We found the following complaints for JEEP GRAND CHEROKEE (2011)
Read complaints for JEEP GRAND CHEROKEE (2011)
Tl * the contact owns a 2011 jeep grand cherokee.the contact received a recall notice for nhtsa campaign number 14v154000 (service brakes, service brakes, hydraulic).the dealer stated that the parts were unavailable.the contact stated that the repair was not performed in a reasonable amount of time.the manufacturer was not notified.the contact had not experienced a failure.
The contact owns a 2011 jeep grand cherokee. The contact stated that the vehicle failed to start until after repeated attempts. The contact also stated while driving approximately 25 mph, the engine stalled and an abnormal sound emitted from the fuel tank. The vehicle was taken to a dealer for diagnostic testing and the fuel pump relay was replaced. The contact received notification of nhtsa campaign id number: 14v53000 (electrical system). However, the vehicle was not repaired under the recall. The manufacturer was not notified of the failure. The approximate failure mileage was 53,000.
The sun visors on the passenger side caught on fire the lining was burned, the compass on the dashboard was out as well. Also i have been having a problem with the driver airbag light it has been turning on and off for the past 3 years. I have taken it multiple times to the dealership service to get fixed and they are unaware of the problem. It is a safety issue because if i was to get in an accident the airbag will not deploy.
Car stalls without warning.collided with tree, major front end damage. No power steering, power brakes, no air bags were deployed, seat belts did not tension.vehicle had stalled previously and take to dealer.dealer replaced ignition coils and said problem was fixed.
My seat belt keeps beeping continuously hooked up or not lights are on seat belt and air bag lights
7/27/15 i was at a complete stop before i was going to turn into the parking space. I waited until a van passed and again, was at a complete stop. I gently pressed the gas pedal when within seconds the car took off on its own. Within seconds my car revved on its own and took off; slamming me into a concrete wall barrier that saved me from driving into a dry cleaning store window.during this entire time, my foot barely pressed the accelerator and my car took off. Thankfully a man came to me and told me to just put the car in park as i was hitting the break and my wheels were still spinning. The barrier was literally keeping me from going through the large window. It wasn't until then that my car stopped. According to the police report i was going 5 mph. If this was the case, why did i crack the concrete barrier, burn rubber into the asphalt so much that my wheels made deep black marks on the road and my entire front bumper all the way to the rails were completely crushed. Would 5mph cause $7,000 worth of damage? i don't think so. In addition my seatbelt did not lock upon impact. My head slammed into the steering wheel before the seatbelt locked resulting in whiplash. My air bag also did not deploy. At the rate i was going and with the force of impact i hit the barrier with there was no reason for my seatbelt not to instantly lock and my airbag not deploy to protect my head and neck. My car is currently being fixed but i do not feel safe with that car nor selling it to anyone else, lest this happen. What if a family buys this car and dies due to this? i know i am not the only one with this issue and i want someone to take responsibility and admit there is something going on with these cars. Three major recalls for the 2011 and one that i feel lead to my accident. How many people have to go through this before an investigation occurs.
The contact owns a 2011 jeep grand cherokee. While driving 25 mph, the air bags inadvertently deployed and the vehicle crashed into a mailbox. The contact sustained injuries to the right arm, the shoulders, and the left waist that required medical attention. The contact did not disclose if a police report was filed. The vehicle was destroyed. The manufacturer was notified of the failure. The approximate failure mileage was 36,000. Ma 10/6updated 9/18/2017
The contact owned a 2011 jeep grand cherokee. While driving 30 mph, another vehicle had a tire blow out, crashed into the front driver's side wheel of the contact's vehicle. The air bags did not deploy. The contact sustained minor injuries to the chest, back, and left arm. Medical attention was received at the hospital. A police report was filed. The vehicle was destroyed and the police had it towed to an unknown tow lot. The dealer and manufacturer were not made aware of the failure. The cause of the failure was not determined. The failure mileage was 50,100. *dt
The contact owns a 2011 jeep grand cherokee. While driving approximately 36 mph, the contact depressed the brake pedal to the floorboard, but the vehicle failed to stop. As a result, the contact crashed into the rear of the other vehicle. The air bags failed to deploy. There were no injuries. A police report was filed. The vehicle was towed to an independent mechanic, but was not diagnosed or repaired. The vehicle was not taken to a dealer. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 92,000.
Takata recall the red warning light for the air bag came on for no reason it happened when i was stationary and started the carin my garage. I have 114500 miles on it.
The contact owns a 2011 jeep grand cherokee. While driving approximately 25 mph, the contact's vehicle was struck on the rear passenger side by another vehicle. The air bags did not deploy. A police report was filed and injuries were sustained, which required medical attention. The vehicle was towed to a collision shop and later towed to the dealer for diagnostic testing. The approximate failure mileage was 80,000.
The leather dash cover is coming undone from the back forward and is bubbling and buckling. I am worried this will affect the airbags.
This past july, on an extremely hot afternoon, while driving on the highway, i noticed that the leather covering on the dashboard from window to glove box was lifting and wrinkling before my eyes. Under this area of the dash are airbags. I pulled off the highway and relayed this information to a mechanic friend, he felt that i'd be able to continue driving safely until i reached my destination, but should immediately call my jeep dealership once i arrived. I have since spoken with my dealership and chrysler several times and they keep telling me it's a cosmetic defect and the dash just wasn't glued properly when manufactured. I have been told they will repair it at a discounted price of $500 because my car is over the warranty. I am extremely concerned that my in-dash airbags may deploy at anytime and don't feel this repair should be at my expense, especially with the most recent recalls but can't get anyone at chrysler to take this seriously. Is there any information supporting my concern?
Jeep was headed east bound in to lighted intersection. 2nd car headed west made a left across the east bound lane. The accident happened when the east bound car hit the car that was turning.the speed of the impact was 40 plus miles per hour. The air bags in the jeep did not deploy.
The contact owns a 2011 jeep grand cherokee. The contact stated while driving on the highway at 25 mph, a vehicle drove into the contact's lane causing the contact to rear end the vehicle. The air bags failed to deploy. A police report was not filed. The contact required medical attention due to sustaining back and knee injuries. The vehicle was not drivable and was towed to the contact's residence. The vehicle was not diagnosed or repaired as of yet. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was 128,000. *dt
My paint on the roof of my jeep grand cherokee started bubbling and visible rust started appearing. After about a month my windshield cracked all the way across starting from where the rust made the paint bubble, this is the only part of the vehicle with any rust. I had usaa send safelite to come repair my windshieldand what i thought was minor rust damage. To my horror the damage from the bad paint/seal was extensive and the windshield canā€™t be replaced until the body of the jeep is fixed. The windshield needing replaced is the original from the factory no part of my jeep has ever been replaced, the only reason it needs to be fixed is because of the faulty paint/seal. I now have no windshield or drivable car. I have reached out and there are quite a few jeep owners that experienced this same issue in the same exact location. It is now being held on by tape so there isnā€™t just a huge hole in the car. The day it cracked the vehicle had not left my driveway, but now my car is not in a state to drive anywhere. Also in outside temperatures exceeding 80 the seat belt warning light and air bag light come on, sometimes it stays sometimes it goes away. However when the airbag light is on it prevents them from deploying in case of an incident which could cause more serious injury or death. I have three open recalls as well, i call roberson jeep of salem in march of 2021, i have not heard anything about the parts being ready, i called in june 2021 about an update and they have not started my claim.
Suv entered intersection on a city street.and was struck on the right front panel. I believe the car spun to the left and clipped the rear end of the truck. Suv came to rest with front end against a tree. I was doing approx 25 mph. The truck that struck me appeared to be going a bit faster. None of the airbags deployed. I suffered broken bones in my neck.*dt the consumer provided photos.
2011 jeep grand cherokee overland summit. Consumer writes in regards to sudden vehicle acceleration. *ldthe consumer stated the vehicle suddenly accelerated into the rear of a truck, flipped multiple times, and rolled approximately 30 feet down an embankment. The airbags did not deploy. The seat belt failed to lock causing the consumer to suffer a broken eye socket. The passenger was killed. The vehicle was totaled.
The contact owns a 2011 jeep grand cherokee. While driving 5 mph, the brake pedal was depressed, but the brakes failed to engage. As a result, the vehicle crashed into a building. The vehicle was then shifted into park, but the engine began to rev. The air bags did not deploy. A police report was filed and there were no injuries. The vehicle was towed to a police tow yard.the dealer and manufacturer were not notified. The failure mileage was 52,832.
2011 jeep grand cherokee. Consumer writes in regards to defective air bag clock spring in the steering wheel. *ldthe consumer stated the part necessary to complete the repair was on back order. The consumer stated the vehicle was not included in the airbag recall.
My front dashboard is peeling up and i'm worried that my air bags are affected.
Air ride suspension airbags has to be recharged every month since 2019.while parked front end becomes low (during 1-month period) not leaving appropriate distance from wheel to top of wheel well, resulting is a very bumping ride, until recharged.brand new oem lines and compressor replaced.also, while driving 40 mph or less, "air suspension needs service" notification comes on.front of hood (where the chrome jeep is displayed) exterior now shows paint corrosion.
Was involved in a collision wherein i was "t-boned" on the driver's side door/pillar while crossing a four lane intersection. My vehicle subsequently flipped multiple times before coming to a rest. I was able to crawl out of the car with my dog via the rear passenger side door. Not one single airbag deployed during the incident, including the side-impact airbags form the collision itself nor the side curtain airbags from the multiple rollovers. When i asked jeep to investigate, i was sent a letter essentially saying: "your accident wasn't severe enough to warrant airbag deployment." - this despite, as i said, it being a multiple rollover event.my injuries consisted of soreness on my left side, a laceration on my right hand, and a heck of a bump on my head. Needless to say, i was extremely fortunate my injuries weren't worse; however, myself and practically everyone else including the officers and emts were baffled at the fact that not one single airbag deployed.i have photos of the vehicle after the wreck showing exterior damage as well as interior shots showing no airbag deployment.
Leather dashboard has wrinkled to an extent it could affect the deployment of the front airbags.
My problem is with my totally integrated power module (tipm). It is faulty and needs replaced and so are 25,000 other 2011 vehicles in the usa.part is on backorder and there is a business problem with the vendor.i am flagging this situation as a life, health, and safety matter now because you have on file 5 - 2011 jeep grand cherokee accidents where the air bags were written up in the police reports as not deploying. This goes right back to the tipm which is the brains of the whole vehicle. The air bags are wired into the totally integrated power module.this is the case where you need to connect the dots.there are thousands of us out there that won't start because we need the tipm. What about the other thousands out there that didn't develop the fault yet in the tipm but in the event of an accident the odds that the air bags don't deploy has been greatly increased.this consumer/jeep owner has no faith at all that my bags will ever deploy when needed.when my jeep is returned to me i am immediately trading it in.nhtsa needs to force chrysler to make a recall, they will never do it on their own.[xxx]parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c.552 (b) (6).
Leather dashboard is separating from dashboard and may cause issue if airbag should deploy. This defect has been on the news. I filed a complaint with chrysler in 2016. Since then, i've made trips to the dealership only to have the person submitting pictures be terminated. Now chrysler will not respond to my requests to have this fixed. I've kept all communication. There's no way with the entire leather dash separating from the dash the passenger airbag be able to deploy properly. I've followed up and been as patient as possible looking for a remedy.
The front dash of my 2011 jeep grand cherokee is bubbling up and may cause a problem with air bag deployment.multiple complaints on this same problem and keeps getting worse.
Vehicle will not start. I am told it is related to a tipm failure. 1300 dollars to fix on a car that is out of warranty with less than 20k miles. The part is also ok back order for over a month. I am told there could be random deployment of airbags also.
The contact owns a 2011 jeep grand cherokee. The contact stated that the air bag warning light illuminated with the seat was occupied. The vehicle was taken to an independent mechanic who diagnosed the vehicle and determined that the air bag module needed to be replaced. The vehicle was then taken to the glendale chrysler jeep dodge ram (10070 manchester rd, saint louis, mo 63122) where the previous diagnosis was confirmed. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact to take the vehicle back to the dealer. The failure mileage was approximately 140,000.
Oct 5, 2011 i was in an accident, 3 car pile up.my head hit the steering wheel i suffered a concussion, facial contusion, hematoma.
The leather dash cover is coming loose from the underlying plastic.effective deployment of the passenger side air bag could be affected. This is a problem chrysler has known about for years but will not address. It is a problem with the subcontractor not completing the vacuum process when applying the leather cover to the dash.this has occurred slowly over time until it has now become a hazard.
I noticed the leather dash bubbling a couple of months ago. Since then it's gotten much worse. After researching, it is the result of an incomplete process in the manufacturing from a vendor. The dash has bubbled so bad that the defrost vents asr distorted and no longer are effective. Also, it appars it could directly cause an ineffective deployment of the passenger airbag. Both are major safety hazards. After talking with both fca and a local dealership i was told there was nothing they could do.this is an issue that fca has known about for years with many complaints but refuses to correct the defect.
The air bag light goes on sporadically/randomly for different amounts of time and then shuts off. When taken to jeep they found the error code for the air bag light turning on however didn't find any defects. So they reset the computer to clear the note that the air bag light had turned on. That lasted about 3 days and the air bag light came back on at a random time while driving. I will be returning back to jeep next week to see if they can find the source of the problem. Concern is whether or not the air bag would deploy properly if in an accident or whether it would deploy when it shouldn't while driving. Jeep said they checked for a blown fuse and found none. Not sure what else they checked but maybe there's a loose electrical connection somewhere.
Takata recall. The contact owns a 2011 jeep grand cherokee. The contact stated while driving at various speeds the air bag warning light was illuminated with an abnormal ringing sound in the vehicle. The vehicle was taken to bloomington chrysler jeep dodge ram 8000 penn ave s, bloomington, mn 55431 for a diagnostic test. The diagnosis was an (internal air bag failure). The dealer stated the remedy would only be a partial repair due to the wiring harness no longer being manufactured. The dealer stated that a used part may repair the vehicle however, there were no guarantees that the airbag would function as intended in the event of a crash. The vehicle was not repaired. The manufacturer was made aware of this failure but provided no further assistance. The approximate failure mileage was 93,000.
Diagnosed as tipm problem (totally integrated power module) car initially had problems with headlamps and wipers malfunctioning, then ignition wouldn't turn over and then when it finally did the car could not be turned off! brought car straight to jeep dealer after it wouldn't turn off and was told it was tipm. They said part was back ordered over a month and car can not be driven in the meantime. This is a huge consumer problem across the country with multiple model jeeps and several model years. The part is impossible to get and i was even told a boat sank and that it why it is back ordered nationally for months. Looking at other consumer complaints online this should be a recall. Cars are not able to be driven and people are waiting months for the part.
Passenger side headrest air bag popped a few months ago smacking me in the back of the head. Didn't think much of it, couldn't reset it. Got an email about how it was available for service and dealership said there's no such thing after looking at. Seams strange the headrest airbag would just pop and mot be resettable.
I was in a traffic accident and the air bags and srs system did not deploy.i was hit on the driver front door and driver front fender. Force was great enough to push me into another direction, up a curb and into property and eventually stopping at a tree.the driver door was was unable to open, and front end was crumpled.not a single air bag deployed.there are air bags in the front seats, above the side windows, knee bolsters and steering and dash. Updated 10/1/18
7/27/15 i was at a complete stop before i was going to turn into the parking space. I waited until a van passed and again, was at a complete stop. I gently pressed the gas pedal when within seconds the car took off on its own. Within seconds my car revved on its own and took off; slamming me into a concrete wall barrier that saved me from driving into a dry cleaning store window.during this entire time, my foot barely pressed the accelerator and my car took off. Thankfully a man came to me and told me to just put the car in park as i was hitting the break and my wheels were still spinning. The barrier was literally keeping me from going through the large window. It wasn't until then that my car stopped. According to the police report i was going 5 mph. If this was the case, why did i crack the concrete barrier, burn rubber into the asphalt so much that my wheels made deep black marks on the road and my entire front bumper all the way to the rails were completely crushed. Would 5mph cause $7,000 worth of damage? i don't think so. In addition my seatbelt did not lock upon impact. My head slammed into the steering wheel before the seatbelt locked resulting in whiplash. My air bag also did not deploy. At the rate i was going and with the force of impact i hit the barrier with there was no reason for my seatbelt not to instantly lock and my airbag not deploy to protect my head and neck. My car is currently being fixed but i do not feel safe with that car nor selling it to anyone else, lest this happen. What if a family buys this car and dies due to this? i know i am not the only one with this issue and i want someone to take responsibility and admit there is something going on with these cars. Three major recalls for the 2011 and one that i feel lead to my accident. How many people have to go through this before an investigation occurs.
Takata recall . I have a airbag light that is on. It justappeared when i started the car and stays on. I beeped the horn the other day and the following morning the airbag light just appeared on the dash board. Now i am scared that the airbag could deploy at any time while driving.
The contact owns a 2011 jeep grand cherokee. The contact stated that while driving approximately 35 mph, the contact crashed into another vehicle and the air bags did not deploy. The contact was taken to the hospital and a police report was filed. The contact was not injured.the vehicle was towed to a body shop but was not taken to a dealer for a diagnostic test. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure and current mileage was 35,000.
Leather dash is delaminating and bubbleling around airbag.
Dash board is severely wrinkled. This could possibly interfere with the integrity of the air bags.
The contact owned a 2011 jeep grand cherokee. While driving approximately 60 mph and attempting to make a sudden stop by depressing the brake pedal, the brakes failed. As a result, the vehicle crashed into the rear of two other vehicles. Prior to the crash, the brake pedal was depressed to the floorboard, but the vehicle did not stop or slow down. In addition, the air bags did not deploy and the driver sustained a concussion and back injury, which required medical attention. A police report was filed. The vehicle was destroyed and towed. The cause of the failure was not diagnosed or repaired. The manufacturer and local dealer were not notified. The failure mileage was 122,813.
My husband was in an accident on a sunny morning with no precipitation or ice involved while driving in a 2011 jeep grand cherokee. He was not speeding or found responsible for this accident. A chrysler authorized body shop and the insurance company totaled the car based on the steering column, electrical system, the airbags, as well as the seat belts - which we found strange since we drove the car from the accident. It has been over a year now that he has been dealing with the aftermath of this accident - a traumatic brain injury from this small collision, still out to work, having trouble functioning, and trying to get some answers as to how an airbag that deployed at a speed of 30 mph or less can injure someone so much. Fca (which is now chrysler) is not giving us any straight answers as to whether this case is involved with the tanaka airbag recall situation. Based on their actions we feel that fca doesn't want to pay for/take responsibility for the vehicles that they have inherited from chrysler. Through our dealings with fca we are learning that they cannot be trusted to do what they say they are going to do. Fca has told us a few different stories about the orc module, airbags, and seat belts, what we have found is that fca is a group of liars and this needs to be looked into by the federal government immediately as fca is directly putting american safety at risk. We were very loyal jeep customers prior to the fca buyout because of chrysler's previous track record of safety and their reliability as a company to take care of important issues like these, fca is not following in their footsteps and i hope all who read this that can do something about this will.
Jeep is unreliable turning on. Will crank and crank and crank, but never turn over. After 10 or so tries, will sometimes start. Other times, i have to leave it and try again later. Dealer says it is related to the tipm. Which is backordered, with no estimated ship date in sight. This part is also linked to my automatic brakes, airbags, electrical, etc. My car is still under warranty and the dealer refuses to grant me a courtesy or rental car until the part comes in. They suggested i keep my unreliable car for the time being.
The leather from the dash is coming off and bubbling up. I am afraid this will affect the airbag deployment.
Dashboard delaminating, buckling, bubbling full dashboard warped.air vents are warped and don't sit properly possibly affecting window defogger.concerned if airbag on right side would work properly.
Totally integrated power module is going out on multiple jeep vehicles.the tipm controls lights, horns, wipers, air bags, etc.when the part quits working, it causes multiple issues with the vehicle.the vehicle will not start, which can leave the owner stranded.the wipers, horn, etc., just turn on, which could cause an accident.and, the air bags may not deploy if in an accident.the tipm is on national back order, which means waiting weeks for repair and chrysler is refusing to pay for a rental car for the owner.and, will the replacement last longer than the original?the vehicle needs to be recalled and replaced.
The contact owns 2011 jeep grand cherokee 4x4. The contact stated that while turning left, he was crashed into by another vehicle on the front driver's side. Non of the air bags deployed at the time of the crash. There were no warning lights in regards to the air bags prior to the crash. The police department was present and a report was available. The vehicle was not taken to a dealer or repair shop for inspection or repair. The manufacturer was not made aware of the airbag failure. The vin was unavailable. The failure and current mileages were 24,000.
Dash cover coming unglued affecting defrost function and may affect airbag deployement.04/01/2018
The contact owns a 2011 jeep grand cherokee. While driving approximately 45 mph, the air bag warning indicator illuminated. The failure occurred approximately four other times intermittently. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 76,000.
On 10/18/13 i was traveling 40 mph on a main road and an f-250 pulled out into oncoming traffic from being stopped on a side road and we collided. Both our vehicles had to be towed away. I hit his driver side area and my whole front end was smashed, bumper torn off, fluid leaking from the car. It was not drivable. I had my baby in the car seat in the back but he was fine. I was fine too aside from being sore for 3 weeks and getting whiplash but the main issue that concerns me is that my driver side airbag never went off. It seems to me it should have gone off and i'm wondering if something is faulty. We contacted chrysler and they were supposed to look at it while it was in the shop, didn't do that, now they want us to bring to dealership to have code read and in the meantime i'm still driving around in a potentially unsafe vehicle. And someone else out there with the same type of vehicle might be as well.......
- all lights in instrument cluster illuminated, air suspension disabled, vehicled locked out in 4x4 low, wipers activated, no exterior lights including brake lights working. - vehicle would not detect key, unsafe to operate, this occurred on 2 occasions while driving.
On december 26, 2014 i was rear ended in my 2011 jeep grand cherokee as i was making a right turn onto my road. I was slowed down to approximately 10 mph or less as i was turning and got hit by a large pick-up truck. First of all, i am happy that my jeep tolerated the force from the rear end collision as well as it did, and it even took bouncing off a guide rail pretty well too; however, the safety feature in the headrest is something that needs to be addressed. Since i had no front or side impact, none of my airbags deployed. However, the airbag in the headrest made the headrest slam my head forward causing whiplash and a neck injury. I understand this is supposed to be a safety feature; however, it caused me more injury. I was never aware that my car had this feature. Several days after the accident, i decided to look in my owner's manual and there is nothing in there regarding the headrests. It only mentions the front airbags, curtain airbags and seat airbags. My insurance adjustor wasn't even familiar with this feature when he came out to inspect the damage to my vehicle. If i would have known about the airbag in the headrest and the injury that it could cause, i would have had the headrests removed from my car and replaced them with standard headrests! since the accident, i am dealing with headaches and am going to physical therapy for my neck injury. I seriously hope no one else suffers from this "safety feature" that i wasn't even made aware of as the owner.
Leather dash is bubbling and peeling which is causing dash mounted windshield defroster vents to be blocked. Blocked vents can not provide heat to the windshield causing ice build-up on the windshield during cold winter months. This results in blocked/impaired vision while on the roadway which could result in a crash. The leather dash has also bubbled over the passenger airbag which could affect the deployment of the airbag during a crash.
The contact owns a 2011 jeep grand cherokee. The contact stated that the recall notice for nhtsa campaign number: 14v53000 (electrical system) was received in november of 2014. After contacting the dealer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The contact had not experienced a failure.
I bought a 2011 grand cherokee from shave jeep in thousand oaks, ca.the vehicle started to malfunction within days after purchase.it would seize up, usually at highway speed, stall out, thus losing power steering and brakes.i brought the car in for service about 8 times until i almost got hit by a big rig on the highway at night when my car died.the constant engine light reading was a camshaft position sensor.chrysler techs attempted to resolve the problem without any luck.unfortunately the dealer swapped out cars with me and i found out they sold this vehicle without telling the new owners of the major mechanical problems.
Keeps stalling, dies unexpectedly when the ecm fried and thus fried the alternator and the battery
The contact owns a 2011 jeep grand cherokee. The contact received notification for nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic), and nhtsa campaign number: 14v391000 (electrical). However, the part needed was not available for several months. The dealer was unable to provide a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. The contact did not experience a failure.
The contact owns a 2011 jeep grand cherokee. The contact stated that after parking the vehicle in his driveway from a short distance, there was a electrical burning odor coming from the vehicle along with smoke. The contact then discovered that the coolant overflowed to the alternator without warning. The vehicle was towed to a local dealer (vision automotive group located at 920 panorama trail s , rochester, ny 14625) where it was diagnosed that the pcm failed causing the coolant to overheat and replaced the alternator, the drain tube and the battery. The vehicle was repaired. The contact was explained that the engineering of the drain tube for the coolant overflow tank was designed to be directly above the alternator and if the coolant overflows it would come in contact with the electric alternator causing a possible fire. The contact was concerned that if he would have drove a long distance his vehicle would have engulfed in flames. The manufacturer had been informed of failure and suggested the contact call nhtsa and get a service manual. The failure mileage was approximately 127,000.
May 2014 jeep cherokee, (55,000 miles) wouldn't start when button pushed.problem was intermittent with increasing frequency until repair in july 2014.replaced timp at cost of $1201.96.
2011 jeep grand cherokee.consumer writes in regards to vehicle stalled then turned off while driving.the consumer stated when the vehicle stalled,it became impossible to the steer the vehicle, the brakes did not respond, the headlights went out, they blinkers did not work and the dashboard was dark.the only display on the sash was the radio/navigation display and the center console text indicating how to start the vehicle.the consumer tried pressing the brake and the start button, but nothing happened. When she slowed down enough, she pushed the transmission lever hard into park, hoping to bring the vehicle to a complete stop.the vehicle was towed to the dealer. The service technician determined the remote keyless entry module was not communicating correctly with the other modules associated with operating the vehicle correctly. An update was performed on the modules, including the remote keyless entry module.however, the technician could not guarantee that it wouldn't happen again.on january 9, 2013, a similar symptom occurred again. When the consumer pushed the ignition button, the vehicle started, but it only lasted for a moment. It then shut down and the center console text displayed on how to start the vehicle. The consumer then pressed the brake and the push button and the vehicle started again, but shut down minutes later. When the key fob was physically placed in the ignition location, the vehicle started without any problems.
The contact owns a 2011 jeep grand cherokee. While driving approximately 10 mph, the vehicle suddenly shut off and could not be restarted. The vehicle was towed to tri-star jeep chrysler (1260 n center ave, somerset, pa 15501, pa) where it was diagnosed that the alternator was faulty and needed to be replaced. The alternator, battery, and power train control module were replaced. The failure was remedied. The manufacturer was notified of the failure. The failure mileage was 166,000.
Several attempts were made throughout the day to start my 2011 grand jeep cherokee and it would not start, only a clicking noise.i took it to the dealer immediately and the tipm is bad and needs to be replaced. Obviously, my car is only 3 years old and not under warranty now.the part alone is over $900.00, which seems questionable that something would go bad so quickly on a vehicle and cost so much to repair.besides the cost, there are so many complaints for the same issue, and even more serious with the engine cutting off while driving.is someone going to recall this item before someone gets hurt or even killed?????i purchased this vehicle, and all my previous chrysler/jeep vehicles thinking they were safe for my family; now i'm not so sure.do the right thing and recall the tipm!in addition, i have made several attempts to get the brake booster repaired due to the recall and the parts are still not in.this has been going on for months now.
Multiple issues. It began with the key less remote entry not working properly, not opening or locking the car. I then began to notice the car would unlock itself overnight (luckily it is kept in a garage). Moving forward, when i would put the key in the ignition, the car would start, i would then put the car in reverse, and it would immediately shut off, all power gone. I would have to slam the car into park and try again. Most recently, i will put the key in the ignition and turn the car on, unfortunately, the car never turns on, it idles in the ignition phase just before it turns on.
Jeep will crank but not start over, have replaced the fuel pump relay and the fuel pump and the batteries in both fobs vehicle will not start. On the rare occasion i get the jeep to run it will randomly shut off....last time i was on the freeway going 65mph when the engine shut off and i was almost rear ended because of the jeep slowing down substantially my 6 year old daughter was in the car and i was terrified.
My dashboard bubbled up on passenger side, fake wood trim under dash fell off, alternator failed fried battery and computer, quadra2 suspension failing , this all at 82000 miles and after multiple recalls. I paid $40 k .im at shop now with suspension 24 hrs after paying 1200. & jeep in shop 8 days. The alternator failed a wk before 3.4.2019. Dashboard and trim occurred after warranty expired
The contact owned a 2011 jeep grand cherokee. The contact stated that upon leaving work, she had noticed white smoke had begun to emit from around her passenger sun visor which had then led to a fire. The contact initially tried to extinguish the fire herself; however, the fire grew after each attempt. The contact then called that authorities and the fire department extinguished the fire. The vehicle was totaled at the scene and was then towed to an independent tow yard. No injuries were reported as a result of the fire. A fire report was filed at the scene. The dealer nor the manufacturer had been notified of the failure. The failure mileage was approximately 81,000.
Vehicle began experiencing sporadic and intermittent hard crank starts as well as partial stalling while traveling. When placing the key/push button to the "on" position, the fuel pump would engage, but was quickly followed by a "click" noise, which shutoff the fuel pump.eventually, after 6-12 attempts, the fuel pump would engage long enough to allow the vehicle to start.while traveling, rpms would suddenly drop, typically while braking/slowing from traveling.after progressively getting worse and more consistent, vehicle taken to dealership.initial diagnosis was a failing fuel pump.upon further investigation, it was determined that the electrical relay to the fuel pump, a part of the tipm, was shorting and prematurely failing. A bypass relay was re-wired and seems to have corrected the problem.
The engine stops running without warning or notice. Not even a check engine light. The jeep stalls without any electrical symptoms but the steering, engine, and braking systems fail. Only happens when decelerating. Doesn't happen every deceleration. I've been lucky to have been going in a straight line toward a stop. Normally under a half tank of gas but even that is not reliable. If you search the internet for "jeep grand cherokee engine shuts down while driving" you'll find a pretty robust collection of stories where consumers like me unwittingly paid many thousands of dollars for a car that is trying to kill them. You're answer to the tipm recall (the fuel pump circuit breaker? the first half-ass attempt by crysler to troubleshoot this nightmare) says "the factual bases of the petitioner's contentions that any further investigation is necessary are unsupported" which i found hilarious since i am still making payments on a vehicle with an obvious manufacture's defect that the entire internet cannot find a standard solution to other than to sell the vehicle off to another unsuspecting victim.
Will not start 10 to 15 times before it would start. They put some kind of bypass relay in it.i think there might be something wrong with tipm so they bypass part of it with this relay.
I tried to start my jeep grand cherokee 2011 with the push startand it turned over but would not crank. I finally got it crank after several tries and waiting five minutes. I have since experienced intermittent problems starting my jeep each morning or after it sits for more than four hours. In the past week i have experienced difficulty starting everyday. It getting harder to start. I read online that a lot of people are having the same problem and someone recommended using the remote start button to start your vehicle. That is the only way i have been successful getting my jeep cranked each day. I took my vehicle to the jeep dealership and they said i need a tipm and it is not covered under warranty. I am a female nurse who drives my car for a living and i do not feel safe in my vehicle. I go in unsafe areas for my job and it is not a good feeling worry if my jeep start. It is going to cost over 1200.00 to get my car repaired and part is on back order. I worry everyday that i will get stranded and this is suppose to be an award winning suv. Please help me!
The contact owns a 2011 jeep grand cherokee. The contact received a notification for recall nhtsa campaign id number: 14v530000 (electrical system), nhtsa campaign id number: 14v391000 (electrical system) and nhtsa campaign id number: 14v154000 (service brakes, service brakes, hydraulic) and stated that the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was not notified of the issue. The contact had not experienced a failure.
I was driving my 2011 jeep grand cherokee down a city street when with out any warning thevehicle completely cut off. I could not control the vehicle at all not evenhonk the horn to let other driver know something is wrong with my vehicle. When i took it to get fixed the dealership said i need a new totally intergrated power module
The contact owns a 2011 jeep grand cherokee. The contact received a notification of nhtsa campaign number: 14v391000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The contact had not experienced a failure.
The contact owns a 2011 jeep grand cherokee. The contact received a notification for nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic) and nhtsa campaign number: 14v391000 (electrical system). However, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
Failure of the tipm.
The contact owns a 2011 jeep grand cherokee. Immediately after starting the engine, the vehicle became disabled and no warning lights illuminated. The vehicle restarted and the failure recurred four times. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The approximate failure mileage was 47,000.
My jeep grand cherokee hasn't been starting regularly for about 3 months.four days ago the headlights turned off while i was driving, yesterday it wouldn't start at all. Currently having the tipm replaced to the tune of $1100.
The contact owns a 2011 jeep grand cherokee. The contact owns stated that while driving the vehicle after receiving the recall for the fuel pump relay had the interm repair completed in july around october while driving approximate 40 mphwhen the vehicle suddenly loss all power the contact had to steer towards the side of the road and waited till the vehicle slowed down enough and threw the vehicle into park. The vehicle would fail to start intermittently, as well. The contact returned the vehicle to the dealer (courtesy chrysler dodge jeep ram 440 28th st se, grand rapids, mi 49548; (616) 452-2143) to do another fuel pump relay replacement, again. The failure recurred. The contact learned the vehicle was now included in nhtsa campaign number:19v813000(electrical system). The contact had the vehicle towed to the dealer, however, the vehicle had not been repaired a third time. The manufacturer was made aware of the issue and a case was open. The approximate failure mileage was 153,734.
The contact owns a 2011 jeep cherokee. The contact stated that it took multiple attempts to get the vehicle to start. The dealer stated that the total integrated control module failed. The vehicle was not repaired and the manufacturer was not notified. The vin was unavailable. The approximate failure mileage was 57,000.
The contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign number: 19v813000 (electrical system) however, the part to do the recall repair was unavailable. The vehicle was taken to rockie williams premier dodge chrysler jeep (600 pleasant grove rd, mount juliet, tn 37122, (615) 444-9573) where it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair.the manufacturer was not made aware of the issue. The contact stated that the vehicle failed to start on several occasions. The approximate failure mileage was 100,075. Vin tool confirms parts not available.
Battery light came on while traveling on i-10 in el paso tx. Exited on sunland park dr where vehicle stalled while in motion.
The contact owns a 2011 jeep grand cherokee. After several attempts, the vehicle failed to start. The dealer was unable to duplicate the failure. The vehicle was not repaired and the manufacturer was not notified. The vin was not available. The failure mileage was 68,887.
Vehicle will unexpectedly stall during decelleration and braking. Vehicle loses all power to the motor and power steering, making it difficult to avoid collision and steer vehicle to safety. This happens at high and low speeds, and has occurred on 3 separate occasions in a 2 week time period. This issue was supposed to be addressed by recall number p54; of which i completed on this vehicle in 2014. This issue persists, and i am seeing other owners complain of this identical problem on various forums. Jeep/chrysler seems to be inconsistent on the coverage of repairs and diagnosis. This is a real safety concern that should be addressed universally.
The contact owns a 2011 jeep grand cherokee. While decelerating to approach a stop sign, the vehicle stalled and the electronic stability control and forward collision warning indicators illuminated. The vehicle was serviced per nhtsa campaign number: 14v530000 (electrical system), but the remedy failed to repair the vehicle. The contact mentioned that the vehicle was serviced three times for the same recall failure. The manufacturer was not notified of the failure. The failure mileage was approximately 72,000.
Stall on startup
The contact owns a 2011 jeep grand cherokee. The contact stated that when having nhtsa campaign number: 14v530000 (electrical system) performed on the vehicle, that the tipm unit placed on the vehicle to repair the issue was from a jeep wrangler and the contact did not believe it was an adequate fix. The manufacturer was notified of the failure. The approximate failure mileage was 72,000.
When trying to start my jeep on friday 7/25 i found that when i push the start button the vehicle would not turn over. It would engage and attempt to turn over but would not start. I tested the battery and it read to be normal and upon further review i found many other consumers had the same problem, the vehicle would randomly not start. This happens to me about once a month since we purchased it in march of 2014. I've read from others there is an issue with the tipm which will cause the vehicle to not start or completely stall out while driving which did occur one time to me in june on a trip from ohio to maryland!
Driving on interstate check engine light came on. Vehicle shutters at stop.set appointment for dealer.dealer tested system.report states multiple in multiple modules , low voltage battery failed test, must be replaced. Dealer charged for new battery, and multiple module updates.reprogrammedpcm, tipm, power lift gate, wireless control module, and final drive controller.vehicle has been out of shop less than a week.check engine light is back on must be taken in for repair again.
The contact owns a 2011 jeep grand cherokee. The contact received notifications for nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic), nhtsa campaign number: 14v391000 (electrical system), and nhtsa campaign number: 14v53o00 (electrical system).however, the parts needed to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The jeep is having trouble starting, the starter is running for several seconds but it wonts start until the second or third try. On several occasions the vehicle stall while running.
Reported by efi global fire forensics investigator on behalf of vehicle consumer/owner.2011 jeep grand cherokee 4x4 was driven and parked in garage at approximately 6:30 p.m.. Garage was fully involved in fire at approximately 4:00 a.m. The following morning.upon fire discovery, fire was venting through double car garage roof.investigation has placed the fire origin at the 2011 jeep grand cherokee 4x4 vehicle.investigation is continuing.
I was driving on a surface street and beginning to slow for a traffic signal when the car shut off.i had no power whatsoever; had to coast as far as i could to the side of the road; then put the car in park, and restarted it.a few weeks prior, i had taken the car to the ontario, ca jeep chrysler dealership where they repaired an issue with the car not starting.the service rep stated that they had installed a circuit board overlay.it is my understanding that this is a supposed fix for tipm issues, but it did not stop my car from turning off after the repair had been done.several months ago, i took the car into the same dealership with the complaint that the alarm - horn - had been going off randomly for no reason.at that time, the service rep said they could not replicate the issue and could do nothing.it is also my understand now that this is another symptom of tipm failure.
A chrysler jeep and dodge dealership in orlando replaced the factory installed tipm in my 2011 jeep grand cherokee overland with 58,000 miles today at a cost to me of $1230.the tipm controls and distributes power to all of the electrical functions of the vehicle. They had one in stock, and after a little research online i discovered a widespread issue with many other 2011 grand cherokees.many of the other complaints cite faulty tipm devices failing while the car was traveling in excess of 65 mph causing the car to come to a sudden stop. Others mention lights failing and other electrical failures. There are thousands of similar complaints that i've easily found online. I'm writing to ask you to please initiate a recall or some initiative that will reimburse consumers that unknowingly purchased vehicles with a faulty tipm. The 2011 grand cherokee overland owners have been wronged.
The contact owns a 2011 jeep grand cherokee. The contact received a notification for recall nhtsa campaign id number: 14v154000 (service brakes, service brakes, hydraulic), nhtsa campaign id number: 14v391000 (electrical system), and nhtsa campaign id number: 14v530000 (electrical system) and stated that the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was notified of the issue. The contact had not experienced a failure.
My 2001 jeep grand cherokee has a defect on cylinder# 2 apparently there was no recall even though it is a defect. My lights would flicker in drive sitting at a red light, still does, and now the engine is starting to run rough, after more and more research come to find out this is an issue with these jeeps never a recall but there was an extended warranty that was put out by chrysler 10 yrs or 150,000 miles. Just found this out a couple of days ago, i have 152,000, so they would not honor their warranty. I have documentation that cylinder 2 was an issue in 2017 i have documentation where my car was diagnosed when it had 95,000 miles at the time it was wasn't a dealership so they wouldn't accept it. Its going to cost me around $4,000-$6,000 to get it fixed, not sure why it has to be dealership documentation , i feel that chrysler has been hiding this from consumers to save money and let the consumer take the fall for a defect that they were aware of. Why cant this be recalled? regardless of miles, very disgruntled with chrysler for putting out products that have issues, i have taken my jeep to every recall it has had and its been about 5 of them. I love the jeep but the mechanical and electrical of jeep has many issues would not recommend to anyone.how many people have to have these issues in order for it to be recalled?
The contact owns a 2011 jeep grand cherokee. The contact received a notification for nhtsa campaign number: 14v530000 (electrical system) and stated that the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was notified. The contact had not experienced a failure.
All lights began randomly flashing, wipers went on at varying speeds, power seats were moving, transmission was shifting gears inappropriately.when this started i was about 3 miles from home.the vehicle stalled three times and was harder to start after each stall.upon arriving home and shutting the engine off, the lights continued to flash until the battery died. Fortunately, i was not on a busy highway when this occurred.
When i try to start my vehicle, it will attempt to turn over but will then turn itself off. After reading online, it seems that there is a faulty tipm that is causing the problem. I have read that it also causes electrical malfunctions, and stalling at random times while driving. This causes a very big concern for me; as it could be very dangerous for my vehicle to stall at interstate speeds or while turning at an intersection.
Tipm was faulty. This should be a recall.
Issue: intermittent stallingstarted after completion of tipm fuel relay recall repair. Stalls while driving, de-accelerating from highway speed (60mph+) between 30-40mph when braking preparing to make a turn, causing loss of vehicle control. Has never happened with in town driving. Intermittent. No stutter or shutter. All engine power ceases with no power brakes or steering. All electronic stay on. No cel or stored codes. Always restarts by placing transmission in neutral and pushing the start button.recall performed: crowe auto group, 1-21-15 90,578mibegan: march 201532 days at a dealer,5 dealer visits, 2 dealers. Still no fix. Dealer has experienced stalling. Have full list of time line and service paperwork.
This is the second time that the alternator shorted out seized and killed battery within 9 months, so battery completely dies - first time couldn't even jump start so had to tow, second time i left it connected to jump starter wires for 8 minutes and the car started and took it to dealership. First time it happened in nov 2013 and now again in october 2014. Central avenue chrysler jeep dealership doesn't know why this is happening, as it shouldn't. I had to pay for the replacement twice now, $400 first time and $500 second time.
The contact owns a 2011 jeep grand cherokee. While driving unknown speeds, the rpms and all the electrical components went haywire. The contact drove the vehicle home. The dealer (neuwirth motors, 219 s college rd, wilmington, nc 28403) diagnosed that the tipm was never repaired on the vehicle. The manufacturer informed the contact that the manufacturer warranty expired and suggested that the contact use the extended warranty. The contact took the vehicle to a different dealer (victory chrysler dodge, 45 naber drive, shallotte, nc 28470) where it was diagnosed that the tipm was faulty and would cost $1,200 to repair. The vehicle was still at the dealer being repaired. The failure mileage was 132,050. Parts distribution disconnect.
Vehicle will not start using key fob or push button start.vehicle cranks for 5 to 10 seconds and then shuts down.dealership diagnosed problem as a bad tipm (totally integrated power module), a common problem nationwide.parts and labor to replace the tipm is $1200.chrysler/jeep at 800-247-9753 stated they would not assist.
Was slowing down from 50 mph to make a left hand turn.as i was entering the turn, at about 30 mph, the engine shut off. All dash lights still functional, radio was still on, turn signal still on.there was no sputtering.lost power steering and power braking (and any other items that are not functional while in "run" mode).shifted to "neutral", but it would not start because the transmission was not in "park".pulled to the side and stopped the vehicle, put it in "park".started like nothing had happened.there were no warning lights before shutdown, there are no service lights or obd ii codes stored in computer.was using the push button starter, the key fob was in my pocket.
Car will crank but will not start. After about 10-20 minutes car will start. Remote start is more successful than turning the key.
Early oct. My vehicle started to have a issue with starting. So i just ignored it for a few weeks as time went on it got worse and worse. So on october 30th i did some research. Found that it was a tipm problem i was occurring. Mind you i am mechanically incline i do work for a car company and fix cars all day. So on oct 31st i took it to suburban chrysler in troy mi. They did 2 recalls and said you have a tipm issue. Ok covered under warranty? nope! $1190.00 to fix. I state to the service advisor [xxx], there is a recall for the same issue. He states it dose not apply to your vehicle. I state i don't understand.but there is a fix can i have my vehicle repaired the same way.he states no. So i need to buy a whole tipm where others just get a bypass? they state yes.f*** that. I remove my vehicle from there. I call chrysler for any kind of support.nothing.no assistance.no words of advice.i tell them, how do i drive my car if it stalls or wont start. Sorry cant help you.am i supposed to drive my car?they cant tell me if i can drive my car. That up to me they state.so there not sure if i should drive or not.over the weekend i contemplated about where to take my vehicle to get fixed.i guess ill pay $1190 monday goes by.i get home and sure enough a recall notice in my mail.you mean to tell me they did not know 3 days earlier?they just wanted me to pay $1190. So his commission check is nice.i know how it works.little did they know i was a service advisor for chrysler for over a year!!!!now its 11/21 and my vehicle did not start this morning due to the fuel pump running all night.... Now if the fuel pump burns out do they replace that under the recall?there is a trick.if it runs when the vehicle is off.open the hood and slap the fuse box and it will turn off.mind you it was 11degress here this morning. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
I had schedule an appointment with dewey dodge, ram, chrysler, jeep in ankeny ia on 09/29/16 to address the visor recall.at that time i was told they are lost part of the kit needed for the repair.i scheduled another appointment on 11/11/6 and was told they were still waiting for chrysler to send what they needed. Amonth and a half seems an unreasonablylong time, especially when compared to how little time it takes when the dealer has to order parts to address a maintenance issue.
Hi, my name is [xxx].on jan. 18, 2011 i purchased a 2011 jeep grand cherokee x package from grand prix jeep and suburu, for my daughter, for her first car.on march 12, i was stopped at a light, my foot on the brake, the car started to rev high and then was trying to accelerate forward, i thought the cruise control was on, i had no idea what the problem was, but it was so scary. I had to ride with my foot on the brake the whole way home.engine light came on and so did the electronic throttle light, which looks like a lightening bolt.i brought the car to the dealer, spoke with ethan. I explained to them of the sudden acceleration problem.he said he would take a look at it and let me know the problem. I called on monday, no one looked at the car, stall.tuesday, i called and spoke to ethan, he said he had no idea what was wrong with the car and he had to wait for chrysler to call him and let him know what to do, scary.miraculously wednesday he said he replaced the gas pedal the sensor was bad, and the car was fixed.still terrified from te first occurrence, i took the car home.om march 24th, 2011 it was beginning to snow, i was stopped at the corner stop sign waiting to make a right turn and the car surged forward into the intersection skidding onto the sidewalk just missing a pedestrian and a utility pole.if it was my daughter driving, who is a new driver, i don't think she would have been so lucky as to miss the pedestrian or the pole.this time i called the dealer and told them i almost died in the car, due to the same problem, sudden acceleration, engine and throttle light on.they actually had the nerve to tell me to drive the car to the dealer for service.i declined and told them to come and get it.they sent a tow truck that day to pick up the car.i called , both the sales and service manager and told them that i almost died twice in this car and i do not want it back.they both assured me they would replace the car.information redacted pursuant to the freedom of information
My vehicle has stalled twice with my children in the car due to the listed recall in which chrysler has already replaced once! this did not fix the problem and is currently at the dealer again for diagnoses because i am scared for my life to drive this vehicle. Can you please help! i was in motion going 55 miles an hour in the fast lane when the vehicle stalled for no reason. The jeep service tech has linked it back to the same fuel relay and this could be a fatal problem if not fixed. Please i have three kids and myself that could be injured if this is not addressed asap!!*dtchrysler is recalling 188,723 2011 dodge durango and jeep grand cherokee suvs in the u.s. Because of a defective fuel-pump relay inside the power module that can cause the vehicles to "stall without warning," according to the national highway traffic safety administration.the suvs are equipped with either a 3.6-liter v6 or 5.7-liter v8 engine."in the affected vehicles, the fuel-pump relay inside the totally integrated power module may fail, causing the vehicle to stall without warning," said nhtsa in its summary of the problem. "a vehicle stall increases the risk of a crash."this is part of a global recall of an estimated 230,760 chrysler suvs, including 15,898 in canada, 7,126 in mexico and 19,013 outside the nafta region.chrysler said it is unaware of any accidents or injuries linked to the recall.it added that no other vehicle functions, including airbag deployment, are affected by the fuel-pump relay.the affected suvs were built from january 5, 2010 to july 20, 2011.dealers will replace the fuel-pump relay with one external to the totally integrated power module. The recall is expected to begin on october 24. Owners can contact chrysler at 1-800-853-1403.*dt *dt
The contact owns a 2011 jeep grand cherokee. The contact stated that while in park, the keyless entry and the key fob failed without warning. The vehicle had to be started manually using the key. The vehicle was not diagnosed or repaired. The failure recurred. The manufacturer was not notified of the failure. The failure mileage was 95,717.
Starting issues - cranks but won't start.2011 jeep gc overland 4x4 5.7l hemi, 19,200 miles.bad part: "totally integrated power module" (tipm)part# rl692316ai.part is on "back order"dealer best guess is 3 to 6 wks or more - they do not know.corporate confirmed parts situation.aug 26, 2013 1st day jeep in shop.dealers now has 3 vehicles all waiting for this part.my concern is that there is more demand than parts and will the new part be upgraded to eliminate problem.dealer part cost about $1,000 plus labor if out of warranty.sept 5, 2013 now 11 days in shop with no more information on part.i hope this data will support a recall for tipm part # rl692316a used in 2011 jeep grand cherokee and other vehicles too.
August 9, 2015, left home in my jeep and drove approximately for a half mile than noted a severe smell inside . Turned around and went back home thinking that oil is leaking and burning. August 10, 2015, drove to work approximately 15 miles. At work, on the parking lot i lowered the sunvisor on the driver side and that's when i discovered the cause of yesterday's smell. There is a large burned out hole in the roof liner. I know there was a recall on this potential fire hazard in the past. It was apparently fixed by my dealership on november 4, 2014. However, it looks clearly the issue has not been resolved. At the moment, i am a bit traumatized by this apparent fire danger.thank you [xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
My 2011 jeep grand cherokee overland v8 hemi stalls while slowing down to turn onto another road, or going from highway speeds to exiting a ramp. It's been occurring for several years. I've already had the fuel pump relay recall fixed twice, and my jeep still stalls out almost on a daily basis. It turns out chrysler issued a recall (t36) for 2012-2014 jeeps with alternator issues; however the information i have read on the recall sounds a lot like what is happening to my jeep. 2011 jeep gc overland should be included in this recall.
The push start button has issues starting the engine. There has been a recall for this and the issue still persists. The only way the dealer will fix the issue is if the problem is seen 1st hand and occurs for longer then 8 seconds. I have paid for multiple rental cars and spent multiple hours at the dealer to have this issue fixed and it keeps recurring. Something needs to be done to fix it without re-occurrence. My final point is that yesterday when dealing with this issue my car started after its second try, i then drove onto the street and the engine shut off and the brakes locked up. Luckily there was not any cross traffic because it could have caused a serious accident on a busy street with my daughter and myself in the car. This hse risk has caused me to be very concerned about the drivability of my vehicle and something needs to be done asap!
Bad alternator at 94k miles. Vehicle had trouble starting, found an open recall on the fuel pump relay, but issues persisted and electrical components began to fail intermittently and battery light came on with a whine in the engine.discovered a 2014 recall on 3.6l,v6 engines but in checking vin min does not fall into this category??
In june 2012 my vehicle began giving problems starting after several days back and forth to the dealer i was told my vehicle needs a pcm. The pcm was ordered and replaced but the problem still exist. I was then told the tipm had an issue. The tipm was replaced and the vehicle seems to be working as far as the issues starting but i kept having problems with the vehicle shutting off while driving. Months and moths went by with me having this issue until they placed a device on my vehicle to record what's happening. After keeping my vehicle for a whole day to remove the device, a week later they said it did not record anything because it went dead. However, i was told to bring the vehicle back in for them to check spark plugs, transmission, and other things i did so and the problem went a way for couple months only to come right back. Right now i am right back at square one with the vehicle giving a hard start and the vehicle shutting off while driving. Something needs to be done about these vehicles. They need to be overhauled.
The dash board lit up and could not start the car. Electrical in the car while drivingwas like a christmas tree on the dash board. Found that the totally integrated power module was no good. Also found out only some cars are covered under the recall not all.
The contact owns a 2011 jeep grand cherokee. The contact received a notification for nhtsa campaign number: 14v391000 (electrical) and nhtsa campaign number 14v530000 (electrical system). However, after contacting the dealer and manufacturer on multiple occasions the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time to receiving the parts could provided. The contact had not experienced a failure.
The contact owns a 2011 jeep grand cherokee. The contact received a recall notification for nhtsa campaign number: 14v530000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
The contact owns a 2011 jeep grand cherokee. The contact stated that the vehicle was at stand still, when he was unable to start the vehicle. The vehicle was not drivable. The vehicle was not diagnosed nor repaired. A dealer was not contacted. The manufacturer was not informed of failure. The vin was included in nhtsa campaign number: 19v813000 (electrical system). The failure mileage was 103,000.
The contact owns a 2011 jeep grand cherokee. The contact stated that the vehicle would not immediately start. The vehicle was taken to the local dealer fred beans chrysler located at 858 n. Easton rd, doylestown pa 18902, who diagnosed that the fuel pump relay was defective and needed to be replaced. The fuel pump relay was replaced however, the failure recurred. The contact indicated that the vehicle was included in the nhtsa recall campaign number: 19v813000 (electrical system) however, the part needed to repair the defect was not available. The contact stated that an old part was installed but, had already failed twice. The contact indicated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified. Vin tool confirms parts not available. The approximate failure mileage was 126,000.
When stopped trying to start the engine, push button starter will not start the car. Have to turn the switch to get a restart. Sometimes takes several tries. Have had engine not cut off when button pushed. Had to repeat several time to get engine to stop.
The contact owns a 2011 jeep grand cherokee. The contact stated that after numerous attempts the ignition started. The failure was intermittent and became progressively worse over a period. The vehicle was taken to an authorized dealer, who stated that the totally integrated control module needed to be replaced. The vehicle was in the process of being repaired. The manufacturer was not notified of the problem. The approximate failure mileage was 36,000. The vin was unavailable.
Jeep gc2011 stalls whiling driving.ongoing since 2012;mechanics have done a lot of service and repair very costly out of my pocket expences but has not fixed the stalling.says it maybe the alternator, throttle or ignition problem. The 2011 model should be included in the chrysler recall #t36 (nhtsa #17v435).
My 2011 jeep grand cherokee began stalling while driving in december 2014. These occurrences have been documented by the dealership four times. It has always stalled while driving at speeds higher than 50 mph. It has stalled on the freeway 2 times and i have been spared a serious traffic collision due to light traffic conditions. The vehicle never throws a code when it stalls. There is nothing the service department can do for these "phantom" occurrences. The tipm has been replaced since that can sometimes be the issue. However, the stalling continues. I have researched this stalling issue and there are others with the similar problem. What will it take before chrysler addresses this life threatening problem? currently, my vehicle is back at the dealership for this problem. I am not looking forward to picking up my vehicle since the problem is always looming like a black cloud over my head.
2011 jeep grand cherokee - tipm went out at 59,000 miles.no longer under warranty.this part is integral to the working of the car-air bags, accessories, dash, fuel pump, etc.according to the dealer, this part is on back order and they do not know when it will become available.they currently have several vehicles there that have been waiting longer than 6 weeks.according to an internet search, this is a wide spread problem and chrysler has yet to recall or accommodate owners.this is a safety issue!!!!!
Difficulty to start the vehicle and is related with the tipm.
The contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v879000 (electrical system, interior lighting); however, the part for the recall repair was unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. Parts distribution disconnect.
The contact owns a 2011 jeep grand cherokee. The contact received recall notifications for nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic) and nhtsa campaign number: 14v391000 (electrical system); however, the parts needed to repair the vehicle were unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The car will not start.the car will crank as if it is about to start and then will not start.after some time, it may start and then appears like fuel was not getting to the engine and then stall.then when i try to start it again, it would not start.my mechanic tells me it is the tipm.complaints with the tipm for the 2011 jeep grand cherokee is a well known issue.feel free to look it up on various online forums.even the service departments at the jeep dealership knows that tipm is a common issue with the car.please initiate a recall of the 2011 jeep grand cherokee for this problem.the tipm controls the power / switching / communications amongst various parts of the car.it is extremely dangerous for anybody to drive this car with a faulty tipm.thank you.
The contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign number: 19v813000 (electrical system) however, the part to do the recall repair was unavailable. Granger motors (1708 sycamore st, granger, ia 50109) was contacted and confirmed that parts were not yet available for the recall remedy. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
At first would not get any response when the start button was depressed, this would happen mostly in the morning and few times during the day (changes out the batteries in the handsets twice and of course blamed the wife that it was her!!!). This past few weeks (since sept.) the engine will crank for a few seconds but will not start, this is mostly in the morning but has happened to my wife during the day.it has now started to leave here stranded and once 'die' on her on the hwy!!! i drove the gc to our dealer ( had to rent a car to get back home) and after a $110 service charge was 'informed' that it would need to have the tipm replaced at a cost of over $1300. And would have to wait 6-8 weeks as the tipm is on back order nation wide because of so manyfailures!!!!! the technician stated they have 24 on backorder. And if i had an issue to call chrysler!!!this is clearly awide spread defective critical component (tipm)that can fail at anytime (multiple times!!!) and dangerous if it fails on the road.
The contact owns a 2011 jeep grand cherokee. The contact stated that the entire drive train needed to be replaced. The contact also stated that the gear was in drive position, but began to reverse while the gear was still in the drive position. The vehicle was constantly stuck in eco mode. The vehicle was taken to a dealer where it was diagnosed and repaired several times. The failure was persistent. The manufacturer was notified of the failure. The failure mileage was approximately 60,000.
The contact owns a 2011 jeep grand cherokee. The contact stated that while driving at 55 mph, the vehicle stalled without warning. The contact received recall notification for nhtsa campaign number: 14v530000 (electrical). The vehicle was taken to the dealer. The technician diagnosed that the tipm needed to be replaced. The contact indicated that the tipm was previously replaced 5 months prior to the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 70,000.
Chrysler recall # p54 regarding totally integrated power module was applied to my vehicle. It totally shut off while driving on 3 separate occasions prior to the so called "fix" via p54. My vehicle shut down while driving home last nite. Each time the vehicle has shut down, it has happened whilst breaking and coming to an intersection. This was the same as last nite in which the vehicle shut off while i was cornering through an intersection. Battery is fine, fuel is full, i change the oil every 4,000 miles or less and rotate the tires every 6,000 miles. This tipm is a real problem. Shutting a vehicle down while motoring is extremely dangerous. I sincerely hope the nhtsa takes action on this before lives are lost.
The contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v879000 (electrical system, interior lighting). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 05/19/17*lj*as
My jeep would not start. I checked online and found many people had the same problem however some said that when they got the vehicle to start it would suddenly quit running while driving. I brought the vehicle to the dealer who explained that the electrical connection to the fuel pump was the problem and that they would have to replace the tipm. The service writer said that this problem was more prevalent on the 2011 model. If it is true that this is a defective part and that the fuel could shut off at any time, this certainly seems like a safety issue.
The car will stall/won't turnover when you go to start it.
Vehicle dies from no reasons, also fails to start at times.
The fuel pump recall of the recall is absolutely ridiculous.i have already filed one complaint about this issue and went on deaf ears.i have been complaining about this problem to jeep and dealer for years and they just tell me that they will not issue recall for a car that is ten years old.the first recall was a joke and the cheapest fix i have ever seen and of course it did not work and here we are again.the real problem with the jeep is the tipm module and this whole part needs to be recalled.too many lives are at risk for jeep to try another patch job this time around.jeep could re-engineer the tipm and fix all these cars very easily but no one will force them to do it.please help! i am tired of risking my familys life over not holding jeep responsible for the safety of their vehicles.i have been sent a recall notice (2nd attempt at recall) but they say they have no fix for the problem yet, or in other words they have not come up with one cheap enough to suit their needs.it is time to make jeep recall the tipm module and fix this issue once and for all and it would not even put a dent in any jeep profits but yet we have to risk our lives since the nhtsa will not do anything to jeep.starting to become a boeing like problem with car manufactures.i have been on hold with jeep for 2 hours and they safety recall website does not work half the time which is really concerning.please help!
1. None of the controls on the steering wheel work.i cannot use the controls to change channels on my radio or increase / lower the volume. I cannot use the telephone hands free controls when trying to make a phone call... 2. All of the interior lights inside the vehicle stopped working. Regardless of what car door is opened 3. Light came on saying traction control was off. The light was a picture of a car with two squiggly lines behind it.i tried pressing the traction control button on the dash board panel alongside the steering wheel heater button. But it would not work.4. My windshield wipers will not turn off (have to remove the fuse in order to stop the wipers).i tried squirting the windshield washer fluid --- but it will not work.my rear window wiper will not turn on.... Even though i tried to turn it on several times.5.i have no turn signals. They would not come on no matter how many times i flipped the lever up or down.major safety issue6.my horn does not work - major safety issue7.my headlights will not go to high beam even though the dial is set to auto.not to mention my windshield was defective and had to be replaced (leaks lots of water when raining)replaced --- steering control module (part # 1he80hl9af)- according to northwest jeep in beaverton oregon that was the issue -notdid not fix a single issue totally integrated power module (part # 68244852aa) - according to other complaints, this part also needs replaced (seems that part of th tipm was replaced - the whole unit should have been replaced.)we are extremely upset anddispleased with chrysler.... For the poor quality of the parts they used when building my 2011 jeep grand cherokee overland.we bought this 2011 jeep grand cherokee overland in june 2015 and for being 4 years old, it should not being having all these problems!!!
The contact owns a 2011 jeep grand cherokee. The contact received a notification for nhtsa campaign number: 14v530000 (electrical system). However, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Vehicle would not crank over when attempted to start.after several attempts, vehicle eventually started.flash updates were previously performed on the vehicle to address this issue; however, updates did not prevent issue.dealership diagnosed problem as faulty tipm.tipm replaced.
Unableto use remote entry and,start-message unable to locate key-have to usemanual entry system etc. Dealerfixed same day.now approx. One year later with only 8,550 miles unable to do again same type problem but more so-we were taken bothset of keys to unlock doors and to start -then would not do either back to manual.dealer service said 10 days -to 2 weeksto replace -now after checking with dealer after 2 weeks we were advised up to 1 month more due to backlog.
The contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign number: 19v813000 (electrical system) however, the part to do the recall repair was unavailable. The contact called south point dodge chrysler jeep ram service (5210 s ih 35 frontage rd, austin, tx 78745, (844) 496-4411) where it was confirmed that the part was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. Parts distribution disconnect.
Mientras la guagua se encontraba en movimiento comenzo a fallar. Me estacione y la apague y despues no prendio. La lleve en grua al mecanico y me informo que es el alternador. En menos de doce meses tengo que comprar otro alternador.while the guagua was on the move, it began to fail. I park and turn it off and then i don't turn it on. I'll take her in a crane to the meccanic and i'll know she's the alternator. In less than twelve months i have to buy another alternator.
The contact owns a 2011 jeep grand cherokee. While driving 55 mph in the far left lane, the vehicle began to shake violently while everything in the vehicle malfunctioned and stalled. The contact had to coast the vehicle over to the shoulder where it crashed into a ditch. There was smoke coming from the alternator and the battery warning light illuminated. The air bags did not deploy. The contact sustained no injuries. There was no one else involved in the crash. No police report was filed.the contact called tempe chrysler jeep (7975 s autoplex loop, tempe, az 85284 (480) 496-4000) where the contact was denied diagnosis and repairs. The contact mentioned that nhtsa campaign number: 17v435000 electrical system) was related to the failure but year vehicle was not included. The manufacturer was not made aware of the failure. The contact mentioned that there was a recall the failure mileage was 80,100. *dt
On 1/22/20 i spoke with asma at fca regarding an issue my jeep grand cherokee is having with a fuel relay recall (nhtsa recall number 19v-813). I informed asma that my jeep has stalled without warning several times while driving- several of the times were while i was driving at high speeds on the highway. I was informed by asma that there is not a permanent fix, however because i was experiencing issues, i could take it to my dealership for a temporary fix. On 1/22/20, i took my jeep to the dealership to have the temporary fuel relay part placed on my vehicle. While at the dealership i was warned that since the part is only a temporary fix, they could not estimate how long it would be before i experienced issues again. On saturday, 2/1/20 while making a left turn my jeep once again stalled without warning while in front of oncoming traffic. Of note, when the engine stalls while driving it also causing the power steering to go out. So during this particular instance on 2/1/20 when the engine stalled without warning while making a left turn, i was forced to drive up over a curb to avoid getting hit due to vehicle deceleration and loss of power steering. All of this has been determined to be a result of the faulty fuel relay recall. I filed another complaint with tasha atfca recall department on 2/3/20. Per tasha, she states that she is going to have a case manager review my case and contact me in 1-3 business days. When i questioned tasha about the saftety of my vehicle, she suggested that i purchase a rental vehicle. When i asked if i would be reimbursed by jeep and/or fca, she stated that i would have to submit a claim for possible reimbursement. I cannot afford to rent a vehicle until this issue until a permanent fix is determined by fca as it could be months. Stalling while driving is a huge safety risk.
I've been researching online of similar problems and it all point to the (tipm). My car does not start, and when it starts, it stalls right away. The truck even stalled while running, luckily i was going less than 35 mph with very little traffic, i could only imagine if this could have happened while i was driving on the freeway going like 60 mph. I drive with my wife, 2 children and a newborn and do not want to put their lives at risk because of this issue going on for a while and nobody seems to do anything about this. Now for some reason something is draining my battery, i already replaced 2 new batteries and the problem still persists. I cant take it to the dealer because its out of warranty and it seems to be too expensive to fix, and im someone that lives by every paycheck and still barely affords to pay this truck with a very serious issue. This really needs to get reported to chrysler jeep and needs to immediately be put on recall. My wife does not want to get on the jeep grand cherokee anymore due to all of these issues and complaints going on. I just don't know who to go to.
Totally integrated power module is going out on multiple jeep vehicles.the tipm controls lights, horns, wipers, air bags, etc.when the part quits working, it causes multiple issues with the vehicle.the vehicle will not start, which can leave the owner stranded.the wipers, horn, etc., just turn on, which could cause an accident.and, the air bags may not deploy if in an accident.the tipm is on national back order, which means waiting weeks for repair and chrysler is refusing to pay for a rental car for the owner.and, will the replacement last longer than the original?the vehicle needs to be recalled and replaced.
Jeep having trouble starting. Push start seems to be failing, causing the vehicle to not properly start
The contact owns a 2011 jeep grand cherokee. The contact received a notification for nhtsa campaign id number: 14v047000 (fuel system, electrical system) and stated that the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was not notified of the issue. The contact had not experienced a failure.
I received notice by mail in december that my 2011 jeep grand cherokee had a recall (p36 sun visor wiring) and there was a risk of fire due to a wiring issue. I immediately took my car to dadeland dodge chrysler jeep in miami, fl to get the recall fixed. My car was at the dealership for about 24 hours being repaired and the next day i was called to go pick it up because the recall had been done and the car was good as new. Fast forward to tuesday, april 14th and i am driving and stopped at a red light. My car filled with smoke and i could not breathe in the car. I had no idea where the fire was coming from so i started opening all the windows and noticed there was a fire by the sun visor. All of the electrical functions on the center console and the steering wheel had disabled and i was unable to open the sunroof to let the smoke out. I had to pull over, turn off the car and truly feared for my life because the car had filled with smoke and the sun visor was completely burned. The fire could have burned me had i been on a highway and unable to stop. I think it's incredible that i did my part, took the car to get the recall fixed, and was returned a car that was clearly not fixed. This fire could have severely injured me and i no longer feel safe driving this car. This model car has had several recalls, including one involving the breaks, and to be honest, i just do not feel safe driving it after what happened to me. I simply want back what i paid for this manufacture defected vehicle.
The contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign number: 19v813000 (electrical system). The contact stated while driving at various speeds, the vehicle shuddered and stalled. The contact restarted the vehicle and the vehicle worked as designed. Additionally, the vehicle was leaking engine oil onto the transmission. There were no warning lights illuminated. The vehicle was taken to an independent mechanic and it was suggested that the battery, alternator and a faulty emc regulator needed to be replaced. The contact called three rivers chrysler jeep dodge ram (2633 w liberty ave, pittsburgh, pa 15216, (412)343-1200) however, the vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was 130,000. Invalid vin.
The remote start on the jeep starts but does not run. I was told the tipm was bad in it and cuts off fuel to the jeep and also causes the ar bags not to work, also controls alot of other electrical parts on the jeep. I feel jeep should have already had a recall on this part as they know there are numerous problems anad they are putting people in danger while driving. I undertand there are so many bad they are on back order for "several months". This is not fair to the consumer to be placed in this kind of danger, nor not be able to get the part for over several months.
The contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v879000 (electrical system, interior lighting). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Tried to start the jeep in the morning and it would crank but not turn over and start. Called the jeep dealership and had it towed in. After they checked it they said a tipm unit went bad and may take days to months to get a new one and would cost $1300. The vehicle is under 3 years old and i found several hundred other persons having the exact same problem in different states. I would request an inquiry into this issue and see if a formal recall is in order. Thank you in advance for any help you could provide.
The contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign number: 19v813000 (electrical system). The contact stated while driving at an undisclosed speed and making a right turn the vehicle stalled without warning. The contact restarted and drove to the residence. The vehicle was not taken to be diagnosed nor repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was 87,000. Vin tool confirms parts not available.
It all started with what we thought was a bad key fob. After about 3 trips to the dealer they finally suggested that we replace the key fob. That seemed to take care of the problem for a little while then it progressed to not starting on the 1st, 2nd, and sometimes 3rd try. It just kept getting worse until it might take up to 10 tries before it would fire up . Then it got to when it would start it would immediately die. About 3 weeks ago my wife was leaving the driveway of our house and the thing just quit while she was going through the gate. I'm just thankful that she wasn't on the highway at speed when it happened as she had our young son with her as well. About 2 days later the battery was dead when my wife got in to leavework. As i was away from home working and she needed a vehicle she took it back to the dealer(don marshall chrysler in somerset,ky.)where they proceeded to install a new battery at the rip-off price of over $300.00!!about a week later i figured out why the battery had went dead so quickly. I drove it to my in-laws house and when i got out of it i heard the fuel pump continuing to run even after the engine had been shut off. My wife apparently hadn't noticed the sound of the fuel pump running when she had parked it that morning to go in to work and it had ran all day until it killed the battery. Had it at the dealer yesterday (not rip-off don marshall chrysler) and they diagnosed it as a faulty fuel pump relay switch. (duh) i told them what it was before we took it to them. They said that until they could get the part to fix it with that i could just tap on top of the tipm to get the fuel pump to shut off.( i had been taking the battery cable off to get it to stop.) when we got it home, sure enough, i tapped the tipm and it immediately shut the fuel pump off.well guess what? yep......the [xxx] thing wouldn't start at all this morning!!information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The contact owns a 2011 jeep grand cherokee. The contact stated while driving approximately 5 mph, the vehicle stalled. The contact stated that the forward collision warning off (fcw-off) light was illuminated. The vehicle was taken to galeana chrysler dodge jeep ram fiat (14375 s. Tamiami trail, fort myers, fl 33912) however, the vehicle was not diagnosed or repaired. The contact stated upon investigation, found and associated the failure to nhtsa campaign number: 19v813000 (electrical system). The vehicle was repaired however, the failure persisted. The manufacturer was informed of the failure and informed the contact that no assistance would be provided. The failure mileage was approximately 44,000.
The car would turn over but not start.
Vehicle will not start.apparently all of the 2011 suv jeep grand cherokees have the issue with thetipm. The part will cost me over a thousand dollars to repair and the part is on backorder.in the meantime, i have no transportation to get to work.i have bad knees and a bad back and cannot continue taking the bus.i am a teacher and have been late getting to school for the past 2 weeks.
The contact owns a 2011 jeep grand cherokee. The contact stated that the vehicle failed to start. The contact attempted to start the vehicle several times before it finally did so. The contact also mentioned that the battery was being drained so the fuel pump fuse had to be disconnected.the vehicle was taken to the dealer where the contact was informed that the passive entry module needed to be flashed. The vehicle was repaired but the failure recurred. The vehicle was taken back to the dealer who stated that the total integrated programming module needed to be repaired. The manufacturer was notified of the failure. The approximate failure mileage was 36,000.
The contact owns a 2011 jeep grand cherokee. The contact stated that while driving at various speeds, the accelerator pedal was depressed however, the vehicle failed to respond. There was no warning lights illuminated. The contact then received notification of nhtsa campaign number: 19v813000 (electrical system) however, the part to do the repair was unavailable. West hills chrysler jeep dodge ram (900 w hills blvd, bremerton, wa 98312) was contacted and confirmed that the parts were not available for the recall remedy. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.the manufacturer was not made aware of the failure. The failure mileage was unknown. Vin tool confirms parts not available.
The contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign number: 17v572000 (service brakes, service brakes, hydraulic) and 19v813000 (electrical system) however, the parts to do the recall repairs were unavailable. The contact called city auto park (4395 us-130, burlington, nj 08016, (888) 289-4816) where it was confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The contact had not experienced a failure. Parts distribution disconnect.
2011 jeep grand cherokee.consumer writes in regards to dealership has not tried to remedy recall defects.the dealer informed the consumer, the parts were not available. The consumer referenced recall numbers 14v391000,14v530000 and 14v154000.
The contact owns a 2011 jeep grand cherokee. The contact received a notification of nhtsa campaign number: 19v813000 (electrical system) however, the parts to do the repair were unavailable. Hayes chrysler dodge jeep ram of gainesville(3115 frontage rd, gainesville, ga 30504) was contacted and confirmed that the parts were not available for the recall remedy. After receiving the letter, the contact stated that while traveling at 60 mph,the vehicle began to lose power without warning;however,the vehicle quickly regained power and resumed normal operation.the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair.the manufacturer had been notified of the recall on two separate occasions. The first time he contacted the manufacturer he was informed that the parts were not available. The second time he called the manufacturer he was informed that the parts had shipped to his local dealer and that parts were available. The failure mileage was approximately 35,000. Vin tool confirmed parts distribution disconnect.
The contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign number: 19v813000 (electrical system) however, the part to do the recall repair was unavailable. The contact called lake wales chrysler dodge jeep ram (21529 us-27, lake wales, fl 33859; (863) 676-0733) where it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
There were (3) electrical failures leading up to the complete electrical and engine system shutting down while driving. Electrical failures started with key and key fob not functioning, which caused vehicle to be inoperative until win module was replaced.the major safety concern occurred when vehicle completely stopped functioning while driving 40 mph. All headlights and electrical system shut down, power steering disabled, brakes locked, engine dead.hazards wouldn't work and this was a major safety concern when vehicle is stuck in the middle of the road, with no lights and it was late in the evening and very dark.
2011 jeep grand cherokee.consumer writes in regards to totally integrated power module recall.the consumer stated the recall letter stated the parts were not available.however, the letter stated if a failure had been experience to submit documentation. The consumer submitted the required documentation . Chrysler informed the consumer because she had a third party extended warranty with a $300 deductible that chrysler would only reimburse $50 for the totally integrated power module. Chrysler's rationale for the reimbursement amount was the following: in the same visit thetotally integrated power module was repaired, the consumer had a door repaired, which cost $200 and a $30 car rental was listed on the original receipt.
The contact owns a 2011 jeep grand cherokee. The contact stated that while driving at various speeds, the vehicle stalled without warning. On one occasion while driving at 50 mph, the vehicle stalled without warning and damaged his front passenger tire. The contact took the vehicle to an independent mechanic and had the tire replaced. Upon investigation, the contact discovered that the vehicle was included in nhtsa campaign number: 19v813000 (electrical system) however, the part to do the recall repair was unavailable. Mancari's chrysler dodge jeep ram (4630 95th st, oak lawn, il 60453) was contacted and confirmed that the parts were not available for the recall repair. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair.the manufacturer had been notified of the failure and instructed him to take the vehicle back to the dealer for an inspection. Once the vehicle was taken back to the dealer, the dealer was unable to duplicate the failure. The failure mileage was unknown. Vin tool confirms parts not available.
I was driving down the freeway at around 6:40am in the dark when sensors in my vehicle started flickering on/off, then the ambient lights inside the vehicle started flickering on/off before shutting off, then the stereo went out, then the headlights shut off, and then the entire vehicle shut off. There was no warning light that the battery was low before all of this happened. The repair shop the car was towed to said the battery was dead and wouldn't hold a charge. When they tested the alternator after replacing the batter, it was found to have zero output.
The contact owns a 2011 jeep grand cherokee. The contact received a notification of nhtsa campaign id number: 14v530000 (electrical system) however the part was unavailable to perform the repair. The manufacturer was not notified of the delay. The contact had not experienced a failure.
The contact owns a 2011 jeep grand cherokee. The contact was informed that the vin was included in nhtsa campaign number: 19v813000 (electrical system). The contact stated that the vehicle was at stand still and was unable to start. The contact stated no warning light was illuminated.the contact stated that landmark dodge chrysler jeep ram (located at 6850 mt zion blvd, morrow, ga 30260) exceeded a reasonable amount of time for the recall repair. The manufacturer had not been made aware of the issue. The part was not available for the repair. Parts distribution disconnect. The failure mileage was 101,000.
My jeep failed to start on the first 4 attempts. This was one of the many times it has failed to start. My service tech told me it needs a tipm, total integrated power module and that they are know by jeep to be defective and jeep needs to recall these before there are anymore accidents. I was also told it will take weeks for a replacement tipm due to the demand of the bad ones being replaced. I was also told this is around a $1300 repair. I bought a extra 5 years warranty and now need to get a rental and have it fixed before it leaves me stranded along the road.
Our 2011 jeep grand cherokee has been stalling while driving.in the last 2 months it has shut off at least 1-2 times a week, for about a total of 8 times.fuel pump relay was fixed in 2014 but we think this is the problem again.other electrical issues like keys not recognized are also happening but the car shutting off in the middle of an intersection is alarming.this has happened at least 3 times.the car has always stalled in the morning as my husband makes his way to work.my husband reports it happens often as he is trying to turn and driving on a street.he is currently risking his life driving this car to work.
The contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign number: 19v813000 (electrical system). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact contacted the dealer but was informed by the dealer that there was a waiting list since they only received one part for the recall repair per month. The contact had not experienced a failure. The manufacturer was made aware of the issue but provided no assistance. Parts distribution disconnect.
Vehicle refused to turn over, service 4x4 and engine light on.brought to dealer replaced fuel pump. Returned to me with service 4x4 and engine light on, slid down on hill no 4 wheel drive. Returned to dealer 4 weeks later transfer case replaced car jump into 4 wheel low while i was on highway almost put me thru windshield. Back at dealer over 1 week the do not know the problem and stated no one on their country wide database has this problem. I was told today that jeep headquarters wants all reports sent to them to assist repair. I purchased this car used in october and have not driven it more then 1 week. I have a huge payment and huge rental bills i did file a case with jeep customer but no help.
After reading many other complaints i see that my vehicle seems to also be suffering from a faulty tipm. My first attempt to start the car most days is met with what seems to be a lack of fuel but every other attempt to start the car the same day is successful without incident. There is no consistent time, speed or temperature related to what happens when the car is traveling.the dashboard lights up, radio, a/c, turn signals and headlights turn off and seat belt alert sounds.only once has vehicle lost power briefly.when i first purchased this vehicle in 2012 the dealer cold not find the source of the problem.now it is happening much more frequently but before i take it to the dealer and pay for the tipm i want to verify that it is a recall item.another issue that began recently is the front passenger door would not close if opened from the inside unless we pull the exterior handle twice.i was told that this was not covered and would cost around $600.
The contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign number: 19v813000 (electrical system) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact called chapman chrysler jeep located at 930 auto show dr, henderson, nv 89014, (702) 558-3000, and it was confirmed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available.
The sun visors on the passenger side caught on fire the lining was burned, the compass on the dashboard was out as well. Also i have been having a problem with the driver airbag light it has been turning on and off for the past 3 years. I have taken it multiple times to the dealership service to get fixed and they are unaware of the problem. It is a safety issue because if i was to get in an accident the airbag will not deploy.
The contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v879000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign numbers: 19v813000 (electrical system) and 15v879000 (electrical system) however, the parts to do the recall repairs were unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that the parts were not available. The contact had not experienced the failures listed in the recalls. The vin was not available.
Fcw (forward collision warning) light went on and the engine killed, while in full motion, causing total loss of power steering and control. This has happened while stationary at a stop light and in motion.
The contact owns a 2011 jeep grand cherokee. The contact received a notification for nhtsa campaign number: 14v530000 (electrical system) and stated that the part needed was unavailable to repair the vehicle. The dealer was unable to inform the contact when the part would become available. The manufacturer was not notified of the issue. The contact had not experienced a failure.
I am having trouble starting the engine.it usually takes several attempts before the engine actually starts.the check engine and electrical problems lights are lit during attempts to start the engine.
The alternator failed without warning, catching on fire, rendering the vehicle undriveable and in need of at least a complete replacement of the ecm, alternator, ad battery, along with any repairs or replacements of wires or parts melted.it all happened within 5 minutes and miles from home. The vehicle was in motion on a highwayall of the maintenancewas done on time as well as a full vehicle inspectiion just a couple of weeks earlier.i could have been seriously hurt or killed.
The contact owns a 2011 jeep grand cherokee. The contact stated that while driving approximately 45 mph, the vehicle stalled without warning. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The vin was included in nhtsa campaign number: 14v530000 (electrical system). The failure mileage was 35,000.
When the jeep was started it would not shift into gear. Also the car could not be turned off. All of the the warning lights on the dash were also on. So the car was left with the engine running but nothing else working. The cooling fan for the engine would not work so the car started to over heat. I called the dealer and asked for suggestions on how to turn off the car. The response was to take off the battery cable. The battery is under the seat and can not be removed with out tools. At this point the car over heated and was pushing out coolant onto the ground. I finally had to open the fuse / relay box in the engine compartment and start pulling relays until the engine turned off. I had no other way of getting the engine to stop running and the fear was something would get hot enough to catch on fire. All of this resulted in over $1600.00 dollars in damage.
This is the second time in six months that i have had a major problem with my key fob affecting my engine.i am afraid this may be an ignition switch problem but the dealer keeps telling me it's the key fob battery.the first time my car would not start and the engine was dead.they replaced both key fobs 6 months ago and told me they were defective.this time when i pushed the button the engine made a screeching rattling sound, the engine light came on and the car would not turn off.eventually it did and i tried it again and the same thing happened.the car was towed 30 miles to the dealer and they told me the key fob battery needed to be replaced. I asked the service technician if their computer showed that my engine light came on and he agreed but told me that they could not find the problem, other than the key fob battery.i told them both key fobs were new.i have only had this car for 3 years and it only has 11,605 miles on it.how on earth can a key fob cause engine problems?i may not be an expert on cars but i'm not stupid.i believe it may be something to do with the ignition.i hope jeep fixes this before there are any accidents or deaths.i now feel i am forced to purchase an extended warranty for over $2,100.00 because i'm afraid of what might happen when my factory warranty expires next month.i don't think i would ever buy a new car again.the old ones seem more reliable.i am afraid to drive this car now, knowing it has electrical issues that the dealer can't seem to find the reasons why.key fob battery?i find this very hard to accept.i would like the old key ignition - i don't trust these push button ignitions.my 2011 jeep is still at the dealer but they have told me it's ready for pick up.
The contact owns a 2011 jeep grand cherokee. While driving at unknown speeds, the headlights, windshield wipers, and instrument panel illuminated. The check engine warning indicator also illuminated. The vehicle was taken to a dealer, but was not diagnosed or repaired. The vehicle was still at the dealer. The manufacturer was not made aware of the failure. The vin and failure mileage were unknown.
The contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign number: 19v813000 (electrical system) however, the parts for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Stateline chrysler jeep dodge ram fiat dealer. Located at 800 gold hill rd, fort mill, sc 29708, was contacted by phone and it was confirmed that the parts were not available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
I was driving and my eyes started burning then smoke was coming out of the visor. Then there were sparks and small flames from sunroof. It almost caught my hair on fire. I had the recal wiring replaced in july and this happened august 30, after recall completed.
Vehicle has completely shut down while driving 5 times in the recent past. 1x19 oct; 2x31 oct; 2x7nov. The vehicle completely shuts off while driving. This is very dangerous as all power is lost for breaks, steering, and obviously no acceleration. Chrysler safety recall p54 has been applied prior to these issues. Dealer and chrysler are charging me customer (at my expense) to flash new software files on the vehicle computers. I sense this is very likely a much broader safety issue and am hoping our government (nhtsa) officials will investigate before someone is injured as a result of this.
The engine dies quickly after start, the horn, door locks, and windshield wipers start randomly.
Stop at a gas station went to start vehicle would not start made some clicking noises open the hood smoke coming from the alternator ,alternator was extremely hot had vehicle towed come to find out alternator went to ground burned up the computer in the vehicle.was told 2011 models have been recalled for alternators doing this very thing, dealer told me there was no recall on my vehicle for the alternator but other 2011's have been recalled for the alternator.my mechanic said the vehicle could've started on fire from it going to ground the way it did. Was at the gas pump could've turned into a major issue at a gas station. Vehicle is still at the shop have in the computer replaced today no documentation on it yet
The contact owns a 2011 jeep grand cherokee. The contact stated that the vehicle stalled intermittently without warning. The vehicle was serviced under nhtsa campaign number: 14v530000 (electrical system) and nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic); however, the failure persisted. The vehicle was taken back to the dealer for diagnostic testing. The dealer was able to diagnose the cause of the failure. The vehicle was not repaired. The failure mileage was 67,724.
Having electrical problems, door locks, air conditioner
Engine did not start.
When cranking my vehicle it begins to stall and sounds as if it is flooding. It continues to do this until i can get it to turn off. The stalling is continuous. When i took my jeep to the dealership they informed that the problem i am experiencing is due to a defective totally integrated power module, or tipm. This defective part is the cause of the problems i'm incurring with starting my vehicle and it's stalling. While researching the issue i learned that the tipm can "prevent the fuel pump from shutting off properly, cause headlights and taillights to shut off, and can cause random and uncontrollable activity of the horn, windshield wipers, alarm system, door locks, and airbags."
Tipm failure. It was very costly and a burden to fix. Chrysler needs to recall this part.
When you push the start button it doesn't start but if you push it 3 to 4 times after hesitation it starts as long as you pull your foot away from the brakes but a mechanic told me that he hears the fuel pump coming on and staying on even though the car isn't running.i called chrysler on monday the 15th of september and according to them and the local dealer i had to pay to repairs and it sounded like a tipd problem or a fuel pump or this or that but i had to bring it for them to look at and they willgive me an estimate.i have a government vehicle to drive to work and back and i had to depend on other people to get to places and use the jeep when i have to yet it takes a few minutes to get it starteduntil i can file a complaint after all the vehicle has low mileage and sounded like a defect.thankfully i heard on the national news yesterday that they are recalling the 2011 jeep grand cherokee for that same problem and after reading other complaints on the same year vehicle it was like seeing a carbon copy of my complaint.what happened to me and my children when the jeep stalled on camp kanata rd. In wake forest, nc will not be forgotten.it frightened me mainly for my child.she was worried that we were going to be hit from the rear when the jeep stopped suddenly only 100 ft. From leaving the driveway of camp kanata.we thought we had a flat tire or that the vehicle will not start again but again thankfully we weren't hit.
I received a notice of a recall in november of 2019, i have called the nhtsa and my local jeep service department numerous times and left my name and address/phone number to be notified when the part will be available.i have put myself on a preferred list to be call immediately when it becomes available.i am told again and again that there is no part.this is ridiculous when my car could stall without warning and could increase my risk of a crash. My car continues to run as if it is chugging.
The jeep has a faulty tipm which controls the whole car. It would not start just turns over. I had it towed in for repair and they told me it was something other than the tipm. And that they had fixed it. It has happened many times since and they keep saying they fixed it or that they cant find anything wrong because it works when its at the shop. Now i have it in for the same problem and they admit its the tipm. The car is no longer under warranty and i have to pay for it. The problem is their are no replacement tipms because the hole nation is having this problem and they don't know how to correct the tipms. They have told me they don't know when they will be able to make new tipms that work properly. Some people have had their jeeps turn off while driving, others have had it turn on while it sits in the garage. This is so dangerous something has to be done. Please help us.
The contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign number: 19v813000 (electrical system) however, the part to do the recall repair was unavailable. The contact called the dealer where it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and informed the contact that parts were on back order. The contact experienced a failure related to the recall. The failure mileage was 144,600. Parts distribution disconnect.
The jeep would not start on the first try.it either cranks and cranks and never turns over, or it turns over but never reaches a good idle state and just shuts off.after a few attempts, it would finally start and be ok until the next time i leave it alone for an extended period.i believe the symptoms i am experiencing are the same as those that have been reporting a problem with the tipm, which seems to be a very pricey item that jeep (chrysler) knows is faulty and have done nothing about.not to mention that it is also an item that is on national back order with a class action lawsuit filed as well.
While decelerating and turning the vehicle will stall and you lose power steering and power brakes.this has occurred 11 times in the past couple years and 3 times in the past month.this has occurred several times while exiting the highway and has caused me to almost crash or have someone drive into the rear of my vehicle.the event leaves no engine codes and the dealer says they can't duplicate.i put the vehicle in neutral and it will start again.this is a huge safety issue for both myself and other motoring public.
Car stalls without warning.collided with tree, major front end damage. No power steering, power brakes, no air bags were deployed, seat belts did not tension.vehicle had stalled previously and take to dealer.dealer replaced ignition coils and said problem was fixed.
Hello, i was browsing the internet after running into the faulty tipm with my 2011 grand cherokee. I purchased a certified pre owned vehicle from buhler bitter dealership in hazlet nj in late january/ feb 2014. This past friday i brought my vehicle to the dealership to have the problem looked at. In return i was given a bill for over 1,500 dollars to fix the issue. They told me the issue was not a recall and was not covered by the limited warranty i was given. Is there any steps i should take with this? i already paid and had the vehicle fixed..thank you [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
National problem!trouble starting vehicle - bad tipm.many reports of other jeep and chryslers have the same issue with this batch of bad parts.log onto any jeep forum and look around!took 25 minutes to get the tipm to start up the engine.starting trouble went away for a couple of days but is increasingly getting worse.the problem is now effecting about every third start up and has made me miss a job interview because of the lack of reliability.took the jeep to the dealer, they installed all the flash updates for the tipm - no difference after the flashes were installed.dealer said that i needed a new tipm.the crappy problem is that the part is on a 3 month back order!they are not wanting to cover this under warranty (under 3 years / over 36,000 miles) but i placed a complaint with chrysler customer service to both expedite the part and get it covered under warranty.when i called the chrysler customer servicer line, i was told that i was her second tipm issue this morning!i was told the tipm would cost me $1,000.....even if you could order the part!drove vehicle home, because i could not afford a rental car for and unspecified amount of time, and have had issues every day.last week, the jeep stalled while i was doing 45 mph on a city road.was able to coast to the shoulder with no incident, but it took about 15 minutes of continuous trial to get the vehicle started again.i will not take my wife and kids in the jeep with me until this issue is resolved.
1st the sensor for "key not detected" displayed.i had it fixed at the dealership. Shortly after, it returned but this time all the sensors on the dash lit up and the vehicle transmission dropped in gear. Almost got rear ended by a truck on the highway.the speedometer shut down and the wipers turned on. I pulled over and turned off the vehicle. Once it finally restarted, it would not get off the park gear. Finally after 4 attempts it restarted and i was able to drive home. It died in my driveway. Would not restart .i had it towed to the dealer. Its been there for approx. 2 weeks. They said they cant find the problem and have called they're techs at they're corporate head quarter's to assist them. According to many forums on line this seems to be a common problem. This should be a recall. The dealer admitted to finding a melted part. This is a costly repair that they claim my warranty will not cover! my vehicle dramatically dropped in speed while driving on a major highway. If that's not considered a safety issue and the fact that there is an obvious fire hazard with the dash or the fuse box is insane!! there is a high potential for an electrical fire to break out due to a faulty design. The vehicle is electronic and the transmission has features that changes the operation of the vehicle while driving! i would like to see anyone drive in front of a tractor trailer on a major highway and suddenly drop the transmission to 1st gear (high rpm and dramatically drops speed) and see how all of the sudden you can create a major accident like i almost did! this needs to be looked into.
2011 jeep grand cherokee.consumer writes in regards to brake booster, vanity mirror wiring and totally integrated power module recall notices.the dealer informed the consumer, the parts were not available.
2011 jeep grand cherokee stalls when i slow down entering a highway ramp of making a turn.happened three times after a recall was done to fix that issue at around 46000 miles and now just recently it happened 2x again at 96000.all recalls have been completed but there is an recall for the alternator on t36 that covers the 2012,2013 and 2014 stall and the issue was the alternator.i believe the 2011 should fall into that.
The contact owns a 2011 jeep grand cherokee. While the contact's fiance was driving approximately 30-40 mph, the battery warning indicator illuminated and the vehicle stalled. The contact was unable to restart the vehicle or shift the gear selector into neutral or park. The vehicle was towed to an independent mechanic who diagnosed that the battery was overcharged by a defective alternator. The vehicle was not repaired. Chrysler dodge jeep ram fiat of south savannah (located at 8701 abercorn st, savannah, ga 31406, (912) 925-0400) and the manufacturer were contacted by phone and informed of the failure. The approximate failure mileage was 135,920.
My vehicle have been shutting off on me numerous times while i'm driving mostly when i come off the highways few times when i first start it in the morning and recently it shut down and completely died and wouldn't start back up. The battery compartment was full of water and the fuel pump doesn't cut off. I had the alternator and battery replaced thinking that's why it died but it's still not running. I've only had this vehicle for a month.
Jeep turns off when i am driving it. This has been an ongoing problem for several years and i have explained the problem to jeep repair shop on 2 occasions now, yet the problem continues.recently chrysler recalled the fuel pump relay and stated it could cause stalling while driving. I have had the recall work performed however my car has stalled while driving it since the repair was completed. This is dangerous as the car turns off while it is moving. Once off, the power steering no longer works making it nearly impossible to turn the car until it is restarted. Many of the times this has happened have been on a freeway offramp while decelerating. I have been very lucky so far that none of them resulting in accidents yet. This problem needs to be fixed as it is dangerous.im not sure of the exact date when it started (i guessed above) but it has been several years
The contact owns a 2011 jeep grand cherokee. The contact received a recall notification for nhtsa campaign number: 14v391000 (electrical system) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. The vin was not available. Updated 09/18/15*lj
The contact owns a 2011 jeep grand cherokee. The contact stated that the alternator disconnected and failed. The vehicle was taken to the dealer where the failure was unable to be replicated. The manufacturer was notified of the failure. The contact also received notification of nhtsa campaign number: 15v879000 (electrical system , interior lighting) and the contact was unable to receive the part within a reasonable time to schedule the repair. The approximate failure mileage was 50,510. Updated 04/22/16*ljconsumer stated the jeep was not equipped with a battery indicator light. Enclosed is a page from nhtsa stating under 571.101 that battery indicator light is mandatory. Updated 05/29/18
While i am driving the car with my kids on the highway and suddenly the fuel pump failed due to relay failure and the car immediately stops in the middle of the highway also, sometimes the car no-start. I needed to terned the switch off for a few minutes and then it starts again. I went to the jeep service center and they recognized and confirmed it as manufacturer recall number: v62 or (nhtsa recall number: 19v-813). They said they don't know how to solve it due to "remedy not yet available" and they actually don't see any open recall on their system by the company jeep. I show them what safercar.com says on the internet but they said they couldn't help due to lack of information and instructions from the manufacture and jeep company. I call 1-800-853-1403 but the guy couldn't help me if i am currently out of the us. I also call 1-586-274-8176 of international service but no answer or assistance. I bought the car in the us and it is now with me during my stay in israel - the company service just doesn't have a remedy or solution or jeep instructions on how to fix it.this is very unsafe to drive the car.
There were electrical failures leading up to the complete electrical and engine system shutting down while driving.after being to the dealer for serious vibration and countless other issues, including remote start needing complete replacement and tons of software updates and was still not fixed!!!!!!!electrical failures started with key and key fob not functioning, which caused vehicle to be inoperative. The major safety concern occurred when vehicle completely stopped functioning while driving 70 mph on i-75, down the mountains with a trailer on the back. All headlights and electrical system shut down, power steering disabled, brakes locked, engine dead. Hazards wouldn't work and this was a major safety concern when vehicle is stuck in the middle of the road, with no lights and it was after midnight for us.we see another identical complaint here from another jeep owner.we have an attorney trying to go thru the lemon law, but that may not pan out.it seems like a lot of consumers could/will be at serious risk with this vehicle.especially for families with children.
Jeep will only start with remote starter. Push button start does not work. I had the fuel pump replaced however, am just learning of a tipm recall for this model.vehicle was in stationary position in my garage when it would not start.
The contact owns a 2011 jeep grand cherokee 4x4. The contact stated that the vehicle failed to start. The contact attempted to start the vehicle several times before the engine engaged. The vehicle was taken to the dealer for inspection and they stated that the total integrated power module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 57,000.
The vehicle randomly will not start until several attempts of cranking are made.keyless enter-n-go will not work randomly.horn will start honking randomly during starting problems.
Tl- the contact owns a 2011 and 2012 jeep grand cherokee. The contact stated that while the vehicle was at a stoplight and when to accelerate the vehicle stalled without warning. The vehicle was restarted and was able to drive normal. The vehicle was not taken to a dealer or an independent mechanic for a diagnostic testing,. The vin was included in nhtsa recall campaign number: 19v813000 (electrical system). The manufacturer was made aware of the failure and informed the contact that the part was not available for the repaired and will become available within the year. The failure mileages was approximately 84,000. Vin tool confirmed part not available. Aw
The contact owns a 2011 jeep grand cherokee. While driving 55 mph, the vehicle stalled and was able to restart. The contact also stated that the vehicle hesitated to start. The failure occurred on numerous occasions. The vehicle was not diagnosed or repaired. The contact received notification for nhtsa campaign number: 14v530000 (electrical system) but the dealer informed that the part was not available. The manufacturer was not made aware of the failure. The approximate failure mileage was 90,000.
When starting the jeep, it made a violent shutter and would not completely start.after multiple attempts at trying to start and then stopping, the jeep finally started successfully.i contacted the local jeep dealer who stated that unless the stop engine light can on, which would give them a code to check, they would not be able to identify the problem.i mentioned issues with the tipm module that i had read about on the internet.they stated they were not aware of any issues.beginning around july 15, 2014, the jeep started doing the same thing again.not every time when starting but progressively more often until on july 28, 2014, it would not start at all.after attempting for about 30 minutes, i was able to get the jeep started and drove to the dealer for repair.this time they identified the tipm module as the problem, and that there was a need to wire an external relay around the module so that the fuel pump received power.this is clearly a manufacturing defect since it is affecting so many cars and jeep needs to announce a recall to fix this defect and also to reimburse owners who have had repairs made.
The contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v879000 (electrical system) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer indicated in mid june of 2016 that the part may become available in august of 2016, which then changed to december of 2016. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. The contact was not experiencing a failure. Parts distribution disconnect.
The contact owns a2011 jeep grand cherokee. The contact stated that while driving at an unknown, the vehicle stalled and failed to restart. The vehicle was taken to the dealer. The technician diagnosed that the ignition switch module needed to be replaced. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 48,000.
2011 jeep grand cherokee. Consumer states problems with hesitation to start and dying in the garage. *tgwthe vehicle was inspected and it was determined the integrated power module needed to be replaced.
The vehicle would crank multiples time before starting. Three or four times, the car shut down while driving; it finally came down to the fuel pump not shutting down after the ignition switch was turned off, and the only way to shut down the fuel pump was to pull the fuse out of the ecm unit in the engine compartment.i was charged $1200 dollars for a new ecm unit at the dealer but the new unit was defective and needed the wire harness to be rewired due to an internal problem inside the ecm unit (the left fog light would blink instead of the front blinker light).
The contact owns a 2011 jeep grand cherokee. The contact received a notification for nhtsa campaign id number: 14v53000 (electrical system) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
2011 jeep grand cherokee.inability to start vehicle or jump vehicle to start.required tow to dealership.electrical problem not correctly diagnosed, starting failure attributed to battery.same issue after replacement of battery.required second tow to dealership.problem now diagnosed as (tipm) total integrated power module.$1400 (estimate) to replace tipm, however dealership stated that this tipm is a nationswide problem and they could not give me an estimate as to when part may be available.awaiting decision by dealership to provide me with rental vehicle.
The contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign number: 19v813000 (electrical system) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. An unknown dealer was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirm parts not available.
The contact owns a 2011 jeep grand cherokee. The contact stated that while driving at various speeds, the vehicle intermittently shook. The vehicle was not diagnosed or repaired. Additionally, the contact stated that nhtsa campaign number: 14v530000 (electrical system) exceeded a reasonable amount of time for the recall repair. The dealer stated that parts were not available for the repair. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 35,000.
For the past few weeks, my 2011 jeep grand cherokee has been stalling while driving. The first time it happened, i was in a line of traffic, had just come a up a hill, i pressed the gas pedal, my car bucked, and then my car "stalled".thankfully, we kept coasting, because, like i said, we were in a long line of traffic going 50 mph on a major road. I pulled over, shut my car off, turned it back on, and was able to drive us the two miles to get back home.i no longer feel safe driving my two children in my grand cherokee, therefore my husband has been driving my car and i've been driving his. So far this week, the grand cherokee has stalled six times while my husband is driving, usually while he is accelerating to get onto the highway. There is a recall on the grand cherokee; 19v-813, which describes a faulty fuel pump relay.however, there is no fix available through jeep. We have contacted several authorized jeep dealers in the our area and no one will offer any assistance that relates to the recall. I believe that the problem is not just the fuel pump relay, but the totally integrated power module or tipm. I'm having numerous other electrical problems with my grand cherokee, but none that pose such a safety hazard as the stalling. I have been reading other grand cherokee owner complaints, and many site this is the problem, stating that they have had their fuel pump relay fixed, but theur car is still stalling.my other car problems are as follows, which point to the tipm: while key fob in within vehicle, dash stating key isn't in car or fob is damaged, car turns on but shuts back off quickly on its own, the a/c only works on the passenger side of the car, the tire pressure light blinks constantly though pressure is fine, the "service 4 wheel drive" warning comes on while driving, but shuts off when car is turned off, and check engine light comes on and off.
The contact owns a 2011 jeep grand cherokee. The contact stated that the vehicle failed to start. The vehicle was towed to the dealer where it was diagnosed that the engine start switch malfunctioned. The manufacturer was made aware of the failure. The failure mileage was 29,000.
The contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign number: 14v530000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 4/6/15the consumer stated the recall was completed on march 20, 2015. Updated 04/09/15
A 2011 jeep grand cherokee with 64,000 miles on it is sitting in my driveway, as it will not start. I find it appalling that a car that is 3 years old can have so many issues plaguing it. It is a money pit. There is a cylinder 2 misfire (needs cylinder head), a torque converter code, and a faulty fuel pump relay on the 'totally integrated power module'. The safety of my family, and the consumer in general, is compromised - when a $30,000 vehicle has the potential to stall while driving. When working, the jeep decelerates while driving, has low power and idles very irregularly. I am very disappointed with my purchase and with the fact that chrysler stands for such faulty products.
While in motion and stationary the vehicle with have power surges through the electrical system.while stationary the tailgate will open on its own and the horn will randomly start blowing.while in motion and stationary the vehicle will blow headlamps and tail lamps.the wires in the head and tail lamps have caught on fire and have melted the wires.yesterday the rear drivers side tail lamp caught on fire and burned the casing and wires. The vehicle will randomly stall and sometimes won't start.
Vehicle will not start.if it does it takes as many as 9 times cranking before it finally turns over to start.
2011 jeep cherokee, problems with cranking and fuel pump not shutting off sometimes when vehicle is off.vehicle is not starting properly but will start after several tries.then the fuel pump will continue to run when the vehicle is off.dealership stated it is a faulty relay switch built into the tipm (totally integrated power module) so you have to replace the entire tipm at the cost of 1,000 for the part.and, the part is not available at the moment, on national back order.hundreds others are having this problem.fuel pump could just cut off at any moment because of a $10 relay switch that is built into the tipm. This should be a recalled item due to faulty switch inside the tipm that is leaving hundreds of people stranded without a vehicle while they wait on a single part for weeks!
The tipm that controls the air bags and fuel pump along with many other systems is faulty.there is a nationwide demand for new tipm systems for jeeps but no supply. Chrysler is saying a new tipm system is back ordered for several months forcing jeep owners to drive unsafe vehicles that could shut off at any moment and not deploy the air bags. This has become a nationwide problem.
Fcw light on dash went on and all power went off, causing a total loss of steering and control on the freeway. This could easily result in a fatal collision.updated 9/13/18
The battery light came on as i was driving home the other day (it happened while the vehicle was in motion), so i called the repair shop.the manager said that it meant my battery was not receiving a charge and to drive it straight in, so i did.he and i both smelled smoke from my vehicle when i arrived (approximately 15 minutes after the battery light came on).upon inspection, he said that my alternator had shorted out and had singe marks inside and it had also overheated my battery.i am very concerned that it could have caught my car on fire (and the manager of the repair shop verified that it could have), especially since the battery connection is under the passenger seat inside the vehicle. He said the yellow discoloration (see photo, attached) was from overheating/singe marks.he and i could also both smell smoke from the alternator after it was removed from the vehicle, so it was definitely the cause of the smoke and smell (although my battery may have been smoking as well according to the repair shop manager).i do not believe that the alternator (and possibly the battery as well as a result) should have started smoking as this could have resulted in serious injuries and/or death.
The contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v879000 (electrical system, interior lighting); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2011 jeep grand cherokee. The contact stated that the windshield wipers failed to operate. Also, only the front driver's side door would lock and unlock. The vehicle was taken to the local dealer (nielsen dodge, 175 state rt. 10, east hanover, nj) where it was diagnosed that the tipm was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failures. The failure mileage was unknown.
I currently have a tipm issue which can sometimes make it impossible to start my car. In addition, it can cause any of the following. The fuel pump not turning offthe airbags not deploying or deploying randomlythe engine stalling while driving the horn going off at random times.i have a 7 year old son and i use this vehicle everyday and i can not and will not put my life, my son and other drivers life at risk because of this issue with this vehicle.about a month ago i had to get my break boosters replace as well because they went out and i almost got in to an accident and hurt not only me and my son but another driver. I contacted chrysler the seem to show not much concern but i was able to take it to a local chrysler service department and they corrected thebreak booster issue. Now i have this electrical issue that is not safe and i don't wan to cause any damage to anyone or myself because my jeep stalls in the middle of the highway my airbags go off while driving and cause me to hurt someone or myself. Please help me not only me but help me for the other drivers on the road no one needs to get hurt because of these defects of this vehicle. Thank you!
October 20, 2013, attempted to turn ignition off when the starter motor remained engaged and continued cranking after shut off and engine check light came on. Starter motor finally disengaged after pushing the start/stop button multiple times. Vehicle has only 20652 miles on the odometer. Vehicle taken to the dealer who advised that the starter motor never remained engaged while cranking during their test. Dealer invoice reports "check veh for check engine light on, hook up to scanner found "dtc p0108". Checked for flash found power train flash reprogram pcm then retest, vehicle ok".dealer mentioned nothing about a possible tipm problem. Vehicle ran fine for a while, but the same thing occurred several months later. Since the second incident, no further problems until yesterday (september 6, 2014) when the engine would not start as the starter motor remained engaged and continued to crank. The starter motor disengaged and stopped cranking when the start/stop button was pushed, but the same thing happened 5 successive timeswhen additional attempts were made to start the engine. Finally, the vehicle started. I googled the symptoms and learned about the ongoing problem with the tipm involving the 2011 jeeps. I've recently received two recall notices from chrysler for "p36 / nhtsa 14v-391 and 154" (lamp wiring and brakes), but nothing regarding the tipm problem. I now have a lack of confidence in my jeep.
The air conditioning produces cold air on the driver's side but produces hot air on the passenger side.the heater bend doors are broken. This is a common problem with jeeps. My vehicle is 38 months ond, 2 months out of warranty with 30,120 miles.jeep refuses to repair the problem under warranty, and even denies that bend door failures are a common problem with jeeps, even though the internet is filled with complaints about the problem.
The contact owns a 2011 jeep grand cherokee. The contact stated that while the key was in the ignition, the vehicle stalled without warning. The contact was able to restart the vehicle with the remote start feature. The original ron carter chevrolet buick gmc autoland located at 3205 fm 528 rd, alvin, tx 77511, (281) 402-9761)was contacted by phone. The contact was informed that vin was not subjected to a recall. The failure recurred intermittently. The contact mentioned nhtsa campaign number: 14v530000 (electrical system) and 19v813000 (electrical system) as possible solutions to the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure.the failure mileage was approximately 92,000. *dt consumer has stated this has happened on multiple occasions.
The contact owns a 2011 jeep grand cherokee. The contact stated that while performing a vin search, the contact became aware that the vehicle was subjected to nhtsa campaign number: 19v813000 (electrical system) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Neither the dealer nor the manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
My 2011 overland began hesitating while driving on friday 9/6.was able to return home safely.turned off the engine and then was unable to restart the vehicle.had the vehicle taken to a local dealership and was told that the tipm module had failed which chrysler is aware of the faulty part and has already changed manufacturers.i was told due to a back order the dealerships are limited to ordering only one module per week and therefore no eta could be given for my vehicle's repairs.i called the chrysler corporate offices and was told that they would attempt to expedite the part and i could rent a car and submit my bill for "possible" reimbursement.this is a failure on a number of levels that a company that is now flush with cash again due to a gov't bailout has the parts to crank out new vehicles but will leave paying customers with no information other than to "be patient".i will not attempt to buy american again.back to acura i go!
The tipm, a part of the computer, has failed and the vehicle will no longer start.vehicles have also been known to stall, although this did not happen to me.chrysler has failed to recall despite hundreds of issues.my small dealer in greensboro, nc has 4 vehicles with this issues.there are no parts available, and they are giving no estimate on when parts will be available.so far chrysler has failed to recognize the widespread nature of the incident, despite hundreds of online posts by owners, and my dealers recognition of multiple vehicles in their shop for this issue.
This is the worse vehicle i have ever bought! never again! i been stranded several times. As soon as i get a jump and bring it to have it checked the mechanic states nothing is wrong with the alternator or the battery. No codes pop up as anythingis wrong. I've been in a life threatening situation where my car stalled while i was driving on a main road. The only way i could get the car to work was to turn it off and start it again. Then it was fine. I called the dealership and they said they haven't heard of anything as far as recalls. That has happened at least 3 times. Another problem that i have experienced was the car accelerating on its on. I called the dealership and they were not concerned.and another problem is my passenger side window all of a sudden would get stuck. Ive had problems from day one and the dealership acts like it is no concern. As i read majority of complain is falling to electrical problems, especially with the tipm but nothing is getting done about it. I constantly check this site to see if the government is going to protect the consumers by forcing more recalls on electrical or tipm boards, but they are not doing anything about it. What is it going to take, many lives taken away over it????
My 2011 grand cherokee overland has an intermittent starting problem. Not always, but a couple of times a day, it will not start the first time, it cranks and cranks but doesn't start, this last for 10 secs approx then shuts off, this might last anywhere from 1 to 4 attempts, then will start right up. Sometimes it will start and then fade out, like out of gas.over the weekend the time between starts was more lengthy and at one point it shut off and drifted into an intersection.jeep is "looking into the situation" which according to the internet is widespread.i was told a recall will not occur since its not a safety issue.i was stranded at a rest stop in rural pennsylvania at 11:30 pm over the weekend, i think that's a safety concern.my costs associated with this issue will exceed $2000k and dealerships are only aloud to order one part a week since its on national back order.any time a new vehicle that is well maintained strands you or stalls and drifts into an intersection, its a concern.the issue is random and can be unexpected.please investigate.
Bad tipm, no voltage to fuel pump car wont start, car stalls on road. Not sure if air bags will work.
The contact owns a 2011 jeep grand cherokee. While driving approximately 40 mph, the air suspension and power train control module warning indicators illuminated. In addition, the windshield wipers operated independently and the vehicle stalled. The vehicle was not able to restart and was towed to an independent mechanic. The mechanic diagnosed that the alternator failed and damaged the power control module. Also, the battery needed to be replaced. The vehicle was repaired. The dealer was not contacted. The manufacturer was notified of the failure. The approximate failure mileage was 77,000.
Vehicle fails to start.starts after multiple attempts.owner fears vehicle may fail permanently.
After much research, i have found that my tipm is bad. My vehicle started experiencing issues with starting and stalling in january of 2014 (@ just over 30k miles). Initially i did not think much of the problem as it was in january and cold here in colorado. The problem mildly continued in feb and march... Fast forward to july 2014 and the problem became more prevalent. I finally have an appointment with the local dealership to look at the problem (tomorrow - 28august2014). It is now a daily occurrence that my vehicle will not start without many attempts and once it does start, it stalls and the engine turns off.
The contact owns a 2011 jeep grand cherokee. The contact stated that the totally integrated power module was defective and replaced. The contact stated that the repair affected the passenger side turn signal, which caused the front fog lights to blink. Dodge chrysler jeep city (4395 us-130, burlington, nj 08016,(855) 242-0015) stated that the initial repair caused the passenger side turn signal to have to be repaired for more than $2,000. The failure mileage was 140,000.
The contact owns a 2011 jeep grand cherokee. The contact received a notification of nhtsa campaign numbers: 14v154000 (service brakes , service brakes, hydraulic) and 14v530000 (electrical system) however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2011 jeep grand cherokee. The contact stated that the vehicle failed to power on without warning. The vehicle was taken to the dealer where it was diagnosed that the totally integrated power module (tipm) needed to be replaced. The manufacturer was not made aware of the failure. The vehicle was not repaired. The approximate failure and current mileage was 47,000.
Purchased 5/19.reported engine stall while driving to nhtsa.took vehicle to dealer for brake recall.tech said air in brake lines may have caused problem.did not stall for a month and assumed solved. Started again in august.very dangerous vehicle. Stalls when slowing for right hand turns and left turns crossing traffic which almost got me into a crash on a highway.others have reported same issue and no response from manufacturer.cannot take passengers as this is a pending disaster and is unsafe
2011 jeep grand cherokee.i have been waiting since july for tipm replacement .(went out @ 17,000 miles)vehicle difficult to start.was told by dealership to keep trying to drive until the part became available.however, during this time the vehicle started stalling in traffic and while driving, making this a very unsafe situation!car is parked now and dealer estimates 4-6 wks until tipm will become available due to backorder.
2011 jeep grand cherokee.consumer writes in regards to reimbursement for totally integrated power module recall notice repairs.the consumer stated on or about november 3, 2014 the vehicle would not start. It appeared the vehicle was not getting any fuel to the engine.the consumer called the dealer and they stated the problem sounded as if the totally integrated power module (tipm) was malfunctioning.the consumer was finally able to get the vehicle started and drove to the dealer. An inspection revealed the (tipm) did indeed need to be replaced. The consumer was quoted a price of 41100. The vehicle was repaired. However, on saturday november 8, 2014, the consumer received a recall notice in the mail regarding the replacement of the (tipm). The consumer sent in recall # 14v530000.
The contact owns a 2011 jeep grand cherokee 4x4. The contact was unable to open the doors when activating the key fob. The vehicle was taken to an authorized dealer, where the key fob was replaced with a new key fob. Five months later, the identical failure recurred. The vehicle was taken back to the dealer and the key fob was replaced for the second time. The contact planned to notify the manufacturer of the failure. The approximate failure mileage was 350.
Due to a faulty tipm the car will randomly not start/stall stranding the driver.it has been to the dealership twice with no resolution.
In march 2021 my wifeā€™s 2011jeep grand cherokee was at naples chrysler-jeep for a stalling problem where while driving, the carā€™s engine would stop while moving in traffic.power steering and brakes lost power thereby making it nearly impossible to steer or stop without coasting to the side of the road. There was no warning from the vehicle that there was a problem.once the car coasted to a stop, my wife was able to put the car in park and restart the car.this happened 4 or 5 times before taking it in for maintenance.after 2 weeks looking for a problem, they replaced a fuel pump relay in the tipm.again, in late july the car repeated the stall while driving 2 times.the car is currently at naples chrysler jeep where techs are trying to duplicate the problem with no success.no codes came up during computer testing.we are reluctant to drive the vehicle if the technicians canā€™t locate and fix the problem before returningthe car to us.because of the sudden nature of the stall, we fear we could crash causing serious injury or death.
Vehicle fails to start multiple times. Came close to stalling a few times. Same symptoms as mentioned by many with the tipm module. I believe this to be a very important safety issue as well as financially and emotionally. No warning as to when and where the problems can arise.
I have received 3 recall notices regarding my 2011 jeep grand cherokee (nhtsa 14v154, 14v530 and 14v391).after receiving notice 14v154 i contacted the local dealership (larry h miller in boise idaho) and was informed that the parts were back ordered with no date when parts would be available.this information was repeated in september.having now received 3 recalls i attempted to schedule to have all 3 resolved at the same time.however, when i tried to schedule a service, i'm told that, while parts are available, they will not order the parts until i bring my vehicle in first.when i asked why they stated that they needed the vin number.however, they not only have my vehicle information on record and i had the vin available during the call.i asked to complete the service order on the phone and was told it was "policy" to schedule service appointments only when the vehicle is present and only then will they order parts.this dealership has exceeded the reasonable amount of time to complete the repairs and is creating an unreasonable barrier to completing the services.
Chrysler is still not making this part available to dealers so that it can be installed. This part can fail without warning and cause the engine to stall while in motion. My dealer is ready and willing to replace this relay, but it is not yet in production.
Vehicle had external fuel relay installed over a year ago by dealer. This vehicle had not experienced an issue with the fuel relay. Now vehicle is having the same issues - engine stopping for no reason, even while driving - as described in the complaints about the tipm. Very dangerous and the "fix" by fca, appears to not be a permanent fix.
The contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign number: 19v813000 (electrical system) however, the part to do the recall repair was not yet available. The contact stated that the check engine warning light illuminated and remained illuminated. The contact called the walser jeep chrysler dodge ram located at 314 main street, hopkins, mn 55343, (866) 323-0559, and was informed to schedule an appointment to have the vehicle diagnosed. The vehicle was not diagnosed due to the pandemic. The manufacturer was not made aware of the issue. The vehicle was not repaired. The failure mileage was approximately 141,000. Vin tool confirms parts not available.
Alternator failure diagnosed as faulty regulator by mechanic.symptoms began spontaneously wherein vehicle would not start.after charging or jump starting vehicle, battery would again go dead after vehicle sat off/not running for a few hrs (less than 8).
The car has had intermittent long cranking time for almost the past yearand recently the fuel pump would keep running after the car was turned off .i would remove the fuel pump fuse to save the cars battery.i was told the problem was with the total integrated power module or tipm.
The contact owns a 2011 jeep grand cherokee. The contact stated that the ignition push-to-start button failed to start the vehicle several times. The failure was progressing as the weather changed causing the vehicle to take longer to start. Also, the contact mentioned that the vehicle stalled several times while on a major highway which almost caused a crash. The dealer was notified of the failure and indicated that the part and the remedy were not yet available. The vehicle was included in recall nhtsa campaign id number: 14v530000 (electrical system). The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 39,200.
The contact owns a 2011 jeep grand cherokee. The contact stated that the recall notice for nhtsa campaign number: 14v53000 (electrical system) was received in december of 2014. The dealer informed the contact that the part needed to perform the recall remedy was not available and no estimated time for receiving the part was available. The manufacturer was not notified of the delay. The contact had not experienced a failure.
The contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign number: 19v813000 (electrical system) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Criswell chrysler jeep dodge ram fiat (84 bureau dr, gaithersburg, md 20878) was contacted and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.*dt
The contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign number: 14v530000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2011 jeep grand cherokee 4x4. The contact stated that while driving at 40 mph, white smoke began to emit from the engine as the battery light illuminated. After some time, the contact was able to restart the vehicle and drive it to eastchester chrysler jeep dodge ram (4007 boston rd, the bronx, ny 10466). The dealer initially diagnosed the vehicle with a defective water pump and thermostat. Seeking a second opinion, the contact was then able to drive the vehicle to a nearby independent mechanic who then diagnosed the vehicle with a defective alternator. The alternator was repaired by the mechanic. The failure mileage was approximately 115,000. Upon investigation, the contact also discovered that her vehicle had been placed under nhtsa campaign number :19v813000(electrical system) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair.the manufacturer had not been notified of the recall. The contact had not experienced a failure. Vin tool confirms that parts not available.
During the cold winter months in nyc the vehicle failed to start after a few attempts it did actually start. The rear door latch opens but the door doesn't actually open so i need to get out and open the door and close it to remove the door open symbol on my dashoboard. Then the door will do the same thing 3 or 4 times in a row. Also the real glass window doesnt open, but then will open on its own for no reason.
The contact owns a 2011 jeep grand cherokee. The contact stated that while driving at 75 mph, the vehicle stalled. The contact also stated that the vehicle failed to start intermittently. The vehicle was taken to a dealer where the battery was replaced on two occasions but the failure persisted. The vehicle was taken back to the dealer where it was diagnosed that the fuel pump relay needed to be replaced. The contact stated that the part was not available for nhtsa campaign number: 14v530000 (electrical system). The vehicle was not repaired. The manufacturer was notified of the failure. The vin was unavailable. The failure was 72,000.
The contact owns a 2011 jeep grand cherokee. While driving at various speeds and while depressing the brake pedal to reduce speed, the vehicle would suddenly shut off. After pressing the start button, the engine restarted and the vehicle operated normally. The vehicle was taken to the dealer who was unable the diagnose the cause of the failure. The manufacturer was not notified. The failure mileage was 57,000.
The contact owns a 2011 jeep grand cherokee. The contact received notification for nhtsa campaign number: 14v154000 (brakes), nhtsa campaign number: 14v53000 (electrical system) and nhtsa campaign number: 14v391000 (electrical system). The dealer and the manufacturer were contacted on multiple occasions and they informed the contact that the parts needed to repair the vehicle were not available and no estimated time to receiving the parts was provided. The contact had not experienced a failure.
