We found the following complaints for JEEP CHEROKEE (2019)
Read complaints for JEEP CHEROKEE (2019)
Air bag on passenger side near bottom of dash is falling out. Was parked in my driveway with 11345 miles onit dutch miller said it was not under warranty and wanted 800.00 to repair it made me pay 122.99 just for looking at it.
Air bag light coming on intermittently.and a message on the screen that the air bag system needs repair. I called one dealer and they could not even give me a day to bring it in. Stopped at another dealer and it was about 13 days before i could get it in.i did finally get it into the dealer. That very day there was a report to the dealers of an issue. That was on june 20. They do have a recall online, i have received nothing in the mail. There still is no fix apparently. It has been over a month. This happens when the vehicle is in motion.
Recently purchased 2019 jeep cherokee latitude fwd airbags failed to open after t-boned cussing significant injuries. Traveling the speed limit when hit by auto running the red light. Injuries include skull fracture, concussion and shoulder injury.*dt*dt*dt*dt*dt*dtcontact stated vehicle was repaired by southern collision center on 08-29-19.
Car was totaled other driver was a dui front passenger lower air bag did not deploy.
This particular year and model of jeep has 2 recalls not registered to my vin number related to my accident. Airbags- impact and acceleration sensors. Steering- steering rack gear. Tonight while driving my jeep to my local walmart, my steering completely quit and locked up on me causing me to go off the road, hit a speed limit sign, almost roll my vehicle, and cause possible irreparable damage that may total my vehicle all together. The impact was hard enough to cave in my whole front passenger side fender, rip my mirror completely off, dent both passenger doors deeply, bend my door frames, and almost completely tore off my rear fender. During this, my air bags did not deploy,and i know the accident was bad enough that they should have. This could have been life threatening, and could have ended entirely worse than what it did.my power steering pump seems to be working fine, but my jeep itself is still registering it as a power steering issue, which makes me believe that there are significant electrical issues with the jeep itself.
The contact owned a 2019 jeep cherokee latitude. The contact stated that while driving on a damp road at 45 mph, the vehicle independently went into park which caused the wheels to lock as several unknown warning lights appeared on the instrument panel. Due to the contact losing control of the vehicle, the vehicle slid off the side of road and hit several metal poles located in a farm yard. Once the vehicle came to a halt, the contact shut off the vehicle and discovered that the front driver side tire had detached from the vehicle. The air bags did not deploy upon impact. A police report was not filed and no injuries as were reported. The contact was able to change the driver side tire with a spare and drove the vehicle home. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle was then towed to an independent mechanic where insurance deemed the vehicle a total loss.the failure mileage was approximately 60,000. The vin was unavailable at the time of the complaint. *dt
While driving, the vehicle would jump out of gear and rpm's would go up. Had to tap on brake to go back into gear. Had the transmission flashed per recent recall and still does it.08/21/19 while driving the vehicle 50mph, the engine shut off, causing loss of steering and no brakes. Vehicle ran off the road and into some trees (crash).the dealership said if it didn't show a code that i had to call jeep and file a complaint. I have done so and chrysler hired bosch to download the vehicle crash data to see what happened. Still waiting to hear back from the dealership.
The contact owns a 2019 jeep cherokee. The contact received a recall notification for nhtsa campaign number: 19v449000 (air bags) and stated that the manufacturer exceeded a reasonable amount of time for the repair. Bill volz westchester chrysler jeep (2293 crompond rd, cortlandt, ny 10567) confirmed that parts were not available to perform the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Air bag service light intermittently comes on. Random occurrences however light will remain illuminated, clear after a period of time the car is off. Days later light may come on or weeks. Taken to dealership several times however since the light is intermittently illuminating they can't "re-create the issue".
The contact owns a 2019 jeep cherokee. The contact received notification of nhtsa campaign number: 19v449000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Naples chrysler jeep (6381 airport-pulling rd, naples, fl 34109, (239) 594-2100) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.
The air bag light comes on an d will not go off. The light say service air bag. Have taken it to a dealership to check the issue. They thought pinched wire and they repaired it; however after 2 days the light returned. First light came on 07/19/2020 and took the dealer to run diagnostic test to see what the issues 07/29/2020.
On december 6, 2019, during a return trip from louisiana to texas, the airbag warning light on the dashboard turned on and off two times over a seven hour period while driving on a highway.on december 19, 2019, the airbag warning light turned on as i was leaving the house.it stayed on for approximately 2 minutes and then went back off.this was while while driving on a city street.i have seen a total of three events where the airbag warning light has switched on and then off while driving.
The contact owns a 2019 jeep cherokee. While driving, the air bag indicator remained illuminated. The cause of the failure was not determined. The local dealer and manufacturer were not notified of the failure. The failure mileage was 6,000.
Coming up on red light i attempted to brake and slow down. Pedal went to the floor and vehicle did not slow. Airbags did not deploy. Previous warning of airbag system issue was reported to hertz. Airbag light was not on before accident.
We were side swiped on driver's side of my vehicle really bad, drivers door, window and the back door, will not open or close. The airbag did not dispense. Luckily, we were all wearing our seatbelt and no one was hurt. I'm totally sickened by this
Takata recall i had witnessed my air bags not deploy,when i was just involved in a car accident.because i had unintended acceleration which caused me to not be able to stop and we were hit on the side and our side air bags did not deploy on our right side. *dt
Takata recall 2019 jeep cherokee latitude airbag light is on
Jeep has 6664 miles on it and airbag service light came on and says that airbag needs serviced.at first the light would come on and then turn back off however, now the light is on and remains on.next complaint is that after slowing vehicle down and beginning to accelerate again,the jeep seems to not want to accelerate normally...it is hesitant and then suddenly picks up speed.3rd complaint.while sitting at a light or stop sign it feels like the engine is pulling against the brake (as if you were trying to accelerate and brake at same time) in a "lunging" manner.
The start/stop had a system failure abd ny car shut off in the middle of traffuc. I was stopped at a light and my car shut itself down and then when i took my foot off the break it started to go but then it immediately shut the car totally off and said there had been a start stop system failure.i have also had issues with my radio not coming on when i turn my car on and i have to turn my car off and turn it back on i have had issues with all of a sudden my flashers coming on for no reason and i am aware of and then i have to turn my car off and then back on for them to stop fighting i also have had issues with the seat not going back into place like it supposed to on the memory recall i've had issues with my car not beeping when i'm going to back up and there's somebody behind me or somebody coming close to being behind me and i've almost hit someone once because the alarm didn't go off.this car seems to be having numerous electrical issues but the one i'm worried about the most is the fact that the car just decided to shut itself off in the middle of traffic this is a safety hazard.
I bought my 2019 jeep cherokee in february 2021. I've had issues with the vehicle not starting about 2 months after i bought it. Recently i have had to jump start my car to get it started. On the highway this evening all these warning lights were popping up, and my vehicle just shut off, everything. Thankfully i was able to get into the breakdown lane. After a while, i was able to start my vehicle and check the vehicle information.my battery voltage was at 17.1. I safely got my vehicle home. I let the car sit. Then tested the voltage on the battery and it was normal. The alternator was good as well. However,the minute i start my car, the batter voltage is in the red again. My 5 year old daughter was in the vehicle,i was driving on interstate 84 in connecticut.we could have been injured or killed if i did not get to the side of the road.
Uconnect service not working properly affecting all options on radio control panel managed by uconnect
Car will stall while in motion and come to a complete stop. It's very dangerous to have a new car stall in the middle of traffic. I have contacted the dealer and they have no
I have had several issues with this car it started out with when i went to go change the radio on the touch screen the screen was so hot it burnt my finger.i made an appointment with jls jeep and they said there were a lot of radio codes coming up so they were going to replace it.after the radio is replaced my car then decided to was now going to shut off on me while i was driving at speeds 55mph.the d on the shifter started flashing and then the screen above the steering wheel started flashing saying put the car in park and turn it off.during this time i could no longer use the gas pedal and had little control over the steering wheel for it was stiff almost as if the car just locked up. Since i was on a highway where the speed limit is 55mph i was very lucky that another car did not his me since there was literally nothing i could do until the car came to a complete stop and then i had to put it in park and turn it on and off again.
The contact owns a 2019 jeep cherokee. While driving approximately 15 mph, the vehicle stalled and an unknown electronic symbol illuminated. The vehicle was taken to crowley chrysler jeep dodge ram (860-261-3000, located at 1461 farmington ave, bristol, ct 06010) where the software was upgraded, but the failure recurred. The vehicle was taken back to the same dealer and an unknown failure code was located. The dealer also diagnosed and replaced the engine. The manufacturer was made aware of the failure and advised the contact to file for an arbitration. The contact filed for an arbitration. The failure recurred and the same dealer installed a flight controller to track the failures. The contact later received notification of nhtsa campaign number: 18v739000 (power train). The vehicle was repaired per the recall and the contact stated that the vehicle "appeared to be repaired"; however, she wanted the vehicle replaced. The failure mileage was unknown.
My car will shut off going down the road. I will have to put in park to start again. Has happened twice at busy intersections. Also while restarting it would not shift into gear and began rolling backwards.
Radio volume control issues. Volume fades in and out sporadically. Happens anytime.this makes radio un-usable.
6 times in the last week, my car has shut off mid drive. As i am driving, my car will ding, my battery light will flash on and then my car will completely shut down within 3-5 seconds. I will have to turn my key to off, wait a minute and restart. I will have to pump the gas pedal and my car will sputter before it turns over and starts back up. Under normal circumstances, i do not have any engine lights displayed on my screen for attention and everything runs smoothly. I have also checked my battery on the screen display as i drive and it is always between 14.2-14.4v. During these shuts, my car is going under 30 miles per hour, but has happened as i am turning and going straight. Most recently (this morning), i was driving straight (had just pulled out of my parking spot at my apartment) and my battery light turned on and my car locked. The steering wheel and pedals were unusable, but my engine remained on. I checked my battery during this and it says it was at 12.2v. I had to shut my car off, pump the gas to turn the engine over and my battery displayed as back at 14.4v. This happened 3 more times before i was out of my apartment complex (every 50 feet or so) and i turned around and parked again. I had my car hooked up to diagnostics machine after it began the first shut downs, but it returned with no error codes and my battery tested fine and all the wires were secure. I called my jeep dealership and they stated i am outside my warranty (by 800 miles), so i would have to pay for the fix. This is clearly a defect with my car. I can see through online research that many other jeep cherokee owners are having these exact issues and jeep is giving them the runaround. I also see there are some recalls for jeep pertinent to this concern, however my particular car is not included. This is very dangerous as my son was in my car for all occurrences + i have a 30 min commute.
When coming to a stop in the vehicle, the 2019 jeep cherokee (bought used at 52,000mi) at 59,000mi now powers off randomly. Apparently this is due to a software issue that was recalled, but i do not see my vin available for service. This is unacceptable as i am afraid of a newish car turning off while on the road.
Vehicle battery died while driving. Has happened 3 times. Happens at low speeds. Power steering is turned off and you must turn car off and turn back on. Very danergous because you can't turn your steering wheel when it is dying so easily could be hit.
I leased a 2019 jeep cherokee on may 23,2018.on four occasions since that time, the car's battery light comes on and the car stalls out.the incidents have happenedwhile in motion when slowing down (less than 10 miles per hour)the car was in a jeep dealership for several days this month, but they were unable to determine the cause of the problem.the problem happened again today, september 16th.a review ofinternet sites reveals other customers are experiencing the same problem with no resolution from jeep.i consider this problem to be a safety issue, and certainly one that should not be happening with a new car.
Electronic stability control" light comes on and either the car fails to accelerate properly (even after turning car off and on) or the car shuts off and won't restart. When the car won't restart, you can't even put the car in nuetral to push it out of the way, but the radio and dashboard do light up - electronic stability control light is on.with the acceleration issue, if i'm on the freeway and need to accelerate to pass a car or move out of the way, i can't - it's way too slow. I have to just stay in the slow lane and be very careful.i've brought in to dealerships 4 times from nov 2019 to march 2021. Once they just turned the car on and off and said it was fine because it reset itself. The next time, they replaced the battery. The next time they replaced a switch for the electronic stability, the next they said the battery terminals were loose and corroded.
Jeep stalls when oil is low, battery light comes on, i have to pull over, restart my car, and it rattles.stalls when i turn, and battery light comes on.
This reports documents a second instance of power failure. On friday, jan 4 faii was driving on interstate hwy 287.the dashboard went dark at first and then started flickering.car then stalled while driving.the gas pedal no longer worked. The power steering failed.i coasted to the shoulder.when in park the dashboard came back on with battery, engine light, and p with circle and exclamation mark.a message came on display to service transmission.i had to be towed to the car dealership.at the dealership i was told the repair work wouldn't start until monday.on monday afternoon, i was told the battery connection was poor and they ordered a part.i also received a recall email that states the transmission needs to be fixed.i feel this vehicle is life threatening at this point.many cherokees have received 5 recalls and i only have one.please look into the cherokee limited 4 x 4.
I suspect that someone is taking over my car using the obd2 port.i was at an appointment on monday and around 7:00 pm i heard my car locked and i had my car already locked.when i returned to the car, the car radio screen was jumbled up and the car began to shake after u turned on the car.i had to turn the car off again in order to remove the scrambled icons on the screen.this has happened before since working at catalent in harmans md.i had a couple of phone calls that occurred prior to the incident happening which was about 10 minutes prior to my car locking or the indication of it locking when the horn went off twice.my car was parked right in front of the building located in rosedale maryland, 8767 philadelphia rd suite c, zip code 21237.the car has been feeling weird ever since while driving.when working at catalent, i have 3 police reports of people who had gotten into my car on multiple accounts even breaking items in my car.this has never happened until i started working with this job.i am no longer working there now due to hostile working conditions and was fired due to having negative time.in which those times required me to have my vehicle repaired and doctor's appointments that i utilized pto time and was approved by the supervisor.i have a lawyer speaking with catalent lawyer as well as eeoc cases and a worker's compensation case due to a worker allowing a metal 10 foot ladder fall on my back and i was told to complete a near miss report.i was out for a month and upon my return, i of course had a vehicle issue and told my supervisor when i would return.i told him that a i would rerun on wednesday and was fired on a tuesday.this happened on july 27.and still, i suspect that they are still finding ways to sabotage my vehicle.
Our brand new 2019 jeep limited 4 x 4 with v6 engine (285 miles)was started up in our drivewayi noticed the battery light was on.the dashboard stated the start/stop function was no longer working.the seat would not move for driver 2.we needed to get to an event and attempted to pull out of the driveway when we noticed the power steering was not working.we returned the car to its spot on the driveway.the car was started this morning with no battery icon showing and no dashboard memo.i'm afraid to drive this vehicle and will get it to a dealership.
Driving on a local road i lost ability to accelerate. It sounded like the engine was no longer running.luckily was able to pull over. After turning off the car i could not turn the car back on.
Everything down to the engine has been replaced and still having problems with the idle being high sitting or moving, usually a very quite vehicle is now loud, smells like gas is leaking, auto shut off works sometimes, the unlock button on the handle most times won't unlock, when there's no one in the jeep and the button is pushed on the handle it says to push break to start the vehicle while still trying to unlock the doors and outside of the vehicle, hesitates to take off at times while pulling out from a stop sign or to pass someone
The engine would complete shut off while in motion and require me to fully remove the key and restart the vehicle in order to get to a safe location. Happened multiple times and the dealership service center can't find the problem with it.
Car radio/computer turns off several times while driving, won't reconnect to carplay (which has navigation) until you stop the vehicle and restart the engine, car does not register fob action (unlock, restart, open tailgate, alarm) and the batteries were good and the car didn't give alert that no fob was detected. Once i finally got in the car, the engine wouldn't start.
The auto start/stop feature kicks in as normal, however the car does not start back after doing so. This does not happen every time but happens often enough to cause issues, like in traffic, and on slops. The brakes lock up, and i have more than once started rolling backwards. All gears flash on the display, and i must cycle the key to fix the issue. Possibly related to the underlying issue, but not the start/stop feature, if the car is in neutral for any period of time, such as when being pulled through a car wash, the exact same thing happens. When i try to shift back into drive to pull out of the car wash, the d flashes on the display, nothing happens, no matter how much time i spend trying to get it to register, which honestly isn't much, i have to get outof the car wash quickly, nothing happens. I'm left once again having to cycle the key and restart the vehicle. Every single time after the issue happens when the vehicle has been in neutral, the start stop issue occurs on the first instance of it being engaged. The dealership doesn't seem to care, wouldn't even take a copy of my video, and are putting so many miles on my brand new vehicle to "replicate" the issue. This has been happening since early july, and jeep nor chrysler seems to have any answers as they've "never seen this before".
Twice this week my car has suddenly died while driving it and would not start back up, battery light comes on. I have had to wait before trying to start again and got it started by pushing the gas down while turning the key. Luckily i have been on my dirt driveway both times. I'd be terrified if this happened on a busy highway, i'm getting more and more disappointed with this vehicle.
The vehicle's electrical system does not work properly. The uconnect screen fades in and out to total blackness. You cannot read anything. There is no way to change any of the settings. I had to turn the car off, start it again to get the screen to come on. It is dangerous when you are driving and have to guess what is happening on the screen. The radio does not work right. I start the car and it either comes on full blast volume, and then fades out to no sound, or it just has no sound at all. I followed the owner's manual to reset the uconnect system using the uconnect menu reset button. That did absolutely nothing! i cannot trust the car or the screen in the uconnect system. The second issue and it is a big one! the car stalls when you step on the accelerator! i tried to pass a car, and stepped down to accelerate and the jeep stalled! i almost wrecked! when you step down on the accelerator the engine feels like it is going to stall. I am not a mechanic, so i do not know if all of this is electrical, or engine related. This is an on going problem.
I was stopped at a red light, waiting to turn right as i yielded to other traffic. I was slowly moving forward when my battery light flashed and my car stalled out and started rolling backward. I was in a lot of traffic, so i had to put my flashers on. A man offered to push me to the side of the road. I had already turned off my car, but decided to try turning it back on. It restarted fine; and started driving again. This could have been extremely dangerous if i had been driving at any higher of a speed. I only have 585 miles on this vehicle. I have read other people having the same exact issues and have taken them to dealerships with no solution. *dt
Whole stationary, the jeep has acted like it didn't want to start 4 separate times, the climate changes itself to go the the front vent on high heat every time the car is turned on regardless of setting before turning off, and radio turns on and off on its own. The aux port on the console will work one day and not the next. While driving, the cruise control has stopped working twice. All this happened in a span of two weeks.
This has happened on two occasions once on the highway in traffic and yesterday 8/28/19. Both times while the car was in drive sitting in traffic the car would stop and the parking brake will engage and after following the instructions on the dash the brake will not cut off. Both times i had to put my car in park in the middle of traffic to turn it completely off and restart it. I bought this car last october 12th, this has been a known issue with chrysler per your site since october 19th of last year. It states chrysler was supposed to reach out to purchasers regarding this issue and now almost a year later i have heard nothing. It's completely unacceptable and i risk my life everyday i step foot in this car.
Vehicle would not start. Had it towed to the dealership and they replaced the park/neutral safety switch.
As i have only had the car 3 days, i can't say what it 'used to' drive like. But more than a few times, i have been trying to accelerate from a stop, and the vehicle hesitates for a moment. Sometimes i have been trying to make a left turn across traffic, or cross a busy highway. Fortunately, i haven't been in any close calls yet, but i can definitely see how an accident could occur, if you push on the gas to make a turn and your car accelerates really slowly for the first 2 seconds. I will be taking my vehicle to the dealership on monday to see what can be done about it.
Tire pressure gauge
While stopped @ traffic light or stop signs, when start to go car jumps when gas is applied. Has not been reported to anyoneyet, no warning lights displayed. Has not caused accident as of yet. Electrical equipment has had problems since came off lot.@ times usb ports work @different times.it says to connect device every time even when it's plugged in already, i'm not sure if jumping is motor ortransmission. I was told by dealership( salesman) that the problem with usb problem was ok. I'm afraid it may cause safety issues in the future ( jerking engine).
Takata recall. I was merging into the turning lane in busy traffic. As i was applying brakes and coming to a low speed the voltage light came on and the jeep completely stalled and lost all drivability. No other lights or anything was in the dash just the voltage. I put the car in neutral and managed to get it back started before getting hit in a busy intersection.
I am having similar issues that other people are having. No acceleration, vehicle stalling, the car revving over 4-5k rpms stopped and foot on brake, radio issues.what i am trying to find out is how can i get fca to buy back this lemon. Also i would like some data of how many people have filled a complaint. I want to used this info and give it to the national center for dispute settlement
When driving vechicle at about 50-55mph battery light and stop/start technology light comes on on the dash.shortly after i lose power steering.this has happened three times.very dangerous since you can lose control of vechicle.i have been able to pull over and shut down and restart vechicleto regain control.seems to happen randomly.brought to dealor after two times.they flashed and updated software,so they told me.happened again after about 7-10 days.very dangerous.vechicle under warranty.jeep does not seem to know the cause or the solution.please help before something happens to somebody.vechicle was travelling straight,in motion.when stopped at light or sign,could not turn.power steering was lost.engine still on,but no turning or steering function.happened once on highway,and twice on city streets.
Unknown of what the issue is but since i bought my 2019 jeep cherokee latitude recently i've took it in for service multiple times paid out of pocket because when i slow down it shudders bad and stalls at time this is dangerous i was on the highway and it stalled dead right in the lane and a semi truck almost crashed into me. I took it to the dealership they first said my oil was 1 quart low which i didn't believe then they did a pcm update on another visit and problem is still there this almost gave me a heart attack i could have got killed! either reimburse me for the problems or investigate what this could be.
When coming to a stop light or to turn my vehicle shuts off and now as i was trying to leave the parking lot it completely shut off and would not start brake became hard to the point were the peddle didn't move and the engine light was flashing as well as the battery light. When entering the freeway and waiting to merge my vehicle shut off luckily i was able to start it back up again.
Twice i have driven my car and when slowing down the battery light comes on and the car shuts off. I put the car in park and turn the key to the off position and then turn back on and the car runs again. *dt
The contact owned a 2019 jeep cherokee. After the vehicle hadbeen driven for approximately seven minutes, it caught fire after being parked for five minutes. The fire department was contacted and was able to extinguish the fire. The vehicle was destroyed. A fire report was filed. The contact stated that several weeks before the fire, she noticed a burning odor coming from under the hood of the vehicle. The vehicle was scheduled to be towed from the scene, which was still pending. Haselwood auto group (950 w hills blvd, bremerton, wa 98312, (360) 362-5848) was contacted by phone and several pictures of the vehicle were sent via text message. The manufacturer was not informed of the failure. The cause of the failure was not determined. The approximate failure mileage was 2,499. *ln*dt*dtconsumer stated she thought a rodent got into the engine.
The past five days, every time i turn left or right my "low oil pressure light" comes on. I keep up with my oil. When i start my vehicle and drive about a mile, my start/stop will stop the vehicle and my battery light will turn on when my batteries life is at 14.2 v. The voltage of my battery has been moving back and forth between 13-14.2 it will not go any higher or any lower. My car should not be completely shutting off when i'm driving it. After my battery light pops up, a message on my vehicle will say put your vehicle in park and once i do i turn my vehicle off and try to start it and it won't. After the third time of trying to restart it it hesitates but does start.
On 6/8/2019, i pulled through my gate, left the vehicle in park to close the gate which takes a few seconds. My vehicle completely shut down. Restarted, ac was off, audio also off. Drove for about 35 miles, made 2 stops, all ok. Next leg of trip approx 20 miles, coming into another town and approaching traffic light. At the light as i stopped, the vehicle again shut down in drive at the stop light in considerable amount of traffic. This was not the auto stop/start, it shut down again. Had to put in park, it did restart, and again, ac off, audio off. Proceeded to my next stop where the vehicle tried to shut down as i pulled into parking spot, i was able to complete parking. Upon returning to the vehicle, it started, but nowhave back up camera failure which has not worked since that episode. This was terribly dangerous as i was in a lot of traffic and was helpless until i got it to restart.
Our 2019 jeep cherokee limited has just over 12k miles.the instrument cluster (dashboard, radio screen display, and gear shift lights) go black or dark grey, and we have nothing displayed - speedometer, gas gauge, climate controls, messages, or any other safety information.we are just driving along, and the instrument cluster just quits working.this has happened four times now.three times the display came back on after several minutes, once after stopping the car and restarting, while one other time it did not work again until we started the car the next morning.this is a serious safety issue, because we are driving without any vital information.we have taken our jeep to two different dealerships who did not fix the issue because they said there were no error codes displayed.they stated we would need the jeep at their dealership indefinitely and they would need to drive it every day until it happened while at the dealership.we even pointed out to the dealerships that there was already a recall on 2019 jeep cherokees for the instrument cluster failing, but they said ours was not one of the jeeps in the recall.if you google "2019 jeep cherokee dashboard display problems" or something similar, you will find dozens of complaints about this issue.
A couple times now my jeep has shut down all electrical spell propulsion everything in the middle of traffic while driving while slowing down and it's very dangerous especially this morning when i was in an intersection with a semi bearing barreling down on me and i had no steering no brakes no propulsion nothing then the d for drive on the dash started blinking all servicing is up to date and now there is a warning light
This particular year and model of jeep has 2 recalls not registered to my vin number related to my accident. Airbags- impact and acceleration sensors. Steering- steering rack gear. Tonight while driving my jeep to my local walmart, my steering completely quit and locked up on me causing me to go off the road, hit a speed limit sign, almost roll my vehicle, and cause possible irreparable damage that may total my vehicle all together. The impact was hard enough to cave in my whole front passenger side fender, rip my mirror completely off, dent both passenger doors deeply, bend my door frames, and almost completely tore off my rear fender. During this, my air bags did not deploy,and i know the accident was bad enough that they should have. This could have been life threatening, and could have ended entirely worse than what it did.my power steering pump seems to be working fine, but my jeep itself is still registering it as a power steering issue, which makes me believe that there are significant electrical issues with the jeep itself.
When a phone call comes in the ringer volume is at maximum volume. This is heart stopping, making me jump. I am forced to quickly turn the volume down which, when in traffic, is very distracting and potentially dangerous. I have read online of others having this issue, with no resolution. Even though i turn the volume down, the next time the volume is right back up at maximum. There is no way to avoid this.i also have the issue of bluetooth calling being useless. Although i can hear the other party they cannot hear me. The system also makes a very loud popping static noise whenever i use the bluetooth system, either at the beginning or end. I am afraid this will damage my vehicles speaker or stereo system. I have had the vehicle to my dealer numerous times and they were able to recreate the issue. We even tested on another cherokee and the issue did not occur for me in this vehicle. The dealer did a software update that did not help. Then they were told jeep was coming out with a software update that would help. After 3 months they told me the update was in, so i dropped my car off again. The next day i was told that the update was corrupted and that jeep informed them not to run the update or there would be new problems. So my car went to the dealer again for no reason. This has been a huge inconvenience for me for months now. I also had an issue with the radio rebooting while driving, for no apparent reason. I also experienced an issue with the radio displaying nothing but colored lines and eventually going black all together. This was hopefully fixed by an update but that still remains to be seen. Overall, this jeep has had me going back and forth to the dealer starting about a month after i bought it.
Day drove off lot radio fades in and out all radio stations. Stops for about a week and starts back up. Turning car off and on has no effect. Doesn't matter the area being drove inner city highway backroads it happens at any time any where. Car can be sittting in driveway, parking lot, stop light and continues.
The contact owns a 2019 jeep cherokee. The vehicle lost motive power while drivingthe contact was able to start the vehicle after several attemptsthe contact was concerned for her safety due to the failure.the contact stated that while driving at approximately 15 mph, without warning the vehicle stalled. The contact stated that after several attempts the vehicle was restarted. Classic chrysler dodge jeep ram, 1102 walton dr, texarkana, tx 75503, (903) 716-0600, was contacted and informed of the failure. The contact stated that the dealer refused to provide a diagnostic on the vehicle. The contact stated that the vehicle was previously repaired under nhtsa campaign number: 18v739000 (power train). The vehicle was not repaired. The manufacturer was notified of the failure, case number: 71381485. The approximate failure mileage was 33523.
Was driving our 2019 jeep cherokee 3.2l trailhawk and as we were braking for a stop sign it just died on us. It started back up but stuttered as it turned over. Something is a miss because it has never did this. Always runs great in the past???? what in the world 🌎 is going on???
My 2019 jeep cherokee trailhawk has been in the shop for the second time since dec 14 for electrical problems.attached is my 10/27/19 letter to chrysler describing the problem.basically car cuts off without warning while driving (even on freeway) and have to drift to a stop and attempt to restart car several times before it starts up.
2019 jeep cherokee. Consumer writes in regards to illuminated auto stop start light. *ldthe consumer stated the dealer advised not to run the a/c on high due to the battery not having enough voltage.
Had this car 1 month a after almost being rear ended twice found myself jumping out the car before being hot by semi .. And several times by other cars almost reared me.. The start/stop system is at fault ..is jeep or its makers going to take responsibility if i get reared because car didn't start to keep up with traffic.... I can prove my point....i'm sitting in stop and go traffic on the interstate all the cars in front of me takes off semi coming up behind me assumes i am taking off as well and doesn't plan on coming to a complete stop... I'm hold brake with left foot ..to keep from rolling pressing on accelerator car does not start. Freaking out bail out the door in front of on coming vehicles almost getting run over by them as well truck stops 2 inches from my car.. Is chrysler going to pay for my car and injuries over this flaw and not have to resort to my insurance. Because of their forcedflaw.. I'll send a copy of this to my friends who can also relate to this problemthanks for listening ...
I have received warnings on my dash since the vehicle was brand new. Auto stop start continues to malfunction . Parking brake deploys itself and some days the steep won't turn on and touch screen doesn't work. Since all this happens while i am driving and not at dealership they insist it doesn't occur and haven't repaired even after keeping my vehicle in their shop for the first six months i owned it.
Purchased the vehicle brand new in november 2018 and on several occasions within the past couple months, including today,the red brake light on the dash has spontaneously activated. Most of the time it occurs when i come to a stop light and auto shut off kicks on, however, this issue is very serious since its basically stalling my vehicle while in route, and is very scary since i drive my child around. I've also taken it into the dealership to have it looked at and they are unable to determine the issue, which is extremely disheartening.
Started vehicle and was about to drive out of drive way, and the 8.4inch screen was white with multi color lines going down the front, after a few minutes it went black. Radio still works, just now visual. Happened today 12 feb 2019
I had just had my vehicle 6 weeks driving from a stop to another stop.car started chuggingthought i hadn't given enough gas then i thought it powered down at the stop .lights went out on both clusters went to accelerate chugged couldn't get across streetcheck engine light came on i coasted to the side and it wouldn't start waited 15 min inched home about 3 miles called dealer sent a tow to pick car up had it for a weekhas same problem. They said to bring it back 500 miles when it happened has 3500 now afraid to drive. I need a vehicle can't leave for extended time and nothing is done
March 2019 i was making a right hand turn going about 4-6 mph onto a busy highway, when all of sudden my vehicle stalled in the middle of the lane i was turning onto. All the dash lights turned on.i placed the vehicle quickly in park , restarted the vehicle , placed it in gear and hurried to get out of the lane of travel.i then noticed a warning light ,it's the auto stop start symbol with a circle around the a with an exclamation point near to the mileage area. Thankfully i took a picture of this error.i took my vehicle to napleton and the service advisor stated that the vehicle could have a battery issue or the oil in the vehicle was low. The best thing about the error sign is, that it clears after you shut your vehicle off and restart it. Even after showing the picture of the error the service department can not duplicate the issue.stated the vehicles system is not showing any error codes when they plug in their code box. It's been already 4 different occasions my vehicle stalls while turning or stoppedat a light trying to move forward.i guess chrysler will not recognize the issue they are having with these vehicle until someone loses their life and they get sued for damages. I shouldn't have to deal with a stalling problems a new vehicle with less than 5000 miles.
This vehicle stalls outin traffic and stutters when started.even when the autostart button is "on" the car hesitates and stalls from stop to go.i have almost been hit when trying to pull out from an intersection from a stop.the suv smells of burning oils all the time.i set a service appt with the dealer to assess the stalling problem and burning oil smell.i was told that the stalling was from the "engine performance" and nothing could be done.as far as the burning oil smell, i was told the engine burns through 1 quart of oil per 1,000 miles and i will need to constantly check the oil.they cannot do anything about it, it is the way it is made. This is unacceptable and extremely dangerous!jeep has not been very helpful.
On oct 29 at 19991 mileage,the cell did not start at all and found the battery dead on jeep cherokee latitude 2.4 l 2019 model parked inside the garage. I used the battery charger overnight. On oct 30, i had to call mopar service for jump start as my charger did not work. After jump, the engine clunked and run but flashing all interior light and several warnings such as ,electronic stability control,service 4wd,power brake on dashboard.when i tried to pull out a car from garage and shifted the gear to the rear,"the service transmission restart in park with vehicleat zero speed ' displayed and engine stopped again.then car was towed to jeep dealer.on oct 31 the dealer called me and said the car is ready to pick up. At the dealer, they explained the one cell in the battery was bad and replaced to the new battery. Although i asked to explain why the battery damaged so quickly and it there was any vehicle electric system. But they said the the technician checked all system and confirmed all ok. But no explanation was provided why so many warning s displayed on the dashboard.
The contact owns a 2019 jeep cherokee. The contact stated that while reversing, the vehicle loss motive power and stalled without warning. The vehicle was towed to first chrysler dodge jeep ram located at 280 e. Washington st, north attleborough, ma 02760, to be diagnosed. The contact was informed that the voltage stabilizer needed to be replaced. The vehicle was repaired however, the failure recurred. The manufacturer was informed of the failure and a case was filed. The failure mileage was approximately 11,500.*dt
When my vehicle is in motion, driving through city streets, and i try to apply the break it accelerates instead. The rpm's will reach 4000 or 5000 and hold there. I was told by chrystler to apply the gas quickly then break when this happens to stop my vehicle. This is unsafe and i do not feel comfortable in my own car. I also have an issue with the engine making a knocking sound at times, and the radio fades in and out, with that feature turned off, as well as shutting completely down and resetting itself. Prior to the recall in nov of 2018 this same vehicle from one week of purchase would stall while i was driving through city streets. All of these things happen at a speed of 35 or less. The car went from stalling to after recall update it is now accelerating when trying to stop. The dealer has not been able to replicate and chrystler either so they are saying there is nothing wrong with the vehicle. I do not feel safe in my own car. I am worried there will be a time i will not be able to stop the car before causing an accident.
This is the 2nd time the 2019 jeep cherokee completely lost power and shut off while driving. All warning dash lights came on after pulling off the road put in park and restart. Warning says tran need svc. Acc/fcw limited functionality. Frontend and rear collision disabled. The shifter is loud and clunky when putting in gear. Dealership said when it happened 3months ago there was nothing they could find wrong.please help b4 it shuts off and someone gets hurt. Thank you
On 7/12/2020. My 2019,jeep cherokee latitude 4x4. The electrical system engaged the emergency brakes and when i attempted to disengage the system re-engineering and vehicle can not move due to this. And i don't know why and how safe this my be if it happened on the road? need to fix this
Car stalls while while idling.car has to be put back into park and it takes a few tries before the engine starts again.dealer inspected the electrical system and replaced the battery 3 months ago.
After coming to a stop at an intersection with a red light i was at a complete stop and the auto engine on/off feature activated. When the light turned green i went to accelerate but as soon as i applied the accelerator the displays, dash lights, and headlights all turned off. The vehicle's engine also turned off. The electronics stayed off for several more seconds before coming back on but i could not start the vehicle for nearly a minute. While attempting to turn the vehicle back on i had put it in park, had my foot on the brake, and had held the push to start button in all three positions. The engine did not attempt to turn over at any time. After approximately 1 minute, i was finally able to start the vehicle again and continue to my home. Once i arrived, i cycled through the vehicle information screens. The battery read an output of 13.6 volts. The vehicle acted normally afterwards and no warning lights appeared after or were on before.
My radio goes in an out but shows audio off. My push start don't want to work sometimes and my ac will go out
While driving, my car will randomly shut off completely. There is a dinging noise and a quick flash of the battery light and then it says the press brake and push start. I can not accelerate but can brake. As soon as i'm completely stopped, the steering locks and it struggles to start again. It is random and has happened more than once in a row. It happened 4 months ago and the service department said the battery failed and replaced the battery, but it happened again a week again while i was turning. After i restarted it, it did it like 15 seconds later. Then two days after that it shut off randomly while i was driving 35-40 mph down a straight road. I've taken it in again and this time they can't find anything wrong with it. Battery was fine, no codes. Even the software that got updated because of the recall (stalling while driving) was fine. I've seen people say that the oil level can cause it to stall, but my oil was at 60% at the time it started happening. It's not safe that the car randomly shuts off without notice,while driving on a road or highway. That can cause a serious accident if it happens at the wrong time.
Just purchased 2019 jeep cherokee trailhawk this week. It has 27000 miles on it. Went to fill gas tank at gas station; jeep wouldn't start. I had to use the remote start option to start while sitting in the jeep which led the horn to blow continuously.
My car is having an issue with starting up its delaying as if its flooded.it does it with the automatic start up and the key start up.it is parked in my driveway or in parking lots at a store or work. The radiator fluid is always showing low there is no cracks or leaks something is definitely wrong. I check every time i drive it then park.
I bought this car brand new and not even a week later it was throwing every single code possible. Tried to drive it to the dealership but it died 17 times including in the middle of traffic.. Every warning light was on saying service something different everytime. After having it towed to the dealership with exactly 300 miles on it they printed a sheet with 35+ codes that the car was showing. Its been over a week and after checking in they said they have no idea how/if it can be fixed. At this point even if it can be fixed whats to say it won't happen again. Its a serious safety issue!!
Vehicles stalls completely and does not want to start it takes about 3 rounds of security mode of seconds before it will restart again.
Less than a year into the purchase of a brand new 2019 jeep cherokee, the auto start-stop failed completely during daily rides (before then, it used to work perfectly -- at the red light for example). Took it to the dealership service center where i had bought my car from, they told me the feature functions on a separate battery and that they could do nothing crazy but manually (temporarily) recharge whatever battery they were referring to. The service manager also cluelessly told me to give it a few hours after each ride until the battery responsible for the auto start-stop functionality recharges itself. Although i followed their instruction, i got zero result. Today at the time of writing this complaint, it is getting close to two years after my purchase and there occurs another annoying bug: the main battery keeps dying on me every time i want to start the car. Also, the front display shows an "engine temperature hot" message as the battery fails to start the car, although i do not believe the message is relevant since my car had been sitting in a fairly cool spot for at least 10 hours - no reason for any parts of it to get hot while the engine is shut down.
When driving on same roads with similar cloud cover 60% of the time the radio reception is not working well. Cuts in and out. The other 40% of the time it works fine. The audio coming from a media source is not effected and neither is sirus radio. Only fm and am stations.
I bought my jeep on december 12, 2018 from jt's jeep in lexington sc. At roughly 400 miles, the start/stop system light illuminated and displayed a message for service.i parked the jeep and shut it off, and restarted. Worked fine after that. At roughly 1,600 miles, it did the same thing again. Same procedure. Went away. At 7,500 miles i took it in for service and they checked and said nothing was wrong. At 8000 miles i was merging onto the interstate in columbia sc and started to accelerate and it lost all power; power steering, acceleration, braking, and displayed a message of "electrical system fault" i managed to get it off the road and restarted, drove to ga fine. I scheduled an appointment with the local chrysler dealer here in ga, they kept it an entire week and claimed nothing was wrong. But that they fixed a recall that would remedy the issue. It has not. It has done this again and again, sometimes completely locking down, other times just illuminating the auto start stop service light. I am terrified of my vehicle. I bought it brand new because i needed a safe, reliable vehicle. It has been anything but. It currently has just over 10,000 miles. I have photographic proof of the times it has went haywire.
Good evening! i purchased this 2019 jeep cherokee latitude plus with only 10 miles on it. The first 1000 miles we had issues with the start/stop feature. The car completely shut off while in drive. I took it in and the dealership said there were 40 fault codes. They cleared them and moved on. It happened again but this time, the check engine light came on. They cleared that code again. The third time i took it it was when the car shut off again but this time the battery light came on and multiple lights were flashing. I took it in and they said there was a loose battery and wire. They fixed it and now we are having problems with the radio. The screen keeps flickering and make beep noises. It has even frozen up on us. We have documented all of this with videos and i would be happy to share that with you. After the 7th time bringing in the vehicle. The dealership is still unable to fix it. I tried to higher a lawyer to see if this is lemon but without the dealership diagnosing the problem, there is nothing we can do. I just want my brand new car fixed. I've read hundreds of other review with the same issues please investigate!! thank you!
My car has turned off on me several times since i bought it. It slowly starts and shuts off when i make a turn. It has shut off on me up to 4 times in less than a mile, while i have my child in the car. Also in a busy intersection. I have taken it back to dealer several times and they say it is due to low oil and they add it and send me on my way. This issue continues and is a huge inconvenience.04/10 was the last time it happened, i took it in and they changed my oil again.
5 out of the last 6 times when i am leaving the house, the engine shuts off when i make a left hand turn.when i restart the engine sounds like the battery is dead.it takes a few seconds, but then the engine finally restarts.i only have had this problem in the morning.
At about 1200 miles, dashboard lit up, car stalled and needed to be towed. Dealer changed battery.bringing home form dealer, happened again. Dealer had it two weeks. Picked it up and at 1600 miles, happened again. Dealer had it three weeks and changed out computer. Picked it up and next morning dashboard lit up. Stopped car before it could stall, and had it towed to dealer. After two weeks i picked it up. I don't want to drive it.4 times in for the same issue, and over 45 days in the dealer.dashboard warning lights: airbag, braking, park assist, electronic stability, battery, lane warning, etc. If there are warning lights on the dash, it lit up like a christmas tree.all issued happened while the auto was in motion
In the las 3 weeks the jeep 2019 cherokee latitude plus when i was driving shut off while i was 5 miles per hours this is not safe at all, i took it to the dealer and they said is anything wrong with the car, but i am scare to drive the brand new car on the freeway, right now the car is again at the dealer
Vehicle has stalled (completely shut down with no steering ability) while driving on 3 separate occasions. No warning lights of low oil or issue with vehicle. Burning through oil at 1 quart for every 800 miles (unheard of) for casual driving in normal conditions. Car will rev very high and not change gears smoothly. Hesitation on starting and hesitation and sputtering on normal acceleration. Many issues and have only had the vehicle for less than 3 months.
Right after leases the new car , drive down to highway engine light on staring wheel not moving , stop the car side of highway, tow the car to other jeep dealer ,day after they called its working but didn't know what is problem. Talk to original dealers to ask change other new one but they dined.
The radio operates erratically and will bounce from one mode to another. The audio will go in and out as well as the air and heat. The screen goes back and forth between radio, controls, navigation, climate, apps, and media uncontrollably without any prompting from the driver or passenger. The vehicle was in motion each time it acted erratically causing major distraction and disruption to the driver. This happened on city streets, highways, while turning, and while parked with the car on. When brought to an authorized dealer they said that there was no problem and that nothing could be fixed.
The contact owns a 2019 jeep cherokee. While driving, the vehicle shut off and the battery warning indicator illuminated. The vehicle was able to restart. The vehicle was not diagnosed or repaired. The dealer and manufacturer were not contacted. The failure mileage was 34,000.
On several occasions while driving at various speeds the vehicle has stalled out or died. Either while driving at low speeds or turning left/right the same thing happens. Without notice, light indicators for battery, automatic start, and now engine pops on while the steering locks up as the jeep stalls. I've taken it to the dealership twice only for them to say there aren't any active recalls for my jeep and that they don't know what is the cause for the vehicle to stall while driving. I service my vehicle regularly and keep up with the maintenance. I purchased this vehicle in august of 2018on only have 34,588 miles. This makes no sense and i fear that my and the passengers in my jeep lives are at risk from the malfunctions of this jeep engine system. The manufacture has been no help for the numerous customer complaints that are having the same problems. I just wish they could actually fix it so i can have some piece of mind!
My vehicle turned off in traffic, the emergency break kicked in, jerked my car backwrads, and then turned back on almost causing me to wreck. It has happened three times.
System controls shut down during driving.lcd goes blank, or screen locks up, and audio shuts off.sometimes, the entire control system shuts down and i have to stop and restart the car to get it to reboot.this happens while in motion and when at a stop.
The contact owns a 2019 jeep cherokee. While driving 15 mph, the vehicle stalled and the battery warning indicator illuminated. After a few minutes, the vehicle was able to be restarted and drove normally. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The manufacturer was not notified of the failure. The approximate failure mileage was 4,900.
Car will stop when in a low gear.the vehicle will turn off and has to be put back into park, then restarted.also the vehicle is now not turning completely off when in park. Have had to disconnect the battery to turn car off.
This is the third time we have had an issue with my wife's jeep. 2019 jeep cherokee limited. First issue was just over a thousand miles, spent almost a month in the garage. Going down the interstate at high speeds the car shuts down and you lose all power steering, the brake pedal gets hard, etc. You lose all lights in the dash, all power going up hills, have to stop completely and restart in order to go anywhere. Serious safety issue as reported to jeep multiple times now and they have said is fixed. We have requested they swap out our vehicle with another new jeep and they refused. This is a serious serious safety issue where the ability to safely drive the car abruptly stops while you are driving. Power steering completely shuts down as does the car transmission making it so you can go nowhere. We have been almost wiped out by a semi truck on the interstate, this is after their third attempt at fixing the vehicle and saying it is fixed. And safe. We have requested time after time for them to give us a new jeep and they refused because they don't want to dish out the money or whatever the case is. This vehicle can lose power steering and the transmission can go into neutral at any time while driving down the road causing you to be left with a very unsafe vehicle at highway speeds and potentially unable to steer the vehicle. It is a miracle that my wife who was 40 weeks pregnant at the time was able to put all her muscle into the car and steer it away from going over a cliff the first time when it died. The second time we were on the interstate on the way to a doctor's appointment. Third time was today on the interstate again.
On hot days/days when a/c is running, the car will fully shut off when stopping at a stop light when the auto-off functionality is on (which is by default ā€œonā€¯ with every ignition cycle). The lights go out, the dashboard computer and instrument panel go dark and then the car does a hard reignition. From time to time the the car will not turn back on automatically giving an error to the effect of ā€œpower on/off required.ā€¯ in this instance the vehicle must be shifted to park to be able to reignite the engine chambers and then the vehicle must be put back in drive - taking ~30 seconds and causing traffic snarls - endangering fellow travelers and those in the vehicle.
The car stalls while driving for no apparent reason. The engine turns off and there is no power on the dashboard. This will happen regardless of oil levels, even though the car has always had the proper oil level. It takes about 5 minutes to turn on again when you are in the middle of the street/freeway with traffic behind. The dealership was unable to find a problem, but it keeps happening on a daily basis.
Vehicle locked up after stepping on brake at stop light. Dash lights started blinking off and on.
While pulling into a parking lot the vehicle engine shut down, it has done this three times in the past week. Vehicle is now at the dealership. I had to put the vehicle in park in order to restart it. *dt *dt
Wen into arbitration with documentaiton of 8 trips to dealer to find problem they told us they were not able to duplicate the problemsssee recall #ua9/nhtsa 18v-739. .after the arbitration ckhrysler rep stated that the vehicle was not unsafe.i believe other people are dealing with this same problem. I can mail coopies of work orders and and jucgement from ncds .pleas send mailing info.
Electrical issues. The stop/start and stability control go out while driving. Seems to be random. This happens while driving. Dealership says nothing is wrong. I've captured dates and times this has happened and it's frequent - several times a week. One time i lost power steering and speedometer. Dealership said 24 codes went off. Couldn't t find problem. Rebooted computer and said that it was fine. It isn't fine.
I bought my jeep cherokee latitude plus in may 2019. 6 months later the stop/go function stalled and the car turned off during a turn at the light. I almost gotten rear ended with my daughter in the back seat. Had to put it in park to get it to turn on again, mind you i am still in the intersection. The car turned on but continually did that at least twice a week. The is unsafe to drive, i do not know how it has 4 out of 5 stars. The car has a hard time starting. I have to try several times to turn it on. Until recently, it just won't turn on any longer. Battery is fine. The starter is not doing its job. I have to get it towed to the dealer about an hour away to get it looked at and fixed. Don't know if it can get fixed. I have read that other owners of this vehicle have had the same trouble and seems as though their car is always in trouble.
The a/c does not work at all , the car is only 2 years old .
While driving at highway speeds, unknown problem console display and display controls switched erratically and became nonfunctional, disabling climate controls, switching radio stations, and console display lights and dash lights (speedometer, coolant temp, fuel etc..) turned off. Dangerous condition due to no heater during 9 degree f weather.
For the past 4 days, my vehicle stalls while driving without warning. It happens each time while decelerating, but still in motion. There are/were recalls on the exact year and engine models as my vehicle, but according to my vin, mine is not included so i am filing a report. It is a 2019 2.4l and stalls when in motion.
The problem started last week,while making a right hand turn my jeep suddenly lost all electrical power including the power steering. After i put my car in park and waited a few minutes it started back up without further incidents. The first incident happened on a snow day on my morning commute to work, had i taken a busier route it would have caused an accident. The same thing repeated the following day minus the snowy conditions. I schedule my car for service where i bought it as soon as i was able to take it.when i arrived to the dealer i spoke to a service adviser and explained what had transpired. He quickly recognized the problem, and asked a very specific question. He asked if the car died out while making a right hand turn which was the case both incidents. He went on to say that it happened to that model and engine if they oil gets low. I was astounded as i was not due for an oil change for around 1,000 miles. Clearly jeep is aware of the issue which seems to be obvious design flaw. I understand how recalls work and i am left to assume that they have decided against it as an oil change can be a temporary fix and a engine replacement would be costly and time consuming.
Am radio muffles on occasion. I have the alpine radio system with surround sound. It also has sirius radio which is not being subscribed to. It has been noticeable when car goes under an overpass but has also happened at other times. Seemingly when crossing intersections. Have not noticed this on fm.
As i stop at a street light using the auto start/stop feature...the jeep did not turn back on. I was stranded and needed a tow. Eventually with a jump and turning off the auto start/stop button, the jeep will drive just fine.
My vehicle stalls for no reason and i'm terrified todrive it
Everytime i slowed down my jeep would cut off. I figured out i could get it to restart in neutral as i'm finding somewhere to coast off road, but would have to put in park to shift back to drive. I made it to dealer and they said it very common problem and hopefully a recall will be soon because they dont know how to fix the problem. The problem seems to be the jeep using oil and then the engine starts shutting down to protect further damage. They filled with oil and it ran fine.. The dealers temporary solution is to do a oil consumption test to turn into mopar. So i have to have them check the oil every 1000 miles. The first 1000 it used very little and they said go ahead and try another 1000 and come back. I made it to about 500 miles and now my jeep will not start. Thankfully it is in my driveway and i didn't break down on the street again. I'm going to top off the oil and see if that does anything. I'm afraid of another problem because it's not making any noise when i try starting. Also, february 2019 i did get the recall fixed (power control module) from the dealer. So when i went back for this issue they told me i'd have to pay them $130 for them to even take a look. I was surprised to be treated like this with a brand new vehicle so i went to the dealer in the next county and they told me about the oil consumption problem and didn't charge me! another thing is the screen/instrument panel has went out a few times. Once the original dealer reset it, but it still goes out sometimes or it gets stuck on the dial/keypad screen. Bottom line: now my 2019 jeep is stuck in my driveway and there doesn't seem to be any solution.
The start/stop had a system failure abd ny car shut off in the middle of traffuc. I was stopped at a light and my car shut itself down and then when i took my foot off the break it started to go but then it immediately shut the car totally off and said there had been a start stop system failure.i have also had issues with my radio not coming on when i turn my car on and i have to turn my car off and turn it back on i have had issues with all of a sudden my flashers coming on for no reason and i am aware of and then i have to turn my car off and then back on for them to stop fighting i also have had issues with the seat not going back into place like it supposed to on the memory recall i've had issues with my car not beeping when i'm going to back up and there's somebody behind me or somebody coming close to being behind me and i've almost hit someone once because the alarm didn't go off.this car seems to be having numerous electrical issues but the one i'm worried about the most is the fact that the car just decided to shut itself off in the middle of traffic this is a safety hazard.
As of may 5th experienced a safety risk with this jeep and it's 9 speed transmission. On the expressway and tried to merge to another expressway and vehicle failed to downshift or accelerate when attempting to merge. This was also accompanied with excessive gear hunting along with hard shifts and long/high rpm shifts. Not to mention it will lunge or try to overpower the brakes when at a stop light. Will be going to the shop for the 4th time for same issue. The problem is, it is random and never know what it will do next. This vehicle is a safety risk!
Car stall when starting and sometimes stop when braking. Electrical....light comes on. Hazard lights come on radio turns on and off while driving. Turns on on it's own after car is parked and locked. When turning or making shapes turn there is a noise coming from wheels. Stability.... Light comes on. Backing up car makes noises as if i have gone over a bump when i have not.
My 2019 jeep cherokee latitude was just exiting the interstate and approached a light on the off ramp. Upon stopping and trying to accelerate my jeep began beeping and the "drive (d)" started blinking on the dash and gear. During this time my vehicle would roll backwards to the off ramp unless the emergency break was engaged. I was not able to press the gas, shifting into other gears did not do anything and the breaks were locked out.i was sitting in the bike lane blocking traffic and hoping to not get hit. I was able to roll downhill about 50ft and steer onto a side street. Once there i again tried to shift to different gears and nothing seemed to work. As mentioned my breaks were locked and the gas pedal was out of service. Finally, after exiting the major intersection i tried turning the car off and back on and it seemed to clear the error. My car is currently in the shop for this problem. Something needs to be done about this though. If this would have happened seconds before serious injury or deaths could have been involved.
As i am driving the battery light comes on and the car starts to stall and i am promptedto put the car in park as the d is blinking as is the battery light. I have to turn my car off then back onand it takes a minute to turn on then it goes. My battery is at its halfway mark per the vehicle info on the car. Then when i turn corners my car beeps and the speedometer word appears above the speed.
