We found the following complaints for JEEP CHEROKEE (2014)
Read complaints for JEEP CHEROKEE (2014)
Vehicle pauseses between shifts and shifts into neutral on higjway.
The contact owns a 2014 jeep cherokee. The contact stated while driving at an undisclosed speed, the air bags warning light illuminated and remained illuminated. The vehicle was taken to transitowne jeep chrysler dodge ram (7408 transit rd, williamsville, ny 14221) where the mechanic repaired the electrical side pilar molding, and side curtain air bags however, the failure persisted. The manufacturer was notified of the failure. The failure mileage was 53,000.
The contact owns a 2014 jeep cheekoke. The contact received notification of nhtsa campaign number: 15v041000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated. 06/10/15. *taupdated 11/20/2015
At the end of last year our 2014 jeep cherokee sport was involved in an accident on i-95 in connecticut. The repair shop did not do a thorough inspection of the vehicle. At the time i told them that the passenger air bags did not deploy and that there was an air bag malfunction light on. They did not inspect this system until i went to pick the car up and the airbag warning light came back on. I waited 3 days for repairs and they did not happen. So i drove the car back to florida and took it to a jeep dealer here for the repairs. They have had my car since march and still cannot get the required repair parts from chrysler. I am wondering if there is any way i can force them to come up with the parts and fix my vehicle. In the mean time i am paying car payments on a car that i can't drive. And a car that i had to purchase to replace the one i can't drive. The insurer will not let me have the vehicle back due to safety concerns about the airbag system.
The contact owns a 2014 jeep cherokee. While driving approximately 35 mph, the contact's vehicle struck the rear passenger side of another vehicle. Neither of the frontal air bags deployed and the abs failed. A police report was filed and there were no injuries. The manufacturer was notified of the failure. The contact stated that a crash field supervisor would evaluate the situation. The vehicle was not repaired. The approximate failure mileage was 30,000.updated 06/15/16*lj
Air bag warning light turned on haven't been able to fix yet. Passengers seat bearing on track broken. Front end noise when turning has been in dealer multiple times and haven't been able to fix sounds like rubbing on something crinkling sound.
Backed out of driveway then warning light/symbol and tone came on that the 4 wheel drive system was unavailable and service required, service airbag warning came on as well as service parking brake, limped back into driveway barely. Turned vehicle off restarted still getting warnings and tried to move vehicle motor revved but vehicle didn't move forward or reverse.got another warning to put vehicle into park then select gear.currently waiting for tow truck.jeep won't move in drive or reverse now.suspect transmission issue.
While drivingstraight , around 4pm on dry pavement, with a vaild drivers license, at 25 mph on a residentialstreet with a 40 ft right of way, my cars suspension/ a frame broke into pieces, cause me to crash into a parked range rover. My frontpassenger wheel just about cane off. Further inspectionof the crashreveledthat the steeringknuckle/lower control arm had broken into pieces. Air bags did not deploy.
The contact owns a 2014 jeep cherokee. While the vehicle was being operated, the air bag warning indicator illuminated. The vehicle was taken to the dealer, but the failure could not be determined. The wiring harness assembly was replaced, but the failure recurred. The vehicle was taken back to the dealer several times and the wiring harness assembly was replaced again. The manufacturer was notified of the failure. The failure mileage was approximately 26,500.
The contact owns a 2014 jeep cherokee. The contact received notice of nhtsa campaign numbers: 14v634000 (electrical system) and 14v643000 (air bags, seat belts); however, the parts to do the repairs were unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2014 jeep cherokee. When the ignition was turned to the on position while the vehicle was on an incline, it would not shift into drive. The vehicle went into neutral and drifted backwards. Also, while driving approximately 65 mph, the accelerator pedal was depressed but the vehicle failed to accelerate and the speed reduced. The air bag warning indicator illuminated continuously. The failures recurred numerous times. The vehicle was not taken to a dealer or diagnosed. The manufacturer was not made aware of the failure. The failure mileage was approximately 22,000.
My daughter was stopped at a traffic light and a car hit the truck behind her and pushed it into her and pushed her into the car in front of her. She seen the car coming and not stopping so she hit the brakes hard, so she didn't hit the car in front of her hard. The air bags didn't deploy and she hit her head and sustained a very bad concussion and lost the hearing in her left ear. She hit her head so hard it has a white matter spot on her brain.
I was in an accident severe enough to total the vehicle but none of the many air bags deployed. I rear ended a vehicle on the freeway.i was just concerned since i am unaware what speed i was going at the point of impact.the front of my vehicle was pushed back toward the windsheild pretty far. Unfortunately, i don't have any pictures.i just wanted to express my concerns.we did test the car and there aparently no failure of the air bag system, so maybe no problem.
The contact owns a 2014 jeep cherokee. The contact received a notification for nhtsa campaign number: 15v041000 (air bags) however, the part needed to do the repair was not available. The contact felt the manufacturer exceeded a reasonable amount of time. The manufacturer was made aware of the issue. The contact had not experienced a failure. The vin was not available.
The contact owned a 2014 jeep cherokee. While driving approximately 45 mph, another vehicle crashed into the front of the contact's vehicle. The air bags failed to deploy. A police report was filed. The driver sustained injuries to the head and a sprained left wrist that required medical attention. The passenger sustained seat belt lacerations that required medical attention. The vehicle was towed to a tow yard and later to a body shop. The vehicle was destroyed. The manufacturer was made aware of the failure. The approximate failure mileage was 21,000.ma 09/29
The contact owns a 2014 jeep cherokee latitude. The contact stated that when the vehicle was started the air bags, check engine warning indicators illuminated and the message center displayed 'check air bags system ". The vehicle was driven to the dealer (baxter chrysler/jeep/dodge of bellview, nebraska) whom informed the contact that without diagnosing the vehicle an exact failure could not be determined but they were able to inform the contact that there was a rodent nest inside the engine near the battery compartment and there were signs of chewing on the wires to the air bags sensors. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 33,000.
The contact owns a 2014 jeep cherokee. The vehicle was included in nhtsa campaign numbers: 16v529000 (power train), 15v041000 (air bags), and 15v509000 (visibility). The dealer was contacted to schedule the repairs and indicated that the parts were not available. The contact was advised to schedule an appointment on october 3, 2016. The dealer was contacted months later and was unable to determine when the parts would be supplied from the manufacturer. The contact had not experienced a failure. Vin tool confirms parts not available. Parts distribution disconnect.
Service airbag system pops up all the time . Sometimes it's the short wire that gets unplugged if you move your seat or just turns on and you have to replug that cord back . I'm not sure if the airbag will deploy if i get in an accident
The contact owns a 2014 jeep cherokee. While driving various speeds, the air bag warning error indicator illuminated intermittently. The vehicle stalled without warning. The vehicle was taken to a dealer where it was diagnosed that the wiring harness needed to be replaced. The vehicle was repaired, but the failure recurred numerous times. The manufacturer was notified of the failure. The approximate failure mileage was 5,000.
The contact owns a 2014 jeep cherokee. The contact received a recall notification for nhtsa campaign number: 14v643000 (electrical system, air bags, seat belts); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. ..updated 05/20/15updated 7/6/2015
I was traveling on route 18 a 55 mph road yesterday and hit some ice or center rumble strips in the road.my car went into a large ditch.the front end of my car is severely damaged.the driver side airbag did not deploy.i find this very disturbing.definitely a safety issue!!
Recall number - 15v-041recall number - 15v-461i am currently leasing this vehicle and have another year left. I have recently contacted yark dealership (who i have leased the vehicle from) in regards to getting a rental due to my safety concerns for me as well as my family. I was told yark would not be able to provide me with a rental and the next available time to bring my vehicle in wouldn?t be until next month. As you are aware this is a major safety issue. Being a mother of three i do not feel safe in this vehicle in the condition it is in and would like to be taken out of this lease asap. I have attempted on many occasions to contact 1888.327.4236 national hwy traffic safety however no success. I have yet to be able to speak to someone nor receive a call back as stated that i would on the traffic safety device. Please contact me.thank you.
Tl the contact owns a 2014 jeep cherokee. The contact received a recall notice for nhtsa campaign number: 19v010000 (air bags). The contact called an unknown dealer and was informed that the parts were pending and unavailable. The manufacturer was not contacted. The contact had not experienced a failure. Vin tool confirms parts not available.
My son was driving and rear ended someone. His airbags did not deploy yet the vehicle showed an alert on the dash stating the airbags had deployed. This happened driving straight on a city street.
My jeep was traveling at 55 mph on a state road when it lost power and had to be steared/coast to the side of the road.had we been on an interstate this would have caused an accident, injury or death. The dealer claims nothing is wrong with the car and ready to release it to me today 3/29/16to continue driving as a safe vehicle. In addition, the entire dashboard electronics had to be replaced at 8800 miles, the wiper blades fail, stall, or go off the side frame off the windshield during use causing hazardous driving conditions and reduced visibility, , the key remote fails (not due to dead battery) , the bluetooth reliability is intermittent which nulls the hands-free option for phone use while driving, the front and rear defrost did not work causing reduced visibility while driving in early morning hours and was repaired or replaced at 8800 miles, a rotational squeal was reported at 8800 miles and dealer claimed they could not duplicate.5 months later, the noise continued.after i wrote them directions and sat with them, they replaced a faulty water pump on 4/21/15.the heat deflector shield and the resonator was replaced on 5/21.the car was towed to the dealer after the recent transmission failure.i will not drive the car again and risk the safety of my family or others.
The contact owns a 2014 jeep cherokee. The contact crashed into the rear of another vehicle while driving at 25 mph. The air bags failed to deploy. A police report was filed and there were no injuries. The vehicle was towed to a dealer, but was not diagnosed. The body damage was repaired. The manufacturer was made aware of the failure. The failure mileage was 22,000.
I have had my jeep for a short period of time & have had many recalls, now there is a huge article in the paper about a buy back.how do i know if i'm in that? [xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).'
Reprogram occupant restraint control module- i got a safety recall notice and contacted the service department at interstate dodge in west monroe and the lady said that the computers were down and she took my name and number and she would call me when the computers come back up. Well that was on march 10,2015 and today is march 25,2015 and no one has yet to call me. This is not the only problem with my vehicle i believe there are two other recalls that need attention. I know everyone is busy but i don't want my vehicle to have mechanical problems and then i'm stuck out in no mans land and this is my only means of transportation so i need my vehicle to go to work. I hope you can help me to get a hole of this dealership and have them contact me.
Driving in the freeway and have an accident due to the malfunctioning front collision warning and the not working sensors
My vehicle was engaged in active use of cruise control, i had brand new tires, and something happened to the vehicle to where it caused an unsafe push of accelerationand the car lost traction on the road. The vehicle ended up rolling 125 feet off a small drop into a river. None of the airbags deployed despite having 13 points of impact. I had to extricate myself from the submerging vehicle. I the roads were paved with gravel on either side. I was traveling at 55mph, and following the curve of the road. *dt
The primary safety concern is the rough and erratic shifting between gears.the sluggish and unreliable acceleration and the sudden downshifts are troublesome.i've now been told that i need a new transmission at 12,000 miles.
Service airbag light will periodically go on and off. Contacted dealer who replaced sensors in both passenger and driver side seatbelts but this did not fix issue.dealer now will be removing seats to trace wires for system to look for loose connections. While the light is on the dealer has stated that the airbags may fail to deploy.
The contact owns a 2014 jeep cherokee. While driving approximately 60 mph, the contact lost control of the vehicle and crashed into a tree. During the crash, the front end sustained significant damage. The front driver side air bags did not deploy. The contact indicated that all the other air bags deployed. The driver sustained a fractured thoracic vertebrae and a head contusion that required medical attention. A police report was filed. The manufacturer was not notified of the failure. The vehicle was towed to an unknown location. The vin was not available. The failure mileage was 60,000.
The contact owns a 2014 jeep cherokee. The contact received notification of nhtsa campaign numbers: 15v041000 (air bags) and 14v392000 (suspension); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. ..updated 05/19/15the consumer stated the recall was completed. Updated 9/16/2015
The contact owns a 2014 jeep cherokee. While driving various speeds, the "service air bag" message illuminated without warning. The dealer replaced the wiring harness of the air bag and the computer console, but the failure recurred. The manufacturer was made aware of the failure. The failure mileage was 51,000.
The contact owns a 2014 jeep cherokee. The contact received notification of nhtsa campaign number: 16v529000 (power train); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. While attempting to stop the vehicle, the engine and brakes failed, causing the contact to rear end another vehicle. The air bags did not deploy. The vehicle was towed. The contact received chest and hand injuries, which required medical attention. A police report was filed. The manufacturer was made aware of the failure and stated that the vehicle would be investigated. The approximate failure mileage was 48,000. Vin tool confirms parts not available.
The contact owns a 2014 jeep cherokee. While driving approximately 5 mph, the contact heard an unusual noise underneath the hood. The vehicle immediately accelerated andcrashed into a parked vehicle, causing extensive damage to both vehicles. There were no warning indicators illuminated. The air bags did not deploy. A police report was filed. The contact sustained a minor injury that did not require medical attention. The vehicle was towed to a dealer. The manufacturer was made aware of the failure and an investigation was ordered. The failure mileage was 13,000. Updated 08/31/16*lj
Service airbag system light comes on randomly while car is in motion.
2014 jeep cherokee. Consumer writes in regard to service airbag system warning light coming on; caused by underseats jammed wires. *asthe consumer stated the vehicle needed a new wiring harness. The dealer stated the vehicle was out of warranty. The vehicle was not repaired.
I have a 2014 jeep and every time i drive the transmission slips gears, mostly if i am slowing down but it also does it when i am accelerating. I have had this problem for about 2 years now and the dealer says it nothing to worry about. I also have a problem with the air bag light it keeps coming on and offi have told the dealer about this and it has taken them months to finally listen to me. Then i find out that there is and electricall problem, honestly what else can go wrong. I mean seriously 6 recalls already and i am sure there is no need for this. To be quite honest i was told today that my car was no safe to drive sue to the electrical issue.
I was driving 50 mpg on highway 1 to alaska through canada, and my side airbags deployed without any reason, and my belts blocked. I contacted chrysler and after 10 days they told me that my car wasin 52 degrees angle at the moment of deployment and they are not responsible for it. There is even a little scratch on my car and i was driving straight when it happen.
Ongoing issues regarding vehicle, multiple failures on multiple occasions. Serious powertrain issues, vehicle slow to respond driver acceleration input, erratic acceleration and shift performance. Airbags, stability control, forward crash mitigation/avoidance, and other safety systems failure on multiple occasions. Powertrain replaced, multiple software updates with no resolve, intermittent issue persists.
The contact owned a 2014 jeep cherokee. While driving 40 mph, the vehicle stalled without warning and crashed into the jersey wall. The contact sustained a fractured right foot and a torn ligament in the left knee. The passenger incurred hand injuries. Both occupants required medical attention. The air bags did not deploy. A police report was filed. The local dealer was not contacted. The vehicle was towed to an independent mechanic (north texas collision located in arlington, texas). The vehicle was not diagnosed and was deemed a total loss. The manufacturer was not notifiedof the failure. The failure mileage was 62,863.
The first complaint is when the car was overheating and it needed a new transmission which was covered under the power train warranty. The second was when the car would have difficulty accelerating, and the main incident was when i was on the freeway (westbound 80 in hercules, ca) and the car would not accelerate beyond 60 mph so i needed to exit and when i was able to safely park the car, it died on me and i had to have it towed to the dealership, costing me over $2500 in repair regardless of the fix a couple years ago. This most recent incident occurred when at a stop light (antioch, ca)the car started shaking about to the die and the screen read 'must place car in park.' after placing the car in park the car started up again, but at every stop the car would shake. Most recently (concord, ca) an alert came on the screen 'service shifter.' after doing my research i was informed that my car may have been a part of a recall affecting the engagement of the gears. Bringing it to the dealership i was told it was not part of the recall, but am still concerned about the vehicle shifting gears, or lack thereof. I have documentation of the repairs and complaints, but do not have access to them right now. If needed i can provide them.*dt
Driving the car the engine light and traction light would come on and the steering wheel would lock in position, moving straight or turning. Happened several times between servicing. Several codes came up and were addressed but did not fix the problem. Codes were u0131, u0418, u0131-87, u0415 and u0428. No issue until car was serviced for the latest recall. Car with dealer. Say it's a complete electrical system repair. Not once have i had an issue with my car in 4yrs until dealer serviced it for steering wheel recall.
Jeep recall as i was exiting off the freeway, i suddenly noticed a delayed response when stepping on the gas petal to accelerate a bit in order to get to the far right lane. When i released my foot from the gas pedal, the car sounded like it had shut down and the lights inside he vehicle had all shut down as well. The car was still rolling but it was no longer turned on. I quickly tried to turn the key to try to turn the car back on, and stepped on the gas pedal to give it go ahead, but nothing happened. Luckily i was able to get to the far right lane and was somewhat out of the traffics way. Since the , the car has not been driven, due to safety issues i am not too sure about. Unknown. Just two days ago, i had the jeep towed to the nearest jeep dealership but it will not be serviced or attended to until a week from now. I work two jobs which are both located at least 15 miles away from my home and not having a vehicle to get to work has put a huge burden on my whole lifestyle and daily routine of obligations. Needless to say, the financial burden has created nothing but bitterness towards the manufacture of my jeep. I would like for this nightmare to end and not reoccur again because i won't be able to stay calm and patient next time. If we could at least be provided with a loaner car for unpredicted incidences like this then maybe we could manage and tolerate a bit more. But i can't believe we still have to pay out more money we shouldn't have to be giving. This is the manufactures responsibility to take care of its consumers and to public safety.
I have had numerous problems (5 total) with my 2014 jeep cherokee limited hard shifting into lower gears. The vehicle jerks and bucks randomly and has nearly caused me to have numerous accidents. The vehicle features the zf-designed nine-speed automatic transmission that has known issues with rough shifting. The recall update was performed in early may yet the problem persists. The vehicle randomly pulls forward, normally in stop and go traffic, and is completely unpredictable. Chrysler has a total of 5 work orders in their system and is asking me for a 6th time to bring the car in for repairs. Each "repair" trip results in a software update to the transmission that ban aids the problem for about a week and then we are right back to square one. I'm very frustrated and am requesting that the vehicle be bought back by chrysler and i be reimbursed for all car payments made in the last year. The vehicle falls under maryland lemon law requirements in that , it has less than 18k miles and is under 24 months old and was purchased new.i am requesting to open a case with national highway traffic safety administration to assist me with this issue. I have an open case number with chrysler of 26719430.any assistance will be greatly appreciated.
Will not start. The odometer screen and radio screen light, when i depress the brake peddle and press the start button both screens black out and vehicle does not start. The screens light back up and radio starts playing. The only message on the odometer screen is the start sequence. Press the brake peddle and press the start button. Jeep not turning over - not trying to start.
Myself - along with thousands are having the dreaded p0520 code come on!!! there is a tsb (has been one for 7 years) for this problem! yet, since it seems to fail right out of warranty - thousands are being affected. Previously-the 2014 jeep compass suv is among the 522 vehicles recalled by chrysler alongside the 2014 jeep patriot suv, 2013 dodge avenger, and chrysler 200, all of which are equipped with 2.4-liter engines that are touted to have engine oil pressure loss issues that may lead to sudden engine stall or failure because of this same oil pressure switch issue "!yet no recall on 2014 models when the issue is so widely well known!?problems --large oil leak, could have gone on fire or seized the engine. Turns out the oil filter housing assemble was cracked which seems quite common in this make, mode and year. The oil filter housing is cracked and it is a known issue with my vehicle. One morning there was a large amount of oil under my vehicle. At this time there are so many open issues with this defected part that i am unable to get this part cause there are 5800 people in line before me waiting for this part. I am unsure where to start to have this recalled but i would like to move in the direction of having that done. Please help! i read online that there was a possible petition started for this very issue.it all begins with the oil pressure sensor circuit (http://www.sequentialtaillights.com/dodge/sb_pdf/tsb_lc_0803414a.pdf) please recall this issue! make jeep replace these immediately at their cost! next --take a look at how many jeeps of this year, make and model have loud ticking coming on! my jeep has developed the 3. 6l penastar tick.i noticed fca extended the warranties for vehicles equipped with the 3. 6l penastar v6 but for my model they stopped in 2013. How can i get my year added to that warranty since it developed the same problems as the previous years???also - front wheel issues constantly! replacements!
I have a 2014jeep cherokee sport and my service shifter came on and my car wouldn't start unless i jump started it , called the dealership they said they never of heard of anything like that , i think this needs to be investigated or someone is going to end up kill because of there car messing up .
Several times while i was driving the digital dash display went blank, red "battery" indicator came on, "no bus" fault message appeared, the headlights went off, the turn signal did not work, radio did not work,door locks would not work (lock/unlock). The safety issue is to lose function of headlights and turn signal while driving. Also if a crash were to occur, i may not be able to exit my vehicle in an emergency, due to not being able to unlock my doors. Between august 27, 2015 and september 14, 2015 this occurred four (4) separate times. The vehicle was turned in for service each time this occurred.the problem is intermittent, during driving it can come and go. Service department at authorized jeep dealer stated that they do not have any instrumentation to troubleshoot can bus and they can not duplicate the issue. I would pull over into a safe area and take photos of the dash showing the faults. Service department can only reset faults as displayed on a tablet when plugged into the vehicle. Again dealer has no tools to look up bus problems, electrical contact issue, etc.
The contact own a 2014 jeep cherokee.the contact stated that while driving at 72 mph, the vehicle stalled while all the warning lights illuminated. The vehicle was not able to restart. The vehicle was taken to a dealer where it was diagnosed that the computer failed and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 20,000. The vin was not available.
On october 10, 2016, i was driving on an access road next to a highway when my car lost motive power. I was driving at approximately 40mph and i did not have enough time to pull over from the lane i was in. My dashboard kept flashing "service transmission" and also to "put the car in park and re-start." for ten minutes, i attempted to re-start the vehicle and begin driving again. Each time i would try to put the car in drive, there was a very loud racket sound from shifting and i had to put the car back in park. Finally, on the sixth attempt, i was able to shift into drive without the sound and i immediately drove my car home. I am disheartened as this was a purchase of a used vehicle only a few days prior, on october 8, 2016, that had only 30,000 miles. Needless to say, my car is already at my local jeep dealership for repair, and not much reassurance with regards to the associated recall, as parts are not ready yet. This was intended to be a family vehicle, but if it stops while driving, it will render my family completely unsafe. The s55 recall concerns a poorly designed wiring harness, that causes the computer to shift the vehicle into neutral while driving.nhtsa recall number: 16v529 recall date: august 22, 2016 manufacturer recall number: s55
Continuously having issues with the vehicle, related to acceleration while driving in traffic, car shutting off in traffic, not starting back up right away, gears shifting roughly while - is an automatic 9 speed 4 cylinder vehicle. I have been offered a 5% discount on a jeep trade in by the jeep resolution department, but at this point, not sure if its worth buying another jeep. I am afraid of this happening again. Unfortunately, the mechanics, cant find what wrong with the vehicle, and they also test drove the car, driving around the dealership, on side streets, but not in traffic, or stop and go traffic. I am frustrated at this point, jepp knows these are issues with many of there engines, and fail to truly hear the customers complaints, to the point of taking these complaints more seriously. The resolution offered are not good enough to fix the issue, as i feel i would trade this vehicle in and they will turn around and sell it again.... Not safe at all. !i need help, as i don't know what to do next, take the offer or just trade in with a different dealer and car type/model nothing chrysler/jeep related uuuggghhhh!
The contact owned a 2014 jeep cherokee. While driving the vehicle at an unknown speed, the vehicle veered to the left when the contact turned the steering wheel to the right. As a result,the vehicle crashed into a field and caught fire. The vehicle was destroyed. A police report was filed. The contact sustained injuries to the back and right leg that required medical attention. The manufacturer was notified of the failure. The vin was unavailable. The failure mileage was 27,000.
On december 7th, the car (2014 jeep cherokee with 12,600 miles) lost power unexpectedly while i approached a stoplight, and had to be coasted to the side of the road. We waited approximately 10 minutes, and it restarted. No warning or check engine lights came on. Over the next several days, we had approximately 3 instances where the car either wouldn't start, or would lose power. Still no warning lights came on indicating an issue. As we believed this to be a potential safety issue, we took it to the local jeep dealership and asked them to check it out.they kept it for 6 days and indicated that they could not recreate the issue.we picked the car up on dec. 16th.on december 25 the car again lost all power while driving (lost engine, power steering, and power breaks). Fortunately this occurred on a local road and the car was able to be coasted to stop without incident. This time several indicators illuminated including the 'check engine' light. We had the car towed the next day to the same dealer. At the time of this writing, the dealership has had the car 22 days, and still have not been able to diagnose the issue. They did replace the pcm, however this did not correct the issue.i'm filing this complaint because of the potential safety issue. I also have a concern because jeep is not able to properly diagnose the problem in a reasonable amount of time.
70 mph on interstate hwy, suddenly emergency brake comes on.car immediately brakes to 35 mph before car can be moved to emergency lane. Mil light is on, emergency brake light is on, transmission gear light is flashing, screen command says "park the car, service transmission and parking brake".emergency brake light on console is off.ignition turned on and off 6-8 times, try to drive, car won't move.cycling ignition and transmission shifter car suddenly starts working normally except for mil light.scan revels no codes.car runs fine for two weeks and again at 70 mph on interstate the emergency brake comes almost stopping the car in slow lane.repeated the procedure referenced above for about 5 minutes until the car started running normally.mil was on for 50 miles but no codes stored or freeze frame. This occurred 5 days after having recall r05 performed, rrt 14-040, and pcm update.
While traveling at night on a highway at 60 mph, i turned my front windshield wipers on due to rain.as soon as the wipers came on, the entire dashboard went black and i was not able to monitor speed or view radio, gps, or other panels.the headlights also dimmed somewhat.as soon as we arrived at our destination, i googled for problems with wipers and found various blogs regarding this problem on 2014 jeep cherokees.the only advice online was to disable the automatic rain sensor.after disabling the automatic rain sensor, the problem was not corrected.i contacted the dealer who advised us to bring it in for a checkup.no repairs were made and i was informed that they would advise me if a recall would be released.
The contact owns a 2014 jeep cherokee. The contact stated that the recall notice for nhtsa campaign number: 15v393000 (electrical system) was received in august of 2015 and nhtsa campaign number: 15v509000 (electrical system) was received in september of 2015. After contacting the dealer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The contact had not experienced a failure.
I purchased my brand new 2014 jeep cherokee with 30 miles. After about 1500 miles it began shifting very hard in low gears jerking , it red lines extremely hard to where it will jolt the jeep and when icome to a stop it would begin raise rpms and accelerate. It would scare me senseless. I took it to the dealership they said that's how it performs and made me leave. 400 miles later the transmission completely blew out going 50 in la traffic. It was on back order for a month. Since then i have taken it in 8 times for the same problem a few times they have updated the tcm now they are saying there is no codes and they cannot duplicate it, even though it does it every single time. The jeep will not know what gear to shift and leave me stranded in intersections before it shifts and peels out. When i break it'll pick up speed it is extremely unsafe and unreliable. Jeep has no fix for it and will not buy it back nor compensate me in anyway this isn't right and they should be forced to buy these be back. Last weekend i took it on a trip going downhill at 60 mph 2000 rpm i tapped the break and the jeep revved to 5000 rpms also my horn is he hardest horn to push ever it does not work. The service department said its a little harder than normal but they cannot replace it since it doesn't give a code .everyone and their mother is concerned and complains about this issue. One day this thing is going to get me in a wreck. I paid good money for this vehicle i just want something safe and reliable for my family. I wish jeep chrysler however it is would just do the right thing.
Emergency parking brake (epb) locks up.can not release.jeep tsb mentions water infiltration around epb module by spare tire causes this issue.this could have happened when driving (it did not).cant release brake.cant move car.brake is electric and releases upon gear shift movementtsb reported that connector and module gets corroded from water that enters from a bad seal. The shorted out module / connector could have cause brake lockup at high mph
Service shifter warning keeps coming up on vehicle. Chrysler wants over $1000 to replace the shifter. I see online there are a ton of the exact same complaints
While driving on a highway, service shifter warning displayed and all indicator lights were lit (park, neutral, reverse, drive).this caused panic and the driver pulled over to turn off the engine.a dealership diagnosis is short in wiring.this manufacturer defect has caused wrecks and needs to be recalled by jeep.
Was driving home last saturday night. 10-26-19, all of the sudden antilock light warning appeared, parking brake warning, 4x4 system. Traction control,and service transmission warning. I pulled over,shut vehicle off, once restarted it was all off, then i drove about 10 miles up.the road. It came on again all lights and warnings, when your driving between 40-55 mph, it seems to accelerate and then decelerate. As if someone was giving it gas and then letting off of the pedal, is how i can describe it. I started it on today 10-28-19, it's still driving the same way with all warning lights on. Code reader doesn't show anything wrong with it. Vehicle has 61,640 miles on it. 2.4l, 9 speed transmission.
Something strange started happening, it shifted to neutralwhile i was trying to stop at a red light, almost went through. Brakes locked later had it towed to the dealer they kept a few days, said nothing was wrong.from day one i was told it was a 9 speed shift thing and i felt every single one.they told me that was normal.so me unable to do anything about the situation, but trust the dealer, kept driving this car, that i felt unsafe in every second of every day.each day i prayed that it did not happen again. Till this day, it still shifts from each gear with a jerk, i notice the persons heads in my car jerk, every time i go from a stop to try to accelerate.it has had such a strong kick when it shifts gears that i felt like i was getting hit in the rear by another vehicle.this continued for a while and then the car began to start oddly, and as i shifted from park to reverse or park to drive the car literally felt as if the engine, transmission, what have you was going to fall out of the bottom of the car.each time i shifted to park to reverse it would jolt.i then tried to go in reverse and the car was sounding and feeling so scary that i had it towed to the dealer yet again.i at this time, was over my miles and due to me leasing the warranty was done, so the dealer would not look at it free, luckily there was a recall on sensor wire harness, powertrain control module and the transmission control module,so they told me they would fix the recall only.the recall was done january 17, 2017.they kept my car for 6 days. After they fixed the recall, the car worked better, the gear shifts have never changed.today is march 28, 2017 and the car began acting the same way prior to the recalls about 2 weeks ago, again i just pray that it will just start. Today it almost did not start and the shift to reverse dreadful.
When i push the gas pedal to accelerate the vehicle does not speed up for some time, i can have the gas pedal pushed to the floor and there is a very long lag time for the car to speed up and switch gears, it is extremely dangerous, i have put in reverse several times to back out of my garage and the car will not go in reverse, the entire car thumps back and forth and hesitates and takes some time to get in gear, my radio has stopped working twice, touch screen blacked out recently while in motion, when attempting to pass a car i can not safely get my speed up, its a real lemon and dangerous, i am waiting to get rear ended, pushing on gas pedal and engine revs up real loud but car does not accelerate like a normal car would, purchased 7 month ago and seems to be having more issues every day, was in a drive through with car on, foot on brake, and car in drive and took foot off brake and hit gas pedal and car did not go like it was in neutral, i had to put in park, turn off and turn on again to put in drive, this vehicle is not safe, will take it in for recall repair tomorrow and if not repairable will be traded, do not purchase, looks nice but terrible transmission
1) the shifter lights came on driving in from town to my house, appx. 10 miles, took a picture of all the lights on on the shifter. 1-5-2021. Wife turn off and on at home and lights didn't light up after they reset. Have not taken in to dealer as of1-6-2021.2) the dome lights stop working, all of them, took it in to dealer, they said the driver visor has a short so as long as i leave the fuse to the driver side visor off the rest of the light would work, new visor cost over $500 so i opted to wait till i could afford it, i have the bumper to bumper extended warranty, paid extra $4500 as long as i owe the darn thing i thought it would fix thing like this, no it does not.there is a recall on the visor wiring issue but mine was not covered. 2 month later dome lights ho out again?? call dealer and tell about it, say replace the left side visor fuse, tried it blows out, call again, they tell don't replace fuse any more?? left with no dome lightfor now.3) transmission shifting issue in mountains, going uphill, had to pull over to slowly restart the shifting process, mine you this was a replacement transmission covered by warranty, this incident issued only once and starting shifting ok,didn't take to dealer, almost like what for, they won't do nothing but reset.in conclusion if i could return and get some return on it i would, even at a loss mostly likely trading in for a honda.too dangerous for my wife to drive. Never again no chrysler products.jeep was a very big disappointment.
I was driving on the highway and my check engine, transmission and park lights started flashing. My car wouldn't accelerate and my computer said 'service transmission'. Now my car won't shift gears or accelerate. It has 40k miles on it.
While driving on the highway at 65 to 70 mph, my car would go in to safe mode the massage said."service transmission" "service park brake" the engine light and traction lights came on to. I had to coast over to the brake down lane. I would turn the car off wait for 2to 3 min's then restart the car. All massages cleared but the check engine light stayed on. The next day the engine light cleared i took it to the dealer. He said, no lights no codes no problem. This continued to happen about 10 times over 5 months.everytime the car went in for a recall i would tell them. The same answer, no lights no codes no problem. Finale i had a problem with electrical. After 3 days they found a pinched wire in the main harness going through the fire wall. This service department told me the next time the car failed in safe mode ( do not shut it off ), have it towed with the car running , this way they could check the codes in the fail mode. After 5 more times, it happened when the dealership was open. They did a software upgrade. A software 6 flash for tcm and a pcm. 3 days later on july 4 it happened 4 times, then 4 times going to work at night on july 4 for july 5. Then on july 5 going to the dealership . I had it towed in safe mode. After about2 hours they called me. It needs a new transmission. They said there are none in the usa, they are on back order, there is no time frame they can give me to how long it will take. I did get a rent a car, but my wife and i can not go kayaking. No racks on rentals and a smaller car does not do for me. Now i have a payment and no car no time frame for when i get my car back pulse the liability of a rental thatjust does not work for us.
Power liftgate will not operate with front or back buttons.the only way to open is manually and close it manually.
This is the 4th incident for this car.first incident was 10.18.14. Second incident was 11.13.14. Third incident was 11.24.14. And this 4th incident took place 11.25.14.while driving on the highway the front end collision light icon displayed on the dashboard suddenly, forcing my cruise control off and drastically declining my speed with cars behind me. There were no cars immediately ahead of me or indicate why the car sensed a collision.
The car goes into neutral while driving and loses power. Has happened more than 10 times. This has resulted in twice on the freeway and almost caused an accident. I have taken it in to be repaired and they stated it was a software issue.
My jeep was traveling at 55 mph on a state road when it lost power and had to be steared/coast to the side of the road.had we been on an interstate this would have caused an accident, injury or death. The dealer claims nothing is wrong with the car and ready to release it to me today 3/29/16to continue driving as a safe vehicle. In addition, the entire dashboard electronics had to be replaced at 8800 miles, the wiper blades fail, stall, or go off the side frame off the windshield during use causing hazardous driving conditions and reduced visibility, , the key remote fails (not due to dead battery) , the bluetooth reliability is intermittent which nulls the hands-free option for phone use while driving, the front and rear defrost did not work causing reduced visibility while driving in early morning hours and was repaired or replaced at 8800 miles, a rotational squeal was reported at 8800 miles and dealer claimed they could not duplicate.5 months later, the noise continued.after i wrote them directions and sat with them, they replaced a faulty water pump on 4/21/15.the heat deflector shield and the resonator was replaced on 5/21.the car was towed to the dealer after the recent transmission failure.i will not drive the car again and risk the safety of my family or others.
The contact owns a 2014 jeep cherokee. While driving 70 mph, the gear shifter failed to move into neutral and the service transmission warning indicator illuminated. The contact coasted the vehicle to the side of the road and powered off the engine. Then vehicle was restarted and was able to drive; however, the failure recurred five miles down the road. The contact stated that the coolant increased to 200 degrees. The vehicle was taken to chrysler jeep dodge ram 24 (1020 belmont st, brockton, ma 02301, (781) 961-1550) where it was diagnosed that the transmission, four spark plugs, one coil pack, an auto grill shotter, and jumper harness needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was notified of the failure and referred the contact to nhtsa. The approximate failure mileage was 99,000.
The engine shut off 11 times while driving in the freeway and in the streets. Two of them almost cause an accident while driving up hill and driving in the freeway over a speed of 65mph. The power shuts off without warning while moving and it needs to be restarted once to several times to start the engine. It goes from drive to neutral to rengine shutoff. It kept happeningfor two years now and before the s55 transaxle wire harness. Fremont jeep dealership are insisting that it is still okah to drive even after numerous incidents and even if they dont have the parts yet for the recall. Stated in the recall information "the loss of motive power could crash without warning". I am very afraid to use the car and afraid for my passenger as well as for other people if ever there will be a major accident that the jeep/chrysler is waiting to happen before they make a move. They dont recommend anything but to wait for indefinite time frame of when the parts gonna be available. I think they want us 2014 jeep cherokee owners risk and sacrifice our life.
My jeep is popping out of gear, tells me to shut off the vehicle and restart it.i went to dodge to ind out if it could be fixed and they said since its not apart of the recall that we will have to pay out of pocket. There is a recall on this jeep for the 6 cylinder 2014, its for the same thing my jeep is doing. This is now happening almost everyday, im afraid my vehicle won't turn on one day and im gonna get hit by another car or worse.
The contact owns a 2014 jeep cherokee. The contact stated that while driving at approximately 20 mph and making a right turn, the vehicle stalled. The contact also stated that unknown warning lights illuminated. After several attempts, the vehicle restarted. The failure recurred multiple times. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 20,900.
Upon fueling the vehicle, the vehicle operates as it is intended to for a brief moment, until idling on the roads. The vehicle will suddenly drop in rpms, and if it gets far enough, the vehicle stalls, directs me to shift to park, and press the start button. In some cases, the vehicle will start right back up, but with some trouble, or not at all. Vehicle becomes a metallic vegetable and starts emitting a rich smell of petrol.this issue does not occur when constantly driving at higher speeds or after the vehicle has driven 50 miles after fueling.
The contact owns a 2014 jeep cherokee. When driving at any speed, the electronics on the dash board went out.the failure recurred several times. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 14,000.updated 8/10/15the consumer also stated the doors would not unlock, at times. Updated 03/01/16
The contact owns a 2014 jeep cherokee. While driving approximately 50 mph, the vehicle stalled and all the warning indicators illuminated on the instrument panel. The contact lost control of the vehicle and ended up in a ditch on the side of the road. The vehicle was taken to the dealer, but the cause of the failure could not be determined. The vehicle was not repaired. The failure recurred. The contact received notification of nhtsa campaign number: 16v5229000 (power train). The manufacturer was not notified. The approximate failure mileage was 43,000.
The contact owned a 2014 jeep cherokee. While driving 55 mph, the contact smelled a strong burning odor and noticed smoke emitting from the front passenger door. Within several minutes, the vehicle was engulfed in flames. The manufacturer was made aware of the failure. The vehicle was destroyed. The failure mileage was 16,532.updated 8/21/15 updated 12/1/2015
Takata recall fill car with gas it will shut off and loose all soeed control and the serbice parking break comes on windshield wipers go you loose power steering lights flash, also car wont go again after you slow down to incomplete stop, also looses acceleration as youre driving with no warning will say to put in park and when you do you eventually loose power steering and you have to try to restart multiple times transmission jumps and jolts when shifting gears at any random time. This all happens very randomly and gets worse any time you put gas in especially filled up all the way have taken to dealer multiple times and they say there is nothing wrong with transmission they cant get it to duplicate issue this has been happening since ive had the car 4 years now and the other issues were supposedly electrical caused by a water bottle under my seat but yet the bottle was removed and im still having problems
Constant transmission issues/ jerks and hard thrusts.been in jeep dealership many times with complaint.same issues now out of warranty.now as of dec 25 2020, vehicle went completely dead , came back on and now throws all service lights on dash and vehicle will not move out of gear.have to disconnect battery to put into park/neutral to move out of way.undriveable .this 2014 lattitude has been a nightmare and an unsafe vehicle from the beginning.unfortunately i was upside down on finance or it would have been gone.now with it almost being paid off i am in financial ruin over this once again.unsafe vehicle.
While driving my car suddenly seems to lose power and stop and on my dash it says must placed for on break to shift into park. As i am driving down the highway or through an intersection i am not trying to put it in park and it has caused me to almost getting rex a few times. I have taken it in to be repaired several times and no one can find anything wrong with it. This has been going on for several months and normally happens to to three times a month. I will only put the most recent date below
Several gear shifter indicator lights are on at the same time. With no indication if the vehicle is in reverse or drive. Talk to the dealership and they said there are wires broken and the wire harness needs to be replaced. I believe this is a manufacturing defect, how can anything i did create this malfunction but i'm being charged for the repairs.
Car will slip into neutral with no warning and the engine goes into idle.this has happened six times including while exiting the freeway almost causing me to be rear ended.jeep is aware of the issue and has issued recall s55.they have no fix and they don't know when one will be available.the mopar support reps agree this is very dangerous but will not provide a loaner or rental because they don't know how long before a fix will be available.this car has become very scary to drive and i am getting no help from the dealer or from jeep.
Traveling to work touched the command button on the steering wheel at that very moment the radio, screen, bluetooth, uconnect system lost power. The radio shut off and the center screen that controls many safety features of the car went blank and would not come back on. I had to call the dealership and they took it in immediately to resolve the issues.i have had the car two months put about 1,200 miles on the car and it has been back at jeep several times with issues/recalls.
I started my car and a service shifter message came up.i was parked on a flat cement pad in my driveway.i attempted to put my car in reverse, and it was very hard to move the shifter to reverse.i stopped trying and turned off my car.when i started it again the message was gone.
The contact owns a 2014 jeep cherokee. The contact stated that the vehicle failed to start and the auto lock function locked the contact inside the vehicle. The contact also heard an abnormal winding noise while the vehicle was in the park position. While driving at unknown speeds, the parking brake engaged without warning. The vehicle was taken to an independent mechanic, but they were unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified and referred the contact to the local dealer. The dealer was not contacted. The failure mileage was 9,935.
When driving vehicle will enter what chrysler/jeep calls limp mode. Vehicle will slow immediately to 35mph no matter previous speed. Accelerator will not work. Vehicle must be parked and restarted to reset. This happens with no warning. Very dangerous when on interstate highway.
The contact owns a 2014 jeep cherokee. The contact received notification of nhtsa campaign number: 16v240000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The car completely shuts down with no indication or warning while driving, steering wheel locks. Immediately after shutting down the brake (however the gear is in drive) and battery light displays. I take gear out of drive and put it in park, wait a minute or two at times right in the middle of residential street or the end of a turn but it always occur while the car is in motion. I have to crank the ignition several times while tapping down on the gas pedal until the engine starts, hit the brake release, put gear back in drive or at times neutral then back in drive in order to move. This occurrence happened a few times before repairs and about two or three times daily after transmission repairs, and software updates.when pushing down on brakes to make a stop the car will accelerate (as if it's confused whether to stop or go, although i'm pressing the brake to stop) before coming to a complete stop.when backing up or switching gears it's a forceful loud jerk between shifting gears.while driving out of the blue the windshield wipers came on (no rain) and i was not able to disable them . I pulled over on the shoulder and turned the car off waiting a moment before restarting they continued to goback and forth on a dry window they stop on their own about 20 minutes later. Speedometer blanking in and out.car burning excessive amounts of gas.prior to engine shut down no indication or warning messageshowever after repairs of transmission and software updates the engine, throttle, abs lights, and transmission service message appear and disappear simultaneously when the car is running as expected.tire pressure display inconsistent.
As i was driving home the service shifter message came on after i backed out of the parking spot and shifted into drive. My display and would not clear. After looking online i found that there is a whole group of jeep owners that have this same issue. They discussion can be found athttps://www.cargurus.com/cars/discussion-t68742_ds990296i am surprised there has not been a recall on the automobile for this yet considering an extraordinary amount of people have this issue. Definitely needs to be looked into. I have only owned the car for less than 48 hours and am questioning returning it to the lot after a mechanic takes a look into it.
The contact owns a 2014 jeep latitude (na). While driving approximately 20 mph, the vehicle stalled and was unable to restart. The next day, while driving approximately 35 mph, the vehicle hesitated and made an abnormal noise. In addition, all the warning lights illuminated on the instrument panel. The vehicle was taken to a dealer where it was diagnosed that the oil ran to the sensor map and the bcm, fault map sensor, and aero shield needed to be replaced. The vehicle was repaired; however, the hesitation recurred. The manufacturer was not notified of the failure. The approximate failure mileage was 20,192.
The contact owns a 2014 jeep cherokee. While driving approximately 40 mph, the vehicle stalled. As a result, another vehicle crashed into the rear of the contact's vehicle. There were no injuries and a police report was filed. The vehicle was towed to the dealer. The mechanic was unable to locate or duplicate the failure. The vehicle was currently being repaired for the rear end damage. The manufacturer was not notified of the failure. The failure mileage was unavailable.updated 03/09/16*lj
Just received my third safety recall today...p67.p14, brake booster and p36, sun visor wiring are yet to be fixed.p14 dates back to this fall 2014.i've been on a waiting list since that time.the dealership, patriot chrysler dodge in mountain lake park, md says they cannot get the parts to fix the recalls.is this ridiculous?please advise.
The contact owns a 2014 jeep cherokee. The contact stated that the windshield wiper activated independently prior to starting the vehicle. As a result, the lights on the instrument panel would start flashing and the vehicle would fail to function. In addition, the cable detached from the battery shutting the vehicle off. The failure recurred numerous times. The vehicle was taken to the dealer but was not diagnosed or repaired. The contact received notification of nhtsa campaign number: 15v509000 (visibility) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 33,000. Part distribution disconnect.updated 03/10/16*lj
Vehicle does not start'- initially seems battery related, but battery checks okay at two different parts retailers. Finally got a 'service shifter' message on the led readout on the dashboard. But problem is intermittent and dealership says they can't fix it unless it acts up in their possession. Some owners in an online forum report similar issues across a number of model years. Please help.
When driving, the vehicle shuts down and message on dash says "car must be in park in order to shift." vehicle will not restart. This problem has happened multiple times while vehicle is in motion. We have had it taken into the dealership with no resolve. After researching, this is a common problem in this year's model that jeep is aware of. However, the common resolution is dealership still claiming an oil change is needed. Most recently our jeep was 500 miles under the dealership's recommended oil change. I fear for my family's life if this stall happens when crossing busy highways in town.
The contact owns a 2014 jeep cherokee. While driving various speeds, the vehicle stalled and the check engine, transmission, and several other indicators illuminated on the instrument panel. The vehicle was taken to the dealer where it was diagnosed and updated, but the failure recurred. The manufacturer was notified of the failure. The diagnostic results were unknown. The approximate failure mileage was 1,800.
On may 5, 2016, i was driving on a well traveled street in my 2014 jeep cherokee latitude. I had just made a right turn and was driving at a slow pace in order to merge into on coming traffic. I pressed on the gas and nothing happened. I looked at the dash and realized that the car had shut down. I had no engine power, no electrical, nothing. I managed to coast to the right lane, and attempted to restart the car; nothing happened. After sitting for approximately 10 minutes, the car finally started. I immediately drove to the dealership with the check engine light on. The car was kept for a week, and i was told they were unable to duplicate the concern. I picked the car up and two weeks later the check engine came on again. Once again, i immediately drove to the dealership. After two days, i was told the transmission needed to be replaced (car is currently in shop awaiting this repair). Prior to this incident, this car had been to the dealership at least two times for what seemed to be transmission related issues; slamming into gear and lurching forward. Each time i was told the issue could not be duplicated.
When i turn wipers on high they shut off.chrysler said they are getting a new body control module.i have been waiting since june 2016.i feel it is dangerous and if they can't fix it they should give us s new car.i was driving to work in heavy rain and put my wipers on high and they quit!
The light will not come on on the dashboard i can't tell how fast i'm going or how much gas is in the car i took it to a auto place they put a thing on the car and it said it was the cluster there was a recall on the cluster and i took it to a chrysler place in madison ohio they said they fixed it but it's not fixed they told me in order for them to see if it's the cluster the recall i will have to pay a $115.00 dollars. Just to check if it's the recall.
I had turned on the rear defrost and after being on for roughly 5 minutes, the entire rear windshield exploded. The temperature outside was 35 degrees fahrenheit. I was stationary at the time of the explosion.
There is a warning saying service shifter that stays lit up on my display at all times. I have had all of my recalls done but this warning light stays on and is a neusance. You can not see the digital speedometer nor anything digital for that matter. First noticed it a few weeks after i bought the car. As soon as you turn the car on the light just stays on. The recalls should have fixed this but it did not. Very beautiful car but having several issues with it that a lot of people are having same issues when researching the internet. Need this fixed asap. Cost too much money to have this many issues. Very disappointed and will issue a class action suite if no response. Also lift gate won't lock. But that's on another claim that i issued to you.
The contact owns a 2014 jeep cherokee. While driving 70 mph, various warning indicators randomly flashed. The speed decreased and the transmission gears failed to shift from drive to park. The contact coasted the vehicle off the road. The gear was difficult to change from drive to park, so the contact turned off and restarted the vehicle. The crash intermittent being disabled, service brakes, and service transmission warning indicators flashed. The vehicle was driven to the dealer. The dealer was unable to schedule an appointment so the vehicle was left at the dealer. The manufacturer was notified of the failure. The vin and failure mileage were not available.
Vehicle loses power while driving andfails to accelerate properly which poses a safety issue when driving on freeways where speeds can reach up to 70-80mph. The vehicle will only reach first gear and reach only a speed of 40 mph.
#1-car jerks itself out of lane very heavily to the left, almost turns itself left on it's own when lane sense is turned on but not sensing the lane (white indication light).car does not jerk left when lane sense is sesing the lane properly (green indication light).#2-park sense flashes on the screen 5-6 times while i?m driving.it thinks i?m parking while driving the car or slowing the car down into a turn lane.it literally displays the diagram of car with yellow bars showing how close i am to something while driving or waiting in a turn lane, however, there were no cars or obstacles ahead of me, nor am i parking.at one point i was pulling the car left into the left hand lane to turn into my neighborhood.i was not at a full stop, but almost, in the left-hand turn lane.park sense flashed 5 times on and off each time a car passed me in the other direction.#3-lane sense cannot sense the lane 90% of the time on main streets, only highways.
When turning on the car the windshield wipers turned. The wipers were not in the on position. The indicator lights were not working and the high beams could not be turned on. This persisted for over 2 hours.
I had a roll away incident back around august 25th 2015i pulled into my driveway and put the car (2014 jeep grand cherokee overland) in park .i turned it off and exited the car. It started rolling forward so i jumped back in the car and put on the brake then moved it backwards a little and exited the car again. Againthe car was in park and shut off.as i was walking away from the car it rolled forward again about 8 feet .i know it was in park, when it was not in gear. I got out of the vehicle and it started to roll back on me. I quickly jumped back into the vehicle to stop it without accident, this time. Now i put a block in front of the tire so it wont roll away.i wont park it on a hill.dealer cant seem to find a problem.
Service shifter light comes on again after it was worked on previously.
Vehicle shuts off with all lights flashing if i don't change oil before 2000 miles. This happened to me the first year i had the car and i was almost killed on the parkway. Burke auto said it was a software update. Then it happened four days later i was able to get it to the dealership right down the road that i live but couldn't go over 15 mph and it shut off twice in two miles.then when i got the car there it happenedto one of the technicians and scared the crap out of him and he said he wouldn't drive this car. But no one did nothing..now today i almost was in a accident at the food store because the transmission wouldn't stop and then the whole car stopped. It was brought to burke auto group on stone harbor blvd.cape may courthouse nj as they told me today they can't get to it and it's going to cost $$$$ then they let me walk home in the rain. I have had jeeps before and they are great cars but this one is going to kill me. Please help with this matter sense i can't get no help here. The car is at burke motor group in cape may courthouse.sincerely, [xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
My vehicle has had continuous issues of jerking/missing gears when it shifts, when i took to be checked i was told it was a known problem with this vehicle and there was nothing that could be done until the engine blows up. I was not notified of any sort of issues when i bought the vehicle new. I have also now had continuous problems with my vehicle not starting from being stationary, multiple times it has not started after being off for a period of time, ie 24 hours, but alsonumerous times my vehicle has shut off while in motion, i was driving down the road and my vehicle just shut off completely, no lights, no gas, no radio etc. I was luckily on the side of a non-busy road at that time about to turn onto a main road. I had both my children in the vehicle with me. I was unable to start my vehicle from this now stationary position for approx. 15 minutes i sat idle in the road with my children in the car. Another time my vehicle shut off while i was driving in a busy intersection my car shut off as i was turning and i was almost t-boned my vehicle started up after trying a few times and i was able to get out of the road way. Once i was parked in a parking lot to collect myself, my vehicle would not start again. It took approx. 4 times trying to start it again. I have contacted the dealership again and will be taking it back, to be checked. When i took it to them the first time for it to be checked as to why it shut off and they could only come up with that it was low on oil, they did an oil change and said nothing was wrong with my vehicle, which clearly the oil wasn't the problem because it has only been about 400 miles since the oil change.
The contact owns a 2014 jeep cherokee. The contact stated that the vehicle stalled while at a stop light. The contact also stated that when shifted gears into drive or park, the transmission would make a loud knocking noise. The transmission warning indicator illuminated. The vehicle was taken to kelly jeep chrysler (353 broadway, lynnfield, ma 01940, phone number: (888) 694-7177) to be repaired per nhtsa campaign number: 16v529000 (power train); however, the failure recurred. The vehicle was taken to another local dealer (grava chrysler dodge jeep ram srt, 29 mystic ave, medford, ma 02155, phone number: (781) 391-8950) where it remained and was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 39,400.
The contact owns a 2014 jeep cherokee. While accelerating from a complete stop, the vehicle vibrated violently and exhibited delayed acceleration. The contact heard an extremely loud noise outside of the vehicle. The failure occurred whenever the vehicle was in operation. The dealer detected a leak in the exhaust and stated that the transmission functioned normally. The vehicle was not repaired and the manufacturer was notified. The approximate failure mileage was 600.. Updated 08-20-14 . Updated 09/3/2014
While driving my gear shift suddenly has all lights engaged (park, drive, reverse, and neutral) simultaneously. Has occurred multiple times on both city streets and highways and only resolves by turning engine off and back on. Unknown cause.
Had dealer perform chrysler recall v69 reprogram transmission control module on 9/19/19.went to start vehicle next morning for work and the shifter lights are all lit and dash shows service shifter. Dealer service is adamant that the two are unrelated.dropped off on monday morning, with no call until 30 min before service closes.had to return call next day to find out the part needs to be ordered and may take 3-4 days.extended warranty will not cover.dealer is charging me full price on parts and labor.this is my third questionable repair on this vehicle under 80,000 miles.
Vehicle shows error message on dashboard screen stating "service transmission" recall came out in 1st quarter 2020 stating that it was a computer error and would be fixed by dealership.took to dealership for recall, and then the message started coming back after a month.took vehicle to a transmission shop and found that it was a computer issue again, not a transmission problem.it appears that the original recall did not correct the problem.
The contact owns a 2014 jeep cherokee. The vehicle lost motive power while drivingthe contact was almost left strandedthe mechanic was unable to pinpoint the failure. The contact stated that while driving at approximately 35 mph, without warning the vehicle stalled. The contact was unable to restart the vehicle. The vehicle was towed to gengras chrysler dodge jeep ram ,460 connecticut blvd, east hartford, ct 06108,(860) 289-0246, to be diagnosed. The mechanic was unable to retrieve a fault code. The vehicle was not repaired. The vehicle was included in nhtsa campaign number: 19v447000 (power train). The manufacturer was contacted and informed of the failure. The approximate failure mileage was 82,300.
Traveling on town road.the battery light came lit up on the control panel with a warning to put vehicle in park.engine completely shut off.gas pedal unresponsive.we pulled over to the side of the road.tried to restart vehicle several times over the course of 15+ minutes.vehicle finally restarted like normal.turned vehicle around by crossing over double yellow lines, put in reverse.vehicle completely shut off leaving us disabled across road, same warning and battery light on.engine finally restarted 10 minutes later.returned the vehicle safely home.
The contact owns a 2014 jeep cherokee. The contact stated that after starting the vehicle, the engine rpms increased to 6000 and all of the warning indicators illuminated. The contact shifted into park and attempted to turn off the vehicle; however, the vehicle failed to shut off. The fire department disconnected a wire underneath the hood in order to turn the vehicle off. The fire department reconnected the wire, but the failure recurred. The vehicle was towed to the dealer who diagnosed that the ignition and the communication between the ignition cap failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 12,200.updated 03/04/15*ljthe consumer stated after 28 days of being in the auto center the vehicle was repaired. Updated 10/8/2015
When i got off work one morning, about to get on interstate but jeep was acting funny, all the warning lights came on, so i decided to stay on service road, came to a light and stopped, mind you all the lights were blinking and then my wipers started going off, the jeep wouldn't go then it died. I tried three times to push the start button but the jeep didnt start until finally the 3rd time, it didn't drive well, spudders until i pulled over into a parking lot, the car warning lights were on and flashing wipers going without being on. I turned the car off and waited for about 15 minutes and it came back on still had warning lights on but not flashing and the car drove fine all the way to the dealership. This happened about 5 weeks ago they found nothing wrong. About two weeks i was backing up, then put in drive and the jeep continue to back up, had to put in park then in drive to go forward this happen three times on that day, then on same day was driving on the interstate and going about 73 mph it was driving rough, the rpms stayed on 4 and never did idal down. Took to dealership again, nothing wrong. Then on friday 7/29/16 same thing with all the lights and wipers going off, back to dealership, as of yesterday tuesday still nothing wrong. I brought with 176 miles on it, never got the extra warrenty or service warrenty sorry don't the money for that, i had to pay for my own rent a car, dealership won't pay for it. I have 57000 miles on my car in two years, all hwy miles i work far from home. I want to trade but will be upside down very bad. I don't feel safe in this jeep and will never buy another one ever, ever, ever... Jeep dealership doesn't give a rat's [xxx] either. Not a happy camper.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The car will begin to hesitate and then the transmission will go into a neutral state, but the lights will not show that it is in neutral. The car will roll forward or backward depending on where you are. You cannot shift, when you do try to shift, the car will jolt like the engine is going to fall out of the car. Turning the engine off and on, several times, while waiting each time clears the problem. Jeep can not reproduce this it so they will not fix it.will get a message on dash stating to service trasmission and parking break. This has happened at least 5 times that i have documented by pictures and video on my phone however, has happened a lot more. Specific dates documented are 11/19/17, 11/21/17, 11/29/17, 12/13/18, 4/2/19.
When shifting from park to reverse or drive, the vehicle will occasionally not shift into gear, even though the display and shift control indicates that the car is in reverse or drive. When this happens, when i release the brake and apply the gas, the car does not move. This happens about once every 10-15 times the car is shifted from park. The most serious incident happened when i was parked uphill. I shifted the car into drive, but when i pushed the accelerator pedal the car did not move forward but instead started rolling backward. I had to move the shifter into park, and again into drive before the gear would engage. Additionally, there have been times that the car will not accelerate after being stopped at an intersection. When i apply the gas, the car will hesitate for 1-2 seconds before engaging and moving forward. I am concerned that these issues will end up placing myself or my occupants in danger if an emergency situation arises while on the road, or if the transmission fails completely and i roll back into another car.
My entire car stalled on me without warning in the middle of the road while driving and showed a ā€œput in park and then shift to desired gearā€¯ message. After multiple attempts it finally turned back on helping to get me into my driveway. If somebody would have been driving towards me i would have been hit. After this, i went on a test drive with no warning dash lights illuminated, my car wanted to stall and was sputtering awfully after about a mile. Dash lights illuminated with a check engine light,service transmission, my traction control turned on and my selected gear (drive) was blinking a (d) on my dash. It was driving very slow. The dealer i bought it from had it towed and they ā€œfoundā€¯ it was a ā€œloose battery connectionā€¯. I do not believe this.after checking multiple forums and reviews for this exact problem i am now devastated and beyond scared to drive my jeep. I have read multiple reviews of this happening with these exact vehicles on interstates. My safety and others was put at risk by my car stalling in the middle of the road. If i continue to drive this jeep lives could potentially be put at risk if i am on busy roads and it stalls. No warning signs or lights appeared before this incident.
"service transmission warning and check engine": vehicle moving uphill, auto transmission shifts to lower gear; transmission begins to slip and ability to maintain speed drops; happened in middle lane of interstate; managed to exit interstate and park; very little power to move vehicle; safely parked and turned off engine.waited 2 - 4 minutes;restarted engine; service transmission warning off; check engine "on". Vehicle operated normal; check engine light went off later; had loosened gas cap and retightened to see if check engine light would go out - it didn't have an immediate effect on the light. Had to maneuver behind 18 wheeler and crawl speed up the exit ramp. Ended up cross ways in a side road for a few minutes while the transmission 'feathered' vehicle to safe spot.no collision this time. Vehicle has been in shop for similar complaint one month earlier.and more times previously
My wife was on her way to work for the last day before christmas and got 2 blocks from the house before calling for help.the vehicle lost power and luckily she was able to get off of the road.it was rainy both the day before and that morning also.she said there was a message that came up saying shift into park and start the car.she couldn't get it to start again.i met her and after trying, got the car going but noticed that i didn't feel any response or hear any engine revving when pushing the gas pedal down.it also seemed to start fairly rough.she took my vehicle to work.i checked the vehicle later and it started ok.the battery voltage was the normal 12.6v and 14.7v when running.at first i thought it was a fluke.the next day as the vehicle wouldn't start. We decided to wait until fri morning with christmas being thurs. The vehicle did start before the flatbed towed it off to the dealer. The dealer had the vehicle all day and was about ready for me to pick it up when they noticed a loss in pressure at the fuel pump and decided to replace it.after we got the vehicle back it ran ok for a few days but then on 1/3/2015 it cut out again about two blocks from our house in the other direction..it was again rainy outside. She again saw the same message.i met her and got it started again but also again noticed no reaction to stepping on the gas pedal.when i shifted it into reverse it then seemed to react to giving it gas fine and drove home ok. We took it to church and around town the next day and it seemed fairly normal. Having gone through rough shifting problems with this vehicle early and two transmission problems with chrysler grand voyagers and then this jeep and the articles on this site that seem to be pointing to jeep transmissions i think chrysler better come up with the right fix very soon before someone gets killed.
I received a phone call from my wife who was on her way home from work at approximately 1825hrs.she went on to explain to me that her vehicle was "acting" up again with all the same symptoms as last time (first incident has already been submitted under same information).she lost a significant amount of power while traveling on a busy highway where the speed posted is 65mph.when this happened she pulled off to shoulder and took photographs with her iphone to keep for our records and to what her dash was displaying.she stopped while on the shoulder and put the vehicle in park and turned off the ignition.after some time she turned the ignition on and put the vehicle in drive when she noticed the vehicle "jerked" and made a loud clunky noise.this is the second incident.the first incident dealership was unable to find any problems under the diagnostics they ran.
I was getting gas and when i went to put the vehicle in drive the emergency brake enabled, with the light blinking. After several attempts to turn it off, finally it dislodged. While i was attempting to dislodge the emergency brake, i happened to be at the gas station where my mechanic is, who i use for oil changes and minor maintenance. He opened my trunk and noticed cracks in the frame, and the entire spare tire wheel well was filled with water. He advised me to take the car directly to jeep and that they needed to fix this, it was his opinion this was a safety manufacturing defect. I took the car to jeep, who informed me my car was out of warranty and they would be charging me for this. I contacted corporate jeep, who unfortunately relies on their dealerships to advise them. Corporate finally told me that after three weeks of the jeep dealership having my car, they would not be covering the issue due to a front end accident from 2015. I took the car to the body shop who fixed the car from that accident and received his expert opinion that this was all original, never fixed and there was no way the accident could have caused this. He reiterated that the dealership should rectify this issue since it is a safety issue and a manufacturing defect. There is nothing wrong with the gasket and there is no other way, in his opinion, for water to enter the spare wheel well and affect the emergency brake.the car is currently at the dealership, the emergency brake will not dislodge. Jeep needs to be held accountable for this.
I have received 3 recall alerts on different problems with the car. When i call the dealer they said they can not fix because chrysler has not issued/delivered the parts.it has been over 32/12 months since the first recall alert and i have gotten two more additional notices since then. All are safety related issues. Unacceptable.
Leaving my driveway the e-brake activated and i could not deactivate the unit. Called aaa to have the jeep towed to contemporary automotive. The tow truck driver had a difficult time putting the jeep on the ramp truck. I am fortunate i was not going 50mph. The service adviser said the problem with the e-brake was that a sunroof drain hose was kinked and water cause the e-brake fail.
Transmission disengages while driving. Display on dashboard say put car in "p" and restart vehicle. After doing what the display states, it goes into drive forcefully and makes a load bang. The engine light comes on along the traction control light. After letting the vehicle sit over night and doesn't occur again for about another 10-15 k miles later. This issue created an unsafe condition. All the times this occurred i almost was rear ended, couldn't make turn to a safe pull off area and happened on a on-ramp entering a highway.
Vehicle shifts from park into reverse without anyone touching the shift lever. Vehicle also changes gears occasionally when driving, e.g., shifts from reverse to drive when backing up, or reverse to neutral.reported to dealer immediately in july 2014 (not aware of problem) and chrysler on 9/29/14 and again 9/9/15.we are now vigilant when shifting gears and before initial acceleration.once moving, the jeep stays in the gear selected, e.g., hasn't shifted out of drive while driving down the road.the shiftproblem is a progression downward, i.e., park to reverse, reverse to neutral, reverse to drive.unfortunately my wife had another and potentially serious incident this weekend when she parked on level ground, placed the jeep in park, left the engine running, got out of the jeep (briefly to check on something), then the vehicle shiftedinto reverse and started backwards.my wife had to run and jump into the moving jeep to stop it.on this occasion, she wasn't even in the jeep and there were no passengers, so no one touched the shift lever.there was a significant pause (i.e., time to get out of the jeep and start to walk away) before the jeep changed gears. On the occasions when the jeep shifts from reverse to drive, we have been fortunate that no person or object was close to the front of the jeep and the driver was alert and able to stop within the first few feet; we will not always be so lucky.other manifestation of this shifting problem is when shifted to reverse, we watch the indicator say reverse then, after a noticeable pause with no one touching the gear lever, the jeep will shift into neutral or continue into drive.knowing that this is a problem, we watch the shift sequence closely and catch this "slipping out of gear selected" problem to avoid an accident.is this a drive by wire electrical problem?
Was driving the car and transmission started to disengage.rpms were going high but the car was not moving.later that day, the car lunged and the service transmission light came on the car dashboard.the car would go in reverse but not forward.we turned it off, then back on.same issue but the car let us drive it home.had to have the car towed to the dealership.this is a 2014 jeep cherokee trailhawk with only 22,000 miles.the transmission has been acting up since the day we purchased it.it's an automatic shift, but it is very rough, the car hestiates when you press on the gas.not surpised that the transmission has gone out on a 3-year old car with only 22,000 miles - pityful.
The contact owns a 2014 jeep cherokee. The contact stated that the transmission gears slipped without warning when the vehicle was started. While the vehicle was idling at a stop, a warning indicator near the gear box indicated that the gear was shifted when it really was not. In addition, the vehicle randomly stalled several times intermittently. The contact was uncertain if the failure was related to nhtsa campaign number: 16v529000 (power train). The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer was notified of the failure. The failure mileage was not available.
The contact owns a 2014 jeep cherokee. The contact received notice of nhtsa campaign numbers: 14v634000 (electrical system) and 14v643000 (air bags, seat belts); however, the parts to do the repairs were unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The dashboard completely goes blank for 3 seconds and then comes on wall driving. Or engin completely shuts off for 4 seconds and then turns back on wall driving
I was sitting still when the engine stopped running and would not start again. I called roadside assistance and they hauled my vehicle to the dealer.the dealer called tues 4/2/14 and said that it was fixed i picked it up and about 3 mi from the dealer the engine stalledagain this time i was traveling about 10 mi per hour coming upon a stop sign i againcalled roadside assistance and they hauled it back to the dealer. The dealer called in the afternoon and said it is fixed .i hope it is. If i had been traveling a highway speed this could have been a disaster.
My 2014 jeep cherokee trailhawk started having issues where traction control would engage when stopped at a light and it would stay on until the car was turned off. This progressed to an instance where i was stopped at a light and traction control engaged while stopped and the engine stalled. I took the car to the jeep dealership and the only code was to check wire connections, which they said they did. The car drove fine for about one day, then, while on the highway, the dashboard and radio would start to cut out briefly and come back on. Once i was off the highway and stopped at a light, traction control engaged. At the next light, the car stalled again. I used a code reader and there were no codes available. This could cause an accident if the car loses power when driving at highway speeds.
Second incident for this car.first incident was 10.18.14.i was parking car at a restaurant.while edging near ending point of parking space, park sense suddenly disabled and would not enable. Immediately therefore, a series of icons appeared on the dashboard in this order: 1) red lightening bolt for the etc, 2) front end collision light like i had a wreck, 3) engine light, 4) traction light.the power steering appeared very stiff.car was still running.drove car out of parking space and it would not accelerate; it moved at a very slow pace like it was stuck in molasses or quick sand.placed car in park and turned off ignition.while shifting from d to p, the shift was so violent it shook the entire car and i could hear grinding.let car rest for 60-90 seconds. Turned car back on and only the engine light remained lit.power steering was not stiff. Drove car to dealership the next morning.
Car was parked and upon startup produced a loud bang. Car reversed after a jerk and a complete loss of power. Turned car off and turned it back on. Felt like it rode in neutral without the ability to accelerate. Almost caused an accident.i had my child in the back seat. Every light on the dashboard lit up-failed transmission ect... I have photo documentation.
Veh in motion, service shifter, this started after they fixed the recall from the reprogram transmission control.
Driving home, the car suddenly shifted from drive to neutral. Alarm sounded and a message of shift to park and restart. Engine light came on dash display. The engine continue to run, but there was no power to the transmission. We coasted off the road. I put the car in park and it restarted. After a few seconds the transmission re-engaged. We were near the dealer where we purchased the car. They gave us a loaner and kept the car. We were advised there was a recall on transmission module and powertrain module. We picked our car up from the dealer and it seemed fine. But on 5/20/15 we experienced the same problem. The dealer said they reprogrammed the electronics and road tested the car and all was well. On 6/4/15 we had the same failure. We just missed having another vehicle run into us since the car just stopped it's forward progress. The dealer has the car now. The said they have no idea at this time (3:00 pm) what the problem could be. The first two failures weren't bad because we were the only vehicle on the road. The third failure nearly caused an accident.i just spoke with the service department. They said the vehicle had failed during a test drive, but they cannot isolate the failure at this time.
The contact owns a 2014 jeep cherokee. While driving 45 mph, the gear shifted automatically. The vehicle was taken to a dealer where it was determined that the failure was due to nhtsa campaign number: 16v529000 (power train). The contact received the recall notice; however, the part to do the repair was unavailable. In addition, the radio started changing stations automatically. The manufacturer was not made aware of the failure. The failure mileage was approximately 20,000.
Vehical has lost power 4 times while driving. Almost causeing a collision with the vehical behind me. Vehical was diagnosed by private mechanic dealership does not have any available appointments and parts are not available at this time to correct the recall. This vehical is unsafe to drive and has been reported to jeep but they cannot help till it is diagnosed with a certified jeep mechanic
The contact owns a 2014 jeep cherokee. The contact stated that the vehicle violently shook, while being towed. The contact stated that the failure only occurred when motor home was towing the car. The vehicle was taken to the dealer where diagnosed the problem as the electric power steering assist wiring harness and fuse holder needed to be installed. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 25,000.....updated 07/11/16 after the steering assist was installed, the computer showed the rack and pinion had broken. Updated 07/13/16*ljupdated 07/14/16.
Water has leaked in to my vehicle and caused issues with the electronic parking brake to short out and need to be serviced. The epb now automatically engages itself when putting the vehicle in park, causing us to be stranded. Upon investigation, it appears as though numerous individuals with my vehicle that have a sunroof experience the same issue, possibly due to drainage tubes installed by jeep that they did not make owners aware of.
Vehicle will stall while driving with an error message displaying "park to shift gear".had battery replaced as that is what local jeep dealership stated issue was.problem actually worsened after this.
In december 2014, the 2014 jeep cherokee shut off twice in one evening due to transmission related issues:1) the first occurrence, the jeep was at a red light, when the light changed & the gas pedal was pressed the car lurched and made a loud thump sound and the malfunction indicator light (mil) was illuminated and an error message related to the transmission came on. The car would not accelerate & i was forced to coast into dark parking lot alone. The manual said the vehicle should be serviced if the light stays on through several driving cycles and that the vehicle most likely did not require towing.2) after following the manual, i turned the car back on and attempted to drive to a safe location until the car could be taken in for service (it was now around 11:00pm). The car drove normally for about 5 minutes until i got on the highway (speed limit 55 mph) & the transmission began to pull & in the middle of the highway thumped and the engine shut off forcing me to rapidly pull over into a dangerous exit ramp at around midnight in the middle of an icy winter. The car would not turn back on & i had to have the car towed. The dealership kept the car for about a week & said the issue was an internal failure of the transmission control module (which they replaced & updated the software).in may 2015, i had been having several issues with the car including another check engine light so i brought it in again for service (this is now the 4th time i had been to the dealership for a variety of issues). The transmission was pulling, jerking, & overall having issues shifting so i requested they service the transmission again. The dealership had to preform a transmission re-learn to improve the shifting. After a couple of days, the transmission was jerking again & i am going to be taking the car back in again for service (now the 5th visit to the dealership).
April 2016: two year old 2014 cherokee steering cluster display when dark. Removing and replacing the fuses initially restored the display. Dealer could not analyze as the display was working when they had the vehicle. Soon thereafter the problem recurred and was taken to the dealer while the display was dark. They recovered several general codes, did some software rebooting and the display restored. Approximately two years later the issue recurred, the dealer did several software reboots on several trips but the issue remained. Finally they determined that the cluster was bad and it was replaced. Fca reimbursed approximately 75% of the cluster and installation cost. The problem recurred intermittently for several months, each time involving a trip to the dealer. Finally they had it for three weeks, determined that all was good, and returned it to me. Two days later the cluster display died. I was referred to an independent service center with electronics expertise who analyzed the issue for two weeks, including deprogramming and reprogramming the complete system. The vehicle went to a different dealer for reprogramming and when returned to the independent service center the blank cluster display remained and they were unable to determine the root cause. The second dealer suggested the cluster was defective and should be replaced. The independent folks suggested the cluster is good, there is a short somewhere in the system or wiring, or a different module.this affects the speedometer, odometer, tachometer, all engine displays, turn signal indicators, gas gauge, and emergency warnings.
Every few weeks, i will get a warning that flashing on my display while driving saying "shift into p before shifting to desired gear", and the engine dies a couple seconds later.this has happened on cold days, warm days, flat roads, hills, and turns.rural roads with low speeds as well as the interstate at 60+ mph.takes about 2 minutes before the car will restart and has left me in the middle of traffic on several occasions, causing a danger to myself and other drivers.most commonly happens when my oil life is below 30%, but has occurred at other times as well.
The warning light came on multiple times (first day 10/4/2019 driving locally), regarding servicing the transmission, brake and airbag after starting and in a non-moving mode.on the second day of ownership 10/5/2019, i took it to the closest jeep dealership to have them check on the warning light. The tech advisor gave me a print out of all the error codes showing (quite a few). On the sixth day 10-10-2019, i only had driven it locally when the transmission slipped out of the drive gear when i was at a stop sign. The drive transmission wasn't engaging when i pressed the gas pedal. I put it in 'park' and then back into 'drive', and it then went forward. I drove home, and i parked the jeep in my yard. I didn't drive it again with a real concern that the jeep wasn't safe to drive and not wanting to get stranded along a road somewhere.in 11/2019, i next drove the jeep in my attempt to get it to the dealership service department to have the diagnostics done to find out the exact issues. The transmission did the same thing and slipped out of 'drive' in busy stop and go traffic in route on a 5 lane highway at a traffic light after stopping and giving gas to move forward. This time it took four attempts (placing in park and then drive) before the jeep would drive forward. I made it to the dealership on a prayer five minutes further down the road.the final diagnosis (12/18-2019) was that the jeep needs a transmission/engine wiring harness. 'there is a brake in the transmission control module circuit for communication and depending on how the engine flex's, the communication line drops out and causes the tcm to go offline'. On 4/12/2020, i took photos of the code flashing (see attached images). It wouldn't start. One week later, it started and i drove it in my yard to park it farther out of my main driveway. There it has sat for a few months.
The contact owns a 2014 jeep cherokee. While operating the vehicle, the instrument panel suddenly turned dark, shut off, and the engine stalled. After restarting the engine, the vehicle operated normally. The contact stated that the failure occurred on multiple occasions. The vehicle was taken to an unknown dealer who was unable to duplicate the failure and no failure was found. The manufacturer was not notified of the failure. The failure mileage was 90,000. The vin was unknown.
Its doing just what the recall stated ..the engine light is on and then it cuts off while i'm driving and telling me to shift to park to restart and continues to do this several times before i get to a safe destination
The contact owns a 2014 jeep cherokee. While driving 50 mph, the accelerator pedal was depressed, but failed to respond. The service transmission warning indicator illuminated. The vehicle was taken to the dealer where it was diagnosed that the transmission failed and the valve body and parking brake needed to be replaced. The vehicle was repaired; however, the failure recurred two additional times. On another occasion, the headlights became inoperable and the "head lamp out" warning message illuminated. The vehicle was taken to the dealer where it was diagnosed that the body control module and head lamps needed to be replaced. The vehicle was repaired. While driving 15 mph, the automatic power locks failed to operate without warning. The vehicle was taken to the dealer for repair; however, the specifics of the repair were unknown. The manufacturer was notified of the failure. The failure mileage was 26,000. ..updated 10/13/16
On 2 occassions my vehicle stalled while driving/in motion and transmission disengaged almost causing a serious mva. All lights on the shifter turned on and the a "service shifter" message appeared on screen. I took vehicle in for service to route 18 jeep of east brunswick, nj. The dealer ran a diagnostic tests and found the tipm computer malfunctioned. I did some research and found the previous year jeep/ crysler modes had the same problems and a recall was issued on the tipm. Concerning as this issue may cause serious mva and jeopardize safety.
While driving the "service park break" illuminated along with thean illuminated yellow/amber colored "brake system warning parking brake" warning light and brake on the center panel. Intermittently a "4wd temporarily unavailable" will come on as well. I took to my dealer and they said there is water leaking and has damaged/corroded the electronic control module and it needs to be replaced and isn't covered under warranty. Isn't this part of a manufacturer defect?
Tranmission jerk often, engine something about to shut off, i was at mcdonald drive thur, and the tranmission jerk alot , and engine shut off. This is not my first times that happpen. Went to dealer 5 times and inform them off the problem, they look at it and said there is nothing that they can find. It because they not driving it everyday. This was the worst purchase i ever did. I wanted a acura but wife like the style of the car. I regret getting this car. If i can replace it i would definitly do it today. Worst car ever 2014 jeep cherokee. Or at less a replacement vehicle.
Service shifter light popped on while i was driving at 40pmh on a city street. Drove the 2 miles home andparked vehicle, turned off engine and back on and it disappeared. Less that 40,000 miles on vehicle.
Approximately may 15th 2021 the start/stop button started to malfunction causing the vehicle to not go into park. I called the jeep dealer to set an appointment and brought the vehicle in for repairs on 6/1/2021. The service manager mentioned that there was a recall on jeep cherokee models but i still had to pay to have it repaired. As i see it as a safety concern by the nhsta,i believe it should have been covered at no expense to me.
When slowing down from any speed foot off gas pedal vehicle suddenly accelerates. Happens at various speeds. Even put transmission in neutral coming to stop and it still accelerates on its own. At every stop and corner just takes off. Yesterday almost hit the car in front of me. I was stopped and the jeep decided to accelerate. Had it at dealer on 9/12/14 for service. Jeep did tranny update but did nothing. Head of service department said i just needed to drive it to work itself out. I thought he was joking but he was actually serious!going to take jeep back to dealer before it kills me ( not joking).getting worse all the time.
Drive about 37689 miles. Inserted key to run, nothing happened, turned it off, turned it back to run, it power up but engine light pop out, transmission failure, tcm internal failure code p1634. Turned it off, waited for half hour, turned it on, power run normal with a lot of noise, engine light still on. Shift it to drive and it goes backward, then shift it to park, cranking noise under the car. Messaged transmission service, park brake service and esc disabled/off. Turned it off again. Waited for few minutes turned it on, engine light still on, shift it drive, push the pedal (gas) doesn't go, about 3 seconds later it drive normally. Every time shift to drive have to wait few sec to go.
While driving the vehicle the instrument panel starting running a check system cycle, ie. Transmission service needed, anti-lock brake need service,battery needed to be checked, mil was on, etc. (i have video of one occurrence) and i was no longer able to accelerate the car even though the engine was still running. The electronic parking brake was engaged and i could not disengage it. After the car slowed down i turned the engine off and on several times until i was able to accelerate the car. The mil was now on steadily. This has happened 4 times now.
The car states 'service shifter' and does not allow you to do anything with the car. It lights everything up red on the shifter and you can't clear 'service shifter' off the dash.this happens while the car is running and you have to hope when you put it in park again it'll get you home safe.
I was traveling on the interstate in the left lane at highway speeds when i lost my forward drive gear, my vehicle rapidly slowed causing vehicles behind me to break. My display was telling me to shut the engine off and restart the vehicle. My gear shiftindicator was flashing rapidly between drive and natural. I tried to get over to the right lane then the shoulder as other vehicles avoided me. My check engine light was on and i had no ability to accelerate. I got to the shoulder, put the vehicle in park, shut off the engine and then restarted. I was then able to proceed directly to the dealer along the shoulder of the interstate without further incident. My check engine light remained on. The service manager ran a quick check and said the vehicle recorded over 20 faults at the same time which ranged from disengaging the anti lock breaks to disabling my forward drive. He said he had never seen before. He returned the vehicle to me the same evening because he did not know how to fix it, but said it was an electrical failure of some type. I contacted jeep case # 26113535. Although they attempted to resolve the issue they ultimately closed the case because once the dealer initially cleared the faults the vehicle could not be diagnosed until it happens again. I contacted jeep reference number 26160146 and expressed my concern that they had closed the case claiming that i had not taken the vehicle to have it diagnosed even though they had talked to the dealer who told them he could not do it. Jeep wants me to wait until it happens again. If i have to wait the until next time my vehicle looses all forward drive and ability to accelerate out of a dangerous situation there may be a fatality or major accident depending on where, traffic conditions andweather conditions it happens.there is obviously something wrong with the vehicle which jeep is choosing to ignore..
While driving at a slow rate, the ebrake engaged by itself, bringing the car to a stop and rendering it undriveable. The ebrake would not release when pushing the button down or when shutting the vehicle off and restarting it. Vehicle needed to be towed away.
2014 jeep cherokee wrangler 2.4l 4wd.vehicle shuts down completely during driving operation.this has happened off and on since last fall (2014).happens multiple times during commute, including when engine is first warming up and when vehicle has travelled for some distance.some days it does not occur at all.engine temperature seems to have no relation to incidents.speed has no relation as it has occurred at 5mph up to 65mph.ambient temperature has no relationship as the temp has varied from 0 to 80 degrees f.took to chrysler dealership shop on 12/30/14 - chrysler dealership shop did not find cause but did update bcm based on tsb.problem continues to occur.5/20/15 - 2015 jeep cherokee back in shop for same issue.
In the past few months every time i go turn on the car, it seems as uf the the struggles to start. So, when i turn the key to the middle position then turn it hard over, the car will start. If may take one time or several times to get the car started. Not battery because windows roll down, radio comes on, and so on. As of today it seem there is no connection happening.
Two problems came up at around the same time. The car was delivered with the transmission 4 quarts low on fluid. The car was slipping out of gear, lurching and shuddering. The transmission is a sealed unit so there was no way for me to know that. Then the dash display went completely dark. No feedback was given, its a digital display. So i had no speedometer, tachometer etc and the warning lights were out. I feel like a vehicle with no dash display that slips out of gear when passing or lurches forward when stopping could be dangerous to other drivers and pedestrians.
The contact owns a 2014 jeep cherokee. While driving 70 mph, the vehicle stalled without warning and failed to restart. The vehicle was towed to the dealer where it was diagnosed that the electrical system failed and the valve body and body control module needed to be replaced. The vehicle was repaired, but the failure recurred three additional times. The contact mentioned that the vin was included in nhtsa campaign number: 16v529000 (power train). The manufacturer was notified of the failure. The failure mileage was 11,000. The consumer stated the vehicle broke down on four separate occasions.. When the consumer tried to restart the vehicle, the electrical components came on and the engine tried to turn over, but failed. All power to the vehicle was working inside; radio, dash, touch screen and lights were on.the consumer tried to restart it again, but the engine did not even turn over, but all the electrical components continued to work. The consumer called a tow truck, and when he jump started it, the vehicle made a loud noise when dropping into gear and jerked upon acceleration. When the vehicle broke down the fourth time, it dropped out of gear with a jerking motion.the transmission failed while merging into the traffic. Once the vehicle transmission dropped out of gear, the parking brake engaged and the vehicle proceeded to fish tail across three lanes of traffic. The vehicle loss power steering and failed to accelerate. Updated 11/08/16.updated 11/08/16*lj
Vehicle starts to hesitate and shake during acceleration and then the service gear shifter light come on and all the red lights on the gear shifter turns red.
The contact owns a 2014 jeep cherokee. At 65 mph and attached to an rv, the vehicle began to wobble violently. The contact stated that the failure occurred on several occasions. The contact stated that the vehicle detached from the rv and was damaged. The vehicle was taken to the dealer where it was determined that the wiring harness would have to be repaired to flat tow the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 40,000. ..updated 02/14/17...updated 05/17/17 the consumer requested a status update. Updated 08/03/2017updated 12/06/2017
On the above date while traveling to work my wife called me and informed that her vehicle had lost power during operation on a busy highway.upon further explanation she informed me while accelerating to the proper speed for the posted speed limit of 55mph the vehicle had lost power and the "service transmission" light illuminated.she then pulled off the busy road to a safe a spot and proceeded to contact our insurance and the local jeep/chrysler dealership, as we are currently under warranty.once i arrived to my wife's location we waited for the tow truck and upon his arrival he asked if the vehicle could be driven, at this time i turned on the vehicle and placed it in drive, the "service transmission" light was still on.i was able to drive in approximately 3 miles to the dealership all awhile being followed by the tow truck and without incident.
As i am driving the vehicle suddenly loses power and stops. The vehicle tugs and pulls back as i am driving and then loses power and indicates me to shift to park. On some occasion's the vehicle completely stops in the middle of the road.
Driving 80mph on highway when computer shut down, lost power steering, lost response from throttle, rpm went to 0, mph went to 0. Note on dash computer said to shift into desired gear when the car was already in drive. No check engine light came on.
A pop-up message appears that the "vehicle phone requiers service"the gps becomes inoperative and causes loss of gps function.these faults are discussedi service bulletin sb-10058300-8397. This happens intermittently and can occurat anytime.this occurred within the warranty period and but was reported to jeep 3 days after the warranty period.it was intermittent at the time and i thought it was just a computer glitch.it is now so unreliable that it is useless. Jeep refuses to do anything to support repair of this issue which they know exists.their u-connect people have been telling me tere is a software fix for this to put me off for six months but have not produced anythng which could fix this.it is time for a recall on this item so that they are forced to take care of their customers. By the way even though they knew there were potential issues with this function of the radio they failed to inform their customers of the problems.if they had iinformed me this problem would have been reported to them 2 months earlier and within the warranty period.this is wrong, just wrong.
On three occasions, with no warning, i have turned the car off to go into a business, came out and it would not crank. Will not click, turnover, nothing.this time, yesterday, lights would work, but not front console or radio console.after sitting for 15-20 minutes, it will crank.again- no warning at all.
While driving the odometer messages started popping up and an alert chimed for each one: acc / fcw unavailable service required; big red battery icon and low voltage message; park assist off message; radio screen went blank; small red battery icon remained lit on the odometer screen. I then selected to view the battery voltage along with my speed on the odometer screen. The voltage moved from 16 to 15 and stopped at 14v (1/2 charge) all in less than 5 seconds. I tried to make a hands-free phone call and as the phone was ringing the phone call was terminated by the vehicle.
2014 jeep cherokee, bought used in oct 2015, with 32000 miles. On 10 july 2016, while driving under 25 mph on a residential street, shut off unexpectedly, displaying "service transmission immediately", with the check engine icon illuminated. Vehicle then was parked and sat for 10 min approx, then started and drove approx 1/4 mile to home, transmission light quit, but check engine light still on. Next morning no indication of any issues, and no trace of a problem, but now shifts sluggishly into 2nd and 3rd gears. What if this had happened on interstate at highway speeds? all would be dead in vehicle!!i live in beavercreek ohio and jeep now has approx 49000 miles on it.
After fixing the transmission recall. My transmission has once again started acting up. Jeep refuses to switch gears. Must service vehicle again. This is an ongoing issue, it seems, with multiple owners. Vehicle itself needs to be recalled immediately. Vehicle in motion. On highway. (both times)
On startup of my vehicle, the wipers start on full speed without any control. The turn signal indicators do not function and my vehicle has rough shifting. Lastly, the running lights on the vehicle do not function when this error is occurring. The error that appears is "shift to p and then desired gear". So i literally have to stop my vehicle (even if i am on the highway) shift to p and then back to d. This is extremely dangerous while on the road. This has happened multiple times and the only way to stop is by stopping the vehicle and disconnecting the battery to reset the software. I have taken it to the dealership and they have flashed the software multiple times, however the same issue keeps occurring. Now i am experiencing a "service shifter" error. This error flashes on the instrument cluster when driving and all of the shifter lights illuminate red. This error happens sporadically and should be addressed as not being able to use turn signal indicators is also extremely hazardous and dangerous while on the road.
Similar to what occurred with the other posts, on saturday my car stalled while at a stop sign.disabled, the engine light and the service transmission indicator came on the dashboard. Following the advice of some helpful gentlemen, i was able to get the car home.on sunday, i took the car to the dealer and the diagnostic test reportedly stated it was the transmission and then a subsequent call identified the issue as an electrical issue.i picked the repaired car up as directed and then the car stalled.i was almost rear-ended as the car was disabled with the hazard lights.i managed to coast the car into a parking lot by using the advice of the gentlemen and then called the dealer, this is the second time the car abruptly stalled. This time it would not start for me to pull into a parking space. I was asked to drive the car back to the dealer, i refused.after speaking to the general manager of sales, the dealer sent two people to bring the car back and the person driving my car stated it stalled twice but he knew how to get the car going.monday i missed worked, tuesday they provided a rental, today i picked up the car, and tonight i am in a dealer's rental that will need to be exchanged for another rental tomorrow.this has been a taxing experience that is not expected for a car that was purchased new at the end of april. This is my second jeep but from what i am reading, there is something wrong with this car that needs immediate attention.
The navigation system in the uconnect 8.4 an froze constantly during driving. When it was navigating me for long distance, the system crashed and was unable to restart the navigation process. The problem was repeatable, for example for the route from "133-42 39th ave new york, 11354" to "69 n eagleville rd, storrs, ct 06269".
The electric parking brake set itself and would not disengage, requiring tow. The dealership told mei need to pay for a software update to fix the problem, however i discovered on my own a service bulletin describing the exact problem #08-060-16the vehicle was parked, but could not be operated. My opinion, either the dealership is incompetent, or purposefully deceitful. Pay for a software update. I asked, he couldn't answer... How did i break the software??? it is not software, the bulletin says it all.
While driving the center console display either 1) goes dark for 10-20 seconds and then recycles to on.or,2) when driving forward shows the rear (backup) view for approx three miles and then goes blue. One restart does not resolve.after 10-15 min second restart and screen shows normal activity. These have happened intermittently over the 3+ yrs we have had this car (bought new).probably a total of 10-12 times. None, other than one, lasting more than 20-25 seconds.jeepdealer in sarasota has asked that we bring it in but since the issue does not happen often they have been unable to replicate so no replacement of parts was done. Calls to chrysler have not resolved anything. With intermittent failure of radio/backup system and center console i am concerned about driving the vehicle due to not knowing what will be affected the next time there is a failure.car has less than 23,000 mi. I felt that i needed to buy a mopar service contract to cover whatever may be found to be wrong after the 3 year warranty is up.the personal satisfaction from owning this auto has moved from a positive to a negative experience.additionally, there were several recalls that have required making the drive to sarasota and having the vehicle repaired.most times this has happened when the car is in motion, however there were a couple of times when not moving.no turns required to created problem. Interval of occurrence ranges from a few days months. Occurrence date below is todays date.as a positive, the dealership has furnished a loaner car when excessive time is taken for the review.
The contact owns a 2014 jeep cherokee. While driving on the highway, the contact noticed smoke inside the vehicle. He then noticed that the automatic door locks on the driver's door caught fire. The fire started within the door and was burning through the door panel. The driver pulled over and the occupants exited the vehicle. The fire department arrived and contained the fire to just the driver's side door. There were no injuries. The contact's wife was driving at the time of the failure and inhaled a lot of smoke. A doctor's appointment was scheduled for december 18, 2019. A police report was not filed. The contact was unsure if a police report was filed. John greene chrysler dodge jeep ram (910 jamestown rd, morganton, nc 28655, (828) 584-5337) stated that there were no recalls and informed the contact not to tow the vehicle to their facility. The manufacturer was contacted and stated that they would send a team to investigate the failure and inspect the vehicle damage. The vehicle was towed back to the contact's home. The failure mileage was 42,000. *dt*dt
Within two minutes of starting the vehicle and driving it on the road, the vehicle was stall mid-traffic and become inoperable.the battery light then comes on with an error on screen with something to the effect of, "car must be in park in order to shift."turning the key does nothing until 3 minutes of causing a traffic hazard when the engine finally turns over.also the transmission has rough shifts at slow speeds causing the vehicle to suddenly jerk forward as if the gas was aggressively pushed down.this jerkiness to the transmission and speed has almost caused me to hit parked vehicles when trying to park the vehicle in a parking lot area.
The contact owns a 2014 jeep cherokee. While attempting to start the vehicle, it failed to start. There were no warning indicators illuminated on the instrument panel. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the issue. The approximate failure mileage was 21,000.
Brought vehicle in to the dealership for repairs on several ocassions with complaints of vehicle jumping into gear.recently had to replace the battery because vehicle wouldn't stay running and could not put into gear.vehicle is currently at the dealership because it was leaking oil.have been told that the oil cooler needs to be replaced.have also been told that the drive shaft is noisy and should be replaced and that the air temperature ambient sensor needs to be replaced.i gave the go ahead to replace the oil cooler and air temperature ambient sensor.told them to hold off on replacing the drive shaft as the repair alone for the oil cooler and sensor was going to be approximately $1,300.i then received a call back and was told that they changed the oil cooler and upon trying to start the vehicle it didn't want to start.they told me multiple codes were coming up and that my instrument cluster needed to be replaced at an additional cost of over $1,000.estimate for all repairs to be $2,500 plus.was also told that the instrument cluster is a special order and once ordered they would have to hold my vehicle for two weeks until it came in and could be installed.it is costing me $35.00 a day for a rental vehicle through them.i estimate total cost for repairs and rental to be about $3,000.this cost does not include the replacing the drive shaft which they tell me is noisy.
When i'm driving my car will just stall without warning until the car becomes to a complete stop. This has happened to me at least 4 times beginning 10-27-18 and the last time was 11-08-18 and i had it towed to the dealerships designated shop and was told that they couldn't find anything wrong with it that could be fixed. They also told me they had other customers complaining about their jeep-cherokee stalling on the freeways and in the middle of traffic. My vehicle stall on me when i was driving on the streets and i would only get a few feet from home and one of those times the battery light would come on and another time the light came on for driving on on hill or something in that effect.
1. The car shifts really hard into gear as i am driving. Next issue the door electrically just stopped working
The contact owns a 2014 jeep cherokee. The contact stated that the rpms increased independently and the vehicle felt rough while driving in third gear. In addition, the vehicle suddenly increased speed and the brake pedal was depressed with excessive force in order to decrease the vehicles speed. The vehicle was taken to the dealer where it was diagnosed that the transmission module needed to be replaced. The vehicle was repaired but the failure persisted.the vehicle was included in nhtsa campaign number: 15v509000 (visibility) but the recall remedy was not yet available. The contact felt that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failures. The approximate failure mileage was 13,000. Vin tool confirms parts not available.
The contact owns a 2014 jeep cherokee. The contact stated that the vehicle was taken to a dealer for resolution to a recall related to a transaxle wire harness replacement. After the wire harness was replaced, the contact stated that the vehicle stopped accelerating. While driving 30 mph, the vehicle began slowing down and eventually stopped when the brake pedal was depressed. The contact also stated that the vehicle jerked while driving. The dealer and manufacturer were not notified. The failure mileage was 41,000. Updated 05/30/17*lj updated 10/6/2017
I am a nurse and travel for a living.on my way home from assignment in wv.just outside a bowling green on i65.my car jerked then lost all power.engine light, service transmission light and battery lights all came on.i was going 70 miles an hour.i had no acceleration.i coasted to the shoulder, across 3 lanes of interstate.i attempted jeeps emergency number but got the unable to connect voice mail,after 5 minutes my car restarted.i remained on right side of road.65 miles later and 15 miles from nashville the car jerked and i lost the ability to accelerate once again.i pulled over and the car restarted.i am now in a hotel for the third night and unable to get home.i took my car to jeep this morning to be serviced.i was told a computer malfunction caused the problem.the dealer did not offer to pay for rental car, hotel ect.the new part is supposed to be here tuesday.no i was not killed or involved in a crash however,i can think of several scenarios where i easily could have been in a horrible crash.what if the new module is also bad i asked.it's like my new laptop i was told.sometimes they just break.
Last thursday the vehicle lost all power after applying brakes going down a hill, when attempting to start it up again, it remained in the run position but was not functional, engine sounded like a car grinding. Pressing the starter did nothing, the vehicle would not turn off, but remained in the run position but with an abnormal sound and no ability to drive it. I just kept trying to put it in different gears, give it gas and finally the engine engaged and it was driven back up the hill to my home. It was driven to jeep service the next day. They could not reproduce the problem and the "diagnostics" did not reveal a problem. The same thing happened today and it took me about 10 minutes of pushing starter button, tryingdifferent gears and giving it gas to get it functional again. This vehicle has been into jeep at least 3 times for transmission problems. One time the vehicle was worse after going in, and 2 of the times it seemed better initially but was worse again within several weeks.
Service shifter light consistently comes on. Spoke with dallas dodge chrysler jeep and they indicated they have had numerous complaints about the same problem and jeep has redesigned the part as there was a flaw in the original design. Numerous forums detail the problem as well.
While turning at a stop light the car slipped into neutral. Check engine light came on, service transmission message on dash, parking brake light came on and also traction control light.pulled over and restarted car still would not engage into to drive. Had to let car sit for 30 minutes then restarted and went back in to drive. Made it to dealership but slipped out of gear one more time on the 20 minute drive. The exact thing has happened 2 more times and has now been at the dealership 3 times in 2 weeks. Afraid for my safety at this point!
Water leak due to design flaw causes corrosion to wiring and parking brake module. Parking brake locks up sporadically. Confirmed by dealership.
Main issue is with the nine speed transmission on our 2014 cherokee.we have had issues with this transmission from the day w bought car.initially there were the bumps, bangs, knocks and hard erratic shifting both up and down shifting.now with 20,000+ miles, and many-many trips to dealer we are still having to deal with a situation in which the transmission has been "flashed" to remove second gear on downshift, thus hanging up in third, and causing vehicle to almost stall out when trying to accelerate from a slow, non-stopping speed.this has created some gut wrenching as well situations.the only way i have found to overcome this problem is to manually shift into second gear - - - and this is supposed to be an automatic transmission.my wife generally uses this car and does not really understand the "manual shifting part".hopefully, she won't get injured or worse in this thing!!!this needs to be fixed!!!!!
Gear shift lights are all on at the same time; p,r,n,d when i start the vehicle, doesn't matter what shift i am in, they are all on at the same time until i turn the vehicle off.
Left visor no power also garage door opener no power wires smelled like they were burning while driving jeeplater i found out no power left visor & garage door opener no power
This is the second recall that we have had on this vehicle in less than a year. Here is the new real information.summary: chrysler group llc (chrysler) is recalling certain model year 2011-2014 jeep grand cherokee and dodge durango vehicles manufactured from january 5, 2010, through september 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.we called the dealership, and they stated they will check the break booster, but if there is no corrosion, they will not replace it. Here is my question. What happens if there isn't any corrosion now when it's checked, but it becomes corroded 6-12 months later? i don't foresee the dealership telling us to come in every month to check it out. So we just have to plug along driving every day unsure if our brakes will work or not. This is ridiculous and majorly unsafe. I believe the dealership should replace the part even if there is no corrosion! period. This is the kind of stuff that leads to major lawsuits after accidents.
I made it to work on november 18,2019 my car was stationary in the parking lot of golden corral, and customer come inside to tell the manager that a car was on fire. Which was my car the fire department came to put out the fire. Also fire department did an investigation and found that the fire started from an electrical wire under the dash board that lead to roof of the car.
On wednesday morning, august 24th, 2016,my wife was driving our 2014 jeep cherokee latitude in traffic when for an unknown reason the vehicle stopped dead, no warning, no coasting to a stop, an immediate very abrupt stop. The steering wheel locked up, the front wheel drive system locked up, the vehicle was unresponsive to any driver commands. My wife had to seek assistance in moving the vehicle to a safe location out of the traffic lanes. We seriously believe that this unintended and uncontrollable vehicle action is a safety issue inherent within this model of 2014 jeep cherokee. Upon diagnosis by the local fca dealer, we were informed that the vehicles oem battery failed the load test and would be replaced under the jeep factory warranty, battery part number bb94r750-aa.the dealers service representatives seemed to be unconcerned with what in our opinion is a serious design flaw with this vehicle. The vehicle has received 3 previous software updates under factory warranty due to safety recalls.
Decelerating on i-75 off ramp to city street, turned off cruse control, jeep stuttered to a stop when lightly pressing brake pedal. Accelerating cautiously, struggled to accelerate, rmp needle revving high,sluggish acceleration, jolted/stuttered to accelerate to 35-mph then accelerated normal.4 miles down city street went to decelerate slowly for stop light, "service electronic brake system." message came on screen, brake pedal became extremely stiff. Brake pedal would not press down as normal. Had to struggle just to get jeep to stop at busy intersection almost rear ended vehicle in-front of me... Placed jeep in park, turned off & restarted jeep, as past electrical issuesin 2017 have happened with deceleration/acceleration (in 2017 turning off/on jeep helped(past in 2017 bad battery cell dealership missed had to take somewhere else for correct diagnose/replaced battery)). Light turned green tried to accelerate through intersection to park in parking lot, jeep barely accelerated to 10-15 mph "service electronic brake system" message came back on after 10 mph was reached.had to jam down foot to barely move brake pedal 2 cm to come to a stop in the parking lot (almost hit building). Went to put driver side window down before turning off jeep & driver side window wouldn't go down. Now safety issue might not be covered under warranty /dealership 70,774 mileage. These safety issues should always be covered for full life of warranty not just to 60,000 miles!!!!!
Vehicle stalling while in motion,(feels like it shifts itself into neutral) only dash notification is saying to to place in park and shift to desired gear. This happened 3 times in 3 days,all three time my safety was at risk as you are unable to accelerate. I had to wait until it coasts to a full stop to shift to park and then several tries to restart vehicle, once started car still will not move when pressing gas pedal for few moments although rpms are at 5 or 6 like its not in gear. In all instances i was in traffic and almost rear ended by other vehicles. There is no warning lights or sounds that make you aware that an issue is happening so you can pull to safety.jeep is in dealership now but am afraid they will tell me they cannot duplicate the problem, reflash the module and send me on the way. I have researched the problem and this is a common problem and common repair scenario at dealership but does not fix issue.i am afraid i will be rear ended by a fast moving vehicle as this has happened 2 times on the highway and once in middle of intersection. It is very scary when this happens as i have had my grandchildren in the vehicle 2 times when it occurred. I am very unhappy with this car as it is my first purchase not lease in 10 years.i don't know what i am going to do, still waiting to hear from dealership which is another issue as i took in yesterday at 7am and it is now the 2nd day at 9 am and nobody has called. I missed a day of work yesterday and have to go out of town for work for 2 days tomorrow. This report is my proof if i should be killed in my jeep that theres an issue of it stalling in traffic and highway conditions.
Vehicle will randomly shut off while in motion. This happened today 7/26/18 and 2 other times this past month. No check engine lights or other warnings. After shutting off nothing on the vehicle works not even hazard lamps.
Beware - life treating situation ! on july and august 2015 car shuts down three timesfirst time on very busy highway on approx speed 65 miles/hourcaused unbelievable danger situation-p car on motion !second time few feet after start on green light on extremelyfrequent and danger junction - car on motion !third time on steep hilly road - car from unknown reason stop on speed approx 65 miles/hour - very danger situation - car on motion!on all three cases - car electric system completelycollapse - car on motion on the road, on the middle of the other moving cars from both sides, extremely danger - life treating situation !!!after moving car to safe place - several times try restart car - car finally restart ...immediately call jeep service !on the same time problem with radio, cant be adjust loudvolume, problem withcar usb - inactive. Calljeep service- request solution and ask for documented life treatingsituation on writing for jeep central. Jeep service recommended try change oil.even then oil was changed approx. 2 months before in jeep service and oil indicator was ok -"very good" - accept service recommendation -change oil, problem with car shuts down is not repeat till today.car complete diagnostic was postpone- reason - receive recall card from jeep -part which has be replaced on recall was not available !finally approximately before 6-7 weeks realized car diagnostic, replacing recall part and provide software upgrade.today on 03-22- 2016 malfunction indicator lamp illumination from unknown reasons - find on bulletin: "2014 jeep cherokee: a malfunction indicator lamp illumination may be experienced by customers. Flash reprogramming of the transmission control module with latest software "car scheduled for diagnostic and service on jeep authorized service tomorrow 03-23-2016 !
About two weeks ago, as i was driving to work in my 14' jeep cherokee, the cluster read brake to park when i was driving up hill and the shifter was still in drive. When this occurred, the vehicle begin to slow down and came to dead stop in the middle of the highway where the vehicle behind me almost hit me from behind. At this point i put the shifter into park turned off the jeep, turned back on the jeep and drove it. The transmission light went on and i decided to take into the dealership as the jeep is still under warranty. The dealership retained the jeep for about a week, they ran updates and looked at the jeep. They do not why it occurred or if the updates they did resolved the shifting issue. At this point, i refused to drive the jeep home for the concern of my safety that it might happen again.
The lift gate latch will not lock. It is a safety concern because i'm having to drive it while the rear gate is not secured. My battery died because the warning light for the lift gate would not go off. When this first happened the car was running but in park. The lift gate was opened and never locked since.
While driving my jeep revs into high gear, then all of the symbols on mydash light up and then my jeep jolts and then shuts off.i have to put it into park and wait about 30 seconds and then try to turn it back on, sometimes it takes 2-3 times to turn back on.
Emergency break got locked when the vehicle was parked. Car wouldn't start and had to get it towed to jeep dealership. Jeep said it was the emergency break module and wiring. It appeared to be so sort of leakage in the compartment but no water was found near module.
My problem started about two weeks ago when i went to put my car into reverse from park after having just started it and it drove forward instead of backwards. I had to put it back into park then back into reverse before it would go backwards (no i was not on a hill i was flat, the car was acting as though it was in drive instead of reverse). Then it progressed to i went to change from park to drive and the engine just reved when the gas was pressed (acting as though it was in neutral) and i yet again had to put it back into park and turn it off to get it to go into the right gear. Then it progressed to my battery not working properly and my car not wanting to start up right away. And it got even worse to the point my car now says i need service on the shifter. I have had this car for 9 months and i drive it 10 miles a day (to and from work combined) 5 days a week and hardly ever anymore than that. I had never had any problems with it before this week and now all these problems are popping up at once.
3rd time since purchasing this vehicle.no warning i turn it of wont crank tunr over nothing.lights still working
Electrical issues and update to 2/9/15 complaint. As requested by jeep customer care, took2014 cherokee for second opinion for headlight issue. (new car, have only had 5 months). Upon leaving the dealer, multifunction / check engine warning light went off. Thankfully, close to dealership, returned 1.5 miles - ran diagnostics. Tech stated pages of error codes, no idea could be transmission, steering column, stability control, radio, abs, anything electrical. Had to leave the car as advised unsafe to drive. 2 days later, no idea whats wrong, still at service dept. Today, tech said jeep told them to drive car 20 miles and see if the code is gone. Informed dealer this is unacceptable for jeep and further compromises safety of this vehicle. They need to pinpoint exactly what caused the check engine code.
'service shifter' intermittently comes on.all lights are lit up at shifter p,r,n,d and stay on.when vehicle is turned off and on again, it seems to be fine.comes on at least once within 10 starts.reading forums and dealership does not seem to know what the problem is.of course they want to see is when issue is occurring, not an easy task.even when issue is occurring i was able to drive.concerned as to what and why this problem is occurring.could it become a safety issue?
This is my 2nd complaint since the transmission issue on 8/6/19 (tracking #11242090). I have not received an update regarding that issue. I followed up with the manufacturer who informed me that my vin was not associated with the recall. On 8/7/19, i had the dealer perform a diagnostic test and they found that my suv required a software update on the transmission and powertrain. The same recall affecting the 3.2l but not issued to my vin. On 9/8/19, my suv began surging multiple times when i was in idle at city stoplights and died when in shifted into park three times within an hour. The only indication of an issue on my dashboard was the battery light that came on once the car died. The dash and radio continued to perform fine but the engine shut off with the key still in the ignition. I had the battery tested on 8/06/19 along with the alternator and terminals and they were at 100%. The battery was new when purchased 11/2018. I'd like to resolve this issue in order to feel safe driving this vehicle. I can provide further documentation from the dealer bayside chrysler dodge jeep ram 10535 automall parkway, d'iberville, ms 39540 or it can be requested from them directly.
The vehicle lunges after you stop as if it is down shifting.sometimes it bangs and jumps suddenly when taking off from a stop.the transmission seems to have not down shifted and is in too high a gear causing the engine to pause before suddenly downshifting and suddenly accelerating which sometimes it to abrupt and you have to slam on the brakes to keep from hitting traffic.we have had several reprograms of the transmission without any resolution.the last caused the car to suddenly lunge and jump out into traffic while sitting at a stop with the brake on and no gas applied.we could have caused an accident...the motor has started leaking oil from the oil filter and cooler assembly on top of the 3.2 liter v6.it appears it has a bad gasket or seal or it may be cracked.i see several other owners complaining of this be cause you can smell burning oil, we removed the top engine cowl and carry a fire extinguisher just in case it catches fire.it appears that you could easily lose most of the oil and seize the motor not to mention catch on fire.the rear hatch camera and controls malfunction in wet weather.the camera turns to snow or moving objects appear frame by frame and not in real time.the controls fail to allow gate operation.i contacted jeep today and am taking it in for the oil issue and will try to get them to fix the transmission and rear gate issues.this is a danger to drive when it can launch into traffic or leak oil causing a fire or short out the gate from an electrical fire.jeep needs to get these issues addressed.
While driving on a city street at approximately 45 mph. The vehicle shifted out of gear, lunges and goes again in a jerking/ hesitating manner. Check engine light came on and service transmission light came on. Pulled over put in park and re selected a gear. When doing so it makes a horrific grinding noise and has no power. The battery has been replaced twice since 2014 for a "bad battery" after both of these replacements within 4 months we have now experienced these transmission problems. I stress this is the second time with the transmission issue and also the second time for the battery replacement.
Picked vehicle up from dealer - they made sure battery was fully charged and suggested it be driven before taking home. On the interstate at 65-75 mph activated the adaptive cruise control. It shut itself off in approximately 10 seconds. Then a message on the odometer: acc / fcw unavailable service required; message low voltage; radio screen went blank then came back on. A small red battery icon remained lit on the odometer screen.
I bought the jeep 8/2017 and took it to the dealershipmid 2018 and complained to the dealership that the jeep accelerates on its own while i'm driving that i have to put my foot in the break to slow the jeep down. Right after the dealership finished their testing they stated that they didn't notice any acceleration with the jeep was fine but it was still accelerating while i drive it and right after i left the dealership the engine started knocking making aticking sound and had been doing it a year after i brought it. I'm scared i will get in an accident because it seems to speed up (accelerates) on its own. This happens on the city streets mostly and more if i'm goin down a small hill with my foot on the break it automatically speeds up and the engine revesup past 3 to 4 rpm with my foot in the break. My electric problem is the radio and backup camera doesn't not alway come on when i turn on the jeep some times it takes like 5 mins for it to come out or it comes in after i've drive a few blocks. I let the car run and warm up before i pull off.
Car cuts off going about 40mph. Steering locked up. While i was on highway. Problem occurred multiple times. Unsafe vehicle purchased top warranty and i'm still being charged for repair. Purchased the car used has 40,000 miles. And i have had the car for 3 months yet! car stared back up and wouldn't let me go over 20mph.
I was driving on a 4 lane highway slowing down for a light that had gone from red to green. As i accelerated to go through the light my vehicle suddenly stopped and would not move. It was dead in the water type of stop. I put on my flashers and tried to start the engine again. It would not start. I put on the brake and pressed the start button and opened the driver door. I was able to start the engine but the car would not move. After doing this twice i was able to start the car and move to the center of the highway. A police officer stopped to check on me and asked if i could move to a safer place. I was able to move the vehicle to a parking lot. The police officer made sure that i was ok and left. I then called jeep for a tow. What i saw when this happened was the no skid light, the service transmission, and several lights on the left side of the screen. It showed the brake was on but it was not on. The engine light was on and stayed on. I have not heard anything from the dealership at this time. If i had been on a normal work day i would have been on the expressway. There is no doubt that something far more serious would have happened to me. I am not sure that i can drive this vehicle again.
Since we bought our car it has had several recalls as well as electrical, computer based, and power train issues. None of which were explainable. We were sinply told to take it to jeep, put hundreds of dollars in to fix it and get it back. We've only had the car for abut 4 years. Yesterday, within a month of the last occurence, our car has frozen on us and will not start. Jeep hasn't done anything about this. We've known several other people who have had this same make and model who have had the same problems. We are not in a financial position to keep putting money into a car that should last us longer, or to sinply just trade it in since we still owe 10k on the car. This has also put our kids safety at jeopardy, has caused us loss of work days on top of putting us in a more financial burden. There needs to be something done about this. It is unfair that we soent so much money on a car that has malfunctioned several times due to being built so poorly.
I've had to replace the oil housing filter and light switch and now the shifter light is coming on. This car is a lemon and needs a recall. This is all highway.
The parking brake engaged by itselt and would not release. After towing the vehicle to a local mechanic (jeep is an hour away), the mechanic said the module has a plastic covering that is not water proof and condensation caused the module to fail. We had to replace the plastic covering with a rubber covering that would keep water out of the module. The costs of this are going to be upward of $1000.00. I hope jeep covers defective parts. Apparently there is a service bulletin on this issue but no recall
The car did not accelerate when peddle was pushed (in heavy traffic) then jumped suddenly to accelerate into oncoming traffic. This vehicle has had complete valve body failure in less than 3,000 miles and numerous updates to the computer because of uneven shifting and acceleration. The latest update seemed to work better for a few weeks and now is worse than previously. The chrysler dealer (ron carter alvin texas) refuses to return my calls for service or to set a service date.
I started my car early in the morning to go to work and after a couple of feet of driving the vehicle, the engine turned off and battery light came on. Battery is sufficiently charged. Turned the car back on, drove a couple more blocks and it did it again, then again while trying to get on the freeway.
Vehicle fails to shift properly and stalls upon acceleration from complete stops, driving on highway and normal roads.issue started 7 months after purchase at 8,573 miles. Jeep taken to dealer on march 10, 2015, who reprogrammed transmission & power train modules & reprogrammed restraint control module. 5/15 - jeep was making clunking noise and grinding noises - rear differential was replaced at 14k miles; 5/27 - jeep still made grinding noise when placed into gear - power transfer unit & skid plate replaced as tech found fluid had leaked into ptu causing internal damage. 7/7 - jeep still not shifting properly, rpms rev to 5 & 6k before shifting. Slow acceleration has almost caused multiple crashes!! dealer reprogrammed transmission control module. 10/2/15 - lift gate won't open with fob or by hand & won't lock when closed manually - open recall with no remedy avail, i was told not to use it until fixed.dealer has no eta for the fix and this issue can cause fire!! shifting is still an issue, dealer claimed they were unable to reproduce the issue yet the check in & out mileage remained unchanged at 20,635.the parking sensors go off in drive thru's, yet another issue they can't reproduce.i do not feel safe driving this vehicle which is needed for work!!!i attempted to trade it in but past service issues have depreciated it's value to the point of no return!
Service shifterlong standing jeep issue
There is water entering the vehicle in the rear passenger seat and in the spare tire cargo area when it rains.it is pooling up in these areas and there are electrical components right by this.
Car while running or driving just stalls for no reason.all electrical goes out as well.also might just not start - essentially dead.open front door and close it and the car starts again.it happens intermittently over the last 3 months.mechanics are all over the place on the cause.
Was stopped at a red light in an intersection when my instrument cluster/screen lit up with the following:cel onabs/brake lights onservice parking brake on4x4 system disabledodometer flashingupon all those messages/lights coming on we lost all power steering control to the vehicle. Speedometer was not functioning while attempting to move the vehicle out of the interaction into a nearby parking lot. Once safely parked in the parking lot we turned off the car and turned it back on again to the same messages/lights turning on. We regained power steering after we turned it off and back on but all other issues persisted. Called for a tow back to the dealership.chrysler claimed it was a bad abs module. I am filing a safety complaint for poor electrical design if an abs module has the ability to bring down the entire computer system in the 2014 cherokee this can pose a serious hazard to all vehicle operators.
Ongoing issues regarding vehicle, multiple failures on multiple occasions. Serious powertrain issues, vehicle slow to respond driver acceleration input, erratic acceleration and shift performance. Airbags, stability control, forward crash mitigation/avoidance, and other safety systems failure on multiple occasions. Powertrain replaced, multiple software updates with no resolve, intermittent issue persists.
I was getting gas with my baby in the car with me when i tried to shift into park the car was stuck. The emergency brake engages itself. When i looked around and in the back i noticed water in the spare tire wheel well. I understand the electrical component to the emergency brake is underneath this. I followed the water trail (it rained the night before) and saw a huge crack in my frame when the lift gate was up. Which, to me is where the water is coming from. I got it to my dealership, somehow and it's there currently. I called my insurance company, they will not cover because i did not have an action that caused this problem (such as an accident). They advised me this is a manufacturing problem.
On 2 occasions,-june and august 2015, parked vehicle on first floor of an entertainment complex and found engine running upon return (first time it ran for 4 hours/ second time for 2 hours unattended).
While driving my 2014 jeep cherokee just shut down. After jumping the battery as soon as we took the cables off the car shut off again. My vehicle was in motion on a city street
Upon acceleration 5mph, multiple warning lights. Transmission light, red lightning bolt light, shifting hard, wheel locked up, battery light came on, car died. Car is 2 months old. Dash flashed red writing, can no shift unless in pbefore died. I was in the middle of intersection when this happened. Hurried to turn car off and turn back on and it drove. Seems to do this when the car has sat for a long period of time. Shifts hard doesn't accelerate when the problem occurs. Dates occurred same problem 3/30, 3/31, 4/1. Car is at the dealer for review. They did 3199 pcm software update 3/31/14. Same problem occurred 4/1.
The "service shifter" warning coming up during drive or when parked, the engine refuse to start or the gear refuse to shift when this happened. It's very nondeterministic and could cause serious accident.
Numerous computer/electrical intermittent issues with vehicle. Most recent episode the care would completely shut down at freeway speeds. No engine, no lighting, as if it was hit with an electromagnetic pulse. This unfortunately locks the steering as well. The key fob is non responsive. After 5-7 minutes (if you happen to not get hit and die), the car comes back to life (interior lights come back and after another minute will start). Also have had "service air bag indicator system", "service parking brake", "service transmission", "4wd system unavailable", check engine light, traction control light, battery light, parking brake amber service light, flashing odometer, flashing d in dash. Dash completely goes blank intermittently as well. Transmission has also been stuck in neutral numerous time (can not turn car off unless in park, cannot shift). Numerous trips to dealer for warranty service. This last time they found a ground connection loose in the driver side kick panel. So if that ground comes loose or frayed, the car can just kill me?
Fog lights stopped working.the dealership traced the issue to a faulty ground in the wire.
Was driving on a 2 lane highway and the jeep lost power, i pulled over to the shoulder and when i reached a complete stop the jeep shutoff. I could not get it the restart. After waiting 10 minutes i finally got the jeep restarted. When it started it released a huge cloud of white smoke from the exhaust pipes. This is the 4th time this has happened.
I have received 2 safety recallsr40/nhtsa 15v-461 s 27/ nhtsa16v-240i have taken the vehicle twice to the dealer for the bucking in the transmission.i attempted to bring in the vehicle early august appt.today is 7/25, i was told by the dealership there was time for an oil change,however i need to wait till 8/29 to address the recalls.the recalls sound urgent and i drive everyday. The dealership is making me wait over 1 month. Please helpdealer is hudson chrysler jeep dodge ram625 route 440 jersey city, nj 07304thank you
When i am driving my car will shift itself into neutral and stall out and then it will shut off when i am traveling 70 mph down the highway. Then when i have to turn it back on i have to turn the key then shift my car into neutral and let it coast a little so that way it will turn over. It has done this 6 times now and the last time this happened it broke down and it would not start back up. The last three time this happened i was on the highway, traveling about 70 mph. When it happened about the third time a differentlight came on saying my throttle peddle was going bad and that the ignition was going bad as well. I took it to go get the codes read but every where i took they were saying they could not help me and that we would have to pay out of pocket for it. Meanwhile my fiance and i looked up recalls on the jeep cherokees and there is recalls on the transmissions and other things as well. And all the recalls are for the 6 cylinder jeeps but my jeep is having all the same problems that the 6 cylinder jeeps are having. But no one will help fix it. I have talked to chrysler corporation 2 times an each time we talk to them they say it is not their problem and that it is our problem. My car is unsafe to drive and it do not trust to even have my family in it.
While driving the vehicle, all of a sudden there was a shutdown of the vehicle's computer/electrical system, a loss of any steering control, an immediate vehicle deceleration with no ability to correct by accelerating, and a loss of braking control.
My vehicle was taken to a jeep dealer to take care of two other recall issues.i parked it at the dealership the evening before the service was to be done.other than the two recalls nothing was wrong with my vehicle.the next day the dealership called to tell me that the recalls were done but when they drove it in to be repaired, the 'service shifter' light was on.it was not the evening before.out of no where this light came on and now it will not go out and i have no lights indicating if i am in park, reverse, neutral or drive or (+\-). The vehicle was stationary when this occurred.i also can not view the exact speed i am traveling at, or any of the computer options that were available on the vehicle, that area just reads 'service shifter.'
The radio and all functions related to this, including heat/ac, back up camera, environmental controls, hands free calling, intermitantly go off.sometimes when i start the car, need to wait 15 minutes or more before it starts.other times it fails when driving.jeep dealer stated the radio went bad and needs replacing. He also stated that he needs to replace these regularly
Starting at the beginning of this month my car will randomly shut off and state to 'shift gear into park' the gear shift lights on all letters light up red and the car takes about 20 minutes to start back up. Today it happened three times in a row while in the car with my daughter and it has me petrified. We went up the hill by our home and it happens and the car started going backwards.
The contact owns a 2014 jeep cherokee. While driving at any speed, the vehicle stalled without warning. The contact coasted the vehicle to the side of the road, waited for a few minutes, and restarted the vehicle. The failure recurred twice. The vehicle was taken to a dealer where it was diagnosed as a software failure that needed to be reprogrammed. The vehicle was repaired, but the failure recurred. The manufacturer was notified of the failure. The approximate failure mileage was 16,000.
Started my vehicle today, drove a short distance. Returned home. Turned vehicle off. Went to restart vehicle and it would move to the acc and on positions but would not start and therefore would not run. Have had several electronic gremlins with this car where the tailgate wouldn't latch, vehicle would not start. Ultimately, i believe the electronics to be incredibly buggy and dangerous, and i do not believe fca is doing enough to ensure vehicle safety.
The contact owns a 2014 jeep cherokee. While driving 65 mph in the rain, the windshield wiper motor failed and the exterior and interior lighting shut off. The contact coasted the vehicle to the side of the road. Once the vehicle was restarted, the lights turned back on and the vehicle operated normally. The vehicle was taken to bemidji chrysler center (located at 755 paul bunyan dr nw, bemidji, mn 56601, (218) 751-8006) where it was diagnosed, but a failure could not be found. In addition, while driving 35 mph, the steering wheel seized and the brake pedal failed to stop the vehicle when it was depressed. As a result, the contact crashed into a fence. There were no injuries. A police report was not filed. The dealer was not notified. The manufacturer was notified of the failure and did not assist. The vehicle was able to be driven from the scene and was not diagnosed for the brake and steering failures. The approximate failure mileage was 37,000.
Problems with the lift gate results in a dead battery! the vehicle had been taken to dealer ship explaining that the lift gate would close.service dept indicated that irregardless of the tail gate not closing that the battery shouldn't have been affected because the lights turn off automatically.not true, yet he insisted they were to able to find anything wrong with the lift gate and reprogrammed the vehicle.a week later the same problem occurred and we scheduled yet another appt only to find the dealership needed to order a part and it would be in the next day. Woke up this am only to find the vehicle would not start because the battery was dead because the lift gate would not close.this is a reoccurring problem and it was difficult to convince the dealership to fix it.i would like to know if any other owners are experiencing this problem.the vehicle also revs high and upon making a complete it lunges forward when you take your foot off the gas.dealership says they can't find anything wrong with the engine.it seems all they ever do is reprogram the vehicle and feel thats all they need to do.do i have to wait until theres an incident before anyone will look at these problems?please help.
The contact owns a 2014 jeep cherokee. The contact stated the doors locked unintendedly with the key still in the ignition. The contact stated that the doors should not lock independently while the key was in the ignition. The failure was experienced on several occasions. The vehicle was taken to classic chrysler dodge jeep (6300 n. Ridge rd, madison, oh 44057, (440-428-1141) where the dealer replaced the key fob battery however, the repair did not correct the failure. The vehicle was not yet repaired. The manufacturer was not contacted. The approximate failure mileage was 100,000.
My car starts to stall, slow down then jerks and doesn't move afterwards. Then a message comes up saying 'shift to p, then desired gear' and i have to shut the car off about 4 times before being able to drive it again. This is while i was driving heading to work, while at a green light.
The contact's daughter owns a 2014 jeep cherokee. The contact stated while driving various speeds, the accelerator pedal was depressed however, the vehicle stalled without warning. Additionally, shifting into reverse, the accelerator pedal was depressed and the vehicle stalled. The accelerator pedal was depressed several times and the vehicle lunged backwards and the rear bumper was scratched. The contact stated that several warning lights and false safety reading intermittently flashed on the instrument panel. The contact stated that his daughter had taken the vehicle to north star dodge chrysler jeep ram fiat (7242 san pedro ave, san antonio, tx 78216) where the vehicle had been serviced under nhtsa campaign number: 19v447000 (power train) however, the failure persisted after the recall repair. The manufacturer was notified of the failure and informed him that there were no further recalls on the vehicle. There was no further assistance provided. The vehicle was not repaired. The failure mileage was approximately 160,000.
The contact owns a 2014 jeep cherokee. While driving approximately 50 mph, the vehicle shut down and the service transmission, check engine, and park brake indicators illuminated. The vehicle was turned of and restarted after a few minutes, but the failure recurred. The vehicle was taken to brown ford (888-799-6294, located at 483 ny-112, patchogue, ny 11772) where the technician reprogrammed the software. The failure recurred and the vehicle was taken back to the same dealer. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 14,786.
The contact owns a 2014 jeep cherokee. While attempting to utilize the liftgate, it failed to operate using the remote. The contact stated that the failure occurred on several occasions and the liftgate had to be used manually. The contact received notification of nhtsa campaign numbers: 15v393000 (structure) and 15v509000 (visibility); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the failure. The failure mileage was 7,000.
The contact owns a 2014 jeep cherokee. The contact received a recall notification for nhtsa campaign number: 14v643000 (electrical system, air bags, seat belts); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. ..updated 05/20/15updated 7/6/2015
At freeway speed of 65, the vehicle suddenly had no power, went into neutral, and "service transmission" warning came on.upon trying to accelerate to pull to the shoulder, the engine would simply rev rpms but provided no power, even after trying to shift between neutral and drive.after getting to the side of the road, the vehicle was shut off and turned back on, at which time the service transmission light was still on, but the vehicle worked again.the dealer replaced the entire transmission under warranty but provided no explanation of why it suddenly lost all power on the freeway and could have easily caused a wreck when trying to get over several lanes on a busy freeway.
My problem started about a week ago when i went to put my car into reverse from park after having just started it and it drove forward instead of backwards. I had to put it back into park then back into reverse before it would go backwards (no i was not on a hill i was flat, the car was acting as though it was in drive instead of reverse). Then it progressed to i went to change from park to drive and the engine just reved when the gas was pressed (acting as though it was in neutral) and i yet again had to put it back into park and turn it off to get it to go into the right gear. Then it progressed to my battery not working properly and my car not wanting to start up right away. And it got even worse to the point my car now says i need service on the shifter. I have had this car for 9 months and i drive it 10 miles a day (to and from work combined) 5 days a week and hardly ever anymore than that. I had never had any problems with it before this week and now all these problems are popping up at once
2014 jeep cherokee latitude 4 cylinder, battery went completely dead then came back in a hour, then shift (zf 9 speed transmission) got stuck in neutral.the only way to turn off the engine was to disconnect the battery seeing it was the weekend.today 12/3/20, told that jeep dealership software fixed the software issue, but i was told that i must have broken the shift while trying to get it into gear (not true) and must pay $300.00 for the diagnostic besides the entire hvac system had to be replaced (which meant "no heat" in the car orventing which was already broken before incident but we had not needed any heat. When the car gear stuck, the vehicle was not in motion and i could not shut the engine off so the battery had to be disconnected.so cost of diagnostic, new shift entirely, and new hvac system and the car does not have 100,000 miles yet.*dtconsumer stated dealership is currently waiting for new shift to replace the broken one.
The contact owns a 2014 jeep cherokee latitude. The contact stated that when the vehicle was started the air bags, check engine warning indicators illuminated and the message center displayed 'check air bags system ". The vehicle was driven to the dealer (baxter chrysler/jeep/dodge of bellview, nebraska) whom informed the contact that without diagnosing the vehicle an exact failure could not be determined but they were able to inform the contact that there was a rodent nest inside the engine near the battery compartment and there were signs of chewing on the wires to the air bags sensors. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 33,000.
I went to shift vehicle into drive, vehicle would not shift into any gear.turned the vehicle on and off three times, on the third attempt i managed to get in to shift into drive.vehicles transmission service and check engine lights came on stating "service transmission start from park with vehicle at zero speed." when i had shifted through to drive to move the vehicle the transmission made a clunking sound like it had fallen out of the jeep. I drove it 3 miles to my house only going 30 mph. When i got home i attempted to put the vehicle into park and the transmission would not move past neutral.i attempted to remove key 4-5 times and because of this the dash lights had stayed on.i disconnected the battery and had the vehicle towed to the dealership the next day.
My car starts and will drive then randomly turn off while i'm slowing down or waiting to turn. It shuts off the engine and battery light come on. I wait a few seconds and it starts right back up. It does it at least once a day but when i take it to the auto shop they can't identify any codes or anything that's wrong.
The vehicle, a 2014 jeep cherokee trailhawk presently has 80,000 miles. The vehicle has every option available including keyless entry and start.the problem is intermittent and has been for over 5 years. Occasionally i get a ā€œkey fob not detectedā€¯ message on the center screen, while one or sometime two key fobs are in the vehicle. Sometimes it happens when i first enter the vehicle and try to start the engine. When this happens i must press the start button with the key fob. Some time it happens while the engine is running and the key fob is still in the vehicle, when either the driverā€™s side door or the front passenger door is opened and closed. If i am stopped and someone opens and closes the front passenger side door, the message appears and regardless of the situation around the vehicle, i must shift the vehicle into park, turn off the engine and restart the engine by pressing the start button with the fob. Sometimes i must unbuckle my seat belt so that i can retrieve the key fob from a pocket. Years back while the vehicle was still under warranty the dealer insisted that the issue was key fob battery related even though i had the same issue with both key fobs with new batteries.i strongly believe the issue is software related. The vehicle has all the latest software updates installed. I have been thinking of trading-in or selling the vehicle but i am concern that this safety issue will have a negative effect on the value of my jeep.
Vechical lost speed, stalled, no power. Will not excell.engine light and etc light on. On a city street in motion. It looses steering and will stall also. I replaced the battery.
Episode one: while driving up hill at about 30 miles and hour car jerked into neutral, instrument cluster flashed engine light warning, transmission light warning, parking break warning, traction control warning and flashed "service transmission" and service parking brake". Operator restarted car three times before transmission would engage. This cleared all warnings except "check engine"light.car was driven to dealer where without documentation they stated that they flashed the transmission control module and then car was returned to owner.second episode: on sept 3, 2015 operator was driving about 55 miles per hour when suddenly with a jerk the car shifted into neutral and the car jerked into neutral, instrument cluster flashed engine light warning, transmission light warning, parking break warning, traction control warning and flashed "service transmission" and service parking brake". . operator was able to pull over to the side where he restarted the car about 4 times before transmission would engage. Then about 10 miles further on the road, coming up to a stop sign the same behavior reoccurred. Car was delivered to dealer on 9-03-2015 and their service report of 9-04-2015 indicates that they flashed tcm,bcm,ipc and r40 recall.episode three: september 6 2015 operator was driving car up to stop sign car jerked into neutral, instrument cluster flashed engine light warning, transmission light warning, parking break warning, traction control warning and flashed "service transmission" and service parking brake". From that point to the dealer operator noted that the engine rpm maintained at about 3000rpm instead of fluctuating normally as with normal driving.
Purchased a 2014cherokee trailhawk with 0 miles on oct 25. At 200 miles, and 48 hours later i took it onto the beach. As soon as it got into the sand, it dropped to 2nd gear and rpms shot up to just over 3000. Car would not shift out of second. Temp went up to 230. Later on all computers in car started to flash like white noise. Brought it back to the dealer and was given a variety of excuses. Bad abs sensor, loose fuse etc. Went to pick the car up from the dealer after hours when they were closed. As soon as i turned it on, flashing white noise on all the screens.i also took it on the beach a day or two later, and again car wouldn't shift out of second gear on the beach. The car now began to shift very erratically. It would up shift very fast accelerate when my foot was not on the gas. When coming to a stop it would down shift so hard.when i brought the car back to the dealer, (now with 700 miles on it) they told me they were replacing the entire transmission. They have had the car for 3 weeks total. Finally picked up the car last week.when i got into the car the odometer ready 6000 miles! i dropped it off with 700.i told him for the 3rd time that i did not want it. I have also been dealing with a jeep resolution team from chrysler.its been a week, the car is shifting more erratic than it has since the new transmission. The sunroof leaks water, the windshield is constantly fogged and looks like there is a clear coat that may have gotten on the car that makes it impossible to see when driving. Also, when i turn the floor heat on, the front defroster comes on.chrysler contacted me on friday, and my jeep has officially been deemed a lemon, and i am entitled to a replacement. I don't want a replacement. I want a full refund and to head over to the toyota dealer.
I started my car to warm it up and in about five minutes time the car was on fire.the vehicle was parked in front of my home.the fire department was called and was able to put it out.just a few days ago my insurance company told me the cause was due to an electrical malfunction. The car was a complete loss.
Jeep cherokee recall. I live in colombia and i have a jeep cherokee 2014. This truck has left defective in brakes, transmission always.i have not been informed by "demcautos" about the recall.demcautos.demcautos is the concessionaire where buy my vehicle.
I bought my jeep cherokee 2014 awd with 60k miles on it. Within in 6 months, my dashboard said service transmission and it was undriveable. The dealership said it was software issue and fixed it. Not even a year later and i had the same issue again and it is now getting a new transmission. Often when driving, it revs very high and goes nowhere, or if i'm cruising a parking lot, its revving very high and will jerk into another gear. Not only that, but i've had know drive shaft bearing ands a new radio put it. The big issue is the transmission and the repeated tows, missing work, late to work, engine shaking, grinding, and now being replaced. I've owned it my own for 1.5 years, am already at this point. Dealership won't replace it, just told me i have it covered under warrantly and oh well. These issues have happened when starting my car in the morning to leave my driveway, won't shift into gear. Driving on the highway attempting to switch lanes and have no acceleration so i slam on the brakes before i get into an accident because i know if it doesn't take off, its not going to until i least expect it.
Emergency parking brake (epb) will not release.enough complaints that jeep issued a tsb on it.although it happened to us when vehicle was parked, it could have been applied when vehicle was moving.noticed after we went to move vehicle after parked.display shows "service emergency brake". Lots of other complaints on same issue in your database and in jeep user groups..please do the right thing and get a recall issued, car towed on a flat bed to daytona jeep.left skid marks left in parking lot at embry riddle university.- rear wheels locked and would not budge one inch. Badtsb mentions water infiltration around epb module near rear tire in rear hatch area.complaint also filed with jeep.case 64649523.not safe and expensive to repair if no recall. Serious issue.
I have a 2014 jeep and every time i drive the transmission slips gears, mostly if i am slowing down but it also does it when i am accelerating. I have had this problem for about 2 years now and the dealer says it nothing to worry about. I also have a problem with the air bag light it keeps coming on and offi have told the dealer about this and it has taken them months to finally listen to me. Then i find out that there is and electricall problem, honestly what else can go wrong. I mean seriously 6 recalls already and i am sure there is no need for this. To be quite honest i was told today that my car was no safe to drive sue to the electrical issue.
Backing out of my garage on september 9 as well as sitting in my driveway 3 other times, my service shifter light came on. Reading online what this meant, i founda website with numerous other jeep customers who have this problem (https://www.cargurus.com/cars/discussion-t68742_ds990296). My car could stop working any day, the dealership is unsure. I am wondering why a recall has not been done on this problem with as many jeeps that have been effected by it.
The car will begin to hesitate and then the transmission will go into a neutral state, but the lights will not show that it is in neutral. The car will roll forward or backward depending on where you are.you cannot shift.it's very dangerous. Turning the engine off and on, several times, while waiting each time clears the problem. Jeep can not reproduce this it so they will not fix it.
I first experienced what felt like my transmission wasn't shifting properly right away.i noticed it in lower gears.i took it back to the dealership and they said everything was fine.i then started to experience my engine randomly stalling.i would be going slow and i was usually taking a right turn.i went to turn on my car and it said engine failure.i called the dealership and they said to tow it to them.i received a call that the reason my car ahut off was because there wasn't any oil.i have all my records and my oil had been changed at a dealership less than two weeks prior.so they put oil in it and said i was fine.within a week my car died turning right on rail road tracks in an instersection.we had to have a police officer come and push us off the tracks and wait for us to get towed.the dealership told my there was a harness that needed to be replaced and it would cost $700!they said that he harness was under my hood when i did research it was discovered that it was in my trunk.they said it needed to be replaced due to water damage. In my trunk?i did research and found this harness was a common issue but it didn't have anything to do with the issues i was having.now it is a year later and we are having the same issue.my service lights will turn on randomly.my engine stalled on the highway going 70 mph.i am at a loss what to do.my two year old has been in the car with me when this happens and i just want to know my car is safe to drive.
Bought the car about 6 months ago started having issues with transmission shifting and took it in and they told me all it needed was a software update and still to this day i have even more issues car don't start at time and then when it does check engine light turns on and when i try to put it on drive i big a big club i noise and you can really feel the car shake from the shift and and says service transmission and then all of a sudden all the service light come of by far the worse car i have ever bought!! and tell this day i still have those issues
On my way to work one morning, i was driving on a three-lane highway, going roughly 73 mph when suddenly, as i was attempting to maintain my current speed 'consistent with traffic flow 'my vehicle would not enable me to accelerate. During my inability to accelerate, my vehicles electrical system surged, illuminating my check engine light, traction control light, and cabin lights.as a result, in order to remain uninjured, i crossed three lanes of moderately congested traffic, and turned my vehicle off for approximately 5-7 mins. Upon starting my car, i was able to accelerate; however, both lights were lit on my dashboard. After driving 130 plus miles, i immediately drove to the dealership i purchased my vehicle from'they conducted tests; resulting in a computer glitch. The dealership addressed this by clearing the transmission control module. This answer was very unsatisfactory to me as i purchased this vehicle brand new in june 2014 with less than 100 miles. Therefore, i contacted the manufacture and sought assistance. Since, i have been asked to make an appointment with 2 different dealerships, totaling 4 service visits 'all inclusive. Over all, i am extremely upset and unsatisfied. Buying a new vehicle with transmission issues and or computer issues is not ideal or expected. Now, i am slightly paranoid every time i drive my vehicle 'hoping i will be alive to retell both the dealership and manufacture this problem has been duplicated.
Transmission shift indicator lights will come on (all of them) randomly, and will go off after stopping and restarting the engine. This is difficult to do when traveling on an interstate highway
I was driving on expressway and vehicle slowed down service transmission light came on.also traction control lite ,check engine and another light came on i was able to pull over vehicle would not shift to park.after several minutes i turned engine off .wheni restarted vehicle and shifted to park the shifter got rough and jumped to park.since then the jeep has been at the dealer 2 more times for the same problem. Got it back on 10/8/14 and feel very unsafe driving it.this is my fourth jeep and i never had a problem with the other ones.
Started backing out of parking space; stopped for vehicle passing behind; started to resume backing; numerous warning lights and tones started; such as a message to get service; transmission would not engage and move vehicle; coasted to another parking space; vehicle engine would rev when gas pedal pressed but transmission still would not engage; clunks were heard as shifter was moved to neutral, park, drive and reverse; turned off engine and waited; several minutes later everything was normal when engine was started. Had vehicle serviced at jeep dealer.vehicle was reprogrammed by a fca technician on 03/11/15. On 3/24/15, mileage: 13,749 the same vehicle performed similar to first event as stated in the above description.this event occurred as vehicle approached a traffic signal; moving around 20 mph.transmission would not engage.coasted to a safe area. Turned off switch to engine; waited, then restarted; system reset. All appeared to be normal except park sense system is inoperable; on/off switch for park sense will not resolve inoperable status. Headed to dealer again tomorrow for service. This is a serious safety issue.
This exact scenario happened 4 times between 6/5/14-9/16/14. -- i was driving about 40 mph on the way to work. All of a sudden my car made a chime sound (as if a door was opened) and my car started slowing down, as if i took my foot off the gas.my dash had many lights come on (pretty much all of the sensor lights) and it said "service park break" and "service transmission"my check engine light was on as well. I can assure you my park break was not on!i coasted to the side of the road since pressing on the gas was not helping me move forward.my car never actually shut off on it's own, it just lost power, as if it was in neutral. I shut off the engine, let it sit a minute and started it up again.the same lights were on and it said service transmission. I put the car in drive and heard a clunking sound.the "d" in the shifter was also blinking. I shut the car off again and let it sit a little longer. I tried it again and when i put it in drive there was no clunking sound but when i took my foot off the break i started to roll backwards as if i was in neutral.i live in a rural area so all of this was occurring on a 2 lane road with little to no shoulder at 7:15am, so the traffic was at its heaviest.it was very scary because i had no warning and neither did the cars behind me.my car literally just started to slow out of no where. I was almost rear ended twice because of this. I then decided to have it towed to the dealer.the only difference that happened with the other 3 times, is that i waited long enough for the car to engage once i put it in drive.so i was able to drive myself to the dealer those times. I plan on taking this to jeep/chrysler as well.
I went to start my car this morning and it would not start. I asked a neighbor for a jump and when i got the car on i shifted into reverse and it shut off. I again jumped it and lights on my dash kept saying service transmission. And all the dash lights went out. I then tried to again put it in gear and the parking break light came on although on the actual light switch it was not illuminated.i tried to take my child to school and was unable to due to the car would drive and then shut off again. I've had this car for less than 2 months from the dealership and seems that my type of vehicle has a recall just not for my specific vin
2 times already i have had to take my car into the dealership because it would shut off randomly while driving. This has happened while on the highway and also while on busy streets. So far i have been able to drift to the side of the road, put the car in park and then turn the car off and back on. The car sputters when restarting and on multiple occasions will stall again. Both times they tried to blame it on the oil change being overdue. The 2nd time i had to have the car towed to the dealership and they stated there was no oil in the car. How a car loses oil if there isn't a leak, i'm not sure. This is now the third time it is happening and based on the car's computer i still have 30% to go before needing an oil change and the car is shutting off on me again randomly. I was at the dealership for the 2nd time less than 3 months ago. I drive in miami and have been lucky that my son was not in the car with me.
The contact owns a 2014 jeep cherokee. While driving approximately 35 mph, the vehicle stalled without warning. The vehicle was restarted after fifteen minutes. The vehicle was taken to the dealer, but the failure was unable to be determined. The failure recurred three additional times. The manufacturer was notified of the failure. The failure mileage was 32,000.
Vehicle suddendly stalls, check engine light came on and a message that says service transmission, press parking brake,when started the vehicle and put it in reverse a big noise was heard from under the car this happened 3 times.i dont feel safe taking my family in this car that can stall in the middle of a highway, and can cause a big accident.
While parking the vehicle, the parksense feature disabled on its own. Immediately thereafter, the red lightning bolt indicator light appeared on the dash, which has been known to be associated with the electronic throttle control, glow plugs, swirl motor failure (low pressure in rail or fuel rail pressure malfunction) and also speed sensors. The vehicle then revved up on its own without acceleration while my foot was positioned firmly on the brake pedal.immediately following that, the word "transmission" appeared on the dash, then the check engine light, then the collision indicator as if a car crash had occurred, which it had not. Finally, the power steering became very stiff.drove the vehicle to the dealership it was purchased from and they said the codes were unknown like hieroglyphics.left vehicle there.the following monday the dealership informed me there were 3 software upgrades that were needed on the vehicle, however, those upgrades did not correct the problem. Technician also informed me the car was not safe to drive and they didn't feel safe driving it themselves and got off of the highway during a test run.the technician further explained the vehicle had 3 test runs and failed all 3 and it was beyond their expertise so chrysler engineers would be consulted this week.lastly, the technician informed me i "may be ahead of a recall issue."the car is 5 and half months old.i ordered the car, meaning, i had it made/built from the manufacturer. It was not a car purchased from the lot. Therefore, no other drivers of the car and it is brand new. It is a safety concern, especially since the cherokee has been out of production for many years until the 2014 release.as a side note, i remember an incident that occurred the week prior when the vehicle had difficulty shifting gears (automatic transmission). Instead it stalled and revved on its own.
While accelerating on the highway, my vehicle engaged in to park. My vehicle wouldn't do anything but slow down to a roll. I was able to brake, but the vehicle became idle.
Cars shift bezel and jumper harness failed and had to be replaced. While driving the car, a message comes up that states service shifter and all the lights on the shifter light up. Dash display will not go back to normal until the vehicle is turned off and the system resets. The problem is sporadic and happens randomly but started occuring more frequently after jeep did a software patch related to another rebate in the last 60 days.vehicle is less than 5 years old and i was told by dealership that they've seen this before and classified it as an electrical issues. It wasn't covered under warranty despite it being a failure of the electrical system and that there is no way that i could have actually damaged this part.
The contact owns a 2014 jeep cherokee. The contact stated that the vehicle randomly stalled more than five times and was towed to the dealer each time for diagnostic testing and repair. The dealer replaced the transmission and various sensors, but the failure continued to randomly progress. The dealer was unable to provide a repair solution. The manufacturer was notified of the failure and was unable to provide a repair remedy to the dealer. The failure mileage was not available.
The contact owns a 2014 jeep cherokee. The contact received notification of nhtsa campaign number: 15v509000 (electrical system); however, the part to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time to do the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. Updated 03/18/16*ljupdated 03/22/16.
On date of incident vehicle functioned fine in the morning.at 4:30pm when i went to leave work vehicle wouldn't start.received several error messages including 4wd system unavailable, park brake unavailable and service shifter.2 hours later nothing worked.tried to jump the vehicle and was able to get it started.had auto zone test battery and said it was fine.took to dealership and they ran tests finding no cause or issues.battery passes their tests.morning after i got vehicle back from dealer it started up via remote start with no issues, took son to daycare 7 minutes away.after about 10 minutes went to leave daycare (vehicle was turned off) and it did not start.was able to get it to start with a jump.called dealership to inform them, waiting for a call back now.check engine light is on.
I bought my 2014 jeep cherokee oct.2016i noticed when i would come to a stop or pull out it would stay stuck in the gear and then all of a sudden it like kicked into the gear with a jerk. I took it back to the service department and they told me there wasn't anything wrong. Well, it has never stopped and has gotten worse. What upsets me that there was a recall on this jeep july 12, 2016 nhtsa campaign number: 16v529000transmission may shift unexpectedly to neutralif the vehicle unexpectedly shifts to neutral, there is an increased risk of a crash.what makes it worse the dealership was unaware of this when they sold it or when i brought it back??friday i left work at 6 am i drive an hour i drive on busy highways my jeep suddenly lost power on a dbl lane road with cars behind me and to the left, i am thankful i was on the right side that i could drift over to the side, but the snow that was packed along the guard rails still left me 1/2 in the laneflashing something about my transmission. Thank god i was not on pennsylvania, interstate 70 when this happened because it would have been a major catastrophe with multiple vehicles and tractor trailers. I call the dealership where it was bought told him what had happened ...i got an appointment in about 2 weeks this jeep is unsafe!!!! plus there are other issues with it.
Transmission issues!!not shifting gears correctly. Engine light comes on and off weekly
The contact owns a 2014 jeep cherokee. The contact stated that an abnormal odor was present in the vehicle constantly. The contact also stated that while attempting to engage the windshield wiper, it caused an electric shock. The vehicle was taken to a dealer where the failure could not be determined. The vehicle was not repaired. The contact also stated that the odor that was present was causing health issues. The manufacturer was not notified of the failure. The failure mileage was approximately 19,900.
Car has lost power while driving 3x.car was in motion/traffic travelling at 65mph, 45mph, 65 mph.dealer/manufacturer are not able to identify problem. Service advisor at steven's creek chrysler, dodge,jeep stated that jeep needs to buy the car back but manufacturer is unable to help out. Car towed twice to dealer.
Bought this car used january 1, 2016. The previous owner had it for a year and a half. Great condition, about 40,000 miles on it, carfax checked out and i bought it from a chrysler dealership. On october 12, 2016, leaving work for the day, i drove about a block and the car shut off on me as i was leaving a stopped position. I had to put on my emergency lights and have cars go around me until it finally turned back on after several minutes of pressing the start button. Luckily, all three times this happened at a stop on city streets, but there's no way of knowing if this would happen on the interstate. But even sitting stalled in the road puts me at risk if a car behind me were to not expect a stopped car and crash into me.i had this same issue back on april 11, 2016 & july 7th. The dealership on those occasions determined that was a sensor that was 'over sensitive' saying the oil levels were low and it was shutting the car off as a precaution. They asked for me to come back in every 2,500 miles to readjust the sensor. That's incredibly inconvenient for my busy lifestyle and it's already been in the shop for this reason for two weeks. Today is the oct. 15th and i won't have a chance to even schedule an appointment for a week. We bought this car because we're planning on starting a family, with all of the issues i'm having, i'm not even comfortable giving friends a ride. I love this car, but feel really ripped off by being sold a car with problems they won't or fix. Because i don't feel safe, i avoid the interstate and don't feel comfortable taking this car on any trips too far from home.also would like to note that on the first occasion of taking this car to the dealership, they had to update two pages of software updates and two safety recalls they had not done before i purchased the vehicle from them. They did take care of this at that visit.
Vehicle was being operated on a straight and level road at 45 mph when the dashboard electrical and radio system went dark, and there was a loss of power steering at the same time.in about two seconds, the vehicle restarted without any movement by the driver.she had both hands on the wheel so that she could control the vehicle due to the loss of the power steering.when the vehicle restarted on its own, the normal housekeeping functions occurred on the dash, the radio came back on, and power steering came back.two lights illuminated on the dash that were not normal.one was the check engine light that came on continuous, and the squigily traction light came on until she was able to pull into a parking lot where she stopped the vehicle and shut the engine off.when she restarted the vehicle, the traction light did not come back on, however the check engine light did come back on in a continuous mode. Vehicle is currently at charlie's dodge/jeep dealership in maumee, oh being diagnosed.
The contact owns a 2014 jeep cherokee. The contact stated that after the vehicle was serviced under an unknown manufacturers recall, the accelerated pedal was depressed but the vehicle failed to accelerate. In addition, the vehicle lost power however, the radio remained activated. The vehicle was powered off and restarted twice and the vehicle was able to function properly. The vehicle was taken to a dealer where the failure was undetermined. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 29,000. The vin was not provided.
Chryslter recall 3 s55recall repair is taking too long to complete! i'm a heart patient and my wife has parkinson's and we have to trave over a mountain pass to see doctors. We feel unsafe in this car.we can not r]trade due to the length of the recall!
Car randomly stops moving while driving, sometimes while turning a corner.seems like it turns itself off, but lights on dash are still on.i'm not really sure what causes it and am hoping that it will be resolved once they have a solution to the current recall for the transaxle wire harness.have brought it to dealer a few times and they keep telling us it has to do with the 20% oil life.i don't see how that would make a car turn off.and why would they make a car that needs to have the oil changed before the oil life is up or at all.
The contact owns a 2014 jeep cherokee. The contact received notification of nhtsa campaign numbers: 15v393000 (structure), 15v509000 (visibility), and 15v461000 (equipment); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure. Parts distribution disconnect and vin tool confirms parts not available.
The contact owns a 2014 jeep cherokee. The contact used the remote to open the liftgate, however, when attempting to close the liftgate with the automatic button, it failed to close. The contact had to manually close the liftgate. The contact later tried again and the failure recurred. The vehicle was taken to a dealer where it was diagnosed that the liftgate control module needed to be replaced. The vehicle was not repaired. The contact received notification of nhtsa campaign number: 15v393000 (electrical system) however, the part for the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 10,000.
While driving on a 4 lane highway at 65 mph the vehicle partially lost power and would not accelerate, up shift, or ownshift, the brake lights started flashing, along with many other lights on the dash including check engine. I pulled over to the side of the highway and shut off the jeep. I waited a minute then started it back up. The service parking brake message was on the message center, the odometer is blinking, and 4wd is temporarily unavailable. I had it looked at by a mechanic and they showed me the park brake module had water intrusion and was very much corroded.
My jeep expertly three times now while driving 30 to 40 mph automatically shifts into neutral. I get an error message on the dash that tell me basically to stop and restart vehicle. I'm also experiencing all the lights on my shifter are on/red at the same time. The only way to make the shifter lights appear normal is to turn the car off and restart.
The contact owns a 2014 jeep cherokee. While driving 15 mph, the vehicle stalled without warning. The vehicle was taken to ourisman chrysler, dodge, jeep of bowie, maryland where the vehicle was diagnosed as having a faulty alternator. The dealer stated that the contact would have to pay for the repair because it was previously repaired under an alternator recall in 2015. The manufacturer was made aware of the issue. The failure mileage was 94,000.
I bought this car brand new, and have had problems with it starting randomly, locking, and unlocking randomly, alarm going off in the middle of night, (yes, my neighbors hate me) and now my stereo goes in and out..
My jeep cherokee keeps repeating the same problems. This has been going on for more than a year. Sometimes i am terrified to drive because i do not know what is going to happen. Today and on other days, the jeep has cut off on me a few times while in motion on a city street and sometimes when turning. The vehicle slams into gear when driving sometimes and feels like i am getting hit in the rear of the car. It is very dangerous because you don't know when it is going to happen.today, the jeep almost caused an accident when it just stopped on its own.additionally, it often shifts gears erratically and very rough, even jerking at times. The dealership said they did a software update but this did not resolve the issue.i have taken to the dealer at least three times about this issue and i keep getting stalled saying either come back in 500 miles so the can do an oil consumption test or that they cannot duplicate the issue. Each time i take it in they say the did a software update or an oil change. The problem remains.
On 09th july 2014, i bought a jeep cherokee 2014 at united cars al mana airport showroom qatar.unfortunately, the product jeep cherokee is not usable according to the following: on friday 14th november 2014 07:00 pm, the car completely shut down without any prior warning or alert messages, dashboard shows (smart key failure, steering columns is not locked as stated on the repair order), despite several attempts to contact mopar road assistance, but the number given was wrong. After many trails i delivered the vehicle to the services at 11:30 pm. Two days later i got a phone call from service consultant stating that the car is ready for pick up; repair report indicated that the battery was faulty and has been changed. On 29th november 2014, the car breakdown and every single warning message have been appeared on the dashboard, then, i delivered the car by breakdown on a trailer. The warning message was ?transmission services?, the repair report stated that the dynamo has been changed only.on 7th december, 2014 exactly the same thing has happened with small change that time, the car delivered to me by extra error ?transmission performance failure?. Recently the complications begun to increase rapidly, i delivered the car for the fourth time to services. ? on 31st january, 2015 i delivered the car to the services by transmission problem.? on 02nd february, 2015, i received same phone call, one day later the car completely stopped in the middle of the road.on 7th february, 2015, i met the service manager and he promised to solve the transmission issues as they received bulletin by the faulty part from chrysler usa because it's a known problem.on 09th february, 2015, i received a call from their engineer asking me to go to dealers workshop because new software just received. The car was delivered on saturday 14th february, 2015.
During my most recent visit the vehicle received recall updates. A couple days after the stereo system froze as i was driving. I pulled over turned car off then on and it began working again. Soon after i realized the car has been sluggish to start. Currently it is not starting and i get a battery low voltage message.
The contact owns a 2014 jeep cherokee. The contact received notification of nhtsa campaign numbers: 15v509000 (visibility) and 16v529000 (power train); however, the part for the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the reasonable amount of time for the recall repair. While driving approximately 35 mph turning the vehicle to the left, the vehicle failed to turn with the road. The vehicle went off the road and flipped several times on all sides. The passenger lunged forward and fractured the windshield. The vehicle was desroyed and towed. The air bags did not deploy. The passenger received facial, neck, back, and head injuries. Medical attention was needed. A police report was filed. The contact's insurance company stated that the body control module failed and caused the crash. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 26,000.
The electronic parking brake engaged and would not disengage. Happened twice once while driving once when the vehicle was stopped. Towed to a dealership, after 4 weeks the only solution was to completely rewire the entire vehicle. Claiming it is not covered under warranty. Dealership informed me that there was water intrusion.
2 issues. (1)) transmission doesn't shift properly. Coming from a higher speed and break ie slowing down and then accelerating there is a delay. The jeep doesn't know what gear to be in. I have been almost rear ended, honked at, swerved around because the jeep won't speed up properly. (2) gear shifter lights don't function properly. The gear shifter was already replaced once under factory warranty and the same issue has happened again
The contact owns a 2014 jeep cherokee. Approximately one month ago, the contact was unable to open the hatch with the key fob. In addition, the contact could not unlock the vehicle doors. Walser chrysler jeep dodge ram (314 main st, hopkins, mn 55343) was contacted and advised the contact to buy two new key fobs. The manufacturer was not notified. The vehicle was not repaired. The failure mileage was 46,000.
Transmission is not going into gear. I believe the computer is messed up l, because there are 16 codes comingup and the car was running fine befote
This car has been nothing but trouble since 1500 miles off the lot brand new jeep. And then at 2800 and then at 3000 miles they replaced the power control module then two more times for software update. Then at 10250 they tell me the transmission has gone and needs to be replaced. As if anything else can go wrong with this car the tires they put on from the dealership firestone my aft right tire split on the sidewall for no reason at all the only damage on the tire was the crack on the tire. So not only is the car defective but the wheels from firestone as well. Has anyone else experienced my horrible luck.
I had just picked up my jeep 2014 cherokee trailhawk from the dealership following the s-55 recall software update.(my vehicle was deemed not to need the new transaxle wiring harness parts, only the software update.)upon leaving the dealership, the battery light and alarm chime came on while making a u-turn and the steering became very hard at low speed.at the next traffic light, i experienced a loss of steering as slowing to a stop.when the light turned green, i was able to complete the left turn as the steering re-engaged upon acceleration. I immediately pulled into a parking lot and had extreme difficulty turning into a parking space, as steering went out again as the brakes were applied and speed decelerated to a stop.i was able to limp vehicle back the short distance to the dealership by keeping off the main highway and using parking lots and back streets. This occurrence of events was the same as my husband experienced prior to the s-55 transaxle wiring harness recall software update, except he eventually also lost all emotive power (complaint # 10915926).the service technician at the dealership could not replicate this issue, possibly because i inadvertently turned vehicle off in service lane, which may have reset the system temporarily.
I have a 2014 jeep cherokee trailhawk i started my car today and i have a "park brake service" message my parking brake is stuck and i can release it. After inspection i found my trunk full of water and found my brake control module full of water and corrode it. I call the dealer and they said they never heard about any issues like this and there is not recall for this issue, after checking online looks like is a common problem for this car models and i cant believe is not a recall for water getting into your jeep cherokee trunk. This is a major safety hazard for drivers because this can happen even when you driving your car in the middle of the highway. I hope nhtsa look into this safety issue and have it resolve with jeep.
Power lift gate will not operate all the time, sometimes i have to manually lift up the lift gate to get intothe inside trunk area. Recall r 27 has been performed in all 3 parts. Check the electrical connectors, install module water shield,and replace module connectors and install module. I have been back to selling dealer for this issue many times for the inoperative hatch issue customer cairs have been opened on this issue with no success. Dealer and chrysler advise me when it happens bring in the vehicle so we can see the problem. I am worried about the potential electrical fire potential due to this system not operating as designed. I have been to the dealer about this since dec of 2013 1 month after purchase due to the fact that the dealer can not duplicate the complaint at their shop nothing is written up because no problem found. The most recent trip to the dealer was june 13 2016. This issue always happens when the vehicle is in park engine running or engine off button on dash will not activate lift gate either key fob will not activate lift gate and when i get out of the vehicle to attempt to open lift gate with lift gate button this will not work either. I have to manually open the lift gate by opening the hatch and raising the lift gate as if the vehicle was not equipped with the power lift gate accessory. Please help resolve this long standing issue, i retired from chrysler after 41 years of service in warranty, customer service and tech. I am not making up this issue. Since the recall repair date of 4-15-2016 the trans will shift hard from stop lights also.
Twice, while driving on the highway my vehicle warning lights came on and said transmission needed serviced, service parking brake, shift vehicle into "p" then desired gear, and vehicle lost acceleration almost causing an accident. The most recent was 23 august 2016. I took the vehicle into the dealer and they said it was subject to a recently released recall from chrysler, recall s55 however they have no parts to fix it at this time and there was no eta on when it would be fixed. Chrysler offered no remedy or alternate vehicle to drive until this problem could be fixed.
The car stalls when pressing on the gas then jolts into gear making it feel and sound like i've been hit from behind, it is slow to accelerate at times and other times it accelerates extremely faster when i lightly push the gas, it will also decelerate at times when trying to accelerate, the electrical will flash all the signals and tell me to service the transmission after i fill my tank mostly and the car will shut off when i stop at a light and jerk until input it in park and turn it off while sitting in traffic. The controls to the lift gate do not always work when pressed inside of the vehicle. The check engine light is constantly on when i took it to the dealer the diagnostic said it was a sensor and valve but the dealer kept the car for a week and only changed the oil which was not needed and shut the light off only for it to come back on one day after i had to demand they fix my car or give it back because they were just holding it on the lot, the suspension and shocks are off they keep wearing my tires and the button for the shift gear fell off while i was attempting to put the car in gear which is an obvious defect
My jeep when i take the key out it dings saying the key is in the egnition when its not it wont let me lock my doors and now today it wont even start my jeep it dont even turn on. And when going down the road the transmission keeps trying to take off to hard or husitates to go
I parked my car in the garage as usually (so vehicle was parked). On top of my garage there is my neighbor's apartment and my apartment is on top of the neighbor's apartment. I am completely sure that, when i came home the night before, i had shut off the car (using the push button- the car has a keyless ignition system) but in the middle of the night the car turned on by itself. We don't know for how long the car was running but it ran enough time to fill my neighbor's apt. With fumes and also the fumes reached my apt. Upstairs where i was sleeping with my daughter. The two of us (my daughter and i) were lucky because i had all my windows open (it was hot that night) but my neighbor ended up in the hospital for 3 weeks. At least 19 deaths have been reported nations wide due to keyless ignition malfunctioning issues. There should be some sort of automatic shut down after a certain amount of time but there isn't one in any car that have this keyless ignition system. Also very few manufacturers have added a beeping or audio alarm to warn drivers they have walked away with the fob but failed to turn off the ignition. I did turned off my car but still it turned on by itself, causing my car to idle in the garage for many hours. I believe the start/stop button on the dashboard of my car is actually malfunctioning. However when i told this to jeep dealer they said the car is perfect and they want to give me back only $15k. I paid $24k for that very dangerous car!since the incident on september 16th,2017 i have been having anxiety issues and also i had to rely on the goodwill of friends and the use of a friend's car. I now need to move on from this incident and get a car that i can rely on and feel safe parking it in my garage but i want to make sure that these cars are out of the market asap so none will suffer what we suffered. Thank you. ..updated 01/04/18.updated 8/20/18
A list of the current life threatening and non life threatening conditions i have encountered with my jeep cherokee trailhawk. The most serious being a persistent problem in relation to the transmission shifting and accelerating causing the car to jerk and in some cases whiplash. As an electrical engineer i have seen the electronic repairs made to the vehicle and yet there is still persistent mechanical problems with this transmission. I have encountered lint mode were the car will not move from gears 1, 2, or 3 on 65mph highway which i believe has caused irreversible damage to the car. The issue occurred in july on route 202 in a cattle shoot created by summer time road work i had to continue to drive the vehicle nearly 2 miles until i was able to pull over and asses the issue. Below is a list of current and past problems:-transmission stopped on a 65mph highway (new software loaded still a problem)-shifter locked in drive couldn't shift to neutral took 4 hours to shut car off at dealership (entire shifter replaced)- navigation (replaced two times, on my third nav system)- window motor mechanism (replaced)- moonroof shade and assembly (being replaced this week)-faulty wiring of cigarette lighter causing fuse to blow due to electrical short (rewired and fuse replaced)-speaker (replaced)-waterproofing trim falling off (replaced)-rattling from bolts for seat-belts (attempted fix didn't work)-o2 sensor causing multiple engine starts (replaced)-front seat uneven (replaced)-recalls ranging from hacking to electrical shorts that have been noted to cause a serious electrical fire
Sometimes car won't start completely out of oil no warning not fit for change bucking from transmission cooling 2 codes set off one said vacuum leak other unknown complete electrical panel went pickles across dash radio phone sinking have to shift down car for to rebut motor sounds like jet engines now tapping all four brakes rotors and calipers needed to be replaced bucks forward no warning lights have to manually go threw computer to find out what is wrong transmission worked on twice told at first nothing wrong also ac failed now other fans not working cooling not holding shaking in dash gone up as high as 300 smell antifreeze all before 2000 miles.
This is the second incident since purchasing the vehicle new in 2014. Less than a year after purchase the transmission had to be replaced.this incident the jeep lost all power and would not go into either drive or park creating an extremely unsafe situation. Was told it had to do with a recall and needed a new pcu. That was two months ago! i am still without my jeep and have now been told it needs another new transmission.
While driving, the vehicle shifts very rough. Whether on the interstate or just driving around town. It also idles very high, and uses a lot of excess gas. Also, when i turn the vehicle on there are times that nothing will appear on the lcd screen, so i am unable to control anything in the car as far as electronics, climate, radio, phone etc. Even turning the vehicle off and then back on does not work. Eventually it just turns back on, while driving. Every once in a while a message will come across the screen stating there is something wrong with the phone in the car and to contact the dealer.
My jeep cherokee electronic parking brake has come on by itself and it cannot be turned off. This first happened at the end of lastyear and i brought it to the dealer and i had to pay for the electronic parking brake switch to be replaced. Last week it happened again and i brought it back to the dealer and they told me that now the electronic parking brake connector and electronic parking brake module both need to be replaced at a cost of $1500 plus. Doing a search on the internet reveals that this is a common problem with jeep cherokees. I am afraid to drive the vehicle as this can happen anytime and it is unsafe. To drive. Looking on the jeep website they have issued a service bulletin that covers the exact issue - electronic parking brake module connector water intrusion. The problem that they claim is due to water damage and it is in a spot where i find it hard to believe any water can get in.*dt *tp
Car shut off and won't come back on. Dealership replace the key ignition and still not working
The contact owns a 2014 jeep cherokee. While driving various speeds, the system board randomly lost power and the vehicle suddenly shut off. The vehicle was towed to the dealer, but the cause of the failures was not available. The manufacturer was notified of the failures. The failure mileage was 20,000.
The contact owns a 2014 jeep cherokee. While driving 65 mph with the cruise control activated, the vehicle accelerated on its own. The contact stated that the failure also occurred when the vehicle was parked. Upon investigation, the contact associated the failure with nhtsa campaign number: 18v332000 (electrical system, vehicle speed control). The contact stated that the engine check warning indicator was illuminated. The vehicle was taken to an independent mechanic and landmark dodge chrysler jeep ram (located at 1900 s noland rd, independence, mo 64055, (816) 836-0100) where it was waiting to be diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 106,399.
The contact owns a 2014 jeep grand cherokee. The contact received a notification for recall nhtsa campaign number: 14v634000 (electrical system). The dealer was contacted and was unable to specify when the parts would become available. The contact had not made the manufacturer aware. The vehicle had not exhibited the failure.
Car shuts off while driving , engine stalls , car downshifts when excellerating on highway . Dealer has replaced engine and transmission, car still shifts rough and has started stalling again
The contact owns a 2014 jeep cherokee. The contact stated that the air conditioning unit failed to work properly. The vehicle was taken to a dealer. The technician stated that the refrigerant needed to be replaced. The vehicle was repaired however, additional failures occurred. The instrument panel failed, the vehicle stalled without warning and the vehicle failed to shift into reverse. The vehicle was towed to the dealer. The technician was unable to diagnose the failure. The manufacturer was notified of the failure. The approximate failure mileage was not available.
The contact owns a 2014 jeep cherokee. While the vehicle was parked, the instrument cluster went blank. The vehicle was taken to san marcos chrysler dodge jeep ram (2990 interstate 35 frontage rd, san marcos, tx 78666, (512) 831-7625) where it was diagnosed that an instrument panel replacement was needed. The vehicle was not repaired because the parts were on backorder. The manufacturer was contacted and provided case number:63266910. The failure mileage was 63,000. The vin was not available.
2014 jeep cherokee.consumer writes in regards to vehicle wobbles while being towed causing steering resistance problems. Vehicle updated owners manual states vehicle should not be towed by motorhome until tow wiring kit is installed.
The contact owns a 2014 jeep cherokee. The contact stated that the key became stuck in the ignition switch. The vehicle was towed to napleton's river oaks chrysler dodge jeep ram (located at 17225 torrence ave, lansing, il 60438, (708) 782-4768) where it was diagnosed that the ignition switch needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was towed back to the dealer where it was diagnosed that a new key was needed. The key was replaced, but the failure recurred three months later. The vehicle was towed again to the dealer where it was diagnosed that the gear shifter had a loose wire. The vehicle was repaired, but the failure recurred numerous times. The vehicle was not taken back to the dealer. The vehicle was not repaired. The manufacturer was not notified of the failures. The approximate failure mileage was 98,325.
New software update was done to car per recall for "reliability".this recall changes the way the car shifts, such as remaining in 3rd gear, rather than downshifting to 1 or 2.a low speeds such as 15 mph when driving up a hill, the car will not down shift and slow down almost to a stop.depressing accelerator does not lead to any further acceleration until approx 3/4 of the way down.at this time the car downshifts to 1st and accelerates rapidly, even breaking traction.similarly when cruising at a steady speed such as 20 mph car remains in 3rd gear, causing engine lugging and very slow acceleration, once causing a near accident as the car did not accelerate as quickly as it did before this software update.jeep dealer says "shifting as intended" and no errors.this behavior was not present before software update and did not change when dealer attempted reflash.
The contact owns a 2014 jeep cherokee. While driving at a low speed, the vehicle stalled and the steering wheel became difficult to turn. The contact had to apply force to the steering wheel in order to steer the vehicle. The check engine warning indicator illuminated. In addition, whenever the heating or air conditioning units were activated, a mold odor emitted from the air vents. The vehicle was towed to a dealer, but the cause of the failure was unable to be diagnosed. The dealer speculated that the software needed to be reset. The vehicle was repaired. After the repair, while driving down an incline at various speeds, the accelerator pedal was depressed and the vehicle hesitated to move forward. The rpms increased. The vehicle was taken back to the dealer and the software was reset. The vehicle was repaired, but the failure persisted. The vin was included in nhtsa campaign number: 16v529000 (power train); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 15,000. Parts distribution disconnect.
The contact owns a 2014 jeep cherokee. While driving 15 mph, the vehicle jerked and independently shifted into a lower gear. The vehicle was taken to lithia chrysler jeep dodge of billings (2229 king ave w, billings, mt 59102), but the dealer was unable to diagnose the failure. The vehicle was not repaired. The dealer asked the contact to bring the vehicle back. The vehicle was not diagnosed or repaired. The vehicle was taken back to lithia dodge a third time, but the cause of the failure still could not be diagnosed. During the fourth visit to the dealer, it was diagnosed that the throttle position sensor failed and needed to be replaced. However, the diagnosis was later revised to state that the vehicle needed a software update. The vehicle was repaired. The manufacturer was made aware of the failure and contacted the dealer. The approximate failure mileage was 60,000.
The contact owns a 2014 jeep cherokee. The contact noticed that the passenger side tail light did not illuminate. The vehicle was taken to a dealer where it was diagnosed that the tail lamp needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 48,382. Updated 11/07/16*ljthe consumer stated the new tail light didn't fix the problem. The light started working again on october 1, 2016.the consuemr opened hatch to place some itmes in the back, and when she shut it, the blinker stopped working again. She opend the hatch agin, and the blinker started working again.updated 12/13/16.
2014 jeep cherokee. Consumer writes in regard to service airbag system warning light coming on; caused by underseats jammed wires. *asthe consumer stated the vehicle needed a new wiring harness. The dealer stated the vehicle was out of warranty. The vehicle was not repaired.
The contact owns a 2014 jeep cherokee. While driving various speeds, the air bag warning error indicator illuminated intermittently. The vehicle stalled without warning. The vehicle was taken to a dealer where it was diagnosed that the wiring harness needed to be replaced. The vehicle was repaired, but the failure recurred numerous times. The manufacturer was notified of the failure. The approximate failure mileage was 5,000.
The contact owns a 2014 jeep cherokee.the consumer stated it was a wire harness malfuction. The vehicle is effected while in motion, and shifts to neutral state then stops due to loss of power. After car is turned on power is restored with trouble codes appear with no reasoning. The wire harness recall was addressed via reset, but wire harness was not replaced. The vehicle was taken to sherman dodge chrysler jeep ram (7601 skokie blvd, skokie, il 60077, 866-650-8000)the failure mileage was 45,000.
2014 jeep cherokee.consumer writes in regards to vehicle wobbles while being towed causing steering resistance problems. Vehicle updated owners manual states vehicle should not be towed by motorhome until tow wiring kit is installed.
Tow the jeep behind motorhome and while traveling about 45mph the jeep started to shake out of control causing the entire motorhome to sway side to side. Had to completely come to full stop to correct, this has happened two times. Contacted jeep and filed complaint for fix which they will not help with cost. Have a case number on file.
The car experiences jerky shifts, is very inconsistent when it does shift, and has a lag in acceleration. It does not feel safe to drive because i can't prepare for when it will shift. If i am stopping at a light, it often times will lunge forward - which is dangerous if there is a pedestrian crossing or someone in front of me. If i am at a stop light, and accelerating, the shift between 1st to 2nd and 2nd to 3rd is extremely slow, and then has a hard lunge forward. The dealership says they do not have a solve for it, and jeep won't acknowledge there's a problem. The value of the car has also dropped significantly so i can't get rid of it, without being upside down on what i owe.
I started my car early in the morning to go to work and after a couple of feet of driving the vehicle, the engine turned off and battery light came on. Battery is sufficiently charged. Turned the car back on, drove a couple more blocks and it did it again, then again while trying to get on the freeway.
Starting at the beginning of this month my car will randomly shut off and state to 'shift gear into park' the gear shift lights on all letters light up red and the car takes about 20 minutes to start back up. Today it happened three times in a row while in the car with my daughter and it has me petrified. We went up the hill by our home and it happens and the car started going backwards.
Since a computer update to my 9 speed transmission, the vehicle has a significant wobble in the front wheels - left to right - when the automatic transmission shift between 1st, 2nd and 3rd gears. It feels as if the power transfer is confused and fighting between sending power to the front left and right wheels. It is significant enough that it is felt in the steering wheel, feet, legs and seat of the driver and the passenger feels the wobble also in the floor and seat. I do have a fear of the electronics and computer controls since this is a defect which can cause a computer malfunction while driving the vehicle. It is an important safety concern for both the vehicle occupants and other drivers around the vehicle.
In less than a year chysler jeep has replace transmission, radio, read trunk door handle. Dec 5 2015 car started jerking again like this may -july 2015 and then @3:30pm 12 /5 /15 cherokee stop in the middle of the intersection of 13 mile & utica. I had my 7yr old in the car and avoided traffic accident pulled over and it suddenly stopped again. Fortunately was able to get home was only five minutes away. Placed complaint to chrysler they towed the vehicle 12/7/15. However yesterday 12/7/15 @6pm roseville chrysler jeep dealership service:(888)409-5930 called to tell me it was my error that jeep cherokee stop working because it was "due an oil change in october". I told repair shop my husband and i need to speak to a manager because 1st i received no light signal or notification from this digital display stating i needed an oil change which is provided by 2014 jeep cherokee second there is no way the vehicle should have been dry out of oil unless there is leak or something caused oil to dry up. This vehicle is a lemon and is dangerous and all i want is to exchange for another vehicle that is not a cherokee.july 2015 chrysler customer care dept. Said my case warranted a vehicle replacement but since roseville chrysler jeep have received their money from allay bank they refuse to assist me. This vehicle is dangerous and want to cancel my lease agreement -i pay my $380 lease on time every month i deserve a reliable vehicle from roseville chrysler jeep
We received a recall for the steering column control module and brought it in to be fixed. This recall directly affects the electronic stability control. My wife drove the vehicle, a 2014 jeep grand cherokee laredo for the first time in snow last friday 1/9/15. As soon as she left our driveway, the traction control light illuminated and stayed on as the vehicle was uncontrollable. Approximately 1/4 mile from our house she lost control of the vehicle striking the curb with enough force to throw off the alignment and damage both passenger side rims. My wife could only reach max speed of 20 mph as the vehicle was all over the road. Since then, i have been in contact with chrysler and the dealership and neither can give me an answer or help me. The dealer states they need a rep from chrysler to come inspect the vehicle while chrysler maintains they don't send people out. Chrystler is stating nothing is wrong with my vehicle, and when i asked how they arrived at that conclusion they told me they looked at "the notes". They said they're special investigations unit deemed it to have operated appropriately at the time of the incident. Nobody has looked at it yet!! apparently i don't even meet the criteria for an adjuster rep since they say my car is fine. When i brought my car to the dealership the traction control light was still on. The recall was not properly fixed causing my wife to crash with our 4 year old in the car. One person at chrysler even tried to tell me our vehicle was not affected by the recall. So why did we get a notice? the dealership will only say contact my insurance, which is ridiculous because my premium will go up. It's their product and their liability. How do they fail to see the connection here? my car has been sitting for 5 days, now i have to wait until tuesday to speak with a supervisor. So frustrated!!
I have had multiple instances of the transmission falling out of gear and losing all power.in order to get any acceleration i have to restart the car multiple times.at this point i will be unable to get above 5-10 mph.when shifting between gears during these instances the car will jerk violently as i shift between p r n & d.on one occasion the car accelerated in reverse when the dash shows that i was in d.in every instance this has occurred while i was driving the vehicle.multiple times both on the freeway and on city streets.when the issue occurs my check engine, service transmission, service parking brake, and traction control lights come on.the issue is not affected by speed, turning, etc. I currently have a replacement transmission in the car and have had it into two different dealerships multiple times for this issue and am still experiencing the problem.i have taken video records of the latest instances and shown the service advisors.
There have been several recalls on my vehicle since purchasing it almost 2 years ago. I've had to be inconveniently placed in a rental a couple times and pay a deposit out of pocket for something that wasn't even my fault. I contacted the dealer days after purchasing it to express my dissatisfaction, they were very unhelpful. One month after purchasing it is when i started needing to get the vehicle serviced several times. This latest recall, i have reached out to the dealer and the "earliest" appointment isn't until november. I called nhtsa customer service today to see if they could "speed up the process" but they too were very unhelpful. The person i spoke with expressed that the parts needed to fix this recall were all sold out and she wasn't sure when the parts would be coming in. Now, i am stuck in an unsafe, faulty vehicle until it can get serviced to this recall. In the safety recall notice it states in bold, "the loss of motive power could cause a crash without warning." driving this vehicle in the condition that it's in and the potential safety hazard is life threatening. What exactly am i supposed to do now? i use this vehicle everyday and i am not the only passenger in it. I've contacted nhtsa before and submitted documentation of all the services the vehicle has had, and nothing was resolved on my behalf. I'm surprised legal action hasn't been presented to the manufacturer for these recalls and poor quality vehicles.
The contact owns a 2014 jeep cherokee. While driving, all of the warning indicators inadvertently illuminated. The contact stated that the engine stalled and lost power. The vehicle was taken to weiner automotive (1151 us hwy 220, moorefield, wv 26836 (304) 530-9000), but no diagnostic failure codes were found and the failure could not be replicated. The vehicle was not repaired. The manufacturer was notified of the failure and a claim was filed. The contact stated that the manufacturer was sending a mechanic to inspect the vehicle. The approximate failure mileage was 19,000.
I have a 2014 jeep cherokee latitude that is a lemon. It jerks really hard when you take off from a stop, it loses power while driving down the road, the steering gets really tight and you can barely turn the wheel while driving, if you dont wait for the car to jerk twice when you put it in drive it will go backwards in reverse while in drive, the radio and climate controll constantly reset do to power failure, sometimes it dont want to start, the check enine light did'nt even come on until a week after the problems started, it throws warning lights like low tire pressure or traction controll when nothing is wrong, and the dealership wants to charge me $800 (that i can not afford) just to see what they need to do to try and fix it. They don't even know whats wrong or if they even can but they expecet me to pay them!!! i have only had my car 15 months and it only has 38,000 miles on it,and now i find out that it has went way down in value due to all the recalls. What can i do????
Around 4:30 pm, after just a few seconds of leaving my driveway, a message came on that stated i needed to put the vehicle in park before i could shift gears and then my battery light and engine light came on. I pulled over, put vehicle into park & then shut it off. Restartedit, but struggled to start.. Attempted to restart a third time but was dead. Turned the key to run to see what lights stayed on the dashboard the battery was still on while the engine light disappeared. After waiting about a half hour, my father in law was able to give me a jump. Car started and was able to drive get the battery replaced. However i read last night similar complaints, with the battery not being the issue so my husband will be getting the previous battery we had, tested this weekend.
Transmission fails constantly, while driving! very dangerous and jeep doesn't know how to fix this safety issue. My jeep has only 31,600 miles!
While driving my 2014 jeep cherokee a warning showed up where the miles would be saying service shifter. Then all the lights came on on the gear shift the p n r and d light were all on i had to pull over park cut the car off and then once i turned it back on it went back to normal
Driving in the freeway and have an accident due to the malfunctioning front collision warning and the not working sensors
On many occasions the "death wobble", the front wheels of my 2014 jeep cherokee would begin violently oscillating while i towed the jeep behind my motorhome. This wobble would occur at any speed and usually in construction zones or on a big bump in the highway. Jeep finally provided a "fix" for the problem by requiring a wiring harness to be installed. I paid to have it installed in a vehicle that was sold as four wheels down with no modifications and that has stopped the wobble problem. The original manual also states that the vehicle is flat towable. There was an addendum to the manual, but that was 2 years after i purchased the vehicle and many miles behind my motorhome.
Service shifter light came on and gear shift lightsare all red,p,r,n,d
Again, i just got back the car from the dealership at around 4pm (12/3). The work order says that they have changed/replaced the adaption part of the car to re-learn to drive. So, i drove it home. Around 510pm, in the middle of the rain the car stopped again. Luckily again, that im not in the freeway.the same thing, the car stopped and the dashboard gave me a message to shift gear and the car started to shake/jitter. I called the tow truck and they towed it again to the glendale dealership. This is the 4th time that it happen, with the same problem. I am risking my life and my family's life. Please help!
When at an average rate of speed (55mph) while driving on a curve (there is a bump in the road at the spot i am referring to), when the jeep hits it, it has a death wobble in the front end!!!cruise control speeds up on a very small decline in the road every time used!!!from a stop, the car has a hard shift when beginning to press accelerator!!!hands free voice gets my voice request wrong almost every time!!!
There have been several times while driving the jeep that the same transmission problem occurred.twice i was approaching a stop sign in a residential area, once i was coasting down a hill on a city street, once i was slowly accelerating in rush hour traffic on a major interstate, and another time i was accelerating from being stopped at a red light on a city street.the service transmission message along with several lights indicated a transmission problem.i have a picture attached.the dealership i took it took pulled a shift differential code off the vehicle.the problem is intermittent and does not happen every time it is driven.however, this is a serious safety concern to me because the vehicle is not driveable until i turn off the engine, open the door and restart the engine several times until only the mil light is on.this is an accident waiting to happen especially with me driving 29 miles each way through 2 tunnels during rush hour.it is unsafe for me to be broken down in rush hour traffic on an interstate.i fear that i will not be in the right lane like i was previously to be able to try to pull off the road.i fear i will be driving 55 miles in a tunnel and cars not stopping behind me.i fear that i will be causing an accident trying to open the door to reset the engine.no one should have to live with this fear that you are not safe with driving to and from work.
Driving home from the store the transmission kicked into first gear with no warning. Was unable to get out of first gear and almost caused an accident. Scared and being terrified of the incident pulled off the road. After restarting was still not able to get out of first gear. Odd cause i've owned my 2014 jeep cherokee less then a year and has less then 55,000 miles on it. Took it into chrysler dealership and after finally looking at it a week later said the internal transmission censor wiring harness has a shortage. This could of killed my family as this is similar to recall code s55 that was just opened by nhtsa reference#16v529000. Only difference in that code and mine is mine gets stuck in first gear and won't come out of first gear. They didn't care that my family could of died. No sorry no nothing just said it's not under the power train warranty cause it's the harness although that's was ceased the transmission the safety of my family.it's unexceptable and i hope i can get an investigation on this. I know lives are at stake cause mine was put on the line due to bad product or defected product.
The shifter is not intuitive and provides poor tactile and visual feedback to the driver, increasing the potential for unintended gear selection.also while at a stop light the vehicle requested me to park, and when returned to drive the vehicle did not drive, i had to turn the car off and back on.
Brought vehicle in to the dealership for repairs on several ocassions with complaints of vehicle jumping into gear.recently had to replace the battery because vehicle wouldn't stay running and could not put into gear.vehicle is currently at the dealership because it was leaking oil.have been told that the oil cooler needs to be replaced.have also been told that the drive shaft is noisy and should be replaced and that the air temperature ambient sensor needs to be replaced.i gave the go ahead to replace the oil cooler and air temperature ambient sensor.told them to hold off on replacing the drive shaft as the repair alone for the oil cooler and sensor was going to be approximately $1,300.i then received a call back and was told that they changed the oil cooler and upon trying to start the vehicle it didn't want to start.they told me multiple codes were coming up and that my instrument cluster needed to be replaced at an additional cost of over $1,000.estimate for all repairs to be $2,500 plus.was also told that the instrument cluster is a special order and once ordered they would have to hold my vehicle for two weeks until it came in and could be installed.it is costing me $35.00 a day for a rental vehicle through them.i estimate total cost for repairs and rental to be about $3,000.this cost does not include the replacing the drive shaft which they tell me is noisy.
Veh in motion, service shifter, this started after they fixed the recall from the reprogram transmission control.
Vehicle has been serviced multiple times for transmission not shifting, shifting hard enough to lose traction, and shifting into neutral at random. Transmission is still not fixed nor functioning properly. This also triggers the stability control to malfunction and lose control on slippery surfaces. Now the four wheel drive feature is broken and not functioning as well. Dealer has had the vehicle more than 6 times in the past 8 weeks, and several times prior in the two years before. This vehicles transmission is a huge safety and loss of vehicle control issue.
This is the 4th incident for this car.first incident was 10.18.14. Second incident was 11.13.14. Third incident was 11.24.14. And this 4th incident took place 11.25.14.while driving on the highway the front end collision light icon displayed on the dashboard suddenly, forcing my cruise control off and drastically declining my speed with cars behind me. There were no cars immediately ahead of me or indicate why the car sensed a collision.
Reference to recall notice s55/nhtsa 16v-529: transaxle wire harness; it has been three -to- four months since i had been notified of the recall concerns.the dealership has failed to correct the problem.
1. Bell for key in ignition comes on, but key is out.2. Print out says, four wheel drive temporarily unavailable.3. Active handling icon stays lit. (car has already been into dealer for this. Computer was re-flashed.)4. Cruise control will not come on.5. I have still not received my mulroney sticker for my vehicle.the consumer stated the jeep would go out of control, when it was being towed behind a motor home.after towing it a few hundred miles, the jeep started rocking back and forth in a violent motion while driving straight on the interstate.the electronic stability control light illuminated on the dash of the jeep. It remained on, after the motor home was disconnected. The dealer cleared the code. However, when the consumer hooked up the wiring for the tow system, the light illuminated again. Updated 06/15/15. Updated 07/15/15.
Vehicle does not go while on incline at a stop, revs to 3k rpm then will spin out tires. Delayed start at stop lights and speed ups. Had recall done software upgrade twice, drives fine for a couple weeks then back to it. Had numerous close calls while pulling out into traffic have to let off gas and accel again and pray it goes...
Second incident for this car.first incident was 10.18.14.i was parking car at a restaurant.while edging near ending point of parking space, park sense suddenly disabled and would not enable. Immediately therefore, a series of icons appeared on the dashboard in this order: 1) red lightening bolt for the etc, 2) front end collision light like i had a wreck, 3) engine light, 4) traction light.the power steering appeared very stiff.car was still running.drove car out of parking space and it would not accelerate; it moved at a very slow pace like it was stuck in molasses or quick sand.placed car in park and turned off ignition.while shifting from d to p, the shift was so violent it shook the entire car and i could hear grinding.let car rest for 60-90 seconds. Turned car back on and only the engine light remained lit.power steering was not stiff. Drove car to dealership the next morning.
Car wont start, appears to be in park but its not. It rolls and wont engage the parking break.all lights and electrical comes on but wont start. Rolls when pushing on the breaks.wont stop.
I was driving on expressway and vehicle slowed down service transmission light came on.also traction control lite ,check engine and another light came on i was able to pull over vehicle would not shift to park.after several minutes i turned engine off .wheni restarted vehicle and shifted to park the shifter got rough and jumped to park.since then the jeep has been at the dealer 2 more times for the same problem. Got it back on 10/8/14 and feel very unsafe driving it.this is my fourth jeep and i never had a problem with the other ones.
While traveling at speeds of 45mph in the city the gear shifted into neutral and the vehicle shut off and informed me to put the car into "p" after doing so i tried to start the vehicle but itwas inoperable and the message "service the shifter" appeared on the dash with all lights on the shifter illuminated
On startup of my vehicle, the wipers start on full speed without any control. The turn signal indicators do not function and my vehicle has rough shifting. Lastly, the running lights on the vehicle do not function when this error is occurring. The error that appears is "shift to p and then desired gear". So i literally have to stop my vehicle (even if i am on the highway) shift to p and then back to d. This is extremely dangerous while on the road. This has happened multiple times and the only way to stop is by stopping the vehicle and disconnecting the battery to reset the software. I have taken it to the dealership and they have flashed the software multiple times, however the same issue keeps occurring. Now i am experiencing a "service shifter" error. This error flashes on the instrument cluster when driving and all of the shifter lights illuminate red. This error happens sporadically and should be addressed as not being able to use turn signal indicators is also extremely hazardous and dangerous while on the road.
