We found the following complaints for HYUNDAI SANTA FE (2021)
Read complaints for HYUNDAI SANTA FE (2021)
Engine shut off while driving 70mph in the middle of the mountains in pa during a road trip from va to mi, 2 adults and one child. No warning no check engine lights no alarms, just shut off. I tried to press the ignition start button but it would not function until the engine was in park, gave no warning or alarm when i pressed it, the engine start button wouldn't respond. At shutoff, going ~70mph, i had: zero accelerationzero powerno blinkers no instrument cluster (led cluster screen installed) the only way i could signal to merge onto the shoulder was to turn on the hazard lights and attempt to merge from the fast lane to the shoulder, completely crossing faster traffic with no blinkers to guide my merging and warn other drivers on the highway. Instrument cluster turned white as if it was being reset and music was still playing in the car bluetooth connected to my phone. Conditions of the vehicle during shutoff: 1. Adaptive cruise control was on, set to 3 car lengths of distance. 2. Lane keep assist was on 3. Lane departure warning was on 4. Bluetooth was connected 5. Navigation was active and guidingonce i was able to merge to the shoulder, i shifted into park and sat there for about a minute while i tried to calm my family down from what had happened so unexpectedly. After a minute or so, i was able to start the vehicle back up and nervously proceeded back on the highway to continue on with the rest of the trip. I immediately contacted hyundai when i returned to va and explained the issue, they took the vehicle into the service department of the dealership that i purchased the vehicle from. Hyundai kept my vehicle for 2 days and drove it "120 miles" but were unable to recreate the problem. They stated that all the systems checked out and there was nothing more they could do. I have since created 2 cases with hyundai corporate office to rectify this issue to no avail. Without the issue being recreated, there is nothing they will do for my family.
Engine shut off while driving 70mph in the middle of the mountains in pa during a road trip from va to mi, 2 adults and one child. No warning no check engine lights no alarms, just shut off. I tried to press the ignition start button but it would not function until the engine was in park, gave no warning or alarm when i pressed it, the engine start button wouldn't respond. At shutoff, going ~70mph, i had: zero accelerationzero powerno blinkers no instrument cluster (led cluster screen installed) the only way i could signal to merge onto the shoulder was to turn on the hazard lights and attempt to merge from the fast lane to the shoulder, completely crossing faster traffic with no blinkers to guide my merging and warn other drivers on the highway. Instrument cluster turned white as if it was being reset and music was still playing in the car bluetooth connected to my phone. Conditions of the vehicle during shutoff: 1. Adaptive cruise control was on, set to 3 car lengths of distance. 2. Lane keep assist was on 3. Lane departure warning was on 4. Bluetooth was connected 5. Navigation was active and guidingonce i was able to merge to the shoulder, i shifted into park and sat there for about a minute while i tried to calm my family down from what had happened so unexpectedly. After a minute or so, i was able to start the vehicle back up and nervously proceeded back on the highway to continue on with the rest of the trip. I immediately contacted hyundai when i returned to va and explained the issue, they took the vehicle into the service department of the dealership that i purchased the vehicle from. Hyundai kept my vehicle for 2 days and drove it "120 miles" but were unable to recreate the problem. They stated that all the systems checked out and there was nothing more they could do. I have since created 2 cases with hyundai corporate office to rectify this issue to no avail. Without the issue being recreated, there is nothing they will do for my family.
Vehicle stalled 5 times when finally got it to restart wouldnā€™t accelerate more than two mph. Broke down on a busy road was finally able to get the car into a parking lot but was almost hit from behind cause the vehicle was obstructing traffic. Towed to dealership where was told it would take them a week to look at it and they wonā€™t provide any alternative transportation for me that i would have to pay out of pocket. My car is only 2 months and 2400 miles old
It's only been less than a month, since i bought this car and i've driven ~500 miles. Now when i was driving the car yesterday it just stopped in the middle of the road all of a sudden for no reason. After getting the car towed to the service center, they are reporting that there is an issue with the car's transmission and they are going to replace it.
