We found the following complaints for HYUNDAI VERACRUZ (2011)
Read complaints for HYUNDAI VERACRUZ (2011)
Neither front or side airbags deployed at a 45 mph frontal and side collision.
My car is smoking due to recall issues
Wanted to purchase 2011 hyundai veracruz from barnes crossing dealership in starkville/new albany, ms. Took it in for car inspection as i suspected this vehicle should have been on recall list for oil leaking onto the alternator from gasket, as in recall #121. Indeed, that problem was found even though there was no recall affecting its vin. Another recall needed for all hyundai veracruz vehicles!
Car slowed down and finely quite running. Car was towed to bloomington hyundai. Repair was accomplishedand recall was accomplished by changing alternator,gasket change done on left bank,and battery was replaced. Recall #121 was accomplished at that time. Please enter recall compete on [xxx] for recall 121. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Traveling at highway speed, dash warning lights started flashing, engine shutdown,could not put car in park and battery dead.recall 121 completed on 01/31/2015 at 33,586 mileage and valve gasket leaked oil on 10/29/2017 at 42,775 mileage ruining alternator.this is less than 36 months and only 9,189 on original recall 121 campaign repair.
Since about 800 miles the tpms light has been coming on and stays lit for a while and then shuts off,.on a recent trip, the light came on and off more than 10 times.this is a safety issue since we do not know if the tire pressure is low or not.the dealer and hyundai says they cannot repair it or do anything unless the light is on when we get to their shop.this has not happened.
My car alternator shorted out while i am driving on interstate 95 resulting in extreme power loss, very hard steering, unsafe vehicle control which finally ended in complete loss of power. Car towed to dealer which diagnosed an undetected oil leak from the valve cover dripped into alternator causing it to short out. Valve gasket was changed and alternator replaced. There was a recall for this issue for some of 2011 hyundai veracruz cars but not mine based on hyundai company i checked. My car issue is the exactly the same problem and my car should be in the recall list. This cannot be detected by dealer visual inspection prior to failure. This is very unsafe. I have all maintenance done at the dealership i purchased the car at according to the maintenance schedule and the dealer recommendations. This should require a recall before someone gets hurts in an accident.
This complaint is for nhtsa recall number 20v-705/hyundai recall number 197. This recall notice has been out for almost 6 months now and there is still no remedy or any help from hyundai corporate or local dealerships.my car has been sitting un-useable for the past month because of this recall and no dealership will take my car. I have called hyundai usa and there is nothing they can do for me.this recall has gone for far too long.
The vehicle has the proximity start key.on page 5-6 the instructions manual clearly states that the key must be in the vehicle, the ignition switch must be turned and the break must be depressed for the car to start.it further states that the car should be serviced immediately if its operation deviates from the prescribed instructions.the car will start by only adhering to the first two parts of the instruction, which is to have the key present in the car and turning the ignition switch.the danger is it starts without pressing and holding the brake.the instructions for starting the vehicle is located in a yellow warning box and hyundai states that to ignore a warning can result in serious bodily injury or death.
While i started to cross a busy hwy my veracruz did not respond and would not go faster than 20 mph. All my dashbord lights came on and off several times then the car would not go more than 5 mph. I was able to make it to the hyundai dealership where the car would not go on park even after trying the overide swithch. Eventually the car started shaking and it shut off. Once they were able to diagnose the problem they had to replace the alternator and a new battery (battery was a year old but had to be replaced due to the alternator malfuction killed the battery). All this cost about600.00. The mechanic said the notice about the alternator not working correctly is thebattery light should've come on wich that never happend. It's a safety hazard for the alternator just to go off like that in a busy hwy it almost caused an accident. Ialso asked if it had anything to do with the recall about oil leaking in to alternator and they said no. I get my car back and now it sounds like there's a faulty contact in the signal light stlak wich sounds very scary about to explode/cause an electrical fire.
Vehicle driven on highway at 60 mph and engine check sign came on, then car sign as antitheft sign appeared than tpc sign and navigation direction sign in mirror all kept blinking on and off. Vehicle started to slow down but speedometer stuck to 60 mph. Vehicle dropped speed gradually and i was afraid that other vehicles coming behind at full speed may hit my vehicle if they are not aware of my vehicle slowing down. I had to pulled the vehicle in shoulder lane and started my emergency blinkers on. Blinkers were going on and off and warning bell were also going on and off. Damaged the battery of my vehicle. Contact hyundai customer care center and they informed me that the recall campaign 121 does not have remedy to this recall. This is very unsafe and cause an accident, crash, fire or serious injury or fatality, since it affecting to the speed of the vehicle and speedometer dose not responds to the current speed of vehicle. Damages the battery and blow off the horn of the vehicle. Case # [xxx]. Dealer wants consumer to pay for the damaged battery and damaged horn.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
We purchased this car new. It has been to the dealer 5 times or more for the repair of an engine oil leak that saturates the alternator resulting in its failure. They have resealed the engine oil pan the first time. Second, third, forth, and fifth time they replaced the front engine valve cover gasket. The last time they followed the recommended procedure as outlined by hyundai that was mandated by ntsb as a recall. However the oil leak still remains. Upon our last visit in november 2018 the hyundai service shop determined that the oil leak is from the front engine cover (timing cover). They submitted a request to hyundai corporate to make the repair under warranty. Corporate advised that the repair should have been made under the vehicles warranty period. Now that the vehicle is out of warranty they have no obligation to pay for the repairs. Plus because it is not related to the valve cover and that repair has already been performed, they have meat their obligations. My complaint is that part of the mandated ntsb repair does involve a portion of the engine cover, but apparently applying a layer of sealant across the seam of the cover does not resolve the issue. Therefore this is still a safety hazard and we are looking at replacing a 3rd alternator.
Recall 121 did not fix the issue and oil leak into alternator occurred and we were responsible to pay for 1/2 of the repair
We purchased the vehicle in 2016 from a dealer with a known recall because of an oil leak. That was fixed in the first month of purchase.fast forward to summer of 2019, we have the same issue. We purchased a new alternator ourselves after finding the first one terribly messy with oil, replaced it, and continued on. The oil leak continued. Jump to christmas 2020, it dies again. Replaced the battery and the alternator this time. Less than 2 weeks later we get a letter stating there is a recall and they're working on a fix. It is now may 2021 and no fix has been announced. With the amount of travel we've done over the last 2 years (less than 20k miles), you'd think it would hold a while longer. Think again. This week the alternator dies again and i have an appointment set for 3 weeks from today with a hyundai dealership, and no recall in sight. I'm getting pretty frustrated with hyundai as they know about the problem, tried to patch it up 5 years ago, and just now are finding that the fix didn't work for a handful of vehicles. We are out of a car and hyundai isn't taking any responsibility for it. Luckily my family is handy and we can replace parts like this in just a few hours on a weekend, but a part that's supposed to last for years has been replaced 3 times in the last 2 years. Unacceptable.
The contact owns a 2011 hyundai veracruz. While driving 45 mph, the contact depressed the accelerator pedal, but there was no acceleration. The vehicle had to be pushed to the side of the road. The contact noticed oil all over the alternator. The vehicle was towed to hyundai of orange park (7600 blanding blvd, jacksonville, fl 32244, (855) 778-2061) where it was confirmed that there was oil all over the alternator and the gasket needed to be replaced. The contact stated that the failure matched an unknown recall, which was repaired by the previous owner. The manufacturer was contacted, provided a case number, and promised a case manager would call him back. The extended warranty had just expired by 400 miles. The failure mileage was 90,030.
