We found the following complaints for JEEP GRAND CHEROKEE (2021)
Read complaints for JEEP GRAND CHEROKEE (2021)
The contact owns a 2021 jeep grand cherokee. The contact stated that whenever the heat or a/c was turned on, the cabin filter would release an unknown black substance into the air, causing his eyes to burn. The objects in the glove box were covered in an unknown black substance. The contact was concerned that the unknown substance could cause cancer and other health issues to himself and his passengers. The vehicle was taken to the dealer but the dealer informed the contact that there was nothing they could do and referred the contact to the manufacturer. The manufacturer was made aware of the failure and a case was opened. The manufacturer also referred the contact to another dealer golling chrysler dodge jeep ram of roseville (25800 gratiot ave, roseville, mi 48066) and sent a new glove box for replacement. However, the service manager of jeep ram of roseville (25800 gratiot ave, roseville, mi 48066) informed the contact that all 2021 jeep grand cherokee laredo, were manufactured that way. The glove box was not replaced. The vehicle was not repaired. The failure mileage was 210.
I was driving my new grand cherokee with 121 miles on the odometer. As i was moving forward with the vehicle in drive and was attempting to turn around to- re-enter a highway the engine stopped.i immediately put the vehicle in park and attempted to restart the vehicle numerous times with no luck. The vehicle was stuck in park with the wheels turned to the left.the rest of theelectronics worked but the the vehicle locked in park it could not be moved.this represents an extreme hazard to the motoring public as if i had gone 10 feet further and the engine stalled i would have been in the middle of a busy highway.this is totally unacceptable engineering by jeep. Two towing companies attempted to unlock this vehicle from park with no success. Very hazardous and disappointing work by chrysler.
Driving jeep and engine stop, only had steering no brakes fortunately our speed was less than 10 miles per hr and we were in a parking lot.there is only about 770 miles on vehicle and weā€™ve owned the jeep 3 weeks. Our concern is what would of happen if we were in heavy traffic, it was rush hour at the time? the dealer is picking up car tomorrow but that doesnā€™t fix our concerns!
On 7/29/2021, approximately 2pm, driving on front hall rd. Leading to our home.reduced speed to between 15/20 mph in order to slow down and prepare toturn right into our driveway.suddenly, the engine shutdown.i had nobrakes or power steering.the car came to a stop on its own, since nothing was working.a sign on the computer screen can on stating to put the car in park and restart the car. About an hour later i got the car to service department at i-10 jeep, ram dodge in indio ca..today i called to get an update on my car.they said, service was calling chrysler about the problem.they also said, one of theirmanager was driving a new grand cherokee l modelike mine and he had same problem with the engine shutting down.they did a computer update on his car, but it continued with engine shut down on test driving it. They advised that a factory rep. Would be at the dealership on august 2nd or 3rd to review the problem. This is a serious safety concern when the engine shuts down while moving.luckily, i wasn't traveling at a higher speed in heavy traffic when the engine shut down occurred.my car has below 400 miles.i purchased the car on july 15, 2021.
The contact owns a 2021 jeep grand cherokee. The contact stated while driving approximately 20-25 mph, the gps navigator screen inadvertently turned blank. There was no warning light illuminated. The contact stated that he was able to continue to drive the vehicle. The vehicle was taken to the dealer who informed the contact that the mechanic was unable to duplicate the failure. The contact stated that the failure had been recurring while driving. The vehicle was taken back to the dealer who informed the contact that they could not assist because there was no software update for the vehicle. The manufacturer was not notified of the failure. The approximate failure mileage was 31.
On 7/29/2021, approximately 2pm, driving on front hall rd. Leading to our home.reduced speed to between 15/20 mph in order to slow down and prepare toturn right into our driveway.suddenly, the engine shutdown.i had nobrakes or power steering.the car came to a stop on its own, since nothing was working.a sign on the computer screen can on stating to put the car in park and restart the car. About an hour later i got the car to service department at i-10 jeep, ram dodge in indio ca..today i called to get an update on my car.they said, service was calling chrysler about the problem.they also said, one of theirmanager was driving a new grand cherokee l modelike mine and he had same problem with the engine shutting down.they did a computer update on his car, but it continued with engine shut down on test driving it. They advised that a factory rep. Would be at the dealership on august 2nd or 3rd to review the problem. This is a serious safety concern when the engine shuts down while moving.luckily, i wasn't traveling at a higher speed in heavy traffic when the engine shut down occurred.my car has below 400 miles.i purchased the car on july 15, 2021.
The contact owns a 2021 jeep grand cherokee. The contact stated that while driving approximately 30-45 mph, the transmission felt as if it was slipping. There was no warning light illuminated.the contact pulled over to the side of the road and turned off the vehicle.the vehicle was towed to imperial cars (8-18 uxbridge rd, mendon, ma 01756; (800) 526-2886) to be diagnosed. The contact was informed of several cylinder misfires. The contact was informed that the engine needed to be replaced. The repair was still pending. The manufacturer was made aware of the failure and a case was filed. The approximate failure mileage was 500.