Notice:this concern is not the result of an accident,it is an attempt to bring attention to what i feel is poor engineering/design of the turn signal indicators on the back end of the 2021 hyundai santa fe. We recently purchased this vehicle and just noticed, after owning the vehicle for about a week, that the only turn signal indicators on the back of the vehicle are located down low in the bumper. No turn signal indicators on the tail light assemblies located just below the rear window of the suv as found on every other recently built suv currently driving on us highways.that includes the 2017 hyundai santa fe which we traded in to purchase this model. While i like this vehicle very much, i'm concerned for the safety of my family and anyone else who purchases a 2021 santa fe. I feel this is a grave oversight on the part of hyundai and possibly the us vehicle safety council (assuming the council approves car designs designated for us highways.) i sincerely hope that someone there will address this situation before people start getting hurt because the turn signal wasn't seen by following drivers.
Dark spot in low beam headlight field causes loss of view for driver as the dark spot passes from object to object.people or animals, even signs lose illumination as the dark spot covers them.reflective barrels in construction areas lose their reflectivity at night as this spot covers them.this occurs on the low beam function.hyundai dealer said it is factory created to prevent night blinding of oncoming vehicles.to me it is a serious problem for the driver of the hyundai.when driving in a curve the dark spot moves with the shape of the road so the driver loses the ability to see everything in the light field.
This vehicle is the first santa fe that only comes with adaptive cruise control and there is no way to disable it and set regular cruise control.here are just a few examples of the safety risk. We were on state highway 29 which is a rural 4 lane highway. There were 4 cars near us. Our cruise was set for 70mph. A vehicle came in front of us to pass which it did. There was no issue. However, our vehicle saw this as a threat and our vehicle slowed from 70mph to 50mph until the other vehicle was out of the set car length distance. Meanwhile the other cars around us had no indication or warning why we would have slowed down this much and we were nearly rear ended. There was screeching of tires and brakes suddenly applied by the other vehicles. All for nothing. I am on the highway with the cruise set at 75mph when again vehicles will come in front of me and my vehicle slows from 75 mph to 54mph, causing the surrounding vehicles to not know what is going on and i hope they are paying attention because there is nothing really going on other than normal driving. It is terrifying to have your vehicle control itself and you donā€™t know when it will start to accelerate again so for the most part, i am shutting the cruise control off and on constantly. At our most recent hyundai service appointment for this problem, we were told by hyundai care manager that this is exactly how itā€™s designed and there is no problem.and weā€™ve been told just simply donā€™t use the cruise control at all. That is not a solution.we feel like all these ā€œsafetyā€¯ features are creating a sense of driver coma on our roads.instead of the left lane being used for faster cars as a passing lane, the adaptive cruises are creating a chain of vehicles that are well under the speed limit
The forward collision system is automatically being activated without any car or object near the front of the vehicle.it happened 3 times while on the freeway and highway.the system automatically slams on the brakes, the vehicle swerves a little to left and right due to the sudden application of the brakes, and a large red waring indicator appears on the dash.we were nearly rear ended while travelling about 65 miles/hr because of this.we turned off the system, but every time the car is started, it automatically turns this feature on!!so you always must remember to turn it off.we just bought the vehicle brand new.if this isnt fixed, we fear we will be rear ended on the freeway, or make tail gaters very angry.
Unnecessary emergency brake activation has occured 3 times. Vehicle lease new 3/31/2021.1.first incident late april, early may at approximately 1,000 miles.cruise control was not on and car abruptly stopped when there were no other vehicles in front of mine.traveling at about 35 miles a hour on local two lane road.(activation setting on normal)2.brakes activated at highway speed of about 60 mph.car was passing on right side.no threat in front of vehicle. Cruise control was off. (activation setting on normal)3.was following well behind the car in front of me at approximately 30-35 mph.other vehicle turned right into parking lot and was completely off the road when brake warning appeared on dash.(activation setting on "late" warning)we are concerned we will be unnecessarily rear ended and causing a multi car accident.vehicle was in for service 8/2-8/3/2021.dealer did all they could including 62 mi test drive.per hyundai, no parts were replaced due to the inability to dupicate the problem.