Following email sent to hyundaidear sir:i have a 2011 vercruz with 27499 miles that i have loved until january 19, 2014.while traveling at 50mph, the car suffered catastrophic loss of all electrical power: no power straining, no power brakes, no engine power.it could not be restarted.by researching the net, i have learned that this problem has been described many times before.an oil gasket leaks that drips oil on the alternator producing loss of all electrical power and a dead engine.my dealer, l------n hyundai, did the repair work, only charging me for the depleted battery.nor were tow charges reimbursed.they concluded that oil had leaked from the gasket, destroying the alternator.i regard this has a serious safety issue. If the problem recurs for me, or for others; serious injury or loss of life could result.i request that you issue a national recall and permanent fix for this problem.i will be contacting the national highway traffic safety administration.------ ---------
The contact owns a 2011 hyundai veracruz. The contact received notification of nhtsa campaign number: 20v705000 (engine and engine cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated while driving at various speeds, the vehicle stalled with several unknown warning lights illuminated. The vehicle was taken to bob rohrman hyundai (304 sagamore parkway, north, lafayette, in 47904, (765) 448-1502) to be diagnosed. The contact was informed that the alternator needed to be replaced. The alternator was replaced twice however, the failure recurred two more times. The vehicle was then taken to webb hyundai merrillville (1000 w 81st ave, merrillville, in 46410, (219) 249-4961) to be diagnosed however, the mechanic was unable to duplicate the failure.the contact stated that the vehicle was unsafe to be driven. The manufacturer was notified of the failure and referred the contact back to the dealer for assistance. The failure mileage was approximately 177,000. Parts distribution disconnect.
Unfortunately, i do not know the exact first date of incidence, so i put todays date.since purchasing my 2011veracruzi have had to deal with the tpms light turning on frequently while i am driving. On more than one occasion i have brought the car to theservice department and each time, there has been nothing wrong with the system. As was reported to me by my service advisor, there is a known defect that the tpms light goes on when something is being charged. As silly as this sounds, i understand that it is not the service departments problem, so i only charge when necessary. However, the tpms light continues to go on, even when there is nothing in the charger. When this light turns on, i immediately become anxious and concerned about my safety and the safety of my passengers. According to the drivers manual, i should bring my car to service asap when the light is on. At this point, it is impossible to keep doing this as i work full time and have children to get to school, work and other activities. > > > > today, driving with my family, the tpms went on yet again. We were on our way to a doctors appointment and had no time to stop at the dealership. So we drove to the doctor, all stressed and hoping that it was once again a false alarm, which,as it turned out, it was.there is no rhyme or reason as to when and why this light goes on. My biggest concern now is, i have come to the point that i assume it is a false alarm each time and how will i know when it is a legitimate warning! > > > > at this point, i no longer have any confidence in this car. I am constantly on edge, waiting for the tpms light or something else going wrong. This is very upsetting as i have only had the car for 2 1/2 years. I don't know what to do anymore.. I also believe that hyundai corporation didn't love the veracruz either, as they are no longer in production. > >
This vehicle suffers from design/manufacture defect.the valve cover gasket is defective.it leaks oil which fouls the alternator resulting in catastrophic loss of electrical systems including transmission function and steering control.all this occurred during ordinary driving resulting in near collision and total loss of power requiring emergency towing services.my service employee was well aware of this malfunction previously reported by other owners.he knew exactly what the problem was as soon as i described these events.i now have far less confidence in the reliability of this vehicle!
While driving i noticed the battery light going on.i parked it for the night and began to drive it the next day.after driving for a few minutes, i noticed the battery light going on again.the radio began to turn off and on, and many different lights on the dash began to flash.i decided to return home to prevent getting stranded.as i turned around, i noticed that i began to lose power in the vehicle although i was trying to accelerate.i made it home and parked the car.i tried to start it later and the battery was now dead even thought the battery is less than a year old.i decided to do some research online and noticed others having similar issues in regards to this and having an oil leak.this reminded me that when i had an oil change recently, i was told of an oil leak hitting the alternator.i have researched my vin only to find no recalls for it although i am experiencing similar symptoms of recall 121 for hyundai.this is a very dangerous issue, because i was losing power as i was driving on the streets trying to get home.some streets were small residential and some were larger streets.
Reoccuring of existing fixed recall from hyundai reference number 121. The exact issue that hyundai fixed under recall is reoccurring in regards to oil leaking and seeping from the front cylinder valve cover/gasket region causing alternator and electrical failure. Vehicle was in motion down the highway when it lost all electrical due to the failed alternator.
I'm a concerned owner of this recall issued #20v70500 for my 2011 hyundai veracruz. This recall has been out since before november of 2020 according to the manufactures tsb report. Since then there as been no remedy to fix this issue that has been going on for more then 6 months now. As an average full time student and full time worker i tend to travel allot and far to get from point a to pointb. With this said i need nhtsa to have the manufacturer find the remedy quick so that i may keep my vehicle in a reliable state but also in a safe to drive conduction. I can't afford to have an accident or loss my life over a minor oil leak from the valve covers that leaked all over the alternator nor can i afford a new car. Please have the manufacturer speed up the process on finding a remedy as my life depends on it.
Headlights flash/flicker and/or turn off for a few seconds when right turn indicator is activated while headlight switch is in the "on" position.at times headlights stay out until turn indicator is deactivated. Vehicle does not have to be moving. Rarely replicated on purpose for verification.
Hyundai announced the following recall in november 2020.to date they have done nothing to remedy the problem.my vehicle had this problem and failed while driving on the freeway in 2016.i repaired the problem back then at my expense but my vehicle should be assessed by hyundai and cleared or additional repairs made.i am waiting over 6 months for a remedy on a recall that was originally announced in 2014 and reissued in 2020 because of hyundai's failure to adequately address the problem.nov 13,2020manufacturer recall number197nhtsa recall number20v705000recall statusrecall incompletesummaryhyundai motor america is recalling certain 2007-2012 veracruz vehicles that were previously recalled under recall number 14v-415. An inoperative charginig system can result in an engine stall, increasing the risk of a crash.
The contact owns a 2011 hyundai veracruz. The contact stated while driving approximately 20 mph and making a left turn, the vehicle loss motive power without warning. The vehicle was towed an independent mechanic who diagnosed that the alternator had failed and needed to be replaced. The alternator was replaced and the failure was remedied. The local dealer was notified of the failure. The manufacturer was not contacted. The contact indicated that the vehicle had previously been serviced under the nhtsa campaign number: 20v705000 (engine and engine cooling) however, the failure occurred. The failure mileage was 64,000.
Nhtsa campaign #14v415000 was issues for recall of faulty valve cover gasket that can leak and short out alternator, causing loss of power while driving. Our veracruz has now had this valve cover replaced three times since this recall was issued, twice now in the last year. This time, 4/2018, the alternator was shorted out and caused loss of power while vehicle was is motion on city street. Hyundai has repaired faulty parts again, however, they have yet to have a valid fix for the problem. The repairs have only been a bandaid, as same problem keeps occurring. I believe there should be an additional recall issued till hyundai comes up with valid fix for the dangerous problem.
The contact owns a 2011 hyundai veracruz. While driving at approximately 50 mph, all of the warning indicators on the instrument panel illuminated. The accelerator pedal was depressed, but the vehicle failed to accelerate above 30 mph. The failure recurred twice. The vehicle was taken to a dealer where it was diagnosed that oil was leaking on the alternator and it needed to be replaced. The vehicle was repaired under nhtsa campaign number: 14v415000 (engine and engine cooling); however, the remedy failed to prevent the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 51,000.