On december 29th at about 5pm, i was traveling south at 40mph on plymouth sorrento rd in orange county fl.as i was driving, i heard a ding (1 ding almost as if my seat belt wants buckled, but it was) and at that time, my jeep shut down in travel. The first thing i noticed was the radio shut off and all the gauges, as i went to correct my steering, to get back in the center of my lane, i realized i had no steering capabilities, the steering wheel was locked. When i realized what had happened, i began to slow and the car came back on. This all took place in about 5 seconds. When i got my head straight and started back home, i noticed that the radio, control panel/gauges and a/c would not function properly. I could not change channel, turn air off, couldn't change volume or nothing. About twenty minutes later i arrived at my house and shut the car down. The radio continued to play.i had to start and shut the jeep down three time in order for the equipment to shut down. I called napleton jeep of clermont to come tow the jeep in and i called chrylser corp to notify them of the major safety hazard this was and problems this could have caused.searching the same year and model jeep on the internet, it appears this is a pretty common thing,. I explained it to one of the chrysler corp managers and he said it didn't matter how many vehicles this happened to, there is no problem. Chrysler had the napleton dealer drive the car for about 90 miles over a week period and never had a problem. At that time i got a call from chrysler and napleton, stating i can pick my jeep up, there is nothing wrong. The jeep had about 2000 miles on it when this happened. We have had the jeep about 40 days when this happened, and because chrysler couldn't recreate the issues, they have just washed their hands of the problem.
My car shut off in the middle of the road or at the stop sign several times. I had to restart the car in order to start it and drive. The brakes have also squealed several times while slowing down on the local streets and interstate. The bluetooth takes 10-15 minutes to add the phone and sometimes does not connect until car is restarted. These incidents started to take place in may 2019
Today we bought a new 2019 jeep cherokee vin [xxx] from quirk dealership in braintree ma.the car stalled 100 feet from the dealership leaving the lot - no ability to steerall systems died.these cars need to be recalled, very scary in traffic with no ability to move.this is not the first complaints i have seen, please help the consumer by recalling these vehicles.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The contact owns a 2019 jeep cherokee. While driving the vehicle, it completely shut off and the brakes, power steering, and lighting failed to work. The failure occurred while driving around a moderate incline. The contact guided the vehicle and stopped at the edge of a driveway. The vehicle eventually restarted after approximately five attempts. The manufacturer was called and advised the contact to take the vehicle to the dealer for diagnostic testing. The contact also stated that all the instrument panel gauges went dark a few weeks ago. The dealer had not been contacted yet and was an hour away from the contact's residence. The contact researched the failures online and found many complaints about the same matter. The vehicle had previously been repaired per an unknown recall to reprogram the power modules, which was when the recent failures began. The failure mileage was 31,000.
Vehicle locks up and completely dies while being driven at high speeds. Steering wheel locks up. Must come to a stop to put in park and restart car.
The vehicle will stall for no apparent reason. The most recent occurrence happened in the turn lane at a busy intersection, on a hill, in the rain. The car only restarted after several attempts. The vehicle will also lose steering for no reason while driving. The battery light will come on with the issues described above. Also, the car will chime while driving, with no trouble indication on the dashboard.
1029 jeep cherokee limited, bought in june 2020 with about 20000m on it. Battery light came on in mid traffic on july 13, and would not turn off. Took it back to dealer/service a week later, they could not find the problem. 2 days later, same thing, battery light comes on in the middle of a major thunderstorm and lots of traffic. Called for another appointment, 7 days out because the service dept. Has no time. Will not provide rental or other compensation. I am asking to return the car. Very very disappointed. I had a 2000 cherokee limited for many years, then a jeep compass, never a thing wrong with either car, and now this!
The contact owns a 2019 jeep cherokee. While driving 45 mph, the battery and electronic throttle control indicators illuminated and the vehicle stalled. The contact was close to home and managed to restart the engine after a few minutes to drive home. The vehicle was not diagnosed or repaired. The dealer was not contacted. The manufacturer was contacted. The failure mileage was 16,467.
The contact owns a 2019 jeep cherokee. The contacted stated that after pushing the rear liftgate button to close the liftgate, the door closed although there was an object present in the closing path of the door. The contact indicated that the safety mechanism to prevent the door from closing onto the object had malfunctioned causing the object to become stuck between the door. The cause of the failure was not determined. The local dealer lee's summit dodge chrysler jeep ram located at 1051 se. Oldham pkwy, lee's summit, mo 64081 and the manufacturer were notified of the failure however, no assistance was offered. The failure mileage was 19,000.
Was at a 4 way stop sign getting ready to pull off when vehicle stop working. Tried to recrank the vehicle but it took 5 minutes to start again. Called dealership and took it to the service department. About a week and a half later vehicle started having issues again. Vehicle started to stall and have a very slow take off. Take off was so slow until i had to sit 15 minutes before take off.
New 2019 jeep cherokee latitude battery not charging to start the car. Start/stop system not working due to battery charging code, a/c changes setting by itself. It started about 2 weeks ago, getting worse by the day.
I leaned my 2019 jeep cherokee back in september 2018. A week after leasing it i was slowing down to come to a stop sign and it beeped at me and all the power shut off in the jeep. I tried to hit the start button nothing. I put it in park after fighting with it to go into park and tried the start button again. Nothing. So i waited 2 minutes and tried again it turned back on and was fine for the rest of the drive. January 24 2019 i was pulling out of the parking garage at work and after 4 minutes of it being on it shut off mid driving. Same thing happened it beeped and all power shut off. I put it in park and hit the start button. Nothing. Waiting 2 minutes tried again turned on made it all the way home. Also when i turn either way it beeps as of a door is open. No door is open check repeatedly. When i go over a speed bump it sounds like something is grinding in the back end i have to come to a complete stop and start again after the bump or the jeep will not move. The radio will randomly make a very loud static noise that is ear piercing for a second the it will be fine or it will restart the radio it's different everytime it happens.
"takata recall"for about a week and a half, the battery light flashed once or twice while driving, and close to two weeks while driving all power was lost. The vehicle just stopped in the middle of the road, while it was still in motion. Thank god i was not on the freeway. It was early in the morning, and the street was not crowded. I activated the emergency lights, and waited a few minutes then restarted it. I drove it for about fifteen miles. While doing so the battery light kept flashing intermitently. Vehicle is not safe to drive, there is something wrong with the electrical system. Waiting for the dealer to fix the issue(s).
The car stalls while driving at low and high speeds. The engine will atop completely and the car rolls back or begins to drive backwards when it's restarted. This is a real safety concern as i have almost been hit 4 times now due to the car stalking in atop and go traffic and another time while driving at high speeds. Also, the car appears to chug or hesitate to change gears. It's is slow to pick up speed and at times, it will not accelerate.the radio fluctuates in volume level constantly regardless of the programming and it's so bad that you can't even use it. I'm concerned for the safety of myself, my children and others as well. Chrysler appears to have no concerns. Unless someone dies, i'm afraid this issue will not be resolved.
The first time i had a problem with this car was a few days after i received it in dec 2018. Power steering went off while i was driving it. The dealership was closed so i did not bring it into the dealer until two days ago.since the car started up and showed no battery icon or display message, they could not find out what happened. They tested for codes but to no avail. I picked it up yesterday. I decided to drive the car today and sure enough the display turned dark while i was driving. The engine light, battery icon, power light went on. It stalled on the highway and i coasted to the dude of the road.i had to be towed because it would not move when in drive.the dealer is investigating it now
My jeep keeps cutting off while driving i'm the middle of traffic. I have complained about the problem and nothing has been done about it. It's unsafe. And radio cuts on and off, change the station and heat and a/c on its own.
While driving the suv shuts off completely.no engine power, no lights, no steering.this has happened 6 times leaving the suv in the dark with no lights with children int he car.the suv shuts down while in motion, at 45mph speeds on county roads and at high speed 70 mph + on turnpike.i am scared for my life.dealer is not helping me.i put the last date in.it happened 6 times.
Vehicle shutting off completely prior to a stop sign.attempts x 3 to restart vehicle, acts sluggish taken to auto parts tested by machine . Battery ok alternator ok starter okhelponly problems !!!
My 2019 jeep cherokee stalled at a red light, stalled inside a car wash (brake light on) unable to move. Then twice this week stalled at stop sign battery light came on. Battery is perfectly clean all connections are tight.
While vehicle in motion, charging system/battery warning light illuminated. Within 5 minutes of this incident, tire pressure/run flat warning indicator illuminated. Recommended pressure of 36 psi incorrect. Received 2 recall notifications on app and email. Then both recalls disappeared.
The vehicle keeps stalling without warning recal#ua9/nhtsa 18v-739 the dealer had the car to fix the recall.the car still does the same thing as it did before recal.it has been in 6-8 times for this problem.dealer installed a data recorder and it did not record an event twice. It happens on the hiway, the streetand in front of the house when going into driveway;
On 2/28/19 i purchased a 2019 jeep cherokee. On 4/15 i had to have the transmission replaced due to leak & failure. On 5/27 i had to have the dash instrument panel replaced due to failure, which i have video record of. On 7/10 i had to have the park sensor replaced due to failure & the vehicle throwing itself into park instructing me that door was ajar when it wasn't. I can only imagine if this had happened while i was doing 70mph on the freeway. My vin is not showing in any of the recalls, however three recalls pertain to me. So i need to know what to do to make ppl aware of these recalls. My vin needs to be added to the list. I have all repair reports needed to prove my vehicle is a safety issue. I have repetitively asked jeep to place me in a safer more reliable vehicle and they refuse to return my calls or assist me in any way, stating that 'this is why we have warranties' someone needs to contact me about this issue. I need help before my vehicle results in a fatal crash no kills my family and me. I am noting that i contacted the nhtsa about this issue on 9/11 and am awaiting a response.
Car shut off while driving on the freeway. Thankfully coasted to the side of the freeway with minimal use of the steering wheel. I put it in park and got it to start again. Then it occurred again a few minutes later after i had exited the freeway on a side street. Again put the car in park and then got it to restart again. Very dangerous. All of this with a baby in the backseat.*dtthe consumer stated the vehicle was service on 2/15/21 and the only defect found was a loose battery terminal.
Vehicle stalls no re-starttraveling 80 mph on interstate. Complete stall dead stick ,no dash lights ,no power.!!! coast to stopno re-start.dead
Purchased 2019 jeep cherokee latitude 4x4 2.4l engine on may 12th. Only have 1,700 miles and it has stalled on me on three occasions not due to the ess.june 2018:-1st: while entering the freeway during rush hour it stalled, causing me to coast to a stop on the side, put it in park, and restart it. Almost caused an accident.two weeks later:-2nd: coasting to a stop sign, stalled, coasted to stop, put in park, restarted.august 2018:today: coasted to stop sign, stalled, restarted.it has been to the dealer twice already since i purchased in may, they cannot figure it out and i'm not alone, please see this article: https://www.cargurus.com/cars/discussion-t77882_ds917392this is a huge safety concern as i'm nervous it will happen while on freeway, all three times the battery light came on as well as the charging icon. Dealer has no idea what is causing this and i'm paying $457 for a brand new vehicle that is unsafe.
Vehicle randomly stalled while driving.had oil changed by dealer very recently. Unknown cause. Based on recalls for related vehicles, possibly caused by faulty transmission or electrical system. Occurred after stopping at a stop sign, and then accelerating up to 45 mph on a busy road. Shortly after accelerating, the touchscreen went out, the vehicle stalled, and the battery light came on. Was luckily able to pull off on a small area at the side of the road to let other cars pass. Was only able to get going again after turning off the engine and restarting it.
The contact owns a 2019 jeep cherokee latitude. The contact stated that while driving at various speeds, the vehicle stalled without warning. The contact turned the vehicle off and back on and the vehicle operated as intended. The vehicle was taken to tuttle-click automotive group38 auto center dr, irvine, ca 92618 (949) 835-4812 where it was diagnosed however, the technician was unable to duplicate the failure. An oil change was recommended. The vehicle was not repaired. The contact stated that the failure was intermittent. The vehicle was then taken to another dealer, dch chrysler dodge jeep ram fiat of temecula 26845 ynez rd, temecula, ca 92591 (951) 225-4541, to be diagnosed which was still pending. The contact mentioned nhtsa campaign number: 18v344000 (engine and engine cooling), nhtsa campaign number: 18v524000 (electrical system) as a possible solution to the failure. The manufacturer was made aware of the failure but no further assistance was provided. The failure mileage was approximately 20,000.
Front panel electrical lights and radio do not work
First we weren't able to take vehicle home the day we signed the finance papers, 8/19/18, due to battery being dead. We then picked up car on 8/20/18. Kept vehicle till around the 23rd. The jeep cherokee turned off in traffic and went into battery protection mode. We had to put car in park and restart. We were almost rear-ended. I then called dealership to talk to salesman and he was busy so i asked for manager who then told me that the salesman would call me back. When i told salesman about the incident i was told to drive with start-stop function off and to wait till next day to see if it did it again. The vehicle didn't start in the morning and then tried second time and it turned on in battery protection mode so i took it in to dealership and was given a loaner. We then picked up cherokee on or around 8/31/18. We were told the battery was recharged. The cherokee then started to turn off again in traffic so i took it back on 9/5/18. I was given another loaner. I was then told to pick up cherokee on 9/18/18. I was told that they didn't find anything and couldn't recreate the incident. Ever since we received the cherokee back on the 18th we keep the start-stop function off. Now the tire pressure sensors keep coming on and off and the gas is going at a faster rate then before. Not sure if sensors are working correctly. Took car back to dealership on sunday 10/14/18 and was told to call service the next day because they had no loaners. Today 10/21/18 vehicle turned off while driving out of parking space. Car restarted but do not trust driving this vehicle with my family inside. There has been several times the vehicle didn't accelerate while stepping on the gas pedal.
The contact owns a 2019 jeep cherokee. While driving various speeds the vehicle suddenly shut off. The vehicle was taken to world jeep (681 strewsbury ave, strewsbury, nj) where it was diagnosed that there was a loose battery electrical cable. The cable was replaced, but the failure continued. The vehicle was taken back to the dealer where it was diagnosed that the alternator was faulty. The alternator was replaced, but the failure continued. The manufacturer was notified of the failure. The vin was not available. The failure mileage was 85,000.
While riding the air conditioner will start blowing hot air for about 45 seconds and then start back blowing cool again.
The radio will suddenly go out and multi-colored lines will appear on the left side of the screen.sometimes the music will continue to play other times it will not.it seems to be effecting the running lights only on one side.the time frame when it goes out and comes back on varies, anywhere from a few seconds or until i shut the vehicle off and turn it back on.
I was at a stop waiting to make a left hand turn, when i saw an opening to turn i accelerated, turned the wheel and had just barely cleared the oncoming traffic when my car stopped accelerating and my engine cut entirely. I coasted through the rest of the turn with no power just barely avoiding being hit. I looked at the dash and saw my battery light flashing and my info center displaying the message you see when you first enter your car "to start engine put foot on brake and press start button" (or some variation of this phrase, i can't quote it verbatim). It had stalled. I turned the car back on, called the dealership and they immediately sent someone to pick it up. I have owned my brand new car for 11 days and have only 700 miles on it. The dealership cannot find anything wrong with my car, cannot recreate the situation and there is no apparent recall on my car's year. There is, however; a recall on the model. Fca'sadvanced communication for recall u87 on 8/16/18 does list my model year and the original documentation for nhtsa's 18v-524 does as well. The actual recall does not. I'm concerned as this recall documents an issue with the powertrain control module (pcm) that "may have been manufactured with a suspect voltage regulator chip on the electronic circuit board. If the pcm fails, the customer may experience a no-start, a start-and-immediate stall condition, or an engine stall while driving". That is an exact quote from the fca communication on 8/16/18 which lists my model & year. The dealer is unable to address this though as the recall does not. Its clear to me this is the issue but this small exclusion of my model year leaves my dealership with their hands tied and me with a potentially unsafe car.
My transmission began leaking badly and had to be replaced only days after i bought it. Then my dash's electrical system failed causing it to only come on sometimes and not react to touchscreen, then my start stop sensor failed which caused the vehicle to register that it was not in park and some times putting itself into park until registering.
The contact owns a 2019 jeep cherokee. While driving, the vehicle lost power without warning. The contact shifted into neutral and the vehicle restarted. The instrument panel indicators flashed as the contact drove home. The following day, the vehicle was started, but then shut off and failed to restart. The contact called the manufacturer and had the vehicle towed to fairfield chrysler dodge jeep ram (1409 montour blvd, danville, pa 17821, (570) 275-3300). The dealer diagnosed that the abs unit needed to be replaced. After two weeks, the contact drove the vehicle and it stalled two miles later. All the instrument panel indicators illuminated again. The contact was able to restart the vehicle and barely made it home. The vehicle was towed again to the dealer where it was diagnosed that there was a loose wire. The vehicle was currently at the dealer. The contact wants to return the vehicle and stated that it was unsafe to drive. The failure mileage was 13.
The jeep started stalling when in motion/ driving about a month ago, it usually happened when braking to stop and the jeep will not turn back on.it takes about three times to turn over and start back up.yesterday while driving on a busier road the jeep started throwing errors staying systems were not working, the check engine light came on and then when i tried to drive it through the stop light the vehicle would not shift or accelerate.i got it pulled over in a gas station parking lot and turned the vehicle off.the vehicle would not turn over the first couple of times and then it finally did.not when i try to remote start the vehicle it will not stay running.every time i have had this happen i have been driving on a city street and i am lucky i have not been in an accident as nothing works not even my hazard lights.i feel this vehicle is not safe to drive anymore. When the electric issue happened yesterday there was a red flashing lightening bolt on the dash and the traction control light was also flashingwhen it was telling me certain systems were not woking.i tried to get a picture but it did not take.i am current in canada at college and with the borders being closed i can not just drive to ny to get it looked at.i tried to call a jeep dealer here but now one will return my calls
While driving down the road the battery light came on followed by the etc light then the vehicle died without any other warning
Vehicle will randomly shut off when driving. The cruise control will not kick in when you are going straight or up a hill... But don't worry it will kick in when you are going down a hill! the radio will do whatever it wants from blasting music to turning your favorite song off to listen to am radio, or just locking you out all together . The dealership says "it is just an update" sorry but this vehicle is a death trap!
6 months after i bought my 2019 jeep cherokee it stalled out of no where in the middle of an intersection and stalled after a couple minutes it started back up i took it in they said it was the battery but i doubt it cause it was 6 months old. Then it happened again and didn't want to start until the next day i took it in for service again and they said it was the oil being low i checked the oil myself and it was full and clean now it has happened to me a third timestalled on the free way with incoming traffic behind me and stall out of no where i do not feel safe in this vehicle no more! i think it has an engine electrical issue.
I bought my 2019 jeep cherokee in february 2021. I've had issues with the vehicle not starting about 2 months after i bought it. Recently i have had to jump start my car to get it started. On the highway this evening all these warning lights were popping up, and my vehicle just shut off, everything. Thankfully i was able to get into the breakdown lane. After a while, i was able to start my vehicle and check the vehicle information.my battery voltage was at 17.1. I safely got my vehicle home. I let the car sit. Then tested the voltage on the battery and it was normal. The alternator was good as well. However,the minute i start my car, the batter voltage is in the red again. My 5 year old daughter was in the vehicle,i was driving on interstate 84 in connecticut.we could have been injured or killed if i did not get to the side of the road.
The radio volume continually fades in and out all of the time. Many 2019 owners have the same problem. Factory issue.
Back up camera fails to work when shifted in reverse from time to time.has happened 6 times since vehicle was purchased.
The contact owns a 2019 jeep cherokee. The contact stated that the steering wheel made an abnormal noise and vibrated while driving. The contact also stated that the rack and pinion and steering shaft also made an abnormal noise while driving. The power train-automatic transmission, engine, service brakes and hydraulic, electronic system wiring cable under hood, seat, air bags warning lights were illuminated. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The manufacturer was not made aware of the failure. The failure mileage was approximately 5,500.
My 2019 jeep cherokee latitude plus has had a electrical problem starting 2 weeks after we bought the vehicle. The radio screen changes on its own to all the different features on the screen including turning the backup camera on while driving forward, turning the seat heater and wheel heater on and not shutting off, turning the heater and max a/c on and off, calling people while on bluetooth. This happens when the vehicle is in motion, stationary, on city streets and highway. I have taken the vehicle in 4 times so far for this issue. The service department has tested the battery voltage on 12/17/18 couldn't find a problem. Problem again on 01/14/19. Problem again 01/23/19, service department checked it, gave it back to me and said they were ordering a new radio. 01/28/19 radio replaced. After the radio was replaced the mileage was blinking and the electronic throttle system light comes on and then shuts off after starting the vehicle. 01/29/19 vehicle is back at the service department with the same issues (01/30/19 service department still has vehicle). I have video of the problem but can only upload photos so i took screenshots of the video.
My 2019 jeep cherokee with the 2.4l has repeatedly stalled while driving since purchasing 4 months ago. Upon doing research, i see there's been many recalls on similar vehicles with the same engine and year as mine, however mine is not covered. Considering my vehicle is also stalling while driving and decelerating, i am filing a complaint to broaden the recall to include more vins. On four separate occasions, my vehicle stalled while driving when slowing down but still in motion. It will not stay running for the past week when decelerating.
This happened months ago and they cleaned some connections to fix it but its happening again.at full speed the car completely loses all electronics including power steering, braking, and the dash goes blank. Then it flashes a service transmission warningwhile every alarm and light on the dash comes on. After coming to a complete stop and putting it in park it will restart again. This has happened 3 times over 2 days.
Less than 30 days of purchasing the car it completely shut down while i was driving in traffic. Battery light came on, car rolled to a stop and would not crank back up for a few minutes. This happened while driving at a speed of 55 - 60 mph. I called the dealership and they had me bring the car back in. Apparently this is a safety feature that happens when the oil is too low!!! they did not top off the oil when i purchased the car. However, this is not a safe thing for a vehicle to do. I could have been killed in atlanta traffic on these interstates. This is beyond dangerous and this " feature "was not disclosed at the time of purchase!
Radio goes out only is own say insert key while driving sometimes just shuts off if you search 2019 reviews there's more complaints then any other chrysler this is just a shame 27000 car and the dealership can't even fix it and people like me get stuck with crappy cars thinking they are buying new car with no worries wrong chrysler.*dt.. Invalid vindealer told the consumer it was a flash recall and happened again.
The vehicle's infotainment system started to intensly malfunction while the vehicle was stationary. Multiple functions started to malfunction simultaneously including the radio, air conditioning, and windshield wipers. The infotainment system would also randomly turn off and turn back on. After turning the vehicle off to see if that would fix the problem, the vehicle continued to experience multiple malfunctions. The vehicle then started to move and the same issues were still occuring. This incident happened on a city street and a highway.
First incident took place yesterday when slowing down to stop. The car died and i lost power steering and everything went blank. I sat for 10 minutes due to not starting up. It sounded like a grinding noise when i went to turn it over. After starting it back i took it to the dealership. They stated it was a recall and it was fixed. Well this morning i went to slow down at a stop sign when i went to accelerate the car died, i was stuck in 4 lanes of traffic. I finally got the car restarted and took it back to the dealership. They stated that they changed my oil and could tell that in looking into the issue that's what it is. They are going to keep the car over the weekend and let me know. However my friend has the same 2019 and her car has done the same thing after an oil change. Something has to be done before someone gets killed.
Takata recallthis morning 8/26/19 we were driving up a hill at a light in rush hour traffic and the car just stopped and completely cut off while still in drive. We attempted to turn the car back on, but the only thing working were the brakes. Realizing it had stalled,we attempted repeatedly for about 5 mins and were able to turn the car back on. The only light that flashed was the battery light. Dealership said there is no recall and wants $80 for the diagnostic test. Took it elsewhere and no codes came back. Problem still remains an issue.
On multiple occasions my 2019 jeep cherokee has stalled out, with out warning, while i was driving, once on the freeway at 70 miles an hour in heavy traffic. After several trips to the dealer i was informed that this engine, the 2.4l has a systemic problem, in that burns about a quart of oil every 1000 miles and when the oil gets too low the engine just shuts off. No warning lights, just shuts everything off. At 70 miles per hour in traffic, having the engine stop and suddenly losing power steering and trying to move though traffic to the shoulder while rapidly decelerating is very dangerous. The dealer and fca are offering no solutions for this issue. From a public safety perspective this vehicle should be recalled, not to mention the environments costs and consumer protection aspects.
The uconnect system is malfunctioning when in motion.it is randomcly calling people, nav is a mess and not working, radio will switch from fm/am/sattelite stations, every thing is haphazardly messed up.i feel it very dangerous as it is so distracting.i traded the car yesterday so i would not get in an accident.
The tail lights become clouded due to condensation that appears after the running lights have warmed up the inside of the tail light housing. This occurs in all weather conditions. Condensation does dissipate or fade away when lights and the car have been turned off and stationary for some time.
Ignition not starting at all while pushing starter button and pressing brake pedal.jeep has been in the shop several times. Key fobs replaced, starter button replacedand receiver hub replaced. Jeep continues to have this problem intermittently over the last 6 months.
The car completely shut down while driving at night on a snowy mountain road. All lights and everything completely shut off. I was able to stop in the opposing lane of traffic and restart the vehicle before being struck. The vehicle electrical system continued to flash into warning and limp mode several times but we were 100's of miles from a dealership. We continued with the problem until we were able to limp home and back to the dealership. The vehicle also revved up to 4000 rpm while my foot was on the brake and not touching the accelerator. The low tire lights kept rotating to different tires as i drove with none being low. The dealership said it was a vacuum line and they drove it for 10 miles without result. This vehicle almost killed us on several occasions.
5th complaint here about this vehicle which is now lemon law buy back due to lunging against the brakes at a stop, failure to shift properly and a throttle responsive clunk that has never been resolved. The only repairs fca would approve is reprogramming the computers which was completed several times and still has these issues.
I purchased a 2019 jeep cherokee trailhawk on 11/11/2019. That same evening the instrument cluster, uconnect, and lights all cut out while i was driving down the road. This caused the engine control to be cut and dtc's for brakes, esc, transmission, and the shifter. Thankfully the first few times this happened on a street with heavy traffic during rush hour and i was able to restart the vehicle. It happened again on the second day while in motion on a side road and again the third day except while driving on the highway. After the third day, i scheduled it for service at a local jeep dealer. Upon having my vehicle for five days, the dealer discovered a corroded/faulty ground and made the necessary repairs. The vehicle was picked up on 11/18/2019. It drove great until 11/20/2019 when the power once again was cut from the instrument cluster, uconnect, and lights. This also resulted in a loss of engine control with the same array of dtc codes being displayed and also occurred while driving. I was able to safely pull off the road and restart the vehicle. Thankfully this happened roughly a mile from the dealer and i was able to limp the jeep there. They checked the codes and advised me to bring the vehicle back in the morning. On 11/21/2019 i returned the jeep to the dealer where it is currently being worked on again. This vehicle is an extreme danger to not only myself but to other motorists that could potentially collide with me due to the random and unpredictable nature of the issue. I am so concerned about the safety of the vehicle that i will not allow my children to ride in my vehicle with me.
I have a 2019 jeep cherokee with 4,800 miles.periodically while driving, the battery/voltage indicator comes on and the car completely shuts down.it has been very scary and dangerous.this has only happened on slower, city streets so far. The car restarts after its put in park. Its at the dealer, but no luck finding a cause yet.i have attached a photo of what it looked like when it last occured.
My vehicle is experiencing frequent stalling and will die on me whenever i make an average turn (left or right), or whenever the car is decreasing acceleration on a normal city street. However, i'm experiencing this mostly when my car is still heating up, so around the first 10mins of driving the vehicle after not touching it for 5+ hours. When my car stalls or shuts off, it still shows that the engine is on through the start engine button. However, i still need to put my car in park, and press the start engine button again while pressing on the gas to turn on my car again. When i do this, the car occasionally will struggle to turn on and sometimes it won't start up on the first try.in addition, i experience my car sounding an alert noise occasionally whenever i'm making a normal turn (when my car is fully heated up), but my car doesn't stall or shut off.another issue that my car is experiencing is i can tell that my car is occasionally struggling to switch gears when i try to accelerate during while my car is in auto mode.from my understanding, there was a recall on my car model back in 2018 for a similar issue on the automatic transmission. However, my car was never recalled and it was never serviced for anything similar to the recall.
When driving vechicle at about 50-55mph battery light and stop/start technology light comes on on the dash.shortly after i lose power steering.this has happened three times.very dangerous since you can lose control of vechicle.i have been able to pull over and shut down and restart vechicleto regain control.seems to happen randomly.brought to dealor after two times.they flashed and updated software,so they told me.happened again after about 7-10 days.very dangerous.vechicle under warranty.jeep does not seem to know the cause or the solution.please help before something happens to somebody.vechicle was travelling straight,in motion.when stopped at light or sign,could not turn.power steering was lost.engine still on,but no turning or steering function.happened once on highway,and twice on city streets.
Electrical issues. The stop/start and stability control go out while driving. Seems to be random. This happens while driving. Dealership says nothing is wrong. I've captured dates and times this has happened and it's frequent - several times a week. One time i lost power steering and speedometer. Dealership said 24 codes went off. Couldn't t find problem. Rebooted computer and said that it was fine. It isn't fine.
First incident took place yesterday when slowing down to stop. The car died and i lost power steering and everything went blank. I sat for 10 minutes due to not starting up. It sounded like a grinding noise when i went to turn it over. After starting it back i took it to the dealership. They stated it was a recall and it was fixed. Well this morning i went to slow down at a stop sign when i went to accelerate the car died, i was stuck in 4 lanes of traffic. I finally got the car restarted and took it back to the dealership. They stated that they changed my oil and could tell that in looking into the issue that's what it is. They are going to keep the car over the weekend and let me know. However my friend has the same 2019 and her car has done the same thing after an oil change. Something has to be done before someone gets killed.
Vehicle stalls no re-starttraveling 80 mph on interstate. Complete stall dead stick ,no dash lights ,no power.!!! coast to stopno re-start.dead
The starter went bad around 40,000 miles. Sometimes it starts other times it takes hours to start. I always get a notifaction that says starter protection mode engin warming after a few failed start attempts.the car stalls out often. Any turns shut the car off. Oil must be added twice a month to fix the stall issue. Half the time it says 4 wheel drive and cruise control unavailable.this jeep is a lemon. A disastrous purchase.should be a recall on the starters as many people have the same problem. 2 year old car costing me 900 to fix starter is a joke.
Brand new car with 12 miles on it, check engine light on, will not go over 27 mph on hwy.when try to fill with gas it flushes back out the tank.already serviced for internal brake switch failure.after picked up, ran fine for 48 hours then abs warning light came on , a w/exclamation point light came on and message saying..."service stability control"now jeep is back in shop.do not feel safe in it at all.
While i am in movement driving my vehicle. Without any warning lights popping up in my dashboard. My vehicle suddenly stops. It has happened to me while i was driving in the highway and a semi truck was driving behind me. I hit my brakes fast enough so that the semi truck could react in time, but otherwise i could it have gotten impacted from the back which i am sure. It would it have cause more than just and accident. The date this happened i noticed the car kind of slowed down its velocity fast and dramatically when it stop. It was still running, no smoke or anything coming out of the hood. I did noticed that the heater felt extremely hot more than normal which it also made me panic a bit. She shift gear i wasn't able yo move it at all. They had advised me at the dealership one of the mechanics that sometimes,if this happened; to turn the car off for 10 mins and then turn it back on. I did that, that night and when the car turn back of the stability ligh warning came on, the brakes light came on, the engine ligh came on, the emergency parking light came on, but this this i was was able to move the shift stick but i could only drive forward. I tried to reverse and go back but it wasn't letting me. My sensors were beeping as if i was near or close to hitting something. When my car was the only one in the highway. One of the things that i noticed while seating in my car. This normally happens to my suv when it's very cold outside. We are talking -4 degrees, but i am surprised because this is a 2019 vehicle that i have and i have only had it for 5 months. I have taken it in for service 4 tmes and they supposedly fix the issue but now it has happened again and i don't feel safe in that vehicle. A vehicle that stops out of nowhere, definitely not safe. I am not only putting myself in danger, but i feel like i am putting everyone around me driving in danger.
Car stall when starting and sometimes stop when braking. Electrical....light comes on. Hazard lights come on radio turns on and off while driving. Turns on on it's own after car is parked and locked. When turning or making shapes turn there is a noise coming from wheels. Stability.... Light comes on. Backing up car makes noises as if i have gone over a bump when i have not.
Brand new jeep rail hawk 34 miles at time of purchase410 miles knock sensor and check engine1812 miles etc and map sensor2325 miles etc the last two times lost all throttle and no power going up vail pass in co. Almost rear ended by a semi and had to pull over on the shoulder, limp mode.
I bought this car brand new and not even a week later it was throwing every single code possible. Tried to drive it to the dealership but it died 17 times including in the middle of traffic.. Every warning light was on saying service something different everytime. After having it towed to the dealership with exactly 300 miles on it they printed a sheet with 35+ codes that the car was showing. Its been over a week and after checking in they said they have no idea how/if it can be fixed. At this point even if it can be fixed whats to say it won't happen again. Its a serious safety issue!!
For the third time, the vehicle has lost power at highway speed. It starts coasting and the motor runs but depressing the gas pedal has no effect. The last time it happened, we were on a curving mountain road and almost got run over by an 18 wheeler. Third time this has happened and the dealer has not been able to fix. This has to stop, brand new car stalling at highway speeds. Each time we were at highway speeds. Multiple lights come on the dashboard, see attached photo.
Rented vehicle 2019 jeep cherokee going out of town. On my way to houston. On an exit on my way to put gas took the exit and the jeep could not brake was with my two kids. I tried to brake truck didnt stop ended up flipping over in a ditch. Single vehicle accident. Broken ankle immediate sugery plate 10 screws. Broken femur bone. Broken ribs. My son was airlifted to san antonio and daughter in icu. Terrible accident i thank god for giving us another chance. The jeep cherokee brakes did not work and it stall it couldnt stop at all. Im afraid of driving my life has change dramatically. Also my seatbelt got locked i could have died they had to cut it w/ a knife. That is very dangerous couldnt get out of the vehicle due to seatbelt being locked.photos attached.
The vehicle's electrical system does not work properly. The uconnect screen fades in and out to total blackness. You cannot read anything. There is no way to change any of the settings. I had to turn the car off, start it again to get the screen to come on. It is dangerous when you are driving and have to guess what is happening on the screen. The radio does not work right. I start the car and it either comes on full blast volume, and then fades out to no sound, or it just has no sound at all. I followed the owner's manual to reset the uconnect system using the uconnect menu reset button. That did absolutely nothing! i cannot trust the car or the screen in the uconnect system. The second issue and it is a big one! the car stalls when you step on the accelerator! i tried to pass a car, and stepped down to accelerate and the jeep stalled! i almost wrecked! when you step down on the accelerator the engine feels like it is going to stall. I am not a mechanic, so i do not know if all of this is electrical, or engine related. This is an on going problem.
Truck cuts off when i make turns or if i stop at a stop light. When you try to start the truck back up it hesitates and when it does start back up it stutters. While driving on the highway the truck all of a sudden while flash a low oil light and say low oil pressure and i just had my oil changed at the dealership. Now it won't pick up speed past 10 and a message is popping up that says check something electrical. I can't even drive the truck because i'm afraid i'm going to cause an accident. I was driving home today from work and barely made it. My check engine light isn't even on. But it's not shifting gears it idiles up and just stays stuck i have to take my foot of the gas to try make it change while driving on the city streets. Arkansas has a lot of hills and i have to go up one to get home and i almost didn't make it up the hill in traffic because the truck started stuttering and the oil warnings started flashing.
My transmission began leaking badly and had to be replaced only days after i bought it. Then my dash's electrical system failed causing it to only come on sometimes and not react to touchscreen, then my start stop sensor failed which caused the vehicle to register that it was not in park and some times putting itself into park until registering.
Whole stationary, the jeep has acted like it didn't want to start 4 separate times, the climate changes itself to go the the front vent on high heat every time the car is turned on regardless of setting before turning off, and radio turns on and off on its own. The aux port on the console will work one day and not the next. While driving, the cruise control has stopped working twice. All this happened in a span of two weeks.
My 2019 jeep cherokee will just randomly shut off while drive i will lose power to power steering and engine
Vehicle engine shut off while driving at around 20-30mph (stalled out) and flashed the battery light. However, after coming to a stop and putting the car into park, the car started back up and resumed normal driving conditions. And the battery light dissapeared.the car regularly stalls when idling after coming to a stop. The rpms will fall to zero, and remain there until i press the gas; at which time, the car resumes a normal idle and i can continue driving. This process doesn't seem to be an energy saving feature. If so, it is highly erratic and unpredictable.
My vehicle is experiencing frequent stalling and will die on me whenever i make an average turn (left or right), or whenever the car is decreasing acceleration on a normal city street. However, i'm experiencing this mostly when my car is still heating up, so around the first 10mins of driving the vehicle after not touching it for 5+ hours. When my car stalls or shuts off, it still shows that the engine is on through the start engine button. However, i still need to put my car in park, and press the start engine button again while pressing on the gas to turn on my car again. When i do this, the car occasionally will struggle to turn on and sometimes it won't start up on the first try.in addition, i experience my car sounding an alert noise occasionally whenever i'm making a normal turn (when my car is fully heated up), but my car doesn't stall or shut off.another issue that my car is experiencing is i can tell that my car is occasionally struggling to switch gears when i try to accelerate during while my car is in auto mode.from my understanding, there was a recall on my car model back in 2018 for a similar issue on the automatic transmission. However, my car was never recalled and it was never serviced for anything similar to the recall.
Twice i have driven my car and when slowing down the battery light comes on and the car shuts off. I put the car in park and turn the key to the off position and then turn back on and the car runs again. *dt
The first time i had a problem with this car was a few days after i received it in dec 2018. Power steering went off while i was driving it. The dealership was closed so i did not bring it into the dealer until two days ago.since the car started up and showed no battery icon or display message, they could not find out what happened. They tested for codes but to no avail. I picked it up yesterday. I decided to drive the car today and sure enough the display turned dark while i was driving. The engine light, battery icon, power light went on. It stalled on the highway and i coasted to the dude of the road.i had to be towed because it would not move when in drive.the dealer is investigating it now
Jeep does not accelerate properly. Still has other issues stated in other complaint; grinding, lurching. This car is a fail. Filed a lemon claim that was ignored and am about to re file for all the other problems occurring. I can't use cruise control because the rpms get waaay too high for me to trust. The hills between payson az and show low az are too much for the computer to manage, i'm worried the engine will blow. Air bags did not deploy when i was rear ended. Now i know why. They are recalled. This is a death trap i am paying 32k for, and i am livid. I will never buy jeep again.
Vehicle locks up and completely dies while being driven at high speeds. Steering wheel locks up. Must come to a stop to put in park and restart car.
Sometimes the car won't start the windshield wipers comes on without the switch even being turned the emergency brake sets itself the vehicle won't go into gear or jumps into neutral all the lights on the dash board comes on and gos crazy.. Radio is static
Check engine ,service throttle messages come on lossof throttlewhen driving city speeds
At about 1200 miles, dashboard lit up, car stalled and needed to be towed. Dealer changed battery.bringing home form dealer, happened again. Dealer had it two weeks. Picked it up and at 1600 miles, happened again. Dealer had it three weeks and changed out computer. Picked it up and next morning dashboard lit up. Stopped car before it could stall, and had it towed to dealer. After two weeks i picked it up. I don't want to drive it.4 times in for the same issue, and over 45 days in the dealer.dashboard warning lights: airbag, braking, park assist, electronic stability, battery, lane warning, etc. If there are warning lights on the dash, it lit up like a christmas tree.all issued happened while the auto was in motion
As i am driving the battery light comes on and the car starts to stall and i am promptedto put the car in park as the d is blinking as is the battery light. I have to turn my car off then back onand it takes a minute to turn on then it goes. My battery is at its halfway mark per the vehicle info on the car. Then when i turn corners my car beeps and the speedometer word appears above the speed.
Car stalled and lights on dashboard flashed when stopped at intersection
2019 jeep cheerokeeengine keeps losing oil i only have 6723 miles on jeep it totally turned off on me while driving there was no indication at all that the jeep needed oilit was 5 months old and had to add 3 quarts of oil to it since then i have had to add at least a quart of oil every other month this should not happen on a new vehicle right now i do not feel safe driving the cheerokee because you don't know if it will turn off spoke tothe dealer they said it seems to be an issue with that engine but there is no recall on it or nothing they can doso i should keep oil in the jeep to have if it happens again. This is not a acceptable answer especially since it can turn off at anytime with out warning this needs to be fixed.
When in motion or parked, turning on my heater, my screen shows engine over heating. I've checked coolant and oil levels and are well over half full.. My car is less than 3 months old, so this issue should not be happening. I've searched the internet and it seems to be a reoccurring problem with jeep cherokees.
Engine consumes oil. The engine consumes more than a quart of oil every 1000 to 1500 miles, and when the oil is too low the engine shuts down. This is very dangerous when driving on the express ways or in traffic.
Vehicle hesitates when accelerating, causing a lag in motion.have had issues where lack of acceleration has placed my wife and i into a dangerous situation of being in an accident, like when trying to merge in traffic.this has been happening since my wife boughtthe vehicle in november, 2018.took in to the jeep dealer in colorado springs and was told that nothing could be done until jeep decides to issue a software update.have seen similar complaints (hundreds of them) posted on nhtsa and carcomplaints.com .chrysler/jeep needs to address this problem before someone is injured or killed.
Vehicles stalls completely and does not want to start it takes about 3 rounds of security mode of seconds before it will restart again.
Twice this week my car has suddenly died while driving it and would not start back up, battery light comes on. I have had to wait before trying to start again and got it started by pushing the gas down while turning the key. Luckily i have been on my dirt driveway both times. I'd be terrified if this happened on a busy highway, i'm getting more and more disappointed with this vehicle.
Was driving our 2019 jeep cherokee 3.2l trailhawk and as we were braking for a stop sign it just died on us. It started back up but stuttered as it turned over. Something is a miss because it has never did this. Always runs great in the past???? what in the world 🌎 is going on???
The cherokee suddenly and unexpectedly turns off. Luckily while standing at a red light.was at the dealership - drove several miles without finding an issue.today (8-5-2020) it happened again for the third time.
Check engine light came on. Had it diagnosed within 5 minutes. Code p0123 came up. That is the ā€œthrottle/pedal position sensor/switch ā€œaā€¯ circuit high inputā€¯. Specific part # 5184349af. It is built into the throttle body, so whole throttle body must be replaced. Vehicle only has 40,000 miles. Parts dept at dealer told me they had several of these parts in stock. He was surprised. They only do that when they know there is a problem. It is a safety issue. It can fail and cause engine to quit. Jeep refuses to acknowledge an existing problem. It needs government investigation for safety. I can send picture of diagnosis printout if needed.
Driving on a local road i lost ability to accelerate. It sounded like the engine was no longer running.luckily was able to pull over. After turning off the car i could not turn the car back on.
Driving into a intersection on a stop light my car stops out of no were , can not get it started lights start turning on. Started to get panic cars behind be started honking. Finally got it to start.
The contact owns a 2019 jeep cherokee. While driving 15 mph, the vehicle stalled and the battery warning indicator illuminated. After a few minutes, the vehicle was able to be restarted and drove normally. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The manufacturer was not notified of the failure. The approximate failure mileage was 4,900.
The car stalled and came to a complete stop while in motion and making a left hand turn on a two-way street.was unable to start the car back up. After 5 minutes of trying, car started again.
Excessive engine oil consumption. No leaks but have to add engine oil every 1,000 - 2,000 miles. The car is brand new less than 10,000 miles on it. It should not be using engine oil. Have had cars before that never used oil. This car shouldn't be going through this much oil this fast.i had to top off the engine oil twice and it's got less than 2,500 miles on it.
While driving, on a residential street,the engine shut down for no apparent reason.i had to put it in park and restart the car.i was lucky it did not happen on the interstate, it would have caused a serious accident.i have since read that other jeep cherokee drivers have had the same experience, some 3 incidents. I do not want to experience this 3 times.yesterday i traded cars, bought a different one.i'm 77 years old and i'm too scared to take a chance on a car that does that.
This vehicle stalls outin traffic and stutters when started.even when the autostart button is "on" the car hesitates and stalls from stop to go.i have almost been hit when trying to pull out from an intersection from a stop.the suv smells of burning oils all the time.i set a service appt with the dealer to assess the stalling problem and burning oil smell.i was told that the stalling was from the "engine performance" and nothing could be done.as far as the burning oil smell, i was told the engine burns through 1 quart of oil per 1,000 miles and i will need to constantly check the oil.they cannot do anything about it, it is the way it is made. This is unacceptable and extremely dangerous!jeep has not been very helpful.
The auto start/stop feature kicks in as normal, however the car does not start back after doing so. This does not happen every time but happens often enough to cause issues, like in traffic, and on slops. The brakes lock up, and i have more than once started rolling backwards. All gears flash on the display, and i must cycle the key to fix the issue. Possibly related to the underlying issue, but not the start/stop feature, if the car is in neutral for any period of time, such as when being pulled through a car wash, the exact same thing happens. When i try to shift back into drive to pull out of the car wash, the d flashes on the display, nothing happens, no matter how much time i spend trying to get it to register, which honestly isn't much, i have to get outof the car wash quickly, nothing happens. I'm left once again having to cycle the key and restart the vehicle. Every single time after the issue happens when the vehicle has been in neutral, the start stop issue occurs on the first instance of it being engaged. The dealership doesn't seem to care, wouldn't even take a copy of my video, and are putting so many miles on my brand new vehicle to "replicate" the issue. This has been happening since early july, and jeep nor chrysler seems to have any answers as they've "never seen this before".
Vehicle will randomly shut off while driving. There is no set of circumstances that this occurs.it has been to the dealership 4 times for this issue.
While driving my jeep suddenly shut off. This happened twice, so i took it to liberty jeep in libertyville. I was told that they would need to doa pcm reprogram and that it will now burn 1 quart of oil per every 1000 miles and that i would need to keep an eye on it to continue to top of the oil so the jeep doesn't shut down. This is not acceptable for a dealership to say. I am fearful of driving long distance on highways with this now and would like to get out of this lease. I have attempted to discuss with the dealership and i haven't had any luck.owner or managers do not return any emails or phone call. This is very disturbing.
I was sitting in traffic on the 105 freeway, at approximately 2-3 miles per hour, and my car suddenly lunged forward hitting the other car in front of me, my foot was on the brake the entire time.time of occurrence was jan 28, 2019 approximately 2:30pm.
The contact owns a 2019 jeep cherokee. While driving 35 mph and making turns, a chime sounded and the oil warning indicator illuminated. The vehicle stalled without warning. The contact restarted the vehicle while in traffic and it resumed normal operation. The contact stated that the failure occurred intermittently. The vehicle was taken to south county dodge chrysler jeep ram (located at 7127 s lindbergh blvd, st louis, mo 63125, (314) 487-1010) to be diagnosed. The contact was informed that the oil level was three quarts low. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact to take the vehicle to a dealer every eight hundred miles. The approximate failure mileage was 4,000.
I ready took my car 3 times to chrysler dealer, the issue is while i was driving the car shut off 5 times on the last 3 weeks, the dealer told me they cannot duplicate the fault so i need to keep driving like that, but what about if this happens on the freeway i will crash. I feel unsafe and the dealer don't want to do anything because they cannot duplicate the fault and is not a check engine light, and i ask what about if something happens to me or my family and they respond with chrysler will cover everything.
Oil seeping from oil pan, side cover, head gasket and a ticking noise that sounds like lifters
I was waiting at a red stop light in my 2019 jeep cherokee 4x4, 2.0 l turbo, when all of a sudden my battery light on the dash illuminated.i looked at my push button start switch and it said "run".the light turned green and i stepped on the gas and nothing happened.the car was dead.cars behind me start honking their horn.i put on my hazards and put my arms up in the air.i then moved thegear selector to "n" and pushed the start switch.the switch toggles from "run" to "off".so, i hit the button again and the car starts.i move the transmission into "d", but the car just revs like it is still in neutral.i move selector to park and then back to "d".then the car then allows me to take off.however, i was stuck in traffic for a whole light cycle and had many people wondering what i was doing.i have no idea why the car stopped working.my car has about 13,500 miles on it.
Vehicle with 23 k miles with oil consumption and coolant problems, withno indicator warning of low oil or coolant level.this vehicle could shut off with no warning, which could cause an accident. This is a brand new vehicle that now will have to go through oil consumption program.according to numerous online complaints, this issue has been ongoing.this could be a potentially huge safety issue that needs to be addressed and/or recalled immediately.
The contact owns a 2019 jeep cherokee. While driving approximately 15 mph, the vehicle stalled, lost braking and steering ability, and the battery warning indicator illuminated. The contact wait a few seconds and the vehicle restarted normally. The contact stated that the failures occurred five other times. The vehicle was taken to medina chrysler jeep (3205 medina rd, medina, oh 44256) where it was determined that it was normal for the vehicle to consume an excessive amount of oil. The dealer further stated that if the owner did not keep track of the oil consumption, "it was normal for the engine to seize". The vehicle was not repaired. The manufacturer was notified of the failure. The contact was advised to read the owner's manual on how to maintain oil consumption for that type of engine. The approximate failure mileage was 29,995.
The engine shut off while driving the vehicle at 40 miles per hour. The car had 972 miles on it, and was purchased new a few weeks ago. *dtconsumer stated car is not repaired and the dealer was not able to find anything wrong with the car. Updated 11/30/18
Takata recallthis morning 8/26/19 we were driving up a hill at a light in rush hour traffic and the car just stopped and completely cut off while still in drive. We attempted to turn the car back on, but the only thing working were the brakes. Realizing it had stalled,we attempted repeatedly for about 5 mins and were able to turn the car back on. The only light that flashed was the battery light. Dealership said there is no recall and wants $80 for the diagnostic test. Took it elsewhere and no codes came back. Problem still remains an issue.
This problem occurs almost everytime you start the jeep and try to drive. It will let me drive about a quarter of a mile and then the vehicle will die when deaccelerating and lose power steering. After putting it back in park and letting it sit for a few minutes it will usually restart but it takes about 5-10 seconds for it to start. I have 5300 miles on the car and it is currently back at the dealer for the second time this month to try and pinpoint the issue. Definitely, a safety hazard as it has stalled twice in the middle of intersections, once almost causing an accident with my wife and two year old in the car. Hopefully, they rectify the issue on this visit or we will be getting rid of the car and steering clear of jeep from here on out..
For the past 4 days, my vehicle stalls while driving without warning. It happens each time while decelerating, but still in motion. There are/were recalls on the exact year and engine models as my vehicle, but according to my vin, mine is not included so i am filing a report. It is a 2019 2.4l and stalls when in motion.
I drive a 2019 jeep grand charokee latitude. I approached a stop light last month at a major intersetion and the engine shut off. The car behind me almost rearended me with my new born. Omg this car is not safe to drive if it just shuts off for no reason. Later this month the front suspension started making alot of noise. The car has 43000 miles. Observed the passanger side strut mount clip that keep the strut from seperating from wheel wheel loose. Strut failed and caused issues with drive train. Car is on blocks in my garage know awaiting struts and strut mounts.the jeep used a very small plastic clip to secure the top part of the strut, so in my case when the strut failed, the clip came loose and almost seperated leaveing the top of strut un-attached to anything omg! this a hug safty issue. Why has nhtsa not investigated this poor design. A placstic clip to hold a strut that is supporting the front end of a vehicle!!.
On december 29th at about 5pm, i was traveling south at 40mph on plymouth sorrento rd in orange county fl.as i was driving, i heard a ding (1 ding almost as if my seat belt wants buckled, but it was) and at that time, my jeep shut down in travel. The first thing i noticed was the radio shut off and all the gauges, as i went to correct my steering, to get back in the center of my lane, i realized i had no steering capabilities, the steering wheel was locked. When i realized what had happened, i began to slow and the car came back on. This all took place in about 5 seconds. When i got my head straight and started back home, i noticed that the radio, control panel/gauges and a/c would not function properly. I could not change channel, turn air off, couldn't change volume or nothing. About twenty minutes later i arrived at my house and shut the car down. The radio continued to play.i had to start and shut the jeep down three time in order for the equipment to shut down. I called napleton jeep of clermont to come tow the jeep in and i called chrylser corp to notify them of the major safety hazard this was and problems this could have caused.searching the same year and model jeep on the internet, it appears this is a pretty common thing,. I explained it to one of the chrysler corp managers and he said it didn't matter how many vehicles this happened to, there is no problem. Chrysler had the napleton dealer drive the car for about 90 miles over a week period and never had a problem. At that time i got a call from chrysler and napleton, stating i can pick my jeep up, there is nothing wrong. The jeep had about 2000 miles on it when this happened. We have had the jeep about 40 days when this happened, and because chrysler couldn't recreate the issues, they have just washed their hands of the problem.
This vehicle is using 4 qt of oil for ever 3800 miles traveled.it has a capacity of 5.5 qts.the oil warning light does not come on when the oil is low.my experience with this is when i was making a hard left turn the car shut off while driving on abusy 3 lane roadway.when this happens,all the warning lights blink such as oil, battery, transmission.i had to put the vehicle in parkand restart the engine. The car was brand new.only 3800 miles on it.when i called the dealer they said to check the oil.it was 4 qts low.this has happened again just recently at 19990 miles on the vehicle.
I was driving down the street and all the sudden my car just shut off. I had no control over the vehicle at all. Then it started driving backwards as it was in drive. I couldn't not get it to go into park and it took a minute or 2 to get it into park. The. The dash told me to turn the car back on and it wouldn't turn back on at first. This is the second time this has happened to me. The vehicle was moving and just all the sudden turned off. I went and checked the oil after reading about this with other customers and i had no oil in my car.
I just purchased this vehicle 3 days ago with 17,600 miles. , i have been experiencing the vehicle cut off when at a stopped position even if the gears are in drive. Today i attempted to turn on the vehicle but showed no sign of power, i waitied and tried again. Once i got the vehicle to run the check engine light came on. I do know there was a recall for this exact same issue and my vehicle seems to not have been repaired.
I have a 2019 jeep cherokee with 2000 miles on it. I am leasing it brand new. I bought it on july 10.on monday, sept 10, i was driving home from work and going about 45 miles per hours, suddenly thecar went from 45 mph to 0 mph in a matter of seconds, i lose control of the power steering and powerbrakes and it stalled...in the middle of a busy street. It w as frightening. I put it in park, turned it off,tried starting it again, turned it off again, waited a few minutes, start it again and it started up called thehusband to see if i should try to head home in it or call uber. We decided i was close enough to hometo try again. It happened two more times on the way home. Absolutely terrifying to be driving and haveit completely shut down mid drive. I had a car going about 45 behind me swerve into another lane toavoid smashing into me. They will not fix it because they cannot see it happened on their system and can't duplicate the issue. It is a huge safety issue. I am afraid someone will be seriously injured. I also see this all over the internet when i search 2019 jeep cherokee engine stall in motion. So, i have to take the car back and drive it until it happens again.
