We found the following complaints for INFINITI QX30 (2019)
Read complaints for INFINITI QX30 (2019)
I hydroplaned my vehicle while drive between 55-60 mph of interstate 10 in houston, tx on 11/28/2020. I slide across four lanes and front end collided with a concrete barrier. Not one of my airbags deployed. The frame was bent and ripped next to the sensors and i reported this to nissan/infiniti. My insurance crash investigator and the body shop all stated my airbags should have deployed. The nissan investigator [xxx] declared that she is the final say on the safety of my airbags and claims that it is her opinion that i did not meet the qualification for my airbags to deploy. I hit the concrete wall at probably around 30-40 mph and came to a dead stop. I had nothing to help with the sharp snap of my neck from the impact. [xxx] unprofessionally yell at me that she is the authority on the effectiveness and safety and then hung up the call on me after stating that i did not share her opinion and asking her multiple times if she would send me a report of her findings for my records, which she refused to do. I do not know how to contact anyone else in nissan investigation department and i believe this is something that could harm a lot of people if my airbags were faulty. Nissan/infiniti had airbag recalls in the 2017 model and it is possible there are still issues. I have photos of the damage and the airbag sensors.*dtinformation redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
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