The contact owns a 2011 hyundai veracruz. The contact stated that there was an unknown warning light illuminated. The contact stated he noticed that there was oil coming from the alternator. The contact took the vehicle to an independent mechanic, where it was diagnosed with needing the alternator to be replaced. The vehicle was repaired. The contact then received notification of nhtsa campaign number: 20v705000 (engine and engine cooling) however, the part to the recall repair was unavailable. A dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. Parts distribution disconnect. The failure mileage was approximately 100,000.
The contact owns a 2011 hyundai veracruz. The contact stated that there was an unknown warning light illuminated. The contact stated he noticed that there was oil coming from the alternator. The contact took the vehicle to an independent mechanic, where it was diagnosed with needing the alternator to be replaced. The vehicle was repaired. The contact then received notification of nhtsa campaign number: 20v705000 (engine and engine cooling) however, the part to the recall repair was unavailable. A dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. Parts distribution disconnect. The failure mileage was approximately 100,000.
2011 hyundai veracruz. Consumer writes seeking reimbursement for repairs made related to oil leak on alternator safety recall.
2011 hyundai veracruz. Consumer writes in regards to oil leak on alternator.the consumer stated manufacturer exceeded a reasonable amount of time determining a fix for recall 121, campaign 197. The dealer was unable to determine when a remedy would become available. The consumer stated the vehicle was emitting a toxic odor from the rear area. Variour warning light illuminate on the dashboard.
While i started to cross a busy hwy my veracruz did not respond and would not go faster than 20 mph. All my dashbord lights came on and off several times then the car would not go more than 5 mph. I was able to make it to the hyundai dealership where the car would not go on park even after trying the overide swithch. Eventually the car started shaking and it shut off. Once they were able to diagnose the problem they had to replace the alternator and a new battery (battery was a year old but had to be replaced due to the alternator malfuction killed the battery). All this cost about600.00. The mechanic said the notice about the alternator not working correctly is thebattery light should've come on wich that never happend. It's a safety hazard for the alternator just to go off like that in a busy hwy it almost caused an accident. Ialso asked if it had anything to do with the recall about oil leaking in to alternator and they said no. I get my car back and now it sounds like there's a faulty contact in the signal light stlak wich sounds very scary about to explode/cause an electrical fire.
Following email sent to hyundaidear sir:i have a 2011 vercruz with 27499 miles that i have loved until january 19, 2014.while traveling at 50mph, the car suffered catastrophic loss of all electrical power: no power straining, no power brakes, no engine power.it could not be restarted.by researching the net, i have learned that this problem has been described many times before.an oil gasket leaks that drips oil on the alternator producing loss of all electrical power and a dead engine.my dealer, l------n hyundai, did the repair work, only charging me for the depleted battery.nor were tow charges reimbursed.they concluded that oil had leaked from the gasket, destroying the alternator.i regard this has a serious safety issue. If the problem recurs for me, or for others; serious injury or loss of life could result.i request that you issue a national recall and permanent fix for this problem.i will be contacting the national highway traffic safety administration.------ ---------
The contact owns a 2011 hyundai veracruz. When the contact turned the key in the ignition, the vehicle failed to crank. The vehicle was included in nhtsa campaign number: 14v415000 (engine and engine cooling), but the contact did not receive a notification. The contact noticed an oil leak underneath the front of the vehicle. The vehicle was unable to be driven and was towed by the insurance company to an independent mechanic. The mechanic diagnosed that the engine seized and that the engine assembly needed to be replaced. Team hyundai (22514 three notch rd, lexington park, md 20653, 1-(301) 433-7574) was notified of the failure and the contact was waiting for them to determine if the failure could be diagnosed and repaired per the recall. The vehicle was towed back to the contact's residence from the independent repair facility. The manufacturer was notified of the failure. The failure mileage was not available.
The contact owns a 2011 hyundai veracruz. While driving at approximately 50 mph, all of the warning indicators on the instrument panel illuminated. The accelerator pedal was depressed, but the vehicle failed to accelerate above 30 mph. The failure recurred twice. The vehicle was taken to a dealer where it was diagnosed that oil was leaking on the alternator and it needed to be replaced. The vehicle was repaired under nhtsa campaign number: 14v415000 (engine and engine cooling); however, the remedy failed to prevent the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 51,000.
We purchased this car new. It has been to the dealer 5 times or more for the repair of an engine oil leak that saturates the alternator resulting in its failure. They have resealed the engine oil pan the first time. Second, third, forth, and fifth time they replaced the front engine valve cover gasket. The last time they followed the recommended procedure as outlined by hyundai that was mandated by ntsb as a recall. However the oil leak still remains. Upon our last visit in november 2018 the hyundai service shop determined that the oil leak is from the front engine cover (timing cover). They submitted a request to hyundai corporate to make the repair under warranty. Corporate advised that the repair should have been made under the vehicles warranty period. Now that the vehicle is out of warranty they have no obligation to pay for the repairs. Plus because it is not related to the valve cover and that repair has already been performed, they have meat their obligations. My complaint is that part of the mandated ntsb repair does involve a portion of the engine cover, but apparently applying a layer of sealant across the seam of the cover does not resolve the issue. Therefore this is still a safety hazard and we are looking at replacing a 3rd alternator.
Vehicle driven on highway at 60 mph and engine check sign came on, then car sign as antitheft sign appeared than tpc sign and navigation direction sign in mirror all kept blinking on and off. Vehicle started to slow down but speedometer stuck to 60 mph. Vehicle dropped speed gradually and i was afraid that other vehicles coming behind at full speed may hit my vehicle if they are not aware of my vehicle slowing down. I had to pulled the vehicle in shoulder lane and started my emergency blinkers on. Blinkers were going on and off and warning bell were also going on and off. Damaged the battery of my vehicle. Contact hyundai customer care center and they informed me that the recall campaign 121 does not have remedy to this recall. This is very unsafe and cause an accident, crash, fire or serious injury or fatality, since it affecting to the speed of the vehicle and speedometer dose not responds to the current speed of vehicle. Damages the battery and blow off the horn of the vehicle. Case # [xxx]. Dealer wants consumer to pay for the damaged battery and damaged horn.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The contact owns a 2011 hyundai veracruz. The contact indicated on several occasions that after starting the vehicle, the vehicle suddenly stalled and had to be restarted. The contact later received notification of nhtsa campaign number 20v705000 (engine and engine cooling) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. Parts distribution disconnect. The failure mileage was 100,000.
Recall relating to oil leak from the front cylinder bank valve cover gasket completed.repairs were completed by authorized representative of hyundai including replacement of the alternator.front cylinder still is leaking and new alternator is now contaminated. The alternator being contaminated willcause the system to become inoperative as described in the recall.claim presented to hyundai andcar dealership to inspect the vehicle and complete repairs.claim denied.date below is approximate.final denial issued today 07/09/2018
The contact owns a 2011 hyundai veracruz. The contact received notification of nhtsa campaign number 20v705000 (engine) however, the part to do the recall repair was not yet available. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The vehicle was repaired on seven occasions for failures related to the recall. The failure mileage was unknown. Parts distribution disconnect.