Vehicle driving and when coming to a stop it seems like the auto turn off wants to turn off even before stopping. Feels like its going to stall. Also leaving a red light when it auto turns on it jerks and then switching from first to secong gear it jerks. The transmission has so much lag switching gears and picking up speed it also jerks and takes forever to pick up speed. But my most concern is gear switching and jerking and almost stalling when coming to a stop with the auto shut off trying to turn off while driving. And when it turns back on it jerks when you give it slight gas.
6 months after i bought my 2019 jeep cherokee it stalled out of no where in the middle of an intersection and stalled after a couple minutes it started back up i took it in they said it was the battery but i doubt it cause it was 6 months old. Then it happened again and didn't want to start until the next day i took it in for service again and they said it was the oil being low i checked the oil myself and it was full and clean now it has happened to me a third timestalled on the free way with incoming traffic behind me and stall out of no where i do not feel safe in this vehicle no more! i think it has an engine electrical issue.
Car radio/computer turns off several times while driving, won't reconnect to carplay (which has navigation) until you stop the vehicle and restart the engine, car does not register fob action (unlock, restart, open tailgate, alarm) and the batteries were good and the car didn't give alert that no fob was detected. Once i finally got in the car, the engine wouldn't start.
The engine shuts off without warning when oil level runs low.however, there is no indicator showing oi level is low.car was driven just 3500 miles from date of purchase and engine has a confirmed oil consumption issue. This oil consumption issue is a known defect and engine is designed to shut off automatically without warning while the car is in motion!
Engine stalls intermittently while in motion turning left andintermittent delay between pushing the gas pedal and having acceleration start when traveling at moderate speed.engine already replaced under warranty with the same symptoms occurring. Engine replaced at 5k miles, symptoms repeating at 8k miles. *dt
The contact owns a 2019 jeep cherokee. While driving various speeds, the vehicle suddenly lost power and stalled. The vehicle was taken to the local dealer (krebs chrysler/jeep, 100 krebs dr., gibsonia, pa), but no failure was found. The manufacturer was not notified of the failure. The failure mileage was 1,000.
The contact owns a 2019 jeep cherokee. While driving approximately 15 mph, the vehicle stalled and an unknown electronic symbol illuminated. The vehicle was taken to crowley chrysler jeep dodge ram (860-261-3000, located at 1461 farmington ave, bristol, ct 06010) where the software was upgraded, but the failure recurred. The vehicle was taken back to the same dealer and an unknown failure code was located. The dealer also diagnosed and replaced the engine. The manufacturer was made aware of the failure and advised the contact to file for an arbitration. The contact filed for an arbitration. The failure recurred and the same dealer installed a flight controller to track the failures. The contact later received notification of nhtsa campaign number: 18v739000 (power train). The vehicle was repaired per the recall and the contact stated that the vehicle "appeared to be repaired"; however, she wanted the vehicle replaced. The failure mileage was unknown.
While operating my 2019 jeep cherokee the vehicle has stalled while in motion on 3 occurrences.each time it stalled the vehicle was unable to be restarted.it has had to be pushed out of traffic to a safer location and then taken back to the dealership.multiple repairs have been made by the dealershipto the fuel system with an assurance that the problem is resolved.the problem is still on going.this is a serious safety issue that occurs without warning in a moving or accelerating vehicle and will result in an accident.my family does not feel safe in this vehicle.the vehicle is < 60 days old and < 3000 miles.
While driving the suv shuts off completely.no engine power, no lights, no steering.this has happened 6 times leaving the suv in the dark with no lights with children int he car.the suv shuts down while in motion, at 45mph speeds on county roads and at high speed 70 mph + on turnpike.i am scared for my life.dealer is not helping me.i put the last date in.it happened 6 times.
When coming to a stop light or to turn my vehicle shuts off and now as i was trying to leave the parking lot it completely shut off and would not start brake became hard to the point were the peddle didn't move and the engine light was flashing as well as the battery light. When entering the freeway and waiting to merge my vehicle shut off luckily i was able to start it back up again.
While driving this morning at 70 mph my 2019 jeep cherokee 2.0 turbo lost all power, power steering and power brakes.i fought to pull it off the road.right when it stalled out the message center stated "auto start/stop not available" and the auto start/stop light illuminated along with the battery light. The 'd' drive indicator on the dash was blinking. Upon stopping and placing the vehicle in park, it turned over but would not start.i placed the vehicle in neutral, and nothing.the car acted as if it were in auto stop as the door chime dinged when the door was open and headlights were off (push button start).locking the vehicle left the dash lit up like it was running.chrysler had it towed to the local dealership where it is waiting to be looked at.had my wife been driving this when it happened she might not have been able to pull to the side of the road with no power steering or brake assist.
I was driving home from work one night and all the dash lights come on and the vehicle completely stalled in the middle of the highway. I had to attempt to pull over and switch the key off and back on to restart the engine. I also have been at a stop multiple times and turn out into the road and my vehicle won't go, which could result in me getting hit. I also had my recall 'fixed' for the power train, went back because i received another letter saying it was possibly not fixed and it still tells me the problem was not fixed on my vehicle. I cannot use cruise control on my vehicle because when it goes down the slightest hill, curve, whatever, the rpms go all the way up and just sit there, even when i have turned off the cruise control and braked it still stays shifted up for a long time. I regret purchasing this vehicle, especially with a baby on the way any day now and her safety being at risk. We are in the process of finding another vehicle.
While taking a right hand turn through a traffic light into the flow of traffic the vehicle shut off and i had to come to a complete stop and put it in park to restart.
While driving 80mph on the highway, my 2019 jeep cherokee went into complete failure mode. The power in the vehicle failed, i was no longer able to accelerate. Luckily i was able to dodge my way through traffic and get off the highway and into safety. After 48 hours at the dealership, still no official root cause of why the power failed.
Vehicle stalls when driving at any speed. Extremely dangerous. *dt
The contact owned a 2019 jeep cherokee. After the vehicle hadbeen driven for approximately seven minutes, it caught fire after being parked for five minutes. The fire department was contacted and was able to extinguish the fire. The vehicle was destroyed. A fire report was filed. The contact stated that several weeks before the fire, she noticed a burning odor coming from under the hood of the vehicle. The vehicle was scheduled to be towed from the scene, which was still pending. Haselwood auto group (950 w hills blvd, bremerton, wa 98312, (360) 362-5848) was contacted by phone and several pictures of the vehicle were sent via text message. The manufacturer was not informed of the failure. The cause of the failure was not determined. The approximate failure mileage was 2,499. *ln*dt*dtconsumer stated she thought a rodent got into the engine.
On 6/8/2019, i pulled through my gate, left the vehicle in park to close the gate which takes a few seconds. My vehicle completely shut down. Restarted, ac was off, audio also off. Drove for about 35 miles, made 2 stops, all ok. Next leg of trip approx 20 miles, coming into another town and approaching traffic light. At the light as i stopped, the vehicle again shut down in drive at the stop light in considerable amount of traffic. This was not the auto stop/start, it shut down again. Had to put in park, it did restart, and again, ac off, audio off. Proceeded to my next stop where the vehicle tried to shut down as i pulled into parking spot, i was able to complete parking. Upon returning to the vehicle, it started, but nowhave back up camera failure which has not worked since that episode. This was terribly dangerous as i was in a lot of traffic and was helpless until i got it to restart.
The contact owns a 2019 jeep cherokee. The contact stated that the vehicle shut off while turning on several occasions. The vehicle was taken to red river dodge chrysler jeep (1060 heber springs rd, heber springs, ar 72543, (501) 362-5831) and they found no failure with the vehicle. The manufacturer was contacted and stated that they would wait until they heard back from the dealer. The failure mileage was 280.
I purchased a 2019 jeep cherokee trailhawk on 11/11/2019. That same evening the instrument cluster, uconnect, and lights all cut out while i was driving down the road. This caused the engine control to be cut and dtc's for brakes, esc, transmission, and the shifter. Thankfully the first few times this happened on a street with heavy traffic during rush hour and i was able to restart the vehicle. It happened again on the second day while in motion on a side road and again the third day except while driving on the highway. After the third day, i scheduled it for service at a local jeep dealer. Upon having my vehicle for five days, the dealer discovered a corroded/faulty ground and made the necessary repairs. The vehicle was picked up on 11/18/2019. It drove great until 11/20/2019 when the power once again was cut from the instrument cluster, uconnect, and lights. This also resulted in a loss of engine control with the same array of dtc codes being displayed and also occurred while driving. I was able to safely pull off the road and restart the vehicle. Thankfully this happened roughly a mile from the dealer and i was able to limp the jeep there. They checked the codes and advised me to bring the vehicle back in the morning. On 11/21/2019 i returned the jeep to the dealer where it is currently being worked on again. This vehicle is an extreme danger to not only myself but to other motorists that could potentially collide with me due to the random and unpredictable nature of the issue. I am so concerned about the safety of the vehicle that i will not allow my children to ride in my vehicle with me.
Around 2:30 am on december 30, 2020 i was driving home on the freeway.it was raining a little bit but nothing to what i have driven in before. I set my car to cruise at 65 mph when all of a sudden my steering wheel started locking up. I found that my steering wheel would not turn the way i wanted it to and was veering left. I had to use some force to keep it straight and not get into other lanes. I thought i was okay until a light lit up on my dashboard. I believe it was the engine light because as i heard it go off and flash at me, my car started to stall up and then go repeatedly. As if it was hard for it to grasp on to moving forward. Last night was the scariest night of my life and i hand never had that happen to me. Almost pulled over because i thought i was going to crash. I kept it at a stable 60 mph and off cruise control as soon as the steering went haywire and it seemed to have helped a bit. I feel the need to get my car checked but i also believe that all other 2019's should get recalled for this issue.
Vehicle will randomly shut off when driving. The cruise control will not kick in when you are going straight or up a hill... But don't worry it will kick in when you are going down a hill! the radio will do whatever it wants from blasting music to turning your favorite song off to listen to am radio, or just locking you out all together . The dealership says "it is just an update" sorry but this vehicle is a death trap!
Less than a year into the purchase of a brand new 2019 jeep cherokee, the auto start-stop failed completely during daily rides (before then, it used to work perfectly -- at the red light for example). Took it to the dealership service center where i had bought my car from, they told me the feature functions on a separate battery and that they could do nothing crazy but manually (temporarily) recharge whatever battery they were referring to. The service manager also cluelessly told me to give it a few hours after each ride until the battery responsible for the auto start-stop functionality recharges itself. Although i followed their instruction, i got zero result. Today at the time of writing this complaint, it is getting close to two years after my purchase and there occurs another annoying bug: the main battery keeps dying on me every time i want to start the car. Also, the front display shows an "engine temperature hot" message as the battery fails to start the car, although i do not believe the message is relevant since my car had been sitting in a fairly cool spot for at least 10 hours - no reason for any parts of it to get hot while the engine is shut down.
The car stalls while driving at low and high speeds. The engine will atop completely and the car rolls back or begins to drive backwards when it's restarted. This is a real safety concern as i have almost been hit 4 times now due to the car stalking in atop and go traffic and another time while driving at high speeds. Also, the car appears to chug or hesitate to change gears. It's is slow to pick up speed and at times, it will not accelerate.the radio fluctuates in volume level constantly regardless of the programming and it's so bad that you can't even use it. I'm concerned for the safety of myself, my children and others as well. Chrysler appears to have no concerns. Unless someone dies, i'm afraid this issue will not be resolved.
Car will stop when in a low gear.the vehicle will turn off and has to be put back into park, then restarted.also the vehicle is now not turning completely off when in park. Have had to disconnect the battery to turn car off.
The contact owns a 2019 jeep cherokee. The contact stated that there was an abnormal sound coming from under the hood while driving. There was no warning light illuminated. The vehicle was taken to the dealer to be test-driven however, the mechanic was unable to duplicate the issue. The manufacturer was made aware of the failure and suggested that the vehicle be taken back to the dealer to be diagnosed. A case was opened. The vehicle was taken back to the dealer but was not diagnosed nor repaired. The contact stated while driving at 50 mph, the accelerator pedal was depressed however, the vehicle failed to accelerate above 50 mph. There were no warning lights illuminated. The vehicle was not repaired. The approximate failure mileage was 4,000.
The contact owns a 2019 jeep cherokee. While driving approximately 50-60 mph, the vehicle lost power and the check engine warning indicator illuminated and remained lit. The vehicle was taken to island auto group (located at 1580 hylan blvd, staten island, ny 10305, (718) 979-0934) to be diagnosed, but the mechanic was unable to retrieve a fault code on the first visit. The second time the vehicle was brought in the contact was informed that the failure may be due to a defective oil pump, but no repairs were made. On the third visit, the oil pump was replaced; however, the failure recurred. On the fourth visit, the contact was informed that the engine needed to be replaced. The vehicle was not repaired. The vehicle was not included in nhtsa campaign number: 18v344000 (engine and engine cooling). The manufacturer was contacted. The approximate failure mileage was 2,000.
Car stalls while while idling.car has to be put back into park and it takes a few tries before the engine starts again.dealer inspected the electrical system and replaced the battery 3 months ago.
When the car comes to a stop or when i slow down to a slow speed, the engine either shuts off or stalls on me.
On hot days/days when a/c is running, the car will fully shut off when stopping at a stop light when the auto-off functionality is on (which is by default ā€œonā€¯ with every ignition cycle). The lights go out, the dashboard computer and instrument panel go dark and then the car does a hard reignition. From time to time the the car will not turn back on automatically giving an error to the effect of ā€œpower on/off required.ā€¯ in this instance the vehicle must be shifted to park to be able to reignite the engine chambers and then the vehicle must be put back in drive - taking ~30 seconds and causing traffic snarls - endangering fellow travelers and those in the vehicle.
While driving my 2019 jeep cherokee with 18,261 miles suddenly the vehicle completely stop in the middle of the road.lucky this happened on a side street not on a highway or a busy intersection that could have resulted in a injury or even a death.i was trying to step on the gas pedal but the vehicle would not move.i have noticed on my center console display was black nothing was display no radio or climate controls.on my front dashboard display had a warning of service transmission restart in park.the engine light was display also the battery, emergency parking brake, and the traction control was display.this event happen five times in two days. I have taken this vehicle to a jeep dealership and they are saying that the transmission needs to be replaced.i am saying to myself that this is a jeep cherokee with 18,261 miles on it. This type of vehicle should have a nationwide recall and the nhtsa should have a hard look at this situation and the consumer complaints on this vehicle. This type of vehicle should not be driven on a public road or even a highway. For a consumer driver this type of vehicle is unacceptable the vehicle is a death trap.
The contact rented a 2019 jeep cherokee. While the vehicle was stopped at a traffic light, there was a burning electrical odor coming from the front of the vehicle. Suddenly, smoke billowed from under the hood of the vehicle. In a matter of seconds, the vehicle caught fire. The fire department was notified and was able to extinguish the fire. A fire report was filed. There were no injuries. The vehicle was destroyed and towed from the scene by the rental company to a private facility. The dealer and manufacturer were not notified. The cause of the failure was not determined. The approximate failure mileage was 11,000. The vin was not available. ...
Engine shuts off itself while driving at 40mphin 3 different occasions .all issues in this car start with the radio reseting itself to antitheft/engineer mode or shutting off
At about 1200 miles, dashboard lit up, car stalled and needed to be towed. Dealer changed battery.bringing home form dealer, happened again. Dealer had it two weeks. Picked it up and at 1600 miles, happened again. Dealer had it three weeks and changed out computer. Picked it up and next morning dashboard lit up. Stopped car before it could stall, and had it towed to dealer. After two weeks i picked it up. I don't want to drive it.4 times in for the same issue, and over 45 days in the dealer.dashboard warning lights: airbag, braking, park assist, electronic stability, battery, lane warning, etc. If there are warning lights on the dash, it lit up like a christmas tree.all issued happened while the auto was in motion
The starter went bad around 40,000 miles. Sometimes it starts other times it takes hours to start. I always get a notifaction that says starter protection mode engin warming after a few failed start attempts.the car stalls out often. Any turns shut the car off. Oil must be added twice a month to fix the stall issue. Half the time it says 4 wheel drive and cruise control unavailable.this jeep is a lemon. A disastrous purchase.should be a recall on the starters as many people have the same problem. 2 year old car costing me 900 to fix starter is a joke.
The contact owns a 2019 jeep cherokee. While the vehicle was stopped at a traffic light, it hesitated, sputtered, and did not accelerate several times. The vehicle was very hot on the driver's side by the contact's feet. Baxter chrysler dodge jeep ram lincoln (6601 telluride dr, lincoln, ne 68521, (402) 817-7449) advised the contact to drop off the vehicle and pick up a loaner. The manufacturer was not contacted. The vehicle was not diagnosed or repaired. The failure mileage was 1,348.
I noticed a lag in a increase in speed & stalling in the engine when the vehicle is in operation.
My 16 month old jeep turns off while you are driving it.this has occurred twice in the prior two weeks.no warning lights--the car just turns off completely.i have been advised this is due to a drop in oil pressure, but the oil pressure light doesn't come on. The car has been maintained according to the guidelines within the manual which states to change the oil when the engine light comes on and that it should never go beyond 10,000 miles between oil changes. When the car was taken to the dealer for the issue we were advised that the reality is that the oil needs changed every 4,000 miles and this is a known issue and that more frequent oil changes reduces the likelihood of this occurring.my 16 year old son was driving the car the first time this occurred and the second time it was on a 45 mile an hour road. This is a known issue and yet chrysler/jeep does nothing to resolve it.
From the that i drove it out of the dealership i noticed that applying the gas did not get me the instant needed power to get this 6-cylinder car moving.in november this car with less that 300 miles was back at the dealership when it also developed a surge in power and a fluctuating engine revving... It spent a month at the dealership before they could determine what the problem was. That problem may have been solved but the acceleration is still a concern of ours which we need to live with for another 2-years which is the remainder of our lease.
My car doesn't hold oil oil change and not even two weeks later my car is dying in the middle of the highway and i almost got killed by a car also are you going around to turn in my car dies because there's no oil even though i just got an oil change weeks prior but my car doesn't hold any oil and my car shuts up i almost got killed several times and he give me the runaround my car is brand new only year old and i spend 100s on oil but i'm scared for me and my child life!! when i'm turning in front of car how would you feel if your car shut off there a car coming i'm very angry and upset i'm paying for a car i don't feel safe in
The contact owned a 2019 jeep cherokee. The contact stated that the vehicle stalled intermittently without warning. The contact had to wait at least 10 to 12 seconds to restart the vehicle. The vehicle was taken to country chrysler dodge jeep ram (2158 baltimore pike, oxford, pa 19363) where it was determined that the failure occurred when the oil level became low. The contact traded in the vehicle. The failure mileage was 4,400. The vin was unavailable.
When driving my car, the car hesitates as i turn corners, the car shakes when you start it up and most importantly the car cut off while i was driving along a busy street. I was in rush hour traffic and was almost rear ended because of it. This same issue happened in either october or november. I made an appointment, i spoke to the person at the dealership and they told me i probably needed an oil change. I googled the vehicle and found there was a recall that would cause the same problems i was having. I presented to the dealer they said they didn't know about it but it was supposedly resolved. Almost one year later i'm having the same issue. It's dangerous. I spoke with the dealership and they said the engine was designed to cut off to protect the engine if the oil is low. The engine in these cars are a 2.4 tiger shark engine. The dealer replaced it with a 2.4 multi-air engine, power the dealer this should solve the problem of the engine burning an an excessive amount of oil. Both 2.4 engines are designed to shut off if there is a low amount of oil. That is a safety issue that a car would shut off in the middle of drivingto protect itself but that doesn't protect the driver/passengers it actually puts them in harms way.*dt*as
Vehicle continues to shut off while driving.took vehicle to repair shop, although their employee witness this shut down four times, technician was unable to identify why.
1.on 3 occasions (most recently 12-2-18) during braking the emergency brake engages itself and the engine continuously engages the starter.unable to put vehicle in park turn off the starter and after about 30-60 seconds able to put into park and restart the vehicle.on 12-2-18 i was slowing for a stop light and the vehicle wouldn't allow me to put the hazard lights on when i couldn't get the starter to disengage and put into park to restart the vehicle.it occurs without warning and the emergency brake must be pulled up. 2. The brakes often sound like they are rubbing (needing brake pads).3.the radio will randomly change from fm to sirius and unable to turn off/on or return to the radio menu.4. The radio volume most of time must be at 15 or higher to listen to the radio and will randomly jump to full volume while driving.5. The android auto that i use for navigation and telephone will randomly scroll through the telephone contacts and begin calling.i have to unplug the phone to stop this.
Three times while driving, then making a 90 degree turn, my car has stalled out.the only light that comes on is the battery light, and a message on the dash that says something like "car is not in park" . Each time this has happened i have had to pull quickly to the side of the road, put the car in park and restart the car.there is never any warning light that the car is about to stall; the only light that comes on is the battery light, and that is after the car has stalled.i've taken it to the jeep dealer and they told me that the oil was low and it is actually a safety feature that the car will stall when the oil is low.my car is new, it only has 5200 miles on it.the oil should not be low.furthermore, i donot consider it a safety issue that the car stalls while driving, without any warning that the car is about to stall.
Issue started at 3,500 miles.when making a right or left turn a chime would go off and the battery or engine light would come on, the d for drive would flash on the console, and vehicle was basically stalled.trying to accelerate did nothing. Had to turn car off and back on.dealership said it was low on oil and car went into self-preservation mode.happened two more times before i hit 7,500 miles.dealer kept adding oil each time. Was told this engine had a harder than normal break in period up to 7,500 miles.was told to come back for oil change in another 5,000 miles.oil was checked at 1,000 and 2,000 miles and was not low. At 4,100 miles the issue started again and happened three times driving to work and then once going to the dealer.the jeep is back at the dealership.
While coming to a stop at a freeway entrance i slowed then when i was able to enter the traffic stream i accelerated and there was no acceleration or was slower than normal. This has happened several times.the car engine in not off but at idle. This is dangerous because you have to accelerate rapidly. Sometimes acceleration comes on abruptly after 2 seconds of pedal being pushed down
I was driving down the highway as i was making a left turn across traffic at intersection the vehicle shut off without warning therefore traffic in all directions was coming at me due to no sign that the vehicle was going to stop unexpectdly.
I was stopped at a red light, waiting to turn right as i yielded to other traffic. I was slowly moving forward when my battery light flashed and my car stalled out and started rolling backward. I was in a lot of traffic, so i had to put my flashers on. A man offered to push me to the side of the road. I had already turned off my car, but decided to try turning it back on. It restarted fine; and started driving again. This could have been extremely dangerous if i had been driving at any higher of a speed. I only have 585 miles on this vehicle. I have read other people having the same exact issues and have taken them to dealerships with no solution. *dt
Nhtsa personnel - i want to report a serious (safety) problem with our 2019 jeep cherokee.in the last 2-3 weeks, my wife has experienced a sudden stalling of the car without any warning or notification.this is a serious problem since she was on the road on her way to take our kids to school.luckily, no one was behind her and she was able to restart the car.today (10/30), i called our local jeep/dodge dealership to scheduled an appointment for this issue.as i was describing this problem, the service rep told me to check the oil level of the cherokee due to a known "oil consumption problem."sure enough, i checked the oil level in the car and there was hardly any oil.soon after, i went to walmart and bought 5 qt of 0w20 synthetic oil.drove the car afterwards and no stalling occurred.please help to pressure fca us llc or jeep to fix this issue right away via recall or rework.engines can be replaced but not lives - this is a safety problem!!sincerely,[xxx]2019 jeep cherokee owner (with only 14,341 miles)wichita, ks10/30/2020information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The car completely shut down while driving at night on a snowy mountain road. All lights and everything completely shut off. I was able to stop in the opposing lane of traffic and restart the vehicle before being struck. The vehicle electrical system continued to flash into warning and limp mode several times but we were 100's of miles from a dealership. We continued with the problem until we were able to limp home and back to the dealership. The vehicle also revved up to 4000 rpm while my foot was on the brake and not touching the accelerator. The low tire lights kept rotating to different tires as i drove with none being low. The dealership said it was a vacuum line and they drove it for 10 miles without result. This vehicle almost killed us on several occasions.
The car will stall in the middle of road with no warning.it happens most often when going up a slight hill and making a left hand turn.dealer says it is low on oil pressure(the car is 5 months old and they say it was 2.5 quarts low on oil!!) and a safety switch shuts down the engine in the middle of road/traffic!!i call this "safety feature" to protect the engine a"danger switch" that endangers traffic.i believe this is a major safety issue for all traffic because these jeeps are stalling in the middle of traffic.i have a 45 second video that shows the stall.please help get this problem solved!! *dt
My vehicle shut off while driving.this suv is brand new, only 250 miles on it.i stopped at a stop sign, began driving and the engine shut off and would not start. Several error messages came up on my display such as, service transmission, service power steering, service parking brake, service stability control etc. The car never restarted and had to be towed.i could have been killed if this happened while pulling on to a busy road.my dealer has had the vehicle for 4 days and has been unable to figure out the problem. *dtupdated 10/18/18 updated 11/1/18 *dtconsumer stated the car has been at foss motors in exeter nh since 9/14, they have unable to fix it. They have replaced a frayed wire which they believed fried the power control module chip. This has been replaced on 9/21/ and i expected the car back on 9/24 but when they backed it out of the service bay it wasn't running properly. They reached out to senior technians advised them to replace the power control module again and they replaced some throttle part. They called on 10/8 to say there were still problems. As of today,they have agreed to buy the car back and have started that process. Chrysler corp is aware of the problems because i reached out to them to help facilitate what was going on and to help gather information. Updated 11/02/18
Vehicle has stalled (completely shut down with no steering ability) while driving on 3 separate occasions. No warning lights of low oil or issue with vehicle. Burning through oil at 1 quart for every 800 miles (unheard of) for casual driving in normal conditions. Car will rev very high and not change gears smoothly. Hesitation on starting and hesitation and sputtering on normal acceleration. Many issues and have only had the vehicle for less than 3 months.
While idol at light dove & 29th st mcallen texas vehicle turned off and stalled (recall id#286936) in heavy construction on intersection increased the unsafe condition for my passengers (all children) then started i drove across the intersection- mid drive steer wheel locked lights blinkining vehicle engine shut down while driving vehicle called dealership said to bring it in there were a lot of recalls on about this or i needed an oil change. That day i was diagnosed with singles and ended up spending the next 2 weeks at home. All of these appear to be recall and created unsafe conditions not only for myself, my children, and their teammates (my other passengers) but for other drivers in heavy traffic and children riding their bikes i had to honk to catch their attention and put on my hazards lights so the vehicles behind me would notice i was stalled again on dove and 29th st thourghout all this time i kept getting calls to purchase extended warranty never rec'd call or text about recall until feb. 1st, 2021that was the first time i rec'd notification in writing via text about recall
Vehicle has had two episodes of shutting down while driving. I had no brakes or steering and nearly went through a stop sign in to traffic.i could not find the repair bill for the first episode. Car had to be towed once. The other time i was able to get it restarted. Engine idles rough, lurches forward when taking foot off the brake, and occasionally has loud engine noise when idling. When acclerating in this vehicle it rattles. Vehicle speeds up when going down hills with cruise control and then engine has a high reving sound to the point it sounds like its in neutral or is going to explode. Also had issues with the stop start light coming on as malfunctioning and the engine light. *dt
Today we bought a new 2019 jeep cherokee vin [xxx] from quirk dealership in braintree ma.the car stalled 100 feet from the dealership leaving the lot - no ability to steerall systems died.these cars need to be recalled, very scary in traffic with no ability to move.this is not the first complaints i have seen, please help the consumer by recalling these vehicles.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The contact owns a 2019 jeep cherokee. While driving the vehicle, it completely shut off and the brakes, power steering, and lighting failed to work. The failure occurred while driving around a moderate incline. The contact guided the vehicle and stopped at the edge of a driveway. The vehicle eventually restarted after approximately five attempts. The manufacturer was called and advised the contact to take the vehicle to the dealer for diagnostic testing. The contact also stated that all the instrument panel gauges went dark a few weeks ago. The dealer had not been contacted yet and was an hour away from the contact's residence. The contact researched the failures online and found many complaints about the same matter. The vehicle had previously been repaired per an unknown recall to reprogram the power modules, which was when the recent failures began. The failure mileage was 31,000.
Uses excessive oil about 1 quart about every 1,500 miles. We have the 2.4 l engine. We purchased a new vehicle never expecting that we would have to add oil between oil changes.
Car turned off while driving due to low oil pressure. The vehicle was only4,000 miles into the oil change. No warning the car was turning off, and i was in the middle of a very busy road when it turned off. This design is a flaw and one that will cause serious accidents.
The contact owns a 2019 jeep cherokee. While the vehicle was making turns or idling at stop signs, it lost power and stalled.in addition, the vehicle failed to accelerate and there was an abnormal knocking noise emerging from the engine. There were no warning indicators illuminated. The vehicle was taken to 1-5 chrysler jeep dodge ram (1560 nw state ave, chehalis, wa 98532,(360) 748-1717) to be diagnosed, but the failure was unable to be duplicated. The vehicle was not diagnosed or repaired. The manufacturer was contacted via certified mail, but there was no response. The failure mileage was 11,131.
My 2019 jeep cherokee with the 2.4l has repeatedly stalled while driving since purchasing 4 months ago. Upon doing research, i see there's been many recalls on similar vehicles with the same engine and year as mine, however mine is not covered. Considering my vehicle is also stalling while driving and decelerating, i am filing a complaint to broaden the recall to include more vins. On four separate occasions, my vehicle stalled while driving when slowing down but still in motion. It will not stay running for the past week when decelerating.
Jeep engine shut off while on motion on city street and driving at low speed this happened twice early on morning there was no traffic so wife just stirred to the side and restart the jeep. I call jeep and they check it and say that the engine was low on oil and that was the reson it shut off.then blamedme for not taking the jeep to change the oil at 3000 miles, but the same dealer had tall meto changed every 5000 miles. An oil comsumsion test startedand so far it shows that it consumed1 quarter ofoil on 1300 miles ,dealer recomend a second oil comsumsion test.
The contact owns a 2019 jeep cherokee. While driving, the vehicle lost power without warning. The contact shifted into neutral and the vehicle restarted. The instrument panel indicators flashed as the contact drove home. The following day, the vehicle was started, but then shut off and failed to restart. The contact called the manufacturer and had the vehicle towed to fairfield chrysler dodge jeep ram (1409 montour blvd, danville, pa 17821, (570) 275-3300). The dealer diagnosed that the abs unit needed to be replaced. After two weeks, the contact drove the vehicle and it stalled two miles later. All the instrument panel indicators illuminated again. The contact was able to restart the vehicle and barely made it home. The vehicle was towed again to the dealer where it was diagnosed that there was a loose wire. The vehicle was currently at the dealer. The contact wants to return the vehicle and stated that it was unsafe to drive. The failure mileage was 13.
While driving a vehicle with only 4200 miles on it, the jeep staled without warning.jeep restarted and was driven.when i called the local dealership, i was informed to check my oil level - that it would be low and to refill.i asked how they know this and the dealership's service center informed me that this is a "known issue" with the 2.4 liter engine and is "common".i checked my oil, sure enough, it was low - i would say two (2) quarts low (in a 5 quart system).no "check engine light", no "service issue announcement" from jeep - no warning at all for a "known issue".this is inexcusable!oil temp was never above haft way, i still have 30% on the oil change meter.i owned a 2014 jeep cherokee and never had an issue with a 2.4l engine.can't wait to see what jeep is going to do for all the jeep cherokee owners that this "know issue" is going to affect.
The vehicle is burning oil.there are no leaks anywhere on the engine components or on my garage floor.i have always checked my oil faithfully on all my vehicles as i go out of town once a month.when i got the vehicle brand new i immediately checked the fluid levels.the oil level was half way between the hash marks on the dip stick.within a month and a half i noticed a decrease in the oil level.i have had the vehicle for 5 months and the oil level is barely above where the hash marks start.this is unacceptable.i reported this when they replaced my transmission valve body due to another issue.i was told the oil is within the hash marks and it is fine.it is not fine when a new vehicle is burning this much oil.i have read reports of the vehicle stalling being low on oil.i cannot have this happen to me going out of town.i have scheduled an appointment to have this addressed again because they did not document anything when i reported it to the dealer the first time. *dt updated 12/11/18
The engine shuts off while driving. It happens every month. Dealers are crap because they don't know why！i need help.
Check engine ,service throttle messages come on lossof throttlewhen driving city speeds
My 2019 jeep cherokee latitude was just exiting the interstate and approached a light on the off ramp. Upon stopping and trying to accelerate my jeep began beeping and the "drive (d)" started blinking on the dash and gear. During this time my vehicle would roll backwards to the off ramp unless the emergency break was engaged. I was not able to press the gas, shifting into other gears did not do anything and the breaks were locked out.i was sitting in the bike lane blocking traffic and hoping to not get hit. I was able to roll downhill about 50ft and steer onto a side street. Once there i again tried to shift to different gears and nothing seemed to work. As mentioned my breaks were locked and the gas pedal was out of service. Finally, after exiting the major intersection i tried turning the car off and back on and it seemed to clear the error. My car is currently in the shop for this problem. Something needs to be done about this though. If this would have happened seconds before serious injury or deaths could have been involved.
I bought my jeep cherokee latitude plus in may 2019. 6 months later the stop/go function stalled and the car turned off during a turn at the light. I almost gotten rear ended with my daughter in the back seat. Had to put it in park to get it to turn on again, mind you i am still in the intersection. The car turned on but continually did that at least twice a week. The is unsafe to drive, i do not know how it has 4 out of 5 stars. The car has a hard time starting. I have to try several times to turn it on. Until recently, it just won't turn on any longer. Battery is fine. The starter is not doing its job. I have to get it towed to the dealer about an hour away to get it looked at and fixed. Don't know if it can get fixed. I have read that other owners of this vehicle have had the same trouble and seems as though their car is always in trouble.
Jeep only has 30000 miles. Bought brand new. Car recently started stalling when slowing down. Apparently jeep designed the engine to stall with low oil. Took car to dealership and they said this is a known issue and that the 4 cylinder jeep consumes more oil and an oil change will need to be every 3000 miles on a brand new car. There is a large amount of similar complaints from other people online and eventually leads to an engine replacement. Not only is the oil consumption outrageous for a new car but the stalling is completely unsafe as we have an 11 month old.
Takata recall. I was merging into the turning lane in busy traffic. As i was applying brakes and coming to a low speed the voltage light came on and the jeep completely stalled and lost all drivability. No other lights or anything was in the dash just the voltage. I put the car in neutral and managed to get it back started before getting hit in a busy intersection.
My car is having an issue with starting up its delaying as if its flooded.it does it with the automatic start up and the key start up.it is parked in my driveway or in parking lots at a store or work. The radiator fluid is always showing low there is no cracks or leaks something is definitely wrong. I check every time i drive it then park.
Every time i don't get an oil change right away, my car will stall in the middle of the road at random times with no warning. I have been with my two young children in the car when this has happened several times, it's extremely unsafe and i am so tired of this issue. I've spoke with the dealership and they said all jeep cherokee's are like this, as if it is normal. We are lucky we haven't gotten into a crash due to this. This is just ridiculous and i'm looking into doing a buy back for this car. Can't trust jeep now.
The contact owns a 2019 jeep cherokee. The contact stated that on several occasions while driving at 15 mph, the vehicle loss motive power and stalled. A message displayed on the instrument panel instructed the contact to restart the engine. Crowley chrysler jeep dodge ram 1461 farmington ave, bristol, ct 06010, (860)261-3000 was contacted and an appointment was scheduled to have the vehicle diagnosed which was still pending. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 30,000.
2019 jeep cherokee latitude 2.4 liter 4cyl engine shuts off while driving. It has stalled once and shut off twice. August 31, 2018 the engine shut off for the first time while driving. I reported it to the dealer. November 2018 - jeep issues a recall - jeep cherokee vehicles equipped with 2.4l engines. Improper transmission calibration may result in a stall. Chrysler will notify owners, and dealers will re-flash the transmission controller with a new calibration, free of charge. The recall began november 2, 2018. The dealer fixed this last november 2018. Yesterday the jeep stalled and today march 21, 2019 the engineshut off while driving. I drove it directly to the dealer today. I was rattled. Each time this has happen i have been fortunate driving slow and in residential or remote areas. Others have not. There are hundreds of complaints online. This is a serious safety issue.
Car shuts down while driving. Vehicle prompts to 'restart' while the engine is still running. Battery light flashes, vehicle must be turned off, put in park, and restarted. Takes several seconds for starter to reingage and start the engine.
Vehicle stalls when slowing down. Restarts after several tries. Stalls when in motion and slowing down. This has happened 3 times with the first being 5-15-20.
For the third time, the vehicle has lost power at highway speed. It starts coasting and the motor runs but depressing the gas pedal has no effect. The last time it happened, we were on a curving mountain road and almost got run over by an 18 wheeler. Third time this has happened and the dealer has not been able to fix. This has to stop, brand new car stalling at highway speeds. Each time we were at highway speeds. Multiple lights come on the dashboard, see attached photo.
While driving my vehicle i was on an off ramp going 45mph when the engine quit working.with difficulty i was able to get the vehicle to the side of road.when i attempted to start it.it took a while to start up the vehicle.i called.to.get an appointment for the jeep to be seen.the problem occured every day until it was seen at the dealership.the vehicle has 19 k and oil.is changed on or.before recommendations.the dealership.stated that the oil.was changed and was.oil level is low.the dealer stated it is common for jeep with 2.4 l engine to burn 1 qt oil ever 1000 miles.this is ridiculous.no vehiclw does that.the worst part is the oil light never.comes on.the dealer was sneaky and.called.where i get my oil.changed to see if i was getting my oil changed regularly.there is a.well.documented problem with the 24 l tigershark motor.
Stalling issue. Stalls during a hard turn or stop.dealer keeps telling me its due to trans recall. It is not it is due to low oil pressure, safety shut off. My vehicle has done this since new. Now over 40,000 miles and continues to be a death trap waiting to happen.
The contact owns a 2019 jeep cherokee. While driving various speeds, the vehicle lost acceleration and then lunged forward. There were no warning indicators illuminated. The failure occurred intermittently. The vehicle was not diagnosed or repaired. The dealer was not contacted. The manufacturer was notified. The failure mileage was 4,250.
5 out of the last 6 times when i am leaving the house, the engine shuts off when i make a left hand turn.when i restart the engine sounds like the battery is dead.it takes a few seconds, but then the engine finally restarts.i only have had this problem in the morning.
Vehicle locks up and completely dies while being driven at high speeds. Steering wheel locks up. Must come to a stop to put in park and restart car.
In the las 3 weeks the jeep 2019 cherokee latitude plus when i was driving shut off while i was 5 miles per hours this is not safe at all, i took it to the dealer and they said is anything wrong with the car, but i am scare to drive the brand new car on the freeway, right now the car is again at the dealer
Car with 60,000 miles on it is consuming large amounts of oil.no low oil warning or anything. Instead the vehicle stalls completely while driving.this is a major safety concern.i was merging onto a major highway yesterday when this happened and the car behind me had to swerve into the ditch in order to not hit me.how is this allowed to be jeeps standard practice for letting you know your oil is low.and why on earth does a new car burn through oil?
While pulling into a parking lot the vehicle engine shut down, it has done this three times in the past week. Vehicle is now at the dealership. I had to put the vehicle in park in order to restart it. *dt *dt
I purchased a 2019 jeep cherokee and in less than 3,000 miles the car broke down. It gave no indication, just completely shut off while i was driving in the middle lane of a fast-paced highway and almost killed me. The dealership told me it was low on oil and they assumed since the car was so new then maybe it hadn't been properly filled. As the vehicle approached 6,000 miles, the issue occurred again and the car was stalled in the left lane of a small road, blocking traffic. Now they tell me that there was a defect with the engine and that it is burning too hot and, therefore consuming the oil at a fast rate. I can't tell you how shell shocked i was to have my brand new jeep vehicle stall twice on me in the middle of traffic and had no idea how dangerous the motor was. I have spent a significant amount of time and energy trying to get this vehicle fixed as well as not having a mode of transportation as it stays in the shop for i don't know how long. Bottom line, i would like to hear from you directly about what my rights are as a consumer regarding this issue and the lemon that we leased. I want to know what your company does to make things right for their customers.i am a lifelong chrysler buyer, have been very loyal as a customer, but the treatment i have received so far from the dealership and throughout this entire process has been extremely disheartening.
The contact owns a 2019 jeep cherokee. While driving low speeds, the engine stalled. The contact pulled over and restarted the vehicle after numerous attempts. There were no warning indicators illuminated. The contact scheduled an appointment with metro chrysler dodge jeep ram (650 memorial dr c, chicopee, ma 01020, (413) 783-9911) for diagnostic testing. The dealer stated that they would check the oil consumption. The manufacturer was notified. The failure mileage was 2,500.
Jan (2x) & 3x the frst week in feb. Expressed concerns because i've been told on numerous different occasions that it was good to go& once i drive it i would feel so confident, because he already took it for a drive. But i needed to bring back oil change in about 300 miles and then they'll do another test to see if that is another recall issue. I purchased a brand new vehicle with 29 miles from your dealership because i do not have the time to be worried about vehicle issues especially since my both my daughters are learning to drive in this vehicle. My 15 year old pregnant daughter drives this vehicle more than i do because i'm at the office and she runs my errands and i do not feel comfortable even allowing them to be a passenger let allow drive it to and from their practices when i have to work. Well, i was reassured again just to bring it in when it needs an oil change (300 miles away) in motionrecall id#: 286936
My 2019 is about to have it's 3rd oil change, apparently it's supposed to go every 3,000 miles to get an oil change. When i called the dealership the guy that's in services didn't care of my concern regarding the cherokee turning off while driving during traffic especially in the freeways, all he kept sayingyup yup yup. He kept telling me he has a paper stating that jeep cherokees new models are built like that now. All he offered was to do an oil consumption test which i have to make an appt for and go every 1,000 miles to get it read. I mentioned that the compass has the same type engine, however, with the compass i would go 5,000 miles or more. I cannot continue to pay for a car that puts me and my family at risk for accident. My car turns off completely all the lights on the dash board turns on before turning off and states it's the battery when it's not the battery. Why hasnt this been recalled or fix my chrysler or fiat! the first time it happened was around christmas time then 3 months later. I had to get my first oil change before the 3 months of getting it.
I bought my jeep on december 12, 2018 from jt's jeep in lexington sc. At roughly 400 miles, the start/stop system light illuminated and displayed a message for service.i parked the jeep and shut it off, and restarted. Worked fine after that. At roughly 1,600 miles, it did the same thing again. Same procedure. Went away. At 7,500 miles i took it in for service and they checked and said nothing was wrong. At 8000 miles i was merging onto the interstate in columbia sc and started to accelerate and it lost all power; power steering, acceleration, braking, and displayed a message of "electrical system fault" i managed to get it off the road and restarted, drove to ga fine. I scheduled an appointment with the local chrysler dealer here in ga, they kept it an entire week and claimed nothing was wrong. But that they fixed a recall that would remedy the issue. It has not. It has done this again and again, sometimes completely locking down, other times just illuminating the auto start stop service light. I am terrified of my vehicle. I bought it brand new because i needed a safe, reliable vehicle. It has been anything but. It currently has just over 10,000 miles. I have photographic proof of the times it has went haywire.
Stalling in the engine and knocking into the engine. There is also a stall upon acceleration.
My car continues to stall intermittently. I received my car back from the service department on 31-oct-2019. Later that day, on my way home from work, my car stalled going approximately 25 miles per hour. The vehicle lost all power and came to a stop on the 405 freeway. I was in stop and go traffic, which may have saved my life since other vehicles were driving slow and at times stopped. This allowed me some time while i attempted to restart the vehicle. It re-started and i made it home.
2019 jeep cherokee latitude stalls while the vehicle is in drive. The entire vehicle shuts down, the battery light displays, and the vehicle must be stopped, put in park, and restarted. This issue was noted by a recall earlier this year by jeep, but service for the recall was ineffective and issue remains. Both experiences were while the car was in motion (driving) at approximately 35 miles per hour both on low grade inclines. The first experience was with less than 1,000 miles on the vehicle and the 2nd experience was at approximately 35,000 miles. Also, the speed control of the vehicle is inconsistent with both lurching at take off and slow acceleration. *dt *dtconsumer stated the jeep was taken into the dealership for the final leg of the oil consumption test. Upon speaking with thedealership, they stated that, in the last week, jeep acknowledged an engine oil consumption issue with this make and model. We were further told that a new engine will be ordered for the jeep but because of the mass amount needed, it is a 2-3 month wait. In the wait time, we have been instructed to check and purchase oil for the jeep every 2-3 weeks or as needed.
Engine burned one quart of oil in 458 miles. After 2 quarts down engine will stall
My 2019 jeep cherokee 2.4l engine stalls whenever the oil level gets below 60%. It usually happens when making turns or slowing down. The entire car shuts off while in drive and shows the battery light on dash. Latest time was when i was on the highway going 80 mph when the car stalls when making a turn around a bend. I have been in 3 almost accidents because of this issue. I've taken it in to a dealership and i was told it was to protect the engine if the oil levels go to low. Have to put the car into park then shut the car off completely, then start it up again. Last happened 2 months ago before an oil change and now experiencing with 61% oil life and checked the dipstick which was more than enough oil to run.
This has happened multiple times to my vehicle. It first happened at roughly 6,000 miles and is now happening again at 12,000 miles. Each time, when i was coming due for an oil change. The vehicle will stall out in the middle of the road as i come to a stop. Sometimes it will restart, but other times i have to jump it. This will happen at a complete stop as i'm trying to get going again or as a i am slowing to a stop. It will happen on any road at any time whether going straight or turning.
Check engine light came on and it started stalling and won't go speed over 20 miles jeep was brand new with about 45 miles on the odometer.dealership tried fixing something to do with stored dtc-po6odd engine oil pressure stuck.on return did the same thing.now going back to the dealer.both times jeep was on 59 south fwy.potentially a dangerous situation.
Engine will consume 4-5 quarts of oil between scheduled/pre programmed oil changes. All oil cha tea have been conducted as scheduled. Engine will shut down spontaneously due to low oil if oil is not checked at every refueling.
Jeep has a safety feature so they say that causes the car to turn off while driving if the oil in your brand new vehicle gets low.this happened many times once in the middle of an intersection.i called my dealer who told me its normal and to change my oil even though my onboard dash said i was fine no oil warning light just the car turns off while driving.very dangerous and it is not easy to restart .i was slowing down for a redlight the light turned green and my car turned off causing driver behind me to almost hit mei was panicked.this happened many times more and i contacted jeep dealer and they told me to change my oil and it wont happen again. To have a car shut off instead of an oil warning light is extremely dangerous why not use the light it came with.that is not a safety design for anyone but jeep so they dont have to replace brand new cars that burn over 3 quarts of oil every 4000 miles.they arent worried about the drivers stuck in the middle of an intersection waiting and praying their car restarts.i have video of it doing it my neighborhood and never once does the oil light come on. The car actually dies while in motion not just stopped.i have a video of it but it is 3 minutes long and it will not upload i guess due to the length of it.it has happened many time since decemeberfirst times i just thought the car was cold due to outside temperature and the bars on the dash indicating the car was cold.to say i purchased a brand new car and did not expect to have to add 3 quarts of oil every 5000 miles is an understatement to fear for my own safety driving my car is crazy.i have changed the oil and now i have to constantly monitor it so i can be safe this should never be the case and dodge knows it does this and does nothing but offer an oil consumption check every 1000 miles.horrible
Right after leases the new car , drive down to highway engine light on staring wheel not moving , stop the car side of highway, tow the car to other jeep dealer ,day after they called its working but didn't know what is problem. Talk to original dealers to ask change other new one but they dined.
After coming to a stop at an intersection with a red light i was at a complete stop and the auto engine on/off feature activated. When the light turned green i went to accelerate but as soon as i applied the accelerator the displays, dash lights, and headlights all turned off. The vehicle's engine also turned off. The electronics stayed off for several more seconds before coming back on but i could not start the vehicle for nearly a minute. While attempting to turn the vehicle back on i had put it in park, had my foot on the brake, and had held the push to start button in all three positions. The engine did not attempt to turn over at any time. After approximately 1 minute, i was finally able to start the vehicle again and continue to my home. Once i arrived, i cycled through the vehicle information screens. The battery read an output of 13.6 volts. The vehicle acted normally afterwards and no warning lights appeared after or were on before.
The vehicle stalls while driving and engine shuts down. Will start back up but stalls when taking a turn worst
In motion. Problem with vehicle, any speed, especially cruise control on. Speed set at [ex) 25 mph, traveling decline jeep downshifts from 6th. Gear to 3rd. Gear. Rpm jumps to 4200 from 1500 rpm. Engine starts racing as turbo kicks in. Transmission up shifts to higher gears. Rpm stays high, vehicle doubles its speed. Occurs any speed. Any hill. On interstate with grades. No matter what roadway or surface. Did this the first day we bought it. My wife didn't tell me it continued. I found still occurred when i took for 3000 mile service. She said she just avoided cruise control. It will do this on a grade also if cruise is off. Longer grades. At the 3000 mile service i informed dealer dutch miller and called fca jeep i registered a case #.that day in june. Dealership didn't follow through with jeep, or visa versa. Jeep couldn't reach us for phones were out for 3 weeks due to storms. Jeep suspended. I called jeep csm last week. They wanted another tech review. The june service review included taking a brand new identical jeep limited 2.0 turbo and simulate. It was worse than ours. It actually red lined rpm on grade of rt 119 at oakwood interstate 64 access dealership agreed a problem. No known repair. Computer software or engineering update required by jeep. Dealer did not report tojeep csm on first service call. Due to length of time, we needed to repeat. Took in again 07/18/2019. Service writer just typed part observation of first visit. I contacted jeep to be sure they were aware. Jeep case mgr. Contacted billy at dear who knew nothing of issue and stated he thought it did what the other jeeps did. Case mgr. Told me i could take to another dealer for a different case mgr. I emphasized this is a dangerous condition. Michael didn't want to be concerned with issue, it is dangerous, and i was reporting. Svc. Mgr.said he had spoken to michael,in the houri have video.
Car stalls while driving. Has occurred well over a dozen times. While driving, there is suddenly no power in the engine. After several visits to dealership, it was decided that this is due to low oil levels. I was told to check oil at every fill up, something i have not had to do since 1979. At every oil change (not at dealership), i am told that my vehicle burns oil. As stated in a recall previously:'an engine stall while driving can cause a vehicle crash without prior warning). The danger also lies in the replacement of oil while car is in the middle of a road. We need a new engine.
The contact owns a 2019 jeep cherokee. The contact stated that while driving at 40 mph, the vehicle stalled without warning. The contact managed to coast the vehicle to the shoulder of the roadway. The vehicle hesitated while the contact attempted to restart the vehicle. The contact stated that after several attempts the vehicle restarted and operated as designed. The vehicle wa taken to deacon jones chrysler dodge jeep ram (1109 n brightleaf blvd, smithfield, nc 27577, (919) 934-2101) to be diagnosed however, the mechanic was unable to duplicate the failure. The oil was replaced in the vehicle however, the failure recurred. The manufacturer was not notified of the failure. The failure mileage was approximately 42,161.
The contact owns a 2019 jeep cherokee. While driving various speeds the vehicle suddenly shut off. The vehicle was taken to world jeep (681 strewsbury ave, strewsbury, nj) where it was diagnosed that there was a loose battery electrical cable. The cable was replaced, but the failure continued. The vehicle was taken back to the dealer where it was diagnosed that the alternator was faulty. The alternator was replaced, but the failure continued. The manufacturer was notified of the failure. The vin was not available. The failure mileage was 85,000.
Oil change and recall completed 3,000 miles ago for oil consumption issue. Drove 3,000 miles and stalled on roadway immediately following a right hand turn. During shutdown there was steering control loss. Pulled car off road and checked dipstick. Dipstick was dry. Added 2.5 quarts oil. This car still consumes approximately .75 quarts of oil per 1,000 miles. Will restart oil consumption test with jeep dealer immediately.*dtconsumer stated he would like the case closed, issue has been resolved.
This has happened on two occasions once on the highway in traffic and yesterday 8/28/19. Both times while the car was in drive sitting in traffic the car would stop and the parking brake will engage and after following the instructions on the dash the brake will not cut off. Both times i had to put my car in park in the middle of traffic to turn it completely off and restart it. I bought this car last october 12th, this has been a known issue with chrysler per your site since october 19th of last year. It states chrysler was supposed to reach out to purchasers regarding this issue and now almost a year later i have heard nothing. It's completely unacceptable and i risk my life everyday i step foot in this car.
The a/c does not work at all , the car is only 2 years old .
While driving slowing and coming to a stop the vehicle's battery light will start flashing and then the car will stall and shut off. I put the vehicle in park and turn it off for 15 seconds then turn the key to start it again and the car will crank over very slowly and sputter for about 4 second before starting again. This has happened 3 times in 2 week. The first occurrence was monday jan 6 2020, 2nd was jan 10th 2020 and third was jan 13th 2020. I took the car to the dealership friday jan 10th and they told me they could not recreate the issue and gave me the vehicle back. I was told if it happens again then to call back.
The contact owns a 2019 jeep cherokee. The contact stated that while driving at various speeds, the vehicle stalled. Occasionally, the vehicle was restarted and resumed normal function. The contact stated that the at one point the traction control warning light illuminated. The failure recurred approximately 4-5 times. The contact took the vehicle to turnersville jeep chrysler dodge ram (3100 nj-42, turnersville, nj 08081, (856)316-7958) however, the vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 52,000.
The contact owns a 2019 jeep cherokee latitude. The contact stated that while driving at various speeds, the vehicle stalled without warning. The contact turned the vehicle off and back on and the vehicle operated as intended. The vehicle was taken to tuttle-click automotive group38 auto center dr, irvine, ca 92618 (949) 835-4812 where it was diagnosed however, the technician was unable to duplicate the failure. An oil change was recommended. The vehicle was not repaired. The contact stated that the failure was intermittent. The vehicle was then taken to another dealer, dch chrysler dodge jeep ram fiat of temecula 26845 ynez rd, temecula, ca 92591 (951) 225-4541, to be diagnosed which was still pending. The contact mentioned nhtsa campaign number: 18v344000 (engine and engine cooling), nhtsa campaign number: 18v524000 (electrical system) as a possible solution to the failure. The manufacturer was made aware of the failure but no further assistance was provided. The failure mileage was approximately 20,000.
