We found the following complaints for HYUNDAI SANTA FE (2013)
Read complaints for HYUNDAI SANTA FE (2013)
Passed out while driving. Struck the rear passenger side of another car with the front drivers side of santa fe. Airbags did not deploy. Santa fe was totaled. I suffered a broken neck in two places and dislodged two cervical disc. Now having to go for surgery to repair disc damage. Hopefully i will regain use of left hand do to nerve damage.
Going on side street at 25mph when car suddenly lost control then hit a car tire on the right of the vehicle but then rolled over on its head. Side air bags deployed but not driver air bag. This car has to be unstable to hit another car on the side (see pics) and overturn. Besides, there are already recalls on some santa fe sport for cracked axles and bad tires......updated 12/03/15
I was coming up to a stop sign,driver on cross street cut turn real tight doing about 35 or 40 miles an hour and hit my car headon. My steering wheel air bag deployed deflated i went over the steering wheel and cracked my windshield with my head.
The contact owns a 2013 hyundai santa fe. The contact stated that the back-up camera was inoperable. The vehicle was taken to oxmoor hyundai (8107 shelbyville rd, louisville, ky 40222, 502-894-3400) however, the mechanic was unable to duplicate the failure. The vehicle was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 60,000. Consumer stated headlights were replaced 5 times but not the wiring.
The camera has a tendency to just go black, losing all rear visibility.it happens when the car input in reverse and lasts a few seconds or more.
The contact owns a 2013 hyundai santa fe. The contact stated that the air conditioner was activated and failed unexpectedly. The vehicle was taken to a dealer on numerous occasions, who was unable to duplicate the problem. The manufacturer was not notified of the failure. The approximate failure mileage was 2,000.
The entire inside of my santa fe is damaged due to a fire in the seat. My car was locked overnight and parked in my driveway.the doors were locked and there is no sign of forced entry. The front drivers side seat is totally burned out and damage to the drivers door is melted. There is smoke damage in the entire vehicle. The vehicle had been parked for over 12 hours and not driven. We have called the police and thy say that no crime occurred and that the fire started in the seat.this is very dangerous and it must be related to the heated seat function in this car.
Purchasing the hyundai santa fe 2013 was the biggest mistake i made. Since purchasing the vehicle i have spent over 5k in repairs, towing, and car rentals. First i was made to believe if i change all the oil and did all updates to the filters my car would stop stalling and shutting down on me that didn't work. Then my car shut down on the highway with my kids in the car almost killing us on the highway. I was told it was the wastegate needed changing. Then it shut down on minutes i exit my home in delaware and i was told it was the alternator and the battery. I was terrified to get in that vehicle and so was my family i filed several corporate complaints over the 2 years i have been ignored and not offered help. I have ask hyundai to repurchase the vehicle but refused so i had no choice but to take the vehicle back that was in june with the promise and guarantee the car was finally fixed and i was safe. In the end of july i was driving on the i 495 about 40 miles per hour on the highway in the middle lane all of the car just stops in busy traffic a large freight truck was behind me honking to move he almost crushed me he swerve to side barely missing i was beyond frightened cars was flying by shaking the car it was on the hottest day i had no ac and my asthma was flaring up. I beg hyundai to pick there vehicle up i was denied i called my triple a and they got the car. Now i'm being told it's the engine it's due to a recall that they supposedly already had repaired. I am told it will take 2 months for the repairs and i'm paying for my own rental. Hyundai consumer affairs denied taking there car back. I cannot get in this vehicle again. They refuse to give me paperwork on the recent incident when the engine fail. I fear for my life and my safety i am in desperate need of help please.
6/10/13 while driving 45 mph with outside temp around 90 degrees my air conditioning stopped working.tried turning off and on but would not work.pulled to the side of the road turned the car off and restarted and the air conditioning worked again.i thought it was just a fluke.6/28/13 while driving 65 mph on the interstate the car lurched and the rpms went up and down.i pulled to the side of the road but no lights were on and everything looked normal.i pulled back on the road and took the next exit.at about 35 mph the car started hesitating and then died.i coasted to the side of the road and it restarted on the first attempt.i was close to my destination so i drove there and called hyundai assurance.they towed the car to the closest dealer and they have had the car for 3 business days and have not been able to duplicate the problem and the computer shows no errors.they said they would probably have to have a field engineer to come look at it.i don't know yet how long that will take.i loved the car until this happened.now i don't think i will feel safe if they can't find the problem and fix it.am i just supposed to keep driving it and hope this doesn't happen again and hope that no one is hurt next time.
