We found the following complaints for JEEP CHEROKEE (2017)
Read complaints for JEEP CHEROKEE (2017)
Vehicle wasin an accident on 06/27/2020. The vehicle was traveling at approximately 45 mph on a road flipped 6-8 times and impacted 3 trees. No airbags were deployed.*dt
My husband and i were involved in a 4 car pile up on the 3 lane highway. Traffic abruptly stopped several cars in front of us on the highway and cars were swerving to miss the traffic stopped. The 2 cars in front of us and our car were all able to get stopped without hitting each other. We were stationary (stopped) when we heard squealing tires and were rear ended by a f250 hauling a trailer full of firewood at a high rate of speed. This truck then pushed us forward into the vehicle in front of us. Which then pushed that car into the vehicle in front of it. So, our vehicle was hit from behind and then in the front. There is severe damage to the vehicle, and it has been deemed a total loss by insurance. My concern is that not one airbag deployed during this accident. In addition, the driver's side seat belt did not lock properly. It was pulled almost all the way out and then locked. My husband is not a big guy so it should of locked rather quickly and not at the end of the belt. As a result, of the malfunctioning equipment my husband flew forward hitting his face and chest on the steering wheel. He did sustain injuries to his face and body from the accident. I would like to request that the airbag and seat belt issued be looked at. It does appear that some other jeep models of the same year have some recalls for air bag issues. I have included pictures of my damaged vehicle and the seatbelt. 'parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).'
Last month i was in a front impact collision causing my 2017 to be totaled. However the airbags did not deploy!!! its a major concern for me! tthis default could have caused serious injury!
Started jeep and service air bag warning came on.the idiot stays on. There is also a warning in driver information dashboard that air bag needs serviced. Everything appears to be normal.
I have a service light on the reads, service air bag system
We were stopped in traffic and braked and was hit from the rear by a vehicle going between 50-60mph on a freeway and in turn we were pushed into a vehicle in front of us. Damage resulted in the back, front, and left side of the vehicle. No airbags were deployed. Powder from the airbags released and filled our vehicle but the airbags never deployed. The vehicle was brand new and we had it for two weeks. My husband, myself, and my 3 month old were in the vehicle during the collision.
First my air bag light came on and said service air bag system. Next the seat belt light is on and dings when someone is in the passenger seat even the the seat belt buckled. Now my tpms light is on without any issues with the air in the tires. This is an ongoing issue they cant resolve.
My jeep continues to say to check the airbag.. If someone is sitting the passenger seat with seat belt locked, it continues to beep and show that the seatbelt is not buckled
The contact owned a 2017 jeep cherokee. While the contact's spouse was driving 65 mph, the service shifter warning indicator illuminated. The contact stated that the vehicle accelerated independently and then shifted into park independently. The vehicle became uncontrollable, spun around several times, and crashed into a tractor trailer. The contact stated that the air bags failed to deploy. The contact's spouse sustained a bruised knee and a concussion, but did not seek medical attention. A police report was filed. The vehicle was towed to an auto body shop. The dealer was not contacted. The manufacturer was contacted and notified of the failure. The approximate failure mileage was 18,000. The vehicle was destroyed.updated 09/19/17 updated 10/23/17 updated11/16/17
The contact owns a 2017 jeep cherokee. The contact stated that the check engine indicator illuminated, the engine overheated and powered down without warning, the driver's side knee air bag indicator illuminated, and the computer system linked to the tires was faulty. The vehicle was taken to hibbing dodge chrysler (1321 e 39th st, hibbing, mn 55746, (218) 263-7700) to be diagnosed, but the test found no failure. The dealer repaired the vehicle four times, but the failures continued. The manufacturer was not made aware of the failures. The failure mileage was 26,000.
'shifter bezel and wiring requires replacement according to eide chrysler service techs'shift module not functioning ' replaced by eide chrysler twice'vehicle randomly swaps between r/n/d while driving'vehicle has difficult time starting'check engine light ' code p0128 ' coolant temperature below thermostat regulating temperatureocaused vehicle to enter 'limp mode' on the interstate, requiring a tow truck'vehicle cannot achieve more than 8mpg in any mode'service airbags / airbag malfunction randomly pops up on dash information center'vehicle was placed in 'reverse' and the transmission drove the vehicle forward, causing an accident ' vehicle towed to eide chrysler 3/15/2020these issues keep coming up and "its not under warranty". When will chrysler recognize this is a major problem and recall?
Takata recall: service passenger air bags alerttakata recall: alert message indicating that vehicle need to be in park to shift gears when the gears were not being shifted, after receiving alert the vehicle shut off. This all occurred in a 2-5 minute time span. Issue is reoccurring and i am unable to dive the vehicle. This issue has trigger the check engine light.
The vehicle didnā€™t have any warning lights or messages on dashboard. Someone ran a red light and hit my car while we were both going over 40mph and my airbags didnā€™t deploy but thereā€™s did.. My car got towed as it wasnā€™t drivable anymore and was told the airbags where suppose to deploy but they didnā€™t.
2017 jeep cherokee. Consumer writes to request an airbag on-off switch.*as
Driving off road through mud. Was not traveling at a high rate of speed... Proceeded to drive uphill through mud and side curtain airbags deployed.
Service shifter lights came on when i put it in reverse from park position
My 2017 jeep wouldn't start on september 22,23 2018 while parked in driveway. It made a sound like the battery was dead and didn't have enough juice to start. After attempting to start multiple times and trying to turn off radio and headlight. It finally turned over, but after returning home from running errands, the following morning on the 23rd it wouldn't not start until i received a jump. There was a p code on the dashboard of car. Ive also experience issue with it not wanting to excellerate even with excessive amount of pressure to the gas peddle.
While in crude controls my jeep speeds up and past the set speed and keep on going faster
The "service shifter" light keeps going on then off. I have taken it in and had it fixed and it happens again. Looks like a lot of people are having this issue.
While vehicle in motion on several occasion now for 2 months, the shifter lights will all come on,then i get a message to service shifter soon.when i come to a stop and put vehicle in park and turn engine off, usually wait approx 2-3 min and restart engine the shifter lights will turn off and message is gone.
Ibrought this jeep on 2 22 2018. On march 1 it was pull in, it would not start, i pick it up on march 3, and drove it about 1 mile and it would not start again it was pull in again on the 3rd. I call on the 7th they was still working on it and today is the 10th. I need a car that will not live in the shop.i have talk to the people at albemarle jeep until i was tried.can you help their number is [xxx].mine number is [xxx] my name is [xxx].also i got a bill for the vehicle property tax that the nc said that i own on the registration. It was to be paid in full.what is going on.please help me.[xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
I bought my car 3/21/2017 and i've loved it up until the recent problems. Since june/2019 when i make a left turn all of the lights on my gear shifter light up and a display of "service shifter" pops up and the only way to clear it is to pull over, turn the car off and start it up. At first it happened randomly, but now it more frequent. I purchased an extended warranty and they told me there is nothing wrong, but now an additional issue has started. Sometimes when all the lights appear when i'm make a turn or getting on the highway even, i've almost been rear ended multiple times because now the car will just shut off!! this is scary and unsafe, but it is my only means of transportation and yes all of my regular maintenance is up to date as well.
Device transmission light comes on and car dies and will not restart.when stopping at a stop sign or red light.
Was getting a "service shifter" message on dash and brought to dealership whom replaced the shifter mechanism under warranty on july 11, 2018 at 37,891 miles.the dealership stated that it was our fault for leaving a cup in the cup holder which can short out the shifter mechanism (seems like a bad design if you cannot use a cup holder)now the problem has come up again on december 21, 2018 with 54,230 miles, making this component out of warranty.a cup was never left in the cup holder and was only used when someone was in the car.i really do not want to pay for a shifter every 6 months as long as i own the vehicle.this seems to be a common problem with this system and due to the nature of it being tied to the transmission of the car, it seems like a very high safety concern.the first time it started happening, it occurred from shifting from reverse to drive and the car had to be turned off and then on to operate.this issue became worse as time went on.this latest occurrence happened when putting the vehicle into drive before driving.turned off car and turned back on and it did not display the error message.i am sure this will occur more frequently as the days pass since i am writing this at the time of failure.
My jeep completely shut down while i was driving. I was approximately 1/2 mile from home, made a left turn and everything shut down.i was driving approximately 32mph. It did restart after about 15 minutes and i quickly drove back home and have not driven it since.
At 9000 miles the service shifter message came on while driving from carthage to galveston texas contacted a local dealer and was told dont place in park to take it to the dealership drove it back to marshall texas to dealership and they said they were having problems with the shifter so replaced the entire shifter.. At 40,000 miles shifter light again took to dealership in carthage and said they fixed the tcm to transmission.now at 49000 it has done it again,replacing the wiring harness from shifter to transmission. Been in shop for a week still no word .the service shifter comes on evey time it is cranked.
My 2017 jeep cherokee,s dash warning light comes on saying shifter service ' this has happened 6weeks ago and now again.upon stopping the vehicle , shutting it off and then restarting thewarning goes away . After reading all the problems jeep is having their seems to be no solution but dealers guess work and little results
The service shifter warning appeared and all lights on the prndm turned red. Vehicle eventually started to stall out and lead to a misfire from cylinder 2
Was driving and in motion when i heard a ding and the "service shifter" alert came on, and all of the gears had the red light on. I have owned the vehicle for 9 months and have never had an electrical issue before. It is not due for an oil change or any other maintenance service. It is at 47,000 miles and when i called the dealership, they said this happens very frequently but is not covered under warranty, and that i would need to replace the shifter and shifter harness. I am very upset and disappointed with jeep that this is a life-threatening issue, and it happens "frequently." please investigate this issue as this is not fair to owners who are now at risk when traveling.
The contact owns a 2017 jeep cherokee. The contact stated that while his wife was driving at 25 mph and making a left turn, the vehicle ceased with the service shifter warning message illuminated. The driver pulled to the side of the roadway. After approximately an hour, the vehicle restarted and the driver drove to the residence. The vehicle was taken to homer skelton chrysler dodge jeep ram located at 7661 us-51, millington, tn 38053, (901) 872-0195, to be diagnosed. The contact was informed that an unknown computer needed to be reset. The computer was reset however, the failure recurred. The manufacturer was notified of the failure. The failure mileage was 37,000.
The presets on the phone part of the touch screen have erased themselves twice in a month
Shifter service warning on dash. Upon start up the dash message center occasionally shows "shifter service" and all of the selector lights on the console are lit. You cannot shift into drive. You must stop the engine and restart in order to proceed. This occurs on start up and occasionally only.
The dash lighted up with the shifter service light and then all lights left of the shifter turned on ( p,n,d). It has happened three times so far while the car is heading down the road. Each time we pull over and turn the car off, then when we turn the car on it goes away; afraid that this will affect car performance sooner or later. Got on internet and found out that this was a common problem being experienced by many jeep cherokee owners. It is an extreme safety issue that needs to be addressed.
All lights on the shifter bezel light up & service shifter indicator light on screen appears. This happens periodically & so far has reset when vehicle shut off& restarted. Dealer says parts are on back order & i need to pay $200 deductible because original warranty expired even though the vehicle only has 23,000 miles. This has been a problem on these vehicles since 2014. Should be on recall & fixed. Many owners report condition often reappears. Vehicle could lock up transmission or brake not set properly. Definitely a safety issue.
Vehicle bought dec/2019. 2 months later while driving highway speeds service shifter light came on, pulled vehicle over and waited a few minutes vehicle started back up no light. March 2020, driving in town vehicle decelerated and told to put vehicle in park, all lights came on and service shifter message appeared again. Vehicle started after a little bit and since i was very close to home i parked it in the driveway. Called a certified dealer to discuss issue. Replaced shift bezel and wiring harness. Didn't solve the issue. Couldn't simulate my issue at the dealership diagnostic. Was told if it happens again may need an entire shifter ($1000+). How is something so serious, that can apply your emergency brake while at driving speed, or decelerate you when in a dangerous situation not be recalled? how many complaints have been filed? this is not right.
Twice while driving this car in cruise on the freeway the center screen displayed "service shifter". All the indicator lights on the shifter panel displayed red. The car operated normally and the problem disappeared both times after turning the car off and back on again after stopping.
Jeep shift changer lights came on, all car lights in dash board, and car would not start.car isn't starting with key control, and/or push start.this has occurred on several occasions.having car towed to dealership.
Jeep will stall while driving. Engine will shut off, lose power steering, cannot accelerate to try to get out of harms way, battery, oil and engine light will come on and receive a message saying to "shift to park or neutral to start the vehicle". If you want a couple minutes the jeep struggle to turnover but eventually will. This is extremely dangerous and this vehicle needs to be recalled immediately!!!! this is a major safety issue!!! it has happened to me 6 times in the past 3 weeks. It happens while driving and occurs without warning on any street or highway, turning or braking.
Driving to drop my kids off at school a "service shifter" message came up and my pndr+- were all red. I was close by a dealership so i took it slow and pulled it right into the service area. I left the car running so they could see what it was doing. After about 1 hour of looking at it they told me that it was consider an electrical problem and no longer covered under my warranty that ended at 36,000 miles and i'm at 49,000. And that my extended warranty wouldn't cover it either, so it would be up to me to cover the cost at $135.00 one part, $30.00 for another part and for 1.5 hours labor. With all these complaints over the same thing you'd think this would be a recall by now, whos to say once i pay to have it fixed that it wont do this again
Answers to the question and detailed description is below - the car completely shutdown while driving.- as the car shutdown while driving in the traffic, it was a major safety concern. - yes, service center told me it is just due to the battery - yes, by the authorized service center - no warning is appeared before the incident.i have a 2017 cherokee purchased 2.5 years ago, 25.000 km and having regular service every 6 months. Just 100 km after i serviced the car, it shutdown while driving !!!the authorized service checked the car and the issue was just the battery. Generally when you have battery issue the car will not start without a jumper / booster but will not shutdown while driving at all.for cherokee, it shutdown while driving !.jeep service manager informed me that due to the used technology cherokee can shutdown while driving when the battery finish (which is generally not the case in other cars). When i asked why the manufacturer didn't get any precaution for this, they mentioned that only grand cherokee has auxilary battery as a precaution and it is not obliged by the government and they just get some cases which is not enough to make a recall.
At traffic stop light, vehicle transmission disengaged and acted as though in a neutral or park position even though shift position was in drive.warning lights indicated "service shifter".placed shifter into park and turned off engine.restarted and placed shifter into drive.appeared to drive normally to destination. Next engine start, warning indicator of service shifter returned with no apparent drive issues. Next engine start, warning indicator did not appear.
This problem has occurred at least 4 times in a 2 week period. While driving on service streets a pinging noises goes off..the battery light a lightening bolt and shift into drive appears and lasts a few seconds. The steering wheel gets very heavy and hard to turn. The vehicle turns off! the radio continues to play. I cannot shift into park. When i try to turn the ignition it makes a screeching noise..after the second attempt it usually will restart. This is very dangerous and i am afraid to get behind the wheel of my car!
A "service shifter" message appears on the dashboard randomly when i'm driving on the street and the highway and all of the lights turn on on the shifter. I turn off the engine and turn it back on and it goes away but it comes back on later again.
Shifter sensor lights keeps coming on and all lights on shifter light up red, while stationary and in motion. I have to stop turn the car off and restart it to proceed.has been happening for over a year.
The service shifter has come on multiple times lately and it requires me to shut the car down completely. Once restarted the car runs perfectly until about another 300 miles or so and the service light comes back on. Recently my car will show service shifter then it just shuts down completely in the middle of driving extremely dangerous. I've been seeing more and more people having this problem with this year make and model and it should definitely be something they investigate and recall it's extremely dangerous to just be driving and your car decides to shut off.
The 'service shifter' warning light comes on and the steering locks up. This has happened once before and the shifter control module and wiring harness was replaced. It has been about 10 months since that service. Chrysler has a warning noted but it's not a recall.
Car will not start,has to be towed for service. Fourth time for same problem.they installed new battery but after approx 30 days it happens again. Died one morning backing out of my driveway into street would not start. Towed to dealer. Happened againfriday morning atdealer now.
2017 jeep cherokee trailhawk. Service shifter light came on under bumper to bumper warranty the dealership replaced it. Now at 59,000 miles the light has came on again. Just randomly usually when in motion. If you park and turn the car off for a few minutes and then restart it the light usually resets and wont come on for a few days or 100 miles or so. This has been a recurring problem for us and many other jeep/dodge/ram/chrysler owners.
Today was the second time this has happened. I get into my car and turn it on and all the lights on my shifter are lit up red and the service shifter display comes on. I turn off my car and restart it and the lights go off. This happened once before when i got i to my vehicle to start it.
I brought a 2016 jeep cherokee in july 2017.i was having issues with the car the first month i brought it. Vehicle loses power while driving, engine shuts down, steering locks and the dash lights up with a message that says put vehicle and "park" and then select desired gear.this issues has happened twice once i was at an intersection and the second time i was on the freeway. This has happened 3 times in the lastmonth. This is dangerous and scary as this could have caused a collision. I keep my vehicle up to date on maintenance/service.it doesn't make sense that i am paying a car payment, have less than 62,000 miles on a less than 3 year old vehicle, and having these kind of safety concerns. . today, my car died with no warning on a busy road, gives me approximately 10 seconds to pull to safety before there is no speed/ability to maneuver the vehicle. It is ridiculous that the risk is so high, and the number of complaints listed on line show a serious issue with this among hundreds of vehicles by jeep and nothing. The dealerships/service continue to make comments like "we were unable to replicate the issue". To be specific: driving at about 25 miles per hour, straight following a right turn. . . . lost power. Lights went on the dash, message above appeared. It took two tries to restart to get me out of the middle of the road.i had the car towed to the dealer and they had no explanation for me both times this happened. As soon as they would connect it to diagnose they said the codes would clear and the car was working.its a waste of money because im going to get the same answer. I just dont know what to do now. This car has but my children and my life in danger. Chrystler and jeep will not acknowledge the fact they have a major issue with their jeeps engine. I guess jeep will resolved this issue when someone get in an accident or die.
This first started back in september 2019 turned the car on and the 'service shift' light came on. Followed by the check air bags. I turned it off and back on again, and it was gone.then about a week later, the same thing happened - then a few days after that, my engine light came on. Also happend while i was driving down the freeway.
Theservice shifter light was coming on. All the lights on the gear shift were lit up. And the emergency brake kept applying on its own. This happened several times over the course of time. I took it to the dealership and it cost me almost $400 to replace the bezel and wiring harness. The service tech at the dealership said we were lucky that the emergency brake didn't apply while going at higher speeds.
Have owned my 2017 granite jeep cherokee latitude 3.2l v6 suv since august 2017. Several times a year am instructed by on screen message to return to park and then shift to drive again. On 01/24/20, with 24,000 miles, when i started the car a service shifter message come up on my screen. It highlighted all my gear lights red and the screen was locked to service shifter. I turned the car off, waited a few seconds and the car started normally. However, in searching for the issue online found that over a hundred jeep owners had a similar experience. Suv recall t52: reprogram transmission control module was resolved @ roseville jeep 05/01/18. Several jeep owners said that the issue recurred even after their shifter was replaced. Please escalate this issue to a recall and investigate what must be done to resolve this issue so that we are not charged for an issue the manufacturer has not been able to rectify.
When driving the car dash will pop up and say 'shifter service required'. All of the lights on the shifter light up.
My back gate/ truck will not open from the outside at all i press the button on my keys and the button on the outside of the gate/trunk and nothing the only was i can open it, is if we claim on the back and manueling open it , we tried everything and it doesn't open.
Service shifter light comes on when starting vehicle up and when driving. Took into dealer replaced shifter and light still comes on. Been going on for over a year now. Dealer will not provide loaner cars and vehicle is almost out of warranty, this is a known issue and a recall needs to be issued.
My service shifter message has been staying on. When it first started giving the message it would go off when i cut the vehicle off and i wouldn't get the message again for a while but now it is staying on. I've also been having issues with the transmission shifting really hard sometimes but only when i get the service shifter message.
When i start my car, service shifter comes on and all my lights on the panel.i have to turn my car off, open my door to reset.it takes a few tries for the car to reset.also, my car bumps forward while driving.happens frequently.i have taken this in several times to the dealership by this never fixes the issue.this has been an issue since i bought the car in december of 2016.another issue is that my car just dies while i am driving.battery is fine.after several attempts and pushing the gas pedal down, the car will start again after resting for 10minutes.dealership always says its the oil, but i have 2 months still to go for oil change and over 2,000 miles til my next change.oil life is over 50%.everytime i take it in for this it works for a few months and then the issue happens again.
The contact owns a 2017 jeep cherokee. Within months of owning the vehicle, it failed to start and stalled several times without warning. The dealer (koons tysons chrysler dodge jeep ram, 2050 chain bridge rd, vienna, va 22182, va 22031, (703) 790-0900) was unable to replicate and diagnose the failure. The manufacturer was notified. The approximate failure mileage was 5,000.
Shifter service light came on and dealership stated the wiring harness had to be replaced. The lights on the shifter all came on when started and the shifter was engaged.
Windshield cracking after taking no physical damage and parked. Service shifter light on at 18,000 miles when started. Transmission shifts rough 1st-3rd gear. Engine has also randomly shut off when started and will not start back up.
I was going down the road and i heard a ding. I looked at were my mph is displayed and it was showing service shifter and all the lights where the shifter is was lite up.
The "service shifter" warning light has appeared twice in two days. All the lights come on next to the shifter making it impossible to tell what the vehicle is shifted into. Also, this "service shifter" light stays on until you restart the vehicle, making it impossible to see any other gauges while this warning is present. The vehicle is 2 years old and has less than 32,000 miles on it. I have found many similar posts online with this same issue, and no recall has been declared for correcting this.
Service shifter light engages and will not turn off. All lights on shifter illuminate a d vehicle refuses to give full power when in motion
Service shifter warning. Car stalled twice. It has 45 k miles only. Won't start on first try.
Service shifter came on one evening and went off upon shutting the vehicle down and restarting it. The next day woth no warning i was on the highway with my three kids. Suddenly dash flashed 4x4, traction control, ers, auto stop all unavailable and then the transmission just stopped functioning. I was in the fast lane doing 70 mph and had no power what so ever. The rpms went up and i had no acceleration with the gas pedal down. I was able to get to the slow lane but not without causing a rift in traffic, thankfully other drivers were alert around me and let me over once i hit my flashers. The vehicle was acting as if it was stuck between gears. Ot would engage in r, n and p but nothing when i put it in d. Called a rollback and per dealership every code that could throw has thrown and at my expense we are starting with entire shifter assembly to the tune of $900 parts and labor. 5 days to get parts in! per service manager, service writer and the mechanic working on my car this is an issue with cherokees & better yet jeep is well aware of the issue and doesn't find a need for a recall.
The "service shifter" warning comes up on the screen sometimes when the vehicle is first turned on and other times it happens when you are driving the vehicle. We took it do the dealer and they scanned codes and the code for a problem detected with the electronic shift module came up. The dealer service center replaced the shifter bezel and the wiring harness for that part. This was done july 19, 2019. Within the last 2 months, this has been occurring again; so now the part and wiring harness needs replaced again.
I bought a 2017 jeep cherokee limited 10/31/2020. At least 7 times in the last two weeks my car has started and i drive about 1000 feet and my car dies. Flashes return to park and it shuts off. My car will start back after rolling over a few times. This is not safe because if i pull out in front of someone and my car dies i'm going to have a wreak. I read multiple of the same complaints at https://www.carproblemzoo.com/jeep/cherokee/engine-shut-off-without-warning-problems.phpi really hope this problem can get solved and become recalled.
Vehicle stalls without warning
While driving vehicle shuts off with out warning. Start is impossible for 30-45 seconds. No check engine light and no drivability issues before or after vehicle shut down. Has happened twice in the last few weeks
Service shifter light comes on and all the shifter lights light up and turn red
Several times now while driving the vehicle the service shifter warning comes on on the dash and all of the red lights for the park reverse neutral and drive all come on on the shift column. After pulling over and shutting the vehicle off and turning it back on everything resets only to do it again randomly further down the road .
I have had an issue with my service shifter light being on.a few months ago it came on and i turned off the car and it went off.then later it came on and has stayed on for several months now. I took it too the dealership and they advised me there was nothing they could do for it.i have seen this same issue with many other jeeps and hundreds of complaints from other owners.this issue needs to be corrected and a total recall for all vehicles experiencing this issue.it is dangerous for all these vehicles driving out there with this problem.someone could be seriously injured or even worse.please take action on this matter!
My car completely cut off while driving it on 2 separate occasions on 6/14 & 6/29. I was going 15-20 mph and slowing down for a stop light both times. The car just cut off without any warning. Once i put it in park i was able to start it back up without a problem. I took it to get serviced and the shop said there were multiple faulty computer codes so they reset the system. They advised me to call the dealership to see if there is a recall. I called a dealership and there is not a recall. They told me to bring it in so they could do a diagnostic test and check the fuel system. The earliest appointment at 2 dealerships i called is a month out and if i scheduled a drop-off appointment that could be done in about 7-10 days.
Car has been in shop numerous time shifter service 3 times alternator engine 4 times, new tires needed at 20,000 miles etc.stops working shuts off numerous times on highway in motion!!!
I just purchased my car january 4, 2021. I have had it cut off on me 4 times. Like shut completely off and it takes like 10 to 15 minutes to actually start back up. The shift gears message pops up, it cut the traction control automatically off so that light pops up. The check engine light and battery light pops up. I dont know whats happening but it almost caused an accdident twice on 695 highway because it shut off. Thank god the kids were not with me at the time. I am reading that his happens to alot of people with jeeps. Wish i would have known that before purchasing. I just want a safe and reliable suv for me and my children.
Our lights on shifter have all light up and screen in dash tells up service shifter while drivin,it drives fine but i am afraid that it will lock wheels on highway with my two little kids in the jeep.we have taken it in 3 times after it happens and all we are told is they have to have the jeep when shifter acts up and service shifter is on screen.also have had jeep in service about radio freezes up nothing on screen or steering wheel works and was told the same thing. I am seeing both problem we are having a lot of people are dealing with too.i have called jeep customer care and was told the same thing and was told the service manager said maybe i need to take it to another dealership and jeep customer care closed the ticket on the issues.this dealership is larry h miller in utah.i have 6000 miles left on warranty and i am feeling that the dealship doesn't care to fix the problems. It happened at roy, utah.
Service shifter, had it replaced while still under warranty twice.it is happening again and has several times and no longer under warranty.what has to happen before they recall this part.it is clearly an issue with so many people complaining about this.
Driving down the rd service shifter light comes on , then pull over put car in parkthen the car just turns off in the middle of the rd. You have to crank and crank to get it started back while in the middle of the rd. I almost got run over on the highway where the speed limit is 65. I'm scared to drive my car for the fear of causing a accident and getting killed. I have a 8 year old daughter that o transport daily. This is a safety issue and lots of others are having this problem when i googled what my car is doing.
Random and inconsistent service shifter message. Sometimes disappears for months(thousands of miles). Has happened 3 times in total. Vehicle has less than 30,000 miles. Purchased brand new. Always while driving. Never while in park. Shifter indicator lights up read and error displayed on dashboard.
Service shifter message comes up in the message center on the dash, and prnd lights up red when vehicle is in motion. Pulling over and turning the engine off sometimes makes the message go away, other times it persists. Problem started at around 11,000 miles. Happens randomly, and dealers cannot replicate the issue.
Service shifter appeared while driving within city and illuminated gear shift column in red. Pulled over to park and turned off vehicle. Restarted and service shifter did not remain.
While driving my jeep a warning popped on the dash stating to service shifter. My car decided to have the brakes lock up and dash showed car was in park while the shifter clearly showed it was in drive. Thank god i was not going more than 15mph when this happened as we had just pulled out of the driveway and started to accelerate. My 5 year old was in the car with me. We or someone else could have been seriously hurt!
Service shifter message came on.all the lights on shifter are red.i was in my drive about too run an errand
Car stopped on me and keeps doing it before it does it says service shifter i have contacted jeep , i have went to a dealership.but no one has helped and my 2 year old was in the car yesterday when i locked while i was driving
While driving the warning chimed with a ā€œservice shifterā€¯ message on the dashboard screen. All of the lights (p, d, n, r) were light in the shift indicator. Due to the warning message i was not able to see any other information on my dash. I wasnā€™t sure if i could even keep driving leading me to panic for fear that i couldnā€™t even put the car in park. After some research i have come to find this is a recurring problem with 2014-2019 jeep cherokees. Since this occurred on a weekend i intend on leaving the car parked for safety and calling a dealership monday morning.
I keep getting a service shifter light on dash after driving 30 some miles. I turn the car off and then back on and it goes away. I will also get a no stop start available every other time i start my car. I have taken it to my mechanic but he can not find anything in the car log about the problems i am having. I have read that other jeep owners have had the same problem but it seems there was no real solution.
Shifter error then turns off randomly. Especially on turns
Periodically while driving, a "service shifter" notification will turn on and all of the lights on the shifter indicating gears will light up. If the car is turned off and restarted, this notification will disappear. This has happened to me 6+ times randomly over the past year that i have owned this car. A quick google search shows that many other owners experience the same false notification. The unreliability of this notification is unsafe and should be investigated.
I have had my car almost three years, i have 31,800 miles on it.i'm getting "service shifter" error periodically when starting my car.i turn my car off and turn it back on and it goes off.it's happened three times in the past 7 days.i've read a lot of other people with the same issue.jeep should have a recall on this.this happened in my driveway when turning on my car.i read that someone's mechanic said it can leave you stranded and is dangerous if it comes on while driving as you won't be able to put the car in park. This ha happened to me 3 times over the past 7 days.
Service shifter appears on dash board.car keeps stalling and tells me to to put in shift gear.i have to pull over and restart my car
I have 2 2017 jeep cherokees.within a few weeks, both have had the "service shifter" light come on. One was under warranty so i took in for diagnosis and repair. Said was wiring harness & bezel. I took the other jeep in. Same diagnosis,but wanted $107 for diagnosis and more than $300 to fix.after researching this problem i have seen that many, many jeeps have this issue (see carguru.com for some instances).from this research, i have also learned that it's possibly a safety issue with this problem.my husband and i were just driving down the road, and the display for service shifter came on.no previous issues. I was truly scared to drive the vehicle after that!the fact that no recall has been issued is incredible! it's going to cause an accident!and the fact that a lot of jeeps have the similar problem leads me to believe that there is a manufacturer defect of these jeeps.some drivers who have experienced this have lost control of their steering and the cars cant be put in park.the vin number for my jeep with the same problem is [xxx] 4x4,the dates and mileage and speed of travel has been estimated as my husband cant remember the exact dates,readings,etc.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The car is constantly stalling while driving and then shutting off immediately. It doesn't matter if i am on the expressway or side streets. This has now happened two days in a row. It is very dangerous! literally have to sit stranded in a place until the car starts back up. Yesterday apr 2, 2021, it stalled in the middle of 57th and cottage grove in chicago and today apt 3, 2021, it stall on interstate 80 at the calumet exit heading west, with my child in the car... Regular maintenance has been done. New oil change and still stalls and shuts off. It's happening once a week and the dealership acts like they have no idea. Taking it back to the dealership for an appointment on 4/13!
When you crank the car all the red lights come on and it beeps then states service shifter.
Service shifter notice comes on display screen sporadically. Sometimes it is on initial start, sometimes while driving. All shifter position lights illuminate on shift indicator. Restarting the vehicle clears message.
2017 jeep cherokee service shifter light started coming on randomly at 28,000 miles. Usually turning off the car and cranking it back up would make the service shifter light go away. Now after only owning the car for 2 years it is starting to shift out of gear and the service shifter light stays on most of the time. Sometimes driving down the road and the shifter light will pop on out of nowhere. In the two years i've owned it i've only put 20,000 miles on it. Left the dealership today to find out this part is not covered in the powertrain warranty. I've gotten one quote for $800 to replace the shifter bezel and wiring harness. This is a 2017 with only 40,000 miles. All over the internet jeep owners tell of an identical story with their jeeps. Jeep needs to own up to this being a faulty part. I should not have to spend this much money to fix a faulty part.will never buy a jeep again
While driving a light comes on and says to service shifter.every time it has come on, i pull over and turn the car off and then it will go off.i'm worried because i've heard others and their brakes locking up and getting into a wreck...on the dash reads park.we have also had a light come on the speedometer that blinks and then makes a loud beep beep beep.it does go off eventually. The worst yet is when i went to start the car, the brake locks up and it won't start or turn over.we had to tow it to a mechanic to get it looked at.finally after trying many things, he replaced the battery and it began to work. Every now and then, it does the same thing, but if i breathe just right it starts.
'check shifter' light came on and all lights on my shifter lit up as well. Car shifts very hard as well !
The car started off by problems with the chip to compute that it needed to open the temperature control valve. So with that came the inability for me to start the car by being outside of it and also the check engine light would come on. Then our gears would light up as if the car was in ever position possible. We would park cut the car off and resume to drive. This problem persisted for a week or so went away and eventually came back. Now the engine feels as if it's giving out it doesn't accelerate well, i know it's a v4 but it should have maintained the get up the car has less than 50,000 miles on it and is well maintained with frequent oil changes with the best oil. Car is never driven on e or anything i don't understand how the car is failing this early. I heard jeep's have been very dependable cars.
While driving the vehicle the service 4wd light came on and a day later the service shifter light came on. This is in addition to the issues ive been having with the service air bag and the seat belt light that contantly stays on.
Our brand new vehicle has been in for maintenance several times, due to service shifter and service 4x4. This is all due to a faulty shifter bezel and faulty wiring to the shifter bezel. This is a common issue and well known if you do google searches on this vehicle. Can this be looked into? its not fair for the customer and definitely an issue if the dealer knows exactly what the issue is before receiving the car. Make this a recall already.why is this an issue? because it prevents the vehicle from being thrown into 4x4 and also causes some vehicles to loose control from what i am reading. In my case, my vehicle can not go into 4x4.
The "service shifter" light is randomly coming on - sometimes in park and sometimes when driving. When the warning comes on while driving i can not see my speed or speedometer. Shutting off the vehicle and restarting it make the issue go away - until the next time it comes on. This has happened about 5 times in the last 2-3 weeks. I looked this up and it seems to be a widespread issue with 2016-2017 jeep cherokees.
The service shifter warning came up while driving on a city street. The vehicle has roughly 45000. Nothing happened this time but i have seen this is a common occurrence and can lead to the vehicle shutting off in motion.
Service shifter light constantly comes on. 2017 cherokee has been hapenning since 20,000 - now have 30,000 . Have seen and heard horror stories. Dealer says no issues. Wants to charge for repairs.
Several times now (7-9), message 'service shifter' appears.at same time all red dots along side the shifter illuminate (red).while to message is visible the cruise control is disabled.turning car off and restarting in most cases eliminated the message, red dots not illuminate and cruise control regained functionality.have not noticed any other electrical problems with the vehicle while the message was in view.these events always happened after the vehicle has been in motion, has not had upon initial startup.
For no apparent reason the "service shifter" message appears on the instrument panel blocking most other active driving information and all dots on the shifter housing become red.see pics. This has occurred countless times since we purchased the vehicle in 2018, but does not appear to affect it's driving capability.i have combed through countless jeep forums on the internet and would say it is a very common problem however with no clear solution. Jeep has failed to address this ongoing issue and i am uncertain of the potential risk i am taking by continued driving of this vehicle and what effect this actually has on the vehicle and its future drivability
Every time i start my car after a few miles it says service shifter but everything is in spec. All the lights on the shifter light up. But there is no issue shifting
While driving (45-50 mph) dashboard notice states "service shifter" and the indicator lights on the shifter (p,r,n,d) are all lite up. Had to stop, shut vehicle off and then restart. At this point all lights and notice was removed. The incident occurred 3 times within the same day (at various speeds from 5 mph to 60 mph). Reported information indicates a wire harness is faulty at the shifter point. Additionally, the jeep is loosing power, lights come on and the vehicle stalls. After shutting off the vehicle it can be restarted, but an indicator noise alerts to something not working correctly.
My shifter light comes on for all of the spaces on my shifter. Two dealerships have not seen any codes to my specific car. Also, my spark plug burnt out at 45,000 miles and i was told that is not suppose to happen that way.
I purchased my vehicle on july 27th paying 28,000 dollars for it. I test drive it and everything was fine. Two days later my 'service shifter' light cane on and everything by my shifter was illuminated. Today (08/03/2020) it happened again. Numerous people online have been complaining about their jeeps doing the same thing. I have under 60,000 miles on this jeep and something needs to be done. I can end up being stranded on the side of the road as i travel a lot. Please recall this issue as many people are paying to get this fixed when it's not the car owners fault.
When driving, an error message popped up and said "service shifter".on the gear shift, all of the lights lit up red (parking, neutral, 1st, 2nd, drive, and reverse).i immediately pulled over.after i restarted the car, it went away.i went online to see if this was a common problem, and there are all kinds of complaints.many of which, jeep had no idea how to fix.most complaints also stated that it went away, only to come back after another 1000 miles or so.if there are so many complaints, and jeep is obviously having a problem identifying why, shouldn't this be a recall?there is obviously a fault in their product or wiring.this is going to cause serious accidents and/or lawsuits.please help.
I left work today at 4pm made a right hand turn onto a bridge and i noticed i couldn't accelerate and two engine lights came on the dash and my car completely turned off on me and i broke down. I was stuck on a high trafficking area on a bridge when this happened. I've had my jeep for 2 years and never once had any issues and never once felt like it wasn't a safe vehicle. I don't feel safe to drive my jeep now and want it checked out completely before this happens again to me.
When starting or driving the car, the service shifter among many other warningscome on and the car does not function normally after that. It is very sluggish and jerks while accelerating. This has happened while stationary and while in motion. Multiple trips to dealerships and two years later the problem is still happening. I know of many people that are having this issue and the manufactures are doing nothing about it. My family and i do not feel safe in this jeep.
"service shifter" keeps coming on and reading other reviews online tells me this is a dangerous issue and that the vehicle will go into park randomly no matter what speed you're driving at. Only 64k miles!!!
I was in motion on my way to taking my child to school upon a bridge ramp came to stop sign once i began to move forward after the stop i felt a jolt in the engine as it shifted into gear the service shifter light came on i continued to drive to get to safety and the service shifter light went off . I thought it was just a glitch so i drove my son to school and on returning back home the engine light came on the vehicle started jerking violently and i had to have it serviced . Dutch miller in charleston wv said it was sensor number three and that it was replaced. Not even two weeks later had the same issue had it repaired and just three days ago i have had it repaired again! today just 3 days after repair the service shifter light came back on . Each time the same things happen, the service shifter light comes on, when it goes off the engine light comes on, the radiostarts switching from my fm station to an am station for no apparent reason and the vehicle starts jerking violently while driving forcing me to go slower than speed limits on an interstate and even having to pull off the road and my fear is that it is going to cause an accident or catch on fire because i feel that it is a bad electrical system in the vehicle and the dealership i purchased the vehicle from will not assess the issue correctly. I have reached out to the makers of jeep and they are currently looking into the issue. Today i am sitting at work wondering if i will even make it home in the vehicle that i am paying for that is supposed to be reliable and its not!!!
Warnings start running through dash, service airbag, service park break, service shifter, shifter lights all light up, jeep falls out of gear. Has to be shut off and restarted several times to get it to even move, starts all over again. I see this is a common problem and needs to be addressed. Could cause a very bad accident if it occurs on the open road.
My car just shuts off for no reason for about 2 hours and when it come back on the service engine light comes on and the battery light comes on. I took it to the dealer they said the alternator and battery died. Also the key throb won't come out the ignition i only had the car for 4 months i am the first owner so i don't know how that's happening.
On july 3, 2021 i stopped at stop sign, then when i stepped on the gas car wasn't moving, when i looked at the gear shift i noticed all the lights are on, all p r n d and "-" and "+" next to the gear (picture attached).then i stopped the engine and restarted the car to move on.on july 16, 2021 i took the car for oil change and showed the picture to the mechanic at the jeep service center in morgan hill california (on church street in morgan hill, ca).the service guy said we know this problem it is a recall, he said it is wiring harness problem for the gear, he said they will fix it when they receive the part at no cost.then, on july 26, 2021i went back to see if they have received the part to fix the problemthis time the service guy said it is not covered, jeep will not pay for it.well, if it is electrical wiring harness problem why should i pay for it.such thing is a design/manufacturing problem, it is not wear and tear.why should i pay for the problem created by manufacturers fault. Such electrical problem could well cause for an accidentplease inform me what should i do? is it a recall? or is a new recall candidate?sincerely,[xxx] email:[xxx] cell: [xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The gear shift indicator lights all came on, a service shifter error code.i had to pull over put it in park and turn the engine off and then turn it back on and it reset itself. In february 2019, the same thing happened and they fixed the issue . The parts were warrantied for 2 years or 24,000 miles according to westgate jeep in raleigh north carolina. A week or later the gear shift all the lights came on again and then i took it to the shop at westgate in raleigh.
Service shiftier message appears on display about every 50 miles.disappears when engine is shut off and restarted.had repaired at jeep dealer.problem has reappeared again.
When car was 1 yr old service shifter warning light came on including all gear shift lights lit at same time. Shifter assembly was replaced under warrant. Less than a year later, same issue, assembly replaced again with what i was told was a new part that came out to deal with problem. 2 months later, same problem again. Was explained to me that this is has to do with wiring harness and shifter assembly. All times, this has happened while car was moving.
Randomly, from time to time while driving, my shifter lights all turn red and my message center reads service shifter.i park my jeep, turn it off and back on, and the message goes away.it began doing this with only 29,000 miles on the vehicle.
Service shifter indicator came on with all lights on the gear shift indicator lighting in red. After shutting the vehicle off, things returned to normal but will probably occur again based on other internet comments about this jeep problem with their wiring harness.
While driving and turning right the vehicle shifted out of gear to neutral and the emergency brake light activated. Also, the service air bag, service shifter and the engine light came on. Furthermore, all the shifter lights came on. While sitting in the middle of traffic i turned the car off and on to reset it, then i was able to move the vehicle and the service shifter light came on again. I was able to drive the car back to my house 5 miles away. This is not the first time the service shifter light came on. I have a scheduled diagnosis with my dealership's service center in seven days. I made the appointment when the first time the service shifter light came on. They did not advise me not to drive the vehicle. But, after the last incident the vehicle is not safe to drive.
Takata recall: service shifter alert received
The contact owns a 2017 jeep cherokee. While accelerating from a stop, the gear shifted abruptly and caused the vehicle to jerk. In addition, the "service the shifter" indicator illuminated. The failure recurred several times. The vehicle was taken to leith chrysler jeep (5500 capital blvd, raleigh, nc 27616, 919-872-5500) where the technician updated the computer system, but the failure recurred. The vehicle was taken back to the same dealer where it was diagnosed that the gear selector bezel and harness needed to be replaced. The manufacturer was made aware of the failures and stated that they would contact the dealer. The contact also stated that the manufacturer promised to get back with her within twenty-four hours. The vehicle was not repaired. The failure mileage was approximately 3,000.
On a recurring basis, the dashboard lights up with a "service shifter now" message and all lights on the gear shift are illuminated. After a restart, the lights go away and the car resumes normal functionality. This has happened multiple times over the past 6-8 months.
Car caught on fire while driving. Entire front end was in flames and burned completely. Vin is invalid updated 11/26/18
First my air bag light came on and said service air bag system. Next the seat belt light is on and dings when someone is in the passenger seat even the the seat belt buckled. Now my tpms light is on without any issues with the air in the tires. This is an ongoing issue they cant resolve.
Service shifter warning light came on.dealer diagnosed a bezel kitshift and wiring shift needed to be replaced.parts are on a one month backorder indicating huge demand for parts.surprised it was not recalled.
The contact owns a 2017 jeep cherokee. The contact stated that the instrument panel shorted out and various warning indicators flickered. The vehicle also stalled numerous times without warning. The cause of the failure was unknown. The vehicle was not diagnosed or repaired. The manufacturer was notified. The dealer was not contacted. The approximate failure mileage was 25,000.
Shifter service warning light has came on at 48,000 miles and goes off when i restart my vehicle but has came back on repeatedly afterwards. It only happens after i'm driving for about 10 mins and when i put my jeep in park and the warning light comes on and all of the shifter lights turn red.
Service shifter light comes on & all lights in gear select come on. This the third time this has happened. I can only find invoices for two times. Each time this has happened the vehicle was in motion.
The "service shifter" comes on at random times. The vehicle must be restarted to clear the code.
Brought used car at 45000 miles. Got service shifter light and check engine light (pe420 catalytic converters). Service shifter light appear randomly when driving from 10-60 mph, and goes away when turning off car. Has returned every 3 days for one week. Check engine light remains on for entire week. Rear passenger side door lock does not respond to lock/unlock button press. Reverse camera does not display clear image.
Service shifterthe car turn offon major highway
I've had the service shifter come up on my dashboard, 2 times this year. 1st happened in january 2020, and on september 9,2020. And then the shifter lights up red on every gear. The 1st time this went off, i was leaving work and just started my vehicle. The 2nd time on september 9, 2020 it came on while driving. I have seen pictures of people vehicles in accidents, after this happened. They state that the vehicle goes into park all by itself. Those scares me to death, this vehicle needs recalled!
My vehicle is 2 years old, it has just popped up with a "service shifter" message. It is not able to be rebooted. Also, when the computer is tested nothing pops up to fix. Very frustrating and seems like there is a lot of similar cases.
A message appears stating to 'service shifter soon' and all the lights on the shifter light up.the message is reset after a restart.it comes back at random intervals: when first starting, driving on the interstate, etc.it has come about 30 times over the course of 1 year.
The service shifter message has been coming on and all the lights on the shifter come on as well.the past 10 days the car has completely shut down (no power) while driving.then when i try to restart it has taken a bit before it will start.i have had to turn hazard lights on in middle of road where i am stopped.this has happened 3 times in the past 10 days.dry weather, going approximately 30 to 40 mph.no recall but i see many of these same issues online in blogs.
Service shifter and all red lights on the shifter come on.happens both at stationary start and while moving (previous time).starting to happen more often and i'm afraid it will lead to me being stranded or unable to shift in or out of park.
"service shifter" light came on and all gears lite up with red indicator lights beside each gear being p,r,n and d. This happened while my vehicle was sitting still and in "park" in my driveway the first time, sitting in front of the church while i was dropping mom off and i don't remember if it was in park or drive at the church.
Lost power while driving on a city street. Battery light came on. D on the gear shift was flashing. Was able to restart vehicle and travel for about 300 feet and then lost power again. Vehicle would not restart after many attempts. Finally restarted after showing no signs that it was going to. Was able to make it back home without incident which was less than a half mile away.
My 2017 jeep cherokee has 20,000 miles and has stopped running three times while i was driving in traffic. I have managed to pull to the side but this is very dangerous and this issue really needs investigating. I will be taking it to the dealership on monday i'm afraid to drive it please help
'service shifter' notification after starting car, stayed on during entire drive until car was powered off and back on again when the notification disappeared. While notification was on dashboard, all red lights (indicating park, neutral, reverse, drive) were lit up red on shifter. Notification appeared initially while vehicle was in park and did not disappear throughout the entire drive (0-70mph) until vehicle was powered off.
2017 jeep trailhawk. Bought new.car beganrandomly displays"service shifter" messageon dash just after warranty expired at 36k miles. Lights up gear shifter lights as well. Comes and goes. Once on won't go away unless car is shut off. Cant see speed or other displays. Happens while in motion or at stop lights, on suburban streets.any weather . Any speed.may be weeks before it comes on, or days or even hours. When you shut off car sometimes it goes away, sometimes it doesn't. Dodge jeep dealerdidn't know what i was talking about.
Car with just over 20k miles and a "service shifter" message appeared. All the lights on the console are lighted up (pnrd and +-). Shift pattern was odd the day before.
My 2017 jeep latitude has 43k.while driving to work, 60 mph, all the lights came on next to the shifter and "service shifter" message came on.what is the cause of this?i have been reading that many people have had this happen.when i shut car off and turned on again, it did not come back on.but, from what i read, dealers are saying it just needs to be "reset."is this a safety issue?help.
Service shifter light has come on multiple times since 36,000. Vehicle now has 75,000 and still an issue. It will go months w/o coming on,or it will come on multiple times i one day. Happens in cold, hot, wet and dry weather. Very random. Shut vehicle off and restart and it goes away, temporarily.
I bought this car brand new oct 2017. At about 20k miles, on the expressway going maybe 50 mph,the service shifter light came on for the 1st time. All lights on the shifter turned red (park, reverse, neutral & drive). A few times my ac would not run when this light is on. This is very scary when you are on the expressway. I googled the reviews and found that for the past 3/4 years majority of the jeep cherokees have this same issue. The light will go off when you cut the engine off and crank it back up. I called the dealership and took it in for an inspection. At that time the 'service shifter'light didn't come on so they said it was nothing they could do. This light has been coming on at least twice a week now. No explanation. Every time i bring it in...the light is not on! there is something wrong here!!
On october 20, 2020, i took my vehicle to the jeep dealership where it was purchased in response to a 'service shifter' warning indicator.the dealership indicated that the 'shifter bezel and wiring harness' would need to be replaced and completed the repair earlier today at a cost of $325.88.despite having purchased a supplemental service protection plan through asc, i was informed that the warranty claim had been denied as the 'agreement does not have coverage on wiring or wiring harnesses' and that 'the bezel is considered a body part by the manufacturer which is not coverable.'most disturbing, based upon a review of complaints generated following a google search, this appears to be a common problem that has affected a number of jeeps since at least 2014.i'm at a loss as to why this is being treated like a cosmetic repair when this component is critical to the operation of the vehicle and has been a recurrent issue for over five years.needless to say, i'm very disappointed in how this issue is being addressed by jeep'both in terms of covering these repairs and correcting the underlying issues that are causing the problem.
Driving to work this morning, turn into a busy road and my lights started flashing on the dash and said that you can't shift gears while in motion.. Obviously i hadn't done that.. Took 3 mins just to get the car to turn off since everything was locked up.. Let it sit once off, didn't want to start.. Did it again and finally it started and the lights were no longer lit up! do the recall already! obviously with all the other complaints it's a jeep issue, not an operator issue..
Purchased 2017 jeep cherokee trail hawk new 10/2016. If the jeep is left to sit 2 days battery will drain and not restart jeep. I have replaced the battery 3 times. Most recently 4-21-20. This new battery keeps draining and 2nd time i have had to call to have it recharged. Now battery is showing bad and then ok. Alternator has done the same but now showing bad. I think there is another issue that keeps draining batteries. I only have 27,000 miles on jeep.
The service shifter warning has come on multiple times over the past year. We have taken it to the dealer and have been told they can not find anything wrong. This has happened while driving at random speeds and driving conditions. It is now happening every time the jeep is driven, sometimes before we even get to the end of the driveway.
I was driving down the highway going 65 miles an hour and all of a sudden all the lights on my gear shift turned red and the car seemed to have stopped running. I was able to get to the side of the rode and put the car in park.a few minutes later i tried to start the vehicle and all kinds of lights came up on my panel as well as the gear shift.now i have a constant message to service shifter. I googled it and low and behold thousands of people have had the same problem,from 2015 - 2018.why has there not been a recall?my family was not safe on the highway.
Takata recall. The service shift changer lights came on and as well as the automatic start light came kn stating it needs service. I just bought car two years ago. This is ridiculous now i have to pay 430 for something that stopped working on its own alot of people are having the same issue with jeep.
Service shifter light comes on and all gears light up.car makes loud clunk noise when shifting gears and has a hard time switching gears.was told by dealership that electronic shifter bezel and pigtail need to be replaced.known problem of the jeep cherokee.
Stopped at a stop sign while driving. All the gear selection lights came on along with "service shifter" message on dash display. I had to shut off engine and restart to get them to turn off. Operated normally after that. Dealer says code reader fault says that shifter wiring harness and bezel have to be replaced. Some type of short in wiring. They say it is not covered by warranty. I see other years of this vehicle have been recalled due to this issue. Not sure why not the 2017.
My service shifter light has came up 3 separate times. The last time it came on, my jeep took itself from drive to park while i was in motion, locking up my tires and steering wheel. I could not get my park back into drive, and it caused me to slide off the road. It has happened on 3 separate occasions. I have also had my bluetooth and my radio malfunctioning. It changes stations and volume by itself, switches between am and fm and changes volume randomly. My u connect bluetooth stopped working entirely.*dt*tpconsumer stated while driving vehicle shifted from drive to park and the tires had locked up. Incident happened again friday march 13th. While driving service shifter light came on. Vehiclewas towed to a local dealer and repaired.*dt*tp*dt*dt *as
Service shifter indicator came on with all lights on the gear shift indicator lighting in red. After shutting the vehicle off, things returned to normal but will probably occur again based on other internet comments about this jeep problem with their wiring harness.
ā€œservice shifterā€¯ message appears and all gears (p, r, n, d, etc.) light up on the gear shift.i purchased my vehicle brand new and this has been happening since 28k miles. When i contacted the dealership, i was told it was not covered under warranty or a recall; it would cost about $400 with parts and labor to repair.i was also told if i did not repair it, that it could eventually turn into a safety hazard where my engine would lock up and stall and i would be stranded on the side of the road and it would not start up again.what happens if this is occurs on the highway.this is a safety issue that needs to be addressed.others all across the nation are experiencing the exact same problem.https://www.cargurus.com/cars/discussion-t68742_ds990296
Just bought a used 2017 jeep cherokee trailhawk 36867 miles and the service shifter light has come up on the dashboard while driving down the highway and all lights next to prnd turned red. Pulled over and stopped turned off engine, put in park and the vehicle started rolling. Turned engine on/off twice then got it into park then back into drive. Made it home and vehicle still has all lights next to prnd on and service shifter message remains.