Good evening! i purchased this 2019 jeep cherokee latitude plus with only 10 miles on it. The first 1000 miles we had issues with the start/stop feature. The car completely shut off while in drive. I took it in and the dealership said there were 40 fault codes. They cleared them and moved on. It happened again but this time, the check engine light came on. They cleared that code again. The third time i took it it was when the car shut off again but this time the battery light came on and multiple lights were flashing. I took it in and they said there was a loose battery and wire. They fixed it and now we are having problems with the radio. The screen keeps flickering and make beep noises. It has even frozen up on us. We have documented all of this with videos and i would be happy to share that with you. After the 7th time bringing in the vehicle. The dealership is still unable to fix it. I tried to higher a lawyer to see if this is lemon but without the dealership diagnosing the problem, there is nothing we can do. I just want my brand new car fixed. I've read hundreds of other review with the same issues please investigate!! thank you!
I had just had my vehicle 6 weeks driving from a stop to another stop.car started chuggingthought i hadn't given enough gas then i thought it powered down at the stop .lights went out on both clusters went to accelerate chugged couldn't get across streetcheck engine light came on i coasted to the side and it wouldn't start waited 15 min inched home about 3 miles called dealer sent a tow to pick car up had it for a weekhas same problem. They said to bring it back 500 miles when it happened has 3500 now afraid to drive. I need a vehicle can't leave for extended time and nothing is done
Purchased 2019 jeep cherokee latitude 4x4 2.4l engine on may 12th. Only have 1,700 miles and it has stalled on me on three occasions not due to the ess.june 2018:-1st: while entering the freeway during rush hour it stalled, causing me to coast to a stop on the side, put it in park, and restart it. Almost caused an accident.two weeks later:-2nd: coasting to a stop sign, stalled, coasted to stop, put in park, restarted.august 2018:today: coasted to stop sign, stalled, restarted.it has been to the dealer twice already since i purchased in may, they cannot figure it out and i'm not alone, please see this article: https://www.cargurus.com/cars/discussion-t77882_ds917392this is a huge safety concern as i'm nervous it will happen while on freeway, all three times the battery light came on as well as the charging icon. Dealer has no idea what is causing this and i'm paying $457 for a brand new vehicle that is unsafe.
The problem started last week,while making a right hand turn my jeep suddenly lost all electrical power including the power steering. After i put my car in park and waited a few minutes it started back up without further incidents. The first incident happened on a snow day on my morning commute to work, had i taken a busier route it would have caused an accident. The same thing repeated the following day minus the snowy conditions. I schedule my car for service where i bought it as soon as i was able to take it.when i arrived to the dealer i spoke to a service adviser and explained what had transpired. He quickly recognized the problem, and asked a very specific question. He asked if the car died out while making a right hand turn which was the case both incidents. He went on to say that it happened to that model and engine if they oil gets low. I was astounded as i was not due for an oil change for around 1,000 miles. Clearly jeep is aware of the issue which seems to be obvious design flaw. I understand how recalls work and i am left to assume that they have decided against it as an oil change can be a temporary fix and a engine replacement would be costly and time consuming.
2019 jeep stallswhen driving when oil is approx 2 quarts low, there are no warning lights or any indication that oil is low. Dealership says this is common on this type of engine as it burns oil quickly.
March 2019 i was making a right hand turn going about 4-6 mph onto a busy highway, when all of sudden my vehicle stalled in the middle of the lane i was turning onto. All the dash lights turned on.i placed the vehicle quickly in park , restarted the vehicle , placed it in gear and hurried to get out of the lane of travel.i then noticed a warning light ,it's the auto stop start symbol with a circle around the a with an exclamation point near to the mileage area. Thankfully i took a picture of this error.i took my vehicle to napleton and the service advisor stated that the vehicle could have a battery issue or the oil in the vehicle was low. The best thing about the error sign is, that it clears after you shut your vehicle off and restart it. Even after showing the picture of the error the service department can not duplicate the issue.stated the vehicles system is not showing any error codes when they plug in their code box. It's been already 4 different occasions my vehicle stalls while turning or stoppedat a light trying to move forward.i guess chrysler will not recognize the issue they are having with these vehicle until someone loses their life and they get sued for damages. I shouldn't have to deal with a stalling problems a new vehicle with less than 5000 miles.
Vehicle is shutting off while driving, causing loss of steering and everything else in the vehicle. This has happened twice. Once at 30mph, and at 50 mph. Luckily i did not wreck or hit someone. This vehicle isn't safe to drive. Someone is going to be killed if this is not fixed. This seems to be related to a recent recall by fca affecting other 2019 jeep cherokee models. That states: the power train control module may fail and the customer will experience a no start, a start and immediate stall condition, or engine stall while driving.
My car will shut off going down the road. I will have to put in park to start again. Has happened twice at busy intersections. Also while restarting it would not shift into gear and began rolling backwards.
I leased a 2019 jeep cherokee on may 23,2018.on four occasions since that time, the car's battery light comes on and the car stalls out.the incidents have happenedwhile in motion when slowing down (less than 10 miles per hour)the car was in a jeep dealership for several days this month, but they were unable to determine the cause of the problem.the problem happened again today, september 16th.a review ofinternet sites reveals other customers are experiencing the same problem with no resolution from jeep.i consider this problem to be a safety issue, and certainly one that should not be happening with a new car.
While driving my jeep will stall at a stop sign or turning. So stalls while stopped or moving. Put it in park, then eventually starts. Scary because as it is trying to start my flashers do not work. Have had everything checked and battery, alternator and engine show no codes or that they are ok.
When coming to a stop in the vehicle, the 2019 jeep cherokee (bought used at 52,000mi) at 59,000mi now powers off randomly. Apparently this is due to a software issue that was recalled, but i do not see my vin available for service. This is unacceptable as i am afraid of a newish car turning off while on the road.
Car shut off while driving on the freeway. Thankfully coasted to the side of the freeway with minimal use of the steering wheel. I put it in park and got it to start again. Then it occurred again a few minutes later after i had exited the freeway on a side street. Again put the car in park and then got it to restart again. Very dangerous. All of this with a baby in the backseat.*dtthe consumer stated the vehicle was service on 2/15/21 and the only defect found was a loose battery terminal.
Engine turned off rounding a corner with no warning. Was able to restart vehicle and get back home slowly. The oil was barely on the dipstick at the bottom when i checked it. I had to add 3 quarts of oil to get it back to the normal level. This occurred approximately 2600 miles after an oil change. On average, this vehicle requires the addition of approximately 1 quart of oil every 900 miles. Extremely high oil consumption. No signs of a leak anywhere in my garage or on the vehicle. Have not had any other problems with the vehicle other than having to add a quart of oil every 2nd-3rd fill up at gas station.
The contact owns a 2019 jeep cherokee. The contact stated while driving at low speeds, the vehicle shut off without warning. The contact noticed the oil level was low.the contact called landers chrysler dodge jeep ram (315 goodman rd e, southaven, ms 38671 (662) 349-3006) and was informed there were no recalls associated with vin. The vehicle was not diagnosed nor repaired. The manufacturer was not contacted. The failure mileage was 36,000. Invalid vin.
Transmission jerks from 1st to 3rd gear, gives you wipe lash,
The contact owns a 2019 jeep cherokee. While stationary, the vehicle stalled without warning and completely lost power. On another occasion, while driving 40 mph, the vehicle stalled and the check engine indicator illuminated. The vehicle was taken to gwinnett chrysler dodge jeep ram (5054 us-78, stone mountain, ga 30087) where it was diagnosed that there was no oil in the engine. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 3,710.
On multiple occasions my 2019 jeep cherokee has stalled out, with out warning, while i was driving, once on the freeway at 70 miles an hour in heavy traffic. After several trips to the dealer i was informed that this engine, the 2.4l has a systemic problem, in that burns about a quart of oil every 1000 miles and when the oil gets too low the engine just shuts off. No warning lights, just shuts everything off. At 70 miles per hour in traffic, having the engine stop and suddenly losing power steering and trying to move though traffic to the shoulder while rapidly decelerating is very dangerous. The dealer and fca are offering no solutions for this issue. From a public safety perspective this vehicle should be recalled, not to mention the environments costs and consumer protection aspects.
I suspect that someone is taking over my car using the obd2 port.i was at an appointment on monday and around 7:00 pm i heard my car locked and i had my car already locked.when i returned to the car, the car radio screen was jumbled up and the car began to shake after u turned on the car.i had to turn the car off again in order to remove the scrambled icons on the screen.this has happened before since working at catalent in harmans md.i had a couple of phone calls that occurred prior to the incident happening which was about 10 minutes prior to my car locking or the indication of it locking when the horn went off twice.my car was parked right in front of the building located in rosedale maryland, 8767 philadelphia rd suite c, zip code 21237.the car has been feeling weird ever since while driving.when working at catalent, i have 3 police reports of people who had gotten into my car on multiple accounts even breaking items in my car.this has never happened until i started working with this job.i am no longer working there now due to hostile working conditions and was fired due to having negative time.in which those times required me to have my vehicle repaired and doctor's appointments that i utilized pto time and was approved by the supervisor.i have a lawyer speaking with catalent lawyer as well as eeoc cases and a worker's compensation case due to a worker allowing a metal 10 foot ladder fall on my back and i was told to complete a near miss report.i was out for a month and upon my return, i of course had a vehicle issue and told my supervisor when i would return.i told him that a i would rerun on wednesday and was fired on a tuesday.this happened on july 27.and still, i suspect that they are still finding ways to sabotage my vehicle.
Veh. Stalls while driving , went back to dealer 2times they say it's fine. This is on safe as it happens on highway with no warning, they tell me that the dash light is not on now so we can't fix it
The contact owns a 2019 jeep cherokee. The contact stated that there was an abnormal burning chemical odor coming from the engine and into the cabin of the vehicle through the air condition vents. The contact stated that the odor smelled like burning plastic. The contact became nauseous from the odor. The vehicle was taken to marino chrysler/jeep/dodge (5133 w irving park rd, chicago, il 60641), however, the mechanic was unable to replicate the failure. The contact also stated that there was a metal on metal sound when the brake pedal was depressed. The manufacturer was not notified of the failures. The vehicle was not repaired. The approximate failure mileage was 2,000.
The vehicle decides to reverse in park and in drive while operating the vehicle on the road. The shifting is hard calibration and chugs. The engine has stalled in the middle of driving and completely turned itself indefinitely off. While driving into the parking space the vehicle has numerously and spontaneously decided to reverse in park. The same has happened in drive. The auto engine shut off doesn't work properly as the computer gets confused as to which gear it is in when it starts up. The radio likes to turn itself once in a while so i'd say thats mechanical although the least of my worries. I recently experienced parking in my front yard .. The "d" starts blinking in drive and the vehicle starts indefinite reversing...... This suv also has bad fuel efficiency getting 12 mile per gallon on freeway and road. Not safe.
I was at a stop waiting to make a left hand turn, when i saw an opening to turn i accelerated, turned the wheel and had just barely cleared the oncoming traffic when my car stopped accelerating and my engine cut entirely. I coasted through the rest of the turn with no power just barely avoiding being hit. I looked at the dash and saw my battery light flashing and my info center displaying the message you see when you first enter your car "to start engine put foot on brake and press start button" (or some variation of this phrase, i can't quote it verbatim). It had stalled. I turned the car back on, called the dealership and they immediately sent someone to pick it up. I have owned my brand new car for 11 days and have only 700 miles on it. The dealership cannot find anything wrong with my car, cannot recreate the situation and there is no apparent recall on my car's year. There is, however; a recall on the model. Fca'sadvanced communication for recall u87 on 8/16/18 does list my model year and the original documentation for nhtsa's 18v-524 does as well. The actual recall does not. I'm concerned as this recall documents an issue with the powertrain control module (pcm) that "may have been manufactured with a suspect voltage regulator chip on the electronic circuit board. If the pcm fails, the customer may experience a no-start, a start-and-immediate stall condition, or an engine stall while driving". That is an exact quote from the fca communication on 8/16/18 which lists my model & year. The dealer is unable to address this though as the recall does not. Its clear to me this is the issue but this small exclusion of my model year leaves my dealership with their hands tied and me with a potentially unsafe car.
Vehicle stalls no re-starttraveling 80 mph on interstate. Complete stall dead stick ,no dash lights ,no power.!!! coast to stopno re-start.dead
Jeep stalls when oil is low, battery light comes on, i have to pull over, restart my car, and it rattles.stalls when i turn, and battery light comes on.
When my vehicle is in motion, driving through city streets, and i try to apply the break it accelerates instead. The rpm's will reach 4000 or 5000 and hold there. I was told by chrystler to apply the gas quickly then break when this happens to stop my vehicle. This is unsafe and i do not feel comfortable in my own car. I also have an issue with the engine making a knocking sound at times, and the radio fades in and out, with that feature turned off, as well as shutting completely down and resetting itself. Prior to the recall in nov of 2018 this same vehicle from one week of purchase would stall while i was driving through city streets. All of these things happen at a speed of 35 or less. The car went from stalling to after recall update it is now accelerating when trying to stop. The dealer has not been able to replicate and chrystler either so they are saying there is nothing wrong with the vehicle. I do not feel safe in my own car. I am worried there will be a time i will not be able to stop the car before causing an accident.
While make a right turn from a city street into my residential area the vehicle turned off in mid turn.
My 2019 jeep cherokee shutdown while driving, on a city street,causing me great panic, which could have been a serious accident, i wasn't able to get off the road. Took 3 trys to get it started agin.i called dealer, took it right over, mechanic said oil wasn't toughing dip stick. No warning lights of any kind came on, to let me know there was a problem, this is a major safety issue!, and needs to be fixed!
On tuesday, september 8, 2020 at approximately 1130 hours, my recently purchased 2019 jeep cherokee latitude plus 4x4 with 30,000 miles locked up at a speed approximately 30 plus mph, while entering an interstate on ramp. A tractor trailer traveling at approximately 50 miles an hour narrowly avoided me in a near head on / t-bone accident. My vehicles engine revved prior to my transmission making tremendous noise and suddenly my vehicle felt as if i had just hit a solid concrete wall. My vehicle lost all steering and i had zero control over where the vehicle was traveling. My dash lit up with every light and my parking brake was also engaged.if this had happened a second later, i wouldn't be alive!if this had happened on the interstate at 70 mph i can't imagine what damage this vehicle would have cause physically to me or any passenger. Let alone who this vehicle would have hurt.all these engines and transmissions should be recalled, they will kill someone.the transmission will damage the engine and vice versa, so recalling one after it damaged the other, is like putting a band aid on a turd!northbound interstate 77 on ramp at the pocatalico entrance (i have owned this vehicle approximately 3 weeks and this is my first vehicle purchase).again, i would ask the nhtsa to recall all the engines and transmissions for this vehicle, these are lemon's which will kill, if they haven't already. I have seen the jeep lawsuit for the 2014, 2015's. Please stop them from selling these powertrains for the 2019's! or at least make jeep recall them. This is fraud. If it's not, i don't know what is.so i'm stuck with a vehicle that can kill me, you guys are the only ones that can stop this.thanks 🙏
Less than 30 days of purchasing the car it completely shut down while i was driving in traffic. Battery light came on, car rolled to a stop and would not crank back up for a few minutes. This happened while driving at a speed of 55 - 60 mph. I called the dealership and they had me bring the car back in. Apparently this is a safety feature that happens when the oil is too low!!! they did not top off the oil when i purchased the car. However, this is not a safe thing for a vehicle to do. I could have been killed in atlanta traffic on these interstates. This is beyond dangerous and this " feature "was not disclosed at the time of purchase!
The vehicle will stall for no apparent reason. The most recent occurrence happened in the turn lane at a busy intersection, on a hill, in the rain. The car only restarted after several attempts. The vehicle will also lose steering for no reason while driving. The battery light will come on with the issues described above. Also, the car will chime while driving, with no trouble indication on the dashboard.
Vehicle stalls while in motion-hundreds of complaints about the same problem on internet. Jeep literally just shuts off- all 2019 jeep latitudes. Battery light goes on very dangerous in traffic.
My car make a humming noise like it's trying to catch up while driving it stalls and sometimes while driving the car engine goes dead i have to keep pushing start button about 3 times to restart i took a picture of light that comes on and also another car backed into my car when car went dead it's very dangerous been to dealership several times they said everything was ok they even told me to take pictures of lights when it happens like i'm lying and i did even thought all pictures are time stamp.i can't afford uber and car note i need help.this happens on freeway highway side street anytime no warning.
When slowing down and starting back up to speed the engine and transmission are not in sync causing a hesitation to occur not all the time but sometimes when your coming on to the interstate and you go to accelerate this hesitation occurs witch good be dangerous.
My 2019 jeep cherokee's engine has stalled 3 times prior to reaching 3000 miles.in each case, i was traveling at a low speed going up a slight incline.there was no warning, and only the orange battery indicator light showed on the display.the first time the cherokee's engine died, it started once the car was placed in park and the ignition button was pushed.the second time the cherokee's engine restarted once the car was placed in park and the ignition button was pushed.it ran a few seconds, the engine died again, and when placed in park and the ignition button was pushed, the engine hesitated and sounded like it did not want to start.the engine finally restarted. When i returned the car to the dealership, the service staff said that no service code was generated and that they were unable to recreate the problem.the staff also seemed unaware of any manufacturer's defect with the 2019 jeep cherokee's engine.i find this disturbing since i have read several posts online from owners of 2019 jeep cherokees stating exactly the same problem.is jeep really this unconcerned about the safety of its customers? jeep needs to do something immediately before a fatal accident is caused from this defect in their product. *as
Engine is shutting off for no reason.dealer says it is low oil sensor shutting it down.first time the dealer just filled it with oil.the second time i brought it in they pretended not to remember the first time it happened and claimed to have no paperwork on it as they claimed they just topped it off with oil.i signed in on their computer so they must have the records of me being there, they gave me no paperwork the second time just told me to drive 1000 miles and they would recheck the oil.
While driving vehicle showed on screen that shifting was not allowed causing the car to stall. Having to stop in the middle of the road to shift it to parking and put it back on drive. Also battery light came up while driving casusing the engine to stall and not being able to proceed in drive slowing the car down. Had to turn off the vehicle again on the middle of the road to be able to restart the vehicle.
My 2019 jeep cherokee trailhawk has been in the shop for the second time since dec 14 for electrical problems.attached is my 10/27/19 letter to chrysler describing the problem.basically car cuts off without warning while driving (even on freeway) and have to drift to a stop and attempt to restart car several times before it starts up.
Driving up a hill to a stop sign and once i reached the top of the hill at the stop sign the vehicle shut down. The battery light came on the dashboard. No other lights. Was able to put in park and restart the vehicle. Vehicle ran rough right after this happened. I was only a couple blocks from my home so pulled into my garage and shut the vehicle off. Let it sit a couple minutes. Restarted it and drove it a few blocks. Everything seemed ok. Called dealer and reported the issue.setup a time to have it looked at when they were going to replace the transmission valve body due to shifting issues they diagnosed on a prior appointment.when i received the vehicle back after they looked at it and replaced the transmission valve body, they indicated they could not find anything wrong.this is very dangerous and upsetting because i see there was recall for this exact same issue of stalling out.however, my vehicle is not part of the recall because it does not fall within the production start and ending date timeframe?seems to me jeep is just trying to save money and getting away with not repair additional vehicles that are unsafe.this is just wrong.
The contact owns a 2019 jeep cherokee. While driving at various low speeds, the engine seized intermittently. The vehicle was taken to lenoir city chrysler dodge jeep ram (1206 e broadway st, lenoir city, tn 37772, 865-321-8418) to be diagnosed, but the failure could not be duplicated. The manufacturer was notified and stated if the dealer could not find a failure, then they could not assist. The failure mileage was approximately 3,000. *dtconsumer stated oil level was verified full by service tech and consumer, jeep has 3200 miles now is still full of the factory oil and has never any added or been changed. Updated 10/10/18
Brand new jeep rail hawk 34 miles at time of purchase410 miles knock sensor and check engine1812 miles etc and map sensor2325 miles etc the last two times lost all throttle and no power going up vail pass in co. Almost rear ended by a semi and had to pull over on the shoulder, limp mode.
A couple times now my jeep has shut down all electrical spell propulsion everything in the middle of traffic while driving while slowing down and it's very dangerous especially this morning when i was in an intersection with a semi bearing barreling down on me and i had no steering no brakes no propulsion nothing then the d for drive on the dash started blinking all servicing is up to date and now there is a warning light
The vehicle decides to reverse in park and in drive while operating the vehicle on the road. The shifting is hard calibration and chugs. The engine has stalled in the middle of driving and completely turned itself indefinitely off. While driving into the parking space the vehicle has numerously and spontaneously decided to reverse in park. The same has happened in drive. The auto engine shut off doesn't work properly as the computer gets confused as to which gear it is in when it starts up. The radio likes to turn itself once in a while so i'd say thats mechanical although the least of my worries. I recently experienced parking in my front yard .. The "d" starts blinking in drive and the vehicle starts indefinite reversing...... This suv also has bad fuel efficiency getting 12 mile per gallon on freeway and road. Not safe.
The vehicle's electrical system does not work properly. The uconnect screen fades in and out to total blackness. You cannot read anything. There is no way to change any of the settings. I had to turn the car off, start it again to get the screen to come on. It is dangerous when you are driving and have to guess what is happening on the screen. The radio does not work right. I start the car and it either comes on full blast volume, and then fades out to no sound, or it just has no sound at all. I followed the owner's manual to reset the uconnect system using the uconnect menu reset button. That did absolutely nothing! i cannot trust the car or the screen in the uconnect system. The second issue and it is a big one! the car stalls when you step on the accelerator! i tried to pass a car, and stepped down to accelerate and the jeep stalled! i almost wrecked! when you step down on the accelerator the engine feels like it is going to stall. I am not a mechanic, so i do not know if all of this is electrical, or engine related. This is an on going problem.
2019 jeep cherokee lattitude- engine shuts off while driving. I bought my car brand new i reached 4000 miles and i was driving to work my car died and the battery light came on, car went into failure mode so was hard to steer and my flashers would not go on, i sat for a few minutes and tried to restart and the car hesitated and turned over. Two weeks later same thing in the same exact spot. I brought my car to suresky the dealer i bought it from and they said its because it needed an oil change. Once they completed my oil change they told me my oil was barely on the dipstick. This is a brand new car with 6000 miles with synthetic oil i shouldnt have oil loss. I have read online there are 188 other people that have reported this same issue. I am afraid to let my kids drive this due to driver inexperience. Jeep is aware of the issue and will not recall the vehicles, because of the loss they will take, what is it going ot take someone dying because that is what is going to happen, and then chrysler is going to be sued for not taking the safety of the consumers to heart
"takatarecall" my 2019 jeep cherokee (latitude plus, fwd) always having issues. Vehicle engine shuts off when driving. This vehicle is not safe to drive, having to drive across amtrak tracks to get to work is just not safe, when this happens the battery light turns on, not to mention the rotaries sound of a crunch when driving. How many oil changes do this car really need in 2 months, driving 5 miles times 5 day to and from work? i always have at least 2,000 miles left before oil change is needed.
Vehicle stalls without warning while driving at speed.this was extremely dangerous when it occurred on the highway.it has happened numerous times and was towed to the dealer for repair.warning lights for check engine, service electronic throttle control, service start/stop system, service electronic stability control, and 4wd system temporarily unavailable light up.
When slowing to a stop, my car's engine shut off and the car displayed the battery warning light. I was able to restart the car without issue after a few seconds.
There were several incidents of the following happen: car starts fine, i drive for a few minutes and the car just shuts off and just stops all of a sudden. So i wait and try turning it back on. Thank goodness it wasn't on a highway. Sometime it re-starts the 1st time but sometimes it takes a few tries. First time this started happening (nov. 2019), the dealer said it needed oil change but it was only at around 40% oil life. They told me it was "bone dry." it was fine after oil change.now (feb 2020) dashboard still has the oil life as 48% and it's only been 4000 miles or so since last oil change. Dealer will probably tell me again that it needs an oil change but it's very strange a new car (2019 jeep cherokee model) will burn through its oil in just 4000 miles. It's very concerning the car just shuts off/turns off all of a sudden without any warning. And if it does burn through its synthetic engine oil in just 4000 miles it seems there is something really wrong. Also, i don't know if this correlates with the problem but when i make a turn i hear a "bing" sound which makes me look at the dashboard to see if a light came on but there is nothing there. This happened when the problem started happening and i'm hearing it again this time around. I had this problem happen to me 6-7 times (sometimes 2 times in 1 day) in the last 4 days. This has me scared to drive my car around. I was researching online and i saw others are having similar problem so i though i would report this too. Https://www.cargurus.com/cars/discussion-t77885_ds986042
I was in motion approaching a right turn and the vehicle died on me without any warning, in the middle of traffic. After putting the car in park, it took 5 tries to get the engine to turn over. That was a horrifying experience and the dealer claims to know nothing. *dt\consumer stated vehicle stalled all of the dash lights came on.updated 10/2/18
Car will abruptly stop with no warning then battery light will turn on. Cannot always get car to crank back over quickly.
Slowed down before an intersection and when i accelerated, the engine quit and i lost power steering in the middle of the intersection. Have had the car for only one month, 1200 miles on it. This is a dangerous situation.
The car stalls while driving for no apparent reason. The engine turns off and there is no power on the dashboard. This will happen regardless of oil levels, even though the car has always had the proper oil level. It takes about 5 minutes to turn on again when you are in the middle of the street/freeway with traffic behind. The dealership was unable to find a problem, but it keeps happening on a daily basis.
My car has turned off on me several times since i bought it. It slowly starts and shuts off when i make a turn. It has shut off on me up to 4 times in less than a mile, while i have my child in the car. Also in a busy intersection. I have taken it back to dealer several times and they say it is due to low oil and they add it and send me on my way. This issue continues and is a huge inconvenience.04/10 was the last time it happened, i took it in and they changed my oil again.
Vehicle battery died while driving. Has happened 3 times. Happens at low speeds. Power steering is turned off and you must turn car off and turn back on. Very danergous because you can't turn your steering wheel when it is dying so easily could be hit.
2019 jeep cherokee with about 2000 miles on it suddenly stalled while driving at approximately 10 mph twice now.after putting it in park and a few tries at restarting the car ran ok. This occurred on 10/17/18 and 10/19/18 within a half mile from home after starting it for the first time in the morning. Weather condition was approximately 70 and sunny after overnight temps of only low 60's.looking online at complaints, this appears to be an issue many people are experiencing with no real remedy from dealerships. I too have no choice but to take it to a dealership and hope they find a issue that can be fixed.
I got thevehicle at 5 miles. The dealer told me the oil change is ever 5k miles. I decided to make a small trip to canada, so before heading there i check the fluids. ( just in case) and notice the dipstick on the oil is 75% and i check the oil life dashboard and it states is at 85% oil life. I assume it will be fine and make the trip around 1500 miles round trip total. I didnt check the fluids coming back to the city till like 2 months after since i use the car only for commuting and grocery shopping. I was nearing 5k miles and the i check the engine again (been off for actually couple of days) and the oil level on the dipstick is rock bottom.so i add 1 quart of the manufacturer's stated oil and continue driving it till it hits 5k. I take it to the dealer they do a quick oil change and theyr supposed usual inspection and say everything is fine. Oil change is finished and they put a new sticker at 10005k miles exactly 5k miles manufacturer recommends oil change. I continue driving it and slowly rack up 2k miles and check the oil level which has gone considerably from full to half dipstick. Keep in mind it was a cold oil inspection and the vehicle has been off for more than 5 hours. I drive it again 1k miles more and the darn oil level drops to 25% of dipstick. Even made a facebook post in a jeep page and the mechanic admitted that these 2.4l are oil burners and that no new vehicle should be consuming oil like that. I take it to dealer asap and they tell me every oil change is 3k miles not the 5k miles and write on my visit paper i took the vehicle late for oil change. I'm writing this at almost 8500 miles and just took a picture and video of inspection.the dipstick has gone down at least 10% down .. Also had a vehicle shut down before oil change that's why i added the quart of oil before the 5k miles.
After leaving my vehicle at the dealership over night and being told i just need to make sure i come back in 300 miles to run another test so they can check the levels of the oil , i expressed my concerns with the service advisor about fearing for the safety of myself, my aging mother, children, unborn grandchild, and her father ; service advisor assured me once i drove vehicle my fears will all be at ease because it was already test driven and was "good to go safely" i recluctantly agreed and whengot in my car it did not start and on the 3rd time it struggled to get on and sounded louder than i have ever heard it -i went back into the service dept and refused to take it like that
Cars stalls out without warning when slowing. The last time it was when i was making a turn, all other times were when i was slowing approaching a stop sign. When restarting it takes a few seconds to turn over it doesn't start right up.
After an intersection stop and starting to accelerate during a right turn and car in motion, the car engine stalled. The dashboard showed 0 rpm and just the battery indicator on. Park over the road shoulders, i could start the engine again after 2 attempts.this has happened 3 times as of now, 2 times last week (may 10 and may 11 2019). Went to the jeep dealer in pineville, charlotte, nc. They suppose executed the work order for the safety recall u86 (nhtsa recall number 18v-523) on may 11. But today (may 13 2019) the car did exactly the same in the same intersection like the first time.car has only 4,250 miles.consumer stated i went to the dealership as i saw "oil pressure" error message on the dashboard and noticed abnormal low engine oil level, having just 4,000 miles.during the recall service, they suppose checked all levels including the most important one: engine oil. So, after a oil change and oil level replenishment, the jeep cherokee is working well since then. Consumer took the vehicle to another dealer to get oil change.
The engine light came on and it was said that it was the evaporator canister and that it had to be replaced.
The contact owns a 2019 jeep cherokee. The contact stated that while driving 50 mph, the vehicle stalled and jerked intermittently without warning. The contact coasted to the shoulder of the roadway, turned off and restarted the vehicle. The vehicle resumed normal operation. The vehicle was taken to frank fletcher dodge chrysler jeep (3314 stadium blvd, jonesboro, ar 72404) where it was diagnosed and it was determined that the engine needed to be replaced. The contact also mentioned that the oil needed to be changed every 3,000 miles. The vehicle was not repaired. The failure recurred multiple times. The contact referenced nhtsa campaign number: 18v344000 (engine and engine cooling) as a possible solution the failure. The manufacturer was made aware of the failure and informed the contact to take the vehicle back to the dealer. The failure mileage was approximately 33,000.
The contact owns a 2019 jeep cherokee. The contact stated that while driving at an unknown speed, the vehicle stalled without warning. The vehicle was not able to restart. The vehicle was towed cortland chrysler (3878 west rd, cortland, ny 13045) where the vehicle was diagnosed. The contact was informed of oil consumption in the engine and that oil needed to be added to the engine. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 48,000. The vin was not provided.
Backed into driveway, vehicle started smoking then i saw flames resulting in my whole front emd going up in flames. No work done no problems ornindication of this prior to this happening. Fire dept had to come and put out fire
2019 jeep cherokee with 2.4l multiair engine is consuming oil at approximately 1 quart / 1,000.without any indication the vehicle will stop while driving when the oil level is low.this last occurred while braking to make a left turn on a divided highway.no warning or indication that the level is low is forcing us to check the oil level constantly to make sure the level is not low enough to cause this condition.the vehicle has had this occur multiple times in the first 33k miles and seems to have been consuming more oil lately.
Fast forward to nov or dec of 2020- my vehicle did the same thing, completely shut down while i was driving on the expressway. On i35 going about 65-70 mph. Again, i called the dealership was told it sounded like a maintenance problem.. A few weeks later, my teenage daughter was driving to pick up her sister at practice she called me terrified because the vehicle shut down mid drive and while she was at traffic light i showed the service tech the video of the vehicle doing this& he told me that i no longer had warranty-it was going to cost me $150 just for the diagnostics. I left my vehicle there for 3 days, in those 3 days i got salesman calls asking to trade it in and no calls from service notifying what was being done to my car. Then get a call from service saying it was going to cost $400 to fix and i no was paying for another financial mess with another veh; rec'd call from ser. Empl. Nothing wrong with veh- mistaken my car's p/k with auto just need to put my auto backthis is extermly unsafe because i have been teaching my daughters how to drive they wouldnt know how to respond
The jeep started stalling when in motion/ driving about a month ago, it usually happened when braking to stop and the jeep will not turn back on.it takes about three times to turn over and start back up.yesterday while driving on a busier road the jeep started throwing errors staying systems were not working, the check engine light came on and then when i tried to drive it through the stop light the vehicle would not shift or accelerate.i got it pulled over in a gas station parking lot and turned the vehicle off.the vehicle would not turn over the first couple of times and then it finally did.not when i try to remote start the vehicle it will not stay running.every time i have had this happen i have been driving on a city street and i am lucky i have not been in an accident as nothing works not even my hazard lights.i feel this vehicle is not safe to drive anymore. When the electric issue happened yesterday there was a red flashing lightening bolt on the dash and the traction control light was also flashingwhen it was telling me certain systems were not woking.i tried to get a picture but it did not take.i am current in canada at college and with the borders being closed i can not just drive to ny to get it looked at.i tried to call a jeep dealer here but now one will return my calls
My jeep isn't even a year old, and my jeep has failed five oil assumption tests. I go back to the dealer every 1,000 miles and it burns two and a half quartz of oil within 1,000 miles! it doesn't leak, it burns.
Unknown of what the issue is but since i bought my 2019 jeep cherokee latitude recently i've took it in for service multiple times paid out of pocket because when i slow down it shudders bad and stalls at time this is dangerous i was on the highway and it stalled dead right in the lane and a semi truck almost crashed into me. I took it to the dealership they first said my oil was 1 quart low which i didn't believe then they did a pcm update on another visit and problem is still there this almost gave me a heart attack i could have got killed! either reimburse me for the problems or investigate what this could be.
The vehicle shuts off when approaching 3500 miles.this happens when the vehicle is in motion regardless of speed rendering the vehicle extremely difficult to maneuver.the jeep was taken to dealer and the mechanic advised that this is a known issue with some of the new jeep cherokees containing certain fiat motors.the vehicles now have a fiat motor that apparently burns the engines oil every 3500 miles & the shut off is a built in 'safety mechanism' to prevent the motor from burning out due to the lack of oil.this information was not disclosed when the vehicle was purchased.
Allstate claim ,the owner [xxx] reports that ,sunday or monday last drove 2-24-192-26-19 tuesday morning the home lost power,the vehicle was parked in front of the insured home.tuesday night 8:30pmsaw a glow, under the vehicle, went out and car was on fire, fire dept 15-20 minutes to get there due to snow ,fire dept there 2-3 hrs, sometime after 12pm a tree fell onto the vehicle,the extent of the fire is severe, engine compartment , passenger and cargo , almost all combustible material is burned up. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
On dec 19th of 2019 i was leaving work when i made a right turn during busy traffic when my 2019 jeep cherokee suddenly stalled on me. I had to pull over and restart the car. The car did turn back on. After speaking with my local dealer, they told me that the car was almost out of oil however no light was on then or at the time of the stall. I was informed this is a 'safety' feature to prevent the engine from hurting itself if the oil gets too low. An oil consumption test was started. The car only had 12590 miles at the time of the incident. This is also the second oil test that has been done the first one was done back in may of 2019 when the car was at around 6000 miles.
I was in an automatic car wash and after it was finished my jeep would not engage into drive from neutral.i had the automatic engine shut down turned off.i tried multiple time from shifting from neutral into drive.i also restarted my jeep twice and on the second time it started and i could drive away.
My vehicle stalls upon acceleration z i've been told it was bad gas as well as needing an oil change, but the problem continues.consumer stated my current mileage is right at 15,000. I first noticed the stall issue shortly after purchasing the vehicle in july of 2018. I received a notice of a recall that could cause thevehicle to stall. It required reprogramming and that was done in october. I have noticed the stalling at various times since then.my last oil change was in april at just under 10,000. I go by the oil life indicator on my instrument panel and i had it changed when i had about 15% left on my oil life. There is not chime or warning that pops up when the stall happens. I am usually accelerating after having to slow down or stop. The rpms redline, but the vehicle feels like i am pushing the brakes. It will then "kick in" and accelerate at a high speed even if i'm barely pressing the gas pedal
Bought car in 1/20 with 2.4l tigershark engine.using excessive amount of oil; garage did not diagnose and car is now at jeep dealer.we had oil changes completed as required and still had to add oil between changes.at the last garage visit they had to add 2.5 quarts of oil. No oil light came on at any time. When car started running rough and wanted to stall we took immediately to garage. They say we need a rebuilt or new engine because of the oil consumption.we are working seniors with only one vehicle!a $3,000 bill is ridiculous especially since we found that this engine has had the same problem since 2012!
The contact owns a 2019 jeep cherokee. While driving 35 mph, the contact heard a chime and the vehicle slowed down and shut off in the left lane. The battery indicator flashed and start up instructions appeared on the instrument panel. The vehicle restarted after the second attempt and was driven to autonation chrysler dodge jeep ram (2201 victory drive, columbus, ga 31901, (855) 616-5890) for diagnostic testing, but no failures were found. The manufacturer was contacted and provided a case number, but there was no indication of what caused the failure. No repairs were performed. The failure mileage was 355.
Car stalling while driving
Aug 29,2019 i purchased a 2019 jeep cherokee latitude new from town chrysler jeep of wenatchee wa. Shortly after i had several issues with the vehicle. My main concern is at times we are not able to accelerate when needed w/no warning. I brought the vehicle in to the dealership . I was told no codes were stored and sent away . This has happened to my family and i several times almost causing us to get into collisions.the last incident occurred may 5th, 2021 again not able to accelerate when i needed.we have jeopardized our safety as well as the publics too many times. I again took the vehicle into the dealership and demanded them to figure out the issue again, as we are not safe driving it. The general manager claytonwas in contact with the chrysler corporation and the star technician. Clayton requested buy back of the vehicle. They declined his request so i filed a case #,i again stated my concerns for safety which now brings us to day 77 and the vehicle still sits at the dealership. They only drove it 46 miles, when i was told it was being driven daily. Unacceptable, i told the dealership as well as my case worker that at times i could go 2 months w/out incident , there is no warning what so ever, and only driving the vehicle 1.67 miles per day is not taking this malfunction seriously. This is not going be enough driving to "duplicate" the issue. Unfortunately i ended up leaving the vehicle on the lot and purchasing a different one as we have a surgery coming up on july 30th and needed my focus to be on family. I still have concern for public safety if this vehicle is resold.i expressed thismany times to corporate as well the dealership. I no longer own the the vehicle i took the loss for safety but i feel the need to continue to express my concerns. I also want to add how poorly i was treated by corporate which was completely unnecessary . Thank you for your time !
The contact owns a 2019 jeep cherokee. The contact stated that while driving 70 mph, the rpms fluctuated up and down. The vehicle lunged forward, independently accelerated and decelerated. The contact thought that the vehicle had been rear ended. The vehicle failed to accelerate back to cruising speed. The contact pulled off to the side of the highway. The vehicle was parked on a slight incline and rolled backwards. The contact used the parking brake to completely stop the vehicle. The vehicle was towed to allen mello chrysler jeep dodge ram (13 marmon dr, nashua, nh 03060 (844) 532-9794). The mechanic heard a grinding sound when the vehicle was started. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure. The failure mileage was 23,000.*dtconsumer stated ptu power transfer unit was replaced as well as the part of the transmission. Dealer has not put any of what had occurred in their reports.
When turning around the vehicle makes a weird noise and the brakes are not stable while trying to brake it doesn't respond immediately pulling forward the car.
The vehicle was in motion on the interstate, 5 days after being brought in for inspection, and the engine completely died.2.4l engine for this model must be recalled!
The engine would complete shut off while in motion and require me to fully remove the key and restart the vehicle in order to get to a safe location. Happened multiple times and the dealership service center can't find the problem with it.
The contact owns a 2019 jeep cherokee. While driving, the vehicle shut off and the battery warning indicator illuminated. The vehicle was able to restart. The vehicle was not diagnosed or repaired. The dealer and manufacturer were not contacted. The failure mileage was 34,000.
The contact owned a 2019 jeep cherokee. The contact stated after parking the vehicle near her residence, she saw fire coming from the front passengerā€™s side of the vehicle. The contact stated that there was no warning light illuminated. The contact exited the vehicle with her dog before the fire caused an explosion and consumed the vehicle. The fire department extinguished the fire. A police report was filed. The contact was not injured nor sought medical attention. The vehicle was deemed a total loss by the insurance provider. The contact called and notified the local dealer of the failure. The manufacturer was not informed of the failure. The failure mileage was approximately 28,000.
We bought this car for my 17-year-old son from carfax.it seemed great for a few months, but the engine starting shutting off while he was driving the car on the busy roads of houston.when we put oil in the car, the engine shutoff stops, but it comes back within a month. It is very dangerous.he has had a number of close calls.please help!
To whom it may concern, my name is [xxx] . I am contacting you for concerns of my newly purchased 2019 jeep cherokee. I would appreciate it if someone could contact me about my engine stalling while operating the vehicle. I have concerns of this vehicle causing safety issues while in motion the vehicle stalled on a major highway loosing complete control and barely made it out of the road way tmwith no warning there was no engine lights or beeping. While having my family in it. My phone number is [xxx]. Thank you, [xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Purchased used with 5k miles, 40% oil level based on info center. After two months and the oil level at 10% the car would shut off randomly when turning, miles at around 7k. Occurred 2-3 times, took to jiffy lube and after oil change did not occur until hit 10,500 miles and oil level at 50% based on info center, engine would shut off when turning in motion, occurred again multiple times. Took to jeep dealership and explained the issue. They advised me the engine could be replaced but first i need to change the oil with jeep and return 1k miles later after oil change. So far at 10,800 miles no problem but the jeep service adviser said that if it has occurred multiple times the engine more than likely will be swapped out. This should be a nationwide recall for this engine, can you imagine the engine stalling on the freeway and shutting off in a turn!! when i was at the dealer there was a 2019 jeep compass having the same problem and the engine was being replaced. Needs to be recalled asap.
While stopped @ traffic light or stop signs, when start to go car jumps when gas is applied. Has not been reported to anyoneyet, no warning lights displayed. Has not caused accident as of yet. Electrical equipment has had problems since came off lot.@ times usb ports work @different times.it says to connect device every time even when it's plugged in already, i'm not sure if jumping is motor ortransmission. I was told by dealership( salesman) that the problem with usb problem was ok. I'm afraid it may cause safety issues in the future ( jerking engine).
Vehicle randomly stalled while driving.had oil changed by dealer very recently. Unknown cause. Based on recalls for related vehicles, possibly caused by faulty transmission or electrical system. Occurred after stopping at a stop sign, and then accelerating up to 45 mph on a busy road. Shortly after accelerating, the touchscreen went out, the vehicle stalled, and the battery light came on. Was luckily able to pull off on a small area at the side of the road to let other cars pass. Was only able to get going again after turning off the engine and restarting it.
Our jeep cherokee caught fire spontaneously on friday night around 11:30pm. The fire started at the front of the passenger side of the vehicle. The fire started shortly after a warning message that read "4wd overheated. Temporarily unavailable." there were 3 adults and 1 infant in the vehicle that were put at risk during this incident. Not only due to the fire starting in the vehicle but being stranded on the side of a major highway for over an hour. Emt, police, and fire department responded to the call. We are pending a review by insurance representatives and the manufacturer. The vehicle is available for inspection upon request.
Vehicle randomly loses power while driving. Engine has plenty of oil. After car shuts off sometimes it won't turn right back on. No engine lights pop up indicating issue with car before or after. Randomly car will not turn on after being parked either for hours (at home) or minutes (parking lot) sometimes will turn on, sometimes not at all. Plenty of oil in car. No engine lights flash before or after problem.
My jeep randomly shuts off while driving. This has happened to me 6 times in the two years since i purchased the vehicle brand new. Last happened around 3 weeks ago as indicated below. Very dangerous. Can not control when this happens. Dealer told me it was because i was past due for an oil change, and the engine shutting off was to protect the engine. If you do a search online, you'll see many other jeep owners are experiencing the same issue. Please help before someone gets killed. Sometimes nothing gets done until someone gets seriously hurt. Unfortunately, the fear of a lawsuit after someone gets seriously hurt is what has to happen before any action is taken by manufacturers. Please help all of us avoid that.
My new car has 2,800 miles due for an oil change at 5 months/5,000 miles. The engine failed once for no known cause after 2 weeks in the repair shop. Now my car died while in motion on busy roads and a highway ramp at speeds between 15-40 mph without warning or lights. This is sla safety hazard as the steering goes and car just comes to a stop without any warning. I had it towed after it's 5th time in 4 days stopping while in motion and shutting down. Jeep told me it's empty on oil but yet the oil light indicator doesn't come on. They said it is a known issue without a fix for all 2014-2019 jeep cherokees. They are aware but are not fixing or addressing the oil consumption without light issue that puts drivers in motion at risk of an accident or losing their life. If no warning is coming on that your oil is empty long before a die oil change and my car can just die while in motion along with others as again they stated it's a known issue is a road hazard for anyone in these cars. My car is 3 months old and i feel unsafe driving it on any roads for fear i will be hit by another driver as it's just losing power and shutting down in the street in motion. Jeep cannot fix this but knows about it.
Vehicle burns a tremendous amount of oil.minimum of 2 quarts between oil changes.also vehicle lurches when put into gear on first few startups of day.
I've only had this vehicle 2 months.....came to a stop at a traffic light, when to take off the vehicle died.would not restart, could not get the vehicle out of drive, finally get it out of drive, vehicle still won't restart.finally restarts, then dies again, restart, dies again, finally get it to start start/stop light is on for service.turn start/stop off, drive to safe place, turn vehicle off, light goes off, vehicle doesn't act up again at this point because i have turned the start/stop off.at dealership for over a week now, they "claim" they can not get it to reproduce the issue.i'm reading online lots of issues like this, why aren't these vehicles being recalled or pulled off the road.someone is gonna get killed!
Vehicle shuts off while driving, causing me to have to put it in park and re-start the engine.two times when it happened, i wasn't going fast enough to coast to the shoulder, so had to start the vehicle in the middle of the street. Vehicle has a hard time starting once stalled.service department at dealership informed me oil was low, vehicle wasn't due for an oil change yet. No warnings or indicator lights that oil level was low. Service technician said to check oil every 1000 miles, on a brand new vehicle. Said this engine uses a lot of oil. I'm concerned at pulling onto a busy road or into traffic and having vehicle die on me and getting hit.
On june 15, 2020, i turned left onto a city street and my vehicle began making the warning sound, the same sound when the seatbelt isn't buckled. A few seconds later when i turned right into another city street, the battery level warning came on, then the entire dash lit up and the vehicle quit.after a few attempts to restart, the engine came back on. The next day after i made a left turn, the same thing occurred, the battery level flashed on the dash, then the entire dash lit up and the engine shut down. I wasn't able to steer the vehicle to the shoulder of the road.it took 5 attempts before the engine would restart.on the june 18th soon after i pulled out of my driveway onto a city street,the same event occurred, the dash lit up and the engine stopped, however this time i wasn't making a turn, but i had slowed down because another vehicle coming in the opposite direction had veered close to my side of the road.it took several attempts to restart the engine, and it soon cut off again before i got it back in the driveway. When this occurred, there is no way to guide the vehicle to the side. I was very fortunate that i wasn't hit. Now i am too scared to drive my vehicle.
On several occasions while driving at various speeds the vehicle has stalled out or died. Either while driving at low speeds or turning left/right the same thing happens. Without notice, light indicators for battery, automatic start, and now engine pops on while the steering locks up as the jeep stalls. I've taken it to the dealership twice only for them to say there aren't any active recalls for my jeep and that they don't know what is the cause for the vehicle to stall while driving. I service my vehicle regularly and keep up with the maintenance. I purchased this vehicle in august of 2018on only have 34,588 miles. This makes no sense and i fear that my and the passengers in my jeep lives are at risk from the malfunctions of this jeep engine system. The manufacture has been no help for the numerous customer complaints that are having the same problems. I just wish they could actually fix it so i can have some piece of mind!
The contact owns a 2019 jeep cherokee. While driving 45 mph, the battery and electronic throttle control indicators illuminated and the vehicle stalled. The contact was close to home and managed to restart the engine after a few minutes to drive home. The vehicle was not diagnosed or repaired. The dealer was not contacted. The manufacturer was contacted. The failure mileage was 16,467.
First incident took place yesterday when slowing down to stop. The car died and i lost power steering and everything went blank. I sat for 10 minutes due to not starting up. It sounded like a grinding noise when i went to turn it over. After starting it back i took it to the dealership. They stated it was a recall and it was fixed. Well this morning i went to slow down at a stop sign when i went to accelerate the car died, i was stuck in 4 lanes of traffic. I finally got the car restarted and took it back to the dealership. They stated that they changed my oil and could tell that in looking into the issue that's what it is. They are going to keep the car over the weekend and let me know. However my friend has the same 2019 and her car has done the same thing after an oil change. Something has to be done before someone gets killed.
Engine stalls out randomly on the highway and runs itself completely out of oil. Transmission lunges/jolts through gears.
While driving my jeep its completely stalled out loosing power steering and electrical , had to manually get it to the side of the road. A previous recall ua9 has been issued for this problem but my vin doesn't match even though it did the same thing.
Engine stalled as i was accelerating when making a turn. Warning on the dash said that the vehicle cannot be shifted while moving, but i hadn't touched the shifter- it was locked in drive. This is the second occurrence of this type of engine stall in 4 months. The first time i only had 1200 miles on the car, this time 3400 miles. When engine quit i lost power steering. Engine restarted ok.*dt the consumer stated the message on the dashboard display that the car can't shift to park while it's moving and engine has stall, hadn't touched the shift lever.*tp
Everything down to the engine has been replaced and still having problems with the idle being high sitting or moving, usually a very quite vehicle is now loud, smells like gas is leaking, auto shut off works sometimes, the unlock button on the handle most times won't unlock, when there's no one in the jeep and the button is pushed on the handle it says to push break to start the vehicle while still trying to unlock the doors and outside of the vehicle, hesitates to take off at times while pulling out from a stop sign or to pass someone
While driving on a major highway during rush hour, in the fast lane traveling at 70 mphs, the engine completely shut off. It was left costing and slowing in speed. No steering or breaking were effected. Once i was able to get to the breakdown lane the the engine did restart while in low speed(30mph) and creeping along the break down lane the engine was 3rpms and shut off again. Needing towing and is currently in for repair. 1900 miles to the vehicle.
Engine stalled while driving and turning. The battery light came on the dashboard and the 'd' drive was blinking.had to coast the car to a safe spot at home, put in park turned car off, then restarted.scared and dangerous moment.
Just purchased vehicle 3 days ago. Has 3,300 miles on it. Every time i've driven it today, the radio volume and reception fades in and out. On every channel. I don't live or drive in remote areas, so it is not a signal issue. I enjoy listening to music while driving, but this was so annoying that i rode home in silence. The fade in and out happens regardless of motion of the vehicle or volume i turn it up to.
Radio has terrible reception. This seems to be a common problem as i researched online. Not acceptable. I want it repaired or replaced.
The radio cuts in and out only on fm station not on am or if your playing through bluetooth or ax cord. I seen tons of complaints all over the internet and nothing is being done about it. We are ready to take the car back. Please do recall and replace radio. When it does this you can turn volume all the way up and its not very loud. Love the car please fix thanks
Uconnect system malfunctioning. While driving it automatically switch the controls between radio to car play to a/c high fan speed and change heating settings - it repeats it over and over enabling random functions without allowing us to control it. Finally need to switch off entire system else we cannot drive the car safely. *dt
I have received warnings on my dash since the vehicle was brand new. Auto stop start continues to malfunction . Parking brake deploys itself and some days the steep won't turn on and touch screen doesn't work. Since all this happens while i am driving and not at dealership they insist it doesn't occur and haven't repaired even after keeping my vehicle in their shop for the first six months i owned it.
At times the dashboard lighting and the touch screen monitor goes dark; creating a safety condition by which i cannot determine how fast i am going and it does not allow for any of the safety items to be identified properly. This condition has occurred at night and when it does it makes for very unsafe ride.i am very concerned with driving this vehicle.the dealership has attempted to duplicate the problem with no success.i do not feel comfortable taking the vehicle back home.
Headlight seals leak ( codensation build up) corroding electrical wires making lts work intermittenly. This is an perpetual problem as it was a problem on my past jeep. I noticed 2021 jeeps on lots (brand new) many had condensation inside of headlights. Stationary
The contact owns a 2019 jeep cherokee. While driving the vehicle, it completely shut off and the brakes, power steering, and lighting failed to work. The failure occurred while driving around a moderate incline. The contact guided the vehicle and stopped at the edge of a driveway. The vehicle eventually restarted after approximately five attempts. The manufacturer was called and advised the contact to take the vehicle to the dealer for diagnostic testing. The contact also stated that all the instrument panel gauges went dark a few weeks ago. The dealer had not been contacted yet and was an hour away from the contact's residence. The contact researched the failures online and found many complaints about the same matter. The vehicle had previously been repaired per an unknown recall to reprogram the power modules, which was when the recent failures began. The failure mileage was 31,000.
Many cherokee owners 2019 are complaining in all forums that taillights get wet with simple rain.if you all dealer they say chrysler informs that it is normal behavior unless they are more than 24 hrs after wet.when asked if this will lead to failure, corrosion, or damage to the light assembly they say on long term yes so the best action is to go on the back of the vehicle to dry them.a new vehicle shouldnt be having this behavior.the vehicle is in normal environment conditions.running the vehicle does not make them drier and is very difficult to dry using a rag or anything in the inside.
Good evening! i purchased this 2019 jeep cherokee latitude plus with only 10 miles on it. The first 1000 miles we had issues with the start/stop feature. The car completely shut off while in drive. I took it in and the dealership said there were 40 fault codes. They cleared them and moved on. It happened again but this time, the check engine light came on. They cleared that code again. The third time i took it it was when the car shut off again but this time the battery light came on and multiple lights were flashing. I took it in and they said there was a loose battery and wire. They fixed it and now we are having problems with the radio. The screen keeps flickering and make beep noises. It has even frozen up on us. We have documented all of this with videos and i would be happy to share that with you. After the 7th time bringing in the vehicle. The dealership is still unable to fix it. I tried to higher a lawyer to see if this is lemon but without the dealership diagnosing the problem, there is nothing we can do. I just want my brand new car fixed. I've read hundreds of other review with the same issues please investigate!! thank you!
While driving at highway speeds, unknown problem console display and display controls switched erratically and became nonfunctional, disabling climate controls, switching radio stations, and console display lights and dash lights (speedometer, coolant temp, fuel etc..) turned off. Dangerous condition due to no heater during 9 degree f weather.
I had just had my vehicle 6 weeks driving from a stop to another stop.car started chuggingthought i hadn't given enough gas then i thought it powered down at the stop .lights went out on both clusters went to accelerate chugged couldn't get across streetcheck engine light came on i coasted to the side and it wouldn't start waited 15 min inched home about 3 miles called dealer sent a tow to pick car up had it for a weekhas same problem. They said to bring it back 500 miles when it happened has 3500 now afraid to drive. I need a vehicle can't leave for extended time and nothing is done
My radio goes in an out but shows audio off. My push start don't want to work sometimes and my ac will go out
While driving the suv shuts off completely.no engine power, no lights, no steering.this has happened 6 times leaving the suv in the dark with no lights with children int he car.the suv shuts down while in motion, at 45mph speeds on county roads and at high speed 70 mph + on turnpike.i am scared for my life.dealer is not helping me.i put the last date in.it happened 6 times.