The contact owns a 2011 jeep grand cherokee. While driving at approximately 70 mph, the driver side sun visor and headliner caught fire. The contact extinguished the fire. The contact sustained serious burns to his left hand that required medical attention. A police report was not filed. The vehicle was serviced under nhtsa campaign number: 14v391000 (electrical system) but the remedy failed to repair the vehicle. The manufacturer was made aware of the failure. The failure mileage was 54,000.updated 11/20/15*lj updated 1/14/2016, updated 4/11/18
I started having issues with my 2011 jeep grand cherokee in late july/ early august where the vehicle would have issues starting. I replaced the batteries in the key fob, but it didn't solve the problem. I took it into the dealership as the problems had continued and increased. I informed them that i had read about the issues with the tipm, but they disregarded my concern and told me that the computer was not reading the keys and i needed to order new ones, which i did. Not even a week later, i brought it back to the dealership as it was giving me the same problems of not starting. He said that they would not be able to do anything if i could not recreate it, so i kept driving it knowing that it may or may not start. Yesterday, 10/28 the fuel pump would not turn off and caused the battery to drain. I had to call roadside assistance and took it to the dealership the following morning as the problem was still occurring.today they told me that it was indeed the tipm that was faulty and that it needed to be replaced.
The contact owns a 2011 jeep grand cherokee. The contact stated that the vehicle stalled on numerous occasions. The contact received notification of nhtsa campaign number: 14v530000 (electrical system) however, the part was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The approximate failure mileage was 45,000. The vin was not available.
This has been an ongoing issue since i have had the vehicle regarding the tipm's unit. It first came up a few months after purchasing the vehicle in april 2013. The unit was flashed and the problem "fixed" under warranty. This january it is now not only taking 2-10 attempts to start, my gas mileage has severely decreased and there is a funny odor once the car is started. I cannot go to the dealership in my current town as there are overly innondated with work trucks for the oil field so i am forced to take my car to abilene which is an 85 mile trip each way to have any work done on it. I work for a non profit in my town and therefore drive around to not so safe places daily and hate being stuck with a car that wont start. This possible could correlate to the issues with my motor in the air ride suspension that had to be replaced in december of 2013 that luckily was covered under warranty since it had been an issue as well before the warranty mileage ended.
The contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign numbers: 14v154000 (service brakes, service brakes, hydraulic), 14v530000 (electrical system), and 14v391000 (electrical system) however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The vin was not available. The contact had not experienced a failure.
Our jeep was giving us problems starting & many of times we had to get it jumped or charge the battery all night. My fiance spoke to jeep about this problem as it seems certain systems aren't completely turning off & thus using up our battery even when the vehicle is off. They currently have a two week waiting period for service and now we have a completely out of commission jeep. It will no longer start, it will turn over but that's all. This is only three months after having to do the brake recall since we would randomly lose our brakes. I currently have a 3 year old car, that i can't use & a two week wait till it can be fixed. I commute 45 minutes to work & this was supposed to be our winter weather vehicle. Very disappointed with jeep.
The contact owns a 2011 jeep grand cherokee. The contact received a notification of nhtsa campaign id numbers: 14v154000 (service brakes , service brakes, hydraulic), 14v391000 (electrical system), 14v530000 (electrical system).the contact stated that the parts were not available for months in order to perform the recall remedy. The dealer did not give a specific date when the parts would become available. The manufacturer was notified of the delay. The contact did not experience a failure.
The contact owns a 2011 jeep grand cherokee. On several occasions, while driving various speeds, the vehicle stalled without warning. On another occasion, all of the doors locked and unlocked inadvertently. Also, while driving, the gear shifter automatically shifted into first gear. There were no warning indicators illuminated. The vehicle was taken to olathe dodge chrysler jeep ram (located at 15500 w 117th st, olathe, ks 66062 (888) 864-4741) where it was diagnosed, but no diagnostic failure codes were found and the failure could not be replicated. The vehicle was not repaired. The contact referenced nhtsa campaign number: 14v530000 (electrical system). The manufacturer was notified of the failure and the contact was provided case number: 32155774. The approximate failure mileage was 87,000.
The contact owns a 2011 jeep grand cherokee. While driving in reverse at approximately 10 mph, the vehicle began to hesitate. The failure recurred on a separate occasion. The contact experienced the same failure as mentioned in nhtsa campaign number: 14v530000 (electrical system). The vehicle had not been repaired because the part was unavailable. The manufacturer was notified. The approximate failure mileage was 47,000.
Hello nhtsa team, i am writing to you to ask that additional vin numbers be included in an existing recall. The existing recall is p60 / nhtsa 14v-634 for alternator failure. Can you please include vin [xxx] into the recall. The alternator in my 2011 grand jeep cherokee, the 160 amp unit will suddenly begin making a very loud whining sound that can be heard loudly from within the cabin of the vehicle and within the engine bay. We have invested a lot of money and time trying to determine what is wrong, only to find out my vehicle is not included in this recall, which we would have been able to put two and two together immediately. I have already replaced the battery which was very expensive, only to find it is getting drained by the alternator.all of the fault indicator lights come on, including the brake indicator failure, engine failure, 4 wheel drive, windshield wipers, and then the vehicle basically will shut down.you have to the engine off, shut everything down and restart.i am afraid i am going to get killed in this jeep.i am not sure why my vehicle is not included as all of the specifications on their end appear to be identical to the specifications outlined in the recall for the failed alternator. The issue is the tell-tail loud whining sound stemming from the alternator and the noise increases in decibels as the rpm increase. Please include vin [xxx] in the existing recall. Thank you very muchinformation redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Jeep will not start on first try. I removed the push start button and began starting with the key. That worked fine for about a month then it required multiple tries to get it started. I have now started using the remote start and it worked for 4 days. It is not hard to start every time but at least twice a day i have a problem with it. I had the jeep dealership check my battery in august to see if that was the problem and they informed me my battery was fine.
While motoring along, my wife and i noticed an acrid smell which became more and more intense until our eyes began to burn and it became clear that the acrid smell was from our own vehicle, and not from another source such as some other vehicle driving ahead of us. We pulled off the road and immediately we saw smoke coming from the passenger-side sun visor which was is the up position. We shut the car off and flipped down the sun visor to see what was going on, and the visor broke off as we did so. Sparks and molten metal began dripping from wires which protruded from the headliner. It was clear by the amount of smoke that the headliner itself was on fire in between the passenger compartment and the roof panel, and almost immediately flames burned through the headliner material.by purest chance a police vehicle drove by at that moment; we flagged the officer down and he produced a fire extinguisher from his vehicle and put out the fire. The flames were spreading so quickly that it was clear that, had the officer not happened by at that moment, our vehicle would have been completely destroyed.the fire department was called and they disconnected the battery to insure there could be no further electrical fire and that it was safe to tow away the vehicle.in 2014 we received a recall notice from jeep (real p36) which cited a possible risk of fire due to resistance in the wiring of the vanity lamp.the recall repairs were performed by our local dealer in december, 2014.
The contact owns a 2011 jeep grand cherokee. The contact received a notification of nhtsa campaign number: 14v530000 (electrical system); however, the part needed for the repair was unavailable. The manufacturer was not notified of the issue. The contact had not experienced a failure.
About a month ago, my jeep had problems starting. When pushing the start button, it would just turn over and over but fail to fire up.shut it off, wait, restart the process is the only way to finally get it to start. The problem now has progressed to almost every time and 5-6 x to finally start. I know this site wants me to log each incident separately, but i'd be doing that 5x a day...ugh! not looking forward to a $1200+ repair for a known issue! may be my last jeep if they don't fix it! i have been told it's a faulty tipm, that it's a known issue, yet it am still responsible for the repair.
The contact owns a 2011 jeep grand cherokee. While driving 40 mph, the vehicle overheated and an unknown indicator illuminated on the instrument panel. The failure occurred a couple of times. In addition, the vehicle would sometimes not start from a cold start. The contact had to shift the gear out of park in order to get the vehicle to start. The vehicle was taken to kernersville chrysler dodge jeep ram (950 nc-66, kernersville, nc 27284, (888) 656-5791) where it was diagnosed that the totally integrated power module (fuse box) needed to be replaced. The circuit was not getting power to the fan to cool the radiator. The manufacturer was not notified. The failure mileage was 135,000.
Vehicle began presenting with grinding noise upon start up (similar noise to turning the key in older vehicle once engine was running). Brought to dealer's attention at time of service - dealer could not duplicate grinding noise. Within a few weeks, vehicle began taking more than 1 attempt to turn engine over (sometimes up to 4-5 attempts), including prolonged engagement of starter motor. If multiple attempts, noticed rich fuel smell. Mentioned to dealer at time of next scheduled service - dealer could not duplicate starting problems over the course of 2 days in their care. Dealer said to wait for more frequent occurrences to begin then they would check again. Starting issues were intermittent and continued to occur until last week, where after "hard start," vehicle engine stalled while in reverse pulling out of parking spot (<5 mph); however, power to lights and radio remained on; steering locked up, and had to push vehicle to safe spot. Took 2 starts to get engine running again. Next day, after 4 failed starting attempts (5th successful), had battery tested and replaced day after thinking it could be part of problem (starter and alternator tested fine). The day after battery replacement, vehicle produced what sounded like abnormal start, then engine stalled while in motion under 5 miles per hour. Based on evidence and prior reports, faulty tipm is suspect. We are fortunate that both stalls occurred under 5 mph; it is only a matter of time before this happens at highway speeds. Hoping the nhtsa will force chrysler's hand into opening formal investigation into faulty electrical systems in vehicles.
Incident on 8/29/13 car stalled to start- took car to dealer on 8/30/13and they diagnosed it to be the tipm. Part was ordered but the dealer does not know when it is coming in and it is on national backorder. This tipm causes the car not to start. It took me about 5 tries to start my car- then finally it started. The car basically starts when it wants to.called corporate 9/4 and spoke with ella complaining on the issue. She then called the dealer and confirmed that part has been ordered but does not know an arrival date. She said they will email monthly on the status of my part. I then said "monthly". She replied yes we don't know when the part will be in. I told her i am getting very agitated and that i cannot afford to pay a car note on top of a rental. Iasked her what do they do in a situation when a car cannot be fixed???? do you refund $$ give a new car.... She could not answer (basically saying no). I told her my rental will be up on saturday and i want a new one on their expense because their should be no reason for the dealer not having this part or knowing when it will be in. She advised me to call back on saturday regarding the rental. Some cars at my dealer have been waiting for this part for month.she stated that she will escalate me file with special tracking. It seems like chrysler is telling all vehicle owners this.
The recall for the tipm was issued in october 2014 (p54/nhtsa 14v-530) and the parts are still not available as of march 3, 2015.i need more of an update than, sorry we know your car has a safety issue, but we don't have the parts.if it's enough of a safety concern that they notify me each month of the failure to have inventory, perhaps they should save the postage and focus on purchasing the parts.i am tired of waiting.
The contact owns a 2011 jeep grand cherokee. The contact received a recall notification in the mail for nhtsa campaign number: 19v813000 (electrical system). The contact had not spoken with a local dealer or the manufacturer regarding the recall. The contact stated that her nephew experienced a slight hesitation with the transmission after placing the vehicle into drive. There were no warning indicators illuminated. The vehicle was not diagnosed or repaired. The failure mileage was 119,000. Vin tool confirms parts not available.
Tipm- total integrated power module fails. Vehicle electrical malfunctions, engine cuts, won't start at times.
The contact owns a 2011 jeep grand cherokee. The contact received a notification for nhtsa campaign number: 14v53000 (electrical system). However, the part needed to do the repair was unavailable.the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not contacted. The contact had not experienced a failure.
I purchased the vehicle pre-owned with 28,000 mi on it and a year old, after a month of having it, the car would continue to have difficulty starting.brought to dealer they couldn't diagnose.by the 3rd time they replaced starter. Car still had problems.now a year later and out of warranty it is still occurring (especially when it is cold).. Brought back to jeep and they now say it is the tipm and will be $1000 to fix.eventhough this was there 3x under warranty they will not cover cost.this seems to be a major issue since part is on back order for approx 2 months and there are 100s and 100s of posts about this.
I have a 2011 jeep grand cherokee i have been experiencing problems with my truck stalling while on the road and problems with it turning on. At times i would not hear my fuel pump turn on and even when i would hear it run my truck would still fail to completely turn on. My vehicle has had this problem for a year or so. I had experienced this problem in the past with the stalling and upon taking it to the dealer ship i was told that they could not duplicate the problem and that my vehicle was fine. Several months later my vehicle continued to have the same issue but since the dealership informed me that this was normal i continued on. None the less a few days ago i experienced a problem at work where my truck did not turn on. Luckily after 4 hours of attempting to turn it on it finally did i drove it home the next day in the morning it did not start up again. I had to have it towed to the dealership they informed me that it was the tipm and it was covered under the extended warranty that i had purchased but i would still have to pay $100 for the deductible for the warranty. I am beyond livid and upset with these new findings that this is a common and known issue. My wife and myself have matching 2011 jeep grand cherokee's and now i am just waiting for the same thing to happen to her! this is ridiculous!!! when will there be a recall!!!
I started the jeep up in my driveway and noticed a whining sound that changed with engine rpms. There were no lights or warnings on the dash to indicate a failure of any components. I only had to run to the store 4 miles away and thought i would look at it when i returned home. Once i got to the store, i smelt an electrical burning smell and saw smoke coming from under the hood. When i raised the hood, the alternator was producing a significant amount of smoke. I was concerned my vehicle was about to catch fire. I had some one bring me some tools so i could disconnect the battery. Once the battery was disconnected, i located a replacement alternator ($400) locally at a parts store as it was a sunday evening and no dealers were open. I was able to replace the alternator in the store parking lot. I drove the vehicle home with no problems, but when i opened the hood to ensure all was good with the new alternator, it was once again so hot i could not touch it. There was no smoke as of yet, but it does seem that there is still an issue that caused the original alternator to catch fire. I am sure the new alternator will also be damaged if the jeep is driven any more. Currently i am forced to leave my jeep parked until i can ensure i have an emergency back up available. The jeep does act normal now the alternator is changed out, and everything seems to be working as normal. I am just concerned the new alternator may fail again and cause a fire in my jeep. Now i am scared to drive the vehicle for my normal commute. The jeep only has 70,000 miles on it and has never had any other issues since i have owned it. I have seen this issue many time is searches online and feel that there are underlying causes that can result in vehicle failure and possible fires. Extremely unsafe to operate in this condition.
The contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign number: 19v813000 (electric system) however, the part to do the recall repair was unavailable. Dick poe dodge ram (1363 airway blvd, el paso, tx 79925) was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Locks keep unlocking and windows keep going down randomly
The roof on the inside of my 2011 grand jeep cherokee caught on fire due to a sun visor recall (recall r71) the john hiester dealership in sanford, nc had previously fixed twice. Their special investigator said they weren't going to pay to fix the electrical fire damage because it wasn't related to the recall andwasn't a manufacturer issue. Basically, they implied that i caught my own vehicle on fire & risked my own life & the life of my grandchildren, which is crazy. See details below: on october 23, 2020, i took my 2011 jeep grand cherokee to the john hiester chrysler, dodge, jeep, ram dealership located on hawkins avenue in sanford, north carolina, to have the sun visor wiring related to safety recall r71 replaced. Per the attached invoice from the dealership, they replaced the right and left sun visor and installed wire guides and grind reliefs. At approximately 6:45 a.m. On december 9, 2020 (not even two months later), from inside of the house, as usual, i used the car key to automatically start my jeep that was stationary (sitting in my driveway) so that it could warm up. When my grandchildren and i walked outside to get into the jeep, i noticed a lot of smoke on the inside, so much so, that i couldn't see anything. Upon opening the jeep door, the entire vehicle was completely filled with smoke. With the doors opened, the smoke finally cleared, and, in horror, i saw that the roof on the inside had been completely burned and paint on the outside of the roof had bubbled from what appeared to be a fire. I immediately connected the incident to the recall that was repaired on october 23, 2020 because the previous night, i'd tried to turn on the visor light to read something and the lights were extremely dim. I messaged the john hiester dealership via online around 7:30 a.m. From there, my jeep was towed to the dealership, where it still remains unrepaired.
The contact owns a 2011 jeep grand cherokee. While driving at approximately 65 mph, the vehicle stalled without warning. The vehicle restarted. The contact notified the dealer about the incident. The vehicle was not diagnosed or repaired. In september of 2014, the contact received notification of nhtsa campaign number: 14v53000 (electrical system). The vehicle was repaired; however, the failure recurred. The failure mileage was approximately 70,200.
Vehicle is making a popping noise, when turning or hitting bump replaced sway bar end links and tie rod-unable to locate exact problem at this time. I was driving today and without warning my front wipers turned on and could not be turned off, on inspecting further all components on the starting wheel and column are not operatable-no signals, cruise, headlights, stereo-nothing. Vehicle acts like its stuck in 4x4-making other noise while turning also having issue with dash board bubbling-possible safety concern as it may interfere with air bag deployment. I have contacted jeep with all the above concerns, to which they state they cannot help with the problems vehicle has 103k miles. I am 3rd owner. 'parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).'
June 16, 2018 i'd stop at a gas station to fill up i was inside the station for about 20 minutes playing lottery for the next morning, i only explaining for time line. Came out to pump gas and noticed my engine was smoking and i haven't been driving long, i just left a water front park which is about 5 minutes away. Well the smoke smells like burning wires but no fire just heavy smoke so i let it cool down. And the truck was dead nothing no power when the tow truck finally showed up some 10 hours later, and tried to jump start the truck it was draining the jump box. So i end up taking my jeep to a after market repair shop and his diagnosis was that my alternator had burned up. So once i'd replaced the alternator the truck still wouldn't take a charge. After doing further research come to find out there was a recall on my alternator issue but for some reason my vehicle vett my vehicle was not on the list my vin number is not part of the recall list mind you i bought my vehicle use i'm the second owner is a canadian vehicle but i brought it in the in michigan from a auto broker. I'm currently dealing with northland chrysler jeep dealership in oak park michigan and at their contacting fiat chrysler recall team and trying to figure out if i'm having the same issues as the alternator recall i believe it's t36 why my vehicle couldn't be added to the list for my reimbursement i had call the number that i have on a jeep app that's on my smartphone there was a recall number and it stated that 2011 chargers challengers durangos jeep grand cherokee and a couple other vehicles if i'm not mistaken has the alternator failure recall it also states that you will smell heavy you will see heavy smoke, my name is [xxx] my number is [xxx][xxx] is my email. Please feel free to contact me at any time after reading this message.thank you[xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign number: 19v813000 (electrical system) however, the part to do the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called westbury jeep chrysler dodge ram srt (100 jericho turnpike, jericho, ny 11753), where the contact was informed that the part was not available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
The contact owns a 2011 jeep grand cherokee. The contact stated that the vehicle failed to start and the engine light illuminated. The failure recurred several times. The contact received notification of nhtsa campaign numbers: 14v154000 (service brakes, service brakes, hydraulic), 14v391000 (electrical system), and 14v530000 (electrical system); however, the part needed to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 118,000.
The contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v879000 (electrical system, interior lighting); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2011 jeep grand cherokee. The contact stated that there were various electrical shortages within the vehicle that occurred intermittently. The dealer was not able to neither replicate nor diagnose the failures. The contact also indicated that the brakes failed on several occasions and went to the floorboard abnormally. The contact had to apply force to stop the vehicle on numerous occasions. The vehicle was taken to an authorized dealer, who installed insufficient rotors and did not secure the tires causing them to fracture. The contact had to take the vehicle back to have the dealer to have them reinstall the correct rotors. The vehicle was repaired by the authorized dealer for the brake failure however, the failure intermittently recurred. The vin was not available. The manufacturer was notified of the failure. The approximate failure mileage was 38,000.
The contact owns a 2011 jeep grand cherokee. The contact stated that nhtsa campaign number: 14v530000 (electrical system), nhtsa campaign number: 14v391000 (electrical system), and nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic) exceeded a reasonable amount of time for repair. The dealer stated that the parts were not available for repair. The manufacturer was not made aware of the delay. The vehicle was not repaired. The contact had not experienced a failure.
The contact owns a 2011 jeep grand cherokee. The contact received a notification for nhtsa campaign number: 14v530000 (fuel system), nhtsa campaign number: 14v391000 (exterior lighting, electrical system) and nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic). However, the parts needed were unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was not notified of the issue. The contact had not experienced a failure.
Quadra lift air ride suspension. Warning lights and flashing malfunction lights are activated. Passenger side window controls do not work. Heated seats only stay on for one second.
I previously reported that this 2011 jeep grand cherokee (3.6 pentastar engine) stalls without warning. The vehicle has stalled at least twice in august, numerous times in september, and already twice this month (october). What is more concerning is there is no check engine light the warns of the pending stall condition. Also, i have had the thermostat, lifters, tappets, rocker arms, cylinder head, spark plugs, and ignition coils replaced and problem seems to be getting worse. The vehicle was taken to the dealer (koons tysons corner). The dealer cannot read any active or stored codes for the stalling issue. Additionally, the shop foreman advised that it appeared to be the fuel pump. I ordered the $540.00 fuel pump and had replaced on monday october 7, 2019 for an additional $630.00. Ironically enough, the vehicle stalled going home and the fuel pump repair did not fix the issue. The mechanic and service advisor now say that i should replace the pcm and then the tipum if all else fails. This is an additional $3,000.00 in estimated service that they cannot guarantee that will fix the issue. The most concerning thing is that chrysler will not be held accountable for this. I have also filed a complaint with fca, whom initially just closed the case. I then filed another one today and requested to speak with a case manager, which is pending (no faith at this point). It should also be noted that fca is aware of this issue as addressed in the recall:chrysler is recalling 188,723 2011 dodge durango and jeep grand cherokee suvs in the u.s. Because of a defective fuel-pump relay inside the power module that can cause the vehicles to "stall without warning."
On june 5, 2016 @ 2:00am i was awakened by popping sounds from outside. I got up to see an orange ball of light, i went to the window and felt the heat from it and seen my jeep was on fire. If not for the fire department showing up my house would have likely burned also. The car was parked under the carport in the driveway and no one was driving it the previous day.
Vehicle would not start;repeated attempts to start vehicle (5 times) and no success - vehicle started on the 6th attempt.this problem has reoccurred several times since the initial problem.the vehicle will be taken to the dealer on 07/07/2014.
I have a 2011 jeep grand cherokee that has a defective part called a tipm (totally integrated power module). It downloads data and is part of the onboard computer and specialized for each vehicle.my defective tipm causes the vehicle to stall and eventually it will prevent it from starting. The tipm is covered under my extended warranty, but the part is on national backorder and chrysler is unable to get it from the manufacturer (at least that's what they tell us). I have read on some message boards that they do not have the rights to produce the tipm themselves and that the company that makes it is going bankrupt and closing. It is also likely that whoever makes it is in another country (they will not tell us where).chrysler is treating people differently - those without warranties are completely out of luck. They have no working/safe/reliable vehicle and have to pay for the repair, but since the part is not available, no luck and no transportation. Those of us with warranties are told different lies. They give us a date that is a month or two away, then when that comes around, they change the date. We have the added "bonus" of being in jeopardy each and every time we drive somewhere and not knowing if we will be stranded or not. There are at least several hundred people having this problem, and according to one post i read on edmunds.com, the chrysler case manager told someone that 25,000 of these were needed. Chrysler is well aware of this defect, but they refuse to do a recall and so far they have not provided me with a rental car. They claim that they will, but then play the phone game, where chrysler usa, cannot reach the service manager at the local dealership, who cannot reach the rental department and so on.
Our jeep grand cherokee caught fire while sitting in the carport under our home unattended and unpowered on august 25 2018. The 2011 jeep grand cherokee was serviced by the spitzer chrysler jeep dealer in homestead florida on august 22 2018 for recall r71/nhtsa 15v-879 plus two other items. The vehicle was picked up late on friday august 24 and driven home where the vehicle remainedparked until itcaught fire the next morning around 1135. I had just walked past the car at around 1130 and everything was fine. By 1155 we noticed smoke coming from under our home and i rushed down to find a blazing inferno. I called 911 and immediately started fighting the fire to prevent my home from catching fire and burning down. Fire inspections were completed by the state fire marshall, usaa insurance fire inspector, fca chrysler fire inspector, and zurich insurance fire inspector. The recall and fire was caused by a faulty manufacturing and assembly process. Fca chrysler choose to deny any responsibility in building a defective vehicle and developing a recall which once applied made our vehicle more likely to catch fire.our grand cherokee is not the only vehicle to catch fire after the recall was applied. A quick search on the internet will find others that have burned post recall.my insurance carrier relayed to me that one agent had advised a friend not the have the recall done as some cars were burning post recall. While fca chrysler is trying to place blame on the dealer who applied the recall the facts and other inspections do not support that conclusion.fca chrysler has denied any responsibility and considers the case closed as they do not want to be faced with another 600,000 to 700,000 vehicle recall jeep grand cherokee or dodge durango vehicles covered under this recall.*dt *dt
The contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign number: 14v530000 (electrical system). The contact stated that the part needed to remedy the vehicle was unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Fire started in passenger sun visor.recall p36 was repaired on 2/18/15.
I was driving on the highway and the vehicle shut off, the lights started flashing and there was no power to the vehicle.i thought i was going to die!!! it was very hard but i got it to the shoulder.i called 911 and my insurance company and they had it towed to the nearest dealer.they could not use a normal tow truck they hat to use dolly wheels, since everything was locked. My lights continued to flash for over six hours till the dealer could get them shut off, it blew my fog lights and a turn signal.they said it was the tipm and they luckily had one.this was to be all fixed back in february.
During the summer i was having trouble starting my jeep.by 8/26/2013 it would not start at all.i scheduled an appointment at the local jeep dealer to fix the problem. I took the jeep in at the first available time, 9/9/2013.within two days they diagnosed the problem as being the tipm unit.they told me that the unit was not available and could not give me a time when the unit would be available.the service person at the dealership told me to contact jeep directly regarding the part.i was also told that the repair cost for the tipm unit would cost me $1,050.when i contacted a jeep customer service representative on 9/13/2013 i was told the part was on extreme backorder and it would not be a warranty item.the defective part came into the dealership on approximately 10/18/2013.i was without a running vehicle for 7 weeks.the dealership and jeep said that because i was outside my warranty on mileage only that they would not warranty the part.the warranty for the vehicle is a 3 year/36,000 mile.the mileage on the vehicle is 68,491.so i am over the warranty on mileage but under the warranty for years.in talking with the service reps they told me that this problem has occurred in cars well under the 36,000 mile threshold and they coveredthe part under warranty.the problem with the part is not a result of mileage, but a result of poor designed or bad manufacturing and should be covered under the warranty of the vehicle.
First incident was:~11/24/2014 took to mother lode motors, sonora, casecond incident was: 3-09-2015 took to motor lode motorsfor recall p54/ nhtsa 14v-530 ( tipm); took to central valley motors in modesto, camy jeep would not start. The starting motor continued to turn over even when i stopped pressing it. Because there is not a jeep dealer within 70 miles, i took it to a local dealer (dodge) who claimed to be able to mechanically work on jeeps. They used to be a jeep dealer.i told them of the problem. I left it over night. They told me they had to reset thecomputer. ($300). No parts replaced.four months later (3/9/2015) , the same problem occurred, only it was worse. So i took it back to the same garage, and left it over night. This time they told me the whole computer had to be replaced.($1507).i finally was able to take it to a real jeep dealer to get a recall item fixed. (p54/nhtsa 14v-530, tipm). When i mentioned the above incident, they told me that the recall item was the cause of the above incident,and what the dodge dealer did was not necessary. Fixing the recall item would have fixed it,at no cost.the dealer that did the "unnecessary" work that cost me $1807, was "mother lode motors" in sonora, ca 95370.i went back to them and told a supervisor about the incident, and he just looked at me, didn't say a word, didn't even ask my name or apologize. I called the owner of mother lode motors to let him know of my complaint, and he basically accused me of making excuses and said, ?how did i know that they didn't fix the problem??again no apology.
On saturday morning after pulling out of a parking space my car stalled and lost power steering.i put it in park and restarted engine it was fine.went to other store, parked it and the same thing happened once i returned to leave.when i got home i shut off the ignition switch and after app. 8 seconds i heard a sound coming from behind the fuse box area or at least behind that area .sounded electrical "vooop, vooop"i also noticed when going up an incline around 30 mph the car had a huge delay, i had to push the gas pedal practically to the floor, and than it kicked in and zoomed off.i felt like i was loosing power and than the car took off on its own!crazy feeling!!!i feel as though the computer that is in charge of the car is out of wrack and the car has become inconsistent to drive because of what could occur next.i also lost brakes this winter while driving due to brake booster failure which eventually became a recall.i was scared then and i'm afraid this incident may result in something bigger and worse. :(
The contact owns a 2011 jeep grand cherokee. The contact was made aware of nhtsa campaign number: 19v813000 (electrical system) however, the part to do the recall repair was unavailable. The contact took the vehicle to the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2011 jeep grand cherokee. The contact stated that the forward collision warning light illuminated and the vehicle stalled. The contact stated that several attempts were needed to restart the vehicle and the vehicle operated as designed. The vehicle was taken to maguire chrysler dodge jeep ram of syracuse (959 hiawatha blvd w, syracuse, ny 13204) however, the mechanic was unable to duplicate the failure or retrieve a fault code. The contact then received notification of nhtsa campaign number: 19v813000 (electrical system) however, the part to do the recall repair was unavailable. The same dealer was contacted and confirmed that the part was not yet available for the recall repair. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 180,000. Vin tool confirms parts not available. *lnconsumer stated she had the worked done on march 2020 but has recurred again.
The contact owns a 2011 jeep grand cherokee. The contact stated the vehicle would not start and the horn would not function. The vehicle was taken to the dealer for diagnosis. The technician stated the tipm module would have to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure.the approximate failure mileage was 47,000. .updated 11-18-13
The contact owns a 2011 jeep grand cherokee. The contact received a notification of nhtsa campaign id number: 14v391000 (electrical system) however the part was unavailable to perform the repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
I have had my jeep worked on twice to fix the tipm at billy craft chrysler jeep.in august they advised they were doing a temporary fix.on december 16, 2014 they indicated that they completed recall p54 and input this into the system as complete - my vehicle has now started having the same problems.in addition when the temporary fix was done in august this caused the automatic high beam sensor to stop working - billy craft states this is a coincidence and unrelated.despite indicating the recall was completed in its entirety, i found out this week billy craft chrysler jeep did not in fact complete the recall despite telling me they did and inputting into the corporate jeep system that this had been completed as of 12/16/14.i am now having to take the vehicle back again to have the actual fix completed.if there are recalls made, the shops performing the recall fixes should maintain a high level of integrity and actually complete these or there should be some type of corrective action taken against their business.i am now working with the general manager and will be trading my jeep in as soon as possible.my safety and the safety of others on the roads is not worth this.
Vehicle's engine stalls unexpectedly while driving. The car was bought in 2018 and the engine stalled for the first time in february 2019. The engine stalled again in june 2020 and twice infebruary 2021. The engine stalls while driving usually while making a right turn. I was in danger because the car suddenly went dead with cars behind me. I could have easily been rear-ended in all of those instances. Recall was performed, but engine stalled again about two weeks after the fuel pump relay was replaced. The engine stalling while driving causes the car to stop suddenly, and it can result in injuries, car accident, loss of life and or property damage. Lester glenn dealership is where i bought the car from and they were the ones who replaced the fuel pump relay. They had the car for two months after i brought it in when the engine stalled again after the fuel pump relay was replaced. Chrysler was contacted and they closed the case due to the dealership telling them that they cannot reciprocate the issue.
While the vehicle was parked, unoccupied, locked, and the motor was not running, apparently the driver's side seat caught fire.i did not see the actual flames, but i did open the driver door to find the bottom cushion and most of the electrical wiring in the driver seat melted and charred and a thick layer of soot on everything in the vehicle.
When the right turn signal is on the fog lights flash and the turn signal does not blink. When i turn the fog light button on my turn signal lights up but does not blink. Took it to the dealer and they said it was the tipm that was faulty. Now after i got it back both front turn signals do not work and the back flashes fast and sometimes flashes normally. Also back when i bought the car a year ago in june 2017 the car would start and i would let the engine warm up but about 20 seconds in, it would stall. When driving it would usually stall when i was breaking at stop lights and stop signs. I replaced the camshaft positioning sensor about 3 times so far and still feel the engine losing power at times.
All lights began randomly flashing, wipers went on at varying speeds, power seats were moving, transmission was shifting gears inappropriately. When this started i was about 3 miles from home. The vehicle stalled three times and was harder to start after each stall. Upon arriving home and shutting the engine off, the lights continued to flash until the battery died. Fortunately, i was not on a busy highway when this occurred. This has been happening for thr past week now i called the dealership they keep telling me that are backup for this week. And now today my jeep wont even turn on with a jumper cables, i called the dealership they finally said that they are sending a tow truck to my house.
We had the latest recall repair completed for stalling while driving, it was a fuel pump relay i believe. I think we had it repaired in february/march. However this morning while driving to work our jeep stalled while slowing down to turn, the battery stayed on but the engine completely stalled & the power steering went out almost causing us to drive off the road. Luckily the brakes still worked but we had a semi behind us that nearly missed us as it also turned onto the same road.
The contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign number: 14v530000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The vin was unavailable. The contact had not experienced a failure. Updated 04/06/15*lj
Tipm part needs replacing-faulty part. Vehicle will not crank.
The contact owns a 2011 jeep grand cherokee. While in park and attempting to start the vehicle, the vehicle failed to start and the system lock was displayed across the message board. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 102,000. Updated 11/18/15*lj,updated 3/30/18
The contact owns a 2011 jeep grand cherokee. The contact stated while driving at various speeds, the vehicle loss motive power and stalled without warning. The contact stated that the vehicle would restart soon after the failure. Upon investigation, the contact linked the failure to nhtsa campaign number: 19v813000 (electrical system). The contact called perry chrysler dodge jeep ram (2340 national city blvd, national city, ca 91950, (619) 931-1656) and was informed that he would receive a callback. The manufacturer was not notified of the failure. The vehicle was not yet repaired. The failure mileage was 149,500.
Complete shut down: doors locked, all electrical lights flashing, no steering, or braking, no warning . Battery light came one than the system started shutting down, while i was driving trying to enter i-25 from the feeder road in walsenburg, co. Had the jeep towed to toyota dealer in trinidad co who stated the alternator had gone bad, causing the complete shut down as well as frying components in the electrical system. At this point it is costing $800.00 plus the other components.this is the same systems that is in the chrysler recall p60/nhtsa 14v-634 . I want to know if my jeep is covered under this recall.
The contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign number: 14v391000 (electrical system). The recall repair was performed. While driving approximately 35 mph, the contact noticed an abnormal odor. The vehicle was pulled over and the contact noticed smoke coming from the passenger side visor. The contact pulled down the visor and noticed melted plastic. There were firemen onsite who disconnected the battery and flames appeared from the headliner above the passenger seat. The firemen extinguished the flames. A report was not filed. The vehicle was towed to the contact's residence. The manufacturer was notified. The approximate failure mileage was 47,000.
My jeep became increasingly difficult to start. I took it to the dealership and it was a tipm issue. The dealershiprewired the fuel pump circuit to tipm with a stand-alone outside relay. This new relay is used to turn-on the fuel pump.
The contact owns a 2011 jeep grand cherokee. The contact stated that the vehicle failed to power on without warning. The contact attempted to power on the vehicle several times before it finally started. The vehicle was taken to the dealer for inspection but was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 36,000.
Since september 2017, my 2011 jeep grand cherokee has been in the repair shop four times due to the vehicle not starting.the alternator and battery was checked once per month up untildecember, but each time i was informed that both parts were in good condition based on the diagnostics.however, after each repair visit the vehicle would not start after a few days.between repair visits a number of other issues occured:*automatically accelerating at high speed (jan '18)*engine stalling while driving (jan '18)*blowing cool air on one side and hot air on the other (sept '17)*doors locking and unlocking when unattended (sept '17)*windows going down half way when unattended (oct '17)*radio powering on when turned to the off position (nov '17)the most recent incident happened two weeks ago when the car stalled and stopped in the middle of a busy stretch of road with three vehicles in close proximity.due to ongoing issues, this week i had the car towed to jeep for another assessment. The jeep adviser called me back the next day stating my battery and alternator needed to be replaced for $1282 otherwise the car wouldn't start without a constant charge. The battery was just replaced a year ago in june 2017.with all of the issues mentioned it's clear that the 2011 jeep grand cherokee has a design issue/flaw that poses a major safety concern for consumers. The issues that need to be investigated or re-investigated for the 2011 jeep grand cherokee are the alternator and power module replacement. Most, if not all of the issues mentioned could be directly linked to the tipm.my request is that cas, nhtsa, and chrysler consider or reconsider the above mentioned for both safety concerns and the undue repair expenses paid by consumers that appear to be directly linked to faulty design.
The contact owns a 2011 jeep grand cherokee. The contact stated that while driving at 15 mph, the vehicle stalled without warning. The vehicle was restarted after several attempts. The vehicle was not diagnosed or repaired. The contact stated that the failure recurred after the vehicle was serviced under nhtsa campaign number: 14v530000 (electrical system). The vehicle was taken back to dealer where the fuel pump relay was replaced again but the failure recurred. The manufacturer was notified of the failure. The failure mileage was 69,000.
The contact owns a 2011 jeep grand cherokee. While driving 75 mph, the stereo shut off and the battery warning indicator illuminated. The engine shut off soon after and all the warning indicators illuminated on the instrument panel. The vehicle was towed to the contact's home. The contact's husband replaced the alternator, but the failure continued. The dealer and manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 140,000.
The alternator is bad i have change the battery twice, when i reserch i found out that the alternator are the same with durango and they are recalled. It stopped on the road twice. I have to call triple a to tow it.
The contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign number: 14v530000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The vin was not available.
Had intermittent issues with the key. The key wasn't being recognized by the vehicle. Still occurs once in a while. I have to remove the key from the case and slide it back in. It usually works after that. Recently when starting the jeep. After pushing the start button the engine will crank repeatedly but not turn over. All my gauges work. The vehicle will still lock and unlock. The lights work in accessories. The jeep will turn over sometimes. The problem is intermittent.
Vehicle fails to start multiple times.turned off while backing up multiple times. It is currently on a jeep service dealer, they indicated failure onthe "tipm" module. The replacement is on backorder, with no specific date for arrival and installation.
I was driving through a winding, two lane mountain road when my buddy and i both smelled something burning. We thought it may be something outside, so i continued driving. After a few minutes we both agreed to i should pull over. During this time, different warning lights on the dash flickered on and off repeatedly. Before i was able to pull over, smoke began to seep through the hood. Luckily, there was a parking lot to a trail head i was able to pull off. I parked and turned the jeep off. It would not crank again. After the first attempt, all power was lost. Attempted to jump multiple times. Towed for diagnostics. Independent mechanic shop determined alternator had shorted internally and battery was no longer able to hold a charge. Both were replaced for $1,600. There is an open recall for 2012-2014 models, t36/nhtsa 17v-435. Why are the 2011's excluded? this recall includes engine sales code erb; my 2011 sales code is also erb, but my vin isn't included in the recall. I took this mountain road to avoid traffic from an accident on the major highway that is my normal way home.
The contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign number: 19v813000 (electrical system) however, the part to do the recall repair was not yet available. Garden city jeep chrysler dodge ram (283 n franklin st, hempstead, ny 11550, (516) 336-4712) was contacted and the contact was informed that he would be placed on a list for when the part became available. An appointment was scheduled for the recall repair in april 2021 however, the day before the appointment, the contact was notified that the appointment would be cancelled due to parts not being available. Recently, the contact stated that the vehicle had failed to start-up after multiple attempts with the check engine warning illuminated. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 115,000. Parts distribution disconnect.
The contact owns a 2011 jeep grand cherokee. The contact stated that the forward collision system was defective and if a vehicle wasin front of the contact and he approached the vehicle at rapid speeds, the alarm would not sound in time enough to avoid a crash. The failure would also occur when attempting to park the vehicle and would not alert him when the vehicle was too close to another.the vehicle was taken to the dealer but they were unable to determine the failure. The failure mileage was 6,500.
My vehicle has been having difficulty starting.it sometimes takes 3-10 times to start.it sometimes doesn't start at all, leaving me stranded with an infant in tow.i had the problem diagnosed and was informed of a temporary repair to the problem but then learned of an upcoming recall for the tipm.i decided to wait on repairing the issue, unsure as to whether the fix prescribed by the dealer would be reimbursed once the recall was released.i just got an 'initial' recall notice which stated that there still was no repair for this problem - even though it was said to be the cause of potential crashes and stalls mid-drive.as i have a small child in the car with me every time i drive, i am extremely cautious and nervous about this issue and the risk i am taking by continuing to drive this vehicle without a repair.i bought this car specifically because of the safety it would provide my family in transportation.now i am acutely aware of the dangers involved and the need for a fix immediately.
Jeep gc2011 engine stalls while driving!current recall under chrysler #t36 and nhtsa #17v435 only covers year 2012-2014.chrysler needs to be notified to include year 2011.ongoing issues of staling and complaints for 2011 has been logged since 2012 and is a serious mechanical issue that should be under the recall.if anyone has experienced staling please document and send the complaint or if you know someone who has died from this please file to save others!
The contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign number: 19v813000 (electrical system) however, the dealer informed the contact that the part to do the recall repair was not yet available. The contact stated while driving approximately 20-25 mph, the vehicle would not exceed 25 mph and was shuddering. There were no warning lights illuminated. The contact stated that she was able to continue to drive to her destination. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The dealer was made aware of the failure and informed the contact that the failure was not related to the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The approximate failure mileage was 130,000. Parts distribution disconnect.
A few things, one being how my jgc abruptly shuts off while in motion(luckily i was exiting the express way (both) times) yeah, happened more than once, to the suspension no longer functioning, all the way to it deciding not to start up.
The tipm (totally integrated power module) is on back order and now chrysler is saying its backordered to january 14, 2014.
I'm actually sitting in a parking lot waiting for the tow truck. The jeeps alternator began whining & the battery light came on.i pulled over and turned off the jeep. It wouldn't restart. Has zero power. The battery was replaced in february & the alternator checked out fine. The window evidentally let itself down about a week ago. This was srrange. Wipers started by themself when i tried to jumpstart it. I've read various complaints that mirror my symptoms. It will be towed to frensley jeep-chrysler tonight. Please include my vehicle in the recall. I'm sure it's going to be expensive. Thanks for your cinsuderstuon.
Our car stopped working and we were stranded. I was stranded with my 3 year old child. The vehicle's alarm went off and the tires locked making it difficult to tow. We called the chrysler twice and they cannot tell us when the parts will be arriving. The dealership fixed the totally integrated power module ( the part listed in my recall notice). However, chrysler refuses to reimburse me for my expenses until they receive parts. It has been a month and i paid $1400.17 for the recalled part and labor.
Jeep was taken in for the p54 fuel pump relay recall on 6/12/15.next morning after returning from dealer, the engine would crank but not start.this problem was intermittent, and the engine would sometimes start after 15-30 minutes of trying.eventually on 6/15/15 it wouldn't start all morning so was towed back to dealer.they couldn't replicate problem and released car back to me doing nothing.intermittent no start continued forweeks, car taken back to dealer on 7/6/15 and they replaced win module, another component of ignition system.next morning, 7/7/15, car would not start again.intermittent crank/no start condition continued to occur for weeks, car taken back to dealer on 7/22/15.this time dealer spent almost 3 weeks working on the problem.first, thefuel pump relay (the recall part already replaced once) was determined to be faulty and was replaced.this didn't solve the problem, and the tipm was said to be causing the condition, and was replaced on 8/10/15.jeep worked for a week until today, 8/15/15, while driving down a busy long island road car stalled out while driving ~30 mph.my wife and our 4 month old baby were in the car, and i was somewhat terrified. There was traffic surrounding us, and i was left with no power to the brakes or steering.luckily i was already in the right lane and was able to put hazards on and pull over slowly without incident.if there had been a red light or sudden braking in front of me however, the situation would have been much different.after pulling over, car cranked/no start as it has previously for the past months, and did so for 20 minutes until finally started and drove it home.i have had our jeep in the shop 4 times for what seems to be the issue described in the fuel pump relay recall, but we are still experiencing the same problem! i am at my wits end, and no longer feel safe in this vehicle.
The contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v879000 (electrical system, interior lighting); however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. Vin tool confirms parts not available.
The contact owns a 2011 dodge grand cherokee.the contact received notification of nhtsa campaign number :19v813000 (electrical system) however, the parts to do the repair were unavailable. Thelen chrysler jeep dodge ram (4191 n euclid ave, bay city, mi 48706) was contacted and confirmed that the parts were not available for the recall repair. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair.the manufacturer was made aware of the issue. The contact had experienced two failures. Vin tool confirms parts not available. Consumer stated on two occasions he had a no start condition, after 4-5 attempts it did start.
Car will not start or operate at all due to a bad tipm , this problem is now wide spread through the nation with jeep / chrysler customers.my jeep will be at the dealer ship for about 3 weeks waiting for the back ordered tipm to come in.
The contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign number: 19v813000 (electrical system). The contact stated that the manufacturer exceeded a reasonable amount of time for the repair. When the contact attempted to start the vehicle using the start button feature, the vehicle took an extensive amount of time to start. The dealer was not contacted. The manufacturer was made aware of the failure and stated that there were no loaner vehicles. The manufacturer was unable to buy the vehicle back. The manufacturer provided case number: 71742907. The approximate failure mileage was 118,400. Vin tool confirms parts not available.
The contact owns a 2011 jeep grand cherokee. While driving 30-75 mph, the vehicle shut off without warning. Additionally, the brake pedal was applied, but failed to respond. The vehicle was taken to a local dealer (autonation chrysler dodge jeep ram and fiat, 2201 victory dr, columbus, ga 31901), but the failure could not be duplicated. The vehicle was not diagnosed or repaired. The dealer attached a history recorder to the vehicle. While driving at unknown speeds, the vehicle stalled and the traction control and service four wheel drive indicators illuminated. The contact was able to restart the vehicle. The manufacturer was not notified. Also, while driving at unknown speeds on march 25, 2018, the windshield wipers spontaneously activated, the radio changed stations, the brake pedal was applied and failed to respond, and the vehicle stalled without warning. The vehicle was towed to landmark chrysler dodge jeep ram of morrow (50 mount zion blvd, morrow, ga 30260), but was not diagnosed or repaired. The manufacturer was notified and opened case number: 33696515. No further assistance was provided. The failure mileage was 66,000.
I was driving to my mother in law house, at 60 miles per hour and my car just stopped, i was i front of a semi, that could easily ran over me and my 6 months baby!! good thing that the semi could change lane before hitting us,i have read a lot of complaints of customers that have the same problem the tipm module is not working and is causing the car not to start or if it starts just stop suddenly, so i want to put this complaint and hope that there is a recall soon because it's not fair for customers like me, pay for an expensive car and due to their not quality parts having problems on our daily lives and also put in dangers out lives and lives of others in the road!! and i hope that whoever have the last word to do a recall just think about you don't even want to have any member of your family get hit by one of this cars just because of the negligence of jeep/chrysler,that'sjust not responsible from them, so if there is any law suit or something i definitely want to be on it.
The contact owns a 2011 jeep grand cherokee. The contact stated that the battery indicator illuminated, the radio shut off, and the vehicle stalled without warning. The contact had to coast the vehicle to the side of the road. The vehicle was unable to restart and was towed to the contact's residence. The vehicle was not diagnosed by an independent mechanic or dealer. The contact was uncertain if the vehicle was included in a manufacturer recall for the alternator assembly. The manufacturer was notified and stated that the vehicle was excluded from a recall campaign. The approximate failure mileage was 113,000.
My vehicle is having issues starting/stalling, and sounds like the water pump and/or alternator is failing.i went to the dealership and they said this is all tied to p54/nhtsa 14v-530.the tipm parts are not available to fix this issue, and have not been available since i received the first recall notice back in october 2014. The dealership said the parts are not going to be available for weeks, possibly months. I called jeep/chrysler and they also said that is the cause of my problems and they have no date that recall replacement/correction parts will be available. I asked them what i should do since i'm driving a vehicle that doesn't want to start (takes multiple attempts), that stalls out, and that other components under the hood are being affected. They said they will not cover any towing, or rental costs, and had no guidance on what to do besides "good luck". This is a serious issue, i can become stranded, the car could stall (potentially while driving and this car is always on highway high speed driving), and i now have other parts under the hood that this issue is taxing (alternator, battery, water pump, and i could only imagine what else). What am i supposed to do that i'm forced to drive a vehicle with a recall that is not safe to drive? i can't even pay to get this fixed, there is no solution at this time.i don't understand how the vehicle is not recalled entirely and taken off the road, or that if people are experiencing this issue there is no recourse.no free towing, no rental cars ready, no ability to trade in or buy a new vehicle. Nothing.i'm not sure what to do next, get a lawyer? contact bbb? please let me know as i don't see how this is legal, i'm being forced to drive a vehicle with a manufacturing defect that is dangerous. Thank you[xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
2011 jeep grand cherokee. Consumer states he paid for recall repairs but have yet to receive reimbursement. *taaccording to chrysler, the part required to provide a permanent remedy was not available and there was no repair procedure in place. Recall # 14v530000.
The contact own a 2011 jeep cherokee. The contact stated that while driving approximately 10 mph, the vehicle suddenly stalled. The vehicle was taken to the dealer three different times for diagnosis. The technicians performed a flash update and replaced the win module. The failure continued after the repair. The manufacturer was made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 36,450.
The contact owns a 2011 jeep grand cherokee. The contact stated that the alternator failed and the battery warning indicator illuminated several times. The contact noticed a burning odor coming from under the hood several times. On one occasion, all the lights on the instrument panel illuminated. A private mechanic performed an inspection and diagnosed that the battery was fine. The mechanic also diagnosed that the alternator failed and caused the battery to drain, and the plastic burning odor was also caused by the failed alternator. The vehicle was repaired and the alternator was replaced. The manufacturer stated that the vehicle was not included in nhtsa campaign number: 17v435000 (electrical system). The failure mileage was 51,000.
Hello nhtsa team, i am writing to you to ask that additional vin numbers be included in an existing recall. The existing recall is p60 / nhtsa 14v-634 for alternator failure.can you please include vin [xxx] into the recall. The alternator in my 2011 grand jeep cherokee, the 160 amp unit will suddenly begin making a very loud whining sound that can be heard loudly from within the cabin of the vehicle and within the engine bay.we have invested a lot of money and time trying to determine what is wrong, only to find out my vehicle is not included in this recall, which we would have been able to put two and two together immediately.chrysler is indicating to us that our vehicles have all of the matching "specifications" to meet the criteria within the existing recall but our vin numbers are not included, therefore they cannot cover the repair. We are continually told that they are not sure why my vehicle is not included as all of the specifications on their end appear to be identical to the specifications outlined in the recall for the failed alternator. The issue is the tell-tail loud whining sound stemming from the alternator and the noise increases in decibels as the rpm increase. Please include vin [xxx] in the existing recall. Thank you very much.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The contact owns a 2011 jeep grand cherokee.the contact stated that the ignition module failed, causing the vehicle to stall sporadically and without warning multiple times. The vehicle was taken to an authorized dealer, who was unable to diagnose the failure. The vehicle was then taken to an independent mechanic where it was diagnosed that the total integrated power module needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 36,000.
The contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign number: 14v530000(electrical system) and stated that the parts were not available. The dealer did not give a specific date for when the parts would become available for months. The manufacturer was also contacted. The contact had not experienced a failure.
Within the first two months of owning the vehicle, it didn't want to crank (didn't turn over). After two attempts, it cranked fine for the next few months. About a month later, same thing occured. 09/03/14 same type of incident occured except etc light came on. Cranked after two separate attempts. Car alarm also randomly will go off in a parking lot, especially whenever locked, with no other cars or interferences around (happens at least monthly).
My 2011 grand cherokee has been in the shop for 11 weeks waiting on a part.the part is a tipm. Without this part jeep doesn't start. People at dealership where i purchased jeep treat my daughter the owner like it is our fault.
The contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign number:19v813000 (electrical system) however, the parts for the recall repair was unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that the check engine warning light was illuminated. Carbone dodge chrysler jeep ram located at (5017 commercial dr, yorkville, ny 13495, (315)736-3371) was contacted and confirmed the part was not available. The manufacturer was not made aware of the issue. The approximate failure mileage was 118,000. Vin tool confirms parts not available.
The contact owns a 2011 jeep grand cherokee. The contact stated that the vehicle failed to turn on. There was no warning lights illuminated. The contact stated that the vehicle was diagnosed by an independent mechanic. The contact was informed that the battery was drained from a relay that remained on while the vehicle was turned off. A vin search showed that the vehicle was subjected to nhtsa campaign number: 19v813000 (electrical system). Alberic colon auto sales inc located at (avenue john f kennedy, carretera ste 2, km 34, san juan, pr 00920), was contacted by phone. The contact was informed that the part to do the recall repair was not yet available. An attempt was made to contact the manufacturer but was unsuccessful. The vehicle was not repaired. The approximate failure mileage was 76,150.
Vehicle constantly stalls. Recall was performed for the fuel pump relay however this did not completely solve the problem as it still stalls randomly or won't start at all. Huge safety concern have been almost hit on the road from random stalls. Took it to my local mechanics and they say the fuel pump relay is burning out the fuses and i need to constantly check on them to make sure they're not burnt out. Took it to brookdale chrysler jeep dodge after recall was performed to complain about it still stalling years ago. Brookdale chrysler refused to perform any service as they could not 'duplicate' the issue. Ever since then i've been dealing with this issue and it's horrifying to drive the vehicle sometimes and incredibly disappointed as i'm still paying off this vehicle.randomly stalls on turns, city roads, highway speeds, or even when in idle.
The contact owns a 2011 jeep grand cherokee. While driving at an unknown speed, the vehicle shut off without warning. The vehicle was pulled over to the side of the road and towed to an independent mechanic. The contact was informed that the alternator and battery failed due to a faulty alternator. The dealer was not called. The manufacturer was made aware of the failures and stated that there was no recall. The vehicle was not repaired. The failure mileage was 84,977.
The contact owns a 2011 jeep grand cherokee. The contact stated that he received nhtsa campaign number: 14v391000 (electrical system) and was waiting for approximately six months for the recall part. The contact mentioned that he was informed that he would be contacted when the parts would to become available. The manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had experienced a failure related to the recall but the details were not available. The approximate failure mileage was 57,000.
Starter engages, but will not start wipers work without being turned on . Battery depletedfor no reason. Engine quits for no apparent reason. This all happened while vehicle was stationary,but just as easily been while moving.
The contact owns a 2011 jeep grand cherokee. The contact stated that the vehicle would not start when the push button starter was engaged. The vehicle would occasionally start after several attempts. The contact also noticed a burning smell when attempting to start the vehicle. The vehicle was taken to an authorized dealer who was unable to diagnose or replicate the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 23,000.
Approximately one time per month for the past 6 years my grand cherokee stalls one second after i push the start button from park. I need to push the button again to "turn it off" even though it wasn't actually on before i can try to restart it again with my foot on the brake.
The contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign id number: 14v530000 (electrical system), however the part was not available for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
Stalls at normal operating speeds without warning. Very dangerous! has happend multiple times!!!
Alternator diodes experienced rapid failure disabling the vehicle while driving on city streets.previous recall for 2012-2014 models for same reason p60/nhtsa 14v-634.we had the alternator diagnosed by upex auto supply in dallas texas and they confirmed the diode failure.additional electrical issues ensued which are yet to be determined after the alternator was replaced.
Smelled smoke and the car started to fill with smoke. We pulled the car over and the passenger side sun visor and headliner were on fire. We vacated the vehical and called for help. The car was serviced for this specific recall in december of 2014.
My 2011 jeep grand cherokee dies on me when i start to decelerate when approaching a stop sign/signal light. When it does die there are no dummy lights and it starts right back up. This is very dangerous due to the fact we have no control over vehicle whenever it decides to die. In fact we were almost rear ended just 2 days ago as we were going through an intersection and the jeep died to which the car behind us had to swerve to miss us. Again this so dangerous in the fact that we are scared to drive this jeep in not knowing when we could be seriously hurt.
Purchased a 2011 jeep grand cherokee laredo 4x4 from moore auto sales in moore, oklahoma on nov. 16, 2013 and have had problems with it since the 17th.the jeep was having trouble starting and if it did start, the fuel pump would run after we shut the vehicle off.would have to pull the fuse to the fuel pump to turn it off, now after a month of dealing with this is will not start at all, it will just turn over.jeep says it is most likely a faulty tipm core, but they are back ordered to who knows when!very frustrated!
We purchased a new 2011 jeep grand cherokee 11/23/2011. The car had 308 miles on odometer. On 11/25/2011 as we were going out of town the vehicle's diagnostic (obd ii) system warning appeared, with a symbol "mil" indicating a malfunction indicator light. I checked the fuel tank cap and it was tight, i drove the vehicle to the nearest chrysler/jeep dealership in hamptonroads, va. The service department checked out the problem and determined it to be a # 6 cylinder,misfire-coil failure. None were available for replacement. The service department person stated that it was ok to drive the vehicle locally but suggested it would not be a good idea to drive it out of town, as it would not get very good gas mileage! we started to drive the vehicle home, however; approximately 2 miles after we departed the jeep dealership the vehicle caught a fire and burned the entire engine compartment/front of vehicle. We, my wife and i escaped without physical harm, but had to stand by and watch it burn until the firedepartment arrived.
The contact owns a 2011 jeep cherokee.the contact stated that the engine stalled. The contact mentioned that the key had to be turned numerous times before the engine restarted. The failure was experienced numerous times.the vehicle was taken to an independent mechanic. The technician diagnosed that the integrated power module was defective and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 50,000.
The contact owns a 2011 jeep grand cherokee. While in park, the sun visor caught fire and flames spread throughout the vehicle. The fire department was able to extinguish the fire. A police report was not filed. The vehicle was towed to a dealer. The technician diagnosed that the sun visor, roof liner, air bags, steering column, and other multiple parts needed to be replaced. The vehicle was not repaired. The vehicle was previously repaired under nhtsa campaign number: 14v391000 (electrical system). The manufacturer was notified of the failure. The failure mileage was 36,000.
The contact owns a 2011 jeep grand cherokee. The contact received notifications for nhtsa campaign numbers:14v391000 (electrical system), 14v154000 (service brakes, service brakes, hydraulic), and 14v530000 (electrical system). The contact stated that the vehicle was inoperable. The parts needed to repair the vehicle were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified. The approximate failure mileage was 45,513.updated 2/24/15 updated 5/11/16 updated 09/01/2017
Faulty tipm (totally integrated power module) that needed replacement. Vehicle would not start. Repair cost $1350. Dealer was familiar with the problem once i mentioned the issue i was having and mentioned he had just replaced one in a durango. I did a little online research and am finding out that this is a common, expensive and known chrysler issue. I'm hoping a recall is conducted and that owners who have had to pay for repairs are reimbursed.
Battery light on for a few seconds and system stop working few minutes later and battery lost it charge completely and will not hold energy. Bad alternator, can not move vehicle. Waiting to be fix.
Faulty tipm (totally integrated power module) caused the car to not start and/or stall after it was started.
Alternator recall already exists for this 2011 production 8/2010, 3.6 ltr. 160 amp. My battery light is on and dealer said its probably the pcm. Quoted850 for part .my vin doesn't show up on above recall, even though all qualifyingcriteria is met. Why? car will stall when battery is dead. Cant be driven at night. Disablec vet caregiver.
The contact owns a 2011 jeep grand cherokee. The contact stated while driving 40 mph, when the front driver seat heater failed to turn off. The contact stated she had all the sensor showing off but the heated seat stayed on. The contact stated no warning light was illuminated. The vehicle was not diagnosed or repaired as of yet. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was 87,000.
Stalled on the road while driving.trouble cranking the vehiclecar alarm going off unprovokedrear door locks stopped working.
I was at a business meeting and i came outside to start my vehicle up and it wouldn't start.took the truck to 2 mechanics before taking it back to where i purchased the vehicle.dealer explained that its the (t.i.p.m) totally integrated power module and its gonna cost $1100 dollars to fix.
The contact owns a 2011 jeep grand cherokee. While driving approximately 60 mph, the vehicle stalled. The vehicle was taken to buchanan and young incorporated (713 e main st in burnsville, nc) where it was diagnosed, but the results were undetermined. The vehicle was repaired per nhtsa campaign number: 14v530000 (electrical system), but the failure recurred. The manufacturer was not notified. The vin was unknown. The approximate failure mileage was 121,000.
Vehicle does not crank, cranks but suddenly loses power, shutsoff losing power brakes, power steering and control.
Started vehicle and heard a bad grinding noise. Turned off vehicle, attempted to restart, failed to restart, and checked under hood and the alternator was so hot is was untouchable and smoking, had to disconnect battery to prevent fire. Leaving me stranded.
My vehicle is having trouble starting and my fuel pump continues to pump after the vehicle is off which is killing my battery. I've only had the car for a year and its only two years old.
On friday, 9/19/14, my 2011 jeep grand cherokee almost killed me. I was driving between va and ny via i-81 for a family funeral. I stopped half-way there for lunch and then experienced a problem starting it. Hitting the start button, it would not start, and would not stop trying to do so - it kept cranking and would not stop until i opened the door. It did this 3-4x, and then it started. It had never done this before. I continued on, more cautiously. An hour later, while passing several big rigs, part of the electrical system stopped working. I lost power steering, accelerator function, and my dash lit up - and the engine continued running and even rev'ed despite the lack of the accelerator. My brakes also didn't work for approx. 10 seconds. The road curved, and i almost lost control and flipped the jeep trying to avoid the big rigs, which were slamming on their brakes all around. Ultimately, i was able to pull over with no accident or damage and turned the vehicle off. After 15 minutes, it re-started, and i was able to get to my destination with no other problems. Upon arrival, however, i experienced the same things while testing it at very low speeds on back roads. After the funeral on saturday, i was able to get it to the local dealership, where it still is undergoing diagnostics. I had to travel back to va on sunday, and now have to rent a car, deal with long-distance repairs with an unknown dealership, and travel back to ny to get it once repaired. The dealership indicated it sounded like a tipm issue, which i have learned jeep/chrysler know about, but have not recalled. I have previously experienced minor electrical issues (flashlight never worked, multiple back bulbs, etc), which the dealership indicated may indicate tipm issues since the day i bought the vehicle, but were always dealt with as isolated repairs. Please help with a jeep/chrysler tipm recall!
2011 jeep grand cherokee. Alternator shorted and/or failed diode causing a fire under the hood. Started the vehicle and heard a strange noise from under the hood. Turned the vehicle off and opened the hood. Upon opening the hood smoke bellowed out. I could see an electrical component inside the alternator glowing red. The component glowed red and smoked until the battery was completely drained. While the vehicle didn't start on fire if it had this could have caused a large amount of damage as at the time of the incident the vehicle was parked inside a airport parking garage. Jeep has a recall for 2012 - 2014 models. The 2011 model year needs to be added to the recall. The failed alternator is available for inspection.failed component: alternator, available for inspection safety/risk: vehicle fire problem confirmed by dealer: vehicle still in garage, to be towed 7/26/2021 component inspected: no warnings: unusual noise
The contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign number: 19v813000 (electrical system) however, the part to do the repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. An unnamed dealer was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
The contact owns a 2011 jeep grand cherokee. The contact stated that while driving at approximately 35 mph, the steering wheel seized and the vehicle stalled without warning. The vehicle was taken to a private mechanic who stated that the vehicle was functioning as designed. The contact received a notification of nhtsa campaign numbers: 14v530000 (electrical system) and 14v154000 (service brakes, service brakes, hydraulic) however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not notified of the failures. The failure mileage was 28,000.
Fuel pump relay safety recall : electrical system issue with tipm-7 power module, recall # v62 (19v813000) nov 14, 2019, told [xxx] at dallas chrysler, dallas georgia about this issue back in dec 2019. Problem: the tipm-7 could fail causing the engine to stall increasing risk of a crash. Vehicle will not crank at times, vehicle will seam to be out of gas due to the fuel pump stopping during operation. I have told this to the dealer but nothing done to repair this safety issue. This is my wife's daily use vehicle and this issue must be repaired asap or chrysler can furnish a loaner vehicle until the issue is resolved on my 2011 jeep.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)
The contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic), nhtsa campaign number: 14v391000 (electrical system) and nhtsa campaign number: 14v530000 (fuel propulsion system). However, the parts needed were not available. The dealer did not provide a specific date when the parts would become available. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repairs. The contact was not experiencing a failure.
The contact owns a 2011 jeep grand cherokee. The contact received a notification for nhtsa campaign id number: 14v530000 (electrical system) and stated that the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was notified of the issue. The contact had not experienced a failure.
Jeep is unreliable turning on. Will crank and crank and crank, but never turn over. After 10 or so tries, will sometimes start. Other times, i have to leave it and try again later. Dealer says it is related to the tipm. Which is backordered, with no estimated ship date in sight. This part is also linked to my automatic brakes, airbags, electrical, etc. My car is still under warranty and the dealer refuses to grant me a courtesy or rental car until the part comes in. They suggested i keep my unreliable car for the time being.
The contact owns a 2011 jeep grand cherokee. The contact received a notification for recall nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic) and nhtsa campaign number: 14v391000 (electrical). However, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The vin was unavailable. The contact had not experienced a failure.
The contact owns a 2011 jeep grand cherokee. On february 11, 2016, the contact received notification of nhtsa campaign number: 15v879000 (electrical system, interior lighting). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The 2011 jeep grand cherokee will experience engine stall while the vehicle is in motion, at times in excess of 30 mph. This causes a loss of power steering and power brake functions. It has likewise stalled at stop lights/signals which is equally dangerous when vehicles are approaching from behind at high speeds expecting the vehicle in front to move with the green light.chrysler issued a recall (p54) related to these issues, however the cheap external fuel pump relay wiring harness fix they employed to remedy the problems can be characterized as insufficient at best.in fact, the issues with our family vehicle have actually worsened since the p54 recall was performed in may of 2015.the vehicle's problems have now progressed to the point where the vehicle will not start: a typical symptom of these dangerous jeep/chrysler products. There are literally hundreds of consumer complaints outlining similar issues i.e., the vehicles being difficult to start or not starting at all, vehicles' power windows not operating properly, door locks opening and locking on their own, horn blaring, the vehicle not recognizing the fob, electronic fuel pumps remaining on after the vehicle is shut off and stalling while the vehicle is in motion.a common theme related to all of these issues seems to be the power distribution center for the vehicles or the tipm (total integrated power module). It seems fiat - chrysler has been aware of the problems with their oem manufactured tipm parts for some time, since 2007, but took the woefully inadequate route of correcting only a small and less dangerous issue of the manufacturers defect. Hence their court ordered p54 external fuel pump wiring harness, which on a good day will correct the fuel pump run-on. What needs to be addressed is the stallingwhile in motion issues associated with these vehicles. Please mandate a safety recall.
The car just shuts down when going down the road,we have almost been in two accidents on the highway when the jeep just shut down at speed and now the car wont even start,dearlership was of no help.
The contact owns a 2011 jeep grand cherokee. The vehicle was previously serviced under nhtsa campaign number: 14v530000 (electrical system) however, the contact stated that while driving at various speeds, the vehicle stalled without warning. The failure recurred several times. The vehicle was taken to gunn chevrolet located at 16550 i-35, selma, tx 78154 where the dealer was unable to diagnose the failure. The vehicle was not repaired. The manufacturer was made aware of the failure and stated that they could not assist as the recall repair had already been performed. The approximate failure mileage was 99,000.
The contact owns a 2011 jeep grand cherokee. The contact stated that the vehicle was repaired for nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic), but the failure recurred. The contact stated that the brake light illuminated randomly. Upon applying the brake pedal, the vehicle veered to the right which caused the suspension to be unstable. In addition, the vent control failed to work for the heater and air conditioner. The vehicle was taken to the dealer for various repairs, but the contact continued to experience the unstable suspension. The vehicle was not repaired. The manufacturer was notified of the failure and provided no remedy. The approximate failure mileage was 19,500.
There was an alternator recall and my dealer is not changing it and they version is the recall is not part of it.
Vehicle will stall at any speed without any prior warning causing loss of steering and braking. The vehicle has to come to a complete stop to be started as it is a push button start and it has to be in park with foot on brake. Started a case number with jeep, took it to several jeep authorized service facilities and they could not diagnose the problem. The vehicle had a tipm (totally integrated power module) replaced at about 80,000 miles. Should have been recalled, was not. Jeep closed the case telling us there was nothing they could do for us as they could not diagnose the problem. This vehicle has had numerous electrical issues documented starting when it only had 50 miles on it. This vehicle is not safe to drive.
The contact owns a 2011 jeep grand cherokee. The contact received notices for nhtsa campaign number: 14v154000 (service brakes) in june of 2014, nhtsa campaign number: 14v391000 (electrical system) in july of 2014, and nhtsa campaign number: 14v530000 (electrical system). After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to remedy multiple recalls were still not available and no estimated time for receiving the parts could be provided. The contact had not experienced a failure.
I have a faulty tipm, which i understand is on backorder.i the meantime, my jeep is sitting in the garage and will not start!
These problems are random.first alrm has gone off twice,the day light running lights don't always come on.the car does not always recognize the key.the dom elight on the drivers side flickers some times. This mourning the clock on the radio showed an invalid time, swithed radio off, and back on, it went to the correct time.took to machanic designated by the dealer we bought this from 2 weeks ago and he found no issues. The milage is 92000.i will change the battery out this week, and see if that corrects these issues.we had similar issues with or 2005 lincoln ls when it had a weak battery.
Similar to other complaint filed 2/13/2012. 2011 jeep grand cherokee, problems with the key fob 3 times (4 if you include the battery dying after just over a year) whereby driver was stranded due to key fob malfunction. First time dealer thought it was a defective key fob, however, while waiting for a replacement the then currently working key fob also malfunctioned- whereby the "defective" fob was tried and it worked again.dealer then said a computer update was the problem and that did seem to fix the problem.however, again recently key fob would not work ' driver entered the car with the emergency door key- pulled off the starter button and inserted the key manually to be told it was a "defective key" (or something similar).dealer examined car, worked with manufacturer but since problem couldn't be "duplicated" they would take no further action.all incidents happened while in town of residence.however, if this occurred while traveling it could be quite a disaster and potentially put them in harms way if they were stranded in for example grand forks nd in february and there was severe weather as has been the case in the past.numerous discussions in online forums also discuss the issue (both jeep and chrysler).the bottom line - this defect has resulted in our having a serious lack of trust in using this car- it could put my family in a very bad situation.
The contact owns a 2011 jeep grand cherokee. While making a right turn at 20 mph, the steering wheel became difficult to turn. The contact had to apply force to the steering wheel in order to steer the vehicle. In addition, the brake pedal was depressed but the vehicle failed to stop and then stalled. The contact was able to restart the vehicle. The dealer was unable to diagnose the failure. The vehicle was previously repaired under nhtsa campaign number: 14v530000 (electrical system). The manufacturer was notified of the failure. The failure mileage was 105,000. Ma 10/23/15 updated 11/03/15.
Cold started the 2011 jeep grand cherokee limited, was in park and all the dash lights came on. It appears to be another#3 misfire, all dash lights came on, & had loss of power. Engine light blinking, check oil, low battery light, service the 4x4, and wipers all came on at once, remained on. I had the same issue in summer of 2019, then it was a #3 misfire. This time, again, the code was a #3 misfire! the summer of 2019 i had the garage replace the faulty 3 coil packs along with a new alternator which was damaged because of the bad coil packs, which fixed the issue for approximately 1 and 1/2 years. Then the issue resurfaced on christmas 2020, same problem.
The contact owns a 2011 jeep grand cherokee. While driving approximately 40 mph, the vehicle stalled and the ability to steer and brake seized. The contact had to maneuver to the side of the road. The contact restarted the vehicle and drove to the dealer. The technician diagnosed that the power control module shorted all the spark plugs and the software needed to be updated. The failure occurred twice. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 63,000.
In the affected vehicles, the fuel pump relay inside the totally integrated power module (tipm-7) may fail, causing the vehicle to stall without warning.
The contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign numbers: 14v391000 (electrical system) and 14v530000 (electrical system) however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Car will not start and fuel pump will not shut off.the issue is related to the totally integrated power module (tipm).
The contact owns a 2011 jeep grand cherokee.the contact stated that the engine failed to start numerous times until the failure became permanent. The vehicle was taken to the dealer several times for the failure. The dealer performed a diagnostic which located the failure at the computer integrated management system. The vehicle was not repaired.the failure mileage was 50,000 and the current mileage was 65,000.
The contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign numbers: 15v879000 (electrical system, interior lighting) and 17v572000 (service brakes, service brakes, hydraulic). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (bettenhausen chrysler dodge jeep ram, 8355 w 159th st, tinley park, il 60477) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not contacted. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2011 jeep grand cherokee. While driving approximately 40 mph, the vehicle stalled and the battery warning indicator illuminated. The contact coasted the vehicle to the side of the road. The vehicle was towed to autocentro chrysler jeep dodge (barrio bairoa, industrial park, km 3.2, caguas, pr 00725) where it was diagnosed that the alternator and the electronic control module failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 117,000.
I have a 2011 jeep grand cherokee, and was experiencing the same cold start issuesi drove it for about another 2 weeks and on one trip i drove about an hour out of town and had to run into a bank. When i got back in my car i started it and died right in the middle of the driveway i was exiting. Took 30 minutes for it to restart. The paperwork says they replaced the win (wireless ignition node). 11 days in the shop. The next morning i went out to go to work and the car would not start. Called dealership told me to bring it back up. I did the next day, this time getting a dodge dart from the rental company 8 days in the shop when i received a call that it was ready, this time they replaced the ignition module and gave me a new remote key. The next day aug 8th went to go to work and the car wouldn't start. Half hour later got the car started and back to dealership, this time i received a nissan versa rental. They have had it ever since 14 days and counting. I talk to service department on thursday august 15th. And they told me they got it not to start and that it was the fuel injectors, i interjected and told him about this forum and to check the tipm and they just released 2000 from the factory on the 13th. Said he would speak with technician and get back to me. Called me friday and said they were replacing the tipm and he would have a better idea on a time frame by the middle of this week. I called today and they are telling me that its back ordered to sept. Not giving me any specifics of when in sept. The service manager gave me chrysler number to call and complain.this is a serious issue with many individuals effected it needs to be looked into as a recall issue. What happens if the company in mexico who makes the part goes out of business. This is wrong especially for a taxpayers bailout company..
The contact owns a 2011 jeep grand cherokee. While attempting to start the ignition, the battery failed. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 102,000. Updated 11/19/15*lj updated 03/30/18
Defective alternator with 63500 miles, alternator failed 4-7-16alternator failed while driving i believe that the 2011 jeep grand cherokee should be included in this recall
The contact owns a 2011 jeep grand cherokee. The contact received a notification of nhtsa campaign number: 14v530000 (electrical system); however, the part was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the delay. The contact had not experienced a failure. The vin was unavailable.
Engine starts after key fob is bumped. My garage is inside my house. We could die from carbom monoxide poisingreported to dealership they said nothing could be done.maybe my attorney can do something.
The contact owns a 2011 jeep grand cherokee. The contact received a notification of nhtsa campaign number: 14v530000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign number: 19v813000 (electrical system) however, the part to do the recall repair was unavailable. The vehicle was taken to champion chrysler dodge jeep ram (4505 w 96th st, indianapolis, in 46268, (317) 872-6200) where it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2011 jeep grand cherokee. The contact received a notification of nhtsa campaign number: 14v530000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
10/27/14- tried to start car using push-button start- car engine would not turn over, however dashboard indicator lights came on, and also a message in the menu that read- no bus tipm. Windshield wipers came on (but the control was in the "off" position), and would not stop even when control was switched on and off. Only stopped with push-button start button was pressed. Tried several times with same results. Called tow truck, had car towed to neighborhood licensed mechanic. 2 days later, was told to have car towed to jeep dealership because they couldn't identify the problem. Had car towed to jeep dealership 10/30/14 and after 1 1/2 days, was told that it was the tipm module & would need replaced. Car can not be driven until part is replaced. $980 for the tipm module & $90/hour for labor, and no guarantee that this would fix the problem. I purchased this car used in may 2014, with 2000 miles/2-3 mos. Left on the 3 year/36k mile basic limited warranty. This car is no longer under warranty & i must pay for this repair out of pocket.
Purchased 2011 jeep grand cherokee overland used in summer of 2012.3rd jeep and have stayed with jeep because felt they were a safe reliable car.shortly after purchase the car would sound like it was "computing" near the engine--while off and key not near car.told this was normal.alarm started to go off for no reason, day time running light on driver side stopped working (not bulb) and started working a few days later on its own.car no start or hard start several times.check engine lights on and off, key not found, etc.5/19/14 exiting highway at approx. 75 mph (59,000 miles) brakes don't work. Car slows but won't stop.no light illuminated for brake problem.it was petrifying.called dealer in morning and they indicated not warranty and not recall so ordered brake booster from dealer and replaced.was without vehicle for several days. 5/28/14 driving approx. 75 on highway--dash lights flash, car shakes and shudders uncontrollably, screen reads service air suspension system and etc code.exit highway car has no suspension.stop make phone call and restart car and no lights, warnings, and suspension back. Driving 35 mph on busy city street (in front of school) car dash flashes and goes black--a red lightning bolt appears and the car shuts off while driving.no brakes, power steering, hazard lights, suspension, etc.i was terrified!pushed down accelerator and car starts back up (similar to depressing gas peddle on golf cart).took to dealer and they replaced a brake sensor and the suspension worked.said they could not replicate the car shutting off while driving.tipm must be the cause based on 1000s of owners comment.filed complaint with chrysler today.frightened for my safety and the safety of other cars, people, etc.drive over 100 miles per day on highway.can't obtain tipm part. Must use car to work but safety concerns with driving.
The contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign number:14v530000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. The vin was not available.
The contact owns a 2011 jeep grand cherokee. When the contact started the vehicle, flames appeared from the roof on the driver side. In addition, the instrument cluster lost power. A fire and a police report were filed. The firefighters sustained injuries while extinguishing the fire, which required medical attention. The manufacturer was not notified of the failure. The approximate failure mileage was 31,000.
The contact owns a 2011 jeep grand cherokee.the contact received notification of nhtsa campaign number: 15v879000 (electrical system, interior lighting); however, the part to do the repair was unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. The vin was not provided.
My husband was in an accident on a sunny morning with no precipitation or ice involved while driving in a 2011 jeep grand cherokee. He was not speeding or found responsible for this accident. A chrysler authorized body shop and the insurance company totaled the car based on the steering column, electrical system, the airbags, as well as the seat belts - which we found strange since we drove the car from the accident. It has been over a year now that he has been dealing with the aftermath of this accident - a traumatic brain injury from this small collision, still out to work, having trouble functioning, and trying to get some answers as to how an airbag that deployed at a speed of 30 mph or less can injure someone so much. Fca (which is now chrysler) is not giving us any straight answers as to whether this case is involved with the tanaka airbag recall situation. Based on their actions we feel that fca doesn't want to pay for/take responsibility for the vehicles that they have inherited from chrysler. Through our dealings with fca we are learning that they cannot be trusted to do what they say they are going to do. Fca has told us a few different stories about the orc module, airbags, and seat belts, what we have found is that fca is a group of liars and this needs to be looked into by the federal government immediately as fca is directly putting american safety at risk. We were very loyal jeep customers prior to the fca buyout because of chrysler's previous track record of safety and their reliability as a company to take care of important issues like these, fca is not following in their footsteps and i hope all who read this that can do something about this will.
Two of my alternator diodes failed causing smoking, burning smell, and vehicle to stop mid drive. Recall p60 does not cover my car because it is only for 2012 to 2014 although is experiencing the exact same failure.
Vehicle will not start. I am told it is related to a tipm failure. 1300 dollars to fix on a car that is out of warranty with less than 20k miles. The part is also ok back order for over a month. I am told there could be random deployment of airbags also.
The contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign number: 19v813000 (electrical system). The contact stated while making a right turn, the vehicle seized. The contact stated the "acc and fcw were off" warning message illuminated. The contact stated she was able to restart the ignition and continued driving. The vehicle was taken a dealer (texan dodge chrysler jeep ram located at 18555 eastex fwy, humble, tx 77338,(281) 973-3844) where they were made aware of the failure and had exceeded a reasonable amount of time for the recall repair. The vehicle had not been diagnosed or repaired as of yet. The contact stated she had tried to contact the manufacturer but had not been able to speak to a representative. The part was not available for the repair. The failure mileage was 107,000.
2011 jeep grand cherokee suddenly failed to start reliably.especially after sitting overnight, it would take multiple attempts to start.initially, the jeep dealership service department failed to diagnose the problem.eventually after dealing with this "fail to start" situation for a month, the dealerdiagnosed that the totally integrated power module (tipm) needed to be replaced.the problem began just days after the warranty expired.replacement part needed to be paid for up-front ($932.40) through the dealership.33 days later, the part still has not arrived and vehicle continues to be unreliable.
I've been receiving recall notices on a jeep i purchase last february (used) on recalls p14, p36 and p54.i continuously call jeep to have these issues repaired and am told the parts are not available, jeep hasn't shipped or they just have too many recalls.how do i get my recalls fixed before i do have a crash??i am concerned.
The contact owns a 2011 jeep grand cherokee. The contact stated that the vehicle failed to start after multiple attempts while pushing the start button. The contact spoke to south chicago dodge chrysler jeep located at (7340 s western ave, chicago, il 60636) where the contact was informed that the vehicle was previously repaired under nhtsa campaign number: 19v813000 (electrical system). The vin tool showed that the vehicle was still subjected to the free repair. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was unknown. Vin tool confirms parts not available.
2/9/16 i remote started the jeep for about 3 minutes while i gathered my stuff up to leave. I drove the car approximately 4 miles. At the stop light i noticed my steering wheel was locked. I put my hazards on, put the car in park and started it up again. The car started just fine. 2/13/16 i drove for about 3 miles and as i was going downhill andi was slowing down to turn rightthe car stalled.if there was not a concrete curb in the turn lane i would have hit the cars sitting at the stop light. I had no breaks and the curb stopped my car. 8/20/16 i get in the car get on the freeway which ismile from our house. We drive approximately 6 miles (speed limit 70 mph) as i take an exit rampand my car stalls right before i hit the stop light.my car has never shown an code and no one dealership knows what to do. From my research stalling is a major issue with 2011 jeep grand cherokees. I have never had a car stall on me until i got this car. I got new key fob batteries in february 2016 and sometimes the car will not start and i will get an error saying "key not detected"
The t.i.p.m. (totally integrated power module) on my jeep grand cherokee overland has malfunctioned. After doing some research online thousands of dodge/chrysler/jeep consumers have been experiencing the same problem with the tipm module. The problem seems to be with all chrysler brand suv's built between 2011 and 2013. To make matters worse this particular part is nationally back ordered due to the large volume of consumers experiencing the same problem. Due to the shear amount of consumers experiencing this problem an investigation by the nhtsa should be launched and a manufacturer recall should be issued to protect consumers from the costs (around $1200) associated with replacing this obviously faulty part.
Engine turned off while exiting freeway decelerating and making a slight right turn. The only way to restart is to press on brake return shifter to park and restart engine by pushing start button. Scary and dangerous situation. Also affected steering and brakes.
I have a 2011 jeep grand cherokee limited with approximately 32k miles. I began seeing an issue several weeks ago where the engine would crank but wouldn't start (using push button starter). Eventually it would start. Over the last several weeks the problem has intermittently reappeared but seems to be getting worse as it's taking longer to start once the issue is seen. I've noticed that if i use the key instead of the push button it'll start right away. In what i initially thought was unrelated i also experienced the engine simply cutting off while driving. Fortunately i was only driving about 5 mph on both occasions in which this occurred. Please contact me if any additional details are required. Thank you,
When i start my jeepit turns over then immediately stalls out . This happens every single time i start my jeep.that is several times a day . I believe it is the tipm. Has been going on for months i called up the jeep dealership and they said there was no recall on it.
1. The vehicles head has to be replaced due to bad valves at only 59,000 miles.2. The front right turn signal stopped working, and is burning the bulb socket and headlight housing. It was determined by an independent mechanic that the tipm module is going bad causing shorts, and other electrical issues. (the dealer claims it is a burned bulb socket, but we tested the socket, and entire system and found the true problem)3. The horn stops working randomly, and sometimes when it does work its only the high tone. This problem is also traced back to a faulty tipm module.
The contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign number: 19v813000 (electrical system) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Krebs chrysler dodge jeep ram (100 krebs dr, gibsonia, pa 15044) was made aware of the issue. The contact was informed that the dealer only received one part per week. The contact was placed on a waiting list. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.the consumer stated he contacted the dealer multiple times and was informed the parts were not availble.
The contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign number: 19v813000 (electrical system) however, the part to do the recall repair was unavailable. Neuwirth motors (219 s college rd, wilmington, nc 28403) was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.*dt*as
While traveling at a speed of 55 mph on the highway with my daughter in the car, the charging system light came on and seconds later the car killed.all power was lost and thankfully i wasn't in an intersection or anything and i was able to pull the vehicle over towards the shoulder. Vehicle would not start after. Got someone to try to jump it off but it would die as soon as we would take the cables off. Had battery tested and it was fine so pulled the alternator and it was dead. Never heard of having to replace an alternator on a vehicle that is only four years old.
The contact owns a 2011 jeep grand cherokee. The contact received a notification for nhtsa campaign id number: 14v154000 (service brakes and service brakes, hydraulic), nhtsa campaign id number: 14v391000 (electrical system), and nhtsa campaign id number: 14v530000 (fuel propulsion system). However, the parts needed for each repair were not available. The dealer was unable to provide a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. The contact did not experience a failure.
2011 jeep grand cherokee.consumer writes in regards to vehicle struggles to start.the consumer stated the vehicle would crank, but not turn over. After multiple attempts, the vehicle finally started. While awaiting the dealers diagnosis, the consumer did some research and discovered the common cause seemed to be the totally integrated power module (tipm). The dealer confirmed, the problem was indeed the (tipm).
I bought my 2011 jeep grand cherokee, brand new... Literally 0 miles on it. Beginning at just shy of 36,000 miles it began to intermittently have cranking and starting issues. Every time i would take it to the service center at the dealership, they could never get the problem to "replicate." after several diagnostic tests costing $104.86 each, they found nothing. When the vehicle reached 38,902 miles, and after the problem became more recurrent the dealership had me to replace my key fob battery and update the software in my pcm & wcm. ($170.00) the problem didn't subside, and i was left to deal with the problem which occurred at most inopportune times, but only intermittently... Until yesterday. After approximately a dozen+ attempts to get the jeep to crank and start, i took to youtube (http://youtu.be/27xkm0faiwi) where i found that i was not alone. Not only am i not alone, i now realize what a systemic problem this is and that jeep/ chrysler/ dodge must certainly be aware of it. I took my jeep into my local tampa, fl. Dealer today fully expecting to get the run-around, and for the first time they didn't disappoint... Just as suspected they passed the buck. They charged me another $104.86 for a "diagnostic test" (which i already had informed them of what they'd find)! they then quickly handed me a repair quote of $1,300+ tax. I called chrysler's customer assistance center (1-800-992-1997) and i spoke with a representative who basically after a 30 minute conversation of explaining my situation stated that if i would have caught the undiagnosed issue at 36,000 miles and while it was under warranty, it'd would have been covered. So essentially all that could be done was for me to leave my jeep with them for who knows how long and pay the assessed fee. She then added that i could file a complaint with the n.h.t.s.a (1-888-327-4236) to which i did.
The contact owns a 2011 jeep grand cherokee. The contact stated that the vehicle failed to start on the first attempt. The contact mentioned that after several attempts the vehicle was able to restart. In addition, the contact stated that all the warning lights on the instrument panel illuminated and the vehicle stalled. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 57,000.
The engine shuts off randomly while driving
The contact owns a 2011 jeep grand cherokee. The contact stated that the vehicle failed to start without warning. The vehicle was taken to a dealer who stated that the totally integrated programming module needed to be replaced. The manufacturer was not notified of the failure. The vehicle was repaired but the failure recurred. The approximate failure and current mileage was62,000.
- all lights in instrument cluster illuminated, air suspension disabled, vehicled locked out in 4x4 low, wipers activated, no exterior lights including brake lights working. - vehicle would not detect key, unsafe to operate, this occurred on 2 occasions while driving.
Vehicle (recently purchased used) would not start when pushing start button in vehicle.the first day it would start using remote start on fob.however, this problem occurred again next day and would not start from inside car or using remote outside car.it appeared to start remotely but would die within seconds.when trying to start from inside engine would crank but not start.after several start attempts, i could smell fuel.after 20 minutes and probably 15 attempts, engine started and i was able to return home.have been afraid to drive vehicle since after reading numerous complaints on internet.there is a recall for this 2011 model relating directly to this problem, but only for vehicles manufactured before 7/20/2010.this vehicle shows a manufacture date of 9/2010.this problem has been identified and is being investigated for defective fuel pump relay in tipm.i am afraid to drive the car.
The contact owns a 2011 jeep grand cherokee. The contact stated that the brake pedal was applied and traveled to the floorboard several times. The dealer was notified immediately and was unable to replicate and diagnose the failure. The failure continued. The vehicle was taken to a mechanic who replaced the brake booster. The contact also received notification of nhtsa campaign number: 15v879000 (electrical system, interior lighting). The dealer was unable to supply the part for months. The contact was unable to determine when the vehicle would be repaired. The failure mileage was not available. Parts distribution disconnect. Updated 09/27/16*lj
2 weeks ago my car would not start, did get it started, took to dealer ship. Its apparently thetimp module. This part is on back order i was told it would be in this week its not and they are not sure. It take a few tries to get it started. And twice it stalled while driving. And its making a knocking. May i add this started at 36600. Miles.
The engine will crank but will not turnover. It appears that it is not getting fuel. After research on the internet, we identified the tipm issue. I tested the fuel pump relay and it is not reliably sending power to thefuel pump. The relay cannot be individually replaced, the whole tipm needs to be rebuilt or replaced.
Burning smell and smoke from under hood while driving so i pulled into ntb service center. They immediately checked my vehicle and said that my alternator was burning and that my vehicle was unsafe to drive. Ntb replaced alternator the next day.*dt
The contact owns a 2011 jeep grand cherokee. The contact stated that all the instrument panel warning indicators illuminated. The vehicle was not diagnosed or repaired. Two years prior to the failure, the vehicle was repaired under nhtsa campaign 14v530000 (electrical system). The vehicle was also included in nhtsa campaign 15v879000 (electrical system , interior lighting ) however the parts to perform the repair were unavailable. The manufacturer was made aware of the failure. The failure mileage was approximately 48,000. Vin tool confirms parts unavailable.
The contact owns a 2011 jeep grand cherokee.the contact received notification of nhtsa campaign number:19v813000 (electrical system) however, the recall part was unavailable. The contact stated that it took several attempts to start the vehicle without warning and would shut down while driving. The dealer was called. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 113,000. Vin tool confirms parts not available. *dt
I had the tipm fuel pump relay bypass "fix" done last fall after failing to start a number of times.it has been recalled since i had the repair done.i am now experiencing the exact same problem.it fails to start a few times each week, eventually starting after several attempts. I've taken my vehicle to a local dealership a number of times and they can't find anything wrong (no error codes).this is an intermittent starting issue and apparently difficult to diagnose.it's almost certainly related to the tipm.i continue to pay diagnostic charges since no "codes" are registering anywhere. ($150.00)until they get a "error code", they claimthere's nothing they can do and it's not covered by my extended warranty.the internet is full of similar complaints for this make and model year.i just want my car to start and run well!
Starting in late august my car became hard to start would just turn over and not start like its not getting gas, it started doing it more and more and i started researching it and noticed a hole lot of people was having this problem and a recall was going to be issued oct 24th. I called chrysler and they said my vine number was not part of the recall this is crazy im having the same problem as everyone else but my jeep is not covered i don't understand why, could you please help me with this.
The contact owns a 2011 jeep grand cherokee.the contact stated that the vehicle decelerated and revved without warning. The vehicle was not driven for three months due to the failure which recurred several times. The vehicle was taken to the blevins seaway motors dealer (315-764-0283, located at 98 center st, massena, ny 13662) where the technician diagnosed and replaced the clam shaft sensor but the failure recurred.the vehicle was taken to an independent mechanic who replaced the main fuel pump assembly but the failure recurred. The contact received notification of nhtsa campaign number:19v813000 (electrical system). The contact called the manufacturer and was told that there was an interim fix. The contact was provided case number: 71702932. The vehicle was taken back to the same dealer who performed the interim fix at the owners' expense and told the contact to send receipts to the manufacturer for reimbursement. The manufacturer was made aware of the failure and provided a case 71664667. The failure mileage was 60,500.
Thanks for the chance to post, i too have been experiencing the same issue. I noticed it a few weeks ago when my battery started showing signs of going dead. I also heard the noise after exiting the truck in the evenings. I thought the noise was some electronics resetting itself, but thought it would eventually shutoff. I did not think this could be killing my battery. I too had to buy a battery thanks cost me a pretty penny now to learn it too would be dead soon. After going to the dealership today for an oil change the truck died in their service bay. Not even five minutes after leaving, the service rep called me and explained how they had to push my truck to their service bay due to a bad totally integrated power module (tipm). We are now with out a vehicle for an undisclosed time and still have the obligation to pay for a product of no use. Chrysler has to find way to address this or it can cost them dearly in reputation and in the pocket if the results don't get better. A recall would be a start but people are without vehicles with monthly payments! not a good look chrysler looks like a class action situation.
It began a couple of weeks prior to 8/14/14 where the car would take several tries to start.i would press the start button and the car would not turn over and start.finally on 8/14/14 it was at it's worst taking many more tries and barely started when i left work and again picking up my child from school.i made it home but it wouldn't start again after that.we had the car towed to the dealership on 8/19/14.we were informed on 8/20/14 that it was an electrical issue that needed to be replaced costing $1300.the items repaired as listed on the invoice were tipm kit tip 080350 and core return.
Fuel pump relay in the tipm failed. Dealer replacing with a bypass kit for approx $470.00.
The contact owns a 2011 jeep grand cherokee. The contact stated that the recall repair was performed for nhtsa campaign number: 14v391000 (electrical system) in october of 2014. On may 2, 2015, while driving at an unknown speed, smoke appeared from the driver side sun visor. Shortly after, flames were present coming from the visor. The contact used a fire extinguisher to extinguish the flames. The cause of the failure was not determined. The manufacturer was notified of the failure. The failure mileage was 50,136.
The contact owns a 2011 jeep grand cherokee. The contact stated that while driving at various speeds, the vehicle would stall without warning. The contact then received notification of nhtsa campaign number: 19v813000 (electrical system) however, the part to do the recall repair were not yet available. Darcars chrysler dodge jeep ram of rockville(755 rockville pike, rockville, md 20852) was contacted and confirmed that parts were not yet available. The contact was also informed the only a limited amount of parts were being shipped to dealer and that he would be placed on a waiting list. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 160,000. Vin tool confirmed parts distribution disconnect. Jo
I've been having numerous possible safety issues with this vehicle, for example : intermittent starting, lost of power @ highway speed, proximity sensor giving warning while driving with no obstruction in path, air ride system adjust at random even while parked ect.
After having occasional difficulties starting the car, my problems finally reached a climax when my car shut off mid-drive. Jeep has explained that i have faulty tipm. I have found through online research that this is very common. These failures have been occurring for years, yet jeep still installs these same tipms. I understand there is a pending class action lawsuit, suggesting that jeep has known about this problem and ignored it, rather than implementing a recall.
Stalls upon decleration and turning without warning.no log.starts right back up.remotely turns on at random times.
Vehicle unlocks randomly as i walk away from it, have to lock then try again and again sometimes.several times have come back to vehicle after locking it only to find it unlocked.i have taken it to 3 dealerships including the one i bought it from and they have never fixed the issue as stated.
My wife was driving the vehicle across a busy intersection, an intersection where 2 lanes merge into one on the far side. She was in the through lane, the left lane. Our vehicle lost all engine power. Cars were merging from the right and no one could comprehend that our vehicle was in a failure mode. With engine not running, and bells ringing which no idea why the bells, the power-steering was inoperative and the brakes were very ineffective.she was trying to get the vehicle off to the side of the road, without hitting anyone or being hit. Somehow, she avoided an accident. She's a very small in stature person and it took all she had to steer and stop this 5200 pound jeep. After letting the jeep sit, it started up after multiple attempts and we went directly to the jeep dealership. They plugged in a code-reader, found no codes, and sent us on our way. They would not provide us with a repair work order so we have no paper work. They know what's wrong but are avoiding the issue. It's the tipm!this issue has continued to occur and the fuel pump isn't running when in the failure mode. Sometimes the horn blows by itself!we've had the wipers not function and the window not roll up. Thevehicle is haunted. What does it take for a recall nhtsa?
2011 jeep grand cherokee shuts off while driving.power steering, engine control and braking all become difficult to use. Happening while turning causes the vehicle to veer into the guard rails, if they are present, or oncoming traffic, if turning away from traffic is too difficult. Luckily, in the multiple times this happened, i was turning right, either onto the highway onramp or into a gas station. The times into the gas station, sent me over the curb and grass, barely missing the pumps. The vehicle shows no signs of an error on the dash.all radio, lights and gauges work fine. Once you are able to stop the vehicle, it must be put into park and the push button start re-ignited.it terrified my family.
While driving the vehicle shuts off completely. Try restarting may take several attempts. There is no response from the engine ie: not turning over, starter not engaging. Once it starts it drives fine until the next occurrence. This also happens quite often when first trying to start the car as well.
Upon attempting to start the vehicle, it will crank but not turn over to start. Managed to start the vehicle and drove directly to the dealership. Diagnosed with a shorted out tipm (totally integrated power module). Part is currently on back order due to the high demand from chrysler on this part. I have researched and determined that there a hundreds if not thousands of jeep owners who are experiencing the same problem. Since my car is out of warranty dealership tells me that it is on me to pay for the parts and labor to fix. Unacceptable. With this being such a widespread problem a recall should be issued and consumers not be forced to pay for a part that is clearly failing nationwide. Also, service manager at benchmark jeep in birmingham, al used an analogy of the part being a light bulb and that if you turn on a light bulb 100 times it might not turn on the 101st. Way to stand by your product!!! something as important as the cpu that runs your car should work all the time every time. Also used an analogy of my home computer crashing. Only problem is i use apple. They make an excellent product and stand by it!! never buying a jeep again..
The contact owns a 2011 jeep grand cherokee. The contact received a notification for nhtsa campaign number: 14v530000 (electrical system). The contact stated that the part needed to remedy the vehicle was unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
December 5, 2011 vehicle remote started, shut off and failed to restart.taken to dealership, related that it was a key programming issue.december 9, 2011 vehicle would not start, towed to dealership, related that it was a climate control module.december 12, 2011 vehicle would not start, taken to dealership, related it was a "totally integrated power module" and a block fuse.vehicle remained out of service until january 11, 2012.january 11, 2012 vehicle picked up driven 170 miles, turned off would not start, towed to dealership.january 17, 2012 dealership related that the vehicle had a undetermined electrical issue and the problem was not resolved, chrysler had open a "chrysler star case" on the vehicle.january 18, 2012 contacted by dealership relating that the vehicle was fixed, replaced battery and that resolved all problems.vehicle has had four separate electronic component failures and has not been picked up since release date january 18, 2012.it is my belief that the vehicle still has an electronic anomalies that render the vehicle unreliable.
I'd like to register a formal complaint "for the record". Regarding chrysler group's recall #s p14, p36 and p54 for the 2011 jeep grand cherokee 4x4 ... Parts are still not available (since may 2014 for the power brake booster!) this is totally unacceptable. Individually, the harbinger of these three (3) recalls could result in; (a) power-assisted braking failure, (b) a vehicle interior electrical fire and, (c) intermittent / unexpected engine shutdown. I contacted the chrysler group recall assistance center today @ 1-800-853-1403 and spoke with "[xxx]" ... Received a pretty lame "bs" explanation about parts availability on all three (3) recalls and the method in which they are allocated to their dealerships. She could not commit as to when, if ever, my dealership would receive the required parts to remedy the outstanding recalls on my vehicle. My local dealership is a smaller, rural "mom & pop" store, so the question that begs to be asked is will i ever see these parts installed before there's a recall-related incident with my wife's vehicle? the recall "system" is apparently broken, as chrysler group is not diligently fulfilling their safety obligations and nobody from nhtsa is apparently doing anything about enforcing it, quite disconcerting and unacceptable! as of today's registered complaint(s), kindly consider nhtsa and chrysler group as officially put on notice of my complaint and of my dire concern for this particular situation. Note that the problem is not with my local dealership, as they've been trying to acquire the necessary parts on my behalf from chrysler group. Please follow-up chrysler group without further delay and report your findings to me.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The contact owns a 2011 jeep grand cherokee. The contact stated that the tipm was replaced in october of 2014 due to electrical issues that caused the vehicle not to restart after driving and parking. In december of 2014, the contact received a recall notice for the tipm to be replaced. In addition, while driving various speeds, the vehicle would suddenly shut off for approximately 15 seconds before suddenly restarting itself. The cause of the failure was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 85,000.
The contact owns a 2011 jeep grand cherokee. The contact received a notification of nhtsa campaign number: 14v530000(electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Bought this vehicle in june 2014 with 36,700 miles on it from somerset jeep in somerset ma. 1st issue was car was having trouble starting. Taken to quirk jeep in marshfield ma on september 5th issue was fuel pump circuit does not power up in tipm installed relay harness and fuse starts fine now. Cost is $375.68, which i had to put on my credit card.2. Car starts smoking, which terrifies me and my 7 year old sonfor fear of the jeep blowing up or catching on fire!so i have to have it towed to quirk by aaa on thursday october 16th. They tell me that it is a problem with the module in the fan. The whole fan has to be replace for $1000.00. Don't get car back til monday nightoctober 20th. It isn't covered under warranty and i can't get a rental car unless i pay for it.i can?t work or do anything! quirk gave me a break and only charged me $400.00 but that is still a lot of money for a single mom who was without her car for ?4 days. 3. Wednesday october 22nd my check engine light comes on.the issue is evap leak, star case open for fuel filler tube. Ordered filler tube as not in stock. Quirk says they will help out again a little, but charge is going to be around $400.00 but won't know until it gets fixed sometime next week and it takes about 2 hours for repair.more time lost from work. 4. November 16th---car will not start.it will not turn over or make any noise.triple a came out to the house, got it started once and then it shut off and would not start again.aaa guy said it is not the battery. Car being towed to quirk jeep right now on 11 17 14 at noon. Quirk says 'no idea when they can look at' my jeep!i pay $434.37 a month for my jeep loan!car has about 47,000 miles on it now and i am terrified to drive it for fear it won't start!i can't work. I have no money for christmas! what do i do?please help me!
Vehicle would not start.there is an active recall but upon calling the local jeep dealer they let me know parts are not available.
The contact owns a 2011 jeep grand cherokee. The contact received notifications for nhtsa campaign number: 14v391000 (electrical system), nhtsa campaign number: 14v530000 (fuel system), and nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic). However, the parts needed were unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was notified of the failure. The contact had not experienced a failure.
The contact owns a 2011 jeep grand cherokee. The contact stated that the vehicle stalled several times. On one occasion, while driving at low speeds and making a left turn, the vehicle stalled. After several attempts, the vehicle was able to restart. The vehicle was taken to a dealer more than twice and they were unable to replicate the failure. The vehicle was repaired under nhtsa campaign id number: 14v530000 (electrical system) but the failure recurred. The manufacturer was notified of the failure. The approximate failure mileage was 34,000.
The contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v879000 (electrical system, interior lighting). The dealer was unable to supply the parts for months. The contact called more than one dealer and was unable to schedule a repair within a reasonable time frame. The contact had not experienced a failure. Parts distribution disconnect. Updated 10/21/16*lj
The vehicle started to rattle and shake while running. When stopped on a red light the wiper came on and the vehicle turned it self off. After 2 tries to restart the vehicle i smelled burned rubber and opted to turn on the hazard lights and abandon the vehicle to safety to wait for a tow truck. The hazard lights lasted less than 2 minutes before dying completely. I was stranded on a 3 lane avenue without any hazard lights or any public lighting. When the tow truck finally came in the car was been pulled up the flatbed the rear door unlocked itself and all the papers where dispersed thru the avenue at night. We had to shut the door with duct tape and take it home. Next day the truck was taken to the mechanic where he first tried changing the battery (which was less than 6 month old) and he noticed that the positive cable turned cherry red. He proceeded to remove the battery and to follow the cables. He found a main cable close to the alternator in the engine compartment that the covering had pealed off and was making contact with the body. He proceeded to change this and also found out the alternator had been fully burned out (although i did not see fire or sustancial smoke i did feel that nasty plastic/rubber smoke scent) . He told us he didn't understand how this vehicle had not caught fire during this incident due to the wiring failure. After replacing the cable, alternator and battery it now seems the ecu or other electronic component was also damaged during the incident. I have learned of other vehicles (same year model milage) with similar problems, one of them had to use a fire extinguisher for its alternator.
In october 2014, my jeep grand cherokee stalled without warning three time. There was complete loss of power, no warning lights. I have a push button start and had to come to a complete start, place it in park, and restart. Each time was on a busy street with many unhappy drivers slamming on their brakes. I left the car at the jeep dealership for two days and they found nothing. The next week, i got the recall. I took it back and they checked with the regional service guy. They changed the tipm pending the "final fix." no more stalls occurred. They then did the "final fix" in january. I had another stall on january 26!i'll take it back with the next recall for god knows what and see what they suggest. I'm not optimistic.
Sometimes, not often when i use the cable tv remote my vehicle starts up in the garage and runs for 15 minutes or until i turn it off, if i know it has started.this has also happened when i turn my electronic fire place on.the first time this happend i herd a noise, i thought was a car running in my drive way, as i walked into the garage to open the garage door i knew immediately it was my vehicle and ran for the keys to turn it off, the garage was full of exhaust fumes so i held my breath as long as possible.good thing i not have kids this is a major safety issue in my opinion.i have taken vehicle to several dealerships in my state including where i purchased the vehicle and they say they fix it, however it still not fixed.it seems all they do is reset the battery, i have told them i already did that several times and it not fix the problem.same ole same ole, yada yada yada
The contact owns a 2011 jeep grand cherokee. While driving approximately 50 mph, the vehicle suddenly shut off. After restarting the engine, the vehicle resumed normal operation. The failure occurred on multiple occasions. The dealer stated that the totally integrated power module was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 41,000.
My 2011 jeep grand cherokee overland 5.7l has not starting multiple times. Other symptoms include intermittent rough idle after starting, sputtering/missing when accelerating and uphill, and intermittent failing to shift at high rpm. Dealer proposing to install starter/fuel module relay which chrysler has made due to "amount of people with this problem" but quoting me $410 for the repair. No definitive diagnosis that this will fix all the symptoms. Advised by dealer to not drive vehicle until problem is fixed as the truck can stall or turn off at any time resulting in a serious safety risk. This is a very dangerous problem!!!
2011 jeep cherokee showing symptoms of same wide spread problem with starting issue. Vehicle cranks over but does not start. Must attempt numerous times until started. While driving, if vehicle dies all loss of power steering and brakes is lost and is a huge safety concern. My vehicle has 40k+ miles and problem seems to be pervasive problem throughout model year.
Our jeep continues to stall while being driven, making it very unsafe as the power steering and power assisted brakes stop working when the engine stalls. This is the subject of several recalls, most recently v62/nhtsa 19v-813 issued a year ago. What is happening to correct this dangerous fault with our jeep. We have experienced multiple stalls since 2015 failed recall and they continue to this date, always while braking and mostly while also turning to the right. *ln
On 2011-2014 jeep grand cherokee has no battery icon on the cluster displaying whether it's overcharged or low charge. While i was attempting to jump-start the suv due to a dead battery on the driveway. Another issue is the transmission once the vehicle is shifted from park to drive while parked uphill or downhill it makes a clunking sound while shifting gears.
The contact owns a 2011 jeep grand cherokee. The contact received a notification for nhtsa campaign id number: 14v530000 (electrical system) and stated that the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was notified of the issue. The contact had not experienced a failure.
On friday, 9/19/14, my 2011 jeep grand cherokee almost killed me. I was driving between va and ny via i-81 for a family funeral. I stopped half-way there for lunch and then experienced a problem starting it. Hitting the start button, it would not start, and would not stop trying to do so - it kept cranking and would not stop until i opened the door. It did this 3-4x, and then it started. It had never done this before. I continued on, more cautiously. An hour later, while passing several big rigs, part of the electrical system stopped working. I lost power steering, accelerator function, and my dash lit up - and the engine continued running and even revved despite the lack of the accelerator. My brakes also didn't work for approx. 10 seconds. The road curved, and i almost lost control and flipped the jeep trying to avoid the big rigs, which were slamming on their brakes all around. Ultimately, i was able to pull over with no accident or damage and turned the vehicle off. After 15 minutes, it re-started, and i was able to get to my destination with no other problems. Upon arrival, however, i experienced the same things while testing it at very low speeds on back roads. After the funeral on saturday, i was able to get it to the local dealership, where it still is undergoing diagnostics. I had to travel back to va on sunday, and now have to rent a car, deal with long-distance repairs with an unknown dealership, and travel back to ny to get it once repaired. The dealership indicated it sounded like a tipm issue, which i have learned jeep/chrysler know about, but have not recalled. I have previously experienced minor electrical issues (flashlight never worked, multiple back bulbs, etc), which the dealership indicated may indicate tipm issues since the day i bought the vehicle, but were always dealt with as isolated repairs. Please help with a jeep/chrysler tipm recall!
Earlier this year i started experiencing starting difficulties with my jeep.while pressing the start button, the ignition would run but not turn over.eventually it would start.however, over the summer the problem became worse and on occasion the vehicle would not start and when it did it would stall out.i took it to the dealer on 8/23/2014 and they were able to replicate the problem.they called me and said i had a bad fuel pump and it needed to be replaced at a price of $1,300.while the jeep was in the shop, i started doing an online search of my problem and discovered the problem that a huge number of people were having - a bad tipm.on 8/26/2014 i went in to pick up the vehicle and noticed on my receipt that they replaced the tipm and not the fuel pump.i presented my research with theservice tech and said since this is definitely a design flaw with this vehicle, this should either be covered under warranty or recall.he said that he had no authority to do this and i was forced to pay $1,233.42 to retrieve my vehicle.i have now been made aware of a recall for this problem wherein the remedy will be to replace the fuel pump relay with one external to the tipm at no charge.since my problem was resolved prior to this recall i am expecting a reimbursement of the $1,233.42 that i have already paid.
When starting the vehicle the mileage jumps higher than what the actual mileage is. Problem with the suspension.
The contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v879000 (electrical system, interior lighting). The part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Intermittent no start.it takes 3 - 15 attempts to start the vehicle.there is a service recall for similar problem in the same model and vehicle year, but my vehicle vin is not included in the recall.i am not sure how that is possible, unless chrysler uses different electronic components during the manufacturing process, which might explain why they have so many problems.i also can't help but wonder if chryslers is only recalling those vehicles that belong to owners in the states where they lost a lawsuit on the problem.unfortunately i guess for me, i am not in one of those states.
The contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v879000 (electrical system, interior lighting); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. Vin tool confirms parts not available.
Bought a used jeep grand cherokee 2011 w/ 19k miles on it (it was leased before). First incident happened with 30k miles on it. Vehicle would turn over a little bit but would not start. Dealership said fuel pump was bad, running after vehicle turned of then didn't get power when turning it on. Dealership replaced fuel pump, went to pick it up from dealership and it wouldn't start. Second trip (within 2-3 days) to dealership it started up. Worked fine for about 4-5 weeks, then same incident occurred again. Vehicle would turn over but not start up, sounded the exact same as the prior issue. Dealership replaced the tipm, car worked fine for about 12 months. Two weeks ago, the same issue came about. Car turning over but not starting. This time the dealership replaced my key fob and it worked for 1 day, then the same issue occurred. Now my jeep is sitting at another dealership and they have replaced the wiring to the fuel pump and now they are in the process of replacing another fuel pump. I heard today that they fuel pump is replaced but still not getting power to it (tipm problem again). Chrysler wants me to pay a deductible for an obviously faulty part that they have replaced again. This last time when i brought my jeep to the dealer i tried to start the vehicle to let me father hear the noise it was making. A dealership service technician walked by hearing the noise it made and asked, "is it a 2011?", i replied, "yes", he followed up by saying thatmodel and year has had a recurring problem with the tipm, which from what i have read online is extremely dangerous, especially if the car were moving and it went out. You would be left without power steering and brakes. Chrysler has made a product that is faulty and realizes it, yet they still charge customers to replace the faulty parts.
The contact owns a 2011 jeep grand cherokee. The contact stated that the vehicle failed to start on numerous occasions. The vehicle was taken to the dealer where it was diagnosed with a fractured integrated power module which needed to be replaced. The vehicle was repaired. The failure mileage was 77,000 and the current mileage was 78,953.
Vehicle would not start.dealer replaced fuel pump relay, mentioned many people were having this issue and that chrysler may have/need to recall so keep receipt.suspect it may be the tipm.
Vehicle would not shut off via push button control, had to engage key then would not turn on via push button control.
Vehicle cranking long before starting, dealer diagnostic was tipm, jeep was contacted they agreed they has issues with part mentioned and agreed in provide part w/$100 deductible, i still paid for the cranking sensor and labor, new tipm created more electrical problems. When turning signal was activated fog lights were blinking but not the turning lights, taken back to dealer they temporary fix the problem until jeep releases the new update in at least 2 months, after they fixed the turning lights another issued resulted, now the stop tail brake lights don't turn on if ignition switch is not in on position and sometimes even with the engine running , or if engine is not running. This issue concerns me a lot, since this is very critical if driving on highway and engine stop working how i will let the vehicles behind me that i have an emergency and i'm stepping on the brakes,lights will not turn on. Are you people from nhtsa waiting until fatalities happen to force jeep to make a recall and fix the problems.? there are thousands of vehicles with failures related to this tipm , please prevent people die in crashes for this issue and do something about it. Now my car is in the dealer again because they can properly fix it, and all related to this new tipm. These corporation was already bailout with our tax money, now they are passing the cost of repairs to people who purchased a defective product, it is very suspicious that all ofthe tipm went bad, between 50,000 and 60,000 miles just after warranty has expired...please do something.
The contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign number: 19v813000(electrical system) however, the part to do the recall repair was not yet available. The contact called airpark dodgechrysler jeep located at 7801 e frank lloyd wright blvd, scottsdale, az 85260, and it was confirmed that parts were notyet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair.the manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms partsnot available.*dtconsumer stated still not repaired.*dt
Relay fuel pump
The contact owns a 2011 jeep grand cherokee. The contact stated that the battery warning indicator illuminated. The vehicle was taken to an independent mechanic who replaced the battery, the alternator assembly, and the pcm. The alternator assembly was extremely warm internally, which affected the pcm. The vehicle had to be turned off during the repair to further diagnose the pcm internal voltage shortage. The dealer (fred beans chrysler dodge jeep ram, 858 n easton rd, doylestown, pa 18902, (215) 348-7500) was aware that there were two recalls for nhtsa campaign numbers: 15v879000 (electrical system, interior lighting) and 17v572000 (service brakes, service brakes, hydraulic). A repair appointment was scheduled for may 10, 2018. The manufacturer was notified of the failures and informed the contact that the vehicle year was not included in nhtsa campaign number: 17v435000 (electrical system). The approximate failure mileage was 83,000. Parts distribution disconnect for nhtsa campaign numbers: 15v879000 (electrical system, interior lighting) and 17v572000 (service brakes, service brakes, hydraulic).
When attempting to start the car it will just crank without firing up.
Went to start my jeep after it sat for a few hours and noticed extended cranking.it did fire up and i drove 65 miles to the gym. Same extended cranking issue when i got out the gym an hour later, but eventually, started and i made it home.did this one more time few days later and thefirst monday in august it wouldn't start when i went to leave for work in the morning.took my wife's vehicle o work and she tried it a few hours later and it fired right up.brought to local shop to have them look at it since they can service my extended warranty.after a few days there i was notified that it was he tipm and the part we on order, but was on national back order from jeep and i was number 141 in line waiting for one.as of today, 9/3/14, still no part and still no estimated delivery of said tipm.i have not been able to drive the jeep since then because it is unreliable transportation and my job requires me to travel up to 300 miles per day.have now made two payments on a vehicle i can't use.
The contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign number: 14v530000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The vin was unknown. The contact had not experienced a failure.
The contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign number:14v391000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Tipm- i went to start my jeep this morning that felt like a weak start up, it then hiccuped and died. Thinking it maybe just a one time incident, tried again, with the result of the starter just cranking for about 5-6 seconds. This repeated multiple more times before i called a tow truck to take to a local mechanic. It was diagnosed with bad fuel pumps, and the cost to replace was $1600. This prompted me to call the dealership and ask if that's even possible. After explaining the issue at hand, the service manager told me that he doesn't believe the issue to be caused by faulty pumps, but from the tipm. This is obviously not the first time he has heard of this issue. I then did some research on the web and found this to be a pretty prevalent issue amongst owners of this year, make, and model. When i called him back to see if the backorder issues were true, he told me it would take around three weeks to get the part. I immediately asked for the jeep corporate number, called them, and began to speak to a guy about it there. He told me that the production rate was one per 7 days... And that coupled with there are tons of these cases out there is why it was going to take a while to get the part. He went on to tell me that sounds crazy, but its just how fast, (or slow) they are producing them. I asked if the new product was a replica of the original and he said this is a solution for the previous one and would fix the problem, not just a bandaid. He advised me to have it fixed and hope the recall comes and i would be eligible for a reimbursement. With the price of this fix being so high and the amount of people affected, this has to be recalled. Please have anyone having this issue file a complaint here. This customer service rep told me there just hasn't been enough formal complaints about it to validate a recall....
Engine would crank but would not start. Required repeated tries and would then start. This has occurred several times since february. Seems to occur after car has been sitting for a few days. Radio and ac have also have some unexplained behaviors that may or may not be related. Have now learned through numerous online complaints that tipm may very well be the culprit. Going to dealer on monday.
The contact owns a 2011 jeep grand cherokee. The contact stated that while pulling out of a garage the vehicle lost motive power.the contact was able to stop and restart the vehicle. The dealer fx caprara chrysler dodge jeep ram - watertown 18476 us-11, watertown, ny 13601 (315) 788-7400, was contacted by phone and stated that the vehicle was not subjected to a recall. The dealer was made aware of nhtsa campaign number: 19v813000 (electrical system). The dealer in turn stated that parts for the recall repair was not yet available. The manufacturer was contacted and a case was filed. The manufacturer then informed the contact that the dealer would be informed of the process for ordering the part to facilitate the repair. The dealer was then contacted and the contact was informed that there was no such process for ordering recall remedy parts. The contact was able to purchase the part from a third party however, the dealer declined to perform the repair. The vehicle remained at the dealer with the repair still pending. The failure mileage was 145,000.
The contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign numbers: 15v879000 (electrical system, interior lighting) and 17v572000 (service brakes, service brakes, hydraulic). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (gillman chrysler jeep dodge ram, 10585 w sam houston pkwy s, houston, tx 77099) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not contacted. The contact had not experienced a failure. Parts distribution disconnect.
The heater/ac blend door is broken: the driver's side gets ac but the passenger side only receive hot air.this is a very common problem with this model jeep. The dealer refuses to repair the problem under warranty. The vehicle is 2 months out of warranty and has 30,120 miles.jeeps denies this is a common problem, and yet the internet is filled with jeep blend door complaints.
The problem started initially when the vehicle refused to start occasionally.then it became increasingly more frequent.then it came to the point that the car wouldn't start at all.it was discovered thetipm had to be completely replaced for a total amount of $1451.78.
The contact owns a 2011 jeep grand cherokee. While driving approximately 40 mph, the vehicle made a jerking motion and stalled. The failure recurred multiple times. The vehicle was taken to a dealer for diagnostic testing. The technician diagnosed that the fuel pump and the tipm module needed to be replaced. The vehicle was not repaired. The vehicle was experiencing the failure listed in nhtsa campaign number: 14v530000 (electrical system); however, the vin was not included. The manufacturer was not notified of the failure. The approximate failure mileage was 53,000.
The contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic) and nhtsa campaign number: 14v391000 (electrical). The contact stated that the parts were not available to perform the recall repairs. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not notified of the issue. The contact had not experienced a failure.
There seems to be thousands of cases on the internet like mine.the car won't start when cold.to get it to start, you have to try and try pushing the starter button.eventually, it will start after 10-25 times.i'm told this is caused by a defective tipm (computer).i'm told that eventually the car won't start at all.i see this as a safety issue, as if you can't get your car started you can get into a lot of trouble if you are in harm's way.there are thousands of issues like this.the replacement part is not even available.chrysler told me it would take 3 weeks to even get the replacement computer.that means that the car is essentially not usable for at a minimum 3 weeks.this car needs to be recalled.
The contact owns a 2011 jeep grand cherokee. The contact received a notification for nhtsa campaign id numbers: 14v530000 (electrical system) and 14v391000 (electrical system).the contact stated that the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was notified of the issue. The contact had not experienced a failure.
We have had problems with this car for a couple of years.we have had to replace the computer, alternator, battery, and now the tipm.this car almost caught on fire once before due to the faulty computer system.now with the tipm malfunctioning, the car wouldn't start.the battery discharged so we would take it to get charged, the car would work for a couple of weeks then it would happen again.this last time, the car never restarted.we had the vehicle towed to the local dealership and were told that it was a faulty tipm.jeep cherokees 2012-2014 are recalled for this!! why aren't the 2011s?
The contact owns a 2011 jeep grand cherokee. The contact stated that the vehicle failed to start as the key became stuck in the ignition switch. The vehicle was towed to the dealer, who replaced the wireless ignition control module but the failure later recurred. The contact also stated that the brake, trac off and the tire pressure warning lights illuminated and the gauges would intermittently display random numbers. Additionally, the vehicle would stall sporadically. The vehicle was not repaired.the failure mileage was 50,000.
Vehicle cranks but does not starts. Part not available. Dealer claims is in national backorder. Vehicle was towed to dealer and diagnosed as a defective total integrated power module. Other 17 similar vehicles waiting for same part at chrysler jeep dealer repair shop.
The contact owns a 2011 jeep grand cherokee. The contact stated that while driving at approximately 55 mph, the vehicle decreased in speed and the vehicle stalled without warning. The vehicle was not able to restart. The vehicle was towed to a dealer, who installed a new fuel injector kit and timing belt but the failure recurred. In addition, the contact noticed that there was smoke coming from the hood of the vehicle. The vehicle was towed back to the dealer, who diagnosed that the timing belt shredded and a starter needed to be replaced. The vehicle was included in nhtsa campaign id number: 14v530000 (electrical system) but the part was not available. The manufacturer was notified of the failure. The approximate failure mileage was 68,000.