This vehicles had a recall on something that has to do with the transmission- the dealership claims to have corrected the issue. However, the vehicle in question is still having slipping issues. Also just recently i noticed when starting my vehicle with the fob it stays on 30 secs and cuts right back off. The tire feature isn't always correct either it says i need air when i don't. I'd like to know how many other consumers have had the problem with the remote start feature..
Service shifter warning keeps coming on even after being taken to dealership. All lights on the gear shift turn red and stay on. While this is happening there appears to be a misfire in one of the gears.
Service engine light is coming on. We just bought this on 12/28/2019 with 46198 miles. Sifter issues. Light came on as driving down the highway at normal speed.
While driving i got a 'service shifter ' message and all the lights on my shifter were lit up. I pulled over turned the car off and it went away. It happend again after my oil change at the dealership. It goes away after i restart the car but seems to be a safety problem but the dealership didn't think so.no message or lights after i restart but it has happened more than once.
When starting vehicle a "service shifter" notification appears on dash and all lights by shifter illuminate, in order to reset you have to shut vehicle off and restart and then it may or may not do it next time you start vehicle, it does not seem to stop you from shifting vehicle into desired gear however is definitely something that needs to be covered under a safety recall. My jeep is currently in shop for repair, they called me and told me the bezel and wiring harness have to be replaced per a bulletin that is currently out but i have to pay $100 for my extended warranty to cover repair. This should be a recall due to the fact that it is happening to so many people and is not something that should be happening.
Service shifter message pops up constantly and has the last two years. It's random and sometimes it's while i'm driving. Which just happened on my way to a doctors appointment. Luckily i was able to pull into a parking lot. If it comes on right when i start the engine i cannot put my car into any gear. I have to turn my car on and off repeatedly for it to clear. After which the first ten minutes of driving is rough and the car shifts badly. Sometimes acceleration is poor after. All lights on the shifter turn red. Very dangerous
This happens every day while driving. I will be driving (no certain speed) but i will hear a "ding" & i look at my screen & it says "service shifter" and all my lights light up on my gear shifter. My jeep tends to have hard shifting once this occurs. I then have to stop, turn my car off and turn it back on. (the pictures i'm attaching are from last week. However, this has been happening for awhile)
I have had a the vehicle less than 60 days, and the service shifter light came on when i started the vehicle, i drove home turned it off and then when i restated the vehicle it is no longer on.dealer is unaware of any issues and has never head of this, so now i have to pay for a diagnostic and all the parts and i do have extended warranty but this is not covered by powertrain.there are over 600 complaints for this issue, and nothing has been done.
Service shifter message appears out of nowhere and jeep says that this is not covered by warranty. I?ve seen many complaints about the same issue and would request an investigation for a recall since this seem to be a life threatening situation and it also seems that jeep is both caring that much about it. They say we need to change the shifter. Car is only 3 years old and has only 25k miles. This is happening very often now. And to have the car turned off and then back on is not a solution to me and many other jeep buyers. Completely disappointed and would never buy a jeep cherokee again.
Driving and all of a sudden it pops up on my panel to "service shifter" and all the gear indicator lights light up in red. The only way to clear it is to pull over and put jeep in park and turn off engine. Upon restarting all is back to normal.this is the 3rdincident in about 4 weeks.
Service shifter has appeared on my dash, car makes noise that sounds like when my gas light comes on multiple times, engine turns off and won't turn on unless you take key out and wait a couple minutes.
When i was pulling into a driveway, a "service shifter" light came on in the instrument cluster, and all the lights in the gear shifter were on. I thought i was stuck, but thankfully, i was able to shift into reverse and park the vehicle and shut it off.
While driving the service shifter lighter appears on dash and shifter position lights all light randomly and has been becoming more frequent. They turn off once i stop, turn the car off, and restart the car. I have read models previously have been recalled for this issue but not 2017 which appears to have the same issues. Also i've had to change my spark plugs at about every 50,000 miles. I replaced them once already and once again i am having the same issue the check engine light is on and at times the car is shaking from the misfiring. The check engine light remains on at a times. The check engine light flashes and the car is shaking the power and acceleration are significantly reduced when the spark plugs are actively misfiring. This only occurs with accelerating and pressing on gas pedal and happens constantly while driving. I've never had to replace spark plugs this often they usually last atleast 100,000 miles. There is a problem when they barely last for half that and require replacement atleast 2 times before they should go bad. These seem to be a common issue but when you ask the dealer they act clueless and something needs to be done. These are costly problems that should not be occurring or occurring this frequently. Please investigate.
The contact owns a 2017 jeep cherokee. The contact stated that the vehicle was purchased approximately a year ago and the battery had been replaced twice. The vehicle was taken to jeff wyler chrysler dodge jeep ram of ft thomas (859-441-7800, located at 100 alexandria pike, fort thomas, ky 41075) to be diagnosed, but the cause of the failure could not be determined. The manufacturer was made aware of the failure and provided case number: 64737215. The contact was referred to nhtsa. The vehicle was not repaired. The failure mileage was approximately 18,000.
When i got in my car yesterday morning, my drivers seat was all the way back. I am the only one who drives it - it was odd that it was moved. Nevertheless, i needed it to go back into position so i could drive it. The controls weren't really working so it took a bit to get it to move forward. I noted it to mention to the dealer when i take it in for an oil change this weekend. I drove to work, uneventfully.as i left work, and got into my jeep, the seat was fine. Yay! i headed home. I was pouring rain. As i took a right, heard the car go "ding" saw the battery light come on and then the jeep turned off. I was driving and my car just turned off. This is the second time it has happened to me.the last time was january 2018 as i was entering i95. I turned left and heard the "ding" and off the jeep went. I had to coast to the side of the road. Dangerous! i got towed to the local jeep dealer by aaa and left the car for diagnostic testing. The results, according to the dealer, was that my oil was low. The cherokee turns off the car to preserve the engine. Even if you are driving the car on the highway. Just. Turns. Off.first of all, that should not happen no matter what. The human in the car is what should be preserved, not the car itself. No car should ever just turn off.second of all, there was no indication on the dash or on the uconnect app that i was low on oil. And secondly, i was only a 300 miles over the mileage on the oil sticker on my windshield. I have had a lot of cars in my life and even the really old cars would indicate if the oil was low. This is a brand new car. Why would i think the dealership would put mileage on the oil change sticker that was wrong? why would i even think that i would need to check my oil levels on a new car? and one more thing - jeeps are built tough. So why would the engine be that sensitive? so angry.
2017 jeep cherokee started and placed in drive or reverse. All shifter lights come on and dashboard displays message "service shifter" and transmission is locked out.have to shut down and restart vehicle to clear error message and get transmission to work. This has happened multiple times. Vehicle only has 25,000 miles on it.i see on web blog that multiple owners of 2016, 2017, 2018, and 2019 jeep cherokees have same problem.dealers claim either never seen before (lies), or perform software update, or replace shifter and wiring harness.this does not always fix the problem.
While driving my jeep the screen lights up and flashes service shifter, it then lights up the whole panel prnd in red and makes it hard to steer one i stop and turn the vehicle off it goes away but will pop up randomly
Bezel and shifter harness malfunction which is dangerous and numerous complaints on internet.dealer ordered parts. $456. This needs to be a recall.
On 5 different occasions while driving on the highway my service shifter came on my dashboard and all my gears turned red.
After 19,000 the display showed 'service shifter'.the display is locked (unable to navigate to any other screen) and the red lights on the gear shift are illuminated.if the engine is turned off and back on the message and lights disappear only to reappear after another 100 miles.this happened while the vehicle was in motion on all three occasions.
Service shifter light came on when i started my vehicle. I understand it is a very common problem with the newer jeep cherokees. It was suggested i file a formal complaint so we can get a recall. Pretty much every cherokee has this problem before 50000 miles.
Start button will not work if pressed at bottom. Will not start or stop.
At 38,000 miles on our new jeep, the spark plugs are grounding out for some unexplained reason and burning a hole in the bottom of the coil packs boot. Causing the plug and coil packs to burn up. I'm being told it's a manufactures part defect that jeep hasn't recognized yet. It's happened 3 different times and jeep won't do anything about it. This problem has almost cost my wife and kids their life, due to getting on the highway and the jeep starts to misfire!!!!
For over a month now i've received"service shifter" message.car shakes badly and loses power as if its going to shut off.three different times it did shut off and struggled to re-crank!service shifter message goes away after turning the jeep off & back on. Very unsafe when driving on the highway (or anywhere)!!!purchased brand new and is up to date on oil changes, etc.jeep also burns more oil than it should.
The contact owns a 2017 jeep cherokee. The contact stated that the vehicle hesitated and lost power without warning. Also, the instrument panel indicators and gauges failed to operate. The dealer (kahlo chrysler dodge jeep ram, 9900 pleasant st, noblesville, in 46060, (317) 773-6363) retained the vehicle and provided a loaner vehicle. The vehicle was not diagnosed or repaired. The manufacturer was notified. The vin and failure mileage were not available.
Message "service shifter" pops up on the instrument panel, and a series of red alert lights appear next to every gear on the automatic transmission shifter lever. This problem is rampant among 2017-2018 jeep cherokees!! the dealers are unable to fix the problem! they replace the wiring harness, they replace the shifters themselves, they reset the computers ' and the problem always returns! the website https://www.cargurus.com/cars/discussion-t68742_ds990296 alone contains the stories of over 80 jeep cherokee owners who have this ongoing problem. Imagine how many jeep owners across america are suffering with this issue!jeep replaced the 2014 shifters that were recalled (the ones that killed star trek actor anton yelchin in 2016) with this new shifter - and this one is just as bad! these vehicles must be recalled!!
The service shifter light kept coming on while driving due to a faulty wiring harness and all gears lit up red. I was charged $375 to have it fixed, but if you search the forums it it is happening to everyone with a 2017 jeep cherokee.
My gear shift prnd letters will randomly light up with a warning being displayed saying service shifter. The light comes on randomly while driving or while parked. The light shuts off when the car shuts off and turned back on but comes on randomly again periodically.
I purchased my jeep back in april 2019 and i have been an issue with the gear shift almost every single month to current. My car will literally shut off in the middle of the road and will read "service shift gear". I have to put the car in park and turn it off, wait a couple of minutes for it to crank back up and the the message goes away. This is extremely dangerous because recently this happened to me while driving down the highway! i do not understand why this is not a recall and i have looked this issue up and there are several other people who are experiencing this same problem. I have not been able to get help from the dealerships. Nothing specifically happens when the car shuts off it will just do it randomly.
Went to start my car and it didn't start. There was no cranking at all. Took it to the mechanic after jumping car. Mechanic called back few hours later. Said electrical is draing the power. Lucky i didn't loose my alternator. There was no one hurt and no sign of this happening before hand. Only the mechanic i took it too has checked it
The contact owns a 2017 jeep cherokee. While driving approximately 15 mph, the battery indicator illuminated. The contact turned the vehicle off and on, and drove to white plains chrysler jeep dodge (914-946-2600, located at 70 westchester ave, white plains, ny 10601). The dealer performed an oil change, but the failure recurred. The manufacturer was not made aware of the failure. The failure was not remedied. The failure mileage was approximately 14,000.
Service shift came on dash and red lights appeared next to each gear on the gear shift while driving
While driving the service shifter light pops on
The contact owns a 2017 jeep cherokee. On several occasions, the service shifter warning indicator illuminated and the instrument panel became inoperable. The vehicle was not diagnosed or repaired. Several unknown dealers were contacted and made aware of the failure. The contact was informed that he would have to pay to have a diagnostic test performed to determine the cause of the failure. The contact declined the test. The manufacturer was notified of the failure. The approximate failure mileage was 30,000.
Backed out of parking space into traffic lane.transmission would show shift to d, but would not engage drive train.had to disconnect both battery cables to clear electronics.after reconnecting battery cables, vehicle would engage drive train for "d", bust car running/shifting rough, engine dying and svc engine light coming on.
'shifter bezel and wiring requires replacement according to eide chrysler service techs'shift module not functioning ' replaced by eide chrysler twice'vehicle randomly swaps between r/n/d while driving'vehicle has difficult time starting'check engine light ' code p0128 ' coolant temperature below thermostat regulating temperatureocaused vehicle to enter 'limp mode' on the interstate, requiring a tow truck'vehicle cannot achieve more than 8mpg in any mode'service airbags / airbag malfunction randomly pops up on dash information center'vehicle was placed in 'reverse' and the transmission drove the vehicle forward, causing an accident ' vehicle towed to eide chrysler 3/15/2020these issues keep coming up and "its not under warranty". When will chrysler recognize this is a major problem and recall?
Dealer replaced shifter asssy but still getting frequent 'service shifter error messages.dealer also completed any recalls and no outstanding recalls on this vehicle. Still getting the error message.
Service shifter light has come on twice now and we purchased this vehicle 5/17/19. It is a 2017 jeep cherokee trailhawk with about 42,000 miles. When this happens everything locks up. All the lights by the shifter where park, reverse, etc are those light s light up in red. You can not see the speedometer so you have no idea how fast you are going. This happen while driving of course, not safe at all!! this happened literally days after purchase.
"service shifter" warning light started coming on on the driver display this summer, accompanied with a warning chime. At first intermittently, now it is on pretty much full time after moving into gear.i am unable to use 4wd, see electronic speedometer, gas consumption gauges or other information on vehicle due to the error message.took to wyler eastgate jeep on 7/16, they informed me the bezel on the shifter needed replacement, and the part would be in the following week.i had them keep the car for the following week. The following week they notified me it was possible the part wouldn't be available until the end of the july, but that the vehicle was still under warranty so it wouldn't cost me anything.i have since followed up in august and again last week as the dealer never called back on the status.the latest call was on 9/29 (almost 3 months since first appointment), and the parts department contact told me that of the two parts needed for the repair, one was placed on "increased backorder status" from jeep, meaning that the dealerships were "blocked" from ordering it or it even being sent out to the dealership.they are now unaware of when the part might become available again. From this experience and the comments, it sounds as though the part is faulty, hence it won't be used on a repair.sounds like there should be a recall issued if the part is faulty and the number of complaints is so widespread, and jeep hasn't addressed it to consumers or dealers.my 2017 cherokeehas 28,000 miles.
The car has a service shifter light on and all the lights on the shifter are lit red for example the parking, reverse, drive, neutral. The car started driving really rough and now there is a rattling noise. Bought the car around 1 month ago and it is already giving problems. The car only has 19,000 miles and when i googled the problem i see several people had the same problem then the dealer fixed the problem charging some people but the problem came back as well as causing leaks or other problems. The vehicle was sitting at home then when turned on the lights came on and then turned off the lights went off a couple times by restarting the engine but now it always stays on as well as causes a rattling noise as well as very rough driving.
The service shifter warning lights came on and all of the lights on the gear shift was on.this seems to be a problem with the cherokee and it needs to be fixed.this happened while i was driving in the rain.
2017 jeep cherokee 'service shifter' warning light appearedwhile car was in motion approx (50 mph). All gears lit up with a red light. It startled me so i pulled over to look it up & see if i'm in immediate danger
I keep having to do oil changes within a 1 1/2 months without even going 3,000 miles. Also my car shuts on and off randomly and the power goes out on the radio and speedometer. I've taken my car in and they run a diagnostic and always tell me that everything with the car is fine. This shut off seems to happen when i stop at a stop light or stop sign. All the power seems to go out and the car completely shuts off. The lights on the radio and speedometer have gone black while the car is in motion, it has happened while i'm driving on the highway. I have no idea why i'm having to get more frequent oil changes.
Engine keeps shutting down while driving on street or highway. 5 times since 9/19. Dealer replaced engine and problem continues
'service shifter' message as well as 4wd system unavailable'all lights on shifter illuminate as well.
I keep getting a service shifter warning while driving my jeep.all the lights for the shifter light up (d,n,r and p).i have to pull over and restart the car off to dismiss the warnings.
I was driving when my car locked and told me service shifter, i immediately call jeep who told me to go the dealership near who told me they couldnt do anything because it hasn't been recalled
New 2017 jeep cherokee has completely and randomly shut off/shut down while driving three times. Extremely dangerous failure mode! vehicle has less than 2000 miles and is less than 3 months old.first instance: april 27, 2017. Daughter driving. Going up a hill on city road at approximately 45mph. Vehicle just died. Almost rear-ended. Pulled over. Put it in park. Vehicle restarted.second instance: april 28, 2017. Owner driving. On interstate 376 going 65mph. Vehicle just died. Pulled over. Put it in park. Vehicle restarted.third instance: april 29, 2017. Owner driving. State road going 40mph. Vehicle just died. Noticed a "ding" sound just before it died. Almost rear-ended. Pulled over. Put it in park. Vehicle restarted.took car to dealer - preston motors in new castle, pa. Explained situation. Told them "we could have died!" they claim they know of no similar issues or reports of this problem. I presented them with printouts of the numerous similar complaints for 2016 models on nhtsa website. Dealer is currently investigating and guesses (does not know) it may be a problem with the starter button (not the stop/start button). They are replacing it and will test drive it before giving it back to us.
While driving the service shifter lighter appears on dash and shifter position lights all light randomly and has been becoming more frequent. They turn off once i stop, turn the car off, and restart the car. I have read models previously have been recalled for this issue but not 2017 which appears to have the same issues. Also i've had to change my spark plugs at about every 50,000 miles. I replaced them once already and once again i am having the same issue the check engine light is on and at times the car is shaking from the misfiring. The check engine light remains on at a times. The check engine light flashes and the car is shaking the power and acceleration are significantly reduced when the spark plugs are actively misfiring. This only occurs with accelerating and pressing on gas pedal and happens constantly while driving. I've never had to replace spark plugs this often they usually last atleast 100,000 miles. There is a problem when they barely last for half that and require replacement atleast 2 times before they should go bad. These seem to be a common issue but when you ask the dealer they act clueless and something needs to be done. These are costly problems that should not be occurring or occurring this frequently. Please investigate.
At 9000 miles the "service shifter" light came on and took to dealer as a mechanic told me do not put in park. At 40,000 miles it came on again and was told the tcm had a recall ,,and if it happened again bring back about 3 weeks later it came on again and is still in shop. Now i am worried after a mechanic told me it can lock up the transmission and cause the vehicle to crash,,, i dont feel safe driving the vehicle any lonker,, and am worried for my self and family.
"service shifter" message appeared on screen, all lights on pnrd turned red, could not see what gear vehicle was in. Had to turn car off to get message to leave.has happened numerous times now.. Vehicle was in motion, on both city street and highway.
"service shifter" automatically popped on while driving on a public street. Went home was able to reverse and park . Turned off car let it sit for 2-3 mins and it no longer popped on. Dont think it's under warranty
There is a shifter error that comes up on dashboard and all lights come up on the shifter stick while driving the car. This happened to me twice over one night while i driving and i am concerned with the safety of my vehicle. See links below.https://www.nhtsa.gov/vehicle/2017/jeep/cherokee/suv/4wdhttps://www.cargurus.com/cars/discussion-t68742_ds990296https://www.cargurus.com/cars/discussion-t68742_ds947921https://www.jeepforum.com/forum/f309/service-shifter-mil-15-diesel-3768705/
All of a sudden "service shifter" come on screen with the shifter lights all illuminated red.i took it to the dealership and this morning they informed me that the wires in the gearshift and a plastic piece have to be replaced. Because this happened at 38,103 miles it is not covered by warranty anymore, had it happened under 36,000 miles it would have been covered
This is the 2nd time my "service shifter" has come on the screen and the prnd lights all turned red. The car was driving normal and i was in a parking lot doing about 15mph. The 1st time i had just come to a red light just after leaving my home which i quickly returned. I have read about people having this issue and the car suddenly shutting down. It's very scary when this comes on.
Service shifter. The shift bezel keeps going out. I reading that is happening to a lot of other people only had this car 2 months. The gear shifter bezel lights up all red and service shifter shows up on the dashboard.
The hvac module stopped working out of nowhere. My mileage keeps flashing and my check engine light came on. There was no warning sign of it getting bad it just wouldn't come on and i took it to the dealership and they diag it and found out what it was.
2017 with 34k on it and on a minimum of 2 hands i have had the error service shifter come up. After car is turned off, it will go away for no specific amount of time and then eventually pop back up either while driving or first start up of the day.
It began with the check engine light staying on even after oil changes, then when i would turn on the ignition key it would make a tap tap sound as though it didnt have any power, or while i would be at a complete stop while at a light it would sound as though the jeep was losing power and was going to turn off, then it did turn off on me when the light turned green. I had the battery checked by a friend he said it was reading that it has power and that the alternator is good also, then finally it left me stranded at wt work, it wouldn't turn on. I have no one to help me so i took a chance and asked a stranger to please check my car, he gave me a boost, it took 2 min to get my jeep going again..this morning at 4:30 am i wasnt able to go to work my jeep wouldn'tturn on..so my neighbor took my to auto parts to buy a new battery, my jeep is 2 years old..i'm a single 52 year old female,i cant afford to be stranded or unable to get to work.
Was driving on the highway at 55 miles an hour and the car just shut off. Lost all power. Had to coast to the side of the road in heavy traffic. When i went to restart the car it said put car in park position. It was already in park. Car restart after several attempts. ...
Emergency brake would not release vehicle would not move forward or reverse
Service shifter light comes on while drive . Happens at any speed and on any type of road. Has been an ongoing problem for several months, happening more frequently lately. About 3-4 times a week.
Service shifter warning. Stationary, or in motion. Warning can't be fixed and blocks readout.
Throttle body and gaskets were replaced after leaving me stranded in the street. Also, linkage was replaced due to service shifter warning. Please see the attached document for additional details.
The contact owns a 2017 jeep cherokee. The contact stated that the check engine indicator illuminated, the engine overheated and powered down without warning, the driver's side knee air bag indicator illuminated, and the computer system linked to the tires was faulty. The vehicle was taken to hibbing dodge chrysler (1321 e 39th st, hibbing, mn 55746, (218) 263-7700) to be diagnosed, but the test found no failure. The dealer repaired the vehicle four times, but the failures continued. The manufacturer was not made aware of the failures. The failure mileage was 26,000.
When i first purchased my vehicle at 50,000 miles the service shifter came on, we got it fixed no problem. Now i am at 56,000 miles and the service shifter has now come back on. I have read hundreds to thousands of complaints about this problem with jeep cherokees and something needs to be done about it. Please recall jeep cherokees.
The contact called on behalf of the driver who leases a 2017 jeep cherokee. While driving 55 mph, the vehicle stalled and the service shifter warning indicator illuminated. The vehicle was able to be coasted to the side of the road. The vehicle was towed to merrick dodge chrysler jeep (located at 3614 sunrise hwy, wantagh, ny 11793, (516) 868-4400) where it was diagnosed that the battery and the shifter needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken back to merrick dodge chrysler jeep where it was diagnosed that the software needed to be updated. The vehicle was repaired, but the failures recurred five times. The manufacturer was notified of the failures twice and provided case numbers: [xxx] and [xxx]. The approximate failure mileage was 4,000. *dtparts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). Consumer stated shifter was replaced twice & chrysler was notified 3rd time. Updated 12/06/18
While driving my car all of a sudden said service shifter and all of my lights on my shifter lit up as well. Light would not go away, no other lights came on, however when brought to be looked at, nothing to be found on diagnostics. The light comes on frequently while driving and not driving, highway and city streets. Also happens very frequently, the light isn't constantly on, but comes on sporadically, turns off when vehicle is turned off.
Our service shifter light started coming on periodically at around 20k miles.it has happened no less that 10 times now.this is problematic since it will happen while driving and the powertrain will shift into neutral causing the driver to have to pull over while in traffic.i talked to the jeep dealer who said this is out of the bumper to bumper 3 year/36k warranty and not covered by the powertrain warranty. When this happens the service shifter light comes on and the gear shift lights are all red,p,r,n,d, the vehicle loses power and goes nuetral.there are hundreds of posts about this issue.see https://www.cargurus.com/cars/discussion-t68742_ds990296 .how can this not be a recall or covered under powertrain warranty?does my teenage daughter need to have this happen and then get plowed into by a truck to make you or jeep take action?please do what is right and safe for all of us jeep owners experiencing this issue.
While in motion the service shifter light came on and gear shift lightsare all red,p,r,n,d - i pulled over shut of car and turned back on and message and lights went away
As i was driving on a rural road, the 'service shifter' message displayed on the instrument panel and the lights on the shifter bezel all glowed red. I stopped the car, shift it off, turned it back on and all seemed normal again. While the service shifter message was showing, all other information in the instrument panel was hidden which felt unsafe. After researching this issue, i found that this is issue is affecting many as they are reporting the same occurrence i experienced and i feel that this should be the responsibility of jeep to correct this issue.*cc
While driving down the road today(sept 19,2020), the car beeped giving me a warning on the screen to service shifter, all the lights on the console lit up red. I pulled the car over, shut.it off for 30 min. When i started it back up the warning went off so far but haven't driven it again yet.
Service shifter light comes on while driving and all shifter lights come on (park, reverse, drive, etc. All lit up at once) replacement needed is shifter bezel and wiring harness. Dealer says its a known issue that is not covered by jeep warranty, but is very common. Vehicle has less than 40,000 miles on it.
I was stopped at the red light, my foot on the brake and vehicle gear in d, i felt my vehicle is reversing (moving backwards), i thought my vehicle gear was in r and foot on gas padel but that was not the case, i double checked to make sure the vehicle gear was in d and foot on the brake pedal, i put my vehicle in park (p) to make sure it stops and then when light turned green, i put it in drive (d) and started driving. In all that bizzareness, i felt i missed a green light as well. I thought may be the vehicle besides me started driving and it was my vision which made me think that my vehicle moved backwards but i am a long time driver and something like that never happened with me before. I was completely shaken up, thinking that luckily no vehicle was behind me during all that time. I also noticed that my vehicle was at least one vehicle space behind the stoppage line when i started driving again. This strengthened my belief that my vehicle moved backwards.
My 2017 jeep cherokee has 44,000 miles on it. When i turned it on this morning i got a message that said "shifter service". I hadn't shifted or anything at that point. I drove for about 10 blocks and it stayed on the whole time. I then turned off the car for a few minutes. When i turned it back on, the message had disappeared. I called the dealership and they said it could be something as simple as a loose wire, or as complex as an entire system replacement. I've read online that many people are getting this same message. At this time there's no recall for it.
When driving and making a right or left turn, an error message pops up on the screen stating can not switch gears while in drive, then the engine shuts off, it has happened to me 6+ times in the last month, it has happened in the middle of a left turn in a busy intersection 3 times and almost caused an accident. Once car is shut off and you give it a minute, when you restart it takes time to turn over. This is so unsafe and i am afraid every time i drive as i drive my daughter in this vehicle and think this should be a recall for sure. I took it to a mechanic they test drove and had the same issue twice, they ran diagnostics and nothing came up, when they researched it they found the complaints on this website and said i should take it to a dealership and they read that it may have something to do with the oil being used to quickly and when the turn occurs it sucks in air.please help!!!
On numerous occasions when i start my vehicle the all of the lights on the shifter light up. The dash will then say the message "service shifter now". The only way to clear the message is to shut my car off and restart it. Sometimes 3 or 4 times in a row. Last time it happened i hooked up a tester to see if it gave a code. It gave code u0164 "lost communication with hvac control module". I shut it off and restarted and the dash said "no bus" and i had no control over my front windows, radio, touch screen or hvac. My heater was on high and so was the fan. I couldn't do anything to change it. After i shut it off for apx. 15 minutes or so it corrected itself. Speeds varied from 0 mph up to 60 mph. Sometimes had to drive with the message because it wouldn't go away after restarting the vehicle several times.
Vehicle won't start no click or crank all lights are on and dash reads engine too hot , vehicle hasn't been running for about 3 hours today.
When driving to work this morning "service shifter" appeared on my dashboard and all the lights to the left of the shifter were red.
It began with the check engine light staying on even after oil changes, then when i would turn on the ignition key it would make a tap tap sound as though it didnt have any power, or while i would be at a complete stop while at a light it would sound as though the jeep was losing power and was going to turn off, then it did turn off on me when the light turned green. I had the battery checked by a friend he said it was reading that it has power and that the alternator is good also, then finally it left me stranded at wt work, it wouldn't turn on. I have no one to help me so i took a chance and asked a stranger to please check my car, he gave me a boost, it took 2 min to get my jeep going again..this morning at 4:30 am i wasnt able to go to work my jeep wouldn'tturn on..so my neighbor took my to auto parts to buy a new battery, my jeep is 2 years old..i'm a single 52 year old female,i cant afford to be stranded or unable to get to work.
Prior report#[xxx]5/26/18 5:54p xm stopped working and wouldn't work the rest of the day.5/28/18 4:24p traction light flashed driving on flat dry road5/29/18 8:21a 5371 miles stop & go traffic on flat road, traction light flashed5/29/18 8:36a 5374 miles stop & go traffic on flat road, traction light flashed5/29/18 8:46a 5375 miles stop & go traffic on flat road.accelerating straight through an intersection, car jumped and slipped from gear.flashing "d", display alternating message "to shift vehicle must be stopped" and "shift to park or neutral press brake + select gear".turned flashers on, stopped rolling car, shifted to park, waited a few seconds, shifted back to drive.car responded and drove through intersection.approx. Twenty feet later traction light flashed again.video is 33.7mb. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Service shifter indicator came on with all lights on the gear shift indicator lighting in red. After shutting the vehicle off, things returned to normal but will probably occur again based on other internet comments about this jeep problem with their wiring harness.
The vehicle has had multiple problems since my purchase date issues with the sunroof which has continued to persist, as well as a strut, hub, strut assembly, electronic parking brake and also now that i have taken it in there are more problems arising and now i have a check engine light on service all brake system lights on and light and traction control light on and also a 4wd system unavailable light on after taking it in to get fixed and the dealership fixes one problem and more keep arising! the vehicle was parked and then when i turned it back in that's when the parking brake would not disengage and then the sunroof and popping sounds were happening while driving. The transmission issue is when i am driving it is shifting way to often and shifting very wonky. Then also when shift the transmission into gear it doesn't engage and then when it does it litterally could through you forward in your seat when it finally engages.
Message on dash came up saying service shifter. All lights on around the shift stick.called dealer n they say it's a 'common problem with jeeps' and i need a shifter module n wiring.i looked it up on internet n there are many groups with this complaint.some say their auto died while driving or gears won't shift right.why no recall??apparently it's beengoing on for few years.they need to fix the problem!i was driving and when warning comes on the mph n stuff doesn't show on dash n lights are lit up on gear.very distracting!
Service shifter warning appears and all red lights appear on the shifter. Today while driving the message popped up and my car shut off while driving. I was trying to stop at a stop sign when this happened.
Vehicle will randomly say 'service shifter' then all the lights on gear shift will light up.
*service shifter* *in motion* *stalled* the following is the same issue i had with my 2014 jeep cherokee. I had traded that vehicle in for a newer 2017 model because of this... I have a 2017 jeep cherokee. Occasionally when driving at any speed the vehicle will stall and say "service shifter, place car in p or n" - i can no longer accelerate and have to come to a complete stop. Turn off the vehicle. Restart it after several minutes. When i try to restart, the engine has a tough time kicking back on.this is a very dangerous recurrence and must be dealt with immediately. This is the second report i have made. The first report was with my 2014 jeep cherokee.
While driving the carin the highway and with 3 kids in the car i had the brake ,abs, and check engine light up. I wasn't able to driveit afterwards.i had to turn off vehicle and waita bit then turn it on again. This has happened to me several times.i have called the dealership and they have no recalls.my vehicle has 50,000 miles and has been doing thissince it had 25,000.thd dealership has advised me my warranty is expired and unable to fix it unless i pay out of pocket.
Vehicle has just shut off approx 10 times in the last 2 weeks. Sometimes its 'dings' while driving normal and does not stall but most of the time its stalls as driving. Either ive just pulled out onto a road or made a turn. The car will just shut off and says to put in correct gear. The car will not turn over and restart for approx 10 minutes. Very very dangerous!!!!!
The service shifter has come on multiple times lately and it requires me to shut the car down completely. Once restarted the car runs perfectly until about another 300 miles or so and the service light comes back on. Recently my car will show service shifter then it just shuts down completely in the middle of driving extremely dangerous. I've been seeing more and more people having this problem with this year make and model and it should definitely be something they investigate and recall it's extremely dangerous to just be driving and your car decides to shut off.
I was attempting to merge onto the interstate when my jeep shut off on me while on the entrance ramp. My car display flashed the battery symbol as well as the oil life symbol (oil life was at 55% according to vehicle display). It took several minutes before my jeep would start again. I am unsure if the exact cause but i would assume that it is a safety feature to protect the engine, however it put me in a situation that could have easily cost me my life.
Service shifter message keeps coming up and all lights on gears turn red and i have seen a lot of complaints on this model jeep. It happens when switching gear, parking, driving. It needs to be recalled!
The service shifter warning lights came on and all of the lights on the gear shift was on.this seems to be a problem with the cherokee and it needs to be fixed.this happened while i was driving in the rain.
The service shift light has come on several times on my car. Just brought it in for an update at the jeep dealership, and still having the problem. Car runs fine once it is parked and turned off. However, problem continues to happen.
I was driving down the road and the shifter warning would come on.all the lights on the gear shift would come on in red and i would have to stop and turn the car off to get them to reset.this is on my 2017 jeep cherokee limited.
Service shifterthe car turn offon major highway
Bezel and shifter harness malfunction which is dangerous and numerous complaints on internet.dealer ordered parts. $456. This needs to be a recall.
"shifter service" light that appeared on my dash and the prnd lights all turning red while in motion. Pulled over and turn car off and restart lights went out. I googled on internet is this is a common problem with this model. Car has only 50k miles on it.
On 5 different occasions while driving on the highway my service shifter came on my dashboard and all my gears turned red.
The contact owns a 2017 jeep cherokee sport.the contact stated that while driving at various speeds, the service shifter warning message was displayed. Additionally, several additional unknown warning lights were illuminated on the instrument panel. The local dealer and manufacturer were not contacted. The failure mileage was 33,000.
Shifter service warning light has came on at 48,000 miles and goes off when i restart my vehicle but has came back on repeatedly afterwards. It only happens after i'm driving for about 10 mins and when i put my jeep in park and the warning light comes on and all of the shifter lights turn red.
Just bought a used 2017 jeep cherokee trailhawk 36867 miles and the service shifter light has come up on the dashboard while driving down the highway and all lights next to prnd turned red. Pulled over and stopped turned off engine, put in park and the vehicle started rolling. Turned engine on/off twice then got it into park then back into drive. Made it home and vehicle still has all lights next to prnd on and service shifter message remains.
Was driving and in motion when i heard a ding and the "service shifter" alert came on, and all of the gears had the red light on. I have owned the vehicle for 9 months and have never had an electrical issue before. It is not due for an oil change or any other maintenance service. It is at 47,000 miles and when i called the dealership, they said this happens very frequently but is not covered under warranty, and that i would need to replace the shifter and shifter harness. I am very upset and disappointed with jeep that this is a life-threatening issue, and it happens "frequently." please investigate this issue as this is not fair to owners who are now at risk when traveling.
This happens every day while driving. I will be driving (no certain speed) but i will hear a "ding" & i look at my screen & it says "service shifter" and all my lights light up on my gear shifter. My jeep tends to have hard shifting once this occurs. I then have to stop, turn my car off and turn it back on. (the pictures i'm attaching are from last week. However, this has been happening for awhile)
While driving down d rthe highway my jeep shut off mid motion, my daughter and i were in the middle of a 4 way. We costed to side of road i cranked it 5-6 times then it started . When my cherokee stoped the dash read shift to park then select a gear. The next time it died again in the middle of the road i was running 55 mph, the oil light flickered for a split second and the car died. The car lot i bought from said they found no issue this is an issue it is going to get me or my kids hurt. I have no warning when it will shut down. The only lights that come on is the shift into park press brake select gear. It is terrifying i use this jeep cherokee to transport my kids. It is happening more frequently.
Car will shut off while in motion driving in the middle ofhighway traffic. Brakes and gas won't work.power steering function is lost. Error message on dash reads service transmission restart in park with vehicle at zero speed.
Service shifter light comes on randomly when i am driving- this lights up all shifter gears.dealership said this is a common issue with jeep cherokee's and the issue is the shifter bezel and wiring harness.
While driving my jeep a warning popped on the dash stating to service shifter. My car decided to have the brakes lock up and dash showed car was in park while the shifter clearly showed it was in drive. Thank god i was not going more than 15mph when this happened as we had just pulled out of the driveway and started to accelerate. My 5 year old was in the car with me. We or someone else could have been seriously hurt!
Gear shift light is coming on for shifter!
Service shifter came on one evening and went off upon shutting the vehicle down and restarting it. The next day woth no warning i was on the highway with my three kids. Suddenly dash flashed 4x4, traction control, ers, auto stop all unavailable and then the transmission just stopped functioning. I was in the fast lane doing 70 mph and had no power what so ever. The rpms went up and i had no acceleration with the gas pedal down. I was able to get to the slow lane but not without causing a rift in traffic, thankfully other drivers were alert around me and let me over once i hit my flashers. The vehicle was acting as if it was stuck between gears. Ot would engage in r, n and p but nothing when i put it in d. Called a rollback and per dealership every code that could throw has thrown and at my expense we are starting with entire shifter assembly to the tune of $900 parts and labor. 5 days to get parts in! per service manager, service writer and the mechanic working on my car this is an issue with cherokees & better yet jeep is well aware of the issue and doesn't find a need for a recall.
Ibrought this jeep on 2 22 2018. On march 1 it was pull in, it would not start, i pick it up on march 3, and drove it about 1 mile and it would not start again it was pull in again on the 3rd. I call on the 7th they was still working on it and today is the 10th. I need a car that will not live in the shop.i have talk to the people at albemarle jeep until i was tried.can you help their number is [xxx].mine number is [xxx] my name is [xxx].also i got a bill for the vehicle property tax that the nc said that i own on the registration. It was to be paid in full.what is going on.please help me.[xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Service shifter light comes on and all shift gears (park, neutral, reverse,drive ) light up in red after driving on mountain road. Pulled to side and turned car off. Reset light but came on again 20 min later . Apparently known issue with jeeps.
I left work today at 4pm made a right hand turn onto a bridge and i noticed i couldn't accelerate and two engine lights came on the dash and my car completely turned off on me and i broke down. I was stuck on a high trafficking area on a bridge when this happened. I've had my jeep for 2 years and never once had any issues and never once felt like it wasn't a safe vehicle. I don't feel safe to drive my jeep now and want it checked out completely before this happens again to me.
Shifter light came on along with the prnd lights
Service shifter at 40000 miles and now at 54000 miles jeep is sputtering when accelerating and jeep will not start. Batter and alternator are good.
I bought the vehicle brand new form the dealer (farrish chrysler jeep dodge ram at 9610 fairfax blvd. Va 22031 and it always have issues and stops running, and i have to drop it off to their shop and it takes few days to diagnose the problem which cause me some problems to struggle with my work schedule and my son school and other family schedules. So i need to solve this problem and make sure the vehicle is safe to drive as i am a single mom and i need to not struggle much with a new vehicle.
This problem has occurred at least 4 times in a 2 week period. While driving on service streets a pinging noises goes off..the battery light a lightening bolt and shift into drive appears and lasts a few seconds. The steering wheel gets very heavy and hard to turn. The vehicle turns off! the radio continues to play. I cannot shift into park. When i try to turn the ignition it makes a screeching noise..after the second attempt it usually will restart. This is very dangerous and i am afraid to get behind the wheel of my car!
Multiple sporadic flashing loss of traction light on dry roads and rolling starts.5/10/18 4872m vehicle in motion on city street 35mph "service parking brake" flashed on display5/12/18 5004m making left turn from stop on yield green very slight decline, city street, depressed gas pedal to make turn, car slipped out of gear flashing to put car in neutral or park and then back in drive.car rolled into intersection.i flipped over to tiptronic w/o response, shifted to neutral and back w/o response, kids in backseat while car is stalled perpendicular to oncoming traffic.turned hazards on, shifted to park and back, no response, rolled to side of road at this point.put car back in park, counted to five, shifted back to drive, and car responded.5/12/18 5084m fianc driving, city street 45mph.making left turn across 3 oncoming lanes from stop, car again slipped from gear and flashed message to shift into neutral or park and then back to drive.fianc shifted to neutral and back into drive w/o response.i turned on hazards, he shifts car into park and counted a few seconds before putting it park in drive and pulling off the road.dealership closed.5/14/18 dropped car off at jeep5/22/18 vm from jeep, they didn't know what the issue was5/23/18 jeep called, couldn't duplicate the issue, filed a report w/chrysler, tested grounding, and concluded it was a "fluke in the system".asked me to pick up the car despite not making repair."if you have issues bring it back".
While driving, service shifter will display on dash and all lights at shifter will light up.turning vehicle off and back on gets rid of the message for a while, but it comes back on after a few miles---most of the time.i googled the issue and there are thousands of people with the same complaint.i have brought it to a couple different dealers and got different diagnostics.sometimes it comes on when shifting to drive and sometimes a mile down the road, and sometimes after 300 miles, but it comes on a lot and it is worrying me, especially since so many people have the issue and jeep has not done anything about it yet. This should be a recall.
I was driving my 2017 jeep cherokee and i receive an alert on the dashboard that said service shifter and the lights on prnd were light up and not blinking. The car was in motion when this happened and it shut down. I was actually on a city street twice when this occurred. I also receive another alert telling me to put the car in park before shifting gears. The car was in motion on a citystreet and the car shut off. I had to wait about 10 mins before i started my car up and press the gas at the same time to get the jeep to start.
At 38,000 miles on our new jeep, the spark plugs are grounding out for some unexplained reason and burning a hole in the bottom of the coil packs boot. Causing the plug and coil packs to burn up. I'm being told it's a manufactures part defect that jeep hasn't recognized yet. It's happened 3 different times and jeep won't do anything about it. This problem has almost cost my wife and kids their life, due to getting on the highway and the jeep starts to misfire!!!!
While driving the service shifter lighter appears on dash and shifter position lights all light randomly and has been becoming more frequent. They turn off once i stop, turn the car off, and restart the car. I have read models previously have been recalled for this issue but not 2017 which appears to have the same issues. Also i've had to change my spark plugs at about every 50,000 miles. I replaced them once already and once again i am having the same issue the check engine light is on and at times the car is shaking from the misfiring. The check engine light remains on at a times. The check engine light flashes and the car is shaking the power and acceleration are significantly reduced when the spark plugs are actively misfiring. This only occurs with accelerating and pressing on gas pedal and happens constantly while driving. I've never had to replace spark plugs this often they usually last atleast 100,000 miles. There is a problem when they barely last for half that and require replacement atleast 2 times before they should go bad. These seem to be a common issue but when you ask the dealer they act clueless and something needs to be done. These are costly problems that should not be occurring or occurring this frequently. Please investigate.
Per jeep service the vehicle consumes oil. Without any warning light, it will just cutoff.both times we experience the issue leaving a stop sign. Thankfully we were not in the middle of the intersection when it died.this is the second problem in less than a year of ownership.the first problem was a braking issue that the vehicle jumps when it you let off the breaks and push them again.the dealer did a firmware upgrade on the transmission but it still has the issue just to a lesser extent.i have a case with fca case #: 33883097they are not responding.they have had the car for a month.
I received an engine shutoff signal which disabled the car immediately without prior warning. It was due to the protection signal for low oil. The vehicle had a oil change 5,000 miles prior with synthetic oil. Over the course of 5,000 miles it "burned" the oil to the point of low level. Upon discovery, i noted many customer complaints (online) of this issue. There was no prior warning to the low oil level (no low pressure light or indicator.) i purchased this vehicle for my daughter and had she been driving on a busy highway, it would have disabled her car without any power to safely navigate this from the road, probably leading to a major accident. A newer vehicle with no mechanical issues does not "burn" oil excessively, this is a major engine issue. Some oil loss is understood and normal (in older cars), this newer vehicle used over 3 quarts of oil in the span of one oil change. Had i known about this issue, i would have been vigilant in monitoring this issue. Not knowing about this issue led to a very unsafe shutdown of the vehicle.
Shifter error then turns off randomly. Especially on turns
At 26,600 miles (3 months ago) my jeep stalled upon executing a left turn. No prior indication. The engine just stalled. Took 5 times to restart. Apparently, my oil was extremely low without vehicle indication. Oil change prior to this first incident was at 21,676 miles. Now at 28,900 miles, and my vehicle stalled this morning upon executing a left turn at 2 separate times en route to work, in an intersection. Each time the vehicle stalls, the in cab warning "ding" occured, engine stalls, and the engine and battery dashboard indicators illuminate. It takes putting the vehicle in park and 3-5 attempts to restart. No prior driver warnings leading up to the stall.
Using excessive oil with no lights coming on. Caused my car to stall in the middle of a hwy today with no warnings. Get it back home and it is 2 quarts low on oil again. I put oil in it 1 1/2 weeks ago.
The contact owns a 2017 jeep cherokee. The contact stated that the service shifter indicator flashed intermittently on the instrument panel. The contact called oxmoor chrysler dodge jeep ram (4520 shelbyville rd, louisville, ky 40207, (502) 895-4520) and was informed that the vehicle would lose power when it needed an oil change while making turns. The dealer stated that when the oil was changed, the vehicle would operate normally. The failure recurred and the dealer stated that the oil changes needed to be more frequent, such as every 2,000 to 2,500 miles. The manufacturer advised the contact to call nhtsa to inquire about potential recalls. The failure mileage was 7,000.
Check engine light comes on and the vehicle stalls while driving. Dealership claims low oil between oil changes, we have the oil changed regularly at the dealership and do not exceed the recommended mileage between changes. This has occurred on main roads during times of high traffic and has put my family in danger on several occasions. This started happening with less than 20,000 miles on the vehicle and has happened a total of five times now. The vehicle now has 36,000 miles on it and i'm tired of dealing with this issue.
I bought this car brand new, and i have the very common service shifter problem going on in my car.i made the appointment for today and over the weekend the car just slipped into neutral while i was driving and scared me to death.luckily no one was behind me when this happened.i had to turn the car off and back on to get it to let me to shift.i just get a call from the dealership and they tell me it is covered under my extended warranty but i have to pay $100.00 deductible. Why do i have to pay anything when this seems to be a jeep issue!!!!!i am so mad and frustrated and i dont have the money to fork out when i already have extended coverage.
Jan. 2020 the enginelight stays on all the time. Now 4 times sept. 2020 service shifter light has come on. July 2020 air condition had to br replaced.
The contact owns a 2017 jeep cherokee. While driving various speeds, the vehicle experienced a loss of engine power and the 'put in drive' warning message illuminated. The vehicle had to be manually restarted multiple times in order to become operable. The dealer and manufacturer were not notified. The vehicle was not diagnosed or repaired. The failure mileage was approximately 16,000.
The contact owns a 2017 jeep cherokee sport. The contact stated that while driving 35 mph, the vehicle stalled without warning. The contact stated that the failure recurred 6 times within ten days. The vehicle was taken to lebanon chrysler dodge jeep ram (518 w main st, lebanon, oh 45038) where the contact was informed to drive the vehicle for 2000 miles and to then have the vehicle tested for oil consumption. The contact was informed that depending on the result, the manufacturer may choose to replace the engine free of charge. The oil was topped of however, no additional mechanical repairs were performed. The manufacturer was notified of the failure. The approximate failure mileage was 40,732.
Backed out of parking space into traffic lane.transmission would show shift to d, but would not engage drive train.had to disconnect both battery cables to clear electronics.after reconnecting battery cables, vehicle would engage drive train for "d", bust car running/shifting rough, engine dying and svc engine light coming on.
The vehicle will stall/die while driving. There is no power steering or braking. This has happened multiple times including while driving on the freeway at 60 mph. I was told be the dealership that this is a fail safe that is in place to protect the car from low oil. After the first incident, i kept careful watch on my mileage and oil status but did not physically check my oil. Now with 600 miles to go before the next suggested oil change, the car had stalled three times in a week. It is incredibly dangerous because it can happen at any time. The car will not start again right away. I've just dropped it at the dealer and they said this is common with this engine and that i may need to physically check my oil every 1000 miles to ensure it is not low. This is unacceptable. This fail safe put me at risk on a highway and on a highway entrance ramp. I also should not have to physically check my oil on a new car and pay to get oil changes more frequently than suggested. The car has stalled on a neighborhood surface street twice, on a highway entrance ramp once and on the highway at full speed. I have always been driving straight. A message comes on that says, "shift to park or neutral, press brake to select gear". I have seen many similar complaints on the internet.
Car speeds up and jolts since i purchased it. It also looses strength and does not go higher than 5mph on the road. I have taken it to the mechanic multiple times and they can't find anything wrong. They did fix the transmission some time ago and even after that it continues to jolt when in park. When driving it also jolts from low speed to high speed
The contact owns a 2017 jeep cherokee. While driving 40 mph, the vehicle stalled without warning and the service shifter warning indicator illuminated. The contact powered off the engine while in traffic. The vehicle was restarted and was able to drive normally, but the failure recurred numerous times. The vehicle was taken to don jackson chrysler dodge jeep ram (located at 3950 jonesboro rd, union city, ga 30291, (770) 969-7229) where it was diagnosed that the gear shifter needed to be replaced and an oil change was needed. The vehicle was not repaired because the warranty did not cover the repair. The manufacturer was notified and provided a case number. The approximate failure mileage was 50,000.
The contact owns a 2017 jeep cherokee. The contact stated that the vehicle stalled more than once. The failure occurred intermittently and various warning indicators illuminated on the instrument panel. Keene chrysler dodge jeep ram (410 winchester st, keene, nh 03431, (603) 357-0808) was made aware of the failure and indicated that an oil consumption test may be needed. The dealer did not test drive the vehicle. The vehicle was not repaired. The manufacturer was notified. The approximate failure mileage was 23,000.
We bought a 2017 jeep cherokee in september of 2017within the past week the engine has shut off while my wife was driving on the highway twice and once in our driveway.both times on the highway she took it to the jeep dealer near her work and they were awesome but unfortunately could not replicate the problem.i am bringing it to the selling dealer today to give them an opportunity to fix it.essentially what happens is a complete engine stall while the vehicle is moving.i have a video which shows the drive position key position, lack of electrical power to the windows, no throttle response, and inability to restart the car.after three tries to restart, the car starts and runs fine.this needs to be investigated before it happens during rush hour in the city.someone will end up dead from this problem!jeep needs to recall the car! *dt *dtupdated 10/18/18the consumer stated the dealer advised the vehicle only displayed loss of communication codes. The dealer was unaware of how to repair the vehicle. *dtconsumer stated lost engine power. Updated 12/12/18
Service shifter warning. Car stalled twice. It has 45 k miles only. Won't start on first try.
Transmission will not upshift and engine check light on.vehicle has 13,000 miles.second time this has happened.first time no resolution at 6500 miles.problems related to wiring harness this time according to dealer, apparent common problem but no recalls..
So i got my car in april 7, 2020. My car has been in and out of the shop for the past couple months. To my engine stalling out to my car not. Shift that right way. A new transmission was put in january 2021. My electric stuff in the car goes in and out all the time. So it m mess up the computers this car has now had 4 new computers put in the car and i'm still having problems with it. And it does this anywhere on highway city street.
While driving on hwy 395 traveling north from spokane, wa, with cruise control set at 60 mph, after cresting a low hill and descending the hill my car's engine began racing the rpm went to 4500 rpm and i couldn't get it to slow down or stop by braking or changing the cruise control.my car got to 80 mph when i finally got the cruise control to disengage by pressing cancel again while braking. This is the second time this has happened. It's very scary. I'm afraid to use the cruise control in my car.
A service shifter message come up on my optometer screen 4 times in 3 days. The warning appears in red letters that also highlight all gear lights red and the screen was locked to service shifter. This takes places when i attempt to start my vehicle. The vehicle starts but i cannot shift the gears. I have read other reports of 2019 models having this happen and car stops while in motion. Please review this case, so many jeep cherokee models 2016-2020 have been widely affected by this shift system failure.
Service engine light is coming on. We just bought this on 12/28/2019 with 46198 miles. Sifter issues. Light came on as driving down the highway at normal speed.
I was driving our 2017 jeep cherokee with my family in the vehicle, including wife and 2 children (5 plus infant).we were traveling ~20 miles per hour when the car shut down. The car was still moving as we were traveling downhill, and was in the drive gear. We were unable to stop as there was no way to pull off immediately. The gas pedal stopped working first, then the brake stopped working as well. I had to engage the emergency brake and jam my foot on the brake to slow the vehicle down. The situation was extremely dangerous. Once the car stopped, we turned it off and turned it back on again. After power cycling the car, it returned to operating as expected.
Vehicle has just shut off approx 10 times in the last 2 weeks. Sometimes its 'dings' while driving normal and does not stall but most of the time its stalls as driving. Either ive just pulled out onto a road or made a turn. The car will just shut off and says to put in correct gear. The car will not turn over and restart for approx 10 minutes. Very very dangerous!!!!!
My engine guzzles oil and shuts off while driving!this is the 2nd time this has happened!
While driving vehicle shuts off with out warning. Start is impossible for 30-45 seconds. No check engine light and no drivability issues before or after vehicle shut down. Has happened twice in the last few weeks
Oil leaks and there is no low oil light it shuts off anywhere. Safety issue it shut off on me in a busy intersection. The last 2 oil changes i've had i've had this issue, they were done at different places. There is no visible leaks.
2017 jeep cherokee stalls on right hand turns usually with an incline, but two days ago on the level secondary road it stalled . There is an oil consumption, oil sensor, or oil pump problem with these cars. This is a very unsafe and dangerous fail safe. When the car shuts off driver and occupants are at risk of rear end collision. Problem has happened 6 times to us.