The car went of fire on highway
The contact owns a 2013 hyundai santa fe. The contact stated that while driving 45 mph, the air conditioner failed. The vehicle was stopped and restarted as the air conditioning unit operated as designed. The vehicle was taken to a dealer for diagnosis and the contact was informed that the control panel would need to be replaced. The vehicle was repaired. The failure recurred one week later. The vehicle was returned to the dealer and the contact was informed that there was an electrical malfunction. The vehicle was not further repaired. The vin was unavailable. The failure and current mileage was 3,000.
While driving 35 mph through an intersection on a city street, the entire electrical system failed and shut off. I was unable to steer or brake, but managed to coast into a parking lot. The entire dash panel repeatedly flashed and all warning symbols appeared on dash panel. Briefly the dash panel displayed connect fuel sensor before completely shutting off. We towed vehicle to dealership and was told it appeared to be a failed alternator and starter and compromised battery cable and sensor and wouldn't be covered under warranty. We had just had the fuel line sensor replaced under recall and now this. This is after the total engine failure and that led to the engine being replaced with what we told was a factory new engine that fell under the metal fragments in oil chamber recall. We are fortunate we were unharmed during this incident. This is extremely frustrating that we have been hit with recall after recall. We were told to not be surprised if this issue also became a matter of recall.
The contact owns a 2013 hyundai santa fe. The contact stated that there was an electrical short in the vehicle and the fuzes shorted more than once. The electrical outlets failed to function when the failure occurred. In addition, the power locks randomly locked and unlocked. When the contact locked the doors, the power locks failed to function occasionally without warning. In addition, the contact heard an abnormal noise under the vehicle. The vin was included in nhtsa campaign number: 17v226000 (engine and engine cooling). The contact was to check with the manufacturer to determine when the parts would become available to schedule the recall repair. The failure mileage was unknown. Parts distribution disconnect.
All power locks and rear hatch not functioning properly. Can not unlock-lock car with smart key, inside switch nor keyless entry. Rear hatch will not open at all. Car has to be opened manually with key.
My vehicle had been stalling on i assign for a couple of months until one day in june 2021 it wouldnā€™t start at all. I got a new battery installed and assumed that all was well. Weeks later, i was in route to visit family when my abs, traction, and down hill break lights all came on. I pulled over and tried cutting my car off and on a few times to see if that would resolve the issue and it did not. My car also seemed to slow down a bit and struggled slightly accelerating up hills. In 2019 my turbo engine was replaced after my vehicle stopped accelerating while i was on the interstate. There is currently a recall on 2013 hyundai santa feā€™s that reads: ā€œ hyundai motor america (hyundai) is recalling certain 2013-2015 santa fe sport vehicles. Brake fluid may leak inside the anti-lock brake system (abs) module, possibly resulting in an electrical shortā€¦ if the abs module short circuits, there is an increased risk of an engine compartment fire.ā€œ unfortunately my vin is not included in the recall and i fear my car may catch fire any day now as a result of this failure.
Driving on interstate up a incline in heavy traffic driving 70 mph vehicle lost all acceleration.
Vehicle delivered as new, immediately upon attempting to pump and fill gasoline tank, the pump clicked as full.however, gasoline gauge on dash only would and continues to show 3/4 full. There have been numerous attempts and replacement equipment to address and eradicate this situation and nothing has corrected the situation nor does hyundai have any answers available to correct this situation. The vehicle has been in my favorite hyundai service facility for many days and when finally returned the only answer i was given, was that the vehicle is an early production of the model and they have had some of same problem. In addition the electronic steering is a great disappointment as it is quite difficult to keep the vehicle on a true straight pathway no matter what the composition of the pavement. There was some sort of alert from the factory on an adjustment however and was addressed but is still terrible. Then there's an issue on the hitch whereby then trailer prep wiring was included on the invoice, installed by the selling dealer and the servicing dealer feels it not there duty/responsibility to repair it. I have been a hyundai customer since 2001 as this is a very great disappointment and besides safety issues. These issues must be cleared up asap by both the hyundai manufacturer and straightened out with their dealers. Please ! i would think the manufacturer admitting they know of the problem and cannot solve it they would replace my exact vehicle as i purchased it equipped and take back this one. They know of the problem so just simply replace my vehicle without any charges to me now!
The contacts owns a 2013 hyundai santa fe. While driving at 55mph the vehicle loss power the engine turned off, the vehicle rolled to right side of the freeway. The contact place the vehicle into parked. The failure occurred without warning. . the contact was able to restart, however it lost power again and smoke appeared coming from the hood and into the cabin of the vehicle. The contact checked under the hood of the vehicle. And smelt burn wired. The contact was able to have the vehicle towed to residence by independent mechanic. The vehicle was not repaired. The manufacturer was not notified of failure. The failure mileage was 115,000.
