving no faster than 30 mph at nighttime and my jeep isn't much better. Please investigate this. The several mechanic's that i've spoke to, have informed me that a lot of manufacturer's are going to these kind of headlights. I'm planning on purchasing driving lights for my jeep, which i shouldn't have to do.thanks
The contact owns a 2002 jeep liberty. The contact stated that the window regulator broke on all four windows at different times. The window regulators had been replaced twelve times. When the first three failures occurred, the vehicle was repaired by the dealer. The failures continued after the repairs were performed and the vehicle was repaired by an independent mechanic for the additional failures. The vehicle had not been repaired for the most recent malfunction; however, the dealer was notified. The failure mileage was approximately 30,000. The vin was unavailable.
I was backing out of my driveway , it was dark outside and i could not see through the rear glass of the vehicle due to the fact that the tint is too dark on these and most suv's . I feel that they need to make the reverse lights much brighter if they are going to tint the windows that dark.
Tl-the contact owns a 2002 jeep liberty. The contact stated during rainy weather conditionswater leaked into the four closed windows and front windshield. The vehicle had not been diagnosed or repaired. The manufacturer was madeaware of the problem. The approximate failure mileage was 57,000. Js
Rear power window made cracking grinding noise and window failed to raise or lower
The contact owns a 2002 jeep liberty. The contact stated that while trying to close the driver's side window, there was a loud noise and the window failed to close. The vehicle was taken to the dealer. The diagnosis was that the window motor needed to be replaced. The vehicle was repaired. The manufacturer was notified of the issue. The approximate failure mileage was 25,000.
Both, driver side front and rear, and passenger side rear window regulator clips are broken. All of the windows dropped down into door and are now being held up with a plastic wedge jammed in the opening to hold the windows up. Three windows on this one vehicle and thousands of other complaints online and there is no recall? when you are driving down the highway at 70 mph, while it is raining, and the window regulator clip breaks and the window drops down with no notice? this is a safety defect that should be repaired by the manufacturer.
The contact owns a 2002 jeep liberty. The contact stated that the rear driver's side window fell into the door panel. The failure recurred twice. The vehicle was taken to a dealer for diagnosis and the contact was informed that the plastic lift plate on the window regulator would need to be replaced. The manufacturer was notified but offered no assistance. The vehicle had not been repaired. The failure and current mileage was 179,000.
Dt*:the contact stated overtime the rubber seal on the rear glass came loose.upon inspection the dealership determined the glue between the rubber seal and glass detached.the entire rear window needed replaced.
2002 jeep liberty. Consumer writes to express discontent regarding several replacements for vehicle including left rear window regulator. *tgw
Rear window does not have handle to safely close it.consumer states especially if the rear window is wet/damp, a person can easily injure their hand/fingers if closed betweem the window and gate.*scc
On approx the date entered, the left rear electric window glass dropped into door frame and would no longer operate.investigation found that plastic clip on the end of the window regulator cable gets worn and breaks, and window becomes disconnected from regulator at this point.very expensive for simple fix, cost over $100 for entire new regulator, as plastic clip is not available separately.thankfully i am mechanically inclined and i was able to install it myself, as estimate from then daimler-chrysler was over $300 for repair.since that time, the other window regulator broke in the exact same fashion, and being the replacement part had gone up even further in cost, i taped window shut.before i could afford to fix other window, the one i had previously repaired broke again in an identical fashion.all three rear window regulators, both factory originals, and one factory replacement, broke within 3 years.both windows were then taped up, as i wasn't about to buy well over $200 worth of trouble prone replacement parts only to have situation take place yet again.thankfully, an aftermarket source now sells metal parts to replace defective, wear prone parts supplied by chrysler-jeep.it cost $100 to further repair both windows with aftermarket metal parts, and i have experienced no trouble since.incorrectly designed/manufactured parts supplied by chrysler-jeep are definitely the issue here.
The contact owns a 2002 jeep liberty. While driving various speeds, the contact heard a pop sound and a stick separated from the window. The contact stated that the part that connects to the motor inside the panel was ripped in half. The contact stated that all of the windows failed to operate. The failure occurred a month ago. The vehicle was taken to an independent mechanic who stated that the window motors needed to be replaced. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was unknown.
