We found the following complaints for INTERNATIONAL CE (2013)
Read complaints for INTERNATIONAL CE (2013)
Our bus was at international dealer in tuscaloosahaving warranty work done. While service department was doing work on bus it caught fire and was destroyed. This occurred on july 31 2017. The dealer's (southland) insurance carrier told me on phone august 24th that the manufacturer had a known issue with this product and that is why things are taking so long .saidfire investigator has requested mechanical engineer. Travelers insurance is carrier for southland int. [xxx][xxx] is who i talked to from travelers on august 24th claim# [xxx] we have 5 more of these buses in use and multiple engine issues.concerned with safety after this one burned.my name [xxx]transportation supervisor[xxx]dept. Of edvernon alabama[xxx]thank you.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
A 2013 international ce 3000 special needs lift bus was on a morning route which has existed for many years.it entered an apartment complex driveway without any issues.upon exiting the apartment complex the brake air tank hit and rubbed the ground breaking off three valves.the bus rolled approximately 25 more feet and then the brakes locked.it happened a second time this year.none of our 230 other buses in our fleet even come close to impacting the ground at this apartment complex.this newer low air tank configuration is an extreme safety hazard especially if it were crossing railroad tracks with special needs students on board. International changed the design and configuration of the air tanks in 2013 from previous year models.previous year models had the tanks well above the chassis frame and were never an issue.
A 2013 international ce 3000 special needs lift bus was on a morning route which has existed for many years.it entered an apartment complex driveway without any issues.upon exiting the apartment complex the brake air tank hit and rubbed the ground breaking off three valves.the bus rolled approximately 25 more feet and then the brakes locked.it happened a second time this year.none of our 230 other buses in our fleet even come close to impacting the ground at this apartment complex.this newer low air tank configuration is an extreme safety hazard especially if it were crossing railroad tracks with special needs students on board. International changed the design and configuration of the air tanks in 2013 from previous year models.previous year models had the tanks well above the chassis frame and were never an issue.
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