August 29, 2015i had a tune-up performed on my 2011 jeep grand cherokee overland. When i returned to pick up my vehicle i was informed that when the service advisor was removing the car from the garage a fire started in the interior of the vehicle. The service advisor showed me the interior damage and it was the passenger sun visor. The visor had approximately a quarter size burn mark on the plastic piece covering the vanity mirror and a burn on the head liner directly above the damage on the cover. It was suggested that i take the car directly to the other dealer that had done the p36/nhtsa 14v-391 recall in october 2014 as the dealer that had done the tune up would not fix the damage and would not help with anything. After i inquired about my safety driving the vehicle (at the dealer's suggestion) it was determined that it probably should be towed.i contacted the dealer that had done the recall. The vehicle was left at the dealer and i contacted chrysler for assistance. A case was opened for me.august 31, 2015 the dealer that had done the recall repair contacted chrysler regarding the case and were informed by chrysler that the vehicle was not to be moved until and investigation could be done. September 1, 2015 i sent an email and timeline (to date) to the gm/president of the dealer that performed the tune up. September 2, 2015i contacted chrysler regarding my case and was informed it was closed. The representative re-opened the case.september 6, 2015i contacted chrysler regarding my case and was informed it had been assigned and i would need to wait until the assigned agent contacted me.september 8, 2015to date i have not been contacted by chrysler, the gm/president of the dealership that has the vehicle,i have not been provided any transportation and i have no idea the status of my vehicle.
There is a known issue and recall with the tipm failing.my car has the same issues.starting issues and engine will at times just die while driving.my wife had the car stop right in the middle of an active intersection.the dealership has diagnosed this as the problem but when i call chrysler they say my car is not included in the recall.cost will be over $1,000 to fix.my car is now dangerous and i never know when it will start or not.
The contact owns a 2011 jeep grand cherokee. The contact received a notification of nhtsa campaign number: 14v530000 (electrical system) however, the part needed for the repair was unavailable. The manufacturer was not notified of the delay. The contact had not experienced a failure.
Driving home from work on a friday afternoon, while making a turn in residential area, the engine cut off and the steering locked up.the radio, instrument panel and a/c were all still on, so did not immediately realize the engine was off.was able to restart after putting vehicle into park. Fortunately, no other vehicles were behind me or could have been worse. Dealer not able to find what was wrong since they could not replicate it, so was not able to repair problem.has not recurred, but now very scary driving, not knowing if it will happen again.
I took my 2011 grand cherokee to the dealer for the normal maintenance. However, there were a couple of recalls so i asked them to take care of them. Recalls were related to the fuel pump relay and to the sun visor (which apparently can short-circuit and cause a fire). There was a firmware update for the tipm also so i got that done too.3 weeks later, i get on my car, i put the ignition to on and the wipers went on, i tried to turn them off and i couldn't.this is a list of all the symptoms:- turn signals not working- rear wiper not working- front wipers on- traction control off and no way to turn it back on- buttons on the steering wheel not working, none of them, except for the ones that control the radio- heated steering wheel, tow/haul, traction control and 110v plug switches not responding- interior lights not working- headlights worked but no way to control high or low beamsi did some research online, found that some other people were having the same issue and some of them said that they had the issue resolved by leaving the battery unplugged overnight, it didnt work.i took the wipers out (since i couldn't turn them off) and took my car to the dealer (without turn signals). They've had the car for 2 days already, yesterday they called me back and told me they were still trying to determinate the issue but that it could be a defective tipm.i have no idea of how much this is going to cost to get fixed but the truth is, i got this car 2 months ago, looked perfectly fine, very well maintained and now i will probably have to put more money out of my pocket to get this thing resolved.reading on the forums i have also become aware of the big safety issues that a faulty tipm may cause, read of people's cars stalling in the middle of traffic! i am really concerned now about my safety and i wish i didn't buy this car.
Vehicle completely stopped on the road without warning indication. Road conditions were dry at 98 degree temperature while on a straight away major highway.no previous battery warning light / charging failure was indicated before the event.the vehicle was just able to get pulled to the side of the road. The vehicle was successfully towed to the nearest jeep authorized dealer 20 miles away.diagnosed complete alternator failure which drained the battery.the alternator and battery was replaced with new dealership chrysler brand (mopar).when leaving the dealership just 1/2 mile down the road, the battery charging warning light came on.the vehicle made it back to the dealership on battery power.the vehicle was once again diagnosed with a faulty alternator (the new replacement).i was told that they could only replace the alternator with chrysler indicated brand.it is known that jeep grand cherokee 2012-2014 has a recall on the alternators which are same used on 2011.this jeep has now had two replacements with less than 88 k miles on the vehicle.recommend adding 2011 jeep models to recall list as this is a common problem.
My jeep is having the same problems as other jeeps that were recalled for fuel pump relay issues but mine is not recalled. My vehicle turns over and eventually times out. And i can hear the fuel pump running when i turn the engine off and pull the key out. Other cars shut down while driving with this issue and i dont want to wait until that happens to get this fixed
"takata recall"a/a system never work properly, i am a person who don't like to use it where ever i drive with that system turned on. Just when really lower or hight temperatures are running (winter and summer), so; but when i tried to used it had to wait a lot and didn't get it completely or properly just partialy worked in the vehicle. This summer tired of the same problem and visited some tech to fix it they did not want to work on this kind of issue any more.hope you can help me recommend some jeep dealer make the work and get working system properly with not charge as those tech said it. Thanks
I driving getting ready to turn thecorner and my jeep just dies . The radio and everything stays on but i less power steering and brakes are hard to push and no gas. If i put it in park and try to restart it's does start without a problem .. It has done this a couples times before.. There was a time a couple months ago when i was sitting at a stop light went to go and couldn't .. And then one other time 2 weeks ago also trying to turn a corner (it's all at random when it happensno warning) there are no warning lights on
The contact owns a 2011 jeep grand cherokee. The contact stated that the vehicle failed to start on numerous occasions. The contact mentioned that there was a continuous hissing sound coming from the rear of the vehicle. The dealer stated that the tipm needed to be replaced. The vehicle was not repaired and the manufacturer was not notified. The approximate failure mileage was 28,689.
The contact owns a 2011 jeep grand cherokee. The contact stated that the vehicle experienced an electrical failure and was unable to be started. The contact received notification of nhtsa campaign number: 14v530000 (electrical system). The vehicle was taken to an independent mechanic where it was diagnosed as a failure of the fuel pump relay. The dealer was notified of the failure, however, the vehicle was not repaired for the recall due to lack of available parts. The manufacturer was not notified. The failure mileage was 56,000.
The contact owns a 2011 jeep grand cherokee. While drivingapproximately 25 mph, an abnormal odor emitted from the overhead of the vehicle on the driver side. Also, the windshield wipers activated without warning. The headliner above the driver's left shoulder started to emit smoke and ignited into flames. The materials from the ceiling were dropping onto the driver seat and burned the seat. There were no injuries. The vehicle was towed to a storage lot. The manufacturer was not made aware of the failure. The failure mileage was 18,500.
I was having trouble getting my car started. It would crank but not start. Had it towed to the dealer and i was told the tipm (totally integrated power module) needs to be replaced. There is a faulty relay that controls the fuel pump which results in a crank but no start condition. The cost was ridiculous but even worse was that it would take up to two weeks to get the part. In doing some checking, it seems that there are currently over 1300 orders for this part with none available. There is a scheduled release to dealers this week of about 450 with another release in about 2 more weeks.currently there is a demand of 449 per week.there must be something wrong with the way this part was manufactured for it to break down so much.or is chrysler just making a buck by taking advantage of us?either way, i'm going back to foreign cars. American made hasn't been very good to me.
The contact owns a 2011 jeep grand cherokee. The contact received a notification for nhtsa campaign number: 14v154000 (service brakes, hydraulic), nhtsa campaign number: 14v391000 (electrical system wiring) and nhtsa campaign number: 14v530000 (electrical system).however, the parts needed to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. In addition, the contact stated that the check engine light was continuously illuminated. The manufacturer was made aware of the failure. The failure mileage was 61,000.
2011 jeep grand cherokee. Consumer received repairs on vehicle due to recall notice and would like reimbursement. *tathe consumer stated the vehicle would intermittently turn over, but never start due to lack of fuel. Repeated attempts to start the vehicle were unsuccessful for a while, but eventually it wouldn't start at all.the dealer informed the consumer the problem was with the tipm, which was a recalled part. However, the dealer stated they would have to charge him, even he if showed them the recall notice.recall # 14v530000.
For the last several months my jeep will not start all the time. It has shut down twice in the middle of the road while i was in 45 and 60 miles a hour traffic.i was able to turn my wheel to get into the far right lane.it is very unsafe and jeep doesn't seen to care to correct the problem.
The contact owns a 2011 jeep grand cherokee. The contact stated that while driving at various speeds, the vehicle stalled intermittently. The failure recurred several times.the contact indicated that the last time the failure occurred, the vehicle was not able to be restarted. The contact received assistance from the police to push the vehicle to the side of the road. The vehicle was towed to an authorized dealer who indicated that the alternator needed to be replaced. The vehicle was not repaired. The contact was included in recall nhtsa campaign id number: 14v530000 (electrical system).however, the dealer indicated that the tipm part was not available and the alternator was the remedy to fix the vehicle. The vin was not available. The manufacturer was notified of the failure. The approximate failure mileage was not available.
Hello nhtsa team, i am writing to you to ask that additional vin numbers be included in an existing recall.the existing recall is p60 / nhtsa 14v-634 for alternator failure.our family has two 2011 grand jeep cherokees and the alternators have failed in both of these vehicles prematurely.can you please include vin [xxx] into the recall.the alternator in both of our 2011 grand jeep cherokees, the 160 amp unit will suddenly begin making a very loud whining sound that can be heard loudly from within the cabin of the vehicle and within the engine bay.when the failure on the alternator occurs it is very sudden, one day it is working properly the very next day it is not working properly.we have invested a lot of time in discussion already with the fca department at chrysler.fca at chrysler is indicating to us that our vehicles have all of the matching "specifications" to meet the criteria within the existing recall but our vin numbers are not included, therefore they cannot cover the repair.the fca continually tells us that they are not sure why our vehicles are not included as all of the specifications on their end appear to be identical to the specifications outlined in the recall for the failed alternator. The issue when it occurs is very rapid, we drive the vehicle one day, no issue, and then the very next day when we start the vehicle immediately there is the tell-tail loud whining sound stemming from the alternator and the noise increases in decibels as the rpm increase.please include vin [xxx] in the existing recall.thank you very much.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign number: 19v813000 (electrical system) however, the part to do the recall repair was unavailable. The vehicle was taken to the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that on one occasion while driving, the vehicle stalled without warning. The failure mileage was unknown. Parts distribution disconnect.
The contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign number: 19v813000 (electrical system) however, the part to do the recall repair was not yet available. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The contact contacted nielsen dodge chrysler jeep ram (175 nj-10, east hanover, nj 07936, (973) 884-2100) and it was confirmed that parts were not yet available. The contact had not experienced a failure. The manufacturer was made aware of the issue. Vin tool confirms parts not available. *as
While braking the engine shuts off. This happened three times. I took it to the dealer i bought it from and they said it was worn spark plugs and replaced them. The next day it stalled again. I was coming off the freeway off ramp and it just died. No warning lights on the dash.the dealer was unable to determine a cause for the stalling issue. Updated 04/18/16.
The contact owns a 2011 jeep grand cherokee. The contact received a recall notice for nhtsa campaign number: 14v530000 (electrical system). The contact stated that once the vehicle was retrieved after being remedied, it exhibited the same failure as mentioned in the recall. The totally integrated power module failed, which caused the vehicle to stall without warning. The contact attempted to contact dealer, but had not received a return call. The manufacturer was not made aware of the failure. The failure mileage was unknown. Updated 3/13/15 updated 9/12/2017
Jeep gc2011 stalls whiling driving.ongoing since 2012;mechanics have done a lot of service and repair very costly out of my pocket expences but has not fixed the stalling.says it maybe the alternator, throttle or ignition problem. The 2011 model should be included in the chrysler recall #t36 (nhtsa #17v435).
The contact owns a 2011 jeep grand cherokee. The contact received notifications for nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic), nhtsa campaign number: 14v530000 (electrical system), and nhtsa campaign number: 14v391000 (electrical system). However, the parts needed to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The contact had not experienced a failure.
The contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v879000 (electrical system, interior lighting) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
When my 2011 jeep gc is being started, stationary it cranks, (turns over) but does not start or starts momentarily then the engine stops.it does this intermittently until it starts normally, the idle also seems rough.most issues that i am having match the issues with the tipm recall but my vehicle is not listed for the recall.
Jeep was parked in driveway.went to start up and jeep intermittently starts & then cuts off or will not start at all.now being serviced at dealership.luckily, i was not driving on the highway at the time of the occurrence.however, had to have the vehicle towed to dealership.the symptoms appear to be the same as your fuel pump relay recall back in 2014 for 2011 jeep/grand cherokee.however, i have been the sole owner of this vehicle and never received a recall notification.is this still covered under the recall?
Forum after forum of the same issues are happening to make and model.users are unable to start car because of tipm issue.apparently people have even lost power to car while driving.the tipm is also connected with air bag deployment and it will not deploy should the car lose power and hit anything.most people cannot even afford to replace the 1200 issue.this should be a national recall or expect many accidents caused by this for those that are lucky enough to finally get the car started.
The contact owns a 2011 jeep grand cherokee. The contact stated that the vehicle lost all power, including the key fob, power doors and locks, and windows. The vehicle was driven to northside chrysler jeep (812 northside dr, summersville, wv 26651(304) 712-2063) where the mechanics stated that they would not service the vehicle. The vin was not included in a recall. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and did not assist. The failure mileage was 127,009.
When the vehicle in is motion and coming to a stop, the engine will stall.i have to stop the vehicle without any power steering or brakes before i can restart, which is extremely dangerous in normal traffic conditions.there have been a recall for the fuel pump relay.that recall has been performed twice.i still have the engine stall problem. Jeep is aware of the issue and seems unwilling to replace the ticm to fixthis issue.the fuel pump relay appears to bypass the ticm.
The contact owns a 2011 jeep cherokee. The contact stated that the vehicle would not start on more than one occasion. The vehicle was taken to an authorized dealer who diagnosed that the battery needed to be replaced. The vehicle was repaired but the failure recurred. The manufacturer was notified of the failure. The approximate failure mileage was 50,000.
The contact owns a 2011 jeep grand cherokee. The contact stated that the front driver and passenger side windows randomly lowered without warning. The contact had to use theelectronic function to wind the windows up each time the failure occurred. The cruise control failed to engage and disengage, which caused the contact to have to turn off and restart the vehicle. The service engine light illuminated when the cruise control failure occurred several times. The vehicle was not inspected and diagnosed. The manufacturer was not notified. The vin was not available. The approximate failure mileage was 72,000.
Purchased 2011 jeep grand cherokee laredo new from dealer mick's north hills chrysler. Have had vehicle in for repair or reprogramming of passive entry and pushbutton start multiple times.the problem began happening the day after it was purchased.repair took quite a while and also had downtime where vehicle shut itself off when driving at least twice. The original problem was corrected after multiple visits and calls to dealer.the problem began happening again over past couple of weeks with "key not found".one week ago saturday (4/30) the vehicle would not start using either key nor when removing push button and attempting to start with key inserted. It would crank and crank but not start.after leaving sit overnight it started the next day. But still getting intermittent "key not found". The dealer took the car in for service again on 5/2 and this time dealer replaced batteries in both key fobs.two days later the vehicle would not start in the am or any other repeated attempts throughout the day.had it towed to another dealer for service and repair pending as of 5/9.
Vehicle lost power while driving at speeds of 55mph. Check engine light and multiple system warnings were shown by evic, including abs, traction control, ignition system, 4wd system, and air suspension system. Braking power was severely diminished. Maximum speed was reduced to 5mph, before stalling out after 10 feet. The cause of the issue was a short in the crankshaft position sensor that disabled all powertrain and braking systems. All systems share the same 5 volt circuit into pcm.
On or about april 20, 2015 i had just driven my jeep about 20 miles to get groceries came home unloaded and went back to start jeep to go pick up grand daughter at school and the jeep would not start. It would crank for about 30 seconds and then stop. Tried to start 5 or 6 times. Took my truck to get grand daughter. Called chrysler and they sent dealer to get jeep. About an hour later jeep started then but they took it to check it out. After 5 days they told me i need a new battery. They wanted $355.31 for new battery. Took jeep to 2 parts stores and they checked the battery and said it was stronger than what was posted on battery. On may 7, 2015 i was out at store and jeep would not start. Tried about 6 or 7 times and then it started without my foot on brake but would not go into gear. Restarted and was fine. Called dealer and took back on may 8, 2015. Dealer kept jeep over night and told me i needed a new battery. Bought a new battery through my son in laws shop cost me $122.14. The dealer charged me $90.00 for the test. So i am out of $212.14 as of now. Today june 13,2015 i went to start my jeep and it would not start. Same as both times before. I know the problem is with the tipm and no test will show that there is a problem with it. Called jeep hot line and they said there is no recall on this and no reports. To take it to the dealer and have them test it again that they could not help me with this problem because my jeep was out of factory warranty. I only have 32989 miles on my jeep. It only had 32627 on the second visit to dealer.i have extended warranty on the jeep but they charge $50.00 if the test don't show up a problem. So i am between a rock and a hard place. Where do i go from here. I know there are a lot of reports on here about the same problem i am having. Thank you for your time.
The contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v115000 (electrical system) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle hesitated to start occasionally. The vehicle was taken to joey accardi chrysler dodge jeep ram (909 s federal hwy, pompano beach, fl 33062) and was rejected to be serviced due to parts needed not being available. The manufacturer was made aware of the failure. The approximate failure mileage was 75,000. Vin tool confirms parts not available.
Vehicle engine shuts off randomly while driving. This problem has happened multiple times. The engine is not running so there is no power steering or power brakes putting my wife, child, and others around them in danger when this happens. There are numerous and numerous amounts of complaints about this issue all over the web. Chrysler has a recall fix for this issue but their fix is not working, as we have had this "fix" done twice, still having the stalling while driving issue. There are 188,000 other vehicles affected by this. These vehicles are a danger to everyone on the road.
I have tried to start my car several times with just continuous cranking. I called two different jeep dealerships and they said they have never heard of this issue before. Yesterday, i was driving down the street at 55 mph with my 5 month old in the car after daycare- and my car just shut off while driving and i almost crashed into the person in front of me!!!! very scary. I had to swerve to miss the person in front of me because the brakes and car were not working- just completely shut off. I finally got it started again and got to a safe location. I then had it towed. I did some research to find that this is a very common issue with 2011 jeep grand cherokees and chrysler refuses to do a recall on this. Are they insane?!!! we could have been in a serious accident. If the car is not under warranty- the price to fix the issue is $1300+. I just purchased this car in november of 2013 because i thought it would be safe for me and my new baby. Now i have to dish out $1300 because of a faulty part that chrysler refuses to fix? they are very aware of the tipm not performing on these models- please research all the forums that talk about this. There is already lawsuits pending. Please advise on what to do at this point. I do not have this kind of money to fix a car with 39000 miles on it. I will never purchase a jeep or chrysler again.
Driving to work i 95 north when my car loses electrical power. Just bought it. Didn't know jeep had defective power systems. Able to cruise to slow lane in neutral and started to pray the push button start will work. It did on the second push.
On august 14, 2014 my 2011 jeep grand cherokee would not start.over the next two weeks the starting issued got continually worse.the day i took it into the shop to have looked at it took 8 to 12 times to start.the vehicle will crank but not start.the technician performed diagnostic testing and found no fuel pressure when not starting.technician found fuel pump not being turned on when key is turned.technician installed a relay overlay harness for tipm circuit.diagnosis - faulty tipm.
The contact owns a 2011 jeep grand cherokee. The contact received nhtsa campaign number: 14v530000 (electrical system). The contact stated that the part needed to remedy the vehicle was unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2011 jeep grand cherokee. The contact received a notification of nhtsa campaign number: 14v530000 (electrical system). However, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
2011 jeep cherokee grand. I have 50,000 miles on it. It has stalled and is not consistently starting up.tipm has gone bad.
The contact owns a 2011 jeep grand cherokee. While driving 35 mph, the vehicle lost all power and stalled. In addition, the forward collision warning indicator illuminated. The contact stated that the failure occurred on numerous occasions. The dealer (oxmoor chrysler dodge jeep ram, 4520 shelbyville rd, louisville, ky 40207) was contacted and informed the contact that the failure was previously repaired per nhtsa campaign number: 14v530000 (electrical system). The vehicle was not repaired for the recent failures. The manufacturer was not notified. The failure mileage was 103,000. The vin was not available.
The alternator failed and the tipm also. There is no charging light in the dash so it was impossible to know there were a problem since the battery was dead and the engine stall. After that, there were no light, no power brake and the car won't start anymore. Even after replacing the alternator ( which is cost 1000 each.) the alternator do not charge because the tipm failed too. Overall, it cost 2200$ to repair and i lost my car for 4 weeks !
While driving on 376-e in pittsburgh for about 20 minutes at about 50-mph, i smelled an electrical burning odor.the engine coolant temperature repeatedly fluctuated between 198-250 degrees. At times engine and battery warning lights would come on, but turn off as temperature went below 230 degrees. I exited the highway pulled over in a high traffic area near my home when i saw smoke coming from under the right front side of my hood. Upon opening the hood, volumes of smoke came out. And, there appeared to be a small fire inside the alternator.i poured 3 bottles of water on the very hot alternator to put out the fire. I called aaa for a tow, but after 20 minutes the alternator stopped smoking.there is a goodyear repair shop a block away-- the jeep started, so i drove it there. And, canceled aaa. The goodyear concurred that the alternator was totally fried, so i had them replace it--($700, will provide receipt if you require it).after replacing it the jeep would not start. I called aaa again, and had them tow it to my jeep dealership. Told them of the incident. Now they are saying i need to replace the powertrain engine control module--($1,000), that shorted out the result of the alternator failure. I need my jeep for work, they are replacing the ptcm on monday. I've seen alternator recalls for some 2011-2012 jeep grand cherokees and wranglers. I believe my jeep gc should be included--#t36 and #p60.
My vehicle headlights will go on and off.my vehicle at headlights will further flicker on and off if they stay on.my engine will also turn off about 2-3 times a month when braking approaching a stop sign.iā€™ll have to put my car in park and wait about 10 seconds and the car will start again.
My vehicle was hard cranking in the morning. After replacing the battery, being stranded numerous times, and taking to multiple mechanics including the dealer the issue was a malfunction of the totally integrated power module (tipm). This particular piece is on national back order. There is a shortage of over 25,000 in the nation according to the local jeep dealer parts department. Jeep is doing nothing about it. I am pretty sure i am not the only person that has made this complaint.
The contact owns a 2011 jeep grand cherokee. The contact stated that the vehicle failed to start until after several attempts. The vehicle was taken to the dealer. The technician diagnosed that the tipm module failed. The manufacturer was not notified of the failure. The vin was unavailable. The approximate failure mileage was 66,000.
The contact owns a 2011 jeep grand cherokee. The contact received a notification of nhtsa campaign number: 14v530000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
I would like to place a formal compliant against chrysler group, llc. My family along with hundreds, if not thousands of other 2011 jeep grand cherokee owners. This issue is around the tipm device that seems to be failing on many consumer's vehicle dating back to the early part of 2013. Finally, after a couple to trips to the service department for this issue, i was finally told the part is on back order. The problem is the dealer, nor the chrysler group doesn't have an idea when this part will be available leaving many of us without a car for an undetermined amount of time. This part (tipm) needs to be placed on official recall by the corporation and until it actually is.........it has placed undue financial strain of many of the owners of the jeep. We are expected by the banks to continue paying our car note, along with insurance. Now chrsyler is saying that we must also come out of pocket for rentals to replace the vehicles we have and or paying for until they resolve this issue. This is so not right on so many levels and apparently they can get away with this without recourse. In conclusion, just asking the justice department to look into this issue and assist us consumers being held hostage by chrysler group, llc.
Beginning the evening of july 30, i experienced issues with starting my grand cherokee.these issues were sporadic, however once every three or four times i attempted to start the engine, the engine would crank but fail to start.on july 31, i scheduled an appointment with my local jeep dealership (videon chrysler dodge jeep in newtown square, pa) for august 5.by august 2, the jeep was not drivable as starting it would take 20-30 minutes each time.i was forced to rent a car at my own expense for the weekend of august 3-4.on august 5 the dealership diagnosed the issue as pertaining to tsb 08-053-11 and reprogrammed the totally integrated power module.on august 7, i experienced the no start issue again and scheduled a second appointment with the dealership for august 8.on august 8, the tipm was identified as needing to be replaced.i was informed by the dealership that the necessary part was on backorder with an estimated arrival time of within ?a few weeks?.the dealership advised that it was ok for me to continue driving the vehicle in the meantime despite the issue.on the evening of august 16, while driving the vehicle at a speed of approximately 40 miles per hour, the engine stalled, causing the vehicle to lose all power near the intersection [xxx]given the nature of the road as well as the traffic around me, this situation posed a serious safety hazard to myself, my passenger, and others near my vehicle, and since that point i no longer feel safe operating the vehicle in its current condition.as such, i have been entirely unable to operate this vehicle since august 16.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)
The contact owns a 2011 jeep grand cherokee. The contact received a recall notification for nhtsa campaign number: 14v391000 (electrical system) and stated that the part needed to repair the vehicle was not available for several months. The dealer did not give a specific date for when the part would become available. The manufacturer was notified. The contact had not experienced a failure.
The contact owns a 2011 jeep grand cherokee. The contact received a notification for nhtsa campaign number: 14v530000 (fuel system) and nhtsa campaign number: 14v391000 (exterior lighting and electrical system). The part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was not notified of the issue. The contact had not experienced a failure.
My car (sitting in the garage at a shopping mall) would not start, i tried to start it 5 times, then let it sit a bit and tried it again and it started.went directly to eastside chrysler jeep and they repaired it for me.it took a day but cost me 1,310.00.i see there are quite a few cars with the same problem. My car's warranty was still in effect, but the dealership did not honor it.saying it was a second owner vehicle.sorry, i bought the warranty when i bought it and it should have been honored.now knowing what i know now that it is a defect in the electrical system, i am lucky i wasn't stuck out on the freeway.i feel like i was taken advantage of and think the company owes me a refund since my car is under warranty.
Tipm computer board/module defect...known defect to the manufacturer (poor part product with high chance of failure).jeep stalled out on road several times with kids in car...part is on a national backorder and still no recall for owners.
The contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign number:14v530000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the dealer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
Vehicle hard to start, failed to start, and quit after starting. Failure of the defective totally integrated power module (tipm).
The contact owns a 2011 jeep grand cherokee the contact stated that the vehicle stalled several times without warning. The vehicle was taken to the dealer on multiple occasions. The dealer was unable to replicate and diagnose the failure. The manufacturer was notified of the failure several times and provided no remedy. The vehicle was not repaired. The approximate failure mileage was 48,000.updated 03/07/17*lj the consumer stated chrysler and faircy boys replaced the tipm.
The contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign number: 19v813000 (electrical system) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that after contacting sansone auto located at 90-100 us highway 1, avenel, nj 07001, (866) 328-3333, the vehicle stalled without warning while driving 45 mph. The vehicle was not repaired. The failure recurred multiple times. The contact shifted the vehicle to neutral, restarted the vehicle and the vehicle resumed normal operation. The manufacturer was made aware of the failure and referred the contact back to the dealer for assistance. The failure mileage was approximately 110,000.
The contact owns a 2011 jeep grand cherokee. The contact stated that while driving at 55 mph, the vehicle stalled without warning. The vehicle was diagnosed as needing the timp module replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 40,000.
Intermittently, the vehicle will crank but not start on the first try. Usually only happens if vehicle has been sitting for several hours. Sometimes it will start, but immediately stall.
Since safety recall p54 was applied, my vehicle has completely died while driving on 5 separate occasions 1 on 19oct, 2on31oct, and 2on7nov. The vehicle is currently at sam lehman chrysler jeep dealership in peoria, il. They claim that i need new software at my expense to address the vehicle shut downs. Attached transcript is with chrysler. They do not appear to take this safety issue very seriously.
Jeep grand cherokee started having a slight miss in early july. Then jeep would not start. Waited 2 minutes then jeep started. Had jeep serviced including new spark plugs from chrysler. Still had miss at idle. Drove jeep from northern california to southern california. Still had miss. Sitting in heavy traffic jeep stalled and caused a traffic backup. Waited for a couple of minutes then jeep started.took jeep to the jeep dealer in aug. Dealer did software upgrade. Still had rough idle and hard to start.took jeep in again. They said to order a tipm. Dealer said it would be at least several weeks to get the part and to park the jeep due to the stalling out situation. Wrote an email to the jeep ceo. Jeep responded. The tipm was replaced in early sept. Stalling is gone but the rough idle is now back. This issues could be very dangerous. Considering how jeeps are used (off road, long trips) one could easily be stranded or worse. Given the number of complaints and the long period of time to get a part it would seem like a recall is in order. It appears that the part is no longer manufactured due to a bankruptcy of the oem. There are thousands of us having this problem and we need help!
The contact owns a 2011 jeep grand cherokee. The contact stated that the vehicle failed to start without warning. Randy wise auto mall (4350 lennon rd, flint, mi 48507, 1 (810) 230-2500) diagnosed that the alternator assembly failed and needed to be replaced. The dealer also stated that the vehicle was excluded from nhtsa campaign numbers: 17v435000 (electrical system) and 14v634000 (electrical system). The dealer further stated that the battery and ecm were damaged. The contact had to obtain a rental vehicle due to the condition of his vehicle. The manufacturer was notified of the failures and confirmed that the vehicle was excluded from the recall campaigns. The contact was waiting on a response from the manufacturer to determine the guidelines to repair the vehicle. The approximate failure mileage was 140,000.consumer stated dealership tested the battery on january 31,2019 and found the battery was bad and replaced the battery. On her way to work february 13,2019, the vehicle was making a strange noise, she made it to work and turned the ignition off, consumer then tried to start the vehicle and it wouldn't start. The dealership came to her work and attempted to jumpstartthe vehicle several times but were not successful. Vehicle was towed back to the same dealer for a diagnosis and found the battery was bad. Alternator and damaged battery was replaced.
The contact owns a 2011 jeep grand cherokee. While driving approximately 15 mph, the vehicle suddenly stalled in the middle of an intersection. The contact indicated that the failure occurred on a previous occasion. The vehicle was taken to napleton's river oaks chrysler dodge jeep ram (17225 torrence ave, lansing il) where it was diagnosed that the fuel pump and fuel pump relay were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified and no assistance was offered. The contact was informed that the vehicle had been previously repaired per nhtsa campaign number: 14v530000 (electrical system). The contact indicated that the vehicle experienced the same failure listed in the recall. The failure mileage was 122,435.
No voltage indicator light or voltage reader
Our jeep requires the totally integrated power module (tipm) to be replaced. This system starts the car. It is extremely unsafe for a motorist to be stranded without the vehicle being able to start.
Multiple times the car had an extended start, would spin but not start.electronics would lock down and unable to turn off the spin.the dealership replaced the fuel relay external relocation kit.
Turn signals failed, windshield wipers failed to turn off, traction control turned off, horn failed to work, interior lights failed to work, could not turn lights onto highbeam, rear wiper failed to turn on, electronic transmission shifted into a different gear while driving.it was determined that this was a failure of the angle sensor in the steering column.the failure of this part caused significant failures of the main safety equipment of the vehicle (turn signals, headlamps, windshield wipers, traction control, transmission, horn) hazards because the primary safety equipment of the vehicle failed to function correctly while it was being driven.
The contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign number: 14v391000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
This issue has to do with the totally integrated power module (tipm) used in jeep and other makes.this part is responsible for a lot of the power switching/modulation/distribution, and communications with other systems in the electrical system.there are numerous complaints online regarding this part that is on national backorder.our car has been out of service sitting at a jeep dealer since july with no estimate from chrysler of when the part might be available.there has been no talk of a recall at this point.the part almost always goes bad after the warranty has lapsed and costs anywhere from $900 - $1400 depending on the dealership, etc.once it goes, the car is rendered useless.we spent $2,000 at a mechanic who thought it was the fuel pump and an additional $1000+ on a rental car before the car was towed to the dealer.we are unable to only have one car, so we have now bought a third car.fortunately we are in a position to do this.many people are unable to afford even a rental.the safety issue comes into play because the car may jsut stop while you are driving.this did happen to ours once, but it was before there was an obvious problem and the car worked fine after the incident so we never looked into it.there is also the issue that sometimes it may start, but if you turn the car off it may not start the next time possibly stranding the driver who knows where.at this point people would just like this issue acknowledged and investigated.
The contact owns a 2011 jeep grand cherokee. The contact stated that while driving at various speeds, the vehicle stalled without warning. The contact then received notification of nhtsa campaign number: 19v813000 (electrical system) however, the part to do the recall repair was unavailable. Myrtle beach chrysler jeep (785 jason blvd, myrtle beach, sc 29577) and efird chrysler jeep dodge ram (1711 w lucas st, florence, sc 29501) were contacted. Both dealers confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 95,000. Parts distribution disconnect.
The contact owns a 2011 jeep grand cherokee. While driving at various speeds, the abs, check engine, four wheel drive, anti-skid, and air ride warning lights illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the pcm module needed to be replaced. The failure recurred several times. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 48,000.
The contact owns a 2011 jeep grand cherokee. While driving various speeds, the engine would stall. The contact was able to restart the vehicle. Also, the instrument panel warning indicators intermittently illuminated. The dealer stated that the tipm unit was defective and needed to be replaced. The vehicle was not repaired and the manufacturer was notified. The vin was not available. The approximate failure mileage was 72,000.
2011 jeep grand cherokee.consumer writes in regards to second sun visor recall notice states may experience a high resistance short wiring after service repair may result in an inoperative vanity lamp and /or electrical fire.the dealer informed the consumer, the previous recall did not fix the problem with the vanity lamp wiring.the dealer informed the consumer, the parts were not available.
Experiencing stationary intermittent extended engine crank time requiring multiple attempts to start the engine. Sometimes engine starts but quickly dies. Then normally starts after that. Usually happens when engine is cold. Believe related to nhtsa campaign number: 19v813 fuel pump relay, for which the remedy is not yet available. The manufacturer has failed or is unable to remedy this safety recall in a timely manner.
The vehicle had been experiencing intermittent problems with failing to start for approximately two weeks prior to the vehicle stalling while in motion while we were taking it in to be fixed.the tipm was diagnosed to be faulty and needed to be replaced for a price of more than $1000.the vehicle is out of warranty, but this part is only available from a dealership and needs programming to function properly.the consequences could be severe if the vehicle dies at the wrong time.
Problem starting the jeep the tipm mal-functioning.not able to start the car on a regular.seeing many other people complaining about the same problem.
Vehicle: 2011 jeep grand cherokee 4x4, purchased new in october 2010.i experienced difficultly in starting vehicle, problem persisted and became worse. Dealership indicated bad fuel pump, replaced at a cost of $1,000.00 +. Starting problem persisted and again back too dealership.diagnosis this time was bad starter module (tipm unit) cost $1,000.00 + and i was told that the part was on "extreme" back order and they could not even give me an estimate on the arrival date . I was also informed that the bad tipm had created an electrical short that had led to the initial failure of the fuel pump.present: eight (8) weeks have passed and no part available and a vehicle sitting in my driveway gathering the leaves of the change of the season. I have been a loyal jeep owner for the past 25 years with at least seven (7) vehicles. This one is the mostproblem plagued vehicle of them all, with major electrical/computer problems. I did not list all the problems (electrical and other wise ) thatoccurred in the first 36,000 miles for thankfully they were cover by warranty.i must say i will hard pressed to purchase another chrysler (jeep) product in the future. This one has to be towed into the dealership to be repaired (new tipm) before i can drive it to anotherdealership and hope for a good trade in!!!
Problem started a few months ago with my 2011 jeep grand cherokee. The vehicle wouldn't start with the push button nor the key. The problem progressively got worse to the point of taking up to ten minutes to crank the jeep. Would turn the ignition to "run" for several minutes before the vehicle would start. Once the repair shop located the source of the problem, the jeep wouldn't crank at all. Had to replace the tipm to the tune of $1200.00 and two weeks in the repair shop.
The contact owns a 2011 jeep grand cherokee. When the contact attempted to start the vehicle, there was an abnormal knocking noise. In addition, while driving 40 mph, the heat failed to operate. The vehicle was taken to a dealer where it was diagnosed that the side blend air door actuator failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was notified of the failure. The failure mileage was 91,705.
The contact owns a 2011 jeep grand cherokee. The contact stated that the exterior heated power mirror failed. As a result, the contact's visibility was impaired when driving. The contact received notification of nhtsa campaign number: 14v631000 (electrical system, visibility) however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time to do the repair. The manufacturer was made aware of the failure. The approximate failure mileage was 26,300.
2011jeep grand cherokee overland had stalled in the middle of an intersection losing power steering, no brakes, and no warning lights on dash telling me anything about jeep being turn off. Very scary! i hit the curb and almost hit the atop sign.
The contact owns a 2011 jeep grand cherokee. The contact received a notification for nhtsa campaign id number: 14v154000 (service brakes, service brakes, hydraulic), nhtsa campaign id number: 14v391000 (electrical system) and nhtsa campaign id number: 14v530000 (electrical system). However, the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was not notified of the issue. The contact had not experienced a failure.
My jeep grand cherokee overland 4x4 2011 is experiencing starting problems. The yark jeep dealer in toledo ohio diagnosed the problem to be the total integrated power module or tipm on september 4, 2013.i had not driven the car for 5 days due to a fear of being in a strange place and not being able to get the car started.the yark dealership, on advice of chrysler, performed a software update, which seemed to work for about an hour at the dealership.then it [constant starter cranking, which the dealership said was because the tipm was not sending any power to the fuel pump] started again at the dealership. Now, i am being told, by the yark dealership, that there is a 2000 part backlog on the tipm and that the part-distributor re-stocking date has moved from 9/9/2013 to 9/23/2013. If the delivery date holds i will be without my vehicle for about three weeks.internet research (http://townhall-talk.edmunds.com/direct/view/.f0f8b2b/1112) reveals many people that the same problem and chrysler will not pay for a rental car unless the tipm is totally non-functional which i feel is unacceptable.
This vehculo has stalled repeatedly. Two tipim-7 have been replaced. One covered when i did not own the car, one when i did to over 1,200 in fees. Then it repeatedly happens again and i get it serviced again and they try to say that it was a relay fuel switch. All work has been done by a supposedly relyiable jeep dealership. Again it is happenening. I have all paperwork and video and at 60 yrs old i have a conscious and would not be able to sell or trade in knowing this. All of my adult friends have witnessed this in my vehcal and also have recorded. Ridiculous. I have owned jeeps proudly my entire life. Will never again , and i tell all the problems with this not being stood behind with chrysler. I've instructed when i do get broadsided to tell my story and show the videos. Again i will ask if you'd like me to forward them on. This is a fatality ready to happen for myself. It is always in motion and always at a turn firstand then when stopping at stop signs. It is very unsafe! it has been since november of 2014 and up until today as well.4.5 years! please i beg you to call me!
The contact owns a 2011 jeep grand cherokee. While driving 10 mph, the sun visor caught fire. The fire independently extinguished itself. A police report was not filed. The vehicle was taken to a dealer, but was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 111,000. The vin was not available.
The vehicle began having issues with starting. The vehicle would start some days and on other days it would not. Took the vehicle to the dealership for a diagnosis and it was noted there was an issue due to the fuel pump relay, which currently has a recall. The vehicle was previously recalled for the same issue. The fuel pump relay was not repaired or replaced due to chrylser stating the parts are currently not available. After vehicle was picked up from the dealership the next day the fob wouldn't open the door, the vehicle had no power and would not start at all. The vehicle will only start with a jump and after it is turned off it will not start again. This recall has been posted for almost a year and chrysler has failed to remedy the issue and continuously put a band-aid on the problem instead of fixing the real issue. The issue with the faulty or defective fuel pump relay can cause other issues for the vehicle and chrysler should be responsible for remedying those issues in relation to the fuel pump relay.
These jeep grand cherokee 2011 have the starting which is cause of a bad electric problem.in which keep knows about for a long time and doesn't want to do a recall for this item. When it can cause a fire a person to crash when the engine stalled and airbags deploys while driving.i very unsafe problem which cause the consumer around 1500 to fix when it is a manufacturer problem and defect.i think and they should fix it asap before a family gets killed for this and it will be worse. Thanks
The contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign numbers: 14v530000 (electrical system), 14v391000 (electrical system), and 14v154000 (service brakes, service brakes, hydraulic); however, the parts needed to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was notified of the failure. The contact had not experienced a failure.
The contact owns a 2011 jeep grand cherokee. The contact stated that nhtsa campaign number: 14v391000 (electrical) was received in september of 2014 and nhtsa campaign number: 14v530000 (electrical) was received in november of 2014. The dealer was contacted on multiple occasions and it was informed that parts needed to repair the vehicle were not available and no estimated time for receiving the parts were available. The contact did not experience a failure. ....updated 01/12/15the consumer stated the problem was rectified. 01/15/15
Back in june2012 i began experiencing problems with my vehicle. The vehicle was giving a hard start and stalling while driving.the vehicle has been back and forth to the dealership for these problems and as a result the hard start is the only thing that was fixed. In may 2013 the dealership installed a device called the starmobile to monitor the vehicle to see what causes the vehicle to shut down. Upon taking it off they told me the device did not read however, the problem seemed to be fixed. About 2 months later, it came right back to haunt me the vehicle began shutting down again. On the morning of 10/21/13, the vehicle shutdown and cause me to run in the bushes as a result. If this was to happen on the main road i would end up in someone's vehicle and would of had to pay for repairs for both my vehicle and the other person vehicle. Help help help that's all i am asking for.
The contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign number: 19v813000 (electrical system) however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Ken garff west valley used (3500 ut-154, west valley city, ut 84120, (801) 966-8700) was contacted and it was confirmed that the remedy part was not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
My vehicle would not crank and stalls. Battery replaced, $179.00 later.mechanic told me that it had updates and reflashed those for $50.00 and advised me to take back to the dealership for an integrated module. After service evaluated my jeep, i was told that the problem existed in the tipm. This product is on at least a 6 week back order and that is not a guarantee. Also, there have been no recalls on this product. I have a busy commute to work in heavy traffic. My jeep stalled on the interstate and i had to veer toward the ditch to avoid an accident. If i were hit, would my airbags even deploy? this is a safety violation!
For the past 3 weeks i have had trouble with my jeep taking multiple attempts to ignite. The engine would repeatedly turn but it would not start. I took my jeep to the allen samuel jeep dealership twice in one week, 3 weeks ago, and they stated they could not diagnose the problem though i informed them of a significant number of complaints i had found online regarding the tipm.i brought my jeep to the ron carter jeep dealership on november 8, 2013 and on november 12, 2013 i was informed that i needed to replace the tipm. The dealership would not cover the cost and jeep/chrysler has not recalled the tipm at this time. This problem is widely known and there is a 2-3 month back order for the tipm. I was lucky in that the dealership had one on hand and was able to immediately replace it. Jeep needs to be held responsible and forced to recall this product.
The grand cherokee was sitting at a reconditioning stage at my dealership while workers began to smell smoke coming from the front of the vehicle. A small fire had begun at the fuse box. Immediately, the workers extinguished the fire and disconnected the battery terminals. Some fuses were melted and the connections underneath the fuse box were melted. The fuse box is damaged beyond repair and it may need new harnesses. I'm currently working with chrysler to investigate the cause and the next step to repair.
The contact owns a 2011 jeep grand cherokee. The contact received a notification for nhtsa campaign number: 14v530000 (electrical system). However, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2011 jeep grand cherokee. While the gear was in reverse, the vehicle stalled without warning. The failure occurred several times. The vehicle was taken to an independent mechanic. The technician stated that the failure might be due to a defective tipm. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 41,000.updated 11/14/14 updated 4/29/2015
After several attempts at starting the vehicle with the push button start and it would not turn over. At first, the tire pressure indicator light was coming on.i took it to discount tires and they said the air pressure on all 4 vehicles was fine.two days later, tire pressure indicator came on again.once i was leaving work, i attempted to start vehicle and after about 5 tries, it finally started.at this point i was a bit leery and decided to drive the vehicle to jeep dealer and have them check it out.at the time the rep stated that he could not look at the vehicle until monday because he two days behind.after describing to him what was going on, he indicated that the starter seemed to be sticking and he would not recommend that i continue to drive the vehicle for safety that it may stall while driving.i drove the car home and parked it. The next day, i tried to start the vehicle to drop it off at the dealer.no luck.after several attempts, i gave up and ended up getting a rental for the weekend.after extensive research on the internet it appears to be a faulty part in the vehicle that has enforced a class action law suite from several chrysler, jeep and dodge owners.predominately owners of the 2011 jeep grand cherokee. The vehicle is still not repairable, and i don't see the point in towing it to the dealer and pay them $100 to diagnose the problem has been declared a nationwide issue.i too am a dedicated jeep customer and really want to stand behind the product, hopefully this won't turn into a gm issue.
The car does not start, the ignition keeps turning over but the engine does not start, then it does not turn off so you have to sit and wait for all the lights on the panel and the radio to go off before trying to start again. If i press the start button before everything shuts down, the ignition stays on but refuses to start the engine.the dealership does not have a clue why this is happening. I know it's not only my car because i have been at the service department with others who have the same problem,there has to be a reason for this, someone at jeep knows (i am sure).
10/10/2015 at approximately 320 pm cdt, i was driving i35 south between duluth mn and minneapolis mn.smoke started billowing out of the headliner, rh side above the windshield/sun visor. I pilled to the side of the road, pulled the a pillar and pulled down the headliner.flames were present, i reached in thinking it was a wire (it was) sustained burns on my right hand.grabbed the owners manual , located the fuse for courtesy lights under the hood, pulled the 15 amp fuse (which had not blown).removed the sun visor and vanity light, and associated wiring.fire was extinguished at that point.removed the visor and wiring, found a burned connector and smoldering wiring. Grabbed a side cutter and terminated the wiring to the lighted vanity light, after removing the center upper map light assembly. I sustained minor burns right hand (three fingers).vehicle was in motion when fire broke out speed 70 mph.vehicle damage was inspected by duluth jeep, duluth mn.duluth jeep kept the removed parts.recall #36 was accomplished 11/2014 by duluth jeep.
Vehicle was traveling on highway at 55 mph when it suddenly stalled in traffic. Could not restart after pushing to side of road. Towed to dealer and told that total integrated power module had failed and needed to be replaced.
The contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign number: 19v813000 (electrical system) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was not contacted. The contact had not experienced a failure. The manufacturer was not made aware of the issue. Vin tool confirms parts not available.
2011 jeep grand cherokee. Consumer writes in regards to dealership unable to repair recall notice 15v-879.consumer has previous correspondence on a 2012 dodge ram.
My car would not start, it only cranks up, but it is not drivable and i will not put my life at risk for operating a defected vehicle on the highway, when it could stall and result in a car crash. My safety is not guaranteed at this time. Last friday morning, my vehicle was towed to the closest dealership to be service and parts are not available. Chrysler has not provided repair parts (the internal pump relay) to the dealerships in the area and there is no expected time of when these parts will become available. The dealership will not provide me with a loaner or pay for a rental car, while my car is being repaired. Chrysler is not being helpful is remedying the situation at hand.
While decelerating and making a turn the vehicle has shut off which causes you to lose steering and braking.this has happened to me on 4 seperate occasions
We received 3 recall notices related to the brake booster, the totally integrated power module, and a short in the visor lamp.we called our local dealership and each time we called, they told us they did not have the parts and they would call when they did receive them.they still have not called and the first recall notice was issued more than 6 months ago.
I have had this jeep in shop to find out that the tipm is no good the low beam headlights do not work the heater turns on and off whenever it wants and not sure what else is acting up but this is all while driving or sitting still. I have called chrysler and filed a complaint and tried to get help as this is a 1500 dollar fix and have read that there was a class action law suit for this year against them for this in california and that those involved were given some type of supplemental help toward their repair bill.
The contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign number: 19v813000 (electrical system) however, the part to do the repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. An unknown dealer was contacted and confirmed that the parts were not available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
This vehicle is equipped with a adaptive speed sensor that keeps the vehicle at a preset distance from the vehicle in front with cruise control on.vehicle is also equipped with a forward collision warning system which warns the driver to brake if it senses an approach of an object that is unsafe.the problems: the system will shut it self off, flashing a warning that the forward collision warning system is not working and shuts off the cruise control as well. System always resets itself after minutes, or longer and the cruise control will once again, work. Safety issue the system has the ability to brake on its own if it senses you are approaching a vehicle too fast with cruise control engaged.the problem is that a car may turn off in a separate lane to decelerate or be in a separate lane to accelerate and the sensor thinks the car is in front of it and starts braking severely cause it thinks it is in its path.this is a huge safety concern since any driver behind me would not be expecting me to brake when cars are not in my path.the vehicle has been to jeep dealer for numerous attempts to fix it.right now chrysler is not doing anything about it. According to the repairing dealership, if chrysler did decide to replace the part, its on back order.
The contact owns a 2011 jeep grand cherokee. While driving at 30 mph, the passenger side vanity lamp caught fire. The vehicle was not diagnosed or repaired. The contact received a notification of nhtsa campaign number: 14v391000 (electrical system) and believe the failure was related to the recall. The contact did not sustain any injuries. The manufacturer was notified of the failure. The approximate failure mileage was 45,000.
My 2011 jeep grand cherokee that is equipped with a v-8 5.7l engine failed because of a faulty fuel pump relay inside the totally integrated power module (tipm-7). Fortunately the vehicle was not moving at the time and would not start. The car has been sitting at the dealer since 11/4 because chrysler has informed them that there is a backlog of well over 1,000 tipm-7 units and they don't know when or if they will be available (their words, not mine)! frankly, i am outraged as a consumer. I paid $42,000 for a vehicle i cannot use.
We purchased our 2011 jeep grand cherokee brand new in august 2010.over the course of the last year there were moments when the vehicle was hard to start.in the last two weeks the hard starting only occurred the initial start of the day.subsequently, august 31st - september 5th the hard start occurred at every start through out the day.i no longer felt comfortable driving it anywhere feeling like i would be stranded somewhere.the car is currently at the dealership with a new tipm being installed at a cost of $1000 for the part and another $411 in labor and tax.
My 2011 jeep grand cherokee with only 42,000 miles on it is not starting properly. It tries to turn over but sometimes it can take 5 times before i can get it to start. I have read online many other jeep owners are having this issue and it is related to the tipm. Please investigate. Thank you.
My battery light came on so i pulled over at an advanced auto and had the battery checked.this was on my way to work.they tested my battery and said the battery that i had just replace 3 months earlier had a bad cell. How is that possible? i had it replaced and then tried to start the vehicle to test the alternator.at that point my alternator started smoking after the vehicle started.they said my alternator wasnt charging enough and it needed replaced.at this point i had to disconnect my battery to stop the alternator from smoking. When i did this, my battery felt unusually hot.got it tested and it blew my battery.i replaced the battery and the alternator and then the starter was not functioning at all.i replaced the starter and there was no change.the starter was not getting any power.as im reading through the complaints section the only two things it could be it seems is the tipm or the pcm.this seems like it should be a major safety concern and should be looked into before someone gets hurt.maybe could be a class action lawsuit on jeep as it should stand behind its product.
Vehicle would not start due to failed totally integrated power module. The tipm would not send power to the fuel pump and engine would not start. Chrysler knows about this problem but fails to take responsibility for the defect.
2011 jeep grand cherokee.consumer writes in regards to dealerships unsatisfactory service of sun visor wiring recall repairs and free oil change services.
Tipm failed causing car to stall while in motion during rush hour traffic. Power steering, power brakes also failed. Lastly, power door locks also failed with one year old in the car.
2011 jeep grand cherokee laredo a p14 recall was received.*mwthe consumer was informed the parts were not available and was placed on a waiting list. Also, the sun roof function was inoperative, the leather was separating from the dashboard and the rotors were completely rusted.
This is the sixth time, today, 9/13/15. I haven't been killed yet, but it's a future possibility. My jeep loses power and will not steer.it happened with my mom and my only child in the jeep.chrysler tells me every time to take it to the local dealer, quirk jeep in marshfield, ma.i do.they run the ever popular 'diagnostics' and find nothing wrong with it.yet, it keeps happening!the last time it happened, i was on the highway during rush hour traffic.state police would not allow me to wait for aaa so i had to pay out of pocket $120 to be towed off the road by some neanderthal in a tow truck.what can i do before i am killed by this vehicle?*the last time it happened was in early august of this year.i contacted jeep with this email and was told to take it in to the dealer for 'diagnostics.'i did and they found no problem again! my jeep is again losing speed and power steering. It is random. I am driving along and it loses acceleration and power steering. I am terrified to drive on the highway expect in the far right lane at minimal speeds.this is a problem because i am a travelling salesperson and must be on the road all day, five days a week. I travel up to 200 miles a day. As iindicated back in december, this is my fifth jeep. Quirk says all the recalls on myvehicle have been done and their diagnostics can find no reason for theloss of power. However, it is happening and it is extremely dangerous.originally, when this first started happening, shortly after i bought this pre-owned jeep, i was told the tipm recall would correct these problems. Obviously, it has not. *in addition, i have random issues with my key not working or my car refusing to turn on. I am a single mom who has to work. I do not have the financial ability to buy a new vehicle and junk thisjeep. I need this vehicle to work as it is supposed to work.
The problem we had was generally with starting the vehicle.the problem has been intermittent over several weeks, seeming to be more of a problem in colder weather.the engine spun but would not start.in other words, the engine attempted to start, sometimes cranking continuously, until it timed out without starting. With time and frequency, we became more concerning that we would be stranded in an undesirable situation.after reading numerous posts on this website, http://www.gotaclassaction.com/chrysler-investigated-over-defective-totally-integrated-power-module-tipm-in-2011-2012-jeep-grand-cherokees-and-dodge-durangos/, we were almost certain we had a defective tipm. We took it to a dealer and they indicated it had a fuel relay short internally in the tipm.they suggested a wiring workaround, installing an external fuel pump relay and bypassing the defective tipm.perhaps this is better than improvising, but we do not know the risks this carries -- the wiring workaround and the still defective tipm -- for going forward.additionally, we hope there would be a recall of the tipm and reimbursement for the wiring workaround in our future.
Sometimes the first start of the day the engine spins over but, it will not start. We found that sometimes we can push the panic button on and off and then try starting again and the engine will start.we also noticed that the keyless door locks will not operate properly. It appears to be the tipm. After reading all the post on the internet about this issue it would appear chrysler knows about this issue but, has not issued a recall yet.
Recall repair for visor was completed jan. 16,2015. On may 18th 2015 while driving the drivers side sun visor erupted into flames. I pulled into the nearest location, which was a gas station. The mechanic doused the flames with his fire extinguisher....the car was towed to the dealer where it was purchased and we are still waiting to hear from this dealer. In feb. The car was serviced for electrical problems twice in a 2 week time period....we are seniors and this was our only car . We don't know where to turn now or how this will be resolved by jeep.
Smoke was coming from the sunroof.the vehicle caught fire.
The contact owns a 2011 jeep grand cherokee. While accelerating from a stop, the vehicle stalled without warning. The failure was experienced numerous times. The vehicle was repaired according to nhtsa campaign number: 14v530000 (electrical system); however; the repair did not correct the failure. The manufacturer was notified. The approximate failure mileage was 70,000.
The contact owns a 2011 jeep grand cherokee. The contact stated that the vehicle failed to start. The contact received nhtsa campaign number: 14v53000 (electrical system) in november of 2014. The manufacturer and the dealer were contacted and the contact was informed that part needed to repair the vehicle was not available. There was no estimated date for when the part would be available. The failure mileage was 32,500.
Tried to enter vehicle. Would not unlock using passive key fob.had to use a key to unlock door. Once door unlocked, the security horn started. Had to re-lock door to shut horn off. Door would now unlock using passive system.have had numerous instances of the vehicle not recognizing the key fob. Had to take it out of my pocket and hold it close to the dash or open and close the door several times before being able to start the vehicle.
My vehicle was hard cranking in the morning. Vehicle will not start using key fob or push button start. Vehicle cranks for 5 to 10 seconds and then shuts down.after replacing the battery (which now i did not need and $245.00 later) , being stranded numerous times, and taking to multiple mechanics. If vehicle dies all loss of power steering and brakes is lost and is a huge safety concern. My vehicle has 40k+ miles. I have researched and determined that there a hundreds if not thousands of jeep owners who are experiencing the same problem. Since my car is out of warranty dealership tells me that it is on me to pay for the parts and labor to fix. Unacceptable. With this being such a widespread problem a recall should be issued and consumers not be forced to pay for a part that is clearly failing nationwide. Recall needs to happen immediately.
The contact owns a 2011 jeep grand cherokee. While driving various speeds, a noise was heard from the engine without warning. The vehicle was towed to the local dealer (dekalb tire & automotive service located at 2089 northlake pkwy, tucker, ga 30084; (770) 938-3680) where it was diagnosed that the battery and alternator needed to be replaced. The vehicle was repaired, but the failure recurred. The dealer stated that the electronic control module needed to be replaced. The vehicle was not repaired. The contact received notification of nhtsa campaign number: 15v879000 (electrical system, interior lighting); however, the parts to do the repair were unavailable. The manufacturer was not contacted. The failure mileage was 91,000. The consumer requested a reimbursement for the alternator failure, costs for related damages, battery, and electronic control module. Updated 10/02/2017
The contact owns a 2011 jeep grand cherokee. The contact stated while driving approximately 30 mph the engine stalled without warning. The vehicle restarted within a few minutes and resumed normally. The failure recurred numerous times. The vehicle was taken to an independent mechanic where the battery was replaced. The failure continued after the repair was performed. The vehicle was akin to an authorized dealer for diagnosis. The technician informed that the failure was contributed to an electrical issue in which the tipa module would need to be replaced and the part was ordered. The manufacturer was notified of the problem. The approximate failure mileage was 39,000. The vin was unavailable. Updated 11/21/14
Vehicle doesn't want to start. Tries to turn over but won't. Had happened very intermittently for past couple of years. Over past month has happened almost every time i try to start the car. Used to only do it once and then it would start on the second attempt but is now doing the "try but won't start" thing 6 and 7 times in a row before it will finally turn over. Now smelling raw fuel after it starts due to it trying so many times to crank. Called dealership and got the same excuse as many people who have complaints listed here..."we don't have the parts yet."i don't understand how they don't have the parts 2 months after the recall on something like this. In addition to the potential safety issues if it begins stalling in trafficlike others are reporting, it's completely trashing my starter/battery/etc as it sits there and tries to crank multiple times. I have zero confidence in my local dealership as i have had tons of run ins with them over warranty work due to multiple problems my jeep has had. This is ridiculous.
Today, monday, march 6th, 2017; i was driving to work; a couple of miles from my house my vehicle stalled without warning. Luckily for me, it was a low-speed area and i was able to stop on the side of the road. My truck did not turn on again despite several attempts.i called a tow and it took it to a shop. I left the truck the entire day. At the end of the day they gave it back to me saying it worked again and that apparently there was a mal-function with the relay system. They said the gas-pump was not working and suddenly when they were checking the tpim it worked by itself. They could only recommend to take it to the dealer for a more profound check. I recalled i got a carfax not so long ago and going back to it i found out about the tpim failures...this is a very serious issue and with a very high risk of serious injury to the vehicle occupants. I work in manufacturing supplying parts to different oem's and in the pfmea (potential failure mode and effects analysis) this would have a severity of 10!!!i will file all the complaints and will call the nhts to get my tpim replaced asap! i really hope they can make this quickly. If i can get another car i will do but i will not take my family on the truck for sure.
The contact owns a 2011 jeep grand cherokee. The contact stated while making a right turn, the vehicle seized. The contact stated no warning light was illuminated. The contact stated he was able to restart the vehicle and continued driving to his destination. The contact took the vehicle to the local dealer however, the mechanic was unable to duplicate the failure. The contact stated that he experienced the failure for a second time on august 3, 2021. The contact took the vehicle back to the local dealer however, the mechanic was unable to duplicate the failure. Upon investigation, the contact associated the failure with nhtsa campaign number: 14v530000 (electrical system) however, the vin was not included. The manufacturer had not been informed of the failure. The failure mileage was approximately 76,000.
The contact owns a 2011 jeep grand cherokee. While driving approximately 65 mph, the steering lost power and the vehicle shut down without warning. The contact activated the hazard lights, shifted into park, and restarted the vehicle. The dealer was not contacted. The manufacturer was not made aware of the failure. The failure was not diagnosed. The failure mileage was approximately 106,618. The consumer stated the failure occurred on daily basis, usually while slowing to a stop.
The contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v879000 (electrical system, interior lighting). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (crown chrysler jeep dodge ram dublin, 6350 perimeter loop rd, dublin, oh 43017 (888) 739-0282) was contacted several times and finally informed the contact that the parts were not available because they could not match the custom interior vehicle color. The manufacturer was made aware of the issue and referred the contact back to the dealer as they could not confirm when the parts would become available. The contact had not experienced a failure. Parts distribution disconnect.
The vehicle consistently shuts off while i'm driving, losing power steering and engine power. It seems to occur when i am slowing down. This happens usually once/twice each week and most recently almost caused a high speed accident, as my car shut off while i was making a left turn on a highway, which caused a semi truck to swerve, nearly hitting me and my 4 year old son.
Vehicle has shut off while driving a number of times. Two incidents were while i was sitting idle at a stop light. Two other incidents happened while in motion, slowing down, approaching a stop light or stop sign. There is a recall for a fuel pump relay describing similar situations but my vin shows no such recall.
My jeep was having problems starting for 3 weeks now but the dealer couldn't look at it until9/9/14 on tuesday 9/2/14 it stalled while doing 55 mph on the long island expressway, i was able to coast to the shoulder and able to get the car started after about a dozen tries. I called the dealer and tried to get in earlier because on my concern about safety. They told me i was lucky i still had the appointment that i had because they are overbooked. It would not start at all on friday 9/5/14 i had it towed to another dealer that diagnosed it as a faulty tipm. And it would cost me 1098 to fix because the warranty will not cover it. After looking up the problem i see that this is a serious issue with my model. This is a serious problem with the engine stalling at speed. Chrysler should fix this for free!
The contact owns a 2011 jeep grand cherokee. The contact stated that the vehicle failed to start on several occasions. The contact stated that on several occasions while driving, the vehicle loss motive power and stalled without warning. The contact received notification of nhtsa campaign number: 19v813000 (electrical system). The contact called the lafontaine chrysler dodge jeep ram fiat of lansing dealer located at 6131 s. Pennsylvania ave, lansing, mi 48911, and it was confirmed that parts were not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and was not able to confirm when parts would be available. The vehicle was not repaired. The failure mileage was approximately 110,000. Vin tool confirms parts not available.
On friday evening and saturday morning we start the vehicle and the key became extremely hot to the touch after pulling out of ignition. The key has never done this before. We tried the spare key and it did same thing. We turned car for awhile, tried a couple hours later key was not hot. Sunday morning went to start car drove awhile key became hot. We filed a complaint last week about the dashboard and the lights flickering, the lights and tire light and gas light still flickering.
The contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign number: 14v530000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
While driving my 2011 jeep grand cherokee i saw white smoke coming from the driver side sun visor and then aburning smell. I pulled over and after a few minutes the smoke cleared, the bracket for sun visor stayed hot and shows signs of melting. No injuries, the vehicle was driven to dealership immediately... Updated 08-20-14updated 08/25/2014
The contact owns a 2011 jeep grand cherokee. The contact stated that while driving at 70 mph, the check engine warning light illuminated. The vehicle was not diagnosed or repaired. The vin was included in nhtsa campaign numbers: 14v154000 (service brakes, service brakes, hydraulic) and 14v391000 (electrical system). The manufacturer was notified of the failure. The failure mileage was 35,000.updated 6/30/15the consumer stated the dealer kept the vehicle for 92 days. Updated 07/02/15
I received a recall notice for the totally integrated power module for my 2011 jeep grand cherokee in october 2014. The vehicle now struggles to start almost every time it is prompted to. It usually takes two or three attempts to successfully start after it makes a sort of rev type of noise and even produces an odor which is smelt on the outside of the vehicle. The dealership has told me that the part to correct the issue is currently unavailable, and when it does become available, there are over 20 people ahead of me on the waiting list to be repaired.the recall states that the issue could cause the car to stall unexpectedly which makes me fearful for my, and others, safety being that i drive on the interstate everyday.
The tipm module malfunctioned and i could not pull my boat out of the lake. Had two children with me.
Jeep would not start i thought it was the fuel pump so i took it to a mechanic. The diagnosed it an also thought it was the pump. They changed it out and i still had the same issue. After looking at it again the mechanic told me that he had read up on a problem several jeeps vehicles were having and it was the same problem as my jeep. They changed the ignition module and it works great now. It took about a week and half to get the part in due to the fact that many people are having the same problem. I believe that jeep should recall all the vehicles that have this module because it seems like it is becoming a big issue.
The contact owns a 2011 jeep grand cherokee. While driving various speeds, the vehicle stalled. When the vehicle was shifted into neutral and restarted, it resumed normal operation. The failure recurred several times. The vehicle was previously included in an unknown recall regarding the reprogramming of the power train control module. The vehicle was repaired per the manufacturer's recall; however, the failure recurred. Additionally, while driving on several occasions, the service 4 wheel drive and traction control warning indicators illuminated. John sullivan chrysler dodge (950 harter pkwy, yuba city, ca 95993, 855-580-5113) was contacted by phone and stated that the parts were not available for nhtsa campaign number: 19v813000 (electrical system). The vehicle was not repaired. The manufacturer was contacted and provided case number: 71748777. The approximate failure mileage was 115,000.
The contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign number: 19v813000 (electrical system) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer perry chrysler dodge jeep ram (2340 national city blvd, national city, ca 91950, (619) 399-2484) was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
The contact owns a 2011 jeep grand cherokee. The contact stated that the high beam headlights remained illuminated. In addition, the power locks were inoperable and the power outlet failed. An independent mechanic noticed that a wire attached to the totally integrated power module (tipm) had burned out. The contact took the vehicle to dick scott chrysler dodge jeep ram plymouth (located at 684 w ann arbor rd, plymouth, mi 48170, 734-259-2023) who stated that the tipm needed to be replaced. The vehicle was not repaired. The contact stated that the failure was related to an unknown recall. The manufacturer was made aware of the failure and informed the contact that despite the vehicle matching the criteria of the vehicle's included in the recall, the vin was not included. The contact was referred to nhtsa. The approximate failure mileage was 156,000.
Headliner caught fire, origin appears to be near passenger vanity mirror base... Updated 08-20-14updated08/25/2014
The contact owns a 2011 jeep grand cherokee. The contact stated that the check engine light remained illuminated. The vehicle was taken to the dealer where it was diagnosed that the electronic module needed to be replaced. The vehicle was repaired; however, only the codes were erased. The contact received notification of nhtsa campaign number: 15v879000(electrical system, interior lighting), but the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 89,627. Vin tool confirms parts not available.
Apparently i am one of many with a 2011 jeep grand cherokee that will not start on occasion.also had issues with key not locking or opening doors and other odd electrical issues happening.for instancelast night when i parked the car and turned off the engine, i could hear something continuing to run on the drivers side under the middle of the car, like a fan running ? it ran for about 1 hour, i started and stopped the car a few times, and turned off all air/fan etc.,, it finally stopped !i took the car to the dealer they indicated the updates were needed for the pcm, tipm and wcm, this was done (flash updated) cost me $135 dealer said tipm was covered but not pcm or wcm.however this did not correct the issue, still having problems, took back to the dealer, left all day, they now say tipm needs to be replaced.only 37k miles on car, two years old !love this jeep - but worried !dealer says new tipm will be here in 10 days ?dealer manager has contacted chrysler and they will "goodwill" the tipm - because i am only 1k over warranty, but i cover $100 charge for labor? i am scared the tipm will never come !meanwhile i am still driving this car, its my only vehicle, and still making payments on it.feel like i need to trade it in before it dies !!!but i own too much !worried that it will get worse and worried a new tipm will not fix the problem !help!
Alternator has failed.charging fault and battery fault light came on shortly before vehicle died completely.upon replacing battery, vehicle started but battery did not charge and died again while driving causing a stall in traffic without sufficient charge to power hazard flashers necessitating a tow truck to come and remove vehicle.
Fca records indicate that your vehicle vin # [xxx] was included in previous safety recall p54 (nhtsa14v-530) or safety recall r09 (nhtsa 15v-115). My 2011 jeep grand cherokee is now experiencing the issues that are discussed in the safety recall v62 fuel pump relay failure. This safety concern can cause the vehicle to not start due to the fuel pump stoppage, an engine stall while stopped and/or while moving, which can cause the vehicle to crash without prior warning. This is a huge safety concern for my family and i. We have taken the vehicle to the dealership on 3 occasions concerning this issue with the fuel pump relay stoppage with no long term fixes. I have no one else to turn to and asking for your help to resolve this issue. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *cc
The contact owns a 2011 jeep gran cherokee. The contact received notification of nhtsa campaign number: 15v879000 (electrical system , interior lighting ) however, the part to do the repair was unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Part distribution disconnect.
When i left the house for work it started fine and went around the corner to convenience store and when i got back in to leave it wouldn't start. The engine turned over, but wouldn't start.i waited a few minutes, took the key out of the ignition and tried again and it started right up.the same thing happened the following day.it started fine in the morning, drove to work and then it never wouldn't start again.during the day i tried several times.once it did start but it sounded like the accelerator was pushed all the way down (motor revved up) so i just turned it off.had to leave it at work overnight, the following morning went to try and get it home and it started again just fine.i know it's not the battery because it has 100% charge and all the electronics work ie. Windows, locks, radio, lights etc.
My vehicle, periodically, would struggle to start, and got worse over time. However, on nov. 8th it never started, even after repeated attempts. After investigation i discovered that the totally integrated power module (tipm) had a built in fuel pump relay that many other owners complained had failed. So like them i tested the tipm and did discover that the relay had failed, luckily in the open position. I called my local dealership and asked about the 14v-530 recall to add an external relay to fix this issue but i did not find the relay, even though they confirmed it had been completed. This was, luckily, for me only an inconvenient issue, but had it failed while driving the stalled engine could have resulted in damage to my vehicle and/or others and the persons within.
The contact owns a 2011 jeep grand cherokee. While traveling 55 mph the contact noticed a high pitch sound coming from the ventilation system. The vehicle was taken to the dealership where the contact was informed that the vehicle was performing normally. The contact noticed the failure since the vehicle was purchased. The current and failure mileages were 1300.
Stall at highway speeds, repaired at local dealership but issue not related to most recent nhtsa recall number:19v-813 recall date: november 14, 2019.asked to also have the recall repaired but there is currently no remedy for the recall, which can cause stalling.manufacture has failed to come up with a solution for this in a timely manner.
The contact owns a 2011 jeep grand cherokee. The contact received recall notifications for nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic) and nhtsa campaign number: 14v391000 (electrical system). The parts needed to repair the vehicle were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure.
Repair of blown front running light reveled defective electrical socket that was overheating and creates a safety fire hazard. Bulb socket badly burned and needs replacement due to faulty part. This is a 2011 jeep grand cherokee 4x4 overland with only 36,000 miles. Repair mechanic described electrical socket as a level 1 safety hazard.
Vehicle doesn't start until several attempts ..............remote key doesn't unlock until several attempts.
As i was trying to leave work on sept. 10, jeep wouldn't start.it would try for a minute, the whole thing would shake, and then it would turn off.i tried again, jeep started fine and drove home fine.the next morning when i was headed to work, the jeep wouldn't start - same shaking thing, i tried 5 times and it would never come on.started researching online and looks like we've fallen victim to the tipm problem i keep reading about.
Car won't stop. Tipm fuse exploded. Jeep dealer says i won't have a car for2 weeks and jeep won't cover this main stream issue.i found 1200 complaints on the same issue.we want extended warranty or full recall on all jeep grand cherokees.2011 and 2012. People can die if their car shuts off on the highway.i was warned i can die if i drive this jeep by shaver jeep in thousand oaks ca.tipm needs recall and will end up killing jeep owners
Tipm broken causes car to shut off.
The contact owns a 2011 jeep grand cherokee. The contact received a recall notification for nhtsa campaign number: 14v530000 (electrical system) and stated that the part needed to repair the vehicle was unavailable. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign number: 19v813000 (electrical system) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. A dealer was not contacted. The manufacturer was not made aware of the issue. Vin tool confirms parts not available.
Highway driving......vehicle shuts off......no warning......no idiot lights.....no brakes......happened twice......two different chrysler dealers say there is nothing wrong......new york times article says that chrysler is "looking into the problem".....at a high rate of speed i have twice had to muscle the car off the road and drift to a stop in order to apply the brake to restart the engine.....i hope i don't become a statistic.......
The contact owns a 2011 jeep grand cherokee. While driving at 50 mph, the alternator failed and the vehicle stalled. The vehicle was towed to the dealer where it was diagnosed that the alternated failed. The manufacturer was notified of the failure. The failure mileage was 26,700. Ma 10/15/2015
I am just writing to complain that 8 months after recall 19v-813 was released there is still no fix. My wife's car randomly stalls on her and it's not safe. We know have our first child due in september and she's terrified to have to drive her anywhere as her jeep is her only means of transportation.
The fuel pump relay is defective.this has already been recalled but the patch "fix" jeep does does not solve the problem completely and they know this.there is an issue with the computer which does not send correct signal to fuel pump.on start car will not start often because it is not receiving any fuel.i am afraid this cheap "fix" jeep came up with will cause the fuel to go out while driving. The biggest defect with the car is the v-8 hemi cam shaft and lifters.every mechanic i have taken my car too has said that jeep knows it is a problem but will not fix.i was driving 70 mph when my jeep lost power and the check engine light came on and started flashing which with the loss of power cause me to just about have a wreck on the highway.it was a very scary scenario.i took it to my trusted mechanic whofoudn a cylinder 2 misfire & performed a tune up and he said i needed to report the problem to jeep as they are known to have sever problems.the dealer charged me to "diganose" the problem and reported back that the lifters and cam shaft need to be replaced.this has been such a bad problem for jeep the lifters have been on back order multiple times but they will not admit it is a problem.my car has less than 100,000 miles and has been meticulously maintained and now lookin g at rebuilding an engine and jeep will only provide 2 year warranty or the work, which shows they have no trust in the fix and there is a fatal flaw with the v-8 hemi.please force jeep to honor their customers and correct the known mistakes with their engines.
Timp recall, was repaired jan 2015.today vehicle stalled in traffic, completely shut down and lost power steering, while making a left hand turn.i am lucky i was not in an accident.i was able to restart the vehicle.i have made an appointment with the dealer, but since it was repaired previously, not sure what they will do for me. Obviously there is still a problem the recall did not repair.
Car was shut off, locked and parked in motel parking lot.45 minutes later, call was made to room that it had rolled across lot, down a hill and crashed into a tanker truck which was refueling @ a gas station.car was running and in drive.i am doubly sure car had been shut off, placed in park, and locked securely.weather had been extremely hot that day (+100 degrees).
I have owned a 2011 jeep grand cherokee since may of this year. This past week my wife began have trouble getting the jeep started. Yesterday morning, it took her 45 minutes to get the jeep started. She left work around noon to run an errand and ended up stuck in a parking lot in freezing temperatures for over an hour trying to get the vehicle started. Only after i called my insurance company for a tow truck, did the vehicle finally start. She drove it to the dealership where they diagnosed a faulty tipm. The service representative then proceeded to tell me that it would be a $1500 repair.after doing some research and discovering that this is a common issue with this model year i call jeep costumer service yesterday and again today and received the same answer. There is nothing they could do to help. This is unacceptable.
My 2011 jeep grand cherokee finally stoppedon september 2, 2013. I had to have it towed to the nearest jeep dealership. After three weeks of it not wanting to start and leaving me stranded several times i was forced to buy a new battery only for it to do the same thing.today it was diagnosed as having a bad tipm.but that's not the bad part, a tipm is $1200.00 and it is on back order indefinitely!looked it up online today and found hundreds of people waiting for the same tipm part.this item should be recalled by jeep and repairedfor no charge since it also controls the airbags.jeep needs to fix this problem immediately.in the meantime, i, along with several other hundred people, have a 2 year old car that is just sitting at a dealership and we are not able to get fixed.
3 occurrences:1st ) oct 2014 - while making a right turn, my car died in the middle of the turn, lost all power steering and power brakes and came close to hitting another vehicle.2nd) march 2015 - while making a left hand turn, and going about 30 miles/hour, my car died while in the middle of the turn and lost all power steering and power brakes.3rd) june 2015 - while coming to a quick stop my car died and lost all power steering and power brakes.updated 09/15/15*ljupdated 10/30/2017
I parked the car in the garage and heard a noise. After searching the whole car, the fuel pump was stuck on. I turned car on and off thinking it would reset and it did not. I had to pull the fuse to turn off the pump. I took it to the dealer and was told that the tipm was bad and will cost $1500.00 to replace.
Vehicle shut off when in motion at 30 mph on a city street. It was towed to a repair garage, totally dead and unmoveable. It was determined that the alternator went bad and ruined the voltage regulator, then back fed to the battery which began smoking when a jump and carry was hooked up to it.
The contact owns a 2011 jeep grand cherokee. The contact received a notification for nhtsa campaign id number: 14v530000 (electrical system),and stated that the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The tipa is defective and the fuel pump won't turn on, therefore my car is unable to start.i have to pay $1300 to repair this as the car is now out of warranty.i have done research and learning this is an extremely common defect in the jeeps.
The contact owns a 2011 jeep grand cherokee. The contact stated while driving approximately 35 mph, the engine stalled without warning. After several attempts the vehicle restarted. The failure recurred. The vehicle was taken to the dealer. The technician diagnosed that the tipm module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 58,000.
Purchased vehicle 12-15-18. Since then, the vehicle has stalled intermittently (3 times in 2 weeks) at stops without any lights appearing on instrument panel. The first time, i wasn't even aware the engine cut out until i pressed on the accelerator and nothing happened. The vehicle starts back up, but will not go into gear immediately. In one instance, it took about 5 seconds to go into gear. Brought vehicle to dealer where purchased (pauly toyota- crystal lake, il.) who recommended bringing it to a jeep dealership. Brought to crystal lake, il crysler jeep dodge who could not diagnose problem as no faults appeared under test. Fluids were clean, and at proper levels. Was told to drive vehicle until condition reappeared, and it would be reinvestigated.this is similar to other complaints about this vehicle type stalling, except that so far, it has only happened when the vehicle is at a stop in traffic.
Engine turns over but wont start.after doing research online,i believe the problem is the tipm. I heard the engine can shut off at any time.that can be very dangerous.
Jeep gc2011 stalls whiling driving.ongoing since 2012;mechanics have done a lot of service and repair very costly out of my pocket expences but has not fixed the stalling.says it maybe the alternator, throttle or ignition problem. The 2011 model should be included in the chrysler recall #t36 (nhtsa #17v435).
I was having problems starting my 2011 jeep grand cherokee. Sometimes it started and then the engine died which is very dangerous. I took it in to jeep service and they replaced the fuel pump relay in the tipm.
The contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign number: 19v813000 (electrical system). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. While driving and attempting to turn the vehicle to the left, the steering wheel became difficult to turn. In addition, the contact needed to depress the brake pedal with excessive force. The contact placed the vehicle in park and turned off the ignition. When the vehicle was restarted, it resumed normal operation. The failure occurred a total of five times with one of the failures occurring when making a right turn instead. The contact called orr chrysler dodge jeep (located at 900 truman baker dr, searcy, ar 72143, 501-279-3311) where it was determined that because there was no check engine warning indicator illuminated, they would not be able to diagnose the failure. The manufacturer was made aware of the failure and provide case number: 57815893. The contact was informed to have the dealer diagnose the vehicle. The approximate failure mileage was 100,167.
The contact owns a 2011 jeep grand cherokee. While driving 45 mph, the alternator failed and the vehicle stalled without warning. In addition, the battery indicator illuminated without warning. The vehicle was diagnosed as needing a new alternator. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 110,000.
I began having difficulties starting my vehicle about a week ago, the engine would continually turn over without actually starting (push button start). Each time i would have to press the start button multiple times and let the vehicle cycle through multiple failed attempts until the engine would finally start. However, this morning, after cycling through multiple attempts and getting the vehicle to start, the engine shut off while i was driving. After the engine shut off the dashboard read as if it was still running. I was unable to start the vehicle after that and had to push it out of the way (was luckily still in a parking lot).
Was driving and the vehicle stop on the highway, got out of the way from traffic. I tried to start the vehicle but it try to turn over. I let go of the key it was still trying to start by itself. It finally started i drove it home. I tried to start the jeep it just turn over without starting let go of the key it still trying to start on its own. I called the dealer and talked with service dept, service advisor name is [xxx] . He told me to bring it in. I drove itto the dealer on 9/23/14. Got my car back on 9/26/14. I was told it was the tipm, {totally integrated power module}. I got a recall notice from chrysler group, safety recall notice. Chrysler charged me $1,307.48 to replace the tipm. Then i had to take it back to the dealer because there was a recall for the brake booster had it fixed the same time for the tipm. I got home with the vehicle i when to the store got up the street the brakes when to the floor. It frighten the hell out of me. Got that fixed then the brake lights stay on plus no brake lights, looks like i was riding my brakes, had to take it back to the dealer again. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Ii have had multiple drained/dead battery issues with my 2011 jeep grand cherokee, even after installing a new battery in february of 2020,. I believe the root cause of this problem is associated with a faulty tipm which is addressed via fca recall v-62 (ntsha recall 19v-813), for which no remedy has been found by the manufacturer.i am now having to call a tow service for the third time since installing the new battery.when is this recall going to be finalized so that the necessary repairs can be made under warranty?
2011 jeep grand cherokee.consumer states intermittently vehicle will crank and not start and fuel pump signal issues.the dealer traced the problem to a fuel pump relay losing signal at the tipm module.
I purchased my 2011 jeep grand cherokee overland last year from a toyota dealer. Only because no other dealers had one with saddle interior. So far the radiator needed to be replaced because it cracked leaking fluid and recently the push button starter went.is there a recall on the push button starter malfunctioning?
Vehicle power shuts down while driving at highway speed, in any and all driving conditions. No power steering, no power brakes, no power, nothing.there is no warning when power goes out.driver can be stranded in middle of freeway, or off-ramp, or busy intersection.extremely dangerous.worse than gm issue.vehicle cannot be restarted without shifting into park.2011 jeep stall on 70mph freeway requires driver to shift into park before a re-start can be attempted (neutral will not allow rolling start).extreme danger of high-speed rear end collision.well documented issue on web2011 jeep grand cherokee tipm.recall is needed for this safety critical item.http://gotaclassaction.com/chrysler-investigated-over-defective-totally-integrated-power-module-tipm-in-2011-2012-jeep-grand-cherokees-and-dodge-durangos/
The contact owns a 2011 jeep grand cherokee. The contact stated that the push to start failed to start the vehicle without warning. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The vin was unknown. The failure mileage was 60,000.
Recently having issues while trying to start my 2011 jeep gc.the engine will turn over but will not start the electronic throttle control (etc) warning light comes on.this has been happening intermittently and becoming more frequent.in doing research, it seems this is a common problem with this model and the replacement part is not only costly, but on bo for a undisclosed time frame.
The contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign number: 19v813000 (electrical system) however, the part to do the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and informed the contact that part was not available for the repair and provided a case number. The contact had not experienced a failure. Vin tool confirms parts not available.
The contact owns a 2011 jeep grand cherokee. The contact stated while driving, he was unable to read the speedometer due to a glare from the sun. The vehicle was taken to the dealer for diagnosis and the contact was advised that the vehicle was manufactured with the glass on the speedometer set at the wrong angle.the dealer was unable to rectify the problem stating it was a design flaw. The manufacturer was notified but offered no assistance. The vehicle had not been repaired. Updated 07/10/12*lj
2011 jeep grand cherokee, customer states battery dead. Having to jump start.also checkforleak.. Updated 6/23/2015
2011 jeep grand cherokee laredo. Consumer writes seeking reimbursements for repairs done related to safety recalls. *ldthe consumer referenced safety recall p60/ nhtsa 14v-634 as the cause of the vehicle's failure. The dealer declined to reimburse the consumer for the repairs. The manufacturer was notified.
The contact owns a 2011 jeep grand cherokee. The contact stated that smoke appeared under the hood of the vehicle. The vehicle was taken to the dealer and it was determined that the alternator needed to be replaced. The vehicle was not repaired. The failure mileage was 46,000.
The contact owns a 2011 jeep grand cherokee. The contact stated that the vehicle failed to start. The vehicle was towed to a dealer and the battery was replaced. The failure recurred intermittently and the vehicle shut off while driving approximately 40 mph. The contact stated that the vehicle was repaired under nhtsa campaign number: 14v530000 (electrical system); however, the remedy failed to repair the issue. The vehicle was taken to a dealer. The technician diagnosed that the alternator needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 39,000.
The contact owns a 2011 jeep grand cherokee. While driving approximately 35 mph, smoke was seen under the hood of the vehicle. In addition, the check battery sensor illuminated and the vehicle suddenly stalled in the driveway. The contact was able to remove the battery cable. The vehicle was then towed to the local dealer (cross chrysler, 1501 gardiner ln, louisville ky) where it was diagnosed that the alternator failed and damaged the pcm. The manufacturer was notified of the failure and informed the contact that the vehicle was not included in nhtsa campaign number: 17v435000 (electrical system). The contact indicated that the vehicle experienced the same failure listed in the recall. The failure mileage was 136,517.
The contact owns a 2011 jeep grand cherokee. The contact stated that while driving about 30 mph, the steering wheel became difficult to maneuver, however she was able to make a left turn off of the roadway.the contact stated as she was making the turn, smoke was seen coming from the front of the vehicle as it stalled. The contact stated that a lightening bolt (electronic throttle control) warning light was displayed on the instrumental panel. The contact's companion opened the hood and noticed that the alternator was on fire and burnt out completely. The fire extinguished when the hood was opened. The vehicle was towed to the river oaks chrysler jeep dodge ram (4807 kirby dr, houston, tx 77098) where it was stated that there was no recall. The manufacturer was made aware of the failure and referred the contact to nhtsa. The vehicle was not repaired. The contact researched the failure on-line and found nhtsa campaign number: 17v43500 (electrical system) however, her vehicle was not included in the recall. The failure mileage was approximately 100,000.
The contact owns a 2011 jeep grand cherokee. Wile driving 15 mph, the vehicle stalled and restarted and there was an abnormal burning odor coming from the vehicle. In addition, the low voltage indicator illuminated. The contact called elk grove dodge chrysler jeep (8575 laguna grove dr, elk grove, ca 95757, (916) 405-2600) and informed them of the failure. The vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic who stated that the alternator needed to be replaced. The manufacturer was not contacted. The failure mileage was 136,000.
The contact owns a 2011 jeep grand cherokee. While driving 55 mph, the vehicle stalled and the battery indicator illuminated. The vehicle was towed to sea view auto jeep (810 state route 35, ocean, nj 07712) where it was diagnosed that the alternator and switch needed to be replaced. The vehicle was repaired. The manufacturer was notified of the issue and informed the contact that the vehicle was not included in a recall. The failure mileage was approximately 62,636.
The contact owns a 2011 jeep grand cherokee. While driving 55 mph in the far left lane, the vehicle began to shake violently while everything in the vehicle malfunctioned and stalled. The contact had to coast the vehicle over to the shoulder where it crashed into a ditch. There was smoke coming from the alternator and the battery warning light illuminated. The air bags did not deploy. The contact sustained no injuries. There was no one else involved in the crash. No police report was filed.the contact called tempe chrysler jeep (7975 s autoplex loop, tempe, az 85284 (480) 496-4000) where the contact was denied diagnosis and repairs. The contact mentioned that nhtsa campaign number: 17v435000 electrical system) was related to the failure but year vehicle was not included. The manufacturer was not made aware of the failure. The contact mentioned that there was a recall the failure mileage was 80,100. *dt
The contact owns a 2011 jeep grand cherokee. While stationary, the alternator overheated and the battery caught fire. The contact stated that smoke appeared under the hood. In addition, the pcm had to be replaced. The fire extinguished on its own. The vehicle was repaired. The manufacturer was made aware of the fire. The failure mileage was 50,800. Updated 03/16/17*lj
2011 jeep grand cherokee. Consumer writes in regards to alternator safety recall.the consumer stated the vehicle is experiencing the same failure that the alternator safety covers in the model year 2012 vehicle but, the recall was not extended to themodel year 2011. The vehicle was repaired.
The contact owns a 2011 jeep grand cherokee. When attempting to start the vehicle, it stalled without warning. The contact mentioned that the anti-theft system warning lamp illuminated. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 70,000.
I have a 2011 jeep grand cherokee, and was experiencing the same cold start issuesi drove it for about another 2 weeks and on one trip i drove about an hour out of town and had to run into a bank. When i got back in my car i started it and died right in the middle of the driveway i was exiting. Took 30 minutes for it to restart. The paperwork says they replaced the win (wireless ignition node). 11 days in the shop. The next morning i went out to go to work and the car would not start. Called dealership told me to bring it back up. I did the next day, this time getting a dodge dart from the rental company 8 days in the shop when i received a call that it was ready, this time they replaced the ignition module and gave me a new remote key. The next day aug 8th went to go to work and the car wouldn't start. Half hour later got the car started and back to dealership, this time i received a nissan versa rental. They have had it ever since 14 days and counting. I talk to service department on thursday august 15th. And they told me they got it not to start and that it was the fuel injectors, i interjected and told him about this forum and to check the tipm and they just released 2000 from the factory on the 13th. Said he would speak with technician and get back to me. Called me friday and said they were replacing the tipm and he would have a better idea on a time frame by the middle of this week. I called today and they are telling me that its back ordered to sept. Not giving me any specifics of when in sept. The service manager gave me chrysler number to call and complain.this is a serious issue with many individuals effected it needs to be looked into as a recall issue. What happens if the company in mexico who makes the part goes out of business. This is wrong especially for a taxpayers bailout company..
Car made grinding sound when starting.wouldn't start.tipm failed causing fuel pump to burn out .also had to replace ignition switch.
The contact owns a 2011 jeep grand cherokee. The contact stated that at engine start-up. The check engine warning light illuminated, causing the vehicle to hesitate to start. The failure was experienced numerous times. The vehicle was taken to the dealer numerous for the failure and a diagnostic was performed that was unable to locate a failure. The dealer replaced the starter cylinder however, the failure was not corrected. The check engine warning light continued to illuminate and flash sporadically.the failure mileage was 16,000 and the current mileage was 25,000. Updated 12/06/12*ljthe dealer replaced the cam sensor, fuel pump, cylinder head and ignition switch. The replacement of the fuel pump, did not resolve the issue. Updated 12/06/12
The contact owns a 2011 jeep grand cherokee. The contact stated that upon inspection, the starter would not engage without warning. The contact also mentioned that when the fuel tank was below half full, the vehicle would not start. The vehicle was taken to a dealer where the technician stated that the starter and the auxiliary starter needed to be replaced. The vehicle was not repaired. The manufacturer was notified. The failure mileage was 18,000.
2011 jeep grand cherokee. Consumer writes in regards to a notice for a brake booster recall. *tgwthe consumer has been waiting almost two months for the brake booster recall, to be rectified. The dealer informed him, the parts were not available. The consumer referenced recall numbers 14v154000 and 14v391000.
The contact owned a 2011 jeep grand cherokee. While driving at a low speed, the contact noticed smoke emitting from the headliner. The fire department extinguished the fire and filed a report. The vehicle was towed to an independent mechanic who stated that the wiring harness in the sun visor caused the fire. The vehicle was included in nhtsa campaign number: 15v879000 (electrical system, interior lighting). The manufacturer was notified of the failure. The vehicle was destroyed. The vin was not available. The approximate failure mileage was 100,000.
About 6 months ago, my engined began stalling while driving without any warning.finally my car would not start up and required towing.throughout this time, abnormal noises could be heard from the starter.the dealer tried to repair it by replacing the chrysler jeep tafn kit and charged me $1,361 for the service.but the car was still not repaired and working properly since it continued stalling while driving particularly on the highway, not accelerating, showing the electronic stabilizer light going on along with no power, and emitting screeching noises when turned on.again i took the car to the same dealer and the mechanic claimed that it "might be cam sensor" and charged me again ($324) for a repair service that had no impact except to make the situation worse.so the car is still not repaired or functioning and continues to exhibit the same problems describe above.in november of this year, i received a recall (p54) notice from chrysler about a fuel pump relay problem that described the problems i have been having with my car which led me to believe that the dealership could make the necessary repairs; but you can see, this did not happen.in its recall message, chrysler recommended that i contact you if my dealer has failed or has been unable to remedy this defect without charge. My complaint is two fold: the defect has not been remedied and the dealer keeps charging me for each service repair visit.*dt
Being parket, when the vehicle is turned on it starts but after 1.5 seconds it goes out. Sometimes it does this 2, 3 and up to 4 times on occasions, before staying on and being able to it walking ...
We were driving last saturday, we were driving onto a busy main street the car was in motion, another made a illegal move and swireved into our vehicle, we honked but the horn wouldn't work. We stopped the vehicle. The other driver apologized with a wave of their hand. We started to drive again, trying to use the horn with no success. About 15 later the horn started to sound. The horn has stopped and started. This vehicle has had numerous recalls.
My car will stall and then accelerate very quickly. If i am driving and trying to accelerate my car will stall almost cutting off.this usually happens arounda speed of 25/30 mile per hour.i alsoexperienced deceleration while driving on the highway at 60/65 mph.this is very scary.also when i am in reverse my transmission makes a knocking sound. My engine light constantly comes on. Heat vapors comes from the hood of the car.
This vehculo has stalled repeatedly. Two tipim-7 have been replaced. One covered when i did not own the car, one when i did to over 1,200 in fees. Then it repeatedly happens again and i get it serviced again and they try to say that it was a relay fuel switch. All work has been done by a supposedly relyiable jeep dealership. Again it is happenening. I have all paperwork and video and at 60 yrs old i have a conscious and would not be able to sell or trade in knowing this. All of my adult friends have witnessed this in my vehcal and also have recorded. Ridiculous. I have owned jeeps proudly my entire life. Will never again , and i tell all the problems with this not being stood behind with chrysler. I've instructed when i do get broadsided to tell my story and show the videos. Again i will ask if you'd like me to forward them on. This is a fatality ready to happen for myself. It is always in motion and always at a turn firstand then when stopping at stop signs. It is very unsafe! it has been since november of 2014 and up until today as well.4.5 years! please i beg you to call me!
Transmission shifted into 4 wheel drive (4wd) low, suddenly, accompanied by a clunk and change in vehicle speed from downshifting.lights came one in the dash indicating loss of traction control and 4wd service needed.this event continued to happen sporadically while driving until we made it back to the dealership.since downshifting into 4wd low occurred while driving at normal roadway operating speeds (approximately 20-40 mph) it certainly felt like a safety issue, compounded by the fact that traction control was lost as a result.once back at the dealership, the service department found that the transfer case had an internal failure.the vehicle was in the shop for about 3 weeks and while the transfer case was replaced under warranty.due to this negative experience with the vehicle we no longer felt safe driving it, and ended up trading it in for another vehicle just a few weeks after getting it back from the shop.
This is the worse vehicle i have ever bought! never again! i been stranded several times. As soon as i get a jump and bring it to have it checked the mechanic states nothing is wrong with the alternator or the battery. No codes pop up as anythingis wrong. I've been in a life threatening situation where my car stalled while i was driving on a main road. The only way i could get the car to work was to turn it off and start it again. Then it was fine. I called the dealership and they said they haven't heard of anything as far as recalls. That has happened at least 3 times. Another problem that i have experienced was the car accelerating on its on. I called the dealership and they were not concerned.and another problem is my passenger side window all of a sudden would get stuck. Ive had problems from day one and the dealership acts like it is no concern. As i read majority of complain is falling to electrical problems, especially with the tipm but nothing is getting done about it. I constantly check this site to see if the government is going to protect the consumers by forcing more recalls on electrical or tipm boards, but they are not doing anything about it. What is it going to take, many lives taken away over it????
While in motion and stationary the vehicle with have power surges through the electrical system.while stationary the tailgate will open on its own and the horn will randomly start blowing.while in motion and stationary the vehicle will blow headlamps and tail lamps.the wires in the head and tail lamps have caught on fire and have melted the wires.yesterday the rear drivers side tail lamp caught on fire and burned the casing and wires. The vehicle will randomly stall and sometimes won't start.
This is the second time that the alternator shorted out seized and killed battery within 9 months, so battery completely dies - first time couldn't even jump start so had to tow, second time i left it connected to jump starter wires for 8 minutes and the car started and took it to dealership. First time it happened in nov 2013 and now again in october 2014. Central avenue chrysler jeep dealership doesn't know why this is happening, as it shouldn't. I had to pay for the replacement twice now, $400 first time and $500 second time.
While driving the vehicle stopped dead. It would not restart. Had it towed to local dealer. The tipm (total integrated power module) and both fuel pumps were out!part was back ordered for a month.i was without my vehicle almost 4 weeks.drove it two days on a trip and the constant velocity joint went out!
When driving on a highway (temps 3 to 7 above zero) air suspension caused vehicle to lower to lowest ride which intern caused vehicle to slide and bounce uncontrollably on highway, air suspension stops working without notice. Happens several times a year in cold temps.
When i start my jeepit turns over then immediately stalls out . This happens every single time i start my jeep.that is several times a day . I believe it is the tipm. Has been going on for months i called up the jeep dealership and they said there was no recall on it.
When traveling long distance or at high speed the check engine light comes on and traction control locks itself off and won't let it accelerate until you turn the car off then back on. Has done it multiple times now after replacing the camshaft sensor each time
Traveling at about 68 mph with speed control engaged, after about 30 minutes i noticed a declining vehicle speed & stability control warning light illuminated.after unsuccessfully trying to re engage speed control, i pulled off the highway.i depressed the dash board stability controlbutton several times and the stability control light was still on.i turned off the vehicle and restarted & the stability control light was off.we resumed our trip using speed control with further incident.this has occurred several times since, but only with speed control engaged.on a recent trip after about 30 minutes @ 65 - 70 mph with speed control engaged the same issue occurred again under the same circumstances and same corrective action taken.i then continued for about 2 hours at the same speed without speed control and further incident.since then a technician has attempted to resolve the issue without results.it is an intermittent issue will be unable to resolve until a full failure of the issue.
The contact owns a 2011 jeep grand cherokee. The contact stated that while driving at 60 mph, the vehicle shifted into fourth gear independently and stalled after an inclined hill with check engine warning light illuminated. The vehicle was unable to restart. The vehicle was towed to a dealer where it was diagnosed that the transmission control module failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and stated a case has been assigned however it was not guaranteed due to the vehicle was out of the 36 month warranty. The approximate failure mileage was 90,000.
In october 2018 we had a frontend collision on the highway with a deer.since then the air suspension ride has not worked properly.it has been in for major repairs numerous times.the dodge dealer sends us home hoping that they guessed the problem correctly.to no avail.the problem returns.we call the hotline and play phone tag with a representative.
Vehicle had a misfire in cylinder #3. Took to jeep dealership to diagnose and they found a rounded camshaft and bad lifters. Vehicle has 104,000 on it and i inquired as to options. #1 - $4,600 repair (min if they do not find anything else) and they were having issues getting lifters due to back order#2 - replace engine, quoted $8,600 and once again was unsure the timing as no long or short blocks were available. Inquired as to what could have caused this and was told that there is nothing, as the owner, i could've done. That sometimes this just happens and if it was closer in years to the end of warranty they would cover, however since it is 7 years old there is nothing they can do.find it surprising and unacceptable that with a little research you can find that the 5.7 hemi has numerous complaints about rounded camshafts due to bad lifters. Further acknowledged by the dealership when they were commenting on how hard it was to obtain the necessary parts to repair.
Driving home from work on a friday afternoon, while making a turn in residential area, the engine cut off and the steering locked up.the radio, instrument panel and a/c were all still on, so did not immediately realize the engine was off.was able to restart after putting vehicle into park. Fortunately, no other vehicles were behind me or could have been worse. Dealer not able to find what was wrong since they could not replicate it, so was not able to repair problem.has not recurred, but now very scary driving, not knowing if it will happen again.
The contact owns a 2011 jeep grand cherokee. While driving approximately 65 mph, the vehicle stalled and had to be coasted to the road shoulder. After approximately four attempts, the vehicle restarted normally. The vehicle stalled three other times before arriving at the contact's residence. The vehicle was not taken to an independent mechanic or a dealer for diagnostic testing. The manufacturer was not made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 115,115.
I bought my 2011 jeep grand cherokee, brand new... Literally 0 miles on it. Beginning at just shy of 36,000 miles it began to intermittently have cranking and starting issues. Every time i would take it to the service center at the dealership, they could never get the problem to "replicate." after several diagnostic tests costing $104.86 each, they found nothing. When the vehicle reached 38,902 miles, and after the problem became more recurrent the dealership had me to replace my key fob battery and update the software in my pcm & wcm. ($170.00) the problem didn't subside, and i was left to deal with the problem which occurred at most inopportune times, but only intermittently... Until yesterday. After approximately a dozen+ attempts to get the jeep to crank and start, i took to youtube (http://youtu.be/27xkm0faiwi) where i found that i was not alone. Not only am i not alone, i now realize what a systemic problem this is and that jeep/ chrysler/ dodge must certainly be aware of it. I took my jeep into my local tampa, fl. Dealer today fully expecting to get the run-around, and for the first time they didn't disappoint... Just as suspected they passed the buck. They charged me another $104.86 for a "diagnostic test" (which i already had informed them of what they'd find)! they then quickly handed me a repair quote of $1,300+ tax. I called chrysler's customer assistance center (1-800-992-1997) and i spoke with a representative who basically after a 30 minute conversation of explaining my situation stated that if i would have caught the undiagnosed issue at 36,000 miles and while it was under warranty, it'd would have been covered. So essentially all that could be done was for me to leave my jeep with them for who knows how long and pay the assessed fee. She then added that i could file a complaint with the n.h.t.s.a (1-888-327-4236) to which i did.
While driving and coming to to a stop the engine suddenlyturns offthen must be put into park to restart. I have only owned the car about a month and it has happened twice.
Purchased vehicle 12-15-18. Since then, the vehicle has stalled intermittently (3 times in 2 weeks) at stops without any lights appearing on instrument panel. The first time, i wasn't even aware the engine cut out until i pressed on the accelerator and nothing happened. The vehicle starts back up, but will not go into gear immediately. In one instance, it took about 5 seconds to go into gear. Brought vehicle to dealer where purchased (pauly toyota- crystal lake, il.) who recommended bringing it to a jeep dealership. Brought to crystal lake, il crysler jeep dodge who could not diagnose problem as no faults appeared under test. Fluids were clean, and at proper levels. Was told to drive vehicle until condition reappeared, and it would be reinvestigated.this is similar to other complaints about this vehicle type stalling, except that so far, it has only happened when the vehicle is at a stop in traffic.
The contact owns a 2011 jeep grand cherokee 4x4. The contact stated that while driving at 40 mph, white smoke began to emit from the engine as the battery light illuminated. After some time, the contact was able to restart the vehicle and drive it to eastchester chrysler jeep dodge ram (4007 boston rd, the bronx, ny 10466). The dealer initially diagnosed the vehicle with a defective water pump and thermostat. Seeking a second opinion, the contact was then able to drive the vehicle to a nearby independent mechanic who then diagnosed the vehicle with a defective alternator. The alternator was repaired by the mechanic. The failure mileage was approximately 115,000. Upon investigation, the contact also discovered that her vehicle had been placed under nhtsa campaign number :19v813000(electrical system) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair.the manufacturer had not been notified of the recall. The contact had not experienced a failure. Vin tool confirms that parts not available.
My 2011 jeep grand cherokee overland v8 hemi stalls while slowing down to turn onto another road, or going from highway speeds to exiting a ramp. It's been occurring for several years. I've already had the fuel pump relay recall fixed twice, and my jeep still stalls out almost on a daily basis. It turns out chrysler issued a recall (t36) for 2012-2014 jeeps with alternator issues; however the information i have read on the recall sounds a lot like what is happening to my jeep. 2011 jeep gc overland should be included in this recall.
The vehicle stalled while driving on ny highway going approximately 45 mph.i panicked since i had my kids in the vehicle. But the worst thing is that it took me around 30 minutes to start the vehicle after the fact. We were stuck in the middle of the highway blocking traffic. Ever since then, i have been having issues with starting engine. It will take me about 15-30 minutes to start this, took the vehicle to a dealership and i was advised that the battery was bad.we have owned other brands but, this is mere 3 year old vehicle! replaced the battery but, was having same issues for about a month. I was hoping it will go away until a couple of days ago i was unsuccessful in starting the engine!i had to miss work and have the vehicle towed to a dealership. As soon as i described the issues, a service manager told me that its "tipm" and they are back ordered for 5-6 weeks. I just can not afford to commute without a vehicle and certainly do not want repeat with my family in the vehicle. I am still waiting to hear back from the dealership. Did chrysler recall 2011 grand cherokee 4x4? i have 6 more months until the lease ends and don't know what to do.i certainly wouldn't want to pay for anything on the vehicle since this is manufacturer's problems.please advise
The contact owns a 2011 jeep grand cherokee. The contact stated that the vehicle stalled without warning as soon as the engine was started. The vehicle was taken to the dealer for diagnosis where it was stated that the integrated power module needed to be replaced. The vehicle was not repaired and the manufacturer was notified. The approximate failure mileage was 45,000.
The contact owns a 2011 jeep grand cherokee. While driving 45 mph, the vehicle stalled without warning. The contact had to place the vehicle in the park position and turn off and restart the vehicle in order for it to resume normal operation. The failure only occurred when the vehicle came to a complete stop. The dealer was not contacted. The failure was experienced several times. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and informed the contact that the vin was not included in a recall. The failure mileage was approximately 130,000.
I was out driving from the grocery store and i was pressing on the breaks to turn a curve the vehicle speeded up.i was originally going25 mph and started to slow up because i was approaching a curve but instead of it slowing down it sped up to 35mph while going around a curve.thank god no one else was on the road at that time.two weeks later my husband stated that when he was driving the vehicle the same exact then happened to him.at that time we took the vehicle back to gilman chrysler and jeep in houston tx where we purchased the vehicle from (8/10/14).they claim they tested the vehicle and found nothing wrong with it.my husband and i kept explaining to the service guy that something is wrong with the vehicle and we don't want to get into an accident for an issue that can be resolved.the service guy stated that they did all they could but they will keep our information on file.i am very upset with this situation.my husband and i have three children in which are in this vehicle all the time.there have been several recalls on this vehicle and none of which have been repaired because gilman chrysler would state they don't have the part or they don't see a recall at this time.i want something to be done about this now before something terrible happens.i will not let this situation go.i will continue to fight for a resolution until someone resolves it.please contact me immediately about this situation as this is the only vehicle that we have.
Engine shut off while decelerating from 40mph at aprox. 15mph while coming to a stop sign. This has happened as recently as last month. All instruments, radio etc. Remained powered. No warning lights. Dealer can't seem to identify issue. Previous recall for fuel relay was completed in 2014. Previous nhtsa id number: 10783730
My vehicle is having trouble starting and my fuel pump continues to pump after the vehicle is off which is killing my battery. I've only had the car for a year and its only two years old.
The contact owns a 2011 jeep grand cherokee. While driving approximately 25 mph exiting a highway, the vehicle stalled and the fcw warning indicator illuminated. The contact shifted into park and the vehicle restarted normally. The failure recurred approximately fifteen times when driving and attempting to slow down. The vehicle was taken to the dealer and they were not able to duplicate the failure. The vehicle was at the dealer for two weeks. The manufacturer headquarters telephoned the contact to pick up the vehicle, mentioned that a recording device was installed, and advised the contact to continue driving so theerror could be recorded. The vehicle was not repaired. The approximate failure mileage was 85,000.
The contact owns a 2011 jeep grand cherokee. The contact stated that while driving approximately 50 mph the vehicle stalled. The vehicle was taken to the dealer for diagnosis. The technician stated that the engine module would have to be replaced. The manufacturer was not made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 59,600.
While accelerating to merge onto the highway, the check engine light came on and i could not accelerate above approximately 45 mph or 3000 rpms.i let off the gas thinking the jeep would slow, but it didn't slow down.i was able to decelerate by braking (obviously).however, i was still unable to go faster than approximately 45 mph or 3000 rpms. I took it into the shop twice before because the check engine light came on, and i was told the oil pump was stuck on low (?)this has been an ongoing issue for the past four months.there has always been something wrong with this vehicle despite regular service maintenance visits.
I had the tipm fuel pump relay bypass "fix" done last fall after failing to start a number of times.it has been recalled since i had the repair done.i am now experiencing the exact same problem.it fails to start a few times each week, eventually starting after several attempts. I've taken my vehicle to a local dealership a number of times and they can't find anything wrong (no error codes).this is an intermittent starting issue and apparently difficult to diagnose.it's almost certainly related to the tipm.i continue to pay diagnostic charges since no "codes" are registering anywhere. ($150.00)until they get a "error code", they claimthere's nothing they can do and it's not covered by my extended warranty.the internet is full of similar complaints for this make and model year.i just want my car to start and run well!
The contact owns a 2011 jeep grand cherokee. The contact stated that the vehicle stalled several times without warning. The dealer was notified of the failure several times and indicated that the part was not available to repair the vehicle. The vehicle was not diagnosed and repaired. The manufacturer was notified of the failure. The approximate failure mileage was 55,900.
The contact owns a 2011 jeep grand cherokee. While driving at unknown speeds, the headlights, windshield wipers, and instrument panel illuminated. The check engine warning indicator also illuminated. The vehicle was taken to a dealer, but was not diagnosed or repaired. The vehicle was still at the dealer. The manufacturer was not made aware of the failure. The vin and failure mileage were unknown.
The contact owns a 2011 jeep grand cherokee. When the vehicle pulled out of the driveway at 5 mph, it stalled and rolled into the middle of the road. The contact stopped the vehicle and had to shift through all gears to restart the vehicle. The contact called gengras chrysler dodge (460 connecticut blvd, east hartford ct, 06108 860-956-5083) and was informed that the vin was not included in a recall. The vehicle was not diagnosed or repaired. The vehicle was included in nhtsa campaign number: 17v572000 (service brakes, service brakes, hydraulic). The manufacturer was not made aware of the failure. The failure mileage was 104,000.
On the weekend of 6/9/12, my vehicle began giving starting problems and shutting down while driving. The dealerships service department was closed so i had to wait until monday 6/11/12. I made several attempts on that day to have the vehicle checked out but the service department kept giving me a run around. The vehicle spent the night at the dealership and was checked the following day. I received a call that my vehicle is ready and was informed that a flash was done and a new computer had to be ordered that's why the check engine light is on. Left the dealership and the vehicle shut off once again while driving and when i attempted to restart it was giving the hard start once again. On 6/16/12 the vehicle was fully un-operational and had to be towed to the dealership. It sat there until the part arrived and was installed. On6/21/12 i picked it up once again it's suppose to be working great because the computer was replaced. Less than an hour later it did not want to start again. I carried it back down on 6/22/12 and on the way there the vehicle shut down. Later that day found out another part had to be ordered. 6/29/12 my vehicle was ready again and said to be working great and it was because the hard start problem was fixed but the shutting down was not fixed because it occurred once again on 7/1/13 and has been happening constantly for over a year.
Takata recalli just purchased my jeep back in june and can view the service history.this complaint in particular has to do with extended crank.my jeep takes awhile to start.i see that there was a fuel pump relay recall.i see in my service history that my jeep had this part replaced: 02/02/2015 78,423 mi at jt's chrysler jeep dodge fiat.again, according to the symptom/conditions, i am still experiencing the same issue, and would like this fixed as soon as possible because of safety concerns.i am experiencing or have a symptom/condition of a clunk and/or bump felt through the steering wheel under moderate braking or driving over rough roads (19-003-14) part to fix known issue is (ar) 05057539ad shaft, steering column intermediate.i would like this fixed as soon as possible because of safety concerns.i am experiencing a symptom/condition of a powertrain issue.when accelerating,i feel the transmission slipping and the engine makes very noisy and abrupt vibrations.all lubricant is new.i would like this fixed as soon as possible because of safety concerns.my window washing feature does not spew fluid onto front windows, however, will spew liquid on rear window.i would like this fixed as soon as possible because of safety concerns.
The contact owns a 2011 jeep grand cherokee. The contact stated that while driving at an undisclosed speed, the vehicle stalled without warning. The contact stated that the vehicle stalled multiple times on different occasions. The vehicle was taken to forest lake chrysler dodge jeep & ram located at 321 19th st sw, forest lake, mn 55025, but was not diagnosed. The vehicle was rejected to be serviced due to the part not available for the repair. The contact also stated that the vehicle was previously repaired at an independent mechanic for the stalling however, the failure recurred. The contact received notification of nhtsa campaign number: 19v813000 (electrical system) however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 120,000. Vin tool confirms parts not available.
Jeep gc2011 stalls whiling driving.ongoing since 2012;mechanics have done a lot of service and repair very costly out of my pocket expences but has not fixed the stalling.says it maybe the alternator, throttle or ignition problem. The 2011 model should be included in the chrysler recall #t36 (nhtsa #17v435).
Engine sometimes stops running completely while driving at low and at highway speed.it happens when the accelerator is released.it is then necessary to stop;re-start, with no problem, and continue on. Has happened 4 times in last 3 months.jeep is now at landmark jeep, springfield, il for on road testing with chrysler copilot computer installed.
Engine shuts off with no warning while driving.power steering and brakes are lost.no service lights or loss of power to other items (ex: radio) and no error messages can be found by jeep dealership service tech.this has happened 3 times most recently 4-4-17.
The contact owns a 2011 jeep grand cherokee. While driving 50 mph, the engine stalled without warning. After several attempts, the vehicle restarted. The vehicle was taken to an independent mechanic where it was diagnosed that the fuel pump relay and the brake booster needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 102,000. Updated 11/19/15*lj
The contact owns a 2011 jeep grand cherokee. The contact stated that while driving at various speeds, the vehicle stalled intermittently. The contact stated that recall nhtsa campaign number: 14v530000 (electrical system) had exceeded a reasonable amount of time. The dealer stated the remedy was under development and parts were not available. The manufacturer was notified of the failure. The failure mileage was 46,000.
The contact owns a 2011 jeep grand cherokee. The contact was driving approximately 60 mph when the vehicle stalled. The vehicle was taken to the dealer for diagnosis but was not repaired. The technician stated that because the check engine lamp was not illuminated, the vehicle could not be diagnosed. The manufacturer was not made aware of the failure. The approximate failure mileage was 15,000.
Lifter seized in #3 cylinder causing cam failure while driving
Engine stalled out at 40 mph upon entering a right turn exit ramp.no power steering or brakes were available until i was able to stop the vehicle and restart engine. Concerned if airbags would deploy if engine was off and vehicle in motion.
I was driving down the highway at 60mph when i let off the gas and hot the brakes to slow down for a corner the engine shut down and i lost breaks and steering. I was able to muscle the steering through the corner and coasted to a stop. I put the jeep in park, got the break pedal and started the vehicle back up. Everything seemed to work again. When i lost the engine, breaks and steering nothing else was effected. I still had lights, radio and gauges. But, no warning lights or codes came on.
Vehicle does not crank, cranks but suddenly loses power, shutsoff losing power brakes, power steering and control.
The contact owns a 2011 jeep grand cherokee. The contact stated that he depressed the start button, but the vehicle failed to start. He had to depress the button several times before it would respond. The vehicle was taken to a dealer for diagnosis where the contact was informed that the total integrated power module would need to be replaced. The vehicle had not been repaired. The failure and current mileage was 59,000.
Engine shuts off intermittently while driving at different speeds
My vehicle is having issues starting/stalling, and sounds like the water pump and/or alternator is failing.i went to the dealership and they said this is all tied to p54/nhtsa 14v-530.the tipm parts are not available to fix this issue, and have not been available since i received the first recall notice back in october 2014. The dealership said the parts are not going to be available for weeks, possibly months. I called jeep/chrysler and they also said that is the cause of my problems and they have no date that recall replacement/correction parts will be available. I asked them what i should do since i'm driving a vehicle that doesn't want to start (takes multiple attempts), that stalls out, and that other components under the hood are being affected. They said they will not cover any towing, or rental costs, and had no guidance on what to do besides "good luck". This is a serious issue, i can become stranded, the car could stall (potentially while driving and this car is always on highway high speed driving), and i now have other parts under the hood that this issue is taxing (alternator, battery, water pump, and i could only imagine what else). What am i supposed to do that i'm forced to drive a vehicle with a recall that is not safe to drive? i can't even pay to get this fixed, there is no solution at this time.i don't understand how the vehicle is not recalled entirely and taken off the road, or that if people are experiencing this issue there is no recourse.no free towing, no rental cars ready, no ability to trade in or buy a new vehicle. Nothing.i'm not sure what to do next, get a lawyer? contact bbb? please let me know as i don't see how this is legal, i'm being forced to drive a vehicle with a manufacturing defect that is dangerous. Thank you[xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The contact owns a 2011 jeep grand cherokee. While driving approximately 50 mph, the vehicle stalled and the steering column seized. The vehicle was able to restart. The failure recurred on six different occasions. The vehicle was taken to a dealer, where it was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 76,000.
1. The vehicles head has to be replaced due to bad valves at only 59,000 miles.2. The front right turn signal stopped working, and is burning the bulb socket and headlight housing. It was determined by an independent mechanic that the tipm module is going bad causing shorts, and other electrical issues. (the dealer claims it is a burned bulb socket, but we tested the socket, and entire system and found the true problem)3. The horn stops working randomly, and sometimes when it does work its only the high tone. This problem is also traced back to a faulty tipm module.
The remote start on the jeep starts but does not run. I was told the tipm was bad in it and cuts off fuel to the jeep and also causes the ar bags not to work, also controls alot of other electrical parts on the jeep. I feel jeep should have already had a recall on this part as they know there are numerous problems anad they are putting people in danger while driving. I undertand there are so many bad they are on back order for "several months". This is not fair to the consumer to be placed in this kind of danger, nor not be able to get the part for over several months.
The car randomly won't start. It has full power but does not crank. Many owners with various years of jeeps have had this issue and the dealer often can't identify the problem partly because the car starts after it has been towed. Many owners end up spending $1000's on repairs and tows only to have it continue. It's very dangerous because you never know when or where it will happen. I just had mine towed to the dealer for the fourth time and have been told that i will need to start replacing parts if the car doesn't produce a diagnostic code.
Vehicle's engine stalls unexpectedly while driving. The car was bought in 2018 and the engine stalled for the first time in february 2019. The engine stalled again in june 2020 and twice infebruary 2021. The engine stalls while driving usually while making a right turn. I was in danger because the car suddenly went dead with cars behind me. I could have easily been rear-ended in all of those instances. Recall was performed, but engine stalled again about two weeks after the fuel pump relay was replaced. The engine stalling while driving causes the car to stop suddenly, and it can result in injuries, car accident, loss of life and or property damage. Lester glenn dealership is where i bought the car from and they were the ones who replaced the fuel pump relay. They had the car for two months after i brought it in when the engine stalled again after the fuel pump relay was replaced. Chrysler was contacted and they closed the case due to the dealership telling them that they cannot reciprocate the issue.
There is a crack in the housing which is a big recall problem in jeeps. But not the 2011. Obviously it is a problem with the 2011. It will cost us alot of money to get it fixed when i am positive that it should be covered like the other yrs. A jeep is a jeep. There was no accident. We are not young people that don't take care of their cars. We are elderly and drive responsibly. Oil just blows out of the crack when you start the engine.
While driving 2011 jeep grand cherokee with children in car, the jeep just stalls out on me and i lose control of the steering. It has happened most times when i am making left and right turns.
The contact owns a 2011 jeep grand cherokee. The contact stated that the front driver and passenger side windows randomly lowered without warning. The contact had to use theelectronic function to wind the windows up each time the failure occurred. The cruise control failed to engage and disengage, which caused the contact to have to turn off and restart the vehicle. The service engine light illuminated when the cruise control failure occurred several times. The vehicle was not inspected and diagnosed. The manufacturer was not notified. The vin was not available. The approximate failure mileage was 72,000.
Every 3 months apart or so my vehicle has lost power on the engine causing it to shut down on me when i make a hard left turn while applying my brakes. The first time that it happened it was on the freeway on my way to work out of nowhere my wheel hot hard and when i was pressing my accelerator it was not working. , the second time it happened when i was making a left turn and the same thing happened to me i had to get on top of the side walk because i couldn't steer it enough to make my turn. And my third time happened this morning while i was going under the bridgeluckily for me no one was behind me but this problem is a situation ready to go wrong. Out of all these times i have been alone in the vehicle going on my way to work in the morning. Its always a scary experience for me. I do not feel safe driving the car. No codes no nothing. The steering wheel gets all hard that i can barely turn it to get on my right lane so i can put my car in park and restart it , from there it starts working fine like if nothing happened.
The contact owns a 2011 jeep grand cherokee. While driving 5 mph, the brake pedal was depressed, but the brakes failed to engage. As a result, the vehicle crashed into a building. The vehicle was then shifted into park, but the engine began to rev. The air bags did not deploy. A police report was filed and there were no injuries. The vehicle was towed to a police tow yard.the dealer and manufacturer were not notified. The failure mileage was 52,832.
The contact owns a 2011 jeep grand cherokee. While driving 60 mph, the engine stalled without warning. The contact powered off the engine, restarted the vehicle, and was able to drive normally. The contact stated that the rpms were decreasing, which caused the vehicle to slow down. The contact mentioned that the vehicle stalled while drivingat a low speed. The battery was replaced, but the failure recurred. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The vin was included in nhtsa campaign number: 19v813000 (electrical system). The manufacturer was not made aware of the failure. The failure mileage was approximately 109,000.
The contact owns a 2011 jeep grand cherokee. While driving over 70 mph, the vehicle hesitated and lost power. The check engine indicator was also illuminated. The vehicle was taken to an independent mechanic who stated that the vehicle misfired and the cylinder needed to be replaced. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and provided case number: 58148205. The failure mileage was 104,000.
The contact owns a 2011 jeep grand cherokee. The contact stated that while driving approximately 60 mph, the front end of the vehicle began to shake violently and the contact was unable to control the vehicle before it suddenly stalled. The contact indicated that during the incident the check engine light illuminated and the engine could not be restarted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 35,000.