The contact owns a 2017 jeep cherokee. Within months of owning the vehicle, it failed to start and stalled several times without warning. The dealer (koons tysons chrysler dodge jeep ram, 2050 chain bridge rd, vienna, va 22182, va 22031, (703) 790-0900) was unable to replicate and diagnose the failure. The manufacturer was notified. The approximate failure mileage was 5,000.
When making a left hand turn, vehicle stalled out completely, just shut off, upon taking to the dealership, they began an oil consumption test and found it to be using oil, having to add 1 quart every 1,000 miles, after reading forums, chrysler has had a problem with this for a few years on their 2.4 engines, and it is not doing anything about it. They told me the engine shutting off was a feature when the oil gets low, so it doesn't cause further engine damage. If i would have been on a busy road with traffic, this could have been serious. The link shows you one of the many forums i have found regarding this issue. I am very faithful on oil changes, so this was not due to any type of negligence on my part regarding the oil. Http://www.carproblemzoo.com/jeep/cherokee/2016/power-train-problems.php
My 2017 jeep cherokee has shut off while driving 6 times in a week and a half. Its always within a few blocks of start up. There are no warning lights, the car just shuts off while driving and takes several attempts to start it back up. All 6 times it has been while driving less than 25 miles and hour and has occurred without warning. Too scared to drive it on the highway. We had it to the dealership before with an issue with the "service shifter" light coming on and all the lights on the shifter were lighting up and causing the car to shut down. At that time, they said it was the shifter bezel and they replaced it. Now we are not getting a warning light at all before the car dies. This is an extreme safety issue and i am actually scared to drive my jeep that i have had for less than 3 years. When talking to the dealership, they are saying they have had no reported issues with this before. We will find out today what they say and i will repost. I am very upset that there are so many complaints on here for the same thing and no one has done anything about it. Also, when we scheduled the appointment with cronin chrysler dodge jeep ram in lebanon ohio, we were told they no longer give loaner vehicles. When did this change? especially for an issue with a vehicle that is an obvious manufacturer issue.
Service shifter light cam on feb 2019 and was replaced. 6 months later the light came on again and was replaced for a 2nd time. October 2019 my car was sputtering at an idle and not shifting correctly and an engine coil was replaced. Nov 2019 when going from reverse to drive there would be a 15-20 second lag before it would jump into gear and lung forward. I also start experiencing delays when attempting to accelerate it would lag for about 10 second before jerking into gear and lung forward at a higher speed. Took it back to the dealership and code p0304 misfire cylinder 4. Dealership replaced (under power train warranty) boot kit - ignition coil, lubricant - dielectric, transmission mount, replaced valve body and trans range sensor. Car was purchased in december of 2017 with 12 miles on it, current mileage 55,989 with regular maintenance done on vehicle.
Vehicle can stop abruptly due to low oil as this engine improperly blows oil out the exhaust at a very high rate.our vehicle blows out 1 quart of oil every 1,000 miles.the dealer has been monitering this problem since october 2019 when i found the oil level was down 2 quarts.the dealer will not correct the problem or elevate the problem to the manufacturer. We are left with a lemon. We purchased this vehicle new from the dealer it had 11 miles at purchase.this vehicle requires a valve repair or a new engine.
3/15/2019 at 12:15 i was driving back to work after lunch and my center display panel suddenly change from displaying mph to a message that read "service shifter".when i looked at my gear shift all lights were lit instead of just d.i immediately returned home (i was a mile away) and put the car into park.the message remained on my center console and lights remained lit.i turned off/on the vehicle with same results.i put vehicle into garage and called rothrock motors to schedule an appointment.will drop vehicle of 3/16/19 but no eta on return since they cannot tell me what the issue is until they look at it.however, i've found hundreds of complaints in the past 2 years after a very quick google search with same issue for jeeps, not just my model.
Car stalls going down road come to find out was down almost 2 quarts of oil. Took vehicle to dealer and service adviser informed me that it will burn a quart every 2000 miles or so and i will just have to keep adding oil. Jeep knows about this and its common for this type of engine, nothing they can do car barely has 14000 miles
The contact owns a 2017 jeep cherokee. When the contact attempted to start the vehicle, it suddenly shut off and all of the lighting flashed. The contact was also unable to place the vehicle in park and the emergency brake had to be used to prevent the vehicle from rolling. The ignition was restarted and the gear was finally placed into park, but the vehicle shut off again and would not restart. The vehicle was towed to the dealer (monroeville chrysler jeep, 3651 william penn hwy, monroeville, pa 15146, (412) 856-1422) who stated that they would run a diagnostic test. The dealer called back and stated that the vehicle needed an oil change and was repaired. The vehicle was retrieved from the dealer and the contact was charged for the oil change. The failure mileage was 58,000. The vin was unknown.
Stop/start feature danger:i was making a left turn, pulling out from a driveway in heavy cross traffic. I was pulling onto a four lane road. Just as i started to lift my foot from the brake, the stop/start feature shut the engine off. There was a full two seconds before the engine started. The cross traffic had to slam on the brakes to avoid hitting me. Normally when the engine the re-start delay is small, but because the engine was shutting off as i took my foot off the brake, this added a significant delay before the engine restarted and was able to accelerate. This is only an issue if the engine happens to shut off right at the moment you intend to pull out into traffic.
Cpsc: has anyone reported that jeep cherokees with a 4 cylinder engine are just shutting off when oil does not get tothe upper part of the engine. It has happened to us and quite a few others apparently. I know the problem is notunique to us. This is an unsafe safety feature and downright dangerous. *dt
I have a few problems that is going on with my jeep. One, there has been a few occasions where i am driving my jeep, at a slow speed, and it will ding and lock up. Then it will shut off. I will have to sit for a few minutes before it will allow me to crank it again. I have also had an issue where when driving my jeep to my destination, it does fine. But once i park, the car will not start again unless jumped off. I replaced the battery expecting that to fix it, but it did not. I have taken it to a dealership multiple times and no one can find a problem. There has also been some problems with it throwing a check engine light. The code says throttle position sensor. When i take it somewhere, they say the throttle position sensor is fine. I just want my car to be safe for me and everyone around me. My car has left me stranded on many occasions, and it is unreliable. I am scared to take my car anywhere except work and home due to the fact i don't trust it.
The contact owns a 2017 jeep cherokee. While driving various speeds, the vehicle stalled without warning. The contact pulled over and restarted the vehicle and an unknown warning indicator illuminated. Orange coast chrysler jeep dodge ram(2929 harbor blvd, costa mesa, ca 92626, (714) 549-8023) diagnosed and replaced the engine and oil, but the failure recurred. The manufacturer was made aware of the failure. The vehicle was not repaired a second time. The failure mileage was 31,000.
For over a month now i've received"service shifter" message.car shakes badly and loses power as if its going to shut off.three different times it did shut off and struggled to re-crank!service shifter message goes away after turning the jeep off & back on. Very unsafe when driving on the highway (or anywhere)!!!purchased brand new and is up to date on oil changes, etc.jeep also burns more oil than it should.
The contact owns a 2017 jeep cherokee. The contact stated that the vehicle hesitated and lost power without warning. Also, the instrument panel indicators and gauges failed to operate. The dealer (kahlo chrysler dodge jeep ram, 9900 pleasant st, noblesville, in 46060, (317) 773-6363) retained the vehicle and provided a loaner vehicle. The vehicle was not diagnosed or repaired. The manufacturer was notified. The vin and failure mileage were not available.
I bought the vehicle brand new form the dealer (farrish chrysler jeep dodge ram at 9610 fairfax blvd. Va 22031 and it always have issues and stops running, and i have to drop it off to their shop and it takes few days to diagnose the problem which cause me some problems to struggle with my work schedule and my son school and other family schedules. So i need to solve this problem and make sure the vehicle is safe to drive as i am a single mom and i need to not struggle much with a new vehicle.
Jeep stalls completely within a few blocks of start up during a turn. I have to put the car in park and restart it. Restart is labored, and on at least 2 occasions, i had to try more than once to restart the car. Mileage is under 37,000. The service department at the dealership recognized the problem when i called them, and has performed an early oil change. That seems to have fixed the problem,at least temporarily. They instructed me to return the car to them in 2000 miles for them to check the oil.
The contact owns a 2017 jeep cherokee. While driving approximately 50 mph, there was a popping sound under the hood. The contact pulled off of the roadway and, without warning, the vehicle caught fire. The fire department was called and was able to extinguish the fire. A fire report was filed. There were no injuries. The vehicle was towed to the contact's residence. The contact stated that the engine compartment was destroyed. The vehicle was not yet deemed a total loss. The vehicle was not diagnosed or repaired. The dealer and manufacturer were not notified of the failure. The approximate failure mileage was 59,000.
The check engine light came on. Found out could be gas cap or bad fuel. Filled up when close to empty. Engine light disappeared. Was fine for month or so. Now check engine light on constantly. Checked w auto parts store. Computer reader said could be thermostat. Only three years old. Now has 40k miles. Start w engine problems already?
I was accelerating from a stopped position at a stop sign and the car shut of. I maneuvered over as much as i could. Would not restart. It was towed to the dealership where it was discovered it had no oil. It had an oil change with in the last month. In the two years i have owned it, it has had to be towed for this 1-2 other times as it runs out of oil and shuts down before the recommended oil change date or mileage. I was never informed to monitor the oil until recently. After the first time this happened i was told to get the oil changed at 4000 miles instead of 5000 and i have been doing that it or adding oil if i cannot get it right in. It also has no warning that it is low on oil.
The car is constantly stalling while driving and then shutting off immediately. It doesn't matter if i am on the expressway or side streets. This has now happened two days in a row. It is very dangerous! literally have to sit stranded in a place until the car starts back up. Yesterday apr 2, 2021, it stalled in the middle of 57th and cottage grove in chicago and today apt 3, 2021, it stall on interstate 80 at the calumet exit heading west, with my child in the car... Regular maintenance has been done. New oil change and still stalls and shuts off. It's happening once a week and the dealership acts like they have no idea. Taking it back to the dealership for an appointment on 4/13!
While engaged in driving mode, the car will cut off and give messageof "shift to park or neutral, press brake to select gear" this happens while i have been driving the car. This has happened while i was existing a parking lot, driving down a street, and most recent while entering a freeway.
The contact owns a 2017 jeep cherokee. The contact stated that after the driver made a right turn into a shopping center, the driver was unable to turn the steering wheel and the vehicle abruptly stalled. The driver was assisted to move the vehicle out of the roadway. The driver drove the vehicle to home however, the vehicle stalled for the second time. The vehicle was towed to bergeron automotive dealer (3525 veterans memorial boulevard, metairie, la 70002, (504-888-2132). The dealer performed a diagnostic test that located the failure at the engine. The dealer added engine oil to the engine, and advised the contact to bring the vehicle back for inspection every thousand miles to have the engine oil checked and a new oil filter installed. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was 34,612.
My engine consumes oil. I cannot even reach 2000 miles between oil changes. My car will just cut off while i am driving (at any speed including highway speeds and turns). When this first happened i checked the oil and the engine was completely empty of oil. It didnt even register on the dipstick. I have had over 6 oil changes since i bought my car in 01/2019 (less than a year). I have had oil consumption testing completed and everything "comes back in range". The engine has been inspected and nothing is leaking or faulty. My car takes full synthetic oil which should last way longer than that. I am aware this is an overall issue with 2017 jeeps of all models. The service manager at the dealership didnt seem like he know much of anything and tried to tell me that this was normal. I have never had a vehicle that completely depletes its oil supply within 2000 miles. He then referred me to mopars corporate line who then referred meto nhtsa to file a report.
The jeep has 42k miles. Recently the car suddenly, without any warning just quit while driving in traffic. This was the second time in 3 weeks this happened. 5k miles ago i got an synthetic oil change good for 10k miles. At approx. 5k miles was when the engine started to die. I contacted dealer in elizabethtown ky and explained what had happened. He apparently was aware that for every 1k miles, a quart of oil was used. This was never told to me and yet knowing this, the dealer told me i had to have the 10k mile oil knowing i would never reach that. He said there was some type of recall on a sensor that until they could schedule me in, i needed to pour oil into the engine which i did. My life was placed in dire jeopardy. And i was never made aware of this obscene usage of oil by this model. If the engine block had cracked due to this-than what?
The contact owns a 2017 jeep cherokee. The contact stated that the vehicle was burning oil. Napleton's river oaks chrysler dodge jeep ram (17225 torrence ave, lansing, il 60438, (708) 782-4768) performed an oil consumption test and confirmed that there was a failure. When the contact went on a short road trip, he noticed that the oil level was close to two quarts low. The manufacturer provided a case number and assigned a case manager to call him back. The vehicle was currently under a three year warranty. The contact felt that the manufacturer and dealer knew of the failure prior to selling him the vehicle. The failure mileage was 23,485.
Every 3000 mile i do my vehicle maintenance which requires me to do my (oil change) july , 2020 on august 2 2020 i heard something while driving on a uphill i pull over i check everything seem ok when i got home i check my oil stick and realizei was in need of about a quart of oil i went to the place i had oil change done and added a half quart of oil (manufactured recommended) on august 15 ,2020 i was driving an heard a bang like i hit or ran over something all of sudden my vehicle dash board lights came on a my car shut off a passing vehicle inform me all my oil was coming out , i had the vehicle tow home the tow driver inform me the oil pan was crack i inspected and remove the oil pan and realized the problem was a manufacturer problem the crack wascourse from the inside out and the engine oil component was crack as it was with the timing belt , i only have 26,500 miles my phone number is +[xxx] thank you in advanceinformation redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Jeep throwing 'service shifter' message and lighting up the entire shifter. Locking brakes, steering wheel and when trying to turn the car off it only continuously tries to turn over instead of shutting off. This started as soon as i pulled out of my driveway on a straight neighborhood road.*dtconsumer was told by the dealer wiring harness in the shifter needed to be replaced or repaired and could not guarantee a permanent fix. Vehicle was traded in and consumer no longer has the vehicle.
The contact owns a 2017 jeep cherokee. The contact stated that the vehicle was consuming an excessive amount of oil. Additional oil was added to the vehicle. There were no warning indicators illuminated. The vehicle was taken to turnersville chrysler jeep (3100 route 42, sicklerville, nj 08081) and lilliston chrysler dodge jeep (1501 n 2nd st #47, millville, nj 08332, (856) 825-1937) where an oil consumption test was performed and determined that the vehicle was working as designed. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to nhtsa. The failure mileage was 4,000.
Burns though oil like a cheap alcoholic. Usually 1 quart is burned off every 1000 miles.this was something i was not aware of when i purchased the jeep.when this first happened,initially i was told it was an electrical issue with the shifter.so that was a $500 repair.later i found out that 2017 jeep cherokees have a unique ability to drink oil.if fca is aware, and not fixing the issue, thats bull crap. I have an older car with a similar engine and can put 10,000 miles between oil changes w/o an issue.
While driving my jeep has just shut off on me on three separate occasion leaving me to just coast to the side of the road then when i turned the key off and try to restart the car it just kept turning over and took a while to start back up.
The contact owns a 2017 jeep cherokee. While driving 40 mph, the engine stalled and the check engine warning indicator illuminated. The contact pulled the vehicle off the road and had it towed to marino chrysler jeep dodge (5133 w irving park rd, chicago, il 60641, (773) 777-2000). The dealer diagnosed that there was an oil leak and the engine needed to be repaired. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 38,000. The vin was unknown.
Intermittently, upon starting the jeep will display and "service shifter" warning on my dash with all gears indicators (prndl) illuminated in red. I am able to move the shifter and can even operate the vehicle but, it feels unsafe. I have had mixed success with turning the jeep off and restarting but, most of the time, it succeeds in eliminating the warning and the red lights. I have seen this issue posted on various websites as an issue for a number of jeep models.guidance or, a recall may be in order. I would appreciate either.
I was in motion on my way to taking my child to school upon a bridge ramp came to stop sign once i began to move forward after the stop i felt a jolt in the engine as it shifted into gear the service shifter light came on i continued to drive to get to safety and the service shifter light went off . I thought it was just a glitch so i drove my son to school and on returning back home the engine light came on the vehicle started jerking violently and i had to have it serviced . Dutch miller in charleston wv said it was sensor number three and that it was replaced. Not even two weeks later had the same issue had it repaired and just three days ago i have had it repaired again! today just 3 days after repair the service shifter light came back on . Each time the same things happen, the service shifter light comes on, when it goes off the engine light comes on, the radiostarts switching from my fm station to an am station for no apparent reason and the vehicle starts jerking violently while driving forcing me to go slower than speed limits on an interstate and even having to pull off the road and my fear is that it is going to cause an accident or catch on fire because i feel that it is a bad electrical system in the vehicle and the dealership i purchased the vehicle from will not assess the issue correctly. I have reached out to the makers of jeep and they are currently looking into the issue. Today i am sitting at work wondering if i will even make it home in the vehicle that i am paying for that is supposed to be reliable and its not!!!
The contact owns a 2017 jeep cherokee. While operating the vehicle at various speeds, the engine would suddenly shut off. After restarting the engine, the vehicle operated normally. The contact indicated that the failures occurred on multiple occasions, primarily when making turns. The vehicle was taken to the local dealer (baxter jeep, 710 s. 124th cir., la vista, ne) and a transmission software update was performed; however, the failures continued. The manufacturer was also notified of the failures. The failure mileage was unknown..updated 10/29/18
Vehicle completely shut down while driving. Had driven about 1/2 mile on a county road, made a left turn and everything shut down. No steering, braking. Very scary!!! was able to restart vehicle after about 10 minutes and immediately drove home. Have not driven it since.
For no apparent reason the "service shifter" message appears on the instrument panel blocking most other active driving information and all dots on the shifter housing become red.see pics. This has occurred countless times since we purchased the vehicle in 2018, but does not appear to affect it's driving capability.i have combed through countless jeep forums on the internet and would say it is a very common problem however with no clear solution. Jeep has failed to address this ongoing issue and i am uncertain of the potential risk i am taking by continued driving of this vehicle and what effect this actually has on the vehicle and its future drivability
Jeep stalls every a couple of weeks.determined that the jeep burns oil and with no indication the car will just stall with no warning at all.when it stalls i determined that the oil level is extremely low.this happens with less than 4000 miles. I see a lot of complaints on line about this.very scaring when it just stalls when you are driving.no way should a vehicle burn that much oil with only driving 5000 miles or less.
When breaking or turning on multiple occasions the vehicle shifts into neutral and turns off. It then stalls until it is switched on again.
While making a right hand turn the vehicle died. Attempts to restart were not successful. Vehicle was jumped and started. At that time the dash displayed "shifter service needed". Shifter was replaced. The day after shifter was replaced the vehicle began making a ding noise (similar to seat belt ding) while making a turn. Vehicle was taken to dealership and they said nothing was the matter with it. Two days after that while making a right hand turn the vehicle made a ding noise and stalled (vehicle was running but would not move). Vehicle was shut off and would not immediately restart. Vehicle restated eventually and was taken to the dealership again. After three days i was told this is due to low oil. They were not able to tell me how low my oil was but stated it would only need to be a quart low for this to happen and that jeep is notorious for this.
The contact owns a 2017 jeep cherokee. While driving 40 mph, the vehicle stalled in the middle of the road. There were no warning indicators illuminated. The vehicle was taken to spitzer chrysler dodge jeep ram of homestead (30101 s dixie hwy, homestead, fl 33032, (305) 363-1645), but the failure could not be duplicated. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 29,000. The vin was not available.
Oil filter housing/cooler leaks and pools oil on top of engine. Part number 68105583af.oil drains down either side of the engine. It is a plastic part that can easily fail due to dealer over lightning the oil filter when performing an oil change. Leak starts immediately this car has 22,300 miles on it and is a 2017.
At 15,000 miles my service shifter light would turn on. I have to pull over, put the vehicle in park and shut off the vehicle. This happens at least once a month. When i called the dealership they said there was nothing they could do about it if the light wasn't actively on.
The contact owns a 2017 jeep cherokee. While driving 30 mph, the vehicle stalled and the transmission warning indicator illuminated. In addition, the gear shifter illuminated. The vehicle was taken to atlantic dodge chrysler jeep ram (2330-40 us 1 south, saint augustine, fl 32086, 904-293-4177) where it was diagnosed that the computer needed to be reset. The vehicle was repaired, but the failure recurred. The manufacturer was not contacted. The failure mileage was 22,150.
Low oil indicator never came on.the vehicle randomly shuts down, when the oil is to low without any indication light coming on that the oil is low. This has been a common problem to the point where the dealers know exactly what the issue is. My vehicle shut down without warning in the middle of the road when turning right and indicated that i needed to put it in park and restart it. I checked the oil and it was almost dry! i added oil and will be taking it into the dealership! this jeep only has 25k miles on it
11/18/2019,when i was going to park at my daughter 's daycare on w 87th st, the engine just stopped working and the car could not move any more.the screen showed"shift to park or neutral press brake+select gear".we tried to do as the screen told but still the car could not move. I had to retart the car, then we can move again.11/21/2019，the same issue happened again when i just started the car and going to enter in the remington blvd.
For the past 12 months while the vehicle is in motion during different times of the driving cycle (drive, park, idle) a "service shifter" light appears on the dash. At this time no other light appears (check engine, low oil, electrical issue.) this occurs when the car has just been started, driving, or parked. It does not matter the temperature of the car. This has been noted by photos of the service light also with the mileage of the car. The issue sometimes results in the car turning itself off while it is in drive. When this occurs the car must sit for a period of time from 1 minute to 30 minutes then the car will turn back on without issue. The light appears without any known cause or contributing factor. The car has been towed to the dealership which it was purchased. The car has a service contract. When the vehicle is in the shop at the dealership the light is not on. The dealership claims that this issue cannot be diagnosed unless the light is on. The vehicle has been towed to the dealership for repair and maintenance on two occasions as it would not start for an extended period of time. This issue has not been resolved. This issue does not involve any recalled parts or products. The dealership denies any knowledge of this happening to other vehicles. Through a simple online search i found that there are many other drivers and vehicles with this exact issue. This poses a safety threat as the car turns itself off while it is in drive. It is my fear that this may occur while driving on a highway. This has only occurred to this point on a residential street. The vehicle is currently at the dealership pending repairs, but they noted as it is an intermittent issue it is unlikely that they will be able to diagnose or repair.
The contact owns a 2017 jeep cherokee. While driving approximately 15 mph, the vehicle stalled and lost braking and steering ability. The contact had to make multiple attempts to restart the vehicle. The failure recurred approximately six other times. The vehicle was taken to haasz automall of dalton (315 s mill st, dalton, oh 44618) where they replaced the spark plugs and a coil twice. The manufacturer was not notified of the failure. The approximate failure mileage was 60,041.
Beginning in dec 17 just a few weeks after purchase it started shutting off while driving. It started only on right turns then escalated to pretty much anytime. Almost a year later they were able to supposedly replicate problem and replaced the engine in dec18. Just a couple weeks after engine replaced vehicle began doing the same thing and i have repeatedly taken it back and they can never replicate problem. This can happen in 2 miles - 500 miles or not again until 1200 miles. It is unpredictable and i have somehow avoided several bad accidents due to this. I cannot take anyone in my vehicle for fear of liability and something bad will happen due to this problem. I get no help from corporate or the dealer except ' sorry we can't replicate it' vehicle has been towed in on april 19 and as of today they cannot find the problem so i do not know what to do but this is ridiculous already.
I was on interstate going 60mph, a van was beside me turning into my lane. To avoid a crash i pushed down on gas pedal my car did nothing so i hit the brake then the car lunge forward and my rpm was 6. I almost hit the van in rear end.
Motor uses two quarts of oil between oil changes.rear ended popping and grinds when taking off.
While making a left hang turn across 3 lanes of traffic my jeep stopped accelerating. The battery light on the dash light up and the dash prompted me to put the vehicle in park. After being narrowly missed by multiple cars i was able to restart the jeep and drive off of the road.
While driving the service shifter lighter appears on dash and shifter position lights all light randomly and has been becoming more frequent. They turn off once i stop, turn the car off, and restart the car. I have read models previously have been recalled for this issue but not 2017 which appears to have the same issues. Also i've had to change my spark plugs at about every 50,000 miles. I replaced them once already and once again i am having the same issue the check engine light is on and at times the car is shaking from the misfiring. The check engine light remains on at a times. The check engine light flashes and the car is shaking the power and acceleration are significantly reduced when the spark plugs are actively misfiring. This only occurs with accelerating and pressing on gas pedal and happens constantly while driving. I've never had to replace spark plugs this often they usually last atleast 100,000 miles. There is a problem when they barely last for half that and require replacement atleast 2 times before they should go bad. These seem to be a common issue but when you ask the dealer they act clueless and something needs to be done. These are costly problems that should not be occurring or occurring this frequently. Please investigate.
My 2017 jeep cherokee with little under 45,000 stalled this morning on my way to work.the car lost steering/braking control.the battery light came on and stated i needed to shift to park then to desired gear. My jeep would not run at this point.i had to wait a good 5 minutes until i was able to attempt starting my vehicle.however, when attempting to start the vehicle it did not start on the first 2 tries.the 3rd time it finally started.furthermore, after letting my vehicle sit and cool once i got to my work location which is 40 miles away.i and another co worker checked the oil, and the oil barely registered on the dipstick.i will be going to get the oil changed again since the oil was dark and smelled burnt.this is not the first time i've had issued with the jeep cherokee.the other instance all the shifting gears on the console lite up and a message on the dash stated to shift into the desired gear.this too happened while i was driving.this is unsafe, especially in the first instance whereas you lose all control of your vehicle.i have called the dealership to have the vehicle checked out; however, they are unable to get my vehicle serviced until 2 weeks after this occurrence.
The contact owns a 2017 jeep cherokee. The contact stated that the check engine indicator illuminated, the engine overheated and powered down without warning, the driver's side knee air bag indicator illuminated, and the computer system linked to the tires was faulty. The vehicle was taken to hibbing dodge chrysler (1321 e 39th st, hibbing, mn 55746, (218) 263-7700) to be diagnosed, but the test found no failure. The dealer repaired the vehicle four times, but the failures continued. The manufacturer was not made aware of the failures. The failure mileage was 26,000.
My jeep started to shake and the engine light turns on.. When the jeep is running it started to shake andfeels like its going to turn off ... Well it has twice now ... This problem has happen twice now first time back on10/27/17.. Dealer claimed it was fixed now again 11/13/17..ite has 51000 miles ... The service guys james gardiner is tellingme it not under warranty any more
The contact owns a 2017 jeep cherokee. The contact stated while driving 45 mph, the steering wheel seized. The brake pedal was depressed and seized. The contact stated that the service shifter warning light was illuminated. The contact pulled over and restarted the vehicle and drove to his residence. The vehicle was taken to mckinney dodge chrysler jeep ram & used cars located at 4574 calhoun memorial hwy, easley, sc 29640, (864) 859-1981, where the contact was informed that an oil change was necessary. The vehicle received an oil change but, continued to experience the failure. The vehicle was taken to piedmont chrysler dodge jeep ram located at 4015 clemson blvd, anderson, sc 29621, (864) 305-4234, and was informed that an oil consumption test was necessary. The contact stated that there was oil leaking from the valve cover. The vehicle was taken to independent mechanic and was informed the valve cover needed to be replaced. The vehicle was repaired. The contact stated shortly afterwards the number 3 cylinder needed to be replaced. The contact stated that the vehicle repaired however, the valve cover started leaking again. The vehicle was not repaired. The manufacturer had been informed of failure. The failure mileage was approximately 30,000.
I bought a 2017 jeep cherokee limited 10/31/2020. At least 7 times in the last two weeks my car has started and i drive about 1000 feet and my car dies. Flashes return to park and it shuts off. My car will start back after rolling over a few times. This is not safe because if i pull out in front of someone and my car dies i'm going to have a wreak. I read multiple of the same complaints at https://www.carproblemzoo.com/jeep/cherokee/engine-shut-off-without-warning-problems.phpi really hope this problem can get solved and become recalled.
Since january of 2018 i have been having constant problems internally with my jeep.i got the jeep in april of 2017 with 14 miles total on it.the jeep dealership never rotated my tires when they changed my oil and told me they did rotate my tires resulting in me having to get a brand new set of 4 tires in 2018 because all the tires went completely bald (too dangerous to drive on).my first of 4 cylinders went out in january 2019 that was fixed on warranty.second cylinder of 4 that was a different cylinder than the first went outfebruary of 2019 the jeep dealership gave me a good year program and made me pay a fee and they fixed all 4 cylinders.currently in november 2019 my engine light is coming on and i do not know what the issue is now.i have talked to several jeep dealerships that has not seen this issue on other jeeps so i really believe i got sold a poorly manufactured jeep.
Jeep will stall while driving. Engine will shut off, lose power steering, cannot accelerate to try to get out of harms way, battery, oil and engine light will come on and receive a message saying to "shift to park or neutral to start the vehicle". If you want a couple minutes the jeep struggle to turnover but eventually will. This is extremely dangerous and this vehicle needs to be recalled immediately!!!! this is a major safety issue!!! it has happened to me 6 times in the past 3 weeks. It happens while driving and occurs without warning on any street or highway, turning or braking.
I brought a 2016 jeep cherokee in july 2017.i was having issues with the car the first month i brought it. Vehicle loses power while driving, engine shuts down, steering locks and the dash lights up with a message that says put vehicle and "park" and then select desired gear.this issues has happened twice once i was at an intersection and the second time i was on the freeway. This has happened 3 times in the lastmonth. This is dangerous and scary as this could have caused a collision. I keep my vehicle up to date on maintenance/service.it doesn't make sense that i am paying a car payment, have less than 62,000 miles on a less than 3 year old vehicle, and having these kind of safety concerns. . today, my car died with no warning on a busy road, gives me approximately 10 seconds to pull to safety before there is no speed/ability to maneuver the vehicle. It is ridiculous that the risk is so high, and the number of complaints listed on line show a serious issue with this among hundreds of vehicles by jeep and nothing. The dealerships/service continue to make comments like "we were unable to replicate the issue". To be specific: driving at about 25 miles per hour, straight following a right turn. . . . lost power. Lights went on the dash, message above appeared. It took two tries to restart to get me out of the middle of the road.i had the car towed to the dealer and they had no explanation for me both times this happened. As soon as they would connect it to diagnose they said the codes would clear and the car was working.its a waste of money because im going to get the same answer. I just dont know what to do now. This car has but my children and my life in danger. Chrystler and jeep will not acknowledge the fact they have a major issue with their jeeps engine. I guess jeep will resolved this issue when someone get in an accident or die.
The contact owns a 2017 jeep cherokee. The contact stated that several unknown warning lights became illuminated while attempting to start the vehicle. The contact stated that while driving 45 mph, several unknown warning lights illuminated and the engine stalled and the steering wheel ceased. The contact stated the vehicle coasted to curb. The contact restarted the vehicle and drove to her destination. The vehicle was taken to milton ruben chrysler dodge jeep ram located at 3508 washington rd, augusta, ga 30907, (762) 224-5967, to be diagnosed. The contact was informed that the bezel needed to be rewired. The vehicle was not repaired. The manufacturer was informed of failure. The failure mileage was 11,667.*dtconsumer stated there is a loss of control when vehicle is driven.
On four separate occasions while stopped on a steep incline the light turned green and i stepped on the gas and there was no response from the engine for about 3 seconds.this caused me to role backwards then when the engine engaged, it lounged forward almost hitting the car in front of me.the vehicle was taken to the dealership but they could not replicate the situation for a lack of hills therefore nothing was done.this could be a real problem for someone not expecting the situation to happen.
Was driving and all of a sudden the car shut off and the battery light came on. Luckily i was able to pull over safely. Car would not restart for the next 6 hours. Took it to the dealer and they told me it was due to low oil level. I had them do an oil change. Was told this was pretty common for the vehicle.this is a very dangerous situation, i was lucky to only be going about 25 mph in a residential area. A recall and repair needs to happen before someone is killed.
The contact owns a 2017 jeep cherokee. While driving various speeds, the vehicle suddenly stalled. After restarting the engine, the check engine indicator remained illuminated. The vehicle was taken to an unknown dealer where it was determined that the engine oil was low and the engine operated normally. The manufacturer was not notified of the failure. The failure mileage was 52,000. The vin was unknown.
While driving car will come up with a message of service shifter on the dash and all shifter lights are lit up red. I have taken to the dealership multiple times and since it is not on when i arrive (once you turn the car off and back on it usually goes away) and since it is not throwing a code there is nothing they can do even though i take pictures every time it happens.
Engine keeps shutting down while driving on street or highway. 5 times since 9/19. Dealer replaced engine and problem continues
The contact owns a 2017 jeep cherokee. The contact stated that the instrument panel shorted out and various warning indicators flickered. The vehicle also stalled numerous times without warning. The cause of the failure was unknown. The vehicle was not diagnosed or repaired. The manufacturer was notified. The dealer was not contacted. The approximate failure mileage was 25,000.
The contact owns a 2017 jeep cherokee. The contact stated that while driving at an undisclosed speed, the gear shifter warning light illuminated and the vehicle stalled. The contact pulled over and attempted to restart vehicle. Several warning lights on the instrument panel became illuminated. The contact was unable to restart the vehicle. The contact stated that the it seemed as if the vehicle was out of fuel even though the fuel tank was full. The vehicle was towed to griffin motors company 11031 perry hwy, meadville, pa 16335 (814) 336-2161, where a diagnostic test was still pending. The vehicle was not repaired. The manufacturer was not contacted nor notified of the failure. The failure mileage was 21,000. The vin was not available.
While driving the carin the highway and with 3 kids in the car i had the brake ,abs, and check engine light up. I wasn't able to driveit afterwards.i had to turn off vehicle and waita bit then turn it on again. This has happened to me several times.i have called the dealership and they have no recalls.my vehicle has 50,000 miles and has been doing thissince it had 25,000.thd dealership has advised me my warranty is expired and unable to fix it unless i pay out of pocket.
The vehicle will sometimes illuminate a low oil pressure light, other times i hear dinging, like if a seat belt was not fastened, but seat belts are on. The car will stall while driving, and says "shift to park or neutral. Press brake + select gear". This happens while the vehicle is in motion, and can occur when slowing down to turn, when accelerating, or when braking. I have had it happen in my neighborhood, on surface streets, and while attempting to accelerate to highway speeds.
My car was in motion going to stop and stalled going 15 miles per hour. Lost power brakes power steering and almost was unable to stop had to veer off road to avoid going into intersection. Car started up again after 2nd attempt. Took it to the dealer. They checked the oil and said the oil wasn't reading on the dipstick. It had been less than 4,000 miles since my last oil change. After doing an oil change then doing an oil consumption test after only 1000 miles my vechicle showed that it used 1/2 quart of oil. This has been an ongoing issue they have had with 2.4 engine which has been known by chrysler, however their negligence of not notifying the public or correcting the issue is going to cause injury and harm not only to the people that are driving these vehicles but also anyone that is in the way of the vehicle when it does not stop. I was informed that it is acceptable to loose 1/2 quart every 1000 miles. But when buying the vehicle i was told that the oil life gauge would instruct me when it was time for an oil change approx every 5000-6000miles. Going by that i still had over 50% oil life when my car stalled and i had no oil reading on the dipstick. As i have been reading up on this issue that has been reported several times i learned that the car stalls as a safety mechanism to avoid harming the engine. It has been happening for years. What are they going to do to protect the people that are in the vehicles.
Transmission shifts when it wants, get stuck in gears and shifts hard. Has almost caused me multiple accidents. Have taken it to jeep multiple times- they have zero answers for me. My car isn't running any error codes so they will not address any issues.
The contact owns a 2017 jeep cherokee. While driving 60 mph, the vehicle stalled in the middle of the highway and the battery warning indicator illuminated. The contact stated that the failure recurred three times on different occasions. The contact lost control of the vehicle as it kept swerving back and forth and lost power. The contact pulled over to the shoulder of the road, turned off the vehicle, and it restarted on the third attempt. The vehicle was taken to bettenhausen chrysler dodge jeep ram (8355 w 159th st, tinley park, il 60477, (708) 532-2665) where it was diagnosed that the engine needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was 8,000.
While in motion the service shifter light came on and gear shift lightsare all red,p,r,n,d - i pulled over shut of car and turned back on and message and lights went away
The contact owns a 2017 jeep cherokee. The contact stated that the shifter failed and the vehicle stalled. In addition, all the warning indicators illuminated on the instrument panel. The vehicle was restarted and was able to drive normally. In addition, the vehicle failed to accelerate. The vehicle was taken to an unknown dealer where it was diagnosed that the shifter needed to be replaced. The vehicle was not repaired. The contact also mentioned that the failure occurred on another occasion and the shifter was reprogrammed. The failure recurred. The manufacturer was not made aware of the failures. The failure mileage was approximately 15,000.
The transmission feels like it's jumping at low speeds.
I left work today at 4pm made a right hand turn onto a bridge and i noticed i couldn't accelerate and two engine lights came on the dash and my car completely turned off on me and i broke down. I was stuck on a high trafficking area on a bridge when this happened. I've had my jeep for 2 years and never once had any issues and never once felt like it wasn't a safe vehicle. I don't feel safe to drive my jeep now and want it checked out completely before this happens again to me.
There is a shifter error that comes up on dashboard and all lights come up on the shifter stick while driving the car. This happened to me twice over one night while i driving and i am concerned with the safety of my vehicle. See links below.https://www.nhtsa.gov/vehicle/2017/jeep/cherokee/suv/4wdhttps://www.cargurus.com/cars/discussion-t68742_ds990296https://www.cargurus.com/cars/discussion-t68742_ds947921https://www.jeepforum.com/forum/f309/service-shifter-mil-15-diesel-3768705/
Transmission shifts up to 7th gear and than down to6th gear some times engine shuts off than restart while driving highway traffic. Transmission shifts but engine red lines before you go in gear.
On october 23, 2018 i was traveling down the highway when i slowed up to make a turn and the truck turned off while turning with a vehicle behind me. Thank god i was able to steer the vehicle to the side of the road. I have filed another complaint with this same issue this is very dangerous and i pray my husband or i don't cause a fatality or be a fatality due to this 2017 jeep by chrysler malfunctioning. I've noticed i'm not the only one that's experiencing this issue please help and hold chrysler reliable to fix this issue.
Completely shuts down when driving with 30% oil life remaining with no warning. You loose all power steering and control.
I keep having to do oil changes within a 1 1/2 months without even going 3,000 miles. Also my car shuts on and off randomly and the power goes out on the radio and speedometer. I've taken my car in and they run a diagnostic and always tell me that everything with the car is fine. This shut off seems to happen when i stop at a stop light or stop sign. All the power seems to go out and the car completely shuts off. The lights on the radio and speedometer have gone black while the car is in motion, it has happened while i'm driving on the highway. I have no idea why i'm having to get more frequent oil changes.
I am having a major issue with my 2017 jeep cherokee and its seems as though this issue is running rampant nation wide.furthermore it seems as though fiat-chrysler knows about it and is doing nothing.my 2017 jeep cherokee 2.4l was purchased from dan on 7/17/2017.since then, it has been having engine problems. . in doing so, it apparently gets so low that the engine cuts off mid driving and i lose all power, steering included.this is clearly a safety issue as i have my 4 and 2 year old in the car with me and this has happened multiple times in the last 6 months.this started happening when the car had less than 25,000 miles on it. There are countless forums online that discuss this issue with jeep cherokees.car is running driving at approx 30mph when all of a sudden warning indicators come on and the car stalls out losing all power including steering. Dealership says there is no oil in the car. While reviewing the above jeep forums online everyone is plagued by this. The car burns all the oil! new cars should not be doing this especially to the extent that there is none left in it!!!i park the car in the garage same spot every night. Not a drop on the floor
Was driving the car going about 25 mph when the engine just stopped and dashboard screen said put car in park to start ignition.car would not start for multiple attempts until 5 minutes had passed then restarted, only warning on car was oil change required, no low oil or oil pressure warning. Was told by technician that the engine will turn off at any time if oil volume or pressure is low. No warning about this on dashboard nor on jeep app nor in owners manual. Attaching web page of over 200 jeep cherokee owners with same experience of enfine stopping while in drive, some at high speeds.http://www.carproblemzoo.com/jeep/cherokee/engine-shut-off-without-warning-problems.php is link to site with individual complaints about same issue, went to dealer and had oil changed and issue seems to be resolved but am worried that with time will happen every time due for oil change
Vehicle has 42,000 miles on it passenger side front exhaust pipe has broken at the flex joint. Vehicle is strictly road driven and garaged when not in use.part# 68110128ac
I bought this vehicle brand new. Since about 30k i have been complaining that it is randomly shutting off without warning, regardless of speed. No engine power, and no power steering. I have been told this is a fail safe due to low oil. I have followed the fca guidelines and dealers for oil changes and cant really make between changes. I have done multiple oil consumption tests between two dealers bc i am told it doesnt burn enough for fca standards to replace the engine. I have called after it died out to ask for a tow in and have been denied and told it just means its time for an oil change. I have to have an ignition coil replaced on two separate incidents, reprogramming of the shifter pcm, and replaced the pcm. It wasnt till my latest incident that i recorded it and posted the video to twitter that an fca rep reached out to me to 'help'. I was told i still need to do oil testing bc i have to fail 3 in a row for further testing regardless of a history of the problem continuing and not getting better. 1st test it was only half a quart. Didnt even make it to the 2nd before the car shook violently, lost power, wouldn't accelerate and i had to be towed in. 1st was told the multiair actuator went out and fca agreed to pay for it, as im at 73k. Then i hear nothing from anyone for 8 days till i call the dealer and im told they are waiting on spark plugs. 20mins later the fca rep calls and says the engine needs to be replaced. They found, metal shavings inside, scorching, a piece of the exhaust valve missing and lost inside the engine. However fca will only pay for 1500 leaving the rest of the bill to me for something thats not my fault and an issue they continue to ignore. Had they investigated the problem earlier regardless of their oil burning rules they would have found the valve was cracked. Fca says they are not saying its my fault but are hiding behind the warranty.*dt
Engine light is on due to defective thermostat. It's not right making someone pay for a defective part on a 2yr old vehicle due to poor quality! if american cars are so good then we shouldn't have issues like this.
While i was driving yesterday, my car died out on me. The car is only 6 months old. I was driving when the battery light began to flash and the car shut off on me. I had electrical power as the sterio was working, but the engine and power steering shut off without a check engine light. I was luckily able to coast into a parking lot and put the car in park. I 'shut it off' pulled the key fob from the ignition and tried to restart it. It had difficulty turning over and about after 39 seconds it turned over and started. Then everything was normal. The car died out on me while going 45 miles per hour on a very busy street and i could barely turn the wheel to get into a parking lot. After this happened the car went back to normal and no warnings were displayed. I went to my uconnect app and it did not register the issue or say there was any issues on the car. If this happens on an expressway this can be deadly and it jeeds to be addressed!
Engine is consuming oil at an alarming rate. We have put over 4qts since the last oil change in nov 2018. There is no leak, no burning of oil, no warning lights that turn on, nor any area in the motor where you can see any oil accumulating.we even changed to synthetic oil and it's still consuming oil.
I was driving on a side road (35mph) and the car just "stopped" in traffic! with no warning or indication. It started after 10 minutes of sitting in heavy traffic - i took it to the dealer and they said that there was no oil in it? according to the computer i had 4% life and plenty of oil and i checked it when i was stalled on the road.according to the dealer it's normal for the 2.4l engine to burn through a quart of oil every 1000 miles? is that accurate for a brand new car? i don't think so-- this is a dangerous issue. I could be driving down the freeway at 70 and it could just stop and it's happened to others. This needs to be reviewed.
On two occasions this week the jeep cherokee unexpectedlyshut off while driving. It was startling and loss of power steering and braking left it difficult to pull over. Upon inquiry from a local jeep dealer, they indicated it is not uncommon for this to happen if the oil is low. The oil was in fact 3/4 quart low and was remedied however there should be a light that comes on not a sudden and unexpected shut down. There was no indication on the dash regarding low oil. This is dangerous and could potentially be deadly.
My jeep will intermittently come up with a 'service shifter' error message. My car does not act abnormal otherwise but with reading a lot of the complaints i saw that most people are filing complaints with you to have a recall on the issue. This error messages occurs while i'm driving.
My shifter light comes on for all of the spaces on my shifter. Two dealerships have not seen any codes to my specific car. Also, my spark plug burnt out at 45,000 miles and i was told that is not suppose to happen that way.
Service shifterthe car turn offon major highway
The contact owns a 2017 jeep cherokee. While driving approximately 20 mph, the vehicle stalled and all the warning indicators illuminated on the instrument panel. The contact coasted the vehicle to the side of the road, waited a few minutes, and the vehicle restarted normally. The contact also stated that the failure occurred approximately six times within two months. The vehicle was taken to the dealer (lia chrysler jeep dodge ram, 2116 central avenue, schenectady, ny 12304) where it was determined that the engine shut off because it was burning too much oil. The dealer stated that the engine was programmed to shut off as a preventive measure and that the manufacturer was aware; however, there was no remedy. The contact was asked to monitor the oil consumption failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 23,500.
This jeep cherokees oil is evaporating causing my car to cut off in the middle of the high way.i check my oil every other day. My oil evaporates while driving i have had the car checked for oil leaks 5 times.this vehicle also cuts off and say shifter and i have to pull over turn the vehicle off let sit for 5 minutes then restart. I have also had to get a tune up at 50000 miles due to manufactural defect according to my mechanic an alert showed them what was wrong. I have almost been struck by other vehicles while i am trying to get over lanes to pull on the side of the road. This is a safety issue so much so i will not drive with my grown children and definitly not my grandchildren.
When starting or driving the car, the service shifter among many other warningscome on and the car does not function normally after that. It is very sluggish and jerks while accelerating. This has happened while stationary and while in motion. Multiple trips to dealerships and two years later the problem is still happening. I know of many people that are having this issue and the manufactures are doing nothing about it. My family and i do not feel safe in this jeep.
Vehicle won't start no click or crank all lights are on and dash reads engine too hot , vehicle hasn't been running for about 3 hours today.
Answers to the question and detailed description is below - the car completely shutdown while driving.- as the car shutdown while driving in the traffic, it was a major safety concern. - yes, service center told me it is just due to the battery - yes, by the authorized service center - no warning is appeared before the incident.i have a 2017 cherokee purchased 2.5 years ago, 25.000 km and having regular service every 6 months. Just 100 km after i serviced the car, it shutdown while driving !!!the authorized service checked the car and the issue was just the battery. Generally when you have battery issue the car will not start without a jumper / booster but will not shutdown while driving at all.for cherokee, it shutdown while driving !.jeep service manager informed me that due to the used technology cherokee can shutdown while driving when the battery finish (which is generally not the case in other cars). When i asked why the manufacturer didn't get any precaution for this, they mentioned that only grand cherokee has auxilary battery as a precaution and it is not obliged by the government and they just get some cases which is not enough to make a recall.
Three times while actively moving in traffic, the vehicle has shut off without warning.the vehicle has been able to be stopped safely and placed into park.the electrical works so hazard lights have been able to be engaged.however, the vehicle fails to restart on the first few attempts.ultimately it will restart.the service rep indicated this is a known issue with these vehicles and he has seen a lot of this on this model.he noted the engine has loose tolerances to achieve the mileage rating.as a result it looses oil rapidly.and jeep implemented engine sensors to stop the engine when the oil is low.the sensors do not take into account if the vehicle is moving or at what speeds.i called the dealer about this extremely dangerous situation immediately, to which we got an answer to drop it off, they will have to look at it when they get to it. This vendor and vehicle have had over a dozen significant recalls and need to be taken off the road.
My jeep has less than 30,000 miles on it and i keep up to date on oil changes (every 500 miles); however, when the 5,000 mile marker starts approaching i will be in driving in a forward motion and the dashboard will light up saying "shift to neutral or park", the gas pedal tightens up to the point i am no longer able to step on it anymore, and the steering wheel tightens up and i can no longer move that.at this point my vehicle just completely stops in the middle of driving.the most recent time (4,100 miles after my last oil change) i was attempting to merge onto the highway the other day and this same thing happened.it takes about 4 minutes for the car to start working again, but this is an extremely unsafe issue that should not be happening.i have had this issue happen multiple times in the past, and the dealership shrugged it off.i have had enough of this, a vehicle (even without a recent oil change, let alone a vehicle that is up to date on oil changes and hasn't hit the 5,000 mile marker) should not come to a complete stop in the middle of driving.this is a huge safety hazard.obviously other people are experiencing the same issue.at any point, i feel as though my vehicle might stop working on me at a random time (again without any warning whatsoever) and cause me to be in a sever accident.this is not a matter to take lightly, i have been contacting my dealership and have yet to have any help/ issues resolved.
When driving and making a right or left turn, an error message pops up on the screen stating can not switch gears while in drive, then the engine shuts off, it has happened to me 6+ times in the last month, it has happened in the middle of a left turn in a busy intersection 3 times and almost caused an accident. Once car is shut off and you give it a minute, when you restart it takes time to turn over. This is so unsafe and i am afraid every time i drive as i drive my daughter in this vehicle and think this should be a recall for sure. I took it to a mechanic they test drove and had the same issue twice, they ran diagnostics and nothing came up, when they researched it they found the complaints on this website and said i should take it to a dealership and they read that it may have something to do with the oil being used to quickly and when the turn occurs it sucks in air.please help!!!
New 2017 jeep cherokee has completely and randomly shut off/shut down while driving three times. Extremely dangerous failure mode! vehicle has less than 2000 miles and is less than 3 months old.first instance: april 27, 2017. Daughter driving. Going up a hill on city road at approximately 45mph. Vehicle just died. Almost rear-ended. Pulled over. Put it in park. Vehicle restarted.second instance: april 28, 2017. Owner driving. On interstate 376 going 65mph. Vehicle just died. Pulled over. Put it in park. Vehicle restarted.third instance: april 29, 2017. Owner driving. State road going 40mph. Vehicle just died. Noticed a "ding" sound just before it died. Almost rear-ended. Pulled over. Put it in park. Vehicle restarted.took car to dealer - preston motors in new castle, pa. Explained situation. Told them "we could have died!" they claim they know of no similar issues or reports of this problem. I presented them with printouts of the numerous similar complaints for 2016 models on nhtsa website. Dealer is currently investigating and guesses (does not know) it may be a problem with the starter button (not the stop/start button). They are replacing it and will test drive it before giving it back to us.
While driving the vehicle, it would go into limp mode and shut itself down while driving. This has happened during 3 different periods time near the oil change interval, occurring 3+ or more times during each period. After complaining about it to the dealership, with the 3rd occurrence, they checked the oil prior to changing it noting there was no oil in the pan. After performing a fuel consumption test, it was noted that the engine between 6,000 and 7,000 miles (oil change time) lost over 1.25 quarts of oil. Between 0 and 6,000 miles, minimal to no oil was lost, but between 6,000-7,000 the oil would drop significantly with no obvious reason why. The dealership mentioned they have had other customers with a similar issue. If it was under warranty, then jeep would likely replace the engine, but since no longer under warranty (expired at 60,000 miles), i would need to replace engine or tear down to diagnose the issue.
My 2017 jeep cherokee has 20,000 miles and has stopped running three times while i was driving in traffic. I have managed to pull to the side but this is very dangerous and this issue really needs investigating. I will be taking it to the dealership on monday i'm afraid to drive it please help
The car powers off while driving. Has happened several times with no warning while i was on the road in motion.
Car will not start,has to be towed for service. Fourth time for same problem.they installed new battery but after approx 30 days it happens again. Died one morning backing out of my driveway into street would not start. Towed to dealer. Happened againfriday morning atdealer now.
Severe issues with jeep unexpectedly shaking while idle, and worse during acceleration as if it is going to shut off at any time. Also issues with shifting. No engine lights or etc on...temp, battery, oil all in normal range.currently unresolved.purchased new, first owner
I bought my car brand new in may of 2017 after 48,000 miles the "service shifter" light came on and i took it into my service dept and they had to replace the shifter.i was told for this make and model replacing the shifter was not a big deal.after 56,000 miles i came in with a transmission issue.i was 600 miles from an oil change and my car was acting like it needed the oil changed and i took it in to my service dept and they did an oil consumption test on it and ended up having to replace the whole engine.now i am at 62817 miles and the "service shifter" light is back on.both times the service shifter light came on my vehicle was at rest but continued as i was driving.when they replaced my engine the vehicle would sputter and jerk as i was driving and stalled out before i could get it to the dealership.
Vehicle started making noise 2 weeks after bought it! it makes a whiny grinding noise.i would back out and when i straighten wheel to go forward, there it is! at first, this only happened once or twice a day then it was doing it constantly.it even occasionally whines while driving down highway.my other issue is chirping in motor. At my first scheduled maintenance, i informed dealership of problems with various noises.i was told that chirping "was a pulley and even though it was an annoying issue and no safety issue and since it was friday afternoon and i lived so far away i could take it to a dealership closer to my home".i took it to another dealership for problems.i was told noises were from excessive road salt.i laughed and told advisor that i know he goes by what his tech tells him but we live in nc and there was no salt in july. I didn't care what caused it, i just wanted it fixed. All seemed well until the next day when it all started again! back to shop once again...... After couple of days, dealership called with some news.they decided my jeep with 9000 miles needs a transmission.fast forward a week and half, no news. No word from dealership, had to call to get update and looks like almost another week before i might get her back. Not a happy jeep owner
After starting the car and shifting to reverse the car stalls. Also while driving the car has displayed three times in different occasions displays "service shifter" and the lights turn red on the shift stick (keep in mind the car is automaticwith 9 speed transmission). I just got the car a week ago and i am scared to drive it. The car is a 2017 with 35k miles, now i understand why they sold it back to the dealer.