The contact owns a 2011 hyundai veracruz. The contact stated that while operating the vehicle, there was an odor of burning oil present. The vehicle was taken to the local dealer who diagnosed that oil had leaked from the front cylinder valve cover onto the alternator. The vehicle was not repaired. The contact indicated that the vehicle was included in nhtsa campaign number: 20v705000 (engine and engine cooling) but the repair was not yet determined by the manufacturer. The contact indicated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was 189,000.
The contact owns a 2011 hyundai veracruz. While driving 40 mph, the vehicle stalled without warning. The vehicle was repaired per nhtsa campaign number: 14v415000 (engine and engine cooling). The vehicle was taken to the dealer to be diagnosed, but not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 120,000.
The contact owns a 2011 hyundai veracruz. The contact stated while driving at an undisclosed speed, the vehicle stalled with several unknown warning lights illuminated. The contact related the failure to nhtsa campaign number: 20v705000 (engine and engine cooling). The contact stated that engine oil was leaking onto the alternator. The vehicle was taken to hyundai of south brunswick (3905 us-1, monmouth junction, nj 08852) to be diagnosed. The contact was informed that the alternator needed to be replaced. The vehicle was repaired twice however, the failure recurred. The manufacturer had not been informed of the failure. The failure mileage was approximately 125,000.
The oil pan or oil pan gasket leaks slowly under the engine. I was told that it is a known issue with most veracruz that they should fix for free. This issue has been there since i bought the vehicle & i'm waiting for them to fix this recall issue too.
The contact owns a 2011 hyundai veracruz. While driving 25 mph, the engine stalled and the battery warning indicator illuminated. The contact pulled over to the side of the road. The contact turned off, restarted the engine, and the vehicle operated normally. The vehicle was driven to the contact's residence. The contact experienced the same failure eleven months ago. The vehicle was not taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The manufacturer was not made aware of the issue. The failure mileage was 152,742.
The contact owns a 2011 hyundai veracruz. The contact stated that the vehicle was leaking on the passenger side and the check engine warning indicator illuminated. The vehicle experienced a complete loss of power. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 50,000.
My car is smoking due to recall issues
I received a recall notification from huundai motor america regarding a safety recall with engines leaking oil from the front cylinder bank's valve cover onto the alternator. As a result, it damaged the alternator resulting disablement of the charging system.the engine shut off and cna increase the risk of crash.i took it in to the dealership and called their customer service (3/18/21 case # 18073112) and they said they have no resolution.now, my car is completely not drivable.i have to take it to a mechanic shop to replace the gasket and alternator.i firmly believe that hyndai motor should be responsible for the cost.
The contact owns a 2011 hyundai veracruz. The contact received notification of nhtsa campaign number: 20v705000 (engine and engine cooling) however, the part to do the recall repair was unavailable. The vehicle was taken to ed voyles hyundai atlanta (2135 cobb pkwy se, smyrna, ga 30080, (770)952-8881) where it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving at an undisclosed speed, the vehicle stalled with the battery light illuminated. The contact kept the vehicle in neutral and coasted into a parking space where the vehicle completely shut-off. The vehicle was towed to a certify mechanic who stated that the alternator had failed due to an oil leak. The contact had the vehicle towed to the dealer. The approximate failure mileage was 130,000. Vin tool confirms parts not available.
Nhtsa campaign #14v415000 was issues for recall of faulty valve cover gasket that can leak and short out alternator, causing loss of power while driving. Our veracruz has now had this valve cover replaced three times since this recall was issued, twice now in the last year. This time, 4/2018, the alternator was shorted out and caused loss of power while vehicle was is motion on city street. Hyundai has repaired faulty parts again, however, they have yet to have a valid fix for the problem. The repairs have only been a bandaid, as same problem keeps occurring. I believe there should be an additional recall issued till hyundai comes up with valid fix for the dangerous problem.
Hyundai announced the following recall in november 2020.to date they have done nothing to remedy the problem.my vehicle had this problem and failed while driving on the freeway in 2016.i repaired the problem back then at my expense but my vehicle should be assessed by hyundai and cleared or additional repairs made.i am waiting over 6 months for a remedy on a recall that was originally announced in 2014 and reissued in 2020 because of hyundai's failure to adequately address the problem.nov 13,2020manufacturer recall number197nhtsa recall number20v705000recall statusrecall incompletesummaryhyundai motor america is recalling certain 2007-2012 veracruz vehicles that were previously recalled under recall number 14v-415. An inoperative charginig system can result in an engine stall, increasing the risk of a crash.
Reoccuring of existing fixed recall from hyundai reference number 121. The exact issue that hyundai fixed under recall is reoccurring in regards to oil leaking and seeping from the front cylinder valve cover/gasket region causing alternator and electrical failure. Vehicle was in motion down the highway when it lost all electrical due to the failed alternator.
The contact owns a 2011 hyundai veracruz. While driving 45 mph, the contact depressed the accelerator pedal, but there was no acceleration. The vehicle had to be pushed to the side of the road. The contact noticed oil all over the alternator. The vehicle was towed to hyundai of orange park (7600 blanding blvd, jacksonville, fl 32244, (855) 778-2061) where it was confirmed that there was oil all over the alternator and the gasket needed to be replaced. The contact stated that the failure matched an unknown recall, which was repaired by the previous owner. The manufacturer was contacted, provided a case number, and promised a case manager would call him back. The extended warranty had just expired by 400 miles. The failure mileage was 90,030.
The contact owns a 2011 hyundai veracruz. The contact received notification of nhtsa campaign number: 20v705000 (engine and engine cooling) however, the part to do the recall repair was not yet available. The manufacturer was contacted and made aware of the issue however, the manufacturer stated that they were unable to provide any additional assistance. A case was opened however, due to the lack of an estimated time of arrival for the remedy parts, the case was closed. The contact stated that while driving at an undisclosed speed, the vehicle decelerated and then independently accelerated without warning. The manufacturer suggested that the be taken to an authorized dealer to be diagnosed out of pocket. The contact contacted autonation hyundai columbus (3000 n lake pkwy #200, columbus, ga 31909) and was informed that she needed to pay for the loaner vehicle. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Vin tool confirms parts not available. The failure mileage was 180,885.
The contact owns a 2011 hyundai veracruz. The contact had taken his vehicle to an independent mechanic where he was informed that there was an oil leak coming from the front cylinder bank cover gasket. The contact then received notification of nhtsa campaign number: 20v705000 (engine and engine cooling) however, the part to do the recall repair was not available. Antwerpen hyundai catonsville (6440 baltimore national pike, catonsville, md 21228, (410) 747-3333) was contacted and it was confirmed that the part was not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure was approximately 132,000. Vin tool confirms parts not available.
The contact owns a 2011 hyundai veracruz. The contact stated that there was an unknown warning light illuminated. The contact stated he noticed that there was oil coming from the alternator. The contact took the vehicle to an independent mechanic, where it was diagnosed with needing the alternator to be replaced. The vehicle was repaired. The contact then received notification of nhtsa campaign number: 20v705000 (engine and engine cooling) however, the part to the recall repair was unavailable. A dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. Parts distribution disconnect. The failure mileage was approximately 100,000.
Recall 197:no fix yet?2011 veracruz awd limitedmay 19, 2021 car quit operating. Shut down after little warning.instrument panel lit up indicating some sort of problem, then no power. Unable to restart.had veracruz towed to the nearest repair shop east county auto on hwy 12 ( glenoma, wa) only 33 miles from breakdown.feel like this car is unsafe, and hoping to get a fix so it can be safe. Hyundai says a fix is coming in a recent letter, but i have a problem with this car now. Will proceed with diagnostic efforts, repair if possible, and wait for hyundai permanent fix or reimbursement.feel that hyundai is responsible for an immediate solution to this problem.lives are on the line!