Was coming to a stop, getting ready to do a left turn and the car engine went off and the steering wheel locked.had to come to a complete stop and put jeep into park to start it again. Started fine but was dangerous as this could have happened in the intersection. Could have caused a crash. This is the second time this has happened and took it in for a recall already regarding stalking issue. Please help
The engine shuts off randomly while driving
While driving 55 mph on the freeway the esc light came on and then my engine stalled, power steering and brakes shut off.i had to get to the side of the road and slowly coast to the exit!with my two kids (both under 4) in the car.talk about scary!!!!i had my car towed to a jeep service center and after 4 days with my car - they said they could not duplicate nor find any issues.i had to pay $200.00 for that answer.which i was not happy with!!!then today (july 12, 2015) while slowing down at a stop light - the same thing happened again!!!!!
The alternator failed and the tipm also. There is no charging light in the dash so it was impossible to know there were a problem since the battery was dead and the engine stall. After that, there were no light, no power brake and the car won't start anymore. Even after replacing the alternator ( which is cost 1000 each.) the alternator do not charge because the tipm failed too. Overall, it cost 2200$ to repair and i lost my car for 4 weeks !
The contact owns a 2011 jeep grand cherokee. The contact stated that the vehicle would only start after several attempts. Also, the contact stated that the fuel pump continued to run after the vehicle was turned off which drained the battery. The manufacturer was not notified of the issue. The contact received a notice for recall nhtsa campaign id number: 14v530000 (electrical system). The vin was not available. The approximate failure mileage was 40,000.
The contact owns a 2011 jeep grand cherokee. The contact stated that after parking the vehicle in his driveway from a short distance, there was a electrical burning odor coming from the vehicle along with smoke. The contact then discovered that the coolant overflowed to the alternator without warning. The vehicle was towed to a local dealer (vision automotive group located at 920 panorama trail s , rochester, ny 14625) where it was diagnosed that the pcm failed causing the coolant to overheat and replaced the alternator, the drain tube and the battery. The vehicle was repaired. The contact was explained that the engineering of the drain tube for the coolant overflow tank was designed to be directly above the alternator and if the coolant overflows it would come in contact with the electric alternator causing a possible fire. The contact was concerned that if he would have drove a long distance his vehicle would have engulfed in flames. The manufacturer had been informed of failure and suggested the contact call nhtsa and get a service manual. The failure mileage was approximately 127,000.
The contact owns a 2011 jeep grand cherokee. While the contact was passing another vehicle at 70 mph, the vehicle began to tremble and the engine lost power. On another occasion, the vehicle decelerated and accelerated on its own in traffic. In addition, the check engine indicator illuminated. The dealer was not contacted. The vehicle was taken to an independent mechanic who diagnosed that a new multi-displacement system, lifters, and cylinders were needed. The vehicle was not repaired. The manufacturer was notified and a case was filed; however, a parts specialist was not available to respond. The failure mileage was 100,005.
While driving the vehicle shuts off completely. Try restarting may take several attempts. There is no response from the engine ie: not turning over, starter not engaging. Once it starts it drives fine until the next occurrence. This also happens quite often when first trying to start the car as well.
Bought this vehicle in june 2014 with 36,700 miles on it from somerset jeep in somerset ma. 1st issue was car was having trouble starting. Taken to quirk jeep in marshfield ma on september 5th issue was fuel pump circuit does not power up in tipm installed relay harness and fuse starts fine now. Cost is $375.68, which i had to put on my credit card.2. Car starts smoking, which terrifies me and my 7 year old sonfor fear of the jeep blowing up or catching on fire!so i have to have it towed to quirk by aaa on thursday october 16th. They tell me that it is a problem with the module in the fan. The whole fan has to be replace for $1000.00. Don't get car back til monday nightoctober 20th. It isn't covered under warranty and i can't get a rental car unless i pay for it.i can?t work or do anything! quirk gave me a break and only charged me $400.00 but that is still a lot of money for a single mom who was without her car for ?4 days. 3. Wednesday october 22nd my check engine light comes on.the issue is evap leak, star case open for fuel filler tube. Ordered filler tube as not in stock. Quirk says they will help out again a little, but charge is going to be around $400.00 but won't know until it gets fixed sometime next week and it takes about 2 hours for repair.more time lost from work. 4. November 16th---car will not start.it will not turn over or make any noise.triple a came out to the house, got it started once and then it shut off and would not start again.aaa guy said it is not the battery. Car being towed to quirk jeep right now on 11 17 14 at noon. Quirk says 'no idea when they can look at' my jeep!i pay $434.37 a month for my jeep loan!car has about 47,000 miles on it now and i am terrified to drive it for fear it won't start!i can't work. I have no money for christmas! what do i do?please help me!
Cadillac converter
My car will stall and then accelerate very quickly. If i am driving and trying to accelerate my car will stall almost cutting off.this usually happens arounda speed of 25/30 mile per hour.i alsoexperienced deceleration while driving on the highway at 60/65 mph.this is very scary.also when i am in reverse my transmission makes a knocking sound. My engine light constantly comes on. Heat vapors comes from the hood of the car.
Vehicle has completely shut down while driving 5 times in the recent past. 1x19 oct; 2x31 oct; 2x7nov. The vehicle completely shuts off while driving. This is very dangerous as all power is lost for breaks, steering, and obviously no acceleration. Chrysler safety recall p54 has been applied prior to these issues. Dealer and chrysler are charging me customer (at my expense) to flash new software files on the vehicle computers. I sense this is very likely a much broader safety issue and am hoping our government (nhtsa) officials will investigate before someone is injured as a result of this.
The contact owns a 2011 jeep grand cherokee. After several attempts, the vehicle failed to start. The dealer was unable to duplicate the failure. The vehicle was not repaired and the manufacturer was not notified. The vin was not available. The failure mileage was 68,887.
Car made grinding sound when starting.wouldn't start.tipm failed causing fuel pump to burn out .also had to replace ignition switch.
Engine stalls, wont start or dies right after starting, i think it is part of a recall with no fix available.if in motion it dies and losses power. Put in neutral to start while rolling!this happens more and more frequently lately.
My car does not start at least 10 times a week, i believe its due to a faulty fuel pump relay and my vin isnt part of the recall for this and it should be. Ive read many other people complaining of the same exact issue and i took it to fairfield jeep where they told me one thing over the phone and then upon arrival it was something different and then the papers stated something else different!
Onmay 4, 2017, approximately around 7:00pm, i turned right onto a freeway and my steering wheel locked up and the vehicle shut off completely. I was not able to turn the steering wheel and barely was able to make it out of the middle of the road. The engine shut off while driving down the road. I am luck that i did not have a car behind me or i would have caused an accident. How scary!! chrysler has claimed that they have fixed this!!
Within 5 or so minutes of driving, the car will shut off while driving.this has only happened as mentioned, within 5 minutes of turning on vehicle and starting your commute.it has also happened only under braking and turning circumstances.i have brought the vehicle into a jeep dealership twice for this issue and both times they have replaced the fuel pump relay switch.the problem still persists.i would estimate this happens once/mo, however, it's happened twice in the last 3 weeks which obviously brought me to the point in which i'm documenting and writing a report. I called the same jeep dealership this morning and they claim they are not aware of this wide spread problem and would need to dive deeper in order to properly understand the current issue.the service manager suggested that the oil levels could be low, which could cause this issue, but i regularly check my oil levels and this is not the issue.i've noticed that many others have had the same issue and it doesn't look like jeep has determined what exactly is causing their vechicles to shut off while driving.it's a very scary situation, especially if a large semi or another large vehicle is barrelling down on you while you are under brake and turning, and then all of a sudden you lose power steering and the ability to accelerate through the turn/corner.i would like to better understand what jeep is doing and what nhtsa knows about this issue and what our options are as a consumer.this is a severe safety issue that needs to be addressed and not by tossing parts at the problem that won't fit it, this just causes the consumer to spend significants amount of money without addressing and/or fixing the problem.
When traveling long distance or at high speed the check engine light comes on and traction control locks itself off and won't let it accelerate until you turn the car off then back on. Has done it multiple times now after replacing the camshaft sensor each time
Jeep will crank but not start over, have replaced the fuel pump relay and the fuel pump and the batteries in both fobs vehicle will not start. On the rare occasion i get the jeep to run it will randomly shut off....last time i was on the freeway going 65mph when the engine shut off and i was almost rear ended because of the jeep slowing down substantially my 6 year old daughter was in the car and i was terrified.
Oil cooler leak, leaking oil down back of engine, onto skid plate. Parts are on national backorder. Failure is a common issue that seems to occur with the poor manufacturing of the cooler plug.
2011 jeep grand cherokee. Consumer writes in regards to vehicle stalling without warning. *ldthe consumer stated the dealer was made aware, but could not duplicate the failure. The consumer was advised there was a related recall, but the parts were unavailable.
Vehicle shuts off randomly while driving.both times it has happened during deceleration.power steering and brakes are lost.no indicator lights visible and no diagnostic codes set.chrysler customer service disavows any knowledge of a problem although there are several accounts of similar issues on the jeep forums and other websites. Dealer can find nothing wrong.my wife is now afraid to drive the vehicle because she cannot control it without power assist.
Our 2011 jeep grandcherokee has exhibited multiple instances of sudden unintended acceleration (sua).it has occurred to my wife, one of our sons who is and aerospace engineer and myself on different days at different speeds and locations. I personally have experienced it on two occasions, one of which caused a minor accident as i was backing out of a parking space, with my foot on the brake put the car in drive and it lunged forward of its own accord,there were two other people in the car and a witness outside the car who reported it just lunged and the brake lights were still on.chrysler inspected the car, found nothing and has closed the case.i called chrysler and asked that we discuss the issue they said they found noting, fixed noting and thus the case is closed.so they are calling three people bold face liars and my concern is they did not find anything so the cause of the problem still exists and can happen again and my wife is at risk every time she gets in the car.there are over 1,000 complaints on various forums about sua instances on jeep cherokees, channel 7 news even did a segment on it a few years back.can you please help at all on this issue?thank you.
Leaking/ cracked engine oil filter housing. Oil leaking became evident as oil leaking through the engine compartment and to below the vehicle. Required replacement of the engine oil filter housing.
On july 19, 2014 my vehicle ceased to start properly.it would turn over and over and after several attempts would finally start.additionally, there were several incidents of stalling at a stop sign or exiting the freeway then difficulty restarting. This became more and more frequent, and each time my mechanic was unable to pinpoint the cause. September 4th is the last day that my car started. I had it towed to the mechanic who after having possession of my vehicle for 3 weeks unable to pinpoint the issue, found through research that chrysler had announced a massive recall for this exact issue.he referred me to the chrysler recall specialist phone number, which i called immediately.my first four phone calls were nothing more than a run around game until i found the information on nhtsa website. According to the nhtsa recall information, repairs were set to begin 10/25/14.according to chrysler, the notices were set to go out by mail on 10/31/14 the gentleman assured me that i would also receive an email recall notification to provide the repairing dealer on 10/31/14.i make an appointment at rancho jeep for recall p54 repair at 10am november 1. 10/31/14, 3pm, i have yet to receive an email notification.i call chrysler again and am now told that i had been misinformed, it is a preliminary notice, no repairs can be done. My jeep is still nonoperational, since september 5, 2014.the vehicle cannot be repaired because there are no parts to replace the faulty part with...i have had a rental car for almost 3 months because of this recall issue, costing nearly $800 each month.chrysler refuses to accommodate a replacement vehicle or reimburse rental expense wholly or partially.my vehicle would be operational if not for this factory recall p54, and i would not have incurred $2400 rental car expense to date.
Engine shuts down while driving with no warning. Already had tipm replaced twice. Last thing we were told that it could have been a loose battery terminal. Concerned if the vehicle is safe to drive.
When started and shifted into "d" drive mode, car would self engage in manual gear "4" and then had no traction or acceleration, only reverse.transmission completely died and would automatically go into manual "4" gear itself when put into "d" drive mode from park or while driving on the road.very dangerous and very scary.had it towed to dealer who wanted $1,300 to repair faulty tipm module and would not cover under powertrain warranty.called chrysler and negotiated it down to $100.this should be a recall and is very dangerous because the car is putting itself into the wrong gear while moving and would not accelerate or move in drive mode.
Jeep engine stalled out with no warning while driving 60 mph down the interstate.
I have a 2011 jeep grand cherokee. It stalls when i stop at a red light. I'm afraid it will shut down while i'm driving.i just had my oil change and filter what can i do is it a recall ? thank you for your time.
Multiple issues. It began with the key less remote entry not working properly, not opening or locking the car. I then began to notice the car would unlock itself overnight (luckily it is kept in a garage). Moving forward, when i would put the key in the ignition, the car would start, i would then put the car in reverse, and it would immediately shut off, all power gone. I would have to slam the car into park and try again. Most recently, i will put the key in the ignition and turn the car on, unfortunately, the car never turns on, it idles in the ignition phase just before it turns on.
The contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign number: 19v813000 (electrical system). The contact stated while driving at various speeds, the vehicle shuddered and stalled. The contact restarted the vehicle and the vehicle worked as designed. Additionally, the vehicle was leaking engine oil onto the transmission. There were no warning lights illuminated. The vehicle was taken to an independent mechanic and it was suggested that the battery, alternator and a faulty emc regulator needed to be replaced. The contact called three rivers chrysler jeep dodge ram (2633 w liberty ave, pittsburgh, pa 15216, (412)343-1200) however, the vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was 130,000. Invalid vin.
2011 jeep grand cherokee. Consumer writes in regards to fuel pump relay safety recall. *ld
The contact owns a 2011 jeep grand cherokee. The contact stated that at engine start-up. The check engine warning light illuminated, causing the vehicle to hesitate to start. The failure was experienced numerous times. The vehicle was taken to the dealer numerous for the failure and a diagnostic was performed that was unable to locate a failure. The dealer replaced the starter cylinder however, the failure was not corrected. The check engine warning light continued to illuminate and flash sporadically.the failure mileage was 16,000 and the current mileage was 25,000. Updated 12/06/12*ljthe dealer replaced the cam sensor, fuel pump, cylinder head and ignition switch. The replacement of the fuel pump, did not resolve the issue. Updated 12/06/12
The contact owns a 2011 jeep grand cherokee. The contact stated that the vehicle failed to start. Additionally, the contact was driving 15 mph when the vehicle stalled after the check engine warning light illuminated. The vehicle was taken to an independent mechanic where the technician diagnosed that the totally integrated power module (tipm) was faulty. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was 80,000 and the current mileage was 81,231. Updated 7/16/14
The contact owns a 2011 jeep grand cherokee. While driving various speeds, the vehicle lost power. The dealer was unable to diagnose the cause of the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 72,000.
Every few weeks, within the past year, my vehicle will stall while driving. In the past it has been while slowing down to make a right turn. This morning it stalled while driving through an intersection and almost caused an accident. At each time it has been while in motion and turning.
Car engine unexpectedly stopped while driving, losing all power and brakes. Car had sat in below freezing temperatures for a week. There were no flashing warning lights nor any buzzing sounds of overheating as stated in the car manual would indicate immediate action was needed. Parking brake was used to stop and engine was damaged beyond repair.
I have tried to start my car several times with just continuous cranking. I called two different jeep dealerships and they said they have never heard of this issue before. Yesterday, i was driving down the street at 55 mph with my 5 month old in the car after daycare- and my car just shut off while driving and i almost crashed into the person in front of me!!!! very scary. I had to swerve to miss the person in front of me because the brakes and car were not working- just completely shut off. I finally got it started again and got to a safe location. I then had it towed. I did some research to find that this is a very common issue with 2011 jeep grand cherokees and chrysler refuses to do a recall on this. Are they insane?!!! we could have been in a serious accident. If the car is not under warranty- the price to fix the issue is $1300+. I just purchased this car in november of 2013 because i thought it would be safe for me and my new baby. Now i have to dish out $1300 because of a faulty part that chrysler refuses to fix? they are very aware of the tipm not performing on these models- please research all the forums that talk about this. There is already lawsuits pending. Please advise on what to do at this point. I do not have this kind of money to fix a car with 39000 miles on it. I will never purchase a jeep or chrysler again.
The contact owns a 2011 jeep grand cherokee. While driving at 10 mph, the engine stalled and the vehicle was able to restart. The failure recurred several times. The vehicle was taken to a dealer where it was not diagnosed or repaired. The manufacturer was made aware of the failure. The vin was unavailable. The approximate failure mileage was 79,000. Updated 02/04/16*lj
Car stalls without warning.collided with tree, major front end damage. No power steering, power brakes, no air bags were deployed, seat belts did not tension.vehicle had stalled previously and take to dealer.dealer replaced ignition coils and said problem was fixed.
Faulty tipm.
Cold started the 2011 jeep grand cherokee limited, was in park and all the dash lights came on. It appears to be another#3 misfire, all dash lights came on, & had loss of power. Engine light blinking, check oil, low battery light, service the 4x4, and wipers all came on at once, remained on. I had the same issue in summer of 2019, then it was a #3 misfire. This time, again, the code was a #3 misfire! the summer of 2019 i had the garage replace the faulty 3 coil packs along with a new alternator which was damaged because of the bad coil packs, which fixed the issue for approximately 1 and 1/2 years. Then the issue resurfaced on christmas 2020, same problem.
Left head bad, cylinder #2 misfire with pentastar engine. You have had multiple reports of this problem in which chrysler extended warranty plans to cover this faulty engine. My jeep was purchase with a salvage title related to body work(engine was not involved) with 43, 565 miles. My mileage at time of left head default 56, 567 miles. I am outraged!! my family has been true advocates for the jeep product for 20 years, purchasing nine jeeps. I truly understand that the warranty falls off with a salvage title, i am pleading for some reimbursement from chrysler knowing that the pentastar engine is faulty with left head. I had to rent a car for 10 days in order for bluewater chrysler to get the left head in and do the job. Parts/installation $1,893.05 with car rental from enterprise $497.67 with a total of $2,390.72. I have records from the internet of the pentastar engine(faulty), records from bluewater chrysler. I will mail at your request. Please be advised, i will take this to court. I would appreciate some form of reimbursement. Thank you, mrs. [xxx].information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The contact owns a 2011 jeep grand cherokee. The contact stated that upon starting, the vehicle stalled. The vehicle was able to restart after waiting a few hours. The failure occurred on multiple occasions. The vehicle was taken to a dealer where it was diagnosed that the power module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 38,000.
Car is stalling when pulling up to a stop.
The contact owns a 2011 jeep grand cherokee 4x2. The contact stated that while driving 30 mph, the vehicle stalled. The contact notified the dealer and was advised to allow the vehicle to die. The engine died and the vehicle was towed to the dealer. The vehicle was inspected and diagnosed as having a tipm module malfunction. The contact took the vehicle to the dealer to have the part replaced. The dealer stated that the part needed to complete the repairs was on back order. The manufacturer was notified of the incident. The approximate failure mileage was 18,600.
Decelerating and turning right vehicle stalls completely, fifth time this happened in three weeks.
The contact own a 2011 jeep grand cherokee. The contact stated while driving on the highway at 80 mph, the vehicle loss motive power and stalled without warning. The contact placed the vehicle in neutral, restarted the vehicle, shifted back to drive, and the vehicle operated as designed. The contact stated this failure recurred several times. The contact took the vehicle to rockwall chrysler dodge jeep ram (970 e interstate 30, rockwall, tx 75087) who replaced the fuel pump relay however, the failure persisted. The manufacturer was made aware of the failure. The failure mileage was 107,768.
The contact owns a 2011 jeep grand cherokee. The contact stated that while driving at 70 mph, the check engine warning light illuminated. The vehicle was not diagnosed or repaired. The vin was included in nhtsa campaign numbers: 14v154000 (service brakes, service brakes, hydraulic) and 14v391000 (electrical system). The manufacturer was notified of the failure. The failure mileage was 35,000.updated 6/30/15the consumer stated the dealer kept the vehicle for 92 days. Updated 07/02/15
My ignition coils and spark plugs keep misfiring. More then normal. Ever since the recall where the replaced half of my engine i can't seem to keep them for long and it's getting costly.
Vehicle stalled while driving in highway traffic at about 40 mph. Lost ability to steer as power steering quit working. There is a year-old recall to fix fuel pump relay problems but fca, the manufacturer, has yet to provide dealers with the parts needed to fix this problem. This is totally unacceptable as we have continued to drive this vehicle since we do not have, nor can we afford, another vehicle. Please pressure fca/jeep to provide parts to dealers immediately. Recall # v62/nhtsa 19v-813.
A few things, one being how my jgc abruptly shuts off while in motion(luckily i was exiting the express way (both) times) yeah, happened more than once, to the suspension no longer functioning, all the way to it deciding not to start up.
Fuel pump relay in the tipm failed. Dealer replacing with a bypass kit for approx $470.00.
Bought a used jeep grand cherokee 2011 w/ 19k miles on it (it was leased before). First incident happened with 30k miles on it. Vehicle would turn over a little bit but would not start. Dealership said fuel pump was bad, running after vehicle turned of then didn't get power when turning it on. Dealership replaced fuel pump, went to pick it up from dealership and it wouldn't start. Second trip (within 2-3 days) to dealership it started up. Worked fine for about 4-5 weeks, then same incident occurred again. Vehicle would turn over but not start up, sounded the exact same as the prior issue. Dealership replaced the tipm, car worked fine for about 12 months. Two weeks ago, the same issue came about. Car turning over but not starting. This time the dealership replaced my key fob and it worked for 1 day, then the same issue occurred. Now my jeep is sitting at another dealership and they have replaced the wiring to the fuel pump and now they are in the process of replacing another fuel pump. I heard today that they fuel pump is replaced but still not getting power to it (tipm problem again). Chrysler wants me to pay a deductible for an obviously faulty part that they have replaced again. This last time when i brought my jeep to the dealer i tried to start the vehicle to let me father hear the noise it was making. A dealership service technician walked by hearing the noise it made and asked, "is it a 2011?", i replied, "yes", he followed up by saying thatmodel and year has had a recurring problem with the tipm, which from what i have read online is extremely dangerous, especially if the car were moving and it went out. You would be left without power steering and brakes. Chrysler has made a product that is faulty and realizes it, yet they still charge customers to replace the faulty parts.
Oil filter cooling housing assembly is broken at only 62,000 miles. The repair cost is over $500.00 at the dealership.i was notified of the issue when i took the vehicle in for an oil change.
While driving the jeep my engine locked up. My mechanic said my engine is not good.i have no coverage any more.
When i come to a stop/slow down the engine intermittently stalls - typically this is when i'm driving on city streets when i'm stopping. It has happened while turning both left and right, going up hill and down hill, and more often when the engine is cool. The fuel level can be full or low and it still happens. Friday may 19, 2017 it happened four times in a 20 mile trip on roads with speed limits ranging from 30mph to 55mph, once at a stop light, once at a round about, once at a stop sign, and once at a left hand turn. P54 recall was already addressed.
Beginning in august of 2016, the car will stall sporadically upon rapid deceleration. Last time in march the car stalled when brakes were applied to avoid an accident on the freeway.dealer cannot recreate or diagnose the problem and returns the car 'operating as designed.' car has not been driven since.problem has occurred 10-12 times and more recently with greater frequency.rapid declaration usually occurs to avoid a problem, this is the worst time for the car to stall out.
The first 3 weeks i had the vehicle the engine light kept coming on. I returned to the lithia dealership in santa fe 3 times to have it corrected. They accused me of fueling the car with the engine running. I do not fuel my cars with the engine running.the transmission had to be replaced at 4,000k miles because the robot at the factory did not seat the transmission fluid filter properly and metal flakes were found in the transmission oil pan as a result which damaged the valve box. The vehicle still acts odd at times ' jerking slightly when changing gears.at 45 mph while i was accelerating to merge onto the highway, the vehicle would change gears by itself into first gear. A young tech had been reading a service update bulletin and knew about this issue. It required a patch'for the computer and a download to fix this issue. I thought it was a miracle that i was not in an accident during this time. I have had so many issues with the jeep not recognizing the key fob upon entry and or trying to start the vehicle. Forget the emergency key that is inside the key fobit was never properly keyed so you could use it in an emergency. At 15,000k miles the front sway bar had to be replaced. This vehicle has not been off-road and for the sway bar to break down like that is inexcusable. Sudden unexplained acceleration.
During the cold months while driving, i noticed more heat than what should be normal on my feet/legs, coming from the engine compartment. 4/1/19 it was a warm day, so the extreme heat, while i then noticed the a/c was not working, prompted me to call jeep dealership to make an appointment.they took a look at it, and scheduled repair for 5/7/19.they replaced the heater core and it's housing--(along with blend doors and actuators for the 3rd time).they said the housing had actually melted from extreme heat.there is no way this under dashboard heat should be this extreme, the result of the heater core. $2,200 to replace.should be a recall item.
Takata recall. When my vehicle is in motion arriving at an intersection, and i decrease the speed, the engine shuts down and at the same time the steering wheel is stuck, making it impossible to turn, and the brakes get hard. I have already taken the car 3 times to the jeep shop and they have not been able to fix this problem. Since this problem started 2 months have passed and it has already happened 4 times. The car does not show any errors on the screen or afterwards when they are read. It is very dangerous because it always stays in the middle of the intersection without being able to do anything.
This jeep engine failed / stalled while driving.this caused the vehicle to veer off the road twice on a turn, and almost cause two rear ends by failing in mid traffic, in four different occasions, since 2014.the vehicle engine cuts out, which causes the power steering and brakes to not function properly. The vehicle was in motion on various main streets, when this occurred.naperville jeep dealership (where this vehicle was purchased) has also maintained this vehicle per the maintenance schedule, has worked on this problem since it began.they have not been able to resolve the issue and returned the vehicle to us confident the problem was 'resolved' or non-existent.attached is the vehicle recall and replacement record.from online research it seems this has occurred to other jeep grand cherokees before and the typical solution is replacing the totally integrated power module (tipm).this vehicle's tipm was 'repaired' sept 3, 2014.below are the maintenance records related to this problem.03/26/2014 mileage: 44,680 wro# 59970511/25/2014 mileage: 51,329 cro# 61592601/07/2016 mileage: 65,485 cro# 64629206/10/2016 mileage: 69,938 cro# 658369this vehicle is not safe and we have lost all trust and confidence in this vehicle.
Vehicle will unexpectedly stall during decelleration and braking. Vehicle loses all power to the motor and power steering, making it difficult to avoid collision and steer vehicle to safety. This happens at high and low speeds, and has occurred on 3 separate occasions in a 2 week time period. This issue was supposed to be addressed by recall number p54; of which i completed on this vehicle in 2014. This issue persists, and i am seeing other owners complain of this identical problem on various forums. Jeep/chrysler seems to be inconsistent on the coverage of repairs and diagnosis. This is a real safety concern that should be addressed universally.
It has now happened several times in which i'm driving and the jeep suddenly loses all engine power, braking and power steering. This happens on the highway. There are never any warning lights or sounds to signal this is about to take place. This last time it almost made me cause an accident.
The tipm (totally integrated power module) is on back order and now chrysler is saying its backordered to january 14, 2014.
The contact owns a 2011 jeep grand cherokee. While driving 75 mph, the stereo shut off and the battery warning indicator illuminated. The engine shut off soon after and all the warning indicators illuminated on the instrument panel. The vehicle was towed to the contact's home. The contact's husband replaced the alternator, but the failure continued. The dealer and manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 140,000.
Driving on interstate check engine light came on. Vehicle shutters at stop.set appointment for dealer.dealer tested system.report states multiple in multiple modules , low voltage battery failed test, must be replaced. Dealer charged for new battery, and multiple module updates.reprogrammedpcm, tipm, power lift gate, wireless control module, and final drive controller.vehicle has been out of shop less than a week.check engine light is back on must be taken in for repair again.
Timp recall, was repaired jan 2015.today vehicle stalled in traffic, completely shut down and lost power steering, while making a left hand turn.i am lucky i was not in an accident.i was able to restart the vehicle.i have made an appointment with the dealer, but since it was repaired previously, not sure what they will do for me. Obviously there is still a problem the recall did not repair.
Jeep has a huge stalling issue while driving down the roadā€¦ stalled on me over 7 times while owning it in the last 4 months and a i handful of near misses since i lose all my steering and brakes when it stalls.. Huge huge issue that needs to be fixed immediately
On 5/25 approximately 2:30 pm while merging onto the highway vehicle stopped accelerating and steering locked up and engine stalled out while in the right lane of the highway. Had to drift over to shoulder on left hand side on highway where speed limit 65 mph but drivers often do 75-80 mph. Vehicle would not restart and had to be towed.
When driving the engine will turn off with no warning. Since december until now, it has done this a total of 6 times.3 of the times either merging onto the freeway or getting off of the freeway.scares me so much. I have been lucky enough to not have anyone crash from the behind. My steering wheel locks, and the brakes become very hard to push down on.its hard to move out of the way of traffic.
The contact owns a 2011 jeep grand cherokee. The contact stated that while driving 50 mph, the vehicle stalled without any warnings. The contact mentioned that he was able to restart the vehicle which resume normally. The vehicle was not taken to the dealer. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure and current mileage was 25,000.
Check engine light indicating cylinder # 2 misfire and an engine ticking sound. I'm researching the issue with chrysler and i'm see a lot of problems with this issue but i don't see any recalls.
The push start button has issues starting the engine. There has been a recall for this and the issue still persists. The only way the dealer will fix the issue is if the problem is seen 1st hand and occurs for longer then 8 seconds. I have paid for multiple rental cars and spent multiple hours at the dealer to have this issue fixed and it keeps recurring. Something needs to be done to fix it without re-occurrence. My final point is that yesterday when dealing with this issue my car started after its second try, i then drove onto the street and the engine shut off and the brakes locked up. Luckily there was not any cross traffic because it could have caused a serious accident on a busy street with my daughter and myself in the car. This hse risk has caused me to be very concerned about the drivability of my vehicle and something needs to be done asap!
This is the sixth time, today, 9/13/15. I haven't been killed yet, but it's a future possibility. My jeep loses power and will not steer.it happened with my mom and my only child in the jeep.chrysler tells me every time to take it to the local dealer, quirk jeep in marshfield, ma.i do.they run the ever popular 'diagnostics' and find nothing wrong with it.yet, it keeps happening!the last time it happened, i was on the highway during rush hour traffic.state police would not allow me to wait for aaa so i had to pay out of pocket $120 to be towed off the road by some neanderthal in a tow truck.what can i do before i am killed by this vehicle?*the last time it happened was in early august of this year.i contacted jeep with this email and was told to take it in to the dealer for 'diagnostics.'i did and they found no problem again! my jeep is again losing speed and power steering. It is random. I am driving along and it loses acceleration and power steering. I am terrified to drive on the highway expect in the far right lane at minimal speeds.this is a problem because i am a travelling salesperson and must be on the road all day, five days a week. I travel up to 200 miles a day. As iindicated back in december, this is my fifth jeep. Quirk says all the recalls on myvehicle have been done and their diagnostics can find no reason for theloss of power. However, it is happening and it is extremely dangerous.originally, when this first started happening, shortly after i bought this pre-owned jeep, i was told the tipm recall would correct these problems. Obviously, it has not. *in addition, i have random issues with my key not working or my car refusing to turn on. I am a single mom who has to work. I do not have the financial ability to buy a new vehicle and junk thisjeep. I need this vehicle to work as it is supposed to work.
The contact owns a 2011 jeep grand cherokee. The contact stated that while attempting to start the vehicle, the vehicle stalled without warning. The vehicle was taken to the dealer for diagnosis but they were unable to duplicate the problem. The manufacturer was notified. The approximate failure mileage was 641.
The contact owns a 2011 jeep grand cherokee. The contact stated that while driving about 30 mph, the steering wheel became difficult to maneuver, however she was able to make a left turn off of the roadway.the contact stated as she was making the turn, smoke was seen coming from the front of the vehicle as it stalled. The contact stated that a lightening bolt (electronic throttle control) warning light was displayed on the instrumental panel. The contact's companion opened the hood and noticed that the alternator was on fire and burnt out completely. The fire extinguished when the hood was opened. The vehicle was towed to the river oaks chrysler jeep dodge ram (4807 kirby dr, houston, tx 77098) where it was stated that there was no recall. The manufacturer was made aware of the failure and referred the contact to nhtsa. The vehicle was not repaired. The contact researched the failure on-line and found nhtsa campaign number: 17v43500 (electrical system) however, her vehicle was not included in the recall. The failure mileage was approximately 100,000.
When trying to start my jeep on friday 7/25 i found that when i push the start button the vehicle would not turn over. It would engage and attempt to turn over but would not start. I tested the battery and it read to be normal and upon further review i found many other consumers had the same problem, the vehicle would randomly not start. This happens to me about once a month since we purchased it in march of 2014. I've read from others there is an issue with the tipm which will cause the vehicle to not start or completely stall out while driving which did occur one time to me in june on a trip from ohio to maryland!
On saturday morning after pulling out of a parking space my car stalled and lost power steering.i put it in park and restarted engine it was fine.went to other store, parked it and the same thing happened once i returned to leave.when i got home i shut off the ignition switch and after app. 8 seconds i heard a sound coming from behind the fuse box area or at least behind that area .sounded electrical "vooop, vooop"i also noticed when going up an incline around 30 mph the car had a huge delay, i had to push the gas pedal practically to the floor, and than it kicked in and zoomed off.i felt like i was loosing power and than the car took off on its own!crazy feeling!!!i feel as though the computer that is in charge of the car is out of wrack and the car has become inconsistent to drive because of what could occur next.i also lost brakes this winter while driving due to brake booster failure which eventually became a recall.i was scared then and i'm afraid this incident may result in something bigger and worse. :(
Twice in the last two months, my vehicle experienced an un-commanded engine shut. Both times my vehicle was traveling at or about 50 mph decelerating to an approaching red light.i would receive a (fcw light indication and audible warning, rpm would read zero, no power steering, and no power assisted brakes). I would put my car in park once i came to a complete stop then restart my vehicle and all systems would read normal.
The contact owns a 2011 jeep grand cherokee. The contact stated that while driving at 40 mph, the vehicle stalled. The contact mentioned that the check engine and various warning lights illuminated. The failure recurred intermittently. The vehicle was taken to the dealer where it was diagnosed but the cause of the failure was not determined. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 75,000. The vin was not available.
While driving at 45 mph started to brake for a right turn yield and car completely shut off . Restarted the car and everything was fine; went to the dealer to run a diagnostics and nothing came up.
Serpentine belt failed causing loss of power steering.i did not realize what had broken until i looked later, but i was lucky that i was very close to home as it could have caused major engine failure since the belt also drives the water pump and alternator.
Vehicle will not start. I am told it is related to a tipm failure. 1300 dollars to fix on a car that is out of warranty with less than 20k miles. The part is also ok back order for over a month. I am told there could be random deployment of airbags also.
Tl- the contact owns a 2011 and 2012 jeep grand cherokee. The contact stated that while the vehicle was at a stoplight and when to accelerate the vehicle stalled without warning. The vehicle was restarted and was able to drive normal. The vehicle was not taken to a dealer or an independent mechanic for a diagnostic testing,. The vin was included in nhtsa recall campaign number: 19v813000 (electrical system). The manufacturer was made aware of the failure and informed the contact that the part was not available for the repaired and will become available within the year. The failure mileages was approximately 84,000. Vin tool confirmed part not available. Aw
The right cylinder in the vehicle is defective however jeep is telling me that its not covered under any warranty. The vehicle is only 5 years old and should not be having these issues. The engine lights keeps coming on and making a heavy noise. I do not feel safe driving this car, like this.
The contact owns 2011 jeep grand cherokee. The contact stated that while driving at 35 mph, the vehicle shook and suddenly stalled. The failure recurred on multiple occasions. The vehicle was taken to the dealer, who diagnosed that the totally integrated power module needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 47,000.
When attempting to start the car it will just crank without firing up.
Jeep hard to start when engine is cold due to faulty tipm and fuel relay.jeep will attempt to start, but will not turn over.jeep loses throttle and dies at idle.
My car would not start on a number of occasions--the starter would make noise but the engine would not start.it usually started on the second or third try.i received a recall notice for defective tipm unit but was told that the part was not in stock.well over a year later, the company still does not have any in stock.in addition, i have experienced my horn randomly doing off (sounds like the panic alarm) even though the car was running and in motion.jeep should be much more proactive about this as an stalls during driving as a result of a tipm defect could case bodily harm to the driver, passengers, and others on the road.
2011 jeep grand cherokee shuts off while driving.power steering, engine control and braking all become difficult to use. Happening while turning causes the vehicle to veer into the guard rails, if they are present, or oncoming traffic, if turning away from traffic is too difficult. Luckily, in the multiple times this happened, i was turning right, either onto the highway onramp or into a gas station. The times into the gas station, sent me over the curb and grass, barely missing the pumps. The vehicle shows no signs of an error on the dash.all radio, lights and gauges work fine. Once you are able to stop the vehicle, it must be put into park and the push button start re-ignited.it terrified my family.
On or about april 20, 2015 i had just driven my jeep about 20 miles to get groceries came home unloaded and went back to start jeep to go pick up grand daughter at school and the jeep would not start. It would crank for about 30 seconds and then stop. Tried to start 5 or 6 times. Took my truck to get grand daughter. Called chrysler and they sent dealer to get jeep. About an hour later jeep started then but they took it to check it out. After 5 days they told me i need a new battery. They wanted $355.31 for new battery. Took jeep to 2 parts stores and they checked the battery and said it was stronger than what was posted on battery. On may 7, 2015 i was out at store and jeep would not start. Tried about 6 or 7 times and then it started without my foot on brake but would not go into gear. Restarted and was fine. Called dealer and took back on may 8, 2015. Dealer kept jeep over night and told me i needed a new battery. Bought a new battery through my son in laws shop cost me $122.14. The dealer charged me $90.00 for the test. So i am out of $212.14 as of now. Today june 13,2015 i went to start my jeep and it would not start. Same as both times before. I know the problem is with the tipm and no test will show that there is a problem with it. Called jeep hot line and they said there is no recall on this and no reports. To take it to the dealer and have them test it again that they could not help me with this problem because my jeep was out of factory warranty. I only have 32989 miles on my jeep. It only had 32627 on the second visit to dealer.i have extended warranty on the jeep but they charge $50.00 if the test don't show up a problem. So i am between a rock and a hard place. Where do i go from here. I know there are a lot of reports on here about the same problem i am having. Thank you for your time.
While making a turn the steering and the brakes locked up and the engine shut off, causing me to lose control of the vehicle. This has happened twice 8 months apart.i've done the recall for the relay switch in 2015. This happened again (2nd time) yesterday april 9th, 2018.i almost hit a car at a light it was terrifying. The dealership has my jeep now and said they can't diagnose unless they have an error code or unless it happens while the technician is driving it.is chrysler going to have people drive these suv's and ignore that people could die?this is an extremely urgent situation. I don't feel safe driving my jeep that i love. Please help?
Tipm computer board/module defect...known defect to the manufacturer (poor part product with high chance of failure).jeep stalled out on road several times with kids in car...part is on a national backorder and still no recall for owners.
Intermittently, the vehicle will crank but not start on the first try. Usually only happens if vehicle has been sitting for several hours. Sometimes it will start, but immediately stall.
Push button start will not turn over engine on first attempt.starter continues to crank for 10 seconds.upon second or third try engine turns over with no further sign of a problem.problem repeated again within 3 days.
Vehicle power shuts down while driving at highway speed, in any and all driving conditions. No power steering, no power brakes, no power, nothing.there is no warning when power goes out.driver can be stranded in middle of freeway, or off-ramp, or busy intersection.extremely dangerous.worse than gm issue.vehicle cannot be restarted without shifting into park.2011 jeep stall on 70mph freeway requires driver to shift into park before a re-start can be attempted (neutral will not allow rolling start).extreme danger of high-speed rear end collision.well documented issue on web2011 jeep grand cherokee tipm.recall is needed for this safety critical item.http://gotaclassaction.com/chrysler-investigated-over-defective-totally-integrated-power-module-tipm-in-2011-2012-jeep-grand-cherokees-and-dodge-durangos/
The contact owns a 2011 jeep grand cherokee. The contact stated that the vehicle failed to start without warning. The vehicle was towed to a dealer where it was diagnosed that the totally integrated programming module needed to be replaced. The manufacturer was notified of the failure and stated that the part was on back order. The vehicle was repaired. The approximate failure and current mileage was 44,338. ...updated 11-18-13the consumer stated the manufacturer refused any assistance. Updated 11/25/2013
Alternator recall already exists for this 2011 production 8/2010, 3.6 ltr. 160 amp. My battery light is on and dealer said its probably the pcm. Quoted850 for part .my vin doesn't show up on above recall, even though all qualifyingcriteria is met. Why? car will stall when battery is dead. Cant be driven at night. Disablec vet caregiver.
Engine noise/loud ticking - rear intake rocker arm and ground camshaft failed on passenger side, one rocker on driver side failed, camshaft ok.according to jeep dealership, this repair occurs frequently with this year, make and model
While driving at a constant speed on the highway, the engine stalled causing the brakes and power steering to be disabled. The first time it happened, 11/12/16, i was taking an exit off of the freeway. When i pressed the brake to slow down for the approaching red light, the pedal was stiff and would bot slow the vehicle. Thankfully, the light turned green so i let the vehicle coast. As i went to turn right, i realized there was no power steering either. After crossing over 2 lanes i was able to bring the car to a stop on the side of the road. That's when i realized the engine had stalled. Brought it to the dealership, paid $700 for something, then drove it back since they said it was fixed. Five months later, 4/20/17, same exact thing happened. It was 8:30am and i was bringing my 18mo old to daycare when i pressed the brake pedal to stop at a red light ahead and realize it was stiff and not working again. Fortunately, again, the light turned green and the car in front of me accelerated. I fought with the steering wheel to turn into a nearby gas station after the letting vehicle coast to a slower speed. After both incidences, i turned the vehicle off, waited a few minutes, then turned it back on. It hesitated a few times then cranked and functioned properly afterwards. Furthermore, during both incidences i was very slightly turning to the right; the first time to exit the hwy and the second time i was veering into the right lane. During the first incident, i was travelling on the freeway around 65mph. During the second, i was traveling at about 50mph.
Replaced tipm 15 months ago. Today, turning into parking lot car stall. Lost all power steering, no brakes, no engine. Had to restart while coasting. Decelerating at 45 mph making a left turn.
The contact owns a 2011 jeep grand cherokee. While driving various speeds the vehicle suddenly shut off. The failure mainly occurred while driving in cold weather and while making a turn in either direction. The vehicle was taken to the local dealer (rainbow jeep, 301 river highlands blvd, covington, la) on several occasions and the driveshaft, oil pan, purge solenoid, exhaust manifold gasket and bolts, and the fuel pump were replaced; however, the failure continued. The manufacturer was notified of the failure, but no solution was offered. The failure mileage was 60,000.
Engine turned off while exiting freeway decelerating and making a slight right turn. The only way to restart is to press on brake return shifter to park and restart engine by pushing start button. Scary and dangerous situation. Also affected steering and brakes.
Vehicle dies from no reasons, also fails to start at times.
Exiting highway.one incident merging right off ramp.other incident, slowing to cross oncoming traffic onto a road.engine suddenly shuts down.fcw light comes on.sensor on front is kept very clean!vehicle will restart but this is very dangerous as i was almost hit by oncoming traffic in the none incident.i read that this is common with these vehicles.shame on you!never have another one
Vehicle lost power while driving at speeds of 55mph. Check engine light and multiple system warnings were shown by evic, including abs, traction control, ignition system, 4wd system, and air suspension system. Braking power was severely diminished. Maximum speed was reduced to 5mph, before stalling out after 10 feet. The cause of the issue was a short in the crankshaft position sensor that disabled all powertrain and braking systems. All systems share the same 5 volt circuit into pcm.
The vehicle consistently shuts off while i'm driving, losing power steering and engine power. It seems to occur when i am slowing down. This happens usually once/twice each week and most recently almost caused a high speed accident, as my car shut off while i was making a left turn on a highway, which caused a semi truck to swerve, nearly hitting me and my 4 year old son.
My 2011 overland began hesitating while driving on friday 9/6.was able to return home safely.turned off the engine and then was unable to restart the vehicle.had the vehicle taken to a local dealership and was told that the tipm module had failed which chrysler is aware of the faulty part and has already changed manufacturers.i was told due to a back order the dealerships are limited to ordering only one module per week and therefore no eta could be given for my vehicle's repairs.i called the chrysler corporate offices and was told that they would attempt to expedite the part and i could rent a car and submit my bill for "possible" reimbursement.this is a failure on a number of levels that a company that is now flush with cash again due to a gov't bailout has the parts to crank out new vehicles but will leave paying customers with no information other than to "be patient".i will not attempt to buy american again.back to acura i go!
The contact owns a 2011 jeep grand cherokee. The contact stated that the check engine light remained illuminated. The vehicle was taken to the dealer where it was diagnosed that the electronic module needed to be replaced. The vehicle was repaired; however, only the codes were erased. The contact received notification of nhtsa campaign number: 15v879000(electrical system, interior lighting), but the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 89,627. Vin tool confirms parts not available.
My2011 jeep grand cherokee is leaking from what appears to be coming from the trans cooler part just above the a/c condenser.this seems to be an extremely common issue with the 2011-2013 models.
Having problems starting. Mechanic says it's a tdmi recall issue
This is the second time in six months that i have had a major problem with my key fob affecting my engine.i am afraid this may be an ignition switch problem but the dealer keeps telling me it's the key fob battery.the first time my car would not start and the engine was dead.they replaced both key fobs 6 months ago and told me they were defective.this time when i pushed the button the engine made a screeching rattling sound, the engine light came on and the car would not turn off.eventually it did and i tried it again and the same thing happened.the car was towed 30 miles to the dealer and they told me the key fob battery needed to be replaced. I asked the service technician if their computer showed that my engine light came on and he agreed but told me that they could not find the problem, other than the key fob battery.i told them both key fobs were new.i have only had this car for 3 years and it only has 11,605 miles on it.how on earth can a key fob cause engine problems?i may not be an expert on cars but i'm not stupid.i believe it may be something to do with the ignition.i hope jeep fixes this before there are any accidents or deaths.i now feel i am forced to purchase an extended warranty for over $2,100.00 because i'm afraid of what might happen when my factory warranty expires next month.i don't think i would ever buy a new car again.the old ones seem more reliable.i am afraid to drive this car now, knowing it has electrical issues that the dealer can't seem to find the reasons why.key fob battery?i find this very hard to accept.i would like the old key ignition - i don't trust these push button ignitions.my 2011 jeep is still at the dealer but they have told me it's ready for pick up.
We had the latest recall repair completed for stalling while driving, it was a fuel pump relay i believe. I think we had it repaired in february/march. However this morning while driving to work our jeep stalled while slowing down to turn, the battery stayed on but the engine completely stalled & the power steering went out almost causing us to drive off the road. Luckily the brakes still worked but we had a semi behind us that nearly missed us as it also turned onto the same road.
Since safety recall p54 was applied, my vehicle has completely died while driving on 5 separate occasions 1 on 19oct, 2on31oct, and 2on7nov. The vehicle is currently at sam lehman chrysler jeep dealership in peoria, il. They claim that i need new software at my expense to address the vehicle shut downs. Attached transcript is with chrysler. They do not appear to take this safety issue very seriously.
In june 2012 my vehicle began giving problems starting after several days back and forth to the dealer i was told my vehicle needs a pcm. The pcm was ordered and replaced but the problem still exist. I was then told the tipm had an issue. The tipm was replaced and the vehicle seems to be working as far as the issues starting but i kept having problems with the vehicle shutting off while driving. Months and moths went by with me having this issue until they placed a device on my vehicle to record what's happening. After keeping my vehicle for a whole day to remove the device, a week later they said it did not record anything because it went dead. However, i was told to bring the vehicle back in for them to check spark plugs, transmission, and other things i did so and the problem went a way for couple months only to come right back. Right now i am right back at square one with the vehicle giving a hard start and the vehicle shutting off while driving. Something needs to be done about these vehicles. They need to be overhauled.
The contact owns a 2011 jeep grand cherokee. The contact stated that while driving at 60 mph, the vehicle shifted into fourth gear independently and stalled after an inclined hill with check engine warning light illuminated. The vehicle was unable to restart. The vehicle was towed to a dealer where it was diagnosed that the transmission control module failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and stated a case has been assigned however it was not guaranteed due to the vehicle was out of the 36 month warranty. The approximate failure mileage was 90,000.
The contact owns a 2011 jeep grand cherokee. The contact stated that the vehicle failed to power on without warning. The contact attempted to power on the vehicle several times before it finally started. The vehicle was taken to the dealer for inspection but was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 36,000.
The contact owns a 2011 jeep grand cherokee. The contact stated that after the vehicle was started, the abs and check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the brake booster failed and needed to be replaced. The vehicle was not repaired. The contact mentioned that the vehicle was previously serviced under nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic). The manufacturer was not notified. The vehicle failure mileage was 51,033.
I've been having numerous possible safety issues with this vehicle, for example : intermittent starting, lost of power @ highway speed, proximity sensor giving warning while driving with no obstruction in path, air ride system adjust at random even while parked ect.
Went to start my jeep after it sat for a few hours and noticed extended cranking.it did fire up and i drove 65 miles to the gym. Same extended cranking issue when i got out the gym an hour later, but eventually, started and i made it home.did this one more time few days later and thefirst monday in august it wouldn't start when i went to leave for work in the morning.took my wife's vehicle o work and she tried it a few hours later and it fired right up.brought to local shop to have them look at it since they can service my extended warranty.after a few days there i was notified that it was he tipm and the part we on order, but was on national back order from jeep and i was number 141 in line waiting for one.as of today, 9/3/14, still no part and still no estimated delivery of said tipm.i have not been able to drive the jeep since then because it is unreliable transportation and my job requires me to travel up to 300 miles per day.have now made two payments on a vehicle i can't use.
Fcw (forward collision warning) light went on and the engine killed, while in full motion, causing total loss of power steering and control. This has happened while stationary at a stop light and in motion.
My 2001 jeep grand cherokee has a defect on cylinder# 2 apparently there was no recall even though it is a defect. My lights would flicker in drive sitting at a red light, still does, and now the engine is starting to run rough, after more and more research come to find out this is an issue with these jeeps never a recall but there was an extended warranty that was put out by chrysler 10 yrs or 150,000 miles. Just found this out a couple of days ago, i have 152,000, so they would not honor their warranty. I have documentation that cylinder 2 was an issue in 2017 i have documentation where my car was diagnosed when it had 95,000 miles at the time it was wasn't a dealership so they wouldn't accept it. Its going to cost me around $4,000-$6,000 to get it fixed, not sure why it has to be dealership documentation , i feel that chrysler has been hiding this from consumers to save money and let the consumer take the fall for a defect that they were aware of. Why cant this be recalled? regardless of miles, very disgruntled with chrysler for putting out products that have issues, i have taken my jeep to every recall it has had and its been about 5 of them. I love the jeep but the mechanical and electrical of jeep has many issues would not recommend to anyone.how many people have to have these issues in order for it to be recalled?
The contact owns a 2011 jeep grand cherokee laredo. The contact stated that the engine rpms increased and the vehicle failed to switch gears. The failure was recurring and caused the engine to stall. The vehicle was towed to the dealer where a diagnostic was performed, which located the failure at the transmission park neutral module. The vehicle was not repaired. The dealer advised the contact that the transmission module was on back order. The manufacturer was made aware of the failure. The failure and current mileage was 56,310. The vin was not available.
Noticed a leak under my engine and when i popped my hood there was oil sprayed everywhere. Major leak.
A 2011 jeep grand cherokee with 64,000 miles on it is sitting in my driveway, as it will not start. I find it appalling that a car that is 3 years old can have so many issues plaguing it. It is a money pit. There is a cylinder 2 misfire (needs cylinder head), a torque converter code, and a faulty fuel pump relay on the 'totally integrated power module'. The safety of my family, and the consumer in general, is compromised - when a $30,000 vehicle has the potential to stall while driving. When working, the jeep decelerates while driving, has low power and idles very irregularly. I am very disappointed with my purchase and with the fact that chrysler stands for such faulty products.
The contact owns a 2011 jeep cherokee. The contact stated that the vehicle failed to start. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 64,000 and the current mileage was 64,845.
The contact owns a 2011 jeep grand cherokee. The contact stated that while traveling approximately 70 mph, the check engine, etc, and esc warning lights illuminated followed by the vehicle stalling. The contact moved off the roadway and discovered that smoke was emitting from under the hood. There had been a fire near the air filter and the contact was able to extinguish the fire. A police report was not filed and there were no injuries. The contact was awaiting further inspection of the vehicle by the manufacturer. The approximate failure mileage was 44,000.
The car stalled and engine shut off while driving, decelerating around a left turning curve. Lost acceleration capability, power steering, brakes, and electrical system (no emergency flashers). Could barely control car and ended driving through curve, off the road, down into small ravine and into field. Were fortunate to avoid road signs and telephone pole. Car restarted after putting gear in park. Very afraid to drive this vehicle anymore. Not able to get appointment with jeep dealer for another week.research shows this could be related to faulty tipm. Our service records indicated this jeep did receive chrysler group safety recall p54 (nhtsa #14v530) tipm internal fuel pump relay replacement, which states is a potential cause of the car losing power. Seems to have not prevented the moving car from losing power.
The vehicle has been experiencing stalling a couple of times before at low speeds. Also failure to start and a fan like noise coming from around the fuel pump. Chrysler issued a recall on the fuel pump relay, but i am seriously concerned since this is an issue with the tipm and that is not being addressed. The dealership is scheduling 2 months out hoping they would have the part by then, while i am driving with 2 kids in a car that shuts off on the highway at 50 mph.
The contact owns a 2011 jeep grand cherokee. While driving unknown speeds, the rpms and all the electrical components went haywire. The contact drove the vehicle home. The dealer (neuwirth motors, 219 s college rd, wilmington, nc 28403) diagnosed that the tipm was never repaired on the vehicle. The manufacturer informed the contact that the manufacturer warranty expired and suggested that the contact use the extended warranty. The contact took the vehicle to a different dealer (victory chrysler dodge, 45 naber drive, shallotte, nc 28470) where it was diagnosed that the tipm was faulty and would cost $1,200 to repair. The vehicle was still at the dealer being repaired. The failure mileage was 132,050. Parts distribution disconnect.
I was driving on the freeway at 50 mph with my family in the vehiclewhen i pressed the break pedal i realized my brakes didn't worked the pedal went all the way down to the floor with no stop at all when i pull over to the sidewith emergency brakes my truck started smoking from front of engine i opened the hood and it exploded in my face almost burn inside this vehicle thank god we made it out alive from the jeep grand cherokee laredo
Two issues with this vehicle.first, at 99,000 the camshaft began to fail due to excessive wear.the vehicle is now burning an excessive amount of oil and fuel.i am told that the engine needs to be replaced, but the dealership and chrysler refuse to repair/replace under warranty.second, the vehicle constantly stalls while driving.this happens 1-2 times per month, typically when breaking for a stop, or breaking to make a right hand turn.very dangerous.dealership was unable to identify the problem, but i see literally hundreds of complaints from people who have the same problem.
I began having difficulties starting my vehicle about a week ago, the engine would continually turn over without actually starting (push button start). Each time i would have to press the start button multiple times and let the vehicle cycle through multiple failed attempts until the engine would finally start. However, this morning, after cycling through multiple attempts and getting the vehicle to start, the engine shut off while i was driving. After the engine shut off the dashboard read as if it was still running. I was unable to start the vehicle after that and had to push it out of the way (was luckily still in a parking lot).
The contact owns a 2011 jeep grand cherokee. The contact stated while driving approximately 60 mph, the vehicle stalled with the check engine warning light illuminated. The contact pulled over to the shoulder of the roadway. The contact had the vehicle towed to residence. The vehicle was not taken to a dealer to be diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 153,000.
In march 2021 my wifeā€™s 2011jeep grand cherokee was at naples chrysler-jeep for a stalling problem where while driving, the carā€™s engine would stop while moving in traffic.power steering and brakes lost power thereby making it nearly impossible to steer or stop without coasting to the side of the road. There was no warning from the vehicle that there was a problem.once the car coasted to a stop, my wife was able to put the car in park and restart the car.this happened 4 or 5 times before taking it in for maintenance.after 2 weeks looking for a problem, they replaced a fuel pump relay in the tipm.again, in late july the car repeated the stall while driving 2 times.the car is currently at naples chrysler jeep where techs are trying to duplicate the problem with no success.no codes came up during computer testing.we are reluctant to drive the vehicle if the technicians canā€™t locate and fix the problem before returningthe car to us.because of the sudden nature of the stall, we fear we could crash causing serious injury or death.
The contact owns a 2011 jeep grand cherokee. While driving various speeds, the engine would stall. The contact was able to restart the vehicle. Also, the instrument panel warning indicators intermittently illuminated. The dealer stated that the tipm unit was defective and needed to be replaced. The vehicle was not repaired and the manufacturer was notified. The vin was not available. The approximate failure mileage was 72,000.
2011jeep grand cherokee overland had stalled in the middle of an intersection losing power steering, no brakes, and no warning lights on dash telling me anything about jeep being turn off. Very scary! i hit the curb and almost hit the atop sign.
I had an extremely dangerous situation occur on november 15, 2014with our 2011 grand cherokee.around 7 p.m., i was merging onto interstate 95 south from 332, the newtown, paexit. I did a hard acceleration to avoid traffic bringing up the rear.the engine then accelerated uncontrollably ... So fast that the tachometer was pinned to the right side ... Into the red zone near 7k.a later check of the vehicle maximum speed on the garmin gps revealed it peaked at 97 m.p.h.with my foot completely off the gas pedal, the engine was pinned to maximum revs.i honestly thought it would disintegrate. In the span of a few seconds, i knew not to shut off the engine, as i would have lost steering.i had the presence of mind to put the transmission in neutral, to at least stop the speeding.the engine continued to rev out of control.i believe i was kicking the gas pedal, and the engine eventually released its grip on speed and returned to near-idle, upon which i re-engaged to drive.if a car were anywhere ahead or near me, a devastating wreck would have been the result.i took the jeep to the reedman-toll service department in langhorne, pa. They could find nothing that would confirm the incident.i contacted chrysler customer service. An agent named [xxx] took my report and said he had no similar reports.i find it distressing that nothing in the jeep 'black box' recording system would have a record of this potentially catastrophic incident.the reedman service advisor speculated that i may have 'reset' the software if and when i was kicking the accelerator while the event was under way.'information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The safety recall re the defective fuel pump is a serious safety issue, vehicle stalling at any speed without warning. The recall was issued several months ago and the manufacturer still has not been able to correct the issue, nor given a time when the parts are available.
The contact owns a 2011 jeep grand cherokee. The contact heard a tapping noise emitting from the engine as it lost power. The contact mentioned that the seat belt, air bag, and check engine lights were also illuminated. The vehicle was taken to the dealer. The technician diagnosed that the head assembly needed to be replaced. No repairs were made to the vehicle. The manufacturer was not made aware of the failure. The failure mileage was 120,000.
The fuel pump recall of the recall is absolutely ridiculous.i have already filed one complaint about this issue and went on deaf ears.i have been complaining about this problem to jeep and dealer for years and they just tell me that they will not issue recall for a car that is ten years old.the first recall was a joke and the cheapest fix i have ever seen and of course it did not work and here we are again.the real problem with the jeep is the tipm module and this whole part needs to be recalled.too many lives are at risk for jeep to try another patch job this time around.jeep could re-engineer the tipm and fix all these cars very easily but no one will force them to do it.please help! i am tired of risking my familys life over not holding jeep responsible for the safety of their vehicles.i have been sent a recall notice (2nd attempt at recall) but they say they have no fix for the problem yet, or in other words they have not come up with one cheap enough to suit their needs.it is time to make jeep recall the tipm module and fix this issue once and for all and it would not even put a dent in any jeep profits but yet we have to risk our lives since the nhtsa will not do anything to jeep.starting to become a boeing like problem with car manufactures.i have been on hold with jeep for 2 hours and they safety recall website does not work half the time which is really concerning.please help!
Oil leak from oil filter housing when running
On 10/18/13 i was traveling 40 mph on a main road and an f-250 pulled out into oncoming traffic from being stopped on a side road and we collided. Both our vehicles had to be towed away. I hit his driver side area and my whole front end was smashed, bumper torn off, fluid leaking from the car. It was not drivable. I had my baby in the car seat in the back but he was fine. I was fine too aside from being sore for 3 weeks and getting whiplash but the main issue that concerns me is that my driver side airbag never went off. It seems to me it should have gone off and i'm wondering if something is faulty. We contacted chrysler and they were supposed to look at it while it was in the shop, didn't do that, now they want us to bring to dealership to have code read and in the meantime i'm still driving around in a potentially unsafe vehicle. And someone else out there with the same type of vehicle might be as well.......
2011 grand cherokee overland 5.7 v8 approx 124000 miles stalled when turning left through intersection slowing from 50 to 25 mph. Steering and brakes failed. All recalls have been performed. This was supposedly fixed with p54 (fuel pump relay). Fortunately i was not towing my boat. This issue seems to have spanned many years and is extremely dangerous.
Jeep grand cherokee started having a slight miss in early july. Then jeep would not start. Waited 2 minutes then jeep started. Had jeep serviced including new spark plugs from chrysler. Still had miss at idle. Drove jeep from northern california to southern california. Still had miss. Sitting in heavy traffic jeep stalled and caused a traffic backup. Waited for a couple of minutes then jeep started.took jeep to the jeep dealer in aug. Dealer did software upgrade. Still had rough idle and hard to start.took jeep in again. They said to order a tipm. Dealer said it would be at least several weeks to get the part and to park the jeep due to the stalling out situation. Wrote an email to the jeep ceo. Jeep responded. The tipm was replaced in early sept. Stalling is gone but the rough idle is now back. This issues could be very dangerous. Considering how jeeps are used (off road, long trips) one could easily be stranded or worse. Given the number of complaints and the long period of time to get a part it would seem like a recall is in order. It appears that the part is no longer manufactured due to a bankruptcy of the oem. There are thousands of us having this problem and we need help!
The contact owns a 2011 jeep grand cherokee. While driving 65 mph, the vehicle lost power and decelerated to 40 mph. The contact had to continually pump the brakes to get the vehicle to stop. The vehicle was taken to courtesy dodge jeep ram (1890 dogwood dr se, conyers, ga 30013, 678-210-2489) to be diagnosed, but the failure could not be duplicated. The manufacturer was notified of the failure and did not assist. The failure mileage was 171,000.
The contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign number: 19v813000 (electrical system). The contact stated while driving at an undisclosed speed and making a right turn the vehicle stalled without warning. The contact restarted and drove to the residence. The vehicle was not taken to be diagnosed nor repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was 87,000. Vin tool confirms parts not available.
I previously reported that this 2011 jeep grand cherokee (3.6 pentastar engine) stalls without warning. The vehicle has stalled at least twice in august, numerous times in september, and already twice this month (october). What is more concerning is there is no check engine light the warns of the pending stall condition. Also, i have had the thermostat, lifters, tappets, rocker arms, cylinder head, spark plugs, and ignition coils replaced and problem seems to be getting worse. The vehicle was taken to the dealer (koons tysons corner). The dealer cannot read any active or stored codes for the stalling issue. Additionally, the shop foreman advised that it appeared to be the fuel pump. I ordered the $540.00 fuel pump and had replaced on monday october 7, 2019 for an additional $630.00. Ironically enough, the vehicle stalled going home and the fuel pump repair did not fix the issue. The mechanic and service advisor now say that i should replace the pcm and then the tipum if all else fails. This is an additional $3,000.00 in estimated service that they cannot guarantee that will fix the issue. The most concerning thing is that chrysler will not be held accountable for this. I have also filed a complaint with fca, whom initially just closed the case. I then filed another one today and requested to speak with a case manager, which is pending (no faith at this point). It should also be noted that fca is aware of this issue as addressed in the recall:chrysler is recalling 188,723 2011 dodge durango and jeep grand cherokee suvs in the u.s. Because of a defective fuel-pump relay inside the power module that can cause the vehicles to "stall without warning."
Both mufflers have rusted and have holes in them.my jeep is parked in the garage, never driven on the beach,washed regularly and very well taken care of.we bought it 10/31/11 straight off the showroom floor with 6miles on it.noticed this today 12/25/18 due to puddles on the garage floor.
Prior to receiving the current recall on my 2011 jeep grand cherokee, i was merging onto the freeway and my jeep lost complete power. I started to panic because there was nothing i could do to control my jeep. Luckily, i was on the outside lane and just coasted to a stop. Then, i sat there for about 10 minutes while i called my wife to let her know she would need to come get me. Then, i went to see if my jeep would drive one more time and it drove off just fine. Then, when i received this notice i called the jeep dealership to ask them to fix my jeep due tot he recall and they told me that they were waiting on parts and would let me know when they come in. However, now my air bag lights are on as well as my traction control light is on. I also intermittently when i push on my brakes it will feel as if i have been rear-ended. When i look behind me there is nothing there that would indicate i have been rear-ended.
Engine did not start.
I have a 5.7 hemi in my jeep.the vehicle stalls when slowing down, and making a right hand turn off of a highway.this has happened 8 times in the 2 years that i have owned the car. It happened once when i was slowing down for a speed zone on a straight road.the vehicle gives no warning that it is going to shut down.our local jeep dealer did some diagnostics, but found nothing.from what i have read it seems to happen to the 5.7 engines.i don't like driving the car with anyone in it for fear of getting rear ended if it stalls, and people are behind me.
The contact owns a 2011 jeep grand cherokee. The contact stated that the vehicle stalled on numerous occasions. The contact received notification of nhtsa campaign number: 14v530000 (electrical system) however, the part was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The approximate failure mileage was 45,000. The vin was not available.
My jeep has stalled at least 5 times with the power steering failing.1) once while at an intersection turning left on a green arrow no steering.2) traveling about 45 mph and stalled again and no steering.3) twice going from 55 mph up to a stop sign and the car stalled again no steering.4) just last friday, i was driving 55 mph and slowing to make a left turn and again stalled and no power steering.this is getting serious and happens unexpectedly which makes driving dangerous.the stalling is happening more frequently now.i've contacted jeep and they say a recall has been issued but no fix has taken place and is to be determined with no idea when.the recall was issued late last year. So how long does it take to fix a relay issue?this has gone on far to long and getting scary.please help me and get some kind of answer from jeep.sincerely,[xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The contact owns a 2011 jeep grand cherokee. While driving 30-75 mph, the vehicle shut off without warning. Additionally, the brake pedal was applied, but failed to respond. The vehicle was taken to a local dealer (autonation chrysler dodge jeep ram and fiat, 2201 victory dr, columbus, ga 31901), but the failure could not be duplicated. The vehicle was not diagnosed or repaired. The dealer attached a history recorder to the vehicle. While driving at unknown speeds, the vehicle stalled and the traction control and service four wheel drive indicators illuminated. The contact was able to restart the vehicle. The manufacturer was not notified. Also, while driving at unknown speeds on march 25, 2018, the windshield wipers spontaneously activated, the radio changed stations, the brake pedal was applied and failed to respond, and the vehicle stalled without warning. The vehicle was towed to landmark chrysler dodge jeep ram of morrow (50 mount zion blvd, morrow, ga 30260), but was not diagnosed or repaired. The manufacturer was notified and opened case number: 33696515. No further assistance was provided. The failure mileage was 66,000.
It began a couple of weeks prior to 8/14/14 where the car would take several tries to start.i would press the start button and the car would not turn over and start.finally on 8/14/14 it was at it's worst taking many more tries and barely started when i left work and again picking up my child from school.i made it home but it wouldn't start again after that.we had the car towed to the dealership on 8/19/14.we were informed on 8/20/14 that it was an electrical issue that needed to be replaced costing $1300.the items repaired as listed on the invoice were tipm kit tip 080350 and core return.
Internal transmission failure/replaced radiator/replaced rectifier in alternator
While decelerating and turning the vehicle will stall and you lose power steering and power brakes.this has occurred 11 times in the past couple years and 3 times in the past month.this has occurred several times while exiting the highway and has caused me to almost crash or have someone drive into the rear of my vehicle.the event leaves no engine codes and the dealer says they can't duplicate.i put the vehicle in neutral and it will start again.this is a huge safety issue for both myself and other motoring public.
The first time my jeep stalled i was going around a turn and almost crashed into a highway barrier. I waited a couple minutes, turned my car back on, and kept driving. The second time it stalled, about 1 month later, i was turning into my driveway. It would not turn back on at this point. I brought it to the dealership and after 2 hours of diagnostics they informed me it was the tipm and would be $1,200 to fix. After searching online about this part, i noticed many other complains of this same issue for a 2011 jeep grand cherokee. This is clearly a faulty part and should be recalled. If my vehicle had stalled in different conditions, the results could have been fatal.
Vehicle was traveling on highway at 55 mph when it suddenly stalled in traffic. Could not restart after pushing to side of road. Towed to dealer and told that total integrated power module had failed and needed to be replaced.
The contact owns a 2011 jeep grand cherokee. The contact stated that while driving at various speeds, the vehicle stalled without warning. The contact also stated that there was an abnormal odor in the cabin of the vehicle. The contact stated that there was also smoke coming from the passenger's side front wheel as well as the driver's side rear wheel. The contact stated that the brake caliper ceased. The check engine warning light, and ecm and pcm warning lights were illuminated. The vehicle was taken to an independent mechanic where unknown repairs were performed. An unknown dealer was informed of the failure. The manufacturer was not made aware of the failure. The approximate failure mileage was 82,037.
The contact owns a 2011 jeep grand cherokee. While driving 40 mph, the vehicle overheated and an unknown indicator illuminated on the instrument panel. The failure occurred a couple of times. In addition, the vehicle would sometimes not start from a cold start. The contact had to shift the gear out of park in order to get the vehicle to start. The vehicle was taken to kernersville chrysler dodge jeep ram (950 nc-66, kernersville, nc 27284, (888) 656-5791) where it was diagnosed that the totally integrated power module (fuse box) needed to be replaced. The circuit was not getting power to the fan to cool the radiator. The manufacturer was not notified. The failure mileage was 135,000.
My car engine stalls when i make turns specially early in the morning for no reason it just stalls without warning but sometimes when i came to a stop light as well, very very unsafe & scary!!! i've been lucky usually in the lane close to the sidewalk so i can maneuver to the side but eventually my luck will run out, i'm very unease when i drive this vehicle as i don'twhen i'll happen.the tipm was already taken care of but i still have the problem is not all the time but it happens, i've taken it to the dealer right after it happens but they can not reproduce the problem or find any error codes
The contact owns a 2011 jeep grand cherokee. The contact stated that the tipm module malfunctioned, causing the vehicle not to start. The contact took the vehicle to the dealer to have the part replaced. The dealer stated the part was on back order. The failure mileage was 65,000.
Since september 2017, my 2011 jeep grand cherokee has been in the repair shop four times due to the vehicle not starting.the alternator and battery was checked once per month up untildecember, but each time i was informed that both parts were in good condition based on the diagnostics.however, after each repair visit the vehicle would not start after a few days.between repair visits a number of other issues occured:*automatically accelerating at high speed (jan '18)*engine stalling while driving (jan '18)*blowing cool air on one side and hot air on the other (sept '17)*doors locking and unlocking when unattended (sept '17)*windows going down half way when unattended (oct '17)*radio powering on when turned to the off position (nov '17)the most recent incident happened two weeks ago when the car stalled and stopped in the middle of a busy stretch of road with three vehicles in close proximity.due to ongoing issues, this week i had the car towed to jeep for another assessment. The jeep adviser called me back the next day stating my battery and alternator needed to be replaced for $1282 otherwise the car wouldn't start without a constant charge. The battery was just replaced a year ago in june 2017.with all of the issues mentioned it's clear that the 2011 jeep grand cherokee has a design issue/flaw that poses a major safety concern for consumers. The issues that need to be investigated or re-investigated for the 2011 jeep grand cherokee are the alternator and power module replacement. Most, if not all of the issues mentioned could be directly linked to the tipm.my request is that cas, nhtsa, and chrysler consider or reconsider the above mentioned for both safety concerns and the undue repair expenses paid by consumers that appear to be directly linked to faulty design.
Ticking from left cylinder head and minor tick from right cylinder head. Chrysler admits to having a manufacturer defect in vehicle and extended the warranty on the left cylinder head. If there is a compression issue and the vehicle stalls in the roadway could be a fatal mistake. This needs to be fixed in all vehicles included with the right cylinder head. Or recall the vehicle. This is a huge safety issue.
The contact owns a 2011 jeep grand cherokee. While driving 20 mph, the vehicle stalled while driving down a ramp. The contact pulled the vehicle over to the road shoulder. After stopping the vehicle and restarting it, the contact was able to drive home safely. There were no warning indicators illuminated; however, "forward collision warning" appeared on the instrument panel. Oxmoor chrysler jeep dodge and ram (4520 shelbyville rd, louisville, ky 40207, (502) 895-4520) was contacted, but no assistance was provided. The contact stated that the vehicle was serviced for the same failure a year ago. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 102,000.
Transmission cooler is leaking.no warning, just fluid on the ground - several complaints from other owners online.oil pressure sensor not working.- no warning, several complaints from other owners on line.
While driving and deceleration the jeep shuts off. No lights come on indicating that the vehicle is no longer running. The first clue is loss of power steering and brakes. This always happens within the first couple miles of driving. The jeep starts right back up and then 99% of the time won't stall again for a couple days. This is getting more frequent.
Vehicle would not start due to failed totally integrated power module. The tipm would not send power to the fuel pump and engine would not start. Chrysler knows about this problem but fails to take responsibility for the defect.
After much research, i have found that my tipm is bad. My vehicle started experiencing issues with starting and stalling in january of 2014 (@ just over 30k miles). Initially i did not think much of the problem as it was in january and cold here in colorado. The problem mildly continued in feb and march... Fast forward to july 2014 and the problem became more prevalent. I finally have an appointment with the local dealership to look at the problem (tomorrow - 28august2014). It is now a daily occurrence that my vehicle will not start without many attempts and once it does start, it stalls and the engine turns off.
The vehicle stalls while driving.when this happens, it is very difficult to steer the vehicle safely out of harms way.i am in fear for the safety of myself and my family.i have had several close calls where we almost caused an accident.the fuel pump relay switch was replaced by recall and the vehicle is still stalling.i have contacted jeep customer care via email and by phone and they will not give me a case number.i take the vehicle to the dealer and they cannot find anything wrong with the car.i don't want to sell the car knowing whoever purchases it could be seriously injured or killed.
In june 2012 i began having issues with my vehicle giving a hard start and stalling. I reported it several times and carried it to the dealership many times. They installed a device to track what is causing the stall issue. They said the device did not read anything but the stalling was not happening as often after this device was removed. In october 2014, my vehicle began giving the hard start again every single time i start my vehicle and the stalling became very frequent. On november 4,2014 my vehicle stalled out and did not want to start resulting in me having to rent a car. I am really frustrated with this situation because all it is goin to do is affect another part on my vehicle. I had this for 4 years and i've had so much problems and had to change so many parts... This jeep is the lemon of the bunch.
When cranking my vehicle it begins to stall and sounds as if it is flooding. It continues to do this until i can get it to turn off. The stalling is continuous. When i took my jeep to the dealership they informed that the problem i am experiencing is due to a defective totally integrated power module, or tipm. This defective part is the cause of the problems i'm incurring with starting my vehicle and it's stalling. While researching the issue i learned that the tipm can "prevent the fuel pump from shutting off properly, cause headlights and taillights to shut off, and can cause random and uncontrollable activity of the horn, windshield wipers, alarm system, door locks, and airbags."
The engine seemed to lose power and the power steering and breaks lost power as well. Was merging from the highway on to a main street in a city. The vehicle was nearly inoperable but i was able to stop it and restart it. But the brakes and steering were locked.
I had repeated engine stalling issues, usually when accelerating, but other times just randomly. The problem is usually momentary, the engine starts running again in seconds. It is also infrequent, only once or twice a month for a vehicle being driven daily. This has caused some very near misses when the vehicle behind me doesn't notice my sudden deceleration (there are no brake lights) and almost rear ends me. Fortunately i have not had any accidents. This was a problem on my 2009 jeep grand cherokee vin 1j8hr58t99c520366. A bad crankshaft position sensor wire in the harness was finally found and replaced which fixed the problem.the problem is very hard for the repair shop to verify, they won't take the vehicle out on the road and drive it long enough so it is hard to even convince them it is a real problem. The shops often attribute it to a bad fuel pump relay, a well known problem with recalls. The replacement relays have very limited availability. I have had to drive on a suspected bad relay for months before recall parts are available.i don't think the relay is the only defect which causes the problem. About 6 weeks ago my 2011 started exhibiting the problem again, but this time with more frequency and more dramatic engine out episodes. The dealer attributed it to the fuel pump relay, which they didn't have, then to a timing sensor (crankshaft i think) then to various other problems including corroded ecm connector pins which were replaced but didn't fix the problem. After 4 weeks in the shop they finally found a bad wire (which connects the suspect timing sensor) inside a wiring harness. The wire was replaced and the problem went away. That is one of the problems that was discovered on my 2009 model! that coincidence can't be explained as a random failures, there has to be a wiring harness issue.
The vehicle was cruising on the highway the engine suddenly stops.,vehicle coasts to a stop. After a 15 minute wait, the engine starts again.
The contact owns a 2011 jeep grand cherokee. The contact stated that while driving 70 mph, the vehicle stalled without warning. The vehicle was taken to the dealer where the technician diagnosed that the tipm was defective and needed to be replaced. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 58,000 and the current mileage was 61,893.mailed out 12/17/14*lj
Tried to start the jeep in the morning and it would crank but not turn over and start. Called the jeep dealership and had it towed in. After they checked it they said a tipm unit went bad and may take days to months to get a new one and would cost $1300. The vehicle is under 3 years old and i found several hundred other persons having the exact same problem in different states. I would request an inquiry into this issue and see if a formal recall is in order. Thank you in advance for any help you could provide.
Vehicle check engine light comes on, vehicle loses power and eventually stalls.this has been going on for about a year and has happen about 4 times
The fuel pump relay is defective.this has already been recalled but the patch "fix" jeep does does not solve the problem completely and they know this.there is an issue with the computer which does not send correct signal to fuel pump.on start car will not start often because it is not receiving any fuel.i am afraid this cheap "fix" jeep came up with will cause the fuel to go out while driving. The biggest defect with the car is the v-8 hemi cam shaft and lifters.every mechanic i have taken my car too has said that jeep knows it is a problem but will not fix.i was driving 70 mph when my jeep lost power and the check engine light came on and started flashing which with the loss of power cause me to just about have a wreck on the highway.it was a very scary scenario.i took it to my trusted mechanic whofoudn a cylinder 2 misfire & performed a tune up and he said i needed to report the problem to jeep as they are known to have sever problems.the dealer charged me to "diganose" the problem and reported back that the lifters and cam shaft need to be replaced.this has been such a bad problem for jeep the lifters have been on back order multiple times but they will not admit it is a problem.my car has less than 100,000 miles and has been meticulously maintained and now lookin g at rebuilding an engine and jeep will only provide 2 year warranty or the work, which shows they have no trust in the fix and there is a fatal flaw with the v-8 hemi.please force jeep to honor their customers and correct the known mistakes with their engines.
My vehicle has stalled twice with my children in the car due to the listed recall in which chrysler has already replaced once! this did not fix the problem and is currently at the dealer again for diagnoses because i am scared for my life to drive this vehicle. Can you please help! i was in motion going 55 miles an hour in the fast lane when the vehicle stalled for no reason. The jeep service tech has linked it back to the same fuel relay and this could be a fatal problem if not fixed. Please i have three kids and myself that could be injured if this is not addressed asap!!*dtchrysler is recalling 188,723 2011 dodge durango and jeep grand cherokee suvs in the u.s. Because of a defective fuel-pump relay inside the power module that can cause the vehicles to "stall without warning," according to the national highway traffic safety administration.the suvs are equipped with either a 3.6-liter v6 or 5.7-liter v8 engine."in the affected vehicles, the fuel-pump relay inside the totally integrated power module may fail, causing the vehicle to stall without warning," said nhtsa in its summary of the problem. "a vehicle stall increases the risk of a crash."this is part of a global recall of an estimated 230,760 chrysler suvs, including 15,898 in canada, 7,126 in mexico and 19,013 outside the nafta region.chrysler said it is unaware of any accidents or injuries linked to the recall.it added that no other vehicle functions, including airbag deployment, are affected by the fuel-pump relay.the affected suvs were built from january 5, 2010 to july 20, 2011.dealers will replace the fuel-pump relay with one external to the totally integrated power module. The recall is expected to begin on october 24. Owners can contact chrysler at 1-800-853-1403.*dt *dt
June 16, 2018 i'd stop at a gas station to fill up i was inside the station for about 20 minutes playing lottery for the next morning, i only explaining for time line. Came out to pump gas and noticed my engine was smoking and i haven't been driving long, i just left a water front park which is about 5 minutes away. Well the smoke smells like burning wires but no fire just heavy smoke so i let it cool down. And the truck was dead nothing no power when the tow truck finally showed up some 10 hours later, and tried to jump start the truck it was draining the jump box. So i end up taking my jeep to a after market repair shop and his diagnosis was that my alternator had burned up. So once i'd replaced the alternator the truck still wouldn't take a charge. After doing further research come to find out there was a recall on my alternator issue but for some reason my vehicle vett my vehicle was not on the list my vin number is not part of the recall list mind you i bought my vehicle use i'm the second owner is a canadian vehicle but i brought it in the in michigan from a auto broker. I'm currently dealing with northland chrysler jeep dealership in oak park michigan and at their contacting fiat chrysler recall team and trying to figure out if i'm having the same issues as the alternator recall i believe it's t36 why my vehicle couldn't be added to the list for my reimbursement i had call the number that i have on a jeep app that's on my smartphone there was a recall number and it stated that 2011 chargers challengers durangos jeep grand cherokee and a couple other vehicles if i'm not mistaken has the alternator failure recall it also states that you will smell heavy you will see heavy smoke, my name is [xxx] my number is [xxx][xxx] is my email. Please feel free to contact me at any time after reading this message.thank you[xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
I am just writing to complain that 8 months after recall 19v-813 was released there is still no fix. My wife's car randomly stalls on her and it's not safe. We know have our first child due in september and she's terrified to have to drive her anywhere as her jeep is her only means of transportation.
My vehicle has randomly turned off on me twice during moderate to heavy braking.the first time was on 8/20/2019 and the second time was on 12/3/2019.i believe my issue is related to recall v62 and i am voicing my displeasure in the amount of time it is taking fiat chrysler to design a remedy.this recall is actually recalling a prior recall, so i would scrutinize the engineering team that they can actually come up with a sufficient remedy, but i suppose that's not my point.my point is my vehicle and over 500,000 additional vehicles are on the road with a problem that is extremely hazardous with no eta in sight.
The contact owns a 2011 jeep grand cherokee. The contact stated that the vehicle failed to start. The vehicle was taken to the dealer where it was found that the tipm had failed. The vehicle was not repaired. The manufacturer was not contacted about the failure. The failure mileage was approximately 50,000. The vin was unavailable.
Vehicle stalled on a busy road while traveling approximately 35 mph. I was decelerating approaching a traffic light and lost power steering, power brakes and engine shut down. After placing vehicle into park i was able to restart. This has happened twice in the last few months. The dealership is not able to replicate the issue or take further action to correct the issue.
Car will crank but will not start. After about 10-20 minutes car will start. Remote start is more successful than turning the key.
Engine on 2016 hyundai tuscon with 143k miles burning oil expeditiously almost to the point of seizing. Lost 3-4 q of oil in 1,000 miles with no check engine or check oil light notification.engine is now being replaced at the owners expense. Could create a dangerous situation of sieved while in operation.
Vehicle will not start using key fob or push button start.vehicle cranks for 5 to 10 seconds and then shuts down.dealership diagnosed problem as a bad tipm (totally integrated power module), a common problem nationwide.parts and labor to replace the tipm is $1200.chrysler/jeep at 800-247-9753 stated they would not assist.
Alternator p60 i nhtsa 14v-634 chrysler has decided that a defect, \vhich relates to motor vehicle safety, exists in certain 2011 through 2014 model year dodge challenger, dodge charger, dodge durango, chrysler 300 and 2012 through 2014 model year jeep. Grand cherokee vehicles equipped ,vith a 160 an1p alternator.my jeep grand cherokee is a 2011 and experienced to exact alternator malfunction as described in this recall. Chrysler does not recognize my car in this recall.according to the recall, p60 i nhtsa 14v-634 the problem is ..the alternator diodes in your vehicle may experience a rapid failure. Variability in the failure m node ranges from no output, reduced output, and/or a fully shorted to ground condition. Depending on the alternator failure mode and timing, vehicle electrical system voltage may drop to critical levels, disabling systems such as antilock brake system (abs), electronic stability control (esc), electronic control module (ecm), and/or the central body controller (cbc). The driver will have limited or no detection of the alternator failing, ,which can result in vehicle shutdown,vn ,while driving and/or an under hood electrical fire. Seem my 2011 jeep grand cherokee should be added to this recall.
The contact owns a 2011 jeep grand cherokee. The contact stated that once the vehicle was idle, the vehicle would stall immediately. An independent mechanic diagnosed the failure where they stated that the total integrated power module was causing the failure. The dealer was contacted and unwilling to remedy the failure. The manufacturer was not contacted. The approximate failure mileage was 14,225. The vehicle was not repaired.
Engine shuts off while driving without warning. This has occurred twice while decelerating on the highway. Dealer can not identify problem, no open recalls on vehicle.
The 2011 jeep grand cherokee will experience engine stall while the vehicle is in motion, at times in excess of 30 mph. This causes a loss of power steering and power brake functions. It has likewise stalled at stop lights/signals which is equally dangerous when vehicles are approaching from behind at high speeds expecting the vehicle in front to move with the green light.chrysler issued a recall (p54) related to these issues, however the cheap external fuel pump relay wiring harness fix they employed to remedy the problems can be characterized as insufficient at best.in fact, the issues with our family vehicle have actually worsened since the p54 recall was performed in may of 2015.the vehicle's problems have now progressed to the point where the vehicle will not start: a typical symptom of these dangerous jeep/chrysler products. There are literally hundreds of consumer complaints outlining similar issues i.e., the vehicles being difficult to start or not starting at all, vehicles' power windows not operating properly, door locks opening and locking on their own, horn blaring, the vehicle not recognizing the fob, electronic fuel pumps remaining on after the vehicle is shut off and stalling while the vehicle is in motion.a common theme related to all of these issues seems to be the power distribution center for the vehicles or the tipm (total integrated power module). It seems fiat - chrysler has been aware of the problems with their oem manufactured tipm parts for some time, since 2007, but took the woefully inadequate route of correcting only a small and less dangerous issue of the manufacturers defect. Hence their court ordered p54 external fuel pump wiring harness, which on a good day will correct the fuel pump run-on. What needs to be addressed is the stallingwhile in motion issues associated with these vehicles. Please mandate a safety recall.
Vehicle cranks but does not starts. Part not available. Dealer claims is in national backorder. Vehicle was towed to dealer and diagnosed as a defective total integrated power module. Other 17 similar vehicles waiting for same part at chrysler jeep dealer repair shop.
The engine instantly stalls without warning at any given time or speed while driving on a street or highway. The stall unexpectedly forces the driver into an unsafe operating position having to pull off to the side of the road without the assistance of power steering or power brakes. After coming to a complete stop, the vehicle must then be shifted back into park and restarted. The vehicle has stalled a minimum of 30 times on separate occasions over the last 12 months.the vehicle was examined by our local jeep dealer and they were unable to determine the cause of the stalling or provide us with a course of action to resolve the issue.
The contact owns a 2011 jeep grand cherokee. While driving 65 mph, the vehicle stalled and caused a loss of braking and power steering ability. The vehicle was taken to a dealer to be repaired. The manufacturer was made aware of the issue. The failure mileage was 115,000.
My car (sitting in the garage at a shopping mall) would not start, i tried to start it 5 times, then let it sit a bit and tried it again and it started.went directly to eastside chrysler jeep and they repaired it for me.it took a day but cost me 1,310.00.i see there are quite a few cars with the same problem. My car's warranty was still in effect, but the dealership did not honor it.saying it was a second owner vehicle.sorry, i bought the warranty when i bought it and it should have been honored.now knowing what i know now that it is a defect in the electrical system, i am lucky i wasn't stuck out on the freeway.i feel like i was taken advantage of and think the company owes me a refund since my car is under warranty.
The contact owns a 2011 jeep grand cherokee. While driving approximately 60 mph, the vehicle stalled. The vehicle was taken to buchanan and young incorporated (713 e main st in burnsville, nc) where it was diagnosed, but the results were undetermined. The vehicle was repaired per nhtsa campaign number: 14v530000 (electrical system), but the failure recurred. The manufacturer was not notified. The vin was unknown. The approximate failure mileage was 121,000.
Engine starts after key fob is bumped. My garage is inside my house. We could die from carbom monoxide poisingreported to dealership they said nothing could be done.maybe my attorney can do something.
Twice on two separate occasions, when going about 25 miles an hour on a town road and breaking and turning to the right (one time was more right than the other), my car loses power out of no where. My engine shuts off, i lose power steering, and i lose my break assist. It is very scary and dangerous and could cause a life threatening accident. I crossed over into the opposite lane of traffic with little to no control. Fortunately both times no one was near me and i was able to come to a stop. I can then restart the car and drive away. I dont know how to replicate the issue. I have seen other reports of this same problem with other grand cherokees on the internet. I dont know if the current recall that i need is supposed to address it or not but i plan on calling my dealer about it asap. My car is about 149k miles. I think the lights stay on when this happens.
Vehicle will randomly stall while slowing down, brake pedal gets instantly rock hard and steering is next to impossible. Fca claimed if was the fuel pump relay but both fuel pump relay recalls were done and it's even worse now.
The contact owns a 2011 jeep grand cherokee. The contact stated that the vehicle hesitated to start when the push start button was activated. The dealer was unable to diagnose the cause of the failure. The vehicle was not repaired. The manufacturer was not notified. The approximate failure mileage was 54,000.
Driving in to work and completing a corner (vehicle traveling approximately 30mph) when engine stopped running (accessories stayed on).no warning lights previous to the incident or after. Lost power steering and brakes.was able to muscle car around the corner and coasted to a stop.vehicle is push button start so i pushed button to turn accessories off, then attempted to restart the car.restart worked with no warning/problem lights. Completed drive in to work with no other problems.this is the first time this happened.called dealer (ziegler kalamazoo) and told them what happened and got soonest available service appointment (one week from day incident occurred).called chrysler to report incident as was told they would make a note in my "file", but could/would not take any other action.chrysler recommended working with the dealer.
The contact owns a 2011 jeep grand cherokee. While driving various speeds, the engine was damaged due to a faulty part that continuously knocked into the engine. The faulty unknown part created indentations in the engine which, in turn, caused an oil leak. The vehicle was repaired on two occasions at an unknown dodge, chrysler, jeep dealer of warren, massachusetts for the failure. The manufacturer was not made aware of the failure. The failure mileage was 110,000. The vin was not available.
The contact owns a 2011 jeep grand cherokee. The contact stated that the vehicle failed to power on without warning. The vehicle was taken to the dealer where it was diagnosed that the totally integrated power module (tipm) needed to be replaced. The manufacturer was not made aware of the failure. The vehicle was not repaired. The approximate failure and current mileage was 47,000.
My 2011 jeep grand cherokee has a stalling problem when i am driving down the road and it locks up my steering and brakes and is very dangerous and i can not find the fix and it already has the external fuel pump relay recall and it still dies and my dealership in town doesnā€™t know what to do either and iā€™m still on the hook 9k for the jeep
Just bought this vehicle from a used dealership, car won't start or it shakes when is trying to start, did some research on line, there's seems to be too many incidents on this suv models, we should have a national recall on this matter, the issue seems to be the tipm, i'm going to take it to the local jeep dealer to have check out.i am extremely worry that my car will die while i'm driving at a high speed and end up in a bad car crash because of this issue, please! please!! look it to this matter.[xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Jeep gc2011 stalls whiling driving.ongoing since 2012;mechanics have done a lot of service and repair very costly out of my pocket expences but has not fixed the stalling.says it maybe the alternator, throttle or ignition problem. The 2011 model should be included in the chrysler recall #t36 (nhtsa #17v435).
I have a jeep grand cherokee 2011, with 58k miles, and my "ser 4 wd" and traction control lights are on. What could be the cause of this? the truck shut off while i was driving. The dealers told me when they checked it they find nothing wrong and maybe the spark plugs needed to be change. My back up camera works sometimes. When i asked why is this happening they told me maybe the circuit board may be bad. My head lights keeps going out ever 3 months, when i asked they told me there is nothing wrong with the lights, i may need to changed the bulbs to chrysler bulbs. What is going on with chrysler vehicles and why every time you go to the dealer with a known problem, they charge you a diagnostic fee of $125.00?
No voltage indicator light or voltage reader
Several attempts were made throughout the day to start my 2011 grand jeep cherokee and it would not start, only a clicking noise.i took it to the dealer immediately and the tipm is bad and needs to be replaced. Obviously, my car is only 3 years old and not under warranty now.the part alone is over $900.00, which seems questionable that something would go bad so quickly on a vehicle and cost so much to repair.besides the cost, there are so many complaints for the same issue, and even more serious with the engine cutting off while driving.is someone going to recall this item before someone gets hurt or even killed?????i purchased this vehicle, and all my previous chrysler/jeep vehicles thinking they were safe for my family; now i'm not so sure.do the right thing and recall the tipm!in addition, i have made several attempts to get the brake booster repaired due to the recall and the parts are still not in.this has been going on for months now.
When driving my 2011 jeep grand cherokee it will randomly stall while entering a turn or starting to brake and it will completely loose power steering and shut off. I have almost hit a guard rail a couple times and almost got rear-ended by a semi truck because it wouldn't start right back up. I have brought this to the dealership several times and it still keeps happening after they claim they fixed it. They don't seem to concern while i almost have been into several accidentswhich included my 18 month old and wife in the vehicle. I have had the vehicle for over 4 years and this has occurred ever sense i bought it.
Jeep gc2011 engine stalls while driving!current recall under chrysler #t36 and nhtsa #17v435 only covers year 2012-2014.chrysler needs to be notified to include year 2011.ongoing issues of staling and complaints for 2011 has been logged since 2012 and is a serious mechanical issue that should be under the recall.if anyone has experienced staling please document and send the complaint or if you know someone who has died from this please file to save others!
On multiple occasions, our 2011 jeep grand cherokee overland 5.7l engine stalls while braking and trying to turn corners. Recall p54 to replace fuel pump relay to correct this issue was done in november 2015, but the issue has continued. Most recently occurred sept 8th, 11th and now today the 14th. Had vehicle in for diagnostics on sept 13th and jeep technicians were unable to find the problem. When this stalling occurs, there are no warning lights and apparently no fault codes generated. When motor stalls, we lose power steering and brakes and have ended up on the wrong side of road trying to get stopped. This usually happens when decelerating and braking to turn off or onto a highway.
While driving in outerbanks, nc. The vehicle decided to shut the 4x4 system off and lower suspension completely, all while driving. My new born son, wife and 4yr old daughter in the vehicle and we are stranded. Paid for towing and after towed the vehicle goes back to normal with no maintenance. Upon returning home vehicle randomly shuts off while in motion, will not start or fuel pump randomly runs and now way to shut off. After some research i am finding this is a common problem with the tipm in these vehicles. You are not able to get the parts as they are on back order and nothing is being done to the manufacturer. Who do we complain to if this happens while my children are in the car and there is an accident. This seems like this will be the only way something is going to be done about this issue.
The contact owns a 2011 jeep grand cherokee. The contact stated while driving approximately 40 mph making a left turn, the engine stalled without warning. The vehicle restarted after several attempts. The vehicle was taken to a dealer for diagnostic testing. The contact was made aware of recall nhtsa campaign number: 14v530000 (fuel/propulsion system). However, the parts were not available to perform the repairs. The manufacturer was notified of the failure. The approximate failure mileage was 72,000.
Diagnosed as tipm problem (totally integrated power module) car initially had problems with headlamps and wipers malfunctioning, then ignition wouldn't turn over and then when it finally did the car could not be turned off! brought car straight to jeep dealer after it wouldn't turn off and was told it was tipm. They said part was back ordered over a month and car can not be driven in the meantime. This is a huge consumer problem across the country with multiple model jeeps and several model years. The part is impossible to get and i was even told a boat sank and that it why it is back ordered nationally for months. Looking at other consumer complaints online this should be a recall. Cars are not able to be driven and people are waiting months for the part.
The jeep would not start on the first try.it either cranks and cranks and never turns over, or it turns over but never reaches a good idle state and just shuts off.after a few attempts, it would finally start and be ok until the next time i leave it alone for an extended period.i believe the symptoms i am experiencing are the same as those that have been reporting a problem with the tipm, which seems to be a very pricey item that jeep (chrysler) knows is faulty and have done nothing about.not to mention that it is also an item that is on national back order with a class action lawsuit filed as well.
Engine cuts off during operation while moving. It usually happens when slowing down to turn going down hill. Vehicle loses power brakes and power steering. Other owners have logged same complaint on forums etc. Very dangerous.
The contact owns a 2011 jeep grand cherokee. On several occasions, while driving, the vehicle stalled and lost power while decelerating from highway speeds. As a result, the steering wheel seized. There were no warning indicators illuminated. The vehicle was taken to covert chrysler dodge jeep ram (8107 research blvd, austin, tx 78758) where no diagnostic failure codes were found and the failure could not be duplicated. The vehicle was not repaired. The vehicle was then taken to nyle maxwell chrysler dodge jeep of austin (13401 ranch rd 620 n, austin, tx 78717) where no diagnostic failure codes were found and the failure could not be duplicated. The vehicle was not repaired. The contact took the vehicle to mac haik dodge chrysler jeep ram (3207 s general bruce dr, temple, tx 76504) where it was diagnosed that the fuel pump and the fuel pump relays needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was notified and a case was opened. No further assistance was provided. The approximate failure mileage was 56,000.
Tl-contact owns a 2011 jeep grand cherokee --- vehicle has been stallingon owner -- jeep has been in shop four times in less then twelve months for same issue -- recall on other jeeps for same year and make of vehicle . Dealership stated nothing wrong with vehicle but they wont take vehicle as a trade in due to stalling issue ---- vehicle stalled two weeks ago .contact given number to jeep1recalls associated with this vinsep 18,2017 manufacturer recall numbert59nhtsa recall number17v-572recall status recall incompletesummary the brake booster water shield may have been incorrectly installed during completion of safety recall p14 (nhtsa 14v 154). An incorrectly installed brake booster water shield may be less effective in diverting water away from the brake booster, creating the possibility for corrosion and subsequent water intrusion of the brake booster.safety risk water intrusion of the brake booster in a cold climate may lead to freezing and limit the braking ability of a vehicle. Limited braking ability can cause a vehicle crash without prior warning.remedy inspect brake booster water shield for proper installation. If the brake booster water shield is found to be missing or incorrectly installed, the brake booster must be vacuum tested. Brake boosters that do not pass the vacuum test must be replaced. At the conclusion of this recall the brake booster water shield must be properly installed.
Our 2011 jeep grand cherokee would not start.plenty of crank but no start.had vehicle towed to nearest dealer but there were no diagnostic codes set in the computer and the techs could not find any problems.the vehicle started every time for three days.this problem has plagued us on two more occassions during the fall of 2013 (again, no issues found) and has raised its ugly head in may of 2014.my complaint;jeep dealerships cannot find the problem ,however, a simple search of the web produces volumes of "no start" testimonials from other victims as well.thank you,[xxx][xxx][xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)
Only 79,000 miles and dealership states i need to replace camshaft and lifters.repair costs more than vehicle is worth. All maintenance and oil changes were done.searching online reveals how common this problem, the manufacturers defects and the fact that fca will not admit or assist owners.no properly maintained engine should fail at 79,000 miles.
The car just shuts down when going down the road,we have almost been in two accidents on the highway when the jeep just shut down at speed and now the car wont even start,dearlership was of no help.
My wife has had 3 separate encounters where her 2011 jeep grand cherokee overland has randomly powered down, losing capability to operate the vehicle (no brakes/steering) while she was driving the vehicle.the first occasion happened in november of 2013, vehicle was stopped at an intersection and lost power.the vehicle was put into park and re-started with no further issue.we didn't report this incident.the second event happened on april 3, 2014, the vehicle lost power while my wife was driving at approx. 40 mph.again, when the vehicle came to a stop she put it into park and re-started the vehicle.we contacted the local chrysler dealership on april 7 and set up an appointment for april 12.the third event occurred this morning, april 10, 2014.the vehicle speed is difficult to determine but my wife was slowing down to make a left turn on a 50mph road.there were other vehicles in the area that could have caused serious accident, mainly a school bus with children on board.again, the vehicle had to be put into park and restarted.difficult to do on this busy road.i contacted the same dealership and explained to them what had happened.the dealership moved up my april 12 appointment to today.so far, the dealership has been accommodating.they plan to run diagnostics checks to determine cause of power failure.also, there are other electrical issues plaguing this vehicle (power door locks not working, drivers side seat heater not working, key not being detected).this vehicle has approx. 129,000 kms on the odometer and we bought it privately about 6 months ago (approx. 105,000 kms).i felt that i should report this issue given the recent attention to similar issues with general motors (ignition switch).if necessary, i can provide more details.
Started having problems starting my jeep on august 13th 2013. I travel to all parts of the city and in some cases find myself in areas that you would most certainly not want to be stranded...by the end of the day, i found myself in a bad part of town and the vehicle would not turn over...took about 25 minutes to final start and i got it home. The next morning, the same problem. When i finally got it started, i took it directly to the dealership....there it has been for almost 4 weeks w/ no real solution in sight..i am told it may be the tipm??? and that this part may not even be available through a 2nd or 3rd party manufacturer that may be going out of business?? where does chryseler stand on this??? sounds like this is a hugfe issue that is cropping up and nobody has any answers for the how many thousands of consumers w/ the same issue?? i pray it doesn't put someone in a compromising position wherein they are injured by circumstance through this issue or stranded w/ a health condition that leads to something more???
Fcw light on dash went on and all power went off, causing a total loss of steering and control on the freeway. This could easily result in a fatal collision.updated 9/13/18
The contact owns a 2011 jeep grand cherokee. While the vehicle was parked, the contact noticed oil underneath the vehicle on the carport floor. There were no warning indicators illuminated. The vehicle was taken to opelika ford chrysler dodge jeep ram (801 columbus pkwy, opelika, al 36801 (334) 749-8113) where it was diagnosed that the oil filter housing was cracked, which caused the leak. The oil filter housing needed replacement, but the vehicle was not repaired due to cost. The manufacturer was made aware of the failure and a case was opened. The contact stated that the manufacturer denied the repairs due to the high mileage of the vehicle. The failure mileage was approximately 89,000. Updated 9/19/18
The contact owns a 2011 jeep grand cherokee. While driving 60 mph, the engine stalled. The contact was able to merge to the side of the road and restart the vehicle. The vehicle was taken to an independent mechanic, but was not diagnosed or repaired. The manufacturer was notified. The approximate failure mileage was 53,000. Updated 01/07/14*ljthe consumer stated the vehicle would not start if the motor was not warmed up first. It would take 4-6 different starting attempts/cycles in order to start up the motor. The totally integrated power module was replaced. The vehicle was repaired.updated 06/8/2015
I have a 2011 jeep grand cherokee limited with approximately 32k miles. I began seeing an issue several weeks ago where the engine would crank but wouldn't start (using push button starter). Eventually it would start. Over the last several weeks the problem has intermittently reappeared but seems to be getting worse as it's taking longer to start once the issue is seen. I've noticed that if i use the key instead of the push button it'll start right away. In what i initially thought was unrelated i also experienced the engine simply cutting off while driving. Fortunately i was only driving about 5 mph on both occasions in which this occurred. Please contact me if any additional details are required. Thank you,
Jeep gc2011 stalls whiling driving.ongoing since 2012;mechanics have done a lot of service and repair very costly out of my pocket expences but has not fixed the stalling.says it maybe the alternator, throttle or ignition problem. The 2011 model should be included in the chrysler recall #t36 (nhtsa #17v435).
I bought a 2011 grand cherokee from shave jeep in thousand oaks, ca.the vehicle started to malfunction within days after purchase.it would seize up, usually at highway speed, stall out, thus losing power steering and brakes.i brought the car in for service about 8 times until i almost got hit by a big rig on the highway at night when my car died.the constant engine light reading was a camshaft position sensor.chrysler techs attempted to resolve the problem without any luck.unfortunately the dealer swapped out cars with me and i found out they sold this vehicle without telling the new owners of the major mechanical problems.
This is the second time i've been in my home which has a connected garage and gone out in the garage to find the engine running and i know for sure it was off when parked.i believe the issue is with the key fob and other items in my pocket it's possible to inadvertently cause the key fob's remote start to be pushed in the sequence needed to remotely start the vehicle. At that point the vehicle is running and you have no idea.this could result in death if the door to the garage leaks and there's a build up of carbon monoxide.i've also experienced beeps from the cars horn like you receive when locking the vehicle with the key fob so i know it was most likely inadvertently started.very unsafe.
The contact owns a 2011 jeep grand cherokee. The contact stated that while driving at approximately 30 mph, the vehicle stalled without warning. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 24,642.
2 weeks ago my car would not start, did get it started, took to dealer ship. Its apparently thetimp module. This part is on back order i was told it would be in this week its not and they are not sure. It take a few tries to get it started. And twice it stalled while driving. And its making a knocking. May i add this started at 36600. Miles.
The contact owns a 2011 jeep grand cherokee. The contact stated that while driving at approximately 30 mph, the vehicle stalled. The contact mentioned that after waiting for about 20 minutes the vehicle restarted. The vehicle was taken to dealer but was not repaired. The manufacturer was not notified of the issue. The vehicle was not repaired. The approximate failure mileage was 36,000.
Recall p54/nhtsa 14v-530my jeep has stalled 5 times in a year. Called chrysler about this recall and they do not have the parts to fix it. Took it to the dealer and was told the same thing. I ask both of them, what if it stalls and i am in a crash. There responds was that they hope that doesn't happen. My question is what can i do about this situation?thank you
My car sometimes it doesn't start and keeps cranking. But the most dangerous is when it shuts off while driving. I took it to jeep service but they didn't find what causes the issues. It keeps stalling. Doesn't happen every day and all the time but it's happening more frequently.
The contact owns a 2011 jeep grand cherokee. The contact stated that while driving approximately 45 mph, the vehicle began to jerk without warning. The vehicle was towed to a dealer where it was diagnosed that the total integrated power module needed to be replaced. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure and current mileage was 60,000.
I was driving home on the interstate an my jeep just stalled an turned off while i was driving an when i attempted to restart it kept acting like it was trying to but then wouldn't after a while i was finally able to get started again an i have had the same thing happen a few different occasions an have almost been hit or unable to pull off out of traffic .
The contact owns a 2011 jeep grand cherokee. While driving various speeds, the vehicle stalled without warning. The failure recurred several times. The vehicle was taken to david dodge chrysler jeep (610-358-5300, located at 1801 wilmington pike, glen mills, pa 19342) to be diagnosed, but the technician was unable to duplicate the failure. The manufacturer was made aware of the failure and referred the contact back to the same dealer. The vehicle was not repaired. The failure mileage was approximately 85,000. The vin was unknown.
Driving w on 60 in az, 30 mins after having oil changed at local auto care shop, where i was told everything looked fine but my radiator hoses looking soft. Consider getting g new ones in this 112 degree heat (like the day i'm submitting this). On freeway, engine overheats, stalls, steering locks, brakes harden and i come to a complete stop in an inconvenient 2 inches off the curb, still in everyone's way as they attempt to exit mill ave. Brakes hard and doesnt allow for push-to-start button to turn over. Nor to place in neutral. Standing by for a tow as we speak. Never had this happen before. Coolant just topped off three days ago and given an okay after oil change half hour prior to this happening. Perhaps coincidence. Perhaps just life. Reporting either way.
The contact owns a 2011 jeep grand cherokee. While braking and turning the vehicle to the right, the engine would shut off. The failure caused the power steering to shut off as well. There were no warning indicators illuminated. The vehicle was taken to huntington beach chrysler dodge jeep ram (16701 beach blvd, huntington beach, ca 92647, 714-841-3999) to be diagnosed, but the failure could not be duplicated. The contact was informed to bring the vehicle back if the failure recurred. The contact stated that the engine failure sporadically occurred three additional times. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 55,000. The vin was invalid.
Vehicle began presenting with grinding noise upon start up (similar noise to turning the key in older vehicle once engine was running). Brought to dealer's attention at time of service - dealer could not duplicate grinding noise. Within a few weeks, vehicle began taking more than 1 attempt to turn engine over (sometimes up to 4-5 attempts), including prolonged engagement of starter motor. If multiple attempts, noticed rich fuel smell. Mentioned to dealer at time of next scheduled service - dealer could not duplicate starting problems over the course of 2 days in their care. Dealer said to wait for more frequent occurrences to begin then they would check again. Starting issues were intermittent and continued to occur until last week, where after "hard start," vehicle engine stalled while in reverse pulling out of parking spot (<5 mph); however, power to lights and radio remained on; steering locked up, and had to push vehicle to safe spot. Took 2 starts to get engine running again. Next day, after 4 failed starting attempts (5th successful), had battery tested and replaced day after thinking it could be part of problem (starter and alternator tested fine). The day after battery replacement, vehicle produced what sounded like abnormal start, then engine stalled while in motion under 5 miles per hour. Based on evidence and prior reports, faulty tipm is suspect. We are fortunate that both stalls occurred under 5 mph; it is only a matter of time before this happens at highway speeds. Hoping the nhtsa will force chrysler's hand into opening formal investigation into faulty electrical systems in vehicles.
Vehicle engine shuts off randomly while driving. This problem has happened multiple times. The engine is not running so there is no power steering or power brakes putting my wife, child, and others around them in danger when this happens. There are numerous and numerous amounts of complaints about this issue all over the web. Chrysler has a recall fix for this issue but their fix is not working, as we have had this "fix" done twice, still having the stalling while driving issue. There are 188,000 other vehicles affected by this. These vehicles are a danger to everyone on the road.
Tipm- i went to start my jeep this morning that felt like a weak start up, it then hiccuped and died. Thinking it maybe just a one time incident, tried again, with the result of the starter just cranking for about 5-6 seconds. This repeated multiple more times before i called a tow truck to take to a local mechanic. It was diagnosed with bad fuel pumps, and the cost to replace was $1600. This prompted me to call the dealership and ask if that's even possible. After explaining the issue at hand, the service manager told me that he doesn't believe the issue to be caused by faulty pumps, but from the tipm. This is obviously not the first time he has heard of this issue. I then did some research on the web and found this to be a pretty prevalent issue amongst owners of this year, make, and model. When i called him back to see if the backorder issues were true, he told me it would take around three weeks to get the part. I immediately asked for the jeep corporate number, called them, and began to speak to a guy about it there. He told me that the production rate was one per 7 days... And that coupled with there are tons of these cases out there is why it was going to take a while to get the part. He went on to tell me that sounds crazy, but its just how fast, (or slow) they are producing them. I asked if the new product was a replica of the original and he said this is a solution for the previous one and would fix the problem, not just a bandaid. He advised me to have it fixed and hope the recall comes and i would be eligible for a reimbursement. With the price of this fix being so high and the amount of people affected, this has to be recalled. Please have anyone having this issue file a complaint here. This customer service rep told me there just hasn't been enough formal complaints about it to validate a recall....
The contact owns a 2011 jeep grand cherokee. While driving at various speeds, the engine warning light illuminated and the vehicle stalled. The vehicle failed to restart. The failure recurred numerous times. The vehicle was taken to an independent mechanic, who diagnosed that the tipm was defective and needed to be replaced. The vehicle was not repaired. The approximate failure mileage was 56,049.
I was driving on the highway to work in the passing lane, when the rpm's went way up and then way down.i heard a loud noise coming from under the hood and loss of power from engine.no engine light indicator was on before this happened or any sort of indication this was about to occur.i pulled over and had it towed to the dealership.the dealership indicated that the crankshaft was broken internally and that this is a defect of workmanship as i can show records of every oil change on this vehicle.the dealership is offering no good will and chrysler refuses to help as the mileage is 114,000.i still owe close to $13,000 on this vehicle and to replace the engine it is going to cost $7,800.
While decelerating in a right turn the engine quit.it started right up afterwards.
Vehicle will not start and when it does start it will not stay on longer then 10 seconds. Stalled out on highway and was left stranded until the following day.
The contact owns a 2011 jeep grand cherokee. While driving approximately 30 mph, the vehicle stalled. The vehicle would not exceed 30 mph with the accelerator pedal all the way to the floorboard. The warning lights were illuminated on the instrument panel. The contact was able to drive the vehicle to the dealer to be diagnosed. The vehicle was not repaired and the manufacturer was notified. The vin was unavailable. The failure mileage was approximately 60,000.
Vehicle completely shuts offat speed while making a turn.problem is intermittent, you loose power steering and brakes.no codes given and no warning vehicle is about to but off.has happened 8 times in 2 years, is dangerous when exiting highway, need to put car in neutral to restart vehicle.
Was slowing down from 50 mph to make a left hand turn.as i was entering the turn, at about 30 mph, the engine shut off. All dash lights still functional, radio was still on, turn signal still on.there was no sputtering.lost power steering and power braking (and any other items that are not functional while in "run" mode).shifted to "neutral", but it would not start because the transmission was not in "park".pulled to the side and stopped the vehicle, put it in "park".started like nothing had happened.there were no warning lights before shutdown, there are no service lights or obd ii codes stored in computer.was using the push button starter, the key fob was in my pocket.
2011 jeep grand cherokee fire. Total loss october 16, 2011 flames started under drivers side front after all vehicle lights came on starting with drivers side blinker indicator.approx 43,000 miles on vehicle.many service issues since purchase including replaced piston. Said they could have replaced the whole engine but instead just replaced piston. Police and fire came to mile marker 82 on i-94 south in wi. Wi state patrol tomah crash form dot document # [xxx].information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
2011 jeep grand cherokee.consumer writes in regards to vehicle stalled then turned off while driving.the consumer stated when the vehicle stalled,it became impossible to the steer the vehicle, the brakes did not respond, the headlights went out, they blinkers did not work and the dashboard was dark.the only display on the sash was the radio/navigation display and the center console text indicating how to start the vehicle.the consumer tried pressing the brake and the start button, but nothing happened. When she slowed down enough, she pushed the transmission lever hard into park, hoping to bring the vehicle to a complete stop.the vehicle was towed to the dealer. The service technician determined the remote keyless entry module was not communicating correctly with the other modules associated with operating the vehicle correctly. An update was performed on the modules, including the remote keyless entry module.however, the technician could not guarantee that it wouldn't happen again.on january 9, 2013, a similar symptom occurred again. When the consumer pushed the ignition button, the vehicle started, but it only lasted for a moment. It then shut down and the center console text displayed on how to start the vehicle. The consumer then pressed the brake and the push button and the vehicle started again, but shut down minutes later. When the key fob was physically placed in the ignition location, the vehicle started without any problems.
The contact owns a 2011 jeep grand cherokee laredo. The contact stated that when trying to accelerate and merging onto the freeway, the vehicle would hesitate and the engine rpms would increase drastically. The vehicle was taken to a dealer where they advised her that the failure was caused by a computer malfunction, among other things. The vehicle was reprogrammed but the failure persisted. The vehicle was taken back to the dealer where they advised that they were unable to diagnose the failure. The vehicle was not further repaired. The manufacturer was contacted and they offered no assistance. The failure mileage was approximately 5,000.updated 12/28/11*ljthe consumer no longer owns the vehicle. Updated 05/02/12
2011, 2012 chrysler vehicles with the pentastar v6 3.6 liter engine are rated to tow 5000 lbs unrestricted with the tow package installed.there is a design defect in the cooling system in that it cannot cool the engine when towing about 3500 lbs uphill.the tow vehicle starts uphill at the highway speeds of 65mph in the passing lanes with enough power to continue and suddenly without any warning, lights, etc., the tow vehicle looses power and abruptly slows to a maximum speed of about 27mph.with all other vehicles on the road trying to get by and not slow down, this creates an extremely dangerous situation of attempting to cross 3 lanes or more to get off the road while tractor trailers have to slam on the brakes and hopefully screech to an almost stopped position to avoid killing the families in the tow vehicles.chrysler has confirmed the problem but has refused to do anything about it and has insisted that the vehicles are working the way they were designed but are obviously not working within the advertised specifications.chrysler does not want to change the advertised specs due to the fact that it might cost them money, even though many peoples lives are at risk. Chrysler could easily perform a recall and fix the problem, saving lives, but there would be a small monetary cost to chrysler.
When pressing start button, engine cranks for about 8 seconds and won't fire. Can press start button again, sometimes starts on 2nd or 3rd try, sometimes not until the 6th try. Problem progressed to a condition where the engine was running, but sputtered and did not want to stay running. Was able to drive vehicle home since it wasn't far away. Tow truck has taken jeep to the dealer and am waiting for part to arrive from new york but have been told it may not be available. Parts and labor are not covered by warranty, dealer states that gas tank needs to be removed for the repair.
The contact owns a 2011 jeep grand cherokee. The contact stated that the automatic starter failed. The vehicle was taken to an authorized dealer where the wiring harness under the hood was repositioned, allowing the hood to close correctly and allowing the automatic starter to function. The contact also stated that the air conditioner failed. The vehicle was taken back to the authorized dealer where the coolant condenser was replaced. In addition, the electronic stability control and engine malfunction lights were also illuminated on the instrument panel. The vehicle was taken to the authorized dealer on four occasions for these failures. The contact felt the vehicle was unsafe to drive due to the consistent failures. The failure mileage was 20 and the current mileage was 9,500.
Tried to pass another vehicle on the highway by pressing down on accelerator expecting to have more power to come on as vehicle goes into lower kick-down gear and my vehicle started to shake "violently" with no increase in power coming on.this loss of power/violent shaking almost caused and accident from the vehicle behind me as i lost power with no warning to car behind me as break lights would not be applied by me as i was trying to speed up.i encountered the"violent shaking" situation 4 times in total.i would compare the feeling to driving a manual stick shift and not giving it enough gas and as a result the car starts shaking uncontrollably. I am concerned the outcome in the future may not be as favorable for me or others if they experience this situation..
Driving down the street when white steam like smoke comes from under the hood.the smoke becomes dense and there is a smell of hot transmission fluid.the vehicle begins to power off and upon exiting the vehicle there is a strong smell of transmission fluid and a large pool of fluid discharged under the vehicle.the car was towed and returned to the dealership.the dealers technician reported, "technician performed visual inspections and clean off of fluid found the transmission cooler lines at the radiator had disconnected due to not be improper connection issues reinstalled both transmission cooler lines and clamped lines, tested pressure on both lines.filled system and test drove and cleaned (due to massive spray from lines coming loose), pulled vehicle back into shop and rechecked fluid level and cleaned area (repeated this process several times to bring fluid level to proper level) finish cleaning engine area and verified.parts:6 fluid-atf +4". My issue is that i had just exited a high speed, 65mph, highway and if this failure had happened on something less then a slow secondary road with no traffic, there could have been a significant accident or potential injury.
We purchased a new 2011 jeep grand cherokee 11/23/2011. The car had 308 miles on odometer. On 11/25/2011 as we were going out of town the vehicle's diagnostic (obd ii) system warning appeared, with a symbol "mil" indicating a malfunction indicator light. I checked the fuel tank cap and it was tight, i drove the vehicle to the nearest chrysler/jeep dealership in hamptonroads, va. The service department checked out the problem and determined it to be a # 6 cylinder,misfire-coil failure. None were available for replacement. The service department person stated that it was ok to drive the vehicle locally but suggested it would not be a good idea to drive it out of town, as it would not get very good gas mileage! we started to drive the vehicle home, however; approximately 2 miles after we departed the jeep dealership the vehicle caught a fire and burned the entire engine compartment/front of vehicle. We, my wife and i escaped without physical harm, but had to stand by and watch it burn until the firedepartment arrived.
My issue is with the a/c evaporator in my 2011 jeep grand cherokee. After driving for about 3 hours on the road with the a/c in use the evaporator freezes up and air stops blowing out of the vents. I can still hear the a/c working but nothing blows out.i took my car to the dealership and they told me chrysler is aware of the ongoing and reoccurring problem but has determined that they are not going to fix it. They recommended that i just use the a/c on a warmer setting or turn it off after it freezes up and wait a while for it to thaw out. I believe this is an unacceptable fix for a problem that i have and that should be covered under my warranty. I know other people with chrysler vehicles that have the same exact issue. This can be very dangerous when you are on a road trip in the south in heats of 100+ degrees especially when you plan to ride in a car with functional a/c.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)
Several times, engine stalled during commute in heavy traffic. Fule pump continued to run after engine was shut off.
2011 grand cherokee. Consumer states vehicle stalled while driving and engine and power steering stopped working *tgwthe consumer stated a few months later, the engine light went to hot, the fan went into high mode and the air conditioning unit would not work.a local garage informed the consumer, the engine did not overheat. The next day, the consumer took the vehicle to the dealer and they kept it for three days. The dealer stated the vehicle had a faulty thermostat. On july 26th the same overheating scenario occurred again, and the cooling fan was replaced.
The contact owns a 2011 jeep grand cherokee. The contact received a recall notification for nhtsa campaign number: 14v115000 (equipment, tires) and stated that the part needed was unavailable to perform therecall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.updated 8/19/15updated 10/23/2017
Dashboard is melting and leather is coming off the dashboard.less than 10,000 miles over 36,000 and bought a $3,000 5yr 75,0000 mile extended warranty and jeep would not cover this.potential safety issue.
My jeep failed to start on the first 4 attempts. This was one of the many times it has failed to start. My service tech told me it needs a tipm, total integrated power module and that they are know by jeep to be defective and jeep needs to recall these before there are anymore accidents. I was also told it will take weeks for a replacement tipm due to the demand of the bad ones being replaced. I was also told this is around a $1300 repair. I bought a extra 5 years warranty and now need to get a rental and have it fixed before it leaves me stranded along the road.
My jeep grand cherokee overland 4x4 2011 is experiencing starting problems. The yark jeep dealer in toledo ohio diagnosed the problem to be the total integrated power module or tipm on september 4, 2013.i had not driven the car for 5 days due to a fear of being in a strange place and not being able to get the car started.the yark dealership, on advice of chrysler, performed a software update, which seemed to work for about an hour at the dealership.then it [constant starter cranking, which the dealership said was because the tipm was not sending any power to the fuel pump] started again at the dealership. Now, i am being told, by the yark dealership, that there is a 2000 part backlog on the tipm and that the part-distributor re-stocking date has moved from 9/9/2013 to 9/23/2013. If the delivery date holds i will be without my vehicle for about three weeks.internet research (http://townhall-talk.edmunds.com/direct/view/.f0f8b2b/1112) reveals many people that the same problem and chrysler will not pay for a rental car unless the tipm is totally non-functional which i feel is unacceptable.
