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We found the following complaints for JAYCO JAY FLIGHT (2020)

Read complaints for JAYCO JAY FLIGHT (2020)


We bought a new jay flight slx 267bhsw as we felt this was a good fit for our family of five. We took delivery from the dealer, rvs of sacramento, may 18, 2020 and took the trailer on its maiden voyage june 14th 2020. We camped at trinity lake california at tannery campground. There are no hookups at this campground so was running generator during the day and battery/ propane at night.everything was going great until the fourth day we were there.i woke up at 6 in the morning thursday the june 18, 2020 to a very loud pop and a rushing sound. My initial thought when i was jumping out of bed was a water pipe burst but when i came out of the bedroom i saw smoke pouring out of our refrigerator. I told my wife to get our kids out immediately as it was black acrid smoke filling the trailer. I went out the door and saw flames gushing out of the access panel for the refrigerator. I immediately ran around the side shutting off the propane tank and then grabbed our fire extinguisher to put the flames out.if i hadn't woke to the sound i can't imagine what would have happened as the bunkhouse is at the very rear with the fridgerator in between our bed and the kids bunks.i drove into the nearest town to get service on my cell phone contacting jayco and our dealer immediately that morning and sent pictures to jayco. I really have no idea at this point what happened but the fridge was running on propane that morning and assuming that it was some kind of propane hose failure which ignited the fire from the propane leaking into the pilot light. I really am not certain though. The pre-delivery inspection did not include showing us the rear of the refrigerator access but after getting home i did peek in there and nothing seemed to be a miss. The fridge worked on propane when tested at home and for the first 3 days when we were camping.

The contact owns a 2020 jayco jay flight. The contact received a recall notice for nhtsa campaign number: 21v425000 (equipment). The contact called the dealer and was informed that she had to either bring the trailer to the dealer or pay a mechanic to make a service call for the recall repair. The contact stated that she did not have the money to tow the trailer or pay to have a mechanic service the recall. The manufacturer was not made aware of the issue. The rv was not repaired. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2020 jayco jay-flight rv. The contact received notification of nhtsa campaign number: 21v425000 (equipment) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was ordered but had not yet been received. The contact was unable to reach the manufacturer to determine the status of the parts order or to confirm the shipping date. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while turning on the refrigerator which runs by fuel the warning light would flash. Also, while using the stove the unit experienced low fuel pressure. The cause of the failures was not determined. The failure mileage was unknown. Invalid vin.

The contact owns a 2020 jayco jay flight trailer. The contact received notification of nhtsa campaign number: 21v425000 (equipment) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2020 jayco jay flight slx rv. The contact received notification of nhtsa campaign number: 21v203000 (equipment), 21v179000 (equipment) and 21v184000 (equipment) however, the parts to do the recall repairs were unavailable. The contact called the local dealer who stated that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

We bought a new jay flight slx 267bhsw as we felt this was a good fit for our family of five. We took delivery from the dealer, rvs of sacramento, may 18, 2020 and took the trailer on its maiden voyage june 14th 2020. We camped at trinity lake california at tannery campground. There are no hookups at this campground so was running generator during the day and battery/ propane at night.everything was going great until the fourth day we were there.i woke up at 6 in the morning thursday the june 18, 2020 to a very loud pop and a rushing sound. My initial thought when i was jumping out of bed was a water pipe burst but when i came out of the bedroom i saw smoke pouring out of our refrigerator. I told my wife to get our kids out immediately as it was black acrid smoke filling the trailer. I went out the door and saw flames gushing out of the access panel for the refrigerator. I immediately ran around the side shutting off the propane tank and then grabbed our fire extinguisher to put the flames out.if i hadn't woke to the sound i can't imagine what would have happened as the bunkhouse is at the very rear with the fridgerator in between our bed and the kids bunks.i drove into the nearest town to get service on my cell phone contacting jayco and our dealer immediately that morning and sent pictures to jayco. I really have no idea at this point what happened but the fridge was running on propane that morning and assuming that it was some kind of propane hose failure which ignited the fire from the propane leaking into the pilot light. I really am not certain though. The pre-delivery inspection did not include showing us the rear of the refrigerator access but after getting home i did peek in there and nothing seemed to be a miss. The fridge worked on propane when tested at home and for the first 3 days when we were camping.

The contact owns a 2020 dodge ram 3500 hauling a 2020 jayco 5th wheel trailer. The contact stated that while driving at 65 mph, the hitch to the cargo carrier fractured without warning. The contact noticed within two miles that the generator, trailer and the cargo carrier were not securely attached to the vehicle. A dealer was not contacted. The trailer was not found. The manufacturer was made aware of the failure however, no further assistance was provided. The failure mileage on the vehicle was approximately 22,000, 3,500 on the 5th wheel trailer and 3,000 on the cargo carrier. Vin not provided.*dtconsumer stated point of failure 200 miles.

We bought a new jay flight slx 267bhsw as we felt this was a good fit for our family of five. We took delivery from the dealer, rvs of sacramento, may 18, 2020 and took the trailer on its maiden voyage june 14th 2020. We camped at trinity lake california at tannery campground. There are no hookups at this campground so was running generator during the day and battery/ propane at night.everything was going great until the fourth day we were there.i woke up at 6 in the morning thursday the june 18, 2020 to a very loud pop and a rushing sound. My initial thought when i was jumping out of bed was a water pipe burst but when i came out of the bedroom i saw smoke pouring out of our refrigerator. I told my wife to get our kids out immediately as it was black acrid smoke filling the trailer. I went out the door and saw flames gushing out of the access panel for the refrigerator. I immediately ran around the side shutting off the propane tank and then grabbed our fire extinguisher to put the flames out.if i hadn't woke to the sound i can't imagine what would have happened as the bunkhouse is at the very rear with the fridgerator in between our bed and the kids bunks.i drove into the nearest town to get service on my cell phone contacting jayco and our dealer immediately that morning and sent pictures to jayco. I really have no idea at this point what happened but the fridge was running on propane that morning and assuming that it was some kind of propane hose failure which ignited the fire from the propane leaking into the pilot light. I really am not certain though. The pre-delivery inspection did not include showing us the rear of the refrigerator access but after getting home i did peek in there and nothing seemed to be a miss. The fridge worked on propane when tested at home and for the first 3 days when we were camping.




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