Car wouldn't start. Everything went dead. Had car towed from ny city to dealer in nj. They checked everything and found nothing wrong. This occurred on sept 27, 2015. It happened again on dec. 27, 2015. Several people tried to jump start it to no avail. Tow truck arrived and was going to tow it from ny state to nj dealer. Tried to jump it again and it took a jump. Took it to a mechanic on dec 28, 2015 and they found battery was good and checked electrical and found no problem. My concern is it happens while driving and i lose power and have no brakes or steering or stop lightsand i could be killed or someone else could be injured. Both times the vehicle was in a parking space on a city street or parking lot in a mall. Cause unknown. I have no records of the tow from ny city but it was towed by hyundai so they have a record.
While driving at varying speeds, while going over speed bumps, turning corner, more noticeable at slower speeds, is a clicking noise & almost feels like a momentary lose of control of the steering. Not sure if it has to do with adaptable steering (sport, comfort, normal) control's, or the main controls of the steering.
The contact owns a 2013 hyundai sante fe. The contact stated that the vehicle stalled without warning. The vehicle was taken to capitol hyundai where it was diagnosed that failure could not be replicated. The contact stated that the vehicle was not repaired but the failure had recurred on four separate occasions. The manufacturer was notified of the failure and provided case number: 10339608. The failure mileage was approximately 82,000.updated 09/15/17*lj
Takata recall. We were driving on a state hwy at 55mph and starting to hear a knock from the engine. In the year and a half of owning the vehicle there were no issues. No indicator of issues or anything. We even had it serviced 2 weeks prior and there were no problems. Within a 2 mile span of the knock starting the vehicle engine seized and shut down. Fortunately, no one was behind us because there was nowhere safe to pull over to for about 1/8mile so we coasted and crept at about 5mph to a driveway where we then were towed to a safer location. No lights or indicators came on until the moment the vehicle shut down. Apparently, this is common with 2013 model hyundai santa fe sport engines after discussing it with their customer service representative.
Passed out while driving. Struck the rear passenger side of another car with the front drivers side of santa fe. Airbags did not deploy. Santa fe was totaled. I suffered a broken neck in two places and dislodged two cervical disc. Now having to go for surgery to repair disc damage. Hopefully i will regain use of left hand do to nerve damage.
Since may i have been dealing up to august my car me et s the requirements for lemon l aw n i filed in may my car not safe to drive burns 2 qts of oil a week since they did recall between third parties in attorney general n service manager my car is inhumane for nearly two months of them consumer advocate falsifying documents n not getting this car serviced when the engine has a recall on the 2013 and i've recorded conversations n made copies when action should be in a 30 day window since august 8th please help!!!
1) radio stopped working about 1 year ago.2) about 6 months ago, the door and truck open light on the dash appeared and never went off.3) on 1/14/21, the car started making a rattling sound, and stopped accelarating; auto shop determined the engine was ruined and needs to be replaced. With the 1st 2 issues, i was still able to use the vehicle.however, now that the engine is ruined, i am no longer able to use the vehicle.
I have brought this car to my local hyundai dealership at least 4 times within this last year with the most recent time being about a month ago, about a knocking noise coming from my engine that was so extremely loud when driving. The car hesitates and/or stalls everytime the knocking noise is present and, each time i bring it to the service department theytell me nothing is wrong with the car. The one time i brought the car for that problem they told me it was my rotors that needed to be resurfaced and charged me a few hundred dollars to "fix" it only to one week later have the knocking present again. I do not fell safe in this car driving always afraid that i'm going to stall outwhile im driving on the parkway or any other kind of highway where high speeds are present. Also, three things within the last month that is electrical has completely gone on the car one after another. My car is once again getting fixed which i was just informed will be another few hundred dollars. My car is a 2013, i shouldnt be having the problems im having and shame on lester glenn hyundai for telling me numerous times nothing was wrong with my engine when the exact problems im having are identical to the recall. Any documentation you need is at the dealership in their computer systems.
My car is making a rapid beeping noise it stops every time i break i am extremely scared. I believe it has something to do with my engine. Iā€™ve recorded videos however the box below doesnā€™t allow videos.
There is an issue with the passenger doors locking and unlocking. The driver door locks work without issues. This happens when using the key fob andthe lock/unlock button inside the car.
I bought a 2013 sante fe hyundai in may, after driving for 2 weeks air conditioner went out, a/c light goes out and it stops blowing air.pulled off road, turned car off and turned it back on.took it to planet hyundai in las vegas nv and they had the car for 10 days told me it was fixed.replaced a transistor and said it was fixed, had the car back for 4 days and happened again,calling the dealer again tomorrow.current mileage is 630.