First - vehicle would shift into park and i could not turn it off.when shifting into reverse, the car would not move.i had to have it towed into the dealer.second - while driving on the expressway, the vehicle gave 5-6 beeps and information panel said, "restart vehicle and service transmission."the car stopped moving forward when pressing the gas.shifting into park (to restart the vehicle) the car vibrated and jumped.restarted the vehicle, the transmission light was on, message says service transmission, traction control light on, and the d(rive) light was blinking.third -all of the above again, except everyone on the expressway was moving at 65-70 miles per hour, and my car stopped in the third lane.this seems to happen when the vehicle is moving and it is getting very dangerous for me and other drivers.
While driving my jeep revs into high gear, then all of the symbols on mydash light up and then my jeep jolts and then shuts off.i have to put it into park and wait about 30 seconds and then try to turn it back on, sometimes it takes 2-3 times to turn back on.
The car is only 5 months old. Has a zf 9 speed automatic transmission and 3.2l 46 24v -vvt engine. I was driving on a tollway in moderate traffic at a speed of approximately 60-65 mph. Without slowing down or changing speed, the display on the dash listed "service transmission". All power to the engine was lost and car began to slow down. Would not respond to acceleration. Check engine light, stability control light, p! were all displayed. Had to find a way to the shoulder and stop car. Turned off car and restarted it. "check transmission " was displayed. Put it in drive and it felt like it was starting in 2nd or 3rd gear. Would not shift gears. Could get up to 35 mph with the tach at 2000 rpm. Would not shift at all. Got home and let car sit for a few hours. Started car after sitting for a few hours and the "service transmission" was gone. All other warning lights were gone except for service engine light. Drove to dealer next day and car appeared to shift ok. Dealer loaded pcm flash update. Reprogrammed tcm per tsb 21-018-14. Reprogrammed rf hub per 08-077-14. Car appears to be driving ok. Dealer said they couldn't find any problems with the transmission. They treated this very lightly . I feel this is a significant safety issue. Lost all acceleration and control at high speed. No notification of updates were sent previously.
Was stopped at a red light in an intersection when my instrument cluster/screen lit up with the following:cel onabs/brake lights onservice parking brake on4x4 system disabledodometer flashingupon all those messages/lights coming on we lost all power steering control to the vehicle. Speedometer was not functioning while attempting to move the vehicle out of the interaction into a nearby parking lot. Once safely parked in the parking lot we turned off the car and turned it back on again to the same messages/lights turning on. We regained power steering after we turned it off and back on but all other issues persisted. Called for a tow back to the dealership.chrysler claimed it was a bad abs module. I am filing a safety complaint for poor electrical design if an abs module has the ability to bring down the entire computer system in the 2014 cherokee this can pose a serious hazard to all vehicle operators.
On july 16, 2017 we downloaded a software update. We followed the directions on the screen so the car was parked and did not move during the processafter it was complete we began to experience issues with the car such as no back up camera, flashing lights on the dash screen i.e. The odometersometimes it will flash that 911 call assistance needs maintenance and is not functioningsince the update was two weeks ago the car has been driven and these issues are still a problem
Jeep recall as i was exiting off the freeway, i suddenly noticed a delayed response when stepping on the gas petal to accelerate a bit in order to get to the far right lane. When i released my foot from the gas pedal, the car sounded like it had shut down and the lights inside he vehicle had all shut down as well. The car was still rolling but it was no longer turned on. I quickly tried to turn the key to try to turn the car back on, and stepped on the gas pedal to give it go ahead, but nothing happened. Luckily i was able to get to the far right lane and was somewhat out of the traffics way. Since the , the car has not been driven, due to safety issues i am not too sure about. Unknown. Just two days ago, i had the jeep towed to the nearest jeep dealership but it will not be serviced or attended to until a week from now. I work two jobs which are both located at least 15 miles away from my home and not having a vehicle to get to work has put a huge burden on my whole lifestyle and daily routine of obligations. Needless to say, the financial burden has created nothing but bitterness towards the manufacture of my jeep. I would like for this nightmare to end and not reoccur again because i won't be able to stay calm and patient next time. If we could at least be provided with a loaner car for unpredicted incidences like this then maybe we could manage and tolerate a bit more. But i can't believe we still have to pay out more money we shouldn't have to be giving. This is the manufactures responsibility to take care of its consumers and to public safety.
Car cut off while driving clunk when putting into reverse or drive has delayed acceleration sometimes no acceleration car radio does not come on at all or the screen freezes traction control goes on and of on its own alternator not charging properly owned the vehicle for about a month and half i expressed concerns when i first test drove the car my dealer told me he would send the car to jeep i bought it from a chevy dealer with about 34,200 miles as i said owned the car less than 2 months hawthorne chevrolet has sent my vehicle to jeep been without for over a week have not even made 1st payment yet contacted jeep corporate i have a case # 3009-95-39 but still no satifaction
I was driving home on the freeway going about 50mph and all of a sudden i got a series of messages:"service transmission" "service parking brake" "4wd not available".put gear into drive" i was on a ramp merging to another freeway with very little room on the sidei shifted the car from drive to park, dash message said to shift back into park, and then into drive. When i shifted back into drive, the transmission made a very loud bang (like somebody hit the bottom of the vehicle with a mallet) the engine indicator was flashing and the error messages were coming up on the screen.this is not the first time i had this issue. Last time i had to shut the jeep off and wait about 30min for the computer to reset before i could start it and shift into gear. Last time the dealer replaced the transmission valve but obviously did not fix the issue. I am concerned that this can happen anywhere at anytime.
On several occasions numbering an excessive amounts my 2014 jeep cherokee latitude 9-speed transmission has exhibited the hard shifting sluggish shifting and jerking since i've owned the vehicle . Beginning in august of 2020 i noticed on multiple occasions that when i went to pull out from a complete stop my vehicle would not go and would drop into neutral suddenly and i would have to return the vehicle to park and back to drive to get it to move and has caused me to almost be in a vehicular accident on two multiple occasions on the same day and i am concerned for my safety in this vehicle. I have researched and seen that there are numerous recalls for this model and make but mine jeep is not included but it exhibits the same problems and it has the same make and model that numerous recalls were issued for.
Vechical lost speed, stalled, no power. Will not excell.engine light and etc light on. On a city street in motion. It looses steering and will stall also. I replaced the battery.
Vehicle died on main road just over 30000 miles said it was the uconnect. Turns out after a month and a half of them having it they had to replace the transmission. Ruff shifts over accelerates. Suspension right after that. Died on the highway going 55!!! semi truck almost killed my family. Took dealership over a week to even look at it said it was a sensor. Died again 4wheel drive light came on. Said it was a module. Now they say its the rear differential and its on back order and can take up to 2 weeks. This vehicle is not safe. Transmission constantly goes out. Afraid my family will get hurt
The shifter is not intuitive and provides poor tactile and visual feedback to the driver, increasing the potential for unintended gear selection.also while at a stop light the vehicle requested me to park, and when returned to drive the vehicle did not drive, i had to turn the car off and back on.
Theback windshield wiper, no longer works. It basically firstjust fell down over the tail light and when turned on, it would only cover part of the window. Later it would drop further down. There are times when you could manually move it. But it no longer works when you try to turn it on normally. Also the intermittent wiper settings for the front windshield , have not worked at all.
12/5/15 jerking suv stops driving stops in middle of intersection gration& 13mile 12/7/15 returned to dealership jan 2016 roseville chrysler jeep threatened to have vehicle towed to scrap yard and bill me for towing & pay remainder of car note jan 18 2016 car was delivered back to my homeas of june 1 2016 my vehicle still jerks when i accelerate after taking my foot off brake & press gas pedal - cant afford to pay for 2 vehicles - my lease ends may 2017
Vehical has lost power 4 times while driving. Almost causeing a collision with the vehical behind me. Vehical was diagnosed by private mechanic dealership does not have any available appointments and parts are not available at this time to correct the recall. This vehical is unsafe to drive and has been reported to jeep but they cannot help till it is diagnosed with a certified jeep mechanic
When flat towing our 2014 jeep cherokee with active drive ii on a rough road at a speed of approximately 45 mph, the car vibrated so badly it shook our 30,000 lb motorhome so badly that we had to completely stop the rig and then resume movement.the second time this happened we were on hwy 116 near petaluma, ca and we were in heavy traffic and the roadway had no verge.it was only by luck that we did not wreck or cause a wreck.owner forums indicate this has happened to other jeep cherokee owners.why doesn't chrysler motors have to fix this?we could have been killed or killed someone.this happened three times in the sam general area but there was no safe place for us to pull over and disconnect the jeep.please help us.
The contact owns a 2014 jeep cherokee. While flat towing the vehicle with the rv and driving over very rough terrain at 25 mph, the jeep would wobble out of control. As a result, the contact would lose control of the rv. When the failure occurred, the contact would have to pull to the side of the road to correct the failure. When the vehicle was restarted after it had been towed, the stability control and steering warning lights would illuminate. The manufacturer and dealer were contacted about the failure, but were unable to resolve the failure. The failure mileage was 290,006.updated 01/20/16*lj
We experienced a wobble very severe while towing behind our rv. It was very unsafe but we were able to get to the side of the road i hate to think what could have happened to us or someone else not to mention the car, rv or towing equipment. We are told we need a jumper wiring harness that cost $400.00. Is this covered?
Shift park brake then service transmission. It came on when i first bought the vehicle and continues till this day. When i bring it in they say it's a software update and continues to do the same thing. It's getting worse and worse by the day and i'm scared to drive my own vehicle. I bought the jeep because i heard they were good long term vehicles. I've only had this car for four years and i know i will not let my son drive it!
On several occasions, our jeep cherokee has begun to "wobble" severely while being flat towed behind our motorhome.this occurred three times on a recent 2,000 mile trip.the "wobble" is so severe that we have to bring the motorhome to a complete stop before the car begins to track normally.we have had it happen when we ran over a particularly rough expansion joint on the interstate.going from 65 mph to a complete stop on a busy interstate is extremely dangerous.another example of it being very dangerous is when the "wobble", occurs when we are in a construction zone where there are rough roads.coming to a complete stop in heavy traffic in a construction zone also creates a situation that can cause an accident.we pull the jeep behind a 40' 2013 newmar dutch star.our tow bar is a blue ox avail 10,000 lb tow bar.we keep the motorhome and tow bar in good condition and i don't believe our equipment is the cause of the "wobble".we have contacted jeep on two occasions and have been told they are aware of the situation and that they have a "fix" for it.i have tried to procure the "fix" from jeep but i have been unable to do so.i am asking nhtsa to force jeep to immediately release the "fix" for the wobble issue immediately at no charge .my wife and i are leaving on two trips, one the last of april and one in the middle of may that will total nearly 10,000 miles.we want to get the repair completed prior to our leaving due to the safety concerns.jeep was made aware of this by the family motorcoach association several months ago and reported the problem in their january 2016 magazine.i feel jeep has had ample time to prepare and distribute information and parts to repair this problem.
My car starts to stall, slow down then jerks and doesn't move afterwards. Then a message comes up saying 'shift to p, then desired gear' and i have to shut the car off about 4 times before being able to drive it again. This is while i was driving heading to work, while at a green light.
Received two recalls, have been going to dealer for over 8 months to get them done, contacted jeep manufacturer, still no parts received. Dealer says they have not received parts and to keep checking in, which i've persistently been doing for eight months to the point of frustration. It has been almost a year since the last two recalls were stated.in the meantime my defective parts continue to malfunction if used. An efficient and timely manner to get the recalls done has not been conducted by jeep and by fca us llc.
Car shuts off while driving , engine stalls , car downshifts when excellerating on highway . Dealer has replaced engine and transmission, car still shifts rough and has started stalling again
Transmission issues and traction control. Lurches forward, shakes when taking off, hesitates when taking off (sometimes 10 seconds or more) then kicks into gear really hard.traction light comes on and have reduced power, rpms are very high but the car just doesn't want to go.sometimes will tell me to put the car in park then shift to desired gear.the trans will not go into gear.it left me stranded alone on a major road late at night.when it arrived at the dealership, they couldn't find anything wrong with it. It has spent over a month at one dealership.been in multiple times for the trans and they do an update and say its all good.this car has put me in quite a few near misses.you never know when you are not going to have the power you need.the times i have experienced the problems, it didn't matter if i was turning or driving a straight line. This has been going on with my vehicle for 2 years.they performed a recall that was supposed to fix it but i did nothing.its almost like it got worse.
Numerous computer/electrical intermittent issues with vehicle. Most recent episode the care would completely shut down at freeway speeds. No engine, no lighting, as if it was hit with an electromagnetic pulse. This unfortunately locks the steering as well. The key fob is non responsive. After 5-7 minutes (if you happen to not get hit and die), the car comes back to life (interior lights come back and after another minute will start). Also have had "service air bag indicator system", "service parking brake", "service transmission", "4wd system unavailable", check engine light, traction control light, battery light, parking brake amber service light, flashing odometer, flashing d in dash. Dash completely goes blank intermittently as well. Transmission has also been stuck in neutral numerous time (can not turn car off unless in park, cannot shift). Numerous trips to dealer for warranty service. This last time they found a ground connection loose in the driver side kick panel. So if that ground comes loose or frayed, the car can just kill me?
I bought a new 2014 jeep cherokee limited and after one week, check engine light came on and car wouldn't start. Taken back to dealership and was told it was fixed. Since then the jeep shifts very hard making the suv lurch forward at times and other times it will shift into a lower gear when speeds over 50 mph and make the suv jerk to a slower speed. When cruising down a hill without pushing the accelerator, suv will shift gears many different times causing the jeep to lurch forward quickly without warning. When trying to pass a car on the hwy, it takes jeep a few seconds to "catch" the gear and make it go faster. I have had several near misses of other cars hitting me and me, hitting others due to the unpredictability of speeds and jerking forward. I have had the suv in the shop 4 times for "software updates" and told that would fix the problem. It has never fixed the problem.most recent near miss was yesterday 29 dec due to downshifting wile moving at higher speeds and causing the suv to slow dramatically without warning.
Car has lost power while driving 3x.car was in motion/traffic travelling at 65mph, 45mph, 65 mph.dealer/manufacturer are not able to identify problem. Service advisor at steven's creek chrysler, dodge,jeep stated that jeep needs to buy the car back but manufacturer is unable to help out. Car towed twice to dealer.
Model:2014 jeep cherokee latitude 2.4 liters.months old: 13 first failure: "the transmission kicked back as if in reverse". The failure mileage was 8293.it was in school zone area. The traffic was slow. Stop and go. At one point, when the traffic started moving the driver (my wife) released the brake and slightly pressed the gas pedal with her foot, the vehicle all of sudden accelerated backward. The vehicle behind started honking at her. She was able to hit the brake, just inches before she hit the front end of that vehicle. The check engine light illuminated and a long message appeared, only momentarily on the dash screen which indicated (something about) "brake" and "service transmission". In a panic, my wife could not recall the whole message.someone at that dealership told me he has seen this problem before on 2.4 l jeep cherokees. After 2 days troubleshooting, jeep dealer installed "new software in bcm", the latest software version (i was told) and told me the vehicle was now fixed, should be safe to drive.(please note:fca recall ro1: reprogram tcm and pcm had been perform on 04/17/15). Second failure: "same problem as the first failure and transmission stalled while on drive". The failure mileage was 8373.two days after the first failure was "fixed". While puling into the driveway at very low speed with a 3 years old sleeping baby in the rear car seat. Still in the middle of the street, the vehicle jerked and the driver (it was me) felt like it was trying to move as if in reverse, then the transmission stalled as if in neutral. I pressed the gas pedal a few times but the vehicle failed to move. Same indications flashed on the dash screen as the first occurrence.i had the vehicle towed to the dealership on that saturday afternoon.in both occurrences,no one was hurt, no accident but it could be much worse.
Purchased vehicle for flat towing behind motorhome. At speed, car steering is affected and causes car to shake violently as well as motorhome.condition has occurred several times while flat towing vehicle. This is a major safety concern as it causes a potential loss of control of motorhome at speed.
When i am driving my car will shift itself into neutral and stall out and then it will shut off when i am traveling 70 mph down the highway. Then when i have to turn it back on i have to turn the key then shift my car into neutral and let it coast a little so that way it will turn over. It has done this 6 times now and the last time this happened it broke down and it would not start back up. The last three time this happened i was on the highway, traveling about 70 mph. When it happened about the third time a differentlight came on saying my throttle peddle was going bad and that the ignition was going bad as well. I took it to go get the codes read but every where i took they were saying they could not help me and that we would have to pay out of pocket for it. Meanwhile my fiance and i looked up recalls on the jeep cherokees and there is recalls on the transmissions and other things as well. And all the recalls are for the 6 cylinder jeeps but my jeep is having all the same problems that the 6 cylinder jeeps are having. But no one will help fix it. I have talked to chrysler corporation 2 times an each time we talk to them they say it is not their problem and that it is our problem. My car is unsafe to drive and it do not trust to even have my family in it.
Multiple warning lights come on. Want accelerate, hard gear shift, low voltage light. Turns car off while driving.
Bought this car 12/1/16 and purchased best optioned warranty.car is stalling and locking up steering. 5x in last 3 days.mil light, etc light coming on.after turning engine off and on, car will drive fine other than transmission is jerky.seems like there is a dead spot when trying to accelerate. I put premium gas in this car.there is something definitely wrong with the computer language between fuel intake and transmission shifting gears.bringing it to naples dodge tmrw for service and hopefully will be under warranty.
When i'm driving my car will just stall without warning until the car becomes to a complete stop. This has happened to me at least 4 times beginning 10-27-18 and the last time was 11-08-18 and i had it towed to the dealerships designated shop and was told that they couldn't find anything wrong with it that could be fixed. They also told me they had other customers complaining about their jeep-cherokee stalling on the freeways and in the middle of traffic. My vehicle stall on me when i was driving on the streets and i would only get a few feet from home and one of those times the battery light would come on and another time the light came on for driving on on hill or something in that effect.
While driving down the highway going 65 miles an hour the transmission made a horrible sound and just went bezerk. All i could do is put on my hazards and coast to the side. It would not go into any gear not even park. I was almost hit by several vehicles trying just to get over. He had it towed to the dealership where we were told it was fixed on our way home it did the same thing again. I am literally terrified to drive this vehicle again.
This is the 3rd time it happened. My previous odi # 16038484. While driving out of the parking lot the car just stopped and the car screen has a message to shift the gear. I did that and the car shakes/jitter. The parking attendant helped me to push the car on the side.
A jeep authorized dealership changed the engine oil and oil filter for my vehicle. About 15 minutes after i took my vehicle from the dealership, the incident happened on a highway. "service transmission" warning showed up first, the engine light was on, and some electronic functions were disabled, which include, but are not limited to, the forward collision warning, the parksense, the lane sense, and the adaptive cruise control. The esc activation / malfunction indicator light was on. There was loud rattling noise from the engine, and the vehicle was shaking while moving on the highway. I had a difficult time moving the vehicle off the highway.after i parked on a surface road, i found no engine oil was registered on the dipstick. The leaked oil was splashed over the vehicle's exterior. In particular, it covered the parking sensors and the rear window, which disabled the electronic safety features and greatly reduced my visibility while driving. The vehicles behind me on the highway were also splashed by the leaked oil and were beeping and/or cutting in my lane to complain.the dealership determined that the rubber ring that seals the cartridge housing of the oil filter was broken, causing the engine oil leak. This o-shaped rubber ring comes with the oem oil filter that was installed when the oil filter was changed. The engine was damaged. The dealership stated that no test drive is required to check if there is a leak for oil change service. Three other jeep dealerships confirmed this claim. I believe there is a design defect in the oil filter sealing that can cause life threatening accidents. I believe jeep does not instruct their authorized dealership to implement an oil filter change procedure that ensures a part defect like this would be discovered before the vehicle leaves the dealership.
Car cuts off going about 40mph. Steering locked up. While i was on highway. Problem occurred multiple times. Unsafe vehicle purchased top warranty and i'm still being charged for repair. Purchased the car used has 40,000 miles. And i have had the car for 3 months yet! car stared back up and wouldn't let me go over 20mph.
Transmission shifting problem again the outer module was replaced because transmission locked up through the dealership i purchased it from worked well now it's starting to do it all over again ! note dealership has all documentation also there was former complaints file with chysler on this situation before [xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).' *pm
My check engine light keeps coming on for code b104e and every time i take it in to have it looked out nothing seems to be wrong with it. This code has been thrown 4 times in a year and every time they say they can't find an issue.
I am getting random software transmission issues. Sometimes the car power fades when driving on major roads to a stop so i have to restart the car. I now avoid driving on freeways because of this. Sometimes when driving on main roads i get a message to say that i have to put the car in "park" to change gear when i was just driving in d and did not want to change anyway as it was in automatic not manual. Which i do not use. After the message the car loses power and i have to stop to put the car in "park" to restart the car to continue on my journey, sometimes i have no issues. I have reported issues previously about the car losing power which were claimed to have been fixed after a recall for software updates. This car is currently unstable, unpredictable, unreliable and dangerous. I am very concerned about my safety and reluctant to drive the car anywhere. I feel uneasy as i do not know what is going to happen next. I have notified the dealer previously and today but i need this issue escalated. I have an alternative use of a car (my wife's) which i drive to avoid the above safety concerns and problems.
Car stalled several times while moving when engine is cold this happened several times while turning and again when not turning, on city streets. 4 headlights blew within 7 days while both moving and while stationary. Hard shift between 2nd and 3rd and 3rd and 4th gears while moving on highway and city streets.
Almost died last week!!we purchased the jeep cherokee trailhawk new in 2014 with the full intent of towing it 4 wheels down behind our motor home.the owners manual for towing is very clear and we have been following the instructions as provided and as instructed by the jeep dealership.last thursday night (may 30th 2019) on hwy 24 in kentucky we hit a rough patch of road and the jeep went into a death wobble that brought the entire rv coach from 65 mph to a dead stop in the middle of the highway in the dark of night in heavy traffic!!!by god's grace only are we not dead!!no driver expects an rv to be parked on the highway (emergency flashers or not).we have been scared before with this at a lower speed of 30 to 40 mph, but never at full highway speed!we are terrified to tow this vehicle even thought the vehicle was clearly sold as tow-able.after researching on the internet about this, i find out it is a known issue with jeep 2014 / 2015 models and that a electrical wiring harness is now required to tow the vehicle safely - however - jeep wants to charge you for this part and install!!!this is pure evil on jeeps part.they know of the issue and are pushing the repair off on the owner, when the vehicle was clearly advertised and sold as tow-able with no need for any adaptations.it is a miracle that no one has been killed due to their negligence in getting these vehicles repaired.i have not been notified by jeep that my life is in danger.they have made no effort in rectifying this deadly situation or even letting me know about a potential solution.i have tried to fix the wobble independently by changing tires, balancing etc, only to learn through google that the jeep is faulty in and of itself, that the steering is not powered correctly to keep the jeep from going into a death wobble.this should be a recall and not the burden of the owner.
When starting vehicle from a stop (not initial start up), the jeep has a tenancy to loose power and becomes unresponsive from the gas peddle.when this happens, i have to just let off the gas and then give it 2-3 seconds before being able to have acceleration power.needless to say, i have to give much more room when turning.along with this issue, i have a issue with power when driving (again after stopping, never initial start and drive) where the engine revs high, even when i let off the gas, and it does not increase speed, and looses speed and power.i do the same thing where i let off the gas for a few seconds till the rpm drops and then can resume driving again.
I was driving on a highway. I made a complete stop at the traffic light when red. On green traffic signal, the car placed itself into no motion. The car activated the following warning lights: parking brake, service engine, stability control, and the monitor displayed service transmission. This problem has been repetitive along with a cat purr during acceleration since first day of new purchase.
Transmission skips gears and sometimes is extremely slow to start getting the car going (acceleration) (every road including when you are stationary.the body of the car continuously shakes if you are driving on a smooth road (like you can hear the body of the car <shell of the car> (highway, city, straight and turning)when backing up, the car will break immediatley if there is nothing in the way causing a serious safety hazard. (backing up, or driving in the city it will break and i can't override the system making it very easy for someone to rear end you)this vehicle needs to be deemed unsafe to drive and recalled.
Loss of motor power causing error codes and the shut down of vehicle. Vehicle sometimes restarts but often does not. This occurs while vehicle is in motion. Vehicle has been brought back to dealer 4 different times since april 1016 and still not being fixed. I received a recall notice and dealer stated parts currently not available anywhere to repair issue.
On two separate occasions, both while reversing and driving the car forward, a message has suddenly appeared on my dash forcing my car to be put in park, that the car is not able to be in drive, and the transmission needs serviced.after this event, the check engine light appears on my dash for at least a couple of hours and then disappears.
The jeep stalls while in motion. The vehicle lurches/jerks forward around 8 miles per hour and 30 miles per hour.
The car has jerked since i bought it two years ago and for about 6 months now it has been presenting a transmission issue. The car starts to flash with 'service transmission ' and the check engine light comes on - after that the car starts to get stiff and as soon as i come to a complete stop the car turns off the car turned off this happend twice and i took it into the local jeep dealership where they told me on me at stop lights both times - i was able to turn the car back on after about 5 mins and continue driving that it was not a transmission issue and fixed the recalls and i was on my way - then the car started to do this again it stopped on my three times in one week alone saying service transmission.
While driving on the interstate, the lights for electric stability control, engine and park brake came on. The "service transmission" notice and "service park brake" appeared. Then the vehicle would not accelerate and would get to 4 rpm while going at 50 mph. Bad jumping, lurching, banging when shifting gears or accelerating from a stop.
I was driving and was trying to accelerate was going about 42 and my car dropped the gear and my car immediately slowed down to about 38mph and the car behind me almost slammed into the rear of the car. This has happened on multiple occasions. I have contacted my dealership on many occasions and they tell me nothing is wrong and i bring it to other mechanics and they tell me they have issues all the time with this make and model of this vehicle. I drive with a small child in the car and i feel completely unsafe. I am so furious with my jeep dealership located on route 88 in brick new jersey. No one wants to take accountability. My second issue is with the lug screws in the tires they keep becoming 'swollen' after replacing them constantly i was told yet again they need to be replaced and they are not cheap to keep replacing. And last my air bags censor has been replaced at least twice the driver airbag censor keeps popping up on my dashboard.
While attempting to back my 2014 jeep cherokee 4x2 into a parking space between 2 parked cars on the left side of a one way street, the car slid to the left slamming the left rear quarter of my car into the right front of the parked car causing damage to both cars. I was attempting to back up into a space on a slightly inclined street. I had to apply some extra power to my jeep. However it went sideways instead of straight back into the parking spot. I thought i did not plan the maneuver correctly but what happened is that my rear left tire lost traction to the road which made the car travel sideways instead of straight. I had reported some rubbing noise coming from the tires earlier in the week and some minor ply in the steering wheel to the dealer. They could not duplicate the rubbing noise and reported fixing the steering wheel. I picked up the car only to find out that problems were still the same. I am guessing that there is a major flaw in the esc that made the car perform in that flawed manner. The esc light came on after that hit and would not go off. The steering wheel now more crocked. Andthe rear left wheel looks like bent. I had the car towed to the dealer on monday but they would not consider looking at it until the accident is fixed. So now it is in the shop.
The jeep cherokee transmission started to slip and downshift causing vehicle to slow.vehicle would jerk hard back into correct gear as vehicle was traveling at 60 mph.check engine light came on.drove immediately to dealership with transmission continuing to malfunction.left vehicle with dealership for diagnosis and repairs.this was on 11/16/2015.picked up vehicle on 11/19/2015 and advised update to shaft ware was completed to slove transmission issues.drove three quarters way home and traveling 65 mph on state highway, the transmission started slipping and downshifting causing vehicle to slow and then jerk back into correct gear.check engine light came on as well as every warning and system light on the dash.warning to driver to come to a complete stop and turn engine off came on.stopped vehicle and turned off engine and after a couple of minutes turned engine on and drove back to dealership.vehicle currently at dealership for diagnosis.
Since purchasing the car there have been ongoing lurching and rollback issues with the vehicle.the car will lurch even at a full stop giving the feeling you are about to crash into the car ahead of you.the problem is intermittent.repeatedly took the car into the dealership - westbury jeep, ny from day 1. Initially they claimed there was no such issue. On a consecutive visit, they addressed part of the problem with a software update that they said was known to correct the particular problem.the issue does not happen as frequently but does still occur. It is intermittent and since you're not expecting it, can put you in panic mode while driving and slam on the brakes to avoid a feeling of being out of control and colliding into the vehicle ahead of you. The car also rolls back on occasion. Both issues are considered unsafe and haphazard. I will not put young children in this car due to fear of their safety.these are still issues from day 1, now 8 months into ownership with repeated attempts to get all problems resolved (among other issues)after reporting to jeep and the dealership -and not getting any response -i've asked repeatedly for them to take back the car and issue an refund their response has been to stop all communications and close my case. This car is a danger on the road, both to the driver and passengers and surrounding drivers.
Service shifter light came on and gear shift lightsare all red,p,r,n,d
I have received a safety recall but my dealer does not have the parts and cannot fix the problem. Previous recalls have also gone unfixed because the dealer does not have the parts.
I started my car early in the morning to go to work and after a couple of feet of driving the vehicle, the engine turned off and battery light came on. Battery is sufficiently charged. Turned the car back on, drove a couple more blocks and it did it again, then again while trying to get on the freeway.
With our 2014 jeep cherokee 4cyl. We were close to a horrible collision. We were merging onto a major highway when the suv lost power when accelerating and the transmission disengaged. We were nearly sideswiped by a semi!!!!! when giving the suv gas, it downshifted to accelerate and then all of a sudden disengaged and the suv felt like it halted forward slowing down to 15mph. It seemed as if the engine and transmission were not communicating correctly. If the gas pedal was softly pressed the suv would accelerate, however, if the gas pedal was pressed down further, the transmission was just gone! this continued to happen until the car was power cycled off. This is a major safety concern. Brought it to the dealership and they couldn't find anything wrong. I am so scared to drive this suv now. Please investigate and have a safety update soon!!!!
On 12/19/14 while driving, my veh stalled without warning.there was no warning lights illuminated before, during/after its failure.i had to have the car towed.after inspection, i was told that the engine of my new jeep was burning oil.the jeep recently had been in for an oil change & rtd with the multi point inspection paperwork indicating everything was ok.herb chambers, although diagnosising the jeep to be "burning oil" insisted, at the direction of chrysler protocol, that i drive it 5,000 miles and return it for further inspect.only after my husband got involved did they keep the car, drive it, and eventually install a new engine. On 5/6/2015 the jeep lost power descending a hill.the check transmission light illuminated.the vehicle was returned home & driven to herb chamber.after inspt the jeep now needed a new transmission.according to jeep, the transmission has an internal leak.again, 3 wks earlier, the car was at the dealership for tire rotation and oil change.the mulit point inspection, indicated all fluids, incd the trans fluid was ok.while the jeep was being fixed, i also expressed concern over rubbing noise when turning.new bushings were placed into the jeep.we have sent emails & made phone calls to chrysler and have not heard back.we are driving a new veh that has proven unsafe and unreliable w/o any remedy from the mfgr.i would like other jeep owners to be aware of the reoccurring probs with this jeep.i believe the release of the jeep was delayed due to transmission problems & that possibly is/was a recall (of which we were never notified).i also believe the axel/bushings is a recall (again one we were never notified of) nor would it have been repaired if we did not request it be checked.chrysler has not made any effort to remedy this situation.on all occassions, we the consumer, had to reach out to them.
The contact owns a 2014 jeep cherokee. While the fuel tank was full, the vehicle jerked and shuddered. All the warning indicators were illuminated on the instrument panel. After driving approximately 700 feet, the vehicle resumed normal operation. The contact took the vehicle to freedom chrysler dodge jeep ram by ed morse (815 e camp wisdom rd, duncanville, tx 75116) where it was diagnosed, but the failure could not be duplicated. The battery was replaced, but the failure recurred and the vehicle lost power. The vehicle was towed by aaa to the dealer for a second diagnostic test, but the cause of the failure still could not be determined. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 88,700.
At freeway speed of 65, the vehicle suddenly had no power, went into neutral, and "service transmission" warning came on.upon trying to accelerate to pull to the shoulder, the engine would simply rev rpms but provided no power, even after trying to shift between neutral and drive.after getting to the side of the road, the vehicle was shut off and turned back on, at which time the service transmission light was still on, but the vehicle worked again.the dealer replaced the entire transmission under warranty but provided no explanation of why it suddenly lost all power on the freeway and could have easily caused a wreck when trying to get over several lanes on a busy freeway.
The contact owns a 2014 jeep cherokee latitude. While driving approximately 15 mph, the vehicle stalled. Prior to the failure, the battery and check engine warning light illuminated. After the third attempt, the vehicle was able to start. The vehicle was taken to a dealer where it was diagnosed that the transmission module needed to be updated. The approximate failure mileage was 30,946...updated 02/01/16
February 20, 2015 7:02am rush hour traffic in norfolk, va. Coming out of the eastbound downtown tunnel entrance ramp onto 464 (interstate) to chesapeake, va, the vehicle revved high in red area about 3 to 5 seconds and would not accelerate. Coasted over to the shoulder, placed vehicle in park but vehicle rolled down the ramp. Set emergency break at this time. Dealer had it until february 24, 2015 and installed some software updates and stated that this would correct the issue. This was the fist time this occurred. It occurred again on march 6, 2015 rush hour traffic at 5:04pm on ramp entrance to the interstate 464 same issue occurred where the vehicle would not accelerate and was taken to the dealer. I receive it back from the dealer on march 24, 2015. During this time there were more software updates and the star had the transmission replace and was informed that there would be no other problems. May 1, 2015 at 5:09pm rush hour traffic on 264 (interstate) in a construction area with no access to a shoulder to get out of traffic and going up hill, the engine stops accelerating and slows to approximately 15mph in traffic that is moving 65 to 70 mph. Taken to dealer where star had the mechanics look over ever piece of the vehicle, download the computer and send the data to star. It was decided to change the drive train control module. It was returned to me on friday, may 8, 2015 and is now downshifting at approximately 2mph hard into first gear, causing a jerk. This is three times in a ten week time period. I currently have a lemon law case with the chrysler group. I have been told that a positive resolution will be determined by friday, may 15, 2015. I no longer feel, comfortable or confident in this vehicles reliability or do i feel at all safe in this vehicle. It has put me in harms way three times in ten weeks.
I bought this car brand new, and have had problems with it starting randomly, locking, and unlocking randomly, alarm going off in the middle of night, (yes, my neighbors hate me) and now my stereo goes in and out..
9-speed auto transmission which mine has rough, delayed or sudden shifting or failure to shift conditions with grinding or other loud noise during shifting ' harsh engagement of gears; sudden or harsh acceleration/deceleration; sudden loss of power; premature transmission wear or failure.
Vehicle's transmission has shifting issues. Car doesnt like to go when gas pedal pressed, stutters shifting erratically and bucking forward. Does it every time is it is driven.
Vehicle has been serviced multiple times for transmission not shifting, shifting hard enough to lose traction, and shifting into neutral at random. Transmission is still not fixed nor functioning properly. This also triggers the stability control to malfunction and lose control on slippery surfaces. Now the four wheel drive feature is broken and not functioning as well. Dealer has had the vehicle more than 6 times in the past 8 weeks, and several times prior in the two years before. This vehicles transmission is a huge safety and loss of vehicle control issue.
This is the second time it's happened. After i fill up a tank load of gas, the car wants to lunge forward after coming to a stop. It does a few jolts before it picks up speed. Today, when i cranked it, it stalled. I turned it off then cranked it again and it was fine. Then i pulled out the driveway and proceeded to drive down the street (35 mph). When i approached the stop sign, the car said 'shift to park to shift gears.' i shifted from drive to park, waited a minute, then back to drive. The car would not go. I turned it off and then back on, shifted to drive then proceeded to drive. I got up to 45 mph and approached a stop sign. The car said 'shift to park to shift gears.' at the stop sign, i shifted from drive to park, waited then shifted to drive. The car would not go. I turned it off then tried to turn it back on and it stalled. I turned it off then waited a few minutes before turning it back on.
This year jeep was equipped with a plastic engine oil cooler housingthat is easily cracked when the oil is changed.i have had to replace it twice, and it is leaking again.due to significant oil leaks and loss of oil in the engine, i took it to the chrysler auto service center they told methe"lifters" in the engine are now 'tapping' probably from loss of oil pressure, and the cost to replace both the engine oil cooler housing, and the lifters will be another $1,900. I'm still trying to understand the thought process behind putting a plastic part on an engine knowing that hot oil travel through it????
Engine seems to budge the car along with a popping noise when the gear shifts. Icons appear on my dash, gear blinks on dashboard and gear shifter, stiff steering wheel, hard time starting up and after the car is turned on the engine sometimes cuts off.
The vehicle stopped and engine was dead while driving on the freeway. It is the third time within a month, one week after the second time repaired at the dealership.
Traveling on town road.the battery light came lit up on the control panel with a warning to put vehicle in park.engine completely shut off.gas pedal unresponsive.we pulled over to the side of the road.tried to restart vehicle several times over the course of 15+ minutes.vehicle finally restarted like normal.turned vehicle around by crossing over double yellow lines, put in reverse.vehicle completely shut off leaving us disabled across road, same warning and battery light on.engine finally restarted 10 minutes later.returned the vehicle safely home.
2015 jeep cherokee - transmission issues. Started with a jump and crashing sound on acceleration from stop, then started slipping and non engagement during driving. I took it in and had 3 system updates done, and 2 weeks later (june 12th, 2015) i was driving in rush hour traffic and the transmission stopped all together, not responsive, engine check light went on, and the system computer said service transmission. I wasalmost killed on the highway because the car just stopped. ...updated 07/30/15updated 9/24/15
"service transmission warning and check engine": vehicle moving uphill, auto transmission shifts to lower gear; transmission begins to slip and ability to maintain speed drops; happened in middle lane of interstate; managed to exit interstate and park; very little power to move vehicle; safely parked and turned off engine.waited 2 - 4 minutes;restarted engine; service transmission warning off; check engine "on". Vehicle operated normal; check engine light went off later; had loosened gas cap and retightened to see if check engine light would go out - it didn't have an immediate effect on the light. Had to maneuver behind 18 wheeler and crawl speed up the exit ramp. Ended up cross ways in a side road for a few minutes while the transmission 'feathered' vehicle to safe spot.no collision this time. Vehicle has been in shop for similar complaint one month earlier.and more times previously
Tranmission jerk often, engine something about to shut off, i was at mcdonald drive thur, and the tranmission jerk alot , and engine shut off. This is not my first times that happpen. Went to dealer 5 times and inform them off the problem, they look at it and said there is nothing that they can find. It because they not driving it everyday. This was the worst purchase i ever did. I wanted a acura but wife like the style of the car. I regret getting this car. If i can replace it i would definitly do it today. Worst car ever 2014 jeep cherokee. Or at less a replacement vehicle.
After having the oil changed on my 2014 jeep cherokee a leak developed. When i took it to the a mechanic the oil filter housing was found to be broken. I spoke with the shop who changed the oil, they state they use a special tool that does not allow the cap to be torqued down to tightly as the oil filter housing breakage is a known issue with jeep, dodge, and chrysler products.
The contact owns a 2014 jeep cherokee. While operating the vehicle, the instrument panel suddenly turned dark, shut off, and the engine stalled. After restarting the engine, the vehicle operated normally. The contact stated that the failure occurred on multiple occasions. The vehicle was taken to an unknown dealer who was unable to duplicate the failure and no failure was found. The manufacturer was not notified of the failure. The failure mileage was 90,000. The vin was unknown.
I had been driving my vehicle on side roads at a speed of approximately 25 mph after having dropped my daughter off at school when all of the sudden out of no where the transmission service came onto my screen on the dash and my jeep lost power and the brakes locked up and said that i need to service the transmission. Multiple vehicle warning systems started sounding include "check transmission", "put vehicle in park, then select gear", accompanied by warning chimes, the engine light, etc.vehicle switched gears and was difficult to drive.i will be bringing vehicle to dealership but see from reviewing on-line that this has occurred numerous times with the jeep cherokee (2014).
Check engine light came on. Had computer scanned. Code p0520engine oil sensor failure was detected. Called jeep warranty department and they said the repair was not covered by powertrain warranty. This sensor is located under the plenum and intake manifold which bolts to the engine heads. This vehicle only has 30,000 miles on it.
The contact owns a 2014 jeep cherokee. While the vehicle was parked and started, the engine idled up and down and caused the rpms to increase and decrease. During the failure, the check engine and transmission sensors illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 2,200.
On 3 occasions now, my jeep cherokee has shut down/stalled as i was driving.it happened as i was accelerating between 50 and 55 mph.all the gages dropped and everything shut down.it lasted for about 5 seconds only and then everything came back up.on these occasions, i started to try to pull over to the side of the road, but did not have to.i've seen similar posts. I have the vehicle scheduled for work next week, but the dealership seems disinterested already. I have 3 other complaints on the vehicle as well.three other issues:1. The vehicle shifts hard between 1st and 2nd or 2nd and 3rd.it is sporadic and doesn't always happen.2. A rear shock has lost all of it's fluid.i've seen posts about this problem.3. The airbag recall.so disappointing.
While accelerating on the highway, my vehicle engaged in to park. My vehicle wouldn't do anything but slow down to a roll. I was able to brake, but the vehicle became idle.
My vehicle has always had difficulty shifting and would often have hard shifts between gears. At 22,562 miles i brought my car in for this issue, prompting jeep to update my vehicle's software. The problem persisted, but i was told it was just the performance of my 4-cylinder engine. At mileage 58,160 while driving on the highway and merging lanes, my vehicle completely lost any ability to accelerate and lost all power functions. I was able to use the vehicle's momentum to get into the breakdown lane. The vehicle had a message on my driver's dash instructing me to shift the car to park. After doing so the vehicle still would not start until i shut it off and restarted the vehicle.again, jeep re-programmed my computer.one week later, on 9/25/2017, the vehicle had the engine seize again while driving at approximately mileage 58,511. Jeep determined that the oil level was very low, even though a full-synthetic valvoline 5w20 had been completed at 53,335 miles and the fluid levels were checked at the dealership one week prior to the incident. The dealership performed an oil change, instructed me that after 50,000 miles it is acceptable for the 2014 jeep cherokee models to burn off 1 quart of oil every 1,000 miles and to monitor the oil levels going forward. I mentioned to the dealership that the oil levels had just been inspected at the dealership one week earlier, on 9/18/2017, and was told that fluid levels were normal. As a result, the vehicle would have been burning oil much faster than the 1 quart per 1,000 miles acceptable threshold. I was asked to see if the new oil change would resolve the issue, and to bring my car in at around 60,000 miles to check the oil levels.at 62,052 the vehicle seized again and, upon diagnosis, oil levels were fine. Jeep can determine the problem and cannot offer a solution. It has happened two more times over the last month.
Check engine light came on december 17th and when we were able to take it into the dealership for the third time with transmission light on also, they were supposed to complete the repair and did not.as of january 16th, 2017 we have been notified that when the check engine light came on again and was hooked up to be diagnosed the engine needed to be replaced.we cannot get a straight answer on anything but i know it is related to the transmission.all that jeep has done each time is reset the computer to wipe out the warning lights and sent us on our way.it could have at anytime injured or killed myself, my husband, child and anyone else while we continued to drive the vehicle.
Upon acceleration 5mph, multiple warning lights. Transmission light, red lightning bolt light, shifting hard, wheel locked up, battery light came on, car died. Car is 2 months old. Dash flashed red writing, can no shift unless in pbefore died. I was in the middle of intersection when this happened. Hurried to turn car off and turn back on and it drove. Seems to do this when the car has sat for a long period of time. Shifts hard doesn't accelerate when the problem occurs. Dates occurred same problem 3/30, 3/31, 4/1. Car is at the dealer for review. They did 3199 pcm software update 3/31/14. Same problem occurred 4/1.
While driving the vehicle, all of a sudden there was a shutdown of the vehicle's computer/electrical system, a loss of any steering control, an immediate vehicle deceleration with no ability to correct by accelerating, and a loss of braking control.
The 2014 jeep cherokee completely stalls while driving with a message that states "must be in p to shift gears". The vehicle also stalls while driving after filling the gas tank, with the same message. The dealer cannot identify the problem. I've seen several other complaints from owners for the exact same thing that don't seem to be getting addressed. Failure to address this issue is a risk to those owning the vehicles as well as others on the roads and poses a major liability to the company if nothing is done to resolve the issue. I'm listing the most recent date, however this is not the first time it's happened.
My entire car stalled on me without warning in the middle of the road while driving and showed a ā€œput in park and then shift to desired gearā€¯ message. After multiple attempts it finally turned back on helping to get me into my driveway. If somebody would have been driving towards me i would have been hit. After this, i went on a test drive with no warning dash lights illuminated, my car wanted to stall and was sputtering awfully after about a mile. Dash lights illuminated with a check engine light,service transmission, my traction control turned on and my selected gear (drive) was blinking a (d) on my dash. It was driving very slow. The dealer i bought it from had it towed and they ā€œfoundā€¯ it was a ā€œloose battery connectionā€¯. I do not believe this.after checking multiple forums and reviews for this exact problem i am now devastated and beyond scared to drive my jeep. I have read multiple reviews of this happening with these exact vehicles on interstates. My safety and others was put at risk by my car stalling in the middle of the road. If i continue to drive this jeep lives could potentially be put at risk if i am on busy roads and it stalls. No warning signs or lights appeared before this incident.
While in drive engine shuts off unexpectedly as a violent jerk from transmission occurs ( luckily at slower speeds) display says "shift to p to select desired gear"goto park and restart is spinning starter solenoid several retries and its like it never happened, took to dealer and reoccurred enroute dealer asked if "check engine light " came on i said no, he claims thats impossible, then showed him the picture i took of dash, same thing 2 days in a row very dangerous imo
A jeep authorized dealership changed the engine oil and oil filter for my vehicle. About 15 minutes after i took my vehicle from the dealership, the incident happened on a highway. "service transmission" warning showed up first, the engine light was on, and some electronic functions were disabled, which include, but are not limited to, the forward collision warning, the parksense, the lane sense, and the adaptive cruise control. The esc activation / malfunction indicator light was on. There was loud rattling noise from the engine, and the vehicle was shaking while moving on the highway. I had a difficult time moving the vehicle off the highway.after i parked on a surface road, i found no engine oil was registered on the dipstick. The leaked oil was splashed over the vehicle's exterior. In particular, it covered the parking sensors and the rear window, which disabled the electronic safety features and greatly reduced my visibility while driving. The vehicles behind me on the highway were also splashed by the leaked oil and were beeping and/or cutting in my lane to complain.the dealership determined that the rubber ring that seals the cartridge housing of the oil filter was broken, causing the engine oil leak. This o-shaped rubber ring comes with the oem oil filter that was installed when the oil filter was changed. The engine was damaged. The dealership stated that no test drive is required to check if there is a leak for oil change service. Three other jeep dealerships confirmed this claim. I believe there is a design defect in the oil filter sealing that can cause life threatening accidents. I believe jeep does not instruct their authorized dealership to implement an oil filter change procedure that ensures a part defect like this would be discovered before the vehicle leaves the dealership.
Within two minutes of starting the vehicle and driving it on the road, the vehicle was stall mid-traffic and become inoperable.the battery light then comes on with an error on screen with something to the effect of, "car must be in park in order to shift."turning the key does nothing until 3 minutes of causing a traffic hazard when the engine finally turns over.also the transmission has rough shifts at slow speeds causing the vehicle to suddenly jerk forward as if the gas was aggressively pushed down.this jerkiness to the transmission and speed has almost caused me to hit parked vehicles when trying to park the vehicle in a parking lot area.
Purchased used with 36,000 mi. On 20th day of ownership, experienced the feeling of being hit from behind while approaching driveway at low speed.that evening felt same "rear-ended" feeling while sitting still in drive-thru.the car lurched forward so suddenly that had i not had my foot firmly on the brake, we would have hit vehicle in front of us.simultaneous to "lurch" forward, the car died like the feeling of "popping clutch on manual transmission".drove home and engine died again at about 5 mph after right turn.restarted & continued onto street and into driveway.next morning on my way to work, it felt like it wanted to die and was struggling with gears.i pulled into my parking place and my boss happened to be standing there next to his car.as he stood next to the car while i was in it, it lurched forward again and died.needless to say he was startled, and again, had i not had my foot firmly on the brake, i could have hit him as well as the brick wall in front of the car.so i started the car again and it died again while in "p".not cool, headed to service department.i started it again, and as i started to pull out of the driveway onto a very busy street, the car hesitated (what seemed like a couple of seconds) before it would cross the 2 lanes of oncoming traffic going 40-50 mph. Um, yeah. Scary. A mile or so down the road, it decided to shut down again, this time in the middle of a 3-lane road going about 30 mph and i was almost rear-ended!i restarted and proceeded to service department - no diagnosis there after them keeping the car for 4 days.they sent to jeep dealer, where it still sits today, waiting for it to act-up and get a diagnosis so it can be "fixed".jeep has had it 15 days and still no answers.i had the car 20 days, and the dealer(s) have had it a total of 18.this car is a tragedy waiting to happen....
Vehicle showed no warning lights, dash lights flashed, then vehicle engine stopped, no steering, no brakes. Unable to move vehicle into neutral. Vehicle was in motion at 45 miles per hour on the road, going straight.
After filling up vehicle with gas (2 separate occurrences), the vehicle will cut-off while driving for 1-2 blocks.a prompt on the dashboard would state "place gear into park" and a restart of vehicle would be necessary.first occurrence happen in 2/19/2018 and 3/28/2018.when first occurrence happened, thevehicle was dropped off at dealership and was instructed by service department the vehicle needed to be "flashed or reprogrammed" to resolve issue. Since then, the second occurrence happened recently 3/28/2018 and it needed to be towed to dealership for another inspection/diagnostic.it was then mentioned by service department, the reason for cut-off issue.the vehicle was low on oil (1 quart less).major concern with vehicle not being trusted worthy while driving and possible accident may happen because of issue. Also being told 2 different reasons why issue happened.
After refueling, my wife stopped at a stoplight and the engine just shutoff with out warning. The screen in the car said to put it in park and then in drive. The car then start with out pushing the start button. This happened four times in the same day so she drove to the local jeep dealership.jeep said it was a problem with the fuel pump module and it happens when the car is over filled. My wife always stops putting when the pump handle clicks off. They have had her car for over 30 days because there are no new pumps available. This is a major safety issue that can happen at anytime. Her car has only 36,500 miles on it. This is a known problem and jeep is not doing anything to fix it.
Transmission error p1dcd caused car to get stuck in neutral and became undriveable. Had to pull over on highway, shut vehicle off, and wait several minutes before the transmission started working again. This has happened multiple times. Jeep service center repairs donā€™t fix issue.
My jeep in currently being serviced for the third time, same problem.my jeep will stop on the highway, at highway speeds, transmission goes to neutral, engine idles. You stop the car, shift to park and turn the engine off, then you can start it up, all the dash board lights are lit and when you shift to drive it bangs.this same scenario has happened over 20 times.
The vehicle shuts off while in drive and results in hard start with rough idle. The vehicle says that it is in park and needs to shift into gear in order for it to move. This vehicle was in motion and happened multiple times on city streets, highways, turning, and braking. This could result in a fatal crash for others on the road. Ecu tcu ecm are believed to be at fault for this per jeep. The jeep is in shop and awaiting invoices to see if this fixes the problem. I believe it is the same recall as the v6 version.
I am the owner of a 2014 jeep cherokee. In the two years since i've owned my car, i've experienced 30+ instances in which my car stops working in the middle of operation. It's happened while i've been driving on the interstate, in the middle of intersections, and just about every other type of road possible. It usually occurs after i make a turn or come to a hard stop. The car will immediately, and completely randomly, come to a stop. The wheel will no longer work, nor will the engine. It comes with no warning. I will then have to turn my car on and off several times before i can get it in motion again. I've taken it to multiple mechanics and the only solution seems to be to get an oil change, though i am not quite due for one when this happens. After research on the internet, i've found this is a common occurrence amongst jeep owners and the car is eating through an abnormal amount of oil. Jeep is well aware of this problem and has done nothing to fix it. The jeep dealers i've taken my car to don't give any alternatives to fixing this problem. This is extremely dangerous and it's only a matter of time before someone is killed or severely injured as a result of this.
The vehicle lunges after you stop as if it is down shifting.sometimes it bangs and jumps suddenly when taking off from a stop.the transmission seems to have not down shifted and is in too high a gear causing the engine to pause before suddenly downshifting and suddenly accelerating which sometimes it to abrupt and you have to slam on the brakes to keep from hitting traffic.we have had several reprograms of the transmission without any resolution.the last caused the car to suddenly lunge and jump out into traffic while sitting at a stop with the brake on and no gas applied.we could have caused an accident...the motor has started leaking oil from the oil filter and cooler assembly on top of the 3.2 liter v6.it appears it has a bad gasket or seal or it may be cracked.i see several other owners complaining of this be cause you can smell burning oil, we removed the top engine cowl and carry a fire extinguisher just in case it catches fire.it appears that you could easily lose most of the oil and seize the motor not to mention catch on fire.the rear hatch camera and controls malfunction in wet weather.the camera turns to snow or moving objects appear frame by frame and not in real time.the controls fail to allow gate operation.i contacted jeep today and am taking it in for the oil issue and will try to get them to fix the transmission and rear gate issues.this is a danger to drive when it can launch into traffic or leak oil causing a fire or short out the gate from an electrical fire.jeep needs to get these issues addressed.
Bought the car with 31000 miles on it, at 40000 oil cooler started leaking like a sieve!!!! dealer says it's not a covered repair! this appears to be a major problem with jeeps.
Oil leak from cracked oil cooler. Could cause fire. Poor/defective design and bad location near heat. Needed an expensive replacement. Many others needed replacement also. Jeep customer care was no help.
Gear becomes stuck in the transmission while driving at low speed causing vehicle to rock as if it was hit from the back, took it in multiple times and was told the transmission software need calibrated but i suspect it is due to unexpected shifting ofthe transmission to neutral, resulting in a loss of drive which may increase the risk of a crash.
My brand new 2014 jeep cherokee is unsafe to drive. The engine/transmission began shutting off while shifting into lower gears, leaving my car disabled while in motion. After the car would come to a complete stop, it takes multiple attempts to turn the car back on. Moreover, the car will suddenly jerk/lunge forward while slowing down with the break.so far, this car has been into kendall jeep in miami four times to fix the problem. First time, i was told computers were down and to come back. Second time, i was told the problem was software related. They updated my software and told me i should be good to go. As i was literally pulling out of the lot, the car stalled again. Third time, jeep salesman brings me my car after it has been in the shop. He told me to leave the car as he felt the problems i was having. With no rental car, i had to take the car home. Very next morning, car stalled while driving again. I brought it back for a fourth time. This time a rental care was finally provided. They check the problem, and could find none. However, i have been video documenting all stalls and problems. The problem is real and the videos show this. Picked up car today, stalled again at the end of the day. Again, on video. Called jeep to complain. Customer service told me jeep will be in contact. Continually refused to provide me with an address to send my lemon law notification. Jeep has acted as an obstacle to consumers rights. In sum, the car is unsafe to drive. It stalls while driving. Jeep is not helping.
At a highway cruising speed, when the gas pedal is released and the car is allowed to decelerate itself without pressing the brake, at certain downshifts the car will experience a jump in engine rpm of 1000 and the car will lurch forward and accelerate on its own.this is especially dangerous when going around curves or if there were ice on the road or the car were hydroplaning.chrysler jeep has not released a fix or a recall for this issue and it is being said that it is normal for the transmission to do this.i believe it is a dangerous condition with high potential for accidents unless fixed.
The transmission sticks in neutral and i have to stop the vehicle, put it in park, engage the parking brake, disengage the parking brake, and shift into drive in order to fix the issue.there are several known issues with the 9-speed transmission.there have been two recalls and still giving me problems.i took it to the shop today.i have no idea how much this is going to cost.
The oil filter adapter and oil cooler develops a significant oil leak that causes oil pressure and driving performance to drop precipitously and makes the vehicle impossible to drive.the needed part is significantly backordered. In speaking with dealerships and independent mechanics it is a common repair.at speed on highways, this issue can suddenly without warning cause accidents and put drivers in harms way.
Was driving home and check transmission and motor lights came on. We pulled over stopped car and turned on and could drive home. Next day with kids in heavy traffic, car just coasted and all lights went on, kids were scared and almost hit by a truck as we pulled over to curve. Restarted car and could drive home but the transmission was jerky. Next morning took to dealer and they found all the faults i reported. They said communication problem and cleaned all leads and said if happend again they would have to contact chrystler direct. Next morning, lights came back on check transmission and pulling out of my garage, almost slammed me into a wall changing gears. Dealer confirmed problem in transmission and ordered a new one under guarantee. I am without a car for at least 3 weeks and dealer said if i had gotten the extended guarantee would have gotten reinbursed for an auto rental after 5 business days of not having car. Really concerned about safety and everyone is fortunate no fatalities yet due to a defective 9 speed transmission design. My car was fine until they did a software update to deal with transmission complains. Really supprised usa government has not recalled the transmission or allow family car owners like myself who thought this jeep was safe with good gas milage to exchange cars or sell back. Have to wait and see if new transmission works or simply replacing one poorly designed part with hanother. Actually liked the car, just now concerned with my family safety.
Every few weeks, i will get a warning that flashing on my display while driving saying "shift into p before shifting to desired gear", and the engine dies a couple seconds later.this has happened on cold days, warm days, flat roads, hills, and turns.rural roads with low speeds as well as the interstate at 60+ mph.takes about 2 minutes before the car will restart and has left me in the middle of traffic on several occasions, causing a danger to myself and other drivers.most commonly happens when my oil life is below 30%, but has occurred at other times as well.
Something strange started happening, it shifted to neutralwhile i was trying to stop at a red light, almost went through. Brakes locked later had it towed to the dealer they kept a few days, said nothing was wrong.from day one i was told it was a 9 speed shift thing and i felt every single one.they told me that was normal.so me unable to do anything about the situation, but trust the dealer, kept driving this car, that i felt unsafe in every second of every day.each day i prayed that it did not happen again. Till this day, it still shifts from each gear with a jerk, i notice the persons heads in my car jerk, every time i go from a stop to try to accelerate.it has had such a strong kick when it shifts gears that i felt like i was getting hit in the rear by another vehicle.this continued for a while and then the car began to start oddly, and as i shifted from park to reverse or park to drive the car literally felt as if the engine, transmission, what have you was going to fall out of the bottom of the car.each time i shifted to park to reverse it would jolt.i then tried to go in reverse and the car was sounding and feeling so scary that i had it towed to the dealer yet again.i at this time, was over my miles and due to me leasing the warranty was done, so the dealer would not look at it free, luckily there was a recall on sensor wire harness, powertrain control module and the transmission control module,so they told me they would fix the recall only.the recall was done january 17, 2017.they kept my car for 6 days. After they fixed the recall, the car worked better, the gear shifts have never changed.today is march 28, 2017 and the car began acting the same way prior to the recalls about 2 weeks ago, again i just pray that it will just start. Today it almost did not start and the shift to reverse dreadful.
Vehicle will randomly shut off while in motion. This happened today 7/26/18 and 2 other times this past month. No check engine lights or other warnings. After shutting off nothing on the vehicle works not even hazard lamps.
My 2014 jeep cherokee latitude at 41000 miles had a brake failure. Now at 51000 miles the engine has been stalling while in motion and shifting into neutral. The dealership told me after the 2nd time in for this problem that the vehicle was 3.5 quarts low on oil and the engine had shut off to "protect itself" . The car has been parked for in my garage for 3 days, after driving it for about 3 miles the check engine light came on, upon checking it is again low on oil. I have had the car serviced as recommended and don't understand this sudden oil use, there are no signs of leakage or smoking, and the warning system is not indicating low oil pressure. It is going back to the dealership monday morning.
My 2014 jeep cherokee will stall unexpectedly. This has happened while accelerating and/or turning at a stop sign or red light. I took it to the dealership and they described it as follows "the stalling is a safety feature when the oil gets low". The dealership checked the oil and it was very low. This is a repeated problem and happens before the recommended 5000 miles oil change frequency. The last time it happened, the "oil life" screen said i had 28% oil life left ( i had been following it to avoid stalling out unexpectedly.... Which didn't help and i once again stalled at a red light in traffic). My main safety concern is the fact that there is no indicator light for low oil, and the first indication is my car stalling out in traffic which could cause a wreck. This can't be safe nor meet safety guidelines/requirements. My second concern is the fact that my engine is burning off that much oil so quickly (verified to have no leaks in the system). When searching the internet, i have found this to be a common problem with people stating they also had no indication except for the sudden stalling out.i feel this is something that should be fully investigated as a safety concern. It seems to have at least enough of a case to be a lawsuit in two states (california and michigan) at the time of me writing this- sep2020.
Vehicle has cut off while driving, unexpectedly on 6 occasions. The vehicle loses power, steering becomes stuff, and the driver dash shows a message to shift to neutral while actively in drive. After several attempts at a restart, the vehicle eventually resumes normal driving. This has occurred in my personal vehicle, as well as a rental vehicle.
Engen light is on, oil light is on. Oil sensor is not working.i am told the sensor is causing all of this and a $ 600.00 repaired required, but not garetied to solve my problem.??the lights came on after i got an oil change , when i was pulling out into traffic. Also the light indicator on shifter position light up all positions.
Car makes a whistling very loud whistling noise upon startup and continues for up to 5 minutes, evening last while driving.i have taken the car to the dealership 3 times for this issue, was told the first times that it was the bearings? (they were replaced).noise still occurring, took it back to the dealership and they replaced the pulleys, noise still heard.next, i was told the water pump was causing the noise, it was replaced but noise still occurring.now, i am told the noise is coming from the alternator and they will replace that part.i am concerned about the true source of the noise and whether or not it will have a major affect on the engine later on.
Car stalls after refueling to full capacity. Shuttered and stalled 3 times after refueling tank. The car gives off multiple warning lights ranging from transmission to battery, despite the transmission and battery being perfectly fine. Once the car begins to stall, the steering locks up and all power is lost. The car must be put in park and restarted, sometimes it struggles to restart
I took my vehicle into the dealership where i bought it to have a oil leak checked out. Was shown the problem and was quoted a repair price of $850. I later began investigating the problem when the technician stated it was a known issue with the model of my vehicle. Upon further investigation i have discovered that the nhtsa has a service bulletin for the issue; sb-10058301-5939. This is a potential fire risk, why has this not been addressed.
Transmission slips into neutral
Oil leak at oil filter housing causing oil to leak on hot engine components and leave oil on ground below vehicle.
Everything that the internet says about the 2014 jeep cherokee tigershark engine and the 9 speed transmission is happening and has been since 2017. It has been to the dealership at least 4 times involving the same thing. Engine stalls on the freeway!!! stops shifting. Wont go into drive. Slams into gears. Jeep says its a battery, low oil or motor mount problem. There is no way this is why this is happening. The transmission and the engine are the problem and they will not fix it. 2020 alone it has been at the dealership for at least 2 to 3 weeks. I have communication and service records, case numbers from jeep that dont do anything, this is unacceptable to not fix something they did not do correctly.
The contact owns a 2014 jeep cherokee. While driving at a low speed, the vehicle stalled and the steering wheel became difficult to turn. The contact had to apply force to the steering wheel in order to steer the vehicle. The check engine warning indicator illuminated. In addition, whenever the heating or air conditioning units were activated, a mold odor emitted from the air vents. The vehicle was towed to a dealer, but the cause of the failure was unable to be diagnosed. The dealer speculated that the software needed to be reset. The vehicle was repaired. After the repair, while driving down an incline at various speeds, the accelerator pedal was depressed and the vehicle hesitated to move forward. The rpms increased. The vehicle was taken back to the dealer and the software was reset. The vehicle was repaired, but the failure persisted. The vin was included in nhtsa campaign number: 16v529000 (power train); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 15,000. Parts distribution disconnect.
2014 jeep cherokee bought in december 2014 500miles. Shortly after purchase, car shifting erratically, lunging forward at stops, and not accelerating when stepping on gas appropriately. On the way to work one day, car bogged down in traffic, turned off, would not turn back on for over 30 minutes, trying to start all lights and check engine warnings were going haywire. Car finally started, got to work,but car did not start up again after my shift, had to have car towed to dealer. They did updates and computer resets, picked upvehicle, only for vehicle to shut down on the lot, they took it back in ,and kept it over night. They felt they fixed the problem, but again on the way to work, car still shifting dangerously, lunging forward, and has shut down again. Even while in a drive thru, car lunged forward almost hitting another car in front of me. Car taken back into dealer, again they completed a ton of recalls, and updates, some repeated form the last few times, i took the car in. The car has been in the shop 5-6 times now, with 2 claims escalated to jeep/chrysler. I am pregnant, and with the car shutting down in the middle of traffic is extremely, lunging forward, shifting erratically, and bogging down while on highway has only brought fear to my safety, the safety of my pregnancy, and the safety of others driving around me, as i hope this can be fixed before something horrible happens. I have requested to claims that the car be replaced, or be issued a buy back, safety is my main concern !this vehicle is no good< and should not be driven or resold !
I have had multiple instances of the transmission falling out of gear and losing all power.in order to get any acceleration i have to restart the car multiple times.at this point i will be unable to get above 5-10 mph.when shifting between gears during these instances the car will jerk violently as i shift between p r n & d.on one occasion the car accelerated in reverse when the dash shows that i was in d.in every instance this has occurred while i was driving the vehicle.multiple times both on the freeway and on city streets.when the issue occurs my check engine, service transmission, service parking brake, and traction control lights come on.the issue is not affected by speed, turning, etc. I currently have a replacement transmission in the car and have had it into two different dealerships multiple times for this issue and am still experiencing the problem.i have taken video records of the latest instances and shown the service advisors.
The contact owns a 2014 jeep cherokee. While driving 60 mph, the vehicle stalled without warning. The contact was able to restart the vehicle, but the issue recurred. The vehicle was not repaired. The manufacturer was made aware of the issue. The failure mileage was 50,000. The vin was not available.
Oil filter housing assembly is leaking. You can see oil leaking out of a port while running. Oil is puddling up and running down the motor. This can cause engine failure or a fire.. This vehicle was purchased certified pre owned; i am not sure if this is stil under warranty. Definitely is a safety hazard also the transmission on occasion shifts really hard when moving from one gear to the next.
On 2 occasions,-june and august 2015, parked vehicle on first floor of an entertainment complex and found engine running upon return (first time it ran for 4 hours/ second time for 2 hours unattended).
Subject:2014 jeep cherokee limited, v-6 engine/9 speed transmission, purchased 2/25/14.current mileage:3940 miles.this subject automobile is experiencing problems that appear to be associated with the transmission and throttle control.the problems are described as:1.a subtle chatter in the transmission when accelerating similar to clutch chatter.this occurs in lower gears.this behavior is worse when turning hard left/right when transmission is under an acceleration load.2.the transmission shifting (up and down shift) can be delayed and very abrupt.in going up a hill, the throttle response is delayed with a following abrupt, head jerking downshift.similar abrupt shifts when upshifting3.throttle response can be abrupt (surges forward) at light throttle application.this in itself is a safety issue when behind a car at a stop.as the cars in front move forward, a slight throttle response causes the car to lurch forward and accelerate faster than the car in front.this happened to me several times.fortunately, i was far enough behind to not hit the car in front.this issue was brought to the attention of the dealer 6/26/14.dealer stated "could not duplicate concern."this complaint is consistent with other complaints for this issue and automobile.judging by the number of similar complaints, it is strongly suggested that nhtsa look into this matter before there are accidents and/or injuries.
I was driving with my family in the car and while i was driving the vehicle suddenly stalled and then shut down. I immediately turned on my hazards and feared for my family's safety because i was on the highway. The vehicle would not start again. After trying for 10 minutes the vehicle started again and i was able to get safely off the highway. I immediately brought the vehicle in to the nearby dealership and was told there was no engine light and no information in the database stating something was wrong. They gave me the okay to drive the car. Then it happened again, this time i was right in the middle of an intersection when the car just completely stalled and shut down. It took 15 minutes to start back up again this time. Knowing the dealership wouldn't believe me. I had someone film it happening again while driving in the safety of a quiet lot. Reading about all the other instances in which this has happened to other owners has me very worried about my family's safety in this car. I have no desire to drive this car again even if they tell me it is completely fixed because they clearly have no idea why this is happening or how to permanently fix this. I'm astounded there hasn't been a recall yet. This is clearly a very serious accident waiting to happen.
On board computer, obstructing major traffic lanes, diagnostic trouble code (dtc) defaults the transaxel to neutral and complete loss of motive power.the loss of motve motive could cause crash without power. Updated 01/17/2017*ct
When you step on the accelerator from 0mph the car stutters and shakes for a few mph until you get to about 15-20mph and then it drives like normal.
Filled up the gas tank and jeep started stalling with in the first mile of driving, was thinking it might be the fuel cap so i tightened it and drove the jeep for a few miles and everything went back to normal. Next time, after another fill up a month later, my car stalled when i stopped at a stop sign about a mile after fill up, i was able to pull over, and i checked the gas cap again to be sure it was tight and restart the engine, then while in motion going thru a turn at an intersection about 1/4 of mile down the road, it tried to stall again but luckilydidn't completely shut off,and the transmissionshifted to neutral, and the display said i needed to place jeep in park then select drive. I was able to coast to the side of the road, and placed the shifter to neutral then back to drive. I proceeded down the road and the vehicle again shifted in to neutral and the display stated the same, to place in park then select drive. This all happened within two miles after filling up. I drove it anothe 60 miles or so after this with no problems. Had no real problems before this, other than the shifting lag everyone has complained about. All recalls have been addressed. Not sure if this is one problem causing the other or two separate problems.i will test it out on a back road and try to get a picture of the display if it happens again and plan a visit to the dealer for a service check after the holiday weekend.
After purchasing the new 2014 jeep cherokee latitude, i noticed that it had a rough time shifting. The transmission would shift violently from 2nd to 3rd gear and anytime you would stop on an incline. We have had all the necessary recalls done to the vehicle but it has continued to have the same problem. When communicating this issue to the dealership all i get is that we are not used to the 9 gear transmission and we need to get used to it. I will be taking it in for the fourth time to see if they can fix it.on a second note i have also had the vehicle taken in to the shop to see why the vehicle suddenly shuts off. This has also happened to us on several occasions, but when i take it to the dealership they tell me there is nothing wrong. This is a huge safety issue and concerns me. This would be a disaster if it happens to die when i am on the highway. I am very disappointed with this vehicle and more so with the way i am treated when i take it to the dealership. There is something seriously wrong with this vehicle and it needs to be addressed before people get injured.
The car when driving shift.s like to second gear.
Oil filter housing is leaking oil, could be a fire issue.
The contact owns a 2014 jeep cherokee. While driving various speeds, the engine stalled without warning. The failure was experienced several times. The contact was able to restart the engine and it resumed to normal operation. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 42,000.
The contact owns a 2014 jeep cherokee. While driving at any speed, the engine stalled without warning. The vehicle was restarted. The vehicle was taken to an independent mechanic, but the failure was unable to be replicated. The vehicle was not repaired. The failure recurred multiple times. The manufacturer was notified of the failure. The approximate failure mileage was 23,881.
The contact owns a 2014 jeep cherokee. The contact stated while driving at various speeds, there was an abnormal odor of oil detected. There were no warning lights illuminated. The vehicle was taken to an independent mechanic and the contact was informed that the oil filter housing was leaking. The contact called fox chrysler dodge jeep ram (346 grant avenue rd, auburn, ny 13021, (315) 252-7273) however, the vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was 87,281.
I was driving on the highway and my check engine, transmission and park lights started flashing. My car wouldn't accelerate and my computer said 'service transmission'. Now my car won't shift gears or accelerate. It has 40k miles on it.
Hard shifts, odd shift points, hesitates and lurches into gear
The car jerks while driving on the highway/local roads and i have reported this matter to the chrysler service center where i take it for maintenance and have not been able to get any appointments. This problem has been ongoing since december 2017 and i reported it january 2018 when i got it serviced at smithhaven chrysler. I called in april 2018 for appointment and was informedthere nothing until the end of may but i was leaving the country. Called again in june when i returned to the states and was told there was nothing until august 27, i explained to the secretary the problem with the car and she said "sorry, there's nothing i can do for you". She also said that if i dropped the car off, i wouldn't get the car back for 2 weeks. I have also had asoftware update done and that helped for about a month.
I was driving on the freeway going 70 mph my car started beeping and said service transmission. Restart in park with vehicle speed at zero. Once is gave me that message it was as if my car went into neutral and it wouldn't let me speed up or anything no matter how much i pushed on the gas. I was in the middle lane and my speed kept decreasing and i almost got hit 3 times trying to get over to restart my car. Once i finally got over i had to turn my car off and restart it. I have had this happen more than once and i'm terrified i'm going to be in a horrible accident.
2014 jeep cherokee wrangler 2.4l 4wd.vehicle shuts down completely during driving operation.this has happened off and on since last fall (2014).happens multiple times during commute, including when engine is first warming up and when vehicle has travelled for some distance.some days it does not occur at all.engine temperature seems to have no relation to incidents.speed has no relation as it has occurred at 5mph up to 65mph.ambient temperature has no relationship as the temp has varied from 0 to 80 degrees f.took to chrysler dealership shop on 12/30/14 - chrysler dealership shop did not find cause but did update bcm based on tsb.problem continues to occur.5/20/15 - 2015 jeep cherokee back in shop for same issue.
Vehicle misfires.dealership has had it since march 19th and has replaced 3 heads.still no resolution.have contacted chrysler for help and have a case manager but not really helpful.i would like the engine replaced but chrysler says it costs too much.i feel it is unsafe to rework the heads so many times.
Since i bought this vehicle, i have had to take to multiple dealers, that could never remedy the "hard jerking, missed gear shifting and repetitive engine light warning and complete engine shutdowns".i now have a vehicle, that i'm told the only fix is to completely repair the transmission, but when the vehicle was under warranty, i was told a computer reprogram would fix the issue.i performed a vin audit, and some of the visits to the multiple dealers don't reflect the actual service, but i have my documents.now i have a negative equity vehicle that i fear to drive, at the moment i just took the car to the dealer, they looked at it and now the engine light is off. I have oral fear the inconsistencies of this vehicle, so i have purchased a new vehicle, until i get a resolve. I took the car to the dealer after multiple complete loss of power on i-80 while coming back from a family trip from nyc. Going 65 mph to have the vehicle loss complete power is insane. The only resolve was to pull over, wait, and try again.
On my way to work on march 16th when my service park brake message came across my screen along with my check engine light and park brake light.about 10 seconds later the service transmission message was displayed.i had no power when i pressed on the gas.i was lucky enough to be in a residential area still and coasted into someone's driveway.i put it in park.when i put it in reverse it shifted hard with a loud thud.it literally sounded like the engine dropped out of the jeep.i still didn't have any gas power so i put it back into park with another hard shift and loud thud.i turned the jeep off and back on.i had gas power and it no longer shifted hard but my engine light was still on.took it in for service the next day.of course they couldn't duplicate the condition with several test drives so they chalked it up to a software update recall "occupant restraint control module".fast forward 11 days later, the exact same thing happens.lost power in gas pedal, service park brake message across screen, changes to service transmission, the engine light, parking brake light and now the traction light all on.when i put it in park then reverse extremely loud and hard thud.then another message came across the screen, shift to p then desired gear.put it back into park with a loud, hard thud.turned off jeep then back on. Got power back in gas pedal and was able to get it home.taking it in first thing monday morning (3/30) for the exact same issue as almost 2 weeks ago.after reading all the complaints on this site and others, it doesn't sound too promising.i bought this jeep brand new in nov 2013.and this will be the 4th time its been in for service.the previous two were for a crack in the transmission case causing it to leak transmission fluid (3/3/14) and for a faulty internal controller in my shifter (5/16/14).
My daughters jeep cherokee sport 2.4l at 62000 miles has shut down with no warning while driving. It has stopped entering city streets and when braking hard to avoid another car. When the vehicle stops and suddenly its steering wheel gets hard to steer . The dash comes on with an error on screen saying, "car must be in park in order to shift." turning the key does nothing until we try multiple times.
Issue 1. Engine: at any time the vehicle's engine will shut off while driving. This issue has happened going 70mph on the highway, and it has happened backing out of a parking spot. I have had my engine shut off on me 5 times, i've only had the vehicle for 3 months. The engine will shut off but all other power will stay on. It seems to happen completely at random, i haven't noticed any relation to speed, type of road, or what the vehicle is doing. Issue 2. Transmission: the vehicles transmission will randomly shift into neutral while driving. When the vehicle shifts into neutral while i'm accelerating i lose complete control of vehicle acceleration. The problem seems to always happen while accelerating. This issue has also happened to me at a wide range of speeds. This issue has affected me over 10 times, last time being yesterday in a school zone. Both issues happen independantly of each other, i haven't found any relation between the two. Both issues cause me to lose control of my vehicle in dangerous situations. The way that fca and my dealership treat this issue as if it isn't dangerous is incredibly concerning. My vehicle has been in the shop for a month now and the only solution service has presented is to put a data recorder on board, with the hopes of my vehicle failing on me. My research has lead to one potential link. Based on a 2016 fca recall #16v529000,insufficient crimps in the transaxle wiring harness can cause the transmission to randomly shift to neutral, and can cause the engine to stall while driving. This recall has been performed on my vehicle and the issues still persist.
The 9-spd automatic will rev high in first gear until the vehicle is steady at 10 mph and slam hard into second gear. Shifting from second gear to third is rough as well. Happens every day upon engine start. When the car has been warmed up from driving for approximately 15 minutes it goes away, but begins again upon being shut off and cooled down. This rough shifting is potentially damaging/destroying the automatic transmission and causes the driver/passengers to "jerk around" in their seats.
After filling up the gas tank, i was stopped at a red light. My car started bucking, shaking and the service transmission and engine lights came on. The car told me to put it in park and turn it off. It would buck every time i tried to go from a stopped to starting position. I was stopped at a red light on a busy city street, at a busy intersection at night and terrified that i was going to get rear ended.
The first time it happened was when i was merging onto a highway and the car locked. The steering wheel locked, the breaks locked, and multiple different malfunction lights came on including the engine light and my car saying to check the transmission. I turned the car off and back on, and no lights were on so i drove it to the next exit to get off the highway. As i was trying to get into a parking lot in 5 o'clock traffic, the car accelerated on its own then locked up again. I ended up having to get a new transmission owning the car for less than a month. Since then the car has had random moments of accelerating on its own and when i have reported it to jeep arlington they would say nothing was wrong with my car. Since then, my car has had 3 other separate occasions where it has locked up and/or accelerated on its own and having to get it towed to jeep; all reportedly by jeep having to do with my transmission. One of those times occurred again on a busy state road during 5 o'clock traffic and an officer had to stay behind me until a tow company came.
While driving on a city street at about 40 mph, the vehicle shut down and i could not accelerate or steer.i received the message on the message center that said "car must be in park in order to shift." the vehicle started again after about 30 minutes and numerous attempts.the following day, i took the car to the dealer. I ended up being told that they found no oil in the motor, they did an oil change and i should begin an oil consumption test. I should note, i had gone almost 6,000 miles since my last oil change when this occurred and received the "oil change required" message on the message center for the first time that very morning. The dealer told me this is a known problem with this model year and engine. I asked why i didn't get some type of warning light. Was told that this model does not have a low oil indicator light. I said ok, but it does have an oil pressure light and a check engine light, why wouldn't one of those come on? they had no answer. I started monitoring the oil myself every 250 miles. After i drove 1000 miles, the oil was at the same full level as it was when the oil change occurred. I went back to the dealer and they came to the same conclusion. I was told to come back again in 1000 miles. I was monitoring the situation for the next 1000 miles and, as of the the day before i took the car in, the oil level dropped about half way down the "full zone". The dealer told me the oil was exactly the same as before and there is nothing wrong with the car!i am fortunate the car stalled while i was driving at a relatively low rate of speed. After researching, this is a common problem in this year's model that jeep is aware of and it sounds like the only solution to the problem is to replace the engine. I was told the same by the dealer initially, but now i am being told there is nothing wrong with the car.
Sudden lunges from unexpected downshifts, a lack of kickdown upon attempted accelleration, front-axle vibration (shaking) in low speed in low gears and complete failure to shift into 9th gear.the dealer finally got it to shift into 9th gear at 92mph but it still did not stay in gear.it also has a habit of holding in 7th gear at speeds up to 80mph in level travel on the florida turnpike and other high speed level roadways in central florida.the lunges and vibration are an especially nerve wracking daily experience in stop and go traffic.
The contact owns a 2014 jeep cherokee. While driving 70 mph, the front end of the vehicle shook and jerked, and the vehicle stalled. In addition, the service shifter warning indicator illuminated. The messages "shift to park" and "desired gear" were displayed. The vehicle was taken to the local dealer (rockwall chrysler dodge jeep ram, 970 e interstate 30, rockwall, tx 75087,(469) 698-2100) where it was diagnosed that the shifting pad and battery needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was contacted and provided case number: 35190705. The failure mileage was 61,730. *updated 11/19/18
While driving, the vehicle shifts very rough. Whether on the interstate or just driving around town. It also idles very high, and uses a lot of excess gas. Also, when i turn the vehicle on there are times that nothing will appear on the lcd screen, so i am unable to control anything in the car as far as electronics, climate, radio, phone etc. Even turning the vehicle off and then back on does not work. Eventually it just turns back on, while driving. Every once in a while a message will come across the screen stating there is something wrong with the phone in the car and to contact the dealer.
This exact scenario happened 4 times between 6/5/14-9/16/14. -- i was driving about 40 mph on the way to work. All of a sudden my car made a chime sound (as if a door was opened) and my car started slowing down, as if i took my foot off the gas.my dash had many lights come on (pretty much all of the sensor lights) and it said "service park break" and "service transmission"my check engine light was on as well. I can assure you my park break was not on!i coasted to the side of the road since pressing on the gas was not helping me move forward.my car never actually shut off on it's own, it just lost power, as if it was in neutral. I shut off the engine, let it sit a minute and started it up again.the same lights were on and it said service transmission. I put the car in drive and heard a clunking sound.the "d" in the shifter was also blinking. I shut the car off again and let it sit a little longer. I tried it again and when i put it in drive there was no clunking sound but when i took my foot off the break i started to roll backwards as if i was in neutral.i live in a rural area so all of this was occurring on a 2 lane road with little to no shoulder at 7:15am, so the traffic was at its heaviest.it was very scary because i had no warning and neither did the cars behind me.my car literally just started to slow out of no where. I was almost rear ended twice because of this. I then decided to have it towed to the dealer.the only difference that happened with the other 3 times, is that i waited long enough for the car to engage once i put it in drive.so i was able to drive myself to the dealer those times. I plan on taking this to jeep/chrysler as well.
If you slow down then try to speed up the vehicle hesitants at some point it bangs into gear then takes off.i almost was in an accident trying to merge into traffic from a ramp onto a major highway when i applied pressure to the gas pedal the vehicle did not speed up it was like it was stuck in a low gear and would not accelerate this caused the person behind me to swerve around me so he could get ahead of the speeding traffic then my vehicle had a loud bang as it finally went into gear and took off like a bullet. Scared the hell out of me. So yielding in this vehicle is extremely dangerous. I know this happens so i am very cautous when driving as this could cause a major incident to happen and it is scary. I had several recalls on this vehicle and had them all fixed.took this to be fixed, but they can fix it. They knew exactly what i was telling them as they were getting complaints from other owners. Stop and go traffic and slow and go traffic is everyday life this is extremely dangerous to myself and others.
Constant transmission issues/ jerks and hard thrusts.been in jeep dealership many times with complaint.same issues now out of warranty.now as of dec 25 2020, vehicle went completely dead , came back on and now throws all service lights on dash and vehicle will not move out of gear.have to disconnect battery to put into park/neutral to move out of way.undriveable .this 2014 lattitude has been a nightmare and an unsafe vehicle from the beginning.unfortunately i was upside down on finance or it would have been gone.now with it almost being paid off i am in financial ruin over this once again.unsafe vehicle.
Bought this at steve jones jeep in owensboro ky in may of 2014. I took it back to them 4 times complaining about transmission shifting erratically. This is a similar complaint that i have read over and over about on this site and other forums. Jeeps response is to do an other software download. They did 2-3 software reloads but said it was running normal and there was nothing they could do. I have learned to deal with it for last 1.5 years. It has days where it shifts really rough other days it is great. My friends joke with me whether my car is having a good or bad day, seriously! sounds funny but it has been really aggravating. Every once in a while it stalls when coming to a stop at stop signs/lights, or when taking off. To restart have to remove key and then it usually restarts fine. This morning it seemed to be running fine, i pulled out of subdivision and it stalled in middle of road. I tried restarting and it wouldn't, could hear fuel pump up and engine turned over then starter disengaged. During this i was nearly hit by a on coming car. I push if to side of road. After 8th or 9th try it finally started.it had a red warning "service transmission" and engine light on. It stalled several more times after putting in gear.it felt like it was stuck in 3rd gear. I shut it off for 10 minutes then restarted it and warnings were gone and it drove normal to work.coming home it also stalled once while leaving work. Today was the first time this has happened that it nearly caused a major accident.i really fear this problem will end up in my death, i will end up killed in an accident because of a software glitch. I made another appointment foe this saturday at dealer but i already know what the out come will be. They will reload the software and there will be no change. I can not afford to buy another vehicle but after this morning i feel i have to do something.
Car literally stops working while driving, locking steering and no power brakes to stop. Has happened twice, while turning both directions.others online have had it happen while driving straight, and crashed as a result.jeep dealer blames oil level, transmission, and software, but no fixes have helped.currently installing new transmission due to horrible shifting.dealer states oil level can be 1/4" low on the dipstick (within the safe zone) and it can make the car quit running while you are driving 70 mph down the highway!many others have experienced the same issues!this is a dangerous car that must be taken off the road immediately.
Second incident for this car.first incident was 10.18.14.i was parking car at a restaurant.while edging near ending point of parking space, park sense suddenly disabled and would not enable. Immediately therefore, a series of icons appeared on the dashboard in this order: 1) red lightening bolt for the etc, 2) front end collision light like i had a wreck, 3) engine light, 4) traction light.the power steering appeared very stiff.car was still running.drove car out of parking space and it would not accelerate; it moved at a very slow pace like it was stuck in molasses or quick sand.placed car in park and turned off ignition.while shifting from d to p, the shift was so violent it shook the entire car and i could hear grinding.let car rest for 60-90 seconds. Turned car back on and only the engine light remained lit.power steering was not stiff. Drove car to dealership the next morning.
The transmission slips, it disengages and puts the car in neutral. It also jerks.the car was in traffic, had to pull over.
My vehicle has been giving lots of trouble since i purchased it. It decides to shutdown by itself when it wants to. It has put me in several scary situations. Uselly i am on the hwy in the left lane and it decides to shut down.giving me only about 45 seconds to get over. The emergency brake warning lights along with traction, battery, transmission, engine the car doesn't know what to do. It has been back to the dealer for 3 computer updates.in addition..... The second to the last time they put in a brake switch.now they have my car. Putting in some kind of tcm box. The car also hesitates. Blinker goes on by itself decides to accelerate on its own etc. I do not believe my car will be fixed.it has been happening since early december i have a lemon. It is a very dangerous car. I have made a total of 5 payments on this car.
I purchased my car on 10/1/19 with 98,000 miles. A few short days later my car started driving horrible. Shaking,bucking, jerking, hesitating to accelerate and shift and my engine light came on while driving, scanned it and was showing p0520 oil pressure sensor. That was replaced. Car was still driving the same and 3 days later while driving my engine light came on again, this time code p06dd. Brought my car to the mechanic where he had it 3 week. My oil pump was replaced with a new oem pump. The very next day while driving my engine light went on again, throwing the same code p06dd. Brought back to the dealer where my car was low 2 quarts of oil. Was told to bring it to jeep for recall and diagnosis. Jeep has my car for 4 days, completed the recall but was unable to diagnose my car. Upon leaving the jeep dealer my engine light came back on and now my car was stuck in safe mode and would not go over 60mph. I brought my car back to the dealer where i purchased it. They had my car for two weeks and replaced my engine. I picked my car up on 12/6/19 from the dealer i purchased from, who just replaced my engine. With a new engine, the car is still not driving right. It is still shaking,bucking, jerking, hesitating to accelerate, hesitating to shift out of all gears. I had my tires balanced 2 times.on 1/13/2020 my car while driving on the highway went into safe mode again. Not going over 60mph. This time no engine lights are on. I brought it back to the dealer i purchased from, they hooked up the computer..which showed no codes. It took my car out of safe mode but did not fix any of the problems i'm having. Today, 1/21/20 my car went back into safe mode while driving. Will not go over 60mph and there are no lights on the dash showing there is a problem. This car is not safe. I am a single mom with 2 kids and i will not jeopardize mine or their lives in this vehicle.
I have had numerous problems (5 total) with my 2014 jeep cherokee limited hard shifting into lower gears. The vehicle jerks and bucks randomly and has nearly caused me to have numerous accidents. The vehicle features the zf-designed nine-speed automatic transmission that has known issues with rough shifting. The recall update was performed in early may yet the problem persists. The vehicle randomly pulls forward, normally in stop and go traffic, and is completely unpredictable. Chrysler has a total of 5 work orders in their system and is asking me for a 6th time to bring the car in for repairs. Each "repair" trip results in a software update to the transmission that ban aids the problem for about a week and then we are right back to square one. I'm very frustrated and am requesting that the vehicle be bought back by chrysler and i be reimbursed for all car payments made in the last year. The vehicle falls under maryland lemon law requirements in that , it has less than 18k miles and is under 24 months old and was purchased new.i am requesting to open a case with national highway traffic safety administration to assist me with this issue. I have an open case number with chrysler of 26719430.any assistance will be greatly appreciated.
I bought a new 2014 jeep cherokee limited and after one week, check engine light came on and car wouldn't start. Taken back to dealership and was told it was fixed. Since then the jeep shifts very hard making the suv lurch forward at times and other times it will shift into a lower gear when speeds over 50 mph and make the suv jerk to a slower speed. When cruising down a hill without pushing the accelerator, suv will shift gears many different times causing the jeep to lurch forward quickly without warning. When trying to pass a car on the hwy, it takes jeep a few seconds to "catch" the gear and make it go faster. I have had several near misses of other cars hitting me and me, hitting others due to the unpredictability of speeds and jerking forward. I have had the suv in the shop 4 times for "software updates" and told that would fix the problem. It has never fixed the problem.most recent near miss was yesterday 29 dec due to downshifting wile moving at higher speeds and causing the suv to slow dramatically without warning.
The contact owns a 2014 jeep cherokee. While driving at 70 mph, the vehicle stalled. The vehicle was able to restart. The failure recurred multiple times. The vehicle was taken to the dealer, but the failure was unable to be determined. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown. The vin was not available.
Vehicle does not shift gears properly both on city streets and highway. Often slams into next gear at unexpected times or not at all. On the highway when trying to accelerate past a car there was absolutely no pick up, the car did not even go. It has even caused the car to jump forward after breaking and coming to a complete stop. This has all been happening continuously since purchasing the car. I was initially told it was a software issue but no updates have seemed to fix the issues and it just continues to get worse, i'm scared for my safety.
The upper coolant hose broke at the plastic connection. Dealership said they don't replace it needed a whole different part due to it breaking on alot of vehicles.
Safety recall listed below. Notified 2 months ago. This can cause a crash without warning! i am not comfortable driving a vehicle that could cause serious bodily injury/death to myself or anyone else. Vin: [xxx] year: 2014 make: jeep model: cherokee limited fwdnumber of open recalls: 1nhtsa recall number: opens new window takes away from vin lookup section>16v529 recall date: august 22, 2016manufacturer recall number:s55summary:the transaxle wire harness on your vehicle may have been built with insufficient wire terminal crimp(s). This may cause an intermittent high electrical resistance in the transaxle wire harness circuit(s). A high resistance circuit(s) in this wiring harness will cause the on-board diagnostic system to set a diagnostic trouble code (dtc). When the dtc is set, the system defaults the transaxle to neutral and the customer experiences a loss of motive power. Safety risk:the loss of motive power could cause a crash without warning. Remedy:the transmission control module (tcm) must be reprogrammed with new software. The new software strategy will eliminate the transaxle shift-to-neutral condition for this issue, place the transaxle in a fixed gear limp mode and illuminate the malfunction indicator lamp (mil) if a high resistance circuit is detected in the transaxle wire harness. Recall status:recall incomplete. Remedy not yet availableinformation redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Myself - along with thousands are having the dreaded p0520 code come on!!! there is a tsb (has been one for 7 years) for this problem! yet, since it seems to fail right out of warranty - thousands are being affected. Previously-the 2014 jeep compass suv is among the 522 vehicles recalled by chrysler alongside the 2014 jeep patriot suv, 2013 dodge avenger, and chrysler 200, all of which are equipped with 2.4-liter engines that are touted to have engine oil pressure loss issues that may lead to sudden engine stall or failure because of this same oil pressure switch issue "!yet no recall on 2014 models when the issue is so widely well known!?problems --large oil leak, could have gone on fire or seized the engine. Turns out the oil filter housing assemble was cracked which seems quite common in this make, mode and year. The oil filter housing is cracked and it is a known issue with my vehicle. One morning there was a large amount of oil under my vehicle. At this time there are so many open issues with this defected part that i am unable to get this part cause there are 5800 people in line before me waiting for this part. I am unsure where to start to have this recalled but i would like to move in the direction of having that done. Please help! i read online that there was a possible petition started for this very issue.it all begins with the oil pressure sensor circuit (http://www.sequentialtaillights.com/dodge/sb_pdf/tsb_lc_0803414a.pdf) please recall this issue! make jeep replace these immediately at their cost! next --take a look at how many jeeps of this year, make and model have loud ticking coming on! my jeep has developed the 3. 6l penastar tick.i noticed fca extended the warranties for vehicles equipped with the 3. 6l penastar v6 but for my model they stopped in 2013. How can i get my year added to that warranty since it developed the same problems as the previous years???also - front wheel issues constantly! replacements!
I bought my jeep cherokee 2014 awd with 60k miles on it. Within in 6 months, my dashboard said service transmission and it was undriveable. The dealership said it was software issue and fixed it. Not even a year later and i had the same issue again and it is now getting a new transmission. Often when driving, it revs very high and goes nowhere, or if i'm cruising a parking lot, its revving very high and will jerk into another gear. Not only that, but i've had know drive shaft bearing ands a new radio put it. The big issue is the transmission and the repeated tows, missing work, late to work, engine shaking, grinding, and now being replaced. I've owned it my own for 1.5 years, am already at this point. Dealership won't replace it, just told me i have it covered under warrantly and oh well. These issues have happened when starting my car in the morning to leave my driveway, won't shift into gear. Driving on the highway attempting to switch lanes and have no acceleration so i slam on the brakes before i get into an accident because i know if it doesn't take off, its not going to until i least expect it.
My jeep stalls without warning while in motion. Chrysler was notified as well as my dealer. They both indicate that i need to add oil between 750 to 2000 miles to prevent a stall. The stall is a "safety" feature that prevents the motor from seizing according to chrysler. Oil consumption tests were completed at 500 miles with no negative data. There is no warning when the vehicle stalls to include an oil pressure warning. Every 750 miles seems excessive and i would like to think that if the vehicle is operating at low oil pressure, that a warning light would indicate that you are about to stall. Chrysler has closed my complaint with no further action and indicated it was the owner's responsibility to monitor every 750 miles. Each stall was while in motion and on a busy road. The date provided is approximate.stalls have happened multiple times and we replenish synthetic oil with significant regularity.
I was in the turning lane to turn into a grocery store and when i accelerated to turn my jeep accelerated then the check engine light came on the service transmission light, traction control light, service parking brake light,there were several lights that came on and my jeep was still running but stopped accelerating as i was turning into the store on a busy 4 lane road and i was pushing the gas but the vehicle would not move i coasted into the start of the parking lot where it was now telling me to shift my car into park as i did then shifted back to drive and tried to finish pulling into the store parking lot andstill nothing. So i put thevehicle into park shut it off sat for a min turned it back on placed it back in drive the check engine light was still on so i drove it to the nearest auto zone to get the code checked because it was a sunday (today 10/7/18) and the dealer ship is closed. They were unable to find a code and once the jeep was turned back on all lights were off. I drove it home and parked it and i am taking it to the deal ship tomorrow. 2 weeks agothursday sept 27th my car stalled and shut off at a stop light while taking my kids to school the morning after filling my car with gas. It started back up immediately then shook like it may die again then nothing. No light indicators at all came on during that incident so i figured it could have been bad gas and thought nothing of it since i didn't have any other trouble til today. My children were with me both times and we got lucky this incident that happened today sunday oct 7th 2018 we did not get hit because i barely made it into the parking.
While driving on 2 occasions this week my car stalled out of the blue and i lost power. Additionally my car on several occasions has shifted into neutral on it owns while driving.after doing research on the problems i found that some 2014 jeep cherokees were recalled for this exact issue but my car was not in the recall.
Have not had an issue yet, but am concerned there may be.i've had problems with the shifting/stalling/engine hesitation/transmission issues of my car since i purchased it on 2/19/16, with only 15,300 (approx) miles on it.does fine on the highway, but all kinds of problems in town.the dealership is telling me there is nothing that can be done until chrysler corp finishes the computer update to repair all this.wanted this safety issue out there, in case something does happen.very frustrating!
My jeep is popping out of gear, tells me to shut off the vehicle and restart it.i went to dodge to ind out if it could be fixed and they said since its not apart of the recall that we will have to pay out of pocket. There is a recall on this jeep for the 6 cylinder 2014, its for the same thing my jeep is doing. This is now happening almost everyday, im afraid my vehicle won't turn on one day and im gonna get hit by another car or worse.
Driving 80mph on highway when computer shut down, lost power steering, lost response from throttle, rpm went to 0, mph went to 0. Note on dash computer said to shift into desired gear when the car was already in drive. No check engine light came on.
The contact owns a 2014 jeep cherokee. The contact stated that the gear indicator on the gear box began to blink and the service engine indicator illuminated intermittently. The vehicle stalled while making a left turn at an unknown speed, but was able to be restarted. The dealer stated that the fuel pump needed to be replaced. The vehicle was repaired, but the failure recurred. While driving 70 mph, the speed reduced on its own and the vehicle stalled again. The vehicle was able to be restarted and was taken to the dealer for diagnostic testing. The vin was not included in nhtsa campaign number: 14v293000 (vehicle speed control). The vehicle was not repaired and the manufacturer was notified. The failure mileage was unknown.
Engine runs rough and it studded under low speeds
The contact owns a 2014 jeep cherokee. While accelerating from a stop sign, the vehicle shifted into first gear. The vehicle felt as if it were in neutral and hesitated between gears. In addition, the vehicle launched forward. There were no warning indicators illuminated. The vehicle was taken to tasca automotive group (1300 pontiac ave, cranston, ri 02920, phone number: (800) 788-2114), but the failure could not be duplicated. The vehicle was not repaired. In addition, the contact stated that the check engine indicator illuminated. The vehicle was taken to paul bailey's chrysler (425 ten rod rd, north kingstown, ri 02852, phone number: (401) 884-1900) where it was diagnosed that the power train failed. The transmission module was reprogrammed, but the failure recurred. The contact stated that the vehicle was burning oil and blue smoke appeared from the tail pipe. The vehicle was taken back to paul bailey's chrysler dealer where it was diagnosed that the spark plugs had carbon build up, the oil level was low, and the oil pressure sensor failed and needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failures. The approximate failure mileage was 45,233. ...updated 11/12/17/consumer stated transmission- safety issue excessive consumption- burning oil. Updated 7/27/18
On some occasions when i get gas my vehicle will completely stop and turn off right before i drive out of the gas station. Once restart it takes a few times and then i am able to drive. Once on the road it chugs for miles. Once the gas sets it's back to normal again. The fuel pressure gage was already replaced a few years ago. No one knows what is wrong and it would cost a lot to find out the source so i just deal with it until i can sell this vehicle. This has happened since 2017 when the vehicle was not even three years old.
On september 20th at 5:30 am driving 55mph my 2014 jeep cherokee trail hawk suddenly just shut off the whole car. It restated 45 minutes later andi drove it to minot automotive center. The error messages that came on the dash were "service transmission< service emergancy break,check engine light"minot automotive wrote on their diagnostic paper that code u0402 "implausible data recieved from tcm" and code p0975- shift control solenoid b circuit control performance errors were stored.dealer updated the tcm and pcm software to version for tsbs 18-031-14 rev a and 21-043-15they cleared the codes the returned. On september 23 the jeep just died again while driving down hiway at 65 mph, it restarted an hour later and again took to dealer who promply said it would be 4 weeks before they could look at it. Called jeep/chysler service # and assigned case #27877752 and told someone would call me back. Jeep again died on sept 23 2015 2 more times as the dealer said it was safe to drive and jeep wouldn't pay for a rental.i never was called back from jeep so called them again.this time assigned a case manager who just stonewalls me and never returns calls. Jeeps bright idea was to have it towed 150miles at my expense of $664 to another dealer who wouldn't look at it for 2 months. Car dies again while driving 65 on september 24 2015. If we or the other motoring publiclive thru this it will be a miracle.
Vehicle doesn't idle at stop signs or light, often the engine shuts down if brake is applied abruptly. When selecting drive from reverse the vehicle engine dies and same with turning left or right if your feet is not on the accelerator pedal. Happens both on the highway or around local streets.
The first issue arose as the vehicle was being backed out of a driveway. While still in motion, the vehicle produced an audible and visual collision alert with no obstructions present. The vehicle stopped suddenly, partially in the roadway, shifted to neutral and shut the motor off. It was necessary to cycle the vehicle through stop-accessory-run and back to accessory before the vehicle could be placed in park. Once in park, the information center (evic) read "battery voltage low". After returning to the stop position the vehicle was restarted and the malfunction indicator (mil) remained illuminated. Scrolling to the battery status on the evic showed a reading of 13.9v, within a normal range. The vehicle was placed in drive and operated properly, except for the mil for 24-hours with multiple starts and stops.the following day, upon starting the vehicle, again an audible and visual alarm sounded and the vehicle shut down completely, with the evic reading 4-wheel drive unavailable. It then changed to adaptive cruise unavailable, then forward collision warning unavailable. An indicator light with an exclamation mark stated that service was required.again, the vehicle was cycled through the stop-accessory-run sequence without the break depressed to re-set the electrical sequencing. The vehicle was restarted and only the mil remained illuminated. The vehicle was then able to be put in gear and returned to service.both occurrences took in excess of one minute to return the vehicle to operational, and had they happened in an active traffic area, would have left the vehicle a sitting duck for oncoming vehicles. The dealership has been notified and an appointment scheduled to address the issues. No repairs completed to date; owner advised that the vehicle is still able to be driven, but to keep the phone number to roadside assistance handy.
The first complaint is when the car was overheating and it needed a new transmission which was covered under the power train warranty. The second was when the car would have difficulty accelerating, and the main incident was when i was on the freeway (westbound 80 in hercules, ca) and the car would not accelerate beyond 60 mph so i needed to exit and when i was able to safely park the car, it died on me and i had to have it towed to the dealership, costing me over $2500 in repair regardless of the fix a couple years ago. This most recent incident occurred when at a stop light (antioch, ca)the car started shaking about to the die and the screen read 'must place car in park.' after placing the car in park the car started up again, but at every stop the car would shake. Most recently (concord, ca) an alert came on the screen 'service shifter.' after doing my research i was informed that my car may have been a part of a recall affecting the engagement of the gears. Bringing it to the dealership i was told it was not part of the recall, but am still concerned about the vehicle shifting gears, or lack thereof. I have documentation of the repairs and complaints, but do not have access to them right now. If needed i can provide them.*dt
The contact owns a 2014 jeep cherokee. The contact stated that the check engine indicator illuminated suddenly and the vehicle shook and lost power on the highway while driving 60 mph. The contact had to coast the vehicle over to the side of the road. The failure occurred several times and the vehicle was taken to fields chrysler jeep dodge ram asheville (255 smokey park highway, asheville, nc 28806, (828) 667-5213) three times. The dealer stated that the new variable valve actuator assembly failed and it was replaced during the second visit. During the first visit, the dealer stated that the vehicle was low on oil and topped it off. The contact had a code reader, which located codes p1042 and p0302 for cylinder misfire. The contact had to pay for a diagnostic test even though she located the codes with her own code reader. The vehicle was currently back at the dealer for a third time with the same failures and the same codes. The manufacturer was contacted and assigned a case manager. The manufacturer stated that they would call the contact back. The failure mileage was 78,000.
Vehicle stalls sometimes around 20mph. Stalls when foot is left off the gas.
Continuously having issues with the vehicle, related to acceleration while driving in traffic, car shutting off in traffic, not starting back up right away, gears shifting roughly while - is an automatic 9 speed 4 cylinder vehicle. I have been offered a 5% discount on a jeep trade in by the jeep resolution department, but at this point, not sure if its worth buying another jeep. I am afraid of this happening again. Unfortunately, the mechanics, cant find what wrong with the vehicle, and they also test drove the car, driving around the dealership, on side streets, but not in traffic, or stop and go traffic. I am frustrated at this point, jepp knows these are issues with many of there engines, and fail to truly hear the customers complaints, to the point of taking these complaints more seriously. The resolution offered are not good enough to fix the issue, as i feel i would trade this vehicle in and they will turn around and sell it again.... Not safe at all. !i need help, as i don't know what to do next, take the offer or just trade in with a different dealer and car type/model nothing chrysler/jeep related uuuggghhhh!
When driving the check engine light will come on. The vehicle then starts driving very rough shaking the whole car and it has reduced power.
My wife's 2014 jeep cherokee has 40k miles on it and about a month ago she took it in for service because it started shuddering/vibrating and then shut-off/stalled on her and displayed 'service transmission'. We had it towed to a local dealer here in va and they said it was software recalls that addressed this issue. We took it back 2 more times to this same dealership and they second time they said conveniently that another software fix had come out to fix the issue but we had to pay for it regardless of having the extended warranty because as the service tech put it 'things break'. The third time they told my wife it was her fault for 'over filling the gas tank while pumping' since the issues seem to happen without fail every time she has filled the car up to a full tank since the first issue. Now we are taking it to another dealer for the same issue (4th time no fix).
While vehicle is in drive, the transmission will not engage or will lose significant power, especially on an upslope.in order to get the car into gear, you need to gun the engine, causing a jerking of the vehicle.in order to get up a hill, you must speed (breaking the law) so that the engine has enough to get the transmission in the proper gear.the cause is due to a software update by the dealer that apparently cannot be rectified, and the safety of the vehicle is seriously in question by the drivers of this vehicle.
The contact owns a 2014 jeep cherokee. The contact stated that while his daughter was making a left turn, the vehicle stalled with the shift to drive warning and low battery lights illuminated. The driver coasted into a parking space where the push to start button was depressed several times to turn the vehicle off and on. The vehicle was restarted and driven to pomoco chrysler jeep dodge ram of newport news (12629 jefferson ave, newport news, va 23602) where the failure was diagnosed as a defective fuel pump. The fuel pump and canister were replaced. The contact stated that the fuel pump and canister were replaced by the previous owner in 2019. The contact stated that previously when the vehicle was filled with fuel, the vehicle stalled. The contact stated that his daughter parked and left the vehicle running to burn fuel to drive the vehicle without issues. The contact stated that the fuel tank needed to be at a half ortank to prevent the vehicle from stalling. The contact referenced manufacturer tsb: s1814000002 as the cause of the failure. The manufacturer was notified of the failure and a case was opened. The failure mileage was unknown.
This vehicle's transmission slips in and out of gear without warning.this causes the car to "jerk" at any given time.it sometimes happens as i am accelerating, but also happens as i slow down so there is no definite action that is being performed to cause this problem.
Sorry i'm not sure why it does this... When i'm driving sometimes and i take my foot off the gas to slow down.. For some reason my car on it own.. Speeds up.. I watch the rpm and there is a big jump in rev.. I'm not sure what that is.. I actually lurch forward. I'm scared that one day it's going to hit a person or go through the wall of my garage!the second thing is mylight switch i am not sure why but twice it's pushed into my dash board .. .the first time it happened i was stuck at dusk .. Couldn't drive..my normal dealership in north seattle called the dwayne lane in everett and they told my dealership that they won't do warranty work.. So my dealership had to send out a guy from service and drive all the way to everett to do a temporary fix...the third complaint .. Now at 9500 miles there's a leak in my engine coolant.. And it left me stranded in everett and had to be towed.. By the way tried to go to the everett dealership dwayne lane and again they wouldn't help me this time.. I had no ride home and they wouldn't provide a rental car.. Even though i paid for a very expensive extended warranty.i had the car towed the next day to marysville jeep dealership and they are wonderful!don't buy from dwayne lane in everett!!!! the service department is the worst in the country. I've heard many horror stories from clients.. To tow truck drivers .. To other dealers.
I was driving on the freeway when the car started decelerating rapidly, the "park" icon came on and the message center said "unable to shift gears while in park, check transmission" and the engine light came on.i was unable to accelerate.thankfully, i was able to pull over to the shoulder but the car would not shift gears.i turned the car off and immediately turned it back on and the car was still unable to shift gears, i could feel the car trying to shift gears but couldn't. Engine light and unable to shift gears/check transmission message still appearing.i turned off the car a second time and waited a minute or two and turned the car back on.at that point, i was able to shift gears and accelerate again, however, the "check engine" light would not go off.
Similar to what occurred with the other posts, on saturday my car stalled while at a stop sign.disabled, the engine light and the service transmission indicator came on the dashboard. Following the advice of some helpful gentlemen, i was able to get the car home.on sunday, i took the car to the dealer and the diagnostic test reportedly stated it was the transmission and then a subsequent call identified the issue as an electrical issue.i picked the repaired car up as directed and then the car stalled.i was almost rear-ended as the car was disabled with the hazard lights.i managed to coast the car into a parking lot by using the advice of the gentlemen and then called the dealer, this is the second time the car abruptly stalled. This time it would not start for me to pull into a parking space. I was asked to drive the car back to the dealer, i refused.after speaking to the general manager of sales, the dealer sent two people to bring the car back and the person driving my car stated it stalled twice but he knew how to get the car going.monday i missed worked, tuesday they provided a rental, today i picked up the car, and tonight i am in a dealer's rental that will need to be exchanged for another rental tomorrow.this has been a taxing experience that is not expected for a car that was purchased new at the end of april. This is my second jeep but from what i am reading, there is something wrong with this car that needs immediate attention.
While parking the vehicle, the parksense feature disabled on its own. Immediately thereafter, the red lightning bolt indicator light appeared on the dash, which has been known to be associated with the electronic throttle control, glow plugs, swirl motor failure (low pressure in rail or fuel rail pressure malfunction) and also speed sensors. The vehicle then revved up on its own without acceleration while my foot was positioned firmly on the brake pedal.immediately following that, the word "transmission" appeared on the dash, then the check engine light, then the collision indicator as if a car crash had occurred, which it had not. Finally, the power steering became very stiff.drove the vehicle to the dealership it was purchased from and they said the codes were unknown like hieroglyphics.left vehicle there.the following monday the dealership informed me there were 3 software upgrades that were needed on the vehicle, however, those upgrades did not correct the problem. Technician also informed me the car was not safe to drive and they didn't feel safe driving it themselves and got off of the highway during a test run.the technician further explained the vehicle had 3 test runs and failed all 3 and it was beyond their expertise so chrysler engineers would be consulted this week.lastly, the technician informed me i "may be ahead of a recall issue."the car is 5 and half months old.i ordered the car, meaning, i had it made/built from the manufacturer. It was not a car purchased from the lot. Therefore, no other drivers of the car and it is brand new. It is a safety concern, especially since the cherokee has been out of production for many years until the 2014 release.as a side note, i remember an incident that occurred the week prior when the vehicle had difficulty shifting gears (automatic transmission). Instead it stalled and revved on its own.
While driving down the interstate at 70 mphthe electronic transmission disengaged and the vehicle started decelerating to a stop..luckily the traffic was light andi was able to pull off to the shoulder before coming to a stop. The vehicledid not roll, it started slowing as if braking.,i was lucky to not be rear ended, there was no for warning and probably no brake lights.ifeel the vehicle is unsafe to drive and want to know why itjust shut down at 70 miles per hour,itmay have resulted in a serious accident if the traffic hadn't been so light.articles on the internet indicate the launch of the vehicle was delayed by transmission faults. I believe it was put into production faulty. Please investigate.
I parked my car in the garage as usually (so vehicle was parked). On top of my garage there is my neighbor's apartment and my apartment is on top of the neighbor's apartment. I am completely sure that, when i came home the night before, i had shut off the car (using the push button- the car has a keyless ignition system) but in the middle of the night the car turned on by itself. We don't know for how long the car was running but it ran enough time to fill my neighbor's apt. With fumes and also the fumes reached my apt. Upstairs where i was sleeping with my daughter. The two of us (my daughter and i) were lucky because i had all my windows open (it was hot that night) but my neighbor ended up in the hospital for 3 weeks. At least 19 deaths have been reported nations wide due to keyless ignition malfunctioning issues. There should be some sort of automatic shut down after a certain amount of time but there isn't one in any car that have this keyless ignition system. Also very few manufacturers have added a beeping or audio alarm to warn drivers they have walked away with the fob but failed to turn off the ignition. I did turned off my car but still it turned on by itself, causing my car to idle in the garage for many hours. I believe the start/stop button on the dashboard of my car is actually malfunctioning. However when i told this to jeep dealer they said the car is perfect and they want to give me back only $15k. I paid $24k for that very dangerous car!since the incident on september 16th,2017 i have been having anxiety issues and also i had to rely on the goodwill of friends and the use of a friend's car. I now need to move on from this incident and get a car that i can rely on and feel safe parking it in my garage but i want to make sure that these cars are out of the market asap so none will suffer what we suffered. Thank you. ..updated 01/04/18.updated 8/20/18
Transmission slips, causing excessive rpms, abrupt and jolting shifts, and sudden variations in rpms. This has been an issue with the vehicle for several years. Have tired multiple times going to dealer to have the issue solved, but have only been given new updates which have failed to solve the problem.
Car shuts off while driving. Leaving me stuck in middle of road and will not turn on for prolonged period of time.
The contact owns a 2014 jeep cherokee. The contact stated that while driving at approximately 25 mph, the engine stalled without warning. The failure recurred five times. The vehicle did not restart the last occasion. The vehicle was towed to a dealer where it was not diagnosed or repaired. The manufacturer was not made aware of the failure. The vin was included in nhtsa campaign number: 16v529000 (power train) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 17,000. Parts distribution disconnect.
My wife was on her way to work for the last day before christmas and got 2 blocks from the house before calling for help.the vehicle lost power and luckily she was able to get off of the road.it was rainy both the day before and that morning also.she said there was a message that came up saying shift into park and start the car.she couldn't get it to start again.i met her and after trying, got the car going but noticed that i didn't feel any response or hear any engine revving when pushing the gas pedal down.it also seemed to start fairly rough.she took my vehicle to work.i checked the vehicle later and it started ok.the battery voltage was the normal 12.6v and 14.7v when running.at first i thought it was a fluke.the next day as the vehicle wouldn't start. We decided to wait until fri morning with christmas being thurs. The vehicle did start before the flatbed towed it off to the dealer. The dealer had the vehicle all day and was about ready for me to pick it up when they noticed a loss in pressure at the fuel pump and decided to replace it.after we got the vehicle back it ran ok for a few days but then on 1/3/2015 it cut out again about two blocks from our house in the other direction..it was again rainy outside. She again saw the same message.i met her and got it started again but also again noticed no reaction to stepping on the gas pedal.when i shifted it into reverse it then seemed to react to giving it gas fine and drove home ok. We took it to church and around town the next day and it seemed fairly normal. Having gone through rough shifting problems with this vehicle early and two transmission problems with chrysler grand voyagers and then this jeep and the articles on this site that seem to be pointing to jeep transmissions i think chrysler better come up with the right fix very soon before someone gets killed.
On my way to work one morning, i was driving on a three-lane highway, going roughly 73 mph when suddenly, as i was attempting to maintain my current speed 'consistent with traffic flow 'my vehicle would not enable me to accelerate. During my inability to accelerate, my vehicles electrical system surged, illuminating my check engine light, traction control light, and cabin lights.as a result, in order to remain uninjured, i crossed three lanes of moderately congested traffic, and turned my vehicle off for approximately 5-7 mins. Upon starting my car, i was able to accelerate; however, both lights were lit on my dashboard. After driving 130 plus miles, i immediately drove to the dealership i purchased my vehicle from'they conducted tests; resulting in a computer glitch. The dealership addressed this by clearing the transmission control module. This answer was very unsatisfactory to me as i purchased this vehicle brand new in june 2014 with less than 100 miles. Therefore, i contacted the manufacture and sought assistance. Since, i have been asked to make an appointment with 2 different dealerships, totaling 4 service visits 'all inclusive. Over all, i am extremely upset and unsatisfied. Buying a new vehicle with transmission issues and or computer issues is not ideal or expected. Now, i am slightly paranoid every time i drive my vehicle 'hoping i will be alive to retell both the dealership and manufacture this problem has been duplicated.
Today's not the first time i've had problems with my 2014 jeep cherokee, but i will say i'ts been the worst! drove my car during the day then all of a sudden during high traffic hours it decides tojerking and shake while pulling to a red light so i pull into my local wal-martto see if it was something with my battery because the light came on but the guy said everything was fine so i tried driving more and the car jerked so hard i thoughtsomeone hit my car but no one had . While car was in high speeds itstarted decelerating while on busy roads nearly causing multiple accidents. While driving it loses power giving me a message saying service transmission, battery light and engine light comes on, and while in motion the prnd the d would blink constantly
The 9 speed auto trans is dangerous, sometimes it is does not respond to the gas pedal and also it lunges at red lights just before a complete stop after i take my foot off the gas. This happens on a daily basis, below it only gives me one choice but it happens every time i drive it. I have had it in to warwick jeep on rt. 94 in warwick ny where i bought it more than 4x to fix the problem and within a day or two it just comes back. Very unsafe!
On september 5th, 2017 as i was driving (in motion) on a busy highway, i lost all acceleration power, my check engine light came on, and 'service transmission' showed on the display. I was able to pull over and i restarted my vehicle and was able to get home. Once there, i called the dealership and scheduled an appointment for the following week. I mentioned, while making the appointment, that the light and 'service transmission' display had gone off upon restarting my vehicle. They assured me that a fault would still be logged and to bring it in. After arriving at my appointment, the service technician pulled the logged code (p072900 (99 - house tech) a), said he has never seen that fault, and because it was no longer active they couldn't help me. There was no explanation of the code, no explanation of possible causes for the code to log, no examination of my vehicle, no recommendations for if it were to happen again.
The contact owns a 2014 jeep cherokee. The contact stated that a very strong odor of mold emitted out of the air vents which increased when the air conditioner was activated. The vehicle was inspected by an independent mechanic. The technician was unable to diagnose the failure. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 14,000.
Significant leak in oil filter housing due to plastic material. Mopar replacement filter housing is backordered and is currently on the 7th revision (partnum ends in af). Multiple reports of this exact problem. Leaking oil on pavement while stationary and in motion. Oil can cause serious injury to others on road and premature engine failure while driving. This is a dangerous design flaw. This should be a recalled product after so many complaints.
I have a 2014 jeep and every time i drive the transmission slips gears, mostly if i am slowing down but it also does it when i am accelerating. I have had this problem for about 2 years now and the dealer says it nothing to worry about. I also have a problem with the air bag light it keeps coming on and offi have told the dealer about this and it has taken them months to finally listen to me. Then i find out that there is and electricall problem, honestly what else can go wrong. I mean seriously 6 recalls already and i am sure there is no need for this. To be quite honest i was told today that my car was no safe to drive sue to the electrical issue.
Transmission has been knocking very hard when i put it into drive. One day when i started my car in my driveway, the check engine light came on and a message stating "service transmission, place car into park then into desired gear." once i put the car into drive, it felt and sounded like my engine was going to jump out of the car. I tried to turn my car off and restart it, however, i had no success with that. I have had no issues at all with my driving up until this point. I bought my jeep in december 2013 and this issue occurred november 2017. I service my jeep on a regular basis and do not drive recklessly. This issue happened all of a sudden. A day before this happened, i did notice when turned my car on and put it in drive, the transmission did "knock" into gear a lot more aggressively than normal.
While driving, when i take my foot off the gas pedal in order to coast, the car will accelerate. While driving, when i take my foot off the gas and begin to brake, my car will accelerate. This has been happening since i purchased the vehicle on oct 30, 2014. It was a minimal occurrence and would come and go, but now it occurs every single time i drive the car. This daily issue where my vehicle accelerates when it should not has been going on since approximately mid-late november 2014.
On several occasions, this car has just stopped while in motion.dashboard lights light up, get transmission warning.have taken the car in on numerous occasions to be told that it needed an update on the computer.it is very scary to be driving a car and not know when or if it will shut off, and that an "update" would cause such an incident.i have had trouble with this car since the day we purchased it.i have reached out to jeep and they just said to take it back to the shop so they could run tests on it, this was after it had been in the shop for 3 weeks.it seems like many others are having the same issue with the same model car.someone is going to get killed if something isn't done with these issues.there should have been a recall in this faulty vehicle.i am posting that this new occurance happened today, but it has happened on several other occasions.
The contact owns a 2014 jeep cherokee. While driving various speeds, the vehicle stalled and the transmission service warning indicator illuminated on the instrument panel. The contact stated that the instrument panel suggested restarting the vehicle. The vehicle was restarted and functioned normally. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 37,000. Updated 09/27/16*lj
On two different occasions i have been in the process of driving the car down a city street when it has for no known reason shut off and become immediately inoperable.the first incident of this was in june 2020.i had the car towed to a mechanic where they could find nothing wrong.they changed the oil and replaced the battery but got no indication from the diagnostic report that anything was wrong. They suggested i take the vehicle to a mechanic that specializes in electronic issues.they found an issue in the steering column that they said may have been the problem.i had it repaired and thought it was fixed.this past saturday (1/16/21) i was in the process of driving the vehicle down a city street when again, with no warning, the engine shut off.i had the car towed to a mechanic again and again, they can find nothing diagnostically wrong with the vehicle.i have documentation for these issues but it is in the glove compartment of the vehicle and it is at the mechanics.i can provide if needed.
The contact owns a 2014 jeep cherokee. The contact stated that while driving uphill at 55 mph and towing an rv, the temperature gauge on the instrument panel increased to the hot level. The contact stated that the temperature started to go down after reaching the peak of the hill. The contact stated that the failure recurs every time the vehicle was driven up an incline. The vehicle was taken to the dealer, where the failure was unable to be duplicated. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 3,000.
My car will shift hard in reverse, sometimes into drive, and also from 1st gear into 2nd gear.also, when turning, and trying to accelerate, i notice the car feels like it is in slow motion and does not accelerate, even if i am stepping hard on the pedal.i have also noticed that the car will not shift into higher gears when climbing in elevation.many times i have been driving up in elevation, and will be stuck in 4th gear unable to shift to a higher gear.the problem all seems to revolve around this new 9 speed transmission.i have taken to the dealership, and they have checked the computer to find nothing.i am updated on all of my recalls.i was told next time, "i should buy a v6" by the dealership.
Numerous computer/electrical intermittent issues with vehicle. Most recent episode the care would completely shut down at freeway speeds. No engine, no lighting, as if it was hit with an electromagnetic pulse. This unfortunately locks the steering as well. The key fob is non responsive. After 5-7 minutes (if you happen to not get hit and die), the car comes back to life (interior lights come back and after another minute will start). Also have had "service air bag indicator system", "service parking brake", "service transmission", "4wd system unavailable", check engine light, traction control light, battery light, parking brake amber service light, flashing odometer, flashing d in dash. Dash completely goes blank intermittently as well. Transmission has also been stuck in neutral numerous time (can not turn car off unless in park, cannot shift). Numerous trips to dealer for warranty service. This last time they found a ground connection loose in the driver side kick panel. So if that ground comes loose or frayed, the car can just kill me?
The contact owns a 2014 jeep cherokee. While driving 25 mph, the accelerator pedal was depressed, but the vehicle hesitated and jerked before moving forward. In addition, the vehicle failed to start. The failure recurred on numerous occasions. The vehicle was taken to a dealer where it was diagnosed that the engine needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was not notified of the failure. The failure mileage was unknown.
When quickly accelerating from a complete stop (such as pressing the gas pedal all the way down), my 2014 jeep cherokee(3.2l w/ active drive i) significantly shakes from left-to-right similar to where a wheel would be out of balance. This seems to affect performance as well, where the vehicle lags to pick up speed right away, which is concerning when needing to quickly cross expressway intersections.
The contact owns a 2014 jeep cherokee. The contact noticed a burning odor under the hood and, within seconds, the engine caught fire. There were no injuries. The fire department extinguished the fire and stated that it initiated at the transmission area. The vehicle was towed for further inspection. The manufacturer was notified. The failure mileage was 30,000. ..updated 05/17/16
Jeep cherokee sport , car shut off while driving . Pulled over to side of road , attempt restart , car started on 2nd attempt. Transmission on vehicle , shifts poorly rpms , stick on acceleration and when attempting to merge into traffic , car downshifts . Could cause accident by someone running into car .
Takata recallcar bucking when shifting into gear. Also there was a knocking noise when driving at different speeds and when turning the wheel or going over bumps.it got so bad that it sounded like my tire was going to fall off or the underneath of my car. Also my car was shaking when it would hit a bump. There was also a whining noise that would occur when i turned my wheel either way.this problem has been occurring for almost two years now, everytime i brought it back to the dealer they stated that my "car was fine" was not until i brought it to another mechanic that they told me it was my front passenger wheel ball joint.this would occur while the car was on the highway or side roads, as long as the car was in motion. Also my car would have problems when shifting. The car bucked on my on the highway when i was going 65 the car lights started flashing and i got warning lights stating to put car into desired gear, check oil and transmission. I pulled into the break down lane and put the car in park. Turned the car on and off & the same thing happened.
Engine oil cooler leaking. Car has 69000 miles and the plastic engine oil cooler mounted on the engine block is leaking. Seals are bad because of the design of the part. Multiple 2014 cherokees have this issue. Known issue for local dealer. Significant fluid buildup under the car and monthly need to refill oil with issue.
When driving at highway speeds (68 mph) and slowing down, the gears on the 2014 jeep cherokee downshifted, resulting in an increase in speed, despite pressure being applied to the brakes.this occurs with the automatic transmission when braking change gears from 4th to 5th gear.the shift into 4th gear is followed immediately by a 500+ rpm increase in the engine.if heavy, consistent pressure is not applied to the brake, the car will accelerate 1-2 mph.if heavy, consistent pressure is applied to the brake, the car shifts violently and the car "lurches" forward due to the increase in rpm.
This is the 3rd time it happened. My previous odi # 16038484. While driving out of the parking lot the car just stopped and the car screen has a message to shift the gear. I did that and the car shakes/jitter. The parking attendant helped me to push the car on the side.
2-18-18 in the morning backing out of driveway engine cut offf. 2) 9-12-17 in the daytimeon a local town rd. Making a left turn engine cut off.5-16-17 daytime stopped at a red light on route 17 hwy engine cut off. 6-16-15 daytime going 20 miles an hour engine cut off in the middle of the road local town road.this is happening because the oil level is below a certain level,however the oil is not at a low oil level according to the dipstick.dealership said we have to check the oil level every time we drive our vehicle.having many problems with engine/transmission still under warranty but i am not getting any help i was told there is nothing that they can do to help me.
After only 21000 miles and regular maintenance at the dealership, my check engine light came on.the dealer would not book me a service appointment any sooner than one week out.two days after the check engine light illuminated, as i was driving on a city street to work, a "service transmission" warning appeared and the vehicle immediately became unresponsive.even switching to tiptronic and no matter how much the gas pedal was depressed, i was not able to accelerate nor have the engine rpm move beyond 1000 rpm. I was lucky that i chose not to take the highway to work or i would have been rear-ended with the car slowing down so much.
At four different random occasions vehicle will disengage the transmission while in drive and become uncontrollable only thing responsive are the brakes. The power steering will go out as well and the vehicle transmission light and parking light will appear on the gauge display. After pulling over on the highway and letting the vehicle sit off for 5 minutes, i would then restart the vehicle and still get a indicator stating to put the vehicle in park when it is already in park. Afterwards vehicle indicator lights would go away after a few restarts and once put in drive gears would shift roughly. After multiple times of turning the vehicle on and off things will return to normal but as stated before i have no clue what triggers the transmission to disengage. It has happened to me while driving through the city and highway going at different speeds.
The car is only 5 months old. Has a zf 9 speed automatic transmission and 3.2l 46 24v -vvt engine. I was driving on a tollway in moderate traffic at a speed of approximately 60-65 mph. Without slowing down or changing speed, the display on the dash listed "service transmission". All power to the engine was lost and car began to slow down. Would not respond to acceleration. Check engine light, stability control light, p! were all displayed. Had to find a way to the shoulder and stop car. Turned off car and restarted it. "check transmission " was displayed. Put it in drive and it felt like it was starting in 2nd or 3rd gear. Would not shift gears. Could get up to 35 mph with the tach at 2000 rpm. Would not shift at all. Got home and let car sit for a few hours. Started car after sitting for a few hours and the "service transmission" was gone. All other warning lights were gone except for service engine light. Drove to dealer next day and car appeared to shift ok. Dealer loaded pcm flash update. Reprogrammed tcm per tsb 21-018-14. Reprogrammed rf hub per 08-077-14. Car appears to be driving ok. Dealer said they couldn't find any problems with the transmission. They treated this very lightly . I feel this is a significant safety issue. Lost all acceleration and control at high speed. No notification of updates were sent previously.
After having the recall for the transmission control module fixed my car started stalling out. It shifts into neutral while driving and you have to stop and shift to park then back to drive. It will not idle for long and will die if you don't constantly pump the gas pedal. It almost died on me while making a left turn into a parking lot in on coming traffic. And it didn't want to go up hill into my driveway, which is a tiny incline. I didn't have any issues with my car until after the recall.
When first purchased vehicle problem were it acting like it wasn'tgetting up the speed now again im having the same problem as i did before with the stalling and acting like it don't want to run. The gear throtters and the vehicle runs very slow was in traffic and was so afraid someonew as going to run into me cause all a sudden the jeep started stalling and not moving after a few minutes it then would put up speed this is very unsafe im afraid to drive my 2014 jeep cherokee because of the stalling and the transmission light keep coming on check transmissioni have taken it to jeep twice within a two week period and im having the same problem first they serviced the transmission said nothing was wrong with the transmission secondly a week or less later the light came back on again i took it back they said put a brand new battery in it the same problem i asked jeep was there a recall on that particular vehicle if so it need to be addressed and fix before it causes a traffic accident.im so afraid if there's a solution that could have been corrected if jeep been having problems with any transmission issue with the 2014 jeep cherokees . Only had this vehicle 4 years and i keep it service .the vehicle had to be towed over a week ago because of the same issue because the transmission service light came back on the vehicle would not movewas fearful.getting a warning put gear in park cut off vehicle and restart when did it continue to stalling and would not switchin drive motion.
I bought the jeep 8/2017 and took it to the dealershipmid 2018 and complained to the dealership that the jeep accelerates on its own while i'm driving that i have to put my foot in the break to slow the jeep down. Right after the dealership finished their testing they stated that they didn't notice any acceleration with the jeep was fine but it was still accelerating while i drive it and right after i left the dealership the engine started knocking making aticking sound and had been doing it a year after i brought it. I'm scared i will get in an accident because it seems to speed up (accelerates) on its own. This happens on the city streets mostly and more if i'm goin down a small hill with my foot on the break it automatically speeds up and the engine revesup past 3 to 4 rpm with my foot in the break. My electric problem is the radio and backup camera doesn't not alway come on when i turn on the jeep some times it takes like 5 mins for it to come out or it comes in after i've drive a few blocks. I let the car run and warm up before i pull off.
2014 jeep cherokee .on thruway passed tractor trailer and moved into right lane digital reads 0. Message display something about not being able to shift while in motion. Shifter 'd" still lit red. Pulled over to a stop. Had to shut off and restart. June 2 on thruway in left lane. Digital reads 0. Same message as above plus '4wd is unavailable' shifter 'd" is still lit and 4wd is in "auto". Just 2 hours ago pulling into my driveway. Digital reads 0. Same two messages . Now shifter "d" is flashing 4wd lit in "auto". First 2 times they tell me they can't find problem. No codes they say and can't duplicate when they drive it around the block.can't wait to hear what they say tomorrow. Car has needed 5/6 updates since i brought it home march 2014.one of the updates was after the first incident. Something called a 'snap ring' .i just had it in for oil change a month before.i also had an oils change a month before the second incident. They said no updates that day but it needed 4 when i brought it in after last weeks incident.all 3 times the electrical was still on.nice to know i can die in a firey crash but still listen to tunes. I hope you can help. What an i supposed to do?
The contact owns a 2014 jeep cherokee. While driving 15 mph, the vehicle jerked and independently shifted into a lower gear. The vehicle was taken to lithia chrysler jeep dodge of billings (2229 king ave w, billings, mt 59102), but the dealer was unable to diagnose the failure. The vehicle was not repaired. The dealer asked the contact to bring the vehicle back. The vehicle was not diagnosed or repaired. The vehicle was taken back to lithia dodge a third time, but the cause of the failure still could not be diagnosed. During the fourth visit to the dealer, it was diagnosed that the throttle position sensor failed and needed to be replaced. However, the diagnosis was later revised to state that the vehicle needed a software update. The vehicle was repaired. The manufacturer was made aware of the failure and contacted the dealer. The approximate failure mileage was 60,000.
I was driving around 9:30pm on wednesday from class back home (12-15 min drive) on a busy highway (ga 400). I hear a ding and looked down and noticed that my vehicle began to decelerate from 65 mph, i was unable to pull over to the side of the road. The car stayed that the transmission needed to be serviced and that there was also an issue with the park shift. The d light on the gear shift also began to blink; the vehiclee case to a complete stop in the middle lane on the highway, i had to call the police to come and block the highway and have someone move the vehicle. When we attempted to put the vehicle in drive again it began to move backwards this time. This is the second incident in which my jeep began to decelerate, the first time was a few months ago last year (oct/nov), the car did the same thing on a busy road where it began to decelerate and wouldn't pick up any speed whatsoever when gassed. Once i tried to turn it back on and drive the vechicle it began to move backwards in drive. The car was towed to keep and they said the issue was battery related and 'fixed' it, i picked it up a few days later and the car began to decelerate the same day while i was driving on the highway. I had to get it towed back to jeep; i was informed that there is no issue and it seemed that they missed a step upon fixing the battery. I inquired whether this is part of the issues people faced when it was recalled in 2014/2015 and was told no. I asked if they're sure it is safe to drive and they insisted that it was.
Sometimes car won't start completely out of oil no warning not fit for change bucking from transmission cooling 2 codes set off one said vacuum leak other unknown complete electrical panel went pickles across dash radio phone sinking have to shift down car for to rebut motor sounds like jet engines now tapping all four brakes rotors and calipers needed to be replaced bucks forward no warning lights have to manually go threw computer to find out what is wrong transmission worked on twice told at first nothing wrong also ac failed now other fans not working cooling not holding shaking in dash gone up as high as 300 smell antifreeze all before 2000 miles.
The contact owns a 2014 jeep cherokee. While driving at unknown speeds, the vehicle burned an excessive amount of oil and stalled without warning. The vehicle was taken to an independent mechanic. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and opened case number: 32089788. No further assistance was offered. The failure mileage was 90,000.
When i got off work one morning, about to get on interstate but jeep was acting funny, all the warning lights came on, so i decided to stay on service road, came to a light and stopped, mind you all the lights were blinking and then my wipers started going off, the jeep wouldn't go then it died. I tried three times to push the start button but the jeep didnt start until finally the 3rd time, it didn't drive well, spudders until i pulled over into a parking lot, the car warning lights were on and flashing wipers going without being on. I turned the car off and waited for about 15 minutes and it came back on still had warning lights on but not flashing and the car drove fine all the way to the dealership. This happened about 5 weeks ago they found nothing wrong. About two weeks i was backing up, then put in drive and the jeep continue to back up, had to put in park then in drive to go forward this happen three times on that day, then on same day was driving on the interstate and going about 73 mph it was driving rough, the rpms stayed on 4 and never did idal down. Took to dealership again, nothing wrong. Then on friday 7/29/16 same thing with all the lights and wipers going off, back to dealership, as of yesterday tuesday still nothing wrong. I brought with 176 miles on it, never got the extra warrenty or service warrenty sorry don't the money for that, i had to pay for my own rent a car, dealership won't pay for it. I have 57000 miles on my car in two years, all hwy miles i work far from home. I want to trade but will be upside down very bad. I don't feel safe in this jeep and will never buy another one ever, ever, ever... Jeep dealership doesn't give a rat's [xxx] either. Not a happy camper.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
I have an oil leak in my card. I had the car inspected and it was found there was an issue with the oil filter housing. The problem is that many many jeeps have the exact some problem. I was told there was a back order of over 40k and i would have to want up to 6 months until i had the issue resolve. Jeep has not recalled the part. Jeep cannot tell me when the part will be made available. They have no efforts to help me remedy the situation at all, i.e., offer a loaner car, take trade in, or even explain how they are going expedite the situation. I've contacted my jeep certified dealer which only told to contact corporate. I'm filing this compliant because it appears to me jeep has a major manufacturing issue with their jeeps and have taken no steps to correct or help their customers in any way.
Reported our problem in may 2016 -- received a recall notice months afterward, however, dealership said "didn't apply to our vehicle" - we had exact stated problem on the recall notice - so confused, frustrated, not to mention afraid to take vehicle on long trips on expressways - we rent cars for this (our problem:vehicle turned "off" completely in the middle of a busy expressway - we are lucky to be alive!)
Vehicle being considered for lemon policy.vehicle is surging / moving / creeping when stopping at less than 2 mph.wife will no longer drive due to safety concern.has forced us to seek rental vehicle until chrysler approves solution.transmission "klunking" during 2nd to 3rd gear shift change.recent hesitation from engine when starting in 1st gear as normal.this is new transmission and appears to be getting worse since replacement and stall issue reported during highway driving which forced vehicle to side of road with no power.dealer notified.chrysler will not authorize rental vehicle until resolved, very dangerous situation to continue to drive.
The contact owns a 2014 jeep cherokee. The contact received notification of nhtsa campaign number: 16v529000 (power train); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. While attempting to stop the vehicle, the engine and brakes failed, causing the contact to rear end another vehicle. The air bags did not deploy. The vehicle was towed. The contact received chest and hand injuries, which required medical attention. A police report was filed. The manufacturer was made aware of the failure and stated that the vehicle would be investigated. The approximate failure mileage was 48,000. Vin tool confirms parts not available.
When parking my car and driving into the space suddenly i had an engine surge. It happened so suddenly.i tried to park it yet again and the same thing happened. This time i received damage to my vehicle when it was stopped by a large light pole. I called triple a and had it brought to the dealership. They put new brakes on the car.i felt secure .the third time i was slowing down due to vehicles in front of me. Suddenly the car surged again. I pulled out of my lane quickly so i would not hit the cars in front of me. Now i was in the oncoming lane. I saw a car horizontal to my car. Brakes did nothing to stop me. I hit her car. It happened so fast.luckily, the passenger was shaken up and taken to the hospital.this happened on a city st.the vehicle was in the process of turning into the library when the accident happened.
My jeep sputters and dies after gas fill up. Very dangerous as it happens at random and has scared my family as trucks bare down on us as we are stalled in the road unable to get car to restart. About 1 to 3 miles after fill up the problem disappears until next gas fill. Please issue recall before someone gets killed. In motion car is sputtering and unable to gain speed. Once at a stop car immediately dies locking all power functions and is difficult to restart. This has happened several times.
The contact owns a 2014 jeep cherokee. While driving 40 mph, the vehicle seized and the engine revved as the accelerator pedal was applied. When the brake pedal was applied, the rpms increased to high. The "service transmission" message was displayed. The vehicle was taken to larry h. Miller chrysler dodge jeep ram (1800 w 104th ave, westminster, co 80234, (720) 907-0928), but the failure was unable to be duplicated. The dealer stated that a software update was needed and the oil was low. The repairs were made, but the failure recurred. The vehicle was taken to an independent mechanic where an oil change was completed. The manufacturer was contacted and referred the contact to a local dealer. The failure mileage was 88,000.
In the wake of receiving my car back after transmission replacement (due to the car shutting down while driving), i turned it on the other day and all the lights on the gear shifter console lite up and stayed lite. I brought my car into jeep and was told that it was throwing a code, some kind of lost connection error but they have no idea why or how to fix it because it isnt doing it any more. This is the second time in 2 months that my car has been in the shop to fix an issue which jeep claims is an oddity to my vehicle and not a known issue.
After receiving a recall notice, we had the transmission serviced at nw hills jeep in torrington, ct. On may 11. 2015. Friday, july 17 i was driving at about 25 miles an hour. With no notice, the car stopped dead in the road and put itself into park. I could not start or move the car in any way, the mechanic who towed it had to go under the gear lever and over ride the park button.i was on a quiet country road. If i had been merging onto a highway, it could have resulted in a fatal accident. At 25 mph, i had absolutely no control over the vehicle.
I purchased my brand new 2014 jeep cherokee with 30 miles. After about 1500 miles it began shifting very hard in low gears jerking , it red lines extremely hard to where it will jolt the jeep and when icome to a stop it would begin raise rpms and accelerate. It would scare me senseless. I took it to the dealership they said that's how it performs and made me leave. 400 miles later the transmission completely blew out going 50 in la traffic. It was on back order for a month. Since then i have taken it in 8 times for the same problem a few times they have updated the tcm now they are saying there is no codes and they cannot duplicate it, even though it does it every single time. The jeep will not know what gear to shift and leave me stranded in intersections before it shifts and peels out. When i break it'll pick up speed it is extremely unsafe and unreliable. Jeep has no fix for it and will not buy it back nor compensate me in anyway this isn't right and they should be forced to buy these be back. Last weekend i took it on a trip going downhill at 60 mph 2000 rpm i tapped the break and the jeep revved to 5000 rpms also my horn is he hardest horn to push ever it does not work. The service department said its a little harder than normal but they cannot replace it since it doesn't give a code .everyone and their mother is concerned and complains about this issue. One day this thing is going to get me in a wreck. I paid good money for this vehicle i just want something safe and reliable for my family. I wish jeep chrysler however it is would just do the right thing.
While driving my 2014 jeep cherokee just shut down. After jumping the battery as soon as we took the cables off the car shut off again. My vehicle was in motion on a city street
As with many other vehicles my vehicle is sitting of on its own. Saying that car needs to be in park. Dealership says it is a safety feature to shut engine off in the middle of the freeway.the feature is designed to do this when it is low on oil. No wasting light of low oil just immediately shuts off. Very dangerous when you are driving down i 10 in downtown phoenix. Something needs to be done many people are having this issue and nothing is being done about it. This is why we pay taxes to have departments watching over this kind of stuff protecting the consumer. This issue is repeating it has happened a couple of times and will continue until engine is replaced.
On 3 occasions. I've had this vehicle at the dealership, explaining the vehicle hard shifts, lunges, disengages, 'd' warning light blinks, and engine dies. And each time the service writer tells me they can find no problems. According to automotive news report dated feb. 2, 2015, this is not new news. Jan. 11, 2017, my wife was driving home from work after dark, in the inside lane, and the engine died, and had to coast to the unsafe inside shoulder against the barrier wall, with no way for me to come to her rescue. Called a wrecker, towed the jeep home, only to get home and check it out, and find no evidence of any problems. What's more, the service writer also told me the usual amount of oil this engine uses (about a quart a month) is normal.
The contact owns a 2014 jeep cherokee. While driving at approximately 15 mph, the vehicle upshifted without being prompted and then returned to original shift without warning. The failure recurred numerous times. The vehicle was repaired under the manufacturer recall, but the failure persisted. The vehicle was taken to the dealer where the failure was undetermined. The manufacturer was not notified of the failure. The approximate failure mileage was 12,000.
The contact owns a 2014 jeep cherokee. While at a stop sign, the vehicle shut down, the brakes lost power, and the anti-skid and check engine warning indicators illuminated. The manufacturer was made aware of the failures and informed the contact to take the vehicle back to the dealer from where it was purchased. The contact took the vehicle back to regal nissan (770-998-8686, located at 1090 holcomb bridge rd, roswell, ga 30076) and was informed to call a jeep dealer. The contact called robert loehr chrysler dodge jeep ram srt and fiat at 770-382-5885 (located at 567 e main st, cartersville, ga 30121) and was informed to take the vehicle back to the nissan dealer from where it was purchased. The vehicle was not diagnosed or repaired. The failure mileage was approximately 43,600.
My car starts and will drive then randomly turn off while i'm slowing down or waiting to turn. It shuts off the engine and battery light come on. I wait a few seconds and it starts right back up. It does it at least once a day but when i take it to the auto shop they can't identify any codes or anything that's wrong.
The contact owns a 2014 jeep cherokee. While driving 65 mph, the vehicle decelerated and the engine continued running as the check engine light illuminated. The vehicle was merged to the side of the road, where it was turned off and restarted in order to reset the system which resumed normal operation.in addition, the contact received notification of nhtsa campaign id number:15v461000 (equipment). The vehicle was taken to a dealer, who was unable to diagnose the failure. The manufacturer was made aware of the failure. The failure mileage was 20,000.
Transmission failed while driving at about 60 mph on a highway.lost power, lost power steering.could barely steer car to the side of the road.turned off, waited, restarted and it ran fine.service transmission light came on for a while, then went off after about 50 miles.this happened for the second time on june 27, 2016.after the first time several months ago we took the vehicle to the dealership for a software update,this is really dangerous.losing power and power steering while traveling down a highway at 60 mph could result in an accident if it happened in traffic.luckily for us, traffic was light so we we able to get off the road on both times this has happened.must be a software defect, as the engine is running fine.
Significant leak in oil filter housing due to plastic material. Mopar replacement filter housing is backordered and is currently on the 7th revision (partnum ends in af). Multiple reports of this exact problem. Leaking oil on pavement while stationary and in motion. Oil can cause serious injury to others on road and premature engine failure while driving. This is a dangerous design flaw.
I was traveling on 295n in left lane just passing mall traffic when all of my warning gauges started to go off, over heat, oil, check engine and others. There was a loud explosion that sounded like a shot gun in a barrel, the car was all the way to hot. It died and i was able to direct it over to the left lane and to the shoulder of the highway. It was only 2 and 1/2 months old with 2400 miles on it. I called for a tow to dealer ship. State police arrived on scene for safety.
While driving the vehicle, the vehicle all of a sudden shut off. The "service transmission" light came on. After sending the truck to the dealership, two days later i experienced the same issue. The truck shut off when i was turning into the intersection while taking my kids to school. Same message appeared on the dash. I've read online that many jeep cherokee owners are experiencing the same issue. My vehicle was purchased brand new in 2014, 37,688 miles. The vehicle is still in the shop, but i am honestly afraid to drive it again because it is very dangerous to drive a vehicle and to have it just shut off all of a sudden due to a faulty transmission by the manufacturer.
My vehicle has had hard shifting ever since i purchased it brand new in 2014. There's a slight delay when accelerating which makes it very dangerous to turn into oncoming traffic. In january of 2016, my vehicle actually stopped on me while making a right hand turn when taking my kids to school.luckily the vehicle stopped in the school zone so the oncoming traffic was approaching at a slow speed. It took me four attempts to get the vehicle started again. The service transmission light came on the dash. It had to be towed to the dealership three times in january because it would not start, or if it did, once i started driving the on dash screen would say "shift to drive" and thenthe "service transmission" light would come on. The vehicle stopped while in motion so i had to pull over and wait before starting the vehicle up again. I was told by the dealership that my vehicle needed a transmission update and a new battery. It was explained to me that a bad battery will cost this specific vehicle to have transmission issues. But after the update and the new battery, the hard shifting and the delay when accelerating remained. My vehicle is not safe to drive with my three kids in the car; the hard shifting makes it feel like we will get whiplash and the delayed acceleration makes it feel like the vehicle will can stop at anytime while in motion. I don't think the transmission update that the dealership does is a solution to this ongoing problem because it hasn't corrected the issue on my vehicle.
I received a phone call from my wife who was on her way home from work at approximately 1825hrs.she went on to explain to me that her vehicle was "acting" up again with all the same symptoms as last time (first incident has already been submitted under same information).she lost a significant amount of power while traveling on a busy highway where the speed posted is 65mph.when this happened she pulled off to shoulder and took photographs with her iphone to keep for our records and to what her dash was displaying.she stopped while on the shoulder and put the vehicle in park and turned off the ignition.after some time she turned the ignition on and put the vehicle in drive when she noticed the vehicle "jerked" and made a loud clunky noise.this is the second incident.the first incident dealership was unable to find any problems under the diagnostics they ran.
Front end axle boot leak and subsequent shake/vibration in front end on acceleration and right turns mostly. Went into "limp mode" upon driving during low speeds on more than one occasion with check engine and service transmission lights coming on. No good computer history stored in engine computer to determine problem even happened. Shake has continued even with replacement of both front axles. Limp mode and warning lights haven't happened since transmission wiring harness and transmission computer were replaced . Has been serviced by two local dealerships for over a month and have had customer service contact with chrysler/jeep customer service about issues since transmission problems. Engaged in lemon law action because purchase dealer has stated on more than one occasion that the shake is a characteristic of the 2014 model of jeep cherokee, "all of them have it on their lot" so there is nothing to fix. I just don't want this to be a larger issue with more vehicles involved so i am reporting my problems.
Multiple times after fueling up my vehicle my car will start to shake and sputter and just stall. Has happened while on the highway with my family and almost caused a bad wreck. Most recently it happened again on local streets. Dealer keeps saying they can't figure it out but i videotaped the issue. Also when fueling up the vehicle it gives a problem and takes forever to fuel up and spits gas out and back on to me . I don't feel safe driving this car anymore with my family and fca doesn't want to acknowledge there is an issue and says just fill the tank up only 3/4 .. Something needs to be done !!
Recall:"2014-2015 jeep cherokee vehicles equipped with 9-speed automatic transmissions. The transmission sensor clusters may have insufficient crimps in the transmission wire harness, and as a result, the transmission may unexpectedly shift to neutral."i have a 2014 jeep, this is exactly what my car is doing! my vin# is not listed as having a recall on it??this will just happen at any moment no warning, it will jerk forward sometimes, then others times, it just comes out of gear and the screen saids to put in park then back to the gear. Kinda hard to do that in the middle of the interstate or busy highway. (i'm going to get killed!)it seems to loose power/ it sounds/feels like it's stuck in a lower gear than it should be at times.
Purchased the 2014 jeep cherokee and initially had trouble with the zf 9-speed. Issues involved jerky rides in the low gears. Issues were so bad that at times the car would take 5-10 seconds to switch gears and i would be stuck in neutral in the middle of the road, almost causing several accidents. I have now taken my car to two dealerships over the past 2+ years roughly 7 times and theyve perfomed system updates that are supposed to help. They have yet to help and most recently i was involved in another near accident. I have called the fiat chrysler service center to put a case together. I am very frustrated with my purchase and hope that they can fix these issues.a more concerning issue was after two weeks of purchase. I was driving on the highway, going roughly 70 mph, and a warning light appeared on the dash screen and they all the screens went black and i lost the ability to accelerate. I was forced to move from the left lane to the far right and let the car come to a stop. I contacted the jeep dealership, since it had only been 2 weeks after purchase, and they told they didnt know what was wrong and to just turn off the car and wait 5 minutes and then try again. After doing this i drove the car to the dealership and asked them for a reason to why it happened. They couldn't provide an answer and saw nothing wrong with the car. 2 years went by and this hadnt happened again, until this january. I was again on the highway and lost control of accelerating and almost was in an accident. I brought it to the dealership and they said they performed software updates. Hasnt happened again, but last time it took 2 years.
The contact owns a 2014 jeep cherokee. The contact stated that while driving at 30 mph, the vehicle stalled without warning. The vehicle was able to restart after multiple attempts. The failure recurred intermittently. The vehicle was taken to the dealer where the failure was unable to be determined. The contact mentioned that the vehicle computer software was reset but the failure recurred. The manufacturer was notified of the failure. The failure mileage was 1,500.
Brought vehicle in to the dealership for repairs on several ocassions with complaints of vehicle jumping into gear.recently had to replace the battery because vehicle wouldn't stay running and could not put into gear.vehicle is currently at the dealership because it was leaking oil.have been told that the oil cooler needs to be replaced.have also been told that the drive shaft is noisy and should be replaced and that the air temperature ambient sensor needs to be replaced.i gave the go ahead to replace the oil cooler and air temperature ambient sensor.told them to hold off on replacing the drive shaft as the repair alone for the oil cooler and sensor was going to be approximately $1,300.i then received a call back and was told that they changed the oil cooler and upon trying to start the vehicle it didn't want to start.they told me multiple codes were coming up and that my instrument cluster needed to be replaced at an additional cost of over $1,000.estimate for all repairs to be $2,500 plus.was also told that the instrument cluster is a special order and once ordered they would have to hold my vehicle for two weeks until it came in and could be installed.it is costing me $35.00 a day for a rental vehicle through them.i estimate total cost for repairs and rental to be about $3,000.this cost does not include the replacing the drive shaft which they tell me is noisy.
While driving my vehicle will say service transmission and get stuck in first gear without letting me go any faster than what i was going. In order for it to work normally again, i would need to pull over and restart my car. This usually happens while on the highway which is highly dangerous.
Vehicle was being operated on a straight and level road at 45 mph when the dashboard electrical and radio system went dark, and there was a loss of power steering at the same time.in about two seconds, the vehicle restarted without any movement by the driver.she had both hands on the wheel so that she could control the vehicle due to the loss of the power steering.when the vehicle restarted on its own, the normal housekeeping functions occurred on the dash, the radio came back on, and power steering came back.two lights illuminated on the dash that were not normal.one was the check engine light that came on continuous, and the squigily traction light came on until she was able to pull into a parking lot where she stopped the vehicle and shut the engine off.when she restarted the vehicle, the traction light did not come back on, however the check engine light did come back on in a continuous mode. Vehicle is currently at charlie's dodge/jeep dealership in maumee, oh being diagnosed.
The jeep continues to stall with no warning in traffic, causing a serious risk of collision. The vehicle has also experience unwantedand automatic acceleration, also causing a serious risk of injury.a leaky break line was just replaced.the vehicle only has 27,000
On occaision when accelerating the car seems to be in limbo, not accelerating and losing speed slightly.
Every time i fill my vehicle up it stalls 3 or 4 times in the middle of traffic
While driving and turning around the corner, vehicle lost power but i was able to drive to the side of the road. It also did this the following day.after a internet search, i found out that the vehicle will lose power such as this if the oil is low.after checking the oil dip stick, it was low by 2 quarts.no oil indicator displayed in the vehicle.after adding the oil, the stalls went away.
Car randomly stops moving while driving, sometimes while turning a corner.seems like it turns itself off, but lights on dash are still on.i'm not really sure what causes it and am hoping that it will be resolved once they have a solution to the current recall for the transaxle wire harness.have brought it to dealer a few times and they keep telling us it has to do with the 20% oil life.i don't see how that would make a car turn off.and why would they make a car that needs to have the oil changed before the oil life is up or at all.
This car continues to turn off while i am driving! today it turned off on me on an intersection! the car jerked, started to shake & then many lights came on. The check engine light, the battery light, the brake light, many more (please see picture attached) i bought the car at carmax. Had the exact same issue in november of 2018, got the car serviced under my extended warranty. Now, 4 months later the same issue happened. In november, they informed me the issue was the car fuel injector & a bad sensor in the transmission. Today's issues is still unknown, as the car has to be sent off for evaluation. But today was a very scary situation for me! i would hate this to happen to anyone with children in the car!
The contact owns a 2014 jeep cherokee. While driving approximately 50 mph, the vehicle shut down and the service transmission, check engine, and park brake indicators illuminated. The vehicle was turned of and restarted after a few minutes, but the failure recurred. The vehicle was taken to brown ford (888-799-6294, located at 483 ny-112, patchogue, ny 11772) where the technician reprogrammed the software. The failure recurred and the vehicle was taken back to the same dealer. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 14,786.
I went to shift vehicle into drive, vehicle would not shift into any gear.turned the vehicle on and off three times, on the third attempt i managed to get in to shift into drive.vehicles transmission service and check engine lights came on stating "service transmission start from park with vehicle at zero speed." when i had shifted through to drive to move the vehicle the transmission made a clunking sound like it had fallen out of the jeep. I drove it 3 miles to my house only going 30 mph. When i got home i attempted to put the vehicle into park and the transmission would not move past neutral.i attempted to remove key 4-5 times and because of this the dash lights had stayed on.i disconnected the battery and had the vehicle towed to the dealership the next day.
Car started to loose power while driving down the interstate, acted like it was going to stall, giving more gas only made the problem worse.was not able to go over 45 mph unless going down hill. Had the same problem 6 months ago and was covered by warranty.took car to the dealership and this time its not under warranty.
My car sometimes stall when i stop then takes an extended time to restart. I know there was a recall in 2012 for the fuel pump sensor not sure if i have the same problem.
I was driving and all of a sudden the vehicle engine turned off. Thank goodness there was no traffic as i wasonly blocks from the jeep dealer. I waited approximately 30 seconds and pushed the start button and luckily the vehicle started but would only putt putt to the dealer. The dealer had difficulty getting the vehicle to the work station. When they called me to tell me they fixed it they told me the reason it stop was because it was 2 quarts low of oil and that was the cause. This was very strange as i reminded them to look at my service record at which i had the oil service recently done at their facility. They did not know how to respond. Subsequent i contacted jeep headquarters (resolution dept.) and explained what happened and they asked me to take the vehicle to another jeep dealer for evaluation, which i have done. The other problem i have had is shifting (the vehicle jumps when shifting), they have semi corrected that by putting parts into the transmission, except the 2nd gear still jumps a bit. Another problem i had, was my wife and i were exiting the vehicle with the engine turned "off" and the vehicle started on its own. I was told by the 2nd dealer there is no indication while searching with the diagnostics as to why the engine shut off while driving.i can live with the shifting but not getting explanations as to why the engine died (as they called it on the service slip, "died in flight") my wife is afraid to drive the vehicle for fear it will shut down on the freeway or any street for that matter could be extremely serious. Obviously they have tried to evaluate why or what the problem is or was, but being given an explanation because it was low on oil is not comforting or not finding any codes to indicate a problem, when in fact they had done an oil change to the vehicle is a concern?
My 2014 jeep cherokee has randomly been popping up a must be in park to shift message followed by the battery sign and then just stalling out. The dealership is attributing this to low oil level. My car never gives any kind of message that states the oil level is low and is not showing that the vehicle yet needs an oil change. Dealership states its because of intermittent oil pressure. The car stalls out to protect the engine from over heating. I think this is a very unsafe feature for my call to stall out with out any warning in the middle of a busy main city street. This happened four times in five days before i finally demanded the dealership provide me a loaner car because their next available appointment was 3 weeks out.
After each time of re-fueling the vehicle stalls while trying to drive, doesn't want to run; vehicle asks to be shifted into park and we try and pull over off on a busy 6 lane roadway. Screen says service transmission after stalling. Then the vehicle got stuck in 3rd gear. Weren't sure if we would make it home. Called jeep customer service and they would not help in any way.
When slowing down not coming to a full stop then accelerating my car does not want to move. There is an extreme hesitation, and then boom ~ the car jerks and finally goes. This has been happening for years now. I have had all the software updates ~ it is no better.
When the gas pedal is accelerated the engine pushes back. Seems like it's a transmission problem. Service shifter light is on. Loud engine when driving.
My jeep cherokee 2014 has 21181 mileage and the check engine light came on .i notice thatthe car was shifting into gear hard and at times would not accelerate when getting on the freeway . So my husband took it to get the oil changed at the dealership where we bought the jeep and they said everything looked good. Well when my husband left all the dummy lights came on he turned right around and went back to the dealership ,the service manager came out and said the tech put the wrong oil filter on and that they would have to redo the oil change . On a month later the check engine light comes on so we call the dealership and ask if maybe them putting the wrong filter on that i would cause the check engine light to come on .the service manager said no that we would have to take it to jeep . Itis still under warranty because it is under the mileage .but i looked on the complaint forum and seen many people having the same problem some having a hard time getting chrysler to help them . And almost all of them having the transmission replaced . I find that to be very disturbing considering i have only had the car for 8 months . I feel that the car should be replaced this is a dangerous situation that could cost lives . Thank you .tacoma wa
I started my car with push button ignition and it immediately acceleratedto 4000 rpm and stayed at that speed for over 20 minutes. During that time, i was unable to turn the car off and could not shift the car. When the engine finally returned to a normal idlespeed, i could shift the car but could not accelerate the engine. I would press the gas pedal and nothing happened...the engine remained running at idle. I called to have it towed to the dealer and after it sat for an hour or so , it was able to be driven on to the flatbed truck. The check engine light was on. After 5 days, the service manager called and said that they couldn't find anything wrong with the car. The check engine light was not on and there were nocodes indicating a problem. They did nothing to find or address this problem and i'm concerned that it could happen again while i'm driving the car. I am also concerned that the engine could have been damaged by running continually at 4ooo rpm for over 20 minutes.. I would assume that this event was caused by a software problem, so i am confident that it will reoccur. Frnkly, i am afraid to drive this car.
Vehicle will stall and cut off while driving.
Oil filter housing leaks due to plastic material used in creation of part.major issue since oil spills out onto the roads.tried to repair but part is back ordered indefinitely because it's a major issue with other models too.
After fueling, the jeep will start surging, the idling becomes erratic and then it will stall out with the parking brake light coming on, service transmission light comes on, the d on the ip flashes and when placing gear selector from d to p, the jeep makes a loud clunk which can be felt thru the floor. Shifting into any other gear does the same. This has happened over 10 times since purchasing new. We never top off the fuel tank and take care to fill up if tank shows 1/4 full. It's been to the dealer, at least twice, to have the transmission "flashed" but the problem keeps recurring. Each time the dealer (greenville chrysler, greenville, tx) tries to charge us a diagnostic fee which we adamantly reject after the first time because the problem is exactly the same. Just 4 days ago, my wife was turning left at a light from a stop, after fueling, and it stalled in the middle of the intersection. She was able to restart it and drive but she could hear the loud clunk when putting it in d. She immediately came home and parked it and i confirmed the cel, service transmission light, parking light, flashing d on the ip and i switched from p to d and r and it clunked each time. I unplugged the battery to see if it would clear any codes and "reset" and let it sit overnight and this morning it started up fine with no warning lights on the ip. We took it this afternoon to pick up our son from school and it did the same thing with all the warning lights, clunking when shifting gear and we limped it home. I've disconnected the battery and will reconnect in the morning and take it to the dealership.*dt*dtconsumer stated in short, after filling up with fuel, the jeep stutters and/or shuts off. For me, this happened in parking lots or somewhere other than a public road. However, my wife has experienced this on the road on several occasions.the jeep will run fine for about 2-3 months and then starts to act up again.
Car has been taken in to the dealer numerous of times due to transmission jerkin.in march 2015 the transmission was replaces and the jerking continuous. I have been taking the car in for the transmission jerking but according to the dealer they can't duplicate.as ofnovember 26,2015; the car started to stall while in movement and i have to wait about 10 min for the car to start.so this means that the car stops in the middle of the street and freeways with going traffic and does not turn back on. It happened every day after that. On november 30, 2015; in a matter of 3 block the car stopped 3 times.i took the car to the dealer on december 1, 2015 and as of now they want me to pick up the car because they can not duplicate. To me is a matter of safety.i drive by myself with my 3 kids.i don't understand if they are waiting for something major to happen to me and my kids to do something about it.i have a trip planned for this weekend and honestly i don't even know if it would happen due to the insecurity of the vehicle.i have contacted manufacturing and they are doing nothing about it .also, a bbb claim was done because of the issues with the transmission and there was nothing done about it either.i and getting ready to do another bbb due to the stalling as well.
After filling the vehicle with gas it will hesitate and stall out while driving. It tells you to put the car in park and then you have to re crank it to shift back to drive. After the tank is about 3/4 full it stops stalling.
On 3 occasions since obtaining this car it has stalled, struggled with power, and would suddenly stop while moving in traffic. The dashboard would light up, the car would give several messages and would refuse to start. The most dangerous time was when traveling at 35mph there was a loud boom and the car suddenly stopped jerking me visciously and forcing several cars behind me to slam on brakes, nearly forcing an accident. When taken to the dealership i was told the software needed to be updated. This has happened twice with sudden stops and the first time it just wouldn't gain power and was shifting very hard. The car has been in the shop and i have driven loaners more than this vehicle i purchased in january. I fear for my life and will not take a road trip because of what may happen. Please help!!!
My jeep cherokee 2014 has been having engine problems since i bought it. Last night was the worst experience, thats why im here. I was on the highway and the jeep just started to brake on its own. I was sliding in the snow and almost fliped. I was able to control the jeep. I had trouble pulling it to the shoulder of the highway. Had to force drive to the side. Would not go on reverse. When the town truck arrived,he had trouble putting it on tow truck. This problem needs to be looked at before someone dies over something that could have been fixed.
Engine oil pressure sensor/switch is circuit is malfunction. (obd fault code p0520 ) keeps on going on for a few days then off for for a few days. Even right after an oil change performed by the dealer. This have been ongoing for about the past 2 years. Approx. $400 to repair and the part cost on $40-$60.
5/8/14 - transmission stopped working while driving to work. Error messages appeared on the dashboard as the accelerator lost all power causing me to force the vehicle off the road. Multiple more error messages appeared to service the transmission. Rpms had been running high for a few weeks. Gears were not shifting properly.vehicle taken to dealership. It was kept for over 2 weeks for repairs. I was told everything was fixed.6/9/14 - same exact scenario occurred again. This time, the car brought itself to a halt. I was able to get off the road in time. When trying to shift from park to drive you could feel the car shutter. Rpms remained extremely high.car was taken back to the dealership for additional inspection repairs. No updates.
I attempted to stop for a stop light on a 4 lane road and the vehicle would not stop. It kept accelerating as i pressed the brake. I shifted into neutral and the tachometer was between 6000 to 7000 rpm. I hit the accelerator a few times and it dropped to normal rpm's. The stop light changed to green and i put the shifter from the neutral position to drive. The vehicle would not move for about 30 seconds.
When shifting from park to reverse or drive, the vehicle will occasionally not shift into gear, even though the display and shift control indicates that the car is in reverse or drive. When this happens, when i release the brake and apply the gas, the car does not move. This happens about once every 10-15 times the car is shifted from park. The most serious incident happened when i was parked uphill. I shifted the car into drive, but when i pushed the accelerator pedal the car did not move forward but instead started rolling backward. I had to move the shifter into park, and again into drive before the gear would engage. Additionally, there have been times that the car will not accelerate after being stopped at an intersection. When i apply the gas, the car will hesitate for 1-2 seconds before engaging and moving forward. I am concerned that these issues will end up placing myself or my occupants in danger if an emergency situation arises while on the road, or if the transmission fails completely and i roll back into another car.
Car while running or driving just stalls for no reason.all electrical goes out as well.also might just not start - essentially dead.open front door and close it and the car starts again.it happens intermittently over the last 3 months.mechanics are all over the place on the cause.
After filling gas tank, jeep will unexpectedly lose power and shut off. This happens several times. Accelerating and pumping gas to keep it running will speed the process of returning to normal operation. Gas is never overfilled. Once pump shuts off no additional fuel is added at pump. Took to dealership. They charged over 900 to replace the ecm. Problem repeated on next fill up. This problem is widely reported on the internet even though dealership denies any knowledge of problem
I went to get my oil changed and was told and showed (in pictures taken by the attendant) that my vehicle has several oil leaks. The attendant also told me that it was a possibility that the vehicle could catch on fire because of the oil leaks.i was then asked if i had had any mechanical work done on my vehicle and i replied no since i hadn't had any work done other than maintenance. The manager then told me that i should be very angry and take my vehicle back to the dealership because it seemed like the engine and transmission were not put together properly which is why i have several oil leaks.
Bought the car about 6 months ago started having issues with transmission shifting and took it in and they told me all it needed was a software update and still to this day i have even more issues car don't start at time and then when it does check engine light turns on and when i try to put it on drive i big a big club i noise and you can really feel the car shake from the shift and and says service transmission and then all of a sudden all the service light come of by far the worse car i have ever bought!! and tell this day i still have those issues
Vehicle shuts off with all lights flashing if i don't change oil before 2000 miles. This happened to me the first year i had the car and i was almost killed on the parkway. Burke auto said it was a software update. Then it happened four days later i was able to get it to the dealership right down the road that i live but couldn't go over 15 mph and it shut off twice in two miles.then when i got the car there it happenedto one of the technicians and scared the crap out of him and he said he wouldn't drive this car. But no one did nothing..now today i almost was in a accident at the food store because the transmission wouldn't stop and then the whole car stopped. It was brought to burke auto group on stone harbor blvd.cape may courthouse nj as they told me today they can't get to it and it's going to cost $$$$ then they let me walk home in the rain. I have had jeeps before and they are great cars but this one is going to kill me. Please help with this matter sense i can't get no help here. The car is at burke motor group in cape may courthouse.sincerely, [xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The contact owns a 2014 jeep cherokee. While driving, the check engine warning indicator illuminated. The contact coasted the vehicle to the side of the road and called an independent mechanic to come to the scene. The mechanic located failure code number: p1d73 (active grill shutter). The independent mechanic lifted the hood and noticed that two plastic pieces of grill shutter were detached. The vehicle was not taken to a dealer and was not repaired. The manufacturer was notified of the failure and referred the contact to nhtsa. The approximate failure mileage was 512,000.
Jeep cherokee 4x4 limited (less than 61,000 miles) will have transfer of power between front wheels (4x4 not engaged) and delay of power transfer. From a complete stop, power transferred from left to right front wheel multiple times causing the vehicles to swerve back and forth. Afterwards, a continuous audible grinding and popping sound-most notable when the wheels are turned.
The vehicle shut off without ability to steer or shift in the middle of driving. This has happened while driving on 3 separate occasions without resolution or explanation from mechanics or service managers as to why it's happened. There is also jerking or shuddering at vehicles without understanding or resolution on sporadic occasions.
The contact owns a 2014 jeep cherokee. While attempting to accelerate from a complete stop, there was a sudden increase in engine rpms; however, the vehicle would not accelerate properly. The contact continued to depress the accelerator pedal and the vehicle began to drive normally. The failure recurred on several occasions. While reversing out of the driveway, the vehicle came to an abrupt stop and the parking brake warning indicator illuminated. The vehicle was towed to the dealer and was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 5,600.
After dealership replaced transmission at 30,000 miles for improperly shifting we noticed a burning smell and noticed new transmission was slipping and not shifting properly. We called the dealership and was advised that the not get it in to be checked for another week and a half. At 9:10pm i went around the corner about 4 blocks to visit with a friend and left and came back to my home where i noticed smoke coming from underneath the hood. Upoing the hood i saw light from a flame and extinguished it using a garden hose. Minimal damage but fire non the less. Chrysler corporate stated i can not drive it and to let it sit un touched. I have a daughter to get to school and jobs to do that pays my bills. Three days pass i call chrysler again and state i am going to fix the vehicle my self and send them a bill. I tighten the transmission lines they did seem loose. No transmission still leaking. 15 days later still no word from crysler. I have a $28,880 paper weight in my front yard costing me $380 a month. I have called crysler every day for a 2 weeks and all they can tell me is " its in our legal department". No call, no loaner, nothing. An expensive paper weight costing money.
The day after we bought the jeep the check engine light came on ,took back to dealer they reset system.i took in couple months having the jeep for shifting hard , stalling and not much power up hills. They often told me when taking it to dealer they can't duplicate my problem. After taking in to dealer several times on 5/08/2015 they finally replaced my transmission , it had died on me at a busy intersection wouldnt shift and check engine light on. When got my jeep back still had the same problems and airconditioner was'nt working properly. So as of now my jeep back at the dealer for accelerating on its own,stalling,no power, shifting hard and dead gas pedal at times while driving. I have talked with the service manager today and he says they can't fix it if shows no code or he can't duplicate the problem. Thats the story i get when taking it to the shop . I have tried to get them to buy it back and haven't gotten anywhere with that as of right now. I feel that this jeep is so dangerous that i don't wana drive it anymore.
I was stopped at a light.when i depressed the accelerator, warning lights flashed on my dash, the engine stalled and a message to "shift to p then desired gear".car was hard to start afterwards, issue happened 3 more times on the way back home (less than 1 mile).car has been brought to mechanic for diagnostic testing.i did research online and this appears to be a known issue with the transmission.hopefully will still be covered under warranty.
The primary safety concern is the rough and erratic shifting between gears.the sluggish and unreliable acceleration and the sudden downshifts are troublesome.i've now been told that i need a new transmission at 12,000 miles.
Every time i fill up with gas, the car dies a few times while driving away from the gas station.sometimes at high speeds.the "shift to park" notification comes on and i have to pull over, shift to park and shift back into drive.this happens a few times and then goes away until the next time i fill gas.
The vehicle has shut off while driving in the middle of an intersection on two separate occasions.
Vehicle completely shuts off at random times without warning when lowering speed or after coming to a complete stop and sometimes battery light flashes sometimes when this happens. Will then put it in park and push to start ignition and it starts back up. Owned the vehicle for only a month and has happened on 5 different occasions. Steering wheel has locked up when it unexpectedly shuts off and was unable to steer and get off on the shoulder of the road and was almost struck from behind. On several other occasions at a stop sign when i go to take off vehicle wonā€™t move and the main screen then says ā€œshift to p then desired gearā€¯ while the red light is flashing next to the d on the actual gear shift, although vehicle doesnā€™t completely shut off when this happens. I have to put in park then shift gear to d to take off again. I am fearful of an accident, injuring myself and family or anyone else on the road. Vehicle was taken back to dealer however, the problem was not reproduced by the dealer.
2014 jeep cherokee~50k miles: bought brand new from dealership and exclusively dealer maintained...a year ago 2 things spontaneously started happening to my jeep. 1-as i would slow down and come to a stop my car would shut off, stall out. 2-as i was driving my electronic throttle control light, check engine light, and electronic stability control light would start flashing and the jeep would not run right. I would pull over, turn the car off, reset the engine light and then i would be able to drive until it happened again. Sometimes it would happen after 5 miles of driving, other times i would go over 100 miles without incident. I had approximately 25% remaining on my oil life cycle-last oil change less than 6months/5000 miles. I tested the battery and a few things before i brought it to the dealership. Dealer said my oil level was dangerously low and i need a fuel system cleaning. They did an oil change and fuel cleaning, asked me to come back after driving 1000 miles for an oil consumption test. They said the result of the test was within normal limits. A year later, again around 20% oil life remaining-less than 6 months and less than 5000 miles since last oil change i am getting the same symptoms-all three lights coming on, car stalled on separate occasion. Will be bringing back to dealer this week, however this car has received all oil changes by dealer within the proper time and i take good care of the car- this seems a bit dangerous and should not be happening. It affects my commute to work, child care, time, etc.
Service engine light comes on while in motion on the highwaywhen trips are over 45 minutes. While service engine is lit up, the car will not accelerate and i have to pull over to the shoulder. After turning engine off and back on, car will then accelerate. This has been taken to the dealership and code was p1da9. Dealer claims that there is nothing they can do to fix this code at the moment. Code was cleared and after another trip, the same code came up.
When driving the jeep it feels sluggish and appears to trying to find a gear to shift to. It clunks when pulling away from a stop. Sometimes the transmission takes a long time to shift and the rpms go to about 3800 to 4000 before it will shift. This has been an ongoing issue with this model and year jeep. How is it that the government allows auto companies to get away with this. I do not have the money to have this fixed when it is a manufactures problem. I am seeing more than enough complaints to warrant a recall or tsb.
Just bought with 40k miles one month ago (1/21/2017).1 week after buying, while driving through the middle a busy city intersection, the engine shuttered and shut itself off.i was right in middle of intersection.the display indicated that i had to put the car in neutral to restart.i did, but it restarted and pressing gas didn't even rev the engine.i waited about 30 seconds and restarted.it worked and i drove away.found out about safety recall that day and had jeep dealer do the recall the next day..then, 2 weeks later, i was in park at the vet with the engine on, the engine stuttered and did the exact same thing.i restarted it and again, pressing the gas...even flooring it...did not even rev the engine at all.i waited about 30 seconds, restarted, and drove off fine.i got an oil change with full synth (0w 20) oil the next day, because of some reports that the oil could be part of the problem. Then only a week later (yesterday, 2/18/17), i was on a trip to west virginia with my wife (140 miles from home), and was driving away from a stop light (turning right) and it did the exact same thing.the engine just shuttered and shut itself off while driving.i was lucky to drift close to the side of the road, but i didn't even get fully off the road, restarted, and no amount of pressing the gas would even rev the engine.i turned it off, waited 30 seconds, and restarted.it works, though it doesn't seem smooth any more, but now the check engine light is on.i've had many vehicles, but have never had a problem like this.i will be going back to jeep to have them look at it, but i don't want to keep paying for visits where they can't find anything (like a lot of folks with this particular model on the boards).i love this vehicle, but i'm actually afraid to drive it. ...updated 05/11/17
The contact owns a 2014 jeep cherokee. While driving approximately 35 mph, the vehicle stalled without warning. The failure occurred on several occasions. The vehicle was towed to the dealer for diagnostic testing, but the cause of the failure was undetermined. The vehicle was not repaired and the manufacturer was notified of the failure. The approximate failure mileage was 12,800. Updated 2/9/15
While driving the engine stalls out.it has been well maintained at the dealership. The dealership claims they have no knowledge of this type of problem but a google search shows that it is a common issue leaving people stranded in dangerous places.
Loss of motor power causing error codes and the shut down of vehicle. Vehicle sometimes restarts but often does not. This occurs while vehicle is in motion. Vehicle has been brought back to dealer 4 different times since april 1016 and still not being fixed. I received a recall notice and dealer stated parts currently not available anywhere to repair issue.
The contact owns a 2014 jeep cherokee. While driving 70 mph, the gear shifter failed to move into neutral and the service transmission warning indicator illuminated. The contact coasted the vehicle to the side of the road and powered off the engine. Then vehicle was restarted and was able to drive; however, the failure recurred five miles down the road. The contact stated that the coolant increased to 200 degrees. The vehicle was taken to chrysler jeep dodge ram 24 (1020 belmont st, brockton, ma 02301, (781) 961-1550) where it was diagnosed that the transmission, four spark plugs, one coil pack, an auto grill shotter, and jumper harness needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was notified of the failure and referred the contact to nhtsa. The approximate failure mileage was 99,000.
The car continually stalls out without warning.i have taken it to our local dealer twice and they say they can not find any problem. At first they stated the oil level read low.we had them do a complete oil change and one month later the same issue.after reviewing the internet it seems to be a very dangerous safety issue that chrylser dodge jeep just wants to ignore.mostly occurs when slowing down at a stop sign or red light.will stall in the middle of the road and the check engine/battery light displays.you need to wait 2-3 minutes and restart.all diagnostic tests report negative. Fear for my safety and that of those on the road with me!
The oil filter adapter module that has a cooling feature that has a 75,000 part shortage currently is faulty in my vehicle. Again, no one can get this part and it's currently at 75,000.
My jeep cherokee keeps repeating the same problems. This has been going on for more than a year. Sometimes i am terrified to drive because i do not know what is going to happen. Today and on other days, the jeep has cut off on me a few times while in motion on a city street and sometimes when turning. The vehicle slams into gear when driving sometimes and feels like i am getting hit in the rear of the car. It is very dangerous because you don't know when it is going to happen.today, the jeep almost caused an accident when it just stopped on its own.additionally, it often shifts gears erratically and very rough, even jerking at times. The dealership said they did a software update but this did not resolve the issue.i have taken to the dealer at least three times about this issue and i keep getting stalled saying either come back in 500 miles so the can do an oil consumption test or that they cannot duplicate the issue. Each time i take it in they say the did a software update or an oil change. The problem remains.
Vehicle's transmission has shifting issues, occasionally says service shifter light randomly no real indicator what causes that to come on. Car doesnt like to go when gas pedal pressed, stutters shifting erratically and bucking forward.
The contact owns a 2014 jeep cherokee. While driving at approximately 20 mph, the engine stalled without warning. The failure recurred numerous times. The vehicle was taken to a dealer, but the diagnostic results were unknown. The vehicle was repaired, but the failure recurred. The manufacturer was not made aware of the failure. The approximate failure mileage was 2,000.
The contact owns a 2014 jeep cherokee. While the vehicle was parked, the contact noticed a large amount of oil underneath the vehicle. The vehicle was taken to an independent mechanic who inspected the vehicle and informed the contact that oil leaked onto the exhaust manifold and throughout the engine compartment. The contact was informed that the oil filter housing needed to be replaced. Anchorage chrysler dodge jeep ram located at 2601 e 5th ave, anchorage, ak 99501, phone number: 907-276-1331) was contacted in an attempt to purchase parts for the repair. The vehicle was not repaired. The manufacturer was informed of the failure. The approximate failure mileage was 54,600.
I need to put oil in my car at least two times in between oil changes. My car has stopped multiple times when i turn because it ran out of oil. The engine burns oil so fast. I don't drive that much. This is expensive and very very dangerous. This car needs to be recalled.
While driving the vehicle the instrument panel starting running a check system cycle, ie. Transmission service needed, anti-lock brake need service,battery needed to be checked, mil was on, etc. (i have video of one occurrence) and i was no longer able to accelerate the car even though the engine was still running. The electronic parking brake was engaged and i could not disengage it. After the car slowed down i turned the engine off and on several times until i was able to accelerate the car. The mil was now on steadily. This has happened 4 times now.
The vehicle has a consistent issue of shutting off while driving after refueling. Issue usually occurs within a mile of the gas station. The car will begin stuttering and lunging and will shut off stopped or even at highway speeds. The panel shows a transmission light and engine light and will not function again until after putting it in park, turning off the accessories and restarting the vehicle. The vehicle runs fine after restarting, and will not have the issue again until refueling. The vehicle shutting off on the highway is a very dangerous and nerve-racking experience.*dt
Driving at 70 miles per hour, vehicle suddenly stop accelerate, all lights came on dash, read service transmission.
Vehicle has stalled twice at a 30 mph rate of speed due to oil low not empty. If vehicle should fall below 2 quarts of oil, vehicle may stall and stop working properly while in motion.my vehicle hold 4-5 quarts of oil and was not due for an oilchange and stalled twice while on residential road.dealer stated my vehicle should remian a full level of oil in order for it to not stall!!!no oil leaks or mechanical issues were found during service.
Oil filter adapter failed. Slow oil leak and then garage flooring under vehicle was full of oil. Got vehicle to mechanic and had 1 qt left. Mechanic also had a dodge van getting the same repair, same part, same part #. Seems to be a big problem with keep, chrysler, dodge per mechanic and internet. Also when at either a stop or even traveling on roadway, vehicle becomes jerky and have to either put in park and then back to drive or vehicle has to be restarted. Battery can drain from 13.9 down to 12.7 when this is happening. This current battery is the 4th battery for this vehicle.
The contact owns a 2014 jeep cherokee. The contact stated that while driving, the vehicle stalled with the instrument panel indicating shift to park and shift to desire gears. The failure recurred numerous times. The contact also stated that while entering a driveway or while in reverse and also while driving the vehicle would start to shake and jerk violently. The contact also mentioned that the steering wheel locked up and pulled to the left while her daughter was driving. The instrument panel indicated shift to park and shift to desire gears and also indicated service transmission and also service brakes. The contact powered off the vehicle and restarted the vehicle, shifted out of neutral then into park before selecting drive. The vehicle drove normal to half a block before the failure recurred. The contact stated that the failure persisted. The vehicle was taken to spirit automotive chrysler dodge jeep ram (4611 avenue q, lubbock, tx 79412), but was not diagnosed. The mechanic updated the transmission control software under nhtsa campaign number: 19v447000 (power train). After leaving the dealer, the vehicle started to shake and before reaching her residence the vehicle stalled. The vehicle was restarted, coasted into her driveway and stalled. The contact called an independent mechanic and was advised to contact the manufacturer. The manufacturer was contacted and informed the contact to take the vehicle back to the dealer for them to update the software again. The vehicle was taken back to the dealer but was not diagnosed nor repaired. The technician called the contact and informed her the vehicle was ready for pick up however, the failure recurred. The contact schedule an appointment for a diagnostic test which was still pending. The failure mileage was approximately 97,700.
Please read...traveling on interstate 75 n / approximate speed 65 - 75 mph / vehicle "turned off, went dead" / coasted through two lanes to get to an emergency side spot!it truly is a miracle that we were not ran over!!!contacted a wrecker service and having to wait 1 1/2hrs on the side of a busy interstate, our vehicle was lifted and taken to a dealership / the wrecker driver wasn't able to get vehicle started or out of gear until he accessed help via his phone, which allowed him to move gear but still didn'tcrank / next day, a rep from the dealership called and said the vehicle started up and the issue mentioned above could not be replicated???a strange report was given that there seem to be grease from an unknown source that was seen under the vehicle and perhaps that caused the problem???we picked the vehicle up and made it home (70 mi) / this is extremely worrisome, not to mention, of course it could be deadly!please help.
Roseville chrysler called 12/11/15 @ 10:32 am told me they completed oil change and i can pick up my vehicle.fyi:this vehicle was towed to roseville chrysler dealership 12/7/15 and will remain there because this vehicle is a lemon and is dangerous. Will not risk my life or my 6yr son health to drive this vehicle!!2014 jeep cherokee suv started jerking & idled stop moving on me twice 12/5/15 @3:30pm. I was stuck in the middle of intersection 13mile & utica for 1minute fortunately no one was tailgating & i didn't get in a car accident. All i want is to exchange for another vehicle that is not a cherokee.purchased vehicle may 8 2014incident datesmay 9 , 2014 bake & radio complaintmay 12, 2014 brake complaintsept 5, 2014 radio complaintsept 9, 2014 radio replacedsept 11,2014 radio complaint4/6/15 complaint over jerking vehicle7/21/15 installed new transmission / installed new door handle latch for trunk12/5/15 jerking suv twice 2 stops driving12/7/15 returned to dealership
I was traveling on the freeway during rush hour traffic in the left lane, traffic was stop and go.traffic slowed down, once traffic started moving again i stepped on the gas but the car would not accelerate, it would not respond at all.i looked at the dash board and a service transmission message appeared on the screen.i also had a (p)! light on but the parking brake was not on. I tried turning the car off and turning it back on and the car jerked very strongly because i was in traffic i thought someone had hit me but it was my car that had shaken very violently.i put it in neutral it roll just a bit and then would not move the car would not move at all.chp had to tow me off the freeway.after a day at the dealer, we were told it was a bad connection between the computer and the transmission and that the car was now fixed.i was lucky no one hit me while i was stuck in the middle of the freeway and that my kids were not in the car. I drive on the freeway all the time, the car is less than a year old andi am very afraid to drive this car. After reading other similar cases i feel this is a major safety issue with this type of car and that someone (ntsb) should review transmission issues with these cars further.
The contact owned a 2014 jeep cherokee. While driving 40 mph, the vehicle stalled without warning and crashed into the jersey wall. The contact sustained a fractured right foot and a torn ligament in the left knee. The passenger incurred hand injuries. Both occupants required medical attention. The air bags did not deploy. A police report was filed. The local dealer was not contacted. The vehicle was towed to an independent mechanic (north texas collision located in arlington, texas). The vehicle was not diagnosed and was deemed a total loss. The manufacturer was not notifiedof the failure. The failure mileage was 62,863.
I was driving with my two young children through town. We were turning left on a busy city street when my vehicle would not accelerate and was only able to creep through the intersection at less than 5 mph. We were nearly t-boned on the side where my 4 yr old child was seated. The service transmission message light came on and car became inoperable! it had to be towed to the dealership. Dealership had to completely replace transmission. They outright lied and denied any knowledge of transmission issues with this vehicle. In conjunction, they could and did not answer any questions regarding the new transmission and if it was any different than the one that failed. To top it off my car was returned to me with several new scratches, an extra part left under the hood, and a broken hood latch. I drove the vehicle home on a highway in this condition and thank goodness the hood did not fly open. This issue with the transmission is deadly! someone will be seriously hurt or killed because of this defect! please do not purchase this car.
I am a nurse and travel for a living.on my way home from assignment in wv.just outside a bowling green on i65.my car jerked then lost all power.engine light, service transmission light and battery lights all came on.i was going 70 miles an hour.i had no acceleration.i coasted to the shoulder, across 3 lanes of interstate.i attempted jeeps emergency number but got the unable to connect voice mail,after 5 minutes my car restarted.i remained on right side of road.65 miles later and 15 miles from nashville the car jerked and i lost the ability to accelerate once again.i pulled over and the car restarted.i am now in a hotel for the third night and unable to get home.i took my car to jeep this morning to be serviced.i was told a computer malfunction caused the problem.the dealer did not offer to pay for rental car, hotel ect.the new part is supposed to be here tuesday.no i was not killed or involved in a crash however,i can think of several scenarios where i easily could have been in a horrible crash.what if the new module is also bad i asked.it's like my new laptop i was told.sometimes they just break.
The car will shut down with absolutely no warning, doesn't matter how fast you are going.this has happened on both highway and back streets.i'm told by dealer that the issue is the oil was too low and that some sensor shuts down the engine.no warning light, nothing.just happens.can't believe this flaw has not been recalled or caused fatalities.the car consumes oil like it's going out of style.i bought the car used, in march 2017 with 63186 miles on it .i now have just under 74000 miles and have had the oil changed 3x and have been adding oil manually. I see a lot of this issues listed on www.carcomplaints.com and other sites .i've been told by a local dealer that the engine needs to be replaced, but so far have been denied bychrysler.last time it happened was last week (10/24/17).somebody's going to get killed!
The contact owns a 2014 jeep cherokee. The contact took the vehicle to chrysler world (2612 county road ee, abrams, wi 54101) where it was diagnosed that the oil cooler housing failed and needed replacement. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 50,000.
My car starts to stall, slow down then jerks and doesn't move afterwards. Then a message comes up saying 'shift to p, then desired gear' and i have to shut the car off about 4 times before being able to drive it again. This is while i was driving heading to work, while at a green light.
My car stalls randomly (approximately every 1000 miles) while i'm driving (in motion). There is no warning. This last time the car stopped when i was traveling 70 miles per hour on hwy 5 - just died right in the lane!!it has also stalled at busy intersections, on onramps, huge hills etc. I finally - after 10 visits to the jeep repair shop - understand from the dealership that the car needs a new engine to fix the problem. But they say this is acceptable under jeep guidelines and won't pay for the new engine... I've put over 20 quarts of expensive synthetic oil in my car over the past year and never know if the car will be safe to drive. This is the worst car i've ever had and i'm disgusted with jeep.by the way - i just found out it needs a fifth recall - part still in development (as always).when i asked the woman who told me of this new development, she couldn't explain what the risk is while we wait for the new part.in 2 1/2 years of owning this piece of crap car, i've had five recalls and over a dozen stalls... I'm so angry and bummed.
The contact owns a 2014 jeep cherokee. The contact stated that the engine warning indicator illuminated. The vehicle was taken to an independent mechanic where the oil pump sensor, oil pump, and brakes were replaced. The failure recurred and the vehicle was taken to courtesy automotive group (9208 e adamo dr, tampa, fl 33619, (813) 235-4700) where it was diagnosed that the oil pump needed to be replaced. The vehicle was repaired. The contact stated that the vehicle became stuck in safe mode. The contact stated that the vehicle was repaired three times for the same failure code; however, the failure continued. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,200.
Car shuts off while driving , engine stalls , car downshifts when excellerating on highway . Dealer has replaced engine and transmission, car still shifts rough and has started stalling again
The contact owns a 2014 jeep cherokee. While driving 15 mph, the vehicle wobbled during acceleration, as if the engine were unstable. The dealer stated that the tires needed to be aligned and the tire pressure needed to be checked. The vehicle was repaired, but the failure recurred. The vehicle was not repaired and the manufacturer was not notified. The approximate failure mileage was 250. Updated 10/22/2014*lj updated 4/2/2015
The oil cooler is cracked. According to the dealer it could be a manufacturing defect.they told me there are over 24,000 oil coolers on backorder.looking online on jeep cherokee forums many many people have had this problem.we noticed this problem due to the fact the engine temp kept fluctuating and the coolant was low.
The car shuts off while driving (happens when going 10mph-70mph) i get an error message saying place car in park and shift to gear and the battery light flashes and some other lights on dashboard. I have had my battery checked which is fine and oil changed and still having the issue, jeep told me i have to pay to have diagnostic testing however looking online there are 200-300 complaints i have seen showing the same issue and them being told numerous things to fix the issue which result in spending tons of money with no result. This is very dangerous as the car stops running while on highways or even main roads which could cause an accident. I have 2 small children and i do not feel safe driving in the car anymore. There doesn't seem to be a exact time this happens it happens at different speeds while accelerating or while going a steady speed, low mph or high it happens randomly and frequently.