Passenger side rear window regulator failed, causing window to slide down into door.
I have now had 6 window regulators fail on my 2002 jeep liberty le.the major safety issue is with regard to personal property and theft as it is now impossible to secure the vehicle if not in a locked, private garage.
I have had to replace the power window regulators on the back windows of my jeep liberty 2002 on 5 different occasions. I have barely used these windows and this has been a hemorrhage of money. The first time this happened, they informed me at the dealership that i was over the date of warranty, and that my mileage also exceeded the limit. I had to replace the two back ones, then i had to go back and replace a third one, less than a year after that. The fourth and fifth time it happened, i went to an independent shop as going to the dealership was too expensive, now the window does not work again. The windows just fall, and water and debris come into the car.among jeep liberty owners, this is a very common problem, and one that there should have been a recall on. I want to place a complaint because this car came defective and nothing has been done so far to assist people who purchased it. Customers need protection on this matter.
4 incidents in 10 years: $350.+ each to repair.rear passenger window falls inside door while driving, startles driver.long standing known problem jeep refuses to admit/correct.
I was driving my 2002 jeep liberty and was raising the windows up and the window of the back passenger side fell into the door.these are electronic windows.i was lucky that none of my children were hurt.luckily, the window did not break and i was able to open the door. This is the third time that this has happened in my car.i feel there is a faulty part that jeep does not want to address.it is a plastic part in the window regulator. It cost me $400 dollars the first time to replace the part.the second one jeep replaced for free.i just got off the phone and jeep does not feel responsible for replacing it again.i am not sure if i want to get it replaced again or just fine some way to keep the window up. I am very frustrated because i do not want to replace it with a part that will just break again.
The contact owns a 2002 jeep liberty.while driving approximately 10 mph over a pothole, the driver side rear window fell into the door panel. The contact was unable to open the rear driver side door from both the interior and exterior of the vehicle. The vehicle was taken to an authorized dealer where the window regulator motor was replaced.the failure recurred numerous times affected all except the front driver side window. The vehicle was taken to an authorized dealer as well as independent mechanic where the window regulator motor was replaced. The doors of the failed window motors would not open until the motor was replaced. The failure mileage was 50,000 and the current mileage was 85,800.
March 2008 my rear passenger window regulator failed. Today, august 2009, now the driver side window had just dropped. I see tons of jeep liberty owners have had the exact same problem i called chrysler to complain, and they told me that there is no recall and i am just going to have to pay to repair it. Check online at how many people have the exact same problem!
Faulty rear window regulators.to date have had the right and left rear window regulators replaced six times.7/2006 right regulator, 6/2007 left regulator, 7/2007 right regulator, 9/2008 right and left regulator, 8/2010 left regulator. It is 2011 and they are both now broke again and are now being held up with tape.i continue to pay out of pocket to have them replaced as chrysler continues to make me pay a co-pay which in the past has been $150.i refuse now to pay to replace them anymore and believe chrysler has a duty to make a permanent fix for the regulators.
I was driving home and noticed my window for no reason fell down. The jeep was bought new by us in 2002.the back seats or windows have been rarely used.we use air and heat, so with the exception of the driver's window, we have hardly rolled down the other windows.i did research about the falling down on the jeep windows.i learned chrysler knew since 2002 about the defective windows.they finally recalled back some of the 2006 and 2007 jeeps.i called them and they do not seem concerned about the danger this could cause.i feel because of the little use of the window is why we have not had the problems several have had. They then proceed to charge you $500. To repair the window with the same kind of part that will break again.this has happened to several people.i asked chrysler about this part, they confess just recently they have changed the part to work.i see the danger this could be if hauling a young child.even though a child is to be in a child seat, they sometimes can get out.if driving down the road and the window just drops, a child could fall out.in a wreck this could endanger anyone.all the windows in the jeep have a problem ofbreaking for no reason, but mostly the back windows.chrysler is aware of this and should have recalled all these windows.they are bleeding the jeep owners by having to continue to repair the defective windows and are endangering people's life.they should be made accountable for the defective parts that they knew they had and continued to use.