Message: i own a 2021 hyundai santa fe with the forward collision-avoidance assist feature installed and activated. The forward collision-avoidance assist did not function properly to stop my car to avoid a low speed impact. I applied the brakes to stop. I could not avoid impacting another vehicle. The damage was minor. Hyundai did inspect my vehicle braking system on june 8 at hyundai of cool springs. I was not provided full report on findings/corrective action. Hyundai america was supposed to provide a follow up report. I was called today and the hyundai representative had no details on the brake inspection to share with me. I am suspicious. I think hyundai is hiding a safety issue.i am reporting this event so the ntsb can contact hyundai to determine if this is a safety defect needing corrective action. The hyundai forward collision-avoidance assist is designed to help detect and monitor the vehicle ahead or help detect a pedestrian or cyclist in the roadway and warn the driver that a collision is imminent with a warning message and an audible warning, and if necessary, apply emergency braking. Ref: hyundai owner's manual, chapter 7, page 7-2 on page 7-6 the system operation is described: system operation basic function system warning and control the basic function for forward collision- avoidance assist is to help warn and control the vehicle depending on the collision level: ā€˜collision warningā€™, ā€˜emergency brakingā€™ and ā€˜stopping vehicle and ending brake controlā€™. Otm070143n collision warning ā€¢ to warn the driver of a collision, the ā€˜collision warningā€™ warning message will appear on the cluster and an audible warning will sound. Ā€¢ if a vehicle is detected in front, the system will operate when your vehicle speed is between approximately 6~112 mph (10~180 km/h). Ā€¢ if a pedestrian or cyclist is detected in front, the system will operate when your vehicle speed is between approximately 6~53 mph (10~85 k
The forward collision system is automatically being activated without any car or object near the front of the vehicle.it happened 3 times while on the freeway and highway.the system automatically slams on the brakes, the vehicle swerves a little to left and right due to the sudden application of the brakes, and a large red waring indicator appears on the dash.we were nearly rear ended while travelling about 65 miles/hr because of this.we turned off the system, but every time the car is started, it automatically turns this feature on!!so you always must remember to turn it off.we just bought the vehicle brand new.if this isnt fixed, we fear we will be rear ended on the freeway, or make tail gaters very angry.
I bought a new 2021 hyundai santa fe sel in january 2021. The vehicle occasionally will not shift out of first gear unless you slow down to almost a stop and then accelerate again. It began within the first month or two of owning. Hyundai has had it in the shop three times.two times they said they couldn't duplicate. One time they said they showed it went to 4000 rpm's without shifting on the diagnostics before it was slowed down as i told them. They did an update on the tcu and reset the transmission on may 10, 2021. On august 4, 2021 the transmission stuck again. (it went to 5000 rpm's without shifting before i slowed it to almost a stop) this problem has happened about eight times since it began. The gm at the dealership i bought it from said corporate wouldn't buy it back or get involved without them duplicating the problem. I emailed hyundai consumer complaints on august 17, 2021 and on august 18 received an email stating i had a case # and would be contacted shortly. On august 24 i called hyundai customer complaint and was told i had a case manager assigned and they had until august 31 to reply. They did not reply and on september 1, 2021 i called hyundai complaints again and they said i did not have a case manager and that they had not sent it to corporate yet but someone would call me at some point. I feel hyundai is not concerned about this dangerous problem with their vehicle or my safety. I am beyond frustrated.jeremy kimrey
I was driving on the freeway with the sunroof closed when i heard a very loud bang. I pulled off to check the exterior but saw nothing. I drive for about an hour more when it started sounding like the sunroof was open. I pulled over to check it, and it was destroyed..shattered with a large hole in it. Called hyundai who said report to insurance even though the car is less than 1 month old.
While in drive and stationary, my vehicle has continuously cad connections issues with my mobile phone. I have received the same error message stating 'phone not responding. Please reconnect it and try again.' this has happened while driving through areas i'm unfamiliar with and put myself and others at risk while trying to regain connection. I've left my vehicle at the dealership, but was told the problem was my cellphone and was advised to purchase a new phone. When i spoke to the woman at the corporate hyundai number, she advised me that my phone was very much compatible and should not have any connection problems, we troubleshooted many time, but i still continue to have this issue.