2014 jeep cherokee latitude 4 cylinder, battery went completely dead then came back in a hour, then shift (zf 9 speed transmission) got stuck in neutral.the only way to turn off the engine was to disconnect the battery seeing it was the weekend.today 12/3/20, told that jeep dealership software fixed the software issue, but i was told that i must have broken the shift while trying to get it into gear (not true) and must pay $300.00 for the diagnostic besides the entire hvac system had to be replaced (which meant "no heat" in the car orventing which was already broken before incident but we had not needed any heat. When the car gear stuck, the vehicle was not in motion and i could not shut the engine off so the battery had to be disconnected.so cost of diagnostic, new shift entirely, and new hvac system and the car does not have 100,000 miles yet.*dtconsumer stated dealership is currently waiting for new shift to replace the broken one.
Again, i just got back the car from the dealership at around 4pm (12/3). The work order says that they have changed/replaced the adaption part of the car to re-learn to drive. So, i drove it home. Around 510pm, in the middle of the rain the car stopped again. Luckily again, that im not in the freeway.the same thing, the car stopped and the dashboard gave me a message to shift gear and the car started to shake/jitter. I called the tow truck and they towed it again to the glendale dealership. This is the 4th time that it happen, with the same problem. I am risking my life and my family's life. Please help!
After transmission recall repair, engine replaced due transmission recall repair 3rd time, vehicle idles rough when in neutral, check engine light came on and jeep died.the vehicle started after a moment and the check engine light went off.still having same issues after transmission repaired and a new engine due to the dealership resetting the computer instead of repairing the transmission.so new engine and repaired transmission, still having issues. Constant issue with the jeep idling roughly, sometimes not starting or stalling in traffic on the highway and city streets.
2 times already i have had to take my car into the dealership because it would shut off randomly while driving. This has happened while on the highway and also while on busy streets. So far i have been able to drift to the side of the road, put the car in park and then turn the car off and back on. The car sputters when restarting and on multiple occasions will stall again. Both times they tried to blame it on the oil change being overdue. The 2nd time i had to have the car towed to the dealership and they stated there was no oil in the car. How a car loses oil if there isn't a leak, i'm not sure. This is now the third time it is happening and based on the car's computer i still have 30% to go before needing an oil change and the car is shutting off on me again randomly. I was at the dealership for the 2nd time less than 3 months ago. I drive in miami and have been lucky that my son was not in the car with me.
Vehicle will stall while driving with an error message displaying "park to shift gear".had battery replaced as that is what local jeep dealership stated issue was.problem actually worsened after this.
My vehicle has had continuous issues of jerking/missing gears when it shifts, when i took to be checked i was told it was a known problem with this vehicle and there was nothing that could be done until the engine blows up. I was not notified of any sort of issues when i bought the vehicle new. I have also now had continuous problems with my vehicle not starting from being stationary, multiple times it has not started after being off for a period of time, ie 24 hours, but alsonumerous times my vehicle has shut off while in motion, i was driving down the road and my vehicle just shut off completely, no lights, no gas, no radio etc. I was luckily on the side of a non-busy road at that time about to turn onto a main road. I had both my children in the vehicle with me. I was unable to start my vehicle from this now stationary position for approx. 15 minutes i sat idle in the road with my children in the car. Another time my vehicle shut off while i was driving in a busy intersection my car shut off as i was turning and i was almost t-boned my vehicle started up after trying a few times and i was able to get out of the road way. Once i was parked in a parking lot to collect myself, my vehicle would not start again. It took approx. 4 times trying to start it again. I have contacted the dealership again and will be taking it back, to be checked. When i took it to them the first time for it to be checked as to why it shut off and they could only come up with that it was low on oil, they did an oil change and said nothing was wrong with my vehicle, which clearly the oil wasn't the problem because it has only been about 400 miles since the oil change.
The contact owns a 2014 jeep cherokee. While driving approximately 5 mph, the contact heard an unusual noise underneath the hood. The vehicle immediately accelerated andcrashed into a parked vehicle, causing extensive damage to both vehicles. There were no warning indicators illuminated. The air bags did not deploy. A police report was filed. The contact sustained a minor injury that did not require medical attention. The vehicle was towed to a dealer. The manufacturer was made aware of the failure and an investigation was ordered. The failure mileage was 13,000. Updated 08/31/16*lj
In october of 2020 while driving on the highway my jeep shut off and lost all motive and electric power. The steering wheel locked up and the brakes applied themselves. My wife was driving, doing about 40-45mph. A message came up that said put vehicle in park and turn off. After doing so my wife was able to turn the vehicle back on and get home safely. We took our jeep into to be looked at by the dealership. They said they found a code for low voltage but the battery was good,just loose connections. . no other codes were present. They also stated that they found loose grohnd cables to the chassis and pcm, both were tightened. On 11/18/2020 after filling my gas tank, i turned on to the frontage road and my jee again lost all power. Gave me a message that vehicle must be stopped before shifting gears.
The contact owns a 2014 jeep cherokee limited. While driving 10-15 mph, vehicle started to shake and the vehicle shifted into neutral independently without warning and lost motive power. Additionally, while at a light the vehicle shuddered violently and stalled. The contact was able to restart the vehicle. The vehicle was taken to jake sweeney chrysler jeep dodge ram located at (85 w kemper rd, cincinnati, oh 45246, 513) 782-1000) but was not diagnosed nor repaired. The manufacturer was not contacted. The failure mileage was 81,000.
After filling up my car everytime it shuts off in the middle of the road and switches to neutral. Rpm shoots up randomly and shuts off
Oil was leaking, jeep was taken to kleyn auto,kleyn auto told me the oil assemblyhad to be replaced, due to excessive oil leaking.a new oil filter housing was installed.the cost of the repair was $631.01
After filling my tank with gas i turned onto a nearby roadway and felt my car sputtering and jerking. As i came to a slow stop at a stop light my car abruptly slammed to a stop and made a loud bang/slamming noise and prompted me to shift to park and restart the car. I followed these commands and the car would not move. As soon as i would shift out of park the loud slamming would occur again and i began to smell fumes so i stopped trying to follow the prompts. I put my car in neutral and pushed my car out of the moving traffic lanes and got it towed. The dealership claimed nothing is wrong with my vehicle and gave it back. I have experienced the same issue 3 times since. They replaced an evaporation pressure switch the second time i took my car in and this still has not fixed the issue. The last time the issue occurred i was slowing down on a highway in dense traffic and as traffic started moving again my gas pedal stopped working. I could not accelerate when i pressed the gas i only heard loud revving noises as my car coasted.. When i went to press the brakes and pull off the road i immediately heard the loud slamming noise and my car broke down again in a very unsafe location on the highway. I waited one hour and my car was able to restart and i slowly got it off the highway with my e-lights on. I will be taking it to the shop after the new year.. Again. Worst of all after looking into this issue online i see it is common among jeep vehicles. Not just the cherokee. Happens after i gas up. It is extremely unsafe as i have almost been rear ended at high speeds by other cars on the roadway. Has been listed in forums as somesort of rollover fuel valve. Please investigate before more serious injuries or even death occurs assuming that hasn't already happened. Also please note that since the work they did on 2nd visit to dealer i have had check gas cap and engine lights on
Every time gas is added to the tank the jeep stalls out at stop lights.a message appears about putting it in park and then picking a gear.it is dangerous and should be recalled again.the happened on a busy road at a major intersection and at every stop sign and even while slowing to make a turn.*dt *lnconsumer stated manufacture has known about the sudden stall issue at least 2 years but did not notify the owner and recalled numerous times. *ln
Vehicle does not start'- initially seems battery related, but battery checks okay at two different parts retailers. Finally got a 'service shifter' message on the led readout on the dashboard. But problem is intermittent and dealership says they can't fix it unless it acts up in their possession. Some owners in an online forum report similar issues across a number of model years. Please help.
The transmission stalls and dead stops in the middle of the road. This has the drive ii transmission.there has now been 3 transmissions in this car and we do not feel safe being behind the wheel of a car that dead stops.we are very fortunate to not have been involved in a severe crash. There have been other recalls also on this car. Those have been taken care of.these have all been since purchase date of july 2014.
Oil filter housing cracked spilling oil on top of motorvery common problem fire hazardpart has been redesigned from plastic to metalnoticed oil all over engine burning smell when driving and parked
Engine stalls while driving.two cases in which this occurs:1) after fueling the vehicle, if "topped off", the engine will stall when driving resumes.2) random times, driving the car...when stopped, then turning left, the engine will stall in traffic (engine light comes on).able to restart, but engine makes terrible noise (whining) on first restart attempt.the engine stall issue appears common to this vehicle (per internet search).stalling in traffic or during turns creates safety hazard to driver and other drivers in the area.
Driving to work on hwy in heavy traffic i accelerated up a small hill car jerked then powered down on hwy at 65 mph i was able to coast over three lanes of traffic and pull off to side of road then noticed service transmission, check parking break, put car in park and then select gear all came on as messages also the traction control light came on.put care in park and restarted engine all lights/messages still on dash and car would not go into gear for driving.tried two more times and finally could drive under 50 mph straight to dealer for service.the check transmission light remained on during my entire drive to the dealership. I had previously experienced acceleration when in traffic coasting and my foot off gas pedal.also hard shifting multiple times like it was skipping gears when accelerating. Very scary and unsafe situation to be in.
3rd time since purchasing this vehicle.no warning i turn it of wont crank tunr over nothing.lights still working
The transmission on this vehicle makes it very dangerous!! surging, hesitation, speeding up, hard shifts continually. The transmission was replaced and it was serviced many times with no improvements. When you try to pull out onto a road, it will hard shift into gear after hesitation, it does the same when backing up. It causes a very dangerous situation and i have almost been hit by another vehicle many times due to the transmission issues.the headlights on this vehicle are dangerous, they follow a severe straight line and when going up and down hills it causes you to lose vision of the road in front of you.
Vehicle shuts off while in motion. Replaced with new motor and reprogrammed pcm and tcm 3 mths earlier because of same problem. Car stalling when driving. In service again for a 2nd motor. Oil was 0% empty when brought for service. Oil indicator states good at 46% on instrument panel. 2nd time for engine replacement. First replacement at 27 k miles. Now in for 2nd engine replaced cement at 31k miles. Travelling on busy street at 37 mph when car shut off had grandchild in vehicle and tried pulling off to side street almost tboned by another vehicle. This vehicle has shut down 6 times in the past week while driving.
Drive about 37689 miles. Inserted key to run, nothing happened, turned it off, turned it back to run, it power up but engine light pop out, transmission failure, tcm internal failure code p1634. Turned it off, waited for half hour, turned it on, power run normal with a lot of noise, engine light still on. Shift it to drive and it goes backward, then shift it to park, cranking noise under the car. Messaged transmission service, park brake service and esc disabled/off. Turned it off again. Waited for few minutes turned it on, engine light still on, shift it drive, push the pedal (gas) doesn't go, about 3 seconds later it drive normally. Every time shift to drive have to wait few sec to go.
When accelerating from a stop, between 13-20 mph just before the transmission shifts into the next gear the whole vehicle shimmies or wobbles for a few seconds.it happens every time, whether under hard or soft acceleration.it is also more noticeable when turning right.the passenger is even able to feel the shimmy, so it does not only transfer through the pedals or steering wheel.axles have been replaced, software has been updated, but at this point in time there is no known fix for the vehicle.
I was driving my 2014 jeep grand cherokee diesel at about 60 mph on an expressway when the check engine light came on. Within seconds the car started to slow down and would not accelerate past 30 mph. The authorized jeep dealer told me that the car was not regenerating automatically thereby causing these issues. They offered me a free software upgrade to resolve the problem. A year later and the car has been to the dealer 14 times for the same issue. One upgrade after another yet the car will still have the same problems. You never know when this car will become limp. I have almost gotten into several accidents because of being on a highway and going 30 mph because the car will not regenerate automatically. Jeep has not been able to find a solution to the regeneration issues.
Was driving in very busy town, luckily turning into a parking lot, jeep had lost all power, and was showing engine light, etc light flashing, and traction control was shut off. Got the jeep running again about 15 minutes later, auto zone was next door but they could not read the codes. Had to drive an hour to the closest dealership. Was told there was a recall that needed to be updated, was told to drive it so many miles to reset everything, then sent back on my way. The next day i was putting the required miles on it, it left me stranded on the side of highway with young child, got it to start again and made it back to park it the rest of the day. Next morning drove 1/4 mile down road and it had lost all power again. Called dealership to let them know i was bringing it back, jeep would not go past 3rd gear, almost hit multiple times trying to get off the road. Got to dealership, they told me it is un-driveable after driving over an hour to get there, they had jeep almost 3 weeks. Mileage was around 18,000. Would need to replace transmission, when they finally called to say it was ready, i was told it was bc it needed an oil change...with only 3500 miles on this change(feb2015-march2015).now(oct2015) jeep shows engine, etc, traction control, after turning at light in neighborhood. Took jeep to new dealership, could not recreate problem, 3 days for diagnosis.
Just entering the highway doing the speed limit of 70 mph with my newborn child all of a sudden my car suddenly stalled / shook/ and halted while trying to find a safe place to pull over on the higher way. The service transmission light came on. This is a huge safety concern that i had to somehow find a way to pull over on the side of a major highway with an infant in the car while my car was stalling out.
When starting out from1-2, and 2-3 gears, about 75% of the time one of two things happens.. 1, jerky and hard shifting or 2, does not get gas to the engine until i floor it then it jerks very hard. Every time i took it in, i asked them to look at it. They confirmed the problem but a transmission update did not fix the problem. Still happening at 11,000 miles. Jerks my neck, and worried about getting rear ended.
Stalling, when vehicle comes to a stop or slows down it stalls and hard to start.
As i approached an intersection and pushed on the breaks the car stalled out.warning lights came on.after restarting the car it stalled out again when i tried to break a second time.this has happened at least 4 times.the last time it happened, the car stalled out in the middle of a main roadway as i approached a red light; i was almost rear-ended.i tried to restart the car.once i got it restarted i tried to put it in gear and the car bucket and stalled out again.i tried a number of times to restart the car and eventually got it started.i eventually got it into gear and started to drive off the roadway.the car drove very jittery and with little to no power.most warning lights on the dash came on - 4wd inoperable; put car into gear and restart, service transmission, traction control problem, battery problem.i have had it to two dealerships.once said it was the battery; i replaced it.the other first said it was oil consumption with the engine but when that turned out not to be the case the dealership and chrysler/jeep are telling me that this is a problem due to overfilling the gas and that the only fix is not to top off the gas tank.really?this only started at @ 42,000 miles.also, i don't think the gas was topped off each time this happened.i also live in a state where you cannot pump your own gas so if the gas station puts too much gas in the car stalls and creates a safety hazard?how much is too much gas?there is nothing in the car manual.there is no warning in and around the gas tank.this is a very serious problem and causes a very dangerous car to operate.there either needs to be a real fix for this problem or the cars need to be taken off the road.*ln*dt
Jeep cherokee latitude 2.4lhas shut down with no warning while driving. It has stopped entering city streets and when braking hard to avoid another car. When the vehicle stops and suddenly its steering wheel gets hard to steer . The dash comes on with an error on screen saying, "car must be in park in order to shift." turning the key does nothing until we try multiple times.
Its doing just what the recall stated ..the engine light is on and then it cuts off while i'm driving and telling me to shift to park to restart and continues to do this several times before i get to a safe destination
Vehicle has been taken to dealer for same issue 4 times. The information reflected indicates the first time that we brought the care in.initially we took the care in because vehicle was shifting roughly and would sometimes delay before engaging gear when pressing accelerator.after vehicle reprogrammed and returned to customer it was being driven on freeway at normal speeds when the check transmission light came on, told driver to pull over andthe vehicle lost ability to accelerate.vehicle coasted to side of freeway and was towed to dealer who attempted to fix vehicle. Vehicle returned to customer, a short time later vehicle had same issue on freeway.again towed to dealer who again attempted to repair vehicle and replaced transmission.a couple of months later while driving on the freeway again vehicle exhibited same exact behavior.was towed to dealer awaiting resolution of issue.this problem represents a significant safety hazard.review of similar incidents on this website as well as other websites indicates this is a widespread problem that tends to occur at high rates of speed when a complete loss of vehicle power is dangerous to both those driving the affected vehicle and those on the road.
The contact owns a 2014 jeep cherokee. The contact stated that while driving at various speeds, the transmission inadvertently shifted to the neutral causing the vehicle to lose motive power. The vehicle was taken to an unknown dealer to be diagnosed. The mechanic determined the cause as an electrical failure. Additionally, the transmission software needed to be reprogrammed. The transmission software was reprogrammed however, the failure recurred. The manufacturer was notified of the failure. The contact was informed that the vehicle was not included in nhtsa campaign number: 19v447000 (power train). The contact stated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 42,000. Vehicle has been repaired.
Service transmission and will not shift gears, service park brake.
Faulty transmission.
The contact owns a 2014 jeep cherokee. While driving approximately 10 mph, the vehicle stalled. The contact was able to restart the vehicle, but there was an abnormal noise and the vehicle shook. The vehicle failed to accelerate over 20 mph. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 10,100.
For the 3rd time - check engine light, check gas cap light come on, odometer starts flashing and vehicle loses all acceleration after those lights come up. You can floor the gas pedal and the vehicle will barely get to 40 mph. Last time it was brought to the dealership they performed flashes (3 weeks ago) and the issue went away. Happened again today while pulling out of a busy shopping center and the car lost the ability to accelerate and had to limp it home to be towed to the dealership. The dealership advises they are unaware of any issues like this however there are multiple reports of this make\model\year having this exact same issue. The first time it happened i was doing 80 mph on the interstate and the car immediately dropped to 40 mph nearly causing a collision.
While driving about 50 mph on winding hilly country road, the vehicle suddenly jerked and all the dashboard lights lit up.the car completely shut down.this shutdown lasted for only 2-3 seconds and then restarted as if nothing ever happened.it was not necessary for the driver to do anything.there was no need to restart the vehicle it restarted on its own as the key remained in the ignition and we did not touch it.
The car started leaking coolant.the radiator hose and seams on the radiator were leaking which caused the car to overheat.
The contact owns a 2014 jeep cherokee. While driving various speeds, the windshield wipers failed and turned off. The wipers would not restart even when the wiper switch was turned on. While driving various speeds, the vehicle jerked and failed to accelerate. The vehicle was taken to a dealer, but was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 42,300. The contact has stated by disconecting the battery the wipers turn off and the connecting the battery again fixes it temporarily. *asthe consumer stated the wipers would start while they were turned off. The vehicle was very sluggish as if it were going to die while being driven.
Driving on highway when over temperature light came on. Coolant leak cause by rubbing on coolant overflow line. Poor design of engine components.
This car is an accident waiting to happen! the transmission (i-4 specifically for me) buckles and lunges in gears 1-3. It gets stuck in gear, it goes into 2 gears at the same time. It has gotten stuck on the acceleration. I am terrified to drive this car in traffic, or anywhere i need to go slowly since it does not always respond when i brake or give it gas. I wouldn't put my worst enemy in this car! the transmission problems started on say 1 with 100 miles on the car, and have kept going for the past 2.5 years. I have had a transmission replacement and that did not help.
When driving, the vehicle shuts down and message on dash says "car must be in park in order to shift." vehicle will not restart. This problem has happened multiple times while vehicle is in motion. We have had it taken into the dealership with no resolve. After researching, this is a common problem in this year's model that jeep is aware of. However, the common resolution is dealership still claiming an oil change is needed. Most recently our jeep was 500 miles under the dealership's recommended oil change. I fear for my family's life if this stall happens when crossing busy highways in town.
After a complete stop at a stop sign, "service transmission" message appeared on the speedometer, check engine light turned on, car was beeping all over the place, and could not accelerate after stepping on the gas pedal 3 times. I had to turn off the car and restart the car on the spot. After restarting the car, engine light stayed on and i was able to drive home. Prior to this incident the check engine light has been on and off for about a few months since i purchased the vehicle on november of 2013. Seems like other jeep cherokee owners are also experiencing similar problems if not more serious and fatal. Several complaints found on this forum (http://www.aboutautomobile.com/complaint/2014/jeep/cherokee/power+train) regarding the issue reported that their vehicles lost power on the highway. Other even had trouble with their gears. Also the car would accelerate a little more even the driver had let go of the gas. This is definitely a serious problem and needs to be addressed and investigated immediately before someone gets hurt or even killed.
While driving about 60 mph the car lost all acceleration and slowed very quickly, the engine light came on and the assist emergency brake light came on ( i think that was what it said. As i pulled to the road side there was littleno rpms . I shut the car off and waited , restarted and still no rpms. I disconnected the battery after googling the problem and restarted and lights where all gone . This was great for about 4 days and maybe 300 miles and again it happened . This time i had my cade reader and received a p1dcd code, i did not clear code but shut engine down and restarted. The car ran with rpms ok but was a bit sluggish . I called dealer when i got home and they said i would have to pay for them to do a diognostic test to figure what the problem is. I drive my kids in the mornings and feel this couldlead to aserious accident . I dont feel safe driving it myself let alone my children with me.
When decelerating for a speed zone, the transmission downshifted from 5th to 4th, the rpms went up approximately 1000 and the car accelerated.the 'unintended' acceleration characteristic is also evident on downhill driving in the mountainous terrain.this occurs or a frequent basis and was evident prior to, and after, a transmission/tcm replacement.my wife no longer feels safe driving this vehicle and has gone back to using her subaru for commuting. There are obvious issues with the engine/transmission control firmware/hardware which need to be addressed.
Ok i have a 2014 jeep cherokee limited with front wheel drive . Only has under 54000 miles on it i am experiencing transmission problems especially in reverse it's extremely loud and rumbles constant while in reverse . Also while in drive once moveing it bucks but eventually starts to go away after a lil while. But i also loose power i'll have to put the pedal to the floor the accelerator and i move extremely slowly then it will eventually kick in and have a very hard time going up large hills all hills really and it struggles to get up it like has a lot of lack of power i've put my jeep in the shopnumerous times and have had major work done to it. One of them that was costly was the car would not read that it was in park so i couldn't shut the car offi love the jeep product but i hate this one it needs to be recalled. Thanks
Vehicle started losing power while stopped at light in traffic, less than a mile down the road while coming to a stop the vehicle started to lunge forward as if i was accelerating then vehicle lost power and engine stopped. Vehicle message stated to 'shift to park and than select desired gear.' once vehicle was shifted to park and then to drive the vehicle started to lose power again. While driving the vehicle automatically went into 'limp mode' nearly causing an accident. I made the 5 mile journey back home with the vehicle losing power while slowing or lunging while stopping. I am scared to drive the vehicle on the highway as this is almost grantees that there will be an accident. Prior to this day no signs of failing components.
The oil filter housing cracked.when the car was stationary it would drip oil.when the car was moving it would spray oil on the underside of the car and engine compartment.
We purchased our 2014 jeep cherokee in december 2014 (new). We noticed immediately the transmission was jerking, and when coming to a stop the vehicle would surge forward.the dealership said the vehicle had to get use to our driving.we continued to have problems with the transmission and took the vehicle to the dealership.after four trips to the dealership, and being told they could not re-create the problem the service tech was able to re-create, however we were told there was nothing the dealership could do, and we would have to drive the vehicle until it broke down.in april 2016, the transmission was replaced.immediately, we begin having the same jerking, lurching and surging.now we have been told, we need to have another transmission put in the vehicle.this vehicle only has 23,500 miles on it, and this is the second transmission.i have filed a complaint with jeep, and gone through arbitration, however jeep doesn't feel the need to stand by their product.this is the eleventh chrysler/jeep/dodge product we have purchased, and it will be the last.
Transmission failure while driving.car failed to accelerate while on a city street, transmission and parking light came on.when car was able to be re-started, loud "clunk" sound occurred when gears shifted.car had to be towed to dealership.fear for safety of me and my two children to drive car and have transmission fail and car stall while on the road.after researching and reading similar incidents that have occurred to countless others over a two year period, it is appalling that nothing has been done to warn customers of the deadly dangers of this car or that a recall or buyout has not happened.many of us are now stuck with these dangerous vehicles with no recourse as of yet.
The contact owns a 2014 jeep cherokee. While driving unknown speeds in july of 2017, the vehicle stalled and the service transmission and check engine indicators illuminated. The vehicle was towed to a local dealer (darcars chrysler dodge jeep ram of rockville, 755 rockville pike, rockville, md 20852), but they were unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified. While driving 45 mph, the accelerator pedal was applied, but failed to respond and the vehicle stalled. The service transmission and check engine indicators illuminated again. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 40,729.
September 12 2016 460 county route 7 pine plains ny12567 [xxx]- home [xxx]- cell [xxx](husband's cell)re: s55/nhtsa 16v-529vin: last 8- [xxx]i received in the mail a recall on my jeep cherokee for transaxle wire harness.i called village dodge, duchess dodge and they have not received the parts to fix the recall.it is very disturbingto think i might crash out to loss of motive power.why do the dealerships not have parts yet?after speaking with your fca recall assistance center1 800 853 1404[xxx] would only give me her name would not tell me an operator number what state she was in or any information that i contacted the center.i asked for a supervisor and placed on hold.i am requesting a loaning car.finally [xxx] came back on the phone when i asked again for what state she was in [xxx] stated farmington hills michigan.[xxx] told me that i have 24 to 48 hours for a call back from the supervisor.loaner car will also take 24 to 48 hour for someone call me back and i am being placed on special tracking list.this is unacceptable to be expected to drive a vehicle that could crash and possibly kill me or some innocent drivers.i expect something would be done immediately.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Vehicle stalls while driving. Taken to stetler jeep in york pa 3 times and thornton jeep in red lion, pa 2 times. They will do a "software update" or blame it on the oil being low or oil getting past the oil filter. They will say it's fixed, it will work for a few months and then the issue will reoccur. Car willstall/shut off while driving and a transmission service message comes up and the car will beep/ring. Car will some times work again if restarted and sometimes be inoperable for up to 25 minutes, leaving you stranded on roads and highways and unable to move it to side. Jeep dealerships are not able to fix and just keep saying it needs an oil change, which they are the ones doing. This is been happening for years and is dangerous. Jeep is dismissive of their vehicle just shutting off while driving.
The contact owns a 2014 jeep cherokee. While driving 56 mph, the vehicle stalled and a malfunction indicator illuminated. The vehicle was towed to the dealer (lithia dodge ram fiat of las cruces, 860 n telshor blvd, las cruces, nm 88011, (575)-888-3588) for diagnostic testing and repairs. The manufacturer was made aware of the failure. The results of the diagnostic test were unknown. The failure mileage was 20,000.
When we started to accelerate the jeep jerked into gear. We started to hear a clanking noise and sounded like a part was rattling. Since it did not sound good we pulled over and called a tow truck to tow it to the dealership nearest to us. After the inspection, the dealership told us that the ptu on our 2014 jeep cherokee was busted and the car is no longer able to be driven. Prior to this event we took the jeep into another dealership several times telling them that when we accelerate it jerks into gear. They told us that three updates need to be done on the software of the vehicle. We were told that the updates has to do with the communication of the transmission and the parts that are involved when you accelerate the vehicle. After we completed the updates the jeep drove smooth but then started jerking again shortly after. Now the cost of replacing the ptu is over $2000. We have read multiple forums and feedback from other 2014 jeep cherokee customers that have had the same problem. I have come to the conclusion that this is a manufacturer defect and this should be covered by chrysler.
On tuesday, july 28, 2015 12:12pm on interstate 91-s at 65mph in the middle travel lane, i was surrounded by multiple tractor-trailers.my dashboard suddenly lit up like a christmas tree.i immediately attempted to get to safety. The car's speed dropped dramatically without warning, even when i applied the gas. At least two tractor-trailers just missed hitting me. I narrowly managed to get to the right side of the highway.on friday, july 31, 2015, executive jeep reassured me that the vehicle was repaired and safe to drive.i expressed my concern about it being safe; the service advisor re-assured me that it was.on monday, august 3, 2015, just 7 days after the vehicle failed me, i was en route to work on 91-n i was traveling in the middle lane surrounded by multiple vehicles.again, the dashboard lit up like a christmas tree. I was almost hit by other vehicles while trying to make my way to the right side of the highway.the car's speed dropped dramatically without warning, even when i applied the gas.for the second time in one week, the vehicle failed in the same manner and i narrowly managed to get to the breakdown lane. Chrysler insists that this vehicle is safe to drive.this is the third jeep cherokee in connecticut that i am personally aware of that has the same defect; this is unacceptable. I purchased a new jeep to be safe; my experience with jeep has been far from that.i am stuck paying of an unsafe vehicle. Narrowly avoiding being killed twice in this vehicle is enough for me.
I find it very hard to believe when i enter my vin on your site it shows no recalls for this vehicle but when i enter my vin on mopar.com it shows about 4 recalls and three campaigns. My vehicle stalls while driving and it's unsafe for my kids. I got the issue 'repaired' and the car stalls even more, there is a huge thump in the engine when i switch gears from park to revers or park to drive. Yesterday when i went to turn my car on the start button got stuck and the car did not turn on, my husband replaced the battery and got the car on but now the car won't turn off.
Our 2014 jeep cherokee limited 4by4 has stalled multiple times while driving it. This car is 13 months old and we had to take it in to our dealer for the same time several times. The engine keeps stalling on us while we are driving. In december 2014 it stalled while driving on a highway at a speed of 65mph.all the dashboard lights came on and the car simply didn?t want to drive. This was extremely scary for us while travelling on a highway with high speeds. The car dropped in mph while on the highway, when i pulled over and turned on/off to reset it, it didn?t work. The dealer ran tests and they couldn?t come up with a problem. Again this happened to my husband in april while he was driving, again the car stalled, my husband took it to the dealer and again they checked the engine, electronics and couldn?t address the issue, said everthing was ok. Over the course of the last 13 months it would stall mid drive but we would quickly restthe vehicle and we would still drive it, should have complained about this problem sooner because now it just got a lot worse. Today, while driving 20 mph, i couldn?t complete a turn, my jeep stalled, mph dropped to 0 without me putting it in park and still trying to accelerate. Finally, i put the car in park to turn it off, couldn?t turn it off for about 3 minutes. Finally i turned it off still in park, restarted but the car still didn?t wan to drive even after i put it in drive. It even rolled back a little. Very scary since i was with my young child and in a residential area. I totally lost control over the car. The cars electronics are completely broken, in addition to faulty engine it seems? this a 35k car that doesn?t work,, very unreliable and the dealer can?t determine or address this issue. Someone really needs look into this?. This car is not safe to drive. Please help!
I was driving and stopped at traffic light and notification popped up saying "shift gear to park (p) and to desired gear". After performing that and when i went back to d all power went away and car started rolling backwards (there was a little slope). So i went to park again and tried it once more, power came for 3 seconds and went out again.
I was driving on the expressway doing 60mph. I merged into left lane and began to accelerate to speed limit. Reached 65mph and transmission stalled and threw my vehicle into neutral. I had to pull over onto the shoulder to turn off vehicle and restart. Check engine light remained on as well as message to check transmission. After returning it to the dealership twice, the same thing happened again on 9/22/14 with mileage at 1195.
Transmission seems to jump into neutral mode when trying to accelerate, losing power in speed while city or highway driving. First notice in 2017, getting progressive worst.
Engine oil consumption andoil sensor on jeep cherokee 2014 - sport engine caused on last 3 years several life threatening situations not just for me,but also for cars driving around me on highways. Each time i call dealership, dealership make technical control.for 2 years dealership was not able find solution for problem, recommended make oil exchange more frequentlythe 5000 miles for prevent problems ! last year2016 was on jeeprecallfinally change oil sensor, but that doesn't help. My lastlife threatening situation is from saturday last week 06-10-2017.jeep stop on highway, completely paralyzed for 3-4 minutes, just red battery blinking.i was lucky, maneuver with car and prevent several collisions with cars driving around me form highway middle linebehind very danger curve !after3-4 minutes i was able restartengine and drive to quick oil, because from previous years experiences i know, then this problem is connecting with oil sensor.on car display was oil "good" onquick oil service, serviceman find then there is any any oil on enginehe show me scale on which was residual oil which look like asphalt.byquick oil ticket i need oil exchange on next 1600 miles - by recommendation for dealership i change oil each 5000 miles, so accident is happened after driving just 3400 miles. Any oil leakage from engine was find, problem is caused by defective engine oil consumption.manager from quick oil immediately calljeep dealership, describe problem on phone, send with me writing description of problem and data to my jeep dealership.the same day from quick oil service,where they put to jeep engine oil for free - i driving to my jeep northgate dealership and start engine oil consumption test - i have return each 1000 miles to dealership for oil consumption monitoring.situation is very danger, need find solution asap !
The contact owns a 2014 jeep cherokee. While driving at an unknown speed, the check engine indicator illuminated. The vehicle was taken to jeff wyler automotive family (401 milford pkwy a, milford, oh 45150) where it was diagnosed that the oil sensor failed. The vehicle was repaired. The manufacturer was notified and stated that there was no recall for the failure.the failure mileage was 1,800. The vin was not available.
Noticed oil dripping so took jeep (2014 jeep cherokee) in to look to see if oil filter was put on correctly. Mechanic said oil everywhere, showed me pool of oil sitting under filter all over engine parts. He de-greased engine and found the oil filter housing was cracked and needed to be replaced. Had i not noticed, engine could have heated up and caused engine fire! one jeep blogs, many eple indicate same issue with poor part. Should not have to worry about housing cracking even on 5 year old car that was $35k.
Engine code p0520. My repair shop said this is a very common 2014 jeep issue.my sensor says there is no oil pressure, however, my cars oil pressure is fine. Car drives fine other than the engine light on.
My car developed an oil leak, slow but steady, and after taking it in to be checked we learned that there was a large crack in the oil filter housing assembly. This along with upper and lower gaskets, will need to be completely replaced to the tune of $500-900. This piece is plastic, so is easy to crack if the filter is over tightened. I think this should be recalled and replaced with something sturdier.
I was driving home on the freeway going about 50mph and all of a sudden i got a series of messages:"service transmission" "service parking brake" "4wd not available".put gear into drive" i was on a ramp merging to another freeway with very little room on the sidei shifted the car from drive to park, dash message said to shift back into park, and then into drive. When i shifted back into drive, the transmission made a very loud bang (like somebody hit the bottom of the vehicle with a mallet) the engine indicator was flashing and the error messages were coming up on the screen.this is not the first time i had this issue. Last time i had to shut the jeep off and wait about 30min for the computer to reset before i could start it and shift into gear. Last time the dealer replaced the transmission valve but obviously did not fix the issue. I am concerned that this can happen anywhere at anytime.
The car will begin to hesitate and then the transmission will go into a neutral state, but the lights will not show that it is in neutral. The car will roll forward or backward depending on where you are. You cannot shift, when you do try to shift, the car will jolt like the engine is going to fall out of the car. Turning the engine off and on, several times, while waiting each time clears the problem. Jeep can not reproduce this it so they will not fix it.will get a message on dash stating to service trasmission and parking break. This has happened at least 5 times that i have documented by pictures and video on my phone however, has happened a lot more. Specific dates documented are 11/19/17, 11/21/17, 11/29/17, 12/13/18, 4/2/19.
When starting from a cold start the engine and/or transmission jerks multiple times for the first minute during driving.after the first stop, the car settles down and does not seem to do it again.
The contact owns a 2014 jeep cherokee. The contact stated that while driving at various speeds, the vehicle decelerated as the check engine warning indicator illuminated. The failure recurred numerous times. The vehicle was taken to a dealer where it was diagnosed that the transmission failed and needed to be replaced. The vehicle was no repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 5,400.
Car has lost power while driving 3x.car was in motion/traffic travelling at 65mph, 45mph, 65 mph.dealer/manufacturer are not able to identify problem. Service advisor at steven's creek chrysler, dodge,jeep stated that jeep needs to buy the car back but manufacturer is unable to help out. Car towed twice to dealer.
Engine oil cooler dripping oil onto exhaust creating (possible) fire hazard.the local dealer had this part in stock. I know other owners of 2014 cherokees who have experienced this problem.
After fixing the transmission recall. My transmission has once again started acting up. Jeep refuses to switch gears. Must service vehicle again. This is an ongoing issue, it seems, with multiple owners. Vehicle itself needs to be recalled immediately. Vehicle in motion. On highway. (both times)
Hello, my 2014 cherokee sport, 38k miles, 2 wheel drive, has shut off on two different occasions within a 5-day period, without warning as i was driving on a busy road.several warning lights flashed on the dash and suddenly the car turned off.i bought it used 6 months ago. There was a recall #s55 for the transmission, part software and part hardware, that was reported to be complete when i purchased the vehicle, but it sounds like it may not have been completed since i am still experiencing random loss of power to the vehicle.or, perhaps the software upgrade part of the recall was complete, but the part was still not fixed. The local shop could not find anything, of course, and the dealer said that the problem was that the last oil change (2k miles ago) was with semi synthetic rather than synthetic oil, and that i needed to get the oil changed. That is one of the most bizarre things i have ever heard as a cause for engine cutting off.any ideas? it feels like a death trap and i am too afraid to drive it.after two car shops have attempted to find an issue and still tell me that "everything checks out fine" (other than the oil) i am at a loss.
Vehicle occasionally bogs down and sometimes stalls at various speeds and conditions. Sometimes this will occur several times in a row and sometimes it will go days, even weeks without reoccurring. The jeep dealer kept car for several days said several test drives found no problem and the diagnostics and onboard computer codes were normal. This is a potentially vary dangerous problem if trying to pull out into traffic on the interstate or trying to pass someone. The problem is reported all throughout the internet but nothing in recalls. All recalls on this vin have been completed.
I first experienced what felt like my transmission wasn't shifting properly right away.i noticed it in lower gears.i took it back to the dealership and they said everything was fine.i then started to experience my engine randomly stalling.i would be going slow and i was usually taking a right turn.i went to turn on my car and it said engine failure.i called the dealership and they said to tow it to them.i received a call that the reason my car ahut off was because there wasn't any oil.i have all my records and my oil had been changed at a dealership less than two weeks prior.so they put oil in it and said i was fine.within a week my car died turning right on rail road tracks in an instersection.we had to have a police officer come and push us off the tracks and wait for us to get towed.the dealership told my there was a harness that needed to be replaced and it would cost $700!they said that he harness was under my hood when i did research it was discovered that it was in my trunk.they said it needed to be replaced due to water damage. In my trunk?i did research and found this harness was a common issue but it didn't have anything to do with the issues i was having.now it is a year later and we are having the same issue.my service lights will turn on randomly.my engine stalled on the highway going 70 mph.i am at a loss what to do.my two year old has been in the car with me when this happens and i just want to know my car is safe to drive.
Was driving on a 2 lane highway and the jeep lost power, i pulled over to the shoulder and when i reached a complete stop the jeep shutoff. I could not get it the restart. After waiting 10 minutes i finally got the jeep restarted. When it started it released a huge cloud of white smoke from the exhaust pipes. This is the 4th time this has happened.
Since getting this vehicle in oct. 2014 we have had nothing but problems with it. The car switches gears when it shouldn't and lunges forward. Also when you slow down to stop the car lurches and shakes before coming to a complete stop. Sometimes you can feel the pedal pumping under your foot when you are moving slowly in traffic. Whenever you are going up any type of hill the engine sounds like it is going to explode. We have taken it to the dealership where we purchased it numerous times and continue to just be told that it is a known issue with 2014 jeep cherokee's. There is also a clicking noise by the tires whenever your make a turn. We also took it to the dealership for this and they claim they didn't notice anything. It sounds like the wheel is going to fall off!we should not have these problems with a car that has less than 20,000 miles on it! i cannot wait to get rid of this jeep. I've had older cars in the past and had not nearly the amount of problems as i have had with this jeep. It doesn't feel safe to drive. Jeep is well aware of this issue yet they continue to do nothing about it.
The contact owns a 2014 jeep cherokee. While driving various speeds, the vehicle suddenly decelerated and the "four wheel drive unavailable" message appeared. Also, the check engine warning indicator illuminated. The vehicle was taken to reedman toll chrysler (300 baltimore pike, springfield, pa) and the transmission was replaced. Later, while driving, the vehicle suddenly shut off. The vehicle was taken to the same dealer where it was diagnosed that the fuel pump was faulty. The fuel pump was replaced, but the failures continued. Later, the water pump was replaced and the transmission would not switch into the park position. The cause of the failures was not determined. The manufacturer was not notified of the failures. The failure mileage was 25,000.
The contact owns a 2014 jeep cherokee. While driving, all of the warning indicators inadvertently illuminated. The contact stated that the engine stalled and lost power. The vehicle was taken to weiner automotive (1151 us hwy 220, moorefield, wv 26836 (304) 530-9000), but no diagnostic failure codes were found and the failure could not be replicated. The vehicle was not repaired. The manufacturer was notified of the failure and a claim was filed. The contact stated that the manufacturer was sending a mechanic to inspect the vehicle. The approximate failure mileage was 19,000.
The contact owns a 2014 jeep cherokee. While driving 50 mph, the accelerator pedal was depressed, but failed to respond. The service transmission warning indicator illuminated. The vehicle was taken to the dealer where it was diagnosed that the transmission failed and the valve body and parking brake needed to be replaced. The vehicle was repaired; however, the failure recurred two additional times. On another occasion, the headlights became inoperable and the "head lamp out" warning message illuminated. The vehicle was taken to the dealer where it was diagnosed that the body control module and head lamps needed to be replaced. The vehicle was repaired. While driving 15 mph, the automatic power locks failed to operate without warning. The vehicle was taken to the dealer for repair; however, the specifics of the repair were unknown. The manufacturer was notified of the failure. The failure mileage was 26,000. ..updated 10/13/16
Jeep stalls or won't start, try to start multiple time until finally starts and omits white smoke.took to dealership, after checkup, jeep is low on oil but is not due for oil change. Dashboard reading shows only 62% oil used. Mileage between last oil change was 4839 miles. I was advised that vehicle oil consumption was within limits. Had oil changed then same problem ensued again 3.5 months later mileage between oil changes is now 3637 miles driven, dashboard shows 48% oil used and dealership gives me the same excuse. Oil is low butno leakage anywhere and consumption is within guidelines for my vehicle.changed oil again and will see what happens in the next 3 to 4k miles.i'm sure i will be back again.how many times do i need to take my vehicle in for the same problem before they look deeper for the root of the problem. Oil should only be change every 6000 to 8000miles, this is how it was in the beginning when i purchased it now the mileage between oil changes get lower and lower.
Accelerating lag when you make a turn, it also hesitates when you accelerate. It's jerking while accelerating and it could be dangerous in the road.
I was cleaning my driveway and noticed a huge puddle of oil underneath my 2014 jeep cherokee. Upon further inspection i noticed a substantial amount of oil puddled up around the oil cooler assembly. Oil is splashing all over my engine compartment including the exhaust. I'm concerned of a fire starting so i'll have to repair it right away. The complain is simply this:the vehicle is barely 4 years old and has a major problem such as this.it could be a very big safety risk and have read up as it seems to be confined to the year 2014 of similar engine size or type such as 3.2 or 3.6 l v 6 engines.
The contact owns a 2014 jeep cherokee. The contact stated that when the brake pedal was depressed and released, the vehicle accelerated rapidly without warning. In addition, the vehicle sputtered as if it would stall. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 4,900.
When the vehicle was in motion, i was on a city street, the vehicle randomly stalled while driving 10mph. The dash screen stated, "place in 'p' then select gear." i then placed the car in park and tried turning the ignition but it did not start. I had to get a stranger to jump start my car and eventually the car started. This happened a few months ago and since then this has happened twice. The second time this happened, vehicle was in motion while pulling into a gas station on a city street and it randomly stalled. I turned the ignition and it started up. This is extremely dangerous and thankfully on both occasions there has been no car driving behind me.
Since i purchased my used vehicle i have had a reoccurring issue where the vehicle hesitates to accelerate in the first gear. Recently it has gotten so severe that the vehicle completely shuts off. I've noticed that it occurs most frequently after i fill my tank and after prolonged periods of being stopped. It has occurred four times on the highway while sitting in traffic and most recently while waiting at a red light. When it occurs the vehicle still has power running through and a notices always pops up saying "car must be in park in order to shift." in all cases i have had to turn the vehicle off and wait several minutes before the car was able to turn back on. In all cases no indicator light appeared as to what the problem could be. After taking the vehicle to get serviced thew first time i was told it was the battery. The second time i took it to get serviced i was told the evaporated canister and purge solenoid had to replaced. The issue still exists and the dealership has asked me to continue driving the vehicle as is until a service light appears because they do not know what the problem can be. This vehicle is not safe to drive as is.
Again the check engine light came on.this is our 2nd engine and the dealer says it is this new engine that needs to be replaced.the jeep will idle rough, shift on it's own, all the same transmission issues.and now the parking brake locked up and i had to have it towed home.i assume it is the transimission because it still will throw it in neutral while driving.
On the above date while traveling to work my wife called me and informed that her vehicle had lost power during operation on a busy highway.upon further explanation she informed me while accelerating to the proper speed for the posted speed limit of 55mph the vehicle had lost power and the "service transmission" light illuminated.she then pulled off the busy road to a safe a spot and proceeded to contact our insurance and the local jeep/chrysler dealership, as we are currently under warranty.once i arrived to my wife's location we waited for the tow truck and upon his arrival he asked if the vehicle could be driven, at this time i turned on the vehicle and placed it in drive, the "service transmission" light was still on.i was able to drive in approximately 3 miles to the dealership all awhile being followed by the tow truck and without incident.
The vehicle has stalled at slow speeds several times over the last few weeks while making slow speed turns or coming to a stop. The vehicle will not re-start for several minutes and only after several attempts. The dealer has investigated the problem but cannot duplicate the problem. It is definitely a safety concern as the ehicle is stranded in the road.
After spending $1,400 dec 2020 at the putnam, ct, jeep, dodge, dealership, on the new shift, $300 being software update, and hvac issue........now my vehicle just shuts down while i am driving.the shut down happens five minutes away from home, right in the same spot, every day.once it shuts down, i am stuck there, wait a minute and restart the vehicle.it begins to start in a strained sort of way.i live in a rural area so not too bad and now i do not leave my neighborhood on the huge hill side seeing there is more traffic, the car will be stuck on that hill which is a main traffic street.this engine turning off happens every time i take the car out in the morning.seems less if i warm it up first and drive really slow as this has happened beginning of january 2021 and i am trying to deal with it.i am a senior citizen (not working) so i go on errands or apptmts in the morning.began jan 4th 2021 and continues.
Oil pressure sensor keep going out.
The contact owns a 2014 jeep cherokee. While driving various speeds, a clunking noise was present coming from the engine compartment. The vehicle was taken to an independent mechanic who diagnosed that the three engine mounts were fractured and needed to be replaced. The engine mounts were replaced and the failure was remedied. The contact recently discovered that one of the engine mounts fractured again. The vehicle was not repaired. The manufacturer and local dealer (brubaker dodge, chrysler, jeep, 300 eastern blvd, montgomery, al) were notified of the failures, but no assistance was offered. The failure mileage was 62,000.
The oil filter adapter leaks oil, causing it to pool on top of the engine. Fire hazard! this is an ongoing issue for me, and a quick google search reveals many consumers with the same problem. My vehicle only has 50,000 miles.
After 2 days owning this vehicle the transmission began to have issues shifting from park to drive and reverse. I also got "service transmission" warning lights and "service parking brake" warning lights. The vehicle went in for service and was in the shop for 3 days. 2 months later i had the same issue and the vehicle went in for service for 4 days. 2 months later the vehicle went in for service for the same thing for 8 days. Currently the vehicle has been in for service a 4th time for the same thing for 3 days so far. Problems range from hesitation and/or jumping into gear from park to drive or reverse, rough shifting at all speeds and parking brake intermittently engaging when placing the vehicle in reverse from park.
Ever since i purchased the 2014 cherokee sport it has always shifted really hard with heavy jerking/sticking while shifting in 1, 2, 3 gears from a stationary to cruising position. In city streets and highways.dealership flashed software several times in the first few years which only provided a temporary solution as the issue continues to occur to this day' february 2021. I am out warranty now so i hope dealership doesn't charge me to get my jeep flashed again for the same issue. We shall see.
While driving my jeep revs into high gear, then all of the symbols on mydash light up and then my jeep jolts and then shuts off.i have to put it into park and wait about 30 seconds and then try to turn it back on, sometimes it takes 2-3 times to turn back on.
The transmission will not downshift from third gear unless the vehicle comes to a complete stop. When trying to accelerate into traffic during city driving this is very dangerous because the vehicle is unresponsive and will not accelerate. Also the vehicle continues to have harsh shifts from first to second gear and from second to third gear even after all recalls have been performed.
My vehicle between 50,000 to 62500 miles have been shutting down with no warning while driving. It has stopped entering highway and on city streets. When the vehicle stops and suddenly its steering wheel locks up and i cannot steer vehicle. I have already paid for myself to get alternator replaced, cabin filter, new spark plugs, and several batteries and problem still exists. I have had this vehicle 17 months.
Around 4:30 pm, after just a few seconds of leaving my driveway, a message came on that stated i needed to put the vehicle in park before i could shift gears and then my battery light and engine light came on. I pulled over, put vehicle into park & then shut it off. Restartedit, but struggled to start.. Attempted to restart a third time but was dead. Turned the key to run to see what lights stayed on the dashboard the battery was still on while the engine light disappeared. After waiting about a half hour, my father in law was able to give me a jump. Car started and was able to drive get the battery replaced. However i read last night similar complaints, with the battery not being the issue so my husband will be getting the previous battery we had, tested this weekend.
My family and i were at an intersection going south making a right turn onto a big street.as my husband accelerated, the car would not respond, it would not move, it jolted very strong but would not accelerate.there was a message flashing on the console something like shift to p then to d, and the check engine light, the (p)! light and brake light turned on.as we were stuck in the intersection my husband turned the car off and turned it back on but it would not accelerate, he put it in reverse and was able to move the car very slowly out of the intersection.is was a sunday morning, we had to wait over an hour to have jeep roadside send a tow truck.the car was at a dealer for 2 weeks, transmission was replaced.just got it back but it still jerks when shifting gears and slow to respond when you are at a stop and accelerate. I don't feel safe in the car as its unpredictable, you don't know when the transmission will give out.this was the second time this happened to us.the first was about 7 months after we bought the car, and the second time was about 2 and half months after the first time.
Car cuts off going about 40mph. Steering locked up. While i was on highway. Problem occurred multiple times. Unsafe vehicle purchased top warranty and i'm still being charged for repair. Purchased the car used has 40,000 miles. And i have had the car for 3 months yet! car stared back up and wouldn't let me go over 20mph.
The vehicle switches gears to neural and turns the vehicle off. While driving about to make a left hand turn the vehicle stalled turning the car completely off making me restart the vehicle in this fashion: (step on break, switch gear into park and restart) lots of issues with transmission skipping. This happened after i got it from a dealer only been the owner for about a year seems like vehicle keeps getting worse.
While driving down the highway going 65 miles an hour the transmission made a horrible sound and just went bezerk. All i could do is put on my hazards and coast to the side. It would not go into any gear not even park. I was almost hit by several vehicles trying just to get over. He had it towed to the dealership where we were told it was fixed on our way home it did the same thing again. I am literally terrified to drive this vehicle again.
Excessive oil consumption. Using 3 1/2 quarts of oil in the oil change mileage of 3000-3400 miles. Once engine oil level reaches 2 quarts of enigine oil, engine will automatically stop with no low engine oil light or warning. It will stop on highway , street, driveway, no matter where you are. Which to me is asafety issue. Supposedly it is designed to do that so the engine will not burn up. Jeep said they recognize 1 qt of oil consumption for every 1000 miles for a vehicle over 50,000 miles which to me is excessive especially with today's industry standard.
Problem:driving down i79clunk sound"d" on shifter starts blinkingservice transmission message appearsservice parking brake appearsmil check engine light comes onesc indicator light comes on*pulled off to the side of the interstateturned car off, then back onrepeated 4 timesdrove to a safe locationcalled roadside assistancehad car towed to dealershipthis is the second time this car has had a transmission failure on the interstate at 70 mph. I am now scared of this car. This is unacceptable and disappointing for a new $34,000 vehicle with 15,601 miles on it. First time this happened and was serious enough to complain about was dec. 14, 2014.
The contact owns a 2014 jeep cherokee. The contact stated that while driving at approximately at 60 mph, the engine stalled. The vehicle experienced a complete loss of power without any warning. The vehicle was towed to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 22,000.
The vehicle just stops with no warning while i am driving!the first time was on the nj turnpike doing 70 mph in the left lane. Started it back up and it did the same thing about 30 minutes later. Took it to jeep service and they said it was a loose wire.seemed ok for a few months and then it happened again.jeep replaced the transmission module.drove it another few months - happened again and this time they replaced the computer system.this is a very dangerous problem and i was petrified to drive the vehicle. When i complained to chrysler, all they could do was offer me a cdi code which is a tiny discount on a new chrysler vehicle. I finally just traded the car in and purchased another vehicle but i lost a lot of money in doing so.this situation is very dangerous and i could have been killed in this vehicle. Let me repeat, this has happened 4 times so below, when you ask "when did this happen" - i am using the date of the last incident.
I have received 3 recall alerts on different problems with the car. When i call the dealer they said they can not fix because chrysler has not issued/delivered the parts.it has been over 32/12 months since the first recall alert and i have gotten two more additional notices since then. All are safety related issues. Unacceptable.
Found oil leaking from engin in my drive way. Took to garage who changed oil thay checked car .found oil filter housing leaking oil . I went on line and found many people have this problem in 2014.jeep changed this part from metal to plastic on the3 .3 v6 engini have an appointment on 11/26/2019 at island jeep on staten island n.y at 10 am the estimate for repair around 800 dollars my issue is after fixing it it can happen again . Because the plastic material used to make part is not suitable for the high temp on manifold whear it attaches to engin .
On numerous occasions while driving, the jeep has not shifted gears properly and engine shuts off. Engine will be in drive and upon trying to gas the engine, it fails to shift automatically and engine shuts off.
2014 jeep cherokee.consumer writes in regards to transmission problems.the consumer stated on october 7, 2014 as she pulled out onto the highway, the vehicle stalled. She managed to drift to the side of the road. She let the vehicle sit for a minute and then re-started it. She bean to drive and the vehicle began to buck and lost power. She pulled over for a second time and let it sit for a minute, attempted to re-start it which was successful, but she couldn't go over 25 mph. She drove to the dealer. The dealer kept the vehicle for a week. A diagnostic test revealed a problem with the transmission. One month later, as she was pulling out onto the main road, the vehicle lost power again.she managed to get the vehicle to the dealer. A diagnostics test revealed the vehicle shut off, due to low oil. The consumer claimed the vehicle wasn't scheduled for an oil changed for another 1,000 miles. The dealer advised the consumer to bring the vehicle back within 3,000 to see if the vehicle was burning oil.
The contact owns a 2014 jeep cherokee. While driving approximately 55 mph and approaching a red light, the check engine warning indicator illuminated and the vehicle stalled. The contact shifted into park and attempted to restart the vehicle. After five times, the vehicle restarted and then stalled again. The contact stated that the failure occurred every time the oil was low. The vehicle was not taken to the dealer for diagnostic testing. The vehicle was taken to an independent mechanic who determined that the vehicle was consuming a lot more oil than normal. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 80,000.
Vehicle was having severe issues shifting gears. Transmission warning light came on, less than a mile later the malfunction indicator light came on. Vehicle then lost 4wd capability. Vehicle seemed to stall out and max out at 20 mph. Car stopped a few blocks from my house while in a turning lane. Turned the car off and turned it back on, was able to barely make it home. Luckily, it was late night and no traffic. Could've cause a big accident. The vehicle sits here at the house right now because it will not run. Calling the dealership when they open tomorrow to try and find a resolution.
Transmission issues!!not shifting gears correctly. Engine light comes on and off weekly
Check engine light came on and vehicle was running rough. Problem went away but light remained on. Called dealer and we agreed to drive it to see if it acted up again. Light went out two days later. At 734 miles i was turning a corner and vehicle acted like it wanted to stall. Later that day turned another corner and vehicle stalled. I was able to get it off the side of the road. Took about 5 minutes to get it restarted. Took to dealer and they found the engine three quarts low on oil. Flushed engine and changed oil and filter. At 1522 miles vehicle stalled after turning corner in rush hour traffic. Had to push vehicle off of bridge and out of traffic. Got it started and took straight to dealer. Engine was three quarts low on oil again. Engine is currently being replaced under warranty. If vehicle stalls on highway or in heavy traffic somebody could be injured or worse. I understand about bad parts being a certified technician. But if this is a common problem it needs to be addressed.
On 2 seperate occasions in the past month, vehicle is driving straight on the highway just fine when the vehicle unexpectedly loses power (does not stall, simply will not maintain speed, until vehicle finally coasts to a stop as the momentum fades). Transmission light & other lights illuminate, finally the service engine light remains lit. After a prolonged resting of the vehicle (typically 15 minutes or more) the vehicle then becomes able to move again, but must accelerate very slowly at first. Eventually vehicle can resume normal speed. Very dangerous as vehicle loses ability to move during crowded rush hour traffic!
The contact owns a 2014 jeep cherokee. The contacted stated while at a stop sign, the vehicle suddenly stalled. The contact had to put the vehicle in park in order to restart the vehicle. The failure occurred numerous times. The vehicle was taken to the dealer where it was diagnosed that the oil change was not performed at a 1,000 miles. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 33,000.00. The vin was not available. Updated 05/18/16*lj
The contact owns a 2014 jeep cherokee. While driving approximately 40 mph, the vehicle stalled. As a result, another vehicle crashed into the rear of the contact's vehicle. There were no injuries and a police report was filed. The vehicle was towed to the dealer. The mechanic was unable to locate or duplicate the failure. The vehicle was currently being repaired for the rear end damage. The manufacturer was not notified of the failure. The failure mileage was unavailable.updated 03/09/16*lj
The contact owns a 2014 jeep cherokee. While driving at unknown speeds, the vehicle was getting stuck in gear. The vehicle was taken to a local dealer (bob poynter chrysler, 3020 b national rd, columbus, in) where it was diagnosed that the system needed to be updated. The vehicle was repaired, but the failure recurred. On july 1, 2017, while driving at unknown speeds, the vehicle would not shift into gear and the "error car must be in park before shifting gear" message appeared. The contact restarted the vehicle and took it to community chrysler dodge jeep ram (2300 s walnut st, bloomington, in 47101) where it was diagnosed that the system needed to be updated again. The vehicle was repaired, but the failure recurred. Additionally, while driving unknown speeds, the vehicle stalled without warning. The vehicle was taken back to the dealer who stated that an appointment was needed for service. The vehicle was not diagnosed or repaired. An appointment was scheduled for a later date. The manufacturer was notified of the issue and referred the contact to the local dealer. The failure mileage was 51,000.
When slowing for a stop sign the car stalled once 5 days ago but restarted after shutting down and it was fine. Then yesterday morning it stalled 3x before leaving my development. I drove to have the battery checked locally and it was ok. I drove to the dealership who told me the problem was because the oil was low, that these cars burn a quart of synthetic oil every 2000 miles and "when the oil runs low they shut off to protect the car." what?? and how dangerous. I questioned a recall recently received about jeeps stalling while driving and was told it wasn't related. I'm really just in awe and disbelief that this could be a feature that the manufacturer planned for!
While driving engine shut off without warning, speed goes to 0mph, low battery warning pop up and want me to shift to p and desired gear. Turned it off and on nothing happens. Try it few times and nothing. Waited for 3-5 min turned it on, and it runs normal with engine light on. After about 100ft it stall again. Try the process before and it goes normal again. Car stalled twice a day. First stall happened few days ago. Vehicle was in motion on a city street.
Car stalled 6x with my 4 and 5 year olds in the vehicle. Smoke billows out of back of car. Ignition coil, spark plugs, filter and oil replaced. 9/2/14 car shifting incorrectly. Computer system reset due to transmission issues. Customer told to bring back after drives 500 miles for oil consumption test. 9/29/14 oil consumption test failed. Pvc intake valve replaced. Dealer to drive car 250 miles and test oil consumption again. As of 10/3, no resolution.customer has requested replacement from manufacturer. Not approved as of yet.
While slowing/breaking/decelerating from any speed that has cause vehicle to be in gear 5+, around 35-25mph, transmission will downshift from 5-4 and vehicle will surge. Vehicle will not decelerate, transmission remains in gear 4 and rpm remains 2k.excessive pressure is required on brake to slow vehicle.if break is not applied, vehicle will not slow down and will maintain 25mph for extended period of time.measured distance i obtained was 0.4 mile before engine rpm began to decrease below 2k and vehicle began to slow without brake pressure.
I place 2 complaints for the same vehicle -on last 3 years,last complaint is fromyesterday 06-15-2017 on engine section, the previous complaint was from 2016 electric system section.defective engine oilhyper-consumption and oil sensor malfunction cause electric system collapse, car stop on highways, cause life threatening situations.afterread hundreds of the same complaints here,idecide contact jeep headquarters and request valid documentation about car oil consumption.on jeep manual is 10 000 miles, or 16 000 kilometers !for all who are surprise with dealerships information's about engineoil consumption , when they start oil test -here is valid information, which you can use on contact with dealerships.please find online jeep document tsb 09-007-15 pdf formhere is important part of document:the accepted rate of oil consumption for engines used in the vehicles listed above is 1 quart (0.946 liter) in 2,000 miles (3,200 km) for the 1st 50,000 miles (80,467 km). For vehicles with more then 50,000 miles (80,467 km) the acceptable oil consumption for engines is 1 quart (0.946 liter) in 750 miles (1,207 km).on context with this informationlook on us government " emissions standards for light duty vehicles.https://www.epa.gov/emission-standards-reference-guide/epa-emission-standards-light-duty-vehicles-and-trucksjeep cherokee 2014 engine oil consumption must be on balancewithus gov. Recommended vehicle emissions. On case then oil is not leaking from engine, oil is overspend by defective engine construction - hardware, or software. Defective engines with high emissions must be recall - see case "volkswagen".after witness8 times situation, which is describe by hundreds of people here, i know, then without valid information's and documents, we are not able make advocacy for our rights.
Oil filter housing has cracked and leaking oil
1. The car shifts really hard into gear as i am driving. Next issue the door electrically just stopped working
At 30-40mph with 2rmp my i would hear a very loud whistling noise. One day later my car would start kicking back when on the go. Two days later, my jeep cherokee would not move at all. I could not put it in drive, park or any other gear. The check engine light came on. Few seconds later the on information board said, "transmission problem." i had to call a tow truck to take it back to the dealership.
I was parked on 12.21.2014 with the engine shut down. When i tried to start the vehicle it did not start as a matter of fact there was not cranking or any noise. I called the road side assistance for chrysler and they sent a person to jump the car battery. It did not work. Long story short they towed my jeep into the dealership crown chrysler of chattanooga which is the same dealer that sold me the vehicle backon 7.21.2014. Weeks before i noticed a shaking in the front of the vehicle specially when accelerating. I brought the vehicle into the same dealership i just mentioned. I explained the situation and left the vehicle there for some days so they could fix it from 12.08.2014 to 12.15.2014. When i came back they told me there was nothing wrong with the car in the receipt they gave me it is written "test drove vehicle and found no issues with steering...performed complimentary crown multi-point inspection". 1 week after the jeep broke down and got towed as i described before. If this happens driving an accident could have happened.
While driving on freeway smelled burning oil smell and smoke in cabin of car.at first stoplight off freeway smoke was visually evident at right front wheel area and smell of burning oil increased.i got out of car and looked under right front side and noticed oil or grease on catalytic converter.
I ad started the car and put into drive and would stall. This has happened 4 times already,, thought maybe he had to be warmed up before proceeding.
I purchased a brand new cherokee, followed the engine/drive train break in procedure as closely as i could, but started experiencing a side to side shimmyin the front end of my vehicle very shortly after purchase. The shimmy happens during acceleration from a stop and seems to disappear as soon as the vehicle shifts into 3rd gear. Typically i feel it in the gas pedal and the steering wheel, however it varies in intensity from stop to stop. Sometimes it is gone and sometimes it is enough to shake the whole vehicle. I have had the vehicle into the shop 3 times now and each time was told there is no fix for the problem and as far as i can tell was not even addressed.
The contact owns a 2014 jeep cherokee. While accelerating from a complete stop, the vehicle vibrated violently and exhibited delayed acceleration. The contact heard an extremely loud noise outside of the vehicle. The failure occurred whenever the vehicle was in operation. The dealer detected a leak in the exhaust and stated that the transmission functioned normally. The vehicle was not repaired and the manufacturer was notified. The approximate failure mileage was 600.. Updated 08-20-14 . Updated 09/3/2014
The contact owns a 2014 jeep cherokee. While driving approximately 20 mph, an abnormal noise emitted from the engine. The vehicle decelerated independently, stalled, and the engine warning light illuminated. The vehicle was taken to a dealer for diagnostic testing. The contact was informed that the valve body needed to be replaced. The vehicle was not repaired because the parts were not available. The failure recurred and the vehicle was taken back to the dealer where the valve body was replaced. The manufacturer was notified of the failure. The approximate failure mileage was 13,700. Updated 01/21/15
The contact owns a 2014 jeep cherokee. The contact received notification of nhtsa campaign numbers: 15v509000 (visibility) and 15v461000 (equipment); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2014 jeep cherokee. The contact stated that while the vehicle was parked, the liftgate had to be manually opened. The failure recurred on several occasions. The vehicle was not diagnosed or repaired. The contact received notification of nhtsa campaign numbers: 15v393000 (structure), 15v509000 (visibility) and 15v461000 (equipment), however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the failure. The approximate failure mileage was 17,500. Updated 12/03/15*ljupdated 12/21/15.
2014 jeep cherokee.consumer writes in regards to no replacement parts available to complete recall notices 15v-461,15v-509 and 15v-393.
The contact owns a 2014 jeep cherokee. The contact received notification of nhtsa campaign number: 15v461000 (equipment). The notification provided instructions to contact u-connect in order to update the software. After the update was installed, the contact mentioned that the radio, navigation, ventilation system, and climate control systems failed immediately. The u-connect technician referred the contact to the dealer who later advised the contact to call the manufacturer. The manufacturer stated that the radio needed to be replaced; however, the parts needed were not readily available. The contact stated the manufacturer exceeded a reasonable amount of time for repair. The vehicle was not repaired. The failure mileage was 24,007.
A short time after purchasing the new 2014 jeep cherokee, we started having trouble breaking at any speed. As you stepped on the brake, the rpms went way up and it felt like the car was trying to accelerate instead of stopping. It always felt like you had to fight it to stop and it might not stop at all. Took it to the dealership service department and was told it had software updates for the transmission which did not solve anything. At the point that we were calling to take back in, received the "service transmission" warning and was told by service department to drive it in and it would "go into a safe mode". Drove slowly while on a major highway and after slowing down for construction, it would not speed up past about 27 mph. It had to be to towed in. After a new transmission, after waiting about 2 weeks due to 15 local dealerships waiting for transmissions, we were told by the service manager that it was not ready and doing the same thing. He said there was another software update with no estimated release date. There has been an update for the 2015 models that have the same problems since but nothing for the 2014 models still. We have not had our car since september since it is not safe to drive. It is being bought back after much pain and all the decisions being made by the chrysler area representative, sean werth, who according to the dealership sales manager said that our car was as fixed as it was going to be.
I had a roll away incident back around august 25th 2015i pulled into my driveway and put the car (2014 jeep grand cherokee overland) in park .i turned it off and exited the car. It started rolling forward so i jumped back in the car and put on the brake then moved it backwards a little and exited the car again. Againthe car was in park and shut off.as i was walking away from the car it rolled forward again about 8 feet .i know it was in park, when it was not in gear. I got out of the vehicle and it started to roll back on me. I quickly jumped back into the vehicle to stop it without accident, this time. Now i put a block in front of the tire so it wont roll away.i wont park it on a hill.dealer cant seem to find a problem.
As has been reported by others, my jeep cherokee has brake for no apparent cause on three different occasions. The "collision imminent" tone has sounded at the same time. There was no accident or loss of control at the time this happened, but it was disconcerting.on two other occasions, the same thing has happened, but these were triggered by a car leaving the road to the right side, to turn at an angle into a street that branched off the route i was on. Although the car was clearly out of the path of the car, apparently the collision avoidance system thought that my car was closing on the other car too quickly, and again sounded the warning and slowed the car down. Again, there were no problems with control of the car, and no accident, although drivers behind me had to slow down by about 15 miles per hour below the speed limit. I have learned to leave some extra distance between me and cars turning off for just this reason.
The contact own a 2014 jeep grand cherokee. The contact received notification of nhtsa campaign number: 14v641000 (equipment adaptive) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
While driving the odometer messages started popping up and an alert chimed for each one: acc / fcw unavailable service required; big red battery icon and low voltage message; park assist off message; radio screen went blank; small red battery icon remained lit on the odometer screen. I then selected to view the battery voltage along with my speed on the odometer screen. The voltage moved from 16 to 15 and stopped at 14v (1/2 charge) all in less than 5 seconds. I tried to make a hands-free phone call and as the phone was ringing the phone call was terminated by the vehicle.
Picked vehicle up from dealer - they made sure battery was fully charged and suggested it be driven before taking home. On the interstate at 65-75 mph activated the adaptive cruise control. It shut itself off in approximately 10 seconds. Then a message on the odometer: acc / fcw unavailable service required; message low voltage; radio screen went blank then came back on. A small red battery icon remained lit on the odometer screen.
We purchased this vehicle new, with 4,658 miles on it and within the first day, we noticed the extremely rough shifting between 2nd4th gears. After several pcm reprograms and a new transmission, it is still doing the rough shifting and continues to worsen. In heavy traffic, the accelerator is inconsistent, sluggishly moving forward on one occasion and lunging forward as if the gas pedal was mashed to the floor on the next. Same can be said for braking; rough down shifting and often times feeling as though the vehicle is still trying to accelerate as if the gas pedal is still pressed even though the brake is being applied. In another incident, i started the vehicle, with my foot on the brake shifted it to drive, then began to release the pressure from the brake to inch forward, when it suddenly lurched forward nearly striking my parents. Additionally, the vehicle now seems to be driving itself. When entering my neighborhood doing approximately 25mph, upon letting up on the gas completely, the vehicle maintains the rpms and speed on a flat surface as if the cruise control is on. We have filed for the md lemon law with chrysler, but after a test drive with one of the their reps where the car was not as violent in the shifting but still quite rough, the rep declared the vehicle as 'performing as designed' and its the adaptive learning of the vehicle and closed the case.this vehicle is completely unpredictable and inconsistent, and quite frankly, unsafe and nerve racking to drive. My wife will not drive nor ride in it any longer for fear of an accident, nor will she allow our son to ride in it. In my 28 years of driving, i have never owned nor driven a vehicle that actually made me feel unsafe in. As i stated to the rep on the test drive: with this vehicle, it's not a matter of if this thing gets in an accident, but rather when!
The odometer screen popped up several messages: acc/fcw unavailable service required; then a red battery image and low voltage message; and the transmission was locked in d3. After turning it off for 30 minutes it self corrected but a small red battery icon remained lit on the odometer screen.
Vehicle's "adaptive cruise control w/ stop-and-go" was activated and set to 40 mph.on approach to an intersection with stopped traffic ahead, the adaptive cruise control feature failed to slow the vehicle and a rear-end collision nearly occurred.the system had a clear field of view and approached stopped traffic from approximately 300 yards.the vehicle's collision alarm and brake booster activated as i waited for the system to slow the vehicle.using full braking force, the vehicle came to rest approximately 5 feet from the vehicle in front of me.
The contact owns a 2014 jeep cherokee. The contact stated that the air conditioning unit failed to work properly. The vehicle was taken to a dealer. The technician stated that the refrigerant needed to be replaced. The vehicle was repaired however, additional failures occurred. The instrument panel failed, the vehicle stalled without warning and the vehicle failed to shift into reverse. The vehicle was towed to the dealer. The technician was unable to diagnose the failure. The manufacturer was notified of the failure. The approximate failure mileage was not available.
2014 jeep cherokee. Consumer writes in regards to issues with car stalling. *ldthe consumer stated that the vehicle shifted hard between first and second gear. A "thud" could be heard when the vehicle jerked. The vehicle would "chug" and stall at intersections. The stalling also occurred when reversing and upon breaking in order to shift. The vehicle propelled forwardwhen downshifting nearly hitting the vehicle in front of it. The vehicle became stuck at 3000 plus rpm when going down hill. The brake would have to be applied in order to have the car shift. The vehicle had a "howling" sound at the front end that worsens in cold weather. It was only heard while in motion. The radio randomly switched stations. Also, it would switch from the radio to the phone. Phone calls would not go through, but the timer for the call would connect. The radio and phone would be inoperable until the vehicle was restarted and they key removed from the ignition for at least 3 minutes. The dealer could not duplicate the failures. The consumer was concerned the warranty would run out before the vehicle could be repaired.updated 08/28/2017
The contact owns a 2014 jeep cherokee. The contact stated that the headlights failed to provide the proper light coverage. The vehicle was taken to an unknown dealer where the headlights were replaced with aftermarket headlights. The failure was not corrected and the aftermarket headlights also failed to provide proper light coverage. The contact stated that forward and side light visibility was not provided. The manufacturer was notified of the failure. The vin was unknown. The failure mileage was 25,000. *ln
The contact owns a 2014 jeep cherokee. The contact stated while driving 5 mph, making a right or left turn, the headlights failed to illuminated bright to view the road. The vehicle was taking to the dealer but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 20,000. Ma 09/25
Headlights fail to properly illuminate almost to the point that they seem dim even on highbeam, unable to see no further than 30' in front of vehicle, very dangerous when passing other traffic, headlights almost seem to go out when passing other vehicles, very poor visibility in rain
Service shift it been come on my speed are jumping car speed by it self and the dealership fail to fix my problem now it unsave to drive like this whith my family
Purchased 2014 cherokee in aug 2014 - my 4th jeep and other family members drive jeeps. Few days later drove at night- immediately evident headlights pose serious safety concern & design flaw. Contacted the dealership to have the lights inspected. Cannot see objects until you are upon them. Live in a rural area with no street lights/beam does not project sufficient light/brightness. Add rain, snow, or city lights &the glare makes safely operating the vehicle even more challenging.vehicle serviced multiple times for this serious safety concern. Multiple techs stated headlights "are dim" & other owners have complained. After numerous complaints, my frustration & concern mounted. Technician sympathized & suggested i contact jeep, "maybe they will listen to the customer". Dec 2014, contacted jeep & was instructed a "research project" was established. After weeks, (another service appointment and more time off work) jeep acknowledged "complaint about dim headlights is pretty prevalent" &you have been "fair and reasonable". Jan 17, cherokee serviced again & copy of a tech assistance ticket was left on the seat. Report states: "customer concern: customer cannot see at night and headlights are dim. Concern duplicated: yes, drove vehicle at night head lamps are not very bright need fog lamps on also to see. Tests: drove two other vehicles same operation have had a lot of complaints about lamps not bright". This is takenfrom the report admitting the headlights do not illuminate. Jan 21 no resolution, told jeep they can take the suv back, i'm not willing to compromise safety. Complaint moved to jeep returns after multiple calls, asked to take the vehicle to another dealership scheduled forthis week. This vehicle was purchased because of customer loyalty to jeep-still waiting on resolution.
For the past 2 weeks, my dashboard lights flicker on and off.there is an audible click and then they turn off and back on.i do not have automatic headlamps but the action and sound is similar to a vehicle which is equipped with this feature except that instead of the dashboard lights changing brightness, they go off completely.i do not know if this affects my running lights or headlamps as i have not yet been driving in conditions that would let me easily determine whether they turn off when this occurs.this always happens while i am driving most notably upon a slow down or acceleration at a light or stopsign.this has happened multiple times, almost daily during my brief commutes.
Visor wiring shorted out when i was driving truck , i could smell plastic burning after visor light, garage door opener built into visor stopped working.also nhtsa campign id 14v39100-nhtsa 15v879 these only coverjeep grand cherokee and dodge trucks not jeep cherokee same problem no coverage
The contact owns a 2014 jeep cherokee. While driving unknown speeds, the brake, tail, and headlights dimmed and failed to respond. The vehicle was taken to a local dealer (mclarty daniel chrysler dodge jeep ram, located at 2201 se moberly land, bentonville, ar 72712) where it was diagnosed that the alternator may need to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The vin was unknown. The failure mileage was approximately 55,000.
Car stalled several times while moving when engine is cold this happened several times while turning and again when not turning, on city streets. 4 headlights blew within 7 days while both moving and while stationary. Hard shift between 2nd and 3rd and 3rd and 4th gears while moving on highway and city streets.
My 2014 jeep cherokee has substandard headlight illumination as compared to other vehicles in terms of distance (projection) and overall brightness. It's very difficult to drive the vehicle after dark in areas with little or no street lighting.the headlights are especially poor on dark wet road surfaces that offer little or no reflection. The illumination at the left and right front sides of the vehicle make it difficult if not impossible to spot animals, pedestrians, or other objects at normal highway speeds until you are right upon them.i feel that the substandard headlight illumination is an accident waiting to happen and may well measure below nhtsa standards if tested.
While stop at a light the jeep stalled out with check engine light,parking gear light, and road hazard light came on. Then when i put it in park and back in gear it jerked badly as if the engine came out and bunny hop as it took off like some one learning to drive a standard. Some times while driving it roughly shifts into 2nd. And it stalled once on a major highway which is dangerous.
The headlamp and headlight went out.i took it to a dealer, and they concluded there was a problem with the module and it would cost over $1000 to repair.i opted to just change the headlight which cost about $130 just for the bulb.a few months later the other headlight went out.again i paid about $130 just for another bulb.a month later the other headlight went out again.it will cost about $130 just for the bulb.i have been told with the most recent call that the bulbs might continue to break as a side effect of the module problem.that is not known to be a fact.either way, i'm looking at either $500+ just to have working bulbs at this point, or over $1500 to replace the entire module.nobody should have to spend that kind of money simply to have working headlights so that they can legally drive the car that they purchased!this is one of the most basic elements of a car,and i feel like i am being taken advantage of by having continuous defective bulbs that cost $130.nothing out of the ordinary has every occurred with this car that might have caused the lights to have continuous problems.however, it is worth noting that the 2014 jeep cherokee seems to have the highest number of problems in the jeep line.i'm very unhappy about this and hope that there will be a satisfying resolution.
This is what i mailed to: chrysler group llc customer centerdecember 6, 2014p.o. Box 21-8004auburn hills, mi 48321-8004phone 877-426-5337re:headlightsauthorized dealer:darlings auto mall16 kingsland xingellsworth, me 04605phone 207-667-2571vehicle identification number:[xxx]vehicle delivery date:11-21-2013current mileage:7420from the first time that i drove this vehicle at night (which was a few days after the delivery date), i have been unhappy with how poorly the headlights illuminate the road ahead.in my opinion this is a safety issue and because of that, i try to avoid driving this vehicle at night.after numerous complaints to darlings auto mall and their attempts to remedy this issue, darlings has suggested to me that i forward my complaint directly to you (chrysler).i sincerely hope that chrysler has a satisfactory remedy for how poorly the headlights in my vehicle illuminate the road at night.i look forward to your expedient and satisfactory remedy.cc:darlings auto mall16 kingsland xing ellsworth, me 04605since i have not received a response from chrysler, i am submitting this complaint.the problem has been on going from the day of purchase and i notice that other jeep cherokee 2014 owners have made the same complaint.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The contact owns a 2014 jeep cherokee. While driving 65 mph in the rain, the windshield wiper motor failed and the exterior and interior lighting shut off. The contact coasted the vehicle to the side of the road. Once the vehicle was restarted, the lights turned back on and the vehicle operated normally. The vehicle was taken to bemidji chrysler center (located at 755 paul bunyan dr nw, bemidji, mn 56601, (218) 751-8006) where it was diagnosed, but a failure could not be found. In addition, while driving 35 mph, the steering wheel seized and the brake pedal failed to stop the vehicle when it was depressed. As a result, the contact crashed into a fence. There were no injuries. A police report was not filed. The dealer was not notified. The manufacturer was notified of the failure and did not assist. The vehicle was able to be driven from the scene and was not diagnosed for the brake and steering failures. The approximate failure mileage was 37,000.
Gear shift lights are all on at the same time; p,r,n,d when i start the vehicle, doesn't matter what shift i am in, they are all on at the same time until i turn the vehicle off.
The transmission continues to accelerate while the brakes are being applied. These problems are the worst between going from 3rd to 2nd and 2nd to 1st gears. The jeep accelerates while slowing down when ample pressure is applied to the brakes.had to swerve off the road onto the shoulder to avoid an accident due to the brakes not acting timely and the vehicle still accelerating due to the transmission. The brand new vehicle has been taken to chrysler two times for this problem and they can't 'duplicate' the problem. Was informed'the transmission is a learning transmission and will adjust to the driver and to wait until first oil change at 3000 miles to see if the problem persist".the problem is still very present and even worsening. Now, with only 1800 miles on vehicle the turn signals are not working properly.the right turn signal sticks, stays on or randomly turns on.while the left turn signal is not working at all. While driving my brand new vehicle (not even two months old) having to use hand signals to communicate when turning left. Furthermore constantly turn right blinker off.less then two months old the vehicle will now go in for it's third repair.this vehicle is very unsafe!!
I keep my headlights on the automatic setting at all times. Approximately 4-5x's since owning this vehicle i have gotten in and there would be no lights.the 1st time i thought it was a blown fuse and realized that the headlight knob was turned to the off position. I thought someone must have switched it, but after the 3rd time it happened over a number of months i called the dealer who said there was no way that could occur without someone switching it because the knob has to be physically turned.i would tend to agree with him but the knob is located in a place where it would be almost impossible to hit it with your knee or otherwise change it without knowing. My husband is the only other driver, and neither of us change the lights from the auto setting.i am only looking to get this on record at this point, but it is a safety hazard since the dash lights up inside even if the lights are off outside, so it's not readily apparent that the headlights aren't on.
When turning on the car the windshield wipers turned. The wipers were not in the on position. The indicator lights were not working and the high beams could not be turned on. This persisted for over 2 hours.
The contact owns a 2014 jeep cherokee. The contact stated that while driving at various speeds, the low beam and the high beam headlights failed to illuminate properly to view the road. As a result, the contact's visibility was diminished. The vehicle was taken to a dealer where it was diagnosed that the vehicle was operating as designed. The manufacturer was notified of the failure. The failure mileage was 1,000.updated 2/4/16the consumer stated the head lights did not project enough light to illuminate the road effectively. The consumer believed the head lights were set too low and set back in the housing.the lens in front of the bulb, collected moisture on the inside and outside.updated 10/26/16.
Sorry i'm not sure why it does this... When i'm driving sometimes and i take my foot off the gas to slow down.. For some reason my car on it own.. Speeds up.. I watch the rpm and there is a big jump in rev.. I'm not sure what that is.. I actually lurch forward. I'm scared that one day it's going to hit a person or go through the wall of my garage!the second thing is mylight switch i am not sure why but twice it's pushed into my dash board .. .the first time it happened i was stuck at dusk .. Couldn't drive..my normal dealership in north seattle called the dwayne lane in everett and they told my dealership that they won't do warranty work.. So my dealership had to send out a guy from service and drive all the way to everett to do a temporary fix...the third complaint .. Now at 9500 miles there's a leak in my engine coolant.. And it left me stranded in everett and had to be towed.. By the way tried to go to the everett dealership dwayne lane and again they wouldn't help me this time.. I had no ride home and they wouldn't provide a rental car.. Even though i paid for a very expensive extended warranty.i had the car towed the next day to marysville jeep dealership and they are wonderful!don't buy from dwayne lane in everett!!!! the service department is the worst in the country. I've heard many horror stories from clients.. To tow truck drivers .. To other dealers.
I have had my jeep for 2 weeks. When driving at night i cannot see 20-30 feet in front of me and there is not much difference between dim and bright. This is very dangerous so i replaced the bulbs with sylvania silverstar halogen zxe. The bulbs are brighter but did not correct the distance visibility. Too dangerous to drive after dark especially with on coming traffic.
The contact owns a 2014 jeep cherokee. While driving approximately 15 mph, the contact was concerned that the headlamps did not project far enough ahead to safely drive at night. The vehicle was not taken to a dealer. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 34,251.
The contact owns a 2014 jeep cherokee. While in park, all the warning lights on the instrument panel illuminated intermittently. The vehicle was taken to a dealer where it wasdiagnosed that the fuel cap fractured and needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken back to the dealer where it was diagnosed that the fuel cap needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 15,611.updated 2/18/16 lnthe consumer has since traded the vehicle. Updated 03/09/16.
The light will not come on on the dashboard i can't tell how fast i'm going or how much gas is in the car i took it to a auto place they put a thing on the car and it said it was the cluster there was a recall on the cluster and i took it to a chrysler place in madison ohio they said they fixed it but it's not fixed they told me in order for them to see if it's the cluster the recall i will have to pay a $115.00 dollars. Just to check if it's the recall.
In 2017, both headlights on my 2014 grand cherokee overland went out. When i took the car to dealership, they said they had never had the headlights burn out on a jeep that age. They said it would be over $700 to replace the bulbs. I was not able to afford this at the time. Two days later, my jeep stalled in traffic and the alternator started burning while driving to work; my car had to be towed to the closest auto mechanic where the alternator was replaced. I also had the headlamp bulbs replaced. I was reimbursed by chrysler for the cost of the alternator following the recall, however, my headlights have once again stopped working. I would appreciate if this can be investigated to see if the headlamp malfunction is related to any of the other recalls.
I bought this car brand new, and have had problems with it starting randomly, locking, and unlocking randomly, alarm going off in the middle of night, (yes, my neighbors hate me) and now my stereo goes in and out..
2014 jeep cherokee.consumer writes in regards to vehicle headlights problem.the consumer stated while driving at night, the headlights did not properly illuminate the road. The consumer believed it was a design flaw, because the headlights bulbs were located toward the rear of the lens. Updated 01/06/15.
Several times while i was driving the digital dash display went blank, red "battery" indicator came on, "no bus" fault message appeared, the headlights went off, the turn signal did not work, radio did not work,door locks would not work (lock/unlock). The safety issue is to lose function of headlights and turn signal while driving. Also if a crash were to occur, i may not be able to exit my vehicle in an emergency, due to not being able to unlock my doors. Between august 27, 2015 and september 14, 2015 this occurred four (4) separate times. The vehicle was turned in for service each time this occurred.the problem is intermittent, during driving it can come and go. Service department at authorized jeep dealer stated that they do not have any instrumentation to troubleshoot can bus and they can not duplicate the issue. I would pull over into a safe area and take photos of the dash showing the faults. Service department can only reset faults as displayed on a tablet when plugged into the vehicle. Again dealer has no tools to look up bus problems, electrical contact issue, etc.
The contact owns a 2014 jeep cherokee. While driving at 60 mph, the high and low beam headlights failed to illuminate properly in order for the contact to view the road. The vehicle was taken to the dealer where the technician adjusted the lights however, the failure recurred. The manufacturer was notified of the failure. The failure mileage was 8,800. The vin was not available.
Left visor no power also garage door opener no power wires smelled like they were burning while driving jeeplater i found out no power left visor & garage door opener no power
The owner of a 2014 jeep cherokee latitudepurchased this vehicle in may of 2014. Within 3 months i noticed having problems with the dash board with lights or instrument cluster not coming on when vehicle is started. I figured it was a fuse and did not immediately have a concern, but this has occurred at least three times. I take the car to the dealer and reported grinding noise when i turn steering wheel, dash lights going out, and concern of not receiving the gas mileage that i should be receiving. The dealer at jeep chrysler at local state diagnosed as the rack and pinion and needed to be replaced.i travel out of state and during my visit the dash board lights are out again and disables me not to see how fast i am going or how much gas is in the car. I take the car to the dealer and the dealer reports it's the instrument cluster.
The contact owns a 2014 jeep cherokee. While driving 50 mph, the accelerator pedal was depressed, but failed to respond. The service transmission warning indicator illuminated. The vehicle was taken to the dealer where it was diagnosed that the transmission failed and the valve body and parking brake needed to be replaced. The vehicle was repaired; however, the failure recurred two additional times. On another occasion, the headlights became inoperable and the "head lamp out" warning message illuminated. The vehicle was taken to the dealer where it was diagnosed that the body control module and head lamps needed to be replaced. The vehicle was repaired. While driving 15 mph, the automatic power locks failed to operate without warning. The vehicle was taken to the dealer for repair; however, the specifics of the repair were unknown. The manufacturer was notified of the failure. The failure mileage was 26,000. ..updated 10/13/16
The transmission on this vehicle makes it very dangerous!! surging, hesitation, speeding up, hard shifts continually. The transmission was replaced and it was serviced many times with no improvements. When you try to pull out onto a road, it will hard shift into gear after hesitation, it does the same when backing up. It causes a very dangerous situation and i have almost been hit by another vehicle many times due to the transmission issues.the headlights on this vehicle are dangerous, they follow a severe straight line and when going up and down hills it causes you to lose vision of the road in front of you.
While driving my gear shift suddenly has all lights engaged (park, drive, reverse, and neutral) simultaneously. Has occurred multiple times on both city streets and highways and only resolves by turning engine off and back on. Unknown cause.
While driving engine shut off without warning, speed goes to 0mph, low battery warning pop up and want me to shift to p and desired gear. Turned it off and on nothing happens. Try it few times and nothing. Waited for 3-5 min turned it on, and it runs normal with engine light on. After about 100ft it stall again. Try the process before and it goes normal again. Car stalled twice a day. First stall happened few days ago. Vehicle was in motion on a city street.
I have a 2014 jeep cherokee latiude...there seems to be a problem with having enough light to see while driving at night. I bought my jeep new and noticed the problem early on...but not having 20/20 vision...i thought it was just me until talking with other jeep owners. So i avoid driving at night as much as possible...as not to put myself or anyone in harm's way!!
I've had to replace the oil housing filter and light switch and now the shifter light is coming on. This car is a lemon and needs a recall. This is all highway.
The contact owns a 2014 jeep cherokee. The contact stated that the headlamp bulbs were replaced four times within several months. Desoto auto mall chrysler dodge ford jeep ram (3039 s.e. Highway 70, arcadia, fl 34266; (800) 880-3099) was contact and notified of the failure. The contact was informed that the failure was common with vehicles of the same year, make, and model. The manufacturer was contacted and informed of the failure. The manufacturer admitted that the failure was a known issue however, offered no additional assistance. The approximate failure mileage was 20,000.*dt
The contact owns a 2014 jeep cherokee. The contact stated that upon inspection, he noticed that there was condensation build up in the headlight housing. The vehicle was taken to the dealer who stated that the failure was normal. The manufacturer was notified. The failure mileage was 200.
The contact owns a 2014 jeep cherokee. The contact noticed that the passenger side tail light did not illuminate. The vehicle was taken to a dealer where it was diagnosed that the tail lamp needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 48,382. Updated 11/07/16*ljthe consumer stated the new tail light didn't fix the problem. The light started working again on october 1, 2016.the consuemr opened hatch to place some itmes in the back, and when she shut it, the blinker stopped working again. She opend the hatch agin, and the blinker started working again.updated 12/13/16.
Using adaptive cruise control (acc) vehicle with start to stop when a vehicle is left turn lane either already there or turning into when in front of my vehicle requiring override with gas petal. Started intermittent; over 6 months period more consistentwith this problem. Speed from 25 to 45 mph.
Twice, i was driving at 35 mph or less and the brakes engaged automatically all on their own, slamming on the brakes flashing "brake" message in the instrument panel and stopping the car while in motion.the city road was dry both times.first time june 12, 2018, traveling 27 mph, there were large construction barrels along the road on the right side, cars on left, the car in front was 1-1.5 car lengths away, my car was in the right lane, no items on the road surface, my car stopped in the middle of an intersection.dealer couldn't find a stored message or any problems.second time, august 18, 2018, driving in the left lane, grass median with trees, no cars close (all were at least 2-3 car lengths away), nothing on road surface, about 30 mph, on a city street. Dealer again couldn't find anything.this is very scary. How do i know if it won't happen again while driving at a higher speed and the car stops abruptly and i get rear-ended and die?
Electric parking break automatically engages on it's own while driving or when i stop and does not disengage.
This is my second complaint. I have had no feedback from my first complaint which bothers me since it a safety risk to me and my family.recently i replaced the battery. I always let the car warm up before driving at the start of the day and have observed the car stall suddenly without warning. Fortunately i have avoided an accident from being rear ended by another vehicle. This happens every time and throughout the day. My service at the dealer is upto date and they have not indicated any issues. Please address this safety risk immediately.
The contact called on behalf of his wife who owns a 2014 jeep cherokee. The contact stated that after refueling the vehicle and driving at various speeds, the vehicle stalled with several warning lights illuminated. The vehicle was restarted and performed as intended. The contact also stated that during inclement weather, water entered the vehicle from an unknown area. Tomball dodge chrysler jeep ram 23777 tx-249, tomball, tx 77375 (281) 547-6945) was contacted and informed of the failure however, the vehicle was not diagnosed nor repaired. The manufacturer was informed of the failure. The approximate failure mileage was 55,000.
While driving on freeway smelled burning oil smell and smoke in cabin of car.at first stoplight off freeway smoke was visually evident at right front wheel area and smell of burning oil increased.i got out of car and looked under right front side and noticed oil or grease on catalytic converter.
The contact owns a 2014 jeep cherokee. The contact stated that after refueling and while stopped at a traffic light, the vehicle sputtered and stalled without warning. The contact stated that the vehicle sputtered while driving but did not stall or shut-off. The contact researched the failure and became aware of an issue with gasoline fumes entering the vapor canister and causing a stall. The vehicle was not repaired. Neither the dealer nor the manufacturer were notified of the failure. The approximate failure mileage was 70,000.
The contact owns a 2014 jeep cherokee. While in park, all the warning lights on the instrument panel illuminated intermittently. The vehicle was taken to a dealer where it wasdiagnosed that the fuel cap fractured and needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken back to the dealer where it was diagnosed that the fuel cap needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 15,611.updated 2/18/16 lnthe consumer has since traded the vehicle. Updated 03/09/16.
The contact owns a 2014 jeep cherokee. The contact stated that after filling the fuel tank, the vehicle would stall. The vehicle was restarted, and functionality returned. The contact stated that there was no warning light illuminated. The vehicle was not diagnosed nor repair. The manufacturer was informed of the failure and informed the contact that the vin was not under recall. The failure mileage was approximately 106,000.
The contact owns a 2014 jeep cherokee. While driving approximately 30 mph, after the vehicle had been refueled, the electronic emergency brake erroneously activated. As a result, the vehicle came to an abrupt stop. During the failure, the "put into park to switch gear" message displayed; however, the transmission shifter would only shift to the park position. In addition, the check engine and transmission service indicators illuminated. The vehicle was towed to the local dealer (burk auto group jeep, 1565 west ogden ave., naperville, illinois) where it was diagnosed that the evaporator control canister was faulty. The evaporator control canister was replaced and the purge control was reprogrammed, but the failure persisted. The contact indicated that the failures occurred only after the fuel tank was filled. The manufacturer was notified of the failures. The failure mileage was 47,000.
The contact owns a 2014 jeep cherokee. The contact stated that while his daughter was making a left turn, the vehicle stalled with the shift to drive warning and low battery lights illuminated. The driver coasted into a parking space where the push to start button was depressed several times to turn the vehicle off and on. The vehicle was restarted and driven to pomoco chrysler jeep dodge ram of newport news (12629 jefferson ave, newport news, va 23602) where the failure was diagnosed as a defective fuel pump. The fuel pump and canister were replaced. The contact stated that the fuel pump and canister were replaced by the previous owner in 2019. The contact stated that previously when the vehicle was filled with fuel, the vehicle stalled. The contact stated that his daughter parked and left the vehicle running to burn fuel to drive the vehicle without issues. The contact stated that the fuel tank needed to be at a half ortank to prevent the vehicle from stalling. The contact referenced manufacturer tsb: s1814000002 as the cause of the failure. The manufacturer was notified of the failure and a case was opened. The failure mileage was unknown.
The contact owns a 2014 jeep cherokee. While the vehicle was idling at a stop sign, the vehicle seized when the accelerator pedal was depressed. Also, "shift to park and back to drive" was illuminated. The contact was able to restart the ignition and continue driving initially. The contact stated that the failure occurred on multiple occasions. The vehicle was taken to tuttle-click chrysler jeep dodge ram (40 auto center dr, irvine, ca 92618, (949) 472-7400) where it was diagnosed that the fuel pump module needed to be replaced. The vehicle was not repaired. The manufacturer was notified. The failure mileage was 33,000.*ln
We have a 2014 jeep cherokee.the vehicle has been stalling after each gas fill up.the car has been doing this for 8-12 months, but last friday after a fill up it not only stalled but jolted and the transmission service light came on as well as the d and r signs began to flash on the dash and gear shift.i have heard from a dealership that the only way to correct the problem is to not fill the tank up all the way (who wants to do that!! ) or replace the entire fuel tank. From my research, the problem is the vapor/liquid separator valve. This vehicle only has 42,000 miles and of course the warranty has expired.jeep needs to recall this problem.it is dangerous and could easily stall in the middle of an intersection.someone is going to get killed!!!*dtvin unavailable.
When quickly accelerating from a complete stop (such as pressing the gas pedal all the way down), my 2014 jeep cherokee(3.2l w/ active drive i) significantly shakes from left-to-right similar to where a wheel would be out of balance. This seems to affect performance as well, where the vehicle lags to pick up speed right away, which is concerning when needing to quickly cross expressway intersections.
After fueling up and placing the vehicle in park; during idle, the jeep then begins to shake. The rpm needle drops suddenly then jumps right back up. No warning light turns on.
I have noticed in the past few weeks that my jeep will stall and will not start back up again.i try and it wants to but doesn't.then about five minutes later it will start and all is good.i thought it may be the gas but i have gone through different tanks and different gas stations and it continues to do this.usually first thing in the am.i have been stuck in the middle of the road as it will start to go but stalls.what is wrong woth this vehicle.?
After fueling, the jeep will start surging, the idling becomes erratic and then it will stall out with the parking brake light coming on, service transmission light comes on, the d on the ip flashes and when placing gear selector from d to p, the jeep makes a loud clunk which can be felt thru the floor. Shifting into any other gear does the same. This has happened over 10 times since purchasing new. We never top off the fuel tank and take care to fill up if tank shows 1/4 full. It's been to the dealer, at least twice, to have the transmission "flashed" but the problem keeps recurring. Each time the dealer (greenville chrysler, greenville, tx) tries to charge us a diagnostic fee which we adamantly reject after the first time because the problem is exactly the same. Just 4 days ago, my wife was turning left at a light from a stop, after fueling, and it stalled in the middle of the intersection. She was able to restart it and drive but she could hear the loud clunk when putting it in d. She immediately came home and parked it and i confirmed the cel, service transmission light, parking light, flashing d on the ip and i switched from p to d and r and it clunked each time. I unplugged the battery to see if it would clear any codes and "reset" and let it sit overnight and this morning it started up fine with no warning lights on the ip. We took it this afternoon to pick up our son from school and it did the same thing with all the warning lights, clunking when shifting gear and we limped it home. I've disconnected the battery and will reconnect in the morning and take it to the dealership.*dt*dtconsumer stated in short, after filling up with fuel, the jeep stutters and/or shuts off. For me, this happened in parking lots or somewhere other than a public road. However, my wife has experienced this on the road on several occasions.the jeep will run fine for about 2-3 months and then starts to act up again.
Car stalls out while driving after filling gas tank (not topping it off). Transmission light comes on, all warnings come on, and car locks up. Sometimes you cannot put it in gear, and the steering wheel locks up. It will say "shift to park," but you cannot always do that. Sometimes when it stalls it will still be running, but will just go out of gear. This is a known problem, and chrysler will not do anything about it. Yesterday, i was nearly rear-ended three times on an interstate in atlanta when my car suddenly stalled while i was in motion.here is what one mechanic said:your vehicle has an issue with ventilation from the fuel pump, the gas has nowhere else to go but get sucked up towards the engine. The pump is failing, the charcoal canister is full of fuel, the evap system integrity module is full of fuel and the purge is pushing fuel into the intake which is drowning the motor and shutting it off.he said it is extremely dangerous to drive, and that he has seen this with the exact make and model of the car. I am terrified to drive my car, and it only has 36,000 miles on it. I, or someone else, will be killed because of this issue. This started while the car was still under warranty, and it took over a year to figure out what was going on. We have since called chrysler every day to speak to a supervisor, and no one will return our calls. They refuse to acknowledge the situation, the severity of the situation, and our concerns. They said to contact you.
Vehicle lost power in the middle ofa busy intersection.the throttle control warning light, and the check engine light came on.this is a very serious safety hazard as two vehicles almost collide with me due to the sudden loss of power and stalling.
Within 7 months i have had to replace all 6 of my fuel injectors due to check engine light coming on
Car stalls and completely shuts off. Told its gas and not to fill up gas tank. Not sure how this effects the transmission. Car jerks into gear or right before shutting off. Shakes, is loud. Does this with or without filling up the tank. Car had barely half a tank when i purchased it and it did it then. The very next day. I have an extended warranty. And i believe the power train warranty still applies but they won't fix the problem. Keeps saying its not pulling or storing codes. Engine light and service transmission light comes on and stays on. Not on the next next. Hard starts. Trans is slipping. It does this while i'm driving. Either at take off or while i'm slowing down to stop is when it shuts off. You can feel the trans slipping while driving. Car is noisy sometimes and slow to accelerate. Car acts like it going to stall while driving on city street or highway. Has shut off on both. I do mostly freeway driving. Was told there was a case involving make year and model of my car. I looked it up and there appears to be a class action lawsuit in regards to faulty transmission and chrysler knew of this. I was not told about this when i purchased the vehicle and the vehicle has been doing this since i purchased it in september of this year. I have taken it in and calledseveral times for the same thing. They updated the computer and replaced a part and now they are basically telling me they don't know what the problem is except that it may be from filling up my gas tank and it making the engine stall but no solution to fix the problem besides not filling my tank i am guessing. But no explanation on the trans. Just keeps saying its not storing or pulling codes. This is dangerous to be driving a car that can shut off at will with my kids in the car.
My vehicle has had continuous issues of jerking/missing gears when it shifts, when i took to be checked i was told it was a known problem with this vehicle and there was nothing that could be done until the engine blows up. I was not notified of any sort of issues when i bought the vehicle new. I have also now had continuous problems with my vehicle not starting from being stationary, multiple times it has not started after being off for a period of time, ie 24 hours, but alsonumerous times my vehicle has shut off while in motion, i was driving down the road and my vehicle just shut off completely, no lights, no gas, no radio etc. I was luckily on the side of a non-busy road at that time about to turn onto a main road. I had both my children in the vehicle with me. I was unable to start my vehicle from this now stationary position for approx. 15 minutes i sat idle in the road with my children in the car. Another time my vehicle shut off while i was driving in a busy intersection my car shut off as i was turning and i was almost t-boned my vehicle started up after trying a few times and i was able to get out of the road way. Once i was parked in a parking lot to collect myself, my vehicle would not start again. It took approx. 4 times trying to start it again. I have contacted the dealership again and will be taking it back, to be checked. When i took it to them the first time for it to be checked as to why it shut off and they could only come up with that it was low on oil, they did an oil change and said nothing was wrong with my vehicle, which clearly the oil wasn't the problem because it has only been about 400 miles since the oil change.
Car literally stops working while driving, locking steering and no power brakes to stop. Has happened twice, while turning both directions.others online have had it happen while driving straight, and crashed as a result.jeep dealer blames oil level, transmission, and software, but no fixes have helped.currently installing new transmission due to horrible shifting.dealer states oil level can be 1/4" low on the dipstick (within the safe zone) and it can make the car quit running while you are driving 70 mph down the highway!many others have experienced the same issues!this is a dangerous car that must be taken off the road immediately.
The vehicle shut off without ability to steer or shift in the middle of driving. This has happened while driving on 3 separate occasions without resolution or explanation from mechanics or service managers as to why it's happened. There is also jerking or shuddering at vehicles without understanding or resolution on sporadic occasions.
After filling the vehicle with gas it will hesitate and stall out while driving. It tells you to put the car in park and then you have to re crank it to shift back to drive. After the tank is about 3/4 full it stops stalling.
When refueling the vehicle would shut off prematurely as if it was full after on 1-2 tenths of a gallon.to fill up the tank took about 10 minutes because of this malfunctioning.soon after this the transmission started to default and shift to neutral which is a bad thing when crossing multiple lanes of oncoming traffic.what i thought was safe i soon learned was a serious risk to others as well as myself. This started happening more frequently and a solution was never found.the vehicle would work fine for a few weeks and then the vicious cycle of the ongoing issue of defaulting to neutral while in traffic would occur.just the other day the diagnosis "post warranty" identified that the vapor canister and fuel pump was the issue.earlier i was told that replacing the battery solved the transmission problem, which wasn't to be. Replacing the vapor canister, and fuel pump cost $1292.45 and i've only driven my vehicle from the dealership to the garage.
I'm no car expert but there is something seriously wrong and it can be extremely dangerous. Every time i fill up my jeep with gasoline it stalls out or stops working while i'm driving. It mostly just stalls out when i am in a low rpm but sometimes when i'm driving down the interstate or trying to pull out in an intersection it feels like there is a disconnect between the pedal and the engine. It will stop working in the middle of traffic, while i'm in an intersection, or while i'm driving at 60 mph. This is extremely scary and i know other people have had this issue because it is all over the internet. This presents a danger to the public, jeep drivers, and it definitely constitutes a recall. Jeep needs to fix this.
Since i purchased my used vehicle i have had a reoccurring issue where the vehicle hesitates to accelerate in the first gear. Recently it has gotten so severe that the vehicle completely shuts off. I've noticed that it occurs most frequently after i fill my tank and after prolonged periods of being stopped. It has occurred four times on the highway while sitting in traffic and most recently while waiting at a red light. When it occurs the vehicle still has power running through and a notices always pops up saying "car must be in park in order to shift." in all cases i have had to turn the vehicle off and wait several minutes before the car was able to turn back on. In all cases no indicator light appeared as to what the problem could be. After taking the vehicle to get serviced thew first time i was told it was the battery. The second time i took it to get serviced i was told the evaporated canister and purge solenoid had to replaced. The issue still exists and the dealership has asked me to continue driving the vehicle as is until a service light appears because they do not know what the problem can be. This vehicle is not safe to drive as is.
2014 cherokee limited with a 2.4l i am the original owner, and have had all services done.car is in good shape.this is now a persistent problem each time i refuel. Within a few minutes or miles, the car engine will stall, tell me that i have to put the car in park to restart. This is extremely dangerous and has happened to me in the middle of intersections or driving down a street.i fill the tank, i don't overfill it. When the pump clicks off, i am done and don't add more. Then i drive off and for about 5-10 minutes, i am at risk of the car stalling. I have had it happen while driving, and more often when i stop at a light. It will restart. But this happens only after i refill the tank.
My car stopped allowing me to put gas in it. One day it was fine, the next time i tried to put gas in it, the pump kept shutting off, similarly to when it's full and/or the pump is low. After trying different stations, cards, etc. I identified it was the car. I watched the gas go into the tank, fill quickly then slowly disperse down into the tank. I took the car to the dealership and jeep stated they believed that the roll over valve had malfunctioned causing it to stick and that the gas tank needed replacement. I specifically asked the cause of this type of issue and the service manager stated it "sometimes just happens" and confirmed multiple times it was "no form of missed maintenance" that it "just happens". Upon further inspection and mechanical review, the tank doesn't contain the valve itself, the fuel pump contains the valve which somehow just got "stuck" in turn making the vehicle think it had rolled over, shutting off flow to prevent fires. I had the pump replaced and the car is functioning fine.
Ordered car through brown motors, located in petoskey mi. Salesman has been conducting business with the family for many years. Car replaced vehicle affected in a major flood, aug. 12, 2014. Picked up car from vehicle courier at a location offsite of the dealership. While driving on the expressway few miles and coming to a stop due to traffic, i noticed that the front end on the passenger side made a very noticeable wobbling motion between 5 and 20 mph. Vehicle has repeated the wobbling sporadically at the same speed upon acceleration and occasionally when coming to a stop. Took the vehicle in and had two recalls performed. One for the side curtain airbag and another for the transmission module. The transmission module adjustment did nothing to amend the front end wobble. Also, on occasion when accelerating to pass another vehicle, the engine revs up to almost the red line on the tachometer before the transmission shifts and the car actually increases in speed. Luckily i have never experienced this on a two lane road while passing another vehicle. Other than that the vehicle performance has been adequate.
Vehical has lost power 4 times while driving. Almost causeing a collision with the vehical behind me. Vehical was diagnosed by private mechanic dealership does not have any available appointments and parts are not available at this time to correct the recall. This vehical is unsafe to drive and has been reported to jeep but they cannot help till it is diagnosed with a certified jeep mechanic
After each time of re-fueling the vehicle stalls while trying to drive, doesn't want to run; vehicle asks to be shifted into park and we try and pull over off on a busy 6 lane roadway. Screen says service transmission after stalling. Then the vehicle got stuck in 3rd gear. Weren't sure if we would make it home. Called jeep customer service and they would not help in any way.
I purchased my car on 10/1/19 with 98,000 miles. A few short days later my car started driving horrible. Shaking,bucking, jerking, hesitating to accelerate and shift and my engine light came on while driving, scanned it and was showing p0520 oil pressure sensor. That was replaced. Car was still driving the same and 3 days later while driving my engine light came on again, this time code p06dd. Brought my car to the mechanic where he had it 3 week. My oil pump was replaced with a new oem pump. The very next day while driving my engine light went on again, throwing the same code p06dd. Brought back to the dealer where my car was low 2 quarts of oil. Was told to bring it to jeep for recall and diagnosis. Jeep has my car for 4 days, completed the recall but was unable to diagnose my car. Upon leaving the jeep dealer my engine light came back on and now my car was stuck in safe mode and would not go over 60mph. I brought my car back to the dealer where i purchased it. They had my car for two weeks and replaced my engine. I picked my car up on 12/6/19 from the dealer i purchased from, who just replaced my engine. With a new engine, the car is still not driving right. It is still shaking,bucking, jerking, hesitating to accelerate, hesitating to shift out of all gears. I had my tires balanced 2 times.on 1/13/2020 my car while driving on the highway went into safe mode again. Not going over 60mph. This time no engine lights are on. I brought it back to the dealer i purchased from, they hooked up the computer..which showed no codes. It took my car out of safe mode but did not fix any of the problems i'm having. Today, 1/21/20 my car went back into safe mode while driving. Will not go over 60mph and there are no lights on the dash showing there is a problem. This car is not safe. I am a single mom with 2 kids and i will not jeopardize mine or their lives in this vehicle.
Main issue is with the nine speed transmission on our 2014 cherokee.we have had issues with this transmission from the day w bought car.initially there were the bumps, bangs, knocks and hard erratic shifting both up and down shifting.now with 20,000+ miles, and many-many trips to dealer we are still having to deal with a situation in which the transmission has been "flashed" to remove second gear on downshift, thus hanging up in third, and causing vehicle to almost stall out when trying to accelerate from a slow, non-stopping speed.this has created some gut wrenching as well situations.the only way i have found to overcome this problem is to manually shift into second gear - - - and this is supposed to be an automatic transmission.my wife generally uses this car and does not really understand the "manual shifting part".hopefully, she won't get injured or worse in this thing!!!this needs to be fixed!!!!!
After filling up the gas tank, vehicle will buck and stall while driving causing a significant hazard to the occupants. This occurs every time we fill up the tank. We stop filling after the first click so we do not over fill the vehicle. After reading, this appears to be a common issue.
The contact owns a 2014 jeep cherokee. The contact stated that while driving at various speeds in 2nd and 3rd gear, the engine revved up and the vehicle shuddered and hesitated. The vehicle was taken to crown chrysler dodge located at (2120 chatman rd. Chattanooga tn.) who diagnosed that the transmission was defective and need to be reprogrammed. The transmission control module was reprogrammed however, the failure recurred. Additionally, after refueling the vehicle stalled on several occasions. The cause of the failure was not determined. Upon inspection, it was discovered that gear fluid leaked from the rear driver side differential axle bearings. The cause of the failure was not determined. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 30,000.
When refueling, the gas pump shuts off after .2 to .3 gallons repeatedly.
After filling up my car everytime it shuts off in the middle of the road and switches to neutral. Rpm shoots up randomly and shuts off
After filling gas tank, jeep will unexpectedly lose power and shut off. This happens several times. Accelerating and pumping gas to keep it running will speed the process of returning to normal operation. Gas is never overfilled. Once pump shuts off no additional fuel is added at pump. Took to dealership. They charged over 900 to replace the ecm. Problem repeated on next fill up. This problem is widely reported on the internet even though dealership denies any knowledge of problem
Purchased used november of 2017. Has a little over 55,000 miles on it. Have noticed that the transmission seems to take longer than it should to shift and sometimes doesn't shift up at all or will shift down or even to neutral sometimes while driving at higher speeds. Also will lose power and then sometimes use a lot of power when not needed, causing the car to jerk or accelerate out of nowhere. Happens very often and has been continually getting worse since i've purchased it. But severely noticed it on my last road trip about 6 weeks ago.
I need to put oil in my car at least two times in between oil changes. My car has stopped multiple times when i turn because it ran out of oil. The engine burns oil so fast. I don't drive that much. This is expensive and very very dangerous. This car needs to be recalled.
My wife's 2014 jeep cherokee has 40k miles on it and about a month ago she took it in for service because it started shuddering/vibrating and then shut-off/stalled on her and displayed 'service transmission'. We had it towed to a local dealer here in va and they said it was software recalls that addressed this issue. We took it back 2 more times to this same dealership and they second time they said conveniently that another software fix had come out to fix the issue but we had to pay for it regardless of having the extended warranty because as the service tech put it 'things break'. The third time they told my wife it was her fault for 'over filling the gas tank while pumping' since the issues seem to happen without fail every time she has filled the car up to a full tank since the first issue. Now we are taking it to another dealer for the same issue (4th time no fix).
1. Jan 23, 2019lgoing around 35 mph, the car lost all power.dashboard lit up.brakes would not work, steering would not work.car stopped on its own.vehicle diagnosed by jeep as needing transmission control module replaced.did thatwithin one week, transmission banging when going from first to second, second to third.2.feb 07, 2019:driving around 55mph, vehicle lost all power.no lights came on but vehicle shut down.after five minutes, was able to restart it.3.feb 7, 2019:turning right, vehicle lurched and skidded.4. Feb 08, 2019: filled gas tank, pulled away from pumps.vehicle lost power, shut down
I was at the gas station filling up when the gas pump handle would not allow gas to flow into the tank unless it was at a greatly reduced flow. The auto stop feature of the gas pump handle did not work at low flow and the gas spilled all over the side of the vehicle and onto the concrete area creating a fire hazard. The dealership has since told me that the car may have a defective valve. This problem goes back to the year 2012 and has not been addressed. This is evidenced by a simple web search. The spillage of gas is a fire and environmental hazard.
On multiple occasions after i've filled the gas tank, the car starts sputtering and even stalling within 1/4 mile of the gas station, check engine lights come on, and i get a warning to stop and put the car into park then choose the gear i want. After a few miles' driving the problem goes away.the first time this happened in october2018 i had it towed to a jeep service center, and was told it was a fuel pump problem (code p1ddd), but because the sputtering was no longer occurring, i refused repair at that time. Six weeks later on dec 4th 2018 after filling the tank, it happened a second time; the car stalled completely as i was making a left-turn at an intersection in busy los angeles traffic, putting me at risk of a collision. I managed to put the car into park, then drive and sputtered through the intersection. Again, the problem resolved after a few miles' driving to the jeep service center and so i again refused repair.the same sputtering after filling the gas tank has happened occasionally over this year. Most recently the check engine light (cel) came on intermittently a few days before filling the tank; when the sputtering/stalling occurred this time i returned to a jeep service center, because of the cel also being on around that time. I was told it was a fuel canister problem code (po456). This is an issue that has been observed by jeep owners of multiple models for over a decade (see https://www.cargurus.com/cars/discussion-t29898_ds631498) and is putting people's lives in danger. Furthermore, fca is aware of this, as i see that fca star case s14000002 relates to this concern.*dt
My 2014 jeep cherokee when i put gas in it .i put the gas cap then got in it put my foot on the brake and push the start button it start ed then i put it in drive and we couldn't go any where. It jerk some then just shut down. When we finely got going it quit again and again finely when it started i ran all stop sign until i could get to some to help.then they said if it didn't show a code they couldn't do anything about it .
Filled up the gas tank and jeep started stalling with in the first mile of driving, was thinking it might be the fuel cap so i tightened it and drove the jeep for a few miles and everything went back to normal. Next time, after another fill up a month later, my car stalled when i stopped at a stop sign about a mile after fill up, i was able to pull over, and i checked the gas cap again to be sure it was tight and restart the engine, then while in motion going thru a turn at an intersection about 1/4 of mile down the road, it tried to stall again but luckilydidn't completely shut off,and the transmissionshifted to neutral, and the display said i needed to place jeep in park then select drive. I was able to coast to the side of the road, and placed the shifter to neutral then back to drive. I proceeded down the road and the vehicle again shifted in to neutral and the display stated the same, to place in park then select drive. This all happened within two miles after filling up. I drove it anothe 60 miles or so after this with no problems. Had no real problems before this, other than the shifting lag everyone has complained about. All recalls have been addressed. Not sure if this is one problem causing the other or two separate problems.i will test it out on a back road and try to get a picture of the display if it happens again and plan a visit to the dealer for a service check after the holiday weekend.
Multiple times after fueling up my vehicle my car will start to shake and sputter and just stall. Has happened while on the highway with my family and almost caused a bad wreck. Most recently it happened again on local streets. Dealer keeps saying they can't figure it out but i videotaped the issue. Also when fueling up the vehicle it gives a problem and takes forever to fuel up and spits gas out and back on to me . I don't feel safe driving this car anymore with my family and fca doesn't want to acknowledge there is an issue and says just fill the tank up only 3/4 .. Something needs to be done !!
Car shuts off while driving. Leaving me stuck in middle of road and will not turn on for prolonged period of time.
Vehicle stalls and dies after gas tank is filled. Have narrowly avoided collisions and wrecks when this occurs. Very dangerous situation. Vehicle electronics cause you to have to shift into park and re-start. Very dangerous situation.
My wife was on her way to work for the last day before christmas and got 2 blocks from the house before calling for help.the vehicle lost power and luckily she was able to get off of the road.it was rainy both the day before and that morning also.she said there was a message that came up saying shift into park and start the car.she couldn't get it to start again.i met her and after trying, got the car going but noticed that i didn't feel any response or hear any engine revving when pushing the gas pedal down.it also seemed to start fairly rough.she took my vehicle to work.i checked the vehicle later and it started ok.the battery voltage was the normal 12.6v and 14.7v when running.at first i thought it was a fluke.the next day as the vehicle wouldn't start. We decided to wait until fri morning with christmas being thurs. The vehicle did start before the flatbed towed it off to the dealer. The dealer had the vehicle all day and was about ready for me to pick it up when they noticed a loss in pressure at the fuel pump and decided to replace it.after we got the vehicle back it ran ok for a few days but then on 1/3/2015 it cut out again about two blocks from our house in the other direction..it was again rainy outside. She again saw the same message.i met her and got it started again but also again noticed no reaction to stepping on the gas pedal.when i shifted it into reverse it then seemed to react to giving it gas fine and drove home ok. We took it to church and around town the next day and it seemed fairly normal. Having gone through rough shifting problems with this vehicle early and two transmission problems with chrysler grand voyagers and then this jeep and the articles on this site that seem to be pointing to jeep transmissions i think chrysler better come up with the right fix very soon before someone gets killed.
Jeep cherokee takes in fuel and over-flows into the over-flow charcoal tank and causes the transmission to shutdown due to an overabundance of fuel. I do not "top off" the fuel tank at all. I wait for the fuel pump to stop on it's own and after i refuel the vehicle starts to sputter and jerk. The vehicle has trouble shifting into gear and shuts down the vehicle and forces to place the in park and shift into a different gear. This happens to the vehicle everytime i refuel.*dtinvalid vin
On some occasions when i get gas my vehicle will completely stop and turn off right before i drive out of the gas station. Once restart it takes a few times and then i am able to drive. Once on the road it chugs for miles. Once the gas sets it's back to normal again. The fuel pressure gage was already replaced a few years ago. No one knows what is wrong and it would cost a lot to find out the source so i just deal with it until i can sell this vehicle. This has happened since 2017 when the vehicle was not even three years old.
Every time i fill my vehicle up it stalls 3 or 4 times in the middle of traffic
On april 1, 2015 while accelerating from a complete stop to merging into on coming traffic the transmission disengaged and the car lost all power. Warning came on the dash telling me " transmission needs service. No power. Pull over to side of road. Put car in park and shut off engine." this happened again on july 17, 2015 while my wife was making a left hand turn from a complete stop. The transmission disengaged again and she lost all power. She was nearly rear ended by a semi truck who was behind her but made the left hand turn without slowing down. She had our 2 grand daughters in the back set and was scared and afraid for their safety. This 2014 jeep cherokee model has had continued issues with the 9 speed transmission and all jeep does is issue software upgrades to try to eliminate the shifting and poor acceleration problems this transmission continues to have. With the transmission disengaging at lower speeds someone is going to get killed if not seriously hurt. The nhtsa needs to issue a recall to jeep before someone is killed by this faulty transmission that was brought to market before long term test could be conducted on it to make sure it functions properly and safely.
The vehicle has a consistent issue of shutting off while driving after refueling. Issue usually occurs within a mile of the gas station. The car will begin stuttering and lunging and will shut off stopped or even at highway speeds. The panel shows a transmission light and engine light and will not function again until after putting it in park, turning off the accessories and restarting the vehicle. The vehicle runs fine after restarting, and will not have the issue again until refueling. The vehicle shutting off on the highway is a very dangerous and nerve-racking experience.*dt
I could only put very small amounts of gas in tank at one time or it would overflow even though it had less than a quarter of a tank. I tried different stations and it didn't make a difference. It would take about 10 minutes to fill the tank. The dealership had to replace the gas tank
After fueling the vehicle, if i come to a complete stop sometimes the vehicle will stall.all the warning lights on the dash flash then the car dies.i've taken it to a dealership multiple times.sounds like it could be the carbon filter or sensor or something.
The technician stated that the gas tank "went bad".unable to fuel vehicle. Said this has happened to several jeep cherokee models. Recurring problem. Large cost to replace. Safety hazard when filling and possible major safety hazard when driving. Pressure issues inside tank.
3.6l pentastar engine cracked oil filter housing.oil filter housing cracked and began to leak large amounts of oil.crack occurred during cold weather and was 9 months after oil change (not related to over tourqing of filter housing).100s of complaints logged online for the same issue on this engine.needs to be recalled.they refuse to cover via 100k powertrain warranty.
Several incidents where vehicle suddenly looses ability to move forward. Engine still runs, display says shift to park, then back to desired gear. Check transmission light, check parking brake light.loss of power occurs suddenly - has occured while crossing intersection. Requires stopping car. Putting in park. Usually i also have to shut down ignition and restart, then shift back into drive. Problem resets the transmission, causing any learning data to be absent - first shifts into gear extremely rough. Vehicle has had transmission recall preformed - but this is not the issue.chrysler has informed me that certain errors can occur that send a shut down code to the transmission. Obd2 code when this happened for me was p1ddd-00. They say that fuel valve issues in the fuel system cause the code, which in turn shuts down transmission. Note attached service bulletin that hints at issue.the crazy thing is a fault in the fuels system allows the engine to continue (great since engine continues - now my car engine could catch on fire and i have no motive power) - but resets the transmission, leaving one stranded for several moments where ever this occurs. Chrysler tells me other issues can can cause transmission shut down in lieu of going to limp mode.i have had several issues of this in the 3 years of ownership - many people think there isa transmission issue - maybe there are on some cars - but now i learn that other failures can cause random resets of the transmission.chrysler says - see service bulletin - even overfilling gas tank can cause this issue. Vehicle is unsafe to drive and unfit to be on the streets.
Vehicle started losing power while stopped at light in traffic, less than a mile down the road while coming to a stop the vehicle started to lunge forward as if i was accelerating then vehicle lost power and engine stopped. Vehicle message stated to 'shift to park and than select desired gear.' once vehicle was shifted to park and then to drive the vehicle started to lose power again. While driving the vehicle automatically went into 'limp mode' nearly causing an accident. I made the 5 mile journey back home with the vehicle losing power while slowing or lunging while stopping. I am scared to drive the vehicle on the highway as this is almost grantees that there will be an accident. Prior to this day no signs of failing components.
I can't fill up gas, if i did, the car would stall. The engine stops running while driving, it's very dangerous. I took my card to the dealership, they only tell me not to fill up the gas. Otherwise i have to pay $1500 dollars to get the car fixed. And i only had the car for 2 years, only drove 20,000 miles since purchased
Subject:2014 jeep cherokee limited, v-6 engine/9 speed transmission, purchased 2/25/14.current mileage:3940 miles.this subject automobile is experiencing problems that appear to be associated with the transmission and throttle control.the problems are described as:1.a subtle chatter in the transmission when accelerating similar to clutch chatter.this occurs in lower gears.this behavior is worse when turning hard left/right when transmission is under an acceleration load.2.the transmission shifting (up and down shift) can be delayed and very abrupt.in going up a hill, the throttle response is delayed with a following abrupt, head jerking downshift.similar abrupt shifts when upshifting3.throttle response can be abrupt (surges forward) at light throttle application.this in itself is a safety issue when behind a car at a stop.as the cars in front move forward, a slight throttle response causes the car to lurch forward and accelerate faster than the car in front.this happened to me several times.fortunately, i was far enough behind to not hit the car in front.this issue was brought to the attention of the dealer 6/26/14.dealer stated "could not duplicate concern."this complaint is consistent with other complaints for this issue and automobile.judging by the number of similar complaints, it is strongly suggested that nhtsa look into this matter before there are accidents and/or injuries.
Upon fueling the vehicle, the vehicle operates as it is intended to for a brief moment, until idling on the roads. The vehicle will suddenly drop in rpms, and if it gets far enough, the vehicle stalls, directs me to shift to park, and press the start button. In some cases, the vehicle will start right back up, but with some trouble, or not at all. Vehicle becomes a metallic vegetable and starts emitting a rich smell of petrol.this issue does not occur when constantly driving at higher speeds or after the vehicle has driven 50 miles after fueling.
Further follow up from complaint 11280438. Complaint - vehicle stalls after filling up.after replacement of vapor canister, then 2 weeks later replacement of fuel tank, filled up again (to click on pump - did not top off) - car stalled again.symptom's dissipate after ~15 miles of driving like before.dealer now states i need to replace my fuel pump.quote "this has to be it because we have replaced your complete fuel system with it".it is concerning that by filling up tank, car will stall.this past event was while i was trying to merge onto interstate and could not accelerate which left me in between two lanes where those lanes were at highway speed.was able to limp to the shoulder to put in park and then back in drive (what the car information system was telling me to do).my vehicle has been in the shop 5 different times the month of november.2 fuel injector's, vapor canister and fuel tank - with potential fuel pump next.i am dissatisfied with this vehicle for this on top of many blind spots in vehicle.
After filling the tank, car stalls or computer shuts down, during operation, after taking foot of accelerator, for approx 15 miles. Dealer initially said it was was vapor canister and replaced.next fill up after replacement, continued to stall after fill up.dealership said they called fca and was told there was problems with rollover vent valve causing it so stick open (causing fuel to get into vapor system. Only fix at this point was to replace the fuel tank.stalling indications happen as soon as foot is removed from accelerator (whether coasting or while stopped.battery light will come on and dash board will advise to put car in park and then back in gear.sometimes, it requires turning the ignition again to get car moving again.if coasting on interstate, this makes for a dangerous situation of car not responding to pick up speed during stop and go traffic.documentation is service tickets for both vapor canister replacement as well as fuel tank replacement.
Check engine light gave a code p0520 so an oil pressure switch was installed and a front crank seal so that was replaced at vehicle mileage 51,722. 2014 trailhawk still leaking oil so oil pan gasket repaired. Still leaking oil so different mechanic ordered an oil filter housin component to fix. He said many oil filter housings in jeep cherokees have had these replaced!!smelled oil while driving and saw oil drops on garage floor. These oil filter housings should be recalled and i should be reimbursed.i've spent over $1500 to fix an oil leak because mechanics misdiagnosed. Dealership mechanics should be aware of these inferior parts!
When going to refill the gas tank, the fuel pump would stop after very little fuel had been pumped into the tank, as if it were vapor lock. I tried several different fuel pumps at several different gas stations, to rule out the pump being the problem. I took the jeep into the dealer and have been told there are no blockages, but to fix the problem the fuel spout and the tank need to be replaced. After looking into this online, i was floored to see many other people have had this issue. My jeep has less than 80,000 miles on it, and has been well taken care of and serviced correctly. For a 5 year old car with 80k miles on it, i find it inexcusable to have to replace a fuel tank and spout for a faulty in either design, or bad parts.
After refueling, my wife stopped at a stoplight and the engine just shutoff with out warning. The screen in the car said to put it in park and then in drive. The car then start with out pushing the start button. This happened four times in the same day so she drove to the local jeep dealership.jeep said it was a problem with the fuel pump module and it happens when the car is over filled. My wife always stops putting when the pump handle clicks off. They have had her car for over 30 days because there are no new pumps available. This is a major safety issue that can happen at anytime. Her car has only 36,500 miles on it. This is a known problem and jeep is not doing anything to fix it.
After filling up vehicle with gas (2 separate occurrences), the vehicle will cut-off while driving for 1-2 blocks.a prompt on the dashboard would state "place gear into park" and a restart of vehicle would be necessary.first occurrence happen in 2/19/2018 and 3/28/2018.when first occurrence happened, thevehicle was dropped off at dealership and was instructed by service department the vehicle needed to be "flashed or reprogrammed" to resolve issue. Since then, the second occurrence happened recently 3/28/2018 and it needed to be towed to dealership for another inspection/diagnostic.it was then mentioned by service department, the reason for cut-off issue.the vehicle was low on oil (1 quart less).major concern with vehicle not being trusted worthy while driving and possible accident may happen because of issue. Also being told 2 different reasons why issue happened.
I was traveling on the interstate in the left lane at highway speeds when i lost my forward drive gear, my vehicle rapidly slowed causing vehicles behind me to break. My display was telling me to shut the engine off and restart the vehicle. My gear shiftindicator was flashing rapidly between drive and natural. I tried to get over to the right lane then the shoulder as other vehicles avoided me. My check engine light was on and i had no ability to accelerate. I got to the shoulder, put the vehicle in park, shut off the engine and then restarted. I was then able to proceed directly to the dealer along the shoulder of the interstate without further incident. My check engine light remained on. The service manager ran a quick check and said the vehicle recorded over 20 faults at the same time which ranged from disengaging the anti lock breaks to disabling my forward drive. He said he had never seen before. He returned the vehicle to me the same evening because he did not know how to fix it, but said it was an electrical failure of some type. I contacted jeep case # 26113535. Although they attempted to resolve the issue they ultimately closed the case because once the dealer initially cleared the faults the vehicle could not be diagnosed until it happens again. I contacted jeep reference number 26160146 and expressed my concern that they had closed the case claiming that i had not taken the vehicle to have it diagnosed even though they had talked to the dealer who told them he could not do it. Jeep wants me to wait until it happens again. If i have to wait the until next time my vehicle looses all forward drive and ability to accelerate out of a dangerous situation there may be a fatality or major accident depending on where, traffic conditions andweather conditions it happens.there is obviously something wrong with the vehicle which jeep is choosing to ignore..
I started my car with push button ignition and it immediately acceleratedto 4000 rpm and stayed at that speed for over 20 minutes. During that time, i was unable to turn the car off and could not shift the car. When the engine finally returned to a normal idlespeed, i could shift the car but could not accelerate the engine. I would press the gas pedal and nothing happened...the engine remained running at idle. I called to have it towed to the dealer and after it sat for an hour or so , it was able to be driven on to the flatbed truck. The check engine light was on. After 5 days, the service manager called and said that they couldn't find anything wrong with the car. The check engine light was not on and there were nocodes indicating a problem. They did nothing to find or address this problem and i'm concerned that it could happen again while i'm driving the car. I am also concerned that the engine could have been damaged by running continually at 4ooo rpm for over 20 minutes.. I would assume that this event was caused by a software problem, so i am confident that it will reoccur. Frnkly, i am afraid to drive this car.
When decelerating for a speed zone, the transmission downshifted from 5th to 4th, the rpms went up approximately 1000 and the car accelerated.the 'unintended' acceleration characteristic is also evident on downhill driving in the mountainous terrain.this occurs or a frequent basis and was evident prior to, and after, a transmission/tcm replacement.my wife no longer feels safe driving this vehicle and has gone back to using her subaru for commuting. There are obvious issues with the engine/transmission control firmware/hardware which need to be addressed.
Car bucks and stalls after filling up with gas. Four times to the dealer and they cannot figure out what is wrong with it. Finally, driving car stalled in traffic. Made it to the dealer.they were able to finally see the problem as no codes were going off before. Car was in motion and stalled. Restarted,then stalled at the red light. So it stalled while moving and stationary.
When i fill up the tank it irks and shuts off. Very scary and dangerous.
A few days after purchasing this vehicle i was slowing down to enter a traffic circle when the car started jerking and the car completely shut down.i had to put it pack in park and re-start, this did not happen quickly.lucky, the car behind me was patient.this could have caused a serious accident and needs to be addressed.
While driving 45 mph on a main road, my vehicle engine lost power in the middle on an intersection and i was almost t boned, 6 days after i financed it. My vechile shifts really hard and i do not feel safe when driving it. I have read that this has to do with the 9 speed transmission and i am afraid the transmission will completely go out if i continue to drive it like described. I also just had to replace the fuel pump and evap system which caused the vechiles engine to shut off and lose power steering and locked the brakes. It would be very helpful if this issue got fixed. I don't even want to drive this vechile anymore, it's unsafe for me, for children, and for other drivers on the road around me.
This car continues to turn off while i am driving! today it turned off on me on an intersection! the car jerked, started to shake & then many lights came on. The check engine light, the battery light, the brake light, many more (please see picture attached) i bought the car at carmax. Had the exact same issue in november of 2018, got the car serviced under my extended warranty. Now, 4 months later the same issue happened. In november, they informed me the issue was the car fuel injector & a bad sensor in the transmission. Today's issues is still unknown, as the car has to be sent off for evaluation. But today was a very scary situation for me! i would hate this to happen to anyone with children in the car!
Attempting to fill gas tank at gas station. Gas tank at about 1/4 full. Gas pump repeatedly shuts off while filling about every 0.1 gallon. It takes 10-15 minutes to fill the tank. This first happened january 2020 but problem went away after several fill ups. I have the problem again in september 2020. Still happening. I live in northwest ohio.
Car engine stalled in turning after a few minutes of driving. Had trouble restarting car. After a few attempts car powered back on and brought to local mechanic which diagnostic code came up for a leak in a hose that fuels the engine. Brought car to dealship and explained that oil level was low and needed to be changed. This was 2000 mile away from the recommended 5000 mile oil change. Car oil changed and diagnostic code cleared and the same issue happened again 2000 miles away from the 5000 mile reccomend oil change. Issue is repetitive for about 5 times in 3 years.
The ptu case is faulty leaving my 4wd unavailable.
On 12/19/2019 my wife had an attendant fill up the gas tank at our local service station, less than a 1/2 mile from our house! around the block from our house the transmission started to slip, the car started to shake, then stalled! the car wouldn't start for awhile! when it finally did start, it was still shaking, but being so close to home, she was able to get it home and in the driveway.the sansone jeep service center claimed that when they filled the tank, they overfilled it causing, and costing me, $839.62 worth of damage, which they decided',, was not their responsibility!well i beg to differ! the attendant may have rounded up to the nearest dollar, as they often do',, but how is that anything other than a design, and / or engineering failure? i think if 30 cents of fuel rounded up to the nearest dollar does that kind of damage',, that is an expensive and dangerous manufacturing defect, and should be recalled, and not become the consumers liability! if she just pulled on to an expressway',, there could have been a tragedy! i am enclosing photos of the work order and receipt',, because i'm not even sure what the actual damage and repair was, not understanding their jargon! thank you!
Brought at in for jeep service 3 times as it shakes violently, dashboard engine & transmission idiot lights turn on, car stalls.the 1st and 2nd time jeep claimed it was due to recalls now they blame us for overfilling tank.we are adamant that we did not overfill. When gas tank was filled the pump nozzle wasremoved when it clicked and stopped.now we are told we need a fuel pump module, emission monitor, carbon canister & celluloids at our expense of $1200+. Car is under warranty.this happened when slowing down at a light the 1st time on a city street, pulling into a parking space the 2nd time and pulling into driveway 3rd time. I contend that if the fuel pump module was not functioning properly perhaps this created a situation that would not allow the proper vacuum to build to let the gas station pump know the tank was full. No gas spilled out at the pump. We cannot have a vehicle that cannot be filled or that we can't trust is being read correctly by the gas pumps.call backs from customer care are nearly non-existent. Car has been in the jeep shop since february 28th 2017
2014 jeep cherokee~50k miles: bought brand new from dealership and exclusively dealer maintained...a year ago 2 things spontaneously started happening to my jeep. 1-as i would slow down and come to a stop my car would shut off, stall out. 2-as i was driving my electronic throttle control light, check engine light, and electronic stability control light would start flashing and the jeep would not run right. I would pull over, turn the car off, reset the engine light and then i would be able to drive until it happened again. Sometimes it would happen after 5 miles of driving, other times i would go over 100 miles without incident. I had approximately 25% remaining on my oil life cycle-last oil change less than 6months/5000 miles. I tested the battery and a few things before i brought it to the dealership. Dealer said my oil level was dangerously low and i need a fuel system cleaning. They did an oil change and fuel cleaning, asked me to come back after driving 1000 miles for an oil consumption test. They said the result of the test was within normal limits. A year later, again around 20% oil life remaining-less than 6 months and less than 5000 miles since last oil change i am getting the same symptoms-all three lights coming on, car stalled on separate occasion. Will be bringing back to dealer this week, however this car has received all oil changes by dealer within the proper time and i take good care of the car- this seems a bit dangerous and should not be happening. It affects my commute to work, child care, time, etc.
After starting my vehicle first thing in the morning, i drive less than a 1/4 mile, my jeep will suddenly lose power and stall.this happens in traffic and i become a traffic hazard in heavy traffic.the vehicle tells me to put the shifter in "park" and once i do and attempt to restart the vehicle, it usually takes several attempts, but it will start.due to the issue, vehicles stack up behind me, others attempt to go around me, and when the vehicle does regain power, it chugs along for another 1/4 mile before it seems to be running normally.my vehicle only has 26,000 miles on it, and i should not be experiencing this issue. I am bound to get hit in traffic when my vehicle loses sudden power the way that it does.i lose power steering, and at this point, i am unsure if the air-bags would operate due to the power loss.
Car stalls after refueling to full capacity. Shuttered and stalled 3 times after refueling tank. The car gives off multiple warning lights ranging from transmission to battery, despite the transmission and battery being perfectly fine. Once the car begins to stall, the steering locks up and all power is lost. The car must be put in park and restarted, sometimes it struggles to restart
The vehicle's gas tank has stopped working properly. When i try to fill it up, it almost immediately stops the pump and usually shoot gas back out all over me hand and clothes. I am able to get very small amounts of gas in the tank, but not without getting gas spilled everywhere. This appears to be a major safety/fire hazard. My local jeep dealer first said they could not diagnose the problem and later said that i needed a new fuel tank and that it would cost about $1200 plus. I then called chrysler to report the problem to see if they would voluntarily fix it. Too say that it was an unpleasant experience dealing with their customer service representatives would be an understatement. Chrysler said that since my vehicle was a 2014 jeep cherokee, that it was my problem and they would not replace my gas tank. They did not appear to care that gas getting all over my hands and clothes was dangerous.
On several occasions numbering an excessive amounts my 2014 jeep cherokee latitude 9-speed transmission has exhibited the hard shifting sluggish shifting and jerking since i've owned the vehicle . Beginning in august of 2020 i noticed on multiple occasions that when i went to pull out from a complete stop my vehicle would not go and would drop into neutral suddenly and i would have to return the vehicle to park and back to drive to get it to move and has caused me to almost be in a vehicular accident on two multiple occasions on the same day and i am concerned for my safety in this vehicle. I have researched and seen that there are numerous recalls for this model and make but mine jeep is not included but it exhibits the same problems and it has the same make and model that numerous recalls were issued for.
Car stalled 6x with my 4 and 5 year olds in the vehicle. Smoke billows out of back of car. Ignition coil, spark plugs, filter and oil replaced. 9/2/14 car shifting incorrectly. Computer system reset due to transmission issues. Customer told to bring back after drives 500 miles for oil consumption test. 9/29/14 oil consumption test failed. Pvc intake valve replaced. Dealer to drive car 250 miles and test oil consumption again. As of 10/3, no resolution.customer has requested replacement from manufacturer. Not approved as of yet.
On occaision when accelerating the car seems to be in limbo, not accelerating and losing speed slightly.
The 2014 jeep cherokee completely stalls while driving with a message that states "must be in p to shift gears". The vehicle also stalls while driving after filling the gas tank, with the same message. The dealer cannot identify the problem. I've seen several other complaints from owners for the exact same thing that don't seem to be getting addressed. Failure to address this issue is a risk to those owning the vehicles as well as others on the roads and poses a major liability to the company if nothing is done to resolve the issue. I'm listing the most recent date, however this is not the first time it's happened.
Fuel tank will only take small amounts of gas at a time. Gas backs up in fuel neck and causes the pump to shut off. Fuel gauge will indicate low and takes me over 10 minutes just to put in 10 gallons of gas. I have tried holding the nozzle at different angles, different speeds and tried multiple gas stations with no success. Gas continues to back up in the fuel neck and occasionally pukes up gas out of the fuel neck.
After filling my tank with gas i turned onto a nearby roadway and felt my car sputtering and jerking. As i came to a slow stop at a stop light my car abruptly slammed to a stop and made a loud bang/slamming noise and prompted me to shift to park and restart the car. I followed these commands and the car would not move. As soon as i would shift out of park the loud slamming would occur again and i began to smell fumes so i stopped trying to follow the prompts. I put my car in neutral and pushed my car out of the moving traffic lanes and got it towed. The dealership claimed nothing is wrong with my vehicle and gave it back. I have experienced the same issue 3 times since. They replaced an evaporation pressure switch the second time i took my car in and this still has not fixed the issue. The last time the issue occurred i was slowing down on a highway in dense traffic and as traffic started moving again my gas pedal stopped working. I could not accelerate when i pressed the gas i only heard loud revving noises as my car coasted.. When i went to press the brakes and pull off the road i immediately heard the loud slamming noise and my car broke down again in a very unsafe location on the highway. I waited one hour and my car was able to restart and i slowly got it off the highway with my e-lights on. I will be taking it to the shop after the new year.. Again. Worst of all after looking into this issue online i see it is common among jeep vehicles. Not just the cherokee. Happens after i gas up. It is extremely unsafe as i have almost been rear ended at high speeds by other cars on the roadway. Has been listed in forums as somesort of rollover fuel valve. Please investigate before more serious injuries or even death occurs assuming that hasn't already happened. Also please note that since the work they did on 2nd visit to dealer i have had check gas cap and engine lights on
When i pump gas into the jeep, it cuts off after only a very small bit of gas has been pumped.the fuel gauge will show that i am low on fuel, i will stop to get fuel, when i pump the pump auto cuts me off as if the tank is full.there is also a backsplash of fuel inside the hose.i had the car serviced in march 2016 and the notes indicate that a filler tube was replaced.now it is december 6, 2016 and i am having this same issue.when i read the jeep owners boards, this appears to be an issue with many jeep models and for many model years.it worries me that i will be stranded out on the roads and not able to fill my fuel tank to carry on with my trip.also, i am concerned about the gas backsplash.while i have not yet seen the gas leave the tube, it does back up to the point i can see it and one thinks it will back out of the car altogether.i just don't see how this can be safe.since it happens when i am pumping gas, the vehicle is always parked and turned off when i experience this issue.on some of the boards, it is recommended to back up the gas pump and try it different angles within the tube.no matter how much i back the pump up or angle the position of the pump, it cuts off after only a tiny amount of gas being expelled into the jeep tank.
When driving vehicle will enter what chrysler/jeep calls limp mode. Vehicle will slow immediately to 35mph no matter previous speed. Accelerator will not work. Vehicle must be parked and restarted to reset. This happens with no warning. Very dangerous when on interstate highway.
Filled tank with fuel.drove about 1/4 mile and stopped at light to turn onto highway, car stalled and dash reads "shift to p then desired gear", picture attached,then drove about 6 miles.had to stop and at light car stalled and dash read same as above..this happened when i stopped at work and when i was driving to dealer happened both times i needed to stop and same when i pulled under the service area at the dealer..dealer said there was an issue with fuel system..the problem is the vapor/liquid separator valve located at the top of the fuel tank. The valve is designed to prevent liquid fuel from entering the charcoal canister/emissions system. When the valve fails, liquid gas can enter the line and fill the charcoal canister. After refueling the pcm on the vehicle detects a change in fuel level. Then, when the engine meets certain temperature and driving criteria, the pcm issues a purge command to the charcoal canister to remove the stored gas vapors. It's at that point that all the liquid gas in the line gets sucked into the charcoal canister. The pcm expects to see gas vapors entering the intake manifold and it is prepared to adjust air/fuel mixtures to compensate. However, it is not prepared to see liquid gas coming into the intake. That's what causes the engine to stall. This seems to be a common problem, should be a recall in my opinion.i can either pay $1,700 for a new system... And is the new fuel pump redesigned? or just not fill up the tank completely.which i have read will help the issue.*dt
When attempting to fill the tank, less than 0.25 gallons will go into the tank before the pump cuts off. At first we thought the problem may have to do with the pumps at the station. So we took it to other stations to have the problem continue. There has been no change to the situation since it began. When we took the car in for service and were told a valve in the tank had failed and the entire tank would have to be replaced. Others who have reported this problem on line have said that replacing the tank is not a guarantee of eliminating the problem. After replacing the tank, the problem reoccurred.
Just under 20,000 miles went to fill up with gas and as soon as i started the pump the gas cuts off as if i had a full tank. I tried tilting the nozzle, pulling it out a bit, trying to slowly pour, etc and nothing worked at two separate stations. Can not go with the automatic shutoff i risk over fueling the vehicle if i try to fill it up all the way.
The contact owns a 2014 jeep cherokee. The contact experienced great difficulty while pumping fuel into the vehicle. The contact attempted several different methods to remedy the failure, but none of them worked. The contact took the vehicle to dch chrysler dodge jeep ram fiat of temecula (26845 ynez rd, temecula, ca 92591, (951) 225-4541) and was informed that there was no remedy. No further assistance was offered. While driving various speeds, the contact sensed a strong fuel odor emitting from the vehicle. There were no warning indicators illuminated. The manufacturer was notified and provided case number: [xxx]. The manufacturer referred the contact to nhtsa to file a vehicle safety complaint. The vehicle was not repaired. Failure transmission & gas tank and fill mechanism. The failure mileage was approximately 50,000.*tpparts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
After i fill up my gas tank, the car will stall when slowing (less than 30 mph) or idling multiple times over the first several miles of driving. The car starts shuddering, the engine light comes on, it stalls, says to shift to park, and then requires a restart. Sometimes it will not go into gear and everything seizes up, including the steering wheel. Sometimes a notification comes on about the transmission and all other components being inoperable. It only happens after filling up my tank - if i don't fill my tank all the way, it does not happen. Note that i do not "top off" my gas - i stop when the pump stops. It is really scary and really dangerous, as i stalled out on a merging interstate ramp and then on the interstate when traffic slowed this has been happening since june 2019.
Just under 36000 miles went to fill up with gas and as soon as i started the pump the gas cuts off as if i had a full tank. I tried tilting the nozzle, pulling it out a bit, trying to slowly pour, etc and nothing worked at two separate stations. Brought the jeep into the dealership and it was diagnosed as either a bad check valve or board sensor which requires a new gas tank. Was told the gas tanks are back ordered from the supplier with no eta and sent home with my jeep. Hoping the gas tank comes in quickly since it take a long time to fill up and because i cannot go by the automatic shutoff i risk over fueling the vehicle if i try to fill it up all the way.
The contact owns a 2014 jeep cherokee. While driving various speeds, the vehicle suddenly decelerated and the "four wheel drive unavailable" message appeared. Also, the check engine warning indicator illuminated. The vehicle was taken to reedman toll chrysler (300 baltimore pike, springfield, pa) and the transmission was replaced. Later, while driving, the vehicle suddenly shut off. The vehicle was taken to the same dealer where it was diagnosed that the fuel pump was faulty. The fuel pump was replaced, but the failures continued. Later, the water pump was replaced and the transmission would not switch into the park position. The cause of the failures was not determined. The manufacturer was not notified of the failures. The failure mileage was 25,000.
Vehicle was taken into shop for a repair. I was informed by the shop the gas tank is leaking into the engine and causing the poor performance.
I filled my gas tank up, drove it about a mile down the road, pulled into my parking spot, and the brakes and steering wheel locked. On the screen is said 'press brake and put into gear'. The breaks were locked and it was already in drive to i put it in park and turned the vehicle off and back on. I was able to finish pulling into my parking spot and it seemed to be fine. My husband got into the car and everything seemed to be okay with it and he decided to drive it right down the road and see what was going on with it. About 3 miles down the road, he was going the speed limit, 45 mph, and the entire vehicle comes to a stop in the middle of an intersection, the brakes lock, the steering wheel locks and the engine cut off and the screen said service transmission and the check engine light came on. We had it towed to the jeep dealership and they said the code was for a fuel pump. We were told this was currently under investigation and was a big issue with these models. They said it needs a new fuel pump and evac system.
Bought this car 12/1/16 and purchased best optioned warranty.car is stalling and locking up steering. 5x in last 3 days.mil light, etc light coming on.after turning engine off and on, car will drive fine other than transmission is jerky.seems like there is a dead spot when trying to accelerate. I put premium gas in this car.there is something definitely wrong with the computer language between fuel intake and transmission shifting gears.bringing it to naples dodge tmrw for service and hopefully will be under warranty.
Vehicle occasionally bogs down and sometimes stalls at various speeds and conditions. Sometimes this will occur several times in a row and sometimes it will go days, even weeks without reoccurring. The jeep dealer kept car for several days said several test drives found no problem and the diagnostics and onboard computer codes were normal. This is a potentially vary dangerous problem if trying to pull out into traffic on the interstate or trying to pass someone. The problem is reported all throughout the internet but nothing in recalls. All recalls on this vin have been completed.
Vehicle stalls while driving and idling after filling up. Dealer says it's because of overfilling the tank, even though i explained i was told not to do this the first time i had an issue and haven't since (over 1 year). Dealer says its the fuel pump and evap canister and will be $1,800 to replace. June marks 3 years that i've had this vehicle and this has happened 10+ times, and has had to towed to the dealership twice. *dt
The contact owns a 2014 jeep cherokee. The contact stated that the gear indicator on the gear box began to blink and the service engine indicator illuminated intermittently. The vehicle stalled while making a left turn at an unknown speed, but was able to be restarted. The dealer stated that the fuel pump needed to be replaced. The vehicle was repaired, but the failure recurred. While driving 70 mph, the speed reduced on its own and the vehicle stalled again. The vehicle was able to be restarted and was taken to the dealer for diagnostic testing. The vin was not included in nhtsa campaign number: 14v293000 (vehicle speed control). The vehicle was not repaired and the manufacturer was notified. The failure mileage was unknown.
After owning the car for approximately 1 year, i suddenly smelled gasoline while driving and noticed the car was hard to start.turns out the fuel pump unit has a crack in the top which is causing the problem.i am presently awaiting the $650 part and the car will be repaired next week ($190 labor).the thing is, i was initially told by my reputable car repair shop owner that he has seen this problem several times over and is pretty sure there is a recall against it, thus no initial charge.for whatever the reason, i have not been able to find another reported incident of this specific nature.nonetheless, this is a potential safety issue and is why i am reporting it (in addition to having to spend $840 to repair the problem).
While stop at a light the jeep stalled out with check engine light,parking gear light, and road hazard light came on. Then when i put it in park and back in gear it jerked badly as if the engine came out and bunny hop as it took off like some one learning to drive a standard. Some times while driving it roughly shifts into 2nd. And it stalled once on a major highway which is dangerous.
Filled up gas tank and while driving vehicle kept trying to stall.
Vehicle doesn't idle at stop signs or light, often the engine shuts down if brake is applied abruptly. When selecting drive from reverse the vehicle engine dies and same with turning left or right if your feet is not on the accelerator pedal. Happens both on the highway or around local streets.
My vehicle doesn't start when i press the start button. I have to take my foot off the brakes and try starting it again. It seems to be a fuel intake issue.
When i fill my gas tank all the way to the top my car will stall for the first couple miles. This only happens when the gas tank is filled all the way. Very unsafe as power steering also locks.
The contact owns a 2014 jeep cherokee. The contact stated that the vehicle was unable to be refueled beyond three gallons. The dealer (lia chrysler jeep dodge ram in schenectady, new york) was made aware of the failure and stated that there was no recall on the vehicle. The vehicle was not taken to the dealer for diagnostic testing or repairs. The manufacturer was not made aware of the failure. The failure mileage was 19,389.
After refilling fuel, the car turned off while driving almost causing an accident.this particular car requires the system to be placed in park to restart.dealer looked into their system and discovered tsb to replace canister and fuel pump.
I have a 2014 jeep cherokee.3 recalls (shifting, wipers and lift gate) still waiting on the parts for the lift gate.massive shifting issues. Low speeds transmission slams into the lower gear and hesitates to shift in a higher gear. Sitting in a line the car will jump forward even with foot on the brake. Driving approx. 60 mph on interstate rounded a curve, the transmission did a weird noise and the whole car shifted to the right, the car slammed into the lower gear, almost loosing control. If you do not come to a full stop before trying to accelerate, there is a 2 to 5 second hesitation before it will downshift and go forward. I have almost gotten into several accidents because of this.driving down a street at approx. 25 miles per hour the car accelerated then downshifted almost immediately causing a whip lash effect.i have had it looked at the dealer every time i have taken for a oil change and they say jeep knows it a problem but don't know how to fix it.they do updates on the system but nothing has helped.this last time made it worse. How long does jeep have to "know" a problem exists before they fix it or buy them back?does someone have to die? it has been very close several times. There have been so many incidences its hard to pick just one. This has been a constant problem since the first "update" about 6 months after i bought the vehicle.i have a special needs child, i don't have the money to try to trade this car off as upside down as i am...i need some help.
The transmission on this jeep has numerous problems, but safety issue is that vehicle adds fuel when you are slowing down or stopping.prior to shifting down from 8th to 7th on an interstate, and worse, when in city traffic shifting from 5th to 4th when the tachometer actually goes up 1000 rpm or more causing you to brake harder.this is particularly dangerous when on ice and hard packed snow.this is not deceleration due to compression, but an actual addition of fuel just as if you hit the accelerator.it has done this since new, but is getting worse and chrysler has not addressed the issue to date. It has been in for repairs 2 times.
When i'm filling up my tank, the pump keeps shutting off like the tank is full. The only way i can fill up is to wait there and fill it little by little and it keeps shutting off. I don't get it, it's not my first time pumping gas. It is at every gas station i go to, in and out of the state. I've tried to slow the intake down, turn it upside down, take the filler half way out, all the way in, nothing works. Never had this problem before with any cars i've owned. I've read people with the same year car have experienced this. Strange thing is, it didn't do it the first couple of fill ups. Bought the car in feb 2018 and didn't happen the first few months. Out of the blue started happening and then stopped for a few months. Has since been doing it. (approx. 4-5 very long, annoying months)
While filling the fuel tank the pump at the station kept shutting off.i changed pumps and the problem persisted.i was not able to place more than 3 gallons of fuel in the car over 10 minutes.i changed gas stations and have continued to have the issue.the car cannot be filled.it has been to 3 dealers and is still not repaired. The fuel in the filler tube is backing up and not allowing gas to get smoothly into the tank. Currently they cannot fix the issue although it is a registered known issue and does not affect all cars of this make, model and year there are plenty of complaints and jeep is not fixing the cars without considerable expense to most owners.
Refueling system - during refueling, something in that process continues to cut off, acting as though the tank is full. We know this is not the case as we drive 200 miles per week round trip to work. This happens no matter which gas station we fill up at. This has also happened to our brother-in-laws vehicle.still pending to be fixed as hopefully, it is under our warranty.
Every time gas is added to the tank the jeep stalls out at stop lights.a message appears about putting it in park and then picking a gear.it is dangerous and should be recalled again.the happened on a busy road at a major intersection and at every stop sign and even while slowing to make a turn.*dt *lnconsumer stated manufacture has known about the sudden stall issue at least 2 years but did not notify the owner and recalled numerous times. *ln
Takata recall fill car with gas it will shut off and loose all soeed control and the serbice parking break comes on windshield wipers go you loose power steering lights flash, also car wont go again after you slow down to incomplete stop, also looses acceleration as youre driving with no warning will say to put in park and when you do you eventually loose power steering and you have to try to restart multiple times transmission jumps and jolts when shifting gears at any random time. This all happens very randomly and gets worse any time you put gas in especially filled up all the way have taken to dealer multiple times and they say there is nothing wrong with transmission they cant get it to duplicate issue this has been happening since ive had the car 4 years now and the other issues were supposedly electrical caused by a water bottle under my seat but yet the bottle was removed and im still having problems
I am a nurse and travel for a living.on my way home from assignment in wv.just outside a bowling green on i65.my car jerked then lost all power.engine light, service transmission light and battery lights all came on.i was going 70 miles an hour.i had no acceleration.i coasted to the shoulder, across 3 lanes of interstate.i attempted jeeps emergency number but got the unable to connect voice mail,after 5 minutes my car restarted.i remained on right side of road.65 miles later and 15 miles from nashville the car jerked and i lost the ability to accelerate once again.i pulled over and the car restarted.i am now in a hotel for the third night and unable to get home.i took my car to jeep this morning to be serviced.i was told a computer malfunction caused the problem.the dealer did not offer to pay for rental car, hotel ect.the new part is supposed to be here tuesday.no i was not killed or involved in a crash however,i can think of several scenarios where i easily could have been in a horrible crash.what if the new module is also bad i asked.it's like my new laptop i was told.sometimes they just break.
After filling the gas tank, allowing nozzle to click off only once, the car runs for a minute or so then stalls, miss fires, and is hard to restart. It has died on the interstate on a few occasions, making it very unsafe . This also happens on city streets, stalling in traffic. This has occurred at least 12-15 times in the last 3 years.
After refueling the vehicle, the engine stalls or shuts off without warning.no warning light or check engine light comes on.i almost crashed due to limited braking and loss of power steering.there are hundreds of reports of this issue with chrysler products after researching it.there need to be a recall.
When accelerating from a stoplight the service transmission light came on the car seemed to lose the ability to accelerate properly.it reset itself once we came to a complete stop.then within the next few miles, it did it again, the same scenario. Then it did it an again the third time and it would not accelerate so we had to pull off to the side of the road and put it in park.it was dangerous because we were in a very busy intersection the third time. It has done it several other occasions and the only way we can get keep it from doing that again is to drive in manual mode.
3/1/2021: rough idle and overheating after filling up gas tank that morning upon arriving at work. Jeep had problems when leaving work at roughly 1630.idles poorly, very rough and dipped from 900 rpm down to 200 rpm while almost stalling.i decided to drive home and thought it may be a little water in the gas from filling up that morning on macdill.ran rough on the way out of macdill.at the home depot traffic light, the transmission would not engage and i had to switch to park and back into drive. Once onto gandy blvd the temperature started to overheat.i turned on the heater to act as a second radiator and decided to shoot for jeep dealer in st. Pete. I made it there and caught a ride home with wife's sister. Dealer drove jeep on tuesday a total of 23 miles without any temperature above 202. Told that lot boy and service supervisor drove it. No charge since st. Pete jeep couldn't find any faults. I had wife take me to pick it up.on ride home got up to 207.no rough idle.***rough idle and stalling while driving in traffic continued. Noticed this always occurred after filling gas tank up to full*** jun 29, 2021:got gas again at macdill monday morning upon arrival at work. Monday afternoon car ran terrible. Remote start stalled before i got to jeep. Started up again when i got to car and engine ran rough. Nearly stalled several times. Engine almost stalled at final left turn while heading to gate. Transmission indicator flashed again and transmission failed to work. Display showed to place in park to select drive.had to coast up onto median to keep from blocking traffic when engine started to stall again when light turned green and i proceeded through light. Occasionally ran rough all the way home for the 43 miles and 1 hour drive. This time there was no significant overheating. Just went up to low 200s. Decided to submit a nhtsa complaint since dealership said they wouldn't be able to find anything wrong if no check engine light came on. Dangerous
The contact owns a 2014 jeep cherokee. The contact stated that fuel failed to enter the fuel tank, which spewed out several times. The vehicle was taken to a dealer (sheboygan chrysler center inc, 2701 washington ave, sheboygan, wi 53081,(920) 459-6020) where it was diagnosed that the valve in the fuel tank was sticking. The dealer replaced the fuel tank. The manufacturer had not issued any recalls, but issued three tsbs on the fuel system. The manufacturer provided no solution other than having the vehicle diagnosed and repaired by a dealer. The failure mileage was not available.
I purchased the vehicle used with maybe 60,000 miles in august 2018 and within a few months of the purchase, on december 24 2018, the car jerked then stalled out while i was driving on a neighborhood street.the message board gave a transmission error and said to put the car in park and restart.after restarting, the vehicle did not drive well (hard to steer, accelerate).had it towed to the dealership, where they did some work on the transmission.in november 2019, just after refueling, the vehicle lost power while i was at a busy traffic light during rush hour.i restarted the car and it did not have any issue after that.in january 2020, i refueled my car, drove maybe 10 miles and the car started losing power again at a busy stop light in a large highway intersection.this time the car jerked, then i got the same transmission error as the first time.i turned the car off then on, and i was able to limp to my job (same difficult steering and acceleration).took it to the dealership where they addressed a recall issue (transmission software) and a check engine light (oil pressure sensor).in march 2020, just after refueling the vehicle, it started losing power at a red light.it didn't fully lose power before i made it to my house and had it towed.now that i've made the connection between refueling and power loss, the dealership has realized that there is a faulty valve or sensor causing gas to leak into places it shouldn't.it looks like it's common issue, and it's honestly very unsafe since the vehicle loses power as you are driving!!!
I was driving and stopped at traffic light and notification popped up saying "shift gear to park (p) and to desired gear". After performing that and when i went back to d all power went away and car started rolling backwards (there was a little slope). So i went to park again and tried it once more, power came for 3 seconds and went out again.
Had just filled gas tank (1st time since we purchased the vehicle on 6/9/21). Stopped at traffic light. Engine quit and dashboard message advised to put car in park and push start button. Car started but quit almost immediately. While in park tried to rev engine, but got minimal response. When traffic light changed, proceeded forward. "transmission service needed" message appeared, and d (drive) on gearshift and on dashboard started blinking. Check engine light was, (and remains) on. Car quit 3rd time, same "transmission service needed" message appeared. When i got home, put car in reverse to back into driveway, got aloud clunking sound. Shut off engine and kept it off for 30-40 minutes. Started the car again and took it around the block, but none of the previous issues repeated.
When the fuel tank is allowed to auto fuel to full, without forcing extra fuel in the tank, the vehicle will stumble and die when entering traffic while leaving the fueling station. If we purposely fuel the tank no more than 75%, the issue does not occur. Every time the tank is allowed to fuel to full, the event happens. As speaking with my dealership in texas, they have acknowledged an increasing awareness of a rise in complaints regarding the patriot and cherokee models. This is an extremely dangerous situation which disables the power steering and power brakes, regardless of the environment you have entered, when the vehicle fails. The fuel and vapor separator located on the top of the fuel tank assembly is apparently the culprit. When raw fuel is allowed to travel to the charcoal canister, the on board computer recognizes a dire situation and shuts down the engine. I am an ase master mechanic and work for a large school district managing the fleet. Imagine your elderly mother or grandmother faced with this situation an a busy highway.
While driving vehicle on rural 2 lane road at 40-60 mph seems to shift into neutral, and traction control light comes on. After letting off throttle and rpm's come down it goes back in to gear and can then drive on. It sometimes happens several times within a couple minutes then seems fine.
After hitting 50k miles on my vehicle i noticed following fueling it will begin to shudder and rpm's will go out of wack.then rpm drops and car will give notice "shift to p then desired gear" message.other lights will lite up and battery lite stays lit when this message is given.(i have a new battery so it can not be due to a bad one.)the car will then stall and stop. This has happened both when stopped at intersections and while in motion and driving especially at lower speeds.is a hazard as happens quickly and no warning so can not pull over.have to put car in park and restart. This will continue to happen until tank is down to about 3/4 full.i do not over fill the tank.had taken to dealership and they said they could not detect any problems.no messages were given to them during the check.this is very frustrating and a hazard on the road when you have cars behind you that have to stop suddenly.i am afraid to drive my car after filling up with gas for fear it will stop in the middle of the road and i will be injured in a rear end collision if car behind me is not paying attention.this has been happening for many months now.every time i fill my vehicle up with gas and i do not overfill.i stop at the first "click" when pumping.it appears that there are several similar complaints on your website with the exact same problem.this should make for an easy recall to repair this problem before it becomes more serious than it is right now with someone really getting injured or worse!i should not have to be fearful of my own vehicle.
When starting vehicle from a stop (not initial start up), the jeep has a tenancy to loose power and becomes unresponsive from the gas peddle.when this happens, i have to just let off the gas and then give it 2-3 seconds before being able to have acceleration power.needless to say, i have to give much more room when turning.along with this issue, i have a issue with power when driving (again after stopping, never initial start and drive) where the engine revs high, even when i let off the gas, and it does not increase speed, and looses speed and power.i do the same thing where i let off the gas for a few seconds till the rpm drops and then can resume driving again.
Every single time that i get gas, my car buckles up and then stalls and shuts off. This has been a problem for about 10 months now. This has become a high,y dangerous situation in the fact that the car stalls and shuts off when it should be good to go after getting a brand new tank of gas. I have spent too much money trying to figure out the issue, when this seems to be a major problem to all jeep owners. What is it going to take, someone getting killed because their car stalled for someone to step up and doing something about this?! i have been reading and once i realized that i wasn't alone and this was happening to majority of jeep owners it has made me so angry that this hasn't been a recall. The car is in motion and it buckles really bad and then stalls and shuts off. This is absolutely ridiculous that no one has stepped up and done something about this when i know so many people have put in a compliant. This needs to be fixed. Https://www.cargurus.com/cars/discussion-t29898_ds631498 read here all the issues people are having. Do something.*dtvin not available.
As i approached an intersection and pushed on the breaks the car stalled out.warning lights came on.after restarting the car it stalled out again when i tried to break a second time.this has happened at least 4 times.the last time it happened, the car stalled out in the middle of a main roadway as i approached a red light; i was almost rear-ended.i tried to restart the car.once i got it restarted i tried to put it in gear and the car bucket and stalled out again.i tried a number of times to restart the car and eventually got it started.i eventually got it into gear and started to drive off the roadway.the car drove very jittery and with little to no power.most warning lights on the dash came on - 4wd inoperable; put car into gear and restart, service transmission, traction control problem, battery problem.i have had it to two dealerships.once said it was the battery; i replaced it.the other first said it was oil consumption with the engine but when that turned out not to be the case the dealership and chrysler/jeep are telling me that this is a problem due to overfilling the gas and that the only fix is not to top off the gas tank.really?this only started at @ 42,000 miles.also, i don't think the gas was topped off each time this happened.i also live in a state where you cannot pump your own gas so if the gas station puts too much gas in the car stalls and creates a safety hazard?how much is too much gas?there is nothing in the car manual.there is no warning in and around the gas tank.this is a very serious problem and causes a very dangerous car to operate.there either needs to be a real fix for this problem or the cars need to be taken off the road.*ln*dt
Shifter is continually lighting up with the red indicator light on all gears (p, r,n &d)very recently i get an error message stating 'service shifter'the indicator lights have been ongoing for a few years at this point, but only recently the error message. This error message happened while drive 70mph down there freeway. Also, there has been an issue with the 'fuel vapor system' that i've had neatly since we bought the jeep new. It's been looked at and no one will touch it without costing an arm and a leg. Unacceptable for a new vehicle! both are ongoing issues occurring since winter of 2013.
The contact owns a 2014 jeep cherokee. The contact stated that while attempting to refuel the vehicle there was an overflow of fuel. The contact was concerned that there was air in the fuel lines. The dealer baxter chrysler dodge jeep ram la vista (7010 s 124th cir, la vista, ne 68128 (402) 800-1229) was contacted and was suggested that the entire fuel line be replaced at a cost of $2,000. The manufacturer stated there were no recalls and referred the contact to call nhtsa. The failure mileage was 74,000.the vin was not valid.
While driving my 2014 jeep cherokee on a city street, the jeep would randomly lose power and stop moving. I would be accelerating after being at a stop light and the jeep would lose power and stop moving. Also, i would be turning the corner at a stop light or stop sign and the jeep would lose power and stop moving. When this occurred, i would place the jeep into park and turn it off. I would have to wait a minimum of 5 minutes before it would restart. Once it restarted, i was able to accelerate. I took the jeep to the dealership 4 times before they were able to find a probable problem. However, this was only after i re-created the problem for them since they were unable to recreate it. They thought that the problem was possibly a failed fuel pump module and the charcoal canister saturated and contaminated with raw fuel as a result of faulty fuel pump module.
I've had to replace the oil housing filter and light switch and now the shifter light is coming on. This car is a lemon and needs a recall. This is all highway.
9-speed auto transmission which mine has rough, delayed or sudden shifting or failure to shift conditions with grinding or other loud noise during shifting ' harsh engagement of gears; sudden or harsh acceleration/deceleration; sudden loss of power; premature transmission wear or failure.
3-25-17 - toms river, nj vt - fuel/propulsion system i purchased a jeep cherokee latitude from lester glennin toms river i have had constant fuelling issues for apx 2 weeks now. It started suddenly the pump clicks off after less the a gallon has been pumped like it is full and continues to click off while trying to full the tank. It would also some times "burp up" before it would shut off spilling fuel on the side of the vehicle. Taking 15-20 minutes to fill the tank. This has happened at several difference gas stations. I went to the dealer to have this checked, they told me the fuel tank need replaced which cost $800.00 plus labor and taxes. This is not covered under warranty due to the miles on my car (56000). This seems to be safety issue, as the fuel spillscausing both a fire and environmental problem. This also seems to be a manufactures defect as there has not any damage or modifications to the vehicle or fuel tank, the fuel tank is not a wearable parts and should be covered by jeep even though i an over the miles.
The contact owns a 2014 jeep cherokee. Upon refueling the vehicle, fuel spewed out of the fuel tank. The dealer diagnosed that the fuel tank assembly needed to be replaced. The contact waited over a month and was unable to determine when the manufacturer would supply the part to the dealer. The dealer did not state whether or not the part was on a backorder.the failure mileage was not available....updated 03/13/17
While driving on the highway at 60 mph our 2014 jeep unexpectedly shifted into neutral and lost power. The dash indicated the loss of power by stating rpm's are falling and the lights on the dash flashed on / off. Fortunately our daughter was able to make it to an exit ramp and pull off safely. I understand there is a recall in place for this problem.
In october of 2020 while driving on the highway my jeep shut off and lost all motive and electric power. The steering wheel locked up and the brakes applied themselves. My wife was driving, doing about 40-45mph. A message came up that said put vehicle in park and turn off. After doing so my wife was able to turn the vehicle back on and get home safely. We took our jeep into to be looked at by the dealership. They said they found a code for low voltage but the battery was good,just loose connections. . no other codes were present. They also stated that they found loose grohnd cables to the chassis and pcm, both were tightened. On 11/18/2020 after filling my gas tank, i turned on to the frontage road and my jee again lost all power. Gave me a message that vehicle must be stopped before shifting gears.
After filling jeep up with gas car stalls when driving lose of all control out of know where i see many forms online about the same problem someone is going to get heart and nobody knows if it's the gas tank or fuel pump a very dangerous situation specially it stops doing it after going for a little it happens every time. *dtno vin available.
I am experiencing a progressive mild jerk when accelerating.i feels like something is skipping and or missing...... Timing is off...i will take my car for a service next week.
At around 50,000 miles, the check valve on the fuel tank filler tube malfunctioned. This malfunction caused fuel fill nozzles at the gas station to automatically stop and it was very difficult to fill the tank. The jeep dealership diagnosed this issue as a check valve and the only solution to the issue was replacing the entire fuel tank. I had to pay out of pocket expenses to replace the entire fuel tank.
Trying to pump gas and the pump won't let me pump gas into the gas tank
I have had my vehicle almost two years. Within the last four months i began having issues when i would go to pump gas. The nozzle at the gas station began to shut off repeatedly. It acts as if the vehicle is full regardless of how much gas is in the tank. I have been to different gas stations and tried different ways of pumping my gas all with the same problem. I have taken my vehicle to two mechanics now who have identified the problem to be the fuel tank. I have done research and found a lot of fellow owners of 2014 jeep cherokee trailhawks to also have this problem. I am out of my manufacturer's warranty and the extended coverage i purchased for the vehicle covers every aspect of the fueling system except the tank. I find that to be quite odd. In fact, the company does not offer any type of coverage that would cover the fuel tank itself. It takes me around 20 minutes or so to fill my gas tank and that is a mere estimate because there is no way other than guessing at this point to know when the tank is full. Is this something jeep owners are going to have to endure or will there be a solution offered? thank you for your time and consideration.
This started about a year ago when my vehicle 2015 jeep cherokee had apx 60000 miles, when i fill my gas tank i need to trickle the fuel in. If try to fill it too fast it will shut off the pump, making it apx 10-15 minutes to pump 10 or more gallons, when it is finely is full, it will over flow and "burp" out the fuel all over the side of the vehicle and the person filling the tank. I went to the dealer and they said i needed to replace the fuel tank and it was not under warranty. The fuel tank was on back order and would be 2 to 4 weeks. In the mean time the problem went away before the back ordered tank came in. Note the dealer never did call when the part came in if it did. I did not have the tank replace this lasted apx 6 months until the problem started again. This sounds like a manufacturers defect, that is dangerous (spilled fuel), environmentally bad and wasteful. I have spoken to other jeep owners with the same problem and have hear about the same problem from several employees at the gas stations i have used. I would understand if there was a wearable part involved, but what can wear out on a fuel tank in 60000 miles and 2.5 years. I believe this should be a jeep recall and should be covered by jeep.
When starting from a cold start the engine and/or transmission jerks multiple times for the first minute during driving.after the first stop, the car settles down and does not seem to do it again.
My jeep bucks and then stalls out every time i fill it up with gas. Whether i am driving 10 mph or 75 mph. I almost died today because my car bucked and then instantly turned off on the highway on the way to work. It was absolutely terrifying. I then find out that this i actually a common issue amongst jeeps and has yet to be recalled. I am livid and terrified of driving my car now. I need this handled and paid for immediately . How can a car company willingly have people in unsafe situations like this and not fix it ! i am so angry and so shaken up .
19v-447. We began having this issue last year where we had no idea what the cause of it was. Initially the vehicle would begin jerking while accelerating and continue even at high speeds. This was intermittent and whenever we took the vehicle in for service on this they could not replicate it happening. It began getting worse within a few months and one day last month when my wife was stopped at an intersection when the light turned green she accelerated and lost all power to the transmission causing the vehicle to become disabled in the middle of the intersection. We filed a claim and had our vehicle towed to the jeep dealership.. The vehicle will suddenly lose all power to the gas and cause the vehicle transmission light to come on. The vehicle blinks that in order to get the jeep to start up again it must be shifted into park and then it continues to blink the transmission warning. We've been lucky to not have been in an accident yet but this vehicle is unsafe to drive. We were told roughly a month ago when we brought it in for servicing at our local dealership it was flashed and fixed. After researching and finding there was no fix, we were clearly mislead by the repair shop. This happened again 3 days ago where it stopped in the middle of another intersection when my wife was accelerating from a stop and again was disabled in the middle of the intersection. If left for a period of time the jeep will start with the transmission light on and drive for a short period of time before doing it again.
The contact owns a 2014 jeep cherokee. While driving 65 mph in the rain, the windshield wiper motor failed and the exterior and interior lighting shut off. The contact coasted the vehicle to the side of the road. Once the vehicle was restarted, the lights turned back on and the vehicle operated normally. The vehicle was taken to bemidji chrysler center (located at 755 paul bunyan dr nw, bemidji, mn 56601, (218) 751-8006) where it was diagnosed, but a failure could not be found. In addition, while driving 35 mph, the steering wheel seized and the brake pedal failed to stop the vehicle when it was depressed. As a result, the contact crashed into a fence. There were no injuries. A police report was not filed. The dealer was not notified. The manufacturer was notified of the failure and did not assist. The vehicle was able to be driven from the scene and was not diagnosed for the brake and steering failures. The approximate failure mileage was 37,000.
The contact owns a 2014 jeep cherokee. While driving 50 mph, the accelerator pedal was depressed, but failed to respond. The service transmission warning indicator illuminated. The vehicle was taken to the dealer where it was diagnosed that the transmission failed and the valve body and parking brake needed to be replaced. The vehicle was repaired; however, the failure recurred two additional times. On another occasion, the headlights became inoperable and the "head lamp out" warning message illuminated. The vehicle was taken to the dealer where it was diagnosed that the body control module and head lamps needed to be replaced. The vehicle was repaired. While driving 15 mph, the automatic power locks failed to operate without warning. The vehicle was taken to the dealer for repair; however, the specifics of the repair were unknown. The manufacturer was notified of the failure. The failure mileage was 26,000. ..updated 10/13/16
The contact owns a 2014 jeep cherokee. The contact stated that the vehicle failed to start and the auto lock function locked the contact inside the vehicle. The contact also heard an abnormal winding noise while the vehicle was in the park position. While driving at unknown speeds, the parking brake engaged without warning. The vehicle was taken to an independent mechanic, but they were unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified and referred the contact to the local dealer. The dealer was not contacted. The failure mileage was 9,935.
Much like other recalls for ptu's on similar models in the same year, mine is having problems with the power transfer unit (ptu) rumbling from the rear while decelerating and applying the electric brake automatically. I feel the manufacturer made a band aid change to the programming by applying the electric brake rather than being forced to replace the faulty ptu in a safety recall. Ultimately this puts my safety at risk and leaves me financially responsible for a faulty ptu. This problem is described in the website below, which led me to this form:https://www.mrblaw.com/blog/2020/06/jeep-recalls-cherokees-for-dangerous-fault-in-power-transfer-unit/
Emergency brake in gaged. Could not shut it off. Couldn't move vehicle. Had to be towed by aaa.
The contact owns a 2014 jeep cherokee. Each time the vehicle was placed into park, the parking brake would activate on its own. The failure also occurred when the vehicle was started. To deactivate the parking brake, the contact had to shift the vehicle into neutral and depress the brake pedal multiple times. On one occasion, while in a parking lot, the parking brake activated automatically without warning. While the vehicle was in motion, the wheels seized abruptly and the parking brake activated on its own. The dealer was not contacted. The manufacturer was notified of the failure and stated that there were no recalls on the vehicle. The vehicle was not diagnosed or repaired. The failure mileage was 89,000.
The contact owns a 2014 jeep cherokee. While driving 1 mph, the parking brake was applied independently without warning and caused the vehicle to stop abruptly. The failure recurred three other times. The vehicle was taken to carbone auto group (751 n bennington rd, bennington, vt 05201) where it was diagnosed that the incident was "an accident." the vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 86,000.
The contact owns a 2014 jeep cherokee. While driving various speeds, the gear shifter indicator illuminated and the emergency brake engaged independently. The vehicle was taken to an unknown dealer where it was diagnosed that the tied wire harness was hanging from the vehicle. The vehicle was repaired; however, the failure recurred several times. The manufacturer was made aware of the failure and advised the contact to get a rental vehicle. The approximate failure mileage was 74,000. The vin was not available. *lnconsumer stated complete gear shift failure, entire shift column would light up and car emergency brake would engage.updated 7/27/18
The contact owns a 2014 jeep cherokee. The contact stated that the vehicle failed to start and the auto lock function locked the contact inside the vehicle. The contact also heard an abnormal winding noise while the vehicle was in the park position. While driving at unknown speeds, the parking brake engaged without warning. The vehicle was taken to an independent mechanic, but they were unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified and referred the contact to the local dealer. The dealer was not contacted. The failure mileage was 9,935.
The contact owns a 2014 jeep cherokee. While attempting to accelerate from a complete stop, there was a sudden increase in engine rpms; however, the vehicle would not accelerate properly. The contact continued to depress the accelerator pedal and the vehicle began to drive normally. The failure recurred on several occasions. While reversing out of the driveway, the vehicle came to an abrupt stop and the parking brake warning indicator illuminated. The vehicle was towed to the dealer and was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 5,600.
The contact owns a 2014 jeep cherokee. The contact stated while driving 25 mph, the parking brake automatic system illuminated and locked up the front wheels and throw her into the steering wheel. The contact mentioned that the same failure occurred on two separate occasions. The vehicle was taken to len stoler chrysler dodge jeep (1001 baltimore blvd, westminster, md 21157, where the automatic parking brake switch was replaced however, the failure recurred. The vehicle was taken to another chrysler dealer jones junction (1508 belair rd #2000, bel air, md 21014), and was diagnosed with the same failure as the first dealer. The automatic parking brake switch was replaced. The failure recurred and the vehicle was towed to an independent mechanic where the contact advised the mechanic to disconnect the parking brake switch. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000.*dt*dt*dt*dt*dt
Transmission acting erratically.the transmission will shift hard into 2nd and 3rd gear.when coming to a stop it will downshift in a rough manner.when putting the vehicle into drive the transmission will bang into 1st gear.when highway driving on a flat surface the transmission will shift between gears for no reason.it will never no into 9th gear.there is also a great deal of torque steer when accelerating.
On april 1, 2015 while accelerating from a complete stop to merging into on coming traffic the transmission disengaged and the car lost all power. Warning came on the dash telling me " transmission needs service. No power. Pull over to side of road. Put car in park and shut off engine." this happened again on july 17, 2015 while my wife was making a left hand turn from a complete stop. The transmission disengaged again and she lost all power. She was nearly rear ended by a semi truck who was behind her but made the left hand turn without slowing down. She had our 2 grand daughters in the back set and was scared and afraid for their safety. This 2014 jeep cherokee model has had continued issues with the 9 speed transmission and all jeep does is issue software upgrades to try to eliminate the shifting and poor acceleration problems this transmission continues to have. With the transmission disengaging at lower speeds someone is going to get killed if not seriously hurt. The nhtsa needs to issue a recall to jeep before someone is killed by this faulty transmission that was brought to market before long term test could be conducted on it to make sure it functions properly and safely.
The mil has been on and off, the service 4 wheel drive warning illuminates, the parking brake warning illuminates, the transmission feels like it is shifting into neutral and there is a major loss of power.the dealer informed me that our 2014 jeep cherokee needs a new transmission assembly and dtcm module.
Erratic shifting, both upshifting and downshifting. Causes car to jerk forward when down and up shifting. Car came to a complete stopped then lunged forward causing me to bump into another car. The car down shifted then felt like it was in neutral then jumped into gear again and jumped forward. This car has less than 4000 miles on it now and has been in the shop twice to address this issue since we had it, but the issue still exist. I am deeply worried about this since my wife is afraid to drive the car at times now. It's not clear what chrysler was thinking when they released vehicles with faulty transmissions. Not only is this a safety issue, this problem also devalues the car. Who would want to purchase or accept this car as a trade-in with a known transmission problem?
The "service shifter" alarm comes on while i am driving and all the lights on the gear shift light up res. P rdn, all of it. The car still runs. This has happened 8 times now. I pull over and put the car in park, turn it off and turn it back on and it is all okay. The dealer said it just needs an update. Did that the first time it happened but is happening again and again.
I have a 2014 jeep cherokee trailhawk, with 77,000. The service 4wd light has came on multiple times. The dealership has told me that it is the ptu and needs replaced and will be $2550. This is a known issue with this year of vehicle.
We purchased a 2014 jeep cherokee limited, 4wd w/active drive 2 in january 2014. When we purchased this vehicle, we traded in a gmc terrain. We were certain that the jeep was going to be a fantastic purchase, knowing the reputation of jeep. We have had nothing but what i'd call serious problems with the transmission. Every time i take it in for an oil change, i mention it, and they do "software updates."each software update that has been done has not corrected the problem still. All it's done is created a different problem. There have now been 5 recalls on this vehicle, 1 of which hasn't been taken care of yet because jeep hasn't come up with a replacement part, so i'm stuck with a rental renegade that is nowhere near comparable to my cherokee limited 4wd, for an "unspecified amount of time."my steering column makes a grinding noise louder than a 40 year old truck. The dealership told me that it was a normal sound. No vehicle i've ever driven has sounded like this, especially one that cost me $40,000!!!
On 3 occasions. I've had this vehicle at the dealership, explaining the vehicle hard shifts, lunges, disengages, 'd' warning light blinks, and engine dies. And each time the service writer tells me they can find no problems. According to automotive news report dated feb. 2, 2015, this is not new news. Jan. 11, 2017, my wife was driving home from work after dark, in the inside lane, and the engine died, and had to coast to the unsafe inside shoulder against the barrier wall, with no way for me to come to her rescue. Called a wrecker, towed the jeep home, only to get home and check it out, and find no evidence of any problems. What's more, the service writer also told me the usual amount of oil this engine uses (about a quart a month) is normal.
I was driving on a low traffic road going approximately 30 mph when the parking brake error warning light appeared on the dash hud and the gear selector d was flashing. Another warning appeared in the hud that stated "service transmission", as well as the check engine light and stability control warning light. As this began i was on a slight incline and began drifting backward, leading me to believe the engine had died but i could still hear it was on so i applied more pressure to the gas pedal but couldn't move forward. I turned the engine off and as i turned the car back on, another warning appeared stating that i should put it in park before attempting to shift (i was in park at the time) so i went ahead and shifted to drive but the entire car jerked and made a very loud thud that sounded as if i was shifting into another gear while flooring the gas pedal. When i finally was able to go forward, i could barely move even though i was applying full throttle and the rpms were redlined. I couldn't go any faster than 15 mph for the remainder of my trip (i only had a mile to go since i was almost home) and the rpms stayed redlined for about half that time but i was never able to accelerate over that 15 mph for the duration of the trip. When i got to my driveway, i put it in park again and opened the hood and the engine was idling much louder than usual.
After having the recall for the transmission control module fixed my car started stalling out. It shifts into neutral while driving and you have to stop and shift to park then back to drive. It will not idle for long and will die if you don't constantly pump the gas pedal. It almost died on me while making a left turn into a parking lot in on coming traffic. And it didn't want to go up hill into my driveway, which is a tiny incline. I didn't have any issues with my car until after the recall.
My transmission has been jerking during gear shift since i bought the car. On the expressway traveling 75 mph in a high traffic area when my transmission completely quit and would not shift out of neutral. I lost speed rapidly and luckily i was unable to get to the side of the expressway without causing an accident.
Transmission failure 3 times in the first 3000 miles. First failure was while stationary. Second was at approx 30mph and 3rd at approx 65mph. Failure is unpredictable and causes immediate drop in speed which could result in an accident. Car was 'fixed' by jeep dealer each time, car failed in same manner all 3 times.
On september 5th, 2017 as i was driving (in motion) on a busy highway, i lost all acceleration power, my check engine light came on, and 'service transmission' showed on the display. I was able to pull over and i restarted my vehicle and was able to get home. Once there, i called the dealership and scheduled an appointment for the following week. I mentioned, while making the appointment, that the light and 'service transmission' display had gone off upon restarting my vehicle. They assured me that a fault would still be logged and to bring it in. After arriving at my appointment, the service technician pulled the logged code (p072900 (99 - house tech) a), said he has never seen that fault, and because it was no longer active they couldn't help me. There was no explanation of the code, no explanation of possible causes for the code to log, no examination of my vehicle, no recommendations for if it were to happen again.
The contact owns a 2014 jeep cherokee. The contact stated that the vehicle always experienced transmission failure. The contact took the vehicle to kunes country chrysler dodge jeep ram of elkhorn (1300 wi-67, elkhorn, wi 53121, (262) 686-2029) regarding an unknown recall for a transmission update. Prior to the recall repair, the transmission would grind, rev up, and the vehicle lurched from a stopped position. After the recall repair, if the vehicle were on an incline, it would occasionally shift out of gear into neutral and roll backwards. The contact had an extended warranty on the vehicle since it was purchased brand new. The warranty was for unlimited miles for unlimited years. The dealer was called back after the failures recurred and stated that they could not reflash the software back. The manufacturer took a complaint for the customer, but had not called back in over a week. The contact stated that the failure was well known and there was a class action settlement that expired after the contact moved. The failure mileage was unknown. The vin was invalid.
The transmission of my jeep does work properly.it fails to shift properly, sometimes it is sluggish/ fails to go into gear as it should.it happens when i am just starting from a stop and when i am going down the highway. I have been to my jeep dealership 4 times to have them repair this issue.they have updated the software.the problem still exists.i want fiat chyrsler to do the right things and issue me a replacement vehicle...updated 05/19/16
Same or similar problem with 2014 jeep cherokee transmission: after car was bought new had a couple of situations where jeep's dashboard display would all of a sudden while driving error(service transmission,must put car in park and restart)vehicle would be in limp mode had to coast to side of road and restart car,would bang while going into and out of gears...dealer changed the tcm(transmission control module 5/16) but gave me no paperwork stating such,just verbal.. Same error again on 6/11/16, again on 7/29/16 and again on 10/19/16...error on display,car goes in limp mode,have to coast and restart...although,after a few engine shut off and restarts service error disappears...seems to happen mostly at speeds less than 55mph..will have to continue to pursue with dealer.....
While driving on the freeway the vehicle disengaged the transmission leaving the car to coast with no power. Engine still ran but when you tried to hit the gas the vehicle just coasted endangering the occupants. This is the 3rd time this has happened. The first two times my teenage son was driving on a narrow winding road. We have brought the vehicle into jeep and each time they say it is a software issue and they updated the software and said everything is fine. The third time happened while i was driving down the freeway disabling the vehicle. When you turn the vehicle off and then on again the transmission begins to work but gives you a service transmission error
The contact owns a 2014 jeep cherokee. The contact stated that while driving at approximately 25 mph, the engine stalled without warning. The failure recurred five times. The vehicle did not restart the last occasion. The vehicle was towed to a dealer where it was not diagnosed or repaired. The manufacturer was not made aware of the failure. The vin was included in nhtsa campaign number: 16v529000 (power train) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 17,000. Parts distribution disconnect.
Takata recall:the car doesn't shift properly, the car takes forever to drive forward and makes a loud noise when reversing. I've had the vehicle for 8 months. Sometimes it goes up to a high rpm before it shifts to the speed it needs to be at. The car doesn't take off fast enough. (approximately 12 seconds to go from 0-60mph) i was driving on the freeway when the car suddenly entered limp mode and the check engine light was on.
I was having some issues with my 2014 jeep cherokee in january 2018. The screen was showing service transmission, shift car to park, then to desired gear. During this time i was stuck in the middle of a city street unable to move. The shifter was in drive, but the vehicle clearly wasn't. After several minutes, it finally shifted to drive, and i was able to drive the few miles home, but the vehicle stayed in a low gear.the dealer checked it out and told me i needed to pay for a software update. Having a transmission malfunction while driving down the road is a serious safety issue, but i was led to believe this would fix the issue. On april 4th, 2018 the same service transmission issue occurred again. I was stuck in the left turn lane at an intersection, and the vehicle wouldn't move. I shifted to drive, manual, neutral, and reverse, and it wouldn't move. The same error messages were showing on the screen as before. I sat there for twenty minutes until it finally went into drive. I immediately drove it to the dealer that looked at it the first time. I was upset as we had just paid for the issue to be fixed. We were told, "chrysler says we must check for software updates first." since it showed updates available, they assumed this was the problem and sent me on my way. Has chrysler found that their software causes transmissions to behave in this fashion? if so, why is there not a recall? given that a transmission malfunction of this sort is such a major safety issue, why would chrysler not take our claim more seriously and actually diagnose the issue? i believe the nhtsa should consider stepping in because it won't be too much longer before this transmission issue leads to a consumer's death or serious injury, if it hasn't already happened.