2011 jeep grand cherokee, customer states battery dead. Having to jump start.also checkforleak.. Updated 6/23/2015
The contact owns a 2011 jeep grand cherokee. The contact stated that the jack in the rear fractured while changing the tire. The jack was apart of the original equipment. The part was not replaced. The manufacturer was notified of the failure. The failure mileage was approximately 35,000.....updated 06/15/16
My jeep grand cherokee hasn't been starting regularly for about 3 months.four days ago the headlights turned off while i was driving, yesterday it wouldn't start at all. Currently having the tipm replaced to the tune of $1100.
Headliner caught fire, origin appears to be near passenger vanity mirror base... Updated 08-20-14updated08/25/2014
I have had my jeep worked on twice to fix the tipm at billy craft chrysler jeep.in august they advised they were doing a temporary fix.on december 16, 2014 they indicated that they completed recall p54 and input this into the system as complete - my vehicle has now started having the same problems.in addition when the temporary fix was done in august this caused the automatic high beam sensor to stop working - billy craft states this is a coincidence and unrelated.despite indicating the recall was completed in its entirety, i found out this week billy craft chrysler jeep did not in fact complete the recall despite telling me they did and inputting into the corporate jeep system that this had been completed as of 12/16/14.i am now having to take the vehicle back again to have the actual fix completed.if there are recalls made, the shops performing the recall fixes should maintain a high level of integrity and actually complete these or there should be some type of corrective action taken against their business.i am now working with the general manager and will be trading my jeep in as soon as possible.my safety and the safety of others on the roads is not worth this.
The contact owns a 2011 jeep grand cherokee. The contact stated that the high beam headlights remained illuminated. In addition, the power locks were inoperable and the power outlet failed. An independent mechanic noticed that a wire attached to the totally integrated power module (tipm) had burned out. The contact took the vehicle to dick scott chrysler dodge jeep ram plymouth (located at 684 w ann arbor rd, plymouth, mi 48170, 734-259-2023) who stated that the tipm needed to be replaced. The vehicle was not repaired. The contact stated that the failure was related to an unknown recall. The manufacturer was made aware of the failure and informed the contact that despite the vehicle matching the criteria of the vehicle's included in the recall, the vin was not included. The contact was referred to nhtsa. The approximate failure mileage was 156,000.
The contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v879000 (electrical system, interior lighting). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (crown chrysler jeep dodge ram dublin, 6350 perimeter loop rd, dublin, oh 43017 (888) 739-0282) was contacted several times and finally informed the contact that the parts were not available because they could not match the custom interior vehicle color. The manufacturer was made aware of the issue and referred the contact back to the dealer as they could not confirm when the parts would become available. The contact had not experienced a failure. Parts distribution disconnect.
The roof on the inside of my 2011 grand jeep cherokee caught on fire due to a sun visor recall (recall r71) the john hiester dealership in sanford, nc had previously fixed twice. Their special investigator said they weren't going to pay to fix the electrical fire damage because it wasn't related to the recall andwasn't a manufacturer issue. Basically, they implied that i caught my own vehicle on fire & risked my own life & the life of my grandchildren, which is crazy. See details below: on october 23, 2020, i took my 2011 jeep grand cherokee to the john hiester chrysler, dodge, jeep, ram dealership located on hawkins avenue in sanford, north carolina, to have the sun visor wiring related to safety recall r71 replaced. Per the attached invoice from the dealership, they replaced the right and left sun visor and installed wire guides and grind reliefs. At approximately 6:45 a.m. On december 9, 2020 (not even two months later), from inside of the house, as usual, i used the car key to automatically start my jeep that was stationary (sitting in my driveway) so that it could warm up. When my grandchildren and i walked outside to get into the jeep, i noticed a lot of smoke on the inside, so much so, that i couldn't see anything. Upon opening the jeep door, the entire vehicle was completely filled with smoke. With the doors opened, the smoke finally cleared, and, in horror, i saw that the roof on the inside had been completely burned and paint on the outside of the roof had bubbled from what appeared to be a fire. I immediately connected the incident to the recall that was repaired on october 23, 2020 because the previous night, i'd tried to turn on the visor light to read something and the lights were extremely dim. I messaged the john hiester dealership via online around 7:30 a.m. From there, my jeep was towed to the dealership, where it still remains unrepaired.
The contact owns a 2011 jeep grand cherokee. The contact stated that the totally integrated power module was defective and replaced. The contact stated that the repair affected the passenger side turn signal, which caused the front fog lights to blink. Dodge chrysler jeep city (4395 us-130, burlington, nj 08016,(855) 242-0015) stated that the initial repair caused the passenger side turn signal to have to be repaired for more than $2,000. The failure mileage was 140,000.
The contact owns a 2011 jeep grand cherokee. The contact stated that the drivers side-turning signal failed to function. The contact noticed that the rear tail light casing was burning internally. The contact had the dealer replace the lighting; however the failure recurred on the passenger side tail light. The vehicle was taken back to the dealer where it was diagnosed that the passenger side bulb failed because of water leaking in the tail light assembly. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was 58,815....updated 04/12/16 updated 11/2/2017
When the right turn signal is on the fog lights flash and the turn signal does not blink. When i turn the fog light button on my turn signal lights up but does not blink. Took it to the dealer and they said it was the tipm that was faulty. Now after i got it back both front turn signals do not work and the back flashes fast and sometimes flashes normally. Also back when i bought the car a year ago in june 2017 the car would start and i would let the engine warm up but about 20 seconds in, it would stall. When driving it would usually stall when i was breaking at stop lights and stop signs. I replaced the camshaft positioning sensor about 3 times so far and still feel the engine losing power at times.
A friend told me that i had a headlight out. My dash was not showing that i had a light out and i couldn't tell when i was driving. I took it to advance auto parts to buy a new headlight. At that time, the headlight was working fine. I took it to a shop where they told me that they would have to take the front of the car off in order to replace it. They said that the issue was with the ballast and that they could not fix it.
Repair of blown front running light reveled defective electrical socket that was overheating and creates a safety fire hazard. Bulb socket badly burned and needs replacement due to faulty part. This is a 2011 jeep grand cherokee 4x4 overland with only 36,000 miles. Repair mechanic described electrical socket as a level 1 safety hazard.
I have had our jeep into genesee valley chrysler jeep twice (since january 2016) since this recall came out and they still say that they don't have the parts.we have had no issue yet, but this is getting to be too long
1. The vehicles head has to be replaced due to bad valves at only 59,000 miles.2. The front right turn signal stopped working, and is burning the bulb socket and headlight housing. It was determined by an independent mechanic that the tipm module is going bad causing shorts, and other electrical issues. (the dealer claims it is a burned bulb socket, but we tested the socket, and entire system and found the true problem)3. The horn stops working randomly, and sometimes when it does work its only the high tone. This problem is also traced back to a faulty tipm module.
Tail lamps, right and left, melt causing turn and brake light failure exposing the vehicle and its passengers to crash.this issue is very recurrent, i have to change to right bulb at least 2 times a month.
We were driving last saturday, we were driving onto a busy main street the car was in motion, another made a illegal move and swireved into our vehicle, we honked but the horn wouldn't work. We stopped the vehicle. The other driver apologized with a wave of their hand. We started to drive again, trying to use the horn with no success. About 15 later the horn started to sound. The horn has stopped and started. This vehicle has had numerous recalls.
Faulty headlights while driving on the freeway at night time the headlights completely failed causing a very dangerous situation almost causing an accident. I have had to replace these headlights 8 months ago now this.
It began a couple of weeks prior to 8/14/14 where the car would take several tries to start.i would press the start button and the car would not turn over and start.finally on 8/14/14 it was at it's worst taking many more tries and barely started when i left work and again picking up my child from school.i made it home but it wouldn't start again after that.we had the car towed to the dealership on 8/19/14.we were informed on 8/20/14 that it was an electrical issue that needed to be replaced costing $1300.the items repaired as listed on the invoice were tipm kit tip 080350 and core return.
The contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign number: 14v391000 (lighting, electrical system) and nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic) however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not notified of the delay. The contact had not experienced a failure.
The contact owns a 2011 jeep grand cherokee. The contact received a notification for nhtsa campaign number: 14v530000 (fuel system) and nhtsa campaign number: 14v391000 (exterior lighting and electrical system). The part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was not notified of the issue. The contact had not experienced a failure.
Dealer is not getting parts to fix problem. I have received a recall notice on this 3 or 4 times and each time the dealer states they don't have the part.the issue is the sun visor wiring. Recall notice: r71/nhtsa 15v-879.
The contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v879000 (electrical system, interior lighting) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
10/10/2015 at approximately 320 pm cdt, i was driving i35 south between duluth mn and minneapolis mn.smoke started billowing out of the headliner, rh side above the windshield/sun visor. I pilled to the side of the road, pulled the a pillar and pulled down the headliner.flames were present, i reached in thinking it was a wire (it was) sustained burns on my right hand.grabbed the owners manual , located the fuse for courtesy lights under the hood, pulled the 15 amp fuse (which had not blown).removed the sun visor and vanity light, and associated wiring.fire was extinguished at that point.removed the visor and wiring, found a burned connector and smoldering wiring. Grabbed a side cutter and terminated the wiring to the lighted vanity light, after removing the center upper map light assembly. I sustained minor burns right hand (three fingers).vehicle was in motion when fire broke out speed 70 mph.vehicle damage was inspected by duluth jeep, duluth mn.duluth jeep kept the removed parts.recall #36 was accomplished 11/2014 by duluth jeep.
All electronic components flicker or shut off and smelled like wires where burning. This all happens when the vehicle is running
I took my 2011 grand cherokee to the dealer for the normal maintenance. However, there were a couple of recalls so i asked them to take care of them. Recalls were related to the fuel pump relay and to the sun visor (which apparently can short-circuit and cause a fire). There was a firmware update for the tipm also so i got that done too.3 weeks later, i get on my car, i put the ignition to on and the wipers went on, i tried to turn them off and i couldn't.this is a list of all the symptoms:- turn signals not working- rear wiper not working- front wipers on- traction control off and no way to turn it back on- buttons on the steering wheel not working, none of them, except for the ones that control the radio- heated steering wheel, tow/haul, traction control and 110v plug switches not responding- interior lights not working- headlights worked but no way to control high or low beamsi did some research online, found that some other people were having the same issue and some of them said that they had the issue resolved by leaving the battery unplugged overnight, it didnt work.i took the wipers out (since i couldn't turn them off) and took my car to the dealer (without turn signals). They've had the car for 2 days already, yesterday they called me back and told me they were still trying to determinate the issue but that it could be a defective tipm.i have no idea of how much this is going to cost to get fixed but the truth is, i got this car 2 months ago, looked perfectly fine, very well maintained and now i will probably have to put more money out of my pocket to get this thing resolved.reading on the forums i have also become aware of the big safety issues that a faulty tipm may cause, read of people's cars stalling in the middle of traffic! i am really concerned now about my safety and i wish i didn't buy this car.
Vehicle cranking long before starting, dealer diagnostic was tipm, jeep was contacted they agreed they has issues with part mentioned and agreed in provide part w/$100 deductible, i still paid for the cranking sensor and labor, new tipm created more electrical problems. When turning signal was activated fog lights were blinking but not the turning lights, taken back to dealer they temporary fix the problem until jeep releases the new update in at least 2 months, after they fixed the turning lights another issued resulted, now the stop tail brake lights don't turn on if ignition switch is not in on position and sometimes even with the engine running , or if engine is not running. This issue concerns me a lot, since this is very critical if driving on highway and engine stop working how i will let the vehicles behind me that i have an emergency and i'm stepping on the brakes,lights will not turn on. Are you people from nhtsa waiting until fatalities happen to force jeep to make a recall and fix the problems.? there are thousands of vehicles with failures related to this tipm , please prevent people die in crashes for this issue and do something about it. Now my car is in the dealer again because they can properly fix it, and all related to this new tipm. These corporation was already bailout with our tax money, now they are passing the cost of repairs to people who purchased a defective product, it is very suspicious that all ofthe tipm went bad, between 50,000 and 60,000 miles just after warranty has expired...please do something.
The contact owns a 2011 jeep grand cherokee. The contact received a notification for nhtsa campaign number: 14v530000 (fuel system), nhtsa campaign number: 14v391000 (exterior lighting, electrical system) and nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic). However, the parts needed were unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was not notified of the issue. The contact had not experienced a failure.
I was driving on i-75 at night and my lights suddenly went out. The only thing that stayed on were my running lights. I pulled off to check car and front head lights and back lights were not functioning. Fortunately my flashers worked, so i managed to get home with my flashers flashing and dome lights on. My dash lights stayed on but dimmed periodically. It was a very dangerous situation. When i got close to home, all the lights came back on. I took it to dealership where they checked the car out and could find nothing wrong with the electrical system. I now don't trust the car and won't drive it at night.
The contact owns a 2011 jeep grand cherokee. The contact stated that the interior dome light remained illuminated indicating that a door was open however; the doors were closed and locked. The contact received notification of nhtsa campaign number: 15v879000 (electrical system, interior lighting) however, the remedy for the recall was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 60,000. Parts distribution disconnect.
Lever operating high beam/bright head lights does not click into place.when pressed forward to engage high beam lights, the lever often returns back to its previous low light position on its own.additionally, it automatically returns to low light position when you try to use turn indicators.
After reading many other complaints i see that my vehicle seems to also be suffering from a faulty tipm. My first attempt to start the car most days is met with what seems to be a lack of fuel but every other attempt to start the car the same day is successful without incident. There is no consistent time, speed or temperature related to what happens when the car is traveling.the dashboard lights up, radio, a/c, turn signals and headlights turn off and seat belt alert sounds.only once has vehicle lost power briefly.when i first purchased this vehicle in 2012 the dealer cold not find the source of the problem.now it is happening much more frequently but before i take it to the dealer and pay for the tipm i want to verify that it is a recall item.another issue that began recently is the front passenger door would not close if opened from the inside unless we pull the exterior handle twice.i was told that this was not covered and would cost around $600.
While motoring along, my wife and i noticed an acrid smell which became more and more intense until our eyes began to burn and it became clear that the acrid smell was from our own vehicle, and not from another source such as some other vehicle driving ahead of us. We pulled off the road and immediately we saw smoke coming from the passenger-side sun visor which was is the up position. We shut the car off and flipped down the sun visor to see what was going on, and the visor broke off as we did so. Sparks and molten metal began dripping from wires which protruded from the headliner. It was clear by the amount of smoke that the headliner itself was on fire in between the passenger compartment and the roof panel, and almost immediately flames burned through the headliner material.by purest chance a police vehicle drove by at that moment; we flagged the officer down and he produced a fire extinguisher from his vehicle and put out the fire. The flames were spreading so quickly that it was clear that, had the officer not happened by at that moment, our vehicle would have been completely destroyed.the fire department was called and they disconnected the battery to insure there could be no further electrical fire and that it was safe to tow away the vehicle.in 2014 we received a recall notice from jeep (real p36) which cited a possible risk of fire due to resistance in the wiring of the vanity lamp.the recall repairs were performed by our local dealer in december, 2014.
When you turn on the right turn signal, the light stays solid & the fog lights blink.when you turn on the left turn signal it will start out flashing correctly & after about 30 seconds it will start flashing fast with no light in the rear at all. We have taken it to chrysler & they want $1400 to repair or replace the tipm. There is no less than 15 videos on you tube on how to correct this issue which means you are without your vehicle for 2-3 days & you don't have a guarantee that it will fix the problem. We have been stopped multiple times by the police for not using our turn signals. This same complaint is listed on your site multiple times, but i don't know why a mandatory recall hasn't been issued. For a consumer having to pay $1400 out of pocket to repair what i think is a pretty big safety issue is just wrong.
Chrysler is still not making this part available to dealers so that it can be installed. This part can fail without warning and cause the engine to stall while in motion. My dealer is ready and willing to replace this relay, but it is not yet in production.
The light bulbs on the rear of the vehicle use for advising left or right turn as well as regular night for visibility are melting the cover frame where they are located, this cause water to leak from the outside causing the bulb to malfunction or damaging the same.this could easily cause an accident by the other vehicle behind you not been able to see you up front.
The contact owns a 2011 jeep grand cherokee. While driving 55 mph, the low beam headlights were too dim and prevented the driver from seeing one car length in front of the vehicle. The vehicle was not repaired. The manufacturer was not made aware of the issue. The failure mileage was 32,000.
The contact owns a 2011 jeep grand cherokee. While driving at unknown speeds, the headlights, windshield wipers, and instrument panel illuminated. The check engine warning indicator also illuminated. The vehicle was taken to a dealer, but was not diagnosed or repaired. The vehicle was still at the dealer. The manufacturer was not made aware of the failure. The vin and failure mileage were unknown.
The contact owns a 2011 jeep grand cherokee. While driving various speeds on the highway, the headlights started to flicker and dim independently. The headlights were replaced several times. The dealer diagnosed that the headlight bulb needed to be replaced. The vehicle was repaired, but the failure persisted. The manufacturer was notified of the failure. The failure mileage was 11,748. Updated 09/21/15*lj
The contact owns a 2011 jeep grand cherokee. The contact stated that the forward collision warning light illuminated and the vehicle stalled. The contact stated that several attempts were needed to restart the vehicle and the vehicle operated as designed. The vehicle was taken to maguire chrysler dodge jeep ram of syracuse (959 hiawatha blvd w, syracuse, ny 13204) however, the mechanic was unable to duplicate the failure or retrieve a fault code. The contact then received notification of nhtsa campaign number: 19v813000 (electrical system) however, the part to do the recall repair was unavailable. The same dealer was contacted and confirmed that the part was not yet available for the recall repair. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 180,000. Vin tool confirms parts not available. *lnconsumer stated she had the worked done on march 2020 but has recurred again.
Dash board is severely wrinkled. This could possibly interfere with the integrity of the air bags.
The contact owns a 2011 jeep grand cherokee. While driving 35 mph, the vehicle lost all power and stalled. In addition, the forward collision warning indicator illuminated. The contact stated that the failure occurred on numerous occasions. The dealer (oxmoor chrysler dodge jeep ram, 4520 shelbyville rd, louisville, ky 40207) was contacted and informed the contact that the failure was previously repaired per nhtsa campaign number: 14v530000 (electrical system). The vehicle was not repaired for the recent failures. The manufacturer was not notified. The failure mileage was 103,000. The vin was not available.
The contact owns a 2011 jeep grand cherokee. The contact stated while driving approximately 5 mph, the vehicle stalled. The contact stated that the forward collision warning off (fcw-off) light was illuminated. The vehicle was taken to galeana chrysler dodge jeep ram fiat (14375 s. Tamiami trail, fort myers, fl 33912) however, the vehicle was not diagnosed or repaired. The contact stated upon investigation, found and associated the failure to nhtsa campaign number: 19v813000 (electrical system). The vehicle was repaired however, the failure persisted. The manufacturer was informed of the failure and informed the contact that no assistance would be provided. The failure mileage was approximately 44,000.
None of these three recalls have been addressed by chrysler or my dealer. They are recall #'s14v-154;14v-391;14v-530 respectively. The dealer is claiming that chrysler is not providing the necessary parts to remedy the recalls. I don't want my family at risk during the winter months with the brake booster issue, or stranded on the side of the road as a result of the fuel pump issue.please consider this my formal complaint against chrysler group llc.
Letter from the state of west virginia office of the attorney general on behalf of constituent regarding the safety recall on his 2011 jeep grand cherokee. *ld*dtthe consumer stated the vehicle died while driving and the steering wheel locked up. The dealership was notified and advised there was no remedy. The consumer requested a loaner vehicle until the problem was resolved. Consumer stated there were no engine light or messages and could not be repaired.
2011 jeep grand cherokee.consumer writes in regards to fuel pump and brake recall notice.the consumer stated he didn't have any problems with his vehicle prior to the recall notice, he made an appointment, to comply with the recall. However, on january 4, 2015, while driving on the highway the consumer almost had an accident. The vehicle was towed to the repair shop.it was determined the fuel pump needed to be replaced.the consumer believed the new overlay wiring had caused the original fuel pump to fail.
While driving the vehicle stopped dead. It would not restart. Had it towed to local dealer. The tipm (total integrated power module) and both fuel pumps were out!part was back ordered for a month.i was without my vehicle almost 4 weeks.drove it two days on a trip and the constant velocity joint went out!
The contact owns a 2011 jeep grand cherokee. While the gear was in reverse, the vehicle stalled without warning. The failure occurred several times. The vehicle was taken to an independent mechanic. The technician stated that the failure might be due to a defective tipm. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 41,000.updated 11/14/14 updated 4/29/2015
The contact own a 2011 jeep grand cherokee. The contact stated while driving on the highway at 80 mph, the vehicle loss motive power and stalled without warning. The contact placed the vehicle in neutral, restarted the vehicle, shifted back to drive, and the vehicle operated as designed. The contact stated this failure recurred several times. The contact took the vehicle to rockwall chrysler dodge jeep ram (970 e interstate 30, rockwall, tx 75087) who replaced the fuel pump relay however, the failure persisted. The manufacturer was made aware of the failure. The failure mileage was 107,768.
The first 3 weeks i had the vehicle the engine light kept coming on. I returned to the lithia dealership in santa fe 3 times to have it corrected. They accused me of fueling the car with the engine running. I do not fuel my cars with the engine running.the transmission had to be replaced at 4,000k miles because the robot at the factory did not seat the transmission fluid filter properly and metal flakes were found in the transmission oil pan as a result which damaged the valve box. The vehicle still acts odd at times ' jerking slightly when changing gears.at 45 mph while i was accelerating to merge onto the highway, the vehicle would change gears by itself into first gear. A young tech had been reading a service update bulletin and knew about this issue. It required a patch'for the computer and a download to fix this issue. I thought it was a miracle that i was not in an accident during this time. I have had so many issues with the jeep not recognizing the key fob upon entry and or trying to start the vehicle. Forget the emergency key that is inside the key fobit was never properly keyed so you could use it in an emergency. At 15,000k miles the front sway bar had to be replaced. This vehicle has not been off-road and for the sway bar to break down like that is inexcusable. Sudden unexplained acceleration.
There seems to be thousands of cases on the internet like mine.the car won't start when cold.to get it to start, you have to try and try pushing the starter button.eventually, it will start after 10-25 times.i'm told this is caused by a defective tipm (computer).i'm told that eventually the car won't start at all.i see this as a safety issue, as if you can't get your car started you can get into a lot of trouble if you are in harm's way.there are thousands of issues like this.the replacement part is not even available.chrysler told me it would take 3 weeks to even get the replacement computer.that means that the car is essentially not usable for at a minimum 3 weeks.this car needs to be recalled.
In october 2014, my jeep grand cherokee stalled without warning three time. There was complete loss of power, no warning lights. I have a push button start and had to come to a complete start, place it in park, and restart. Each time was on a busy street with many unhappy drivers slamming on their brakes. I left the car at the jeep dealership for two days and they found nothing. The next week, i got the recall. I took it back and they checked with the regional service guy. They changed the tipm pending the "final fix." no more stalls occurred. They then did the "final fix" in january. I had another stall on january 26!i'll take it back with the next recall for god knows what and see what they suggest. I'm not optimistic.
The contact owns a 2011 jeep grand cherokee. The contact stated that while driving various speeds, the fuel could be heard moving inside the fuel tank. The contact indicated that a abnormal sound could be heard coming from the fuel tank due to the fuel moving inside the tank. The vehicle was taken to the dealer, who diagnose that the fuel tank needed to be replaced. The manufacturer was not notified of the failure. The vin was not available. The failure mileage was 95,000.
2011 jeep grand cherokee. Consumer writes in regards to fuel pump relay safety recall. *ldthe consumer stated the vehicle shuts down while driving. The parts necessary to complete the repair have not been made available.
2011 jeep grand cherokee. Consumer writes regarding fuel pump relay safety recall. *ldthe consumer stated the manufacturer exceeded a reasonable amount of time completing the recall repair. The vehicle was scheduled to be repaired on 3-25-2021. The consumer referenced recall p54/14v-530 and r09/15v-115.
Vehicle refused to turn over, service 4x4 and engine light on.brought to dealer replaced fuel pump. Returned to me with service 4x4 and engine light on, slid down on hill no 4 wheel drive. Returned to dealer 4 weeks later transfer case replaced car jump into 4 wheel low while i was on highway almost put me thru windshield. Back at dealer over 1 week the do not know the problem and stated no one on their country wide database has this problem. I was told today that jeep headquarters wants all reports sent to them to assist repair. I purchased this car used in october and have not driven it more then 1 week. I have a huge payment and huge rental bills i did file a case with jeep customer but no help.
2011 jeep grand cherokee. Consumer writes in regards to fuel pump relay safety recall. *ldthe consumer requested to be reimbursed for installing the fuel pump relay.
Bad tipm, no voltage to fuel pump car wont start, car stalls on road. Not sure if air bags will work.
My 2011 grand cherokee has been in the shop for 11 weeks waiting on a part.the part is a tipm. Without this part jeep doesn't start. People at dealership where i purchased jeep treat my daughter the owner like it is our fault.
2011 jeep grand cherokee. Consumer writes in regards to fuel pump relay safety recall. *ldthe consumer stated the manufactuer exceeded a reasonable amount of time completing the recall repair. The dealer informed the consumer the part necessary to complete the recall repair was unavailable.
2011 jeep grand cherokee.consumer states intermittently vehicle will crank and not start and fuel pump signal issues.the dealer traced the problem to a fuel pump relay losing signal at the tipm module.
2011 jeep grand cherokee. Consumer writes seeking reimbursement for repairs made to vehicle related to recall. *ld
2011 jeep grand cherokee laredo. Consumer states vehicle did not start. *tgwthe consumer's wife was finally able to get the vehicle started.the consumer took the vehicle to the dealer, where the dealer informed him the fuel pump relay wiring harness overlay need to be replaced.
The contact owns a 2011 jeep grand cherokee. The contact received a notification for nhtsa campaign id number: 14v530000 (fuel system) and stated that the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was notified of the issue. The contact had not experienced a failure.
The contact owns a 2011 jeep grand cherokee. The contact stated that while driving approximately 65 mph, the vehicle stalled without warning. The vehicle was towed to an independent mechanic. The technician diagnosed that the fuel pump relay needed to be replaced. The vehicle was included in recall nhtsa campaign id number: 14v530000 (electrical system). However, the part needed to do the repair was unavailable. The manufacturer was notified of the failure. The approximate failure mileage was 80,000.
2011 jeep cherokee. Consumer unsatisfied with customer service with jeep and would like car fixed. *tathe consumer stated the fuel pump relay needed to be replaced.
A chrysler jeep and dodge dealership in orlando replaced the factory installed tipm in my 2011 jeep grand cherokee overland with 58,000 miles today at a cost to me of $1230.the tipm controls and distributes power to all of the electrical functions of the vehicle. They had one in stock, and after a little research online i discovered a widespread issue with many other 2011 grand cherokees.many of the other complaints cite faulty tipm devices failing while the car was traveling in excess of 65 mph causing the car to come to a sudden stop. Others mention lights failing and other electrical failures. There are thousands of similar complaints that i've easily found online. I'm writing to ask you to please initiate a recall or some initiative that will reimburse consumers that unknowingly purchased vehicles with a faulty tipm. The 2011 grand cherokee overland owners have been wronged.
2011 jeep grand cherokee.consumer writes in regards to vehicle struggles to start.the consumer stated the vehicle would crank, but not turn over. After multiple attempts, the vehicle finally started. While awaiting the dealers diagnosis, the consumer did some research and discovered the common cause seemed to be the totally integrated power module (tipm). The dealer confirmed, the problem was indeed the (tipm).
The contact owns a 2011 jeep grand cherokee. The vehicle was included in nhtsa campaign numbers: 14v391000 and 14v154000 (service brakes , service brakes, hydraulic). Nhtsa campaign number: 14v530000 (fuel system). The contact was told by the local dealer that the parts were not available for the recall repair. The contact wa concerned that the safety issues were not being repaired in a timely manner the manufacturer was not contacted. The contact had not experienced a failure.
Several hours after parking the vehicle i noticed a sound like a small motor or fan coming from under the vehicle. I tried everything to get it to stop then looked at the fuses list and since the noise was coming from near the fuel pump i touched the fuel pump fuse. The sound stopped even though i had not removed the fuse. The vehicle was not able to start after that. The dealer has told me that jeep has a problem with their "totally integrated power module" jeep's case number [xxx] and that they have produced a work around electronic patch to by pass the integrated power module! i believe this is very dangerous because a by pass to a hot wired fuel pump is a formula for a disaster. There may be software that is supposed to cut off fuel in an accident etc in the computer module?since the problem results in the fuel pump continuously running many things could go wrong.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Recall fuel pump relayp54notice 11/6/14problem vehicle may stallor cause crash without warningcontacted dealerand chrysler 4 occasions.they say they are working on a solution with no due date and no recourse.
The contact owns a 2011 jeep grand cherokee. The contact received a notification for nhtsa campaign number: 14v350000 (fuel system). However, the part needed was unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the delay. The contact had not experience a failure.updated 12/19/14updated 05/26/2015
The contact owns a 2011 jeep grand cherokee. The contact stated that while driving at 75 mph, the vehicle stalled. The contact also stated that the vehicle failed to start intermittently. The vehicle was taken to a dealer where the battery was replaced on two occasions but the failure persisted. The vehicle was taken back to the dealer where it was diagnosed that the fuel pump relay needed to be replaced. The contact stated that the part was not available for nhtsa campaign number: 14v530000 (electrical system). The vehicle was not repaired. The manufacturer was notified of the failure. The vin was unavailable. The failure was 72,000.
The contact owns a 2011 jeep grand cherokee. The contact stated that while driving at approximately 15 mph, the vehicle stalled. The failure occurred on multiple occasions. The vehicle was towed to an independent mechanic, who diagnosed that the fuel pump needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 32,000.
The contact owns a 2011 jeep grand cherokee. The contact stated that at engine start-up. The check engine warning light illuminated, causing the vehicle to hesitate to start. The failure was experienced numerous times. The vehicle was taken to the dealer numerous for the failure and a diagnostic was performed that was unable to locate a failure. The dealer replaced the starter cylinder however, the failure was not corrected. The check engine warning light continued to illuminate and flash sporadically.the failure mileage was 16,000 and the current mileage was 25,000. Updated 12/06/12*ljthe dealer replaced the cam sensor, fuel pump, cylinder head and ignition switch. The replacement of the fuel pump, did not resolve the issue. Updated 12/06/12
2011 jeep grand cherokee. Consumer writes in regards to fuel pump relay safety recall. *ld
The contact owns a 2011 jeep grand cherokee. The contact stated that the vehicle failed to start. The contact mentioned that several attempts were made before the vehicle would restart. The vehicle was taken to the dealer. The technician diagnosed that the fuel pump failed and needed to be replaced. The vehicle had not been repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 48,000. Pam
My 2011 jeep gc has been experiencing starting issues for the last few months which i attributed to some form of fuel delivery issue. After putting in a higher octane gas and fuel cleaner i thought i had remedied the issue. However, recently the start up issue became so prevalent so i had to take my vehicle to the dealer for diagnosis. The dealer indicated the cause was a defective totally integrated power module (tipm). After paying for the service to replace the tipm i went online to better understand the problem. In doing so i discovered multiple other jeep owners are experincing the same issue. Based on my reading of the complaints jeep should be handling the defective tipm as a recall issue due to installing the faulty product during the production of the vehicles.
The contact owns a 2011 jeep grand cherokee. The contact stated that while waiting at a traffic light, the vehicle stalled without warning. The vehicle was able to restart after a several attempts. The vehicle was taken to the dealer. The technician diagnosed that the win module had failed and needed to be replaced. Another technician replaced the fuel pump relay. The manufacturer was notified of the failure. The vehicle was not included in nhtsa campaign number: 14v530000 (fuel). The approximate failure mileage was 52,000.
Vehicle: 2011 jeep grand cherokee 4x4, purchased new in october 2010.i experienced difficultly in starting vehicle, problem persisted and became worse. Dealership indicated bad fuel pump, replaced at a cost of $1,000.00 +. Starting problem persisted and again back too dealership.diagnosis this time was bad starter module (tipm unit) cost $1,000.00 + and i was told that the part was on "extreme" back order and they could not even give me an estimate on the arrival date . I was also informed that the bad tipm had created an electrical short that had led to the initial failure of the fuel pump.present: eight (8) weeks have passed and no part available and a vehicle sitting in my driveway gathering the leaves of the change of the season. I have been a loyal jeep owner for the past 25 years with at least seven (7) vehicles. This one is the mostproblem plagued vehicle of them all, with major electrical/computer problems. I did not list all the problems (electrical and other wise ) thatoccurred in the first 36,000 miles for thankfully they were cover by warranty.i must say i will hard pressed to purchase another chrysler (jeep) product in the future. This one has to be towed into the dealership to be repaired (new tipm) before i can drive it to anotherdealership and hope for a good trade in!!!
The contact owns a 2011 jeep grand cherokee. The contact received a notification for nhtsa campaign id number: 14v154000 (service brakes and service brakes, hydraulic), nhtsa campaign id number: 14v391000 (electrical system), and nhtsa campaign id number: 14v530000 (fuel propulsion system). However, the parts needed for each repair were not available. The dealer was unable to provide a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. The contact did not experience a failure.
2011 jeep cherokee, problems with cranking and fuel pump not shutting off sometimes when vehicle is off.vehicle is not starting properly but will start after several tries.then the fuel pump will continue to run when the vehicle is off.dealership stated it is a faulty relay switch built into the tipm (totally integrated power module) so you have to replace the entire tipm at the cost of 1,000 for the part.and, the part is not available at the moment, on national back order.hundreds others are having this problem.fuel pump could just cut off at any moment because of a $10 relay switch that is built into the tipm. This should be a recalled item due to faulty switch inside the tipm that is leaving hundreds of people stranded without a vehicle while they wait on a single part for weeks!
I previously reported that this 2011 jeep grand cherokee (3.6 pentastar engine) stalls without warning. The vehicle has stalled at least twice in august, numerous times in september, and already twice this month (october). What is more concerning is there is no check engine light the warns of the pending stall condition. Also, i have had the thermostat, lifters, tappets, rocker arms, cylinder head, spark plugs, and ignition coils replaced and problem seems to be getting worse. The vehicle was taken to the dealer (koons tysons corner). The dealer cannot read any active or stored codes for the stalling issue. Additionally, the shop foreman advised that it appeared to be the fuel pump. I ordered the $540.00 fuel pump and had replaced on monday october 7, 2019 for an additional $630.00. Ironically enough, the vehicle stalled going home and the fuel pump repair did not fix the issue. The mechanic and service advisor now say that i should replace the pcm and then the tipum if all else fails. This is an additional $3,000.00 in estimated service that they cannot guarantee that will fix the issue. The most concerning thing is that chrysler will not be held accountable for this. I have also filed a complaint with fca, whom initially just closed the case. I then filed another one today and requested to speak with a case manager, which is pending (no faith at this point). It should also be noted that fca is aware of this issue as addressed in the recall:chrysler is recalling 188,723 2011 dodge durango and jeep grand cherokee suvs in the u.s. Because of a defective fuel-pump relay inside the power module that can cause the vehicles to "stall without warning."
The contact owns a 2011 jeep grand cherokee. On several occasions, while driving, the vehicle stalled and lost power while decelerating from highway speeds. As a result, the steering wheel seized. There were no warning indicators illuminated. The vehicle was taken to covert chrysler dodge jeep ram (8107 research blvd, austin, tx 78758) where no diagnostic failure codes were found and the failure could not be duplicated. The vehicle was not repaired. The vehicle was then taken to nyle maxwell chrysler dodge jeep of austin (13401 ranch rd 620 n, austin, tx 78717) where no diagnostic failure codes were found and the failure could not be duplicated. The vehicle was not repaired. The contact took the vehicle to mac haik dodge chrysler jeep ram (3207 s general bruce dr, temple, tx 76504) where it was diagnosed that the fuel pump and the fuel pump relays needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was notified and a case was opened. No further assistance was provided. The approximate failure mileage was 56,000.
Vehicle began experiencing sporadic and intermittent hard crank starts as well as partial stalling while traveling. When placing the key/push button to the "on" position, the fuel pump would engage, but was quickly followed by a "click" noise, which shutoff the fuel pump.eventually, after 6-12 attempts, the fuel pump would engage long enough to allow the vehicle to start.while traveling, rpms would suddenly drop, typically while braking/slowing from traveling.after progressively getting worse and more consistent, vehicle taken to dealership.initial diagnosis was a failing fuel pump.upon further investigation, it was determined that the electrical relay to the fuel pump, a part of the tipm, was shorting and prematurely failing. A bypass relay was re-wired and seems to have corrected the problem.
Vehicle constantly stalls. Recall was performed for the fuel pump relay however this did not completely solve the problem as it still stalls randomly or won't start at all. Huge safety concern have been almost hit on the road from random stalls. Took it to my local mechanics and they say the fuel pump relay is burning out the fuses and i need to constantly check on them to make sure they're not burnt out. Took it to brookdale chrysler jeep dodge after recall was performed to complain about it still stalling years ago. Brookdale chrysler refused to perform any service as they could not 'duplicate' the issue. Ever since then i've been dealing with this issue and it's horrifying to drive the vehicle sometimes and incredibly disappointed as i'm still paying off this vehicle.randomly stalls on turns, city roads, highway speeds, or even when in idle.
While driving the abs, and tracking lights came on.made it home , and notice that the fuel pump continued to run when the ignition was turned off. Started the jeep back up , and the brake pedal went to the floor.had jeep towed to thd dodge dealership. Estimated cost, 1,300.
Early oct. My vehicle started to have a issue with starting. So i just ignored it for a few weeks as time went on it got worse and worse. So on october 30th i did some research. Found that it was a tipm problem i was occurring. Mind you i am mechanically incline i do work for a car company and fix cars all day. So on oct 31st i took it to suburban chrysler in troy mi. They did 2 recalls and said you have a tipm issue. Ok covered under warranty? nope! $1190.00 to fix. I state to the service advisor [xxx], there is a recall for the same issue. He states it dose not apply to your vehicle. I state i don't understand.but there is a fix can i have my vehicle repaired the same way.he states no. So i need to buy a whole tipm where others just get a bypass? they state yes.f*** that. I remove my vehicle from there. I call chrysler for any kind of support.nothing.no assistance.no words of advice.i tell them, how do i drive my car if it stalls or wont start. Sorry cant help you.am i supposed to drive my car?they cant tell me if i can drive my car. That up to me they state.so there not sure if i should drive or not.over the weekend i contemplated about where to take my vehicle to get fixed.i guess ill pay $1190 monday goes by.i get home and sure enough a recall notice in my mail.you mean to tell me they did not know 3 days earlier?they just wanted me to pay $1190. So his commission check is nice.i know how it works.little did they know i was a service advisor for chrysler for over a year!!!!now its 11/21 and my vehicle did not start this morning due to the fuel pump running all night.... Now if the fuel pump burns out do they replace that under the recall?there is a trick.if it runs when the vehicle is off.open the hood and slap the fuse box and it will turn off.mind you it was 11degress here this morning. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Several times, engine stalled during commute in heavy traffic. Fule pump continued to run after engine was shut off.
I am just writing to complain that 8 months after recall 19v-813 was released there is still no fix. My wife's car randomly stalls on her and it's not safe. We know have our first child due in september and she's terrified to have to drive her anywhere as her jeep is her only means of transportation.
The contact owns a 2011 jeep grand cherokee. The contact indicated that the key failed to turn in the ignition and prevented the vehicle from starting. The dealer was notified of the failure. After inspecting the vehicle, the technician diagnosed that the fuel pump and brake booster needed to be replaced. However, the parts were not available in order to repair the vehicle under nhtsa campaign number: 14v530000 (fuel system) and nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic). The dealer would not release the vehicle back to the contact until the manufacturer provided a remedy to repair both recalls due to the potential safety issue. The vehicle was not repaired. The approximate failure mileage was 75,000.
There have been multiple occurrences.while driving down the road at the speed limit, all of a sudden the speed drops to 38 mph and the vehicle will go no faster.you can not accelerate beyond 38 mph, unless you pull over to the side of the road and shut the vehicle off.then when you start the vehicle back up it is ok.
My 2011 jeep grand cherokee overland 5.7l has not starting multiple times. Other symptoms include intermittent rough idle after starting, sputtering/missing when accelerating and uphill, and intermittent failing to shift at high rpm. Dealer proposing to install starter/fuel module relay which chrysler has made due to "amount of people with this problem" but quoting me $410 for the repair. No definitive diagnosis that this will fix all the symptoms. Advised by dealer to not drive vehicle until problem is fixed as the truck can stall or turn off at any time resulting in a serious safety risk. This is a very dangerous problem!!!
On more than 1 dozen occasions my jeep has stalled while driving anywhere fm 20 to 40 miles an hour. I lost steering control and brakes while the rest of gages stayed on.after the first few times i figured out i could throw in neutral , hit the ignition button and it starts right back up. Chrysler jeep told me this was a "relay " recall for over 1 1/2 years that they had no repair for. So they just kept replacing trhe part. I would get anywhere fm 2 wks to few months with the "new, bad part" the reall repair came in last week. After replacing it, i made it 2 days before i stalled again. This time on an exit ramp doing 30 miles an hour around a sharp turn .i (and my 13 year old son) went off the road into a ditch. I had to use 4 wheel drive to get out. I casued minor f=damage aswell. This time! i keep telling them it;s only matter of time before i die or kill someone when this stall happens. I have had a rental or been with out a car for at least 5 weeks of this last year alone for this recall failure.i look online and there are hundreds of websites and links to jeep grand cherokees that have done this. How many ppl have to wreak or die to get someones attention?? i have filed this complaint a few years ago.
The contact owns a 2011 jeep grand cherokee. The contact received a notification for nhtsa campaign number: 14v530000 (fuel system). The contact stated that the part needed to remedy the vehicle was unavailable. The manufacturer was unaware of the issue. The contact had not experienced a failure.
Jeep gc2011 stalls whiling driving.ongoing since 2012;mechanics have done a lot of service and repair very costly out of my pocket expences but has not fixed the stalling.says it maybe the alternator, throttle or ignition problem. The 2011 model should be included in the chrysler recall #t36 (nhtsa #17v435).
Bought this vehicle in june 2014 with 36,700 miles on it from somerset jeep in somerset ma. 1st issue was car was having trouble starting. Taken to quirk jeep in marshfield ma on september 5th issue was fuel pump circuit does not power up in tipm installed relay harness and fuse starts fine now. Cost is $375.68, which i had to put on my credit card.2. Car starts smoking, which terrifies me and my 7 year old sonfor fear of the jeep blowing up or catching on fire!so i have to have it towed to quirk by aaa on thursday october 16th. They tell me that it is a problem with the module in the fan. The whole fan has to be replace for $1000.00. Don't get car back til monday nightoctober 20th. It isn't covered under warranty and i can't get a rental car unless i pay for it.i can?t work or do anything! quirk gave me a break and only charged me $400.00 but that is still a lot of money for a single mom who was without her car for ?4 days. 3. Wednesday october 22nd my check engine light comes on.the issue is evap leak, star case open for fuel filler tube. Ordered filler tube as not in stock. Quirk says they will help out again a little, but charge is going to be around $400.00 but won't know until it gets fixed sometime next week and it takes about 2 hours for repair.more time lost from work. 4. November 16th---car will not start.it will not turn over or make any noise.triple a came out to the house, got it started once and then it shut off and would not start again.aaa guy said it is not the battery. Car being towed to quirk jeep right now on 11 17 14 at noon. Quirk says 'no idea when they can look at' my jeep!i pay $434.37 a month for my jeep loan!car has about 47,000 miles on it now and i am terrified to drive it for fear it won't start!i can't work. I have no money for christmas! what do i do?please help me!
The car would turn over but not start.
My vehicle have been shutting off on me numerous times while i'm driving mostly when i come off the highways few times when i first start it in the morning and recently it shut down and completely died and wouldn't start back up. The battery compartment was full of water and the fuel pump doesn't cut off. I had the alternator and battery replaced thinking that's why it died but it's still not running. I've only had this vehicle for a month.
Vehicle would not start.dealer replaced fuel pump relay, mentioned many people were having this issue and that chrysler may have/need to recall so keep receipt.suspect it may be the tipm.
I'd like to register a formal complaint "for the record". Regarding chrysler group's recall #s p14, p36 and p54 for the 2011 jeep grand cherokee 4x4 ... Parts are still not available (since may 2014 for the power brake booster!) this is totally unacceptable. Individually, the harbinger of these three (3) recalls could result in; (a) power-assisted braking failure, (b) a vehicle interior electrical fire and, (c) intermittent / unexpected engine shutdown. I contacted the chrysler group recall assistance center today @ 1-800-853-1403 and spoke with "[xxx]" ... Received a pretty lame "bs" explanation about parts availability on all three (3) recalls and the method in which they are allocated to their dealerships. She could not commit as to when, if ever, my dealership would receive the required parts to remedy the outstanding recalls on my vehicle. My local dealership is a smaller, rural "mom & pop" store, so the question that begs to be asked is will i ever see these parts installed before there's a recall-related incident with my wife's vehicle? the recall "system" is apparently broken, as chrysler group is not diligently fulfilling their safety obligations and nobody from nhtsa is apparently doing anything about enforcing it, quite disconcerting and unacceptable! as of today's registered complaint(s), kindly consider nhtsa and chrysler group as officially put on notice of my complaint and of my dire concern for this particular situation. Note that the problem is not with my local dealership, as they've been trying to acquire the necessary parts on my behalf from chrysler group. Please follow-up chrysler group without further delay and report your findings to me.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Fca records indicate that your vehicle vin # [xxx] was included in previous safety recall p54 (nhtsa14v-530) or safety recall r09 (nhtsa 15v-115). My 2011 jeep grand cherokee is now experiencing the issues that are discussed in the safety recall v62 fuel pump relay failure. This safety concern can cause the vehicle to not start due to the fuel pump stoppage, an engine stall while stopped and/or while moving, which can cause the vehicle to crash without prior warning. This is a huge safety concern for my family and i. We have taken the vehicle to the dealership on 3 occasions concerning this issue with the fuel pump relay stoppage with no long term fixes. I have no one else to turn to and asking for your help to resolve this issue. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *cc
Notified on 12-24-19 that:"fuel pump relay safety recall""silicon contamination on the relay contacts may cause the relay to fail.this can result in a no-start condition or an engine stall condition if the vehicle is running.a vehicle engine stall while driving can cause a vehicle crash with out prior warning."six months after notification resolution still not available due to "parts not available."one would think that chrysler could solve a critical situation like this within a six month time frame!i have basically left the vehicle parked.do not dare to drive in 5 or 500 miles.
On july 19, 2014 my vehicle ceased to start properly.it would turn over and over and after several attempts would finally start.additionally, there were several incidents of stalling at a stop sign or exiting the freeway then difficulty restarting. This became more and more frequent, and each time my mechanic was unable to pinpoint the cause. September 4th is the last day that my car started. I had it towed to the mechanic who after having possession of my vehicle for 3 weeks unable to pinpoint the issue, found through research that chrysler had announced a massive recall for this exact issue.he referred me to the chrysler recall specialist phone number, which i called immediately.my first four phone calls were nothing more than a run around game until i found the information on nhtsa website. According to the nhtsa recall information, repairs were set to begin 10/25/14.according to chrysler, the notices were set to go out by mail on 10/31/14 the gentleman assured me that i would also receive an email recall notification to provide the repairing dealer on 10/31/14.i make an appointment at rancho jeep for recall p54 repair at 10am november 1. 10/31/14, 3pm, i have yet to receive an email notification.i call chrysler again and am now told that i had been misinformed, it is a preliminary notice, no repairs can be done. My jeep is still nonoperational, since september 5, 2014.the vehicle cannot be repaired because there are no parts to replace the faulty part with...i have had a rental car for almost 3 months because of this recall issue, costing nearly $800 each month.chrysler refuses to accommodate a replacement vehicle or reimburse rental expense wholly or partially.my vehicle would be operational if not for this factory recall p54, and i would not have incurred $2400 rental car expense to date.
The contact owns a 2011 jeep grand cherokee. Whileapproaching a stop sign, the steering wheel became difficult to turn and the brake pedal was difficult to depress. In addition, the contact depressed the accelerator pedal to the floorboard, but the vehicle seized and the engine shut off. The contact stated that all the indicators were illuminated on the instrument panel, but the vehicle failed to restart. The vehicle was placed into park and the vehicle started when the push start button was depressed. The vehicle was taken to lithia chrysler jeep of reno (located at 3223 mill st, reno, nv 89502) where it was diagnosed that the fuel pump relay needed to be replaced. The vehicle was not repaired. The manufacturer was notified. The failure mileage was 102,544.
Vehicle while in motion , suddenly cuts off , no power , no brakes , dashboard lights all come on indicating all cautions i.e., engine light , airbags seat belts . Radio goes out and comes back on. This happens while driving and once while backing out of a parking space.
After having occasional difficulties starting the car, my problems finally reached a climax when my car shut off mid-drive. Jeep has explained that i have faulty tipm. I have found through online research that this is very common. These failures have been occurring for years, yet jeep still installs these same tipms. I understand there is a pending class action lawsuit, suggesting that jeep has known about this problem and ignored it, rather than implementing a recall.
I had the tipm fuel pump relay bypass "fix" done last fall after failing to start a number of times.it has been recalled since i had the repair done.i am now experiencing the exact same problem.it fails to start a few times each week, eventually starting after several attempts. I've taken my vehicle to a local dealership a number of times and they can't find anything wrong (no error codes).this is an intermittent starting issue and apparently difficult to diagnose.it's almost certainly related to the tipm.i continue to pay diagnostic charges since no "codes" are registering anywhere. ($150.00)until they get a "error code", they claimthere's nothing they can do and it's not covered by my extended warranty.the internet is full of similar complaints for this make and model year.i just want my car to start and run well!
Vehicle doesn't want to start. Tries to turn over but won't. Had happened very intermittently for past couple of years. Over past month has happened almost every time i try to start the car. Used to only do it once and then it would start on the second attempt but is now doing the "try but won't start" thing 6 and 7 times in a row before it will finally turn over. Now smelling raw fuel after it starts due to it trying so many times to crank. Called dealership and got the same excuse as many people who have complaints listed here..."we don't have the parts yet."i don't understand how they don't have the parts 2 months after the recall on something like this. In addition to the potential safety issues if it begins stalling in trafficlike others are reporting, it's completely trashing my starter/battery/etc as it sits there and tries to crank multiple times. I have zero confidence in my local dealership as i have had tons of run ins with them over warranty work due to multiple problems my jeep has had. This is ridiculous.
The contact owns a 2011 jeep grand cherokee. The contact received a notification for nhtsa campaign number: 14v530000 (fuel system) and stated that the parts were not available. The dealer was uncertain when the parts would become available to service the vehicle under the recall. The manufacturer was not notified. The contact had not experienced a failure.
On august 14, 2014 my 2011 jeep grand cherokee would not start.over the next two weeks the starting issued got continually worse.the day i took it into the shop to have looked at it took 8 to 12 times to start.the vehicle will crank but not start.the technician performed diagnostic testing and found no fuel pressure when not starting.technician found fuel pump not being turned on when key is turned.technician installed a relay overlay harness for tipm circuit.diagnosis - faulty tipm.
I was approaching a stop sign and had my foot on the brake, the vehicle accelerated and it felt as if i had no pressure in the gas pedal.i was able to stop and pulled over.at first, thinking this was a scary, isolated incidence, i drove on the three blocks to the grocery store.at the grocery store, i stopped in the parking lot to let another vehicle pull out and a woman cross from her car to the store.the engine revved up and the vehicle accelerated forward from a dead stop.i threw it in neutral and used my e-brake to stop the car.i was terrified that i could have run over a pedestrian.i walked from the store to the dealership and they picked up my vehicle.i told them to keep it until they solve this issue.i do not feel safe to drive it and am seriously afraid that someone could be seriously injured or killed.the first time, my foot was on the brake and the car was still moving very slowly forward when the acceleration occurred.the second time, i was at a dead stop with the foot on the brake when the acceleration occurred.my vehicle remains in the shop at this time but i will follow up with whatever they find.
I received notice of the v62 fuel pump relay recall more than a year ago. It sounds like this is a serious safety issue, especially since i do much hwy. Driving, & the jeep could stall at any time. The local dealership, brubaker @ 1020 lititz ave, lancaster pa 17602 continues to tell me they can't get the part. Can you help me resolve this serious safety issue ?
Vehicle stalled while driving in highway traffic at about 40 mph. Lost ability to steer as power steering quit working. There is a year-old recall to fix fuel pump relay problems but fca, the manufacturer, has yet to provide dealers with the parts needed to fix this problem. This is totally unacceptable as we have continued to drive this vehicle since we do not have, nor can we afford, another vehicle. Please pressure fca/jeep to provide parts to dealers immediately. Recall # v62/nhtsa 19v-813.
The jeep is having trouble starting, the starter is running for several seconds but it wonts start until the second or third try. On several occasions the vehicle stall while running.
On or about april 20, 2015 i had just driven my jeep about 20 miles to get groceries came home unloaded and went back to start jeep to go pick up grand daughter at school and the jeep would not start. It would crank for about 30 seconds and then stop. Tried to start 5 or 6 times. Took my truck to get grand daughter. Called chrysler and they sent dealer to get jeep. About an hour later jeep started then but they took it to check it out. After 5 days they told me i need a new battery. They wanted $355.31 for new battery. Took jeep to 2 parts stores and they checked the battery and said it was stronger than what was posted on battery. On may 7, 2015 i was out at store and jeep would not start. Tried about 6 or 7 times and then it started without my foot on brake but would not go into gear. Restarted and was fine. Called dealer and took back on may 8, 2015. Dealer kept jeep over night and told me i needed a new battery. Bought a new battery through my son in laws shop cost me $122.14. The dealer charged me $90.00 for the test. So i am out of $212.14 as of now. Today june 13,2015 i went to start my jeep and it would not start. Same as both times before. I know the problem is with the tipm and no test will show that there is a problem with it. Called jeep hot line and they said there is no recall on this and no reports. To take it to the dealer and have them test it again that they could not help me with this problem because my jeep was out of factory warranty. I only have 32989 miles on my jeep. It only had 32627 on the second visit to dealer.i have extended warranty on the jeep but they charge $50.00 if the test don't show up a problem. So i am between a rock and a hard place. Where do i go from here. I know there are a lot of reports on here about the same problem i am having. Thank you for your time.
The contact owns a 2011 jeep grand cherokee. The contact stated that the vehicle failed to start without warning. The vehicle was serviced per nhtsa campaign number: 14v530000 (fuel system), but the remedy failed to repair the vehicle. The manufacturer was not made aware of the failure. The failure mileage was 35,000.
For the past few weeks, my 2011 jeep grand cherokee has been stalling while driving. The first time it happened, i was in a line of traffic, had just come a up a hill, i pressed the gas pedal, my car bucked, and then my car "stalled".thankfully, we kept coasting, because, like i said, we were in a long line of traffic going 50 mph on a major road. I pulled over, shut my car off, turned it back on, and was able to drive us the two miles to get back home.i no longer feel safe driving my two children in my grand cherokee, therefore my husband has been driving my car and i've been driving his. So far this week, the grand cherokee has stalled six times while my husband is driving, usually while he is accelerating to get onto the highway. There is a recall on the grand cherokee; 19v-813, which describes a faulty fuel pump relay.however, there is no fix available through jeep. We have contacted several authorized jeep dealers in the our area and no one will offer any assistance that relates to the recall. I believe that the problem is not just the fuel pump relay, but the totally integrated power module or tipm. I'm having numerous other electrical problems with my grand cherokee, but none that pose such a safety hazard as the stalling. I have been reading other grand cherokee owner complaints, and many site this is the problem, stating that they have had their fuel pump relay fixed, but theur car is still stalling.my other car problems are as follows, which point to the tipm: while key fob in within vehicle, dash stating key isn't in car or fob is damaged, car turns on but shuts back off quickly on its own, the a/c only works on the passenger side of the car, the tire pressure light blinks constantly though pressure is fine, the "service 4 wheel drive" warning comes on while driving, but shuts off when car is turned off, and check engine light comes on and off.
The contact owns a 2011 jeep grand cherokee. The contact stated that it took several attempts to start the ignition. The failure occurred several times. The vehicle was taken to an independent mechanic for diagnostic testing. The technician diagnosed that the fuel pump and the relay needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 60,000.
The contact owns a 2011 jeep grand cherokee. While driving various speeds, the vehicle stalled without warning. The con tact mentioned that several attempts were made before the vehicle would start. The dealer diagnosed that the fuel pump needed to be replaced. The vehicle was included in nhtsa campaign number: 14v530000 (fuel system). However, the part needed to do the repair was unavailable. The manufacturer was notified of the failure. The approximate failure mileage was 60,000.
I have a 2011 jeep grand cherokee overland.it was subject to a recall (p54) which was for a faulty fuel pump relay.the faulty fuel pump relay would cause the jeep to loose all power which, in turn, caused a loss of power to steering and braking making the care extremely dangerous if driving when the fuel pump relay failed.i had the recall completed, but in 2019 the very same problem started again.i called jeep and they said to take the vehicle to an authorized jeep dealer and if they verified the fuel pump relay was faulty they would pay for repairs.i did that and actually called jeep when to notify when i took the car in.the jeep dealer verified the fuel pump relay was fault again and replaced.but, jeep failed to pay and i had to.they have not refunded the cost to me. Jeep has replaced a faulty fuel pump relay with exactly the same thing, a faulty fuel pump relay, exposing motorists to extreme danger.if you are driving down the highway, in traffic and you loose steering and braking serious injury or death could be involved.jeep knew what it was doing in replacing a faulty part with exactly the same faulty part in the recall.
The push start won't start the vehicle and vehicle stalls. I brought it to firestone and they said it was the fuel pump and gave me a quote of the cost to fix it.
My car has been in and out of the shop for the past year. Two years ago my fuel pump went out and that was replaced at that time and was also a recall situation. Since then the same fuel pump has been replaced 5 times and the same problem keeps occurring. My car will stall and not start. After the fifth fuel pump i called the company and opened a case and was told they couldn't duplicate the problem. Two separate dealerships have looked at my vehicle and were unable to detect the problem. Since then the same problem has happened twice and i can't seem to get any help. Please help!
The contact owns a 2011 jeep grand cherokee. The contact received a notification for nhtsa campaign id number: 14v530000 (fuel propulsion system), nhtsa campaign id number: 14v391000 (electrical system), nhtsa campaign id number: 14v154000 service brakes, service brakes, hydraulic). However, the parts needed were not available. The dealer was unable to provide a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. The contact did not experience a failure.
While driving car would stall. I am afraid that i will get hit from behind due to this problem. I was notified that it's a new recall., and needs immediate attention. Nobody needs to get hurt due to lack of attention to this problem.the part should be out and ready to be replaced. This is a big safety issue and again, needs immediate attention. This happens unannounced..while driving,turning ect. I'm scared..and was told not sure when part will be coming in possibly mid january! that's crazy! i might have gotten this part replaced in the past not sure..will try and find out from the mechanic. But it happened ed again about 2 weeks ago. Please advise. Thank you
Vehicle fails to start multiple times. Came close to stalling a few times. Same symptoms as mentioned by many with the tipm module. I believe this to be a very important safety issue as well as financially and emotionally. No warning as to when and where the problems can arise.
Our car stopped working and we were stranded. I was stranded with my 3 year old child. The vehicle's alarm went off and the tires locked making it difficult to tow. We called the chrysler twice and they cannot tell us when the parts will be arriving. The dealership fixed the totally integrated power module ( the part listed in my recall notice). However, chrysler refuses to reimburse me for my expenses until they receive parts. It has been a month and i paid $1400.17 for the recalled part and labor.
My 2011 grand cherokee overland has an intermittent starting problem. Not always, but a couple of times a day, it will not start the first time, it cranks and cranks but doesn't start, this last for 10 secs approx then shuts off, this might last anywhere from 1 to 4 attempts, then will start right up. Sometimes it will start and then fade out, like out of gas.over the weekend the time between starts was more lengthy and at one point it shut off and drifted into an intersection.jeep is "looking into the situation" which according to the internet is widespread.i was told a recall will not occur since its not a safety issue.i was stranded at a rest stop in rural pennsylvania at 11:30 pm over the weekend, i think that's a safety concern.my costs associated with this issue will exceed $2000k and dealerships are only aloud to order one part a week since its on national back order.any time a new vehicle that is well maintained strands you or stalls and drifts into an intersection, its a concern.the issue is random and can be unexpected.please investigate.
Tipm- i went to start my jeep this morning that felt like a weak start up, it then hiccuped and died. Thinking it maybe just a one time incident, tried again, with the result of the starter just cranking for about 5-6 seconds. This repeated multiple more times before i called a tow truck to take to a local mechanic. It was diagnosed with bad fuel pumps, and the cost to replace was $1600. This prompted me to call the dealership and ask if that's even possible. After explaining the issue at hand, the service manager told me that he doesn't believe the issue to be caused by faulty pumps, but from the tipm. This is obviously not the first time he has heard of this issue. I then did some research on the web and found this to be a pretty prevalent issue amongst owners of this year, make, and model. When i called him back to see if the backorder issues were true, he told me it would take around three weeks to get the part. I immediately asked for the jeep corporate number, called them, and began to speak to a guy about it there. He told me that the production rate was one per 7 days... And that coupled with there are tons of these cases out there is why it was going to take a while to get the part. He went on to tell me that sounds crazy, but its just how fast, (or slow) they are producing them. I asked if the new product was a replica of the original and he said this is a solution for the previous one and would fix the problem, not just a bandaid. He advised me to have it fixed and hope the recall comes and i would be eligible for a reimbursement. With the price of this fix being so high and the amount of people affected, this has to be recalled. Please have anyone having this issue file a complaint here. This customer service rep told me there just hasn't been enough formal complaints about it to validate a recall....
The contact owns a 2011 jeep grand cherokee. The contact stated that the vehicle hesitated to start without warning. The failure occurred on numerous occasions. The vehicle was taken to an independent mechanic who diagnosed that the fuel pump needed to be replaced. The vehicle was not repaired due to the part not being available. The contact referenced nhtsa campaign number: 14v530000 (electrical system), but did not confirm if the vehicle was included. The manufacturer was not notified of the failure. The failure mileage was unknown.
The contact owns a 2011 jeep grand cherokee. The contact stated that the vehicle failed to start and stalled immediately after it was started. The vehicle was taken to an independent mechanic for diagnostic testing. The technician diagnosed that the fuel pump relay would need to be replaced. The vehicle was taken to the dealer. The dealer stated that the part needed to remedy the failure was unavailable.the contact received a notification for recall nhtsa campaign number: 14v530000 (electrical system). The manufacturer was made aware of the delay.the vehicle was not repaired. The failure mileage was 67,000.
The leather covering on the dashboard shrank, crumpled and wrinkled popping the air vent coverings out. The problem not only restricts air flow (defrosting, etc) it also may prevent the deployment of airbags. It looks horrible and decreases the value of my car, but it presents safety issues.the company has acknowledged the problem and approved my vehicle for repair,but they have also restricted the number or repair kits available and i have been waiting for months and am told it could be months more.they will not give a date.this was a manufacturing defect. I need it to be fixed and they have deliberately restricted the number of parts available to customers with defective automobiles.in addition, my vehicle has a fuel pump relay recall. This part has also not been available for months and has no predicted delivery date.i don't believe it is acceptable to acknowledge the issues, then deliberately slow production of the parts required for repairs.both the dealership and fca customer service say that there is nothing they can do for me. Obviously this issue needs to be addressed at a higher level, but there is not an option for that in the phone tree.i need my car fixed.
When i come to a stop/slow down the engine intermittently stalls - typically this is when i'm driving on city streets when i'm stopping. It has happened while turning both left and right, going up hill and down hill, and more often when the engine is cool. The fuel level can be full or low and it still happens. Friday may 19, 2017 it happened four times in a 20 mile trip on roads with speed limits ranging from 30mph to 55mph, once at a stop light, once at a round about, once at a stop sign, and once at a left hand turn. P54 recall was already addressed.
Camshaft lifters break and need to be replaced.cylinder 8 misfire when driving.
The safety recall for the faulty fuel relay pump has been first identified in 2019, as of today feb 2021 the dealer has still no date for the availability of the part nor an installation date to remedy this situation.
The contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic), nhtsa campaign number: 14v391000 (electrical system) and nhtsa campaign number: 14v530000 (fuel propulsion system). However, the parts needed were not available. The dealer did not provide a specific date when the parts would become available. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repairs. The contact was not experiencing a failure.
Car was shut off, locked and parked in motel parking lot.45 minutes later, call was made to room that it had rolled across lot, down a hill and crashed into a tanker truck which was refueling @ a gas station.car was running and in drive.i am doubly sure car had been shut off, placed in park, and locked securely.weather had been extremely hot that day (+100 degrees).
Car didn't start as it should have after pressing the start button. After several tries the car eventually started up. I took the car into the dealership and they tested it. It was confirmed that the car fuel pump system is not working correctly and it is related to the recall p54. They are not able repair the car due to nationwide backorder of the part involved. They are not sure if and when the part will become available or when the recall repair items will be come available.they could not comment on the car safety while driving with this condition. Talked to the chrysler group recall assistance center. The comment "every car is acting differently and they can't advise if it safe to use the car". No further assistance was available neither was any further help offered.i'm using the car for traveling around a 3 hour radius of wyomissing on a weekly basis. Average driven miles per year is 20,000.
While i am driving the car with my kids on the highway and suddenly the fuel pump failed due to relay failure and the car immediately stops in the middle of the highway also, sometimes the car no-start. I needed to terned the switch off for a few minutes and then it starts again. I went to the jeep service center and they recognized and confirmed it as manufacturer recall number: v62 or (nhtsa recall number: 19v-813). They said they don't know how to solve it due to "remedy not yet available" and they actually don't see any open recall on their system by the company jeep. I show them what safercar.com says on the internet but they said they couldn't help due to lack of information and instructions from the manufacture and jeep company. I call 1-800-853-1403 but the guy couldn't help me if i am currently out of the us. I also call 1-586-274-8176 of international service but no answer or assistance. I bought the car in the us and it is now with me during my stay in israel - the company service just doesn't have a remedy or solution or jeep instructions on how to fix it.this is very unsafe to drive the car.
Engine stalls, wont start or dies right after starting, i think it is part of a recall with no fix available.if in motion it dies and losses power. Put in neutral to start while rolling!this happens more and more frequently lately.
In march 2021 my wifeā€™s 2011jeep grand cherokee was at naples chrysler-jeep for a stalling problem where while driving, the carā€™s engine would stop while moving in traffic.power steering and brakes lost power thereby making it nearly impossible to steer or stop without coasting to the side of the road. There was no warning from the vehicle that there was a problem.once the car coasted to a stop, my wife was able to put the car in park and restart the car.this happened 4 or 5 times before taking it in for maintenance.after 2 weeks looking for a problem, they replaced a fuel pump relay in the tipm.again, in late july the car repeated the stall while driving 2 times.the car is currently at naples chrysler jeep where techs are trying to duplicate the problem with no success.no codes came up during computer testing.we are reluctant to drive the vehicle if the technicians canā€™t locate and fix the problem before returningthe car to us.because of the sudden nature of the stall, we fear we could crash causing serious injury or death.
While driving my 2011 grand cherokee and my speed was 50mph the car start losing power,start dropping from 50mph to 45pmh to 40mph to 35mph and i was not able to accelerate at all, and i realized that the car going to stop ,so i was lucky to enter to parking lot area were my car stalled. I tried to startthe car on but the car wont start. After being towed to the dealer and tell them about the including the dealer called me after couple hours and told me that the fuel pump is not good and i need to replace it. Three months ago i had my car in the same dealer for the p54 recall were my car was inspected and installed external fuel pump relay were the mileage were 54,224. When the incident happen the mileage were 57,626 . My car never lost power before, i think this happen after performed the p54 recall into my car. The dealer is asking for $ 823 to replace the fuel pump. I thank god cause i was lucky to enter the parking lot area cause otherwise my car would stall in the middle of a busy road and lead to risk of crash.
My jeep has stalled at least 5 times with the power steering failing.1) once while at an intersection turning left on a green arrow no steering.2) traveling about 45 mph and stalled again and no steering.3) twice going from 55 mph up to a stop sign and the car stalled again no steering.4) just last friday, i was driving 55 mph and slowing to make a left turn and again stalled and no power steering.this is getting serious and happens unexpectedly which makes driving dangerous.the stalling is happening more frequently now.i've contacted jeep and they say a recall has been issued but no fix has taken place and is to be determined with no idea when.the recall was issued late last year. So how long does it take to fix a relay issue?this has gone on far to long and getting scary.please help me and get some kind of answer from jeep.sincerely,[xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
In june 2012 i began having issues with my vehicle giving a hard start and stalling. I reported it several times and carried it to the dealership many times. They installed a device to track what is causing the stall issue. They said the device did not read anything but the stalling was not happening as often after this device was removed. In october 2014, my vehicle began giving the hard start again every single time i start my vehicle and the stalling became very frequent. On november 4,2014 my vehicle stalled out and did not want to start resulting in me having to rent a car. I am really frustrated with this situation because all it is goin to do is affect another part on my vehicle. I had this for 4 years and i've had so much problems and had to change so many parts... This jeep is the lemon of the bunch.
There is a known issue and recall with the tipm failing.my car has the same issues.starting issues and engine will at times just die while driving.my wife had the car stop right in the middle of an active intersection.the dealership has diagnosed this as the problem but when i call chrysler they say my car is not included in the recall.cost will be over $1,000 to fix.my car is now dangerous and i never know when it will start or not.
After getting my fuel pump replaced, my fuel pump light still comeson. What is going to be done to correct this? i read that a bad fuel pump from the dealership could have been put on my vehicle.
Three instances where two stationary and one in motion full acceleration with out touching the gas pedal. The dealer told me that there was a transmission fluid leak. Caused my transmission oil to burn which lead to a faulty transmission. Pcim was flashed and caused transmission to decelerate at 40mph loosing all function.
After reading many other complaints i see that my vehicle seems to also be suffering from a faulty tipm. My first attempt to start the car most days is met with what seems to be a lack of fuel but every other attempt to start the car the same day is successful without incident. There is no consistent time, speed or temperature related to what happens when the car is traveling.the dashboard lights up, radio, a/c, turn signals and headlights turn off and seat belt alert sounds.only once has vehicle lost power briefly.when i first purchased this vehicle in 2012 the dealer cold not find the source of the problem.now it is happening much more frequently but before i take it to the dealer and pay for the tipm i want to verify that it is a recall item.another issue that began recently is the front passenger door would not close if opened from the inside unless we pull the exterior handle twice.i was told that this was not covered and would cost around $600.
I was knocked unconscious and have no memory of crash jeep was totaled i never saw it again took 4 months to recover.
My vehicle is having issues starting/stalling, and sounds like the water pump and/or alternator is failing.i went to the dealership and they said this is all tied to p54/nhtsa 14v-530.the tipm parts are not available to fix this issue, and have not been available since i received the first recall notice back in october 2014. The dealership said the parts are not going to be available for weeks, possibly months. I called jeep/chrysler and they also said that is the cause of my problems and they have no date that recall replacement/correction parts will be available. I asked them what i should do since i'm driving a vehicle that doesn't want to start (takes multiple attempts), that stalls out, and that other components under the hood are being affected. They said they will not cover any towing, or rental costs, and had no guidance on what to do besides "good luck". This is a serious issue, i can become stranded, the car could stall (potentially while driving and this car is always on highway high speed driving), and i now have other parts under the hood that this issue is taxing (alternator, battery, water pump, and i could only imagine what else). What am i supposed to do that i'm forced to drive a vehicle with a recall that is not safe to drive? i can't even pay to get this fixed, there is no solution at this time.i don't understand how the vehicle is not recalled entirely and taken off the road, or that if people are experiencing this issue there is no recourse.no free towing, no rental cars ready, no ability to trade in or buy a new vehicle. Nothing.i'm not sure what to do next, get a lawyer? contact bbb? please let me know as i don't see how this is legal, i'm being forced to drive a vehicle with a manufacturing defect that is dangerous. Thank you[xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Issue: intermittent stallingstarted after completion of tipm fuel relay recall repair. Stalls while driving, de-accelerating from highway speed (60mph+) between 30-40mph when braking preparing to make a turn, causing loss of vehicle control. Has never happened with in town driving. Intermittent. No stutter or shutter. All engine power ceases with no power brakes or steering. All electronic stay on. No cel or stored codes. Always restarts by placing transmission in neutral and pushing the start button.recall performed: crowe auto group, 1-21-15 90,578mibegan: march 201532 days at a dealer,5 dealer visits, 2 dealers. Still no fix. Dealer has experienced stalling. Have full list of time line and service paperwork.
Vehicle power shuts down while driving at highway speed, in any and all driving conditions. No power steering, no power brakes, no power, nothing.there is no warning when power goes out.driver can be stranded in middle of freeway, or off-ramp, or busy intersection.extremely dangerous.worse than gm issue.vehicle cannot be restarted without shifting into park.2011 jeep stall on 70mph freeway requires driver to shift into park before a re-start can be attempted (neutral will not allow rolling start).extreme danger of high-speed rear end collision.well documented issue on web2011 jeep grand cherokee tipm.recall is needed for this safety critical item.http://gotaclassaction.com/chrysler-investigated-over-defective-totally-integrated-power-module-tipm-in-2011-2012-jeep-grand-cherokees-and-dodge-durangos/
The contact owns a 2011 jeep grand cherokee. The contact stated that the vehicle failed to start on the first attempt. The contact had to wait several minutes before the vehicle could be restarted. When the vehicle restarted, there was a strong fuel odor. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 57,000.
Several attempts were made throughout the day to start my 2011 grand jeep cherokee and it would not start, only a clicking noise.i took it to the dealer immediately and the tipm is bad and needs to be replaced. Obviously, my car is only 3 years old and not under warranty now.the part alone is over $900.00, which seems questionable that something would go bad so quickly on a vehicle and cost so much to repair.besides the cost, there are so many complaints for the same issue, and even more serious with the engine cutting off while driving.is someone going to recall this item before someone gets hurt or even killed?????i purchased this vehicle, and all my previous chrysler/jeep vehicles thinking they were safe for my family; now i'm not so sure.do the right thing and recall the tipm!in addition, i have made several attempts to get the brake booster repaired due to the recall and the parts are still not in.this has been going on for months now.
Jeep was taken in for the p54 fuel pump relay recall on 6/12/15.next morning after returning from dealer, the engine would crank but not start.this problem was intermittent, and the engine would sometimes start after 15-30 minutes of trying.eventually on 6/15/15 it wouldn't start all morning so was towed back to dealer.they couldn't replicate problem and released car back to me doing nothing.intermittent no start continued forweeks, car taken back to dealer on 7/6/15 and they replaced win module, another component of ignition system.next morning, 7/7/15, car would not start again.intermittent crank/no start condition continued to occur for weeks, car taken back to dealer on 7/22/15.this time dealer spent almost 3 weeks working on the problem.first, thefuel pump relay (the recall part already replaced once) was determined to be faulty and was replaced.this didn't solve the problem, and the tipm was said to be causing the condition, and was replaced on 8/10/15.jeep worked for a week until today, 8/15/15, while driving down a busy long island road car stalled out while driving ~30 mph.my wife and our 4 month old baby were in the car, and i was somewhat terrified. There was traffic surrounding us, and i was left with no power to the brakes or steering.luckily i was already in the right lane and was able to put hazards on and pull over slowly without incident.if there had been a red light or sudden braking in front of me however, the situation would have been much different.after pulling over, car cranked/no start as it has previously for the past months, and did so for 20 minutes until finally started and drove it home.i have had our jeep in the shop 4 times for what seems to be the issue described in the fuel pump relay recall, but we are still experiencing the same problem! i am at my wits end, and no longer feel safe in this vehicle.
Jeep was parked in driveway.went to start up and jeep intermittently starts & then cuts off or will not start at all.now being serviced at dealership.luckily, i was not driving on the highway at the time of the occurrence.however, had to have the vehicle towed to dealership.the symptoms appear to be the same as your fuel pump relay recall back in 2014 for 2011 jeep/grand cherokee.however, i have been the sole owner of this vehicle and never received a recall notification.is this still covered under the recall?
We received 3 recall notices related to the brake booster, the totally integrated power module, and a short in the visor lamp.we called our local dealership and each time we called, they told us they did not have the parts and they would call when they did receive them.they still have not called and the first recall notice was issued more than 6 months ago.
The tipa is defective and the fuel pump won't turn on, therefore my car is unable to start.i have to pay $1300 to repair this as the car is now out of warranty.i have done research and learning this is an extremely common defect in the jeeps.
The contact owns a 2011 jeep grand cherokee. While driving approximately 15 mph, the vehicle suddenly stalled in the middle of an intersection. The contact indicated that the failure occurred on a previous occasion. The vehicle was taken to napleton's river oaks chrysler dodge jeep ram (17225 torrence ave, lansing il) where it was diagnosed that the fuel pump and fuel pump relay were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified and no assistance was offered. The contact was informed that the vehicle had been previously repaired per nhtsa campaign number: 14v530000 (electrical system). The contact indicated that the vehicle experienced the same failure listed in the recall. The failure mileage was 122,435.
The contact owns a 2011 jeep grand cherokee. The contact stated while driving approximately 55 the vehicle suddenly stalled and loss automotive power causing the vehicle to crash into a ditch. The vehicle was towed away and no injuries were reported. The cause of the failure was not determined. An unknown local dealer and the manufacturer was notified of the failure. The contact indicated that the failure was related to the nhtsa campaign number: 19v813000 (electrical system) but the parts were not available. The contact stated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 191,000.*as
This vehculo has stalled repeatedly. Two tipim-7 have been replaced. One covered when i did not own the car, one when i did to over 1,200 in fees. Then it repeatedly happens again and i get it serviced again and they try to say that it was a relay fuel switch. All work has been done by a supposedly relyiable jeep dealership. Again it is happenening. I have all paperwork and video and at 60 yrs old i have a conscious and would not be able to sell or trade in knowing this. All of my adult friends have witnessed this in my vehcal and also have recorded. Ridiculous. I have owned jeeps proudly my entire life. Will never again , and i tell all the problems with this not being stood behind with chrysler. I've instructed when i do get broadsided to tell my story and show the videos. Again i will ask if you'd like me to forward them on. This is a fatality ready to happen for myself. It is always in motion and always at a turn firstand then when stopping at stop signs. It is very unsafe! it has been since november of 2014 and up until today as well.4.5 years! please i beg you to call me!
The contact owns a 2011 jeep grand cherokee. The contact received a notification for nhtsa campaign number: 14v530000 (fuel system) and nhtsa campaign number: 14v391000 (exterior lighting and electrical system). The part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was not notified of the issue. The contact had not experienced a failure.
Safety complaint - fire/explosion:gasoline fumes outside of car and occasionally inside of car. Jeep dealer states faulty design/manufacture/assembly of gas tank and/or parts resulted in o-ring failure causing engine light to go on with codes for evac failure.fumes at minimum when air temp below freezing as seals freeze shut and engine lightstops going on.when air temperature is above freezing, fumes resume, engine light goes on with same evac codes and gasoline fumes can be detected outside and inside of car.jeep dealer stated parts are minimum costs but labor to remove/replace tank and parts - `$2,500.safety issue. Called chrysler a dozen times and no follow up.case #s 32808988, 32840898, 33072326 filed, no follow up. Requesting chrysler-jeep for "good will" repair or share cost repair for faultymanufacture leading to extreme safety issue.filed odi with nhtsa # 11048089 on 11/22/17 - spoke to dawn
Car has issue starting just keeps turning over, also acts like it wants to stall out while driving.
The contact owns a 2011 jeep grand cherokee. The contact received a notification for nhtsa campaign id number: 14v154000 (service brakes, service brakes, hydraulic) and nhtsa campaign id number: 14v530000 (fuel system). However, the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was not notified of the issue. The contact had not experienced a failure.
Jeep gc2011 stalls whiling driving.ongoing since 2012;mechanics have done a lot of service and repair very costly out of my pocket expences but has not fixed the stalling.says it maybe the alternator, throttle or ignition problem. The 2011 model should be included in the chrysler recall #t36 (nhtsa #17v435).
Just bought this vehicle from a used dealership, car won't start or it shakes when is trying to start, did some research on line, there's seems to be too many incidents on this suv models, we should have a national recall on this matter, the issue seems to be the tipm, i'm going to take it to the local jeep dealer to have check out.i am extremely worry that my car will die while i'm driving at a high speed and end up in a bad car crash because of this issue, please! please!! look it to this matter.[xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Chrysler is still not making this part available to dealers so that it can be installed. This part can fail without warning and cause the engine to stall while in motion. My dealer is ready and willing to replace this relay, but it is not yet in production.
Vehicle would not crank over when attempted to start.after several attempts, vehicle eventually started.flash updates were previously performed on the vehicle to address this issue; however, updates did not prevent issue.dealership diagnosed problem as faulty tipm.tipm replaced.
3 times in the last 9 months this car has stalled while braking causing me to lose power steering and almost causing a crash on one occasion. Luckily the first time i was on a straight road but the last two times happened 9/26/19 where i had to brake while turning and on this occasion i almost crashed the car into a median. Each time i've taken the car to the jeep dealer soon after for an inspection and each time i'm told there is nothing wrong with the car, no diagnostic codes are visible and their road tests do not reproduce the issue. The first time this happened to me, the dealer did however replace the fuel pump relay (i think as part of some recall) but did not indicate this was the specific reason for my car stalling. This repair seemed to solve the issue until 9/26/19 when it happened twice consecutively. I fear this is related to the countless other complaints online about this year and model. I asked the dealer if it's perhaps related to all the tipm issues i've read about with this year and model and they said without a diagnostic codes or without reproducing the issue there is no way to tell. I'm told there is nothing wrong with this car. How can that be when i've lost control of it 3 times in the last 9 months and almost crashed it once?i fear that this car is unreliable and may kill me or someone else but i'm being told it's fine. I'd really love someone to look into this or give me guidance.
I was driving home on the interstate an my jeep just stalled an turned off while i was driving an when i attempted to restart it kept acting like it was trying to but then wouldn't after a while i was finally able to get started again an i have had the same thing happen a few different occasions an have almost been hit or unable to pull off out of traffic .
While accelerating to merge onto the highway, the check engine light came on and i could not accelerate above approximately 45 mph or 3000 rpms.i let off the gas thinking the jeep would slow, but it didn't slow down.i was able to decelerate by braking (obviously).however, i was still unable to go faster than approximately 45 mph or 3000 rpms. I took it into the shop twice before because the check engine light came on, and i was told the oil pump was stuck on low (?)this has been an ongoing issue for the past four months.there has always been something wrong with this vehicle despite regular service maintenance visits.
Vehicle does not crank, cranks but suddenly loses power, shutsoff losing power brakes, power steering and control.
Manufacturer has failed to remedy recall v62 (nhtsa recall number19v-813) for over a year. My car has stalled upon coming to a stop dozens of times since then. Almost causing an accident on multiple of those occasions.
P54 / nhtsa 14v-530 was addressed back in 2014 however i still experience intermittent stalling during start up or braking. Issue typically happens in colder weather. Dealer says nothing is wrong but symptoms are identical to issues listed in p54 / nhtsa 14v-530.
Our 2011 jeep grand cherokee stalls without warning. The issue usually occurs when slowing down and turning to exit the highway.we have had all recalls taken care of, and have had the jeep in to the dealer several times for this issue with no resolution. The drivers ability to control the vehicle after the loss of power is significantly diminished. This has happened several times over the past year.
My vehicle has had a service recall since 11/2019 with no remedy available yet as of 06/07/2020. The issue can leave a driver stranded or cause a crash and yet 6 months have passed with zero resolution. This is unacceptable.
Car stalls with no warning while driving. Has happened twice. Lose power steering. Able to re-start.
The contact owns a 2011 jeep grand cherokee.the contact received a notification for nhtsa campaign number: 14v53000 (fuel system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue.the vin was not available. The contact had not experienced a failure.
My car does not start at least 10 times a week, i believe its due to a faulty fuel pump relay and my vin isnt part of the recall for this and it should be. Ive read many other people complaining of the same exact issue and i took it to fairfield jeep where they told me one thing over the phone and then upon arrival it was something different and then the papers stated something else different!
The contact owns a 2011 jeep grand cherokee. While driving 50 mph, the engine stalled without warning. After several attempts, the vehicle restarted. The vehicle was taken to an independent mechanic where it was diagnosed that the fuel pump relay and the brake booster needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 102,000. Updated 11/19/15*lj
My vehicle has stalled twice with my children in the car due to the listed recall in which chrysler has already replaced once! this did not fix the problem and is currently at the dealer again for diagnoses because i am scared for my life to drive this vehicle. Can you please help! i was in motion going 55 miles an hour in the fast lane when the vehicle stalled for no reason. The jeep service tech has linked it back to the same fuel relay and this could be a fatal problem if not fixed. Please i have three kids and myself that could be injured if this is not addressed asap!!*dtchrysler is recalling 188,723 2011 dodge durango and jeep grand cherokee suvs in the u.s. Because of a defective fuel-pump relay inside the power module that can cause the vehicles to "stall without warning," according to the national highway traffic safety administration.the suvs are equipped with either a 3.6-liter v6 or 5.7-liter v8 engine."in the affected vehicles, the fuel-pump relay inside the totally integrated power module may fail, causing the vehicle to stall without warning," said nhtsa in its summary of the problem. "a vehicle stall increases the risk of a crash."this is part of a global recall of an estimated 230,760 chrysler suvs, including 15,898 in canada, 7,126 in mexico and 19,013 outside the nafta region.chrysler said it is unaware of any accidents or injuries linked to the recall.it added that no other vehicle functions, including airbag deployment, are affected by the fuel-pump relay.the affected suvs were built from january 5, 2010 to july 20, 2011.dealers will replace the fuel-pump relay with one external to the totally integrated power module. The recall is expected to begin on october 24. Owners can contact chrysler at 1-800-853-1403.*dt *dt
Our jeep continues to stall while being driven, making it very unsafe as the power steering and power assisted brakes stop working when the engine stalls. This is the subject of several recalls, most recently v62/nhtsa 19v-813 issued a year ago. What is happening to correct this dangerous fault with our jeep. We have experienced multiple stalls since 2015 failed recall and they continue to this date, always while braking and mostly while also turning to the right. *ln
This complaint is in regards to safety recall v62 where the fuel pump relay causes a stall while the vehicle is in motion. My car has regularly been stalling whiling i'm driving in traffic for well over a year. I have been in touch with fca several times telling them of the risk i am in on a daily basis and asking about when parts will become available for this recall. It has been almost a year since the recall has come out with no progress. The stalling has almost caused several accidents and has put me in harms way every time i drive; i am constantly maneuvering to avoid a collision and the only reason an accident hasn't happened yet is because of how over defensive i have to be while operating the vehicle. Fca even tried doing a temporary fix but the car stalled within 24 hours of this attempt. I am very concerned for the safety of my family and others whenever i'm operating this vehicle. Note, below you asked for a date of when this happened; it happens almost daily for well over a year. I put today's date because this is the most current date that the vehicle stalled while i was driving in traffic and nearly missed being hit by a car coming up behind me at a very high rate of speed. I am still shaking from the near miss of being hit and seriously injured.
On several occasions, my jeep grand cherokee ltd, has started to stall out when i am accelerating forward. It was in motion when this happened, and has shown a zigzag icon,on my screen,( which i am not sure of the meaning of that icon). But i do know if feels as though it is a fuel failure, problem. This has been on city streets,and when coming out of a turn on acceleration. It almost has come to a stall, on all occasions.this has happened without notice,on at least,half a dozen times. It is scary as i sometimes need to have more power,than i am getting when it stalls. It has enough hesitation, to cause me to be in danger at times.i am trying to get an appt atjim smolichmotors,in bend oregon, to have it checked out, but i did notice a recall notice, that is dealing with this issue, and that is what i believe this is. Please reply and set up an appt.with the above jeep dealer if you can. Thank you. [xxx], bend oregon. Ph [xxx].information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Vehicle fails to start multiple times.turned off while backing up multiple times. It is currently on a jeep service dealer, they indicated failure onthe "tipm" module. The replacement is on backorder, with no specific date for arrival and installation.
Went to start my jeep after it sat for a few hours and noticed extended cranking.it did fire up and i drove 65 miles to the gym. Same extended cranking issue when i got out the gym an hour later, but eventually, started and i made it home.did this one more time few days later and thefirst monday in august it wouldn't start when i went to leave for work in the morning.took my wife's vehicle o work and she tried it a few hours later and it fired right up.brought to local shop to have them look at it since they can service my extended warranty.after a few days there i was notified that it was he tipm and the part we on order, but was on national back order from jeep and i was number 141 in line waiting for one.as of today, 9/3/14, still no part and still no estimated delivery of said tipm.i have not been able to drive the jeep since then because it is unreliable transportation and my job requires me to travel up to 300 miles per day.have now made two payments on a vehicle i can't use.
My car would not start, it only cranks up, but it is not drivable and i will not put my life at risk for operating a defected vehicle on the highway, when it could stall and result in a car crash. My safety is not guaranteed at this time. Last friday morning, my vehicle was towed to the closest dealership to be service and parts are not available. Chrysler has not provided repair parts (the internal pump relay) to the dealerships in the area and there is no expected time of when these parts will become available. The dealership will not provide me with a loaner or pay for a rental car, while my car is being repaired. Chrysler is not being helpful is remedying the situation at hand.
The contact owns a 2011 jeep grand cherokee. The contact stated that while traveling 25 mph attempting to exit an off ramp, the vehicle stalled without warning. The contact was able to restart the vehicle. The vehicle was included in recall nhtsa campaign id number: 14v530000 (fuel propulsion system) but the dealer indicated that the part was not available. The vehicle was not diagnosed or repaired by the dealer and was waiting for the part to remedy the intermittent failure. The vin was not available. The manufacturer was notified of the failure. The approximate failure mileage was 53,000.
The safety recall re the defective fuel pump is a serious safety issue, vehicle stalling at any speed without warning. The recall was issued several months ago and the manufacturer still has not been able to correct the issue, nor given a time when the parts are available.
Vehicle has stalled a number of times also has failed to start many many times. Vehicle has stalled on city road below 50 mph had to pull off and attempt to re-start. Has stumbled on highway a number of times. Hard start setting still is a common issue under many conditions. The so called first recall placing an external fuel relay has been done did not fix anything. This vehicle is a hazard in many ways. If it fails in a bad location it could lead to los of life or injury. Also if the need to start the vehicle at a moments notice is needed, it would be an issue in most cases. I find it unacceptable that jeep has not repaired this issue. Will it take lose of life or injury to force them to repair the issue??? i have received notice of the recall many many month ago, solution is still listed as no solution.
Safety issue- fire/explosion: gasoline fumes outside of jeep at 63k miles. Dealer completed smoke test and reported smoke emitted from top of gas tank indicates leak from one of several access ports (filler pipe access, fuel pump access).dealer cannot confirm without $1,600 fee to drop tank to confirm diagnosis.dealer felt leak due to faulty design/manufacture/assembly/installation of parts (o-rings/seals/etc.). I am original owner, retired,on fixed income and have completed all recalls and meticulously maintained vehicle.dealer suggested i call jeep corporate (800-992-1997)and ask for "goodwill" repair.after 17 phone calls to jeep corporate i continue to get: 1) no reply, 2) no callbacks 3) catch 22 stating i must pay for tank removal to confirm diagnosis, repair anddetermine if parts are defective.jeep corporate (kenisha -operator kb805) told me today (2-20-18) that decisions was madenot to grant goodwill repair due to dealer report that leak probably (not confirmed) due to corrosion around access ports on top of gasoline and warranty has expired.leaks due to corrosion by "wear and tear" and not faulty design/ manufacture/assembly or installation at factory.i was told i was responsible for full cost of repair, irrespective of potential fires or explosions due to gasoline fumes emitting from corrosion on top of plastic gas talk.i disagree.the design (inaccessibility to top of gas tank0), parts (non-corrosive stainless steel metal retainers, and o-rings), and questionable assembly have resulted in this potential fireand explosion trap. With safety being in the name of nhtsa, i am hopeful investigation and recall address this issue.thank you
On 4/10/2020 i was idling in gear in a fast food drive-thru lane. I could hear and feel the engine start to sputter. I put the car into park and tried applying gas to keep the engine at a higher rev. After about a minute the engine stopped. I tried multiple times to get the vehicle to start but all it did was to have an extended crank time without it starting. I was able to get some help to push it out of the way of other vehicles. After about 5 minutes of sitting i was able to start it and drive it home.i have had multiple occurrences of this issue. The last time was while i was entering and turning in a busy intersection. Another time was while i was 25 miles down a dirt road.i have had the tipm and/or the fuel pump(s) replaced at a jeep dealer at least three times.i do not feel comfortable driving this vehicle under any condition! i use it to tow my trailer and to go off-roading. What would happen if i was doing either one of these at the time of a failure!
Fuel pump relay recall- i purchased the used car in may 2018, nothing about the recalls was disclose. Recently the car has been shut down or rumbling as i'm driving. Thankfully i'm driving in the city and i can pull to the side. Every time i shake the fuel pump relay 'repair' it starts up strong again. I tried taking into the dealership where it was fixed but they said they can't do anything cause they already fix the problem. The problem wasn't fixed. It was cheaply fixed.
Car made grinding sound when starting.wouldn't start.tipm failed causing fuel pump to burn out .also had to replace ignition switch.
When applying brakes to slow down/come to a stop, the vehicle will sporadically stall. Everything electrical still works (radio, lights, stereo) and there are no warning lights that show up on the dash. The only way to know the vehicle has shut off is to either look at the tachometer and notice the needle is sitting on zero, or pressing the accelerator and the vehicle doesn't move. Once the vehicle has been shifted into neutral and the brakes are applied, the vehicle starts right up with a push of the start button. All previous recalls for the fuel pump relay have been performed as well as the latest v62 interim recall as recent as 3 days ago. Vehicle stalled again this morning while approaching a 4-way stop sign on the way to work.
Tipm computer board/module defect...known defect to the manufacturer (poor part product with high chance of failure).jeep stalled out on road several times with kids in car...part is on a national backorder and still no recall for owners.
My car died when i was going around the corner holy [xxx], and no warning lights or nothing came i lost all power steering ran off the road and came about an interest in hitting the tree because there's this recall on my jeep and i called to get it fixed and i'm on the waitlist it's over two years long and i need help getting this fixed because it's causing my car to die all the time unexpectedly. It has died several times due to this recall.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
While in motion put on turn signal and started turn and engine stopped cold. It could be started again after coming to a stop. During failure had no power steering or power brakes. Has happened three times two while turning right once while turning left.
In the affected vehicles, the fuel pump relay inside the totally integrated power module (tipm-7) may fail, causing the vehicle to stall without warning.
2011 jeep grand cherokee has a recall (fca# v62) nhtsa recall # 19v-813 for a fuel pump relay. Per the recall, failure of the relay can result in a stall and a no-start condition.jeep (fca) does not have a fix for this problem and because of this my jeep either will not start or stalls without warning.jeep dealer and fca are not offering any resolution.what options does the consumer have in this case. Please advise.
First incident was:~11/24/2014 took to mother lode motors, sonora, casecond incident was: 3-09-2015 took to motor lode motorsfor recall p54/ nhtsa 14v-530 ( tipm); took to central valley motors in modesto, camy jeep would not start. The starting motor continued to turn over even when i stopped pressing it. Because there is not a jeep dealer within 70 miles, i took it to a local dealer (dodge) who claimed to be able to mechanically work on jeeps. They used to be a jeep dealer.i told them of the problem. I left it over night. They told me they had to reset thecomputer. ($300). No parts replaced.four months later (3/9/2015) , the same problem occurred, only it was worse. So i took it back to the same garage, and left it over night. This time they told me the whole computer had to be replaced.($1507).i finally was able to take it to a real jeep dealer to get a recall item fixed. (p54/nhtsa 14v-530, tipm). When i mentioned the above incident, they told me that the recall item was the cause of the above incident,and what the dodge dealer did was not necessary. Fixing the recall item would have fixed it,at no cost.the dealer that did the "unnecessary" work that cost me $1807, was "mother lode motors" in sonora, ca 95370.i went back to them and told a supervisor about the incident, and he just looked at me, didn't say a word, didn't even ask my name or apologize. I called the owner of mother lode motors to let him know of my complaint, and he basically accused me of making excuses and said, ?how did i know that they didn't fix the problem??again no apology.
The vehicle has been at jeep in excess of 45 days for repairs.on an intermittent basis i have experienced problems starting my jeep.then, on december 25, 2019, i receive the v62 fuel pump relay recall for my jeep.i called the fca recall assistance center service number.they were of no assistance.nhtsa: request #254540 complaint (tracking number) id: 11 29 23 50.on or about december 31, 2019, i filed a complaint with the nhtsa.on january 2, 2020, responded that fiat needed to be given time to find a fix.this was confirmed in a telephone call with nhtsa on january 3, 2020.the jeep continued to have problems with not starting.on march 23, 2020, my housemate was driving the jeep.he pressed on the accelerator.nothing happened.he coasted to the breakdown lane and restart the vehicle.the lightning bolt symbol was on the dash.he decided to return home.a few minutes later the same thing happened again.we have not driven the jeep again.on the morning of march 24, 2020, we had it towed to lithia chrysler jeep of reno.lithia diagnosed it as having a faulty fuel pump relay subject to the safety recall v62 fuel pump relay.fiat refused again to engage in any discussion of buyback.fiat has had over three months and presumably several more months 'to develop a solution' yet it has not.my jeep sits in my driveway undrivable, a worthless piece of unsafe junk.there is no repair available.there are no like vehicles available (they all have the same problem).under federal regulations, fca must buy-back my jeep.i would like to have this federally mandated remedy implemented.
About 6 months ago, my engined began stalling while driving without any warning.finally my car would not start up and required towing.throughout this time, abnormal noises could be heard from the starter.the dealer tried to repair it by replacing the chrysler jeep tafn kit and charged me $1,361 for the service.but the car was still not repaired and working properly since it continued stalling while driving particularly on the highway, not accelerating, showing the electronic stabilizer light going on along with no power, and emitting screeching noises when turned on.again i took the car to the same dealer and the mechanic claimed that it "might be cam sensor" and charged me again ($324) for a repair service that had no impact except to make the situation worse.so the car is still not repaired or functioning and continues to exhibit the same problems describe above.in november of this year, i received a recall (p54) notice from chrysler about a fuel pump relay problem that described the problems i have been having with my car which led me to believe that the dealership could make the necessary repairs; but you can see, this did not happen.in its recall message, chrysler recommended that i contact you if my dealer has failed or has been unable to remedy this defect without charge. My complaint is two fold: the defect has not been remedied and the dealer keeps charging me for each service repair visit.*dt
Earlier this year i started experiencing starting difficulties with my jeep.while pressing the start button, the ignition would run but not turn over.eventually it would start.however, over the summer the problem became worse and on occasion the vehicle would not start and when it did it would stall out.i took it to the dealer on 8/23/2014 and they were able to replicate the problem.they called me and said i had a bad fuel pump and it needed to be replaced at a price of $1,300.while the jeep was in the shop, i started doing an online search of my problem and discovered the problem that a huge number of people were having - a bad tipm.on 8/26/2014 i went in to pick up the vehicle and noticed on my receipt that they replaced the tipm and not the fuel pump.i presented my research with theservice tech and said since this is definitely a design flaw with this vehicle, this should either be covered under warranty or recall.he said that he had no authority to do this and i was forced to pay $1,233.42 to retrieve my vehicle.i have now been made aware of a recall for this problem wherein the remedy will be to replace the fuel pump relay with one external to the tipm at no charge.since my problem was resolved prior to this recall i am expecting a reimbursement of the $1,233.42 that i have already paid.
Stalls at normal operating speeds without warning. Very dangerous! has happend multiple times!!!
Vehicle had external fuel relay installed over a year ago by dealer. This vehicle had not experienced an issue with the fuel relay. Now vehicle is having the same issues - engine stopping for no reason, even while driving - as described in the complaints about the tipm. Very dangerous and the "fix" by fca, appears to not be a permanent fix.
The recall for the tipm was issued in october 2014 (p54/nhtsa 14v-530) and the parts are still not available as of march 3, 2015.i need more of an update than, sorry we know your car has a safety issue, but we don't have the parts.if it's enough of a safety concern that they notify me each month of the failure to have inventory, perhaps they should save the postage and focus on purchasing the parts.i am tired of waiting.
Jeep gc2011 engine stalls while driving!current recall under chrysler #t36 and nhtsa #17v435 only covers year 2012-2014.chrysler needs to be notified to include year 2011.ongoing issues of staling and complaints for 2011 has been logged since 2012 and is a serious mechanical issue that should be under the recall.if anyone has experienced staling please document and send the complaint or if you know someone who has died from this please file to save others!
The contact owns a 2011 jeep grand cherokee. The contact stated that while driving at 20 mph, making a right turn the steering wheel ceased, with several warning lights temporarily illuminated. The contact was able to veer to the shoulder of the roadway. The contact noticed an abnormal odor coming from the engine. The contact turn the vehicle off and contacted an independent mechanic who towed the vehicle back to the residence. The next day the vehicle resumed normal operation and was taken to (spitzer chrysler dodge jeep ram of homestead 30101 s dixie hwy, homestead, fl 33032 (786) 650-3104) where it was diagnosed however, the technician was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 132,000.
The car was in the shop twice to rectify a fuel pump issue.as of right now, the check engine light is still on and the error continues to be the fuel pump.there was a second recall in november 2019 with no solution.the car failed to start multiple times due to the fuel pump and i feel unsafe driving the car with a history of fuel pump error since the car could stall mid driving.
I was driving down a freeway at 55 mph when the car suddenly stalled.there is no warning other than the rpms hitting 0.this has happened three times in the past month and is becoming more frequent.when this happened i lost power steering while changing lanes, luckily toward the berm.i was able to put the car in neutral and roll off to the side of the crowded freeway, to a stop.i put the car in park and it started right back up.i was able to drive the rest of the way home making sure i kept an eye on my rpms to determine if the car had stalled again.it happened a second time, but i was ready that time and in a position to get off of the roadway.there is currently a recall for the fuel pump relay, and i did have it fixed at my own cost before the recall came out.unfortunately, it was fixed with another faulty part since the fixed one has not been developed yet.i bought jeep for its reliability, safety, and dependability, but i am very afraid to drive my car at this time.i also tow a trailer, that luckily has not been connected when this happened, or this would be a completely different complaint with a much worse ending.since there is no eta on the recall part, i am not sure what i can do.i am almost to the point of buying another car rather than picking up a rental for an indefinite amount of time.i love my jeep, but this is a much more serious issue than we are being led to believe.
My 2011 jeep grand cherokee began stalling while driving in december 2014. These occurrences have been documented by the dealership four times. It has always stalled while driving at speeds higher than 50 mph. It has stalled on the freeway 2 times and i have been spared a serious traffic collision due to light traffic conditions. The vehicle never throws a code when it stalls. There is nothing the service department can do for these "phantom" occurrences. The tipm has been replaced since that can sometimes be the issue. However, the stalling continues. I have researched this stalling issue and there are others with the similar problem. What will it take before chrysler addresses this life threatening problem? currently, my vehicle is back at the dealership for this problem. I am not looking forward to picking up my vehicle since the problem is always looming like a black cloud over my head.
My car would not start i took it for service and it was corrected and replaced under my warranty. However i've had a fuel pump relay recall and have been waiting for months for the car dealership to call me and replace it.each time i call to follow up they say we will call you once the part is in. Please help!
Cityautopark dealer located in burlington,nj, unwilling to resolve 2 safety recalls on my vehicle. For a several month ignored my request based on unavailability of needed parts, meanwhile sending me a postcards with urgent safety recalls.this kind of service is not acceptable, especially when it concerning public safety. Recalls on my vehicle 1.brakes; 2.fuel system. I hope you will help me to resolve my problem with this ignorent customer service. Thank you.
My vehicle has been having difficulty starting.it sometimes takes 3-10 times to start.it sometimes doesn't start at all, leaving me stranded with an infant in tow.i had the problem diagnosed and was informed of a temporary repair to the problem but then learned of an upcoming recall for the tipm.i decided to wait on repairing the issue, unsure as to whether the fix prescribed by the dealer would be reimbursed once the recall was released.i just got an 'initial' recall notice which stated that there still was no repair for this problem - even though it was said to be the cause of potential crashes and stalls mid-drive.as i have a small child in the car with me every time i drive, i am extremely cautious and nervous about this issue and the risk i am taking by continuing to drive this vehicle without a repair.i bought this car specifically because of the safety it would provide my family in transportation.now i am acutely aware of the dangers involved and the need for a fix immediately.
For the last couple of months i have experienced hard starting. I believe this is due to the recalled fuel relay.the recall is from nov 14,2019manufacturer recall numberv62nhtsa recall number19v-813.last night the vehicle just stopped after starting it while sitting at a gas station. It appears that the problem is getting worst. Up until now, this has always been a reliable vehicle. Which is really needed because of the shift i work, (2nd) , and the distance of my commute. Any help would be appreciated.thanks[xxx]redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *cc
Engine shut off while decelerating from 40mph at aprox. 15mph while coming to a stop sign. This has happened as recently as last month. All instruments, radio etc. Remained powered. No warning lights. Dealer can't seem to identify issue. Previous recall for fuel relay was completed in 2014. Previous nhtsa id number: 10783730
Vehicle was traveling on highway at 55 mph when it suddenly stalled in traffic. Could not restart after pushing to side of road. Towed to dealer and told that total integrated power module had failed and needed to be replaced.
See vip inquiry report. Fuel pump relay.no parts available. How long do i have to wait? it had to be towed two times.vehicle has been sitting at dealer for two weeks.nothing but problems with this vehicle. Is this a lemon?thanks,
The fuel pump relay is defective.this has already been recalled but the patch "fix" jeep does does not solve the problem completely and they know this.there is an issue with the computer which does not send correct signal to fuel pump.on start car will not start often because it is not receiving any fuel.i am afraid this cheap "fix" jeep came up with will cause the fuel to go out while driving. The biggest defect with the car is the v-8 hemi cam shaft and lifters.every mechanic i have taken my car too has said that jeep knows it is a problem but will not fix.i was driving 70 mph when my jeep lost power and the check engine light came on and started flashing which with the loss of power cause me to just about have a wreck on the highway.it was a very scary scenario.i took it to my trusted mechanic whofoudn a cylinder 2 misfire & performed a tune up and he said i needed to report the problem to jeep as they are known to have sever problems.the dealer charged me to "diganose" the problem and reported back that the lifters and cam shaft need to be replaced.this has been such a bad problem for jeep the lifters have been on back order multiple times but they will not admit it is a problem.my car has less than 100,000 miles and has been meticulously maintained and now lookin g at rebuilding an engine and jeep will only provide 2 year warranty or the work, which shows they have no trust in the fix and there is a fatal flaw with the v-8 hemi.please force jeep to honor their customers and correct the known mistakes with their engines.
When starting the vehicle the mileage jumps higher than what the actual mileage is. Problem with the suspension.
I started having issues with my 2011 jeep grand cherokee in late july/ early august where the vehicle would have issues starting. I replaced the batteries in the key fob, but it didn't solve the problem. I took it into the dealership as the problems had continued and increased. I informed them that i had read about the issues with the tipm, but they disregarded my concern and told me that the computer was not reading the keys and i needed to order new ones, which i did. Not even a week later, i brought it back to the dealership as it was giving me the same problems of not starting. He said that they would not be able to do anything if i could not recreate it, so i kept driving it knowing that it may or may not start. Yesterday, 10/28 the fuel pump would not turn off and caused the battery to drain. I had to call roadside assistance and took it to the dealership the following morning as the problem was still occurring.today they told me that it was indeed the tipm that was faulty and that it needed to be replaced.
Fuel tank fill line (neck) required replacement due to fuel vapor system leakage. This caused the check engine light to illuminate. Dealer indicated no gross corrosion but some evidence of corrosion on the neck, and system identified loss of vapor recovery.
My 2011 overland began hesitating while driving on friday 9/6.was able to return home safely.turned off the engine and then was unable to restart the vehicle.had the vehicle taken to a local dealership and was told that the tipm module had failed which chrysler is aware of the faulty part and has already changed manufacturers.i was told due to a back order the dealerships are limited to ordering only one module per week and therefore no eta could be given for my vehicle's repairs.i called the chrysler corporate offices and was told that they would attempt to expedite the part and i could rent a car and submit my bill for "possible" reimbursement.this is a failure on a number of levels that a company that is now flush with cash again due to a gov't bailout has the parts to crank out new vehicles but will leave paying customers with no information other than to "be patient".i will not attempt to buy american again.back to acura i go!
On 5/25 approximately 2:30 pm while merging onto the highway vehicle stopped accelerating and steering locked up and engine stalled out while in the right lane of the highway. Had to drift over to shoulder on left hand side on highway where speed limit 65 mph but drivers often do 75-80 mph. Vehicle would not restart and had to be towed.
Vehicle engine shuts off randomly while driving. This problem has happened multiple times. The engine is not running so there is no power steering or power brakes putting my wife, child, and others around them in danger when this happens. There are numerous and numerous amounts of complaints about this issue all over the web. Chrysler has a recall fix for this issue but their fix is not working, as we have had this "fix" done twice, still having the stalling while driving issue. There are 188,000 other vehicles affected by this. These vehicles are a danger to everyone on the road.
2011 jeep cherokee showing symptoms of same wide spread problem with starting issue. Vehicle cranks over but does not start. Must attempt numerous times until started. While driving, if vehicle dies all loss of power steering and brakes is lost and is a huge safety concern. My vehicle has 40k+ miles and problem seems to be pervasive problem throughout model year.
Crank won't start when finanly start put in gear dies out. This is done intermintly..on the street
Jeep hard to start when engine is cold due to faulty tipm and fuel relay.jeep will attempt to start, but will not turn over.jeep loses throttle and dies at idle.
The contact owns a 2011 jeep grand cherokee. The contact received notifications for nhtsa campaign number: 14v391000 (electrical system), nhtsa campaign number: 14v530000 (fuel system), and nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic). However, the parts needed were unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was notified of the failure. The contact had not experienced a failure.
Beginning in august of 2016, the car will stall sporadically upon rapid deceleration. Last time in march the car stalled when brakes were applied to avoid an accident on the freeway.dealer cannot recreate or diagnose the problem and returns the car 'operating as designed.' car has not been driven since.problem has occurred 10-12 times and more recently with greater frequency.rapid declaration usually occurs to avoid a problem, this is the worst time for the car to stall out.
When the right turn signal is on the fog lights flash and the turn signal does not blink. When i turn the fog light button on my turn signal lights up but does not blink. Took it to the dealer and they said it was the tipm that was faulty. Now after i got it back both front turn signals do not work and the back flashes fast and sometimes flashes normally. Also back when i bought the car a year ago in june 2017 the car would start and i would let the engine warm up but about 20 seconds in, it would stall. When driving it would usually stall when i was breaking at stop lights and stop signs. I replaced the camshaft positioning sensor about 3 times so far and still feel the engine losing power at times.
My vehicle is now regularly (at least once a week and at random) stalling while in motion when i begin to brake at any given speed. It cuts off in motion and loses all power steering; i literally have to muscle the car off the road (almost caused multiple accidents) and have to restart it. I have now been experiencing this problem for over a year. There was a prior recall for a fuel pump relay where random stalling can occur but that recall part has already been installed. I have taken to certified jeep dealership who has said there is nothing that can be done since they have not been able to recreate the issue. I just contacted the jeep corporate office as a last resort and they also said they can do nothing to help or give me any advice on how to correct issue (thanks for your concern...); instead they gave me a disclaimer that they would not be responsible. I cannot believe that a company would operate like this and offer no assistance or advice with a vehicle they built that is clearly malfunctioning and potentially causing an accident and/or injury.
Starting in late august my car became hard to start would just turn over and not start like its not getting gas, it started doing it more and more and i started researching it and noticed a hole lot of people was having this problem and a recall was going to be issued oct 24th. I called chrysler and they said my vine number was not part of the recall this is crazy im having the same problem as everyone else but my jeep is not covered i don't understand why, could you please help me with this.
Car would not start on first attempt and progressively got worse requiring more attempts over several days.car would start and quickly stall.replacement of fuel pump relay fixed the issue.
Thanks for the chance to post, i too have been experiencing the same issue. I noticed it a few weeks ago when my battery started showing signs of going dead. I also heard the noise after exiting the truck in the evenings. I thought the noise was some electronics resetting itself, but thought it would eventually shutoff. I did not think this could be killing my battery. I too had to buy a battery thanks cost me a pretty penny now to learn it too would be dead soon. After going to the dealership today for an oil change the truck died in their service bay. Not even five minutes after leaving, the service rep called me and explained how they had to push my truck to their service bay due to a bad totally integrated power module (tipm). We are now with out a vehicle for an undisclosed time and still have the obligation to pay for a product of no use. Chrysler has to find way to address this or it can cost them dearly in reputation and in the pocket if the results don't get better. A recall would be a start but people are without vehicles with monthly payments! not a good look chrysler looks like a class action situation.
I bought this car from liccardi chrysler dodge ram in green brook, nj in february, 2020. Immediately, the car engine stalled, turning off power steering, power brakes, and gas. I had the car towed to liccardi, they claimed it was the oil pan leak and i spent $2,000 on repairs. Since then, the car has stalled 4 times, coming to a stop. Still, liccardi refuses to admit the problem, saying they can not duplicate it and they are not aware of a recall or a remedy for a recall. I am out of options and desperately need help.
The contact owns a 2011 jeep grand cherokee. The contact received a notification for nhtsa campaign id number: 14v047000 (fuel system, electrical system) and stated that the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2011 jeep grand cherokee. While the contact was driving and attempting to make a turn, the engine completely failed without warning. The vehicle was towed to orr chrysler jeep dodge ram (900 truman baker dr, searcy, ar 72143, (501) 279-3311) where it was diagnosed that the fuel pump relay was faulty. The vehicle was repaired, but the failure recurred at the same intersection. The dealer was contacted again and could not determine the cause of the failure. The manufacturer was notified of the failure, the vehicle was not repaired. The failure mileage was unknown.
For the last month the vehicle has stalled while driving and in some cases would not start.i recently discovered that there is a safety recall v62 fuel pump relay problem in the model.i have been told that the fix for this problem will not be available until december.i use the car daily and for long trip and fear it is a safety hazard.chrysler recommends bring the car in for a temporary fix which is worrisome.
On an intermittent basis i have experienced problems starting my jeep.then, on december 25, 2019, i receive the v62 fuel pump relay recall for my jeep, which provides as follows:*dtour records indicate that your vehicle [1] was included in previous safety recall p54 (nhtsa 14v-530) or safety recall r09 (nhtsa 15v-115). The remedy for the previous recalls was to replace the fuel pump relay. If you had either of these recalls completed, the installed remedy relay is susceptible to silicon contamination on the relay contacts, which can cause the relay to fail. A fuel pump relay failure can result in a no-start condition or an engine stall condition if the vehicle is running.a vehicle engine stall while driving can cause a vehicle crash without prior warning.[']the remedy for this condition is not currently available. This was of great concern.in the 1980s i was driving on the congested freeways of la when my bmw suddenly just turned off.i barely managed to coast to the breakdown lane without being rear ended.i was in terror as i had just been rear-ended a year prior while at a complete stop on the freeway.to this day i have pain in my shoulder, and two pinched nerves in my neck.so, i called the fca recall assistance center service number.given that there is currently no remedy, and that 'vehicle engine stall while driving can cause a vehicle crash without prior warning', i was going to ask for a rental vehicle.however, the service agent insisted that i first had to take my jeep to my local dealer to diagnose and confirm the existence of a problem.that is patently ridiculous as the problem can not exist and then, according to the recall notice, arise for the first time and 'cause a vehicle crash without prior warning'.in fact, that first time could be on the way to my local dealer.*dt
I parked the car in the garage and heard a noise. After searching the whole car, the fuel pump was stuck on. I turned car on and off thinking it would reset and it did not. I had to pull the fuse to turn off the pump. I took it to the dealer and was told that the tipm was bad and will cost $1500.00 to replace.
My 2011 jeep grand cherokee that is equipped with a v-8 5.7l engine failed because of a faulty fuel pump relay inside the totally integrated power module (tipm-7). Fortunately the vehicle was not moving at the time and would not start. The car has been sitting at the dealer since 11/4 because chrysler has informed them that there is a backlog of well over 1,000 tipm-7 units and they don't know when or if they will be available (their words, not mine)! frankly, i am outraged as a consumer. I paid $42,000 for a vehicle i cannot use.
It's stalling and sometimes don't start and cuts off when you coming to a stop
Jeep gc2011 stalls whiling driving.ongoing since 2012;mechanics have done a lot of service and repair very costly out of my pocket expences but has not fixed the stalling.says it maybe the alternator, throttle or ignition problem. The 2011 model should be included in the chrysler recall #t36 (nhtsa #17v435).
When pressing start button, engine cranks for about 8 seconds and won't fire. Can press start button again, sometimes starts on 2nd or 3rd try, sometimes not until the 6th try. Problem progressed to a condition where the engine was running, but sputtered and did not want to stay running. Was able to drive vehicle home since it wasn't far away. Tow truck has taken jeep to the dealer and am waiting for part to arrive from new york but have been told it may not be available. Parts and labor are not covered by warranty, dealer states that gas tank needs to be removed for the repair.
I received a recall notice for the totally integrated power module for my 2011 jeep grand cherokee in october 2014. The vehicle now struggles to start almost every time it is prompted to. It usually takes two or three attempts to successfully start after it makes a sort of rev type of noise and even produces an odor which is smelt on the outside of the vehicle. The dealership has told me that the part to correct the issue is currently unavailable, and when it does become available, there are over 20 people ahead of me on the waiting list to be repaired.the recall states that the issue could cause the car to stall unexpectedly which makes me fearful for my, and others, safety being that i drive on the interstate everyday.
I've been having numerous possible safety issues with this vehicle, for example : intermittent starting, lost of power @ highway speed, proximity sensor giving warning while driving with no obstruction in path, air ride system adjust at random even while parked ect.
It all started with what we thought was a bad key fob. After about 3 trips to the dealer they finally suggested that we replace the key fob. That seemed to take care of the problem for a little while then it progressed to not starting on the 1st, 2nd, and sometimes 3rd try. It just kept getting worse until it might take up to 10 tries before it would fire up . Then it got to when it would start it would immediately die. About 3 weeks ago my wife was leaving the driveway of our house and the thing just quit while she was going through the gate. I'm just thankful that she wasn't on the highway at speed when it happened as she had our young son with her as well. About 2 days later the battery was dead when my wife got in to leavework. As i was away from home working and she needed a vehicle she took it back to the dealer(don marshall chrysler in somerset,ky.)where they proceeded to install a new battery at the rip-off price of over $300.00!!about a week later i figured out why the battery had went dead so quickly. I drove it to my in-laws house and when i got out of it i heard the fuel pump continuing to run even after the engine had been shut off. My wife apparently hadn't noticed the sound of the fuel pump running when she had parked it that morning to go in to work and it had ran all day until it killed the battery. Had it at the dealer yesterday (not rip-off don marshall chrysler) and they diagnosed it as a faulty fuel pump relay switch. (duh) i told them what it was before we took it to them. They said that until they could get the part to fix it with that i could just tap on top of the tipm to get the fuel pump to shut off.( i had been taking the battery cable off to get it to stop.) when we got it home, sure enough, i tapped the tipm and it immediately shut the fuel pump off.well guess what? yep......the [xxx] thing wouldn't start at all this morning!!information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Multiple times the car had an extended start, would spin but not start.electronics would lock down and unable to turn off the spin.the dealership replaced the fuel relay external relocation kit.
The vehicle was traveling at approximately 40 mph on a traditional two lane country road. As i approached a left handed turn, i pressed the break pedal and instantaneously lost power steering and power breaks. The vehicle became difficult to control and drove off the road into a small grass field. After coming to a stop, i looked at the dash and realized the tachometer showed 0 rpm indicating the engine had stalled. At first, i was unable to restart the vehicle because the shifter was still in drive. The vehicle restarted with no hesitation once the shifter was moved to park. The p54 recall has previously been completed. Fca has been informed and the vehicle was inspected by a jeep dealer. The recall for v62 is still in development and the vehicle has since received the temporary interim repair. I have decided to park the vehicle until fca can reassure the vehicle is safe to drive.
Safety recall p54/nhts 14v-530the problem that i am having is the totally integrated power module tipm. It says that it has been repaired at the jeep dealership, however i am still having issues with this car shutting down in the middle of the highway or turning off the main roads and i am afraid i will get into a car accident.
I will be driving the jeep & it will stall just turn off lose power steering. It happened twice on freeway & 10 times on street. It stalls when am turning. I took it to chrysler jeep dealership in monrovia ca they did a diagnostic didn't find anything they kept it overnight drove it nothing they didn't fix anything & it keeps stalling. There was a recall for fuel pump relay i don't know if the work was really done since it keeps stalling. Am afraid to drive the car on fwy only driving on street. Afraid of it stalling again.
Had a problem starting the vehicle. Took it to the dealer on 8/27. Was told it could be the tpim and/or fuel pump. Parts are ordered, but they have no idea of when they'll arrive. Now i'm in a rental.
When driving my vehicle i lost all engine power, i no longer had control of the vehicle.luckily i was driving in a parking lot at the time and going at a relatively slow rate of speed so i was able to pull over and shut the car down.i tried to start the car again and it did start on it's own.the car continually stalls during start up and has now started to stall and shut down while driving. I brought it to an auto body shop where they informed me i had a faulty fuel pump which i then discovered was recalled by jeep.when i tried to bring the jeep to an authorized dealer to have it repaired they informed me that they did not have the part, it had not been made available to them.this was the same with 2 other dealerships i called.i also called the corporate number and was told the part was not yet available and they would not assist me with a rental or loaner vehicle while waiting for the part.
When i went in to waconia jeep (905 strong dr, waconia, mn 55387) they told me i need a new fuel pump.did not do recall work.my call often stalled but i was able to get back to my home in colorado.dealers in denver metro area don't have any "openings" for 3 weeks.
My jeep failed to start on the first 4 attempts. This was one of the many times it has failed to start. My service tech told me it needs a tipm, total integrated power module and that they are know by jeep to be defective and jeep needs to recall these before there are anymore accidents. I was also told it will take weeks for a replacement tipm due to the demand of the bad ones being replaced. I was also told this is around a $1300 repair. I bought a extra 5 years warranty and now need to get a rental and have it fixed before it leaves me stranded along the road.