The contact owns a 2013 hyundai santa fe. The contact stated that while operating the vehicle, the abs and traction control warning lights would remain illuminated. Upon inspection, it was discovered that brake fluid was leaking from the brake fluid module. The cause of the failure was not determined. Hyundai of charleston located at 8485 rivers ave, north charleston, sc 29406 was notified of the failure. The manufacturer was not contacted. The failure mileage was 130,000.
In may 2020 the vehicle started experiencing an issue that would constantly put it in limp mode. Took it in at an automotive place and they replaced it with a brand new computer. A few days later, the issue happened again. Took it back. They could not determine the problem and said we should bring it to the local hyundai dealership in naples, fl. Hyundai dealership in naples, fl swore up and down it was the brake pedal assembly. Trusted their judgment and replaced it. Not even a few days later, car goes back into limp mode. Take it back to the local hyundai dealership. They swear up and down it is now the tracking device on the vehicle. So between the warranty company, the dealership we bought the car from and the local hyundai dealership we get the tracking device reinstalled. We take the car not even a few days later car goes back into limp mode. We dealt with this issue since may 2020-september 2020 at the local hyundai dealership. They finally disconnected the tracking device. Now mind you the limp mode issues with the vehicle only happen when it is raining. In our dry season we experience no issues. Fast forward to june 2021 limp mode issues have returned since we are now in our rainy season. Local hyundai dealership swore up and down again it is the tracking device. I had advised them it is impossible since they unplugged it and this issue only happens in the rain. They still swore it was the tracking device. They finally got the vehicle really wet and they finally were able to see what we were talking about. So now they changed their professional opinion that it is the wiring harness. Apparently this vehicle has two different wiring harnesses. So they are suggesting we replace both, but they can't guarantee that will work. So it appears they really do not know what is wrong with the car. If it was truly wiring then why would it only malfunction in the rain and not when it is dry? how is rain getting getting under the hood and through the protective component
Driving conditions were clear weather and dry roads with heavy traffic. While traveling approximately 65 mph westbound on interstate 4, the vehicle lost all power and all the warning indicator lights came on. Fortunately, was able to coast across traffic to the emergency lane. Tried to restart the car and all the indicator lights came on but the car didn't start. Exited the vehicle and walked towards the front to see smoke, at first, then saw flames coming from under the engine compartment. Tried to dial 911, but had weak cell signal. Apparently 911 was notified. Highway patrol arrived, the flames were spreading and getting larger. By the time the fire department arrived, the vehicle was totally engulfed in flames, which reached almost 10 feet high.the fire fighters were able to contain the fire before it reached the fuel tank, but the vehicle and its contents were totally burned. The vehicle was a shell of metal and ash when it was towed away.
Interior lights, phone, radio and dash lights turn on by them selves while driving on highway or back roads.even if i don?t have any electronics with me.the mobile phone worked two times in 2 yrs. Then it has not worked again, the lights might light but no connection occurs.also- the air conditioner shuts off while driving on the highway 70 mph or 40 mph or cruising on a back road. I was in georgia with my two premature twins the temperature was 101 and no air! i had to stop every few minutes, turn off the car, wait then turn it on again. I may only get 10 miles and i would have to stop again. I had to make unexpected hotel reservations and left the car at a hyundai dealership for 2 days to see if they could fix it. They were not able they couldn?t find the problem.we started back home a 500 mile trip in 101degree. With 2 premature babies no less than 5 miles down the road.... It started all over again! the same thing happened with the air conditioner of my 2003 santa fe. I assumed it must have been a fluke...obviously not! because sadlyhere i am again! can you please advise me of the steps i should take next? thanks so much for your help! i will list the first date it occurred. It continues to occur.
My car keeps turning on and off. As of recently the lights came on and off inside the car( radio, lights, ) then the steering wheel locked up but the gas was still able to be used. The abs , steering wheel , and suv indicators were red on the dashboard
Driving down the street and all the interior lights come as well as the rear tailgate unlocks this is very dangerous.
The contact owns a 2013 hyundai santa fe. While the contact's son was driving 5 mph, several warning indicators illuminated and the vehicle stalled. The driver was unable to restart the vehicle. The vehicle was towed to lia hyundai of enfield (40 palomba dr., enfield, ct 06082, (860) 265-4496) where the contact was informed that the ignition switch and the starter needed to be replaced. The vehicle was repaired. After the repairs, it was discovered that metal shavings were in the oil pan. The contact was informed by hyundai customer care that the vehicle would be covered per nhtsa campaign number: 17v226000 (engine and engine cooling). The manufacturer provided case number: 11192092. The approximate failure mileage was 73,000.