The car suffers from poor shifting characteristics.it experiences extreme lag between the time the accelerator is depressed and the time that the engine responds.shifts to allow passing activities on the highway are especially problematic, as its ability to provide good response/power when attempting to pass at speed is, in a word, crap.the car experiences shift delays when attempting to accelerate from 40+ to 60+, it experiences lag and then sudden acceleration when attempting to maintain speed or accelerate while going uphill, and it experiences slow response off of stops unless the gas pedal is floored.because of its uncertain acceleration response, it is extremely difficult to be comfortable driving this vehicle.jeep needs to recall the car and perform actual qc testing on the transmission.it is simply awful and a dangerous piece of equipment to have on the road.
It's been over 3 months that the recall is sitting out.dealership states no parts.
I was driving on the highway when my 2014 jeep cherokee suddenly shifted itself into neutral. The car immediately came to a stop (in traffic), which was very dangerous. As this was happening, a message appeared on the screen which read "shift to p and then desired gear". I had to turn my car off, wait a few seconds, and turn it back on in order to start moving again.after a bit of research, i've learned that this is a fairly common (and extremely dangerous) issue. I'm fearful to use my vehicle.
While traveling at speeds of 45mph in the city the gear shifted into neutral and the vehicle shut off and informed me to put the car into "p" after doing so i tried to start the vehicle but itwas inoperable and the message "service the shifter" appeared on the dash with all lights on the shifter illuminated
The electronic transmission constantly slips or has a delayed engagement coming off a full stop or at low speeds.when accelerating from a stop to say make a left turn the transmission has a significant delay prior to engagement which puts the car and the driver (me) at risk of a collision.i have taken to avoiding passing or initiating a turn without significant clearance from traffic as i fear getting into an accident.the car dealership service team says they can't do anything and virtually every other owner of a cherokee complains about the same issue. I know jeep delayed the launch of the car due to the transmission issues and believe they knew and know there is an issue and subjecting drivers to avoidable risk and injury, or worse. The issue happens every time i drive the car, not just a single event.
4 seperate occasations the transmission has went wacky on this vehicle.the first while driving, it became uncontrolable and jerky to the point i almost ran a stop sign, and nearly ran off the road.the next three time i was parked but the transmission says it was in park, but still gives away and if your not quick on the brakes it will roll away.have gotten a look like i'm making this stuff up at the dealership each and every time.they just just reset the codes, then it happens again.finally, they agreed it needed a new transmission.i don't understand why there hasn't been a recall on the 2014 jeep cherokee.
Shifting is jerky and or delayed in first 3 gears mostly. Appears to be random.it might delay while shifting for a second and then engage with so much force that it [xxx] near gives you whiplash........seams unsafe and even my 1962 rambler shifts smoother.there is no way this is (normal) as the manufacturer states.parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
9 speed transmission issue - (original complaint #10916811) - once again i'm having issues with my 2014 jeep cherokee - after having the computer updated twice in the first two years of ownership and transmission cooler replaced in october of last year(2016) i was told the forward drive issue and hard starts were resolved.as of march 6th of 2017 the engine light is on again and the forward drive issue is back.long pauses in forward momentum and hard shifts.please review this case immediately and offer some sort of guidance on this continued issue.will jeep ever be held accountable for this sub-standard transmission and how many people will need to be injured before they are.the highway safety board needs to take a stand against this product and force chrysler/fiat to act responsibly in this situation.loss of forward power on the highway puts lives in danger.fix this issue fiat!
The transmission shifts into neutral when coming out of a rolling stop.the transmission pauses 2-3 seconds before shifting into gear.this is very dangerous when entering an intersection with other traffic.
Car went into neutral for no reason at all. I had to coast to the side of the road. After unplugging the battery and plugging it back in i had lower gears to make it to h-e-b the ship. They said nothing was wrong with it and reset the codes and sent me on my way after two days. He ships harder and gets much less gas mileage
The contact owns a 2014 jeep cherokee. The contact stated that the recall notice for nhtsa campaign number:16v5290000 (power train) was received in september of 2016. After contacting the dealer and the manufacturer, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. The contact had not experienced a failure. The vin tool confirms parts not available.
When i push the gas pedal to accelerate the vehicle does not speed up for some time, i can have the gas pedal pushed to the floor and there is a very long lag time for the car to speed up and switch gears, it is extremely dangerous, i have put in reverse several times to back out of my garage and the car will not go in reverse, the entire car thumps back and forth and hesitates and takes some time to get in gear, my radio has stopped working twice, touch screen blacked out recently while in motion, when attempting to pass a car i can not safely get my speed up, its a real lemon and dangerous, i am waiting to get rear ended, pushing on gas pedal and engine revs up real loud but car does not accelerate like a normal car would, purchased 7 month ago and seems to be having more issues every day, was in a drive through with car on, foot on brake, and car in drive and took foot off brake and hit gas pedal and car did not go like it was in neutral, i had to put in park, turn off and turn on again to put in drive, this vehicle is not safe, will take it in for recall repair tomorrow and if not repairable will be traded, do not purchase, looks nice but terrible transmission
The contact owns a 2014 jeep cherokee. While driving 40 mph, the vehicle seized and the engine revved as the accelerator pedal was applied. When the brake pedal was applied, the rpms increased to high. The "service transmission" message was displayed. The vehicle was taken to larry h. Miller chrysler dodge jeep ram (1800 w 104th ave, westminster, co 80234, (720) 907-0928), but the failure was unable to be duplicated. The dealer stated that a software update was needed and the oil was low. The repairs were made, but the failure recurred. The vehicle was taken to an independent mechanic where an oil change was completed. The manufacturer was contacted and referred the contact to a local dealer. The failure mileage was 88,000.
This jeep still intermittently experiences the sensation of wheel wobble when shifting between 1st & 2nd gear.the dealer is saying vehicle performs as intended. ?? i experience this periodically while driving but not every time.this is troublesome & worries me every day while driving this vehicle.
The jeep cherokee transmission started to slip and downshift causing vehicle to slow.vehicle would jerk hard back into correct gear as vehicle was traveling at 60 mph.check engine light came on.drove immediately to dealership with transmission continuing to malfunction.left vehicle with dealership for diagnosis and repairs.this was on 11/16/2015.picked up vehicle on 11/19/2015 and advised update to shaft ware was completed to slove transmission issues.drove three quarters way home and traveling 65 mph on state highway, the transmission started slipping and downshifting causing vehicle to slow and then jerk back into correct gear.check engine light came on as well as every warning and system light on the dash.warning to driver to come to a complete stop and turn engine off came on.stopped vehicle and turned off engine and after a couple of minutes turned engine on and drove back to dealership.vehicle currently at dealership for diagnosis.
2014 jeep cherokee latitude has had transmission problems since i bought it. Did one software update on 12/2014 which did not fix the problem. Another software update was performed on 05/14 but has not resolved the issue yet. Car jerks in low gears (1-3) but now it also makes a metallic noise when going from p to r and into d modes. It is also jerking when i apply the brakes and the engine starts downshifting. Both software updates have not resolved the problem, but the last one ( transmission tsb 21-018-14 flash) has added new problems to the car.
Transmission shifts rough. Jerks back and forth when swithcing gears. Slams into gear.
I was driving home on the freeway going about 50mph and all of a sudden i got a series of messages:"service transmission" "service parking brake" "4wd not available".put gear into drive" i was on a ramp merging to another freeway with very little room on the sidei shifted the car from drive to park, dash message said to shift back into park, and then into drive. When i shifted back into drive, the transmission made a very loud bang (like somebody hit the bottom of the vehicle with a mallet) the engine indicator was flashing and the error messages were coming up on the screen.this is not the first time i had this issue. Last time i had to shut the jeep off and wait about 30min for the computer to reset before i could start it and shift into gear. Last time the dealer replaced the transmission valve but obviously did not fix the issue. I am concerned that this can happen anywhere at anytime.
Wobble in front wheels between 1st & 2nd gears, poor transmission shifting.
Transmission issue causing a serious safety issue. While braking the vehicle has an acceleration surge. It also does this while coasting and the transmission goes into a downshift. There are also issues with it shifting in several gears. There is a check engine light on u0402. Chrysler dealership tried to program the tcm twice and the light comes right back on.
Started car in the garage, put the car in reverse and the dash lights were blinking and the radio display flashed and said service trans and the service trans stays lit.had the car towed to the fuller dealer on rt 22. Somerville nj.got the car back 8/8/14.the transmission continues to give me problems while shifting.at time i can step on the gas to accelerate and the car doesn't move than all of a sudden will rush forward.slowing down and going around a turn is the worst because stepping back on the gas the car feels as if it's going to stop then at once it will rush forward as if i was stepping on the gas all the way to the floor.had the car back and on 8/21 was pulling out of the driveway at work and heard a terrible grinding noise and lost ability to steer the car.had it towed and the dealer called the next day to tell me that the left front axle had snapped and was probably a defective one from the manufacturer.i want to get rid of the car because i don't feel safe driving it.i'm afraid if i ever need to step on the gas to get out of the way of something, i will not be able to and will be involved in an accident.terrible transmission and will be discussing my concerns with my lawyer.
Our jeep cherokee has had on and off transmission problems for over 3 years. 3 years ago the valve body failed while we were driving leaving us in a vulnerable spot while turning into traffic. The car started bucking, losing power, then gaining it back and flashing lots of dash warnings. We limped the vehicle home and then took it to the dealer.they informed us we had a faulty valve body and replaced it under warranty.3 weeks ago the same problems started happening when i was backing out of our driveway.i rolled backward into the street and was stranded. I could not go forwards or backwards.after 2 weeks of waiting to get an appointment, we limped it to the dealership. It was revving high and struggling to go the whole way there.at first they diagnosed it at low fluid (which doesn't make sense because there was no leak.they acknowledged the strangeness of the situation. After being told it was running fine and we could probably pick it up the next day, we were suddenly informed that it needs a whole new transmission.it seems these problems are very common for this transmission. In the right circumstance, this could be very dangerous to someone. We were lucky in our situations, but i'd hate to think what could happen if someone suddenly lost power. Chrysler seems to be very aware of this problem and is only offering to cover some of the replacement.it seems that this vehicle, like its v6 counterpart, should be recalled for this very issue. Chrysler's refusal to fix the problem has left people broken down and stranded while also saddling them with thousands of dollars in repairs for a flawed design. Thank you for your time. Have a great day.
Have been having problems since march, 2015 with the new 9-speed zf automatic transmission dropping out of gear into neutral, not shifting while travelling at highway speed, low speeds, etc. Have taken it to farrish, cjd in fairfax, virginia, hoover cjd in summerville, sc and rick hendricks cjd in north charleson, sc.all were "unable to duplicate" the shifting problem.according to my maintenance records, the 'wiring harness recall' was accomplished on july 12, 2016.since that time, the transmission has had the same issues at least once each week, sometimes multiple times.following are the latest problems i've recently had:1. Friday, june 29th'when i1st cranked, service transmission came on in the heads-up display and the jeep wouldn't go into reverse. 2. Monday, jul 2, '18 ' while driving, car shifted into neutral while driving and would not go into gear. 3. Friday, jul 20th, '18' service transmission came on in hud while driving at 25 to 30 mph. Jeep wouldn't shift to higher gear.jeep travels but never shifts and rpms increased to over 3000.stopped car at my destination, cut it off and allowed it to reset, and worked fine on my drive home.4. Friday, jul 20th-while driving in north charleston, service transmission came on in hud and the jeep felt like it shifted into neutral.no power!jeep went from 2400 rpms to close to 1000 rpms.floored accelerator and had no power and jeep would barely move.5. Monday, jul 23, 18-while driving 25 to 30 mph, service transmission came on the hud and jeep wouldn't shift to higher gear.rpms increased but it wouldn't shift to the next gear.from a stop, it appeared to shift out of first but wouldn't shift into the next gear.i have videos of the above multiple incidents.
9 speed transmission issues. Received recall s 55 dealer only performed tcm update even though i stated check engine light came on. Vehicle went into 3rd gear at 60 mph and we almost got rear-ended on freeway.called chrysler customer service and they will do nothing. Was driving on i 75 at posted limit of 75 mph when vehicle check engine light came on and speedo went blank and message came up " service transmission" this has happened 4 times and will never set a code. Check engine light will go out before i can get to dealer. I will not drive vehicle.... I fear for my life
My jeeps transmission is shifting out of gear, accelerating and driving up the rpms going downhill while i am trying to brake, jumping out of gear and speeding up, or revving up at random moments. This is causing very dangerous driving conditions as my vehicle takes off when it should be slowing down or speeds up for no reason and i have to slam the brakes to get the transmission to "reset". When its in these conditions it revs up the motor and often shifts very hard into the next gear. I did record this on video as its happening to demonstrate how difficult it is to drive the vehicle this way. Its two weeks before the car dealership can take my car and inspect it, so, i am driving around at risk.
Similar to what occurred with the other posts, on saturday my car stalled while at a stop sign.disabled, the engine light and the service transmission indicator came on the dashboard. Following the advice of some helpful gentlemen, i was able to get the car home.on sunday, i took the car to the dealer and the diagnostic test reportedly stated it was the transmission and then a subsequent call identified the issue as an electrical issue.i picked the repaired car up as directed and then the car stalled.i was almost rear-ended as the car was disabled with the hazard lights.i managed to coast the car into a parking lot by using the advice of the gentlemen and then called the dealer, this is the second time the car abruptly stalled. This time it would not start for me to pull into a parking space. I was asked to drive the car back to the dealer, i refused.after speaking to the general manager of sales, the dealer sent two people to bring the car back and the person driving my car stated it stalled twice but he knew how to get the car going.monday i missed worked, tuesday they provided a rental, today i picked up the car, and tonight i am in a dealer's rental that will need to be exchanged for another rental tomorrow.this has been a taxing experience that is not expected for a car that was purchased new at the end of april. This is my second jeep but from what i am reading, there is something wrong with this car that needs immediate attention.
Transmission does not know when to shift. When accelerating from a deadstop it seems under powered like it is in to high of a gear. Then when i pushdown on the accelerator it lurches forward. If i were behind someone thiscould be dangerous.
The contact owns a 2014 jeep cherokee. While driving 65 mph, the engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 4,736....updated 04/15/15 the transmission was replaced after four weeks. However, it isnot working at 100%. The consumer was informed there was nothing wrong with the vehicle. Updated 04/16/15
I have a 2014 jeep cherokee trailhawk and the service shiftier code is on. I purchased it from a dealership on 7-27-2020
Power train: transmission has been making a large thug which makes you feel like you got hit by a car or puts a delay which you think the car stalls. Now the transmission is making loud noises and with a increase of temperature.this issue has been ongoing since we've bought the car. Every time we change the oil or bring it to the dealership, we ask about this issue. They did a software push but it still did it and the dealership seem to blow us off every time.
My car is cutting off while driving. Shift to park message shows up and car stalls. 83,390 miles. Just bought used from a dealership and already getting trans problems.
The contact owns a 2014 jeep cherokee. The contact received notification of nhtsa campaign numbers: 15v509000 (visibility) and 16v529000 (power train) however, the parts to do the repairs were unavailable. The manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not notified of the issue. The contact had not experienced a failure. Part distribution disconnect.
The contact owns a 2014 jeep cherokee. While driving various speeds, the vehicle stalled without warning. The dealer diagnosed that the valve wiring body harness and transaxle wiring harness needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was brought back to the dealer where updates were done to the transmission and power train control modules, but the failure persisted. The contact stated that the failure recurred on several occasions intermittently. The manufacturer was made aware of the failure. The approximate failure mileage was 26,000.
Taka recall 9 speed gearbox rough shifting and cutting off and shutting off engine while driving while on the highway or in city road
I have had three recalls on this model.one for a transmission recalibration, one for a shock absorber, and one for an airbag.there is one outstanding for the liftgate but the parts are not available.---i stopped at a stop sign on april 1, 2015 and turned right.the vehicle wouldn't accelerate and several icons appeared on the dash.i turned the vehicle off and on several times and shifted it in and out of gear several times.it finally went into gear and moved forward but was locked into about fourth gear.i travelled 15 miles to the nearest chysler/jeep dealership for service. The dealership recalibrated the transmission.on may 29 and may 30 the parking brake and engine icon appeared on the dash and when i shifted the vehicle into gear it would not go out of gear because the parking brake was on.i pressed and released the parking gear several times and then it would go into park and i could shut the engine off.this happened several times in my garage.i called chrysler/jeep on june 5th at about 40,000 miles and had the vehicle towed to the closest dealership (where i had taken it before).the dealership replaced the transmission module.two different times since the module was replaced there have been icons appear on the dash. I turn the vehicle off and on and the icons eventually disappear.the transmission is slow to engage after backing up and sluggish to shift when slowing to a stop and then moving forward.
Transmission slipping and sluggish, eventually failed to shift into any gear.
Started car in garage and in shifting to reverse, heard very loud clunking noise and transmission warning lights on dash turned on. Put in park, turned off vehicle, started again and same thing happened. Drove vehicle to dealer and car felt like it was stuck in 3rd gear.slow acceleration at stop signs and while on highway, vehicle would not shift and was at 4000 rpm at 60 mph.same thing has happened on 9/19/14 and 10/6/14. Dealer updated transmission software once and is waiting for new software update.
About 8 months after i got my jeep cherokee 2014, i had a recall done on my car. Four days later i was driving to disney world (about a 12 hour drive) when i was trying to put the gear into park when my car started jerking and wouldn't let me put the car into park. I tried to restart the car and nothing worked. Then after the 5th time it finally would go into park. I let the car rest over night and restarted it in the morning when my transmission light came on. I ended up getting it "fixed" down in flordia and had to take time and money out of the vacation to fix it. Then two years later, i got another recall done and exactly four days later the same jerking happened when i tried to put it into gear to drive. The transmission came on again. Then my mother went to pick it up from the dealership after it was "fixed" only to have the car not start for her. A week later they called to say that they replaced the transmission. I tried to tell fiat chrysler automobiles about the issues and get an extended warranty on the transmission but the manager has never returned my calls. I feel the car has lost it's value and is unsafe for drivers. Just wondering how long this transmission will last for.
While driving on the interstate, the lights for electric stability control, engine and park brake came on. The "service transmission" notice and "service park brake" appeared. Then the vehicle would not accelerate and would get to 4 rpm while going at 50 mph. Bad jumping, lurching, banging when shifting gears or accelerating from a stop.
Transmission remains in 3rd gear when slowing to a stop which makes acceleration very poor when trying to turn across traffic.in 3rd gear the acceleration is very sluggish. As you apply more accelerator pedal, the transmission suddenly downshifts to 1st gear with a slam and tire spin.i've had at the dealer and was told my vehicle had the latest firmware installed and they could do nothing about it. This is a safety concern. The transmission should downshift to 1st gear much sooner than it does. I suspect this is the reason the drivetrain recalls have been happening. I entered 1/13/2021 in the date but this is a consistently reoccurring problem.
The 9-spd automatic will rev high in first gear until the vehicle is steady at 10 mph and slam hard into second gear. Shifting from second gear to third is rough as well. Happens every day upon engine start. When the car has been warmed up from driving for approximately 15 minutes it goes away, but begins again upon being shut off and cooled down. This rough shifting is potentially damaging/destroying the automatic transmission and causes the driver/passengers to "jerk around" in their seats.
The shifter now shows all the red led lights for the gears and the dash board display shows shifter service. This happened after the recall for the transmission v69/nhtsa 19v-447 recall at the jeep dealer.
I have a 14 jeep. I went through both recalls with in 3 months my transmission started shifting into neutral randomly around 40 mph. It through a code p0997 low voltage to solenoid f. In a day check enginelight went away in a week it came back. Went to dealer paid $1169 to replace valve body. It now shifts smoothly a lot better than it ever have. In my perspective the valve body possibly the reason that the jeeps shifts hard and should be recalled
The contact owns a 2014 jeep cherokee. While the vehicle was parked and started, the engine idled up and down and caused the rpms to increase and decrease. During the failure, the check engine and transmission sensors illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 2,200.
While slowing down preparing to stop, roughly around 25 mph, the transmission will down shift to the next lower gear, in doing so the system accelerates the vehicle.we've been told that this is normal operation by chrysler.no, it's not!we also had the transmission cause the vehicle to go into limp home mode, almost totally shut down on us while driving. The vehicle had to be towed as it would not allow us to put the car in gear.turns out there was a leak in the transmission line and the fluid was gathering in the front bumper.wouldn't expect a leak with barely 10,000 miles on the car. These are serious safety issues with the vehicle.while preparing this compliant, we did receive confirmation from the dealership that chrsyler would be sending a replacement transmission for the vehicle.we think it is still important to document this issue as i do not believe we are an isolated case of this happening.
The contact owns a 2014 jeep cherokee. While driving 30 mph, the vehicle's gear shifted into park without warning. The contact attempted to shift the gear from park, but the vehicle did not move. When the contact turned off and restarted the vehicle, it resumed normal operation. The dealer and manufacturer were not made aware of the failure. The vehicle was not diagnosed or repaired. The failure mileage was 182,000.
For the past year, the "service shifter" warning appears while i'm driving. To remove the alert, i've simply had to restart the engine and it clears out. I don't feel any differences to the way the car drives, so i'm assuming this is an electronic or sensor based alert. Taking it to the dealer, they want an astronomical amount of money to get this fixed. Most dealership do not know what is causing this and don't have information regarding the issue. I am requesting that an investigation is conducted regarding the root cause for this issue. According to the forums, this is happening to many different models of jeeps ranging from 2014 and newer.
The contact owns a 2014 jeep cherokee. Loss of automotive powerthe vehicle stalled faulty transmission control module sensor the contact stated that while driving the vehicle and pressing the accelerator pedal the vehicle would not immediately accelerate before suddenly accelerating very fast. The "check engine" warning light would remain illuminated and the message "service transmission" was present. On occasions the transmission would not shift into reverse and would not properly shift gears while driving and the vehicle had stalled while driving on multiple occasions. The vehicle was taken to the local dealer lee jeep/chrysler(777 center st. Auburn maine) who diagnosed that the transmission control module sensor was faulty. The transmission control module sensor had been reprogrammed and replaced on several occasions but the failures continued to occur. The manufacturer was not notified of the failure. The failure mileage was 8,000.
The jeep would hesitate when shifting into gear and then "jump" into gears. I was initially told the car is new 20,500 miles and needs to be "broken in". However, when shifting from first to second gear or second to third gear the car shifts really hard, enough that my head hits the back of the seat from whiplash. On my daily drive home in bumper to bumper traffic, when stopped and then letting off the brake and then easing back on the brake, the car will jerk forward. The dealership thought that a software update would fix the problem, it did not. I've taken it in for the same issue 3 times.
Transmission failure while driving.car failed to accelerate while on a city street, transmission and parking light came on.when car was able to be re-started, loud "clunk" sound occurred when gears shifted.car had to be towed to dealership.fear for safety of me and my two children to drive car and have transmission fail and car stall while on the road.after researching and reading similar incidents that have occurred to countless others over a two year period, it is appalling that nothing has been done to warn customers of the deadly dangers of this car or that a recall or buyout has not happened.many of us are now stuck with these dangerous vehicles with no recourse as of yet.
Upon acceleration from full stop my jeep made a loud clunking sound from the rear of the vehicle which felt like something was jammed in the axle. Had the vehicle towed to courtesy motors in danville, il and they replaced the rear differential. They refused to provide a loaner although it took 4 days to repair. When i picked it up on 5/26 the same issue was still present. I was told to "baby it" on my 4 hour drive home and take it to my dealer. My dealer identified the 2nd issue as the power transfer unit which is being replaced as well. My dealer gave me a loaner but 13 days in the shop to replace such items on a vehicle less than a year old is seriously concerning!
The car while going down the road at 50mph shut off losing all power steering and power brake and there was a "service transmission" message on the dash. When the car restarted and put in drive there was a clunking sound and all indicators were blinking. Then the message said " shift to park then drive"
I took my car in to the dealer as a result of a software recall related to the transmission.the upgrade apparently has its own issues.now the car will not downshift from 3rd to 2nd unless you absolutely floor the accelerator.driving up hills is now a real problem.the car seems to have lost a lot of power in general, too. I looked online in jeep cherokee forums and it looks like a very common issue.
Driving 30 mph when warning lights & signals flash on dash. Car quits accelerating; speed falls to zero while my foot was on the gas. Transmission revving; car going nowhere. I coast to the side of the road. I try to move the gear shift to reverse or drive. Nothing. Turn off engine. Restarted vehicle. "service transmission" appeared on dash. Check engine light came on. Waited on side of road to be towed to dealership. Spoke to dealership the next business day. Told them what happened. Service tech said, "so it was like it shifted into neutral?"i thought about it for a minute and said, "yes, it was like that, but i never touched a thing."then i asked, "have you ever heard of that happening before?" service tech replied, "nope. Never."
2014 jeep cherokee. Consumer writes in regards to issues with car stalling. *ldthe consumer stated that the vehicle shifted hard between first and second gear. A "thud" could be heard when the vehicle jerked. The vehicle would "chug" and stall at intersections. The stalling also occurred when reversing and upon breaking in order to shift. The vehicle propelled forwardwhen downshifting nearly hitting the vehicle in front of it. The vehicle became stuck at 3000 plus rpm when going down hill. The brake would have to be applied in order to have the car shift. The vehicle had a "howling" sound at the front end that worsens in cold weather. It was only heard while in motion. The radio randomly switched stations. Also, it would switch from the radio to the phone. Phone calls would not go through, but the timer for the call would connect. The radio and phone would be inoperable until the vehicle was restarted and they key removed from the ignition for at least 3 minutes. The dealer could not duplicate the failures. The consumer was concerned the warranty would run out before the vehicle could be repaired.updated 08/28/2017
Bought a 14/jeep/cherokee sport fwd and started having problems with it a week and a half to two weeks after getting it. On5/30/14--heard clicking sound from transmission area of vehicle between 30 to 45 mph. Also, it would shift hard while accelerating and when down shifting to stop. Happened aprox 20-30 times before taking it to service shop. Tech told us the transmission was leaking, had no oil. Replaced whole transmission they had the car for a week. Received vehicle back on 6/7/14. You should know i bought this vehicle on 5/14/14 and it had less than 1500 miles. Thought i was buying a good vehicle, guess i was wrong, again!!!6/21/14--had my car back for only a week, started hearing a grinding sound in the front end, thought it was my brakes or rotors. While i was driving home from work on 6/21/14 at 1:00 am, i heard a loud bang, then a clanking sound; car stalled, pressed on gas pedal would not go, coasted into an empty parking lot. Put the vehicle in park and it turned off, let sit for 10-15 minutes. My mom came and picked me up, i started car for her and when i put the vehicle in drive, would not move and only heard clanking and a bang sound. Left car in parking lot until morning then had it towed to dealerships service dept to be checked out. Of course this happened on a sunday so will not know anything until monday. Not happy with this car. Going back to where i bought it and going to ask them to take it back and to refund me everything i put into it thus far. Not happy!! :-(
Car stalled 6x with my 4 and 5 year olds in the vehicle. Smoke billows out of back of car. Ignition coil, spark plugs, filter and oil replaced. 9/2/14 car shifting incorrectly. Computer system reset due to transmission issues. Customer told to bring back after drives 500 miles for oil consumption test. 9/29/14 oil consumption test failed. Pvc intake valve replaced. Dealer to drive car 250 miles and test oil consumption again. As of 10/3, no resolution.customer has requested replacement from manufacturer. Not approved as of yet.
2014 jeep cherokee. Service transmission message comes on screen, transmission make loud noise, engine shuts down. Hard to control vehicle. Almost crashed. Dealer says transmission faulty. Second time this happened
First transmission failure at 59k miles at speed on freewaytransmission just replaced again at 73k miles
The contact owns a 2014 jeep cherokee. While driving various speeds, the gear shifter indicator illuminated and the emergency brake engaged independently. The vehicle was taken to an unknown dealer where it was diagnosed that the tied wire harness was hanging from the vehicle. The vehicle was repaired; however, the failure recurred several times. The manufacturer was made aware of the failure and advised the contact to get a rental vehicle. The approximate failure mileage was 74,000. The vin was not available. *lnconsumer stated complete gear shift failure, entire shift column would light up and car emergency brake would engage.updated 7/27/18
The vehicle was in motion. Transmission fails when trying to go up hill or during acceleration. When driving on a incline or trying to pass someone on the highway, you may get a transmission needs service error or 4wd system disabled. Either of these errors disables the vehicles transmission putting the vehicle in neutral, with no power to advance or get out of traffic. When this happens the transmission makes a horrible noise and does nothing. Not safe could cause accident. This has happened before and after a transmission & torque converter replacement.
The contact owns a 2014 jeep cherokee. While driving approximately 55 mph, the speed suddenly reduced and the instrument panel gauges flashed off and on before resetting. After turning the vehicle off and later attempting to restart it, the engine revved very high before the check engine indicator illuminated; however, the vehicle failed to move. Also, while driving in reverse, the transmission would sometimes erroneously switch to neutral. The vehicle was towed to the local dealer (oxmoor chrysler, 4520 shelbyville rd, louisville, kentucky), but the cause of the failure was not determined. The manufacturer was not notified. The failure mileage was 10,000.
While leaving the neighborhood my wife's jeep transmission failed.the entire dashboard lit up like a christmas tree and stated 'service transmission immediately'.she was driving at 30 mph and the transmission went into 'neutral' and she drifted off to the right turn lane.this is the second transmission that has failed in this suv in 18 months of ownership.we don't feel that jeep can adequately fix the transmission to a level where i would ever feel safe putting anyone in the suv again.
Vehicle starts to hesitate and shake during acceleration and then the service gear shifter light come on and all the red lights on the gear shifter turns red.
2014 jeep cherokee. Consumer writes in regards to issues with delayed gear shifting. *ldupdated 10/4/2017
The vehicle fails to accelerate properly from slow speeds. This has been an ongoing problem since a recall ("r01") was performed on the transmission. Multiple attempts by dealers to improve this condition have failed. I am told that this is the way fiat/chrysler has decided to make these transmissions work, in order to prevent failure due to a design flaw. The current software no longer allows the transmission to downshift below third gear unless the vehicle is completely stopped. Therefore, if driving conditions require you to slow down (to as slow as 1 mph) and then you need to accelerate, the transmission remains in third gear and provides little to no response. If you floor it, the transmission will sometimes, eventually slam into first gear, but only after struggling it's hardest to accelerate in third gear, which involves the torque converter allowing the engine to rev, so that the resulting shift into first gear is extremely rough and often accompanied by wheel spin. The transmission will no longer, ever, under any circumstances, downshift into second gear. The hard jolts and wheel spin of the 3-1 shift are somewhat dangerous, but are still by far preferable to the times when the transmission completely refuses to downshift, and simply leaves you a sitting duck to approaching vehicles. Simply pulling into traffic, whether it be entering a roundabout, or changing lanes from a slower lane to a faster one, or even just merging, is always stressful, because we just don't know how, or even if the vehicle will respond to throttle input. There have been times when other vehicles have had to slam on their brakes to avoid hitting us, because we could not accelerate. Part of that is due to their expectations. When you pull out, they expect you to accelerate at a commensurate rate, when you don't, they find themselves on your bumper in a hurry. Somebody will get hit.
While driving my car through an intersection, while pressing the gas, the car's transmission acted like it was in neutral.this was disturbing because at the time i needed power.the car did this 3 times.i put the car in for service and without an engine light on there was nothing they would do.6 months later jeep realized that it needed a new transmission. They replaced the transmission and now every time i come to a stop the car jerks.it feels completely unsafe and this car scares me.i have a family of 5 and i am now subjecting all of us to a potential unsafe situation.i informed the service department with no response (to date).i will keep trying, but they say they drove it 22 miles and it was fine.it is not fine.it is scary and negligent.they have admitted that there are many transmission problems and that they're working on them.the car is a year old and has never felt quite right.
After fueling, the jeep will start surging, the idling becomes erratic and then it will stall out with the parking brake light coming on, service transmission light comes on, the d on the ip flashes and when placing gear selector from d to p, the jeep makes a loud clunk which can be felt thru the floor. Shifting into any other gear does the same. This has happened over 10 times since purchasing new. We never top off the fuel tank and take care to fill up if tank shows 1/4 full. It's been to the dealer, at least twice, to have the transmission "flashed" but the problem keeps recurring. Each time the dealer (greenville chrysler, greenville, tx) tries to charge us a diagnostic fee which we adamantly reject after the first time because the problem is exactly the same. Just 4 days ago, my wife was turning left at a light from a stop, after fueling, and it stalled in the middle of the intersection. She was able to restart it and drive but she could hear the loud clunk when putting it in d. She immediately came home and parked it and i confirmed the cel, service transmission light, parking light, flashing d on the ip and i switched from p to d and r and it clunked each time. I unplugged the battery to see if it would clear any codes and "reset" and let it sit overnight and this morning it started up fine with no warning lights on the ip. We took it this afternoon to pick up our son from school and it did the same thing with all the warning lights, clunking when shifting gear and we limped it home. I've disconnected the battery and will reconnect in the morning and take it to the dealership.*dt*dtconsumer stated in short, after filling up with fuel, the jeep stutters and/or shuts off. For me, this happened in parking lots or somewhere other than a public road. However, my wife has experienced this on the road on several occasions.the jeep will run fine for about 2-3 months and then starts to act up again.
Service 4wd light came on. Had local shop diagnose. Internal failure to the ptu. Needed full replacement at 57k miles.
My car constant jerks and cuts off because of the transmission. This happens no matter when i am located. This happens whenever i drive my car.
The contact owns a 2014 jeep cherokee. The contact stated that while the vehicle was decelerating, the vehicle stalled with the check the transmission warning lights illuminated. The vehicle was not diagnosed nor repaired. The manufacturer was informed of the failure and referred the contact to a dealer for assistance. The failure mileage was approximately 128,388.
Vehicle has shimmy in right front wheel when pulling out from a complete stop or turning right at a low rate of speed, i.e. 2nd gear, 10-20 mph.
When starting out from1-2, and 2-3 gears, about 75% of the time one of two things happens.. 1, jerky and hard shifting or 2, does not get gas to the engine until i floor it then it jerks very hard. Every time i took it in, i asked them to look at it. They confirmed the problem but a transmission update did not fix the problem. Still happening at 11,000 miles. Jerks my neck, and worried about getting rear ended.
Car jerks/lurches when shifting gears.when removing foot from gas, car will accelerate on its own to shift to next higher gear instead of downshifting to lower gear.car placed in reverse, but actually in drive when gas pressed.complete loss of transmission on two separate occasions at highway speeds whereby check engine and service transmission warning lights appear and car loses the ability to shift gears and driver cannot accelerate (gas pedal pressed to floor but transmission does not work or recognize gears).multiple safety hazards on a recurring basis - risk my life every day that i continue to have to drive it.
The car experiences jerky shifts, is very inconsistent when it does shift, and has a lag in acceleration. It does not feel safe to drive because i can't prepare for when it will shift. If i am stopping at a light, it often times will lunge forward - which is dangerous if there is a pedestrian crossing or someone in front of me. If i am at a stop light, and accelerating, the shift between 1st to 2nd and 2nd to 3rd is extremely slow, and then has a hard lunge forward. The dealership says they do not have a solve for it, and jeep won't acknowledge there's a problem. The value of the car has also dropped significantly so i can't get rid of it, without being upside down on what i owe.
Jeep cherokee sport , car shut off while driving . Pulled over to side of road , attempt restart , car started on 2nd attempt. Transmission on vehicle , shifts poorly rpms , stick on acceleration and when attempting to merge into traffic , car downshifts . Could cause accident by someone running into car .
When you accelerate from a full stop or partial stop going down a hill, the vehicle's transmission delays switching from neutral to first gear while you have the gas pedal depressed, resulting in the engine revving up before engaging the gear.so you are stopped, press the gas, the engine revs, you roll out into the intersection since the car isn't in gear, and then it pops into gear suddenly, and lurches you forward.it is dangerous as you do not have the expected response from the vehicle and could find yourself in danger if you don't account for the delay when pulling out in traffic. I have taken the vehicle in 3 times to be repaired and have been told the vehicle is operating as intended.the manufacture is aware of the problem, as are the mechanics, but they do not have a fix for the issue so claim the vehicle is operating as normal.after online research, i discovered many people who own this vehicle have the exact same issue.
The 9 speed auto trans is dangerous, sometimes it is does not respond to the gas pedal and also it lunges at red lights just before a complete stop after i take my foot off the gas. This happens on a daily basis, below it only gives me one choice but it happens every time i drive it. I have had it in to warwick jeep on rt. 94 in warwick ny where i bought it more than 4x to fix the problem and within a day or two it just comes back. Very unsafe!
Service transmission light came on while driving and lost power to the engine. Could not accelerate. Had to pull the car off the road. Will not reset itself. The car is undriveable. 2014 jeep cherokee
I have been complaining since about 6 months after i purchased the vehicle regarding the rough shifting in low gears. The dealer re-set the adaptive transmission, thinking that changes in traffic patterns lead to a difficulty an "adjusting" to a different driving style.this temporarily corrected the problem, however i continue to have rough shifting, delayed acceleration, and sometimes a harsh jolt when decelerating to a stop.the car's transmission software has been updated multiple times, including the most recent s-55 recall.my car was diagnosed as needing software only, not a new wiring harness.however, two days after the software update, while stopped at a traffic light, the vehicle would not move when i stepped on the gas.i was nearly rear-ended by the school bus behind me on a major highway overpass when my car did not move at the change to a green traffic light.the rpms revved as if the car was in neutral, (but it was in d), and after a 5-10 second delay, the car bucked into third gear going 20 miles per hour.at times when coming to a stop, the deceleration from 3rd to 1st gear feels as though i am being rear-ended.the car sometimes revs when at a stop with my foot on the break.once i received an error message that "the car is traveling at too high of a speed to go into reverse", however i was going from park to reverse and the car was at a complete stop.there is sometimes a delay in acceleration when trying to merge onto the highway.the dealer has been unable to duplicate or diagnose these intermittent issues.
The contact owns a 2014 jeep cherokee. The contact received notification of nhtsa campaign number: 16v529000 (power train); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The transmission is jerking when it shifts sometimes. It is not a smooth shift especially when shifting to 1st, 2nd, 3rd, &4th. The techs say nothing is wrong, but its not right. Sometimes it shifts late too. I have also had the car jerk forward when im coming to a stop and its downshifting. It actually pushed my car forward as i was pushing on the breaks to slow down for a stoplight.
While driving 60mph on a highway vehicle displayed a service shifter notification. All shifter lights were lit instead of just drive, which i was currently in. When i was at a stop i shifted to neutral and back to drive and all lights remained on, although the dashboard showed the car recognized the gear it was in. When i shifted to manual and went up and down gears the car did not recognize that change. I turned the car off and then back on and the service shifter notification was no longer there and shifter lights were back to normal.
Since i purchased my used vehicle i have had a reoccurring issue where the vehicle hesitates to accelerate in the first gear. Recently it has gotten so severe that the vehicle completely shuts off. I've noticed that it occurs most frequently after i fill my tank and after prolonged periods of being stopped. It has occurred four times on the highway while sitting in traffic and most recently while waiting at a red light. When it occurs the vehicle still has power running through and a notices always pops up saying "car must be in park in order to shift." in all cases i have had to turn the vehicle off and wait several minutes before the car was able to turn back on. In all cases no indicator light appeared as to what the problem could be. After taking the vehicle to get serviced thew first time i was told it was the battery. The second time i took it to get serviced i was told the evaporated canister and purge solenoid had to replaced. The issue still exists and the dealership has asked me to continue driving the vehicle as is until a service light appears because they do not know what the problem can be. This vehicle is not safe to drive as is.
The contact owns a 2014 jeep cherokee. While driving at 45 mph, the vehicle stalled. In addition, the transmission and check engine warning lights illuminated. The vehicle restarted and was driven to a dealer who diagnosed and replaced the tcm (transmission control module). Additionally, the contact received notification of nhtsa campaign numbers: 15v393000 (structure) and 15v509000 (visibility). The manufacturer was notified of the failures. The failure mileage was 39,000.
Stopped at intersection to pull out. Pressed on the gas and had acceleration for 1 second and then lost all power. Did not have the ability to go forward. Luckily i had enough momentum to get off the road. If not i could have been killed.
The service shifter light will come on while driving and the lights an the shifter will illuminate . And the first time i was just getting ready to take off whereas the second time this happened i was driving .
It said service shifter on the screen.there are hundreds of forums complaining about this issue from our year vehicle all the way up to current.
After coming to a stop and then attempting to accelerate the vehicle hesitates and will not respond even if you press the accelerator pedal further, then it will bang into gear and lurch forward. The safety issue is that you can not time pulling into traffic properly because you can not predict if you will have power available or not and then the bang can move you into oncoming traffic unexpectedly.
Love my jeep except for various shifting and lurching problems.occasionally lurches when putting vehicle in gear forward or backward.latest problem was on accelerating or lack there of.i was at a light turning left.i realized a car coming at me was going pretty fast so i pressed hard on accelerator,rpm's shot up engine sound raced but car only crept forward then approx 1 second later it caught and i made the turn in time, barely.the transmission has gone from being a nuisance to very dangerous.could have been disastrous consequences.
My 2014 jeep cherokees engine will completely turn off when trying to shift from first to second gear. This is alarming because i'm almost always driving with a one year old in the backseat and when at a stop light or stop sign the car will just not accelerate when the gas is pressed and then unexpectedly just stay idle. Because i am already at a stopped position i have no traction to move the car to the side of the road and the car is left stranded where i stopped. I have also experienced a noticeable jerking motion when traveling at high speeds and its shifting at higher gears.
Car engine light on.car accelerating while slowing down between 25 down to 20 mphdealer replacing transmissionservice manager stated all cars have problems including ford, chevy, ect.no big deal.previous complaint when computer module failed at 3500 miles and car suddenly lost all power going 70 mph on i65 near nashville. Service mgr said 1 in million chance,just happens once in awhile.complaint 10621360.
While driving on a major highway all of the dash warning lights started going off and the display said, "service tranmission" the car began to decelerate on the highway in traffic and would not pick up speed. I immediately pulled over and put the car in park. When i would switch it back to drive the car would jerk very roughly. I immediately called the dealer and they said to bring it in. I had to drive with it stuck in one speed to the dealership. I feel this is a huge safety concern sine i was on a major highway.
Vehicle suddendly stalls, check engine light came on and a message that says service transmission, press parking brake,when started the vehicle and put it in reverse a big noise was heard from under the car this happened 3 times.i dont feel safe taking my family in this car that can stall in the middle of a highway, and can cause a big accident.
I haven't get my recall paperwork to take my suv to the dealer to repair the transmission software . Nhtsa campaign number: 19v447. I know my cherokee is a jeep cherokee 4 cylinder 4x4 but is happening to me as well and i have 2 kids . Is scary when unexpectedly shift into neutral, resulting in a loss of power and raising the risk of an accident. Also the engine will shut off in the middle of the highway. Please help me to get my suv fixed . This situation is very frustrating since i took it to holt chrysler dealer at arlington texaswhen that situation with the transmissionhappenedthe first time and they said that my suvwas not on the recall . Now the dealer does not exist anymore now is classic dealer . So at this point i just need the paperwork in order to get my suv transmission fixed with the new software . Thanks for everything. Best regards ,[xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The contact owns a 2014 jeep cherokee. While driving at an unknown speed, the vehicle continued to accelerate after the accelerator pedal was no longer engaged. The vehicle was not diagnosed or repaired. In addition, after shifting into first and second gear, the vehicle jerked forward. The vehicle was taken to a dealer. The technician informed the contact that the vehicle was operating as designed. The manufacturer was not notified of the failures. The failure mileage was 12,000. The vin was not available.
Started shifting roughcheck engine light would come on dealer flashed but light came on again would go off after three hard starts they keep saying it was a false reading and cleared code and said don't worry unless light flashes it's ok to drive have had it at shop atleast 5 times now at 10,000 miles after 10 months of this problem it started slipping engine would race etc it is in the shop now and they said they are going to replace transmission after i stared talking lemon law this has been going on since i bought this jeep
Vehicle completely shuts off at random times without warning when lowering speed or after coming to a complete stop and sometimes battery light flashes sometimes when this happens. Will then put it in park and push to start ignition and it starts back up. Owned the vehicle for only a month and has happened on 5 different occasions. Steering wheel has locked up when it unexpectedly shuts off and was unable to steer and get off on the shoulder of the road and was almost struck from behind. On several other occasions at a stop sign when i go to take off vehicle wonā€™t move and the main screen then says ā€œshift to p then desired gearā€¯ while the red light is flashing next to the d on the actual gear shift, although vehicle doesnā€™t completely shut off when this happens. I have to put in park then shift gear to d to take off again. I am fearful of an accident, injuring myself and family or anyone else on the road. Vehicle was taken back to dealer however, the problem was not reproduced by the dealer.
A few months after purchasing my new jeep cherokee 2014, it locked up. A huge boom sound was made each time i went to shift gears. The dealer sent a tow truck to transport to the dealer. They then rented me a car. After keeping my vehicle for several weeks the part came in and a repair was made which "fixed" the vehicle for a while. Then a few months later it locked up again, another repair and it took weeks and a rental car. Then after a third visit a new transmission was installed. The car has been alright until this week, sunday, sept. 29, 2019, when the exact same thing happened again. I have 80,000 miles on it and only 60 on this transmission.i was not given a rental car this time. They once again did the valve body replacement, etc. So now i am wondering how long before the transmission completely goes out? i was charged $444.00 for this repair and feel it should have been covered under the powertrain warranty? please explain why it wasn't. I've enjoyed my vehicle when it has been in good working order, however i feel your company should make good on their warranty and product. You should have copies of all of my work performed as it was all done at your jeep dealership.i have paper copies of my records, however some times when i took it in after purchase. I wasn't always given proof of it being seen. Shouldn't this qualify for a lemon?
The contact owns a 2014 jeep cherokee. The contact received notification of nhtsa campaign number: 16v529000 (power train). The part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Currently my vehicle is showing an error code for service shifter and all the shifter lights are illuminated. Chrysler jeep is stating that this part is back ordered and they cannot currently replace the part.my vehicle has also had multiple transmission related complaints including multiple hard shift repair requests.first year of the owning the new vehicle the transmission was replaced.a recall was done on 01/31 and on 02/01 the car would not start and all error codes came on.vehicle was in motion when service shifter error code came on going about 40 miles per hour.i have uploaded all the service documents from the dealership.
The contact owns a 2014 jeep cherokee. The contact stated that while driving 60 mph, the transmission shifted to neutral independently without warning. The vehicle was taken to the dealer however, the technician was unable to diagnose the failure. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure and current mileage was 2,700.updated 03/25/14*ljthe consumer stated the incident happened several times. When the transmission downshifted there was a delay before the vehicle moved, in spite of pressing the accelerator pedal. Updated 03
Pulling away from a stop sign a loud bang was heard and all forward propulsion was gone.i was able to drift to a safe location but the car would not hold in parkit was later found that the splines in the ptu had striped and the transfer case would need replacing.chrysler knew this could happen and issued a recall that included telling the computer to engage the 4 wheel drive low to engage for forward movement and to engage the parking brake to hold the car when stopped.this is a band-aid. They refuse to repair what they themselves discovered was a design flaw. Ref. Odi# 11340866
The car will begin to hesitate and then the transmission will go into a neutral state, but the lights will not show that it is in neutral. The car will roll forward or backward depending on where you are.you cannot shift.it's very dangerous. Turning the engine off and on, several times, while waiting each time clears the problem. Jeep can not reproduce this it so they will not fix it.
Transmission light came simultaneously with car losing ability to shift gear, move forward or reverse. I was in a precarious situation as i was on a heavily traveled road. Car is being towed to dealership. This is a brand new car and clearly there is a dangerous issue with the transmission of this car. I am very concerned to drive this vehicle, even after the car has any necessary repairs. I believe this car is a poses a serious safety threat due to its inability to gain speed or change gears at critical times.
Gear becomes stuck in the transmission while driving at low speed causing vehicle to rock as if it was hit from the back, took it in multiple times and was told the transmission software need calibrated but i suspect it is due to unexpected shifting ofthe transmission to neutral, resulting in a loss of drive which may increase the risk of a crash.
I was stopped at a light.when i depressed the accelerator, warning lights flashed on my dash, the engine stalled and a message to "shift to p then desired gear".car was hard to start afterwards, issue happened 3 more times on the way back home (less than 1 mile).car has been brought to mechanic for diagnostic testing.i did research online and this appears to be a known issue with the transmission.hopefully will still be covered under warranty.
The contact owns a 2014 jeep cherokee. The contact stated that while driving at various speeds in 2nd and 3rd gear, the engine revved up and the vehicle shuddered and hesitated. The vehicle was taken to crown chrysler dodge located at (2120 chatman rd. Chattanooga tn.) who diagnosed that the transmission was defective and need to be reprogrammed. The transmission control module was reprogrammed however, the failure recurred. Additionally, after refueling the vehicle stalled on several occasions. The cause of the failure was not determined. Upon inspection, it was discovered that gear fluid leaked from the rear driver side differential axle bearings. The cause of the failure was not determined. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 30,000.
I bought my 2014 jeep cherokee brand new off of the lot on 4/25/2015. With less than 200 miles on it i noticed that the transmission would hesitate from a stop, and seem almost like the transmission would have a "lag" when i accelerated going up a slight incline and be jerky when it shifted at times. It has been in the jeep dealership 2 times for this and is scheduled to go again on 8/31/2015. This time it is lunging after backing out of garage and going into drive. It is scary when it finally grabs the gear it actually squeals the back tires. The 1st time on 6/3/15 the dealership performed a software update for pcm, & tcm. 2nd time 6/23/15 the dealer did a tcm software update 181905bk .3 02-19-05-95 .4. This time i rode around with the mechanic to 1/2 hr after he did the update. Most of the time these issues happen at lower speeds, but now i have noticed it happening on the freeway too. I do not feel safe driving this car anymore.
The jeep stalls while in motion. The vehicle lurches/jerks forward around 8 miles per hour and 30 miles per hour.
While driving on freeway around 70mph, the transmission warning light along with other warning lights came on and the engine immediately lost power along with losing power steering. Was barely able to get off freeway. Was able to drive home on city street with transmission acting like stuck in one gear. This car needs to be recalled immediately before someone gets killed or seriously injured. I've read of hundreds of complaints with this vehicle and it's a matter of time before something tragic happens to a family. Jeep knows there is a problem with this particular nine speed transmission and needs to be forced into taking action.
I have previously submitted a complaint but left out this incident.i was traveling on a highway at about 30 mph.the vehicle all of a sudden would not accelerate some icons appeared on the dash.i pulled over and waited a few minutes.i started the vehicle and resumed my travel.after starting and stopping a few times the icons disappeared.
When accelerating from stop or slow speed, the vehicle lunges, will not shift, shifts very hard to the point of loosing traction to the drive wheels. Various slow speeds city and highway on ramp get the same effect.
My vehicle has been running fine, until monday june 27, 2016 it stalled at a stop light, a few minutes later it cranked and i was on my way. Yesterday june 28, 2016 it did the same thing. Then today june 29,2016 it stalled and my check engine light turned on and said service transmission. I have read numerous complaints about the transmission in these vehicles. This just is not right.
The contact owns a 2014 jeep cherokee. The contact stated that while driving at various speeds, the accelerator pedal was depressed, but the vehicle failed to accelerate and jerked violently. The failure recurred numerous times. The vehicle was taken to a dealer where it was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 14,000.
While driving an approx. 10 hour trip from colorado to texas vehicle began experiencing problems. Halfway into the trip the check engine light came on after stopping to get fuel. Few miles later the transmission notification appeared and the shifter started blinking while in drive. Came to a stopat a stop sign and the vehicle had problems downshifting in order to brake. Braking took longer than usual. Car rolled backwards when taking off from that same stop sign. Lower gears had a hard time shifting. Rpms unusually high at speeds over 60. Car accelerated on its own multiple times. Car would not allow any dash functions when the transmission temp would go above 200. Pulled over several times to let the engine cool. Restarted car after auto braking feature prevented driving in reverse. Car had trouble driving uphill. No word from dealership but this is the 2nd time in 4 months car has been in the shop. First time was a check engine light having to do with the oil components. I am truly concerned for the safety of my children. When will this problem be taken seriously? when someone dies??
While driving the vehicle shifted into neutral and proceeded to slow down. Both the engine and transmission message displayed on the dash. Turned the car off and tried to drive again but same thing happened. Vehicle was towed to the jeep dealer.
2.3l v6 powered jeep with 9 speed automatic transmission has had improper shifting problems since late december 2017, up to and including vehicle engine shutdown with "service transmission" notification on evic. Vehicle stalled in traffic at busy intersection. Engine restart locked transmission in "limp" mode and allowed vehicle to be driven approximately 6 miles to home. Transmission tcm has been re-flashed three times in the past 30 days with problems recurring within 100-200 miles. Vehicle engine shutoff stalls occurring in city street and highways. Vehicle still does shift properly.
Transmission electronically shifted from drive to manual, while in traffic, three times so far. Service transmission, service emergency brake, traction control off, and mil illuminated(code p0887 stored). Software updates preformed in july. Transmission shifts erratically at low speeds since updates and problem back in october of 2016, with a rear end collision barely averted.
Issues jerking and hard shifting while driving. Car lurches forward and moves in jerky movements. Almost caused an accident because vehicle stalled then lurches forward hard.
Shifter needs service warning light
Transmission skips gears and sometimes is extremely slow to start getting the car going (acceleration) (every road including when you are stationary.the body of the car continuously shakes if you are driving on a smooth road (like you can hear the body of the car <shell of the car> (highway, city, straight and turning)when backing up, the car will break immediatley if there is nothing in the way causing a serious safety hazard. (backing up, or driving in the city it will break and i can't override the system making it very easy for someone to rear end you)this vehicle needs to be deemed unsafe to drive and recalled.
Wife was driving new vehicle to work traveling approximately 20 mph. Vehicle stalled. Tried to restart and the en drive on. Service transmission appeared in dash. The check engine light came on and the drive indicator was flashing. Vehicle stalled again. Restarted again and vehicle moved roughly stuck in one gear acting like it was going to stall again. Dealer was called to come get the vehicle for service. The dealer completed update for driveability. No other problems found at that time. Began to notice rough shifts sometimes around 8000 miles. I was driving in town on 06/21/2015 and car stalled holding up traffic. Same scenario of stuck in one gear,check engine light on,service transmission light on and the drive indicator flashing on and off. Had to restart twice and limped home. Taking back to dealer today. Mileage 14889.
Going in for it second transmission replacement . They keep failing while driving
Vehicle run rough, jerking,hesitating and accelerating. Stalls when stopping causing check engine light, transmission service and other warning light to flash. When restarting it violently shifts and slams into gear, reverse first and then in drive. When in reverse or drive it goes into neutral. Requires another restart with same consequences. When attempting to drive there is no acceleration at first then slow acceleration while it is acting like it will stall again feeling real sluggish. All the while lights are flashing on the dash. It has been in for service 8 times the most recent being 7/11/2017. Service has performed replacing tcm and updating it 5 times, replacing vapor canister, fuel tank. Vehicle has been taken into service department with all the the issues happening and was diagnosed as no issues found. Service department has tried to place the blame on me stating that i do not know how to pump gas, as i am overfilling. (this is incorrect) another issue that is happening is that when trying to fuel the vehicle at any gas station, it will only take a little fuel and click off like it is full when in fact it is near empty. Gassing the vehicle can take upwards of 15 minutes to get to the 3/4 mark. This vehicle has been a safety hazard to drive since dec 2015 when the stalling out as i am trying to cross traffic, scary situation but luckily i wasn't hit. Loses acceleration when driving down the road and on the interstates, which now limits the amount of time and places that i drive this vehicle, as i prefer that myself and my family including grand chilldrenlive vs. Die. So in essence i have a luxury vehicle that i pay $600/month and i can only drive it around like an old beater car. Would really like to get to the bottom of this. Fiat chrysler have a serious problem with this car and refuse to acknowledge it, closing my case because service finds no issue.
On or around january 29, 2015, when i went to start the vehicle it lunged forward even though the transmission was in park and the parking brake was set.the transmission was reflashed by the jeep dealership on february 3, 2015.on the drive home from the dealership, the check engine light came on and began making a loud whine/chatter/chirping/metal sequel noise when accelerating.the vehicle was towed to another jeep dealership where the transmission was replaced under warranty.starting on or around march 12, 2015, the vehicle began making the whine/chatter/chirping/metal sequel noise again when accelerating.i reported the defect or condition on wisconsin dot form mv2692 and made my vehicle available for repair 4 times (3/16/15, 3/18/15, 3/24/15, & 4/8/15).fiat chrysler automobiles (jeep) and/or dealer is refusing, unwilling, or unable to repair the problem.another problem related to the vehicles transmission occurred on april 30, 2015.i was at an intersection waiting to turn left.when pressed the accelerator to proceed through the intersection once the traffic cleared the vehicle hesitated to move and when the transmission finally connected it lunged causing the wheels spin. Since january 5, 2015, my vehicle has been out of service at the jeep dealership for 46 days.the transmission problems along with the other 4 current defects or conditions were reported to chrysler's enhanced customer satisfaction team over a month ago.according to the dealership, chrysler has not replied with a resolution.fiat chrysler automobiles (jeep) and/or dealer is refusing, unwilling, or unable to repair the problem.
Vehicle has always had a lurching forward motion when it goes into gear from a stopped position.we bought it in 2015 with 14000 miles on it.in early october husband was out of town with the car and the service engine light came on.took it to dealership and was told it needed an update to the computer system that runs the engine area.drove for one evening and left town for a week.first time car was driven after that week vehicle service engine light was on again.upon backing out of the driveway it lurched forward and ran into the curb.drove vehicle home and took to the local jeep dealership immediately. Kep overnight before they said it needed a new transmission.they kept vehicle for a week and we picked it up on a wednesday afternoon.by thursday evening every time we take off the car shakes and lurches getting into gear.have an appointment to take back to the dealership on monday.
Received two recalls, have been going to dealer for over 8 months to get them done, contacted jeep manufacturer, still no parts received. Dealer says they have not received parts and to keep checking in, which i've persistently been doing for eight months to the point of frustration. It has been almost a year since the last two recalls were stated.in the meantime my defective parts continue to malfunction if used. An efficient and timely manner to get the recalls done has not been conducted by jeep and by fca us llc.
Previous owner of '99 jeep grand cherokee for 13 years. Traded it on the 2014 jeep cherokee sport 3 months ago. During first month while driving up a mountain, vehicle started losing power and all of the warning lights and chimes came on at the same time along with wipers. Wipers were in the off position, so could not turn wipers off.had to drive this way until i could reach auto parts store to get the fault codes read. Nothing showed up. Started back up, warning lights gone.also, constant rough shifting in 1st, 2nd to 3rd gears. Often feels like car is in neutral- not in any gear for a few seconds while driving.at one point, transmission was slamming into gear around 27mph. Major hesitation when pulling out from stop. Concerns me that car is not going to move and that i might get hit by another car. Have to be very alert when driving this car and have to be constantly aware of what the transmission is doing. Transmission seems to be thinking about shifting and not doing anything for a few seconds while driving.at around 26 mph, if you take your foot off the gas, the vehicle actually speeds up. Not safe!called sales manager at dealership and was told that this is the way this computerized transmission is supposed to act and nothing that could be done but i can make an appointment if i wanted. The service tech repeated almost word for word what i was told by sales manager. Tech could not find anything wrong during test drive. Suggested i allow a sales person to drive it home that evening. Sales person must have noticed something since tech called to say they would be changing the shift point parameters and suggested sales person take it home again. Slamming into gear around 27mph stopped, but hesitation, speeding up when coasting and rough shifting has continued.not liking this car at all!older is definitely better when it comes to jeeps!
The transmission holds out for a few seconds before changing to the next gear in the fisrt and second gears; then a jolt is felt as the gear shifts
Driving on local street about 25 mph when service transmission warning comes on.vehicle would not shift beyond 2nd gear, transmission began slipping and eventually would only shift into drive or reverse after delays of about ten seconds.vehicle needed to be towed in to dealer.
When driving my car, the transmission rough shifts unexpectedly causing a jerking movement, very scary to drive when this happens.
2014 jeep cherokee limited v-6. Transmission hesitates when starting from a full stop, then jerks hard into gear. Doing this when pulling into traffic is very dangerous as the car moves slowly until the gears kick in. Also hesitates when going from reverse to drive, as when backing out of a driveway into traffic. As i write this my cherokee has been at the dealership for two days while they are replacing the valve body to attempt to repair. I say attempt, because this is a well known problem with what i've read, very few if any real fix? wondering why there hasn't been a recall on this problem after years of complaints! this problem happens when in motion, and on city streets or highways.
This is a followup complaint to (odi number) 10618847 & (odi number) 10620977. Today while driving in traffic the 2014 jeep cherokee i was driving stopped accelerating while i was driving and displayed a service transmission error and message saying to put the vehicle into park. The check engine light also came on. The vehicle was towed to a different dealership this time as the one i purchased from was out of range for jeep roadside assist. This is clearly a major problem with this vehicle and jeep has not been helpful getting it resolved thus-far as this is the third time it has occurred in as many months.
The contact owns a 2014 jeep cherokee. The contact stated while driving 45 mph, she heard an abnormal sound coming from the vehicle. The contact stated no warning light was illuminated. The contact continued driving to her destination. The vehicle was taken to the local dealer preferred chrysler dodge jeep ram (3146 henry st, muskegon, mi 49441, (231)733-4401) where it was diagnosed with needing the transmission and unknown rod of the rear end to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 44,000.
The contact owns a 2014 jeep cherokee latitude. While driving approximately 15 mph, the vehicle stalled. Prior to the failure, the battery and check engine warning light illuminated. After the third attempt, the vehicle was able to start. The vehicle was taken to a dealer where it was diagnosed that the transmission module needed to be updated. The approximate failure mileage was 30,946...updated 02/01/16
When coming to a stop, most times the vehicle downshifts roughly. Sometimes, this causes the transmission to slam into a lower gear, thrusting the car forward. This also occurs when accelerating and shifting between gears 1,2 and 3. When accelerator is pressed to pass, occasionally aloudnoise is heard almost like the car was slammed into gear. When climbing a hill, the vehicle wants to be in gear 3 or 4 which causes you to accelerate too slowly and waste gas.vehicle has been back to dealer for a new upload which did nothing.
The contact owns a 2014 jeep cherokee. While driving various speeds, the vehicle suddenly decelerated and the "four wheel drive unavailable" message appeared. Also, the check engine warning indicator illuminated. The vehicle was taken to reedman toll chrysler (300 baltimore pike, springfield, pa) and the transmission was replaced. Later, while driving, the vehicle suddenly shut off. The vehicle was taken to the same dealer where it was diagnosed that the fuel pump was faulty. The fuel pump was replaced, but the failures continued. Later, the water pump was replaced and the transmission would not switch into the park position. The cause of the failures was not determined. The manufacturer was not notified of the failures. The failure mileage was 25,000.
The contact owns a 2014 jeep cherokee. On several occasions, while driving, the vehicle stalled and the check engine indicator illuminated. The vehicle was taken to bob brady auto mall (4025 e boyd rd, decatur, il 62521, (217) 876-3800) where it was diagnosed that the transmission needed to be replaced. The transmission was replaced; however, the failure recurred several times. The vehicle was taken back to the dealer where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that a transmission specialist would be sent out. The failure mileage was unavailable.
The car will begin to hesitate and then the transmission will go into a neutral state, but the lights will not show that it is in neutral. The car will roll forward or backward depending on where you are. You cannot shift, when you do try to shift, the car will jolt like the engine is going to fall out of the car. Turning the engine off and on, several times, while waiting each time clears the problem. Jeep can not reproduce this it so they will not fix it.will get a message on dash stating to service trasmission and parking break. This has happened at least 5 times that i have documented by pictures and video on my phone however, has happened a lot more. Specific dates documented are 11/19/17, 11/21/17, 11/29/17, 12/13/18, 4/2/19.
Vehicle seems to have transmission problems.it has been at the dealership several times now due to shifting problems and loosing power while on the freeway.the rpm's seem to go very high and then drop to 0 with no warning.vehicle stalls out and thus far fca has had no resolution.this is a serious safety issue as it can occur while your accelerating to enter the freeway or while passing another vehicle.also a danger of loosing power at an inconvenient moment and potentially causing a crash from the rear.problem has been ongoing since december of 2015 with no solution as of the end of january 2016.
"servicetransmission" messaging problems. Jeep shook and shuts off while i was on the highway moving. At 65mph. I steered it to the shoulder of the road. Restated the jeep and followed the messages instructions on my navigation screen. Upon putting it on "d" and giving the gas the jeep lunged forward and it felt like someone had hit me from the rear. Once moving the jeep stayed in low gears. I exited the highway andusing the service road drove it to the dealership. They performed a mandated recall software upgrade which seemed to work.8 days latter my jeep is back in at the dealership with the same problems.
When shifting from park to reverse or drive, the vehicle will occasionally not shift into gear, even though the display and shift control indicates that the car is in reverse or drive. When this happens, when i release the brake and apply the gas, the car does not move. This happens about once every 10-15 times the car is shifted from park. The most serious incident happened when i was parked uphill. I shifted the car into drive, but when i pushed the accelerator pedal the car did not move forward but instead started rolling backward. I had to move the shifter into park, and again into drive before the gear would engage. Additionally, there have been times that the car will not accelerate after being stopped at an intersection. When i apply the gas, the car will hesitate for 1-2 seconds before engaging and moving forward. I am concerned that these issues will end up placing myself or my occupants in danger if an emergency situation arises while on the road, or if the transmission fails completely and i roll back into another car.
Purchased used with 36,000 mi. On 20th day of ownership, experienced the feeling of being hit from behind while approaching driveway at low speed.that evening felt same "rear-ended" feeling while sitting still in drive-thru.the car lurched forward so suddenly that had i not had my foot firmly on the brake, we would have hit vehicle in front of us.simultaneous to "lurch" forward, the car died like the feeling of "popping clutch on manual transmission".drove home and engine died again at about 5 mph after right turn.restarted & continued onto street and into driveway.next morning on my way to work, it felt like it wanted to die and was struggling with gears.i pulled into my parking place and my boss happened to be standing there next to his car.as he stood next to the car while i was in it, it lurched forward again and died.needless to say he was startled, and again, had i not had my foot firmly on the brake, i could have hit him as well as the brick wall in front of the car.so i started the car again and it died again while in "p".not cool, headed to service department.i started it again, and as i started to pull out of the driveway onto a very busy street, the car hesitated (what seemed like a couple of seconds) before it would cross the 2 lanes of oncoming traffic going 40-50 mph. Um, yeah. Scary. A mile or so down the road, it decided to shut down again, this time in the middle of a 3-lane road going about 30 mph and i was almost rear-ended!i restarted and proceeded to service department - no diagnosis there after them keeping the car for 4 days.they sent to jeep dealer, where it still sits today, waiting for it to act-up and get a diagnosis so it can be "fixed".jeep has had it 15 days and still no answers.i had the car 20 days, and the dealer(s) have had it a total of 18.this car is a tragedy waiting to happen....
I started my car and a service shifter message came up.i was parked on a flat cement pad in my driveway.i attempted to put my car in reverse, and it was very hard to move the shifter to reverse.i stopped trying and turned off my car.when i started it again the message was gone.
The vehicle keeps getting stuck in a gear then dropping into neutral while driving. Its very dangerous
05/14/16 i was stopped at a light and when it turned green i began to go and suddenly it wouldn't go and shut down and said "service transmission" "service park brake" "pull car over and put in p then desired gear." the check engine light and traction control light also came on and would not go away. I was almost rear ended because of this issue and was in the middle of the intersection not able to move my vehicle. I restarted the car multiple times and was finally able to get it moved off the road. The messages about the parking brake and transmission had went away but check engine and traction control would not go off. It was a late saturday afternoon and i called the dealership and explained what had happen. I was told they were about to close and i could bring it in monday. I took it first thing monday morning (05/16/16) and sat there waiting for 4 hours until the service advisor came and told me my jeep needed some updates and it was fine. I asked to speak to the mechanic and i wasn't allowed to and i have to argue with her to tell me what the updates were. I was assured the issue had been fixed with the transmission and parking brake with the updates....only to have the same issue 2-3 weeks later.
The 2014 jeep cherokee transmission has been recalled numerous times for delayed automatic gear switching. Complaints of these occurrences are notoriously documented online in random forums. None of the recalls nor firmware updates have solved the issue (at least with my vehicle). After resting level at a stop sign or traffic light, pressing the gas pedal causes the engine to rev without moving. Approximately one to two seconds later, the transmission violently "kicks" into first gear. I fear that this delay will lead to a future accident. After multiple recalls for this issue already, this problem should have been fully remedied by now. Their software updates have only changed the timing of the gear ratios and have not solved the mechanical danger.
Vehicle will randomly shut off while in motion. This happened today 7/26/18 and 2 other times this past month. No check engine lights or other warnings. After shutting off nothing on the vehicle works not even hazard lamps.
While driving my jeep in speeds 5 mph to 20 mph, the transmission shifts hard andlunges, there are delays in engagement causing my car to hesitate when i press the accelerator, then suddenly it engages and lunges. It is dangerous pulling out into traffic.this has been a problem from about 5,000 miles on the vehicle. Each time i bring it to the jeep service department, they say they did an update to the software, but i continue to have problems. Jeep service department technicians tell me that chrysler is aware of this issue and my jeep is defective. However, they also say there is no way to fix it.i filed a complaint with chrysler complaint department and nothing happened.they told me that there is no record of my jeep having transmission problems and they are unaware that this is a known issue. I was told not to bring my jeep into the service department anymore for transmission problems. When i purchased my vehicle, i paid for a lifetime warranty, but the transmission problem is now excluded. My local jeep dealership omitted information from my service records to show that my jeep has no transmission issues, and chrysler complaint department is backing them up on it.
The contact owns a 2014 jeep cherokee. The contact stated that the vehicle was at a stand still, when he was unable to shift from neutral to park. The contact stated service immediately warning light was illuminated. The contact drove slowly to the jeep chrysler dodge ram city service department located at 163 harvard ave, stamford, ct 06902, (203) 869-6666, however, the mechanic was unable to duplicate the failure.the vehicle was not repaired. The contact associated the failure with nhtsa campaign number: 20v343000 (power train), however the vin was not included. The manufacturer was informed of failure. The failure mileage was 45,925.
I havea 2014 jeep cherokee with 54,105 miles.five times over the last month while driving, all the gear shift lifts turn red and a message comes up that says service shifter.when i park the car, shut it off and restart, the message is gone and the lights are no longer red.i have red many, many messages of people with identical issues.please look into this problem.
Sometimes the car will not go when the gas peddle is pushed, other times it will squel the front wheels when pressing the gas peddle and sometimes it lurches when pressing the gas peddle. We've taken it to the jepp dealer and they have done the transmission updates. We talked to jim smolich jeep dealer and they told us they are waiting for a recall becasue they can't do anything to resolve the problem.
The automatic 9-speed transmission shifts poorly up and down gears 1,2,3.in stop and go traffic i cannot rely on the car to safely and soothingly allow me to aggressively make necessary lane changes.for example, when attempting to change form a congested lane to an adjacent faster moving lane the car may momentarily hesitate as i am depressing the gas pedal.after the hesitation the car now responds to the over depressed gas pedal position and lurches forward (>4000 rpm on the tach) at an unsafe rate.often times i am forced to brake hard and return/remain in the congested lane in order not to riskily pull out in front of cars approaching from the rear is the less congested lane.to minimize the problems with the lower gears, jeep reprogrammed the transmission in may of 2015 to remain in 3rd gear through to about 5 mph as the car decelerates towards a stop.for example, the car remains in third gear when making a slow rolling stop at a stop sign.this reprogrammed 'fix' can cause problems when trailering my boat.if i'm forced to slow down prior to a hill the car will remain in 3rd gear and when i'm attempting to accelerate while encountering the moderate uphill grade the car eventually and unexpectedly aggressively up-shift and again lurches forward at >4000 rpm. I seems there is no software fix and now i'm stuck with a poor performing, annoying and sometimes dangerous drive train. If i were wealthy i would get rid of the car.in good conscious i would not sell my car privately.i'd lose to much money if i traded it in at a dealer for a different car.
While in motion on highway transmission light came on and vehicle suddenly slowed down perhaps entering safety mode. Transmission code indicates coolant temp issue. This year, make and model recalled for transmission issues but our vin not included.
There had been several minor incidents before december,2014 but has been getting steadily worse.on 12/8/14 i backed out of my drive way on to the street and shifted into drive and the car would not move. There is a message that comes on:shift into park and start the car--which i did pulled back into the drive way and pulled out again only to get the same problem got the same message repeated the actions and the car became drivable.i took it into the dealer on dec 11, 2014 they had it for two day and told me the car software was reset.on december 18, 2014 at 65 mph the car lost all power on the freeway and i had to coast across 5 lanes and had the same message.i restarted the car and it drove ok.i called jeep the next day and have a claim number. My regular dealer can't take it for 10 days so i have a appointment for 12/23 different dealer.
The contact owns a 2014 jeep cherokee. The contact stated that while operating the vehicle, the service transmission and service parking brake messages displayed on the instrument panel. The transmission shifter lights remained illuminated. The cause of the failure was not determined. The local dealer and manufacturer was not notified. The failure mileage was 85,700.
The contact owns a 2014 jeep cherokee. While driving 80 mph, the transmission suddenly shifted into neutral and the engine shut off. During the recent failure, the vehicle stopped in the middle of the highway and had to be pushed off the road. The dealer (unknown dealer information) stated that there was no recall on the vehicle. The manufacturer stated the same thing as the dealer and referred the contact to nhtsa to file a complaint. The contact stated that the failure occurred five separate times. The vehicle was not diagnosed or repaired. The failure mileage was 82,000.
My daughters jeep cherokee sport 2.4l at 62000 miles has shut down with no warning while driving. It has stopped entering city streets and when braking hard to avoid another car. When the vehicle stops and suddenly its steering wheel gets hard to steer . The dash comes on with an error on screen saying, "car must be in park in order to shift." turning the key does nothing until we try multiple times.
When accelerating from a stop, between 13-20 mph just before the transmission shifts into the next gear the whole vehicle shimmies or wobbles for a few seconds.it happens every time, whether under hard or soft acceleration.it is also more noticeable when turning right.the passenger is even able to feel the shimmy, so it does not only transfer through the pedals or steering wheel.axles have been replaced, software has been updated, but at this point in time there is no known fix for the vehicle.
The contact owns a 2014 jeep cherokee. The contact stated that nhtsa campaign number: 16v529000 (power train) had exceeded a reasonable time for repair. The contact received the recall notification on september of 2015. The manufacturer and the dealer advised the contact that parts were not available for repair. The contact did not experience the failure. The vin was not available.
While driving engine shut off without warning, speed goes to 0mph, low battery warning pop up and want me to shift to p and desired gear. Turned it off and on nothing happens. Try it few times and nothing. Waited for 3-5 min turned it on, and it runs normal with engine light on. After about 100ft it stall again. Try the process before and it goes normal again. Car stalled twice a day. First stall happened few days ago. Vehicle was in motion on a city street.
Transmission jump out of drive while driving on the highway to work
Transmission shifts randomly stalling out the car while driving at all speeds highway and side streets, , must stop remove key to try to restart after shifting into park
The transmission in the 2014 and 2015 jeep was the first to use 9-speed. It creates a rough change in gears, often times stalling while trying to accelerate (incredibly dangerous), and creating a bumpy ride. The software "fix" recommended by jeep does nothing to fix the issue.
Twice, while driving on the highway my vehicle warning lights came on and said transmission needed serviced, service parking brake, shift vehicle into "p" then desired gear, and vehicle lost acceleration almost causing an accident. The most recent was 23 august 2016. I took the vehicle into the dealer and they said it was subject to a recently released recall from chrysler, recall s55 however they have no parts to fix it at this time and there was no eta on when it would be fixed. Chrysler offered no remedy or alternate vehicle to drive until this problem could be fixed.
Transmission jumping, jerking, slipping, not shifting smoothly. It is back in shop for the 6th time since i bought it new. Jeep dealership says they cannot fix it. It has become a safety hazard.*also rolls back on hills or even a moderate incline.
Vehicle would not go forward when stopped at a red light, car was unable to be pushed out of the intersection, and required a tow truck take it to the dealership.repair was 35844 updates and drive learn reprogram tcm pcm 68103804ar to 68241152ah.
Accelerating from a stop, the vehicle will either rev up and drop really hard into the second gear or i will apply the gas pedal which will not accelerate the vehicle very quickly as it should (almost like a drowning out feeling). I have also had issues with it not shifting at all and the vehicle will stick into gear in which i have had to drive at 6000 rpm for an extended period of time.
Update on my vehicle.....i just had to take my vehicle back in on 6/22/14 and heard back from the service center on 6/23/14. Apparently somehow my passenger side axle broke which caused the loud bang and my vehicle to stop running and/or from going into gear. They are not sure what caused this or why. Now they have to replace it. I got my vehicle back on 6/25/14 and it does not drive the same, does not have that smooth shifting like it did before, and can still hear a very faint clinging sound when driving. I do not feel safe with this vehicle any longer. It really upsets me that the manufacture let something like this get passed them. They need to do a better job on inspecting these vehicles before they send them out to consumers and do a better job on inspecting all parts. This incident along with my last one i posted about my transmission were told to the manufacture. Now i really do not feel safe with this car, really i don't.
Vehicle spontaneously shifted into neutral while driving in the morning of 11/3/2020 to work. I had just gone up a small hill into my work parking lot and was going 10mph or less. I had just begun to press on the brake to slow before turning into a parking space when i felt my vehicle lose power. I immediately stopped the vehicle and shifted it into park, my car stalled so i turned the ignition and restarted my car. When i shifted it into drive and began to release my foot of the brake i felt the car slightly roll back before the gear shifted into drive.i parked my car and went into work.after online research, there was a recall (chrysler recall no. V69) on 2014 jeep cherokee suvs with a 3.6l engines with the same issue regarding the transmission software. My vehicle is a 2.4l engine but had the same exact pattern as listed by other owners such as recently filling up the gas tank and it giving a warning on the dashboard screen but having no warning lights or other indicators that there was an issue. I took my vehicle to a jeep dealership on 11/4/2020 and had the software updated. Upon closer inspection by the dealership they concluded that the transmission needs a full replacement. I have contacted jeep directly and they have stated there was an extended warranty on (x80- 9spd transmission) that expired in august of 2020. I never received notification of this, or of the need to update the tcm or pcm.
The first incident in october jeep came to complete stop on highway.also would accelerate on its own. It was towed to dealership. They drove it sent info to chrysler they said it needed transmission replaced. Was in shop 22 days. Dec.30 2014 towed back to dealership, for several issues. Would not take off when you pressed gas pedal after 2 attempts it lunge and began moving , driving in traffic pressed the brake and it did not slow down instead it speed up after pressing break harder it slowed. Few days later it would not shift outsounded like it in first gear.they once again replaced thetransmission and updated the soft ware . It sounds like the shocks are bad but they didn't address this issue either. It rides and feels like it sways all over the road.this jeep cherokee latitude was bought new in 2014 . I think it isseriously a road hazard.
Transmission shifts are erratic. Gears shift too soon, not soon enough or bang into gear especially 3rd.some days are ok others are simply frightening.updates have been done at the dealership multiple times.vehicle is 4 years old with 20k miles.
Vehicle shows error message on dashboard screen stating "service transmission" recall came out in 1st quarter 2020 stating that it was a computer error and would be fixed by dealership.took to dealership for recall, and then the message started coming back after a month.took vehicle to a transmission shop and found that it was a computer issue again, not a transmission problem.it appears that the original recall did not correct the problem.
Transmission not shifting properly. From stop the "d" for drive blinks and it wont go into gear. Happened twice. Car lunges and kicks when shifting with possibility of going out at speed.
While traveling at 45 miles per hour, the transmission make a "thunk" and stopped working. I had no power when pushing on the gas pedal. I had to find a way to safely pull off the road. This is the fourth incident with the transmission but the first one that occurred while actually driving the vehicle. Chrysler had just replaced the valve body of the transmission 10 days prior to the nov. 30 incident and prior to that "flashed" the transmission software. I was told all of these "fixes' would work. They are now replacing the entire transmission. This is a safety issue and i have no confidence that the "new" transmission being put in my jeep will resolve the problem.
Since getting this vehicle in oct. 2014 we have had nothing but problems with it. The car switches gears when it shouldn't and lunges forward. Also when you slow down to stop the car lurches and shakes before coming to a complete stop. Sometimes you can feel the pedal pumping under your foot when you are moving slowly in traffic. Whenever you are going up any type of hill the engine sounds like it is going to explode. We have taken it to the dealership where we purchased it numerous times and continue to just be told that it is a known issue with 2014 jeep cherokee's. There is also a clicking noise by the tires whenever your make a turn. We also took it to the dealership for this and they claim they didn't notice anything. It sounds like the wheel is going to fall off!we should not have these problems with a car that has less than 20,000 miles on it! i cannot wait to get rid of this jeep. I've had older cars in the past and had not nearly the amount of problems as i have had with this jeep. It doesn't feel safe to drive. Jeep is well aware of this issue yet they continue to do nothing about it.
Jerks and slips when you take off or accelerate. This happens several times a day everyday
Jeep recall as i was exiting off the freeway, i suddenly noticed a delayed response when stepping on the gas petal to accelerate a bit in order to get to the far right lane. When i released my foot from the gas pedal, the car sounded like it had shut down and the lights inside he vehicle had all shut down as well. The car was still rolling but it was no longer turned on. I quickly tried to turn the key to try to turn the car back on, and stepped on the gas pedal to give it go ahead, but nothing happened. Luckily i was able to get to the far right lane and was somewhat out of the traffics way. Since the , the car has not been driven, due to safety issues i am not too sure about. Unknown. Just two days ago, i had the jeep towed to the nearest jeep dealership but it will not be serviced or attended to until a week from now. I work two jobs which are both located at least 15 miles away from my home and not having a vehicle to get to work has put a huge burden on my whole lifestyle and daily routine of obligations. Needless to say, the financial burden has created nothing but bitterness towards the manufacture of my jeep. I would like for this nightmare to end and not reoccur again because i won't be able to stay calm and patient next time. If we could at least be provided with a loaner car for unpredicted incidences like this then maybe we could manage and tolerate a bit more. But i can't believe we still have to pay out more money we shouldn't have to be giving. This is the manufactures responsibility to take care of its consumers and to public safety.
I was driving on interstate 75 and my vehicle came to a sudden complete stop luckily it was heavy traffic so i was not going very fast.the display said service transmission and it would not shift to drive after a few minutes and turning the vehicle off it worked but now check engine light is on.
Driving down the highway my emergency transmission service and brake service lights came on. I immediately pulled to the side of the road because i could no longer accelerate. I shifted the vehicle into park and restarted it, this temporarily solved the issue. I was able to continue for 2 miles before the vehicle suffered from the same problem again. I had to get the vehicle towed and transmission repaired. My jeep has less then 30,000 miles.
The contact owns a 2014 jeep cherokee. While driving 50 mph, the vehicle jerked and the gear changed into first gear without warning. Once the vehicle was shut off and restarted, the vehicle returned to normal. The vehicle was taken to zimmer chrysler dodge jeep ram (1086 burlington pike, florence, ky 41042, (859) 525-1344) to be diagnosed, but the cause of the failure could not be determined. The failure recurred multiple times. The manufacturer was made aware of the failure and stated that the contact needed to take the vehicle to the dealer for diagnostic testing. The failure mileage was 33,000.
The contact owns a 2014 jeep cherokee. While attempting to operate the vehicle, it failed to register the correct gear. It took numerous attempts to operate the vehicle. The contact received notification of nhtsa campaign number: 16v529000 (power train); however, the parts to do the repair were unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The failure mileage was approximately 90,000. Vin tool confirms parts not available.updated 11/07/16*ljthe consumer stated one month after purchase, the vehicle failed to pull the boat from the ramp.. The body range replaced.updated 12/13/16.
Drove the vehicle to work, everything was normal. Got in the vehicle to go home and the check engine light, service transmission light, and service parking break light came on. Was able to shift into reverse, but the shift was extremely hard. Sounded like the transmission was about to fall out. Had the vehicle towed to dealership.
Transmission is unpredictable and sometimes losses power. Biggest loss of power is when speed has reduced while going up-hill, especially if there is a turn involved. At that point, car can virtual stall.
Very noticeable wobble in the front (possibly the right side) of the jeep when starting from a dead stop and/or turning right from a dead stop.had front axles replaced (on less than 2000 miles on a $33,000 vehicle!!) at dealership and on the drive home from picking up the vehicle, the wobble happened when i left a gas station - from a dead stop and turning right.this seems to happen after i've driven it for awhile and the vehicle is warmed up.i'm nervous this will become a safety issue and i've seen many other posts from people having this same issue.i am not happy about a wobble in a brand new vehicle and won't just "deal with it."i am concerned that this is a deeper issue than the axles and i will be left stranded on the highway someday.
Ongoing issues regarding vehicle, multiple failures on multiple occasions. Serious powertrain issues, vehicle slow to respond driver acceleration input, erratic acceleration and shift performance. Airbags, stability control, forward crash mitigation/avoidance, and other safety systems failure on multiple occasions. Powertrain replaced, multiple software updates with no resolve, intermittent issue persists.
While driving on freeway smelled burning oil smell and smoke in cabin of car.at first stoplight off freeway smoke was visually evident at right front wheel area and smell of burning oil increased.i got out of car and looked under right front side and noticed oil or grease on catalytic converter.
The ptu and actuator went out due to the splines on the ptu. Was told that it was out of the date for that ptu. Even though the issue has occurred before and after this model year.
Vehicle does not shift properly when going up hill at approx. 35-40 mph. Rpm will easily reach 6000. Letting off of the accelerator does not prompt shift either.
Transmission safety complaint : built 1/2014 delivered 6/2014 purchased jeep cherokee on june 2, 2014 with 170 miles on odometer from capo motors dba orange coast chrysler, jeep ) . Returned jeep to sales agent june 10, 2014 complaining of transmission not shifting from forward stopped position correctly .he informed us that transmission must adjust to us.( 1 )jeep seems to down shift to a neutral mode even though the transmission indicates jeep is in the drive gear mode. When applying gas to the jeep the transmission hesitates then lunges forward requiring driver to apply the brakes to avoid rear ending vehicle in front. ( 2 ) when applying gas the jeep seems to " quick " shift from lower 1-3 gears to middle gears with excess strong loud force. ( 3 ) when driving down ca. 18 steep mountain two lane highway from 5500 ft. To 1500 ft. .in drive mode the jeep suddenly shifted into neutral when gas was applied rounding a hair pin bend. I could not apply the breaks because of heavy july 4th. Boat trailer traffic behind me. I shifted to manual from drive and the number 9 drive mode was indicated. I then move the gear shift to drive minus and 2 mode was indicated. The jeep then lunged to a slower speed. I was able to regain control of jeep to round the bend and immediately pulled to the side of the mountain road. ( 4 ) jeep gets very poor mileage, seems to have high rpm and seems to be stuck in too low of gear on highway. ( 5 ) in city driving any 90 degree stop light turn from a stand still position requires diligence and extreme caution due to transmission hesitation and erratic nature of problem. ( 6 )transmission oil has had a foul smell at times.
The vehicle shuts off while in drive and results in hard start with rough idle. The vehicle says that it is in park and needs to shift into gear in order for it to move. This vehicle was in motion and happened multiple times on city streets, highways, turning, and braking. This could result in a fatal crash for others on the road. Ecu tcu ecm are believed to be at fault for this per jeep. The jeep is in shop and awaiting invoices to see if this fixes the problem. I believe it is the same recall as the v6 version.
Zf 9-speed automatic transmission: delayed shifting, lurching, banging, and jumping movements during acceleration in lower gears, especially at take off from a full stop, and merging in first 3-4 gears. This has been an issue since i bought the car in 07/2014; i complain every time i have the vehicle at the dealership, but no one has a fix, and tell me that it's how this transmission is. I have received 3 computer updates to the transmission that brought no improvement. Due to the known problem, my vehicle is now worth less, as the company has no fix for a faulty powertrain. While i regularly have issues with this, recently it has become worse, and has brought me very close to two major accidents in the last two weeks. The road my house is on attaches to a 55mph county highway (2 lane, undivided). I was stopped waiting to turn right, and when an opening came up, i went to take off, but as the car entered the highway, the transmission lurched, would not shift, and i lost the power to accelerate. The vehicle coming up behind me, on the highway, was able to slam on his breaks, and use the lane for oncoming traffic to avoid hitting me. I wasn't even able to get enough power to move to the shoulder! this almost caused a multi vehicle crash, and if there had of been oncoming traffic, it would have been. A few days later i experienced a very similar event when trying to merge onto a 100mph highways from a sharp/slow ramp with a short merge lane. I exited the ramp, and entered the short merge lane at 45mph, when i went to accelerate and merge onto traffic the transmission banged, lurched, and the car wouldn't accelerate. I was unable to merge, and had to drive into the ditch. Luckily, i was able to drive back out. I'm afraid to drive this car, but the value has decreased so badly, that i can't afford to take the loss on a sale right now. This car is going to kill my family
Car leased december 2013. In august of 2016 service 4wd light came on. Was dismissed multiple times by dealer. Car purchased september 2016. Light on again and was told transmission failure. Transmission replaced april 2018. After replacement car continued to jerk, shift loudly, shift itself when turned on. Dealer refused to service. Now going into arbitration with fcs.
My wife was driving on a highway at 60 mph when the dashboard lit up like a christmas tree stating 'service transmission immediately'.the transmission went into 'neutral' and she had to drift off to the side of the highway.she had to wait to be towed for over an hour while truck and cars raced paced at 60+ miles an hour.
While driving the vehicle, the vehicle all of a sudden shut off. The "service transmission" light came on. After sending the truck to the dealership, two days later i experienced the same issue. The truck shut off when i was turning into the intersection while taking my kids to school. Same message appeared on the dash. I've read online that many jeep cherokee owners are experiencing the same issue. My vehicle was purchased brand new in 2014, 37,688 miles. The vehicle is still in the shop, but i am honestly afraid to drive it again because it is very dangerous to drive a vehicle and to have it just shut off all of a sudden due to a faulty transmission by the manufacturer.
When attempting to turn from a center left turn lanethe vehicle failed to up shift causing a near collision with oncoming traffic. Also, i was almost rear ended when the vehicle failed to up shift after a right turn.
Transmission shifts hard.so hard that it snaps my neck!problem is mostly with 1-2 and 2-3 shifts.been to the dealer at least 3 times where they upgraded software.now they tell me to live with it.
Short shift: jeep cherokee 9-speed automatic got second update for rough shifting and i still have the same problems with the transmission. It is getting worse.
Vehicles nine speed automatic transmission does not go to first gear upon making a complete stop.the transmission goes automatically to third gear or second gear.this results in the transmission starting from a stop from third gear (unless manually downshifted) reducing power and can result in a slow take-off, increasing risk of a collision or the vehicle rolling back into vehicles behind the car.i have had several close calls because of this.ninth gear never engages, this has to result in lowered fuel economy and reduced engine and transmission life as does starting from third gear.i believe the transmission to be defective and have read of numerous complaints from other customers of these exact same problems.the vehicle has received re-programming on all recalls and now jeep customer service states this is "normal" and "no defect" thus, no repair necessary and not covered by warranty.vehicle was advertised and sold to me as a "nine speed automatic transmission" in effect, jeep deceived customers selling them an eight speed semi-automatic transmission. Email chain attached.
The contact owns a 2014 jeep cherokee. The contact stated that the vehicle was taken to a dealer for resolution to a recall related to a transaxle wire harness replacement. After the wire harness was replaced, the contact stated that the vehicle stopped accelerating. While driving 30 mph, the vehicle began slowing down and eventually stopped when the brake pedal was depressed. The contact also stated that the vehicle jerked while driving. The dealer and manufacturer were not notified. The failure mileage was 41,000. Updated 05/30/17*lj updated 10/6/2017
Purchased used november of 2017. Has a little over 55,000 miles on it. Have noticed that the transmission seems to take longer than it should to shift and sometimes doesn't shift up at all or will shift down or even to neutral sometimes while driving at higher speeds. Also will lose power and then sometimes use a lot of power when not needed, causing the car to jerk or accelerate out of nowhere. Happens very often and has been continually getting worse since i've purchased it. But severely noticed it on my last road trip about 6 weeks ago.
Check engine light came on december 17th and when we were able to take it into the dealership for the third time with transmission light on also, they were supposed to complete the repair and did not.as of january 16th, 2017 we have been notified that when the check engine light came on again and was hooked up to be diagnosed the engine needed to be replaced.we cannot get a straight answer on anything but i know it is related to the transmission.all that jeep has done each time is reset the computer to wipe out the warning lights and sent us on our way.it could have at anytime injured or killed myself, my husband, child and anyone else while we continued to drive the vehicle.
February 20, 2015 7:02am rush hour traffic in norfolk, va. Coming out of the eastbound downtown tunnel entrance ramp onto 464 (interstate) to chesapeake, va, the vehicle revved high in red area about 3 to 5 seconds and would not accelerate. Coasted over to the shoulder, placed vehicle in park but vehicle rolled down the ramp. Set emergency break at this time. Dealer had it until february 24, 2015 and installed some software updates and stated that this would correct the issue. This was the fist time this occurred. It occurred again on march 6, 2015 rush hour traffic at 5:04pm on ramp entrance to the interstate 464 same issue occurred where the vehicle would not accelerate and was taken to the dealer. I receive it back from the dealer on march 24, 2015. During this time there were more software updates and the star had the transmission replace and was informed that there would be no other problems. May 1, 2015 at 5:09pm rush hour traffic on 264 (interstate) in a construction area with no access to a shoulder to get out of traffic and going up hill, the engine stops accelerating and slows to approximately 15mph in traffic that is moving 65 to 70 mph. Taken to dealer where star had the mechanics look over ever piece of the vehicle, download the computer and send the data to star. It was decided to change the drive train control module. It was returned to me on friday, may 8, 2015 and is now downshifting at approximately 2mph hard into first gear, causing a jerk. This is three times in a ten week time period. I currently have a lemon law case with the chrysler group. I have been told that a positive resolution will be determined by friday, may 15, 2015. I no longer feel, comfortable or confident in this vehicles reliability or do i feel at all safe in this vehicle. It has put me in harms way three times in ten weeks.
The contact owns a 2014 jeep cherokee. While driving approximately 1-2 mph, the check transmission and parking brake warning indicators illuminated. The contact stated that the vehicle also started to shudder. Additionally, while accelerating from a stop, the transmission experienced hard shifts between first and second gear. The vehicle was taken to don miller dodge chrysler jeep ram fiat (5802 odana rd, madison, wi 53719, (608) 270-5000) to be diagnosed, but the mechanic was unable to duplicate the failure or retrieve a fault code. The vehicle was not repaired. The manufacturer was informed of the failure. The approximate failure mileage was 65,000.
Traveling on parkway at approx 65 mph with cruise control on. Vehicle suddenly lost power, service transmission message displayed, traction control warning light and check engine light both illuminated. Had to roll to side of road. Turned off engine and restarted. Traction control light and check engine light stayed illuminated, but transmission service message was no longer displaying. Was able to get vehicle to dealer. Awaiting word on cause.
In october of 2020 while driving on the highway my jeep shut off and lost all motive and electric power. The steering wheel locked up and the brakes applied themselves. My wife was driving, doing about 40-45mph. A message came up that said put vehicle in park and turn off. After doing so my wife was able to turn the vehicle back on and get home safely. We took our jeep into to be looked at by the dealership. They said they found a code for low voltage but the battery was good,just loose connections. . no other codes were present. They also stated that they found loose grohnd cables to the chassis and pcm, both were tightened. On 11/18/2020 after filling my gas tank, i turned on to the frontage road and my jee again lost all power. Gave me a message that vehicle must be stopped before shifting gears.
Had the recall for the transmission control module done hoping that would solve the issue, but it didn't. Our car when at a stand still or when driving the car will all of a sudden be stuck in a gear and then find itself real hard. Recently the car was at a gas station and went to put it into drive and it wouldn't move, then all of sudden boom in gear it drops.
The transmission in shifting from first to second has a vibration. Took it in twice and they made some sort of adjustment. Now it still has vibration and the shifting is worse from second to first downshifting. You have to come to almost a complete stop before it will downshift to first to get up a hill. Now when you step on the gas to pass someone there is a long hesitation before it shifts to go faster. Terrible transmission on a brand new vehicle i just wasted forty thousand dollars which i have to pay off for the next four years.
The contact owns a 2014 jeep cherokee. While driving at 5 mph, the vehicle stalled. In addition, the vehicle jerked before accelerating. The vehicle was taken to a dealer, who was unable to diagnose or repair the vehicle. The failure recurred on numerous occasions. The manufacturer was notified of the failure. The failure mileage was 15,000.
9-speed transmission, when in drive and slowed to nearly a stop, drops into neutral and when i accelerate, the engine revs and the transmission slams into gear causing the tires to squeal. Complained and took into premier dodge in tracy, ca and was told this is normal for this transmission. Began happening since new in 2014 and still have problem after many 'updates' and complaints to them. Major safety issue if i need to accelerate quickly!
The contact owns a 2014 jeep cherokee. The contact stated that while driving at various speeds, the battery power drained without warning. The contact jump started the vehicle however, while jump starting the vehicle, several different warning lights became illuminated. The contact took the vehicle to black chrysler dodge jeep ram (831 salisbury rd, statesville, nc 28677, (704) 924-7070) who stated that the power transfer unit needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the vehicle was not included in nhtsa campaign number: 20v343000 (power train) or 20e037000 (power train). The approximate failure mileage was 117,000.
Transmission having problems shifting since brand new. When starting from parked position, transmission hesitates when taking off. When going down a hill, the transmission won't shift causing the rpms to become very high. (5000 + rpm). When going up a hill and vehicle needs to down shift, it has to come to a stop or does shifts in a hard, unusual manner causing a jerking motion. Vehicle has been to dealership multiple times over issue and they do a 'software update' every time. This has not fixed the issue.
I keep having hard shifts that jolts my car forward while braking and accelerating. When it does this it make a loud noise and pushes the car forward a little. I have been having this problem for over a year even after i have taken it to the dealer for recalls on the transmission.
The car completely shuts down with no indication or warning while driving, steering wheel locks. Immediately after shutting down the brake (however the gear is in drive) and battery light displays. I take gear out of drive and put it in park, wait a minute or two at times right in the middle of residential street or the end of a turn but it always occur while the car is in motion. I have to crank the ignition several times while tapping down on the gas pedal until the engine starts, hit the brake release, put gear back in drive or at times neutral then back in drive in order to move. This occurrence happened a few times before repairs and about two or three times daily after transmission repairs, and software updates.when pushing down on brakes to make a stop the car will accelerate (as if it's confused whether to stop or go, although i'm pressing the brake to stop) before coming to a complete stop.when backing up or switching gears it's a forceful loud jerk between shifting gears.while driving out of the blue the windshield wipers came on (no rain) and i was not able to disable them . I pulled over on the shoulder and turned the car off waiting a moment before restarting they continued to goback and forth on a dry window they stop on their own about 20 minutes later. Speedometer blanking in and out.car burning excessive amounts of gas.prior to engine shut down no indication or warning messageshowever after repairs of transmission and software updates the engine, throttle, abs lights, and transmission service message appear and disappear simultaneously when the car is running as expected.tire pressure display inconsistent.
I have had multiple instances of the transmission falling out of gear and losing all power.in order to get any acceleration i have to restart the car multiple times.at this point i will be unable to get above 5-10 mph.when shifting between gears during these instances the car will jerk violently as i shift between p r n & d.on one occasion the car accelerated in reverse when the dash shows that i was in d.in every instance this has occurred while i was driving the vehicle.multiple times both on the freeway and on city streets.when the issue occurs my check engine, service transmission, service parking brake, and traction control lights come on.the issue is not affected by speed, turning, etc. I currently have a replacement transmission in the car and have had it into two different dealerships multiple times for this issue and am still experiencing the problem.i have taken video records of the latest instances and shown the service advisors.
2014 jeep cherokee currently with 61k miles. In the past couple of months, i've noticed all of the shifter lights come on.it's happened multiple times. No real consistency to when/where.luckily, i've been in a position where i could pull over, shut the engine off, and restart it.that's been making the issue go away. This past week-end, it happened while on the expressway, and the "service shifter" warning also came on.i was only 5 minutes from my destination, so i just rode it out and it hasn't come back since.googled the words 'service shifter' and found a lot of similar complaints from a variety of cherokees with a variety of model years.i have an appt coming up, but after reading thru the comments found on google, don't have a lot of faith in the resolution.chrysler jeep needs to come up with something to remedy this issue.reading thru the complaints, you see that nobody has gotten hurt.but it makes you wonder if that's what it's gonna take before something is done!!
When accelerating from a stop, the transmission either grabs and lurches or it seems to slip while it searches for the right gear. The dealer kept the car for a day and re-installed a software upgrade.this did not help.the problem persisted. When we took the car back to the dealer again, they stated that the car is "operating as designed" and "even installing a new transmission would not help". We contacted chrysler customer center and explained the issue to them and they called the dealer and stated that we would need to "learn to work with the transmission" and that they have to go with what the dealer tells them.the car is continuing to have this problem.
This vehicle had been showing issues for a while now. The issues were brought to the local dealers attention but only would accept to take the car in for the radio recall these vehicles have currently.after taking the car on its first 100+ mile journey, upon getting closer to the exit i was supposed to take, the car would not shift to lower speeds properly and i had to stay on the shoulder to come to a stop, otherwise i would risk flipping the vehicle approaching the curved exit at such a speed. Must i say i gave the vehicle plenty of stopping/slowing distance. Upon coming to a stop ahead of the exit the car jumped forward clearly a problem with the deceleration of the transmission.i brought this issue up with the dealer the following day and stated i should watch the car further and be more careful.just earlier today, the vehicle decided to jerk forward while decelerating from highway speeds again and the same response was given.later this afternoon, approximately 2:30 pm est the key was put into the ignition and the car jumped forward striking the vehicle upfront but luckily not doing any visible damage. This car is an accident waiting to happen as i live near a children's school and work near a middle school and i worry one morning this car jumps forward and g-d forbid strikes a child or pedestrian and turn into chaos, as well as putting my children in danger.this car clearly has transmission faults and needs to be recalled legally once and for all..
Vehiclegoes to natural or won't shift very dangerous happen on highway then computer says to service transmission.have to come to complete stop set to park to reingage drive has happen more than 10 times not drivingvehicle too dangeroushave had towed 3 times
The transmission has an issue with jerking between shifts, both up and down.i have taken it in to be fixed at least 5 times and also a recall.it still has the problem and apparently cannot be fixed.
In january i was driving on 391s (highway) and the dash lit up with the engine light, break light, oil light. Amessage appeared stating "service transmission. Restart in park with vehicle at zero speed" the gear shift started blinking while it was in drive, i pulled over and when i tried to park a loud clunky sound was made and the vehicle jolted forward (same would occur when shifting in reverse). Jeep serviced it stating it was recalls and it was fine. In may while on 91s (highway) the car did the exact same thing again. Jeep serviced it stating it was again fine. I complained stating a car with under 50k miles should not have this issue and eventually they told me if it happened again they would replace the transmission. In august (this current month) it occured again on 91n(highway). Same exact thing, and jeep again serviced the vehicle stating it was more recalls and it was fine. I complained multiple times stating they had told me they would replace the transmission and they said that the dealer stated it was safe to drive and they would not do that. It has 52k miles and i have had transmission problems now 3 times on a highway within the last 8 months. Beyond a safety concern and i can not say enough how scared i am to continue driving it. I have been lucky not to cause or be in an accident so many times but why should i continue to risk it. I went to park the car yesterday and while in reverse it jolted forward about two feet before starting to go backwards. It has continuous problems driving where it feels like the vehicle is shifting gears and jolts foward. (its an automatic).
The contact owns a 2014 jeep cherokee. The contact received notification for nhtsa campaign number: 16v529000 (power train) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
2 issues. (1)) transmission doesn't shift properly. Coming from a higher speed and break ie slowing down and then accelerating there is a delay. The jeep doesn't know what gear to be in. I have been almost rear ended, honked at, swerved around because the jeep won't speed up properly. (2) gear shifter lights don't function properly. The gear shifter was already replaced once under factory warranty and the same issue has happened again
So far, i have experienced three issues with my brand new jeep cherokee 2014. 1. When accelerating from a stopped position, the vehicle vibrates/wobbles, while at low first gear speeds. 2.when breaking to stop, a brief surge of acceleration happens just before the stop completes.3.when accelerating from any speed, the vehicle hesitates with a jerkiness before shifting into gear.i plan to bring the vehicle into the dealership, but, research to date indicates there are no resolutions for these issues. I have owned the jeep cherokee for less than three weeks.
A couple of weeks ago while driving on a city street, i went from a stop sign and drove about 20 yards when my suv began to struggle to shift and i ultimately came to a complete stop and all the service lights came on. I attempted to continue but could not go forward even though the rpms were revving. I put it in park and waited a few minutes. Then i put it in drive and it struggled to shift but i was able to move forward and make it to where i was going. Later in the day it was laboring to accelerate mainly on city streets, not so much on the highway. Since then it has been running normal, but i fear it's going to happen again.
Driving on the highway at 65mph when the gas pedal became unresponsive. There was still electrical power to the car but i could not accelerate. This has happened a total of 4 times on the highway twice before the transmission was replaced and twice after. All times i made it safely to the shoulder and could not get the jeep in park. I shut the jeep down and started it again, it fixed the issue. I was able to get the jeep off of the highway and to the dealership.
Later afternoon, i had trouble engaging the transmission into reverse. I was finally successful engaging the transmission and headed home (50 miles of backroad/highways).about 1/2 mile from home,the "malfunction indicator light" appeared on the dashboard, followed by the "transmission temperature warning light".in about 500 feet i arrived at an intersection and stopped.when i accelerated away from the intersection - the engine rev'd (rpm's jumped) but the car would barely move.i was able to drive it in this condition the remaining 4 blocks to home.i called a tow truck and they towed to the dealer.note: the tow truck driver had difficulty engaging the transmission to move the vehicle off the street.the dealer had the vehicle for 8 days.they advised they found old codes, but could not replicate the problem.they installed a software upgrade on the transmission control module and returned the vehicle to me. The car now seems to shift "rough".
The vehicle wobbles and shakes due to a jerky movement when it shift to 2nd gear. It drives with jerk all throughout 2nd gear till it changes into 3rd gear. At first i thought the vehicle was new and i should wait for break in but the same still continues and my odometer reads 1900. I feel like it is something to do with the clutch plates for 2nd gear.
Driving on parkway and 2014 cherokees transmission failed. Truck went into neutral and luckily coasted to side of road. The truck had numerous lights on dash flashing. After a few minutes of failed attempts to get into gear, i shut truck off and restarted. The truck then was able to get into gear, and brought to dealer. It's been 10 days and the truck is waiting for a new replacement transmission. Unfortunately it is on back order and they can't give me an answer when one will be available.
The contact owns a 2014 jeep cherokee. The contact stated that while traveling various speeds, the vehicle erroneously accelerated. The contact also stated that the vehicle jerked erratically while shifting. The contact mentioned that the vehicle was previously repaired under nhtsa campaign number 14v293000 (vehicle speed control). The manufacturer was contacted about the failure. The failure mileage was 150.
The contact owns a 2014 jeep cherokee. While driving up a hill and attempting to accelerate, the vehicle did not accelerate over 20 mph. While the brake pedal was depressed, the engine rpms increased. The vehicle was taken to the dealer where it was diagnosed that the transmission needed an upgrade. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was 12,000.
When i got off work one morning, about to get on interstate but jeep was acting funny, all the warning lights came on, so i decided to stay on service road, came to a light and stopped, mind you all the lights were blinking and then my wipers started going off, the jeep wouldn't go then it died. I tried three times to push the start button but the jeep didnt start until finally the 3rd time, it didn't drive well, spudders until i pulled over into a parking lot, the car warning lights were on and flashing wipers going without being on. I turned the car off and waited for about 15 minutes and it came back on still had warning lights on but not flashing and the car drove fine all the way to the dealership. This happened about 5 weeks ago they found nothing wrong. About two weeks i was backing up, then put in drive and the jeep continue to back up, had to put in park then in drive to go forward this happen three times on that day, then on same day was driving on the interstate and going about 73 mph it was driving rough, the rpms stayed on 4 and never did idal down. Took to dealership again, nothing wrong. Then on friday 7/29/16 same thing with all the lights and wipers going off, back to dealership, as of yesterday tuesday still nothing wrong. I brought with 176 miles on it, never got the extra warrenty or service warrenty sorry don't the money for that, i had to pay for my own rent a car, dealership won't pay for it. I have 57000 miles on my car in two years, all hwy miles i work far from home. I want to trade but will be upside down very bad. I don't feel safe in this jeep and will never buy another one ever, ever, ever... Jeep dealership doesn't give a rat's [xxx] either. Not a happy camper.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Hard shifts, lunging, malfunctioning light illumination,and unexpected disengagement.it completely went out on me. I was driving home from work and the car kept dragging and when it shifted,it was a very hard shift. And when i try to stop, it lunges forward. These particular things have been going on for awhile. However in this particular instance, it completely went out on me.luckily i was in front of my house and was going to back up in the driveway and the transmission went out on me.
The contact owns a 2014 jeep cherokee. The contact stated that while waiting at a traffic signal, the check engine warning lamp illuminated as the vehicle started to jerk violently. The contact mentioned that the vehicle shifted into neutral independently. The vehicle was taken to the dealer where the technician diagnosed that the power control module needed to be replaced. The vehicle was repaired but the failure recurred. The vehicle was taken back to the dealer, who then replaced the cam phaser, valve body casting, sensor casting and the coil return. The remedy failed to repair the failure. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 14,500 and the current mileage was 14,954.
Problem started while at a stop light transmission started to malfunction. Wouldn't shift properly then engine died. Took to dealership. Supossedly they repaired but month later same problem.took back and returned as if problem was fixed. 3rd time same but this time my car was shifting very hard and just locked up. Back to dealership which they claimed was sensor replaced and retuned to me. 4th time took back which they claimed it was gas tank. Replaced gas tank. 5th time driving on freeway when transmission locked up and was stranded again only this time it completely locked down. Managed to coast car to shoulder on freeway and police showed up to stay behind me to keep from getting hit by oncoming freeway traffic. Now service center claims it is the vapor canister. This vehicle is not safe to drive.
The contact owns a 2014 jeep cherokee. While driving 70 mph, the vehicle stalled without warning and failed to restart. The vehicle was towed to the dealer where it was diagnosed that the electrical system failed and the valve body and body control module needed to be replaced. The vehicle was repaired, but the failure recurred three additional times. The contact mentioned that the vin was included in nhtsa campaign number: 16v529000 (power train). The manufacturer was notified of the failure. The failure mileage was 11,000. The consumer stated the vehicle broke down on four separate occasions.. When the consumer tried to restart the vehicle, the electrical components came on and the engine tried to turn over, but failed. All power to the vehicle was working inside; radio, dash, touch screen and lights were on.the consumer tried to restart it again, but the engine did not even turn over, but all the electrical components continued to work. The consumer called a tow truck, and when he jump started it, the vehicle made a loud noise when dropping into gear and jerked upon acceleration. When the vehicle broke down the fourth time, it dropped out of gear with a jerking motion.the transmission failed while merging into the traffic. Once the vehicle transmission dropped out of gear, the parking brake engaged and the vehicle proceeded to fish tail across three lanes of traffic. The vehicle loss power steering and failed to accelerate. Updated 11/08/16.updated 11/08/16*lj
The contact owns a 2014 jeep cherokee. While driving approximately 50 mph, the vehicle stalled and all the warning indicators illuminated on the instrument panel. The contact lost control of the vehicle and ended up in a ditch on the side of the road. The vehicle was taken to the dealer, but the cause of the failure could not be determined. The vehicle was not repaired. The failure recurred. The contact received notification of nhtsa campaign number: 16v5229000 (power train). The manufacturer was not notified. The approximate failure mileage was 43,000.
The electronic transmission lever feels like it is in the parking mode but is has been a false assumption and may be in the reverse or neutral gear. It has happened in city street and the vehicle has rolled being that it was in neutral gear and not in the parking mode.
My vehicle between 50,000 to 62500 miles have been shutting down with no warning while driving. It has stopped entering highway and on city streets. When the vehicle stops and suddenly its steering wheel locks up and i cannot steer vehicle. I have already paid for myself to get alternator replaced, cabin filter, new spark plugs, and several batteries and problem still exists. I have had this vehicle 17 months.
Vehicle has rough shifting on acceleration very jerky does not downshift after stopping , dealer reflashed programming , vehicle returned to dealer on recall for transmission reflashed again tranny then replaced new tranny started having same problem,wire replaced to transmission,transmission now having same issue not shifting properly down shift erratic, intermittent lack of power on acceleration due to transmission not downshifting
The contact owns a 2014 jeep cherokee. While the vehicle was idling at a stop sign, the vehicle seized when the accelerator pedal was depressed. Also, "shift to park and back to drive" was illuminated. The contact was able to restart the ignition and continue driving initially. The contact stated that the failure occurred on multiple occasions. The vehicle was taken to tuttle-click chrysler jeep dodge ram (40 auto center dr, irvine, ca 92618, (949) 472-7400) where it was diagnosed that the fuel pump module needed to be replaced. The vehicle was not repaired. The manufacturer was notified. The failure mileage was 33,000.*ln
I have had my jeep in the dodge jeep dealership in tacoma wa. Three times for the transmission issues and they have yet to fix the problem. The first time was at 22138 miles check engine light came on they found codes po520 uo121 &u0001they verified that the oil pressure sensor failed they found that they needed the tcm.also did the body control module they had the jeep for 6 days all covered under warranty and recalls.then again on 3/31/2014 back to the dealer with same thing check engine light and service transmission they did a flash for pcm amd tcm to address shifting issues jeep was in the shop for four days millage was at 33658 .@ second time in shop for engine light and transmission issues and warning lights. At 35512 once again same scenario check engine light comes on & service transmission this time they have the jepp in the shop for 13 days they replaced valve body and performed tsb 21-012-16. Now once again at 39888 check engine light and service transmissionlight comes on call service department they say bring it in but now it is out of warranty i will have to pay to get it diagnosed $156.00 totally b.s. Come on dodge jeep dealership give me a f- break same happening again so it wasnt fixed the last time or the two times before that now you want me to pay you to diagnose the jeep when clearly its the same thing as before that you did not fix . I call bs on that. Come on fiat crysler get real this jeep is not worth the 32,000 dollars i am paying for it let alone the 156.00 they want to charge me to tell me that it needs a flash update i dont care how many times you flash this transmission it will never be right it is the 9 gear transmission that does not work properly and never willcome clean and do the right thing for your customers that believed in your brand and recall this jeep before someone gets killed . Jeep it buy back time do the right thing.
The power train transfer unit has gone out on my jeep. There are multiple other ones between the year mine was manufactured and i believe this was a faulty one as well.i
While slowing down, with my foot on the brake, as the car approached 20 mph, the rpm suddenly increased and the car accelerated.my foot was not on the accelerator.i tested this multiple times and it occurred every time!!also,the car has shifted roughly since the day we took it home.it is getting worse.i had to approach traffic lights more carefully to assure i was far enough behind other drivers so if the car lurched (it does), i would not hit the car in front.i am not certain, but it felt like the car was also doing this at about 70 mph.i did not have a chance to test this much.i took the car to the dealership and they said the transmission must be replaced!!!the car is 7 mos old.they said the transmission is not immediately available, so they do not know when i will get my car back!!omgosh!i want a new car!when i get this back, i will likely trade it.
While driving down the highway the vehicle lost power, the messages "service parking break" and "service transmission" appeared in the dash, the check engine light came on, and the emergency break light blinked on and then off.the car did not respond to pressing on the gas pedal, fortunately i was able glide off the highway and into a parking lot.i turned off the car, when i restarted it the message "service transmission" appeared along with the check engine light. I was able to put the car into gear and drive but the power was greatly reduced and it stayed in a lower gear.
Vehicle transmission failed (would not move) 7/5/2015.after two trips to the dealership, car went into shop 7/17/2015.car was returned 8/13 supposedly repaired.transmission failed 8/14 and dealer picked up car 8/15.to date, october 21, 2015, the vehicle remains at the dealership.the dealer told us that 1 in 10 of the 2014 transmissions had failed.a new transmission could not be located because they were going into new cars and the supply to repair the 2014 was low.chrysler has failed to comply with arkansas lemon law to repurchase the vehicle.
The transmission/gear box has been consistently terrible and has only worsened with time.i have had the vehicle for 2 years, and the transmission just bangs around.many times, i am on the gas and tap the breaks to re-accelerate to have the transmission spin, then engage and bang the car forward.i imagine the transmission has only a year or two left before it will need to be replaced.
Major issues with the 9 speed transmission.vehicle jumps, bangs and lurches forward when coming to a stop.it also lunges forward when lightly tapping the gas.also experiencing issues with the lower gears (1-4).extremely rough shifts between (1-4). I brought it in for service several times and as per the service director, "vehicle shifting as design intent".back in jan 2016, i pull the jeep out of the driveway and try to put it in drive and give it gas, it would not move.seemed like it was in a higher gear (4 or 5) instead of 1st great.i turned the vehicle off, waited a few minutes and then back on.the check engine light was on and i was able to atleast drive it to pick up my kid at the bus stop but it was running extremely rough.i brought it in for service and they said it's not the trans but they did replace a camshaft sensor.still experiencing issues with the shifts after replacing the sensor.just this past week the vehicle stopped driving while my wife and 2 kids were driving on a major highway in nj.the jeep was still running, ac was on, all the lights lit up on the dashboard and the power steering also stopped working.luckily, my wife was able to muscle the car onto the shoulder.we called service dept and they sent a tow truck.the driver goes to put it in reverse and it goes forward, not once but twice! this is an extremely dangerous vehicle!any help is greatly appreciated!
Purchased new 2014 cherokee v6 latitude active drive ii - 10 times into the shop for weeks at a time for severe bucking, incorrect gear shift of transmission. Fully replaced transmission in 4/2017. 1,000 miles later, we are back to square one. Noticeable delayed acceleration which is extremely unsafe at busy intersections. Car should not be on the road. Bucking forward when shifting from stop to first, second, third and same with stopping at faster speeds. Hard, unnecessary shifts into the wrong gear at various times. Car can be hard to control if shift happens when slowing down at a stop light. The bucking will actually push the car forward instead of helping it stop.
Experiencing hard shifts in the zf 9-speed transmission. This also includes a delayed 1st gear initiation, it regularly takes up to a second from when the pedal is depressed to when 1st gear gets initiated. Often get hard shifts in 2nd and 3rd gear as well. These events occur on a regular basis.
The contact owns a 2014 jeep cherokee. While driving approximately 30 mph, the transmission failed. The contact stated that the gear shifted from first to second gear without warning. The contact stated that the failure was intermittent. Rick hendrick jeep chrysler dodge ram fiat (8333 rivers ave, north charleston, south carolina 29406) was made aware of the failure, but could not duplicate it or determine its source. The vehicle was not repaired by the dealer. The contact stated that the vehicle was previously repaired per nhtsa campaign number: 16v529000 (power train) in july of 2016, according to the manufacturer's records. The manufacturer was made aware of the failure and provided the contact with case number: 34624845. The failure mileage was unknown.
The contact owns a 2014 jeep cherokee. When the ignition was turned to the on position while the vehicle was on an incline, it would not shift into drive. The vehicle went into neutral and drifted backwards. Also, while driving approximately 65 mph, the accelerator pedal was depressed but the vehicle failed to accelerate and the speed reduced. The air bag warning indicator illuminated continuously. The failures recurred numerous times. The vehicle was not taken to a dealer or diagnosed. The manufacturer was not made aware of the failure. The failure mileage was approximately 22,000.
Vehicle lost power in the middle ofa busy intersection.the throttle control warning light, and the check engine light came on.this is a very serious safety hazard as two vehicles almost collide with me due to the sudden loss of power and stalling.
The contact owns a 2014 jeep cherokee. The contact took the vehicle to jeff wyler chrysler jeep dodge of lawrenceburg (875 e eads pkwy, lawrenceburg, in 47025, 812-537-2525) to be serviced per nhtsa campaign number: 19v447000 (power train). After the vehicle was serviced and while accelerating from a complete stop, the vehicle began to stall and jerk without warning. The contact made multiple attempts to reach the dealer where the vehicle was serviced and the manufacturer; however, her calls were not returned. The vehicle was not repaired. The failure mileage was 100,300.
Car will slip into neutral with no warning and the engine goes into idle.this has happened six times including while exiting the freeway almost causing me to be rear ended.jeep is aware of the issue and has issued recall s55.they have no fix and they don't know when one will be available.the mopar support reps agree this is very dangerous but will not provide a loaner or rental because they don't know how long before a fix will be available.this car has become very scary to drive and i am getting no help from the dealer or from jeep.
Service transmission and engine light comes on.while driving. Seems to occur when driving longer distances/highway. This has happened three times within the past 2-3 months. Ihave brought back to dealer in western ma and southeastern ma. Neither can find anything wrong.car will not go above 60 and will not accelerate,reading that in some cases the car will stop.this is concerning where driving on bust highway.dealers have not been able to repair.
Car started to loose power while driving down the interstate, acted like it was going to stall, giving more gas only made the problem worse.was not able to go over 45 mph unless going down hill. Had the same problem 6 months ago and was covered by warranty.took car to the dealership and this time its not under warranty.
On 2 seperate occasions in the past month, vehicle is driving straight on the highway just fine when the vehicle unexpectedly loses power (does not stall, simply will not maintain speed, until vehicle finally coasts to a stop as the momentum fades). Transmission light & other lights illuminate, finally the service engine light remains lit. After a prolonged resting of the vehicle (typically 15 minutes or more) the vehicle then becomes able to move again, but must accelerate very slowly at first. Eventually vehicle can resume normal speed. Very dangerous as vehicle loses ability to move during crowded rush hour traffic!
The vehicle lurches due to transmission problems.the vehicle will also go into a "safety gear" which is 4th when at freeway speeds, causing driver to make immediate reaction to pull off to the shoulder to prevent deathly accident. This happens when the vehicle was traveling at 70 mph.
I purchased a2014 jeep cherokee ltd. In 10/2013 for my daughter to learn to drive (with learner's permit) and to drive when she gets her license soon. I was driving the car in march on i-10 in heavy traffic time when suv made a whining noise, gears stalled for several seconds, rpm's dropped. Suv continued to do this at a variety of speeds with increasing frequency. The car has less than 7000 miles, so i brought suv to selling dealer's service department and was told they could find nothing wrong. They guessed and updated software, then closed the service order. After leaving dealership, suv performed 5 intermittent and similar episodes on the way to destination that was about 7 miles away. I returned suv to the same service department the next day and reported the incident to chrylser and jeep customer care (jcc). Jcc contacted the dealer. A decision was made to remove the entire transmission to be sent to jeep engineers to dissect and determine cause of the problem. A new transmission exact to the old, only with 'updates' was placed in the suv. Since these series of events have occurred, i have discovered that the jeep cherokee had 4 holds on releasing the suv due to the issues with 9 gear fiat transmission. I was also told by the dealer that ours was the 2nd such case seen in their service department with the same problem. Ultimately, jcc offered more warranty and the ability to skip one payment of which i did not accept. The only acceptable offer would have been for the engineers to tell me that the suv is safe for their own new teen driver or to take the suv back, to no avail. Jcc sent the case to the 'case analyst' team, but ultimately closed the case as resolved. I have serious concerns about my daughter driving the suv once she obtains her license. I also have concerns about her younger brothers riding in an suv that may perform unsafely and unpredictably.
Since a computer update to my 9 speed transmission, the vehicle has a significant wobble in the front wheels - left to right - when the automatic transmission shift between 1st, 2nd and 3rd gears. It feels as if the power transfer is confused and fighting between sending power to the front left and right wheels. It is significant enough that it is felt in the steering wheel, feet, legs and seat of the driver and the passenger feels the wobble also in the floor and seat. I do have a fear of the electronics and computer controls since this is a defect which can cause a computer malfunction while driving the vehicle. It is an important safety concern for both the vehicle occupants and other drivers around the vehicle.
The contact owns a 2014 jeep cherokee. When the accelerator pedal was depressed, the vehicle hesitated. The vehicle was taken to the dealer, but the failure could not be replicated. The contact received notification of nhtsa campaign number: 16v529000 (power train); however, the parts to do the repair were unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The failure mileage was approximately 18,000. Parts distribution disconnect. The vin was not provided.
Vehicle will lose all power and not move and the service 4wd light will come on the dash. This usually happens when pulling out of the parking lot. I have almost been hit 3 time due to this issue. I have taken it to the mechanic and the dealer both said it was a faulty ptu. My mechanic found the service bulletin 21-017-21 rev a. I had to make the dealership find this tsb but nobody wants to warranty this vehicle.
While shifting into any gear or just while driving along the road the service shifter warning light will beep and show on the screen panel.very scary and annoying. The warning will show and stay on at times all while blocking the speed display.this happens while the car is stationary as well as when your driving. Most of the time it's when your changing gears. But here recently it happens also while driving with no gears being shifted at the time. The display will get stuck on that warning and you can't see anything else.
I bought a brand new 2014 jeep cherokee three years ago. The transmission starts jerking, shifting roughly, body shaking at about 20,000 miles, and eventually died when driving on the road in november 2016. My wife and kids were stuck on the road in fear. Sent to the dealer shop the next day, was told there is no available slot and i have to drive it back to home. The transmission stopped again on the road. The next week, i sent the car in and dealer performed the recall. However, there is no solving, still jerking. Sent the car repair for another three times from december 2016, and then once again in february 2017. They told me someone re-programed the transmission, and it did become a little bit better at the beginning, but eventually jerking and shaking again. Last saturday, april 22, 2017, the transmission died again when i was driving my son out, leaving us in front of an intersection and the car behind almost hit us. My son was so scared and begging me to get rid of this car. I decide to ask a lemon law attorney for help.
The contact owns a 2014 jeep cherokee. The contact stated that the vehicle was repaired under nhtsa campaign number: 20v343000 (power train) completed at larry h. Miller casa chrysler jeep located at 9733 coors blvd nw, albuquerque, nm 87114, (505) 633-2050. The contact stated while his wife was approaching a traffic light, the 4-wheel drive service unavailable warning light illuminated. The driver was unable to shift into 4-wheel drive. The vehicle was driven to her residence. The vehicle was taken back to the dealer 3 days later, where it was diagnosed with needing the power transfer unit to be repaired. The vehicle was not repaired. The manufacturer was informed of failure. The failure mileage was 121,664.
The contact owns a 2014 jeep cherokee. The contact received notification of nhtsa campaign number: 16v529000 (power train). However, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Transmission is performing strangely.at low speeds it stalls and cannot move.warning lites illuminate and says to place vehicle in gear, vehicle must be stopped, shut down and re-started.several times "service shifter" lite is illuminated and has been to dealer, they continue to re-program and check re-calls.vehicle may be unsafe to drive.dealer says tcm is needing re-programming.this stalling and tranny re-programming has happened on two occasions.sometimes tranny lags on acceleration.vehicle usually in motion at low speed or during intial take off from dead stop.sometimes gear selector will not function properly when warning lites illuminate. In 2018 it has been taken to plant jeep; flagstaff az, lawley jeep; silvercity nm, and horne; globe az.recall s55 wire harness not installed.
The transmission has stopped working twice. Jeep fixed it and 36,000 miles later it is going out again. It intermittently stops and then lunges forward and stalls when idling. No check engine light is on. By this stopping and starting im lucky it hasn't stalled while turning and got hit.
The shifter is not intuitive and provides poor tactile and visual feedback to the driver, increasing the potential for unintended gear selection.also while at a stop light the vehicle requested me to park, and when returned to drive the vehicle did not drive, i had to turn the car off and back on.
Driving to work on hwy in heavy traffic i accelerated up a small hill car jerked then powered down on hwy at 65 mph i was able to coast over three lanes of traffic and pull off to side of road then noticed service transmission, check parking break, put car in park and then select gear all came on as messages also the traction control light came on.put care in park and restarted engine all lights/messages still on dash and car would not go into gear for driving.tried two more times and finally could drive under 50 mph straight to dealer for service.the check transmission light remained on during my entire drive to the dealership. I had previously experienced acceleration when in traffic coasting and my foot off gas pedal.also hard shifting multiple times like it was skipping gears when accelerating. Very scary and unsafe situation to be in.
The contact owns a 2014 jeep cherokee. The contact received notification of nhtsa campaign number: 16v529000 (power train); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
2014 jeep cherokee.consumer writes in regards to transmission problems.the consumer stated on october 7, 2014 as she pulled out onto the highway, the vehicle stalled. She managed to drift to the side of the road. She let the vehicle sit for a minute and then re-started it. She bean to drive and the vehicle began to buck and lost power. She pulled over for a second time and let it sit for a minute, attempted to re-start it which was successful, but she couldn't go over 25 mph. She drove to the dealer. The dealer kept the vehicle for a week. A diagnostic test revealed a problem with the transmission. One month later, as she was pulling out onto the main road, the vehicle lost power again.she managed to get the vehicle to the dealer. A diagnostics test revealed the vehicle shut off, due to low oil. The consumer claimed the vehicle wasn't scheduled for an oil changed for another 1,000 miles. The dealer advised the consumer to bring the vehicle back within 3,000 to see if the vehicle was burning oil.
Good morning, my problem with my cherokee is that it is telling me to take the gear lever into service and it has happened to me like 3 times that the lever is in d and a message is added to place the lever in n and then select speedi hope you can help me
The contact owns a 2014 jeep cherokee. While driving various speeds with the cruise control engaged, the battery warning indicator illuminated and the vehicle seized. The contact also stated that 'put vehicle in gear to maneuver' was displayed. The vehicle was turned off and on several times before it was able to maneuver again. The vehicle was taken to an independent mechanic who could not duplicate the failures. The vehicle was not taken to a dealer for diagnostic testing or repairs. The manufacturer was not notified. The failure mileage was approximately 71,000. The vin was not available.
This car has been nothing but trouble since 1500 miles off the lot brand new jeep. And then at 2800 and then at 3000 miles they replaced the power control module then two more times for software update. Then at 10250 they tell me the transmission has gone and needs to be replaced. As if anything else can go wrong with this car the tires they put on from the dealership firestone my aft right tire split on the sidewall for no reason at all the only damage on the tire was the crack on the tire. So not only is the car defective but the wheels from firestone as well. Has anyone else experienced my horrible luck.
Transmission shifts very hard, makes driving dangerous when the car won't shift or go from a stop.
The first complaint is when the car was overheating and it needed a new transmission which was covered under the power train warranty. The second was when the car would have difficulty accelerating, and the main incident was when i was on the freeway (westbound 80 in hercules, ca) and the car would not accelerate beyond 60 mph so i needed to exit and when i was able to safely park the car, it died on me and i had to have it towed to the dealership, costing me over $2500 in repair regardless of the fix a couple years ago. This most recent incident occurred when at a stop light (antioch, ca)the car started shaking about to the die and the screen read 'must place car in park.' after placing the car in park the car started up again, but at every stop the car would shake. Most recently (concord, ca) an alert came on the screen 'service shifter.' after doing my research i was informed that my car may have been a part of a recall affecting the engagement of the gears. Bringing it to the dealership i was told it was not part of the recall, but am still concerned about the vehicle shifting gears, or lack thereof. I have documentation of the repairs and complaints, but do not have access to them right now. If needed i can provide them.*dt
I september i did the safety recall on my jeep. My car still does not go when i step on the gas (it doesnt do it always) from a stop. I was almost side swiped waiting for the jeep to decide to go.this is an on going problem and i was hopeful when there was finally a recall. Now that my daughter is about to turn 16 she is petrified to drive this vehicle.and i dont blame her.if i had the money i would buy a new vehicle. I just want to feel safe when i step on the gas to go from a stop. I dont want the vehicle to hesitate in going.
I started my car and shifted it to reverse on a slight decline in my driveway. The car shook and made a strange noise. I pushed the accelerator and car rolled foward not doing anything. I shifted it back to park and the whole car shook again. I did it again from park to reverse to drive and it shook every time. The dash said service transmission and parking brake. I turned the car off and now it only has the service transmission light on. I tried again a day later and it does shift but makes a crunching sound under the clutch. I contacted chrysler and they are calling me back with a case worker. My jeep has 18000 miles on it. I have had no other issues except the delay from 2nd gear and the delay of the car taking off when you accelerate but i figured it was designed that way.
While slowing/breaking/decelerating from any speed that has cause vehicle to be in gear 5+, around 35-25mph, transmission will downshift from 5-4 and vehicle will surge. Vehicle will not decelerate, transmission remains in gear 4 and rpm remains 2k.excessive pressure is required on brake to slow vehicle.if break is not applied, vehicle will not slow down and will maintain 25mph for extended period of time.measured distance i obtained was 0.4 mile before engine rpm began to decrease below 2k and vehicle began to slow without brake pressure.
Ever since the fca recall v69, we have a problem in which "service shifter" is locked on the main display and red lights stay on to the left of the gear selector. This happens at start up and stays on while driving. This never happened until right after we got the recall v69 corrected. Is fca going to submit a recall for this new problem?? this should not be on my dime.
Something strange started happening, it shifted to neutralwhile i was trying to stop at a red light, almost went through. Brakes locked later had it towed to the dealer they kept a few days, said nothing was wrong.from day one i was told it was a 9 speed shift thing and i felt every single one.they told me that was normal.so me unable to do anything about the situation, but trust the dealer, kept driving this car, that i felt unsafe in every second of every day.each day i prayed that it did not happen again. Till this day, it still shifts from each gear with a jerk, i notice the persons heads in my car jerk, every time i go from a stop to try to accelerate.it has had such a strong kick when it shifts gears that i felt like i was getting hit in the rear by another vehicle.this continued for a while and then the car began to start oddly, and as i shifted from park to reverse or park to drive the car literally felt as if the engine, transmission, what have you was going to fall out of the bottom of the car.each time i shifted to park to reverse it would jolt.i then tried to go in reverse and the car was sounding and feeling so scary that i had it towed to the dealer yet again.i at this time, was over my miles and due to me leasing the warranty was done, so the dealer would not look at it free, luckily there was a recall on sensor wire harness, powertrain control module and the transmission control module,so they told me they would fix the recall only.the recall was done january 17, 2017.they kept my car for 6 days. After they fixed the recall, the car worked better, the gear shifts have never changed.today is march 28, 2017 and the car began acting the same way prior to the recalls about 2 weeks ago, again i just pray that it will just start. Today it almost did not start and the shift to reverse dreadful.
The contact owns a 2014 jeep cherokee. When the contact shifted the vehicle into drive, it shifted in reverse on its own. The dealer could not duplicate the failure. The dealer kept the vehicle to attempt to replicate the failure. The contact stated that the same failure occurred approximately six times. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 11,200.
Transmission slipping and banging. Slips at start from stop
Vehicle has begun losing power when accelerating. There has already been a recall for this, but it does not appear that my vin is included. This occurred twice while accelerating on a highway
My car has the following problems: it jumps when i remove my foot from the pedal right after i start my car.it self accelerate while i'm driving.jerks forward when i first start driving the carsudden unintended acceleration.
Purchased a certified pre-owned jeep cherokee from local chrysler dealership with 11,000 miles.on second day of driving, noticed that as the car shifts from second to third gear (usually around 17mph the entire car jolts / surges forward.at times when this happens, i have actually thought i havebeen bumped into by the car behind me, only to quickly determine it is the transmission.i have had the vehicle into service 3 times.first time, re-flashed transmission control module.second time, transmission control module failed to accept programming and so was replaced.third time, they re-flashed the control module again and said there was nothing more they could do to resolve the issue until chrysler provides further direction.this is not only a nuisance, but a safety concern.it distracts the driver from focusing on the road and every time i accelerate from a stop i am reminded there is something not right with this vehicle - but with apparently nothing the dealership can do to fix it.i am requesting that chrysler either provide a fix for the problem, or repurchase the car back from me.
I drove my 2014 jeep cherokee earlier today with no problems and i end up needing to leave later in the evening and the 'service shifter' light came on in my car and all the lights on the shifter light up red. I've had weird things go on like it would hard shift but it was doing that since i got it but didn't think too much because of the cvt trans in it. But when i try to drive my jeep since the light came on nothing else shows i can't put anything on my dash it was stationary in my drive way when i turned the vehicle on and light showed.
Vehicle doesn't idle at stop signs or light, often the engine shuts down if brake is applied abruptly. When selecting drive from reverse the vehicle engine dies and same with turning left or right if your feet is not on the accelerator pedal. Happens both on the highway or around local streets.
When accelerating from a stop or low speeds, the transmission regularly takes several seconds to shift. Once it does decide to shift it's often abruptly, usually causing the tires to spin. On numerous occasions this has been when trying to enter traffic, potentially leaving the vehicle stranded while entering. Dealership's solution is a transmission software update/reset which generally works for a few thousand miles and then the issue returns.
The rear differential/power module assembly made from cast iron split along a casting fault and lost almost all of its fluid. I only discovered this when i noticed a large puddle of fluid on my driveway and the service 4wd light cane on when i started the vehicle.i had the vehicle towed to my local service station and they had never seen anything like this before, but had located similar stories online with even worse pictures same vehicle year and mileage (101,000 mi). Suggested i call jeep dealer and chrysler. I called both and they would not contribute anything toward the repair. This vehicle was never in an accident or abused in any way. I feel this is an obvious manufacturing defect and should have been replaced under a recall. If this had occurred at high speed i also feel it could have been quite dangerous.
When shifting into park all the indicator lights for all gears (prnd) light up while in drive.the vehicle is not in sport mode.
Since purchasing the car new, it sporadically hesitates when i step on the gas and sometimes it lurches forward.twice i have almost been broadsided when pulling out onto a highway or changing lanes.i am afraid to drive the car in traffic because it is unpredictable and i came very close to being hit with my grandson in the car last month.drivers think i deliberately slow down and they get angry with me.in my driveway, sometimes the engine just revs instead of moving the car like it is in neutral but i have it in drive.other times i try to slowly pull up behind a car at a stop sign and the car will lurch forward.it is like the car shifts itself into neutral and it doesn't matter if i am sitting still in the driveway or going 70 mph on the highway.i have seen the tachometer rev up when this occurs.i am going to be hit one of these days if something isn't done.i asked the dealer if other jeeps are doing it and he said, "yes", but didn't offer any solution.there have already been three recalls on this model and year for compromised uconnect computer system, windshield wiper shorting problem and lift gate, but they are not life threatening like the current problem.please help.this problem occurs at least once a month,but sometimes daily....no pattern or reason.it can be first thing in the morning when i pull out of the garage or on a long trip.usually it doesn't last long, but long enough to leave me in the middle of the road or lane change with oncoming traffic. I am 67 years old so this is not good for my heart either...it scares me to death.i don't want to drive it anymore, but i can't afford to get a new car and it's the only transportation i have. The odometer just turned over 21,000 miles.
Multiple warning lights come on. Want accelerate, hard gear shift, low voltage light. Turns car off while driving.
Vehicle has been taken to dealer for same issue 4 times. The information reflected indicates the first time that we brought the care in.initially we took the care in because vehicle was shifting roughly and would sometimes delay before engaging gear when pressing accelerator.after vehicle reprogrammed and returned to customer it was being driven on freeway at normal speeds when the check transmission light came on, told driver to pull over andthe vehicle lost ability to accelerate.vehicle coasted to side of freeway and was towed to dealer who attempted to fix vehicle. Vehicle returned to customer, a short time later vehicle had same issue on freeway.again towed to dealer who again attempted to repair vehicle and replaced transmission.a couple of months later while driving on the freeway again vehicle exhibited same exact behavior.was towed to dealer awaiting resolution of issue.this problem represents a significant safety hazard.review of similar incidents on this website as well as other websites indicates this is a widespread problem that tends to occur at high rates of speed when a complete loss of vehicle power is dangerous to both those driving the affected vehicle and those on the road.
Transmission failed 07/21/2016.car refused to start and had both check engine and service transmission messages.dealer replaced transmission with 2016 model that was supposed to solve the issues.at this point the car has 19,866 miles showing.on 5/29/2019, same problem showed up,car refused to start, check engine and service transmission messages.after a week at the dealership i was advised that the best guess? was i needed to replace the control module at a cost o 900.00 since it is out of warranty.i asked if this did not fix it would they buy the module back and was advised no.currently the car is sitting in the driveway, i am afraid to attempt to drive it and fear the transmission will failwhile i am on the highway and become involved in an accident as i attempt to get it off the road.the transmission failure keeps the engine from operating.
I have a 2014 jeep cherokee with 71k miles. For more than 6 months i have noticed that the car takes a lot of effort to speed, and when it does the rpm is so high and it feels that the engine is going to burn out. It is like the gears are stucked. I took it to the dealer and they said that everything was good, except my engine mounts. I changed that; however, the problems continues. 5 days ago i had the service shifter message come up on my screen. It highlighted all my gears lights red and the screen was locked to service shifter. They said that everything was fine, but obviously the car have some issues with the transmission.
Chrysler's new 9 speed transmission started always speeding up when i would let off the gas and expect the vehicle to slow down, even when i just wanted to slow down while coming to a stop light or stop sign.when i hit the brake the vehicle would only then slow down.it scared me when the vehicle would accelerate on it's own. Shifting got very jerky and uneven seemed like could not decide which gear it should be in.while on the freeway in las vegas the message center said"service transmission and the engine light stayed on.when i was able to exit the freeway the transmission sounded like it had sand in it, a very loud grinding sound and there was no power to move the vehicle.i did get it to coast into a safe location to wait for the tow truck to come and get the vehicle.this was the second time this vehicle had a problem the first time was at 3,000 miles.had the same message on the message center, again i coasted off the highway and came to a stop.at this time the transmission would not engage so the vehicle would not move. It was towed to a jeep dealer where theysaid the computer needed an up date for the transmission, they did it and off we went not knowing that we would be left sitting on the side of the road a second time.i did not see a compliant for this type vehicle on your complaints box at this web-site but i have entered this compliant with you before.
A continuous problem exists with the tcm/pcm for our vehicle whereas it gives little to no warning that power is failing and stalls out while car is in motion; runs rough; rpm indicator shows acceleration when it's basically going under 25 mph; list goes on. Three weeks ago, new starter put in.two weeks ago, car started acting up again.dropped off at dodge to locate problem. This is the third time in past year vehicle has had same issue.in dec '19, dodge claims it needed updates for the transmission.okay...run updates...$500 later. Vehicle has been into dodge dealership several times since car was purchased, and both tcm (recall replacement) and pcm (last week) have been replaced.we inquired about any further updates needing done at that time..."no, it's good to go."unfortunately, during this pcm repair process, they informed us that the "bad" pcm had also damaged the starter (yes, the brand new one) and the car battery (new as of oct 2019).the pcm parts/repair alone sucked $1300 out of my account.it's been less than one week since we finally got the vehicle back, and we are right back where we started as far as performance, ie running rough, dashboard messages, losing power, stalling out, etc...and the new pcm was supposed to have been the problem.why isn't there anything that can be done to remedy this issue?it's costing a small fortune just trying to ensure it's even safe to drive. Other drivers tend not to be very alert when it comes to approaching a vehicle that is going much slower than other traffic; very scary when our jeep begins to fail in traffic.this issue presents safety concerns for my kids driving vehicle.these are common, known issues among other jeep owners and i don't understand why the consumer is responsible for upkeep/repair on a bad auto engineering design, much less driving an unsafe vehicle.
When we started to accelerate the jeep jerked into gear. We started to hear a clanking noise and sounded like a part was rattling. Since it did not sound good we pulled over and called a tow truck to tow it to the dealership nearest to us. After the inspection, the dealership told us that the ptu on our 2014 jeep cherokee was busted and the car is no longer able to be driven. Prior to this event we took the jeep into another dealership several times telling them that when we accelerate it jerks into gear. They told us that three updates need to be done on the software of the vehicle. We were told that the updates has to do with the communication of the transmission and the parts that are involved when you accelerate the vehicle. After we completed the updates the jeep drove smooth but then started jerking again shortly after. Now the cost of replacing the ptu is over $2000. We have read multiple forums and feedback from other 2014 jeep cherokee customers that have had the same problem. I have come to the conclusion that this is a manufacturer defect and this should be covered by chrysler.
Vehicle does not accelerate properly.if you slow down for a light which then turns green, when you go to accelerate the vehicle hesitates for several seconds.also does it when pulling out from a complete stop.we have had several near rear end collisions because of this.vehicle was purchased in missouri and taken to the shop several times for this issue and each time the either said they found no issue or they flashed the computer.we are living in utah now and the issue continues to the point my wife is afraid to even drive it.this is a daily issue when i go to work i have to enter a two lane highway with a speed limit of 65 mph and the vehicle will not accelerate.
I purchased a brand new cherokee, followed the engine/drive train break in procedure as closely as i could, but started experiencing a side to side shimmyin the front end of my vehicle very shortly after purchase. The shimmy happens during acceleration from a stop and seems to disappear as soon as the vehicle shifts into 3rd gear. Typically i feel it in the gas pedal and the steering wheel, however it varies in intensity from stop to stop. Sometimes it is gone and sometimes it is enough to shake the whole vehicle. I have had the vehicle into the shop 3 times now and each time was told there is no fix for the problem and as far as i can tell was not even addressed.
I took delivery of my new 2014 jeep cherokee on september 16,2014.right from the start i started having transmission issues. Chrysler jeep said that they were going to open a "case file" on the car and to return the car to the service manager at the dealership.i took the car into the dealership, and explained what the representative had told me.the service manager said that there was no "case file" opened on my vehicle and that nobody from chrysler jeep had contacted them.a couple weeks later i received a call from chrysler jeep saying that the case file was "closed" because "i failed to take the car in to the dealership".last tuesday (february 3rd) after a really bad snowstorm i was driving home when the person in the lane next to me began sliding into my lane.i began applying brake but it was obvious that i needed to apply power to get ahead of her.when i came off the brake and applied heavy power there was nothing there.the engine revved up but the car didn't go anywhere.then the vehicle dropped into gear and lurched really bad, and the back end of the car started to spin around on me.all of the sudden the front tires started digging in and whipped me straight.i was totally out of control and it seemed like the transmission had a mind of its own.luckily i didn't hit anything but did end up in a parking lot.after sitting for a second (and the person who almost struck me stopped to see if i was ok), i put the car back in gear and drove back out onto the street and immediately a "4-wheel drive not available" error message came on.this car is dangerous.chrysler jeep has shown only superficial interest in fixing the problem.it shouldn't be driven on snowy roads. I hope that someone with the authority to do something can address this major issue before people start getting killed.this is beyond a "lemon" issue. Updated 4/12/16
The contact owns a 2014 jeep cherokee. The contact received notification of nhtsa campaign number: 16v529000 (power train) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
August 13, 2015:stopped at traffic light, in construction zone.light changed to green, bikers on side of road, so was going very slow.engine light/service transmission message came on and transmission froze in second gear.pulled over, turned off jeep, restarted, continued trip with no further incidents.august 15, 2015:slowed for construction on a 2-lane (paved) rural highway.engine light came on, and jeep had poor acceleration.continued driving and gained speed.august 19, 2015: in a line of traffic on 2-lane rural (paved) highway.speed about 45mph.engine light/service transmission message came on.transmission froze in gear, with very poor acceleration.pulled over, turned of jeep, restarted, finished remaining 25 miles to destination with no other incident.august 20, 2015:on highway12n to get onto new york state thruway.speed 45-50mph.engine light/service transmission message came on.transmission froze in gear.very poor acceleration.pulled into thruway entry park & ride.turned off jeep, restarted, took jeep to local dealership.they did software upgrades and road-tested the jeep, between 8/20 and 8/21.they did not replace any parts.dealership did 14-15 mile roadtest. We stayed with family overnight. I picked it up the morning of 8/21/2015.august 21, 2015:stopped at cemetery on way back to family member's house.maybe 6 miles between dealership and family member's house.jeep idled for 2-3 minutes at one site, and 5-6 minutes at a second site.when i got back into jeep at the second site, the engine light/service transmission message was on.pulled out into roadway, and had very poor acceleration.pulled back into cemetery, turned off the jeep, restarted and drove to family member's house. We decided to try to take the nys thruway for the 250 mile trip back to our residence.no incidents along the way.
Vehicle was purchased new. Jeep cherokee 2014. Service transmission light comes on. Vehicle will suddenly not accelerate. This occurs randomly and creates a very unsafe driving condition. Most especially when merging into traffic.chrysler is aware but will not recall. 2 updates so far. Vehicle continues to experience the problem.
After repeated updates and several complaints to the service department of; the engine fan turning on often, the car lurching forward at start, and inconsistent idling the transmission now needs replaced.i was driving under regular conditions and my "check engine" light came on, took it to the dealer and they said the transmission needs to be replaced. (i should note that i am on vacation in florida, over a thousands miles from my home in chicago.)i have been waiting for the new transmission for over a week and they just added another week....updated 09/28/15 updated 11/08/2017
All shifter lights are red and dash screen is locked and says service shifter. Vehicle still seems to drive normal so far but dash screen is locked.
I took jeep in to have a sensor replaced (oil pressure) sensor. While at the dealership they also did a safety recall update. After getting the jeep back the 4 wheel would not engage and neither would the gas pedal. Took jeep back and they still have not fix. Said the sw update could not have caused issue. Said they reached out to chrysler jeep. Jeep will still not engage the 4 wheel and still at the dealership-marks casa dealership in abq-new mexico. Any assistance would be appreciated or even assist with contacting dealership on issue. Update from him today. It appears more weird issues have arised. Now my cherokee is autonomously engaging the rear locking diff. For no reason. The service techs don't know what to do. Suggesting replacing the cost is very high. Had no issues till they did the flash on jeep.
My service shifter keeps popping up on my dash it locks my dash and when my car shifts to different gears it lags
The contact owns a 2014 jeep cherokee. While driving 15 mph, the vehicle jerked and independently shifted into a lower gear. The vehicle was taken to lithia chrysler jeep dodge of billings (2229 king ave w, billings, mt 59102), but the dealer was unable to diagnose the failure. The vehicle was not repaired. The dealer asked the contact to bring the vehicle back. The vehicle was not diagnosed or repaired. The vehicle was taken back to lithia dodge a third time, but the cause of the failure still could not be diagnosed. During the fourth visit to the dealer, it was diagnosed that the throttle position sensor failed and needed to be replaced. However, the diagnosis was later revised to state that the vehicle needed a software update. The vehicle was repaired. The manufacturer was made aware of the failure and contacted the dealer. The approximate failure mileage was 60,000.
My 2014 jeep cherokee, just bought used, suddenly loses all power and control. This has happened twice in the last 2 weeks on a highway , and i was lucvcky to avoidcollisions. All jeep recomends is changing computer, which from what i read is not a correct fix.this vehicle is is a danger to myself ,family and others. It is under warrenty. But according to others the transmission is faulty, not the computer. Please help.
9 speed auto trans recalled for software update performed by dealer. Trans continually searching for lower gears and when finds gear will shift hard and lurch forward at times breaking traction with sudden acceleration. Higher gears will not downshift with engine lugging in 7th gear at 40-42 mph. The software recall done by dealer made shifting worse. Last trip to dealer with trans complaints resulted in dealer saying nothing will help and that chrysler considering trans replacement on all 2014 cherokees. Could not provide any time frame on repairs for obviously defective transmission which is a danger when vehicle lunges forward in lower gears. Is this defect being addressed by chrysler? on-going and continuous problem and defect.
When we bought the 2014 jeep cherokee it was new.there was no issue with the transmission until we had owned it for about a month.then it started having a rough shimmy as it searched for the correct gear going from 0 to 10 mph and then 10 to 20 mph. Once it reaches about 25 miles per hour there is no issue with the shifting.we have had it back to the dealership 3 times.each time they said it was fixed, but upon leaving the lot, it did the same thing i had taken it in for to begin with.with jeep's update, we now have a long pause going up hill before it gives a rough shift at about 5 mph and then continues to shimmy at 10 to 20 mph.i was told on the third visit they would submit a report to the manufacturer to see what the next step should be to fix the jeep since the updates did not work.however, they tried the same thing again and said they thought it was fixed, but it wasn't.upon completion of the second visit i was told it needed to get use to my driving pattern?what exactly does that mean?what if more than one of us drive the vehicle?i am getting the run-around from jeep on a product they shouldn't have sold me in the first place.everything i read prior to the purchase raved about the 9 speed transmission.unfortunately, that was incorrect since the transmissions in the 2014 jeep cherokees all have the same issue and jeep doesn't really know how to fix them.i believe i need a new transmission; but will have to force jeep to do it and hope it works. My time is work something - just fix it.it's a lemon in my opinion.
At four different random occasions vehicle will disengage the transmission while in drive and become uncontrollable only thing responsive are the brakes. The power steering will go out as well and the vehicle transmission light and parking light will appear on the gauge display. After pulling over on the highway and letting the vehicle sit off for 5 minutes, i would then restart the vehicle and still get a indicator stating to put the vehicle in park when it is already in park. Afterwards vehicle indicator lights would go away after a few restarts and once put in drive gears would shift roughly. After multiple times of turning the vehicle on and off things will return to normal but as stated before i have no clue what triggers the transmission to disengage. It has happened to me while driving through the city and highway going at different speeds.
The car fails to accelerate while driving. It will downshift hard and then feel as if i am gliding along. Warning lights have come on while driving and then go off when pull over to stop. It has totally stopped working on two occasions-no power-then magically starts again. The transmission has already been replaced once and it still has the same problems. It has become a safety issue as i never know if it will accelerate in traffic. The dealer has been told several times. Now there is a recall and the remedy is not yet available. It is very scary to drive.
I was backing my jeep into my yard with a utility trailer attached.i heard a noise and i pushed the gear shift up into park and opened my door to step out of the vehicle and make sure i had not hit something.as i stepped out the vehicle started moving backwards and the driver door struck me knocking me to the ground on my back.the left front tire rolled over my pelvic area causing serious injury. Vehicle crashed into a fence and jack knifed the trailer. Complained to chrysler and they had the vehicle inspected and i received a letter saying they could find no defect. Since then i have had another incident where when i shift from reverse to park it does not engage and slips back into reverse. Fortunately i am more careful and know to double check the shifting mechanism.does not do it all of the time.may be related to towing. Others who have a late model chrysler vehicle with this type of transmission and shifting mechanism need to be aware of this problem and need to be sure the vehicle goes into park when shifted and does not slip out once foot is off of the brake.
While driving about 60 mph the car lost all acceleration and slowed very quickly, the engine light came on and the assist emergency brake light came on ( i think that was what it said. As i pulled to the road side there was littleno rpms . I shut the car off and waited , restarted and still no rpms. I disconnected the battery after googling the problem and restarted and lights where all gone . This was great for about 4 days and maybe 300 miles and again it happened . This time i had my cade reader and received a p1dcd code, i did not clear code but shut engine down and restarted. The car ran with rpms ok but was a bit sluggish . I called dealer when i got home and they said i would have to pay for them to do a diognostic test to figure what the problem is. I drive my kids in the mornings and feel this couldlead to aserious accident . I dont feel safe driving it myself let alone my children with me.
Driveshaft has gone bad at 29,000 miles.shudders at slow take off and driveshaft causes knocking sound from bottom of vehicle when accelerating
Issue 1. Engine: at any time the vehicle's engine will shut off while driving. This issue has happened going 70mph on the highway, and it has happened backing out of a parking spot. I have had my engine shut off on me 5 times, i've only had the vehicle for 3 months. The engine will shut off but all other power will stay on. It seems to happen completely at random, i haven't noticed any relation to speed, type of road, or what the vehicle is doing. Issue 2. Transmission: the vehicles transmission will randomly shift into neutral while driving. When the vehicle shifts into neutral while i'm accelerating i lose complete control of vehicle acceleration. The problem seems to always happen while accelerating. This issue has also happened to me at a wide range of speeds. This issue has affected me over 10 times, last time being yesterday in a school zone. Both issues happen independantly of each other, i haven't found any relation between the two. Both issues cause me to lose control of my vehicle in dangerous situations. The way that fca and my dealership treat this issue as if it isn't dangerous is incredibly concerning. My vehicle has been in the shop for a month now and the only solution service has presented is to put a data recorder on board, with the hopes of my vehicle failing on me. My research has lead to one potential link. Based on a 2016 fca recall #16v529000,insufficient crimps in the transaxle wiring harness can cause the transmission to randomly shift to neutral, and can cause the engine to stall while driving. This recall has been performed on my vehicle and the issues still persist.
Jeep cherokee recall. I live in colombia and i have a jeep cherokee 2014. This truck has left defective in brakes, transmission always.i have not been informed by "demcautos" about the recall.demcautos.demcautos is the concessionaire where buy my vehicle.
Hard shifts, odd shift points, hesitates and lurches into gear
My 2014 2.4l jeep cherokee is shifting out of gear when making a turn and looses power. When it shifts out of gear (or into neutral) the gear shift light will come on. The gear shiftier will not have moved and still be in drive! engine has to be shut off and then i have to try about three time to get it to start again, and it will not start up like normal. It starts up like it is trying to get the engine motivated into movement.when i am able to restart the jeep the gear shift light will no longer be on. It is the second time to happen in a week.
Car began to loose power and started bucking was traveling at 70 mph...then it started thrashing numerous codes and all the lights on the dash started flashing this was followed by a big downshift and then a bang total loss of power on a major freeway. When the car came to a stop it would not disengage from drive then after turning the car off i was able to put it in park. After restarting it all the strong message lights were on as well as different computer messages like check brake, check engine. If you put it in gear it would make a big cluck but no power would only idle.when driving at highway speed the at car looses power and starts to buck and downshift to a lower gear then transmission disengages. Engine stay running but there is no power and nothing happens when you depress gas pedal. This is very dangerous as it happens consistently. Also the transmission many time keeps randomly switching between gears. Dealer again says its a software issue in the transmission. Software recodes have not fixed the problem.
Vehiclewould not go into gear. Starts but won't move. Happened several times.
First - vehicle would shift into park and i could not turn it off.when shifting into reverse, the car would not move.i had to have it towed into the dealer.second - while driving on the expressway, the vehicle gave 5-6 beeps and information panel said, "restart vehicle and service transmission."the car stopped moving forward when pressing the gas.shifting into park (to restart the vehicle) the car vibrated and jumped.restarted the vehicle, the transmission light was on, message says service transmission, traction control light on, and the d(rive) light was blinking.third -all of the above again, except everyone on the expressway was moving at 65-70 miles per hour, and my car stopped in the third lane.this seems to happen when the vehicle is moving and it is getting very dangerous for me and other drivers.
Transmission started acting up feels like slipping and popping in and out of gear
Shift lights all come on resulting in car stalling out on take off.jeep has stalled out on me many times in the middle of intersections.will have to turn off car and restart.
The contact owns a 2014 jeep cherokee. While driving various speeds, the vehicle independently shifted into the neutral position and the service transmission warning indicator illuminated. The vehicle was taken to the dealer where it was serviced per nhtsa campaign number: 16v529000 (power train); however, the failure recurred. The vehicle was taken back to the dealer on several occasions. The transmission was flashed, but the failure continued. The manufacturer was notified of the failure. The failure mileage was 11,000.
2014 jeep cherokee.consumer writes in regards to recall notice repairs.the consumer stated the rear hatch came down on her head. In february 2015, the transmission went out.
I have a 2014 jeep cherokee latitude that is a lemon. It jerks really hard when you take off from a stop, it loses power while driving down the road, the steering gets really tight and you can barely turn the wheel while driving, if you dont wait for the car to jerk twice when you put it in drive it will go backwards in reverse while in drive, the radio and climate controll constantly reset do to power failure, sometimes it dont want to start, the check enine light did'nt even come on until a week after the problems started, it throws warning lights like low tire pressure or traction controll when nothing is wrong, and the dealership wants to charge me $800 (that i can not afford) just to see what they need to do to try and fix it. They don't even know whats wrong or if they even can but they expecet me to pay them!!! i have only had my car 15 months and it only has 38,000 miles on it,and now i find out that it has went way down in value due to all the recalls. What can i do????
When slowing down from any speed foot off gas pedal vehicle suddenly accelerates. Happens at various speeds. Even put transmission in neutral coming to stop and it still accelerates on its own. At every stop and corner just takes off. Yesterday almost hit the car in front of me. I was stopped and the jeep decided to accelerate. Had it at dealer on 9/12/14 for service. Jeep did tranny update but did nothing. Head of service department said i just needed to drive it to work itself out. I thought he was joking but he was actually serious!going to take jeep back to dealer before it kills me ( not joking).getting worse all the time.
Starting around 29000 miles we have been experiencing hard shifting in our vehicle which was purchased brand new. The vehicle symptoms have progressed to the point where it feels like a rear end collision when shifting. There have also instances when we have been accelerating and the engine just revves up and transmission wouldn't engage until finally engaging. This has turned into a major safety issue as it is unknown when this will happen. It is also a safety issue when the transmission jerks so bad which could ultimately cause loss of control. This occurs when the vehicle is moving.attached is images of the amount of force caused by the jerking motion and a video of the phone on the dash and falling of because of one said jerking motion. This has been an ongoing issue since december 2015. The dealership has described this issue as a "operational characteristic".please see video on youtube at https://youtu.be/og2u_xhkrww
The contact owns a 2014 jeep cherokee. The contact stated that while driving at approximately 70 mph, the service transmission warning light illuminated. The vehicle stalled. The vehicle was able to restart after several attempts. The failure occurred on two occasions. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 16,000. The vin was not available.
Major safety issue.my family and i were several close calls resulting from the faulty transmission.for example, nearly t-boned by oncoming traffic because the transmission did not shift into gear causing a hesitation (pausing the vehicle onto oncoming traffic).several other times while approaching a red light, the jeep would jump (yes, literally jump) forward nearly hitting car in front of us.same thing in a drive thru bank or restaurant. Transmission issue began at 6,000 miles and was purchased on 10/4/2014 (within the 2 yr period and before 24,000 miles). I am clueless on what to do?i want to thank you again for your help and pointing me in the right direction if possible...for the record!the jeep is not, i repeat not running correctly.in the last month, we were almost in three accidents.is that what it is going to take, us to get injured or worse?two weeks ago we are approachinga red light and while approaching the car in front of me (about 3 mph) the light turned green.and the car jumped into gear almost hitting the car in front of me.if the car in front of me would not have sped up, we would have hit them.please keep in mind, my foot was on the break while it was jumping fwd.i am no longer driving this jeep till it gets fixed.i want you to know it is unsafe.period.i am not going to put me. My fiance, and/or our kids any longer.ever since corwin dodge has put the new transmission in, the problem has worsened.the issue has been duplicated by service manager jd weatherfieldthe transmission problem has been diagnosed several times and updates were supposedly given???please see attached the last 11 issues with transmission.respectfully request a chrysler buyback option.lemon law.thank you
While driving on 2 occasions this week my car stalled out of the blue and i lost power. Additionally my car on several occasions has shifted into neutral on it owns while driving.after doing research on the problems i found that some 2014 jeep cherokees were recalled for this exact issue but my car was not in the recall.
Takada recall transmission shifts hard in 1 -3 gears, hesitates on acceleration, stays in low gear on steep incline, drops into neutral uncontrolled and lunges car forward when shifting through first three gears.
Transmission shifts hard from 1st to 2nd, and from 2nd to 3rd.it also has a pronounced "wobble after it shifts from 1st into 2nd gear, and continues until it shifts hard into 3rd gear at about 20 mph. After a stop will not go into 1st gear for a second or two, then abruptly surges forward with more speed than the amount of accelerator you are giving it. When decelerating, the transmission will actually go into 4th gear and add fuel causing the tachometer to go up between 500 and 1000 rpm. The transmission although touted as a "9 speed", is useless, as it will not go in either automatically or manually at any speed below 75 or 76 mph even though it easily could at 67 or 68 mph with sufficient rpm to still maintain speed. This jeep is equipped with the towing package from the factory. Towing a 17' boat traveling over 300 miles, the car ran normally on the way to the destination shifting when it needed to and even going into 8th gear a good deal of the trip. On the return trip, the transmission refused to shift out of 5th gear even though the tach was registering 3k to 4k rpm even when going downhill.it also seemed to be losing power and having difficulty going up slight grades on the interstate. A few times i got it into 7th gear by completely letting up on the gas going downhill but as soon as we started up a slight grade it would again go into 5th and not shift into a higher gear. When i reported these problems to the dealer, i was told that this is normal operation for this transmission / vehicle. I've never had a car that did these things and could be called "normal operation".i feel this transmission is a clear danger to all who have bought this vehicle, and the nhtsa really needs to look into this and have chrysler do something soon to rectify these problems before major accidents, injuries, and death are the outcome.
Transmission shifting problem again the outer module was replaced because transmission locked up through the dealership i purchased it from worked well now it's starting to do it all over again ! note dealership has all documentation also there was former complaints file with chysler on this situation before [xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).' *pm
Earlier i reported about having trouble in second gear. Now the transmission is having problem and service transmission light came on in a brand new car with just under 7000 miles. The problem started with jerks during gear shifts from park to drive and vice-verse. Then, i could feel jerks while shifting from 4th to 5th gear and when it would shift back to 4th from 5th, the engine would rev upto 2000 rpm and then slow down. That was kind of dangerous as it would accelerate the vehicle where you need it to stop. All of a sudden, the service transmission light came on the vehicle would not move from 6th gear and i had to stop on the side of the highway. After switching the engine off and on again, the vehicle started driving but the same problem started repeating. I was on a vacation driving up north in north hampshire, vermont and new york and i had to get back home. Somehow i was able to make it home. I'm still waiting for the dealer to give me a confirmation about a loaner car so that i can give it for repairs.
I first bought this car last year late june, first car ever. My first concern with it was that the breaks were a bit off every time i tried to break it would accelerate a little bit then it would stop. Then i took it to service and they told me something was wrong with the transmission so i had to take it to an actual jeep store to get it service i didn't take it right away cause i was busy but then one day after getting gas my car started acting weird and it turned off on me while still being at the gas station so when i turned it off and tried to turn it back on it was kicking a lot and it wouldn't let me move it unless i put it on 'park'. Every time i had to stop at a light it told me to put in on park and put it back on drive once i was ready.i took it in right away they said they 'fixed' it and said it should be okay and if it wasn't my car might be a 'lemon' car. So that was about 2 months ago and there would be some times that the i think engine would start going fast or it sounded like my car was movie when it was actually just parked. But this saturday after getting gas i was heading towards the freeway and my car just turned off on me not once but twice the first time i was at the shopping center so cars were going slow and i had enough power to move it to the side but then i turned it back on and took it home and before i could park it turned off on me okay good things it didn't happen on the freeway or a street that was busy. So i took it back to the dealership today and told them my problem and the told me to take it back to jeep to get it serviced again but i don't want to spend 250$ again on something they won't be able to fix and i need a car but i'm scared to drive this one now after all these accidents. I am going to take it in again but i couldn't do it cause i needed a rental car.
Twice now the vehicle shifts into neutral without notice.it has had two programming upgrades but the problem persists.the "sevice transmission" warning appears and the idiot light also comes on.i have had to coast to the side of the road, put it in park, wait approximately a minute and it will engage but it is in 4th gear only!it will not go though a shifting sequence.i have been able to limp home and park the vehicle.next day when started all seems normal???
Since i bought this jeep new in 2014 its been unable to predictably go from stop to start. This is a major safety concern in stop and go traffic (which is daily where i live). I've had all the transmission flashes and each one seems to work for a week or two before this behavior returns. There's also a grinding/clanking noise when going from reverse to forward - the same noise can sometimes be heard when going over a speed bump.
Was driving jeep and it stopped complete forward movement, wouldn't rev or continue to accelerate at all. Service transmission, abs, and traction lights came on the dash. Towed into dealership and read codes for a faulty wheel speed sensor as well. Reading tons of posts on here about people getting this recall done. Then a new bug gets updated to your software telling you to service shifter. Very worried this will happen to me after i get v69 recall done monday. Transmission has been jumpy/rough shifting since i bought it at 69,000. Have come to accept the fact the 9 speed is a defective transmission. Very sad execution on this vehicles power train components.
I took my jeep in to autonation jeep in littleton colorado where i bought it; after about a year of fighting with the service manager "justine", and service advisor keith!! 5 safety recalls, and now in january of 2016 i thought finally they completed it!! also replaced the pcv unit in the transfer case! leaking; so now i tried using the snow mode after i had the jeep back and it does not engage! i can feel that it doesn't! i got stuck in the snow on the freeway, and was in the middle of the street i had to dig out, and sliding around! i have called the service advisor keith, service manager dave and the general manager steve! and they are ignoring me and not calling me back! i know how my jeep operates in the snow mode and it is a awd it made it in the snow good before they replaced the pcv unit. They apparently don't care about the safety of customers or other people on the highways, because someone could of plowed into me, because the part they replaced is evidently defective.and i also called chryslers corporate hotline and nothing has been resolved! this is a dangerous jeep and should be repaired,
When my vehicle is in motion on city streets and on the freeways, it jerks and lunges and has shifting problems due to a 9 speed faulty transmission system.
When driving the jeep it feels sluggish and appears to trying to find a gear to shift to. It clunks when pulling away from a stop. Sometimes the transmission takes a long time to shift and the rpms go to about 3800 to 4000 before it will shift. This has been an ongoing issue with this model and year jeep. How is it that the government allows auto companies to get away with this. I do not have the money to have this fixed when it is a manufactures problem. I am seeing more than enough complaints to warrant a recall or tsb.
Four wheel drive selection system was totally inoperative.nine speed automatic transmission does not shift into 9th gear automatically. In manual shift mode 9th gear is selected and tach does not drop to indicate higher gear ratio.software was updated but still same problem - #rrt14-040 - was flashed twice but no difference.code reader shows same problem even when update was completed.
I purchased a new 2014 jeep cherokee on nov 11. Car has a very noticeable wobble between 10-15 mph when accelerating from a dead stop. Wobble can be minimal or intense enough to make your legs shake. I've taken it to the dealer five times. The first three times i was told they could not replicate the claim even when a service worker felt the wobble. The fourth time the assistant manager was able to feel the wobble. They finally put it on the rack and could 'not find anything wrong' and said it was safe to drive. I was told to bring it back when the check engine light came on (it never has).the car now will now hesitate to accelerate when driving down side roads and even on the interstate. Now when the car wobbles it feels like it could literally slide off the frame. On occasion the car will feel like it is jumping up the hill. I feel that this car is no longer safe to drive. I also had an incident when driving down the highway at 55 mph the car stopped accelerating and actually slowed down 10-15 mph. Was trying to pull off the road when the car suddenly shifted very hard and began accelerating again. I was told that this was 'impossible' from the service department. I'm also having a major issue with the service department not giving me paperwork!!
After taking jeep in 2 weeks ago to fix the problem of jeep coming out of gear while driving is back. Dealer says it's fixed but problem came back in 12 days. Happens while driving.jeep went out of gear and transmission seized up on the way to dealer last time. This happened on a one lane road in rush hour. Had to call 911 and a tow truck.
19v-447. We began having this issue last year where we had no idea what the cause of it was. Initially the vehicle would begin jerking while accelerating and continue even at high speeds. This was intermittent and whenever we took the vehicle in for service on this they could not replicate it happening. It began getting worse within a few months and one day last month when my wife was stopped at an intersection when the light turned green she accelerated and lost all power to the transmission causing the vehicle to become disabled in the middle of the intersection. We filed a claim and had our vehicle towed to the jeep dealership.. The vehicle will suddenly lose all power to the gas and cause the vehicle transmission light to come on. The vehicle blinks that in order to get the jeep to start up again it must be shifted into park and then it continues to blink the transmission warning. We've been lucky to not have been in an accident yet but this vehicle is unsafe to drive. We were told roughly a month ago when we brought it in for servicing at our local dealership it was flashed and fixed. After researching and finding there was no fix, we were clearly mislead by the repair shop. This happened again 3 days ago where it stopped in the middle of another intersection when my wife was accelerating from a stop and again was disabled in the middle of the intersection. If left for a period of time the jeep will start with the transmission light on and drive for a short period of time before doing it again.
2-18-18 in the morning backing out of driveway engine cut offf. 2) 9-12-17 in the daytimeon a local town rd. Making a left turn engine cut off.5-16-17 daytime stopped at a red light on route 17 hwy engine cut off. 6-16-15 daytime going 20 miles an hour engine cut off in the middle of the road local town road.this is happening because the oil level is below a certain level,however the oil is not at a low oil level according to the dipstick.dealership said we have to check the oil level every time we drive our vehicle.having many problems with engine/transmission still under warranty but i am not getting any help i was told there is nothing that they can do to help me.
Since we bought our car it has had several recalls as well as electrical, computer based, and power train issues. None of which were explainable. We were sinply told to take it to jeep, put hundreds of dollars in to fix it and get it back. We've only had the car for abut 4 years. Yesterday, within a month of the last occurence, our car has frozen on us and will not start. Jeep hasn't done anything about this. We've known several other people who have had this same make and model who have had the same problems. We are not in a financial position to keep putting money into a car that should last us longer, or to sinply just trade it in since we still owe 10k on the car. This has also put our kids safety at jeopardy, has caused us loss of work days on top of putting us in a more financial burden. There needs to be something done about this. It is unfair that we soent so much money on a car that has malfunctioned several times due to being built so poorly.
The contact owns a 2014 jeep cherokee. The contact received a recall notification for nhtsa campaign number: 16v529000 (power train) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect. ...updated 12/14/16 updated 7/5/18
Bought in august 2014; recently noticed a "chunky/jumpy" shift from reverse (out of driveway) into drive; and then when decelerating around a curve at 10-15 mph there was some similar jumpy downshifting in my 3.2l v6 24valve vvt 9-speed auto model; taken into dealership for "re-flash" of software.
While driving service shifter light comes on. When i turn the car off and restart it goes away and then when i start driving it comes on again. It happens sporadically.
Transaxle wire harness s55.would not start .took 5 attempts to start.in the middle of indiana with no dealer within 50 miles on a sunday afternoon.
The contact's daughter owns a 2014 jeep cherokee. The contact stated while driving various speeds, the accelerator pedal was depressed however, the vehicle stalled without warning. Additionally, shifting into reverse, the accelerator pedal was depressed and the vehicle stalled. The accelerator pedal was depressed several times and the vehicle lunged backwards and the rear bumper was scratched. The contact stated that several warning lights and false safety reading intermittently flashed on the instrument panel. The contact stated that his daughter had taken the vehicle to north star dodge chrysler jeep ram fiat (7242 san pedro ave, san antonio, tx 78216) where the vehicle had been serviced under nhtsa campaign number: 19v447000 (power train) however, the failure persisted after the recall repair. The manufacturer was notified of the failure and informed him that there were no further recalls on the vehicle. There was no further assistance provided. The vehicle was not repaired. The failure mileage was approximately 160,000.
Wobble in front end on acceleration. 2nd gear from 1200-2000 rpms. You can feel the vibration in driver and passenger seats. Two new front axles and other parts installed on a brand new vehicle. Also transmission flashed and still problems with rough shifting. I am in the case management group and waiting to here back from them. Don't feel safe in the vehicle but i have no other transportation.
The car consistently downshifts and upshifts violently, especially when letting off the gas. Has also stalled a handful of times while cruising at speeds <20mph.
While turning at a stop light the car slipped into neutral. Check engine light came on, service transmission message on dash, parking brake light came on and also traction control light.pulled over and restarted car still would not engage into to drive. Had to let car sit for 30 minutes then restarted and went back in to drive. Made it to dealership but slipped out of gear one more time on the 20 minute drive. The exact thing has happened 2 more times and has now been at the dealership 3 times in 2 weeks. Afraid for my safety at this point!
Driving on highway car loses power transmission failure warning comes on car stalls this has since happened two more times that it actually failed but continued during course of year to have transmission and loss of acceleration while driving on highway
Vehicle loses power going up hills and has trouble shifting gears.at times when driving on a level surface at a consistent speed, you will feel and hear a loud bang and think something hit you, but it didn't.this vehicle is unsafe, when merging onto a highway, fingers crossed that it will accelerate when pushing on the gas so you don't get hit.i had it at the dealership three times since february 2015 for this issue and was told that all of the software is up to date, that chrysler is attempting to develop a software update that would resolve this problem but it hasn't been developed yet. Was also told that others with this vehicle are having this same problem.i truly believe that this vehicle is unsafe, not being able to accelerate when needed is going to cause a serious accident.
The contact owns a 2014 jeep latitude (na). While driving approximately 20 mph, the vehicle stalled and was unable to restart. The next day, while driving approximately 35 mph, the vehicle hesitated and made an abnormal noise. In addition, all the warning lights illuminated on the instrument panel. The vehicle was taken to a dealer where it was diagnosed that the oil ran to the sensor map and the bcm, fault map sensor, and aero shield needed to be replaced. The vehicle was repaired; however, the hesitation recurred. The manufacturer was not notified of the failure. The approximate failure mileage was 20,192.
From a stop the 2014 jeep cherokee 3.2vvt v6 4x4 often creates a wobble feel while shifting through lower gears. The jeep's wobble isn't felt through the steering wheel but the passengers can feel the wobble and also the driver can feel in in the gas pedal upon acceleration. Upon deceleration the transmission makes a hard clunk feel when nearing a complete stop. The vehicle does not feel safe to drive as it feel the vehicle will leave you stranded. *latest updates were applied by the dodge dealer with no change in drive ability.
While driving on a city street at approximately 45 mph. The vehicle shifted out of gear, lunges and goes again in a jerking/ hesitating manner. Check engine light came on and service transmission light came on. Pulled over put in park and re selected a gear. When doing so it makes a horrific grinding noise and has no power. The battery has been replaced twice since 2014 for a "bad battery" after both of these replacements within 4 months we have now experienced these transmission problems. I stress this is the second time with the transmission issue and also the second time for the battery replacement.
2014 jeep cherokee shifts rough in lower gears, shifts into neutral when driving on highway or coming down hills, and does not accelerate at all when stepping on gas and moving out into traffic, and transmission slipping.when taken to dealership at least 2 times, i reported the vehicle was unsafe.dealership (atlantic chrysler jeep) reported on service receipt, "unable to duplicate concern on road test".
While fully locked in park, the vehicle suddenly rolled backward, into a lake, running over my foot, and dragging me into the lake, in 8-10 feet of water. When the vehicle was pulled out of the water,it was still locked in park, but the wheels rolled freely.
The contact owns a 2014 jeep cherokee. The contact received notification of nhtsa campaign number: 16v52900 (power train); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Vehicle stutters and bucks when accelerating. Feels like it cannot get power and it may stall out
Since the purchase of my new 2014 jeep cherokee the transmission has shifted rough when in stop and go traffic, getting stuck in the lower gear and then finally slamming into the next higher gear causing the car to jump forward - extremely dangerous when in close traffic! it only happens when in stop and go traffic up to 15-20 mph and it seems like it will not shift no matter how much i accelerate then it releases suddenly. On the highway in the higher gears it seems to slip only occasionally. The rear seat belts also have consistently "locked up" removing all slack until you have to pull over and stop the vehicle, turn it off, unbuckle the belt let it all the way back in and then reattach it. Yesterday 4/28/14 it did this again to my granddaughter, when we found a place to pull over it would not let us unbuckle the lap piece or give her any slack in the shoulder strap to get out of it, i was forced to pull into a recycling center and borrowed a knife from one of the workers to "cut" the belt in half so it would release her. Both rear seat belts do this on even roads with no sort of incline or bumps! i will be carrying a pocket knife from now on, what if we were in a accident or needed to exit the vehicle quickly??!! dealership said they would order new belts and have them installed, i have an appointment to take it in tomorrow for them to diagnose the transmission problem & seat belt problem. I will follow up with the remedy or lack thereof. The current mileage is now at 8700 miles.
Two issues with my car, first the transmission failed while driving 70 mph. The car messaged "service transmission immediately" and began to decelerate. I had no control of this process. The abs light came on and luckily i made it off the road. Secondly and independently the brakes make a loud grinding noise when the abs is engaged. The dealer was perplexed by both issues. Cannot tell me what is wrong and assures me my car is acting normally.
Wife was driving vehicle on highway at night, "service transmission" light went on asking her to "put car in park"...she pulled off road and car slipped out of gear at stop sign, where she had to turn engine off and restart. She was able to drive car home with check engine light on. Car is currently with johnson jeep in washington, nj. No contact from them as of yet to issue/repair. I was unaware of recall at time of purchase.i have concerns about safety of vehicle.
Near death experience too many times.have reported this to the dealerships and to jeep headquarters.it is a known issue with jeep and they fail to do anything about it.if you try to accelerate from a incomplete stop (such as slowing down on a ramp and then speeding up) the car does not shift into gear and you are left sitting in the middle of dangerous traffic.eventually it will shift and buck and throw the car into high speed as the transmission tries to catch up to the fuel that was dumped into the engine as a result of the car not changing gears and going forward when the gas was first applied.have narrowly avoided being blind sided in intersections almost daily!!!so sick of jeep not fixing it, and knowing about the issue for years and years and years.it is a death machine just waiting for the nextkill.you can see all the complaints on this year (2014) and (2015) with this car.i have had into the shop repeatedly since purchasing this vehicle new and still no resolution from jeep.they don't care if you die in the car, even though they know the car will not shift into gear when trying to accelerate from a stop or a slow roll. This report wants to know when this happened.it happens every single day since the day we bought the car.i would have reported it daily if i had known this form existed before today.
At a highway cruising speed, when the gas pedal is released and the car is allowed to decelerate itself without pressing the brake, at certain downshifts the car will experience a jump in engine rpm of 1000 and the car will lurch forward and accelerate on its own.this is especially dangerous when going around curves or if there were ice on the road or the car were hydroplaning.chrysler jeep has not released a fix or a recall for this issue and it is being said that it is normal for the transmission to do this.i believe it is a dangerous condition with high potential for accidents unless fixed.
Jeep is not shifting properly when driving. When driving shifts to neutral and warning lights come on. Comes to stop in traffic.when you get it started again it shifts hard. Warning lights for engine and traction control on dash.
The contact owns a 2014 jeep cherokee. The contact received notification of nhtsa campaign number: 16v529000 (power train). The part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
I was driving. Vehicle suddenly stopped moving and gave message that it could not shift until it had stopped. I still had it in drive. It did not move. Finally it did, but i was stuck in the road for a couple of minutes.
My husband and i purchased a used 2014 jeep cherokee limited 4 cylinder for our daughter in 2017. We noticed early on that it had shifting problems with its gears. It would sort of jerk and lunge forward when shifting gears. We purchased the vehicle from a carmax in north carolina. We also purchased the maxcare extended warranty, good for 60 months and 100,000 miles. The car had 38,000 miles when we purchased it. We had it a few weeks before returning it to carmax complaining about the jerking. Carmax said they tried a few things, but ultimately said it couldn't be fixed; that it was just a "jeep thing." and advised us to take it to a jeep dealer if our problems persisted. The transmission issues did persist. It is an ongoing problem every day. It jerks, lunges, doesn't accelerate properly or shift gears properly, and feels unsafe. The jerking happens on city streets mostly, although it jerks almost any other time as well. It will even lunge forward after coming to a stop like at traffic lights for example.a jeep dealer in 2019 performed a software update to the power train module saying jeep was aware of the problems, but the software update would fix it. The update had no affect on the car. No improvement was observed. The car is scheduled to return to the shop for the same issue tomorrow. My daughter feels unsafe in this car.
After starting my vehicle first thing in the morning, i drive less than a 1/4 mile, my jeep will suddenly lose power and stall.this happens in traffic and i become a traffic hazard in heavy traffic.the vehicle tells me to put the shifter in "park" and once i do and attempt to restart the vehicle, it usually takes several attempts, but it will start.due to the issue, vehicles stack up behind me, others attempt to go around me, and when the vehicle does regain power, it chugs along for another 1/4 mile before it seems to be running normally.my vehicle only has 26,000 miles on it, and i should not be experiencing this issue. I am bound to get hit in traffic when my vehicle loses sudden power the way that it does.i lose power steering, and at this point, i am unsure if the air-bags would operate due to the power loss.
Vehicle makes a loud whistling noise when the vehicle starts up, is idle, and when it acceleratesvehicle also jerks when it shifts gears.
Driving on major highway. Heard loud bang then "service transmission indication and loss of traction" came on.i lost all power with no way to keep up my speed. I hit my 4 way flashers and the tractor trailer truck behind me had to brake hard and went into the grass median. I finally coasted to the berm and we got out to make sure everybody was ok.this could have ended in a very different way. I feel it is not safe for me or my family to drive the vehicle. If the tractor trailer driver was not paying attention i could have been killed.
The contact owns a 2014 jeep cherokee. The contact received notification of nhtsa campaign number: 16v529000 (power train). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. Updated 01/11/2017*ctupdated 7/5/18
My jeep was traveling at 55 mph on a state road when it lost power and had to be steared/coast to the side of the road.had we been on an interstate this would have caused an accident, injury or death. The dealer claims nothing is wrong with the car and ready to release it to me today 3/29/16to continue driving as a safe vehicle. In addition, the entire dashboard electronics had to be replaced at 8800 miles, the wiper blades fail, stall, or go off the side frame off the windshield during use causing hazardous driving conditions and reduced visibility, , the key remote fails (not due to dead battery) , the bluetooth reliability is intermittent which nulls the hands-free option for phone use while driving, the front and rear defrost did not work causing reduced visibility while driving in early morning hours and was repaired or replaced at 8800 miles, a rotational squeal was reported at 8800 miles and dealer claimed they could not duplicate.5 months later, the noise continued.after i wrote them directions and sat with them, they replaced a faulty water pump on 4/21/15.the heat deflector shield and the resonator was replaced on 5/21.the car was towed to the dealer after the recent transmission failure.i will not drive the car again and risk the safety of my family or others.
Just bought with 40k miles one month ago (1/21/2017).1 week after buying, while driving through the middle a busy city intersection, the engine shuttered and shut itself off.i was right in middle of intersection.the display indicated that i had to put the car in neutral to restart.i did, but it restarted and pressing gas didn't even rev the engine.i waited about 30 seconds and restarted.it worked and i drove away.found out about safety recall that day and had jeep dealer do the recall the next day..then, 2 weeks later, i was in park at the vet with the engine on, the engine stuttered and did the exact same thing.i restarted it and again, pressing the gas...even flooring it...did not even rev the engine at all.i waited about 30 seconds, restarted, and drove off fine.i got an oil change with full synth (0w 20) oil the next day, because of some reports that the oil could be part of the problem. Then only a week later (yesterday, 2/18/17), i was on a trip to west virginia with my wife (140 miles from home), and was driving away from a stop light (turning right) and it did the exact same thing.the engine just shuttered and shut itself off while driving.i was lucky to drift close to the side of the road, but i didn't even get fully off the road, restarted, and no amount of pressing the gas would even rev the engine.i turned it off, waited 30 seconds, and restarted.it works, though it doesn't seem smooth any more, but now the check engine light is on.i've had many vehicles, but have never had a problem like this.i will be going back to jeep to have them look at it, but i don't want to keep paying for visits where they can't find anything (like a lot of folks with this particular model on the boards).i love this vehicle, but i'm actually afraid to drive it. ...updated 05/11/17
9 speed transmission started having hard up and down shifts at around 10k miles (march 2015).this was near time the fca issued a service bulletin on tcm and pcm for known software control problems with transmission.sw updates were performed, yet transmission continued to shift erratically.problem then developed into lurching during stops and hesitation when attempting to move.the hesitation presents serious concern as the ability to enter traffic or merge becomes difficult and dangerous if the transmission refuses to engage.took back to dealership in june.multiple attempts with sw updates.fca ultimately decided to replace entire transmission.it had 13.8k miles on it.a month later it is shifting hard and lugging again.back at dealership.not clear what fca with do/offer now, as they don't seem to know what is wrong.
Everything that the internet says about the 2014 jeep cherokee tigershark engine and the 9 speed transmission is happening and has been since 2017. It has been to the dealership at least 4 times involving the same thing. Engine stalls on the freeway!!! stops shifting. Wont go into drive. Slams into gears. Jeep says its a battery, low oil or motor mount problem. There is no way this is why this is happening. The transmission and the engine are the problem and they will not fix it. 2020 alone it has been at the dealership for at least 2 to 3 weeks. I have communication and service records, case numbers from jeep that dont do anything, this is unacceptable to not fix something they did not do correctly.
The contact owns a 2014 jeep cherokee. While driving, the vehicle lost power and the transmission indicator illuminated. The vehicle was included in nhtsa campaign number: 16v529000 (power train), but the remedy was not available. The manufacturer was notified of the failure. The failure mileage was 39,963.
While driving, at around 10 mph, the transmission went into service transmissions (limp) mode without warning. In addition, received a park brake warning as well. Currently the vehicle is with the dealership for an assessment of the problem.
Came to a stop light, car would not move all the warning lites came on saying service transmission, service parking brake the engine lite came on the tracton lite came on, when i shut car off and restarted itthe transmission banged loudly and the lite for drive kept flashing, when i would come to a stop the warning message would say put in park and then select gear
The contact owns a 2014 jeep cherokee. The contact stated that the vehicle was included in nhtsa campaign number: 19v447000 (power train). While driving approximately 50 mph, the vehicle would not shift into high gear and caused the engine to rev. The contact took the vehicle to larry h. Miller colorado jeep (350 s havana st, aurora, co 80012, (720) 262-2215) and was informed that the remedy was not available. The manufacturer was notified. The vehicle was not repaired. The failure mileage was approximately 65,000.
About two weeks ago, as i was driving to work in my 14' jeep cherokee, the cluster read brake to park when i was driving up hill and the shifter was still in drive. When this occurred, the vehicle begin to slow down and came to dead stop in the middle of the highway where the vehicle behind me almost hit me from behind. At this point i put the shifter into park turned off the jeep, turned back on the jeep and drove it. The transmission light went on and i decided to take into the dealership as the jeep is still under warranty. The dealership retained the jeep for about a week, they ran updates and looked at the jeep. They do not why it occurred or if the updates they did resolved the shifting issue. At this point, i refused to drive the jeep home for the concern of my safety that it might happen again.
While driving the transmission will randomly fail and cause the care to rapidly decelerate. It will display countless faults and force you to come to a complete stop, turn off the vehicle and do a complete restart. This has happened multiple times and is now at the dealership for the 3rd time in past 30 days. It has happened on the highway, on regular city streets, and even happened while driving it onto the dealership lot for service. On more than one occasion the vehicle has almost caused and accident. 2/11/17 it failed on the congested city street and narrowly avoided being rear ended. It is unsafe and it likely to get my wife or child seriously injured or even killed.
Vehicle will randomly die while driving. We have taken the vehicle to our dealership seven times in the three years we have owned it. The dealership claims the the issue is due to needing an oil change but the oil is less than 4000 miles old.
I purchased this vehicle on december 17th since i have had it..it jerks very hard while driver like it is switch gears when i took itback to the dealer ship cherryhill triplex put on machine nothingwrong but the jeep is still doing it. Took back again on february 17th they still couldn't find the problem but the jeep is still doing the same thing.
On october 10, 2016, i was driving on an access road next to a highway when my car lost motive power. I was driving at approximately 40mph and i did not have enough time to pull over from the lane i was in. My dashboard kept flashing "service transmission" and also to "put the car in park and re-start." for ten minutes, i attempted to re-start the vehicle and begin driving again. Each time i would try to put the car in drive, there was a very loud racket sound from shifting and i had to put the car back in park. Finally, on the sixth attempt, i was able to shift into drive without the sound and i immediately drove my car home. I am disheartened as this was a purchase of a used vehicle only a few days prior, on october 8, 2016, that had only 30,000 miles. Needless to say, my car is already at my local jeep dealership for repair, and not much reassurance with regards to the associated recall, as parts are not ready yet. This was intended to be a family vehicle, but if it stops while driving, it will render my family completely unsafe. The s55 recall concerns a poorly designed wiring harness, that causes the computer to shift the vehicle into neutral while driving.nhtsa recall number: 16v529 recall date: august 22, 2016 manufacturer recall number: s55
The contact owns a 2014 jeep cherokee. The contact received nhtsa campaign number: 16v529000 (power train) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. Parts distribution disconnect.
Since i bought this vehicle, i have had to take to multiple dealers, that could never remedy the "hard jerking, missed gear shifting and repetitive engine light warning and complete engine shutdowns".i now have a vehicle, that i'm told the only fix is to completely repair the transmission, but when the vehicle was under warranty, i was told a computer reprogram would fix the issue.i performed a vin audit, and some of the visits to the multiple dealers don't reflect the actual service, but i have my documents.now i have a negative equity vehicle that i fear to drive, at the moment i just took the car to the dealer, they looked at it and now the engine light is off. I have oral fear the inconsistencies of this vehicle, so i have purchased a new vehicle, until i get a resolve. I took the car to the dealer after multiple complete loss of power on i-80 while coming back from a family trip from nyc. Going 65 mph to have the vehicle loss complete power is insane. The only resolve was to pull over, wait, and try again.