While the vehicle has been running and in motion on city streets, the engine will cut off.the car is left without power steering and without power braking.the car must be placed in park to restart thus necessitating the need to come to a complete stop.this has occurred on four separate occasions and appears to be a problems other have on the same model (without resolution).
I'veneeded to add a quart of oil every 1000 miles since the vehicle was new.i returned the car to the dealer at approximately 3200 miles and was put on an "oil consumption monitoring program" where i returned the car every 1000 miles for measuring the oil consumption.this was done every 1000 miles and the car now has 15,700 miles.when i returned to the dealer time before last, i was told to drive it another 1000 miles, return and if oil must be added,chrysler will "replace the engine."when ischeduled my last consumption check, i was told chrysler now upped the checking interval to 1500 miles.i therefor drove the car another 500 miles and returned to the dealer on 9/21/2020 where the the car was checked in.after the car was checked, the service check in guy told me they added another quart, and that i needed to put yet another "1500 to 1700" miles on the vehicle, then return for another final check, and if oil was needed, they would (once again) replace the engine.i understand from the service personal, that if the engine oil quantity drops to two quarts below full, the engine will shut off, and that this has happened numerous times.
The vehicle is burning oil and even though the oil light doesn't come on the vehicle will stall and die while driving because it's burning oil. This should not be happening as there is no indication of any low oil until the stall. Keep needs to fix this or will be sued when an accident occurs because of an engine stall without any indicators
On three separate occasions now, while driving my vehicle after it had been parked for 5 or more hours after travelling less than a mile or two while in motion my vehicle has stalled out.twice, completely stalled where i had to pull over....once in the dark, the lights went out and it started to stall, but then continued on the road.two times it was after a left hand turn, one time it occurred after a right hand turn.
On january 18 2020 i was driving and after only a mile from home, coming to an intersection yielding to go left, my car completely without warning stalled in the middle of an intersection. I tried to re-start and took about 10 minuets get it to restart. I was driving the mile home when then i got a 'oil pressure low light'. I did an oil change that afternoon to find my car only had 2 quarts of oil remaining. My car is burning oil. I do regular oil changes. There are no leaks. I had no warning from my car that my oil was low. Although the feature to turn off my car worked properly in the event oil is low, my car is burning a large amount of oil and not giving me a low oil warning before turning off my car. This could have been much worse and happened on the highway which i generally travel. These model cars need to be fixed from burning oil and drivers alerted to when their oil starts to become low, not just shut off in the middle of the road.
My vehicle is 2 years old, it has just popped up with a "service shifter" message. It is not able to be rebooted. Also, when the computer is tested nothing pops up to fix. Very frustrating and seems like there is a lot of similar cases.
The issue started while i was traveling doing 60 miles per hour on the highway when suddenly i had zero acceleration. It was as though i was in neutral . I stopped on the highway put the vehicle in park then back into drive. Still no response . I allowed the vehicle to roll back in neutral then put it in drive . It engaged into drive but only for a short time . I had the vehicle towed to jeep where the problem was "fixed" . Only it's not fixed . The transmission will not disengage when slowing down .
I have had my car for two months and drove less than 2000 miles and my 2017 jeep cherokeeapparently burned off most of the oil within that time and no low oil light came on and the oil was low. I would start driving my car and it would just shut off. Apparently this is a common problem. There is no reason why a oil light shouldn't warn you, the only warning you get is your car shutting off while driving down the road. This is not safe!here are many other complaints with the same problem. Https://www.carproblemzoo.com/jeep/cherokee/engine-burning-oil-problems.php#:~:text=engine%20burning%20oil%20problem%20of%20the%202017%20jeep,indication%20of%20any%20low%20oil%20until%20the%20stall
This has happened 4 times now starting in jan 21, 2020.stopped at stop sign and shut off.tried to restart and would not.waited about 3 minutes and it started.as i slowed down for another stop sign it shut off but restarted immediately.as i slowed down for another stop sign i turned right with out stopping and the engine shut off.all the idiot lights on dash came on.battery was fully functional.car would not start for 45 minutes and then it finally started.car was taken to dealership and they could find nothing wrong.their answer was 'if we can't duplicate it there is nothing we can do.if it happens again bring it in'.what is that suppose too mean?it happened again on 5-13-20, 5-15-20 and 5-31-20.all these times it was when we are driving along and making a right turn.engine just shuts off.on 5-31-20 i was in a traffic lane making a right turn with other traffic behind when the engine shut off.the driver behind me was beeping his horn for me to move as he had not known my engine shut off.would hate to have this happen if i was on an interstate.just had the battery replace under warranty on 5-28-20.engine oil gauge read 54%not sure what the problem is but sure doesn't sound safe to me.calling the dealership tomorrow to get an appointment.
On four occasions the engine started racing while i was braking. On the most recent occasion, i was trying to stop the car for a woman in a crosswalk when the engine started racing even though i was braking. This lasted several seconds before returning to normal idling. I was in a mall parking lot
The car started off by problems with the chip to compute that it needed to open the temperature control valve. So with that came the inability for me to start the car by being outside of it and also the check engine light would come on. Then our gears would light up as if the car was in ever position possible. We would park cut the car off and resume to drive. This problem persisted for a week or so went away and eventually came back. Now the engine feels as if it's giving out it doesn't accelerate well, i know it's a v4 but it should have maintained the get up the car has less than 50,000 miles on it and is well maintained with frequent oil changes with the best oil. Car is never driven on e or anything i don't understand how the car is failing this early. I heard jeep's have been very dependable cars.
My 2017 jeep wouldn't start on september 22,23 2018 while parked in driveway. It made a sound like the battery was dead and didn't have enough juice to start. After attempting to start multiple times and trying to turn off radio and headlight. It finally turned over, but after returning home from running errands, the following morning on the 23rd it wouldn't not start until i received a jump. There was a p code on the dashboard of car. Ive also experience issue with it not wanting to excellerate even with excessive amount of pressure to the gas peddle.
I was pulling away from a stop sign when i received an error message stating "4wd unavailable". I then heard a loud clunking sound and lost power to all the wheels. After pulling over, i shut the vehicle off and restarted it. I placed the car in drive and a clunking sound persisted. When giving the vehicle gas, the engine rev'd but no power went to the wheels. I then shut the vehicle off and had it towed to the local jeep dealership.
"service shifter" message appeared on screen, all lights on pnrd turned red, could not see what gear vehicle was in. Had to turn car off to get message to leave.has happened numerous times now.. Vehicle was in motion, on both city street and highway.
Car starts to stall after 1000 miles driven in between oil changes. This started at 30000 miles. It stalls in the middle of driving. It stalks at stop signs. This my 16 year old daughters first car. It is not safe.
'check shifter' light came on and all lights on my shifter lit up as well. Car shifts very hard as well !
I just purchased my car january 4, 2021. I have had it cut off on me 4 times. Like shut completely off and it takes like 10 to 15 minutes to actually start back up. The shift gears message pops up, it cut the traction control automatically off so that light pops up. The check engine light and battery light pops up. I dont know whats happening but it almost caused an accdident twice on 695 highway because it shut off. Thank god the kids were not with me at the time. I am reading that his happens to alot of people with jeeps. Wish i would have known that before purchasing. I just want a safe and reliable suv for me and my children.
In aug 2018i got a service shifter warning and all the lights at the shifter lit up. The shifter bezel and harness replacement repair was covered under warranty. Then in may 2019 i got the same warning, and while driving on the interstate i suddenly lost acceleration. I was unable to accelerate over 30 mph, the vehicle was stuttering, and acting like it would shut off. I was able to drive to a nearby jeep dealership.the dealership kept the vehicle for several days.they first stated they would need to replace all the spark plugs and recommended a fuel induction cleaning service, both of which i would need to pay as they were not covered under the extended warranty. Several days later the dealership contacted me to advise the repairs they had attempted had not repaired vehicle. They then performed a coil packreplacement and this was covered under the warranty. They also replaced the shifter bezel and the harness replacement, also under warranty. They did not have a rental vehicle available, so i had to pay for this out-of-pocket. The rental and the repairs ended up costing approximately $650 out of pocket. $150 will be refundedafter 60 business days according to chrysler. Although the spark plugs and the fuel injection cleaning did not fix the problem and are not necessary maintenance at 50,000 miles, both the dealership and chrysler warranty service stated those were maintenance repairs and would not be covered under the extended warranty i had purchased. I most likely will not buy another jeep in the future as i feel the original recommended repairs were a rip off.especially since it was a vehicle malfunction, i bought an extended warranty, and the malfunction could've been very dangerous as it easily could have caused an accident!
Car caught on fire while driving. Entire front end was in flames and burned completely. Vin is invalid updated 11/26/18
I had just pulled out of my driveway in the morning and heading down the neighboorhood road. About a half a mile into my drive, the car failed to accelerate. The car began to coast, i had lost engine power. I tried to turn the wheel and it was unresponsive. I looked down at the dash and it was out. I was barely able to limp the car to the curb. After approximately ten minutes i was finally able to turn it over and start the engine. My engine is consuming an excessive amount of oil between oil changes.
The contact owns a 2017 jeep cherokee. The contact stated that while driving at various speeds, the vehicle hesitated while accelerating. Additionally, the service shifter message was displayed on the instrument panel. The vehicle was not diagnosed nor repaired. The manufacturer and local dealer were not notified of the failure. The failure mileage was 30,000.
The contact owns a 2017 jeep cherokee. The contact stated that the vehicle stalled on numerous occasions while driving at speeds between 55-70 mph. The contact stated that vehicle jerked and loss motive power without warning. The contact was able to keep the vehicle under control while restarting the vehicle. The vehicle was taken to reynolds ford (1900 avenue of the cities, east moline, il 61244, (309) 792-9530) where the vehicle was purchased. The vehicle was also taken to key chrysler dodge jeep ram (3700 16th street direction, moline, il 61265 (309) 524-52747). Both dealers performed diagnostic tests but, were unable to locate a failure code. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 68,000. Invalid vin.
This vehicles had a recall on something that has to do with the transmission- the dealership claims to have corrected the issue. However, the vehicle in question is still having slipping issues. Also just recently i noticed when starting my vehicle with the fob it stays on 30 secs and cuts right back off. The tire feature isn't always correct either it says i need air when i don't. I'd like to know how many other consumers have had the problem with the remote start feature..
Vehicle out of oil twice before next oil change.it is not leaking out ... Vehicle must just be using too much oil??
Takata recall; the car keep shutting off while driving every 2 or 3 miles , this happened 2 times on a highway and 2 times while turning, this is put my life and my family life at risk , as it is unsafe that the car stoped and shutoff in the middle of the roads , manufacture refused to admit the problem and they wanted to use us as a test mice, by asking me to drive the car for 500 milesto test the oil burn level in the carwithout caring aboutmy life and my family. Putting us in a direct risk . Ofcourse i refused to do this as it is completely unsafe , the car needs transmission and engine change , but the jeep company doesn't want to approve it , as the cost of repairs is more important than customer life, the carused only for 4 month 5000 miles and under warranty .
Driving 2017 jeep with only 40,000 miles down a major highway.. Battery light came on and jeep stalled almost causing accident. Went to dealer for repair, was told it needed and oil change?!! unacceptable!! if issue isn't corrected, legal action will be pursued.
About 2 weeks ago a light on the screen appeared and said "service shifter" and all the lights on the shifter turned on, the d, r and so on. I had to turn off the car and restart it inorder to get the warning label off the screen and get the lights off. Now today, my car will not turn on. It acts like it's going to start but nothing happens. The radio and other electrical things turn on so leads me to believe it's not the battery.
When driving, an error message popped up and said "service shifter".on the gear shift, all of the lights lit up red (parking, neutral, 1st, 2nd, drive, and reverse).i immediately pulled over.after i restarted the car, it went away.i went online to see if this was a common problem, and there are all kinds of complaints.many of which, jeep had no idea how to fix.most complaints also stated that it went away, only to come back after another 1000 miles or so.if there are so many complaints, and jeep is obviously having a problem identifying why, shouldn't this be a recall?there is obviously a fault in their product or wiring.this is going to cause serious accidents and/or lawsuits.please help.
My jeep has about 26,000 miles on it, since i've purchased this vehicle brand new off the lot, it has been towed 6 times for engine failure.my engine is burning the oil, with out warning while driving, the car shuts off.the dealer insists this is normal, but it is not normal for a car to absorb or burn oil.
When i got in my car yesterday morning, my drivers seat was all the way back. I am the only one who drives it - it was odd that it was moved. Nevertheless, i needed it to go back into position so i could drive it. The controls weren't really working so it took a bit to get it to move forward. I noted it to mention to the dealer when i take it in for an oil change this weekend. I drove to work, uneventfully.as i left work, and got into my jeep, the seat was fine. Yay! i headed home. I was pouring rain. As i took a right, heard the car go "ding" saw the battery light come on and then the jeep turned off. I was driving and my car just turned off. This is the second time it has happened to me.the last time was january 2018 as i was entering i95. I turned left and heard the "ding" and off the jeep went. I had to coast to the side of the road. Dangerous! i got towed to the local jeep dealer by aaa and left the car for diagnostic testing. The results, according to the dealer, was that my oil was low. The cherokee turns off the car to preserve the engine. Even if you are driving the car on the highway. Just. Turns. Off.first of all, that should not happen no matter what. The human in the car is what should be preserved, not the car itself. No car should ever just turn off.second of all, there was no indication on the dash or on the uconnect app that i was low on oil. And secondly, i was only a 300 miles over the mileage on the oil sticker on my windshield. I have had a lot of cars in my life and even the really old cars would indicate if the oil was low. This is a brand new car. Why would i think the dealership would put mileage on the oil change sticker that was wrong? why would i even think that i would need to check my oil levels on a new car? and one more thing - jeeps are built tough. So why would the engine be that sensitive? so angry.
The vehicle consumes all of the oil (bone dry) before the vehicle reaches 3000 miles and before the next scheduled service. This has happened two times. There is absolutely no signs of a leak. The vehicle stalls out and turns off while driving on the road with no warning (no check engine light or any other warning). This time it happened on 05/26/2020 on a highway with a 60mph speed limit. This is a huge safety concern. This problem is found all through out internet forums for the 2017 jeep cherokee and jeep has failed to put out a recall. The issue is known and they are intentionally putting thousands and thousands of people at risk of severe injury or death. The dealerships are calling it an, "over consumption of oil."
Slowed from 45 mph to 15 mph to enter driveway and car stalled out and totally locked up, could not move gear shift to get into neutral to move car off part of state highway road! car mileage at 14477, oil change not due per dealership sticker for another 1500 miles. This is2nd instance of dangerous stall out, had dealership document last one, they said it was due to oil being low, but car wasn't due for change for another 1000 miles at that time!had there been any oncoming traffic, my nine year old would have taken brunt of hit the way car stalled this time. God forbid i have to swerve to avoid hitting an animal and get killed!
While driving the vehicle,the engine just shut off and all warning lights were displayed.luckily i was not in heavy traffic or on highway.had to wait about 30-45 seconds before it would restart. This has happened 3 times in the last month ( april). Is there a recall for this. I'velooked into this problemand there are several complaints of this same issue.
When coming to a stop on a city street my vehicle dinged, turned off and a message displayed on the dash 'shift to park or neutral, press brake, select gear'. I could not use my steering wheel or breaks during this time. I put the vehicle in park, turned the ignition off and full took my key out. Then attempted to start it. I only heard a slight sound but no turn over. I repeated this step and this time, after momentarily sputtering, i was able to give the car gas and it stayed on. I could smell oil at this point. It seems this is related to excessive oil consumption, which triggers the car to shut off to protect the engine. Except the oil level in the vehicle is fine and there are no prior warnings before this happens.
This car burns oil at an extreme rate, i've had it checked out for consumption tests after every 1,000 miles- it is always low on oil. With no answers from jeep who is performing these tasks. Currently the car has been since about 25,000 miles- (im sitting at 51,000 now) shaking between gears, the rpm gauge tac jumps around, the car seems to struggle running. Every time the car is taken in - i'm told the car is running correctly even with high oil consumption as well as issues with transmission and that this is jeeps standard. I have yet to have anything resolved sincei've been told there are zero problems or the dealership cannot replicate the issues i've had.a less than 3 year old car should not be burning more than a quart of oil every 1,000 miles. This is a car that has a standard of getting oil changes every 6,000 miles. How is this following jeeps standard. If i followed this standard i would be pulling my car into a dealership every recommended 6,000 miles with zero oil. I've had a starterexplode in my engine, had it fixed for it to only do the same issue a week later. When in motion my entire car hoppsaround, its nearly impossible to take it on the expressway because i know its so dangerous. I cannot trust this car going over 55 miles an hour. I've given up hope in jeep and still continue to get my regular work done to keep the car barely functioning.51,000 miles. A car that as gotten an oil change every 1,000 miles the last two years. And has had complete regular work done on it. This is not okay. This is dangerous.
My service shifter light came on and all the lights on the shifter console came on (prnd21).at first, i could turn the car off to reset it.this was dangerous because i had to pull over wherever i was. As time has gone on it pretty much stays on.my car has 33000 miles on it but is past the 3-year mark.i took it to the dealership and they told me the previous years had this problem but was recalled.it cost me $500.00 to replace a plastic bezel.i have saved all dealership repair paperwork.the dealership confirmed this is a very common problem.
I was attempting to merge onto the interstate when my jeep shut off on me while on the entrance ramp. My car display flashed the battery symbol as well as the oil life symbol (oil life was at 55% according to vehicle display). It took several minutes before my jeep would start again. I am unsure if the exact cause but i would assume that it is a safety feature to protect the engine, however it put me in a situation that could have easily cost me my life.
1st, my engine light is on due to a faulty thermostat in the engine. I'm displeased a 2 year old car has such an issue. I've been told it's a common problem or defect.2nd my cruise control goes rogue at times and speeds up excessively if no intervention happens to stop it.
Engine mounts broke and engine drop on exceldealership say mounts brokeno warning light just heard a thump going about 25 mph then loud noise and rough engine. Afraid to drive any further had a burn smell called tow truck sent to dealer.
At 38,000 miles on our new jeep, the spark plugs are grounding out for some unexplained reason and burning a hole in the bottom of the coil packs boot. Causing the plug and coil packs to burn up. I'm being told it's a manufactures part defect that jeep hasn't recognized yet. It's happened 3 different times and jeep won't do anything about it. This problem has almost cost my wife and kids their life, due to getting on the highway and the jeep starts to misfire!!!!
My car has the 2.4 l engine.it has been burning off a lot of oil. The dealer changed the oil at 12,200 miles on april 2, 2019.we checked the oil level last week and it was low by 2 quarts.we took it back to dealer and the changed oil and started a oil consumption test. We are both retired and drive only about 6,000 miles per year.we purchased the jeep new in march 2017 with 11 milesat 5500 miles in november 2017 we also had a "oil leak" symptoms.google this problem on the internet reveals many customers of this 2.4l jeep and chrysler engine have problems of oil " blowing out" .the dealer said no "low oil " light will warn you of low oil problem.they said the car will stop running while driving.i find this result to be unsafe and unacceptable.what is the nhtsa doing about this common problem?
The contact owns a 2017 jeep cherokee. While driving 15 mph, the vehicle stalled without warning. The contact stated that the vehicle was able to restart on the third attempt. The contact stated that the oil level was checked and he discovered that the engine oil level was low. The contact stated that the vehicle was using excessive oil. The contact called jeep chrysler dodge city at (203) 531-0505 (located at 631 west putnam avenue, greenwich, ct 06830) and was waiting to schedule a diagnostic appointment. The manufacturer was notified of the failure and opened a case. The failure mileage was 23,300.
The contact owns a 2017 jeep cherokee. While driving 15 mph, the vehicle stalled without warning. The contact stated that the vehicle was able to restart on the third attempt. The contact stated that the oil level was checked and he discovered that the engine oil level was low. The contact stated that the vehicle was using excessive oil. The contact called jeep chrysler dodge city at (203) 531-0505 (located at 631 west putnam avenue, greenwich, ct 06830) and was waiting to schedule a diagnostic appointment. The manufacturer was notified of the failure and opened a case. The failure mileage was 23,300.
Shift gear light comes on
The car has a service shifter light on and all the lights on the shifter are lit red for example the parking, reverse, drive, neutral. The car started driving really rough and now there is a rattling noise. Bought the car around 1 month ago and it is already giving problems. The car only has 19,000 miles and when i googled the problem i see several people had the same problem then the dealer fixed the problem charging some people but the problem came back as well as causing leaks or other problems. The vehicle was sitting at home then when turned on the lights came on and then turned off the lights went off a couple times by restarting the engine but now it always stays on as well as causes a rattling noise as well as very rough driving.
I was going down the road and i heard a ding. I looked at were my mph is displayed and it was showing service shifter and all the lights where the shifter is was lite up.
60,000 miles and my service shifter light comes...while driving all red lights on shifter coloum lite up as well...after turning the engine off and restarting it when off...but then came on again while driving, but the dealership acts like they have no clue what could cause this...but there are 1000 of complaints on line about the same thing in this model
Factory installed tow package signals where not activated.had to bring to dealer after trying to safely use a trailer.dealer had to contact jeep star/bcm. To activate the system.defect has present from day one, did not had a reason to use the system until now.dealer also did not detect in the pre-customer release of the vehicle.
The jeep is used as a flat tow vehicle with our 2004 monaco rv. On june 8, we left ducket mill campground in dawsonville ga to return home to cincinnati oh.the vehicle was attached to the rv with the blue ox flat tow system.the four tires on the jeep were checked and were all rolling.we followed the instructions in the manual, which were also the instructions given to us by the rv dealer who did the installation.one hour and a half after we left, the jeep started smoking. A truck driver who passed our vehicle pulled off the side of the road yelled that the parking brake was on and needed to be turned off.upon checking, there were two flat, chewed up tires.we were towed to a tire dealer in ellijay ga to have repaired.we have one of the tires.that night, we found a jeep salesman from 2017 on youtube explaining the parking brake had to be disengaged to make sure there were no problems in flat towing.this was the first we had heard of this problem. We checked in the manual, and the only mention was that the electronic parking brake can be disengaged. No other warning. When we got home, we had the jeep into the dealer.they could find nothing wrong with the parking brake system. They drove the car, but dd not flat tow it.the person at the tire store showed us how the tire was worn and torn up in a small area, probably caused by the parking brake engaging.since we were not in the car and the car worked fine for an hour and 1/2 (not to mention the entire way down from cincinnati to dawsonville), we believe the parking brake engaged by itself as we drove through the mountains.
Several months ago the service shifter warning light began coming on randomly when starting the car and stayed on until the car was turned off. Then the engine light, park assist unavailable and service emergency brake warning lights cameon randomly while driving.the dealership installed a new battery but service shifter warning light still comes on randomly when starting the car and stays on until the car is turned off.took it back to the dealership who then replaced the wheel speed sensor.service shifter light continues to come on randomly when turning on the car and stays on until the car is turned off.
Getting frequent service shifter messages on dash board display. Repaired at a jeep dealership previously, did not fix problem.
Vehicle losing power upon turning or take off, gear shifting while driving and accelerating. Shifting is violent and loss of power major. No long feel safe driving and only has 44k miles on it. Dealer has done electronic update and did not fix issue, but made it worse
Slowed from 45 mph to 15 mph to enter driveway and car stalled out and totally locked up, could not move gear shift to get into neutral to move car off part of state highway road! car mileage at 14477, oil change not due per dealership sticker for another 1500 miles. This is2nd instance of dangerous stall out, had dealership document last one, they said it was due to oil being low, but car wasn't due for change for another 1000 miles at that time!had there been any oncoming traffic, my nine year old would have taken brunt of hit the way car stalled this time. God forbid i have to swerve to avoid hitting an animal and get killed!
Brought used car at 45000 miles. Got service shifter light and check engine light (pe420 catalytic converters). Service shifter light appear randomly when driving from 10-60 mph, and goes away when turning off car. Has returned every 3 days for one week. Check engine light remains on for entire week. Rear passenger side door lock does not respond to lock/unlock button press. Reverse camera does not display clear image.
Car caught on fire while driving. Entire front end was in flames and burned completely. Vin is invalid updated 11/26/18
My car completely cut off while driving it on 2 separate occasions on 6/14 & 6/29. I was going 15-20 mph and slowing down for a stop light both times. The car just cut off without any warning. Once i put it in park i was able to start it back up without a problem. I took it to get serviced and the shop said there were multiple faulty computer codes so they reset the system. They advised me to call the dealership to see if there is a recall. I called a dealership and there is not a recall. They told me to bring it in so they could do a diagnostic test and check the fuel system. The earliest appointment at 2 dealerships i called is a month out and if i scheduled a drop-off appointment that could be done in about 7-10 days.
Three times while actively moving in traffic, the vehicle has shut off without warning.the vehicle has been able to be stopped safely and placed into park.the electrical works so hazard lights have been able to be engaged.however, the vehicle fails to restart on the first few attempts.ultimately it will restart.the service rep indicated this is a known issue with these vehicles and he has seen a lot of this on this model.he noted the engine has loose tolerances to achieve the mileage rating.as a result it looses oil rapidly.and jeep implemented engine sensors to stop the engine when the oil is low.the sensors do not take into account if the vehicle is moving or at what speeds.i called the dealer about this extremely dangerous situation immediately, to which we got an answer to drop it off, they will have to look at it when they get to it. This vendor and vehicle have had over a dozen significant recalls and need to be taken off the road.
If it is below freezing outside, my gas door will not open. When i press the open button inside my car, it makes a sound as if it is trying to open, but will not budge. Even when i try to open it manually, it won't open without extreme force and several minutes of trying. My gas door has popped off twice due to this issue and trying to get it open.
On four separate occasions while stopped on a steep incline the light turned green and i stepped on the gas and there was no response from the engine for about 3 seconds.this caused me to role backwards then when the engine engaged, it lounged forward almost hitting the car in front of me.the vehicle was taken to the dealership but they could not replicate the situation for a lack of hills therefore nothing was done.this could be a real problem for someone not expecting the situation to happen.
When on the cooler side after starting/, take a turn and stalls.18000 miles on the engine.started about 2 weeks ago and getting worse
Service shifter at 40000 miles and now at 54000 miles jeep is sputtering when accelerating and jeep will not start. Batter and alternator are good.
While driving vehicle shuts off with out warning. Start is impossible for 30-45 seconds. No check engine light and no drivability issues before or after vehicle shut down. Has happened twice in the last few weeks
The contact owns a 2017 jeep cherokee. While driving approximately 5 mph, the service gear shifter warning indicator illuminated and the parking brake independently activated. The vehicle was stopped, shifted into park, and then placed into drive. Afterwards, the vehicle operated as intended. The vehicle was not diagnosed or repaired. Landmark dodge chrysler jeep ram was contacted by phone at (816) 836-0100 (located at 1900 s noland rd, independence, mo 64055) and an appointment was scheduled to have the vehicle diagnosed. The vehicle was not repaired. The manufacturer was contacted and provided case number: 59323175. The approximate failure mileage was 58,000.
The contact owns a 2017 jeep cherokee. The contact stated that the vehicle parking brake engaged independently, while driving at low speeds. The contact stated that on one occasion the brake engaged while driving at 25 mph. The vehicle was taken to flemington dodge jeep (204 highway 202/31, flemington, nj 08822, (800)796-9902). The dealer inspected the star connectors and found multiple pins with corrosion. The dealer cleaned the star connecter and added di-electric grease to the connectors. The ipe and ip3 had lose pins in the connectors. The pins was repaired and secured into the connector however, the repair did not correct the failure. The dealer refused to provide the contact with further assistance. The vehicle was also taken to welsh jeep chrysler (36 dumont rd, far hills, nj, 07931, (908)234-0109) to be diagnosed. The mechanic determined that the parking brake was engaging independently. Additionally, the mechanic determined that the four-star connectors and plugs were incorrectly connected and there was no de-electric grease on the connectors. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 51,994.
The contact owns a 2017 jeep cherokee. While driving at an unknown speed on the interstate, the parking brake independently applied itself. As a result, the vehicle was almost involved in a rear end collision. The service shifter warning indicator illuminated. The vehicle was taken to mclarthy daniel ford lincoln (2609 s walton blvd, bentonville, ar) where it was diagnosed that the shifter failed and needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was notified of the failure. The failure mileage was approximately 312.
Multiple sporadic flashing loss of traction light on dry roads and rolling starts.5/10/18 4872m vehicle in motion on city street 35mph "service parking brake" flashed on display5/12/18 5004m making left turn from stop on yield green very slight decline, city street, depressed gas pedal to make turn, car slipped out of gear flashing to put car in neutral or park and then back in drive.car rolled into intersection.i flipped over to tiptronic w/o response, shifted to neutral and back w/o response, kids in backseat while car is stalled perpendicular to oncoming traffic.turned hazards on, shifted to park and back, no response, rolled to side of road at this point.put car back in park, counted to five, shifted back to drive, and car responded.5/12/18 5084m fianc driving, city street 45mph.making left turn across 3 oncoming lanes from stop, car again slipped from gear and flashed message to shift into neutral or park and then back to drive.fianc shifted to neutral and back into drive w/o response.i turned on hazards, he shifts car into park and counted a few seconds before putting it park in drive and pulling off the road.dealership closed.5/14/18 dropped car off at jeep5/22/18 vm from jeep, they didn't know what the issue was5/23/18 jeep called, couldn't duplicate the issue, filed a report w/chrysler, tested grounding, and concluded it was a "fluke in the system".asked me to pick up the car despite not making repair."if you have issues bring it back".
While operating the vehicle, the service shifter light turned on as well as all the lights denoting p-r-n-d on the shifter bezel itself. I stopped the vehicle and shifted from d to p and back to d. Vehicle operation did not falter and was able to arrive home with no noted mechanical issue.
Our service shifter light started coming on periodically at around 20k miles.it has happened no less that 10 times now.this is problematic since it will happen while driving and the powertrain will shift into neutral causing the driver to have to pull over while in traffic.i talked to the jeep dealer who said this is out of the bumper to bumper 3 year/36k warranty and not covered by the powertrain warranty. When this happens the service shifter light comes on and the gear shift lights are all red,p,r,n,d, the vehicle loses power and goes nuetral.there are hundreds of posts about this issue.see https://www.cargurus.com/cars/discussion-t68742_ds990296 .how can this not be a recall or covered under powertrain warranty?does my teenage daughter need to have this happen and then get plowed into by a truck to make you or jeep take action?please do what is right and safe for all of us jeep owners experiencing this issue.
The contact owns a 2017 jeep cherokee. While driving, the service shifter warning indicator illuminated. The contact pulled over and restarted the vehicle. The vehicle had not been diagnosed or repaired. The manufacturer and dealer were not made aware of the failure. The failure mileage was 25,000.
Serviceshifter randomly comes on and causes screen to lock and lights up the shifter. This happens when starting the vehicle.
'service shifter' message as well as 4wd system unavailable'all lights on shifter illuminate as well.
Service gear shifter message was on when jeep cherokee was started. 46k miles, no issues with shifter prior. Shifter was locked in park until vehicle was restarted; then message was gone, vehicle resumed normal operation.
Service shifter continues to display every so often. No error code present in system. When it is displayed all lights on shifter turn orange. Once car is stopped and turned off it goes away but returns after awhile.
On a recurring basis, the dashboard lights up with a "service shifter now" message and all lights on the gear shift are illuminated. After a restart, the lights go away and the car resumes normal functionality. This has happened multiple times over the past 6-8 months.
While driving the vehicle the service 4wd light came on and a day later the service shifter light came on. This is in addition to the issues ive been having with the service air bag and the seat belt light that contantly stays on.
I was simply driving down the road at aprox 30 mph. I heard a ding looked at my dash and service shifter soon notice was on my dash. Looked down at gear shift all lights where red p r n d +.. I pulled over left the vehicle running and shifted it to park. All lights and the service shifter soon notice remained. I turned off vehicle for 5-10 minutes. Started again and warning message was gone. Lights on gear shift returned to normal only lighting up the gear the vehcle was actually in. There was no warning prior to this occurrence. Vehicle made no unusual sounds, no shifting funny, no issues going into gear. Nothing completely out of the blue.
Service shifter light continuously comes on randomly while driving. It is random and seems to be starting to happen daily. It can happen when in motion and has happened also when i just started the vehicle and just sitting.
Service shifter indicator lights on console & display. Comes on while driving & scared to drive due to not knowing if it will fail & cause an accident and/or fatality
Service shifter- i researched the propblem and apprently there is a faulty error with a lot of jeep cherokee in regards of this matterplease invistigate. Thank you
The contact owns a 2017 jeep cherokee. While driving various speeds, the vehicle hard shifted and jerked forward. In addition, the service shifter warning indicator illuminated intermittently. The contact had to restart the vehicle in order to resume normal driving. The contact spoke with a representative at sycamore dodge chrysler jeep ram (1825 dekalb ave ste a, sycamore, il 60178, 815-895-8105) and was informed that they were unaware of the failure. The contact took the vehicle to the same dealer to be serviced; however, the failure continued. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 50,000.
Just bought a used 2017 jeep cherokee trailhawk 36867 miles and the service shifter light has come up on the dashboard while driving down the highway and all lights next to prnd turned red. Pulled over and stopped turned off engine, put in park and the vehicle started rolling. Turned engine on/off twice then got it into park then back into drive. Made it home and vehicle still has all lights next to prnd on and service shifter message remains.
When driving at highway speeds i am not getting all the speeds out of the transmission. At 75 i'm a close to 3,000 rpm, when i put it into manual mode to see what gear i am at it will display i'm currently at 6th gear. Where is 7,8,and 9th?
The contact owns a 2017 jeep cherokee. The contact stated that the service shifter warning light illuminated on several occasions. The contact took the vehicle to eastgate chrysler jeep dodge ram (500 shadeland ave, indianapolis, in 46219; (317) 352-9361) who were unable to identify the cause of the failure due to there not being a warning light illuminated. The contact stated that the vehicle was taken back to the same dealer who replaced the shifter and the wiring housing. The failure persisted. The contact stated that she noticed that when it was cold outside they noticed that the driver's side front door was extremely difficult to open. The contact stated that once the temperature was warmer, she could hear water moving around inside the door. The contact stated that an appointment was scheduled to have the vehicle inspected. The manufacturer was not made aware of the failure. The approximate failure mileage was 516.
Service shifter came on one evening and went off upon shutting the vehicle down and restarting it. The next day woth no warning i was on the highway with my three kids. Suddenly dash flashed 4x4, traction control, ers, auto stop all unavailable and then the transmission just stopped functioning. I was in the fast lane doing 70 mph and had no power what so ever. The rpms went up and i had no acceleration with the gas pedal down. I was able to get to the slow lane but not without causing a rift in traffic, thankfully other drivers were alert around me and let me over once i hit my flashers. The vehicle was acting as if it was stuck between gears. Ot would engage in r, n and p but nothing when i put it in d. Called a rollback and per dealership every code that could throw has thrown and at my expense we are starting with entire shifter assembly to the tune of $900 parts and labor. 5 days to get parts in! per service manager, service writer and the mechanic working on my car this is an issue with cherokees & better yet jeep is well aware of the issue and doesn't find a need for a recall.
The car after a certain number of miles the service shifter message comes on and all the lights for the shifter are solid red. I took it to the dealer and they said it was a computer update and that was it. It's kept happening ever since 15000 miles.
The contact owns a 2017 jeep cherokee sport.the contact stated that while driving at various speeds, the service shifter warning message was displayed. Additionally, several additional unknown warning lights were illuminated on the instrument panel. The local dealer and manufacturer were not contacted. The failure mileage was 33,000.
The contact owns a 2017 jeep cherokee. The contact stated that the gear shift failed to change out of the park position. The vehicle was not diagnosed; however, the dealer (gill auto group madera, 1100 s madera ave, madera, ca 93637, 1-(877) 698-2434) scheduled an appointment for 09/14/18. The failure was progressing intermittently; therefore, the vehicle was not being driven. The manufacturer was notified of the failure. The vin was not available. The approximate failure mileage was 29,455.
The service shifter light keeps coming on took it to the dealer they said it needed an update they did that 2 days later the same thing. Took it back now they have to replace the whole shifter and components says it is not covered under warranty. Happens when driving at any speed.
The contact owns a 2017 jeep cherokee. While driving various low speeds, the transmission malfunctioned. The contact stated that the vehicle began to downshift and upshift improperly and the vehicle jerked while accelerating. An unknown dealer in stroudsburg, pennsylvania performed a software update of the transmission prior to the failure. The vehicle was not repaired in regard to the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 15,000. Consumer stated while going down a slight down hill the transmission shifted to a lower gear and the car accerlated to a faster speed which required breaking. Updated 10/16/18
I was at an intersection stopped yesterday and my 2017 jeep cherokee limited lost all power steering, and brakes. Dashboard flashed 'car must be in neutral or park to shift gears' and wouldn't go forward, started rolling backwards until i pulled the emergency brake. Turned off the car to try to reset it and took a long time to turn over. Went out with it again this morning and same thing but going about 20mph. This is completely unsafe as i have no control over the car!!!!
Service shifter indicator came on
'check shifter' light came on and all lights on my shifter lit up as well. Car shifts very hard as well !
My jeep has less than 30,000 miles on it and i keep up to date on oil changes (every 500 miles); however, when the 5,000 mile marker starts approaching i will be in driving in a forward motion and the dashboard will light up saying "shift to neutral or park", the gas pedal tightens up to the point i am no longer able to step on it anymore, and the steering wheel tightens up and i can no longer move that.at this point my vehicle just completely stops in the middle of driving.the most recent time (4,100 miles after my last oil change) i was attempting to merge onto the highway the other day and this same thing happened.it takes about 4 minutes for the car to start working again, but this is an extremely unsafe issue that should not be happening.i have had this issue happen multiple times in the past, and the dealership shrugged it off.i have had enough of this, a vehicle (even without a recent oil change, let alone a vehicle that is up to date on oil changes and hasn't hit the 5,000 mile marker) should not come to a complete stop in the middle of driving.this is a huge safety hazard.obviously other people are experiencing the same issue.at any point, i feel as though my vehicle might stop working on me at a random time (again without any warning whatsoever) and cause me to be in a sever accident.this is not a matter to take lightly, i have been contacting my dealership and have yet to have any help/ issues resolved.
'shifter bezel and wiring requires replacement according to eide chrysler service techs'shift module not functioning ' replaced by eide chrysler twice'vehicle randomly swaps between r/n/d while driving'vehicle has difficult time starting'check engine light ' code p0128 ' coolant temperature below thermostat regulating temperatureocaused vehicle to enter 'limp mode' on the interstate, requiring a tow truck'vehicle cannot achieve more than 8mpg in any mode'service airbags / airbag malfunction randomly pops up on dash information center'vehicle was placed in 'reverse' and the transmission drove the vehicle forward, causing an accident ' vehicle towed to eide chrysler 3/15/2020these issues keep coming up and "its not under warranty". When will chrysler recognize this is a major problem and recall?
Shifter service warning lights, jeep doesn't know what this means.messages all over internet with same problem.
The contact owns a 2017 jeep cherokee. The contact stated while driving at various speeds, the shift indicator light illuminated in red with the service shifter message displayed on the instrument panel. After stopping and restarting the vehicle, the failure was self corrected. In addition, while depressing the accelerator pedal, the vehicle lunged forward and vibrated and failed to immediately accelerate. The cause of the failures were not determined. The local dealer and manufacturer were not notified of the failures. The failure mileage was 49,000.
"service shifter" error showed up on display while driving on expressway. Display was completely locked up and couldn't clear error. All of the shifter lights turned on. Had to turn engine off and back on to reset.
The contact owns a 2017 jeep cherokee. While driving approximately 25-30 mph, the vehicle experienced erratic shifting and a delayed response when the accelerator pedal was depressed. The vehicle was taken to tyson dodge (1 s.w furntage rd, shorewood, il 60404) who reprogrammed the transmission computer; however, the failure recurred. The manufacturer was notified of the failure. The failure mileage was 1,000.
Service shifter and all red lights on the shifter come on.happens both at stationary start and while moving (previous time).starting to happen more often and i'm afraid it will lead to me being stranded or unable to shift in or out of park.
When starting or driving the car, the service shifter among many other warningscome on and the car does not function normally after that. It is very sluggish and jerks while accelerating. This has happened while stationary and while in motion. Multiple trips to dealerships and two years later the problem is still happening. I know of many people that are having this issue and the manufactures are doing nothing about it. My family and i do not feel safe in this jeep.
Service shift warning message. Same as the complaints already filed by other people. Happens too often. Dealership never fixes the issue but wants to charge even though it will continue to happen .
Throttle body and gaskets were replaced after leaving me stranded in the street. Also, linkage was replaced due to service shifter warning. Please see the attached document for additional details.
No power when attempting to accelerate. This occurs sporadically when attempting toaccelerate from a stop, or while motion in low and middle gears.major issue was when it would not engage transmission after starting vehicle due to failure. The system lock engaged with auto-engaged the parking break and i was unable to disengage.
All lights on the shifter bezel light up & service shifter indicator light on screen appears. This happens periodically & so far has reset when vehicle shut off& restarted. Dealer says parts are on back order & i need to pay $200 deductible because original warranty expired even though the vehicle only has 23,000 miles. This has been a problem on these vehicles since 2014. Should be on recall & fixed. Many owners report condition often reappears. Vehicle could lock up transmission or brake not set properly. Definitely a safety issue.
Hello,in march i received a performed recall w84 for my 2017 jeep cherokee. A recall w84 the pcm and tcm modules. Since then i have had on the cluster a warning light which came on stating 'service shifter'. When this happened, all the lights on the shifter turned red. This happened when driving. This was a intermittent issue that was becoming more consistent. I went to mckevitt for reparation. It costed me $735!$360 for diagnosis, $120 for parts and $235 for labor!
Driving jeep when "service shifter" message came on dash.all lights on shifting panel between seats came on.car lost power.was able to coast off road, let sit for one minute and restarted.all was fine.was traveling on local street at 45 mph.
The contact owns a 2017 jeep cherokee. The contact stated that while driving at various speeds, the service shifter warning light illuminated on the instrument panel. The contact took the vehicle to an independent mechanic who diagnosed the vehicle with a faulty driveline in the transmission. Bob johnson chrysler dodge jeep ram (18476 us-11, watertown, ny 13601) was contacted and the contact was informed that he would be charged a diagnostic fee. The contact declined. The manufacturer was not yet notified of the failure. The vehicle was not repaired because the part was on back order. The failure mileage was approximately 32,000. The vin was unavailable.
After roughly 38,000 miles the vehicle will occasionally display a "service shifter " warning. The error persists until the vehicle is restarted. I plan on taking the vehicle to a dealership as soon as i am able after reading other owners with this warning have had severe issues with their vehicle changing gears without the drivers input.
Driving about 25 mph and the vehicle shut off.no noises, no warnings just shut off.my dash stated to "shift to park or neutral, press brake + select gear" also my drive light was flashing red by the shifter.i was lucky there was no traffic and i was able to safely pull to the side of the road.put the vehicle in park and attempted to start.heard noise as if everything was turning on except the engine.waited 5 minutes and the vehicle started up again.i drove the vehicle straight home and have not tried to drive it again.it is a sunday and the dealership is not open so i have to wait until monday to call and request service.a google search of my jeep showed lots of complaints with transmission as well as a video of a trailhawks dash doing exactly what mine did.
Every time i start my car after a few miles it says service shifter but everything is in spec. All the lights on the shifter light up. But there is no issue shifting
Service shifter
Transmission is slipping and slamming into gears. Feels like the vehicle is going to stall at stop lights when transmission is in drive.
Car will shut off while in motion driving in the middle ofhighway traffic. Brakes and gas won't work.power steering function is lost. Error message on dash reads service transmission restart in park with vehicle at zero speed.
After starting car in morning, the shifter was put into drive. While shifter was in drive the light beside shifter was blinking. Then a message popped up on the dash saying to put the vehicle in neutral or park. Vehicle was put in park, then back in drive and a check engine light came on, the check engine light code was u0001 for a can c bus. When pushing on the accelerator pedal the car was lagging and did not seem to respond the same as it usually would. Took vehicle to dealer and explained what had happened. The dealership said they could not find the root cause. They cleared the code and let me leave.
Having serious shifting issues and it is being ignored by the manufacturer as something that is suppose to be a characteristic for this vehicle which is impossible.
At random times while driving the "service shifter" will show on my dashboard. In order for me to get this to go away i have to pull over and turn my car off to reset the message. This does not guarantee the message doe not come back. This message will show up while driving on the highway or city streets.
Service shifter message pops up constantly and has the last two years. It's random and sometimes it's while i'm driving. Which just happened on my way to a doctors appointment. Luckily i was able to pull into a parking lot. If it comes on right when i start the engine i cannot put my car into any gear. I have to turn my car on and off repeatedly for it to clear. After which the first ten minutes of driving is rough and the car shifts badly. Sometimes acceleration is poor after. All lights on the shifter turn red. Very dangerous
Lost power while driving on a city street. Battery light came on. D on the gear shift was flashing. Was able to restart vehicle and travel for about 300 feet and then lost power again. Vehicle would not restart after many attempts. Finally restarted after showing no signs that it was going to. Was able to make it back home without incident which was less than a half mile away.
I had the shifter wiring harness replaced while the vehicle was under warranty approx 15 months ago.yesterday the service shifter warning came on again resulting in the vehicle becoming disabled leaving my wife and son stranded.my wife was driving on the highway at 65 mph when the lights came on.all lights on the shifter turned red and the vehicle would not accelerate causing her to pull off of the highway.my wife was unable to get the vehicle in park.after a while she was able to put the vehicle in park but she was unable to start it.
The contact owns a 2017 jeep cherokee. The contact stated that while driving at an undisclosed speed, the gear shifter warning light illuminated and the vehicle stalled. The contact pulled over and attempted to restart vehicle. Several warning lights on the instrument panel became illuminated. The contact was unable to restart the vehicle. The contact stated that the it seemed as if the vehicle was out of fuel even though the fuel tank was full. The vehicle was towed to griffin motors company 11031 perry hwy, meadville, pa 16335 (814) 336-2161, where a diagnostic test was still pending. The vehicle was not repaired. The manufacturer was not contacted nor notified of the failure. The failure mileage was 21,000. The vin was not available.
A service shifter message appeared on the dashboard. The gears (pdnr) light up all red. This occurred while driving on the highway. This also occurred on christmas day while traveling on the highway.
"service shifter immediately" notice came on, all lights on shifter lit up red. Unable to move vehicle. Put in park and restarted, all lights off. Has been shifting strange though.
Service shifter warning. Stationary, or in motion. Warning can't be fixed and blocks readout.
Service shifter message appeared on main cluster where speedometer typically displays. Just purchased vehicle used on saturday. Looked up message and there does not appear to be a verified fix for the problem, despite a large number of complaints.
Service shifter light came on and gear shift lightsare all red,p,r,n,d
Was getting a "service shifter" message on dash and brought to dealership whom replaced the shifter mechanism under warranty on july 11, 2018 at 37,891 miles.the dealership stated that it was our fault for leaving a cup in the cup holder which can short out the shifter mechanism (seems like a bad design if you cannot use a cup holder)now the problem has come up again on december 21, 2018 with 54,230 miles, making this component out of warranty.a cup was never left in the cup holder and was only used when someone was in the car.i really do not want to pay for a shifter every 6 months as long as i own the vehicle.this seems to be a common problem with this system and due to the nature of it being tied to the transmission of the car, it seems like a very high safety concern.the first time it started happening, it occurred from shifting from reverse to drive and the car had to be turned off and then on to operate.this issue became worse as time went on.this latest occurrence happened when putting the vehicle into drive before driving.turned off car and turned back on and it did not display the error message.i am sure this will occur more frequently as the days pass since i am writing this at the time of failure.
The contact owns a 2017 jeep cherokee. The contact stated that the service shifter warning light illuminated intermittently. The vehicle was taken to nyle maxwell supercenter (13401 n. Fm 620, austin, tx 78717) to be diagnosed however, the mechanic was unable to duplicate the failure. The vehicle was not repaired. The failure recurred four additional times. The manufacturer was not made aware of the failure. The failure mileage was approximately 4,000.
The contact owns a 2017 jeep cherokee. While driving 30 mph, the vehicle stalled and the transmission warning indicator illuminated. In addition, the gear shifter illuminated. The vehicle was taken to atlantic dodge chrysler jeep ram (2330-40 us 1 south, saint augustine, fl 32086, 904-293-4177) where it was diagnosed that the computer needed to be reset. The vehicle was repaired, but the failure recurred. The manufacturer was not contacted. The failure mileage was 22,150.
The contact owns a 2017 jeep cherokee. The contact stated that the temperature gauge that controlled the automatic four wheel drive system failed. The contact stated that it took seven minutes for the temperature gauge to read correctly to activate the four wheel drive system. The vehicle was taken to goldstien chrysler jeep dodge ram (968 new loudon rd, latham,ny 12110 518-785-4156), but the cause of the failure could not be diagnosed. The manufacturer was made aware of the failure. The vehicle was still at the dealer. The failure mileage was 1,500.
Was on the way out of town for the weekend driving at 65mph when all of a sudden service shifter lights up on my console and all lights (gears) on the actual shifter console light up as well. I immediately pulled to the side of the road and placed in park, still all lights remained on leaving me puzzled. I proceeded on cautiously aware off what was occurring, after reaching my destination turned the vehicle off.. Finding that restarting the vehicle everything was back to normal. Unfortunately it keeps repeating the same thing over and over for at least a dozen times now. Besides the ongoing problem it also is unsafe as it actually startles you when in traffic when it dings and everything lights up ! apparently its a know problem with jeep with multiple others having the same issue. Why is there no recall for a permanent fix to this un safe issue before someone is severely injured or a life is lost.....
"service shifter" notification on the dashboard while prndl lights are solid red near the transmission shifter. I have take the jeep to the dealer while it was less than a year old and they advised it needed and update and to my understanding that's what they did. Now 6-8 months later the same notification appears on the dash and the lights near the shifter are solid red. When the car is turned off and restarted they go away to only come back on again after a few days or even a couple minutes. Vehicle was in motion when this occurred at low and higher speeds.
I received an engine shutoff signal which disabled the car immediately without prior warning. It was due to the protection signal for low oil. The vehicle had a oil change 5,000 miles prior with synthetic oil. Over the course of 5,000 miles it "burned" the oil to the point of low level. Upon discovery, i noted many customer complaints (online) of this issue. There was no prior warning to the low oil level (no low pressure light or indicator.) i purchased this vehicle for my daughter and had she been driving on a busy highway, it would have disabled her car without any power to safely navigate this from the road, probably leading to a major accident. A newer vehicle with no mechanical issues does not "burn" oil excessively, this is a major engine issue. Some oil loss is understood and normal (in older cars), this newer vehicle used over 3 quarts of oil in the span of one oil change. Had i known about this issue, i would have been vigilant in monitoring this issue. Not knowing about this issue led to a very unsafe shutdown of the vehicle.
5 times since the vehicle was purchased on 8-9-17 the vehicle has come to a stop following a stop at a stop sign or light.it jerks, stops and pressing the accelerator does nothing.i have to shift into n, reeve up the engine, shift back into d, back into n, and return to d before i can move ahead.if this would happen in heavy traffic with a vehicle close behind there would be an accident.i believe this is a serious safety hazard.
While driving at interstate speeds of 70-75 mph, the motor revved up to 3500 rpm's and i discovered that the car had lost propulsion and would not pull. I was able to coast onto the shoulder and stopped. I took the gearshift out of drive and placed it into park. I put it back into drive, and it began to work again. This first occurred in july of 2018. It happened several more times where-in the car appeared to shift out of gear even though the shifter was in the d position. I took it to the dealer and was told that there was a recall and the computer needed updating. This service was performed on that day. Since then, the vehicle has continued to appear to jump into neutral while i am driving at highway speeds. The motor will revv, and the vehicle stops pulling. I took it back to the dealer today and was told that there was nothing wrong with it. *dt*dt
Service shifter light constantly comes on. 2017 cherokee has been hapenning since 20,000 - now have 30,000 . Have seen and heard horror stories. Dealer says no issues. Wants to charge for repairs.
Service shifter light first came on after i bought my 2017 jeep.the warranty took care of the first issue then it came on again several times after that.it went away after i would restart the car.i address this to the dealership and no recalls.it has done this several times but it would always go away.today my jeep as i was pulling into a street, the jeep started stalling and the dashlight said to "step on brake to shift into drive", then the service shifter light came on. It stalled out and i could not start it.after i sat there a while, i tried it again and it started. (35 degrees).
On the morning of 8/11/21, my 2017 jeep cherokee turned off on its own while i was still parked in my driveway. I took the key out and waited several seconds before turning the car on again. The car appeared to function correctly - no warning lights or messages. I went on to start my usual 30-minute commute to work. Approximately 15-minutes into that commute, a "service shifter" message appeared on the dashboard. The gear shift lights all turned red. I immediately pulled over and put the vehicle in park. The gear shift lights were all still red and i was only able to confirm that my vehicle was in park via the dashboard. This put my safety at risk as i did not know if my vehicle would remain in drive or if it would change to reverse as i attempted to safely pull over. Luckily, i was alone and my young child was not in the vehicle with me. After safely pulling over and parking, i took the key out and let the vehicle sit for nearly a minute. I turned the vehicle back on and everything appeared to be back to normal. I immediately called my local jeep dealership to seek service advice and was told that this is a common issue. I asked if my vehicle was safe to drive now that the message was not appearing on the dash. I was told it was not safe to drive but to call them the next time the warning message appeared and they would try to schedule me for service. No service appointments were available for the next two weeks so there was nothing they could do to help me. This response is grossly irresponsible and putting vehicle owners at risk. A quick google search will uncover that this is a known issue and jeep has done nothing to issue a recall.