The vehicle experienced problems with the passenger window, there were noises coming from the dash and door area.also the starter failed, and the vehicle was getting poor gas mileage.
Power failure of the motor for the rear power windows. The windows have failed twice in a year.
Jeep liberty.rear windows regulators continue to fail. The windows just fall into the door well while not in use.i rarely open those windows and they just fall out.i have now replaced them four times in the past three years. The dealer states there is no recall on this defect.there is certainly a defective part as i have read over and over of this situation occurring with all makes of the jeep liberty.
Rear window regulator assembly had to be replaced.3rd time in past 16 months.
2002 jeep liberty renegade right rear window regulator broke for the 2nd time in 3 years. Window stuck down and regulator worm cable caused damage to door latch preventing door from opening from the inside.
There have been five instances of failure of the regulators for the rear door power windows. In this latest incident, the cable for the windows snapped and came through the door lock area in the jam on the rear driver side.
The power windows squeaked when the consumer rolled them up or down. Also the air condition was not working properly.
02 jeep liberty window regulator. This is the 2nd time this has happened to my vehicle and based on the forums i have searched it has happened to 1000's of people. This could be a potential safety problem as the window just comes down on it's own when the cheap plastic part breaks inside. If a child were next to the window, they could unbuckle seat and possibly get outside vehicle. In which case they could be hit or the parent could be distracted and wreck while trying to get child back to safety. There is no warning this is going to happen and all jeep would need to do is replace the part with a metal part and not cheap plastic. I do not know of any cases but would it not be better to try an fix this problem before we have a tragedy?
The contact owns a 2002 jeep liberty.the contact stated that the rear window regulators failed and were replaced twice. The windows would fall into the door panel upon the failure. The contact was unable to remove the glass windows from the door panel and the vehicle was taken for repairs. The current and failure mileage was 111,000.
We drive a jeep liberty 2002 which we purchased at carmax in arlington,tx in 2006. Despite having numerous problems with electric windows for which they had to replace under the extended warranty, we began to notice a loud popping sound coming from the front end when we make a hard left or right turn. We took the car to a service mechanic, diagnosed cv axles,ball-joint problems. Attempt made to correct it in several occasions, but the problem re-occurred and getting more worrisome by the amount if time it happened in a day and 7 days/week.we also take noticed that we're not the only one (jeep owners) with this problem, we are tired to take the jeep to repair mechanics and truly, we feel unsafe to drive it on the freeway. What is the solution? will chrysler fix the problem?thanks
The contact owns a 2002 jeep liberty. The contact stated the rear driver side power window failed. The dealer advised he was aware of the failure and the window regulator would need to be replaced. The vehicle was not repaired. The failure and current mileages were 97,000.
2002 jeep liberty. Consumer writes to express discontent regarding several replacements for vehicle including left rear window regulator. *tgw
While driving at freeway speed, the passenger rear window slid down into the door. The cheap plastic lift plate that is part of the window regulator broke. It has been replaced twice now and just broke again. With the window down in the door the vehicle is vulnerable to break-in and damage from the weather. It is a safety issue for me because my child's carseat is in this location.
2002 jeep liberty. Consumer states left rear window was stuck open *tgwthe consumer stated the window regulator was replaced three times. The window would fall down and get stuck.
2002 jeep window regulators continue to fail and windows fall open.
The power window mechanisms in my jeep 2002 liberty are failing and it is documented online that this is a universal problem for all libertys. Driver's side window mechanism has failed and right rear window has now failed. This is a huge safety issue and i'm wondering why there has not been a recall????
While i was driving on the freeway, the right rear window on my 02 jeep liberty fell down. This, in turn, caused the rear door to 'deadbolt' itself. That is, it will only open 3/4 inch and then the latch catches on something. I'm suspecting a broken window cable may be keeping the lock mechanism from fully releasing the door. This suspected design defect in the window regulator mechanism has made the right rear door unusable. If the window fell when passengers were in the back seat, they would have been trapped in the car.as you need to open the door to take off the interior door trim to get to the window regulator mechanism, the 'deadbolt' state of the lock is preventing the repair to be made.