2011 hyundai vera cruz. Consumer writes seeking reimbursement for repairs made to vehicle. *ldthe consumer referenced recall 20v-7o5. The consumer stated the vehicle failed while being driven and was towed to the dealer. There was oil leaking from the valve cover onto the alternator. The vehicle was repaired.
The contact owns a 2011 hyundai veracruz. The contact stated that there was an unknown warning light illuminated. The contact stated he noticed that there was oil coming from the alternator. The contact took the vehicle to an independent mechanic, where it was diagnosed with needing the alternator to be replaced. The vehicle was repaired. The contact then received notification of nhtsa campaign number: 20v705000 (engine and engine cooling) however, the part to the recall repair was unavailable. A dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. Parts distribution disconnect. The failure mileage was approximately 100,000.
While i was driving my vehicle, the battery light came on and quickly i lost power and my ability to control the vehicle.i was able to get it to the side of the road and towed.the alternator was replace and car was driving fine.2 weeks later, the battery light came back on.i inspected the alternator and could see oil visible on the alternator.i did some quick research and found that there was a recall for a valve gasket leak onto the alternator on my 2011 hyundai veracruz, that had been fixed in 2014.now having the same exact issue.hyundai of chantilly, va confirmed, but will not cover charges to repair.this is extremely dangerous, as i was driving with my 2 year old twins when the car shut down.
The contact owns a 2011 hyundai veracruz. The contact stated that she became aware that engine oil was leaking onto the alternator. The contact took the vehicle to massey hyundai (1706 massey blvd, hagerstown, md 21740) where they discovered that the front and rear valve gaskets were leaking. They also confirmed that the engine oil leaked onto her alternator and that the alternator needed to be replaced. The contact linked the failure to nhtsa campaign number: 14v415000 (engine and engine cooling) however, the vehicle was previously received the free repair under the recall. The manufacturer had not been notified of the failure. The vehicle was not repaired. The failure mileage was approximately 136,000.
The contact owns a 2011 hyundai veracruz. The contact received notification of nhtsa campaign number: 20v705000 (engine and engine cooling) however, the part to do the recall repair was unavailable. The vehicle was taken to dickson city hyundai (1519 scranton carbondale hwy, scranton, pa 18508, (570) 291-5252) where it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving, the interior and exterior lights started to dim before the vehicle stalled. The contact had the vehicle towed to the same dealer to be diagnosed. The contact was informed that the valve cover gasket had leaked and allowed oil to get onto the alternator. The valve cover gasket, alternator, and serpentine belt were replaced. The vehicle was started and began to shake before stalling. The vehicle was towed back the same dealer but not diagnosed nor repaired. The approximate failure mileage was 66,564.vin tool confirms parts not available.
The contact owns a 2011 hyundai veracruz. The contact received notification of nhtsa campaign number: 20v705000 (engine and engine cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact stated that the vehicle was leaking engine oil. The failure mileage was approximately 160,000. Parts distribution disconnect.
The contact owns a 2011 hyundai veracruz. The contact received notification of nhtsa campaign number: 20v705000 (engine and engine cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and informed the contact that no parts were available for the recall repair. The contact stated while driving at various speeds, several unknown warning lights illuminated and there was no power to the window. The vehicle stalled and the contactā€™s husband was able to restart the vehicle and drive to an independent mechanic before the vehicle was towed to the residence. The dealer was contacted and informed the contact that the parts were not yet available. The vehicle was not repaired. The manufacturer was notified and informed the contact that the remedy was not yet available. The failure mileage was approximate 140,000. Parts distribution disconnect.
The contact owns a 2011 hyundai veracruz. The contact received notification of nhtsa campaign number: 20v705000 (engine and engine cooling) however, the part to do the recall repair was not yet available. The manufacturer was contacted and made aware of the issue however, the manufacturer stated that they were unable to provide any additional assistance. A case was opened however, due to the lack of an estimated time of arrival for the remedy parts, the case was closed. The contact stated that while driving at an undisclosed speed, the vehicle decelerated and then independently accelerated without warning. The manufacturer suggested that the be taken to an authorized dealer to be diagnosed out of pocket. The contact contacted autonation hyundai columbus (3000 n lake pkwy #200, columbus, ga 31909) and was informed that she needed to pay for the loaner vehicle. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Vin tool confirms parts not available. The failure mileage was 180,885.
The contact owns a 2011 hyundai veracruz. The contact received notification of nhtsa campaign number: 20v705000 (engine and engine cooling) however, the part to do the recall repair was unavailable. The vehicle was taken to south point hyundai (4610 s ih 35 frontage rd, austin, tx 78745) where it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2011 hyundai veracruz. The contact received a recall notification for nhtsa campaign number: 20v705000 (engine and engine cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2011 hyundai veracruz. The contact indicated on several occasions that after starting the vehicle, the vehicle suddenly stalled and had to be restarted. The contact later received notification of nhtsa campaign number 20v705000 (engine and engine cooling) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. Parts distribution disconnect. The failure mileage was 100,000.
The contact owns a 2011 hyundai veracruz. The contact received notification of nhtsa campaign number: 20v705000 (engine and engine cooling) however, the part to do the recall repair was unavailable due to being on backorder. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the vehicle was experiencing oil buildup on the engine, which, was confirmed by the dealer. The approximate failure mileage was 160,000. Parts distribution disconnect.
The contact 2011 hyundai veracruz. The contact received notification of nhtsa campaign number: 20v705000 (engine and engine cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated while driving 40 mph, the vehicle stalled without warning. The contact attempted to restart the vehicle however, the vehicle failed to start. The check engine warning light illuminated. The vehicle was towed to independent mechanic who diagnosed the vehicle and determined that the alternator needed to be replaced. The vehicle was repaired. A dealer was not contacted. The manufacturer was notified of the failure and provided a case number. The approximate failure mileage was 162,000. Parts distribution disconnect.
The contact owns a 2011 hyundai veracruz. The contact received notification of nhtsa campaign number: 20v705000 (engine and engine cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated while driving at various speeds, the vehicle stalled with several unknown warning lights illuminated. The vehicle was taken to bob rohrman hyundai (304 sagamore parkway, north, lafayette, in 47904, (765) 448-1502) to be diagnosed. The contact was informed that the alternator needed to be replaced. The alternator was replaced twice however, the failure recurred two more times. The vehicle was then taken to webb hyundai merrillville (1000 w 81st ave, merrillville, in 46410, (219) 249-4961) to be diagnosed however, the mechanic was unable to duplicate the failure.the contact stated that the vehicle was unsafe to be driven. The manufacturer was notified of the failure and referred the contact back to the dealer for assistance. The failure mileage was approximately 177,000. Parts distribution disconnect.
The contact owns a 2011 hyundai veracruz. The contact stated while driving approximately 20 mph and making a left turn, the vehicle loss motive power without warning. The vehicle was towed an independent mechanic who diagnosed that the alternator had failed and needed to be replaced. The alternator was replaced and the failure was remedied. The local dealer was notified of the failure. The manufacturer was not contacted. The contact indicated that the vehicle had previously been serviced under the nhtsa campaign number: 20v705000 (engine and engine cooling) however, the failure occurred. The failure mileage was 64,000.