Car revs up like it shifted into neutral while traveling 65 mph, loss of power, no acceleration.i was on highway and was able to make the shoulder safely.several error messages popped up on the screen, place into park and restart, etc.. Did not catch them all.put into park, shut off and restarted.regained power but the car stutters and shakes at about 25 mph, seems like it is missing out while idling.this has occurred several times the past month.at first turning the car off and restart would run fine for several days.until yesterday, now it is stuttering while driving on local streets.the service four wheel drive is on.the service engine light comes while driving but does not stay on once put into park.
The car stalls out in the middle of driving no matter what speed at and says ' shift to park' and then dies.this is extremely dangerous when going at higher speeds.it also will do the same thing if the car is low on oil because the engine burns oil..this is a design of the car but does not notify the driver of the oil being low.it's manual say the car should change oil every 5000 miles but the technicians for this brand say you should do it more often.again no warning just dies.i have reported this both two the dealer working on my car and jeep corporate.
Severe issues with jeep unexpectedly shaking while idle, and worse during acceleration as if it is going to shut off at any time. Also issues with shifting. No engine lights or etc on...temp, battery, oil all in normal range.currently unresolved.purchased new, first owner
At 54,00 miles service shifterlight comes on control panels and red light on all shiftinggears while i was drivingon highway. Turned car off then turn car back on --service shifter was gone off panel 12/17/20202 happen again 12/21 samething happen , turn car off and turn car back on
The so called, 9 speed transmission isn't a 9 speed. It never, under any circumstances, hits 9th gear. The jeep service tech told me that there's nothing wrong with the transmission, but he knows that it will never hit 9th. Also, i have experienced a very scary moment when i shifted from reverse to drive. I stepped on the accelerator and the car didn't move for a couple of seconds. I almost got hit in the door by an oncoming car! i have been going down hill at over 70mph, and it won't shift to 9th. When moving the shift lever from "d" to the electronic manual position, the indicator shows that 8th is the highest attainable gear. I can manually shift the highest attainable gear to 9th, but the transmission still won't up shift to 9th gear.
My daughter who is 18 was going to visit her dad. She came to a stop light at a complete stop when air bag light came on and check engine light. She was going to pull the car to the side to call me. When she press the gas the car went in reverse almost hitting the car behind her. She was so scared she looked down to make sure the car was still in drive and it was still in drive and going in reverse. She was able to turn the car off and reset the lights and drive the jeep. This is crazy with all these complaints and nobody do anything. Jeep should be responsible and fix this issue. My daughter could have been seriously hurt
Shifter shows service light ' i went to start car and all lights are on shifter ' it says service shifter and will not show you the odemeter
I just purchased my car january 4, 2021. I have had it cut off on me 4 times. Like shut completely off and it takes like 10 to 15 minutes to actually start back up. The shift gears message pops up, it cut the traction control automatically off so that light pops up. The check engine light and battery light pops up. I dont know whats happening but it almost caused an accdident twice on 695 highway because it shut off. Thank god the kids were not with me at the time. I am reading that his happens to alot of people with jeeps. Wish i would have known that before purchasing. I just want a safe and reliable suv for me and my children.
The car's cruise control was engaged while climbing a slight hill on the freeway. The car failed to stop accelerating at 60 mph (set speed limit). The cruise control button nor pressing the brakes would disengage the system. After approximately 10 seconds, the car accelerated to 75 mph and finally disengaged. This was during the night, with moderate rush hour traffic on highway 16 near port orchard, wa. The dealer (west hills chrysler, bremerton wa) cannot find an error code and refuses to repair the vehicle. I deem the vehicle unsafe to drive while using the cruise control system.
The contact owns a 2017 jeep cherokee. While driving various speeds, the service shifter warning indicator suddenly illuminated and the vehicle failed to accelerate. After shutting the vehicle off and restarting the engine, the vehicle operated normally. The vehicle was taken to kamaaina motors (400 e. Kawili st, hilo, hi) where it was diagnosed that the shifter wiring harness was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 21,451.
Service shifter light comes on at intermediate times while driving and all the prnd lights come on. Shut the vehicle off and turn back on and it's good for a while.
Car has a delay when shifting form park to drive and reverse to drive.also when stop and acceleratejust a little the car jumps and jerks when stopping. The other day i was driving on the freeway and the car stop responding from the accelerator.already took the car three times to the dealer and they said they cant find any issue.
Transmission lost power and loss of propulsion will not engage in park., had no warning, stranded 477 miles from home. Having someone from colorado coming to tow it back to colorado. There is a recall for this issue with jeep but mine was not encluded. Stopped for gas went to take off to get on interstate and quit. And here we sit. It had a recall in september 2017 for a shift control module plus transmission update which we had done, wasn't no issue till today. Seems it's a problem in jeeps. Thank you.
Service shifter alert shows in gauge area while driving.then all the lights on the gear shifter alluminate.problem is random and occurs one to two times a week. The vehicle is always in motion when the error happens.the issue has happened on city streets before i get to the highway. Always driving the vehicle in a forward motion.
Several months ago the service shifter warning light began coming on randomly when starting the car and stayed on until the car was turned off. Then the engine light, park assist unavailable and service emergency brake warning lights cameon randomly while driving.the dealership installed a new battery but service shifter warning light still comes on randomly when starting the car and stays on until the car is turned off.took it back to the dealership who then replaced the wheel speed sensor.service shifter light continues to come on randomly when turning on the car and stays on until the car is turned off.
I was going down the road and i heard a ding. I looked at were my mph is displayed and it was showing service shifter and all the lights where the shifter is was lite up.
Service shifter notification came on again. I had it replaced under warranty at 33704 miles. Came on again approximately 50,000. Called dealership, no longer under warranty. Looked online, this is an on going issue with cherokee's and fga will not do a recall. **this notification cames up on the hud and cannot be removed without service, thus making my display useless.**
I was on interstate going 60mph, a van was beside me turning into my lane. To avoid a crash i pushed down on gas pedal my car did nothing so i hit the brake then the car lunge forward and my rpm was 6. I almost hit the van in rear end.
Vehicle hesitates to accelerate after slowing or stopping.delay is several seconds and posses a serious risk of being struck from behind.this happens intermittently.
Transmission will not upshift and engine check light on.vehicle has 13,000 miles.second time this has happened.first time no resolution at 6500 miles.problems related to wiring harness this time according to dealer, apparent common problem but no recalls..
The contact owns a 2017 jeep cherokee. While driving 40 mph, the "service shifter" warning message illuminated and the vehicle stalled. The contact stated that every gear on the shift assembly illuminated. The contact pulled into a nearby parking lot, placed the vehicle in the park position, and restarted the vehicle. The vehicle was able to be driven to the contact's residence. Tim short chrysler of middlesboro (1935 us-25e scenic, middlesboro, kentucky 40965, (606) 248-3444) was made aware of the failure and performed a software update on the vehicle, but the failure recurred five days later. The manufacturer was made aware of the failure and stated that the vehicle was not safe to drive. The manufacturer also provided the contact with case number: 35250798. The failure mileage was approximately 19,000.
At 9000 miles the "service shifter" light came on and took to dealer as a mechanic told me do not put in park. At 40,000 miles it came on again and was told the tcm had a recall ,,and if it happened again bring back about 3 weeks later it came on again and is still in shop. Now i am worried after a mechanic told me it can lock up the transmission and cause the vehicle to crash,,, i dont feel safe driving the vehicle any lonker,, and am worried for my self and family.
Upon starting jeep received message "service shifter" and all the gear indicator lights are lit and message center is inoperative except for that message.shutting car off and restarting resets, only to come back after a few starts.jeep dealership charges $145 to tell you what needs to be replaced but is not sure if that will fix problem.multiple complaints regarding this issue with 2016-2018 jeep cherokee's but car is past 36 month warranty period even though it only has 14,500 miles on it, jeep will not repair at n/c.with the amount of complaints i have read for same issue, why isn't a recall in order ?apparently, if you don't get it fixed, somewhere down the road, the vehicle may become inoperable, or will not shift to park.the temporary fix appears to be , shut the car off, and restart.not a very good thing.
The contact owns a 2017 jeep cherokee. The contact stated while driving 25 mph, the service shifter warning light was illuminated. The contact drove to her residence. The vehicle was taken to the local dealer elk grove dodge chrysler jeep ram (8575 laguna grove dr, elk grove, ca 95757, (916) 525-8393) and made the dealer aware of the failure. The vehicle was taken to an independent mechanic, where it was diagnosed with needing the shifter bezel and the harness to be replaced. The vehicle was repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 20,000.
The contact owns a 2017 jeep cherokee. While driving 40 mph, the vehicle stalled without warning and the service shifter warning indicator illuminated. The contact powered off the engine while in traffic. The vehicle was restarted and was able to drive normally, but the failure recurred numerous times. The vehicle was taken to don jackson chrysler dodge jeep ram (located at 3950 jonesboro rd, union city, ga 30291, (770) 969-7229) where it was diagnosed that the gear shifter needed to be replaced and an oil change was needed. The vehicle was not repaired because the warranty did not cover the repair. The manufacturer was notified and provided a case number. The approximate failure mileage was 50,000.
Car with just over 20k miles and a "service shifter" message appeared. All the lights on the console are lighted up (pnrd and +-). Shift pattern was odd the day before.
The notice for service shifter come's on, all the lights on the gear selector light up. You can't tell which gear the car is in. This notice shows in the instrument cluster, where the speed odometer is. This has happened on and off for 6 to 8 months, the dealership found nothing. This happens while driving and just starting the vehicle.
I bought my car brand new in may of 2017 after 48,000 miles the "service shifter" light came on and i took it into my service dept and they had to replace the shifter.i was told for this make and model replacing the shifter was not a big deal.after 56,000 miles i came in with a transmission issue.i was 600 miles from an oil change and my car was acting like it needed the oil changed and i took it in to my service dept and they did an oil consumption test on it and ended up having to replace the whole engine.now i am at 62817 miles and the "service shifter" light is back on.both times the service shifter light came on my vehicle was at rest but continued as i was driving.when they replaced my engine the vehicle would sputter and jerk as i was driving and stalled out before i could get it to the dealership.
The service shift light has come on several times on my car. Just brought it in for an update at the jeep dealership, and still having the problem. Car runs fine once it is parked and turned off. However, problem continues to happen.
On july 3, 2021 i stopped at stop sign, then when i stepped on the gas car wasn't moving, when i looked at the gear shift i noticed all the lights are on, all p r n d and "-" and "+" next to the gear (picture attached).then i stopped the engine and restarted the car to move on.on july 16, 2021 i took the car for oil change and showed the picture to the mechanic at the jeep service center in morgan hill california (on church street in morgan hill, ca).the service guy said we know this problem it is a recall, he said it is wiring harness problem for the gear, he said they will fix it when they receive the part at no cost.then, on july 26, 2021i went back to see if they have received the part to fix the problemthis time the service guy said it is not covered, jeep will not pay for it.well, if it is electrical wiring harness problem why should i pay for it.such thing is a design/manufacturing problem, it is not wear and tear.why should i pay for the problem created by manufacturers fault. Such electrical problem could well cause for an accidentplease inform me what should i do? is it a recall? or is a new recall candidate?sincerely,[xxx] email:[xxx] cell: [xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Transmission shifts up to 7th gear and than down to6th gear some times engine shuts off than restart while driving highway traffic. Transmission shifts but engine red lines before you go in gear.
Service shifter error code; car had to be towed to dealer.
Was driving down the highway and service shifter came on and locked out the shifting. After shutting off the vehicle and restarting it was turned off. The second time this happened was on march 6th 2019, after shifting the vehicle from park i made it to roughly the end of the parking lot or less than 1/8 mile and again the service shifter light come on locking out the actual shifting mechanism.the second condition was my cruise was set at 66 miles an hour well trying to reduce and cancel speed cruise would not shut off until i hit the brakes hard to avoid the crash.
At 35000 miles i got a dash light saying service shifter. It happened again at 37000 miles. This time i shut off the engine and turned it back on and it did not clear the message.
"service shifter" error came on screen and all of the gear lights beside the shifter lit up. After turning vehicle off and driving again later, error disappeared.
The contact owns a 2017 jeep cherokee. The contact stated that the shifter failed and the vehicle stalled. In addition, all the warning indicators illuminated on the instrument panel. The vehicle was restarted and was able to drive normally. In addition, the vehicle failed to accelerate. The vehicle was taken to an unknown dealer where it was diagnosed that the shifter needed to be replaced. The vehicle was not repaired. The contact also mentioned that the failure occurred on another occasion and the shifter was reprogrammed. The failure recurred. The manufacturer was not made aware of the failures. The failure mileage was approximately 15,000.
Service shifter appeared on dash display and all indicators on shifter lit up.vehicle had just been started upon leaving work.vehicle was stationary.all indicators reset after turning vehicle off and back on after drive 5 miles.
I was driving and all of my lights came on prnd and then said service shifter. After restarting the car the warning goes off. There are many complaints about this and when you take it in to the dealer they charge $180 to diagnose and then say that it is not the engine so it is not covered under warranty. I have looked online and thousands of people are having the same issue. This needs to be resolved. I am scared to drive my car but don't have $180 every time this light comes on and i'm not knowing what gear i'm in because all of them are highlighted. This has occurred when i was driving on the highway, turning down the street and also while sitting at a stop light.
The service shifter warning came up while driving on a city street. The vehicle has roughly 45000. Nothing happened this time but i have seen this is a common occurrence and can lead to the vehicle shutting off in motion.
Service shifter warnings come on all the time while driving. Also hard knock when car is shifting gears.
The contact owns a 2017 jeep cherokee. The contact stated the service shifter message displayed on the instrument panel. Additionally, there was water entering the vehicle at the wheel hub liner at the bolt head. The carpet was wet from water intrusion into the cabin of the vehicle. The contact stated the rain water caused the vehicle to rust. The vehicle was taken to two independent mechanics where the contact was informed that the shifter needed to be replaced. The local dealer was not contacted. The vehicle was not diagnosed nor repaired. The manufacturer was contacted but, no further assistance was provided. The contact stated the failure was like service bulletin: 2301516 a. The failure mileage was 50,000.
Dash board service shifter light comes on and on the floor shifter lights are also lit. Has occurred on both city and highway driving in motion. I have to pull off the road, turn vehicle off and restart. Has occurred more often recently. It is a dangerous specific motion. I am submitting this incident into this nhtsa database for further investigation.
Oil filter housing/cooler leaks and pools oil on top of engine. Part number 68105583af.oil drains down either side of the engine. It is a plastic part that can easily fail due to dealer over lightning the oil filter when performing an oil change. Leak starts immediately this car has 22,300 miles on it and is a 2017.
The 'service shifter' warning light comes on and the steering locks up. This has happened once before and the shifter control module and wiring harness was replaced. It has been about 10 months since that service. Chrysler has a warning noted but it's not a recall.
Service shifter message. 7,800 miles.
At 15,000 miles my service shifter light would turn on. I have to pull over, put the vehicle in park and shut off the vehicle. This happens at least once a month. When i called the dealership they said there was nothing they could do about it if the light wasn't actively on.
Service shifter appears on dash board.car keeps stalling and tells me to to put in shift gear.i have to pull over and restart my car
Car milage at 31k.car served for 30k maintenance one week before on 5/3 and jeep informed of issue (along with others). Service shifter warning light comes on the dash after the shifter illuminates all red lights on the gear shift, this happens always while in motion driving down the road on city streets and highway driving. It has happened at least 4 times and resolves itself when the car is restarted. Last incident on 5-11-19 both on highway going about 70 and while driving on local road going around 30 mph. Additional concerns about transmission because at times jerking feeling when accelerating or slowing down while driving.
I was pulling out into traffic and the car transmission just stopped going.it almost cost me my life.the check engine, service transmission,service parking brake, and the traction control system all lit up on the car.this is the 2nd time this happened.i took it to the dealer and was told that all jeep cherokees manufactured in 2015, 2016 (may also include my 2017) have had this problem.it took them forever to figure it out.in the meantime, i'm incurring rental car fees and have zero idea of what it will cost to fix.jeep should recall and fix this problem at their expense not that of the owner. This happened approximately 1 year ago same thing except that the vehicle did not stop moving it just took forever to get out of first/second gear.
In aug 2018i got a service shifter warning and all the lights at the shifter lit up. The shifter bezel and harness replacement repair was covered under warranty. Then in may 2019 i got the same warning, and while driving on the interstate i suddenly lost acceleration. I was unable to accelerate over 30 mph, the vehicle was stuttering, and acting like it would shut off. I was able to drive to a nearby jeep dealership.the dealership kept the vehicle for several days.they first stated they would need to replace all the spark plugs and recommended a fuel induction cleaning service, both of which i would need to pay as they were not covered under the extended warranty. Several days later the dealership contacted me to advise the repairs they had attempted had not repaired vehicle. They then performed a coil packreplacement and this was covered under the warranty. They also replaced the shifter bezel and the harness replacement, also under warranty. They did not have a rental vehicle available, so i had to pay for this out-of-pocket. The rental and the repairs ended up costing approximately $650 out of pocket. $150 will be refundedafter 60 business days according to chrysler. Although the spark plugs and the fuel injection cleaning did not fix the problem and are not necessary maintenance at 50,000 miles, both the dealership and chrysler warranty service stated those were maintenance repairs and would not be covered under the extended warranty i had purchased. I most likely will not buy another jeep in the future as i feel the original recommended repairs were a rip off.especially since it was a vehicle malfunction, i bought an extended warranty, and the malfunction could've been very dangerous as it easily could have caused an accident!
I've had the service shifter light come and off since i bought it used 15 months ago. I told the dealership and they said they couldn't find anything wrong. Two days ago, i was driving 40 mph and the car stopped accelerating and a light came on that said car must be stopped to shift. In the middle of the road, i put it in park and back to drive but the engine just revved so i turned it off and back on before i could get it to go. The night before i drove on the expressway and most likely would have been hit. I called the dealership and they won't even look at it for a week. I'm scared to death driving it. They won't give me a loaner although i bought an extended warranty. I started researching and saw many having problems with the service shifter light and to come here to file a complaint. I want jeep to make this right. I couldn't trade this soon without losing money. I bought a new car to have a safe vehicle and now i'm afraid of having an accident unless this can be fixed.
My car stopped accelerating while driving and acted like i shifted it to neutral. I took it to the dealership today and was told i need a transmission software update. There has been a recall for this exact thing but my vehicle wasn't included in the recall. Also, my extended warranty wouldn't cover it so i had to pay for it out of pocket along with the diagnostic service. No codes showed up even though a light came on when it happened to me twice that said vehicle must be stopped to shift. This is extremely dangerous and it should be covered.
Service shifter light comes on having all the lights on shifter go redlocking your car. I have had this car 1 week only this is extremely dangerous as the dealer says it can throw your car into park while driving!!! this needs to be a recall. I have 16 year old that drives this car. How awful of he got into a wreck due to this. Dealer says can not fix if light is off which it is by the time you bring it in!! the shifter needs to be replaced under a recall
Gas pedal will stop working while driving not allowing me to accelerate the jeep. I have to pull over, power off the jeep, and wait about 5 minutes. After waiting, i have to hold the key in the start position until the jeep turns on which ranges anywhere from 30-190 seconds to do. There is a recall for this specific issue but my car is not covered. I believe that the recall should be expanded as it does not fully cover the vehicles affected. This has now happened 6 times over the last 2 months.
Around 10000 miles my jeep started having a bucking/jerking feeling when accelerating or slowing down while driving. I took it to the dealership at 18000 miles. The dealership was aware of this concern and did a tcm quick learn (12 june 18). On 19 june 18 same problem dealership is calling it harsh up shift and down shift more in lower gears while driving. Dealership verified concern with test drive and replaced the valve body. Then 25 jun 18 check engine light code: u0402 another tcm relearn. On july 14 same shifting issue while driving on interstate and july 15 check engine light came on. I took to another dealership july 16 because i am on vacation same code u0402, tcm relearn. Transmission and pcm codes. Service manager said safe to drive. While driving same day to another state on vacation same shifting issue. This vehicle is unsafe! consistent shifting problems, concerning the transmissioin while driving. I have two children every-time i get the jeep back the dealer says it is fixed it is not and the transmission issues are a safety concerns. Driving 70 mph on an interstate with a transmission that can have shifting concerns at anytime when slowing down or speeding up is a huge risk to everyone on the road. This vehicle should be recalled.
Upon starting the vehicle, the service shifter light turns on and wont shut off. I have to turn the car off and on again to get the message and shifter to reset. Sometimes, it will keep going into service shifter for multiple tries before the shifter will eventually work and drive. It has happened both when stationary when i first get in to drive and also while driving down the road. I have to pull over and turn the car off and on again to be able to drive again safely. This has been happening on and off again for at least 6 months. It will happen multiple times over the course of several days and then not happen again for a while.
Service 4 wheel drive light on, vehicle stopped completley while driving. Had vehicle towed to dealer.
The contact owns a 2017 jeep cherokee. While driving 50 mph, the service shifter warning indicator and several other warning indicators illuminated. The accelerator pedal was depressed to the floorboard; however, the forward momentum was minimal. The vehicle was taken to an auto zone as well as an independent mechanic to be diagnosed, but neither mechanic could retrieve a fault code. The contact stated that the failure occurred only when the gear shift lever was placed in the drive position. The contact stated that the failure was intermittent. The manufacturer and dealer were not contacted. The approximate failure mileage was 78,000.
At traffic stop light, vehicle transmission disengaged and acted as though in a neutral or park position even though shift position was in drive.warning lights indicated "service shifter".placed shifter into park and turned off engine.restarted and placed shifter into drive.appeared to drive normally to destination. Next engine start, warning indicator of service shifter returned with no apparent drive issues. Next engine start, warning indicator did not appear.
Three times while actively moving in traffic, the vehicle has shut off without warning.the vehicle has been able to be stopped safely and placed into park.the electrical works so hazard lights have been able to be engaged.however, the vehicle fails to restart on the first few attempts.ultimately it will restart.the service rep indicated this is a known issue with these vehicles and he has seen a lot of this on this model.he noted the engine has loose tolerances to achieve the mileage rating.as a result it looses oil rapidly.and jeep implemented engine sensors to stop the engine when the oil is low.the sensors do not take into account if the vehicle is moving or at what speeds.i called the dealer about this extremely dangerous situation immediately, to which we got an answer to drop it off, they will have to look at it when they get to it. This vendor and vehicle have had over a dozen significant recalls and need to be taken off the road.
While driving the service shifter lighter appears on dash and shifter position lights all light randomly and has been becoming more frequent. They turn off once i stop, turn the car off, and restart the car. I have read models previously have been recalled for this issue but not 2017 which appears to have the same issues. Also i've had to change my spark plugs at about every 50,000 miles. I replaced them once already and once again i am having the same issue the check engine light is on and at times the car is shaking from the misfiring. The check engine light remains on at a times. The check engine light flashes and the car is shaking the power and acceleration are significantly reduced when the spark plugs are actively misfiring. This only occurs with accelerating and pressing on gas pedal and happens constantly while driving. I've never had to replace spark plugs this often they usually last atleast 100,000 miles. There is a problem when they barely last for half that and require replacement atleast 2 times before they should go bad. These seem to be a common issue but when you ask the dealer they act clueless and something needs to be done. These are costly problems that should not be occurring or occurring this frequently. Please investigate.
Driving down curvy road, around 50 mph,indicator light on dash said "service shifter" while all the lights to the left of the shifter lit up.i pulled over and turned car off.after sitting a few minutes i started it up and it seemed fine.it happened one more time while finishing the drive home.there was no known cause for this to happen. I've had the car less than 2 years, 37,000 miles on it.
Vehicle had displayed "service shifter" notice on dash twice and it seems like there is no fix. Worried that gear shift might malfunction while in the road. Also, transmission jerks when taking foot off of accelerator. I have taken the car in to 3 dealership and they have said nothing is wrong, however the problem persists.
'service shifter' message while driving. All the lights on the shifter come on; prnd. Message goes away once the vehicle is restarted. I have heard nothing but complaints about this and nothing is being done.
We bought this car used, so no longer have a warranty first of all... But 3 times so far in this little amount of time, the dash will light up & then "service shifter" pops up. It will not go off until you turn your car off...which if your driving down the interstate,you will have no access to your speed or anything. I looked it up, & our car is not the only one to do this...& dealerships claim they have never heard of it.
The "service shifter" comes on at random times. The vehicle must be restarted to clear the code.
So i got my car in april 7, 2020. My car has been in and out of the shop for the past couple months. To my engine stalling out to my car not. Shift that right way. A new transmission was put in january 2021. My electric stuff in the car goes in and out all the time. So it m mess up the computers this car has now had 4 new computers put in the car and i'm still having problems with it. And it does this anywhere on highway city street.
In april 2018, my gearshift quit working. I was stationary. It would not shift gears. The lights on the gearshift console all lit up. My car was under warranty as it was only 14 months old at the time. The dealer i purchased from replaced the gearshift. On sept. 18, 2019, the gear shift lights all came on, the car dinged and the dashboard said check gearshift. I am now 49,000 miles and out of warranty. I read online there are many complaints of the gear shift/transmission on jeeps including mine, a cherokee.
Service shifter message has appeared more than once. After shutting engine off and restarting all is fine for 1200-1500 miles then it comes on again.
The lights on the gear shift all came on (p, r, n, d) and on my dashboard instrument panel it said "service shifter".i shut the car down and restarted, which corrected the issue temporarily. However it has now happened 3 times in the last week. It happened twice when the vehicle was stationary and once when it was moving on a city street.
For over a month now i've received"service shifter" message.car shakes badly and loses power as if its going to shut off.three different times it did shut off and struggled to re-crank!service shifter message goes away after turning the jeep off & back on. Very unsafe when driving on the highway (or anywhere)!!!purchased brand new and is up to date on oil changes, etc.jeep also burns more oil than it should.
I have a 2017 jeep cherokee. The service shifter lights keeps coming on. When it comes on all the lights on the shifter glow red. Sometimes it comes on even if i'm sitting there in park. The dealership couldn't find what was wrong with it. I literally had to bring it in while it was on but they still couldn't figure it out. I had the shifter and bezel wiring replaced. Hopefully this solves the issue.
The contact owns a 2017 jeep cherokee. While driving at an unknown speed on the interstate, the parking brake independently applied itself. As a result, the vehicle was almost involved in a rear end collision. The service shifter warning indicator illuminated. The vehicle was taken to mclarthy daniel ford lincoln (2609 s walton blvd, bentonville, ar) where it was diagnosed that the shifter failed and needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was notified of the failure. The failure mileage was approximately 312.
When i start my car the display on the dashboard shows 'service shifter' and all the gear name lights on the shifter light up red. The notification on the display will not go away and the lights will not turn off until the engine is turned off. This happens if the vehicle is stationary when the engine is turned on and sometimes will happen randomly whole the vehicle is in motion. Often this will happen as i am in the process of braking to park and turn the vehicle off. This happens at various speeds, but most often at lower level speeds in residential areas.
I had just got off the interstate and was going down the exit ramp at approximately 40mph when srvc 4wd indicator light came up on the dash. I drove home which was approximately 15 miles away. I parked at the house, turned the jeep off. Waited a couple minutes and turned it back on to see if the light went out. It did not. It was about 8pm and the dealerships were closed so i planned on making the phone call the next morning to have it checked as i had just received a rrecall about my ptu/splines/diff anyways that also needed to be checked. About 15 minutes later i went outside to move my lawnmower and noticed a huge puddle of dark grey greaseon the concrete behind my jeep.
Car speeds up and jolts since i purchased it. It also looses strength and does not go higher than 5mph on the road. I have taken it to the mechanic multiple times and they can't find anything wrong. They did fix the transmission some time ago and even after that it continues to jolt when in park. When driving it also jolts from low speed to high speed
'service shifter' message comes on and all lights light up on the shifter while driving.
In january 2019, my jeep began jerking during acceleration.the dealership service department notified me that the engine needed to be replaced.during removal of the engine, the alternator was damaged and had to be replaced as well.two months later i received my vehicle back and 10 miles later the same jerk occurred.after immediately returning to the dealership and a ride along with the service technician, the technician informed me that the problem seemed to be the transmission.this repair took another two weeks.at which time the fcc representative informed me that there was nothing more they could do.the service technician even mentioned that the vehicle should be recalled and has had nothing but problems.now, three months later, the shifter light has come on upon cranking the vehicle.which is also transmission related.what will it take to recognize that this vehicle is not safe for consumers?
Getting a service shifter message. All lights on the shifter are illuminated and will not go away. Turn car off, restart, shortly after message reappears service shifter. This is done in a stationary position.
The contact owns a 2017 jeep cherokee. While driving approximately 40 mph, the service shifter error indicator illuminated. The contact had to turn off and restart the vehicle for the indicator to disappear; however, the failure recurred multiple times. The vehicle was not repaired. The dealer and manufacturer were not notified of the failure. The approximate failure mileage was 23,300. The vin was not provided.
The contact owns a 2017 jeep cherokee. The contact stated that while operating the vehicle, the service shifter message remained illuminated. After turning off and restarting the vehicle, the message disappeared. The vehicle was taken to the local dealer parkway chrysler dodge jeep ram located at 311 commercial pkwy, dover, oh 44622, and the transmission shifter cable was replaced. The failure was remedied. The manufacturer was notified of the failure. The failure mileage was 24,000.
The shifter went out with less than 150 miles on the vehicle. The shifter was replaced, but the new shifter doesn't stay in gear and often shifts very hard. When the shifter went out originally we were pulling out ofa parking lot and the car died in oncoming traffic, i was able to pull over turn off the car and start it to get it home. The car would not drive after we got it home and tried to take it to the dealership. They put in a new sensor but still having issues. We took it in and they did a program upgrade or something like that and gave it back. It hasn't fixed the problem.
The service shifter warning light displays. This causes the use of the sport mode transmission to fail. It also prevents the driver from viewing all display features, low gas, oil/transmission temperature, etc., and prevents shifting the jeep to snow mode. When it comes on, all of the red lights next to my shifter come on (p, r, d, etc). The light comes on almost every time while i am driving.this can happen at all speed, city, highway, driving straight and turning. Placing the vehicle in reverse, in snow mode, and use of the manual sport mode. It happens at random times. There have been thousands of complaints from jeep owners on various forums and the automaker refuses to issue a recall. There are other more extreme and dangerous causes that have been reported by other jeep owners, such as the emergency brake enabling while driving and transmission locked in a specific gear.
I bought this car brand new oct 2017. At about 20k miles, on the expressway going maybe 50 mph,the service shifter light came on for the 1st time. All lights on the shifter turned red (park, reverse, neutral & drive). A few times my ac would not run when this light is on. This is very scary when you are on the expressway. I googled the reviews and found that for the past 3/4 years majority of the jeep cherokees have this same issue. The light will go off when you cut the engine off and crank it back up. I called the dealership and took it in for an inspection. At that time the 'service shifter'light didn't come on so they said it was nothing they could do. This light has been coming on at least twice a week now. No explanation. Every time i bring it in...the light is not on! there is something wrong here!!
Service shifter light came on and gear shift lights are all red,p,r,n,d during motor operations turning/pulling into my neighborhood. Approx. Speed was less than 20 mph. Upon shifting to park and turning the vehicle off and then back on the error message disappears and shifter lights are no longer red. Has happened three (3) weeks in a row on wed, wed, and tues at approx. 5:45 pm. Service appoint scheduled tomorrow 02/19/20 with the manufacturer. Approx. Mileage on vehicle when error first occurred was 43k. Was told the power train warranty may not cover the issue. Researched online and found numerous individuals expressing the same exact issue, particularly after 36k miles.
While driving the carin the highway and with 3 kids in the car i had the brake ,abs, and check engine light up. I wasn't able to driveit afterwards.i had to turn off vehicle and waita bit then turn it on again. This has happened to me several times.i have called the dealership and they have no recalls.my vehicle has 50,000 miles and has been doing thissince it had 25,000.thd dealership has advised me my warranty is expired and unable to fix it unless i pay out of pocket.
Service shifter light comes on & all lights in gear select come on. This the third time this has happened. I can only find invoices for two times. Each time this has happened the vehicle was in motion.
While driving the service shifter light comes on and every light on the gear indicator lights up.dealer says they do not know.after vehicle has been turned off it went away. Dealer told me we are fine to drive if it doesnt come back
Was driving on the highway at 55 miles an hour and the car just shut off. Lost all power. Had to coast to the side of the road in heavy traffic. When i went to restart the car it said put car in park position. It was already in park. Car restart after several attempts. ...
While driving a warning light comes on that says "service shifter", the car does not seem to have problems, however the dealership is telling me after inspection it will be $600 as the harness is bad. If i do not replace the car can become confused on what gear it is in and randomly shift, major concern if you are traveling 70 mph on the interstate...
My 2017 jeep currently has just over 30,000 miles on it and i have just started receiving a message on my dash that says "service shifter". When it comes on, all of the red lights next to my shifter come on (p, r, d, etc). The light comes on almost every time while i am driving.i contacted a few garages and none of them have heard about this or know what the issue is.
Stopped at a stop sign while driving. All the gear selection lights came on along with "service shifter" message on dash display. I had to shut off engine and restart to get them to turn off. Operated normally after that. Dealer says code reader fault says that shifter wiring harness and bezel have to be replaced. Some type of short in wiring. They say it is not covered by warranty. I see other years of this vehicle have been recalled due to this issue. Not sure why not the 2017.
Backing up my jeep and the service shifter message appeared in the dash and red lights came on the by the shifter.i put it back in park and restarted my jeep.lights and error message went away.
The service shifter light comes on whenever i put the car into drive. This seems to be a common problem for jeep cherokee owners.
"shifter service" light that appeared on my dash and the prnd lights all turning red while in motion. Pulled over and turn car off and restart lights went out. I googled on internet is this is a common problem with this model. Car has only 50k miles on it.
The contact owns a 2017 jeep cherokee latitude. The contact stated that while driving at various speeds the service shifter warning light illuminated. The contact pulled into a parking lot turned the vehicle off. Roadside assistance was contacted and the vehicle was towed to the dealer (midstate auto group inc 810 washington st, auburn, ma 01501, (508) 832-8886) to be diagnosed. A diagnostic test was performed however, the mechanic was unable to duplicate the failure. The dealer test drove the vehicle for about 5-10 miles but was still unable to duplicate the issue. The vehicle was not repaired. The failure was intermittent. The manufacturer was made aware of the failure. The contact was informed to have a second diagnostic test performed which was still pending. The failure mileage was approximately 33,406.
The contact owns a 2017 jeep cherokee. The contact stated that the service shifter warning light on the instrument panel remained illuminated. Additionally, several other warning lights on the gear shifter were constantly illuminated in red. While shifting gears, the warning lights remained illuminated. The vehicle was not taken to a dealer to be diagnosed. The manufacturer was not contacted. The vehicle was not repaired. The failure mileage was 41,000.
While driving my 2017 cherokee latitude on the interstate, a "service shfter" warning appeared and all the red lights on the shifter (p, r, n &d) all illuminated. I was about a mile away from a customer, so i pulled in and put the jeep in park. However, when i took my foot off the brake, the jeep went forward hitting my customers fence
While in motion on city streets and highways,"service shifter" message appears on dash as well as all shifter lights illuminate.car seems to "misfire" and jerk forward.dealer has 'repaired' 4 times and issue returns.this issue has occurred multiple times in the 1 year i have own this car (purchased new).the first incident was april of 2018 and most recently 3/20/19
When i turn on my car, i receive the message "service shifter" and all lights turn red on the gears. The car currently has 29,860 miles and am told it is not covered under warranty.
The contact owns a 2017 jeep cherokee. The contact stated that the service shifter warning light and several other unknown lights on the gear shifter were illuminated while driving. The failure recurred sporadically. The dealer was not called. The manufacturer was not made aware of the failure. The failure was neither diagnosed nor repaired. The failure mileage was approximately 42,000.
The contact owns a 2017 jeep cherokee. While driving various speeds, the park, reverse, neutral, and drive indicators illuminated on the shifter. In addition, the service shifter warning indicator illuminated. The dealer and manufacturer were not contacted. The failure mileage was 16,335. The vin was invalid.
Shifter lights come on when driving a lot. Have to pull over and turn off then restart. This is dangers as it is happening on a highway
As car is being driven out a highway a warning comes on saying service shifter. Pulled over restarted car and warning sometimes comes back on or goes away and returns later. One time getting out of a parking spot theshifter wasin reverse and the car proceeded to move forward instead of backwards.
While moving on a city street, the message "service shifter" appeared on instrument panel and all gear lights on shift console illuminated red.condition remained until vehicle was stopped and turned off, then back on.
Bought this 2017 jeep new with 23 miles on it. Within a year the service shifter light started coming on. All the lights on the shifter aluminate. There is a constant warning on the dash that can't be cleared until it is shut off and restarted. Restart would clear the light. I have taken the vehicle to the dealer multiple times and they could not duplicate the problem m it has since gotten worse and happens every time the vehicle is put in reverse.of course it is out of warranty now but this is a common issue and has multiple complaints on multiple threads.this can eventually lead to random power loss issues while the vehicle is in operation. This is a severe safety issue and needs a recall.
. The transmissionjerks so hard at times in low gears that it feels like you are hit from the rear. Shifting of trans is not smooth at low gears especially on a incline.this has happend multiple times.
Service shifter warning appeared while driving. All gear indicator lights near shifter illuminated red. This occurred during traffic on highway around 30 mph.
The contact owned a 2017 jeep cherokee. While the contact's spouse was driving 65 mph, the service shifter warning indicator illuminated. The contact stated that the vehicle accelerated independently and then shifted into park independently. The vehicle became uncontrollable, spun around several times, and crashed into a tractor trailer. The contact stated that the air bags failed to deploy. The contact's spouse sustained a bruised knee and a concussion, but did not seek medical attention. A police report was filed. The vehicle was towed to an auto body shop. The dealer was not contacted. The manufacturer was contacted and notified of the failure. The approximate failure mileage was 18,000. The vehicle was destroyed.updated 09/19/17 updated 10/23/17 updated11/16/17
Started my 2017 jeep cherokee, like any other day, drove 30 seconds down the road and i thought my battery was going dead. Car shut down radio and lights were still working fine. Wasn't battery, it was my shifter, i had to turn my car off in an attempt to rest whatever the problem was. My jeep started back, i then turn around and go backhome. '30 seconds later in my driveway it happened again'. This is a very unsafe condition, luckily no one was behind me when my car lost power. I had my shifter replaced last year yet it's still causing me problems.
My jeep completely shut down while i was driving. I was approximately 1/2 mile from home, made a left turn and everything shut down.i was driving approximately 32mph. It did restart after about 15 minutes and i quickly drove back home and have not driven it since.
"service shifter"message appeared while driving a short distance from home. Warning was accompanied with red lights on the prndl shifter consol.car continued to drive normally, so i continued home, and shut off car.after a short time, restarted car, and fault had cleared. With a little research, i have found many complaints from other jeep cherokee owners with this same issue, and it is an expensive fix. The car is just past the 360000 mile warranty limit by 70 miles!i am actually surprised i made it that many miles, before this occurred.i will be taking the car in on monday, but for some reason, i am not hopeful, based on other owner experiences.
The contact owns a 2017 jeep cherokee. While driving at various speeds, the service shifter indicator illuminated and then turned off. The vehicle was taken to autonation chrysler dodge jeep ram spring (21027 i-45, spring, tx 77388, 281-715-6927) where it was diagnosed that the shifter sensor failed. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 44,000.
Getting a service shifter light coming on while driving on both highway and city streets while moving.all the shift positions light up on the gear shift and the main display shows "service shifter". After research, i find many many complaints of this same problem on multiple jeep cherokee message boards online.many stating that it comes back after "repair".https://ca.cargurus.com/cars/discussion-t68742_ds990296 first occurrence was in november of 2019.no rhyme or reason to when it happens.
Intermittently does go into reverse
I have owned this car from new. Within the first year 'service shifter' was displayed on the main driver display, and all lights on the shifter bezel lit up. After months waiting for parts, the dealership eventually replaced the shifter which cured it. It happened again around 2 years later, and again the bezel was replaced. It's now happened a third time, in sept of 2020. I took it to the dealership and they ordered the parts again. I am still waiting for the parts, 5 months later.it seems thousands of jeep owners have been affected by this same problem, you can search on google for 'service shifter' and see many stories and complaints about this issue, which largely, but not exclusively seems to affect jeep cherokees. Many owners have experienced the same issue happening again and again. Some people have been told it's a problem with fuses becoming loose, others have been told it's a wiring issue. While jeep and the dealership have told me verbally the car is still safe to drive, it does disable certain things, and i dispute the car is safe to drive.for example, manual gear shifting is disabled when 'service shifter' is displayed. That means you cannot select the gear you want manually, that is beneficial in situations like going down a hill or while off-roading.secondly, 'service shifter' is displayed permanently on the driver's display. It cannot be cleared from the display.that means that certain features cannot be accessed at all.this includes:tire pressurecoolant temperaturetransmission temperatureoil temperatureoil life (and ability to reset it after an oil change)battery voltagefuel economy infotrip infoscreen setup (customization options)
The contact owns a 2017 jeep cherokee. The contact stated that the gear shifter service indicator illuminated. The contact took the vehicle to gladstone dodge chrysler jeep and ram (5610 north oak trafficway, gladstone, mo 64118, (816) 455-3500) where it was diagnosed that the shifter service bezel was replaced. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the same dealer where it was diagnosed that the shifter service bezel needed to be replaced and the part was on backorder. The manufacturer was contacted and provided case number: 64639458. The vehicle was not repaired. The failure mileage was 10,000.
When car was 1 yr old service shifter warning light came on including all gear shift lights lit at same time. Shifter assembly was replaced under warrant. Less than a year later, same issue, assembly replaced again with what i was told was a new part that came out to deal with problem. 2 months later, same problem again. Was explained to me that this is has to do with wiring harness and shifter assembly. All times, this has happened while car was moving.
Was driving on the hwy about 65 mph in motion and the service shifter notice came on and all the gears to the right were lit up bright red!i just bought this car last night at 6:30! i bought this car because i was rear ended on the hwy and my other car was totalled, i am a single mom of three and just had the accident and in pain and go buy the jeep and now this service shifter light comes on the day after i buy it!!!! just my luck. This is unsafe and has caused the vehicles to lock up and 2 others with the same vehicle reported the car getting totalled due to it locking up while driving. If this happens while my kids are in the car i will ending up contacting a lawyer for a recal not being put out due to the high heavy volume of this exact problem and nothing being done about the mass production of the issue. *dt *dt
The contact owns a 2017 jeep cherokee. The contact stated while driving 45 mph, the steering wheel seized. The brake pedal was depressed and seized. The contact stated that the service shifter warning light was illuminated. The contact pulled over and restarted the vehicle and drove to his residence. The vehicle was taken to mckinney dodge chrysler jeep ram & used cars located at 4574 calhoun memorial hwy, easley, sc 29640, (864) 859-1981, where the contact was informed that an oil change was necessary. The vehicle received an oil change but, continued to experience the failure. The vehicle was taken to piedmont chrysler dodge jeep ram located at 4015 clemson blvd, anderson, sc 29621, (864) 305-4234, and was informed that an oil consumption test was necessary. The contact stated that there was oil leaking from the valve cover. The vehicle was taken to independent mechanic and was informed the valve cover needed to be replaced. The vehicle was repaired. The contact stated shortly afterwards the number 3 cylinder needed to be replaced. The contact stated that the vehicle repaired however, the valve cover started leaking again. The vehicle was not repaired. The manufacturer had been informed of failure. The failure mileage was approximately 30,000.
I was driving home on a major street when the message service shifter popped up on my dashboard. The lights turned red on all gears. I could not see my speed or any other information. My mileage had just read 19141 i believe prior to the screen going to service shifter message. I pulled into a parking lot. I placed the gear into park. I then googled the message, make, and model to find out more information. I foundforum on cargurus.com stating to turn off the vehicle and restart. I waited 10 minutes before turning on the vehicle. When i turned on the vehicle.the message disappeared and the red gear lights turned off.
I have had a the vehicle less than 60 days, and the service shifter light came on when i started the vehicle, i drove home turned it off and then when i restated the vehicle it is no longer on.dealer is unaware of any issues and has never head of this, so now i have to pay for a diagnostic and all the parts and i do have extended warranty but this is not covered by powertrain.there are over 600 complaints for this issue, and nothing has been done.
I bought the vehicle brand new form the dealer (farrish chrysler jeep dodge ram at 9610 fairfax blvd. Va 22031 and it always have issues and stops running, and i have to drop it off to their shop and it takes few days to diagnose the problem which cause me some problems to struggle with my work schedule and my son school and other family schedules. So i need to solve this problem and make sure the vehicle is safe to drive as i am a single mom and i need to not struggle much with a new vehicle.
Shifter problem wiring
Service shifter light keeps turning on while driving. Then after restarting the car the lightnmessage goes away dealer ship has been no help with this problem
2017 jeep cherokee. The service shifter comes code comes on driver dash panel display. Brought to dealer within 1st two weeks of purchase of of a certified pre-owned vehicle with under 20,000 miles.dealership initially wasn't able to replicate the issue and therefore the issue was not addressed.within a few days, issue happened again.brought back to dealership and they found the error code.however, after a few more weeks, the issue occured again and then they were able to finally say it was under warranty and would be fixed and that it was a shifter issue.now, months later, while driving, the car just stopped with a shifter error on the dash.i was able to pull over and stop the vehicle and re-start the vehicle after a few attempts and the code is no longer there.we immediately called the dealer and garaged the car for almost one week until the appointment. "the car was taken to the dealership and i am now told it is still a shifter issue and that it is not under warranty. I am not sure how this is not covered under a powertrain warranty. The car lost power while were driving. Luckily, we were only in our neighborhood.i am concerned that the shifter is faulty and even if paying out of pocket will not rectify the issue.there are lots of similar reports file here on the nhtsa site for the 2017 jeep cherokee.i would like this documented here in the event there is a safety recall or future incident with this vehicle.the dealership was central in norwood, ma
When shifting out of park, a service shifter warning comes on, all of the shifter indicators light red. Returning the car to park, and restarting normally clears the warning, but it will return.
My 2017 jeep cherokee has been randomly throwing a service shifter warning on my digital dash (the middle of the cluster) since 2018 i took it to waxahachie autoplex the dealer i purchased the car from and they told me there are no recalls. I was informed they could replace the shifter at my cost and that if i bring it back i will need to pay to have it looked at. This light still comes on when the car is in drive but it is random some times at a stop light, driving down the road, or immediately after the car has been put in drive. I figured if i wait a few months there would be a recall or a fix for this issue but over two years later there is still no fix for this problem. I have looked on google and found multiple chat groups of people that are having the same problem. I do not understand how something this major can just be swept under the rug like this! please help jeep get it together and fix this problem! note this has not affected the drive-ability of the car yet its just nerve racking.
Keep getting message to service shifter and displays on dash continuouslyall light on shifter light. Seems to shift very hard when this happens.i see many complaints about this on the internet with many different years of vehicles. Started last year 2019. Still doing as of today 3/15/2021
Service shifter light and not covered under power train warranty.
My 2017 jeep cherokee displays "service shifter". I've seen multiple online reviews/complaints for the same issue, yet this $900 to repair issue has not become a recall. What recourse do we all have and why won't jeep fix this ongoing problem? the message has been going on/off intermittently since i bought the vehicle in 2019, however, at that time, the service department said it probably wasn't critical to have it repaired at that time. Now, they're saying the shifter needs to be replaced.
Takata recall: service shifter alert received
While driving on more than several occasions a message "service shifter" is displayed on the instrument cluster display and all lights are illuminated on the transmission panel.when this occurs it can't be taken off unless the vehicle is stopped, shut off, and then restarted.this has occurred on city streets and highways.i have taken my vehicle in for service to fix the issue twice in two years.it is scheduled to go back in this coming week for additional work.the first "repair" consisted of reprogramming the computer.the second replaced the wiring harness.the third will be a bezel and another transmission accessory.
This has happened several times now at 19,000 miles it keeps saying service shifter this needs to be recalled due to this happening to all jeep cherokees at the mileage. And over.
Motor uses two quarts of oil between oil changes.rear ended popping and grinds when taking off.
Service shifter message appeared on dash and all the prnd lights turned red when i started the vehicle first thing in the morning after sitting all night in the garage.turned vehicle off and on with no change.drove it 40 miles to work and when i left at the end of the day, the message was gone and all the lights were back to normal.
The contact owns a 2017 jeep cherokee. The contact stated that while driving at various speeds, the vehicle hesitated while accelerating. Additionally, the service shifter message was displayed on the instrument panel. The vehicle was not diagnosed nor repaired. The manufacturer and local dealer were not notified of the failure. The failure mileage was 30,000.
Driving 45mpr service shifter light comes on, all gears p.r.n,d l lights comes on car jerks when positioning in and out of park
I was making a sharp left turn into a parking lot, sort of fast- between 10-15 mph. After i made the sharp left turn and started to turn right to go straight and park, the service shifter warning came on. I was able to put my car in park just fine. I instantly turned my car off waited a few seconds and started my car again and the warning was gone. Hasn't come back on since. This happened last night.
While in motion, lights on the shifter come on a say service shifter.previously, when this happened, the engine shut off.
The contact owns a 2017 jeep cherokee. While driving at an unknown speed, the "service gear" indicator illuminated. The contact pulled the vehicle over and called jim shorkey auto group at 724-616-0083 (located at 13339 lincoln hwy, north huntingdon, pa 15642). The dealer replaced the shifter. The manufacturer was not made aware of the failure. The failure was repaired. The failure mileage was 12,500.
While driving and turning right the vehicle shifted out of gear to neutral and the emergency brake light activated. Also, the service air bag, service shifter and the engine light came on. Furthermore, all the shifter lights came on. While sitting in the middle of traffic i turned the car off and on to reset it, then i was able to move the vehicle and the service shifter light came on again. I was able to drive the car back to my house 5 miles away. This is not the first time the service shifter light came on. I have a scheduled diagnosis with my dealership's service center in seven days. I made the appointment when the first time the service shifter light came on. They did not advise me not to drive the vehicle. But, after the last incident the vehicle is not safe to drive.
I turned on my vehicle and on the screen appeared "service shifter." all lights on the shifter were lit (instead of just the gear that the car is in being lit). The vehicle seemed to operate without any issues but i only drove it a short distance. When i parked, i turned off the vehicle and turned it back on. The problem did not happen this time.
Gear shift service and shifting issues lights
While driving the service shifter lighter appears on dash and shifter position lights all light randomly and has been becoming more frequent. They turn off once i stop, turn the car off, and restart the car. I have read models previously have been recalled for this issue but not 2017 which appears to have the same issues. Also i've had to change my spark plugs at about every 50,000 miles. I replaced them once already and once again i am having the same issue the check engine light is on and at times the car is shaking from the misfiring. The check engine light remains on at a times. The check engine light flashes and the car is shaking the power and acceleration are significantly reduced when the spark plugs are actively misfiring. This only occurs with accelerating and pressing on gas pedal and happens constantly while driving. I've never had to replace spark plugs this often they usually last atleast 100,000 miles. There is a problem when they barely last for half that and require replacement atleast 2 times before they should go bad. These seem to be a common issue but when you ask the dealer they act clueless and something needs to be done. These are costly problems that should not be occurring or occurring this frequently. Please investigate.
Service shifter light comes on and all selections light up. This happened s while driving and then can't be reset until car is shut off. The code blocks the instrument panel.
Car has 22,000 miles on it. Was driving and the car made a beep noise and a message popped up on the screen saying "service shifter" and if you look down at the shift, all of the gears are lit up red indicating that all of the shifts are on. However i have noticed it typically only comes on whenever i have my air conditioning on. I have had it do this around 17 times starting when the car hit 20,000 miles. It does not affect driving abilities.
*service shifter* *in motion* *stalled* the following is the same issue i had with my 2014 jeep cherokee. I had traded that vehicle in for a newer 2017 model because of this... I have a 2017 jeep cherokee. Occasionally when driving at any speed the vehicle will stall and say "service shifter, place car in p or n" - i can no longer accelerate and have to come to a complete stop. Turn off the vehicle. Restart it after several minutes. When i try to restart, the engine has a tough time kicking back on.this is a very dangerous recurrence and must be dealt with immediately. This is the second report i have made. The first report was with my 2014 jeep cherokee.
While sitting stopped at a traffic light in drive the vehicle shifted to neutral and wouldn't shift back to drive.had to turn the vehicle off to get it to go back to drive.
Service shifter. Dealership quoted me 1200.00 to repair. Was told it was a shifting module in which would need to be programmed after repair. There has been numerous people with this same issue on these cars. This vehicle is less than 2 years old, and i was told this could be a major safety problem. This should be a recall without a doubt.
"service shifter" message appeared on driver display while red lights next to shifter prnd all light up. Occurs intermittently while driving. Clears itself when car is restarted, but may occur soon again. Has occurred 10-20 times over past 3 months.
Getting a service shifter message and the lights next to my gear shift all turn red. I checked online and it seems to be a jeep cherokee only issue and a lot of people who brought it in to the dealer for repair either got their car back without the issue being resolved or the dealer didn't know how to resolve it or the car came back in worse condition than before. This is clearly a jeep cherokee manufacturing fault that needs to be resolved with a recall.
Car started having shifting issues when at a high rate of speed, had to take foot of the gas for it to shift. Went for my oil change and talked about this they informed me that chrysler did not want to 'recall' all the vehicles so they were just fixing it with a new computer chip. They said if it continues to let them know. Well, it's still doing it but now i am having issues with the car dinging when turning as if my gas light comes on but nothing appears on the dash board. Yesterday i went around a turn it dinged but then also a message appear saying something about the shifter being put in d. The car had pretty much died. Tried restarting it would just rev. The battery and transmission light appeared. We waited a few minutes and tried again it finally turned over. I do all highway driving to and from work this is the last thing i need is to get into an accident because the vehicle failed. Law suit*purchased this car new in april 2017, has 31,000 highway miles on it.