2002 jeep liberty window rear driver side falling down and will not come back up.have replaced the regulator in 2007 and 2009.now i will have to replace again.this is a defect and safety issue.someone can get right into your car if you can not get this fixed right away. I have also had to replace the rear passenger window regulator in 2008.i have seen numerous complaints about this on the internet.this has been going on for several years with the liberty.chrysler should fix this for free and not make the customer pay for a defect.does someone have to get killed in a robbery or something before this issue is fixed.
Jeep 2002 window regulators keep breaking. 3rd one.
The contact owns a 2002 jeep liberty. The contact stated that the door locks failed to disengage and he was unable to exit the vehicle. The vehicle was taken to the dealer for inspection where the contact was informed that the window motor had failed and caused the lock to fail. The contact also stated that the failure recurred. The vehicle was not repaired. The manufacturer was notified but provided no assistance. The failure mileage was 135,000. Updated 2/21/13we purchased the 2002 jeep liberty brand new as a special order in october 2001 as a 2002 model year. The right rear passenger door power window motor assembly failed. This inhibited the door from being opened from wither the inside or outside. At the time, we did not have a child, now we do, when carrying passengers, they had to enter and exit through the drivers rear door. Had there been accident which blocked the drivers side, the rear passengers would be trapped. I had the door fixed at the dealer in april 2011. Since that time, we had our first child and as law requires he is in the back seat. Again, the motor assembly failed and the door can not be opened from the inside. This is a safety issue and i feel a design flaw. I have contacted chrysler motor corp and they donot care. The dealer washed their hands of any culpability in the matter as well. I know i can not be the only one who has experienced this issued with the door failing to open when the window motor breaks.updated 02/25/13
My rear windows have broken (regulator) now 4 times.i hardly ever use these windows and then one day one will just fall down and it never fails that within a day or week the other will follow.the last time i had one of the windows fixed it was only 4 months ago.if the dealer wasn't granting me some form of goodwill warranty it would be costing about $600 every time the both get fixed. The part is obviously not working and needs to be recalled!!!!!!!!
My daughter was driving when her back window fell down and scared her. She is 16 years old and not very comfortable with driving anyway. She was able to pull to side of the road. Since this time another window has fell down. We just purchased this car for her and am regretting it now. I have read so many complaints about these windows and there has been no recall. I am so surprised!!! we don't have money to throw away!!
Both, driver side front and rear, and passenger side rear window regulator clips are broken. All of the windows dropped down into door and are now being held up with a plastic wedge jammed in the opening to hold the windows up. Three windows on this one vehicle and thousands of other complaints online and there is no recall? when you are driving down the highway at 70 mph, while it is raining, and the window regulator clip breaks and the window drops down with no notice? this is a safety defect that should be repaired by the manufacturer.
Both rearpowerwindows on my 2002 jeep liberty have failed to operate. They just fall down into the door and i have to prop them up with different devices. So far windows have failed 2 times on one side and 1 side on the other. The safety issue to me is someone getting into my car when the window falls into the inside of the door.
When you activate the rear window washer, the front windshield gets sprayed too!you must wipe the windshield immediately so you can see!!!.also, the same problem happens when you use the windshield washer; the rear window sprayer is activated.this situation is only an inconvenience and waste of washer fluid.dealer has ordered a new washer fluid pump, under warranty.*ask
Without warning the body control module shorts out draining the battery and damaging the multi-control switch on the steering column. Causing the headlights, interiorlights, running lights,windshield wipers, factory electric door locks, and dashboard lights to fail. This can cause a fire resulting in a total vehicle loss or loss of lighting at night while driving causing the driver to loose sight of the road. In rain conditions loss of wipers during driving would cause loss of visibility creating a dangerous driver on the road.
The sunroof stopped closing all the way. Bits of plastic started falling out. It was stuck open for over a year and i finally was able to look into it. The track is broken with no incident or cause. In researching online, i discovered that many people have had the same issue and that these sunroofs are prone to flying off while driving on the freeway. This should be a recall as it is an unsafe condition and an extremely costly repair for the consumer.