We pulled off the highway to get gas and noticed smoke coming from the hood. We immediately parked at the gas station and my husband, our dog and i got out of the car and within minutes the entire front of the car was in flames. Several passersby stopped and sprayed the fire with their fire extinguishers. We called 911 and the fire department quickly arrived and put out the fire, but the entire front of the car was destroyed. The front of the car melted along with the windshield from the intense heat. The police inspector came and inspected the car and took photos. The car was then towed and our insurance company took possession of the car.there were no warning lights or messages prior to the failure. The only thing we noticed was a slight hesitation in power as we climbed a hill several times in the half hour preceding the failure. My husband, my dog and i would have been in mortal danger from the fire if we had not stopped immediately and gotten out of the car. The safety of other people nearby had also been at risk if the fire department had not arrived so quickly to put out the fire as the smoke began as we were entering the gas station and parked about 50 feet from the gas pumps to escape the vehicle.we have no idea what caused the fire. The engine had been replaced by hyundai due to a defect that had caused it to fail about 2 years prior to the current failure.
My 2013 hyundai santa fe limited has previously had two of four door latch assemblies fail.one was replaced under warranty one i paid the dealership to replace.now a third latch assembly has failed.there are two tsbs against this failure (14-01-004-1 and 14-01-004) specifically for the 2013 hyundai santa fe yet the dealership says my vehicle is not included.this is a serious safety issue as when it occurs you have no ability to receive any safety information from the cars monitoring system because the entire display just says "door ajar"
When driving on the freeway, vehicle lost power and shut off, smelled and saw smoke coming from the vents. Pulled to side of road and opened hood to check engine and flames shot out, closed hood and truckers ran over with fire extinguishers and called fire department. Within 5 minutes vehicle was totally engulfed and fire department had arrived and could only prevent flames from spreading to surrounding environment. Vehicle was totally consumed by this catastrophic fire. Called hyundai corporate offices in california to report it as the vehicle is under warranty and was asked 'what do you want us to do?'. Received the impression that they were not going to do anything about this.
The air conditioner cuts off for no reason which causes the heat inside the vehicle to go extremely high causing us to pull over to the side of the road to restart the vehicle.this can be dangerous as there is not always a good place to pull off. If you don't pull off to restart the vehicle temperatures can rise to 100+ degrees very quickly especially here in florida!
6/25/13 my wife was traveling approximately 45mph on a 95 degree day (florida) when the air conditioner briefly blew hot air then stop producing any air period. The a/c light turned off and none of the other buttons would work. She took it to the local hyundai dealership where they kept it for the day. She was advised they were unable to duplicate the incident, the vehicles computer did not show any errors, and the air performed properly for them. 7/10/13 my wife was traveling on the interstate at approximately 70mph and the air conditioner stopped blowing again. The a/c light was not illuminated and the air flow dial would not respond. She took it to the local dealership again and kept the vehicle running for the service tech to view. The service tech was dumbfounded by the incident. The vehicle was turned off and restarted and the air began to blow without issue. We have not picked up the vehicle yet but will update when its returned.
The contact owns a 2013 hyundai santa fe. While driving approximately 5 mph, the vehicle stalled. All of the warning indicators illuminated on the instrument panel. The vehicle was unable to restart and was towed to the dealer. The mechanic stated that the cable connected from the battery to the fuse box was installed incorrectly. The vehicle was not repaired and the manufacturer was not notified. The approximate failure mileage was 8,500. Updated 10/02/14*lj updated 03/9/15
Est feb 11, 2014.driving on the pa turnpike and next thing i know the engine quit. Tried putting car in neutral and restart but it wouldn't.was able to pull across 5 lanes of turnpike traffic to side - put in park and restarted. 13 april, 2014.in parking lot with motor running. Accidentally hit base of key chain and car shut off.key still in and on the position of started mode- like i hadn't turn it off.reported 2x to limerick hyundai in pennsylvania.their suggestion is to take off house keys, small carabineer and just use car key only and alone. I noted that there was play in the key when in the ignition and asked if there might be a lose wire or if i should replace the ignition key lock. They didn't recommend it.wondered if taking the key in and out couldn't have triggered a problem.
The contact owns a 2013 hyundai santa fe. The contact received notification of nhtsa campaign number: 17v226000 (engine and engine cooling); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact heard a knocking noise coming from the engine whenever it was driven. The contact took the vehicle to the north end autoshop and the starter was replaced, but the failure recurred. The contact stated that the knocking became louder and pulled the vehicle over. When the contact attempted to restart the vehicle, it failed to start. The contact had the vehicle towed to a certified mechanic who informed the contact of the recall. The starter was replaced. The manufacturer was not made aware of the failure. The failure mileage was unknown. Vin tool confirms parts not available.
Abs,esc, brake warning lights on, incline warning light onwheel bearing speed sensors both had to be replacedcodes indicated problem with wires, replaced but no solution
While driving at varying speeds, while going over speed bumps, turning corner, more noticeable at slower speeds, is a clicking noise & almost feels like a momentary lose of control of the steering. Not sure if it has to do with adaptable steering (sport, comfort, normal) control's, or the main controls of the steering.