Around 2:30 am on december 30, 2020 i was driving home on the freeway.it was raining a little bit but nothing to what i have driven in before. I set my car to cruise at 65 mph when all of a sudden my steering wheel started locking up. I found that my steering wheel would not turn the way i wanted it to and was veering left. I had to use some force to keep it straight and not get into other lanes. I thought i was okay until a light lit up on my dashboard. I believe it was the engine light because as i heard it go off and flash at me, my car started to stall up and then go repeatedly. As if it was hard for it to grasp on to moving forward. Last night was the scariest night of my life and i hand never had that happen to me. Almost pulled over because i thought i was going to crash. I kept it at a stable 60 mph and off cruise control as soon as the steering went haywire and it seemed to have helped a bit. I feel the need to get my car checked but i also believe that all other 2019's should get recalled for this issue.
I have received warnings on my dash since the vehicle was brand new. Auto stop start continues to malfunction . Parking brake deploys itself and some days the steep won't turn on and touch screen doesn't work. Since all this happens while i am driving and not at dealership they insist it doesn't occur and haven't repaired even after keeping my vehicle in their shop for the first six months i owned it.
Today we bought a new 2019 jeep cherokee vin [xxx] from quirk dealership in braintree ma.the car stalled 100 feet from the dealership leaving the lot - no ability to steerall systems died.these cars need to be recalled, very scary in traffic with no ability to move.this is not the first complaints i have seen, please help the consumer by recalling these vehicles.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The vehicle decides to reverse in park and in drive while operating the vehicle on the road. The shifting is hard calibration and chugs. The engine has stalled in the middle of driving and completely turned itself indefinitely off. While driving into the parking space the vehicle has numerously and spontaneously decided to reverse in park. The same has happened in drive. The auto engine shut off doesn't work properly as the computer gets confused as to which gear it is in when it starts up. The radio likes to turn itself once in a while so i'd say thats mechanical although the least of my worries. I recently experienced parking in my front yard .. The "d" starts blinking in drive and the vehicle starts indefinite reversing...... This suv also has bad fuel efficiency getting 12 mile per gallon on freeway and road. Not safe.
Check engine light came on. Had it diagnosed within 5 minutes. Code p0123 came up. That is the ā€œthrottle/pedal position sensor/switch ā€œaā€¯ circuit high inputā€¯. Specific part # 5184349af. It is built into the throttle body, so whole throttle body must be replaced. Vehicle only has 40,000 miles. Parts dept at dealer told me they had several of these parts in stock. He was surprised. They only do that when they know there is a problem. It is a safety issue. It can fail and cause engine to quit. Jeep refuses to acknowledge an existing problem. It needs government investigation for safety. I can send picture of diagnosis printout if needed.
Automatic transmission exhibits odd behavior from the day of delivery of this new car,jeep service says nothing is wrong; clunking noise when lightly tapping the accelerator, rough shifting, when letting foot of the accelerator vehicle doesn't slow down and takes long time before it does, it feels like it is coasting instead of slowing when it finally downshifts it speeds up on its own and then slowly decelerates.
On multiple occasions my 2019 jeep cherokee has stalled out, with out warning, while i was driving, once on the freeway at 70 miles an hour in heavy traffic. After several trips to the dealer i was informed that this engine, the 2.4l has a systemic problem, in that burns about a quart of oil every 1000 miles and when the oil gets too low the engine just shuts off. No warning lights, just shuts everything off. At 70 miles per hour in traffic, having the engine stop and suddenly losing power steering and trying to move though traffic to the shoulder while rapidly decelerating is very dangerous. The dealer and fca are offering no solutions for this issue. From a public safety perspective this vehicle should be recalled, not to mention the environments costs and consumer protection aspects.
While driving my jeep suddenly shut off. This happened twice, so i took it to liberty jeep in libertyville. I was told that they would need to doa pcm reprogram and that it will now burn 1 quart of oil per every 1000 miles and that i would need to keep an eye on it to continue to top of the oil so the jeep doesn't shut down. This is not acceptable for a dealership to say. I am fearful of driving long distance on highways with this now and would like to get out of this lease. I have attempted to discuss with the dealership and i haven't had any luck.owner or managers do not return any emails or phone call. This is very disturbing.
When coming to a stop in the vehicle, the 2019 jeep cherokee (bought used at 52,000mi) at 59,000mi now powers off randomly. Apparently this is due to a software issue that was recalled, but i do not see my vin available for service. This is unacceptable as i am afraid of a newish car turning off while on the road.
Truck cuts off when i make turns or if i stop at a stop light. When you try to start the truck back up it hesitates and when it does start back up it stutters. While driving on the highway the truck all of a sudden while flash a low oil light and say low oil pressure and i just had my oil changed at the dealership. Now it won't pick up speed past 10 and a message is popping up that says check something electrical. I can't even drive the truck because i'm afraid i'm going to cause an accident. I was driving home today from work and barely made it. My check engine light isn't even on. But it's not shifting gears it idiles up and just stays stuck i have to take my foot of the gas to try make it change while driving on the city streets. Arkansas has a lot of hills and i have to go up one to get home and i almost didn't make it up the hill in traffic because the truck started stuttering and the oil warnings started flashing.
While operating my 2019 jeep cherokee the vehicle has stalled while in motion on 3 occurrences.each time it stalled the vehicle was unable to be restarted.it has had to be pushed out of traffic to a safer location and then taken back to the dealership.multiple repairs have been made by the dealershipto the fuel system with an assurance that the problem is resolved.the problem is still on going.this is a serious safety issue that occurs without warning in a moving or accelerating vehicle and will result in an accident.my family does not feel safe in this vehicle.the vehicle is < 60 days old and < 3000 miles.
Ptu unit is defective. Dealership has had my vehicle for a week, only to call me to tell me to pick up vehicle and bring it back to them next week for a level 3 master mechanic to work on it. The vehicle was leaking on my driveway with a 3 foot puddle.i have had the vehicle for 3 months. I don't think it's safe to drive.
Everytime i slowed down my jeep would cut off. I figured out i could get it to restart in neutral as i'm finding somewhere to coast off road, but would have to put in park to shift back to drive. I made it to dealer and they said it very common problem and hopefully a recall will be soon because they dont know how to fix the problem. The problem seems to be the jeep using oil and then the engine starts shutting down to protect further damage. They filled with oil and it ran fine.. The dealers temporary solution is to do a oil consumption test to turn into mopar. So i have to have them check the oil every 1000 miles. The first 1000 it used very little and they said go ahead and try another 1000 and come back. I made it to about 500 miles and now my jeep will not start. Thankfully it is in my driveway and i didn't break down on the street again. I'm going to top off the oil and see if that does anything. I'm afraid of another problem because it's not making any noise when i try starting. Also, february 2019 i did get the recall fixed (power control module) from the dealer. So when i went back for this issue they told me i'd have to pay them $130 for them to even take a look. I was surprised to be treated like this with a brand new vehicle so i went to the dealer in the next county and they told me about the oil consumption problem and didn't charge me! another thing is the screen/instrument panel has went out a few times. Once the original dealer reset it, but it still goes out sometimes or it gets stuck on the dial/keypad screen. Bottom line: now my 2019 jeep is stuck in my driveway and there doesn't seem to be any solution.
While stopped @ traffic light or stop signs, when start to go car jumps when gas is applied. Has not been reported to anyoneyet, no warning lights displayed. Has not caused accident as of yet. Electrical equipment has had problems since came off lot.@ times usb ports work @different times.it says to connect device every time even when it's plugged in already, i'm not sure if jumping is motor ortransmission. I was told by dealership( salesman) that the problem with usb problem was ok. I'm afraid it may cause safety issues in the future ( jerking engine).
For the third time, the vehicle has lost power at highway speed. It starts coasting and the motor runs but depressing the gas pedal has no effect. The last time it happened, we were on a curving mountain road and almost got run over by an 18 wheeler. Third time this has happened and the dealer has not been able to fix. This has to stop, brand new car stalling at highway speeds. Each time we were at highway speeds. Multiple lights come on the dashboard, see attached photo.
Backing out of garage gasoline was coming out of the engine compartment and falling onto the driveway. When the engine was turned off the gas stopped coming out. Turned the engine back on and gas started coming out again so i parked it in the yard. I called the dealer and they had it towed to their place. They told me the fuel line was disconnected at the fuel pressure sensor. They stated that you can't remove this without a special tool and it was probably not fully locked in when made and over time came loose. Brad at crown jeep in cleveland, tn. That's also where i purchased it from.
As i have only had the car 3 days, i can't say what it 'used to' drive like. But more than a few times, i have been trying to accelerate from a stop, and the vehicle hesitates for a moment. Sometimes i have been trying to make a left turn across traffic, or cross a busy highway. Fortunately, i haven't been in any close calls yet, but i can definitely see how an accident could occur, if you push on the gas to make a turn and your car accelerates really slowly for the first 2 seconds. I will be taking my vehicle to the dealership on monday to see what can be done about it.
Driving on a local road i lost ability to accelerate. It sounded like the engine was no longer running.luckily was able to pull over. After turning off the car i could not turn the car back on.
Engine turned off rounding a corner with no warning. Was able to restart vehicle and get back home slowly. The oil was barely on the dipstick at the bottom when i checked it. I had to add 3 quarts of oil to get it back to the normal level. This occurred approximately 2600 miles after an oil change. On average, this vehicle requires the addition of approximately 1 quart of oil every 900 miles. Extremely high oil consumption. No signs of a leak anywhere in my garage or on the vehicle. Have not had any other problems with the vehicle other than having to add a quart of oil every 2nd-3rd fill up at gas station.
The vehicle was in motion on a county road traveling normally when it suddenly stalled out losing all power including steering. The instrument panel stated something like "must be in park to change gears" although no manual attempt had been made to do anything of the sort. This has happened twice. The jeep dealer kept the vehicle for two weeks and has decided there is nothing wrong with it.
My vehicle stalls upon acceleration z i've been told it was bad gas as well as needing an oil change, but the problem continues.consumer stated my current mileage is right at 15,000. I first noticed the stall issue shortly after purchasing the vehicle in july of 2018. I received a notice of a recall that could cause thevehicle to stall. It required reprogramming and that was done in october. I have noticed the stalling at various times since then.my last oil change was in april at just under 10,000. I go by the oil life indicator on my instrument panel and i had it changed when i had about 15% left on my oil life. There is not chime or warning that pops up when the stall happens. I am usually accelerating after having to slow down or stop. The rpms redline, but the vehicle feels like i am pushing the brakes. It will then "kick in" and accelerate at a high speed even if i'm barely pressing the gas pedal
The vehicle decides to reverse in park and in drive while operating the vehicle on the road. The shifting is hard calibration and chugs. The engine has stalled in the middle of driving and completely turned itself indefinitely off. While driving into the parking space the vehicle has numerously and spontaneously decided to reverse in park. The same has happened in drive. The auto engine shut off doesn't work properly as the computer gets confused as to which gear it is in when it starts up. The radio likes to turn itself once in a while so i'd say thats mechanical although the least of my worries. I recently experienced parking in my front yard .. The "d" starts blinking in drive and the vehicle starts indefinite reversing...... This suv also has bad fuel efficiency getting 12 mile per gallon on freeway and road. Not safe.
I was not able to start the car and it was towed to closest dealer. According to them the problem is fuel pump. And it is been 1 month already in dealer possession and still not fix it. Jeep doesn't have a part.
A couple times now my jeep has shut down all electrical spell propulsion everything in the middle of traffic while driving while slowing down and it's very dangerous especially this morning when i was in an intersection with a semi bearing barreling down on me and i had no steering no brakes no propulsion nothing then the d for drive on the dash started blinking all servicing is up to date and now there is a warning light
Jeep does not accelerate properly. Still has other issues stated in other complaint; grinding, lurching. This car is a fail. Filed a lemon claim that was ignored and am about to re file for all the other problems occurring. I can't use cruise control because the rpms get waaay too high for me to trust. The hills between payson az and show low az are too much for the computer to manage, i'm worried the engine will blow. Air bags did not deploy when i was rear ended. Now i know why. They are recalled. This is a death trap i am paying 32k for, and i am livid. I will never buy jeep again.
Vehicle has stalled (completely shut down with no steering ability) while driving on 3 separate occasions. No warning lights of low oil or issue with vehicle. Burning through oil at 1 quart for every 800 miles (unheard of) for casual driving in normal conditions. Car will rev very high and not change gears smoothly. Hesitation on starting and hesitation and sputtering on normal acceleration. Many issues and have only had the vehicle for less than 3 months.
Less than 30 days of purchasing the car it completely shut down while i was driving in traffic. Battery light came on, car rolled to a stop and would not crank back up for a few minutes. This happened while driving at a speed of 55 - 60 mph. I called the dealership and they had me bring the car back in. Apparently this is a safety feature that happens when the oil is too low!!! they did not top off the oil when i purchased the car. However, this is not a safe thing for a vehicle to do. I could have been killed in atlanta traffic on these interstates. This is beyond dangerous and this " feature "was not disclosed at the time of purchase!
The engine light came on and it was said that it was the evaporator canister and that it had to be replaced.
The engine light came on and it was said that it was the evaporator canister and that it had to be replaced.
Driving the jeep on the nj turnpike the steering wheel went slack. My wife reacted by jerking the steering wheel which caused the vehicle to swerve into the adjacent lane nearly missing another vehicle and the guard rail. The jeep was going 66 mph (the speed limit is 70mph there). I've taken the vehicle to the dealership we leased it from 3 times and they say they won't or can't repair it because when they test drove it the problem didn't occur. It is an intermittent, serious problem. There have been several incidents of this nature reported for this model jeep in the nhtsa last year and this year. Because of the potential for a major accident driving this vehicle with this problem we restrict when and where we drive it.
The contact owns a 2019 jeep cherokee. The contact stated that while driving approximately 5 mph, the rear hatch door erroneously opened causing the dog to fall out of the vehicle. The contact indicated that the failure had occurred on multiple occasions. The vehicle was taken to the local dealer new smyrna beach jeep located at 2555 fl-44, new smyrna beach, fl 32168 who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was contacted and informed of the failure. The failure mileage was 13,000.*dt consumer in addition loud noise, rattling and vibration coming from the engine while driving. Vehicle was taken to multiple service dealers.
The automatic transmission shifting at low speeds constantly hesitates and freezes when trying to accelerate. Most often after stoping. The resultant delay in shifting often occurs when pulling into traffic and is particularly bad when accelerating from a stop up a hill.as a natural reaction to the effect of a stall while trying to accelerate the pedal is depressed further. When the transmission finally decides to downshift it results in a rough jerking of forward acceleration and high rpm acceleration.this behavior happens every time the vehicle is driven.the transmission has been faulty since the day the car was delivered new with 20 miles. The dealer claims there is no solution until the manufacturer issues a computer software fix.
My car make a humming noise like it's trying to catch up while driving it stalls and sometimes while driving the car engine goes dead i have to keep pushing start button about 3 times to restart i took a picture of light that comes on and also another car backed into my car when car went dead it's very dangerous been to dealership several times they said everything was ok they even told me to take pictures of lights when it happens like i'm lying and i did even thought all pictures are time stamp.i can't afford uber and car note i need help.this happens on freeway highway side street anytime no warning.
On tuesday, september 8, 2020 at approximately 1130 hours, my recently purchased 2019 jeep cherokee latitude plus 4x4 with 30,000 miles locked up at a speed approximately 30 plus mph, while entering an interstate on ramp. A tractor trailer traveling at approximately 50 miles an hour narrowly avoided me in a near head on / t-bone accident. My vehicles engine revved prior to my transmission making tremendous noise and suddenly my vehicle felt as if i had just hit a solid concrete wall. My vehicle lost all steering and i had zero control over where the vehicle was traveling. My dash lit up with every light and my parking brake was also engaged.if this had happened a second later, i wouldn't be alive!if this had happened on the interstate at 70 mph i can't imagine what damage this vehicle would have cause physically to me or any passenger. Let alone who this vehicle would have hurt.all these engines and transmissions should be recalled, they will kill someone.the transmission will damage the engine and vice versa, so recalling one after it damaged the other, is like putting a band aid on a turd!northbound interstate 77 on ramp at the pocatalico entrance (i have owned this vehicle approximately 3 weeks and this is my first vehicle purchase).again, i would ask the nhtsa to recall all the engines and transmissions for this vehicle, these are lemon's which will kill, if they haven't already. I have seen the jeep lawsuit for the 2014, 2015's. Please stop them from selling these powertrains for the 2019's! or at least make jeep recall them. This is fraud. If it's not, i don't know what is.so i'm stuck with a vehicle that can kill me, you guys are the only ones that can stop this.thanks 🙏
Fast forward to nov or dec of 2020- my vehicle did the same thing, completely shut down while i was driving on the expressway. On i35 going about 65-70 mph. Again, i called the dealership was told it sounded like a maintenance problem.. A few weeks later, my teenage daughter was driving to pick up her sister at practice she called me terrified because the vehicle shut down mid drive and while she was at traffic light i showed the service tech the video of the vehicle doing this& he told me that i no longer had warranty-it was going to cost me $150 just for the diagnostics. I left my vehicle there for 3 days, in those 3 days i got salesman calls asking to trade it in and no calls from service notifying what was being done to my car. Then get a call from service saying it was going to cost $400 to fix and i no was paying for another financial mess with another veh; rec'd call from ser. Empl. Nothing wrong with veh- mistaken my car's p/k with auto just need to put my auto backthis is extermly unsafe because i have been teaching my daughters how to drive they wouldnt know how to respond
2019 jeep cherokee trailhawk randomly shifts to neutral. Not specific to speed, climate or terrain. Commonly occurs during reducing and acceleration speeds. While driving the rpm will rise significantly resulting in the traction control light to engage and a p061b trouble code. Continued attempts to accelerate results in consistent illumination of the check engine light (due to the p061b). Air filter is clean with no additional obstructions. Wheel/tire size are at factory specifications and are original to the vehicle. Transmission regains traction when vehicle coasts to 10 - 15 mph. With the "transmission software update" the problem continues to occur.again this particular issue happens randomly without any warning, sounds, or physical jolt or abnormal movement while driving.
My vehicle is experiencing frequent stalling and will die on me whenever i make an average turn (left or right), or whenever the car is decreasing acceleration on a normal city street. However, i'm experiencing this mostly when my car is still heating up, so around the first 10mins of driving the vehicle after not touching it for 5+ hours. When my car stalls or shuts off, it still shows that the engine is on through the start engine button. However, i still need to put my car in park, and press the start engine button again while pressing on the gas to turn on my car again. When i do this, the car occasionally will struggle to turn on and sometimes it won't start up on the first try.in addition, i experience my car sounding an alert noise occasionally whenever i'm making a normal turn (when my car is fully heated up), but my car doesn't stall or shut off.another issue that my car is experiencing is i can tell that my car is occasionally struggling to switch gears when i try to accelerate during while my car is in auto mode.from my understanding, there was a recall on my car model back in 2018 for a similar issue on the automatic transmission. However, my car was never recalled and it was never serviced for anything similar to the recall.
The vehicle was in motion on a county road traveling normally when it suddenly stalled out losing all power including steering. The instrument panel stated something like "must be in park to change gears" although no manual attempt had been made to do anything of the sort. This has happened twice. The jeep dealer kept the vehicle for two weeks and has decided there is nothing wrong with it.
At around 1200 rpm and at about 30-40 mph, coming off the accelerator and then back on it results in a clunk type noise. It appears to be coming from the transmission. At times it is a slight noise, at other times it is quite loud.after 2 visits to the dealer and rising to level 2 at jeeps customer service no one can offer a fix. Jeep customer service says the transmission will self calibrate and the noise will go away.almost 2000 miles on the vehicle and it hasn't self calibrated yet.
My transmission began leaking badly and had to be replaced only days after i bought it. Then my dash's electrical system failed causing it to only come on sometimes and not react to touchscreen, then my start stop sensor failed which caused the vehicle to register that it was not in park and some times putting itself into park until registering.
After leaving my vehicle at the dealership over night and being told i just need to make sure i come back in 300 miles to run another test so they can check the levels of the oil , i expressed my concerns with the service advisor about fearing for the safety of myself, my aging mother, children, unborn grandchild, and her father ; service advisor assured me once i drove vehicle my fears will all be at ease because it was already test driven and was "good to go safely" i recluctantly agreed and whengot in my car it did not start and on the 3rd time it struggled to get on and sounded louder than i have ever heard it -i went back into the service dept and refused to take it like that
Check engine light came on. Had it diagnosed within 5 minutes. Code p0123 came up. That is the ā€œthrottle/pedal position sensor/switch ā€œaā€¯ circuit high inputā€¯. Specific part # 5184349af. It is built into the throttle body, so whole throttle body must be replaced. Vehicle only has 40,000 miles. Parts dept at dealer told me they had several of these parts in stock. He was surprised. They only do that when they know there is a problem. It is a safety issue. It can fail and cause engine to quit. Jeep refuses to acknowledge an existing problem. It needs government investigation for safety. I can send picture of diagnosis printout if needed.
Brakes were stuck on and also the transmission was not shifting properly. Car would only go around 30 mph had to park the vehicle and get it towed even though this is brand new!
Transmission slipped started to slip on my 2019 jeep cherokee with 10000 miles. Car is just about brand new and the service transmission/shifter message and check engine light came on as well as all the transmission gear lights are lit.
Service light on dash "svc 4wd" took it to the dealership, and they told me in 30 minutes it was the transfer case gone bad.2014-17 had a recall on the same issue, and they already knew what was wrong with it.your 2019 was not included with this recall yet, but it is going to cost your $3,500 for us to fix it.a full diagnoses requires the transfer case to be remove and a test to see if the gears turn, and that is a 4.5 hour labor job.this was not done, because the dealership already knew the transfer case was faulty.i called jeep and opened a case # 78851829, but they told me it was vin# sensitive and the 2019 cherokees have not been added to the recall for the 2014-17 yet.save my receipts, so i can be reimburst on this model is added.
A week after buying the vehicle i started to feel it shift rough and hard. Can literally hear it shift like metal on metal. Got progressively worse and took it to the dealer. Was told need a new transmission valve body. This is very disheartening. A brand new 2019 vehicle. I did research on this car before i bought it. It seems the 2014 and 2015 models were the ones with the transmission problems. There was not much complaint-wise after those years, so i thought i would give it a shot as the vehicle was reasonably priced and had everything i wanted. Well, it seems this 2019 is experiencing the exact same issues as the 2014 and 2015 models.they ordered the transmission valve body and had it installed.it somewhat helped with higher gears but it struggles finding lower gears still and there is severe hesitation when slowing down and then accelerating.very hard to clear intersections when making left turns and it slammed into first gear very hard one time slowing down and then pressing the accelerator.very dangerous to drive.you can also hear it shift loudly when it down shifts to first gear, again like metal on metal as i stated above.
While coming to a stop at a freeway entrance i slowed then when i was able to enter the traffic stream i accelerated and there was no acceleration or was slower than normal. This has happened several times.the car engine in not off but at idle. This is dangerous because you have to accelerate rapidly. Sometimes acceleration comes on abruptly after 2 seconds of pedal being pushed down
Vehicle will not fully engage into "drive". Vehicle will jerk and lunge for about 5 seconds before it is fully engaged into "drive". Happens most often on cold start ups after the vehicle has sat for at least 2 hours.
Vehicle shuts off while coming to a stop. Vehicle struggles to restart once it's off
Stalling in the engine and knocking into the engine. There is also a stall upon acceleration.
I have had my car since august 2018. Since june, the car has randomly stopped operating while i am driving. It will not accelerate and if i am on a hill begin to drift backwards until i am able to get the emergency brake on. It is extremely dangerous as it has happened in busy intersections and highways. My car has turned off while making turns and while accelerating up hills. Sometimes the lights on the dash all turn on and other times it is just one light (such as the battery light).in june 2019, i had to have it towed to the dealer where they said my car needed an oil change and there was a sensor that needed to be replaced that caused the car to think their wasn't enough oil. Then, in september 2019, it happened again and i was told it was because i was due for an oil change. I was still approximately 500 miles from my next oil change and was told that the issue of my car stopping in traffic was due to "dirty oil."in december 2019, this has happened again. I am still 1745 miles away from my next oil change. The dealership claimed that they needed to change the oil in order to do an oil pressure test. I asked them to fix the root of the problem because my car is stopping repeatedly and i do not feel safe in my vehicle. It is a hazard to myself and others as i live in a densely populated area. The dealership has done an oil change and checked the pressure and asked that i bring it back at 1,000 miles. I am not convinced that this will solve the problem and i think the repair is costly to make and the dealership is patching the problem. I am worried for myself and others as this isn't safe.*dt
I am having similar issues that other people are having. No acceleration, vehicle stalling, the car revving over 4-5k rpms stopped and foot on brake, radio issues.what i am trying to find out is how can i get fca to buy back this lemon. Also i would like some data of how many people have filled a complaint. I want to used this info and give it to the national center for dispute settlement
The jeep jersey alot stop and start i thought someone and hit me from behind. Going up hills it jenks. I had to replace a shock last month that was leaking and i bought this vehicle brand new .
Jan (2x) & 3x the frst week in feb. Expressed concerns because i've been told on numerous different occasions that it was good to go& once i drive it i would feel so confident, because he already took it for a drive. But i needed to bring back oil change in about 300 miles and then they'll do another test to see if that is another recall issue. I purchased a brand new vehicle with 29 miles from your dealership because i do not have the time to be worried about vehicle issues especially since my both my daughters are learning to drive in this vehicle. My 15 year old pregnant daughter drives this vehicle more than i do because i'm at the office and she runs my errands and i do not feel comfortable even allowing them to be a passenger let allow drive it to and from their practices when i have to work. Well, i was reassured again just to bring it in when it needs an oil change (300 miles away) in motionrecall id#: 286936
Cars stalls out without warning when slowing. The last time it was when i was making a turn, all other times were when i was slowing approaching a stop sign. When restarting it takes a few seconds to turn over it doesn't start right up.
Driving approximately 30-40 mph when slowing down to approximately 10-15 mph to yield for oncoming traffic or a red light the vehicle will have a delayed response to any acceleration input causing a dangerous situation (ie. If trying to take off in front of another vehicle due to space but realize they are traveling much faster than anticipated you are unable to get out of the way due to car not responding to pedal input immediately).
On nov16 at the parking lot , when i took off at 5-8miles,mysterious noises under hood like high motor rotation. I returned to park and checkedareas under hood,displays on dashboard such as battery voltage at 14.6v, engine oil life at 34 % ,etc. Ii shut off engine.,i took off tothedealerat this time no noise at all. On nov18 morning,i was driving approximately 30-40 mph when slowing down to approximately 15 mph to yield for oncoming traffic for a red light.after the light changed to green, i started to drive and around at 10 to 15 mph and accelerated .however,rpms increased to around 5,000 and the vehicle speed stayed only at around 25 mph with high motor rotation sounds. Therefore, i contined to drive at the low speed and tried to find the safe place on the side of the road.the, i shut off engine and call the dealer to tell the problem . Theni took off again but the vehicle was able to drive without a problem at this time.unfortunately, the same problem happened on nov20 and nov21. I finally brought a vehicle to the dealer and showed the video on nov21. And they fixed the vehicle on nov25. They explained oil level was low to the bottom of dipstick and 400 miles overdue on oil change sticker. I told them oil life indicator displayed 34 % on nov16. But they said that don't trust system and check oil change sticker and make sure to do oil change every 5000 miles.i asked why oil life indicator is not correct. They said only 2.4 liter engine needs oil change every 5000 mileage followed by oil change sticker. I complained to fix oil level indicator the. They said they checked already 100 times and insisted to follow a sticker.they also said they had 50 customers had the same problem at this dealer.then, the system should be recalled for the safety. One of incidents at this time might cause a car crash behind me as my car was at 25mph on 50mph max speed road.
My 2019 jeep cherokee loses power and will not accelerate. The first time it happened there was only 2400 miles on it. It slowed by itself and when the gas was pressed it just kept slowing and the rpms revved to 5000 and it would not go anywhere. Had to put in park and then back in drive and it only crept at 15mph until i got home. Towed it to dealer and could not duplicate. Ran fine for awhile. Now there is 3300 miles and it is doing it again. This time it stalled and a light said could not shift. It was in the automatic mode not manual shift. Lost brakes and steering and drifted into my yard. Came to a stop close to my house. Waited a few hours and it ran fine. A day later i was making a left turn and it stopped in the next lane. I hit the gas and nothing then it took off like a rabbit jumping and pulsing. I almost got hit by a dually with a cow trailer. Got home and parked it. Called dealer and they stated to have it towed and would look at it in a few days. I called jeep to have it towed and they refused saying that i could not go to the dealer where i bought it but had to go to the one a few miles from my house. I ended up using my personal car insurance to have it towed. The difference in miles was 6. Why would they not tow it another 6 miles? it should be customer preference within reason. No duplication at dealer. Went to workand it ran fine. It only seems to do it in the rain or if it is wet. However today it was raining and it ran fine. It is frustrating since the dealer can not duplicate. Why did i buy a car that i am scared of driving? a new car should be safe and reliable. I cannot travel to my doctor who is 5 hours away. I am afraid to go around the corner. I never know if i am going to stall or lose power. It is dangerous and uncalled for. Something needs to be done. I will not own another jeep product. $34000 for a crap car.
Vehicle does not downshift properly resulting in lack of power upon acceleration. For example, if i slow down when approaching a red traffic light and the light turns green before i come to a stop, the vehicle hesitates when i try to accelerate, the engine lugs, and has no power to begin accelerating again. The same situation occurs when slowing to avoid traffic in front of me. Also happens when slowing at round abouts and attempting to accelerated out of the turn. Took the vehicle to jeep service center twice. Their response on the repair ticket: "test drove and jeep shifts and feels like other 8/9 speed transmissions. At this time nothing further." service manager stated that this is a common problem and jeep does not have a fix available. They did perform a software update which did not remedy the situation.i bought the vehicle used with 24,158 miles. The problem has occurred consistently since then.vehicle now has 31,808 miles.
When i accelerate my vehicle after a stop or getting on the highway, it stalls and or stutters. This is a major safety concern. I have almost been hit because my vehicle would not accelerate when i had my foot on the gas.
I was driving home from work one night and all the dash lights come on and the vehicle completely stalled in the middle of the highway. I had to attempt to pull over and switch the key off and back on to restart the engine. I also have been at a stop multiple times and turn out into the road and my vehicle won't go, which could result in me getting hit. I also had my recall 'fixed' for the power train, went back because i received another letter saying it was possibly not fixed and it still tells me the problem was not fixed on my vehicle. I cannot use cruise control on my vehicle because when it goes down the slightest hill, curve, whatever, the rpms go all the way up and just sit there, even when i have turned off the cruise control and braked it still stays shifted up for a long time. I regret purchasing this vehicle, especially with a baby on the way any day now and her safety being at risk. We are in the process of finding another vehicle.
Taking off from stopped position.transmission will not engage .engine races so that when transmission does engage the car shoots forward at alarming speed.in traffic cars are blowing at me and im trying to keep from hitting cars in front of me.this does not happen avey time i drive car but is becoming more frequent,so that i am afraid to drive car.
I took my car four times to the dealership for repairs. They have only done two repairs but every time i take it and they fix something, something else starts giving me problems. My car has shut down in the freeway that was the reason why i took it the first time. The dealer only did an update in the power train, which they said it was recall. After that the car continue with all the other problems that were not taken care by the dealership. I tried two different jeep/chrysler dealerships, one in alhambra which is where i bought the car from and the other location i took the car was the one in downey,ca. I'm afraid off getting into a car accident because of all the problems the car has. The dealership doesn't want to fix the car as they said the car is not showing any codes for them to fix them. The car accelerates by it self, the brakes are not working properly, it shakes and the last time i took the car for repair it started to smell like gasoline, also the dashboard turns on and off by it self. I just want to have a reliable car as i'm paying for a 2019 vehicle not a used one. I just don't want to put my kids, myself, or anyone's life in danger due to the car not functioning properly. I would greatly appreciated if you guys can assist or help me with this matter at your earliest convenience.
I just purchased this vehicle 3 days ago with 17,600 miles. , i have been experiencing the vehicle cut off when at a stopped position even if the gears are in drive. Today i attempted to turn on the vehicle but showed no sign of power, i waitied and tried again. Once i got the vehicle to run the check engine light came on. I do know there was a recall for this exact same issue and my vehicle seems to not have been repaired.
While driving on i 76 , the car just shifted into neutral while in traffic. The dash read ,you must stop before you switch gears.the gear was already in drive. Could not pull over,car would not move. Had to cut it off and start it over. Very dangerous situation on the expressway. Tried to switch the gears after putting on brakes, but to no avail.
Bought a used 28k mile 2019 jeep cherokee fwd on dec 20th 2020. Took it through a car wash first weekend of january 2021. At end of wash when you are supposed to take it out of nuetral and into drive the transmission would not engage. I could hear it spinning but no action. I was able to coast forward to get out of the way of others leaving the car wash.thinking it was a fluke i took it back following weekend. Same thing happened. I coasted to a safe place to park. No problems with brakes. Lights had been flashing on shifter panel but had stopped before i read what was said. Took car to dealership. They scoped it and reported no problems.said it would be necessary to put car in park , turn car off and restart again to reset computer which was confused by wheels turning in nuetral through car wash. Said they hadnt had other such issues. Ive never owned a car with this issue. I'm of sound mind but was very harried at this event knowing other cars were right behind me !!doesn't seem right. Please look into this. I can't have bought the only 2019 jeep cherokee fwd vehicle with this issue.
The car will stall in the middle of road with no warning.it happens most often when going up a slight hill and making a left hand turn.dealer says it is low on oil pressure(the car is 5 months old and they say it was 2.5 quarts low on oil!!) and a safety switch shuts down the engine in the middle of road/traffic!!i call this "safety feature" to protect the engine a"danger switch" that endangers traffic.i believe this is a major safety issue for all traffic because these jeeps are stalling in the middle of traffic.i have a 45 second video that shows the stall.please help get this problem solved!! *dt
The contact owns a 2019 jeep cherokee. The contact stated that while driving 70 mph, the rpms fluctuated up and down. The vehicle lunged forward, independently accelerated and decelerated. The contact thought that the vehicle had been rear ended. The vehicle failed to accelerate back to cruising speed. The contact pulled off to the side of the highway. The vehicle was parked on a slight incline and rolled backwards. The contact used the parking brake to completely stop the vehicle. The vehicle was towed to allen mello chrysler jeep dodge ram (13 marmon dr, nashua, nh 03060 (844) 532-9794). The mechanic heard a grinding sound when the vehicle was started. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure. The failure mileage was 23,000.*dtconsumer stated ptu power transfer unit was replaced as well as the part of the transmission. Dealer has not put any of what had occurred in their reports.
I was in an automatic car wash and after it was finished my jeep would not engage into drive from neutral.i had the automatic engine shut down turned off.i tried multiple time from shifting from neutral into drive.i also restarted my jeep twice and on the second time it started and i could drive away.
I was driving down the highway as i was making a left turn across traffic at intersection the vehicle shut off without warning therefore traffic in all directions was coming at me due to no sign that the vehicle was going to stop unexpectdly.
It feels like it is slipping when you are taking off and turning the wheel on any type of terrain
Rough when downshifting. After driving for a while it downshifts ok. Just in the beginning 20 mins of driving the downshift is a little rough.
My 2019 jeep cherokee trailhawk has a v6 engine. And i noticed the transmission would jerk very hard into gear. Sometimes it does it when shifting into 3rd gear, when passing, and just normal driving. It feels like i've been rear ended cause it jerks so hard. It does this on regular roads as well as highways.
The contact owns a 2019 jeep cherokee. The contact stated that there was an abnormal sound coming from under the hood while driving. There was no warning light illuminated. The vehicle was taken to the dealer to be test-driven however, the mechanic was unable to duplicate the issue. The manufacturer was made aware of the failure and suggested that the vehicle be taken back to the dealer to be diagnosed. A case was opened. The vehicle was taken back to the dealer but was not diagnosed nor repaired. The contact stated while driving at 50 mph, the accelerator pedal was depressed however, the vehicle failed to accelerate above 50 mph. There were no warning lights illuminated. The vehicle was not repaired. The approximate failure mileage was 4,000.
Check engine light came on. Car started stalling after shifting gears, as if it was in neutral instead of drive and/or reverse. Wasn't reaching speeds easily. Rpms at 60 mph was 3.5 an i couldn't get over 62.
The contact owns a 2019 jeep cherokee. The contact stated while driving 45 mph, the low oil warning light was illuminated. The contact was able to park on the side of the road and add oil before continuing driving to his destination. The contact took the vehicle to the local dealer, where it was diagnosed with needing the power train control module to be replaced. The vehicle was not yet repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 60,400.
While driving vehicle showed on screen that shifting was not allowed causing the car to stall. Having to stop in the middle of the road to shift it to parking and put it back on drive. Also battery light came up while driving casusing the engine to stall and not being able to proceed in drive slowing the car down. Had to turn off the vehicle again on the middle of the road to be able to restart the vehicle.
Vehicle does not downshift when slowing for example a green light possibly turningred but doesn't. Also stalls out when driving and you have to stop and put in park wait about three minutes
When turning around the vehicle makes a weird noise and the brakes are not stable while trying to brake it doesn't respond immediately pulling forward the car.
Driving up a hill to a stop sign and once i reached the top of the hill at the stop sign the vehicle shut down. The battery light came on the dashboard. No other lights. Was able to put in park and restart the vehicle. Vehicle ran rough right after this happened. I was only a couple blocks from my home so pulled into my garage and shut the vehicle off. Let it sit a couple minutes. Restarted it and drove it a few blocks. Everything seemed ok. Called dealer and reported the issue.setup a time to have it looked at when they were going to replace the transmission valve body due to shifting issues they diagnosed on a prior appointment.when i received the vehicle back after they looked at it and replaced the transmission valve body, they indicated they could not find anything wrong.this is very dangerous and upsetting because i see there was recall for this exact same issue of stalling out.however, my vehicle is not part of the recall because it does not fall within the production start and ending date timeframe?seems to me jeep is just trying to save money and getting away with not repair additional vehicles that are unsafe.this is just wrong.
As of may 5th experienced a safety risk with this jeep and it's 9 speed transmission. On the expressway and tried to merge to another expressway and vehicle failed to downshift or accelerate when attempting to merge. This was also accompanied with excessive gear hunting along with hard shifts and long/high rpm shifts. Not to mention it will lunge or try to overpower the brakes when at a stop light. Will be going to the shop for the 4th time for same issue. The problem is, it is random and never know what it will do next. This vehicle is a safety risk!
2nd report for trans issues now. Reprogramming from dealership did not work from 1st try at repair. And had to replace motor mount due to trans issue. Car tries to lunge when stopped at traffic light. Downshifts and stays while on expressway, have to slow down then speed back up to correct. When reversing, come to a stop then switch to drive the vehicle "slams" into gear. Now the motor mount is clunking again. Again this is 2nd time for same issues in 6 months or 1966 miles of ownership.
While driving, the vehicle would jump out of gear and rpm's would go up. Had to tap on brake to go back into gear. Had the transmission flashed per recent recall and still does it.08/21/19 while driving the vehicle 50mph, the engine shut off, causing loss of steering and no brakes. Vehicle ran off the road and into some trees (crash).the dealership said if it didn't show a code that i had to call jeep and file a complaint. I have done so and chrysler hired bosch to download the vehicle crash data to see what happened. Still waiting to hear back from the dealership.
To whom it may concern, my name is [xxx] . I am contacting you for concerns of my newly purchased 2019 jeep cherokee. I would appreciate it if someone could contact me about my engine stalling while operating the vehicle. I have concerns of this vehicle causing safety issues while in motion the vehicle stalled on a major highway loosing complete control and barely made it out of the road way tmwith no warning there was no engine lights or beeping. While having my family in it. My phone number is [xxx]. Thank you, [xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Brand new jeep cherokee latitude plus 4x4 v6 9 speed,3,100 miles. The cherokee has a grinding noise going over speed bumps in the back of the car. Sounds like gears aren't meshing properly. I have to turn off the traction control every time i go over a speed bump to correct the issue. Rpms get super high before the jeep decides to change gears and kick up. The other issue is the car lurches forward when i brake coming to a stop. Not always but enough to make me weary in parking lots. Mostly drive in the city.
While driving, my car will randomly shut off completely. There is a dinging noise and a quick flash of the battery light and then it says the press brake and push start. I can not accelerate but can brake. As soon as i'm completely stopped, the steering locks and it struggles to start again. It is random and has happened more than once in a row. It happened 4 months ago and the service department said the battery failed and replaced the battery, but it happened again a week again while i was turning. After i restarted it, it did it like 15 seconds later. Then two days after that it shut off randomly while i was driving 35-40 mph down a straight road. I've taken it in again and this time they can't find anything wrong with it. Battery was fine, no codes. Even the software that got updated because of the recall (stalling while driving) was fine. I've seen people say that the oil level can cause it to stall, but my oil was at 60% at the time it started happening. It's not safe that the car randomly shuts off without notice,while driving on a road or highway. That can cause a serious accident if it happens at the wrong time.
In motion. Problem with vehicle, any speed, especially cruise control on. Speed set at [ex) 25 mph, traveling decline jeep downshifts from 6th. Gear to 3rd. Gear. Rpm jumps to 4200 from 1500 rpm. Engine starts racing as turbo kicks in. Transmission up shifts to higher gears. Rpm stays high, vehicle doubles its speed. Occurs any speed. Any hill. On interstate with grades. No matter what roadway or surface. Did this the first day we bought it. My wife didn't tell me it continued. I found still occurred when i took for 3000 mile service. She said she just avoided cruise control. It will do this on a grade also if cruise is off. Longer grades. At the 3000 mile service i informed dealer dutch miller and called fca jeep i registered a case #.that day in june. Dealership didn't follow through with jeep, or visa versa. Jeep couldn't reach us for phones were out for 3 weeks due to storms. Jeep suspended. I called jeep csm last week. They wanted another tech review. The june service review included taking a brand new identical jeep limited 2.0 turbo and simulate. It was worse than ours. It actually red lined rpm on grade of rt 119 at oakwood interstate 64 access dealership agreed a problem. No known repair. Computer software or engineering update required by jeep. Dealer did not report tojeep csm on first service call. Due to length of time, we needed to repeat. Took in again 07/18/2019. Service writer just typed part observation of first visit. I contacted jeep to be sure they were aware. Jeep case mgr. Contacted billy at dear who knew nothing of issue and stated he thought it did what the other jeeps did. Case mgr. Told me i could take to another dealer for a different case mgr. I emphasized this is a dangerous condition. Michael didn't want to be concerned with issue, it is dangerous, and i was reporting. Svc. Mgr.said he had spoken to michael,in the houri have video.
The contact owns a 2019 jeep cherokee. The contact stated that several service indicator lights were displayed while driving 79 mph prior to the vehicle shutting off independently. The contact coasted the vehicle over to the side of the roadway. The vehicle was restarted however, operated with reduced engine power. The vehicle was slowly driven to don johnson's cumberland motors (1925 elm st, cumberland, wi 54829, (715) 822-4931) to be diagnosed. The mechanic was unable to retrieve a fault code. The vehicle was then taken to an independent mechanic to be diagnosed. The contact was informed that the failure was with the transmission. The contact was referred to the dealer for assistance. An appointment was scheduled but was still pending. The manufacturer was not made aware of the failure. The failure mileage was 42,560.
When slowing down and starting back up to speed the engine and transmission are not in sync causing a hesitation to occur not all the time but sometimes when your coming on to the interstate and you go to accelerate this hesitation occurs witch good be dangerous.
I drive a 2019 jeep grand charokee latitude. I approached a stop light last month at a major intersetion and the engine shut off. The car behind me almost rearended me with my new born. Omg this car is not safe to drive if it just shuts off for no reason. Later this month the front suspension started making alot of noise. The car has 43000 miles. Observed the passanger side strut mount clip that keep the strut from seperating from wheel wheel loose. Strut failed and caused issues with drive train. Car is on blocks in my garage know awaiting struts and strut mounts.the jeep used a very small plastic clip to secure the top part of the strut, so in my case when the strut failed, the clip came loose and almost seperated leaveing the top of strut un-attached to anything omg! this a hug safty issue. Why has nhtsa not investigated this poor design. A placstic clip to hold a strut that is supporting the front end of a vehicle!!.
The contact owns a 2019 jeep cherokee. The contact stated that the battery was replaced three times and the transmission control module was reset three times. The contact stated that while driving at unknown speeds, the engine revved up. The contact removed her foot from the accelerator pedal and the vehicle independently accelerated. The contact tapped the brakes several times and the vehicle came to a stop. There was no warning light illuminated. The vehicle was taken to holden dodge chrysler jeep ram located at 640 s governors ave, dover, de 19904, where the technician was unable to diagnose or duplicate the failure. The contact also stated that the oil was topped off more frequently and there was no evidence of a leak detected. The technician informed the contact not to top off the oil. The failure recurred. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 5,000.
The contact owns a 2019 jeep cherokee. While driving at low speeds, the vehicle stalled and restarted and all the warning indicators illuminated on the instrument panel. The contact mentioned that when the accelerator pedal was depressed, the vehicle revved, but did not accelerate. The contact also mentioned that the steering wheel seized. The vehicle was currently at akins ford (220 w may st, winder, ga 30680, (770) 867-9136) for diagnostic testing or repairs. The manufacturer was not made aware of the failure. The failure mileage was 2,000.
I bought my jeep on december 12, 2018 from jt's jeep in lexington sc. At roughly 400 miles, the start/stop system light illuminated and displayed a message for service.i parked the jeep and shut it off, and restarted. Worked fine after that. At roughly 1,600 miles, it did the same thing again. Same procedure. Went away. At 7,500 miles i took it in for service and they checked and said nothing was wrong. At 8000 miles i was merging onto the interstate in columbia sc and started to accelerate and it lost all power; power steering, acceleration, braking, and displayed a message of "electrical system fault" i managed to get it off the road and restarted, drove to ga fine. I scheduled an appointment with the local chrysler dealer here in ga, they kept it an entire week and claimed nothing was wrong. But that they fixed a recall that would remedy the issue. It has not. It has done this again and again, sometimes completely locking down, other times just illuminating the auto start stop service light. I am terrified of my vehicle. I bought it brand new because i needed a safe, reliable vehicle. It has been anything but. It currently has just over 10,000 miles. I have photographic proof of the times it has went haywire.
Vehicle stalls when driving at any speed. Extremely dangerous. *dt
When driving the vehicle around town or on the highway if i take my foot off the accelerator for any reason that requires me to slow down the accelerator has an extremely slow response time when i re- accelerate anywhere between 3 to 6 seconds. This is extremely dangerous if another vehicle is coming up behind you and traveling faster than the car can accelerate to get out of the way. Several times i have almost been hit from behind because i can't get the car to accelerate back to the speed i was traveling until the slow response allows me to speed up.
This reports documents a second instance of power failure. On friday, jan 4 faii was driving on interstate hwy 287.the dashboard went dark at first and then started flickering.car then stalled while driving.the gas pedal no longer worked. The power steering failed.i coasted to the shoulder.when in park the dashboard came back on with battery, engine light, and p with circle and exclamation mark.a message came on display to service transmission.i had to be towed to the car dealership.at the dealership i was told the repair work wouldn't start until monday.on monday afternoon, i was told the battery connection was poor and they ordered a part.i also received a recall email that states the transmission needs to be fixed.i feel this vehicle is life threatening at this point.many cherokees have received 5 recalls and i only have one.please look into the cherokee limited 4 x 4.
While driving my jeep suddenly shut off. This happened twice, so i took it to liberty jeep in libertyville. I was told that they would need to doa pcm reprogram and that it will now burn 1 quart of oil per every 1000 miles and that i would need to keep an eye on it to continue to top of the oil so the jeep doesn't shut down. This is not acceptable for a dealership to say. I am fearful of driving long distance on highways with this now and would like to get out of this lease. I have attempted to discuss with the dealership and i haven't had any luck.owner or managers do not return any emails or phone call. This is very disturbing.
Transmission has play. When we place the vehicle in park it rolls at least 7 inches more.
2019 jeep cherokee latitude stalls while the vehicle is in drive. The entire vehicle shuts down, the battery light displays, and the vehicle must be stopped, put in park, and restarted. This issue was noted by a recall earlier this year by jeep, but service for the recall was ineffective and issue remains. Both experiences were while the car was in motion (driving) at approximately 35 miles per hour both on low grade inclines. The first experience was with less than 1,000 miles on the vehicle and the 2nd experience was at approximately 35,000 miles. Also, the speed control of the vehicle is inconsistent with both lurching at take off and slow acceleration. *dt *dtconsumer stated the jeep was taken into the dealership for the final leg of the oil consumption test. Upon speaking with thedealership, they stated that, in the last week, jeep acknowledged an engine oil consumption issue with this make and model. We were further told that a new engine will be ordered for the jeep but because of the mass amount needed, it is a 2-3 month wait. In the wait time, we have been instructed to check and purchase oil for the jeep every 2-3 weeks or as needed.
Was at a 4 way stop sign getting ready to pull off when vehicle stop working. Tried to recrank the vehicle but it took 5 minutes to start again. Called dealership and took it to the service department. About a week and a half later vehicle started having issues again. Vehicle started to stall and have a very slow take off. Take off was so slow until i had to sit 15 minutes before take off.
On june 15, 2020, i turned left onto a city street and my vehicle began making the warning sound, the same sound when the seatbelt isn't buckled. A few seconds later when i turned right into another city street, the battery level warning came on, then the entire dash lit up and the vehicle quit.after a few attempts to restart, the engine came back on. The next day after i made a left turn, the same thing occurred, the battery level flashed on the dash, then the entire dash lit up and the engine shut down. I wasn't able to steer the vehicle to the shoulder of the road.it took 5 attempts before the engine would restart.on the june 18th soon after i pulled out of my driveway onto a city street,the same event occurred, the dash lit up and the engine stopped, however this time i wasn't making a turn, but i had slowed down because another vehicle coming in the opposite direction had veered close to my side of the road.it took several attempts to restart the engine, and it soon cut off again before i got it back in the driveway. When this occurred, there is no way to guide the vehicle to the side. I was very fortunate that i wasn't hit. Now i am too scared to drive my vehicle.
The contact owns a 2019 jeep cherokee. While driving, the vehicle lost power without warning. The contact shifted into neutral and the vehicle restarted. The instrument panel indicators flashed as the contact drove home. The following day, the vehicle was started, but then shut off and failed to restart. The contact called the manufacturer and had the vehicle towed to fairfield chrysler dodge jeep ram (1409 montour blvd, danville, pa 17821, (570) 275-3300). The dealer diagnosed that the abs unit needed to be replaced. After two weeks, the contact drove the vehicle and it stalled two miles later. All the instrument panel indicators illuminated again. The contact was able to restart the vehicle and barely made it home. The vehicle was towed again to the dealer where it was diagnosed that there was a loose wire. The vehicle was currently at the dealer. The contact wants to return the vehicle and stated that it was unsafe to drive. The failure mileage was 13.
While stopping at a stop sign, the d on the gear shift started flashing. I lost the ability to accelerate and the car started rolling backwards. I had to stop, turn the car off and restart it. Upon taking it to the dealership they said it didn't throw any codes and to bring it back it if happens again.
Car does not go in to drive and will sometimes lurks in to high gear from a start or a initial go. The car revs up thinking it was in drive then slams in to high gear and goes.
2019 jeep cherokee is doing everything that the power train recall was listed for in 2018 but this vin was not covered under the recall. My vehicle has broke down multiple times without warning and i have even bought a new battery just to find out that was not the problem. The most recent time it broke down it was stationary, all warning lights came on across the instrument panel. The warning lights have flashed like thatbefore while in motion on highway and city.
The contact owns a 2019 jeep cherokee. The contact stated that when using the start button for the vehicle, it would hesitate to start instead of starting immediately. The contact then stated that while driving at highway speeds the vehicle would hesitate to accelerate and exhibit a sputter when attempting to accelerate as well. The contact stated that while driving approximately 50 mph the vehicle suddenly began to reduce in speed. The contact stated they lost all throttle with the vehicle. The vehicle's service electronic throttle warning light illuminated. The contact contacted the dealership (tri-star uniontown located at 2 superior way,uniontown, pa 15401phone number 724-430-1401) who replaced the vehicle's wiring harness, reprogrammed power train module, pedalaccelerator replaced, replaced the throttle body, reprogrammed transmission control module, and other repairs. The failure remains. The contact stated the failure occurred about 5 times. The manufacturer was made aware of the issue and opened case number 74681739. The approximate failure mileage was 1,000.
My jeep has 8300 miles on it and i was driving 45 mph and a warning came on the info screen as well as a ding sound, shifter service? i looked and all the lights were lit on the shifter (dnr =-) i drove it to the dealer and they had me turn it off and then back on and it went away and setup appointment for the next morning to do a update? well that was done and they said it still needed replaced(shifter) waiting on parts, was told it was safe to drive. 3 times now once while backing it did it again, the other 2 times i was driving on level pavement. I am worried about the fact this is a switch controlled not a shifter with mech device that changes gears. Is it safe to drive??
When excelling on the highway there is a vibration felt in the steering, suspension and or drive-line starting at 60 mph. The vibration increases with severity to the point of where it feels unsafeto increase above 75 to 80 mph. Generally below 60 mph or costing at 60-70 mph down grade the vibration seem to be regular road sensation.
From the that i drove it out of the dealership i noticed that applying the gas did not get me the instant needed power to get this 6-cylinder car moving.in november this car with less that 300 miles was back at the dealership when it also developed a surge in power and a fluctuating engine revving... It spent a month at the dealership before they could determine what the problem was. That problem may have been solved but the acceleration is still a concern of ours which we need to live with for another 2-years which is the remainder of our lease.
After coming to a stop at an intersection with a red light i was at a complete stop and the auto engine on/off feature activated. When the light turned green i went to accelerate but as soon as i applied the accelerator the displays, dash lights, and headlights all turned off. The vehicle's engine also turned off. The electronics stayed off for several more seconds before coming back on but i could not start the vehicle for nearly a minute. While attempting to turn the vehicle back on i had put it in park, had my foot on the brake, and had held the push to start button in all three positions. The engine did not attempt to turn over at any time. After approximately 1 minute, i was finally able to start the vehicle again and continue to my home. Once i arrived, i cycled through the vehicle information screens. The battery read an output of 13.6 volts. The vehicle acted normally afterwards and no warning lights appeared after or were on before.