Last week i had 5 rock chips repaired in my windshield. Yesterday i heard a loud ping and saw another chip (from no obvious source). This morning, i found a large crack about 16 inches long from yet another chip i hadn't even noticed. I believe the windshield glass is extremely brittle and/or angled in such a way as to catch any rocks that may hit it and break and/or chip with minimum force. *nlm
Within a year and a half, i had three windshield replacements.insurance agent said with that many replacements, could be defect.every time jeep hit bump, would squeak.took two dealerships 5 attempts to fix.paint was peeling on grill, had repainted.jeep constantly pulls to the right.have had alignment and tire rotations, still not fixed.latest, all four aluminum wheels are corroding due to them being manufactured with aluminum and steel.according to the dealership, the rims have been redesigned, but because my mileage is over 36, 000 miles, they are charging to replace them even though a dealer at the same dealership was having the exact same problem and had his replaced at no cost.field district manager refuses to speak to me, who made the decision for me to pay.can someone please guide me in the right direction.i need [email protected].
Rear driver side door when speed is greater than 55 mph a air leak wind noise occures and grows louder with speed.noise is at bottom seal of the glass.two times to the dealer pending a third visit without resolution.dt
Dealerreplaced the front tires twice,andvehiclevibratedwhile drivingat any speed. Also,headlights/ horn/windshield wipers, and the speedometer failed while driving the vehicle.
Ltr in regards to the recall services on her 2002 jeep liberty; she is seeking reimbursement and recommendations on how to resolve repairs done to her vehicle.the consumer stated the vehicle has a bad vibration when coming to a stop. The consumer was told the tires needed to be balanced and rotated, however the consumer continued to feel the vibrationafter the work was done. Theconsumer was informed the brakes and rotors had rusted. The wiper blades were replaced. The drivers side speaker wasmaking a rattling noise.
Complaint regarding recall on lower ball joints. *mrthe right front wheel of the vehicle had come off of the axle when the vehicle was backed out of a parking spot.also, the container busted when the ball joints broke which could be in reference to the warning signal that the windshield wiper fluid was low.recall #03v460000. *sc phone interview update (oct 5, 05): the complainant's husband said that they did not recevie a recall notice.
I just got off of the highway and was heading to the gas station. Made the right turn and the vehicle on the right side jerked to the ground and hit hard. Put it in park and got out of the vehicle and checked the tires to see if one was blown. Noticed fender above front passenger side tire was off and my ball joint arm was on the ground. The lower ball joint came completely off. It was not rusted and was well lubricated. Had to pay for a tow to haul it to my parents house. I need to know if chrysler is going to repair my vehicle.
Clear coat peeling from center of wheels.
Front lug nuts loosen on 2002 jeep liberty.third time on this car.
While driving at 45 mph right passenger wheel fell off. Consumer was able to pull over to the shoulder. The driver suffered neck injuries, and was transported by ambulance to the hospital.the vehicle was towed to the dealer.mechanic noticed that upper ball joint was corroded and needed to be replaced. Consumer was upset that chrysler would only waive the cost of the parts since the vehicle was out of warranty.his wife believed that since the incident occurred as a result of adefective upper ball joint, then chrysler should assume full responsibility. The general manager stated they should be glad that's the only problem they had so far.*ph
My vehicle is a 6 yr old low mileage chevy equinoxthe stabilitrak light came up as well as the service power streering. It has also lost power in the highway and stalls or won't accelerate at times which makes is very dangerous since i could get hit by someone in the highway. I have taken it to the dealership and they have replaced o then sensor which cost me $400 but not fixed i took it to another mechanic and they replaced some fuses and sensors another $500 still not fixed. The car is now bach at the dealership and it has been a few days. This seems to be. Very common problem with the equinox as i have spoken to a few people who own one and they just ended up trading their car. I don't want another car payment and for a 6 year old car with low mileage this is not normal
The contact owns a 2002 jeep liberty. While making a right turn at 5 mph, the contact heard an abnormal noise. It was discovered that the lower ball joint fractured and the wheel was bent at a 45 degree angle. The vehicle was towed to the dealer, but was not diagnosed or repaired. The manufacturer was not made aware of failure. The failure mileage was 160,000.