Vehicle was purchased around january 30th, 2013, at the time of the test drive i noticed a lot of wind noise in the cabin and the vehicle would not stay in a straight line at 55 mph, it would sway left to right.against my better judgment i still purchased this vehicle.the sales person informed me that the reasons why the vehicle performed the way it did was because it was a very windy.the next day i contacted the sales person and advised him that i was still having the same problems.he had me bring the vehicle into the shop and they checked the tires air pressure and wheel alignment.they made up some story that the vehicles are transported with 50 psi on the tires and this was the cause of the problem.to this date the vehicle still sways left to right when driving over 55 mph and the cabin noise is driving me crazy.this is a serious safety issue that hyundai will need to fix quickly.i have now made another appointment with the shop because the driver seat started to feel loose when applying the brakes or slowing down.this vehicle has too many safety issues and now with only 1500 miles on the vehicle i am forced to take it to the shop.when speaking with the shop manager he made it sound liked no one else was having these problems, maybe they need to read the complaints on this site.
Using the car in eco when entering the interstate i'm speeding up my car goes higher in rpms and is not shifting to correct the change and i'll have to flip it into manual and shift into a higher gear. This has happened at least 3 times and does not happen every time but the first time almost got me hit by a car because i couldn't slow down due to timing and also was not speeding up correctly due to the car not auto correcting.
For the past 12-14 mos i've had to add additional 1-4 quarts of oil after verifying low oil on dip stick in between regularly scheduled oil changes at firestone. They noted dec 2019 internal oil leakage. Oil light never came on. Most recently feb 14, 2020 check engine light came on checked dip stick twice it only had oil on tip, added 2 quarts oil, light went off. Check eng light came on few days later, repeated dip stick check =added 3 more quarts oil few days later. Repeated several xs throughout feb 2020. Paid 3 separate mechanics all stated internal oil leak. 1 mechanic stated had several customers with same complaint. He informed me check with dealer for 1 recall or 2 extended warranty & due to oil consumption problem. He estimated approx $5k + to rebuild engine, piston rings issue. I called dealer asked cost for them to check was quoted mini $139 to start. When they emailed appointment confirmation, i confirmed appmt mar 14, 2020 & asked 1. If a recall existed 2. If extended warranted covered it. When i got there today i asked same 2 questions & was told to pay $42 for oil change #1 today & bring car every 1000 miles 3 more times free of charge so they can track internal oil leak. Was told extended warranty only went to 120,000, my car's @ 125,600. I asked why i wasnt informed of this extended warranty as i received letter last year when i brought car in for courtesy software update & 2018 another courtesy check, they couldnt explain. I feel if i didnt use buzz words 4th mechanic told me i would have been charged more $. A mechanic 3 days ago said i needed exhaust manifold catalytic convtr $1244 & new spark plugs & coils $703. Infomed this mechanic i pd $600 approx 6 mos ago for spark plugs due to hesitation in acceleration & jerky & sputtery motion. I feel like hyundai is aware of this problem & i read similar issues resulting in fires. I'm still payin on car.
I was making a right turn out of a shopping plaza onto a main highway when the traction control engaged because of fresh wet roads, a loud boom came from the passenger side front. Right after the boom the suv revved up and the suv had total loss of power and wouldn't move forward at all. I coasted to the side of the road. I put the suv in park, shut it off. After restarted suv had full working power with drive and reverse5x. Vehicle is now at dealer for inspection for damage/(safety).
Driving to work my engine started heating up and all electronics were not working properly and i lost speed control while on the highway there it starts to missfire also seatbelt is inside out not working properly on driver's side
1.speed sensor-replaced by recall and continue to fail.2.rear glass in hatchback,just broke origination from wiper hole in glass while the car was occupied sitting not moving a a parking lot.3. Steering rattles because a shock damper wears out prematurely. 4.seats- electric control button contacts tarnish with use and quit working.
Steering felt "weird"from the moment i left the lot with my new car.test drive on a similar vehicle was fine.the car wanders all over the road, requires constant steering to keep a straight track.my 40 mile trip home was spent fighting the wheel, not enjoying my new car....which i love otherwise.i will not keep this car if the steering cannot be fixed, other driver's have had the same complaint.