Driving jeep and engine stop, only had steering no brakes fortunately our speed was less than 10 miles per hr and we were in a parking lot.there is only about 770 miles on vehicle and weā€™ve owned the jeep 3 weeks. Our concern is what would of happen if we were in heavy traffic, it was rush hour at the time? the dealer is picking up car tomorrow but that doesnā€™t fix our concerns!
My grand cherokee high altitude 2021 start jerking during acceleration at 500 miles aprox. Then the problem was more continues and in parking or neutral the car start jerking, vibration engine and exhaust smell wear.check engine flasing. Code p0304 was registered.
The contact owns a 2021 jeep grand cherokee. The contact stated that whenever the heat or a/c was turned on, the cabin filter would release an unknown black substance into the air, causing his eyes to burn. The objects in the glove box were covered in an unknown black substance. The contact was concerned that the unknown substance could cause cancer and other health issues to himself and his passengers. The vehicle was taken to the dealer but the dealer informed the contact that there was nothing they could do and referred the contact to the manufacturer. The manufacturer was made aware of the failure and a case was opened. The manufacturer also referred the contact to another dealer golling chrysler dodge jeep ram of roseville (25800 gratiot ave, roseville, mi 48066) and sent a new glove box for replacement. However, the service manager of jeep ram of roseville (25800 gratiot ave, roseville, mi 48066) informed the contact that all 2021 jeep grand cherokee laredo, were manufactured that way. The glove box was not replaced. The vehicle was not repaired. The failure mileage was 210.
The contact owns a 2021 jeep grand cherokee. The contact stated while driving approximately 25 mph, the vehicle decelerated and stalled with the check engine warning light illuminated. The vehicle was restarted and moved to the side of the road. The vehicle was towed to the local dealer to be diagnosed. The contact was informed that the transmissions lines had detached from the transmission cooler and there was fluid leaking from the vehicle. The vehicle was repaired. The contact called another local dealer faulkner chrysler dodge jeep ram fiat (6643 carlisle pike, mechanicsburg, pa 17050, (717) 697-9448) and was informed that they were unable to service the vehicle for approximately two weeks. The manufacturer was contacted and referred the contact to the nhtsa for assistance. The approximate failure mileage was 82,060.
While driving the vehicle shuts off and youā€™re required to stop before you can turn it back on. This has happened twice and the vehicle has less than 1000 miles currently in the shop with no estimated time of repair.
I was driving my new grand cherokee with 121 miles on the odometer. As i was moving forward with the vehicle in drive and was attempting to turn around to- re-enter a highway the engine stopped.i immediately put the vehicle in park and attempted to restart the vehicle numerous times with no luck. The vehicle was stuck in park with the wheels turned to the left.the rest of theelectronics worked but the the vehicle locked in park it could not be moved.this represents an extreme hazard to the motoring public as if i had gone 10 feet further and the engine stalled i would have been in the middle of a busy highway.this is totally unacceptable engineering by jeep. Two towing companies attempted to unlock this vehicle from park with no success. Very hazardous and disappointing work by chrysler.
My grand cherokee high altitude 2021 start jerking during acceleration at 500 miles aprox. Then the problem was more continues and in parking or neutral the car start jerking, vibration engine and exhaust smell wear.check engine flasing. Code p0304 was registered.
The contact owns a 2021 jeep grand cherokee. The contact stated that after purchasing the vehicle from the dealer, she attempted to shift the gear selector to neutral, however, the gear shifter failed. The contact stated that the steering wheel ceased. The contact stated that there was no warning light illuminated. The vehicle was not drivable. The local dealer diagnosed the vehicle and informed the contact that the quadra drive needed to be replaced. The vehicle was repaired. The contact stated that the dealer attempted to repair the steering twelve times however, the failure persisted. The contact stated that recently the brake warning light was illuminated, and the contact was unable to turn on or turn off the vehicle. The contact took the vehicle to another local dealer glendale dodge chrysler jeep ram parts & service (glendale dodge chrysler jeep ram parts & service: (818) 242-4161) however, the mechanic was unable to duplicate the failure. The vehicle was not repaired but was pending repairs. The manufacturer had been informed of the failure. The failure mileage was approximately 500.
On three separate occasions on the same trip, the engine simply shut off at freeway speeds, requiring me to navigate to the shoulder.this was extremely dangerous as there was no propulsion control to avoid other traffic and no warning that it would happen.this is a brand new car with under 3,000 miles.no warning lights came on and all gauges were at normal range.when placed back in park, the engine restarted.research reveals that for many years jeep and chrysler vehicles have displayed similar problems, resulting in numerous recalls and many lemon law lawsuits.the dealer has the car and is conducting an inspection.
The contact owns a 2021 jeep grand cherokee. The contact stated while driving approximately 25 mph, the vehicle decelerated and stalled with the check engine warning light illuminated. The vehicle was restarted and moved to the side of the road. The vehicle was towed to the local dealer to be diagnosed. The contact was informed that the transmissions lines had detached from the transmission cooler and there was fluid leaking from the vehicle. The vehicle was repaired. The contact called another local dealer faulkner chrysler dodge jeep ram fiat (6643 carlisle pike, mechanicsburg, pa 17050, (717) 697-9448) and was informed that they were unable to service the vehicle for approximately two weeks. The manufacturer was contacted and referred the contact to the nhtsa for assistance. The approximate failure mileage was 82,060.