Vehicle burns a tremendous amount of oil.minimum of 2 quarts between oil changes.also vehicle lurches when put into gear on first few startups of day.
While idol at light dove & 29th st mcallen texas vehicle turned off and stalled (recall id#286936) in heavy construction on intersection increased the unsafe condition for my passengers (all children) then started i drove across the intersection- mid drive steer wheel locked lights blinkining vehicle engine shut down while driving vehicle called dealership said to bring it in there were a lot of recalls on about this or i needed an oil change. That day i was diagnosed with singles and ended up spending the next 2 weeks at home. All of these appear to be recall and created unsafe conditions not only for myself, my children, and their teammates (my other passengers) but for other drivers in heavy traffic and children riding their bikes i had to honk to catch their attention and put on my hazards lights so the vehicles behind me would notice i was stalled again on dove and 29th st thourghout all this time i kept getting calls to purchase extended warranty never rec'd call or text about recall until feb. 1st, 2021that was the first time i rec'd notification in writing via text about recall
While driving my jeep its completely stalled out loosing power steering and electrical , had to manually get it to the side of the road. A previous recall ua9 has been issued for this problem but my vin doesn't match even though it did the same thing.
Takara recalljust bought this vehicle a month ago and it's has been turningoff on few times while driving on the highway with my family.it's not awhile i'm at the stop sign or light, it's while i'm actually driving. I had to press the button again in order to turn back on
Vehicle bought with about 14 miles on it. At about 200 miles a noise appeared when coasting and applying light pressure on the gas. The noise has become louder and more noticeable to the point where you can feel the noise in your feet. One a few occasions, the traction control light came on, the noise became louder and happened for a longer period of time. Dealer can't find an issue but refuse to tell me if it is safe to drive. Dealer took a different vehicle (exactly the same) and found the noise is happening in that vehicle as well. Pretty sure the issue is in the drivetrain. Dealer reported the problem to fca star engineering but there is "no fix at this point". It was found that there have been numerous complaints on this same issue for almost a year. This vehicle only has 1900 miles on it...
I have a lot of hesitation when excelerating. I am scared of my vehicle. I am afraid i am going to get into accident . I have taken jeep in to be checked was told no recall but their is something very seriously wrong my jeep cherokee please help i've only had it two month.
Takara recallwhen car is beginning to accelerate,the car jerks and stalls . Sometimes you can feel the jerk throughout the entire car. Especially when stopped at a red light.when you start to accelerate the car you can see the rpm go from 1 to 3 immediately.then a complete jerk of the vehicle.have taken vehicle to dealership. Chrysler has ran codes to try to determine the problem. It comes back as nothing is wrong. I have read over thousands of reviews online about this exact same issue and no one knows exactly what is going on. This is a safety issue.
Engine stalls out randomly on the highway and runs itself completely out of oil. Transmission lunges/jolts through gears.
The vehicle keeps stalling without warning recal#ua9/nhtsa 18v-739 the dealer had the car to fix the recall.the car still does the same thing as it did before recal.it has been in 6-8 times for this problem.dealer installed a data recorder and it did not record an event twice. It happens on the hiway, the streetand in front of the house when going into driveway;
When shifting from reverse to drive the transmission hesitates going into drive 50% of the time this hesitation usually lasts from 1 to 3 seconds. Doesn't happen every time but it does happen frequently,
On 2/28/19 i purchased a 2019 jeep cherokee. On 4/15 i had to have the transmission replaced due to leak & failure. On 5/27 i had to have the dash instrument panel replaced due to failure, which i have video record of. On 7/10 i had to have the park sensor replaced due to failure & the vehicle throwing itself into park instructing me that door was ajar when it wasn't. I can only imagine if this had happened while i was doing 70mph on the freeway. My vin is not showing in any of the recalls, however three recalls pertain to me. So i need to know what to do to make ppl aware of these recalls. My vin needs to be added to the list. I have all repair reports needed to prove my vehicle is a safety issue. I have repetitively asked jeep to place me in a safer more reliable vehicle and they refuse to return my calls or assist me in any way, stating that 'this is why we have warranties' someone needs to contact me about this issue. I need help before my vehicle results in a fatal crash no kills my family and me. I am noting that i contacted the nhtsa about this issue on 9/11 and am awaiting a response.
After an intersection stop and starting to accelerate during a right turn and car in motion, the car engine stalled. The dashboard showed 0 rpm and just the battery indicator on. Park over the road shoulders, i could start the engine again after 2 attempts.this has happened 3 times as of now, 2 times last week (may 10 and may 11 2019). Went to the jeep dealer in pineville, charlotte, nc. They suppose executed the work order for the safety recall u86 (nhtsa recall number 18v-523) on may 11. But today (may 13 2019) the car did exactly the same in the same intersection like the first time.car has only 4,250 miles.consumer stated i went to the dealership as i saw "oil pressure" error message on the dashboard and noticed abnormal low engine oil level, having just 4,000 miles.during the recall service, they suppose checked all levels including the most important one: engine oil. So, after a oil change and oil level replenishment, the jeep cherokee is working well since then. Consumer took the vehicle to another dealer to get oil change.
The vehicle does not shift correctly. It lags terribly. It does not accelerate properly. It jerks and the transmission grinds. The brakes make strange noises when coming to a stop and it doesn't stop as quickly as it should. The radio overheats and the usb ports stop working randomly. The vehicle cut off on a major hwy at one point. Several complaints have been made to the dealer and it has been serviced multiple times and it's not correcting the problem. It's a brand new vehicle and started having issues not long after it was purchased. The dealer keeps re-flashing the transmission and it's not fixing the problems this vehicle has. Chrysler won't do anything for us because they say there are no codes on the vehicle. This vehicle is not operating properly and it's not even safe to drive. We shouldn't have to keep a vehicle that was purchased brand new and it has had nothing but problems. The mechanic even admitted it lags but stated "it's not that bad." this is unacceptable. No brand new vehicle should lag at all or have any of these other issues for that matter!
When coming to a stop light or to turn my vehicle shuts off and now as i was trying to leave the parking lot it completely shut off and would not start brake became hard to the point were the peddle didn't move and the engine light was flashing as well as the battery light. When entering the freeway and waiting to merge my vehicle shut off luckily i was able to start it back up again.
At highway speeds with cruise control set, the cars transmission and engine rpm would increase to as much as 5500 rpm during deceleration. Speed would fluctuate as much as 12 mph (increase or decrease from set cruise speed). Dealership has had vehicle in their possession for two months and still has two open recalls that have been unresolved. Dealership has failed to fix or replace vehicle.
While i am in movement driving my vehicle. Without any warning lights popping up in my dashboard. My vehicle suddenly stops. It has happened to me while i was driving in the highway and a semi truck was driving behind me. I hit my brakes fast enough so that the semi truck could react in time, but otherwise i could it have gotten impacted from the back which i am sure. It would it have cause more than just and accident. The date this happened i noticed the car kind of slowed down its velocity fast and dramatically when it stop. It was still running, no smoke or anything coming out of the hood. I did noticed that the heater felt extremely hot more than normal which it also made me panic a bit. She shift gear i wasn't able yo move it at all. They had advised me at the dealership one of the mechanics that sometimes,if this happened; to turn the car off for 10 mins and then turn it back on. I did that, that night and when the car turn back of the stability ligh warning came on, the brakes light came on, the engine ligh came on, the emergency parking light came on, but this this i was was able to move the shift stick but i could only drive forward. I tried to reverse and go back but it wasn't letting me. My sensors were beeping as if i was near or close to hitting something. When my car was the only one in the highway. One of the things that i noticed while seating in my car. This normally happens to my suv when it's very cold outside. We are talking -4 degrees, but i am surprised because this is a 2019 vehicle that i have and i have only had it for 5 months. I have taken it in for service 4 tmes and they supposedly fix the issue but now it has happened again and i don't feel safe in that vehicle. A vehicle that stops out of nowhere, definitely not safe. I am not only putting myself in danger, but i feel like i am putting everyone around me driving in danger.
When driving down hills and manually downshifting to maintain the legal safe speed the transmission will freewheel for several seconds around 45 mph and will not downshift until 53 mph.at first service visit, dealer updated shift programming for the transmission, with no improvement.at second visit, jeep service wrote on invoice "6886 normal vehicle characteristic. Verified customer concern.going downhill and manually shifting, engine and vehicle speed may increase before down shifting.this is due to a dog clutch being used for that gear, and requires engine speed to increase in order to engage that clutch.no fault codes, no service bulletins or star cases for this concern.tech and shop foreman road tested vehicle confirming normal operation as compared to like vehicle."several times when descending a moderate hill in san diego, a hard brake application is required to bring the vehicle under control so as to avoid a rear end collision with a vehicle in front.this is an unsafe design fault of the zf 9-speed transmission.more than 500,000 zf-9 transmissions have been recalled since 2014, and safety problems continue.
New car, 2 weeks old with 800 miles will not hold speed with cruise control while going down hill. In fact , the car actually accelerates with engine. This happens at all speeds. Dealers and factory says "it is a characteristic of all 9 speed transmissions".it is a dangerous situation.in another transmission related issues, the car makes a loud clunk when driving between 30-50 mph on a flat road when lightly putting foot on accelerator. It is so loud and hard you can hear and feel it over the radio.again we are told this "is a characteristic of the 9 speed transmissions"!unacceptable! a class-action lawsuit needs to filed against the manufacturer.
Unknown of what the issue is but since i bought my 2019 jeep cherokee latitude recently i've took it in for service multiple times paid out of pocket because when i slow down it shudders bad and stalls at time this is dangerous i was on the highway and it stalled dead right in the lane and a semi truck almost crashed into me. I took it to the dealership they first said my oil was 1 quart low which i didn't believe then they did a pcm update on another visit and problem is still there this almost gave me a heart attack i could have got killed! either reimburse me for the problems or investigate what this could be.
I have reported problems with the transmission and revving up while driving today. But i got in my jeep went down there road to a stop sign. Then preceded to drive and the jeep just roared and did not accelerate, i'm in the middle of the road then here comes traffic closer. The transmission is a problem. There is no fixing, every jeep ship i go to, they don't fine nothing.
I leaned my 2019 jeep cherokee back in september 2018. A week after leasing it i was slowing down to come to a stop sign and it beeped at me and all the power shut off in the jeep. I tried to hit the start button nothing. I put it in park after fighting with it to go into park and tried the start button again. Nothing. So i waited 2 minutes and tried again it turned back on and was fine for the rest of the drive. January 24 2019 i was pulling out of the parking garage at work and after 4 minutes of it being on it shut off mid driving. Same thing happened it beeped and all power shut off. I put it in park and hit the start button. Nothing. Waiting 2 minutes tried again turned on made it all the way home. Also when i turn either way it beeps as of a door is open. No door is open check repeatedly. When i go over a speed bump it sounds like something is grinding in the back end i have to come to a complete stop and start again after the bump or the jeep will not move. The radio will randomly make a very loud static noise that is ear piercing for a second the it will be fine or it will restart the radio it's different everytime it happens.
I got my car mid june and after putting on about 4000 miles i started hearing and feeling some strange things with the transmission. Here is list of the issues i'm experiencing:after starting my car & putting it into gear (drive), i drive about 200 to 500 ft (at a max speed of 30mph) and i hear a grinding noise. The traffic light turns green i put my foot on the accelerator and sometimes it will start moving in low gear very slowly then it suddenly jerks and flies (as if it were trying to make up for its previous lack of response) recently when i went from reverse to drive (backing out a parking spot) the car went into low gear it took about 30 seconds for it to go back to normalps i live in brooklyn ny
I was approaching a traffic circle and had to yield. I never came to a complete stop, but was traveling around 5mph. I pressed on the accelerator to continue on the circleand my car stalled. I was almost side swiped due to my vehicle entering the circle and not accelerating for approximately 10 seconds. This has happened on several occasions when coming to a yield area. My county has over 150 traffic circles with yield signs. This will be dangerous with this happening frequently. I am marking this as occuring 4/11/19 because it was very bad that occasion. It made me think of the times it hasn't been as noticeable in the past though.
The contact owns a 2019 jeep cherokee. While driving approximately 15 mph, the vehicle stalled and an unknown electronic symbol illuminated. The vehicle was taken to crowley chrysler jeep dodge ram (860-261-3000, located at 1461 farmington ave, bristol, ct 06010) where the software was upgraded, but the failure recurred. The vehicle was taken back to the same dealer and an unknown failure code was located. The dealer also diagnosed and replaced the engine. The manufacturer was made aware of the failure and advised the contact to file for an arbitration. The contact filed for an arbitration. The failure recurred and the same dealer installed a flight controller to track the failures. The contact later received notification of nhtsa campaign number: 18v739000 (power train). The vehicle was repaired per the recall and the contact stated that the vehicle "appeared to be repaired"; however, she wanted the vehicle replaced. The failure mileage was unknown.
Within a 2 weeks after i bought the jeep, while driving my brand new jeep cherokee trail-rated, going over speed bumps at a very low speed 3-5 miles ph, i heard a grinding noise coming from the transmission. Took the jeep back to the dealer and was advised that the manufacturer, chrysler, had installed a brand new type of transmission, they found no problems at this time. Again within 2 days, i had to bring the jeep back to the dealer and this time i was advised that the technician validated myconcerns and performed a transmission quick learn 5060 wc90. Part # count: claim type w. In order words my complaint was valid. Another week later, again brought my jeep to the dealer and two days later i received a phone call from the dealer telling me that they couldn't find the noise and for me to come to the dealership and drive my jeep with the manager in order to reproduce the noise. I am not making up the noise but now after the validated the fact that there was a manufacturer problem due to the fact that it is a new transmission, now they can't find the noise, there is most definitely a serious problem and there are no recalls at this time for this problem. I anybody has a similar issues, please let everybody know!!!!!!
While driving 80mph on the highway, my 2019 jeep cherokee went into complete failure mode. The power in the vehicle failed, i was no longer able to accelerate. Luckily i was able to dodge my way through traffic and get off the highway and into safety. After 48 hours at the dealership, still no official root cause of why the power failed.
This is the third time we have had an issue with my wife's jeep. 2019 jeep cherokee limited. First issue was just over a thousand miles, spent almost a month in the garage. Going down the interstate at high speeds the car shuts down and you lose all power steering, the brake pedal gets hard, etc. You lose all lights in the dash, all power going up hills, have to stop completely and restart in order to go anywhere. Serious safety issue as reported to jeep multiple times now and they have said is fixed. We have requested they swap out our vehicle with another new jeep and they refused. This is a serious serious safety issue where the ability to safely drive the car abruptly stops while you are driving. Power steering completely shuts down as does the car transmission making it so you can go nowhere. We have been almost wiped out by a semi truck on the interstate, this is after their third attempt at fixing the vehicle and saying it is fixed. And safe. We have requested time after time for them to give us a new jeep and they refused because they don't want to dish out the money or whatever the case is. This vehicle can lose power steering and the transmission can go into neutral at any time while driving down the road causing you to be left with a very unsafe vehicle at highway speeds and potentially unable to steer the vehicle. It is a miracle that my wife who was 40 weeks pregnant at the time was able to put all her muscle into the car and steer it away from going over a cliff the first time when it died. The second time we were on the interstate on the way to a doctor's appointment. Third time was today on the interstate again.
5th complaint here about this vehicle which is now lemon law buy back due to lunging against the brakes at a stop, failure to shift properly and a throttle responsive clunk that has never been resolved. The only repairs fca would approve is reprogramming the computers which was completed several times and still has these issues.
My 2019 jeep cherokee laredo is equipped with the 2.4 liter 4 cylinder engine. It's constantly losing oil and shuts down without any type of warning. It has only 18,000 miles and i feel that it's very dangerous. It's been happening since i purchased it.it has shut down on major roads as well as local ones. I never know when it will happen next.
Driving down the road and the automatic transmission shifts hard into a certain gear, 3rd to be exact. It feels like the transmission is going to fall out.then when i have cruise control on and its set at 70 going down a hill and the engine revs the rpms past 5 to slow down which it never does until i use my brakes to show down. The car is in motion, but on 9/5/2020 the clunk sound did it 4 or 5 times that day and i had the air on.stopped in a parking lot to the store to grab things,then the check engine light goes on.get home about 2 miles away from the store and went to put in reverse and the car wouldn't move. Then put it into park and back into reverse then in could move the vehicle
When almost to a complete stop feels like the transmission bangs the car forward. Very annoying and potentially dangerous as it jumps forward.
My car continues to stall intermittently. I received my car back from the service department on 31-oct-2019. Later that day, on my way home from work, my car stalled going approximately 25 miles per hour. The vehicle lost all power and came to a stop on the 405 freeway. I was in stop and go traffic, which may have saved my life since other vehicles were driving slow and at times stopped. This allowed me some time while i attempted to restart the vehicle. It re-started and i made it home.
My car shut off in the middle of the road or at the stop sign several times. I had to restart the car in order to start it and drive. The brakes have also squealed several times while slowing down on the local streets and interstate. The bluetooth takes 10-15 minutes to add the phone and sometimes does not connect until car is restarted. These incidents started to take place in may 2019
The contact rented a 2019 jeep cherokee. The contact stated that the vehicle failed to accelerate over 58 mph. Also, the steering wheel swerved to the left and the contact lost control of the vehicle. The vehicle spun around and came to a stop on the other side of the road. All the air bags deployed.the rear driver's side occupant sustained injuries to the left leg, foot, arm, and shoulder. The contact sustained injuries to the head, neck, and back. Medical attention was received. Police report number: [xxx] was filed. The manufacturer and dealer were not contacted. The cause of the failure was not determined. The failure mileage was 11,382. *dt *tp'parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).'
Our 2019 jeep cherokee limited has just over 12k miles.the instrument cluster (dashboard, radio screen display, and gear shift lights) go black or dark grey, and we have nothing displayed - speedometer, gas gauge, climate controls, messages, or any other safety information.we are just driving along, and the instrument cluster just quits working.this has happened four times now.three times the display came back on after several minutes, once after stopping the car and restarting, while one other time it did not work again until we started the car the next morning.this is a serious safety issue, because we are driving without any vital information.we have taken our jeep to two different dealerships who did not fix the issue because they said there were no error codes displayed.they stated we would need the jeep at their dealership indefinitely and they would need to drive it every day until it happened while at the dealership.we even pointed out to the dealerships that there was already a recall on 2019 jeep cherokees for the instrument cluster failing, but they said ours was not one of the jeeps in the recall.if you google "2019 jeep cherokee dashboard display problems" or something similar, you will find dozens of complaints about this issue.
Automatic transmission exhibits odd behavior from the day of delivery of this new car,jeep service says nothing is wrong; clunking noise when lightly tapping the accelerator, rough shifting, when letting foot of the accelerator vehicle doesn't slow down and takes long time before it does, it feels like it is coasting instead of slowing when it finally downshifts it speeds up on its own and then slowly decelerates.
Started out when going over a bump slow you heard a grinding noise, now when it shifts into first at a stop the transmission has a clicking noise and also surges and shifts hard.
I've only had this vehicle 2 months.....came to a stop at a traffic light, when to take off the vehicle died.would not restart, could not get the vehicle out of drive, finally get it out of drive, vehicle still won't restart.finally restarts, then dies again, restart, dies again, finally get it to start start/stop light is on for service.turn start/stop off, drive to safe place, turn vehicle off, light goes off, vehicle doesn't act up again at this point because i have turned the start/stop off.at dealership for over a week now, they "claim" they can not get it to reproduce the issue.i'm reading online lots of issues like this, why aren't these vehicles being recalled or pulled off the road.someone is gonna get killed!
My car hesitiates when putting it in to drive from backing up or just taking off. It hesitates going from low to high speed taking a long time intermittently. This is a very serious safety issue. I could be side swiped or ran in to.
I ready took my car 3 times to chrysler dealer, the issue is while i was driving the car shut off 5 times on the last 3 weeks, the dealer told me they cannot duplicate the fault so i need to keep driving like that, but what about if this happens on the freeway i will crash. I feel unsafe and the dealer don't want to do anything because they cannot duplicate the fault and is not a check engine light, and i ask what about if something happens to me or my family and they respond with chrysler will cover everything.
The contact owns a 2019 jeep cherokee. The contact stated that his wife was driving and stopped at a red light; when the light turned green, the driver attempted toaccelerate and the vehicle began to slowly accelerate at a low speed and the vehicle shuddered and stalled. The driver restarted the vehicle to continue driving however, the failure recurred intermittently several times. There was no warning light illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 63,000.
Vehicle is shutting off while driving, causing loss of steering and everything else in the vehicle. This has happened twice. Once at 30mph, and at 50 mph. Luckily i did not wreck or hit someone. This vehicle isn't safe to drive. Someone is going to be killed if this is not fixed. This seems to be related to a recent recall by fca affecting other 2019 jeep cherokee models. That states: the power train control module may fail and the customer will experience a no start, a start and immediate stall condition, or engine stall while driving.
3rd time now vehicle in the shop for same, vehicle lunges against the brakes while at a stop like at a traffic light or pulled into garage. There is also notable clunking while depressing the accelerator (last time in shop was told it was a motor mount). Fca customer care had been in communication with me but once reported the problem again there has not been any replies. Vehicle was purchased sept 2018 and mileage is currently 2186 (yes, 2186). Almost 200 miles and roughly 2 weeks since last visit.
The contact owned a 2019 jeep cherokee latitude. The contact stated that while driving on a damp road at 45 mph, the vehicle independently went into park which caused the wheels to lock as several unknown warning lights appeared on the instrument panel. Due to the contact losing control of the vehicle, the vehicle slid off the side of road and hit several metal poles located in a farm yard. Once the vehicle came to a halt, the contact shut off the vehicle and discovered that the front driver side tire had detached from the vehicle. The air bags did not deploy upon impact. A police report was not filed and no injuries as were reported. The contact was able to change the driver side tire with a spare and drove the vehicle home. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle was then towed to an independent mechanic where insurance deemed the vehicle a total loss.the failure mileage was approximately 60,000. The vin was unavailable at the time of the complaint. *dt
I'm not sure if i picked the correct category. But basically sometime when i stop my vehicle shuts off. It has happened a few times now. My car no longer does the thing when it turns the engine off to save fuel. My vehicle also starts so sometimes, like it's having problems with the engine turning over.
Accelerating is jerky and many times does not shift correctly as speed increases (into next gear on left hand side ). Also, as vehicle goes down small hills it seems like it doesn't understand how to handle the decease in acceleration. Also, when shifting from reverse to drive, it takes at least 30 seconds to correctly respond. I brought vehicle into shop, they stated it was the vehicle getting to know how i drive.
Clutch slips when downshifting. Also when shifting the jeep in reverse a gap is felt before the jeep lurches in gear seems like the gear is engaging late.
Vehicle driving and when coming to a stop it seems like the auto turn off wants to turn off even before stopping. Feels like its going to stall. Also leaving a red light when it auto turns on it jerks and then switching from first to secong gear it jerks. The transmission has so much lag switching gears and picking up speed it also jerks and takes forever to pick up speed. But my most concern is gear switching and jerking and almost stalling when coming to a stop with the auto shut off trying to turn off while driving. And when it turns back on it jerks when you give it slight gas.
Vehicle hesitates when accelerating, causing a lag in motion.have had issues where lack of acceleration has placed my wife and i into a dangerous situation of being in an accident, like when trying to merge in traffic.this has been happening since my wife boughtthe vehicle in november, 2018.took in to the jeep dealer in colorado springs and was told that nothing could be done until jeep decides to issue a software update.have seen similar complaints (hundreds of them) posted on nhtsa and carcomplaints.com .chrysler/jeep needs to address this problem before someone is injured or killed.
While driving my 2019 jeep cherokee with 18,261 miles suddenly the vehicle completely stop in the middle of the road.lucky this happened on a side street not on a highway or a busy intersection that could have resulted in a injury or even a death.i was trying to step on the gas pedal but the vehicle would not move.i have noticed on my center console display was black nothing was display no radio or climate controls.on my front dashboard display had a warning of service transmission restart in park.the engine light was display also the battery, emergency parking brake, and the traction control was display.this event happen five times in two days. I have taken this vehicle to a jeep dealership and they are saying that the transmission needs to be replaced.i am saying to myself that this is a jeep cherokee with 18,261 miles on it. This type of vehicle should have a nationwide recall and the nhtsa should have a hard look at this situation and the consumer complaints on this vehicle. This type of vehicle should not be driven on a public road or even a highway. For a consumer driver this type of vehicle is unacceptable the vehicle is a death trap.
Jeep has 6664 miles on it and airbag service light came on and says that airbag needs serviced.at first the light would come on and then turn back off however, now the light is on and remains on.next complaint is that after slowing vehicle down and beginning to accelerate again,the jeep seems to not want to accelerate normally...it is hesitant and then suddenly picks up speed.3rd complaint.while sitting at a light or stop sign it feels like the engine is pulling against the brake (as if you were trying to accelerate and brake at same time) in a "lunging" manner.
Car stalled and lights on dashboard flashed when stopped at intersection
When coming to a stop or already stopped (like at a traffic light) while in drive, when vehicle will randomly "lurch". The engine will very quickly rev and attempt to overpower the brakes. This appears to happen more often if auto start/stop is disabled. There is also clunking that has been progressively getting worse coming from transmission area. The mileage of the vehicle is only at 1,052 miles and is currently at the dealership.
The transmission takes far too long to downshift when called upon for a quick drop in gears. When driving at highway speeds or even normal city speeds, when you need to change lanes for a quick pass of another vehicle and push the accelerator to the floor, the vehicle is left waiting for 2 to 3 seconds for a downshift with only coasting power, no acceleration. This lag time for a downshift & application of power clearly needs to be addressed because it is hardly safe or reasonable.
The contact owns a 2019 jeep cherokee. While driving at an unknown speed, the vehicle experienced a total loss of acceleration and transmission power. The contact stated that the vehicle felt as if it were stuck in neutral gear. The vehicle was towed to teterboro chrysler jeep dodge ram (469 us-46, little ferry, nj 07643 (201), 440-0222), but the cause of the failure could not be diagnosed. The manufacturer was contacted and stated that the abs module failed. The vehicle was repaired, but the failure recurred twice. The contact stated that the brakes seized and there was a total loss of transmission and acceleration power. The vehicle was taken back to the dealer where a case manager was assigned. The manager had not called the contact back and the contact's request was escalated to a supervisor. The contact requested the vehicle be returned and exchanged. The manufacturer provided a case number and stated that the analytical department would call the contact within 24 hours. The failure mileage was 350. Consumer stated incident happened 3 times. Updated 11/29/18
When backing out of flat driveway onto a downhill slope the vehicle transmission fails to go into drive, seeming to be hung up in neutral for 3 maybe 4 seconds then into drive.this problem has also presented itself when backing out of a parking space on any grade.transmission and engine were flashed by dealer at 5200 miles.no improvement.mechanics at dealership said they are not aware of the problem. At 5215 miles she going back to shop.same issue.vehicle is not safe to drive!
Service light on dash "svc 4wd" took it to the dealership stated power transfer unit solenoid bad. Ordered part and when received pulled ptu off vehicle and removed solenoid. Saw that ptu had internal damage and ordered new ptu. Replaced ptu when received. This is same failure of the 2014-2018 cherokees recall. My 2019 was not included.
Car stalls while driving. Has occurred well over a dozen times. While driving, there is suddenly no power in the engine. After several visits to dealership, it was decided that this is due to low oil levels. I was told to check oil at every fill up, something i have not had to do since 1979. At every oil change (not at dealership), i am told that my vehicle burns oil. As stated in a recall previously:'an engine stall while driving can cause a vehicle crash without prior warning). The danger also lies in the replacement of oil while car is in the middle of a road. We need a new engine.
Vehicle stalls when slowing down. Restarts after several tries. Stalls when in motion and slowing down. This has happened 3 times with the first being 5-15-20.
Stuttering after stopping and stuttering when starting engine. Stutters when trying to get on highway.
After driving at freeway speeds of 60-70 mph, the steering begins to pull to the right continuously.then, without warning, it will suddenly pull to the left, then right, then the steering wheel will start to wobble and shimmy and a sense of loss of control of the vehicle is felt.the entire front end starts to shake. Also, at the time this is occurring, the odor of hot oil permeates the interior of the vehicle.this problem happens every time the vehicle is driven for over an hour at freeway speeds. Once, while this was going on the drive shaft front cv joint seized causing the drive shaft to come off the power transfer unit damaging the ptu output shaft.this vehicle, purchased new, has been in the dealer's repair shop four times for this problem (it is there now). In the past three months, it has been in that shop 65 days (so far).they have replaced the power transfer unit twice, the front cv joint and steering gear shield. This vehicle is unsafe to drive a freeway speeds. The problem appears to be the same one affecting the 2018 and 2019 jeep wrangler where the steering issues include shimmying, wobbling, looseness, and locking up. The jeep dealer where purchased and repairs attempted is dick hannah jeep, 3517 ne auto mall drive, vancouver, wa 98668.*dt
I purchased a 2019 jeep cherokee trailhawk on 11/11/2019. That same evening the instrument cluster, uconnect, and lights all cut out while i was driving down the road. This caused the engine control to be cut and dtc's for brakes, esc, transmission, and the shifter. Thankfully the first few times this happened on a street with heavy traffic during rush hour and i was able to restart the vehicle. It happened again on the second day while in motion on a side road and again the third day except while driving on the highway. After the third day, i scheduled it for service at a local jeep dealer. Upon having my vehicle for five days, the dealer discovered a corroded/faulty ground and made the necessary repairs. The vehicle was picked up on 11/18/2019. It drove great until 11/20/2019 when the power once again was cut from the instrument cluster, uconnect, and lights. This also resulted in a loss of engine control with the same array of dtc codes being displayed and also occurred while driving. I was able to safely pull off the road and restart the vehicle. Thankfully this happened roughly a mile from the dealer and i was able to limp the jeep there. They checked the codes and advised me to bring the vehicle back in the morning. On 11/21/2019 i returned the jeep to the dealer where it is currently being worked on again. This vehicle is an extreme danger to not only myself but to other motorists that could potentially collide with me due to the random and unpredictable nature of the issue. I am so concerned about the safety of the vehicle that i will not allow my children to ride in my vehicle with me.
Transmission has serious delay in downshifting when you step on the gas peddle when you need to speed up for any reason especially to pass another vehicle.this is all the time weather in city or highway.it seems the transmission can't make its mind up on what to do and what gear to downshift to.
Rented vehicle 2019 jeep cherokee going out of town. On my way to houston. On an exit on my way to put gas took the exit and the jeep could not brake was with my two kids. I tried to brake truck didnt stop ended up flipping over in a ditch. Single vehicle accident. Broken ankle immediate sugery plate 10 screws. Broken femur bone. Broken ribs. My son was airlifted to san antonio and daughter in icu. Terrible accident i thank god for giving us another chance. The jeep cherokee brakes did not work and it stall it couldnt stop at all. Im afraid of driving my life has change dramatically. Also my seatbelt got locked i could have died they had to cut it w/ a knife. That is very dangerous couldnt get out of the vehicle due to seatbelt being locked.photos attached.
Our brand new 2019 jeep limited 4 x 4 with v6 engine (285 miles)was started up in our drivewayi noticed the battery light was on.the dashboard stated the start/stop function was no longer working.the seat would not move for driver 2.we needed to get to an event and attempted to pull out of the driveway when we noticed the power steering was not working.we returned the car to its spot on the driveway.the car was started this morning with no battery icon showing and no dashboard memo.i'm afraid to drive this vehicle and will get it to a dealership.
This happened months ago and they cleaned some connections to fix it but its happening again.at full speed the car completely loses all electronics including power steering, braking, and the dash goes blank. Then it flashes a service transmission warningwhile every alarm and light on the dash comes on. After coming to a complete stop and putting it in park it will restart again. This has happened 3 times over 2 days.
5th complaint here about this vehicle which is now lemon law buy back due to lunging against the brakes at a stop, failure to shift properly and a throttle responsive clunk that has never been resolved. The only repairs fca would approve is reprogramming the computers which was completed several times and still has these issues.
The contact owns a 2019 jeep cherokee. While the vehicle was stopped with the brake pedal depressed, the brakes failed. As a result, the contact's vehicle drove forward and crashed into the side of a second vehicle. A police report was filed and there were no injuries. The cause of the failure was not diagnosed. The manufacturer and local dealer (antioch chrysler, dodge, jeep, ram, 105 il route 173, antioch, il) were notified of the failure. The failure mileage was 1,000.
My car shut off in the middle of the road or at the stop sign several times. I had to restart the car in order to start it and drive. The brakes have also squealed several times while slowing down on the local streets and interstate. The bluetooth takes 10-15 minutes to add the phone and sometimes does not connect until car is restarted. These incidents started to take place in may 2019
The contact owns a 2019 jeep cherokee. The contact stated that there was an abnormal burning chemical odor coming from the engine and into the cabin of the vehicle through the air condition vents. The contact stated that the odor smelled like burning plastic. The contact became nauseous from the odor. The vehicle was taken to marino chrysler/jeep/dodge (5133 w irving park rd, chicago, il 60641), however, the mechanic was unable to replicate the failure. The contact also stated that there was a metal on metal sound when the brake pedal was depressed. The manufacturer was not notified of the failures. The vehicle was not repaired. The approximate failure mileage was 2,000.
The contact owns a 2019 jeep cherokee. While driving at an unknown speed, the vehicle experienced a total loss of acceleration and transmission power. The contact stated that the vehicle felt as if it were stuck in neutral gear. The vehicle was towed to teterboro chrysler jeep dodge ram (469 us-46, little ferry, nj 07643 (201), 440-0222), but the cause of the failure could not be diagnosed. The manufacturer was contacted and stated that the abs module failed. The vehicle was repaired, but the failure recurred twice. The contact stated that the brakes seized and there was a total loss of transmission and acceleration power. The vehicle was taken back to the dealer where a case manager was assigned. The manager had not called the contact back and the contact's request was escalated to a supervisor. The contact requested the vehicle be returned and exchanged. The manufacturer provided a case number and stated that the analytical department would call the contact within 24 hours. The failure mileage was 350. Consumer stated incident happened 3 times. Updated 11/29/18
"takatarecall" my 2019 jeep cherokee (latitude plus, fwd) always having issues. Vehicle engine shuts off when driving. This vehicle is not safe to drive, having to drive across amtrak tracks to get to work is just not safe, when this happens the battery light turns on, not to mention the rotaries sound of a crunch when driving. How many oil changes do this car really need in 2 months, driving 5 miles times 5 day to and from work? i always have at least 2,000 miles left before oil change is needed.
Coming up on red light i attempted to brake and slow down. Pedal went to the floor and vehicle did not slow. Airbags did not deploy. Previous warning of airbag system issue was reported to hertz. Airbag light was not on before accident.
The vehicle does not shift correctly. It lags terribly. It does not accelerate properly. It jerks and the transmission grinds. The brakes make strange noises when coming to a stop and it doesn't stop as quickly as it should. The radio overheats and the usb ports stop working randomly. The vehicle cut off on a major hwy at one point. Several complaints have been made to the dealer and it has been serviced multiple times and it's not correcting the problem. It's a brand new vehicle and started having issues not long after it was purchased. The dealer keeps re-flashing the transmission and it's not fixing the problems this vehicle has. Chrysler won't do anything for us because they say there are no codes on the vehicle. This vehicle is not operating properly and it's not even safe to drive. We shouldn't have to keep a vehicle that was purchased brand new and it has had nothing but problems. The mechanic even admitted it lags but stated "it's not that bad." this is unacceptable. No brand new vehicle should lag at all or have any of these other issues for that matter!
On 5/23/2019 my wife was exiting a parking lot driving forward in our 2019 jeep cherokee. She turned right into the driveway and then steered right toward the center lane. There were no cars around her. Suddenly the dash lit up in red brake, and the parking brake engaged. She stopped momentarily, trying to figure out what had just happened. At this point the light went out and the parking brake released. She drove home without incident. The doors were not ajar. She was not backing up. Our jeep does not have the forward sensors, just the rear sensors. We do have the parking brake set (u-connect) to auto engage when shifted into park. We are concerned this could happen on the highway at 65 mph. I'm bringing it to the dealer in the morning.
Fca recall.received a notice of brake recall that could cause brakes to fail and crash, without any advanced warning.called jeep dealer who told me they are unwilling at this time to perform the repair, because they are giving preference to their in stock, unsold units.dealer (fred martin superstore) refused to offer an appointment to me for this recall and said to call back in october.i contacted the manufacturer (jeep/fca) and they called the dealer and confirmed the same.i called another jeep dealer and was able to schedule this recall service, but the soonest they could get me in was september 10th, 2018.this all took five hours of my time and i am forced to continue to drive without this recall being performed, and a safety risk, for at least 20 more days.
Rear brakeshave locked upfour different times the recall is coating on piston inside of caliper the fca fix is bleeding the brakes instead of replacing they defected coated piston in the caliper i took it back two weeks after i had it they don't recall a month later it locked up again 5 months later it locked up again and three weeks ago it locked up again they keep telling me they can't duplicate the problem so they can't fix it it locked up doing about 30 on the highway park brake it locked up backing up out of my driveway it locked up turning right into a brookshire's and it locked up at the football field parking lot
On 7/12/2020. My 2019,jeep cherokee latitude 4x4. The electrical system engaged the emergency brakes and when i attempted to disengage the system re-engineering and vehicle can not move due to this. And i don't know why and how safe this my be if it happened on the road? need to fix this
My vehicle turned off in traffic, the emergency break kicked in, jerked my car backwrads, and then turned back on almost causing me to wreck. It has happened three times.
The contact owns a 2019 jeep cherokee. While driving 75 mph,the brake pedal was depressed, but failed and traveled to the floorboard. Additionally, brake fluid leaked from the rear driver's side wheel and the brake warning indicator illuminated. The vehicle was taken to transwest chrysler dodge jeep ram (2720 6th st, limon, co 80828, (719) 775-2881) where it was diagnosed that the bleed screw was loose. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was 14,000. The vin was unknown.
1.on 3 occasions (most recently 12-2-18) during braking the emergency brake engages itself and the engine continuously engages the starter.unable to put vehicle in park turn off the starter and after about 30-60 seconds able to put into park and restart the vehicle.on 12-2-18 i was slowing for a stop light and the vehicle wouldn't allow me to put the hazard lights on when i couldn't get the starter to disengage and put into park to restart the vehicle.it occurs without warning and the emergency brake must be pulled up. 2. The brakes often sound like they are rubbing (needing brake pads).3.the radio will randomly change from fm to sirius and unable to turn off/on or return to the radio menu.4. The radio volume most of time must be at 15 or higher to listen to the radio and will randomly jump to full volume while driving.5. The android auto that i use for navigation and telephone will randomly scroll through the telephone contacts and begin calling.i have to unplug the phone to stop this.
While driving my 2019 jeep cherokee i was on a major highway in colorado.the roads were not icy or covered in snow.traffic came to an abrupt stop in front of me.i put on the brakes, pushing down all the way as fast as i could.there was close to 2 car lengths between me and the car in front of me, but my vehicle was taking forever to stop.it ultimately did not stop in time and i hit the vehicle in front of me.both the vehicles were damaged and i broke my hand.the entire time i was braking it felt like the car should have stopped a lot quicker but it just was not stopping.i saw there has been issues with the brakes on the 2019 jeep cherokees.
While driving this morning at 70 mph my 2019 jeep cherokee 2.0 turbo lost all power, power steering and power brakes.i fought to pull it off the road.right when it stalled out the message center stated "auto start/stop not available" and the auto start/stop light illuminated along with the battery light. The 'd' drive indicator on the dash was blinking. Upon stopping and placing the vehicle in park, it turned over but would not start.i placed the vehicle in neutral, and nothing.the car acted as if it were in auto stop as the door chime dinged when the door was open and headlights were off (push button start).locking the vehicle left the dash lit up like it was running.chrysler had it towed to the local dealership where it is waiting to be looked at.had my wife been driving this when it happened she might not have been able to pull to the side of the road with no power steering or brake assist.
On march 29, 2019 as i was driving to work and was approaching this intersection, the light changed to yellow. When i put my foot on the brakes so that i could stop for the light, the brake pedal went to the floor. I was unable to stop for the light which turned red for me by now and i was driving at approximately 25 to 30 mile an hour. I tried pumping the brakes, but the brake pedal was positioned on the floor. As i had no other choice but to go through the red light, i kept my hand on the horn to try and avoid an accident. There were cars starting to go through the intersection, the closest car almost hit my passenger side of the car. Between that car stopping short, and me steering around them, serious injury and or death was avoided, after i past the intersection i put the car into neutral and eased on the parking brake to stop my brand-new 2019 jeep, and then put it in park and turned the car off. By this point i was a complete and total nervous wreck. How could my brand new 2019 jeep cherokee latitude plus that i had been driving for thirteen days have brake failure? i have driving for 45 years and never had anything like this happen. I was a little over two miles away from work with no traffic lights or stop signs. So i started the car up (still shaking like a leaf) with the intention of driving very slowly and using the parking brake to get to work. To my surprise the brakes were working and i made it to work still shaky and scared to be in the car let alone driving in it. God was with me through this to be able to avoid any kind of accident that could have led to serious injury or death. On my drive in i have several intersections that are major highways that tractor trailers use. I have to worry that what if the brakes go out at one of these intersections?
The contact owns a 2019 jeep cherokee. While driving 15 mph and making a right turn, the contact lost control of the rear brakes. As a result, the vehicle veered into the other lane and the rear was crashed into by another vehicle. The air bag did not deploy. There were no injuries. A police report was filed. The body damage was in the process of being repaired by an independent mechanic. The contact stated that the crash was related to nhtsa campaign number: 18v523000 (service brakes, hydraulic). The failure mileage was 8,000.
2019 jeep cherokee completely stalled while decelerating on the interstate. Lost all power, steering, and brakes. Was able to restart the vehicle as soon as i put it in park. Called 3 different jeep dealers who told me they can't diagnose it unless the check engine light is in and that i should call back if it does it again. The 4 cylinder model has a recall for a software glitch for the exact same issue, but mine is a v6. I hope i live through replicating the experience so i can call the dealer to be told they can't/won't figure out what's wrong.
When turning around the vehicle makes a weird noise and the brakes are not stable while trying to brake it doesn't respond immediately pulling forward the car.
I have a 2019 cherokee with approx 18500 miles on it.i have had the ebs (emergency brake system) come on while idling at a stoplight 5 times.the dealership has no idea what is going on.the handle to release it does not respond.it appears to happen when you are releasing your boot from the brake.i believe the car thinks it is rolling and reacts.
While i am in movement driving my vehicle. Without any warning lights popping up in my dashboard. My vehicle suddenly stops. It has happened to me while i was driving in the highway and a semi truck was driving behind me. I hit my brakes fast enough so that the semi truck could react in time, but otherwise i could it have gotten impacted from the back which i am sure. It would it have cause more than just and accident. The date this happened i noticed the car kind of slowed down its velocity fast and dramatically when it stop. It was still running, no smoke or anything coming out of the hood. I did noticed that the heater felt extremely hot more than normal which it also made me panic a bit. She shift gear i wasn't able yo move it at all. They had advised me at the dealership one of the mechanics that sometimes,if this happened; to turn the car off for 10 mins and then turn it back on. I did that, that night and when the car turn back of the stability ligh warning came on, the brakes light came on, the engine ligh came on, the emergency parking light came on, but this this i was was able to move the shift stick but i could only drive forward. I tried to reverse and go back but it wasn't letting me. My sensors were beeping as if i was near or close to hitting something. When my car was the only one in the highway. One of the things that i noticed while seating in my car. This normally happens to my suv when it's very cold outside. We are talking -4 degrees, but i am surprised because this is a 2019 vehicle that i have and i have only had it for 5 months. I have taken it in for service 4 tmes and they supposedly fix the issue but now it has happened again and i don't feel safe in that vehicle. A vehicle that stops out of nowhere, definitely not safe. I am not only putting myself in danger, but i feel like i am putting everyone around me driving in danger.
I suspect that someone is taking over my car using the obd2 port.i was at an appointment on monday and around 7:00 pm i heard my car locked and i had my car already locked.when i returned to the car, the car radio screen was jumbled up and the car began to shake after u turned on the car.i had to turn the car off again in order to remove the scrambled icons on the screen.this has happened before since working at catalent in harmans md.i had a couple of phone calls that occurred prior to the incident happening which was about 10 minutes prior to my car locking or the indication of it locking when the horn went off twice.my car was parked right in front of the building located in rosedale maryland, 8767 philadelphia rd suite c, zip code 21237.the car has been feeling weird ever since while driving.when working at catalent, i have 3 police reports of people who had gotten into my car on multiple accounts even breaking items in my car.this has never happened until i started working with this job.i am no longer working there now due to hostile working conditions and was fired due to having negative time.in which those times required me to have my vehicle repaired and doctor's appointments that i utilized pto time and was approved by the supervisor.i have a lawyer speaking with catalent lawyer as well as eeoc cases and a worker's compensation case due to a worker allowing a metal 10 foot ladder fall on my back and i was told to complete a near miss report.i was out for a month and upon my return, i of course had a vehicle issue and told my supervisor when i would return.i told him that a i would rerun on wednesday and was fired on a tuesday.this happened on july 27.and still, i suspect that they are still finding ways to sabotage my vehicle.
The contact owns a 2019 jeep cherokee. While driving, the vehicle lost power without warning. The contact shifted into neutral and the vehicle restarted. The instrument panel indicators flashed as the contact drove home. The following day, the vehicle was started, but then shut off and failed to restart. The contact called the manufacturer and had the vehicle towed to fairfield chrysler dodge jeep ram (1409 montour blvd, danville, pa 17821, (570) 275-3300). The dealer diagnosed that the abs unit needed to be replaced. After two weeks, the contact drove the vehicle and it stalled two miles later. All the instrument panel indicators illuminated again. The contact was able to restart the vehicle and barely made it home. The vehicle was towed again to the dealer where it was diagnosed that there was a loose wire. The vehicle was currently at the dealer. The contact wants to return the vehicle and stated that it was unsafe to drive. The failure mileage was 13.
Breaks feel worn out and when i break you can hear noise.also the disc look worn out and vehicle is beginning to drive poorly.
At highway speeds with cruise control set, the cars transmission and engine rpm would increase to as much as 5500 rpm during deceleration. Speed would fluctuate as much as 12 mph (increase or decrease from set cruise speed). Dealership has had vehicle in their possession for two months and still has two open recalls that have been unresolved. Dealership has failed to fix or replace vehicle.
I took my car four times to the dealership for repairs. They have only done two repairs but every time i take it and they fix something, something else starts giving me problems. My car has shut down in the freeway that was the reason why i took it the first time. The dealer only did an update in the power train, which they said it was recall. After that the car continue with all the other problems that were not taken care by the dealership. I tried two different jeep/chrysler dealerships, one in alhambra which is where i bought the car from and the other location i took the car was the one in downey,ca. I'm afraid off getting into a car accident because of all the problems the car has. The dealership doesn't want to fix the car as they said the car is not showing any codes for them to fix them. The car accelerates by it self, the brakes are not working properly, it shakes and the last time i took the car for repair it started to smell like gasoline, also the dashboard turns on and off by it self. I just want to have a reliable car as i'm paying for a 2019 vehicle not a used one. I just don't want to put my kids, myself, or anyone's life in danger due to the car not functioning properly. I would greatly appreciated if you guys can assist or help me with this matter at your earliest convenience.
While taking a right hand turn through a traffic light into the flow of traffic the vehicle shut off and i had to come to a complete stop and put it in park to restart.
U86 recall on brakes coating on piston causes gas in line my brakes are locked up four times wants on road moving around 20 second time was backing up in driveway third time was that brookshire's when i turn in the parking lot and 4 time wasat the football field
While flat towing our 2019 jeep cherokee latitude plus 4x4 behind our motor home, the emergency brake engaged itself and before we could get stopped in about 1/2 of a mile, the back tires and wheels on the car were destroyed. This is not a complaint nor am i looking to hold someone responsible. My car has been repaired by my vehicle insurance company. I merely want to report what happened to help jeep determine why this occurred. I called the dealership in peoria, arizona where we purchased it as well as the jeep dealer in joplin, mo who replaced the tires and wheels. They both told me that on a bumpy stretch of highway with numerous pot holes, as this section of road was, that the "computer" turns on the emergency brake. Again, we were towing it behind the motor home and had done so on numerous occasions. There are a set of steps that you have to do before towing the vehicle, which i have done many times without any problems. I called jeep headquarters three times today and they told me that they did not have anyone who would be interested in being informed of this. Had this happened while my husband or i were actually driving the car, instead of towing it, it could have been dangerous as i assume it also would have engaged the airbags. Again, i just want to know why this happened and i am fearful it could happen again. I'm not interested in blame, liability, or responsibility. I only want jeep to know what happened and see if the explanations i've been given are reasonable or not.
2019 jeep cherokee 4x4 latitude with 15500 miles..brake pedal pulsating when stopping..front rotors warped bad..dealer replaced front pads and rotors
The vehicle decides to reverse in park and in drive while operating the vehicle on the road. The shifting is hard calibration and chugs. The engine has stalled in the middle of driving and completely turned itself indefinitely off. While driving into the parking space the vehicle has numerously and spontaneously decided to reverse in park. The same has happened in drive. The auto engine shut off doesn't work properly as the computer gets confused as to which gear it is in when it starts up. The radio likes to turn itself once in a while so i'd say thats mechanical although the least of my worries. I recently experienced parking in my front yard .. The "d" starts blinking in drive and the vehicle starts indefinite reversing...... This suv also has bad fuel efficiency getting 12 mile per gallon on freeway and road. Not safe.
Rented vehicle 2019 jeep cherokee going out of town. On my way to houston. On an exit on my way to put gas took the exit and the jeep could not brake was with my two kids. I tried to brake truck didnt stop ended up flipping over in a ditch. Single vehicle accident. Broken ankle immediate sugery plate 10 screws. Broken femur bone. Broken ribs. My son was airlifted to san antonio and daughter in icu. Terrible accident i thank god for giving us another chance. The jeep cherokee brakes did not work and it stall it couldnt stop at all. Im afraid of driving my life has change dramatically. Also my seatbelt got locked i could have died they had to cut it w/ a knife. That is very dangerous couldnt get out of the vehicle due to seatbelt being locked.photos attached.
Brakes were stuck on and also the transmission was not shifting properly. Car would only go around 30 mph had to park the vehicle and get it towed even though this is brand new!
The vehicle has had this issue 3x over the past year. The first incident occurred when the car was put in reverse and was moving in a busy parking lot, the emergency brake came on and immediately halted the car. When turned off it turned back on and when put in break and turned off it went off and was able to be driven. The next incident the car was in drive and in motion on a city street, when the emergency brake came on and the car came to an abrupt halt from 15 mph to 0. I put the car in park and turned it off and on again and it drove ok. The 3rd incident the car was being driven in a busy intersection of a city street, when the e brake came on and the car immediately halted. We turned the brake off and looked up and it still wouldn't move, but all of the lights were on including the headlight brights. It stated on the dash to put the car in neutral and other lights were on as well. We put the car in park and turned the engine off and then tried to restart it. It wouldn't start. We sat for 10 seconds and then restarted it and turned the brights off and then the car drove ok.
When my vehicle is in motion, driving through city streets, and i try to apply the break it accelerates instead. The rpm's will reach 4000 or 5000 and hold there. I was told by chrystler to apply the gas quickly then break when this happens to stop my vehicle. This is unsafe and i do not feel comfortable in my own car. I also have an issue with the engine making a knocking sound at times, and the radio fades in and out, with that feature turned off, as well as shutting completely down and resetting itself. Prior to the recall in nov of 2018 this same vehicle from one week of purchase would stall while i was driving through city streets. All of these things happen at a speed of 35 or less. The car went from stalling to after recall update it is now accelerating when trying to stop. The dealer has not been able to replicate and chrystler either so they are saying there is nothing wrong with the vehicle. I do not feel safe in my own car. I am worried there will be a time i will not be able to stop the car before causing an accident.
Brand new car with 12 miles on it, check engine light on, will not go over 27 mph on hwy.when try to fill with gas it flushes back out the tank.already serviced for internal brake switch failure.after picked up, ran fine for 48 hours then abs warning light came on , a w/exclamation point light came on and message saying..."service stability control"now jeep is back in shop.do not feel safe in it at all.
Wen into arbitration with documentaiton of 8 trips to dealer to find problem they told us they were not able to duplicate the problemsssee recall #ua9/nhtsa 18v-739. .after the arbitration ckhrysler rep stated that the vehicle was not unsafe.i believe other people are dealing with this same problem. I can mail coopies of work orders and and jucgement from ncds .pleas send mailing info.
2019 jeep cherokee and just stops when driving and sometimes a hard stop and jerk.brakes does the same but slide.my car is at dealership and they say it's just the battery but i don't think so.also my car will be on but it's tell e to start car and it makes a humming noise while driving.*dt
The vehicle decides to reverse in park and in drive while operating the vehicle on the road. The shifting is hard calibration and chugs. The engine has stalled in the middle of driving and completely turned itself indefinitely off. While driving into the parking space the vehicle has numerously and spontaneously decided to reverse in park. The same has happened in drive. The auto engine shut off doesn't work properly as the computer gets confused as to which gear it is in when it starts up. The radio likes to turn itself once in a while so i'd say thats mechanical although the least of my worries. I recently experienced parking in my front yard .. The "d" starts blinking in drive and the vehicle starts indefinite reversing...... This suv also has bad fuel efficiency getting 12 mile per gallon on freeway and road. Not safe.
Brake pedal fading / fluid leak under engine near drive shaft. Brake pedal moving closer to floor over time. When engine running. Looks like fracture in aluminum casting?
Vehicle locked up after stepping on brake at stop light. Dash lights started blinking off and on.
The car completely shut down while driving at night on a snowy mountain road. All lights and everything completely shut off. I was able to stop in the opposing lane of traffic and restart the vehicle before being struck. The vehicle electrical system continued to flash into warning and limp mode several times but we were 100's of miles from a dealership. We continued with the problem until we were able to limp home and back to the dealership. The vehicle also revved up to 4000 rpm while my foot was on the brake and not touching the accelerator. The low tire lights kept rotating to different tires as i drove with none being low. The dealership said it was a vacuum line and they drove it for 10 miles without result. This vehicle almost killed us on several occasions.
Purchased the vehicle brand new in november 2018 and on several occasions within the past couple months, including today,the red brake light on the dash has spontaneously activated. Most of the time it occurs when i come to a stop light and auto shut off kicks on, however, this issue is very serious since its basically stalling my vehicle while in route, and is very scary since i drive my child around. I've also taken it into the dealership to have it looked at and they are unable to determine the issue, which is extremely disheartening.
