We found the following complaints for INFINITI QX50 (2021)
Read complaints for INFINITI QX50 (2021)
Picked up the car on 5/25, on 6/4 sitting at a red light, forward collision warning and lane assist malfunctions showed up on dashboard. Called faulkner willow grove where my company leased the car, the set up an appt on 6/17. The next day, 6/18 both malfunctions came back, i called and said i don't have time out of my day to drive back and forth for you to not fix my car, he told me to go somewhere else and found holman infiniti, they scheduled me on 6/25, they found i needed a new camera but the part was on a national backorder no eta. On 7/6 my car auto breaked with nothing in the way on a clear sunny day, called holman they told me this happens all the time just accelerate, the engineers know its a problem, there's not current fix and you can't turn it off and he told me to call customer assurance to open a claim which i did, on 7/7 customer assurance called me back assigned me a case manager, on 7/8 holman told me my camera part was in stock, scheduled an appt on 7/15, on 7/18 the forward collision sensor blinked the entire drive home.
Picked up the car on 5/25, on 6/4 sitting at a red light, forward collision warning and lane assist malfunctions showed up on dashboard. Called faulkner willow grove where my company leased the car, the set up an appt on 6/17. The next day, 6/18 both malfunctions came back, i called and said i don't have time out of my day to drive back and forth for you to not fix my car, he told me to go somewhere else and found holman infiniti, they scheduled me on 6/25, they found i needed a new camera but the part was on a national backorder no eta. On 7/6 my car auto breaked with nothing in the way on a clear sunny day, called holman they told me this happens all the time just accelerate, the engineers know its a problem, there's not current fix and you can't turn it off and he told me to call customer assurance to open a claim which i did, on 7/7 customer assurance called me back assigned me a case manager, on 7/8 holman told me my camera part was in stock, scheduled an appt on 7/15, on 7/18 the forward collision sensor blinked the entire drive home.
The contact owns a 2021 infiniti qx50. The contact stated while the vehicle was parked inside the garage, he detected an abnormal gasoline odor. Suburban infiniti of novi (24355 haggerty rd, novi, mi 48375) was made aware of the failure and diagnosed that the vacuum lines which drained the fumes were designed incorrectly. The vehicle was not repaired. The manufacturer was made aware of the failure and the contact was informed that the manufacturer was aware of the issue and the engineers were working on a remedy and dealers would be made aware when the remedy was available. The approximate failure mileage was 4,000.
Picked up the car on 5/25, on 6/4 sitting at a red light, forward collision warning and lane assist malfunctions showed up on dashboard. Called faulkner willow grove where my company leased the car, the set up an appt on 6/17. The next day, 6/18 both malfunctions came back, i called and said i don't have time out of my day to drive back and forth for you to not fix my car, he told me to go somewhere else and found holman infiniti, they scheduled me on 6/25, they found i needed a new camera but the part was on a national backorder no eta. On 7/6 my car auto breaked with nothing in the way on a clear sunny day, called holman they told me this happens all the time just accelerate, the engineers know its a problem, there's not current fix and you can't turn it off and he told me to call customer assurance to open a claim which i did, on 7/7 customer assurance called me back assigned me a case manager, on 7/8 holman told me my camera part was in stock, scheduled an appt on 7/15, on 7/18 the forward collision sensor blinked the entire drive home.
There was a problem with safety recall a week after i took the vehicle test!i went to the dealer in las vegas many times, but they didn't find the mistake, they told me that the car was in order!there are no warning lights on the dashboard!everything seems fine, but i don't know why he still writes it safety recall,don't clear this and why no one can clear this and help me!
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