Service shifter warning lights come on when starting and driving
Check engine light comes on and the vehicle stalls while driving. Dealership claims low oil between oil changes, we have the oil changed regularly at the dealership and do not exceed the recommended mileage between changes. This has occurred on main roads during times of high traffic and has put my family in danger on several occasions. This started happening with less than 20,000 miles on the vehicle and has happened a total of five times now. The vehicle now has 36,000 miles on it and i'm tired of dealing with this issue.
Driving down the rd service shifter light comes on , then pull over put car in parkthen the car just turns off in the middle of the rd. You have to crank and crank to get it started back while in the middle of the rd. I almost got run over on the highway where the speed limit is 65. I'm scared to drive my car for the fear of causing a accident and getting killed. I have a 8 year old daughter that o transport daily. This is a safety issue and lots of others are having this problem when i googled what my car is doing.
Vehicle started making noise 2 weeks after bought it! it makes a whiny grinding noise.i would back out and when i straighten wheel to go forward, there it is! at first, this only happened once or twice a day then it was doing it constantly.it even occasionally whines while driving down highway.my other issue is chirping in motor. At my first scheduled maintenance, i informed dealership of problems with various noises.i was told that chirping "was a pulley and even though it was an annoying issue and no safety issue and since it was friday afternoon and i lived so far away i could take it to a dealership closer to my home".i took it to another dealership for problems.i was told noises were from excessive road salt.i laughed and told advisor that i know he goes by what his tech tells him but we live in nc and there was no salt in july. I didn't care what caused it, i just wanted it fixed. All seemed well until the next day when it all started again! back to shop once again...... After couple of days, dealership called with some news.they decided my jeep with 9000 miles needs a transmission.fast forward a week and half, no news. No word from dealership, had to call to get update and looks like almost another week before i might get her back. Not a happy jeep owner
2017 with 34k on it and on a minimum of 2 hands i have had the error service shifter come up. After car is turned off, it will go away for no specific amount of time and then eventually pop back up either while driving or first start up of the day.
The service shifter warning has come on multiple times over the past year. We have taken it to the dealer and have been told they can not find anything wrong. This has happened while driving at random speeds and driving conditions. It is now happening every time the jeep is driven, sometimes before we even get to the end of the driveway.
I bought my car 3/21/2017 and i've loved it up until the recent problems. Since june/2019 when i make a left turn all of the lights on my gear shifter light up and a display of "service shifter" pops up and the only way to clear it is to pull over, turn the car off and start it up. At first it happened randomly, but now it more frequent. I purchased an extended warranty and they told me there is nothing wrong, but now an additional issue has started. Sometimes when all the lights appear when i'm make a turn or getting on the highway even, i've almost been rear ended multiple times because now the car will just shut off!! this is scary and unsafe, but it is my only means of transportation and yes all of my regular maintenance is up to date as well.
Service shifter light came on my 2017 jeep cherokee latitude. I was told i need a new shifter cable and module.
The vehicle has had multiple problems since my purchase date issues with the sunroof which has continued to persist, as well as a strut, hub, strut assembly, electronic parking brake and also now that i have taken it in there are more problems arising and now i have a check engine light on service all brake system lights on and light and traction control light on and also a 4wd system unavailable light on after taking it in to get fixed and the dealership fixes one problem and more keep arising! the vehicle was parked and then when i turned it back in that's when the parking brake would not disengage and then the sunroof and popping sounds were happening while driving. The transmission issue is when i am driving it is shifting way to often and shifting very wonky. Then also when shift the transmission into gear it doesn't engage and then when it does it litterally could through you forward in your seat when it finally engages.
At slow speed while accelerating from a stop, the transmission shifted abruptly and caused the vehicle to jerk. In addition there is a loud crunch. Bang or clunk noise that made me feel like another car had rear ended me. The dealer updated the computerbut it did not fix the issue.
Light on dash: service shifter. All lights on shifter on such as:p, r, n, d, od. Lights on in motion and stopped.
Shifter sensor lights keeps coming on and all lights on shifter light up red, while stationary and in motion. I have to stop turn the car off and restart it to proceed.has been happening for over a year.
Warnings start running through dash, service airbag, service park break, service shifter, shifter lights all light up, jeep falls out of gear. Has to be shut off and restarted several times to get it to even move, starts all over again. I see this is a common problem and needs to be addressed. Could cause a very bad accident if it occurs on the open road.
The contact owns a 2017 jeep cherokee. While driving approximately 5 mph, the service gear shifter warning indicator illuminated and the parking brake independently activated. The vehicle was stopped, shifted into park, and then placed into drive. Afterwards, the vehicle operated as intended. The vehicle was not diagnosed or repaired. Landmark dodge chrysler jeep ram was contacted by phone at (816) 836-0100 (located at 1900 s noland rd, independence, mo 64055) and an appointment was scheduled to have the vehicle diagnosed. The vehicle was not repaired. The manufacturer was contacted and provided case number: 59323175. The approximate failure mileage was 58,000.
The contact owns a 2017 jeep cherokee. While operating the vehicle at various speeds, the engine would suddenly shut off. After restarting the engine, the vehicle operated normally. The contact indicated that the failures occurred on multiple occasions, primarily when making turns. The vehicle was taken to the local dealer (baxter jeep, 710 s. 124th cir., la vista, ne) and a transmission software update was performed; however, the failures continued. The manufacturer was also notified of the failures. The failure mileage was unknown..updated 10/29/18
Service shifter message comes up in the message center on the dash, and prnd lights up red when vehicle is in motion. Pulling over and turning the engine off sometimes makes the message go away, other times it persists. Problem started at around 11,000 miles. Happens randomly, and dealers cannot replicate the issue.
At 9000 miles the service shifter message came on while driving from carthage to galveston texas contacted a local dealer and was told dont place in park to take it to the dealership drove it back to marshall texas to dealership and they said they were having problems with the shifter so replaced the entire shifter.. At 40,000 miles shifter light again took to dealership in carthage and said they fixed the tcm to transmission.now at 49000 it has done it again,replacing the wiring harness from shifter to transmission. Been in shop for a week still no word .the service shifter comes on evey time it is cranked.
The contact owns a 2017 jeep cherokee. On several occasions, the service shifter warning indicator illuminated and the instrument panel became inoperable. The vehicle was not diagnosed or repaired. Several unknown dealers were contacted and made aware of the failure. The contact was informed that he would have to pay to have a diagnostic test performed to determine the cause of the failure. The contact declined the test. The manufacturer was notified of the failure. The approximate failure mileage was 30,000.
The service shifter warning comes on the dash and all of the led's on the shifter turn red.it used to only happen when the vehicle was turned on.we would shut off the car and restart it and it would go away.lately, it's been getting progressively worse.we have to turn off the car and restart it multiple times, sometimes running it through the gears to get the warning to go off.but, now it's turning on while driving.we haven't been to the dealership yet, but there are numerous complaints about service shifter on the 2017 jeep cherokee.i hope they don't wait too long to issue a recall.
Over the past few months, i have intermittently received a message that says "service shifter" on my 2017 jeep cherokee while my vehicles is in motion.this condition has occurred at completely random time while i have been driving.during this condition, the p, r, n, d shifter lights are all lit up red.each time this happens, i am able to turn off my engine, and then restart it to clear the message, but i am extremely concerned about the safety of this vehicle as i fear i will suddenly lose control of my vehicle.
Backed out of parking space into traffic lane.transmission would show shift to d, but would not engage drive train.had to disconnect both battery cables to clear electronics.after reconnecting battery cables, vehicle would engage drive train for "d", bust car running/shifting rough, engine dying and svc engine light coming on.
The transmission feels like it's jumping at low speeds.
Transmission is slipping and grinding after trying to accelerate from stop or slow speed. It has already been flashed once but mark's casa in albuquerque, new mexico refuses to do anything else to try to fix it. They state that there is nothing else they can do.
Vehicle losing power upon turning or take off, gear shifting while driving and accelerating. Shifting is violent and loss of power major. No long feel safe driving and only has 44k miles on it. Dealer has done electronic update and did not fix issue, but made it worse
Brought used car at 45000 miles. Got service shifter light and check engine light (pe420 catalytic converters). Service shifter light appear randomly when driving from 10-60 mph, and goes away when turning off car. Has returned every 3 days for one week. Check engine light remains on for entire week. Rear passenger side door lock does not respond to lock/unlock button press. Reverse camera does not display clear image.
Service shifter light, all gears light up red.
Shifter warning light comes on - shifts hard at times - taking off from a stand still - highway
When driving my 2017 jeep cherokee 2.4 l, my service shifter light turns on and all the lights (prnd) turn red. This happened after 36,000 miles warranty was over. Jeep dealer would not fix it without me paying out of pocket. If i turn the car off, the message will clear it self but will come back on again after driving.
I get a notice of 'service shifter' sporadically. I'm highly concerned this hasn't been a recall considering the accident i just heard about and i've almost experienced. I was unable to get out of gear when this message came on. It's happened while in drive, reverse, and park.
Every 3000 mile i do my vehicle maintenance which requires me to do my (oil change) july , 2020 on august 2 2020 i heard something while driving on a uphill i pull over i check everything seem ok when i got home i check my oil stick and realizei was in need of about a quart of oil i went to the place i had oil change done and added a half quart of oil (manufactured recommended) on august 15 ,2020 i was driving an heard a bang like i hit or ran over something all of sudden my vehicle dash board lights came on a my car shut off a passing vehicle inform me all my oil was coming out , i had the vehicle tow home the tow driver inform me the oil pan was crack i inspected and remove the oil pan and realized the problem was a manufacturer problem the crack wascourse from the inside out and the engine oil component was crack as it was with the timing belt , i only have 26,500 miles my phone number is +[xxx] thank you in advanceinformation redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Service shifter light on dash too to dealer and they said it was fixed then 3-4 months later it started happing again took it back to the dealer and was told that it was out of warranty even though it's under a lease and it would be 210 dollars for the part and about 500 dollars for labor and if we continue to drive it without getting it fix it could stall out anywhere at any time
When accelerating it feels like the engine is not sending enough power as if the transmission was on a higher gear and also thuds as if the transmission was having trouble shifting.
While driving, my car suddenly lost speed and ability to accelerate.a warning popped up "shift to park or neutral press brake + select gear".at the same time on the automatic gear shift console, the red light that highlighted i was in drive began to blink, i lost all ability to drive my car, and had to coast to the side of the road, put it in park.turned the car off, tried to restart and the car would sputter, but eventually catch.happened twice - two days in a row.
Since about 5k miles my service shifter light comes on periodically. Dealership notifiedand said there's no codes so don't worry with it. Now every time i make a left turn it comes on. Clears when you turn vehicle off and back on until next left turn. Now i have 122k on it still happens. Sometimes it will cause erratic acceleration. At a stop light it will turn on the parking brake and kill the engine. Again clears with turn off on
The contact owns a 2017 jeep cherokee. The contact stated that the vehicle was purchased approximately a year ago and the battery had been replaced twice. The vehicle was taken to jeff wyler chrysler dodge jeep ram of ft thomas (859-441-7800, located at 100 alexandria pike, fort thomas, ky 41075) to be diagnosed, but the cause of the failure could not be determined. The manufacturer was made aware of the failure and provided case number: 64737215. The contact was referred to nhtsa. The vehicle was not repaired. The failure mileage was approximately 18,000.
While driving, a message came up on center display advising, "service shifter".once this happened all of the lights on the shifter selector light up (park, reverse, neutral, drive, -, +).we were in a 45mph zone when this occurred.the light never turned off during the entire 40 minute drive.
While driving the service shifter lights comes on and i would have to stop and turn the engine off then on for it to return to normal. It started infrequently and now it happens few times a day. The dealer claims they never heard of this issue while an online search reveals that lot of owners are facing this exact situation.
The contact owns a 2017 jeep cherokee. While attempting to shift the vehicle out of park, the "service shifter" warning message appeared. The contact drove to kriegers ford (3205 north highway 61, muscatine, ia 52761, 563-263-5324) where it was diagnosed that the bezzle and harness were defective. The mechanic informed the contact that the failure could occur at any moment. When the failure occurred, the contact could not shift the vehicle out of gear. The manufacturer was not notified. The contact found no recalls related to the failure. The vehicle was not repaired. The failure mileage was approximately 43,500.
The contact owns a 2017 jeep cherokee. While driving approximately 45 mph, the service shifter warning indicator and several other warning indicators illuminated. The vehicle was taken to clinton auto group (2850 valley west drive, clinton, ia 52732) for diagnostic testing. The contact was not advised as to what needed to be repaired or replaced. The manufacturer was not made aware of the failure. The vin was unknown. The failure mileage was 10,175.
Cherokee (2017) has zf 9-speed transmission. When changing from reverse to drive or drive to reverse transmission is slow to respond to the gas pedal. Also happens when making turns or going up a hill and pushing gas pedal to recover speed. Entering highway traffic or passing has slow response to gas pedal. Jeep says it's normal. People are going to have accidents and possibly die from this.
Car starts to stall after 1000 miles driven in between oil changes. This started at 30000 miles. It stalls in the middle of driving. It stalks at stop signs. This my 16 year old daughters first car. It is not safe.
I have had shifter service warnings every time i start the vehicle and it shifts crazy and stalls out while driving.all the lights on the shifter light up as well so you don't know what gear you are in.while the dash says shifter service none of the other features work like tire pressure or other gages and setting.
Every time i drive my 2017 jeep cherokee limited my service shifter light comes on locking out any shifter controls. I was instructed in order to reset to pull over to a safe place shut off the vehicle and reset the ignition. As this happens nearly every single time i drive my vehicle it is not a feasible solution. Calling chrysler i was told that there is no open issues recalls or warranty for any such issue. Looking online i found thousands of reported issues of the same thing.
Message "service shifter" pops up on the instrument panel, and a series of red alert lights appear next to every gear on the automatic transmission shifter lever. This problem is rampant among 2017-2018 jeep cherokees!! the dealers are unable to fix the problem! they replace the wiring harness, they replace the shifters themselves, they reset the computers ' and the problem always returns! the website https://www.cargurus.com/cars/discussion-t68742_ds990296 alone contains the stories of over 80 jeep cherokee owners who have this ongoing problem. Imagine how many jeep owners across america are suffering with this issue!jeep replaced the 2014 shifters that were recalled (the ones that killed star trek actor anton yelchin in 2016) with this new shifter - and this one is just as bad! these vehicles must be recalled!!
The contact owns a 2017 jeep cherokee. While driving various speeds, the vehicle shifted hard, overheated, and accelerated when the cruise control was activated. In addition, the service shifter warning indicator illuminated. The vehicle was taken to dewey dodge chrysler jeep (3175 se delaware ave, ankeny, ia 50021, (855) 367-0915) where it was diagnosed that a computer update was needed. The vehicle was repaired, but the failure recurred.the manufacturer was contacted and provided case number: 59403802. The failure mileage was 14,000.
Vehicle gives 'service shifter" notice and all drive components turn red. Does not go away until car is turned off and restarted. This occurs while parked and while the vehicle is operating. When receiving this error while car is operating causes me to have to pull over and turn car off and on again.
Low oil indicator never came on.the vehicle randomly shuts down, when the oil is to low without any indication light coming on that the oil is low. This has been a common problem to the point where the dealers know exactly what the issue is. My vehicle shut down without warning in the middle of the road when turning right and indicated that i needed to put it in park and restart it. I checked the oil and it was almost dry! i added oil and will be taking it into the dealership! this jeep only has 25k miles on it
When driving shifter light comes on and battery light. Loses power, shuts down and when trying to restart acts like something is sticking
While driving i got a 'service shifter ' message and all the lights on my shifter were lit up. I pulled over turned the car off and it went away. It happend again after my oil change at the dealership. It goes away after i restart the car but seems to be a safety problem but the dealership didn't think so.no message or lights after i restart but it has happened more than once.
Service shifter prompt came on at 26,000 miles. Seems to be one of the main culprits for this model.
Service shifter light
Service shifter continously comes on. Spoke with dealership they say just to turn off and turn back on to fix. Problem will reoccur every 100 miles.
Service shifter notice comes on display screen sporadically. Sometimes it is on initial start, sometimes while driving. All shifter position lights illuminate on shift indicator. Restarting the vehicle clears message.
On numerous occasions when i start my vehicle the all of the lights on the shifter light up. The dash will then say the message "service shifter now". The only way to clear the message is to shut my car off and restart it. Sometimes 3 or 4 times in a row. Last time it happened i hooked up a tester to see if it gave a code. It gave code u0164 "lost communication with hvac control module". I shut it off and restarted and the dash said "no bus" and i had no control over my front windows, radio, touch screen or hvac. My heater was on high and so was the fan. I couldn't do anything to change it. After i shut it off for apx. 15 minutes or so it corrected itself. Speeds varied from 0 mph up to 60 mph. Sometimes had to drive with the message because it wouldn't go away after restarting the vehicle several times.
Service shifter light message on dash.all lights on prnd light up. Happens very often
Turned vehicle on, warning sounded. On dash read 'service shifter' and all lights on the shifter were lit up. Vehicle was able to be driven. When re-started, the warning light disappeared.
Service shifter indicator dash light illuminates while driving.all shifter position indicators on console illuminates while driving.vehicle fails to shift properly.
Service shifter light came on while driving on a city street and all the lights on the shifter glowed red. Prnd. Drove for a while shut car off and it went away. This has happened twice now .dealer claims they have never heard of it. By the amount of complaints on line i claim they are lying.
"service shifter" message appeared on screen, all lights on pnrd turned red, could not see what gear vehicle was in. Had to turn car off to get message to leave.has happened numerous times now.. Vehicle was in motion, on both city street and highway.
Warning light on dash said service shifter and all gears at shifter where all red.it has happened 2 more time all when driving down the road.
Service shifter warning light comes on the dash after the shifter illuminates all red lights on the gear shift, this happens always while in motion driving down the road . There is no set speed nor driving conditions that triggers this defect.once stopped and the car is turned off the lights and warning will go off. Within a few minutes the lights and warning will come back on as i begin driving again.this is happening more frequently. I took the jeep to the local dealership and they assured me they fixed the problem. Since that "repair" (where nothing was fixed), the warning light and gear shifter lights have came on numerous times. I take pictures every time this happens, showing the mileage. The drive train sometimes seems to have a tug feeling as the car is in motion. This happens without the warning or illuminated gear shifter panel lighting up with all red. I was told the cherokee grand had a recall on this but not the cherokee latitude. It came on twice today, i have a trip planned across country, so my husband has it at the same local dealership that claims they looked at it before and corrected it. They say it may be a computer issue that can be fixed. I feel it is a mechanical issue in the shifter and i am in danger of a wreck happening!the dealership has agreed to replace the shifter on 9/6/2018 at fletcher joplin mo. I am reporting this to document the problem incase there is further issues. *as
This vehicle often has a significant delay when shifting from reverse to drive.it just sits there without revving or stalling despite depressing the accelerator.after 1-3 seconds the jeep will "rocket" forward.it will sometimes do this again immediately after taking off.in addition to this slowing down to turn a corner will cause the same results.though dangerous, the reverse to drive is much more disturbing and my family fears driving it.this is the only problem i have experienced like this in my driving history. A "fix" was done a month ago but no change. It's in the shop again but the techs say it's fine and find nothing wrong.6-12-2017
I have a service shifter warning that periodically appears. This car has 145000 highway miles driven for sales job. It began last year in 2019 when the vehicle had around 90000 miles and appears both when i start the vehicle and also while driving the vehicle
Service shifter warning comes on along with all prnd lights by gear shift while driving on city street. 32k miles on vehicle
Service shifter warning came on in instrument panel and all red lights on gear panel were lit up as i was shifted from reverse to drive backing from my driveway.
Our brand new vehicle has been in for maintenance several times, due to service shifter and service 4x4. This is all due to a faulty shifter bezel and faulty wiring to the shifter bezel. This is a common issue and well known if you do google searches on this vehicle. Can this be looked into? its not fair for the customer and definitely an issue if the dealer knows exactly what the issue is before receiving the car. Make this a recall already.why is this an issue? because it prevents the vehicle from being thrown into 4x4 and also causes some vehicles to loose control from what i am reading. In my case, my vehicle can not go into 4x4.
My service shifter light came on and all the lights on the shifter console came on (prnd21).at first, i could turn the car off to reset it.this was dangerous because i had to pull over wherever i was. As time has gone on it pretty much stays on.my car has 33000 miles on it but is past the 3-year mark.i took it to the dealership and they told me the previous years had this problem but was recalled.it cost me $500.00 to replace a plastic bezel.i have saved all dealership repair paperwork.the dealership confirmed this is a very common problem.
On 10/7/2020 the service shifter light came on and all lights on the shifter turn red as i was getting onto interstate 88 in illinois. On 10 /8/2020 it came on again while driving down a city street.have read about this happening to others and causing wrecks.
The contact owns a 2017 jeep cherokee. While driving up a slight hill, while the vehicle was in drive, the transmission disengaged and rolled in reverse. The contact quickly depressed the brake pedal to stop the vehicle. The contact also stated that he shifted from park into drive several times, but the vehicle was still rolling in reverse and the engine revved. The shifter warning indicator illuminated and instructed the driver to shift into park. Also, other unknown warning indicators illuminated. The vehicle was taken to jack wolf chrysler jeep dodge (1615 n state st, belvidere, il 61008, (815) 544-9211) who determined that the vehicle was ok. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and provided a case number. The approximate failure mileage was 54,000.
The car is constantly stalling while driving and then shutting off immediately. It doesn't matter if i am on the expressway or side streets. This has now happened two days in a row. It is very dangerous! literally have to sit stranded in a place until the car starts back up. Yesterday apr 2, 2021, it stalled in the middle of 57th and cottage grove in chicago and today apt 3, 2021, it stall on interstate 80 at the calumet exit heading west, with my child in the car... Regular maintenance has been done. New oil change and still stalls and shuts off. It's happening once a week and the dealership acts like they have no idea. Taking it back to the dealership for an appointment on 4/13!
Service shifter light on, while moving on highway, also while turning
Service shifter light comes on and all selections light up. This happened s while driving . I park and start the engine 3 hours later now is off.
The contact owns a 2017 jeep cherokee. While driving at any speed, a dinging noise was heard from the dashboard and all the indicators illuminated on the gear shifter. Also, the "service shifter" indicator illuminated. The vehicle was taken to furey chrysler dodge jeep ram (330-863-1144, located at 206 s carrollton st, malvern, oh 44644) where it was stated that an unknown recall repair was performed; however, the failure recurred. The manufacturer was not made aware of the failure. The vehicle was not diagnosed or repaired. The failure mileage was 35,717.
2017 jeep cherokee 80k miles, after shifting from park to reverse the to drive, service shifter indicator message on screen as well as all lights on shift panel p-r-d light up red. Stopped vehicle, turned off, restarted, lights went off. Happened again twice while parking and once while driving on the highway at 70mph. Multiple reported issues with other cherokee's experiencing same problem. No recall notice or bulletin at dealer, making me responsible for diagnostic
I started the jeep in the parking lot and all the lightson the shifter lit upand a message said service shifter.
The contact owns a 2017 jeep cherokee. The contact stated that the vehicle hesitated while stopped at a stop sign. The service shift light illuminated. The contact restarted the vehicle and the light disappeared. The contact scheduled an appointment with upstate auto service & body works (469 broadway, saranac lake, ny 12983 518-891-1211). The contact was informed that the pin tension in the shifter needed to be reset and securely attached to the transmission. The vehicle was not repaired. The manufacturer had not been contacted. The failure mileage was 59,900.
Service shifter light engages and will not turn off. All lights on shifter illuminate a d vehicle refuses to give full power when in motion
The contact owns a 2017 jeep cherokee. The contact stated that while operating the vehicle, the transmission service shifter lights were all illuminated. The cause of the failure was not determined. The local dealer and manufacturer were not notified of the failure. The failure mileage was 100,000.
Jeep cherokee is getting a "service shifter" error.all the lights on the shifter light up at one time.only way to stop it is to turn the jeep off and then back on. This has happened when moving and stationary. Happening about every two weeks.
Prior report#[xxx]5/26/18 5:54p xm stopped working and wouldn't work the rest of the day.5/28/18 4:24p traction light flashed driving on flat dry road5/29/18 8:21a 5371 miles stop & go traffic on flat road, traction light flashed5/29/18 8:36a 5374 miles stop & go traffic on flat road, traction light flashed5/29/18 8:46a 5375 miles stop & go traffic on flat road.accelerating straight through an intersection, car jumped and slipped from gear.flashing "d", display alternating message "to shift vehicle must be stopped" and "shift to park or neutral press brake + select gear".turned flashers on, stopped rolling car, shifted to park, waited a few seconds, shifted back to drive.car responded and drove through intersection.approx. Twenty feet later traction light flashed again.video is 33.7mb. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The contact owns a 2017 jeep cherokee. The contact stated that while the vehicle was in reverse or driving at 55 mph, the vehicle independently shift to 1st gear without warning, and the front wheel seized intermittently.the contact restarted the vehicle and the vehicle operated as intended. The vehicle was not diagnosed nor repaired. Neither the dealer nor the manufacturer was notified of the failure. The approximate failure mileage was 58,000.
Per jeep service the vehicle consumes oil. Without any warning light, it will just cutoff.both times we experience the issue leaving a stop sign. Thankfully we were not in the middle of the intersection when it died.this is the second problem in less than a year of ownership.the first problem was a braking issue that the vehicle jumps when it you let off the breaks and push them again.the dealer did a firmware upgrade on the transmission but it still has the issue just to a lesser extent.i have a case with fca case #: 33883097they are not responding.they have had the car for a month.
Well over a year ago the "service shifter" message began coming on and off appearing on my jeep dashboard.i called my dealer service department to make an appointment to have it serviced.i was told that if the light was not on there wasn't anything they could do.after some time past it stopped coming on.approximately 3 weeks ago it started coming on and off again.i called the dealer again and was told it was a "known issue" and to bring it in.i made an appointment but a week before the appointment my jeep wouldn't start. The shitfter would not move at all.the tow truck driver was struggling to be able to put the car in neutral to get the jeep out fo the garage.i was told by the dealer who had my car for 2 full days that the battery was messed up and there was lost communication.i was told they also saw previous messages regarding the shifter.they replaced the battery and all the codes were cleared.they apparently test drove the car and could not get the service shifter message to come back up.i was told i could replace the bezel and harness parts of the shifter but i had to pay for it because i was out of warranty.i was also told that the parts had been reconfigured.if they know there is a problem and reconfigured the parts why isn't there a recall?why didn't they replace this when i called them the first time and was still under warranty?i've researched this online and have seen a lot of individuals with the exact same problem.also, when i went to pick up my jeep the first thing that happened was a low tire message. I put new tires on the jeep one month ago.i crossed the street to gas station to air pump and all tires were fine.i went back to dealer and they checked them.all were fine.i was told they had no idea why light was on and i would have to make another appt.they had the car for 2 days!i am beyond frustrated!!!!!
My 2017 jeep cherokee has 32,000 miles on it and suddenly my "service shifter" message came on. I took it to the dealership and they told me they have had several jeeps that have had this problem. It is going to cost me over $300 to repair this error message. I feel this is a defect in the vehicle and wanted to make sure my complaint is recorded. This repair that no one seems to really know much about is a very serious hit to my family's budget.
Transmission sticks - after you are stopped and then apply the gas, the transmission does not properly engage and when it does, it then "launches" you.transmission does not properly downshift - you will remove your foot from the gas to start slowing down and it slows for a brief second and then surges.repaired with a computer reprogram on 5/1/18 and the problem remains.jeep is well aware of these transmission issues in these vehicles and refuses to recall or to find a repair to fix the issue.there are literally thousand of owners with the same issue who have made the issue known to jeep.i'm concerned for my safety when i drive the vehicle.i have owned the vehicle since september 2017 and it only has 4150 miles.i have filed a concern with jeep corporate and there is nothing that they can do for me.
Randomly weekly multiple times the car screen says service shifter across dash screen. Which causes most of the gauges to be hidden and a huge distraction. The car will not stop saying this message until you pull over and shut it off. After restarting the car is back to normal. I contacted local dealer about this issue multiple times and they said they know of the issue happening to this model but there is no fix for it at this time.
The service shifter message has been coming on and all the lights on the shifter come on as well.the past 10 days the car has completely shut down (no power) while driving.then when i try to restart it has taken a bit before it will start.i have had to turn hazard lights on in middle of road where i am stopped.this has happened 3 times in the past 10 days.dry weather, going approximately 30 to 40 mph.no recall but i see many of these same issues online in blogs.
3 months after i purchased my jeep it shifts terribly.it does not do it 100% of the time though.it gets stuck in gears when shifting then revs to high rpms or jenks forward.often times it feels like you get rear ended it jerks so bad.i have had it in the shop a few times, and most mechanics say it is normal.i am afraid it will jerk forward and i will run into someone one of these days.it is worse in stop and go traffic, hot days when a/c is running, etc. It does not perform any differently when vehicle is warmed up. It slips gears at both high speed and low speed,making a loud noise and abrupt motion forward.
Service shift starter warning comes on constantly while car is in motion. Have to turn car off and back on to reset.
Three different types of shifter-transmission issues in approximately 6 months of normal in-town and freeway driving. 1. Service shifter warning came on suddenly on a level, dry pavement on cruise control at 70mph on the freeway (17k miles on vehicle) one month, after it happened at 15mph on dry, straight, level pavement in the city and was taken to the dealership and told nothing, was wrong. Turning the vehicle off and on again eliminates notification. The service department at jeep dealership notified of the 2nd incident which happened today, and i have an appointment next week to have it checked. 2. Shifter popped out of drive suddenly while driving on dry, flat, straight at 35 mph city street (15k on vehicle) into neutral. Had my hands on the wheel and did not bump it. Would not go easily back to park or drive. This happened approximately one month before service shifter incidents.3. Going through a car wash in neutral at the end when the vehicle had rolled off the conveyor and was stopped i attempted to put it into drive and vehicle revved to a high rpm but did not engage into drive. I had to put into park, shut it off and then turn it back on again to get the vehicle to go into drive. This happened at approximately 5k-10k miles on two separate occasions.
Our lights on shifter have all light up and screen in dash tells up service shifter while drivin,it drives fine but i am afraid that it will lock wheels on highway with my two little kids in the jeep.we have taken it in 3 times after it happens and all we are told is they have to have the jeep when shifter acts up and service shifter is on screen.also have had jeep in service about radio freezes up nothing on screen or steering wheel works and was told the same thing. I am seeing both problem we are having a lot of people are dealing with too.i have called jeep customer care and was told the same thing and was told the service manager said maybe i need to take it to another dealership and jeep customer care closed the ticket on the issues.this dealership is larry h miller in utah.i have 6000 miles left on warranty and i am feeling that the dealship doesn't care to fix the problems. It happened at roy, utah.
I bought a 2017 jeep cherokee limited 10/31/2020. At least 7 times in the last two weeks my car has started and i drive about 1000 feet and my car dies. Flashes return to park and it shuts off. My car will start back after rolling over a few times. This is not safe because if i pull out in front of someone and my car dies i'm going to have a wreak. I read multiple of the same complaints at https://www.carproblemzoo.com/jeep/cherokee/engine-shut-off-without-warning-problems.phpi really hope this problem can get solved and become recalled.
Driving 2017 jeep with only 40,000 miles down a major highway.. Battery light came on and jeep stalled almost causing accident. Went to dealer for repair, was told it needed and oil change?!! unacceptable!! if issue isn't corrected, legal action will be pursued.
Transmission shifts when it wants, get stuck in gears and shifts hard. Has almost caused me multiple accidents. Have taken it to jeep multiple times- they have zero answers for me. My car isn't running any error codes so they will not address any issues.
This car burns oil at an extreme rate, i've had it checked out for consumption tests after every 1,000 miles- it is always low on oil. With no answers from jeep who is performing these tasks. Currently the car has been since about 25,000 miles- (im sitting at 51,000 now) shaking between gears, the rpm gauge tac jumps around, the car seems to struggle running. Every time the car is taken in - i'm told the car is running correctly even with high oil consumption as well as issues with transmission and that this is jeeps standard. I have yet to have anything resolved sincei've been told there are zero problems or the dealership cannot replicate the issues i've had.a less than 3 year old car should not be burning more than a quart of oil every 1,000 miles. This is a car that has a standard of getting oil changes every 6,000 miles. How is this following jeeps standard. If i followed this standard i would be pulling my car into a dealership every recommended 6,000 miles with zero oil. I've had a starterexplode in my engine, had it fixed for it to only do the same issue a week later. When in motion my entire car hoppsaround, its nearly impossible to take it on the expressway because i know its so dangerous. I cannot trust this car going over 55 miles an hour. I've given up hope in jeep and still continue to get my regular work done to keep the car barely functioning.51,000 miles. A car that as gotten an oil change every 1,000 miles the last two years. And has had complete regular work done on it. This is not okay. This is dangerous.
While in motion, a service shifter notification pops up. At the same time, all of the gear indicator lights next to the gear shifter light up. Over the past 3 weeks this has happened 4 times, 2 of which have occurred in the past 2 days and 66 miles apart. I've attached photos of the notifications from the 2 most recent occurrences, along with a photo of the illuminated gear indicators. A quick internet search revealed this is a very common issue with this vehicle with hundreds of complaints across various jeep forums.
On january 18 2020 i was driving and after only a mile from home, coming to an intersection yielding to go left, my car completely without warning stalled in the middle of an intersection. I tried to re-start and took about 10 minuets get it to restart. I was driving the mile home when then i got a 'oil pressure low light'. I did an oil change that afternoon to find my car only had 2 quarts of oil remaining. My car is burning oil. I do regular oil changes. There are no leaks. I had no warning from my car that my oil was low. Although the feature to turn off my car worked properly in the event oil is low, my car is burning a large amount of oil and not giving me a low oil warning before turning off my car. This could have been much worse and happened on the highway which i generally travel. These model cars need to be fixed from burning oil and drivers alerted to when their oil starts to become low, not just shut off in the middle of the road.
Doesn't seem to be turning right. A lot of clicking making noise when i back up. And turn wheel.
Windshield cracking after taking no physical damage and parked. Service shifter light on at 18,000 miles when started. Transmission shifts rough 1st-3rd gear. Engine has also randomly shut off when started and will not start back up.
The contact called on behalf of the driver who leases a 2017 jeep cherokee. While driving 55 mph, the vehicle stalled and the service shifter warning indicator illuminated. The vehicle was able to be coasted to the side of the road. The vehicle was towed to merrick dodge chrysler jeep (located at 3614 sunrise hwy, wantagh, ny 11793, (516) 868-4400) where it was diagnosed that the battery and the shifter needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken back to merrick dodge chrysler jeep where it was diagnosed that the software needed to be updated. The vehicle was repaired, but the failures recurred five times. The manufacturer was notified of the failures twice and provided case numbers: [xxx] and [xxx]. The approximate failure mileage was 4,000. *dtparts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). Consumer stated shifter was replaced twice & chrysler was notified 3rd time. Updated 12/06/18
A message appears stating to 'service shifter soon' and all the lights on the shifter light up.the message is reset after a restart.it comes back at random intervals: when first starting, driving on the interstate, etc.it has come about 30 times over the course of 1 year.
Service shifter light cam on feb 2019 and was replaced. 6 months later the light came on again and was replaced for a 2nd time. October 2019 my car was sputtering at an idle and not shifting correctly and an engine coil was replaced. Nov 2019 when going from reverse to drive there would be a 15-20 second lag before it would jump into gear and lung forward. I also start experiencing delays when attempting to accelerate it would lag for about 10 second before jerking into gear and lung forward at a higher speed. Took it back to the dealership and code p0304 misfire cylinder 4. Dealership replaced (under power train warranty) boot kit - ignition coil, lubricant - dielectric, transmission mount, replaced valve body and trans range sensor. Car was purchased in december of 2017 with 12 miles on it, current mileage 55,989 with regular maintenance done on vehicle.
I was driving on the freeway when all of the sudden i had my "service my 4 wheel drive light" came on. I took it to the dealership and they are saying that i will need to replace ptu (power transfer unit). I have already had to replace the ignition engine coil in this car and i feel like there are more electrical problems then i am aware of. Sometimes my car will also tell me i have a flat tire and then a minute later the sensor will show that the tire is okay.
While driving 40 -50 mph on highway 89 in flagstaff, az i noticed a dash message stating that the speed was too high to shift into 4 wheel low, about a minute later i noticed a dash message that stated the differential lock could not occur and i noticed that the 4 wheel low button was flashing red. A minute later dash message 4 wheel low was canceled and the 4 wheel low light stopped flashing.i stopped at about 3 lights about 1 mile apart. On the 3rd light i had to turn left and merge into oncoming traffic before entering interstate 40. As i began to accelerate the transmission bucked several times and then as i moved in front of on coming traffic the drive system disengaged and the engine revved.there was no dash message nor were there any trans axle lights flashing.as i coasted to a stop traffic was piling up behind me. I placed the the transmission into neutral and then back into drive, but it did not engage. As i was almost stopped, i hit the brakes and stopped, then turned the engine off and placed the transmission into park. I then restarted the engine and it shut off, so i started it again and placed the transmission into drive and it engaged. I took the vehicle to the dealer and they stated there was nothing they noticed or could do. Although i did not think i had pressed the 4 wheel low button, i considered that i may have inadvertently, so after leaving the dealership i tested to see if i could create the same condition and i could not. I also noticed that the buttons for the trans axle were not easy to push inadvertently. Also, when pushed the lights on the buttons would flash yellow and not red. This transmission has been slow to engage and buck at times since new. It also goes into neutral when trying to downshift before shifting to a lower gear on down slopes. I am worried that it could be dangerous if this condition occurs again at the wrong time.
The vehicle was in motion.just cranked it and pulling out of the parking lot at a target in huntsville alabama.the car shifted hard and i heard a pop.i stopped at the end of the row to pull out.i heard another pop while turning into the bottom parking lot road.i made it to the highway not hearing another pop. I made it to the red light and the car lost power to the transmission. I coasted into a parking lot.the car would not engage in forward or reverse. The car would power up and all other functions worked. *dtupdated 10/18/18
My daughter was driving her car. It started "jerking". She pulled into a parking lot because she was worried. Her granddad went to pick it up and it drove fine for him. He said the parking brake was on- she did not put the parking brake on. I drove it down the street the next day- it jerked then also- and then stopped in the middle of the road. I was able to get it started back up and pull into my driveway. The next day my husband got it towed to a repair shop. It wouldn't work at all! the shop says it needs the transmission rebuilt or a new one.i feel my daughter's safety was at risk, because she is a newly turned 16 year old driver. If she had been driving it when it completely stopped it could have been bad. There were no warning lamps or messages beforehand- except that the parking brake was on- when it was not.
The shifter does not shift the gears correctly not communicating to the engine all lights are red on shifter gear making it unsafe to drive. The windshield wiper hose was never added to passengers side making visibility hard in slush or winter weather with only the driver side hose hooked up it doesn't clear the windshield properly
ā€œservice shifterā€¯ message appears and all gears (p, r, n, d, etc.) light up on the gear shift.i purchased my vehicle brand new and this has been happening since 28k miles. When i contacted the dealership, i was told it was not covered under warranty or a recall; it would cost about $400 with parts and labor to repair.i was also told if i did not repair it, that it could eventually turn into a safety hazard where my engine would lock up and stall and i would be stranded on the side of the road and it would not start up again.what happens if this is occurs on the highway.this is a safety issue that needs to be addressed.others all across the nation are experiencing the exact same problem.https://www.cargurus.com/cars/discussion-t68742_ds990296
"service shifter" message displayed on screen & speedometer while driving, all lights on transmission shift lit up.persists until vehicle stopped & restarted.was told by dealer that there is a fix, but only available under initial warranty unless i wanted to pay over $200.they had noinformation as to whether it was a safety concern.
Service shifter light keeps coming on.dealer advised to look on internet and see the crashescaused by not fixing it.happens when in motion and when shifting the vehicle into and out of gear.
2017 jeep cherokee started and placed in drive or reverse. All shifter lights come on and dashboard displays message "service shifter" and transmission is locked out.have to shut down and restart vehicle to clear error message and get transmission to work. This has happened multiple times. Vehicle only has 25,000 miles on it.i see on web blog that multiple owners of 2016, 2017, 2018, and 2019 jeep cherokees have same problem.dealers claim either never seen before (lies), or perform software update, or replace shifter and wiring harness.this does not always fix the problem.
Very frequently while driving the 'service shifter' light will come on and all of the lights on the prndl will be solid red, which does not allow the operator to be able to safely shift from drive to park etc. The service shifter light appears on the drive control screen and is unable to be cleared. I have also noticed the engine occasionally lurching when accelerating from a stop when the service shifter light is on. At first the 'service shifter' light would only come on occasionally, maybe every month or so, but now it comes only 80% of the time i drive it. It is completely random when it will appear, it happens while driving down the highway after 2 hours of driving. It happens while making my 5 minute commute to work, sometimes it appears as soon as i turn on my car. The only way to clear the message is to pull over and turn the car off and then back on, and this is not always effective.
Has i am driving my service shifter light comes on. It will reset after i turn the vehicle off.
The contact owns a 2017 jeep cherokee. On four separate occasions, the service shifter warning indicator illuminated while the vehicle was being driven. When the warning indicator illuminated, the shift indicator displayed that the drive, reverse, and neutral functions were engaged. The vehicle was taken to jerry ulm chrysler dodge jeep ram (located at 2966 n dale mabry hwy, tampa, fl 33607, (813) 463-8459) to be diagnosed, but the mechanic was unable to determine the cause of the failure. The contact stated that a wiring harness related to the gear shifter function was replaced; however, the failure recurred. The manufacturer was notified of the failure. The approximate failure mileage was 32,140.
While driving the warning chimed with a ā€œservice shifterā€¯ message on the dashboard screen. All of the lights (p, d, n, r) were light in the shift indicator. Due to the warning message i was not able to see any other information on my dash. I wasnā€™t sure if i could even keep driving leading me to panic for fear that i couldnā€™t even put the car in park. After some research i have come to find this is a recurring problem with 2014-2019 jeep cherokees. Since this occurred on a weekend i intend on leaving the car parked for safety and calling a dealership monday morning.
I have purchased the jeep cherokee sport 2017 about 2 and half months ago in early august 2017.as of today i have only driven 1986 miles.within these miles i have experienced a serious problem three times which were life threatening while being on the road. Each occurrence has happened when i came on a full stop on expressway (san tomas expressway in santa clara county in ca) and pressing on the brake while the transmission gear is on "d" (drive).when traffic in front of me started moving then i released brake and step on the gas pedal, but the car never moved, the more i stepped on the gas, the car was not going anywhere, then i realized the transmission was functioning as being on neutral, however, the gear shift handle was on "d" in "drive" position.when i looked at my rear view mirror the car behind me was approaching very fast assuming i will move, i had to immediately got my arm out and wave to the car behind me to pass me in order to avoid getting rear ended.then i realized the transmission while in "d" position dropped to "n" functionality but the gear shift and dashboard was still showing as the car was in "d" drive position.then i immediately stopped the engine in "p" position, restarted the car and started driving away.in addition to this problem another problem just started, when the gear shift handle is in "p" position when you push button on the shift handle to move from "p" to any position i started hearing a "click" sound by the ignition key.
As i was accelerating out of a corner, i lost total power in the drive train. I was not able to accelerate at all, its as if the neutral was switched on by itself.all my lights on the gear shifter lit up. My dash displayed a message something along the lines of that i have to put the car in neutral or park, press the brake and change the gear back to drive. As this happened, i was almost hit from behind by the driver driving behind me. I pulled over to the shoulder and put the car in neutral, pressed the brake, and put the car back in drive and nothing happened. I tried it again but this time i put it in park and still nothing. So i put the car in park and turned off the ignition. I waiting about 10 seconds and tried starting my carwhich it would not start. All the lights on the shifter were still lit up and the display message still said the same thing. The car finally started after about 5 tries. All the lights turned off and i was able to drive. This issue seems to correspond with the message that i get several times a week "service shifter". I went to the dealer to get the service shifter checked out but since i was passed the 36k miles, i had no more warranty. I have also researched this issue online and a lot of jeep cherokees are having the same issues. Some were even in accidents with their cherokees when they lost power in the drive train.
Irregular transmission shifting
Several times within the past 2 months, including today; when driving more than 25-35 miles there will be a "service shifter" notification and the associated 'ding' noise notification that comes on. This notification blocks any action on the screen between the speedometer and rpm monitor and only successfully goes away when turning the jeep completely off. This happens while in motion, particularly on highways, and seems to happen more often if i have used or am using cruise control on the trip. It also illuminates all of the lights on the shifter (pnrd +/-). It seems that this could potentially cause a more serious issue with shifting, cause me to become stranded, or become dangerous for myself and other drivers.
The contact owns a 2017 jeep cherokee. While accelerating from a stop, the gear shifted abruptly and caused the vehicle to jerk. In addition, the "service the shifter" indicator illuminated. The failure recurred several times. The vehicle was taken to leith chrysler jeep (5500 capital blvd, raleigh, nc 27616, 919-872-5500) where the technician updated the computer system, but the failure recurred. The vehicle was taken back to the same dealer where it was diagnosed that the gear selector bezel and harness needed to be replaced. The manufacturer was made aware of the failures and stated that they would contact the dealer. The contact also stated that the manufacturer promised to get back with her within twenty-four hours. The vehicle was not repaired. The failure mileage was approximately 3,000.
The contact owns a 2017 jeep cherokee. While accelerating from a stop, the gear shifted abruptly and caused the vehicle to jerk. In addition, the "service the shifter" indicator illuminated. The failure recurred several times. The vehicle was taken to leith chrysler jeep (5500 capital blvd, raleigh, nc 27616, 919-872-5500) where the technician updated the computer system, but the failure recurred. The vehicle was taken back to the same dealer where it was diagnosed that the gear selector bezel and harness needed to be replaced. The manufacturer was made aware of the failures and stated that they would contact the dealer. The contact also stated that the manufacturer promised to get back with her within twenty-four hours. The vehicle was not repaired. The failure mileage was approximately 3,000.
First my air bag light came on and said service air bag system. Next the seat belt light is on and dings when someone is in the passenger seat even the the seat belt buckled. Now my tpms light is on without any issues with the air in the tires. This is an ongoing issue they cant resolve.
Seat belt buckle button cracks with use of a child car seat -rear facing
My husband and i were involved in a 4 car pile up on the 3 lane highway. Traffic abruptly stopped several cars in front of us on the highway and cars were swerving to miss the traffic stopped. The 2 cars in front of us and our car were all able to get stopped without hitting each other. We were stationary (stopped) when we heard squealing tires and were rear ended by a f250 hauling a trailer full of firewood at a high rate of speed. This truck then pushed us forward into the vehicle in front of us. Which then pushed that car into the vehicle in front of it. So, our vehicle was hit from behind and then in the front. There is severe damage to the vehicle, and it has been deemed a total loss by insurance. My concern is that not one airbag deployed during this accident. In addition, the driver's side seat belt did not lock properly. It was pulled almost all the way out and then locked. My husband is not a big guy so it should of locked rather quickly and not at the end of the belt. As a result, of the malfunctioning equipment my husband flew forward hitting his face and chest on the steering wheel. He did sustain injuries to his face and body from the accident. I would like to request that the airbag and seat belt issued be looked at. It does appear that some other jeep models of the same year have some recalls for air bag issues. I have included pictures of my damaged vehicle and the seatbelt. 'parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).'
While picking up my oldest child from school, my three year old toddler reached the shoulder safety belt located in the center seat (next to her car seat on the driver side) and it got wrapped around her neck and nearly strangled her. My child yelled for help. I got out of the drivers seat and ran to her aid and immediately put my fingers between her neck and the belt. I screamed for help. Several adults came to aid and the seatbelt would not let up. Every movement and attempt made to get it to release made the belt tighten even more around my child's neck. The seatbelt had to be cut in order to stop the horrible situation that occurred. The car was in park when this occurred. My child had neck swelling and some bruising from the incident. Had my child been non verbal and not able to get my attention, there is a significant chance she would have died. There is no reason a toddler should be able to reach the shoulder strap while in her car seat harnessed. The seatbelt would not let go. It remained locked and with every movement of my child (my child was panicking and moving) it would tighten further. A child that age does not know of the dangers of seatbelts and there needs to be a safety precaution in place for this kind of situation. I believe the seatbelt is defective and even so there should be some sort of release button for the middle shoulder strap.
The contact owns a 2017 jeep cherokee. The contact stated that while reversing into a driveway, the parking brake light illuminated. The contact stated that the vehicle was not in parking mode. The failure recurred. The dealer was not called. The manufacturer was not made aware of the failure. The failure was not diagnosed nor repaired. The failure mileage was approximately 25,000.
While the vehicle has been running and in motion on city streets, the engine will cut off.the car is left without power steering and without power braking.the car must be placed in park to restart thus necessitating the need to come to a complete stop.this has occurred on four separate occasions and appears to be a problems other have on the same model (without resolution).
This vehicles had a recall on something that has to do with the transmission- the dealership claims to have corrected the issue. However, the vehicle in question is still having slipping issues. Also just recently i noticed when starting my vehicle with the fob it stays on 30 secs and cuts right back off. The tire feature isn't always correct either it says i need air when i don't. I'd like to know how many other consumers have had the problem with the remote start feature..
Multiple sporadic flashing loss of traction light on dry roads and rolling starts.5/10/18 4872m vehicle in motion on city street 35mph "service parking brake" flashed on display5/12/18 5004m making left turn from stop on yield green very slight decline, city street, depressed gas pedal to make turn, car slipped out of gear flashing to put car in neutral or park and then back in drive.car rolled into intersection.i flipped over to tiptronic w/o response, shifted to neutral and back w/o response, kids in backseat while car is stalled perpendicular to oncoming traffic.turned hazards on, shifted to park and back, no response, rolled to side of road at this point.put car back in park, counted to five, shifted back to drive, and car responded.5/12/18 5084m fianc driving, city street 45mph.making left turn across 3 oncoming lanes from stop, car again slipped from gear and flashed message to shift into neutral or park and then back to drive.fianc shifted to neutral and back into drive w/o response.i turned on hazards, he shifts car into park and counted a few seconds before putting it park in drive and pulling off the road.dealership closed.5/14/18 dropped car off at jeep5/22/18 vm from jeep, they didn't know what the issue was5/23/18 jeep called, couldn't duplicate the issue, filed a report w/chrysler, tested grounding, and concluded it was a "fluke in the system".asked me to pick up the car despite not making repair."if you have issues bring it back".
We have had this jeep for one year. Thethe first repair was to service the brakes systemafter 1200 miles. Today same thing again. I got in my jeep to run an errand and started the car pressed on the brake to place the car in reverse and hear a hissing sound under the dash. The brake booster failed again i know this because its happened at 1200miles also and the dealer replaced it already.
My service shifter light has came up 3 separate times. The last time it came on, my jeep took itself from drive to park while i was in motion, locking up my tires and steering wheel. I could not get my park back into drive, and it caused me to slide off the road. It has happened on 3 separate occasions. I have also had my bluetooth and my radio malfunctioning. It changes stations and volume by itself, switches between am and fm and changes volume randomly. My u connect bluetooth stopped working entirely.*dt*tpconsumer stated while driving vehicle shifted from drive to park and the tires had locked up. Incident happened again friday march 13th. While driving service shifter light came on. Vehiclewas towed to a local dealer and repaired.*dt*tp*dt*dt *as
I was stopped at the red light, my foot on the brake and vehicle gear in d, i felt my vehicle is reversing (moving backwards), i thought my vehicle gear was in r and foot on gas padel but that was not the case, i double checked to make sure the vehicle gear was in d and foot on the brake pedal, i put my vehicle in park (p) to make sure it stops and then when light turned green, i put it in drive (d) and started driving. In all that bizzareness, i felt i missed a green light as well. I thought may be the vehicle besides me started driving and it was my vision which made me think that my vehicle moved backwards but i am a long time driver and something like that never happened with me before. I was completely shaken up, thinking that luckily no vehicle was behind me during all that time. I also noticed that my vehicle was at least one vehicle space behind the stoppage line when i started driving again. This strengthened my belief that my vehicle moved backwards.
The car's cruise control was engaged while climbing a slight hill on the freeway. The car failed to stop accelerating at 60 mph (set speed limit). The cruise control button nor pressing the brakes would disengage the system. After approximately 10 seconds, the car accelerated to 75 mph and finally disengaged. This was during the night, with moderate rush hour traffic on highway 16 near port orchard, wa. The dealer (west hills chrysler, bremerton wa) cannot find an error code and refuses to repair the vehicle. I deem the vehicle unsafe to drive while using the cruise control system.
The jeep is used as a flat tow vehicle with our 2004 monaco rv. On june 8, we left ducket mill campground in dawsonville ga to return home to cincinnati oh.the vehicle was attached to the rv with the blue ox flat tow system.the four tires on the jeep were checked and were all rolling.we followed the instructions in the manual, which were also the instructions given to us by the rv dealer who did the installation.one hour and a half after we left, the jeep started smoking. A truck driver who passed our vehicle pulled off the side of the road yelled that the parking brake was on and needed to be turned off.upon checking, there were two flat, chewed up tires.we were towed to a tire dealer in ellijay ga to have repaired.we have one of the tires.that night, we found a jeep salesman from 2017 on youtube explaining the parking brake had to be disengaged to make sure there were no problems in flat towing.this was the first we had heard of this problem. We checked in the manual, and the only mention was that the electronic parking brake can be disengaged. No other warning. When we got home, we had the jeep into the dealer.they could find nothing wrong with the parking brake system. They drove the car, but dd not flat tow it.the person at the tire store showed us how the tire was worn and torn up in a small area, probably caused by the parking brake engaging.since we were not in the car and the car worked fine for an hour and 1/2 (not to mention the entire way down from cincinnati to dawsonville), we believe the parking brake engaged by itself as we drove through the mountains.