I have a jeep cherokee latitude. It has been recalled 5 times and today shutdown abruptly with a transmission failure.it put me at considerable risk as i was in the middle of fast moving traffic. This is unacceptable. I called the manufacturer and asked that jeep extend my warranty for three years as i have no confidence in the vehicle. So far they have refused. How outrageous. Yes, purchase our vehicle that will put you at risk and expect no compensation form jeep. How do we start a class action suit?
Vehicle does not go while on incline at a stop, revs to 3k rpm then will spin out tires. Delayed start at stop lights and speed ups. Had recall done software upgrade twice, drives fine for a couple weeks then back to it. Had numerous close calls while pulling out into traffic have to let off gas and accel again and pray it goes...
The contact owns a 2014 jeep cherokee. The contact stated that the air conditioning unit failed to work properly. The vehicle was taken to a dealer. The technician stated that the refrigerant needed to be replaced. The vehicle was repaired however, additional failures occurred. The instrument panel failed, the vehicle stalled without warning and the vehicle failed to shift into reverse. The vehicle was towed to the dealer. The technician was unable to diagnose the failure. The manufacturer was notified of the failure. The approximate failure mileage was not available.
The contact owns a 2014 jeep cherokee. The contact stated that while driving, the vehicle jerked while shifting gears. The contact stated that the vehicle was take to david taylor chrysler-dodge-jeep-ram-fiat (2052 us-641, murray, ky 42071) on five separate occasions for the transmission failure. The vehicle was repaired with a new transmission and valve body however, the failure recurred. The manufacturer was not notified of the failure. The failure mileage was 86,000.
The contact owns a 2014 jeep cherokee. While driving unknown speeds in july of 2017, the vehicle stalled and the service transmission and check engine indicators illuminated. The vehicle was towed to a local dealer (darcars chrysler dodge jeep ram of rockville, 755 rockville pike, rockville, md 20852), but they were unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified. While driving 45 mph, the accelerator pedal was applied, but failed to respond and the vehicle stalled. The service transmission and check engine indicators illuminated again. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 40,729.
The car shifts real hard causing the car to jerk at times, then it may stall, it has trouble accelerating and when you do it jerks. It happens from stopping to when your driving
I went to start my car this morning and it would not start. I asked a neighbor for a jump and when i got the car on i shifted into reverse and it shut off. I again jumped it and lights on my dash kept saying service transmission. And all the dash lights went out. I then tried to again put it in gear and the parking break light came on although on the actual light switch it was not illuminated.i tried to take my child to school and was unable to due to the car would drive and then shut off again. I've had this car for less than 2 months from the dealership and seems that my type of vehicle has a recall just not for my specific vin
When i started the vehicle it gave an error message saying service shifter and all red lights on the park reverse drive area beside shifter. So i turned it off and restarted it and the problem didn't show. After researching online, i see it happens often on the cherokee with very few miles on them. Mine has about 36,000 miles. Please recall before people die from these deathtrap vehicles!!!!! this isn't my first serious issue with this car. I paid $24k a year ago for the car and this should not be happening but yet, it's happening to lots of owners. Where are you? why aren't you helping? don't you want to keep innocent victims safe? please please help!
After having a software flash to my transmission i noticed the shift lever becoming harder to use.this happens especially backing out of a drive or when spotting a travel trailer.recently i had a loud noise appear and as i drove decided to shift to neutral to see if it was drive train related.to my surprise i was unable to put the vehicle back in drive and i was on a busy street.i had to come to a full stop before the drive selector engaged.the dealer did this upgrade when the car was in for service without any previous notice.if the car is in any motion the shifter will lock out drive or reverse if put into neutral.i was told this was fiats fix for the problems with the grand cherokee and that it cannot be reversed.i find this a big problem.it sounds like a small band aid fix that created another problem.when my car was new it did not act like this.this is no longer the vehicle i purchased and would not recommend it to anyone.i have not heard of any problem with the shifter mechanism on this vehicle.i want my old shifter back again.this problem makes it difficult to put my trailer in a campsite where i have to go back and forth to park it.i called chryslers 800 number with no satisfaction.again if the vehicle is moving a tiny bit and the shifter is put neutral it is locked out until the car is completely at a standstill.if a child reaching to the front seat accidentally moves the shifter on the freeway into neutral you will have to come to a complete stop before you can engage drive again.
'takata revel': transmission doesn't shift when it is suppose too. The engine revs really high and the transmission gets 'stuck' in between 3 rpms.
The contact owns a 2014 jeep cherokee. The contact received notification of nhtsa campaign number: 16v529000 (power train) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer was notified. The contact had not experienced a failure. Parts distribution disconnect. Updated 01/27/17*ljthe consumer took the vehicle to another dealer, who promptly inspected the vehicle and stated there were no defects found in the transmission system. Updated 01/31/17.
Vehicle read "service transmission" while on interstate going approx. 60mph. Two miles later all power to engine stopped. No problems with power to car, air conditioning, radio, etc. Transmission would not engage consistently, but luckily i made it home. When pressing gas pedal, tachometer would not move and if it did, it would accelerate with what felt like idling power - no ability to truly accelerate.
The contact owns a 2014 jeep cherokee. While driving at various speeds and attempting to accelerate, the gears failed to engage and caused the vehicle to lunge forward. The vehicle was taken to the dealer. The technician stated that the vehicle was working up to specifications. The manufacturer was made aware of the failure and sent out an engineer to inspect the vehicle. The vehicle was not repaired. The failure mileage was 300.
When driving, engine will randomly shut off and display will show "shift to p then to desired gear". At one time it also displayed "battery low voltage" again, this happens randomly in our subdivision after accelerating from a complete stop or turning.
I have received 2 safety recallsr40/nhtsa 15v-461 s 27/ nhtsa16v-240i have taken the vehicle twice to the dealer for the bucking in the transmission.i attempted to bring in the vehicle early august appt.today is 7/25, i was told by the dealership there was time for an oil change,however i need to wait till 8/29 to address the recalls.the recalls sound urgent and i drive everyday. The dealership is making me wait over 1 month. Please helpdealer is hudson chrysler jeep dodge ram625 route 440 jersey city, nj 07304thank you
The contact owns a 2014 jeep cherokee. The contact stated that while driving at various speeds, the transmission inadvertently shifted to the neutral causing the vehicle to lose motive power. The vehicle was taken to an unknown dealer to be diagnosed. The mechanic determined the cause as an electrical failure. Additionally, the transmission software needed to be reprogrammed. The transmission software was reprogrammed however, the failure recurred. The manufacturer was notified of the failure. The contact was informed that the vehicle was not included in nhtsa campaign number: 19v447000 (power train). The contact stated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 42,000. Vehicle has been repaired.
My jeep will jump forward uncontrollably while moving between 9-13 mph. When it happens, it sounds like a bomb going off in the transmission slamming gears down.this happens regularly and can not be controlled. Often times this will happen with the shift lights are all red and you can not tell what gear you are in. I've had this shift module replaced multiple times and on the way home from the dealer will jump again.
Transmission failed, car stopped while driving.on highway. Restarted and had hard shifting and stalling problems.this is second transmission in this car, first was replaced after one year driving.
While driving on city streets or highways, the transmission will suddenly drop out of or while accelerating it will do a hard jump into gear causing a sudden jerk. When going from a stop to start it takes sometime for the acceleration to kick in, pushing the gas but nothing's happening. This has been a problem with no solution from the day i bought it in 2014 to now. Every time in the shop they say this is just a characteristic of the 9 speed trans. When your spending $30,000 or more on a vehicle i want a solution not an "it is what it is" answer.
Very harsh gear engagement while vehicle is in motion. Significant lag before downshift, followed by a harsh gear engagement and the loss of control when vehicle finally accelerates at a high rate. Whole car shakes violently with 1-2 and 2-3 shift. Transmission holds gear while on slight inclines with moderate throttle.
Again the check engine light came on.this is our 2nd engine and the dealer says it is this new engine that needs to be replaced.the jeep will idle rough, shift on it's own, all the same transmission issues.and now the parking brake locked up and i had to have it towed home.i assume it is the transimission because it still will throw it in neutral while driving.
Bought the car about 6 months ago started having issues with transmission shifting and took it in and they told me all it needed was a software update and still to this day i have even more issues car don't start at time and then when it does check engine light turns on and when i try to put it on drive i big a big club i noise and you can really feel the car shake from the shift and and says service transmission and then all of a sudden all the service light come of by far the worse car i have ever bought!! and tell this day i still have those issues
The contact owns a 2014 jeep cherokee. The contact stated while driving at various speeds, the vehicle shifted into limp mode. The contact stated that the check engine and the abs warning lights were illuminated. The vehicle was taken to a local dealer but was not yet diagnosed. The vehicle was not repaired. The contact was relating the failure to nhtsa campaign number: 19v447000 (power train). The manufacturer was not informed of the failure. The failure mileage was approximately 70,000.
When car is startedyou try and put the car into gear, when pressing the gear shift button there is a metal to metal grinding and clicking sound.when i called and told the service adviser so i couldmake an appointment for service he stated what was going on before i finished telling him. Also whengoing from a complete stop or stopping the car,the car will actually lunge forward. Shifts very hard when going from 1 gear to 2 and 3 gears.
Bought this car 12/1/16 and purchased best optioned warranty.car is stalling and locking up steering. 5x in last 3 days.mil light, etc light coming on.after turning engine off and on, car will drive fine other than transmission is jerky.seems like there is a dead spot when trying to accelerate. I put premium gas in this car.there is something definitely wrong with the computer language between fuel intake and transmission shifting gears.bringing it to naples dodge tmrw for service and hopefully will be under warranty.
While driving service transmission display came on.soon after lost acceleration to car unable to drive
Car randomly stops moving while driving, sometimes while turning a corner.seems like it turns itself off, but lights on dash are still on.i'm not really sure what causes it and am hoping that it will be resolved once they have a solution to the current recall for the transaxle wire harness.have brought it to dealer a few times and they keep telling us it has to do with the 20% oil life.i don't see how that would make a car turn off.and why would they make a car that needs to have the oil changed before the oil life is up or at all.
At 15,000 miles my jeep started to shift hard, and get stuck in low gears when trying to accelerate.the check engine light came on.i took it in for repairs, after a week in the shop, i tried to drive it home, didn't even get it home before check engine light was back on and it was back in the shop now needing a new transmission.
The contact owns a 2014 jeep cherokee. The contact stated that while driving, the vehicle stalled with the instrument panel indicating shift to park and shift to desire gears. The failure recurred numerous times. The contact also stated that while entering a driveway or while in reverse and also while driving the vehicle would start to shake and jerk violently. The contact also mentioned that the steering wheel locked up and pulled to the left while her daughter was driving. The instrument panel indicated shift to park and shift to desire gears and also indicated service transmission and also service brakes. The contact powered off the vehicle and restarted the vehicle, shifted out of neutral then into park before selecting drive. The vehicle drove normal to half a block before the failure recurred. The contact stated that the failure persisted. The vehicle was taken to spirit automotive chrysler dodge jeep ram (4611 avenue q, lubbock, tx 79412), but was not diagnosed. The mechanic updated the transmission control software under nhtsa campaign number: 19v447000 (power train). After leaving the dealer, the vehicle started to shake and before reaching her residence the vehicle stalled. The vehicle was restarted, coasted into her driveway and stalled. The contact called an independent mechanic and was advised to contact the manufacturer. The manufacturer was contacted and informed the contact to take the vehicle back to the dealer for them to update the software again. The vehicle was taken back to the dealer but was not diagnosed nor repaired. The technician called the contact and informed her the vehicle was ready for pick up however, the failure recurred. The contact schedule an appointment for a diagnostic test which was still pending. The failure mileage was approximately 97,700.
Was driving the car and transmission started to disengage.rpms were going high but the car was not moving.later that day, the car lunged and the service transmission light came on the car dashboard.the car would go in reverse but not forward.we turned it off, then back on.same issue but the car let us drive it home.had to have the car towed to the dealership.this is a 2014 jeep cherokee trailhawk with only 22,000 miles.the transmission has been acting up since the day we purchased it.it's an automatic shift, but it is very rough, the car hestiates when you press on the gas.not surpised that the transmission has gone out on a 3-year old car with only 22,000 miles - pityful.
Started car and engine light, transmission light and ecs light came on. It was difficult to put car in reverse and drive.car was sluggish and would not auto shift into higher gear.
The contact owns a 2014 jeep cherokee. While driving, the vehicle shifted hard and the check engine, transmission, and parking brake warning indicators illuminated. The contact stated that the engine was running but the rpms did not increased. The vehicle was taken to an independent mechanic twice, but was not diagnosed or repaired. The vehicle was taken to michiana chrysler dodge jeep ram fiat (120 w mckinley ave, mishawaka, in 46545) where a software update was completed. The failure recurred and the vehicle was taken back to the same dealer where the technician cleared the codes. The failure recurred and the vehice was taken to an independent mechanic, but was not diagnosed or repaired. The contact took the vehicle to tyler chrysler dodge jeep ram (1102 s 11th st, niles, mi 49120, (833) 294-1607) where it was diagnosed that the valve body wiring harness failed. The vehicle was repaired; however, the contact noticed the vehicle was not running correctly. The vehicle was taken back to the tyler dealer where it was diagnosed, but the failure could not be duplicated. The recall was completed a second time. The transaxle wire harness, the power control module harness, and transmission control module were repaired. The contact stated that the vehicle was previously repaired per nhtsa campaign number: 16v529000 (power train). The failure continued. The manufacturer was made aware of the failures and provided case number: 71395088. The failure mileage was approximately 81,778.
Received my vehicle back from getting the recall fixed on the transmission. They did the software up. But the transmission is still shifting hard in the lower gears
When driving at highway speeds or low speed on streets vehicle jerks and displays message "shift to paris then desired gear." next message to be displayed is "service transmission." driver has to pull over to shift to park. Vehicle transmission does not shift into gear for several minutes while check engine,and several other icons flash on instrument panel. Vehicle will then stall. After several minutes after power down vehicle, gear will engine and vehicle will run rough. Gears will not shift smoothly. Vehicle has 54,000 miles and has had gear box software flashed already once in the last 90 days.
After doing my homework and research on a vehicle with #1 safety ratings in its class, i am now in a constant state of fear for the safety of not only myself and my family, but to any other innocent people around me. I travel as little as possible in a vehicle that i am still in debt a very large sum of money on. I took delivery of my 2014 jeep cherokee trailhawk, 4x4 on may 28, 2014. The first issue occurred on july 31, 2014 when the vehicle felt as though the engine dropped out into the street of my neighborhood, disabling the vehicle completely; it was not drivable, nor would it shift into neutral in order to get onto the tow truck. (the transmission and emergency braking systems failed) to make an incredibly long story short...i have experienced this same event as well as many others continuously over a 14 month period in regard to failure of my emergency braking system as well as my transmission to include: jerking so much that my purse flies from seat onto floorboard, jerking that causes my daughter to lunge forward into the back of the front passenger's seat, a stalled vehicle on busy highways and streets on numerous occasions, sudden engagement of emergency brake with the inability to release the brake while stopped at traffic lights; i could go on and on. After a total of 20+ trips to the dealerships for repairs (8-10 of these of which were via tow truck), (3) new transmissions, several repairs and modifications to the emergency braking system...my vehicle is still currently out of commission and not in my possession. I received a call on tues. Of this week from the dealership to inform me that a resolution was made; yet another transmission would be installed in my death trap of a vehicle. (this makes #4) to say that this is clearly the definition of insanity is an understatement. Something drastic needs to be done before people are killed.
I was backing out of a parking space and my car refused to go into reverse, but would go forward instead.i ended up having to stop the engine and restart the car in order to get it to go into reverse.a week later, i was driving and stopped for a minute by putting my foot on the brake and when i went to continue my car would not go forward.cars were honking their horns at me but i could not get it to go forward.finally i lightly touched the ignition switch and the car proceeded to drive forward.when i spoke to the dealership after the first incident, they said that i would have to reproduce the problem at least 5 times before they would address it.both incidents happened while i was in busy areas in our town.
Transmission failure display on the dash. The carwould not move after being put in reverse.the car was stationary in the garage. This the second time this happened. The car has beentowed to the dealer twice . The transmission isdoing the same thing as the first time . I am afraid to go on any trips because the car is not reliable . Mileage on the vehicle is 11,000.the vehicle is presently on a recall for the problems with the transaxle wire harness.s55/nhtsa 16v-529.the transmission jerks and hesitates on starts.
The contact owns a 2014 jeep cherokee. The contact stated that while reversing, a loud abnormal sound was heard coming from the vehicle. The vehicle loss motive power without warning. The contact parked the vehicle and discovered that the parking brakes failed to engage. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the tailshaft coming into the power transfer unit where the front axle linked to the transmission fractured and detached ceasing forward motion of the vehicle. Once the vehicle was parked, the park pawl failed to stop the vehicle from rolling. The vehicle was towed to hill view motors located at 5309 us-30 e, greensburg, pa 15601, and repaired under nhtsa campaign number: 19v447000 (power train). The manufacturer was notified of the failure. The failure mileage was 142,000.
My horn will not work at all nor the cruise control is not working at all as well. So is all of the controls on the steering wheel. Also a low headlight went out and i may have a stuck clutch problem as well. I need all of this for my safety, my passengers, and my vehicle safely as well. I am requesting a recall so these matters can be straighten out as soon as possible. I don't know what's going to happen the next day, but i need these situations fixed as much as i can.
The svc light came on. The traction control/all wheel drive/4wd stopped working. I had to pay $2400 to replace transfer case. Come to find out this is very common.
The transmission randomly slips. From a complete stop, the accelerator is depressed all the way, the rpms are at 5000 and the car does not accelerate. Suddenly there is a loud bang and the tires will chirp and the car takes off. The dealer scans the computers and finds no error codes. How can that possibly be with a violent occurrence like this????? i think fca has doctored the software so that it won't show transmission error codes. With all the hundreds of complaints on this problem why aren't you investigating this? do people have to start dying before you get off your asses and do something?
Very rough and jerky transmission ,rough engagement,bumpy when coming to a stop,uncontrollable acceleration after you take foot off gas,almost hitting car in front of me i took vehicle in to dealer,they kept it 10 days they said they hadreplaced the transmission but it is still doing same thing.
This is a followup complaint to (odi number) 10618847. A phone call was made to ntsb referring to this incident (ref 670186). Today while driving in traffic and at an intersection, the 2014 jeep cherokee i was driving bucked violently then stalled. The power steering stopped working and the vehicle was brought to a stop. When i restarted the vehicle, it was not capable of exceeding 3-4mph even though the engine was revving. The boston police responded as i was in a dangerous location and waited with me for an hour until aaa could tow my vehicle back to the dealership. The check engine light and service transmission message appeared on the dashboard.the vehicle was towed to the dealership just days ago under identical circumstances. The last time the dealership performed a 'software update' and assured me that with the new software this problem could not happen again. Any assistance you could provide would be very much appreciated.
The contact owns a 2014 jeep cherokee. The contact received notification of nhtsa campaign number: 16v529000 (power train); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Following transmission related recalls r01, s55, u63, v69, and the latest one in august 2020 w47- the transmission will shift into neutral with out warning in motion. The dealership attempted to reprogram and replace the tcm at no resolve. Jeep has been contacted and responded with a "no goodwill" approach, as in not assisting in any way.
There are significant shifting problems with this model and transmission. Vehicle has been back to the dealership 4 times and issues are still unresolved.this seems to be a much larger product issue with this 9 speed transmission and jeep / chrysler is currently deflecting the issue as a computer problem.
Brought my jeep trailhawk 2014 for recall software update for ptu spline update!why because there ptu unit is defective! software did not fix error message? now my jeep is only 2wheel drive not awd! chrysler will not reimburse for their mistake!took them 6 years to do a call?
The contact owns a 2014 jeep cherokee trailhawk. The contact stated while driving at various speeds, the vehicle would lose power. The contact also stated that the vehicle would not accelerate when the accelerator pedal was depressed. The contact stated the service 4 wheel drive warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed with the control module needing to be replaced. The vehicle was repaired but the failure still occurred. The vehicle was then taken to another dealer a month later where it was diagnosed with the power transfer unit needing to be replaced. The vehicle was not repaired. The contact was relating the failure to nhtsa campaign number: 20v343000 (power train). The manufacturer had not been informed of the failure. The failure mileage was approximately 65,000.
A year ago i purchased a 2014 jeep cherokee. Shortly after i had a scare when driving my car and all of the sudden it jerked me forward as it jumped into the next gear. It felt like the vehicle got stuck as the rpm's would rev up but i went no where then all of the sudden the car jumps forward.there is clearly a issue with the transmission almost getting stuck then jerking you into the next gear. I notified the dealership and they stated they were aware of this problem but there is no fix. I also went home and looked up this transmission issue and was floored by the amount of complaints regarding this same thing! this problem has progressively gotten worse and more frequent when driving. I do not feel safe driving this vehicle with my child in the back seat. I do not feel i should be financing a known faulty vehicle. They should offer a complete buy back to allow me to purchase a safe and reliable vehicle to drive. This is truly an accident waiting to happen to someone soon. Please help!
The contact owns a 2014 jeep cherokee. The contact stated that the gears hesitated to shift without warning. The dealer had replaced the hydraulic pressure sensor and a valve but the failure continued. The contact was later notified of nhtsa campaign number: 16v529000 (power train) but the dealer had not yet received the remedy and part so the contact was unable to determine when the manufacturer may provide a solution for the repair. The manufacturer was notified of the failure and the contact was waiting for the recall repair to be completed. The failure mileage was not available. Parts distribution disconnect.
I went to shift vehicle into drive, vehicle would not shift into any gear.turned the vehicle on and off three times, on the third attempt i managed to get in to shift into drive.vehicles transmission service and check engine lights came on stating "service transmission start from park with vehicle at zero speed." when i had shifted through to drive to move the vehicle the transmission made a clunking sound like it had fallen out of the jeep. I drove it 3 miles to my house only going 30 mph. When i got home i attempted to put the vehicle into park and the transmission would not move past neutral.i attempted to remove key 4-5 times and because of this the dash lights had stayed on.i disconnected the battery and had the vehicle towed to the dealership the next day.
Right after i purchased the vehicle brand new in august of 1914, the auto transmission jumped at 5 mph to 45 mph when shifting gears. I contacted chrysler jeep and the local jeep dealer did one update on the transmission that did not solver the problem. I contacted chrysler jeep customer service and was told several times that they would send me another update for my vehicle in augusto of 2015 for my problem. It is now september 2, 2015 and no second transmission update has as yet arrived for my problem. The problem is still in the transmission and they have not fixed it yet. I now have other recall issues with the power liftgate but as yet no parts and the ro recall that i have not as yet had done. I want the second update for my auto transmission fixed.
Vehicle being considered for lemon policy.vehicle is surging / moving / creeping when stopping at less than 2 mph.wife will no longer drive due to safety concern.has forced us to seek rental vehicle until chrysler approves solution.transmission "klunking" during 2nd to 3rd gear shift change.recent hesitation from engine when starting in 1st gear as normal.this is new transmission and appears to be getting worse since replacement and stall issue reported during highway driving which forced vehicle to side of road with no power.dealer notified.chrysler will not authorize rental vehicle until resolved, very dangerous situation to continue to drive.
Sudden lunges from unexpected downshifts, a lack of kickdown upon attempted accelleration, front-axle vibration (shaking) in low speed in low gears and complete failure to shift into 9th gear.the dealer finally got it to shift into 9th gear at 92mph but it still did not stay in gear.it also has a habit of holding in 7th gear at speeds up to 80mph in level travel on the florida turnpike and other high speed level roadways in central florida.the lunges and vibration are an especially nerve wracking daily experience in stop and go traffic.
While traveling on a trip, i noticed i was loosing speed while going down a 4 lane road.i looked at the control center and the message was "service transmission and the check engine light was on". I was losing speed sopulled off on the side of the road.the engine had quit running and the jeep would not go into any gear.we were in the desert 40 miles from no where!called a tow service they took us to the nearest jeep dealer.next morning the dealership called and said our jeep was ready to go.second time july 14, 2014 while traveling on a 2 lane highway i noticed i was losing speed.the message center said " check battery" again the engine shut down as i was moving to the side of the road.contacted the service dept. Of our dealership.was told to wait 10 min. Then try to start the jeep.it did start and we made it back home. Third time, nov. 20, 2014while traveling noticed the jeep would speed up when i let off the accelerator to slow down or coast.if i applied the brakethe jeep would then slow down.noticed every time i let off the gas the jeep would speed up not slow down.about 30 min. More of traveling time i again got the message "service transmission with the engine light on.i got over to the side of a 6 lane interstate highway and called for a tow truck again was taken to the nearest dealership.at that point 12, 967 miles on the odometer. Six days later when the dealership got around to the diagnosis on the jeep they said it needs a new nine speed transmission.we were home at that time 460 away from where we had to leave the jeepwhen it quit running.being stranded on the side of a road in a new vehicle is not safe but unacceptable performance for a new vehicle.
When going down 6% or greater inclines while driving in the mountains, put the vehicle in 5th or 4th gear to slow it down, but if i touch the brake the car downshifts even further in which it actually speeds up before slowing down. Can understand this if were i using cruise control, but not when i try to control the vehicle speed.liked the idea of being able to select a gear when descending a hill to provide some compression braking, but it should stay in that gear when i apply the brakes slightly.if applied very hardthen should down shift to lower gears.
Transmission acting erratically. Transmission will shift hard into 2nd and 3rd gear. When coming to stop it will downshift in a rough matter. Some times it bangs but is only intermittently. The transmissions works fine on the freeway will work fine only noticeable on city driving. I have taken for repairs and software update several times to the point that i got frustrated and stop calling the dealer. The 36k warranty expired in december 2016.
The transmission continues to accelerate while the brakes are being applied. These problems are the worst between going from 3rd to 2nd and 2nd to 1st gears. The jeep accelerates while slowing down when ample pressure is applied to the brakes.had to swerve off the road onto the shoulder to avoid an accident due to the brakes not acting timely and the vehicle still accelerating due to the transmission. The brand new vehicle has been taken to chrysler two times for this problem and they can't 'duplicate' the problem. Was informed'the transmission is a learning transmission and will adjust to the driver and to wait until first oil change at 3000 miles to see if the problem persist".the problem is still very present and even worsening. Now, with only 1800 miles on vehicle the turn signals are not working properly.the right turn signal sticks, stays on or randomly turns on.while the left turn signal is not working at all. While driving my brand new vehicle (not even two months old) having to use hand signals to communicate when turning left. Furthermore constantly turn right blinker off.less then two months old the vehicle will now go in for it's third repair.this vehicle is very unsafe!!
I was driving in the highway and the jeep stop completely with the parking automatically and in the board was blinking transmission service, literally the truck went crazy i couldn't move the truck in the highways thanks god their were not to much people in the road. I got to do a research and many people have the same complain and the same problem on their jeep cherokee.
The contact owns a 2014 jeep cherokee. When the accelerator pedal was depressed, there was a two second delay before the vehicle would move. The vehicle would then accelerate at a rapid speed and then drop to normal speed without warning. The contact heard a metallic noise in the transmission. There were no warning indicators illuminated. The vehicle was taken to the dealer (dick scott chrysler dodge jeep ram at 684 ann arbor rd, plymouth, mi 48170, (734) 451-2110), but the failure could not be duplicated. The vehicle was not repaired. The manufacturer was notified, but did not offer further assistance. The failure mileage was 25,874.
Vehicle has continued issues with shifting performance, upon slowing down and then accelerating the vehicle hesitates before increasing speeds.
Transmission failed to shift while placing vehicle in reverse to park it. After few attempts including shutting the engine off vehicle made a loud sound an abrupt movement to the rear.
On february 20, 2015, i received the latest transmission software update to my 2014 jeep cherokee.the update seemed to be an improvement, but ever since about march 5, i have been having acceleration issues.when leaving in the morning for work or leaving work to go home, i have about a 200 yard drive to the main road.when pulling out onto the main road, the vehicle is often not accelerating or shifting at all.in order to get it to accelerate, i need to put the throttle all the way to the floor (seriously) before it will accelerate.this has put me in some very bad circumstances, and it seems to only occur when the vehicle has been sitting for 8 hours or more.i have placed a matching complaint via the jeep website.
Oil filter housing assembly is leaking. You can see oil leaking out of a port while running. Oil is puddling up and running down the motor. This can cause engine failure or a fire.. This vehicle was purchased certified pre owned; i am not sure if this is stil under warranty. Definitely is a safety hazard also the transmission on occasion shifts really hard when moving from one gear to the next.
2014 jeep cherokee trailhawk9 spd transmission has been reprogrammed multiple times and transmission replaced once by dealer and chrysler - also paid $5000 for extended warranty.a dangerous problem still exists with no resolution at 45,000 miles. Nothing the dealer can do to keep transmission from violent actions shifting or delayed freewheeling shifting with loud banginglurches.there were two very dangerous near-wrecks when car just rolled out in front of oncoming traffic before "bang-accelerate" - several second delay before transmission shifted. Yield signs are dangerous in traffic you have to come to a full stop and wait several seconds, risking rear-end collisions and angry honking from others coming to fast stops. The alternative is to pause, then accelerate with the transmission freewheeling for a second or two before catching as if you revved the engine and then popped the clutch on an old standard transmission. That is if you are lucky, and it doesn't take longer while you roll out into traffic without it accelerating. Also, multiple times, it felt like the car being hit when i took my foot off the accelerator and tapped brake to slow then accelerate.the transmission free-wheeled, then shifted into an unknown gear - same pop-the-clutch reaction as the brake is released. It also does these things occasionally in reverse pulling out of driveway. The transmission doesn't seem to ever know the speed changed while it was thinking about which gear it should use. I have had to drive to specifically avoid such incidents since i've had the car. Each time in,the dealer says itwas designed that way and will learn to operate better after a hundred miles or so - not. I'm parking it until resolution, driving 2007 kia w/over 104,000 miles. Much safer for the grand-kids, we take care of 40 hours a week. ( 71 year-old disabled/handicapped vet with disabled wife).
I took my jeep into the dealer to have the transmission looked at after the latest software update.it has worsened in its poor performance.it has huge delays shifting and lunges. It also disengages momentarily when braking.the fuel performance has gone down about 3 mpg since the update from 26mpg to 22.5mpg.there is a serious shake in the system at any speed above 60mph.it vibrates when there is pressure to the wheels.costing downhill it seems fine.i replaced the tires and have had them balanced and rotated twice thinking that was the problem.the dealer said they were not able to identify the problem and did not do any repair or correction.it is not right and i am not sure what to do with it.hate to trade or sell it at this point because i know i will take a huge loss on it.
Ongoing transmission issue - even after software updatesthe transmission on this 2014 trailhawk fails without warning. This has always happened while driving on city streets.the vehicle just shuts down, the transmission loses power and forward momentum.the vehicle is still running, but you can press down on the accelerator and go nowhere, steering is also affected.first, we were told by san antonio chrysler dodge jeep that this was an issue with the fuel tank - that filling up the vehicle causes fuel to spill over into some area causing it to stall... Really ?... Okay.then we were told it was a software issue and an update would fix the problem - nope.this has happened to us while trying to make left-hand turns, while traveling in heavy traffic, and while trying to accelerate into intersections or while accelerating out into traffic from parking lots... And it happens without warning - the vehicle just quits.it's dangerous and you take your life into your own hands every time you drive it.the latest software updates were done in january 2017 (which cdj wanted to charge us for).the updates still didn't fix the problem so we left the trailhawk sitting in the driveway - that killed our battery.the trailhawk is at the dealership now and they want $300.00 (250. Plus labor) for a new battery and charge us to do another "transmission software update" because it's "not under warranty" even though we bought the extended 75,000 mile warranty (which was supposed to be a chrysler warranty, but we have recently learned is a 3rd party warranty" -_- .i'm tired of chrysler's inability to fix this ongoing and dangerous situation - and we are still making our payments on a vehicle we can't drive.
The contact owns a 2014 jeep cherokee. While operating the vehicle, the check engine light illuminated and the vehicle lost power and would not accelerate. The vehicle was taken to the dealer where it was diagnosed that the transmission control module was faulty and needed to be replaced. The parts were not available. The vehicle was not repaired and the manufacturer was not notified of the failures. The failure mileage was 11,600.updated04/08/16*lj
Transmission disengages while driving. Display on dashboard say put car in "p" and restart vehicle. After doing what the display states, it goes into drive forcefully and makes a load bang. The engine light comes on along the traction control light. After letting the vehicle sit over night and doesn't occur again for about another 10-15 k miles later. This issue created an unsafe condition. All the times this occurred i almost was rear ended, couldn't make turn to a safe pull off area and happened on a on-ramp entering a highway.
When driving at 65mph on the highway.the engine shut off and the service transmission light came on.i was able to make it to the shoulder.i shifted into park and turned the jeep totally off.i then tried to re start the jeep and it started and still had the warning service transmission and the interior dash lights were flashing, i tried to shift into reverse, neutral and drive when i did i got a big clunk sound, i was able to get off the highway and into a safe highway rest area when i was driving to that location it seemed the transmission was in a midrange gear.when in the rest area i let the jeep sit for about 30 min and i tried to start again the service trans light was gone and the check engine light was on, i tried to shift and there was no issues so i was able to continue home.i have been searching the 2014 jeep cherokee latitude with the v6 motor and this seems to be an ongoing issue with the engine shutting off.this is a major safety issue, and jeep needs to totallyreplace the computer and transmission so this doesn't happen or buy back and make sure all of these are off the highways
Starting in january 2015 (6 months after purchase) i began having issues with the transmission working properly. When my car was stopped or driving below 5mph and i pressed the gas, the car would often times not automatically accelerate (as if itwere in neutral) and after a few seconds, it would violently jerk into gear. Every time i took my car in for an oil change i would complain about it and each time the dealership waved me off and said "that's just the way 9 speed engines work", but would offer to reset the computer (which never fixed the problem). When i received the safety recall (16v529000), i was elated that the problem would finally be fixed! when i called to make the appointment and when i brought the car in, i told them it was my understanding that because i was experiencing problems with the wire harness already, it needed to be replaced, not just reprogrammed. They told me "the safety recall had been updated and we are only reprogramming them now, because there is no longer a need to replace them". I took their word for it. Driving home that same day, i experienced the same loss of motive power. I then did some research and found out that the safety recall had not been updated and it should have been replaced. I am a realtor and therefore spend a lot of time driving in my car. I bought a brand new car 2 years ago in order to guarantee a safe, reliable ride to myself, my family and especially my clients. This is frustrating beyond words.
Transmission failed, starting to work and selected drive and a huge clank!would not go into any gear. Tow truck, dealership for repairs. It was a solenoid in the transmission that had failed.
It vibrates it revs up when in gear it shakes code u11c2,u0001000,u04200,u010100,u000288,u012100.
I bought my car in march 2014, since that time my vehicle has been in the shop 7 times for the same thing. I have been to 3 different dealerships since my car is still under warranty and continue to have the same problem. Yesterday on my way home on a major freeway my car put it self in park and shut off this happened several more times until i pulled over somewhere safe to get it towed. I have 2 small children and feel the vehicle is very unsafe to drive i have contacted chrysler as well regarding this matter. I would like to know when it becomes a concern for people and there families for someone to take action. The dealer ship refused to work with me and put me in a safer vehicle because i am now upside done on this vehicle. So they wanted me to make a 900.00 dollar payment. This to me seems that the dealership and chrysler are more concerned with making profit and sales then they are keeping their customs safe. I hope someone opens their eyes to these types of situations. I called the national highway traffic and safety to report this and the lady on the other end of the line had no concern with dealing with it i asked to speak to a manager and was sent to a voice mail. Good to know that we have these guys watching on backs when it comes to the safety of families.
The contact owns a 2014 jeep cherokee. While driving at a low speed, the accelerator pedal was depressed and the vehicle jerked before moving forward. In addition, the contact stated that the liftgate was activated and failed to function intermittently. The vehicle was taken to a dealer where it was diagnosed that a modular needed to be replaced. The vehicle was repaired, but the failure recurred on numerous occasions. The vehicle was taken back to the dealer where it was diagnosed that the modular needed to be replaced. The vehicle was repaired on multiple occasions, but the failure persisted. The vin was included in nhtsa campaign numbers: 15v393000 (structure) and 15v509000 (visibility) however,the part needed to repair the vehicle was unavailable. The manufacturer was not notified of the failure. The failure mileage was 10,000.
The contact owns a 2014 jeep cherokee. While driving 50 mph, the accelerator pedal was depressed, but failed to respond. The service transmission warning indicator illuminated. The vehicle was taken to the dealer where it was diagnosed that the transmission failed and the valve body and parking brake needed to be replaced. The vehicle was repaired; however, the failure recurred two additional times. On another occasion, the headlights became inoperable and the "head lamp out" warning message illuminated. The vehicle was taken to the dealer where it was diagnosed that the body control module and head lamps needed to be replaced. The vehicle was repaired. While driving 15 mph, the automatic power locks failed to operate without warning. The vehicle was taken to the dealer for repair; however, the specifics of the repair were unknown. The manufacturer was notified of the failure. The failure mileage was 26,000. ..updated 10/13/16
Received a recall notice from fca to take 2014 jeep cherokee in for a transmission recall update.told it would take 30 minutes.took into martin swanty kingman, az monday april 6 2015.picked up tuesday april 7th.turned right back around april 7th because engine light appeared.they cleared the light right away april 7.left martin swanty, kingman transmission jumping unsafely.took back to swanty kingman then swanty bullhead city calls me to tell me they have my car and they can't do the update.will install a new transmission.had to fight dealership for rental because they had my car until april 22nd. Picked up car.still not running right. Almost in accident in parking lot and multiple intersections because car jumps in lower shifting.took car back may 5 shop service mgr states they did not do the proper update on the new transmission need to do 21-007-15 manually not thru computer. Pick up completed car 5/6 still not running right.no return call from dealership in kingman when called 5/11/15.called fca 1 800 # multiple times. Very consoling but not an effective resolution waiting for someone to call me back.not driving this dangerous vehicle anymore.dealership did not approve rental since first time had my car.today car jumped on freeway when excelled to 70 mph. Instead of replacement done under recall placed it under warranty.
When driving the gears do not shift properly and twice already as drivingon the city roads the shifter droppeddown and wasn'tshifting at all or catching speed
Much like other recalls for ptu's on similar models in the same year, mine is having problems with the power transfer unit (ptu) rumbling from the rear while decelerating and applying the electric brake automatically. I feel the manufacturer made a band aid change to the programming by applying the electric brake rather than being forced to replace the faulty ptu in a safety recall. Ultimately this puts my safety at risk and leaves me financially responsible for a faulty ptu. This problem is described in the website below, which led me to this form:https://www.mrblaw.com/blog/2020/06/jeep-recalls-cherokees-for-dangerous-fault-in-power-transfer-unit/
The contact owns a 2014 jeep cherokee. The contact stated that after the vehicle was parked, the shift selector was placed in the park position however, a message on the display stated to shift to desired gear. The vehicle failed to go into park. The vehicle was taken to brooklyn chrysler jeep dodge ram located at 2286 flatbush ave, brooklyn, ny 11234, (718) 713-3000, to be diagnosed. The contact was informed the failure was due to an issue with the transmission. The vehicle was not repaired. The vehicle was not included in nhtsa campaign number: 16v240000 (power train). The manufacturer was contacted and informed of the failure. The approximate failure mileage was 35,000.
The shifter is not intuitive and provides poor tactile and visual feedback to the driver, increasing the potential for unintended gear selection.also while at a stop light the vehicle requested me to park, and when returned to drive the vehicle did not drive, i had to turn the car off and back on.
Shifting into nuetral by itself while in motion under 25 mph
If you slow down then try to speed up the vehicle hesitants at some point it bangs into gear then takes off.i almost was in an accident trying to merge into traffic from a ramp onto a major highway when i applied pressure to the gas pedal the vehicle did not speed up it was like it was stuck in a low gear and would not accelerate this caused the person behind me to swerve around me so he could get ahead of the speeding traffic then my vehicle had a loud bang as it finally went into gear and took off like a bullet. Scared the hell out of me. So yielding in this vehicle is extremely dangerous. I know this happens so i am very cautous when driving as this could cause a major incident to happen and it is scary. I had several recalls on this vehicle and had them all fixed.took this to be fixed, but they can fix it. They knew exactly what i was telling them as they were getting complaints from other owners. Stop and go traffic and slow and go traffic is everyday life this is extremely dangerous to myself and others.
Shifting in the lower three gears is jerky,rough,inconsistane and dangerous....!!!!
The car will randomly throw code and begin flashing transmission problems.it happened to me while driving on a city street in all 3 cases.luckily i was not yet on the highway.this seems to be related to the recall that has no solution. This is not acceptable. The car becomes undriveable while in motion. I commute 85 miles per day on a highway with a 15 mo old baby. This is not safe. There is no solution. I want a way out of the car before seeking litigation. This is the 3rd time this has happened in 6 weeks.
The transmission on our jeep has been in 4 times for this repair and they admit it is a problem with the software.the problem is a hesitation between gears.it happens when you pullout to pass and it takes 3 to 4 seconds for the transmission to respond to the gas input and then it takes off but it is to late and you have to brake and get back in line.it also happens in snow or icy conditions when you add gas it doesn't respond and feels like it is in neutral and then kicks in and you lose traction.this happens when entering a driveway uphill also.i've never experienced this response from a vehicle before and feel it is a safety issue.
The contact owns a 2014 jeep cherokee. The contact stated that the vehicle independently shifted into neutral while driving 45 mph. The check engine warning indicator illuminated. The vehicle was towed to hoffman chrysler jeep dodge where the failure could not be diagnosed. The contact stated that the failure occurred twice. The manufacturer was notified of the failure and informed the contact that the repair for nhtsa campaign number: 16v529000 (power train) was completed. The contact was advised to drive the vehicle to make sure the failure would not recur. The failure mileage was approximately 29,000.
I was in the turning lane to turn into a grocery store and when i accelerated to turn my jeep accelerated then the check engine light came on the service transmission light, traction control light, service parking brake light,there were several lights that came on and my jeep was still running but stopped accelerating as i was turning into the store on a busy 4 lane road and i was pushing the gas but the vehicle would not move i coasted into the start of the parking lot where it was now telling me to shift my car into park as i did then shifted back to drive and tried to finish pulling into the store parking lot andstill nothing. So i put thevehicle into park shut it off sat for a min turned it back on placed it back in drive the check engine light was still on so i drove it to the nearest auto zone to get the code checked because it was a sunday (today 10/7/18) and the dealer ship is closed. They were unable to find a code and once the jeep was turned back on all lights were off. I drove it home and parked it and i am taking it to the deal ship tomorrow. 2 weeks agothursday sept 27th my car stalled and shut off at a stop light while taking my kids to school the morning after filling my car with gas. It started back up immediately then shook like it may die again then nothing. No light indicators at all came on during that incident so i figured it could have been bad gas and thought nothing of it since i didn't have any other trouble til today. My children were with me both times and we got lucky this incident that happened today sunday oct 7th 2018 we did not get hit because i barely made it into the parking.
Service shifter warning is always showing and doesn't reset. The dealership said this is a known ongoing issue with a lot of jeeps. They said early model shifters are faulty and have to be replaced with a newer model.
Transmission shifting problems causing hesitation and/or forward lurching, high engine revving, front end wheel hop. All warrant a huge safety concern. Vehicle has been in for service 13 times over the last 14 months and has still not been repaired. Several star cases opened with no resolution. All concerns confirmed by technician test drive on 6 different occasions and has currently been in the shop for five days.
The vehicle from the time we purchased it from the dealer has had a transmission shifting problem.the problem shifting happens between 1st and 2nd gear and also when you go to stop.recently while driving the transmission seemed to slip and the vehicle was not engaged causing us to pull over to the side of the road. The engine was revving but the transmission was no longer engaged.vehicle was turned off and restarted which we then put the car in drive and moved onto the roadway again.i have brought the vehicle to the dealer for this twice before.on the first visit the dealership said to just drive it and it will smooth out.on the second visit the dealership gave us the first software update which was done in april of this year, but it only lasted around a month or two.the problem is back again and i have made another appointment to bring it in on thursday, july 3rd for another software update.
Transmission failed driving down a two lane hill into town at 35-40 mph. Engine light came on. Transmission did not want to re-engage after complete stop. Felt like transmission was starting out in 5th or 6th gear. Had vehicle towed to dealer. Dealer has estimated replacement of transmission to $5000. That's 25% the purchase price of the vehicle. If transmission purchased from somewhere else, it still has to go back to dealer for computer programming.
I was making a right turn and stopped for a few seconds, and the car suddenly shut down on me - service transmission message came on.took it to arrigo dodge chrysler jeep ram sawgrass in tamarac, fl and was told all my car needed was a 'software' update and it had been checked and passed all tests. They assured me the car had no issues and was safe to drive. I drove the car and within 2 weeks the car did the same thing, while i was at a stop sign. Took the car back in and they told me there was nothing wrong with the car. Safe to drive, they reset it. The car didn't have any 'codes' saved. Which the service person told me, yes i know its malfunctioning but it the codes don't save we can't do anything. This makes the car even more dangerouslast thursday i was driving on i95 at 80mphs and the car started to jerk and shake and within seconds the car abruptly stopped in the middle of the highway! i almost got rear ended by two cars also driving at high speeds. I could have easily died in that car if someone was to crash into me then. Took the car back to jeep and they told me there was a code for the transmission module to be replaced. The technician supposedly drove the car for 100 miles and nothing happen to him. I told them that there is enough information online to know that the transmission in these cars are not safe and are malfunctioning. They know about this, they know what the issue is and they still tell me that the car is safe to drive! i told them to be honest and based on what had happened to me, if what they fixed made sense to solve the issue, they said yes. To not worry about it. Picked the car up on saturday, sunday night the car started jerking and suddenly shutdown while i was driving in the middle of the road, again, almost caused a car accident.it jerks and shuts down so abruptly that my neck hurts from the slamming and whiplash.
Vehicle started losing power while stopped at light in traffic, less than a mile down the road while coming to a stop the vehicle started to lunge forward as if i was accelerating then vehicle lost power and engine stopped. Vehicle message stated to 'shift to park and than select desired gear.' once vehicle was shifted to park and then to drive the vehicle started to lose power again. While driving the vehicle automatically went into 'limp mode' nearly causing an accident. I made the 5 mile journey back home with the vehicle losing power while slowing or lunging while stopping. I am scared to drive the vehicle on the highway as this is almost grantees that there will be an accident. Prior to this day no signs of failing components.
My transmission shifts hard, clunks into gear, jerks, sometimes doesn't respond to acceleration. I had it completely replaced with billion automotive via service manager mike lavin in 2018. The new transmission is acting exactly the same way.
This is the second time it's happened. After i fill up a tank load of gas, the car wants to lunge forward after coming to a stop. It does a few jolts before it picks up speed. Today, when i cranked it, it stalled. I turned it off then cranked it again and it was fine. Then i pulled out the driveway and proceeded to drive down the street (35 mph). When i approached the stop sign, the car said 'shift to park to shift gears.' i shifted from drive to park, waited a minute, then back to drive. The car would not go. I turned it off and then back on, shifted to drive then proceeded to drive. I got up to 45 mph and approached a stop sign. The car said 'shift to park to shift gears.' at the stop sign, i shifted from drive to park, waited then shifted to drive. The car would not go. I turned it off then tried to turn it back on and it stalled. I turned it off then waited a few minutes before turning it back on.
The contact owns a 2014 jeep cherokee. The contact received notification of nhtsa campaign number: 16v529000 (power train); however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. Updated 01/11/2017*ct consumer stated occupant restraint control module software problem. Resolved by dealer on november 2016. 6/27/18
The contact owns a 2014 jeep cherokee. While driving and making right or left turns, the transmission made a knocking noise. The vehicle was taken to the dealer, but was not diagnosed or repaired. The contact received notification of nhtsa campaign number: 16v529000 (power train) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 17,110. Parts distribution disconnect.
2014 jeep cherokee.consumer writes in regards to transmission problems.very shortly after the vehicle was purchased, the consumer noticed spots on the driveway, which then progressed into a horrible whining and grinding noise. The vehicle started to shift erratically and the consumer did not feel she had control of the vehicle. The consumer made an appointment with the dealer, and after having the vehicle for a day, she was informed the entire transmission needed to be replaced. The dealer explained to the consumer, that part of the transmission was porous, which explained the stains on the driveway in multiple spots. The transmission was replaced under warranty.
The contact owns a 2014 jeep cherokee. The contact stated that the rpms increased independently and the vehicle felt rough while driving in third gear. In addition, the vehicle suddenly increased speed and the brake pedal was depressed with excessive force in order to decrease the vehicles speed. The vehicle was taken to the dealer where it was diagnosed that the transmission module needed to be replaced. The vehicle was repaired but the failure persisted.the vehicle was included in nhtsa campaign number: 15v509000 (visibility) but the recall remedy was not yet available. The contact felt that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failures. The approximate failure mileage was 13,000. Vin tool confirms parts not available.
Vehicle has been a constant headache.purchased aug 21, 2018. December something broke, ended up being a transfer case shattered. Damaging our radiator.a week after picking up i still felt the vehicle was off and tried to return to dealer,they didn't have another trailhawk and said they would call me when they did. A few months gone by of hearing nothing. We did a tire rotation and noticed a huge difference in wear. Obviously the front end hasnt been right for months as ai originally complained about.scheduled the vehicle in for service again to find it needs a wheel bearing replacement. Received the vehicle back and the notice the passenger rear is still making a lot of noise, enough you can hear over the radio,and the steering feels tight and pulls to the left.
At freeway speed of 65, the vehicle suddenly had no power, went into neutral, and "service transmission" warning came on.upon trying to accelerate to pull to the shoulder, the engine would simply rev rpms but provided no power, even after trying to shift between neutral and drive.after getting to the side of the road, the vehicle was shut off and turned back on, at which time the service transmission light was still on, but the vehicle worked again.the dealer replaced the entire transmission under warranty but provided no explanation of why it suddenly lost all power on the freeway and could have easily caused a wreck when trying to get over several lanes on a busy freeway.
I have reported three earlier incidents regarding this issue. I have taken this up with gm. They have attempted to fix this 3 previous times. On 9/22/215 the service department replaced part 68214620ab. I was going to an event an hour away on october 17, 2015. I was attempting to pass another vehicle on a two lane highway. The speed limit was 75 and the car in front of me was going about 70. When we reached a passing lane, i attempted to pass going about 80 miles an hour. As i pulled even with the other car, the transmission down shifted and the engine red lined when i pressed the pedal to the floor. The engine roared and did not return to normal rpm until i took my foot off the pedal. This is unacceptable. I was running out of passing lane. Fortunately there was no on coming traffic. I continue to be afraid to drive this car in highway traffic as there is no predicting when it will shift or how it will respond to changes in speed. I have not drivin it very much since the "repair" on 09/22/15 for this reason.
The contact owns a 2014 jeep cherokee. The contact stated that while driving 35 mph, the vehicle suddenly stalled without warning. The contact also mentioned that the service transmission and the brake warning lights illuminated. The vehicle was towed to the dealer where it was diagnosed that the computer needed to be reset. The vehicle was repaired but the failure recurred. The vehicle was taken back to the dealer, who replaced the entire transmission but the failure reoccurred. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 9,000.
Same transmission problem been to get fixed 4 times now waiting on a recall wiring harness that is out yet. Car has been at dealer shop more then i have drove it . Jeep stalls in traffic hard to get started back.then some times if just goes into neutral while driving but most of time it won't shift right and won't go over 25 when this happen. It good when on interstate my wife wont drive it now cause she do t feel safe after it stalled in the middle of the road mutable times.
The contact owns a 2014 jeep cherokee. The contact stated while driving 65 mph, the vehicle stalled. The contact made several attempts to restart the vehicle and the vehicle restarted. The contact stated that the transmission warning light was illuminated. The vehicle was taken to an unknown dealer where the transmission was replaced however, the failure recurred. The manufacturer was not informed of the failure. The failure mileage was approximately 130,000.
The contact owns a 2014 jeep cherokee. While driving 35 mph, "service transmission" was displayed across the message board. In addition, the accelerator pedal was depressed, but the vehicle failed to accelerate. The vehicle was towed to a dealer where it was determined that an update needed to be performed. The vehicle was repaired; however, the failure recurred. The vin was included in nhtsa campaign number: 16v529000 (power train), but the part for the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 37,000. Vin tool confirms parts not available.
Takata recall fill car with gas it will shut off and loose all soeed control and the serbice parking break comes on windshield wipers go you loose power steering lights flash, also car wont go again after you slow down to incomplete stop, also looses acceleration as youre driving with no warning will say to put in park and when you do you eventually loose power steering and you have to try to restart multiple times transmission jumps and jolts when shifting gears at any random time. This all happens very randomly and gets worse any time you put gas in especially filled up all the way have taken to dealer multiple times and they say there is nothing wrong with transmission they cant get it to duplicate issue this has been happening since ive had the car 4 years now and the other issues were supposedly electrical caused by a water bottle under my seat but yet the bottle was removed and im still having problems
Transmission problems! car jerks and slams into gears, upshifts too soon, lunges forward after a stop (sure to cause an accident), upshifts too low causing slow/poor acceleration... Terrible tranny, never had tranny problems like this with a new car. I've driven old work trucks with 200,000 miles that have shifted better than this. Like the car but absolutely hate to drive it and i won't let my wife drive it with these issues. Dealer service, software updates have not helped and a tech told me he just burned up a 9 speed tranny like this one on a new chrysler 200 while doing the latest software update. So i am very weary of having any more 'flash' updates done. Help!
The contact owns a 2014 jeep cherokee. When the contact depressed the accelerator pedal, the vehicle would not accelerate, the transmission indicator illuminated, and the "shift to park and restart" message appeared. The vehicle was taken to the dealer, but the failure could not be duplicated. The manufacturer was notified of the failure. The failure mileage was 28,000.
Sitting at red light-service transmission light went on asking me to put car in park..transmission was not engaged, i would say it was in neutral, i put car in park and back to drive..did not engage..put back in park and turned car off..restarted and put in drive..engaged but very loud engagement and shook car, still saying transmission needs service..took to dealer and they said it needed refreshed..has been to dealer several times for similar issue..other times transmission disengaged while on freeway..dealer refreshed and working ok at this time
My vehicle has always had difficulty shifting and would often have hard shifts between gears. At 22,562 miles i brought my car in for this issue, prompting jeep to update my vehicle's software. The problem persisted, but i was told it was just the performance of my 4-cylinder engine. At mileage 58,160 while driving on the highway and merging lanes, my vehicle completely lost any ability to accelerate and lost all power functions. I was able to use the vehicle's momentum to get into the breakdown lane. The vehicle had a message on my driver's dash instructing me to shift the car to park. After doing so the vehicle still would not start until i shut it off and restarted the vehicle.again, jeep re-programmed my computer.one week later, on 9/25/2017, the vehicle had the engine seize again while driving at approximately mileage 58,511. Jeep determined that the oil level was very low, even though a full-synthetic valvoline 5w20 had been completed at 53,335 miles and the fluid levels were checked at the dealership one week prior to the incident. The dealership performed an oil change, instructed me that after 50,000 miles it is acceptable for the 2014 jeep cherokee models to burn off 1 quart of oil every 1,000 miles and to monitor the oil levels going forward. I mentioned to the dealership that the oil levels had just been inspected at the dealership one week earlier, on 9/18/2017, and was told that fluid levels were normal. As a result, the vehicle would have been burning oil much faster than the 1 quart per 1,000 miles acceptable threshold. I was asked to see if the new oil change would resolve the issue, and to bring my car in at around 60,000 miles to check the oil levels.at 62,052 the vehicle seized again and, upon diagnosis, oil levels were fine. Jeep can determine the problem and cannot offer a solution. It has happened two more times over the last month.
Even after the required recall work and transmission software update, the jeep is sometimes not responding to acceleration for a few seconds, and once it does, it violently jerks forward. My family was almost t-boned due to the lack of acceleration. This does not just occur at lower speeds, i have had it happen on the interstate and while traveling on 45mph roads. The transmission alsofails to downshift when going up a hill. After the software update and when hen the car is in the first two gears and you turn the steering wheel, there is now a noticeable "grinding" coming from around the right front wheel. I have had the car in and out of the shop for a few transmission issues, even when it was a brand new car. I worry for ours and other's safety while driving this car and i shouldn't have to.
A jeep authorized dealership changed the engine oil and oil filter for my vehicle. About 15 minutes after i took my vehicle from the dealership, the incident happened on a highway. "service transmission" warning showed up first, the engine light was on, and some electronic functions were disabled, which include, but are not limited to, the forward collision warning, the parksense, the lane sense, and the adaptive cruise control. The esc activation / malfunction indicator light was on. There was loud rattling noise from the engine, and the vehicle was shaking while moving on the highway. I had a difficult time moving the vehicle off the highway.after i parked on a surface road, i found no engine oil was registered on the dipstick. The leaked oil was splashed over the vehicle's exterior. In particular, it covered the parking sensors and the rear window, which disabled the electronic safety features and greatly reduced my visibility while driving. The vehicles behind me on the highway were also splashed by the leaked oil and were beeping and/or cutting in my lane to complain.the dealership determined that the rubber ring that seals the cartridge housing of the oil filter was broken, causing the engine oil leak. This o-shaped rubber ring comes with the oem oil filter that was installed when the oil filter was changed. The engine was damaged. The dealership stated that no test drive is required to check if there is a leak for oil change service. Three other jeep dealerships confirmed this claim. I believe there is a design defect in the oil filter sealing that can cause life threatening accidents. I believe jeep does not instruct their authorized dealership to implement an oil filter change procedure that ensures a part defect like this would be discovered before the vehicle leaves the dealership.
While driving the transmission service light came on as well as the engine light and began to de celerate to come to a stop.
My jeep when i take the key out it dings saying the key is in the egnition when its not it wont let me lock my doors and now today it wont even start my jeep it dont even turn on. And when going down the road the transmission keeps trying to take off to hard or husitates to go
There is a vibrating sound coming from the center of the steering wheel. You can feel it when touching the center of the steering wheel. The vehicle is in motion when this happens have taken it in 4 times to be repaired it still is doing the same thing. The transmission stopped and would not go after turning the engine off and restarting it it would go but lights still on. Had it towed to dealer.
August 24, 2015:this can be considered an update to report tracking # 10758562.we were taking our 2014 jeep cherokee latitude to the a dealership for service, due to the events reported in #10758562.we were on i-95 when the engine light/service transmission message illuminated.highway speed and performance were not affected, but when we left the highway and were in a stretch of road with traffic lights, acceleration was very sluggish, as in the prior incidents reported in #10758562.no gas had been added since friday morning (8/21), and the jeep was not driven on saturday or sunday.it had been driven 2-3 miles on local streets on the morning of 8/24, without incident.the 8/24 incident means that on the last 4 days the jeep has been driven, there has been an incident each day, involving transmission freeze and/or loss of acceleration.
While driving, the jeep wouldn't shift and then shifted into neutral with a warning message "service transmission" on display and "shift to p then to d" appeared.i tried to break and it acted as if it didn't want to stop.this almost caused a crash in traffic.i quickly put on my flashers so people wouldn't hit me.i manually put the jeep in neutral, it was already stalled, turned the engine off and right back on and was able to put it into park and then drive and slowly drive until i could get pulled over.when stopped the engine would rev on its own and then stall.i had to restart it several times and move it from park to drive and was able to drive a short distance to make it to the jeep dealer.a few weeks ago, after experiencing shifting problems, i had the transmission module re-calibrated and it shifted, though awkwardly, until today when the transmission wouldn't shift, revved on its own, lurched, and then became unresponsive while in motion on a city street in traffic.i can't trust this vehicle or drive it.
The transmission jumps when shifting from first to second gear.the transmission also "drops"when shifting out of park to reverse.
Engine disengages when rpn increases and stress increase, as driving up a hill or increasing speed.
The issue was in fact duplicated by service advisor david o'neil several times when i first had the issue.his way to fix it was the updates.these updates did not work and only made it worse.he will be able to confirm as well as the first three to four service records. Please, let it be known that on 7-26-2016 @4:30pm, youngblood jeep, service manager, mr. Phillips; chrysler llc, district service service and parts manager, tony aguillo; and district field engineer, tyler yoemans, have denied me to get my 2014 jeep cherokee serviced at youngblood jeep.they also stated verbally that lemon law is not an option because its past 24,000 miles and/or the two year purchase date of the new vehicle.first, it was purchased new (10 miles) from youngblood jeep.second, initiated service records since the vehicle had approx. 6,000 miles on it.third, purchase date was 10/4/2014.two years from that is 10/4/2016.i have the 100,000 power tran warranty and the extended route 66 warranty through blu current.before i utilize the route 66 extended warranty i would like to utilize my 100,000 powertran warranty.i was turned away when dropping me vehicle to get it serviced.the 2014 jeep cherokee latitude that i purchased in 10/2014 is extremely unsafe. I was advised that i should bring the 2014 jeep cherokee latitude to a "transmission specialist" i was also advised by my. Phillips that the operating design of the transmission is to completely stop then accelerate after being completely stopped. Two things... One, if you come to a stop light and the light turns green, i should stop before i accelerate?two, when i am turning left and crossing oncoming traffic, i should stop even if i have significant room to turn left?
When going from a stopped or slow speed to a quicker speed the jeep does not respond. It stalls, sometimes in the middle of a road, then will suddenly kick very hard and finally get going. The ca does this if i am merging onto a highway, going on a green light, or pulling into traffic (turning left or right). The way it is acting it is extremely likely that i will be hit. This has been happening for several months. I have take to two different dealerships and told two different things. One saying there was a software update they did that should take care of it, would not explain the update to me. The other saying they could not replicate the problem and everything seems to be operating fine and that this is just the "new 9 gear transmission deciding on a gear"
With our 2014 jeep cherokee 4cyl. We were close to a horrible collision. We were merging onto a major highway when the suv lost power when accelerating and the transmission disengaged. We were nearly sideswiped by a semi!!!!! when giving the suv gas, it downshifted to accelerate and then all of a sudden disengaged and the suv felt like it halted forward slowing down to 15mph. It seemed as if the engine and transmission were not communicating correctly. If the gas pedal was softly pressed the suv would accelerate, however, if the gas pedal was pressed down further, the transmission was just gone! this continued to happen until the car was power cycled off. This is a major safety concern. Brought it to the dealership and they couldn't find anything wrong. I am so scared to drive this suv now. Please investigate and have a safety update soon!!!!
Since the first day we owned this care the shifting seemed not quite right.there were several times the transmission revved before engaging when shifting from reverse to drive.recently a recall was issued with regards to the transmission and the computer software.after getting the vehicle serviced for the recall, the shifting issues became worse and now pose a safety concern.during low speed driving on our inclined gravel driveway we experienced loss of power and rapid drop in rpms momentarily.also while pulling out into highway and accelerating, the transmission failed to shift with the rpm's rose to 5000 which failed to allow us to get up to the speed of the adjacent traffic.we took the vehicle in again for service and we were told all parameters were within specifications and there was nothing more they could do at this time.
After taking the vehicle to the dealership to address the first recall recall s55/nhtsa 16v 529 regarding vehicle changing gears to neutral causing loss of power it happened again on the highway at approximately 70 mph.vehicle was taken back to dealership on or about 9/25/19 to address the current recalls however immediately after the lights for every gear all come on which is one of the signs that thisis going to occur again and in additionthere is now a "service shifter" warning being displayed every other day or so.this problem has clearly not been correctly addressed in the previous recalls.
Within 10 days of the purchase of my new jeep cherokee trailhwak i was traveling slowly through a parking lot and approached a speed bump. After traveling over the speed bump i depressed the accelerator when i noticed the vehicle would not accelerate and the transmission sounded as if it was grinding and almost as of something was loose. That particular issue always happens when traveling over a speed bump. I'm now 7 months into ownership and the transmission is very sluggish. Hesitation is normal when accelerating from astop and really nearly constant. When the car was new i just assumed it was a slow/sluggish transmission but after reading much feedback i understand now it is very common.
While in motion, the car stalled. The car would not then shift to any gear. After continuously trying to shift gears, the car would jump from park to drive. Literally jump. I had to drive home (a few blocks) with my hazards on praying all the way. I called huntington beach jeep first thing in the morning. They towed the car to the service dept. I was told the transmission would be fixed. I tried to upgrade out of the shotty cherokee to a grand cherokee for safety reasons but the dealer would not forgive the negative equity in the car as we've had it for a year. He insisted we put more money down and have a car payment of $600-700 dollars. We refused. We feel jeep does not care about the safety but only the number of cars they sell each month which is a same. Thank god we didn't have a car accident as they my family would be planning a funeral. Maybe that is what it will take.
Transmission not down shifting causing the vehicle to be sluggish while trying to merge into traffic creating an unsafe condition as the vehicle will not accelerate. The transmission also has a bucking sensation from time to time when trying to accelerate as the transmission cannot seem to figure out which gear it needs to be in. The vehicle is currently at the dealer for this safety concern along with safety issues with the forward collision system. We were notified by the dealer that some additional software changes were made to the transmission and it is better, but still not fixed and that"it is what it is" until jeep comes up with a solution. We are refusing the vehicle back from the dealer due to the way the transmission is operating and also with the issues that we are experiencing with the forward collision system. There is currently an open case on this vehicle with jeep. Note:we have had the jeep at multiple dealers multiple times and continue to be told that "it's just the nature of the transmission". In addition, this has been an ongoing issue since purchased new in february 2014.
The contact owns a 2014 jeep cherokee. The contact stated that while the vehicle was in reverse, the vehicle jerked with an abnormal sound. The vehicle was turned off and back on with the transmission warning light illuminated. The contact drove the vehicle to the residence in first gear and parked the vehicle overnight. The following day the vehicle was started and operated as intended. The vehicle was taken to outer banks chrysler dodge (3000 n croatan hwy, kill devil hills, nc 27948, (252) 441-1146), where it was diagnosed and it was determined that the power train module needed to be reprogrammed. The vehicle was not repaired. The failure recurred. The contact referenced nhtsa campaign number: 19v447000 (power train) as a possible solution however, the vin was not included. The manufacturer was notified of the failure. The failure mileage was approximately 90,000. The vin was not included.
Bought this at steve jones jeep in owensboro ky in may of 2014. I took it back to them 4 times complaining about transmission shifting erratically. This is a similar complaint that i have read over and over about on this site and other forums. Jeeps response is to do an other software download. They did 2-3 software reloads but said it was running normal and there was nothing they could do. I have learned to deal with it for last 1.5 years. It has days where it shifts really rough other days it is great. My friends joke with me whether my car is having a good or bad day, seriously! sounds funny but it has been really aggravating. Every once in a while it stalls when coming to a stop at stop signs/lights, or when taking off. To restart have to remove key and then it usually restarts fine. This morning it seemed to be running fine, i pulled out of subdivision and it stalled in middle of road. I tried restarting and it wouldn't, could hear fuel pump up and engine turned over then starter disengaged. During this i was nearly hit by a on coming car. I push if to side of road. After 8th or 9th try it finally started.it had a red warning "service transmission" and engine light on. It stalled several more times after putting in gear.it felt like it was stuck in 3rd gear. I shut it off for 10 minutes then restarted it and warnings were gone and it drove normal to work.coming home it also stalled once while leaving work. Today was the first time this has happened that it nearly caused a major accident.i really fear this problem will end up in my death, i will end up killed in an accident because of a software glitch. I made another appointment foe this saturday at dealer but i already know what the out come will be. They will reload the software and there will be no change. I can not afford to buy another vehicle but after this morning i feel i have to do something.
My jeep cherokee 2014 has 21181 mileage and the check engine light came on .i notice thatthe car was shifting into gear hard and at times would not accelerate when getting on the freeway . So my husband took it to get the oil changed at the dealership where we bought the jeep and they said everything looked good. Well when my husband left all the dummy lights came on he turned right around and went back to the dealership ,the service manager came out and said the tech put the wrong oil filter on and that they would have to redo the oil change . On a month later the check engine light comes on so we call the dealership and ask if maybe them putting the wrong filter on that i would cause the check engine light to come on .the service manager said no that we would have to take it to jeep . Itis still under warranty because it is under the mileage .but i looked on the complaint forum and seen many people having the same problem some having a hard time getting chrysler to help them . And almost all of them having the transmission replaced . I find that to be very disturbing considering i have only had the car for 8 months . I feel that the car should be replaced this is a dangerous situation that could cost lives . Thank you .tacoma wa
Transmission shifts erratically.when stopping and starting at a stop sign, transmission may not engage, then engages with a hard bang into gear.other times when slowing down and then trying to accelerate, transmission may not engage quickly enough.transmission is dangerous as one does not know if the transmission will engage when needed, especially when needed to get out of the way of other vehicles.car has been into jeep dealership 4 times,opened a case with jeep, told this is normal operation for the transmission.the transmission is getting worse and dangerous as you do not know how it will react.
Car shut off then cranked back up began to drive car showed 80 mph only going 45 car running sluggish and engine revving up car then showed service transmission and shut off now service light is on only owned the car for a week seen lots of issues online with this same problem have kids and feel this is unsafe to drive dealer is looking at vehicle tomm.
Accelerating lag when you make a turn, it also hesitates when you accelerate. It's jerking while accelerating and it could be dangerous in the road.
Just entering the highway doing the speed limit of 70 mph with my newborn child all of a sudden my car suddenly stalled / shook/ and halted while trying to find a safe place to pull over on the higher way. The service transmission light came on. This is a huge safety concern that i had to somehow find a way to pull over on the side of a major highway with an infant in the car while my car was stalling out.
A list of the current life threatening and non life threatening conditions i have encountered with my jeep cherokee trailhawk. The most serious being a persistent problem in relation to the transmission shifting and accelerating causing the car to jerk and in some cases whiplash. As an electrical engineer i have seen the electronic repairs made to the vehicle and yet there is still persistent mechanical problems with this transmission. I have encountered lint mode were the car will not move from gears 1, 2, or 3 on 65mph highway which i believe has caused irreversible damage to the car. The issue occurred in july on route 202 in a cattle shoot created by summer time road work i had to continue to drive the vehicle nearly 2 miles until i was able to pull over and asses the issue. Below is a list of current and past problems:-transmission stopped on a 65mph highway (new software loaded still a problem)-shifter locked in drive couldn't shift to neutral took 4 hours to shut car off at dealership (entire shifter replaced)- navigation (replaced two times, on my third nav system)- window motor mechanism (replaced)- moonroof shade and assembly (being replaced this week)-faulty wiring of cigarette lighter causing fuse to blow due to electrical short (rewired and fuse replaced)-speaker (replaced)-waterproofing trim falling off (replaced)-rattling from bolts for seat-belts (attempted fix didn't work)-o2 sensor causing multiple engine starts (replaced)-front seat uneven (replaced)-recalls ranging from hacking to electrical shorts that have been noted to cause a serious electrical fire
The contact owns a 2014 jeep cherokee. While driving approximately 5 mph, the vehicle did not move without warning. The vehicle was towed to big m chrysler dodge jeep ram (859-885-3367, located at 1010 elizabeth st, nicholasville, ky 40356) where the technician updated the computer system, but the failure recurred. The manufacturer was made aware of the failure. The contact later received notification of nhtsa campaign number: 19v447000 (power train) and took the vehicle to the same dealer who once again reprogrammed the transmission control module. The vehicle was repaired; however, the contact did not beleive the failure was remedied. The failure mileage was 55,000.
The past four years i have experienced multiple issues and safety concerns with this vehicle. The vehicle unexpectedly shifts into neutral, lurches forward and even stalls out. Multiple times i have been unable to restart the car.this has happened on highways, back roads residential streets. It is vey unpredictable. The steering wheel locks up. I have had it towed to the dealership and have brought it in multiple times.i always get the same response. "we can not duplicate your concerns.'now all of a sudden there is an actual recall for the complaints i have been reporting for years.i have had two cases with chrysler jeep, however they do not seem to understand that four years of dealing with an unsafe car is a complete joke. The car is in the shop again. I do not have any confidence that this issue will be resolved.
We purchased this from a dealer and a few daya agyer taking it. It started shifting very very hard. Also when you pit into gear sometimes it throws itself into park.
Decelerating on i-75 off ramp to city street, turned off cruse control, jeep stuttered to a stop when lightly pressing brake pedal. Accelerating cautiously, struggled to accelerate, rmp needle revving high,sluggish acceleration, jolted/stuttered to accelerate to 35-mph then accelerated normal.4 miles down city street went to decelerate slowly for stop light, "service electronic brake system." message came on screen, brake pedal became extremely stiff. Brake pedal would not press down as normal. Had to struggle just to get jeep to stop at busy intersection almost rear ended vehicle in-front of me... Placed jeep in park, turned off & restarted jeep, as past electrical issuesin 2017 have happened with deceleration/acceleration (in 2017 turning off/on jeep helped(past in 2017 bad battery cell dealership missed had to take somewhere else for correct diagnose/replaced battery)). Light turned green tried to accelerate through intersection to park in parking lot, jeep barely accelerated to 10-15 mph "service electronic brake system" message came back on after 10 mph was reached.had to jam down foot to barely move brake pedal 2 cm to come to a stop in the parking lot (almost hit building). Went to put driver side window down before turning off jeep & driver side window wouldn't go down. Now safety issue might not be covered under warranty /dealership 70,774 mileage. These safety issues should always be covered for full life of warranty not just to 60,000 miles!!!!!
After being returned to jeep dealership (more than 6 times) and having a new transmission installed approximately two months ago, today (12/5/16) while driving the transmission went into service mode and stopped operating in the middle of a highway.the vehicle could only coast with the engine running.it had to be towed to the dealership.
Car loses power.has happened about 20 times and have had all recalls performed.happens within first few minutes of driving. Car shuts down when decelerating for a turn or stop sign.a transmission message appears. Car has to sit for a few minutes before it will restart.sometimes will happen again after restarting and taking another turn.also seems to happen more often during high humidity weather.after one or two restarts, the car runs normally.has happened intermittently since i have had the car but happened three times 1/16/2017 and this morning as well.
On my way to work on march 16th when my service park brake message came across my screen along with my check engine light and park brake light.about 10 seconds later the service transmission message was displayed.i had no power when i pressed on the gas.i was lucky enough to be in a residential area still and coasted into someone's driveway.i put it in park.when i put it in reverse it shifted hard with a loud thud.it literally sounded like the engine dropped out of the jeep.i still didn't have any gas power so i put it back into park with another hard shift and loud thud.i turned the jeep off and back on.i had gas power and it no longer shifted hard but my engine light was still on.took it in for service the next day.of course they couldn't duplicate the condition with several test drives so they chalked it up to a software update recall "occupant restraint control module".fast forward 11 days later, the exact same thing happens.lost power in gas pedal, service park brake message across screen, changes to service transmission, the engine light, parking brake light and now the traction light all on.when i put it in park then reverse extremely loud and hard thud.then another message came across the screen, shift to p then desired gear.put it back into park with a loud, hard thud.turned off jeep then back on. Got power back in gas pedal and was able to get it home.taking it in first thing monday morning (3/30) for the exact same issue as almost 2 weeks ago.after reading all the complaints on this site and others, it doesn't sound too promising.i bought this jeep brand new in nov 2013.and this will be the 4th time its been in for service.the previous two were for a crack in the transmission case causing it to leak transmission fluid (3/3/14) and for a faulty internal controller in my shifter (5/16/14).
As i approached an intersection and pushed on the breaks the car stalled out.warning lights came on.after restarting the car it stalled out again when i tried to break a second time.this has happened at least 4 times.the last time it happened, the car stalled out in the middle of a main roadway as i approached a red light; i was almost rear-ended.i tried to restart the car.once i got it restarted i tried to put it in gear and the car bucket and stalled out again.i tried a number of times to restart the car and eventually got it started.i eventually got it into gear and started to drive off the roadway.the car drove very jittery and with little to no power.most warning lights on the dash came on - 4wd inoperable; put car into gear and restart, service transmission, traction control problem, battery problem.i have had it to two dealerships.once said it was the battery; i replaced it.the other first said it was oil consumption with the engine but when that turned out not to be the case the dealership and chrysler/jeep are telling me that this is a problem due to overfilling the gas and that the only fix is not to top off the gas tank.really?this only started at @ 42,000 miles.also, i don't think the gas was topped off each time this happened.i also live in a state where you cannot pump your own gas so if the gas station puts too much gas in the car stalls and creates a safety hazard?how much is too much gas?there is nothing in the car manual.there is no warning in and around the gas tank.this is a very serious problem and causes a very dangerous car to operate.there either needs to be a real fix for this problem or the cars need to be taken off the road.*ln*dt
Transmission shifting issues at low speed.hard shifting from reverse to drive.hard shifting from park to any other gear.recent "clunking" in transmission when shifting with several ip lights on.this will happen from time to time.dealer supports sw re-flash, but at this time no effect.
I have had multiple issues regarding the transmission in this jeep cherokee. It fails to move forward after a stop while pressing the accelerator then at about 3.5 rpm takes off and i have had this issue from the beginning. We have done multiple recalls and still there are hard shifting issues and now the ptu has failed.
Takata recallcar bucking when shifting into gear. Also there was a knocking noise when driving at different speeds and when turning the wheel or going over bumps.it got so bad that it sounded like my tire was going to fall off or the underneath of my car. Also my car was shaking when it would hit a bump. There was also a whining noise that would occur when i turned my wheel either way.this problem has been occurring for almost two years now, everytime i brought it back to the dealer they stated that my "car was fine" was not until i brought it to another mechanic that they told me it was my front passenger wheel ball joint.this would occur while the car was on the highway or side roads, as long as the car was in motion. Also my car would have problems when shifting. The car bucked on my on the highway when i was going 65 the car lights started flashing and i got warning lights stating to put car into desired gear, check oil and transmission. I pulled into the break down lane and put the car in park. Turned the car on and off & the same thing happened.
Driving at 70 miles per hour, vehicle suddenly stop accelerate, all lights came on dash, read service transmission.
Transmission service light turns on intermittently, irregular jerking or disengagement of the transmission. When the car is turned off and turned it back on then no issue or slipping with transmission.
I bought a brand new cherokee trailhawk and within the first 8 months the transmission needed to be totally replaced after having significant issues with switching gear.in december 2016 i was driving to nc, with 55,800 miles on the vehicle, the power steering suddenly shut out and i wasn't able to accelerate, all while going 70mph on a major highway. I had to coast to the side of the road.i had to have it towed to the dealership, where they performed a "software upgrade" and gave it back to me.the next morning, the exact same incident occurred on my way to work, in rush hour, at a very high speed.i again had to coast to the shoulder to pull off.the dealership still hasn't returned it, over a week later, because they don't actually know how to fix it.i will never again buy a jeep, and if i ever see my cherokee again i will not feel safe driving it.
The car began losing power without warning.the transmission would shift into neutral without warning, with the resulting loss of power causing a dangerous situation.the issue was intermittent, occurring while turning, while approaching a stop, and when trying to accelerate. The transmission required replacement at my own expense.
The contact owns a 2014 jeep cherokee. The contact stated while coming out of a complete stop, the vehicle shifted into gear incorrectly causing the vehicle to jerk forward. The contact stated no warning light was illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 129,000.
After starting my vehicle, traveling at a low rate of speed, going into an intersection, my vehicle shut off. My dashboard indicator lights came on showing: engine, battery and throttle control.after sitting in the intersection for 3-4 minutes, my vehicle started again, but very sluggish.this occurred 4 times over a 7 day period.i go to my dealership, $175.00 later, they inform me i was 4 quarts low of oil and as a safety precaution my vehicle would automatically shut down. While i'm driving it.? where is the safety in this.?they also told me that my vehicle would use/require 1 quart of oil per every 1000 miles and would increase in oil consumption as the vehicle mileage increased. My current mileage is 47,000 miles.my owners manual states " if the oil light turns on while driving, stop the vehicle and shut off the engine as soon as possible.a chime will sound for 4 minutes when this light turns on."no where in my manual does it state that my vehicle will automatically shut off while driving. I never received any warning or indication that my oil was low.
When "service transmission" indicator goes on, the transmission becomes ineffective and vehicle looses power. The vehicle usually remains in this condition for several hours before indicator warning goes away and transmission becomes operative. Dealership installed a software fix but the problem has reoccurred since the fix. Concerned about safety if problem occurs at high speeds or in heavy traffic. The several occurances to-date have all occurred at low speeds. The internet is full of complaints regarding this issue
Service shifterlong standing jeep issue
Purchased a 2014cherokee trailhawk with 0 miles on oct 25. At 200 miles, and 48 hours later i took it onto the beach. As soon as it got into the sand, it dropped to 2nd gear and rpms shot up to just over 3000. Car would not shift out of second. Temp went up to 230. Later on all computers in car started to flash like white noise. Brought it back to the dealer and was given a variety of excuses. Bad abs sensor, loose fuse etc. Went to pick the car up from the dealer after hours when they were closed. As soon as i turned it on, flashing white noise on all the screens.i also took it on the beach a day or two later, and again car wouldn't shift out of second gear on the beach. The car now began to shift very erratically. It would up shift very fast accelerate when my foot was not on the gas. When coming to a stop it would down shift so hard.when i brought the car back to the dealer, (now with 700 miles on it) they told me they were replacing the entire transmission. They have had the car for 3 weeks total. Finally picked up the car last week.when i got into the car the odometer ready 6000 miles! i dropped it off with 700.i told him for the 3rd time that i did not want it. I have also been dealing with a jeep resolution team from chrysler.its been a week, the car is shifting more erratic than it has since the new transmission. The sunroof leaks water, the windshield is constantly fogged and looks like there is a clear coat that may have gotten on the car that makes it impossible to see when driving. Also, when i turn the floor heat on, the front defroster comes on.chrysler contacted me on friday, and my jeep has officially been deemed a lemon, and i am entitled to a replacement. I don't want a replacement. I want a full refund and to head over to the toyota dealer.
The new 9-speed transmission on the vehicle shifts very poorly. Very harsh shifts at slow speeds from 1st to 2nd gear. There has been a few times when the car did not want to shift out of first and when it did, it slammed real hard into second gear. Also, car will not shift into 9th gear unless you are coasting downhill and going over 70 mph and when it does, there is a clunking noise. Also when driving and need to accelerate suddenly, there is a very large lag time from when you step on the gas pedal and when the car reacts about 4-6 seconds.
After only 21000 miles and regular maintenance at the dealership, my check engine light came on.the dealer would not book me a service appointment any sooner than one week out.two days after the check engine light illuminated, as i was driving on a city street to work, a "service transmission" warning appeared and the vehicle immediately became unresponsive.even switching to tiptronic and no matter how much the gas pedal was depressed, i was not able to accelerate nor have the engine rpm move beyond 1000 rpm. I was lucky that i chose not to take the highway to work or i would have been rear-ended with the car slowing down so much.
The car has had rough shifting between gears 1-2 and 2-3 since i picked it up.i had a recall performed that stated "the transmission control module (tcm) and powertrain control module (pcm) software in your vehicle requires an update that will help prevent potential durability issues with the transmission." this recall took away the ability for the vehicle to downshift to 2nd gear on its own to reduce wear on a faulty part in the transmission.now when i need to accelerate after braking into the 2nd gear speed range my car has to take time to decide how it wants to shift and it is entirely unpredictable.sometimes it throws into 1st and spins the tires and other times i get a dead pedal with a delay before i get any acceleration.this puts me in dangerous situations when i'm trying to merge into traffic and jeep has refused to offer a real fix to the issue.the response from corporate to my dealership is that it is "operating as designed."this is a dangerous workaround by a company that refuses to offer a true fix to the problem and i have no where else to turn for help other than the nhtsa.
Vehicle has had shifting problems since shortly after purchasing. It will shift hard at low speeds with normal driving, when accelerating will rev up to high rpm before shifting at high resulting in hard shift. The issue has made it difficult to accelerate onto the freeway in a safe manner.had have vehicle at dealer four times with multiple software updates and vehicle is still not functioning at what would be normal shifting for a normal automatic transmission.
The transmission is very jerky.the rpm's increase when foot is not on gas pedal.feels like the transmission is slipping.the car lurches forward when stopped.
The contact owns a 2014 jeep cherokee. While driving at an unknown speed, the vehicle shook and vibrated when shifting between first and second gear. Thedealer was unable to determine the cause of the failure. The contact indicated that both front axles and motor mounts were replaced. The computer was also updated, but the failure persisted. The manufacturer was notified of the failures, but no solution was offered. The failure mileage was 1,000.
The contact owns a 2014 jeep cherokee. The contact received notification of nhtsa campaign number: 16v529000 (power train). However, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Last thursday the vehicle lost all power after applying brakes going down a hill, when attempting to start it up again, it remained in the run position but was not functional, engine sounded like a car grinding. Pressing the starter did nothing, the vehicle would not turn off, but remained in the run position but with an abnormal sound and no ability to drive it. I just kept trying to put it in different gears, give it gas and finally the engine engaged and it was driven back up the hill to my home. It was driven to jeep service the next day. They could not reproduce the problem and the "diagnostics" did not reveal a problem. The same thing happened today and it took me about 10 minutes of pushing starter button, tryingdifferent gears and giving it gas to get it functional again. This vehicle has been into jeep at least 3 times for transmission problems. One time the vehicle was worse after going in, and 2 of the times it seemed better initially but was worse again within several weeks.
My vehicle has had hard shifting ever since i purchased it brand new in 2014. There's a slight delay when accelerating which makes it very dangerous to turn into oncoming traffic. In january of 2016, my vehicle actually stopped on me while making a right hand turn when taking my kids to school.luckily the vehicle stopped in the school zone so the oncoming traffic was approaching at a slow speed. It took me four attempts to get the vehicle started again. The service transmission light came on the dash. It had to be towed to the dealership three times in january because it would not start, or if it did, once i started driving the on dash screen would say "shift to drive" and thenthe "service transmission" light would come on. The vehicle stopped while in motion so i had to pull over and wait before starting the vehicle up again. I was told by the dealership that my vehicle needed a transmission update and a new battery. It was explained to me that a bad battery will cost this specific vehicle to have transmission issues. But after the update and the new battery, the hard shifting and the delay when accelerating remained. My vehicle is not safe to drive with my three kids in the car; the hard shifting makes it feel like we will get whiplash and the delayed acceleration makes it feel like the vehicle will can stop at anytime while in motion. I don't think the transmission update that the dealership does is a solution to this ongoing problem because it hasn't corrected the issue on my vehicle.
Approx a year ago-purchased 2014 jeep lattitude from dealer. On test drive felt hesitation in shifting. 1-2-3- gear- seller made note to check problem.took following day. In a day or so again noticed problem.made appointment. Needed software update-now ok. Test drive 3-5 miles.next day-same problem. Mechanic noticed problem. Needed trans replaced. Transfor 2014 & 2015 jeep is a 9-nine speed trans. Week later replaced with same type of 9 speed trans.picked up after serviced--within 10 minutes same prob.back to dealer-mechanic checked--could not duplicate problem--said runs like a 9 speed should.driiver is problem.not used to the operation/feel of a 9 speed. Jeep slips gears, hesitation-safety concern-no pickup when from a stop or changing lanes on the roadway.did some research on google--500 plus documented cases -video of this problem by well known reporter/investigator.i paid a large sum of money for a unsafe vehicle--jeep is aware of well documented issues-also problem does not show up on scanner-so its not happening. Dealer not giving me a fair deal on another vehicle.black hole with no light at the end.note: difficult to continue-recently out of hospital-and shake with parkinsons
Transmission fails constantly, while driving! very dangerous and jeep doesn't know how to fix this safety issue. My jeep has only 31,600 miles!
The car hesitates when i step on the gas.where i live, i have to pull out on main street which is a 3 lane road.i have to find a break in the traffic and pull out quickly.i have almost been hit a coupe of times because the car did not respond when i put my foot on the gas.it will go but very slowly and then kick in a few seconds later causing the car to jolt.this happens very inconsistently.it could happen in the morning for 2 weeks and then not do it for another 2 weeks.i have brought it in to the dealer but of course, it never will do it for them.
The contact owns a 2014 jeep cherokee. The contact stated that while driving in traffic, the vehicle loss motive power and stalled. The vehicle was taken to diehl chrysler dodge jeep ram of robinson (6181 steubenville pike, mckees rocks, pa 15136, (412)722-1800. The dealer acknowledged that the vehicle was included in nhtsa campaign number: 20v343000 (power train) however, the contact was informed that a diagnostic test was necessary to determine the cause of the failure. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was 78,000.
2014 jeep cherokee latitude 2.4l 4x4 - bought 9/14 - rough shifting between first and second gear, delay or lag time during start and stop that have almost caused an accident due to the transmission delay when merging into traffic or during take off from a turn out.when the lag happens shortly into the shift cycle you will feel and hear a thumping sound in the middle of the vehicle.it seems the transmission isn't sure what gear it's in. My jeep has been in for service 5 times for the same issue since 2/18/15. - during service at the jeep dealership have been told that all jeeps shift funny, or have rough shifting. During test drives with tech, service adviser, and service manager, issues are present, and they say it is shifting normal, all jeeps shift hard. The delay or lag of the shifting is situational and hard to repeat to the dealership during any of the test drives.chrysler has only had the software updates, issue is still not resolved. No eta on issue being resolved. Latest service visit 02/09/16 service adviser was on a test drive with me and notice how rough the shifting was, and stated that isn't normal.notes state "still having some shifting issues. Between 1 and second. No dtc's are present. No updates are available.i asked when it will be corrected and been told, they are waiting on another software update.my wife is the primary driver of the vehicle, it concerns me that one of these times, it isn't going to shift or delay/lag to long and cause an accident.
Ordered car through brown motors, located in petoskey mi. Salesman has been conducting business with the family for many years. Car replaced vehicle affected in a major flood, aug. 12, 2014. Picked up car from vehicle courier at a location offsite of the dealership. While driving on the expressway few miles and coming to a stop due to traffic, i noticed that the front end on the passenger side made a very noticeable wobbling motion between 5 and 20 mph. Vehicle has repeated the wobbling sporadically at the same speed upon acceleration and occasionally when coming to a stop. Took the vehicle in and had two recalls performed. One for the side curtain airbag and another for the transmission module. The transmission module adjustment did nothing to amend the front end wobble. Also, on occasion when accelerating to pass another vehicle, the engine revs up to almost the red line on the tachometer before the transmission shifts and the car actually increases in speed. Luckily i have never experienced this on a two lane road while passing another vehicle. Other than that the vehicle performance has been adequate.
The vehicle randomly downshifts into first gear while driving approximately 30 mph. It is a very hard down shift accompanied by getting stuck in neutral. This occurred while driving down a city street.
The contact owns a 2014 jeep cherokee. On numerous occasions, the vehicle drifted backwards while in park. The dealer diagnosed that the software needed to replaced. The manufacturer was made notified of the failure. The contact was informed that the vehicle was not included in nhtsa campaign number: 16v240000 (power train). The contact stated that the vehicle experienced the same failure listed in the recall. The failure mileage was 35,500. Updated 01/05/17*ljupdated 01/12/17.
The contact owns a 2014 jeep cherokee. The contact received a recall notice for nhtsa campaign number: 19v447000 (power train). The contact stated that the manufacturer failed to provide the part within a reasonable time frame as the interim notice failed to specify when the part would be provided. The dealer was not contacted. The manufacturer was contacted. The contact had not experienced a failure. Vin tool confirms parts not available.
The contact owns a 2014 jeep cherokee. While driving at approximately 15 mph, the vehicle upshifted without being prompted and then returned to original shift without warning. The failure recurred numerous times. The vehicle was repaired under the manufacturer recall, but the failure persisted. The vehicle was taken to the dealer where the failure was undetermined. The manufacturer was not notified of the failure. The approximate failure mileage was 12,000.
Shift park brake then service transmission. It came on when i first bought the vehicle and continues till this day. When i bring it in they say it's a software update and continues to do the same thing. It's getting worse and worse by the day and i'm scared to drive my own vehicle. I bought the jeep because i heard they were good long term vehicles. I've only had this car for four years and i know i will not let my son drive it!
My husband was sitting at a traffic light and accelerated when the light turned green. As he proceeded through the intersection the vehicle made a loud pop noise and then the engine went to a high rev and the vehicle would not move.he coasted down a hill with no power and was able to pull into a parking lot. A few months before the transmission failed, i had noticed that the vehicle kept jumping while i would have my foot on the brake. When i had my oil changed at the dealership last fall, i asked if there were any recalls and explained how the vehicle would jump - as if i had been rear-ended - and i was told that my vehicle was up-to-date on all recalls. I only had 59,082 miles on my vehicle when the transmission failed.
While traveling at normal speed in snow mode. The car started to shake a little and was making grinding noises. I drove about ten miles to my host and made an appointment. When i drove the jeep to the dealer the problem got do bad i thought it was going to break down. I dropped it off and later found out it was the power transfer unit. The part is on back order and i am told i won't get my jeep back for three weeks. I have only had it for two weeks.
At low speed turns, left and right, ie in a parking lot or turning at an intersection, popping and groaning from front suspension/steering assembly. Very audible and ratcheting feel can be felt in the frame and steering wheel. Not an issue when driving straight or at speed. First trip to dealer...could not duplicate. Next day, after contacting jeep consumer service, the jeep was taken back to the dealer and i test drove the vehicle in the parking lot for the service consultant. The popping/groaning noise was evident in every turn and the car was taken into the service area for suspected "suspension" problem. Next day contact with dealer...they think it is either the axles or transmission. Called jeep and they called dealership. I was then told by jeep they were replacing the axles. Subsequent msg from service department confirmed they were changing the right front axle but it was back ordered. Now two days...no jeep, no transportation, no loaner. I am a master army aviator with thirty years of flying. I know when a machine is broke or about to be.
When decelerating for a speed zone, the transmission downshifted from 5th to 4th, the rpms went up approximately 1000 and the car accelerated.the 'unintended' acceleration characteristic is also evident on downhill driving in the mountainous terrain.this occurs or a frequent basis and was evident prior to, and after, a transmission/tcm replacement.my wife no longer feels safe driving this vehicle and has gone back to using her subaru for commuting. There are obvious issues with the engine/transmission control firmware/hardware which need to be addressed.
While driving on a busy highway at around 40 mph, my 2014 jeep cherokee suddenly stopped accelerating. A message displayed on the dashboard saying "transmission needs service" with the check engine light, parking brake light and the traction control light all coming on at the same time. We were able to coast off the highway and into a gas station parking lot. I am very surprised we did not get hit from behind!we have had prior issues with the transmission such as hard shifting and sudden acceleration with increasingly high rpms while the car was coming to a stop. We took the car in to have the transmission serviced but the dealership service department could not recreated the issue and said there were no problems, the best they could do was to reprogram the transmission. Needless to say the reprogram did not fix the problem. After looking further into this issue, i have found several complaints from other owners with the same exact issue.
Extremely hard and ruff shifting from 1st to 2nd and 2nd to 3rd. It doesn't matter if its a hard acceleration or a soft acceleration, in a turn or straight line. Took it into jeep dealer and they told us it was just a leak and that the transmission needed to be re calibrated. It immediately got worse. It feels like the transmission/engine is going to rip itself out of the car. We called them multiple times to report the issue was worse than before and we were told it needs to "lean the way we drive" and "adapt". We knew this was a half truth and took it back. Apparently the problem is so bad the transmission mounts are about to break. The problem is as bad as ever, the dealer refuses to acknowledge the issue. Please create a new recall as this issue is causing accidents. I was accelerating from a stop and the car jerked so hard when shifting gears i literally hit the median trying to avoid the car in front of me.
My jeep, after getting gas, stalls out, wants to jump into gear, stall while driving, and at stop lights wants to stall. I believe it is a computer problem that is effecting the transmission.as this has happened before, it seems as though when the computer has an opportunity to re-boot, a day later, it seems to be fine.although the problem seems to "fix" itself, there still issues with the way the transmission shifts.this needs to be addressed and a recall on the issue needs to take place.
Car intermittently has extremely rough shifts going from 1st to 2nd and 2nd to 3rd and will sometimes just not go anywhere during these shift points for a second or two, creating a problem when entering traffic.problem seems worse if the car is on an incline, even a slight incline. Have had several software updates, but the problem persists.
Transmission feels like it is slipping while in motion and it randomly goes into neutral which had to be put into park and then back to drive in order to move. Sometimes it requires a complete engine restart. This has happened randomly and always when i'm driving and on the road or highway but luckily was always able to pull over to the side avoiding a major accident.
On 6/24/2014 was driving down highway when engine light came on for the first time, there was no loss of power or anything the light just came on. Called dealership as i had only had the vehicle 35 days. Brought it in was the air intake dealership had it for 5 days. Then in october 27th engine light came on again. Called dealership brought it back in light went off when i brought it up there had them check for recalls. 10/31/2014 brought it back as light was on again.11/15 brought in because it was not shifting properly it was like the lower gear didn't want to go into the higher gears and shifting really hard, they had it for two days this time. . during thanksgiving tire light came on the factory tire had a defect and had to go to the goodyear dealer for them to replace it. Dec 27th called dealership again its not shifting correctly and engine light is on again, at a stop it jerked back and i had to turn the car off and restart in neutral to put back into park. All the lights came on in the dash. I thought i hit something but was just the transmission acting up. It red lines before switching gears took it to the dealership on 12/31/14 to figure out why this is still going on. . as of 1/11/15 it is still at the shop as they are waiting on more "updates" from chrysler.
The transmission is exhibiting numerous symptoms of failure including abrupt and harsh shifts.it also went into a mode where the vehicle would not enter drive or reverse with many error and warning messages and lights.there were saved error codes that the dealer erased prior to troubleshooting, and the error codes did not regenerate.during this recent failure, i was stopped in the middle of the street and unable to move forwards or backwards.turning off the ignition and then restarting the engine allowed the vehicle to be backed off the street albeit with most of the warning indicators and error messages still active/
This is my 2nd complaint since the transmission issue on 8/6/19 (tracking #11242090). I have not received an update regarding that issue. I followed up with the manufacturer who informed me that my vin was not associated with the recall. On 8/7/19, i had the dealer perform a diagnostic test and they found that my suv required a software update on the transmission and powertrain. The same recall affecting the 3.2l but not issued to my vin. On 9/8/19, my suv began surging multiple times when i was in idle at city stoplights and died when in shifted into park three times within an hour. The only indication of an issue on my dashboard was the battery light that came on once the car died. The dash and radio continued to perform fine but the engine shut off with the key still in the ignition. I had the battery tested on 8/06/19 along with the alternator and terminals and they were at 100%. The battery was new when purchased 11/2018. I'd like to resolve this issue in order to feel safe driving this vehicle. I can provide further documentation from the dealer bayside chrysler dodge jeep ram 10535 automall parkway, d'iberville, ms 39540 or it can be requested from them directly.
This vehicle has been serviced 2 times since i have owned it due to loss of motive power.now i am receiving a recall for an issue that could cause the same type of motive power loss and potential crash without warning.i travel significant miles every day with this vehicle and with my children.this is putting lives at risk and i am significantly concerned about this recall.i called a jeep dealership today and was told it could be months before this is corrected as parts are not even manufactured yet for this issue.
On a rolling stop or bump stop the transmission will not downshift and stays in 3rd gear. Acceleration is dangerously sluggish, as you step harder on the gas as traffic approaches the transmission slams into 1st gear or goes into neutral. I have reported this to the dealer many times. Have all the latest flash updates. This transmision is dangerous !!!
Wobble between 15-20 mph i didn't notice it until 2 days after purchase in november of 2013. It's now been 10 months with no fix. I've seen many people having the same issue on jeep forums. Some had axles replaced, and some had both axles and transmissions replaced. Nothing seems to fix the problem. Jeep has to be aware of the problem but i can't even get an acknowledgementthat they know problem exists much less a fix. Who knows what damage this could be doing to parts on the front end. How about jeep just admitting there is a problem and they are working on a fix!
When shifting from a parked position, rolling stop, or just at a stop sign, it will not shift right away and then it will lunge into gear and lunge you forward as well. It has gone from a neutral position to drive and it wouldn't stop lunging. The check engine light came on and said the transmission needed serviced. I had to put in park, turn off the car, and then wait. Once i started it back up and wasn't lunging constantly but still did when shifting. It seems like this is a common problem that needs to be fixed by jeep. These problems have happened on city streets and highways.
This is the second incident since purchasing the vehicle new in 2014. Less than a year after purchase the transmission had to be replaced.this incident the jeep lost all power and would not go into either drive or park creating an extremely unsafe situation. Was told it had to do with a recall and needed a new pcu. That was two months ago! i am still without my jeep and have now been told it needs another new transmission.
We leasedthis car in 3/14 with the thought of problem free driving. The first week we felt as though the car was hopping when shifting. Then the steering wheel would squeak when you turned it (found that odd). Took it back to dealer they did a flash change but did not road test it. They said we need struts and they are on back order till who knows when. So now we set here afraid to drive it but still have to make payments. I am a 68 year old women who does not want to drive a year old car. Oh btw the car still does hop when it shifts. Can anyone point me in the right direction to turn this car in?
The vehicle has a consistent issue of shutting off while driving after refueling. Issue usually occurs within a mile of the gas station. The car will begin stuttering and lunging and will shut off stopped or even at highway speeds. The panel shows a transmission light and engine light and will not function again until after putting it in park, turning off the accessories and restarting the vehicle. The vehicle runs fine after restarting, and will not have the issue again until refueling. The vehicle shutting off on the highway is a very dangerous and nerve-racking experience.*dt
The car stalls when giving it gas leaving me and my family vulnerable in intersections as well as shifting very roughly.
The contact owns a 2014 jeep cherokee. The contact stated that the transmission failed to shift properly and there was constant unintended acceleration when the gears changed. While changing gears to pull into the driveway, the vehicle surged forward into the garage without warning. The contact applied the brake pedal with force when the failure occurred. The vehicle was taken to the dealer more than five times, but they were unable to replicate and diagnose the failure. The vehicle was not repaired. The failure continued at random. The manufacturer was not notified. The failure mileage was not available.
Episode one: while driving up hill at about 30 miles and hour car jerked into neutral, instrument cluster flashed engine light warning, transmission light warning, parking break warning, traction control warning and flashed "service transmission" and service parking brake". Operator restarted car three times before transmission would engage. This cleared all warnings except "check engine"light.car was driven to dealer where without documentation they stated that they flashed the transmission control module and then car was returned to owner.second episode: on sept 3, 2015 operator was driving about 55 miles per hour when suddenly with a jerk the car shifted into neutral and the car jerked into neutral, instrument cluster flashed engine light warning, transmission light warning, parking break warning, traction control warning and flashed "service transmission" and service parking brake". . operator was able to pull over to the side where he restarted the car about 4 times before transmission would engage. Then about 10 miles further on the road, coming up to a stop sign the same behavior reoccurred. Car was delivered to dealer on 9-03-2015 and their service report of 9-04-2015 indicates that they flashed tcm,bcm,ipc and r40 recall.episode three: september 6 2015 operator was driving car up to stop sign car jerked into neutral, instrument cluster flashed engine light warning, transmission light warning, parking break warning, traction control warning and flashed "service transmission" and service parking brake". From that point to the dealer operator noted that the engine rpm maintained at about 3000rpm instead of fluctuating normally as with normal driving.
Car has experienced significant transmission issues since taking delivery on 1/26/14. Hard shifting between 1, 2 and 3rd gears both up shifting and down shifting. Down shifting feels like being rear ended when gear engages and car will jump forward to a stop. If car has not fully shifted into 1st gear before acceleration (as in slow/go, stop/go traffic) it will jump into gear, again feeling like the car has been rear ended or kicked. Significant hesitation engaging gears during acceleration especially entering the freeway. Sometimes on deceleration the rpm revs up and the car feels like it is going to "break loose" and i have to press the brake to engage gears. The dealer has attempted to resolve these issues 5 times without success. The first time car went in for transmission issues it had only 1267 miles on the odometer. Car is back in the shop again today, march 16, 2015, the 6th time for the same issues.
My wife was on her way to work for the last day before christmas and got 2 blocks from the house before calling for help.the vehicle lost power and luckily she was able to get off of the road.it was rainy both the day before and that morning also.she said there was a message that came up saying shift into park and start the car.she couldn't get it to start again.i met her and after trying, got the car going but noticed that i didn't feel any response or hear any engine revving when pushing the gas pedal down.it also seemed to start fairly rough.she took my vehicle to work.i checked the vehicle later and it started ok.the battery voltage was the normal 12.6v and 14.7v when running.at first i thought it was a fluke.the next day as the vehicle wouldn't start. We decided to wait until fri morning with christmas being thurs. The vehicle did start before the flatbed towed it off to the dealer. The dealer had the vehicle all day and was about ready for me to pick it up when they noticed a loss in pressure at the fuel pump and decided to replace it.after we got the vehicle back it ran ok for a few days but then on 1/3/2015 it cut out again about two blocks from our house in the other direction..it was again rainy outside. She again saw the same message.i met her and got it started again but also again noticed no reaction to stepping on the gas pedal.when i shifted it into reverse it then seemed to react to giving it gas fine and drove home ok. We took it to church and around town the next day and it seemed fairly normal. Having gone through rough shifting problems with this vehicle early and two transmission problems with chrysler grand voyagers and then this jeep and the articles on this site that seem to be pointing to jeep transmissions i think chrysler better come up with the right fix very soon before someone gets killed.
Car shuts off while driving. Leaving me stuck in middle of road and will not turn on for prolonged period of time.
The contact owns a 2014 jeep cherokee. The vehicle was included in and repaired per nhtsa campaign number: 16v529000 (power train). The computer was reprogrammed. The vehicle did not receive a part replacement because the dealer stated that it was unnecessary. The contact stated that the vehicle continued to fail. The vehicle hesitated and stalled without warning while driving various speeds. The manufacturer was made aware of the failure. The vin was invalid. The approximate failure mileage was 56,926.
Vehicle shifts from park into reverse without anyone touching the shift lever. Vehicle also changes gears occasionally when driving, e.g., shifts from reverse to drive when backing up, or reverse to neutral.reported to dealer immediately in july 2014 (not aware of problem) and chrysler on 9/29/14 and again 9/9/15.we are now vigilant when shifting gears and before initial acceleration.once moving, the jeep stays in the gear selected, e.g., hasn't shifted out of drive while driving down the road.the shiftproblem is a progression downward, i.e., park to reverse, reverse to neutral, reverse to drive.unfortunately my wife had another and potentially serious incident this weekend when she parked on level ground, placed the jeep in park, left the engine running, got out of the jeep (briefly to check on something), then the vehicle shiftedinto reverse and started backwards.my wife had to run and jump into the moving jeep to stop it.on this occasion, she wasn't even in the jeep and there were no passengers, so no one touched the shift lever.there was a significant pause (i.e., time to get out of the jeep and start to walk away) before the jeep changed gears. On the occasions when the jeep shifts from reverse to drive, we have been fortunate that no person or object was close to the front of the jeep and the driver was alert and able to stop within the first few feet; we will not always be so lucky.other manifestation of this shifting problem is when shifted to reverse, we watch the indicator say reverse then, after a noticeable pause with no one touching the gear lever, the jeep will shift into neutral or continue into drive.knowing that this is a problem, we watch the shift sequence closely and catch this "slipping out of gear selected" problem to avoid an accident.is this a drive by wire electrical problem?
My 2014 jeep cherokee has been to the dealership several times for the transmission problems.it lunges forward, stalls when merging into traffic and jerks so hard that it feels like someone has hit me from behind.the dealership has done nothing to fix the problem and say they can't fix it.the transmission is very dangerous and i've nearly hit vehicles in front of me when it lunges forward.this is a dangerous vehicle and it should be taken off the market.
While moving the car suddenly acts as if in neutral even though indicator shows in drive. The engine runs but the car no longer has power. Car must be stopped and placed in park before the transmission will again engage. "check transmission" errors are displayed. This has always happened on city streets at low speeds. I worry abt driving on the highway. This has happened three times in the 25 k miles i have put on the car. Taking it back to the dealer results in them telling me nothing is wrong with the car - the transmission just lost communication with the and transmission. They reset the computer errors and the car runs normally. My brother has similar problems with his jeep and was told he needed transmission fluid changes. I do not know exact dates this has happened but can obtain from local dodge dealer. This usually occurs when slowing for a turn or stopping at stop lights or stop signs.
Shakes violently at 3mph
The transmission has had issues since i got the car, the dealer has done several software updates but none completely solve the issue.the car feels like it wobbles when it accelerates from a stop and they cannot seem to fix this problem or admit that there is one.also, when you turn the steering wheel it makes a grinding or whining noise and i have brought it back twice for this.they just grease the system and it stays quiet for maybe 10 miles.i'm concerned that this could lead to a much bigger issue in terms of safety if it loses steering to some degree.
06/05/16 i was stopped at a light and when it turned green i began to go on the ramp for the highway and suddenly it wouldn't go and shut down and said "service transmission" "service park brake" "pull car over and put in p then desired gear." the check engine light and traction control light also came on and would not go away. I was almost rear ended because of this issue and was in the middle of the ramp not able to move my vehicle. I restarted the car multiple times and was finally able to get it moved off the road. The steering was difficult and when i put the vehicle in drive it made a loud noise and would't move. I put the car in park again and restarted until i was able to get it off the road. The messages about the parking brake and transmission had went away but check engine and traction control would not go off. It was a late sunday afternoon and the dealership was closed so i had to wait until the next day to bring it in to the dealership. I took it first thing monday morning (06/06/16) and sat there waiting for 4 hours until the service advisor came and told me my jeep needed some updates and the lever on the transmission was loose and they had to tighten it was fixed and everything was good to go. Drove the vehicle straight home no issues and my husband drove it to work the following day with no issues reported. Day 2 after repairs the same issues came back.
When accelerating, the vehiclestops accelerating and i lose speed before the transmission seems to "catch" again. The transmission also has a very hard start, it sounds like the transmission is going to fall out, when i come to a rolling stop and start again and the vehicle lunges forward. Also as i stop accelerating to slow down (without braking), the car will accelerate (slightly), the tachometer increases, then decreases.this is a terrible transmission, an accident waiting to happen.
My wife's 2014 jeep cherokee has 40k miles on it and about a month ago she took it in for service because it started shuddering/vibrating and then shut-off/stalled on her and displayed 'service transmission'. We had it towed to a local dealer here in va and they said it was software recalls that addressed this issue. We took it back 2 more times to this same dealership and they second time they said conveniently that another software fix had come out to fix the issue but we had to pay for it regardless of having the extended warranty because as the service tech put it 'things break'. The third time they told my wife it was her fault for 'over filling the gas tank while pumping' since the issues seem to happen without fail every time she has filled the car up to a full tank since the first issue. Now we are taking it to another dealer for the same issue (4th time no fix).
The contact owns a 2014 jeep cherokee limited. While driving 10-15 mph, vehicle started to shake and the vehicle shifted into neutral independently without warning and lost motive power. Additionally, while at a light the vehicle shuddered violently and stalled. The contact was able to restart the vehicle. The vehicle was taken to jake sweeney chrysler jeep dodge ram located at (85 w kemper rd, cincinnati, oh 45246, 513) 782-1000) but was not diagnosed nor repaired. The manufacturer was not contacted. The failure mileage was 81,000.
The contact owns a 2014 jeep cherokee. While driving low speeds, the contact experienced transmission issues without warning. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 2,000. Parts distribution disconnect.
My car will shift hard in reverse, sometimes into drive, and also from 1st gear into 2nd gear.also, when turning, and trying to accelerate, i notice the car feels like it is in slow motion and does not accelerate, even if i am stepping hard on the pedal.i have also noticed that the car will not shift into higher gears when climbing in elevation.many times i have been driving up in elevation, and will be stuck in 4th gear unable to shift to a higher gear.the problem all seems to revolve around this new 9 speed transmission.i have taken to the dealership, and they have checked the computer to find nothing.i am updated on all of my recalls.i was told next time, "i should buy a v6" by the dealership.
The contact owns a 2014 jeep cherokee. While driving various speeds, the vehicle shifted from first into third gear without warning. The contact heard an abnormal popping noise. There were no warning indicators illuminated. The vehicle was taken several times to tri-cities chrysler dodge jeep (ram 869 e stone dr, kingsport, tn 37660, (423) 799-3403) to be diagnosed, but the failure could not be duplicated. The vehicle was not diagnosed or repaired. The manufacturer was contacted and did not assist. The failure mileage was 71,000.
When accelerating from a stoplight the service transmission light came on the car seemed to lose the ability to accelerate properly.it reset itself once we came to a complete stop.then within the next few miles, it did it again, the same scenario. Then it did it an again the third time and it would not accelerate so we had to pull off to the side of the road and put it in park.it was dangerous because we were in a very busy intersection the third time. It has done it several other occasions and the only way we can get keep it from doing that again is to drive in manual mode.
The contact owns a 2014 jeep cherokee. While driving 70 mph, the front end of the vehicle shook and jerked, and the vehicle stalled. In addition, the service shifter warning indicator illuminated. The messages "shift to park" and "desired gear" were displayed. The vehicle was taken to the local dealer (rockwall chrysler dodge jeep ram, 970 e interstate 30, rockwall, tx 75087,(469) 698-2100) where it was diagnosed that the shifting pad and battery needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was contacted and provided case number: 35190705. The failure mileage was 61,730. *updated 11/19/18
On december 7th, the car (2014 jeep cherokee with 12,600 miles) lost power unexpectedly while i approached a stoplight, and had to be coasted to the side of the road. We waited approximately 10 minutes, and it restarted. No warning or check engine lights came on. Over the next several days, we had approximately 3 instances where the car either wouldn't start, or would lose power. Still no warning lights came on indicating an issue. As we believed this to be a potential safety issue, we took it to the local jeep dealership and asked them to check it out.they kept it for 6 days and indicated that they could not recreate the issue.we picked the car up on dec. 16th.on december 25 the car again lost all power while driving (lost engine, power steering, and power breaks). Fortunately this occurred on a local road and the car was able to be coasted to stop without incident. This time several indicators illuminated including the 'check engine' light. We had the car towed the next day to the same dealer. At the time of this writing, the dealership has had the car 22 days, and still have not been able to diagnose the issue. They did replace the pcm, however this did not correct the issue.i'm filing this complaint because of the potential safety issue. I also have a concern because jeep is not able to properly diagnose the problem in a reasonable amount of time.
Filled up the gas tank and jeep started stalling with in the first mile of driving, was thinking it might be the fuel cap so i tightened it and drove the jeep for a few miles and everything went back to normal. Next time, after another fill up a month later, my car stalled when i stopped at a stop sign about a mile after fill up, i was able to pull over, and i checked the gas cap again to be sure it was tight and restart the engine, then while in motion going thru a turn at an intersection about 1/4 of mile down the road, it tried to stall again but luckilydidn't completely shut off,and the transmissionshifted to neutral, and the display said i needed to place jeep in park then select drive. I was able to coast to the side of the road, and placed the shifter to neutral then back to drive. I proceeded down the road and the vehicle again shifted in to neutral and the display stated the same, to place in park then select drive. This all happened within two miles after filling up. I drove it anothe 60 miles or so after this with no problems. Had no real problems before this, other than the shifting lag everyone has complained about. All recalls have been addressed. Not sure if this is one problem causing the other or two separate problems.i will test it out on a back road and try to get a picture of the display if it happens again and plan a visit to the dealer for a service check after the holiday weekend.
Driving down the road when came to a stop at a stoplight and the car gave a couple chugs then died. It said service transmission, service park break, shift to p then desired gear. Took it to jeep had the recall done, the very first time i started the car after getting it back from jeep the service transmission light came on and would not downshift into a gear lower than 3rd. Jeep said it was a bad valve body, i have attached the work order from jeep that says it is inoperable. I also attached the nhtsa safety recall that states that the valve body will become inoperable. Jeep denied reimbursement for the fix of the part we are just requesting that they reimburse for this based on the safety recall.
Service transmission comes on, car wont move, shifts hard and slips while driving. It is being serviced right now, i have documents in my glove box
Jeep transmission does not shift smoothly it pounds into gear and doesnt shift at times.this has happened alot.incident happened in july 2014 when we were driving it stalled check engine light and transmission lights ( maybe same ) came on and we were nearly hit on road by another car.happened again too a few times called jeep they said to drive it down to dealer and that they were having numerous problems with jeep cherokees,.we opted to have it flat bed with a tow truck to dealer as it was unsafe to drive. Car is in shop almost a week and dealer called says they reprogramed transmission and it is being test driven at dealer but still bangs into gear and is rough they actually say it will need to get used to driver and stop thuds into gear.unreal ! they actually said this with a new 37,000 suv. Its clear this jeep model was not tested rushed to market and is a sever safety issue.we are actually afraid to drive this jeep !
I bought my 2014 jeep cherokee oct.2016i noticed when i would come to a stop or pull out it would stay stuck in the gear and then all of a sudden it like kicked into the gear with a jerk. I took it back to the service department and they told me there wasn't anything wrong. Well, it has never stopped and has gotten worse. What upsets me that there was a recall on this jeep july 12, 2016 nhtsa campaign number: 16v529000transmission may shift unexpectedly to neutralif the vehicle unexpectedly shifts to neutral, there is an increased risk of a crash.what makes it worse the dealership was unaware of this when they sold it or when i brought it back??friday i left work at 6 am i drive an hour i drive on busy highways my jeep suddenly lost power on a dbl lane road with cars behind me and to the left, i am thankful i was on the right side that i could drift over to the side, but the snow that was packed along the guard rails still left me 1/2 in the laneflashing something about my transmission. Thank god i was not on pennsylvania, interstate 70 when this happened because it would have been a major catastrophe with multiple vehicles and tractor trailers. I call the dealership where it was bought told him what had happened ...i got an appointment in about 2 weeks this jeep is unsafe!!!! plus there are other issues with it.
I have a 2014 jeep cherokeelatitudeand today all of the lights were on on my shifter, it also was propelling it self forward while i had thebreak down it did three times while in the middle of the highway. Yesterdayi submitteda differentcomplaint about the power train acting up. Today the power train began to act up again while in the highway . It wasn't shiftingand felt as if it was drivingin neutral but at a very low speed while the rpm moved up and the speed didn't move at all. This is a serioussafetyconcern especiallyconsideringthat i am not the only one having issues.
Vehicle often lunges/shifts hard, but, last week, i was driving and the acceleration just seemed to stop. I put the car in neutral and back into drive and it resolved the issue. But, i did considered pulling off of the road. Going for r05 recall service next week and will get this problem looked at - at that time.
Vehicle is shifting very hard in low gears, and jumping into a faster drive on long down hill runs.took the car back to the dealer, and they claim they know about this problem and updated the computer.the car still has the same problems.
On numerous occasions when slowing down bu not a complete stop, jeep does not downshift lower than 3rd gear unless. On several occasions jeep inches forward at a slow rate and suddenly when accelerator is depressed further it shifts hard and accelerates rapidly. Safety is in jeopardy when pulling into traffic on right turns. Unless vehicle is at a complete stop it will not downshift lower than 3rd gear. This results in less power when pulling into traffic. Jeep has updated software 3 times. Condition has not changed.
The contact owns a 2014 jeep cherokee. While driving various speeds, the vehicle stalled and the service transmission warning indicator illuminated. The vehicle was taken to the dealer where it was diagnosed that the trans axle wire harness needed to be replaced. The vin was included in nhtsa campaign number: 16v529000 (power train). The vehicle was not repaired due to the parts being unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 27,450. Vin tool confirms parts not available.
I have to have my ptu and actuator replaced due to faulty splines. There is a recall but some how my vehicle is not in that recall. Even though the same issue has happened to my 2014 jeep cherokee trailhawk. I have pictures of the ptu spline wore completely off. I have talked to others about this recall and even later years 2015 and on have been recalled. Now i'm out of pocket $1200 for a faulty ptu from the factory. I think it's terrible that jeep is sending these vehicles out the door knowing that this an issue.
Vehicle has been serviced multiple times for transmission not shifting, shifting hard enough to lose traction, and shifting into neutral at random. Transmission is still not fixed nor functioning properly. This also triggers the stability control to malfunction and lose control on slippery surfaces. Now the four wheel drive feature is broken and not functioning as well. Dealer has had the vehicle more than 6 times in the past 8 weeks, and several times prior in the two years before. This vehicles transmission is a huge safety and loss of vehicle control issue.
The problem with choppy shifting was apparent as soon as i picked up the vehicle.soon after leaving the dealership, multiple lights lit up and the shifting was abrupt and there was a fire smell. Upon returning to the dealership, i was informed that there was a software "glitch," which they repaired. Since then, for one year, the car continues to have choppy and inconsistent shifting.it is a very temperamental and difficult vehicle to drive. The latest software patch, installed on 3/29/15 made shifting from start up to first/second gear worse. The car is being returned to the dealership on 4/13/15 for further investigation.
Intermittent rough and delayed shifting, will suddenly just shut off while driving. Have taken it to the dealership on three different occasions for the shifting issues, they did some updates to the software but that still hasn't fixed the issue. Car has suddenly stopped in the middle of the road while driving.
Hello,i have had multiple issues with my jeep cherokee transmission. In addition to the constant hard shifting, the vehicle has stalled out twice on the freeway. The car refused to shift in to gear and i pulled out to the side of the road to "restart" it. It proceeded to make a horrible whining sound. The engine lights and service transmission came up.
Driving home, the car suddenly shifted from drive to neutral. Alarm sounded and a message of shift to park and restart. Engine light came on dash display. The engine continue to run, but there was no power to the transmission. We coasted off the road. I put the car in park and it restarted. After a few seconds the transmission re-engaged. We were near the dealer where we purchased the car. They gave us a loaner and kept the car. We were advised there was a recall on transmission module and powertrain module. We picked our car up from the dealer and it seemed fine. But on 5/20/15 we experienced the same problem. The dealer said they reprogrammed the electronics and road tested the car and all was well. On 6/4/15 we had the same failure. We just missed having another vehicle run into us since the car just stopped it's forward progress. The dealer has the car now. The said they have no idea at this time (3:00 pm) what the problem could be. The first two failures weren't bad because we were the only vehicle on the road. The third failure nearly caused an accident.i just spoke with the service department. They said the vehicle had failed during a test drive, but they cannot isolate the failure at this time.
My entire car stalled on me without warning in the middle of the road while driving and showed a ā€œput in park and then shift to desired gearā€¯ message. After multiple attempts it finally turned back on helping to get me into my driveway. If somebody would have been driving towards me i would have been hit. After this, i went on a test drive with no warning dash lights illuminated, my car wanted to stall and was sputtering awfully after about a mile. Dash lights illuminated with a check engine light,service transmission, my traction control turned on and my selected gear (drive) was blinking a (d) on my dash. It was driving very slow. The dealer i bought it from had it towed and they ā€œfoundā€¯ it was a ā€œloose battery connectionā€¯. I do not believe this.after checking multiple forums and reviews for this exact problem i am now devastated and beyond scared to drive my jeep. I have read multiple reviews of this happening with these exact vehicles on interstates. My safety and others was put at risk by my car stalling in the middle of the road. If i continue to drive this jeep lives could potentially be put at risk if i am on busy roads and it stalls. No warning signs or lights appeared before this incident.
Shifting hard through the gears. Sometimes not shifting in the correct order. Surging or lurching forward when shifting. Going up hills(20mph) transmission will stay in a higher gear resulting in low power. Starting at a stop light transmission will not go into gear.
Transmission electronic shift lever.the shifter does not always light up.the dealership/chrysler says the prndm and esm module need to be replaced.the remedy the shifter sometimes not lighting up when shifting into d, r or p.the car can be in drive shift to reverse and the light disappears.next time a mile down the road shift from park to drive, it lights up.also, the electronic notice has twice said after being in park and not wanting to go in gear that the shifter needs to be serviced.the module is covered but the prndm is not???doesn't make since that out of pocket to us is $400 just for the prndm.complained to chrysler.they were going to pay half and since we kept escalating the case with chrysler they will pay nothing.
Driving 65 mph on highway dashboard warning lights started flashing service transmission immediately. Transmission disengaged car would not respond when gas pedal was pushed.message to shift car in park appeared.had to coast in morning rush hour traffic to the shoulder.could have been a very dangerous situation.on shoulder put it into park and if it was put into drive it would jolt severely and would not move more than a few inches with accelerator pressed. Had the car towed to the dealer on a flatbed.was informed that a new transmission is needed.the jeep cherokee has 31000 miles.
2 nd. Time in less than 3 months.pulling out onto major highwaywhen it stalls. Flash ing servicetransmission,placein park and restart.will not restart . Calledfor tow truck like fca told me to do after the 1 st. Time.. Vehiclehas 27, 585 miles.jeep is at the dealershipand did not hear fromthem today and it has been there for 3 days includingthe weekend.no offer of a loaner,fcacustomerservicedid ask if iwas offeredone, but as usualihavenot heardback
Started car and was in driving mode on a side/back street in a residential area, when beeping and check engine light appeared, and message service transmission appeared. Car would not accelerate when foot on gas pedal, and i coasted down hill on side street, until i could pull over and stop car. When i re entered vehicle, check engine light and message were still showing, but vehicle drove properly.
Transmission failed while driving at about 60 mph on a highway.lost power, lost power steering.could barely steer car to the side of the road.turned off, waited, restarted and it ran fine.service transmission light came on for a while, then went off after about 50 miles.this happened for the second time on june 27, 2016.after the first time several months ago we took the vehicle to the dealership for a software update,this is really dangerous.losing power and power steering while traveling down a highway at 60 mph could result in an accident if it happened in traffic.luckily for us, traffic was light so we we able to get off the road on both times this has happened.must be a software defect, as the engine is running fine.
This vehicle has had numerous occasions of the transmission slipping, jerking, acting as if it is going to completely stall. Today i had the service transmission light come on and it was hard to get it to go up a hill. Coming from a complete stop, it barely would go. Very unsafe. Very scary situation with my kids in the backseat. Appx 2 months ago, it did the same thing and the dealership diagnosed and fixed the issue. It obviously did not get resolved. Appx 8 months ago, i was pulling out of a shopping center when all my lights came on and my car would not go. Not forward, not in reverse. Again, very scary. I turned the car off, and when i turned it back on it was ok. I called the dealership and they told me unless they physically see if happen there isn't much they can do. So i didn't see a need to go through all the trouble of taking it in with that response. In august of this year, we were driving on vacation when the check transmission light came on and we couldn't accelerate again, it would barely go. We drove very slowly and again, it put us in a very dangerous situation. I can think of several other times this has happened but this is the gist of it.this car is not safe.it is going to get someone seriously hurt or killed.i am scared every time i come from a stop thinking it will stall on me.
While driving in snowy conditions east on hwy 80 near truckee ca. The vehicle lost forward drive and the engine on its own sped up and down from 4000 rpm to redline for several seconds and then returned to normal operation. We were almost hit from the rear due to rapid deceleration. A few miles later the same thing happened with the exception forward control did not return and we were forced to the side of the highway cutting dangerously close in front of a semi truck, our location on the side of the road was not safe! after turning the engine off and back on we were able to drive away only to experience the condition again and were forced to coast off the highway onto a gravel turnout. The car at that point would not shift into any drive gear and we were towed into reno nv were the next day a "software" update was performed and we started our drive home only to loose forward motion once again and force to the shoulder of the narrow mountain highway. Restarting the engine cleared the issue and we drove home and then the next week took it to our local auburn ca. Dealer to be repaired. The dealer kept the car 4 days and returned it after a "software" update. In the less that 20 mile drive home the car lost forward momentum two times and the engine sped up and down again like before, also making grinding a thumping noise. We were able to limp home and had the car towed back to the dealer in auburn. We are waiting to hear from them as it is the weekend. I am afraid for our safety on the highway now driving this car!
The transmission is not any good in the jeep that i purchased.the jeep is stalling and hesitating to change gears and it is an automatic.when i am proceeding to leave from a stop sign the jeep will start to go and then it act as if it doesn't know which gear to change to.while driving, this jeep will act as if it is changing gears.
The contact owns a 2014 jeep cherokee. While driving 50 mph, while the accelerator was depressed, the vehicle stalled. The contact stated that a warning indicator illuminated on the instrument panel stating that the gear shift lever was shifted to the park position. The contact stated that the failure was intermittent. The vehicle was not diagnosed or repaired. The vehicle was included in nhtsa campaign number: 16v529000 (power train). The manufacturer was not notified of the failure. The approximate failure mileage was 22,777.
Service shifter light popped on while i was driving at 40pmh on a city street. Drove the 2 miles home andparked vehicle, turned off engine and back on and it disappeared. Less that 40,000 miles on vehicle.
Car was parked and upon startup produced a loud bang. Car reversed after a jerk and a complete loss of power. Turned car off and turned it back on. Felt like it rode in neutral without the ability to accelerate. Almost caused an accident.i had my child in the back seat. Every light on the dashboard lit up-failed transmission ect... I have photo documentation.
Transmission began slipping and riding rough around 50,000 miles. At 55,000 miles car bucked and stalled when entering freeway.service transmission message appeared along with service parking brake.check engine light also went on.gears would not engage.dealership replaced transmission.at 72,000 miles (only 17,000 miles on new transmission), the same issue occurred.
My 2nd report. My transmission died for the 2nd time within 33 days. Jeep stopped in traffic and would not go forward. Service transmission light came on. Almost hit with my 2 year old in car. Not safe. Have had repeated transmission problems that continue to happen. Something is going to happen if jeep doesn't fix this. I'm scared to use vehicle
Vehicle died and transmission light came on, also will start off slow and rpm's will go all the way over to 5rpms, vehicle does not accelerate. Sometimes you will have your accelerate with the pedal all the way down and vehicle is going slow.if you stop and need to start going again, vehicle will amp up but will not go, have almost got hit several times due to this happening. This is a huge safety issue.i have contacted chrysler cair and they don't seem to be much help after second opinion of vehicle. Air conditioning flow volume decreases at highway speeds. Air flow drops from 5.7 to 4.4 and warm air will circulate after only driving vehicle 10 minutes. Have taken to two different dealerships and vehicle still continues to have same issues.
My jeep cherokee latitude has been plagued with transmission problems. At 20,000 miles transmission jerked and caused the car to basically stop unexpected on the road. Death trap! i'm at 45,000 miles and back starting to go out again. This vehicle has major transmission issues and it's no secret. A lady even stopped me in hollywood and pulled up next to me and asked if i ever experienced jerking and stopping with the vehicle. Are you kidding me this is so ramped and needs to be fully recalled before people get killed!
Vehicle transmission first failed in driveway at start up at 13773 miles at 10 months.transmission "service transmission" error appeared with blinking "p" and would not engage.towed to dealer.error code reset overnight and dealer could not read the code.dealer performed a software update to the transmission control module.transmission was not shifting smoothly on drive home.second transmission failure occurred on next morning after pickup on 3/25 and 11 miles.transmission "service transmission" error appeared again with blinking "p".transmission could engage drive gear with a severe lurch.service tech was able to read a failure code.chrysler service tech found problem with plug connector on transmission control module and did another software update to transmission control module as first update was not done initially per the correct procedure.transmission was able to shift smoothly upon repair.third transmission failure occurred on 5/4 with 18543 mileswhile vehicle was on the highway at highway speed of 45 mph approaching intersection for left turn. Vehicle transmission "service transmission" error code appeared and transmission shifted into neutral with blinking "d" and lost power.unable to drive thru intersection.had to coast to stop.transmission lurched into park.turned vehicle off and back on.transmission was able to lurch into drive and drove across intersection to park in safe area. Transmission was able to shift into and out of gear but was very jerky with mechanical clunk.this failure is of serious safety concern due to motion was unable to continue with vehicle in congested intersection.vehicle is currently undergoing evaluation to determine course of action by chrysler. Case number assigned.
Started backing out of parking space; stopped for vehicle passing behind; started to resume backing; numerous warning lights and tones started; such as a message to get service; transmission would not engage and move vehicle; coasted to another parking space; vehicle engine would rev when gas pedal pressed but transmission still would not engage; clunks were heard as shifter was moved to neutral, park, drive and reverse; turned off engine and waited; several minutes later everything was normal when engine was started. Had vehicle serviced at jeep dealer.vehicle was reprogrammed by a fca technician on 03/11/15. On 3/24/15, mileage: 13,749 the same vehicle performed similar to first event as stated in the above description.this event occurred as vehicle approached a traffic signal; moving around 20 mph.transmission would not engage.coasted to a safe area. Turned off switch to engine; waited, then restarted; system reset. All appeared to be normal except park sense system is inoperable; on/off switch for park sense will not resolve inoperable status. Headed to dealer again tomorrow for service. This is a serious safety issue.
5 times now the car will not move it says check transmission this has happened in middle of highway and in the middle of town in traffic chrysler has reset and replaced transmission modules and it is still doing it! this is very dangerous! on the road you slow to a stop it idles down and goes to check transmission and will not move either get it pushed out of the way or had to roll backwards out of traffic at a light. Once had to push across 4 lanes of road to get out of traffic again rolled up to a stop it lt would not go into gear forwards or back!
Vehicle loss of motive power while driving on the road. Very scary and dangerous! received message on dash: 'shift to p then desired gear'. The vehicle was already in drive. I believe this is due to an ongoing manufacture defect s55.
Car cut off while driving clunk when putting into reverse or drive has delayed acceleration sometimes no acceleration car radio does not come on at all or the screen freezes traction control goes on and of on its own alternator not charging properly owned the vehicle for about a month and half i expressed concerns when i first test drove the car my dealer told me he would send the car to jeep i bought it from a chevy dealer with about 34,200 miles as i said owned the car less than 2 months hawthorne chevrolet has sent my vehicle to jeep been without for over a week have not even made 1st payment yet contacted jeep corporate i have a case # 3009-95-39 but still no satifaction
Against my better judgement, i purchased an immaculate, loaded 2014 jeep cherokee limited with 31k miles. Wife loved the vehicle, it drove/rode great and felt like a great purchase. After 2 weeks, it started idling rough and went dead in our drive. We thought it was bad gas as we had just filled up and headed to auto store for some heet or seafoam to clear it up. Cherokee died in the middle of street as we coasted to stop at red light. We were scared for our lives as we were almost hit in the intersection. The check engine light came on along with message to place in park, restart, then select desired gear. We placed in park, restarted, and selected drive. Vehicle went dead again. Same message appeared then we received service transmission message. While in full panic mode, we finally started vehicle, then it loudly lunged into gear, bouncing in gear while limping with little power steering off street and died in parking lot. We were able to restart vehicle and limped the half-mile back home at approximately 10 mph. I had vehicle towed to place of purchase and are currently awaiting diagnosis from dealer. This vehicle is definitely unsafe and almost caused us to have an accident when it died in the middle of the street without warning. We were almost hit in the intersection. Very disappointed in my purchase. I should have known better!
When quickly accelerating from a complete stop (such as pressing the gas pedal all the way down), my 2014 jeep cherokee(3.2l w/ active drive i) significantly shakes from left-to-right similar to where a wheel would be out of balance. This seems to affect performance as well, where the vehicle lags to pick up speed right away, which is concerning when needing to quickly cross expressway intersections.
I have a 2014 jeep cherokee.3 recalls (shifting, wipers and lift gate) still waiting on the parts for the lift gate.massive shifting issues. Low speeds transmission slams into the lower gear and hesitates to shift in a higher gear. Sitting in a line the car will jump forward even with foot on the brake. Driving approx. 60 mph on interstate rounded a curve, the transmission did a weird noise and the whole car shifted to the right, the car slammed into the lower gear, almost loosing control. If you do not come to a full stop before trying to accelerate, there is a 2 to 5 second hesitation before it will downshift and go forward. I have almost gotten into several accidents because of this.driving down a street at approx. 25 miles per hour the car accelerated then downshifted almost immediately causing a whip lash effect.i have had it looked at the dealer every time i have taken for a oil change and they say jeep knows it a problem but don't know how to fix it.they do updates on the system but nothing has helped.this last time made it worse. How long does jeep have to "know" a problem exists before they fix it or buy them back?does someone have to die? it has been very close several times. There have been so many incidences its hard to pick just one. This has been a constant problem since the first "update" about 6 months after i bought the vehicle.i have a special needs child, i don't have the money to try to trade this car off as upside down as i am...i need some help.
On board computer, obstructing major traffic lanes, diagnostic trouble code (dtc) defaults the transaxel to neutral and complete loss of motive power.the loss of motve motive could cause crash without power. Updated 01/17/2017*ct
My family and i were at an intersection going south making a right turn onto a big street.as my husband accelerated, the car would not respond, it would not move, it jolted very strong but would not accelerate.there was a message flashing on the console something like shift to p then to d, and the check engine light, the (p)! light and brake light turned on.as we were stuck in the intersection my husband turned the car off and turned it back on but it would not accelerate, he put it in reverse and was able to move the car very slowly out of the intersection.is was a sunday morning, we had to wait over an hour to have jeep roadside send a tow truck.the car was at a dealer for 2 weeks, transmission was replaced.just got it back but it still jerks when shifting gears and slow to respond when you are at a stop and accelerate. I don't feel safe in the car as its unpredictable, you don't know when the transmission will give out.this was the second time this happened to us.the first was about 7 months after we bought the car, and the second time was about 2 and half months after the first time.
Recall:"2014-2015 jeep cherokee vehicles equipped with 9-speed automatic transmissions. The transmission sensor clusters may have insufficient crimps in the transmission wire harness, and as a result, the transmission may unexpectedly shift to neutral."i have a 2014 jeep, this is exactly what my car is doing! my vin# is not listed as having a recall on it??this will just happen at any moment no warning, it will jerk forward sometimes, then others times, it just comes out of gear and the screen saids to put in park then back to the gear. Kinda hard to do that in the middle of the interstate or busy highway. (i'm going to get killed!)it seems to loose power/ it sounds/feels like it's stuck in a lower gear than it should be at times.
Jeep only has 31,000 miles and we have already had it back to the dealership several time to get the service transmission problem fix only to take it back a month later for the same problems of just sticking in a gear or not going into any gear at all and hard shifting.
The contact owns a 2014 jeep cherokee. While driving approximately 40 mph, the check engine warning indicator illuminated and "service transmission" appeared on the instrument panel. While approaching a red light, the speed decreased. While attempting to accelerate from a stop, the vehicle did not accelerate. The contact shifted the vehicle into park and drive, and drove home very slowly. The vehicle was not diagnosed or repaired; however, an appointment was scheduled for august 12, 2019 with a mechanic. The contact also received a recall notification for nhtsa campaign number: 19v447000 (power train). The manufacturer and dealer were not notified of the failure. The approximate failure mileage was 64,310.
I have had numerous incidents where the transmission shifts unreliably and dangerously.of most concerns, i have had it repeatedly both shift to neutral, or shift to a much higher gear when trying to merge with traffic from a stop.it is scary to merge with traffic only to have the car lose power dramatically.sometimes when pressing the gas pedal, the car just coasts for a second or so.apparently one of the fixes was to keep the transmission from shifting to 2nd or first when slowing - you have to stop completely.at 3 mph, there is no acceleration available in 3rd gear.while there have been a couple of software updates, they have actually made these problem worse.i am the only driver, so it is not an issue with adaptive software being confused by multiple drivers.the dealer provides nothing but doubletalk and apparently is not being supported by fca.
I have taken my jeep in three times to the dealership due to the transmission recall.on friday, january 13, 2014 traveling down 635e in dallas my jeep during rush hour in the evening while traveling 70 decided to shut down and throw itself into neutral.i was only able to avoid an accident by being in the far right lane and pull off immediately.it caused the jeep to jerk almost to a full stop and could have caused an accident had i been in another lane.the recall is still showing incomplete.i called rockwall dodge jeep who did the last three "repairs" and could not see us for 4 days, meanwhile it is not safe to drive the vehicle.i contacted a second dealership who looked into the mater and found that the recall was incomplete because the other dealership only reset the computer and never ordered the part that needed to be replaced.it is possible that due to the continuous issue this has caused permanent damage to the transmission which i have been informed may be my responsibility to repair due to us driving it with the issues.this has been ongoing for over 6 plus months and is not resolved. This could have been a serious accident and should have been resolved the first visit.
The transmission does not always change gears immediately when going from high speed (70) to a lower speed (45). It stays in the higher gear and then will jerk into the lower gear. I have been to the dealership where the vehicle was purchased several times, but i keep being advised that there is not a problem. Believe me, there is a problem. I also had the car for 2 weeks and had to have both front tie rods replaced.would not recommend a jeep cherokee to anyone.
Have experienced horrible shifting problems since i drove the 2014 jeep cherokee trailhawk off the lot. Jerks forward from stop and at different gear changes. Believe this will cause additional damage to already poor performing transmission. Hesitates gear change some times when on highway that could be dangerous. Two days ago started vehicle and placed in reverse. Jeep slammed into gear and engine light came on. Light saying to put vehicle back on park came on. I did this and then put the vehicle back into drive. Pressed gas and vehicle went backwards. Had to be towed to the dealer. Dealer is still evaluating vehicle and has done a software update. I asked about the jerky shifting and they are saying it is normal for the vehicle. They are being slammed with customer complaints about transmission problems according to the service department rep. Calling an improperly performing transmission normal because its happening to most of these vehicles is not acceptable. This is an expensive vehicle and never should have been sold under these conditions. Others should know what they are getting into by purchasing one of these and jeep needs to rectify this situation immediately.
I had just left the gas station where i filled up. When in gear from a stop there was a lengthy delay as the engine rpm's rise and vehicle barely moved. After 10 to 20 seconds another gear will engage and the vehicle will pick up speed at which point another gear will violently slam into operation. The vehicle will seem to function normally at that point until slowing down when the vehicle shifts violently and erratically, shifts into neutral without warning. By now all warning lights have lit up. Check engine light, parking brake light, "service transmission" appear on display and that alternates with "shift to park and then to desired gear". Shutting the vehicle off and restarting after 24 hours revealed that only the "check engine" light was on and when vehicle is put in "drive", there was no violent gear engagement, but vehicle barely moved. I put the vehicle back in park and shut it off.
The following are descriptions of various issues encountered with the automatic 9-speed transmission on the 4-cylinder 2wd 2014 jeep cherokee (latitude). Observations occurred in first 5000 miles since new. 1. Sometimes, when downshifting from 2nd to 1st gear, the car lunges forward. Normally, its annoying, but sometimes, when stoping at a cross-walk car lunges at pedestrians. No incidents yet, but it can startle or anger pedestrians. Also, when pulling up to a tight intersection, car sometimes lunges forward causing nose of vehicle to protrude into intersection. (somewhat mitigated by flash updated, but not completely resolved)2. Often, but not always, during gentle and smooth acceleration when shifting from 1st to 2nd gear vehicle appears to stay too long in 1st gear resulting in decreased power, then when it shifts to 2nd gear, the vehicle lunges forward momentarily before resuming normal acceleration. (also, occurs, between 2nd and 3rd gear, but to a lesser extent.) 3. A few times during firm acceleration transmission hesitates resulting in complete loss of power for 1 or 2 seconds.4. Once, when driving down hill, the the brake was applied and vehicle was stopped. The transmission was switched from drive to reverse, and when brake pressure was released the vehicle continued to roll forward (downhill) for approximately 2 or 3 feet before the transmission finally engaged and went into reverse.
The contact owns a 2014 jeep cherokee. While driving various speeds or accelerating from a stop, the vehicle jerked, lost power, and shut down. In addition, the service shifter indicator illuminated. The vehicle restarted and was taken to classic chrysler jeep dodge ram of denton (940-230-2351, located at 4984 s interstate 35, denton, tx 76210) where the software was updated, but the failure recurred. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 25,000.
5 recalls since i bought it brand new september 2014 . When you step on the gas, car sometimes won't move then jerks into motion & other times it starts off in 3rd gear. Soon after purchase, noticed extreme condensation inside windows. Back right floor board was soaked with water? & condensation under the right front seat. Dealership can't figure it out. Most recently ,radio display not working properly. Noticed getting shocked when opening the door. Rear hatch sometimes won't open the the power lift button is pushed
While driving straight on a two-lane highway, the transmission shifted itself into neutral and all forward power was gone. The gearshift lever could be moved, but would not put the car back into any gear. We turned on emergency flashers, put the gearshift in park, shut off the car. We re-started the car after a short period, and it then went back into gear. Fortunately, there was no one behind us when this happened. Had there been, it could easily have caused an accident. If it happened on an expressway, this could cause a fatal crash! we relayed this to a jeep dealer in mesa, az. It is assumed to be related to your safety recall 16v-529. There are others talking about this on line.please, get the manufacturer moving to fix this problem before someone gets hurt or killed.
Jeep cherokee 4x4 limited (less than 61,000 miles) will have transfer of power between front wheels (4x4 not engaged) and delay of power transfer. From a complete stop, power transferred from left to right front wheel multiple times causing the vehicles to swerve back and forth. Afterwards, a continuous audible grinding and popping sound-most notable when the wheels are turned.
While at the dealership for aroutine oil change,i was told that my transmission had a fluid leak. The entire under side of the vehicle was covered with transmission fluid! there was no warning, no lights and no messages!i was told the entire transmission had to be replaced!
After transmission recall repair, engine replaced due transmission recall repair 3rd time, vehicle idles rough when in neutral, check engine light came on and jeep died.the vehicle started after a moment and the check engine light went off.still having same issues after transmission repaired and a new engine due to the dealership resetting the computer instead of repairing the transmission.so new engine and repaired transmission, still having issues. Constant issue with the jeep idling roughly, sometimes not starting or stalling in traffic on the highway and city streets.
Ever since corwin dodge has put the new transmission in, the problem has worsened.the issue has been duplicated by service manager jd weatherfield, who no longer works for corwin dodge (probably needs to be looked into).the transmission problem has been diagnosed several times and updates were suposedly given???last week chrysler llc gave me an authorization number for a rental through enterprise.this means chrysler was paying for the rental till my jeep was fixed.wrong!i look at my bank account and there was $150 pulled off of my debit card!i was never notified that my jeep was done.i definitely was not notified that i was paying for the rental. While my care is in the shop, i need something to drive.this is why chrysler llc gave enterprise an authorization #!i request that chrysler take back the jeep and payoff the loan.another option i was given bychrysler was to be given a new jeep latitude with same msrp and transfer my loan to that vehicle. I am not able to trade in cause they offered me $12,000 and i owe $22,000 on it... I really need a supervisor or someone who understands what is going on with my jeep.i need them to understand that it is not "operating as designed" !when i bought the vehicle with 10 mile on it, up until 6,000 miles, never did it jump like that.then from 6,000 miles till 48,000 miles and over 10 services for the transmission, nothing but issues.even the rental i drive, which is a 2016 jeep cherokee latitude, drives perfect.now that is "operating as designed".not juming around and hesitating before shifting into gear.
I bought a pre-owned certified jeep cherokee 2014 from david's dodge, jeep, and chrysler last week monday, june 6th, 2015. I had a major issue occur a week later on the highway while traveling 65 mph the car loss traction control, 4 wheel drive, and the ability to accelerate. I was in a cattle shoot and had to coast the car down the highway to pull over. A service engine light along with warnings about the traction control and transmission were shown. I pulled to the side of the road and put the car in park which resulted in a hard jerk from moving the clutch from drive to park. I restarted the car and the car was idling at an abnormally high rpm. I put the car in drive and noticed a jerk once again when moving through the gears. The car also shifted very hard for about 45 more miles. I called the dealership who informed me that my car required an update to the transmission which was preformed that day. As an engineer i find it unacceptable that the dealership sold a car with the potential to crash on the highway due to negligence with regards ignoring a crucial update like the transmission. After the update to the transmission the car is shifting very hard from gear to gear and seems to be giving a shallow shift to 1st gear when the car is at a complete stop. Monday, 13th, 2015, i have an appointment for two other issues a squeak in the rear passenger seat and an interference issue with the sirusxm. As an engineer it is obvious that there is a deep underlying problem with the 9 speed transmission i will be asking for the dealership to replace the transmission as the update was not effective causing rough shifting and a loss of acceleration in the shift from high to low gears.
As described in previous published complaints, the transmission on my 2014 jeep cherokee trail hawk is malfunctioning (software and/or hardware) almost from the start.the last incident--after a previous service at a jeep dealership--was the worst.while sitting at a stop sign (on my way to another dealership to have the vehicle serviced again for "service transmission" message), the "d" started flashing and the message"shift to p then desired gear" appeared.i followed the message's instructions but as i shifted into "d" the vehicle lunged forward (slightly into the near lane of the cross street).if a pedestrian had been walking in front of the vehicle (crossing the street) at that moment he or she may have been hit.if a car had been passing on the cross street in the near lane there could have been an accident.fiat chrysler delayed the sale of the jeep cherokee because of software problems. It appears to me from this site --(and other jeep cherokee forums) and from fiat chrysler's ceo's own words--that the software problems have not been properly addressed.nhtsa needs to act.
Drive about 37689 miles. Inserted key to run, nothing happened, turned it off, turned it back to run, it power up but engine light pop out, transmission failure, tcm internal failure code p1634. Turned it off, waited for half hour, turned it on, power run normal with a lot of noise, engine light still on. Shift it to drive and it goes backward, then shift it to park, cranking noise under the car. Messaged transmission service, park brake service and esc disabled/off. Turned it off again. Waited for few minutes turned it on, engine light still on, shift it drive, push the pedal (gas) doesn't go, about 3 seconds later it drive normally. Every time shift to drive have to wait few sec to go.
Ongoing issues with 9 speed transmission since the vehicle was delivered new.8 service dates in dealer service shop varying from 1-30 days duration totaling 64 days.transmission has been replaced completely twice, transmission control module replaced twice, multiples software updates under warranty.date of occurrence listed in this form is the last date of service.following are symptoms:transmission does not downshift when slowing around curves and lugs in too high of a gear when accelerating.'transmission intermittently slips when slowly accelerating on moderate to steep slopes from a stop - then abruptly lunges into gear.'when at speed, the transmission exhibits long delays when acceleration is attempted.'when shifting into reverse, transmission intermittently does not initially engage ' then abruptly engages.'transmission unexpectedly disengages or shifts into neutral.
The contact owns a 2014 jeep cherokee. The contact stated that while making a left turn into the carport at her residence, the check engine warning light illuminated. The contact depressed the accelerator pedal however, the vehicle failed to respond. The vehicle rolled backwards down the hill. The vehicle was stopped and towed to ramey chrysler jeep dodge ram (127 frazier dr, princeton, wv 24739-7721, (304) 487-2151) to be diagnosed. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The contact mentioned nhtsa campaign number: 19v447000 (power train) as a possible solution to the failure however, the vin was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 35,000.
The contact owns a 2014 jeep cherokee. The vehicle was included in nhtsa campaign numbers: 16v529000 (power train), 15v041000 (air bags), and 15v509000 (visibility). The dealer was contacted to schedule the repairs and indicated that the parts were not available. The contact was advised to schedule an appointment on october 3, 2016. The dealer was contacted months later and was unable to determine when the parts would be supplied from the manufacturer. The contact had not experienced a failure. Vin tool confirms parts not available. Parts distribution disconnect.
While driving home from work the vehicle jerked and the transmission service light came on. Once the light came on the vehicle would not drive faster than 10 mph and the rpm were at like 4000. The transmission has been weird since day one. I brought the vehicle in and they reprogrammed the computer. It still acted funny after the reprogramming. There were times i would be traveling on the highway and would lose any sort of accelerating when the gas pedal was pressed. It would then kick in all of a sudden. All the issues regarding the transmission and its shifting hard were told to the service tech and i was told they couldn't find the problem. Also the front end steering linkage makes very loud noises when turning the wheel from left or right. This was also explained to the tech who said he couldn't find the issue. Yet the truck still makes the noises anytime it does it. This is not something you expect to deal with after purchasing a new vehicle which is not 2 years old. Especially it is the reason i bought this so i wouldn't have to worry about spending money on an old car and for dependability.
The contact owns a 2014 jeep cherokee. While driving approximately 60 mph, the vehicle's speed decreased independently to 30 mph without warning. Additionally, the check engine warning indicator illuminated. The vehicle was taken to a dealer where it was diagnosed that the transmission module needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 9,100.
Constant transmission issues/ jerks and hard thrusts.been in jeep dealership many times with complaint.same issues now out of warranty.now as of dec 25 2020, vehicle went completely dead , came back on and now throws all service lights on dash and vehicle will not move out of gear.have to disconnect battery to put into park/neutral to move out of way.undriveable .this 2014 lattitude has been a nightmare and an unsafe vehicle from the beginning.unfortunately i was upside down on finance or it would have been gone.now with it almost being paid off i am in financial ruin over this once again.unsafe vehicle.
Hard shifting or no shifting at times. Won't move after parking on ny incline when started and shifted into gear. Up shifting or down shifting at odd times on all terrains. Slams into gear causing car to violently jerk forward or backward. When this happens the car must be stopped and turned off then restarted in order to drive again. This first occurred when driving off the dealers lot when the car had 12 miles. The car was kept at the dealership and a new transmission was installed a month later. However, the problem resurfaced again and again. Each time we were told it was a software glitch and each time it has resurfaced. The car, in my opinion, is unsafe to drive because it may do this at any time in traffic.
The contact owns a 2014 jeep cherokee. The contact stated while attempting to shift gear, the vehicle made an abnormal sound coming from the gear selector.the contact stated that the transmission warning light was illuminated. The vehicle was diagnosed but not repaired. Upon investigation, the contact associated the failure with nhtsa campaign number: 19v447000 (power train) however, the vin was not included. The manufacturer was informed of the failure however, no assistance was provided. The failure mileage was approximately 108,000.
When the vehicle was in motion, i was on a city street, the vehicle randomly stalled while driving 10mph. The dash screen stated, "place in 'p' then select gear." i then placed the car in park and tried turning the ignition but it did not start. I had to get a stranger to jump start my car and eventually the car started. This happened a few months ago and since then this has happened twice. The second time this happened, vehicle was in motion while pulling into a gas station on a city street and it randomly stalled. I turned the ignition and it started up. This is extremely dangerous and thankfully on both occasions there has been no car driving behind me.
I was driving with my two young children through town. We were turning left on a busy city street when my vehicle would not accelerate and was only able to creep through the intersection at less than 5 mph. We were nearly t-boned on the side where my 4 yr old child was seated. The service transmission message light came on and car became inoperable! it had to be towed to the dealership. Dealership had to completely replace transmission. They outright lied and denied any knowledge of transmission issues with this vehicle. In conjunction, they could and did not answer any questions regarding the new transmission and if it was any different than the one that failed. To top it off my car was returned to me with several new scratches, an extra part left under the hood, and a broken hood latch. I drove the vehicle home on a highway in this condition and thank goodness the hood did not fly open. This issue with the transmission is deadly! someone will be seriously hurt or killed because of this defect! please do not purchase this car.
When the car is stopped on any kind of incline, the car initially will not accelerate when the accelerator is pushed. Increased pressure results in a clunking sound and a jack-rabbit acceleration, very dangerous, especially if i turn right or left from an inclined stop.it was last reprogrammed due to a recall in december, 2020.the car has been to the dealer twice for reprogramming of the cvt.each time the condition improves for 100-200 miles, then returns to its former condition and resulting problems as described above.the average mpg also fluctuates by as much as 10 mpg during the process.
Vehicle has been in the shop 2x in past year for same issues. I had put my vehicle in the shop back in october 2016 because it would stop on me in the middle of driving whether it be i'm coming down the hill at a stop sign or driving down a residential street and it would just lose all motive power. Would also lose power on freeway where i would have to immediately try and find a way to get over. Recently this time it lost power anf when i restarted it it wouldn't go in reverse and only go in drive i was only able to go up to 25 miles per hour on my way to the dealership. The last time it broke down i put it in the shop and they said they had replaced my transmission since they did not have the part for my transaxle recall and that was to fix the problem. However the problem is still happening and i fear for my safety. It is currently in the shop right now again hopefully they can fix it this time and not just push me off like they did last time
After starting vehicle and putting it in gear the service shifter light comes on and all the lights on right side of shifter.these lights are for telling you what gear you are in,prnd.it is on after put into gear at all times.it does nt matter that the car is stationary or moving.i have read many complaints about this issue with jeeps online.
The contact owns a 2014 jeep cherokee. While driving 70 mph, the gear shifter failed to move into neutral and the service transmission warning indicator illuminated. The contact coasted the vehicle to the side of the road and powered off the engine. Then vehicle was restarted and was able to drive; however, the failure recurred five miles down the road. The contact stated that the coolant increased to 200 degrees. The vehicle was taken to chrysler jeep dodge ram 24 (1020 belmont st, brockton, ma 02301, (781) 961-1550) where it was diagnosed that the transmission, four spark plugs, one coil pack, an auto grill shotter, and jumper harness needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was notified of the failure and referred the contact to nhtsa. The approximate failure mileage was 99,000.
The contact owns a 2014 jeep cherokee. The contact stated that while driving at 20 mph, the vehicle stalled without warning. The contact stated that she heard an abnormal popping sound coming from the vehicle. The contact was unable to move the vehicle as the vehicle continued to make the abnormal noises. The authorities were called and the vehicle was towed to an independent mechanic who notified her that the failure was related to nhtsa campaign number: 19v447000 (power train) and that the vehicle should be taken to an authorized dealer. The contact initially had the vehicle towed to zimmer chrysler dodge jeep ram (1086 burlington pike, florence, ky 41042) where she was informed that she had to pay for a software diagnostic, which she declined. The contact then had the vehicle towed to jeff wyler chrysler dodge jeep ram of ft thomas, kentucky (100 alexandria pike, fort thomas, ky 41075) where they declined to perform the software diagnostic and provided her with an estimate for the repair. The manufacturer was notified of the failure. The contact was informed that the recall repair had been performed prior to her owning the vehicle. The vehicle was not repaired. The failure mileage was approximately 138,000
I was exiting a highway and had slowed down to a near stop. When i tried to accelerate, the car wouldn't move and then lunged forward. I nearly crashed into the car in front of me.issues with the transmission of this vehicle have persisted since i first picked the car up in march of 2014.it has been back to the dealership eight times, with five updates being performed, no to avail.the vehicle is unsafe.
After 2 days owning this vehicle the transmission began to have issues shifting from park to drive and reverse. I also got "service transmission" warning lights and "service parking brake" warning lights. The vehicle went in for service and was in the shop for 3 days. 2 months later i had the same issue and the vehicle went in for service for 4 days. 2 months later the vehicle went in for service for the same thing for 8 days. Currently the vehicle has been in for service a 4th time for the same thing for 3 days so far. Problems range from hesitation and/or jumping into gear from park to drive or reverse, rough shifting at all speeds and parking brake intermittently engaging when placing the vehicle in reverse from park.
Vehicle was having severe issues shifting gears. Transmission warning light came on, less than a mile later the malfunction indicator light came on. Vehicle then lost 4wd capability. Vehicle seemed to stall out and max out at 20 mph. Car stopped a few blocks from my house while in a turning lane. Turned the car off and turned it back on, was able to barely make it home. Luckily, it was late night and no traffic. Could've cause a big accident. The vehicle sits here at the house right now because it will not run. Calling the dealership when they open tomorrow to try and find a resolution.
The "service shifter" warning coming up during drive or when parked, the engine refuse to start or the gear refuse to shift when this happened. It's very nondeterministic and could cause serious accident.
Car lost power in motion on a highway. The car did not respond to stepping on the gas.had to stop the car in the shoulder of a ramp and wait for tow truck. When changing from park to drive gears, the car made a clicking noise, but did not respond. This is actually the second time it happens - first time the official jeep service said they could not find the issue and felt confident in releasing the car.
Shift service warning - 2014 jeep cherokee has been having problems for some time with hesitation when shifting into drive or reverse (loud banging noise when initially shifting). Car has 113,000 miles current, but issue started at 85,000. @ dealerships did different work saying it would solve the problem (replace front cv shafts and rear drive shaft at high cost and problem still existed). Now i am getting a shifter service warning light and banging between gears getting worse. 95% of mileage has been highway with no stop and go, so this should not be happening and should be a national recall on the drive system. Researching the amount of complaints on this issue are massive
Vehicle stalling while in motion,(feels like it shifts itself into neutral) only dash notification is saying to to place in park and shift to desired gear. This happened 3 times in 3 days,all three time my safety was at risk as you are unable to accelerate. I had to wait until it coasts to a full stop to shift to park and then several tries to restart vehicle, once started car still will not move when pressing gas pedal for few moments although rpms are at 5 or 6 like its not in gear. In all instances i was in traffic and almost rear ended by other vehicles. There is no warning lights or sounds that make you aware that an issue is happening so you can pull to safety.jeep is in dealership now but am afraid they will tell me they cannot duplicate the problem, reflash the module and send me on the way. I have researched the problem and this is a common problem and common repair scenario at dealership but does not fix issue.i am afraid i will be rear ended by a fast moving vehicle as this has happened 2 times on the highway and once in middle of intersection. It is very scary when this happens as i have had my grandchildren in the vehicle 2 times when it occurred. I am very unhappy with this car as it is my first purchase not lease in 10 years.i don't know what i am going to do, still waiting to hear from dealership which is another issue as i took in yesterday at 7am and it is now the 2nd day at 9 am and nobody has called. I missed a day of work yesterday and have to go out of town for work for 2 days tomorrow. This report is my proof if i should be killed in my jeep that theres an issue of it stalling in traffic and highway conditions.
The contact owns a 2014 jeep cherokee. The contact stated that the vehicle received a software update for nhtsa campaign number: 19v447000 (power train); however, the contact experienced failures afterwards. While reversing from a parking spot, the gear shifter was shifted into drive; however, the vehicle failed to respond. The gear shifter was placed into park and shifted back into drive, and the vehicle operated as intended. Additionally, the contact stated that there was slippage in the transmission. The recall repair was performed by fields chrysler jeep dodge ram glenview (located at 2800 patriot blvd, glenview, il 60026, (847) 446-5100). The vehicle was not taken back to the dealer to be diagnosed. The manufacturer was notified of the failure. The approximate failure mileage was 22,000.
The contact owns a 2014 jeep cherokee. The contact stated that while driving at various speeds, the vehicle decelerated as the check engine warning indicator illuminated. The failure recurred numerous times. The vehicle was taken to a dealer where it was diagnosed that the transmission failed and needed to be replaced. The vehicle was no repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 5,400.
Vehicle once again went into neutral while driving down the highway. All the service lights came on. Vehicle rolled to a stop and said transmission needs service.
While braking on a residential street the car lunged forward resulting in accidental contact with car in front of vehicle.
After recall campaign v69 to update transmission control software issues, vehicle will no longer stay in gear, will stall randomly at speed, and will require vehicle to be restarted in order to put vehicle back into drive again.recall campaign was performed fewer than 1000 miles ago and 2 weeks ago.dealership and jeep have no fix.vehicle is unsafe, unreliable, and was towed in for service on the transmission for the third time in 12 months.
3rd time since purchasing this vehicle.no warning i turn it of wont crank tunr over nothing.lights still working
The contact owns a 2014 jeep cherokee. While driving 56 mph, the vehicle stalled and a malfunction indicator illuminated. The vehicle was towed to the dealer (lithia dodge ram fiat of las cruces, 860 n telshor blvd, las cruces, nm 88011, (575)-888-3588) for diagnostic testing and repairs. The manufacturer was made aware of the failure. The results of the diagnostic test were unknown. The failure mileage was 20,000.
When driving at highway speed the at car looses power and starts to buck and downshift to a lower gear then transmission disengages. Engine stay running but there is no power and nothing happens when you depress gas pedal. This is very dangerous as it happens consistently. Also the transmission many time keeps randomly switching between gears.dealer says its a software issue in the transmission. Software updates have not fixed the problem.
There have been several times while driving the jeep that the same transmission problem occurred.twice i was approaching a stop sign in a residential area, once i was coasting down a hill on a city street, once i was slowly accelerating in rush hour traffic on a major interstate, and another time i was accelerating from being stopped at a red light on a city street.the service transmission message along with several lights indicated a transmission problem.i have a picture attached.the dealership i took it took pulled a shift differential code off the vehicle.the problem is intermittent and does not happen every time it is driven.however, this is a serious safety concern to me because the vehicle is not driveable until i turn off the engine, open the door and restart the engine several times until only the mil light is on.this is an accident waiting to happen especially with me driving 29 miles each way through 2 tunnels during rush hour.it is unsafe for me to be broken down in rush hour traffic on an interstate.i fear that i will not be in the right lane like i was previously to be able to try to pull off the road.i fear i will be driving 55 miles in a tunnel and cars not stopping behind me.i fear that i will be causing an accident trying to open the door to reset the engine.no one should have to live with this fear that you are not safe with driving to and from work.
On wednesday morning, august 24th, 2016,my wife was driving our 2014 jeep cherokee latitude in traffic when for an unknown reason the vehicle stopped dead, no warning, no coasting to a stop, an immediate very abrupt stop. The steering wheel locked up, the front wheel drive system locked up, the vehicle was unresponsive to any driver commands. My wife had to seek assistance in moving the vehicle to a safe location out of the traffic lanes. We seriously believe that this unintended and uncontrollable vehicle action is a safety issue inherent within this model of 2014 jeep cherokee. Upon diagnosis by the local fca dealer, we were informed that the vehicles oem battery failed the load test and would be replaced under the jeep factory warranty, battery part number bb94r750-aa.the dealers service representatives seemed to be unconcerned with what in our opinion is a serious design flaw with this vehicle. The vehicle has received 3 previous software updates under factory warranty due to safety recalls.
The contact owns a 2014 jeep cherokee. While driving 24 mph or less, the vehicle failed to decelerate when the accelerator pedal was released. The contact was able to stop the vehicle by depressing the brake pedal. The vehicle was taken to the dealer for diagnostic testing. The vehicle was not repaired and the manufacturer was notified. The approximate failure mileage was 434.
The car jerks while driving on the highway/local roads and i have reported this matter to the chrysler service center where i take it for maintenance and have not been able to get any appointments. This problem has been ongoing since december 2017 and i reported it january 2018 when i got it serviced at smithhaven chrysler. I called in april 2018 for appointment and was informedthere nothing until the end of may but i was leaving the country. Called again in june when i returned to the states and was told there was nothing until august 27, i explained to the secretary the problem with the car and she said "sorry, there's nothing i can do for you". She also said that if i dropped the car off, i wouldn't get the car back for 2 weeks. I have also had asoftware update done and that helped for about a month.
Ever since the first update to the tcm, the transmission has been slipping and then grabbing. More than once, it has slipped when i had to pull out into fast moving traffic. The last time, i needed to pull out into traffic. As i pushed on the accelerator, the rpms increased, but the speed didn't. The engine rpm's spun up to around 6000 rpm and i was only travelling 15 mph. All of a sudden, the transmission grabbed. The wheels chirped and the vehicle accelerated. I was nearly hit from behind due to the failure of the jeep to accelerate properly.
The contact owns a 2014 jeep cherokee. The contact stated that the vehicle would independently shift to neutral at various rates of speed as the service shifter warning light would illuminate on the instrument panel. South point dodge chrysler jeep ram (5210 s ih 35 frontage rd, austin, tx 78745, (512) 774-6306) was contacted and informed the contact that the vin was not under recall. The manufacturer had yet to be notified of the failure. Upon investigation, the contact linked the failure to nhtsa campaign number: 16v529000 (power train). The vehicle had yet to be repaired. The failure mileage was unknown.
The contact owns a 2014 jeep cherokee.the contact received notification of nhtsa campaign number: 16v529000(power train)however, the part to do the repair was not available.the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair.the manufacturer was made aware of the issue.the contact had not experienced a failure.vin tool confirms parts not available.
The car is only 5 months old. Has a zf 9 speed automatic transmission and 3.2l 46 24v -vvt engine. I was driving on a tollway in moderate traffic at a speed of approximately 60-65 mph. Without slowing down or changing speed, the display on the dash listed "service transmission". All power to the engine was lost and car began to slow down. Would not respond to acceleration. Check engine light, stability control light, p! were all displayed. Had to find a way to the shoulder and stop car. Turned off car and restarted it. "check transmission " was displayed. Put it in drive and it felt like it was starting in 2nd or 3rd gear. Would not shift gears. Could get up to 35 mph with the tach at 2000 rpm. Would not shift at all. Got home and let car sit for a few hours. Started car after sitting for a few hours and the "service transmission" was gone. All other warning lights were gone except for service engine light. Drove to dealer next day and car appeared to shift ok. Dealer loaded pcm flash update. Reprogrammed tcm per tsb 21-018-14. Reprogrammed rf hub per 08-077-14. Car appears to be driving ok. Dealer said they couldn't find any problems with the transmission. They treated this very lightly . I feel this is a significant safety issue. Lost all acceleration and control at high speed. No notification of updates were sent previously.
For the 3rd time - check engine light, check gas cap light come on, odometer starts flashing and vehicle loses all acceleration after those lights come up. You can floor the gas pedal and the vehicle will barely get to 40 mph. Last time it was brought to the dealership they performed flashes (3 weeks ago) and the issue went away. Happened again today while pulling out of a busy shopping center and the car lost the ability to accelerate and had to limp it home to be towed to the dealership. The dealership advises they are unaware of any issues like this however there are multiple reports of this make\model\year having this exact same issue. The first time it happened i was doing 80 mph on the interstate and the car immediately dropped to 40 mph nearly causing a collision.
I own a 2014 jeep cherokee sport. While i'm driving at various speeds, the transmission inadvertently shiftes to neutral causing the vehicle to lose motive power. It also will rev it's self while stationary, my car will loose power or gain its own rpms while on a flat hwy, this problem is getting worse. The transmission software needes to be reprogrammed. According to the nhtsa campaign #'s 19v447000 & 16v529000 the recall #'s associated with this same issues i'm having are v69 & s55. When i type in my vin# to check for these recalls my vehicle is not listed has having any recalls. My specific vehicle needs to be added so i can properly have these issues resolved.
The contact owns a 2014 jeep cherokee. The contact received notification of nhtsa campaign number: 16v529000 (power train);however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
My 2014 jeep cherokee has been having transmission issues since september, 2018.the service transmission light comes on as well as a message displaying "service transmission" in the dashboard message center.although the vehicle doesn't "act up" while driving, once you come to a stop it chugs and chugs and takes about 5 minutes to get up to speed again.the only way to reset it is to stop completely, turn it off and wait about 15 minutes and start it back up again.when you start it back up it seems to run fine but the service transmission idiot light is still on.this has happened a total of 3 times since september, 2018.when i take it to the dealership they claim the computer shows no evidence of an error code and that when it happens again to bring it in.the problem is that when it happens i'm too far away from the dealership to bring it in and every time i stop at a stop light/stop sign i hold up traffic because it takes so long to get up to speed.how do they expect me to be able to "bring it in"?they refuse to do nothing about it.
We bought the car used about 3 years ago.periodically it stalls and will not go forward.it has happened in the middle of intersections.i have taken it to the local dealer and they don't show anything wrong with it.it happens randomly so you can really show the technician what it is doing but nothing shows up when they run the diagnostics.this is a known problem for the 2014 jeep cherokee.i have seen complaints from 2015 forward.when it stops in the middle of the road we have to find a place to stop and turn it off.usually it will correct itself when it is restarted.clearly this is very dangerous.i don't know if jeep can't fix the problemor won't fix the problem.this has happened about 10 times in the last 3 years.
Wobbly and shimmy front end on acceleration. Only in 2nd gear from 1700-2000 rpms. You can feel the vibration throughout the whole car, mainly steering wheel and seats. It happens approx. 6 times out of 10 when the car accelerates from a stop.
4 months following the "flashing" of the computer system after a transmission failure while driving at full speed it has happened again, after never really "feeling" like it was shifting properly. With my 2yr old daughter & wife in the car, while accelerating and turning out into oncoming traffic the transmission suddenly disengaged/slammed, which led to no response, stalling the engine and losing power steering. Lost control of throttle/acceleration. Had to get over immediately to avoid being hit to the side of the road. No warning lights came on like they did the first time, only the battery light likely due to the stall. I put the vehicle in park and turned off the ignition. I then turned it back on to start and it seemed to try to start the vehicle about 5-6 times, and it started. The gears did not seem to be shifting properly, almost stalling again- had to drive it in low 20-30mph to our home. I have it towed to the dealership again, with no update on the status yet. Obviously this is a replace or refund situation- there is no guarantee any "flashing" took care of the issue- this is a mechanical, computer or combination fault. This is our family vehicle- had this happened to them or if traffic had been closer when we turned we would be in the hospital, or worse.
My problem started about two weeks ago when i went to put my car into reverse from park after having just started it and it drove forward instead of backwards. I had to put it back into park then back into reverse before it would go backwards (no i was not on a hill i was flat, the car was acting as though it was in drive instead of reverse). Then it progressed to i went to change from park to drive and the engine just reved when the gas was pressed (acting as though it was in neutral) and i yet again had to put it back into park and turn it off to get it to go into the right gear. Then it progressed to my battery not working properly and my car not wanting to start up right away. And it got even worse to the point my car now says i need service on the shifter. I have had this car for 9 months and i drive it 10 miles a day (to and from work combined) 5 days a week and hardly ever anymore than that. I had never had any problems with it before this week and now all these problems are popping up at once.
I was driving in the far left lane on the freeway at approximately 68 miles per hour when suddenly my vehicle shook and the transmission stopped functioning.it left me in a very dangerous situation as i had to slowly drift to the shoulder lane with fast vehicles approaching behind me.i could have easily been rear-ended at a 65+mph speed as i was not able to accelerate to move to the shoulder safely at a normal speed.i was at the mercy of cars behind me that noticed my hazards and slowed down to let me over.the service transmission message began to display as well as the check engine light.the message display instructed me to put the vehicle into park then back into drive.once on the shoulder i did as the display message instructed but still once in drive my vehicle would not accelerate at all while pressing on the gas.after 4 attempts i decided to try to manually shift the gears which finally got my car moving.i have an appointment to take my car in for service tomorrow.the car has less than 8,000 miles on it and i have had it for less than 1 year.
We took delivery of our 2014 jeep cherokee limited on march 14,2014. After driving it for approx 1 month we noticed a very prominent wobble/shimmy in the front end on acceleration, this stops after it shifts into 3rd gear. We took it back to the dealer with this issue ,they agreed there was a problem. First the dealership replaced the rear shaft and it got worse, next they replaced the cv shafts and isolator bushing. These repairs did not fix the problem. Then we were told to drive the vehicle and it would get better. We now have 6000 miles on it and it has only gotten worse. We are now told that vehicle operates as designed?? who designs a vehicle to wobble/shimmy on acceleration? this is unacceptable and we will never buy another jeep. We have owned 4 jeeps in the past.
We were coming off the highway and the jeep went over something slick and we had a very slight slide which caused an engine light to stay on and the transmission to freeze up. Engine stayed running but transmission would not engage into drive. After we shut down the engine and waited a minute we decided to restart and we were able to drive but the engine light stayed on. Aaa california gave us a repair shop to go to and they were able to reset the engine light yet they had told us that they have been seeing this occasionally with this transmission. The transmission thinks that all gears are engaged this the explanation that we received. This happen coming off the highway, what if we were in the snow or highway? we are very concerned.
Incident occurred on freeway while traveling at 70 mph. Was traveling in the #1 lane and encountered a slower moving vehicle. Changed to the #2 and accelerated, but got no response from the vehicle. The freeway at this portion is a downgrade so vehicle was able to coast downhill. I accelerated again and vehicle failed to accelerate.a "service transmission soon" message was displayed on dashboard. I exited the freeway and came to a complete stop at the bottom of the offramp.i pressed the gas, while in drive, and the vehicle did not move. Placed in park and then back in drive and the vehicle did not respond. Placed vehicle in park and shut it down and restarted vehicle and it did struggle to move forward several feet.placed vehicle in reverse and it did not respond.repeated sequence of turning it off and back on and the vehicle responded.placed vehicle in drive and it did not respond. Repeated sequence and vehicle finally moved forward. Was able to slowly drive vehicle to dealership.after half a day dealership stated "chrysler" told them to wiggle the cables and see if any of them are loose. After they determined the cables were not loose they installed the new transmission updates and cleared the error codes. Service tech stated the problem should not happen again. So far i have not experienced any other failure with the transmission.
Transmission stopped working while driving on city street, making left turn. Transmission had to be replaced
The contact owns a 2014 jeep cherokee. The contact noticed a burning odor under the hood and, within seconds, the engine caught fire. There were no injuries. The fire department extinguished the fire and stated that it initiated at the transmission area. The vehicle was towed for further inspection. The manufacturer was notified. The failure mileage was 30,000. ..updated 05/17/16
The transmission repeatedly and unexpectedly goes into what feels like neutral, then slams back into whatever gear it feels like. Sometimes a higher gear, sometimes a lower gear. As we live in upstate ny travel on snow or ice covered roads can be frequent. When it has decided to suddenly downshift itself we have been sent sliding twice into the oncoming lane with no warning, thankfully no traffic was coming towards us at the time. This problem started soon afterthe purchase. The dealer has since done 3 "transmission ecm upgrades" but no change. It is now scheduled for the 4th time. I have lost faith in the vehicle as when i go online i find many others with the problem. Obviosly we owners need your help before we get killed in these vehicles.
I was traveling on the freeway during rush hour traffic in the left lane, traffic was stop and go.traffic slowed down, once traffic started moving again i stepped on the gas but the car would not accelerate, it would not respond at all.i looked at the dash board and a service transmission message appeared on the screen.i also had a (p)! light on but the parking brake was not on. I tried turning the car off and turning it back on and the car jerked very strongly because i was in traffic i thought someone had hit me but it was my car that had shaken very violently.i put it in neutral it roll just a bit and then would not move the car would not move at all.chp had to tow me off the freeway.after a day at the dealer, we were told it was a bad connection between the computer and the transmission and that the car was now fixed.i was lucky no one hit me while i was stuck in the middle of the freeway and that my kids were not in the car. I drive on the freeway all the time, the car is less than a year old andi am very afraid to drive this car. After reading other similar cases i feel this is a major safety issue with this type of car and that someone (ntsb) should review transmission issues with these cars further.
On or about march 10 2014 while driving my new cherokee at about 2000 miles i felt a wobble when taking off from a complete stop,seemed to be front right side of vehicle shimmy and then stop.as days went on i noticed it more and more. Several weeksago i did an internet search for my vehicle having a wobbling issue and found the jeep cherokee forum with a handful of others with similar issues with there 2014 cherokees also,this made me very worried that there is a serious problem.the vehicle wobbles side to side most of the time while at about 1700 rpm in 2nd gear and then seems to stop when the trans engages into 3rd.speed varies from about 10 to 15 mph.dealer could not replicate the problem,wobble is light at times or can be very noticeable as to make your legs shimmy side to side,wobble sometimes goes away only to start to shimmy again hours later.i currently have 3300 miles. I have informed my dealers tech rep that i am concerned about the vehicle going out of control or malfunctioning due to the wobble,the dealer tech rep stated that as far as that could tell it is safe.it is still shaking now most of the time and wanted to report this issue to you asap thank you
Transmission (automatic) failed at 3,500 miles.car would no longer go into gear and engage in any gear (drive, reverse, etc).
Oil filter adapter failed. Slow oil leak and then garage flooring under vehicle was full of oil. Got vehicle to mechanic and had 1 qt left. Mechanic also had a dodge van getting the same repair, same part, same part #. Seems to be a big problem with keep, chrysler, dodge per mechanic and internet. Also when at either a stop or even traveling on roadway, vehicle becomes jerky and have to either put in park and then back to drive or vehicle has to be restarted. Battery can drain from 13.9 down to 12.7 when this is happening. This current battery is the 4th battery for this vehicle.
My car stopped without warning in the middle of a busy road while the car was in drive. I was on a city street going straight. Then the screen said service transmission. Told me to put car in park and then drive again. I was able to get out of harms way, after several attempts to engage the transmission while i was on the road. I put the car into neutral to get it to roll into a parking lot. Parked in parking lot. Put into drive again, and care would not move. Screen prompted me to shut off vehicle and restart. Did this, and same issue. Car would not move. Did this two more times and then gave up and called a tow truck. My first incident with issues with this car started over the last few weeks. I purchased it used in february 2019, with a clean carfax. It is now june 2019, and i'm starting to see the issues with transmission. While parked on day for 3 hours, i hopped in the car to start it and it wouldn't start after several attempts, but no error messages. I didn't think much of it because the screen said the fob wasn't detected, so i thought maybe the battery on fob was low. This problem has not occurred since. The other problems i noticed are extreme jerking while driving the vehicle, when accelerating at a stop or while driving. One time it jerked so hard going from a stop to drive, that i thought i had been hit in the back of the car. My car is currently with the purchasing dealership getting looked at.
The contact owns a 2014 jeep cherokee. While driving approximately 35 mph, the contact stopped at a traffic light. When she attempted to make a right turn, the vehicle stopped and a "put gear in park" message appeared. The vehicle was turned off and was able to be restarted after a few minutes. The vehicle jerked, but the contact was able to drive home. The failure recurred the next day without warning. The vehicle failed to restart and was towed to a local dealer for diagnostic testing. The manufacturer was not made aware of the failure. The contact was informed of nhtsa campaign number: 15v509000 (visibility). The failure mileage was 26,000.
A couple days after purchasing the vehicle, was rounding a turn, going uphill, and accelerated.at that point, the car wobbled violently.upon arriving home, i checked the tire pressure and found all to be around 48#.since the tires had been inflated with nitrogen at the dealer i went there and was told by the service department that the over-inflation was most likely the cause.the "tire technician" took a few pounds out of each tire and pretty much said if the trouble light is not lit, the pressures are fine.when i got home, i checked the pressures and compared with the tpms display.none of the tires had the same pressure and all over 40#.i adjusted the pressures of the tires to the pressure stated on the tire sticker on the door jamb.i continued to experience a wobbling and the service department said there are no known issues.i agreed to document when this is happening and under which conditions.i experienced intermittent, but frequent wobbling upon acceleration between 10 and 20 mph usually in second gear.on nov 2, the dealer confirmed the wobbling and stated that jeep does not have a fix at this time.they have a problem where the front axles do not have enough slop to take left/right movements of engine and bottoms out on axle shafts. Should be february.when i checked in march, i was told jeep revised date to be 3q 2015.sep 29, i was now told 4q 2015.i then contacted fca customer service to go beyond the dealer find out facts from the manufacturer.the rep said that she would contact the dealer for their input while i held on the phone.she got back on the phone and simply said that there is no eta for the fix and to continue checking back with the dealer or go to another dealer and see if they can find something else wrong.no fix after all this time, that's terrible.the fca rep mishandling my concern, in my opinion is as bad.
On 09th july 2014, i bought a jeep cherokee 2014 at united cars al mana airport showroom qatar.unfortunately, the product jeep cherokee is not usable according to the following: on friday 14th november 2014 07:00 pm, the car completely shut down without any prior warning or alert messages, dashboard shows (smart key failure, steering columns is not locked as stated on the repair order), despite several attempts to contact mopar road assistance, but the number given was wrong. After many trails i delivered the vehicle to the services at 11:30 pm. Two days later i got a phone call from service consultant stating that the car is ready for pick up; repair report indicated that the battery was faulty and has been changed. On 29th november 2014, the car breakdown and every single warning message have been appeared on the dashboard, then, i delivered the car by breakdown on a trailer. The warning message was ?transmission services?, the repair report stated that the dynamo has been changed only.on 7th december, 2014 exactly the same thing has happened with small change that time, the car delivered to me by extra error ?transmission performance failure?. Recently the complications begun to increase rapidly, i delivered the car for the fourth time to services. ? on 31st january, 2015 i delivered the car to the services by transmission problem.? on 02nd february, 2015, i received same phone call, one day later the car completely stopped in the middle of the road.on 7th february, 2015, i met the service manager and he promised to solve the transmission issues as they received bulletin by the faulty part from chrysler usa because it's a known problem.on 09th february, 2015, i received a call from their engineer asking me to go to dealers workshop because new software just received. The car was delivered on saturday 14th february, 2015.
The vehicle fails to accelerate properly from slow speeds this has been an ongoing problem since a recall ( ro1 ) was performed on the transmission multiple attempts by dealers to improve this condition have failed i am told that this is the way flat/chrysler has decided to make these transmission work ,in order to prevent failure due to a design flaw the current software no longer allows the transmission to downshift below third gear unless the vehicle is completely stopped therefore if driving conditions require you to slow down ( to as slow as 1 mph ) and then you need to accelerate the transmission remains in the third gear and provides little to no response if you floor it , the transmission will sometimes eventually slam into first gear but only after struggling its hardest to accelerate third gear which involves the torque converter allowing the engine to rev , so that the resulting shift into first gear is extremely rough andoften accompanied by wheel spin the transmission will no longer ever under any circumstances downshift into second gear the hard jolts and wheel spin of 3-1 shift are somewhat dangerous but when the transmission completely refuses to downshift and simply leaves you vulnerable to approaching vehicles ,pulling into traffic, entering roundabout or changing lanes from a slower lane to a faster one or even just merging is always stressful not knowing if vehicle will respond to accelerating properly or downshift properly
The august 2019 recall notice still has not fixed the issue with the transmission.it still fails to shift into 1st gear at a rolling stop..at a rolling stop, it shifts into neutral and then hesitates for 1 to 2 seconds before shifting into gear.this hesitation can be dangerous when in traffic.
My vehicle has been giving lots of trouble since i purchased it. It decides to shutdown by itself when it wants to. It has put me in several scary situations. Uselly i am on the hwy in the left lane and it decides to shut down.giving me only about 45 seconds to get over. The emergency brake warning lights along with traction, battery, transmission, engine the car doesn't know what to do. It has been back to the dealer for 3 computer updates.in addition..... The second to the last time they put in a brake switch.now they have my car. Putting in some kind of tcm box. The car also hesitates. Blinker goes on by itself decides to accelerate on its own etc. I do not believe my car will be fixed.it has been happening since early december i have a lemon. It is a very dangerous car. I have made a total of 5 payments on this car.
The contact owns a 2014 jeep cherokee. While driving 40 mph, the vehicle shook violently without warning. The failure occurred on numerous occasions. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the issue. The failure mileage was approximately 32,000.
Chryslter recall 3 s55recall repair is taking too long to complete! i'm a heart patient and my wife has parkinson's and we have to trave over a mountain pass to see doctors. We feel unsafe in this car.we can not r]trade due to the length of the recall!
The contact owns a 2014 jeep cherokee. While driving at unknown speeds, the vehicle was getting stuck in gear. The vehicle was taken to a local dealer (bob poynter chrysler, 3020 b national rd, columbus, in) where it was diagnosed that the system needed to be updated. The vehicle was repaired, but the failure recurred. On july 1, 2017, while driving at unknown speeds, the vehicle would not shift into gear and the "error car must be in park before shifting gear" message appeared. The contact restarted the vehicle and took it to community chrysler dodge jeep ram (2300 s walnut st, bloomington, in 47101) where it was diagnosed that the system needed to be updated again. The vehicle was repaired, but the failure recurred. Additionally, while driving unknown speeds, the vehicle stalled without warning. The vehicle was taken back to the dealer who stated that an appointment was needed for service. The vehicle was not diagnosed or repaired. An appointment was scheduled for a later date. The manufacturer was notified of the issue and referred the contact to the local dealer. The failure mileage was 51,000.
When i turned the key to start the car on the morning of 12/1/17, nothing happened. After three attempts the car finally responded and started.after driving about 10 minutes, while in the middle of route 191 and traveling about 45 mph, the power train simply disengaged.stepping on the accelerator did nothing.luckily i was able to coast to the side of the road.had i been in an intersection i could have easily been wiped out.i put the vehicle in park and noticed 2 warning messages.the first read: 'service transmission restart in park with vehicle at zero speed.'the second message said:'service park brake.'a host of service lights lit across the dashboard as well. I turned the car off and restarted it.when i shifted into reverse, it made a very loud clank sound.i could not shift any further to neutral or drive.the same thing occurred a second time.on my third attempt, i was able to shift into drive.i immediately drove to the closest jeep dealership.they hooked it up to the diagnostic machine and found no active or stored messages.they scheduled me to come back to update the car's software.
Vehicle stalls when proceeding forward from a complete stop. Vehicle will move forward a few feet, disengages for several seconds, and will finally reengage. This issue happens randomly with the 2014 transmission and has put me in danger several times. This transmission also shifts randomly and in a hard fashion. On multiple occasions i thought i had been rear-ended. I've complained to the dealer several times and they act like they haven't heard anything bad about the 2014-2015 transmissions.
The transmission slips, it disengages and puts the car in neutral. It also jerks.the car was in traffic, had to pull over.
Front end axle boot leak and subsequent shake/vibration in front end on acceleration and right turns mostly. Went into "limp mode" upon driving during low speeds on more than one occasion with check engine and service transmission lights coming on. No good computer history stored in engine computer to determine problem even happened. Shake has continued even with replacement of both front axles. Limp mode and warning lights haven't happened since transmission wiring harness and transmission computer were replaced . Has been serviced by two local dealerships for over a month and have had customer service contact with chrysler/jeep customer service about issues since transmission problems. Engaged in lemon law action because purchase dealer has stated on more than one occasion that the shake is a characteristic of the 2014 model of jeep cherokee, "all of them have it on their lot" so there is nothing to fix. I just don't want this to be a larger issue with more vehicles involved so i am reporting my problems.
Car shifts into low gear or neutral at 60 mph for no apparent reason. Shakes violently and warning lights flash.this has happened three times and no available repair.
Takata recall while in motion the jeep makes a strong jerk when accelerating from 1st to 2nd gear. It is very rough to drive.
When coming to a stop and the light turns green before making a complete stop, i give the car gas and it jerks.i've had the transmission recall done and it did seems to get better for a few weeks but now its doing it again
Transmission shifting very rough.when it changes gears it jumps,lurches abruptly while driving
Automatic downshifting rough, often will stay in higher gear when defending, causing jarring when turning as the vehicle has to jump from 5th gear to 2nd when making the turn. Downshifting in general is rough and unpredictable.
While stop at a light the jeep stalled out with check engine light,parking gear light, and road hazard light came on. Then when i put it in park and back in gear it jerked badly as if the engine came out and bunny hop as it took off like some one learning to drive a standard. Some times while driving it roughly shifts into 2nd. And it stalled once on a major highway which is dangerous.
Transmission shifts poorly.when starting may not start moving when gas pedal pushed. Makes you very nervous on starting at a stop to merge into traffic as it does not move at first.sometimes after a stop it has not shifted down to first so when you start the transmission shifts hard into first and spins wheels. Shifts hard between second and third and second and first.
While sitting on an incline at a stop light, our brand new 2014 jeep cherokee that had only bought 2 days before shifted in to neutral on its own and rolled backwards when the gas was pressed.we had to shift the transmission into manual and back to auto several times to get the gears to catch.luckily no one was injured and we did not roll backwards into traffic.after that incident the transmission was sluggish and would not shift gears properly.
My jeep cherokee 2014 has been having engine problems since i bought it. Last night was the worst experience, thats why im here. I was on the highway and the jeep just started to brake on its own. I was sliding in the snow and almost fliped. I was able to control the jeep. I had trouble pulling it to the shoulder of the highway. Had to force drive to the side. Would not go on reverse. When the town truck arrived,he had trouble putting it on tow truck. This problem needs to be looked at before someone dies over something that could have been fixed.
I got a service parking brake message on the screen, the jeep just stopped moving, engine still runs but will not shift gears.once in heavy traffic!i turned the engine off and back on, i got a service transmission message.i put the jeep in gear and it moved only have a loud jerk.it was towed to the dealer.they kept the car 2 days and called to tell me it was fixed.i picked it up and drove it one day, the next morning the exact same problem happened.i turned the engine off and back on and slowly drove it to the dealer.this time it stayed in the dealer's shop for 5 days.this vehicle is very unsafe.when the error message flashes on the screen the jeep does not move, it does not coast to a stop so you can pull out of traffic, it stops dead right there.it doesn't matter if you are driving 5 mph or 70 mph, it does not move after getting the message.i feel very unsafe driving this vehicle now.
The contact owns a 2014 jeep cherokee. While driving 35 mph, all the gear shiftier indicators and the service shifter warning message illuminated. The contact was able to park on the side of the road and, after turning the ignition off and on, the vehicle resumed normal operation. The contact stated that the vehicle was serviced in august of 2019 per nhtsa campaign number: 19v447000 (power train). The contact called reedman toll chrysler jeep dodge ram of langhorne (located at 140 old york rd, jenkintown, pa 19046, (215) 690-3770) where it was diagnosed that the shifter needed to be replaced. The vehicle was not repaired. The manufacturer was not notififed. The failure mileage was 62,700.
My jeep in currently being serviced for the third time, same problem.my jeep will stop on the highway, at highway speeds, transmission goes to neutral, engine idles. You stop the car, shift to park and turn the engine off, then you can start it up, all the dash board lights are lit and when you shift to drive it bangs.this same scenario has happened over 20 times.
While driving around the city of sf, i started to here a grinding noise. There are two thing that would stop it. First, would be an actually stop the vehicle when doing so it made a hard downshift noise and crunch. Second would be using the manual override on the transmission gear shift and shift the gears. Also while driving on the highway at 50 mph getting onto the bay bridge i hear a slight grinding noise that would only last for a few hundred feet.