Vehicle was purchased around june 3 2012, at the time of the test drive i noticed a lot of wind noise in the cabin and the vehicle would not stay in a straight line at 55 mph, it would sway left to right. Against my better judgment i still purchased this vehicle. The sales person informed me that the reasons why the vehicle performed the way it did was because it was a very windy. To this date the vehicle still sways left to right when driving over 55 mph and the cabin noise is driving me crazy. This is a serious safety issue that hyundai will need to fix quickly. When speaking with the shop manager he made it sound liked no one else was having these problems, maybe they need to read the complaints on this site. Seats:i too have experience the driver seat being very lose and rocking.i took it to the dealership and they said they tightened the bolts but it didn't take but a day to realize that this wasn?t a total fix.each time i take it back they just say they locked the bolts down but will not do any paperwork on it and.sunroof:my sunroof makes a whistling noise when i drive during windy conditions.i took it back to the dealership and they too heard the noise.but told me that there is nothing that can be done about it and that they are waiting for a tsb (technical service bulletin) in order to correct this issue.three months after i purchased the vehicle my back passenger rear window blew out at 60 mph and they wouldn't cover it under warranty since they didn?t know what caused the window to blow. I've now had the care for 10 months now and still they have not fixed this issue. I have been a super supporter of hyundai but how can i continue to recommend this company if they advertise they have the best warranty and customer service but wont follow through? hyundai needs to fix this and make it right with us owners.
The contacts owns a 2013 hyundai santa fe. While driving at 55mph the vehicle loss power the engine turned off, the vehicle rolled to right side of the freeway. The contact place the vehicle into parked. The failure occurred without warning. . the contact was able to restart, however it lost power again and smoke appeared coming from the hood and into the cabin of the vehicle. The contact checked under the hood of the vehicle. And smelt burn wired. The contact was able to have the vehicle towed to residence by independent mechanic. The vehicle was not repaired. The manufacturer was not notified of failure. The failure mileage was 115,000.
I was coming off the highway on the off-ramp and coming to a stop at a stoplight. When the light turned green, the car wouldn't not accelerate pass 10 or 15 mph. It seemed like it wouldn't shift to a higher gear but would be stuck on 1st gear to accelerate. I had to pull off the side of the road and get it towed back to the dealership. Before getting a tow truck, i attempted to turn it off and on several time. The check engine light would come on and any attempts to restart and accelerate the car would produce the same results; the car wouldn't accelerate. Also, after turning off the car, the car would not come on without a lot of engine cranks. The car only as 823 miles on it. I've only had it for 2 weeks. Extremely disappointed with the car and the company. Will try to return it. Not worth the risk of it causing inuring to my family.
While under normal driving conditions, after operating for approx. 10 minutes, i was driving on a state route with traffic and the engine completely shut off. No warning, no dash warning lights, not stalling of engine, it simply shut off. Had to pull off side of road, thru traffic, and leave vehicle sitting until it could be towed.
My car was almost completely out of oil even though i just bought it 4 months ago at carmax where they performed an oil change. My car stalled while getting off the freeway and started tapping. The first shop couldn't find anything wrong and now hyundai is investigating.
The contact owns a 2013 hyundai santa fe. The contact stated they would hear a knocking coming from the engine of the vehicle and the check 20v1442th smoke beng seen due to a fuel injector failure. The contact stated that excessive smoke would come out from the exhaust of the vehicle. The contact took the vehicle to a certified mechanic who diagnosed that the alternator and fuel injector failed and needed to be replaced. The vehicle was repaired. The failures continued. The contact took the vehicle to the dealership (huntington beach hyundai address: 16751 beach blvd, huntington beach, ca 92647 phone: (714) 594-5604) who diagnosed the vehicle with the diagnostic code failure: p0299, which, states that the vehicle's under boost turbocharger had failed and needed to be repaired. The vehicle had not ben repaired. The manufacturer was made aware of the issue and opened a case regarding the matter. The approximate failure mileage was 131,000.
My wife and i went out for a ride, i notice a loss of power while driving on 95s in rhode island, i started to pull over to the break down lane when i notice smoke out of the back of the vehicle, i came to a stop and the car filled up with smoke , i told my wife to get out and i got out but could not see, i yelled for my wife as i could not see her, the fire dept came and said they think the turbo blew, i paid over $300 to have it towed back to the dealership which confirmed the issue and it will cost over $3000 to repair, this is ridiculous the car only has 113,000 miles on it and i take care of it oil changes etc at the dealership. I have read online that numerous folks have had the same issue, i believe they have a fault engine, they already have one engine recall issue with metal in their engine, please look intoto this, we were almost killed due tothe smoke and oncoming traffic not being able to see.
The contact owns a 2013 hyundai santa fe. The contact stated that the brake pedal made an abnormal squeaking sound while depressed with the engine warning light intermittently illuminated. The contact received notification of nhtsa campaign number: 20v520000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. Patriot hyundai of el monte (3462 peck rd, el monte, ca 91731) was contacted and confirmed that parts were not yet available. The contact had the vehicle inspected by the same dealer due to an abnormal oil odor. The contact was informed by the dealer that there were no signs of an oil leak. The manufacturer was made aware of the failure. The failure mileage was unknown. Vin tool confirms parts not available.