I've been receiving recall notices on a jeep i purchase last february (used) on recalls p14, p36 and p54.i continuously call jeep to have these issues repaired and am told the parts are not available, jeep hasn't shipped or they just have too many recalls.how do i get my recalls fixed before i do have a crash??i am concerned.
Received a recall notice in november 2019, and still no part available from chrysler. My jeep is having the issue related to the recall and they don't know when it will be available. There is temporary part available at the dealer that they can put inthe meantime, but i have to pay for the diagnosis and the part and labor and if they agree, they may reimburse me for some of it. That is not okay, because if the original part was available by know, i wouldn't have to pay for anything! the recalled part, fuel relay issues, causes the engine to stall with out warning, while your running or not start at all. I shouldn't have to pay for an issue due to a recall. Six months to come up with a recalled part is a little long to make "minor fix" as i've been told 15 times!
Safety recall for fuel pump relay that can cause engine to stall while driving v62/nhtsa 19v-813. Nhtsa #19v-813 reported in 11/2019.complaint to chrysler jeep for no remedy as of june 2020.
Cranks but will not start.after a few tries it will start.stalls while underway stopping at light.this has happened on and off for about 2 months.the latest was this morning.
I was driving my 2011 jeep grand cherokee down a city street when with out any warning thevehicle completely cut off. I could not control the vehicle at all not evenhonk the horn to let other driver know something is wrong with my vehicle. When i took it to get fixed the dealership said i need a new totally intergrated power module
The contact owns a 2011 jeep grand cherokee.the contact stated that while making a left turn, the engine stalled without warning.the vehicle was restarted but the failure recurred multiple times.the vehicle was taken to the dealer for a diagnosis. The technician was unable to locate a failure. The vehicle was not repaired.the contact was unaware that the vehicle was included in recall nhtsa campaign number: 14v530000 (fuel system). The manufacturer had not been notified of the failure.the approximate failure mileage was 73,900.updated 12/18/14 updated 9/28/15
Vehicle stalled while driving on city street then locked up and wouldnt start or move from park, dash reading said it was in drive.
My wife was driving the vehicle across a busy intersection, an intersection where 2 lanes merge into one on the far side. She was in the through lane, the left lane. Our vehicle lost all engine power. Cars were merging from the right and no one could comprehend that our vehicle was in a failure mode. With engine not running, and bells ringing which no idea why the bells, the power-steering was inoperative and the brakes were very ineffective.she was trying to get the vehicle off to the side of the road, without hitting anyone or being hit. Somehow, she avoided an accident. She's a very small in stature person and it took all she had to steer and stop this 5200 pound jeep. After letting the jeep sit, it started up after multiple attempts and we went directly to the jeep dealership. They plugged in a code-reader, found no codes, and sent us on our way. They would not provide us with a repair work order so we have no paper work. They know what's wrong but are avoiding the issue. It's the tipm!this issue has continued to occur and the fuel pump isn't running when in the failure mode. Sometimes the horn blows by itself!we've had the wipers not function and the window not roll up. Thevehicle is haunted. What does it take for a recall nhtsa?
Oil cooler leak, leaking oil down back of engine, onto skid plate. Parts are on national backorder. Failure is a common issue that seems to occur with the poor manufacturing of the cooler plug.
My vehicle has randomly turned off on me twice during moderate to heavy braking.the first time was on 8/20/2019 and the second time was on 12/3/2019.i believe my issue is related to recall v62 and i am voicing my displeasure in the amount of time it is taking fiat chrysler to design a remedy.this recall is actually recalling a prior recall, so i would scrutinize the engineering team that they can actually come up with a sufficient remedy, but i suppose that's not my point.my point is my vehicle and over 500,000 additional vehicles are on the road with a problem that is extremely hazardous with no eta in sight.
I have a 2011 jeep grand cherokee. It stalls when i stop at a red light. I'm afraid it will shut down while i'm driving.i just had my oil change and filter what can i do is it a recall ? thank you for your time.
Cruise control stopped working.
July 2019--car refused to start while 600 miles away from home--stationarynovember 2019 fuel pump failed on the interstate--driving 70mph2020 car fails to start intermittently while stationary. Issues likely caused by a fuel pump relay. Fits symptoms of recall for which there is yet no remedy: ov 14,2019manufacturer recall numberv62nhtsa recall number19v-813recall statusrecall incomplete, remedy not yet availablesummarya fuel pump relay failure can result in a stall condition if the vehicle is running or a no-start condition if not running.safety riska vehicle stall while driving can cause a vehicle crash without prior warning
Vehicle has been under recall since december 2019 which i have tried servicing many times but keep being told no parts are available. So i have been dealing with the car either not starting the first time or even at all, stalling right after starting and stalling while in motion. My jeep has stalled while doing 70 mph on the highway, leaving me in a panic to try to get to side of the road as fast and as safe as possible. My jeep has stalled at a intersection where other cars had to go around me, it has stalled several times while driving anywhere. The breaking point for me was that on 6/11/2020 i was driving down a busy street in the city doing 50mph and my jeep stalled out and the only thing i could do was get into the middle turn lane, i had called my mom through my bluetooth in the car to let her know i was stuck and needed help since i had my two small children with me, as we where talking a car came into the turn lane almost hitting me head on at 50mph. My mom heard us all scream as we thought we where going to get hit. My car has been in and out of the dealership since that day and i am still having problems with it stalling while i'm driving!
The contact owns a 2011 jeep grand cherokee. The contact stated that the push button start was not functioning properly. The failure progressed to the point that the vehicle stalled several times and also would not start. The contact had to tow the vehicle several times due to the intermittent failure. The fuel pump sensor and the service engine sensor illuminated. The vehicle was taken to an authorized dealer who replaced the fuel pump, but the failure recurred. The dealer also reset the sensors more than twice and they still illuminated. The dealer suggested an interim fix of filling the fuel halfway. The vehicle was included in nhtsa campaign number: 14v530000 (fuel propulsion system); however, the part was not available to repair the vehicle. The contact was also waiting for two other recalls to be performed, but the parts were not available for nhtsa campaign numbers: 14v39100(visibility) and 14v154000 (service brakes). The contact was waiting for an appointment to remedy all three recall repairs. The manufacturer was notified of the failures. The failure mileage was not available.
Vehicle will not start using key fob or push button start.vehicle cranks for 5 to 10 seconds and then shuts down.dealership diagnosed problem as a bad tipm (totally integrated power module), a common problem nationwide.parts and labor to replace the tipm is $1200.chrysler/jeep at 800-247-9753 stated they would not assist.
When starting the car it won't turn on completely when you start you can her a noise near the fuel pump area this started about 2 months ago. When the engine was i complete parked and wanted to started wouldn't start after a couple tries would start without an issue, but today i have tried what i used to do and won't start, i've heard of a recall on this specific year but i have not received anything on the mail.
Unable to get parts at dealer. Key auto mart in molinei have contacted them many times and they state they can't get the parts.i have recall notices for a fuel relay pump and brake booster.
The contact owns a 2011 jeep grand cherokee. While driving approximately 60 mph, the engine completely shut off and the vehicle came to a complete stop without warning. The vehicle restarted, but the failure recurred on multiple occasions. The vehicle was taken to a dealer. The technician diagnosed that the fuel pump relay needed to be replaced. The vehicle was not repaired.the manufacturer was notified of the failure. The approximate failure mileage was 87,000.updated 02/27/15*ljthe consumer stated the vehicle was repaired but, the failure recurred.updated 4/26/2016updated 9/18/2017
Travelling 50-60 miles an hour then decelerating cause engine to stall/shut off making it a 3 ton problem.
My vehicle is having trouble starting and my fuel pump continues to pump after the vehicle is off which is killing my battery. I've only had the car for a year and its only two years old.
Today, monday, march 6th, 2017; i was driving to work; a couple of miles from my house my vehicle stalled without warning. Luckily for me, it was a low-speed area and i was able to stop on the side of the road. My truck did not turn on again despite several attempts.i called a tow and it took it to a shop. I left the truck the entire day. At the end of the day they gave it back to me saying it worked again and that apparently there was a mal-function with the relay system. They said the gas-pump was not working and suddenly when they were checking the tpim it worked by itself. They could only recommend to take it to the dealer for a more profound check. I recalled i got a carfax not so long ago and going back to it i found out about the tpim failures...this is a very serious issue and with a very high risk of serious injury to the vehicle occupants. I work in manufacturing supplying parts to different oem's and in the pfmea (potential failure mode and effects analysis) this would have a severity of 10!!!i will file all the complaints and will call the nhts to get my tpim replaced asap! i really hope they can make this quickly. If i can get another car i will do but i will not take my family on the truck for sure.
Tipm failed causing car to stall while in motion during rush hour traffic. Power steering, power brakes also failed. Lastly, power door locks also failed with one year old in the car.
Vehicle is experiencing a no start condition due to the fuel pump relay failing.this is happening more and more resulting in dangerous conditions especially in freezing temperatures.
The contact owns a 2011 jeep grand cherokee. The contact stated that he heard a noise from under the hood while the engine was turned off. The vehicle was taken to the dealer for a diagnostic which located the failure at the totally integrated power module (tipm). The tipm remained activated and allowed the fuel pump to remain operating when the engine was turned off, causing the engine to fail. The manufacturer was made aware of the failure.the failure mileage was 42,000 and the current mileage was 44,000.
Car doesn't start. It was jump started and still did not turn over. The radio, lights air doors all still work but the engine won't turn over. I saw there was a recall for this issue and the dealership stated that the issue was repaired back in 2014. Why am i still having this problem?
For the last several months my jeep will not start all the time. It has shut down twice in the middle of the road while i was in 45 and 60 miles a hour traffic.i was able to turn my wheel to get into the far right lane.it is very unsafe and jeep doesn't seen to care to correct the problem.
While driving 2011 jeep grand cherokee with children in car, the jeep just stalls out on me and i lose control of the steering. It has happened most times when i am making left and right turns.
Jeep will only start with remote starter. Push button start does not work. I had the fuel pump replaced however, am just learning of a tipm recall for this model.vehicle was in stationary position in my garage when it would not start.
My 2011 jeep grand cherokee has a stalling problem when i am driving down the road and it locks up my steering and brakes and is very dangerous and i can not find the fix and it already has the external fuel pump relay recall and it still dies and my dealership in town doesnā€™t know what to do either and iā€™m still on the hook 9k for the jeep
I have received 3 recall notices regarding my 2011 jeep grand cherokee (nhtsa 14v154, 14v530 and 14v391).after receiving notice 14v154 i contacted the local dealership (larry h miller in boise idaho) and was informed that the parts were back ordered with no date when parts would be available.this information was repeated in september.having now received 3 recalls i attempted to schedule to have all 3 resolved at the same time.however, when i tried to schedule a service, i'm told that, while parts are available, they will not order the parts until i bring my vehicle in first.when i asked why they stated that they needed the vin number.however, they not only have my vehicle information on record and i had the vin available during the call.i asked to complete the service order on the phone and was told it was "policy" to schedule service appointments only when the vehicle is present and only then will they order parts.this dealership has exceeded the reasonable amount of time to complete the repairs and is creating an unreasonable barrier to completing the services.
Vehicle has shut off while driving a number of times. Two incidents were while i was sitting idle at a stop light. Two other incidents happened while in motion, slowing down, approaching a stop light or stop sign. There is a recall for a fuel pump relay describing similar situations but my vin shows no such recall.
The contact owns a 2011 jeep grand cherokee. The contact stated that upon inspection, the starter would not engage without warning. The contact also mentioned that when the fuel tank was below half full, the vehicle would not start. The vehicle was taken to a dealer where the technician stated that the starter and the auxiliary starter needed to be replaced. The vehicle was not repaired. The manufacturer was notified. The failure mileage was 18,000.
Vehicle stalled, will not start from time to time, i notice several complainants online on the same. The complainants had taken vehicle in for repair add met with negative results each time the consistent fix was fuel pump & fuel relay but this did not repair vehicle these were dealer fixes.
While driving in outerbanks, nc. The vehicle decided to shut the 4x4 system off and lower suspension completely, all while driving. My new born son, wife and 4yr old daughter in the vehicle and we are stranded. Paid for towing and after towed the vehicle goes back to normal with no maintenance. Upon returning home vehicle randomly shuts off while in motion, will not start or fuel pump randomly runs and now way to shut off. After some research i am finding this is a common problem with the tipm in these vehicles. You are not able to get the parts as they are on back order and nothing is being done to the manufacturer. Who do we complain to if this happens while my children are in the car and there is an accident. This seems like this will be the only way something is going to be done about this issue.
I have been waiting for 2 months for parts for the fuel pump relay recall. I have been having issues with the initial hard start for months. It always has eventually started after time and now my 2011 jeep grand cherokee has started to stall from this faulty relay also. I was heading home on the local highway moving between 65-70mph and the vehicle stalled as i slowed to around 45mph to exit the highway. Luckily i was approaching an exit and was able to manage to get off safely. I was able to start it again and get back home. To have this happen at speed and lose your power steering and all is very dangerous. Chrysler & the dealers all say they have not a clue when parts will be available for this recall. These jeeps are junk !! there are so many issues with them its not funny. This is my only means of transportation and i have missed several days of work due to the jeep not starting/stalling etc. I don't have endless money to rent cars and spend on costly repairs. Furthermore, the recall fix of mounting an exterior fuel pump relay to the tipm and bypassing the faulty one buried deep inside is the cheapest way out for chrysler. What they should be doing is installing all new tipm`s for customers with working relays. I didn't pay $40k for a jeep to have it cobbed up with cheap recall fixes.
Vehicle died while driving 8/21/2020 on hwy 68 and at hwy 74 at 27265 nc while driving 45 mph through a construction zone. Had it towed off the road to me house then towed to the dealer. Could not get it off the road due to construction. Had to leave it in the road until flat bed showed up. Engine began to shutter then stopped. Would not re-start at all. Sometimes would start like it was only running on 1 or 2 cylinders but then would not cut off all of this happened during 5 o"clock traffic.filled a complaint earlier on this vehicle about starting issues exactly like this. The recall on this issue has not been resolved by jeep been way to long for them to resolve this issue. It is at the dealer and i assume it will cost me a pretty penny by the time it is done. They seem to always find a way to generate a bill even on a recall. I am so tired of dealing with jeep. This oem should not be able to let this go this long. I work for volvo another oem company and when we have a mqr (quality issue) it is the top of the list to be resolved and delivered to the customer. I quess it takes inury or loss of life and a law suit to get it to happen.
The contact owns a 2011 jeep grand cherokee. The contact received a notification for nhtsa campaign number: 14v530000 (fuel system), nhtsa campaign number: 14v391000 (exterior lighting, electrical system) and nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic). However, the parts needed were unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2011 jeep grand cherokee. The contact stated while driving approximately 40 mph making a left turn, the engine stalled without warning. The vehicle restarted after several attempts. The vehicle was taken to a dealer for diagnostic testing. The contact was made aware of recall nhtsa campaign number: 14v530000 (fuel/propulsion system). However, the parts were not available to perform the repairs. The manufacturer was notified of the failure. The approximate failure mileage was 72,000.
Bought a used jeep grand cherokee 2011 w/ 19k miles on it (it was leased before). First incident happened with 30k miles on it. Vehicle would turn over a little bit but would not start. Dealership said fuel pump was bad, running after vehicle turned of then didn't get power when turning it on. Dealership replaced fuel pump, went to pick it up from dealership and it wouldn't start. Second trip (within 2-3 days) to dealership it started up. Worked fine for about 4-5 weeks, then same incident occurred again. Vehicle would turn over but not start up, sounded the exact same as the prior issue. Dealership replaced the tipm, car worked fine for about 12 months. Two weeks ago, the same issue came about. Car turning over but not starting. This time the dealership replaced my key fob and it worked for 1 day, then the same issue occurred. Now my jeep is sitting at another dealership and they have replaced the wiring to the fuel pump and now they are in the process of replacing another fuel pump. I heard today that they fuel pump is replaced but still not getting power to it (tipm problem again). Chrysler wants me to pay a deductible for an obviously faulty part that they have replaced again. This last time when i brought my jeep to the dealer i tried to start the vehicle to let me father hear the noise it was making. A dealership service technician walked by hearing the noise it made and asked, "is it a 2011?", i replied, "yes", he followed up by saying thatmodel and year has had a recurring problem with the tipm, which from what i have read online is extremely dangerous, especially if the car were moving and it went out. You would be left without power steering and brakes. Chrysler has made a product that is faulty and realizes it, yet they still charge customers to replace the faulty parts.
The contact owns a 2011 jeep grand cherokee. The contact stated that there was a progressing fuel odor coming from the rear of the vehicle. The dealer (acton chrysler dodge jeep ram, 196 great rd, acton, ma 01720, (978) 263-7300) diagnosed that there was an internal leak on the top of the tank. The dealer stated that the o ring and retainer needed to be replaced. In addition, the vehicle was also inspected and diagnosed by an independent mechanic. The manufacturer was notified of the failure and stated that they would follow-up to determine if they would provide a solution. The approximate failure mileage was 61,000.
The contact owns a 2011 jeep cherokee.the contact received a notification for nhtsa campaign number: 14v53000 (fuel system). However, the part to perform the repair was unavailable.the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair.the manufacturer was made aware of the issue.the contact had not experienced a failure.
Prior to receiving the current recall on my 2011 jeep grand cherokee, i was merging onto the freeway and my jeep lost complete power. I started to panic because there was nothing i could do to control my jeep. Luckily, i was on the outside lane and just coasted to a stop. Then, i sat there for about 10 minutes while i called my wife to let her know she would need to come get me. Then, i went to see if my jeep would drive one more time and it drove off just fine. Then, when i received this notice i called the jeep dealership to ask them to fix my jeep due tot he recall and they told me that they were waiting on parts and would let me know when they come in. However, now my air bag lights are on as well as my traction control light is on. I also intermittently when i push on my brakes it will feel as if i have been rear-ended. When i look behind me there is nothing there that would indicate i have been rear-ended.
Jeep stalls while driving down the road and huge safety concern for my daughter. It also does not start all the time until you try it 3 times. It stalls when vehicle is in motion and i understand there is a recall for the fuel relay that is causing this but no fix.i was sent to dealer who put new part on for the time being until fix is available but it did not make a difference.stalled the next day while turning off of busy road and a truck was behind me and coming to the corner i lost use of power steering which almost caused a crash.this recall has been unrepaired for an unacceptable amount of time.
2011 jeep grand cherokee.consumer writes in regards to second sun visor recall notice states may experience a high resistance short wiring after service repair may result in an inoperative vanity lamp and /or electrical fire.the dealer informed the consumer, the previous recall did not fix the problem with the vanity lamp wiring.the dealer informed the consumer, the parts were not available.
The contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v879000 (electrical system, interior lighting). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (crown chrysler jeep dodge ram dublin, 6350 perimeter loop rd, dublin, oh 43017 (888) 739-0282) was contacted several times and finally informed the contact that the parts were not available because they could not match the custom interior vehicle color. The manufacturer was made aware of the issue and referred the contact back to the dealer as they could not confirm when the parts would become available. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2011 jeep grand cherokee. The contact stated that the battery warning indicator illuminated. The vehicle was taken to an independent mechanic who replaced the battery, the alternator assembly, and the pcm. The alternator assembly was extremely warm internally, which affected the pcm. The vehicle had to be turned off during the repair to further diagnose the pcm internal voltage shortage. The dealer (fred beans chrysler dodge jeep ram, 858 n easton rd, doylestown, pa 18902, (215) 348-7500) was aware that there were two recalls for nhtsa campaign numbers: 15v879000 (electrical system, interior lighting) and 17v572000 (service brakes, service brakes, hydraulic). A repair appointment was scheduled for may 10, 2018. The manufacturer was notified of the failures and informed the contact that the vehicle year was not included in nhtsa campaign number: 17v435000 (electrical system). The approximate failure mileage was 83,000. Parts distribution disconnect for nhtsa campaign numbers: 15v879000 (electrical system, interior lighting) and 17v572000 (service brakes, service brakes, hydraulic).
The contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v879000 (electrical system, interior lighting). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v879000 (electrical system, interior lighting); however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. Vin tool confirms parts not available.
The contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v879000 (electrical system, interior lighting). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 05/19/17*lj*as
The contact owns a 2011 jeep grand cherokee. On february 11, 2016, the contact received notification of nhtsa campaign number: 15v879000 (electrical system, interior lighting). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v879000 (electrical system, interior lighting); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2011 jeep grand cherokee. The contact stated that the interior dome light remained illuminated indicating that a door was open however; the doors were closed and locked. The contact received notification of nhtsa campaign number: 15v879000 (electrical system, interior lighting) however, the remedy for the recall was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 60,000. Parts distribution disconnect.
The contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v879000 (electrical system, interior lighting). The dealer was unable to supply the parts for months. The contact called more than one dealer and was unable to schedule a repair within a reasonable time frame. The contact had not experienced a failure. Parts distribution disconnect. Updated 10/21/16*lj
The contact owns a 2011 jeep grand cherokee. While driving various speeds, a noise was heard from the engine without warning. The vehicle was towed to the local dealer (dekalb tire & automotive service located at 2089 northlake pkwy, tucker, ga 30084; (770) 938-3680) where it was diagnosed that the battery and alternator needed to be replaced. The vehicle was repaired, but the failure recurred. The dealer stated that the electronic control module needed to be replaced. The vehicle was not repaired. The contact received notification of nhtsa campaign number: 15v879000 (electrical system, interior lighting); however, the parts to do the repair were unavailable. The manufacturer was not contacted. The failure mileage was 91,000. The consumer requested a reimbursement for the alternator failure, costs for related damages, battery, and electronic control module. Updated 10/02/2017
The contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v879000 (electrical system, interior lighting); however, the part for the recall repair was unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. Parts distribution disconnect.
The contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v879000 (electrical system, interior lighting); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. Vin tool confirms parts not available.
2011 jeep grand cherokee. Consumer writes in regards to dealership unable to repair recall notice 15v-879.consumer has previous correspondence on a 2012 dodge ram.
The contact owns a 2011 jeep grand cherokee. The contact stated that the brake pedal was applied and traveled to the floorboard several times. The dealer was notified immediately and was unable to replicate and diagnose the failure. The failure continued. The vehicle was taken to a mechanic who replaced the brake booster. The contact also received notification of nhtsa campaign number: 15v879000 (electrical system, interior lighting). The dealer was unable to supply the part for months. The contact was unable to determine when the vehicle would be repaired. The failure mileage was not available. Parts distribution disconnect. Updated 09/27/16*lj
The contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign numbers: 15v879000 (electrical system, interior lighting) and 17v572000 (service brakes, service brakes, hydraulic). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (gillman chrysler jeep dodge ram, 10585 w sam houston pkwy s, houston, tx 77099) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not contacted. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2011 jeep gran cherokee. The contact received notification of nhtsa campaign number: 15v879000 (electrical system , interior lighting ) however, the part to do the repair was unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Part distribution disconnect.
The contact owns a 2011 jeep grand cherokee.the contact received notification of nhtsa campaign number: 15v879000 (electrical system, interior lighting); however, the part to do the repair was unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. The vin was not provided.
The contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign numbers: 15v879000 (electrical system, interior lighting) and 17v572000 (service brakes, service brakes, hydraulic). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (bettenhausen chrysler dodge jeep ram, 8355 w 159th st, tinley park, il 60477) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not contacted. The contact had not experienced a failure. Parts distribution disconnect.
2011 jeep grand cherokee.consumer writes in regards to dealerships unsatisfactory service of sun visor wiring recall repairs and free oil change services.
The contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign number: 15v879000 (electrical system, interior lighting). The part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
The contact owns a 2011 jeep grand cherokee. The contact noticed that the passenger side door would not latch.the vehicle was taken to a dealer where they replaced the door hinge.the manufacturer was notified of the failure.the current and failure mileages were 6,000.
At 56000 miles, rear door drivers side lock actuator assy not working.at 59000 miles,front door drivers side lock actuator assynot working.am i detecting a design/systemsproblem ?
The contact owns a 2011 jeep grand cherokee. On several occasions, while driving various speeds, the vehicle stalled without warning. On another occasion, all of the doors locked and unlocked inadvertently. Also, while driving, the gear shifter automatically shifted into first gear. There were no warning indicators illuminated. The vehicle was taken to olathe dodge chrysler jeep ram (located at 15500 w 117th st, olathe, ks 66062 (888) 864-4741) where it was diagnosed, but no diagnostic failure codes were found and the failure could not be replicated. The vehicle was not repaired. The contact referenced nhtsa campaign number: 14v530000 (electrical system). The manufacturer was notified of the failure and the contact was provided case number: 32155774. The approximate failure mileage was 87,000.
2011 jeep grand cherokee.consumer writes in regards to vehicle rear door lock actuators failed causing the rear doors to not lock with the central locking system.
The contact owns a 2011 jeep grand cherokee. The contact stated that the driver secured a child in the rear seating and shut the doors. The driver then realized that she left the key fob inside of the vehicle and the doors were locked. The contact also stated that the vehicle was designed in a manner in which the doors were not supposed to lock unless someone was seated in the driver's seat. The driver had to break the driver's window to enter the vehicle and unlock the doors. The vehicle was taken to an authorized dealer, but they could not duplicate or diagnose the failure. The broken window was replaced. The manufacturer was made aware of the failure and offered no assistance. The failure mileage was 6,000. Updated 05/15/12 * bfupdated 05/25/12
The contact owns a 2011 jeep grand cherokee. The contact stated that the windshield wipers failed to operate. Also, only the front driver's side door would lock and unlock. The vehicle was taken to the local dealer (nielsen dodge, 175 state rt. 10, east hanover, nj) where it was diagnosed that the tipm was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failures. The failure mileage was unknown.
3 out of 4 door latches work. Explain how that won't be covered my warrenty expired 2.5 weeks ago. And the manager said they will not put it thru chrystler. So now i have to pay for a "faulty part." not aceptable.
The contact owns a 2011 jeep grand cherokee. The contact received a recall notification in the mail for nhtsa campaign number: 19v813000 (electrical system). The contact had not spoken with a local dealer or the manufacturer regarding the recall. The contact stated that her nephew experienced a slight hesitation with the transmission after placing the vehicle into drive. There were no warning indicators illuminated. The vehicle was not diagnosed or repaired. The failure mileage was 119,000. Vin tool confirms parts not available.
This jeep has the electronic shifter.i very rarely drive it as it is my wifes car.i pulled into a parking space today in a pouring rain.i pushed the shifter all the way forward into park, hit the engine shut off button, grabbed the key fob, and stepped out the door.to my horror i discovered that the car was still running in reverse.i had to run several steps and dive into the car and push the brake pedal down with my left hand and shift it into park with my right hand.the parking lot was full of people including many children.had i not gotten lucky and stooped the vehicle, their could have been a tragedy.i know from the news that there is a recall being considered on this deadly shifter.it can't come soon enough.i beg you to pressure chrysler to address this extremely dangerous situation before people are killed. This car is not safe to drive, especially by someone not used to it.please get back to me with a response.thanks,[xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
When i start my jeepit turns over then immediately stalls out . This happens every single time i start my jeep.that is several times a day . I believe it is the tipm. Has been going on for months i called up the jeep dealership and they said there was no recall on it.
The contact owns a 2011 jeep grand cherokee. While driving at an unknown speed, the check transmission warning indicator illuminated. The vehicle was taken to the dealer (stateline chrysler jeep dodge ram, 800 gold hill rd, fort mill, sc 29708) where it was diagnosed that the air conditioner condenser failed. The vehicle was then taken to an independent mechanic for repairs. The manufacturer was not notified of the failure.the failure mileage was 70,000. The vin was not available.
Crank won't start when finanly start put in gear dies out. This is done intermintly..on the street
The contact owns a 2011 jeep grand cherokee. While driving between 55 and 60 mph, the transmission independently shifted into fourth gear. The contact stated that the transmission remained in fourth gear until the vehicle was cycled off and on. The vehicle was not taken to be diagnosed or repaired. The contact stated that the failure recurred three times. The manufacturer was notified of the failure. The approximate failure mileage was 82,000.
While driving up the freeway ramp and accelerating past 50 mph the entire vehicle started to shake. Had to immediately get off the freeway, stop the vehicle and have it inspected by our local mechanic.it was a frightening incident for my wife and kids.
The contact owns a 2011 jeep grand cherokee. While drivingat unknown speeds, the contact heard an abnormal ticking noise. Additionally, the contact stated that the vehicle was stuck in the front wheel drive position. There were no warning indicators illuminated. The vehicle was taken to an independent mechanic who stated that the transfer case needed to be replaced. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 60,000.
The contact owns a 2011 jeep grand cherokee. While driving various speeds, the vehicle stalled and the steering seized. The contact placed the vehicle in neutral. When the vehicle was restarted, it operated normally. The vehicle was taken to elgin chrysler dodge jeep ram (1010 e chicago st, elgin, il 60120, (847) 697-0900), but the cause of the failure could not be determined. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 55,000.
The contact owns a 2011 jeep grand cherokee laredo. The contact stated while driving 50 mph the transmission shifted independently into a lower gear and caused the vehicle to jerk and lunge. The vehicle was taken to a dealer for diagnosis who was unable to duplicate the failure but stated that it was most likely a software failure. The software was upgraded. Three months later the failure recurred. The vehicle was taken to a dealer for diagnosis but stated they could not replicate the failure. A month later the failure recurred and the vehicle was again taken to the dealer who told the contact that a device installed by the insurance company might be causing the failure. The device was removed and the failure recurred. The manufacturer was notified and advised the contact to file a complaint with the national highway traffic and safety administration. The vehicle had not been repaired. The failure mileage was 33,358 and the current mileage was 36,000.the consumer has since traded the vehicle. Updated 01/03/13
Nhtsa recall 19v-813. This recall was issued on 11-14-2019. Still no fix. It has been almost a year. Chrysler knows what is needed. It seems chrysler isn't taking this recall seriously. They should have a fix in this time period.
The contact owns a 2011 jeep grand cherokee. While driving various speeds, the vehicle lost power. The dealer was unable to diagnose the cause of the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 72,000.
My drive shaft is coming apart, i understand this is one of over 100 recently having this same problem.the jeep is unsafe to drive (vibration and knocking sounds) and the delivery time on the replacement is 3 months.jeep are suggesting the vehicle is safe to drive while waiting for the part and therefore not providing temporary transportation until the new part comes in.
Takata recalli just purchased my jeep back in june and can view the service history.this complaint in particular has to do with extended crank.my jeep takes awhile to start.i see that there was a fuel pump relay recall.i see in my service history that my jeep had this part replaced: 02/02/2015 78,423 mi at jt's chrysler jeep dodge fiat.again, according to the symptom/conditions, i am still experiencing the same issue, and would like this fixed as soon as possible because of safety concerns.i am experiencing or have a symptom/condition of a clunk and/or bump felt through the steering wheel under moderate braking or driving over rough roads (19-003-14) part to fix known issue is (ar) 05057539ad shaft, steering column intermediate.i would like this fixed as soon as possible because of safety concerns.i am experiencing a symptom/condition of a powertrain issue.when accelerating,i feel the transmission slipping and the engine makes very noisy and abrupt vibrations.all lubricant is new.i would like this fixed as soon as possible because of safety concerns.my window washing feature does not spew fluid onto front windows, however, will spew liquid on rear window.i would like this fixed as soon as possible because of safety concerns.
My2011 jeep grand cherokee is leaking from what appears to be coming from the trans cooler part just above the a/c condenser.this seems to be an extremely common issue with the 2011-2013 models.
2011 jeep grand cherokee overland summit. Consumer writes in regards to sudden vehicle acceleration. *ldthe consumer stated the vehicle suddenly accelerated into the rear of a truck, flipped multiple times, and rolled approximately 30 feet down an embankment. The airbags did not deploy. The seat belt failed to lock causing the consumer to suffer a broken eye socket. The passenger was killed. The vehicle was totaled.
Transmission cooler, a/c condenser combo unit began leaking transmission fluid around 50,000 miles. There is no dip stick to know how much fluid is in the transmission so it is dangerous. The trans could be low on fluid and possibly fail while driving causing an accident. Upon searching the internet i found other 2011-2012 jeep grand cherokees with the same leak, on the same part, at the same location on the part, around the same miles.chrysler believes this is normal to have the part fail even though it is failing before the transmission or a/c even require servicing. I disagree because my other vehicle has 297,000 miles and has the same condenser from when the vehicle was purchased. I paid to have the part replaced and contacted chrysler for reimbursement and to open an investigation.chrysler said there is no recall and if a recall happens in the future they will notify us.we strongly believe this leak should be investigated as a manufacture defect and public safety issue.
My vehicle has been leaking transmission fluid, this has caused shifting problems as well as ac problemsi have done hours of research and its seems to be a common problem with 2011 jeep cherokee and i feel this need to be investigated! from what ive read there seems to be welding issues and thats where the leaks are at. I have taken my vehicle for an inspection and the ac condensor needs to be replaced. I have taken for a second opinion and the same was discovered. After $750.00 later! i have grandchildren that i drive in this vehicle and am concerned about their safety as well as mine.
Transmission cooler ac condenser combination unit leaking at welds. A lot of these owners complaining of these faulty coolers around the internet - forums, you tube, etc. Very expensive repair needed due to having to empty and recharge the freon system, as well as refill transmission fluid which can only be done by a professional at a properly equipped service shop. Transmission fluid has no owner dip stick for level check. Noticed fluid leak on floor/ground that could cause a slip or fall.
The contact owns a 2011 jeep grand cherokee. While driving 65 mph, the vehicle lost power and decelerated to 40 mph. The contact had to continually pump the brakes to get the vehicle to stop. The vehicle was taken to courtesy dodge jeep ram (1890 dogwood dr se, conyers, ga 30013, 678-210-2489) to be diagnosed, but the failure could not be duplicated. The manufacturer was notified of the failure and did not assist. The failure mileage was 171,000.
The contact owns a 2011 jeep grand cherokee. While driving various speeds, the vehicle stalled. When the vehicle was shifted into neutral and restarted, it resumed normal operation. The failure recurred several times. The vehicle was previously included in an unknown recall regarding the reprogramming of the power train control module. The vehicle was repaired per the manufacturer's recall; however, the failure recurred. Additionally, while driving on several occasions, the service 4 wheel drive and traction control warning indicators illuminated. John sullivan chrysler dodge (950 harter pkwy, yuba city, ca 95993, 855-580-5113) was contacted by phone and stated that the parts were not available for nhtsa campaign number: 19v813000 (electrical system). The vehicle was not repaired. The manufacturer was contacted and provided case number: 71748777. The approximate failure mileage was 115,000.
Transmission shifted into 4 wheel drive (4wd) low, suddenly, accompanied by a clunk and change in vehicle speed from downshifting.lights came one in the dash indicating loss of traction control and 4wd service needed.this event continued to happen sporadically while driving until we made it back to the dealership.since downshifting into 4wd low occurred while driving at normal roadway operating speeds (approximately 20-40 mph) it certainly felt like a safety issue, compounded by the fact that traction control was lost as a result.once back at the dealership, the service department found that the transfer case had an internal failure.the vehicle was in the shop for about 3 weeks and while the transfer case was replaced under warranty.due to this negative experience with the vehicle we no longer felt safe driving it, and ended up trading it in for another vehicle just a few weeks after getting it back from the shop.
Car made grinding sound when starting.wouldn't start.tipm failed causing fuel pump to burn out .also had to replace ignition switch.
When the jeep grand cherokee vehicle is exiting the freeway or when coasting with no pressure on the accelerator, the vehicle stalls. Engine power is lost, power steering is lost, and power braking is lost leading to a significant inability to control the vehicle. The vehicle is unable to restart until it comes to a complete stop in the roadway and is put into park. This issue has occurred on four separate occasions before chrysler even issued a recall. Chrysler has now notified me by mail of a recall for the fuel relay which could cause a stall and crash and has recommended i take the car to a dealer for repair. After taking the car to the dealer, the dealer has stated that no problem can be found and they cannot recreate the issue. The jeep dealer has no evidence showing them that the problem is occurring as a result of the fuel relay even with the recall in effect. The dealer has advised me to pick up the car and wait until parts are available to fix the recalled part. This means they have advised me to drive the car with this potentially fatal flaw. This is as of november 18th, 2014. Chrysler's recall department has advised by phone i drive the car to another jeep dealership to see if another service department can diagnose the issue. This recommendation puts myself and the public at risk of serious injury or death. There has been no temporary repair suggested or a date when a permanent fuel relay replacement part will be available. No alternative transportation has been provided or offered. I am without a means of transportation while my vehicles is not functioning due to safety reasons.
The contact owns a 2011 jeep grand cherokee. While driving approximately 60 mph, the vehicle stalled and shut off without warning. The vehicle was placed in neutral and restarted. The dealer and manufacturer were not contacted. The failure was not diagnosed. The contact received notification of nhtsa campaign number: 17v572000 (service brakes, service brakes, hydraulic). The failure mileage was approximately 120,000. Parts distribution disconnect. *asupdated 8/20/18
My vehicle has randomly turned off on me twice during moderate to heavy braking.the first time was on 8/20/2019 and the second time was on 12/3/2019.i believe my issue is related to recall v62 and i am voicing my displeasure in the amount of time it is taking fiat chrysler to design a remedy.this recall is actually recalling a prior recall, so i would scrutinize the engineering team that they can actually come up with a sufficient remedy, but i suppose that's not my point.my point is my vehicle and over 500,000 additional vehicles are on the road with a problem that is extremely hazardous with no eta in sight.
I have had to replace my thermostat about 6 times since i got the car in 2017. The housing breaks and it leaks causing over heating
The contact owns a 2011 jeep grand cherokee. While driving approximately 30 mph, the vehicle stalled. The vehicle would not exceed 30 mph with the accelerator pedal all the way to the floorboard. The warning lights were illuminated on the instrument panel. The contact was able to drive the vehicle to the dealer to be diagnosed. The vehicle was not repaired and the manufacturer was notified. The vin was unavailable. The failure mileage was approximately 60,000.
The combination ac condensor/transmittion oil cooler is leaking transmittion fluid. It will have to be replaced to resolve the issue. I started noticing oil on the skid plate under the front end.
1. After 2300 original miles on odometer, vehicle developed a vibrationin "coast" mode (foot off gas, slack in drive train) between about 45 to 30 mph.dealership has kept it overnite, test driven it, and contacted jeep "engineers" about problem, numerous times over the last 4 years.dealer can't "duplicate" problem, and "engineers are looking for a solution, with less than a handful of reports on 2011 overland's throughout usa".2. The dealer service rep once said that a dealership mechanic was working on a similar problem with a limited or laredo model.3. I bought this jeep new and ordered it with certain options i wanted.i bought it to last me thru my retirement years, being a top rated 4x4.it now has 20,000 miles on it,still has the vibration, and after sporadically checking with the dealership during service or recall work for the past 4 years(!!!!), a solution has not been reached.4. There's always a "what if" in the back of my mind on what to do in the event i'm at freeway speeds (65-80mph here) and the drivetrain component (tranny, transfer case, rear axle, drive shaft) that's causing this vibration suddenly disintegrates.5. Other non-dealership mechanics agree with me on the above listed suspect components based on where i feel the vibration (literally in the seat of my pants).
Three instances where two stationary and one in motion full acceleration with out touching the gas pedal. The dealer told me that there was a transmission fluid leak. Caused my transmission oil to burn which lead to a faulty transmission. Pcim was flashed and caused transmission to decelerate at 40mph loosing all function.
The contact owns a 2011 jeep grand cherokee. While driving approximately 40 mph, the air suspension and power train control module warning indicators illuminated. In addition, the windshield wipers operated independently and the vehicle stalled. The vehicle was not able to restart and was towed to an independent mechanic. The mechanic diagnosed that the alternator failed and damaged the power control module. Also, the battery needed to be replaced. The vehicle was repaired. The dealer was not contacted. The manufacturer was notified of the failure. The approximate failure mileage was 77,000.
This jeep engine failed / stalled while driving.this caused the vehicle to veer off the road twice on a turn, and almost cause two rear ends by failing in mid traffic, in four different occasions, since 2014.the vehicle engine cuts out, which causes the power steering and brakes to not function properly. The vehicle was in motion on various main streets, when this occurred.naperville jeep dealership (where this vehicle was purchased) has also maintained this vehicle per the maintenance schedule, has worked on this problem since it began.they have not been able to resolve the issue and returned the vehicle to us confident the problem was 'resolved' or non-existent.attached is the vehicle recall and replacement record.from online research it seems this has occurred to other jeep grand cherokees before and the typical solution is replacing the totally integrated power module (tipm).this vehicle's tipm was 'repaired' sept 3, 2014.below are the maintenance records related to this problem.03/26/2014 mileage: 44,680 wro# 59970511/25/2014 mileage: 51,329 cro# 61592601/07/2016 mileage: 65,485 cro# 64629206/10/2016 mileage: 69,938 cro# 658369this vehicle is not safe and we have lost all trust and confidence in this vehicle.
The contact owns a 2011 jeep grand cherokee. The contact stated that while driving at 60 mph, the vehicle shifted into fourth gear independently and stalled after an inclined hill with check engine warning light illuminated. The vehicle was unable to restart. The vehicle was towed to a dealer where it was diagnosed that the transmission control module failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and stated a case has been assigned however it was not guaranteed due to the vehicle was out of the 36 month warranty. The approximate failure mileage was 90,000.
Tipm- i went to start my jeep this morning that felt like a weak start up, it then hiccuped and died. Thinking it maybe just a one time incident, tried again, with the result of the starter just cranking for about 5-6 seconds. This repeated multiple more times before i called a tow truck to take to a local mechanic. It was diagnosed with bad fuel pumps, and the cost to replace was $1600. This prompted me to call the dealership and ask if that's even possible. After explaining the issue at hand, the service manager told me that he doesn't believe the issue to be caused by faulty pumps, but from the tipm. This is obviously not the first time he has heard of this issue. I then did some research on the web and found this to be a pretty prevalent issue amongst owners of this year, make, and model. When i called him back to see if the backorder issues were true, he told me it would take around three weeks to get the part. I immediately asked for the jeep corporate number, called them, and began to speak to a guy about it there. He told me that the production rate was one per 7 days... And that coupled with there are tons of these cases out there is why it was going to take a while to get the part. He went on to tell me that sounds crazy, but its just how fast, (or slow) they are producing them. I asked if the new product was a replica of the original and he said this is a solution for the previous one and would fix the problem, not just a bandaid. He advised me to have it fixed and hope the recall comes and i would be eligible for a reimbursement. With the price of this fix being so high and the amount of people affected, this has to be recalled. Please have anyone having this issue file a complaint here. This customer service rep told me there just hasn't been enough formal complaints about it to validate a recall....
The contact owns a 2011 jeep grand cherokee. The contact stated that while pulling out of the driveway, the vehicle hesitated and stalled without warning. The vehicle was able to be restarted. The failure recurred several times. The vehicle was towed to the dealer. The technician diagnosed that the fuel pump relay had failed. However, the part to do the repair was unavailable. The manufacturer was not notified of the failure. The approximate failure mileage was 41,000.
2011, 2012 chrysler vehicles with the pentastar v6 3.6 liter engine are rated to tow 5000 lbs unrestricted with the tow package installed.there is a design defect in the cooling system in that it cannot cool the engine when towing about 3500 lbs uphill.the tow vehicle starts uphill at the highway speeds of 65mph in the passing lanes with enough power to continue and suddenly without any warning, lights, etc., the tow vehicle looses power and abruptly slows to a maximum speed of about 27mph.with all other vehicles on the road trying to get by and not slow down, this creates an extremely dangerous situation of attempting to cross 3 lanes or more to get off the road while tractor trailers have to slam on the brakes and hopefully screech to an almost stopped position to avoid killing the families in the tow vehicles.chrysler has confirmed the problem but has refused to do anything about it and has insisted that the vehicles are working the way they were designed but are obviously not working within the advertised specifications.chrysler does not want to change the advertised specs due to the fact that it might cost them money, even though many peoples lives are at risk. Chrysler could easily perform a recall and fix the problem, saving lives, but there would be a small monetary cost to chrysler.
When driving between 0 to 5 miles per hour i pressed on the accelerator pedal while the auto waseither on level surface or at the beginning of a small incline the auto did not move forward. Then i shifted the auto into reverse and stepped on the accelerator pedal and the auto did not move backwards. I then turned the auto off with the auto shiftedinto park. Then i restarted the auto and shifted into drive and pressed on the accelerator pedal and the auto did move forward. The same day i brought the auto into the jeep dealer whom i leased the auto from justfive days earlier,toidentify and fix thedefect causing the aforementioned problem. On monday 11/8/10 the dealer informed methe vehicle is operating as designed and they found nothing wrong with it, and they returned the vehicle to me.i am concerned that the defect which caused the aforementioned problemon 11/6/10 could cause reoccurrence(s) of the aforementioned problem (even at higher speeds)
My 2011 jeep grand cherokee overland 5.7l has not starting multiple times. Other symptoms include intermittent rough idle after starting, sputtering/missing when accelerating and uphill, and intermittent failing to shift at high rpm. Dealer proposing to install starter/fuel module relay which chrysler has made due to "amount of people with this problem" but quoting me $410 for the repair. No definitive diagnosis that this will fix all the symptoms. Advised by dealer to not drive vehicle until problem is fixed as the truck can stall or turn off at any time resulting in a serious safety risk. This is a very dangerous problem!!!
Our 2011 jeep grandcherokee has exhibited multiple instances of sudden unintended acceleration (sua).it has occurred to my wife, one of our sons who is and aerospace engineer and myself on different days at different speeds and locations. I personally have experienced it on two occasions, one of which caused a minor accident as i was backing out of a parking space, with my foot on the brake put the car in drive and it lunged forward of its own accord,there were two other people in the car and a witness outside the car who reported it just lunged and the brake lights were still on.chrysler inspected the car, found nothing and has closed the case.i called chrysler and asked that we discuss the issue they said they found noting, fixed noting and thus the case is closed.so they are calling three people bold face liars and my concern is they did not find anything so the cause of the problem still exists and can happen again and my wife is at risk every time she gets in the car.there are over 1,000 complaints on various forums about sua instances on jeep cherokees, channel 7 news even did a segment on it a few years back.can you please help at all on this issue?thank you.
Driving down the street when white steam like smoke comes from under the hood.the smoke becomes dense and there is a smell of hot transmission fluid.the vehicle begins to power off and upon exiting the vehicle there is a strong smell of transmission fluid and a large pool of fluid discharged under the vehicle.the car was towed and returned to the dealership.the dealers technician reported, "technician performed visual inspections and clean off of fluid found the transmission cooler lines at the radiator had disconnected due to not be improper connection issues reinstalled both transmission cooler lines and clamped lines, tested pressure on both lines.filled system and test drove and cleaned (due to massive spray from lines coming loose), pulled vehicle back into shop and rechecked fluid level and cleaned area (repeated this process several times to bring fluid level to proper level) finish cleaning engine area and verified.parts:6 fluid-atf +4". My issue is that i had just exited a high speed, 65mph, highway and if this failure had happened on something less then a slow secondary road with no traffic, there could have been a significant accident or potential injury.
The contact owns a 2011 jeep grand cherokee. The contact stated that while driving at various speeds, the accelerator pedal failed to respond to acceleration attempts. The contact also mentioned that the vehicle erroneously decelerated while the accelerator pedal was depressed. The vehicle was taken to a dealer and the technician stated that the tip module needed to be replaced. The vehicle was not repaired. The manufacturer was notified. The failure mileage was 45,000.
The problem we had was generally with starting the vehicle.the problem has been intermittent over several weeks, seeming to be more of a problem in colder weather.the engine spun but would not start.in other words, the engine attempted to start, sometimes cranking continuously, until it timed out without starting. With time and frequency, we became more concerning that we would be stranded in an undesirable situation.after reading numerous posts on this website, http://www.gotaclassaction.com/chrysler-investigated-over-defective-totally-integrated-power-module-tipm-in-2011-2012-jeep-grand-cherokees-and-dodge-durangos/, we were almost certain we had a defective tipm. We took it to a dealer and they indicated it had a fuel relay short internally in the tipm.they suggested a wiring workaround, installing an external fuel pump relay and bypassing the defective tipm.perhaps this is better than improvising, but we do not know the risks this carries -- the wiring workaround and the still defective tipm -- for going forward.additionally, we hope there would be a recall of the tipm and reimbursement for the wiring workaround in our future.
The contact owns a 2011 jeep grand cherokee. The contact stated that after the vehicle was parked by his spouse, his spouse exited the vehicle and twelve minutes later the vehicle rolled away and crashed into the neighbors garage. There was minimal damage to the vehicle and the garage. There was no injuries sustained. The vehicle was not taken to be diagnosed nor repaired. A local dealer was not contacted. The manufacturer was contacted and informed of the failure, case number: 59742830. The approximate failure mileage was 63,862.
The contact owns a 2011 jeep grand cherokee laredo. The contact stated that the engine rpms increased and the vehicle failed to switch gears. The failure was recurring and caused the engine to stall. The vehicle was towed to the dealer where a diagnostic was performed, which located the failure at the transmission park neutral module. The vehicle was not repaired. The dealer advised the contact that the transmission module was on back order. The manufacturer was made aware of the failure. The failure and current mileage was 56,310. The vin was not available.
The transmission cooler leaks and no way of checking transmission fluid level could cause transmission to fail unexpectedly
Transfer case main shaft failed, causing a total lock up of the vehicle. It had to be towed to dealer and took 3 weeks to repair.
Drove vehicle on the beach cape hatteras nc. From ramp 44 to cape point about 1 1/2 mile.vehiclegot stuck i backed up and pulled forward 2 times very gently. On the thirdtry someone yelled you are on fire. The transmission had overheated an set the vehicle on fire. Chrysler says i abused the vehicle. I have driven on this beach 40 yearswith various vehicles. Never had a problem. This jeep is 4 wheel drive with a sand mode. If these vehicles can heat up this quick with no warning they are a safety problem.
I have a 5.7 hemi in my jeep.the vehicle stalls when slowing down, and making a right hand turn off of a highway.this has happened 8 times in the 2 years that i have owned the car. It happened once when i was slowing down for a speed zone on a straight road.the vehicle gives no warning that it is going to shut down.our local jeep dealer did some diagnostics, but found nothing.from what i have read it seems to happen to the 5.7 engines.i don't like driving the car with anyone in it for fear of getting rear ended if it stalls, and people are behind me.
When driving between 50-65 mph the vehicle shutters like something is going in and out of gear.there is also a loud clunk when starting from a dead stop, about the time the vehicle shifts into 2nd gear, about 4 seconds after take off.
The contact owned a 2011 jeep grand cherokee. After backing into the driveway and attempting to place the vehicle in park, the vehicle accelerated in reverse without warning. As a result, the person behind the vehicle was struck and pinned underneath the tires. The victim was fatally injured. The vehicle accelerated all the way through the garage and traveled up a three foot high concrete wall behind the garage where it finally came to a stop. There were no warning indicators illuminated prior to the failure. A police report was filed. The vehicle was towed to one ten towing and then towed to an independent mechanic. The vehicle was declared a total loss. The dealer and manufacturer were not notified. The vin was unknown. The failure mileage was 130,000.
When started and shifted into "d" drive mode, car would self engage in manual gear "4" and then had no traction or acceleration, only reverse.transmission completely died and would automatically go into manual "4" gear itself when put into "d" drive mode from park or while driving on the road.very dangerous and very scary.had it towed to dealer who wanted $1,300 to repair faulty tipm module and would not cover under powertrain warranty.called chrysler and negotiated it down to $100.this should be a recall and is very dangerous because the car is putting itself into the wrong gear while moving and would not accelerate or move in drive mode.
Vehicle refused to turn over, service 4x4 and engine light on.brought to dealer replaced fuel pump. Returned to me with service 4x4 and engine light on, slid down on hill no 4 wheel drive. Returned to dealer 4 weeks later transfer case replaced car jump into 4 wheel low while i was on highway almost put me thru windshield. Back at dealer over 1 week the do not know the problem and stated no one on their country wide database has this problem. I was told today that jeep headquarters wants all reports sent to them to assist repair. I purchased this car used in october and have not driven it more then 1 week. I have a huge payment and huge rental bills i did file a case with jeep customer but no help.
Started having a transmission slip in 2nd gear repair shop looked things over and said transmission fluid was a little low and i was leaking transmission fluid due ac condenser going bad. Had it replaced, no more leaking transmission fluid but transmission still acting up now. Was told it was most likely due to the leak and trans fluid getting low. After reading up i guess this is a common issue and should be recalled. Obviously these a/c condenser units are faulty. Now i have a transmission that could have been avoidable if jeep would have let owners know about the ac condenser issue or made that a unit that has to get replaced after so many miles.
The contact owns a 2011 jeep grand cherokee. On several occasions, while driving various speeds, the vehicle stalled without warning. On another occasion, all of the doors locked and unlocked inadvertently. Also, while driving, the gear shifter automatically shifted into first gear. There were no warning indicators illuminated. The vehicle was taken to olathe dodge chrysler jeep ram (located at 15500 w 117th st, olathe, ks 66062 (888) 864-4741) where it was diagnosed, but no diagnostic failure codes were found and the failure could not be replicated. The vehicle was not repaired. The contact referenced nhtsa campaign number: 14v530000 (electrical system). The manufacturer was notified of the failure and the contact was provided case number: 32155774. The approximate failure mileage was 87,000.
Car will crank but will not start. After about 10-20 minutes car will start. Remote start is more successful than turning the key.
The contact owns a 2011 jeep grand cherokee laredo. The contact stated that when trying to accelerate and merging onto the freeway, the vehicle would hesitate and the engine rpms would increase drastically. The vehicle was taken to a dealer where they advised her that the failure was caused by a computer malfunction, among other things. The vehicle was reprogrammed but the failure persisted. The vehicle was taken back to the dealer where they advised that they were unable to diagnose the failure. The vehicle was not further repaired. The manufacturer was contacted and they offered no assistance. The failure mileage was approximately 5,000.updated 12/28/11*ljthe consumer no longer owns the vehicle. Updated 05/02/12
On 2011-2014 jeep grand cherokee has no battery icon on the cluster displaying whether it's overcharged or low charge. While i was attempting to jump-start the suv due to a dead battery on the driveway. Another issue is the transmission once the vehicle is shifted from park to drive while parked uphill or downhill it makes a clunking sound while shifting gears.
The contact owns a 2011 jeep grand cherokee. While driving various speeds the vehicle suddenly shut off. The failure mainly occurred while driving in cold weather and while making a turn in either direction. The vehicle was taken to the local dealer (rainbow jeep, 301 river highlands blvd, covington, la) on several occasions and the driveshaft, oil pan, purge solenoid, exhaust manifold gasket and bolts, and the fuel pump were replaced; however, the failure continued. The manufacturer was notified of the failure, but no solution was offered. The failure mileage was 60,000.
Date above is most recent occurrencemessage: 2011 jeep grand cherokee - about 26000 miles now; since purchase new well below 5000 miles, and occurring 1-3x/month, usually shortly after starting out, the automatic transmission does not transition through the sequence and stays in low.4-5 x in the last 4-5 months. Most recently on 10/26/14,upon entering i95 from a side street in baltimore into heavy traffic, the transmission stayed in low - in that traffic had to pull over with very little room - shift into neutral and start out again - very unsafe. Every time i take it to the dealer they tell me it "meets specs". Well the specs must be wrong - eventually this will cause an accident!!!! also, there are times of unpredictable acceleration - again, usually within 10-15 min of being underway.
Same issue with my 2011 jeep grand cherokee the tipm needs to be replaced. Purchased used only 25k miles two months later check engine light would not go away, started to stop then had trouble cranking then would not start. Took to local dealership over a month ago, dealership still has my vehicle and im without a car. Extended warranty will no longer pay for my rental. My house is 30 mins away from my job and i have two small children. Chrysler could only "expedite" the tipm to the dealership....meanwhile i'm carless until who knows when. Each week the dealership gives me a different story on when the part will be in.
Check engine light comes on, occasionally begins to blink and car idles rough, sounding as if its going to stall. Car has been returned to dealership, pending repair (3rd time in past 10 days). Dealership initially claimed the computer had to be reprogrammed due to an o2 sensor, then on return to the dealership indicated that the o2 sensor needed to be replaced. As of this afternoon, the dealership stated that they are looking inside the cylinder head to see if they can determine problem.
The contact owns a 2011 jeep grand cherokee. While driving 55 mph, the vehicle stalled and completely turned off; however, the lights remained illuminated. When the failure occurred, the vehicle was placed into park and restarted. The contact also mentioned that it took two attempts to start the vehicle. The vehicle was not taken to a dealer or independent mechanic for diagnostic testing or repairs. The manufacturer was not made aware of the failure. The failure mileage was 116,425.
The contact owns a 2011 jeep grand cherokee. The contact stated that while driving 30 mph, the vehicle independently shifted into neutral. The vehicle was not repaired and the manufacturer was notified. The approximate failure mileage was 15,000.
The transmission/ac coolant condenser is leaking.big problem for your transmission and ac unit.
The contact owns a 2011 jeep grand cherokee. The contact stated that the vehicle failed to start on the first attempt. The contact mentioned that after several attempts the vehicle was able to restart. In addition, the contact stated that all the warning lights on the instrument panel illuminated and the vehicle stalled. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 57,000.
Engine noise/loud ticking - rear intake rocker arm and ground camshaft failed on passenger side, one rocker on driver side failed, camshaft ok.according to jeep dealership, this repair occurs frequently with this year, make and model
Transmission cooler is leaking.no warning, just fluid on the ground - several complaints from other owners online.oil pressure sensor not working.- no warning, several complaints from other owners on line.
The contact owns a 2011 jeep grand cherokee. The contact stated that the vehicle would accelerate from one gear to the next on multiple occasions without warning. The contact stated that he experienced the failure more than fifteen times. The contact stated that the automatic transmission gear would go into a low gear when he did not shift the vehicle into manual. Additionally, when the gear box was bumped, it changed gears at random. The vehicle was taken to an authorized dealer multiple times, who was unable to diagnose the failure.the vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 2000. Updated 05/12/14 ma
Radiator fluid leaking from transmission cooler cracked.
I had my 3 very young grandchildren with me and was heading to town in july of this year. I went to turn from a rural road , making a left, onto a main road. The engine still running, the jeep just stopped in the middle of the intersection. Thank god it was not a busy time of day . I was told there was only 1 owner when i bought it, and i kept the oil changed every 5000 miles, was always told sealed transmission.towed to home then 2 weeks later towed to dan hemm gmc jeep where it still sits because they want 4800 for a new transmission, and i am on disability and dont have it.
The contact owns a 2011 jeep grand cherokee. While the gear shifter was in the park position, the vehicle rolled away in reverse and crashed into the rear of another vehicle. The air bags failed to deploy. There were no injuries and a police report was not filed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 114,000.
Car doesn't start. It was jump started and still did not turn over. The radio, lights air doors all still work but the engine won't turn over. I saw there was a recall for this issue and the dealership stated that the issue was repaired back in 2014. Why am i still having this problem?
The contact owns a 2011 jeep grand cherokee. The contact stated while driving approximately 10 mph, the vehicle stalled without warning. The vehicle restarted after the first attempt but the failure recurred multiple times. The vehicle was taken to a dealer for diagnostic testing. The technician diagnosed that the tipm module needed to be replaced. The vehicle was not repaired. The vin was unavailable. The manufacturer was not notified of the failure. The approximate failure mileage was 78,000.
Internal transmission failure/replaced radiator/replaced rectifier in alternator
Tried to pass another vehicle on the highway by pressing down on accelerator expecting to have more power to come on as vehicle goes into lower kick-down gear and my vehicle started to shake "violently" with no increase in power coming on.this loss of power/violent shaking almost caused and accident from the vehicle behind me as i lost power with no warning to car behind me as break lights would not be applied by me as i was trying to speed up.i encountered the"violent shaking" situation 4 times in total.i would compare the feeling to driving a manual stick shift and not giving it enough gas and as a result the car starts shaking uncontrollably. I am concerned the outcome in the future may not be as favorable for me or others if they experience this situation..
Two issues with this vehicle.first, at 99,000 the camshaft began to fail due to excessive wear.the vehicle is now burning an excessive amount of oil and fuel.i am told that the engine needs to be replaced, but the dealership and chrysler refuse to repair/replace under warranty.second, the vehicle constantly stalls while driving.this happens 1-2 times per month, typically when breaking for a stop, or breaking to make a right hand turn.very dangerous.dealership was unable to identify the problem, but i see literally hundreds of complaints from people who have the same problem.
The contact owns a 2011 jeep grand cherokee. The contact stated that the vehicle failed to start on several occasions.the vehicle was taken to the dealer for diagnosis where it was stated that the integrated part module needed to be replaced. The vehicle was not repaired and the manufacturer was notified. The approximate failure mileage was 16,000.
While driving in outerbanks, nc. The vehicle decided to shut the 4x4 system off and lower suspension completely, all while driving. My new born son, wife and 4yr old daughter in the vehicle and we are stranded. Paid for towing and after towed the vehicle goes back to normal with no maintenance. Upon returning home vehicle randomly shuts off while in motion, will not start or fuel pump randomly runs and now way to shut off. After some research i am finding this is a common problem with the tipm in these vehicles. You are not able to get the parts as they are on back order and nothing is being done to the manufacturer. Who do we complain to if this happens while my children are in the car and there is an accident. This seems like this will be the only way something is going to be done about this issue.
The contact owns a 2011 jeep grand cherokee. While driving various speeds, the vehicle stalled without warning. The failure recurred several times. The vehicle was taken to david dodge chrysler jeep (610-358-5300, located at 1801 wilmington pike, glen mills, pa 19342) to be diagnosed, but the technician was unable to duplicate the failure. The manufacturer was made aware of the failure and referred the contact back to the same dealer. The vehicle was not repaired. The failure mileage was approximately 85,000. The vin was unknown.
The contact owns a 2011 jeep grand cherokee. The contact stated that the entire drive train needed to be replaced. The contact also stated that the gear was in drive position, but began to reverse while the gear was still in the drive position. The vehicle was constantly stuck in eco mode. The vehicle was taken to a dealer where it was diagnosed and repaired several times. The failure was persistent. The manufacturer was notified of the failure. The failure mileage was approximately 60,000.
2011 jeep grand jerokee overland - transmission shuttering lugging during automatic shifting. Driving the vehicle during normal driving conditions at speeds of 30-40 miles per hour transmission consistently shutters (rough shifting) causing owner operator to leave transmission is maual selection 4th speed. (gear selection 1,2,3,4,5,d) leaving the transmission in drive has generated rattling noises and transmission lugging (shuttering) when in automatic selection "d". Accelerating at this time also causes the vehicle to lurch (jerk roughly).
The contact owns a 2011 jeep grand cherokee. While driving at various speeds, the abs, check engine, four wheel drive, anti-skid, and air ride warning lights illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the pcm module needed to be replaced. The failure recurred several times. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 48,000.
The contact owns a 2011 jeep grand cherokee. The contact stated that the battery warning indicator illuminated. The vehicle was taken to an independent mechanic who replaced the battery, the alternator assembly, and the pcm. The alternator assembly was extremely warm internally, which affected the pcm. The vehicle had to be turned off during the repair to further diagnose the pcm internal voltage shortage. The dealer (fred beans chrysler dodge jeep ram, 858 n easton rd, doylestown, pa 18902, (215) 348-7500) was aware that there were two recalls for nhtsa campaign numbers: 15v879000 (electrical system, interior lighting) and 17v572000 (service brakes, service brakes, hydraulic). A repair appointment was scheduled for may 10, 2018. The manufacturer was notified of the failures and informed the contact that the vehicle year was not included in nhtsa campaign number: 17v435000 (electrical system). The approximate failure mileage was 83,000. Parts distribution disconnect for nhtsa campaign numbers: 15v879000 (electrical system, interior lighting) and 17v572000 (service brakes, service brakes, hydraulic).
The contact owns a 2011 jeep grand cherokee. While driving 10 mph, the four wheel drive failed and caused the vehicle to slide down a hill and crash into a ditch. The service four wheel drive warning light illuminated. There were no injuries and a police report was not filed. The vehicle was taken to the dealer who stated that no repairs were needed. The manufacturer wasmade aware of the failure. The failure mileage was 49,000.
7/27/15 i was at a complete stop before i was going to turn into the parking space. I waited until a van passed and again, was at a complete stop. I gently pressed the gas pedal when within seconds the car took off on its own. Within seconds my car revved on its own and took off; slamming me into a concrete wall barrier that saved me from driving into a dry cleaning store window.during this entire time, my foot barely pressed the accelerator and my car took off. Thankfully a man came to me and told me to just put the car in park as i was hitting the break and my wheels were still spinning. The barrier was literally keeping me from going through the large window. It wasn't until then that my car stopped. According to the police report i was going 5 mph. If this was the case, why did i crack the concrete barrier, burn rubber into the asphalt so much that my wheels made deep black marks on the road and my entire front bumper all the way to the rails were completely crushed. Would 5mph cause $7,000 worth of damage? i don't think so. In addition my seatbelt did not lock upon impact. My head slammed into the steering wheel before the seatbelt locked resulting in whiplash. My air bag also did not deploy. At the rate i was going and with the force of impact i hit the barrier with there was no reason for my seatbelt not to instantly lock and my airbag not deploy to protect my head and neck. My car is currently being fixed but i do not feel safe with that car nor selling it to anyone else, lest this happen. What if a family buys this car and dies due to this? i know i am not the only one with this issue and i want someone to take responsibility and admit there is something going on with these cars. Three major recalls for the 2011 and one that i feel lead to my accident. How many people have to go through this before an investigation occurs.
2011 jeep grand cherokee overland summit. Consumer writes in regards to sudden vehicle acceleration. *ldthe consumer stated the vehicle suddenly accelerated into the rear of a truck, flipped multiple times, and rolled approximately 30 feet down an embankment. The airbags did not deploy. The seat belt failed to lock causing the consumer to suffer a broken eye socket. The passenger was killed. The vehicle was totaled.
My husband was in an accident on a sunny morning with no precipitation or ice involved while driving in a 2011 jeep grand cherokee. He was not speeding or found responsible for this accident. A chrysler authorized body shop and the insurance company totaled the car based on the steering column, electrical system, the airbags, as well as the seat belts - which we found strange since we drove the car from the accident. It has been over a year now that he has been dealing with the aftermath of this accident - a traumatic brain injury from this small collision, still out to work, having trouble functioning, and trying to get some answers as to how an airbag that deployed at a speed of 30 mph or less can injure someone so much. Fca (which is now chrysler) is not giving us any straight answers as to whether this case is involved with the tanaka airbag recall situation. Based on their actions we feel that fca doesn't want to pay for/take responsibility for the vehicles that they have inherited from chrysler. Through our dealings with fca we are learning that they cannot be trusted to do what they say they are going to do. Fca has told us a few different stories about the orc module, airbags, and seat belts, what we have found is that fca is a group of liars and this needs to be looked into by the federal government immediately as fca is directly putting american safety at risk. We were very loyal jeep customers prior to the fca buyout because of chrysler's previous track record of safety and their reliability as a company to take care of important issues like these, fca is not following in their footsteps and i hope all who read this that can do something about this will.
7/27/15 i was at a complete stop before i was going to turn into the parking space. I waited until a van passed and again, was at a complete stop. I gently pressed the gas pedal when within seconds the car took off on its own. Within seconds my car revved on its own and took off; slamming me into a concrete wall barrier that saved me from driving into a dry cleaning store window.during this entire time, my foot barely pressed the accelerator and my car took off. Thankfully a man came to me and told me to just put the car in park as i was hitting the break and my wheels were still spinning. The barrier was literally keeping me from going through the large window. It wasn't until then that my car stopped. According to the police report i was going 5 mph. If this was the case, why did i crack the concrete barrier, burn rubber into the asphalt so much that my wheels made deep black marks on the road and my entire front bumper all the way to the rails were completely crushed. Would 5mph cause $7,000 worth of damage? i don't think so. In addition my seatbelt did not lock upon impact. My head slammed into the steering wheel before the seatbelt locked resulting in whiplash. My air bag also did not deploy. At the rate i was going and with the force of impact i hit the barrier with there was no reason for my seatbelt not to instantly lock and my airbag not deploy to protect my head and neck. My car is currently being fixed but i do not feel safe with that car nor selling it to anyone else, lest this happen. What if a family buys this car and dies due to this? i know i am not the only one with this issue and i want someone to take responsibility and admit there is something going on with these cars. Three major recalls for the 2011 and one that i feel lead to my accident. How many people have to go through this before an investigation occurs.
My paint on the roof of my jeep grand cherokee started bubbling and visible rust started appearing. After about a month my windshield cracked all the way across starting from where the rust made the paint bubble, this is the only part of the vehicle with any rust. I had usaa send safelite to come repair my windshieldand what i thought was minor rust damage. To my horror the damage from the bad paint/seal was extensive and the windshield canā€™t be replaced until the body of the jeep is fixed. The windshield needing replaced is the original from the factory no part of my jeep has ever been replaced, the only reason it needs to be fixed is because of the faulty paint/seal. I now have no windshield or drivable car. I have reached out and there are quite a few jeep owners that experienced this same issue in the same exact location. It is now being held on by tape so there isnā€™t just a huge hole in the car. The day it cracked the vehicle had not left my driveway, but now my car is not in a state to drive anywhere. Also in outside temperatures exceeding 80 the seat belt warning light and air bag light come on, sometimes it stays sometimes it goes away. However when the airbag light is on it prevents them from deploying in case of an incident which could cause more serious injury or death. I have three open recalls as well, i call roberson jeep of salem in march of 2021, i have not heard anything about the parts being ready, i called in june 2021 about an update and they have not started my claim.
Passenger seat belt in rear seat on right side will not latch.seat belt will not retract and we cannot place and/or secure a carseat in this area of the vehicle.vehicle has not been in any accidents and has been well maintained.vehicle has low mileage and dealer refuses to replace seatbelt under warranty.prices quoted to replace seat belt has been between $300.00-$350.00 for parts only and labor will be an additional charge!this is a safety issue and should be replaced with no charges!
Under heavy braking at any speed the seat belts do not lock to prevent personal forward motion. I fear this will cause serious physical damage to myself, the driver, and passengers in the vehicle.
The air lift system failed and my car was very low to the ground and unsafe for driving. This occurred march6, 2018.dash leather is lifting and bunching. Started in june 2017 and is worse now.passenger seat belt is sometimes jammed with passenger in it. You can move freely and my concern if there were to be a crash, would the seat belt work properly.none of these things should not fail in a 6 year old vehicle.
My seat belt keeps beeping continuously hooked up or not lights are on seat belt and air bag lights
The two front seatbelts are not retracting and causing the use of the seat belt to become null and void.seat belts are not restraining.the body has rust coming from the doors, never been in an accident.broken under arms 2nd time being replaced within 6 months
Both head rest are loose and plastic to hold in place is broken on the two front seats.this doesnt proved proper head support if in a collision
It appears wiring to the driver's side seat controls were run through the steel frame of the seat.the wires rubbed on the steel frame until they shorted out and started a fire.
While the vehicle was parked, unoccupied, locked, and the motor was not running, apparently the driver's side seat caught fire.i did not see the actual flames, but i did open the driver door to find the bottom cushion and most of the electrical wiring in the driver seat melted and charred and a thick layer of soot on everything in the vehicle.
The active headrest on the passenger side deployed while driving down the road at about 20 mph on city street with no reason for deployment. Hit passenger in the back of the head.
The seats feel like they are not bulges down properly and move during turns and you can hear and feel them jerk.
The ahr deployed even though the jeep was not involved in any collision; no rear, side, front, etc. Impact. The head rest on the driver's side just deployed on its own. We have watched videos on how to reset it, but have not been able to fix the problem.
Is there a remedy from jeep that addresses the buckling leather dash and driver back panel? i would like replacement of the dash and a new seat. I believe the seat problem is not the panel, but the seat itself.the dash buckling is a hazard to obstructing the drivers vision of the roadway and the seat back falling off can hurt a backseat passenger. As a child acidentaly grabs it to climb into the backseat he would fall.
On december 26, 2014 i was rear ended in my 2011 jeep grand cherokee as i was making a right turn onto my road. I was slowed down to approximately 10 mph or less as i was turning and got hit by a large pick-up truck. First of all, i am happy that my jeep tolerated the force from the rear end collision as well as it did, and it even took bouncing off a guide rail pretty well too; however, the safety feature in the headrest is something that needs to be addressed. Since i had no front or side impact, none of my airbags deployed. However, the airbag in the headrest made the headrest slam my head forward causing whiplash and a neck injury. I understand this is supposed to be a safety feature; however, it caused me more injury. I was never aware that my car had this feature. Several days after the accident, i decided to look in my owner's manual and there is nothing in there regarding the headrests. It only mentions the front airbags, curtain airbags and seat airbags. My insurance adjustor wasn't even familiar with this feature when he came out to inspect the damage to my vehicle. If i would have known about the airbag in the headrest and the injury that it could cause, i would have had the headrests removed from my car and replaced them with standard headrests! since the accident, i am dealing with headaches and am going to physical therapy for my neck injury. I seriously hope no one else suffers from this "safety feature" that i wasn't even made aware of as the owner.
The contact owns a 2011 jeep grand cherokee. The contact stated while driving 40 mph, when the front driver seat heater failed to turn off. The contact stated she had all the sensor showing off but the heated seat stayed on. The contact stated no warning light was illuminated. The vehicle was not diagnosed or repaired as of yet. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was 87,000.
The contact owns a 2011 jeep grand cherokee. The contact received nhtsa campaign number: 14v154000 (service brakes , service brakes, hydraulic). The contact stated that the part needed to remedy the vehicle was unavailable. The manufacturer was made aware of the issue. The vin was unavailable. The contact had not experienced a failure.
Was driving my 2011 jeep grand cherokee andbrakes failedhad to swerve off road until i came to a stop. Had to have car towed to gas station. Mechanic determined it was the booster brake assist. He called chrysler dealership and they said that they don't have any and there are hundreds on backorder and could be several months before you get the part. I called chrysler and they acted like there wasn't an issue with this part and they would expedite one to the dealership. My mechanic was on phone with dealership while i had chrysler corp. On phone.the dealership laughed and said you are not going to get part expedited as they are in same situation with several cars themselves.so chrysler is not going to do anything, not going to pay for towing of my car, not going to pay to have car fixed, not going to give me a loaner car ( could be months). There is a serious issue with defect on this part and it's just a matter of time before some gets seriously injured or dies from this. Chrysler should be issuing a recall instead of trying to mask the problem. Do they have to wait for several injuries or deaths before they issue a recall.this is a known defective safety issue that should be addressed asap. For crying out load it's the brakes of the car!
I just read an article in the may 2016 issue of trailer life magazine involving ford f-150 and there brake failure issues.the exact problem happened with my jeep.i was pulling our camper (unloaded), down the highway at a speed of 60 mph when the brake light came on and the brake pedal of my jeep went straight to the floor.i got safely pulled over to the side of the road to check the fuid level.the master cylinder reservoir was low but not empty. I managed to get home, about 6 miles and the next day took the to jeep dealer where they found that the brake booster had developed a vacuum leak (they said) causing complete failure of braking system.dealer replaced brake booster, did a complete brake job, replaced all rotors and flushed system.$1350 later i was back on the road. Until i read this article i thought it was an isolated incident.hopefully it is a coincidence.
The contact owns a 2011 jeep grand cherokee. The contact received a recall notice for nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic) in may of 2014. The contact notified multiple dealers on several occasions in reference to the recall and was informed that the parts were still unavailable to repair the vehicle. The contact had not experienced a failure.
On friday, 9/19/14, my 2011 jeep grand cherokee almost killed me. I was driving between va and ny via i-81 for a family funeral. I stopped half-way there for lunch and then experienced a problem starting it. Hitting the start button, it would not start, and would not stop trying to do so - it kept cranking and would not stop until i opened the door. It did this 3-4x, and then it started. It had never done this before. I continued on, more cautiously. An hour later, while passing several big rigs, part of the electrical system stopped working. I lost power steering, accelerator function, and my dash lit up - and the engine continued running and even revved despite the lack of the accelerator. My brakes also didn't work for approx. 10 seconds. The road curved, and i almost lost control and flipped the jeep trying to avoid the big rigs, which were slamming on their brakes all around. Ultimately, i was able to pull over with no accident or damage and turned the vehicle off. After 15 minutes, it re-started, and i was able to get to my destination with no other problems. Upon arrival, however, i experienced the same things while testing it at very low speeds on back roads. After the funeral on saturday, i was able to get it to the local dealership, where it still is undergoing diagnostics. I had to travel back to va on sunday, and now have to rent a car, deal with long-distance repairs with an unknown dealership, and travel back to ny to get it once repaired. The dealership indicated it sounded like a tipm issue, which i have learned jeep/chrysler know about, but have not recalled. I have previously experienced minor electrical issues (flashlight never worked, multiple back bulbs, etc), which the dealership indicated may indicate tipm issues since the day i bought the vehicle, but were always dealt with as isolated repairs. Please help with a jeep/chrysler tipm recall!
My wife was driving our 2011 grand cherokee overland yesterday and was stopped with her foot on the brake in a drive thru. While it was stopped with her foot on the brake petal went right to the floor and the jeep started to move forward. No brakes!!! she said she heard a air type sound when it happened. Fortunately she was able to coast safely to a parking spot until i could get there. After getting it to the dealer the called me and said it was the brake booster. No details were given to me other than it failed.all i can say is thankfully it happened where it did. There are so many situations that this could have cost herlife or someone else's. Now every time she or i drive it we will be thinking about when the brakes will go out again. Hope we can get over that or it's gone. She was shaking for hours afterwards and was physically drained later in the day. Again, thankfully it happened while stopped.
Applied brakes.... Almost no braking at all. Came to a stop beyond the stop sign, pedal to the floor. Called dealer... No parts available ...will install new unit and wait for recall fix kit.
The contact owned a 2011 jeep grand cherokee. While driving approximately 60 mph and attempting to make a sudden stop by depressing the brake pedal, the brakes failed. As a result, the vehicle crashed into the rear of two other vehicles. Prior to the crash, the brake pedal was depressed to the floorboard, but the vehicle did not stop or slow down. In addition, the air bags did not deploy and the driver sustained a concussion and back injury, which required medical attention. A police report was filed. The vehicle was destroyed and towed. The cause of the failure was not diagnosed or repaired. The manufacturer and local dealer were not notified. The failure mileage was 122,813.
Was slowing down from 50 mph to make a left hand turn.as i was entering the turn, at about 30 mph, the engine shut off. All dash lights still functional, radio was still on, turn signal still on.there was no sputtering.lost power steering and power braking (and any other items that are not functional while in "run" mode).shifted to "neutral", but it would not start because the transmission was not in "park".pulled to the side and stopped the vehicle, put it in "park".started like nothing had happened.there were no warning lights before shutdown, there are no service lights or obd ii codes stored in computer.was using the push button starter, the key fob was in my pocket.
The contact owns a 2011 jeep grand cherokee. The contact received recall notifications for nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic) and nhtsa campaign number: 14v391000 (electrical system); however, the parts needed to repair the vehicle were unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2011 jeep grand cherokee. While driving various speeds, the vehicle required a longer stopping distance when the brake pedal was depressed. The failure recurred whenever the vehicle was operated. The contact stated that the vehicle was serviced per nhtsa campaign number: 14v154000(service brakes, hydraulic), but the remedy failed to repair the vehicle. The manufacturer was not made aware of the failure. The failure mileage was 94,000.
The contact owns a 2011 jeep grand cherokee. The contact stated that recall nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic) exceeded the reasonable amount of time for repair. The dealer stated the part was not available for repair. Also, the dealer mentioned that the manufacturer was sending one repair kit per week reason why the contact had been placed on a waiting list. The manufacturer was made aware of the failure who declined to provide an alternative remedy. The vehicle was not repair. The contact had not experienced the failure.
This jeep engine failed / stalled while driving.this caused the vehicle to veer off the road twice on a turn, and almost cause two rear ends by failing in mid traffic, in four different occasions, since 2014.the vehicle engine cuts out, which causes the power steering and brakes to not function properly. The vehicle was in motion on various main streets, when this occurred.naperville jeep dealership (where this vehicle was purchased) has also maintained this vehicle per the maintenance schedule, has worked on this problem since it began.they have not been able to resolve the issue and returned the vehicle to us confident the problem was 'resolved' or non-existent.attached is the vehicle recall and replacement record.from online research it seems this has occurred to other jeep grand cherokees before and the typical solution is replacing the totally integrated power module (tipm).this vehicle's tipm was 'repaired' sept 3, 2014.below are the maintenance records related to this problem.03/26/2014 mileage: 44,680 wro# 59970511/25/2014 mileage: 51,329 cro# 61592601/07/2016 mileage: 65,485 cro# 64629206/10/2016 mileage: 69,938 cro# 658369this vehicle is not safe and we have lost all trust and confidence in this vehicle.
During highway speeds, my brake peddle went all the way to the floor and there was barely any pressure in system. Took to dealer and was advised i had to replace my brake booster because it failed but it was not covered under warranty. Had to pay out of pocket.
Replaced tipm 15 months ago. Today, turning into parking lot car stall. Lost all power steering, no brakes, no engine. Had to restart while coasting. Decelerating at 45 mph making a left turn.
The contact owns a 2011 jeep grand cherokee. The contact stated that while driving approximately 30 mph, the brake pedal was depressed and an unusual noise emitted from the dashboard. The vehicle was taken to an independent mechanic who stated that the brake booster needed to be replaced. There was a recall related to the failure under nhtsa campaign id number 14v154000 (service brakes , service brakes, hydraulic) but the vin was not included. The vehicle had not been repaired. The manufacturer was notifiedof the problem. The approximate failure mileage was 43,000.
The contact owns a 2011 jeep grand cherokee. The contact stated that the brakes was squealing. The vehicle was included in nhtsa campaign number: 14v154000 (service brakes , service brakes, hydraulic) however, the parts needed to complete the repair were not available. The vehicle was not repaired. The manufacturer was not made aware of the failure.the failure mileage was 37,000 and the current mileage was 38,274.
2011 jeep grand cherokee.consumer writes in regards to brake booster recall notice issues.the consumer was informed by the dealer, the part was not available.
The contact owns a 2011 jeep grand cherokee. The contact received a recall notification for nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic), nhtsa campaign number: 14v391000 (electrical system) and nhtsa campaign number: 14v530000 (fuel propulsion system). However, the parts needed were not available. The dealer did not provide a specific date when the parts would become available. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repairs. The contact was not experiencing a failure.
The contact owns a 2011 jeep grand cherokee. The contact received a recall notification for recall nhtsa campaign id number: 14v154000 (service brake, service brakes, hydraulic) and stated that the part needed was unavailable to perform the repair. The dealer was unable to provide an expected date for the part to become available. The manufacturer was notified of the problem. The contact had not experienced a failure.
While making a turn the steering and the brakes locked up and the engine shut off, causing me to lose control of the vehicle. This has happened twice 8 months apart.i've done the recall for the relay switch in 2015. This happened again (2nd time) yesterday april 9th, 2018.i almost hit a car at a light it was terrifying. The dealership has my jeep now and said they can't diagnose unless they have an error code or unless it happens while the technician is driving it.is chrysler going to have people drive these suv's and ignore that people could die?this is an extremely urgent situation. I don't feel safe driving my jeep that i love. Please help?
The contact owns a 2011 jeep grand cherokee. While driving 65 mph, the vehicle stalled and caused a loss of braking and power steering ability. The vehicle was taken to a dealer to be repaired. The manufacturer was made aware of the issue. The failure mileage was 115,000.
The contact owns a 2011 jeep grand cherokee. The contact received a notification for recall nhtsa campaign number 14v154000 (service brakes, hydraulic). However, the part needed to remedy the recall was unavailable. The manufacturer was not made aware of the issue. The contact had not experience a failure.
The contact owns a 2011 jeep grand cherokee. The contact received a recall notice for nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic); however, the part needed for the repair was unavailable. The manufacturer was notified. The contact had not experienced a failure.
The contact owns a 2011 jeep grand cherokee. The contact stated that the vehicle stalled intermittently without warning. The vehicle was serviced under nhtsa campaign number: 14v530000 (electrical system) and nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic); however, the failure persisted. The vehicle was taken back to the dealer for diagnostic testing. The dealer was able to diagnose the cause of the failure. The vehicle was not repaired. The failure mileage was 67,724.
The contact owns a 2011 jeep cherokee. The contact received a notification for nhtsa campaign number: 14v145000 (service brakes) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2011 jeep grand cherokee. While driving approximately 60 mph, the vehicle stalled and shut off without warning. The vehicle was placed in neutral and restarted. The dealer and manufacturer were not contacted. The failure was not diagnosed. The contact received notification of nhtsa campaign number: 17v572000 (service brakes, service brakes, hydraulic). The failure mileage was approximately 120,000. Parts distribution disconnect. *asupdated 8/20/18
I've been receiving recall notices on a jeep i purchase last february (used) on recalls p14, p36 and p54.i continuously call jeep to have these issues repaired and am told the parts are not available, jeep hasn't shipped or they just have too many recalls.how do i get my recalls fixed before i do have a crash??i am concerned.
The contact owns a 2011 jeep grand cherokee. The contact received notification for nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic), and nhtsa campaign number: 14v391000 (electrical). However, the part needed was not available for several months. The dealer was unable to provide a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. The contact did not experience a failure.
The contact owns a 2011 jeep grand cherokee. While driving 30 mph, the brakes failed to respond when the brake pedal was depressed. The contact mentioned that the brake pedal traveled to the floorboard. The vehicle was not diagnosed or repaired. The contact referenced nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic) and stated that the part was not available. The manufacturer was not notified of the failure. The approximate failure mileage was 68,000.
Chrysler has a recall number14v-154. I have tried to get the recall taken care off at several dealer ships in the greater detroit area w/o success due to missing parts. About two weeks ago the brake booster on my jeep went suddenly out and i barely avoided an accident. I estimate that the loss of brake power is around 80-90%. Many times i am towing a boat and if that would have been the case when the brake booster went out i could not have avoided crashing into the car ahead of me.the re-call notice is taking the issue way to lightly. " the driver may be required to apply additional application force to apply the brakes during sub freezing driving conditions" the fact it with all the force i could apply the car barely came to a stop. No warning about to avoid towing. And certainly the temperature where way above sub freezing.since the incident i have my car in the shop and as of today nobody is able to tell me when they will receive parts. This issue is huge and chrysler has to understand the big potential of fatal or badly injured crashes especially when considering the towing capability of that vehicle.i am also sure that chrysler is selling new cars which have the new part in question installed instead of taking care of current owner how are in danger losing their brakes while driving daily.i am also convinced that cars returned on lease will have the new components installed so they can be re-sold.i hope this complain finds the right ear and makes chrysler put a higher priority and urgency on this matter. At the moment they see it to lightly.
It has now happened several times in which i'm driving and the jeep suddenly loses all engine power, braking and power steering. This happens on the highway. There are never any warning lights or sounds to signal this is about to take place. This last time it almost made me cause an accident.
The contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign number: 14v154000 (service brakes, hydraulic) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2011 jeep grand cherokee. The contact received notifications for nhtsa campaign numbers:14v391000 (electrical system), 14v154000 (service brakes, service brakes, hydraulic), and 14v530000 (electrical system). The contact stated that the vehicle was inoperable. The parts needed to repair the vehicle were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified. The approximate failure mileage was 45,513.updated 2/24/15 updated 5/11/16 updated 09/01/2017
The contact owns a 2011 jeep grand cherokee. The contact received a notification for nhtsa campaign number: 14v154000 (service brakes, hydraulic), nhtsa campaign number: 14v391000 (electrical system wiring) and nhtsa campaign number: 14v530000 (electrical system).however, the parts needed to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. In addition, the contact stated that the check engine light was continuously illuminated. The manufacturer was made aware of the failure. The failure mileage was 61,000.
Tl * the contact owns a 2011 jeep grand cherokee.the contact received a recall notice for nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic).the dealer stated that the part for the repair was unavailable because they could only order one part per week.the manufacturer was notified.the contact had not experienced a failure.
The contact owns a 2011 jeep grand cherokee. The contact received a recall notification for nhtsa campaign number: 14v154000 (service brakes). The part needed to repair the vehicle was not available. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact had not experienced a failure.
My wife complained about her brake pedal going farther down and car takes longer distance to stop. A couple times she said the brake pedal went all the way to the floor so she pumped the pedal and said she was very lucky it stopped right before she would have hit something or someone. Brake light then would come on while driving down road without even touching the brake pedal. Afraid to drive it we brought it to dealer. They ended up replacing the brake booster at my expense. We had a recall done previously on the booster becausethe booster would get water in it so their fix was to put a guard over the already damaged rusted booster. If tested good at that time, they washed their hands of any damaged like rust that would eventually cause severe damage and cause the booster to do this. That's like putting shingles over a bad roof that leaked and is rotted. Can you imagine the accidents that could and eventually will happen. I am sure some have happened already. The number one thing on a vehicle you do not try to short cut is brakes!!!!
The contact owns a 2011 jeep grand cherokee. While attempting to stop the vehicle, the brake pedal was depressed and the vehicle continued to roll. The vehicle was serviced under nhtsa campaign number: 14v154000 (service brakes, hydraulic) but the remedy failed to repair the vehicle. The contact mentioned that the braking ability would be limited in cold conditions following the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 156,479.
On more than 1 dozen occasions my jeep has stalled while driving anywhere fm 20 to 40 miles an hour. I lost steering control and brakes while the rest of gages stayed on.after the first few times i figured out i could throw in neutral , hit the ignition button and it starts right back up. Chrysler jeep told me this was a "relay " recall for over 1 1/2 years that they had no repair for. So they just kept replacing trhe part. I would get anywhere fm 2 wks to few months with the "new, bad part" the reall repair came in last week. After replacing it, i made it 2 days before i stalled again. This time on an exit ramp doing 30 miles an hour around a sharp turn .i (and my 13 year old son) went off the road into a ditch. I had to use 4 wheel drive to get out. I casued minor f=damage aswell. This time! i keep telling them it;s only matter of time before i die or kill someone when this stall happens. I have had a rental or been with out a car for at least 5 weeks of this last year alone for this recall failure.i look online and there are hundreds of websites and links to jeep grand cherokees that have done this. How many ppl have to wreak or die to get someones attention?? i have filed this complaint a few years ago.
The contact owns a 2011 jeep grand cherokee. The contact received a notification of nhtsa campaign id numbers: 14v154000 (service brakes , service brakes, hydraulic), 14v391000 (electrical system), 14v530000 (electrical system).the contact stated that the parts were not available for months in order to perform the recall remedy. The dealer did not give a specific date when the parts would become available. The manufacturer was notified of the delay. The contact did not experience a failure.
The contact owns a 2011 jeep grand cherokee. The contact received a notification for nhtsa campaign id number: 14v154000 (service brakes, service brakes, hydraulic), nhtsa campaign id number: 14v391000 (electrical system) and nhtsa campaign id number: 14v530000 (electrical system). However, the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2011 jeep grand cherokee. The contact received a recall notification for nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic), but the parts needed to repair the vehicle were unavailable. The dealer stated that the contact would be added to a waiting list since the parts were not available. The contact had not experienced a failure.
Several attempts were made throughout the day to start my 2011 grand jeep cherokee and it would not start, only a clicking noise.i took it to the dealer immediately and the tipm is bad and needs to be replaced. Obviously, my car is only 3 years old and not under warranty now.the part alone is over $900.00, which seems questionable that something would go bad so quickly on a vehicle and cost so much to repair.besides the cost, there are so many complaints for the same issue, and even more serious with the engine cutting off while driving.is someone going to recall this item before someone gets hurt or even killed?????i purchased this vehicle, and all my previous chrysler/jeep vehicles thinking they were safe for my family; now i'm not so sure.do the right thing and recall the tipm!in addition, i have made several attempts to get the brake booster repaired due to the recall and the parts are still not in.this has been going on for months now.
The contact owns a 2011 jeep grand cherokee. The contact received a recall notification for nhtsa campaign id number 14v154000 (service brake , service brakes, hydraulic) and stated that the part needed was unavailable to perform the repair. The dealer was unable to provide an expected date when the part would become available. The manufacturer was notified of the problem. The contact had not experienced a failure.
Experienced unintended acceleration, at a stop or near stop when parking.although my foot was on the break, the car lunged forward as if the accelerator had been pushed all the way down, hitting the back of a parked truck violently.although the impact was great, the air bag did not deploy. The incident was observed by the homeowner/truck owner.
I have received 3 recall notices regarding my 2011 jeep grand cherokee (nhtsa 14v154, 14v530 and 14v391).after receiving notice 14v154 i contacted the local dealership (larry h miller in boise idaho) and was informed that the parts were back ordered with no date when parts would be available.this information was repeated in september.having now received 3 recalls i attempted to schedule to have all 3 resolved at the same time.however, when i tried to schedule a service, i'm told that, while parts are available, they will not order the parts until i bring my vehicle in first.when i asked why they stated that they needed the vin number.however, they not only have my vehicle information on record and i had the vin available during the call.i asked to complete the service order on the phone and was told it was "policy" to schedule service appointments only when the vehicle is present and only then will they order parts.this dealership has exceeded the reasonable amount of time to complete the repairs and is creating an unreasonable barrier to completing the services.
The contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign numbers: 14v154000 (service brakes, service brakes, hydraulic), 14v530000 (electrical system), and 14v391000 (electrical system) however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The vin was not available. The contact had not experienced a failure.
The contact owns a 2011 jeep grand cherokee.the contact stated that in colder weather, the brakes would seize. The contact would depress the brakes and the vehicle would not respond. Additionally, the brake pedal would not release when depressed. The vehicle was not diagnosed or repaired. The failure mileage was 30,000.
While driving the speed limit on the highway i was approaching slow traffic.i tried to apply the brakes but the brakes were hard and failed to work properly.the vehicle did slow down a little bit but not enough to stop the vehicle.i was going 55mph and then traffic slowed to about 20-25mph but couldn't.i had to veer off into the left lane to avoid hitting the car in front of me.it wasn't the anti-lock brakes kicking in either.i the brakes were just failing.the second occurrence was the next day when i was approaching an intersection to make a right hand turn i tried to apply the brakes but again the brakes were hard, as if the pedal fully depressed without applying any brake.luckily i was cautious from the previous incident and was approaching the intersection at a low rate of speed.i was able to just barely make the turn without colliding with another car.thankfully there weren't any pedestrians crossing the street, in new york city this is a rarity.after all this happened i checked any recalls with my vehicle and saw the brake booster recall.i called two jeep dealers ( bayside jeep in ny and east hills jeep in ny) and both gave me a hard time saying that there is not a recall out for my vehicle.they are saying my vin # does not have a recall against it but jeep hasn't assigned the recall to any specific vin #s, they say to just bring it in to get checked out.since this wasn't a mandatory recall to my vin# i wasn't given an appointment for service for 1week at bayside jeep and 2days later at east hills jeep.i was given attitude and didn't even care that this was a major safety issue.
The contact owns a 2011 jeep grand cherokee. The contact received a recall notification for nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic); however, the part needed to repair the vehicle was unavailable. The manufacturer was not notified. The contact had not experienced a failure.
I posted my story on february 21, 2014. After contacting chrysler on march 3, 2014, they informed me that they will replace by broken brake booster with another faulty brake booster. Jeep is no longer manufacturing the brake booster, which is a recall, and no one will do anything about it. Chrysler does not care and are neglectful to their consumers and basically don't care to put me in another dangerous situation. I intend on filing a class action lawsuit against chrysler. They are the worst to do business with. They are out to make money and don't care if their consumers die. Chrysler has no problem and thinks it absolutely safe to put me in a vehicle that, without warning, could cause me to lose my life and potentially take others.
Jeep is unreliable turning on. Will crank and crank and crank, but never turn over. After 10 or so tries, will sometimes start. Other times, i have to leave it and try again later. Dealer says it is related to the tipm. Which is backordered, with no estimated ship date in sight. This part is also linked to my automatic brakes, airbags, electrical, etc. My car is still under warranty and the dealer refuses to grant me a courtesy or rental car until the part comes in. They suggested i keep my unreliable car for the time being.
The contact owns a 2011 jeep grand cherokee. When the vehicle pulled out of the driveway at 5 mph, it stalled and rolled into the middle of the road. The contact stopped the vehicle and had to shift through all gears to restart the vehicle. The contact called gengras chrysler dodge (460 connecticut blvd, east hartford ct, 06108 860-956-5083) and was informed that the vin was not included in a recall. The vehicle was not diagnosed or repaired. The vehicle was included in nhtsa campaign number: 17v572000 (service brakes, service brakes, hydraulic). The manufacturer was not made aware of the failure. The failure mileage was 104,000.
The contact owns a 2011 jeep grand cherokee. While driving 30-75 mph, the vehicle shut off without warning. Additionally, the brake pedal was applied, but failed to respond. The vehicle was taken to a local dealer (autonation chrysler dodge jeep ram and fiat, 2201 victory dr, columbus, ga 31901), but the failure could not be duplicated. The vehicle was not diagnosed or repaired. The dealer attached a history recorder to the vehicle. While driving at unknown speeds, the vehicle stalled and the traction control and service four wheel drive indicators illuminated. The contact was able to restart the vehicle. The manufacturer was not notified. Also, while driving at unknown speeds on march 25, 2018, the windshield wipers spontaneously activated, the radio changed stations, the brake pedal was applied and failed to respond, and the vehicle stalled without warning. The vehicle was towed to landmark chrysler dodge jeep ram of morrow (50 mount zion blvd, morrow, ga 30260), but was not diagnosed or repaired. The manufacturer was notified and opened case number: 33696515. No further assistance was provided. The failure mileage was 66,000.
The contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic) and nhtsa campaign number: 14v391000 (electrical). The contact stated that the parts were not available to perform the recall repairs. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not notified of the issue. The contact had not experienced a failure.
Chrysler safety recall p14 / nhtsa 14v-154 brake booster:took vehicle for the inspection and was told yes we would get the updated part. Now 2 months later still no completion to the safety recall!the local dealer states the part is on national back-order.is this a safety recall or not? why so long to get resolved?now i have another safety recall p36 / nhtsa 14v-391 for an issue with the vanity wiring that may cause a fire. Wonder how long this one will take? i have not yet contacted them about this one to be fair.
The contact owns a 2011 jeep grand cherokee. The contact received a recall notice for nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic). The contact stated that the part needed to remedy the recall was unavailable. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2011 jeep grand cherokee. The contact received notifications for nhtsa campaign number: 14v391000 (electrical system), nhtsa campaign number: 14v530000 (fuel system), and nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic). However, the parts needed were unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was notified of the failure. The contact had not experienced a failure.
The contact owns a 2011 jeep grand cherokee. The contact received a recall notification for nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic), but the part needed to repair the vehicle was unavailable. The contact took the vehicle to the dealer and was informed that the vehicle needed additional repairs other than the recall remedy. The manufacturer was not notified. The contact had not experienced a failure.
I received a letter jan/2018 for a power brake booster recall. Took the vehicle into the dealership had the repair done feb/2018.june 5th, 2018 i pulled into the gas station and filled up, when i pulled out of thegas station i tapped the brake and there was nothing there. The breaks went completely out, i was forcing my whole body weight on the breaks to get the jeep to stop!! there was a truck coming and all i could think of is my small child in the back seat. I have very quick responses, but i was not expecting this to happen at all or even after a recall fix???? i have never been so terrified in my whole life and being so helpless in this situation! i am really shaken up and glad no one got hurt. It was too close to be a close call. Chrysler you need to fix this issue or get all of these models off the road before someone gets seriously hurt or worse killed. Now i have to trade this jeep in because it is a death trap and i will always be terrified to drive it especially toting my kids around. Breaks are very important and this is a serious recall issue!!!!
While driving the abs, and tracking lights came on.made it home , and notice that the fuel pump continued to run when the ignition was turned off. Started the jeep back up , and the brake pedal went to the floor.had jeep towed to thd dodge dealership. Estimated cost, 1,300.
The contact owns a 2011 jeep grand cherokee. The contact received a recall notification for nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic). The dealer could not repair the vehicle for three months because the parts were not available. The manufacturer was notified. The contact had not experienced a failure.
The contact owns a 2011 jeep grand cherokee. The contact stated that while driving various speeds, the vehicle failed to respond to deceleration attempts. The vehicle was taken to the dealer where it was found that the brake booster had failed. No repairs were made to the vehicle. The manufacturer was not notified of the failure. The failure and current mileage was 61,000.
When trying to come to a stop, the brake pedal goes as far as allowed and vehicle continues to roll for 5, 10, 15 ft. The brakes operate as normal at speeds, but when you try to stop, it doesn't happen as expected. The dealership replaced the master cylinder and power brake booster. They would not cover the costs as it's out of manufacturer warranty, luckily i purchased the lifetime bumper to bumper extended warranty and they wanted me to pay the deductible associated with that policy. I was not happy with that either so i called chrysler directly, they in turn called the dealership and told me to talk to the service manager to see if he'd waive the deductible. I was surprisingly successful at getting the deductible waived, but he did not have to. A vehicle with 43k should not have these issues and i see that i'm not the only one with this problem, therefore that is why i'm reporting it. I picked vehicle up 10/18/2013 and it seems to be braking normally at this time.
The contact owns a 2011 jeep grand cherokee. While driving 55 mph on the interstate, the brakes failed. The contact was able to merge to the side of the road without an incident. The vehicle was towed to the dealer to be repaired under nhtsa campaign number: 14v154000 (service brakes); however, the dealer stated that the part needed was not available. The manufacturer was made aware of the issue. The vin was not available.
On 2/26, i experienced a brake failure in my 2011 jeep grand cherokee.when i pressed the brake pedal, it was very stiff, and i could not stop my vehicle as quickly as i could before.the pedal only went halfway to the normal depressed position.the vehicle did not stop, and i had to coast to a stop.i took my vehicle to a jeep dealership that evening for repair, and i was told the following day that the problem is the power brake booster.i was told on saturday (3/1) that the part would arrive at the dealership on tuesday (3/4).i spoke with the dealership today, and there is now no eta for the part (the power brake booster).upon further searching online, i've become aware that this is a common problem for 2011/2012 grand cherokees and dodge durangos.apparently, the diaphragm in the booster cannot withstand the colder temperatures that we've been experiencing recently in the northeast, and allow moisture to get into the brake system, causing freezing.driving the vehicle is extremely dangerous, as the brakes do not function at all when attempting to stop the vehicle.
We received three recall notices p14, p36, p54 in october.the local dealer told us on november 1 that we would be called within 6 weeks when the parts had arrived.never receiving a call, i called on december 19 and was told that we were #42 on a wait list to be called when the dealer had time to service the car,perhaps as late as april.this does not seem the "reasonable time" mentioned on the recall notice.please help.
The contact owns a 2011 grand cherokee. The contact received a recall notification under nhtsa campaign id number 14v154000 (service brakes, hydraulic) however, the part was not available to do the repairs. The manufacturer was made aware of the problem. The contact had not experienced a failure.
The contact owns a 2011 jeep grand cherokee. The contact stated that the battery warning indicator illuminated. The vehicle was taken to an independent mechanic who replaced the battery, the alternator assembly, and the pcm. The alternator assembly was extremely warm internally, which affected the pcm. The vehicle had to be turned off during the repair to further diagnose the pcm internal voltage shortage. The dealer (fred beans chrysler dodge jeep ram, 858 n easton rd, doylestown, pa 18902, (215) 348-7500) was aware that there were two recalls for nhtsa campaign numbers: 15v879000 (electrical system, interior lighting) and 17v572000 (service brakes, service brakes, hydraulic). A repair appointment was scheduled for may 10, 2018. The manufacturer was notified of the failures and informed the contact that the vehicle year was not included in nhtsa campaign number: 17v435000 (electrical system). The approximate failure mileage was 83,000. Parts distribution disconnect for nhtsa campaign numbers: 15v879000 (electrical system, interior lighting) and 17v572000 (service brakes, service brakes, hydraulic).
The contact owns a 2011 jeep grand cherokee. While driving 5 mph, the brake pedal was depressed, but the brakes failed to engage. As a result, the vehicle crashed into a building. The vehicle was then shifted into park, but the engine began to rev. The air bags did not deploy. A police report was filed and there were no injuries. The vehicle was towed to a police tow yard.the dealer and manufacturer were not notified. The failure mileage was 52,832.
2011 jeep grand cherokee laredo a p14 recall was received.*mwthe consumer was informed the parts were not available and was placed on a waiting list. Also, the sun roof function was inoperative, the leather was separating from the dashboard and the rotors were completely rusted.
Upon applying emergency brakes, the cable broke and the pedal went to floor. Emergency brakes were inoperative after that. The dealer found that metal brackets that attach the front brake cable to the rear brakes cables had rusted and broke.
The contact owns a 2011 jeep grand cherokee. The contact stated that the notification for nhtsa campaign number: 14v154000 (service brakes , service brakes, hydraulic) was received in may of 2014. The contact stated that that the dealer was contacted on several occasions where they informed that the part was not available. The contact did not experience a failure.
Brake booster recall p14 / nhtsa 14v-154.dealership: herb chambers chrysler of danvers ma.dealer has been unable to remedy this within a reasonable time (7 months), and we are concerned as this is a life threatening recall if the brake booster fails again.we replaced the brake booster previously with a faulty brake booster in november 2013, at this same dealership. We have been told there is a waiting list and there is "nothing" that can be done.
Got a recall letter and took it to my jeep dealership to get it fixed. The dealership said we do not have the parts and it could be months before they do.
The contact owns a 2011 jeep grand cherokee. The contact received two recall notifications for nhtsa campaign numbers: 14v391000 and 14v154000 (service brakes, service brakes, hydraulic). The part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2011 jeep grand cherokee. The contact received a notification for recall nhtsa campaign id number: 14v530000 (electrical system), nhtsa campaign id number: 14v391000 (electrical system) and nhtsa campaign id number: 14v154000 (service brakes, service brakes, hydraulic) and stated that the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2011 jeep grand cherokee. While making a right turn at 20 mph, the steering wheel became difficult to turn. The contact had to apply force to the steering wheel in order to steer the vehicle. In addition, the brake pedal was depressed but the vehicle failed to stop and then stalled. The contact was able to restart the vehicle. The dealer was unable to diagnose the failure. The vehicle was previously repaired under nhtsa campaign number: 14v530000 (electrical system). The manufacturer was notified of the failure. The failure mileage was 105,000. Ma 10/23/15 updated 11/03/15.
The contact owns a 2011 jeep grand cherokee. The contact received notifications for nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic), nhtsa campaign number: 14v391000 (electrical system), and nhtsa campaign number: 14v53o00 (electrical system).however, the parts needed to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Car was brought in for service at the dealer in early june for nhtsa campaign number: 14v154000. I was told that the part was on back order and would be notified when the part was available. I called the dealer on 11/10/14 and i was told the part was still on back order. Waiting 5 months for a replacement part is not acceptable.
The contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign id number: 14v154000 (service brakes, hydraulic), however the part to do the repairs was unavailable. The manufacturer was made aware of the issue. The contact had not experienced a failure.
I was advised in may this year that there was a recall on my car, having to do with the brake booster shield.i called the dealer (pro r chrysler jeep 1800 w 104th ave. Denver co 80234)) regarding the repair, and was told that the parts have not come in yet, and i would be notified when they do. About a month later i called again to find out more about the part and repair, and was told i was #20 on the list, and shouldn't be more than about 2 weeks, and i would be called!its now the end of august, called again today, talked to [xxx], and was told again, according to the service manager, none of the parts have come in from chrysler, and i need to continue to wait until they come in.no other explanation was given.i would appreciate a follow up in this matter.[xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The contact owns a 2011 jeep grand cherokee. The contact received a notification for nhtsa campaign number 14v154000 (service brakes). The contact indicated that after contacting the dealer and the manufacturer on multiple occasions he was informed that the parts needed to repair the vehicle were still not available and it may take an additional 6 months before the parts become available. The vehicle had not experience the failure.
The contact owns a 2011 jeep grand cherokee. The contact had been waiting since april 1, 2014 for the vehicle to be repaired according to nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic). The contact was informed that there were 400 people on the waiting list for repairs. The contact had not experienced a failure.
P14/nhtsa 14v-154 recall was not conducted even after we brought the car in and then i contacted [xxx] at the jeep service dept.. (212 765 6634) three times.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Twice on two separate occasions, when going about 25 miles an hour on a town road and breaking and turning to the right (one time was more right than the other), my car loses power out of no where. My engine shuts off, i lose power steering, and i lose my break assist. It is very scary and dangerous and could cause a life threatening accident. I crossed over into the opposite lane of traffic with little to no control. Fortunately both times no one was near me and i was able to come to a stop. I can then restart the car and drive away. I dont know how to replicate the issue. I have seen other reports of this same problem with other grand cherokees on the internet. I dont know if the current recall that i need is supposed to address it or not but i plan on calling my dealer about it asap. My car is about 149k miles. I think the lights stay on when this happens.
I was knocked unconscious and have no memory of crash jeep was totaled i never saw it again took 4 months to recover.
The contact owns a 2011 jeep grand cherokee. The contact received a notification for recall nhtsa campaign number 14v154000 (service brakes, hydraulic). However, the part needed to remedy the recall was unavailable. The manufacturer was not made aware of the issue. The contact had not experience a failure.
I received a recall notice in the mail.the local dealer in crystal lake, il reports no knowledge of the recall and cannot help me.
The contact owns a 2011 jeep grand cherokee. The contacted stated that while driving approximately 50 mph, the brake pedal was depressed and failed to respond. The failure recurred on numerous times.the vehicle was taken to the dealer, who diagnosed that the brake booster needed to be replaced. The dealer stated that the vehicle was included in nhtsa campaign number: 14v154000 (service brakes, hydraulic) however, the part needed was unavailable to repair the vehicle. The dealer was unable to advise when the part would become available. The manufacturer was notified of the failure. The vin was not available. The approximate failure mileage was 11,584.
The contact owns a 2011 jeep grand cherokee. The contact stated that there were various electrical shortages within the vehicle that occurred intermittently. The dealer was not able to neither replicate nor diagnose the failures. The contact also indicated that the brakes failed on several occasions and went to the floorboard abnormally. The contact had to apply force to stop the vehicle on numerous occasions. The vehicle was taken to an authorized dealer, who installed insufficient rotors and did not secure the tires causing them to fracture. The contact had to take the vehicle back to have the dealer to have them reinstall the correct rotors. The vehicle was repaired by the authorized dealer for the brake failure however, the failure intermittently recurred. The vin was not available. The manufacturer was notified of the failure. The approximate failure mileage was 38,000.
The contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign numbers: 15v879000 (electrical system, interior lighting) and 17v572000 (service brakes, service brakes, hydraulic). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (bettenhausen chrysler dodge jeep ram, 8355 w 159th st, tinley park, il 60477) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not contacted. The contact had not experienced a failure. Parts distribution disconnect.
Two recent events, when braking in slow traffic there was sudden acceleration with foot on brake. Even with stronger and forceful brake pressure the jeep was still moving and wanting to keep going with engine revving. Had to shift into neutral and then engine quit revving and things returned to normal. I have this jeep 10 years and am very familiar with it. Never any wrecks. No medical problems. The floor mat was not interfering with any pedals. The dealership was not aware of any recalls about this problem but they serviced the throttle-body after the first incident. This apparently was not the problem as the unintended acceleration when braking occurred a second time. In googling this problem a blog mentioned this could be the jeep brake-booster which has been recalled and was replaced on my jeep 2 years ago. Google brings up this sudden acceleration as a common search but no clear answers. I know about the toyota acceleration problem in the 1990's, that they never found or admitted anything mechanical and assumed it was granny using two feet. This is absolutely a mechanical problem with my 2011 jeep. Will take to dealership but they already said they aren't aware of this being a jeep defect. I registered this complaint with jeep customer care and they said if the dealership can't find the problem to call them back and they will work with the dealership to resolve this. They worrisome thing is they will do something for $1000 and then i have this brake/acceleration occur a 3rd time and it causes a crash!
I was driving down the highway at 60mph when i let off the gas and hot the brakes to slow down for a corner the engine shut down and i lost breaks and steering. I was able to muscle the steering through the corner and coasted to a stop. I put the jeep in park, got the break pedal and started the vehicle back up. Everything seemed to work again. When i lost the engine, breaks and steering nothing else was effected. I still had lights, radio and gauges. But, no warning lights or codes came on.
I had a recall p36/nhtsa 14v-154 and contacted the dealer. I set an appointment for august 14, 2014 to bring the car in because they told me they needed to inspect and order the part. I dropped the car off for the day, so they could inspect it, and picked it up at the end of the day. It is september 25, 2014, and they have not contacted me or returned my calls regarding the repair.i also got a second recall while waiting for follow-up on the first for this vehicle: p36/nhtsa 14v-391. I called to set that appointment for the same time as they repair the first recall. I left a message with the receptionist and never got a call back.i do not feel as though i need to manage their recall for my vehicle, and they do not make any attempts to manage it themselves or respond to my inquiries.what do i do from here? the dealer is autonation chrysler dodge jeep ram, roseville, ca 95661.
We received an important safety recall letter about the brake booster on my wife's 2011 jeep grand cherokeeand called our dealer, westgate chrysler in plainfield, in, on june 13, 2014, at 10:19 a.m. And were told it would be two(2) months more.today, october 31, 2014, at 8:38 a.m. We were told it was still on order.tomorrow will be the first day of november!i wanted to let you know, so hopefully you can address this issue with chrysler. If the brake may be compromised and may "cause a crash without warning" this is a serious issue and chrysler needs to do a much better job of servicing it. Thank you, in advance, for your assistance.
The contact owns a 2011 jeep grand cherokee. The contact stated that the brake pedal was applied and traveled to the floorboard several times. The dealer was notified immediately and was unable to replicate and diagnose the failure. The failure continued. The vehicle was taken to a mechanic who replaced the brake booster. The contact also received notification of nhtsa campaign number: 15v879000 (electrical system, interior lighting). The dealer was unable to supply the part for months. The contact was unable to determine when the vehicle would be repaired. The failure mileage was not available. Parts distribution disconnect. Updated 09/27/16*lj
I called local dealership to have recall performed. The dealer put me on a "list", i have not heard back from them since. I have contacted them and they said i was still on the list. I consider brakes to be a very important system in the function of my vehicle.
Upon exiting freeway on2/05/14 car stalled without warning, making it difficult to steer because loss of power and brakes not fully functional i almost ran into street divider, i was able to steer to the side of the road, where i attempted to restart the vehicle. Vehicle did start and seemed fine afterwards.it happened again 4 days later again while exiting freeway off ramp again. I took the vehicle to the dealership where they hooked it up to a diagnostic and found no codes other then a software update they did they could not find a problem. I've read several complaints about this same type of stalling without warning on other jeeps and no one has been able to get any help with this issue. I suppose not until someone dies from this malfunction of these jeeps will chrysler start to look into this problem and recall the part that is causing this to happen.
2011 jeep grand cherokee.consumer writes in regards to brake booster, vanity mirror wiring and totally integrated power module recall notices.the dealer informed the consumer, the parts were not available.
When driving at a normal speed, you can't stop the vehicle, if you need to stop suddenly the vehicle keeps rolling, you have to drive at a slow speed in order to stop the vehicle
I have had vacuum leak (hissing air noise)in brake power boost for quite some time. Part is on national b/o from jeep--not due in until 3/4/14(date keeps being pushed back), because so many people (over 500)have same problem. I was driving down hill at end of my street and as i applied brakes, they did not work. I pressed as hard as i could but car just drove through intersection. I pumped them several times and they finally came back. If another vehicle had been coming, we could have been killed. I do not understand why ntsb has not issued recall for something as dangerous as this, that directly affects driver's safety.
My car sometimes it doesn't start and keeps cranking. But the most dangerous is when it shuts off while driving. I took it to jeep service but they didn't find what causes the issues. It keeps stalling. Doesn't happen every day and all the time but it's happening more frequently.
The contact owns a 2011 jeep grand cherokee. The contact received a notification for nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2011 jeep grand cherokee. The contact attempted to have the vehicle repaired under nhtsa campaign number 14v154000 (service brakes, service brakes, hydraulic) but was informed that the part was not available. The manufacturer was contacted about the issue. The contact did not experience a failure.
Recall p14 / nhtsa 14v-154i received this recall notice approximately june 15th, and today, july 2, called my local dealership to take care of this recall and install the needed parts. I was told there are "no parts available yet for this recall".what? you send out a recall notice for a potentially dangerous break malfunction... And there are no parts available yet?the serviceman at martin swanty dodge/chrysler/jeep in kingman, arizona told me that another recall notice will be sent when the parts become available... Really?i hope parts become available before an accident may occur!
The contact owns a 2011 jeep grand cherokee.the contact received a recall notice for nhtsa campaign number: 14v154000 (service brakes, hydraulic); however, the part was unavailable to repair the vehicle.the manufacturer was not notified.the contact had not experienced a failure.
The contact owns a 2011 jeep grand cherokee. The contact received notification for nhtsa campaign number: 14v154000 (brakes), nhtsa campaign number: 14v53000 (electrical system) and nhtsa campaign number: 14v391000 (electrical system). The dealer and the manufacturer were contacted on multiple occasions and they informed the contact that the parts needed to repair the vehicle were not available and no estimated time to receiving the parts was provided. The contact had not experienced a failure.
The contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign numbers: 14v530000 (electrical system), 14v391000 (electrical system), and 14v154000 (service brakes, service brakes, hydraulic); however, the parts needed to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was notified of the failure. The contact had not experienced a failure.
The contact owns a 2011 jeep grand cherokee. The contact received a notification for recall nhtsa campaign id number: 14v154000 (service brakes, service brakes, hydraulic). However, the part needed was unavailable to perform the repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
The dealer list for the warranty repair of the recall is 7 pages long and in 3 months only one page has been completed.i believe this is an unreasonable delay for a somewhat basic part related to an important safety function like braking.
2011 jeep grand cherokee.consumer writes in regards to dealership has not tried to remedy recall defects.the dealer informed the consumer, the parts were not available. The consumer referenced recall numbers 14v391000,14v530000 and 14v154000.
I left my car in with darcars jeep of rockville, maryland on april 2nd for a routine service and to complete any recalls. Darcars informed me that they were unable to complete one of the recalls (recall number 14v154000) on the car because criswell jeep of gaithersburg (a dealership that i used in october 2014) claimed they had already performed the work for the recall and had been paid by jeep, however the work was never actually done.jeep is refusing to pay for this recall because criswell, one of their licensed dealerships, is not being honest. A dealership lying about performing recalls is a serious safety violation and should be reviewed immediately by your agency.how many other recalls has criswell been paid for but not actually performed the work? what are the controls in your agency to mitigate this risk?
Tl-the contact owns a 2011 jeep grand cherokee 4x4. The contact received a recall notification of nhtsa campaign id number 14v154000 (service brakes , service brakes, hydraulic) and stated the part needed was unavailable to perform the repair. The dealer informed that the remedy part would not be available until two months. The manufacturer was notified of the problem. The contact had not experienced a failure. Js
There are three key parts that must work after a car starts, steering, braking and accelerating. The brake booster and power steering pump in my 11 jeep grand cherokee need to be replaced. I'm currently taking all precautions when driving, however this is not nearly enough. I feel that an accident is inevitable. It has now been two weeks waiting for two parts. Facing the worst weather conditions in years i would like to feel safe driving to work and with my family. I understand that certain statistics have to meet before issuing a costly recall, however under these conditions i'm faced with (backordered parts) i don't see why an exception shouldn't be issued against chrysler. If a problem exists you should be able to have the parts available to meet demand. Not being able to meet demand will almost surely provoke a class-action lawsuit. My question is what steps are being taken by the nhtsaagainst jeep/chrysler? hit the gym and flex your muscles. The worst action is not taking one.
The brake booster stopped working while i was driving with my family going 55mph coming to a complete stop. Come to find out there was a recall for the break booster (p14) indicating that corrosion may occur and water could be ingested. Chrysler put a shield (band aid) to prevent corrosion. This recall was performed and marked complete on my vehicle. One year and 7 months later my brake booster fails and the ever so helpful and friendly(that was sarcasm because they were horrible) associates at my local chrysler dealership did a diagnosis, determining that corrosion was not cause of my break booster failing. So now i have my personal mechanic replace the part. The part ordeed did not fit. Also, the master cylinder is leaking. So now i need both parts, which will cost me in the upper area of $290, nor including tax. This is an obvious issue with the brake booster part. The whole part is deffective for the make, modle and year. Chrysler is simply needs to replace the whole part. Not put a shield(band aid) it hoping it will hold. I am not the only customer out there who is experiencing this same issue.
The vehicle was traveling at approximately 40 mph on a traditional two lane country road. As i approached a left handed turn, i pressed the break pedal and instantaneously lost power steering and power breaks. The vehicle became difficult to control and drove off the road into a small grass field. After coming to a stop, i looked at the dash and realized the tachometer showed 0 rpm indicating the engine had stalled. At first, i was unable to restart the vehicle because the shifter was still in drive. The vehicle restarted with no hesitation once the shifter was moved to park. The p54 recall has previously been completed. Fca has been informed and the vehicle was inspected by a jeep dealer. The recall for v62 is still in development and the vehicle has since received the temporary interim repair. I have decided to park the vehicle until fca can reassure the vehicle is safe to drive.
Upon slowing down at normal deceleration rates, the brakes lost power allowing car to roll through a stop sign.the issue is intermittent and does not exhibit any observable pattern (outside temperature, etc).the dealer first said it was the rotors glazing, but the issue continued after the dealership turned them and the frequency has not reduced.the second visit found no issues after it was again reported.a third party resource indicated that it could be the master cylinder gasket/seal.since this issue does not occur regularly and has not been "observed" by the dealership, the dealership will not replace the part.since it does happen at a rate of only 1-2 times per week, it is tough to compensate for and/or predict when it will occur causing lack of confidence.other notes are that abs does not kick in during the loss of power and the pedal is pushed in as far as possible with the car still moving forward between 5-10mph only decelerating slightly.
2011 jeep grand cherokee.consumer writes in regards to brake booster recall notice.the consumer was informed, she was #25 on a list, as the parts were not available. The consumer finally received a call from the dealer, to have the recall taken care of. However, the dealer stated they tested the brake booster and there was nothing wrong. They installed a protective booster shield, instead. The consumer stated last winter, she experienced resistance and heard a slight noise when braking. Updated 08/20/14
Hi,i am writing to you today because my family and i had a couple near miss situations in regards to my braking system on my 2011 jeep grand cherokee. There was a audible heavy air leak from the broken vacuum seal going to the brake booster. With no power brakes i was on the verge of rear-ending vehicles and even worse pedestrians for a couple days until i could get my car in for servicing. I took my vehicle to a licensed mechanic prior to servicing and he told me of a very recent recall that was just getting initiated by chrysler in hopes of avoiding this exact situation. Recall p14. When i brought my suv in to get it serviced they said there was no recall assigned on behave of my specific vin number even though they did agree this recall fits exactly to what my deficiency is.i am getting it repaired as we speak because i do not want to take a chance or fool around with anything as vital as my braking system. They are replacing the entire booster and vacuum seal. If you would be so kind to inform me as to why this recall is not specific to my vin and 2011 grand cherokee as a faulty braking booster and seal is in no way supposed to fail in 3 years i would appreciate it. I am at the moment on hook for a bill that's 700 dollars plus from haley dodge jeep chrysler in white rock bc.i have contacted chrysler's customer service in regards to this matter over a week ago but have not heard back.look forward to hearing from you, thank you for your time![xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
2011 jeep grand cherokee. Recall sent for vehicle regarding brake booster. *tathe consumer received the recall six months ago, and the parts are still not available.