I pulled into a parking space in front of ace hardware on main street in east islip new york. I put the car in park. As i took my foot off the brake the car continued moving forward and hit a stack of wheelbarrels in front of the hardware store. It damaged my license plate on the front end of the car the license plate bracket and put a significant crack in the paint on the front bumper.i have also noticed that at other times when i put the car in park and take my foot off the brake the vehicle moves forward or backward as much as 2 inches after being put in park.this occurred on june 23rd 2020
Several incidents where vehicle suddenly looses ability to move forward. Engine still runs, display says shift to park, then back to desired gear. Check transmission light, check parking brake light.loss of power occurs suddenly - has occured while crossing intersection. Requires stopping car. Putting in park. Usually i also have to shut down ignition and restart, then shift back into drive. Problem resets the transmission, causing any learning data to be absent - first shifts into gear extremely rough. Vehicle has had transmission recall preformed - but this is not the issue.chrysler has informed me that certain errors can occur that send a shut down code to the transmission. Obd2 code when this happened for me was p1ddd-00. They say that fuel valve issues in the fuel system cause the code, which in turn shuts down transmission. Note attached service bulletin that hints at issue.the crazy thing is a fault in the fuels system allows the engine to continue (great since engine continues - now my car engine could catch on fire and i have no motive power) - but resets the transmission, leaving one stranded for several moments where ever this occurs. Chrysler tells me other issues can can cause transmission shut down in lieu of going to limp mode.i have had several issues of this in the 3 years of ownership - many people think there isa transmission issue - maybe there are on some cars - but now i learn that other failures can cause random resets of the transmission.chrysler says - see service bulletin - even overfilling gas tank can cause this issue. Vehicle is unsafe to drive and unfit to be on the streets.
Jeep cherokee latitude 2.4lhas shut down with no warning while driving. It has stopped entering city streets and when braking hard to avoid another car. When the vehicle stops and suddenly its steering wheel gets hard to steer . The dash comes on with an error on screen saying, "car must be in park in order to shift." turning the key does nothing until we try multiple times.
I purchased my brand new 2014 jeep cherokee with 30 miles. After about 1500 miles it began shifting very hard in low gears jerking , it red lines extremely hard to where it will jolt the jeep and when icome to a stop it would begin raise rpms and accelerate. It would scare me senseless. I took it to the dealership they said that's how it performs and made me leave. 400 miles later the transmission completely blew out going 50 in la traffic. It was on back order for a month. Since then i have taken it in 8 times for the same problem a few times they have updated the tcm now they are saying there is no codes and they cannot duplicate it, even though it does it every single time. The jeep will not know what gear to shift and leave me stranded in intersections before it shifts and peels out. When i break it'll pick up speed it is extremely unsafe and unreliable. Jeep has no fix for it and will not buy it back nor compensate me in anyway this isn't right and they should be forced to buy these be back. Last weekend i took it on a trip going downhill at 60 mph 2000 rpm i tapped the break and the jeep revved to 5000 rpms also my horn is he hardest horn to push ever it does not work. The service department said its a little harder than normal but they cannot replace it since it doesn't give a code .everyone and their mother is concerned and complains about this issue. One day this thing is going to get me in a wreck. I paid good money for this vehicle i just want something safe and reliable for my family. I wish jeep chrysler however it is would just do the right thing.
This is regarding the auto makers recall number w47 and the nhtsa campaign number 20v343. Even though my vehicle is suffering the same power transfer unit issue with front wheel slipping, my vehicle has not been counted towards the recall. It has recently been diagnosed with a faulty ptu and needs to be repaired. This is a category 1 recall issue which may result in injury/death. There are over 67,200 vehicles already recalled and my vehicle needs to be recalled as well. See: https://www.mrblaw.com/blog/2020/06/jeep-recalls-cherokees-for-dangerous-fault-in-power-transfer-unit/
3/1/2021: rough idle and overheating after filling up gas tank that morning upon arriving at work. Jeep had problems when leaving work at roughly 1630.idles poorly, very rough and dipped from 900 rpm down to 200 rpm while almost stalling.i decided to drive home and thought it may be a little water in the gas from filling up that morning on macdill.ran rough on the way out of macdill.at the home depot traffic light, the transmission would not engage and i had to switch to park and back into drive. Once onto gandy blvd the temperature started to overheat.i turned on the heater to act as a second radiator and decided to shoot for jeep dealer in st. Pete. I made it there and caught a ride home with wife's sister. Dealer drove jeep on tuesday a total of 23 miles without any temperature above 202. Told that lot boy and service supervisor drove it. No charge since st. Pete jeep couldn't find any faults. I had wife take me to pick it up.on ride home got up to 207.no rough idle.***rough idle and stalling while driving in traffic continued. Noticed this always occurred after filling gas tank up to full*** jun 29, 2021:got gas again at macdill monday morning upon arrival at work. Monday afternoon car ran terrible. Remote start stalled before i got to jeep. Started up again when i got to car and engine ran rough. Nearly stalled several times. Engine almost stalled at final left turn while heading to gate. Transmission indicator flashed again and transmission failed to work. Display showed to place in park to select drive.had to coast up onto median to keep from blocking traffic when engine started to stall again when light turned green and i proceeded through light. Occasionally ran rough all the way home for the 43 miles and 1 hour drive. This time there was no significant overheating. Just went up to low 200s. Decided to submit a nhtsa complaint since dealership said they wouldn't be able to find anything wrong if no check engine light came on. Dangerous
Transmission problems and stalling after stop.first incident 2/4 - gas filled pulled out to traffic, while waiting in intersection to turn left vehicle shut down.multiple transmission issues - hard shift after service on 2/2 from 1st to 2nd and 2nd to 3rd.multiple reports of issues with this transmission.reading multiple reports of issues with this transmission - no fix.complete safety issue if reports showing shut down while driving on freeway.
The contact owns a 2014 jeep cherokee. The vehicle lost motive power while drivingthe contact was almost left strandedthe mechanic was unable to pinpoint the failure. The contact stated that while driving at approximately 35 mph, without warning the vehicle stalled. The contact was unable to restart the vehicle. The vehicle was towed to gengras chrysler dodge jeep ram ,460 connecticut blvd, east hartford, ct 06108,(860) 289-0246, to be diagnosed. The mechanic was unable to retrieve a fault code. The vehicle was not repaired. The vehicle was included in nhtsa campaign number: 19v447000 (power train). The manufacturer was contacted and informed of the failure. The approximate failure mileage was 82,300.
Was driving on highway, when the "service transmission" warning came on.car would not accelerate.was able to pull over.turned car off, sat for a few minutes, restarted car, "service transmission" light was off, but service engine light was on and remained on.was able to drive car.this happened several more times, i have taken it to the dealer.waiting to hear back what the problem is.
Transmission has been knocking very hard when i put it into drive. One day when i started my car in my driveway, the check engine light came on and a message stating "service transmission, place car into park then into desired gear." once i put the car into drive, it felt and sounded like my engine was going to jump out of the car. I tried to turn my car off and restart it, however, i had no success with that. I have had no issues at all with my driving up until this point. I bought my jeep in december 2013 and this issue occurred november 2017. I service my jeep on a regular basis and do not drive recklessly. This issue happened all of a sudden. A day before this happened, i did notice when turned my car on and put it in drive, the transmission did "knock" into gear a lot more aggressively than normal.
While driving the car and slowing down, the transmission dropped to a low gear and never recovered.service transmission indicator came on as i limped home.brought the car in and it was upgraded with new firmware.took the car back and after a week had another occurrence.was driving on the highway and again the service transmission light came on.this time the transmission was stuck in a high gear, and then i lost all gears and coasted.i was lucky to reach the highway shoulder, as tractor trailers flew by me.turned the car on/off a couple of times (and went from park to drive) and suddenly the car jerked into gear (jumped forward violently).got going and took it back to the dealer.in my opinion this is a real safety issue.my family is not willing to use the car, and at this point, i would not allow them to use it.i see many similar issues.can't believe such poor quality is acceptable!
The contact owns a 2014 jeep cherokee. The contact received a recall notice for nhtsa campaign number: 16v529000 (power train). The contact stated that the parts needed for the recall repair were still not available and that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Vin tool confirms parts not available.
The contact owns a 2014 jeep cherokee. While in park, the liftgate was activated but failed to function. The contact also stated that the liftgate independently closed while the contact was behind the vehicle. The contact sustained lower back injuries that did not require medical attention. In addition, the contact stated that while driving at 35 mph, the accelerator pedal was depressed and the vehicle jerked before moving forward. The failure recurred on numerous occasions. The vehicle was taken to a dealer who was unable to diagnose or repair the vehicle. The vin was included in nhtsa campaign numbers: 15v393000 (structure) and 15v509000 (visibility) however, the parts needed to repair the vehicle were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 3,000.
Vehicle hesitates choosing a gear when accelerating from a near stop, causing it to act as if it were placed in neutral.when accelerating from a very slow i45 to an exit ramp lane, (changing lanes) vehicle stalled for a second or two, causing on coming traffic to hard brake.this problem is intermittent, and has happened numerous times.this incident is the only near miss.vehicle has a hard time upshifting at highway speeds, will run at high rpm for long periods of time.it also shifts very harsh from 1st to 2nd and 2nd to 3rd gear.with this vehicle's tendency to hesitate in traffic situations,this vehicle is not safe to drive.
Transmission issues and traction control. Lurches forward, shakes when taking off, hesitates when taking off (sometimes 10 seconds or more) then kicks into gear really hard.traction light comes on and have reduced power, rpms are very high but the car just doesn't want to go.sometimes will tell me to put the car in park then shift to desired gear.the trans will not go into gear.it left me stranded alone on a major road late at night.when it arrived at the dealership, they couldn't find anything wrong with it. It has spent over a month at one dealership.been in multiple times for the trans and they do an update and say its all good.this car has put me in quite a few near misses.you never know when you are not going to have the power you need.the times i have experienced the problems, it didn't matter if i was turning or driving a straight line. This has been going on with my vehicle for 2 years.they performed a recall that was supposed to fix it but i did nothing.its almost like it got worse.
Service transmission came on while in motion.the vehicle came to a complete while in motion.11
I was driving through town on 7/2/15 and all of a sudden the dashboard lit up and the car went into neutral, i was able to drift into a safe area. I turned the car off and waited 2 minutes, started the car, everything seemed ok except the check engine light was on. When i pulled away the trans would not go over 45 mph. I called dealer and they said to bring it in immediately. 5 days later they charged me $100 for a "flash" download to trans. I picked the car up and within 48 hours the same thing happened again (8 times in 1 day), they told me to bring it in, i did (asked for a loaner vehicle, they said they would have to charge me), they told me there were no recorded faults in the computer, a mechanic drove it home 2 days to get it to fail. 6 days later i picked it up after they installed a transmission control module at no charge. 24 hours later it happened again, i was able to drift into a safe area. I turned the car off and waited 2 minutes, started the car, everything seemed ok except the check engine light was on, as of yesterday the car is back in their shop and they told me they will call the factory again to see what they can do????? i'm a traveling salesman and i'm very concerned that this issue will cause an accident (if i can't drift into a safe area to "reset" the car) and i have developed no faith in jeep's ability to fix this problem! updated 09/17/15*lj updated 12/11/2017
On two separate occasions, both while reversing and driving the car forward, a message has suddenly appeared on my dash forcing my car to be put in park, that the car is not able to be in drive, and the transmission needs serviced.after this event, the check engine light appears on my dash for at least a couple of hours and then disappears.
The transmission has extremely rough shifts and then gas pedal won't work and you have to pull to a shoulder or parking lot and turn the car off and back on again to get the transmission to work. It's happened both on turnpike and city streets. Once i was coasting down a hill without my foot on either the gas or break.
I have had the transmission replace by jeep yet the transmission still continue to do hard shifts, lunging, unexpected disengagement of the transmission.i have not able to move out of the way in emergency. If the gas is pressed, the engine lags and over revs but goes no where.then it will jump forwarded.i keep taking the vehicle back to jeep and but keep being told the engine works as designed.
Service shifter warning came on on all gear indicators lit up
The contact owns a 2014 jeep cherokee. The contact stated while driving 60 mph, the service 4 wheel drive warning light illuminated. The vehicle was taken to the local dealer chrysler world (2612 county rd ee, abrams, wi 54101, (920) 826-4141) where it was diagnosed with needing an unknown software update performed. The vehicle was repaired however, the failure persisted. Upon investigation, the contact associated the failure with nhtsa campaign number: 20v343000 (power train) however, the vin was not included. The manufacturer was informed of the failure and referred the contact to nhtsa. The failure mileage was approximately 84,000.
This is the second incident of this nature. While driving at 75 mph on the interstate, the vehicle lost all drive to the wheels. The vehicle was coasting, with heavy traffic coming from behind.the vehicle was essentially dead on the highway. My wife managed to coast to the shoulder. The vehicle check engine light was on as well a message to "service transmission".the vehicle had to be placed on a flat bed and taken to the dealer.this is not the only incident involving these vehicles. There is a serious problem with the 9 speed transmission, as there have been three technical service bulletins, from chrysler, and our vehicle has had all of them performed.the vehicle is still at the dealers so i am unable to advise what, if any corrective action will be taken. I do know my wife was scared to death when she found herself basically immobile in heavy car and truck traffic, approaching her from the rear at 75 mph.
At highway speeds, vehicle would routinely become locked into a single gear and fail to shift beyond that point until the vehicle was turned off and then restarted. Upon restart vehicle would travel approx 10-15 miles before vehicle would again not shift and have to be turned off and restarted. This cycle repeated numerous times and on subsequent days.
Vehicle lights on shifter came on turn red dash reading get shifter service alert came on then when parked for a few mins turn off vehicle turn on fine after several miles of driving shifter lights came all on turn red and alert came back on to service shifter
After the vehicle is warmed up the transmission doesn't want to shift. On take off from a dead stop it'll be in 3rd gear at 10 mph. The vehicle has been to the dealer several time for this issue and i'm told there aren't any issues. Also when turning out in traffic the vehicle has stalled numerous times with my 3 year old son in the back. This vehicle is unsafe and the worst purchase i have ever made.
The power train bucks hard, delays forward motion from stop position, especially with a cold start, and is much worse on cold days.had the car back to the dealer several times, called jeep, and they all tell me there is nothing they can do.i have also been told that not all of this model jeep has this problem, i am one of the lucky ones.please help me!i am a realtor and have clients in my car that look at me like, what is wrong with your car, and why isn't jeep doing something about this?i do have several invoices from the dealer, stating my complaints, but nothing has been corrected, they have done "two updates" via their computer system, again, with no results.
The contact owns a 2014 jeep cherokee. The contact stated that the gear shift failed to work and a loud noise was heard when attempting to change gears. The failure occurred without warning. The vehicle was not taken to the dealer. The vehicle was not diagnosed or repaired.the manufacturer was not contacted. The failure mileage was approximately 19,000. Updated 08/22/17*ljthe consumer stated the vehicle would shut down while in motion. The battery was changed, but the failure recurred.
The contact owns a 2014 jeep cherokee. The contact stated that while driving at 45 mph, the vehicle downshifted while the accelerator pedal was depressed without warning. The vehicle was taken to be diagnosed. The contact was informed that the transmission needed to be replaced. The vehicle was repaired however, the failure recurred. The manufacturer was notified of the failure. The approximate failure mileage was 44,000.
The contact owns a 2014 jeep cherokee. The contact stated that while traveling various speeds, the vehicle suddenly lost acceleration power. The vehicle was taken to the dealer where it was found that the rear differential had failed. The vehicle was repaired but the failure recurred. The manufacturer was not contacted about the failure. The failure mileage was approximately 600.updated05/28/14 maupdated 05/29/2014 the consumer was advised the failure was due to a software issue.updated 05/29/2014
Despite a number of updates made to the transmission in the jeep cherokee (kl) series, the transmission continues to give me safety concern.amongst the issues experienced a significant pause or "hang time" when attempting to accelerate for a turn.this occurs both during time of deceleration into a turn lane followed by a quick turn (i.e. When there is an opening in traffic) or when stopped (i.e. Stopping at a stop sign and then accelerating for a turn the car begin to roll at a few miles per hour by the transmission just feels like it won't connect, when it does the vehicle lurches and often breaks tire tread contact, even on dry pavement).another issue involving the transmission is while parking, approximately one week ago i was turning into a tight parking space and i suppose the transmission must have been in 2nd gear and not 1st as it decided to downshift, lurching the vehicle forward.fortunately, since i was turning into a parking space, i had the brakes nearly fully engaged, which kept me from striking the next car over, but it was close as the lurch was significant enough to throw the cars weight forward.jeep has made an effort to address some of these issues via software updates, but i am concerned that nearly 4 years into ownership of this vehicle that the transmission cannot actually be "fixed."i am concerned that the transmission will continue to cause and or allow for safety situations that are going to lead to traffic crashes and possible injuries.i feel as though a deeper look at the issues revolving around the zf 9 speed transmission are warranted, to include a significant testing phase or investigation to determine why these issues are still present and what, if anything, can be done to address them.
No real problems with our jeep until we took it in for an oil change and they provided the "reprogram pcm tcm update campaign." after that update the jeep would clunk, stall, and not accelerate through turns. Two weeks ago they "got a new update" that was to fix the previous update. Now we are going back again this week. Though, when i go to the jeep recall site and enter my vin there is no record of this new update.
While driving in light to moderate traffic as well as stop and go traffic, vehicle would routinely surge forward immediately after slowing and or break when foot was removed from brake pedal. Cruise control had not been used or engaged at anytime.
Previously had 2 separate recalls regarding the tcm (transmission control module), both we're immediately remedied at the dealer. However, at 111,000 miles my 'check engine' came on and my transmission began acting funny. Prior to taking back to the dealer i stopped at the local autozone and had them identify the code that triggered my 'check engine' light.the tcm was not accepting the data correctly, meaning the tcm needed re-programmed or replaced.due to my vehicle being 11,000 miles out of warranty, the dealer refused to correct the problem, even though this was clearly a jeep problem, and not a user problem.i have never done any towing and all of my miles are highway miles. I researched this issue and this is, by far, the most common complaint for this particular year and make.i feel since it is a 'jeep' issue, it should have been corrected.
While driving the car just stops in the middle of road and he transmission does not work.this is 5th time with the same issue. Jeep could not fix the issue.
Vehicle will have jerk and knock during acceleration. It's occurring more often in the last month. It also lost power to the transmission causing it to cut off. It is dangerous while driving and i never know when it would occur
Transmission will not move from park, error message 'service transmission ', 'service park brake' 'transmission shifts very hard at times' vehicle cannot be moved at times until battery is disconnected and i think computer resets. May need to disconnect more than once to correct. Jeep has no remedy, they say must see error messages or condition before they can fix.through research i have found 9 speed transmission is defective, i am not the only person having this problem.jeep has no fix and has bought back some of these vehicles from owners.can i use the lemon law to remedy this problem?this has occurred numerous times since i've owned vehicle..
While driving, the vehicle shifts very rough. Whether on the interstate or just driving around town. It also idles very high, and uses a lot of excess gas. Also, when i turn the vehicle on there are times that nothing will appear on the lcd screen, so i am unable to control anything in the car as far as electronics, climate, radio, phone etc. Even turning the vehicle off and then back on does not work. Eventually it just turns back on, while driving. Every once in a while a message will come across the screen stating there is something wrong with the phone in the car and to contact the dealer.
Car literally stops working while driving, locking steering and no power brakes to stop. Has happened twice, while turning both directions.others online have had it happen while driving straight, and crashed as a result.jeep dealer blames oil level, transmission, and software, but no fixes have helped.currently installing new transmission due to horrible shifting.dealer states oil level can be 1/4" low on the dipstick (within the safe zone) and it can make the car quit running while you are driving 70 mph down the highway!many others have experienced the same issues!this is a dangerous car that must be taken off the road immediately.
There is a warning saying service shifter that stays lit up on my display at all times. I have had all of my recalls done but this warning light stays on and is a neusance. You can not see the digital speedometer nor anything digital for that matter. First noticed it a few weeks after i bought the car. As soon as you turn the car on the light just stays on. The recalls should have fixed this but it did not. Very beautiful car but having several issues with it that a lot of people are having same issues when researching the internet. Need this fixed asap. Cost too much money to have this many issues. Very disappointed and will issue a class action suite if no response. Also lift gate won't lock. But that's on another claim that i issued to you.
The contact owns a 2014 jeep cherokee. The contact stated that the transmission jerked and the vehicle failed to accelerate properly when the accelerator pedal was applied to change gears. While at a stop, the vehicle independently shifted into neutral. The vehicle was not included in nhtsa campaign number: 16v529000 (power train). The manufacturer issued 13 tsbs on the power train, 16 tsbs on the engine, and 76 tsbs on the electrical system. The dealer (central florida chrysler jeep dodge ram, 8675 commodity cir, orlando, fl 32819, (407) 351-9940) diagnosed that the transmission may need to be replaced. There was a previous software update that provided no solution. The vehicle was not included in nhtsa action numbers: ea16002 (power train) and pe 15030 (power train). The manufacturer was notified of the failure. The approximate failure mileage was 40,000. Central fla jeep replaced the motor mount on 03/07/18 for jerking issue.
While driving our 2014 jeep cherokee latitude (3.2l) the service shifter light came on and all red lights appeared on the shifter console. It does not stay on after turning off engine, and has only come on 3 times over 2 months. It does not appear to effect the operating of the car. The dealer checked it out and says we need to have the floor shifter assembly replaced, and at a cost of $738.75. I could not find any recalls on it but i did see a lot of complaints upon searching online. So far it has only come on during highway driving speeds.
The contact owns a 2014 jeep cherokee. While driving 25 mph, the accelerator pedal was depressed, but the vehicle hesitated and jerked before moving forward. In addition, the vehicle failed to start. The failure recurred on numerous occasions. The vehicle was taken to a dealer where it was diagnosed that the engine needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was not notified of the failure. The failure mileage was unknown.
While driving a transmission alert triggered causing the car to lose power, i was able to pull to the side of the road.shutting off the car and restarting allowed me to regain power and drive home.i will be bringing it to the dealer for the 6th plustime for simalar transmissions issues over the life of this car.a permenant fix has not been found at this point all previous dealer interactions have been flashing the software.this seems to be a temporary fix and obviously losing power while driving isa serious danger.this seems to be a wide spread issue not just affecting my vehicle.
I bought the car brand new. In the 2 and half years i've had it, the transmission has failed more times than i can count. Usually it fails while i'm in traffic and my car just suddenly looses power accompanied with loud banging noises and a"service transmission" warning indicator is shown. Most of the time i can regain power by cycling the ignition, but sometimes cannot. It has been to the dealer service dozens of times for this problem. A few times they are able to reproduce the problem and have replaced parts and updated the computer code. The latest service appointment to fix this problem was in march 2017. The dealer claimed to have found the problems that they fixed before returning the car to me after several days. But the problem continues. Yesterday (may 2, 2017) i was on the highway going the speed limit of 70 mph in moderate traffic when the problem suddenly occurred again. I was nearly struck by several other cars because no one expected me to stop in the middle of a 3 lane high-speed highway and there was no way for me to coast by the semi-trucks to my right or the cars to my left. After cycling the ignition, the warning message cleared and the car returned to an drivable state so i was able to drive to a safe location and check my car. As it has so many times before, i could not reproduce the problem at that time and the car seemed fine once again. We have called jeep directly on this too. They can see the cars record of the transmission service repairs, but otherwise they are not helpful.
Just bought this car from private owner, i asked of any recalls, she told me none at all. Didn't even have it a week and transmission stuck in neutral and couldn't remove the keys.
The safety recall to reprogram the transmission control module was completed on 9/4/19. My vehicle worked properly until august 2020 and has returned to lthe same issue i had beforw the recall was completed. The jeep loses power when braking to below 20 mph but not coming to a complete stop & pressing the accelerator. There is a second or 2 delay before the car will accelerate, then a hard shift as if the car has gone into gear.
I stopped at a red light for maybe 3 minutes.when i pushed the gas to go when the light turned green, the car did not move.i moved the gears, but it still did not move in drive or reverse.i shut down the vehicle, turned it back on, the check engine light came on at that point, i put the car back into drive, and it still would not go.i sat there through the green light, and when the light turned red, i felt the car shift, and it would then go again when the gas pedal was pushed.glad i was not in a busy intersection. The sad part is, i just purchased this car in september from milnes ford in lapeer, michigan.i noticed the recall on the autocheck before i bought it.i asked about the recall when i purchased.sadly, i do not have their response in writing, but he told me " oh yes, we took care of that".i will never trust that again.
Driving at full speed on the highway the transmission suddenly disengaged, which led to redlining the rpms, because it failed to give me any control of throttle/acceleration. I had to get over and coast to the side of the road. The "service transmission" note came on the screen as well as check engine light. The transmission slammed a few times as if it were unable to find its gear. I have it at a dealership now, apparently being told flashing it may fix the issue...however, that doesn't make me feel better with how the vehicle acted or if any damage occurred due to this "computer" issue. This is our family vehicle, so having some major doubts right now.
Sometimes car won't start completely out of oil no warning not fit for change bucking from transmission cooling 2 codes set off one said vacuum leak other unknown complete electrical panel went pickles across dash radio phone sinking have to shift down car for to rebut motor sounds like jet engines now tapping all four brakes rotors and calipers needed to be replaced bucks forward no warning lights have to manually go threw computer to find out what is wrong transmission worked on twice told at first nothing wrong also ac failed now other fans not working cooling not holding shaking in dash gone up as high as 300 smell antifreeze all before 2000 miles.
A couple months after purchasing my car brand new i got a flat tire for no reason. The sensor had to be replaced as well and it took over a week to change my tire. The dealership was awful and the jeep roadside assurance took 6 hours to get to me for a tow, i complained to no avail. Next my transmission was acting weird. Accelerating and decelerating without me gassing or braking. Took it in and no one took me seriously. December 2015 my cars transmission disengaged on the highway at night. Thankful i could pull over to the side. Got it towed to jeep they said the transmission module needed to be replaced but there was no real fix because the software to fix it hasn't been created yet. So basically we're going to put a faulty part back in your car and cross our fingers it works. Yesterday 4/11/16 the exact thing happened on the highway but in the mid morning. Again i was able to veer off with no power safely but was in a bad spot on the highway with cars racing past me and not moving over or slowing down. Definitely a stressful experience. Got towed again and the maintenance were so relaxed about it. They didn't care at all even though this was my second problem in less than 6 months. Turns out it was the same problem and they fixed it in one day because they have transmission modules in stock. One can only assume it's because many owners are coming in to get them replaced. I'm am looking into lemon laws and suggest everyone with this problem does the same.
After filling up my car everytime it shuts off in the middle of the road and switches to neutral. Rpm shoots up randomly and shuts off
I have filed a complaint here regarding transmission wobble/ shudder in second gear that started at about 2000 miles prior to my second issue i am having now. My cherokee vehicle now shudders all the time and it has just developed a lag in acceleration.i feel like it is the transmission causing both problems. The delay in acceleration is present depending on the gear and speed that the vehicle may be in. The delay has happened when trying to pull out onto highway only to have vehicle pause for at least a second maybe two before it finally will accelerate,allowing traffic behind me at highway speeds to have to avoid my vehicle because of this delay,this has happened several times.had trans flash done prior at dealer and did nothing to fix the wobble/shudder.had shudder documented while i drove vehicle with dealer tech in car.chrysler now told the dealership that this shudder is a characteristic design of vehicle and that i should accept this and nothing's wrong,this is not acceptable,the delay and shudder are dangerous and distracting while driving and will affect resale value. I had the shudder documented by a a.s.e certified technician that said to bring back to dealer for further diagnostic.a different dealer recommended to drive for another 1000 miles and see if it goes away,this will be the 5th time vehicle has been at the dealership.i believe chrysler jeep has no fix for this,and are behind evasive and dishonest concerning these complaints,as other owners have hadtransmissions and axels replaced and still have the shudder and or delay. Thank you.
I own a jeep cherokee altitude model with a v-6, awd, and the 9-speed transmission. Approximately 700 miles after receiving the r01 software update to my transmission, the car experienced complete transmission shutdown. The engine continued to run, but no power was transmitted to the wheels. Warning lights came on reading "service transmission", service engine and service parking brake indicators lit up, and the information center instructed me to pull over in a safe place, shift into park, restart the engine, and select desired gear. Once done, the transmission shifted into drive with a violent "clunk". The vehicle would move then, but with only partial power. The dealer "reflashed the control module" and declared the vehicle repaired. After four subsequent events identical to the first, and three additional trips to the dealership, i still do not have my vehicle in my possession. This has been going on for 85 days now. The obvious safety issue of a vehicle losing power at speed concerns me, of course, but the problem i am experiencing seems to be beyond the ability of fca to remedy. There are many of us with this experience, and we would like some assistance.
2014 jeep cherokee limited v-6 4x4.purchased new.vehicle wobbles in 2nd gear.most notable on fast acceleration.it has continued to do so since purchase.chrysler dealers notified, but have not suggested a fix.
Within days i noticed issues with the transmission. 1st, 2nd, & 3rd gear can be very jerky.sometimes 1st gear holds 5-8 seconds before shifting. Some jerking is violent. Also declining steep highway mountain roads is an issue at times. When braking at start of decline rpm's jump by 2000 rpms & car seems to thrust forward. It's like it doesn't know what to do. It is very unsettling
Front end wobbles when taking off from a stop, when going from 1st to 2nd gear. Also feels like vehicle is losing traction and hesitates on acceleration from a stop. Jeep replaced the half-shafts and did software updates but problem continues.
When starting from a cold start the engine and/or transmission jerks multiple times for the first minute during driving.after the first stop, the car settles down and does not seem to do it again.
The contact owns a 2014 jeep cherokee. While driving 70 mph, various warning indicators randomly flashed. The speed decreased and the transmission gears failed to shift from drive to park. The contact coasted the vehicle off the road. The gear was difficult to change from drive to park, so the contact turned off and restarted the vehicle. The crash intermittent being disabled, service brakes, and service transmission warning indicators flashed. The vehicle was driven to the dealer. The dealer was unable to schedule an appointment so the vehicle was left at the dealer. The manufacturer was notified of the failure. The vin and failure mileage were not available.
This car has been looked at by chrysler group llc for steering/transmission issues 4 times since march 22,2014. There has been two software updates that have not corrected the problem. There is a safety issue driving the vehicle that needs to be addressed before someone gets really hurt or killed.
I was stopped at a red light near a shopping center and i went to turn right andmy jeep would not go so i pressed a little bit further on the gas pedal and it took off almost like a lunge with jerky movement.this same thing happened when i was stopped at a red light from the shopping center entering a busy city 4 lane street going straight through the intersection and when the light turned green my jeep wouldn't go at first then i pressed a bit further on the gas pedal and it lunged forward.good thing there was not a car in front of me!this has happened plenty of times and we have only had this vehicle for about 2.5 months.it is now getting scary for me to drive knowing that if it lunges when it shouldn't i could be in an accident.so this is why i am filing a complaint.
Been to the shop several times for transmission problems and never been fixed.all lights on gear shift stay all lit up and transmission will go out when driving on busy roadsi then get a notification to turn off engine wait and restart.this will sometimes happen several times in one day.
Transmission shifts unpredictably and rough.can feel like being rear-ended on a 2-3 shift while acceleration from a stop can feel like the transmission is slipping - engine revs go up but vehicle barely moves.these issues cause the vehicle to not respond as expected and have almost caused several accidents.these issues occur at low speeds, whether you are turning or not.
Starting may 2019 the transmission lights/check engine light started coming on when placing into gear and it was like being in neutral.may 2019 the dealer did a flash update.june 28th lights came back on, when shifting gears no power, feels like you are in neutral. This is what started in may.a week later the dealer changed the power module for the transmission.two weeks later it's back at the dealer where it has been sitting with the exact same issues of shift into gear and feels like you are in neutral.when the gear finally catches it takes forever to get out of 1st gear.this time they are replacing the valve body on the transmission.they tried to replace the transmission, however, they were told there are no transmissions in the states and would have to come from over seas.in about 140 days. What exactly are consumers supposed to do for 140 days?we have put enough money into this jeep when jeep knew they had problems and have taken no responsibility for them.jeep needs to step up to the plate and fix their product and reimburse all monies consumers have spent.renting a car is not cheap!
The contact owns a 2014 jeep cherokee. While driving at 50 mph, the accelerator pedal was depressed and the vehicle hesitated before accelerating. In addition, the contact stated that while at a stop, the vehicle jerked. The failure recurred on numerous occasions. The vehicle was not diagnosed or repaired. The contact received notification of nhtsa campaign numbers: 15v041000 (air bags) and 14v392000 (suspension); however, the parts needed to repair the vehicle were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer wasnotified of the failure. The failure mileage was unknown.
I bought this 2014 jeep cherokee sport in august 2014. It had approx. 300 miles on it. Noticed a strong "shimmy" in the jeep after it shifts to 2nd gear. The shimmy goes away after increased speed. Took it to the dealer and the tech drove it and noticed the shimmy also. He checked for any sbs. Chrysler said to replace the front half-shafts. This was done 2 weeks later. The shimmy was still there when i picked it up. The tech said there was a "break in period" of 3000 mi and it would go away. There is no such thing as a break in period for this part. The vehicle has had 3 software upgrades on the tranny to ease harsh shifting. This works for about 1 month and then back to harsh shifting. The shifting gets better as the vehicle warms up but the shimmy is there no matter what temp. Talked to the service manager at the dealer and he rode in it today (1/21/14) and noticed the shimmy. We then drove another 2014 jeep cherokee, it did not have a shimmy he said he would reopen the star case with chrysler to try to resolve the issue..this is a $30,000 vehicle with 2000 miles. It should not be doing this, and i am sick of hearing "this is normal" from service techs when they have no clue why it is doing this. When it goes back in this time, this will number 3. If it is not repaired correctly and the shimmy and trans. Issues are still there, chrysler will buying it back per lemon law.
On an interstate highway, on a slight uphill incline at 70 miles per hour, surrounded by other traffic including semitrailers, the jeep abruptly lost forward power, acting like it has shifted into neutal.this loss of power was accompanied by flashing dashboard indications of transmission failure and by horrific clunking sounds and shudders from underneath.i was able to drift, miraculously, to the shoulder without being killed.eventually restarted and limped to a dealer.dealer kept jeep two days, said they replaced a "control module", and that it was fixed.not so.about thirty days later, and within a week of having the jeep checked over at a different dealer, it happened again, this time at about 25 mph in a residential area down a gentle decline.jeep had no suggestions for me other than tow it somewhere.lost a full workday messing around with them seeking a solution.now, days later, i have no communication from the dealer or from chrysler/jeep except an email saying that the dealer had discovered "codes".no word on what is wrong with this transmission, or whether jeep can actually fix it or merely keep towing it after it leaves me on the side of the road or gets me killed or worse.completely unreliable, unsafe, and apparently irreparable.chrysler/jeep needs to get this junk off the road before someone gets killed! updated 09/15/15*lj
The contact owns a 2014 jeep cherokee. While driving 32 mph, the vehicle would downshift and was difficult to shift back into gear. Also, the rpms accelerated and the four wheel drive service warning indicator illuminated. The vehicle was taken to capital chrysler dodge jeep ram of indian trail (8461, 5501 w hwy 74, monroe, nc 28110, (704) 220-4370) where the power transfer unit was repaired. The manufacturer was notified, but was not able to assist. The failure mileage was 99,000.
While i was driving down a hill the car dinged and it said service transmission, when i was on flat road after the hill the car was not shifting gears its like it was stuck in a higher gear, if i slowed down it all it would jerk and sputter till i got it going a lil faster, but it would still not change gears
Transmission jumps going into 3 gear, cant completely fill the car with gas because my transmission light comes and states to "service transmission". Slow take off, took to dealership with the check engine light on and found no problems. Took to auto zone and they found a code stating that it was a throttle body position sensor. Please lets find a solution to resolve the issue.
Shifting clunks/jerks when going into second gear, intermittently.
The contact owns a 2014 jeep cherokee. The contact stated that after refueling the vehicle, and when exiting the vehicle, the vehicle independently shifted into neutral with the check engine warning light illuminated. The contact stated that she heard an abnormal noise but was able to park. The contact waited for 15 minutes before restarting the vehicle and driving to her destination. The vehicle was taken to mount airy chrysler dodge jeep ram fiat located at 538 n andy griffith pkwy, mt airy, nc 27030, (336) 789-8105 however, the mechanic was unable to duplicate the failure. The vehicle was not diagnosed nor repaired. The contact stated that the failure persisted. Upon investigation, the contact associated the failure with nhtsa campaign number: 16v529000 (power train), however the vin was not included. The manufacturer was informed of failure. The failure mileage was approximately 100,000. *lnthe consumer provided photos.
Power lift gate will not operate all the time, sometimes i have to manually lift up the lift gate to get intothe inside trunk area. Recall r 27 has been performed in all 3 parts. Check the electrical connectors, install module water shield,and replace module connectors and install module. I have been back to selling dealer for this issue many times for the inoperative hatch issue customer cairs have been opened on this issue with no success. Dealer and chrysler advise me when it happens bring in the vehicle so we can see the problem. I am worried about the potential electrical fire potential due to this system not operating as designed. I have been to the dealer about this since dec of 2013 1 month after purchase due to the fact that the dealer can not duplicate the complaint at their shop nothing is written up because no problem found. The most recent trip to the dealer was june 13 2016. This issue always happens when the vehicle is in park engine running or engine off button on dash will not activate lift gate either key fob will not activate lift gate and when i get out of the vehicle to attempt to open lift gate with lift gate button this will not work either. I have to manually open the lift gate by opening the hatch and raising the lift gate as if the vehicle was not equipped with the power lift gate accessory. Please help resolve this long standing issue, i retired from chrysler after 41 years of service in warranty, customer service and tech. I am not making up this issue. Since the recall repair date of 4-15-2016 the trans will shift hard from stop lights also.
I was driving on the freeway when the car started decelerating rapidly, the "park" icon came on and the message center said "unable to shift gears while in park, check transmission" and the engine light came on.i was unable to accelerate.thankfully, i was able to pull over to the shoulder but the car would not shift gears.i turned the car off and immediately turned it back on and the car was still unable to shift gears, i could feel the car trying to shift gears but couldn't. Engine light and unable to shift gears/check transmission message still appearing.i turned off the car a second time and waited a minute or two and turned the car back on.at that point, i was able to shift gears and accelerate again, however, the "check engine" light would not go off.
When driving at highway speeds (68 mph) and slowing down, the gears on the 2014 jeep cherokee downshifted, resulting in an increase in speed, despite pressure being applied to the brakes.this occurs with the automatic transmission when braking change gears from 4th to 5th gear.the shift into 4th gear is followed immediately by a 500+ rpm increase in the engine.if heavy, consistent pressure is not applied to the brake, the car will accelerate 1-2 mph.if heavy, consistent pressure is applied to the brake, the car shifts violently and the car "lurches" forward due to the increase in rpm.
I have a safety problem in jeep cherokee trailhawk 2014 in ptu and shaft drive since february 2020 while i'm driving on the highway and i reported the car to the dealership they told me need to replace the parts and when i saw your site posting the link including the vin number i check my car and i found there is recall for the car and i email to the dealership they refuse to receive the carreferring to our phone conversation today morning, you said that you are unable to share with me the official document from your system showing thatno recalls for the mentioned vehicle, also you said that you will not receive the vehicle in your work shop because as you mentioned earlier in your mail that you did not receive any recalls from the manufacturer on your system, in addition you told me yourgood company not obligated to provide any compensation resulting from this manufacturers defect in the vehicle because till this date you did not receive a notification from the manufacturer stating this. We discuss the about the damage in the ptui explained to you what i understand from my side once i saw the photos which provided earlier by jeep service team you can easily notice that the damage happened from inside the ptu and due to the over friction and wrongaxial rotation of the shaft drive part in the ptu which led to damage the teeth of the shaft drive and result a uniform damage shape in the outer case of the ptu.last but not least, i hope that your take the necessary actions to solve this issue to provide safe vehicle to your customers, complyingwith the national highway traffic safety administration because safe cars save lives and what i believe so frustratingly now is that the car i drive with my familyis not safeand i want to thank god for not causing any major accident to the car or tothe others when driving with my family during the time am using the car.
Car stalls and completely shuts off. Told its gas and not to fill up gas tank. Not sure how this effects the transmission. Car jerks into gear or right before shutting off. Shakes, is loud. Does this with or without filling up the tank. Car had barely half a tank when i purchased it and it did it then. The very next day. I have an extended warranty. And i believe the power train warranty still applies but they won't fix the problem. Keeps saying its not pulling or storing codes. Engine light and service transmission light comes on and stays on. Not on the next next. Hard starts. Trans is slipping. It does this while i'm driving. Either at take off or while i'm slowing down to stop is when it shuts off. You can feel the trans slipping while driving. Car is noisy sometimes and slow to accelerate. Car acts like it going to stall while driving on city street or highway. Has shut off on both. I do mostly freeway driving. Was told there was a case involving make year and model of my car. I looked it up and there appears to be a class action lawsuit in regards to faulty transmission and chrysler knew of this. I was not told about this when i purchased the vehicle and the vehicle has been doing this since i purchased it in september of this year. I have taken it in and calledseveral times for the same thing. They updated the computer and replaced a part and now they are basically telling me they don't know what the problem is except that it may be from filling up my gas tank and it making the engine stall but no solution to fix the problem besides not filling my tank i am guessing. But no explanation on the trans. Just keeps saying its not storing or pulling codes. This is dangerous to be driving a car that can shut off at will with my kids in the car.
When you step on the accelerator from 0mph the car stutters and shakes for a few mph until you get to about 15-20mph and then it drives like normal.
9-speed auto transmission which mine has rough, delayed or sudden shifting or failure to shift conditions with grinding or other loud noise during shifting ' harsh engagement of gears; sudden or harsh acceleration/deceleration; sudden loss of power; premature transmission wear or failure.
My transmission has 9 gears and can be used in the automatic or manual modes.when in the manual mode and when shifting from 5th to 4th gear the car free wheels or acts as though it is in neutral and gains speed going down hill.this occurs continually. This does not happen in any other gear.when down shifting, the rpms go up and the speed slows down except for 5th to 4th gear. I brought this up to the local jeep dealer and they said that this is normal and will not fix it. I brought this to the attention of the local dealer twice. They also said that all cherokees are this way. They even tested another cherokee from the lot and it did the same thing.in addition, they said the chrysler 200 models do this also.
Vehicle driven on a trip over 500 miles with stops along the way. Parked overnight. Next day trip resumed.within 10 miles from overnight stop and after refueling, "service transmission" warning appeared.vehicle was moving at approximately 35 mph when the warning appeared. A "feeling" like "slipping a clutch" was experienced on this vehicle although it is equipped with an automatic transmission.outside temperature was approximately 71 degrees. Transmission temperature was approximately 195 degrees according to vehicle dash info. Display.already committed to enter interstate but pulled over on ramp. Turned engine off.this action had "reset" the vehicle to normal operation in the past.this time the "service transmission" warning remained after restarting engine. Due to the fear of being struck by traffic accelerating for entry on the interstate, along with congestion, road construction, and panic, vehicle entered interstate at a slow speed. Exited at next exit and made it to a safer place. Parked and shut off the engine.waited approximately 5 minutes.this time the "service transmission" warning was not displayed. Trip resumed for approximately 250 miles on interstate and local roadways without a problem. Parked vehicle for a few days without driving it.returned, driving about the same distance without a problem.this is the fourth time the vehicle has had problems with the drive train.all past vehicle recalls have been performed. Lack of adequate power when needed from the drive train is a significant danger to all.the "service transmission" warning and lack of power in the drive train had occurred during a separate trip recently. Vehicle will be taken to the dealer for an opportunity by fca to repair or replace the vehicle.
When vehicle was in drive but at a stopped motion with foot on break the car would want to jump forward. On the highway while driving the car would lose power then slip back into gear when trying to accelerate. Finally the car sent error message while driving and would not be 4x4 capablewould only shift to certain gears and the power steering stopped working. I just had the car serviced recently and at that time the dealership did a computer upgrade on the transmission system. This is the second issue to occur like this with the transmission with the vehicle since purchased in 2014.
The contact owns a 2014 jeep cherokee. While driving 15 mph, the transmission slipped out of gear. The contact turned off the engine and waited a few minutes. When the vehicle was restarted and shifted into drive, the vehicle jerked violently and accelerated. Afterwards, the transmission failed and the check engine indicator illuminated. The vehicle was towed to the contact's home. The contact's personal mechanic came to the contact's home and diagnosed that transmission fluid leaked out and the vehicle had a hard shift. The vehicle was not repaired. The manufacturer and dealer were not made aware of the failure. The failure mileage was 95,400.
The contact owns a 2014 jeep cherokee. While attempting to accelerate, the vehicle failed to move without warning. The vehicle was taken to the dealer. The technician stated that the transmission needed to be reflashed. After performing the reflash, the transmission was deemed defective and needed to be replaced. The vehicle was repaired, but the failure recurred shortly after. The vehicle was taken back to the dealer where it was diagnosed that the transmission failed and needed to be replaced. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 9,200. Updated 11/23/15*lj
5/8/14 - transmission stopped working while driving to work. Error messages appeared on the dashboard as the accelerator lost all power causing me to force the vehicle off the road. Multiple more error messages appeared to service the transmission. Rpms had been running high for a few weeks. Gears were not shifting properly.vehicle taken to dealership. It was kept for over 2 weeks for repairs. I was told everything was fixed.6/9/14 - same exact scenario occurred again. This time, the car brought itself to a halt. I was able to get off the road in time. When trying to shift from park to drive you could feel the car shutter. Rpms remained extremely high.car was taken back to the dealership for additional inspection repairs. No updates.
Car flashes service transmission warning and lose power while in motion.this has happened several times, have to coast to a stop, turn off the car and restart to regain power.so far i have been lucky it has not been in a high traffic or highway situation. Prior to the in motion issue the other times i was stationary (stop light) that the issue occured and required a restart but those errors did not register a check engine condition.i have had it to the dealer and they pefromed a software update which was supposed to correct this issue. Bringing it back to service again to be looked at.
Car shuts down , coast to stop. Dash light all flash . Message service transmission . Put in park restart car . This is the third time in 3 weeks it has been back to dealer. The last time they replaced tcm . Last time 3/15/16 26000 miles on vehicle shuts down in 65 mph traffic causes chaos with vehicles behind you . The first time this happened was after a recall to reprogram transmission.
Car just stopped on highway. Since then 7 incidents, check transmission, engine light on,car going out of gear and not moving. Into service 3 times, now [xxx] has had it for 2 and 1/2 weeks and chrysler will not let them put in new transmission, keep putting parts in and then another problem comes up.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Vehicle transmission kicks when accelerating, or decelerating. In particular, it kicks when coming to a stop and if you do not keep your distance from other vehicles it could lead to rear ending other vehicles or driving through a wall trying to park the vehicle in the garage.
The contact owns a 2014 jeep cherokee. While at a stop, the service transmission and the check engine warning lights illuminated in the vehicle. The vehicle was towed to a dealer where it was diagnosed that the transmission module needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 68,000.
My jeep cherokee keeps repeating the same problems. This has been going on for more than a year. Sometimes i am terrified to drive because i do not know what is going to happen. Today and on other days, the jeep has cut off on me a few times while in motion on a city street and sometimes when turning. The vehicle slams into gear when driving sometimes and feels like i am getting hit in the rear of the car. It is very dangerous because you don't know when it is going to happen.today, the jeep almost caused an accident when it just stopped on its own.additionally, it often shifts gears erratically and very rough, even jerking at times. The dealership said they did a software update but this did not resolve the issue.i have taken to the dealer at least three times about this issue and i keep getting stalled saying either come back in 500 miles so the can do an oil consumption test or that they cannot duplicate the issue. Each time i take it in they say the did a software update or an oil change. The problem remains.
The contact owns a 2014 jeep cherokee. The contact received notification of nhtsa campaign number: 16v529000 (power train); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. Vin tool confirms parts not available.
2015 jeep cherokee - transmission issues. Started with a jump and crashing sound on acceleration from stop, then started slipping and non engagement during driving. I took it in and had 3 system updates done, and 2 weeks later (june 12th, 2015) i was driving in rush hour traffic and the transmission stopped all together, not responsive, engine check light went on, and the system computer said service transmission. I wasalmost killed on the highway because the car just stopped. ...updated 07/30/15updated 9/24/15
The car gave a message that the transmission needed service. It then drove a few more miles and then stopped allowing me to accelerate. It was like it was in neutral but the engine would not rev. It did let me drive again after shutting down the car but the pattern continued until we dropped it off at the dealer. We needed to turn the car off and on several times. There was also an unknown smell that came and went.
While driving home on the freeway during busy memorial weekend doing 70mph, my car stalled.i had to safely go to shoulder of freeway.service transmission message and service light was on.i waited 5 minutes and it started up.i could have gotten in a serious accident with my engine shutting down.i took it to dealer who stated it was a defective valve body.i sure hope this never happens again. I havea 3.2 v6 9 speed transmission with 22,500 miles.
The contact owns a 2014 jeep cherokee. The contact stated that while attempting to shift into reverse, the transmission failed to shift. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 10,050.updated 8/28/15updated 10/19/2017
I live in nj but work in phila. In december i was on my way home on i95 and my check engine light came on saying service transmission. 30 secs later it goes limp. With no way to accelerate i had to coast to a shoulder at the base of the bridge with a tractor trailer almost crashing into the back of me. I took it to cherry hill jeep and the invoice says recall partial complete. Fast forward to today 3/21, i am riding over the walt whitman bridge with the check engine light comes on saying service transmission. 20 secs later the transmission goes limp again and i had to coast into an active construction area at the base of the bridge. I turned the car off and sat there for 15 mins as vehicles flew by me. I started it and the checked engine light was still on but i was able to move to a safer spot. I turned it off again and sat for another 10 mins and the light was off. I drove it work on a wing and a prayer and that's where as left it. That's twice this vehicle tried to kill me. It won't get a third.
The contact owns a 2014 jeep cherokee. The contact stated that the vehicle stalled in the middle of the intersection and a "malfunction" warning indicator illuminated. The vehicle was towed to the dealer where it was diagnosed that the power train failed. The contact received notification of nhtsa campaign number: 16v529000 (power train); however, the parts to do the repair were unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The failure mileage was approximately 26,500. Vin tool confirms parts not available.
The contact owns a 2014 jeep cherokee. The contact stated that while at an intersection, the vehicle independently shifted into neutral and stalled with the service transmission and check engine warning lights illuminated. The vehicle was taken to jim riehl's friendly chrysler dodge jeep ram of lapeer (1515 s lapeer rd, lapeer, mi 48446) to be diagnosed. The contact was informed that the power train control module software needed to be updated. The vehicle was repaired however, the failure recurred. The vehicle was taken back to the same dealer to be diagnosed. The contact was then informed that the transmission needed to be replaced. The contact referenced nhtsa campaign number: 16v529000 (power train) as a possible solution however, the vin was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 148,000.
The contact owns a 2014 jeep cherokee. The contact stated that he did not receive notification of nhtsa campaign number: 19v447000 (power train) until he attempted to sell the vehicle. The contact called bob baker chrysler jeep dodge ram at 760-431-3000 (located at 5555 car country dr, carlsbad, ca 92008) and was informed that the parts were not available. The contact stated that the recall limited the contact's ability to sell the vehicle at its full value. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
In motion on freeway, vehicle lost all drivability...power transfer unit had to be replaced. One and a half months later, while on motion the vehicle warning lights came on and vehicle was unable to be put into park.power transfer unit had to be replaced a second time.
Engine runs rough and it studded under low speeds
I had it in to fix a recall on the transmission, a few months later i started it and put it into reverse, i pressed the accelerator and had zero engine power, i put it back into park and the engine started running extremely ruff shaking the entire car, i turned the car off immediately, waited a few moments and restarted again only to have the same issue plus the transmission went into what i would call self destruct mode, it clunked and growled it was the worst sound ever.i took the jeep to my local jeep dealer and they reflashed the transmission, they told me if it happens again they'll drop in a new transmission, it still doesn't shift right and i'm worried i'll end up needing a new transmission after my power train warranty expires, there was clearly damage done to the transmission when it went into self destruct mode and i think the trans should have been replaced at that time, also the jeep goes into neutral by itself while driving down the road so this is also a safety issue, i don't feel safe driving this car and or having passengers in it.
While shifting at low speeds the vehicle continues to not select the correct gear in the power train / transmission. More often than not, when shifting from reverse to drive it selects 2nd or 3rd gear and when it doesn't move fast enough it slams into 1st. While in drive taking off from stop light for instance, the gears often start with 2nd or 3rd gear again and will not too often revert to 1st gear, it just allows for a very slow start. While visiting the dealership several times for this issue, the dealer / service person advises me it's a matter of time before the transmission / gears explode from this very issue and chrysler knows about the issues but continue to send out recall notices for fixes.
3 transmission incidents when i have filled up with gas. After leaving the station the car has shifted into neutral and will not drive. The engine has sputtered and shut off. There are transmission warnings "service transmission to shift vehicle must be stopped" on my display. Also my malfunction indicator light, electronic throttle control and avoidance disabled are illuminated.when car is re-started there is a sudden almost violent jerking forward motion or engine ideals slowly and can stall out. This will be my third service call on for my transmission and i am feeling like i have a serious problem that could cause an accident, putting me and my family in harms way.
October 19, 2017originally we had keep the car in the garage and rarely drove it until this past summer when we took a planned road trip to western national parks we had never seen. We had the car checked at the dealership prior to the trip and no issues were brought up. The car had less than 25,000 miles then during the trip we noticed issues with the transmission and brakes. We took the car to a jeep dealership and told it would get us home. We turned the car into the tacoma jeep dealership @ 30,000 miles and determined that the warranty took care of the transmission we were given a rental car and the repairs took over a month. Today i drove our 2014 jeep cherokee for the first time since my wife brought it home from the dealership after a transmission replacement due to defective design. I drove to the post office and returned. The transmission is still acting like it has a mind of its own, but during the return trip while in an intersection making a left turn to the hy 16 on ramp. The car acted like the engine had died, (absolutely no response from the transmission) for about 7 seconds and seemed like an eternity, trying to determine what to do with oncoming traffic. The transmission finally engaged and i was able to clear the intersection. This brings the cars reliability and safety into sever question. This incident also brings into question wither a repair was made to the design of the transmission had been accomplished if any.i also noticed on inspection while the vehicle was running from outside of the engine compartment that what sounds like an exhaust leek and a higher noise level than when the fairly new car (30,000 miles)was turned in for repair.
When slowing down to almost a stop (i.e. Light change from red to green) and then accelerating the car lunges or jerks forward sometimes with enough force to cause the rear wheels to spin. This occurs frequently but not all the time. This has been occuring for quite a while and has been taken into the dealer for transmission updates several times
The contact owns a 2014 jeep cherokee. After the vehicle was shifted into drive, the check engine and service transmission warning indicators illuminated. The accelerator pedal was depressed, but the vehicle failed to move. The vehicle was restarted several times, but failed to operate properly. The vehicle was towed to a dealer, but had not been diagnosed or repaired. In addition, when the vehicle was in the drive or reverse positions, it would hesitate and jerk violently. The contact also stated that while stopped, the vehicle inadvertently accelerated. The manufacturer was notified of the failures. The failure mileage was approximately 19,000.
2014 jeep cherokee -transmission is terrible.revs and does not shift; delays in shifting.jerks and pauses.i have had nothing but problems for 2 years; my lease is up in may 2017.i will not get another jeep product.
Main issue is with the nine speed transmission on our 2014 cherokee.we have had issues with this transmission from the day w bought car.initially there were the bumps, bangs, knocks and hard erratic shifting both up and down shifting.now with 20,000+ miles, and many-many trips to dealer we are still having to deal with a situation in which the transmission has been "flashed" to remove second gear on downshift, thus hanging up in third, and causing vehicle to almost stall out when trying to accelerate from a slow, non-stopping speed.this has created some gut wrenching as well situations.the only way i have found to overcome this problem is to manually shift into second gear - - - and this is supposed to be an automatic transmission.my wife generally uses this car and does not really understand the "manual shifting part".hopefully, she won't get injured or worse in this thing!!!this needs to be fixed!!!!!
Transmission jerked and then serivers transmission soon waring can on the dash along with the check engine light. Vehicle then went into low power mode and did not have any response from the gas pedal. Vehicle runs but has reduced power. Transmission was replaced in september if 2016.
Grinding noise in front end, shifting hard with loud clunking noise, high pitch squeal when cold, engine miss when drive like a shutter, shift the car in drive - car went into drive but wouldn"t engage and dash was flashing like the computer didnt know what it was doing, exhaust sputtering noise.
I had multiple cases of the car not moving in the morning (engine is fine).it felt as if a clutch was slipping.the first 2 times the dealer couldn't reproduce the problem.the 3rd time he reproduced the problem - and replaced the transmission valve-body and performed adaptive learning.this took nearly 2 weeks.a week later - the transmission failed near the summit of mt. Washington nh.my wife was driving and she felt that the car had no power - the gear was in manual, 1st gear.i turned the car back down and started descending.there seemed to be no engine braking and the brakes started to smoke and loose grip.i had to stop numerous times to let the brakes cool.the car is back at the dealers.they have been able to reproduce the problem - chrysler advised them to put grease on a connector and drive the car a bit.if the problem doesn't repeat - they want to return the car to me as is.chrysler's incompetence will get someone killed - this could happen crossing a railway. Turning left at a traffic light, or going down a long descent.
This zf 9 spd transmission is the worst thing invented. It shifts eractic, rough, clunky, and slips. Told dealer about it, had it in for software update, still doing the same. I will trade it away as soon as i can.
1.) vehicle shifts into neutral without notice while actively driving and shifter column indicates "drive". 2.) parking break engages without warning or physical activation.dealership refuses to identify issue.
The contact owns a 2014 jeep cherokee. When the gear shifter was placed into drive, the vehicle would reverse and failed to operate as needed. The contact had to make several attempts to restart the vehicle for it to operate properly. The contact stated that the service transmission indicator illuminated during the failure. The contact later discovered that the vehicle was included in nhtsa campaign number: 19v447000 (power train). Autonation chrysler dodge jeep ram roseville (200 automall dr, roseville, ca, 916-467-8055) performed the recall repair, but the failure continued. The contact took the vehicle back to the dealer and wasinformed that she would have to pay out of pocket for the defect to be resolved. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown.
About 7am on august 3, 2014, i was operating the above vehicle in light traffic on a divided highway. While traveling at about 20mph,the vehicle suddenly bucked and the transmission light came and a message came on stating to put the vehicle into park. At the same time, the power steering also stopped working. I pulled the vehicle over to the side of the road and put the vehicle into park. I waited a period of time before i attempted to put the car back into drive. At this time the check engine light was flashing and the display was flashing in red to check transmission. The drive button was flashing when i re-engaged the car into drive. The engine sounded like it was revving and the vehicle would not go above 5mph. I was less than a mile from home and traffic was light so i drove it back to my house. The vehicle was towed back to the dealership where they explained that this is a "software problem".i am notifying the ntsb as this seems to be a major problem with this vehicle that should most certainly be a mandatory safety recall if this "software problem" is affecting other vehicles. I would not want to see someone experience this problem on the highway.
Vehicle was moving.service transmission warning lit on instrument panel.vehicle transmission was in "d".very little power to transmission.managed to pull over to side of road.turned off engine.waited about ten minutes.restarted. Warning remained.drove to safer area.stopped engine.restarted.service transmission light not displayed.vehicle operated normally.
I was driving and stopped at traffic light and notification popped up saying "shift gear to park (p) and to desired gear". After performing that and when i went back to d all power went away and car started rolling backwards (there was a little slope). So i went to park again and tried it once more, power came for 3 seconds and went out again.
Two problems came up at around the same time. The car was delivered with the transmission 4 quarts low on fluid. The car was slipping out of gear, lurching and shuddering. The transmission is a sealed unit so there was no way for me to know that. Then the dash display went completely dark. No feedback was given, its a digital display. So i had no speedometer, tachometer etc and the warning lights were out. I feel like a vehicle with no dash display that slips out of gear when passing or lurches forward when stopping could be dangerous to other drivers and pedestrians.
Service transmission code p0934. Sometimes it'll run just fine no problems. Other times i have to start andturn it off several times before the transmission will work properly. After this started happening the info center started displaying service shifter. No one will diagnose the issue and chrysler wants to replace the transmissionat cost to me because they don't work on them, they replace them.
On may 5, 2016, i was driving on a well traveled street in my 2014 jeep cherokee latitude. I had just made a right turn and was driving at a slow pace in order to merge into on coming traffic. I pressed on the gas and nothing happened. I looked at the dash and realized that the car had shut down. I had no engine power, no electrical, nothing. I managed to coast to the right lane, and attempted to restart the car; nothing happened. After sitting for approximately 10 minutes, the car finally started. I immediately drove to the dealership with the check engine light on. The car was kept for a week, and i was told they were unable to duplicate the concern. I picked the car up and two weeks later the check engine came on again. Once again, i immediately drove to the dealership. After two days, i was told the transmission needed to be replaced (car is currently in shop awaiting this repair). Prior to this incident, this car had been to the dealership at least two times for what seemed to be transmission related issues; slamming into gear and lurching forward. Each time i was told the issue could not be duplicated.
The contact owns a 2014 jeep cherokee. The contact stated that when she attempted to change gear, the service gear shifter light illuminated. The failure recurred while driving at an unknown speed. The dealer was not called. The manufacturer was made aware of the failure and stated that there was no recall and referred the contact to nhtsa. The contact inquired about an extended warranty and was informed to contact the manufacturer. The vehicle was not repaired. The failure mileage was approximately 48,000.
I'm a us diplomat working in la paz, bolivia.i purchased my 2014 jeep cherokee, march 2015 in florida prior to departing for bolivia.i've had the vehicle for one year and currently has approximately 22,000 miles.on april 3, 2016 my jeep cherokee lost power and failed to respond to any of the driving commands such as reverse or drive.luckily i was still in my driveway when this happened.during the safety incident, the transmission service message come on to include the other service indicators i.e. Check engine light.i took the jeep to a local mechanic as la paz, bolivia does not have a certified jeep dealership with a service department.the mechanic ran through all systems diagnostics and upgraded the software, temporarily fixing the problem. On april 16, 2016 my jeep cherokee lost power once more and this time i was driving up a 9 percent hill.luckily the person behind me quickly reacted to my safety issue and swerved out of the way to avoid a collision.however, i was stuck on an incline as the vehicle did not have enough power to make it to the top of the hill.i had to drive the vehicle in reverse to get to the bottom of the hill creating a huge traffic jam and putting my life endanger as i avoided incoming traffic.i took the vehicle to the mechanic on april 18, 2016 and he spent two days trying to figure out the problem but, with no luck; because on april 20, 2016 the safety issue occurred once again.due to the steep hills in la paz which are from 9 - 30 percent grades, i cannot safely drive my vehicle.i have a $24k piece of equipment sitting in my driveway because i refuse to put my life, my families or other people's life in danger.i cannot stress this enough losing power on any driving environment albeit on a highway or driving up a hill is a serious safety issue.
Vehicle stalls while driving. Taken to stetler jeep in york pa 3 times and thornton jeep in red lion, pa 2 times. They will do a "software update" or blame it on the oil being low or oil getting past the oil filter. They will say it's fixed, it will work for a few months and then the issue will reoccur. Car willstall/shut off while driving and a transmission service message comes up and the car will beep/ring. Car will some times work again if restarted and sometimes be inoperable for up to 25 minutes, leaving you stranded on roads and highways and unable to move it to side. Jeep dealerships are not able to fix and just keep saying it needs an oil change, which they are the ones doing. This is been happening for years and is dangerous. Jeep is dismissive of their vehicle just shutting off while driving.
The contact owns a 2014 jeep cherokee. The contact stated that while attempting to accelerate from a stop, the accelerator pedal was depressed but the vehicle failed to accelerate. In addition, the vehicle jerked. The vehicle was taken to multiple dealers. The contact was unsure about what part needed to be replaced; however, the vehicle was repaired. The failure persisted. The vehicle was taken to another dealer where it was diagnosed that there was a failure with the transmission programming. The dealer stated that there was no remedy for the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unknown.
While waiting at a stop light after it turned green i put my foot on the gas pedal and i heard a popping sound. There was no response on the pedal so we pushed it off the road. Called a tow truck and it was taken to the chrysler dealership where they diagnosed it as a failed transmission. A new transmission was shipped from detroit and installed after 3 weeks. Whileresearching this new 9 speed transmission i discovered the fleet one transmissions often fail.
Purchased the 2014 jeep cherokee june 2014. At 7,000 miles it started banging into gear from 2nd to 3rd. Brought it in a few times within that year and they couldn't duplicate the condition but reflased the tcm unit several times. After changing dealerships months later the following year in 2015 i addressed the problem to them. Same thing in which the problem couldn't be duplicated. In february another trip to the dealership and this time they found the defect in the transmission valve body. The repair was made. April 7 2016 back to the dealership with the same similar problem. This time they replaced the transmission. Now the problem is with delayed downshifting while changing lanes mostly. I was almost rear ended with my son driving on his driving permit. That was very close. He even expressed his concern of the vehicle not responding to a downshift. He now is reluctant to drive my jeep. It has become a hazardous situation while driving. Sometime in september i will address the issue in the delayed downshifting problem.
At low speed driving the "service transmission light" and "parking break warning" light came on.the jeep is currently at the dealership to provide guidance on how to address.
In december 2014, the 2014 jeep cherokee shut off twice in one evening due to transmission related issues:1) the first occurrence, the jeep was at a red light, when the light changed & the gas pedal was pressed the car lurched and made a loud thump sound and the malfunction indicator light (mil) was illuminated and an error message related to the transmission came on. The car would not accelerate & i was forced to coast into dark parking lot alone. The manual said the vehicle should be serviced if the light stays on through several driving cycles and that the vehicle most likely did not require towing.2) after following the manual, i turned the car back on and attempted to drive to a safe location until the car could be taken in for service (it was now around 11:00pm). The car drove normally for about 5 minutes until i got on the highway (speed limit 55 mph) & the transmission began to pull & in the middle of the highway thumped and the engine shut off forcing me to rapidly pull over into a dangerous exit ramp at around midnight in the middle of an icy winter. The car would not turn back on & i had to have the car towed. The dealership kept the car for about a week & said the issue was an internal failure of the transmission control module (which they replaced & updated the software).in may 2015, i had been having several issues with the car including another check engine light so i brought it in again for service (this is now the 4th time i had been to the dealership for a variety of issues). The transmission was pulling, jerking, & overall having issues shifting so i requested they service the transmission again. The dealership had to preform a transmission re-learn to improve the shifting. After a couple of days, the transmission was jerking again & i am going to be taking the car back in again for service (now the 5th visit to the dealership).
The vehicle unexpectedly shifts to neutral when driving. It has always been at lower speeds fortunately. This has happened many times in the past and i take it to the dealership.. They do something for an hour or two and then it works okay for maybe a year before the issue starts happening again. Need new transmission!
I was driving in a subdivision going about 40 i slowed down to about 30 and tried to speed back up, and my car jerked shifting in gear.also many time is slow accelerating it take a minute then the car jerks.
Transmission continues to shift into neutral when slow down to a stop.
Was driving on a 2 lane highway and the jeep lost power, i pulled over to the shoulder and when i reached a complete stop the jeep shutoff. I could not get it the restart. After waiting 10 minutes i finally got the jeep restarted. When it started it released a huge cloud of white smoke from the exhaust pipes. This is the 4th time this has happened.
I had been driving my vehicle all night when all of the sudden out of no where the transmission service came onto my screen on the dash and my jeep lost power and the brakes locked up and said that i need to service the brakes and the transmission. At the time this happened i was just starting to come to a complete stop at the light. This is really dangerous and needs to be reported that the transmission has failed or is not working correctly in this jeep. What is someone gets killed?
My vehicle stopped accelerating forcing me to pull to the side of the road. The service transmission light flashed on and i turned my vehicle off. When i started it back up it allowed me to drive but the "d" symbol flashed and it still stated that the service transmission was in use. When i stopped at red lights the message "shift into park and then into desired gear" appeared. This was the second time this occurred, the first time happening at the end of 2014. I took the vehicle into the dealership i bought it from and they fixed it, i will be doing this again this week. The dealership was al deeby in clarkston, mi.
The oil filter housing is made a of cheap flimsy plastic on my 2014 jeep cherokee trailhawk. Oil is leaking from the vehicle and the oil filter housing/cooler requires replacement. A quick search on the internet reveals that tons of jeep cherokee owners are experiencing the same issue. The cost of replacement is roughly $700-1000. Newer models have been modified to prevent this issue, but that doesn't help 2014 owners. The attached pictures show pooling oil next to the plastic oil filter housing. This issue needs to be added to the recall list or covered under complementary repair.
I have already completed my recall v69 in 2019 but it seems like it didnā€™t solve the serious glitch in my jeepā€™s clutch system .. Yesterday while i was driving in glenmore trail in high speed traffic my vehicle shifted automatically to neutral and threw a error code of p1dcd , i am very disappointed and terrified as i lost power instantly and could have crashed ā€¦i kindly request you to contact jeep on my behalf and ask jeep to replace the transmission and clutch system .i just have very low miles (20828 miles) on my jeepthanks
Please read...traveling on interstate 75 n / approximate speed 65 - 75 mph / vehicle "turned off, went dead" / coasted through two lanes to get to an emergency side spot!it truly is a miracle that we were not ran over!!!contacted a wrecker service and having to wait 1 1/2hrs on the side of a busy interstate, our vehicle was lifted and taken to a dealership / the wrecker driver wasn't able to get vehicle started or out of gear until he accessed help via his phone, which allowed him to move gear but still didn'tcrank / next day, a rep from the dealership called and said the vehicle started up and the issue mentioned above could not be replicated???a strange report was given that there seem to be grease from an unknown source that was seen under the vehicle and perhaps that caused the problem???we picked the vehicle up and made it home (70 mi) / this is extremely worrisome, not to mention, of course it could be deadly!please help.
The car does not fall into the proper gear and often seems like the gear has fallen into neutral and revs up although the gear shift knob is in drive. Moreover the button on the gear shift knob has fallen off without any signs of damage. Reported the problem to the dealer but dealer says the whole gear assembly needs to be replaced with parts cost of about $75 and a labor cost of about $145 totalling about @225. The issue was reported on the 37th month of vehicle purchase and the dealer was not ready to apply any consideration and confirmed that the charges need to be paid since the vehicle is out of warranty by a month
The vehicle shifted into neutral as we entered into an intersection. Has occurred more than once. The vehicle had been checked for the past recall some time ago. The dealership tells us its a sensor that is failing. Still waiting on parts.
Car has service park brake alert light on and will not move at all. Car will shift into neutral andwill not go back to park until you mess around with it for a few seconds.mileage numbers blinking, check engine light on and traction ligjt on. Prior to this, car speedometer started blinking continuously while driving on the highway. This is very scary and unsafe as you are unsure to what is going on with the car as no indicators come on while it is doing it.
Service shifter flashes across dash. All of the gear lights remain lit. Car jerks hard into gear. Car will only move in reverse. I have had several transmission related issues repaired by the jeep dealership since i purchased the vehicle in june 2017. 6 months after purchase i started having transmission related issues. On 10/25/19, car would no longer shift into drive. I am livid about the situation. While still paying a car note, i'm told i need to pay 5600 for a new transmission.
My 2014 jeep cherokee lost forward gears without warning.i was stopped and tried to pull out on a busy intersection.i lost all forward power limped forward 10 feet and stopped.route 51 in jefferson borough is a major 4 lane and this could have caused a major accident.i had to reverse to safety.there is a known recall that jeep is refusing to fix.they are putting peoples lives in danger with a sub standard transmission.i want jeep to be held accountable for the entire transmission system and not just the parts they deem in their internal selection.if it supports a transmission they should stand behind their product and build it correctly.safety should be a concern and obviously it isn't.my jeep is less than 2 years old, i've complained multiple times about hard shifting to the dealer and all they did was adjust the shift points.now my life is in danger because of their safety issue.jeep needs to fix this known issue in all jeeps and not just a select few.pleasant hills jeep should be revoked as a 5 star dealer and jeep should be forced to stop production of this substandard transmission.
Stopped at a light. When it turned green, i touched the gas and the car wouldn't shift. It was stuck and would only accelerate very slowly to 10 mph. I pulled over and turned my engine off then turned it back on and it was fine. Three days later, i'm at a red light, stopped and then accelerated to make a right. Again, it wouldn't accelerate past 10 mph. Turned the car off and when it came back on, it accelerated with some hesitation but did reach 40 mph. However, the service transmission light illuminated. In about a mile, it started to hesitate again as if it were about to choke. Made it home with the service transmission light still on. I only have 68k miles and do city and local road trips--no serious off roading. Transmission shouldn't go up this quickly. Luckily, not many people on the road.
Transmission is jerking when shifting especially from a stop to go.lately it's also been jerking forward when coming to a stop/breaking it basically feels like your being pushed forward.have had to the dealer a few times to be told nothing is wrong.have had computer updated.i honestly do not feel safe in this vehicle any longer. It's been an ongoing problem but have noticed more so that last few days.
It is jerking and hard shifting even with a new transmission. I have had this problem since the purchase of the vehicle. After repair and replacement of new transmission it is still happening.
While increasing vehicle to highway speed and attempting to merge onto the freeway at a safe 'highway speed' the vehicle suddenly "popped" into neutral. I placed the vehicle into neutral manually then, back into a drive gear to continue. Most common occurences with this vehicle are that, it will not 'upshift' properly and, it will hold on to the lower gear far too long before shifting to the next gear. This problem also prevents this vehicle from doing "any kind of coasting", i always have to have my foot on the gas to make the vehicle go forward, even on a gentle downhill incline. Some (most) of the time the transmission will not shift unless the engine revs to about 5,000 rpm. This vehicle has yet to reach it's epa est mileage of 27 mpg, highway or street. My average mpg is 13 mpg even though i am a conservative driver. I purchased this vehicle brand new for my daughter who has yet to drive it consistently do to it's safety issues. The 'check engine light' has been on due to the transmission problems and the dealer has had the vehicle for 50% of the time since i purchased this vehicle. I have yet to see this vehicle go into the 8th or, 9th gear. This vehicle had 229 miles when it was returned to the dealer for service after owning it for 10 days. I purchased it on 8/22/14.
While driving up a parking garage ramp transmission went out causing jeep to roll back down ramp until brakes applied. All warning lights came on. Let jeep set for a few moments, shut engine off, and when restarted was able to move it to a safe area, but transmission shifted hard, jarring the jeep. Next morning when started, jeep ran fine, but check engine light was on. Took jeep to dealer to get checked, was told 4 new recalls on it including transmission issue. Not sure if this issue is related to current recall on the transmission or not.
While in motion on the freeway multiple time it as shut on and i have no accelerating powere or really any steering, very unsave.
I purchased this vehicle used in the summer of 2018. At the time i noticed that it seemed to shift rather hard but didn't think much of it. Over the last year the shifting has gotten worse. It either shifts late while the engine is winding up causing a rather large jump depending on the speed. Or it doesn't shift out of gear at all causing me to slow down on highways and then accelerate again. In the last few weeks it has also started stalling at random times. Sometimes it will stall when shifting from reverse to drive. This morning it stalled while i was maintaining a speed around 30mph on a side street. I was stuck in the middle of the road until i was able to start the engine again. Even though the car was in park it wouldn't start because the computer still thought it was in drive. Issues are becoming more frequent in less than safe situations. These all seem to date back to the release of the vehicle. Either the software wasn't updated before i purchased the vehicle or the software update isn't a permanent fix. Either way it's just a matter of time before this causes an accident.
Takata recall - chokes when shifting through gears will driving. Chokes initially upon starting and first moving the car, tends to lag.
The car lurches and shifts indiscriminately while starting and stopping. This occurs while driving at lower speeds. Once on the "open road" it seems to be ok.
1st incident- 9/1/15- driving in interstate traffic when w/o warning jeep lost power, immediately slowed as if it dropped gears and went into neutral, "service parking brake" message flashed and said to put in park/turn car off/restart. Other emergency warnings appeared: check engine, stability traction, service transmission.jeep had no power and was hard to steer. I was in far lane and able to coast to shoulder. Turned car off/on. Said "service transmission". Tried to drive but parking brake was still locked. Had towed to dodge service dept. 9/3 diagnosis- "code u042 error causing service parking brake message and transmission to go limp". Told it was reprogrammed and problem fixed. 2nd incident- 9/4- driving on country road in school traffic when same exact problem occurred.there was no where to coast/pull over. Turned car off/on. Service transmission warning light was on but attempted to drive to move car out of traffic. Shut down 5 more times w/ loud clunks as if transmission was going to drop out before able to safely park. Nearly caused school bus accident! had towed to dodge. Star case opened. In service dept for 14 days. Replaced "body control module" but couldn't get it reconfigured and had to "write" into dodge to find out how to fix it. 9/17 diagnosis- "internal bcm failure caused active u0140- lost communication w/ bcm dtc in electric park brake module; test confirmed bcm failed causing false activation of park brake. I expressed concern of recurrence and my safety based on history of complaints but was assured it was fixed. 3rd incident- 9/21 in rush hour traffic again! how many times do i have to risk my family's lives before they recall/replace this death trap! jeep still in service dept and they have now ordered a valve body, transmission range sensor, transmission fluid and electric parking brake control module. Please help before someone is killed!
When the vehicle is in drive, it will go into neutral safety mode. This will not allow the vehicle to move. It has done this on 4 separate occasions. Each time stranding the vehicle in the middle of the road and on 3 of the occasions the police have been called to ensure safety.it has to be towed back to the dealer andthe first and third time we have been told the valve body needed replaced. The first time was in jan of 2016 and it went untilmay before the 2nd time occurred. We now have had the vehicle in the garage for all besides 2 weeks until it has done it for the 4th time. The third time we had it for 3 hours. We were told chrysler would nott replace the transmission on the last visit. There have been many reports of transmission problems reported to chrysler and that they are avoiding a serious safety issue with these vehicles. When these vehicles go into neatral safety mode. It leave the operator without a means to move out of traffic.
The transmission light comes on and the vehicle will stop at any time.i have taken it twice to the dealership to have the computer reset and it is still happening.on the 17th of december i was on the service road of hwy 114 going east in grapevine and the transmission light came on and put itself in neutral while driving in traffic.
While driving 10-15 mph in my neighborhood my jeep slipped out of gear made a grinding noise and came to an abrupt stop. My engine light came on and a "service transmission" warning popped up. My dashboard instructed me to shift the car in to "p" then into my desired gear. I shifted the car in to park, pressed on the brake and shifted the car into "d"released the brake and proceeded to step on the gas only to have the engine rev like it was still in neutral or park. I shifted the car back into park and shut off my vehicle. I restarted the vehicle and attempted to place the car in "d." the transmission made a grinding noise and did not shift smoothly into gear making a loud clicking sound. This happened twice in a span of 500 ft.a transmission shop couldn't find a issue and recommended i take it to a jeep dealership. It is currently there having the same issues.
The contact owns a 2014 jeep cherokee. While driving approximately 60 mph, the vehicle lost acceleration. Afterward, the vehicle would jerk while in motion. The vehicle was towed to the dealer and the transmission software was updated; however, the failure recurred multiple times. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 25,515.
While driving in the past week and a half the vehicle has turned offon me 5 times. The first 3 times i was driving on the street luckily i was able to coast to the side 2 of the times, not so lucky the other as i was stuck in a roundabout. The last two times occurredback to back on sunday march 19, 2017 once i pulled outof my parking spot. I have photos of what happens. Monday march 21, 2017 the transmission light came on. I have not tried to drive it yet, but i will be taking it to the jeep dealership here in elk grove, ca. I tried to take the pictures as soon as it happened. Vehicle did not turn off the day of the transmission light. Also on friday march 18, 2017 i was completely locked out of the vehicle, my key fob did not work and i was unable to get into the car. It finally unlocked an hour after i was stuck outside of my gym at 1am in the morning.
When driving, the vehicle shuts down and message on dash says "car must be in park in order to shift." vehicle will not restart. This problem has happened multiple times while vehicle is in motion. We have had it taken into the dealership with no resolve. After researching, this is a common problem in this year's model that jeep is aware of. However, the common resolution is dealership still claiming an oil change is needed. Most recently our jeep was 500 miles under the dealership's recommended oil change. I fear for my family's life if this stall happens when crossing busy highways in town.
The contact owns a 2014 jeep cherokee. The contact stated that when attempting to shift into park, the gear shifted into other gears instead of park. After the gear finally engaged in park, the vehicle moved in reverse. The contact had to get back inside the vehicle and shift the vehicle in park. In addition, the vehicle made an abnormal chiming noise and "place in park" appeared on the instrument panel. The vehicle was taken to m and l motors chrysler jeep and dodge (406 piedmont dr, lexington, nc 27295, (336) 295-1329), but was not diagnosed or repaired. The manufacturer was called and transferred the contact to the nhtsa hotline. The failure mileage was 88,000.
There is an intermittent issue with the transmission on this vehicle. At times, when pressing the accelerator from a stop, the engine will rev but the transmission will not engage for a second or so.when it finally does engage, the tires screech and then the car goes.this is very dangerous - especially when making a left turn or other times when pulling out into traffic. Many complaints shown on this website:http://www. Carcomplaints.com/jeep/cherokee/2014/transmission/shifting_roughly.shtmljeep repair says that they can't recreate circumstances and chrysler has no solution for this type of problem.with so many complaints, this is a dangerous vehicle.
The contact owns a 2014 jeep cherokee. While driving at a low speed, the vehicle stalled and the steering wheel became difficult to turn. The contact had to apply force to the steering wheel in order to steer the vehicle. The check engine warning indicator illuminated. In addition, whenever the heating or air conditioning units were activated, a mold odor emitted from the air vents. The vehicle was towed to a dealer, but the cause of the failure was unable to be diagnosed. The dealer speculated that the software needed to be reset. The vehicle was repaired. After the repair, while driving down an incline at various speeds, the accelerator pedal was depressed and the vehicle hesitated to move forward. The rpms increased. The vehicle was taken back to the dealer and the software was reset. The vehicle was repaired, but the failure persisted. The vin was included in nhtsa campaign number: 16v529000 (power train); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 15,000. Parts distribution disconnect.
Transmission slips into neutral
My jeep expertly three times now while driving 30 to 40 mph automatically shifts into neutral. I get an error message on the dash that tell me basically to stop and restart vehicle. I'm also experiencing all the lights on my shifter are on/red at the same time. The only way to make the shifter lights appear normal is to turn the car off and restart.
Vehicle will often surge when i'm trying to stop.i look for it now but it can still catch me off guard and it is difficult to stop sometimes.feels like i won't be able to stop in time.jeep also shifts real hard sometimes, causing vehicle to jerk hard.strange revving noises when accelerating.i took vehicle to dealer that i bought it from, they charged me for recall and said they did the work.it has been a year and chrysler is showing that the recall work has not been done. Case #32715454 but no refund and it seems that they have done nothing about the dealer.fca customer assistance center
There is problem with the transmission. After coming out of a turn or even just taking my foot of the gas for a second and then stepping on the gas there is a "dead pedal" for a couple seconds as the transmission does nothing. The dealer says that jeep is aware of the problem however since there is currently no fix the dealer notes on my invoice that is is normal and by design. This condition where the car basically stalls is potentially dangerous as there is a possibility that i could get rear ended while my vehicle tries to figure out if it wants to downshift or not.
When i am driving my car will shift itself into neutral and stall out and then it will shut off when i am traveling 70 mph down the highway. Then when i have to turn it back on i have to turn the key then shift my car into neutral and let it coast a little so that way it will turn over. It has done this 6 times now and the last time this happened it broke down and it would not start back up. The last three time this happened i was on the highway, traveling about 70 mph. When it happened about the third time a differentlight came on saying my throttle peddle was going bad and that the ignition was going bad as well. I took it to go get the codes read but every where i took they were saying they could not help me and that we would have to pay out of pocket for it. Meanwhile my fiance and i looked up recalls on the jeep cherokees and there is recalls on the transmissions and other things as well. And all the recalls are for the 6 cylinder jeeps but my jeep is having all the same problems that the 6 cylinder jeeps are having. But no one will help fix it. I have talked to chrysler corporation 2 times an each time we talk to them they say it is not their problem and that it is our problem. My car is unsafe to drive and it do not trust to even have my family in it.
Car was purchased brand new in march of 2014. Has consistently had issues with the transmission. Car shift hard (in the lower gears), transmission makes loud noises, and has repeatedly jerked forward when downshifting. There have been a few times where i nearly rear ended another vehicle due to this.have had the car back to the dealer for all recalls and transmission software updates as required. I am currently at 75,000 miles and now the car is randomly stalling when slowing down or backing out of my driveway. I am going to be taking it to the dealership in two weeks when i am on vacation to see what the issue is.very unsafe vehicle!
After filling up vehicle with gas (2 separate occurrences), the vehicle will cut-off while driving for 1-2 blocks.a prompt on the dashboard would state "place gear into park" and a restart of vehicle would be necessary.first occurrence happen in 2/19/2018 and 3/28/2018.when first occurrence happened, thevehicle was dropped off at dealership and was instructed by service department the vehicle needed to be "flashed or reprogrammed" to resolve issue. Since then, the second occurrence happened recently 3/28/2018 and it needed to be towed to dealership for another inspection/diagnostic.it was then mentioned by service department, the reason for cut-off issue.the vehicle was low on oil (1 quart less).major concern with vehicle not being trusted worthy while driving and possible accident may happen because of issue. Also being told 2 different reasons why issue happened.
The 2014 jeep cherokee completely stalls while driving with a message that states "must be in p to shift gears". The vehicle also stalls while driving after filling the gas tank, with the same message. The dealer cannot identify the problem. I've seen several other complaints from owners for the exact same thing that don't seem to be getting addressed. Failure to address this issue is a risk to those owning the vehicles as well as others on the roads and poses a major liability to the company if nothing is done to resolve the issue. I'm listing the most recent date, however this is not the first time it's happened.
Today, 7/19/18, i was driving and my jeep seized in the middle of the road nd service transmission error. Thankfully, i was not hit and was able to manually shift out to get the tranny to work again. This was part of recall # nhtsa 16v-529, issued in 2016. I had the recall fixed on july 12,2016. Te fix is not correcting this issue putting people' lives at risk. Having your car seize in the middle of a highway is not only dangerous to me, but to other drivers as it could have caused a massive pileup. Jeep needs to issue a permanent correction jeep also will not provide a loaner or any options so i am without a vehicle i paid a lot of moeny for. .
The transmission is constantly messing up
Lights started flashing on dash including transmission needs service.then car just lost power while driving . Very dangerous as i had to coast across 3 lanes of heavy traffic. Luckily other drivers were paying attention and braked for me or it would have been a bad rear end collision. The car told me to restart it. That allowed me to drive it home with service transmission light on . Made service appointment immediately. When i went to take it service a week later, the car had reset itself!!! dealership was able to recall the failure codes
Started my vehicle from park, and noticed that the indicator lights next to the shifter were all red.
Ok i have a 2014 jeep cherokee limited with front wheel drive . Only has under 54000 miles on it i am experiencing transmission problems especially in reverse it's extremely loud and rumbles constant while in reverse . Also while in drive once moveing it bucks but eventually starts to go away after a lil while. But i also loose power i'll have to put the pedal to the floor the accelerator and i move extremely slowly then it will eventually kick in and have a very hard time going up large hills all hills really and it struggles to get up it like has a lot of lack of power i've put my jeep in the shopnumerous times and have had major work done to it. One of them that was costly was the car would not read that it was in park so i couldn't shut the car offi love the jeep product but i hate this one it needs to be recalled. Thanks
The contact owns a 2014 jeep cherokee. The contact stated that the gear lever mechanism failed to operate when engaged. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 17,885.
Vehicle hesitates shifting into 1st gear causing the rpm's to rise then slamming into gear causing the vehicle to do a burnout. Dangerous when crossing traffic. Never know when vehicle will engage and go.
My 2014 jeep cherokee latitude at 41000 miles had a brake failure. Now at 51000 miles the engine has been stalling while in motion and shifting into neutral. The dealership told me after the 2nd time in for this problem that the vehicle was 3.5 quarts low on oil and the engine had shut off to "protect itself" . The car has been parked for in my garage for 3 days, after driving it for about 3 miles the check engine light came on, upon checking it is again low on oil. I have had the car serviced as recommended and don't understand this sudden oil use, there are no signs of leakage or smoking, and the warning system is not indicating low oil pressure. It is going back to the dealership monday morning.
Safety recall listed below. Notified 2 months ago. This can cause a crash without warning! i am not comfortable driving a vehicle that could cause serious bodily injury/death to myself or anyone else. Vin: [xxx] year: 2014 make: jeep model: cherokee limited fwdnumber of open recalls: 1nhtsa recall number: opens new window takes away from vin lookup section>16v529 recall date: august 22, 2016manufacturer recall number:s55summary:the transaxle wire harness on your vehicle may have been built with insufficient wire terminal crimp(s). This may cause an intermittent high electrical resistance in the transaxle wire harness circuit(s). A high resistance circuit(s) in this wiring harness will cause the on-board diagnostic system to set a diagnostic trouble code (dtc). When the dtc is set, the system defaults the transaxle to neutral and the customer experiences a loss of motive power. Safety risk:the loss of motive power could cause a crash without warning. Remedy:the transmission control module (tcm) must be reprogrammed with new software. The new software strategy will eliminate the transaxle shift-to-neutral condition for this issue, place the transaxle in a fixed gear limp mode and illuminate the malfunction indicator lamp (mil) if a high resistance circuit is detected in the transaxle wire harness. Recall status:recall incomplete. Remedy not yet availableinformation redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Problem:driving down i79clunk sound"d" on shifter starts blinkingservice transmission message appearsservice parking brake appearsmil check engine light comes onesc indicator light comes on*pulled off to the side of the interstateturned car off, then back onrepeated 4 timesdrove to a safe locationcalled roadside assistancehad car towed to dealershipthis is the second time this car has had a transmission failure on the interstate at 70 mph. I am now scared of this car. This is unacceptable and disappointing for a new $34,000 vehicle with 15,601 miles on it. First time this happened and was serious enough to complain about was dec. 14, 2014.
Noticed transmission slips occasionally when i shift from park to drive and begin to accelerate.
2014 jeep cherokee latitude. Fwd v6. The transmission slips and has delayed engagement upon takeoff and while shifting from low speeds. Transmission also hunts for gears between 0-15 mph and will jerk car back and forth. When transmission delays engagement (pressing down gas pedal in drive but car isn't moving) it will eventually grab and spins the tires a little before going. My wife and i have had numerous close calls/near accidents due to this issue. Turning onto incoming traffic (legally) and the vehicle wont move. It can be terrifying. This mostly happens driving on city streets.i hate this car.
The transmission will not downshift from third gear unless the vehicle comes to a complete stop. When trying to accelerate into traffic during city driving this is very dangerous because the vehicle is unresponsive and will not accelerate. Also the vehicle continues to have harsh shifts from first to second gear and from second to third gear even after all recalls have been performed.
The contact owns a 2014 jeep cherokee. While accelerating from a complete stop, the transmission exhibited extreme hesitation and jerked forward. The vehicle stalled without warning. There were multiple attempts before the vehicle restarted. The failure recurred numerous times. The dealer replaced the transmission and the failure recurred the same day. The failure became progressively worse. The vehicle was not repaired a second time. The manufacturer was not notified of the failure. The approximate failure mileage was 66,000.
New software update was done to car per recall for "reliability".this recall changes the way the car shifts, such as remaining in 3rd gear, rather than downshifting to 1 or 2.a low speeds such as 15 mph when driving up a hill, the car will not down shift and slow down almost to a stop.depressing accelerator does not lead to any further acceleration until approx 3/4 of the way down.at this time the car downshifts to 1st and accelerates rapidly, even breaking traction.similarly when cruising at a steady speed such as 20 mph car remains in 3rd gear, causing engine lugging and very slow acceleration, once causing a near accident as the car did not accelerate as quickly as it did before this software update.jeep dealer says "shifting as intended" and no errors.this behavior was not present before software update and did not change when dealer attempted reflash.
Car was randomly shutting off while driving and shifting was very harsh. Brought it to dealer who did software update and told me i should have known that this car's oil has to be checked every 1,000 miles. Not currently having shutting off problems anymore, but shifting and lurching remains.trying another dealer to see if they can fix it. Opened a complaint with chrysler, who gave me a case # and said bring it to a dealer.this is a known issue and should have full transmission replacement!
The transmission exhibits delayed, rough, and sudden shifting. Jeep has changed parts and software charging me for some of the changes. The problem continues.
Vehicle died on main road just over 30000 miles said it was the uconnect. Turns out after a month and a half of them having it they had to replace the transmission. Ruff shifts over accelerates. Suspension right after that. Died on the highway going 55!!! semi truck almost killed my family. Took dealership over a week to even look at it said it was a sensor. Died again 4wheel drive light came on. Said it was a module. Now they say its the rear differential and its on back order and can take up to 2 weeks. This vehicle is not safe. Transmission constantly goes out. Afraid my family will get hurt
Subject:2014 jeep cherokee limited, v-6 engine/9 speed transmission, purchased 2/25/14.current mileage:3940 miles.this subject automobile is experiencing problems that appear to be associated with the transmission and throttle control.the problems are described as:1.a subtle chatter in the transmission when accelerating similar to clutch chatter.this occurs in lower gears.this behavior is worse when turning hard left/right when transmission is under an acceleration load.2.the transmission shifting (up and down shift) can be delayed and very abrupt.in going up a hill, the throttle response is delayed with a following abrupt, head jerking downshift.similar abrupt shifts when upshifting3.throttle response can be abrupt (surges forward) at light throttle application.this in itself is a safety issue when behind a car at a stop.as the cars in front move forward, a slight throttle response causes the car to lurch forward and accelerate faster than the car in front.this happened to me several times.fortunately, i was far enough behind to not hit the car in front.this issue was brought to the attention of the dealer 6/26/14.dealer stated "could not duplicate concern."this complaint is consistent with other complaints for this issue and automobile.judging by the number of similar complaints, it is strongly suggested that nhtsa look into this matter before there are accidents and/or injuries.
The vehicle is sluggish along with making noises when automatically shifting gears when driving between 20 and 50 mph
The contact owns a 2014 jeep cherokee. While driving 30 mph, an abnormal noise emitted and the transmission shifted into neutral independently. The instrument panel illuminated. The contact shut the vehicle off and was able to restart it, but the failure persisted. The vehicle was towed to a dealer. The vehicle was not diagnosed; however, the technician cleared the vehicle's computer codes. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 17,000.
Ever since i purchased the 2014 cherokee sport it has always shifted really hard with heavy jerking/sticking while shifting in 1, 2, 3 gears from a stationary to cruising position. In city streets and highways.dealership flashed software several times in the first few years which only provided a temporary solution as the issue continues to occur to this day' february 2021. I am out warranty now so i hope dealership doesn't charge me to get my jeep flashed again for the same issue. We shall see.
Had my jeep in thursday last week due to shifting to neutral on highway. They did two software updates said it should be fixed. Was on highway last night and it shifted again into neutral. This appears to be the same issue as the recall,s55/nhtsa 16v-529 from 2016, but it is not fixed properly which can cause lack of forward motion and accidents. Have to again take it back to the jeep dealer and fight to even get it looked at.
Mileage 26,000+ transmission failed while driving on the highway this morning. Revs went very high but couldn't generate speed to keep up with traffic (check engine light came on)...car didn't move past 2nd gear. Having read all the complaints about transmission issues cause by the lack of "mature" software as cited by fiat chrysler ceo sergio marchionne,i'm wondering why the vehicle hasn't been recalled to prevent a potential dangerous event from occurring. I was lucky i could get off the highway this morning and get to a dealership close by. At this stage - the vehicles has had a recall for the radio r40), wipers, liftgate.. What else mr. Marchionne... Do they right thing for your consumers and recall the vehicles who are as you say lacking "mature" programming. Navigation system not working either.i am seriously considering trading this in for a non chrysler car.
While driving the car will shift into neutral, shifts extremelyhard between 3rd and 4th gears, when coasting down a hill if you apply the brakes the rim rev up to 4,000-5,000 and will not stop unless you press on the gas or shift into neutral.
My 2014 jeep has been in for repairs on the transmission a total of four times . The last time on 11/18/17. The dodge dealership in tacoma wa. Replaced the transmission all under the service powertrain warranty. They had the jeep for 14 days . Picked up jeep on 12/02/2017 drove home about 9 miles got in the car the next day drove to the freeway on ramp that is less than a mile fro my home has i was trying to get on the freeway the check engine light came on and the service transmission light come on drove to the next exit about one half a mile parked the jeep called the service department and was told to bring it back in the next morning . Drove the car back to my house after about four hours when io started the car back up the engine light was still on but no service transmission has i drove on to the freeway once again the service transmission came on .this jeep is a lemon they have replaced the transmission i am not sure what else they can do for a poor make 9 gear transmission. I am at my witts end with this jeep and would like to be compensated for the jeep . This thing is a death trap please help the consumers out that have paid alot of money for these jeeps and have them total recalled .
Intermittent jerky transmission shifting, typically at lower speeds (<20 mph).when this happens, often results in transmission error that states vehicle must be stopped or placed in park.until stopped and put in park, no acceleration or ability to shift otherwise.typically happens at intersections or stop/go traffic ... Very dangerous.we had the v69 recall performed ... Still happened.we took it back in and dealer replaced the tcm ... Still happens.need to resolve before allowing my teenage daughter to continue driving vehicle.
I was driving and the speed was declining until it completed stopped and would not allow me to accelerate anymore. I was stranded on the side of the road, i tried to put it back in drive but it would only roll backwards even though i was not in reverse gear. Then it started smoking and leaking coolant.
My jeep has been in the shop twice in 2 weeks for transmission issues, hard shifts lunging, lost power ect...they retrained my transmission the first time & replaced the valve body the 2nd time. Yet it is still not working right.
The contact owns a 2014 jeep cherokee. The contact stated that the transmission gears slipped without warning when the vehicle was started. While the vehicle was idling at a stop, a warning indicator near the gear box indicated that the gear was shifted when it really was not. In addition, the vehicle randomly stalled several times intermittently. The contact was uncertain if the failure was related to nhtsa campaign number: 16v529000 (power train). The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer was notified of the failure. The failure mileage was not available.
Vehicle shuts off with all lights flashing if i don't change oil before 2000 miles. This happened to me the first year i had the car and i was almost killed on the parkway. Burke auto said it was a software update. Then it happened four days later i was able to get it to the dealership right down the road that i live but couldn't go over 15 mph and it shut off twice in two miles.then when i got the car there it happenedto one of the technicians and scared the crap out of him and he said he wouldn't drive this car. But no one did nothing..now today i almost was in a accident at the food store because the transmission wouldn't stop and then the whole car stopped. It was brought to burke auto group on stone harbor blvd.cape may courthouse nj as they told me today they can't get to it and it's going to cost $$$$ then they let me walk home in the rain. I have had jeeps before and they are great cars but this one is going to kill me. Please help with this matter sense i can't get no help here. The car is at burke motor group in cape may courthouse.sincerely, [xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Transmissionshifthastes on take off
The contact owns a 2014 jeep cherokee trailhawk.the contact stated that while his daughter was driving at an unknown speed, the vehicle made an abnormal noise and stalled with an unknown warning light illuminated. The contact's daughter restarted the vehicle after several attempts. The vehicle was towed to stivers chrysler dodge jeep ram (2209 cobbs ford rd, prattville, al 36066) where the vehicle was diagnosed with transmission failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 83,000.
My vehicle shifts when it is not supposed to, downshifts at higher speeds, and when you put your foot on the gas it takes approx 3 seconds at times for the car to move forward.sometimes once the gas kicks it, it lungs forward, other times it will not move
Since the very beginning driving 2014 jeep the transmission slips.taking it back to the dealer service dept for all maintenance asking them to check the trans have complained of the slipping and told every time it is way the trans works. I have 60k miles on this vehiclei am concerned that the trans will fail while i am on the road and cause a deadly accident. 8/10 i had an app't for an oil change. I requested a vehicle check and check brakes as they did not seem to be working as they should. Was informed the vehicle needed front/back brakes and that rotors needed replaced. I only traveled about 15 miles when i heard a clinking sound in left rear it sounded as if a lug nut loose when i stopped the rear of my vehicle lowered and when moving it sounded like a bucket of metal in my rear wheel.i turnedinto a parking. When backing up the vehicle frozei stopped, called service department of freedom. I had my vehicle towed back to the service dept.was told issue was brakes were not installed/secured properly.i asked that all the brakes be inspected, if the tech did not know how to install one there was a concern for the other 3 wheels i did not want to take a chance of having a fatal crash.i also asked that all work be reinspected.when explaining what had happened it was obvious rep was speaking beyond scope of her knowledge ' this was very frustrating i was placed in a very dangerous situation due to the poor workmanship of the tech. The story did not make sense the more she tried to explain it was more convoluted.i was transferredto the service mger who explained what happened, admitted thatbrake failure was tech's fault.in light of all the times i have had the jeep into service dept complaining about trans does not give me a level of confidence that there is not something significant with the trans i would like an investigation into this matter
Alittle over 50k miles and 4 wheel drive light comes on and off while driving.. Transmission and car was acting up, shut off while driving crossing a bridge to new jersey. Took in for service was tcm in the transmission apparently covered with 16 days left on warranty.
I have had my vehicle in every 5000 miles complaining of "hard" transmission shifts, and the vehicle lunging forward when applying brakes to stop the vehicle.transmission does not react when you are at a stop and apply the gas, motor on the vehicle will rev up and then eventually the transmission will kick in.i have had the vehicle into (3) different mopar dealers and all of them give me some song and dance about "updates"the updates are done and the vehicle still does not shift correctly. This vehicle is going to kill someone because of the transmission lunging forward when you are coming to a stop.
In motion and stationary. A message came up in the cluster saying service shifter. All the lights on the shifter were illuminated. Has happened 3 times within 100 miles. Restart the car remedies temporarily
When the vehicle is in motion and on an incline (i.e. Slowing entering a sloping driveway) the vehicle will pause like it is shifting into neutral, then accelerate quickly. When the vehicle is starting to move from a stop (i.e. Red light) it will start slowing, pause (like it is in neutral - or skipping a gear) then surge forward.when driving the vehicle down a grade in town, after applying the brakes to slow, as soon as the brake pedal is released, the vehicle will speed up and the rpm's will jump over 2500.the vehicle will also increase rpm's and accelerate when slowing down from a 35mph zone to a 25mph zone.sometimes whild driving in the city the engine will increase speed when depressing the accelerator pedal, but the transmission will not shift.after the idle or dead transmission moment the vehicle will lurch into gear.all of these issues occur regularly.this vehicle has only 27,000 miles on it.it has been doing it since purchase, and has become worse recently.the vehicle did have all of the other recalls performed except the latest nhtsa recall number 16v529 (i.e. Reprogramming the computer)this has made the vehicle drive even worse than before.reflashing the computer was completed in july 2016 it did not help. Jeep says that the transmission will "learn" the more that it is driven.my wife is now afraid to drive the vehicle because it is so bad.
While trying to start the jeep i placed my foot on the brakes and pressed the start/stop button the vehicle jerked then made a loud noise followed by what felt like something dropped out from underneath. It then died and the symbol of fault popped up on the screed. It stated that there was wrong with the transmission. Now the vehicle will not start. It was serviced and had two safety recalls completed this month
We have had this jeep for2 1/2 years.have had transmission issues from day 1 with heavy shifting, lunging in park and transitions from reverse to drive. It also heavy shifts when going on a significant downhill grade. Initial dealer told us it was a software issue. Updated software did not fixsecond dealer told us a ring was installed incorrectly. Did not fix problem. Second dealer told us need a new transmission.did not fix problem.third dealer told us it was not bad enough to require repair. Back to second dealer. Who replaced transmission pan. Did not fix problem.back to second dealer: waiting to replace transmission for the second time. The vehicle is unsafe.it lunges at random times.it does not move smoothly between gears.dealers have said that there were major issues with the 2014 transmission.now we have vehicle that we feel is unsafe, has devalued and i have spent countless hours taking for "warrantied" repairs that do not fix the problem.
Under recall w47 a software update was done at dealer asked service adviser if this was just a temporary fix until parts were available and was informed that the update to computer was all that was being doneeven thou under nhtsa recall report 20v-343 it states that differential input splines and transmission output shaft may result in the teeth of the input splines wearing off i feel these parts should be replaced under recall w47not just a reprogramming of dtcmdrive train control module and epb electric park brake software especially since according to report a more robust differential input splines are being used in later modelsplease look into this recall and replace parts that are needed to make vehicle safe to operate again
The vehicle doesn't know what gear it's in, hard and loud jerky shifting, the vehicle occasionally quits when it is idle.
Vehicle incorrectly shifts gears typically while driver is breaking. The jeep either shifts to a gear that is to high or into neutral. Vehicle virtually looses all automotive power. To correct issue vehicle must be shut off and restarted. Typically the vehicle won't shift into drive on the first attempt after malfunction. Issues happens multiple times a week. I recently the had recall done for this issue but problem reoccurred the next day.
The first issue arose as the vehicle was being backed out of a driveway. While still in motion, the vehicle produced an audible and visual collision alert with no obstructions present. The vehicle stopped suddenly, partially in the roadway, shifted to neutral and shut the motor off. It was necessary to cycle the vehicle through stop-accessory-run and back to accessory before the vehicle could be placed in park. Once in park, the information center (evic) read "battery voltage low". After returning to the stop position the vehicle was restarted and the malfunction indicator (mil) remained illuminated. Scrolling to the battery status on the evic showed a reading of 13.9v, within a normal range. The vehicle was placed in drive and operated properly, except for the mil for 24-hours with multiple starts and stops.the following day, upon starting the vehicle, again an audible and visual alarm sounded and the vehicle shut down completely, with the evic reading 4-wheel drive unavailable. It then changed to adaptive cruise unavailable, then forward collision warning unavailable. An indicator light with an exclamation mark stated that service was required.again, the vehicle was cycled through the stop-accessory-run sequence without the break depressed to re-set the electrical sequencing. The vehicle was restarted and only the mil remained illuminated. The vehicle was then able to be put in gear and returned to service.both occurrences took in excess of one minute to return the vehicle to operational, and had they happened in an active traffic area, would have left the vehicle a sitting duck for oncoming vehicles. The dealership has been notified and an appointment scheduled to address the issues. No repairs completed to date; owner advised that the vehicle is still able to be driven, but to keep the phone number to roadside assistance handy.
I was driving my car on the city street going to the grocery store and it was making a weird noise. Then every time i came out of braking it would seize up, jerk and make a grinding noise. I took it to a tire plus shop because i thought it might be the brakes. The mechanic put the car on a rack and should me that the transfer case was cracked and leaking fluid. He said that if i drove any further i would have been stranded.
The contact owns a 2014 jeep cherokee. While driving approximately 70 mph, the vehicle stalled without warning. The contact coasted to the shoulder and the service transmission warning indicator illuminated. The vehicle was towed to the dealer. The technician diagnosed that the transmission failed and needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 6,700.updated 5/5/15the consumer stated the while driving up hill the vehicle would not accelerate. The speed would drop to 5mph before it would shoot up the hill. The failure began to occur about 2 weeks after the new transmission was installed. The consumer no longer owns the vehicle.updated 11/17/2015
The odometer screen popped up several messages: acc/fcw unavailable service required; then a red battery image and low voltage message; and the transmission was locked in d3. After turning it off for 30 minutes it self corrected but a small red battery icon remained lit on the odometer screen.
We have a 2014 jeep cherokee latitude 2.4 we have constant problems with the check engine light and service transmission light and parking brake light come on and the car shifts into neutral with no warning we've taken it into jeep and they told us they did a software update for the transmission we got it back and immediately done it again but in the intersection of a busy road. We've called the dealer but they told us theres nothing they can do its going to get my family seriously hurt and others. It happens with no warning just driving sometimes when accelerating other times while on the freeway at 70 mph i wish we new what to do. It happens 2 to 3 times a day
Shifter service message on the main screen appeared immediately after getting a recall fixed at the dealership, "marshall motors" in salina. The main screen will not change, all lights on shifter change randomly to different drive modes individually or in groups. I've had some minor issues with shifting but i hear and read about much bigger ones with the same message. There are at least dozens of complaints, on dozens of sites, on this same issue over several years of the product.
Transmission failed or slipped into neutral while driving. I was driving on the highway going about 75 mph and all of a sudden the engine light came on and the car wouldn't accelerate while i was driving. I had to pull over, turn the car off and turned it back on then drove fine. The engine light stayed on.
The contact owns a 2014 jeep cherokee. The contact received notification of nhtsa campaign number: 20v343000 (power train). The vehicle was taken to a local dealer for the recall repair however, the contact was informed that the power transfer unit was already destroyed. The contact stated there was no warning light illuminated. The vehicle was not repaired. The dealer informed the contact that he had to pay out of pocket for the repair. The manufacturer had not been informed of the failure. The failure mileage was approximately 160,200.
Car would not go in gear at stop light. Shuddering and lurched. It felt like we'd been hit. All kinds of lights start flashing (engine transmission key foblicense plate light out, etc) on the dash. Couldn't get to shut off, change gear or any commands. Finally able to get to park to shut off. Restarted and started moving and seemed ok. At the next stoplight it did the same thing. Wouldn't engage in gear then the shudder finally got going and then lost power and slowly stalled. Managed to get to a parking lot and stalled again sitting in idle. After letting sit for 30 minutes or so it started and ran ok. It's like electronic brain went crazy for a bit. We've had issues with the transmission shifting hard or hesitation at lower gears off and on sine we've had it. You have to change driving style and make sure you don't need to make a quick move because you don't know how it will respond. Every time we take it in we're told they did an update to the software and shouldn't have any other issues. At this point i'm scared to drive it!
We have had problems with the shifting of the transmission since we leased the vehicle. The biggest problem is when you are at a stop and go to accelerate - it can take a second or so delay and then it will all of a sudden engage with a jerk. Have had it in several times with no resolution - the most recent being a list of "updates" on 3/26/17 - still have issues. Love the vehicle and would purchase it at the end of our lease if it weren't for the transmission issue. Don't feel i should have to pay the $395 end of lease "disposal" fee since i would be purchasing it if it didn't have the transmission issue.
06/08/16 i was on my way to work when 2 houses down my vehicle suddenly wouldn't go and shut down and said "service transmission" "service park brake" "pull car over and put in p then desired gear." the check engine light and traction control light also came on and would not go away. I restarted the car multiple times and was finally able to get it moved off the road. The steering was difficult and when i put the vehicle in drive it made a loud noise and would't move. I put the car in drive and when i pressed the gas pedal the vehicle moved in reverse rather than forward. I put it in park again and restarted until i was able to get it back into my driveway. The messages about the parking brake and transmission had went away but check engine and traction control would not go off. After getting it back home i called chrysler to have them send a tow truck to take the vehicle to the dealership as this is a huge safety hazard to be on the road. Upon arriving to the dealership, i asked for a loaner vehicle. After an hour wait i was informed that no loaners were available and had to rent a vehicle from enterprise (paid $50 out of pocket for deposit), because they wanted a transmission specialist look at it and his schedule was booked. Before leaving, i was shown 12 codes that had popped up. The following day 06/09/16, i called chrysler's corporate office to see what options could be done to make this right as this is the 4th time total and 3rd in a 30 day window with transmission issues. They called the dealership and were informed that the dealership has tried to fix the issue but cannot find a solution to fix the issues i am having. Corporate responded with saying that i would be given a case manager to handle my issues and they would contact me in the next 48 hours.
While driving on a highway, service shifter warning displayed and all indicator lights were lit (park, neutral, reverse, drive).this caused panic and the driver pulled over to turn off the engine.a dealership diagnosis is short in wiring.this manufacturer defect has caused wrecks and needs to be recalled by jeep.
I have a 2014 jeep cherokee trailhawk, and whenever i try to quickly slow down, the car actually accelerates during the downshift - between 25-20mph.this is a big problem because it happens unexpectedly and when you most need the braking - especially if you are on an incline.this is why i have had many close calls and have almost rear-ended many cars now.i've taken it to the dealer, and they said they couldn't find anything wrong.reading various forums, this seem to be a widespread issue with chrysler 9 speed transmissions that they've recently released.please, please make them fix this issue.i will be getting rid of my vehicle for this reason, and i hope for the safety of everyone they will fix this.
From day 1 this 2014 jeep trailhawk in transmission has acted very weird..step on the accelerator and the engine spins, makes a huge bang and then slams into gear..this is usually when accelerating up slight inclines, hills or into my uphill driveway. The daily challenge is trying to avoid the jeep shooting thru my garage door as i pull in my driveway. Also, does not shift properly..long hesitations between 2nd & 3rd while up-shifting..long delays in downshifting when instant acceleration is needed..very dangerous on the highway.1st transmission incident - turned right into a very busy intersection, immediately a loud bang (like it popped out of gear) and every light on the dash started flashing and ringing with service transmission immediately visible..the vehicle had no acceleration (engine was running) and my foot was on the floor and just missed getting hit from behind as it coasted to a stop. After sitting in the middle of the intersection for 5 minutes with the vehicle off, started it up and most of the lights went off and it went back in gear but was in limp mode. The dealership took 1 week with the vehicle and everything was allegedly fixed with a wiring harness recall. All the original problems are still present except the lights on the dash are not on any more.2nd transmission incident - turned left into a very busy, uphill intersection, the vehicle had no acceleration (engine was spinning) and my foot was pushing accelerator but wouldn't go anywhere. Slammed on the brakes to avoid getting t-boned by a truck coming down the hill and instead got rear ended and hit from behind. After being in the farrish jeep chrysler collision center for a week getting repaired it was returned to the farrish service center where no problems were found! but they reloaded software and said it would need to relearn my driving habits. All the problems are still present today!
After purchasing the new 2014 jeep cherokee latitude, i noticed that it had a rough time shifting. The transmission would shift violently from 2nd to 3rd gear and anytime you would stop on an incline. We have had all the necessary recalls done to the vehicle but it has continued to have the same problem. When communicating this issue to the dealership all i get is that we are not used to the 9 gear transmission and we need to get used to it. I will be taking it in for the fourth time to see if they can fix it.on a second note i have also had the vehicle taken in to the shop to see why the vehicle suddenly shuts off. This has also happened to us on several occasions, but when i take it to the dealership they tell me there is nothing wrong. This is a huge safety issue and concerns me. This would be a disaster if it happens to die when i am on the highway. I am very disappointed with this vehicle and more so with the way i am treated when i take it to the dealership. There is something seriously wrong with this vehicle and it needs to be addressed before people get injured.
It feels like it can take a full second from the moment they step on the gas to when the car actually starts moving. And once it does start moving, it's a coin flip if you're going to steadily get up to speed or squeal some tires. This is going to shorten the life of the jeep.it also hangs out in 2nd gear for too long.when the transmission finally shifts into 3rd gear it is aggressive, lurching transition.
My 2014 jeep cherokee shifted itself into neutral 3 times yesterday, all while stopped at a stop sign or red light in city traffic. This is the second time it's happened, and it seems to happen after i fill up with gas.
The transmission on this jeep has numerous problems, but safety issue is that vehicle adds fuel when you are slowing down or stopping.prior to shifting down from 8th to 7th on an interstate, and worse, when in city traffic shifting from 5th to 4th when the tachometer actually goes up 1000 rpm or more causing you to brake harder.this is particularly dangerous when on ice and hard packed snow.this is not deceleration due to compression, but an actual addition of fuel just as if you hit the accelerator.it has done this since new, but is getting worse and chrysler has not addressed the issue to date. It has been in for repairs 2 times.
The contact owns a 2014 jeep cherokee. While driving 10 mph, the transmission seized and the vehicle stalled. The contact was able to restart the vehicle. The vehicle was taken to the dealer. The vehicle was not diagnosed, but the technician cleared the vehicle's computer codes. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 6,000.
Vehicle frequently seems to shift into neutral, it will then engage and lurch forward. Recent recall work did not make any improvements to the issue.
Only had vehicle for 8 months when i noticed it wasn't running correctly.when at a complete stop, my car started to hesitate when i would start to accelerate.when it finally decided to engage, the car would either move in slow jerky spurts or lunge forward as though i had floored it. Around this time i had received two notices that the vehicle needed two updates: an air bag issue and transmission updates.i took my vehicle to dealership for an oil change and the updates on 03/28/15.i explained to the gentleman behind the counter about my cars unusual behavior, and he assured me the updates would take care of it.since the updates were installed, i have noticed things have gotten worse.my car is more unpredictable now.there are times when i am going up a hill and start to lose momentum.i dare not travel too far, for fear i won't be able to get up to speed to merge into traffic.during these power losses, i have had the pedal to the floor and saw the odometer go backwards.i did take my vehicle back to the dealership for them to look it over in june.unfortunately, i was told that my car was fine.this is a disaster waiting to happen.i feel that one day i may end up in an accident because of the erratic transmission shifting.
My jeep stalls while it shifts gear while slowing down. If i anticipate the stop sign or light, and slow down gradually long before i get to the stop sign or light, it prevents stalls in most cases.this is very dangerous as you can imagine while in the middle of the interstate and between lanes, perhaps.the last time i was at my usual dealership was due to the transmission light being on and after a few days, that issue appear to be corrected, now this.if i could i would simply get rid of this vehicle.
70 mph on interstate hwy, suddenly emergency brake comes on.car immediately brakes to 35 mph before car can be moved to emergency lane. Mil light is on, emergency brake light is on, transmission gear light is flashing, screen command says "park the car, service transmission and parking brake".emergency brake light on console is off.ignition turned on and off 6-8 times, try to drive, car won't move.cycling ignition and transmission shifter car suddenly starts working normally except for mil light.scan revels no codes.car runs fine for two weeks and again at 70 mph on interstate the emergency brake comes almost stopping the car in slow lane.repeated the procedure referenced above for about 5 minutes until the car started running normally.mil was on for 50 miles but no codes stored or freeze frame. This occurred 5 days after having recall r05 performed, rrt 14-040, and pcm update.
When car was shifting gears it jerked the whole car and them the screen said service transmission. Tried pushing on the gas to go and would barely move. Tried switching to neutral and then drive again and could push the pedal to the floor and no power. Then put the car in neutral restarted the car and got a little power back but would not go into reverse. The screen kept saying when tried to put into reverse to put it in park and them select gear but would not go into reverse. Finally made it home and turned the car off for a bit and restarted and it would let us go into reverse but still has transmission light on. I took the vehicle back a few days after i bought it and told them it was not shifting right. They told me there were some updates and fixed them but it never fixed it. I am very disappointed with jeep knowing they had an issue and still put their cars out there to be sold. I wish people were honest and not sell vehicles that have known issues!
"service transmission warning and check engine": vehicle moving uphill, auto transmission shifts to lower gear; transmission begins to slip and ability to maintain speed drops; happened in middle lane of interstate; managed to exit interstate and park; very little power to move vehicle; safely parked and turned off engine.waited 2 - 4 minutes;restarted engine; service transmission warning off; check engine "on". Vehicle operated normal; check engine light went off later; had loosened gas cap and retightened to see if check engine light would go out - it didn't have an immediate effect on the light. Had to maneuver behind 18 wheeler and crawl speed up the exit ramp. Ended up cross ways in a side road for a few minutes while the transmission 'feathered' vehicle to safe spot.no collision this time. Vehicle has been in shop for similar complaint one month earlier.and more times previously
The contact owns a 2014 jeep cherokee. The contact received nhtsa campaign number: 16v529000 (power train) however, the parts to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experi4enced a failure. Parts distribution disconnect.
Transmission shifting is erratic and rough.flat spots in acceleration.occasionally transmission has jumped to neutral.had transmission firmware reflashed per manufacturer service bulletins. Dealer says nothing else they can do at this point.
Car stalled several times while moving when engine is cold this happened several times while turning and again when not turning, on city streets. 4 headlights blew within 7 days while both moving and while stationary. Hard shift between 2nd and 3rd and 3rd and 4th gears while moving on highway and city streets.
The contact owns a 2014 jeep cherokee. While at the dealer, the instrument cluster, body control module, and transmission software were being updated on the vehicle. The contact stated that after leaving the dealer while driving at low speeds, the vehicle failed to down shift to second and first gear preventing the vehicle from accelerating. The failure recurred numerous times. The vehicle was taken to another dealer, where the technician diagnosed that the transmission needed to be updated. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 12,000.
The contact owns a 2014 jeep cherokee. When the vehicle was engaged in drive or park, the gear shift became stuck. Also, when the vehicle was shifted into park, it failed to display on the instrument panel in a timely manner. The vehicle was taken to bergeron auto chrysler dodge jeep ram (3525 veterans memorial blvd, metairie, la 70002, (504) 888-2131) where the contact was informed that they knew of the failure, but could not assist. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 63,000.
Recall number 16v-529 has not been remedied for 3 years, and i've experienced numerous issues because of it. Jeep will not look at it for free despite the fact that i'm affected by this warranty. My car shifts into neutral while driving frequently, and it's unacceptable that there has not been a fix for this yet.
The vehicle almost from the time of purchase exhibited transmission problems, when merging into traffic the car would lag and not engage.this was something that occurred at what appeared random times.it would jerk to the point that i thought i was rear ended.this persisted and i have taken the vehicle to two different dealerships and worked with three case managers at jeep customer care and the issue was never resolved.this week the transmission completely went out.the car has not been safe for sometime due to situational circumstances.i have had nothing but trouble from the vehicle since purchase (new) and had had to take the vehicle in for repairs multiple times with no resolution made.
My vehicle keeps shifting into neutral & surging while driving every time. It is very scary & dangerous.i sawthere has been 2 recalls issued for this problem, s55 &v69 but my vin# isn't in the list. Is there anything i can do?
I purchased this vehicle on 2/11/2014 after retiring with the idea i wouldn't need repairs for several years the firstproblem was on 2/26/14 which was a leak @ canister they replaced evap canister.after that i have had it in several times for a vibration from the front from takeoff & turning beginning before the first oil (approximately 2000 miles)change they kept telling me they didn't feel it.on 6/25/14 they said it was coming from the ptu and replaced it, but it continued with the same problem. The next few times they continued to state that they didn't feel it,on 7/29/14 they stated that they were replacing both front axles per star when we picked it up it still had the shimmy, then on 8/15/14 i was pulling out onto a major highway from a county road & the vehicle would not move the vehicle would sit & rev while i was partially on the highway this time they found the right axle out of ptu too short & replaced again, since then every time i call or go in their i get the same run around their waiting for a fix from chrysler.this has been going on for a year and i feel like the dealer ship is giving us no satisfaction this vehicle is a $35,000.00 car at the very least they need to resolve this problem or at least upgrade the vehicle. I now have 13,000 miles & feel i have been more than patient all i ever here from them at the dealership is their waiting on a fix from chrysler a year should be long enough to come up with a fix.!!!!!!!!!i guess my next alternative is my husband has spoken to an attorney.
The contact owns a 2014 jeep cherokee. While accelerating from a stop sign, the vehicle shifted into first gear. The vehicle felt as if it were in neutral and hesitated between gears. In addition, the vehicle launched forward. There were no warning indicators illuminated. The vehicle was taken to tasca automotive group (1300 pontiac ave, cranston, ri 02920, phone number: (800) 788-2114), but the failure could not be duplicated. The vehicle was not repaired. In addition, the contact stated that the check engine indicator illuminated. The vehicle was taken to paul bailey's chrysler (425 ten rod rd, north kingstown, ri 02852, phone number: (401) 884-1900) where it was diagnosed that the power train failed. The transmission module was reprogrammed, but the failure recurred. The contact stated that the vehicle was burning oil and blue smoke appeared from the tail pipe. The vehicle was taken back to paul bailey's chrysler dealer where it was diagnosed that the spark plugs had carbon build up, the oil level was low, and the oil pressure sensor failed and needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failures. The approximate failure mileage was 45,233. ...updated 11/12/17/consumer stated transmission- safety issue excessive consumption- burning oil. Updated 7/27/18
The vehicle randomly does not respond to the accelerator.this is not a regular occurance, maybe once or twice a month.we have had several occasions when we have been making turns with plenty of room but the vehicle does not engage.the same issue has happened when trying to accelerate on the freeway and the vehicle does not 'listen' to a pushed gas pedal.we have had it to the dealership 5 times and they say they 'cannot reproduce the issue' and have offered now help.we find a large number of the same complains online about the cherokee's transmission.my wife was almost hit while making a turn the other day and we are going now to trade in the vehicle.
Model:2014 jeep cherokee latitude 2.4 liters.months old: 13 first failure: "the transmission kicked back as if in reverse". The failure mileage was 8293.it was in school zone area. The traffic was slow. Stop and go. At one point, when the traffic started moving the driver (my wife) released the brake and slightly pressed the gas pedal with her foot, the vehicle all of sudden accelerated backward. The vehicle behind started honking at her. She was able to hit the brake, just inches before she hit the front end of that vehicle. The check engine light illuminated and a long message appeared, only momentarily on the dash screen which indicated (something about) "brake" and "service transmission". In a panic, my wife could not recall the whole message.someone at that dealership told me he has seen this problem before on 2.4 l jeep cherokees. After 2 days troubleshooting, jeep dealer installed "new software in bcm", the latest software version (i was told) and told me the vehicle was now fixed, should be safe to drive.(please note:fca recall ro1: reprogram tcm and pcm had been perform on 04/17/15). Second failure: "same problem as the first failure and transmission stalled while on drive". The failure mileage was 8373.two days after the first failure was "fixed". While puling into the driveway at very low speed with a 3 years old sleeping baby in the rear car seat. Still in the middle of the street, the vehicle jerked and the driver (it was me) felt like it was trying to move as if in reverse, then the transmission stalled as if in neutral. I pressed the gas pedal a few times but the vehicle failed to move. Same indications flashed on the dash screen as the first occurrence.i had the vehicle towed to the dealership on that saturday afternoon.in both occurrences,no one was hurt, no accident but it could be much worse.
The transmission in my 2014 jeep cherokee will slip into neutral at slow speeds, will not downshift when passing a vehicle but instead bogs down and loses acceleration, many times it will start in the wrong gear not downshifting all the way to first when slowing to near stop and accelerating up again.transmission is jerky between shifts on highway as well as accelerating from a stopped position.when shifting gears the automatic transmission just kind of drags from one gear the the next in a long drawn fashion instead of shifting crisply like it should.i have had a couple close calls at intersections with the car slipping out of gear as i am entering traffic.also had a near miss yesterday changing lanes to pass a semi truck when my cherokee just bogged down in front of it instead of having a smooth acceleration to pass him.at the last instant the car finally grabbed the gear it was hunting for and i was able to clear the near miss.i have been to jeep service where they have admitted to knowing of all these issues and are at a loss to find a fix.they have used flash updates three times without success.after my last visit for the latest update which they practically guaranteed would fix my issue...i was contacted by service and told my software was not compatible with their update and that they now want to put in a new transmission.i have been involved with chrysler diamond service for months asking them to replace the car or arrange to give me a fair trade on the car thinking they would take some responsibility and they have denied my request.i actually bought two cherokees in 2014..the first one showed these transmission issues, so i traded it for another one absorbing a loss with hopes that a different cherokee would get me out from under the problems, but sure enough the second one has the same issues so i lost all that trade value for nothing.
The contact owns a 2014 jeep cherokee. While driving 45 mph, the gear shifted automatically. The vehicle was taken to a dealer where it was determined that the failure was due to nhtsa campaign number: 16v529000 (power train). The contact received the recall notice; however, the part to do the repair was unavailable. In addition, the radio started changing stations automatically. The manufacturer was not made aware of the failure. The failure mileage was approximately 20,000.
2014 jeep cherokee.consumer writes in regards to several times vehicle automatically shifts into neutral and shut completely down- no brake or acceleration response.the consumer stated his daughter was traveling at 45 mph, when the vehicle locked in neutral.
After 1000 miles of driving this vehicle the transmission did not shift from park to park to reverse one two occasions. During this time after every time . I decelerated with out applying pressure to the gas pedal the vehicle would accelerate on its own when automatically shifting from 5 gear to 4 gear and increase 1000 rpms and about 3 mph before shifting to 4 gear and finally decelerating.
Was driving home and check transmission and motor lights came on. We pulled over stopped car and turned on and could drive home. Next day with kids in heavy traffic, car just coasted and all lights went on, kids were scared and almost hit by a truck as we pulled over to curve. Restarted car and could drive home but the transmission was jerky. Next morning took to dealer and they found all the faults i reported. They said communication problem and cleaned all leads and said if happend again they would have to contact chrystler direct. Next morning, lights came back on check transmission and pulling out of my garage, almost slammed me into a wall changing gears. Dealer confirmed problem in transmission and ordered a new one under guarantee. I am without a car for at least 3 weeks and dealer said if i had gotten the extended guarantee would have gotten reinbursed for an auto rental after 5 business days of not having car. Really concerned about safety and everyone is fortunate no fatalities yet due to a defective 9 speed transmission design. My car was fine until they did a software update to deal with transmission complains. Really supprised usa government has not recalled the transmission or allow family car owners like myself who thought this jeep was safe with good gas milage to exchange cars or sell back. Have to wait and see if new transmission works or simply replacing one poorly designed part with hanother. Actually liked the car, just now concerned with my family safety.
While in drive engine shuts off unexpectedly as a violent jerk from transmission occurs ( luckily at slower speeds) display says "shift to p to select desired gear"goto park and restart is spinning starter solenoid several retries and its like it never happened, took to dealer and reoccurred enroute dealer asked if "check engine light " came on i said no, he claims thats impossible, then showed him the picture i took of dash, same thing 2 days in a row very dangerous imo
Took car inapril for steering wheel noise, and there was a slight wobble then when coming out of a turn then.this became more noticeable as the vehicle was driven. Took it to another dealership the week of july 21, 2014. At that time new front axles were ordered.took the vehicle in on august 14, 2014 for replacement of front axles.after replacement the concern was worse. They removed axles from a lot vehicle and swapped out.the concern(wobble) is still there. In fact it pretty much happens all the time now when coming out of a turn. A star case was opened with chrysler.received a call today,(september 4,2014) from the service manager and i was told that chrysler engineers were working on a fix for this problem, but not to expect a fix/repair for this for 3-4 months and that they did not think there was a safety issue and that it was safe to drive vehicle. How can they be sure that this is not a safety issue if they don't know what is causing the problem and do not have a solution for this.this is a full time all wheel drive vehicle and if the wheels are not in sync how do we know this will not be a problem when we are on snow covered/slippery roads.because vehicle was purchased in march 2014, it has not been driven on snow covered/slippery roads.
The contact owns a 2014 jeep cherokee. While driving approximately 15 mph, the vehicle lost power and the dtc warning indicator illuminated. The vehicle restarted after several attempts, but the failure recurred several times. The vehicle was taken to the dealer where the failure could not be duplicated.the contact received notification of nhtsa campaign number: 16v529000 (power train); however, the remedy was not yet available. The manufacturer was not notified of the failure. The approximate failure mileage was 20,000. Vin tool confirms parts not available.
The contact owns a 2014 jeep cherokee. While driving approximately 40 mph, the transmission and traction warning indicators illuminated, and the vehicle lost all acceleration. The contact coasted the vehicle to the side of the road to a complete stop. The vehicle was restarted and rolled backwards, as if it engaged in reverse and then jerked into gear. The vehicle was driven to a destination and, while attempting to park, the emergency brake engaged on its own. The contact stated that the vehicle was taken to the dealer (faricy chrysler/jeep in colorado springs, colorado) to be repaired per nhtsa campaign number: 16v529000 (power train). The contact was informed that the parts were not available, but it was not important. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 71,000.
The contact owns a 2014 jeep cherokee. While driving approximately 30 mph, the transmission jerked forward when the contact's foot released the accelerator pedal. The vehicle was taken to the dealer at least ten times and they are not able to duplicate the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 17,800.
After dealership replaced transmission at 30,000 miles for improperly shifting we noticed a burning smell and noticed new transmission was slipping and not shifting properly. We called the dealership and was advised that the not get it in to be checked for another week and a half. At 9:10pm i went around the corner about 4 blocks to visit with a friend and left and came back to my home where i noticed smoke coming from underneath the hood. Upoing the hood i saw light from a flame and extinguished it using a garden hose. Minimal damage but fire non the less. Chrysler corporate stated i can not drive it and to let it sit un touched. I have a daughter to get to school and jobs to do that pays my bills. Three days pass i call chrysler again and state i am going to fix the vehicle my self and send them a bill. I tighten the transmission lines they did seem loose. No transmission still leaking. 15 days later still no word from crysler. I have a $28,880 paper weight in my front yard costing me $380 a month. I have called crysler every day for a 2 weeks and all they can tell me is " its in our legal department". No call, no loaner, nothing. An expensive paper weight costing money.
The contact owns a 2014 jeep cherokee. While driving at approximately 15 mph in third gear, the vehicle failed to downshift while traveling down a hill. The failure recurred numerous times. The vehicle was taken to a dealer where it was diagnosed that the vehicle's software needed to be updated. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 6,000.
Jeep will not fully shift to drive. When shifting gears from park to drive the gear will slip into neutral. Then when i am able to get into drive, switching from drive to park once i make it to a destination the 'park' gear isn't recognized so i have to keep shifting back and forth until it locks. Also, i have a sloped drive way. I've had a near extreme accident when i parked and my wife was coming around the back but park wasn't recognized and the jeep started to roll backwards. Luckily i was able to mash on the brake before anything happened.
We love jeeps...this is our 10th.but the only one we have had problems with.rough shifting into 2 and 3rd.after 4 or 5 dealer visits they basically said; "live with it." jeep customer help couldn't help.engine stopped three times at about 40 mph, very dangerous almost lemoned the car over this safety problem and my wife almost divorced me on this one...but jeep came though and got a fix on this.now the jeep is upshifting and accelerating driving down hill into curves at about 50mph. Jeep guys can't duplicate this and basically said to "live with it." trouble is,how can you live with a car that might kill you?
My problem started about a week ago when i went to put my car into reverse from park after having just started it and it drove forward instead of backwards. I had to put it back into park then back into reverse before it would go backwards (no i was not on a hill i was flat, the car was acting as though it was in drive instead of reverse). Then it progressed to i went to change from park to drive and the engine just reved when the gas was pressed (acting as though it was in neutral) and i yet again had to put it back into park and turn it off to get it to go into the right gear. Then it progressed to my battery not working properly and my car not wanting to start up right away. And it got even worse to the point my car now says i need service on the shifter. I have had this car for 9 months and i drive it 10 miles a day (to and from work combined) 5 days a week and hardly ever anymore than that. I had never had any problems with it before this week and now all these problems are popping up at once
The contact owns a 2014 jeep cherokee. While driving various speeds, the vehicle stalled and the transmission service warning indicator illuminated on the instrument panel. The contact stated that the instrument panel suggested restarting the vehicle. The vehicle was restarted and functioned normally. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 37,000. Updated 09/27/16*lj
Service shifter display on instrument panel. Cannot change gears. All over world wide web with others having same issue. Jeep dealer replaced. With new wire harness and gear shift bezel. $500 dollars. Might have been a serious safetyissue. Wire harness was not soldiered correctly toshifter bezel.
I had been driving my vehicle on side roads at a speed of approximately 25 mph after having dropped my daughter off at school when all of the sudden out of no where the transmission service came onto my screen on the dash and my jeep lost power and the brakes locked up and said that i need to service the transmission. Multiple vehicle warning systems started sounding include "check transmission", "put vehicle in park, then select gear", accompanied by warning chimes, the engine light, etc.vehicle switched gears and was difficult to drive.i will be bringing vehicle to dealership but see from reviewing on-line that this has occurred numerous times with the jeep cherokee (2014).
When refueling the vehicle would shut off prematurely as if it was full after on 1-2 tenths of a gallon.to fill up the tank took about 10 minutes because of this malfunctioning.soon after this the transmission started to default and shift to neutral which is a bad thing when crossing multiple lanes of oncoming traffic.what i thought was safe i soon learned was a serious risk to others as well as myself. This started happening more frequently and a solution was never found.the vehicle would work fine for a few weeks and then the vicious cycle of the ongoing issue of defaulting to neutral while in traffic would occur.just the other day the diagnosis "post warranty" identified that the vapor canister and fuel pump was the issue.earlier i was told that replacing the battery solved the transmission problem, which wasn't to be. Replacing the vapor canister, and fuel pump cost $1292.45 and i've only driven my vehicle from the dealership to the garage.
Beginning at about 19000 miles the gear shift lights would all come on at random times while driving.stopping the jeep and switching it off would make the lights go off.at about 90000 miles in addition to the lights coming on the shifter, the dash would light up with "service shifter" message.once again stopping and turning off the vehicle and restarting as many as 5 times would make the message and lights go off.the vehicle is serviced regularly at the jeep delearship and was checked several times with no errors showing on computer.after going on line to research this problem, i found numerous websites with people having the same problem and stating that there should be a recall due to the large number of vehicles involved.about 2 months ago the same message and lights came on and it took over 10 minutes of trying to start before i could get the message off and able to put the jeep into gear to continue on my way home (was over 2 hours from home on this trip).the jeep dealership ordered parts that they said should fix it (i was originally told that it was not problem as long as it was going off).i spent over $500.00 getting this fixed.since this is a recurrent problem with so many people, i believe that there should be a recall to fix the problem.this is also a danger to drivers leaving them stranded beside the road because of this defect.from the on line forums this is a problem with all models and year makes of jeeps.my jeep started this problem before the warranty was up (at 19000 miles).however since it was not repaired (and i hope it is) until after the warranty had expired, i had to pay over $500.00 for what i believe should have been a recall.it took over a month for parts to come to dealership for repair.
Driving along at 30 when first the engine light came on, then immediately after the display said transmission and the display was lighting up with all sorts of symbols. The transmission completely disengaged and the car coasted to a stop. It would not move. Fortunately when i felt it losing power i was able to make a quick turn into a store parking lot.had that happened on the highway i could have been killed because the car just totally lost all motion as i was driving. I turned it completely off for a few minutes and it started but with the engine light showing. I called the dealership kelly jeep chrysler in lynnfield and told the service department what happened. I drove straight there...furious.the service guy took down the information i relayed about the incident. I told him i had read recently that their 9 speed transmission had known issues and he said he didn't know anything about that. I told him not to even tell me i am the first to report this problem and he said "maybe not in the whole country but i don't think we've had this problem here" and i told him not to speak down to me because it has been written about already as a known issue. He already had the courtesy car waiting for me and he immediately walked me out the door to the car. I was there less than 5 minutes. I know he did not want me speaking to anybody in the service waiting room as i could see people sitting there waiting for their own repairs. This is an issue that will end up killing somebody.
When driving on i-95 south in the left lane i was accelerating to pass and the engine speed dropped like it was turned off. Multiple dash lights flashed and several messages flashed on dash: service transmission, service e-brake, put vehicle in park and restart, etc. Vehicle was coasting down from 65 with people catching up to me and beeping. Park was not an option. The gas pedal did not function. I was able to coast into a construction zone and shut down. On first restart it was real rough. On second restart engine seemed fine and i had a mil light and a traction control light on the dash. Police detail officer assisted me off of the interstate and it was driven to dealer on back roads. They pulled codes and re-flashed the control units with the software they had applied two days before. They claimed it was a faulty or incomplete upgrade. They "re-trained" the transmission and it worked fine until this morning (8/7/15) when it did it again whilst accelerating onto highway. Same faults. It is at dealer now and i want them to buy it back. It only has 16200 miles and i have had it less than a year. I cannot drive a vehicle that shuts down on the highway. Someone is going to get hurt or worse.
2014 jeep cherokee limited, 6 cylinder, purchased on april 21, 2014 with 321 miles on it. There was a slight shimmy in the front end that they told us was a flat spot in the tire that would work itself out and the transmission would have to "learn" my way of driving. On may 30,tt 2217 miles i brought the vehicle back tot he dealer for hesitation in the transmission and shuttering and grinding in the front end.the jeep has been back to the dealer 6 times for shuttering and grinding in the front end when proceeding from stop or low speed after being on the highway at a constant speed for several miles.shuttering can happen when turning or going straight.i have also reported several transmission issues to them with the cars inability to downshift going up a hill and or to up shift when coasting down hills.at one time as i was entering the highway, i tried to accelerate to 55 and the car would not go over 30 mph.i'm glad there were two lanes or i would have been rear ended.car was very jerky when proceeding from a stop and would often suddenly jerk forward after a hesitation to even move. Car has been reprogrammed 3 times, had a new valve body installed, a new transmission installed and two new axles installedtwo days after the axles were installed the shuttering and hesitation in transmission started again.dealer has failed to get back to me.
I purchased a 2014 jeep cherokee , at approx.340 miles my transmission failed going through a very busy intersection . I had a loss of power ,the dash started flashing service transmission ,stability track warning came on and on shift panel the light next to drive was flashing , accelerator was mushy. Rolled to side of road where safe , put car in park , called for help. After in park for a few minutes tried to engage drive and it work , but car had too much power and was over revving . Dealership had it towed , and seemed to fix issue. Then again at 1341 miles i had same issue but was not able to drive itbut this time i was almost hit by a large tractor who didn't realize i lost power , i have a small childthat is not even two years old yet in the car!!!!!!!! . At this point dealership is working on it and replacing the transmission modular , but very wary of keeping this vehicle , have a few trips schedule very very soon and do not want to be out of cell phone range and have same issue, or worse yet have a tragic accident .
I took my 2014 jeep cherokee in for a recall notice to have shift points changed.upon receiving the vehicle back i noticed a thumping noise whenever the vehicle was not excelerating.i contacted the dealership to inform them the recall didnt work, took the vehicle back to have it looked at.was informed that a new power transfer unit (ptu) needed to be installed and that it had nothing to do with the recall.i was informed the 5 year warranty had expired in april of 2019 even though the vehicle only had 69500 miles on it.after two week of the vehicle being in the shop i contacted them and was told that a new transmission needed to be installed and it wasn't the ptu. I had the repairs made only to find out a "certified" used transmission was installed and has to be returned as there is a hesitation between shift between 2 and 3 gear.
Backed out of driveway then warning light/symbol and tone came on that the 4 wheel drive system was unavailable and service required, service airbag warning came on as well as service parking brake, limped back into driveway barely. Turned vehicle off restarted still getting warnings and tried to move vehicle motor revved but vehicle didn't move forward or reverse.got another warning to put vehicle into park then select gear.currently waiting for tow truck.jeep won't move in drive or reverse now.suspect transmission issue.
Very hard shifting in lower gears. The vehicle will lunges forward at times when down shifting at lower speeds when shifting from third to second, second to first. The vehicle will also have very jerky up shifts from take off to second gear and sometimes feels a delay in shifting into gear causing a revving sensation. We have taken to dealership at least three times and only software updates have been done to vehicle. We were told the transmission is known for that and is 'an adaptive transmission that changes to the driver'. Sometimes the car will not have the problem at all. We have already spent hundreds of dollars just for software updates to be done by dealer and left the car for a week while the dealer talked with jeep about finding a solution or replacing the transmission. After one week we received the car back when nothing had been done to remedy the situation.
The transmission slips from a stop sometimes. Then other times it's a very firm start and hard shifts. I have researched this a lot. This isn't just mine or a faulty part it is how these transmissions shift. They did a recall and updated software but did t fix the issue. As other people have said the same thing. It's dangerous when i'm pulling out into traffic and i never know if the jeep is going to go or slip.
Went to my dealer because the kept texting me to do this recall. I was not having any issues with my vehicle. While there, service managertold me my car was throwing a code service shifter and was like thatwhen i came in today. I said that it wasn't like that when i came in. He told me it was a sensor and it would be 700 plus dollars to fix it. Again i toldhim there was nothing wrong when i came in and i refused the repair. I googled this issue on cargus and seems the whole jeep community is having the same issue.when the code service shifter comes on it blocked all the digitalread out including speedometer so you can't see your speed. I don'tknow if this is real or a bad situation and what the car will do, if it trulyis a shifter malfunction. This makes it very unsafe and scary to drive.
The power train experienced a catastrophic failure while driving it and i almost lost control. An extended warranty was issued from the manufacture for 8 years and 150,000 miles. I am within the 8 years but over the mileage and the manufacture won't honor the warranty. This vehicle has had issues with the power train constantly since i bought it and for it to fail like this seems to be a manufacturing defect.
Transmission not shifting, lurching, and revving. Vehicle has problems regularly with shifting at appropriate times. Sometimes lurching forward and sometimes not shifting when speeding up. Happens regularly.
Power train disengages and reinstalls while driving and stopping, transmission sticks in low gear while in motion. Inclines and colder weather seem to make this happen more often.
Transmission refuses to downshift on hills, lunges forward at stops, sometimes does not shift in to drive for several seconds, when shifted into reverse will sometimes buck violently. All recalls have been performed but seems worse now.
The contact owns a 2014 jeep cherokee. While driving at an unknown speed, the gear shifted into second gear without warning and the check engine indicator illuminated. The failure recurred several times. The vehicle was taken to approximately five different dealers, including dupage chrysler dodge jeep ram (630-446-1400, located at 433 east north avenue, glendale heights, il 60139) to be diagnosed, but no failure codes were found. The contact requested the codes and the request was denied. The technician performed a software update, but the failure recurred. The manufacturer was made aware of the failure and advised the contact to work with the dealer. The warranty was extended. The vehicle was not repaired. The failure mileage was approximately 28,000.
For the second time in a month the transmission failed. Multiple vehicle warning systems started sounding include "check transmission", "put vehicle in park, then select gear", accompanied by warning chimes, the engine light, etc. It occurred during rush-hour traffic in washington, dc in 4 lanes of traffic - the vehicle transmission died. The same thing happened just over a month ago; the dealer claimed they did a software fix previously.
When driving highway speed miles vehicle doesn't shift into 9th gear. When this happens put it into manual and shows 8th gear. Manually shift to 9th, and transmission doesn't shift into 9th. Vehicle got great gas mileage and now rpm are high so isn't able to get as great of mileage. Did the recall for wiring harness on transmission and that fixed the error with vehicle going into safe mode. But now there is this issue. No recalls, but web searches show many people with this issue.## vin passed ## 2014jeep charokee trailhawk ##
The car stopped. I couldn't restart it. A light came on and said transmission service. After a few tries i could restart it. This happened twice. First time i thought i did something wrong. It happened again yesterday.
While driving, transmission suddenly shifts into neutral.the vehicle loses the ability to accelerate.all you can do is (hopefully) steer it to the side of the road without getting hit.this has happened twice now - the first time in november 2015, the second in june 2016.on both occasions i have taken it to our local jeep dealer for repair.all they do is "update" the software.this clearly isn't working.i called the "jeep cares" hotline and they refuse to talk about the issue, referring me back to the local dealer.the local dealer doesn't know what to do besides update the software.this is really dangerous.had we been travelling on a busy freeway with multiple lanes when this happened, it would likely have caused a crash.you lose the ability to accelerate!all you can do is steer! both times that it has happened we have been driving around 60 mph on rural highways.
Vehicle fails to shift properly and stalls upon acceleration from complete stops, driving on highway and normal roads.issue started 7 months after purchase at 8,573 miles. Jeep taken to dealer on march 10, 2015, who reprogrammed transmission & power train modules & reprogrammed restraint control module. 5/15 - jeep was making clunking noise and grinding noises - rear differential was replaced at 14k miles; 5/27 - jeep still made grinding noise when placed into gear - power transfer unit & skid plate replaced as tech found fluid had leaked into ptu causing internal damage. 7/7 - jeep still not shifting properly, rpms rev to 5 & 6k before shifting. Slow acceleration has almost caused multiple crashes!! dealer reprogrammed transmission control module. 10/2/15 - lift gate won't open with fob or by hand & won't lock when closed manually - open recall with no remedy avail, i was told not to use it until fixed.dealer has no eta for the fix and this issue can cause fire!! shifting is still an issue, dealer claimed they were unable to reproduce the issue yet the check in & out mileage remained unchanged at 20,635.the parking sensors go off in drive thru's, yet another issue they can't reproduce.i do not feel safe driving this vehicle which is needed for work!!!i attempted to trade it in but past service issues have depreciated it's value to the point of no return!
On three separate dates over the last year while driving on the highway my cherokee has lost transmission drive power to the wheels although the engine remains running. This has created very dangerous situations involving trucks and other traffic behind me when i have lost power and need to make my way to the breakdown lane. The first two occurrences happened about a year ago and jeep replaced the transmission control module after much wrangling with them. The third incident happened yesterday and i am trying to get jeep to promptly address this issue but jeep service is poor. This is a recurring problem with this transmission that produces an extremely dangerous situation for the driver and those around them.
When parking my car and driving into the space suddenly i had an engine surge. It happened so suddenly.i tried to park it yet again and the same thing happened. This time i received damage to my vehicle when it was stopped by a large light pole. I called triple a and had it brought to the dealership. They put new brakes on the car.i felt secure .the third time i was slowing down due to vehicles in front of me. Suddenly the car surged again. I pulled out of my lane quickly so i would not hit the cars in front of me. Now i was in the oncoming lane. I saw a car horizontal to my car. Brakes did nothing to stop me. I hit her car. It happened so fast.luckily, the passenger was shaken up and taken to the hospital.this happened on a city st.the vehicle was in the process of turning into the library when the accident happened.
There are multiple recalls on this vehicle that are over a year old that can result in the vehicle become inoperable while driving.nothing seems to be happening to resolve these issues.two of the recalls can result in loss of power while driving.
3 months after ordering my jeep the transmission started shifting really hard and making noises, then started to leak fluid.took it in to the shop where they couldn't move it from the show floor.the transmission was bad.took them 30 + days to get my car back to me.didn't install the transmission correctly and they broke the guard, as well as the passenger door handle fell off.after multiple return trips to correct the hard shifting this car was deemed a lemon.
The transmission has been plagued with issues from the beginning.rough shifts in the early gears, slow to downshift to provide any kind of acceleration when merging into traffic, extremely hard shifts after decelerating and then pressing the gas to start again before a complete start, and lurches forward with acceleration while decelerating - causing a huge safety issue in my opinion.the multiple software updates (including the most recent r01 recall) have improved these issues but they are far from what i consider acceptable in a vehicle.i am now the owner of a car that no one would ever purchase from me, so not only is it a safety issue but jeep has caused me a huge financial problem by sticking me with this awful transmission that was no where near ready for the road.jeep needs to be forced to address this issue now.
After a complete stop at a stop sign, "service transmission" message appeared on the speedometer, check engine light turned on, car was beeping all over the place, and could not accelerate after stepping on the gas pedal 3 times. I had to turn off the car and restart the car on the spot. After restarting the car, engine light stayed on and i was able to drive home. Prior to this incident the check engine light has been on and off for about a few months since i purchased the vehicle on november of 2013. Seems like other jeep cherokee owners are also experiencing similar problems if not more serious and fatal. Several complaints found on this forum (http://www.aboutautomobile.com/complaint/2014/jeep/cherokee/power+train) regarding the issue reported that their vehicles lost power on the highway. Other even had trouble with their gears. Also the car would accelerate a little more even the driver had let go of the gas. This is definitely a serious problem and needs to be addressed and investigated immediately before someone gets hurt or even killed.
Really bad/rough gear shifting, jumping, banging, lurching. Violently shaking and sometimes doesn't even go into gear when accelerating from a stop. On city streets when having to stop for a stop sign or traffic light
Service shiftermessage on. All the gear shift lights are on. Dealership reported wire harness wires are 'frayed' needs to be replaced. Never had any work done in that area. Has to be a manufacturing problem. This has also caused the following engine code to arise. P0222descriptionthe throttle position sensor/switch is located on the throttle body of the intake manifold and the pedal position sensor/switch is part of the accelerator pedal assembly. These sensors tell the engine control module (pcm) how fast the driver wants to go and how quickly it needs to get up to speed. When the pcm detects a problem with this sensor or the circuit for the sensor, it will set code p0222.the pcm may also limit the speed of the vehicle to 20 miles per hour or less ("limp home mode") to protect the engine and the driver due to the control module's inability to accurately detect the engine performance being requested. Almost caused me to wreck going to work.
Since purchasing this vehicle new in december 2014 it has been back to the dealer for service first time for a transmission control module and power train control module software update to correct hard shifts in 9 speed transmission since that initial recall this vehicle has been back to the dealer 4 additional times to correct the same issue. At times the shift is so hard it feels as if ishave been rear ended. As of today the issue still exists, most recent dealer visit was 12/11/18. Hard shift occurs while in motion on both city streets and highway drivingdealer repair invoices are available if needed. Incidents have occurred over the past 4 years. 12/14'12/18
The contact owns a 2014 jeep cherokee. While waiting to turn at a stop sign, the vehicle came out of gear and the drive gear was illuminated, but the vehicle was not moving. The contact switched to park and waited approximately 30 seconds before engaging the vehicle back in drive and driving home. The contact also stated that the vehicle experienced the same failure in december of 2017. The vehicle was taken to o'daniels jeep in ft wayne, indiana where it was diagnosed that the transmission control module had to be replaced. The manufacturer was notified of the failure and opened case number: 33265060. The vehicle was not repaired. The approximate failure mileage was 78,000.
The contact owns a 2014 jeep cherokee. While driving approximately 20 mph, the check engine and transmission warning indicators illuminated. The vehicle started to overheat and failed. The vehicle was towed to a dealer where it was diagnosed, but a failure could not be found. The failure recurred. The vin was included in nhtsa campaign number: 16v529000 (power train). The manufacturer was not notified of the failure. The approximate failure mileage was 22,000.
The contact owns a 2014 jeep cherokee. The contact stated that while turning the ignition key to start the engine, the vehicle suddenly surged forward. The contact also indicated that when going from stop to start and while ascending up a hill, the vehicle hesitated to accelerate. The vehicle was taken to the dealer who performed a pcm and dtcm update but the failure recurred. The manufacturer was not notified of the failure. The failure mileage was 25,000.updated 02/19/16*ljthe consumer stated the transmission was replaced which resolved the surging issues. Theshifting failure persisted, the failure could not be determined.
In the wake of receiving my car back after transmission replacement (due to the car shutting down while driving), i turned it on the other day and all the lights on the gear shifter console lite up and stayed lite. I brought my car into jeep and was told that it was throwing a code, some kind of lost connection error but they have no idea why or how to fix it because it isnt doing it any more. This is the second time in 2 months that my car has been in the shop to fix an issue which jeep claims is an oddity to my vehicle and not a known issue.
> safety recall notice - s55 / nhtsa 16v-529engine warning light comes on while driving vehicle, sometimes immediately after starting vehicle, and sometimes after braking. Dealer unable to determine source of problem, saying they would contact engineering. We thought it might be connected to the recent recall for the 2014 -15 cherokee (and others equipped with the 9-speed transaxle). However, last visit to dealership to correct that problem was unsuccessful. When engine light comes on while driving the vehicle, it does not appear to be connected to any performance or drivability issue. It just tends to make me ignore the warning light and dismiss it. Should i worry, or just ignore it?will wait for next dealer response.
The "service shifter" warning comes on the screen and all lights next to the shifter light up.this has happened several times, at highway speeds and in town driving.has not happened when the vehicle is stopped.restarting the vehicle appears to reset this condition, but it has come back multiple times.
I was driving on a highway. I made a complete stop at the traffic light when red. On green traffic signal, the car placed itself into no motion. The car activated the following warning lights: parking brake, service engine, stability control, and the monitor displayed service transmission. This problem has been repetitive along with a cat purr during acceleration since first day of new purchase.
2 times already i have had to take my car into the dealership because it would shut off randomly while driving. This has happened while on the highway and also while on busy streets. So far i have been able to drift to the side of the road, put the car in park and then turn the car off and back on. The car sputters when restarting and on multiple occasions will stall again. Both times they tried to blame it on the oil change being overdue. The 2nd time i had to have the car towed to the dealership and they stated there was no oil in the car. How a car loses oil if there isn't a leak, i'm not sure. This is now the third time it is happening and based on the car's computer i still have 30% to go before needing an oil change and the car is shutting off on me again randomly. I was at the dealership for the 2nd time less than 3 months ago. I drive in miami and have been lucky that my son was not in the car with me.
My wife was driving the car on the highway and suddenly lost power and began slowingdown. Fortunately no accident happened.the dashboard showedthat it had transmision problems. When we bought the car we mentioned the sales person that we felt that the transmission wasn't working good but he answered was that this was something normal. The dealer fixed the break booster about a year ago but the car still shows a low break. This happened when my wife was driving the car and the car suddenly stoped in the middle of the street.
While driving on the highway at 65 to 70 mph, my car would go in to safe mode the massage said."service transmission" "service park brake" the engine light and traction lights came on to. I had to coast over to the brake down lane. I would turn the car off wait for 2to 3 min's then restart the car. All massages cleared but the check engine light stayed on. The next day the engine light cleared i took it to the dealer. He said, no lights no codes no problem. This continued to happen about 10 times over 5 months.everytime the car went in for a recall i would tell them. The same answer, no lights no codes no problem. Finale i had a problem with electrical. After 3 days they found a pinched wire in the main harness going through the fire wall. This service department told me the next time the car failed in safe mode ( do not shut it off ), have it towed with the car running , this way they could check the codes in the fail mode. After 5 more times, it happened when the dealership was open. They did a software upgrade. A software 6 flash for tcm and a pcm. 3 days later on july 4 it happened 4 times, then 4 times going to work at night on july 4 for july 5. Then on july 5 going to the dealership . I had it towed in safe mode. After about2 hours they called me. It needs a new transmission. They said there are none in the usa, they are on back order, there is no time frame they can give me to how long it will take. I did get a rent a car, but my wife and i can not go kayaking. No racks on rentals and a smaller car does not do for me. Now i have a payment and no car no time frame for when i get my car back pulse the liability of a rental thatjust does not work for us.
We purchased this vehicle new, with 4,658 miles on it and within the first day, we noticed the extremely rough shifting between 2nd4th gears. After several pcm reprograms and a new transmission, it is still doing the rough shifting and continues to worsen. In heavy traffic, the accelerator is inconsistent, sluggishly moving forward on one occasion and lunging forward as if the gas pedal was mashed to the floor on the next. Same can be said for braking; rough down shifting and often times feeling as though the vehicle is still trying to accelerate as if the gas pedal is still pressed even though the brake is being applied. In another incident, i started the vehicle, with my foot on the brake shifted it to drive, then began to release the pressure from the brake to inch forward, when it suddenly lurched forward nearly striking my parents. Additionally, the vehicle now seems to be driving itself. When entering my neighborhood doing approximately 25mph, upon letting up on the gas completely, the vehicle maintains the rpms and speed on a flat surface as if the cruise control is on. We have filed for the md lemon law with chrysler, but after a test drive with one of the their reps where the car was not as violent in the shifting but still quite rough, the rep declared the vehicle as 'performing as designed' and its the adaptive learning of the vehicle and closed the case.this vehicle is completely unpredictable and inconsistent, and quite frankly, unsafe and nerve racking to drive. My wife will not drive nor ride in it any longer for fear of an accident, nor will she allow our son to ride in it. In my 28 years of driving, i have never owned nor driven a vehicle that actually made me feel unsafe in. As i stated to the rep on the test drive: with this vehicle, it's not a matter of if this thing gets in an accident, but rather when!
Loss of power due to transmission faults. Requires system restart and can take several minutes to get vehicle to move.
When driving vehicle will enter what chrysler/jeep calls limp mode. Vehicle will slow immediately to 35mph no matter previous speed. Accelerator will not work. Vehicle must be parked and restarted to reset. This happens with no warning. Very dangerous when on interstate highway.
The contact owns a 2014 jeep cherokee. The contact stated that the transmission failed. The vehicle was taken to auto plaza chrysler, dodge, jeep ram (12830 mo 21 highway desoto, mo 63020, 636-337-7777) to be repaired per nhtsa campaign number: 19v447000 (power train) and nhtsa campaign number: 16v529000 (power train). The repairs did not correct the failure. While driving various speeds, the vehicle shifted hard, jerked, and hesitated to shift into gear. When the engine was started, the vehicle entered into limp mode and the service transmission, service parking brake, and check engine warning indicators illumiated. The vehicle was taken back to the same dealer numerous times for the failures. The dealer updated the engine and transmission modules and software several times; however, the failure was not corrected. The manufacturer was contacted. The failure mileage was 85,000.
The contact owns a 2014 jeep cherokee. The contact stated that the vehicle stalled while at a stop light. The contact also stated that when shifted gears into drive or park, the transmission would make a loud knocking noise. The transmission warning indicator illuminated. The vehicle was taken to kelly jeep chrysler (353 broadway, lynnfield, ma 01940, phone number: (888) 694-7177) to be repaired per nhtsa campaign number: 16v529000 (power train); however, the failure recurred. The vehicle was taken to another local dealer (grava chrysler dodge jeep ram srt, 29 mystic ave, medford, ma 02155, phone number: (781) 391-8950) where it remained and was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 39,400.
Check transmission, service transmission, and service park break keeps showing up on my drive screen. It doesn't allow me to drive faster than 15 mph. When i shift it into gear it snatches like the engine has jumped out of the of the vehicle.
Transmission bangs and goes into neutral while driving. I was driving 70 mph on freeway and hard a loud bank and car went into neutral and had no gas pedal along with dash lighting stating service transmission and engine light on. There are many complaints and recalls on these and other shifting problems. Very dangerous at least
The contact owns a 2014 jeep cherokee. The contacted stated while driving at approximately 10 mph, the vehicle stalled without warning. An errors message was displayed which stated to shift into park then shift to desired gear. The contact was able to safely pull over and allow the vehicle to restart after several minutes. The contact stated the following day the vehicle experienced the same failures. Galeana chrysler jeep kia 180 greystone blvd, columbia, sc 29210, (260)434-4800, was contacted and an appointment was scheduled to have the vehicle diagnosed which was still pending. The vehicle was not repaired. The contact referenced nhtsa campaign number: 19v447000 (power train) as a possible solution to the failure. The approximate failure mileage was 74,000.
There have been several recalls on my vehicle since purchasing it almost 2 years ago. I've had to be inconveniently placed in a rental a couple times and pay a deposit out of pocket for something that wasn't even my fault. I contacted the dealer days after purchasing it to express my dissatisfaction, they were very unhelpful. One month after purchasing it is when i started needing to get the vehicle serviced several times. This latest recall, i have reached out to the dealer and the "earliest" appointment isn't until november. I called nhtsa customer service today to see if they could "speed up the process" but they too were very unhelpful. The person i spoke with expressed that the parts needed to fix this recall were all sold out and she wasn't sure when the parts would be coming in. Now, i am stuck in an unsafe, faulty vehicle until it can get serviced to this recall. In the safety recall notice it states in bold, "the loss of motive power could cause a crash without warning." driving this vehicle in the condition that it's in and the potential safety hazard is life threatening. What exactly am i supposed to do now? i use this vehicle everyday and i am not the only passenger in it. I've contacted nhtsa before and submitted documentation of all the services the vehicle has had, and nothing was resolved on my behalf. I'm surprised legal action hasn't been presented to the manufacturer for these recalls and poor quality vehicles.
Today's not the first time i've had problems with my 2014 jeep cherokee, but i will say i'ts been the worst! drove my car during the day then all of a sudden during high traffic hours it decides tojerking and shake while pulling to a red light so i pull into my local wal-martto see if it was something with my battery because the light came on but the guy said everything was fine so i tried driving more and the car jerked so hard i thoughtsomeone hit my car but no one had . While car was in high speeds itstarted decelerating while on busy roads nearly causing multiple accidents. While driving it loses power giving me a message saying service transmission, battery light and engine light comes on, and while in motion the prnd the d would blink constantly
Jeep cherokee shut down in the middle of driving downtown atlanta georgia.the engine turned off in traffic and was unable to start. After second attempt car turned on and service code "service transmission" "service emergency brake" .vehicle had to be towed to dealership. 2014 jeep cherokee trail hawk with 32k miles.
The contact owns a 2014 jeep cherokee. On several occasions, while driving, the vehicle stalled and lost power. The service transmission, traction control, and electronic stability control indicators illuminated. The vehicle was taken to rainbow chrysler dodge jeep llc (301 river highlands blvd, covington, la 70433, (985) 892-9165), but no diagnostic failure codes were found and the failure could not be duplicated. The vehicle was not repaired and the failure recurred. The vehicle was then taken back to the dealer where it was diagnosed that the transmission control module needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was notified and did not assist. The approximate failure mileage was 40,000.
2014 jeep cherokee transmission jerks. Took it to the dealer and they claim it's working as intended because it's a new technology. This transmission jerks and is very sluggish. I almost had an accident turning left at a busy intersection. The car did not want to accelerate. Luckily incoming traffic slowed down enough for me to pass. I fail to believe that this is normal and also fail to believe that there's nothing the dealer can do. Apparently there are thousands of other cherokee owners with the same problem. Add me to the list. Any suggestions on what else i can do?
The contact owns a 2014 jeep cherokee. The contact received notification of nhtsa campaign number: 16v529000 (power train); however, the remedy was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The vin was not available. Parts distribution disconnect.
Had just filled gas tank (1st time since we purchased the vehicle on 6/9/21). Stopped at traffic light. Engine quit and dashboard message advised to put car in park and push start button. Car started but quit almost immediately. While in park tried to rev engine, but got minimal response. When traffic light changed, proceeded forward. "transmission service needed" message appeared, and d (drive) on gearshift and on dashboard started blinking. Check engine light was, (and remains) on. Car quit 3rd time, same "transmission service needed" message appeared. When i got home, put car in reverse to back into driveway, got aloud clunking sound. Shut off engine and kept it off for 30-40 minutes. Started the car again and took it around the block, but none of the previous issues repeated.
Transmission is very jerky.i'm afraid of this vehicle.it shifts great one time and then doesn't shift the next time.sometimes very sluggish, like i'm in neutral for a few seconds.t
The contact owns a 2014 jeep cherokee. While driving 25 mph, the vehicle jerked, stalled, and the transmission warning indicator illuminated. The contact pulled the vehicle over to the side of the road. The vehicle was able to be restarted after the first attempt, but the failure recurred. The vehicle was towed to a dealer, but was not diagnosed or repaired. The vin was included in nhtsa campaign number: 16v529000 (power train). The manufacturer was not notified of the failure. The contact mentioned that this was the fourth time that the failure occurred. The failure mileage was approximately 13,000.
The contact owns a 2014 jeep cherokee. The contact stated that the vehicle shifted gears abruptly. The contact also stated that the gear felt as if it shifted into neutral, which caused the engine to rev high. The contact was unable to move the vehicle out of traffic. The contact had to disengage the accelerator pedal to stop the vehicle from revving high. On one occasion, while driving 20 mph, the engine revved high and the speed would not exceed 30 mph. The contact had to decelerate to move the vehicle onto the road shoulder. The failure was experienced numerous times. The contact stated that the vehicle was taken to an unknown dealer regarding an unknown manufacturer recall for the transmission module replacement. The transmission module replacement did not correct the failure. The vehicle was not repaired. The manufcturer was not contacted. The approximate failure mileage was 4,000.
Jeep has loss of power between 0-5 mph; 25-35 mph and 55-65 mph. After more than 3 dealership visits and flash module and software updates the vehicle has gotten progressively worse with loss of power and now uneven shifting including jerking when shifting. If you press the gas pedal down there is a delay before the vehicle goes. I have had these issues from the get go 3k miles and now have 8.5k on it with no fixes or end in sight. Fca has had little to no communication with me up to this point and am still waiting on a call back from them.
From stop accelerating to merge with highway traffic and pulling out of a street the car won't move.it's like the transmission is slipping.very dangerous, have been almost hit several times. Other times the transmission shifts irregularly.have taken it to our local dealership twice and have a third scheduled
Was driving in very busy town, luckily turning into a parking lot, jeep had lost all power, and was showing engine light, etc light flashing, and traction control was shut off. Got the jeep running again about 15 minutes later, auto zone was next door but they could not read the codes. Had to drive an hour to the closest dealership. Was told there was a recall that needed to be updated, was told to drive it so many miles to reset everything, then sent back on my way. The next day i was putting the required miles on it, it left me stranded on the side of highway with young child, got it to start again and made it back to park it the rest of the day. Next morning drove 1/4 mile down road and it had lost all power again. Called dealership to let them know i was bringing it back, jeep would not go past 3rd gear, almost hit multiple times trying to get off the road. Got to dealership, they told me it is un-driveable after driving over an hour to get there, they had jeep almost 3 weeks. Mileage was around 18,000. Would need to replace transmission, when they finally called to say it was ready, i was told it was bc it needed an oil change...with only 3500 miles on this change(feb2015-march2015).now(oct2015) jeep shows engine, etc, traction control, after turning at light in neighborhood. Took jeep to new dealership, could not recreate problem, 3 days for diagnosis.
Vehicle surges ahead when stopped, or hesitates on acceloration and sometimes slips out of gear when accelorating. These problems have happened since i purchased the car and so far there have been 3 software upgrades that aren't helping
The car did not accelerate when peddle was pushed (in heavy traffic) then jumped suddenly to accelerate into oncoming traffic. This vehicle has had complete valve body failure in less than 3,000 miles and numerous updates to the computer because of uneven shifting and acceleration. The latest update seemed to work better for a few weeks and now is worse than previously. The chrysler dealer (ron carter alvin texas) refuses to return my calls for service or to set a service date.
As i was accelerating out of a corner, i lost total power in the drive train. I was not able to accelerate at all, its as if the neutral was switched on by itself. All my lights on the gear shifter lit up. My dash displayed a message something along the lines of that i have to put the car in neutral or park, press the brake and change the gear back to drive. As this happened, i was almost hit from behind by the driver driving behind me. I pulled over to the shoulder and put the car in neutral, pressed the brake, and put the car back in drive and nothing happened. I tried it again but this time i put it in park and still nothing. So i put the car in park and turned off the ignition. I waiting about 10 seconds and tried starting my car which it would not start after my second try it turn on put my gear and it seemed the transmission was been ripped off the frame. This is the second time in less than a month and both times my kids were in the viechle!
The contact owns a 2014 jeep cherokee. The contact stated that the service indicator illuminated when switching the shifter into park, drive, and reverse. After turning the vehicle off and restarting the engine, the service indicator was illuminated again. The vehicle was taken to an independent mechanic, but the cause of the failure was not determined. The local dealer and manufacturer were not notified of the failure. The failure mileage was 30,000. The vin was invalid.
Faulty transmission.
When i put my vehicle in drive and start to drive the 2 and 3 gear shifts a lot harder than all other gears and when i apply my brakes and the vehicle shifts down the same gears seem to shift a lot harder than the rest of the gears.
The contact owns a 2014 jeep cherokee. While driving approximately 5 mph, the vehicle suddenly stopped moving and the "service transmission" and "service parking brake" sensor warning lights illuminated. The vehicle was taken to the dealer where the transmission was reprogrammed, but the failure recurred approximately eight months later. The manufacturer was notified of the failure. The failure mileage was 25,000.
I didn't know just how quirkily sensitive this vehicle would become to starting off; especially after fca started recalls for transmission software updates. This (r01) was completed on the vehicle, (march 2015 at 17,399 miles). Until i got rid of the vehicle in may 2016 it became a crap-shoot as to how the vehicle would respond to acceleration from either a full or rolling stop. In may 2015 (20,362 miles), i had my first transmission failure after making a turn from a full stop. There were service transmission and parking brake warnings. I stopping,put the vehicle into park and turned off the ignition. I was able to restart and engage the transmission and drive to dealership. Diagnoses found multiple stored codes related to the trans flash recall. In august 2015, (23,861 miles) there was the 2nd incident when the transmission locked into 2nd gear while going down a winding road and remained so until we were on flatter ground.the dealer reprogrammed the transmission control module. 25 days later (aug 31, 2015 and 24,174 miles) the vehicle was back in the shop when the 'service shifter and transmission' indicators came on. Diagnoses found dtcs p0978 and u0402, whatever that means. I filed a complaint with fca jeep customer service (case #27729231) on september 2, 2015. They offered no solution or resolution. In may 2016, (34,833 miles) while driving up a winding hill at about 40 mph the vehicle went into neutral and would not engage any gear other than park. I proceeded to put the vehicle in park, turn-off the ignition, restart the vehicle, and engage the transmission which never got out of 3rd gear on the drive to a jeep dealer. They refer to this as 'limp' mode, which tells me a lot about what fca knew of their transmission problems. They found and replaced a faulty transmission valve body which facilitates electronic transmission shifting from one gear to another.
Driving at low speeds on a city street, the car started to shake and buck and stopped without warning. I got a message readout that said transmission failure.then it said to start the car in park? it took several tries, but i had cars in back of me honking and had to move it.finally it started but continues to shake and kept turning off.i managed to get it into a parking lot so it was safe. The dealer says it is some part in the transmission and they are repairing it.i am too scared to drive it again.i commute on a major highway at high speeds.if it happens again, i will probably be killed.
While driving 45 mph on a main road, my vehicle engine lost power in the middle on an intersection and i was almost t boned, 6 days after i financed it. My vechile shifts really hard and i do not feel safe when driving it. I have read that this has to do with the 9 speed transmission and i am afraid the transmission will completely go out if i continue to drive it like described. I also just had to replace the fuel pump and evap system which caused the vechiles engine to shut off and lose power steering and locked the brakes. It would be very helpful if this issue got fixed. I don't even want to drive this vechile anymore, it's unsafe for me, for children, and for other drivers on the road around me.
I was driving like usual and when i got home and i was parking on my driveway the 'service shifter' appear on my screen and my vehicle was still in motion but stop completely when that warning came on my panel.
My service transmission light has come on and i've already heard about problems with the transmission.
The contact owns a 2014 jeep cherokee. The contact stated that the vehicle experienced a lack of acceleration while the accelerator pedal was depressed. The contact received notification of nhtsa campaign numbers: 15v393000 (structure) and 15v509000 (visibility); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 21,000. Parts distribution disconnect.
I was driving and was trying to accelerate was going about 42 and my car dropped the gear and my car immediately slowed down to about 38mph and the car behind me almost slammed into the rear of the car. This has happened on multiple occasions. I have contacted my dealership on many occasions and they tell me nothing is wrong and i bring it to other mechanics and they tell me they have issues all the time with this make and model of this vehicle. I drive with a small child in the car and i feel completely unsafe. I am so furious with my jeep dealership located on route 88 in brick new jersey. No one wants to take accountability. My second issue is with the lug screws in the tires they keep becoming 'swollen' after replacing them constantly i was told yet again they need to be replaced and they are not cheap to keep replacing. And last my air bags censor has been replaced at least twice the driver airbag censor keeps popping up on my dashboard.
The contact owns a 2014 jeep cherokee. While driving 60 mph, the check engine warning indicator illuminated and the vehicle stalled. The contact also stated that the vehicle decelerated independently. The vehicle was taken to be diagnosed on twelve separate occasions. The contact was informed that the transmission needed to be replaced. The vehicle was repaired once; however, the failure recurred. The manufacturer was notified of the failure. The approximate failure mileage was 19,000.
This vehicle has been shifting hard, has delayed shifting and downshifting, has at times stalled while idling and shown an error message to shift to p and then to desired gear, requiring me to restart the car. I have taken it to the local dealership and they have performed software updates, but the shifting problem is still occurring. In recent months, i have had two occurrences of filling the gas tank and then the car runs very roughly for a short time. On the second occurrence, the car also died while idling and showed the error message already mentioned.
The contact owns a 2014 jeep cherokee. The contact stated that the transmission failed. The contact stated that while driving, the transmission down shifted. The transmission failed to shift into the correct gear and the vehicle failed to provide proper acceleration due to the transmission failure.the contact stated that the transmission software was updated and the transmission was also replaced however, the repairs failed to correct the failure. The vehicle was taken to billion auto chrysler jeep dodge ram fiat (5910 s. Louise avenue sioux falls, sd 57108, (844) 235-5193) to be diagnosed. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was contacted. The failure mileage was 47,000.
The contact owns a 2014 jeep cherokee. While driving 50 mph, the vehicle stalled without warning and the "service transmission" warning message appeared. In addition, all of the instrument panel indicators illuminated without warning. The contact was able to restart the vehicle, but the failure recurred approximately ten minutes later. The contact stated that the rear tires made grinding and hammering noises as well. The vehicle was not diagnosed or repaired. The contact left a message with stuart chrysler, dodge, jeep, ram (800 serramonte blvd in colma, ca 94014), but the call was not returned. The manufacturer was not made aware of the failure. The failure mileage was 21,600.
The vehicle rolled backward into another vehicle after being put inot park.
While traveling at approximately 45mph, my dash gave me a message "service shifter". This had never occurred in over 81k miles. 100 miles after recall v69 was fixed, i got message twice. It does not leave an error code in the computer. If you turn off the vehicle and restart it goes away.
While driving on flat terrain at a constant highway speed the car suddenly decelerated for a few seconds with the tachometer needle swaying back and forth and then returned to normal operation.this recurred 5 minutes later.the dealer indicated that it was a transmission software problem and loaded the latest software release.two weeks later the problem occurred again.
Vehicle pauseses between shifts and shifts into neutral on higjway.
The contact owns a 2014 jeep cherokee. The contact stated that when shifting gears, the vehicle jerked forward without warning. The contact also stated that while driving at various speeds, the wheels of the vehicle wobbled. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 3,000.
Purchased 3/20/14transmission issues started at approx. 5200midelayed shift, sharp hard shift at low speeds , ie. Under 25mph , intermittent, non-predictive occcurence every couple of weeks, then began to increase frequency,problem persisted even after software upgrades and got worse after most recent software upgrade, transmission shifting was all over the board in delayed, short and rough shift along with lurching forward on occasiondealer has not been effective or pro-active in dealing with this issue,transmission is not performing as designed is mal-functioning almost on a daily basis, the lurching, lunging forward is a definite safety hazard, once it almost lurched into the car ahead of meservice invoices are available
I have taken my jeep in numerous times for the transmission it jumps doesn't go into gear .all i here it's fine! i am the original owner i have taken it in for every recall and it still isn't righti have a file on my jeep
The contact owns a 2014 jeep cherokee. The contact stated that the vehicle randomly stalled more than five times and was towed to the dealer each time for diagnostic testing and repair. The dealer replaced the transmission and various sensors, but the failure continued to randomly progress. The dealer was unable to provide a repair solution. The manufacturer was notified of the failure and was unable to provide a repair remedy to the dealer. The failure mileage was not available.
2014 jeep cherokee (kl) 8/29/2016 while my wife was driving down a busy hwy the vehicle stalled and lost all power. She had to coast into a local firestation lot and park the vehicle. The screen said put car in park and restart. She did it did nothing. Then the screen said service transmission and restart. The 2nd time she did it started and when she put the vehicle into drive it made a loud clunk noise and shook the car.we drove it to the dealer and the code showedthe clutches were seized. The dealer said per chrysler toreset the code do updates and test drive and see if the code comes back on. After they drove it 50 miles they said it was good to go and couldnt duplicate it.well today 9/19/2016 it did it again the exact same thing. This time my wife had the kids in the vehicle on a busy hwy. Called dealer took it to them and now cars deemed unsafe and thee issued us a rental cover by chrysler. But they are not sure whatthe problem is and have no time frame or whats wrong with vehicle.something is wrong with this vehicle as this happen twice in less than a month.
I was driving on highway then all of a sudden my car lost power and stopped. The car turns on but will not drive and then eventually shuts down .
Text of letter sent to jeep/chrysler on 08/21/2015.earlier this year i began experiencing poor performance from the transmission in the jeep i purchased in late december. Shortly after this began i received a recall notice regarding the software governing the transmission. After having this, and an airbag recall, addressed the issue got worse. Again taking it in, the dealer confirmed the existence of the poor performance. However, they had no solution stating that it was a software issue, chrysler is aware of the problem but has no fix.this transmission defect is causing driving problems and unsafe conditions. I can not rely on the vehicle to accelerate at any time. Even driving with extreme caution, i have been left in several unsafe situations when merging on the freeway or entering traffic. I have now needed to avoid left turns across traffic.i like the car in general and i am asked about it often. Unfortunately, i am beyond disappointed with this problem and have stated this to everyone who asks about the vehicle. I had not bought a brand new car for several years and only did so with the belief that i would be avoiding car problems.i would like to know how chrysler intends to resolve this issue and more importantly when. I have copied this letter to the washington state consumer protection bureau and the nthsa.
May 17, 2019national highway traffic safety administration1200 new jersey avenue sewest buildingwashington dc 20590to whom it may concern;i am writing to inform you of a very dangerous condition that exists concerning my 2014 jeep cherokee and many others, some of which can be found at this link: http://www.carproblemzoo.com/jeep/cherokee/2014/automatic-transmission-control-module-problems.phpmy transmission control module malfunctioned on nov. 13, 2018.my vehicle quit running while i was driving at a fairly slow speed and slightly uphill about a block from my home.i managed to start it again and drive to my home but it ran very badly and i wasn't sure that i would make it.the words: 'service transmission' appeared on the instrument display.i had it towed to the dealer.the dealer's repair invoice (attached) lists, ' found code p1ddd-).needs tcm and pcm update per sb 21-025-18'.on may 14, 2019, just 5 months after the first incident the same malfunction happened again.the vehicle stalled in the middle of a very busy intersection.it was able to be restarted and driven with much difficulty a few blocks to be out of harms way until a tow truck could again deliver it to the dealer.this time the dealer replaced the transmission control module for $968.35.(repair invoice attached).how long will this one last?we won't know because we are trading this vehicle in.we do not trust it to drive it any longer.how many more are out there?see the link.this is a very dangerous condition.someone is going to be killed or badly hurt if they haven't already.i urge you to do what you can to effect a recall of these vehicles with these faulty parts.
While driving in a suburban environment, i was coasting to yield for merging traffic. After checking for oncoming vehicles, i pushed the gas pedal to merge, but the car would not accelerate causing me to nearly get hit by another driver. This seems to occur only on rolling stops/yields, and appears to be a result of the transmission holding third gear, and not downshifting into first or second gear to provide adequate acceleration. This happens frequently and is more pronounced on hills. In order to regain adequate acceleration, you must mash the throttle which produces a hard jerk and clunk as the transmission engages a lower gear.
In january i was traveling in the middle lane of a major highway when i attempted to accelerate in order to pass another car. Instead of accelerating, the jeep acted as though it was in neutral. The rpm's went up but the car didn't move, forcing me to coast to the side of the road and shut the vehicle off. Then, in april, i was taking a left onto a very busy main road, with just enough time to get out in front of an 18-wheeler. When i put my foot on the gas to accelerate it did the same thing; acted as though it was in neutral and rolled into the middle of the road. The truck got close enough to slam on its brakes and honk, and the car roughly slammed into first gear just in time. When i tried to drive it into a parking lot it did the same thing, and i was forced to coast to the side of the road and call a tow truck.
I am getting random software transmission issues. Sometimes the car power fades when driving on major roads to a stop so i have to restart the car. I now avoid driving on freeways because of this. Sometimes when driving on main roads i get a message to say that i have to put the car in "park" to change gear when i was just driving in d and did not want to change anyway as it was in automatic not manual. Which i do not use. After the message the car loses power and i have to stop to put the car in "park" to restart the car to continue on my journey, sometimes i have no issues. I have reported issues previously about the car losing power which were claimed to have been fixed after a recall for software updates. This car is currently unstable, unpredictable, unreliable and dangerous. I am very concerned about my safety and reluctant to drive the car anywhere. I feel uneasy as i do not know what is going to happen next. I have notified the dealer previously and today but i need this issue escalated. I have an alternative use of a car (my wife's) which i drive to avoid the above safety concerns and problems.
Very clunky and un even shifting. If i speed up and let go of the gas the wheels lock up and it feels like someone rear ended me. Sometimes when going in reverse and the want to go forward it seems the car can't find the gear and it get stuck in neutral for a while.
I took my 2014 jeep cherokee into the jeep dealership forservice recallv69 software update. After the new transmission software was updated, a new error code became present - service shifter. This code was never present before and i was told by the jeep dealer thati would have to have my entire shifter replaced. In addition, i don't even know if it is safe to drive my vehicle while this code is present.
Transmission failed to engage on start up, car limped to dealership, and is awaiting a new transmission. Vehicle has less than 14500 miles
Transmission lurges and roughly shifts and makes whirring noises
Traveling at 60 mph on highway, vehicle put itself in neutral and flashed the service transmission light.i pulled over put the vehicle in park. Shut the engine off.started it back up, the transmission light remained on and the vehicle shifted into gear and drove normally.i believe this is the result of the transmission recall ##16v529000.after this happened the first time, i took it to the dealer who did not advise of any recall, but updated the software, charged me for it and said it was fixed.now the same thing has happened again, on the same highway at the same speed.
About a month ago i noticed that when i started my vehicle all the lights lit up red on my gear display on the counsel. I took my vehicle in for an oil change and was told there was a recall that needed performed that had to deal with the computer update for the shifter. The recall was performed on sept. 20.since this time my dashboard menu has locked itself on ' service shifter' in addition to all gears lighting up red, 3 times. Once while i was driving down the interstate at 75 miles an hour. Forcing me to pull over turn off the ignition and restart the vehicle to free my dash so i can even see my speedometer.the other two times occurred when starting my vehicle and putting it in reverse.
Took car in for recent update to transmission software. Car was ok for a little while then went right back to the problems. Car shifts into wrong gear when climbing a hill and downshifts to to low of a gear causing the engine in to high rpm. Sometimes the transmission does not engage when depressing the accelerator. Have to release accelerator then transmission will engage. Car has a hard shift point from 2nd to 3rd gear. This has caused me to be more cautious while driving and making sure i have enough time to pull out into traffic incase the transmission doesnt engage.
Transmission has undergone several recalls.with the currently 56,000 miles, the vehicle is stuck in park and will not shift into drive.previous complaints to jeep has been made of hard shifting, delay from stop then accelerating at light, slow launch and hard jerking from gear-to-gear at times.all recalls have been addressed and up to date; however, transmission isn't working properly.literally scared of this vehicle now.service has been conducted accordingly.prior service conducted at jeep service department and service techs have stated that nothing is wrong with the transmisison.
The contact owns a 2014 jeep cherokee. The contact stated that the transmission had a strong hesitation and the vehicle lost power. The dealer reprogrammed the power train control module, but the failure continued. The contact later received notification of nhtsa campaign number: 16v529000 (power train). The dealer scheduled an appointment and completed the recall repair, but the remedy provided no solution. The manufacturer provided no recommended solution. The failure mileage was not available.
Keeps saying shift to park, then desired gear. Runs ruff and then dies. Restarted it 5 times. The tailgate was fixed once and only worked for about a week. Changed the fuses and it still does not work when you press the tail gate button on the key fob, or inside the vehicle.the speedometer flashes all the time.
Service transmission light and service parking brake came on vehicle gets stuck in neutral will not shift to park or drive when in drive will not shift into overdrive will run at 4,000 to 4,500 rpm at 60 mph
The transmission gets kinda hecktick when you first take the car out of gear. When in drive and at a stop it seem to hop in to gear at an odd rate to where it makes the car jerk. I've taken the car to the dealer several times and get the same response from the personnel 'it's just learning your driving habits' they say. 'it will go away in its own' they add. But no one seems to know why the 9speed transmission in this car is so crazy
The contact owns a 2014 jeep cherokee. The contact received notification of nhtsa campaign number: 16v529000 (power train); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2014 jeep cherokee. While driving approximately 30 mph, after the vehicle had been refueled, the electronic emergency brake erroneously activated. As a result, the vehicle came to an abrupt stop. During the failure, the "put into park to switch gear" message displayed; however, the transmission shifter would only shift to the park position. In addition, the check engine and transmission service indicators illuminated. The vehicle was towed to the local dealer (burk auto group jeep, 1565 west ogden ave., naperville, illinois) where it was diagnosed that the evaporator control canister was faulty. The evaporator control canister was replaced and the purge control was reprogrammed, but the failure persisted. The contact indicated that the failures occurred only after the fuel tank was filled. The manufacturer was notified of the failures. The failure mileage was 47,000.
Vehicle's transmission has shifting issues, occasionally says service shifter light randomly no real indicator what causes that to come on. Car doesnt like to go when gas pedal pressed, stutters shifting erratically and bucking forward.
I was driving on the expressway doing 60mph. I merged into left lane and began to accelerate to speed limit. Reached 65mph and transmission stalled and threw my vehicle into neutral. I had to pull over onto the shoulder to turn off vehicle and restart. Check engine light remained on as well as message to check transmission. After returning it to the dealership twice, the same thing happened again on 9/22/14 with mileage at 1195.
As i am driving the service shifter flashes on dashboard , call dealer they never heard of it . Put car in park turn engine off and waited . Turn car on message disappears car runs but it still has a jerk when trying to shift into gear and not picking up speed but rpm show 3 and 4.
Immediately after purchase, i noticed a degree of sluggishness during transmission shifts and lack of ability to reach 9th gear using the automatic transmission in drive mode.9th gear is unattainable.the dealer told me that the transmission "learns" to an individual's driving style; be patient.at 3775 miles 4 aug. 2014, i returned the vehicle to the dealer, and they did, as they termed it, a software update; but the update didn't really fix the problem.on 09 apr., 2015 i again returned the vehicle to the dealer with the same complaint.they reported that they had performed a reprogram of transmission and powertrain control modules (r01 18-r0-11-84 0.5 & 18-ro-11-52 0.8).since then, my vehicle has been performing even worse.approaching an uphill incline, the transmission doesn't downshift until it nearly stops; then it suddenly after 3-5 seconds, lunges forward.also i experienced a near 't' bone miss, as i attempted to accelerate from a stop sign because.the vehicle seemed to be stuck in a high gear and wouldn't respond expect in a sluggish way that only got me in the way of approaching traffic.by aggressively pushing on the gas it eventually shifted and bolted out of the way of oncoming traffic.i contacted the dealer about this, and was told there is another software update due about the end of june 2015.i contacted them again during the week of 6 july, but was told that there is no update.frankly, i'm afraid to drive it.it just isn't safe behaving in this unpredictable manner.i've given it enough miles to allow the transmission/drivetrain to learn my driving habits.when i do drive it, i'm reluctant to have anyone else in the vehicle.is there anything that your office/nhtsa can do to motivate chrysler-fiat to eliminate this concerning issue?the dealer is york, 500 prescott lakes parkway, prescott, az 86301.
The contact owns a 2014 jeep cherokee. The contact stated that the shift lever failed to shift gears properly. The vehicle was taken to the dealer several times. The technician was unable to remedy the failure after an unknown manufacturers recall repair was performed. The manufacturer was notified of the failure and they provided no remedy. The approximate failure mileage was 400. Ma 10/15/2015
While driving home my service shifter message appeared on my message center, all of my shifter light came on in red.
About every third time driving the vehicle (transmission mode in auto), a dash warning message appears indicating 4wd system overheated and temporarily unavailable, then 4wd capability is lost and vehicle is stuck in 2wd mode.a couple of times the service 4wd yellow warning light also came on.transmission clunk can be heard when slowing to a stop and steadily depressing accelerator to start from stop or after slowing to very low speed results in no response for a couple of seconds, then vehicle lurches forward with engine speed shooting up to ~6k rpm.
The contact owns a 2014 jeep cherokee. While driving at various speeds, the vehicle erroneously shifted into neutral or shifted out of gear and failed to accelerate. The vehicle was taken to the dealer who diagnosed that the transmission computer chip was faulty. The computer chip was reprogrammed but the vehicle continued to experience the failure. The vehicle was taken to the dealer multiple times due to the failure. Also, the contact indicated that the rear passenger side seat belts would erroneously unlatch while the vehicle was in motion. The cause of the failure was not diagnosed. The manufacturer was not notified of the failures. The failure mileage was 15,000.
I've had the same problem that literally hundreds of other people have had. While driving on the interstate at about 65 mph, my jeep's transmission became unresponsive. It wouldn't change gears while i hit the gas and shifted to neutral and stayed in neutral. The check engine light came on and a message stating "service transmission shift to p then to d" was displayed. I had to coast to a safe location to exit the travel lane and pull-off onto the side of the road. After the vehicle was shut off for about 10 minutes, i started it and the transmission worked. This is the third time this problem has happened to me in the less than 3 years i've owned the jeep. I'm going to sell it because i do not want to risk the chance of having the transmission become unresponsive while i'm on the highway with no shoulder to stop on. It's a blessing nobody has had to stop within the travel lane and caused an accident. I'm very surprised chrysler has not been forced to issue a total recall. This is a serious issue that can lead to someone getting killed.
We purchased the 2014 jeep cherokee trailhawk in 2015.we have complained numerous times to the local jeep dealership regarding the transmission lunging forward, downshifting hard or basically rough shifting.they told me on all of those occasions after looking at the vehicle that is was normal and probably user error.we took the vehicle in for the numerous recalls regarding the transmission.was told several times it was fixed and there is nothing wrong with the transmission.now that the car is out or warranty, it needs a new transmission.this was told to me after they diagnosed it with an electrical issue in the transmission that could be fixed for $1200.now they say the entire transmission needs to be replaced.i feel let down and disgusted with the dealership and jeep as a whole.i am not sure what i can do at this point as i was listening to the jeep dealership regarding this issue.