I was at an intersection stopped yesterday and my 2017 jeep cherokee limited lost all power steering, and brakes. Dashboard flashed 'car must be in neutral or park to shift gears' and wouldn't go forward, started rolling backwards until i pulled the emergency brake. Turned off the car to try to reset it and took a long time to turn over. Went out with it again this morning and same thing but going about 20mph. This is completely unsafe as i have no control over the car!!!!
Theservice shifter light was coming on. All the lights on the gear shift were lit up. And the emergency brake kept applying on its own. This happened several times over the course of time. I took it to the dealership and it cost me almost $400 to replace the bezel and wiring harness. The service tech at the dealership said we were lucky that the emergency brake didn't apply while going at higher speeds.
I got into my car, buckled up, turned the car on, put the car into reverse pressed the gas, started moving & all of a sudden it was like i hit a brick wall, the car stopped right in its tracks. My dash lite up with the words service shifter. ***this has happened more than once
We just purchased above vehicle with 13 miles on it.like the car, but we were crawling along and the car in front of us stopped.my husband tried to stop and hit both the gas and brake pedal at the same time.the brake pedal and gas were side by side and he hit both at same time.no space between the pedals at all.cost us over 3,000 just for ours.thinking of getting another vehicle just because of the above.
While driving a light comes on and says to service shifter.every time it has come on, i pull over and turn the car off and then it will go off.i'm worried because i've heard others and their brakes locking up and getting into a wreck...on the dash reads park.we have also had a light come on the speedometer that blinks and then makes a loud beep beep beep.it does go off eventually. The worst yet is when i went to start the car, the brake locks up and it won't start or turn over.we had to tow it to a mechanic to get it looked at.finally after trying many things, he replaced the battery and it began to work. Every now and then, it does the same thing, but if i breathe just right it starts.
The contact owned a 2017 jeep cherokee. While driving approximately 40 mph, the vehicle suddenly accelerated. The driver lost control of the steering and crashed into a ditch. During the incident, the brakes and steering wheel malfunctioned and would not operate, and the air bags did not deploy. The vehicle was destroyed. The driver sustained injuries to the back and both knees. Medical attention was not received. A police report was filed. The cause of the failures was not determined. The manufacturer and local dealer were not notified. The failure mileage was 1,700. ..updated 10/19/17
My jeep completely shut down while i was driving. I was approximately 1/2 mile from home, made a left turn and everything shut down.i was driving approximately 32mph. It did restart after about 15 minutes and i quickly drove back home and have not driven it since.
The contact's friend owns a 2017 jeep cherokee. The contact stated that while his friend was driving at various speeds, the brake pedal was depressed and was firm. The service electronic braking system message was displayed on the instrument panel. The contact, who works as an independent mechanic, diagnosed the vehicle with a defective brake booster. The contact replaced the brake booster however, the failure recurred three months later. The contact called victorville motors (14617 civic dr, victorville, ca 92394,(760) 843-8317) and was informed that there were no recalls on the vehicle. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was 62,622.
My jeep along with several other have been affected by this! service shifter and all the lights come on the shifter. Just driving down the highway that alert appeared
Jeep throwing 'service shifter' message and lighting up the entire shifter. Locking brakes, steering wheel and when trying to turn the car off it only continuously tries to turn over instead of shutting off. This started as soon as i pulled out of my driveway on a straight neighborhood road.*dtconsumer was told by the dealer wiring harness in the shifter needed to be replaced or repaired and could not guarantee a permanent fix. Vehicle was traded in and consumer no longer has the vehicle.
Vehicle completely shut down while driving. Had driven about 1/2 mile on a county road, made a left turn and everything shut down. No steering, braking. Very scary!!! was able to restart vehicle after about 10 minutes and immediately drove home. Have not driven it since.
While driving this vehicle made a right hand turn and accelerated uphill.the car died and lost all systems including steering and limited braking.i took vehicle to dealer and found out this was due to low oil.this happened twice within 4 months.no oil indicator ever appeared in either instance.said it was a safety feature to save engine but apparently not human lives.it as scary..i do not trust this vehicle and why is it consuming so much oil.
The contact owns a 2017 jeep cherokee. The contact stated while driving 45 mph, the steering wheel seized. The brake pedal was depressed and seized. The contact stated that the service shifter warning light was illuminated. The contact pulled over and restarted the vehicle and drove to his residence. The vehicle was taken to mckinney dodge chrysler jeep ram & used cars located at 4574 calhoun memorial hwy, easley, sc 29640, (864) 859-1981, where the contact was informed that an oil change was necessary. The vehicle received an oil change but, continued to experience the failure. The vehicle was taken to piedmont chrysler dodge jeep ram located at 4015 clemson blvd, anderson, sc 29621, (864) 305-4234, and was informed that an oil consumption test was necessary. The contact stated that there was oil leaking from the valve cover. The vehicle was taken to independent mechanic and was informed the valve cover needed to be replaced. The vehicle was repaired. The contact stated shortly afterwards the number 3 cylinder needed to be replaced. The contact stated that the vehicle repaired however, the valve cover started leaking again. The vehicle was not repaired. The manufacturer had been informed of failure. The failure mileage was approximately 30,000.
My service shifter light has came up 3 separate times. The last time it came on, my jeep took itself from drive to park while i was in motion, locking up my tires and steering wheel. I could not get my park back into drive, and it caused me to slide off the road. It has happened on 3 separate occasions. I have also had my bluetooth and my radio malfunctioning. It changes stations and volume by itself, switches between am and fm and changes volume randomly. My u connect bluetooth stopped working entirely.*dt*tpconsumer stated while driving vehicle shifted from drive to park and the tires had locked up. Incident happened again friday march 13th. While driving service shifter light came on. Vehiclewas towed to a local dealer and repaired.*dt*tp*dt*dt *as
Driving to work this morning, turn into a busy road and my lights started flashing on the dash and said that you can't shift gears while in motion.. Obviously i hadn't done that.. Took 3 mins just to get the car to turn off since everything was locked up.. Let it sit once off, didn't want to start.. Did it again and finally it started and the lights were no longer lit up! do the recall already! obviously with all the other complaints it's a jeep issue, not an operator issue..
This problem has occurred at least 4 times in a 2 week period. While driving on service streets a pinging noises goes off..the battery light a lightening bolt and shift into drive appears and lasts a few seconds. The steering wheel gets very heavy and hard to turn. The vehicle turns off! the radio continues to play. I cannot shift into park. When i try to turn the ignition it makes a screeching noise..after the second attempt it usually will restart. This is very dangerous and i am afraid to get behind the wheel of my car!
The contact owned a 2017 jeep cherokee. While driving approximately 40 mph, the vehicle suddenly accelerated. The driver lost control of the steering and crashed into a ditch. During the incident, the brakes and steering wheel malfunctioned and would not operate, and the air bags did not deploy. The vehicle was destroyed. The driver sustained injuries to the back and both knees. Medical attention was not received. A police report was filed. The cause of the failures was not determined. The manufacturer and local dealer were not notified. The failure mileage was 1,700. ..updated 10/19/17
Vehicle completely shut down while driving. Had driven about 1/2 mile on a county road, made a left turn and everything shut down. No steering, braking. Very scary!!! was able to restart vehicle after about 10 minutes and immediately drove home. Have not driven it since.
When i cancel cruz control or press on my brake the vehicle revs up the the rpms go up.
I was driving when my car locked and told me service shifter, i immediately call jeep who told me to go the dealership near who told me they couldnt do anything because it hasn't been recalled
Jeep cherokee latitude key ignition, key will not come out of the ignition, after parking to jeep, i tried putting the break on and nothing happens, i could be parking on a flat parking lot, or in my drive way, this has happen three times and three times i have taken it back to the dealer and they say that there is noting wrong, but this keep happing. I would have to leave the car
While driving this vehicle made a right hand turn and accelerated uphill.the car died and lost all systems including steering and limited braking.i took vehicle to dealer and found out this was due to low oil.this happened twice within 4 months.no oil indicator ever appeared in either instance.said it was a safety feature to save engine but apparently not human lives.it as scary..i do not trust this vehicle and why is it consuming so much oil.
Doesn't seem to be turning right. A lot of clicking making noise when i back up. And turn wheel.
A service shifter message come up on my optometer screen 4 times in 3 days. The warning appears in red letters that also highlight all gear lights red and the screen was locked to service shifter. This takes places when i attempt to start my vehicle. The vehicle starts but i cannot shift the gears. I have read other reports of 2019 models having this happen and car stops while in motion. Please review this case, so many jeep cherokee models 2016-2020 have been widely affected by this shift system failure.
While the vehicle has been running and in motion on city streets, the engine will cut off.the car is left without power steering and without power braking.the car must be placed in park to restart thus necessitating the need to come to a complete stop.this has occurred on four separate occasions and appears to be a problems other have on the same model (without resolution).
On two occasions while flat towing the jeep behind our rv the front end wobbled excessively and only stopped when we slowed to almost a stop.both instances happened within 15 minutes of starting to travel in the morning and happened in construction zones where the pavement was rough.we had heard of this issue so we had the dealer install the mopar sterring harness when we bought the car.this was suppose to eliminate the problem but its clear it did not do so.after the last incident we took the car to a jeep dealer who said the problem was the car battery and replaced it.i find it hard to believe that was the real cause since the battery was less than a year old.the dealer also showed us a notice recommending have a charger installed if towing the car more than 3 hours. (again, this doesn't account for our experiences since both of them occured within the first half hour).
While i was driving yesterday, my car died out on me. The car is only 6 months old. I was driving when the battery light began to flash and the car shut off on me. I had electrical power as the sterio was working, but the engine and power steering shut off without a check engine light. I was luckily able to coast into a parking lot and put the car in park. I 'shut it off' pulled the key fob from the ignition and tried to restart it. It had difficulty turning over and about after 39 seconds it turned over and started. Then everything was normal. The car died out on me while going 45 miles per hour on a very busy street and i could barely turn the wheel to get into a parking lot. After this happened the car went back to normal and no warnings were displayed. I went to my uconnect app and it did not register the issue or say there was any issues on the car. If this happens on an expressway this can be deadly and it jeeds to be addressed!
I was driving and the following happened: jeep completely died while driving, battery light illuminated & the screen displayed "place in p, then select gear", i attempted it but i had no power, no ability to steer or brake. I was also broken down in on coming traffic and wasn't able to move. I had to put in neutral and push my jeep out of the middle of the hwy. I'm 26 and 5'4. I'm scared for my life. I cried all the way to work. All i could see was getting impaled by a driver, getting killed and risking losing my 2 year old son! i'm not happy, i'm scared for my life and i have no idea what to do or where to turn! the dealership isn't answering my calls or responding to any messages! consumer stated problem was caused by piston rings were faulty.
Car will shut off while in motion driving in the middle ofhighway traffic. Brakes and gas won't work.power steering function is lost. Error message on dash reads service transmission restart in park with vehicle at zero speed.
While driving down d rthe highway my jeep shut off mid motion, my daughter and i were in the middle of a 4 way. We costed to side of road i cranked it 5-6 times then it started . When my cherokee stoped the dash read shift to park then select a gear. The next time it died again in the middle of the road i was running 55 mph, the oil light flickered for a split second and the car died. The car lot i bought from said they found no issue this is an issue it is going to get me or my kids hurt. I have no warning when it will shut down. The only lights that come on is the shift into park press brake select gear. It is terrifying i use this jeep cherokee to transport my kids. It is happening more frequently.
Service shifter warning. Car stalled twice. It has 45 k miles only. Won't start on first try.
My 2017 jeep cherokee with little under 45,000 stalled this morning on my way to work.the car lost steering/braking control.the battery light came on and stated i needed to shift to park then to desired gear. My jeep would not run at this point.i had to wait a good 5 minutes until i was able to attempt starting my vehicle.however, when attempting to start the vehicle it did not start on the first 2 tries.the 3rd time it finally started.furthermore, after letting my vehicle sit and cool once i got to my work location which is 40 miles away.i and another co worker checked the oil, and the oil barely registered on the dipstick.i will be going to get the oil changed again since the oil was dark and smelled burnt.this is not the first time i've had issued with the jeep cherokee.the other instance all the shifting gears on the console lite up and a message on the dash stated to shift into the desired gear.this too happened while i was driving.this is unsafe, especially in the first instance whereas you lose all control of your vehicle.i have called the dealership to have the vehicle checked out; however, they are unable to get my vehicle serviced until 2 weeks after this occurrence.
My jeep has less than 30,000 miles on it and i keep up to date on oil changes (every 500 miles); however, when the 5,000 mile marker starts approaching i will be in driving in a forward motion and the dashboard will light up saying "shift to neutral or park", the gas pedal tightens up to the point i am no longer able to step on it anymore, and the steering wheel tightens up and i can no longer move that.at this point my vehicle just completely stops in the middle of driving.the most recent time (4,100 miles after my last oil change) i was attempting to merge onto the highway the other day and this same thing happened.it takes about 4 minutes for the car to start working again, but this is an extremely unsafe issue that should not be happening.i have had this issue happen multiple times in the past, and the dealership shrugged it off.i have had enough of this, a vehicle (even without a recent oil change, let alone a vehicle that is up to date on oil changes and hasn't hit the 5,000 mile marker) should not come to a complete stop in the middle of driving.this is a huge safety hazard.obviously other people are experiencing the same issue.at any point, i feel as though my vehicle might stop working on me at a random time (again without any warning whatsoever) and cause me to be in a sever accident.this is not a matter to take lightly, i have been contacting my dealership and have yet to have any help/ issues resolved.
Electrical system: wiring details issued june 4, 2018recall id 299936 nhtsa campaign #18v332000 vehicles affected 4,815,661component affected electrical system: wiringpower train: driveline: differential unit details issued july 14, 2020recall id 314017 nhtsa campaign # 20v343000vehicles affected 67,248 component affectedpower train: driveline: differential unitwheels: rim details issued october 13, 2017recall id 269528 nhtsa campaign # 17v543000vehicles affected 22,242 component affected wheels: rim
I have not even owned my vehicle a year now.i have never had an issue with steering shaking or pulling.i went to get my tires rotated for the first time at a local dealer and they stated the all 4 of my tires had all irregular wear on them on the inside of the tires only.it was believed to be a defect from the beginning with the alignment or another steering issue that has caused such irregular wear (including the rears).per your warranty the tires are to be rotated every 6,000 miles.i had them rotated at 7,292 miles in which when brought into do a warranty claim jeep claims that i didn't do the routine maintenance per the warranty claim so this would not be covered.my vehicle now has over 12,000 miles on it and was also told if it was an alignment issue that this is only covered until 12,000 miles.i am very unsatisfied with my warranty and do believe this was a defect with all 4 of my tires with such irregular wear.
The shifter has been replaced twice on the vehicle; the first time in warranty (2018) and the second time this weekend where i needed to pay out of pocket. (june 2019) at random times, the service shifter message appears and the entire shiftier panel lights up. The car accelerates by itself and sometimes the car jerks forward especially when the car is in park or i am on the brakes.in rush hour highway traffic, bumper to bumper traffic or local trafficsame thing. I can be doing 20 mph or 75 mph and the error message appears. I reported this to my rick hendricks jeep dealer and they said they seen it before as well as napleton in florida. I also looked online and see that multiple 2016 -2018 jeep owners reported the same issue once the car is more than 10,000 miles. The car changes gear by itself.
Jeep will stall while driving. Engine will shut off, lose power steering, cannot accelerate to try to get out of harms way, battery, oil and engine light will come on and receive a message saying to "shift to park or neutral to start the vehicle". If you want a couple minutes the jeep struggle to turnover but eventually will. This is extremely dangerous and this vehicle needs to be recalled immediately!!!! this is a major safety issue!!! it has happened to me 6 times in the past 3 weeks. It happens while driving and occurs without warning on any street or highway, turning or braking.
While driving the service shifter prompt came on and all the lights on the gear box turned red. The safety risk when this prompt came on is huge as you are driving and trying not to panic as you don't know if the car will stall or stop suddenly. Many other people with jeeps have experienced this problem. There should be a recall for this issue. This vehicle has under 25,000 miles. I went to the dealership and was informed the parts are not covered under warranty. It was confirmed the bezel and wire harness will have to be replaced which the dealership did on 6/24/2021. The vehicle was only inspected by the dealership. No other warnings or dashboard messages prior to 6/23/2021.
The contact owns a 2017 jeep cherokee latitude 4x4. The contact stated while driving at 30 mph, the service shifter warning light illuminated as the gears light up. The contact veered to the shoulder of the road, turned the vehicle off and back on which failed to resume back to normal. The vehicle then was taken to the dealer where it was diagnosed but the part repaired was unknown. The vehicle was not repaired. The manufacturer was made aware of the failure however no further assistance was taken. The failure mileage was 30,600.
My service shifter light has came up 3 separate times. The last time it came on, my jeep took itself from drive to park while i was in motion, locking up my tires and steering wheel. I could not get my park back into drive, and it caused me to slide off the road. It has happened on 3 separate occasions. I have also had my bluetooth and my radio malfunctioning. It changes stations and volume by itself, switches between am and fm and changes volume randomly. My u connect bluetooth stopped working entirely.*dt*tpconsumer stated while driving vehicle shifted from drive to park and the tires had locked up. Incident happened again friday march 13th. While driving service shifter light came on. Vehiclewas towed to a local dealer and repaired.*dt*tp*dt*dt *as
When coming to a stop on a city street my vehicle dinged, turned off and a message displayed on the dash 'shift to park or neutral, press brake, select gear'. I could not use my steering wheel or breaks during this time. I put the vehicle in park, turned the ignition off and full took my key out. Then attempted to start it. I only heard a slight sound but no turn over. I repeated this step and this time, after momentarily sputtering, i was able to give the car gas and it stayed on. I could smell oil at this point. It seems this is related to excessive oil consumption, which triggers the car to shut off to protect the engine. Except the oil level in the vehicle is fine and there are no prior warnings before this happens.
My jeep along with several other have been affected by this! service shifter and all the lights come on the shifter. Just driving down the highway that alert appeared
Jeep says 'service shifter' and shows up on the dash and all the lights turn red on the shifter itself. This has happened multiple times in my jeep. The frequency has gotten worse. I had to restart my jeep in the middle of a road to get the lights to go away, and within minutes now it is back on. It has gone away in the past but for an unknown time (sometimes a day sometimes weeks.) it has happened while shifting, driving, and while parked. The light is not only dangerous because you cannot see anything else on the dash but also concerning since it is a known shifter issue.
I was at an intersection stopped yesterday and my 2017 jeep cherokee limited lost all power steering, and brakes. Dashboard flashed 'car must be in neutral or park to shift gears' and wouldn't go forward, started rolling backwards until i pulled the emergency brake. Turned off the car to try to reset it and took a long time to turn over. Went out with it again this morning and same thing but going about 20mph. This is completely unsafe as i have no control over the car!!!!
My service shifter light has came up 3 separate times. The last time it came on, my jeep took itself from drive to park while i was in motion, locking up my tires and steering wheel. I could not get my park back into drive, and it caused me to slide off the road. It has happened on 3 separate occasions. I have also had my bluetooth and my radio malfunctioning. It changes stations and volume by itself, switches between am and fm and changes volume randomly. My u connect bluetooth stopped working entirely.*dt*tpconsumer stated while driving vehicle shifted from drive to park and the tires had locked up. Incident happened again friday march 13th. While driving service shifter light came on. Vehiclewas towed to a local dealer and repaired.*dt*tp*dt*dt *as
The contact owns a 2017 jeep cherokee. The contact stated the service shifter message displayed on the instrument panel. Additionally, there was water entering the vehicle at the wheel hub liner at the bolt head. The carpet was wet from water intrusion into the cabin of the vehicle. The contact stated the rain water caused the vehicle to rust. The vehicle was taken to two independent mechanics where the contact was informed that the shifter needed to be replaced. The local dealer was not contacted. The vehicle was not diagnosed nor repaired. The manufacturer was contacted but, no further assistance was provided. The contact stated the failure was like service bulletin: 2301516 a. The failure mileage was 50,000.
Water was found puddling the driver side floor board and driver side passenger floorboard. There was found that the factory did not seal a seem between the wheel well and the firewall causing the leak. Evidently this was a common problrm according to jeep forums. The standing water is very hard to get out and is causing fowl smell. All of this occurs after i had taken my vehicle through its first automaticcar wash.
Vehicle wasin an accident on 06/27/2020. The vehicle was traveling at approximately 45 mph on a road flipped 6-8 times and impacted 3 trees. No airbags were deployed.*dt
The rear view mirror create a doble vission its intended to dim if someonebehind cams whit hig beams on to reduce the brightnes whit the doble mirror orshadow that creates but on thus case on day light that mirror creates a doble shadow or doble vission confiusing the vission i nees to be investigate and examin the rear view mirror if its been made it whit careles because it cams whit 911 and assist buttons or if need to ve replaced because cn cause any tipe of accident at the time to pass or back up becausw the doble vission that make it
The contact owns a 2017 jeep cherokee. The contact stated that the service shifter warning light illuminated on several occasions. The contact took the vehicle to eastgate chrysler jeep dodge ram (500 shadeland ave, indianapolis, in 46219; (317) 352-9361) who were unable to identify the cause of the failure due to there not being a warning light illuminated. The contact stated that the vehicle was taken back to the same dealer who replaced the shifter and the wiring housing. The failure persisted. The contact stated that she noticed that when it was cold outside they noticed that the driver's side front door was extremely difficult to open. The contact stated that once the temperature was warmer, she could hear water moving around inside the door. The contact stated that an appointment was scheduled to have the vehicle inspected. The manufacturer was not made aware of the failure. The approximate failure mileage was 516.
While flat towing my jeep behind my motor home from antioch,to crescent cityca on july 1, 2020, i was thirty five miles from antioch, when my jeep started swaying severely left and right and bouncing.i thought that i had two blowouts on the right rear of the motor home.i had to slow down to two miles per hour until i could pull off the hiway.i had to dis-connect my jeep from the motor home and put it in drive mode.when i did this my light on the dash said check engine light.i called the jeep dealership in petaluma and they told me to bring it in tthey said the brain in the computer went dead and they had to re program it. I then had my wife drive the jeep and follow me behind the motor home 315 miles to crescent city ca.it took a couple ofdays and i drove 21 miles into brookings ori told the jeep dealer about the sever swaying and bouncing and the service tech gave me a copy of a star online publiation case #s1823000010.the release date of 03-09-2018.vehicle issue explains about my jeep.it explains that i need a kl-flat tow kit p/n68321424aatsb08-022-16.this kit allows the electric power steering to active and separate from other systems during flat tow.this kit costs $132.00 plus labor of $390.00.i bought my jeep in february 2017.the star online publication is dated one year and one month after i bought my jeep.there never was a recall on my jeep and i am wondering why.i have been dealing with the service manager and they have refused to pay to install the kit.i plan on leaving 10-01-2020 my wife will have to drive the jeep 375 milesbehind my motor home. I will be dealing with them when i get home.please let me know after you investigate this if it should be a recall item my vehicle is a 2017 jeep cherokee latitude with active drive ii
Every time you hit a bump you hear a rattleor a loud clump noise ! it sounds like something is falling apart or lose : struts have to be changed a lot on this vehicle ! needs to have a recall there are several complaints about struts being bad !
Defective drivers side front strut began knocking on unpaved roads at 14,000 miles on 1 year old jeep cherokee.dealer verified defective strut and replaced under warranty.now at 31,000 miles passenger side front strut has severe knocking even on small bumps in road and vehicle front end shudders upon braking.apparently, this other side strut is also defective.working with jeep to verify defective strut and have replaced. Upon research, have seen owner comments about manufacturing defect in front struts of several jeep vehicles.
The vehicle has had multiple problems since my purchase date issues with the sunroof which has continued to persist, as well as a strut, hub, strut assembly, electronic parking brake and also now that i have taken it in there are more problems arising and now i have a check engine light on service all brake system lights on and light and traction control light on and also a 4wd system unavailable light on after taking it in to get fixed and the dealership fixes one problem and more keep arising! the vehicle was parked and then when i turned it back in that's when the parking brake would not disengage and then the sunroof and popping sounds were happening while driving. The transmission issue is when i am driving it is shifting way to often and shifting very wonky. Then also when shift the transmission into gear it doesn't engage and then when it does it litterally could through you forward in your seat when it finally engages.
Refering to complaint # 11351451. The entire complaint did not transmit.the service tech gave me a copy of the star online publication case # s1823000010the release date 03-09-2018.the publications states that i need a kl flat tow kit p/n68321424aa this kit allows the electric power steering to active and separate from the other systems during flat tow.i bought my jeep in february 2017.the star online publications is dated one year and one month after i bought my jeep.there was never a recall on my jeep and i am wondering why ?how many complaints were filed with jeep about this incident?this is an accident waiting to happen.if i had been on a bridge with heavy truck traffic behind me how would i be able to pull over and dis-connect the jeep and drive off the bridge safely?if i had been towing my jeep by myself how would i accomplish what need to be done?i have been dealing with the service manager at antioch jeep dealership and they refused to pay for the kit and the labor to install which is over $590.00.i am in crescent city until september 30. I will have my wife drive the jeep behind the motor home 375 miles home please let me know after you investigate if this should be a re call by the jeep dealership.my jeep is a 2017 jeep cherokee latidude with active drive ii
2017 jeep cherokee with only 37000 miles the intire front end fell out while driving causing an accident. Wheel, intire hub assembly, axle, and strut. While thankfully traveling low speeds in the city
After service shifter recall was fixed it still continues to come on,my shocks are leaking, poofs of smoke come out of my vents,check engine light goes off and on, my heater and air only works sometimes, and i have replaced my battery 4 times. I onlyii
So i got my car in april 7, 2020. My car has been in and out of the shop for the past couple months. To my engine stalling out to my car not. Shift that right way. A new transmission was put in january 2021. My electric stuff in the car goes in and out all the time. So it m mess up the computers this car has now had 4 new computers put in the car and i'm still having problems with it. And it does this anywhere on highway city street.
Very scary for me tonight. Was driving my brand new jeep when it started smoking and caught on fire. Less then 3000 miles. Luckily i was able to get out in time and have no one with me. Would probably never buy a jeep again.*/bfvin unavailable 11/20/18
While driving service shifter comes up on dashboard and all gear lights are lit up. This has been happening since about 6months into owning car. The jeep dealership says it's not a problem but now my car wont start.
I was driving my 2017 jeep cherokee trail hawk today when the 'service shifter' light came on. I've heard this has been a problem with a lot of other 2017 jeep cherokees
In motion 3 times now all shifting lights light and we get error message service shifter soon.once it started running ruff and felt like it was trying to shift without human input. Pulled over turned off waited short time started and error was gone. Third time it happened turned off cleared on restart and drove 1/4 mile came back on. No dealer in area clames to have ever heard of it. I can find others on online forms with same issue dealers also saying never heard of it. A fix needs to be found otherwise this is an extremely expensive lawn ornament.
Randomly get all the gear shift lights light up and message appears on screen saying "service shifter".this happens randomly while in motion, sometimes you have to turn the vehicle off a few times for it to go away.at first was very infrequent but lately a lot more frequent.
The shifter service light comes on and all the lights on the gear shift light up red. I have to turn the car off and then on again to shift gears. It happens at random times on a regular basis. I'm listing the first time it happened, but it happens more and more.
While i was driving a 'service shifter' light suddenly appeared in my center display and all the red lights next to the shifter were lit up. Not sure why or what to do about it.
The service shifter lights comes on randomly when i'm driving. It is happening more often here lately. I have seen many complaints about this issue. This should be a recall due to so many people having trouble.
I put my car in drive after backing up and all the lights on the shifter illuminated and i got the notice to "service shifter ". I turned the car off and restarted and the shifter was normal again.
Service shifter light comes on and shifter lights all turn red. Initially would reset after restart, now stays on. Started at 20,000 miles, now at 32,800.
Sudden shattered sunroof
My car just shuts off for no reason for about 2 hours and when it come back on the service engine light comes on and the battery light comes on. I took it to the dealer they said the alternator and battery died. Also the key throb won't come out the ignition i only had the car for 4 months i am the first owner so i don't know how that's happening.
Continually getting service shifter warning while driving down the highway and then all gears light up red, for example, pdrn. I have heard of multiple people having this issue and heard that the car may even lock up.
This jeep cherokees oil is evaporating causing my car to cut off in the middle of the high way.i check my oil every other day. My oil evaporates while driving i have had the car checked for oil leaks 5 times.this vehicle also cuts off and say shifter and i have to pull over turn the vehicle off let sit for 5 minutes then restart. I have also had to get a tune up at 50000 miles due to manufactural defect according to my mechanic an alert showed them what was wrong. I have almost been struck by other vehicles while i am trying to get over lanes to pull on the side of the road. This is a safety issue so much so i will not drive with my grown children and definitly not my grandchildren.
As i took a left hand turn my 2017 jeep cherokee latitude 4 cy 4wd just shut off in the middle of the street, i just had my oil changed 5000 miles ago but yet, there was barely any oil in my vehicle. I was in motion on a city street, car could have rear ended me.
While driving the service shifter light comes on and every light on the gear indicator lights up.dealer says they do not know.after vehicle has been turned off it went away. Dealer told me we are fine to drive if it doesnt come back
While i was driving yesterday, my car died out on me. The car is only 6 months old. I was driving when the battery light began to flash and the car shut off on me. I had electrical power as the sterio was working, but the engine and power steering shut off without a check engine light. I was luckily able to coast into a parking lot and put the car in park. I 'shut it off' pulled the key fob from the ignition and tried to restart it. It had difficulty turning over and about after 39 seconds it turned over and started. Then everything was normal. The car died out on me while going 45 miles per hour on a very busy street and i could barely turn the wheel to get into a parking lot. After this happened the car went back to normal and no warnings were displayed. I went to my uconnect app and it did not register the issue or say there was any issues on the car. If this happens on an expressway this can be deadly and it jeeds to be addressed!
Service shifter light comes on at random times. While driving or when turning on the vehicle.
The shifter has been replaced twice on the vehicle; the first time in warranty (2018) and the second time this weekend where i needed to pay out of pocket. (june 2019) at random times, the service shifter message appears and the entire shiftier panel lights up. The car accelerates by itself and sometimes the car jerks forward especially when the car is in park or i am on the brakes.in rush hour highway traffic, bumper to bumper traffic or local trafficsame thing. I can be doing 20 mph or 75 mph and the error message appears. I reported this to my rick hendricks jeep dealer and they said they seen it before as well as napleton in florida. I also looked online and see that multiple 2016 -2018 jeep owners reported the same issue once the car is more than 10,000 miles. The car changes gear by itself.
Jeep throwing 'service shifter' message and lighting up the entire shifter. Locking brakes, steering wheel and when trying to turn the car off it only continuously tries to turn over instead of shutting off. This started as soon as i pulled out of my driveway on a straight neighborhood road.*dtconsumer was told by the dealer wiring harness in the shifter needed to be replaced or repaired and could not guarantee a permanent fix. Vehicle was traded in and consumer no longer has the vehicle.
The service shifter notice comes up and all the gear lights light up at once.
Jan. 2020 the enginelight stays on all the time. Now 4 times sept. 2020 service shifter light has come on. July 2020 air condition had to br replaced.
My car will read 'service shifter' and all the lights will come on for all the different gears. Someone i know has the same make/model/and year of my car and there car did this and then when she was going 70mph her car slammed by it's self into park at no warning. This terrifies me to drive this car. Especially because i am getting the same 'service shifter' notification. She ended of wrecking the car and almost hitting a semi on the highway, i do not want this to happen to me.
Service shifter light appears and all lights go red on gear shifter.
Vehicle stalls without warning
My 2017 jeep service shifter keeps on turning on i have taken my car to the dealership several times and they have 're programmed it' and 'fixed wiring' and it still keeps on turning on.
I was driving and the following happened: jeep completely died while driving, battery light illuminated & the screen displayed "place in p, then select gear", i attempted it but i had no power, no ability to steer or brake. I was also broken down in on coming traffic and wasn't able to move. I had to put in neutral and push my jeep out of the middle of the hwy. I'm 26 and 5'4. I'm scared for my life. I cried all the way to work. All i could see was getting impaled by a driver, getting killed and risking losing my 2 year old son! i'm not happy, i'm scared for my life and i have no idea what to do or where to turn! the dealership isn't answering my calls or responding to any messages! consumer stated problem was caused by piston rings were faulty.
Message on dash came up saying service shifter. All lights on around the shift stick.called dealer n they say it's a 'common problem with jeeps' and i need a shifter module n wiring.i looked it up on internet n there are many groups with this complaint.some say their auto died while driving or gears won't shift right.why no recall??apparently it's beengoing on for few years.they need to fix the problem!i was driving and when warning comes on the mph n stuff doesn't show on dash n lights are lit up on gear.very distracting!
'service shifter' message while driving. All the lights on the shifter come on; prnd. Message goes away once the vehicle is restarted. I have heard nothing but complaints about this and nothing is being done.
My service shifter light comes on random at any time. Turn off my jeep and restart it and it goes away. Now my push start button will turn on my dash but when i go to start the jeep it will just click. Im beginning to wonder if its because of the shifter error. It has to be in park and if all the lights are on then maybe it will keep my jeep from starting correctly.
Service shifter light is coming on the instrument panel and all the lights near the shifter are lit up. Also the vehicle jumps into gear.
Gear shifter: all lights come on and an error code stating that shifter needs to be serviced. This has happened twice within approximately one month apart. If the vehicle is turned off and restarted the error code does not return.
Hello,in march i received a performed recall w84 for my 2017 jeep cherokee. A recall w84 the pcm and tcm modules. Since then i have had on the cluster a warning light which came on stating 'service shifter'. When this happened, all the lights on the shifter turned red. This happened when driving. This was a intermittent issue that was becoming more consistent. I went to mckevitt for reparation. It costed me $735!$360 for diagnosis, $120 for parts and $235 for labor!
'service shifter' words appeared on screen and all of the red lights on the shifter appeared. The vehicle was in motion on a city street.
When i first purchased my vehicle at 50,000 miles the service shifter came on, we got it fixed no problem. Now i am at 56,000 miles and the service shifter has now come back on. I have read hundreds to thousands of complaints about this problem with jeep cherokees and something needs to be done about it. Please recall jeep cherokees.
The 'service shifter' warning light comes on and the steering locks up. This has happened once before and the shifter control module and wiring harness was replaced. It has been about 10 months since that service. Chrysler has a warning noted but it's not a recall.
While driving approximately 25-30 mph, a service shifter alert on dashboard.all lights surrounding shifter lit up.i pulled over, turned the car off, waited a few minutes and when i turned the bar back on, the alerts were gone.
While driving i hear a notification bing and the dash says 'service shifter' and all the shifter's indicator lights are solid red. Apparently this happens a lot and restarting the engine only temporarily resets the computer to acceptable.
Car was purchased in april 2017.twice the vehicle wouldn't start for no apparent reason. The car is parked on the street and wouldn't start early morning on a saturday and again late afternoon on this past tuesday.both occasions, i tried using the fob to unlock and perform a remote start, vehicle would not turn on.eventually, the car did start, but the reason is still undetermined
Service shifter warning, shifter lights from prnd, while in drive
Service shifter notification came on again. I had it replaced under warranty at 33704 miles. Came on again approximately 50,000. Called dealership, no longer under warranty. Looked online, this is an on going issue with cherokee's and fga will not do a recall. **this notification cames up on the hud and cannot be removed without service, thus making my display useless.**
Periodically while driving, a "service shifter" notification will turn on and all of the lights on the shifter indicating gears will light up. If the car is turned off and restarted, this notification will disappear. This has happened to me 6+ times randomly over the past year that i have owned this car. A quick google search shows that many other owners experience the same false notification. The unreliability of this notification is unsafe and should be investigated.
The shifter is going out with 47000 miles in it and no recall or anything .so oneday it will not go in gear .
Car has been in shop numerous time shifter service 3 times alternator engine 4 times, new tires needed at 20,000 miles etc.stops working shuts off numerous times on highway in motion!!!
While driving home from work on 5-7-19 i heard a ding & a the message service shifter came up on my dash & the red lights next to the gear shift all lit up. I was moving at the time & when i reached a stop light i put vehicle in park then back to drive but nothing changed. Took it directly to the dealership & they said they'd only heard of this happening to a few vehicles but i have just found tons of complaints for the same issue. Ordering parts for it but i'm afraid to drive it & was told it would take a couple of days to get the parts followed by them calling me to set up a time to bring it in for repair. This is a 2017 with a little over 27k miles. I shouldn't have to be doing this yet or ever.
Service shifter warning lights come on...7 times in a month.first time was july 24th. First couple times was when i started the car, every other time it's been while i was driving.
Jeep says 'service shifter' and shows up on the dash and all the lights turn red on the shifter itself. This has happened multiple times in my jeep. The frequency has gotten worse. I had to restart my jeep in the middle of a road to get the lights to go away, and within minutes now it is back on. It has gone away in the past but for an unknown time (sometimes a day sometimes weeks.) it has happened while shifting, driving, and while parked. The light is not only dangerous because you cannot see anything else on the dash but also concerning since it is a known shifter issue.
When i started my car, a "service shifter" message appeared on my dashboard screen & every gear on the shifter turned red.i turned my car off & back on again.the message & red colors on the shifter appeared, again.i then turned my car off & back on again, & the message & colors did not appear.
I purchased this vehicle in june of 2017.the service shifter error began popping up in november or december of the same year. It resets once the car is turned off and then restarted. I am currently approaching 20,000 miles and it seems with every new mile accrued that the light is coming on more often. After reading several online forums regarding this issue i realized that i am not alone. One persons account mentioned that their car was going 70 miles an hour when suddenly the car switched to park, causing a major accident and injury. This is very disturbing to me. Although my car hasn't shifted while the code is on yet. I am worried that me or a loved one (or a stranger for that matter) will end up being hurt or in a serious accident.
22.476 miles on vehicle and service shifter message appearing while driving
The back up camera gets snowy at time - you can not tell what you are looking at when trying to back out of a spot where you can not see around other cars - various time when putting in reverse - radio volume takes a minute to adjust at various time - radio has been replaced - has been happening for several months on and off
The rear back up camera cuts out while backing up and goes to static.
I was taking my car out of park when i noticed a really loud clicking noise coming from the shifter. I took itback to the dealership and i was told that the shifter would be replaced. When i picked my truck up the noise was even louder, and this time i had an error message on my dash board that read "service shifter". At that time the dealership had already replaced the shifter. After they ran more test and attempted to fix it a total of 10 times, i am still having the same issue, where the error message says "service shifter" and the clicking sound is very loud. After speaking with the service manager at the dealership, he informed me that the shifter was just recently replaced once again and that the other attempts to replace the shifter were a result of the replacement shifters being "bad' (defected). Chrysler customer service has been notified of every occasion that my vehicle has been serviced for this issue, and they have even escalated this matter to their corporate level technicians known as "star". I was told by customer service that star was unsure of the issue upon them being contacted in reference to this issue. I have yet to see an active recall on this part, but out of the year and 8 months that i have owned this truck, i have spent approximately a year and 4 months taking it to the dealership to be serviced for the shifter.
Service shifter light came on when driving g home, i can't see my speed.
Getting a service shifter light coming on while driving on both highway and city streets while moving.all the shift positions light up on the gear shift and the main display shows "service shifter". After research, i find many many complaints of this same problem on multiple jeep cherokee message boards online.many stating that it comes back after "repair".https://ca.cargurus.com/cars/discussion-t68742_ds990296 first occurrence was in november of 2019.no rhyme or reason to when it happens.
Service shifter light constantly comes on. Told nothing is wrong other than can be replaced. Not covered under warranty. Seems to be a common occurrence with the vehicles and should be a recall.
Service shifter light comes on.need to turn off vehicle and restart. If light is on and vehicle running the shifting is hard and steering is loose
Service shifter light keeps coming on.
For no apparent reason the "service shifter" message appears on the instrument panel blocking most other active driving information and all dots on the shifter housing become red.see pics. This has occurred countless times since we purchased the vehicle in 2018, but does not appear to affect it's driving capability.i have combed through countless jeep forums on the internet and would say it is a very common problem however with no clear solution. Jeep has failed to address this ongoing issue and i am uncertain of the potential risk i am taking by continued driving of this vehicle and what effect this actually has on the vehicle and its future drivability
Service shiftier going off while on expressway!
Service shifters
Getting a service shifter message and the lights next to my gear shift all turn red. I checked online and it seems to be a jeep cherokee only issue and a lot of people who brought it in to the dealer for repair either got their car back without the issue being resolved or the dealer didn't know how to resolve it or the car came back in worse condition than before. This is clearly a jeep cherokee manufacturing fault that needs to be resolved with a recall.
Vehicle won't start no click or crank all lights are on and dash reads engine too hot , vehicle hasn't been running for about 3 hours today.
My keep is not even at 30.000 and the service shifter light came on. I went to turn it on from the parking lot and that's when i noticed it.
Shift gear light comes on
3/15/2019 at 12:15 i was driving back to work after lunch and my center display panel suddenly change from displaying mph to a message that read "service shifter".when i looked at my gear shift all lights were lit instead of just d.i immediately returned home (i was a mile away) and put the car into park.the message remained on my center console and lights remained lit.i turned off/on the vehicle with same results.i put vehicle into garage and called rothrock motors to schedule an appointment.will drop vehicle of 3/16/19 but no eta on return since they cannot tell me what the issue is until they look at it.however, i've found hundreds of complaints in the past 2 years after a very quick google search with same issue for jeeps, not just my model.
While driving a light comes on and says to service shifter.every time it has come on, i pull over and turn the car off and then it will go off.i'm worried because i've heard others and their brakes locking up and getting into a wreck...on the dash reads park.we have also had a light come on the speedometer that blinks and then makes a loud beep beep beep.it does go off eventually. The worst yet is when i went to start the car, the brake locks up and it won't start or turn over.we had to tow it to a mechanic to get it looked at.finally after trying many things, he replaced the battery and it began to work. Every now and then, it does the same thing, but if i breathe just right it starts.
This has happened 4 times now starting in jan 21, 2020.stopped at stop sign and shut off.tried to restart and would not.waited about 3 minutes and it started.as i slowed down for another stop sign it shut off but restarted immediately.as i slowed down for another stop sign i turned right with out stopping and the engine shut off.all the idiot lights on dash came on.battery was fully functional.car would not start for 45 minutes and then it finally started.car was taken to dealership and they could find nothing wrong.their answer was 'if we can't duplicate it there is nothing we can do.if it happens again bring it in'.what is that suppose too mean?it happened again on 5-13-20, 5-15-20 and 5-31-20.all these times it was when we are driving along and making a right turn.engine just shuts off.on 5-31-20 i was in a traffic lane making a right turn with other traffic behind when the engine shut off.the driver behind me was beeping his horn for me to move as he had not known my engine shut off.would hate to have this happen if i was on an interstate.just had the battery replace under warranty on 5-28-20.engine oil gauge read 54%not sure what the problem is but sure doesn't sound safe to me.calling the dealership tomorrow to get an appointment.
Service shifter message has come on 3 times.occurances1. Driving on the highway2. Starting car in my driveway3. Starting car in my driveway
My 2017 jeep had just turned over 30,000 miles when a service shifter message appeared on the dash. All the lights lit up on the console where the shifter sits. This happened 4 times in one week. I put it in park, shut it off, restarted it and the message went away. It did it when i first started it.then it appeared again while driving down the road. The 3 year 36,000 mile warranty ended in august of this year so of course i was required to pay for the shifter bezel and wiring harness to fix the issue.the dealership told me that if i let it go and didn't fix it, eventually, it would not go into gear. Upon googling this problem i see that others are having this same issue with their jeeps.i am upset and wondering why this is not a factory recall issue.i do not believe a 3 year old vehicle with 30,000 actual miles on it should be having this problem.i read many stories similar to mine.it seems like this is something that needs to be addressed!jackie prasnicki
The 'service shifter' warning pops up and all the lights on the shifter turn red. It happens randomly while i am driving and scares me. It will not allow me to see any other screen while on. I have heard that it can cause the car to not go into park... I have read 100's of other s having the same issue with the 2014-2018 models. This is a huge concern for the safety of my family. Both times this happened i was driving the vehicle. Once in reverse backing out the driveway, and once while driving on the freeway at 70+ mph. I stopped the car both times, shift it off and restarted it and the warning and lights went off. But what if i can not put it in park next time. What happens then. The dealers are replacing wiring harness only to have the issue happen again. There is no clear reason or fix for this issue so it needs to be addressed!!!
My gear shift prnd letters will randomly light up with a warning being displayed saying service shifter. The light comes on randomly while driving or while parked. The light shuts off when the car shuts off and turned back on but comes on randomly again periodically.
2017 cherokee had a "service shifter" alert pop up and all the lights on the shifter lit up red. Have 33,700 miles. Alert came on driving straight on a city street. I wasn't far from work , so as soon as i pulled in i put it in park turned off the engine waited a few minutes keeping my foot on the brake and restarted it to make sure it had gone into park. (lights were all red, so while i knew i had it in position i wanted to be sure) i also placed my parking brake to be on safe side.
While driving the vehicle,the engine just shut off and all warning lights were displayed.luckily i was not in heavy traffic or on highway.had to wait about 30-45 seconds before it would restart. This has happened 3 times in the last month ( april). Is there a recall for this. I'velooked into this problemand there are several complaints of this same issue.
Doesn't seem to be turning right. A lot of clicking making noise when i back up. And turn wheel.
Service shifter light will come on & disappear. Dealerships do not know what the issue is.
My 2017 jeep cherokee trailhawk keeps giving me a "service shifter" light/warning. This has happened several times. The lights or warning goes away when i turn my jeep off and i restart it. I called and went to the dealership and was told i had to take the jeep when the warning comes up but it is hard to get it there as it usually happens when i am not near the dealership. This issue has happened while in park, driving on the highway and on city streets. I was told by the dealership that they don't cover fixing the issue.
Just bought the jeep with 78,000 miles. Haven't made a payment and the service shifter message keeps coming up as well as service start stop system.
On several occasions as i'm driving my 2017 jeep cherokee the service shifter warning came up on the display screen the front tires lock up and won't move i've had it to the dealership two different times and they tell me nothings wrong with it and told me i would have to keep driving it until they could re-create the incident that happened several times
Service shifter 8/14/2020 sep 4, 2020
The service shifter light came on with all the lights on the panel staying light. This happened three times in the space of two days, but shut off when the car turned off.yesterday all the lights stayed on and the screen would only show service shifter.just went over 17k miles on my 2017 cherokee.took it to the dealership, and the mechanic was a bit nonchalant. " don't worry.we see a lot of this.it could be a wire or a fuse or a pin or i might have to replace the plastic and the gear shifter." left it at the dealership to fix, probably take a week or two to fix according to the mechanic. I was looking at the complaints on this page and it seems like there are numerous for this same issue.wondering why it has not been recalled yet.i no longer feel safe driving this vehicle.
Today was the second time this has happened. I get into my car and turn it on and all the lights on my shifter are lit up red and the service shifter display comes on. I turn off my car and restart it and the lights go off. This happened once before when i got i to my vehicle to start it.
Bezel and shifter harness malfunction which is dangerous and numerous complaints on internet.dealer ordered parts. $456. This needs to be a recall.
My jeep has about 26,000 miles on it, since i've purchased this vehicle brand new off the lot, it has been towed 6 times for engine failure.my engine is burning the oil, with out warning while driving, the car shuts off.the dealer insists this is normal, but it is not normal for a car to absorb or burn oil.
Service shifter warning came on and all the lights in the shifter light up. Was driving on a side road in town going approx 25 miles per hour. Warning notice and shifter lights went off when i pulled over and shut vehicle off.
Service shifter light keeps going on
Service engine light is coming on. We just bought this on 12/28/2019 with 46198 miles. Sifter issues. Light came on as driving down the highway at normal speed.
Service shifter pops up when starting vehicle
Service shifter message popped up. All lights on shifter came on.
Car stopped on me and keeps doing it before it does it says service shifter i have contacted jeep , i have went to a dealership.but no one has helped and my 2 year old was in the car yesterday when i locked while i was driving
The words "service shifter" comes on my dash. It will not let me clear it. Also all the lights on the shifter turned on and is red.
Service shifter light frequently on.
Alternator is dead on 2017 jeep cherokee at roughly 50k miles. Was brand new when purchased in march 2017 & have had service shifter message pop up several times. Car has turned off while driving. And now alternator has died. Took to dealership every time vehicle had an issue. Dealership did a software update. Couldn't explain why car kept turning off while driving. Now at almost 3 years old & 50k miles the vehicle needs a new alternator.
It keeps saying swift shifter. All of the lights come on where i shift from drive to reverse
Driving to work this morning, turn into a busy road and my lights started flashing on the dash and said that you can't shift gears while in motion.. Obviously i hadn't done that.. Took 3 mins just to get the car to turn off since everything was locked up.. Let it sit once off, didn't want to start.. Did it again and finally it started and the lights were no longer lit up! do the recall already! obviously with all the other complaints it's a jeep issue, not an operator issue..
Service shifter light comes on while driving and all shifter lights come on (park, reverse, drive, etc. All lit up at once) replacement needed is shifter bezel and wiring harness. Dealer says its a known issue that is not covered by jeep warranty, but is very common. Vehicle has less than 40,000 miles on it.
Serviceshifter randomly comes on and causes screen to lock and lights up the shifter. This happens when starting the vehicle.
I was stopped at the red light, my foot on the brake and vehicle gear in d, i felt my vehicle is reversing (moving backwards), i thought my vehicle gear was in r and foot on gas padel but that was not the case, i double checked to make sure the vehicle gear was in d and foot on the brake pedal, i put my vehicle in park (p) to make sure it stops and then when light turned green, i put it in drive (d) and started driving. In all that bizzareness, i felt i missed a green light as well. I thought may be the vehicle besides me started driving and it was my vision which made me think that my vehicle moved backwards but i am a long time driver and something like that never happened with me before. I was completely shaken up, thinking that luckily no vehicle was behind me during all that time. I also noticed that my vehicle was at least one vehicle space behind the stoppage line when i started driving again. This strengthened my belief that my vehicle moved backwards.
'service required' light came on, shifter bezzle needs replaced according to dealer, they said it is not covered under my extended warranty, they cannot get the part for weeks and said i cannot drive it because the shifter could 'go out at any time', it is $450 for the part alone, and now need a rental.
It's 31 degrees here in alaska and i auto started my vehicle to warm up about 10 minutes.when i shifted gear into reverse i heard a beep come from the warning lights and it said, 'service shifter.' then i put it back into park and realize all the lights illuminated red on the letters p, r, n, d, -+, i took photos of the warning lights.i just got my car serviced at chrysler jeep dodge anchorage 5th ave. Alaska couple days before this happened.
I keep getting a service shifter warning while driving my jeep.all the lights for the shifter light up (d,n,r and p).i have to pull over and restart the car off to dismiss the warnings.
About 6 months ago my 2017 jeep shifted into neutral while i was driving in automatic mode. A notification popped up saying i needed ot be in park to shift. My car stopped in the middle of the road and i needed to shut it off, wait a few minutes and then turn it back on for it to restart. This happened a couple of times and my dealership could not see me for at least another week. One of the times it happened, my car would not turn back on and i required roadside assistance to tow my car. When the dealership finally looke at it, they saw nothing wrong except maybe i needed a software update. They did the update and my car was fine until recently. This happened again while i was driving and was stuck in the middle of the road with a line of cars behind me. My dealership cannot see me for another week and a half. I took my car to an autoshop and they saw nothing wrong with the car. They ran a diagnostic and noticed the software may not be aligned properly meaning the communication is off.i am frustrated and angry. This is extremely dangerous and there are no warnings when this is about ot happen. I first got this car because i was expecting a baby. I thought this would be safe and reliable. I am too afraid to drive my child to daycare in case this happens again and someone hits us from behind. I will never get a jeep again.
Service shifter light came on my 2017 jeep cherokee latitude. I was told i need a new shifter cable and module.
Service shifter. The shift bezel keeps going out. I reading that is happening to a lot of other people only had this car 2 months. The gear shifter bezel lights up all red and service shifter shows up on the dashboard.
About 2 weeks ago a light on the screen appeared and said "service shifter" and all the lights on the shifter turned on, the d, r and so on. I had to turn off the car and restart it inorder to get the warning label off the screen and get the lights off. Now today, my car will not turn on. It acts like it's going to start but nothing happens. The radio and other electrical things turn on so leads me to believe it's not the battery.
At 9000 miles the service shifter message came on while driving from carthage to galveston texas contacted a local dealer and was told dont place in park to take it to the dealership drove it back to marshall texas to dealership and they said they were having problems with the shifter so replaced the entire shifter.. At 40,000 miles shifter light again took to dealership in carthage and said they fixed the tcm to transmission.now at 49000 it has done it again,replacing the wiring harness from shifter to transmission. Been in shop for a week still no word .the service shifter comes on evey time it is cranked.
2017 jeep service stifter come on several time when driving, i have to stop and turn it off before i can turn it on again taken it back to the dealer several times and,my jeep moving then i turn off jeep and sometimes jerking when am driving before coming to a stop i feel like someone hit my from behind .