Received safety recall notice for brake booster on jeep grand cherokee's in late may. Dealers near me still do not have parts to perform recall service. First called dealer in late may and again july 7 and they still said they are waiting for parts from chrysler. Recall notice releases should have all parts available to perform recalls especially in case of potential brake failures due to malfunctions yet i can't get the issue corrected due to no parts available.
The contact owns a 2011 jeep grand cherokee. The contact stated that the vehicle was stopping poorly. The vehicle was taken to a dealer. The technician diagnosed that the brake booster needed to be replaced. The contact received a notification for recall nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic). However, the part to do the repair was unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The failure had not been repaired. The failure mileage was 67,000.
The contact owns a 2011 jeep grand cherokee. The contact received notifications for nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic), nhtsa campaign number: 14v530000 (electrical system), and nhtsa campaign number: 14v391000 (electrical system). However, the parts needed to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The contact had not experienced a failure.
Hello nhtsa team, i am writing to you to ask that additional vin numbers be included in an existing recall.the existing recall is p60 / nhtsa 14v-634 for alternator failure.our family has two 2011 grand jeep cherokees and the alternators have failed in both of these vehicles prematurely.can you please include vin [xxx] into the recall.the alternator in both of our 2011 grand jeep cherokees, the 160 amp unit will suddenly begin making a very loud whining sound that can be heard loudly from within the cabin of the vehicle and within the engine bay.when the failure on the alternator occurs it is very sudden, one day it is working properly the very next day it is not working properly.we have invested a lot of time in discussion already with the fca department at chrysler.fca at chrysler is indicating to us that our vehicles have all of the matching "specifications" to meet the criteria within the existing recall but our vin numbers are not included, therefore they cannot cover the repair.the fca continually tells us that they are not sure why our vehicles are not included as all of the specifications on their end appear to be identical to the specifications outlined in the recall for the failed alternator. The issue when it occurs is very rapid, we drive the vehicle one day, no issue, and then the very next day when we start the vehicle immediately there is the tell-tail loud whining sound stemming from the alternator and the noise increases in decibels as the rpm increase.please include vin [xxx] in the existing recall.thank you very much.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The contact owns a 2011 jeep grand cherokee. The contact received a recall notice for nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact was informed that the part needed for the recall repair was on back order. The contact had not experienced a failure.
When the jeep grand cherokee vehicle is exiting the freeway or when coasting with no pressure on the accelerator, the vehicle stalls. Engine power is lost, power steering is lost, and power braking is lost leading to a significant inability to control the vehicle. The vehicle is unable to restart until it comes to a complete stop in the roadway and is put into park. This issue has occurred on four separate occasions before chrysler even issued a recall. Chrysler has now notified me by mail of a recall for the fuel relay which could cause a stall and crash and has recommended i take the car to a dealer for repair. After taking the car to the dealer, the dealer has stated that no problem can be found and they cannot recreate the issue. The jeep dealer has no evidence showing them that the problem is occurring as a result of the fuel relay even with the recall in effect. The dealer has advised me to pick up the car and wait until parts are available to fix the recalled part. This means they have advised me to drive the car with this potentially fatal flaw. This is as of november 18th, 2014. Chrysler's recall department has advised by phone i drive the car to another jeep dealership to see if another service department can diagnose the issue. This recommendation puts myself and the public at risk of serious injury or death. There has been no temporary repair suggested or a date when a permanent fuel relay replacement part will be available. No alternative transportation has been provided or offered. I am without a means of transportation while my vehicles is not functioning due to safety reasons.
The contact owns a 2011 jeep grand cherokee. The contact received a notification for nhtsa campaign id number 14v154000 (service brakes, service brakes, hydraulic) and stated that the part needed to perform the repair was unavailable. The dealer was unable to provide an expected date for the remedy part to become available. The manufacturer was notified of the problem. The contact had not experienced a failure.!....updated 07/31/14
The contact owns a 2011 jeep grand chreokee. The contact received notification of nhtsa campaign number:14v154000 (service brakes , service brakes, hydraulic). The part to do the repair was unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The vin number is unavailable.
I have taken this vehicle to two jeep dealerships in my area...chrysler does not have the parts to repair the corroding brake booster that we have received recall notices about..can you not force the company to prioritize these protective brake booster shields..it has been a month and neither dealership (sport dunst or westmark) have these parts!
Purchased 5/19.reported engine stall while driving to nhtsa.took vehicle to dealer for brake recall.tech said air in brake lines may have caused problem.did not stall for a month and assumed solved. Started again in august.very dangerous vehicle. Stalls when slowing for right hand turns and left turns crossing traffic which almost got me into a crash on a highway.others have reported same issue and no response from manufacturer.cannot take passengers as this is a pending disaster and is unsafe
2011 jeep grand cherokee. Consumer writes in regards to a notice for a brake booster recall. *tgwthe consumer has been waiting almost two months for the brake booster recall, to be rectified. The dealer informed him, the parts were not available. The consumer referenced recall numbers 14v154000 and 14v391000.
Noticed a hissing sound coming from the brake pedal area during the recent cold weather.then the brakes would not stop the jgc well during heavy brake pedal depression.my mechanic determined it was a bad power booster and said they were on national backorder at all the local dealers.seems many jeep and durango owners are having similar issues.a dangerous problem that jeep needs to address.
The contact owns a 2011 jeep grand cherokee. The contact received a notification for recall nhtsa campaign id number: 14v154000 (service brakes, service brakes, hydraulic), nhtsa campaign id number: 14v391000 (electrical system), and nhtsa campaign id number: 14v530000 (electrical system) and stated that the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was notified of the issue. The contact had not experienced a failure.
On september 7th 2017 while driving back from jfk airport my car lost braking power, when i pressed the brakes the brakes touched the floor but the car would still keep moving. It almost caused me to hit multiple cars thanks to god i was in the left lane and went over a curb and grass and into a service plaza on belt parkway. This was very frightening, we could have rear ended the car in front of us going 55-60 mph. We got so sacred we were all shaking, we could have been killed or killed someone else. This is a serious issues. When i hit the brakes now the car slows down but does not come to a stop if you are moving fast. I called chrysler and they said there was a recall on brake booster which caused similar issue but according to them my cars vin number is not under this recall. The car has less than 63000 miles on it and this is unbelievable. I hope this will help someone from getting seriously injured.
The contact owns a 2011 jeep grand cherokee 4x4.the contact received a recall notice for nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic).the vehicle could not be repaired because the part was unavailable.the manufacturer was notified.the contact had not experienced a failure.
2011 jeep grand cherokee.consumer writes in regards to corrosion and brake failure recall problems.the consumer was informed, the part was not available, and she was placed on a waiting list.
Vehicle was traveling down the freeway at a constant speed of 70mph with foot on the throttle pedal.traffic from an on-ramp forced a quick/sudden stop (quick transition from throttle pedal to brake pedal).the brake pedal was completely frozen and would not depress for an extended period of time (vehicle would not decelerate).forced driver to swerve off the freeway, and nearly crashed.non-emergency (quick throttle to brake transition) braking is still functional.the situation was able to be recreated by both the driver and the service tech at the local dealership.dealership confirmed that the issue is present on four other vehicles (one 2011, one 2012, and two 2013's) on their sales lot, as well as the vehicle in question.dealership confirmed this has nothing to due with recall p05 (similar scenario).dealership submitted a case to fca.fca had them replace vacuum lines, another brake booster, and the vacuum pump.the issue was still present.fca told them they could, at the expense of the consumer, try to splice some vacuum lines and see if the issue goes away.at the advice of the dealership, customer denied "troubleshooting" on their vehicle.fca told dealer this issue has nothing to do with the p14 recall that was replaced a week prior (replaced twice) on the same vehicle (brake booster), and is not covered under that recall.dealership is now giving the vehicle back to the customer with this condition still present.
The contact owns a 2011 jeep grand cherokee. The contact received a notification for nhtsa campaign id number: 14v154000 (service brakes and service brakes, hydraulic), nhtsa campaign id number: 14v391000 (electrical system), and nhtsa campaign id number: 14v530000 (fuel propulsion system). However, the parts needed for each repair were not available. The dealer was unable to provide a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. The contact did not experience a failure.
Unable to get parts at dealer. Key auto mart in molinei have contacted them many times and they state they can't get the parts.i have recall notices for a fuel relay pump and brake booster.
The contact owns a 2011 jeep grand cherokee. The contact stated that while traveling approximately 70 mph attempting to slow down, the brakes failed to stop the vehicle. The brake pedal went to the floor and the contact applied force to the brake pedal as the vehicle coasted to a stop. The vehicle was taken to an authorized dealer and the contact requested that the vehicle be inspected by an inspector from the manufacturer. The inspector was not able to replicate or diagnose the failure. The contact was not notified but the dealer indicated that the contact was included in recall nhtsa campaign number: 14v154000 (service brakes and service brakes, hydraulic). The vehicle was not repaired. The manufacturer was notified of the failure. The vin was not available. The approximate failure mileage was 46,000.
The contact owns a 2011 jeep grand cherokee. The contact received a notification for recall nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic). However, the part to do the repair was unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Every 3 months apart or so my vehicle has lost power on the engine causing it to shut down on me when i make a hard left turn while applying my brakes. The first time that it happened it was on the freeway on my way to work out of nowhere my wheel hot hard and when i was pressing my accelerator it was not working. , the second time it happened when i was making a left turn and the same thing happened to me i had to get on top of the side walk because i couldn't steer it enough to make my turn. And my third time happened this morning while i was going under the bridgeluckily for me no one was behind me but this problem is a situation ready to go wrong. Out of all these times i have been alone in the vehicle going on my way to work in the morning. Its always a scary experience for me. I do not feel safe driving the car. No codes no nothing. The steering wheel gets all hard that i can barely turn it to get on my right lane so i can put my car in park and restart it , from there it starts working fine like if nothing happened.
The contact owns a 2011 jeep grand cherokee. While driving 30 mph and attempting to stop, the brake pedal stuck to the floorboard. The driver managed to engage the brake pedal until the vehicle came to a stop. The vehicle was towed to the dealer for diagnostic testing. The vehicle was repaired per nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic), but the dealer stated that the booster was performing normally and all the vehicle required was the shield. The repair did not correct the failure. The failure mileage was 30,000.
There is p14 recall on model year 2011-2014 chrysler, jeep and dodge vehicles.they are claiming my car which a 2011 jeep gc is not under this recall.couple of months ago they installed a protective brake booster shield, when they actually should have replaced at the local dealership. I have brand new brakes and brake pads, the brake booster is simply leaking due to premature corrosion. Few days ago we almost crashed with our newborn daughter at 40 miles an hour because the brake booster was not working. We heard the air escaping when pressing the brake, but the vehicle did not stop. Chrysler needs to take responsibility and replace the brake boosters on these jeep grand cherokees.
I'd like to register a formal complaint "for the record". Regarding chrysler group's recall #s p14, p36 and p54 for the 2011 jeep grand cherokee 4x4 ... Parts are still not available (since may 2014 for the power brake booster!) this is totally unacceptable. Individually, the harbinger of these three (3) recalls could result in; (a) power-assisted braking failure, (b) a vehicle interior electrical fire and, (c) intermittent / unexpected engine shutdown. I contacted the chrysler group recall assistance center today @ 1-800-853-1403 and spoke with "[xxx]" ... Received a pretty lame "bs" explanation about parts availability on all three (3) recalls and the method in which they are allocated to their dealerships. She could not commit as to when, if ever, my dealership would receive the required parts to remedy the outstanding recalls on my vehicle. My local dealership is a smaller, rural "mom & pop" store, so the question that begs to be asked is will i ever see these parts installed before there's a recall-related incident with my wife's vehicle? the recall "system" is apparently broken, as chrysler group is not diligently fulfilling their safety obligations and nobody from nhtsa is apparently doing anything about enforcing it, quite disconcerting and unacceptable! as of today's registered complaint(s), kindly consider nhtsa and chrysler group as officially put on notice of my complaint and of my dire concern for this particular situation. Note that the problem is not with my local dealership, as they've been trying to acquire the necessary parts on my behalf from chrysler group. Please follow-up chrysler group without further delay and report your findings to me.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
When driving the engine will turn off with no warning. Since december until now, it has done this a total of 6 times.3 of the times either merging onto the freeway or getting off of the freeway.scares me so much. I have been lucky enough to not have anyone crash from the behind. My steering wheel locks, and the brakes become very hard to push down on.its hard to move out of the way of traffic.
The contact owns a 2011 jeep grand cherokee. The contact received a notification of nhtsa campaign id number: 14v154000 (service brakes and service brakes, hydraulic) and stated that the parts were not available. The dealer indicated that the contact was number eighty on the list and only five parts had been sent to the dealer per week. The manufacturer was also contacted and could not provide an estimated date for when the vehicle would receive the recall repairs. The contact had not experienced a failure.
The contact owns a 2011 jeep grand cherokee. The contact stated that in colder weather, the brakes would freeze and extreme force was required in order to operate the brakes. The contact received a notification for recall nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic). However, the part needed was unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was unknown.
The contact owns a 2011 jeep grand cherokee. The contact stated there was a recall associated withnhtsa campaign id number 14v154000 (service brakes , service brakes, hydraulic)and the part needed was not available to perform the repair. The manufacturer was not notified of the problem. The contact had not experienced a failure.
The contact owns a 2011 jeep grand cherokee. The contact stated that while driving at 20 mph, the brake pedal was depressed but failed to respond. The vehicle was taken to the dealer where it was diagnosed that the brakes failed and the transmission fluid needed to be replaced. The vehicle was not repaired. The contact received notification of nhtsa campaign numbers: 14v154000 (service brakes, service brakes, hydraulic), 14v391000 (electrical system), and 14v530000 (electrical system) however, stated that the parts needed for the repairs were not available.the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the failure. The failure mileage was 90,000. Parts distribution disconnect.
The contact owns a 2011 jeep grand cherokee. The contact stated that after the vehicle was started, the abs and check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the brake booster failed and needed to be replaced. The vehicle was not repaired. The contact mentioned that the vehicle was previously serviced under nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic). The manufacturer was not notified. The vehicle failure mileage was 51,033.
The vehicles stopping power is reduced at times.sometimes the brakes work fine, but sometimes i put my foot on the brake and it will not stop all the way.the stopping power is greatly reduced at times and i think there is something causing the problem with braking by what the manufacturer has done as my brake pads are fine and have plenty of life.
The contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign id number:14v154000 (service brakes and service brakes hydraulic) and stated that the parts were not available. The manufacturer was contacted. The contact did not experience a failure.
We received brake booster recall notice (p14/nhtsa 14v-154) back in july 2014. We immediately called dealer. They said they would order the part. Now 6 months have passed. Dealer reports that "they are working on customers who responded in june, 2014 and will get to us as chrysler releases more parts."six months seems like an unreasonably long time to wait for recall parts.
Ok when i went to work thursday @ 3:30 am i had no brake issueswhen i left work @ 3pm i back out of parking spot & proceeded to street as i approached the stop lighti press brake pedal to stop & it was unusually hard i press harder & my jeep didn't want to stop it was a slow stopi proceed to the next stop the pedal was soft then i stopped in a shorter distance as i proceeded home a short distance from work i traveled real slow with short following distance then i noticed aair leak hissing sound every time i pressed on the brake pedali called jack phealen dodgeto set up a appointment to bring it i expand to the service writer the problem i was having he told me sounds like it's your brake booster or master cylinderhe knew right away i told me to get it in also advise me the brakes can fail & i won't be able to stop @ anytime. So friday after work i got a tow truck toit there he told me they will look @ it first thing sat. Am i called sat. After noon he told me they haven't looked @ it yet it will be looked @ by the end of the day i will call you. I got no call back from him sati went on line found outpeople with same vehicle & yr. Have same problemthe brake boosteri get the feeling i am going to get ran around by jeep like the other 1000s of people are trying to get it fix& the wait also will be a problemi hope you can help me get this brake safety issue resolve for me.thank you. [xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The contact owns a 2011 jeep grand cherokee. The contact received a notification for nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic). The contact stated that the part needed to remedy the vehicle was unavailable. The manufacturer was made aware of the issue. The vin was unavailable. The contact had not experienced a failure.
The contact owns a 2011 jeep grand cherokee.the contact stated that while driving approximately 20 mph and attempting to stop the vehicle, the brakes malfunctioned. The contact was informed by an independent mechanic that the brake boots and pedal was defective. The vehicle was not repaired.the manufacturer was not contacted. The failure mileage was 40,000. The vin was not available.
The contact owns a 2011 jeep grand cherokee. The contact received notification for nhtsa campaign number: 14v154000 (service brakes , service brakes, hydraulic) and stated that the part needed was unavailable to perform the repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
The contact owns a 2011 jeep grand cherokee. The contact stated that the vehicle was repaired for nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic), but the failure recurred. The contact stated that the brake light illuminated randomly. Upon applying the brake pedal, the vehicle veered to the right which caused the suspension to be unstable. In addition, the vent control failed to work for the heater and air conditioner. The vehicle was taken to the dealer for various repairs, but the contact continued to experience the unstable suspension. The vehicle was not repaired. The manufacturer was notified of the failure and provided no remedy. The approximate failure mileage was 19,500.
The contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign number: 14v391000 (lighting, electrical system) and nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic) however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not notified of the delay. The contact had not experienced a failure.
Received recall for brake booster. Dealer claims they are only receiving one replacement part every two weeks and i'm number 42 on the list. At this rate my recall will not be resolved for another 84 weeks. It has already been 5 weeks since the part was ordered.
The contact owns a 2011 jeep grand cherokee. The contact received a notification for nhtsa campaign id number: 14v154000 (service brakes , service brakes, hydraulic) and stated that the part needed was unavailableto perform the repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
We received 3 recall notices related to the brake booster, the totally integrated power module, and a short in the visor lamp.we called our local dealership and each time we called, they told us they did not have the parts and they would call when they did receive them.they still have not called and the first recall notice was issued more than 6 months ago.
The contact owns a 2011 jeep grand cherokee. The contact stated that while driving approximately 40 mph, the brake pedal was depressed but the vehicle failed to respond. The vehicle was taken to the dealer who diagnosed that brake booster needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 60,000.
Received a recall on the brakes. Took the truck into golling jeep in bloomfield hills mi on 8-7-14. Was called back to let me know it was also a bad brake booster. It is now 9-15-14 over 5 weeks later and the truck is still not fixed. I'm told they don't have the parts and they have no idea when they will be in. This is affecting my ability to do my job due to lack of a comparable vehicle and in turn causing me stress.
The contact owns a 2011 jeep grand cherokee. The contact stated nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic) had surpassed the reasonable amount of time for repair. The dealer stated that the part would not be available at least 3 months because the manufacturer was only issuing one service part per week and the contact was 15 on a waiting list. The manufacturer confirmed the information provided by the dealer.the vehicle was not repaired.the contact had not experienced the failure described in the recall. The vin was not available.
The contact owns a 2011 jeep grand cherokee. The contact received a notification for recall nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic) and nhtsa campaign number: 14v391000 (electrical). However, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The vin was unavailable. The contact had not experienced a failure.
The contact owns a 2011 jeep grand cherokee. The vehicle was included in nhtsa campaign numbers: 14v391000 and 14v154000 (service brakes , service brakes, hydraulic). Nhtsa campaign number: 14v530000 (fuel system). The contact was told by the local dealer that the parts were not available for the recall repair. The contact wa concerned that the safety issues were not being repaired in a timely manner the manufacturer was not contacted. The contact had not experienced a failure.
The contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign number: 19v813000 (electrical system). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. While driving and attempting to turn the vehicle to the left, the steering wheel became difficult to turn. In addition, the contact needed to depress the brake pedal with excessive force. The contact placed the vehicle in park and turned off the ignition. When the vehicle was restarted, it resumed normal operation. The failure occurred a total of five times with one of the failures occurring when making a right turn instead. The contact called orr chrysler dodge jeep (located at 900 truman baker dr, searcy, ar 72143, 501-279-3311) where it was determined that because there was no check engine warning indicator illuminated, they would not be able to diagnose the failure. The manufacturer was made aware of the failure and provide case number: 57815893. The contact was informed to have the dealer diagnose the vehicle. The approximate failure mileage was 100,167.
The contact owns a 2011 jeep grand cherokee. The contact received a recall notification for nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic); however, the part needed for the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
About 2 weeks after replacement of all four rotors and brake pads i applied brakes while travelling 30 mph on dry road as the car in front of me was waiting to turn left. My car took a much longer time and distance to stop than usual. I should have stopped 10 to 15 feet behind the car but did not stop until about a foot from the car in front of me. I heard a hissing noise from the area near brake pedal. I brought the car back to my mechanic who said the brake power booster needed replacement. He said this is a very unusual thing to occur and suggested that i contact jeep to see if it was part of a recall. I contacted the jeep dealer i purchased it from ( certified pre-owned ) and was told that recall # p14 was performed in oct. 2014 to place a shield near the power booster to prevent water infiltration to avoid corrosion. I was told that a new power booster would not be covered by warranty.it is my belief that since a recall was initiated to prevent corrosion of the brake power booster but the vehicle was driven for 3 years prior to the shield being installed that the corrosion caused by water infiltration had already began and the brake power booster itself should be part of the recall. Simply placing a shield after the corrosion process started defies common sense and is a safety hazard.i do understand that the brake power booster was tested at the time the shield was installed, however corrosion (rust ) is an ongoing process. I think the proper and safe way to correct the problem is to replace the power booster as part of the recall in addition to the the placement of the shield.
The contact owns a 2011 jeep grand cherokee. While the driver attempted to reverse the vehicle, the brakes did not hold and the vehicle crashed into a light pole. There were no warning indicators illuminated. There were no injuries and a police report was filed. The vehicle was towed to the dealer where it was diagnosed that the brake booster, which was remedied per an unknown recall approximately a year and a half ago, failed. The manufacturer was made aware of the failure and instructed the dealer not to do anything until the manufacturer's adjustor investigated the failure. The failure was not remedied. The failure mileage was approximately 90,000.
The contact owns a 2011 jeep grand cherokee. The contact received a notification for nhtsa campaign id number: 14v530000 (fuel propulsion system), nhtsa campaign id number: 14v391000 (electrical system), nhtsa campaign id number: 14v154000 service brakes, service brakes, hydraulic). However, the parts needed were not available. The dealer was unable to provide a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. The contact did not experience a failure.
I purchased the above listed vehicle in april 2013, had to bring it back for an issue with the brakes. I had little to no pedal, brought the vehicle into the dealer waited approximately two weeks and the vehicle was returned to me.service writer stated that being the truck was on the lot for a while, the brakes got warped.was told that the brakes were changed.i left with the vehicle that had a little more pedal since i brought it into service.on or about the first week of feb. 2014 i experienced my brake pedal was hard as a rock and i was unable to stop the vehicle.brought my vehicle into service explained to them what was going on and they said it was the brake boosters. I get into my vehicle a few days later and once again i was not able to stop the vehicle, this time i almost was involved in an accident.i drove the vehicle almost 10 miles at 20 mph to the dealership and demanded they fix the brakes.the service manager came out got into my vehicle drove it down the street while i was the vehicle,the vehicle was there for almost five weeks, i finally received a call on april 10, 2014 that my vehicle was ready.i get into the vehicle i press on the brake pedal and the pedal goes right to the floor.i was advised by the service writer that i needed rear brakes and that is why its doing that.the cost for rear brakes was about 500.00, i declined and told the service writer i had my brakes done several months ago and they should not be in need of repair.he looked into the system and told me only my front brakes were repaired, they just surfaced the rotors and put the same pads back on.i went to the show room asked for a 2011 grand cherokee brought it to the service department and showed them a vehicle with 6000 more miles than mine and two millimeters less pad than mine and the brake pedal was full.
My 2011 jeep grand cherokee brake booster failed. I am getting a "hissing" noise from the booster and my braking power has been reduced. The issue started during a real cold snap in the northeast... Not sure if the defect is related to this cold weather or not. After calling my dealership, it appears that the boosters are on backorder from an overwhelming need to have this part replaced. It seems that a lot of other people have had this problem during this cold winter.
As i was driving down a busy highway traffic in front of me was stopping, so i hit the brakes to stop only to realize that i had no brakes and i was unable to stop. So in panic mode i swerved over 3 lanes of traffic to avoid hitting the cars in front of me, finally my jeep stopped before hitting the car in front of me. Took my jeep to the dealership took them over a week to get back to me telling me what was wrong, the brake booster needed to be replaced. I still have not received my truck back since i took it to the stop in august 29, 20214.
Took my jeep to autonation in littleton co. For brake booster recall. Not sure what if anything was done to correct the problem. I continue to have difficulty stopping and can hear a hissing noise when the brakes are applied. I am concerned about the commitment from this jeep dealer to repair the problem. I plan on taking alternative options for repair. But wanted to file a formal complaint. This is a very dangerous issue and one that could cause serious harm to me or someone else.
The contact owns a 2011 jeep grand cherokee. The contact stated excessive force was required when applying the service brakes. The contact stated that recall nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic) had exceeded the reasonable amount of time for repair. The dealer stated the part was not available for repair. The manufacturer was left a message in regards to the delay. The vehicle was not repaired. The failure mileage was 56,000.
Filing a complaint because jeep/chrysler has failed to remedy a recall situation in a timely manner. Received notice may 2014 on need to recall brake booster, have attempted to schedule repair since then but told there is a nationwide parts shortage and am on a waiting list. Was told this won't be an issue until freezing weather, but live in northern midwest and freezing weather is now - still no promise the parts will be in anytime soon.
Unable to stop/longer than normal stopping distance in panic stop situation- brake pedal is hard and unable to engage abs. Occurs only in cold ambient temps ( below 20 degrees) first panic stop after driving at freeway or highway speeds.
The contact owns a 2011 jeep grand cherokee. The contact indicated that the key failed to turn in the ignition and prevented the vehicle from starting. The dealer was notified of the failure. After inspecting the vehicle, the technician diagnosed that the fuel pump and brake booster needed to be replaced. However, the parts were not available in order to repair the vehicle under nhtsa campaign number: 14v530000 (fuel system) and nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic). The dealer would not release the vehicle back to the contact until the manufacturer provided a remedy to repair both recalls due to the potential safety issue. The vehicle was not repaired. The approximate failure mileage was 75,000.
The contact owns a 2011 jeep grand cherokee. While depressing the brake pedal, the vehicle hesitated to come to a complete stop. The failure recurred multiple times. The vehicle was taken to a mechanic and fluid was placed in the front differential, but the failure persisted. The contact received a notification of nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic) however the part was not available to perform the repair. The manufacturer was not notified of the failure. The approximate failure mileage was 87,000.
The contact owns a 2011 jeep grand cherokee. The contact received a notification for recall nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic). However, the part to do the repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
We received a recall for the brake booster. So we made an appointment in july and took itin to ferrario car sales in wysox pa. They told us they would call us in a month or two to get it fixed. In early october, i personally went to ferrario and asked about the recall. They told me they were still waiting on parts,indefinitely. I also asked them about the sun visor recall and was told they needed to see it but it would be the same result. Now we have received a recall notice on the fuel pump relay. But why have these recalls if the dealerships will not fix your vehicles. I have received three different recall notices and two about the fuel pump relay. I have tried to have the recalled parts fixed onmy vehicle and have yet to be successful in getting the dealership to repair a single recalled item.
The contact owns a 2011 jeep grand cherokee. The contact received recall notifications for nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic) and nhtsa campaign number: 14v391000 (electrical system). The parts needed to repair the vehicle were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure.
The contact owns a 2011 jeep grand cherokee. While driving approximately 40 mph, the vehicle stalled and the ability to steer and brake seized. The contact had to maneuver to the side of the road. The contact restarted the vehicle and drove to the dealer. The technician diagnosed that the power control module shorted all the spark plugs and the software needed to be updated. The failure occurred twice. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 63,000.
The contact owns a 2011 jeep grand cherokee. The contact stated that the brake pedal failed to respond. The vehicle was taken to a dealer where it was diagnosed that the brake booster needed to be replaced. The contact referenced nhtsa campaign number: 14v154000 (service brakes , service brakes, hydraulic) but the dealer stated that the part for the recall repair was not available. The failure mileage was 60,000.
The contact owns a 2011 jeep grand cherokee 4x4. The contact stated that the brake warning lights illuminated. The vehicle was taken to the manufacture for a diagnostic test. The mechanic stated that there was air leaking by the brake booster and causing the malfunction of the brakes. As a result, the entire brake assembly would need to be repaired. The manufacturer was not made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 43,000. The current failure mileage was 44,000. The vin was not available.
On 05/06/14 vehicle brake pedal went all the way to the floor and the vehicle would not stop at an intersection.the vehicle rolled through two stop signs with an infant in the vehicle nearly causing two separate accidents.brakes did not function at all even after brake pedal was pumped.while driving to the dealership a collision occurred with a white tail deer due to brake pedal being depressed all the way to the floor and no slowing of vehicle.at the dealership, they discovered an internal failure of the brake booster.chrysler would not provide reimbursement after multiple phone calls and vehicle having only 55kmi.on 8/19/14 chrysler still has not refunded costs associated with brake booster recall p14 / nhtsa 14v-154 for 2011 through 2014 model year dodge durango and jeep grand cherokee vehicles, which was sent in may 2014.recall notice states reimbursement within 60 days.
Brake booster issue with 2011 jeep grand cherokee.i recently purchased a used grand cherokee from a dealership.i have noticed that the brake pedal is extremely stiff and it is very difficult toengage the brake at times.this is not a consistent issue.brakes will behave normally and then pedal will become very stiff the next time the brake is depressed.my mechanic examined the vehicle and informed me of the recall and stated that the vehicle is not safe to drive at this point.the dealership that the car was purchased from and chrysler both state that this vehicle is not recalled despite the fact that it has the recalled defect.
While driving, i lost total use of my brakes.my car veered off the road and i was unable to maintain control of my vehicle.the loss of the brakes was sudden and totally unexpected, leaving me in an unsafe situation.when i was able to get my vehicle to the jeep dealer to be fixed, i was informed there were no jeep grand cherokee brake boosters available through any suppliers in the united states.i am concerned that the problem i experienced, along with the lack of available parts after the fact, means that this issue may be occurring frequently and is putting individuals in danger.
The contact owns a 2011 jeep grand cherokee. The contact received a notification for nhtsa campaign number: 14v530000 (fuel system), nhtsa campaign number: 14v391000 (exterior lighting, electrical system) and nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic). However, the parts needed were unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2011 jeep grand cherokee. While driving 15 mph, the brake pedal was depressed but the brakes failed to completely stop the vehicle. The contact had to depress the brake pedal with full force in order to stop the vehicle. There were no warning lights illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the brake booster failed and needed to be replaced. The vehicle was not repaired. The contact recieved notification of nhtsa campaign number: 14v154000 (service brakes, hydraulic). The manufacturer was notified of the failure. The failure mileage was approximately 110,000.
The contact owns a 2011 jeep grand cherokee. The contact received a recall notice for nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic); however, the part needed for the repair was unavailable. The manufacturer was not notified. The contact had not experienced a failure.
Brakes are not properly working.
I received a recall notice for my jeep grand cherokee pertaining to the brakes,i notified the dealer dutchess 2285/2291 south rd poughkeepsie ny 12601 and they have been giving me the run around.
The contact owns a 2011 jeep grand cherokee. The contact received a notification of nhtsa campaign id number: 14v154000 (service brake , service brakes, hydraulic) and stated that the part needed to service the vehicle under the recall was unavailable to perform the repair. Thecontact had not experienced a failure.
The contact owns a 2011 jeep grand cherokee. The contact received notices for nhtsa campaign number: 14v154000 (service brakes) in june of 2014, nhtsa campaign number: 14v391000 (electrical system) in july of 2014, and nhtsa campaign number: 14v530000 (electrical system). After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to remedy multiple recalls were still not available and no estimated time for receiving the parts could be provided. The contact had not experienced a failure.
The contact owns a 2011 jeep grand cherokee. The contact stated that while driving at various speeds, the vehicle stalled without warning. The contact also stated that there was an abnormal odor in the cabin of the vehicle. The contact stated that there was also smoke coming from the passenger's side front wheel as well as the driver's side rear wheel. The contact stated that the brake caliper ceased. The check engine warning light, and ecm and pcm warning lights were illuminated. The vehicle was taken to an independent mechanic where unknown repairs were performed. An unknown dealer was informed of the failure. The manufacturer was not made aware of the failure. The approximate failure mileage was 82,037.
The contact owns a 2011 jeep cherokee. The contact receivednotification for nhtsa campaign id number: 14v154000 (servicebrakes and service brakes, hydraulic) and stated that the parts were not available in order to have the recall repairs performed. The dealer was not able to provide a specific date when the parts would become available. The manufacturer was also contacted and could not provide an estimated date for when the vehicle would receive the recall repairs. The contact had not experienced a failure.
Brake failure in cold weather due to defective power brake booster.
The contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign number: 14v154000 (service brakes, hydraulic) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2011 jeep grand cherokee. While driving 10 mph, the brakes failed. When the brake pedal was fully applied, the brakes failed to stop the vehicle in a reasonable amount of time. The vehicle was not diagnosed or repaired. The contact received a recall notification for nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic). The dealer could not repair the vehicle for two months because the parts were not available. The manufacturer was notified. The approximate failure mileage was 32,000. Updated 11/20/14updated 5/6/2015
I was driving through louisville, ky on feb. 10, 2014 and had to take a detour; exited onto the off ramp of storey ave. I attempted to apply the brakes and they did not function. Couldn't yield to oncoming traffic and was forced to merge. I nearly got into an accident. I attempted to apply the brakes again for the stop light on spring st. I was unable to stop. I had to proceed through the intersection, nearing another accident. I pumped the brakes and nothing, nearing another accident.i tried to apply the emergency brake and nothing. I coasted and was forced to threw my car into park in the worst part of louisville. The area was so dangerous, a police officer had to sit with me. I contacted chrysler's off-road; was told it would take 4 hrs for a tow truck. I called a different towing company. After 2 1/2 hrs. It was towed to a dealership. My family was inconvenienced since they had to drive a total of 4 hrs. To come pick me up. I've had no transportation for 3 weeks. I called the dealership numerous times asking when my vehicle would be ready. On feb.19, they said the brake booster is on back order and no eta. I called my local jeep dealership for the part. A man who told at least 650 orders are placed for this part and chrysler is not manufacturing it. That means no car for the unforeseeable future. I purchased this vehicle in dec.of 2013 & 30 days after driving it i'm left stranded and inconvenienced. I have paid with pain, suffering and time. I have done research and found that a lot of other people are in the same situation and chrysler is not helping nor offering any assistance. Jeep forum, nhtsa, and the attorney general has been notified. I'm contacting the major news channels with the issue. Chrysler will wait for a consumer to die, a wrongful death lawsuit and/or a class action claim be filed before they take ownership and recall there product.
Hello,i have been calling my dealership for two months in order to rectify the brake booster issue (safety recall p14/nhtsa 14v-154) and they still do not have the replacement part or know when to expect them. This is unacceptable. Updated 5/7/2015
The engine seemed to lose power and the power steering and breaks lost power as well. Was merging from the highway on to a main street in a city. The vehicle was nearly inoperable but i was able to stop it and restart it. But the brakes and steering were locked.
As i was driving less than a mile to work on a very cold new jersey morning my brakes felt unusually hard and high.as i pulled into the school parking lot, where i work, i stepped on the brakes to slow down on the decline of the road and they would not go down, they went down only about a centimeter or two, and i just kept pressing them. Again they felt extremely hard and high.there was a school bus full of children in front of me and i just prayed i would not rear end them.thank god i was only doing 15 mph....if any faster it would have been a nightmare!!!!!i called my dealer and they said do not drive it, have it towed here.i did have it towed that day and today i was informed i need a brake booster like many other people.they are back ordered and could take 3, yes three weeks because of the huge demand.i believe if i was going any faster than 15 mph lives would have been lost. :(
The contact owns a 2011 jeep grand cherokee. The contact received a recall notification for nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
My wife has had 3 separate encounters where her 2011 jeep grand cherokee overland has randomly powered down, losing capability to operate the vehicle (no brakes/steering) while she was driving the vehicle.the first occasion happened in november of 2013, vehicle was stopped at an intersection and lost power.the vehicle was put into park and re-started with no further issue.we didn't report this incident.the second event happened on april 3, 2014, the vehicle lost power while my wife was driving at approx. 40 mph.again, when the vehicle came to a stop she put it into park and re-started the vehicle.we contacted the local chrysler dealership on april 7 and set up an appointment for april 12.the third event occurred this morning, april 10, 2014.the vehicle speed is difficult to determine but my wife was slowing down to make a left turn on a 50mph road.there were other vehicles in the area that could have caused serious accident, mainly a school bus with children on board.again, the vehicle had to be put into park and restarted.difficult to do on this busy road.i contacted the same dealership and explained to them what had happened.the dealership moved up my april 12 appointment to today.so far, the dealership has been accommodating.they plan to run diagnostics checks to determine cause of power failure.also, there are other electrical issues plaguing this vehicle (power door locks not working, drivers side seat heater not working, key not being detected).this vehicle has approx. 129,000 kms on the odometer and we bought it privately about 6 months ago (approx. 105,000 kms).i felt that i should report this issue given the recent attention to similar issues with general motors (ignition switch).if necessary, i can provide more details.
Takata recall. When my vehicle is in motion arriving at an intersection, and i decrease the speed, the engine shuts down and at the same time the steering wheel is stuck, making it impossible to turn, and the brakes get hard. I have already taken the car 3 times to the jeep shop and they have not been able to fix this problem. Since this problem started 2 months have passed and it has already happened 4 times. The car does not show any errors on the screen or afterwards when they are read. It is very dangerous because it always stays in the middle of the intersection without being able to do anything.
2011 jeep grand cherokee.consumer had to have the vehicle towed to the dealer, to have the brake booster replaced, which was done prior to the recall. The consumer is requesting reimbursement.*klthe dealer found the brake booster had deteriorated.
Purchased 2011 jeep grand cherokee overland used in summer of 2012.3rd jeep and have stayed with jeep because felt they were a safe reliable car.shortly after purchase the car would sound like it was "computing" near the engine--while off and key not near car.told this was normal.alarm started to go off for no reason, day time running light on driver side stopped working (not bulb) and started working a few days later on its own.car no start or hard start several times.check engine lights on and off, key not found, etc.5/19/14 exiting highway at approx. 75 mph (59,000 miles) brakes don't work. Car slows but won't stop.no light illuminated for brake problem.it was petrifying.called dealer in morning and they indicated not warranty and not recall so ordered brake booster from dealer and replaced.was without vehicle for several days. 5/28/14 driving approx. 75 on highway--dash lights flash, car shakes and shudders uncontrollably, screen reads service air suspension system and etc code.exit highway car has no suspension.stop make phone call and restart car and no lights, warnings, and suspension back. Driving 35 mph on busy city street (in front of school) car dash flashes and goes black--a red lightning bolt appears and the car shuts off while driving.no brakes, power steering, hazard lights, suspension, etc.i was terrified!pushed down accelerator and car starts back up (similar to depressing gas peddle on golf cart).took to dealer and they replaced a brake sensor and the suspension worked.said they could not replicate the car shutting off while driving.tipm must be the cause based on 1000s of owners comment.filed complaint with chrysler today.frightened for my safety and the safety of other cars, people, etc.drive over 100 miles per day on highway.can't obtain tipm part. Must use car to work but safety concerns with driving.
I own my car for 3 years now with 23k miles on it, got it as brand new. On feb 24th monday morning i experienced a brake issue, plus hissing noise coming out from under the dashboard. First i thought it needs some time to work around after being on driveway for 2 days(on a weekend) but after driving around and waiting on a red lights that noise didn't go away. Braking is kind of different now, i need to push the pedal harder in order to stop the car but in case of an emergency it will be very difficult. Power brake booster is back-ordered according to a service center rep at the dealer i got my car from. Now need to wait, pay for it and installation. Looks like i'm not the only one with this same issue, why not a recall?
The contact owns a 2011 jeep grand cherokee. The contact received a recall notification for nhtsa campaign id number: 14v154000 (service brakes , service brakes, hydraulic) and stated that the part needed was unavailable to repair the vehicle. The manufacturer was notified of the problem. The contact had not experienced a failure.
The contact owns a 2011 jeep grand cherokee. The contact received a recall notification for nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic); however, the part needed to repair the vehicle was not available. The contact mentioned that the manufacturer exceeded the reasonable amount of time for the repair. The dealer explained that the manufacturer was only providing five repair kits at a time and placed the contact on a waiting list. The manufacturer was not made aware of the delay. The vehicle was not repaired. The contact had not experienced a failure.
The contact owns a 2011 jeep grand cherokee. The contact received a notification of nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2011 jeep grand cherokee. The contact received a notification for recall nhtsa campaign number: 14v154000 (service brakes, hydraulic). However, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Local chrysler dealerships do not have parts to correct brake booster recall p14 / nhtsa 14v-154. Have been waiting 3 months for replacement parts. Dealerships say parts are back ordered and they have no estimate on when new parts will arrive. Recall is not being addressed within a reasonable amount of time.
The contact owns a 2011 jeep grand cherokee. The contact received a notification for nhtsa campaign id number: 14v154000 (service brakes, service brakes, hydraulic) and nhtsa campaign id number: 14v530000 (fuel system). However, the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2011 jeep grand cherokee 4x4. The contact stated that nhtsa campaign number: 14v154000 (service brakes , service brakes, hydraulic) exceeded a reasonable amount of time for the recall repair. The dealer stated the part was not available for repair. The manufacturer was not made aware of the delay. The vehicle was not repaired. The contact did not experience a failure.
I received a recall notice for nhtsa 14v-154 notifying me of a potential problem with the brakes on my vehicle. I have called my dealer repeatedly in the over 3 months since i received the recall notice and have been told each time that the parts to perform the recall work are still unavailable. I know that jeep has beenmanufacturing and selling new 2014 grand cherokees during this time that have the part that is needed to perform the recall on my vehicle. How can you (the government) allow them to use the part that is needed for a safety recall on my vehicle on other new vehicles that they haven't sold yet and claim that the part needed to perform the recall on my vehicle isn't available? shouldn't they be required to use those parts to perform the recall on the vehicles that are already on the road and in use by consumers before they are allowed to use them in new vehicles that they haven't sold yet?
The contact owns a 2011 jeep grand cherokee. While driving 40 mph, the brake pedal sank down to the floorboard when depressed. An independent mechanic stated that the brake booster needed to be replaced. The contact referenced nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic), but it was not confirmed if the vin was included. The vehicle was not repaired and the manufacturer was notified. The approximate failure mileage was 52,000.
The contact owns a 2011 jeep grand cherokee. The contact received a recall notification for nhtsa campaign number: 14v154000 (service brakes, hydraulic); however, the part needed to repair the vehicle was unavailable. The manufacturer was notified. The contact had not experienced a failure.
The contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2011 jeep grand cherokee. The contact stated that while driving approximately 20 mph, the brake pedal was depressed but the vehicle failed to respond. The contact was able to maneuver the vehicle to a safe stop. The vehicle was taken to the dealer. The technician diagnosed that the brake booster needed to be repaired and advised the contact not to drive the vehicle until the repairs were performed. The vehicle was included in recall nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic). However, the part to do the repair was unavailable. The manufacturer was notified of the failure. The approximate failure mileage was 37,000. ..updated 11/17/14 the consumer stated the vehicle was repaired out of state, because the local dealer, claimed they did not have the parts. Updated 12/11/14
Brake booster failed. There is a recall on the brake booster (p14) and the dealer cannot return the vehicle to me until the brake booster is repaired. They cannot get parts from chrysler and it has been over a month. I have been without my vehicle for over a month and neither the dealer or chrysler can give me information on when the parts will be available. I've purchased four jeeps and will not ever again after this.
The contact owns a 2011 jeep grand cherokee. The contact stated that while driving 10 mph, the brakes malfunctioned as the brake pedal sunk into the floorboard. The vehicle was taken to the dealer and the manufacturer was made aware of the failure. The vehicle was not repaired. The failure and current mileage was 33,777.
2011 grand cherokee overland 5.7 v8 approx 124000 miles stalled when turning left through intersection slowing from 50 to 25 mph. Steering and brakes failed. All recalls have been performed. This was supposedly fixed with p54 (fuel pump relay). Fortunately i was not towing my boat. This issue seems to have spanned many years and is extremely dangerous.
The contact owns a 2011 jeep grand cherokee. The contact received a notification of nhtsa campaign number: 14v532000(service brakes, air) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The vin was not available. The contact had not experienced a failure.
While driving 55 mph on the freeway the esc light came on and then my engine stalled, power steering and brakes shut off.i had to get to the side of the road and slowly coast to the exit!with my two kids (both under 4) in the car.talk about scary!!!!i had my car towed to a jeep service center and after 4 days with my car - they said they could not duplicate nor find any issues.i had to pay $200.00 for that answer.which i was not happy with!!!then today (july 12, 2015) while slowing down at a stop light - the same thing happened again!!!!!
The contact owns a 2011 jeep grand cherokee. The contact received a recall notification for nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic). The dealer stated that the part for the recall repair was not available. The contact had not experienced a failure.
My brake booster blew. Now awaiting brake booster and brake master cylinder. My jeep is still in dealership garage. Jeep liaison is now telling me april 2 is delivery date of parts, this date seems to change weekly. Stating this is manufacturer's date of (out of stock parts) delivery to dealership.
The contact owns a 2011 jeep grand cherokee. The contact stated that the vehicle was included in nhtsa campaign number: 17v572000 (service brakes, service brakes, hydraulic), which had been revised. Alberic chrysler dodge jeep (ave. Kennedy km 2.5 san juan, pr 00936-8320) stated that they would only replace the water shield per the recall and not the actual brake booster. The contact then spoke with flagship chrysler dodge jeep ram (carr. #2, km 14.7, hato tejas, bayamn, 00959, puerto rico, +1 787-301-0408) and was informed that they would have to inspect the vehicle to determine the remedy for the recall. The contact took the vehicle to an independent mechanic who diagnosed that the brake booster was corroded. The manufacturer was contacted and did not assist. The recall repair had not been performed. The failure mileage was 60,000.
On friday, 9/19/14, my 2011 jeep grand cherokee almost killed me. I was driving between va and ny via i-81 for a family funeral. I stopped half-way there for lunch and then experienced a problem starting it. Hitting the start button, it would not start, and would not stop trying to do so - it kept cranking and would not stop until i opened the door. It did this 3-4x, and then it started. It had never done this before. I continued on, more cautiously. An hour later, while passing several big rigs, part of the electrical system stopped working. I lost power steering, accelerator function, and my dash lit up - and the engine continued running and even rev'ed despite the lack of the accelerator. My brakes also didn't work for approx. 10 seconds. The road curved, and i almost lost control and flipped the jeep trying to avoid the big rigs, which were slamming on their brakes all around. Ultimately, i was able to pull over with no accident or damage and turned the vehicle off. After 15 minutes, it re-started, and i was able to get to my destination with no other problems. Upon arrival, however, i experienced the same things while testing it at very low speeds on back roads. After the funeral on saturday, i was able to get it to the local dealership, where it still is undergoing diagnostics. I had to travel back to va on sunday, and now have to rent a car, deal with long-distance repairs with an unknown dealership, and travel back to ny to get it once repaired. The dealership indicated it sounded like a tipm issue, which i have learned jeep/chrysler know about, but have not recalled. I have previously experienced minor electrical issues (flashlight never worked, multiple back bulbs, etc), which the dealership indicated may indicate tipm issues since the day i bought the vehicle, but were always dealt with as isolated repairs. Please help with a jeep/chrysler tipm recall!
I have received multiple recall notices multiple times (p36, p14, p54), i have asked my local jeep dealer (rairdon's of bellingham wa) about these recalls multiple times over the last year and have been informed that the parts are not available yet to perform the repairs for these recalls, they also assured me that i was on the waiting list for these recalls to be performed, i still have not been contacted. Finally i called another jeep dealer karmart jeep of burlington wa, they said they had the parts in stock and scheduled my appointment and took care of all three recalls. I am not happy that rairdons put my safety and my family's safety in jeopardy for well over a year when parts were obviously available.
The contact owns a 2011 jeep grand cherokee. The contact received a recall notification under nhtsa campaign id number 14v154000 (service brakes, hydraulic), however, the part to do the repairs was unavailable. The manufacturer was not made aware of the problem. The contact had not experienced a failure.
The contact owns a 2011 jeep grand cherokee. While driving 50 mph, the engine stalled without warning. After several attempts, the vehicle restarted. The vehicle was taken to an independent mechanic where it was diagnosed that the fuel pump relay and the brake booster needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 102,000. Updated 11/19/15*lj
At times while driving on the highway or city street, while in cruse, brake apply automatically without any vehicle braking in front of me.also at times while in motion, cruse system do not take for weeks, then without any notification, i would set it and it works as it should.
On multiple occasions, our 2011 jeep grand cherokee overland 5.7l engine stalls while braking and trying to turn corners. Recall p54 to replace fuel pump relay to correct this issue was done in november 2015, but the issue has continued. Most recently occurred sept 8th, 11th and now today the 14th. Had vehicle in for diagnostics on sept 13th and jeep technicians were unable to find the problem. When this stalling occurs, there are no warning lights and apparently no fault codes generated. When motor stalls, we lose power steering and brakes and have ended up on the wrong side of road trying to get stopped. This usually happens when decelerating and braking to turn off or onto a highway.
The contact owns a 2011 jeep grand cherokee. The contact received a recall notification for nhtsa campaign number: 14v154000 (service brakes, hydraulic); however, the parts needed for the repair were unavailable. The contact mentioned that the manufacturer exceeded a reasonable amount of time for the repair. The dealer did not expect to receive enough parts to repair the vehicle. The contact was placed on a waiting list with seventy other names. The manufacturer stated that they were trying to expedite the process. The contact had not experienced a failure.updated 12/9/14
The contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign number: 14v154000 (service brakes , service brakes, hydraulic) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced and failure.
The contact owns a 2011 jeep grand cherokee. The contact stated that there was air in the brakes upon applying the brakes intermittently. The contact applied force to the brake pedal to ensure the vehicle came to a complete stop. The contact received notification for recall nhtsa campaign id number: 14v154000 (service brakes and service brakes hydraulic). However, the parts were not available in order to perform the recall repairs. The contact mentioned that after several months the parts became available and the vehicle was repaired. The manufacturer was notified of the failure and the delay. The failure mileage was unknown.
While traveling at normal highway speed slowed downed to exit highway and when i went to stop to pay toll brake pedal became hard as a rock and car would not stop. I released pressure from pedal and tried to pump brakes and got car to stop, abs system did not activate and no warning lights were activated!!!!!when i took car to service station i was informed the power booster for the brakes had blown. And the dealer informed the service station there are -7 on the north eastern region and the cold weather has caused this part to blow out!!!!!!
On multiple occasions in the last few days, the brakes have failed to respond (extreme force is needed to push down on the brake pedal), which delays braking time/distance significantly. This is happening specifically when trying to disengage from cruise control. This almost caused a crash. The car had a break booster recall in 2017 and this repair was completed at that time.
Started the jeep up in the morning to leave for work and as i backed into the street and tried stopping, the brake pedal was very stiff and the stopping power was almost none.i then put it into drive to go the 30 yards to the stop sign in front of the house and could not stop.i had both feet stomping on the pedal, but it didn't matter.i made it to the middle of the intersection before i stopped.this happens every time the jeep sits for more than 30 minutes and is then driven again.i have found that pumping the brakes 10-15 times before putting the car into drive alleviates the issue faster.i am worried that eventually this will happen even after the brakes are 'warmed up' when i really need the brakes.i researched the issue in forums online and it seems very common for the new-style grand cherokees to have issues with the brake booster.i went to my local jeep dealership and the part is over $200 without installation, which is not covered by my extended warranty.
Purchased car new 01/2014. Intermittent issue of brake pedal not able to depress, therefore unable to stop or slow vehicle for several seconds. This occurs mostly when traveling between 45-70 mph. Vehicle has been taken to jeep dealer 4-times for ongoing issue. Brake recall has been performed. Issue still persists. I feel this car is unsafe to drive due to frequent delayed braking.
Approximately 6 weeks ago i reported a lack of response when braking. Dealer looked at the system and found no issue. Reported it again two weeks ago. Dealer looked at the system and found brake booster needed changing. Got the vehicle back last week and the problem has re-occurred. At a standstill when you press the brake pedal you get an air brake type sound, and a slight knock, which appears to coming from the compartment behind the pedal. Issue has been reported again to the dealer. Thanks,
The contact owns a 2011 jeep grand cherokee. The contact was included in (nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic). The dealer and the manufacturer were contacted numerous times and they have no idea when the parts would become available for the repairs.the repair was not taken care of in a reasonable amount of time. Contact had not experienced a failure.
The contact owns a 2011 jeep grand cherokee. The contact received nhtsa campaign id number: 14v154000 (service brake , service brakes, hydraulic) and stated that the part needed was unavailable to service the vehicle under the recall. The manufacturer was not notified of the issue. The contact had not experienced a failure.
Since the weather has gotten cold, the power brakes on my 2011 jeep grand cherokee have been failing on an intermittent basis nearly resulting in a couple accidents.in the process of completing a thorough inspection, i detected a hissing sound when i depressed the brake pedal.suspecting that there was a problem with the vacuum booster, i called several parts stores in attempt to find a replacement unit only to find out that no one had access to the part and they were on indefinite backorder.after doing extensive online research, i have come to find out that there appears to be a major problem with the jeep vacuum boosters resulting in a national shortage of replacement parts.based upon the reports by others, it appears that there is a serious design flaw with the vacuum booster which is exacerbated during cold periods.it is also my understanding that the nhtsa is completing an investigation into the problem.in short, i am between a rock and a hard place.i cannot get a replacement part to fix my brakes and i am deathly afraid to drive my vehicle.on behalf of my fellow consumers, we need the nhtsa to put pressure on the jeep corporation to step up and address the problem before someone gets seriously hurt or killed.
2011 jeep grand cherokee.consumer requests reimbursement for brake booster recall repairs.the consumer stated he received the recall in 2014. The dealer chose to repair the part, instead of replacing it. Sixteen months later, the booster was on the verge of failing again. The consumer had to pay out-of-pocket, to rectify the dangerous situation. Recall # 14v154000.
The contact owns a 2011 jeep grand cherokee. The contact received a recall notification for nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic); however, the part needed to repair the vehicle was unavailable. The manufacturer was notified. The contact had not experienced a failure.
The contact owns a 2011 jeep grand cherokee. The contact stated that nhtsa campaign number: 14v530000 (electrical system), nhtsa campaign number: 14v391000 (electrical system), and nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic) exceeded a reasonable amount of time for repair. The dealer stated that the parts were not available for repair. The manufacturer was not made aware of the delay. The vehicle was not repaired. The contact had not experienced a failure.
The contact owns a 2011 jeep grand cherokee. The contact received a notification for recall nhtsa campaign number: 14v154000 (service brakes, hydraulic. However, the part to do the repair was unavailable. The contact stated that the manufacturer has exceeded a reasonable amount of time for the recall repair. The manufacturer has not been made aware of the issue. The contact has not experienced a failure.
The contact owns a 2011 jeep grand cherokee. The contact received a notification of nhtsa campaign number: 14v154000:(service brakes, service brakes, hydraulic) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the delay. The contact had not experienced a failure.
The contact owns a 2011 jeep grand cherokee. The contact received a notification for recall nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic) and nhtsa campaign number: 14v391000 (electrical). However, the parts were not available. The contact mentioned that the vehicle had to be added on a waiting list. The vehicle was not repaired. The manufacturer was not contacted. The contact had not experienced a failure.
While driving and deceleration the jeep shuts off. No lights come on indicating that the vehicle is no longer running. The first clue is loss of power steering and brakes. This always happens within the first couple miles of driving. The jeep starts right back up and then 99% of the time won't stall again for a couple days. This is getting more frequent.
I am second owner of a 2011 jeep grand cherokee that at the time of the following incident had just under 35k miles but was 2 months over the warranty period.the temperature the morning of jan 4, 2014 was between -2 & -4 f.i started jeep and proceeded to drive to end of block.when depressing and/or releasing brake i heard an air leak from under the dash.i returned home and parked the car.the next day the outside temperature had gone above 5 degrees f. The car no longer made the air leak sound.i dropped vehicle off evening of jan 6 to local mechanic.temperature on jan 7 dropped to 5 f.mechanic indicated air leak condition was noted and indicated issue was power brake booster.they suggested i contact jeep to see if they would make repairs.i had discussions with chrysler/jeep and jeep dealer about issue. I did not mention that i had taken the vehicle to a mechanic.i advised them that indications were a bad power brake booster and that i felt this was a latent failure that would only show up at subfreezing temperatures.chrysler/jeepindicated since auto had 35k miles but exceeded 36 months, the vehicle was not under warranty and jeep would not diagnose or cover cost of repair without me paying. I had replacement of power booster done by the local mechanic on jan 15.they determined there was water in the booster. It was their diagnosis that the booster had a leak that allowed water to enter.when temperature dropped to those noted, the booster would exhibit an air leak.i have subsequently searched the condition on several chrysler vehicle internet forums and have found that this booster failure condition is described almost identically to what i encountered.i have a concern that this is a design issue and the problem is not detectable unless the temperature drops below a certain degree.this could result in a power brake failure.
None of these three recalls have been addressed by chrysler or my dealer. They are recall #'s14v-154;14v-391;14v-530 respectively. The dealer is claiming that chrysler is not providing the necessary parts to remedy the recalls. I don't want my family at risk during the winter months with the brake booster issue, or stranded on the side of the road as a result of the fuel pump issue.please consider this my formal complaint against chrysler group llc.
After being unable to stop 3 times within the first 3 minutes of leaving my house i called jeep about the brake recall. Jeep never contacted me to let me know that my jeep was involved in the recall. I let them know i no longer felt safe driving the car, as it had faulty brakes and kindly requested a loaner as i had family arriving that weekend and would be doing a lot of traveling. The service writer let me know that according to the recall the jeep will stop with excessive force & may be more difficult in warmer weather. It is currently 80 degrees in colorado with no sign of cooling. I informed the technician that the car had already almost caused 3 accidents and i did not feel confident in it's ability to stop in an emergency situation. He apologized and informed me that his superiors would not allow me a loaner because based on the recall notification the car was safe to drive. In what world is a car with faulty functioning brakes safe for its owner or anyone else on the road!?! john elway jeep of greeley, colorado was the dealership involved.
The contact owns a 2011 jeep grand cherokee. While driving approximately 36 mph, the contact depressed the brake pedal to the floorboard, but the vehicle failed to stop. As a result, the contact crashed into the rear of the other vehicle. The air bags failed to deploy. There were no injuries. A police report was filed. The vehicle was towed to an independent mechanic, but was not diagnosed or repaired. The vehicle was not taken to a dealer. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 92,000.
The contact owns a 2011 jeep grand cherokee. The contact received a notification for recall nhtsa campaign id number 14v154000 (service brake, service brakes, hydraulic) and stated that the part needed to perform the repair was unavailable. The dealer informed the remedy part may possibly be available in august of 2014. The manufacturer was not notified of the problem. The contact had not experienced a failure.
The car stalled and engine shut off while driving, decelerating around a left turning curve. Lost acceleration capability, power steering, brakes, and electrical system (no emergency flashers). Could barely control car and ended driving through curve, off the road, down into small ravine and into field. Were fortunate to avoid road signs and telephone pole. Car restarted after putting gear in park. Very afraid to drive this vehicle anymore. Not able to get appointment with jeep dealer for another week.research shows this could be related to faulty tipm. Our service records indicated this jeep did receive chrysler group safety recall p54 (nhtsa #14v530) tipm internal fuel pump relay replacement, which states is a potential cause of the car losing power. Seems to have not prevented the moving car from losing power.
The brakes on my 2011 jeep grand cherokee stopped working after a freeze in the northeast.i brought it into the jeep dealership and now the part is not available.there appears to be over 500 jeeps just like mine at this time off of the road because of this issue.i'm afraid that there is a design flaw with the part as it lets moisture into the brake booster once it gets cold rendering the brake booster useless when the driver looks to stop.this is a severe issue and i was very lucky to be able to get the jeep to a dealership right away.
The contact owns 2011 jeep grand cherokee.the contact received a notification for recall nhtsa campaign id number: 14v154000 (service brakes, service brakes, hydraulic). The dealer and the manufacturer were contacted numerous times and they could not provide a specific date of when the parts would become available for the repairs.the repair was not taken care of in a reasonable amount of time. Contact had not experienced a failure.
Vehicle first exhibited a hissing noise whenever the car was first started and brakes applied for the first 5 minutes of running. On multiple occasions traveling at speeds of 10-40 mph did the brakes either delay or not fully respond. On two occasions this almost caused an accident when driver was forced to stop short. Very dangerous and contemplating whether to contact a dealership or local mechanic. Seems like a popular issue but little to nothing done by jeep. This is my 2nd grand cherokee, if issues like this keep occurring it will certainly be my last. I am the second owner, bought car at jeep dealership and it has about 51k miles.
The contact owns a 2011 jeep grand cherokee. The contact stated the brake pump failed.the contact received a notification for nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic). However, the part was unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The approximate failure mileage was 92,000.
Part supposedly replace weeks ago at family chrysler/dodge/jeep (i am still waiting on visors to be replaced), but during the nor'easter, brakes locked up causing vehicle to slide. Made three attempts to setup appointments with no success.
I was informed of recall from the local chicago news.called dealership few weeks later, because i had not received the recall notice via mail yet.they informed me that they had not been given notice about it either.week later received the notice in the mail.week later went to dealership to have work done and was informed they didn't have the parts, and would not have the parts until august of 2014.i went home and called chrysler and they said that the dealership should have the parts in two weeks.now three weeks later i just called the dealership and they still don't have the parts and again was told that they would not have the parts until august again.i called chrysler again and they only said that my case has been escalated and that i would be informed/called by dealer and/or chrysler when the dealer can do the work. What the blank, blank is going on?????
The contact owns a 2011 jeep grand cherokee. The contact stated that while driving approximately 25 mph attempting to engaged the brakes, the brakes failed to respond and extreme force was required in order to stop the vehicle. In addition, the contact mentioned that an abnormal noise emitted from the vehicle when the failure occurred. The vehicle was taken to an independent mechanic who diagnosed that the brake booster needed to be replaced. The vehicle was not repaired. The vehicle was included in nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic). The manufacturer was aware of the failure. The approximate failure mileage was 88,000.
The contact owns a 2011 jeep grand cherokee overland. The contact received a notification for nhtsa campaign id number: 14v154000 (service brakes, service brakes, hydraulic).however, the parts were not available in order to remedy the problem. The dealer was contacted and made the contact aware that the parts were still in the process of being manufactured. The contact had not experience a failure.
Cityautopark dealer located in burlington,nj, unwilling to resolve 2 safety recalls on my vehicle. For a several month ignored my request based on unavailability of needed parts, meanwhile sending me a postcards with urgent safety recalls.this kind of service is not acceptable, especially when it concerning public safety. Recalls on my vehicle 1.brakes; 2.fuel system. I hope you will help me to resolve my problem with this ignorent customer service. Thank you.
Vehicle stalled on a busy road while traveling approximately 35 mph. I was decelerating approaching a traffic light and lost power steering, power brakes and engine shut down. After placing vehicle into park i was able to restart. This has happened twice in the last few months. The dealership is not able to replicate the issue or take further action to correct the issue.
The brake booster on this vehicle failed causing the brakes to be nearly nonfunctional.the vehicle could be brought to a stop but only with both feet on the pedal pushing as hard as you can.this vehicle only has 50,000 miles on it used to commute about 40 miles to and from work on rural roads. So very little breaking is needed.the brake booster which failed was back ordered for 2 to 3 months and i was number 59 in line for one.my dealer had to use a booster from a salvage yard to get me back on the road.the master cylinder also had to be replaced because of an o ring failure which required replacement of the entire master cylinder.this should not be happening on such a new vehicle and if there are so many, why not a recall?this was paid for out of my pocket.i love jeep, but this is a bit much.
I brought my jeep in to meadowland ford in carmel ny for recall p14 on august 6,2014. I was told they had to order a part and they would call me when it came in. I have called several times and was told they still don't have the part. I have since received 2 more recalls on this vehicle p36 and p54. Please complete my first recall so i can have the other 2 fixed. What is the delay?
The contact owns a 2011 jeep grand cherokee. While driving approximately 50 mph, the brakes became inoperable and the brake warning indicator illuminated. The vehicle was towed to a dealer where it was diagnosed that the vehicle needed a brake booster. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 34,000.
I have tried to start my car several times with just continuous cranking. I called two different jeep dealerships and they said they have never heard of this issue before. Yesterday, i was driving down the street at 55 mph with my 5 month old in the car after daycare- and my car just shut off while driving and i almost crashed into the person in front of me!!!! very scary. I had to swerve to miss the person in front of me because the brakes and car were not working- just completely shut off. I finally got it started again and got to a safe location. I then had it towed. I did some research to find that this is a very common issue with 2011 jeep grand cherokees and chrysler refuses to do a recall on this. Are they insane?!!! we could have been in a serious accident. If the car is not under warranty- the price to fix the issue is $1300+. I just purchased this car in november of 2013 because i thought it would be safe for me and my new baby. Now i have to dish out $1300 because of a faulty part that chrysler refuses to fix? they are very aware of the tipm not performing on these models- please research all the forums that talk about this. There is already lawsuits pending. Please advise on what to do at this point. I do not have this kind of money to fix a car with 39000 miles on it. I will never purchase a jeep or chrysler again.
Vehicle will randomly stall while slowing down, brake pedal gets instantly rock hard and steering is next to impossible. Fca claimed if was the fuel pump relay but both fuel pump relay recalls were done and it's even worse now.
My brake booster has a malfunction causing vacuum loss in the brake booster. This causes difficulties in stopping my car. I have read about a recall pertaining to this issue so i called chrysler about this and they said that they will issue a recall in may and i should go ahead and have the repairs completed at my dealership since there's no way of the customer service rep knowing if my car is included. She also stated that there is no way of knowing if i will be able to be reimbursed for paying for the repair out of pocket.
The contact owns a 2011 grand cherokee. While driving approximately 40 mph and approaching a stop, the vehicle failed to stop. The vehicle was taken to the dealer where it was diagnosed that the brake booster failed and needed to be replaced. The vehicle was not repaired. The vin was included in nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic). The failure recurred. The manufacturer was not made aware of the failures. The approximate failure mileage was 64,000.
The contact owns a 2011 jeep grand cherokee. While driving 50 mph on the highway, the vehicle failed to respond when the brake pedal was depressed. Dwayne lane's chrysler jeep dodge ram (10515 evergreen way, everett, wa 98204) was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was notified. The failure mileage was 123,000.
The contact owns a 2011 jeep cherokee. The contact received a recall notification for nhtsa campaign id number: 14v15400 (brakes hydraulic). The contact stated that the part was unavailable to perform the repair. The manufacturer was made aware of the problem. The contact had not experience a failure. Updated 8/14/14
On 5/18/2014 i lost all power assisted braking due to a failed brake booster. On monday, 5/19-2014 i had it replaced at a local shop in shields, mi. In accordance with chrysler's recall notice p14-nhtsa 14v-154, i submitted a reimbursement request for $382.82 to chrysler customer assistance at p.o box 21-8007, auburn hills, mi later that month and a submitted a follow up request on august 5, 2014. To date i have received neither a reimbursement nor acknowledgement of my requests.
The contact owns a 2011 jeep grand cherokee. While driving at 15 mph, the brakes failed to respond without warning. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 90,000.
The contact owns a 2011 jeep grand cherokee. The contact received a recall notification for nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic). The parts needed to repair the vehicle were unavailable. The manufacturer was notified. The contact had not experienced a failure.
2011 jeep grand cherokee.consumer writes in regards to parts are unavailable to complete recall.consumer has another vehicle complaint in artemis.
I received the brake booster recall notice a couple of months ago.i took my jeep to the dealership for an oil change and mentioned the recall so it could be inspected.upon leaving i was told they had to order parts which were on back order and would be a couple of months.i was under the impression that my vehicle was still safe to drive, but wednesday july 2nd the booster failed during rush hour at highway speeds.i was very lucky not to hit/injure/kill anyone as traffic slowed and i couldn't.i managed to get to the shoulder and coast to a stop, but what if i couldn't?of all things to fail on a vehicle the brakes shouldn't be one.if my vehicle wasn't safe to drive then i never should of been sent out of the dealer with it.i am now stuck in a rental while i wait for my vehicle to be repaired with no eta.i contacted jeep customer service, but have not received a response.
The contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign number: 17v572000 (service brakes, service brakes, hydraulic) and 19v813000 (electrical system) however, the parts to do the recall repairs were unavailable. The contact called city auto park (4395 us-130, burlington, nj 08016, (888) 289-4816) where it was confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The contact had not experienced a failure. Parts distribution disconnect.
I was driving on 1/22/14 and my brakes were making a leaking air sound when abruptly it stopped braking normally. The vehicle was slowing down but it took alot longer to fully stop. I ended up in the middle of an intersection and almost hit a car because i had not fully stopped before my red light. I immediately brought my car in for service slowly to bay state jeep in newton, ma, which they called me pretty quickly to tell me that the power brake booster was broken and it was on backorder. Its 7 days past and they are still telling me chrysler has a negative quantity of 89 nationwide on backorder.
Today as i was leaving work my vehicle would not stop. I press the brakes and the vehicle kept going. This was a very scary moment as i was exiting a gate and almost went straight into the on coming traffic. It's time something is done about this vehicle as i am just experiencing more and more problems for the past 4 years. This vehicle continues to put my family in danger and expense.
The contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign id number: 14v154000 (service brakes, service brakes, hydraulic) and stated that the parts were not available. The dealer was unable to provide a specific date when the parts would become available. The manufacturer was also contacted and could not provide an estimated date for when the vehicle would receive the recall repairs. The contact had not experienced a failure.
The contact owns a 2011 jeep grand cherokee. The contact received a notification of nhtsa campaign numbers: 14v154000 (service brakes , service brakes, hydraulic) and 14v530000 (electrical system) however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2011 jeep grand cherokee. The contact received a notification for nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic) and nhtsa campaign number: 14v391000 (electrical system). However, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. The manufacturer was notified of the failure. The contact did not experience a failure.
The contact owns a 2011 jeep grand cherokee. The contact stated that he attempted to have the vehicle repaired under nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic) but was informed that the parts were not available. The contact was informed that the dealers were not receiving parts until september of 2014. The contact felt that since the failure was reported in april of 2014, there should have been a remedy available before june of 2014. The contact stated that the manufacturer had exceeded a reasonable time for repair.the contact had not experienced a failure.
I am the second owner of a 2011 jeep grand cherokee that at the time of the incident had under 65k miles but was just 1 month over the warranty period. The temperature the morning of dec 18, 2014 was cold. I started jeep and proceeded to reverse out of driveway and pressed brake and heard a hissing sound from under the wheel dash. After driving for maybe 15 minutes the hissing stopped. Thus, every morning the hissing would happen at first start of jeep. On christmas day while driving on expressway the brake light comes on. I pull over to check fluids and found fluids were not leaking and at capacity. Pump my brakes and i notice i still have function. I take vehicle a day later to a local mechanic and was told they did not find a problem with vehicle brakes. On jan 20th took jeep to dealer and mechanic indicated issue was power brake booster.
While decelerating and making a turn the vehicle has shut off which causes you to lose steering and braking.this has happened to me on 4 seperate occasions
The push start button has issues starting the engine. There has been a recall for this and the issue still persists. The only way the dealer will fix the issue is if the problem is seen 1st hand and occurs for longer then 8 seconds. I have paid for multiple rental cars and spent multiple hours at the dealer to have this issue fixed and it keeps recurring. Something needs to be done to fix it without re-occurrence. My final point is that yesterday when dealing with this issue my car started after its second try, i then drove onto the street and the engine shut off and the brakes locked up. Luckily there was not any cross traffic because it could have caused a serious accident on a busy street with my daughter and myself in the car. This hse risk has caused me to be very concerned about the drivability of my vehicle and something needs to be done asap!
On may 28, 2016 while navigating my driveway, my car suddenly accelerated forward and crashed into the back wall of my garage.damage was done to my home and my car.i had no control over the vehicle. Hitting the brake and trying to hit the ignition button did nothing to stop the vehicle.on another occasion, about two weeks earlier, i had parked the car at walmart, pressed the brake and the ignition button to turn it off.while in park and the engine off, the vehicle lurched forward and bumped the suv sitting in front of me.i am now afraid to drive this vehicle!i have reported this incident to my local auto dealership and chysler corp.the damage is being repaired at my cost.
The contact owns a 2011 jeep grand cherokee.the contact attempted to have the vehicle repaired according to nhtsa campaign number: 14v154000 (service brakes), but the parts were unavailable.the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs.the contact had not experienced a failure.
The contact owns a 2011 jeep grand cherokee. The contact stated while driving 45 mph on a hill the contact attempted to depress the break pedal however, the vehicle failed to stop. The contact stated she allowed the vehicle to coast in to a parking lot at the end of the hill. The contact stated she pushed her vehicle over to a body shop in the same parking lot because she did not want to drive the vehicle. The vehicle was diagnosed and the contact was informed that brake booster rusted. The vehicle was not repaired. The contact called robert green chevrolet (236 bridgeville rd, monticello, ny 12701) to schedule a recall repair appointment as the vehicle was included in nhtsa campaign number: 17v572000 (service brakes, service brakes, hydraulic). The manufacturer was not notified of the failure. The approximate failure mileage was 162,000.
Over the past year i have experienced several problems with the braking system ranging from a brake light on the dash to having either a rock hard brake pedal or a very soft pedal. The rock hard pedal happens without warning or any brake light on the dash and the only way to get rid of it is to pump the brakes.within the past few months i have had several instances of a soft pedal and when taken to the dealer they claim that everything is fine.once telling me the brake light was a loose master cylinder cap. Last week as i was leaving work my brake pedal went soft and the brake light illuminated, the only brake power that i have is approximately 1" at the bottom of the pedal throw and it is all manual. I drove to the dealer and they had a tech drive my car and he diagnosed a bad brake booster.the dealer connect system was down so they said to go ahead and drive it home and they would call me with the eta on the parts. I never got that call and i had to call the dealer only to find out that the booster is on a national backorder with no eta.i then called chrysler and filed a claim/case with them. The vehicle is not safe to drive and i have expressed this with every person that i have talked to from the dealer to the reps at chrysler. No one is concerned that the vehicle no safe to drive, i was just told that they would keep in contact with me every 4-5 days.i have repeatedly asked for a loaner but the reps at chrysler just tell me that if i want one it would be out of my pocket and it's not their responsibility to provide loaners. Today i got confirmation that the booster would be at the dealer on monday however the booster "installation kit" is back ordered with no eta.this is my only means of transportation to and from work and i have a job that requires me to be in various locations and it is not safe to drive this vehicle to my job.
Report receipt date: apr 01, 2014 nhtsa campaign number: 14v154000 component(s): service brakes , service brakes, hydraulicjeep has not derived the correct test to correct this issue. My brakes failed last winter due to this very issue. Jeep would not correct the brake issue until they did a formal recall and letters were sent.i now have my letter and went to the dealer. The dealer refuses to replace the brake booster as it apparently passes the test jeep established. They only put up the booster shield.the problem is that the water already did get into my brake booster and my brakes froze. I nearly had three accidents over the course of the winter 2013/2014. I expect i will have more close calls if not a full on accident this year when my brakes again freeze up and stop working.this needs to be addressed, and jeep needs to replace all these boosters. Jeep are not only sending me back out on the road with a dangerous vehicle, but thousands of others who allegedly passed the test, yet will freeze again this winter. Unfortunately, we need to become a statistic before jeep properly corrects the issue.
The alternator failed and the tipm also. There is no charging light in the dash so it was impossible to know there were a problem since the battery was dead and the engine stall. After that, there were no light, no power brake and the car won't start anymore. Even after replacing the alternator ( which is cost 1000 each.) the alternator do not charge because the tipm failed too. Overall, it cost 2200$ to repair and i lost my car for 4 weeks !
The jeep has no brake pedal, very difficult to stop. The dealer has the vehicle and said it has a recall on the power brake booster. They said they are waiting on the part from chrysler but it has been 9 days and they do not have a eta. The jeep is unsafe to drive at any speed therefore we are forced to leave the jeep at the dealer for a undetermined time.
I was driving on the freeway at 50 mph with my family in the vehiclewhen i pressed the break pedal i realized my brakes didn't worked the pedal went all the way down to the floor with no stop at all when i pull over to the sidewith emergency brakes my truck started smoking from front of engine i opened the hood and it exploded in my face almost burn inside this vehicle thank god we made it out alive from the jeep grand cherokee laredo
The contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign numbers: 15v879000 (electrical system, interior lighting) and 17v572000 (service brakes, service brakes, hydraulic). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (gillman chrysler jeep dodge ram, 10585 w sam houston pkwy s, houston, tx 77099) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not contacted. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2011 jeep grand cherokee. The contact stated that she attempted to have the vehicle repaired under nhtsa campaign number: 14v154000 ( service brakes, service brakes, hydraulic). The contact stated that she was made aware that parts were not available as a result repairs were unable to be performed for the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact had not experienced the failure.
On 05/06/14 vehicle brake pedal went all the way to the floor and the vehicle would not stop at an intersection.the vehicle rolled through two stop signs with an infant in the vehicle nearly causing two separate accidents.brakes did not function at all even after brake pedal was pumped.while driving to the dealership a collision occurred with a white tail deer due to brake pedal being depressed all the way to the floor and no slowing of vehicle.at the dealership, they discovered an internal failure of the brake booster.chrysler would not provide reimbursement after multiple phone calls and vehicle having only 55kmi.on 8/19/14 chrysler still has not refunded costs associated with brake booster recall p14 / nhtsa 14v-154 for 2011 through 2014 model year dodge durango and jeep grand cherokee vehicles, which was sent in may 2014.recall notice states reimbursement within 60 days.
The contact owns a 2011 jeep grand cherokee. The contact stated that the vehicle would pull toward the right whenever the brakes were applied. Upon examining the brakes, the contact noticed that there were sand holes in the rotor casting on the front passenger side. The vehicle was taken to an authorized dealer, where the contact was informed that the failure did not require any repairs. The vehicle was not repaired. The manufacturer was also notified, but offered no assistance. The failure mileage was 200.rust holes in front brake rotor on right side. Updated 10/05/2011 *ln
2011 jeep grand cherokee. Recall sent for vehicle regarding brake booster. *tathe consumer received the recall six months ago, and the parts are still not available.
The contact owns a 2011 jeep grand cherokee. The contact stated that the brakes was squealing. The vehicle was included in nhtsa campaign number: 14v154000 (service brakes , service brakes, hydraulic) however, the parts needed to complete the repair were not available. The vehicle was not repaired. The manufacturer was not made aware of the failure.the failure mileage was 37,000 and the current mileage was 38,274.
2011 jeep grand cherokee.consumer writes in regards to brake booster recall notice issues.the consumer was informed by the dealer, the part was not available.
The contact owns a 2011 jeep grand cherokee. The contact stated that while driving 60 mph, the brake warning light illuminated intermittently. The vehicle was taken to an independent mechanic but the was unable to be diagnosed. The vehicle was not repaired and the failure recurred. The manufacturer was not made aware of the failure. The failure mileage was 78,000.updated 07/13/16*ljthe consumer stated the dealer repaired the recall brake issue, before she purchased the vehicle. However, it was not done correctly and they fixed it again. Updated 07/14/16.
The contact owns a 2011 jeep grand cherokee. The contact received a notification for nhtsa campaign id number 14v154000 (service brakes, service brakes, hydraulic) and stated that the part needed to perform the repair was unavailable. The dealer was unable to provide an expected date for the remedy part to become available. The manufacturer was notified of the problem. The contact had not experienced a failure.!....updated 07/31/14
The contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign number: 14v154000 (service brakes, hydraulic); however, the part needed for the repair was unavailable. The manufacturer was made aware of the issue. The contact had not experienced a failure.
2011 jeep grand cherokee.consumer requests reimbursement for brake booster recall repairs.the consumer stated he received the recall in 2014. The dealer chose to repair the part, instead of replacing it. Sixteen months later, the booster was on the verge of failing again. The consumer had to pay out-of-pocket, to rectify the dangerous situation. Recall # 14v154000.
2011 jeep grand cherokee.consumer writes in regards to parts are unavailable to complete recall.consumer has another vehicle complaint in artemis.
The contact owns a 2011 jeep grand cherokee. The contact stated that the vehicle failed to start and the brakes seized. The contact received a notification for nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic). The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 44,030.
The contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign number: 17v572000 (service brakes, service brakes, hydraulic) and 19v813000 (electrical system) however, the parts to do the recall repairs were unavailable. The contact called city auto park (4395 us-130, burlington, nj 08016, (888) 289-4816) where it was confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The contact had not experienced a failure. Parts distribution disconnect.
2011 jeep grand cherokee laredo a p14 recall was received.*mwthe consumer was informed the parts were not available and was placed on a waiting list. Also, the sun roof function was inoperative, the leather was separating from the dashboard and the rotors were completely rusted.
2011 jeep grand cherokee.consumer writes in regards to brake booster, vanity mirror wiring and totally integrated power module recall notices.the dealer informed the consumer, the parts were not available.
2011 jeep grand cherokee.consumer writes in regards to brake booster recall notice.the consumer was informed, she was #25 on a list, as the parts were not available. The consumer finally received a call from the dealer, to have the recall taken care of. However, the dealer stated they tested the brake booster and there was nothing wrong. They installed a protective booster shield, instead. The consumer stated last winter, she experienced resistance and heard a slight noise when braking. Updated 08/20/14
2011 jeep grand cherokee.consumer had to have the vehicle towed to the dealer, to have the brake booster replaced, which was done prior to the recall. The consumer is requesting reimbursement.*klthe dealer found the brake booster had deteriorated.
The contact owns a 2011 jeep grand cherokee. The contact stated that while driving approximately 20 mph, the brake pedal was depressed but the vehicle failed to respond. The contact was able to maneuver the vehicle to a safe stop. The vehicle was taken to the dealer. The technician diagnosed that the brake booster needed to be repaired and advised the contact not to drive the vehicle until the repairs were performed. The vehicle was included in recall nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic). However, the part to do the repair was unavailable. The manufacturer was notified of the failure. The approximate failure mileage was 37,000. ..updated 11/17/14 the consumer stated the vehicle was repaired out of state, because the local dealer, claimed they did not have the parts. Updated 12/11/14
2011 jeep grand cherokee.consumer writes in regards to corrosion and brake failure recall problems.the consumer was informed, the part was not available, and she was placed on a waiting list.
2011 jeep grand cherokee.consumer writes in regards to dealership has not tried to remedy recall defects.the dealer informed the consumer, the parts were not available. The consumer referenced recall numbers 14v391000,14v530000 and 14v154000.
The contact owns a 2011 jeep grand cherokee. The contact received a recall notification for nhtsa campaign number: 14v154000 (service brakes, hydraulic); however, the parts needed for the repair were unavailable. The contact mentioned that the manufacturer exceeded a reasonable amount of time for the repair. The dealer did not expect to receive enough parts to repair the vehicle. The contact was placed on a waiting list with seventy other names. The manufacturer stated that they were trying to expedite the process. The contact had not experienced a failure.updated 12/9/14
2011 jeep grand cherokee. Consumer writes in regards to a notice for a brake booster recall. *tgwthe consumer has been waiting almost two months for the brake booster recall, to be rectified. The dealer informed him, the parts were not available. The consumer referenced recall numbers 14v154000 and 14v391000.
The contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign id number: 14v154000 (brakes, service brakes, hydraulic) and called the dealer to schedule an appointment. The dealer advised him that the parts were not yet available to perform the repair and would not become available for several months. The manufacturer was not contacted. The contact had not experienced a failure. The current mileage was 56,000.
When the jeep grand cherokee vehicle is exiting the freeway or when coasting with no pressure on the accelerator, the vehicle stalls. Engine power is lost, power steering is lost, and power braking is lost leading to a significant inability to control the vehicle. The vehicle is unable to restart until it comes to a complete stop in the roadway and is put into park. This issue has occurred on four separate occasions before chrysler even issued a recall. Chrysler has now notified me by mail of a recall for the fuel relay which could cause a stall and crash and has recommended i take the car to a dealer for repair. After taking the car to the dealer, the dealer has stated that no problem can be found and they cannot recreate the issue. The jeep dealer has no evidence showing them that the problem is occurring as a result of the fuel relay even with the recall in effect. The dealer has advised me to pick up the car and wait until parts are available to fix the recalled part. This means they have advised me to drive the car with this potentially fatal flaw. This is as of november 18th, 2014. Chrysler's recall department has advised by phone i drive the car to another jeep dealership to see if another service department can diagnose the issue. This recommendation puts myself and the public at risk of serious injury or death. There has been no temporary repair suggested or a date when a permanent fuel relay replacement part will be available. No alternative transportation has been provided or offered. I am without a means of transportation while my vehicles is not functioning due to safety reasons.
2011jeep grand cherokee overland had stalled in the middle of an intersection losing power steering, no brakes, and no warning lights on dash telling me anything about jeep being turn off. Very scary! i hit the curb and almost hit the atop sign.
It has now happened several times in which i'm driving and the jeep suddenly loses all engine power, braking and power steering. This happens on the highway. There are never any warning lights or sounds to signal this is about to take place. This last time it almost made me cause an accident.
Upon exiting freeway on2/05/14 car stalled without warning, making it difficult to steer because loss of power and brakes not fully functional i almost ran into street divider, i was able to steer to the side of the road, where i attempted to restart the vehicle. Vehicle did start and seemed fine afterwards.it happened again 4 days later again while exiting freeway off ramp again. I took the vehicle to the dealership where they hooked it up to a diagnostic and found no codes other then a software update they did they could not find a problem. I've read several complaints about this same type of stalling without warning on other jeeps and no one has been able to get any help with this issue. I suppose not until someone dies from this malfunction of these jeeps will chrysler start to look into this problem and recall the part that is causing this to happen.
The car stalled and engine shut off while driving, decelerating around a left turning curve. Lost acceleration capability, power steering, brakes, and electrical system (no emergency flashers). Could barely control car and ended driving through curve, off the road, down into small ravine and into field. Were fortunate to avoid road signs and telephone pole. Car restarted after putting gear in park. Very afraid to drive this vehicle anymore. Not able to get appointment with jeep dealer for another week.research shows this could be related to faulty tipm. Our service records indicated this jeep did receive chrysler group safety recall p54 (nhtsa #14v530) tipm internal fuel pump relay replacement, which states is a potential cause of the car losing power. Seems to have not prevented the moving car from losing power.
I driving getting ready to turn thecorner and my jeep just dies . The radio and everything stays on but i less power steering and brakes are hard to push and no gas. If i put it in park and try to restart it's does start without a problem .. It has done this a couples times before.. There was a time a couple months ago when i was sitting at a stop light went to go and couldn't .. And then one other time 2 weeks ago also trying to turn a corner (it's all at random when it happensno warning) there are no warning lights on
The contact owns a 2011 jeep grand cherokee. While driving various speeds, the vehicle stalled and the steering seized. The contact placed the vehicle in neutral. When the vehicle was restarted, it operated normally. The vehicle was taken to elgin chrysler dodge jeep ram (1010 e chicago st, elgin, il 60120, (847) 697-0900), but the cause of the failure could not be determined. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 55,000.
While driving 2011 jeep grand cherokee with children in car, the jeep just stalls out on me and i lose control of the steering. It has happened most times when i am making left and right turns.
My jeep has stalled at least 5 times with the power steering failing.1) once while at an intersection turning left on a green arrow no steering.2) traveling about 45 mph and stalled again and no steering.3) twice going from 55 mph up to a stop sign and the car stalled again no steering.4) just last friday, i was driving 55 mph and slowing to make a left turn and again stalled and no power steering.this is getting serious and happens unexpectedly which makes driving dangerous.the stalling is happening more frequently now.i've contacted jeep and they say a recall has been issued but no fix has taken place and is to be determined with no idea when.the recall was issued late last year. So how long does it take to fix a relay issue?this has gone on far to long and getting scary.please help me and get some kind of answer from jeep.sincerely,[xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
2011 grand cherokee overland 5.7 v8 approx 124000 miles stalled when turning left through intersection slowing from 50 to 25 mph. Steering and brakes failed. All recalls have been performed. This was supposedly fixed with p54 (fuel pump relay). Fortunately i was not towing my boat. This issue seems to have spanned many years and is extremely dangerous.
The contact owns a 2011 jeep grand cherokee. The contact stated that while driving at approximately 35 mph, the steering wheel seized and the vehicle stalled without warning. The vehicle was taken to a private mechanic who stated that the vehicle was functioning as designed. The contact received a notification of nhtsa campaign numbers: 14v530000 (electrical system) and 14v154000 (service brakes, service brakes, hydraulic) however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not notified of the failures. The failure mileage was 28,000.
My 2011 jeep grand cherokee began stalling while driving in december 2014. These occurrences have been documented by the dealership four times. It has always stalled while driving at speeds higher than 50 mph. It has stalled on the freeway 2 times and i have been spared a serious traffic collision due to light traffic conditions. The vehicle never throws a code when it stalls. There is nothing the service department can do for these "phantom" occurrences. The tipm has been replaced since that can sometimes be the issue. However, the stalling continues. I have researched this stalling issue and there are others with the similar problem. What will it take before chrysler addresses this life threatening problem? currently, my vehicle is back at the dealership for this problem. I am not looking forward to picking up my vehicle since the problem is always looming like a black cloud over my head.
Was slowing down from 50 mph to make a left hand turn.as i was entering the turn, at about 30 mph, the engine shut off. All dash lights still functional, radio was still on, turn signal still on.there was no sputtering.lost power steering and power braking (and any other items that are not functional while in "run" mode).shifted to "neutral", but it would not start because the transmission was not in "park".pulled to the side and stopped the vehicle, put it in "park".started like nothing had happened.there were no warning lights before shutdown, there are no service lights or obd ii codes stored in computer.was using the push button starter, the key fob was in my pocket.
Engine stalls, wont start or dies right after starting, i think it is part of a recall with no fix available.if in motion it dies and losses power. Put in neutral to start while rolling!this happens more and more frequently lately.
2011 jeep grand cherokee power steering lines at cooler were missing clamps.line came loose, emptying system fluid onto driveway while idling with less than 800 miles total.drove vehicle to dealer, where clamps were discovered to be present, but not slid onto terminus points and not secured.
The vehicle consistently shuts off while i'm driving, losing power steering and engine power. It seems to occur when i am slowing down. This happens usually once/twice each week and most recently almost caused a high speed accident, as my car shut off while i was making a left turn on a highway, which caused a semi truck to swerve, nearly hitting me and my 4 year old son.
While driving 55 mph on the freeway the esc light came on and then my engine stalled, power steering and brakes shut off.i had to get to the side of the road and slowly coast to the exit!with my two kids (both under 4) in the car.talk about scary!!!!i had my car towed to a jeep service center and after 4 days with my car - they said they could not duplicate nor find any issues.i had to pay $200.00 for that answer.which i was not happy with!!!then today (july 12, 2015) while slowing down at a stop light - the same thing happened again!!!!!
On more than 1 dozen occasions my jeep has stalled while driving anywhere fm 20 to 40 miles an hour. I lost steering control and brakes while the rest of gages stayed on.after the first few times i figured out i could throw in neutral , hit the ignition button and it starts right back up. Chrysler jeep told me this was a "relay " recall for over 1 1/2 years that they had no repair for. So they just kept replacing trhe part. I would get anywhere fm 2 wks to few months with the "new, bad part" the reall repair came in last week. After replacing it, i made it 2 days before i stalled again. This time on an exit ramp doing 30 miles an hour around a sharp turn .i (and my 13 year old son) went off the road into a ditch. I had to use 4 wheel drive to get out. I casued minor f=damage aswell. This time! i keep telling them it;s only matter of time before i die or kill someone when this stall happens. I have had a rental or been with out a car for at least 5 weeks of this last year alone for this recall failure.i look online and there are hundreds of websites and links to jeep grand cherokees that have done this. How many ppl have to wreak or die to get someones attention?? i have filed this complaint a few years ago.
Car stalls with no warning while driving. Has happened twice. Lose power steering. Able to re-start.
Was coming to a stop, getting ready to do a left turn and the car engine went off and the steering wheel locked.had to come to a complete stop and put jeep into park to start it again. Started fine but was dangerous as this could have happened in the intersection. Could have caused a crash. This is the second time this has happened and took it in for a recall already regarding stalking issue. Please help
I have had to replace my thermostat about 6 times since i got the car in 2017. The housing breaks and it leaks causing over heating
On friday, 9/19/14, my 2011 jeep grand cherokee almost killed me. I was driving between va and ny via i-81 for a family funeral. I stopped half-way there for lunch and then experienced a problem starting it. Hitting the start button, it would not start, and would not stop trying to do so - it kept cranking and would not stop until i opened the door. It did this 3-4x, and then it started. It had never done this before. I continued on, more cautiously. An hour later, while passing several big rigs, part of the electrical system stopped working. I lost power steering, accelerator function, and my dash lit up - and the engine continued running and even revved despite the lack of the accelerator. My brakes also didn't work for approx. 10 seconds. The road curved, and i almost lost control and flipped the jeep trying to avoid the big rigs, which were slamming on their brakes all around. Ultimately, i was able to pull over with no accident or damage and turned the vehicle off. After 15 minutes, it re-started, and i was able to get to my destination with no other problems. Upon arrival, however, i experienced the same things while testing it at very low speeds on back roads. After the funeral on saturday, i was able to get it to the local dealership, where it still is undergoing diagnostics. I had to travel back to va on sunday, and now have to rent a car, deal with long-distance repairs with an unknown dealership, and travel back to ny to get it once repaired. The dealership indicated it sounded like a tipm issue, which i have learned jeep/chrysler know about, but have not recalled. I have previously experienced minor electrical issues (flashlight never worked, multiple back bulbs, etc), which the dealership indicated may indicate tipm issues since the day i bought the vehicle, but were always dealt with as isolated repairs. Please help with a jeep/chrysler tipm recall!
Vehicle will randomly stall while slowing down, brake pedal gets instantly rock hard and steering is next to impossible. Fca claimed if was the fuel pump relay but both fuel pump relay recalls were done and it's even worse now.
Serpentine belt failed causing loss of power steering.i did not realize what had broken until i looked later, but i was lucky that i was very close to home as it could have caused major engine failure since the belt also drives the water pump and alternator.
Vehicle stalled on a busy road while traveling approximately 35 mph. I was decelerating approaching a traffic light and lost power steering, power brakes and engine shut down. After placing vehicle into park i was able to restart. This has happened twice in the last few months. The dealership is not able to replicate the issue or take further action to correct the issue.
Fcw light on dash went on and all power went off, causing a total loss of steering and control on the freeway. This could easily result in a fatal collision.updated 9/13/18
The contact owns a 2011 jeep grand cherokee. Whileapproaching a stop sign, the steering wheel became difficult to turn and the brake pedal was difficult to depress. In addition, the contact depressed the accelerator pedal to the floorboard, but the vehicle seized and the engine shut off. The contact stated that all the indicators were illuminated on the instrument panel, but the vehicle failed to restart. The vehicle was placed into park and the vehicle started when the push start button was depressed. The vehicle was taken to lithia chrysler jeep of reno (located at 3223 mill st, reno, nv 89502) where it was diagnosed that the fuel pump relay needed to be replaced. The vehicle was not repaired. The manufacturer was notified. The failure mileage was 102,544.
The 2011 jeep grand cherokee will experience engine stall while the vehicle is in motion, at times in excess of 30 mph. This causes a loss of power steering and power brake functions. It has likewise stalled at stop lights/signals which is equally dangerous when vehicles are approaching from behind at high speeds expecting the vehicle in front to move with the green light.chrysler issued a recall (p54) related to these issues, however the cheap external fuel pump relay wiring harness fix they employed to remedy the problems can be characterized as insufficient at best.in fact, the issues with our family vehicle have actually worsened since the p54 recall was performed in may of 2015.the vehicle's problems have now progressed to the point where the vehicle will not start: a typical symptom of these dangerous jeep/chrysler products. There are literally hundreds of consumer complaints outlining similar issues i.e., the vehicles being difficult to start or not starting at all, vehicles' power windows not operating properly, door locks opening and locking on their own, horn blaring, the vehicle not recognizing the fob, electronic fuel pumps remaining on after the vehicle is shut off and stalling while the vehicle is in motion.a common theme related to all of these issues seems to be the power distribution center for the vehicles or the tipm (total integrated power module). It seems fiat - chrysler has been aware of the problems with their oem manufactured tipm parts for some time, since 2007, but took the woefully inadequate route of correcting only a small and less dangerous issue of the manufacturers defect. Hence their court ordered p54 external fuel pump wiring harness, which on a good day will correct the fuel pump run-on. What needs to be addressed is the stallingwhile in motion issues associated with these vehicles. Please mandate a safety recall.
Takata recalli just purchased my jeep back in june and can view the service history.this complaint in particular has to do with extended crank.my jeep takes awhile to start.i see that there was a fuel pump relay recall.i see in my service history that my jeep had this part replaced: 02/02/2015 78,423 mi at jt's chrysler jeep dodge fiat.again, according to the symptom/conditions, i am still experiencing the same issue, and would like this fixed as soon as possible because of safety concerns.i am experiencing or have a symptom/condition of a clunk and/or bump felt through the steering wheel under moderate braking or driving over rough roads (19-003-14) part to fix known issue is (ar) 05057539ad shaft, steering column intermediate.i would like this fixed as soon as possible because of safety concerns.i am experiencing a symptom/condition of a powertrain issue.when accelerating,i feel the transmission slipping and the engine makes very noisy and abrupt vibrations.all lubricant is new.i would like this fixed as soon as possible because of safety concerns.my window washing feature does not spew fluid onto front windows, however, will spew liquid on rear window.i would like this fixed as soon as possible because of safety concerns.
I started the car up on our driveway, put it in reverse, and tried to turn the car to go onto the roadway, but there was no steering.i heard a small pfftt sound as i started the car, and have never heard that sound before.there is no sign of any fluids under the car.
When driving the vehicle shuts down and the steering wheel gets tight.
When driving the engine will turn off with no warning. Since december until now, it has done this a total of 6 times.3 of the times either merging onto the freeway or getting off of the freeway.scares me so much. I have been lucky enough to not have anyone crash from the behind. My steering wheel locks, and the brakes become very hard to push down on.its hard to move out of the way of traffic.
The contact owns a 2011 jeep grand cherokee. While driving approximately 65 mph, the steering lost power and the vehicle shut down without warning. The contact activated the hazard lights, shifted into park, and restarted the vehicle. The dealer was not contacted. The manufacturer was not made aware of the failure. The failure was not diagnosed. The failure mileage was approximately 106,618. The consumer stated the failure occurred on daily basis, usually while slowing to a stop.
The contact owns a 2011 jeep grand cherokee. While driving approximately 40 mph, the vehicle stalled and the ability to steer and brake seized. The contact had to maneuver to the side of the road. The contact restarted the vehicle and drove to the dealer. The technician diagnosed that the power control module shorted all the spark plugs and the software needed to be updated. The failure occurred twice. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 63,000.
My 2011 jeep grand cherokee overland v8 hemi stalls while slowing down to turn onto another road, or going from highway speeds to exiting a ramp. It's been occurring for several years. I've already had the fuel pump relay recall fixed twice, and my jeep still stalls out almost on a daily basis. It turns out chrysler issued a recall (t36) for 2012-2014 jeeps with alternator issues; however the information i have read on the recall sounds a lot like what is happening to my jeep. 2011 jeep gc overland should be included in this recall.
The vehicle was traveling at approximately 40 mph on a traditional two lane country road. As i approached a left handed turn, i pressed the break pedal and instantaneously lost power steering and power breaks. The vehicle became difficult to control and drove off the road into a small grass field. After coming to a stop, i looked at the dash and realized the tachometer showed 0 rpm indicating the engine had stalled. At first, i was unable to restart the vehicle because the shifter was still in drive. The vehicle restarted with no hesitation once the shifter was moved to park. The p54 recall has previously been completed. Fca has been informed and the vehicle was inspected by a jeep dealer. The recall for v62 is still in development and the vehicle has since received the temporary interim repair. I have decided to park the vehicle until fca can reassure the vehicle is safe to drive.
The contact owns a 2011 jeep grand cherokee. While driving approximately 50 mph, the vehicle stalled and the steering column seized. The vehicle was able to restart. The failure recurred on six different occasions. The vehicle was taken to a dealer, where it was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 76,000.
Twice on two separate occasions, when going about 25 miles an hour on a town road and breaking and turning to the right (one time was more right than the other), my car loses power out of no where. My engine shuts off, i lose power steering, and i lose my break assist. It is very scary and dangerous and could cause a life threatening accident. I crossed over into the opposite lane of traffic with little to no control. Fortunately both times no one was near me and i was able to come to a stop. I can then restart the car and drive away. I dont know how to replicate the issue. I have seen other reports of this same problem with other grand cherokees on the internet. I dont know if the current recall that i need is supposed to address it or not but i plan on calling my dealer about it asap. My car is about 149k miles. I think the lights stay on when this happens.
While driving down the interstate, using cruise control, my car suddenly lost power steering and then all control including gas. Seemed to stall but then would come back on and off as i was "coasting" to a stop. Trying to make my way over two lanes so i could safely pull off the shoulder out of danger was next to impossible. I had to have my car towed 110 miles to dealer and jeep only covered first $100 so i ended up paying another $450 in towing costs. The dealer said my "serpentine belt" had been shredded and it had wrapped itself around everything in its path. Talking with numerous other garages and even other jeep certified mechanics, they all agree these belts should be replaced around the 85,000 mile mark even though they shouldn't show signs of wear until the 95,000 mile mark. Therefore i would like to know why the belt in my car, with only just under 43,000 miles on it, shredded so badly and almost caused me to drive straight into numerous cars and then into a guardrail and off the side of the interstate.
My car sometimes it doesn't start and keeps cranking. But the most dangerous is when it shuts off while driving. I took it to jeep service but they didn't find what causes the issues. It keeps stalling. Doesn't happen every day and all the time but it's happening more frequently.
The jeep has only 43,880 miles when i went to the jeep dealer for an oil change. I was told the power steering rack was leaking.the repair would cost $1602 plus tax.this jeep has not been driven off road and should not be leaking with this low mileage .there appears to be many complaints of owners with the same problem. It appears there is a fault with the part.
The engine seemed to lose power and the power steering and breaks lost power as well. Was merging from the highway on to a main street in a city. The vehicle was nearly inoperable but i was able to stop it and restart it. But the brakes and steering were locked.
Vehicle stalled while driving in highway traffic at about 40 mph. Lost ability to steer as power steering quit working. There is a year-old recall to fix fuel pump relay problems but fca, the manufacturer, has yet to provide dealers with the parts needed to fix this problem. This is totally unacceptable as we have continued to drive this vehicle since we do not have, nor can we afford, another vehicle. Please pressure fca/jeep to provide parts to dealers immediately. Recall # v62/nhtsa 19v-813.
Good evening. I had purchased a 2011 certified pre-owned grand jeep cherokee on 7/4/2014. I had start to experience clunking sound and clicking as i would turn the steering wheel a few days after my purchase. I contacted the dealer that scheduled me an appointment to replace a brake booster recall on 7/18/2014 and would address other issues that i may have. During my appointment in the service department at the dealership, it was mentioned to me that the reason for the issues in my steering wheel was there result of my front struts being worn down and needs to be replaced. I was told that the struts where on back order and i would be notified once they come in. I have an appointment for their replacement on 8/1/2014 at 9:45am. After 7/18/2014 made me question if my certified pre-owned jeep had underwent the 125-point inspection that is supposed to have been conducted to make it a certified pre-owned. I had then went on the jeep website to find out want the 125-point inspection entailed. Under #90 of the 125-point inspection, speaks of shocks and struts. My question now was if my certified jeep under went the 125-point inspection, then the struts should had been addressed prior to sale. I am now beginning to experience additional issues with the vehicle. I made numerous attempts to notify the dealership to find out if the 125-point inspection had been completed. I would not get any cooperation, just passiveness. I had than called the jeep chrysler information center for some type of resolve in finding out if the 125-point inspection was completed, to no success. I am very much concern of my safety,and i need to know if this inspection was conducted prior to it being sold to me. If the dealership did not conduct the 125-point inspection, i would like them to be held accountable of this action. Please help me in any way possible with this matter. Thank you in advance.
The contact owns a 2011 jeep grand cherokee. While making a right turn at 20 mph, the steering wheel became difficult to turn. The contact had to apply force to the steering wheel in order to steer the vehicle. In addition, the brake pedal was depressed but the vehicle failed to stop and then stalled. The contact was able to restart the vehicle. The dealer was unable to diagnose the failure. The vehicle was previously repaired under nhtsa campaign number: 14v530000 (electrical system). The manufacturer was notified of the failure. The failure mileage was 105,000. Ma 10/23/15 updated 11/03/15.
Timp recall, was repaired jan 2015.today vehicle stalled in traffic, completely shut down and lost power steering, while making a left hand turn.i am lucky i was not in an accident.i was able to restart the vehicle.i have made an appointment with the dealer, but since it was repaired previously, not sure what they will do for me. Obviously there is still a problem the recall did not repair.
On friday, 9/19/14, my 2011 jeep grand cherokee almost killed me. I was driving between va and ny via i-81 for a family funeral. I stopped half-way there for lunch and then experienced a problem starting it. Hitting the start button, it would not start, and would not stop trying to do so - it kept cranking and would not stop until i opened the door. It did this 3-4x, and then it started. It had never done this before. I continued on, more cautiously. An hour later, while passing several big rigs, part of the electrical system stopped working. I lost power steering, accelerator function, and my dash lit up - and the engine continued running and even rev'ed despite the lack of the accelerator. My brakes also didn't work for approx. 10 seconds. The road curved, and i almost lost control and flipped the jeep trying to avoid the big rigs, which were slamming on their brakes all around. Ultimately, i was able to pull over with no accident or damage and turned the vehicle off. After 15 minutes, it re-started, and i was able to get to my destination with no other problems. Upon arrival, however, i experienced the same things while testing it at very low speeds on back roads. After the funeral on saturday, i was able to get it to the local dealership, where it still is undergoing diagnostics. I had to travel back to va on sunday, and now have to rent a car, deal with long-distance repairs with an unknown dealership, and travel back to ny to get it once repaired. The dealership indicated it sounded like a tipm issue, which i have learned jeep/chrysler know about, but have not recalled. I have previously experienced minor electrical issues (flashlight never worked, multiple back bulbs, etc), which the dealership indicated may indicate tipm issues since the day i bought the vehicle, but were always dealt with as isolated repairs. Please help with a jeep/chrysler tipm recall!
I have experiencing the shudder/bump feel with the steering when bump or sudden brake. I check the article in tbs under steering 19-004-11 and call the dealer. They check on the vin of my car and said that this article is apply to my car in their system. I have a 2011 jeep grand cherokee overland summit which mfd isin april 2011. I also mentioned this article and issue to the dealer. But they just kept saying that this is not in their system based on the vin on my car.
The contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign number: 19v813000 (electrical system). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. While driving and attempting to turn the vehicle to the left, the steering wheel became difficult to turn. In addition, the contact needed to depress the brake pedal with excessive force. The contact placed the vehicle in park and turned off the ignition. When the vehicle was restarted, it resumed normal operation. The failure occurred a total of five times with one of the failures occurring when making a right turn instead. The contact called orr chrysler dodge jeep (located at 900 truman baker dr, searcy, ar 72143, 501-279-3311) where it was determined that because there was no check engine warning indicator illuminated, they would not be able to diagnose the failure. The manufacturer was made aware of the failure and provide case number: 57815893. The contact was informed to have the dealer diagnose the vehicle. The approximate failure mileage was 100,167.
I was driving down the highway at 60mph when i let off the gas and hot the brakes to slow down for a corner the engine shut down and i lost breaks and steering. I was able to muscle the steering through the corner and coasted to a stop. I put the jeep in park, got the break pedal and started the vehicle back up. Everything seemed to work again. When i lost the engine, breaks and steering nothing else was effected. I still had lights, radio and gauges. But, no warning lights or codes came on.
Takata recall. When my vehicle is in motion arriving at an intersection, and i decrease the speed, the engine shuts down and at the same time the steering wheel is stuck, making it impossible to turn, and the brakes get hard. I have already taken the car 3 times to the jeep shop and they have not been able to fix this problem. Since this problem started 2 months have passed and it has already happened 4 times. The car does not show any errors on the screen or afterwards when they are read. It is very dangerous because it always stays in the middle of the intersection without being able to do anything.
Driving home from work on a friday afternoon, while making a turn in residential area, the engine cut off and the steering locked up.the radio, instrument panel and a/c were all still on, so did not immediately realize the engine was off.was able to restart after putting vehicle into park. Fortunately, no other vehicles were behind me or could have been worse. Dealer not able to find what was wrong since they could not replicate it, so was not able to repair problem.has not recurred, but now very scary driving, not knowing if it will happen again.
As i was backing out of my driving, i heard a pop, and got out to investigate, and noticed the right passenger side, tie rod end had come loose from the tie rod.it was not broken but had literally come apart.after the part was taken off, we could see that the threads on the tie rod were stripped down around the bottom of shaft.i took the part to my dealer, and he said, that is not supposed to happen.i have contacted the makers of jeep, but have not heard anything back as of yet.this is a faulty part, and could have caused a tragic accident.
Our 2011 jeep grand cherokee stalls without warning. The issue usually occurs when slowing down and turning to exit the highway.we have had all recalls taken care of, and have had the jeep in to the dealer several times for this issue with no resolution. The drivers ability to control the vehicle after the loss of power is significantly diminished. This has happened several times over the past year.
The first time my jeep stalled i was going around a turn and almost crashed into a highway barrier. I waited a couple minutes, turned my car back on, and kept driving. The second time it stalled, about 1 month later, i was turning into my driveway. It would not turn back on at this point. I brought it to the dealership and after 2 hours of diagnostics they informed me it was the tipm and would be $1,200 to fix. After searching online about this part, i noticed many other complains of this same issue for a 2011 jeep grand cherokee. This is clearly a faulty part and should be recalled. If my vehicle had stalled in different conditions, the results could have been fatal.
On multiple occasions, our 2011 jeep grand cherokee overland 5.7l engine stalls while braking and trying to turn corners. Recall p54 to replace fuel pump relay to correct this issue was done in november 2015, but the issue has continued. Most recently occurred sept 8th, 11th and now today the 14th. Had vehicle in for diagnostics on sept 13th and jeep technicians were unable to find the problem. When this stalling occurs, there are no warning lights and apparently no fault codes generated. When motor stalls, we lose power steering and brakes and have ended up on the wrong side of road trying to get stopped. This usually happens when decelerating and braking to turn off or onto a highway.
Vehicle dies from no reasons, also fails to start at times.
My wife has had 3 separate encounters where her 2011 jeep grand cherokee overland has randomly powered down, losing capability to operate the vehicle (no brakes/steering) while she was driving the vehicle.the first occasion happened in november of 2013, vehicle was stopped at an intersection and lost power.the vehicle was put into park and re-started with no further issue.we didn't report this incident.the second event happened on april 3, 2014, the vehicle lost power while my wife was driving at approx. 40 mph.again, when the vehicle came to a stop she put it into park and re-started the vehicle.we contacted the local chrysler dealership on april 7 and set up an appointment for april 12.the third event occurred this morning, april 10, 2014.the vehicle speed is difficult to determine but my wife was slowing down to make a left turn on a 50mph road.there were other vehicles in the area that could have caused serious accident, mainly a school bus with children on board.again, the vehicle had to be put into park and restarted.difficult to do on this busy road.i contacted the same dealership and explained to them what had happened.the dealership moved up my april 12 appointment to today.so far, the dealership has been accommodating.they plan to run diagnostics checks to determine cause of power failure.also, there are other electrical issues plaguing this vehicle (power door locks not working, drivers side seat heater not working, key not being detected).this vehicle has approx. 129,000 kms on the odometer and we bought it privately about 6 months ago (approx. 105,000 kms).i felt that i should report this issue given the recent attention to similar issues with general motors (ignition switch).if necessary, i can provide more details.
Vehicle will unexpectedly stall during decelleration and braking. Vehicle loses all power to the motor and power steering, making it difficult to avoid collision and steer vehicle to safety. This happens at high and low speeds, and has occurred on 3 separate occasions in a 2 week time period. This issue was supposed to be addressed by recall number p54; of which i completed on this vehicle in 2014. This issue persists, and i am seeing other owners complain of this identical problem on various forums. Jeep/chrysler seems to be inconsistent on the coverage of repairs and diagnosis. This is a real safety concern that should be addressed universally.
2011 jeep gc overland dies while on a curve.power steering not operating, engine not running.will restart but happened 3 times in one week.towed to jim doran jeep/chrysler in mcminnville, or, 2 wks ago.dealer cannot diagnose or replicate.am without a vehicle and need to drive back home to mn in 3 wks!pls help!!!had taken it to mckay's jeep dealer in st cloud last june as display was stating service fwd.they performed an update but mssg kept appearing & had to return for more repairs.dont have paperwork w me here in or.cost over $2,000 for repairs.dont know if this issue is related but display mentioned something about fwd when it died last time driven.vehicle is unsafe to drive!only owned it for about 18 mos.purchased from tenvoorde ford in st cloud, mn.came to that dealer from canada....need to know what my options are.i need a vehicle asap.
The contact owns a 2011 jeep grand cherokee. While driving 65 mph, the vehicle stalled and caused a loss of braking and power steering ability. The vehicle was taken to a dealer to be repaired. The manufacturer was made aware of the issue. The failure mileage was 115,000.
While driving and deceleration the jeep shuts off. No lights come on indicating that the vehicle is no longer running. The first clue is loss of power steering and brakes. This always happens within the first couple miles of driving. The jeep starts right back up and then 99% of the time won't stall again for a couple days. This is getting more frequent.
On the weekend of 6/9/12, my vehicle began giving starting problems and shutting down while driving. The dealerships service department was closed so i had to wait until monday 6/11/12. I made several attempts on that day to have the vehicle checked out but the service department kept giving me a run around. The vehicle spent the night at the dealership and was checked the following day. I received a call that my vehicle is ready and was informed that a flash was done and a new computer had to be ordered that's why the check engine light is on. Left the dealership and the vehicle shut off once again while driving and when i attempted to restart it was giving the hard start once again. On 6/16/12 the vehicle was fully un-operational and had to be towed to the dealership. It sat there until the part arrived and was installed. On6/21/12 i picked it up once again it's suppose to be working great because the computer was replaced. Less than an hour later it did not want to start again. I carried it back down on 6/22/12 and on the way there the vehicle shut down. Later that day found out another part had to be ordered. 6/29/12 my vehicle was ready again and said to be working great and it was because the hard start problem was fixed but the shutting down was not fixed because it occurred once again on 7/1/13 and has been happening constantly for over a year.
This is the sixth time, today, 9/13/15. I haven't been killed yet, but it's a future possibility. My jeep loses power and will not steer.it happened with my mom and my only child in the jeep.chrysler tells me every time to take it to the local dealer, quirk jeep in marshfield, ma.i do.they run the ever popular 'diagnostics' and find nothing wrong with it.yet, it keeps happening!the last time it happened, i was on the highway during rush hour traffic.state police would not allow me to wait for aaa so i had to pay out of pocket $120 to be towed off the road by some neanderthal in a tow truck.what can i do before i am killed by this vehicle?*the last time it happened was in early august of this year.i contacted jeep with this email and was told to take it in to the dealer for 'diagnostics.'i did and they found no problem again! my jeep is again losing speed and power steering. It is random. I am driving along and it loses acceleration and power steering. I am terrified to drive on the highway expect in the far right lane at minimal speeds.this is a problem because i am a travelling salesperson and must be on the road all day, five days a week. I travel up to 200 miles a day. As iindicated back in december, this is my fifth jeep. Quirk says all the recalls on myvehicle have been done and their diagnostics can find no reason for theloss of power. However, it is happening and it is extremely dangerous.originally, when this first started happening, shortly after i bought this pre-owned jeep, i was told the tipm recall would correct these problems. Obviously, it has not. *in addition, i have random issues with my key not working or my car refusing to turn on. I am a single mom who has to work. I do not have the financial ability to buy a new vehicle and junk thisjeep. I need this vehicle to work as it is supposed to work.
I was entering a parking garage in nyc. I was driving at a low speed to be mindful of other pedestrians/vehicles in garage. My car made a sudden loud popping sound. I felt the car jolt to the right and hit the wall to the right of me. All of the sudden i had no control of the vehicle. Parking attendants and other people in the garage could not believe what had just happened and i couldn't either. Had vehicle towed to manhattan jeep where service rep scott caruso immediately identified that the control arm snapped off the right front passenger wheel causing the wheel to turn completely right. He entered the issue as a warranty claim. My own research has turned up other steering issues with the jeep wrangler that sound similar. I was fortunate that this happened to my vehicle at such a low speed and in a parking garage. I am sure if it happened on the highway at highway speeds there would be multiple fatalities. To this day chrysler has not done anything to honor the warranty claim and my car is sitting in manhattan jeep until further notice. D'ambrosio dodge chrysler jeep in downingtown, pa (where i bought the vehicle) has also identified the issue as a mechanical warranty issue that should be covered under the warranty. Chrysler has not honored the warranty and the issue remains unresolved.
While making a turn the steering and the brakes locked up and the engine shut off, causing me to lose control of the vehicle. This has happened twice 8 months apart.i've done the recall for the relay switch in 2015. This happened again (2nd time) yesterday april 9th, 2018.i almost hit a car at a light it was terrifying. The dealership has my jeep now and said they can't diagnose unless they have an error code or unless it happens while the technician is driving it.is chrysler going to have people drive these suv's and ignore that people could die?this is an extremely urgent situation. I don't feel safe driving my jeep that i love. Please help?
Replaced tipm 15 months ago. Today, turning into parking lot car stall. Lost all power steering, no brakes, no engine. Had to restart while coasting. Decelerating at 45 mph making a left turn.
While decelerating and making a turn the vehicle has shut off which causes you to lose steering and braking.this has happened to me on 4 seperate occasions
Onmay 4, 2017, approximately around 7:00pm, i turned right onto a freeway and my steering wheel locked up and the vehicle shut off completely. I was not able to turn the steering wheel and barely was able to make it out of the middle of the road. The engine shut off while driving down the road. I am luck that i did not have a car behind me or i would have caused an accident. How scary!! chrysler has claimed that they have fixed this!!
There are three key parts that must work after a car starts, steering, braking and accelerating. The brake booster and power steering pump in my 11 jeep grand cherokee need to be replaced. I'm currently taking all precautions when driving, however this is not nearly enough. I feel that an accident is inevitable. It has now been two weeks waiting for two parts. Facing the worst weather conditions in years i would like to feel safe driving to work and with my family. I understand that certain statistics have to meet before issuing a costly recall, however under these conditions i'm faced with (backordered parts) i don't see why an exception shouldn't be issued against chrysler. If a problem exists you should be able to have the parts available to meet demand. Not being able to meet demand will almost surely provoke a class-action lawsuit. My question is what steps are being taken by the nhtsaagainst jeep/chrysler? hit the gym and flex your muscles. The worst action is not taking one.
Every 3 months apart or so my vehicle has lost power on the engine causing it to shut down on me when i make a hard left turn while applying my brakes. The first time that it happened it was on the freeway on my way to work out of nowhere my wheel hot hard and when i was pressing my accelerator it was not working. , the second time it happened when i was making a left turn and the same thing happened to me i had to get on top of the side walk because i couldn't steer it enough to make my turn. And my third time happened this morning while i was going under the bridgeluckily for me no one was behind me but this problem is a situation ready to go wrong. Out of all these times i have been alone in the vehicle going on my way to work in the morning. Its always a scary experience for me. I do not feel safe driving the car. No codes no nothing. The steering wheel gets all hard that i can barely turn it to get on my right lane so i can put my car in park and restart it , from there it starts working fine like if nothing happened.
I was knocked unconscious and have no memory of crash jeep was totaled i never saw it again took 4 months to recover.
I have a 2011 jeep grand cherokee overland. There are currently 42,000 miles on this vehicle. I went to a shop and tried to have the rack and pinion replaced. And i was told the all the four axle spindles are rusted so badly. The professional in the shop had to spend lot more hour to figure out an other way to remove the parts without touching the spindles. I was told that it was impossible to unscrew the axle nut out from the spindles because of the rusts. This problem is still unresolved. And it would prevent the process of future parts removal. I strongly believe chrysler should issue a recall or a free repair for this issue. Thank you!
The contact owns a 2011 jeep grand cherokee. The contact stated that while driving at 20 mph, making a right turn the steering wheel ceased, with several warning lights temporarily illuminated. The contact was able to veer to the shoulder of the roadway. The contact noticed an abnormal odor coming from the engine. The contact turn the vehicle off and contacted an independent mechanic who towed the vehicle back to the residence. The next day the vehicle resumed normal operation and was taken to (spitzer chrysler dodge jeep ram of homestead 30101 s dixie hwy, homestead, fl 33032 (786) 650-3104) where it was diagnosed however, the technician was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 132,000.
Exiting highway.one incident merging right off ramp.other incident, slowing to cross oncoming traffic onto a road.engine suddenly shuts down.fcw light comes on.sensor on front is kept very clean!vehicle will restart but this is very dangerous as i was almost hit by oncoming traffic in the none incident.i read that this is common with these vehicles.shame on you!never have another one
2011 jeep grand cherokee shuts off while driving.power steering, engine control and braking all become difficult to use. Happening while turning causes the vehicle to veer into the guard rails, if they are present, or oncoming traffic, if turning away from traffic is too difficult. Luckily, in the multiple times this happened, i was turning right, either onto the highway onramp or into a gas station. The times into the gas station, sent me over the curb and grass, barely missing the pumps. The vehicle shows no signs of an error on the dash.all radio, lights and gauges work fine. Once you are able to stop the vehicle, it must be put into park and the push button start re-ignited.it terrified my family.