Just got a brand new 2021 jeep grand cherokee limited xfor lease two days later noticed the transmission is stalling engine is stalling there is no power when i hit the gas the car doesn't go. It happened in motion on the street.
I was driving on the rd by 20 miles per hr when i loose all the breaks in my jeep! for some reason i press the break and he get complete to the floor and my dash start blinking was very scary i was with my daughter if i driving more faster maybe i'm not here today! i'm don't trust anymore on this car and i still pay for something the i do t feel safe
I stopped on a slight forward facing hill, put the car into p for park so it was stationary, and turned it off. I got out, and walked around the car to open the back passenger side door to let my son out. Then after about 1 minute of being parked correctly, the car started rolling forward down the hill on its own (note that the wheels were turning so the car was not sliding). Luckily i got my son out, and then the car stopped on its own after about 30 yards (unclear if it stopped as the brakes engaged again or the hill was sot enough that it stopped on its own).this has happened twice now. Once seemed like an aberration, but twice is very scary. And the second time happened in front of a camera so we have the video available at this link - https://www.dropbox.com/s/clqgwlm6vc9jeg2/jeep%20roll%201.11.21%201130pm%20mst.mp4?dl=0
I was driving my new grand cherokee with 121 miles on the odometer. As i was moving forward with the vehicle in drive and was attempting to turn around to- re-enter a highway the engine stopped.i immediately put the vehicle in park and attempted to restart the vehicle numerous times with no luck. The vehicle was stuck in park with the wheels turned to the left.the rest of theelectronics worked but the the vehicle locked in park it could not be moved.this represents an extreme hazard to the motoring public as if i had gone 10 feet further and the engine stalled i would have been in the middle of a busy highway.this is totally unacceptable engineering by jeep. Two towing companies attempted to unlock this vehicle from park with no success. Very hazardous and disappointing work by chrysler.
When i shift the transfer case in to neutral, for towing behind my rv, and then put the transfer case back in to gear so i can drive the jeep the power steering is inoperable for 20-30 minutes.if i had an emergency the jeep would not be able to be driven for that time period.the local jeep dealer can not find any codes indicating a problem.i have since test driven other 2021 jeep grand cherokees and found the same problem
The contact owns a 2021 jeep grand cherokee. The contact stated that after purchasing the vehicle from the dealer, she attempted to shift the gear selector to neutral, however, the gear shifter failed. The contact stated that the steering wheel ceased. The contact stated that there was no warning light illuminated. The vehicle was not drivable. The local dealer diagnosed the vehicle and informed the contact that the quadra drive needed to be replaced. The vehicle was repaired. The contact stated that the dealer attempted to repair the steering twelve times however, the failure persisted. The contact stated that recently the brake warning light was illuminated, and the contact was unable to turn on or turn off the vehicle. The contact took the vehicle to another local dealer glendale dodge chrysler jeep ram parts & service (glendale dodge chrysler jeep ram parts & service: (818) 242-4161) however, the mechanic was unable to duplicate the failure. The vehicle was not repaired but was pending repairs. The manufacturer had been informed of the failure. The failure mileage was approximately 500.
When you go over a bump you have a loud hollow thump or bang coming from the rear suspension its not your normal noise from a bump their are 2 diffrent sounds 1 is normal the 2nd doesnt belong their. Something is loss or not sitting correctly you can even hear it louder if you sit in the back if you remove the spare tire its even louder & more distinkits been to the dealer 2times now once over a week during a snow storm & when i was told they couldnt finf anything it was returnned with the same amount of miles as it went in with also with 14" of snow on the roof & the front grill was still full of snow it was never even touched
I stopped on a slight forward facing hill, put the car into p for park so it was stationary, and turned it off. I got out, and walked around the car to open the back passenger side door to let my son out. Then after about 1 minute of being parked correctly, the car started rolling forward down the hill on its own (note that the wheels were turning so the car was not sliding). Luckily i got my son out, and then the car stopped on its own after about 30 yards (unclear if it stopped as the brakes engaged again or the hill was sot enough that it stopped on its own).this has happened twice now. Once seemed like an aberration, but twice is very scary. And the second time happened in front of a camera so we have the video available at this link - https://www.dropbox.com/s/clqgwlm6vc9jeg2/jeep%20roll%201.11.21%201130pm%20mst.mp4?dl=0
The contact owns a 2021 jeep grand cherokee. The contact stated while driving 35 mph, the sunroof glass exploded without warning. The contact pulled over and inspected the sunroof for a possible impact point however, there was none. The vehicle was not diagnosed nor repaired. There were no injuries. An appointment was scheduled to replace the sunroof at the local dealer. The manufacturer was not notified of the failure. The failure mileage was approximately 3,000.
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