I was driving on expressway and vehicle slowed down service transmission light came on.also traction control lite ,check engine and another light came on i was able to pull over vehicle would not shift to park.after several minutes i turned engine off .wheni restarted vehicle and shifted to park the shifter got rough and jumped to park.since then the jeep has been at the dealer 2 more times for the same problem. Got it back on 10/8/14 and feel very unsafe driving it.this is my fourth jeep and i never had a problem with the other ones.
The car when driving shift.s like to second gear.
The vehicle lunges after you stop as if it is down shifting.sometimes it bangs and jumps suddenly when taking off from a stop.the transmission seems to have not down shifted and is in too high a gear causing the engine to pause before suddenly downshifting and suddenly accelerating which sometimes it to abrupt and you have to slam on the brakes to keep from hitting traffic.we have had several reprograms of the transmission without any resolution.the last caused the car to suddenly lunge and jump out into traffic while sitting at a stop with the brake on and no gas applied.we could have caused an accident...the motor has started leaking oil from the oil filter and cooler assembly on top of the 3.2 liter v6.it appears it has a bad gasket or seal or it may be cracked.i see several other owners complaining of this be cause you can smell burning oil, we removed the top engine cowl and carry a fire extinguisher just in case it catches fire.it appears that you could easily lose most of the oil and seize the motor not to mention catch on fire.the rear hatch camera and controls malfunction in wet weather.the camera turns to snow or moving objects appear frame by frame and not in real time.the controls fail to allow gate operation.i contacted jeep today and am taking it in for the oil issue and will try to get them to fix the transmission and rear gate issues.this is a danger to drive when it can launch into traffic or leak oil causing a fire or short out the gate from an electrical fire.jeep needs to get these issues addressed.
Approximately 1 week upon receiving my trailhawk i began having trouble with the transmission jerking when i would accelerate.i took my vehicle back to the dealer but they said nothing was wrong with the vehicle.since that date i have returned the vehicle on the following dates for the same issue:08/03/2015san marcos jeep service2990 s. Ih 35, san marcos, texas 78666'customer states jerks when putting in drive and shifts real hard'exhibit b9/14/2016san marcos jeep service2990 s. Ih 35, san marcos, texas 78666'customer states transmission or vehicle lags when turning into traffic'exhibit c11/23/2016san marcos jeep service2990 s. Ih 35, san marcos, texas 78666'customer states service transmission light has come on will not go into gear'exhibit d4/23/2017allen samuels dodge chrysler jeep ram201 w loop 340 a, waco, tx 76712'customer states service transmission light has come on will not go into gear'please be advised on or about 11/23/2016 as i was traveling with my two year old son, the vehicle shut down in the middle of a busy intersection where the other vehicles were traveling at 50 mph.the 'shift gear to park' and 'service transmission' lights came on.i was stranded, alone with my son, in the middle of the road. With fear of being rear-ended, i had to put my hazards on and exit the vehicle with my toddler in tow.i contacted my aaa and they were able to tow the vehicle to the nearest jeep dealer for inspection and repair.the jeep dealer had my vehicle for 13 days while it made the necessary repairs.once again, i was alone with my son on april 23, 2017 when the vehicle failed to work safely/correctly in a busy intersection.the trailhawk gives no warning that this is about to happen.the vehicle had the same lights come on and refused to move forward.
While driving down the interstate at 70 mphthe electronic transmission disengaged and the vehicle started decelerating to a stop..luckily the traffic was light andi was able to pull off to the shoulder before coming to a stop. The vehicledid not roll, it started slowing as if braking.,i was lucky to not be rear ended, there was no for warning and probably no brake lights.ifeel the vehicle is unsafe to drive and want to know why itjust shut down at 70 miles per hour,itmay have resulted in a serious accident if the traffic hadn't been so light.articles on the internet indicate the launch of the vehicle was delayed by transmission faults. I believe it was put into production faulty. Please investigate.
This is an update to a previously made claim (10761069).to summarize, after 4 failed attempts to have my transmission repaired in september, 2015 the transmission completely failed.the transmission was replaced and it is still driving very similar to the old transmission prior to failure.there is a large lag between pressing the gas pedal and acceleration.this is alarming when entering traffic.also, there are many hard shifts as it moves through the gears.this is a major safety concern for my family and the quality of this vehicle is suspect.i have started the arbitration process and warn other consumers to consider issues prior to purchase.
The 2014 jeep cherokee trail hawk has had multiple issues with it not shifting into gear, being "confused" after coming to a stop and not shifting into the proper gear. When trying to accelerate after a red light or stop sign vehicle will not go when the accelerator is engaged, then after a few seconds it unexpectantly lunges forward into gear and into traffic. All recalls have pointed to this being a "software" issue and i have had all software recalls completed on the transmission and the problem persists. This vehicle has had this problem shortly after purchase and continues to have it on a daily basis. Recently this issue cased the 4wd unavailable light to go off, and now the vehicle will not shift in 4wd low. After multiple trips to the dealer the consensus is that the batter is not functioning properly even though it is operating at the proper current and voltage.
2014 jeep cherokee bought in december 2014 500miles. Shortly after purchase, car shifting erratically, lunging forward at stops, and not accelerating when stepping on gas appropriately. On the way to work one day, car bogged down in traffic, turned off, would not turn back on for over 30 minutes, trying to start all lights and check engine warnings were going haywire. Car finally started, got to work,but car did not start up again after my shift, had to have car towed to dealer. They did updates and computer resets, picked upvehicle, only for vehicle to shut down on the lot, they took it back in ,and kept it over night. They felt they fixed the problem, but again on the way to work, car still shifting dangerously, lunging forward, and has shut down again. Even while in a drive thru, car lunged forward almost hitting another car in front of me. Car taken back into dealer, again they completed a ton of recalls, and updates, some repeated form the last few times, i took the car in. The car has been in the shop 5-6 times now, with 2 claims escalated to jeep/chrysler. I am pregnant, and with the car shutting down in the middle of traffic is extremely, lunging forward, shifting erratically, and bogging down while on highway has only brought fear to my safety, the safety of my pregnancy, and the safety of others driving around me, as i hope this can be fixed before something horrible happens. I have requested to claims that the car be replaced, or be issued a buy back, safety is my main concern !this vehicle is no good< and should not be driven or resold !
On several occasions numbering an excessive amounts my 2014 jeep cherokee latitude 9-speed transmission has exhibited the hard shifting sluggish shifting and jerking since i've owned the vehicle . Beginning in august of 2020 i noticed on multiple occasions that when i went to pull out from a complete stop my vehicle would not go and would drop into neutral suddenly and i would have to return the vehicle to park and back to drive to get it to move and has caused me to almost be in a vehicular accident on two multiple occasions on the same day and i am concerned for my safety in this vehicle. I have researched and seen that there are numerous recalls for this model and make but mine jeep is not included but it exhibits the same problems and it has the same make and model that numerous recalls were issued for.
Transmission went out.the jeep stopped moving on the freeway, it was very dangerous.the transmission has gone out multiple times on the freeway.the car will either completely die or go into neutral.i've had the s55 recall.it has always had problems; it shifts hard, sometimes doesn't shift properly, sometimes doesn't go into 9th gear, jumps a lot.
The contact owns a 2014 jeep cherokee. The contact stated that while at a stop, the accelerator pedal was depressed and the vehicle hesitated to respond before suddenly surging forward. The contact also stated that the vehicle would not operate in reverse or drive. The vehicle was restarted but failed to accelerate over 5 mph. The vehicle was towed to the dealer, who diagnosed that the entire transmission needed to be replaced. The vehicle was not repaired. In addition, while operating the vehicle in the rain the windshield defroster was turned on but the fog on the windshield would not evaporate. The contact attempted to wipe the windshield using a cloth on both the inside and the outside of the vehicle but the fog could not be removed. The failure was not diagnose or repaired. The manufacturer was not notified of the failure. The failure mileage was 40.
The contact owns a 2014 jeep cherokee. The contact stated that while driving 35 mph, the vehicle suddenly stalled without warning. The contact also mentioned that the service transmission and the brake warning lights illuminated. The vehicle was towed to the dealer where it was diagnosed that the computer needed to be reset. The vehicle was repaired but the failure recurred. The vehicle was taken back to the dealer, who replaced the entire transmission but the failure reoccurred. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 9,000.
The vehicle was in motion at an intersection. Loss of motor power occurred. The jeep would not shift into park, drive or reverse. The ptu failed as well as the output shaft. It now requires a new transmission that chrylser is refusing to fix.
As i press on the gas to accelerate to pass or go through an intersection the car does not respond for a very delayed period of time, when it does respond it is when you have mad the decision it is too late to execute the pass or cross the intersection but then the car will respond and i have to hit the breaks.i have been told the delay is normal, or they have reprogrammed my transmission stating that may "fix" the problem.it does not, it just makes the shifting jerky and the delay stays the same.this is dangerous and jeep/ chrysler will not acknowledge thereis a problem either in their transmission or in the programming, but it is going to cause an accident or multiple accident as it is not isolated to one vehicle.
The contact owns a 2014 jeep cherokee. The contact stated while driving 60 mph, an abnormal grinding sound was coming from the engine as the vehicle independently downshifted. The contact also stated that the 4wd warning light illuminated on the instrument panel. Despite the failure, the contact was able to resume normal driving operation and drove the vehicle to the dealer. The contact was informed by the dealer that the transfer case had failed and needed to be replaced. The contact stated that the same failure had occurred with her vehicle prior, however, the vehicle was serviced under nhtsa campaign number: 20v343000 (power train) which she linked to the recent failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 79,000.
The contact owns a 2014 jeep cherokee. The contact experienced great difficulty while pumping fuel into the vehicle. The contact attempted several different methods to remedy the failure, but none of them worked. The contact took the vehicle to dch chrysler dodge jeep ram fiat of temecula (26845 ynez rd, temecula, ca 92591, (951) 225-4541) and was informed that there was no remedy. No further assistance was offered. While driving various speeds, the contact sensed a strong fuel odor emitting from the vehicle. There were no warning indicators illuminated. The manufacturer was notified and provided case number: [xxx]. The manufacturer referred the contact to nhtsa to file a vehicle safety complaint. The vehicle was not repaired. Failure transmission & gas tank and fill mechanism. The failure mileage was approximately 50,000.*tpparts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The contact owns a 2014 jeep cherokee. When the vehicle was placed into drive, it lurched forward and the 4x4 and service transmission warning indicators illuminated. The contact spoke with a local mechanic and was informed that the tcm was faulty. The manufacturer and dealer were not contacted. The failure mileage was 107,000.
Our teenage boys were traveling at a safe speed, did not hit a pothole or other object, and did not swerve when the right front axle snapped.this directed them into a telephone pole and then they proceeded to skid approximately sixty feet down a road.this incident happened on a well paved road in the pocono mountains, pa. Although a winding road the axle snapped during a straight portion.
The contact owns a 2014 jeep cherokee. The contact stated that the vehicle functioned abnormally. The vehicle jerked forward, the rpms raced, and the vehicle failed to shift from park into other gears intermittently. The vehicle had to be towed more than once to an independent mechanic. The mechanic replaced the driveshaft under warranty, but the failures recurred. The vehicle was towed to tuttle-click chrysler jeep dodge ram (3840 auto center drive, irvine, ca 92618, 949-472-7400). The dealer replaced the wheel speed sensor and the driveshaft again, but the failures recurred shortly afterwards. The vehicle was towed by the contact and rendered unable to be driven. The manufacturer was notified of the failures and offered to trade in the vehicle. The approxiamte failure mileage was 43,989.
Just received my third safety recall today...p67.p14, brake booster and p36, sun visor wiring are yet to be fixed.p14 dates back to this fall 2014.i've been on a waiting list since that time.the dealership, patriot chrysler dodge in mountain lake park, md says they cannot get the parts to fix the recalls.is this ridiculous?please advise.
Since the purchase of my new 2014 jeep cherokee the transmission has shifted rough when in stop and go traffic, getting stuck in the lower gear and then finally slamming into the next higher gear causing the car to jump forward - extremely dangerous when in close traffic! it only happens when in stop and go traffic up to 15-20 mph and it seems like it will not shift no matter how much i accelerate then it releases suddenly. On the highway in the higher gears it seems to slip only occasionally. The rear seat belts also have consistently "locked up" removing all slack until you have to pull over and stop the vehicle, turn it off, unbuckle the belt let it all the way back in and then reattach it. Yesterday 4/28/14 it did this again to my granddaughter, when we found a place to pull over it would not let us unbuckle the lap piece or give her any slack in the shoulder strap to get out of it, i was forced to pull into a recycling center and borrowed a knife from one of the workers to "cut" the belt in half so it would release her. Both rear seat belts do this on even roads with no sort of incline or bumps! i will be carrying a pocket knife from now on, what if we were in a accident or needed to exit the vehicle quickly??!! dealership said they would order new belts and have them installed, i have an appointment to take it in tomorrow for them to diagnose the transmission problem & seat belt problem. I will follow up with the remedy or lack thereof. The current mileage is now at 8700 miles.
The contact owns a 2014 jeep cherokee. The contact received notice of nhtsa campaign numbers: 14v634000 (electrical system) and 14v643000 (air bags, seat belts); however, the parts to do the repairs were unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2014 jeep cherokee. The contact received a recall notification for nhtsa campaign number: 14v643000 (electrical system, air bags, seat belts); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. ..updated 05/20/15updated 7/6/2015
The contact owns a 2014 jeep cherokee. While driving at various speeds, the vehicle erroneously shifted into neutral or shifted out of gear and failed to accelerate. The vehicle was taken to the dealer who diagnosed that the transmission computer chip was faulty. The computer chip was reprogrammed but the vehicle continued to experience the failure. The vehicle was taken to the dealer multiple times due to the failure. Also, the contact indicated that the rear passenger side seat belts would erroneously unlatch while the vehicle was in motion. The cause of the failure was not diagnosed. The manufacturer was not notified of the failures. The failure mileage was 15,000.
I bought a pre-owned certified jeep cherokee 2014 from david's dodge, jeep, and chrysler last week monday, june 6th, 2015. I had a major issue occur a week later on the highway while traveling 65 mph the car loss traction control, 4 wheel drive, and the ability to accelerate. I was in a cattle shoot and had to coast the car down the highway to pull over. A service engine light along with warnings about the traction control and transmission were shown. I pulled to the side of the road and put the car in park which resulted in a hard jerk from moving the clutch from drive to park. I restarted the car and the car was idling at an abnormally high rpm. I put the car in drive and noticed a jerk once again when moving through the gears. The car also shifted very hard for about 45 more miles. I called the dealership who informed me that my car required an update to the transmission which was preformed that day. As an engineer i find it unacceptable that the dealership sold a car with the potential to crash on the highway due to negligence with regards ignoring a crucial update like the transmission. After the update to the transmission the car is shifting very hard from gear to gear and seems to be giving a shallow shift to 1st gear when the car is at a complete stop. Monday, 13th, 2015, i have an appointment for two other issues a squeak in the rear passenger seat and an interference issue with the sirusxm. As an engineer it is obvious that there is a deep underlying problem with the 9 speed transmission i will be asking for the dealership to replace the transmission as the update was not effective causing rough shifting and a loss of acceleration in the shift from high to low gears.
The radio and all functions related to this, including heat/ac, back up camera, environmental controls, hands free calling, intermitantly go off.sometimes when i start the car, need to wait 15 minutes or more before it starts.other times it fails when driving.jeep dealer stated the radio went bad and needs replacing. He also stated that he needs to replace these regularly
Air bag warning light turned on haven't been able to fix yet. Passengers seat bearing on track broken. Front end noise when turning has been in dealer multiple times and haven't been able to fix sounds like rubbing on something crinkling sound.
The contact owns a 2014 jeep cherokee. While driving 30 mph, the headrest on the front passenger seat popped off without warning. The headrest grazed the head of a child passenger, but the child was uninjured. The dealer (lithia chrysler jeep dodge ram corpus christi, 4313 s staples st, corpus christi, tx 78411) was contacted and advised the contact to drive or tow the vehicle to the dealer. The manufacturer was contacted and informed the contact of the same information as the dealer. The vehicle was not repaired. The vin and failure mileage were unknown.
The contact owns a 2014 jeep cherokee. The contact received notification of nhtsa campaign number: 16v590000 (seats); however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle was at the dealer and could not be serviced until the part became available for the repair. The manufacturer was made aware of the issue and was not able to confirm when the part would be available. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2014 jeep cherokee. While driving 30 mph, the headrest on the front passenger seat popped off without warning. The headrest grazed the head of a child passenger, but the child was uninjured. The dealer (lithia chrysler jeep dodge ram corpus christi, 4313 s staples st, corpus christi, tx 78411) was contacted and advised the contact to drive or tow the vehicle to the dealer. The manufacturer was contacted and informed the contact of the same information as the dealer. The vehicle was not repaired. The vin and failure mileage were unknown.
The contact owns a 2014 jeep cherokee. Whenever the front driver and passenger seat heaters were activated and set at any level, an extremely high voltage of heat would penetrate through the seat cushion. There were no injuries. The dealer stated that the temperature controls functioned properly. The manufacturer was notified. The approximate failure mileage was 4.
The contact owns a 2014 jeep cherokee. While driving 65 mph in the rain, the windshield wiper motor failed and the exterior and interior lighting shut off. The contact coasted the vehicle to the side of the road. Once the vehicle was restarted, the lights turned back on and the vehicle operated normally. The vehicle was taken to bemidji chrysler center (located at 755 paul bunyan dr nw, bemidji, mn 56601, (218) 751-8006) where it was diagnosed, but a failure could not be found. In addition, while driving 35 mph, the steering wheel seized and the brake pedal failed to stop the vehicle when it was depressed. As a result, the contact crashed into a fence. There were no injuries. A police report was not filed. The dealer was not notified. The manufacturer was notified of the failure and did not assist. The vehicle was able to be driven from the scene and was not diagnosed for the brake and steering failures. The approximate failure mileage was 37,000.
Vehicle started to have brake pulsation took vehicle to ase certify tech checked brakes stated pads caliber ok but the rotors were warp front and rear brakes this show rotors are defective from manufacturer stated jeeps are having this problem called jeep corporate office and rep. Mariela stated to refer to vehicle warranties dont know what this has to do with defective unsafe parts installed in vehicles vehicle was in motion and vehicle brakes were working in correctly causing concern for my safety i have the defective part offered to turn it to dealership so it can be sent to corporate for inspection they refused to accept part stated they are the only ones who can consider it defective
Water leak due to design flaw causes corrosion to wiring and parking brake module. Parking brake locks up sporadically. Confirmed by dealership.
Forward collision avoidance system is activating without warning and without any other vehicles or road obstructions in front of the vehicle. This has happened 4 times over the last month. One of the times this happened my wife was traveling at approximately 40mph and there was a vehicle following behind her and they in turn had to slam their brakes on to avoid hitting her. Of course this enraged the driver behind her thinking that she was intentionally slamming on her brakes. Another time my wife was traveling at 65 mph on the highway and the forward collision avoidance system slammed the brakes on hard enough to engage the abs system. Thank god that there were no other cars or semi's behind her or slick roads as this could have caused a very serious if not fatal accident. The two other times were the same, the crash avoidance system activating for no reason. The vehicle is currently at the dealer for repair and we were notified that the vehicle was ready for pick up on 11-13-2015. Upon arrival at the dealer i specifically asked if the safety concerns with the crash avoidance system and transmission had been corrected. I was told that they hadn't been looked at because they weren't on the list of repairs, when actually this is why the appointment for service was set. The dealer told me to go ahead and take the vehicle and bring it back on 11-23-2015. I refused taking the vehicle as it was not safe for my wife to drive. After arguing, they kept the vehicle. We were notified again on 11-19-2015 that the vehicle was ready for pick up, but they could not duplicate the symptoms with the crash avoidance system. On 11-20-2015 i went to the dealer and again refused the pick up of the vehicle until it has been repaired and is safe for my wife to operate. I have been in contact with jeep multiple times during this ordeal and have an open case on the vehicle at this time.
I was getting gas and when i went to put the vehicle in drive the emergency brake enabled, with the light blinking. After several attempts to turn it off, finally it dislodged. While i was attempting to dislodge the emergency brake, i happened to be at the gas station where my mechanic is, who i use for oil changes and minor maintenance. He opened my trunk and noticed cracks in the frame, and the entire spare tire wheel well was filled with water. He advised me to take the car directly to jeep and that they needed to fix this, it was his opinion this was a safety manufacturing defect. I took the car to jeep, who informed me my car was out of warranty and they would be charging me for this. I contacted corporate jeep, who unfortunately relies on their dealerships to advise them. Corporate finally told me that after three weeks of the jeep dealership having my car, they would not be covering the issue due to a front end accident from 2015. I took the car to the body shop who fixed the car from that accident and received his expert opinion that this was all original, never fixed and there was no way the accident could have caused this. He reiterated that the dealership should rectify this issue since it is a safety issue and a manufacturing defect. There is nothing wrong with the gasket and there is no other way, in his opinion, for water to enter the spare wheel well and affect the emergency brake.the car is currently at the dealership, the emergency brake will not dislodge. Jeep needs to be held accountable for this.
The contact owns a 2014 jeep cherokee. The contact stated that while driving at 55 mph, the emergency brakes engaged which caused the vehicle to stop abruptly. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 16,000. The vin was not available.
Again the check engine light came on.this is our 2nd engine and the dealer says it is this new engine that needs to be replaced.the jeep will idle rough, shift on it's own, all the same transmission issues.and now the parking brake locked up and i had to have it towed home.i assume it is the transimission because it still will throw it in neutral while driving.
Went in to stateline for a brake booster recall after receiving a letter stating the part was in.after sitting for an hour, i was then told i did not have a part there and i would have to wait for a letter.another words the dealership gave my part away and a 2ndletter has never come in the mail.the brake booster has never been fixed.
Would not shift to another gear. This has happened three times within 3 monthes.
The first time it happened was when i was merging onto a highway and the car locked. The steering wheel locked, the breaks locked, and multiple different malfunction lights came on including the engine light and my car saying to check the transmission. I turned the car off and back on, and no lights were on so i drove it to the next exit to get off the highway. As i was trying to get into a parking lot in 5 o'clock traffic, the car accelerated on its own then locked up again. I ended up having to get a new transmission owning the car for less than a month. Since then the car has had random moments of accelerating on its own and when i have reported it to jeep arlington they would say nothing was wrong with my car. Since then, my car has had 3 other separate occasions where it has locked up and/or accelerated on its own and having to get it towed to jeep; all reportedly by jeep having to do with my transmission. One of those times occurred again on a busy state road during 5 o'clock traffic and an officer had to stay behind me until a tow company came.
As has been reported by others, my jeep cherokee has brake for no apparent cause on three different occasions. The "collision imminent" tone has sounded at the same time. There was no accident or loss of control at the time this happened, but it was disconcerting.on two other occasions, the same thing has happened, but these were triggered by a car leaving the road to the right side, to turn at an angle into a street that branched off the route i was on. Although the car was clearly out of the path of the car, apparently the collision avoidance system thought that my car was closing on the other car too quickly, and again sounded the warning and slowed the car down. Again, there were no problems with control of the car, and no accident, although drivers behind me had to slow down by about 15 miles per hour below the speed limit. I have learned to leave some extra distance between me and cars turning off for just this reason.
The contact owns a 2014 jeep cherokee. The contact received a recall notice for nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic). The dealer was unable to repair the vehicle for four months because the parts were not available. The manufacturer was made aware of the issue. The contact had not experienced a failure.updated 10/23/14the consumer stated the repairs were completed on 9/15/14. Updated 4/13/2015
12/5/15 jerking suv stops driving stops in middle of intersection gration& 13mile 12/7/15 returned to dealership jan 2016 roseville chrysler jeep threatened to have vehicle towed to scrap yard and bill me for towing & pay remainder of car note jan 18 2016 car was delivered back to my homeas of june 1 2016 my vehicle still jerks when i accelerate after taking my foot off brake & press gas pedal - cant afford to pay for 2 vehicles - my lease ends may 2017
The contact owns a 2014 jeep cherokee. The contact stated that while the vehicle was operated, the brakes failed to respond. The contact stated that the vehicle was pulled to the side of the road and restarted. The service shifter warning indicator illuminated. Ward chrysler center dealer located at 1412 west main, carbondale, il was contacted and it was diagnosed that the vehicle's body control module needed to be updated. The manufacturer was not notified of the failure. The failure mileage was 30,000.
The warning light came on multiple times (first day 10/4/2019 driving locally), regarding servicing the transmission, brake and airbag after starting and in a non-moving mode.on the second day of ownership 10/5/2019, i took it to the closest jeep dealership to have them check on the warning light. The tech advisor gave me a print out of all the error codes showing (quite a few). On the sixth day 10-10-2019, i only had driven it locally when the transmission slipped out of the drive gear when i was at a stop sign. The drive transmission wasn't engaging when i pressed the gas pedal. I put it in 'park' and then back into 'drive', and it then went forward. I drove home, and i parked the jeep in my yard. I didn't drive it again with a real concern that the jeep wasn't safe to drive and not wanting to get stranded along a road somewhere.in 11/2019, i next drove the jeep in my attempt to get it to the dealership service department to have the diagnostics done to find out the exact issues. The transmission did the same thing and slipped out of 'drive' in busy stop and go traffic in route on a 5 lane highway at a traffic light after stopping and giving gas to move forward. This time it took four attempts (placing in park and then drive) before the jeep would drive forward. I made it to the dealership on a prayer five minutes further down the road.the final diagnosis (12/18-2019) was that the jeep needs a transmission/engine wiring harness. 'there is a brake in the transmission control module circuit for communication and depending on how the engine flex's, the communication line drops out and causes the tcm to go offline'. On 4/12/2020, i took photos of the code flashing (see attached images). It wouldn't start. One week later, it started and i drove it in my yard to park it farther out of my main driveway. There it has sat for a few months.
Was stopped at a red light in an intersection when my instrument cluster/screen lit up with the following:cel onabs/brake lights onservice parking brake on4x4 system disabledodometer flashingupon all those messages/lights coming on we lost all power steering control to the vehicle. Speedometer was not functioning while attempting to move the vehicle out of the interaction into a nearby parking lot. Once safely parked in the parking lot we turned off the car and turned it back on again to the same messages/lights turning on. We regained power steering after we turned it off and back on but all other issues persisted. Called for a tow back to the dealership.chrysler claimed it was a bad abs module. I am filing a safety complaint for poor electrical design if an abs module has the ability to bring down the entire computer system in the 2014 cherokee this can pose a serious hazard to all vehicle operators.
Emergency parking brake (epb) will not release.enough complaints that jeep issued a tsb on it.although it happened to us when vehicle was parked, it could have been applied when vehicle was moving.noticed after we went to move vehicle after parked.display shows "service emergency brake". Lots of other complaints on same issue in your database and in jeep user groups..please do the right thing and get a recall issued, car towed on a flat bed to daytona jeep.left skid marks left in parking lot at embry riddle university.- rear wheels locked and would not budge one inch. Badtsb mentions water infiltration around epb module near rear tire in rear hatch area.complaint also filed with jeep.case 64649523.not safe and expensive to repair if no recall. Serious issue.
I took my jeep into clear lakejeep3 times and stll not fixed the car came to a stop the ebrake engaged all 3 times i was on the highway came to a trafic light and stopped and when i put my foot an the gas the car jurked forward and would not move because the ebrake eniaged lucky i was not on the freeway i could have been killed i see this is happeningto other people with 2014 jeeps please help
I have a 2014 jeep cherokee latitude it has over 100,000 miles over it i just recently had the transmission service which was no more than fluid change. Recently while driving to a restaurant to pick up some dinner the parking brake service light came on yellow indication came on i was just driving normal weather no snow no rain sitting in line at the drive-thru. I pulled into a parking spot to place it in park and to see if i could release the parking brake as the parking brake indicator light was on. Once i place the vehicle in park the emergency parking brake engaged the brake light came on and it will not release. Had the vehicle towed to my house which is less than a mile away call the dealership and they just kept asking for codes there was no codes to be given. I have tried many solutions including of disconnecting the battery pulling the fuses i have pulled the brake module from the back now that there was a little moisture in there. I tried it out and ride it let it sit a day or two. The brake will not release. Local dealership wants me to bring it in for an expensive diagnosis. After jacking up the vehicle myself i was able to determine that it was only the driver side that will not release.i was also told by the dealer that if i just rocked it between reverse and drive that it would release. It did release once but i literally had to drive with the parking brake on until it did let's not do that again. I replace the module with one i found online from another jeep cherokee and it did not correct the problem. Local dealerships have no idea have never heard of it was no help whatsoever
Two issues with my car, first the transmission failed while driving 70 mph. The car messaged "service transmission immediately" and began to decelerate. I had no control of this process. The abs light came on and luckily i made it off the road. Secondly and independently the brakes make a loud grinding noise when the abs is engaged. The dealer was perplexed by both issues. Cannot tell me what is wrong and assures me my car is acting normally.
Problem:driving down i79clunk sound"d" on shifter starts blinkingservice transmission message appearsservice parking brake appearsmil check engine light comes onesc indicator light comes on*pulled off to the side of the interstateturned car off, then back onrepeated 4 timesdrove to a safe locationcalled roadside assistancehad car towed to dealershipthis is the second time this car has had a transmission failure on the interstate at 70 mph. I am now scared of this car. This is unacceptable and disappointing for a new $34,000 vehicle with 15,601 miles on it. First time this happened and was serious enough to complain about was dec. 14, 2014.
I received a recall notice for a brake booster in may of this year.i contact my dealer at champion dodge, 9655 firestone blvd, downey, ca 90241, (562) 231-3500 and was told that i should call back at the end of june because they did not have any brake booster in.it was stated that jeep was slow in sending out the parts and so they didn't have a time frame as to when they would get the part.i was also told that no other dealer would have the part because it was the same situation for all dealers.at the end of june i contacted the company again and was told that i needed to have my car brought in first.this was not told to me originally and so more time was wasted as i needed to take the car in for them to determine that it was in fact the brake booster.i took my car in that week and was told that it was the brake booster and my name would be put on a list.in july i called and asked about the brake booster shipment and was told that they had a long list and didn't see my name on the list.so now i am still waiting.i received another recall notice now for the sun visor vanity lamp.since having this car i have received 3 recalls which i have never had before with any other car i have ever owned.i will not be buying a jeep again.please assist me in either canceling out this lease or having these recalls fixed.i have also already experienced the brakes being put on by itself while driving my vehicle and it flashes "brake" on the dashboard.thank you.
1st incident- 9/1/15- driving in interstate traffic when w/o warning jeep lost power, immediately slowed as if it dropped gears and went into neutral, "service parking brake" message flashed and said to put in park/turn car off/restart. Other emergency warnings appeared: check engine, stability traction, service transmission.jeep had no power and was hard to steer. I was in far lane and able to coast to shoulder. Turned car off/on. Said "service transmission". Tried to drive but parking brake was still locked. Had towed to dodge service dept. 9/3 diagnosis- "code u042 error causing service parking brake message and transmission to go limp". Told it was reprogrammed and problem fixed. 2nd incident- 9/4- driving on country road in school traffic when same exact problem occurred.there was no where to coast/pull over. Turned car off/on. Service transmission warning light was on but attempted to drive to move car out of traffic. Shut down 5 more times w/ loud clunks as if transmission was going to drop out before able to safely park. Nearly caused school bus accident! had towed to dodge. Star case opened. In service dept for 14 days. Replaced "body control module" but couldn't get it reconfigured and had to "write" into dodge to find out how to fix it. 9/17 diagnosis- "internal bcm failure caused active u0140- lost communication w/ bcm dtc in electric park brake module; test confirmed bcm failed causing false activation of park brake. I expressed concern of recurrence and my safety based on history of complaints but was assured it was fixed. 3rd incident- 9/21 in rush hour traffic again! how many times do i have to risk my family's lives before they recall/replace this death trap! jeep still in service dept and they have now ordered a valve body, transmission range sensor, transmission fluid and electric parking brake control module. Please help before someone is killed!
Leaving my driveway the e-brake activated and i could not deactivate the unit. Called aaa to have the jeep towed to contemporary automotive. The tow truck driver had a difficult time putting the jeep on the ramp truck. I am fortunate i was not going 50mph. The service adviser said the problem with the e-brake was that a sunroof drain hose was kinked and water cause the e-brake fail.
Was driving home last saturday night. 10-26-19, all of the sudden antilock light warning appeared, parking brake warning, 4x4 system. Traction control,and service transmission warning. I pulled over,shut vehicle off, once restarted it was all off, then i drove about 10 miles up.the road. It came on again all lights and warnings, when your driving between 40-55 mph, it seems to accelerate and then decelerate. As if someone was giving it gas and then letting off of the pedal, is how i can describe it. I started it on today 10-28-19, it's still driving the same way with all warning lights on. Code reader doesn't show anything wrong with it. Vehicle has 61,640 miles on it. 2.4l, 9 speed transmission.
The contact owns a 2014 jeep cherokee. While driving approximately 35 mph, the contact's vehicle struck the rear passenger side of another vehicle. Neither of the frontal air bags deployed and the abs failed. A police report was filed and there were no injuries. The manufacturer was notified of the failure. The contact stated that a crash field supervisor would evaluate the situation. The vehicle was not repaired. The approximate failure mileage was 30,000.updated 06/15/16*lj
This is the second recall that we have had on this vehicle in less than a year. Here is the new real information.summary: chrysler group llc (chrysler) is recalling certain model year 2011-2014 jeep grand cherokee and dodge durango vehicles manufactured from january 5, 2010, through september 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.we called the dealership, and they stated they will check the break booster, but if there is no corrosion, they will not replace it. Here is my question. What happens if there isn't any corrosion now when it's checked, but it becomes corroded 6-12 months later? i don't foresee the dealership telling us to come in every month to check it out. So we just have to plug along driving every day unsure if our brakes will work or not. This is ridiculous and majorly unsafe. I believe the dealership should replace the part even if there is no corrosion! period. This is the kind of stuff that leads to major lawsuits after accidents.
The contact owns a 2014 jeep cherokee. While driving down a hill, the contact depressed the brake pedal and felt an abnormal vibration. The failure occurred during inclement weather. The brakes had been inspected several times, but the dealer (elm grove dodge chrysler jeep inc., 2538 national rd, wheeling, wv, 304-243-1999) was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was notified. The approximate failure mileage was 28,815. The vin was unknown.
I was driving on a low traffic road going approximately 30 mph when the parking brake error warning light appeared on the dash hud and the gear selector d was flashing. Another warning appeared in the hud that stated "service transmission", as well as the check engine light and stability control warning light. As this began i was on a slight incline and began drifting backward, leading me to believe the engine had died but i could still hear it was on so i applied more pressure to the gas pedal but couldn't move forward. I turned the engine off and as i turned the car back on, another warning appeared stating that i should put it in park before attempting to shift (i was in park at the time) so i went ahead and shifted to drive but the entire car jerked and made a very loud thud that sounded as if i was shifting into another gear while flooring the gas pedal. When i finally was able to go forward, i could barely move even though i was applying full throttle and the rpms were redlined. I couldn't go any faster than 15 mph for the remainder of my trip (i only had a mile to go since i was almost home) and the rpms stayed redlined for about half that time but i was never able to accelerate over that 15 mph for the duration of the trip. When i got to my driveway, i put it in park again and opened the hood and the engine was idling much louder than usual.
Car cut off while driving clunk when putting into reverse or drive has delayed acceleration sometimes no acceleration car radio does not come on at all or the screen freezes traction control goes on and of on its own alternator not charging properly owned the vehicle for about a month and half i expressed concerns when i first test drove the car my dealer told me he would send the car to jeep i bought it from a chevy dealer with about 34,200 miles as i said owned the car less than 2 months hawthorne chevrolet has sent my vehicle to jeep been without for over a week have not even made 1st payment yet contacted jeep corporate i have a case # 3009-95-39 but still no satifaction
Jeep has recall for a shield to be placed over brake booster.while inspecting dealer found that master brake cylinder has a leak.informed by dealer within the next couple of days i would have lost all breaks while driving.part is on back order which seems very strange.have checked around the county and no one has this part and everyone shows an expected shipping from the manufacture not until september.this could be a huge safety problem for jeep.i feel this should be looked into at the earliest possible time.
The contact owns a 2014 jeep cherokee. The contact received notification nhtsa campaign number: 14v154000 (service brakes , service brakes, hydraulic) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The electric parking brake set itself and would not disengage, requiring tow. The dealership told mei need to pay for a software update to fix the problem, however i discovered on my own a service bulletin describing the exact problem #08-060-16the vehicle was parked, but could not be operated. My opinion, either the dealership is incompetent, or purposefully deceitful. Pay for a software update. I asked, he couldn't answer... How did i break the software??? it is not software, the bulletin says it all.
Pulling into driveway..as i stepped on brakes car accelerated crashing into my sister car..pushing it into next yard.continue thru and taking down part of our tent dragging chaise lounge through bushes and crashing into neighbors shed which was on blocks.finally stopping.
Emergency brake light is on in dashboard. Emergency break will not power off and the light will remain. Emergency break does not click on or off anymore.
After doing my homework and research on a vehicle with #1 safety ratings in its class, i am now in a constant state of fear for the safety of not only myself and my family, but to any other innocent people around me. I travel as little as possible in a vehicle that i am still in debt a very large sum of money on. I took delivery of my 2014 jeep cherokee trailhawk, 4x4 on may 28, 2014. The first issue occurred on july 31, 2014 when the vehicle felt as though the engine dropped out into the street of my neighborhood, disabling the vehicle completely; it was not drivable, nor would it shift into neutral in order to get onto the tow truck. (the transmission and emergency braking systems failed) to make an incredibly long story short...i have experienced this same event as well as many others continuously over a 14 month period in regard to failure of my emergency braking system as well as my transmission to include: jerking so much that my purse flies from seat onto floorboard, jerking that causes my daughter to lunge forward into the back of the front passenger's seat, a stalled vehicle on busy highways and streets on numerous occasions, sudden engagement of emergency brake with the inability to release the brake while stopped at traffic lights; i could go on and on. After a total of 20+ trips to the dealerships for repairs (8-10 of these of which were via tow truck), (3) new transmissions, several repairs and modifications to the emergency braking system...my vehicle is still currently out of commission and not in my possession. I received a call on tues. Of this week from the dealership to inform me that a resolution was made; yet another transmission would be installed in my death trap of a vehicle. (this makes #4) to say that this is clearly the definition of insanity is an understatement. Something drastic needs to be done before people are killed.
Just received my third safety recall today...p67.p14, brake booster and p36, sun visor wiring are yet to be fixed.p14 dates back to this fall 2014.i've been on a waiting list since that time.the dealership, patriot chrysler dodge in mountain lake park, md says they cannot get the parts to fix the recalls.is this ridiculous?please advise.
The transmission slips and when your oil is low the car dies on you the car has died on me and on highways back roads pulling out of my driveway transmission is slipping all the time
Twice, i was driving at 35 mph or less and the brakes engaged automatically all on their own, slamming on the brakes flashing "brake" message in the instrument panel and stopping the car while in motion.the city road was dry both times.first time june 12, 2018, traveling 27 mph, there were large construction barrels along the road on the right side, cars on left, the car in front was 1-1.5 car lengths away, my car was in the right lane, no items on the road surface, my car stopped in the middle of an intersection.dealer couldn't find a stored message or any problems.second time, august 18, 2018, driving in the left lane, grass median with trees, no cars close (all were at least 2-3 car lengths away), nothing on road surface, about 30 mph, on a city street. Dealer again couldn't find anything.this is very scary. How do i know if it won't happen again while driving at a higher speed and the car stops abruptly and i get rear-ended and die?
This is the third incident in which the computer of the jeep cherokee has malfunctioned. I had it serviced for the second time just two weeks prior to this incident for the check engine light turning on and then the transmission failed. In this particular accident, the screen froze, my phone was charging and when the screen froze my phone was powered off along with the charging port, and then when i went to brake due to it being a red light and car in front of me the brakes and steering wheel locked on me and i was unable to brake or switch lanes. A service light flashed at me when everything froze but then disappeared. Of course, after the car had been off and turned back on, there were no issues. This is not the first time the car has frozen on me. I'm unsure of the better term to describe this. But this time resulted in an accident which was not in my control due to my brakes and steering wheel locking. I was told two weeks ago my car was up to date on all service issues. Apparently this was incorrect and needs to be addressed with jeep. I also have yet to receive any safety recalls regarding the known transmissionissue and the brake hack due to the 3g and uconnect computer systems. This is a safety hazard and needs to be addressed and fixed.
After less than a year and less than 18k miles, i was told i needed new brake rotors because mine were warped. The dealer claimed that getting them too hot will cause them to warp. I have been driving many years and have never needed brake rotors replaced, especially after 18k miles, nor have i altered my driving style. My last vehicle went over 100k miles without even needing brake pads. I believe that there is a problem with the the brakes, not the way i drive.
While driving about 60 mph the car lost all acceleration and slowed very quickly, the engine light came on and the assist emergency brake light came on ( i think that was what it said. As i pulled to the road side there was littleno rpms . I shut the car off and waited , restarted and still no rpms. I disconnected the battery after googling the problem and restarted and lights where all gone . This was great for about 4 days and maybe 300 miles and again it happened . This time i had my cade reader and received a p1dcd code, i did not clear code but shut engine down and restarted. The car ran with rpms ok but was a bit sluggish . I called dealer when i got home and they said i would have to pay for them to do a diognostic test to figure what the problem is. I drive my kids in the mornings and feel this couldlead to aserious accident . I dont feel safe driving it myself let alone my children with me.
12/03/16 i was backing out the drive way and the e brake engaged on its on and would not go off so i was stuck in the middle of the drive way! a message in the dash said "service park brake". I had to have it towed by chrysler to the closet dealer. It was at the dealer for 4 days and no one had looked at it and they would not give me a loaner. It took me repeatedly going to the dealership and making phone calls to the service manager to get my car looked at and to get a loaner vehicle. They finally discovered there was corrosion in the e brake module and wire harness. They ordered the parts and fixed in a week and a half. I am thankful that i was only backing out of my drive way when this occurred, if i was on the highway i could have been seriously injured.
My jeep cherokee electronic parking brake has come on by itself and it cannot be turned off. This first happened at the end of lastyear and i brought it to the dealer and i had to pay for the electronic parking brake switch to be replaced. Last week it happened again and i brought it back to the dealer and they told me that now the electronic parking brake connector and electronic parking brake module both need to be replaced at a cost of $1500 plus. Doing a search on the internet reveals that this is a common problem with jeep cherokees. I am afraid to drive the vehicle as this can happen anytime and it is unsafe. To drive. Looking on the jeep website they have issued a service bulletin that covers the exact issue - electronic parking brake module connector water intrusion. The problem that they claim is due to water damage and it is in a spot where i find it hard to believe any water can get in.*dt *tp
Water has leaked in to my vehicle and caused issues with the electronic parking brake to short out and need to be serviced. The epb now automatically engages itself when putting the vehicle in park, causing us to be stranded. Upon investigation, it appears as though numerous individuals with my vehicle that have a sunroof experience the same issue, possibly due to drainage tubes installed by jeep that they did not make owners aware of.
Episode one: while driving up hill at about 30 miles and hour car jerked into neutral, instrument cluster flashed engine light warning, transmission light warning, parking break warning, traction control warning and flashed "service transmission" and service parking brake". Operator restarted car three times before transmission would engage. This cleared all warnings except "check engine"light.car was driven to dealer where without documentation they stated that they flashed the transmission control module and then car was returned to owner.second episode: on sept 3, 2015 operator was driving about 55 miles per hour when suddenly with a jerk the car shifted into neutral and the car jerked into neutral, instrument cluster flashed engine light warning, transmission light warning, parking break warning, traction control warning and flashed "service transmission" and service parking brake". . operator was able to pull over to the side where he restarted the car about 4 times before transmission would engage. Then about 10 miles further on the road, coming up to a stop sign the same behavior reoccurred. Car was delivered to dealer on 9-03-2015 and their service report of 9-04-2015 indicates that they flashed tcm,bcm,ipc and r40 recall.episode three: september 6 2015 operator was driving car up to stop sign car jerked into neutral, instrument cluster flashed engine light warning, transmission light warning, parking break warning, traction control warning and flashed "service transmission" and service parking brake". From that point to the dealer operator noted that the engine rpm maintained at about 3000rpm instead of fluctuating normally as with normal driving.
Parking lamp and epb light remains on and the odometer is blinking
My wife was driving the car on the highway and suddenly lost power and began slowingdown. Fortunately no accident happened.the dashboard showedthat it had transmision problems. When we bought the car we mentioned the sales person that we felt that the transmission wasn't working good but he answered was that this was something normal. The dealer fixed the break booster about a year ago but the car still shows a low break. This happened when my wife was driving the car and the car suddenly stoped in the middle of the street.
It vibrates it revs up when in gear it shakes code u11c2,u0001000,u04200,u010100,u000288,u012100.
I parked my car on main street in town to pick up my mail. When i got ready to leave my emergency parking break was on. ( i never put e brake on,bit did it by itself) i tried to disengage but it would not. I had to have car towed and it cost me $611.28 in repairs. We were told water and corrosion was found in electric parking brake module and connector. I have been researching this and have found there are several complaints. We called jeep who told us there was an issue with the e brake but my vin number didn't match. Obviously it should. Very frustrated with jeep at this point. Water should not be getting into the module. That is a manufacturer deffect and should be covered as such and recalled.
I had been driving my vehicle all night when all of the sudden out of no where the transmission service came onto my screen on the dash and my jeep lost power and the brakes locked up and said that i need to service the brakes and the transmission. At the time this happened i was just starting to come to a complete stop at the light. This is really dangerous and needs to be reported that the transmission has failed or is not working correctly in this jeep. What is someone gets killed?
The contact owns a 2014 jeep cherokee. The contact stated that while reversing out of the garage, the parking brake activated independently. The contact was unable to release the parking brake. The vehicle was towed to an independent mechanic to be diagnosed however, the vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 66,000.
Parking brake locked up ,car could not move an had to be towed, this happened while in a lot.
A list of the current life threatening and non life threatening conditions i have encountered with my jeep cherokee trailhawk. The most serious being a persistent problem in relation to the transmission shifting and accelerating causing the car to jerk and in some cases whiplash. As an electrical engineer i have seen the electronic repairs made to the vehicle and yet there is still persistent mechanical problems with this transmission. I have encountered lint mode were the car will not move from gears 1, 2, or 3 on 65mph highway which i believe has caused irreversible damage to the car. The issue occurred in july on route 202 in a cattle shoot created by summer time road work i had to continue to drive the vehicle nearly 2 miles until i was able to pull over and asses the issue. Below is a list of current and past problems:-transmission stopped on a 65mph highway (new software loaded still a problem)-shifter locked in drive couldn't shift to neutral took 4 hours to shut car off at dealership (entire shifter replaced)- navigation (replaced two times, on my third nav system)- window motor mechanism (replaced)- moonroof shade and assembly (being replaced this week)-faulty wiring of cigarette lighter causing fuse to blow due to electrical short (rewired and fuse replaced)-speaker (replaced)-waterproofing trim falling off (replaced)-rattling from bolts for seat-belts (attempted fix didn't work)-o2 sensor causing multiple engine starts (replaced)-front seat uneven (replaced)-recalls ranging from hacking to electrical shorts that have been noted to cause a serious electrical fire
While driving at a slow rate, the ebrake engaged by itself, bringing the car to a stop and rendering it undriveable. The ebrake would not release when pushing the button down or when shutting the vehicle off and restarting it. Vehicle needed to be towed away.
The contact owns a 2014 jeep cherokee. The contact received notification of nhtsa campaign number: 16v529000 (power train); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. While attempting to stop the vehicle, the engine and brakes failed, causing the contact to rear end another vehicle. The air bags did not deploy. The vehicle was towed. The contact received chest and hand injuries, which required medical attention. A police report was filed. The manufacturer was made aware of the failure and stated that the vehicle would be investigated. The approximate failure mileage was 48,000. Vin tool confirms parts not available.
The contact owns a 2014 jeep cherokee. While driving approximately 10 mph, the contact depressed the brake pedal and the electronic brake system engaged; however, it failed to disengage. As a result, the vehicle could not be driven. The vehicle was towed to harr chrysler jeep dodge (110 gold star blvd, worcester, ma 01606) where it was diagnosed that there was water damage to the module. The manufacturer was not notified. The failure mileage was 98,000. The vin was invalid.
1.) vehicle shifts into neutral without notice while actively driving and shifter column indicates "drive". 2.) parking break engages without warning or physical activation.dealership refuses to identify issue.
I was driving in the highway and the jeep stop completely with the parking automatically and in the board was blinking transmission service, literally the truck went crazy i couldn't move the truck in the highways thanks god their were not to much people in the road. I got to do a research and many people have the same complain and the same problem on their jeep cherokee.
Parking brake locks up randomly and can't move vehicle. Water leaking in and corroding parking brake module.
Driving to work on hwy in heavy traffic i accelerated up a small hill car jerked then powered down on hwy at 65 mph i was able to coast over three lanes of traffic and pull off to side of road then noticed service transmission, check parking break, put car in park and then select gear all came on as messages also the traction control light came on.put care in park and restarted engine all lights/messages still on dash and car would not go into gear for driving.tried two more times and finally could drive under 50 mph straight to dealer for service.the check transmission light remained on during my entire drive to the dealership. I had previously experienced acceleration when in traffic coasting and my foot off gas pedal.also hard shifting multiple times like it was skipping gears when accelerating. Very scary and unsafe situation to be in.
The contact owns a 2014 jeep cherokee. The contact received a recall notice for nhtsa campaign number: 14v154000 (service brakes, hydraulic); however, the part needed for the repair was unavailable. The manufacturer was not notified. The contact had not experienced a failure. Updated 09/05/14*lj
Received notification of safety recall p14/nhtsa 14v-154 in may, 2014. Called the dealer. They put the vehicle on list and promised to call when they received parts. Multiple calls to dealer have yielded no results. I am told repeatedly that i am on list and they will call when the parts come in. Received 2nd recall notice for same recall: p14/nhtsa 14v-154 august 12, 2014. Again i called the dealer with no results. I am continually told i am on list and they will be in touch.
Vehicle moving on interstate..braking system engaged, warning light to brake came on.no apparent reason. Dry roads.night-time. Driver did not brake but accelerated and overrode the braking action since there was no reason to stop the vehicle.
The contact owns a 2014 jeep grand cherokee. The contact received a notification for nhtsa campaign id number: 14v392000 (service brakes) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
Electronic parking brake automatically engaged and wouldn't release when the car was located at an intersection on a major city street.the epb module is corroded with water damage.this is located in the back of the vehicle near the power lift gate.there was a recall on the power lift gate: safety recall r27 / nhtsa 15v-393power liftgate modulebut the recall only addresses the lift gate module, not the epb module.
The contact owns a 2014 jeep cherokee. The contact stated that while traveling at 40 mph, the vehicle failed to properly respond to deceleration attempts and the contact crashed into a tree while trying to avoid a crash. The vehicle was destroyed. There were no injuries. The manufacturer was notified about the failure. The failure mileage was 300.
Emergency brake in gaged. Could not shut it off. Couldn't move vehicle. Had to be towed by aaa.
The jeep continues to stall with no warning in traffic, causing a serious risk of collision. The vehicle has also experience unwantedand automatic acceleration, also causing a serious risk of injury.a leaky break line was just replaced.the vehicle only has 27,000
Auto hold for brakes turns on without any warning or reason while driving.
We received a safety recall notice (p14/nhtsa 14v-154) from chrysler several months ago and have been unable to schedule an appointment with our dealer for necessary repairs. The dealer informs us that spare parts arrive sporadically and in small quantities. I have spoken with chrysler's recall assistance center about their tepid response to the safety issue and their need to dramatically increase allocations with approaching cold weather. Their representative would provide no assurances that production would be increased to meet demand. I am roughly #210 on the list for repairs at my dealership. Accordingly i am registering a complaint about chrysler's poor response to this safety issue.
Vehicle does not go while on incline at a stop, revs to 3k rpm then will spin out tires. Delayed start at stop lights and speed ups. Had recall done software upgrade twice, drives fine for a couple weeks then back to it. Had numerous close calls while pulling out into traffic have to let off gas and accel again and pray it goes...
I was notified on the recall for a brake booster on 04-1-14 and attempted to get the vehicle repaired on 07-10-14 and 10-2-14 at auto nation chryslerlocated at 21027 interstate 45 spring, texas. I was told they did not have the part. I asked to be put on the waiting list. I was told there was no waiting list and they would contact me when the part comes in. I never received a call. I also attempted to file a complaint with chrysler and they totally blew me off. I finally have the vehicle scheduled for the brake booster replacement on 06-08-15. I have been driving with this defect for over a year. The dealership stated they have parts for two out of the six recalls my vehicle has. This is unacceptable and unsafe. I drive my family in this vehicle and am very disappointed in chrysler and their dealership auto nation. By not having a waiting list they have no documentation or paper trail of this extended wait to have these vehicles fixed. Please help address this issue.
The electronic parking brake engaged and would not disengage. Happened twice once while driving once when the vehicle was stopped. Towed to a dealership, after 4 weeks the only solution was to completely rewire the entire vehicle. Claiming it is not covered under warranty. Dealership informed me that there was water intrusion.
Emergency parking brake (epb) locks up.can not release.jeep tsb mentions water infiltration around epb module by spare tire causes this issue.this could have happened when driving (it did not).cant release brake.cant move car.brake is electric and releases upon gear shift movementtsb reported that connector and module gets corroded from water that enters from a bad seal. The shorted out module / connector could have cause brake lockup at high mph
I have a 2014 jeep cherokee trailhawk i started my car today and i have a "park brake service" message my parking brake is stuck and i can release it. After inspection i found my trunk full of water and found my brake control module full of water and corrode it. I call the dealer and they said they never heard about any issues like this and there is not recall for this issue, after checking online looks like is a common problem for this car models and i cant believe is not a recall for water getting into your jeep cherokee trunk. This is a major safety hazard for drivers because this can happen even when you driving your car in the middle of the highway. I hope nhtsa look into this safety issue and have it resolve with jeep.
The contact owns a 2014 jeep cherokee. While driving approximately 25 mph and coming to a stop, the brake pedal was depressed and the vehicle unexpectedly increased acceleration. The vehicle came to a complete stop after the brake pedal was applied forcefully. The failure recurred whenever driving at the speed of 25 mph and coming to a stop. The vehicle was taken to the dealer, who stated that the vehicle operated normally. The manufacturer was not notified of the issue. The approximate failure mileage was 100.
While driving on a 4 lane highway at 65 mph the vehicle partially lost power and would not accelerate, up shift, or ownshift, the brake lights started flashing, along with many other lights on the dash including check engine. I pulled over to the side of the highway and shut off the jeep. I waited a minute then started it back up. The service parking brake message was on the message center, the odometer is blinking, and 4wd is temporarily unavailable. I had it looked at by a mechanic and they showed me the park brake module had water intrusion and was very much corroded.
On sunday on may 22, 2016, i drove my 2014 jeep cherokee on interstate 275 from the montgomery road exit to the five-mile road exit. I was alone in the vehicle. I used the cruise control during this travel. I originally set the speed for 70 miles per hour.at one point, i had to slow down because a car pulled into the lane in front of me and the step down of feature of the speed control worked as expected.when i exited from i-275 to five-mile, i applied the brakes but was unable to slow my car.i continued to apply pressure to the brake pedal but the car's speed was not being reduced and i realized that i would be crossing into the signalized intersection without being able to stop.shortly before entering the intersection, i honked the horn of my car.my car continued across all four lanes of five-mile road and onto the on-ramp from five mile to interstate 275.there it stopped.i do not remember pushing the button on the steering wheel to cancel the cruise control .the car did not impact or touch any other vehicle or pedestrian or other property. It came to a stop on the onramp.the cruise control was not then causing the car to accelerate and the brakes worked. I drove my car very slowly and parked it in the parking lot of the shopping center at the intersection of five-mile and beechmont avenue.from there, i had the car towed from the parking lot to the dealership where i purchased it, kings chrysler/dodge/jeep, inc. At kings auto mall.a report referenced by ntsa id no. 10861030 describes a similar incident involving the same make model and year. So far, the dealer service department says there is no problem discernable from the computer codes or fault indications.
Since the very beginning driving 2014 jeep the transmission slips.taking it back to the dealer service dept for all maintenance asking them to check the trans have complained of the slipping and told every time it is way the trans works. I have 60k miles on this vehiclei am concerned that the trans will fail while i am on the road and cause a deadly accident. 8/10 i had an app't for an oil change. I requested a vehicle check and check brakes as they did not seem to be working as they should. Was informed the vehicle needed front/back brakes and that rotors needed replaced. I only traveled about 15 miles when i heard a clinking sound in left rear it sounded as if a lug nut loose when i stopped the rear of my vehicle lowered and when moving it sounded like a bucket of metal in my rear wheel.i turnedinto a parking. When backing up the vehicle frozei stopped, called service department of freedom. I had my vehicle towed back to the service dept.was told issue was brakes were not installed/secured properly.i asked that all the brakes be inspected, if the tech did not know how to install one there was a concern for the other 3 wheels i did not want to take a chance of having a fatal crash.i also asked that all work be reinspected.when explaining what had happened it was obvious rep was speaking beyond scope of her knowledge ' this was very frustrating i was placed in a very dangerous situation due to the poor workmanship of the tech. The story did not make sense the more she tried to explain it was more convoluted.i was transferredto the service mger who explained what happened, admitted thatbrake failure was tech's fault.in light of all the times i have had the jeep into service dept complaining about trans does not give me a level of confidence that there is not something significant with the trans i would like an investigation into this matter
Water intrusion caused corrosion of brake harness and module locking parking brake, vehicle not able to be driven. Vehicle was stationary at the time of parking brake auto engaging.
Electric parking break automatically engages on it's own while driving or when i stop and does not disengage.
While either slowing to a stop or accelerating from a stop, the vehicle "jerks", or "lunges".though i apply the pedals smoothly (gradually), the car moves as if i were pumping the brake at ~1 second intervals.because the car is in drive and my foot is not on the brake, this causes drivers behind me to get awfully close (as my brake lights do not signal that i am stopping).this happens chronically (>1x /week).
Within the past year my electronic parking brake seized. I had to have my vehicle towed and parking brake replaced. Mechanic stated brake was damaged due to water getting to the part. This past week while away on business 3.5 hours from home the parking brake engaged when car was parked and would not disengage. I had to have the car towed from the motel to a garage. It was not a jeep dealership. The mechanic found a service memo #08-060-16 regarding this issue on my jeep. He knew i needed to get home that day so my electronic brake was unhooked so i could drive. He stated that water again was the issue. That there is a leak in the back window that causes water to pool in the parking brake which this time shorted the computer that runs the switch for the brake. He also stated that this could have caused a fire if i had managed to disengage the brake and continue to drive. After research i see this is a continuing issue in this vehicle year and model. I feel a recall is warranted
Decelerating on i-75 off ramp to city street, turned off cruse control, jeep stuttered to a stop when lightly pressing brake pedal. Accelerating cautiously, struggled to accelerate, rmp needle revving high,sluggish acceleration, jolted/stuttered to accelerate to 35-mph then accelerated normal.4 miles down city street went to decelerate slowly for stop light, "service electronic brake system." message came on screen, brake pedal became extremely stiff. Brake pedal would not press down as normal. Had to struggle just to get jeep to stop at busy intersection almost rear ended vehicle in-front of me... Placed jeep in park, turned off & restarted jeep, as past electrical issuesin 2017 have happened with deceleration/acceleration (in 2017 turning off/on jeep helped(past in 2017 bad battery cell dealership missed had to take somewhere else for correct diagnose/replaced battery)). Light turned green tried to accelerate through intersection to park in parking lot, jeep barely accelerated to 10-15 mph "service electronic brake system" message came back on after 10 mph was reached.had to jam down foot to barely move brake pedal 2 cm to come to a stop in the parking lot (almost hit building). Went to put driver side window down before turning off jeep & driver side window wouldn't go down. Now safety issue might not be covered under warranty /dealership 70,774 mileage. These safety issues should always be covered for full life of warranty not just to 60,000 miles!!!!!
Car dashboard displays "service park brake" and "4wd system temporarily unavailable". Car is stationed. When putting car on drive, it does not move when accelerating. Emergency parking button was looked into and it did not resolve the issue.
Vehicle showed no warning lights, dash lights flashed, then vehicle engine stopped, no steering, no brakes. Unable to move vehicle into neutral. Vehicle was in motion at 45 miles per hour on the road, going straight.
This vehicle had been showing issues for a while now. The issues were brought to the local dealers attention but only would accept to take the car in for the radio recall these vehicles have currently.after taking the car on its first 100+ mile journey, upon getting closer to the exit i was supposed to take, the car would not shift to lower speeds properly and i had to stay on the shoulder to come to a stop, otherwise i would risk flipping the vehicle approaching the curved exit at such a speed. Must i say i gave the vehicle plenty of stopping/slowing distance. Upon coming to a stop ahead of the exit the car jumped forward clearly a problem with the deceleration of the transmission.i brought this issue up with the dealer the following day and stated i should watch the car further and be more careful.just earlier today, the vehicle decided to jerk forward while decelerating from highway speeds again and the same response was given.later this afternoon, approximately 2:30 pm est the key was put into the ignition and the car jumped forward striking the vehicle upfront but luckily not doing any visible damage. This car is an accident waiting to happen as i live near a children's school and work near a middle school and i worry one morning this car jumps forward and g-d forbid strikes a child or pedestrian and turn into chaos, as well as putting my children in danger.this car clearly has transmission faults and needs to be recalled legally once and for all..
The car completely shuts down with no indication or warning while driving, steering wheel locks. Immediately after shutting down the brake (however the gear is in drive) and battery light displays. I take gear out of drive and put it in park, wait a minute or two at times right in the middle of residential street or the end of a turn but it always occur while the car is in motion. I have to crank the ignition several times while tapping down on the gas pedal until the engine starts, hit the brake release, put gear back in drive or at times neutral then back in drive in order to move. This occurrence happened a few times before repairs and about two or three times daily after transmission repairs, and software updates.when pushing down on brakes to make a stop the car will accelerate (as if it's confused whether to stop or go, although i'm pressing the brake to stop) before coming to a complete stop.when backing up or switching gears it's a forceful loud jerk between shifting gears.while driving out of the blue the windshield wipers came on (no rain) and i was not able to disable them . I pulled over on the shoulder and turned the car off waiting a moment before restarting they continued to goback and forth on a dry window they stop on their own about 20 minutes later. Speedometer blanking in and out.car burning excessive amounts of gas.prior to engine shut down no indication or warning messageshowever after repairs of transmission and software updates the engine, throttle, abs lights, and transmission service message appear and disappear simultaneously when the car is running as expected.tire pressure display inconsistent.
There is a recall on this vehicle that shows on your website was dated 5/14/14.i was not notified by chrysler until july 2014 of the recall.i took it into the dealer as it indicates there is a brake booster safety issue.the dealer ordered parts july 30, 2014 and as of today are saying they still cannot get parts from chrysler and they don't have any eta on when they will have the parts.the dealer refuses to tell me if the vehicle is safe to drive while waiting on this fix.the recall number is p14/nhtsa 14v-154.
Emergency brake locked up when parked without being engage.auto brake was not on.
Was coming to a stop at an intersection.had only driven 20-30 yards from where i was parked.going very slowly but brake did not respond and i hit another car coming on the outside lane.no medical injuries but considerable damage to my car and more to the auto i hit.had received a recall notice just a few days before.have reported to chrysler and was told i would receive a call in a few days which i have never received. I feel i am being stonewalled.also am aware there have been other incidents like this which chrysler must have known about.
After filling my tank with gas i turned onto a nearby roadway and felt my car sputtering and jerking. As i came to a slow stop at a stop light my car abruptly slammed to a stop and made a loud bang/slamming noise and prompted me to shift to park and restart the car. I followed these commands and the car would not move. As soon as i would shift out of park the loud slamming would occur again and i began to smell fumes so i stopped trying to follow the prompts. I put my car in neutral and pushed my car out of the moving traffic lanes and got it towed. The dealership claimed nothing is wrong with my vehicle and gave it back. I have experienced the same issue 3 times since. They replaced an evaporation pressure switch the second time i took my car in and this still has not fixed the issue. The last time the issue occurred i was slowing down on a highway in dense traffic and as traffic started moving again my gas pedal stopped working. I could not accelerate when i pressed the gas i only heard loud revving noises as my car coasted.. When i went to press the brakes and pull off the road i immediately heard the loud slamming noise and my car broke down again in a very unsafe location on the highway. I waited one hour and my car was able to restart and i slowly got it off the highway with my e-lights on. I will be taking it to the shop after the new year.. Again. Worst of all after looking into this issue online i see it is common among jeep vehicles. Not just the cherokee. Happens after i gas up. It is extremely unsafe as i have almost been rear ended at high speeds by other cars on the roadway. Has been listed in forums as somesort of rollover fuel valve. Please investigate before more serious injuries or even death occurs assuming that hasn't already happened. Also please note that since the work they did on 2nd visit to dealer i have had check gas cap and engine lights on
My 2014 jeep cherokee latitude at 41000 miles had a brake failure. Now at 51000 miles the engine has been stalling while in motion and shifting into neutral. The dealership told me after the 2nd time in for this problem that the vehicle was 3.5 quarts low on oil and the engine had shut off to "protect itself" . The car has been parked for in my garage for 3 days, after driving it for about 3 miles the check engine light came on, upon checking it is again low on oil. I have had the car serviced as recommended and don't understand this sudden oil use, there are no signs of leakage or smoking, and the warning system is not indicating low oil pressure. It is going back to the dealership monday morning.
The contact owns a 2014 jeep cherokee.the contact stated that the vehicle does not have an electronic brake control in order to tow 4500 pounds as stated in the owners manual.the vehicle was taken to the dealer who stated that an electronic brake control would need to be installed in order to repair vehicle. The vehicle was not repaired.the manufacturer was notified of the problem. The approximate failure mileage was 900.updated 05/19/14 mathe consumer stated this was a repair issue. Normally, there is a plug available to install an after market brake controller. This vehicle is not equipped with that option. Updated 05/27/2014
70 mph on interstate hwy, suddenly emergency brake comes on.car immediately brakes to 35 mph before car can be moved to emergency lane. Mil light is on, emergency brake light is on, transmission gear light is flashing, screen command says "park the car, service transmission and parking brake".emergency brake light on console is off.ignition turned on and off 6-8 times, try to drive, car won't move.cycling ignition and transmission shifter car suddenly starts working normally except for mil light.scan revels no codes.car runs fine for two weeks and again at 70 mph on interstate the emergency brake comes almost stopping the car in slow lane.repeated the procedure referenced above for about 5 minutes until the car started running normally.mil was on for 50 miles but no codes stored or freeze frame. This occurred 5 days after having recall r05 performed, rrt 14-040, and pcm update.
The contact owns a 2014 jeep cherokee. While at a stop sign, the vehicle shut down, the brakes lost power, and the anti-skid and check engine warning indicators illuminated. The manufacturer was made aware of the failures and informed the contact to take the vehicle back to the dealer from where it was purchased. The contact took the vehicle back to regal nissan (770-998-8686, located at 1090 holcomb bridge rd, roswell, ga 30076) and was informed to call a jeep dealer. The contact called robert loehr chrysler dodge jeep ram srt and fiat at 770-382-5885 (located at 567 e main st, cartersville, ga 30121) and was informed to take the vehicle back to the nissan dealer from where it was purchased. The vehicle was not diagnosed or repaired. The failure mileage was approximately 43,600.
My electronic parking brake malfunctioned. The vehicle was parked in a driveway and turned off without activating the parking brake.when i returned to the vehicle and restarted it the parking brake was engaged and would not turn off.in addition, the red 'brake' light, and yellow electronic park brake warning light on the dashboard appeared; the odometer was flashing; and, 'service four-wheel drive' appeared on the dashboard message window.after several attempts flipping the parking brake switch from the on and off positions, then holding the switch in the "off" position for several seconds, the parking brake did disengage.all of the lights remained on.each time the car was placed back into "park" the parking brake would re-engage, and i needed to go back through the same process to disengage the parking brake.i brought the car in for service due to the issue on 9/13/19 at a certified jeep dealer/technician.the technician advised that the cause of the problem was corrosion of the electronic parking brake module located in the rear of the vehicle, due to water somehow accessing this area.importantly, the technician could not identify how water got into the area.the technician replaced the corroded module and wiring harness.the technician advised that they could not guarantee that the issue would not re-occur as they did not know how water accessed the parking brake module, but that they had resealed the entire area and were hopeful this would be a permanent fix. I have not had any issues in approx. 60 days/2000 miles since having the module replaced.the cost of the parts and labor to replace the module was $963.i believe this to be a latent defect which adversely impacts the safety of the vehicle.
The contact owns a 2014 jeep cherokee. The contact received a recall notice for nhtsa campaign number: 14v154000 (service brakes, hydraulic); however, the part needed for the repair was unavailable. The manufacturer was not notified. The contact had not experienced a failure. Updated 09/05/14*lj
At low speed turns, left and right, ie in a parking lot or turning at an intersection, popping and groaning from front suspension/steering assembly. Very audible and ratcheting feel can be felt in the frame and steering wheel. Not an issue when driving straight or at speed. First trip to dealer...could not duplicate. Next day, after contacting jeep consumer service, the jeep was taken back to the dealer and i test drove the vehicle in the parking lot for the service consultant. The popping/groaning noise was evident in every turn and the car was taken into the service area for suspected "suspension" problem. Next day contact with dealer...they think it is either the axles or transmission. Called jeep and they called dealership. I was then told by jeep they were replacing the axles. Subsequent msg from service department confirmed they were changing the right front axle but it was back ordered. Now two days...no jeep, no transportation, no loaner. I am a master army aviator with thirty years of flying. I know when a machine is broke or about to be.
Transmission acting erratically. Transmission will shift hard into 2nd and 3rd gear. When coming to stop it will downshift in a rough matter. Some times it bangs but is only intermittently. The transmissions works fine on the freeway will work fine only noticeable on city driving. I have taken for repairs and software update several times to the point that i got frustrated and stop calling the dealer. The 36k warranty expired in december 2016.
While driving the steering wheel got locked all of sudden. Fortunately i was not on high way and the brake was working at that time, otherwise i would not be able to type here or i would have killed someone else.
Tow the jeep behind motorhome and while traveling about 45mph the jeep started to shake out of control causing the entire motorhome to sway side to side. Had to completely come to full stop to correct, this has happened two times. Contacted jeep and filed complaint for fix which they will not help with cost. Have a case number on file.
I was driving my motor home in extremely heavy winds at the time and the motor home and my jeep 2014 latitude (4 cylinder) with active drive ii started to sway rather violently side to side. I was going about 55 mph at the time. Really did not know what was happening but both the rv and cherokee were swaying violently. I could see the cherokee in my rear view camera. I thought maybe i had blown a tire on the rv or suffered a major suspension problem on the rv. Was really difficult to control the rv and could have really resulted in a major accident. Fortunately i was able to slow down and get stopped without having an accident. Of course i got out and checked everything imaginable but could not find one thing that may have caused the problem. I continued our trip without further incident but to this day i am perplexed as to what caused the violent swaying. The only possible reason i can even imagine is the strong winds at the time. However, that is simply a guess and as stated earlier i really do not a valid and scientific reason for the swaying. I can however say with absolute certainty that the incident was very, very frightening and easily could have resulted in a major catastrophe. Would love to know the reason so it could be corrected. Please not that this has happened only once.
Purchased vehicle for flat towing behind motorhome. At speed, car steering is affected and causes car to shake violently as well as motorhome.condition has occurred several times while flat towing vehicle. This is a major safety concern as it causes a potential loss of control of motorhome at speed.
Driving the car the engine light and traction light would come on and the steering wheel would lock in position, moving straight or turning. Happened several times between servicing. Several codes came up and were addressed but did not fix the problem. Codes were u0131, u0418, u0131-87, u0415 and u0428. No issue until car was serviced for the latest recall. Car with dealer. Say it's a complete electrical system repair. Not once have i had an issue with my car in 4yrs until dealer serviced it for steering wheel recall.
February 18, 2020, while driving i-95 n, doing the speed limit of 70 mph our vehicle lost power steering. A warning light came on, it beeped, and signaled "service power steering". Immediately our vehicle violently jolted. My husband was able to muscle the car to the side to the road. We shut the car off, turned it back on and regained power steering. Talk about a scary experience, we would lose and regain power steering in the middle of curves, abruptly jolting and shaking the steering wheel almost causing accidents. We made it to the dealer and left it for diagnostic.february 22,2020, we left the dealership having our issue "repaired. $3700 dollars later, we found out that our gearbox rack and pinion had gone bad causing loss of power steering and needed to be replaced. Note, the cherokee barely has 37k miles on it! in fear of loosing power steering again we serviced the vehicle. This was 100% out of pocket expense as chrysler fiat as well as the jeep dealership declined any responsibility. February 26,2020, just 4 days after having the vehicle "fixed" we lost power steering. It was our worst nightmare all of again. We called jeep, and with lack of concern, they advised us to take it back to service as it could now be a defective part installed in the vehicle. February 28, 2020, is our second service appointment with jeep, however we are afraid this is a deeper issue than meets the eye. We no longer feel safe and fear for catastrophic injury for us and others. We fear for others that might potentially have this problem with their cherokees. For anyone that is reading this, have your car looked at, you might not be as lucky as we were. God forbid we were on a switchback road and lost power steering in the middle of a sharp turn. We would have gone off the side of the mountain. Jeep needs to address this issue before anyone gets seriously inured.
Just bought this car from private owner, i asked of any recalls, she told me none at all. Didn't even have it a week and transmission stuck in neutral and couldn't remove the keys.
The contact owned a 2014 jeep cherokee. While driving the vehicle at an unknown speed, the vehicle veered to the left when the contact turned the steering wheel to the right. As a result,the vehicle crashed into a field and caught fire. The vehicle was destroyed. A police report was filed. The contact sustained injuries to the back and right leg that required medical attention. The manufacturer was notified of the failure. The vin was unavailable. The failure mileage was 27,000.
Car stalls after refueling to full capacity. Shuttered and stalled 3 times after refueling tank. The car gives off multiple warning lights ranging from transmission to battery, despite the transmission and battery being perfectly fine. Once the car begins to stall, the steering locks up and all power is lost. The car must be put in park and restarted, sometimes it struggles to restart
We purchased a 2014 jeep cherokee limited, 4wd w/active drive 2 in january 2014. When we purchased this vehicle, we traded in a gmc terrain. We were certain that the jeep was going to be a fantastic purchase, knowing the reputation of jeep. We have had nothing but what i'd call serious problems with the transmission. Every time i take it in for an oil change, i mention it, and they do "software updates."each software update that has been done has not corrected the problem still. All it's done is created a different problem. There have now been 5 recalls on this vehicle, 1 of which hasn't been taken care of yet because jeep hasn't come up with a replacement part, so i'm stuck with a rental renegade that is nowhere near comparable to my cherokee limited 4wd, for an "unspecified amount of time."my steering column makes a grinding noise louder than a 40 year old truck. The dealership told me that it was a normal sound. No vehicle i've ever driven has sounded like this, especially one that cost me $40,000!!!
On 10/18/2015, while flat towing my 2014 jeep cherokee at approximately 60 mph on i-5 near san clemente, ca behind our rv, we suddenly experienced a violent side to side swerving sensation.while working to control the rv, i viewed via the rear camera, the cherokee rocking side to side, violently shaking the rv.the 2014 jeep cherokee is specifically designed to be flat towed behind the rv, and was connected to the rv with a blue-ox towing system.i had previously towed the jeep cherokee approximately 14,000 miles prior to this event with no problems.the violent swaying continued through the braking process, and did not cease until the vehicle came to a complete stop.after stopping on i-5, a preliminary investigation did not identify an obvious cause such as a flat/soft tire on the rv or jeep, loose or damaged tow bar. I slowly exited the interstate and parked in a safe location for a closer inspection.turning the jeep's ignition to "on" without starting, i noticed my check engine light and electronic stabilitycontrol light were illuminated.after checking various rv forums, i discovered that others with 2014 jeep cherokees had experienced the same issue which seems to resolve itself after stopping the vehicle.i continued on my journey without any additional problems andthe warning lights on my dash reset within a day or so.it appears to be a unique problem to 2014 jeep cherokees according to various rv forums.my 2014 jeep cherokee is equipped with the active drive ii transmission specifically designed for flat towing behind my rv.
I bought a brand new cherokee trailhawk and within the first 8 months the transmission needed to be totally replaced after having significant issues with switching gear.in december 2016 i was driving to nc, with 55,800 miles on the vehicle, the power steering suddenly shut out and i wasn't able to accelerate, all while going 70mph on a major highway. I had to coast to the side of the road.i had to have it towed to the dealership, where they performed a "software upgrade" and gave it back to me.the next morning, the exact same incident occurred on my way to work, in rush hour, at a very high speed.i again had to coast to the shoulder to pull off.the dealership still hasn't returned it, over a week later, because they don't actually know how to fix it.i will never again buy a jeep, and if i ever see my cherokee again i will not feel safe driving it.
This compliant involves towing behind a motor home. On 3 occasions the towvehicle did not track properly, the fronts wheels began to oscillate shaking the motor home violently creating a situation where the tow vehicle could break loose or cause the motor home to loose control. On first occasion after making a left turn the motor home began to shake violently from the back. I pulled over to inspect vehicle, a pedestrian who witnessed the event came over and said the front wheels of the tow vehicle (jeep cherokee) were oscillating from side to side and he witnessed both the tow vehicle and motor home shaking from side to side. On the second occasion i crossed over a double set of railroad tracks, going 25mph in a straight line, the tow vehicle wheels began to oscillate uncontrollably. After slowing to a complete stop, i could start again normally. The third time occurred on the freeway in a construction zone, i was traveling at 50 mph and went over uneven surface the tow vehicle again began to oscillate. I t was all i could do to hold rv straight as it was shaking violently. I had to come to a complete stop in freeway. The first occurrence was in sept 2015, the second in july 2017 and the third in august 2017. I have a 38 ft motor home, i believe if it was smaller i easily could have lost control, or the tow vehicle could tear loose from the motor home. When not towing the jeep drives with no issues. I have a blu-ox tow bar and it was being towed as recommended by the manufacturer. I believe this vehicle could have a design flaw.
Upon acceleration 5mph, multiple warning lights. Transmission light, red lightning bolt light, shifting hard, wheel locked up, battery light came on, car died. Car is 2 months old. Dash flashed red writing, can no shift unless in pbefore died. I was in the middle of intersection when this happened. Hurried to turn car off and turn back on and it drove. Seems to do this when the car has sat for a long period of time. Shifts hard doesn't accelerate when the problem occurs. Dates occurred same problem 3/30, 3/31, 4/1. Car is at the dealer for review. They did 3199 pcm software update 3/31/14. Same problem occurred 4/1.
The contact owns a 2014 jeep cherokee.the contacted stated that after making a left turn, the vehicle suddenly became uncontrollable and independently steered to the right. There were unknown warning lights illuminated as the contact crashed into a tree and an electrical box. The contact sustained head and hand injuries however, the air bags did deploy. The vehicle was destroyed and the contact was taken for medical treatment. A police report was filed of the incident.the manufacturer was not notified of the incident and the vehicle was not inspected to determine the cause of the steering failure. The failure and current mileage was 8,200.
The contact owns a 2014 jeep cherokee. The contact stated that the vehicle violently shook, while being towed. The contact stated that the failure only occurred when motor home was towing the car. The vehicle was taken to the dealer where diagnosed the problem as the electric power steering assist wiring harness and fuse holder needed to be installed. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 25,000.....updated 07/11/16 after the steering assist was installed, the computer showed the rack and pinion had broken. Updated 07/13/16*ljupdated 07/14/16.
Was driving my 2014 jeep cherokee and a steering wheel with an exclamation icon popped up on the dash and i received a warning to service the power steering. Then a traction icon lit up and immediately the steering wheel stiffened and i couldn't steer; i was going 65mph on the highway! i attempted to troubleshoot the problem but it's electric power steering and there's no check engine light or codes to scan. I'm currently waiting for a flatbed to tow the jeep back to the dealership where i bought the car less than 2 months ago. Chrysler said they've never heard of this issue and it's not part of any recall so this will be an additional expense to repair.
Car went into neutral for no reason at all. I had to coast to the side of the road. After unplugging the battery and plugging it back in i had lower gears to make it to h-e-b the ship. They said nothing was wrong with it and reset the codes and sent me on my way after two days. He ships harder and gets much less gas mileage
This jeep still intermittently experiences the sensation of wheel wobble when shifting between 1st & 2nd gear.the dealer is saying vehicle performs as intended. ?? i experience this periodically while driving but not every time.this is troublesome & worries me every day while driving this vehicle.
As i was coming home from work around 9pm i was driving down a county street when the engine light, traction control and power steering light came on but the power steering light went off at some point, but as i approached a curvy bridge i had to slightly turn wheel to the right to follow the curve, but the steering wheel felt hard like i couldnt fully steer the steering wheel. It was very scary as again it was on a curvy bridge and very dark on this roadway. Was able to get home safely but engine and traction control light stayed on. Next day my husband was driving down the street to my parents house when as he backed out of our driveway the wheel locked and he couldnt steer. Shut car off and restarted and turned the corner only to have it completely lock again as he tried to turn the corner and car just died. Waited a few minutes and car restarted and was just barely able to get the car to my moms where it shut down again and he had to leave there.the engine light was still on from the night before.
Electric power steering failed suddenly.a complete loss of power steering and steering warning light on the dash occurred simultaneously while driving on the highway.after stopping the vehicle, turning off the engine, opening the door to power off the electronics, and restarting the vehicle, the power steering seemed to work properly and the steering warning light on the dash was gone.the same issue occurred two additional times while on a road trip away from home with my family at both low speed and high speed. It occurred once more while making a left turn out of a parking lot, which caused me to narrowly miss hitting a police officer who was directing traffic, before i was able to drop the vehicle off at a dealership. At low speeds, it was very difficult to steer the vehicle and impossible to turn at a low enough radius to park or make a right turn into or out of traffic. I consider myself to be a very strong person and i was required to use a tremendous amount of force using both hands to control the vehicle while the power steering was out. It felt like i was going to break the steering wheel or bend the steering column just trying to make a right hand turn out of traffic on a city street. I have had experience driving without hydraulic power steering in older vehicles, and i know that i was required to use two to three times more force in this instance.the dealership told me the electric power steering rack was the cause of the vehicle's issue.this failure, which occurred each time without warning, has caused me to feel uneasy about driving the vehicle, especially with my wife and infant son in the car.the vehicle is currently at the dealership for repair and has been waiting to receive the necessary replacement part for several weeks.i have been told that the replacement electric power steering rack is on backorder.
The contact owned a 2014 jeep cherokee. While driving approximately 30 mph, the steering wheel seized and the vehicle crashed into a ditch. The air bags did not deploy. A police report was filed. The driver sustained injuries to the collar bone. The contact sustained injuries to the spine, facial lacerations, and a fractured vertebrae. Medical attention was required. The vehicle was destroyed and towed to the dealer. The failure mileage was unknown.
The contact owns a 2014 jeep cherokee. The contact stated that while driving, the vehicle stalled with the instrument panel indicating shift to park and shift to desire gears. The failure recurred numerous times. The contact also stated that while entering a driveway or while in reverse and also while driving the vehicle would start to shake and jerk violently. The contact also mentioned that the steering wheel locked up and pulled to the left while her daughter was driving. The instrument panel indicated shift to park and shift to desire gears and also indicated service transmission and also service brakes. The contact powered off the vehicle and restarted the vehicle, shifted out of neutral then into park before selecting drive. The vehicle drove normal to half a block before the failure recurred. The contact stated that the failure persisted. The vehicle was taken to spirit automotive chrysler dodge jeep ram (4611 avenue q, lubbock, tx 79412), but was not diagnosed. The mechanic updated the transmission control software under nhtsa campaign number: 19v447000 (power train). After leaving the dealer, the vehicle started to shake and before reaching her residence the vehicle stalled. The vehicle was restarted, coasted into her driveway and stalled. The contact called an independent mechanic and was advised to contact the manufacturer. The manufacturer was contacted and informed the contact to take the vehicle back to the dealer for them to update the software again. The vehicle was taken back to the dealer but was not diagnosed nor repaired. The technician called the contact and informed her the vehicle was ready for pick up however, the failure recurred. The contact schedule an appointment for a diagnostic test which was still pending. The failure mileage was approximately 97,700.
I went to get my oil changed and was told and showed (in pictures taken by the attendant) that my vehicle has several oil leaks. The attendant also told me that it was a possibility that the vehicle could catch on fire because of the oil leaks.i was then asked if i had had any mechanical work done on my vehicle and i replied no since i hadn't had any work done other than maintenance. The manager then told me that i should be very angry and take my vehicle back to the dealership because it seemed like the engine and transmission were not put together properly which is why i have several oil leaks.
This is a followup complaint to (odi number) 10618847. A phone call was made to ntsb referring to this incident (ref 670186). Today while driving in traffic and at an intersection, the 2014 jeep cherokee i was driving bucked violently then stalled. The power steering stopped working and the vehicle was brought to a stop. When i restarted the vehicle, it was not capable of exceeding 3-4mph even though the engine was revving. The boston police responded as i was in a dangerous location and waited with me for an hour until aaa could tow my vehicle back to the dealership. The check engine light and service transmission message appeared on the dashboard.the vehicle was towed to the dealership just days ago under identical circumstances. The last time the dealership performed a 'software update' and assured me that with the new software this problem could not happen again. Any assistance you could provide would be very much appreciated.
Almost died last week!!we purchased the jeep cherokee trailhawk new in 2014 with the full intent of towing it 4 wheels down behind our motor home.the owners manual for towing is very clear and we have been following the instructions as provided and as instructed by the jeep dealership.last thursday night (may 30th 2019) on hwy 24 in kentucky we hit a rough patch of road and the jeep went into a death wobble that brought the entire rv coach from 65 mph to a dead stop in the middle of the highway in the dark of night in heavy traffic!!!by god's grace only are we not dead!!no driver expects an rv to be parked on the highway (emergency flashers or not).we have been scared before with this at a lower speed of 30 to 40 mph, but never at full highway speed!we are terrified to tow this vehicle even thought the vehicle was clearly sold as tow-able.after researching on the internet about this, i find out it is a known issue with jeep 2014 / 2015 models and that a electrical wiring harness is now required to tow the vehicle safely - however - jeep wants to charge you for this part and install!!!this is pure evil on jeeps part.they know of the issue and are pushing the repair off on the owner, when the vehicle was clearly advertised and sold as tow-able with no need for any adaptations.it is a miracle that no one has been killed due to their negligence in getting these vehicles repaired.i have not been notified by jeep that my life is in danger.they have made no effort in rectifying this deadly situation or even letting me know about a potential solution.i have tried to fix the wobble independently by changing tires, balancing etc, only to learn through google that the jeep is faulty in and of itself, that the steering is not powered correctly to keep the jeep from going into a death wobble.this should be a recall and not the burden of the owner.
Transmission fails constantly, while driving! very dangerous and jeep doesn't know how to fix this safety issue. My jeep has only 31,600 miles!
Driving 80mph on highway when computer shut down, lost power steering, lost response from throttle, rpm went to 0, mph went to 0. Note on dash computer said to shift into desired gear when the car was already in drive. No check engine light came on.
Traveling to work touched the command button on the steering wheel at that very moment the radio, screen, bluetooth, uconnect system lost power. The radio shut off and the center screen that controls many safety features of the car went blank and would not come back on. I had to call the dealership and they took it in immediately to resolve the issues.i have had the car two months put about 1,200 miles on the car and it has been back at jeep several times with issues/recalls.
At four different random occasions vehicle will disengage the transmission while in drive and become uncontrollable only thing responsive are the brakes. The power steering will go out as well and the vehicle transmission light and parking light will appear on the gauge display. After pulling over on the highway and letting the vehicle sit off for 5 minutes, i would then restart the vehicle and still get a indicator stating to put the vehicle in park when it is already in park. Afterwards vehicle indicator lights would go away after a few restarts and once put in drive gears would shift roughly. After multiple times of turning the vehicle on and off things will return to normal but as stated before i have no clue what triggers the transmission to disengage. It has happened to me while driving through the city and highway going at different speeds.
Ipurchased my vehicle the jeep 2014 cherokee because of the ease of towing that the owners manual in 2014 and other sources other sources we had checked indicated. There was no mention in the owner's manual of any problem with the steering of a vehicle while being flat towed behind an rv. This was the best choice for us as it was the simplest vehicle in motorhome digestive towing vehicles. Since we have experienced a severe front-end wobble while towing. In 2016 i received a card in the mail indicating a part was needed actually it said to put in the owners manual but in reading itindicated a wiring kit was required. Explore this item with my dealer the first time he didn't know what i was talking about the second time i brought in a part number that i had found in the motorhome magazine. I gave him the part number they researched it and found that this was a wiring kit required for flat towing. My assumption was since it was required it was some sort of recall. To my surprise it cost me over $500 and in contacting chrysler they refuse to reimburse me or even acknowledge the issue. Even the 2016 literature regarding flat towing a jeep cherokee did not indicate the requirement of a wiring kit so my assumption is they are not acknowledging this problem. It is a severe safety problem for people who bought the vehicle for flat towing behind an rv. I would appreciate you looking into this matter and getting back to me with any information or results that you may find. Regards [xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
This is the 3rd time it happened. My previous odi # 16038484. While driving out of the parking lot the car just stopped and the car screen has a message to shift the gear. I did that and the car shakes/jitter. The parking attendant helped me to push the car on the side.
I have recently experienced violent shaking of my 2014 jeep cherokee being flat towed behind my motor home. It has happened twice on the same day. Very scary situation. This after several thousand miles of trouble-free towing. The first time was over an uneven patch of repaired road. The second occurrence just happened out of the blue. I had to bring the rig to a complete stop to eliminate the rocking/wobbling motion of the jeep, which was clearly visible to me in the rear view camera. Jeep dealer won't acknowledge the problem because they are unable to duplicate the issue. Multiple complaints about the same issue from different owners should suffice.the need to bring a large rv to a complete stop in order to eliminate the wobbling is a serious safety problem, especially while driving on busy highways. This deficiency in the jeep is simply a bad accident waiting to happen dealer says they need to be able to duplicate the problem. Enough owners have had this problem and their separate complaints have duplicated the problem many times over. Jeep needs to look into this immediately before it causes multiple serious accidents. Updated 9/25/15 *ln ...video available
Roseville chrysler called 12/11/15 @ 10:32 am told me they completed oil change and i can pick up my vehicle.fyi:this vehicle was towed to roseville chrysler dealership 12/7/15 and will remain there because this vehicle is a lemon and is dangerous. Will not risk my life or my 6yr son health to drive this vehicle!!2014 jeep cherokee suv started jerking & idled stop moving on me twice 12/5/15 @3:30pm. I was stuck in the middle of intersection 13mile & utica for 1minute fortunately no one was tailgating & i didn't get in a car accident. All i want is to exchange for another vehicle that is not a cherokee.purchased vehicle may 8 2014incident datesmay 9 , 2014 bake & radio complaintmay 12, 2014 brake complaintsept 5, 2014 radio complaintsept 9, 2014 radio replacedsept 11,2014 radio complaint4/6/15 complaint over jerking vehicle7/21/15 installed new transmission / installed new door handle latch for trunk12/5/15 jerking suv twice 2 stops driving12/7/15 returned to dealership
The owner of a 2014 jeep cherokee latitudepurchased this vehicle in may of 2014. Within 3 months i noticed having problems with the dash board with lights or instrument cluster not coming on when vehicle is started. I figured it was a fuse and did not immediately have a concern, but this has occurred at least three times. I take the car to the dealer and reported grinding noise when i turn steering wheel, dash lights going out, and concern of not receiving the gas mileage that i should be receiving. The dealer at jeep chrysler at local state diagnosed as the rack and pinion and needed to be replaced.i travel out of state and during my visit the dash board lights are out again and disables me not to see how fast i am going or how much gas is in the car. I take the car to the dealer and the dealer reports it's the instrument cluster.
Shortly after purchasing my 2014 jeep cherokee latitude i began feeling the sensation of wheel shimmy in the car.i first noticed during a right hand turn at accelerating the vehicle throughan intersection.the best description i can give is as if a cv joint was loose and a shimmy in the vehicle and steering resulted. When at a complete stop and accelerating this shimmy occurs even when not turning right.feels like front left wheel? i took to dealer twice. At first they acknowledged the sensation to me and said they went to lot and drove a new cherokee to see if that same feel happened. And it did.told me it was the way they were.???i continue to have this issue and am very distraught about it. I called mfg client care & reported. They instructed me to take back to dealer and call them after dealer has the vehicle. I did that. This time the dealer says they are not able to replicate the problem when they test drive the car. They say all components look tight with no wear. Jeep has 2500 miles on it. This is a safety concern. I am being told that to just continue driving the vehicle and if a complete break occurs, they will fix then.this is unacceptable.
When accelerating from 5 to 10 mph there is a shake in the front end of the car, after speeding up it seems to disappear.i have found several links where people are having the same issue.
The transmission has had issues since i got the car, the dealer has done several software updates but none completely solve the issue.the car feels like it wobbles when it accelerates from a stop and they cannot seem to fix this problem or admit that there is one.also, when you turn the steering wheel it makes a grinding or whining noise and i have brought it back twice for this.they just grease the system and it stays quiet for maybe 10 miles.i'm concerned that this could lead to a much bigger issue in terms of safety if it loses steering to some degree.
Transmission failed while driving at about 60 mph on a highway.lost power, lost power steering.could barely steer car to the side of the road.turned off, waited, restarted and it ran fine.service transmission light came on for a while, then went off after about 50 miles.this happened for the second time on june 27, 2016.after the first time several months ago we took the vehicle to the dealership for a software update,this is really dangerous.losing power and power steering while traveling down a highway at 60 mph could result in an accident if it happened in traffic.luckily for us, traffic was light so we we able to get off the road on both times this has happened.must be a software defect, as the engine is running fine.
While towing our jeep behind a class a 24 foot motorhome traveling about 50 miles an hour on a bumpy roadthe jeep started shaking violently and trying to pull to one side or the other. We slowed down but it continued until we came to a complete stop in the middle of the road.cars behind us cleared out away because i'm sure they thought it was going to break loose.we of course were scared and concerned as we had no idea what was happening.we are in a very remote area with no cell phone service and concern about danger to us and other travelersas we had no place to pull off. We did a thorough walk aroundconcerned about flat tires or a broken tow hitch.i recall an article in motorhome magazine concerning "death wobble "in 2014 and 15 jeep cherokee's. We did a youtube search and internetand found out there is a history of this problem that jeep is trying to correct but itdoes not seem to be working.if we had been towing the jeep with a pick up truck we probably would've been flipped off the road, luckily we are in a big heavy motorhome.motorhome owners may find out about this as time goes on but these jeeps will be traded to uninformed owners that may pullthe jeep with a smaller vehicle.the name death wobble all over youtube has me concerned as how the name came to be.i really feel this is an accident waiting to happenwhile being pulled by lightweight rv or suvs or alreadyobviously has happened but not reported. It is in a very limited situation but nevertheless owners and potential owners should be made awareand a better fix should be forthcoming. An article can be found in motorhome magazine for november 2016 and the previous issue .
The contact owns a 2014 jeep cherokee. While driving 40 mph, the steering seized without warning. The vehicle was taken to an independent mechanic who diagnosed that the power steering module needed to be replaced. The vehicle was repaired. The local dealer was not contacted. The manufacturer was not notified of the failure. The failure mileage was 58,000.
2014 jeep cherokee latitude v6 3.2 liter hasright front wheel shimmy on right hand turns andon acceleration after stops. Dealer said that this is normal due to torque of engine and horse power of engine.
Takata recallcar bucking when shifting into gear. Also there was a knocking noise when driving at different speeds and when turning the wheel or going over bumps.it got so bad that it sounded like my tire was going to fall off or the underneath of my car. Also my car was shaking when it would hit a bump. There was also a whining noise that would occur when i turned my wheel either way.this problem has been occurring for almost two years now, everytime i brought it back to the dealer they stated that my "car was fine" was not until i brought it to another mechanic that they told me it was my front passenger wheel ball joint.this would occur while the car was on the highway or side roads, as long as the car was in motion. Also my car would have problems when shifting. The car bucked on my on the highway when i was going 65 the car lights started flashing and i got warning lights stating to put car into desired gear, check oil and transmission. I pulled into the break down lane and put the car in park. Turned the car on and off & the same thing happened.
The contact owns a 2014 jeep cherokee. The contact stated while driving at various speeds and attempting to make a turn the steering wheel ceased without warning. The vehicle was turned off and back on and the vehicle operated as intended. The vehicle was taken to lithia chrysler dodge jeep ram fiat of santa rosa located at (2727 dowd dr, santa rosa, ca 95407) to be diagnosed. The mechanic was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was made aware of the failure but offered no assistance. The approximate failure mileage was 29,000.*dt*dtconsumer stated when the ignition is turned off, vehicle is started the steering problem goes away. Problem has occurred 5 times.
Vehicle has been a constant headache.purchased aug 21, 2018. December something broke, ended up being a transfer case shattered. Damaging our radiator.a week after picking up i still felt the vehicle was off and tried to return to dealer,they didn't have another trailhawk and said they would call me when they did. A few months gone by of hearing nothing. We did a tire rotation and noticed a huge difference in wear. Obviously the front end hasnt been right for months as ai originally complained about.scheduled the vehicle in for service again to find it needs a wheel bearing replacement. Received the vehicle back and the notice the passenger rear is still making a lot of noise, enough you can hear over the radio,and the steering feels tight and pulls to the left.
While driving the vehicle, all of a sudden there was a shutdown of the vehicle's computer/electrical system, a loss of any steering control, an immediate vehicle deceleration with no ability to correct by accelerating, and a loss of braking control.
The contact owns a 2014 jeep cherokee. The contact stated while the vehicle was operated at approximately 20 mph, the vehicle experienced a loss of power steering. The service power steering and 4 wheel drive warning indicators illuminated. The steering wheel required excessive force. The vehicle was driven back to the contacts residence. The vehicle was then towed to the dealer where it was diagnosed that the power steering rack needed to be replaced. The manufacturer was notified of the failure but did not offer any further assistance. The failure mileage was approximately 65,000.
I was driving on a highway. I made a complete stop at the traffic light when red. On green traffic signal, the car placed itself into no motion. The car activated the following warning lights: parking brake, service engine, stability control, and the monitor displayed service transmission. This problem has been repetitive along with a cat purr during acceleration since first day of new purchase.
The contact owns a 2014 jeep cherokee. While flat towing the vehicle with the rv and driving over very rough terrain at 25 mph, the jeep would wobble out of control. As a result, the contact would lose control of the rv. When the failure occurred, the contact would have to pull to the side of the road to correct the failure. When the vehicle was restarted after it had been towed, the stability control and steering warning lights would illuminate. The manufacturer and dealer were contacted about the failure, but were unable to resolve the failure. The failure mileage was 290,006.updated 01/20/16*lj
Experienced an uncontrollable car wobble problem three times, while flat towing our 2014 jeep cherokee behind our motor home in september on trip from wyoming to michigan.an irregularity in the highway initiates a violent side to side wobble of the entire vehicle which appears to attain a natural frequency that requires bring the vehicle to a complete halt to stop the oscillating.the third time this occurred was life threatening on i-80 south of chicago at rush hour with five lanes of traffic at 60 plus mph.luckily, i was in the outside lane where i could get my rig off to the shoulder and stopped.this is a major safety issue which other people are experiencing with the new jeep cherokee.even though chrysler specifically designed the new jeep cherokee to be flat towed behind a motorhome, and was one of the main reasons i bought the vehicle,the unpredictable danger the wobble prohibits flat towing.a fast growing number of consumers who experiencing the same problem need assistance from chrysler on how to remedy this problem.please instigate an investigation into this issue with chrysler as there has been no acknowledgement of the problem on their part.we have our travel plans on hold until we can have a remedy to the problem.
Vechical lost speed, stalled, no power. Will not excell.engine light and etc light on. On a city street in motion. It looses steering and will stall also. I replaced the battery.
While in motion, the car stalled. The car would not then shift to any gear. After continuously trying to shift gears, the car would jump from park to drive. Literally jump. I had to drive home (a few blocks) with my hazards on praying all the way. I called huntington beach jeep first thing in the morning. They towed the car to the service dept. I was told the transmission would be fixed. I tried to upgrade out of the shotty cherokee to a grand cherokee for safety reasons but the dealer would not forgive the negative equity in the car as we've had it for a year. He insisted we put more money down and have a car payment of $600-700 dollars. We refused. We feel jeep does not care about the safety but only the number of cars they sell each month which is a same. Thank god we didn't have a car accident as they my family would be planning a funeral. Maybe that is what it will take.
I have experienced the 'death wobble' several times in the past two years while towing my 2014 jeep cherokee latitude behind my class a motorhome. In 2016 the last occurrence, and the most worrisome for me, occurred while driving at highway speed on an interstate highway on a major trip in september. Approaching a construction zone, there was a cross-over from the west bound lanes into the eastbound inside lane. This cross-over had a difference in cross-slope and an abrupt change of grade. Traffic was going at about 40-45 miles per hour at the point of the cross-over. The wobble occurred just as i was crossing from the westbound to eastbound lane. It was a violent wobble, with a huge side sway happening at the rear of the motorhome. I slowed down as much as i could. I put on my flashers and continued at approximately 10 miles per hour until i was able to find a cross slope in the median where i was able to pull over and stop. Until i found this area, i was fighting the wildly swinging rear end of my motorhome and the jeep wobbling back and forth behind me. And once i had stopped and knew i could resume my trip and that this episode of the wobble was over, i could not get back out onto the one-lane westboundtraffic lane because of the backup of traffic that had built up behind me while i was driving at 10. From this point until i returned home, i was afraid every time i hit a bump or rough section of the interstate that i was going to trigger another wobble, but fortunately i did not experience another episode that trip. I'm at a point now where i'm afraid to tow my jeep. The only reason i purchased it was because the jeep literature i researched before i bought it stated that it could be towed four wheels down (with the active drive ii transfer case set to neutral per the owner's manual) with no restrictions on speed or distance when towing.
I am the owner of a 2014 jeep cherokee. In the two years since i've owned my car, i've experienced 30+ instances in which my car stops working in the middle of operation. It's happened while i've been driving on the interstate, in the middle of intersections, and just about every other type of road possible. It usually occurs after i make a turn or come to a hard stop. The car will immediately, and completely randomly, come to a stop. The wheel will no longer work, nor will the engine. It comes with no warning. I will then have to turn my car on and off several times before i can get it in motion again. I've taken it to multiple mechanics and the only solution seems to be to get an oil change, though i am not quite due for one when this happens. After research on the internet, i've found this is a common occurrence amongst jeep owners and the car is eating through an abnormal amount of oil. Jeep is well aware of this problem and has done nothing to fix it. The jeep dealers i've taken my car to don't give any alternatives to fixing this problem. This is extremely dangerous and it's only a matter of time before someone is killed or severely injured as a result of this.
Again, i just got back the car from the dealership at around 4pm (12/3). The work order says that they have changed/replaced the adaption part of the car to re-learn to drive. So, i drove it home. Around 510pm, in the middle of the rain the car stopped again. Luckily again, that im not in the freeway.the same thing, the car stopped and the dashboard gave me a message to shift gear and the car started to shake/jitter. I called the tow truck and they towed it again to the glendale dealership. This is the 4th time that it happen, with the same problem. I am risking my life and my family's life. Please help!
2014 jeep cherokee.consumer writes in regards to vehicle wobbles and sways when flat towing behind consumers motor home and parking brake issues.the consumer stated the wobbling or swaying occurred when a rough spot was hit in the road.the consumer stated the incident happened several times. It was an intermittent problem and can not always be duplicated. ...updated 03-10-16 updated 11/01/2017
I nearly had a catastrophic accident when the vehicle went into a "death wobble" as a result of a defect in the vehicle when being towed four down. This should be a recall for jeep vehicles with the active drive ii transmission. I purchased the vehicle in 2014 with the knowledge of jeep it was going to be towed behind a motorhome.
The contact owns a 2014 jeep cherokee.the contact stated that the vehicle began to shake excessively whenever the accelerator pedal was engaged from a complete stop.the vehicle was towed back to the dealer since the contact was concerned about the safety risk while driving the vehicle. The failure occurred twice in the first week that the contact purchased the vehicle from the dealer. The dealer did not perform a diagnostic test to determine the cause of failure. The manufacturer was notified of the failure. The approximate failure mileage was 458.updated 08/12/14*lj the consumer has since traded the vehicle. Updated 09/18/14
Upon acceleration before reaching 30 mph the wheels wobble, to the point of tires shaking. This is an ongoing problem. A star case was opened with chrysler in august 2014 for a solution to this ongoing problem. Have had it into the dealership(front axles being replaced) on several occasions but still no fix for the problem a year later. It has gotten to the point where i am feeling unsafe driving this vehicle. Update 9/15/15*cwupdated 12/13/2017
This car has been looked at by chrysler group llc for steering/transmission issues 4 times since march 22,2014. There has been two software updates that have not corrected the problem. There is a safety issue driving the vehicle that needs to be addressed before someone gets really hurt or killed.
Drove my cherokee off the lot and notice a wobble.took back the next day.employee drove it with me and felt it.wanted to wait for the 3000 mile oil change to see if things settled in after being driven.finally at approximately at 8000 took it to be checked.they kept the vehicle said they couldn't release it to me until repairs were made.replaced the front axels and bolts.on 12-31-16 at about 23,000 miles loud noise started took it in. Advised it needs a new drive shaft and wasn't safe to drive so given loaner.the first incident happened at low speed, the recent incident was very obvious at about 10-15 mph
While driving home from work the vehicle jerked and the transmission service light came on. Once the light came on the vehicle would not drive faster than 10 mph and the rpm were at like 4000. The transmission has been weird since day one. I brought the vehicle in and they reprogrammed the computer. It still acted funny after the reprogramming. There were times i would be traveling on the highway and would lose any sort of accelerating when the gas pedal was pressed. It would then kick in all of a sudden. All the issues regarding the transmission and its shifting hard were told to the service tech and i was told they couldn't find the problem. Also the front end steering linkage makes very loud noises when turning the wheel from left or right. This was also explained to the tech who said he couldn't find the issue. Yet the truck still makes the noises anytime it does it. This is not something you expect to deal with after purchasing a new vehicle which is not 2 years old. Especially it is the reason i bought this so i wouldn't have to worry about spending money on an old car and for dependability.
When accelarating at highway speeds, the steering wheel will shake/vibrate violently. The shaking and vibration can be felt through most of the car and will only stop once you have stop accelerating. The shaking will also start when slowing down from highway speeds. The most shaking tends to be when at 3000+ rpm
Vehicle showed no warning lights, dash lights flashed, then vehicle engine stopped, no steering, no brakes. Unable to move vehicle into neutral. Vehicle was in motion at 45 miles per hour on the road, going straight.
Bought a $55,000 jeep. Got a call from the dealership atlantic chrysler in northfield nj 10 days later to schedule for a service recall on the steering. They let it leave the showroom knowing there was a recall in affect. Saw the story about this on gma this am, wanted to report, not right at all!
I'm having a few problems with my vehicle, i just bought it used with approximately 111,000 miles. My main concern is my steering wheel becoming very hard to turn while trying to park or ease out of parking. Every time i back out, it doesn't let me turn my wheel which was very difficult because i didn't want to hit anyone/anything. Also, this morning on 5/23/2018, all my lights on my dash board came on while on my way to work, and my steering wheel became stuck while cars were behind me. Luckily, it was in a residential neighborhood. I had to rotate the steering wheel very hard to pull over. I hope no one else goes through this while driving. This is very unsafe. Hope to find a resolution.
Transmission shifting problems causing hesitation and/or forward lurching, high engine revving, front end wheel hop. All warrant a huge safety concern. Vehicle has been in for service 13 times over the last 14 months and has still not been repaired. Several star cases opened with no resolution. All concerns confirmed by technician test drive on 6 different occasions and has currently been in the shop for five days.
Was stopped at a red light in an intersection when my instrument cluster/screen lit up with the following:cel onabs/brake lights onservice parking brake on4x4 system disabledodometer flashingupon all those messages/lights coming on we lost all power steering control to the vehicle. Speedometer was not functioning while attempting to move the vehicle out of the interaction into a nearby parking lot. Once safely parked in the parking lot we turned off the car and turned it back on again to the same messages/lights turning on. We regained power steering after we turned it off and back on but all other issues persisted. Called for a tow back to the dealership.chrysler claimed it was a bad abs module. I am filing a safety complaint for poor electrical design if an abs module has the ability to bring down the entire computer system in the 2014 cherokee this can pose a serious hazard to all vehicle operators.
Multiple times after fueling up my vehicle my car will start to shake and sputter and just stall. Has happened while on the highway with my family and almost caused a bad wreck. Most recently it happened again on local streets. Dealer keeps saying they can't figure it out but i videotaped the issue. Also when fueling up the vehicle it gives a problem and takes forever to fuel up and spits gas out and back on to me . I don't feel safe driving this car anymore with my family and fca doesn't want to acknowledge there is an issue and says just fill the tank up only 3/4 .. Something needs to be done !!
When at an average rate of speed (55mph) while driving on a curve (there is a bump in the road at the spot i am referring to), when the jeep hits it, it has a death wobble in the front end!!!cruise control speeds up on a very small decline in the road every time used!!!from a stop, the car has a hard shift when beginning to press accelerator!!!hands free voice gets my voice request wrong almost every time!!!
2014 jeep cherokee. Service transmission message comes on screen, transmission make loud noise, engine shuts down. Hard to control vehicle. Almost crashed. Dealer says transmission faulty. Second time this happened
On several occasions, our jeep cherokee has begun to "wobble" severely while being flat towed behind our motorhome.this occurred three times on a recent 2,000 mile trip.the "wobble" is so severe that we have to bring the motorhome to a complete stop before the car begins to track normally.we have had it happen when we ran over a particularly rough expansion joint on the interstate.going from 65 mph to a complete stop on a busy interstate is extremely dangerous.another example of it being very dangerous is when the "wobble", occurs when we are in a construction zone where there are rough roads.coming to a complete stop in heavy traffic in a construction zone also creates a situation that can cause an accident.we pull the jeep behind a 40' 2013 newmar dutch star.our tow bar is a blue ox avail 10,000 lb tow bar.we keep the motorhome and tow bar in good condition and i don't believe our equipment is the cause of the "wobble".we have contacted jeep on two occasions and have been told they are aware of the situation and that they have a "fix" for it.i have tried to procure the "fix" from jeep but i have been unable to do so.i am asking nhtsa to force jeep to immediately release the "fix" for the wobble issue immediately at no charge .my wife and i are leaving on two trips, one the last of april and one in the middle of may that will total nearly 10,000 miles.we want to get the repair completed prior to our leaving due to the safety concerns.jeep was made aware of this by the family motorcoach association several months ago and reported the problem in their january 2016 magazine.i feel jeep has had ample time to prepare and distribute information and parts to repair this problem.
The contact owns a 2014 jeep cherokee. While driving 65 mph in the rain, the windshield wiper motor failed and the exterior and interior lighting shut off. The contact coasted the vehicle to the side of the road. Once the vehicle was restarted, the lights turned back on and the vehicle operated normally. The vehicle was taken to bemidji chrysler center (located at 755 paul bunyan dr nw, bemidji, mn 56601, (218) 751-8006) where it was diagnosed, but a failure could not be found. In addition, while driving 35 mph, the steering wheel seized and the brake pedal failed to stop the vehicle when it was depressed. As a result, the contact crashed into a fence. There were no injuries. A police report was not filed. The dealer was not notified. The manufacturer was notified of the failure and did not assist. The vehicle was able to be driven from the scene and was not diagnosed for the brake and steering failures. The approximate failure mileage was 37,000.
My daughters jeep cherokee sport 2.4l at 62000 miles has shut down with no warning while driving. It has stopped entering city streets and when braking hard to avoid another car. When the vehicle stops and suddenly its steering wheel gets hard to steer . The dash comes on with an error on screen saying, "car must be in park in order to shift." turning the key does nothing until we try multiple times.
According to owners manual and jeep, this vehicle is designed and capable of being flat towed behind an rv. There was a supplemental document from jeep advising if you experience a wobble when towing you need kit 683214ab. This needs to be mandatory as it happened twice in the last month after towing thousands of miles,the jeep will start violently wobbling when driving requiring the rv to fully stop in order to recover.on the two occasions, there was no warning.the first issue the car was swinging so much it damaged the rear passenger car tire rim by hitting the curb.luckily there were no bikers or pedestrian at the time.the rv was traveling less than 25 mph on flat street roads.the first time we turned a hard right and was +200 from the turn.the second time we turned left and about +200 from the turn. The jeep is configured with supplemental braking, lights, tow bar, and break away kit.we tow it with a 40' diesel pusher rv about 34k lbs.my request is to have jeep make this fix mandatory instead of elective.
Towing the jeep 4 wheels down behind my 38' diesel pusher motorhome, the jeep started jerking back and forth quite violently, enough to cause a serious shaking in the rear of the 30,000 lb. Motorhome.brought the vehicle(s) to an immediate stop, checked both vehicles carefully, and could find no cause.continued on with no shaking or problem.about four hundred miles further, after a 90degree turn at less than ten mph, it did it again.once more i brought the rig to a complete stop, and then continued with no shaking.on my 5000 mile trip this occurred approximately seven times.the only apparent commonality was that in most cases the jeep had gone over a rough patch (railroad track. Raised bump in road, towed over a curb) and most events occurred at speeds under 30 mph.i have found there are others others towing the new style jeep cherokee who are experiencing the same problem.i am not new to towing; i have towed other jeeps over 200,000 miles with no problem.i truly believe there is a fault with this vehicle.
While driving approximately 25 mph, the vehicle experienced a loss of power steering. The service power steering, 4 wheel drive, and check engine warning indicators illuminated. In addition, the steering wheel required excessive force to turn. The vehicle was driven back to the contact's residence and then towed to the dealer where it was diagnosed that the steering gear module needed to be replaced. The manufacturer was notified of the failure, but did not offer any assistance. The failure mileage was approximately 50,125.
Since when i first flat towed (july 2014) my 2014 jeep cherokee behind my diesel pusher motorhome the front wheels and axles will wobble significantly causing safety concerns that the vehicle will break loose or render the vehicle not drivable. This occurs at any speed on uneven roads surfaces. In order to stop the car from wobbling you must bring the motorhome to a complete stop regardless if you are on an interstate in heavy traffic, on a long bridge with no shoulder, city streets in rush hour traffic, on a steep mountain pass, etc. I have talked to jeep several times but cannot get any action. They act like i do not know what i am talking about. They never heard of it.a recent article in february2016 family motor coaching says fca knows about the problem and has a fix yet when i call i get the run around. One person said that fca was developing a kit that owners may purchase sometime this year. This problem should be a recall and parts and installation provided free. My case number at jeep is 28673568. Another rv season is starting with jeep owners towing there jeeps behind there motorhome, how long must we wait for fiat chrysler automobiles to recognize this problem and notify jeep cherokee owners about this problem and how fca is going to correct this problem. Note: rewriting the towing instructions will not stop this problem.
Note:this issue is with the 2014 jeep grand cherokee ecodiesel engine:on the 1st occurrence, after merging on highway with 4 passengers, at approximately 55-60 mpg, vehicle began to violently shudder/vibrate, with shuddering steering wheel difficult to control.shuddering stopped when removing foot from accelerator, and started shuddering again when i began accelerating.it happened several more times on the way home, and has continued to vibrate/shudder intermittently every day since.it seems to primarily happen around 7th/8th gear at 55-60mph, but has also happened going around 40mph.research shows this is a common problem with the 2014 ecodiesel engine, and could very easily cause a fatal accident.
The contact owns a 2014 jeep cherokee. While driving 60 mph, the vehicle rocked back and forth. The power steering shook violently and seized. The vehicle was taken to the dealer where it was diagnosed that a flat towing wiring kit was needed. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was approximately 5,000.
I had just picked up my jeep 2014 cherokee trailhawk from the dealership following the s-55 recall software update.(my vehicle was deemed not to need the new transaxle wiring harness parts, only the software update.)upon leaving the dealership, the battery light and alarm chime came on while making a u-turn and the steering became very hard at low speed.at the next traffic light, i experienced a loss of steering as slowing to a stop.when the light turned green, i was able to complete the left turn as the steering re-engaged upon acceleration. I immediately pulled into a parking lot and had extreme difficulty turning into a parking space, as steering went out again as the brakes were applied and speed decelerated to a stop.i was able to limp vehicle back the short distance to the dealership by keeping off the main highway and using parking lots and back streets. This occurrence of events was the same as my husband experienced prior to the s-55 transaxle wiring harness recall software update, except he eventually also lost all emotive power (complaint # 10915926).the service technician at the dealership could not replicate this issue, possibly because i inadvertently turned vehicle off in service lane, which may have reset the system temporarily.
I do not know if this is a safety issue but i am concerned.my jeep has been in twice to the dealer for noisy steering and i am scheduled to take it in again this week for the same issue. The dealer has been unable to repair it.it is continuing to make noise.the noise is worse when the weather is cold outside.i have noticed that others on the internet have complained of this same issue with this new model of jeep cherokee.
This is the third incident in which the computer of the jeep cherokee has malfunctioned. I had it serviced for the second time just two weeks prior to this incident for the check engine light turning on and then the transmission failed. In this particular accident, the screen froze, my phone was charging and when the screen froze my phone was powered off along with the charging port, and then when i went to brake due to it being a red light and car in front of me the brakes and steering wheel locked on me and i was unable to brake or switch lanes. A service light flashed at me when everything froze but then disappeared. Of course, after the car had been off and turned back on, there were no issues. This is not the first time the car has frozen on me. I'm unsure of the better term to describe this. But this time resulted in an accident which was not in my control due to my brakes and steering wheel locking. I was told two weeks ago my car was up to date on all service issues. Apparently this was incorrect and needs to be addressed with jeep. I also have yet to receive any safety recalls regarding the known transmissionissue and the brake hack due to the 3g and uconnect computer systems. This is a safety hazard and needs to be addressed and fixed.
I have a 2014 jeep cherokee latitude that is a lemon. It jerks really hard when you take off from a stop, it loses power while driving down the road, the steering gets really tight and you can barely turn the wheel while driving, if you dont wait for the car to jerk twice when you put it in drive it will go backwards in reverse while in drive, the radio and climate controll constantly reset do to power failure, sometimes it dont want to start, the check enine light did'nt even come on until a week after the problems started, it throws warning lights like low tire pressure or traction controll when nothing is wrong, and the dealership wants to charge me $800 (that i can not afford) just to see what they need to do to try and fix it. They don't even know whats wrong or if they even can but they expecet me to pay them!!! i have only had my car 15 months and it only has 38,000 miles on it,and now i find out that it has went way down in value due to all the recalls. What can i do????
At 42,500 miles the steering gear went down causing the car to say service parking brake, brakes, and transmission while i was driving down a city street.the power brakes and power steering stopped functioning at this time while i was driving.
The contact owns a 2014 jeep cherokee. While driving at a low speed, the vehicle stalled and the steering wheel became difficult to turn. The contact had to apply force to the steering wheel in order to steer the vehicle. The check engine warning indicator illuminated. In addition, whenever the heating or air conditioning units were activated, a mold odor emitted from the air vents. The vehicle was towed to a dealer, but the cause of the failure was unable to be diagnosed. The dealer speculated that the software needed to be reset. The vehicle was repaired. After the repair, while driving down an incline at various speeds, the accelerator pedal was depressed and the vehicle hesitated to move forward. The rpms increased. The vehicle was taken back to the dealer and the software was reset. The vehicle was repaired, but the failure persisted. The vin was included in nhtsa campaign number: 16v529000 (power train); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 15,000. Parts distribution disconnect.
Vehicle wobbles/shakes/vibrates upon acceleration from a stop - now is doing it intermittently at other speeds - first repair on 7/22/14 "install sop front axle assemblies & drive 300 miles to completely break in a half shaft" - after the 300 miles and no change to the problem- second repair 8/18/14 "install sop rear motor mount, align engine with 2 other side mounts - driving it off the lot after this repair did not fix the problem - at this time chryslerhas no fix for the problem - i no longer feel safe driving this vehicle and have received no substantive information that it is safe to drive - as a matter of fact i'm having trouble getting an update from chrysler other than they no there is a problem and they are working on it.
We leasedthis car in 3/14 with the thought of problem free driving. The first week we felt as though the car was hopping when shifting. Then the steering wheel would squeak when you turned it (found that odd). Took it back to dealer they did a flash change but did not road test it. They said we need struts and they are on back order till who knows when. So now we set here afraid to drive it but still have to make payments. I am a 68 year old women who does not want to drive a year old car. Oh btw the car still does hop when it shifts. Can anyone point me in the right direction to turn this car in?
It vibrates it revs up when in gear it shakes code u11c2,u0001000,u04200,u010100,u000288,u012100.
When i'm on the highway going 65-75 and there's dips in the road my steering wheel and front tires shake out of control and i have to press the brake pedal to make it stop.
Was sent chrysler csn s13 safety recall due to flat-tow issue behind motor home.vehicle begins to sway l to r violently if it is moved onto shoulder or change is surface.chrysler to add wire harness which keeps battery on during tow to re-center steering wheel.battery is dead in 3-hours if this fix is added.vehicle was sold to us as towable platform and not disclosed of these issues.this issue occurred while leaving our home development and turning right last october 2015.the vehicle corrected itself when stopping and continuing.after reading several complaints in fmca, i've decided to take to dealer and write formal safety complaint.this is second safety complaint behind transmission issue which was created some months ago.there have been several recalls on this vehicle.this issue can damage the vehicle as well as our motorhome.solution fo wire harness is not acceptable for us due to battery failure and should not be to any other customer purchasing this vehicle (as advertised) as tow vehicle.
My vehicle between 50,000 to 62500 miles have been shutting down with no warning while driving. It has stopped entering highway and on city streets. When the vehicle stops and suddenly its steering wheel locks up and i cannot steer vehicle. I have already paid for myself to get alternator replaced, cabin filter, new spark plugs, and several batteries and problem still exists. I have had this vehicle 17 months.
Wobbly and shimmy front end on acceleration. Only in 2nd gear from 1700-2000 rpms. You can feel the vibration throughout the whole car, mainly steering wheel and seats. It happens approx. 6 times out of 10 when the car accelerates from a stop.
We have flat towed our jeep according to manual since we purchased in 2014.on a few occasions we had intermittent wobbling of the motorhome which we thought was due to water in the motorhome's holding tanks.on recent trip we had traveled less than ten miles on the highway when our jeep tow car began to swerve violently from side to side.we were driving straight between 55-60 mph with no on-board water.a driver behind us stopped and said there was something wrong with our jeep since it was swerving violently from side to side, not the motorhome. We inspected everything and there were no flat tires and continued slowly. The event occurred repeatedly after wecrossed a bridge or patch of rough highway. We eventually unhitched the jeep and my wife followed behind the motorhome without incident.my wife later learned through social media that mopar issued a wiring harness to repair the lack of power to the steering system when the jeep is flat towed. We were never warned of this issue by mopar and could have had a serious accident if we were towing with a smaller motorhome.we called mopar and they confirmed a repair kit was available but that it may void our extended warranty. We purchased the wiring harness but have not scheduled the repair.also, we were told we must pay our $100 deductible for the repair.this is a safety issue for all jeep owners that are unknowingly towing a jeep that could go out-of-control at any moment.please respond on actions being taken to warn other owners and make mopar accountable for their defective design.i am an engineer by trade and design processes that prevent safety and quality issues.mopar is not being transparent with this dangerous problem lurking under the hood. I may be reached at [xxx] for more information or [xxx].information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
While parking the vehicle, the parksense feature disabled on its own. Immediately thereafter, the red lightning bolt indicator light appeared on the dash, which has been known to be associated with the electronic throttle control, glow plugs, swirl motor failure (low pressure in rail or fuel rail pressure malfunction) and also speed sensors. The vehicle then revved up on its own without acceleration while my foot was positioned firmly on the brake pedal.immediately following that, the word "transmission" appeared on the dash, then the check engine light, then the collision indicator as if a car crash had occurred, which it had not. Finally, the power steering became very stiff.drove the vehicle to the dealership it was purchased from and they said the codes were unknown like hieroglyphics.left vehicle there.the following monday the dealership informed me there were 3 software upgrades that were needed on the vehicle, however, those upgrades did not correct the problem. Technician also informed me the car was not safe to drive and they didn't feel safe driving it themselves and got off of the highway during a test run.the technician further explained the vehicle had 3 test runs and failed all 3 and it was beyond their expertise so chrysler engineers would be consulted this week.lastly, the technician informed me i "may be ahead of a recall issue."the car is 5 and half months old.i ordered the car, meaning, i had it made/built from the manufacturer. It was not a car purchased from the lot. Therefore, no other drivers of the car and it is brand new. It is a safety concern, especially since the cherokee has been out of production for many years until the 2014 release.as a side note, i remember an incident that occurred the week prior when the vehicle had difficulty shifting gears (automatic transmission). Instead it stalled and revved on its own.
In cooler and cold temperatures the steering makes a grinding and dragging noise when turning the steering wheel both right and left.the chrysler dealers have a technical service bulletin on this problem but when the strut is lubricated the problem reappears in a week or never goes away at all.the service technicians act like this is not a problem, but this type is issue does not go away, it just gets worse. Maybe the strut mounting bushings also need to be replaced or the struts themselves may need to be replaced on a proper vehicle recall by your agency.this noise happens with the vehicle both stationary and moving until warm up occurs after driving for 5 minutes or 4 miles.this happened when the car was brand new and every cold spell since.
Shortly after starting our 1500 mile trip on july 14 crossing a bridge the monaco diesel pusher motorhome towing a 2014 jeep cherokee 4x4 latitude with active drive ii shook badly front-to-back and side-to-side and would not stop until i pulled over to the side of the road.normally a bump will cause the mh to shake front-to-back momentarily.i got out and checked around and under both vehicles and found nothing amiss. Got in and headed on our trip.a couple of times that day the mh shook when hitting a bump but not as violently as earlier.no more shaking on the trip and no apparent damage.the jeep had been disengaged and reengaged from the motorhome a couple of times with no sign of damage.we traveled from bryce canyon national park to capital reef np on 20 july over a curvy, hilly highway.at capitol reef we disconnectedthe jeep andfound the passenger side tow bar/tab had damaged the shroud in the front of the jeep.we drove the mh and jeep separately to moab, ut for repairs.when the mechanic removed the lower front shroud on the jeep and inspected the damage he found the welds on the jeep aluminum bracket that the tow-bar base-plate was fastened to were broken on the passenger side and cracked on the driver's side.we continued driving both separately to our home.
When towing the 2014 jeep cherokee behind my rv and driving over rough road surfaces, rutted road surfaces or uneven railroad crossings, the steering axle starts to oscillate and shakes the rv and jeep violently. The only way to stop the oscillation is to come to a complete stop. This is very unsafe when operating on freeways or state highways.i have (1) had the rv inspected and (2) purchased a new tow bar with an immobilizer kit (factory installed) and had the jeep cherokee (3) aligned (computerized). I believe that the problem is centered around the 2014 redesigned model in which jeep utilizes a rack and pinion steering system that permits the steering axle to oscillate while being towed in all wheel neutral.the 2014 jeep cherokee is the 3rd jeep that i have towed behind a rv. The prior jeeps were both jeep grand cherokees (2007 and 2012) and i never experienced this problem with either one. The oscillating problem began with the redesigned 2014 model.i have had the jeep inspected at several jeep dealerships and have been told that they can not duplicate the concern and could not find a cause of the concern by road testing the jeep. The road test ultilized consisted of test driving the jeep. The oscillating issue is not while "driving" the jeep - it is while "towing" the jeep in all wheel neutral.
#1-car jerks itself out of lane very heavily to the left, almost turns itself left on it's own when lane sense is turned on but not sensing the lane (white indication light).car does not jerk left when lane sense is sesing the lane properly (green indication light).#2-park sense flashes on the screen 5-6 times while i?m driving.it thinks i?m parking while driving the car or slowing the car down into a turn lane.it literally displays the diagram of car with yellow bars showing how close i am to something while driving or waiting in a turn lane, however, there were no cars or obstacles ahead of me, nor am i parking.at one point i was pulling the car left into the left hand lane to turn into my neighborhood.i was not at a full stop, but almost, in the left-hand turn lane.park sense flashed 5 times on and off each time a car passed me in the other direction.#3-lane sense cannot sense the lane 90% of the time on main streets, only highways.
Engine seems to budge the car along with a popping noise when the gear shifts. Icons appear on my dash, gear blinks on dashboard and gear shifter, stiff steering wheel, hard time starting up and after the car is turned on the engine sometimes cuts off.
There is a vibrating sound coming from the center of the steering wheel. You can feel it when touching the center of the steering wheel. The vehicle is in motion when this happens have taken it in 4 times to be repaired it still is doing the same thing. The transmission stopped and would not go after turning the engine off and restarting it it would go but lights still on. Had it towed to dealer.
The contact owns a 2014 jeep cherokee. The contact stated that while driving at approximately 15 mph, the front driver's side wheel was wobbling. The failure occurred on multiple occasions. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 2,000.
While driving approximately 25 mph, the vehicle experienced a loss of power steering. The service power steering, 4 wheel drive, and check engine warning indicators illuminated. In addition, the steering wheel required excessive force to turn. The vehicle was driven back to the contact's residence and then towed to the dealer where it was diagnosed that the steering gear module needed to be replaced. The manufacturer was notified of the failure, but did not offer any assistance. The failure mileage was approximately 50,125.
The contact owns a 2014 jeep cherokee. While driving 40 mph, the steering seized without warning. The vehicle was taken to an independent mechanic who diagnosed that the power steering module needed to be replaced. The vehicle was repaired. The local dealer was not contacted. The manufacturer was not notified of the failure. The failure mileage was 58,000.
The contact owns a 2014 jeep cherokee. The contact stated while the vehicle was operated at approximately 20 mph, the vehicle experienced a loss of power steering. The service power steering and 4 wheel drive warning indicators illuminated. The steering wheel required excessive force. The vehicle was driven back to the contacts residence. The vehicle was then towed to the dealer where it was diagnosed that the power steering rack needed to be replaced. The manufacturer was notified of the failure but did not offer any further assistance. The failure mileage was approximately 65,000.
2014 jeep cherokee.consumer writes in regards to no replacement parts available to complete recall notices 15v-461,15v-509 and 15v-393.
The contact owns a 2014 jeep cherokee. The contact received notification of nhtsa campaign numbers: 15v393000 (structure) and 15v509000 (visibility). The parts to do the recall repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.updated 1/12/2016 updated 2/4/16
The contact owns a 2014 jeep cherokee. While driving 40 mph with a motor home attached, the vehicle began to violently shake (death wobble) without warning the vehicle was taken to a dealer where it was determined that an add on tow package was needed to tow. In addition, the contact mentioned that he purchased the vehicle under the premise of it being ground towable. The manufacturer was made aware of the failure. The failure mileage was approximately 18,000. Updated 04/28/17 *ljupdated 10/11/2017
The contact owns a 2014 jeep cherokee. The contact stated that the recall notice for nhtsa campaign number: 15v393000 (structure ) was received in september of 2015. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The contact had not experienced a failure.
The contact owns a 2014 jeep cherokee. The contact received notification of nhtsa campaign numbers: 15v393000 (structure) and 15v509000 (visibility); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. Updated 04/13/16*lj
The contact owns a 2014 jeep cherokee. The contact stated that while the vehicle was parked, the liftgate had to be manually opened. The failure recurred on several occasions. The vehicle was not diagnosed or repaired. The contact received notification of nhtsa campaign numbers: 15v393000 (structure), 15v509000 (visibility) and 15v461000 (equipment), however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the failure. The approximate failure mileage was 17,500. Updated 12/03/15*ljupdated 12/21/15.
The contact owns a 2014 jeep cherokee. The contact received notification of nhtsa campaign number: 15v393000 (structure). The dealer stated that the part was not available and would take two days to be delivered from boston. The dealer failed to provide the part. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.
Water is filling the inside floor on vehicle on drivers side.causing mold build up.probably same as the r67 recall on same year of jeep.they are this vin doesn't fall under same recall but having the same issue.body cowl leaking into cabin.happens at all times as long as there is moisture outside.
Transmission skips gears and sometimes is extremely slow to start getting the car going (acceleration) (every road including when you are stationary.the body of the car continuously shakes if you are driving on a smooth road (like you can hear the body of the car <shell of the car> (highway, city, straight and turning)when backing up, the car will break immediatley if there is nothing in the way causing a serious safety hazard. (backing up, or driving in the city it will break and i can't override the system making it very easy for someone to rear end you)this vehicle needs to be deemed unsafe to drive and recalled.
I pulled into a parking space in front of ace hardware on main street in east islip new york. I put the car in park. As i took my foot off the brake the car continued moving forward and hit a stack of wheelbarrels in front of the hardware store. It damaged my license plate on the front end of the car the license plate bracket and put a significant crack in the paint on the front bumper.i have also noticed that at other times when i put the car in park and take my foot off the brake the vehicle moves forward or backward as much as 2 inches after being put in park.this occurred on june 23rd 2020
The contact owns a 2014 jeep cherokee. The contact received notification of nhtsa campaign number: 15v393000 (structure) however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2014 jeep cherokee. The contact received notification of nhtsa campaign number: 15v393000 (structure) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
There is water entering the vehicle in the rear passenger seat and in the spare tire cargo area when it rains.it is pooling up in these areas and there are electrical components right by this.
The contact owns a 2014 jeep cherokee. The contact received notification of nhtsa campaign numbers: 15v393000 (structure) and 15v509000 (visibility); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owned a 2014 jeep cherokee. The contact stated that the vehicle's frame fractured. The failure occurred without warning. The vehicle was taken to the dealer where it was confirmed that the frame fractured and needed to be replaced. The vehicle was also taken to an independent mechanic where the frame was repaired; however, the vehicle abnormally wobbled. The manufacturer was notified of the failure. The vin was invalid. The failure mileage was approximately 19,000.
My son was driving and rear ended someone. His airbags did not deploy yet the vehicle showed an alert on the dash stating the airbags had deployed. This happened driving straight on a city street.
Sunroof seals melts and completely rips off.i have had it replaced several times while under warranty.of course now it is not under warranty and continues to do it.
While pulling onto a state highway, my rear liftgate opened on its own, even though it was shut and latched when i initially took off.there were no warning beeps or lights before or during this event.my 35 pound dog was thrown out onto the highway.
The contact owns a 2014 jeep cherokee. The contact received notification of nhtsa campaign numbers: 15v393000 (structure) and 15v509000 (visibility); however, the part was unavailable to perform the repair. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.
The jeep cherokee has a plastic skid plate underneath. The first incident happened when i hit a puddle of water, pulling the front edge of the skid plate loose. At that point, anytime my speed reached 45mph it would vibrate, making a very loud noise. I called the dealership and took it in the next morning. The tech said he sees this all the time, the plate is held on with plastic bolts. They repaired in 30 min, no paperwork. The same thing happened again in feb2015. I took the vehicle in to the dealership for an oil change and asked that they re-secure the skid plate. I was advise it was done. It happened again in mar2015, and i returned to the same dealership for this problem, along with several recalls. I was told they would put metal screws in to repair it. The 4th time it happend was june2015, mileage appx 7500. This time was much worse than prior, as when the skid plate came loose, the plastic was flipped under so it was dragging the ground at all times (not just vibrating at increase speed).
5 recalls since i bought it brand new september 2014 . When you step on the gas, car sometimes won't move then jerks into motion & other times it starts off in 3rd gear. Soon after purchase, noticed extreme condensation inside windows. Back right floor board was soaked with water? & condensation under the right front seat. Dealership can't figure it out. Most recently ,radio display not working properly. Noticed getting shocked when opening the door. Rear hatch sometimes won't open the the power lift button is pushed
Driving in the freeway and have an accident due to the malfunctioning front collision warning and the not working sensors
Water has leaked in to my vehicle and caused issues with the electronic parking brake to short out and need to be serviced. The epb now automatically engages itself when putting the vehicle in park, causing us to be stranded. Upon investigation, it appears as though numerous individuals with my vehicle that have a sunroof experience the same issue, possibly due to drainage tubes installed by jeep that they did not make owners aware of.
The contact owns a 2014 jeep cherokee. The contact received a notification of nhtsa campaign number: 15v3930000 (structure:body); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
I was in an accident severe enough to total the vehicle but none of the many air bags deployed. I rear ended a vehicle on the freeway.i was just concerned since i am unaware what speed i was going at the point of impact.the front of my vehicle was pushed back toward the windsheild pretty far. Unfortunately, i don't have any pictures.i just wanted to express my concerns.we did test the car and there aparently no failure of the air bag system, so maybe no problem.
The contact owns a 2014 jeep cherokee. The contact received notification of nhtsa campaign number: 15v393000 (structure)however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2014 jeep cherokee. The contact received a notification of nhtsa campaign number: 15v393000 (structure) and nhtsa campaign number: 15v509000 (visibility); however, the parts for the recall repairs were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. The vin was not available.
Water is coming in through the floorboards when it rains while i am driving ortake it through the car wash soaking the carpeting and floor matts because their are body seams that are pulling apart an separating. The car is a 2014 with 20, 430 miles on it and has a clean carfax. Jeep dealer says they can't help.i need a body shop.sounds like a factory defect.i have had the car 6 weeks and i have made 1 payment on it.not happy and no one is in a hurry to help!!
I was driving down the highway. When i heard a loud gunshot noise and glass everywhere. I looked up and noticed it was my sunroof. There was no cars in front of me. Because the first thing i thought maybe a rock hit it. But as i got out and looked and check out the incident sunroof was pushed up. Meaning if the rock cat hit it it would be pushed in towards the vehicle. Since it was pushed up believe me to think the engine may have misfired or some kind pressure was in the vehicle that needed to be released. My truck is now in jeep being investigated buy jeep to see if it's something that they are responsible for which they are. But i know they are going to try and put it on my insurance and then we are going to have big problems.
The contact owns a 2014 jeep cherokee. The contact received notifications of nhtsa campaign numbers: 15v393000 (structure) and 15v509000 (visibility) however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2014 jeep cherokee.the contact received notification of nhtsa campaign number: 15v393000 (structure);however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time to provide the part to do the repair. The contact had not experienced a failure.
Note:this issue is with the 2014 jeep grand cherokee ecodiesel engine:on the 1st occurrence, after merging on highway with 4 passengers, at approximately 55-60 mpg, vehicle began to violently shudder/vibrate, with shuddering steering wheel difficult to control.shuddering stopped when removing foot from accelerator, and started shuddering again when i began accelerating.it happened several more times on the way home, and has continued to vibrate/shudder intermittently every day since.it seems to primarily happen around 7th/8th gear at 55-60mph, but has also happened going around 40mph.research shows this is a common problem with the 2014 ecodiesel engine, and could very easily cause a fatal accident.
Rear right door handle just falls off when trying to operate the door, preventing entry into the door.many complaints online about this defect.
I was getting gas with my baby in the car with me when i tried to shift into park the car was stuck. The emergency brake engages itself. When i looked around and in the back i noticed water in the spare tire wheel well. I understand the electrical component to the emergency brake is underneath this. I followed the water trail (it rained the night before) and saw a huge crack in my frame when the lift gate was up. Which, to me is where the water is coming from. I got it to my dealership, somehow and it's there currently. I called my insurance company, they will not cover because i did not have an action that caused this problem (such as an accident). They advised me this is a manufacturing problem.
I have been calling local dealerships (ancira and ingram park) on and off since june/july of 2016 and every time someone from the service department claims they're too busy to schedule and appointment and will call me back in a week or so. No one ever calls me back, seemingly refusing to handle the recall.
The contact owns a 2014 jeep cherokee. While towing the vehicle with a motor home and driving 50 mph, the vehicle began to vibrate (death wobble). The vehicle was taken to a dealer on multiple occasions where it was diagnosed that the vehicle needed to be equipped with a flat tow wiring kit. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 18,000.
I started my car to warm it up and in about five minutes time the car was on fire.the vehicle was parked in front of my home.the fire department was called and was able to put it out.just a few days ago my insurance company told me the cause was due to an electrical malfunction. The car was a complete loss.
Shortly after starting our 1500 mile trip on july 14 crossing a bridge the monaco diesel pusher motorhome towing a 2014 jeep cherokee 4x4 latitude with active drive ii shook badly front-to-back and side-to-side and would not stop until i pulled over to the side of the road.normally a bump will cause the mh to shake front-to-back momentarily.i got out and checked around and under both vehicles and found nothing amiss. Got in and headed on our trip.a couple of times that day the mh shook when hitting a bump but not as violently as earlier.no more shaking on the trip and no apparent damage.the jeep had been disengaged and reengaged from the motorhome a couple of times with no sign of damage.we traveled from bryce canyon national park to capital reef np on 20 july over a curvy, hilly highway.at capitol reef we disconnectedthe jeep andfound the passenger side tow bar/tab had damaged the shroud in the front of the jeep.we drove the mh and jeep separately to moab, ut for repairs.when the mechanic removed the lower front shroud on the jeep and inspected the damage he found the welds on the jeep aluminum bracket that the tow-bar base-plate was fastened to were broken on the passenger side and cracked on the driver's side.we continued driving both separately to our home.
In august while flat towing our jeep behind our motorhome we experienced some violent shaking after making a left turn. We did not think too much about it at that time, thinking maybe we had hit an uneven spot in the road.a few days later the shaking occurred again--this time taking a right turn.again, we thought it was an isolated incident.we continued on our trip and several days later it happened again on a straight, but bumpy road.all three times we had to bring our motorhome to a complete stop.i began to research to see if other rv'ers had ever experienced this problem and i came across numerous forums citing the same problem, but at that time there was no specific cause.however, most of the events occurred while towing jeep cherokees.and, it seemed that while being very aggravating, these events happened during very slow driving and were probably not dangerous to us or other drivers.for the rest of our trip, we maneuvered corners and bumpy roads carefully and slowly.we felt we could manage this problem safely thinking it only happened at slow speeds.how wrong we were!we just returned from an 8 day road trip that turned into a nightmare.we had a couple of incidents of wobbling while driving slowly, but then while driving at around 55, an 18 wheeler passed us on a narrow road (we were going opposite directions) and the jeep began shaking violently causing the motorhome to also shake. We thought it was caused by the wind force.we braked and came to a complete stop, got out to check the vehicles and discovered the tow bar had bent by the force of the shaking.there was no damage so we started back on the highway.later, driving around 65 mph the jeep started shaking, very unexpectedly. After stopping, we discovered the front of the jeep severely damaged and almost torn off from the towbar..
The contact owns a 2014 jeep cherokee. While in park, the liftgate was activated but failed to function. The contact also stated that the liftgate independently closed while the contact was behind the vehicle. The contact sustained lower back injuries that did not require medical attention. In addition, the contact stated that while driving at 35 mph, the accelerator pedal was depressed and the vehicle jerked before moving forward. The failure recurred on numerous occasions. The vehicle was taken to a dealer who was unable to diagnose or repair the vehicle. The vin was included in nhtsa campaign numbers: 15v393000 (structure) and 15v509000 (visibility) however, the parts needed to repair the vehicle were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 3,000.
Sometimes the lift gate comes down on your head.this happens randomly and is not caused by pushing the lift gate button.the vehicle is stationary when this happens.
The contact owns a 2014 jeep cherokee. The contact received a notification of nhtsa campaign number: 15v393000 (structure) however, the part for the recall was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2014 jeep cherokee. The contact received a notification of nhtsa campaign numbers: 15v393000 (structure); 15v509000 (visibility); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. Vin tool confirms parts not available.updated 1/19/16 ln
I was traveling on route 18 a 55 mph road yesterday and hit some ice or center rumble strips in the road.my car went into a large ditch.the front end of my car is severely damaged.the driver side airbag did not deploy.i find this very disturbing.definitely a safety issue!!
The contact owns a 2014 jeep cherokee. The contact received notification of nhtsa campaign numbers: 15v393000 (structure), 15v509000 (visibility), and 15v461000 (equipment); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure. Parts distribution disconnect and vin tool confirms parts not available.
The contact owns a 2014 jeep cherokee. The contact stated that the vehicle was unstable while towing at any rate of speed. The failure occurred without warning. The vehicle swayed violently back and forth. The dealer (bear chrysler dodge jeep ram, 1127 pine st, berwick, pa 18603, (570) 752-3617) was unable to replicate and diagnose the cause of the failure. The manufacturer was notified and stated that they would research the concern. The vehicle was not repaired. The failure mileage was not available.
The contact owns a 2014 jeep cherokee. While the vehicle was stationary, the power liftgate would not open when prompted with a key fob. Upon opening the liftgate manually with a key, the contact noticed smoke exiting from the cabin of the vehicle and flames under the control module near the spare tire. In addition, the contact noticed that there was approximately a half of gallon of water in the bottom of the trunk of the vehicle. The contact extinguished the fire. A police report was not filed. There were no injuries sustained. Paulding chrysler dodge jeep ram of dallas, georgia (1246 old griffin rd, 30157 (770)443-2277) was made aware of the failure and sent an inspector to inspect the vehicle. The vehicle was not repaired. The dealer was made aware of the issue. The manufacturer was made aware of the issue and determined that the vehicle was already repaired per nhtsa campaign number: 15v393000 (structure) and that it was no longer the manufacturer's responsibility. The failure mileage was 40,000.
The contact owns a 2014 jeep cherokee. The contact received notification of nhtsa campaign numbers: 15v393000 (structure) and 15v509000 (visibility); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Updated 1/15/16
3 months after ordering my jeep the transmission started shifting really hard and making noises, then started to leak fluid.took it in to the shop where they couldn't move it from the show floor.the transmission was bad.took them 30 + days to get my car back to me.didn't install the transmission correctly and they broke the guard, as well as the passenger door handle fell off.after multiple return trips to correct the hard shifting this car was deemed a lemon.
Water intrusions into my car door on driver-seat during the rainy days. I had to release the pooling water inside the driver-seat door by removing panel clips at the bottom of car door.
The contact owns a 2014 jeep cherokee. At 65 mph and attached to an rv, the vehicle began to wobble violently. The contact stated that the failure occurred on several occasions. The contact stated that the vehicle detached from the rv and was damaged. The vehicle was taken to the dealer where it was determined that the wiring harness would have to be repaired to flat tow the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 40,000. ..updated 02/14/17...updated 05/17/17 the consumer requested a status update. Updated 08/03/2017updated 12/06/2017
The contact owns a 2014 jeep cherokee. The contact received notification of nhtsa campaign number: 15v393000 (structure) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owned a 2014 jeep cherokee. While driving 55 mph, the contact smelled a strong burning odor and noticed smoke emitting from the front passenger door. Within several minutes, the vehicle was engulfed in flames. The manufacturer was made aware of the failure. The vehicle was destroyed. The failure mileage was 16,532.updated 8/21/15 updated 12/1/2015
The contact owns a 2014 jeep cherokee. While driving on the highway, the contact noticed smoke inside the vehicle. He then noticed that the automatic door locks on the driver's door caught fire. The fire started within the door and was burning through the door panel. The driver pulled over and the occupants exited the vehicle. The fire department arrived and contained the fire to just the driver's side door. There were no injuries. The contact's wife was driving at the time of the failure and inhaled a lot of smoke. A doctor's appointment was scheduled for december 18, 2019. A police report was not filed. The contact was unsure if a police report was filed. John greene chrysler dodge jeep ram (910 jamestown rd, morganton, nc 28655, (828) 584-5337) stated that there were no recalls and informed the contact not to tow the vehicle to their facility. The manufacturer was contacted and stated that they would send a team to investigate the failure and inspect the vehicle damage. The vehicle was towed back to the contact's home. The failure mileage was 42,000. *dt*dt
The contact owns a 2014 jeep cherokee. The contact used the remote to open the liftgate, however, when attempting to close the liftgate with the automatic button, it failed to close. The contact had to manually close the liftgate. The contact later tried again and the failure recurred. The vehicle was taken to a dealer where it was diagnosed that the liftgate control module needed to be replaced. The vehicle was not repaired. The contact received notification of nhtsa campaign number: 15v393000 (electrical system) however, the part for the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 10,000.
The contact owns a 2014 jeep cherokee. While attempting to utilize the liftgate, it failed to operate using the remote. The contact stated that the failure occurred on several occasions and the liftgate had to be used manually. The contact received notification of nhtsa campaign numbers: 15v393000 (structure) and 15v509000 (visibility); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the failure. The failure mileage was 7,000.
The contact owns a 2014 jeep cherokee. While driving at a low speed, the accelerator pedal was depressed and the vehicle jerked before moving forward. In addition, the contact stated that the liftgate was activated and failed to function intermittently. The vehicle was taken to a dealer where it was diagnosed that a modular needed to be replaced. The vehicle was repaired, but the failure recurred on numerous occasions. The vehicle was taken back to the dealer where it was diagnosed that the modular needed to be replaced. The vehicle was repaired on multiple occasions, but the failure persisted. The vin was included in nhtsa campaign numbers: 15v393000 (structure) and 15v509000 (visibility) however,the part needed to repair the vehicle was unavailable. The manufacturer was not notified of the failure. The failure mileage was 10,000.
The contact owns a 2014 jeep cherokee. The contact received notification of nhtsa campaign numbers: 15v509000 (visibility) and 15v393000 (structure). The part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact was experiencing a failure with the rear liftgate button failing to open. The contact had to manually open the rear liftgate. The approximate failure mileage was 20,000. Parts distribution disconnect. Vin tool confirms parts not available.
2014 jeep cherokee.consumer writes in regards to recall notice repairs.the consumer stated the rear hatch came down on her head. In february 2015, the transmission went out.
Tow the jeep behind motorhome and while traveling about 45mph the jeep started to shake out of control causing the entire motorhome to sway side to side. Had to completely come to full stop to correct, this has happened two times. Contacted jeep and filed complaint for fix which they will not help with cost. Have a case number on file.
We use this car as a daily driver and also flat tow it behind our motorhome. We are unable to continue to tow the car,because it has a dangerous front end wobble while being towed. We have ten years experience towing cars behind our motorhome. I have been told by other owners of the same model that they have experienced the same problem. Jeep has been informed, but has taken no action to correct the problem. We feel this wobble could result in serious injury or death it not corrected. Thank you [xxx] and [xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).'
While attempting to back my 2014 jeep cherokee 4x2 into a parking space between 2 parked cars on the left side of a one way street, the car slid to the left slamming the left rear quarter of my car into the right front of the parked car causing damage to both cars. I was attempting to back up into a space on a slightly inclined street. I had to apply some extra power to my jeep. However it went sideways instead of straight back into the parking spot. I thought i did not plan the maneuver correctly but what happened is that my rear left tire lost traction to the road which made the car travel sideways instead of straight. I had reported some rubbing noise coming from the tires earlier in the week and some minor ply in the steering wheel to the dealer. They could not duplicate the rubbing noise and reported fixing the steering wheel. I picked up the car only to find out that problems were still the same. I am guessing that there is a major flaw in the esc that made the car perform in that flawed manner. The esc light came on after that hit and would not go off. The steering wheel now more crocked. Andthe rear left wheel looks like bent. I had the car towed to the dealer on monday but they would not consider looking at it until the accident is fixed. So now it is in the shop.
Very noticeable wobble in the front (possibly the right side) of the jeep when starting from a dead stop and/or turning right from a dead stop.had front axles replaced (on less than 2000 miles on a $33,000 vehicle!!) at dealership and on the drive home from picking up the vehicle, the wobble happened when i left a gas station - from a dead stop and turning right.this seems to happen after i've driven it for awhile and the vehicle is warmed up.i'm nervous this will become a safety issue and i've seen many other posts from people having this same issue.i am not happy about a wobble in a brand new vehicle and won't just "deal with it."i am concerned that this is a deeper issue than the axles and i will be left stranded on the highway someday.
The contact owns a 2014 jeep cherokee. The contact stated that making a right or left turn and proceeding from a stop, the front passenger side of the vehicle would abnormally shake. The vehicle was taken to the dealer on multiple occasions where the failure was unable to be determined. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 2,125 and the current mileage was 3,200.updated 8/28/14 updated 11/6/2014
For being a jeep and be advertised as off-road, i have never been off-road and my vehicle needs engine studs replacements.the motor has a lot of vibration when stops and transmission bounce when changes gears.i believe is a bad part because i could notice since new but now is very hard.
Front end axle boot leak and subsequent shake/vibration in front end on acceleration and right turns mostly. Went into "limp mode" upon driving during low speeds on more than one occasion with check engine and service transmission lights coming on. No good computer history stored in engine computer to determine problem even happened. Shake has continued even with replacement of both front axles. Limp mode and warning lights haven't happened since transmission wiring harness and transmission computer were replaced . Has been serviced by two local dealerships for over a month and have had customer service contact with chrysler/jeep customer service about issues since transmission problems. Engaged in lemon law action because purchase dealer has stated on more than one occasion that the shake is a characteristic of the 2014 model of jeep cherokee, "all of them have it on their lot" so there is nothing to fix. I just don't want this to be a larger issue with more vehicles involved so i am reporting my problems.
The contact owns a 2014 jeep cherokee. While driving 35 mph on an uneven road surface with another vehicle hitched to the vehicle, it began to shake violently. The vehicle was taken to the dealer but was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 12,000. Ma 10/14
At the time i discovered the problem my jeep was stopped. I had just towed it behind my motorhome for 40 miles. The frame to which the tow bar is attached had all the welds broken on both sides of the jeep. The frame pieces are aluminum. Pictures will be attached. I think this is extremely serious as there is little or no indication of a problem until the vehicle completely breaks free. This is not the first problem with this vehicle. A pdf file will be included in the attachments...updated 11/16/17 consumer stated attention needs to bring a possible design and or a manufacturing defect on my 2014 jeep cherokee. This involves the aluminum front frame assembly of the jeep which does not appear to be able to withstand the rigors of being towed behind a motorhome on the nations highways. Also, the front wheel wobble (death wobble) could have contributed partially to the failure, however that was also a design flaw.updated 9/18/18
The contact owns a 2014 jeep cherokee. The contact received notification of nhtsa campaign number: 14v392000 (suspension) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The first incident in october jeep came to complete stop on highway.also would accelerate on its own. It was towed to dealership. They drove it sent info to chrysler they said it needed transmission replaced. Was in shop 22 days. Dec.30 2014 towed back to dealership, for several issues. Would not take off when you pressed gas pedal after 2 attempts it lunge and began moving , driving in traffic pressed the brake and it did not slow down instead it speed up after pressing break harder it slowed. Few days later it would not shift outsounded like it in first gear.they once again replaced thetransmission and updated the soft ware . It sounds like the shocks are bad but they didn't address this issue either. It rides and feels like it sways all over the road.this jeep cherokee latitude was bought new in 2014 . I think it isseriously a road hazard.
From a stop the 2014 jeep cherokee 3.2vvt v6 4x4 often creates a wobble feel while shifting through lower gears. The jeep's wobble isn't felt through the steering wheel but the passengers can feel the wobble and also the driver can feel in in the gas pedal upon acceleration. Upon deceleration the transmission makes a hard clunk feel when nearing a complete stop. The vehicle does not feel safe to drive as it feel the vehicle will leave you stranded. *latest updates were applied by the dodge dealer with no change in drive ability.
Vehicle wobbles/shakes/vibrates upon acceleration from a stop - now is doing it intermittently at other speeds - first repair on 7/22/14 "install sop front axle assemblies & drive 300 miles to completely break in a half shaft" - after the 300 miles and no change to the problem- second repair 8/18/14 "install sop rear motor mount, align engine with 2 other side mounts - driving it off the lot after this repair did not fix the problem - at this time chryslerhas no fix for the problem - i no longer feel safe driving this vehicle and have received no substantive information that it is safe to drive - as a matter of fact i'm having trouble getting an update from chrysler other than they no there is a problem and they are working on it.
I have been calling local dealerships (ancira and ingram park) on and off since june/july of 2016 and every time someone from the service department claims they're too busy to schedule and appointment and will call me back in a week or so. No one ever calls me back, seemingly refusing to handle the recall.
2014 jeep cherokee.consumer writes in regards to vehicle wobbles and sways when flat towing behind consumers motor home and parking brake issues.the consumer stated the wobbling or swaying occurred when a rough spot was hit in the road.the consumer stated the incident happened several times. It was an intermittent problem and can not always be duplicated. ...updated 03-10-16 updated 11/01/2017
Jeep cherokee recall. I live in colombia and i have a jeep cherokee 2014. This truck has left defective in brakes, transmission always.i have not been informed by "demcautos" about the recall.demcautos.demcautos is the concessionaire where buy my vehicle.
The contact owns a 2014 jeep cherokee 4x4. The contact received a notification for recall nhtsa campaign number: 14v392000 (suspension). However, the parts were not available. The contact stated that the manufacturer had exceeded the reasonable amount of time for repair. The dealer stated parts were not available for repair. The manufacturer was made aware of the delay. The vehicle was not repaired. The contact had not experience the failure.
I was driving down a straight, flat road about approaching an intersection and a light which just turned green.was going about 25-30 mph at the moment when it sounded and felt like a tire popped in the rear of the jeep.i rolled to a stop, pulled off to the side and noticed the tire wasn't popped, but that my rear passenger tire was now resting on the wheel well.i got down to look under and saw that a thick metal bar had snapped in half, which in turn snapped my axel, and ripped my suspension out with it.i got the vehicle towed to the local shop, they looked at it and said they had never seen this happen before.when towing the jeep, they needed to wrap it with extra straps since the damage was so significant they could not tie the chains under the car in the rear.i am currently trying to get jeep to send an evaluator.i currently have a case open with them.
Experienced an uncontrollable car wobble problem three times, while flat towing our 2014 jeep cherokee behind our motor home in september on trip from wyoming to michigan.an irregularity in the highway initiates a violent side to side wobble of the entire vehicle which appears to attain a natural frequency that requires bring the vehicle to a complete halt to stop the oscillating.the third time this occurred was life threatening on i-80 south of chicago at rush hour with five lanes of traffic at 60 plus mph.luckily, i was in the outside lane where i could get my rig off to the shoulder and stopped.this is a major safety issue which other people are experiencing with the new jeep cherokee.even though chrysler specifically designed the new jeep cherokee to be flat towed behind a motorhome, and was one of the main reasons i bought the vehicle,the unpredictable danger the wobble prohibits flat towing.a fast growing number of consumers who experiencing the same problem need assistance from chrysler on how to remedy this problem.please instigate an investigation into this issue with chrysler as there has been no acknowledgement of the problem on their part.we have our travel plans on hold until we can have a remedy to the problem.
Mac haik dodge chrysler jeep ram; 10/15/2014 - visited service center for inspection to confirm recall affected my jeep.they indicated that it did and would order parts for replacement. 03/05/2015 - still no parts or repairs completed, called dealer on 3 occasions in the last 5 month and they stated that parts are still on order.
On several occasions, our jeep cherokee has begun to "wobble" severely while being flat towed behind our motorhome.this occurred three times on a recent 2,000 mile trip.the "wobble" is so severe that we have to bring the motorhome to a complete stop before the car begins to track normally.we have had it happen when we ran over a particularly rough expansion joint on the interstate.going from 65 mph to a complete stop on a busy interstate is extremely dangerous.another example of it being very dangerous is when the "wobble", occurs when we are in a construction zone where there are rough roads.coming to a complete stop in heavy traffic in a construction zone also creates a situation that can cause an accident.we pull the jeep behind a 40' 2013 newmar dutch star.our tow bar is a blue ox avail 10,000 lb tow bar.we keep the motorhome and tow bar in good condition and i don't believe our equipment is the cause of the "wobble".we have contacted jeep on two occasions and have been told they are aware of the situation and that they have a "fix" for it.i have tried to procure the "fix" from jeep but i have been unable to do so.i am asking nhtsa to force jeep to immediately release the "fix" for the wobble issue immediately at no charge .my wife and i are leaving on two trips, one the last of april and one in the middle of may that will total nearly 10,000 miles.we want to get the repair completed prior to our leaving due to the safety concerns.jeep was made aware of this by the family motorcoach association several months ago and reported the problem in their january 2016 magazine.i feel jeep has had ample time to prepare and distribute information and parts to repair this problem.
Shortly after starting our 1500 mile trip on july 14 crossing a bridge the monaco diesel pusher motorhome towing a 2014 jeep cherokee 4x4 latitude with active drive ii shook badly front-to-back and side-to-side and would not stop until i pulled over to the side of the road.normally a bump will cause the mh to shake front-to-back momentarily.i got out and checked around and under both vehicles and found nothing amiss. Got in and headed on our trip.a couple of times that day the mh shook when hitting a bump but not as violently as earlier.no more shaking on the trip and no apparent damage.the jeep had been disengaged and reengaged from the motorhome a couple of times with no sign of damage.we traveled from bryce canyon national park to capital reef np on 20 july over a curvy, hilly highway.at capitol reef we disconnectedthe jeep andfound the passenger side tow bar/tab had damaged the shroud in the front of the jeep.we drove the mh and jeep separately to moab, ut for repairs.when the mechanic removed the lower front shroud on the jeep and inspected the damage he found the welds on the jeep aluminum bracket that the tow-bar base-plate was fastened to were broken on the passenger side and cracked on the driver's side.we continued driving both separately to our home.
Jeep cherokee 2014 strut bushing. When i turn in my jeep cherokee it makes noises. The front two bushings have started to dry up. The jeep is driven in mostly city roads. It is our family car need it to be safe!
The owner of a 2014 jeep cherokee latitudepurchased this vehicle in may of 2014. Within 3 months i noticed having problems with the dash board with lights or instrument cluster not coming on when vehicle is started. I figured it was a fuse and did not immediately have a concern, but this has occurred at least three times. I take the car to the dealer and reported grinding noise when i turn steering wheel, dash lights going out, and concern of not receiving the gas mileage that i should be receiving. The dealer at jeep chrysler at local state diagnosed as the rack and pinion and needed to be replaced.i travel out of state and during my visit the dash board lights are out again and disables me not to see how fast i am going or how much gas is in the car. I take the car to the dealer and the dealer reports it's the instrument cluster.
On 10/18/2015, while flat towing my 2014 jeep cherokee at approximately 60 mph on i-5 near san clemente, ca behind our rv, we suddenly experienced a violent side to side swerving sensation.while working to control the rv, i viewed via the rear camera, the cherokee rocking side to side, violently shaking the rv.the 2014 jeep cherokee is specifically designed to be flat towed behind the rv, and was connected to the rv with a blue-ox towing system.i had previously towed the jeep cherokee approximately 14,000 miles prior to this event with no problems.the violent swaying continued through the braking process, and did not cease until the vehicle came to a complete stop.after stopping on i-5, a preliminary investigation did not identify an obvious cause such as a flat/soft tire on the rv or jeep, loose or damaged tow bar. I slowly exited the interstate and parked in a safe location for a closer inspection.turning the jeep's ignition to "on" without starting, i noticed my check engine light and electronic stabilitycontrol light were illuminated.after checking various rv forums, i discovered that others with 2014 jeep cherokees had experienced the same issue which seems to resolve itself after stopping the vehicle.i continued on my journey without any additional problems andthe warning lights on my dash reset within a day or so.it appears to be a unique problem to 2014 jeep cherokees according to various rv forums.my 2014 jeep cherokee is equipped with the active drive ii transmission specifically designed for flat towing behind my rv.
The contact owns a 2014 jeep cherokee. The contact stated that the vehicle experienced severe veering while being towed by the contact's motorhome. The contact stated that the vehicle must come to a complete stop in order for the veering to stop. The vehicle was taken to the dealer where it was diagnosed that the wiring harness was inferior and needed to be replaced with an updated one. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 25,000. ...updated 09/19/16
The contact owns a 2014 jeep cherokee. While driving at 35 mph, the vehicle would vibrate. The contact received a recall notification for the rear suspension shock absorber; however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 8,500.
Grinding noise in front end, shifting hard with loud clunking noise, high pitch squeal when cold, engine miss when drive like a shutter, shift the car in drive - car went into drive but wouldn"t engage and dash was flashing like the computer didnt know what it was doing, exhaust sputtering noise.
After dealership replaced transmission at 30,000 miles for improperly shifting we noticed a burning smell and noticed new transmission was slipping and not shifting properly. We called the dealership and was advised that the not get it in to be checked for another week and a half. At 9:10pm i went around the corner about 4 blocks to visit with a friend and left and came back to my home where i noticed smoke coming from underneath the hood. Upoing the hood i saw light from a flame and extinguished it using a garden hose. Minimal damage but fire non the less. Chrysler corporate stated i can not drive it and to let it sit un touched. I have a daughter to get to school and jobs to do that pays my bills. Three days pass i call chrysler again and state i am going to fix the vehicle my self and send them a bill. I tighten the transmission lines they did seem loose. No transmission still leaking. 15 days later still no word from crysler. I have a $28,880 paper weight in my front yard costing me $380 a month. I have called crysler every day for a 2 weeks and all they can tell me is " its in our legal department". No call, no loaner, nothing. An expensive paper weight costing money.
Every oil change i must pay for a four wheel alignment.i have went through two sets of tires in the year of 2018. Rear alignment goes out of alignment all of the time.dealer that i get my car oil changed at says this is too much for any car.
The contact owns a 2014 jeep cherokee. The contact received notification of nhtsa campaign id number: 14v392000 (suspension) however, part was unavailable to perform the recall repair. The vehicle was taken to a dealer and the mechanic confirmed that the vehicle experienced the failure but no further information was provided. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 3,500.
The contact owns a 2014 jeep cherokee. While the vehicle was being flat towed, it vibrated uncontrollably. The contact stated that there was a death wobble to the vehicle. The vehicle was taken to the dealer where it was diagnosed, but the faiulre could not be duplicated. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 300.
When accelerating from 5 to 10 mph there is a shake in the front end of the car, after speeding up it seems to disappear.i have found several links where people are having the same issue.
The car stalls when pressing on the gas then jolts into gear making it feel and sound like i've been hit from behind, it is slow to accelerate at times and other times it accelerates extremely faster when i lightly push the gas, it will also decelerate at times when trying to accelerate, the electrical will flash all the signals and tell me to service the transmission after i fill my tank mostly and the car will shut off when i stop at a light and jerk until input it in park and turn it off while sitting in traffic. The controls to the lift gate do not always work when pressed inside of the vehicle. The check engine light is constantly on when i took it to the dealer the diagnostic said it was a sensor and valve but the dealer kept the car for a week and only changed the oil which was not needed and shut the light off only for it to come back on one day after i had to demand they fix my car or give it back because they were just holding it on the lot, the suspension and shocks are off they keep wearing my tires and the button for the shift gear fell off while i was attempting to put the car in gear which is an obvious defect
Four wheel drive selection system was totally inoperative.nine speed automatic transmission does not shift into 9th gear automatically. In manual shift mode 9th gear is selected and tach does not drop to indicate higher gear ratio.software was updated but still same problem - #rrt14-040 - was flashed twice but no difference.code reader shows same problem even when update was completed.
The contact owns a 2014 jeep cherokee. The contact stated that the vehicle was unstable while towing at any rate of speed. The failure occurred without warning. The vehicle swayed violently back and forth. The dealer (bear chrysler dodge jeep ram, 1127 pine st, berwick, pa 18603, (570) 752-3617) was unable to replicate and diagnose the cause of the failure. The manufacturer was notified and stated that they would research the concern. The vehicle was not repaired. The failure mileage was not available.
Car went into neutral for no reason at all. I had to coast to the side of the road. After unplugging the battery and plugging it back in i had lower gears to make it to h-e-b the ship. They said nothing was wrong with it and reset the codes and sent me on my way after two days. He ships harder and gets much less gas mileage
The contact owns a 2014 jeep cherokee. The contact stated that while accelerating from a complete stop, the front end of the vehicle experienced severe vibrations and once the speed reached approximately 20 mph, the failure stopped. The vehicle was taken to the dealer who was unable to diagnose the cause of the failure. The manufacturer was notified of the failure. The failure mileage was 100.
At 1300 miles, our brand new jeep cherokee began to wobble between 15-20 mph while on a trip.we stopped at the closest jeep dealer, who knew right away what the problem was- warped axles from the factory.we were told it was safe, and returned home.our dealer replaced the axles.no fix.the wobbling began to get worse.took to dealer.rear engine mount replaced (torque strut).no fix.returned to dealer.dealer had no clue.the regional chrysler rep drove it, who subsequently hung up the phone on me after telling me that i needed to change how i drive, and this is normal for this vehicle.i assure you- this is not normal!now we are stuck.dealer won't fix, or replace.star case is all but closed on us.i am afraid to operate this vehicle.an "unknown" wobble is a serious safety risk to myself, my family, and other drivers.after scouring the internet, and seeing this is a huge problem, i believe these vehicles need to be taken off the road until the "unknown" wobble problem is corrected.
In less than a year chysler jeep has replace transmission, radio, read trunk door handle. Dec 5 2015 car started jerking again like this may -july 2015 and then @3:30pm 12 /5 /15 cherokee stop in the middle of the intersection of 13 mile & utica. I had my 7yr old in the car and avoided traffic accident pulled over and it suddenly stopped again. Fortunately was able to get home was only five minutes away. Placed complaint to chrysler they towed the vehicle 12/7/15. However yesterday 12/7/15 @6pm roseville chrysler jeep dealership service:(888)409-5930 called to tell me it was my error that jeep cherokee stop working because it was "due an oil change in october". I told repair shop my husband and i need to speak to a manager because 1st i received no light signal or notification from this digital display stating i needed an oil change which is provided by 2014 jeep cherokee second there is no way the vehicle should have been dry out of oil unless there is leak or something caused oil to dry up. This vehicle is a lemon and is dangerous and all i want is to exchange for another vehicle that is not a cherokee.july 2015 chrysler customer care dept. Said my case warranted a vehicle replacement but since roseville chrysler jeep have received their money from allay bank they refuse to assist me. This vehicle is dangerous and want to cancel my lease agreement -i pay my $380 lease on time every month i deserve a reliable vehicle from roseville chrysler jeep
Starting at the beginning of this month my car will randomly shut off and state to 'shift gear into park' the gear shift lights on all letters light up red and the car takes about 20 minutes to start back up. Today it happened three times in a row while in the car with my daughter and it has me petrified. We went up the hill by our home and it happens and the car started going backwards.
The contact owns a 2014 jeep cherokee. The contact received notification of nhtsa campaign numbers: 15v041000 (air bags) and 14v392000 (suspension); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. ..updated 05/19/15the consumer stated the recall was completed. Updated 9/16/2015
While drivingstraight , around 4pm on dry pavement, with a vaild drivers license, at 25 mph on a residentialstreet with a 40 ft right of way, my cars suspension/ a frame broke into pieces, cause me to crash into a parked range rover. My frontpassenger wheel just about cane off. Further inspectionof the crashreveledthat the steeringknuckle/lower control arm had broken into pieces. Air bags did not deploy.
The car when driving shift.s like to second gear.
When in first gear and proceeding into second gear the front of the vehicle wobbles back and forth with a jerky start.per the dealership and manufacturer they have been working on this issue for 12 months now and still do not have a fix for this issue.
The contact owns a 2014 jeep cherokee. While flat towing the vehicle with the rv and driving over very rough terrain at 25 mph, the jeep would wobble out of control. As a result, the contact would lose control of the rv. When the failure occurred, the contact would have to pull to the side of the road to correct the failure. When the vehicle was restarted after it had been towed, the stability control and steering warning lights would illuminate. The manufacturer and dealer were contacted about the failure, but were unable to resolve the failure. The failure mileage was 290,006.updated 01/20/16*lj
At low speed turns, left and right, ie in a parking lot or turning at an intersection, popping and groaning from front suspension/steering assembly. Very audible and ratcheting feel can be felt in the frame and steering wheel. Not an issue when driving straight or at speed. First trip to dealer...could not duplicate. Next day, after contacting jeep consumer service, the jeep was taken back to the dealer and i test drove the vehicle in the parking lot for the service consultant. The popping/groaning noise was evident in every turn and the car was taken into the service area for suspected "suspension" problem. Next day contact with dealer...they think it is either the axles or transmission. Called jeep and they called dealership. I was then told by jeep they were replacing the axles. Subsequent msg from service department confirmed they were changing the right front axle but it was back ordered. Now two days...no jeep, no transportation, no loaner. I am a master army aviator with thirty years of flying. I know when a machine is broke or about to be.
2014 jeep cherokee limited, 6 cylinder, purchased on april 21, 2014 with 321 miles on it. There was a slight shimmy in the front end that they told us was a flat spot in the tire that would work itself out and the transmission would have to "learn" my way of driving. On may 30,tt 2217 miles i brought the vehicle back tot he dealer for hesitation in the transmission and shuttering and grinding in the front end.the jeep has been back to the dealer 6 times for shuttering and grinding in the front end when proceeding from stop or low speed after being on the highway at a constant speed for several miles.shuttering can happen when turning or going straight.i have also reported several transmission issues to them with the cars inability to downshift going up a hill and or to up shift when coasting down hills.at one time as i was entering the highway, i tried to accelerate to 55 and the car would not go over 30 mph.i'm glad there were two lanes or i would have been rear ended.car was very jerky when proceeding from a stop and would often suddenly jerk forward after a hesitation to even move. Car has been reprogrammed 3 times, had a new valve body installed, a new transmission installed and two new axles installedtwo days after the axles were installed the shuttering and hesitation in transmission started again.dealer has failed to get back to me.
This jeep still intermittently experiences the sensation of wheel wobble when shifting between 1st & 2nd gear.the dealer is saying vehicle performs as intended. ?? i experience this periodically while driving but not every time.this is troublesome & worries me every day while driving this vehicle.
Wobble in front wheels between 1st & 2nd gears, poor transmission shifting.
The contact owns a 2014 jeep cherokee. While driving 65 mph, the vehicle decelerated and the engine continued running as the check engine light illuminated. The vehicle was merged to the side of the road, where it was turned off and restarted in order to reset the system which resumed normal operation.in addition, the contact received notification of nhtsa campaign id number:15v461000 (equipment). The vehicle was taken to a dealer, who was unable to diagnose the failure. The manufacturer was made aware of the failure. The failure mileage was 20,000.
The contact owns a 2014 jeep cherokee. The contact stated that the recall notice for nhtsa campaign number: 14v392000 (suspension) was received in september of 2014. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The contact had not experienced a failure.
Lower ball joints failing at 56000 miles. Bad rattling in the front end when going over bumps. Jeep dealer diagnosed problem.
We took delivery of our 2014 jeep cherokee limited on march 14,2014. After driving it for approx 1 month we noticed a very prominent wobble/shimmy in the front end on acceleration, this stops after it shifts into 3rd gear. We took it back to the dealer with this issue ,they agreed there was a problem. First the dealership replaced the rear shaft and it got worse, next they replaced the cv shafts and isolator bushing. These repairs did not fix the problem. Then we were told to drive the vehicle and it would get better. We now have 6000 miles on it and it has only gotten worse. We are now told that vehicle operates as designed?? who designs a vehicle to wobble/shimmy on acceleration? this is unacceptable and we will never buy another jeep. We have owned 4 jeeps in the past.
The contact owns a 2014 jeep cherokee. While turning left from a stop light, the control arm fractured and the driver's side front wheel turned completely to the left. The contact parked the vehicle on the side of the road and had it towed to elk grove dodge chrysler jeep (located 8575 laguna grove dr, elk grove, ca 95757, (916) 405-2600). The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 104,000.
The contact owns a 2014 jeep cherokee. The contact stated while driving 45 mph, she heard an abnormal sound coming from the vehicle. The contact stated no warning light was illuminated. The contact continued driving to her destination. The vehicle was taken to the local dealer preferred chrysler dodge jeep ram (3146 henry st, muskegon, mi 49441, (231)733-4401) where it was diagnosed with needing the transmission and unknown rod of the rear end to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 44,000.
While driving down the street my car switch from 4wd to neutral and started making a very loud noise, then suddenly stops in the middle of the road. I was unable to drive forward at all. To be able to get out of the road i had to drive backwards into a parking lot. The car now wont drive forward.
While flat towing the jeep behind our tiffin motor home we experienced severe side to side rocking in the rv. Had to come to a complete stop on interstate. We just received a notice of an addendum to owners manual concerning a wiring kit to be installed. We consider this a real safety issue but jeep does not. Please advise as we thought the problem was the motor home but it appears to be the jeep cherokee.
Was driving my 2014 jeep cherokee down the road.it shuttered and stopped suddenly.we barely coasted to side of road.we found out we was out of gas.the fuel gauge quit working. We was almost rear ended.we had less than 50,000 miles on my jeep.it was scary and jeep would do nothing about it unless i paid the 300.00 to get hooked up to computer at dealership.i had to pay it up front.i do not have the money for that.i thank god that we was not rear ended at the time it happened.we was driving down state route 49 in arcanum at the time it happened.just driving from arcanum to greenville ohio.called aaa for a tow.but a person stopped by with gas in a gas can and asked if we wanted to try it.we put gas in jeep.it started up. Felt with less than 50,000 they should have checked it out for free.what if we was rear ended? state route 49 in that area is very busy two lane state route. So we think gauge is wrong or broken.so might list unknown since never put on computer to know for sure.
I was driving down the garden state parkway in nj around 6 or 7 pm when there was what sounded like an explosion.it turned out the rear windshield shattered while driving down the road.i did not see or hear anything hit the car and looking at the damage it looks like it is related to rear defroster because that is where the most damage is on each side.
The dashboard completely goes blank for 3 seconds and then comes on wall driving. Or engin completely shuts off for 4 seconds and then turns back on wall driving
Reported our problem in may 2016 -- received a recall notice months afterward, however, dealership said "didn't apply to our vehicle" - we had exact stated problem on the recall notice - so confused, frustrated, not to mention afraid to take vehicle on long trips on expressways - we rent cars for this (our problem:vehicle turned "off" completely in the middle of a busy expressway - we are lucky to be alive!)
I purchased a new jeep cherokee on september 1, 2014. Approximately six months after purchasing my new cherokee i started noticing it was rough when shifting gears. Almost like i was driving a stick shift but didn't know how. I took my car to ron lewis in cranberry township, pa to get the recall updates on the software and ever since i've been experiencing problems more frequently. The first problem that occurs every time i drive my vehicle is when i am drifting down hill, not on the brake or gas. My engine revs like the vehicle is in neutral and i'm stepping, but it does not accelerate, and my rpm shoots up between 4 and 5. This happens all while going around 15-25 mph. The only way to get this to stop is to slam on the brakes, or shifting into neutral. I am also experiencing an acceleration in speed which happens when i'm coming to a stop at a red light or stop sign. I took my vehicle back out to ron lewis in cranberry township on july 24, 2015 with approximately 7,700 miles on it and explained the problems continuously occurring. I did research online to see if other people were having similar issues with their cherokees and found seven pages of complaints from 2014 and 2015 cherokee owners all having the same, or similar issues. I showed this information to a service advisor so they were aware i wasn't the only owner having these problems. When i finally heard back from the dealership they told me they checked for any software updates and that i had all the latest updates. They then informed me since there were no check engine lights on there was nothing more they could do for my vehicle. Saturday july 25th itook a video driving down hill between 15-19 mph, engine revving very loud like the vehicles in neutral, and my rpm accelerating passed 4. I called the service advisor letting him know and i haven't heard anything back from the dealership yet.
I went to get my oil changed and was told and showed (in pictures taken by the attendant) that my vehicle has several oil leaks. The attendant also told me that it was a possibility that the vehicle could catch on fire because of the oil leaks.i was then asked if i had had any mechanical work done on my vehicle and i replied no since i hadn't had any work done other than maintenance. The manager then told me that i should be very angry and take my vehicle back to the dealership because it seemed like the engine and transmission were not put together properly which is why i have several oil leaks.
On numerous occasions while driving, the jeep has not shifted gears properly and engine shuts off. Engine will be in drive and upon trying to gas the engine, it fails to shift automatically and engine shuts off.
Driving home, the car suddenly shifted from drive to neutral. Alarm sounded and a message of shift to park and restart. Engine light came on dash display. The engine continue to run, but there was no power to the transmission. We coasted off the road. I put the car in park and it restarted. After a few seconds the transmission re-engaged. We were near the dealer where we purchased the car. They gave us a loaner and kept the car. We were advised there was a recall on transmission module and powertrain module. We picked our car up from the dealer and it seemed fine. But on 5/20/15 we experienced the same problem. The dealer said they reprogrammed the electronics and road tested the car and all was well. On 6/4/15 we had the same failure. We just missed having another vehicle run into us since the car just stopped it's forward progress. The dealer has the car now. The said they have no idea at this time (3:00 pm) what the problem could be. The first two failures weren't bad because we were the only vehicle on the road. The third failure nearly caused an accident.i just spoke with the service department. They said the vehicle had failed during a test drive, but they cannot isolate the failure at this time.
The service shifter light keeps coming on. I have had the shifter bezel and jumper harness replaced and 5 months later it is on again. Also, the car randomly dies while driving, seems to be a transmission issue. These are of great concern and unsafe. There is not a recall for either issue but i have read many many complaints regarding the same issues.
Car stalls while driving and turning left or right shortky after starting! could be on highway goim 55 and just shuts down called dealer but because its not throwing any problem codes they cant help
I purchased a buyback vehicle with 2257 miles on it in november of 2014. At the time, it was disclosed to me the reason for the previous owners return of the vehicle was a fuse (although the paperwork indicates a wiring replacement). I've since had several repairs on this vehicle including acomplete transmission replacement, cooling system, several module updates, software updates, and wiper motor replacement. The issues continue, and this vehicle cannot seem to be fixed. The bottom line is this: the vehicle is completely unsafe to drive. When in a stopped position going from park to drive, the car makes a loud boom, or banging sound almost like something fell off or out of the car.it's a recognizable sound that is unmistakable. In addition, while driving, the vehicle has a hard time accelerating, and strains, making another, yet different loud noise.it also is unable to slow down properly, as the rpm gauge fluctuates. There seems to be several issues with this vehicle that has already had its transmission replaced twice. It is clear that this vehicle cannot be fixed. I have since had several module and software updates in addition to the complete transmission being replaced, the issues still continue.
My vehicle was engaged in active use of cruise control, i had brand new tires, and something happened to the vehicle to where it caused an unsafe push of accelerationand the car lost traction on the road. The vehicle ended up rolling 125 feet off a small drop into a river. None of the airbags deployed despite having 13 points of impact. I had to extricate myself from the submerging vehicle. I the roads were paved with gravel on either side. I was traveling at 55mph, and following the curve of the road. *dt
The car goes into neutral while driving and loses power. Has happened more than 10 times. This has resulted in twice on the freeway and almost caused an accident. I have taken it in to be repaired and they stated it was a software issue.
Shift lights all come on resulting in car stalling out on take off.jeep has stalled out on me many times in the middle of intersections.will have to turn off car and restart.
I pulled into a parking space in front of ace hardware on main street in east islip new york. I put the car in park. As i took my foot off the brake the car continued moving forward and hit a stack of wheelbarrels in front of the hardware store. It damaged my license plate on the front end of the car the license plate bracket and put a significant crack in the paint on the front bumper.i have also noticed that at other times when i put the car in park and take my foot off the brake the vehicle moves forward or backward as much as 2 inches after being put in park.this occurred on june 23rd 2020
Vehicle transmission shifting to neutral while driving on the freeway. Has happened a total of 6 times each time being 'repaired' with what the manufacturer recommends and never fixes the problem. Reoccurs at max driving 100 miles after being fixed. These 9 speed transmissions are nothing but safety hazards and need to be taken out of all vehicles before more fatalities and injuries occur. The manufacturer could easily be found guilty of negligence, product liability, and reckless endangerment as it's been 4 years with absolutely no fixes and placing blame on the drivers of the vehicles.
I was driving down highway rt. 18 s at 8:30pm on thursday november 10th when my panoramic sunroof exploded.it rained glass throughout the interior of my vehicle hitting myself and my 6 year old in the back seat.i was traveling approximately 70 mph when i heard the explosion and pulled off the highway to a shoulder.my fiance was following me and glass sprayed his car as well.the police were called as well as a tow truck.the police filed a report and checked the car for any obstructions.
Engine seems to budge the car along with a popping noise when the gear shifts. Icons appear on my dash, gear blinks on dashboard and gear shifter, stiff steering wheel, hard time starting up and after the car is turned on the engine sometimes cuts off.
I was parked on a slight hill and put my car in park and it started rolling backwards.
2014 jeep cherokee transmission jerks. Took it to the dealer and they claim it's working as intended because it's a new technology. This transmission jerks and is very sluggish. I almost had an accident turning left at a busy intersection. The car did not want to accelerate. Luckily incoming traffic slowed down enough for me to pass. I fail to believe that this is normal and also fail to believe that there's nothing the dealer can do. Apparently there are thousands of other cherokee owners with the same problem. Add me to the list. Any suggestions on what else i can do?
The jeep cherokee has a plastic skid plate underneath. The first incident happened when i hit a puddle of water, pulling the front edge of the skid plate loose. At that point, anytime my speed reached 45mph it would vibrate, making a very loud noise. I called the dealership and took it in the next morning. The tech said he sees this all the time, the plate is held on with plastic bolts. They repaired in 30 min, no paperwork. The same thing happened again in feb2015. I took the vehicle in to the dealership for an oil change and asked that they re-secure the skid plate. I was advise it was done. It happened again in mar2015, and i returned to the same dealership for this problem, along with several recalls. I was told they would put metal screws in to repair it. The 4th time it happend was june2015, mileage appx 7500. This time was much worse than prior, as when the skid plate came loose, the plastic was flipped under so it was dragging the ground at all times (not just vibrating at increase speed).
I have had my jeep for a short period of time & have had many recalls, now there is a huge article in the paper about a buy back.how do i know if i'm in that? [xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).'
When driving, engine will randomly shut off and display will show "shift to p then to desired gear". At one time it also displayed "battery low voltage" again, this happens randomly in our subdivision after accelerating from a complete stop or turning.
One morning i was driving to work in my 2014 jeep cherokee, and i lost all power going 30 mph.the dash lights went off, the radio went off, and the engine turned off.i coasted to the shoulder with no power.i called the fca recall assistance center and they suggested i get a diagnostic done.if the problem is due to the s55 transaxle wire harness recall, then they said i would be eligible for a loaner vehicle until the recall part was made for my jeep.i called my local jeep dealer and set up an appointment to get the diagnostic done.2 days after my loss of power, i got a message on my dash that said "service 4wd."i'm deeply concerned about my safety, and the safety of my family in this jeep.
I was cleaning my driveway and noticed a huge puddle of oil underneath my 2014 jeep cherokee. Upon further inspection i noticed a substantial amount of oil puddled up around the oil cooler assembly. Oil is splashing all over my engine compartment including the exhaust. I'm concerned of a fire starting so i'll have to repair it right away. The complain is simply this:the vehicle is barely 4 years old and has a major problem such as this.it could be a very big safety risk and have read up as it seems to be confined to the year 2014 of similar engine size or type such as 3.2 or 3.6 l v 6 engines.
My jeep has a hard shift ever since we bought it in 2014.i've taken it to the dealership several time and they can't fix it.they have record of how many times i've brought it in.
While driving in the past week and a half the vehicle has turned offon me 5 times. The first 3 times i was driving on the street luckily i was able to coast to the side 2 of the times, not so lucky the other as i was stuck in a roundabout. The last two times occurredback to back on sunday march 19, 2017 once i pulled outof my parking spot. I have photos of what happens. Monday march 21, 2017 the transmission light came on. I have not tried to drive it yet, but i will be taking it to the jeep dealership here in elk grove, ca. I tried to take the pictures as soon as it happened. Vehicle did not turn off the day of the transmission light. Also on friday march 18, 2017 i was completely locked out of the vehicle, my key fob did not work and i was unable to get into the car. It finally unlocked an hour after i was stuck outside of my gym at 1am in the morning.
The warning light came on multiple times (first day 10/4/2019 driving locally), regarding servicing the transmission, brake and airbag after starting and in a non-moving mode.on the second day of ownership 10/5/2019, i took it to the closest jeep dealership to have them check on the warning light. The tech advisor gave me a print out of all the error codes showing (quite a few). On the sixth day 10-10-2019, i only had driven it locally when the transmission slipped out of the drive gear when i was at a stop sign. The drive transmission wasn't engaging when i pressed the gas pedal. I put it in 'park' and then back into 'drive', and it then went forward. I drove home, and i parked the jeep in my yard. I didn't drive it again with a real concern that the jeep wasn't safe to drive and not wanting to get stranded along a road somewhere.in 11/2019, i next drove the jeep in my attempt to get it to the dealership service department to have the diagnostics done to find out the exact issues. The transmission did the same thing and slipped out of 'drive' in busy stop and go traffic in route on a 5 lane highway at a traffic light after stopping and giving gas to move forward. This time it took four attempts (placing in park and then drive) before the jeep would drive forward. I made it to the dealership on a prayer five minutes further down the road.the final diagnosis (12/18-2019) was that the jeep needs a transmission/engine wiring harness. 'there is a brake in the transmission control module circuit for communication and depending on how the engine flex's, the communication line drops out and causes the tcm to go offline'. On 4/12/2020, i took photos of the code flashing (see attached images). It wouldn't start. One week later, it started and i drove it in my yard to park it farther out of my main driveway. There it has sat for a few months.
My car starts and will drive then randomly turn off while i'm slowing down or waiting to turn. It shuts off the engine and battery light come on. I wait a few seconds and it starts right back up. It does it at least once a day but when i take it to the auto shop they can't identify any codes or anything that's wrong.
It keeps coming up service shifter almost everyday. The shop says there is nothing wrong that they can see. It stared 1 month after we bought the car in 2019. It does not matter how fast your are going. Sometimes when u start it, it pops up. Sometimes you are drivng down the road and it comes up. All the lights on the shifter turn red and it covers the whole dash as well. You have to turn the car off let it reset and then start again and most times it goes away except yesterday i had to drive home with it like that. Today it was gone.
Left visor no power also garage door opener no power wires smelled like they were burning while driving jeeplater i found out no power left visor & garage door opener no power
1)vehicle sputters & says i cannot change gears manually while driving. To put the vehicle in park then shift to neutral.2)warning light message to ā€œservice shifterā€¯. 1)this usually happens after/while stopped at a light. Has happened 3-4 times in the past 6 months. 2) this light comes on every time i drive it.
Vehicle has begun losing power when accelerating. There has already been a recall for this, but it does not appear that my vin is included. This occurred twice while accelerating on a highway
9 speed transmission slipping 1-3 gears issues does not engage engine revs but car does not go right away 1-3 second delay then lumps forward and burns the tires. I feel unsure pulling out into traffic. Heavy traffic is scary not sure if will take off when needed.
Vehicle shuts off, unexpectedly, while driving down a major intersection, then message to switch car to park and restart.. Takes a few tries to restart
I brought my jeep in for the safety recall r40 radio security vulnerability on 9/16/16. They tried to do the software update 5 times over 4 and half hours. The result of the failure is not having access to the in car phone/rescue system, no navigation, no blue tooth, no radio or music access and no control over the heat/air vents, seat warmers or steering wheel warmer. I was told they needed to replace the radio. They told me it takes about 3-5 days. I followed up with them wednesday 9/21/16, thursday 9/22/16 and friday 9/23/16, as they told me it was on the way and i should just try back the next day. On friday 9/23/16 i was advised the part was back ordered and would not be there until the 1st week in october. On tuesday 10/4 i was advised it still had not shipped and they expected it some time next week. Thursday 10/6 i was advised it's not scheduled to ship until 10/18. The continuous lies about when this will be fixed are exasperating. I feel unsafe in my car now and i have a 45 mile commute to and from work. I also pay for sirius radio and have been unable to use it since this happened.
The car has jerked since i bought it two years ago and for about 6 months now it has been presenting a transmission issue. The car starts to flash with 'service transmission ' and the check engine light comes on - after that the car starts to get stiff and as soon as i come to a complete stop the car turns off the car turned off this happend twice and i took it into the local jeep dealership where they told me on me at stop lights both times - i was able to turn the car back on after about 5 mins and continue driving that it was not a transmission issue and fixed the recalls and i was on my way - then the car started to do this again it stopped on my three times in one week alone saying service transmission.