My 2019 jeep cherokee trailhawk has been in the shop for the second time since dec 14 for electrical problems.attached is my 10/27/19 letter to chrysler describing the problem.basically car cuts off without warning while driving (even on freeway) and have to drift to a stop and attempt to restart car several times before it starts up.
This happened months ago and they cleaned some connections to fix it but its happening again.at full speed the car completely loses all electronics including power steering, braking, and the dash goes blank. Then it flashes a service transmission warningwhile every alarm and light on the dash comes on. After coming to a complete stop and putting it in park it will restart again. This has happened 3 times over 2 days.
The power steering just randomly went out on a new pre certified vehicle from car max with 51k miles. Makes it impossible to turn
While driving at speeds of 50mph or higher the steering will freeze or lock briefly not allowing you to make steering adjustments. Added force is need to correct the steering path of vehicle. Acts as if the steering has a dead spot.
I bought this jeep with 8 miles on it. At about 5,500 miles while driving straight the steering seems to almost have a dead spot where it feels like there is loss of control to thevehicle. This happens repeatedly causing possible over correct trying to determine if you have control of the vehicle or not. Dealer has been called and awaiting to hear back. My first ever jeep purchase.
On tuesday, september 8, 2020 at approximately 1130 hours, my recently purchased 2019 jeep cherokee latitude plus 4x4 with 30,000 miles locked up at a speed approximately 30 plus mph, while entering an interstate on ramp. A tractor trailer traveling at approximately 50 miles an hour narrowly avoided me in a near head on / t-bone accident. My vehicles engine revved prior to my transmission making tremendous noise and suddenly my vehicle felt as if i had just hit a solid concrete wall. My vehicle lost all steering and i had zero control over where the vehicle was traveling. My dash lit up with every light and my parking brake was also engaged.if this had happened a second later, i wouldn't be alive!if this had happened on the interstate at 70 mph i can't imagine what damage this vehicle would have cause physically to me or any passenger. Let alone who this vehicle would have hurt.all these engines and transmissions should be recalled, they will kill someone.the transmission will damage the engine and vice versa, so recalling one after it damaged the other, is like putting a band aid on a turd!northbound interstate 77 on ramp at the pocatalico entrance (i have owned this vehicle approximately 3 weeks and this is my first vehicle purchase).again, i would ask the nhtsa to recall all the engines and transmissions for this vehicle, these are lemon's which will kill, if they haven't already. I have seen the jeep lawsuit for the 2014, 2015's. Please stop them from selling these powertrains for the 2019's! or at least make jeep recall them. This is fraud. If it's not, i don't know what is.so i'm stuck with a vehicle that can kill me, you guys are the only ones that can stop this.thanks 🙏
Ever since i purchase the vehicle it will pull to the left or right. When trying to correct the position of the steering wheel i feel resistance until it gives and jerks in the opposite direction. Feels like something is getting stuck and then comes loose. This only happens when the vehicle is in motion and is very noticeable when going around 35-55mph. When at a higher rate of speed it is as though the momentum of the vehicle is helping it stay straight but it will still do it.
The contact owns a 2019 jeep cherokee. The contact stated that the recall notification for nhtsa campaign number: 19v637000 (steering) was received in october of 2019. The contact took the vehicle to farrish chrysler, jeep, dodge, ram (9610 fairfax boulevard, fairfax, va 22031, (703)-273-0200) and was informed that the part was not available. The manufacturer was contacted and stated that the additional part to complete the steering gear replacement was not available. The manufacturer provided the contact with case number: 71416456. The vehicle was not repaired. The contact had not experienced a failure.
On several occasions while driving at various speeds the vehicle has stalled out or died. Either while driving at low speeds or turning left/right the same thing happens. Without notice, light indicators for battery, automatic start, and now engine pops on while the steering locks up as the jeep stalls. I've taken it to the dealership twice only for them to say there aren't any active recalls for my jeep and that they don't know what is the cause for the vehicle to stall while driving. I service my vehicle regularly and keep up with the maintenance. I purchased this vehicle in august of 2018on only have 34,588 miles. This makes no sense and i fear that my and the passengers in my jeep lives are at risk from the malfunctions of this jeep engine system. The manufacture has been no help for the numerous customer complaints that are having the same problems. I just wish they could actually fix it so i can have some piece of mind!
I purchased a new 2019 jeep cherokee on 6/29/19 with less than 5 miles on odometer. On 9/7/19 (less than 1k miles), i started car, drove halfway down block and the steering completely locked. Power steering light went on and car was not drivable. Called dealership, who was very accommodating, and they towed the car and gave us a loaner. After several days, the dealer was unable to come up with a solution so they opened a case with chrysler. After three weeks, the entire steering column was replaced, which seems like a safety issue in itself so i did not take the car on the highway or on long trips. For the first couple of weeks, the repair seemed fine, but then the steering column/wheels started making loud grinding noises and thumps while parking and pulling out of parking spaces. Now it is happening while i am driving, louder and lasting longer. I have had two scary instances of steering/wheels grinding, thumping, locking while changing lanes and i have no control of the steering for 10-20 sec. It happened again today (12/30/19) while driving in a parking lot. The steering locked while i made a slight turn going approx 5mph, and the grinding/thumping was so loud and strong that it felt like the whole front end of the car was going to fall off. This lasted longer, around 20sec, and then the car just drove completely normal.i have also had multiple instances of feeling that i have zero control of the steering and that my wheels are not on the road. No noise, no locking up, just no control of the vehicle at all. This is my third 4x4 and my second jeep, so i am well aware of how to drive the car and how it should handle. This is not normal and, quite honestly, i feel like this car is going to kill someone. Taking back to the dealership tomorrow so their repair dept can troubleshoot. This car is not safe to drive.
This particular year and model of jeep has 2 recalls not registered to my vin number related to my accident. Airbags- impact and acceleration sensors. Steering- steering rack gear. Tonight while driving my jeep to my local walmart, my steering completely quit and locked up on me causing me to go off the road, hit a speed limit sign, almost roll my vehicle, and cause possible irreparable damage that may total my vehicle all together. The impact was hard enough to cave in my whole front passenger side fender, rip my mirror completely off, dent both passenger doors deeply, bend my door frames, and almost completely tore off my rear fender. During this, my air bags did not deploy,and i know the accident was bad enough that they should have. This could have been life threatening, and could have ended entirely worse than what it did.my power steering pump seems to be working fine, but my jeep itself is still registering it as a power steering issue, which makes me believe that there are significant electrical issues with the jeep itself.
My new car has 2,800 miles due for an oil change at 5 months/5,000 miles. The engine failed once for no known cause after 2 weeks in the repair shop. Now my car died while in motion on busy roads and a highway ramp at speeds between 15-40 mph without warning or lights. This is sla safety hazard as the steering goes and car just comes to a stop without any warning. I had it towed after it's 5th time in 4 days stopping while in motion and shutting down. Jeep told me it's empty on oil but yet the oil light indicator doesn't come on. They said it is a known issue without a fix for all 2014-2019 jeep cherokees. They are aware but are not fixing or addressing the oil consumption without light issue that puts drivers in motion at risk of an accident or losing their life. If no warning is coming on that your oil is empty long before a die oil change and my car can just die while in motion along with others as again they stated it's a known issue is a road hazard for anyone in these cars. My car is 3 months old and i feel unsafe driving it on any roads for fear i will be hit by another driver as it's just losing power and shutting down in the street in motion. Jeep cannot fix this but knows about it.
Our brand new 2019 jeep limited 4 x 4 with v6 engine (285 miles)was started up in our drivewayi noticed the battery light was on.the dashboard stated the start/stop function was no longer working.the seat would not move for driver 2.we needed to get to an event and attempted to pull out of the driveway when we noticed the power steering was not working.we returned the car to its spot on the driveway.the car was started this morning with no battery icon showing and no dashboard memo.i'm afraid to drive this vehicle and will get it to a dealership.
When driving at highway speeds, there is almost like a "dead spot" in the steering.making small wheel adjustments within your own lane, it almost feels as if your tires break loose, but on dry pavement.when the steering then catches, it can cause a small jerk.if this happened on ice, it could easily become dangerous. It has been happening more and more frequently for the past month or so.
At highway speeds 60-75, while making small corrections while driving steering becomes slightly tight and then steering gives in and jerks. Tightness and jerk happens in both directions. Happens in every drive at highway speeds only.
As i was traveling about 30mph my power steering locked up. I wasn't able to turn the wheel at all. A service power steering light came upon my dash. When i called the dealership they refused to let me tow it there or fix it even though it was less than 6 months old and under warranty. I ended up having it towed there anyways without telling them. It was just a code that had to be cleared but they made me pay 120$ for labor even though it was under warranty and at no fault to my own. This is the only problem i've had with this vehicle other than that i love it. If i were in a different situation although it could have been very dangerous and i was very unhappy the way the dealership treated me.
My 2019 is about to have it's 3rd oil change, apparently it's supposed to go every 3,000 miles to get an oil change. When i called the dealership the guy that's in services didn't care of my concern regarding the cherokee turning off while driving during traffic especially in the freeways, all he kept sayingyup yup yup. He kept telling me he has a paper stating that jeep cherokees new models are built like that now. All he offered was to do an oil consumption test which i have to make an appt for and go every 1,000 miles to get it read. I mentioned that the compass has the same type engine, however, with the compass i would go 5,000 miles or more. I cannot continue to pay for a car that puts me and my family at risk for accident. My car turns off completely all the lights on the dash board turns on before turning off and states it's the battery when it's not the battery. Why hasnt this been recalled or fix my chrysler or fiat! the first time it happened was around christmas time then 3 months later. I had to get my first oil change before the 3 months of getting it.
My husband and my son were driving my jeep on the highway going 70 mph when with no warning there was absolutely no power steering and almost went off the road over an embankment.luckily it was my husband driving because i would not have been able to control the car.when researching this year of jeep, there is a recall for this issue on only a certain number of vehicles, but of course when i put my vin in my vehicle is not on the recall list and i also see several complaints of the same issue with the steering and not being on the recall list.this is a huge safety issue and needs to be address immediately.
When traveling at highway speeds, the steering wheel has a notch, or hard spot in it to go straight.it either wants to go right or left, and when you try to correct it, it's hard to move the wheel then with more pressure you can get past that point then it gets super easy and jerks.what happens is when you're trying to go straight, you just bounce back and forth in the lane.it's extremely annoying but even more dangerous.even with both hands on the wheel you just bouncing from right to left to right to left the whole time.jeep always says there's nothing wrong and that's normal, but it's not.
On december 29th at about 5pm, i was traveling south at 40mph on plymouth sorrento rd in orange county fl.as i was driving, i heard a ding (1 ding almost as if my seat belt wants buckled, but it was) and at that time, my jeep shut down in travel. The first thing i noticed was the radio shut off and all the gauges, as i went to correct my steering, to get back in the center of my lane, i realized i had no steering capabilities, the steering wheel was locked. When i realized what had happened, i began to slow and the car came back on. This all took place in about 5 seconds. When i got my head straight and started back home, i noticed that the radio, control panel/gauges and a/c would not function properly. I could not change channel, turn air off, couldn't change volume or nothing. About twenty minutes later i arrived at my house and shut the car down. The radio continued to play.i had to start and shut the jeep down three time in order for the equipment to shut down. I called napleton jeep of clermont to come tow the jeep in and i called chrylser corp to notify them of the major safety hazard this was and problems this could have caused.searching the same year and model jeep on the internet, it appears this is a pretty common thing,. I explained it to one of the chrysler corp managers and he said it didn't matter how many vehicles this happened to, there is no problem. Chrysler had the napleton dealer drive the car for about 90 miles over a week period and never had a problem. At that time i got a call from chrysler and napleton, stating i can pick my jeep up, there is nothing wrong. The jeep had about 2000 miles on it when this happened. We have had the jeep about 40 days when this happened, and because chrysler couldn't recreate the issues, they have just washed their hands of the problem.
Jeep stalls when oil is low, battery light comes on, i have to pull over, restart my car, and it rattles.stalls when i turn, and battery light comes on.
The contact owns a 2019 jeep cherokee. While driving at low speeds, the vehicle stalled and restarted and all the warning indicators illuminated on the instrument panel. The contact mentioned that when the accelerator pedal was depressed, the vehicle revved, but did not accelerate. The contact also mentioned that the steering wheel seized. The vehicle was currently at akins ford (220 w may st, winder, ga 30680, (770) 867-9136) for diagnostic testing or repairs. The manufacturer was not made aware of the failure. The failure mileage was 2,000.
The contact owns a 2019 jeep cherokee. The contact stated while driving 70 mph, the vehicle lost motive power, shuddered and jerked making it difficult to steer the vehicle. The vehicle swerved into an intersection and into the grass. The contact manually steered the vehicle back into the lane and pulled the vehicle over to the side of the road. The contact inspected the vehicle but could not find a cause for the failure. The contact continued driving to the residence with only manual steering available. There was a power steering warning light illuminated on the vehicle after the failure occurred. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 62,000.
The contact owns a 2019 jeep cherokee. The contact stated that the steering wheel made an abnormal noise and vibrated while driving. The contact also stated that the rack and pinion and steering shaft also made an abnormal noise while driving. The power train-automatic transmission, engine, service brakes and hydraulic, electronic system wiring cable under hood, seat, air bags warning lights were illuminated. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The manufacturer was not made aware of the failure. The failure mileage was approximately 5,500.
Vehicle was leased on 10/5/18. On 10/13/18 with 342 miles while driving on a highway towards the mountains and making a turn into an exit the steering wheel locked up and steering wheel service light went on. The car almost smashed into the sidewall. I was able to stop the vehicle in time to avoid any accidents. There was also burned smell coming out of the hood. The car was towed to the nearest dealership. The dealership advised me that they have no available loan cars at the moment and to reach out to chrysler corp. I have still have not heard back from the dealership nor the case manager from chrysler corporation. I have made numerous attempts to reach to someone with no luck. I am surprised at the way the dealership where i leased the car, the dealership where the car was left for diagnoses and the chrysler corp is handling this issue.
Around 2:30 am on december 30, 2020 i was driving home on the freeway.it was raining a little bit but nothing to what i have driven in before. I set my car to cruise at 65 mph when all of a sudden my steering wheel started locking up. I found that my steering wheel would not turn the way i wanted it to and was veering left. I had to use some force to keep it straight and not get into other lanes. I thought i was okay until a light lit up on my dashboard. I believe it was the engine light because as i heard it go off and flash at me, my car started to stall up and then go repeatedly. As if it was hard for it to grasp on to moving forward. Last night was the scariest night of my life and i hand never had that happen to me. Almost pulled over because i thought i was going to crash. I kept it at a stable 60 mph and off cruise control as soon as the steering went haywire and it seemed to have helped a bit. I feel the need to get my car checked but i also believe that all other 2019's should get recalled for this issue.
Driving at highway speeds, really anything about 50mph up to about 80mph, i feel the wheel stick when i try to correct the wheel to stay going straight. Even when going around curves on the highways i can feel the stick and it's frightening sometimes. Trying to explain it at the dealership to help them understand he hard and having them feel it might be harder without highway around here to get it up to those speeds for a period of time. This has happened by the way multiple times over the last 10000 miles.
This is the third time we have had an issue with my wife's jeep. 2019 jeep cherokee limited. First issue was just over a thousand miles, spent almost a month in the garage. Going down the interstate at high speeds the car shuts down and you lose all power steering, the brake pedal gets hard, etc. You lose all lights in the dash, all power going up hills, have to stop completely and restart in order to go anywhere. Serious safety issue as reported to jeep multiple times now and they have said is fixed. We have requested they swap out our vehicle with another new jeep and they refused. This is a serious serious safety issue where the ability to safely drive the car abruptly stops while you are driving. Power steering completely shuts down as does the car transmission making it so you can go nowhere. We have been almost wiped out by a semi truck on the interstate, this is after their third attempt at fixing the vehicle and saying it is fixed. And safe. We have requested time after time for them to give us a new jeep and they refused because they don't want to dish out the money or whatever the case is. This vehicle can lose power steering and the transmission can go into neutral at any time while driving down the road causing you to be left with a very unsafe vehicle at highway speeds and potentially unable to steer the vehicle. It is a miracle that my wife who was 40 weeks pregnant at the time was able to put all her muscle into the car and steer it away from going over a cliff the first time when it died. The second time we were on the interstate on the way to a doctor's appointment. Third time was today on the interstate again.
While just beginning to exit a freeway, my steering locked up completely.i had no control but recall seeing a red light just comingon the dash (obviously, i couldn't ascertain what they light was at the time as my car was doing multiple 360 spins down the exit ramp!)try as i might, i could not turn the steering wheel.this is one of the most terrifying moments of my life.after coming to rest against a traffic sign, i was able to see that it was an alert for my steeringthat had come on.it remained on even as i had the car towed to the dealer for inspection.i have experienced multiple injuries to my head, back, legs, wrist, hips, shoulder and hip.this is a most egregious failure and i am quite understandably reticentto trust any vehicle with this component.after 1 week, silence is the only sound i have heard from either the dealer or chrysler/jeep.this silence is most disturbing.no help for a rental or loaner, and as an investigation is ongoing, even my own auto insurance is not providing any support for the vehicle, but thankfully has stepped up to help with the medical bills.*dt *dt *dt *dt *dt *dt*dt *dtmanufacturer offered to fix the steering. *dt*dt*dt*dt*dt
This reports documents a second instance of power failure. On friday, jan 4 faii was driving on interstate hwy 287.the dashboard went dark at first and then started flickering.car then stalled while driving.the gas pedal no longer worked. The power steering failed.i coasted to the shoulder.when in park the dashboard came back on with battery, engine light, and p with circle and exclamation mark.a message came on display to service transmission.i had to be towed to the car dealership.at the dealership i was told the repair work wouldn't start until monday.on monday afternoon, i was told the battery connection was poor and they ordered a part.i also received a recall email that states the transmission needs to be fixed.i feel this vehicle is life threatening at this point.many cherokees have received 5 recalls and i only have one.please look into the cherokee limited 4 x 4.
My 2019 jeep cherokee will just randomly shut off while drive i will lose power to power steering and engine
Driving the jeep on the nj turnpike the steering wheel went slack. My wife reacted by jerking the steering wheel which caused the vehicle to swerve into the adjacent lane nearly missing another vehicle and the guard rail. The jeep was going 66 mph (the speed limit is 70mph there). I've taken the vehicle to the dealership we leased it from 3 times and they say they won't or can't repair it because when they test drove it the problem didn't occur. It is an intermittent, serious problem. There have been several incidents of this nature reported for this model jeep in the nhtsa last year and this year. Because of the potential for a major accident driving this vehicle with this problem we restrict when and where we drive it.
I got a important safety recall for steering gear on 10/29/2019i called the jeep, chrysler company on 10/30/2019 and advised me to take it to the dealer to change the part. Took the car to dealer service on 10/31/2019, today is 11/21/2019 and the car is still in the service and each time they said that the are waiting for a part to come and change. And they found few parts to change. Today is 11/21/2019 and the car still in service to fix and change the parts.called the co. And said that i am not safe to drive the car, because in the past i had the same issue in one of cars ten years ago after they replaced the steering gear part took the car and was driving on the highway and the steering gear loose and we had a big crash with my children and was a fatal accident.my car is lease on 09/01/2019 and refused to take it back and give another car, please help me and reply to my fearing, i called the jeep and chrysler dealer and they refused to take the defected car back and give another safety cari have two questions and need help as i am senior and live in boston and driving to ny on the highway please help me what shall i do, i don't know what to do or whom i ask for help ?-do you think that after they change the part of the steering gear will be safe to drive???- for whom shall i call or contact to explain my problem and my fear??your reply will be very important to me...please help and thanks in advance.a questions that i am not safe to drive the car again. And i don't know if the car will be safe to drive especially on the highway when you are driving 65 mph
When excelling on the highway there is a vibration felt in the steering, suspension and or drive-line starting at 60 mph. The vibration increases with severity to the point of where it feels unsafeto increase above 75 to 80 mph. Generally below 60 mph or costing at 60-70 mph down grade the vibration seem to be regular road sensation.
When driving at highway speeds in a straight line, i experience a 'dead spot' or slippage with the power steering. Mostly noticed turning the steering wheel slightly to to the right to make small adjustments. While making the steering input, nothing will happen at first, then as more pressure is applied, the steering will 'jump' slightly and catch. The effect is that it feels like you're driving on a very windy day when it's not windy at all.
I was driving down the street and all the sudden my car just shut off. I had no control over the vehicle at all. Then it started driving backwards as it was in drive. I couldn't not get it to go into park and it took a minute or 2 to get it into park. The. The dash told me to turn the car back on and it wouldn't turn back on at first. This is the second time this has happened to me. The vehicle was moving and just all the sudden turned off. I went and checked the oil after reading about this with other customers and i had no oil in my car.
I was driving very slowly, turning the corner of my street when power steering failed, light saying power steering needs servicing came on. I couldn't control the steering, hit the curb, it took out a chunk of the tire and bent the rim. I backed up and with great difficulty, drove car down street trying to get it in driveway. Couldn't steer, parked it in front of my neighbors house.
When driving mostly at highway speeds but sometimes at lower speeds the steering gets tight when making a slight adjustment to the steering, which makes me pull it harder to get it loose and then have to over compensate to get the vehicle back in a straight line.this is extremley dangerous because it has caused me to run off the highway and come very close to hitting other vehicles.i have had it in the shop at the dealership 3 times and chrysler looked at it and said this is normal with the electronic speed sensitive steering.this should not be normal because it is putting my life in danger.this issue has been since i bought the vehicle august 2018.
Jeep has been taken to the dealership 3 times for this problem. First time they couldn't diagnose it, after submitting a problem on here dealer finally took the time to look into it. After taking it back again they ended up keeping the car for 1 week and they replaced the power steering system. 2,000 miles later another steering problem is occurring. Steering is very squirrelly at highway speeds just like before. Car constantly is pulling to either side. Dealer diagnosed it saying it's the castor from the alignment but the dealer cannot fix it and now has left me sitting in the water again.
While make a right turn from a city street into my residential area the vehicle turned off in mid turn.
After driving at freeway speeds of 60-70 mph, the steering begins to pull to the right continuously.then, without warning, it will suddenly pull to the left, then right, then the steering wheel will start to wobble and shimmy and a sense of loss of control of the vehicle is felt.the entire front end starts to shake. Also, at the time this is occurring, the odor of hot oil permeates the interior of the vehicle.this problem happens every time the vehicle is driven for over an hour at freeway speeds. Once, while this was going on the drive shaft front cv joint seized causing the drive shaft to come off the power transfer unit damaging the ptu output shaft.this vehicle, purchased new, has been in the dealer's repair shop four times for this problem (it is there now). In the past three months, it has been in that shop 65 days (so far).they have replaced the power transfer unit twice, the front cv joint and steering gear shield. This vehicle is unsafe to drive a freeway speeds. The problem appears to be the same one affecting the 2018 and 2019 jeep wrangler where the steering issues include shimmying, wobbling, looseness, and locking up. The jeep dealer where purchased and repairs attempted is dick hannah jeep, 3517 ne auto mall drive, vancouver, wa 98668.*dt
6 times in the last week, my car has shut off mid drive. As i am driving, my car will ding, my battery light will flash on and then my car will completely shut down within 3-5 seconds. I will have to turn my key to off, wait a minute and restart. I will have to pump the gas pedal and my car will sputter before it turns over and starts back up. Under normal circumstances, i do not have any engine lights displayed on my screen for attention and everything runs smoothly. I have also checked my battery on the screen display as i drive and it is always between 14.2-14.4v. During these shuts, my car is going under 30 miles per hour, but has happened as i am turning and going straight. Most recently (this morning), i was driving straight (had just pulled out of my parking spot at my apartment) and my battery light turned on and my car locked. The steering wheel and pedals were unusable, but my engine remained on. I checked my battery during this and it says it was at 12.2v. I had to shut my car off, pump the gas to turn the engine over and my battery displayed as back at 14.4v. This happened 3 more times before i was out of my apartment complex (every 50 feet or so) and i turned around and parked again. I had my car hooked up to diagnostics machine after it began the first shut downs, but it returned with no error codes and my battery tested fine and all the wires were secure. I called my jeep dealership and they stated i am outside my warranty (by 800 miles), so i would have to pay for the fix. This is clearly a defect with my car. I can see through online research that many other jeep cherokee owners are having these exact issues and jeep is giving them the runaround. I also see there are some recalls for jeep pertinent to this concern, however my particular car is not included. This is very dangerous as my son was in my car for all occurrences + i have a 30 min commute.
While driving this morning at 70 mph my 2019 jeep cherokee 2.0 turbo lost all power, power steering and power brakes.i fought to pull it off the road.right when it stalled out the message center stated "auto start/stop not available" and the auto start/stop light illuminated along with the battery light. The 'd' drive indicator on the dash was blinking. Upon stopping and placing the vehicle in park, it turned over but would not start.i placed the vehicle in neutral, and nothing.the car acted as if it were in auto stop as the door chime dinged when the door was open and headlights were off (push button start).locking the vehicle left the dash lit up like it was running.chrysler had it towed to the local dealership where it is waiting to be looked at.had my wife been driving this when it happened she might not have been able to pull to the side of the road with no power steering or brake assist.
While the vehicle's engine is running, regardless of the gear selection, there is a slight jerking of the steering wheel.this jerking occurs at random with no other noticeable issues. This issue is not "throwing" a code and dealership is claiming there is no issue found. Odometer is at 10340 miles. This is a dangerous issue as it could cause my vehicle to collide with another vehicle or object if not resolved. Issue occurs when vehicle is stationary or in motion and occurs approximately every minute or so. It occurs on city streets as well as highway.it occurs while driving in a straight line or during a turn.there is no specific driving condition that resolves the problem or worsens the problem.
The contact rented a 2019 jeep cherokee. The contact stated that the vehicle failed to accelerate over 58 mph. Also, the steering wheel swerved to the left and the contact lost control of the vehicle. The vehicle spun around and came to a stop on the other side of the road. All the air bags deployed.the rear driver's side occupant sustained injuries to the left leg, foot, arm, and shoulder. The contact sustained injuries to the head, neck, and back. Medical attention was received. Police report number: [xxx] was filed. The manufacturer and dealer were not contacted. The cause of the failure was not determined. The failure mileage was 11,382. *dt *tp'parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).'
When driving at highway speeds the steering has a 'sticky' spot that makes minor corrections on the road more difficult.it's as if you over correct to get past the sticky spot.it can be scary to you for fear of over correcting into another lane.i noticed it at about 15000 miles.it's at the dealer now.they are replacing the rack and pinion steering.unsure if this will fix the problem or put a bandaid on it.
On june 15, 2020, i turned left onto a city street and my vehicle began making the warning sound, the same sound when the seatbelt isn't buckled. A few seconds later when i turned right into another city street, the battery level warning came on, then the entire dash lit up and the vehicle quit.after a few attempts to restart, the engine came back on. The next day after i made a left turn, the same thing occurred, the battery level flashed on the dash, then the entire dash lit up and the engine shut down. I wasn't able to steer the vehicle to the shoulder of the road.it took 5 attempts before the engine would restart.on the june 18th soon after i pulled out of my driveway onto a city street,the same event occurred, the dash lit up and the engine stopped, however this time i wasn't making a turn, but i had slowed down because another vehicle coming in the opposite direction had veered close to my side of the road.it took several attempts to restart the engine, and it soon cut off again before i got it back in the driveway. When this occurred, there is no way to guide the vehicle to the side. I was very fortunate that i wasn't hit. Now i am too scared to drive my vehicle.
Over the last four weeks the steering has developed a 'dead zone'. The steering will jerk when pulled out of this 'dead zone'. I took the vehicle into firestone for an alignment to see if it would correct the issue. The technicians confirmed with me that there is an issue with the installation of the cradle of the vehicle.
When driving on the freeway after about 20 minutes the vehicle appears to get a "dead spot" in the steering. When i move the steering wheel about 1/4" to the left or the right it feels like it is catching on something. I dropped it off at the dealership today and after about 6 hours they called and told me it was fixed. They said there was just an update that needed done on the steering. I will be picking it up later and will see if it is corrected. Vehicle has 28k miles on it.
The contact owns a 2019 jeep cherokee. The contact stated while driving 35 mph, the electric power steering failed and the steering wheel ceased. The power steering assist warning light was illuminated. The contact drove the vehicle in manual steering mode to his residence. The vehicle was taken to the dealer however, the vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure and informed the contact that the vin was not included in a recall. The manufacturer referred the contact to nhtsa to file a complaint. The failure mileage was 65,000.
Steering will get very tight when going above 60 mph. It feels as if the power steering has been shut off. I have also noticed that it locks and if you move the steering wheel a little bit it clicks. To go along with this i feel as if i am always driving on a very windy day when going 60 mph or higher.
2019 jeep cherokee completely stalled while decelerating on the interstate. Lost all power, steering, and brakes. Was able to restart the vehicle as soon as i put it in park. Called 3 different jeep dealers who told me they can't diagnose it unless the check engine light is in and that i should call back if it does it again. The 4 cylinder model has a recall for a software glitch for the exact same issue, but mine is a v6. I hope i live through replicating the experience so i can call the dealer to be told they can't/won't figure out what's wrong.
When driving at expressway / highway speeds of 60 plus for a non stop 30-50 miles, there is almost like a "dead spot" in the steering. When i move the steering wheel about 1/4" to the left or the right it feels like it is catching on something when making small wheel adjustments within your own lane, it almost feels as if your tires break loose, but on dry pavement. When the steering then catches.it also feels like there is gust of wind on both sides of the vehicle. It then jerks back and forth. There is also a burning smell for a short period of time. This started at 5500 miles.i have a 2019 jeep overland.it could easily become dangerous. Had it at zeigler jeep in schaumburg il on 11/9/2019 and they recoded module and cound not recreat the proble. It has been happening more and more frequently since then.went back on 12/26/19 and took the tech for a 1.5 hour test drive and everything happened as stated above.the tech finally re-created the problem.my new 2019 jeep overland has been in the shop since then. They are sending engineers in from jeep.all i want is a safe car.ps; this is my first jeep product.
When traveling down the highway at speeds above 35 mph, the steering feels like it is abnormally difficult to keep centered in the lane. Then the vehicle starts to drift either left or right and when i try to correct it back to center lane it has some resistance and then it jerks causing it to over correct. This give the feeling of control loss for amoment, and after its back to center it goes the other way doing the same thing. When it is doing it, other people on the road notice it too and won't pass on the left in fear of the vehicle swerving to hit them.
2019 jeep cherokee limited 4 x 4, in service on 4/2019, with 13,700 miles as of 10/27/19. In last two days steering wheel is jerking in my hands, as though the lane sense feature is trying to bring vehicle into center of lane. That feature is disengaged and is never used. The jerk is slight but perceptible and always seems to be in a left to right motion. Since i live in country and travel roads with speeds at 65+, great concern that this issue may lead to a failure of the steering system or steering wheel itself. Had a similar issue many years ago with a ford vehicle, which resulted in a recall after the steering wheel on my vehicle actually came off the column and spilled bearings on the floor.
Previously, i reportedissues with oil consumption, which eventually required an engine replacement. I now have an issue with steering wheel, feels like it is trying to correct itself when driving regular streets and highway with no issues ofalignment, tires, etc. Appt with napleton's arlington heights on 1/23/2020 did not mention anything that was done to look for issue, other than recall software update of 18va9182, which they said would solve the problem.however, the problem persists.in addition, i just received a safety recall notice from fca, stating that when i had taken my vehicle in for recall #18v739, that my vehicle was not properly inspected and the recall was closed.i told the dealership this was done completed and they said they would do the update, however, they had not completed the correct one, and the problem with steering still persists.i am worried this issue is a safety concern, and would like to be contacted to have this problem addressed.
The contact owns a 2019 jeep cherokee. The contact stated that while driving at 70 mph, the steering wheel was slightly turned and failed to respond. The contact was concerned that in inclement weather over correcting the vehicle could lead to a crash. The vehicle was taken to reed chrysler located at 1724 n spring st, beaver dam, wi 53916, (920) 887-2300, to be diagnosed. The vehicle was driven by a technician who was able to duplicate the failure. The contact was informed that there was no recalls or a fix for the failure. The manufacturer was not contacted nor notified of the failure. The approximate failure mileage was 6,000.
When driving vechicle at about 50-55mph battery light and stop/start technology light comes on on the dash.shortly after i lose power steering.this has happened three times.very dangerous since you can lose control of vechicle.i have been able to pull over and shut down and restart vechicleto regain control.seems to happen randomly.brought to dealor after two times.they flashed and updated software,so they told me.happened again after about 7-10 days.very dangerous.vechicle under warranty.jeep does not seem to know the cause or the solution.please help before something happens to somebody.vechicle was travelling straight,in motion.when stopped at light or sign,could not turn.power steering was lost.engine still on,but no turning or steering function.happened once on highway,and twice on city streets.
November of 2019 battery voltage was low.while driving steering would jerk/pull/grab to the left or right.did this many times driving down the interstate, making turns and a few times the car would shut down.i made sure to keep my distance during this time while driving and thankfully there were no accidents.scared to drive vehicle.had the battery checked at an auto parts store they said it was good.took it into the dealership they found wires ran by jeep during manufacture found a wire chafe near starter and was a ground wire.fixed the issue.fast forward 11/2020 getting nav display replaced due to screen separation.first radio install was not compatible, and steering has been messed up since the first radio was pulled out and put back in.coincidence not sure... Jumpy/play/loose/stiff when correcting to stay in lane.explained this to dealership, safety concern, have to fight the wheel to drive and only did this when there was an issue in 2019. 4th visit back to dealership 3rd radio finally worked. Dealership said they installed a steering software update.they drove my vehicle approx. 50 miles.said there is play/jerking/jumping in steering while driving and to let them know if it continues...i feel like a drunk driver, unsafe to drive, and my vehicle has less than 40k miles.i can't pin point why the car is doing this and how to get this taken care of.jeep should be fixing this problem as this is a huge safety concern. I have come across many complaints for cherokee steering issues.this is a hazard and very dangerous, i drive 2 hours round trip for work.
The vehicle will jerk quickly to the right without notice, when on the highway.
The contact owns a 2019 jeep cherokee. The contact stated the vehicle would not immediately respond when turning the steering wheel. The contact indicated that the steering wheel had to be turned approximately 1/4 of an inch in either direction before the wheels would respond. The vehicle was taken to the local dealer colby dodge (1000 taylor ave colby ks) who performed a steering module update however, the failure persisted. The manufacturer was not notified. The failure mileage was 22,000.
The vehicle will stall for no apparent reason. The most recent occurrence happened in the turn lane at a busy intersection, on a hill, in the rain. The car only restarted after several attempts. The vehicle will also lose steering for no reason while driving. The battery light will come on with the issues described above. Also, the car will chime while driving, with no trouble indication on the dashboard.
Right after leases the new car , drive down to highway engine light on staring wheel not moving , stop the car side of highway, tow the car to other jeep dealer ,day after they called its working but didn't know what is problem. Talk to original dealers to ask change other new one but they dined.
The contact owns a 2019 jeep cherokee. While driving various speeds, whether in first or second gear, the vehicle steered left unintentionally. The vehicle was taken to blake fulenwider chrysler dodge jeep ram beeville (3000 n saint marys street, beeville, tx 78102, (361) 371-4126) where the contact was informed that the alignment was off. The vehicle was currently at the dealer for repairs. The manufacturer was not made aware of the failure. The failure mileage was approximately 1,010. Consumer stated alignment was done but steering still pulls to the left. Updated 11/29/18
The steering wheel jerks from left to right when driving. This is a huge safety concern as it could cause loss of control. It happens continuously when traveling above 55mph, going straight, and turning. I have had a dealership look at this and they claim there is no issue and that it is the electronic steering control kicking in. They also had other complaints from multiple 2019 jeep cherokee owners and they spoke to chrysler about it and were told that there was nothing they could do.
Jeep cherokee eats engine oil too quickly. On my 3rd oil change in less than 10 months less than 2500 miles difference. Car does not let you know when the vehicle has no more oil it will stall with no warning.
While driving my jeep its completely stalled out loosing power steering and electrical , had to manually get it to the side of the road. A previous recall ua9 has been issued for this problem but my vin doesn't match even though it did the same thing.
Oil change and recall completed 3,000 miles ago for oil consumption issue. Drove 3,000 miles and stalled on roadway immediately following a right hand turn. During shutdown there was steering control loss. Pulled car off road and checked dipstick. Dipstick was dry. Added 2.5 quarts oil. This car still consumes approximately .75 quarts of oil per 1,000 miles. Will restart oil consumption test with jeep dealer immediately.*dtconsumer stated he would like the case closed, issue has been resolved.
While driving, mostly down the highway, my cherokee will have slipping/breakaway int the steering tension. It happens when moving the wheel in both directions. I drive an hour for work, and it happens probably 30 times minimum driving one way. This had happened previously and i had it looked at and they couldn't find anything. It stopped happening for a while after that (not sure if they did something), but is again doing it. I had it recently in to a jeep dealer for service on other issues and let them know about this and they indicated they didn't find anything right then, and didn't have more time to look into it. I let them know i feared for my safety (hoping i don't lose control). I also had let them know about the recall for the steering rack that i haven't seen shown up on the nhtsa list yet as a formal recall. My appointment is now 3 weeks out, but i want to make sure its documented that i made a complaint in case something happens between now and then. My jeep has about 27,000 miles on it now.
Since i bought our 2019 jeep cherokee new, the hood has had a bad flutter.it flutters bad enough that it sets off the auto stop/start light.have had it into the dealer at least 6 times and no resolution.it flutters so bad that it seems the hood is actually going to fly open.it really gets bad when you pass another vehichle.
The tail lights become clouded due to condensation that appears after the running lights have warmed up the inside of the tail light housing. This occurs in all weather conditions. Condensation does dissipate or fade away when lights and the car have been turned off and stationary for some time.
I was sitting in traffic on the 105 freeway, at approximately 2-3 miles per hour, and my car suddenly lunged forward hitting the other car in front of me, my foot was on the brake the entire time.time of occurrence was jan 28, 2019 approximately 2:30pm.
Plastic door trim is coming off exterior of vehicle. Noticed while washing the vehicle. The driver side sun visor also ripped out of headliner after a handful of uses. The first time was while driving. Completely dangerous as it takes 2 hands to put it back up.
While traveling on the interstate and passing semi-truck trailer's the 2019 jeep cherokee hood vibrates excessively up and down (i-70 speed limit is 75 mph). The up and down hood vibration action causes the a stop / start message to appear in the instrument cluster display.
I bought a brand new 2019 jeep cherokee trail hawk from an amarillo texas dealership. I noticed when i bought the vehicle the hood was shaking and the wind was picking it up like it was loose. I took it in 3 times to have it fixed. The first time they said the factory misaligned the hood at the factory and they realigned it. It still was shaking and coming up. Took it back 2nd time they adjusted it again, took it home same problem, not fixed. Took it back a third time they looked at it said they did all they could do to fix it. I have been driving a brand new vehicle that is unsafe on the highway. My hood still catches air pulls up and slams down and an engine light has come on 3 times. I have children that ride in this car. I don't drive on windy days because i feel unsafe in the car. It feels like the latch on the hood is going to give way and my hood is going to come up and hit my windshield. I am protected under the lemon law and nothing is being done about this safety concern. I need an investigation conducted on my vehicle . As of right now it is unsafe to drive. My hood doesn't sit flush with the body of the car and you can fit all of your fingers in the gap between the hood and body of car.
While driving, my rear hatch warning came on, i pulled over to realize that the latch would not lock,causing my lights to stay on, causing a cold environment for my 9 months old baby, with the door not being able to seal. With this broken, also disables my remote start, voiding any anti theft abilities.
The contact owns a 2019 jeep cherokee. The contacted stated that after pushing the rear liftgate button to close the liftgate, the door closed although there was an object present in the closing path of the door. The contact indicated that the safety mechanism to prevent the door from closing onto the object had malfunctioned causing the object to become stuck between the door. The cause of the failure was not determined. The local dealer lee's summit dodge chrysler jeep ram located at 1051 se. Oldham pkwy, lee's summit, mo 64081 and the manufacturer were notified of the failure however, no assistance was offered. The failure mileage was 19,000.
Since the day i picked up this 2019 jeep cherokee limited two weeks ago, the hood shakes and flutters in certain driving conditions causing safety concerns.driving into high winds and over 55 mph, air gets under the hood in such a way that it seems as if the hood could break loose causing either injuries or an accident.it gets even worse when driving in side winds and meeting semi trucks.it actually appears that the gust of wind coming off the truck is going to take the hood off of the vehicle.driving this cherokee in these conditions has personally caused me very high anxiety to the point where i am constantly focused on the hood rather than the road.when meeting semi trucks on the highway, i pull as far to the right as possible sometimes completely going off the road in an attempt to minimize the wind gust.these are major safety concerns to me and i don't feel safe driving this vehicle on public roads.it has gotten to the point where i have to take anti anxiety medication just to get the courage to drive on the highway, thus causing other safety issues and feeling as if i'm being an irresponsible driver.the jeep dealer has adjusted the hood latch and bumpers but the problem still exists just as it did when i purchased the vehicle.
The contact owns a 2019 jeep cherokee. While driving various speeds, the hood shimmied and shuddered. The contact was concerned that the hood latch would detach and impact the driver while the vehicle was in operation. Watertown ford chrysler (1600 9th ave se, watertown, sd 57201, (605) 886-5844) serviced the hood by adjusting various knobs, which the contact felt was an interim remedy rather than a permanent solution. The manufacturer was contacted and advised the contact to get a second opinion. Billion chrysler, jeep, lincoln, mercury, mazda (3401 west 41st, sioux falls, sd 57106, 605-361-1919) inspected the vehicle, but did not provide a cause for the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 4,000.
Driving into a intersection on a stop light my car stops out of no were , can not get it started lights start turning on. Started to get panic cars behind be started honking. Finally got it to start.
I drive a 2019 jeep grand charokee latitude. I approached a stop light last month at a major intersetion and the engine shut off. The car behind me almost rearended me with my new born. Omg this car is not safe to drive if it just shuts off for no reason. Later this month the front suspension started making alot of noise. The car has 43000 miles. Observed the passanger side strut mount clip that keep the strut from seperating from wheel wheel loose. Strut failed and caused issues with drive train. Car is on blocks in my garage know awaiting struts and strut mounts.the jeep used a very small plastic clip to secure the top part of the strut, so in my case when the strut failed, the clip came loose and almost seperated leaveing the top of strut un-attached to anything omg! this a hug safty issue. Why has nhtsa not investigated this poor design. A placstic clip to hold a strut that is supporting the front end of a vehicle!!.
2 weeks after i purchasedvehicle as i was backing out of my garage it made a horrible screeching noise like iron scrapping against concrete. It continued doing that and i took it to the service department and they told me it was the ceramic brakes. It continued and had to keep taking it into shop finally they replaced the pads and rotors i picked it up on a friday and sunday it did the same thing. So took it back as of 02/27/20 it still makes the same sound and sometimes it will brake and the car jerks real bad. Also it rolls about half a turn of the front tire when i have put it in park with foot on brake turn it off and take my foot of the brake. I have recorded the noise it makesand videoed the tires rolling. This happens randomly the last time it made the noise and braked was 02-12-20. But it dose it so often that i gave up recording the noise. Including other dates that it has happened the first time was 2 weeks after i bought the car in 07/03/19. Other dates 11-25-19,12-17-19,12-22-19-twice that day 01-04-20,01-09-20,01-10-20,01/13/20,01/15/20,01/31/20,02/12/20 those are the ones i have jotted down dose not included the recorded ones. Sometimes when i back up and put car in drive and take my foot off brake it will roll before i even step on the gas.
Vehicle locked up after stepping on brake at stop light. Dash lights started blinking off and on.
1.on 3 occasions (most recently 12-2-18) during braking the emergency brake engages itself and the engine continuously engages the starter.unable to put vehicle in park turn off the starter and after about 30-60 seconds able to put into park and restart the vehicle.on 12-2-18 i was slowing for a stop light and the vehicle wouldn't allow me to put the hazard lights on when i couldn't get the starter to disengage and put into park to restart the vehicle.it occurs without warning and the emergency brake must be pulled up. 2. The brakes often sound like they are rubbing (needing brake pads).3.the radio will randomly change from fm to sirius and unable to turn off/on or return to the radio menu.4. The radio volume most of time must be at 15 or higher to listen to the radio and will randomly jump to full volume while driving.5. The android auto that i use for navigation and telephone will randomly scroll through the telephone contacts and begin calling.i have to unplug the phone to stop this.
My jeep keeps cutting off while driving i'm the middle of traffic. I have complained about the problem and nothing has been done about it. It's unsafe. And radio cuts on and off, change the station and heat and a/c on its own.
Car stops moving while in motion.the first time (july 6, 2018), i was pulling into a local pizza hut for my lunch break and as i turn into the dirveway, the car stops accelerating and my check engine light comes on; when pushing the gas pedal to get further into the parking lot, the vehicle will not move at all. I had to put my hazards on and turrn the vehicle off then back on again in order to get it to move while pushing the gas. The check engine light remained turned on for 1-2 days and i was afraid to drive it far. Then it magically went off as i was taking it to the dealership (which i live approx. 1.5 hours from) to have it checked out. It was at the shop for 2 days. The dealership told me they were unable to find an issue with it and "relearned" the system. The second time it happened (august 27, 2018), i was pulling into my local taco bell for my lunch break and the same thing happened as before but instead of my check engine light coming on, my battery light came on. Just as the first time, when this happened the car would not move while pushing the gas pedal down, so again i had to turn my hazards on, put it in park, turn it off, then back on again in order to get the vehicle to move. The battery light did not stay on. It has now been at the dealership for 3 days and i can pick it up tomorrow. They ran a 4.5 hour test on it and also test drove it some and could not get it to duplicate the issue. Again, they could not find anything at all wrong with the vehicle and again they "relearned" the system.i have been lucky enough to get my vehicle off the highway (barely), which is a complete danger; what if the next time it happens, i am unable to do so? i am afraid to drive my brand new car, especially with my son in it. I have found several online forums where people are having the same issue with this vehicle. Something is going on and it is dangerous.
Driving the vehicle out of the building underground parking garage the vehicle stopped moving suddenly and starting going backward i put the emergency break on restarted the engine released the break but it didn't respond so i drove the vehicle to the nearest parking space in the parking lot tried to restart the vehicle the engine would start but both breaking system is on and wouldn't releaseand steering wheel is not turning. I called the dealer and they gave me the number for the jeep towing service. The vehicle went in to the dealers service department the told me the alternator is over charging and needs a new part they replaced the part they then informed that the vehicle is not working still and theyare not sure what's wrong yet.
Truck cuts off when i make turns or if i stop at a stop light. When you try to start the truck back up it hesitates and when it does start back up it stutters. While driving on the highway the truck all of a sudden while flash a low oil light and say low oil pressure and i just had my oil changed at the dealership. Now it won't pick up speed past 10 and a message is popping up that says check something electrical. I can't even drive the truck because i'm afraid i'm going to cause an accident. I was driving home today from work and barely made it. My check engine light isn't even on. But it's not shifting gears it idiles up and just stays stuck i have to take my foot of the gas to try make it change while driving on the city streets. Arkansas has a lot of hills and i have to go up one to get home and i almost didn't make it up the hill in traffic because the truck started stuttering and the oil warnings started flashing.
The contact owns a 2019 jeep cherokee. While driving at an unknown speed, the vehicle erupted into flames. The contact pulled the vehicle over and discovered smoke and flames coming from the engine under the hood. The contact extinguished the flames. A police report was not filed and there were no injuries. The vehicle was restarted and the power steering failed. The vehicle was towed by the insurance company to route 1 chrysler dodge jeep ram of lawrenceville (2700 brunswick pike, lawrence township, nj 08648, (609) 454-6516), but they denied responsibility because there was mud on the undercarriage. The manufacturer was called and the case was to be assigned and investigated by a special division. The cause of the failure was not determined. The failure mileage was 6,000. The vin was unknown.*dt
Takara recallmy 2019 jeep cherokee, less the 6k miles, caught on fire while driving down the road. I pulled over to find flames igniting by where my engine meets the transmission. I quickly put it out with water. Contacted the insurance company for a claim an tow. The called cryster to file a report with them as well. It's now a week later, i've missed work an have no rental from cryster ab any information other then it's being investigated when i was assured it would take 2-4 days after i made the claim.*dtconsumer stated hood erupted in flames. Vin unavailable.*dt
This is in reference to my 2019 jeep cherokee latitude plus. The radio fades in and out most of the time. After initial startup it may or may not work properly. If it does not work (fades in and out) then it will not correct itself. The only way to possibly get the radio to work properly would be to restart the vehicle. Then it may or may not correct itself. This happens on the am/fm stations. It does not happen while using sirrus radio. This occurs about 75% of the time on startup. 25% of the time it works properly. When it is not working, there is only one or two stations that will be able to be tuned if using the auto tuning button. It will tune to the one station (however, it still fades in and out). The dealer has replaced the radio to no avail. They are trying the antenna however there are several owners who report that does not work either. Although this is not necessarily a safety concern it is still a major problem with my $33,000 vehicle. We need to know how to get this rectified. This has been happening since the day i picked up my vehicle.
My passenger door will not open or close using the keypad or door pad
My radio cuts in and out on most fm stations
The car stalls while driving for no apparent reason. The engine turns off and there is no power on the dashboard. This will happen regardless of oil levels, even though the car has always had the proper oil level. It takes about 5 minutes to turn on again when you are in the middle of the street/freeway with traffic behind. The dealership was unable to find a problem, but it keeps happening on a daily basis.
When first starting the suv the entertainment system will sometimes keep restarting or while using android auto or apple play the system freaks out and while driving and restarts or not work at all until i restart the truck. Also having issues with my soundsystem unpaid extra for....
When accelerating at 4000rpms, the vehicle shakes and sputters and blows gray/black smoke.
Frequent driver distraction - integrated navigation system weather alerts from sirusxm travel link application.sirusxm application 'travel link' is enabled and there is no user or system ability to configure or disable from fca uconnect radio/units in all 2019 fca vehicles (with navigation) including our recently leased jeep cherokee.frequent and sometimes numerous weather and travel alerts display on radio screen, covering the entire screen, and do not disappear.the alert blocks the screen, including navigation, and must be manually dismissed taking focus off the road.the alerts are not just local alerts but rather cover a 100 mile radius which is also not configurable.this contributes to the numerous amount of alerts and frequency by simply driving a few miles.fca support including the local dealer have confirmed there is no ability to configure the alerts or disable the alerts.they suggested contacting sirusxm which provides the sirusxm travel link service.sirusxm is unwilling to help (remove or configure travel link) and is only willing to remove all trial sirusxm services including the radio.they suggested we contact the dealer. Other oem's that offer travellink service allow for users to configure the service or disable if needed.fca customer service did mention this issue has resulted in many complaints but they do not have a software update available.i believe fca and sirusxm believe this is an inconvenience only.this is not just an inconvenience.drivers must manually dismiss every alert.my son is a fairly new driver and this is very concerning.
While driving, my car will randomly shut off completely. There is a dinging noise and a quick flash of the battery light and then it says the press brake and push start. I can not accelerate but can brake. As soon as i'm completely stopped, the steering locks and it struggles to start again. It is random and has happened more than once in a row. It happened 4 months ago and the service department said the battery failed and replaced the battery, but it happened again a week again while i was turning. After i restarted it, it did it like 15 seconds later. Then two days after that it shut off randomly while i was driving 35-40 mph down a straight road. I've taken it in again and this time they can't find anything wrong with it. Battery was fine, no codes. Even the software that got updated because of the recall (stalling while driving) was fine. I've seen people say that the oil level can cause it to stall, but my oil was at 60% at the time it started happening. It's not safe that the car randomly shuts off without notice,while driving on a road or highway. That can cause a serious accident if it happens at the wrong time.
Previously, i reportedissues with oil consumption, which eventually required an engine replacement. I now have an issue with steering wheel, feels like it is trying to correct itself when driving regular streets and highway with no issues ofalignment, tires, etc. Appt with napleton's arlington heights on 1/23/2020 did not mention anything that was done to look for issue, other than recall software update of 18va9182, which they said would solve the problem.however, the problem persists.in addition, i just received a safety recall notice from fca, stating that when i had taken my vehicle in for recall #18v739, that my vehicle was not properly inspected and the recall was closed.i told the dealership this was done completed and they said they would do the update, however, they had not completed the correct one, and the problem with steering still persists.i am worried this issue is a safety concern, and would like to be contacted to have this problem addressed.
I am having similar issues that other people are having. No acceleration, vehicle stalling, the car revving over 4-5k rpms stopped and foot on brake, radio issues.what i am trying to find out is how can i get fca to buy back this lemon. Also i would like some data of how many people have filled a complaint. I want to used this info and give it to the national center for dispute settlement
Radio has terrible reception. This seems to be a common problem as i researched online. Not acceptable. I want it repaired or replaced.
After starting car from sitting all night or during the day while at work, the car stalls while in motion within 5 miles while de-accelerating with the stop/stop button deactivated or activated. Beep occurs, dashboard reads, "press break and push button to start", drive indicator on dash is blinking, d on shifter blinking, battery indicator is displayed, radio stays on, blower on but no air, foot on break, the start/stop button pushed.pushing on gas pedal no response.coast over to side of road and or a parking lot, wait until flashing stops, put car in park, restart car.same scenario 4 times, dealer unable to find issue.safety issue - worried about getting rear-ended.*dtconsumer stated a beep was heard prior to the car stalling.
Less than a year into the purchase of a brand new 2019 jeep cherokee, the auto start-stop failed completely during daily rides (before then, it used to work perfectly -- at the red light for example). Took it to the dealership service center where i had bought my car from, they told me the feature functions on a separate battery and that they could do nothing crazy but manually (temporarily) recharge whatever battery they were referring to. The service manager also cluelessly told me to give it a few hours after each ride until the battery responsible for the auto start-stop functionality recharges itself. Although i followed their instruction, i got zero result. Today at the time of writing this complaint, it is getting close to two years after my purchase and there occurs another annoying bug: the main battery keeps dying on me every time i want to start the car. Also, the front display shows an "engine temperature hot" message as the battery fails to start the car, although i do not believe the message is relevant since my car had been sitting in a fairly cool spot for at least 10 hours - no reason for any parts of it to get hot while the engine is shut down.