The contact owns a 2011 hyundai veracruz. The contact received notification of nhtsa campaign number: 20v705000 (engine and engine cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Southtowne hyundai of riverdale (7665 ga-85, riverdale, ga 30274, (770) 471-1000) and the manufacturer were made aware of the issue. The contact stated that occasionally the vehicle overheated with an abnormal oil burning odor in the cabin of the vehicle. The approximate failure mileage was 106,000. Parts distribution disconnect.
The contact owns a 2011 hyundai veracruz. The contact received notification of nhtsa campaign number: 20v705000 (engine and engine cooling) however, the part to do the recall repair was not yet available. Edwards hyundai (located at 11029 32nd ave, council bluffs, ia 51501, (712) 366-9411) was contacted and made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.the consumer paid to have the vehicle repaired and will request to be reimbursed for the repairs.
The contact owns a 2011 hyundai veracruz. The contact received notification of nhtsa campaign number: 20v705000 (engine and engine cooling) however, the part to do the recall repair was unavailable. The vehicle was taken to ed voyles hyundai atlanta (2135 cobb pkwy se, smyrna, ga 30080, (770)952-8881) where it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving at an undisclosed speed, the vehicle stalled with the battery light illuminated. The contact kept the vehicle in neutral and coasted into a parking space where the vehicle completely shut-off. The vehicle was towed to a certify mechanic who stated that the alternator had failed due to an oil leak. The contact had the vehicle towed to the dealer. The approximate failure mileage was 130,000. Vin tool confirms parts not available.
The contact owns a 2011 hyundai veracruz. The contact received notification of nhtsa campaign number: 20v705000 (engine and engine cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and informed the contact that the part was not yet available. The contact stated while pulling into a parking lot, the vehicle stalled without warning. The contact attempted to restart the vehicle however, the vehicle failed to start. The vehicle was towed to an independent mechanic where it was diagnosed that the front cylinder bank gasket cover was leaking oil onto the alternator which caused damages to the engine. The alternator was replaced. The contact mentioned nhtsa campaign number: 14v415000 (engine and engine cooling) as a possible solution to the failure however, the vin was not included. The manufacturer was notified of the failure and offered to reimburse the contact however, no further assist was provided. The failure mileage was unknown. Parts distribution disconnect.
The contact owns a 2011 hyundai veracruz. The contact received a recall notification for nhtsa campaign number: 20v705000 (engine and engine cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2011 hyundai veracruz. The contact received a recall notification for nhtsa campaign number: 20v705000 (engine and engine cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2011 hyundai veracruz. The contact received a notification for nhtsa campaign number: 20v705000 (engine and engine cooling) however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that the part was not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2011 hyundai veracruz. The contact received notification of nhtsa campaign number: 20v705000 (engine and engine cooling) however, the part to do the recall repair was unavailable. The vehicle was taken to sansone hyundai (90-100 us-1, avenel, nj 07001, (888) 566-5311) where it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
The contact owns a 2011 hyundai veracruz. Once the vehicle was started, the contact heard an abnormal noise coming from the front end of the vehicle. The vehicle was taken to an independent mechanic for diagnostic testing and the idler pulley and belt were replaced. The contact received a recall notification for nhtsa campaign number: 14v415000 (engine and engine cooling: engine); however, the parts needed for the repair were unavailable. The manufacturer was not notified of the failure. The approximate failure mileage was 94,000.
Headlights flash/flicker and/or turn off for a few seconds when right turn indicator is activated while headlight switch is in the "on" position.at times headlights stay out until turn indicator is deactivated. Vehicle does not have to be moving. Rarely replicated on purpose for verification.
High and low beam head lights are not adjustable individually. Choice #1=low beam at proper angle and high beam aimed at the top of trees ahead. Choice #2= high beam straight ahead and low beam 20 feet ahead of vehicle. Either way is unsafe. Hyundai knows of this problem but do not want to do anything about even though there is a remedy published in the internet.
The contact owns a 2011 hyundai veracruz. The contact received notification of nhtsa campaign number: 20v705000 (engine and engine cooling) however, the part to do the recall repair was unavailable. The vehicle was taken to dickson city hyundai (1519 scranton carbondale hwy, scranton, pa 18508, (570) 291-5252) where it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving, the interior and exterior lights started to dim before the vehicle stalled. The contact had the vehicle towed to the same dealer to be diagnosed. The contact was informed that the valve cover gasket had leaked and allowed oil to get onto the alternator. The valve cover gasket, alternator, and serpentine belt were replaced. The vehicle was started and began to shake before stalling. The vehicle was towed back the same dealer but not diagnosed nor repaired. The approximate failure mileage was 66,564.vin tool confirms parts not available.
While driving with headlights on, when the turn signal is used, the headlights turn off. This happened once prior to this vehicle and the dealer replaced the switch assembly under warranty. It is now occurring again; however, i was told it is out of warranty. My research finds that this is a common problem with some hyundai models and hyundai is not offering to resolve it.this is a safety issue that should be addressed.
This vehicle suffers from design/manufacture defect.the valve cover gasket is defective.it leaks oil which fouls the alternator resulting in catastrophic loss of electrical systems including transmission function and steering control.all this occurred during ordinary driving resulting in near collision and total loss of power requiring emergency towing services.my service employee was well aware of this malfunction previously reported by other owners.he knew exactly what the problem was as soon as i described these events.i now have far less confidence in the reliability of this vehicle!
Car has been repaired 7 times under a recall with no fix and has been sitting for 8 weeks dead waiting for a resolution.we would like the manufacturerer to buy back the car under the recall law as they can not fix the problem.oil gas cap has leaked on the alternator again and car stopped while my child was driving it for the 7th time since 2011
Already filedodi number 10447654; request status of investigation.there have other reported incidents. [xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Nhtsa campaign #14v415000 was issues for recall of faulty valve cover gasket that can leak and short out alternator, causing loss of power while driving. Our veracruz has now had this valve cover replaced three times since this recall was issued, twice now in the last year. This time, 4/2018, the alternator was shorted out and caused loss of power while vehicle was is motion on city street. Hyundai has repaired faulty parts again, however, they have yet to have a valid fix for the problem. The repairs have only been a bandaid, as same problem keeps occurring. I believe there should be an additional recall issued till hyundai comes up with valid fix for the dangerous problem.
My car is smoking due to recall issues
The contact owns a 2011 hyundai veracruz. While the contact was seated in the front passenger seat, the passenger door flew open when the driver made a left turn. The failure almost caused the contact to fall out of the vehicle. The contact stated that the door would not remain closed on its own and he had to hold the door closed. The vehicle was taken to napleton's west palm beach hyundai (2301 okeechobee blvd, west palm beach, fl 33409) and the door was repaired; however, the failure recurred four times to all the doors except the rear driver's side door. The manufacturer was made aware of the failures. The vehicle was not diagnosed or repaired. The failure mileage was 65,000.
This report is being filed out of my concern for the transmission's integrity and performance; a problem that doesn't seem to exist to dealership maintenance personnel. While most transmission complaints are no doubt speed related, this problem occurs when the car is slowing or downshifting. It consistently "clunks" as the car readies for stop. My concern is that the clunk will manifest itself at highway speeds and fail entirely.and that is a serious safety issue for me and my family.