Transmission shifting problem again the outer module was replaced because transmission locked up through the dealership i purchased it from worked well now it's starting to do it all over again ! note dealership has all documentation also there was former complaints file with chysler on this situation before [xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).' *pm
After doing my homework and research on a vehicle with #1 safety ratings in its class, i am now in a constant state of fear for the safety of not only myself and my family, but to any other innocent people around me. I travel as little as possible in a vehicle that i am still in debt a very large sum of money on. I took delivery of my 2014 jeep cherokee trailhawk, 4x4 on may 28, 2014. The first issue occurred on july 31, 2014 when the vehicle felt as though the engine dropped out into the street of my neighborhood, disabling the vehicle completely; it was not drivable, nor would it shift into neutral in order to get onto the tow truck. (the transmission and emergency braking systems failed) to make an incredibly long story short...i have experienced this same event as well as many others continuously over a 14 month period in regard to failure of my emergency braking system as well as my transmission to include: jerking so much that my purse flies from seat onto floorboard, jerking that causes my daughter to lunge forward into the back of the front passenger's seat, a stalled vehicle on busy highways and streets on numerous occasions, sudden engagement of emergency brake with the inability to release the brake while stopped at traffic lights; i could go on and on. After a total of 20+ trips to the dealerships for repairs (8-10 of these of which were via tow truck), (3) new transmissions, several repairs and modifications to the emergency braking system...my vehicle is still currently out of commission and not in my possession. I received a call on tues. Of this week from the dealership to inform me that a resolution was made; yet another transmission would be installed in my death trap of a vehicle. (this makes #4) to say that this is clearly the definition of insanity is an understatement. Something drastic needs to be done before people are killed.
I bought my car in march 2014, since that time my vehicle has been in the shop 7 times for the same thing. I have been to 3 different dealerships since my car is still under warranty and continue to have the same problem. Yesterday on my way home on a major freeway my car put it self in park and shut off this happened several more times until i pulled over somewhere safe to get it towed. I have 2 small children and feel the vehicle is very unsafe to drive i have contacted chrysler as well regarding this matter. I would like to know when it becomes a concern for people and there families for someone to take action. The dealer ship refused to work with me and put me in a safer vehicle because i am now upside done on this vehicle. So they wanted me to make a 900.00 dollar payment. This to me seems that the dealership and chrysler are more concerned with making profit and sales then they are keeping their customs safe. I hope someone opens their eyes to these types of situations. I called the national highway traffic and safety to report this and the lady on the other end of the line had no concern with dealing with it i asked to speak to a manager and was sent to a voice mail. Good to know that we have these guys watching on backs when it comes to the safety of families.
Vehicle seems to have transmission problems.it has been at the dealership several times now due to shifting problems and loosing power while on the freeway.the rpm's seem to go very high and then drop to 0 with no warning.vehicle stalls out and thus far fca has had no resolution.this is a serious safety issue as it can occur while your accelerating to enter the freeway or while passing another vehicle.also a danger of loosing power at an inconvenient moment and potentially causing a crash from the rear.problem has been ongoing since december of 2015 with no solution as of the end of january 2016.
The oil filter adapter module that has a cooling feature that has a 75,000 part shortage currently is faulty in my vehicle. Again, no one can get this part and it's currently at 75,000.
I'm experiencing a loss of engagement in the connection between the vehicle's transmission and the system that sends power to the front wheels causing the vehicle to lower power to the vehicle while in motion. It also causes the brake to fail to engage. Fca w47 and fca w48
When i accelerate on the street the car jerks and vibrates also when i brake it jerks and vibrates.
Hello, my 2014 cherokee sport, 38k miles, 2 wheel drive, has shut off on two different occasions within a 5-day period, without warning as i was driving on a busy road.several warning lights flashed on the dash and suddenly the car turned off.i bought it used 6 months ago. There was a recall #s55 for the transmission, part software and part hardware, that was reported to be complete when i purchased the vehicle, but it sounds like it may not have been completed since i am still experiencing random loss of power to the vehicle.or, perhaps the software upgrade part of the recall was complete, but the part was still not fixed. The local shop could not find anything, of course, and the dealer said that the problem was that the last oil change (2k miles ago) was with semi synthetic rather than synthetic oil, and that i needed to get the oil changed. That is one of the most bizarre things i have ever heard as a cause for engine cutting off.any ideas? it feels like a death trap and i am too afraid to drive it.after two car shops have attempted to find an issue and still tell me that "everything checks out fine" (other than the oil) i am at a loss.
Service shifter message and gear lights all turn red. Keeps happening while in motion.
My car has the following problems: it jumps when i remove my foot from the pedal right after i start my car.it self accelerate while i'm driving.jerks forward when i first start driving the carsudden unintended acceleration.
Driving the car the engine light and traction light would come on and the steering wheel would lock in position, moving straight or turning. Happened several times between servicing. Several codes came up and were addressed but did not fix the problem. Codes were u0131, u0418, u0131-87, u0415 and u0428. No issue until car was serviced for the latest recall. Car with dealer. Say it's a complete electrical system repair. Not once have i had an issue with my car in 4yrs until dealer serviced it for steering wheel recall.
Backing out of my garage on september 9 as well as sitting in my driveway 3 other times, my service shifter light came on. Reading online what this meant, i founda website with numerous other jeep customers who have this problem (https://www.cargurus.com/cars/discussion-t68742_ds990296). My car could stop working any day, the dealership is unsure. I am wondering why a recall has not been done on this problem with as many jeeps that have been effected by it.
After a recall for the transmission (s55), the service shifter warning came on the same day i had the recall repaired.the jeep dealership said it is an unrelated issue to the recall.upon research, i read others are dealing with the same issue.i was driving when the warning came on and it happens every day after driving for awhile.it's not specific to city street or highway, just at any time, any speed, and in motion.i do not know the danger of what could happen if this isn't repaired, but i've only had my vehicle for two years.this is only the second recall i've ever had and have never had any issues with it since i have owned it.
Takata recall. My jeep tends to randomly jerk while driving and coming to stops.
My oil sensor malfunctioned and light stayed on resulting in oil around it and it having to be changed out. . which shouldn't have happened??
Purchased 3/20/14transmission issues started at approx. 5200midelayed shift, sharp hard shift at low speeds , ie. Under 25mph , intermittent, non-predictive occcurence every couple of weeks, then began to increase frequency,problem persisted even after software upgrades and got worse after most recent software upgrade, transmission shifting was all over the board in delayed, short and rough shift along with lurching forward on occasiondealer has not been effective or pro-active in dealing with this issue,transmission is not performing as designed is mal-functioning almost on a daily basis, the lurching, lunging forward is a definite safety hazard, once it almost lurched into the car ahead of meservice invoices are available
Been having issues with my car every time i fill up. Shortly after, the car acts as if it wants to shut off or it does. A few times the message i saw on the dashboard was "service transmission". If i am driving and there's no traffic, i can feel the hesitation as if it wants to shut off. In traffic it's worse, especially if i come to a complete stop. After a while, the car seems to resolves the issue, however, it happens again when i have to refill the car.
Vehicle purchased 3/20/14ac/heater unit smells foul, blows moldy air into the cabin and driver's and passengers faces this problem began upon purchase was complained about at all subsequent services, they sprayed frigi-fresh into unit , which made passengers sneeze, that only lasted maybe a week, then problem returneddealer finally changed cabin filter after 2 1/2 years, however problem returned, they checked drain plug, it was clogged as well, so they uncloggedhowever, this problem still exists to the present, 2/2018, blowing bacteria ridden air into the occupants faces, unable to reliably use this equipment without noxious fumes contaminating the cabindealer not pro-active in remedying this problem service invoices are available
I had a roll away incident back around august 25th 2015i pulled into my driveway and put the car (2014 jeep grand cherokee overland) in park .i turned it off and exited the car. It started rolling forward so i jumped back in the car and put on the brake then moved it backwards a little and exited the car again. Againthe car was in park and shut off.as i was walking away from the car it rolled forward again about 8 feet .i know it was in park, when it was not in gear. I got out of the vehicle and it started to roll back on me. I quickly jumped back into the vehicle to stop it without accident, this time. Now i put a block in front of the tire so it wont roll away.i wont park it on a hill.dealer cant seem to find a problem.
When idling or stopped in traffic or a stop sign the car shakes, lunges and stalls after filling up with fuel. The dealer has no idea, since no codes are shown.after about 25 miles of driving and lowering the fuel level i have no more issues until the next fill up. While at a traffic light the vehicle stalled and i put it in park to restart it and it didn't register that it was in park and message flashed to put in park.
The transmission slips and when your oil is low the car dies on you the car has died on me and on highways back roads pulling out of my driveway transmission is slipping all the time
Car has been taken in to the dealer numerous of times due to transmission jerkin.in march 2015 the transmission was replaces and the jerking continuous. I have been taking the car in for the transmission jerking but according to the dealer they can't duplicate.as ofnovember 26,2015; the car started to stall while in movement and i have to wait about 10 min for the car to start.so this means that the car stops in the middle of the street and freeways with going traffic and does not turn back on. It happened every day after that. On november 30, 2015; in a matter of 3 block the car stopped 3 times.i took the car to the dealer on december 1, 2015 and as of now they want me to pick up the car because they can not duplicate. To me is a matter of safety.i drive by myself with my 3 kids.i don't understand if they are waiting for something major to happen to me and my kids to do something about it.i have a trip planned for this weekend and honestly i don't even know if it would happen due to the insecurity of the vehicle.i have contacted manufacturing and they are doing nothing about it .also, a bbb claim was done because of the issues with the transmission and there was nothing done about it either.i and getting ready to do another bbb due to the stalling as well.
Upon acceleration from full stop my jeep made a loud clunking sound from the rear of the vehicle which felt like something was jammed in the axle. Had the vehicle towed to courtesy motors in danville, il and they replaced the rear differential. They refused to provide a loaner although it took 4 days to repair. When i picked it up on 5/26 the same issue was still present. I was told to "baby it" on my 4 hour drive home and take it to my dealer. My dealer identified the 2nd issue as the power transfer unit which is being replaced as well. My dealer gave me a loaner but 13 days in the shop to replace such items on a vehicle less than a year old is seriously concerning!
The service shifter light comes on at random times. It happened a while back then i didn't see it happen in a while now it happens very often and it's annoying. After reading the forums it seems to be a common problem in the jeep cherokee
I purchased this vehicle 2 years ago feb. 2017. I began having transmission issues within the first 10 months. Because it was a certified pre-owed vehicle with a 1 year guarantee they fixed it by doing a new valve body and update. Then it happened again after the 1 year guarantee but i had an extended warranty that covered it and they replaced the valve body again. It did well for almost a year and then it happened again. This time they said it was a wiring harness issue not the valve body and replaced it. Not 3 months have gone my entire driveshaft basically seized up and this time they had to replace the drive shaft. This was all covered under my extended warranty. When i went to pick up the car i drove it away and it began to make a popping noise . I took it back they could not find it and sent me away. 3 months later i finally called planet honda where i purchase the vehicle and asked if i could get it in and explained the situation. They ran my vin and said there is an open recall with no solution.....they did tell me to bring it in and they would see what they can do.i am extremely frustrated. I have had my jeep in the shop 5 times for transmission issues in just over 2 years....i am so excited concerned that this is going to continue and soon my warranty will run out and then what will i do!?!?!not to mention the frustration of having to find rides to work while they figure out what it is and if its covered by my warranty and then worrying that they will not honor or fix it within the time my rental is good. I cant even put into words my frustration..... The first 3 time a my vehicle malfunctioned it was stationary. The 4th time it was in motion and i almost wrecked my car. Currently im driving it with the popping noise coming from my transmission because i do not have any alternative...
While driving all lights lit up on gear shifter. Pulled over and shut off then restarted and lights went off. I had the shifter replaced last year
Car bucks and stalls after filling up with gas. Four times to the dealer and they cannot figure out what is wrong with it. Finally, driving car stalled in traffic. Made it to the dealer.they were able to finally see the problem as no codes were going off before. Car was in motion and stalled. Restarted,then stalled at the red light. So it stalled while moving and stationary.
I flat tow this vehicle behind a motor home all in accordance with jeep specs. Jeeps have been a popular vehicle for towing for many years. While towing the vehicle will, without warning, begin lunching side to side violently. It is so violent that it starts the entire 27,000 pound motor home rocking side to side. Watching in the rear camera it appears that the wheels are turning from side to side and that the jeep is trying to roll over. Because of the safety and fear of mechanical damage i have stopped towing this vehicle. Talking in the rv community i have found that this is a consistent problem with jeep cherokee's manufactured since 2014. The problem occurs at different speeds and with different manufacturer tow bars. There is a video posted on youtube where you can see exactly how violent and dangerous this is - https://youtu.be/0ntdckriasw. This has happened to me on 4 occasions. The last one is shown below on this form happened while towing at 60mph and i refused to tow the car on the return trip. The jeep in the youtube video is being towed at 25-30mph. Coming to a complete stop is the only way to stop the lurching. I view this as a very hazardous condition and believe a smaller, lighter rv could be turned over by this very possibly causing serious injury.
The transmission on this car makes it a death trap. I have experienced:the car not turning on or shutting off on its own (while driving) due to not enough oil in the engine, lunging, delayed acceleration, missing gears when shifting, loud bangs and noises when shifting, indicator lights malfunctioning, the list goes on.i have been to the dealer on numerous occasions (excluding the 6 times for recalls) and they don't even know how to fix these issues.i can't drive this car because i'm scared i'll diei can't sell this car because it has lost all valuei can't afford another car right now
The car does not fall into the proper gear and often seems like the gear has fallen into neutral and revs up although the gear shift knob is in drive. Moreover the button on the gear shift knob has fallen off without any signs of damage. Reported the problem to the dealer but dealer says the whole gear assembly needs to be replaced with parts cost of about $75 and a labor cost of about $145 totalling about @225. The issue was reported on the 37th month of vehicle purchase and the dealer was not ready to apply any consideration and confirmed that the charges need to be paid since the vehicle is out of warranty by a month
There is weather stripping on the rear lift hatch between the spoiler and the lift hatch that is coming unglued.this is a new vehicle and the trim should not be coming off.also, the rubber trim on the rear riverside door/wheel is coming off.
Alternator has died under 40,000 miles and requires replacement. Vehicle is a v6 3.2l
Recall p37. We have brought our vehicle into the dealer, stew hansen dodge on hickman ave in clive, iowa in december 2014 and was told it would take 2 weeks to order the parts to fix the rear shocks because after inspecting the vehicle they determined that it would need to be replaced. We never received a call from them about the issue. We contacted them again and took it in today, may 15, 2015 to get it fixed and they never fixed it again but wrote on the sheet they ordered the parts but never told us they failed to complete the recall. This location refuses to fix out vehicle.
On 3/17/2015 i took my vehicle to local jeep dealer for 2 separate recalls- one for the airbag and one for the transmission. I had not had any problems with the vehicle but had received a notice in the mail advising me of the recalls. At that time an electronic transmission "upgrade" was made. When i left the service the transmission was "missing" and when i called the service dept i was advised that it may take a few days for it to normalize. I took the vehicle back on 3/26 and the service dept manually reprogrammed the transmission. This still did not fix the problem and i took the vehicle back on 4/14 and they tried another fix which did not fix the problem. I then took the vehicle back on 5/5 and the service dept contacted jeep and was advised that they were working on developing a new software but that it may be a few months before this was available. I was advised to take the vehicle home and they would contact me. The vehicle transmission completely stalls on an incline and almost completely comes to a stop. The vehicle also skips gears when trying to press the gas at times. I was advised that this had happened to other jeep vehicles when the "upgrade" was done but that the program to fix it was still being worked on and it may be some time. This is a safety concern as we almost got rear-ended several times because the transmission missed gears and would not go. The other safety concern is the almost complete stall on an incline. This vehicle is made to climb rocks and go in different weather conditions and this could cause a major accident.
Approx a year ago-purchased 2014 jeep lattitude from dealer. On test drive felt hesitation in shifting. 1-2-3- gear- seller made note to check problem.took following day. In a day or so again noticed problem.made appointment. Needed software update-now ok. Test drive 3-5 miles.next day-same problem. Mechanic noticed problem. Needed trans replaced. Transfor 2014 & 2015 jeep is a 9-nine speed trans. Week later replaced with same type of 9 speed trans.picked up after serviced--within 10 minutes same prob.back to dealer-mechanic checked--could not duplicate problem--said runs like a 9 speed should.driiver is problem.not used to the operation/feel of a 9 speed. Jeep slips gears, hesitation-safety concern-no pickup when from a stop or changing lanes on the roadway.did some research on google--500 plus documented cases -video of this problem by well known reporter/investigator.i paid a large sum of money for a unsafe vehicle--jeep is aware of well documented issues-also problem does not show up on scanner-so its not happening. Dealer not giving me a fair deal on another vehicle.black hole with no light at the end.note: difficult to continue-recently out of hospital-and shake with parkinsons
Vehicle becomes unstable and shakes violently when it is being towed behind my moterhome with a towbar. The tow bar has been damaged twice and car almost departed from the tow vehicle at highway speeds. Chech engine light comes on.the only way to stop shaking is to come to a complete stop . You can see a video of a similar jeep on youtube at " 2014 jeep cherokee shaking"
Hatchback will not open automatically when pushing the button(s) nor will it open manually wen stationary and in park.
The car did not accelerate when peddle was pushed (in heavy traffic) then jumped suddenly to accelerate into oncoming traffic. This vehicle has had complete valve body failure in less than 3,000 miles and numerous updates to the computer because of uneven shifting and acceleration. The latest update seemed to work better for a few weeks and now is worse than previously. The chrysler dealer (ron carter alvin texas) refuses to return my calls for service or to set a service date.
When i'm driving my car will just stall without warning until the car becomes to a complete stop. This has happened to me at least 4 times beginning 10-27-18 and the last time was 11-08-18 and i had it towed to the dealerships designated shop and was told that they couldn't find anything wrong with it that could be fixed. They also told me they had other customers complaining about their jeep-cherokee stalling on the freeways and in the middle of traffic. My vehicle stall on me when i was driving on the streets and i would only get a few feet from home and one of those times the battery light would come on and another time the light came on for driving on on hill or something in that effect.
There is a warning saying service shifter that stays lit up on my display at all times. I have had all of my recalls done but this warning light stays on and is a neusance. You can not see the digital speedometer nor anything digital for that matter. First noticed it a few weeks after i bought the car. As soon as you turn the car on the light just stays on. The recalls should have fixed this but it did not. Very beautiful car but having several issues with it that a lot of people are having same issues when researching the internet. Need this fixed asap. Cost too much money to have this many issues. Very disappointed and will issue a class action suite if no response. Also lift gate won't lock. But that's on another claim that i issued to you.
While either slowing to a stop or accelerating from a stop, the vehicle "jerks", or "lunges".though i apply the pedals smoothly (gradually), the car moves as if i were pumping the brake at ~1 second intervals.because the car is in drive and my foot is not on the brake, this causes drivers behind me to get awfully close (as my brake lights do not signal that i am stopping).this happens chronically (>1x /week).
Shifter bezel has gone out.
When flat towing our 2014 jeep cherokee with active drive ii on a rough road at a speed of approximately 45 mph, the car vibrated so badly it shook our 30,000 lb motorhome so badly that we had to completely stop the rig and then resume movement.the second time this happened we were on hwy 116 near petaluma, ca and we were in heavy traffic and the roadway had no verge.it was only by luck that we did not wreck or cause a wreck.owner forums indicate this has happened to other jeep cherokee owners.why doesn't chrysler motors have to fix this?we could have been killed or killed someone.this happened three times in the sam general area but there was no safe place for us to pull over and disconnect the jeep.please help us.
2014 jeep cherokee .on thruway passed tractor trailer and moved into right lane digital reads 0. Message display something about not being able to shift while in motion. Shifter 'd" still lit red. Pulled over to a stop. Had to shut off and restart. June 2 on thruway in left lane. Digital reads 0. Same message as above plus '4wd is unavailable' shifter 'd" is still lit and 4wd is in "auto". Just 2 hours ago pulling into my driveway. Digital reads 0. Same two messages . Now shifter "d" is flashing 4wd lit in "auto". First 2 times they tell me they can't find problem. No codes they say and can't duplicate when they drive it around the block.can't wait to hear what they say tomorrow. Car has needed 5/6 updates since i brought it home march 2014.one of the updates was after the first incident. Something called a 'snap ring' .i just had it in for oil change a month before.i also had an oils change a month before the second incident. They said no updates that day but it needed 4 when i brought it in after last weeks incident.all 3 times the electrical was still on.nice to know i can die in a firey crash but still listen to tunes. I hope you can help. What an i supposed to do?
The day after we bought the jeep the check engine light came on ,took back to dealer they reset system.i took in couple months having the jeep for shifting hard , stalling and not much power up hills. They often told me when taking it to dealer they can't duplicate my problem. After taking in to dealer several times on 5/08/2015 they finally replaced my transmission , it had died on me at a busy intersection wouldnt shift and check engine light on. When got my jeep back still had the same problems and airconditioner was'nt working properly. So as of now my jeep back at the dealer for accelerating on its own,stalling,no power, shifting hard and dead gas pedal at times while driving. I have talked with the service manager today and he says they can't fix it if shows no code or he can't duplicate the problem. Thats the story i get when taking it to the shop . I have tried to get them to buy it back and haven't gotten anywhere with that as of right now. I feel that this jeep is so dangerous that i don't wana drive it anymore.
While driving my gear shift suddenly has all lights engaged (park, drive, reverse, and neutral) simultaneously. Has occurred multiple times on both city streets and highways and only resolves by turning engine off and back on. Unknown cause.
As i am driving the vehicle suddenly loses power and stops. The vehicle tugs and pulls back as i am driving and then loses power and indicates me to shift to park. On some occasion's the vehicle completely stops in the middle of the road.
In less than a year chysler jeep has replace transmission, radio, read trunk door handle. Dec 5 2015 car started jerking again like this may -july 2015 and then @3:30pm 12 /5 /15 cherokee stop in the middle of the intersection of 13 mile & utica. I had my 7yr old in the car and avoided traffic accident pulled over and it suddenly stopped again. Fortunately was able to get home was only five minutes away. Placed complaint to chrysler they towed the vehicle 12/7/15. However yesterday 12/7/15 @6pm roseville chrysler jeep dealership service:(888)409-5930 called to tell me it was my error that jeep cherokee stop working because it was "due an oil change in october". I told repair shop my husband and i need to speak to a manager because 1st i received no light signal or notification from this digital display stating i needed an oil change which is provided by 2014 jeep cherokee second there is no way the vehicle should have been dry out of oil unless there is leak or something caused oil to dry up. This vehicle is a lemon and is dangerous and all i want is to exchange for another vehicle that is not a cherokee.july 2015 chrysler customer care dept. Said my case warranted a vehicle replacement but since roseville chrysler jeep have received their money from allay bank they refuse to assist me. This vehicle is dangerous and want to cancel my lease agreement -i pay my $380 lease on time every month i deserve a reliable vehicle from roseville chrysler jeep
While driving my 2014 jeep cherokee a warning showed up where the miles would be saying service shifter. Then all the lights came on on the gear shift the p n r and d light were all on i had to pull over park cut the car off and then once i turned it back on it went back to normal
When the vehicle was in motion, i was on a city street, the vehicle randomly stalled while driving 10mph. The dash screen stated, "place in 'p' then select gear." i then placed the car in park and tried turning the ignition but it did not start. I had to get a stranger to jump start my car and eventually the car started. This happened a few months ago and since then this has happened twice. The second time this happened, vehicle was in motion while pulling into a gas station on a city street and it randomly stalled. I turned the ignition and it started up. This is extremely dangerous and thankfully on both occasions there has been no car driving behind me.
The radio reception has waxed and waned since i purchased the vehicle.i have another vehicle and the parallel reception between the 2 is not comparable....the 2014 jeep is very poor in its ability to provide adequate radio information from even nearby stations.i'm not sure this is a safety issue...more of a quality issue for the manufacturer..also, a blatant misrepresentation by the sales people.i have not found a single person out of the approximately 100 people with cherokees or grand cherokees who tell me their radios perform well. Help!
My 2014 jeep cherokee trailhawk started having issues where traction control would engage when stopped at a light and it would stay on until the car was turned off. This progressed to an instance where i was stopped at a light and traction control engaged while stopped and the engine stalled. I took the car to the jeep dealership and the only code was to check wire connections, which they said they did. The car drove fine for about one day, then, while on the highway, the dashboard and radio would start to cut out briefly and come back on. Once i was off the highway and stopped at a light, traction control engaged. At the next light, the car stalled again. I used a code reader and there were no codes available. This could cause an accident if the car loses power when driving at highway speeds.
Service shifter came on dash, won't clear.wouldn't come out of park one time
A couple of weeks ago while driving on a city street, i went from a stop sign and drove about 20 yards when my suv began to struggle to shift and i ultimately came to a complete stop and all the service lights came on. I attempted to continue but could not go forward even though the rpms were revving. I put it in park and waited a few minutes. Then i put it in drive and it struggled to shift but i was able to move forward and make it to where i was going. Later in the day it was laboring to accelerate mainly on city streets, not so much on the highway. Since then it has been running normal, but i fear it's going to happen again.
Hii have brought my car into the dealership several times and continues to experience the same issues. When i drive (20-25 mph), the car jolts as if someone has hit me from behind almost as if the car is shifting or downshifting gears. When im approaching a stop light and gradually slowing down without my foot on either the gas or brake, the car jolts back and forth. This also occurs when im driving uphill and downhill around 20 mph. I am scared to drive my car as this is a risk that i will crash due to the shifting. I have brought the car in several times, they have told me they did a software update in which did not work, i experience everyday when i am driving and continue to be worse everyday.
I will be driving down the road and the service shifter comes on and the engine revs up.
My horn and my cruise control won't work for some reason. I would like to request a recall so it can be repaired properly. Those are the two problems that i'm having with my car so i can drive safely and cautiously. I care about my safety and others while i am on the road.
My jeep is having transmission issues. It is displaying the service shifter on my dashboard and having difficulties shifting into drive. The last time it worked my car automatically turned the emergency brake on while i was driving to!!! i have exactly 40,000 miles.....
Service shifter continuously comes on
Since we bought our car it has had several recalls as well as electrical, computer based, and power train issues. None of which were explainable. We were sinply told to take it to jeep, put hundreds of dollars in to fix it and get it back. We've only had the car for abut 4 years. Yesterday, within a month of the last occurence, our car has frozen on us and will not start. Jeep hasn't done anything about this. We've known several other people who have had this same make and model who have had the same problems. We are not in a financial position to keep putting money into a car that should last us longer, or to sinply just trade it in since we still owe 10k on the car. This has also put our kids safety at jeopardy, has caused us loss of work days on top of putting us in a more financial burden. There needs to be something done about this. It is unfair that we soent so much money on a car that has malfunctioned several times due to being built so poorly.
Service shifter
One month after purchasing this vehicle from a used dealership 'platinum pre-owned' on the carlisle pike in pennsylvania. The gear shift needed to be serviced it shifted on its own almost causing an accident.almost a year and a few months later i'm running into the same issue with the gear shifter. My vehicle notified me to service the gear shifter while i was driving once in park it wouldn't shift out of its position. I'm a very upset as i have children and this was just replaced with a brand new piece of equipment so i'm not understanding why this is happening. I've checked for recalls with my vin and nothing has come up but, so i'm assuming it is a mistake.
Service transmission light and service parking brake came on vehicle gets stuck in neutral will not shift to park or drive when in drive will not shift into overdrive will run at 4,000 to 4,500 rpm at 60 mph
I have a full sun roof on my 2014 cherokee and it makes excessive noise.it sounds like one day it is going to leak after all the excessive possible movement what might be going on above.just was wondering what you intend to do with that.i have brought up to chris holmes at the dealership in fond du lac, wi; but basically he states to live with it.very annoying for me and my passengers.so what's the solution?plus last year was the same.
I was driving in the highway and the jeep stop completely with the parking automatically and in the board was blinking transmission service, literally the truck went crazy i couldn't move the truck in the highways thanks god their were not to much people in the road. I got to do a research and many people have the same complain and the same problem on their jeep cherokee.
Since getting this vehicle in oct. 2014 we have had nothing but problems with it. The car switches gears when it shouldn't and lunges forward. Also when you slow down to stop the car lurches and shakes before coming to a complete stop. Sometimes you can feel the pedal pumping under your foot when you are moving slowly in traffic. Whenever you are going up any type of hill the engine sounds like it is going to explode. We have taken it to the dealership where we purchased it numerous times and continue to just be told that it is a known issue with 2014 jeep cherokee's. There is also a clicking noise by the tires whenever your make a turn. We also took it to the dealership for this and they claim they didn't notice anything. It sounds like the wheel is going to fall off!we should not have these problems with a car that has less than 20,000 miles on it! i cannot wait to get rid of this jeep. I've had older cars in the past and had not nearly the amount of problems as i have had with this jeep. It doesn't feel safe to drive. Jeep is well aware of this issue yet they continue to do nothing about it.
On wednesday morning, august 24th, 2016,my wife was driving our 2014 jeep cherokee latitude in traffic when for an unknown reason the vehicle stopped dead, no warning, no coasting to a stop, an immediate very abrupt stop. The steering wheel locked up, the front wheel drive system locked up, the vehicle was unresponsive to any driver commands. My wife had to seek assistance in moving the vehicle to a safe location out of the traffic lanes. We seriously believe that this unintended and uncontrollable vehicle action is a safety issue inherent within this model of 2014 jeep cherokee. Upon diagnosis by the local fca dealer, we were informed that the vehicles oem battery failed the load test and would be replaced under the jeep factory warranty, battery part number bb94r750-aa.the dealers service representatives seemed to be unconcerned with what in our opinion is a serious design flaw with this vehicle. The vehicle has received 3 previous software updates under factory warranty due to safety recalls.
I was driving when the service shifter light started turning on. I would turn off the car and restart and it would go away. Then it started coming on more frequently and then it cut off while driving. The first time i was on the freeway, the second two times it cut off, i was on the street 35mph. It started back up about 5 minutes later. I took it to the dealership they said it cut off due to low oil and that they did not find any other codes. Guess what the car cut off again on my way home. This is so dangerous since it is cutting off while driving at full speed. I have seen so many complaints so there must be some type of fix. I am desperate for help at this time. I just need to know what to tell jeep to fix. Please help, i am afraid i am going to get into a deadly accident.
Jeep engine shuts off while driving.it is extremely dangerous. The car just shuts off and needs to be put in park before it can be restarted.it has happened taking turns in traffic, getting on to the freeway, and while driving in traffic. 5x total.
When towed behind my 2012 fleetwood class a motorhome when you hit a bump on the road the jeep starts to wobble back and forth uncontrollably . The onily way to stop the wobble is to stop the motorhome and jeep in the road and then continue on after you check everything out. This happened 6-8 time from maine to ny.1
Transmission issues.brought to the dealer twice in one week.
The vehicle has a "whistle" on startup when it's cold. Goes away after a minute or two. Sources say it could be the idler pulleys but i'm no mechanic.
While driving jeep cherokee latitude i have noticed that within first 10 minutes of driving jeep start getting flickering lights and then after 5-10 seconds completely shuts off. Absolutely out, i cannot even put an emergency lights on when it stops to indicate that i have problem. At first i thought it might be an old battery but i have replaced the battery few days ago and the problem started again. The worst is that while it happens, power steering and everything else completely shuts. This is very dangerous as i cannot pull on the site or as i said put emergency lights on.. One day i have disconnected the battery while the car stopped, for a minute or two. I guess that cut power from the jeep's computer as well. After two minutes or so when i reconnected the battery again, i wanted to start the car. After a few cranks i could start the car. The situation i have just described is major safety issue. Yet, when i run recalls using the vin # of my car i see no recalls. I have already contacted the jeep dealer asking what could be the problem. They just told me that no recall is available. I would like to document this for others to be aware of the problem as well as document if there is going major incidents.
I had my dealership due the r-40 update for my uconnect system. Ever since that update over 2 months ago i have been unable to use my navigation. It says that navigation is being updated. I get told from my dealership that chrysler is working on it and has been since it happened but yet there is nothing else about this on any website?
Every time i fill up with gas, the car dies a few times while driving away from the gas station.sometimes at high speeds.the "shift to park" notification comes on and i have to pull over, shift to park and shift back into drive.this happens a few times and then goes away until the next time i fill gas.
I started my car with push button ignition and it immediately acceleratedto 4000 rpm and stayed at that speed for over 20 minutes. During that time, i was unable to turn the car off and could not shift the car. When the engine finally returned to a normal idlespeed, i could shift the car but could not accelerate the engine. I would press the gas pedal and nothing happened...the engine remained running at idle. I called to have it towed to the dealer and after it sat for an hour or so , it was able to be driven on to the flatbed truck. The check engine light was on. After 5 days, the service manager called and said that they couldn't find anything wrong with the car. The check engine light was not on and there were nocodes indicating a problem. They did nothing to find or address this problem and i'm concerned that it could happen again while i'm driving the car. I am also concerned that the engine could have been damaged by running continually at 4ooo rpm for over 20 minutes.. I would assume that this event was caused by a software problem, so i am confident that it will reoccur. Frnkly, i am afraid to drive this car.
2014 jeep cherokee defective transmision problem - on july 31, 2015 i was stoped at a traffic light. When the traffic in front of me moved i placed my foot on the accelerator; but the car did not move. The car stalled/died while in drive. I noticed that several indicator lights went onthe parking brake indicator and what i believe is the slip indicator or stability control indicator. The little green indicator light next to the drive position of the gear shift was also blinking on and off. This was not the first time the vehicle stalled/died while in motion. Several previous times the same thing occurred, once while my wife was driving in traffic and once while backing out of the driveway. During this most recent incident my vehicle was almost struck by other moving traffic. My wife was also almost struck by moving vehicle traffic when the car stalled/died while she was driving it. Prior to these incidents we had trouble with our jeep cherokee shifting hard. Recently we learned that since the 2014 jeep was put onto the market there were reports of similar incidents which has been traced to defective transmission in the 2014 jeep cherokee. We were never told about this defect with the transmission when we leased our cherokee in august 2014 - even though the dealer was obviously well aware of the defect. My wife and i consider this to be a safety problem and it is a miracle that we were not injured in the above incidents.
The radio and all functions related to this, including heat/ac, back up camera, environmental controls, hands free calling, intermitantly go off.sometimes when i start the car, need to wait 15 minutes or more before it starts.other times it fails when driving.jeep dealer stated the radio went bad and needs replacing. He also stated that he needs to replace these regularly
As i am driving the service shifter flashes on dashboard , call dealer they never heard of it . Put car in park turn engine off and waited . Turn car on message disappears car runs but it still has a jerk when trying to shift into gear and not picking up speed but rpm show 3 and 4.
Bought this car used january 1, 2016. The previous owner had it for a year and a half. Great condition, about 40,000 miles on it, carfax checked out and i bought it from a chrysler dealership. On october 12, 2016, leaving work for the day, i drove about a block and the car shut off on me as i was leaving a stopped position. I had to put on my emergency lights and have cars go around me until it finally turned back on after several minutes of pressing the start button. Luckily, all three times this happened at a stop on city streets, but there's no way of knowing if this would happen on the interstate. But even sitting stalled in the road puts me at risk if a car behind me were to not expect a stopped car and crash into me.i had this same issue back on april 11, 2016 & july 7th. The dealership on those occasions determined that was a sensor that was 'over sensitive' saying the oil levels were low and it was shutting the car off as a precaution. They asked for me to come back in every 2,500 miles to readjust the sensor. That's incredibly inconvenient for my busy lifestyle and it's already been in the shop for this reason for two weeks. Today is the oct. 15th and i won't have a chance to even schedule an appointment for a week. We bought this car because we're planning on starting a family, with all of the issues i'm having, i'm not even comfortable giving friends a ride. I love this car, but feel really ripped off by being sold a car with problems they won't or fix. Because i don't feel safe, i avoid the interstate and don't feel comfortable taking this car on any trips too far from home.also would like to note that on the first occasion of taking this car to the dealership, they had to update two pages of software updates and two safety recalls they had not done before i purchased the vehicle from them. They did take care of this at that visit.
My jeep cherokee 2014 has been having engine problems since i bought it. Last night was the worst experience, thats why im here. I was on the highway and the jeep just started to brake on its own. I was sliding in the snow and almost fliped. I was able to control the jeep. I had trouble pulling it to the shoulder of the highway. Had to force drive to the side. Would not go on reverse. When the town truck arrived,he had trouble putting it on tow truck. This problem needs to be looked at before someone dies over something that could have been fixed.
When i push the gas pedal to accelerate the vehicle does not speed up for some time, i can have the gas pedal pushed to the floor and there is a very long lag time for the car to speed up and switch gears, it is extremely dangerous, i have put in reverse several times to back out of my garage and the car will not go in reverse, the entire car thumps back and forth and hesitates and takes some time to get in gear, my radio has stopped working twice, touch screen blacked out recently while in motion, when attempting to pass a car i can not safely get my speed up, its a real lemon and dangerous, i am waiting to get rear ended, pushing on gas pedal and engine revs up real loud but car does not accelerate like a normal car would, purchased 7 month ago and seems to be having more issues every day, was in a drive through with car on, foot on brake, and car in drive and took foot off brake and hit gas pedal and car did not go like it was in neutral, i had to put in park, turn off and turn on again to put in drive, this vehicle is not safe, will take it in for recall repair tomorrow and if not repairable will be traded, do not purchase, looks nice but terrible transmission
My car started to stall out. I took it to my mechanic who advised that there was no oil left and that was the cause. There was no oil light that came on to indicate low oil. I was advised that my vehicle burns oil 3 times faster than other vehicles and that i would need to check the oil every day to make sure there is enough in the car. I was also advised to check if there were any recalls on my vehicle. I input the vin # and 0 recalls came out. Now i also have a burning smell when i drive my car.
While driving anywhere the jeep stalls out it turns off and no warning almost got hit 3 times ..there's no warrning i have kids which me ..there is only 47000 miles on this we just got it .this happends while driving .
Service shifter light came on and continues to comes on a least once a week
When going from a stopped or slow speed to a quicker speed the jeep does not respond. It stalls, sometimes in the middle of a road, then will suddenly kick very hard and finally get going. The ca does this if i am merging onto a highway, going on a green light, or pulling into traffic (turning left or right). The way it is acting it is extremely likely that i will be hit. This has been happening for several months. I have take to two different dealerships and told two different things. One saying there was a software update they did that should take care of it, would not explain the update to me. The other saying they could not replicate the problem and everything seems to be operating fine and that this is just the "new 9 gear transmission deciding on a gear"
I purchased my car on 10/1/19 with 98,000 miles. A few short days later my car started driving horrible. Shaking,bucking, jerking, hesitating to accelerate and shift and my engine light came on while driving, scanned it and was showing p0520 oil pressure sensor. That was replaced. Car was still driving the same and 3 days later while driving my engine light came on again, this time code p06dd. Brought my car to the mechanic where he had it 3 week. My oil pump was replaced with a new oem pump. The very next day while driving my engine light went on again, throwing the same code p06dd. Brought back to the dealer where my car was low 2 quarts of oil. Was told to bring it to jeep for recall and diagnosis. Jeep has my car for 4 days, completed the recall but was unable to diagnose my car. Upon leaving the jeep dealer my engine light came back on and now my car was stuck in safe mode and would not go over 60mph. I brought my car back to the dealer where i purchased it. They had my car for two weeks and replaced my engine. I picked my car up on 12/6/19 from the dealer i purchased from, who just replaced my engine. With a new engine, the car is still not driving right. It is still shaking,bucking, jerking, hesitating to accelerate, hesitating to shift out of all gears. I had my tires balanced 2 times.on 1/13/2020 my car while driving on the highway went into safe mode again. Not going over 60mph. This time no engine lights are on. I brought it back to the dealer i purchased from, they hooked up the computer..which showed no codes. It took my car out of safe mode but did not fix any of the problems i'm having. Today, 1/21/20 my car went back into safe mode while driving. Will not go over 60mph and there are no lights on the dash showing there is a problem. This car is not safe. I am a single mom with 2 kids and i will not jeopardize mine or their lives in this vehicle.
Drivers side instrument cluster keeps going black so i can not see the mileage, gas gauge, speedometer or any other warning lights that might be present while driving the vehicle.i have taken it to the dealership many times and they just keep resetting and reconfigure the modules and a few months later it will happen again until the cluster unit was finally replaced and now again the same thing is happening.this has never happened while driving but just out of the blue when i go to start the vehicle the dash will not light up, all recalls on this vehicle are up to date.i bought the cherokee in may 10, 2014 and it was in the shop with this issue on april 4, 2015 and has been in the shop off an on since that time.it is currently as of this moment in the shop for the same problem and i am currently driving a loaner car.
While descending down a hill with a moderate slope, i applied light braking to slow my 2014 jeep cherokee slightly.during the light braking, the vehicle suddenly shifted into a lower gear and the engine rpm increased from approximately 1500 rpm to 3000 rpm.this would seem to be normal, except that rather than slowing the vehicle down, the lower gear actually caused it to speed up, which then required more braking.this has happened several times, fortunately, the road conditions were good.if this should occur during wet or icy road conditions, there is a good chance the vehicle will skid.the transmission has also slipped during acceleration, which can also create safety hazards, as well as future quality issues.fca has had many issues with the transmissions in their new jeep cherokees, but do not appear willing to find a serious solution to a serious problem.please consider forcing a recall on the 2014 jeep cherokee, before serious safety issues begin to occur.
Car was bucking, jerking, stalling while driving in traffic. Warning light said service transmission. However, service said code said emissions issue and no open recall.
I received notice of recalls, numbers r27 and r39.bakersfield jeep states that they have no parts to repair the defects and there i no timetable for getting such parts.
There is a noise when the wheels are turning, not when at a stop.dealer said it is the bearings in the drive shaft.the whole drive shaft has to be replaced, not just the bearings.
2014 jeep cherokee wrangler 2.4l 4wd.vehicle shuts down completely during driving operation.this has happened off and on since last fall (2014).happens multiple times during commute, including when engine is first warming up and when vehicle has travelled for some distance.some days it does not occur at all.engine temperature seems to have no relation to incidents.speed has no relation as it has occurred at 5mph up to 65mph.ambient temperature has no relationship as the temp has varied from 0 to 80 degrees f.took to chrysler dealership shop on 12/30/14 - chrysler dealership shop did not find cause but did update bcm based on tsb.problem continues to occur.5/20/15 - 2015 jeep cherokee back in shop for same issue.
Jeep cherokee: this is the worst vehicle i have ever purchased!i had my previous vehicle for 13 years 192,000 miles and never had trouble with it.the zf9 transmition sucks. I have survived several close calls and won't let my children drive it as i fear they will be in a car accident. The transmission slips, shifts hard, erraticand jerks you and your passengers around in the car. The dealership has not been able to fix this problem and i fear things will only get worse! i will never purchase jeep again.
I have an oil leak and need to replace mopar part number 688105583af. However, this part is on back order without an in stock date (some websites are saying it's discontinued). Looking on ebay i see this part being sold for $200 above msrp with over 170 sold recently. No one can help me fix this issue since the part is back ordered without an in stock date.furthermore, doing research on this part, the issue i have is extremely wide spread with 2014 - 2016 jeep, dodge, chrysler and ram models (that all use this part). A mechanic i called stated this was a widespread issue. Since the jeep dealerships are not carrying this part and no mechanic can order it, i am stuck with a car leaking a good amount of oil.
While driving, the vehicle had a hard shift when starting to accelerate. Recently, i went to leave work and vehicle wouldn't start and was told it was a fuel pump. Few days later, the vehicle started several times. Two days later, i was driving on the interstate and the rpms started going down and i eventually stalled out luckily i was able to pull off to the side. Few minutes later the vehicle started and i made it almost home until my vehicle stalled out again while sitting at a red light but this time in the middle of traffic. The battery light came on because the vehicle was shutting down. Shift to p message came up as well. I tried turning the vehicle on and off like i did before but it wouldn't start. Finally after two tries it started again so i pulled off into a parking lot to wait for my dad. Even just sitting in the parking lot the vehicle was stalling out and the shift to p message came on again. My father went to leave his work and the vehicle shut off again and it was towed to a dealership where it has been for almost two weeks now and they can not duplicate the issue.
Will driving service shifter appeared on dashboard screen and all gearshift lights are on. This is the third time, it happened 2 months prior .
This is my second complaint. I have had no feedback from my first complaint which bothers me since it a safety risk to me and my family.recently i replaced the battery. I always let the car warm up before driving at the start of the day and have observed the car stall suddenly without warning. Fortunately i have avoided an accident from being rear ended by another vehicle. This happens every time and throughout the day. My service at the dealer is upto date and they have not indicated any issues. Please address this safety risk immediately.
Jeep has loss of power between 0-5 mph; 25-35 mph and 55-65 mph. After more than 3 dealership visits and flash module and software updates the vehicle has gotten progressively worse with loss of power and now uneven shifting including jerking when shifting. If you press the gas pedal down there is a delay before the vehicle goes. I have had these issues from the get go 3k miles and now have 8.5k on it with no fixes or end in sight. Fca has had little to no communication with me up to this point and am still waiting on a call back from them.
Jeep started shutting off while driving down the road, and the transmissionshifts when it shouldnt and shifts really hard sometimes. I had to have ot towed to the dealership today, it would not restart after shutting down when i was drivivg
The contact owns a 2014 jeep cherokee. The contact stated that the vehicle was taken to a dealer for resolution to a recall related to a transaxle wire harness replacement. After the wire harness was replaced, the contact stated that the vehicle stopped accelerating. While driving 30 mph, the vehicle began slowing down and eventually stopped when the brake pedal was depressed. The contact also stated that the vehicle jerked while driving. The dealer and manufacturer were not notified. The failure mileage was 41,000. Updated 05/30/17*lj updated 10/6/2017
When slowing down not coming to a full stop then accelerating my car does not want to move. There is an extreme hesitation, and then boom ~ the car jerks and finally goes. This has been happening for years now. I have had all the software updates ~ it is no better.
The transmission sticks in neutral and i have to stop the vehicle, put it in park, engage the parking brake, disengage the parking brake, and shift into drive in order to fix the issue.there are several known issues with the 9-speed transmission.there have been two recalls and still giving me problems.i took it to the shop today.i have no idea how much this is going to cost.
My car goes into neutral on it's on while going down the road. I have took it into dodge 2 times for the problem but they have yet to fix the problem.
I was driving on the freeway going 70 mph my car started beeping and said service transmission. Restart in park with vehicle speed at zero. Once is gave me that message it was as if my car went into neutral and it wouldn't let me speed up or anything no matter how much i pushed on the gas. I was in the middle lane and my speed kept decreasing and i almost got hit 3 times trying to get over to restart my car. Once i finally got over i had to turn my car off and restart it. I have had this happen more than once and i'm terrified i'm going to be in a horrible accident.
This is my 2nd complaint since the transmission issue on 8/6/19 (tracking #11242090). I have not received an update regarding that issue. I followed up with the manufacturer who informed me that my vin was not associated with the recall. On 8/7/19, i had the dealer perform a diagnostic test and they found that my suv required a software update on the transmission and powertrain. The same recall affecting the 3.2l but not issued to my vin. On 9/8/19, my suv began surging multiple times when i was in idle at city stoplights and died when in shifted into park three times within an hour. The only indication of an issue on my dashboard was the battery light that came on once the car died. The dash and radio continued to perform fine but the engine shut off with the key still in the ignition. I had the battery tested on 8/06/19 along with the alternator and terminals and they were at 100%. The battery was new when purchased 11/2018. I'd like to resolve this issue in order to feel safe driving this vehicle. I can provide further documentation from the dealer bayside chrysler dodge jeep ram 10535 automall parkway, d'iberville, ms 39540 or it can be requested from them directly.
Air bag warning light turned on haven't been able to fix yet. Passengers seat bearing on track broken. Front end noise when turning has been in dealer multiple times and haven't been able to fix sounds like rubbing on something crinkling sound.
Consistently since the vehicle was purchased, it will, without warning, stop while driving and remain incapacitated. Will not turn on. Dealer keeps saying it's low on oil even though when this happens i am usually several thousand miles away from next schedule oil change. Get oil checked and topped off frequently. They still say it's low on oil not leaking. Shows message shift to park then desired gear. After flashing message car is incapacitated. Safety hazard. Frequently known and reported from 2014 jeep cherokee sport owners. Stalls while driving. Will this be ignored until someone dies?
On 10/18/2015, while flat towing my 2014 jeep cherokee at approximately 60 mph on i-5 near san clemente, ca behind our rv, we suddenly experienced a violent side to side swerving sensation.while working to control the rv, i viewed via the rear camera, the cherokee rocking side to side, violently shaking the rv.the 2014 jeep cherokee is specifically designed to be flat towed behind the rv, and was connected to the rv with a blue-ox towing system.i had previously towed the jeep cherokee approximately 14,000 miles prior to this event with no problems.the violent swaying continued through the braking process, and did not cease until the vehicle came to a complete stop.after stopping on i-5, a preliminary investigation did not identify an obvious cause such as a flat/soft tire on the rv or jeep, loose or damaged tow bar. I slowly exited the interstate and parked in a safe location for a closer inspection.turning the jeep's ignition to "on" without starting, i noticed my check engine light and electronic stabilitycontrol light were illuminated.after checking various rv forums, i discovered that others with 2014 jeep cherokees had experienced the same issue which seems to resolve itself after stopping the vehicle.i continued on my journey without any additional problems andthe warning lights on my dash reset within a day or so.it appears to be a unique problem to 2014 jeep cherokees according to various rv forums.my 2014 jeep cherokee is equipped with the active drive ii transmission specifically designed for flat towing behind my rv.
I bought this jeep at crown chrysler jeep in chattanooga, tn. My transmission keeps having problems. The car shakes roughly when shifting.i brought the car several times to the dealership and ask for advice. The dealer says there is not fix for the problem.yet, jeep continues selling the car to customers. I have contacted fiat/jeep/chrysler and they seem not to care on the problem and continue saying they are working to fix problem. Please help, force this people to make it right.
Service shifter light came on and gear shift lightsare all red,p,r,n,d
Transmission feels like it is slipping while in motion and it randomly goes into neutral which had to be put into park and then back to drive in order to move. Sometimes it requires a complete engine restart. This has happened randomly and always when i'm driving and on the road or highway but luckily was always able to pull over to the side avoiding a major accident.
My problem started about a week ago when i went to put my car into reverse from park after having just started it and it drove forward instead of backwards. I had to put it back into park then back into reverse before it would go backwards (no i was not on a hill i was flat, the car was acting as though it was in drive instead of reverse). Then it progressed to i went to change from park to drive and the engine just reved when the gas was pressed (acting as though it was in neutral) and i yet again had to put it back into park and turn it off to get it to go into the right gear. Then it progressed to my battery not working properly and my car not wanting to start up right away. And it got even worse to the point my car now says i need service on the shifter. I have had this car for 9 months and i drive it 10 miles a day (to and from work combined) 5 days a week and hardly ever anymore than that. I had never had any problems with it before this week and now all these problems are popping up at once
I received a safety recall notice over 8 months ago from fca--p60.nhtsa# 14v-634.it involves the alternator diodes that may experience a rapid failure.the parts are still not available from jeep.my dealership has put me on a "waiting list."obviously the responsibility is on jeep--not the dealership.considering the potential danger of the alternator failing, can someone intercede?this is a tragedy waiting to happen to the affected drivers.(see redacted paragraph from recall notice below).the driver will have limited or no detection of the alternator failing, which can result in vehicle shutdown while driving and/or an underhood electrical fire.
While driving my car suddenly seems to lose power and stop and on my dash it says must placed for on break to shift into park. As i am driving down the highway or through an intersection i am not trying to put it in park and it has caused me to almost getting rex a few times. I have taken it in to be repaired several times and no one can find anything wrong with it. This has been going on for several months and normally happens to to three times a month. I will only put the most recent date below
The vehicle shut off without ability to steer or shift in the middle of driving. This has happened while driving on 3 separate occasions without resolution or explanation from mechanics or service managers as to why it's happened. There is also jerking or shuddering at vehicles without understanding or resolution on sporadic occasions.
Recall number 16v-529 has not been remedied for 3 years, and i've experienced numerous issues because of it. Jeep will not look at it for free despite the fact that i'm affected by this warranty. My car shifts into neutral while driving frequently, and it's unacceptable that there has not been a fix for this yet.
60k miles and transmission has went out
Vehicle has intermittent issue while traveling 70+ miles an hour on the freeway tachometer jumps up and down and vehicle displays "shift to p then desired gear"vehicle has no ability to drive, you must pull off highway without any ability to use gas and put car into park.also does this at intersections.i have a video of it doing it at the intersection (can not video going down highway as it is not safe).opened two cases with chrysler #[xxx] and #[xxx].vehicle has been to two different jeep service dealers for over 15 days and not repaired.vehicle is going to kill someone when is does not have the ability to use the gas when it displays this on the screen.chrysler needs to have service dealer start replacing parts to fix this issue.both jeep service dealers stated that no code came up on their computer, therefore they can not fix.dealers in question: autonation in roseville, ca 916 781 8100 and folsom jeep 916 520 1135.autonation in roseville along with chrysler were provided the video.autonation in roseville was specially told to contact chrysler to work with a chrysler technician to further troubleshoot the issue, they simply sent the video and told me that there is nothing more they can do.filing this issue as a vehicle safety complaint to find resolve before it kills the driver and/or others on the highway.issue happens as i have stated going down the highway at 70mph and at stops as well.i have video of it while at an intersection, but you will not allow video uploads. *dt('parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).')
Vehicle shifts from park into reverse without anyone touching the shift lever. Vehicle also changes gears occasionally when driving, e.g., shifts from reverse to drive when backing up, or reverse to neutral.reported to dealer immediately in july 2014 (not aware of problem) and chrysler on 9/29/14 and again 9/9/15.we are now vigilant when shifting gears and before initial acceleration.once moving, the jeep stays in the gear selected, e.g., hasn't shifted out of drive while driving down the road.the shiftproblem is a progression downward, i.e., park to reverse, reverse to neutral, reverse to drive.unfortunately my wife had another and potentially serious incident this weekend when she parked on level ground, placed the jeep in park, left the engine running, got out of the jeep (briefly to check on something), then the vehicle shiftedinto reverse and started backwards.my wife had to run and jump into the moving jeep to stop it.on this occasion, she wasn't even in the jeep and there were no passengers, so no one touched the shift lever.there was a significant pause (i.e., time to get out of the jeep and start to walk away) before the jeep changed gears. On the occasions when the jeep shifts from reverse to drive, we have been fortunate that no person or object was close to the front of the jeep and the driver was alert and able to stop within the first few feet; we will not always be so lucky.other manifestation of this shifting problem is when shifted to reverse, we watch the indicator say reverse then, after a noticeable pause with no one touching the gear lever, the jeep will shift into neutral or continue into drive.knowing that this is a problem, we watch the shift sequence closely and catch this "slipping out of gear selected" problem to avoid an accident.is this a drive by wire electrical problem?
My jeep cherokee developed an obvious smell in the spring or 2015. I did not smell the mold problem until this point, and the jeep smelled during the first 10 minutes of running the a/c, and then the odor would dissipate. The dealer could not smell the odor, and they sprayed a deodorizer in the interior vents. After the dealer sprayed the deodorizer, the smell coming from the vents was unbearable. I couldn't breathe. I took the jeep back for the second time, and the service person advised that he had never smelled anything so bad, and that he called chrysler, and chrysler was aware of the problem and it was mold. He said that chrysler was sending a kit to clean the a/c with chemicals. During the time that i drove this jeep, i became very ill, all symptoms that are consistent with mold exposure.
On tuesday, july 28, 2015 12:12pm on interstate 91-s at 65mph in the middle travel lane, i was surrounded by multiple tractor-trailers.my dashboard suddenly lit up like a christmas tree.i immediately attempted to get to safety. The car's speed dropped dramatically without warning, even when i applied the gas. At least two tractor-trailers just missed hitting me. I narrowly managed to get to the right side of the highway.on friday, july 31, 2015, executive jeep reassured me that the vehicle was repaired and safe to drive.i expressed my concern about it being safe; the service advisor re-assured me that it was.on monday, august 3, 2015, just 7 days after the vehicle failed me, i was en route to work on 91-n i was traveling in the middle lane surrounded by multiple vehicles.again, the dashboard lit up like a christmas tree. I was almost hit by other vehicles while trying to make my way to the right side of the highway.the car's speed dropped dramatically without warning, even when i applied the gas.for the second time in one week, the vehicle failed in the same manner and i narrowly managed to get to the breakdown lane. Chrysler insists that this vehicle is safe to drive.this is the third jeep cherokee in connecticut that i am personally aware of that has the same defect; this is unacceptable. I purchased a new jeep to be safe; my experience with jeep has been far from that.i am stuck paying of an unsafe vehicle. Narrowly avoiding being killed twice in this vehicle is enough for me.
I have a 2014jeep cherokee sport and my service shifter came on and my car wouldn't start unless i jump started it , called the dealership they said they never of heard of anything like that , i think this needs to be investigated or someone is going to end up kill because of there car messing up .
My horn will not work at all nor the cruise control is not working at all as well. So is all of the controls on the steering wheel. Also a low headlight went out and i may have a stuck clutch problem as well. I need all of this for my safety, my passengers, and my vehicle safely as well. I am requesting a recall so these matters can be straighten out as soon as possible. I don't know what's going to happen the next day, but i need these situations fixed as much as i can.
Vehicle in motion after fueling. Every time i fill my tank, my jeep starts bucking and sometimes none responsive, it also shuts off when i come to a standstill. With the engine running, i can floor the accelerator and the rpm stays the same. The behavior is only on a full tank, after 50 miles it stops. Dangerous as when i am in motion the jeep stalls regardless of the speed i am going at.
Every single night, i will be driving and the car is in motion and a light comes on the dash that says 'service shifter.' this car has already been marked as a lemon for this same exact issue, i have taken it to the shop 4 times in the year i have owned it to get the problem 'fixed' and it still is messes up.
On two different occasions i have been in the process of driving the car down a city street when it has for no known reason shut off and become immediately inoperable.the first incident of this was in june 2020.i had the car towed to a mechanic where they could find nothing wrong.they changed the oil and replaced the battery but got no indication from the diagnostic report that anything was wrong. They suggested i take the vehicle to a mechanic that specializes in electronic issues.they found an issue in the steering column that they said may have been the problem.i had it repaired and thought it was fixed.this past saturday (1/16/21) i was in the process of driving the vehicle down a city street when again, with no warning, the engine shut off.i had the car towed to a mechanic again and again, they can find nothing diagnostically wrong with the vehicle.i have documentation for these issues but it is in the glove compartment of the vehicle and it is at the mechanics.i can provide if needed.
I bought a pre-owned certified jeep cherokee 2014 from david's dodge, jeep, and chrysler last week monday, june 6th, 2015. I had a major issue occur a week later on the highway while traveling 65 mph the car loss traction control, 4 wheel drive, and the ability to accelerate. I was in a cattle shoot and had to coast the car down the highway to pull over. A service engine light along with warnings about the traction control and transmission were shown. I pulled to the side of the road and put the car in park which resulted in a hard jerk from moving the clutch from drive to park. I restarted the car and the car was idling at an abnormally high rpm. I put the car in drive and noticed a jerk once again when moving through the gears. The car also shifted very hard for about 45 more miles. I called the dealership who informed me that my car required an update to the transmission which was preformed that day. As an engineer i find it unacceptable that the dealership sold a car with the potential to crash on the highway due to negligence with regards ignoring a crucial update like the transmission. After the update to the transmission the car is shifting very hard from gear to gear and seems to be giving a shallow shift to 1st gear when the car is at a complete stop. Monday, 13th, 2015, i have an appointment for two other issues a squeak in the rear passenger seat and an interference issue with the sirusxm. As an engineer it is obvious that there is a deep underlying problem with the 9 speed transmission i will be asking for the dealership to replace the transmission as the update was not effective causing rough shifting and a loss of acceleration in the shift from high to low gears.
After filling up the gas tank, i was stopped at a red light. My car started bucking, shaking and the service transmission and engine lights came on. The car told me to put it in park and turn it off. It would buck every time i tried to go from a stopped to starting position. I was stopped at a red light on a busy city street, at a busy intersection at night and terrified that i was going to get rear ended.
Replace the front wheel bearings in the jeep in april of this year. In late october took the jeep back in for regular maintenance and it turns out that the front right bearing was already bad, the mechanic could move the wheel around with his hands. Less than a few thousand miles were put on it.
'service shifter' intermittently comes on.all lights are lit up at shifter p,r,n,d and stay on.when vehicle is turned off and on again, it seems to be fine.comes on at least once within 10 starts.reading forums and dealership does not seem to know what the problem is.of course they want to see is when issue is occurring, not an easy task.even when issue is occurring i was able to drive.concerned as to what and why this problem is occurring.could it become a safety issue?
I flat tow this 2014 jeep cherokee behind a 40 ft class a newmar motorhome. I have experienced a violent death wobble 6 times from 30 mph to 70 mph. The event seems to happen after turns or bumps. It is extremely violent and the only remedy is come to a complete stop even on a highway with no shoulder. I have been in contact with jeep national beginning oct 2019. They examined the car for a week in oct in mountain home, arkansas. They checked suspension, shocks, tires, alignment, struts, etc. No defects. They had no suggestions. There was a recall in 2016 that they said was complied with that involved a wiring harness for flat towing and gave me an amended page for my operating manual saying the harness was required. The event happened again and i went to my local jeep dealer and verified that the harness was installed. On my last trip in september 2020, it happened again. I called jeep cares and requested to speak to an engineer or technician and they said that was not possible and advised i take it to a dealer. I called my hometown dealer and spoke with the shop foreman. He looked into it and had nothing to offer. I went to the dealership last friday and for the first time was told mopar part #68321424ab was required and it was not installed on my car. This was the first jeep person that was aware of the problem and knew what the solution was. Jeep wants me to pay $750 to have the part (a wiring harness) installed. I think it is a solution to a design flaw and one that all jeep service people should be aware of. This is a safety issue!
Transmission failure while driving.car failed to accelerate while on a city street, transmission and parking light came on.when car was able to be re-started, loud "clunk" sound occurred when gears shifted.car had to be towed to dealership.fear for safety of me and my two children to drive car and have transmission fail and car stall while on the road.after researching and reading similar incidents that have occurred to countless others over a two year period, it is appalling that nothing has been done to warn customers of the deadly dangers of this car or that a recall or buyout has not happened.many of us are now stuck with these dangerous vehicles with no recourse as of yet.
Really bad problem with transmission as long as you're driving it just says service transmission and it's getting stuck is not going whatever you turn it off and then turn it on everything looks good i send it twice in the dealer they saying bring it in that moment i live an hour far from dealer and that's happening every day and as long as i'm going to the dealer they saying everything looks good
Backed out of driveway then warning light/symbol and tone came on that the 4 wheel drive system was unavailable and service required, service airbag warning came on as well as service parking brake, limped back into driveway barely. Turned vehicle off restarted still getting warnings and tried to move vehicle motor revved but vehicle didn't move forward or reverse.got another warning to put vehicle into park then select gear.currently waiting for tow truck.jeep won't move in drive or reverse now.suspect transmission issue.
I find it very hard to believe when i enter my vin on your site it shows no recalls for this vehicle but when i enter my vin on mopar.com it shows about 4 recalls and three campaigns. My vehicle stalls while driving and it's unsafe for my kids. I got the issue 'repaired' and the car stalls even more, there is a huge thump in the engine when i switch gears from park to revers or park to drive. Yesterday when i went to turn my car on the start button got stuck and the car did not turn on, my husband replaced the battery and got the car on but now the car won't turn off.
Several times while i was driving the digital dash display went blank, red "battery" indicator came on, "no bus" fault message appeared, the headlights went off, the turn signal did not work, radio did not work,door locks would not work (lock/unlock). The safety issue is to lose function of headlights and turn signal while driving. Also if a crash were to occur, i may not be able to exit my vehicle in an emergency, due to not being able to unlock my doors. Between august 27, 2015 and september 14, 2015 this occurred four (4) separate times. The vehicle was turned in for service each time this occurred.the problem is intermittent, during driving it can come and go. Service department at authorized jeep dealer stated that they do not have any instrumentation to troubleshoot can bus and they can not duplicate the issue. I would pull over into a safe area and take photos of the dash showing the faults. Service department can only reset faults as displayed on a tablet when plugged into the vehicle. Again dealer has no tools to look up bus problems, electrical contact issue, etc.
From the day i purchased my 2014 jeep cherokee, it has been shifting roughly. I took it back to the dealership the next business day and said something was wrong with the transmission. The service department did a "relearn," whatever that means. It did nothing. They said i had to drive it a while so that it would learn my driving behavior. It didn't so i took it back to the dealership again. The dealership did a software update and said to drive it 500 miles before the car's transmission would settle down. Again, no change and i took it back to the dealership. The dealership said nothing could be done but i should drive it now 10,000 miles. After 10,000 miles i took it back to the dealership and they said they could not find anything wrong with it. That is the way it is supposed to run. I've driven many different types of vehicles over my life, from dump trucks to cadillacs and i have never experienced a transmission shifting so roughly or jerking so bad in any of them like it does in the 2014 jeep cherokee. This is the first vehicle that i've actually hated to drive and i believe that chrysler should buy it back. I would be out thousands of dollars is i traded it in.
There is something wrong with the shifter. When i'm driving i get alerted that the vehicle is unable to shift gears unless in park and i'm unable to continue to drive. I have to stop the vehicle, turn it off and restart. A few minutes after driving the same thing happens all over again. Before this happened, a few months back the service shifter light came on but then went away.
Vehicle loses power while driving andfails to accelerate properly which poses a safety issue when driving on freeways where speeds can reach up to 70-80mph. The vehicle will only reach first gear and reach only a speed of 40 mph.
The suv would not start first thing in the morning as i was heading to work. Jump started in the afternoon and the car would not shut off, gears would not hold and could not go into park or neutral. I was trying to make it to the battery replacement center and get a new battery installed right away.instead i had to put the hand brake on as the car would not stop and got it towed to dealership for new battery install. I was endangering myself and others in this situation. There was no indication about i needing a new battery prior to this incident.
My transmission light tutned on. My vehicle would not start. Sometimes my key would get stuck in the ignition. My vehicle would stay stuck on reverse, neutral. Or drive. All this in a matter of two days. Dealership said it was my transmission. Turned out it was my control module. Still having a hard time with the gears. They feel like i am driving an old car. I have less than 25,000 mi.
I was driving down the highway. When i heard a loud gunshot noise and glass everywhere. I looked up and noticed it was my sunroof. There was no cars in front of me. Because the first thing i thought maybe a rock hit it. But as i got out and looked and check out the incident sunroof was pushed up. Meaning if the rock cat hit it it would be pushed in towards the vehicle. Since it was pushed up believe me to think the engine may have misfired or some kind pressure was in the vehicle that needed to be released. My truck is now in jeep being investigated buy jeep to see if it's something that they are responsible for which they are. But i know they are going to try and put it on my insurance and then we are going to have big problems.
Around 4:30 pm, after just a few seconds of leaving my driveway, a message came on that stated i needed to put the vehicle in park before i could shift gears and then my battery light and engine light came on. I pulled over, put vehicle into park & then shut it off. Restartedit, but struggled to start.. Attempted to restart a third time but was dead. Turned the key to run to see what lights stayed on the dashboard the battery was still on while the engine light disappeared. After waiting about a half hour, my father in law was able to give me a jump. Car started and was able to drive get the battery replaced. However i read last night similar complaints, with the battery not being the issue so my husband will be getting the previous battery we had, tested this weekend.
All the lights on my shifter lit up, and on my dash "service shifter" appeared.this is not the first time this has happened, and i have paid to have it serviced once.it is still happening.this does not happen at a specific time, but happens when the vehicle is in motion.
I first experienced what felt like my transmission wasn't shifting properly right away.i noticed it in lower gears.i took it back to the dealership and they said everything was fine.i then started to experience my engine randomly stalling.i would be going slow and i was usually taking a right turn.i went to turn on my car and it said engine failure.i called the dealership and they said to tow it to them.i received a call that the reason my car ahut off was because there wasn't any oil.i have all my records and my oil had been changed at a dealership less than two weeks prior.so they put oil in it and said i was fine.within a week my car died turning right on rail road tracks in an instersection.we had to have a police officer come and push us off the tracks and wait for us to get towed.the dealership told my there was a harness that needed to be replaced and it would cost $700!they said that he harness was under my hood when i did research it was discovered that it was in my trunk.they said it needed to be replaced due to water damage. In my trunk?i did research and found this harness was a common issue but it didn't have anything to do with the issues i was having.now it is a year later and we are having the same issue.my service lights will turn on randomly.my engine stalled on the highway going 70 mph.i am at a loss what to do.my two year old has been in the car with me when this happens and i just want to know my car is safe to drive.
Vehicle makes a loud whistling noise when the vehicle starts up, is idle, and when it acceleratesvehicle also jerks when it shifts gears.
I have noticed in the past few weeks that my jeep will stall and will not start back up again.i try and it wants to but doesn't.then about five minutes later it will start and all is good.i thought it may be the gas but i have gone through different tanks and different gas stations and it continues to do this.usually first thing in the am.i have been stuck in the middle of the road as it will start to go but stalls.what is wrong woth this vehicle.?
Mirror (side views) are too small for adequate visibility, dealership offers no aftermarket mirrors that are larger. Head restraint causes a posture that is poor for driving and results in pain in neck, back, and head. Head restraint interferes with rear view.
Service shifter message locks speedometer screen and all gears light up to display prnd. This happened while vehicle was in motion. Also happens when parked with the car running and when shifting into reverse.
Every few weeks, i will get a warning that flashing on my display while driving saying "shift into p before shifting to desired gear", and the engine dies a couple seconds later.this has happened on cold days, warm days, flat roads, hills, and turns.rural roads with low speeds as well as the interstate at 60+ mph.takes about 2 minutes before the car will restart and has left me in the middle of traffic on several occasions, causing a danger to myself and other drivers.most commonly happens when my oil life is below 30%, but has occurred at other times as well.
While driving i felt a slight vibration and moments latter the car would try to shut down while losing power. After shutting down the car would not start again.
While driving my engine light pops on and on my screen it's says when vehicle slows to a stop put in park and shift to desired gear. I was on the eway when it happen the first time going about 75. The next time it happened i was on a side street going about 20mph and it stalled out and then it gave me the same message. I took it to jeep they did something with the computer problem went away for a month or so and happens again. Now i'm having problems every week and every time my engine light comes on it says service transmission. The engine light doesn't stay on long it comes and it goes. It comes on when i'm driving for a while or a short period of time. Sometimes it stays on for days and other times it goes right off. It's different codes from the computer but all are different transmissions codes. I have 141,000 miles on my truck mostly highway miles.
Transmission unexpectedly shifts into neutral while driving, i am afraid this is going to cause an accident.
I was driving down a straight, flat road about approaching an intersection and a light which just turned green.was going about 25-30 mph at the moment when it sounded and felt like a tire popped in the rear of the jeep.i rolled to a stop, pulled off to the side and noticed the tire wasn't popped, but that my rear passenger tire was now resting on the wheel well.i got down to look under and saw that a thick metal bar had snapped in half, which in turn snapped my axel, and ripped my suspension out with it.i got the vehicle towed to the local shop, they looked at it and said they had never seen this happen before.when towing the jeep, they needed to wrap it with extra straps since the damage was so significant they could not tie the chains under the car in the rear.i am currently trying to get jeep to send an evaluator.i currently have a case open with them.
This vehicle will make its 3rd visit to dealership for shutting down while moving. Previous 2 visits iwas told vehicle needed updates. Was updated 2 weeks ago and the issue happened again today... First steering wheel locks up,,,tachometer goes to zero..engine shuts down..light comes on and says put vehicle in park and restart. Vehicle is unsafe to operate. Dealership is guessing at this point but i cannot pit my son's life in jeopardy. What can we do?
When going from a stopped position accelerating there is an obvious shake or shimmy in the front end of the vehicle.this seem to be more prevalent when turning right.the vehicle has been taken to the dealership three times now.they have rotated the tires, balanced the tires and put 2 different replacement parts on (i am unsure as to what the parts are) and none of these things have solved the problem.
The transmission is late to put into gear. It is a very hard and late shift. When coming to a stop the vehicle will not go after stop, almost like puts itself into neutral and with enough gas will pop back into drive.has happened many times when coming out into traffic making it very unsafe and nearly causing accidents.
Shifter is continually lighting up with the red indicator light on all gears (p, r,n &d)very recently i get an error message stating 'service shifter'the indicator lights have been ongoing for a few years at this point, but only recently the error message. This error message happened while drive 70mph down there freeway. Also, there has been an issue with the 'fuel vapor system' that i've had neatly since we bought the jeep new. It's been looked at and no one will touch it without costing an arm and a leg. Unacceptable for a new vehicle! both are ongoing issues occurring since winter of 2013.
After filling the vehicle with gas it will hesitate and stall out while driving. It tells you to put the car in park and then you have to re crank it to shift back to drive. After the tank is about 3/4 full it stops stalling.
There is water entering the vehicle in the rear passenger seat and in the spare tire cargo area when it rains.it is pooling up in these areas and there are electrical components right by this.
According to owners manual and jeep, this vehicle is designed and capable of being flat towed behind an rv. There was a supplemental document from jeep advising if you experience a wobble when towing you need kit 683214ab. This needs to be mandatory as it happened twice in the last month after towing thousands of miles,the jeep will start violently wobbling when driving requiring the rv to fully stop in order to recover.on the two occasions, there was no warning.the first issue the car was swinging so much it damaged the rear passenger car tire rim by hitting the curb.luckily there were no bikers or pedestrian at the time.the rv was traveling less than 25 mph on flat street roads.the first time we turned a hard right and was +200 from the turn.the second time we turned left and about +200 from the turn. The jeep is configured with supplemental braking, lights, tow bar, and break away kit.we tow it with a 40' diesel pusher rv about 34k lbs.my request is to have jeep make this fix mandatory instead of elective.
The car keeps stalling and shutting off. Cut off in the middle of a semi busy road with me and my kids in the car.
When i'm on the highway going 65-75 and there's dips in the road my steering wheel and front tires shake out of control and i have to press the brake pedal to make it stop.
I pulled out of my driveway in reverse then pulled down my road in drive. Going approximately 5 mph the car then popped a message saying 'shift to p them desired gear' the car was still on but would not accelerate even when i did what the message said to do. The second time this happened i did the same thing. But that time the car stopped accelerating in the middle of the road. Took it to chrysler for them to say it needed an oil change. But the car did it again twice after the oil change. And now today march 21, 2018 the car did it 5 times in a row and once two days prior. Except this time each time the car was turned back on the car would turn over but would act like it was fighting to turn on. As if i was turning the key too far over for too long. It took each time approximately 40 seconds to finally come on and drive. The fifth time the car stopped accelerating in the middle of the road. Each time this has happened the car stayed running just would not accelerate.
The vehicle lurches forward when i come to a complete stop and entire cabin also vibrates when stopped.i can feel some thing is wrong as i am driving, as if the gears aren't shifting appropriately while driving city streets. Vehicle is used and purchased through carmax about a year ago. However i've been having issues 4-6 months of purchasing and have taken it to a dealership several times and finally back to carmax, carmax advised they couldn't do any thing, the problem (whatever it was) would have to be handled through a jeep dealership.
As i was driving home the service shifter message came on after i backed out of the parking spot and shifted into drive. My display and would not clear. After looking online i found that there is a whole group of jeep owners that have this same issue. They discussion can be found athttps://www.cargurus.com/cars/discussion-t68742_ds990296i am surprised there has not been a recall on the automobile for this yet considering an extraordinary amount of people have this issue. Definitely needs to be looked into. I have only owned the car for less than 48 hours and am questioning returning it to the lot after a mechanic takes a look into it.
Twice while driving my car it has died without any warning. The first time i was driving down a parking garage ramp and the car died and the brakes and steering while locked up. The message on the dashboard said press the brakes to shift gear. Luckily i was able to shift the car in park after a few seconds and started the car again. The second time i was driving and was at a stop sign. When i went to step on the gas to go the car died out and this time there was no message on the dashboard and again after a few seconds i was able to restart the car. I took into the dealership and they said there was nothing wrong with the car and that they know that the vehicle shuts down if the oil gets low but my vehicle showed 30% oil so i know that was not the problem.
When the gas pedal is accelerated the engine pushes back. Seems like it's a transmission problem. Service shifter light is on. Loud engine when driving.
I started my car to warm it up and in about five minutes time the car was on fire.the vehicle was parked in front of my home.the fire department was called and was able to put it out.just a few days ago my insurance company told me the cause was due to an electrical malfunction. The car was a complete loss.
Started car in the garage, put the car in reverse and the dash lights were blinking and the radio display flashed and said service trans and the service trans stays lit.had the car towed to the fuller dealer on rt 22. Somerville nj.got the car back 8/8/14.the transmission continues to give me problems while shifting.at time i can step on the gas to accelerate and the car doesn't move than all of a sudden will rush forward.slowing down and going around a turn is the worst because stepping back on the gas the car feels as if it's going to stop then at once it will rush forward as if i was stepping on the gas all the way to the floor.had the car back and on 8/21 was pulling out of the driveway at work and heard a terrible grinding noise and lost ability to steer the car.had it towed and the dealer called the next day to tell me that the left front axle had snapped and was probably a defective one from the manufacturer.i want to get rid of the car because i don't feel safe driving it.i'm afraid if i ever need to step on the gas to get out of the way of something, i will not be able to and will be involved in an accident.terrible transmission and will be discussing my concerns with my lawyer.
I was in an accident severe enough to total the vehicle but none of the many air bags deployed. I rear ended a vehicle on the freeway.i was just concerned since i am unaware what speed i was going at the point of impact.the front of my vehicle was pushed back toward the windsheild pretty far. Unfortunately, i don't have any pictures.i just wanted to express my concerns.we did test the car and there aparently no failure of the air bag system, so maybe no problem.
While driving my car through an intersection, while pressing the gas, the car's transmission acted like it was in neutral.this was disturbing because at the time i needed power.the car did this 3 times.i put the car in for service and without an engine light on there was nothing they would do.6 months later jeep realized that it needed a new transmission. They replaced the transmission and now every time i come to a stop the car jerks.it feels completely unsafe and this car scares me.i have a family of 5 and i am now subjecting all of us to a potential unsafe situation.i informed the service department with no response (to date).i will keep trying, but they say they drove it 22 miles and it was fine.it is not fine.it is scary and negligent.they have admitted that there are many transmission problems and that they're working on them.the car is a year old and has never felt quite right.
When driving at least once a week, the car will suddenly loose speed and will drop into low gear.a service note comes on the screen stating, "service transmission" and "service park brake."i am unable to have any control of the speed of the car.i have to turn the car off and turn the car off several times, until the transmission allows to switch speeds/gears.at first, when trying to accelerate the car will just drop out and not allow me to move forward.i feel extremely unsafe driving my vehicle especially when this happens on the highway in the middle of traffic.it has happened to me when going anywhere from 25 mph to 78 mph.i have taken it to the dealer where i bought it, and they seemed to find nothing wrong with the vehicle.i took my car to another dealer in another state, and they were still unsuccessful with finding out what is wrong with the vehicle.again, i feel completely unsafe when driving and i am just waiting to cause an accident or someone to rear end me because of the drastic lose in speed.
This is the second time it's happened. After i fill up a tank load of gas, the car wants to lunge forward after coming to a stop. It does a few jolts before it picks up speed. Today, when i cranked it, it stalled. I turned it off then cranked it again and it was fine. Then i pulled out the driveway and proceeded to drive down the street (35 mph). When i approached the stop sign, the car said 'shift to park to shift gears.' i shifted from drive to park, waited a minute, then back to drive. The car would not go. I turned it off and then back on, shifted to drive then proceeded to drive. I got up to 45 mph and approached a stop sign. The car said 'shift to park to shift gears.' at the stop sign, i shifted from drive to park, waited then shifted to drive. The car would not go. I turned it off then tried to turn it back on and it stalled. I turned it off then waited a few minutes before turning it back on.
After completing the safety recall for the transmission, the 'service shifter' light has been intermittently coming on. On the shifter itself, all lights are illuminated (d, r, p...etc) while the 'service shifter' notice is visible. I have not had this notice indicated until i completed the transmission recall. The 'service shifter' notice illuminates while i am driving.
I am reporting a very unsafe life threateningcondition , my vehicle randomly stalls out and will not restart for several minutes. The first time it happened i had it towed to the dealership because i was afraid to drive it. They informed me that jeep had a service bulletin for this exact concern and they had fixed it by reprogramming the pcm. I picked up the vehicle and about 4 days later the same thing happened while turning through a busy intersection almost causing a multi vehicle collision.seconds before the stall the red etc light came on. After the restart the etc light is off and the cel is on and the engine feels like it has reduced or no power. The stall always seems to happen on a turn. My vehicle is currently at the dealer but it appears that they have no idea what is happening. This vehicle is unsafe to drive and imposes a safety risk to everyone on the road.
Shifting with the vehicle or accelerating often has unexpected results. Shifting from reverse or park to drive results in lunging forward with increased speed. Shift from reverse to park or park to reverse can experience forward lunging. Pressing the gas, or even attempting rapid speed increase, can result in an unresponsive vehicle - no movement forward, high revs and significant rpms. After several seconds a rapid "catch" occurs and an uncontrolled jerking lunge forward. Vehicle sometimes does not start on first try. Electronic hatch does not work all of the time. Doors do not unlock sometimes by touch electronically.
The car stalls when pressing on the gas then jolts into gear making it feel and sound like i've been hit from behind, it is slow to accelerate at times and other times it accelerates extremely faster when i lightly push the gas, it will also decelerate at times when trying to accelerate, the electrical will flash all the signals and tell me to service the transmission after i fill my tank mostly and the car will shut off when i stop at a light and jerk until input it in park and turn it off while sitting in traffic. The controls to the lift gate do not always work when pressed inside of the vehicle. The check engine light is constantly on when i took it to the dealer the diagnostic said it was a sensor and valve but the dealer kept the car for a week and only changed the oil which was not needed and shut the light off only for it to come back on one day after i had to demand they fix my car or give it back because they were just holding it on the lot, the suspension and shocks are off they keep wearing my tires and the button for the shift gear fell off while i was attempting to put the car in gear which is an obvious defect
Service shift it been come on my speed are jumping car speed by it self and the dealership fail to fix my problem now it unsave to drive like this whith my family
Transmission slips, causing excessive rpms, abrupt and jolting shifts, and sudden variations in rpms. This has been an issue with the vehicle for several years. Have tired multiple times going to dealer to have the issue solved, but have only been given new updates which have failed to solve the problem.
While in motion, the car stalled. The car would not then shift to any gear. After continuously trying to shift gears, the car would jump from park to drive. Literally jump. I had to drive home (a few blocks) with my hazards on praying all the way. I called huntington beach jeep first thing in the morning. They towed the car to the service dept. I was told the transmission would be fixed. I tried to upgrade out of the shotty cherokee to a grand cherokee for safety reasons but the dealer would not forgive the negative equity in the car as we've had it for a year. He insisted we put more money down and have a car payment of $600-700 dollars. We refused. We feel jeep does not care about the safety but only the number of cars they sell each month which is a same. Thank god we didn't have a car accident as they my family would be planning a funeral. Maybe that is what it will take.
Just entering the highway doing the speed limit of 70 mph with my newborn child all of a sudden my car suddenly stalled / shook/ and halted while trying to find a safe place to pull over on the higher way. The service transmission light came on. This is a huge safety concern that i had to somehow find a way to pull over on the side of a major highway with an infant in the car while my car was stalling out.
While attempting to back my 2014 jeep cherokee 4x2 into a parking space between 2 parked cars on the left side of a one way street, the car slid to the left slamming the left rear quarter of my car into the right front of the parked car causing damage to both cars. I was attempting to back up into a space on a slightly inclined street. I had to apply some extra power to my jeep. However it went sideways instead of straight back into the parking spot. I thought i did not plan the maneuver correctly but what happened is that my rear left tire lost traction to the road which made the car travel sideways instead of straight. I had reported some rubbing noise coming from the tires earlier in the week and some minor ply in the steering wheel to the dealer. They could not duplicate the rubbing noise and reported fixing the steering wheel. I picked up the car only to find out that problems were still the same. I am guessing that there is a major flaw in the esc that made the car perform in that flawed manner. The esc light came on after that hit and would not go off. The steering wheel now more crocked. Andthe rear left wheel looks like bent. I had the car towed to the dealer on monday but they would not consider looking at it until the accident is fixed. So now it is in the shop.
The contact owns a 2014 jeep cherokee. While driving approximately 25 mph, the vehicle increased acceleration when the brake pedal was depressed. The failure occurred whenever driving 25 mph and coming to a complete stop. The vehicle was taken to the dealer, who stated that the vehicle operated normally. The manufacturer was not notified. The approximate failure mileage was 100.
The contact owns a 2014 jeep cherokee. The contact stated that while traveling various speeds, the vehicle erroneously accelerated. The contact also stated that the vehicle jerked erratically while shifting. The contact mentioned that the vehicle was previously repaired under nhtsa campaign number 14v293000 (vehicle speed control). The manufacturer was contacted about the failure. The failure mileage was 150.
While either slowing to a stop or accelerating from a stop, the vehicle "jerks", or "lunges".though i apply the pedals smoothly (gradually), the car moves as if i were pumping the brake at ~1 second intervals.because the car is in drive and my foot is not on the brake, this causes drivers behind me to get awfully close (as my brake lights do not signal that i am stopping).this happens chronically (>1x /week).
Hard shifts, odd shift points, hesitates and lurches into gear
With cruise control on, at 70 mph on an interstate hwy at higher elevation, the rpm's were near 4,000. I put on the brakes as the speed was going faster than i wanted. Putting on the brakes did not disengage the cruise control, so the rpm's stayed near 4,000. The only way to slow down was to press the cancel button for the cruise control. This has happened 3-4 times on different trips in different locations that were all high in elevation: 1500 feet +. I have told this information to the dealer we bought the car from, new, in 2014. This just happened again 4-20-16 in southern oregon. Normally, pressing the brake pedal cancels the cruise control.
2014 jeep cherokee bought in december 2014 500miles. Shortly after purchase, car shifting erratically, lunging forward at stops, and not accelerating when stepping on gas appropriately. On the way to work one day, car bogged down in traffic, turned off, would not turn back on for over 30 minutes, trying to start all lights and check engine warnings were going haywire. Car finally started, got to work,but car did not start up again after my shift, had to have car towed to dealer. They did updates and computer resets, picked upvehicle, only for vehicle to shut down on the lot, they took it back in ,and kept it over night. They felt they fixed the problem, but again on the way to work, car still shifting dangerously, lunging forward, and has shut down again. Even while in a drive thru, car lunged forward almost hitting another car in front of me. Car taken back into dealer, again they completed a ton of recalls, and updates, some repeated form the last few times, i took the car in. The car has been in the shop 5-6 times now, with 2 claims escalated to jeep/chrysler. I am pregnant, and with the car shutting down in the middle of traffic is extremely, lunging forward, shifting erratically, and bogging down while on highway has only brought fear to my safety, the safety of my pregnancy, and the safety of others driving around me, as i hope this can be fixed before something horrible happens. I have requested to claims that the car be replaced, or be issued a buy back, safety is my main concern !this vehicle is no good< and should not be driven or resold !
Jeep would accelerate in curves or going downhill.drivers foot would not even be on the gas pedal.you would not see the change of speed in the speedometer, but would see it in the tachometer, and you could feel it speed up.there were times i thought the vehicle would flip in a curve or rear end someone.it does it most while cold, like when you would first start driving for the day.
My car will shift hard in reverse, sometimes into drive, and also from 1st gear into 2nd gear.also, when turning, and trying to accelerate, i notice the car feels like it is in slow motion and does not accelerate, even if i am stepping hard on the pedal.i have also noticed that the car will not shift into higher gears when climbing in elevation.many times i have been driving up in elevation, and will be stuck in 4th gear unable to shift to a higher gear.the problem all seems to revolve around this new 9 speed transmission.i have taken to the dealership, and they have checked the computer to find nothing.i am updated on all of my recalls.i was told next time, "i should buy a v6" by the dealership.
Vehiclegoes to natural or won't shift very dangerous happen on highway then computer says to service transmission.have to come to complete stop set to park to reingage drive has happen more than 10 times not drivingvehicle too dangeroushave had towed 3 times
Vehicle's "adaptive cruise control w/ stop-and-go" was activated and set to 40 mph.on approach to an intersection with stopped traffic ahead, the adaptive cruise control feature failed to slow the vehicle and a rear-end collision nearly occurred.the system had a clear field of view and approached stopped traffic from approximately 300 yards.the vehicle's collision alarm and brake booster activated as i waited for the system to slow the vehicle.using full braking force, the vehicle came to rest approximately 5 feet from the vehicle in front of me.
On numerous occasions when slowing down bu not a complete stop, jeep does not downshift lower than 3rd gear unless. On several occasions jeep inches forward at a slow rate and suddenly when accelerator is depressed further it shifts hard and accelerates rapidly. Safety is in jeopardy when pulling into traffic on right turns. Unless vehicle is at a complete stop it will not downshift lower than 3rd gear. This results in less power when pulling into traffic. Jeep has updated software 3 times. Condition has not changed.
Takada recall transmission shifts hard in 1 -3 gears, hesitates on acceleration, stays in low gear on steep incline, drops into neutral uncontrolled and lunges car forward when shifting through first three gears.
Roseville chrysler called 12/11/15 @ 10:32 am told me they completed oil change and i can pick up my vehicle.fyi:this vehicle was towed to roseville chrysler dealership 12/7/15 and will remain there because this vehicle is a lemon and is dangerous. Will not risk my life or my 6yr son health to drive this vehicle!!2014 jeep cherokee suv started jerking & idled stop moving on me twice 12/5/15 @3:30pm. I was stuck in the middle of intersection 13mile & utica for 1minute fortunately no one was tailgating & i didn't get in a car accident. All i want is to exchange for another vehicle that is not a cherokee.purchased vehicle may 8 2014incident datesmay 9 , 2014 bake & radio complaintmay 12, 2014 brake complaintsept 5, 2014 radio complaintsept 9, 2014 radio replacedsept 11,2014 radio complaint4/6/15 complaint over jerking vehicle7/21/15 installed new transmission / installed new door handle latch for trunk12/5/15 jerking suv twice 2 stops driving12/7/15 returned to dealership
Incident occurred on freeway while traveling at 70 mph. Was traveling in the #1 lane and encountered a slower moving vehicle. Changed to the #2 and accelerated, but got no response from the vehicle. The freeway at this portion is a downgrade so vehicle was able to coast downhill. I accelerated again and vehicle failed to accelerate.a "service transmission soon" message was displayed on dashboard. I exited the freeway and came to a complete stop at the bottom of the offramp.i pressed the gas, while in drive, and the vehicle did not move. Placed in park and then back in drive and the vehicle did not respond. Placed vehicle in park and shut it down and restarted vehicle and it did struggle to move forward several feet.placed vehicle in reverse and it did not respond.repeated sequence of turning it off and back on and the vehicle responded.placed vehicle in drive and it did not respond. Repeated sequence and vehicle finally moved forward. Was able to slowly drive vehicle to dealership.after half a day dealership stated "chrysler" told them to wiggle the cables and see if any of them are loose. After they determined the cables were not loose they installed the new transmission updates and cleared the error codes. Service tech stated the problem should not happen again. So far i have not experienced any other failure with the transmission.
While driving down the highway going 65 miles an hour the transmission made a horrible sound and just went bezerk. All i could do is put on my hazards and coast to the side. It would not go into any gear not even park. I was almost hit by several vehicles trying just to get over. He had it towed to the dealership where we were told it was fixed on our way home it did the same thing again. I am literally terrified to drive this vehicle again.
The first incident in october jeep came to complete stop on highway.also would accelerate on its own. It was towed to dealership. They drove it sent info to chrysler they said it needed transmission replaced. Was in shop 22 days. Dec.30 2014 towed back to dealership, for several issues. Would not take off when you pressed gas pedal after 2 attempts it lunge and began moving , driving in traffic pressed the brake and it did not slow down instead it speed up after pressing break harder it slowed. Few days later it would not shift outsounded like it in first gear.they once again replaced thetransmission and updated the soft ware . It sounds like the shocks are bad but they didn't address this issue either. It rides and feels like it sways all over the road.this jeep cherokee latitude was bought new in 2014 . I think it isseriously a road hazard.
On occaision when accelerating the car seems to be in limbo, not accelerating and losing speed slightly.
Vehicle loss of motive power while driving on the road. Very scary and dangerous! received message on dash: 'shift to p then desired gear'. The vehicle was already in drive. I believe this is due to an ongoing manufacture defect s55.
Have noticed that when i push the gas pedal when accelerating from a stopped position to go the accelerator wants to stick. When i get my speed up and let off gas pedal speed accelerates.
The contact owns a 2014 jeep cherokee. The contact stated that after the vehicle was serviced under an unknown manufacturers recall, the accelerated pedal was depressed but the vehicle failed to accelerate. In addition, the vehicle lost power however, the radio remained activated. The vehicle was powered off and restarted twice and the vehicle was able to function properly. The vehicle was taken to a dealer where the failure was undetermined. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 29,000. The vin was not provided.
When accelerating out of my parking spot to the street i let off the gas and the car continued to accelerate causing my to slam on my breaks almost hitting someone. If you let off the gas right around the time it is going to shift it will lurch into a higher gear sending you forward.
Stopped at stop sign,engine rpm's increased on it's own, car lurched forward on it's own.later at stop when attempting to go forward there was no response in the pedal.then car suddenly lurched forward, spinning tires.potential for serious accident occurred 2 times that day and next day.dealer checked codes and no codes showed any problems.was told others had reported the same problem to dealer on both the jeep cherokee and the chrysler 200.
The contact owns a 2014 jeep cherokee. When the accelerator pedal was depressed, there was a two second delay before the vehicle would move. The vehicle would then accelerate at a rapid speed and then drop to normal speed without warning. The contact heard a metallic noise in the transmission. There were no warning indicators illuminated. The vehicle was taken to the dealer (dick scott chrysler dodge jeep ram at 684 ann arbor rd, plymouth, mi 48170, (734) 451-2110), but the failure could not be duplicated. The vehicle was not repaired. The manufacturer was notified, but did not offer further assistance. The failure mileage was 25,874.
Numerous times the car will brake on its own and accelerate on its own, without depression of brake or gas pedals.
When the vehicle is in motion and on an incline (i.e. Slowing entering a sloping driveway) the vehicle will pause like it is shifting into neutral, then accelerate quickly. When the vehicle is starting to move from a stop (i.e. Red light) it will start slowing, pause (like it is in neutral - or skipping a gear) then surge forward.when driving the vehicle down a grade in town, after applying the brakes to slow, as soon as the brake pedal is released, the vehicle will speed up and the rpm's will jump over 2500.the vehicle will also increase rpm's and accelerate when slowing down from a 35mph zone to a 25mph zone.sometimes whild driving in the city the engine will increase speed when depressing the accelerator pedal, but the transmission will not shift.after the idle or dead transmission moment the vehicle will lurch into gear.all of these issues occur regularly.this vehicle has only 27,000 miles on it.it has been doing it since purchase, and has become worse recently.the vehicle did have all of the other recalls performed except the latest nhtsa recall number 16v529 (i.e. Reprogramming the computer)this has made the vehicle drive even worse than before.reflashing the computer was completed in july 2016 it did not help. Jeep says that the transmission will "learn" the more that it is driven.my wife is now afraid to drive the vehicle because it is so bad.
I was driving. Vehicle suddenly stopped moving and gave message that it could not shift until it had stopped. I still had it in drive. It did not move. Finally it did, but i was stuck in the road for a couple of minutes.
If i park uphill or go up a hill transmission service light comes on and car feels like it is in neutral and doesnt move forward..it happens mostly when i am at a stand-still,.like at a red light even in a flat surface
The contact owns a 2014 jeep cherokee. While driving approximately 5 mph, the contact heard an unusual noise underneath the hood. The vehicle immediately accelerated andcrashed into a parked vehicle, causing extensive damage to both vehicles. There were no warning indicators illuminated. The air bags did not deploy. A police report was filed. The contact sustained a minor injury that did not require medical attention. The vehicle was towed to a dealer. The manufacturer was made aware of the failure and an investigation was ordered. The failure mileage was 13,000. Updated 08/31/16*lj
I have a 2014 jeep cherokee with 71k miles. For more than 6 months i have noticed that the car takes a lot of effort to speed, and when it does the rpm is so high and it feels that the engine is going to burn out. It is like the gears are stucked. I took it to the dealer and they said that everything was good, except my engine mounts. I changed that; however, the problems continues. 5 days ago i had the service shifter message come up on my screen. It highlighted all my gears lights red and the screen was locked to service shifter. They said that everything was fine, but obviously the car have some issues with the transmission.
I was driving on the freeway going 70 mph my car started beeping and said service transmission. Restart in park with vehicle speed at zero. Once is gave me that message it was as if my car went into neutral and it wouldn't let me speed up or anything no matter how much i pushed on the gas. I was in the middle lane and my speed kept decreasing and i almost got hit 3 times trying to get over to restart my car. Once i finally got over i had to turn my car off and restart it. I have had this happen more than once and i'm terrified i'm going to be in a horrible accident.
I received a phone call from my wife who was on her way home from work at approximately 1825hrs.she went on to explain to me that her vehicle was "acting" up again with all the same symptoms as last time (first incident has already been submitted under same information).she lost a significant amount of power while traveling on a busy highway where the speed posted is 65mph.when this happened she pulled off to shoulder and took photographs with her iphone to keep for our records and to what her dash was displaying.she stopped while on the shoulder and put the vehicle in park and turned off the ignition.after some time she turned the ignition on and put the vehicle in drive when she noticed the vehicle "jerked" and made a loud clunky noise.this is the second incident.the first incident dealership was unable to find any problems under the diagnostics they ran.
Traveling on town road.the battery light came lit up on the control panel with a warning to put vehicle in park.engine completely shut off.gas pedal unresponsive.we pulled over to the side of the road.tried to restart vehicle several times over the course of 15+ minutes.vehicle finally restarted like normal.turned vehicle around by crossing over double yellow lines, put in reverse.vehicle completely shut off leaving us disabled across road, same warning and battery light on.engine finally restarted 10 minutes later.returned the vehicle safely home.
Service shifter light suddenly turned on when driving on a city street, with all shifter lights on. Pulled over and restarted engine, the light is gone.
I drive a 2014 jeep cherokee with standard cruise control which they refer to as electronic speed control or esc.the car manual states that once the cruising speed is set, it can be reduced in 1 mph increments by pressing the "set -" button.it doesn't indicate that pressing that button could result in more rapid deceleration of the vehicle or that it might actually cause the system to apply the brakes.on other vehicles i've owned, pressing and holding the "set -" button simply cause the engine to back down and the vehicle essentially coasts until the button is released at a new, lower set cruising speed.however, on a number of occasions while using esc i have held the "set -" down hoping to decrease speed by a few miles an hour.what has actually happened in those instances is that after a second or so, the vehicle begins rapidly decelerating and it appears the brakes are activated by the system.as you can imagine, that could be a very dangerous outcome if the driver doesn't know it's coming and there is other traffic following behind.i'm fortunate there was no traffic following me on the occasions on which this occurred.i went back and reread the manual on the use of esc and saw no reference to rapid deceleration or brake applications in this scenario.i then e-mailed chrysler about it, and finally received a response telling me that when using the adaptive cruise control ("acc") system, hlding down the "set -" button will result in deceleration in increments of 5 mph, though it doesn't refer to application of the brakes by the system.however, i don't use the acc system which is activated by a separate button.either i have a malfunction of the esc system or chrysler has failed to disclose a very important piece of safety information as to the function of the esc feature in the manual, and i'm lucky it didn't get me into a serious accident.
I purchased a2014 jeep cherokee ltd. In 10/2013 for my daughter to learn to drive (with learner's permit) and to drive when she gets her license soon. I was driving the car in march on i-10 in heavy traffic time when suv made a whining noise, gears stalled for several seconds, rpm's dropped. Suv continued to do this at a variety of speeds with increasing frequency. The car has less than 7000 miles, so i brought suv to selling dealer's service department and was told they could find nothing wrong. They guessed and updated software, then closed the service order. After leaving dealership, suv performed 5 intermittent and similar episodes on the way to destination that was about 7 miles away. I returned suv to the same service department the next day and reported the incident to chrylser and jeep customer care (jcc). Jcc contacted the dealer. A decision was made to remove the entire transmission to be sent to jeep engineers to dissect and determine cause of the problem. A new transmission exact to the old, only with 'updates' was placed in the suv. Since these series of events have occurred, i have discovered that the jeep cherokee had 4 holds on releasing the suv due to the issues with 9 gear fiat transmission. I was also told by the dealer that ours was the 2nd such case seen in their service department with the same problem. Ultimately, jcc offered more warranty and the ability to skip one payment of which i did not accept. The only acceptable offer would have been for the engineers to tell me that the suv is safe for their own new teen driver or to take the suv back, to no avail. Jcc sent the case to the 'case analyst' team, but ultimately closed the case as resolved. I have serious concerns about my daughter driving the suv once she obtains her license. I also have concerns about her younger brothers riding in an suv that may perform unsafely and unpredictably.
Was driving home last saturday night. 10-26-19, all of the sudden antilock light warning appeared, parking brake warning, 4x4 system. Traction control,and service transmission warning. I pulled over,shut vehicle off, once restarted it was all off, then i drove about 10 miles up.the road. It came on again all lights and warnings, when your driving between 40-55 mph, it seems to accelerate and then decelerate. As if someone was giving it gas and then letting off of the pedal, is how i can describe it. I started it on today 10-28-19, it's still driving the same way with all warning lights on. Code reader doesn't show anything wrong with it. Vehicle has 61,640 miles on it. 2.4l, 9 speed transmission.
When driving at least once a week, the car will suddenly loose speed and will drop into low gear.a service note comes on the screen stating, "service transmission" and "service park brake."i am unable to have any control of the speed of the car.i have to turn the car off and turn the car off several times, until the transmission allows to switch speeds/gears.at first, when trying to accelerate the car will just drop out and not allow me to move forward.i feel extremely unsafe driving my vehicle especially when this happens on the highway in the middle of traffic.it has happened to me when going anywhere from 25 mph to 78 mph.i have taken it to the dealer where i bought it, and they seemed to find nothing wrong with the vehicle.i took my car to another dealer in another state, and they were still unsuccessful with finding out what is wrong with the vehicle.again, i feel completely unsafe when driving and i am just waiting to cause an accident or someone to rear end me because of the drastic lose in speed.
I am very afraid to drive my jeep. When i first bought it i noticed it jerked a lot. I called them and they updated the software. It still does that but just not as much. Today i was pulling into the drive way and it accelerated without me touching the gas and would not stop right away. I'm going to call and make another appointment. I'm scared to drive it now because i could have wrecked or hit someone. This is unacceptable.
The shifter is not intuitive and provides poor tactile and visual feedback to the driver, increasing the potential for unintended gear selection.also while at a stop light the vehicle requested me to park, and when returned to drive the vehicle did not drive, i had to turn the car off and back on.
Transmission issues.brought to the dealer twice in one week.
Vehicle died on main road just over 30000 miles said it was the uconnect. Turns out after a month and a half of them having it they had to replace the transmission. Ruff shifts over accelerates. Suspension right after that. Died on the highway going 55!!! semi truck almost killed my family. Took dealership over a week to even look at it said it was a sensor. Died again 4wheel drive light came on. Said it was a module. Now they say its the rear differential and its on back order and can take up to 2 weeks. This vehicle is not safe. Transmission constantly goes out. Afraid my family will get hurt
Transmission issues!!not shifting gears correctly. Engine light comes on and off weekly
On several occasions, this car has just stopped while in motion.dashboard lights light up, get transmission warning.have taken the car in on numerous occasions to be told that it needed an update on the computer.it is very scary to be driving a car and not know when or if it will shut off, and that an "update" would cause such an incident.i have had trouble with this car since the day we purchased it.i have reached out to jeep and they just said to take it back to the shop so they could run tests on it, this was after it had been in the shop for 3 weeks.it seems like many others are having the same issue with the same model car.someone is going to get killed if something isn't done with these issues.there should have been a recall in this faulty vehicle.i am posting that this new occurance happened today, but it has happened on several other occasions.
The contact owns a 2014 jeep cherokee. While attempting to accelerate from a complete stop, there was sudden increase in engine rpms; however, the vehicle would not accelerate properly. The contact continued to depress the accelerator pedal and the vehiclebegan to drive normally. The failure recurred on several occasions. The vehicle was repaired, but the failure persisted. The manufacturer was notified of the failure. The failure mileage was 14,000.
On two different occasions i have been in the process of driving the car down a city street when it has for no known reason shut off and become immediately inoperable.the first incident of this was in june 2020.i had the car towed to a mechanic where they could find nothing wrong.they changed the oil and replaced the battery but got no indication from the diagnostic report that anything was wrong. They suggested i take the vehicle to a mechanic that specializes in electronic issues.they found an issue in the steering column that they said may have been the problem.i had it repaired and thought it was fixed.this past saturday (1/16/21) i was in the process of driving the vehicle down a city street when again, with no warning, the engine shut off.i had the car towed to a mechanic again and again, they can find nothing diagnostically wrong with the vehicle.i have documentation for these issues but it is in the glove compartment of the vehicle and it is at the mechanics.i can provide if needed.
For the 3rd time - check engine light, check gas cap light come on, odometer starts flashing and vehicle loses all acceleration after those lights come up. You can floor the gas pedal and the vehicle will barely get to 40 mph. Last time it was brought to the dealership they performed flashes (3 weeks ago) and the issue went away. Happened again today while pulling out of a busy shopping center and the car lost the ability to accelerate and had to limp it home to be towed to the dealership. The dealership advises they are unaware of any issues like this however there are multiple reports of this make\model\year having this exact same issue. The first time it happened i was doing 80 mph on the interstate and the car immediately dropped to 40 mph nearly causing a collision.
My jeep in currently being serviced for the third time, same problem.my jeep will stop on the highway, at highway speeds, transmission goes to neutral, engine idles. You stop the car, shift to park and turn the engine off, then you can start it up, all the dash board lights are lit and when you shift to drive it bangs.this same scenario has happened over 20 times.
My problem started about two weeks ago when i went to put my car into reverse from park after having just started it and it drove forward instead of backwards. I had to put it back into park then back into reverse before it would go backwards (no i was not on a hill i was flat, the car was acting as though it was in drive instead of reverse). Then it progressed to i went to change from park to drive and the engine just reved when the gas was pressed (acting as though it was in neutral) and i yet again had to put it back into park and turn it off to get it to go into the right gear. Then it progressed to my battery not working properly and my car not wanting to start up right away. And it got even worse to the point my car now says i need service on the shifter. I have had this car for 9 months and i drive it 10 miles a day (to and from work combined) 5 days a week and hardly ever anymore than that. I had never had any problems with it before this week and now all these problems are popping up at once.
Multiple warning lights come on. Want accelerate, hard gear shift, low voltage light. Turns car off while driving.
The contact owns a 2014 jeep cherokee. After the vehicle was shifted into drive, the check engine and service transmission warning indicators illuminated. The accelerator pedal was depressed, but the vehicle failed to move. The vehicle was restarted several times, but failed to operate properly. The vehicle was towed to a dealer, but had not been diagnosed or repaired. In addition, when the vehicle was in the drive or reverse positions, it would hesitate and jerk violently. The contact also stated that while stopped, the vehicle inadvertently accelerated. The manufacturer was notified of the failures. The failure mileage was approximately 19,000.
Car shut off then cranked back up began to drive car showed 80 mph only going 45 car running sluggish and engine revving up car then showed service transmission and shut off now service light is on only owned the car for a week seen lots of issues online with this same problem have kids and feel this is unsafe to drive dealer is looking at vehicle tomm.
Sorry i'm not sure why it does this... When i'm driving sometimes and i take my foot off the gas to slow down.. For some reason my car on it own.. Speeds up.. I watch the rpm and there is a big jump in rev.. I'm not sure what that is.. I actually lurch forward. I'm scared that one day it's going to hit a person or go through the wall of my garage!the second thing is mylight switch i am not sure why but twice it's pushed into my dash board .. .the first time it happened i was stuck at dusk .. Couldn't drive..my normal dealership in north seattle called the dwayne lane in everett and they told my dealership that they won't do warranty work.. So my dealership had to send out a guy from service and drive all the way to everett to do a temporary fix...the third complaint .. Now at 9500 miles there's a leak in my engine coolant.. And it left me stranded in everett and had to be towed.. By the way tried to go to the everett dealership dwayne lane and again they wouldn't help me this time.. I had no ride home and they wouldn't provide a rental car.. Even though i paid for a very expensive extended warranty.i had the car towed the next day to marysville jeep dealership and they are wonderful!don't buy from dwayne lane in everett!!!! the service department is the worst in the country. I've heard many horror stories from clients.. To tow truck drivers .. To other dealers.
My vehicle has had hard shifting ever since i purchased it brand new in 2014. There's a slight delay when accelerating which makes it very dangerous to turn into oncoming traffic. In january of 2016, my vehicle actually stopped on me while making a right hand turn when taking my kids to school.luckily the vehicle stopped in the school zone so the oncoming traffic was approaching at a slow speed. It took me four attempts to get the vehicle started again. The service transmission light came on the dash. It had to be towed to the dealership three times in january because it would not start, or if it did, once i started driving the on dash screen would say "shift to drive" and thenthe "service transmission" light would come on. The vehicle stopped while in motion so i had to pull over and wait before starting the vehicle up again. I was told by the dealership that my vehicle needed a transmission update and a new battery. It was explained to me that a bad battery will cost this specific vehicle to have transmission issues. But after the update and the new battery, the hard shifting and the delay when accelerating remained. My vehicle is not safe to drive with my three kids in the car; the hard shifting makes it feel like we will get whiplash and the delayed acceleration makes it feel like the vehicle will can stop at anytime while in motion. I don't think the transmission update that the dealership does is a solution to this ongoing problem because it hasn't corrected the issue on my vehicle.
When releasing the accelerator pedal to slow down the car accelerates by increasing the rpm and then maintaining the same speed thereafter as in a cruise control although the cruise control is off until the brakes are strongly applied to slow down the vehicle.
As i am driving the service shifter flashes on dashboard , call dealer they never heard of it . Put car in park turn engine off and waited . Turn car on message disappears car runs but it still has a jerk when trying to shift into gear and not picking up speed but rpm show 3 and 4.
The vehicle keeps getting stuck in a gear then dropping into neutral while driving. Its very dangerous
Continuously having issues with the vehicle, related to acceleration while driving in traffic, car shutting off in traffic, not starting back up right away, gears shifting roughly while - is an automatic 9 speed 4 cylinder vehicle. I have been offered a 5% discount on a jeep trade in by the jeep resolution department, but at this point, not sure if its worth buying another jeep. I am afraid of this happening again. Unfortunately, the mechanics, cant find what wrong with the vehicle, and they also test drove the car, driving around the dealership, on side streets, but not in traffic, or stop and go traffic. I am frustrated at this point, jepp knows these are issues with many of there engines, and fail to truly hear the customers complaints, to the point of taking these complaints more seriously. The resolution offered are not good enough to fix the issue, as i feel i would trade this vehicle in and they will turn around and sell it again.... Not safe at all. !i need help, as i don't know what to do next, take the offer or just trade in with a different dealer and car type/model nothing chrysler/jeep related uuuggghhhh!
The transmission on this car makes it a death trap. I have experienced:the car not turning on or shutting off on its own (while driving) due to not enough oil in the engine, lunging, delayed acceleration, missing gears when shifting, loud bangs and noises when shifting, indicator lights malfunctioning, the list goes on.i have been to the dealer on numerous occasions (excluding the 6 times for recalls) and they don't even know how to fix these issues.i can't drive this car because i'm scared i'll diei can't sell this car because it has lost all valuei can't afford another car right now
I was stopped at a light.when i depressed the accelerator, warning lights flashed on my dash, the engine stalled and a message to "shift to p then desired gear".car was hard to start afterwards, issue happened 3 more times on the way back home (less than 1 mile).car has been brought to mechanic for diagnostic testing.i did research online and this appears to be a known issue with the transmission.hopefully will still be covered under warranty.
Car was parked and upon startup produced a loud bang. Car reversed after a jerk and a complete loss of power. Turned car off and turned it back on. Felt like it rode in neutral without the ability to accelerate. Almost caused an accident.i had my child in the back seat. Every light on the dashboard lit up-failed transmission ect... I have photo documentation.
Purchased used november of 2017. Has a little over 55,000 miles on it. Have noticed that the transmission seems to take longer than it should to shift and sometimes doesn't shift up at all or will shift down or even to neutral sometimes while driving at higher speeds. Also will lose power and then sometimes use a lot of power when not needed, causing the car to jerk or accelerate out of nowhere. Happens very often and has been continually getting worse since i've purchased it. But severely noticed it on my last road trip about 6 weeks ago.
Vehicle lost power in the middle ofa busy intersection.the throttle control warning light, and the check engine light came on.this is a very serious safety hazard as two vehicles almost collide with me due to the sudden loss of power and stalling.
Service transmission light came on while driving and lost power to the engine. Could not accelerate. Had to pull the car off the road. Will not reset itself. The car is undriveable. 2014 jeep cherokee
While accelerating on the highway, my vehicle engaged in to park. My vehicle wouldn't do anything but slow down to a roll. I was able to brake, but the vehicle became idle.
Mileage 26,000+ transmission failed while driving on the highway this morning. Revs went very high but couldn't generate speed to keep up with traffic (check engine light came on)...car didn't move past 2nd gear. Having read all the complaints about transmission issues cause by the lack of "mature" software as cited by fiat chrysler ceo sergio marchionne,i'm wondering why the vehicle hasn't been recalled to prevent a potential dangerous event from occurring. I was lucky i could get off the highway this morning and get to a dealership close by. At this stage - the vehicles has had a recall for the radio r40), wipers, liftgate.. What else mr. Marchionne... Do they right thing for your consumers and recall the vehicles who are as you say lacking "mature" programming. Navigation system not working either.i am seriously considering trading this in for a non chrysler car.
The jeep continues to stall with no warning in traffic, causing a serious risk of collision. The vehicle has also experience unwantedand automatic acceleration, also causing a serious risk of injury.a leaky break line was just replaced.the vehicle only has 27,000
My jeep will jump forward uncontrollably while moving between 9-13 mph. When it happens, it sounds like a bomb going off in the transmission slamming gears down.this happens regularly and can not be controlled. Often times this will happen with the shift lights are all red and you can not tell what gear you are in. I've had this shift module replaced multiple times and on the way home from the dealer will jump again.
My fiance and i were involved in a car accident with a parked rv my fiance was driving towards the traffic light when out of no where the car shifted going forward and causing us to crash against the rv
Purchased used with 36,000 mi. On 20th day of ownership, experienced the feeling of being hit from behind while approaching driveway at low speed.that evening felt same "rear-ended" feeling while sitting still in drive-thru.the car lurched forward so suddenly that had i not had my foot firmly on the brake, we would have hit vehicle in front of us.simultaneous to "lurch" forward, the car died like the feeling of "popping clutch on manual transmission".drove home and engine died again at about 5 mph after right turn.restarted & continued onto street and into driveway.next morning on my way to work, it felt like it wanted to die and was struggling with gears.i pulled into my parking place and my boss happened to be standing there next to his car.as he stood next to the car while i was in it, it lurched forward again and died.needless to say he was startled, and again, had i not had my foot firmly on the brake, i could have hit him as well as the brick wall in front of the car.so i started the car again and it died again while in "p".not cool, headed to service department.i started it again, and as i started to pull out of the driveway onto a very busy street, the car hesitated (what seemed like a couple of seconds) before it would cross the 2 lanes of oncoming traffic going 40-50 mph. Um, yeah. Scary. A mile or so down the road, it decided to shut down again, this time in the middle of a 3-lane road going about 30 mph and i was almost rear-ended!i restarted and proceeded to service department - no diagnosis there after them keeping the car for 4 days.they sent to jeep dealer, where it still sits today, waiting for it to act-up and get a diagnosis so it can be "fixed".jeep has had it 15 days and still no answers.i had the car 20 days, and the dealer(s) have had it a total of 18.this car is a tragedy waiting to happen....
I was traveling on the interstate in the left lane at highway speeds when i lost my forward drive gear, my vehicle rapidly slowed causing vehicles behind me to break. My display was telling me to shut the engine off and restart the vehicle. My gear shiftindicator was flashing rapidly between drive and natural. I tried to get over to the right lane then the shoulder as other vehicles avoided me. My check engine light was on and i had no ability to accelerate. I got to the shoulder, put the vehicle in park, shut off the engine and then restarted. I was then able to proceed directly to the dealer along the shoulder of the interstate without further incident. My check engine light remained on. The service manager ran a quick check and said the vehicle recorded over 20 faults at the same time which ranged from disengaging the anti lock breaks to disabling my forward drive. He said he had never seen before. He returned the vehicle to me the same evening because he did not know how to fix it, but said it was an electrical failure of some type. I contacted jeep case # 26113535. Although they attempted to resolve the issue they ultimately closed the case because once the dealer initially cleared the faults the vehicle could not be diagnosed until it happens again. I contacted jeep reference number 26160146 and expressed my concern that they had closed the case claiming that i had not taken the vehicle to have it diagnosed even though they had talked to the dealer who told them he could not do it. Jeep wants me to wait until it happens again. If i have to wait the until next time my vehicle looses all forward drive and ability to accelerate out of a dangerous situation there may be a fatality or major accident depending on where, traffic conditions andweather conditions it happens.there is obviously something wrong with the vehicle which jeep is choosing to ignore..
Jeep has loss of power between 0-5 mph; 25-35 mph and 55-65 mph. After more than 3 dealership visits and flash module and software updates the vehicle has gotten progressively worse with loss of power and now uneven shifting including jerking when shifting. If you press the gas pedal down there is a delay before the vehicle goes. I have had these issues from the get go 3k miles and now have 8.5k on it with no fixes or end in sight. Fca has had little to no communication with me up to this point and am still waiting on a call back from them.
The contact owns a 2014 jeep cherokee. The contact stated that when the brake pedal was depressed and released, the vehicle accelerated rapidly without warning. In addition, the vehicle sputtered as if it would stall. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 4,900.
On the above date while traveling to work my wife called me and informed that her vehicle had lost power during operation on a busy highway.upon further explanation she informed me while accelerating to the proper speed for the posted speed limit of 55mph the vehicle had lost power and the "service transmission" light illuminated.she then pulled off the busy road to a safe a spot and proceeded to contact our insurance and the local jeep/chrysler dealership, as we are currently under warranty.once i arrived to my wife's location we waited for the tow truck and upon his arrival he asked if the vehicle could be driven, at this time i turned on the vehicle and placed it in drive, the "service transmission" light was still on.i was able to drive in approximately 3 miles to the dealership all awhile being followed by the tow truck and without incident.
Takata recallcar bucking when shifting into gear. Also there was a knocking noise when driving at different speeds and when turning the wheel or going over bumps.it got so bad that it sounded like my tire was going to fall off or the underneath of my car. Also my car was shaking when it would hit a bump. There was also a whining noise that would occur when i turned my wheel either way.this problem has been occurring for almost two years now, everytime i brought it back to the dealer they stated that my "car was fine" was not until i brought it to another mechanic that they told me it was my front passenger wheel ball joint.this would occur while the car was on the highway or side roads, as long as the car was in motion. Also my car would have problems when shifting. The car bucked on my on the highway when i was going 65 the car lights started flashing and i got warning lights stating to put car into desired gear, check oil and transmission. I pulled into the break down lane and put the car in park. Turned the car on and off & the same thing happened.
My horn will not work at all nor the cruise control is not working at all as well. So is all of the controls on the steering wheel. Also a low headlight went out and i may have a stuck clutch problem as well. I need all of this for my safety, my passengers, and my vehicle safely as well. I am requesting a recall so these matters can be straighten out as soon as possible. I don't know what's going to happen the next day, but i need these situations fixed as much as i can.
Sudden unintended acceleration (over 2000 rpm) when breaking or coasting to a stop. Vehicle speed control component needs to be reprogramed or replaced in automatic transmission. Problem not fixed during last checkup.
I have had multiple issues regarding the transmission in this jeep cherokee. It fails to move forward after a stop while pressing the accelerator then at about 3.5 rpm takes off and i have had this issue from the beginning. We have done multiple recalls and still there are hard shifting issues and now the ptu has failed.
My vehicle was engaged in active use of cruise control, i had brand new tires, and something happened to the vehicle to where it caused an unsafe push of accelerationand the car lost traction on the road. The vehicle ended up rolling 125 feet off a small drop into a river. None of the airbags deployed despite having 13 points of impact. I had to extricate myself from the submerging vehicle. I the roads were paved with gravel on either side. I was traveling at 55mph, and following the curve of the road. *dt
After transmission recall repair, engine replaced due transmission recall repair 3rd time, vehicle idles rough when in neutral, check engine light came on and jeep died.the vehicle started after a moment and the check engine light went off.still having same issues after transmission repaired and a new engine due to the dealership resetting the computer instead of repairing the transmission.so new engine and repaired transmission, still having issues. Constant issue with the jeep idling roughly, sometimes not starting or stalling in traffic on the highway and city streets.
1st incident- 9/1/15- driving in interstate traffic when w/o warning jeep lost power, immediately slowed as if it dropped gears and went into neutral, "service parking brake" message flashed and said to put in park/turn car off/restart. Other emergency warnings appeared: check engine, stability traction, service transmission.jeep had no power and was hard to steer. I was in far lane and able to coast to shoulder. Turned car off/on. Said "service transmission". Tried to drive but parking brake was still locked. Had towed to dodge service dept. 9/3 diagnosis- "code u042 error causing service parking brake message and transmission to go limp". Told it was reprogrammed and problem fixed. 2nd incident- 9/4- driving on country road in school traffic when same exact problem occurred.there was no where to coast/pull over. Turned car off/on. Service transmission warning light was on but attempted to drive to move car out of traffic. Shut down 5 more times w/ loud clunks as if transmission was going to drop out before able to safely park. Nearly caused school bus accident! had towed to dodge. Star case opened. In service dept for 14 days. Replaced "body control module" but couldn't get it reconfigured and had to "write" into dodge to find out how to fix it. 9/17 diagnosis- "internal bcm failure caused active u0140- lost communication w/ bcm dtc in electric park brake module; test confirmed bcm failed causing false activation of park brake. I expressed concern of recurrence and my safety based on history of complaints but was assured it was fixed. 3rd incident- 9/21 in rush hour traffic again! how many times do i have to risk my family's lives before they recall/replace this death trap! jeep still in service dept and they have now ordered a valve body, transmission range sensor, transmission fluid and electric parking brake control module. Please help before someone is killed!
Vehicle seems to have transmission problems.it has been at the dealership several times now due to shifting problems and loosing power while on the freeway.the rpm's seem to go very high and then drop to 0 with no warning.vehicle stalls out and thus far fca has had no resolution.this is a serious safety issue as it can occur while your accelerating to enter the freeway or while passing another vehicle.also a danger of loosing power at an inconvenient moment and potentially causing a crash from the rear.problem has been ongoing since december of 2015 with no solution as of the end of january 2016.
The contact owns a 2014 jeep cherokee. The contact stated that the transmission gears slipped without warning when the vehicle was started. While the vehicle was idling at a stop, a warning indicator near the gear box indicated that the gear was shifted when it really was not. In addition, the vehicle randomly stalled several times intermittently. The contact was uncertain if the failure was related to nhtsa campaign number: 16v529000 (power train). The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer was notified of the failure. The failure mileage was not available.
I was driving on the highway and my check engine, transmission and park lights started flashing. My car wouldn't accelerate and my computer said 'service transmission'. Now my car won't shift gears or accelerate. It has 40k miles on it.
Recall number 16v-529 has not been remedied for 3 years, and i've experienced numerous issues because of it. Jeep will not look at it for free despite the fact that i'm affected by this warranty. My car shifts into neutral while driving frequently, and it's unacceptable that there has not been a fix for this yet.
I bought a new 2014 jeep cherokee limited and after one week, check engine light came on and car wouldn't start. Taken back to dealership and was told it was fixed. Since then the jeep shifts very hard making the suv lurch forward at times and other times it will shift into a lower gear when speeds over 50 mph and make the suv jerk to a slower speed. When cruising down a hill without pushing the accelerator, suv will shift gears many different times causing the jeep to lurch forward quickly without warning. When trying to pass a car on the hwy, it takes jeep a few seconds to "catch" the gear and make it go faster. I have had several near misses of other cars hitting me and me, hitting others due to the unpredictability of speeds and jerking forward. I have had the suv in the shop 4 times for "software updates" and told that would fix the problem. It has never fixed the problem.most recent near miss was yesterday 29 dec due to downshifting wile moving at higher speeds and causing the suv to slow dramatically without warning.
The contact owns a 2014 jeep cherokee. While driving 65 mph with the cruise control activated, the vehicle accelerated on its own. The contact stated that the failure also occurred when the vehicle was parked. Upon investigation, the contact associated the failure with nhtsa campaign number: 18v332000 (electrical system, vehicle speed control). The contact stated that the engine check warning indicator was illuminated. The vehicle was taken to an independent mechanic and landmark dodge chrysler jeep ram (located at 1900 s noland rd, independence, mo 64055, (816) 836-0100) where it was waiting to be diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 106,399.
Please read...traveling on interstate 75 n / approximate speed 65 - 75 mph / vehicle "turned off, went dead" / coasted through two lanes to get to an emergency side spot!it truly is a miracle that we were not ran over!!!contacted a wrecker service and having to wait 1 1/2hrs on the side of a busy interstate, our vehicle was lifted and taken to a dealership / the wrecker driver wasn't able to get vehicle started or out of gear until he accessed help via his phone, which allowed him to move gear but still didn'tcrank / next day, a rep from the dealership called and said the vehicle started up and the issue mentioned above could not be replicated???a strange report was given that there seem to be grease from an unknown source that was seen under the vehicle and perhaps that caused the problem???we picked the vehicle up and made it home (70 mi) / this is extremely worrisome, not to mention, of course it could be deadly!please help.
Transmission issue causing a serious safety issue. While braking the vehicle has an acceleration surge. It also does this while coasting and the transmission goes into a downshift. There are also issues with it shifting in several gears. There is a check engine light on u0402. Chrysler dealership tried to program the tcm twice and the light comes right back on.
When cruise is set at any rate of speed vehicle has the tendency to speed up to 10-20 mph above set speed. Especially when going down hill or on level surface.
If held continuously, cruise control will jump from singular speed increases/decreases to 5 mph at a time resulting in a loss of speed control or to describe it another way, unintended acceleration or deceleration.
The contact owns a 2014 jeep cherokee. The contact stated that the transmission failed to shift properly and there was constant unintended acceleration when the gears changed. While changing gears to pull into the driveway, the vehicle surged forward into the garage without warning. The contact applied the brake pedal with force when the failure occurred. The vehicle was taken to the dealer more than five times, but they were unable to replicate and diagnose the failure. The vehicle was not repaired. The failure continued at random. The manufacturer was not notified. The failure mileage was not available.
The contact owns a 2014 jeep cherokee. While driving approximately 25 mph and coming to a stop, the brake pedal was depressed and the vehicle unexpectedly increased acceleration. The vehicle came to a complete stop after the brake pedal was applied forcefully. The failure recurred whenever driving at the speed of 25 mph and coming to a stop. The vehicle was taken to the dealer, who stated that the vehicle operated normally. The manufacturer was not notified of the issue. The approximate failure mileage was 100.
I took my vehicle in on february 14, 2020 for a software update to hopefully fix the hesitation i experience when trying to accelerate followed by a slight jolt. The update has made this issue worse, so bad that i have neck pain, scared to pull out with traffic, has caused my wheels to peel out multiple times, and have a hard time accelerating when i come to a complete stop or merging on the freeway. The jolt that happens makes everyone in my vehicle jolt forward and cause the seat belts to lock up.i am to the point i do not feel comfortable having my kids in the car because of how often my car loses power to accelerate or gets locked in a lower gear. This issue happens when driving and trying to speed up, or when your at a complete stop and trying to go at the green light or stop sign.
Since purchasing the car there have been ongoing lurching and rollback issues with the vehicle.the car will lurch even at a full stop giving the feeling you are about to crash into the car ahead of you.the problem is intermittent.repeatedly took the car into the dealership - westbury jeep, ny from day 1. Initially they claimed there was no such issue. On a consecutive visit, they addressed part of the problem with a software update that they said was known to correct the particular problem.the issue does not happen as frequently but does still occur. It is intermittent and since you're not expecting it, can put you in panic mode while driving and slam on the brakes to avoid a feeling of being out of control and colliding into the vehicle ahead of you. The car also rolls back on occasion. Both issues are considered unsafe and haphazard. I will not put young children in this car due to fear of their safety.these are still issues from day 1, now 8 months into ownership with repeated attempts to get all problems resolved (among other issues)after reporting to jeep and the dealership -and not getting any response -i've asked repeatedly for them to take back the car and issue an refund their response has been to stop all communications and close my case. This car is a danger on the road, both to the driver and passengers and surrounding drivers.
The contact owns a 2014 jeep cherokee.the consumer stated it was a wire harness malfuction. The vehicle is effected while in motion, and shifts to neutral state then stops due to loss of power. After car is turned on power is restored with trouble codes appear with no reasoning. The wire harness recall was addressed via reset, but wire harness was not replaced. The vehicle was taken to sherman dodge chrysler jeep ram (7601 skokie blvd, skokie, il 60077, 866-650-8000)the failure mileage was 45,000.
The contact owns a 2014 jeep cherokee. When the accelerator pedal was depressed, the vehicle did not accelerate and made an abnormal noise. The failure happened without warning. Prior to the failure, the vehicle was repaired according to nhtsa campaign number: 14v293000 (vehicle speed control), but the failure recurred. The manufacturer was not notified of the failure. The failure mileage was 18,000.
I was in the turning lane to turn into a grocery store and when i accelerated to turn my jeep accelerated then the check engine light came on the service transmission light, traction control light, service parking brake light,there were several lights that came on and my jeep was still running but stopped accelerating as i was turning into the store on a busy 4 lane road and i was pushing the gas but the vehicle would not move i coasted into the start of the parking lot where it was now telling me to shift my car into park as i did then shifted back to drive and tried to finish pulling into the store parking lot andstill nothing. So i put thevehicle into park shut it off sat for a min turned it back on placed it back in drive the check engine light was still on so i drove it to the nearest auto zone to get the code checked because it was a sunday (today 10/7/18) and the dealer ship is closed. They were unable to find a code and once the jeep was turned back on all lights were off. I drove it home and parked it and i am taking it to the deal ship tomorrow. 2 weeks agothursday sept 27th my car stalled and shut off at a stop light while taking my kids to school the morning after filling my car with gas. It started back up immediately then shook like it may die again then nothing. No light indicators at all came on during that incident so i figured it could have been bad gas and thought nothing of it since i didn't have any other trouble til today. My children were with me both times and we got lucky this incident that happened today sunday oct 7th 2018 we did not get hit because i barely made it into the parking.
On board computer, obstructing major traffic lanes, diagnostic trouble code (dtc) defaults the transaxel to neutral and complete loss of motive power.the loss of motve motive could cause crash without power. Updated 01/17/2017*ct
'forward detection limited' ; auto cruise control on while vehicle moving 55 mph in traffic. Forward detection limited warning lit up on dash screen then went out
When driving my car, the transmission rough shifts unexpectedly causing a jerking movement, very scary to drive when this happens.
As i am driving the vehicle suddenly loses power and stops. The vehicle tugs and pulls back as i am driving and then loses power and indicates me to shift to park. On some occasion's the vehicle completely stops in the middle of the road.
When at an average rate of speed (55mph) while driving on a curve (there is a bump in the road at the spot i am referring to), when the jeep hits it, it has a death wobble in the front end!!!cruise control speeds up on a very small decline in the road every time used!!!from a stop, the car has a hard shift when beginning to press accelerator!!!hands free voice gets my voice request wrong almost every time!!!
The contact owns a 2014 jeep cherokee. The contact stated that while driving at 45 mph, the vehicle downshifted while the accelerator pedal was depressed without warning. The vehicle was taken to be diagnosed. The contact was informed that the transmission needed to be replaced. The vehicle was repaired however, the failure recurred. The manufacturer was notified of the failure. The approximate failure mileage was 44,000.
On tuesday, july 28, 2015 12:12pm on interstate 91-s at 65mph in the middle travel lane, i was surrounded by multiple tractor-trailers.my dashboard suddenly lit up like a christmas tree.i immediately attempted to get to safety. The car's speed dropped dramatically without warning, even when i applied the gas. At least two tractor-trailers just missed hitting me. I narrowly managed to get to the right side of the highway.on friday, july 31, 2015, executive jeep reassured me that the vehicle was repaired and safe to drive.i expressed my concern about it being safe; the service advisor re-assured me that it was.on monday, august 3, 2015, just 7 days after the vehicle failed me, i was en route to work on 91-n i was traveling in the middle lane surrounded by multiple vehicles.again, the dashboard lit up like a christmas tree. I was almost hit by other vehicles while trying to make my way to the right side of the highway.the car's speed dropped dramatically without warning, even when i applied the gas.for the second time in one week, the vehicle failed in the same manner and i narrowly managed to get to the breakdown lane. Chrysler insists that this vehicle is safe to drive.this is the third jeep cherokee in connecticut that i am personally aware of that has the same defect; this is unacceptable. I purchased a new jeep to be safe; my experience with jeep has been far from that.i am stuck paying of an unsafe vehicle. Narrowly avoiding being killed twice in this vehicle is enough for me.
I bought my jeep cherokee 2014 awd with 60k miles on it. Within in 6 months, my dashboard said service transmission and it was undriveable. The dealership said it was software issue and fixed it. Not even a year later and i had the same issue again and it is now getting a new transmission. Often when driving, it revs very high and goes nowhere, or if i'm cruising a parking lot, its revving very high and will jerk into another gear. Not only that, but i've had know drive shaft bearing ands a new radio put it. The big issue is the transmission and the repeated tows, missing work, late to work, engine shaking, grinding, and now being replaced. I've owned it my own for 1.5 years, am already at this point. Dealership won't replace it, just told me i have it covered under warrantly and oh well. These issues have happened when starting my car in the morning to leave my driveway, won't shift into gear. Driving on the highway attempting to switch lanes and have no acceleration so i slam on the brakes before i get into an accident because i know if it doesn't take off, its not going to until i least expect it.
When driving the car and you step on the brake and then take your foot off of the brake, the car starts toaccelerate even though you don't put your foot back on the gas.the car also takes along time to decelerate when you put your car gently onto the brake and then take it off of the brake, it just seems to maintain theprevious speed for about 20 seconds.
I experience unintended acceleration when coasting. When the car attempts to down shift, there is a sudden increase in the engine rpms and a sudden and unintended increase in speed. I have gotten no satisfaction from the dealer or chrysler. They claim that it is the way it was designed to operate. Note: when this occurs my foot is on neither the gas or brake pedals.this occurs mostly on level street and highways.
I had been driving my vehicle on side roads at a speed of approximately 25 mph after having dropped my daughter off at school when all of the sudden out of no where the transmission service came onto my screen on the dash and my jeep lost power and the brakes locked up and said that i need to service the transmission. Multiple vehicle warning systems started sounding include "check transmission", "put vehicle in park, then select gear", accompanied by warning chimes, the engine light, etc.vehicle switched gears and was difficult to drive.i will be bringing vehicle to dealership but see from reviewing on-line that this has occurred numerous times with the jeep cherokee (2014).
The shifter is not intuitive and provides poor tactile and visual feedback to the driver, increasing the potential for unintended gear selection.also while at a stop light the vehicle requested me to park, and when returned to drive the vehicle did not drive, i had to turn the car off and back on.
While driving in light to moderate traffic as well as stop and go traffic, vehicle would routinely surge forward immediately after slowing and or break when foot was removed from brake pedal. Cruise control had not been used or engaged at anytime.
I have a 2014 jeep cherokeelatitudeand today all of the lights were on on my shifter, it also was propelling it self forward while i had thebreak down it did three times while in the middle of the highway. Yesterdayi submitteda differentcomplaint about the power train acting up. Today the power train began to act up again while in the highway . It wasn't shiftingand felt as if it was drivingin neutral but at a very low speed while the rpm moved up and the speed didn't move at all. This is a serioussafetyconcern especiallyconsideringthat i am not the only one having issues.
While driving on flat terrain at a constant highway speed the car suddenly decelerated for a few seconds with the tachometer needle swaying back and forth and then returned to normal operation.this recurred 5 minutes later.the dealer indicated that it was a transmission software problem and loaded the latest software release.two weeks later the problem occurred again.
I experience unintended acceleration when coasting. When the car attempts to down shift, there is a sudden increase in the engine rpms and a sudden and unintended increase in speed. I have gotten no satisfaction from the dealer or chrysler. They claim that it is the way it was designed to operate. I asked the chrysler representative to put that in writing and she refused.note: when this occurs my foot is on neither the gas or brake pedals.this occurs mostly on level street and highways.attached is a copy of the latest of many service request.
On sunday on may 22, 2016, i drove my 2014 jeep cherokee on interstate 275 from the montgomery road exit to the five-mile road exit. I was alone in the vehicle. I used the cruise control during this travel. I originally set the speed for 70 miles per hour.at one point, i had to slow down because a car pulled into the lane in front of me and the step down of feature of the speed control worked as expected.when i exited from i-275 to five-mile, i applied the brakes but was unable to slow my car.i continued to apply pressure to the brake pedal but the car's speed was not being reduced and i realized that i would be crossing into the signalized intersection without being able to stop.shortly before entering the intersection, i honked the horn of my car.my car continued across all four lanes of five-mile road and onto the on-ramp from five mile to interstate 275.there it stopped.i do not remember pushing the button on the steering wheel to cancel the cruise control .the car did not impact or touch any other vehicle or pedestrian or other property. It came to a stop on the onramp.the cruise control was not then causing the car to accelerate and the brakes worked. I drove my car very slowly and parked it in the parking lot of the shopping center at the intersection of five-mile and beechmont avenue.from there, i had the car towed from the parking lot to the dealership where i purchased it, kings chrysler/dodge/jeep, inc. At kings auto mall.a report referenced by ntsa id no. 10861030 describes a similar incident involving the same make model and year. So far, the dealer service department says there is no problem discernable from the computer codes or fault indications.
2014 jeep cherokee .on thruway passed tractor trailer and moved into right lane digital reads 0. Message display something about not being able to shift while in motion. Shifter 'd" still lit red. Pulled over to a stop. Had to shut off and restart. June 2 on thruway in left lane. Digital reads 0. Same message as above plus '4wd is unavailable' shifter 'd" is still lit and 4wd is in "auto". Just 2 hours ago pulling into my driveway. Digital reads 0. Same two messages . Now shifter "d" is flashing 4wd lit in "auto". First 2 times they tell me they can't find problem. No codes they say and can't duplicate when they drive it around the block.can't wait to hear what they say tomorrow. Car has needed 5/6 updates since i brought it home march 2014.one of the updates was after the first incident. Something called a 'snap ring' .i just had it in for oil change a month before.i also had an oils change a month before the second incident. They said no updates that day but it needed 4 when i brought it in after last weeks incident.all 3 times the electrical was still on.nice to know i can die in a firey crash but still listen to tunes. I hope you can help. What an i supposed to do?
Ok i have a 2014 jeep cherokee limited with front wheel drive . Only has under 54000 miles on it i am experiencing transmission problems especially in reverse it's extremely loud and rumbles constant while in reverse . Also while in drive once moveing it bucks but eventually starts to go away after a lil while. But i also loose power i'll have to put the pedal to the floor the accelerator and i move extremely slowly then it will eventually kick in and have a very hard time going up large hills all hills really and it struggles to get up it like has a lot of lack of power i've put my jeep in the shopnumerous times and have had major work done to it. One of them that was costly was the car would not read that it was in park so i couldn't shut the car offi love the jeep product but i hate this one it needs to be recalled. Thanks
First - vehicle would shift into park and i could not turn it off.when shifting into reverse, the car would not move.i had to have it towed into the dealer.second - while driving on the expressway, the vehicle gave 5-6 beeps and information panel said, "restart vehicle and service transmission."the car stopped moving forward when pressing the gas.shifting into park (to restart the vehicle) the car vibrated and jumped.restarted the vehicle, the transmission light was on, message says service transmission, traction control light on, and the d(rive) light was blinking.third -all of the above again, except everyone on the expressway was moving at 65-70 miles per hour, and my car stopped in the third lane.this seems to happen when the vehicle is moving and it is getting very dangerous for me and other drivers.
Vehicle has been taken to dealer for same issue 4 times. The information reflected indicates the first time that we brought the care in.initially we took the care in because vehicle was shifting roughly and would sometimes delay before engaging gear when pressing accelerator.after vehicle reprogrammed and returned to customer it was being driven on freeway at normal speeds when the check transmission light came on, told driver to pull over andthe vehicle lost ability to accelerate.vehicle coasted to side of freeway and was towed to dealer who attempted to fix vehicle. Vehicle returned to customer, a short time later vehicle had same issue on freeway.again towed to dealer who again attempted to repair vehicle and replaced transmission.a couple of months later while driving on the freeway again vehicle exhibited same exact behavior.was towed to dealer awaiting resolution of issue.this problem represents a significant safety hazard.review of similar incidents on this website as well as other websites indicates this is a widespread problem that tends to occur at high rates of speed when a complete loss of vehicle power is dangerous to both those driving the affected vehicle and those on the road.
The contact owns a 2014 jeep cherokee. While attempting to accelerate from a complete stop, there was a sudden increase in engine rpms; however, the vehicle would not accelerate properly. The contact continued to depress the accelerator pedal and the vehicle began to drive normally. The failure recurred on several occasions. While reversing out of the driveway, the vehicle came to an abrupt stop and the parking brake warning indicator illuminated. The vehicle was towed to the dealer and was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 5,600.
The contact owns a 2014 jeep cherokee. The contact stated that the vehicle failed to accelerate over 20 mph. An independent mechanic stated that while running a test, a code came up indicating that the accelerator pedal assembly malfunctioned. The contact called breeden dodge chrysler jeep ram (5900 us-71 bus, fort smith, ar 72908 (479) 646-473) and informed the contact that the vin was not included in any recalls. The manufacturer was contacted. The vehicle was not repaired. The failure mileage was 56,444.
12/5/15 jerking suv stops driving stops in middle of intersection gration& 13mile 12/7/15 returned to dealership jan 2016 roseville chrysler jeep threatened to have vehicle towed to scrap yard and bill me for towing & pay remainder of car note jan 18 2016 car was delivered back to my homeas of june 1 2016 my vehicle still jerks when i accelerate after taking my foot off brake & press gas pedal - cant afford to pay for 2 vehicles - my lease ends may 2017
While driving on a 4 lane highway at 65 mph the vehicle partially lost power and would not accelerate, up shift, or ownshift, the brake lights started flashing, along with many other lights on the dash including check engine. I pulled over to the side of the highway and shut off the jeep. I waited a minute then started it back up. The service parking brake message was on the message center, the odometer is blinking, and 4wd is temporarily unavailable. I had it looked at by a mechanic and they showed me the park brake module had water intrusion and was very much corroded.
The cruise control does not disengage when i push the cruise control cancel button. When i have the cruise control on and going 65mph, (on a highway) or so, in a high elevation and want the cruise off, i press the brake, the cruise control does not disengage. If i press the cruise control "cancel" button, the cruise control does not disengage. I can tell because the cruise control light on the dash is still lit. What does turn off the cruise control is pressing the cruise control button that i push to engage cruise control in the first place. So to turn off the cruise control, i must press the cruise control "on" button. Shouldn't pressing the brake or the cruise control cancel button turn off cruise control all the time? i have placed another complaint on this subject before with you, but before i didn't know how to cancel the cruise control. Now i have found that i must press the button that also turns it on to turn it off.
After a complete stop at a stop sign, "service transmission" message appeared on the speedometer, check engine light turned on, car was beeping all over the place, and could not accelerate after stepping on the gas pedal 3 times. I had to turn off the car and restart the car on the spot. After restarting the car, engine light stayed on and i was able to drive home. Prior to this incident the check engine light has been on and off for about a few months since i purchased the vehicle on november of 2013. Seems like other jeep cherokee owners are also experiencing similar problems if not more serious and fatal. Several complaints found on this forum (http://www.aboutautomobile.com/complaint/2014/jeep/cherokee/power+train) regarding the issue reported that their vehicles lost power on the highway. Other even had trouble with their gears. Also the car would accelerate a little more even the driver had let go of the gas. This is definitely a serious problem and needs to be addressed and investigated immediately before someone gets hurt or even killed.
After fixing the transmission recall. My transmission has once again started acting up. Jeep refuses to switch gears. Must service vehicle again. This is an ongoing issue, it seems, with multiple owners. Vehicle itself needs to be recalled immediately. Vehicle in motion. On highway. (both times)
At high altitude cruisecontrol accelerated when the car started to go down hill and cruise control wouldn't disengage when hit the break or turn off cruise. Had torek severe times before it disengaged. Has happened more than once only at high (above 3000 ft) altitude
Transmission light came simultaneously with car losing ability to shift gear, move forward or reverse. I was in a precarious situation as i was on a heavily traveled road. Car is being towed to dealership. This is a brand new car and clearly there is a dangerous issue with the transmission of this car. I am very concerned to drive this vehicle, even after the car has any necessary repairs. I believe this car is a poses a serious safety threat due to its inability to gain speed or change gears at critical times.
The contact owns a 2014 jeep cherokee. While driving unknown speeds in july of 2017, the vehicle stalled and the service transmission and check engine indicators illuminated. The vehicle was towed to a local dealer (darcars chrysler dodge jeep ram of rockville, 755 rockville pike, rockville, md 20852), but they were unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified. While driving 45 mph, the accelerator pedal was applied, but failed to respond and the vehicle stalled. The service transmission and check engine indicators illuminated again. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 40,729.
The contact owns a 2014 jeep cherokee. While driving at an unknown speed, the vehicle continued to accelerate after the accelerator pedal was no longer engaged. The vehicle was not diagnosed or repaired. In addition, after shifting into first and second gear, the vehicle jerked forward. The vehicle was taken to a dealer. The technician informed the contact that the vehicle was operating as designed. The manufacturer was not notified of the failures. The failure mileage was 12,000. The vin was not available.
When attempting to accelerate quickly while stationary or in motion, there is a delay between hitting the accelerator and the vehicle responding. Upon vehicular response the engine will rev extreemly high, then resume regular operation. This has occured on every road in every condition. The aformentioned problem has put my vehicle at high risk of collision on 3 different occasions.an example of this includes pulling out of a parkinglot onto a busy highway. When there is enough space to pull out and accelerate quickly, the vehicle crawls out of the lot, a second goes by,then the vehicle revs up into the 5500-6000rpm. Passing a vehicle on a one lane highway also presents problems. Pulling out into the oncoming lane, depressing the pedal, and not accelerating right away puts the operator at risk for a head on collision.dealerships have told me there is no fault and it operates normally when running the computer diagnostics. There is a legitimate problem, and i hope it can be rectified in the near future.the date entered in the "when did this happen" section is the rough date this started happening in my vehicle.
Within two minutes of starting the vehicle and driving it on the road, the vehicle was stall mid-traffic and become inoperable.the battery light then comes on with an error on screen with something to the effect of, "car must be in park in order to shift."turning the key does nothing until 3 minutes of causing a traffic hazard when the engine finally turns over.also the transmission has rough shifts at slow speeds causing the vehicle to suddenly jerk forward as if the gas was aggressively pushed down.this jerkiness to the transmission and speed has almost caused me to hit parked vehicles when trying to park the vehicle in a parking lot area.
If you slow down then try to speed up the vehicle hesitants at some point it bangs into gear then takes off.i almost was in an accident trying to merge into traffic from a ramp onto a major highway when i applied pressure to the gas pedal the vehicle did not speed up it was like it was stuck in a low gear and would not accelerate this caused the person behind me to swerve around me so he could get ahead of the speeding traffic then my vehicle had a loud bang as it finally went into gear and took off like a bullet. Scared the hell out of me. So yielding in this vehicle is extremely dangerous. I know this happens so i am very cautous when driving as this could cause a major incident to happen and it is scary. I had several recalls on this vehicle and had them all fixed.took this to be fixed, but they can fix it. They knew exactly what i was telling them as they were getting complaints from other owners. Stop and go traffic and slow and go traffic is everyday life this is extremely dangerous to myself and others.
Hii have brought my car into the dealership several times and continues to experience the same issues. When i drive (20-25 mph), the car jolts as if someone has hit me from behind almost as if the car is shifting or downshifting gears. When im approaching a stop light and gradually slowing down without my foot on either the gas or brake, the car jolts back and forth. This also occurs when im driving uphill and downhill around 20 mph. I am scared to drive my car as this is a risk that i will crash due to the shifting. I have brought the car in several times, they have told me they did a software update in which did not work, i experience everyday when i am driving and continue to be worse everyday.
Forward collision avoidance system is activating without warning and without any other vehicles or road obstructions in front of the vehicle. This has happened 4 times over the last month. One of the times this happened my wife was traveling at approximately 40mph and there was a vehicle following behind her and they in turn had to slam their brakes on to avoid hitting her. Of course this enraged the driver behind her thinking that she was intentionally slamming on her brakes. Another time my wife was traveling at 65 mph on the highway and the forward collision avoidance system slammed the brakes on hard enough to engage the abs system. Thank god that there were no other cars or semi's behind her or slick roads as this could have caused a very serious if not fatal accident. The two other times were the same, the crash avoidance system activating for no reason. The vehicle is currently at the dealer for repair and we were notified that the vehicle was ready for pick up on 11-13-2015. Upon arrival at the dealer i specifically asked if the safety concerns with the crash avoidance system and transmission had been corrected. I was told that they hadn't been looked at because they weren't on the list of repairs, when actually this is why the appointment for service was set. The dealer told me to go ahead and take the vehicle and bring it back on 11-23-2015. I refused taking the vehicle as it was not safe for my wife to drive. After arguing, they kept the vehicle. We were notified again on 11-19-2015 that the vehicle was ready for pick up, but they could not duplicate the symptoms with the crash avoidance system. On 11-20-2015 i went to the dealer and again refused the pick up of the vehicle until it has been repaired and is safe for my wife to operate. I have been in contact with jeep multiple times during this ordeal and have an open case on the vehicle at this time.
The contact owns a 2014 jeep cherokee. While driving 5 mph and applying the accelerator pedal, the vehicle failed to respond and stalled without warning. The vehicle was taken to a local dealer (advantage chrysler dodge jeep located at 18311 us highway 441 mount fora, fl 32757 (352)-735-3777), but the failure could not be duplicated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 34,000.
When using the cruise control it excelerates when going downhill and doesn't disengage when breaking or turning off the cruise control. This has been a continuing problem.
At highway speeds, vehicle would routinely become locked into a single gear and fail to shift beyond that point until the vehicle was turned off and then restarted. Upon restart vehicle would travel approx 10-15 miles before vehicle would again not shift and have to be turned off and restarted. This cycle repeated numerous times and on subsequent days.
Using adaptive cruise control (acc) vehicle with start to stop when a vehicle is left turn lane either already there or turning into when in front of my vehicle requiring override with gas petal. Started intermittent; over 6 months period more consistentwith this problem. Speed from 25 to 45 mph.
Safety recall listed below. Notified 2 months ago. This can cause a crash without warning! i am not comfortable driving a vehicle that could cause serious bodily injury/death to myself or anyone else. Vin: [xxx] year: 2014 make: jeep model: cherokee limited fwdnumber of open recalls: 1nhtsa recall number: opens new window takes away from vin lookup section>16v529 recall date: august 22, 2016manufacturer recall number:s55summary:the transaxle wire harness on your vehicle may have been built with insufficient wire terminal crimp(s). This may cause an intermittent high electrical resistance in the transaxle wire harness circuit(s). A high resistance circuit(s) in this wiring harness will cause the on-board diagnostic system to set a diagnostic trouble code (dtc). When the dtc is set, the system defaults the transaxle to neutral and the customer experiences a loss of motive power. Safety risk:the loss of motive power could cause a crash without warning. Remedy:the transmission control module (tcm) must be reprogrammed with new software. The new software strategy will eliminate the transaxle shift-to-neutral condition for this issue, place the transaxle in a fixed gear limp mode and illuminate the malfunction indicator lamp (mil) if a high resistance circuit is detected in the transaxle wire harness. Recall status:recall incomplete. Remedy not yet availableinformation redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
I have lost speed acceleration control while driving on the highway several times. I lose power than it comes back a few seconds later. Very scary
Three times in the last year (10/26/15, 1/1/2016, 10/17/2016), my cherokee has lost all speed while on the freeway going 60mph.the dash lights start flashing including check engine, park immediately traction control, and service transmission.the gas pedal no longer works and the car loses all speed in 4-5 seconds.i have been forced to cut across all lanes of traffic to park on the shoulder.the engine never turns off, but when i try to press the gas pedal, even flooring it, the car does not move.the dealer has "rewired" the wiring harness and replaced the transmission control module twice.this is an incredibly unsafe issue with this vehicle making me afraid to drive it.
Took vehicle in for 30000 mile check up. Reported transmission shifting problems. Manufacturer replaced transmission. Drove the car for two weeks. Shifting problems still occur, cannot take highway on ramps faster than 45 mph. Returned car to dealership. Dealership reports that this is standard shifting and performance for jeeps and not a safety concern. Dealership returned vehicle with no service performed. Still hard shifts, lagging, rattling and automatically shifting into neutral.
I attempted to stop for a stop light on a 4 lane road and the vehicle would not stop. It kept accelerating as i pressed the brake. I shifted into neutral and the tachometer was between 6000 to 7000 rpm. I hit the accelerator a few times and it dropped to normal rpm's. The stop light changed to green and i put the shifter from the neutral position to drive. The vehicle would not move for about 30 seconds.
On startup of my vehicle, the wipers start on full speed without any control. The turn signal indicators do not function and my vehicle has rough shifting. Lastly, the running lights on the vehicle do not function when this error is occurring. The error that appears is "shift to p and then desired gear". So i literally have to stop my vehicle (even if i am on the highway) shift to p and then back to d. This is extremely dangerous while on the road. This has happened multiple times and the only way to stop is by stopping the vehicle and disconnecting the battery to reset the software. I have taken it to the dealership and they have flashed the software multiple times, however the same issue keeps occurring. Now i am experiencing a "service shifter" error. This error flashes on the instrument cluster when driving and all of the shifter lights illuminate red. This error happens sporadically and should be addressed as not being able to use turn signal indicators is also extremely hazardous and dangerous while on the road.
The car gave a message that the transmission needed service. It then drove a few more miles and then stopped allowing me to accelerate. It was like it was in neutral but the engine would not rev. It did let me drive again after shutting down the car but the pattern continued until we dropped it off at the dealer. We needed to turn the car off and on several times. There was also an unknown smell that came and went.
This car has been nothing but trouble since 1500 miles off the lot brand new jeep. And then at 2800 and then at 3000 miles they replaced the power control module then two more times for software update. Then at 10250 they tell me the transmission has gone and needs to be replaced. As if anything else can go wrong with this car the tires they put on from the dealership firestone my aft right tire split on the sidewall for no reason at all the only damage on the tire was the crack on the tire. So not only is the car defective but the wheels from firestone as well. Has anyone else experienced my horrible luck.
The first time it happened was when i was merging onto a highway and the car locked. The steering wheel locked, the breaks locked, and multiple different malfunction lights came on including the engine light and my car saying to check the transmission. I turned the car off and back on, and no lights were on so i drove it to the next exit to get off the highway. As i was trying to get into a parking lot in 5 o'clock traffic, the car accelerated on its own then locked up again. I ended up having to get a new transmission owning the car for less than a month. Since then the car has had random moments of accelerating on its own and when i have reported it to jeep arlington they would say nothing was wrong with my car. Since then, my car has had 3 other separate occasions where it has locked up and/or accelerated on its own and having to get it towed to jeep; all reportedly by jeep having to do with my transmission. One of those times occurred again on a busy state road during 5 o'clock traffic and an officer had to stay behind me until a tow company came.
1. Bell for key in ignition comes on, but key is out.2. Print out says, four wheel drive temporarily unavailable.3. Active handling icon stays lit. (car has already been into dealer for this. Computer was re-flashed.)4. Cruise control will not come on.5. I have still not received my mulroney sticker for my vehicle.the consumer stated the jeep would go out of control, when it was being towed behind a motor home.after towing it a few hundred miles, the jeep started rocking back and forth in a violent motion while driving straight on the interstate.the electronic stability control light illuminated on the dash of the jeep. It remained on, after the motor home was disconnected. The dealer cleared the code. However, when the consumer hooked up the wiring for the tow system, the light illuminated again. Updated 06/15/15. Updated 07/15/15.
The contact owns a 2014 jeep cherokee. While driving various speeds with the cruise control engaged, the battery warning indicator illuminated and the vehicle seized. The contact also stated that 'put vehicle in gear to maneuver' was displayed. The vehicle was turned off and on several times before it was able to maneuver again. The vehicle was taken to an independent mechanic who could not duplicate the failures. The vehicle was not taken to a dealer for diagnostic testing or repairs. The manufacturer was not notified. The failure mileage was approximately 71,000. The vin was not available.
The contact owns a 2014 jeep cherokee. The contact received notification of nhtsa campaign numbers: 15v393000 (structure) and 15v509000 (visibility). The parts to do the recall repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.updated 1/12/2016 updated 2/4/16
The contact owns a 2014 jeep cherokee. The contact received notification of nhtsa campaign number: 15v509000 (visibility) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. Updated 02/05/16*lj
2014 jeep cherokee.consumer writes in regards to no replacement parts available to complete recall notices 15v-461,15v-509 and 15v-393.
The contact owns a 2014 jeep cherokee. The contact received notification of nhtsa campaign number: 15v09000 (visibility); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.updated 05/20/16*ljupdated 10/05/16.
The contact owns a 2014 jeep cherokee. The contact stated that the windshield wipers did not properly clean the glass. In addition, there was an abnormal static noise coming from the radio. The contact received notification of nhtsa campaign number: 15v509000 (visibility); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 22,000. Parts distribution disconnect....updated 02/04/16 the consumer stated safety recall completed on 1-21-2016.
The contact owns a 2014 jeep cherokee. The contact stated that while the vehicle was parked, the liftgate had to be manually opened. The failure recurred on several occasions. The vehicle was not diagnosed or repaired. The contact received notification of nhtsa campaign numbers: 15v393000 (structure), 15v509000 (visibility) and 15v461000 (equipment), however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the failure. The approximate failure mileage was 17,500. Updated 12/03/15*ljupdated 12/21/15.
The contact owns a 2014 jeep cherokee. The contact received notification of nhtsa campaign number: 15v509000 (visibility) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Updated 03/16/16*lj updated 05/14/18 the consumer stated the vehicle was fixed.
The contact owns a 2014 jeep cherokee. The contact received notification of nhtsa campaign numbers: 15v509000 (visibility) and 15v461000 (equipment); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2014 jeep cherokee. The contact received notification of nhtsa campaign number: 15v509000 (visibility) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2014 jeep cherokee. Whenever there was dew outside or a change in seasons, the windshield and sun roof became foggy. The contact had to clean the windshield manually with a cloth. The failure occurred ever since the vehicle was purchased in 2014. The vehicle was taken to bob weaver auto (2174 w market st, pottsville, pa 17901) numerous times, but the cause of the failure could not be determined. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 32,000.
The contact owns a 2014 jeep cherokee. The contact received notification of nhtsa campaign numbers: 15v393000 (structure) and 15v509000 (visibility); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. Updated 04/13/16*lj
When i turn wipers on high they shut off.chrysler said they are getting a new body control module.i have been waiting since june 2016.i feel it is dangerous and if they can't fix it they should give us s new car.i was driving to work in heavy rain and put my wipers on high and they quit!
The contact owns a 2014 jeep cherokee. The contact received notification of nhtsa campaign number: 15v509000 (visibility); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Noticed smearing on windshield on test drive, was told it was fog on inside an sure is not, car in service after rain storm an i was blinded by on carbecausehard to see. After severaltimes to get this solved it seems that all jeeps do this according to the service manager, wow that's one big safety problem, i tried to get them to do several things, ! change wiper blades finally they did, 2 change wiper fluid, they just added more to it. 3 i asked change windshieldthey wont unless approved by chrysler . Its the ole run around.
The contact owns a 2014 jeep cherokee. The contact received notification of nhtsa campaign number: 15v509000 (visibility) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
The contact owns a 2014 jeep cherokee. The contact received a notification of nhtsa campaign number: 15v393000 (structure) and nhtsa campaign number: 15v509000 (visibility); however, the parts for the recall repairs were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. The vin was not available.
The contact owns a 2014 jeep cherokee. The contact received notification of nhtsa campaign numbers: 15v509000 (visibility) and 16v529000 (power train) however, the parts to do the repairs were unavailable. The manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not notified of the issue. The contact had not experienced a failure. Part distribution disconnect.
Wind shield wiper fluid will not work
The contact owns a 2014 jeep cherokee. The contact received notification of nhtsa campaign number: 15v509000 (visibility) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. Vin tool confirms parts not available.
The contact owns a 2014 jeep cherokee. The contact received notification of nhtsa campaign number: 15v509000 (visibility ), however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2014 jeep cherokee. The contact received notification of nhtsa campaign number: 15v509000 (visibility); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
The contact owns a 2014 jeep cherokee. The contact stated that the rpms increased independently and the vehicle felt rough while driving in third gear. In addition, the vehicle suddenly increased speed and the brake pedal was depressed with excessive force in order to decrease the vehicles speed. The vehicle was taken to the dealer where it was diagnosed that the transmission module needed to be replaced. The vehicle was repaired but the failure persisted.the vehicle was included in nhtsa campaign number: 15v509000 (visibility) but the recall remedy was not yet available. The contact felt that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failures. The approximate failure mileage was 13,000. Vin tool confirms parts not available.
Front windshield cracking.
Ice build up on windshield caused wipers to become stuck on windshield causing wipers to be inoperable.had no vision through the windshield and was forced to pull off the road every few miles to scrape the windshield in order to continue to drive.wipers would not loosen at all during this incident and numerous incidents which followed during the winter.this is a serious safety issue.
On 1/30/15 while clearing snow off my 2014 cherokee, the wiper snapped back and left a major crack in my windshield that goes from edge to edge, and almost all the way up as well. The impact was not that forceful at all. I have now been waiting 26 days for a replacement as of today. On saturday 2/21/15 i spoke with somebody at a chrysler factory in detroit and they say they have over 900 of these particular windshields on backorder and may not be available till april. Sounds to me like if they have that many backed up, there must be a fault or defect in the design or manufacture of this particular windshield. It has a built in wiper de-icer. Only that one is not available, the windshield without that option is available. But since this an option i paid extra for, i want it back. Again, is there any word on this being an ongoing issue? are these windshields defective, and is this recall material?
The contact owns a 2014 jeep cherokee. The contact received notification of nhtsa campaign numbers: 15v393000 (structure) and 15v509000 (visibility); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Updated 1/15/16
The contact owns a 2014 jeep cherokee. The contact stated that the windshield wipers did not properly clean the glass. In addition, there was an abnormal static noise coming from the radio. The contact received notification of nhtsa campaign number: 15v509000 (visibility); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 22,000. Parts distribution disconnect....updated 02/04/16 the consumer stated safety recall completed on 1-21-2016.
The contact owns a 2014 jeep cherokee. The contact received notification of nhtsa campaign number: 15v509000 (visibility) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
I have received 3 recall alerts on different problems with the car. When i call the dealer they said they can not fix because chrysler has not issued/delivered the parts.it has been over 32/12 months since the first recall alert and i have gotten two more additional notices since then. All are safety related issues. Unacceptable.
The contact owns a 2014 jeep cherokee. The contact received a notification of nhtsa campaign number: 15v509000 (visibility); however, the parts for the recall were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Composite material that makes up these windshield wiper sprayer nozzels must be defective, as they busted during freezing weather.while making a thanksgiving trip to the mountains my jeep was subject to freezing weather during the night.i allways keep approved window whiper solution (not water) in the wiper reservoir.however, these nozzels were not able to stand up to the freezing conditions and therefore busted.the dealer claims that it is my fault that someone (don't know who) put water in my wiper reservoir and therefore it is my fault!the dealer says that he will fix the proble for about $200.00, parts and labor.well great!,...(not!)so,...what happens the next time i go to the mountains???i believe that the composite material (plastic) is defective for this vehicle and would like chrysler jeep to replace for free.
The contact owns a 2014 jeep cherokee. The vehicle was included in nhtsa campaign numbers: 16v529000 (power train), 15v041000 (air bags), and 15v509000 (visibility). The dealer was contacted to schedule the repairs and indicated that the parts were not available. The contact was advised to schedule an appointment on october 3, 2016. The dealer was contacted months later and was unable to determine when the parts would be supplied from the manufacturer. The contact had not experienced a failure. Vin tool confirms parts not available. Parts distribution disconnect.
There are multiple recalls on this vehicle that are over a year old that can result in the vehicle become inoperable while driving.nothing seems to be happening to resolve these issues.two of the recalls can result in loss of power while driving.
The contact owns a 2014 jeep cherokee. The contact stated that the recall notice for nhtsa campaign number: 15v509000(visibility) was received in october of 2015. After contacting the dealer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The contact had not experienced a failure.
Received two recalls, have been going to dealer for over 8 months to get them done, contacted jeep manufacturer, still no parts received. Dealer says they have not received parts and to keep checking in, which i've persistently been doing for eight months to the point of frustration. It has been almost a year since the last two recalls were stated.in the meantime my defective parts continue to malfunction if used. An efficient and timely manner to get the recalls done has not been conducted by jeep and by fca us llc.
The contact owns a 2014 jeep cherokee. The contact received notification of nhtsa campaign numbers: 15v393000 (structure) and 15v509000 (visibility); however, the part was unavailable to perform the repair. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.
After i leased my car, i realized later that the car doesn't squirt out windshield fluid. The car was in motion on a winter night on a city street.
The contact owns a 2014 jeep cherokee. The contact received notification of nhtsa campaign number: 15v509000 (visibility) however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
While parking in indoor garage the rear window exploded outward leaving a large area of glass shards.the force of the explosion was so great that it dislodged the wiper blade motor from its bracket.luckily, no one was standing there.however, if someone was there they would have suffered multiple severe lacerations!
The contact owns a 2014 jeep cherokee. The contact received notification of nhtsa campaign number: 15v509000 (visibility) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2014 jeep cherokee. The contact received notification of nhtsa campaign number: 15v509000 (visibility) however, the part was unavailable to perform the repair. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Purchased a 2014cherokee trailhawk with 0 miles on oct 25. At 200 miles, and 48 hours later i took it onto the beach. As soon as it got into the sand, it dropped to 2nd gear and rpms shot up to just over 3000. Car would not shift out of second. Temp went up to 230. Later on all computers in car started to flash like white noise. Brought it back to the dealer and was given a variety of excuses. Bad abs sensor, loose fuse etc. Went to pick the car up from the dealer after hours when they were closed. As soon as i turned it on, flashing white noise on all the screens.i also took it on the beach a day or two later, and again car wouldn't shift out of second gear on the beach. The car now began to shift very erratically. It would up shift very fast accelerate when my foot was not on the gas. When coming to a stop it would down shift so hard.when i brought the car back to the dealer, (now with 700 miles on it) they told me they were replacing the entire transmission. They have had the car for 3 weeks total. Finally picked up the car last week.when i got into the car the odometer ready 6000 miles! i dropped it off with 700.i told him for the 3rd time that i did not want it. I have also been dealing with a jeep resolution team from chrysler.its been a week, the car is shifting more erratic than it has since the new transmission. The sunroof leaks water, the windshield is constantly fogged and looks like there is a clear coat that may have gotten on the car that makes it impossible to see when driving. Also, when i turn the floor heat on, the front defroster comes on.chrysler contacted me on friday, and my jeep has officially been deemed a lemon, and i am entitled to a replacement. I don't want a replacement. I want a full refund and to head over to the toyota dealer.
The contact owns a 2014 jeep cherokee. The contact received notification of nhtsa campaign number: 15v509000 (visibility); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2014 jeep cherokee. While driving various speeds, the windshield wipers failed and turned off. The wipers would not restart even when the wiper switch was turned on. While driving various speeds, the vehicle jerked and failed to accelerate. The vehicle was taken to a dealer, but was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 42,300. The contact has stated by disconecting the battery the wipers turn off and the connecting the battery again fixes it temporarily. *asthe consumer stated the wipers would start while they were turned off. The vehicle was very sluggish as if it were going to die while being driven.
The contact owns a 2014 jeep cherokee. The contact received notification of nhtsa campaign number: 15v509000 (visibility) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Updated 03/16/16*lj updated 05/14/18 the consumer stated the vehicle was fixed.
My jeep cherokee 2014 has 21181 mileage and the check engine light came on .i notice thatthe car was shifting into gear hard and at times would not accelerate when getting on the freeway . So my husband took it to get the oil changed at the dealership where we bought the jeep and they said everything looked good. Well when my husband left all the dummy lights came on he turned right around and went back to the dealership ,the service manager came out and said the tech put the wrong oil filter on and that they would have to redo the oil change . On a month later the check engine light comes on so we call the dealership and ask if maybe them putting the wrong filter on that i would cause the check engine light to come on .the service manager said no that we would have to take it to jeep . Itis still under warranty because it is under the mileage .but i looked on the complaint forum and seen many people having the same problem some having a hard time getting chrysler to help them . And almost all of them having the transmission replaced . I find that to be very disturbing considering i have only had the car for 8 months . I feel that the car should be replaced this is a dangerous situation that could cost lives . Thank you .tacoma wa
The contact owns a 2014 jeep cherokee. The contact received a notification of nhtsa campaign numbers: 15v393000 (structure); 15v509000 (visibility); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. Vin tool confirms parts not available.updated 1/19/16 ln
The contact owns a 2014 jeep cherokee. The contact received notification of nhtsa campaign numbers: 15v393000 (structure), 15v509000 (visibility), and 15v461000 (equipment); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure. Parts distribution disconnect and vin tool confirms parts not available.
I have been waiting months for parts on recall r39/nhtsa 15v-509. Dealer keeps telling parts are not available.
5 recalls since i bought it brand new september 2014 . When you step on the gas, car sometimes won't move then jerks into motion & other times it starts off in 3rd gear. Soon after purchase, noticed extreme condensation inside windows. Back right floor board was soaked with water? & condensation under the right front seat. Dealership can't figure it out. Most recently ,radio display not working properly. Noticed getting shocked when opening the door. Rear hatch sometimes won't open the the power lift button is pushed
Theback windshield wiper, no longer works. It basically firstjust fell down over the tail light and when turned on, it would only cover part of the window. Later it would drop further down. There are times when you could manually move it. But it no longer works when you try to turn it on normally. Also the intermittent wiper settings for the front windshield , have not worked at all.
The contact owns a 2014 jeep cherokee. While in park, the liftgate was activated but failed to function. The contact also stated that the liftgate independently closed while the contact was behind the vehicle. The contact sustained lower back injuries that did not require medical attention. In addition, the contact stated that while driving at 35 mph, the accelerator pedal was depressed and the vehicle jerked before moving forward. The failure recurred on numerous occasions. The vehicle was taken to a dealer who was unable to diagnose or repair the vehicle. The vin was included in nhtsa campaign numbers: 15v393000 (structure) and 15v509000 (visibility) however, the parts needed to repair the vehicle were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 3,000.
Traveling home on highway, snow fell hit the windshield causing it to crack - no point of impact whatsoever, just a crack that runs nearly across the entire bottom of the windshield (snow came off of passing semi-truck). Contacted jeep to find out that the particular one i need is on national backorder with no eta and would not offer any additional information to me. Complained numerous times and told by several people that i would get return phone call by said date/time with no follow up. Still have broken glass on a car that is less than 1 year old and still no eta of when it will be replaced. Both dealership and jeep customer care have not been helpful at all in getting this resolved. Still feel as though this is a warranty/recall issue with the glass since there is no point of impact and because it is on national backorder with no eta (which no one is willing to explain why).
The contact owns a 2014 jeep cherokee. The contact received notification of nhtsa campaign numbers: 15v393000 (structure) and 15v509000 (visibility); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2014 jeep cherokee. The contact received notification of nhtsa campaign id number: 15v509000 (visibility) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
My 2014 jeep cherokee does not automatically increase the air temperature when the front windshield defroster has been engaged.instead, the climate control continues to direct air to the windshield that is at the same temperature setting that the driver has set for cabin temperature.result, no defogging or defrosting action. This is potentially very dangerous while driving in weather conditions that case a sudden or unexpected fogging of the windshield, blocking or obscuring the driver?s vision.my chrysler dealer stated this was normal and that the driver has to manually increase the air temperature control to high.this was not printed in the owners manual. Such action adds to the distraction of the driver having to manipulate the temperature controls in addition to the loss of visibility due to the fogging condition.as you might expect, the driver has to return the cabin temperature controls back down to a normal when turning off the front windshield defroster. This should be an easy fix in the vehicle's climate control software.
2014 jeep cherokee trailhawk 4x4jan. 25 2019 7:00 a.m. Remote started the vehicle because it was 56 degrees outside. Drove the vehicle 10 minutes to place of employment. Made it to place of employment parked the vehicle. 45 minutes pass, a customer enters place of my employment, as the customer enters they inform me that my rear window is shattered. There was no evidence of vandalism, criminal activity or natural disaster. Only visible evidence, the window blew out where the defroster plugs attach to the window on both sides.
The contact owns a 2014 jeep cherokee. The contact received notifications of nhtsa campaign numbers: 15v393000 (structure) and 15v509000 (visibility) however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2014 jeep cherokee. The contact received notification of nhtsa campaign number: 15v509000 (visibility) however, the part to do the repair was unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
There have been several recalls on my vehicle since purchasing it almost 2 years ago. I've had to be inconveniently placed in a rental a couple times and pay a deposit out of pocket for something that wasn't even my fault. I contacted the dealer days after purchasing it to express my dissatisfaction, they were very unhelpful. One month after purchasing it is when i started needing to get the vehicle serviced several times. This latest recall, i have reached out to the dealer and the "earliest" appointment isn't until november. I called nhtsa customer service today to see if they could "speed up the process" but they too were very unhelpful. The person i spoke with expressed that the parts needed to fix this recall were all sold out and she wasn't sure when the parts would be coming in. Now, i am stuck in an unsafe, faulty vehicle until it can get serviced to this recall. In the safety recall notice it states in bold, "the loss of motive power could cause a crash without warning." driving this vehicle in the condition that it's in and the potential safety hazard is life threatening. What exactly am i supposed to do now? i use this vehicle everyday and i am not the only passenger in it. I've contacted nhtsa before and submitted documentation of all the services the vehicle has had, and nothing was resolved on my behalf. I'm surprised legal action hasn't been presented to the manufacturer for these recalls and poor quality vehicles.
The contact owns a 2014 jeep cherokee. The contact received notification of nhtsa campaign number: 15v509000 (visibility); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2014 jeep cherokee. The contact received notification of nhtsa campaign number: 15v509000 (visibility) and was unable to receive the part from the dealer for an extended period of time. The dealer was unable to determine when they would be able to schedule the recall repair appointment. The manufacturer was contacted and they were unable to provide a reasonable time frame to supply the part to the dealer. The contact had not experienced a failure. Parts distribution disconnect.
I was driving down the garden state parkway in nj around 6 or 7 pm when there was what sounded like an explosion.it turned out the rear windshield shattered while driving down the road.i did not see or hear anything hit the car and looking at the damage it looks like it is related to rear defroster because that is where the most damage is on each side.
The contact owns a 2014 jeep cherokee. While driving 25 mph in the rain, the passenger side windshield wiper rolled rain or snow onto the driver side windshield wiper, which obscured the driver's vision. The failure recurred numerous times. The vehicle was taken to a dealer who stated that the vehicle was functioning as designed. The manufacturer was notified of the failure. The failure mileage was 6,000. The vin was not available. Updated 8/28/15updated 12/4/2015
A jeep authorized dealership changed the engine oil and oil filter for my vehicle. About 15 minutes after i took my vehicle from the dealership, the incident happened on a highway. "service transmission" warning showed up first, the engine light was on, and some electronic functions were disabled, which include, but are not limited to, the forward collision warning, the parksense, the lane sense, and the adaptive cruise control. The esc activation / malfunction indicator light was on. There was loud rattling noise from the engine, and the vehicle was shaking while moving on the highway. I had a difficult time moving the vehicle off the highway.after i parked on a surface road, i found no engine oil was registered on the dipstick. The leaked oil was splashed over the vehicle's exterior. In particular, it covered the parking sensors and the rear window, which disabled the electronic safety features and greatly reduced my visibility while driving. The vehicles behind me on the highway were also splashed by the leaked oil and were beeping and/or cutting in my lane to complain.the dealership determined that the rubber ring that seals the cartridge housing of the oil filter was broken, causing the engine oil leak. This o-shaped rubber ring comes with the oem oil filter that was installed when the oil filter was changed. The engine was damaged. The dealership stated that no test drive is required to check if there is a leak for oil change service. Three other jeep dealerships confirmed this claim. I believe there is a design defect in the oil filter sealing that can cause life threatening accidents. I believe jeep does not instruct their authorized dealership to implement an oil filter change procedure that ensures a part defect like this would be discovered before the vehicle leaves the dealership.
The contact owns a 2014 jeep cherokee. The contact received a notification of nhtsa campaign number: 15v509000 (visibility); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2014 jeep cherokee. The contact received notification of nhtsa campaign numbers: 15v509000 (visibility) and 15v393000 (structure). The part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact was experiencing a failure with the rear liftgate button failing to open. The contact had to manually open the rear liftgate. The approximate failure mileage was 20,000. Parts distribution disconnect. Vin tool confirms parts not available.
The contact owns a 2014 jeep cherokee. The contact stated that the recall notice for nhtsa campaign number: 15v509000 (visibility) was received in september of 2015. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The contact had not experienced a failure.
The contact owns a 2014 jeep cherokee. The contact stated that while at a stop, the accelerator pedal was depressed and the vehicle hesitated to respond before suddenly surging forward. The contact also stated that the vehicle would not operate in reverse or drive. The vehicle was restarted but failed to accelerate over 5 mph. The vehicle was towed to the dealer, who diagnosed that the entire transmission needed to be replaced. The vehicle was not repaired. In addition, while operating the vehicle in the rain the windshield defroster was turned on but the fog on the windshield would not evaporate. The contact attempted to wipe the windshield using a cloth on both the inside and the outside of the vehicle but the fog could not be removed. The failure was not diagnose or repaired. The manufacturer was not notified of the failure. The failure mileage was 40.
I was driving on interstate 25 north of denver, co. It had rained about 20 minutes before but was clear at the time of the incident. I had the fabric visor open to the midsection of the dual pane panoramic sunroof. The sunroof was closed. I passed under another highway and heard what sounded like a gunshot and the glass from the sunroof exploded all over me. I was able to keep the vehicle in control and pulled onto the shoulder. There was no indication of anything hitting the glass or the car. Law enforcement were called and they were unable to find any reason for the glass to shatter.
The contact owns a 2014 jeep cherokee. While driving approximately 60 mph, the sun roof exploded outward. There were no injuries. The vehicle was taken to rick hendricks collision center (located on 1535 savannah hwy charleston, sc 29407), but was not repaired. The manufacturer was made aware of the failure. The failure mileage and vin were unknown.
On 1/30/15 while clearing snow off my 2014 cherokee, the wiper snapped back and left a major crack in my windshield that goes from edge to edge, and almost all the way up as well. The impact was not that forceful at all. I have now been waiting 26 days for a replacement as of today. On saturday 2/21/15 i spoke with somebody at a chrysler factory in detroit and they say they have over 900 of these particular windshields on backorder and may not be available till april. Sounds to me like if they have that many backed up, there must be a fault or defect in the design or manufacture of this particular windshield. It has a built in wiper de-icer. Only that one is not available, the windshield without that option is available. But since this an option i paid extra for, i want it back. Again, is there any word on this being an ongoing issue? are these windshields defective, and is this recall material?
Windshield crack due to stone being thrown up at highway speed. Took approx. 10 days to get a new windshield. During this time the windshield crack grew and went down into the heated part of the windshield. In the cherokee the heated windshield is automatically on as long as the car is running. When the crack went into the area of the heating coil within the windshield it caused a short in the windshield creating an arc of red hot electricity. This in turn caused the windshield to heat up, melting my windshield wiper blade. There is no way to turn off this heated windshield and there is no software redundancy to recognize the problem and turn off this circuit. The car has to be turned off and cannot be driven to a dealership for repair. To do so would jeopardize the entire vehicle and occupants. A big fire could ensue. To be fair, jeep has been notified. However, i thought you should know about this as this feature is being used by many manufacturers and there could be serious consequences as a result of fire.
The contact owns a 2014 jeep cherokee. While driving 65 mph in the rain, the windshield wiper motor failed and the exterior and interior lighting shut off. The contact coasted the vehicle to the side of the road. Once the vehicle was restarted, the lights turned back on and the vehicle operated normally. The vehicle was taken to bemidji chrysler center (located at 755 paul bunyan dr nw, bemidji, mn 56601, (218) 751-8006) where it was diagnosed, but a failure could not be found. In addition, while driving 35 mph, the steering wheel seized and the brake pedal failed to stop the vehicle when it was depressed. As a result, the contact crashed into a fence. There were no injuries. A police report was not filed. The dealer was not notified. The manufacturer was notified of the failure and did not assist. The vehicle was able to be driven from the scene and was not diagnosed for the brake and steering failures. The approximate failure mileage was 37,000.
We use this car as a daily driver and also flat tow it behind our motorhome. We are unable to continue to tow the car,because it has a dangerous front end wobble while being towed. We have ten years experience towing cars behind our motorhome. I have been told by other owners of the same model that they have experienced the same problem. Jeep has been informed, but has taken no action to correct the problem. We feel this wobble could result in serious injury or death it not corrected. Thank you [xxx] and [xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).'
Purchased vehicle for flat towing behind motorhome. At speed, car steering is affected and causes car to shake violently as well as motorhome.condition has occurred several times while flat towing vehicle. This is a major safety concern as it causes a potential loss of control of motorhome at speed.
I purchased jeep new on 12/31/2013, within a few weeks i noticed when i turned the wheels to the right that the vehicle was shaking, within a few weeks when i turned to the left the shaking was happening, then i noticed upon take off the front end of the vehicle felt like the wheels were shaking or wobbling.i complained to the dealership and finally got it in to be looked at in june, they told me the front axles needed to be replaced which was done on july 9th (i think that is the right date), within two weeks it started the same thing again, i took the vehicle back to the dealership last week and was told that the front axles were the problem and that they would replace them.i just got back from having the front axels replaced for the second time and this jeep is not even a year old.i am very concerned for the safety of myself and any passenger that i may carry with me.i bought this vehicle new so that i would not have this concern as my two children live states away from me and my husband passed away in november 2013, i am totally responsible forgetting myself to and from work and visiting my children.please let me know if this is common for this vehicle and if i need to have these fears for my safety.thank you
Driving down a smooth well traveled dirt road when the drivers side front wheel fell off the car with no notice. Had 2 seconds of odd sensation and then the wheel was outrunning my car. Found 3 failed lug bolts within 1/8th of a mile. Threads stripped out and had excess metal material in them as well, not no breakage or shortening of lugs. Brake rotors was loose and movable by hand but i don't know if that was prior or due impact and dragging on the ground.
I have a 2014 jeep cherokee latitude it has over 100,000 miles over it i just recently had the transmission service which was no more than fluid change. Recently while driving to a restaurant to pick up some dinner the parking brake service light came on yellow indication came on i was just driving normal weather no snow no rain sitting in line at the drive-thru. I pulled into a parking spot to place it in park and to see if i could release the parking brake as the parking brake indicator light was on. Once i place the vehicle in park the emergency parking brake engaged the brake light came on and it will not release. Had the vehicle towed to my house which is less than a mile away call the dealership and they just kept asking for codes there was no codes to be given. I have tried many solutions including of disconnecting the battery pulling the fuses i have pulled the brake module from the back now that there was a little moisture in there. I tried it out and ride it let it sit a day or two. The brake will not release. Local dealership wants me to bring it in for an expensive diagnosis. After jacking up the vehicle myself i was able to determine that it was only the driver side that will not release.i was also told by the dealer that if i just rocked it between reverse and drive that it would release. It did release once but i literally had to drive with the parking brake on until it did let's not do that again. I replace the module with one i found online from another jeep cherokee and it did not correct the problem. Local dealerships have no idea have never heard of it was no help whatsoever
When you step on the accelerator from 0mph the car stutters and shakes for a few mph until you get to about 15-20mph and then it drives like normal.
The contact owns a 2014 jeep cherokee. While driving 50 mph, the vehicle stalled without warning and the "service transmission" warning message appeared. In addition, all of the instrument panel indicators illuminated without warning. The contact was able to restart the vehicle, but the failure recurred approximately ten minutes later. The contact stated that the rear tires made grinding and hammering noises as well. The vehicle was not diagnosed or repaired. The contact left a message with stuart chrysler, dodge, jeep, ram (800 serramonte blvd in colma, ca 94014), but the call was not returned. The manufacturer was not made aware of the failure. The failure mileage was 21,600.
The contact owns a 2014 jeep cherokee. The contact stated that when shifting gears, the vehicle jerked forward without warning. The contact also stated that while driving at various speeds, the wheels of the vehicle wobbled. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 3,000.
I was driving and was trying to accelerate was going about 42 and my car dropped the gear and my car immediately slowed down to about 38mph and the car behind me almost slammed into the rear of the car. This has happened on multiple occasions. I have contacted my dealership on many occasions and they tell me nothing is wrong and i bring it to other mechanics and they tell me they have issues all the time with this make and model of this vehicle. I drive with a small child in the car and i feel completely unsafe. I am so furious with my jeep dealership located on route 88 in brick new jersey. No one wants to take accountability. My second issue is with the lug screws in the tires they keep becoming 'swollen' after replacing them constantly i was told yet again they need to be replaced and they are not cheap to keep replacing. And last my air bags censor has been replaced at least twice the driver airbag censor keeps popping up on my dashboard.
This car has been looked at by chrysler group llc for steering/transmission issues 4 times since march 22,2014. There has been two software updates that have not corrected the problem. There is a safety issue driving the vehicle that needs to be addressed before someone gets really hurt or killed.
I purchased my new jeep cherokee on 2/2/2014. From very soon after i began driving it, i was aware that there was an unusually high amount of noise coming from the front end when the car was going more than 30 mph or so; it sounded as if the car had a propeller. I returned the car to the dealership the following day (i reside about 35 miles away). At first, they thought it was a transmission noise, but it was subsequently diagnosed as a bad wheel bearing. After a new bearing was shipped overnight from detroit, it was discovered that the bearing on the other front wheel was also bad and required replacement. I am contacting nhtsa because bad bearings on both front wheels suggests to me that there is more than coincidence involved, and that other new cherokees might be similarly affected if a whole production run of defective bearings have been installed on this model of vehicle. I am aware that bad wheel bearings, if ignored, can eventually lead to catastrophic failure, bearing seizure, and loss of wheels and/or vehicle control.
While towing our jeep behind a class a 24 foot motorhome traveling about 50 miles an hour on a bumpy roadthe jeep started shaking violently and trying to pull to one side or the other. We slowed down but it continued until we came to a complete stop in the middle of the road.cars behind us cleared out away because i'm sure they thought it was going to break loose.we of course were scared and concerned as we had no idea what was happening.we are in a very remote area with no cell phone service and concern about danger to us and other travelersas we had no place to pull off. We did a thorough walk aroundconcerned about flat tires or a broken tow hitch.i recall an article in motorhome magazine concerning "death wobble "in 2014 and 15 jeep cherokee's. We did a youtube search and internetand found out there is a history of this problem that jeep is trying to correct but itdoes not seem to be working.if we had been towing the jeep with a pick up truck we probably would've been flipped off the road, luckily we are in a big heavy motorhome.motorhome owners may find out about this as time goes on but these jeeps will be traded to uninformed owners that may pullthe jeep with a smaller vehicle.the name death wobble all over youtube has me concerned as how the name came to be.i really feel this is an accident waiting to happenwhile being pulled by lightweight rv or suvs or alreadyobviously has happened but not reported. It is in a very limited situation but nevertheless owners and potential owners should be made awareand a better fix should be forthcoming. An article can be found in motorhome magazine for november 2016 and the previous issue .
I was traveling on route 18 a 55 mph road yesterday and hit some ice or center rumble strips in the road.my car went into a large ditch.the front end of my car is severely damaged.the driver side airbag did not deploy.i find this very disturbing.definitely a safety issue!!
Sounds like rear wheel bearing is going bad . Sometimes it searches for right gear in speeds of 30-50.
A couple months after purchasing my car brand new i got a flat tire for no reason. The sensor had to be replaced as well and it took over a week to change my tire. The dealership was awful and the jeep roadside assurance took 6 hours to get to me for a tow, i complained to no avail. Next my transmission was acting weird. Accelerating and decelerating without me gassing or braking. Took it in and no one took me seriously. December 2015 my cars transmission disengaged on the highway at night. Thankful i could pull over to the side. Got it towed to jeep they said the transmission module needed to be replaced but there was no real fix because the software to fix it hasn't been created yet. So basically we're going to put a faulty part back in your car and cross our fingers it works. Yesterday 4/11/16 the exact thing happened on the highway but in the mid morning. Again i was able to veer off with no power safely but was in a bad spot on the highway with cars racing past me and not moving over or slowing down. Definitely a stressful experience. Got towed again and the maintenance were so relaxed about it. They didn't care at all even though this was my second problem in less than 6 months. Turns out it was the same problem and they fixed it in one day because they have transmission modules in stock. One can only assume it's because many owners are coming in to get them replaced. I'm am looking into lemon laws and suggest everyone with this problem does the same.
When i'm on the highway going 65-75 and there's dips in the road my steering wheel and front tires shake out of control and i have to press the brake pedal to make it stop.
Since i bought this vehicle, i have had to take to multiple dealers, that could never remedy the "hard jerking, missed gear shifting and repetitive engine light warning and complete engine shutdowns".i now have a vehicle, that i'm told the only fix is to completely repair the transmission, but when the vehicle was under warranty, i was told a computer reprogram would fix the issue.i performed a vin audit, and some of the visits to the multiple dealers don't reflect the actual service, but i have my documents.now i have a negative equity vehicle that i fear to drive, at the moment i just took the car to the dealer, they looked at it and now the engine light is off. I have oral fear the inconsistencies of this vehicle, so i have purchased a new vehicle, until i get a resolve. I took the car to the dealer after multiple complete loss of power on i-80 while coming back from a family trip from nyc. Going 65 mph to have the vehicle loss complete power is insane. The only resolve was to pull over, wait, and try again.
Transmission shifting problems causing hesitation and/or forward lurching, high engine revving, front end wheel hop. All warrant a huge safety concern. Vehicle has been in for service 13 times over the last 14 months and has still not been repaired. Several star cases opened with no resolution. All concerns confirmed by technician test drive on 6 different occasions and has currently been in the shop for five days.
This car has been nothing but trouble since 1500 miles off the lot brand new jeep. And then at 2800 and then at 3000 miles they replaced the power control module then two more times for software update. Then at 10250 they tell me the transmission has gone and needs to be replaced. As if anything else can go wrong with this car the tires they put on from the dealership firestone my aft right tire split on the sidewall for no reason at all the only damage on the tire was the crack on the tire. So not only is the car defective but the wheels from firestone as well. Has anyone else experienced my horrible luck.
Myself - along with thousands are having the dreaded p0520 code come on!!! there is a tsb (has been one for 7 years) for this problem! yet, since it seems to fail right out of warranty - thousands are being affected. Previously-the 2014 jeep compass suv is among the 522 vehicles recalled by chrysler alongside the 2014 jeep patriot suv, 2013 dodge avenger, and chrysler 200, all of which are equipped with 2.4-liter engines that are touted to have engine oil pressure loss issues that may lead to sudden engine stall or failure because of this same oil pressure switch issue "!yet no recall on 2014 models when the issue is so widely well known!?problems --large oil leak, could have gone on fire or seized the engine. Turns out the oil filter housing assemble was cracked which seems quite common in this make, mode and year. The oil filter housing is cracked and it is a known issue with my vehicle. One morning there was a large amount of oil under my vehicle. At this time there are so many open issues with this defected part that i am unable to get this part cause there are 5800 people in line before me waiting for this part. I am unsure where to start to have this recalled but i would like to move in the direction of having that done. Please help! i read online that there was a possible petition started for this very issue.it all begins with the oil pressure sensor circuit (http://www.sequentialtaillights.com/dodge/sb_pdf/tsb_lc_0803414a.pdf) please recall this issue! make jeep replace these immediately at their cost! next --take a look at how many jeeps of this year, make and model have loud ticking coming on! my jeep has developed the 3. 6l penastar tick.i noticed fca extended the warranties for vehicles equipped with the 3. 6l penastar v6 but for my model they stopped in 2013. How can i get my year added to that warranty since it developed the same problems as the previous years???also - front wheel issues constantly! replacements!
The contact owns a 2014 jeep cherokee. While driving various speeds off an exit ramp, the contact clipped the front driver side tire on a curb. As a result, the driver side rim fractured, which made the vehicle immobile. The contact stated that there was damage to the bottom of the vehicle due to the tire fracture. A police report was filed. The vehicle was towed to a repair shop. There were no injuries. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 35,000. The vin was not available....updated 01/23/17
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