Heated steering wheel doesn't stay on even below 40 degrees.on has to turn it on and off in order to work. Within three minutes the heated steering wheel turns cold. Took jeep cherokee to 2 dealership one replace the steering wheel and it still doesn't work property is still turns off within 3 minutes and it gets cold.software update didn't do anything. It might be electrical/wiring problem. There are many complaints on heated steering wheel at jeep forums and carguru website. I was looking for answers how to fix it.
When you crank the car all the red lights come on and it beeps then states service shifter.
Car speeds up and jolts since i purchased it. It also looses strength and does not go higher than 5mph on the road. I have taken it to the mechanic multiple times and they can't find anything wrong. They did fix the transmission some time ago and even after that it continues to jolt when in park. When driving it also jolts from low speed to high speed
'service shifter' notification after starting car, stayed on during entire drive until car was powered off and back on again when the notification disappeared. While notification was on dashboard, all red lights (indicating park, neutral, reverse, drive) were lit up red on shifter. Notification appeared initially while vehicle was in park and did not disappear throughout the entire drive (0-70mph) until vehicle was powered off.
Service shifter warning light comes on while driving. Resets when vehicle is restarted
My 2017 jeep cherokee has 20,000 miles and has stopped running three times while i was driving in traffic. I have managed to pull to the side but this is very dangerous and this issue really needs investigating. I will be taking it to the dealership on monday i'm afraid to drive it please help
While driving my car all of a sudden said service shifter and all of my lights on my shifter lit up as well. Light would not go away, no other lights came on, however when brought to be looked at, nothing to be found on diagnostics. The light comes on frequently while driving and not driving, highway and city streets. Also happens very frequently, the light isn't constantly on, but comes on sporadically, turns off when vehicle is turned off.
Service shifter
Service shifter message keeps coming up and all lights on gears turn red and i have seen a lot of complaints on this model jeep. It happens when switching gear, parking, driving. It needs to be recalled!
Vehicle has just shut off approx 10 times in the last 2 weeks. Sometimes its 'dings' while driving normal and does not stall but most of the time its stalls as driving. Either ive just pulled out onto a road or made a turn. The car will just shut off and says to put in correct gear. The car will not turn over and restart for approx 10 minutes. Very very dangerous!!!!!
I have error messages that display saying service gear shifter now and 4 wheel drive unavilable. This happens without case generally when i am driving on the highway. When the service gear shifter lights come on all the lights on my gear shifter light up as well. This only happens about 1x a month. I took it to the service center and was told i think i knwo what could be casing it but we could not duplicate the problem and if we cannot get the code we cannot fix it. Unfortunitly we will either have to have it brought in while its doing it or it may have to completely break before we can fix it. There is a recall for otehr jeeps same make and model but not my vin. I asked if this was unsafe for me and my two young daughtr and was told i dont think so. I have done some research since and found people with the same issue that have almost died. I have records showing they were on the interstate when it occured and there jeep locked up casuing them to be hit by a simi truck. The jeep was mangled. I have included pictures the 1st 4 our not mine the last is and i have one of all the lights in on my gear shifter as well but it would not allow another picture.
Takata recall: service shifter alert received
When coming to a stop on a city street my vehicle dinged, turned off and a message displayed on the dash 'shift to park or neutral, press brake, select gear'. I could not use my steering wheel or breaks during this time. I put the vehicle in park, turned the ignition off and full took my key out. Then attempted to start it. I only heard a slight sound but no turn over. I repeated this step and this time, after momentarily sputtering, i was able to give the car gas and it stayed on. I could smell oil at this point. It seems this is related to excessive oil consumption, which triggers the car to shut off to protect the engine. Except the oil level in the vehicle is fine and there are no prior warnings before this happens.
The car just shuts off while driving in the middle of traffic.service shifter comes on randomly. Very dangerous situation. On a city street. Unknown reason
I was driving and my car just stop on the freeway out of no where, no warning, no lights on absolutely nothing, it wouldn't start, after a couple minutes it started up again. Later that day the same thing happened. Thank god an accident did not happen specially when it stop on the freeway.
Service shifter appears on dash while driving and all lights on shifter illuminate. This has occurred twice-- once when starting the vehicle from being parked for several hours and again once the car was driving at about 35-40mph.each time i cut the car off and restarted the vehicle and the lights disappeared.
This is about the shifter.we began getting warning message about "shifter error".shortly after that my wife told me she had problems "making the car turn off" in our driveway.i got in and could not put the car in park.i fiddled with it until i finally got it into park and tried to turn the jeep off but even with the engine off all of the electrical things (radio, dashboard lights, beeping, interior lights etc..) were still going. I could not restart the jeep without a jumper cable.when i restarted the interior lights went back to "normal".i tried to turn the jeep off and the same thing happened.i went through the same process again, got the jeep started and drove it to the dealership.first they told me that it was just a bad battery.when i complained about all of the news about shifter problems with this model they told me that i needed a new battery and the "shift bezel and harness" needed to be replaced.i am 4 weeks out of my 3 year warranty so i paid $857.02 for this work.the service man put a note on bill that says "if light comes back on we need to "replace shifter also - $890.00" i believe that this issue is a safety defect not normal wear and tear and that the 2017 jeep should be recalled.my wife is now afraid to drive her jeep.also, the "shifter error" message just came back on one day after getting the jeep back.the service man told me that sometimes the jeep does not recognize it when the jeep is in park. Please help.some is going to get hurt.try googling "jeep shifter" and you'll see how many complaints about this exact problem are out there.
Service shifter light comes on. Car jerks.driving.
Jeep cherokee 2017last month at about 28,000 i was driving on the thru way when the shifter lights all lit up red and the dash said service shifter. I pull over, switched car on and off and it was fixed. One month later, my car was sitting in park - i moved from my parking spot to a new one- placed jeep in park and then noticed all of the lights red on the shifter and the dash saying 'service shifter'
All of a sudden "service shifter" come on screen with the shifter lights all illuminated red.i took it to the dealership and this morning they informed me that the wires in the gearshift and a plastic piece have to be replaced. Because this happened at 38,103 miles it is not covered by warranty anymore, had it happened under 36,000 miles it would have been covered
Water was found puddling the driver side floor board and driver side passenger floorboard. There was found that the factory did not seal a seem between the wheel well and the firewall causing the leak. Evidently this was a common problrm according to jeep forums. The standing water is very hard to get out and is causing fowl smell. All of this occurs after i had taken my vehicle through its first automaticcar wash.
While the key is in the ignition and you're pressing the break, when you are pressing the button to move the shift there is a clicking noise that comes from the ignition where the key is. It has been to the dealership for this 3 times because i've had a rental car 3 times. They ordered some part, replaced something and the noise was still there. That's when the technician says there's nothing he can do about it and that it's probably normal but when we got into a different jeep, same make and model the noise wasn't there so that's not true
Service shifter warning light came on and all red lights on by my gear shift came on while i was driving. When i stop the car and restart it everything is normal for about 30 miles then it does this again. I have read lots of complaints on this. It needs to be a recall.
My jeep started to shake and the engine light turns on.. When the jeep is running it started to shake andfeels like its going to turn off ... Well it has twice now ... This problem has happen twice now first time back on10/27/17.. Dealer claimed it was fixed now again 11/13/17..ite has 51000 miles ... The service guys james gardiner is tellingme it not under warranty any more
I hadnt had my car six months and the service shifter light came on.all of the lights on the gear shifter came on. Took had fixed at dealership. They told me it just needed to be reset.then it happened again a little while later took it back and they replaced the shifter. Now it is happening again. I hav read several people that this is happening to.this needs to be a recall people cant keep fixing this over and over and over.
2017 44k miles just bought 3 days ago and service shifter light comes on while in park and the prnd all light up red. Only way to make it go away is turn car off and back on. Happened again later that day. This was day before yesterday (01/04/2020).
My service gear shifter light keeps coming on. All bottoms light up on shifter. Feels kinda like it having trouble shifting. I pulled over shut car off and light went off. I drove it another week with no issues and light can on again.
Service shifter code. Appeared while vehicle was under 36,000 mile warranty.jeep dealer fixed. Has occured again at 48,800 miles. I was told i need to pay for this diagnostic all lights on shifter are lit up and code will not disappear from display on dash.
On numerous occasions when i start my vehicle the all of the lights on the shifter light up. The dash will then say the message "service shifter now". The only way to clear the message is to shut my car off and restart it. Sometimes 3 or 4 times in a row. Last time it happened i hooked up a tester to see if it gave a code. It gave code u0164 "lost communication with hvac control module". I shut it off and restarted and the dash said "no bus" and i had no control over my front windows, radio, touch screen or hvac. My heater was on high and so was the fan. I couldn't do anything to change it. After i shut it off for apx. 15 minutes or so it corrected itself. Speeds varied from 0 mph up to 60 mph. Sometimes had to drive with the message because it wouldn't go away after restarting the vehicle several times.
The service shifter words pop up on my screen. The lights on the gear shift (prnd) light up red. There is no rhyme or reason why they pop on, they just randomly pop on.
2017 jeep trailhawk. Bought new.car beganrandomly displays"service shifter" messageon dash just after warranty expired at 36k miles. Lights up gear shifter lights as well. Comes and goes. Once on won't go away unless car is shut off. Cant see speed or other displays. Happens while in motion or at stop lights, on suburban streets.any weather . Any speed.may be weeks before it comes on, or days or even hours. When you shut off car sometimes it goes away, sometimes it doesn't. Dodge jeep dealerdidn't know what i was talking about.
Service shifter warning while driving
Service shifter pops up when i'm driving 65mph on the highway. Extremely unsafe!
Takata recall: service passenger air bags alerttakata recall: alert message indicating that vehicle need to be in park to shift gears when the gears were not being shifted, after receiving alert the vehicle shut off. This all occurred in a 2-5 minute time span. Issue is reoccurring and i am unable to dive the vehicle. This issue has trigger the check engine light.
Service shifter light and not covered under power train warranty.
Service shifter continues to pop up
When driving the car dash will pop up and say 'shifter service required'. All of the lights on the shifter light up.
The service shifter warning has come on multiple times over the past year. We have taken it to the dealer and have been told they can not find anything wrong. This has happened while driving at random speeds and driving conditions. It is now happening every time the jeep is driven, sometimes before we even get to the end of the driveway.
While driving my jeep a warning popped on the dash stating to service shifter. My car decided to have the brakes lock up and dash showed car was in park while the shifter clearly showed it was in drive. Thank god i was not going more than 15mph when this happened as we had just pulled out of the driveway and started to accelerate. My 5 year old was in the car with me. We or someone else could have been seriously hurt!
Shifter service alert on 2017 jeep cherokee trail hawk with low milage (19,000)
Shifter keeps coming up with error and shows on screen and all lights light up on shifting panel while moving or sitting still. If you stop car and turn off, then turnback on seems to reset.
Service shifter notification
While driving on a city street an indicator light in the dash came on that stated "service shifter". Then next to the actual shifter all of the prnd lights lit up and stayed lit for the entirety of the drive.
Driving down the road and it popped up service shifter. I haven't had the vehicle very long i'm up to 90,000 miles. I turned the jeep off and it went away l. A week later it showed up again and it's goes off. It shifts funny. I was on a city street when this happened.
Service shifter warning came on and gear shift lights are all red on p, r, n, d - this was while in motion going down the road
After service shifter recall was fixed it still continues to come on,my shocks are leaking, poofs of smoke come out of my vents,check engine light goes off and on, my heater and air only works sometimes, and i have replaced my battery 4 times. I onlyii
Service shifter warning. Stationary, or in motion. Warning can't be fixed and blocks readout.
When starting my car the 'service shifter' warning is displayed and all red lights come on for pnrd. This will sometimes go away after the car is turned off and turned back on again. It may also appear while already driving on city street or freeway.
My service shifter message has been staying on. When it first started giving the message it would go off when i cut the vehicle off and i wouldn't get the message again for a while but now it is staying on. I've also been having issues with the transmission shifting really hard sometimes but only when i get the service shifter message.
Service shifter light came on. Second time this has happened to this vehicle . We have paid to have fixed twice. Same alert both times .still waiting on part . There are 78 ahead of me. This is a recurring problem for jeep products. Reading a lot of complaints online . There should be their problem to fix
While driving service shifter came on freezing display while all lights in shifter turned red. Pulled off turn off vehicle to rest.
Service shifter light comes on and all gears light up.car makes loud clunk noise when shifting gears and has a hard time switching gears.was told by dealership that electronic shifter bezel and pigtail need to be replaced.known problem of the jeep cherokee.
Service shifter notification popped up on the dashboard. Reading forums it seems like a common issue with jeeps. This issue can be fatal and should be addressed. Jeep dealerships replace the shifter but that often does not address the issue, but costs the owner money.
Service shifter light came on and gear shift lights are all red,p,r,n,d.https://www.cargurus.com/cars/discussion-t68742_ds990296
I was driving on the highway and all of the sudden, a "service shifter" messaged appeared on the dash. The prnd+- all lit up red as well. I pulled over on the shoulder and restarted my car. The message disappeared after that.
Shifter service - seems to be an ongoing issue with these vehicles.this car at less than 18,000 miles has had thermostat replaced ... Now it is having shifter issue.link to complaints - https://www.cargurus.com/cars/discussion-t68742_ds990296
Vehicle exhaust system has rotten egg smell.car has been taken to jeep dealer 34 times and they have not been able to fix car.
While driving on the interstate doing 70 mph, the words 'service shifter' come up on my dash. After more research this appears to be a common problem with these vehicles, resulting in the vehicle going into park while driving and creating accidents. Mine is a 2017 with only 11,000 miles on it. The dealership is already having to replace the whole shifter and components. Even they stated it's an issue and told us they wouldn't recommend driving it until it's fixed. How can a brand new vehicle have such an issue this early on and no recall to fix it?
Service shifter light keep popping on and off.
Service shifter message pops up constantly and has the last two years. It's random and sometimes it's while i'm driving. Which just happened on my way to a doctors appointment. Luckily i was able to pull into a parking lot. If it comes on right when i start the engine i cannot put my car into any gear. I have to turn my car on and off repeatedly for it to clear. After which the first ten minutes of driving is rough and the car shifts badly. Sometimes acceleration is poor after. All lights on the shifter turn red. Very dangerous
Service shifter message came on.all the lights on shifter are red.i was in my drive about too run an errand
Service shifter lights appears on dashboard and shifter gear lights are all in red.the only 'fix' i have read about is to turn the car off and on again to 'reset' the car computer.the light came on as i was driving down the a city street.jeep apparently does not know the cause or a permanent fix.
When driving, an error message popped up and said "service shifter".on the gear shift, all of the lights lit up red (parking, neutral, 1st, 2nd, drive, and reverse).i immediately pulled over.after i restarted the car, it went away.i went online to see if this was a common problem, and there are all kinds of complaints.many of which, jeep had no idea how to fix.most complaints also stated that it went away, only to come back after another 1000 miles or so.if there are so many complaints, and jeep is obviously having a problem identifying why, shouldn't this be a recall?there is obviously a fault in their product or wiring.this is going to cause serious accidents and/or lawsuits.please help.
Starting 2/23/19 warning lights for park brake, shifter, 4wd, park assist, tire pressure and check engine light came on. Went away after driving down road. Did it again 7/10/19, took to dealer. They patched a tire and said nothing else was wrong. Did it again 7/16/19. Took to dealer, they kept a few days, said they couldn't find an issue. Did it again 9/13/19. Did not take to dealer. Did it again 9/27/19 and this time car had trouble driving. Dealer will not do anything to fix this issue! this is ridiculous!
When i got in my car yesterday morning, my drivers seat was all the way back. I am the only one who drives it - it was odd that it was moved. Nevertheless, i needed it to go back into position so i could drive it. The controls weren't really working so it took a bit to get it to move forward. I noted it to mention to the dealer when i take it in for an oil change this weekend. I drove to work, uneventfully.as i left work, and got into my jeep, the seat was fine. Yay! i headed home. I was pouring rain. As i took a right, heard the car go "ding" saw the battery light come on and then the jeep turned off. I was driving and my car just turned off. This is the second time it has happened to me.the last time was january 2018 as i was entering i95. I turned left and heard the "ding" and off the jeep went. I had to coast to the side of the road. Dangerous! i got towed to the local jeep dealer by aaa and left the car for diagnostic testing. The results, according to the dealer, was that my oil was low. The cherokee turns off the car to preserve the engine. Even if you are driving the car on the highway. Just. Turns. Off.first of all, that should not happen no matter what. The human in the car is what should be preserved, not the car itself. No car should ever just turn off.second of all, there was no indication on the dash or on the uconnect app that i was low on oil. And secondly, i was only a 300 miles over the mileage on the oil sticker on my windshield. I have had a lot of cars in my life and even the really old cars would indicate if the oil was low. This is a brand new car. Why would i think the dealership would put mileage on the oil change sticker that was wrong? why would i even think that i would need to check my oil levels on a new car? and one more thing - jeeps are built tough. So why would the engine be that sensitive? so angry.
A "service shifter" message appears on the dashboard randomly when i'm driving on the street and the highway and all of the lights turn on on the shifter. I turn off the engine and turn it back on and it goes away but it comes back on later again.
Service shifter words appeared on screen not just once but twice.when car moving
Service shifter light keeps coming on.i just had the ptu changed out!this vehicle is being to feel unsafe and not allowing me to do what i bought it for!
When driving my service shifter light comes on all the gears are lite up red the park reverse neutral and drive i have to pull over kill the engine then wait a few seconds then restart it but it continue to come on at least 2 times a day through out the week
Service shifter
Service shifter keeps popping on my dashboard. Car can be turned off, key removed from ignition, then when started again the message will go away. Message will reappear after about 100 miles of driving. Major safety concern!
Service shifter light
Low oil indicator never came on.the vehicle randomly shuts down, when the oil is to low without any indication light coming on that the oil is low. This has been a common problem to the point where the dealers know exactly what the issue is. My vehicle shut down without warning in the middle of the road when turning right and indicated that i needed to put it in park and restart it. I checked the oil and it was almost dry! i added oil and will be taking it into the dealership! this jeep only has 25k miles on it
I bought this car new in december of 2016. It is a 2017 vehicle that just has 37k miles on it and the prndl shifter and connector needs to be replaced.it also needs a number 2 ignition coil. This is a new car....it should not be having all of these problems. The vehicle was in motion when i pressed the accelerator and the car just started shaking and would not accelerate while driving on the highway. I could hear a knock in the engine when i tried to accelerate. Why hasn't this car been recalled for this??
Gear shifter requires service as well as 4wheel drive system unavailable requires service. Both dummy lights came on and continue to pop up.i have done research and it seems alot of ppl are having this issue a recall needs to be applied for these issues! dummy lights are popping up while in motion on city streets as well as highways
I have had issue with have to get the oil changed way to many times since i have had this vehicle. I usually can only go about 1000 miles before i have to change the oil, or add oil to it. I have continued to make mention of this, and the workers from the dealership, keep telling me nothing is wrong and it just needs and oil change. I have had 11 oil changes, and will be going tomorrow for another, and have had to put countless amounts of bottles of oil into my jeep. Its very frustrating.
While driving my 2017 jeep cherokee it will randomly have a warning for @service shifter' on the dash and all lights on the left of the gear shift will be red for prnd +\-(several times a week so i have to pull over shut off the car and wait and turn it back on).when searching the web there were several forums with the same thing in other jeep models and a lot of the cherokees and were all having problems with the dealers wanting to fix it correctly. This is very dangerous as it means the car can not tell what gear it is in. Lord forbid it throw its self in park while going 70 on the interstate. This needs immediate attention.
When driving it will ding and will show a message of service shifter.all the lights will be light up on the shifter.it will not go off until you stop, put it into park and turn off vehicle.have had it happen 6 times so far, taken to 2 dealerships and they can find nothing wrong with it.
Check engine light comes on and the vehicle stalls while driving. Dealership claims low oil between oil changes, we have the oil changed regularly at the dealership and do not exceed the recommended mileage between changes. This has occurred on main roads during times of high traffic and has put my family in danger on several occasions. This started happening with less than 20,000 miles on the vehicle and has happened a total of five times now. The vehicle now has 36,000 miles on it and i'm tired of dealing with this issue.
Driving 2017 jeep with only 40,000 miles down a major highway.. Battery light came on and jeep stalled almost causing accident. Went to dealer for repair, was told it needed and oil change?!! unacceptable!! if issue isn't corrected, legal action will be pursued.
I was driving down a side road, going about 20mph when it was like my jeep shifted into neutral. It completely stalled. The battery light flashed on the dashboard anda message popped up that said vehicle must be in gear, alternating with a shift to park or neutral, press brake to select gear message. I was able to swing it into a parking lot where i put it in park but the error wouldn't go away and when i shifted back into drive and hit the gas pedal, it wouldn't move. I shut the engine off and when i tried to restart it, it wouldn't start. I sat there for 15 minutes before it would start back up. I was able to move forward with no warning lights and drive the approx 2 miles home.
Shifter service light keeps coming on.
Service shifter warning light comes on regularly.the car needs to be shut down and restarted many times to clear the fault.many cases of this issue have been documented leading me to believe this is a systematic issue with this vehicle types requiring a recall
Service shifter warning light comes on consistently.i have been back to the dealer twice while my jeep was still under warranty, but they couldn't find any problems.the light continues to come on, to this day
Shimmy when accelerating from a stop about 18 mph. Intensity changed upon torque and turning angles...most noticeable on right hand turns. Feels at times like rf wheel is wobbly (only for a second and then goes away).
The car has a service shifter light on and all the lights on the shifter are lit red for example the parking, reverse, drive, neutral. The car started driving really rough and now there is a rattling noise. Bought the car around 1 month ago and it is already giving problems. The car only has 19,000 miles and when i googled the problem i see several people had the same problem then the dealer fixed the problem charging some people but the problem came back as well as causing leaks or other problems. The vehicle was sitting at home then when turned on the lights came on and then turned off the lights went off a couple times by restarting the engine but now it always stays on as well as causes a rattling noise as well as very rough driving.
Takata recall my jeep is a 2017 and has had nothing but problems. The thermostat sensor to the transmission feeling like it can't even support the vehicle to my rpm going all the way up to 6000 when going up hill that makes my car sound like it's going to blow up now my service shifter light is on. Every time i take it to the dealership they run 'updates' this does nothing at all.
Service shifter message appears out of nowhere and jeep says that this is not covered by warranty. I?ve seen many complaints about the same issue and would request an investigation for a recall since this seem to be a life threatening situation and it also seems that jeep is both caring that much about it. They say we need to change the shifter. Car is only 3 years old and has only 25k miles. This is happening very often now. And to have the car turned off and then back on is not a solution to me and many other jeep buyers. Completely disappointed and would never buy a jeep cherokee again.
The 'service shifter' light comes on and goes away, but dealers are saying they never heard of it and no problem detected because it goes away. This is happening to multiple of other jeep cherokees.
Service shifter warnings come on all the time while driving. Also hard knock when car is shifting gears.
My 2017 jeep cherokee. Message came up saying "service shifter" while driving down the interstate and i was not shifting at the time, light stayed on all the way home.took it to nearest dealership. They diagnosed it as needing part 6md111x9aa or new part number 6md111x9ab. Which is the shift control module. To start with they told me they ordered the part and it would be ready in a few days. Then they told me i was number 70 on the list waiting for the part, it would not be available until march 2018. To come pick it up it is safe to drive. Jeep's 800 number has not verified safety yet. The information i can find questions it's safety, it sends all control signals to engine to shift and park.. It's been a week already with refusal to provide loaner vehicle. Jeep consultant is supposedly escalating case. I also had some kind of transmission recall serviced the prior week, but was told that recall was not related to this issue. I have not picked it up from dealership, i am waiting for them to put safety guarantee in writing.
While driving down the road my car displayed service shifter and all the lights on my shifter were lit up.
Service shifter warning light coming on while driving or parked every other day. I have to pull over and shut motor down and restart and will come on again in a few days..
When i cancel cruz control or press on my brake the vehicle revs up the the rpms go up.
"service shifter" automatically popped on while driving on a public street. Went home was able to reverse and park . Turned off car let it sit for 2-3 mins and it no longer popped on. Dont think it's under warranty
When driving and making a right or left turn, an error message pops up on the screen stating can not switch gears while in drive, then the engine shuts off, it has happened to me 6+ times in the last month, it has happened in the middle of a left turn in a busy intersection 3 times and almost caused an accident. Once car is shut off and you give it a minute, when you restart it takes time to turn over. This is so unsafe and i am afraid every time i drive as i drive my daughter in this vehicle and think this should be a recall for sure. I took it to a mechanic they test drove and had the same issue twice, they ran diagnostics and nothing came up, when they researched it they found the complaints on this website and said i should take it to a dealership and they read that it may have something to do with the oil being used to quickly and when the turn occurs it sucks in air.please help!!!
I purchased my jeep back in april 2019 and i have been an issue with the gear shift almost every single month to current. My car will literally shut off in the middle of the road and will read "service shift gear". I have to put the car in park and turn it off, wait a couple of minutes for it to crank back up and the the message goes away. This is extremely dangerous because recently this happened to me while driving down the highway! i do not understand why this is not a recall and i have looked this issue up and there are several other people who are experiencing this same problem. I have not been able to get help from the dealerships. Nothing specifically happens when the car shuts off it will just do it randomly.
*service shifter* *in motion* *stalled* the following is the same issue i had with my 2014 jeep cherokee. I had traded that vehicle in for a newer 2017 model because of this... I have a 2017 jeep cherokee. Occasionally when driving at any speed the vehicle will stall and say "service shifter, place car in p or n" - i can no longer accelerate and have to come to a complete stop. Turn off the vehicle. Restart it after several minutes. When i try to restart, the engine has a tough time kicking back on.this is a very dangerous recurrence and must be dealt with immediately. This is the second report i have made. The first report was with my 2014 jeep cherokee.
I purchased this vehicle two weeks ago from a certified used car dealership. The vehicle has 54000 miles on it. From day one, it has had an intermediate long start. Took it back to the dealership who stated it needed a new battery. Replaced the battery, did not fix the long start. New problem occurred yesterday (2 days after replacing the battery), the car stalled in the middle of the interstate while driving!!!! luckily the car behind me was paying attention and did not rear-end me. No warning, just stopped. The dash flashed "shift to drive". I was already in gear. After about 30 seconds of trying to start the car, the car started back. It took an additional 10-15 seconds for the car to actually move even though i was pushing the gas pedal. I was finally able to drive it home. The oil was changed 1000 miles ago. No stored codes, no check engine light, no warning before the incident happened....nothing!!!i have called several dealerships and read multiple forums with no result being found. The car goes to the dealership today but i was told if the car is not throwing any faults, it is going to be hard to diagnose. This is a huge safety concern and i do not feel safe driving this vehicle as it is going to cause a wreck.
There is a shifter error that comes up on dashboard and all lights come up on the shifter stick while driving the car. This happened to me twice over one night while i driving and i am concerned with the safety of my vehicle. See links below.https://www.nhtsa.gov/vehicle/2017/jeep/cherokee/suv/4wdhttps://www.cargurus.com/cars/discussion-t68742_ds990296https://www.cargurus.com/cars/discussion-t68742_ds947921https://www.jeepforum.com/forum/f309/service-shifter-mil-15-diesel-3768705/
Service shifter then all lights turn red on shifter
While driving down the road my jeep would shut off without warning an drew then would not start back up took it to dealership they said nothing's wrong got it back the very next day while driving down the road all the shifter lights came on and the dashboard displayed service shifter obviously something is wrong with my vehicle
The message service shifter appears on the main display, and all the lights on the shifter console light up. This is the third time it's happened in three months. Once was driving on highway, the other two times were on startup from park. I haven't noticed any driving issues. Yet.
My 2017 jeep wouldn't start on september 22,23 2018 while parked in driveway. It made a sound like the battery was dead and didn't have enough juice to start. After attempting to start multiple times and trying to turn off radio and headlight. It finally turned over, but after returning home from running errands, the following morning on the 23rd it wouldn't not start until i received a jump. There was a p code on the dashboard of car. Ive also experience issue with it not wanting to excellerate even with excessive amount of pressure to the gas peddle.
Service shifter lights came on when i put it in reverse from park position
It began with the check engine light staying on even after oil changes, then when i would turn on the ignition key it would make a tap tap sound as though it didnt have any power, or while i would be at a complete stop while at a light it would sound as though the jeep was losing power and was going to turn off, then it did turn off on me when the light turned green. I had the battery checked by a friend he said it was reading that it has power and that the alternator is good also, then finally it left me stranded at wt work, it wouldn't turn on. I have no one to help me so i took a chance and asked a stranger to please check my car, he gave me a boost, it took 2 min to get my jeep going again..this morning at 4:30 am i wasnt able to go to work my jeep wouldn'tturn on..so my neighbor took my to auto parts to buy a new battery, my jeep is 2 years old..i'm a single 52 year old female,i cant afford to be stranded or unable to get to work.
2017 jeep cherokee limited - 36,600 miles.started my car, put it in reverse and the shifter servicer message appeared on my dash and all of the lights where my shifter is located turned red.turned the car off, restarted it and the message was gone and lights were off.exactly the same thing happened yesterday after another 50 miles.turned the car off, restarted, same results.it scares me.i googled service shifter jeep and suddenly there were tons of complaints for multiple model years for the same thing.is this car safe?
Vehicle was stationary - i started vehicle this morning and the shifter was lit up in red lights; scared the heck out of me.i turned car on/off and the lights were still all red, then the dash lit up with "service shifter".looking online at cargurus.com, this is a known problem and jeep has not fixed it alot of dealers don't even know what it is!help
Service shifter message appears and all gear shift lights turn red, so no idea what gear i'm in. Must shut down engine and restart, which fixes the problem temporarily. Sometimes requires multiple restart attempts before lights go off.
Service shifter message constantly pops up.
I have had my jeep cherokee for 3 years and my vehicle has been jerking the whole time i had the vehicle. Finally today, a service error came up. It says service shifter while the vehicle was in motion on the highway and city streets. It felt like my vehicle was about to turn off. It was jerking very badly and i was concerned for my toddler son safety as well as my own safety. I been doing some research and several people are having the same issue as myself..
My car has turned off twice in the last week within my first 3 miles while driving. This happened on 2 separate days. No warning signs, no codes/notification lights on dashboard. *dt
Dash indicates service shifter, all p-r-n-d gear light comes red. Second time in a month now.
Service shifter indicator came on
While in motion- car chimes, all lights on shifter illuminate, dash reads "service shifter" has happened intermittently since march 2019 and as recently as november 2019. Taking car in to be checked on 11/20/2019.
If it is below freezing outside, my gas door will not open. When i press the open button inside my car, it makes a sound as if it is trying to open, but will not budge. Even when i try to open it manually, it won't open without extreme force and several minutes of trying. My gas door has popped off twice due to this issue and trying to get it open.
As i was driving on a rural road, the 'service shifter' message displayed on the instrument panel and the lights on the shifter bezel all glowed red. I stopped the car, shift it off, turned it back on and all seemed normal again. While the service shifter message was showing, all other information in the instrument panel was hidden which felt unsafe. After researching this issue, i found that this is issue is affecting many as they are reporting the same occurrence i experienced and i feel that this should be the responsibility of jeep to correct this issue.*cc
My "shifter needs service" light comes on, along with all of the other lights and i am forced to stop my car, turn off the engine and restart the vehicle in order for the light to go away.i have it scheduled for service but they will need it a minimum of 2 days.it seems like a lot of other jeep cherokee owners are having similar issues yet there is no recall on this.wondering why not?
"service shifter" has popped up numerous times with all gears lit up ( park, reverse, neutral, drive and manual) . The first time, it popped up as soon as i put it in drive. The 2nd time, it popped up while in drive going less than 45mph through town. The next time, ( march 9, 2020) it popped up while on the interstate going 70mph, 3 different times within 45 minutes. The dealer stated they have never heard of this, so how do i get it fixed, unless there's a recall? this has to be a drivetrain issue as it affects the gear shifter?
After starting car in morning, the shifter was put into drive. While shifter was in drive the light beside shifter was blinking. Then a message popped up on the dash saying to put the vehicle in neutral or park. Vehicle was put in park, then back in drive and a check engine light came on, the check engine light code was u0001 for a can c bus. When pushing on the accelerator pedal the car was lagging and did not seem to respond the same as it usually would. Took vehicle to dealer and explained what had happened. The dealership said they could not find the root cause. They cleared the code and let me leave.
The shifter says that it needs repaired and all the lights on the shifter are lit up red. When i look it up it shows an active recall but doesn't show anything on this website.
Prior report#[xxx]5/26/18 5:54p xm stopped working and wouldn't work the rest of the day.5/28/18 4:24p traction light flashed driving on flat dry road5/29/18 8:21a 5371 miles stop & go traffic on flat road, traction light flashed5/29/18 8:36a 5374 miles stop & go traffic on flat road, traction light flashed5/29/18 8:46a 5375 miles stop & go traffic on flat road.accelerating straight through an intersection, car jumped and slipped from gear.flashing "d", display alternating message "to shift vehicle must be stopped" and "shift to park or neutral press brake + select gear".turned flashers on, stopped rolling car, shifted to park, waited a few seconds, shifted back to drive.car responded and drove through intersection.approx. Twenty feet later traction light flashed again.video is 33.7mb. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
At 26000 miles "service shifter" warning came.happened when starting engine. All shifter lights came on.seems to be a problem with these jeep models which jeep has been unable to fix.could cause a failure and leave you stranded in untenable situation especially if you elderly.apparently jeep is aware but have been unable to fix it so that it does not repeat again in a few thousand miles.
When using cruise control, it the rpms will jump from between 1 -2 to 5 very quickly and the speed will increase from 65 mph to 75mph for no reason. This occurs whether i am driving on a straightaway, up a hill, or down hill. This has happened on multiple occasions and is happening more frequently.it occurs randomly and is very scary.
I live in a flatter area of the us. No problems here. However, while traveling in some more hilly states recently i experienced multiple occasions when the cruise control would cause the vehicle to accelerate well beyond the setting. 15-20 mph above setting. Engine rpm would go as high as 5000. The system would not immediately disengage. I had to hit the brakes and the cancel button several times before cruise control would disengage. This occurred while traveling at interstate speeds of 65-70 mph.
Electrical system: wiring details issued june 4, 2018recall id 299936 nhtsa campaign #18v332000 vehicles affected 4,815,661component affected electrical system: wiringpower train: driveline: differential unit details issued july 14, 2020recall id 314017 nhtsa campaign # 20v343000vehicles affected 67,248 component affectedpower train: driveline: differential unitwheels: rim details issued october 13, 2017recall id 269528 nhtsa campaign # 17v543000vehicles affected 22,242 component affected wheels: rim
Car stopped on me and keeps doing it before it does it says service shifter i have contacted jeep , i have went to a dealership.but no one has helped and my 2 year old was in the car yesterday when i locked while i was driving
After starting the car and shifting to reverse the car stalls. Also while driving the car has displayed three times in different occasions displays "service shifter" and the lights turn red on the shift stick (keep in mind the car is automaticwith 9 speed transmission). I just got the car a week ago and i am scared to drive it. The car is a 2017 with 35k miles, now i understand why they sold it back to the dealer.
Service shifter message keeps coming up and all lights on gears turn red and i have seen a lot of complaints on this model jeep. It happens when switching gear, parking, driving. It needs to be recalled!
While driving on hwy 395 traveling north from spokane, wa, with cruise control set at 60 mph, after cresting a low hill and descending the hill my car's engine began racing the rpm went to 4500 rpm and i couldn't get it to slow down or stop by braking or changing the cruise control.my car got to 80 mph when i finally got the cruise control to disengage by pressing cancel again while braking. This is the second time this has happened. It's very scary. I'm afraid to use the cruise control in my car.
'service shifter' notification after starting car, stayed on during entire drive until car was powered off and back on again when the notification disappeared. While notification was on dashboard, all red lights (indicating park, neutral, reverse, drive) were lit up red on shifter. Notification appeared initially while vehicle was in park and did not disappear throughout the entire drive (0-70mph) until vehicle was powered off.
Crusie control does not maintain set speed level.when speed is set, the cruise control will rapidly increase by 10 to 15 mph.the speed set point did not change, but the car increases in speed.it did not return to the set point.the cruise control is able to be disengaged.
The contact owns a 2017 jeep cherokee. The contact stated that the shifter failed and the vehicle stalled. In addition, all the warning indicators illuminated on the instrument panel. The vehicle was restarted and was able to drive normally. In addition, the vehicle failed to accelerate. The vehicle was taken to an unknown dealer where it was diagnosed that the shifter needed to be replaced. The vehicle was not repaired. The contact also mentioned that the failure occurred on another occasion and the shifter was reprogrammed. The failure recurred. The manufacturer was not made aware of the failures. The failure mileage was approximately 15,000.
While in crude controls my jeep speeds up and past the set speed and keep on going faster
While driving this vehicle made a right hand turn and accelerated uphill.the car died and lost all systems including steering and limited braking.i took vehicle to dealer and found out this was due to low oil.this happened twice within 4 months.no oil indicator ever appeared in either instance.said it was a safety feature to save engine but apparently not human lives.it as scary..i do not trust this vehicle and why is it consuming so much oil.
I was driving and the following happened: jeep completely died while driving, battery light illuminated & the screen displayed "place in p, then select gear", i attempted it but i had no power, no ability to steer or brake. I was also broken down in on coming traffic and wasn't able to move. I had to put in neutral and push my jeep out of the middle of the hwy. I'm 26 and 5'4. I'm scared for my life. I cried all the way to work. All i could see was getting impaled by a driver, getting killed and risking losing my 2 year old son! i'm not happy, i'm scared for my life and i have no idea what to do or where to turn! the dealership isn't answering my calls or responding to any messages! consumer stated problem was caused by piston rings were faulty.
I was taking my car out of park when i noticed a really loud clicking noise coming from the shifter. I took itback to the dealership and i was told that the shifter would be replaced. When i picked my truck up the noise was even louder, and this time i had an error message on my dash board that read "service shifter". At that time the dealership had already replaced the shifter. After they ran more test and attempted to fix it a total of 10 times, i am still having the same issue, where the error message says "service shifter" and the clicking sound is very loud. After speaking with the service manager at the dealership, he informed me that the shifter was just recently replaced once again and that the other attempts to replace the shifter were a result of the replacement shifters being "bad' (defected). Chrysler customer service has been notified of every occasion that my vehicle has been serviced for this issue, and they have even escalated this matter to their corporate level technicians known as "star". I was told by customer service that star was unsure of the issue upon them being contacted in reference to this issue. I have yet to see an active recall on this part, but out of the year and 8 months that i have owned this truck, i have spent approximately a year and 4 months taking it to the dealership to be serviced for the shifter.
The speed control in my car went wacko a couple of weeks ago.sped up from 45mph to 56mph.in the short space of time it took for this to happen (1-2 seconds, not sure as i was freaking out...), i applied the brake - too no avail, then i put it into neutral and that worked; which was good because i almost plowed into the car in front of me (on a narrow single lane road on a hill going downhill so, there was no option to bail out, if there had been time to do that - which there was not.i have had it in the dealership for 12 days now and they can't seem to fix it. *dt *dt
The contact owns a 2017 jeep cherokee. The contact stated that while his wife was driving at 25 mph and making a left turn, the vehicle ceased with the service shifter warning message illuminated. The driver pulled to the side of the roadway. After approximately an hour, the vehicle restarted and the driver drove to the residence. The vehicle was taken to homer skelton chrysler dodge jeep ram located at 7661 us-51, millington, tn 38053, (901) 872-0195, to be diagnosed. The contact was informed that an unknown computer needed to be reset. The computer was reset however, the failure recurred. The manufacturer was notified of the failure. The failure mileage was 37,000.
The contact owns a 2017 jeep cherokee. While driving 65 mph with the cruise control activated, the vehicle independently accelerated and the engine revved. After applying the brakes, the vehicle resumed normal speed. The vehicle was not diagnosed or repaired. The local dealer (stephens chrysler jeep dodge ram 200 north street, bennington, vt, 05201) was contacted and referred the contact to nhtsa. The manufacturer was not notified of the failure. The failure mileage was approximately 9,700.
The contact owns a 2017 jeep cherokee. The contact stated that the service shifter warning light and several other unknown lights on the gear shifter were illuminated while driving. The failure recurred sporadically. The dealer was not called. The manufacturer was not made aware of the failure. The failure was neither diagnosed nor repaired. The failure mileage was approximately 42,000.
Service shifter light comes on.need to turn off vehicle and restart. If light is on and vehicle running the shifting is hard and steering is loose
At 15,000 miles my service shifter light would turn on. I have to pull over, put the vehicle in park and shut off the vehicle. This happens at least once a month. When i called the dealership they said there was nothing they could do about it if the light wasn't actively on.
Using cruise control. Applied brakes car started speeding up instead of slowing down or disengaging cruise control had to put car into neutral to get it to stop.
Gas pedal will stop working while driving not allowing me to accelerate the jeep. I have to pull over, power off the jeep, and wait about 5 minutes. After waiting, i have to hold the key in the start position until the jeep turns on which ranges anywhere from 30-190 seconds to do. There is a recall for this specific issue but my car is not covered. I believe that the recall should be expanded as it does not fully cover the vehicles affected. This has now happened 6 times over the last 2 months.
The car's cruise control was engaged while climbing a slight hill on the freeway. The car failed to stop accelerating at 60 mph (set speed limit). The cruise control button nor pressing the brakes would disengage the system. After approximately 10 seconds, the car accelerated to 75 mph and finally disengaged. This was during the night, with moderate rush hour traffic on highway 16 near port orchard, wa. The dealer (west hills chrysler, bremerton wa) cannot find an error code and refuses to repair the vehicle. I deem the vehicle unsafe to drive while using the cruise control system.
The cruise control was set on my cherokee.i was going down a hill and the vehicle accelerated.the cruise was set to 59 mph and the speed got up to 67 mph.the motor revved to about 4000 rpms.i turned off the cruise, stepped on the brake and put the car in neutral. After a couple of seconds the motor stopped revving and returned to normal.i put the car back in drive and it was fine.i was on a state highway in a 55 mph speed zone.
Car starts to stall after 1000 miles driven in between oil changes. This started at 30000 miles. It stalls in the middle of driving. It stalks at stop signs. This my 16 year old daughters first car. It is not safe.
Was driving down the highway and service shifter came on and locked out the shifting. After shutting off the vehicle and restarting it was turned off. The second time this happened was on march 6th 2019, after shifting the vehicle from park i made it to roughly the end of the parking lot or less than 1/8 mile and again the service shifter light come on locking out the actual shifting mechanism.the second condition was my cruise was set at 66 miles an hour well trying to reduce and cancel speed cruise would not shut off until i hit the brakes hard to avoid the crash.
My 2017 jeep cherokee with little under 45,000 stalled this morning on my way to work.the car lost steering/braking control.the battery light came on and stated i needed to shift to park then to desired gear. My jeep would not run at this point.i had to wait a good 5 minutes until i was able to attempt starting my vehicle.however, when attempting to start the vehicle it did not start on the first 2 tries.the 3rd time it finally started.furthermore, after letting my vehicle sit and cool once i got to my work location which is 40 miles away.i and another co worker checked the oil, and the oil barely registered on the dipstick.i will be going to get the oil changed again since the oil was dark and smelled burnt.this is not the first time i've had issued with the jeep cherokee.the other instance all the shifting gears on the console lite up and a message on the dash stated to shift into the desired gear.this too happened while i was driving.this is unsafe, especially in the first instance whereas you lose all control of your vehicle.i have called the dealership to have the vehicle checked out; however, they are unable to get my vehicle serviced until 2 weeks after this occurrence.
On october 23, 2018 i was traveling down the highway when i slowed up to make a turn and the truck turned off while turning with a vehicle behind me. Thank god i was able to steer the vehicle to the side of the road. I have filed another complaint with this same issue this is very dangerous and i pray my husband or i don't cause a fatality or be a fatality due to this 2017 jeep by chrysler malfunctioning. I've noticed i'm not the only one that's experiencing this issue please help and hold chrysler reliable to fix this issue.
While driving the vehicle,the engine just shut off and all warning lights were displayed.luckily i was not in heavy traffic or on highway.had to wait about 30-45 seconds before it would restart. This has happened 3 times in the last month ( april). Is there a recall for this. I'velooked into this problemand there are several complaints of this same issue.
1st, my engine light is on due to a faulty thermostat in the engine. I'm displeased a 2 year old car has such an issue. I've been told it's a common problem or defect.2nd my cruise control goes rogue at times and speeds up excessively if no intervention happens to stop it.
This happens every day while driving. I will be driving (no certain speed) but i will hear a "ding" & i look at my screen & it says "service shifter" and all my lights light up on my gear shifter. My jeep tends to have hard shifting once this occurs. I then have to stop, turn my car off and turn it back on. (the pictures i'm attaching are from last week. However, this has been happening for awhile)
I deactivated cruise control and started to accelerate to pass someone on the highway, the car continued to accelerate after i had released the gas pedal and so i pressed the cancel cruise control multiple times and tapped on the gas and then the brake after that my car jerked and it stopped accelerating on its own.
Shifter error then turns off randomly. Especially on turns
The contact owned a 2017 jeep cherokee. While driving approximately 40 mph, the vehicle suddenly accelerated. The driver lost control of the steering and crashed into a ditch. During the incident, the brakes and steering wheel malfunctioned and would not operate, and the air bags did not deploy. The vehicle was destroyed. The driver sustained injuries to the back and both knees. Medical attention was not received. A police report was filed. The cause of the failures was not determined. The manufacturer and local dealer were not notified. The failure mileage was 1,700. ..updated 10/19/17
I was driving down a side road, going about 20mph when it was like my jeep shifted into neutral. It completely stalled. The battery light flashed on the dashboard anda message popped up that said vehicle must be in gear, alternating with a shift to park or neutral, press brake to select gear message. I was able to swing it into a parking lot where i put it in park but the error wouldn't go away and when i shifted back into drive and hit the gas pedal, it wouldn't move. I shut the engine off and when i tried to restart it, it wouldn't start. I sat there for 15 minutes before it would start back up. I was able to move forward with no warning lights and drive the approx 2 miles home.
Transmission shifts up to 7th gear and than down to6th gear some times engine shuts off than restart while driving highway traffic. Transmission shifts but engine red lines before you go in gear.
Several times within the past 2 months, including today; when driving more than 25-35 miles there will be a "service shifter" notification and the associated 'ding' noise notification that comes on. This notification blocks any action on the screen between the speedometer and rpm monitor and only successfully goes away when turning the jeep completely off. This happens while in motion, particularly on highways, and seems to happen more often if i have used or am using cruise control on the trip. It also illuminates all of the lights on the shifter (pnrd +/-). It seems that this could potentially cause a more serious issue with shifting, cause me to become stranded, or become dangerous for myself and other drivers.
The shifter has been replaced twice on the vehicle; the first time in warranty (2018) and the second time this weekend where i needed to pay out of pocket. (june 2019) at random times, the service shifter message appears and the entire shiftier panel lights up. The car accelerates by itself and sometimes the car jerks forward especially when the car is in park or i am on the brakes.in rush hour highway traffic, bumper to bumper traffic or local trafficsame thing. I can be doing 20 mph or 75 mph and the error message appears. I reported this to my rick hendricks jeep dealer and they said they seen it before as well as napleton in florida. I also looked online and see that multiple 2016 -2018 jeep owners reported the same issue once the car is more than 10,000 miles. The car changes gear by itself.
The contact owned a 2017 jeep cherokee. While the contact's spouse was driving 65 mph, the service shifter warning indicator illuminated. The contact stated that the vehicle accelerated independently and then shifted into park independently. The vehicle became uncontrollable, spun around several times, and crashed into a tractor trailer. The contact stated that the air bags failed to deploy. The contact's spouse sustained a bruised knee and a concussion, but did not seek medical attention. A police report was filed. The vehicle was towed to an auto body shop. The dealer was not contacted. The manufacturer was contacted and notified of the failure. The approximate failure mileage was 18,000. The vehicle was destroyed.updated 09/19/17 updated 10/23/17 updated11/16/17
The rear view mirror create a doble vission its intended to dim if someonebehind cams whit hig beams on to reduce the brightnes whit the doble mirror orshadow that creates but on thus case on day light that mirror creates a doble shadow or doble vission confiusing the vission i nees to be investigate and examin the rear view mirror if its been made it whit careles because it cams whit 911 and assist buttons or if need to ve replaced because cn cause any tipe of accident at the time to pass or back up becausw the doble vission that make it
The shifter does not shift the gears correctly not communicating to the engine all lights are red on shifter gear making it unsafe to drive. The windshield wiper hose was never added to passengers side making visibility hard in slush or winter weather with only the driver side hose hooked up it doesn't clear the windshield properly
Windshield cracking after taking no physical damage and parked. Service shifter light on at 18,000 miles when started. Transmission shifts rough 1st-3rd gear. Engine has also randomly shut off when started and will not start back up.
While driving car had no heat intermittent since 2018 for up to 3 times. Now is april 2020!! windows fog up causing hazardous condition while on the highway! had car checked at dealership and they claim it is functioning fine for last 2 services under warranty however now we are 4000 miles out of warranty and dealership in naperville illinois wont fix it for free even though its an on going issue!!!
The far-left backup sensor 'just fell out' at some point, unknown if the car was stationary or in motion.there are no scratches or damage around the bumper that i can see which would indicate it having been knocked loose or pried out.
Car has been in shop numerous time shifter service 3 times alternator engine 4 times, new tires needed at 20,000 miles etc.stops working shuts off numerous times on highway in motion!!!
2017 jeep cherokee with only 37000 miles the intire front end fell out while driving causing an accident. Wheel, intire hub assembly, axle, and strut. While thankfully traveling low speeds in the city
I recently had a tire blow out while traveling a short distance. The tire had only 8000 miles on it, so i question a firestone dealer in n.smithfield, r.i. Whether the tire had a defect and was told (common reply of deniability) a pot hole caused the tire to blow. I pointed out that the damage was done on the inside wall not the outside wall and i hadn't hit any potholes driving to my daughter's house. I even asked him to come check the route i took and could see for himself the condition of the road i traveled on (he refused to do so) it is not normal for a t ire to explode with such low mileage on it. There was no damage to the rim or wheel that could of affected the life of the tire but upon inspection no damage was found. It is so easy to blame potholes for a tire that may have had a defect when it was made especially when the tire has a warrantee of 72 months from the date of purchase. I bought t he vehicle in 2017 with said tires attached
Electrical system: wiring details issued june 4, 2018recall id 299936 nhtsa campaign #18v332000 vehicles affected 4,815,661component affected electrical system: wiringpower train: driveline: differential unit details issued july 14, 2020recall id 314017 nhtsa campaign # 20v343000vehicles affected 67,248 component affectedpower train: driveline: differential unitwheels: rim details issued october 13, 2017recall id 269528 nhtsa campaign # 17v543000vehicles affected 22,242 component affected wheels: rim
Since january of 2018 i have been having constant problems internally with my jeep.i got the jeep in april of 2017 with 14 miles total on it.the jeep dealership never rotated my tires when they changed my oil and told me they did rotate my tires resulting in me having to get a brand new set of 4 tires in 2018 because all the tires went completely bald (too dangerous to drive on).my first of 4 cylinders went out in january 2019 that was fixed on warranty.second cylinder of 4 that was a different cylinder than the first went outfebruary of 2019 the jeep dealership gave me a good year program and made me pay a fee and they fixed all 4 cylinders.currently in november 2019 my engine light is coming on and i do not know what the issue is now.i have talked to several jeep dealerships that has not seen this issue on other jeeps so i really believe i got sold a poorly manufactured jeep.
The contact owns a 2017 jeep cherokee. The contact stated the service shifter message displayed on the instrument panel. Additionally, there was water entering the vehicle at the wheel hub liner at the bolt head. The carpet was wet from water intrusion into the cabin of the vehicle. The contact stated the rain water caused the vehicle to rust. The vehicle was taken to two independent mechanics where the contact was informed that the shifter needed to be replaced. The local dealer was not contacted. The vehicle was not diagnosed nor repaired. The manufacturer was contacted but, no further assistance was provided. The contact stated the failure was like service bulletin: 2301516 a. The failure mileage was 50,000.
I have not even owned my vehicle a year now.i have never had an issue with steering shaking or pulling.i went to get my tires rotated for the first time at a local dealer and they stated the all 4 of my tires had all irregular wear on them on the inside of the tires only.it was believed to be a defect from the beginning with the alignment or another steering issue that has caused such irregular wear (including the rears).per your warranty the tires are to be rotated every 6,000 miles.i had them rotated at 7,292 miles in which when brought into do a warranty claim jeep claims that i didn't do the routine maintenance per the warranty claim so this would not be covered.my vehicle now has over 12,000 miles on it and was also told if it was an alignment issue that this is only covered until 12,000 miles.i am very unsatisfied with my warranty and do believe this was a defect with all 4 of my tires with such irregular wear.
We were driving from tallahassee to cape canaveral florida. As we neared gainesville the car handling became erratic.at the time we were on the interstate and traveling at normal highway speed in heavy traffic.we stopped in gainesville at a cooper dealer and they said a front tire tread had shifted. A new tire was purchased. We continued our trip and after about 1 hour the same handling problem occurred just as we got on the florida turnpike.. The car was taken to a cooper dealer in lee florida and we were advised thatthe other front tire had failed due to the same reason. Tires had about 13,00 miles on them. Another new tire was purchased. When we returned home i contacted cooper. Their first response was to see a dealer. I then received an email stating that they would have the tires picked up and sent to their factory. Another email was then received saying to see a dealer. Four cooper ultra touring tires were purchased 04/27/2018. The two front tires failed on august 29/2019. Mileage at purchase was just over 28,000 and failed at 41,000. Tires had been rotated twice.
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