Engine shut off while driving 70mph in the middle of the mountains in pa during a road trip from va to mi, 2 adults and one child. No warning no check engine lights no alarms, just shut off. I tried to press the ignition start button but it would not function until the engine was in park, gave no warning or alarm when i pressed it, the engine start button wouldn't respond. At shutoff, going ~70mph, i had: zero accelerationzero powerno blinkers no instrument cluster (led cluster screen installed) the only way i could signal to merge onto the shoulder was to turn on the hazard lights and attempt to merge from the fast lane to the shoulder, completely crossing faster traffic with no blinkers to guide my merging and warn other drivers on the highway. Instrument cluster turned white as if it was being reset and music was still playing in the car bluetooth connected to my phone. Conditions of the vehicle during shutoff: 1. Adaptive cruise control was on, set to 3 car lengths of distance. 2. Lane keep assist was on 3. Lane departure warning was on 4. Bluetooth was connected 5. Navigation was active and guidingonce i was able to merge to the shoulder, i shifted into park and sat there for about a minute while i tried to calm my family down from what had happened so unexpectedly. After a minute or so, i was able to start the vehicle back up and nervously proceeded back on the highway to continue on with the rest of the trip. I immediately contacted hyundai when i returned to va and explained the issue, they took the vehicle into the service department of the dealership that i purchased the vehicle from. Hyundai kept my vehicle for 2 days and drove it "120 miles" but were unable to recreate the problem. They stated that all the systems checked out and there was nothing more they could do. I have since created 2 cases with hyundai corporate office to rectify this issue to no avail. Without the issue being recreated, there is nothing they will do for my family.
Dark spot in low beam headlight field causes loss of view for driver as the dark spot passes from object to object.people or animals, even signs lose illumination as the dark spot covers them.reflective barrels in construction areas lose their reflectivity at night as this spot covers them.this occurs on the low beam function.hyundai dealer said it is factory created to prevent night blinding of oncoming vehicles.to me it is a serious problem for the driver of the hyundai.when driving in a curve the dark spot moves with the shape of the road so the driver loses the ability to see everything in the light field.
This vehicle is the first santa fe that only comes with adaptive cruise control and there is no way to disable it and set regular cruise control.here are just a few examples of the safety risk. We were on state highway 29 which is a rural 4 lane highway. There were 4 cars near us. Our cruise was set for 70mph. A vehicle came in front of us to pass which it did. There was no issue. However, our vehicle saw this as a threat and our vehicle slowed from 70mph to 50mph until the other vehicle was out of the set car length distance. Meanwhile the other cars around us had no indication or warning why we would have slowed down this much and we were nearly rear ended. There was screeching of tires and brakes suddenly applied by the other vehicles. All for nothing. I am on the highway with the cruise set at 75mph when again vehicles will come in front of me and my vehicle slows from 75 mph to 54mph, causing the surrounding vehicles to not know what is going on and i hope they are paying attention because there is nothing really going on other than normal driving. It is terrifying to have your vehicle control itself and you donā€™t know when it will start to accelerate again so for the most part, i am shutting the cruise control off and on constantly. At our most recent hyundai service appointment for this problem, we were told by hyundai care manager that this is exactly how itā€™s designed and there is no problem.and weā€™ve been told just simply donā€™t use the cruise control at all. That is not a solution.we feel like all these ā€œsafetyā€¯ features are creating a sense of driver coma on our roads.instead of the left lane being used for faster cars as a passing lane, the adaptive cruises are creating a chain of vehicles that are well under the speed limit
Our windshield started cracking for no reason while driving.only had this car forv a month and less than 1000 miles.nothing hit it. This is ridculous being a brand new vehicle.
Driving around 25 miles per hour small pebble hit the top part of the windshield cracking it instantly and creating a rupture line from top to bottom of the windshield. Windshield glass seems very unsafe to sustain any kind of stress. It looks like other hyundai models are showing the same problems with these windshield.
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