In a parking lot, started to move forward, grinding sound. Discovered that the rf wheel was off.chrysler dealer (begnal, kingston ny) discovered rf lower ball joint broke-- damaged rf wheel, brake hose, axle shaft and seal, lower control arm, rf sway bar end link, and rf fender flare.inspected lf ball joint - discovered it was loose.removed rf lower control arm and installed new control arm -- installed new rf and lf ball joints, installed new rf sway bar end link and rf axle shaft assembly and seal. Mounted and balanced one tire onto new rf wheel and installed and replaced rf fender. Performed 4 wheel alignment.jeep customer service states that this is not a recall repair. Just wear and tear to recall repair completed in 2006.
Got a flat tire and noticed that my two front tires were wearing extremely unevenly (both tires looked fine on outside, really worn on inside). Been noticing some slipping in the steering wheel for about a month, getting worse throughout the month. Aaa came to fix the tire and said the ball joint looked bad and that they "see this all the time on these vehicles." i had already had f23 done on this car which was supposed to fix the lower ball joints but probably didn't and noticed there was a recall called j17 which covers the upper ball joints which for some reason didn't apply to my vehicle because it was built in may 2001 and the affected vehicles were built may-sept 2002. I suspect my vehicle should have been part of that recall, especially after what aaa said and what they said at the repair shop, that they see faulty ball joints on these all the time. Why was my defectivecar not included? did jeep really make the cars worse after may 2002 or is it more likely mine had the same problem? this omission has led to an extremely hazardous condition and unreliable steering. I have had nothing but problems with this car since we bought it a year ago. A/c evaporator went bad out of nowhere, hit a bump which caused one of my brakes to snap, something that's inexcusable with an suv, it's just repair after repair.
I was driving down the highway and i don't really remember the moment before the accident but i lost control of my car and hit the median barricade head on and from there my car kept going across the highway off to the grass area. I was the only one injured and taken to the hospital. My car is ruined and i faced a broken nose, back, knee, knock, head, and shoulder brushing and pain, and now i keep having a short term memory on some occasions. I also get nauseated when k get in a vehicle and get terrified when i'm with someone driving down the street. I have no vehicle at the time, it's been almost two and a half months and i haven't had any help with anything. I am a full time college student working a part time job, my sister or boyfriend have to take me to work and school, it's getting pretty tiring for them to take me everywhere. I work about 15 minutes away from my home and it's difficult for them to take me when they have school and work on those days. The air bags in my jeep did not deploy, it went in for the recall and you can literally see the sensors, the clearly should have deployed. My jeep had no engine or air bag codes of any kind.. So why didn't they go off?! i'm terrier that im going to loose my job and not afford to pay rent or bills.
The center cap of jeep liberty alloy wheels allows water to enter the space between the wheel and hub. The wheel does not allow the water to escape. This results in corrosion of the axles, axle retaining nuts, wheels mounting studs and lug nuts. *la
I began having problems with the electrical system in august.headlights flicker on and off at will, as well as interior lights.passenger side headlamp won't come on at all now and interior lights continue to flicker.while pulling into my driveway, passenger side front tire completely separated from the vehicle, leaving me speechless.we have been the only owners of this vehicle and weren't notified of any recalls.hoping we can get this repaired soon......
Lug nuts split in half when removed .if tire goes flat will not be able tochange tire & drive to safety.2002 jeepo liberty.
Left front tire fell to the side. Ball joint was broken. Steering was impossible. Vehicle contained male and female parents and two young children. They were on a busy freeway in northern ca.when auto repair people looked at it they found no grease in the joint and the ball had rust all over the top.this is a sealed joint that could not be greased.it looked as though is was not properly greased during original installation.