While driving my 2011 jeep grand cherokee i saw white smoke coming from the driver side sun visor and then aburning smell. I pulled over and after a few minutes the smoke cleared, the bracket for sun visor stayed hot and shows signs of melting. No injuries, the vehicle was driven to dealership immediately... Updated 08-20-14updated 08/25/2014
The dashboard on my 2011 jeep grand cherokee overland is currently peeling and is essentially defective. After talking with jeep and my local dealer about replacement they explained to me that this would not be covered under my warranty and that i would have to pay for this repair on my own.
I have a 2011 jeep grand cherokee overland. This car is only 4 years old and all the 4 axles nuts are rested. This could prevent taking some of the mechanical parts off for repair. Chrysler should have issued a recallor a free repair for this.
This is for a 2011 jeep grand cherokee laredo (< 6 months old) the jeep had been parked outside on a warm day. I went to go open the tailgate, and the tailgate only opened part way before stopping. I then nudged the door open so it would go all the way and the glass on the tailgate exploded, cutting two of the people standing behind the vehicle. At that point the tailgate opened all the way and the spoiler at the top came off.i contacted the dealership who submitted pictures to chrysler. Based on pictures alone, they stated that they could not determine that it was a manufacturer defect and therefore denied my claim to cover under warranty.i was instructed to contact the company customer service line and request that they send someone out to take a look at the car. They never sent anyone else out. Apparently the district manager looked at the pictures and the description of what happened and made the decision to not cover it.chrysler claimed they couldn't overturn the district manager's decision. They strung me along for 2 weeks over the phone to tell me this.there is really no other reason than a defect that would cause this to occur.
The contact owns a 2011 jeep grand cherokee. While driving at approximately 70 mph, the driver side sun visor and headliner caught fire. The contact extinguished the fire. The contact sustained serious burns to his left hand that required medical attention. A police report was not filed. The vehicle was serviced under nhtsa campaign number: 14v391000 (electrical system) but the remedy failed to repair the vehicle. The manufacturer was made aware of the failure. The failure mileage was 54,000.updated 11/20/15*lj updated 1/14/2016, updated 4/11/18
2011 jeep grand cherokee laredo a p14 recall was received.*mwthe consumer was informed the parts were not available and was placed on a waiting list. Also, the sun roof function was inoperative, the leather was separating from the dashboard and the rotors were completely rusted.
(overland edition) leather dash covering is loose, called customer assistance and was told that this is not covered and they were sorry, dealer wants $3500 to fix. Vehicle has been in service for less than 4 years.
Dashboard is melting and leather is coming off the dashboard.less than 10,000 miles over 36,000 and bought a $3,000 5yr 75,0000 mile extended warranty and jeep would not cover this.potential safety issue.
Front dash board it's getting wrinkles all over , and the dealer does not want to fix it.it's not covered, they said.
Jeep grand cherokee laredo 2011 - serious front critical suspension connectivity point corrosion / binding (latest 12/2015)very serious problem, extensive corrosion with key front suspension connectivity (lower control arm main bolt/frame connection, both sides).issue so bad an ever-growing binding creaking noise became audible from the cabin.sound audible when accelerating and stopping.several dealer efforts to begin to address with service efforts spanning nearly1.5 years.very concerning as this is a critical suspension connectivity point, if it fails the front end would collapse.servicing dealer victory chrysler able to diagnose shared how extensive corrosion is but could not explain why this corrosion and binding occurred.suggested we speak to chrysler, which we did to no avail (see other attached).we asked chrysler to investigate, they did not.we shared very much detail just as done here.we asked for monies spentreturned as this was not covered under warranty, they did not return monies.at minimum this is a serious water control issue, and at worst a serious design/manufacturing defect which could affect thousands.no fix shared, victory chrysler noted to us the best they can do is pull thebolts again in the future and clean/lube if possible. Notice at 1:40, in the video clip following, the recording on the colder day how loud it is.there is no reason for such severe corrosion here aside from a design flaw or manufacturing issue.we appreciate nhtsa's time to review our report and help seek resolution.short video clip illustrating noise heard:http://78449.choruscall.com/dataconf/productusers/ecarmack/media/nhtsa_dec_2015.mp4chrysler case #[xxx] thank you!!!information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Car was shut off, locked and parked in motel parking lot.45 minutes later, call was made to room that it had rolled across lot, down a hill and crashed into a tanker truck which was refueling @ a gas station.car was running and in drive.i am doubly sure car had been shut off, placed in park, and locked securely.weather had been extremely hot that day (+100 degrees).
The contact owns a 2011 jeep grand cherokee. The contact stated that there was a hole in the front passenger side dashboard. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 56,000.
Car was illegally parked in the middle lane, with no indicator lights on or any lights whatsoever. Speed limit was 45mph, i glanced to off to the side of the road where 3 gentlemen were standing and turned back to looking forward seeing a car parked with no lights in front of me. I rear ended the ford focus going about 45mph. The driver of the first car (hungry howies delivery driver) was deemed at fault due to mechanical issues and being illegally parked in the middle of the road with no hazard lights on! the airbag never deployed in my 2011 jeep grand cherokee (massive recall with chrysler cars, and takata supplied parts) the accident occurred on 5.19.15 at 12:15am while on my way home from work ( hilton suites. Auburn hills pd arrived on the scene and i was taken to mclaren hospital in pontiac, mi in the ambulance.
The contact owns a 2011 jeep grand cherokee. The contact stated that the windshield wipers failed to operate. Also, only the front driver's side door would lock and unlock. The vehicle was taken to the local dealer (nielsen dodge, 175 state rt. 10, east hanover, nj) where it was diagnosed that the tipm was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failures. The failure mileage was unknown.
The contact owns a 2011 jeep grand cherokee. The contactstated that the dashboard on the passenger side was torn to the point that if it became fully loose, the torn piece could strike the passenger. The vehicle was taken to bosak motors (3111 w lincoln hwy, merrillville, in 46410, (888) 452-2323), but no assistance was provided. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and did not assist. The failure mileage was 111,058.
I received notice by mail in december that my 2011 jeep grand cherokee had a recall (p36 sun visor wiring) and there was a risk of fire due to a wiring issue. I immediately took my car to dadeland dodge chrysler jeep in miami, fl to get the recall fixed. My car was at the dealership for about 24 hours being repaired and the next day i was called to go pick it up because the recall had been done and the car was good as new. Fast forward to tuesday, april 14th and i am driving and stopped at a red light. My car filled with smoke and i could not breathe in the car. I had no idea where the fire was coming from so i started opening all the windows and noticed there was a fire by the sun visor. All of the electrical functions on the center console and the steering wheel had disabled and i was unable to open the sunroof to let the smoke out. I had to pull over, turn off the car and truly feared for my life because the car had filled with smoke and the sun visor was completely burned. The fire could have burned me had i been on a highway and unable to stop. I think it's incredible that i did my part, took the car to get the recall fixed, and was returned a car that was clearly not fixed. This fire could have severely injured me and i no longer feel safe driving this car. This model car has had several recalls, including one involving the breaks, and to be honest, i just do not feel safe driving it after what happened to me. I simply want back what i paid for this manufacture defected vehicle.
Air ride suspension airbags has to be recharged every month since 2019.while parked front end becomes low (during 1-month period) not leaving appropriate distance from wheel to top of wheel well, resulting is a very bumping ride, until recharged.brand new oem lines and compressor replaced.also, while driving 40 mph or less, "air suspension needs service" notification comes on.front of hood (where the chrome jeep is displayed) exterior now shows paint corrosion.
The contact owns a 2011 jeep grand cherokee. While drivingapproximately 25 mph, an abnormal odor emitted from the overhead of the vehicle on the driver side. Also, the windshield wipers activated without warning. The headliner above the driver's left shoulder started to emit smoke and ignited into flames. The materials from the ceiling were dropping onto the driver seat and burned the seat. There were no injuries. The vehicle was towed to a storage lot. The manufacturer was not made aware of the failure. The failure mileage was 18,500.
The contact owns a 2011 jeep grand cherokee. The contact stated that all the leather on the dashboard was buckling. The contact was concerned that the air bags might not deploy in the event of a crash. The vehicle was taken to south county dodge chrysler jeep ram (located at 7127 s lindbergh blvd, st. Louis, mo 63125), but was not diagnosed or repaired due to the cost. The manufacturer was notified and informed the contact that the vehicle was out of warranty. No further assistance was offered. The approximate failure mileage was 52,925.
My paint on the roof of my jeep grand cherokee started bubbling and visible rust started appearing. After about a month my windshield cracked all the way across starting from where the rust made the paint bubble, this is the only part of the vehicle with any rust. I had usaa send safelite to come repair my windshieldand what i thought was minor rust damage. To my horror the damage from the bad paint/seal was extensive and the windshield canā€™t be replaced until the body of the jeep is fixed. The windshield needing replaced is the original from the factory no part of my jeep has ever been replaced, the only reason it needs to be fixed is because of the faulty paint/seal. I now have no windshield or drivable car. I have reached out and there are quite a few jeep owners that experienced this same issue in the same exact location. It is now being held on by tape so there isnā€™t just a huge hole in the car. The day it cracked the vehicle had not left my driveway, but now my car is not in a state to drive anywhere. Also in outside temperatures exceeding 80 the seat belt warning light and air bag light come on, sometimes it stays sometimes it goes away. However when the airbag light is on it prevents them from deploying in case of an incident which could cause more serious injury or death. I have three open recalls as well, i call roberson jeep of salem in march of 2021, i have not heard anything about the parts being ready, i called in june 2021 about an update and they have not started my claim.
The leather covering on the dashboard shrank, crumpled and wrinkled popping the air vent coverings out. The problem not only restricts air flow (defrosting, etc) it also may prevent the deployment of airbags. It looks horrible and decreases the value of my car, but it presents safety issues.the company has acknowledged the problem and approved my vehicle for repair,but they have also restricted the number or repair kits available and i have been waiting for months and am told it could be months more.they will not give a date.this was a manufacturing defect. I need it to be fixed and they have deliberately restricted the number of parts available to customers with defective automobiles.in addition, my vehicle has a fuel pump relay recall. This part has also not been available for months and has no predicted delivery date.i don't believe it is acceptable to acknowledge the issues, then deliberately slow production of the parts required for repairs.both the dealership and fca customer service say that there is nothing they can do for me. Obviously this issue needs to be addressed at a higher level, but there is not an option for that in the phone tree.i need my car fixed.
Leather dashboard is separating from dashboard and may cause issue if airbag should deploy. This defect has been on the news. I filed a complaint with chrysler in 2016. Since then, i've made trips to the dealership only to have the person submitting pictures be terminated. Now chrysler will not respond to my requests to have this fixed. I've kept all communication. There's no way with the entire leather dash separating from the dash the passenger airbag be able to deploy properly. I've followed up and been as patient as possible looking for a remedy.
The contact owns a 2011 jeep grand cherokee. The contact received a notification for nhtsa campaign id number: 14v530000 (fuel propulsion system), nhtsa campaign id number: 14v391000 (electrical system), nhtsa campaign id number: 14v154000 service brakes, service brakes, hydraulic). However, the parts needed were not available. The dealer was unable to provide a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. The contact did not experience a failure.
The contact owns a 2011 jeep grand cherokee. The contact stated that due to excessive exposure of the sun, the driver's side dashboard was ruined. The vehicle was taken to don jackson chrysler dodge jeep ram (located at 3950 jonesboro rd, union city, ga 30291, (770) 969-7229) where the dashboard was replaced. The contact stated that the failure was still occurring. The vehicle was not repaired again. The manufacturer was notified of the failure. The failure mileage was 150,000.
The contact owns a 2011 jeep grand cherokee. The contact stated that the leather cover on the dashboard wrinkled up. The vehicle was taken to crystal chrysler dodge jeep of brooksville (352-597-1265, located at 4358 cortez blvd, brooksville, fl 34613) and stated that there was no recall. The manufacturer was made aware of the failure and also stated that there was no recall. The vehicle was not repaired. The failure mileage was approximately 70,000.
The contact owns a 2011 jeep grand cherokee. The contact stated the water was collecting under the driver seat. The vehicle was taken to the dealer. The technician was unable to determine what was causing the failure but decided to replace the seals for the air conditioner, sun roof, doors, and the truck lid. The remedy failed to repair the problem. The manufacturer was made aware of the failure. The vehicle was repaired. The failure mileage was 18,000 and the current mileage was 19,200. Updated 08/11/14*ljthe consumer has since traded the vehicle. Updated 09/18/14
The contact owns a 2011 jeep grand cherokee. While sitting in the rear of the vehicle with the lift gate opened, the lift gate suddenly closed independently. The contact sustained injuries to her feet as a result. The contact went to the emergency room for treatment.the vehiclewas not taken to the dealer for diagnostic testing. The vehicle was not repaired. The approximate failure mileage was 43,000.
The contact owns a 2011 jeep grand cherokee. The contact stated that the leather material covering dashboard loosened and obstructed the airflow coming from the air vents causing the defroster/defogger to not work as designed. The windshield was not defogged as designed. The local dealer state line chrysler jeep dodge ram located at 1491 brayton point rd, somerset, ma 02725 and the manufacturer were notified of the failure. The failure mileage was 95,000. *ln
On may 28, 2016 while navigating my driveway, my car suddenly accelerated forward and crashed into the back wall of my garage.damage was done to my home and my car.i had no control over the vehicle. Hitting the brake and trying to hit the ignition button did nothing to stop the vehicle.on another occasion, about two weeks earlier, i had parked the car at walmart, pressed the brake and the ignition button to turn it off.while in park and the engine off, the vehicle lurched forward and bumped the suv sitting in front of me.i am now afraid to drive this vehicle!i have reported this incident to my local auto dealership and chysler corp.the damage is being repaired at my cost.
Back in june2012 i began experiencing problems with my vehicle. The vehicle was giving a hard start and stalling while driving.the vehicle has been back and forth to the dealership for these problems and as a result the hard start is the only thing that was fixed. In may 2013 the dealership installed a device called the starmobile to monitor the vehicle to see what causes the vehicle to shut down. Upon taking it off they told me the device did not read however, the problem seemed to be fixed. About 2 months later, it came right back to haunt me the vehicle began shutting down again. On the morning of 10/21/13, the vehicle shutdown and cause me to run in the bushes as a result. If this was to happen on the main road i would end up in someone's vehicle and would of had to pay for repairs for both my vehicle and the other person vehicle. Help help help that's all i am asking for.
The contact owns a 2011 jeep grand cherokee. The contact stated that the dashboard leather liner peeled off and was blocking the air vents. Due to the failure, the windows could not be defrosted. The manufacturer was notified of the failure. The failure mileage was 68,000.
Over a period of one week, both of the tubular side steps broke off my jeep.in one case, i was standing on the driver's side tubular side step in order to reach a windshield wiper. With no warning, the entire tube dislodged from all three brackets and fell to the ground with me falling too.one week later, while picking up a customer athis hotel, he used the passenger side tubular side step to help him enter the car.again, with no warning the tube broke off and fell to the ground.my customer was injured pretty badly as his shin was cut open by one of the mounting brackets for the tubular side step. Upon inspection of both tubes, it is evident that the tubes are very light wall and corroded away in the vicinity of each fastener, allowing the fasteners to pull right through the tube wall.what worries me is that there was no warning.neither tube showed any signs of being loose.the fasteners were (still are) tightly secured to the mounting brackets.with this type of "no warning" failure, one can imagine what would happen if a jeep is driving down the road and a tubular side step falls off.i would think that would be a major safety concern. Fyi - my local jeep dealer expressed their condolences, but stated that on a 7 year old vehicle that would not be jeep's issue if it corroded and fell off. I suggested that the tubular side step falling off could have the same devastating effect as a bumper falling off.it was suggested that i should engage the dealer in more frequent multi-point inspections.yet, they confirmed that checking the side steps is not on the multi-point list.i'm making you aware of this because i couldn't live with myself if i didn't report it and later heard of a death or injury as a result of this happening to another jeep owner or to an innocent victim.
The leather dash cover is coming undone from the back forward and is bubbling and buckling. I am worried this will affect the airbags.
Jeep was headed east bound in to lighted intersection. 2nd car headed west made a left across the east bound lane. The accident happened when the east bound car hit the car that was turning.the speed of the impact was 40 plus miles per hour. The air bags in the jeep did not deploy.
Is there a remedy from jeep that addresses the buckling leather dash and driver back panel? i would like replacement of the dash and a new seat. I believe the seat problem is not the panel, but the seat itself.the dash buckling is a hazard to obstructing the drivers vision of the roadway and the seat back falling off can hurt a backseat passenger. As a child acidentaly grabs it to climb into the backseat he would fall.
I attempted to open the rear cargo door using automatic motorized opening system.the door began to open and then started to generate some loud, unusual sounds;as if the door was under some type of stress.before i was able to move away from the door the entire rear window glass exploded outward toward me. The glass shot out about 6 feet from the vehicle. I received glass cuts on my face and arms although it could have been much worse. I had the car looked at by the dealer.they believe that some foreign object lodged under the roof top rear spoiler.the spoiler is attached to the window glass and moves back when the door opens. Since it was 9 degrees at the time of the incident,i believe that ice had formed under the spoiler. I believe that the design of the rear opening mechanism is flawed. The motor should have sensed that it was exerting an undo amount of force in order to open the dorr and should have automatically turned off or disabled itself,similar to how garage doors operate when there is a restriction sensed. Chrysler/jeep was notified about the incident but refused to take any responsibility for the incident and the faulty design.
Water sloshing sound on start stop. Sounds like it is under the driver's seat. Brought to the dealer and they said lots of water was in the floorpan under the drivers seat. They think it is coming from outside via the heater box. It is not a clogged ac tube because they checked that
On my 2011 jeep grand cherokee at speeds above 65 a loud buzzing noise is created as result of poor sealing between the windshield glass and the flexible seal at the bottom of the windshield.when tape was applied across the seal at the lower windshield the noise was eliminated.on newer models of the same style the seal has been redesigned.
The two front seatbelts are not retracting and causing the use of the seat belt to become null and void.seat belts are not restraining.the body has rust coming from the doors, never been in an accident.broken under arms 2nd time being replaced within 6 months
Suv entered intersection on a city street.and was struck on the right front panel. I believe the car spun to the left and clipped the rear end of the truck. Suv came to rest with front end against a tree. I was doing approx 25 mph. The truck that struck me appeared to be going a bit faster. None of the airbags deployed. I suffered broken bones in my neck.*dt the consumer provided photos.
The contact owns a 2011 jeep grand cherokee. The contact stated that the rear passenger door could not be opened from inside or outside the vehicle. The vehicle was taken to the local dealer (ron sayer chrysler jeep dodge in idaho falls, idaho) where it was diagnosed that the door actuator was faulty and needed to be replaced. The actuator was replaced and the failure was remedied. The contact indicated that both the rear driver's side and front passenger side doors later experienced the same failure. The manufacturer was not notified of the failures. The failure mileage was 50,000.
The contact owns a 2011 jeep grand cherokee. When the contact started the vehicle, flames appeared from the roof on the driver side. In addition, the instrument cluster lost power. A fire and a police report were filed. The firefighters sustained injuries while extinguishing the fire, which required medical attention. The manufacturer was not notified of the failure. The approximate failure mileage was 31,000.
While driving, an electric fire started in my jeep due to a vanity lamp short (nhtsa campaign number: 15v879000) which is a known issue: chrysler (fca us llc) recalled certain model year 2011-2013 dodge durango and jeep grand cherokee vehicles manufactured december 3, 2009, to september 1, 2012. "in the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after having been remedied for a prior recall for the vanity lamp wiring."i had this recall completed in november of 2017, which was confirmed by the manufacturer during my phone conversation today. There were no warning lamps, messages or other symptoms of the problem prior to the failure.my safety and others was at extreme risk as i was driving when this fire occurred above my head and i had to quickly pull over and exit my vehicle in a very busy area. There was also melting material dripping from the visor that nearly reached me in the driver's seat, but thankfully i was able to move out of the way and it melted my driver seat instead (as shown in picture).the problem has not been reproduced or confirmed by a dealer or independent service center.the vehicle has not been inspected yet by the manufacturer or insurance representatives or any others, it is at the jeep dealership and i am waiting to hear back from the manufacturer on next steps for the extensive damage before anything is done.
I have a 2011 jeep grand cherokee overland.the vehicle clunks in the rear end going over bumps at low speeds. Turns out this is due to a defect in the shocks/shock mounts. It only affects vehicles with quadra lift suspension and towing package. Including the originals, i have had 4 sets of rear shocks put on--with 3 individual shocks breaking-which i consider a safety hazard. From reports on jeepgarage.org, there are at least 12 of us in that small group ranging from 2011 to 2014 model years with this issue. I made 5 or 6 100 mile round trips to the dealer who changed shocks as he was told to by chrysler. They came out with 3 different shock types (#'s) and shock mounts to fix this-no success. Now one of our group with a 2013 jgc laredo has been told that it is "normal to have clunking"-even after he told them that one shock was completely frozen.they also have had 2 or 3 tsb's addressing the problem with ineffective solutions. So now a "problem" is normal. All any of us want is for our shocks to be safe and quiet on vehicles we paid over 40k for. Perhaps you can hold chrysler accountable.
Air ride suspension airbags has to be recharged every month since 2019.while parked front end becomes low (during 1-month period) not leaving appropriate distance from wheel to top of wheel well, resulting is a very bumping ride, until recharged.brand new oem lines and compressor replaced.also, while driving 40 mph or less, "air suspension needs service" notification comes on.front of hood (where the chrome jeep is displayed) exterior now shows paint corrosion.
When starting the vehicle the mileage jumps higher than what the actual mileage is. Problem with the suspension.
In october 2018 we had a frontend collision on the highway with a deer.since then the air suspension ride has not worked properly.it has been in for major repairs numerous times.the dodge dealer sends us home hoping that they guessed the problem correctly.to no avail.the problem returns.we call the hotline and play phone tag with a representative.
Quadra lift air ride suspension. Warning lights and flashing malfunction lights are activated. Passenger side window controls do not work. Heated seats only stay on for one second.
Quadralift suspension management system has a high propensity for failure. This results in an unsafe/unstable driving condition. 100's of complaints are found on the internet. A design defect in this system has caused the high failure rate. Expensive replacement parts are unavailable or very difficult to find. The vehicle is not road worthy and difficult to control due to the poor design of this system.have opened a case with jeep hq......hoping to get some support for not just my failed vehicle but the 10-15% of jeep owners that have experienced this mode of failure.
2011 chrysler jeep grand cherokee-outlander edition. Consumer writes in regards to on-going tipmfailure-air suspension system & related injury sustained. *lwthe consumer stated the vehicle's suspension system created uncomfortable driving conditions. The vehicle bucked violently.
My dashboard bubbled up on passenger side, fake wood trim under dash fell off, alternator failed fried battery and computer, quadra2 suspension failing , this all at 82000 miles and after multiple recalls. I paid $40 k .im at shop now with suspension 24 hrs after paying 1200. & jeep in shop 8 days. The alternator failed a wk before 3.4.2019. Dashboard and trim occurred after warranty expired
This has been an ongoing issue since i have had the vehicle regarding the tipm's unit. It first came up a few months after purchasing the vehicle in april 2013. The unit was flashed and the problem "fixed" under warranty. This january it is now not only taking 2-10 attempts to start, my gas mileage has severely decreased and there is a funny odor once the car is started. I cannot go to the dealership in my current town as there are overly innondated with work trucks for the oil field so i am forced to take my car to abilene which is an 85 mile trip each way to have any work done on it. I work for a non profit in my town and therefore drive around to not so safe places daily and hate being stuck with a car that wont start. This possible could correlate to the issues with my motor in the air ride suspension that had to be replaced in december of 2013 that luckily was covered under warranty since it had been an issue as well before the warranty mileage ended.
Purchased 2011 jeep grand cherokee overland used in summer of 2012.3rd jeep and have stayed with jeep because felt they were a safe reliable car.shortly after purchase the car would sound like it was "computing" near the engine--while off and key not near car.told this was normal.alarm started to go off for no reason, day time running light on driver side stopped working (not bulb) and started working a few days later on its own.car no start or hard start several times.check engine lights on and off, key not found, etc.5/19/14 exiting highway at approx. 75 mph (59,000 miles) brakes don't work. Car slows but won't stop.no light illuminated for brake problem.it was petrifying.called dealer in morning and they indicated not warranty and not recall so ordered brake booster from dealer and replaced.was without vehicle for several days. 5/28/14 driving approx. 75 on highway--dash lights flash, car shakes and shudders uncontrollably, screen reads service air suspension system and etc code.exit highway car has no suspension.stop make phone call and restart car and no lights, warnings, and suspension back. Driving 35 mph on busy city street (in front of school) car dash flashes and goes black--a red lightning bolt appears and the car shuts off while driving.no brakes, power steering, hazard lights, suspension, etc.i was terrified!pushed down accelerator and car starts back up (similar to depressing gas peddle on golf cart).took to dealer and they replaced a brake sensor and the suspension worked.said they could not replicate the car shutting off while driving.tipm must be the cause based on 1000s of owners comment.filed complaint with chrysler today.frightened for my safety and the safety of other cars, people, etc.drive over 100 miles per day on highway.can't obtain tipm part. Must use car to work but safety concerns with driving.
Vehicle vibrates past 65 mpg... Defective lower control arms and bushing...
My 2011 jeep grand cherokee has repeatedly incurred severe problems with the tipm (module) which controls the car's quad air suspension system.this car has been serviced by skinner and damulis, richfield springs, n.y. (at least) six times for the same problem, at great expense - with no apparent resolution but to incur repairs costs in excess of $10,000.the 8/6/17 incident too, dealt with the defective air suspension system which, this time, caused the rear wheel to fall off while the car was being driven.my wife and i incurred injuries, however, the dealer told me that this issue was not related.just two days ago, the car's suspension system lighted up on the dashboard.pictures were taken, i called the auto dealer, however, i have yet to hear from them.in reviewing filed complaints coupled with a class-action lawsuit, this is all to familiar, however, chrysler and their dealers' refuse to acknowledge and fix this problem with the full support from chrysler.nhtsa needs to recall the 2011 chrysler jeep grand cherokee - outland edition - asap!time is of the essence!
While driving through a parking lot left front spindle broke causing me to hit a wall. My speed was under 4mph.this break resultedin the bending of lf front strut,lf outter tie rod along with other problems. If break had occured at highway speed would have been much worse.
The contact owns a 2011 jeep grand cherokee. While driving 40 mph, the service air suspension warning indicator illuminated. The vehicle was taken to motorworld chrysler dodge jeep ram (150 motorworld dr, wilkes-barre, pa 18702, (888) 459-2493) to be diagnosed. The contact was informed that the air compressor for the suspension failed and need to the replaced. The vehicle was repaired, but the failure recurred. The vehicle was again taken to the dealer where the air compressor was replaced again, but the failure recurred. The manufacturer was notified of the failure. The approximate failure mileage was 52,000.
- all lights in instrument cluster illuminated, air suspension disabled, vehicled locked out in 4x4 low, wipers activated, no exterior lights including brake lights working. - vehicle would not detect key, unsafe to operate, this occurred on 2 occasions while driving.
I purchase a brand new 2012 jeep gc overland. Since then i have replaced the air compressor and modulator 3 times. The first time was within the first 24 months, then again a bit over 48 months of ownership and this last time within the past month. Vehicle have 80k miles on it. Every time the suspension fails, the vehicle lock the suspension at a weird angle, producing a very bouncy ride and extremely unsafe/unstable at speeds higher than 50 mph.
The contact owns a 2011 jeep grand cherokee. While driving approximately 40 mph, the air suspension and power train control module warning indicators illuminated. In addition, the windshield wipers operated independently and the vehicle stalled. The vehicle was not able to restart and was towed to an independent mechanic. The mechanic diagnosed that the alternator failed and damaged the power control module. Also, the battery needed to be replaced. The vehicle was repaired. The dealer was not contacted. The manufacturer was notified of the failure. The approximate failure mileage was 77,000.
A few things, one being how my jgc abruptly shuts off while in motion(luckily i was exiting the express way (both) times) yeah, happened more than once, to the suspension no longer functioning, all the way to it deciding not to start up.
When driving on a highway (temps 3 to 7 above zero) air suspension caused vehicle to lower to lowest ride which intern caused vehicle to slide and bounce uncontrollably on highway, air suspension stops working without notice. Happens several times a year in cold temps.
The air suspension - service air suspension light came on, the air suspension then lowered the vehicle to well below normal ride height. We took the vehicle in to be serviced and had the compressor replaced. 3 weeks later now there is a module and night sensor supposedly needing to be fixed. No extended warranties cover this as it's an "air suspension" and not a regular suspension according to their paperwork. It's a known problem with these particular air suspension in jeep/chrysler/dodge that they refuse to acknowledge. The tires could be blown due to the lowered state of vehicle and the front tires caming out.
On 10/18/13 i was traveling 40 mph on a main road and an f-250 pulled out into oncoming traffic from being stopped on a side road and we collided. Both our vehicles had to be towed away. I hit his driver side area and my whole front end was smashed, bumper torn off, fluid leaking from the car. It was not drivable. I had my baby in the car seat in the back but he was fine. I was fine too aside from being sore for 3 weeks and getting whiplash but the main issue that concerns me is that my driver side airbag never went off. It seems to me it should have gone off and i'm wondering if something is faulty. We contacted chrysler and they were supposed to look at it while it was in the shop, didn't do that, now they want us to bring to dealership to have code read and in the meantime i'm still driving around in a potentially unsafe vehicle. And someone else out there with the same type of vehicle might be as well.......
I was involved in an accident and my 2011 jgc would not stop while hitting the brake,it speed up after impact. I am sure i was hitting the brake. I was on the highway at impact but left the road after the impact into a parking lot where it finally stopped.
While driving my car down a local street my air suspension bag on my drivers rear side exploded. The entire rear system drained and the back of the car dropped.luckily i was able to bring the car to a controlled stop but was going around a corner and almost lost control of the car
Vehicle shows " air suspension service/repair" message shortly after starting vehicle and will flash message throughout time vehicle is driven. Has had air compressor pump replaced within the last year. Local dealership (coast auto in oregon) unable to diagnose or fix problem over multiple visits. Vehicle is unable to move between vehicle heights or will drop and sit on wheels making it inoperable. Dash leather is wrinkling and bubbling.
Vehicle is making a popping noise, when turning or hitting bump replaced sway bar end links and tie rod-unable to locate exact problem at this time. I was driving today and without warning my front wipers turned on and could not be turned off, on inspecting further all components on the starting wheel and column are not operatable-no signals, cruise, headlights, stereo-nothing. Vehicle acts like its stuck in 4x4-making other noise while turning also having issue with dash board bubbling-possible safety concern as it may interfere with air bag deployment. I have contacted jeep with all the above concerns, to which they state they cannot help with the problems vehicle has 103k miles. I am 3rd owner. 'parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).'
The air lift system failed and my car was very low to the ground and unsafe for driving. This occurred march6, 2018.dash leather is lifting and bunching. Started in june 2017 and is worse now.passenger seat belt is sometimes jammed with passenger in it. You can move freely and my concern if there were to be a crash, would the seat belt work properly.none of these things should not fail in a 6 year old vehicle.
1. None of the controls on the steering wheel work.i cannot use the controls to change channels on my radio or increase / lower the volume. I cannot use the telephone hands free controls when trying to make a phone call... 2. All of the interior lights inside the vehicle stopped working. Regardless of what car door is opened 3. Light came on saying traction control was off. The light was a picture of a car with two squiggly lines behind it.i tried pressing the traction control button on the dash board panel alongside the steering wheel heater button. But it would not work.4. My windshield wipers will not turn off (have to remove the fuse in order to stop the wipers).i tried squirting the windshield washer fluid --- but it will not work.my rear window wiper will not turn on.... Even though i tried to turn it on several times.5.i have no turn signals. They would not come on no matter how many times i flipped the lever up or down.major safety issue6.my horn does not work - major safety issue7.my headlights will not go to high beam even though the dial is set to auto.not to mention my windshield was defective and had to be replaced (leaks lots of water when raining)replaced --- steering control module (part # 1he80hl9af)- according to northwest jeep in beaverton oregon that was the issue -notdid not fix a single issue totally integrated power module (part # 68244852aa) - according to other complaints, this part also needs replaced (seems that part of th tipm was replaced - the whole unit should have been replaced.)we are extremely upset anddispleased with chrysler.... For the poor quality of the parts they used when building my 2011 jeep grand cherokee overland.we bought this 2011 jeep grand cherokee overland in june 2015 and for being 4 years old, it should not being having all these problems!!!
Air suspension compressor drains battery, makes buzzing noise, and causes vehicle to loose suspension.
The contact owns a 2011 jeep grand cherokee. The contact stated that the vehicle was repaired for nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic), but the failure recurred. The contact stated that the brake light illuminated randomly. Upon applying the brake pedal, the vehicle veered to the right which caused the suspension to be unstable. In addition, the vent control failed to work for the heater and air conditioner. The vehicle was taken to the dealer for various repairs, but the contact continued to experience the unstable suspension. The vehicle was not repaired. The manufacturer was notified of the failure and provided no remedy. The approximate failure mileage was 19,500.
The contact owns a 2011 jeep grand cherokee. While driving approximately 65 mph, the quadra lift suspension system suddenly malfunctioned causing the suspension to completely fail. The vehicle abruptly lowered approximately 6 to 8 inches.when the failure occurred, the "immediate air suspension repair required" message displayed. The failure occurred on four separate occasions. The vehicle was taken to the dealer who diagnosed that the quadra lift system was faulty and needed to be repaired. The vehicle was repaired, but the failure continued to occur. The manufacturer was notified of the failure. The vin was not available. The failure mileage was 75,000.
Delamination of the leather top over the instrument cluster is blocking vents and causing visibility issues. Additionally the air suspension is leaking at connections at top of struts.
The contact owns a 2011 jeep grand cherokee. The contact stated that while driving approximately 50 mph, a noise was heard from the rear of the vehicle. The contact pulled over and noticed that shock fluid was leaking from the rear of the vehicle. The vehicle was taken to a dealer for diagnostic testing. The technician stated that the rear air level shocks needed to be replaced. The vehicle had not been repaired. The manufacturer was notified of the failure. The approximate failure mileage was 62,000.
The 1st time this happenedwas about a year ago then now at 25k miles clunking sound from rear end the dealer is replacing the shocks and shock mounts for the 2nd time..no reason why but i am now out of warranty am igoing have to pay for this when it happens again this is a safety issue!!!!!
The contact owns a 2011 jeep grand cherokee. The contact received a recall notification for nhtsa campaign number: 14v115000 (equipment, tires) and stated that the part needed was unavailable to perform therecall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.updated 8/19/15updated 10/23/2017
Failure of tire pressure monitoring system on new 2011 jeep compass limited.the system has failed and an authorized chrysler jeep service center has attempted repairs twice and have been unable to repair the system.
The contact owns a 2011 jeep grand cherokee. While driving various speeds, the vehicle stalled. When the vehicle was shifted into neutral and restarted, it resumed normal operation. The failure recurred several times. The vehicle was previously included in an unknown recall regarding the reprogramming of the power train control module. The vehicle was repaired per the manufacturer's recall; however, the failure recurred. Additionally, while driving on several occasions, the service 4 wheel drive and traction control warning indicators illuminated. John sullivan chrysler dodge (950 harter pkwy, yuba city, ca 95993, 855-580-5113) was contacted by phone and stated that the parts were not available for nhtsa campaign number: 19v813000 (electrical system). The vehicle was not repaired. The manufacturer was contacted and provided case number: 71748777. The approximate failure mileage was 115,000.
From 2012 i've been experiencing issues with my vehicle having a hard start and stalling while driving it eventually got worst and on 7/28/16 it stalled and never start again. I smell something burning under the hood but don't know what it is. I am now out of a vehicle because for four years a solution not found for the problem. My solution is that the whole vehicle needs to be recalled. This vehicle has been putting my family in danger for years.
I was driving and heard what almost sounded like an explosion.i pulled off the road and realized my sunroof had exploded.the sunroof had no prior chips or cracks.as seen in the photos, the glass had exploded by the size of the hole. Thankfully, i had the canvas closed, at the time and glass did not fall in.however, i am concerned for the safety of other jeep owners and other vehicles on the road.
I was driving on the freeway at 50 mph with my family in the vehiclewhen i pressed the break pedal i realized my brakes didn't worked the pedal went all the way down to the floor with no stop at all when i pull over to the sidewith emergency brakes my truck started smoking from front of engine i opened the hood and it exploded in my face almost burn inside this vehicle thank god we made it out alive from the jeep grand cherokee laredo
I have had to replace my thermostat about 6 times since i got the car in 2017. The housing breaks and it leaks causing over heating
Dashboard delaminating, buckling, bubbling full dashboard warped.air vents are warped and don't sit properly possibly affecting window defogger.concerned if airbag on right side would work properly.
I purchased this jeep 2nd hand,the jeep dealership told me that there is a "problem" in the hvac system. Many 2011 grand cherokee owners have told me they have had similar problems. My problems resulted in an overheating, small smoke/fire related problem, which i quickly stopped. Over the past 3 years, repair costs have been approx $8,000--(i have repair invoices, i'll attach some, but they are too numerous to scan and attach all now. Will follow up with them if necessary).the following all replaced at my expense:1)...replaced the entire a/c system, including the condenser and all associated parts for heating/cooling, including lines carrying freon, 2)...replaced the water pump, 3)...replaced the blend doors and actuators three times--(twice parts under warranty). But, this was only a temporary fix. The problems reoccurred several weeks after repairing. 4)...a month ago the dealer replaced the heater core, and it's housing, claiming that the housing was melted by the heater core. 5)...the result of regularly overheating--(coolant temperatures between 226-230-f), coolant has continuously been leaking on all parts below/around the leaks on the front passenger side, causing abnormal corrosion.these issues have been happening for the last 3 years, when the car is stationary or moving, city or highway driving.
For the last month the vehicle has stalled while driving and in some cases would not start.i recently discovered that there is a safety recall v62 fuel pump relay problem in the model.i have been told that the fix for this problem will not be available until december.i use the car daily and for long trip and fear it is a safety hazard.chrysler recommends bring the car in for a temporary fix which is worrisome.
Passenger side headrest air bag popped a few months ago smacking me in the back of the head. Didn't think much of it, couldn't reset it. Got an email about how it was available for service and dealership said there's no such thing after looking at. Seams strange the headrest airbag would just pop and mot be resettable.
My issue is with the a/c evaporator in my 2011 jeep grand cherokee. After driving for about 3 hours on the road with the a/c in use the evaporator freezes up and air stops blowing out of the vents. I can still hear the a/c working but nothing blows out.i took my car to the dealership and they told me chrysler is aware of the ongoing and reoccurring problem but has determined that they are not going to fix it. They recommended that i just use the a/c on a warmer setting or turn it off after it freezes up and wait a while for it to thaw out. I believe this is an unacceptable fix for a problem that i have and that should be covered under my warranty. I know other people with chrysler vehicles that have the same exact issue. This can be very dangerous when you are on a road trip in the south in heats of 100+ degrees especially when you plan to ride in a car with functional a/c.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)
My car will stall and then accelerate very quickly. If i am driving and trying to accelerate my car will stall almost cutting off.this usually happens arounda speed of 25/30 mile per hour.i alsoexperienced deceleration while driving on the highway at 60/65 mph.this is very scary.also when i am in reverse my transmission makes a knocking sound. My engine light constantly comes on. Heat vapors comes from the hood of the car.
I was approaching a stop sign and had my foot on the brake, the vehicle accelerated and it felt as if i had no pressure in the gas pedal.i was able to stop and pulled over.at first, thinking this was a scary, isolated incidence, i drove on the three blocks to the grocery store.at the grocery store, i stopped in the parking lot to let another vehicle pull out and a woman cross from her car to the store.the engine revved up and the vehicle accelerated forward from a dead stop.i threw it in neutral and used my e-brake to stop the car.i was terrified that i could have run over a pedestrian.i walked from the store to the dealership and they picked up my vehicle.i told them to keep it until they solve this issue.i do not feel safe to drive it and am seriously afraid that someone could be seriously injured or killed.the first time, my foot was on the brake and the car was still moving very slowly forward when the acceleration occurred.the second time, i was at a dead stop with the foot on the brake when the acceleration occurred.my vehicle remains in the shop at this time but i will follow up with whatever they find.
I was out driving from the grocery store and i was pressing on the breaks to turn a curve the vehicle speeded up.i was originally going25 mph and started to slow up because i was approaching a curve but instead of it slowing down it sped up to 35mph while going around a curve.thank god no one else was on the road at that time.two weeks later my husband stated that when he was driving the vehicle the same exact then happened to him.at that time we took the vehicle back to gilman chrysler and jeep in houston tx where we purchased the vehicle from (8/10/14).they claim they tested the vehicle and found nothing wrong with it.my husband and i kept explaining to the service guy that something is wrong with the vehicle and we don't want to get into an accident for an issue that can be resolved.the service guy stated that they did all they could but they will keep our information on file.i am very upset with this situation.my husband and i have three children in which are in this vehicle all the time.there have been several recalls on this vehicle and none of which have been repaired because gilman chrysler would state they don't have the part or they don't see a recall at this time.i want something to be done about this now before something terrible happens.i will not let this situation go.i will continue to fight for a resolution until someone resolves it.please contact me immediately about this situation as this is the only vehicle that we have.
My dashboard bubbled up on passenger side, fake wood trim under dash fell off, alternator failed fried battery and computer, quadra2 suspension failing , this all at 82000 miles and after multiple recalls. I paid $40 k .im at shop now with suspension 24 hrs after paying 1200. & jeep in shop 8 days. The alternator failed a wk before 3.4.2019. Dashboard and trim occurred after warranty expired
The leather dashboard has been bubbling and separating from the substrate thereby causing the defrost vents to be obstructed and not defrost window correctly.i have had no acccident yet.
The win module to the jeep has been messing up.the car doors will lock on their own, the windows will roll down, and now the jeep has just decided to start on its own.at first we thought it was the key fob so we tried to get a new fob and come to find out it is not the fob cause it did the same thing with a new fob programmed to it.so the dealership told us it was the win module.there was a recall for this but for a different year make.so jeep should fix this problem since it has a history of the problem with other models
This is the worse vehicle i have ever bought! never again! i been stranded several times. As soon as i get a jump and bring it to have it checked the mechanic states nothing is wrong with the alternator or the battery. No codes pop up as anythingis wrong. I've been in a life threatening situation where my car stalled while i was driving on a main road. The only way i could get the car to work was to turn it off and start it again. Then it was fine. I called the dealership and they said they haven't heard of anything as far as recalls. That has happened at least 3 times. Another problem that i have experienced was the car accelerating on its on. I called the dealership and they were not concerned.and another problem is my passenger side window all of a sudden would get stuck. Ive had problems from day one and the dealership acts like it is no concern. As i read majority of complain is falling to electrical problems, especially with the tipm but nothing is getting done about it. I constantly check this site to see if the government is going to protect the consumers by forcing more recalls on electrical or tipm boards, but they are not doing anything about it. What is it going to take, many lives taken away over it????
Leather dash on vehicle is separating and bubbling in areas that cover the passenger airbag.and deforming defrost vents, causing air to deflect from window during defrost mode. Unknown time dash started bubbling as i am the second owner, but it has gotten worse in the last 3 months. Concerned dash will not allow passenger airbag to work correctly. Vehicle currently has 79,000 miles
When driving at a normal speed, you can't stop the vehicle, if you need to stop suddenly the vehicle keeps rolling, you have to drive at a slow speed in order to stop the vehicle
While driving heard a loud (cluck noise) ( smoke everywhere) parked looked under hood, saw that clamp broke that was holding radiator hose causing it to drop hitting the fan, ruptured hose causing vehicle to smoke! i know i'm not the first person that this happens to with this vehicle, this needs to be recalled!!!!
Continuing my last complaint - i go to jeep to fix my bluetooth they tell me its $135 (which was never mentioned on the phone to me as i called to make an appointment.) i told them i dont have that right now. They insisted i had to get my car fixed for the sun visor recall which i haven't done so they tell me it'll take 2.5 hours . I should leave and come back so they make me get a ride with a random driver who works for them to take me somewhere and come back when finished just for them to reach back out to me within 20 minutes and tell me they had no parts they had to order it. Which pissed me off because that wasted my time money and energy when they should have checked to see if the part was there before i left the dealership. Now who knows when i'll have the time to get this recall done. This recall has been since 2015 when i bought the vehicle and they only mentioned one recall to me since i've had the car which had something to do with the breaks. Jeep dealerships need to learn how to communicate better with better service going back to my lug nuts they said they had no clue what i was talking about!
Vehicle completely turnes off while in drive mode, breaking or slowing down. Turnes off . This has been an ongoing problem. Brought it in to be looked at and nothing still turnes off while driving
The sun visors on the passenger side caught on fire the lining was burned, the compass on the dashboard was out as well. Also i have been having a problem with the driver airbag light it has been turning on and off for the past 3 years. I have taken it multiple times to the dealership service to get fixed and they are unaware of the problem. It is a safety issue because if i was to get in an accident the airbag will not deploy.
Check engine light code po6dd
Vehicle check engine light comes on, vehicle loses power and eventually stalls.this has been going on for about a year and has happen about 4 times
The contact owns a 2011 jeep grand cherokee. While driving unknown speeds, the rpms and all the electrical components went haywire. The contact drove the vehicle home. The dealer (neuwirth motors, 219 s college rd, wilmington, nc 28403) diagnosed that the tipm was never repaired on the vehicle. The manufacturer informed the contact that the manufacturer warranty expired and suggested that the contact use the extended warranty. The contact took the vehicle to a different dealer (victory chrysler dodge, 45 naber drive, shallotte, nc 28470) where it was diagnosed that the tipm was faulty and would cost $1,200 to repair. The vehicle was still at the dealer being repaired. The failure mileage was 132,050. Parts distribution disconnect.
While driving, usually coming off the freeway going into an off ramp, my jeep will stall locking up the wheel and creating a very dangerous situation. I need to put the car in neutral while trying to come to a stop and restart the vehicle. This happened six or ten times to me over the years but again very recently.very dangerous at any speed but this happened three times while driving on the freeway. Need a fix before someone dies !!!! dealership said this is a recall being worked on. That's not a solution to my urgent problem!!!
Experienced unintended acceleration, at a stop or near stop when parking.although my foot was on the break, the car lunged forward as if the accelerator had been pushed all the way down, hitting the back of a parked truck violently.although the impact was great, the air bag did not deploy. The incident was observed by the homeowner/truck owner.
The wrinkles in the leather dash could cause an irregular passenger airbag deployment. This concerns me greatly.
"takata recall"a/a system never work properly, i am a person who don't like to use it where ever i drive with that system turned on. Just when really lower or hight temperatures are running (winter and summer), so; but when i tried to used it had to wait a lot and didn't get it completely or properly just partialy worked in the vehicle. This summer tired of the same problem and visited some tech to fix it they did not want to work on this kind of issue any more.hope you can help me recommend some jeep dealer make the work and get working system properly with not charge as those tech said it. Thanks
The jeep stalls out right after starting consistently and also will idle inconsistent when the brake or the gas is not applied while driving on a city street.has been doing this consistently for about a year, have had into the garage multiple times with no fix, found recall from november of 2019
The dashboard leather has severely wrinkled which could effect the airbags deploying properly. I reported this to chrysler customer service which did not to anything about it. They chuckled about the issue. The issue happened during the summer when the vehicle was parked in the garage.
I driving getting ready to turn thecorner and my jeep just dies . The radio and everything stays on but i less power steering and brakes are hard to push and no gas. If i put it in park and try to restart it's does start without a problem .. It has done this a couples times before.. There was a time a couple months ago when i was sitting at a stop light went to go and couldn't .. And then one other time 2 weeks ago also trying to turn a corner (it's all at random when it happensno warning) there are no warning lights on
The transmission/ac coolant condenser is leaking.big problem for your transmission and ac unit.
Dash board is severely wrinkled. This could possibly interfere with the integrity of the air bags.
The engine suddenly dies while cruising, disabling steering wheel and brake assist.
The lug nuts on the vehicle were swollen and apparently it's a known issue with jeep i had to pay money out my own pocket to buy new lug nuts to rotate my tires which cost over $200 and when i contacted jeep via email they said they were going to diagnose the problem and reach back to me it's been over a year now and havent heard from them i contacted them 3 more times and no response. Now i have an issue with my bluetooth being connected to my phone it keeps kicking my phone out i did a reset and hasn't worked and jeep dealership is telling me its $135 to fix which i refuse if there is a known problem with jeep and the radios that should be on recall as well. I have to re-pair my phone everytime i get back into my car. The bluetooth hasn't been working since may 2019 and my lug nuts had to be replaced last year august 2018. I bought this car in 2015 and the dealership told me i had 5 year warranty come to find out i had one year remaining because it started in 2011 when the car was made. Customer service sucks more and more with these dealerships not knowing a thing ! they just tell me they dont kno anything about this or that that i complain about. Ridiculous
2011 chrysler jeep grand cherokee-outlander edition. Consumer writes in regards to on-going tipmfailure-air suspension system & related injury sustained. *lwthe consumer stated the vehicle's suspension system created uncomfortable driving conditions. The vehicle bucked violently.
The car will completely shut down all power off when slowing down or coming to a stop this has happened several times in the past year and has become very dangerous went out on the road could cause an accident or death please help
Drivers side hot air blowing passenger side cold air a/c on but only on the passenger side hot air comes out of vent in drivers side tempature and climate control won't adjust to desired tempature
Dashboard is bubbling and pulling away from adhesive.dealership told me this is a defect of the 2011 jeep grand cherokee, and the only fix is to replace it........started as one little bubble and has progressively gotten worse.the leather is drying out where it is pulling away from the adhesive. Jeep (mopar) conversation stated they could file a complaint but not help in the repair costs.
On an intermittent basis i have experienced problems starting my jeep.then, on december 25, 2019, i receive the v62 fuel pump relay recall for my jeep, which provides as follows:*dtour records indicate that your vehicle [1] was included in previous safety recall p54 (nhtsa 14v-530) or safety recall r09 (nhtsa 15v-115). The remedy for the previous recalls was to replace the fuel pump relay. If you had either of these recalls completed, the installed remedy relay is susceptible to silicon contamination on the relay contacts, which can cause the relay to fail. A fuel pump relay failure can result in a no-start condition or an engine stall condition if the vehicle is running.a vehicle engine stall while driving can cause a vehicle crash without prior warning.[']the remedy for this condition is not currently available. This was of great concern.in the 1980s i was driving on the congested freeways of la when my bmw suddenly just turned off.i barely managed to coast to the breakdown lane without being rear ended.i was in terror as i had just been rear-ended a year prior while at a complete stop on the freeway.to this day i have pain in my shoulder, and two pinched nerves in my neck.so, i called the fca recall assistance center service number.given that there is currently no remedy, and that 'vehicle engine stall while driving can cause a vehicle crash without prior warning', i was going to ask for a rental vehicle.however, the service agent insisted that i first had to take my jeep to my local dealer to diagnose and confirm the existence of a problem.that is patently ridiculous as the problem can not exist and then, according to the recall notice, arise for the first time and 'cause a vehicle crash without prior warning'.in fact, that first time could be on the way to my local dealer.*dt
My wife and i received a notice that our jeep grand cherokee had a recall on sun visors and vanity lamp wiring. The letter stated we needed to contact our chrysler dealer and schedule a appointment as to be sure they had the parts to fix it. We called august 10 and were told to have jeep on there lot at 9 a.m. On august 13 and they would have the parts there to fix it. This was cumberland chrysler, cookeville tennessee. We arrived on time and dropped it off and were told it would take about 3 hours to fix. At 11:10 someone from the dealership called and told us they did'nt have the parts! my wife and i got up early on a saturday morning to have the jeep on there lot by 9 and this is what we get! also why call and make an appointment if the dealership is not going to keep it.they were supposed to start on it at 9 a.m. And didn't even bother to start until 11:10! just wanted to give chrysler a heads up about this dealership and to inform them to not pay them for fixing this vehicle! just in case they summit a claim because they did not do anything. Again the dealership was cumberland chrysler, cookeville tennessee. Thanks for your time.
On 2011-2014 jeep grand cherokee has no battery icon on the cluster displaying whether it's overcharged or low charge. While i was attempting to jump-start the suv due to a dead battery on the driveway. Another issue is the transmission once the vehicle is shifted from park to drive while parked uphill or downhill it makes a clunking sound while shifting gears.
The rear window glass in the lift-gate exploded into thousands of shattered fragments, without cause or warning in my non-moving vehicle. This is the second time this has happened within the last three years. It appears to be a design defect that is insafe to the driver and others. The vehicle was stationary in a parking area and i was inside it with my family on the most recent occasion. The prior event iccurred with my husband standing outside the vehicle, as he closed the lift-gate.i previously owned a 2000 jeep grand cherokee for 11 years, and there were no problems with the old design of the rear window glass. The 2011 design has the rear wiper and motor directly mounted onto the glass, which may be the problem.i suffered glass cuts and glass debris into one eye.
2011 jeep grand cherokee 5.7l is randomly stalling while slowing down from speeds around 55+mph. Has happened twice in last 2 months. I lose power steering and power brake abilities. Electrical components remain on after vehicle stalls. Once stalling, the vehicle will start right back up with no problems and drive fine. This happens about once a month and is very unsafe. I was in a near collision this last time and am afraid to drive this vehicle with myself or other people in the car.
Vehicle is making a popping noise, when turning or hitting bump replaced sway bar end links and tie rod-unable to locate exact problem at this time. I was driving today and without warning my front wipers turned on and could not be turned off, on inspecting further all components on the starting wheel and column are not operatable-no signals, cruise, headlights, stereo-nothing. Vehicle acts like its stuck in 4x4-making other noise while turning also having issue with dash board bubbling-possible safety concern as it may interfere with air bag deployment. I have contacted jeep with all the above concerns, to which they state they cannot help with the problems vehicle has 103k miles. I am 3rd owner. 'parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).'
Vehicle has shut off while driving a number of times. Two incidents were while i was sitting idle at a stop light. Two other incidents happened while in motion, slowing down, approaching a stop light or stop sign. There is a recall for a fuel pump relay describing similar situations but my vin shows no such recall.
Our jeep continues to stall while being driven, making it very unsafe as the power steering and power assisted brakes stop working when the engine stalls. This is the subject of several recalls, most recently v62/nhtsa 19v-813 issued a year ago. What is happening to correct this dangerous fault with our jeep. We have experienced multiple stalls since 2015 failed recall and they continue to this date, always while braking and mostly while also turning to the right. *ln
The air lift system failed and my car was very low to the ground and unsafe for driving. This occurred march6, 2018.dash leather is lifting and bunching. Started in june 2017 and is worse now.passenger seat belt is sometimes jammed with passenger in it. You can move freely and my concern if there were to be a crash, would the seat belt work properly.none of these things should not fail in a 6 year old vehicle.
Bubbling/wrinkleing/delamination of dashboard cover cause inconsistent view thru windshield because of light reflection/refraction being distorted on inside of windshield.
Reported by efi global fire forensics investigator on behalf of vehicle consumer/owner.2011 jeep grand cherokee 4x4 was driven and parked in garage at approximately 6:30 p.m.. Garage was fully involved in fire at approximately 4:00 a.m. The following morning.upon fire discovery, fire was venting through double car garage roof.investigation has placed the fire origin at the 2011 jeep grand cherokee 4x4 vehicle.investigation is continuing.
Started having a transmission slip in 2nd gear repair shop looked things over and said transmission fluid was a little low and i was leaking transmission fluid due ac condenser going bad. Had it replaced, no more leaking transmission fluid but transmission still acting up now. Was told it was most likely due to the leak and trans fluid getting low. After reading up i guess this is a common issue and should be recalled. Obviously these a/c condenser units are faulty. Now i have a transmission that could have been avoidable if jeep would have let owners know about the ac condenser issue or made that a unit that has to get replaced after so many miles.
I have had this jeep in shop to find out that the tipm is no good the low beam headlights do not work the heater turns on and off whenever it wants and not sure what else is acting up but this is all while driving or sitting still. I have called chrysler and filed a complaint and tried to get help as this is a 1500 dollar fix and have read that there was a class action law suit for this year against them for this in california and that those involved were given some type of supplemental help toward their repair bill.
My front dashboard is peeling up and i'm worried that my air bags are affected.
This is the second time this has happened, but while making a turn, my power steering quits working and i am unable to do anything. I can't push the brakes or gas and it just stops. Both times, i have put it in park and hit the start button. The car starts back up fine. It's very scary and dangerous, especially if you are in traffic.
Leather dashboard is bubbling/wrinkling up.the wrinkles in the leather dash could cause an irregular passenger airbag deployment. Jeep dealer tate in frederick md refused to acknowledge this is a manufacturing defect. There are thousands of complaints online about this. Just google for the year make and model and wrinkles in the leather dash. Horror pictures and stories. I am one of them. Please help i am very concerned now that i read this issue could cause an irregular passenger airbag deployment.
While driving, the vehicle engine shuts off and the steering wheel locks up.having a hemi v8 in the front makes it very difficult to steer!i have no idea when the vehicle will stall but ive ended up at a stop sign and in the middle of an intersection twice.a bit scared as to when this will happen again.the radio and headlights stay on when this happens.ive found that putting the vehicle in neutral and pressing the start button restarts the suv
My 2011 jeep grand cherokee overland bought new started stalling randomly while driving causing me to loose control of the vehicle as when stalled i would have no power steering, or breaks. First happened at about 8000 miles, i took the jeep to the dealer and they could not duplicate the issue so they sent me on my way this was the first of now 6 times it has been to the dealership for the same issue. I did get a recall notice in the mail for a tipm which decribes the issue very closely, and yes i did have them do the recall 2 times actually but vehicle is still stalling randomly nearly causing several accidents. The vehicle is currently at the dealership now, but now my case manager from jeep customer care says the vehicle is out of warrenty and are charging me when they still cant properly diagnos the issue that has been happeningsince 8000 miles.i feel this should be coveredunder my originalbumper to bumper warranty or the recall. It is jeeps fault they could not fix it the last 5 times. I feel unsafe for myself and children to be in this jeep, it is a death trap!!!! i can't sell the jeep because i don't want to kill anyone else. Last time i was driving i was going 55 mph and making a right turn to go across a bridge. I ended up in the oncoming lane of traffic almost hitting the guard rail. Everyone was honking, i put the jeep in park and pushed the start button. It started rightbackup. This is after the recall was done the second time.jeep does not seem to care who's life they are putting at risk.i just want a proper diagnosis, or my money back i paid for the death trap.
Car stalled without waring, engine light didnot come on. Im lucky no one hit me on the highway!!! recall p54 ive been told no parts are available to fix.
I have a recall and the dealer, nielsen dodge chrysler ram in east hanover nj would not honor the recall and fix my recall.deplorable service and should be stripped of their dealership license for safety reasons
The two front seatbelts are not retracting and causing the use of the seat belt to become null and void.seat belts are not restraining.the body has rust coming from the doors, never been in an accident.broken under arms 2nd time being replaced within 6 months
Ac/heating blend doors hot on one side and cold on the other no matter what the settings are on.said it's the consumers responsibility to fix $767....but there are tons of complaints found on google and from speaking to other jeep owners.
Have been receiving recalls for a year maybe on problem with visors. I have taken it to dealer 3 times,, no parts available. I called daimler chrysler and was "put on a list". That was months ago .. Now i have received another recall notice for the same problem!
The vehicle is continuously powering itself off while i'm driving and safety features are failing. The mechanical error is happening randomly whetherbinam in traffic and or cruising down a city street. This is due to a known issue with tipm, that chrysler has covered up in the past per second class action complaint case no. 13-cv-08080-ddp-vbk. I have been experiencing this issue with my vehicle and have i have received no resolution from chrysler or the dealer. I am afraid that this vehicle is going to cause injury to myself or someone else.
Right rear door power locks do not work; all other doors work with main control and key fob.one must manually lock or unlock the right rear door.per dealership it needs to be replaced with door latch p/n 4589922ah @ $340.00 total parts and labor plus tax.safety concern for rear seat occupants.
When driving vehicle it will just shut down like it ran out of gas and it won't crank back up,you can leave it for a couple of hours and come back and it will crank back up and if you are lucky we can get it back home. I know there is a recall on these 2011 jeep grand cherokees and i need to know what to do to get ours fixed seeing as to we just bought this vehicle and can't drive it in fear of being stranded or causing an accident. It sucks to be paying 400. A month for a new car and can't even drive it. Please help us in resolving this matter..
Oil filter cooling housing assembly is broken at only 62,000 miles. The repair cost is over $500.00 at the dealership.i was notified of the issue when i took the vehicle in for an oil change.
Every few weeks, for the last few months, when braking and making a right hand turn the engine completely stalls. Power brakes and power steering are lost. The car needs to then be placed into neutral, or park, to be restarted. This has happened at speeds between 20-40 mph and has resulted in near-miss accidents. I have read several complaints online that it has happened to other people while on highway exit ramps. I would bring it to the dealer for diagnosis, but since it happens infrequently the likelihood of it happening to them for diagnosis is not good. I have attached a document with links to others' complaints of this issue. As you will read, there is no dealer consensus for a diagnosis, or repair.lastly, there was a recall (p54) in 2014 that involved fixing stalling. That recall was performed on my car at the time, so that does not explain this situation.
Twice in the past two months, vehicle has completely shut down during braking, while in motion, while making a right hand turn. Lost power brakes, steering, everything. The first time it happened luckily no one was behind me. The second time, the steering wheel locked and i ended up in the median curb with two cars behind me that had to abruptly swerve to avoid me. It was a complete shut down. No power anything, radio, lights, nothing. I came to a stop after standing on the brake with all my weight! i put the car in p and it started right up after that. Very scary and unsafe, needless to say! i have since parked it but am having a really hard time with a family of 5 down to one car. I am on an email list to be notified when there is a fix, but it seems they're not in a hurry! the recall number for this fix is 19v-813. Thank you.
Cadillac converter
2011, 2012 chrysler vehicles with the pentastar v6 3.6 liter engine are rated to tow 5000 lbs unrestricted with the tow package installed.there is a design defect in the cooling system in that it cannot cool the engine when towing about 3500 lbs uphill.the tow vehicle starts uphill at the highway speeds of 65mph in the passing lanes with enough power to continue and suddenly without any warning, lights, etc., the tow vehicle looses power and abruptly slows to a maximum speed of about 27mph.with all other vehicles on the road trying to get by and not slow down, this creates an extremely dangerous situation of attempting to cross 3 lanes or more to get off the road while tractor trailers have to slam on the brakes and hopefully screech to an almost stopped position to avoid killing the families in the tow vehicles.chrysler has confirmed the problem but has refused to do anything about it and has insisted that the vehicles are working the way they were designed but are obviously not working within the advertised specifications.chrysler does not want to change the advertised specs due to the fact that it might cost them money, even though many peoples lives are at risk. Chrysler could easily perform a recall and fix the problem, saving lives, but there would be a small monetary cost to chrysler.
Beginning in august of 2016, the car will stall sporadically upon rapid deceleration. Last time in march the car stalled when brakes were applied to avoid an accident on the freeway.dealer cannot recreate or diagnose the problem and returns the car 'operating as designed.' car has not been driven since.problem has occurred 10-12 times and more recently with greater frequency.rapid declaration usually occurs to avoid a problem, this is the worst time for the car to stall out.
Initially, i took the car (2011 jeep grand cherokee) to the dealer due to a rough idle, a shaking that had not occurred before.they dismissed it saying it was due to us running the air conditioning during the summer.i then ran the car with out the ac on and it still occurred.next, the car began cranking and not starting.i looked up the symptoms on the internet and saw many others had problems with the jeep/chrysler tipm part.i took the car back to the dealer, described the problem, and asked them to look in to the tipm also as others were having the same problem.the diagnosed the problem as "two codes" that needed to be updated and not the tipm. Within 24 hours, the car did not start and cranked again.for the third time, i took the car to the dealer.they then reported it could either be the fuel pump or the tipm. ( i told them that was what i had asked for them to look at the last visit.)they then determined it is the tipm, and the needed part will not be available until 9-25-13, leaving me car less until that time.my extended warranty only covers a 5 day rental and chrysler has thus far refused to provide a rental until the part is received.thank you.
Vehicle shows " air suspension service/repair" message shortly after starting vehicle and will flash message throughout time vehicle is driven. Has had air compressor pump replaced within the last year. Local dealership (coast auto in oregon) unable to diagnose or fix problem over multiple visits. Vehicle is unable to move between vehicle heights or will drop and sit on wheels making it inoperable. Dash leather is wrinkling and bubbling.
I have three recall notices on my 2011 jeep grand cherokee. You mailed me the first one in june and i visited my dealer on july 5th. Four months later, i am still being told i am on the waiting list. The dealer is dade chrysler dodge in miami florida. The recall notices say to contact you if the dealer is not responding quickly enough. I think four months is too long. With three issues on this vehicle i think there should be more urgency.
If i hit a bump in the road my jeep vibrates all over for several seconds nearly every time, and once i get up to 60 mph it vibrates constantly until i slow back down. This is a very scary feeling, and i have done research on this issue and have found out that it is a very common problem with all jeeps and is also known as the "death wobble".jeep really needs to address this issue, and make the safety of the vehicle better.
Travelling 50-60 miles an hour then decelerating cause engine to stall/shut off making it a 3 ton problem.
A little while after a year of purchasing our jeep grand cherokee the leather dashboard started rippling and de-laminating.since then, it has progressively gotten worse.it started on the far right corner of the passenger side but has since de-laminated on the drivers side corner and along the center defrosting cover.due to the dashboard being made of leather, once it de-laminated the shrinking process began and will only get worse.this is a known issue with countless jeeps with leather interior.i am absolutely astounded that there has not been a recall on this manufacture defect.
I left my car running and in park to getsomething out my house and upon return my vehicle was missing. My vehicle rolled across a field and crash into a tree and none of the airbags deployed
Dashboard leather is buckling at windshield. There are many online complaints about this issue from owners but it is not currently a recall or covered item by jeep.jeep cares advised that the issue be reported to nhsta.please advise if you can authorize a recall for this issue
I cut my thumb & scraped a knuckle on some very sharp trim around the top of the cup holder when i reached inside it in a parking lot.the bottom of the trim had pulled away from the side and was protruding at an angle in more than one spot inside the cup holders.i took the car back to the dealership where i had purchased it less than one month prior to the incident.they said the entire piece which included the cup holders, tray, & gear shift would have to be replaced for $500 and i would have to pay for it since the extended warranty i had paid $2500 for did not cover it.so i not only got injured, but i'm stuck with the bill and cannot even work with my special needs client until it gets replaced since i can't put him in a dangerous situation.this jeep only had 28,232 miles on it and was in good shape when i bought it on 1/25/16, so this never should have happened.if the cup holders could have been removed and replaced separately, it would have saved me a lot of money and taken a lot less time for the mechanics to replace them.this was not the kind of quality i expected for a jeep grand cherokee.
Smoke suddenly appeared in car interior while driving on a highway.i pulled over. Smoke became more intense. Opened sunroof. Flames observed in headliner/door jamb above driver's side. Fire extinguished by fire department but not before extensive damage to the headliner/interior around the driver's side. Car inoperable.
The alternator on my vehicle went out, there was a recall for them on the year make and model of my vehicle however my vin was not on the list so i am unble to get it repaired
Last week, i received a postcard in the mail from mcgovern chrysler jeep dodge ram (newton, ma) notifying me of "an urgent air bag recall." the postcard was clearly designed to mimic an official notice, with a bright red background and yellow lettering, as well as dire warnings that "[i]n the event of a crash metal fragments could seriously injure you or your vehicle's passengers." knowing that my vehicle was unaffected by any air bag recall (information that i confirmed through the nhtsa website after receiving the postcard), it was clear to me that this postcard was nothing more than a marketing tactic. While the postcard displayed correct information (my name, the vehicle's make/model, and the vehicle's vin) and indicated in all-capital letters "recall: t59," i also knew that the "t59" recall code was for a minor issue with a water shield in the vehicle's brakes. Accordingly, i believe that mcgovern chrysler and/or fiat chrysler automobiles is attempting to use publicity around the recent airbag recalls as a disingenuous ploy to scare customers into visiting the dealership. Please feel free to contact me to discuss or if you would like any further documentation.
Leather dash is delaminating and bubbleling around airbag.
Vehicle is stalling when acclerated. Vehicle has stalled 4 times in 2 weeks. Also, volume control for radio has not been working.
The engine stops running without warning or notice. Not even a check engine light. The jeep stalls without any electrical symptoms but the steering, engine, and braking systems fail. Only happens when decelerating. Doesn't happen every deceleration. I've been lucky to have been going in a straight line toward a stop. Normally under a half tank of gas but even that is not reliable. If you search the internet for "jeep grand cherokee engine shuts down while driving" you'll find a pretty robust collection of stories where consumers like me unwittingly paid many thousands of dollars for a car that is trying to kill them. You're answer to the tipm recall (the fuel pump circuit breaker? the first half-ass attempt by crysler to troubleshoot this nightmare) says "the factual bases of the petitioner's contentions that any further investigation is necessary are unsupported" which i found hilarious since i am still making payments on a vehicle with an obvious manufacture's defect that the entire internet cannot find a standard solution to other than to sell the vehicle off to another unsuspecting victim.
Purchased 5/19.reported engine stall while driving to nhtsa.took vehicle to dealer for brake recall.tech said air in brake lines may have caused problem.did not stall for a month and assumed solved. Started again in august.very dangerous vehicle. Stalls when slowing for right hand turns and left turns crossing traffic which almost got me into a crash on a highway.others have reported same issue and no response from manufacturer.cannot take passengers as this is a pending disaster and is unsafe
My car has been in and out of the shop for the past year. Two years ago my fuel pump went out and that was replaced at that time and was also a recall situation. Since then the same fuel pump has been replaced 5 times and the same problem keeps occurring. My car will stall and not start. After the fifth fuel pump i called the company and opened a case and was told they couldn't duplicate the problem. Two separate dealerships have looked at my vehicle and were unable to detect the problem. Since then the same problem has happened twice and i can't seem to get any help. Please help!
Jeep grand cherokee manufacturers recall r-71.sun visor fire hazard. Recall hasn't been repaired or recall repair date hasn't been sent to me.
When cruise control is on but breaking to slow down and turn in limited lighting (dawn, dusk, rain, snow) my jeep completely shuts off - power steering, breaks, everything. It has happened multiple times now and i have to coast to the shoulder and re-start - thank goodness i have not been hit (yet). No errors or warnings read.
Fuel pump relay issue; no parts have been made yet and my car keeps stalling on the road
For the past four years i've been having trouble with my vehicle starting and stalling while driving. The problem became worst over the past week as the vehicle stalls while banking corners or just driving on a straight stretch. It stalls about 3 to 4 times just to go from point a to point b which is normally 2 miles or less. Twice someone almost rear end me because of this problem. It's time for a recall of this vehicle all together
While in motion put on turn signal and started turn and engine stopped cold. It could be started again after coming to a stop. During failure had no power steering or power brakes. Has happened three times two while turning right once while turning left.
My car does not start at least 10 times a week, i believe its due to a faulty fuel pump relay and my vin isnt part of the recall for this and it should be. Ive read many other people complaining of the same exact issue and i took it to fairfield jeep where they told me one thing over the phone and then upon arrival it was something different and then the papers stated something else different!
Our 2011 jeep grand cherokee stalls without warning. The issue usually occurs when slowing down and turning to exit the highway.we have had all recalls taken care of, and have had the jeep in to the dealer several times for this issue with no resolution. The drivers ability to control the vehicle after the loss of power is significantly diminished. This has happened several times over the past year.
Car randomly stalled out this morning while braking making a right hand turn. No lights or warning just notice it was off due to the power steering not responding.
Vehicle looses complete power while turning left after approxomately 2.5 miles from cold start. Complete loss of power has ocurred on 5 occasions . The result is no power breaks and no power steering in addition to complete electrial shut off. This has rtesulted in the being unable to complete the turn and entering the on coming lane.
No voltage indicator light or voltage reader
The vehicle was put in the shop for three recalls and when i picked it up the vehicle was still in the shops pick up bay and would not start.they kept the vehicle for one week and could not find anything wrong with the vehicle. The vehicle was picked up on june 29, 2015, and it started.on july 6, 2015, the vehicle started to do the same thing it did start. I called chrysler the operator said that i had to have it towed to the shop ourisman chrysler dodge and to have them look at the vehicle. I started the same ticket that i had before. The vehicle did not have this problem until i had the recalls done.
The leather on the dashboard is curling and wrinkling up especially on the passenger side. I am concerned with it interfering with the deployment of the airbag.
I was driving on the i 595 highway east bound atnormal speed in motion, when suddenly my car began slowing down dramatically, i did the best i could quickly to get off on the shoulder, suddenly all of my electrical system voltage droped disabling my systems ,then i began feeling heat coming from the air conditioner and area's of the car i, quickly tried to open my windows but was unsuccessful to frontwindows , i quicklyreleased my seatbelt to a ready to evacuate the car , i was frightened scared but happy the i didnt cause an accident to me and others..
The vehicle stalls, losses power and the engine dies in the apex of cornering between 30-40 mph. Gas tank has been half full to full on every event. Vehicle has been owned for over 2 years with this occurring 6 times that have been documented. When the vehicle 'dies' the power steering and power brakes both fail causing an extreme hazard. Vehicle has been to dealer upon each documented occurrence. Dealer is 'unable to replicate' so therefore unable to assist. Manufacturer has been contacted numerous times with the same result.
The leather dash is bubbling causing the dash grill to pop up and break tabs. It is causing a reflection in the window causing unsafe driving.
I have a jeep grand cherokee limited 2011 with the 5.7 4wd. Within the past 5 months i have had the jeep die while slowing down to make a turn. It is as if you turned the car off. The first time i was slowing to exit hwy on a right hand exit and the car died on the ramp with other cars behind me having to slow down quickly so i could restart. The second time i was making a right hand turn and it died in the middle of the turn. The third time i was entering a roundabout turning right then left and it died in the roundabout causing others to slow and stop until i could restart. The fourth time (this week) i was slowing down on hwy from 55 to turn left across left hand lane as i started the turn the car died. As with all these, it was if someone turned the ignition off. No power to engine, steering, brakes. The times before i might have been hit but the speed limit was low enough that it didn't scare me, this last time i was scared. The approaching traffic was coming at 55 mph. I had no way to get out of their way. I had to hope they slowed down to let me coast across. I was lucky that they did slow down and saw me so i could coast across the left lane and oncoming traffic. I have seen reviews of others having these issues. I am taking the car in to jeep to report but from what i have seen in reviews and complaints nothing is being done about this. I don't know if they have to wait until someone is killed or hurt before they anything is done about it. Based on my past experience now, i don't want to be that someone. I will be looking at getting rid of it if chrysler doesn't do anything about this issues.[xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).'
We were driving last saturday, we were driving onto a busy main street the car was in motion, another made a illegal move and swireved into our vehicle, we honked but the horn wouldn't work. We stopped the vehicle. The other driver apologized with a wave of their hand. We started to drive again, trying to use the horn with no success. About 15 later the horn started to sound. The horn has stopped and started. This vehicle has had numerous recalls.
Within 5 or so minutes of driving, the car will shut off while driving.this has only happened as mentioned, within 5 minutes of turning on vehicle and starting your commute.it has also happened only under braking and turning circumstances.i have brought the vehicle into a jeep dealership twice for this issue and both times they have replaced the fuel pump relay switch.the problem still persists.i would estimate this happens once/mo, however, it's happened twice in the last 3 weeks which obviously brought me to the point in which i'm documenting and writing a report. I called the same jeep dealership this morning and they claim they are not aware of this wide spread problem and would need to dive deeper in order to properly understand the current issue.the service manager suggested that the oil levels could be low, which could cause this issue, but i regularly check my oil levels and this is not the issue.i've noticed that many others have had the same issue and it doesn't look like jeep has determined what exactly is causing their vechicles to shut off while driving.it's a very scary situation, especially if a large semi or another large vehicle is barrelling down on you while you are under brake and turning, and then all of a sudden you lose power steering and the ability to accelerate through the turn/corner.i would like to better understand what jeep is doing and what nhtsa knows about this issue and what our options are as a consumer.this is a severe safety issue that needs to be addressed and not by tossing parts at the problem that won't fit it, this just causes the consumer to spend significants amount of money without addressing and/or fixing the problem.
Dashboard in my insured's jeep warped in high heat while it was parked.
Transmission locked up with no warning. When brought to dealer he advised me it would have to go to aamco transmission for the proper diagnosis and have it fixed
We purchased a new 2011 jeep grand cherokee 11/23/2011. The car had 308 miles on odometer. On 11/25/2011 as we were going out of town the vehicle's diagnostic (obd ii) system warning appeared, with a symbol "mil" indicating a malfunction indicator light. I checked the fuel tank cap and it was tight, i drove the vehicle to the nearest chrysler/jeep dealership in hamptonroads, va. The service department checked out the problem and determined it to be a # 6 cylinder,misfire-coil failure. None were available for replacement. The service department person stated that it was ok to drive the vehicle locally but suggested it would not be a good idea to drive it out of town, as it would not get very good gas mileage! we started to drive the vehicle home, however; approximately 2 miles after we departed the jeep dealership the vehicle caught a fire and burned the entire engine compartment/front of vehicle. We, my wife and i escaped without physical harm, but had to stand by and watch it burn until the firedepartment arrived.
As i was taking the exit onto the interstate, my steering wheel locked and my car stalled. It came to a complete stop. This is the second time this happens to me after taking a turn. Luckily no vehicle was driving behind me. I placed my car in park and restarted the engine. The first time i took my vehicle to the dealers and they stated that they could not find anything wrong. I noticed that other jeep owners have had similar experiences. Jeep dealers should look further into this matter and pinpoint this issue.
The vehicle was put in the shop for three recalls and when i picked it up the vehicle was still in the shops pick up bay and would not start. They kept the vehicle for one week and could not find anything wrong with the vehicle. The vehicle was picked up on june 29, 2015, and it started. On july 6, 2015, the vehicle started to do the same thing it did not start. I called chrysler the operator said that i had to have it towed to the shop ourisman chrysler dodge and to have them look at the vehicle. I started the same ticket that i had before. The vehicle did not have this problem until i had the recalls done. I have to have the vehicle towed into the shop.
A tractor-trailer labelled with enterprise rent a car signage with one sign on the door labelled b unit home delivery parked illegally at lucas and 13th st was blocking both garage openings for my building, the bogen.the driver could easily have pulled up but was obviously too lazy.apparently the driver had remained in the vehicle the entire time but was too distracted to notice that he was in the way.when the lumper came out with his dolly.instead of instructing the driver to move out of the way, he calmly put away his dolly and told me to get back into my car as they would be leaving in a moment. When i asked him the name of the company, he refused to answer.i then noticed the vehicle had no rear tag (license or dot number) at all.as i followed the truck around the corner so that i could finally get onto tucker, i saw the the driver in his mirror, laughing.i find nothing funny about such irresponsible behavior and suspect that this company has no rear identification so that they cannot be identified if they cause damage or do other reckleess things.
I bought this jeep from burkenkotter in castle rock colorado back in april and ever since it stalls on me on the highway randomly and i lose my power steering and brakes and scares the crap out of me. Itā€™s done this over 10 times over the 5 months ive owned it
Keeps stalling, dies unexpectedly when the ecm fried and thus fried the alternator and the battery
2011 jeep gc overland dies while on a curve.power steering not operating, engine not running.will restart but happened 3 times in one week.towed to jim doran jeep/chrysler in mcminnville, or, 2 wks ago.dealer cannot diagnose or replicate.am without a vehicle and need to drive back home to mn in 3 wks!pls help!!!had taken it to mckay's jeep dealer in st cloud last june as display was stating service fwd.they performed an update but mssg kept appearing & had to return for more repairs.dont have paperwork w me here in or.cost over $2,000 for repairs.dont know if this issue is related but display mentioned something about fwd when it died last time driven.vehicle is unsafe to drive!only owned it for about 18 mos.purchased from tenvoorde ford in st cloud, mn.came to that dealer from canada....need to know what my options are.i need a vehicle asap.
On 8/12/16 i got my vehicle back from the dealership after it shut off 2weeks prior while driving and did not start again. It was then diagnosed that the starter was burnt. Keep in mind now i've been experiencinghard start and stalling issues since june 2012. Got a new starter for almost $500 and that seems to correct the hard start so far. However, the stalling became worst and the brakes is not holding when the vehicle stalls. This vehicle stalls about 5-10 times a day maybe even more depending on where i'm going. I actually have to put extreme pressure on the pedal or push gear in neutral or park when it stall or i would be in an accident by now. It is too long now that this vehicle has been s experiencing these issues and putting my family and i in extreme danger these 2011 jeep grand cherokee 's needs to be recalled all together before it cause someone their life.
A/c-heating blend doors hot on one side and cold on the other no matter what the settings are on. Have recharged a/c and did not solve issue. Also, turned heater/de-froster to 80 degrees to defog windshield and was blowing cold air not hot.
The horn is going in and out even after being replaced. It will work fine then not work at all.
Water sloshing sound on start stop. Sounds like it is under the driver's seat. Brought to the dealer and they said lots of water was in the floorpan under the drivers seat. They think it is coming from outside via the heater box. It is not a clogged ac tube because they checked that
The doors won't lock automatically sometimes
The contact owns a 2011 jeep grand cherokee. While exiting a parking lot, the vehicle accelerated without warning. As a result, the driver crashed into another vehicle. The driver sustained foot and back injuries, but did not require medical attention. The other driver was not injured. A police report was filed. The vehicle was towed to the contact's residence. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing or repairs. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Since september 2017, my 2011 jeep grand cherokee has been in the repair shop four times due to the vehicle not starting.the alternator and battery was checked once per month up untildecember, but each time i was informed that both parts were in good condition based on the diagnostics.however, after each repair visit the vehicle would not start after a few days.between repair visits a number of other issues occured:*automatically accelerating at high speed (jan '18)*engine stalling while driving (jan '18)*blowing cool air on one side and hot air on the other (sept '17)*doors locking and unlocking when unattended (sept '17)*windows going down half way when unattended (oct '17)*radio powering on when turned to the off position (nov '17)the most recent incident happened two weeks ago when the car stalled and stopped in the middle of a busy stretch of road with three vehicles in close proximity.due to ongoing issues, this week i had the car towed to jeep for another assessment. The jeep adviser called me back the next day stating my battery and alternator needed to be replaced for $1282 otherwise the car wouldn't start without a constant charge. The battery was just replaced a year ago in june 2017.with all of the issues mentioned it's clear that the 2011 jeep grand cherokee has a design issue/flaw that poses a major safety concern for consumers. The issues that need to be investigated or re-investigated for the 2011 jeep grand cherokee are the alternator and power module replacement. Most, if not all of the issues mentioned could be directly linked to the tipm.my request is that cas, nhtsa, and chrysler consider or reconsider the above mentioned for both safety concerns and the undue repair expenses paid by consumers that appear to be directly linked to faulty design.
All electronic components flicker or shut off and smelled like wires where burning. This all happens when the vehicle is running
While backing up a moderately steep gravel driveway in 4 low range i applied the brake and shifted the vehicle from reverse (r) to drive (d) and the engine immediately went to almost full throttle for 2-3 seconds and even though i was pressing on the brake as hard as possible the car lurched forward and hit a bank of snow. This is the only time this has happened so far but i'm very aware now every time i shift.
The contact owns a 2011 jeep grand cherokee. The contact stated that the front driver and passenger side windows randomly lowered without warning. The contact had to use theelectronic function to wind the windows up each time the failure occurred. The cruise control failed to engage and disengage, which caused the contact to have to turn off and restart the vehicle. The service engine light illuminated when the cruise control failure occurred several times. The vehicle was not inspected and diagnosed. The manufacturer was not notified. The vin was not available. The approximate failure mileage was 72,000.
When driving between 0 to 5 miles per hour i pressed on the accelerator pedal while the auto waseither on level surface or at the beginning of a small incline the auto did not move forward. Then i shifted the auto into reverse and stepped on the accelerator pedal and the auto did not move backwards. I then turned the auto off with the auto shiftedinto park. Then i restarted the auto and shifted into drive and pressed on the accelerator pedal and the auto did move forward. The same day i brought the auto into the jeep dealer whom i leased the auto from justfive days earlier,toidentify and fix thedefect causing the aforementioned problem. On monday 11/8/10 the dealer informed methe vehicle is operating as designed and they found nothing wrong with it, and they returned the vehicle to me.i am concerned that the defect which caused the aforementioned problemon 11/6/10 could cause reoccurrence(s) of the aforementioned problem (even at higher speeds)
For the past few weeks, my 2011 jeep grand cherokee has been stalling while driving. The first time it happened, i was in a line of traffic, had just come a up a hill, i pressed the gas pedal, my car bucked, and then my car "stalled".thankfully, we kept coasting, because, like i said, we were in a long line of traffic going 50 mph on a major road. I pulled over, shut my car off, turned it back on, and was able to drive us the two miles to get back home.i no longer feel safe driving my two children in my grand cherokee, therefore my husband has been driving my car and i've been driving his. So far this week, the grand cherokee has stalled six times while my husband is driving, usually while he is accelerating to get onto the highway. There is a recall on the grand cherokee; 19v-813, which describes a faulty fuel pump relay.however, there is no fix available through jeep. We have contacted several authorized jeep dealers in the our area and no one will offer any assistance that relates to the recall. I believe that the problem is not just the fuel pump relay, but the totally integrated power module or tipm. I'm having numerous other electrical problems with my grand cherokee, but none that pose such a safety hazard as the stalling. I have been reading other grand cherokee owner complaints, and many site this is the problem, stating that they have had their fuel pump relay fixed, but theur car is still stalling.my other car problems are as follows, which point to the tipm: while key fob in within vehicle, dash stating key isn't in car or fob is damaged, car turns on but shuts back off quickly on its own, the a/c only works on the passenger side of the car, the tire pressure light blinks constantly though pressure is fine, the "service 4 wheel drive" warning comes on while driving, but shuts off when car is turned off, and check engine light comes on and off.
While driving my 2011 grand cherokee and my speed was 50mph the car start losing power,start dropping from 50mph to 45pmh to 40mph to 35mph and i was not able to accelerate at all, and i realized that the car going to stop ,so i was lucky to enter to parking lot area were my car stalled. I tried to startthe car on but the car wont start. After being towed to the dealer and tell them about the including the dealer called me after couple hours and told me that the fuel pump is not good and i need to replace it. Three months ago i had my car in the same dealer for the p54 recall were my car was inspected and installed external fuel pump relay were the mileage were 54,224. When the incident happen the mileage were 57,626 . My car never lost power before, i think this happen after performed the p54 recall into my car. The dealer is asking for $ 823 to replace the fuel pump. I thank god cause i was lucky to enter the parking lot area cause otherwise my car would stall in the middle of a busy road and lead to risk of crash.
I purchased a 2011 jeep grand cherokee x package on 1/18/2011.2 weeks after purchasing vehicle i was stopped at a light, while my foot was on the brake the car surged forward almost hitting the car in front of me. Car continued to accelerate on its own i had to ride the brake home.dealer said he never had this problem before and had no clue what to do so he had to wait for chrysler to call him to tell him what to do, should have red flagged this answer.# days later dealer called said car was fixed, it was a bad sensor on the gas pedal, replaced, and agreed me it was safe to drive.a week later, i was stopped at a stop sign waiting to make a right turn on the way home from dropping off my kids at school, the car accelerated forward suddenly, electronic throttle light and engine light came on, the car accelerated forward skidding out onto the sidewalk almost hitting a pole. Due to my quick thinking i avoided death twice in this car.my husband and i bought this as a first car for my daughter, the thought of a new driver driving this deathtrap is scary.i will never put myself or anyone in my family in this car, it is seriously a death threat to drivers and pedestrians.chrysler better man up before more people lose their lives.
Upon slowing down at normal deceleration rates, the brakes lost power allowing car to roll through a stop sign.the issue is intermittent and does not exhibit any observable pattern (outside temperature, etc).the dealer first said it was the rotors glazing, but the issue continued after the dealership turned them and the frequency has not reduced.the second visit found no issues after it was again reported.a third party resource indicated that it could be the master cylinder gasket/seal.since this issue does not occur regularly and has not been "observed" by the dealership, the dealership will not replace the part.since it does happen at a rate of only 1-2 times per week, it is tough to compensate for and/or predict when it will occur causing lack of confidence.other notes are that abs does not kick in during the loss of power and the pedal is pushed in as far as possible with the car still moving forward between 5-10mph only decelerating slightly.
The contact owns a 2011 jeep grand cherokee. While traveling 30 mph the contact attempted to accelerate but the vehicle did not respond. Seconds later, the vehicle suddenly surged forward without warning. The vehicle was taken to the dealer where the computer was adjusted. The vehicle recurred two weeks later.the current mileage was 26,536 and the failure mileage was 1000.
The contact owns a 2011 jeep grand cherokee. The contact stated that while pulling into a parking space with the foot on the brake pedal, the vehicle suddenly experienced unintended acceleration causing the driver to lose control of the steering wheel and crashed into a building. During the crash the air bag deployed and the driver sustained injuries to the head back and neck which required medical treatment. A police report was taken at the scene and the vehicle was towed away. The cause of the failure was not determined. The local dealer and manufacturer were not contacted. The vin was not available. The failure mileage was 66,000.
Issue: intermittent stallingstarted after completion of tipm fuel relay recall repair. Stalls while driving, de-accelerating from highway speed (60mph+) between 30-40mph when braking preparing to make a turn, causing loss of vehicle control. Has never happened with in town driving. Intermittent. No stutter or shutter. All engine power ceases with no power brakes or steering. All electronic stay on. No cel or stored codes. Always restarts by placing transmission in neutral and pushing the start button.recall performed: crowe auto group, 1-21-15 90,578mibegan: march 201532 days at a dealer,5 dealer visits, 2 dealers. Still no fix. Dealer has experienced stalling. Have full list of time line and service paperwork.
Traveling at about 68 mph with speed control engaged, after about 30 minutes i noticed a declining vehicle speed & stability control warning light illuminated.after unsuccessfully trying to re engage speed control, i pulled off the highway.i depressed the dash board stability controlbutton several times and the stability control light was still on.i turned off the vehicle and restarted & the stability control light was off.we resumed our trip using speed control with further incident.this has occurred several times since, but only with speed control engaged.on a recent trip after about 30 minutes @ 65 - 70 mph with speed control engaged the same issue occurred again under the same circumstances and same corrective action taken.i then continued for about 2 hours at the same speed without speed control and further incident.since then a technician has attempted to resolve the issue without results.it is an intermittent issue will be unable to resolve until a full failure of the issue.
This vehicle is equipped with a adaptive speed sensor that keeps the vehicle at a preset distance from the vehicle in front with cruise control on.vehicle is also equipped with a forward collision warning system which warns the driver to brake if it senses an approach of an object that is unsafe.the problems: the system will shut it self off, flashing a warning that the forward collision warning system is not working and shuts off the cruise control as well. System always resets itself after minutes, or longer and the cruise control will once again, work. Safety issue the system has the ability to brake on its own if it senses you are approaching a vehicle too fast with cruise control engaged.the problem is that a car may turn off in a separate lane to decelerate or be in a separate lane to accelerate and the sensor thinks the car is in front of it and starts braking severely cause it thinks it is in its path.this is a huge safety concern since any driver behind me would not be expecting me to brake when cars are not in my path.the vehicle has been to jeep dealer for numerous attempts to fix it.right now chrysler is not doing anything about it. According to the repairing dealership, if chrysler did decide to replace the part, its on back order.
On multiple occasions in the last few days, the brakes have failed to respond (extreme force is needed to push down on the brake pedal), which delays braking time/distance significantly. This is happening specifically when trying to disengage from cruise control. This almost caused a crash. The car had a break booster recall in 2017 and this repair was completed at that time.
7/27/15 i was at a complete stop before i was going to turn into the parking space. I waited until a van passed and again, was at a complete stop. I gently pressed the gas pedal when within seconds the car took off on its own. Within seconds my car revved on its own and took off; slamming me into a concrete wall barrier that saved me from driving into a dry cleaning store window.during this entire time, my foot barely pressed the accelerator and my car took off. Thankfully a man came to me and told me to just put the car in park as i was hitting the break and my wheels were still spinning. The barrier was literally keeping me from going through the large window. It wasn't until then that my car stopped. According to the police report i was going 5 mph. If this was the case, why did i crack the concrete barrier, burn rubber into the asphalt so much that my wheels made deep black marks on the road and my entire front bumper all the way to the rails were completely crushed. Would 5mph cause $7,000 worth of damage? i don't think so. In addition my seatbelt did not lock upon impact. My head slammed into the steering wheel before the seatbelt locked resulting in whiplash. My air bag also did not deploy. At the rate i was going and with the force of impact i hit the barrier with there was no reason for my seatbelt not to instantly lock and my airbag not deploy to protect my head and neck. My car is currently being fixed but i do not feel safe with that car nor selling it to anyone else, lest this happen. What if a family buys this car and dies due to this? i know i am not the only one with this issue and i want someone to take responsibility and admit there is something going on with these cars. Three major recalls for the 2011 and one that i feel lead to my accident. How many people have to go through this before an investigation occurs.
7/27/15 i was at a complete stop before i was going to turn into the parking space. I waited until a van passed and again, was at a complete stop. I gently pressed the gas pedal when within seconds the car took off on its own. Within seconds my car revved on its own and took off; slamming me into a concrete wall barrier that saved me from driving into a dry cleaning store window.during this entire time, my foot barely pressed the accelerator and my car took off. Thankfully a man came to me and told me to just put the car in park as i was hitting the break and my wheels were still spinning. The barrier was literally keeping me from going through the large window. It wasn't until then that my car stopped. According to the police report i was going 5 mph. If this was the case, why did i crack the concrete barrier, burn rubber into the asphalt so much that my wheels made deep black marks on the road and my entire front bumper all the way to the rails were completely crushed. Would 5mph cause $7,000 worth of damage? i don't think so. In addition my seatbelt did not lock upon impact. My head slammed into the steering wheel before the seatbelt locked resulting in whiplash. My air bag also did not deploy. At the rate i was going and with the force of impact i hit the barrier with there was no reason for my seatbelt not to instantly lock and my airbag not deploy to protect my head and neck. My car is currently being fixed but i do not feel safe with that car nor selling it to anyone else, lest this happen. What if a family buys this car and dies due to this? i know i am not the only one with this issue and i want someone to take responsibility and admit there is something going on with these cars. Three major recalls for the 2011 and one that i feel lead to my accident. How many people have to go through this before an investigation occurs.
Upon exiting freeway on2/05/14 car stalled without warning, making it difficult to steer because loss of power and brakes not fully functional i almost ran into street divider, i was able to steer to the side of the road, where i attempted to restart the vehicle. Vehicle did start and seemed fine afterwards.it happened again 4 days later again while exiting freeway off ramp again. I took the vehicle to the dealership where they hooked it up to a diagnostic and found no codes other then a software update they did they could not find a problem. I've read several complaints about this same type of stalling without warning on other jeeps and no one has been able to get any help with this issue. I suppose not until someone dies from this malfunction of these jeeps will chrysler start to look into this problem and recall the part that is causing this to happen.
Cruise control stopped working.
Prior to receiving the current recall on my 2011 jeep grand cherokee, i was merging onto the freeway and my jeep lost complete power. I started to panic because there was nothing i could do to control my jeep. Luckily, i was on the outside lane and just coasted to a stop. Then, i sat there for about 10 minutes while i called my wife to let her know she would need to come get me. Then, i went to see if my jeep would drive one more time and it drove off just fine. Then, when i received this notice i called the jeep dealership to ask them to fix my jeep due tot he recall and they told me that they were waiting on parts and would let me know when they come in. However, now my air bag lights are on as well as my traction control light is on. I also intermittently when i push on my brakes it will feel as if i have been rear-ended. When i look behind me there is nothing there that would indicate i have been rear-ended.
Two recent events, when braking in slow traffic there was sudden acceleration with foot on brake. Even with stronger and forceful brake pressure the jeep was still moving and wanting to keep going with engine revving. Had to shift into neutral and then engine quit revving and things returned to normal. I have this jeep 10 years and am very familiar with it. Never any wrecks. No medical problems. The floor mat was not interfering with any pedals. The dealership was not aware of any recalls about this problem but they serviced the throttle-body after the first incident. This apparently was not the problem as the unintended acceleration when braking occurred a second time. In googling this problem a blog mentioned this could be the jeep brake-booster which has been recalled and was replaced on my jeep 2 years ago. Google brings up this sudden acceleration as a common search but no clear answers. I know about the toyota acceleration problem in the 1990's, that they never found or admitted anything mechanical and assumed it was granny using two feet. This is absolutely a mechanical problem with my 2011 jeep. Will take to dealership but they already said they aren't aware of this being a jeep defect. I registered this complaint with jeep customer care and they said if the dealership can't find the problem to call them back and they will work with the dealership to resolve this. They worrisome thing is they will do something for $1000 and then i have this brake/acceleration occur a 3rd time and it causes a crash!
I had an extremely dangerous situation occur on november 15, 2014with our 2011 grand cherokee.around 7 p.m., i was merging onto interstate 95 south from 332, the newtown, paexit. I did a hard acceleration to avoid traffic bringing up the rear.the engine then accelerated uncontrollably ... So fast that the tachometer was pinned to the right side ... Into the red zone near 7k.a later check of the vehicle maximum speed on the garmin gps revealed it peaked at 97 m.p.h.with my foot completely off the gas pedal, the engine was pinned to maximum revs.i honestly thought it would disintegrate. In the span of a few seconds, i knew not to shut off the engine, as i would have lost steering.i had the presence of mind to put the transmission in neutral, to at least stop the speeding.the engine continued to rev out of control.i believe i was kicking the gas pedal, and the engine eventually released its grip on speed and returned to near-idle, upon which i re-engaged to drive.if a car were anywhere ahead or near me, a devastating wreck would have been the result.i took the jeep to the reedman-toll service department in langhorne, pa. They could find nothing that would confirm the incident.i contacted chrysler customer service. An agent named [xxx] took my report and said he had no similar reports.i find it distressing that nothing in the jeep 'black box' recording system would have a record of this potentially catastrophic incident.the reedman service advisor speculated that i may have 'reset' the software if and when i was kicking the accelerator while the event was under way.'information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
At times while driving on the highway or city street, while in cruse, brake apply automatically without any vehicle braking in front of me.also at times while in motion, cruse system do not take for weeks, then without any notification, i would set it and it works as it should.
Went to activate cruise control using the buttons on the steering wheel. Would not activate even after repeated attempts. Took it to dealer who exclaimed "recall" but after checking, he said the recall doesn't apply to my vehicle. Then found out other options do not work either. Plan on taking to a different dealer to have rechecked. This "defect happens whether moving or not.i became aware of this while on hwy 45 going from milwaukee to hartford, wis but showed it to the russ darrow dealer upon my return while stationary in his shop.
The first 3 weeks i had the vehicle the engine light kept coming on. I returned to the lithia dealership in santa fe 3 times to have it corrected. They accused me of fueling the car with the engine running. I do not fuel my cars with the engine running.the transmission had to be replaced at 4,000k miles because the robot at the factory did not seat the transmission fluid filter properly and metal flakes were found in the transmission oil pan as a result which damaged the valve box. The vehicle still acts odd at times ' jerking slightly when changing gears.at 45 mph while i was accelerating to merge onto the highway, the vehicle would change gears by itself into first gear. A young tech had been reading a service update bulletin and knew about this issue. It required a patch'for the computer and a download to fix this issue. I thought it was a miracle that i was not in an accident during this time. I have had so many issues with the jeep not recognizing the key fob upon entry and or trying to start the vehicle. Forget the emergency key that is inside the key fobit was never properly keyed so you could use it in an emergency. At 15,000k miles the front sway bar had to be replaced. This vehicle has not been off-road and for the sway bar to break down like that is inexcusable. Sudden unexplained acceleration.
On may 28, 2016 while navigating my driveway, my car suddenly accelerated forward and crashed into the back wall of my garage.damage was done to my home and my car.i had no control over the vehicle. Hitting the brake and trying to hit the ignition button did nothing to stop the vehicle.on another occasion, about two weeks earlier, i had parked the car at walmart, pressed the brake and the ignition button to turn it off.while in park and the engine off, the vehicle lurched forward and bumped the suv sitting in front of me.i am now afraid to drive this vehicle!i have reported this incident to my local auto dealership and chysler corp.the damage is being repaired at my cost.
Experienced unintended acceleration, at a stop or near stop when parking.although my foot was on the break, the car lunged forward as if the accelerator had been pushed all the way down, hitting the back of a parked truck violently.although the impact was great, the air bag did not deploy. The incident was observed by the homeowner/truck owner.
Recently having issues while trying to start my 2011 jeep gc.the engine will turn over but will not start the electronic throttle control (etc) warning light comes on.this has been happening intermittently and becoming more frequent.in doing research, it seems this is a common problem with this model and the replacement part is not only costly, but on bo for a undisclosed time frame.
The contact owns a 2011 jeep grand cherokee 4x4. While stopped at the light, the check engine light illuminated and the vehicle suddenly accelerated while the brake was depressed. There was an abnormal increase in rpms to 3,000. The contact placed the gear in park, turned the vehicle off and the engine returned to normal for a moment before continuing to accelerate abnormally.the vehicle was taken to the dealer who performed a diagnostic and located the failure at the throttle body. The dealer replaced the accelerator pedal and the throttle body but to no avail as the failure continued to recur. The manufacturer was contacted and they advised the contact to take the vehicle back to the dealer. The vehicle was not repaired. The failure mileage was 4,000 and the current mileage was 4,300.
The contact owns a 2011 jeep grand cherokee. The contact stated that while driving 40 mph the vehicle surged forward and the accelerator pedal depressed to the floor unexpectedly. The failure occurred a total of three times. The vehicle was not taken to have the failure diagnosed or repaired. The failure mileage was 2,000.
While accelerating to merge onto the highway, the check engine light came on and i could not accelerate above approximately 45 mph or 3000 rpms.i let off the gas thinking the jeep would slow, but it didn't slow down.i was able to decelerate by braking (obviously).however, i was still unable to go faster than approximately 45 mph or 3000 rpms. I took it into the shop twice before because the check engine light came on, and i was told the oil pump was stuck on low (?)this has been an ongoing issue for the past four months.there has always been something wrong with this vehicle despite regular service maintenance visits.
The contact owned a 2011 jeep grand cherokee. After backing into the driveway and attempting to place the vehicle in park, the vehicle accelerated in reverse without warning. As a result, the person behind the vehicle was struck and pinned underneath the tires. The victim was fatally injured. The vehicle accelerated all the way through the garage and traveled up a three foot high concrete wall behind the garage where it finally came to a stop. There were no warning indicators illuminated prior to the failure. A police report was filed. The vehicle was towed to one ten towing and then towed to an independent mechanic. The vehicle was declared a total loss. The dealer and manufacturer were not notified. The vin was unknown. The failure mileage was 130,000.
I bought a 2011 grand cherokee from shave jeep in thousand oaks, ca.the vehicle started to malfunction within days after purchase.it would seize up, usually at highway speed, stall out, thus losing power steering and brakes.i brought the car in for service about 8 times until i almost got hit by a big rig on the highway at night when my car died.the constant engine light reading was a camshaft position sensor.chrysler techs attempted to resolve the problem without any luck.unfortunately the dealer swapped out cars with me and i found out they sold this vehicle without telling the new owners of the major mechanical problems.
The contact owns a 2011 jeep grand cherokee. The contact stated that the automatic windows raised up in only small intervals. The contact felt that this was a safety issue if a quick exit was required. While driving with the cruise control engaged, braking was required and the vehicle almost came to a complete stop. The failure nearly caused the contact's vehicle to be rear ended. New carlisle chrysler jeep dodge ram - tobey auto group (580 n main st, new carlisle, oh 45344) required the contact to leave the vehicle for a couple of days with no guarantee of being diagnosed. The contact did not leave the vehicle at the dealer and it was not repaired. The manufacturer was not contacted. The failure mileage was 39,000.
The contact owns a 2011 jeep grand cherokee. While in park, the sun visor caught fire and flames spread throughout the vehicle. The fire department was able to extinguish the fire. A police report was not filed. The vehicle was towed to a dealer. The technician diagnosed that the sun visor, roof liner, air bags, steering column, and other multiple parts needed to be replaced. The vehicle was not repaired. The vehicle was previously repaired under nhtsa campaign number: 14v391000 (electrical system). The manufacturer was notified of the failure. The failure mileage was 36,000.
The contact owns a 2011 jeep grand cherokee. The contact stated that the front driver and passenger side windows randomly lowered without warning. The contact had to use theelectronic function to wind the windows up each time the failure occurred. The cruise control failed to engage and disengage, which caused the contact to have to turn off and restart the vehicle. The service engine light illuminated when the cruise control failure occurred several times. The vehicle was not inspected and diagnosed. The manufacturer was not notified. The vin was not available. The approximate failure mileage was 72,000.
I received notice by mail in december that my 2011 jeep grand cherokee had a recall (p36 sun visor wiring) and there was a risk of fire due to a wiring issue. I immediately took my car to dadeland dodge chrysler jeep in miami, fl to get the recall fixed. My car was at the dealership for about 24 hours being repaired and the next day i was called to go pick it up because the recall had been done and the car was good as new. Fast forward to tuesday, april 14th and i am driving and stopped at a red light. My car filled with smoke and i could not breathe in the car. I had no idea where the fire was coming from so i started opening all the windows and noticed there was a fire by the sun visor. All of the electrical functions on the center console and the steering wheel had disabled and i was unable to open the sunroof to let the smoke out. I had to pull over, turn off the car and truly feared for my life because the car had filled with smoke and the sun visor was completely burned. The fire could have burned me had i been on a highway and unable to stop. I think it's incredible that i did my part, took the car to get the recall fixed, and was returned a car that was clearly not fixed. This fire could have severely injured me and i no longer feel safe driving this car. This model car has had several recalls, including one involving the breaks, and to be honest, i just do not feel safe driving it after what happened to me. I simply want back what i paid for this manufacture defected vehicle.
The contact owns a 2011 jeep grand cherokee. The contact stated that the exterior heated power mirror failed. As a result, the contact's visibility was impaired when driving. The contact received notification of nhtsa campaign number: 14v631000 (electrical system, visibility) however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time to do the repair. The manufacturer was made aware of the failure. The approximate failure mileage was 26,300.
2011 jeep grand cherokee. Consumer writes in regards to sun visor wiring safety recall. *ld the consumer stated the vehicle was under recall, but the dealer had not repaired the vehicle. Updated 10/16/2017
The contact owns a 2011 jeep grand cherokee. The contact was making a left turn and noticed she was unable to see out of the drivers-side mirrors. The contact also mentioned the drivers-side windshield post obstructed her view. The vehicle was not taken to the dealer, but the manufacturer was contacted. The vehicle was not repaired. The failure mileage was 300 and the current mileage was 3,500.
The contact owns a 2011 jeep grand cherokee. While driving at an unknown speed, the check transmission warning indicator illuminated. The vehicle was taken to the dealer (stateline chrysler jeep dodge ram, 800 gold hill rd, fort mill, sc 29708) where it was diagnosed that the air conditioner condenser failed. The vehicle was then taken to an independent mechanic for repairs. The manufacturer was not notified of the failure.the failure mileage was 70,000. The vin was not available.
The contact owns a 2011 jeep grand cherokee. While driving at approximately 70 mph, the driver side sun visor and headliner caught fire. The contact extinguished the fire. The contact sustained serious burns to his left hand that required medical attention. A police report was not filed. The vehicle was serviced under nhtsa campaign number: 14v391000 (electrical system) but the remedy failed to repair the vehicle. The manufacturer was made aware of the failure. The failure mileage was 54,000.updated 11/20/15*lj updated 1/14/2016, updated 4/11/18
The contact owns a 2011 jeep grand cherokee. The contact stated that the recall repair was performed for nhtsa campaign number: 14v391000 (electrical system) in october of 2014. On may 2, 2015, while driving at an unknown speed, smoke appeared from the driver side sun visor. Shortly after, flames were present coming from the visor. The contact used a fire extinguisher to extinguish the flames. The cause of the failure was not determined. The manufacturer was notified of the failure. The failure mileage was 50,136.
While driving my 2011 jeep grand cherokee i saw white smoke coming from the driver side sun visor and then aburning smell. I pulled over and after a few minutes the smoke cleared, the bracket for sun visor stayed hot and shows signs of melting. No injuries, the vehicle was driven to dealership immediately... Updated 08-20-14updated 08/25/2014
The contact owns a 2011 jeep grand cherokee. The contact received notification of nhtsa campaign number: 14v391000 (electrical system). The recall repair was performed. While driving approximately 35 mph, the contact noticed an abnormal odor. The vehicle was pulled over and the contact noticed smoke coming from the passenger side visor. The contact pulled down the visor and noticed melted plastic. There were firemen onsite who disconnected the battery and flames appeared from the headliner above the passenger seat. The firemen extinguished the flames. A report was not filed. The vehicle was towed to the contact's residence. The manufacturer was notified. The approximate failure mileage was 47,000.
The contact owns a 2011 jeep grand cherokee. The contact stated that the vehicle was repaired for nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic), but the failure recurred. The contact stated that the brake light illuminated randomly. Upon applying the brake pedal, the vehicle veered to the right which caused the suspension to be unstable. In addition, the vent control failed to work for the heater and air conditioner. The vehicle was taken to the dealer for various repairs, but the contact continued to experience the unstable suspension. The vehicle was not repaired. The manufacturer was notified of the failure and provided no remedy. The approximate failure mileage was 19,500.
The contact owns a 2011 jeep grand cherokee. The contact stated that the windshield wipers failed to operate. Also, only the front driver's side door would lock and unlock. The vehicle was taken to the local dealer (nielsen dodge, 175 state rt. 10, east hanover, nj) where it was diagnosed that the tipm was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failures. The failure mileage was unknown.
The leather covering the top of dash under windshield has come loose, dislodging the defroster vent and blocking airflow from the defroster.defroster vent cannot be reseated because of mis-shaped leather.while driving during early morning, condensation on windshield could not be cleared by defroster because no airflow was reaching the windshield on the drivers side.had to pull off the road and pull the leather away from the vent opening to allow windshield to clear.if i had been driving in traffic, this would be extremely dangerous.i have called jeep customer service, but they will not acknowledge a manufacturing defect, but cannot tell me why this has happened.they will not repair because the vehicle is out of warranty.the leather started coming loose 2 months after the warranty expired.there are numerous cases of this same problem in online jeep forums.i took the vehicle to a local vinyl shop, but they could not fix without removing the windshield; windshield cannot be removed without breaking it.new windshield for overland model with rain sensor is over $1,000.winter is approaching, but i will not be able to clear the windshield of ice and snow because of this problem.
The contact owns a 2011 jeep grand cherokee. The contact stated that the automatic windows raised up in only small intervals. The contact felt that this was a safety issue if a quick exit was required. While driving with the cruise control engaged, braking was required and the vehicle almost came to a complete stop. The failure nearly caused the contact's vehicle to be rear ended. New carlisle chrysler jeep dodge ram - tobey auto group (580 n main st, new carlisle, oh 45344) required the contact to leave the vehicle for a couple of days with no guarantee of being diagnosed. The contact did not leave the vehicle at the dealer and it was not repaired. The manufacturer was not contacted. The failure mileage was 39,000.
The contact owns a 2011 jeep grand cherokee. The contact stated that the front windshield defroster was inoperable. When the heater was activated, cool air entered the vehicle. The failure occurred without warning. The vehicle was taken to buchanan & young incorporated (713 e main st, burnsville, nc 28714) where it was diagnosed that the entire fan housing needed to be replaced. The vehicle was repaired. The manufacturer was contacted at 877-426-5337 and was made aware of the failure. The manufacturer asked the contact to call nhtsa. The approximate failure mileage was 51,177. Consumer stated heater/defrost fan began clicking then failed altogether. 8/23/18
The oversized sideview mirrors, absolutely block the view of approaching or stopped vehicles, at an intersection, causing driver and passenger to have to move heads to see around them ,which inmost cases does not helpto view the approaching or stopped traffic at an intersection.we have only had this vehicle under 2 months and have had 3 near collisions , from the very large mirrors, that are factory installedon this model jeep. The mirrors are in the position on the side windows , that absolutely blocks the drivers view!it is very dangerous , and we are afraid we are going to be killed by getting hit from a vehicle that is hiding in the view we should have of the approaching traffic! we want jeep to replace ormove the mirrors to a safer location for safetys sake,before we are killed.please check these out yourself. On the grand cherokee limited model 2011.
Leather dash is bubbling and peeling which is causing dash mounted windshield defroster vents to be blocked. Blocked vents can not provide heat to the windshield causing ice build-up on the windshield during cold winter months. This results in blocked/impaired vision while on the roadway which could result in a crash. The leather dash has also bubbled over the passenger airbag which could affect the deployment of the airbag during a crash.
Delamination of the leather top over the instrument cluster is blocking vents and causing visibility issues. Additionally the air suspension is leaking at connections at top of struts.
The contact owns a 2011 jeep grand cherokee. While driving at unknown speeds, the headlights, windshield wipers, and instrument panel illuminated. The check engine warning indicator also illuminated. The vehicle was taken to a dealer, but was not diagnosed or repaired. The vehicle was still at the dealer. The manufacturer was not made aware of the failure. The vin and failure mileage were unknown.
The leather covering on the dash closest to the windshield is pulling loose and buckling causing the defrost vents to pull up which is creating a problem defrosting the windshield.we have not used any type of cleaner or leather polish on this either. It is my understanding that the 2011 jeep's have this issue.i want to know what the manufacture is going to do about this issue.
The contact owns a 2011 jeep grand cherokee. While driving 10 mph, the sun visor caught fire. The fire independently extinguished itself. A police report was not filed. The vehicle was taken to a dealer, but was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 111,000. The vin was not available.
The air conditioning produces cold air on the driver's side but produces hot air on the passenger side.the heater bend doors are broken. This is a common problem with jeeps. My vehicle is 38 months ond, 2 months out of warranty with 30,120 miles.jeep refuses to repair the problem under warranty, and even denies that bend door failures are a common problem with jeeps, even though the internet is filled with complaints about the problem.
The contact owns a 2011 jeep grand cherokee. While driving at 45 mph, there was an abnormal odor coming from the vents of the vehicle. The contact discovered that the passenger side sun visor caught fire. A police report was filed. The fire department extinguished the fire. There were smoke inhalation injuries sustained that did not require medical attention. The vehicle was destroyed. The manufacturer was made aware of the failure. The failure mileage was 62,000.
Jeep's climate control is not allowing permanent engagement of recirculation option which leads to allergens and pollutions from outside get inside of the vehicle without driver realizing it. Few times i was, literally, inches away from rear ending vehicles in front of me. When i'm going 60-65 mph on a highway and climate control opens intake for outside air, with my eyes becoming watery from allergy, i had to find that recirculation button to reengage it. It happens exactly every 5 minutes.when i brought vehicle to jeep's dealer they told me that it's the way system built and there can be two ways to eliminated the hazard: complete shut down of intake or climate control program update. I called jeep's help line and explained the problem to their representative providing suggestions stated above. After that i was given 'great' explanation: climate control acts this way because it was done by design !? based on that they refused to do anything to fix it. I have two other vehicles (honda and suzuki) and those cars don't have problem like jeep has. This shows that all jeep needs to do is issue software patch for their climate control program to take care of this issue.
Bubbling/wrinkleing/delamination of dashboard cover cause inconsistent view thru windshield because of light reflection/refraction being distorted on inside of windshield.
Diagnosed as tipm problem (totally integrated power module) car initially had problems with headlamps and wipers malfunctioning, then ignition wouldn't turn over and then when it finally did the car could not be turned off! brought car straight to jeep dealer after it wouldn't turn off and was told it was tipm. They said part was back ordered over a month and car can not be driven in the meantime. This is a huge consumer problem across the country with multiple model jeeps and several model years. The part is impossible to get and i was even told a boat sank and that it why it is back ordered nationally for months. Looking at other consumer complaints online this should be a recall. Cars are not able to be driven and people are waiting months for the part.
I took my 2011 grand cherokee to the dealer for the normal maintenance. However, there were a couple of recalls so i asked them to take care of them. Recalls were related to the fuel pump relay and to the sun visor (which apparently can short-circuit and cause a fire). There was a firmware update for the tipm also so i got that done too.3 weeks later, i get on my car, i put the ignition to on and the wipers went on, i tried to turn them off and i couldn't.this is a list of all the symptoms:- turn signals not working- rear wiper not working- front wipers on- traction control off and no way to turn it back on- buttons on the steering wheel not working, none of them, except for the ones that control the radio- heated steering wheel, tow/haul, traction control and 110v plug switches not responding- interior lights not working- headlights worked but no way to control high or low beamsi did some research online, found that some other people were having the same issue and some of them said that they had the issue resolved by leaving the battery unplugged overnight, it didnt work.i took the wipers out (since i couldn't turn them off) and took my car to the dealer (without turn signals). They've had the car for 2 days already, yesterday they called me back and told me they were still trying to determinate the issue but that it could be a defective tipm.i have no idea of how much this is going to cost to get fixed but the truth is, i got this car 2 months ago, looked perfectly fine, very well maintained and now i will probably have to put more money out of my pocket to get this thing resolved.reading on the forums i have also become aware of the big safety issues that a faulty tipm may cause, read of people's cars stalling in the middle of traffic! i am really concerned now about my safety and i wish i didn't buy this car.
We received 3 recall notices related to the brake booster, the totally integrated power module, and a short in the visor lamp.we called our local dealership and each time we called, they told us they did not have the parts and they would call when they did receive them.they still have not called and the first recall notice was issued more than 6 months ago.
Dash cover coming unglued affecting defrost function and may affect airbag deployement.04/01/2018
The heater/ac blend door is broken: the driver's side gets ac but the passenger side only receive hot air.this is a very common problem with this model jeep. The dealer refuses to repair the problem under warranty. The vehicle is 2 months out of warranty and has 30,120 miles.jeeps denies this is a common problem, and yet the internet is filled with jeep blend door complaints.
Jeep's climate control is not allowing permanent engagement of recirculation option which leads to allergens and pollutions from outside get inside of the vehicle without driver realizing it. Few times i was, literally, inches away from rear ending vehicles in front of me. When i'm going 60-65 mph on a highway and climate control opens intake for outside air, with my eyes becoming watery from allergy, i had to find that recirculation button to reengage it. It happens exactly every 5 minutes.when i brought vehicle to jeep's dealer they told me that it's the way system built and there can be two ways to eliminated the hazard: complete shut down of intake or climate control program update. I called jeep's help line and explained the problem to their representative providing suggestions stated above. After that i was given 'great' explanation: climate control acts this way because it was done by design !? based on that they refused to do anything to fix it. I have two other vehicles (honda and suzuki) and those cars don't have problem like jeep has. This shows that all jeep needs to do is issue software patch for their climate control program to take care of this issue.
Sunroof on my 2011 jeep grand cherokee limited edition exploded for no reason.nothing hit the vehicle or sunroof.the sunroof exploded on july 16, 2014 and the part is on national backorder until aug 22, 2014.i have an extended warranty, but chrysler won't cover replaced sunroof glass since it's not a mechanical issue.also, since the glass isn't covered under the extended warranty chrysler won't pay for a rental while my vehicle sits in a body shop waiting for the part to become available.it appears to be a manufacturing defect since the glass exploded for no reason.i don't understand why something as simple as glass for a sunroof would be on national backorder unless there is a significant issue affecting a significant number of vehicles affected.i will be without my vehicle for over a month.i have discussed this issue and requested a rental vehicle several times with chrysler, but to no avail.chrysler has set the bar for the worst customer service i have ever experienced.fortunately no one was injured when the glass from the sunroof exploded as most of the glass fell primarily into front passenger seat where no one was seated at that time.
2011 jeep grand cherokee laredo a p14 recall was received.*mwthe consumer was informed the parts were not available and was placed on a waiting list. Also, the sun roof function was inoperative, the leather was separating from the dashboard and the rotors were completely rusted.
Car was illegally parked in the middle lane, with no indicator lights on or any lights whatsoever. Speed limit was 45mph, i glanced to off to the side of the road where 3 gentlemen were standing and turned back to looking forward seeing a car parked with no lights in front of me. I rear ended the ford focus going about 45mph. The driver of the first car (hungry howies delivery driver) was deemed at fault due to mechanical issues and being illegally parked in the middle of the road with no hazard lights on! the airbag never deployed in my 2011 jeep grand cherokee (massive recall with chrysler cars, and takata supplied parts) the accident occurred on 5.19.15 at 12:15am while on my way home from work ( hilton suites. Auburn hills pd arrived on the scene and i was taken to mclaren hospital in pontiac, mi in the ambulance.
Having electrical problems, door locks, air conditioner
My 2011 jeep grand cherokee has repeatedly incurred severe problems with the tipm (module) which controls the car's quad air suspension system.this car has been serviced by skinner and damulis, richfield springs, n.y. (at least) six times for the same problem, at great expense - with no apparent resolution but to incur repairs costs in excess of $10,000.the 8/6/17 incident too, dealt with the defective air suspension system which, this time, caused the rear wheel to fall off while the car was being driven.my wife and i incurred injuries, however, the dealer told me that this issue was not related.just two days ago, the car's suspension system lighted up on the dashboard.pictures were taken, i called the auto dealer, however, i have yet to hear from them.in reviewing filed complaints coupled with a class-action lawsuit, this is all to familiar, however, chrysler and their dealers' refuse to acknowledge and fix this problem with the full support from chrysler.nhtsa needs to recall the 2011 chrysler jeep grand cherokee - outland edition - asap!time is of the essence!
The lug nuts on the vehicle were swollen and apparently it's a known issue with jeep i had to pay money out my own pocket to buy new lug nuts to rotate my tires which cost over $200 and when i contacted jeep via email they said they were going to diagnose the problem and reach back to me it's been over a year now and havent heard from them i contacted them 3 more times and no response. Now i have an issue with my bluetooth being connected to my phone it keeps kicking my phone out i did a reset and hasn't worked and jeep dealership is telling me its $135 to fix which i refuse if there is a known problem with jeep and the radios that should be on recall as well. I have to re-pair my phone everytime i get back into my car. The bluetooth hasn't been working since may 2019 and my lug nuts had to be replaced last year august 2018. I bought this car in 2015 and the dealership told me i had 5 year warranty come to find out i had one year remaining because it started in 2011 when the car was made. Customer service sucks more and more with these dealerships not knowing a thing ! they just tell me they dont kno anything about this or that that i complain about. Ridiculous
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