My vehicle was parked on the hill of our driveway with the emergency brake on as usual.the gear shift clearly came out of park and into reverse due to a malfunction based on the following events:while getting out of my vehicle like usual to get my kids out and in the house, my truck rolled back while i had my four year old in my hand and my two year old still in his car seat. I was 26 weeks pregnant, and my son and i both got hurt in the process.my husband is a mechanic and he thinks that the shift lever mesh should be able to withstand sticky substances from beverages due to its close proximity to the vehicle cup holder. 'this is a design flaw due to the fact that the shifter mesh which is designed to protect the operation of the shift lever from obstruction became bunched up and impeded the operation of the shift lever. When the shift lever mesh became sticky and began to bunch up and stick to itself causing the shift lever to not fully engage into the intended gear. Therefore if the shift lever was not fully engaged the transmission was not fully engaged in gear thus creating a safety hazard of potential rollback' [xxx], 2015. The vehicle already had issues with the shift lever assembly not fully engaging thus preventing me from fully putting the truck in park so that i can turn the ignition switch off completely. This issue was experienced numerous times by myself, my husband, my mother, my brother, the tow truck driver, and the hyundai service man. This accident could have caused us our lives. I am telling the god honest truth and i hope that we will be granted justice in this matter. Thanks. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).'
While driving to work at 55 mph my 2011 hyundai veracruz made a clunk sound from the engine area and starting dropping speed to around 20mph the check engine light illuminated as well. When i pressed the acceleration it would not accelerate but the car still stayed steady at 20 mph. I pulled over to get out of traffic and turned the car off. I started it back and pulled out and it seemed to correct itself? after another 4-5 miles at same speed it did the same thing once again bit this time i was in heavy traffic on a very busy hwy. I limped to the next exit and turned the car off. I had my car towed to dealership ($225) where they was unable to reproduce the problem?? they said that they could not find any codes? took car back home and sure enough, the same thing happened. Took back to hyundai in hickory, nc and once again they could not find the cause and tried to say it could possibly be bad gas? they did offer to keep the car overnight so they could drive it. They called the next day and said that it did the same thing with them on a test run and recommended that i allow them to service the throttle body. I agreed, car was ready the next day, drove home and.....yes once again the same exact thing. I have paid over $700 counting the tow and still the same issues. Took it back to dealership and they said they needed to replace the throttle body????? now i am usually a very easy going person but they just too $484 from me for a repair that did nothing. They did offer to take $100 off the labor so bottom line is i had no choice. Car was ready two days later since they had to wait for the part. Drove home and all is fine $862.91 to repair the throttle body. Two days later, same issue.
Already filedodi number 10447654; request status of investigation.there have other reported incidents. [xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
I pulled into a gas station at a low speed; there were four pumps in line. At the first one a car was being fueled so i waned to move to the second pump. When i started to brake the car kept moving forward then i was practically standing on the brake but the car kept moving causing me to hit the stationary car. According to the police report her damage was minor; mine was moderate.the officer stated in the report i was inattentive regardless of me telling him twice about the braking and/or acceleration problem. Hyundai sent an "independent" tech after the car was repaired and they said it was not their problem. I requested that company inspection from the first day of the accident; i was informed it would take 4 to 6 weeks. This isa safety issue;my foot was firmly on the brake that morning. Worried driver.............
This vehicle suffers from design/manufacture defect.the valve cover gasket is defective.it leaks oil which fouls the alternator resulting in catastrophic loss of electrical systems including transmission function and steering control.all this occurred during ordinary driving resulting in near collision and total loss of power requiring emergency towing services.my service employee was well aware of this malfunction previously reported by other owners.he knew exactly what the problem was as soon as i described these events.i now have far less confidence in the reliability of this vehicle!
Following email sent to hyundaidear sir:i have a 2011 vercruz with 27499 miles that i have loved until january 19, 2014.while traveling at 50mph, the car suffered catastrophic loss of all electrical power: no power straining, no power brakes, no engine power.it could not be restarted.by researching the net, i have learned that this problem has been described many times before.an oil gasket leaks that drips oil on the alternator producing loss of all electrical power and a dead engine.my dealer, l------n hyundai, did the repair work, only charging me for the depleted battery.nor were tow charges reimbursed.they concluded that oil had leaked from the gasket, destroying the alternator.i regard this has a serious safety issue. If the problem recurs for me, or for others; serious injury or loss of life could result.i request that you issue a national recall and permanent fix for this problem.i will be contacting the national highway traffic safety administration.------ ---------
The contact owns a 2011 hyundai veracruz. The contact received notification of nhtsa campaign number: 20v705000 (engine and engine cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at 35 mph, the steering wheel ceased. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the power steering failure was due to oil leaking from the valve cover gasket onto the power steering belt. The contact stated that it was the third time that the failure had occurred. The first time the failure occurred, the vehicle was towed another dealer ā€“ potamkin hyundai, where the alternator and valve cover gasket were replaced. The second time the vehicle was taken to delray acura and both valve cover gaskets were replaced. The manufacturer was made aware of the failure, and informed the contact that the remedy may or may not be available by june, 2021. The failure mileage was 85,807. Parts distribution disconnect. The consumer stated multiple power failures dueto inability to remedy the same problem outlined in hyundai's recall.
The contact owns a 2011 hyundai veracruz. While the contact was seated in the front passenger seat, the passenger door flew open when the driver made a left turn. The failure almost caused the contact to fall out of the vehicle. The contact stated that the door would not remain closed on its own and he had to hold the door closed. The vehicle was taken to napleton's west palm beach hyundai (2301 okeechobee blvd, west palm beach, fl 33409) and the door was repaired; however, the failure recurred four times to all the doors except the rear driver's side door. The manufacturer was made aware of the failures. The vehicle was not diagnosed or repaired. The failure mileage was 65,000.
The contact owns a 2011 hyundai veracruz. The contact stated that the rear driver and passenger side doors would not open. The contact was able to open the rear passengers side door but noticed that the seal on the door was fractured. The vehicle was taken to the dealer for diagnostics where the technicians stated that the mechanism for the child lock of both rear doors would have to be replaced. The part was not available for repair and the vehicle was not repaired. The approximate failure mileage was 4,000.
Noticed the interior door handle not opening the door without pulling completely out to the end of it's travel. It broke completely and have to lower the window to open the door with outside handle. Dealer agreed to replace handle under warranty but had to order parts. Exiting the car in an emergency could be very difficult!
The contact owns a 2011 hyundai veracruz. While the contact was seated in the front passenger seat, the passenger door flew open when the driver made a left turn. The failure almost caused the contact to fall out of the vehicle. The contact stated that the door would not remain closed on its own and he had to hold the door closed. The vehicle was taken to napleton's west palm beach hyundai (2301 okeechobee blvd, west palm beach, fl 33409) and the door was repaired; however, the failure recurred four times to all the doors except the rear driver's side door. The manufacturer was made aware of the failures. The vehicle was not diagnosed or repaired. The failure mileage was 65,000.
In the 2.5 years i've owned my 2011 hyundai veracruz, 4 door handles have broken from the inside.the first happened within a year of owning the car and was the driver's side door.the handle became embedded into the door and could not be pulled.the door could only be opened from the outside (or by rolling down the window and reaching my arm outside through window and pulling on the handle from the outside).this presents a serious safety risk in that the driver is unable to get out of the vehicle quickly in an emergency.the dealership replaced the handle and said they had never seen it happen before.since then it has happened 3 more times (passenger door, rear door on passenger side, and again on driver's side).i have no children and am usually the only one driving the vehicle, so it doesn't receive much wear and tear.when the rear door handle broke, the door was unable to be opened from the inside or the outside.can you imagine having a child in the car and being unable to get to them?this time when the driver's side door broke again, it also quit responding to lock/unlock button pushes, making the situation even more unsafe.the hyundai dealership has said that it is a poorly designed part and that it will continue to happen but that there is not a new part and that, once my warranty expires, i will have to pay for all of these repairs myself.they also had no comment about my safety concerns with the vehicle.having the driver or passengers be unable to exit the car quickly is a very serious safety concern and this needs to be addressed.my email to hyundai usa has gone unanswered.