The wheel lug bolts, all five, on the front right wheel have sheared off at the wheel hub.i have three of the lug bolts (for metallugical analysis) and pictures of the vehicle position at the time of failure.apparently two of the other lug bolts had failed earlier and dropped from the vehicle.had this final failure occurred at a higherrate of speed than 1 mph, the results would have been disastrous.i do not feel that a failure such as this is normal for ~114,000 miles on a 10 year old vehicle and suspect that it may be the result of substandard material.i have electronic pictures that i can submit.
We were traveling southbound on i75 at a speed of only approximately 15mph due to a car accident ahead of us. All of sudden my car dropped and i heard a scrap of metal against asphalt. I slowly pulled car over to center median and got my children to the center of the guardrails to keep them safe. Upon expecting vehicle, i noticed that the wheel on the passenger front side of the vehicle was turned away from the car, the molding was detached and the metal that holds the wheel in place was sitting on the roadway. We had to wait for over 3 hours for a tow truck due to needing a tow truck that had a lift, not a flatbed. By the time the tow truck arrived, the dealership was closed and we had to be towed to a repair shop that could have the repairs completed for us by saturday afternoon. It turned out to be the ball joint nut fell off of the bolt that holds it in place. The entire ball joint needed to be replaced as well as lubricated. The repair person checked the other side and suggested we take to have inspected, as it did not have a cotter pin to hold the nut onto the ball joint assembly.the total cost for the replacement was $240.because of our speed, no one was hurt.due to the facts known about the jeep liberty, i was thankful we were not traveling at the posted speed limit of 70mph or we would have had a vehicle turn over and possible injuries or death. I have photos as well as receipts showing this issue.
Where to begin? my airbag light has been coming on for months while driving. I took it to a chrysler dealership 6 months ago & was charged $100 for them to tell me they didn't know what was wrong. About a month ago, while driving on the highway, my headlights went out, came back on, went out again, and finally i hit my high beams and they stayed on. My engine uses about 2 quarts of oil per week. I have parked on clean surfaces & there is no oil leaking, but it is going somewhere. I can hear a ticking noise coming from the engine area. I called chrysler's toll-free number today after the headlights went out again, and was informed that my jeep is under recall for the air bag module, and maybe that is what is causing the lights to go out. This makes no sense to me that one would have anything to do with the other. I told them that i have seen other complaints about the headlights, but they stated that they've had no complaints. I have also replaced front tires three times in the past year for wear on the outside edge. I've had the jeep aligned, tires rotated as they should be, and they just keep balding on the outer edge. The service tech said that jeeps eat through tires because of the wheel base? this car has all but eaten up most of my income. It is constantly having issues, and i get nowhere with chrysler.
Lug nuts broke on the driver side front tire while driving. While driving on i95 the jeep started making a terrible noise. I pulled off the highway and the wheel was angled. I got a tow to my mechanic and he replaced 5 wheel studs and lug nuts. Seems to be a common problem with the liberty.
I am experiencing a rattling sound when driving uphill or downhill through driveway, traveling 5-20 miles an hour.i took my jeep 2002 liberty 2wd to get serviced and received recommended repairs:prosteer control arm with ball joint upper center, remove and install propeller shaft to replace universal joints on both ends, rear wheel bearings, tail pipe is welded to muffler, muffler does not meet design specifications and should be replaced due to exhaust leak as well, remove rack and pinion, complete rack as does not meet design specifications and is leaking. I was driving about 25 mph and my rear right side tire was smoking profusely.i pulled over and noticed the gray smoke from my tire.i took the car to check the rear breaks. They were fine but was told that i had a leak from the exhaust pipe which dripped on to that area.the car has 75,806 miles.i was told that i could loose control of vehicle and entire area can collapse during traffic due to these issues. Aside from these issues, i am experiencing a whistling sound, problems with rear drivers side passenger power window regulator which produces grind-like sound. The window came off and i was told that i needed a new regulator for the window. I'm also experiencing a red stain in engine oil drippage on ground. Finally, strange odor from car -odor continues to be present whether i wash the carpets and seats (smells like mold/mildew or skunk).