Car fire after 40 days of new lease.parked in driveway after a short commute. Vehicle is a total loss along with personal property. Dealer offered no remedy; no loaner.pictures attached.*dt
My 2019 jeep cherokee with the 2.4l has repeatedly stalled while driving since purchasing 4 months ago. Upon doing research, i see there's been many recalls on similar vehicles with the same engine and year as mine, however mine is not covered. Considering my vehicle is also stalling while driving and decelerating, i am filing a complaint to broaden the recall to include more vins. On four separate occasions, my vehicle stalled while driving when slowing down but still in motion. It will not stay running for the past week when decelerating.
Everytime i slowed down my jeep would cut off. I figured out i could get it to restart in neutral as i'm finding somewhere to coast off road, but would have to put in park to shift back to drive. I made it to dealer and they said it very common problem and hopefully a recall will be soon because they dont know how to fix the problem. The problem seems to be the jeep using oil and then the engine starts shutting down to protect further damage. They filled with oil and it ran fine.. The dealers temporary solution is to do a oil consumption test to turn into mopar. So i have to have them check the oil every 1000 miles. The first 1000 it used very little and they said go ahead and try another 1000 and come back. I made it to about 500 miles and now my jeep will not start. Thankfully it is in my driveway and i didn't break down on the street again. I'm going to top off the oil and see if that does anything. I'm afraid of another problem because it's not making any noise when i try starting. Also, february 2019 i did get the recall fixed (power control module) from the dealer. So when i went back for this issue they told me i'd have to pay them $130 for them to even take a look. I was surprised to be treated like this with a brand new vehicle so i went to the dealer in the next county and they told me about the oil consumption problem and didn't charge me! another thing is the screen/instrument panel has went out a few times. Once the original dealer reset it, but it still goes out sometimes or it gets stuck on the dial/keypad screen. Bottom line: now my 2019 jeep is stuck in my driveway and there doesn't seem to be any solution.
Just purchased vehicle 3 days ago. Has 3,300 miles on it. Every time i've driven it today, the radio volume and reception fades in and out. On every channel. I don't live or drive in remote areas, so it is not a signal issue. I enjoy listening to music while driving, but this was so annoying that i rode home in silence. The fade in and out happens regardless of motion of the vehicle or volume i turn it up to.
Vehicles stalls completely and does not want to start it takes about 3 rounds of security mode of seconds before it will restart again.
First we weren't able to take vehicle home the day we signed the finance papers, 8/19/18, due to battery being dead. We then picked up car on 8/20/18. Kept vehicle till around the 23rd. The jeep cherokee turned off in traffic and went into battery protection mode. We had to put car in park and restart. We were almost rear-ended. I then called dealership to talk to salesman and he was busy so i asked for manager who then told me that the salesman would call me back. When i told salesman about the incident i was told to drive with start-stop function off and to wait till next day to see if it did it again. The vehicle didn't start in the morning and then tried second time and it turned on in battery protection mode so i took it in to dealership and was given a loaner. We then picked up cherokee on or around 8/31/18. We were told the battery was recharged. The cherokee then started to turn off again in traffic so i took it back on 9/5/18. I was given another loaner. I was then told to pick up cherokee on 9/18/18. I was told that they didn't find anything and couldn't recreate the incident. Ever since we received the cherokee back on the 18th we keep the start-stop function off. Now the tire pressure sensors keep coming on and off and the gas is going at a faster rate then before. Not sure if sensors are working correctly. Took car back to dealership on sunday 10/14/18 and was told to call service the next day because they had no loaners. Today 10/21/18 vehicle turned off while driving out of parking space. Car restarted but do not trust driving this vehicle with my family inside. There has been several times the vehicle didn't accelerate while stepping on the gas pedal.
There is a stall when driving. A lot of the time when you stop and go it stalls for a second before it goes. It also happens when i am driving. If i am pressing on the gas it will stall as well.it has almost caused me to have an accident when it does the stall.
Radioaugust 2018 drove for about 6 hours. Stopped for dinner. Started the cherokee no radio. With out the radio nothing works ( no ac/heat, navigation, phone etc. ). Bought the 2019 cherokee in may 2018.july of 2018 the radio was replaced ( refurbished radio / not a new radio } volume problem. So this is the second radioin this vehicle ( not happy with a refurbished radio in a new vehicle that is just months old ) , dealer/chrysler keeps doing systems updates that don't work. At least once a week the radio will not turn on and when the radio doesn't turn on i cannot operate any of the internal systems because the screen is blank.
My 2019 jeep cherokee stalled at a red light, stalled inside a car wash (brake light on) unable to move. Then twice this week stalled at stop sign battery light came on. Battery is perfectly clean all connections are tight.
When back window in down it makes a extremely loud pounding noise that is so bad it feels like my ear drumsare going to explode. Like a loud plane above the car. The whole car vibrates.
My car shut down twice while driving on the expressway.there was plenty of gas and no reason for it to shut down. All of the dashboard lights flashed and then there was no ability to steer or control the car.i had break, switch the gears from drive to park and then restart the car.luckily traffic was slowed or else my child and i would've been hit from behind.i took the car to the dealership and was told that the oil was low and it could be excessive oil consumption.that could have lead to the stalling.there were no warning lights involved.
The fm radio stations go in and out, it only happens in the radio mode. It happens when your driving or not.
I bought my 2019 jeep cherokee lattitude plus 4x4 and from day one the radio has acted up. I have taken it back to the dealer 4 times for them to resolve the problem they put in a new radio one time, a antenna, the next and said they did some rewireing. What happens is when i start my vehicle either the radio will play or it wont ( well plays but you cant hear anything unless you turn the volume way up all most maximum before you can start to hear it). After each time they said they had it fixed. It also when not working when you hit search stations it will go from 95.9 and keep going with out stopping back to 95.9 so no stations on search to stop on.they said they are not sure what to do next if it acts up.so after being frustratedi did a search on my jeep and found this web page with other people some with the exact same vehicle as mine having the same problem. I did have video but not sure how to get it off of google photos to put on here.the radio only does it on start up and might work the next time and not the next or work a few times then not the next you never know when it will act up. Here is the website with others having the exact same problem as me.https://www.cargurus.com/cars/discussion-t77884_ds954131 so can someone help me out / let me know what to do next thanks...(xxxxx)parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
New vehicle with 35 miles on it have a check engine light coming on
My jeep is a 2.4l which is experiencing a stall when this issue was already fixed. Vehicle stalls when turning the wheel left and right.
The tail lights become clouded due to condensation that appears after the running lights have warmed up the inside of the tail light housing. This occurs in all weather conditions. Condensation does dissipate or fade away when lights and the car have been turned off and stationary for some time.
Takara recalljust bought this vehicle a month ago and it's has been turningoff on few times while driving on the highway with my family.it's not awhile i'm at the stop sign or light, it's while i'm actually driving. I had to press the button again in order to turn back on
This vehicle has too many systems integrated into and controlled by a single computer.after only three weeks (less than 600 miles) the radio would not tune correctly and would sometimes turn off the heater when changing a station.this is not a safety issue but the computer controlled transmission started to make noticeable noises and vibrations during shifts, starting at the same time while driving on a moderate speed highway .i believe that the computer is no longer functioning as intended and may cause unanticipated performance anomalies which could provide challenges for which the driver is unprepared.it appears that far too much computer control has been attempted on this car and the technology is neither proven nor reliable.
Jeep cherokee eats engine oil too quickly. On my 3rd oil change in less than 10 months less than 2500 miles difference. Car does not let you know when the vehicle has no more oil it will stall with no warning.
The uconnect system is malfunctioning when in motion.it is randomcly calling people, nav is a mess and not working, radio will switch from fm/am/sattelite stations, every thing is haphazardly messed up.i feel it very dangerous as it is so distracting.i traded the car yesterday so i would not get in an accident.
I have reported problems with the transmission and revving up while driving today. But i got in my jeep went down there road to a stop sign. Then preceded to drive and the jeep just roared and did not accelerate, i'm in the middle of the road then here comes traffic closer. The transmission is a problem. There is no fixing, every jeep ship i go to, they don't fine nothing.
The radio cuts in and out only on fm station not on am or if your playing through bluetooth or ax cord. I seen tons of complaints all over the internet and nothing is being done about it. We are ready to take the car back. Please do recall and replace radio. When it does this you can turn volume all the way up and its not very loud. Love the car please fix thanks
I had just purchased my vehicle the day before. While at a stop sign the vehicle failed to restart after releasing the brake. The engine stalled, the battery light came on and a message that read to place the vehicle in park then back into gear. Tried that several times, if i released the brake it would roll back. I put the vehicle in park shut the ignition off and restarted the vehicle. Once i did that the vehicle ran fine. I took my vehicle in for service, no code came up. I was told that it was a bad battery. I do on occasion feel like the car is going to stall while driving or from a stopped position.
My car has stalled on me a total of 8 times. Today while at the gas station i turned my car off and had to wait in the heat for my car to reboot and come back on. I spoke with some one in the service department who told me that the recall had been taken care of and that we should not have any other problems just 1 wk and a half ago when my car was serviced. We are currently having the same problem. I'm furious! i call and call and get the run around and now am told since i have 65000 miles i may now have to cover the expenses of a new starter because of their mess up.
While driving, the car shut off and had to be restarted.
Vehicle with 23 k miles with oil consumption and coolant problems, withno indicator warning of low oil or coolant level.this vehicle could shut off with no warning, which could cause an accident. This is a brand new vehicle that now will have to go through oil consumption program.according to numerous online complaints, this issue has been ongoing.this could be a potentially huge safety issue that needs to be addressed and/or recalled immediately.
Vehicle stalls while driving.
While driving, my rear hatch warning came on, i pulled over to realize that the latch would not lock,causing my lights to stay on, causing a cold environment for my 9 months old baby, with the door not being able to seal. With this broken, also disables my remote start, voiding any anti theft abilities.
My 2019 is about to have it's 3rd oil change, apparently it's supposed to go every 3,000 miles to get an oil change. When i called the dealership the guy that's in services didn't care of my concern regarding the cherokee turning off while driving during traffic especially in the freeways, all he kept sayingyup yup yup. He kept telling me he has a paper stating that jeep cherokees new models are built like that now. All he offered was to do an oil consumption test which i have to make an appt for and go every 1,000 miles to get it read. I mentioned that the compass has the same type engine, however, with the compass i would go 5,000 miles or more. I cannot continue to pay for a car that puts me and my family at risk for accident. My car turns off completely all the lights on the dash board turns on before turning off and states it's the battery when it's not the battery. Why hasnt this been recalled or fix my chrysler or fiat! the first time it happened was around christmas time then 3 months later. I had to get my first oil change before the 3 months of getting it.
While make a right turn from a city street into my residential area the vehicle turned off in mid turn.
On july 27 2019 at 12:39 am my 2019 jeep cherokee caught on fire while parked at my condo complex at 1138 valley road in wayne new jersey. The vehicle had been parked since 4:30 pm on 7-26-19. There was no indication or warning lights that may have indicated a problem on 7-26-19. My neighbor called police at 12:39 amstating that my vehicle was fully engulfed in flames. When the fd arrived they concluded it was most likely a manufacturing defect or electrical. My insurance company has since looked at the vehicle with a fire inspector and also corporate jeep and has determined it is a manufacturing defect of some sort. Jeep corporate is now launching a 30 day investigation.*dt *dt
On 6/8/2019, i pulled through my gate, left the vehicle in park to close the gate which takes a few seconds. My vehicle completely shut down. Restarted, ac was off, audio also off. Drove for about 35 miles, made 2 stops, all ok. Next leg of trip approx 20 miles, coming into another town and approaching traffic light. At the light as i stopped, the vehicle again shut down in drive at the stop light in considerable amount of traffic. This was not the auto stop/start, it shut down again. Had to put in park, it did restart, and again, ac off, audio off. Proceeded to my next stop where the vehicle tried to shut down as i pulled into parking spot, i was able to complete parking. Upon returning to the vehicle, it started, but nowhave back up camera failure which has not worked since that episode. This was terribly dangerous as i was in a lot of traffic and was helpless until i got it to restart.
6 times in the last week, my car has shut off mid drive. As i am driving, my car will ding, my battery light will flash on and then my car will completely shut down within 3-5 seconds. I will have to turn my key to off, wait a minute and restart. I will have to pump the gas pedal and my car will sputter before it turns over and starts back up. Under normal circumstances, i do not have any engine lights displayed on my screen for attention and everything runs smoothly. I have also checked my battery on the screen display as i drive and it is always between 14.2-14.4v. During these shuts, my car is going under 30 miles per hour, but has happened as i am turning and going straight. Most recently (this morning), i was driving straight (had just pulled out of my parking spot at my apartment) and my battery light turned on and my car locked. The steering wheel and pedals were unusable, but my engine remained on. I checked my battery during this and it says it was at 12.2v. I had to shut my car off, pump the gas to turn the engine over and my battery displayed as back at 14.4v. This happened 3 more times before i was out of my apartment complex (every 50 feet or so) and i turned around and parked again. I had my car hooked up to diagnostics machine after it began the first shut downs, but it returned with no error codes and my battery tested fine and all the wires were secure. I called my jeep dealership and they stated i am outside my warranty (by 800 miles), so i would have to pay for the fix. This is clearly a defect with my car. I can see through online research that many other jeep cherokee owners are having these exact issues and jeep is giving them the runaround. I also see there are some recalls for jeep pertinent to this concern, however my particular car is not included. This is very dangerous as my son was in my car for all occurrences + i have a 30 min commute.
Every time i don't get an oil change right away, my car will stall in the middle of the road at random times with no warning. I have been with my two young children in the car when this has happened several times, it's extremely unsafe and i am so tired of this issue. I've spoke with the dealership and they said all jeep cherokee's are like this, as if it is normal. We are lucky we haven't gotten into a crash due to this. This is just ridiculous and i'm looking into doing a buy back for this car. Can't trust jeep now.
Wen into arbitration with documentaiton of 8 trips to dealer to find problem they told us they were not able to duplicate the problemsssee recall #ua9/nhtsa 18v-739. .after the arbitration ckhrysler rep stated that the vehicle was not unsafe.i believe other people are dealing with this same problem. I can mail coopies of work orders and and jucgement from ncds .pleas send mailing info.
My car has turned off on me several times since i bought it. It slowly starts and shuts off when i make a turn. It has shut off on me up to 4 times in less than a mile, while i have my child in the car. Also in a busy intersection. I have taken it back to dealer several times and they say it is due to low oil and they add it and send me on my way. This issue continues and is a huge inconvenience.04/10 was the last time it happened, i took it in and they changed my oil again.
Hood vibrates at hwy speeds. Hood is made out of aluminum. Dealer says it is double latched. All vehicles hoods are done like that. When a semi passes you it is so bad you think it is going to fly open. Vehicle weighs 150 pounds less than the 2018 model. Need to be weighted down. Dealer will not fix
The car stalls while driving at low and high speeds. The engine will atop completely and the car rolls back or begins to drive backwards when it's restarted. This is a real safety concern as i have almost been hit 4 times now due to the car stalking in atop and go traffic and another time while driving at high speeds. Also, the car appears to chug or hesitate to change gears. It's is slow to pick up speed and at times, it will not accelerate.the radio fluctuates in volume level constantly regardless of the programming and it's so bad that you can't even use it. I'm concerned for the safety of myself, my children and others as well. Chrysler appears to have no concerns. Unless someone dies, i'm afraid this issue will not be resolved.
While driving east on interstate 70, i had a blowout. After looking at the remaining tires, it seemed that they were all pretty worn - if they have the minimum 2/32 tread remaining, they barely do. I feel that a proper safety inspection was completed before enterprise car rental on 37th street north in wichita, kansas sent me away in the vehicle.
Slowing to a stop light and vehicle stalled out losing all power.the vehicle has already had the recalls associated completed and had a recent oils change.the day after the recalls, the car stalled again before coming to a full stop.twice it was on a highway, once in a driveway, once in an intersection coming off a bridge. Twice in motion others were at a stop.i lost count and the issue is inconsistent. Most recent 1/24/21
The a/c does not work at all , the car is only 2 years old .
Radio continues to go in and out after 4 times at the dealership.this problem does not occur every time the car is started, but it will be immediate when you turn the car on if the radio will work or not.my car has been updated with new programs, new radio system put in, and the issue is still not resolved.the dealership at oliver c. Joseph in belleville, il stated they are not sure what the issue is.i will be taking my car back in for the fifth time due to the radio issue not being fixed.also, if the radio starts out working properly when the car is initially started it will not happen suddenly.either it works or doesn't work when the car is first started.
Fm radio fades in and out. And volume changes drastically with different station changes. Sometimes restarting the car helps.
The auto start/stop feature kicks in as normal, however the car does not start back after doing so. This does not happen every time but happens often enough to cause issues, like in traffic, and on slops. The brakes lock up, and i have more than once started rolling backwards. All gears flash on the display, and i must cycle the key to fix the issue. Possibly related to the underlying issue, but not the start/stop feature, if the car is in neutral for any period of time, such as when being pulled through a car wash, the exact same thing happens. When i try to shift back into drive to pull out of the car wash, the d flashes on the display, nothing happens, no matter how much time i spend trying to get it to register, which honestly isn't much, i have to get outof the car wash quickly, nothing happens. I'm left once again having to cycle the key and restart the vehicle. Every single time after the issue happens when the vehicle has been in neutral, the start stop issue occurs on the first instance of it being engaged. The dealership doesn't seem to care, wouldn't even take a copy of my video, and are putting so many miles on my brand new vehicle to "replicate" the issue. This has been happening since early july, and jeep nor chrysler seems to have any answers as they've "never seen this before".
I just purchased this vehicle 3 days ago with 17,600 miles. , i have been experiencing the vehicle cut off when at a stopped position even if the gears are in drive. Today i attempted to turn on the vehicle but showed no sign of power, i waitied and tried again. Once i got the vehicle to run the check engine light came on. I do know there was a recall for this exact same issue and my vehicle seems to not have been repaired.
1/23/19 8:10 am front glass panel of panoramic sunroof exploded while driving on the freeway.there was no rock or object that hit my vehicle, just an explosion type noise.i pulled off the free and found no objects in the sunroof well.i went directly to the dealer who felt anrock caused this and could not and would not help me and said he'd never heard of that.they did not even log my visit to their service department.i contacted chrysler who said they will do anything since the service tech at dealer looked at and saw no defect to the frame.fortunately, i had my interior portion of the sunroof closed and maintained control of my vehicle. This was not caused by road debri or other prior incident and just exploded.i am reporting this as others may be refused by the dealer as i was and it not be investigated or ignored.
2019 jeep cherokee completely stalled while decelerating on the interstate. Lost all power, steering, and brakes. Was able to restart the vehicle as soon as i put it in park. Called 3 different jeep dealers who told me they can't diagnose it unless the check engine light is in and that i should call back if it does it again. The 4 cylinder model has a recall for a software glitch for the exact same issue, but mine is a v6. I hope i live through replicating the experience so i can call the dealer to be told they can't/won't figure out what's wrong.
While taking a right hand turn through a traffic light into the flow of traffic the vehicle shut off and i had to come to a complete stop and put it in park to restart.
2019 jeep cherokee latitude. First bought the car the head lights and tail lights were dead. Took it into the dealer to have it repaired, took it into the dealer for a tramission recall. Randomly driving down a major highway a vehicle just shuts off in the middle of in the middle of the road and wouldn't start back up for a few minutes while i was stuck in the middle of the highway. Called dealer. Radio randomly doesn't work correctly either stays running when the keys turned off car and keys taken out , radio randomly shuts off
The contact owns a 2019 jeep cherokee. The contact stated that after parking the vehicle approximately 5 minutes later smoke was present coming from under the hood. No flames were present but several parts under the hood had melted. No further information was available. The fire department was not called to the scene. The vehicle was the towed to the local dealer atlantic jeep (555 sunrise why, west islip ny). The cause of the failure was not determined.the manufacturer was notified of the failure. The failure mileage was 4,000. *dt*dt
Air conditioner has not worked since i purchased in 2018.when the car is in motion or sitting still the car does not cool properly and everyone complains of being hot in the car.i have seen in the interior of the car on the passengers side water dripping and puffs of smoke coming from the drivers a/c vent this has happened twice it looked like a cloud of condensation. The first time i was driving to florida and the smoke hit me in the face and it scared me, i could have had an accident.the most irritating thing is that i hear the a/c compressor while it's working the noise is loud and distracting. This issue has been going on from august 2018 to current date.
For the past 4 days, my vehicle stalls while driving without warning. It happens each time while decelerating, but still in motion. There are/were recalls on the exact year and engine models as my vehicle, but according to my vin, mine is not included so i am filing a report. It is a 2019 2.4l and stalls when in motion.
Vehicle shutting off completely prior to a stop sign.attempts x 3 to restart vehicle, acts sluggish taken to auto parts tested by machine . Battery ok alternator ok starter okhelponly problems !!!
I was driving on the highway, slowed down to a stop sign and the car went dead (not the button problem), the battery light came on. I drifted to the side, put the car in park and restarted, then went again. I had it towed to the dealership because i was too afraid to drive it, it had 3000 miles on it, they told me it was out of oil. They put oil in it and gave it back to me. It happened again, this time with oil in it. I took it to the dealership, they drove it and said they couldn't find the problem and gave it back tome. They couldn't figure out what it was.
Twice this week my car has suddenly died while driving it and would not start back up, battery light comes on. I have had to wait before trying to start again and got it started by pushing the gas down while turning the key. Luckily i have been on my dirt driveway both times. I'd be terrified if this happened on a busy highway, i'm getting more and more disappointed with this vehicle.
I leaned my 2019 jeep cherokee back in september 2018. A week after leasing it i was slowing down to come to a stop sign and it beeped at me and all the power shut off in the jeep. I tried to hit the start button nothing. I put it in park after fighting with it to go into park and tried the start button again. Nothing. So i waited 2 minutes and tried again it turned back on and was fine for the rest of the drive. January 24 2019 i was pulling out of the parking garage at work and after 4 minutes of it being on it shut off mid driving. Same thing happened it beeped and all power shut off. I put it in park and hit the start button. Nothing. Waiting 2 minutes tried again turned on made it all the way home. Also when i turn either way it beeps as of a door is open. No door is open check repeatedly. When i go over a speed bump it sounds like something is grinding in the back end i have to come to a complete stop and start again after the bump or the jeep will not move. The radio will randomly make a very loud static noise that is ear piercing for a second the it will be fine or it will restart the radio it's different everytime it happens.
I was driving down the highway as i was making a left turn across traffic at intersection the vehicle shut off without warning therefore traffic in all directions was coming at me due to no sign that the vehicle was going to stop unexpectdly.
On 2/28/19 i purchased a 2019 jeep cherokee. On 4/15 i had to have the transmission replaced due to leak & failure. On 5/27 i had to have the dash instrument panel replaced due to failure, which i have video record of. On 7/10 i had to have the park sensor replaced due to failure & the vehicle throwing itself into park instructing me that door was ajar when it wasn't. I can only imagine if this had happened while i was doing 70mph on the freeway. My vin is not showing in any of the recalls, however three recalls pertain to me. So i need to know what to do to make ppl aware of these recalls. My vin needs to be added to the list. I have all repair reports needed to prove my vehicle is a safety issue. I have repetitively asked jeep to place me in a safer more reliable vehicle and they refuse to return my calls or assist me in any way, stating that 'this is why we have warranties' someone needs to contact me about this issue. I need help before my vehicle results in a fatal crash no kills my family and me. I am noting that i contacted the nhtsa about this issue on 9/11 and am awaiting a response.
My car continues to stall intermittently. I received my car back from the service department on 31-oct-2019. Later that day, on my way home from work, my car stalled going approximately 25 miles per hour. The vehicle lost all power and came to a stop on the 405 freeway. I was in stop and go traffic, which may have saved my life since other vehicles were driving slow and at times stopped. This allowed me some time while i attempted to restart the vehicle. It re-started and i made it home.
When a phone call comes in, the ring volume is extremely high.it is heart stopping, it makes you jump, you are distracted in traffic trying to quickly turn it down before you even think to answer it.i've read hundreds of comments from other jeep owners on-line that have the same problem.i was told by jeepcare that the car is "operating as designed" and they can't adjust the default volume down from the volume level of 15.it will cause an accident because of the huge distraction it causes on that first ring when driving.jeep doesn't seem to care at all.
Car will stall while in motion and come to a complete stop. It's very dangerous to have a new car stall in the middle of traffic. I have contacted the dealer and they have no
I was in motion approaching a right turn and the vehicle died on me without any warning, in the middle of traffic. After putting the car in park, it took 5 tries to get the engine to turn over. That was a horrifying experience and the dealer claims to know nothing. *dt\consumer stated vehicle stalled all of the dash lights came on.updated 10/2/18
Vehicle is shutting off while driving, causing loss of steering and everything else in the vehicle. This has happened twice. Once at 30mph, and at 50 mph. Luckily i did not wreck or hit someone. This vehicle isn't safe to drive. Someone is going to be killed if this is not fixed. This seems to be related to a recent recall by fca affecting other 2019 jeep cherokee models. That states: the power train control module may fail and the customer will experience a no start, a start and immediate stall condition, or engine stall while driving.
While driving 80mph on the highway, my 2019 jeep cherokee went into complete failure mode. The power in the vehicle failed, i was no longer able to accelerate. Luckily i was able to dodge my way through traffic and get off the highway and into safety. After 48 hours at the dealership, still no official root cause of why the power failed.
When driving down either smooth or roads that are much more bumpy then average there is this loud noise that sounds like something is loose when i drive with my panoramic roof closed, if it's open you can't seem to hear it. I'm afford it's going to lead into a huge problem of either leaking or breaking...
Rented a vehicle from enterprise a jeep cherokee 2019 with only 18,620 miles. Driving north from fort lauderdale to daytona. After 3hrs on the road the car had an engine explosion. Another vehicle in front of me starts signaling me an tells me the car was on fire. I immediately pulled over and get off the car, saw live flame going under the hood. Pulled all my belongings out and in matter of minutes the whole vehicle was burned.
I was driving my 2019 jeep cherokee latitude and making a turn to the left, as i turned, my car shut off. I had to drift to the side, put the car in park and restart. Then it took off. I am so scared to drive my car. I immediately went home and call jeep. They opened a claim, but i have to take it to a dealership. My daughter was with me and since it had also happened to her, she immediately took a picture at the moment it shut off while i was turning. I have attached the picture. My car only has 10,000 miles on it.
The car turns off while driving and then everything locks up. This has happen two days in a row12/10/2020 and 12/11/2020
2019 jeep cherokee and just stops when driving and sometimes a hard stop and jerk.brakes does the same but slide.my car is at dealership and they say it's just the battery but i don't think so.also my car will be on but it's tell e to start car and it makes a humming noise while driving.*dt
Bought car in 1/20 with 2.4l tigershark engine.using excessive amount of oil; garage did not diagnose and car is now at jeep dealer.we had oil changes completed as required and still had to add oil between changes.at the last garage visit they had to add 2.5 quarts of oil. No oil light came on at any time. When car started running rough and wanted to stall we took immediately to garage. They say we need a rebuilt or new engine because of the oil consumption.we are working seniors with only one vehicle!a $3,000 bill is ridiculous especially since we found that this engine has had the same problem since 2012!
The cherokee suddenly and unexpectedly turns off. Luckily while standing at a red light.was at the dealership - drove several miles without finding an issue.today (8-5-2020) it happened again for the third time.
The contact owns a 2019 jeep cherokee. While driving 64 mph with the cruise control activated, the rpms increased to 5,000 and the vehicle accelerated to 89 mph. When the contact depressed the brake pedal, the vehicle did not decelerate. Once the cruise control was deactivated, the vehicle decelerated. The vehicle was not taken to a dealer to be diagnosed or repaired.the manufacturer was not notified of the failure. The failure mileage was approximately 2,000.
There jeep has different acceleration that are unsafe. With regular driving you can give it gas and it's slow going then some times it will jump picking up speed fast. This happens when you push the accelerator down the sane with either way it speed up. My concern is if im behind someone at a light and i go to take off it might do the thing where it picks up speed fast and i run in back of someone. This isn't safe at all.
2019 jeep cherokee latitude stalls while the vehicle is in drive. The entire vehicle shuts down, the battery light displays, and the vehicle must be stopped, put in park, and restarted. This issue was noted by a recall earlier this year by jeep, but service for the recall was ineffective and issue remains. Both experiences were while the car was in motion (driving) at approximately 35 miles per hour both on low grade inclines. The first experience was with less than 1,000 miles on the vehicle and the 2nd experience was at approximately 35,000 miles. Also, the speed control of the vehicle is inconsistent with both lurching at take off and slow acceleration. *dt *dtconsumer stated the jeep was taken into the dealership for the final leg of the oil consumption test. Upon speaking with thedealership, they stated that, in the last week, jeep acknowledged an engine oil consumption issue with this make and model. We were further told that a new engine will be ordered for the jeep but because of the mass amount needed, it is a 2-3 month wait. In the wait time, we have been instructed to check and purchase oil for the jeep every 2-3 weeks or as needed.
My new car has 2,800 miles due for an oil change at 5 months/5,000 miles. The engine failed once for no known cause after 2 weeks in the repair shop. Now my car died while in motion on busy roads and a highway ramp at speeds between 15-40 mph without warning or lights. This is sla safety hazard as the steering goes and car just comes to a stop without any warning. I had it towed after it's 5th time in 4 days stopping while in motion and shutting down. Jeep told me it's empty on oil but yet the oil light indicator doesn't come on. They said it is a known issue without a fix for all 2014-2019 jeep cherokees. They are aware but are not fixing or addressing the oil consumption without light issue that puts drivers in motion at risk of an accident or losing their life. If no warning is coming on that your oil is empty long before a die oil change and my car can just die while in motion along with others as again they stated it's a known issue is a road hazard for anyone in these cars. My car is 3 months old and i feel unsafe driving it on any roads for fear i will be hit by another driver as it's just losing power and shutting down in the street in motion. Jeep cannot fix this but knows about it.
Breaks feel worn out and when i break you can hear noise.also the disc look worn out and vehicle is beginning to drive poorly.
Whole stationary, the jeep has acted like it didn't want to start 4 separate times, the climate changes itself to go the the front vent on high heat every time the car is turned on regardless of setting before turning off, and radio turns on and off on its own. The aux port on the console will work one day and not the next. While driving, the cruise control has stopped working twice. All this happened in a span of two weeks.
When i accelerate my vehicle after a stop or getting on the highway, it stalls and or stutters. This is a major safety concern. I have almost been hit because my vehicle would not accelerate when i had my foot on the gas.
The contact owns a 2019 jeep cherokee. The contact stated while driving on the road with the cruise control set at 55 mph going downhill the cruise control disengaged, the rpm revved up and the vehicle sped up to 70 mph. The brake pedal was depressed and was able to slow the vehicle. The vehicle was taken to (ramey chrysler jeep dodge ram 127 frazier dr, princeton, wv 24739, (888) 794-4317, and the contact was informed that the vehicle performed as intended. A conversation between the manufacturer and the service technician at the dealer confirmed that the vehicle operated as intended. The failure mileage was 400.
The car will stall in the middle of road with no warning.it happens most often when going up a slight hill and making a left hand turn.dealer says it is low on oil pressure(the car is 5 months old and they say it was 2.5 quarts low on oil!!) and a safety switch shuts down the engine in the middle of road/traffic!!i call this "safety feature" to protect the engine a"danger switch" that endangers traffic.i believe this is a major safety issue for all traffic because these jeeps are stalling in the middle of traffic.i have a 45 second video that shows the stall.please help get this problem solved!! *dt
Accelerating is jerky and many times does not shift correctly as speed increases (into next gear on left hand side ). Also, as vehicle goes down small hills it seems like it doesn't understand how to handle the decease in acceleration. Also, when shifting from reverse to drive, it takes at least 30 seconds to correctly respond. I brought vehicle into shop, they stated it was the vehicle getting to know how i drive.
Jeep does not accelerate properly. Still has other issues stated in other complaint; grinding, lurching. This car is a fail. Filed a lemon claim that was ignored and am about to re file for all the other problems occurring. I can't use cruise control because the rpms get waaay too high for me to trust. The hills between payson az and show low az are too much for the computer to manage, i'm worried the engine will blow. Air bags did not deploy when i was rear ended. Now i know why. They are recalled. This is a death trap i am paying 32k for, and i am livid. I will never buy jeep again.
Vehicle will randomly shut off when driving. The cruise control will not kick in when you are going straight or up a hill... But don't worry it will kick in when you are going down a hill! the radio will do whatever it wants from blasting music to turning your favorite song off to listen to am radio, or just locking you out all together . The dealership says "it is just an update" sorry but this vehicle is a death trap!
My 16 month old jeep turns off while you are driving it.this has occurred twice in the prior two weeks.no warning lights--the car just turns off completely.i have been advised this is due to a drop in oil pressure, but the oil pressure light doesn't come on. The car has been maintained according to the guidelines within the manual which states to change the oil when the engine light comes on and that it should never go beyond 10,000 miles between oil changes. When the car was taken to the dealer for the issue we were advised that the reality is that the oil needs changed every 4,000 miles and this is a known issue and that more frequent oil changes reduces the likelihood of this occurring.my 16 year old son was driving the car the first time this occurred and the second time it was on a 45 mile an hour road. This is a known issue and yet chrysler/jeep does nothing to resolve it.
The jeep started stalling when in motion/ driving about a month ago, it usually happened when braking to stop and the jeep will not turn back on.it takes about three times to turn over and start back up.yesterday while driving on a busier road the jeep started throwing errors staying systems were not working, the check engine light came on and then when i tried to drive it through the stop light the vehicle would not shift or accelerate.i got it pulled over in a gas station parking lot and turned the vehicle off.the vehicle would not turn over the first couple of times and then it finally did.not when i try to remote start the vehicle it will not stay running.every time i have had this happen i have been driving on a city street and i am lucky i have not been in an accident as nothing works not even my hazard lights.i feel this vehicle is not safe to drive anymore. When the electric issue happened yesterday there was a red flashing lightening bolt on the dash and the traction control light was also flashingwhen it was telling me certain systems were not woking.i tried to get a picture but it did not take.i am current in canada at college and with the borders being closed i can not just drive to ny to get it looked at.i tried to call a jeep dealer here but now one will return my calls
The contact leased a 2019 jeep cherokee. The contact stated while driving at various speeds and depressing the brake pedal, there was an abnormal clicking noise detected. Additionally, while stopped or accelerating, the vehicle hesitated to respond and is ongoing. There were no warning lights illuminated. The vehicle was taken twice to ron lewis automotive group (600 clairton blvd, pittsburgh, pa 15236, (412) 655-7500) where the contact was informed the vehicle worked as designed. The vehicle was not diagnosed nor repaired. The manufacturer was not contacted. The failure mileage was 2,500.*dt
My car shut down twice while driving on the expressway.there was plenty of gas and no reason for it to shut down. All of the dashboard lights flashed and then there was no ability to steer or control the car.i had break, switch the gears from drive to park and then restart the car.luckily traffic was slowed or else my child and i would've been hit from behind.i took the car to the dealership and was told that the oil was low and it could be excessive oil consumption.that could have lead to the stalling.there were no warning lights involved.
Brand new jeep cherokee latitude plus 4x4 v6 9 speed,3,100 miles. The cherokee has a grinding noise going over speed bumps in the back of the car. Sounds like gears aren't meshing properly. I have to turn off the traction control every time i go over a speed bump to correct the issue. Rpms get super high before the jeep decides to change gears and kick up. The other issue is the car lurches forward when i brake coming to a stop. Not always but enough to make me weary in parking lots. Mostly drive in the city.
I took my car four times to the dealership for repairs. They have only done two repairs but every time i take it and they fix something, something else starts giving me problems. My car has shut down in the freeway that was the reason why i took it the first time. The dealer only did an update in the power train, which they said it was recall. After that the car continue with all the other problems that were not taken care by the dealership. I tried two different jeep/chrysler dealerships, one in alhambra which is where i bought the car from and the other location i took the car was the one in downey,ca. I'm afraid off getting into a car accident because of all the problems the car has. The dealership doesn't want to fix the car as they said the car is not showing any codes for them to fix them. The car accelerates by it self, the brakes are not working properly, it shakes and the last time i took the car for repair it started to smell like gasoline, also the dashboard turns on and off by it self. I just want to have a reliable car as i'm paying for a 2019 vehicle not a used one. I just don't want to put my kids, myself, or anyone's life in danger due to the car not functioning properly. I would greatly appreciated if you guys can assist or help me with this matter at your earliest convenience.
My 2019 jeep cherokee latitude was just exiting the interstate and approached a light on the off ramp. Upon stopping and trying to accelerate my jeep began beeping and the "drive (d)" started blinking on the dash and gear. During this time my vehicle would roll backwards to the off ramp unless the emergency break was engaged. I was not able to press the gas, shifting into other gears did not do anything and the breaks were locked out.i was sitting in the bike lane blocking traffic and hoping to not get hit. I was able to roll downhill about 50ft and steer onto a side street. Once there i again tried to shift to different gears and nothing seemed to work. As mentioned my breaks were locked and the gas pedal was out of service. Finally, after exiting the major intersection i tried turning the car off and back on and it seemed to clear the error. My car is currently in the shop for this problem. Something needs to be done about this though. If this would have happened seconds before serious injury or deaths could have been involved.
Was at a 4 way stop sign getting ready to pull off when vehicle stop working. Tried to recrank the vehicle but it took 5 minutes to start again. Called dealership and took it to the service department. About a week and a half later vehicle started having issues again. Vehicle started to stall and have a very slow take off. Take off was so slow until i had to sit 15 minutes before take off.
In january of 2021 i was driving my vehicle out of the car wash when it suddenly accelerated on its own across a busy roadway out of the parking lot. The vehicle was going 65 mph without my foot on the gas. I had to keep my foot on the brake to control its speed and get myself to work that way. I got the car to stop in those parking lot and put the vehicle in park. The rpms shot up to 5000, the stop start and a couple of other warning lights were on. I shut the vehicle off, restarted it and then it was fine as if nothing ever happened. After work i brought the vehicle to the dealer, they checked the obd computer and verified that the incident happened. They replaced some sensor and everything was fine until may 20th, 2021. On that day the vehicle started to accelerate on its own again. I immediately pulled into a walmart parking lot, put the vehicle in park, took a picture of the dashboard to show the dealer and turned the vehicle off. I did not run the car long enough for the warning lights to come on. I restarted the vehicle and again it was as if nothing happened. I bright the vehicle to my dealership and as of 06/08/2021 it is still there waiting on chrysler to figure something out. The dealer cannot fix it unless they can get it to happen again because i did not run the car long enough for the obd computer to register and record the second incident as per chryslerā€™s policy.
Driving approximately 30-40 mph when slowing down to approximately 10-15 mph to yield for oncoming traffic or a red light the vehicle will have a delayed response to any acceleration input causing a dangerous situation (ie. If trying to take off in front of another vehicle due to space but realize they are traveling much faster than anticipated you are unable to get out of the way due to car not responding to pedal input immediately).
Stalling in the engine and knocking into the engine. There is also a stall upon acceleration.
I was driving home from work one night and all the dash lights come on and the vehicle completely stalled in the middle of the highway. I had to attempt to pull over and switch the key off and back on to restart the engine. I also have been at a stop multiple times and turn out into the road and my vehicle won't go, which could result in me getting hit. I also had my recall 'fixed' for the power train, went back because i received another letter saying it was possibly not fixed and it still tells me the problem was not fixed on my vehicle. I cannot use cruise control on my vehicle because when it goes down the slightest hill, curve, whatever, the rpms go all the way up and just sit there, even when i have turned off the cruise control and braked it still stays shifted up for a long time. I regret purchasing this vehicle, especially with a baby on the way any day now and her safety being at risk. We are in the process of finding another vehicle.
In motion. Problem with vehicle, any speed, especially cruise control on. Speed set at [ex) 25 mph, traveling decline jeep downshifts from 6th. Gear to 3rd. Gear. Rpm jumps to 4200 from 1500 rpm. Engine starts racing as turbo kicks in. Transmission up shifts to higher gears. Rpm stays high, vehicle doubles its speed. Occurs any speed. Any hill. On interstate with grades. No matter what roadway or surface. Did this the first day we bought it. My wife didn't tell me it continued. I found still occurred when i took for 3000 mile service. She said she just avoided cruise control. It will do this on a grade also if cruise is off. Longer grades. At the 3000 mile service i informed dealer dutch miller and called fca jeep i registered a case #.that day in june. Dealership didn't follow through with jeep, or visa versa. Jeep couldn't reach us for phones were out for 3 weeks due to storms. Jeep suspended. I called jeep csm last week. They wanted another tech review. The june service review included taking a brand new identical jeep limited 2.0 turbo and simulate. It was worse than ours. It actually red lined rpm on grade of rt 119 at oakwood interstate 64 access dealership agreed a problem. No known repair. Computer software or engineering update required by jeep. Dealer did not report tojeep csm on first service call. Due to length of time, we needed to repeat. Took in again 07/18/2019. Service writer just typed part observation of first visit. I contacted jeep to be sure they were aware. Jeep case mgr. Contacted billy at dear who knew nothing of issue and stated he thought it did what the other jeeps did. Case mgr. Told me i could take to another dealer for a different case mgr. I emphasized this is a dangerous condition. Michael didn't want to be concerned with issue, it is dangerous, and i was reporting. Svc. Mgr.said he had spoken to michael,in the houri have video.
The contact owns a 2019 jeep cherokee. While the vehicle was making turns or idling at stop signs, it lost power and stalled.in addition, the vehicle failed to accelerate and there was an abnormal knocking noise emerging from the engine. There were no warning indicators illuminated. The vehicle was taken to 1-5 chrysler jeep dodge ram (1560 nw state ave, chehalis, wa 98532,(360) 748-1717) to be diagnosed, but the failure was unable to be duplicated. The vehicle was not diagnosed or repaired. The manufacturer was contacted via certified mail, but there was no response. The failure mileage was 11,131.
Car does not go in to drive and will sometimes lurks in to high gear from a start or a initial go. The car revs up thinking it was in drive then slams in to high gear and goes.
Vehicle driving and when coming to a stop it seems like the auto turn off wants to turn off even before stopping. Feels like its going to stall. Also leaving a red light when it auto turns on it jerks and then switching from first to secong gear it jerks. The transmission has so much lag switching gears and picking up speed it also jerks and takes forever to pick up speed. But my most concern is gear switching and jerking and almost stalling when coming to a stop with the auto shut off trying to turn off while driving. And when it turns back on it jerks when you give it slight gas.
The contact leased a 2019 jeep cherokee. The contact stated that prior to the failure the key fob was locked inside the vehicle, however once the vehicle was opened she started the vehicle and shifted to reverse.the reverse alert audio chimed and the brake pedal was depressed however the vehicle inadvertently accelerated in reverse. The contact stated that no warning lights illuminated.the vehicle crashed into another vehicle. No injuries were sustained. A police report was filed. The vehicle was taken to myrtle beach jeep chrysler (785 jason blvd, myrtle beach, sc 29577 843-448-1191) were the failure was not diagnosed or duplicated. The contact also mentioned that when approaching a stop light and the brake pedal was depressed the vehicle would lurch forward as well as when the brake pedal was released an abnormal grinding noise was heard. The manufacturer was contacted but offered no assistance as the contact no longer owns the vehicle. The approximate failure mileage was 1,070.
I was driving down the street and all the sudden my car just shut off. I had no control over the vehicle at all. Then it started driving backwards as it was in drive. I couldn't not get it to go into park and it took a minute or 2 to get it into park. The. The dash told me to turn the car back on and it wouldn't turn back on at first. This is the second time this has happened to me. The vehicle was moving and just all the sudden turned off. I went and checked the oil after reading about this with other customers and i had no oil in my car.
I noticed a lag in a increase in speed & stalling in the engine when the vehicle is in operation.
The vehicle does not shift correctly. It lags terribly. It does not accelerate properly. It jerks and the transmission grinds. The brakes make strange noises when coming to a stop and it doesn't stop as quickly as it should. The radio overheats and the usb ports stop working randomly. The vehicle cut off on a major hwy at one point. Several complaints have been made to the dealer and it has been serviced multiple times and it's not correcting the problem. It's a brand new vehicle and started having issues not long after it was purchased. The dealer keeps re-flashing the transmission and it's not fixing the problems this vehicle has. Chrysler won't do anything for us because they say there are no codes on the vehicle. This vehicle is not operating properly and it's not even safe to drive. We shouldn't have to keep a vehicle that was purchased brand new and it has had nothing but problems. The mechanic even admitted it lags but stated "it's not that bad." this is unacceptable. No brand new vehicle should lag at all or have any of these other issues for that matter!
2019 jeep cherokee limited 2.4l turbo. Driving with cruise control set the car will suddenly accelerate, rpm's will increase by 2000 and will not slow down until cruise is disengaged.also while driving in city in surface roads without cruise control, the car will just stop accelerating even though you are depressing gas pedal. Car comes to a complete stop while engine still running. Had to turn off car and wait a few minutes. Check engine light cane on when car was restarted with message of "check throttle control sensor".light went off before i could get it to dealer. Dealer said the could not find a code or duplicate problem. This has happened several times. The last time on 1/11/2020
Brand new car with 12 miles on it, check engine light on, will not go over 27 mph on hwy.when try to fill with gas it flushes back out the tank.already serviced for internal brake switch failure.after picked up, ran fine for 48 hours then abs warning light came on , a w/exclamation point light came on and message saying..."service stability control"now jeep is back in shop.do not feel safe in it at all.
The contact owns a 2019 jeep cherokee. While at a stop, the vehicle accelerated forward without warning and caused a front end collision. There were no warning indicators illuminated. A police report was filed. The contact suffered injuries and received medical attention. The vehicle was drivenback to the contact's residence. The dealer and manufacturer were not made aware of the failure. The vehicle was not diagnosed or repaired. The failure mileage was 10,000.
From the that i drove it out of the dealership i noticed that applying the gas did not get me the instant needed power to get this 6-cylinder car moving.in november this car with less that 300 miles was back at the dealership when it also developed a surge in power and a fluctuating engine revving... It spent a month at the dealership before they could determine what the problem was. That problem may have been solved but the acceleration is still a concern of ours which we need to live with for another 2-years which is the remainder of our lease.
The starter went bad around 40,000 miles. Sometimes it starts other times it takes hours to start. I always get a notifaction that says starter protection mode engin warming after a few failed start attempts.the car stalls out often. Any turns shut the car off. Oil must be added twice a month to fix the stall issue. Half the time it says 4 wheel drive and cruise control unavailable.this jeep is a lemon. A disastrous purchase.should be a recall on the starters as many people have the same problem. 2 year old car costing me 900 to fix starter is a joke.
My car make a humming noise like it's trying to catch up while driving it stalls and sometimes while driving the car engine goes dead i have to keep pushing start button about 3 times to restart i took a picture of light that comes on and also another car backed into my car when car went dead it's very dangerous been to dealership several times they said everything was ok they even told me to take pictures of lights when it happens like i'm lying and i did even thought all pictures are time stamp.i can't afford uber and car note i need help.this happens on freeway highway side street anytime no warning.
Everything down to the engine has been replaced and still having problems with the idle being high sitting or moving, usually a very quite vehicle is now loud, smells like gas is leaking, auto shut off works sometimes, the unlock button on the handle most times won't unlock, when there's no one in the jeep and the button is pushed on the handle it says to push break to start the vehicle while still trying to unlock the doors and outside of the vehicle, hesitates to take off at times while pulling out from a stop sign or to pass someone
My vehicle turned off in traffic, the emergency break kicked in, jerked my car backwrads, and then turned back on almost causing me to wreck. It has happened three times.
My car hesitiates when putting it in to drive from backing up or just taking off. It hesitates going from low to high speed taking a long time intermittently. This is a very serious safety issue. I could be side swiped or ran in to.
I have reported problems with the transmission and revving up while driving today. But i got in my jeep went down there road to a stop sign. Then preceded to drive and the jeep just roared and did not accelerate, i'm in the middle of the road then here comes traffic closer. The transmission is a problem. There is no fixing, every jeep ship i go to, they don't fine nothing.
New car, 2 weeks old with 800 miles will not hold speed with cruise control while going down hill. In fact , the car actually accelerates with engine. This happens at all speeds. Dealers and factory says "it is a characteristic of all 9 speed transmissions".it is a dangerous situation.in another transmission related issues, the car makes a loud clunk when driving between 30-50 mph on a flat road when lightly putting foot on accelerator. It is so loud and hard you can hear and feel it over the radio.again we are told this "is a characteristic of the 9 speed transmissions"!unacceptable! a class-action lawsuit needs to filed against the manufacturer.
Brand new jeep rail hawk 34 miles at time of purchase410 miles knock sensor and check engine1812 miles etc and map sensor2325 miles etc the last two times lost all throttle and no power going up vail pass in co. Almost rear ended by a semi and had to pull over on the shoulder, limp mode.
The problem is a smudge on the drivers side at eye level when the wipers returned to the original position. We replaced the wipers first with the most expensive we could find and that did not fix the issue so that is when the dealership benny boyd of lampasis replaced the windshield under warranty. This did not fix the problem but it did became worse with the new windshield and now there were streaks, so we brought it back and they replaced the expensive wipers with oem wipers and still it did the same. We were advised by our service manager christopher weir to call chrysler @ 800-992-1997 and start a star case, the case number is or was 58366091. The case opened and supposedly looked into by some engineers per the conversation of the case manager @ chrysler. The response we received back from the case manger was that it was the characteristic for this vehicle????? i am providing a url for the jeep forum with other customers with the same complaint. Https://jeepcherokeeclub.com/4-2014-jeep-cherokee-general-discussion/201777-windshield-wiper-streaking.html?amp=1.jeepcherokeeclub.com
The problem is a smudge on the drivers side at eye level when the wipers returned to the original position. We replaced the wipers first with the most expensive we could find and that did not fix the issue so that is when the dealership benny boyd of lampasis replaced the windshield under warranty. This did not fix the problem but it did became worse with the new windshield and now there were streaks, so we brought it back and they replaced the expensive wipers with oem wipers and still it did the same. We were advised by our service manager christopher weir to call chrysler @ 800-992-1997 and start a star case, the case number is or was 58366091. The case opened and supposedly looked into by some engineers per the conversation of the case manager @ chrysler. The response we received back from the case manger was that it was the characteristic for this vehicle????? i am providing a url for the jeep forum with other customers with the same complaint. Https://jeepcherokeeclub.com/4-2014-jeep-cherokee-general-discussion/201777-windshield-wiper-streaking.html?amp=1.jeepcherokeeclub.com
Visibility distorted in rainy conditions due to insufficient windshield wipers and or coating on glass. Visibility directly in front of me when driving gets distorted with minimal rainfall causing a dangerous driving condition. Using no windshield wipers is better than having them on. Issue occurred since date of delivery (11/30/2018) and became more noticeable recently due to weather changes. Issue occurs both when in motion or stand still on all road types.
There is a delamination of the windsheild on the edges causing reduced visibility blurring and distorting objects in view. Thus has been seen on 3 2019 jeep cherokees produced in late 2018.
Repeated windshield chips and cracks 3 in 1 month. Replaced the windshield, now 4 more in 2 months.have only had vehicle 3 months.
It started raining yesterday and when the wipers were turned on the drivers side went across like someone bent it ripped it off. We stopped at a gas station to fix it long enough to get to a oreillys and had the blades replaced. Luckily it stopped raining and we made it home safely. Problem today is that the issue is still there and we can't get the vehicle looked at until wednesday. Praying that it will get fixed without any other issues. We only have 26k miles even though it was used from carmax it appeared to be it decent condition. I never expected anything like that to happen and i am glad we did not have an accident.
Uconnect system malfunctioning. While driving it automatically switch the controls between radio to car play to a/c high fan speed and change heating settings - it repeats it over and over enabling random functions without allowing us to control it. Finally need to switch off entire system else we cannot drive the car safely. *dt
2019 jeep cherokee latitude. Consumer writes in regards to exploding sunroof. *ldthe consumer stated the dealer was made aware of the failure,but denied any responsiblity.
Continental pro contact tx tire-dot a35l wbjd a18 continual air leakage problem for the past 6 months. 4 to 5 lbs lost each week. 16,000 miles on the tire and had to replace with no support from continental dealer. Could not find leak and would not amortize the cost. Can the nhtsa analyze the tire for potential hazards. I have this tire in my possession.
While vehicle in motion, charging system/battery warning light illuminated. Within 5 minutes of this incident, tire pressure/run flat warning indicator illuminated. Recommended pressure of 36 psi incorrect. Received 2 recall notifications on app and email. Then both recalls disappeared.
Continental tires model 225 /60r 18side wall collapsed. Car has only 5000 miles .numerous same complaints on consumer affairs . Continental tires are a hazard and should be recalled, the car was in motion going about 35 mph on a residential street
Breaks feel worn out and when i break you can hear noise.also the disc look worn out and vehicle is beginning to drive poorly.
Car stall when starting and sometimes stop when braking. Electrical....light comes on. Hazard lights come on radio turns on and off while driving. Turns on on it's own after car is parked and locked. When turning or making shapes turn there is a noise coming from wheels. Stability.... Light comes on. Backing up car makes noises as if i have gone over a bump when i have not.
When excelling on the highway there is a vibration felt in the steering, suspension and or drive-line starting at 60 mph. The vibration increases with severity to the point of where it feels unsafeto increase above 75 to 80 mph. Generally below 60 mph or costing at 60-70 mph down grade the vibration seem to be regular road sensation.
Multiple times a week the tire sensors "go out" while driving and i have to take it back to have them reset.. Approximately 20 miles down the highway after reset, they go offline again.
Tire pressure gauge
First we weren't able to take vehicle home the day we signed the finance papers, 8/19/18, due to battery being dead. We then picked up car on 8/20/18. Kept vehicle till around the 23rd. The jeep cherokee turned off in traffic and went into battery protection mode. We had to put car in park and restart. We were almost rear-ended. I then called dealership to talk to salesman and he was busy so i asked for manager who then told me that the salesman would call me back. When i told salesman about the incident i was told to drive with start-stop function off and to wait till next day to see if it did it again. The vehicle didn't start in the morning and then tried second time and it turned on in battery protection mode so i took it in to dealership and was given a loaner. We then picked up cherokee on or around 8/31/18. We were told the battery was recharged. The cherokee then started to turn off again in traffic so i took it back on 9/5/18. I was given another loaner. I was then told to pick up cherokee on 9/18/18. I was told that they didn't find anything and couldn't recreate the incident. Ever since we received the cherokee back on the 18th we keep the start-stop function off. Now the tire pressure sensors keep coming on and off and the gas is going at a faster rate then before. Not sure if sensors are working correctly. Took car back to dealership on sunday 10/14/18 and was told to call service the next day because they had no loaners. Today 10/21/18 vehicle turned off while driving out of parking space. Car restarted but do not trust driving this vehicle with my family inside. There has been several times the vehicle didn't accelerate while stepping on the gas pedal.
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