When opening the door, the interior driver's door handle was catching on the door panel. This went on for several months until i pulled the mechanism to open the door and the handle broke. The plastic part physically broke. I now have to roll down the window electronically and open the door from the outside. Exiting in an emergency would be extremely difficult.
While opening driver's interior door handle, handle broke making it impossible to open the vehicle from the inside.the passenger door handle broke 3 months ago.the vehicles interior door handles keep breaking which makes an emergency exit from the vehicle extremely difficult.
The tpms light continues to go on and off. So does the tire pressure light. The tires are properly filled. I see that i am not alone.
I purchase this vehicle in 2011, ever since the first month of ownership the tpms light continuously goes on and off.i have had the vehicle in to the hyundai service center numerous times, roughly once a month for over a year, for this very problem.today, 12/28/12, my vehicle is back in the shop.i was called by the service manager and told that there was a bulletin they received regarding this light from hyundai.they said that "any radio or magnetic wave interference" or "other electronic devices" can cause this light to come on.that there is no fix and i just need to have the car checked when it comes on to make sure there is nothing really wrong or ignore the light if i feel everything is alright.i find this "fix" very unsatisfactory.i put my children in this vehicle on a daily basis.if i "ignore" the light as told i am potentially putting myself, my passengers, and other drivers on the road at risk.if something were really wrong with my tires i could have a major accident.especially since the light tends to go off while on the interstate which is 75 mph speeds.it is not feasible to expect me to take the car into the dealer and have it checked everytime this happens as it most days happens every day.the only offer from the supervisor at hyundai was for him to offer me a free oil change for my trouble.this is a potential safety issue that i do not consider mild enough to ignore.i do not like placing myself or my passengers at risk unnecessarily.
Unfortunately, i do not know the exact first date of incidence, so i put todays date.since purchasing my 2011veracruzi have had to deal with the tpms light turning on frequently while i am driving. On more than one occasion i have brought the car to theservice department and each time, there has been nothing wrong with the system. As was reported to me by my service advisor, there is a known defect that the tpms light goes on when something is being charged. As silly as this sounds, i understand that it is not the service departments problem, so i only charge when necessary. However, the tpms light continues to go on, even when there is nothing in the charger. When this light turns on, i immediately become anxious and concerned about my safety and the safety of my passengers. According to the drivers manual, i should bring my car to service asap when the light is on. At this point, it is impossible to keep doing this as i work full time and have children to get to school, work and other activities. > > > > today, driving with my family, the tpms went on yet again. We were on our way to a doctors appointment and had no time to stop at the dealership. So we drove to the doctor, all stressed and hoping that it was once again a false alarm, which,as it turned out, it was.there is no rhyme or reason as to when and why this light goes on. My biggest concern now is, i have come to the point that i assume it is a false alarm each time and how will i know when it is a legitimate warning! > > > > at this point, i no longer have any confidence in this car. I am constantly on edge, waiting for the tpms light or something else going wrong. This is very upsetting as i have only had the car for 2 1/2 years. I don't know what to do anymore.. I also believe that hyundai corporation didn't love the veracruz either, as they are no longer in production. > >
Since i purchased this vehicle brand new , the tpms light comes on intermittendly . Took the car in multiple times and hyundai said they cannot fix it unless the light is on at the to me of repair , looking around the web , just about anyone that owns this vehicle has the same issue , this is a distraction while driving and if my wife is driving she freaks out , one day the will be a problem for real and it's just a accident waiting to happen and i will hold hyundai responsible , why wait for that , please look around the web and you will see that most veracruz owners have the same issue and hyundai is doing nothing about itthank you for your time.
This vehicle i purchased is having a leak from the gasket rocker valve cover and it has leaked into the alternator.i'm afraid my vehicle will stop running putting my family in danger.
It has been over 8 months after i received 1st recall notice last 11/2020. Hyundai motors america keep sending interim notices only, so i brought my suv to hyundai dealership at dublin last 4/2020. The one of mechanic informed me that he couldn't provide recall services since there are no remedy yet. I think it should be enough time to get remedy but they just don't care about customer's safety at all. Thank you
This complaint is for nhtsa recall number 20v-705/hyundai recall number 197. This recall notice has been out for almost 6 months now and there is still no remedy or any help from hyundai corporate or local dealerships.my car has been sitting un-useable for the past month because of this recall and no dealership will take my car. I have called hyundai usa and there is nothing they can do for me.this recall has gone for far too long.
Passenger side interior door latch snapped in two.the vehicle was stationary at the time of the breakage. Safety concern about the jagged edge of the broken plastic piece, as well as the concern over having to exit the vehicle in an emergency.
At about 60mph in a passing lane going up a fairly steep hill, i pressed the accelerator to downshift while passing.the accelerator pedal pulled away from my foot toward the floor.the car began uncontrollably accelerating.i was able to override this with the brakes, but each time i took my foot off the brake the car again downshifted and accelerated maximally. This was repeated at least five times.shifting into neutral resulted in a high revving engine on three occasions.turning cruise control on and off or canceling had no effect.i was able to stay on the brakes and get off the highway.i then shifted into neutral and the engine started over revving.i then turned off the ignition and restarted the car, which to this point is behaving normally. The floor mat was not interfering with the accelerator.the accelerator distinctly pulled away from my foot and went to the floor.there was no pedal confusion.
Vehicle driven on highway at 60 mph and engine check sign came on, then car sign as antitheft sign appeared than tpc sign and navigation direction sign in mirror all kept blinking on and off. Vehicle started to slow down but speedometer stuck to 60 mph. Vehicle dropped speed gradually and i was afraid that other vehicles coming behind at full speed may hit my vehicle if they are not aware of my vehicle slowing down. I had to pulled the vehicle in shoulder lane and started my emergency blinkers on. Blinkers were going on and off and warning bell were also going on and off. Damaged the battery of my vehicle. Contact hyundai customer care center and they informed me that the recall campaign 121 does not have remedy to this recall. This is very unsafe and cause an accident, crash, fire or serious injury or fatality, since it affecting to the speed of the vehicle and speedometer dose not responds to the current speed of vehicle. Damages the battery and blow off the horn of the vehicle. Case # [xxx]. Dealer wants consumer to pay for the damaged battery and damaged horn.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
I pulled into a gas station at a low speed; there were four pumps in line. At the first one a car was being fueled so i waned to move to the second pump. When i started to brake the car kept moving forward then i was practically standing on the brake but the car kept moving causing me to hit the stationary car. According to the police report her damage was minor; mine was moderate.the officer stated in the report i was inattentive regardless of me telling him twice about the braking and/or acceleration problem. Hyundai sent an "independent" tech after the car was repaired and they said it was not their problem. I requested that company inspection from the first day of the accident; i was informed it would take 4 to 6 weeks. This isa safety issue;my foot was firmly on the brake that morning. Worried driver.............
The tpms light continues to go on and off. So does the tire pressure light. The tires are properly filled. I see that i am not alone.
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