De regreso a casa demi trabajo la llanta del lado derecho de enfrente se poncho y choque con un arbol. Mi veiculo fue perdida total. Tengo problemas fisicos que desafortunadamente la aseguranza no quiso cubrir. Me golpee la cabesa mi mandibula la tengo danada y otras partes demi cuerpo. Yo creo que es causa deque la bolsa de aire no esploto por eso me golpee muy fuerte. Quiero saber conquien dirigirme para poder obtener algun apoyo. Grasias.
The lower ball joint sheared off causing the wheel to fall causing the bottom of the ball joint to land on the rim. Thus cutting the rim all the way around it off and puncturing the tire. Thus causing the vehicle to slide to a stop at 50 miles an hour with a skid mark. Thus having to call for a tow truck to pick it up. Luckily no one was hurt. The vehicle was on a off ramp of a freeway to a on ramp over pass of another freeway.
I was attempting to slowly reverse out of a parking space when i heard a really loud noise and my vehicle jolt. I stopped and placed the vehicle on park, i got out of my vehicle and check the outside and under the vehicle and did not see anything out of the norm. However, when i again put the car on drive, the noise became louder and my vehicle jolted. I proceeded to very slowly park the car again and turn off. When the tow trucker driver arrived and looked at the vehicle, he said that the ball joint had somehow had separated or broken off from its connection. He said that in order to tow it, he would have to slowly move it onto his truck and in doing so the tire will come off all together which would cause damage to thefront end of the vehicle. As he said, the jeep titled forward and crackedand broke the front end plastic tire cover. I proceeded to get the vehicle towed to my house, then researched recalls on jeeps and found out that my car had a recalls on it. I then got my vehicle towed to a chrysler/jeep dealer in downey ca, where we where told that they would fix the recalls but would not fix the damage on the outside of the vehicle. [xxx] the service employee, said that we should have taken the car to a dealership sooner to get fix, i let him know that yes i would have if i had known it had a recall. The damaged that happen to the front end of the vehicle was a direct result of the ball joint recall and it should be covered and fix by the chrysler/jeep dealership without charge. If the ball joint issue would of happened while in the street or the freeway, myself and others could have been seriously hurt or killed, so i don't understand why the dealership is not willing to cover the full damage of my vehicle when in reality it could have been far worse and they would have been held accountable.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
2002 jeep liberty wheels: lux aluminum wheels - delamination of coating on aluminum and corrosion of aluminum wheels.
Within a year and a half, i had three windshield replacements.insurance agent said with that many replacements, could be defect.every time jeep hit bump, would squeak.took two dealerships 5 attempts to fix.paint was peeling on grill, had repainted.jeep constantly pulls to the right.have had alignment and tire rotations, still not fixed.latest, all four aluminum wheels are corroding due to them being manufactured with aluminum and steel.according to the dealership, the rims have been redesigned, but because my mileage is over 36, 000 miles, they are charging to replace them even though a dealer at the same dealership was having the exact same problem and had his replaced at no cost.field district manager refuses to speak to me, who made the decision for me to pay.can someone please guide me in the right direction.i need [email protected].
The wheel lug bolts, all five, on the front right wheel have sheared off at the wheel hub.i have three of the lug bolts (for metallugical analysis) and pictures of the vehicle position at the time of failure.apparently two of the other lug bolts had failed earlier and dropped from the vehicle.had this final failure occurred at a higherrate of speed than 1 mph, the results would have been disastrous.i do not feel that a failure such as this is normal for ~114,000 miles on a 10 year old vehicle and suspect that it may be the result of substandard material.i have electronic pictures that i can submit.
Vehicle was traveling at 60 mph when all of a sudden the driver feltvibration coming from the front of the vehicle. Driver was swaying to the right hand side to pull over whenthe front right wheel fell off. Vehicle was taken to shop for a checkup and results showed that the all of the nuts were loose, except the lug nut lock. Consumer was explained that the alloy wheel caused it to fall off if the tires were not tightenedafter new tires were purchased.
The rims held water during rain whichcaused the rims to rust on the valve stem. This could be dangerous because the rims could develop enough rust to break them off the vehicle. Manufacturer wascontacted by owner.the consumer was told to take the rims off and paint them.*tc
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