Had oil changed 1,100 miles ago.threw a rod, ruined engine. Mechanic said my dipstick was 'bone dry'.it wasn't even touching the oil.my oil was changed at the dealership.i've been told by engine parts supplier that this is a known issue with my year, make, and model.he didn't know the details of my issue at all. Yet described it perfectly .i was driving on a busy highway when engine failed.i was traveling 65 mph which was the speed limit.i was able to make it to side of road.
While driving on an interstate at 75 miles an hour, my engine started to make a knocking sound and was losing acceleration.i tried accelerating but the car did not accelerate.the engine then seized up and i coasted to the side of the interstate.car was towed to dealership.the dealership stated the second cylinder broke up inside the engine causing the engine to seize.they are replacing the engine.
Wednesday my car stalled at the stop light while in drive with the brake on. Then 2 days later down the interstate my engine started knocking very loudly so i pulled over and got it towed to the nearest hyundai dealership. They reported the engine has failed and will see what they can do about the recall.
Short version- this car stalled in the middle of highway traffic and would not start again, creating a traffic hazard and required towing and hyundai dealer said there was nothing wrong with it.later it also caught on fire while moving in a parking lot. There was smoke inside the car and smoking coming out the front grill. It has several known factory manufacture known issues that arewell documented nationwide to create engine fires, stalling, seized engines, just like ours. .hyundai refuses to remedy. Hyundai also did a software update to prevent engine seizure on an already dead motor, that is not performing its safety features as designed and they will not remedy.they are charging us for the motor that is still defective, and a safety issue, and they will not fix their factory defect lemon car.
I own a 2013 santa fe and i have had several issues with it, the engine being replaced due to failing while driving on the highway, it was serviced with a few other items dealer found to be needed for some recalls. But none i can recall for sure was regarding the engine itself, will need to check service records. Then later it was the fuel pump(injector) need to verify specifics, but gas fumes and smoke coming from the engine and this was replaced, then later again had to take in again for repair due to service error of tubing being bent ect when installed, noticed the high amount of gas fumes and smoke from the engine and into the cabin. This was a few months ago, then nov 9 2018 my car caught fire and was destroyed by flames. I had just seconds to pull the car over and put in park, grab my 6 year old son and get out before flames covered the entire engine then the entire car. I was in my neighborhood and pulled over on the side of the street. I would like to start an investigation regarding this matter, i fear i and my son could have died due to this known and neglected issue these santa fe's have been having. I have had the car serviced at the dealership so i will be able to supply the service reports and the case number for the williamson county sheriff report of the fire and other documents needed. My cell [xxx] please leave a message if i miss your call and email instructions and or information needed to move forward. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
We were driving down 231 when suddenly my car stops and we try to get in non traffic...when we go to crank it...it sounds like the engine is falling apart...we have regular oil changes! now they say my engine is blown? what is going on here? recall
Driving on a 45 mph road the engine lost acceleration
A hole developed in the bottom of the engine while driving, after a popping noise. Smoke started, and fluid leaked. Why was this vin not part of the engine recall for sante fe sport suvs that was announced in may 2021? i just bought this car from a dealer in july, and they said there were no open recalls. Now the car is useless, and not sure if it is still covered by the limited used car warranty.
Took 2013 santa fe sport 2.0t awd in for routine appointment at local hyundai dealer to have warranty service on fuel filler door (which was not operating due to failure to re-connect solenoid during prior recall - before delivery - for door locks) and also to check on "tappet noise" in engine.confirmed these would be warranty items before leaving.stunned to receive call later that afternoon informing me that metal was found in engine oil and hyundai would replace engine, and wanted old engine for inspection.approximately 1,000 miles on odometer.vehicle was operating normally.tappet noise typically subsided after "cold" (i.e. Garaged) start-ups.experienced one engine "backfire" at low speed on service road just after leaving dealer lot ..... Day of purchase.also experienced some very minor hesitation / stumble on occasion when accelerating after full stop.otherwise engine performing normally at city and highway speeds. Now suspect that "tappet noise" might have been piston slap!noise was worst after releasing gas pedal at about 1,000 rpm, with rpm falling.sounded like an old farm tractor.dealer says they just finished replacing engine on another 2013 santa fe today.lousy feeling to have lemon law as the only safety net after trading in a perfectly good 4wd truck, and then pay thousands more!
The contact owns a 2013 hyundai santa fe. While driving up a hill, the vehiclestarted shaking. The contact pulled over and the vehicle shut off. The vehicle did not restart and the oil level was on empty. There was no warning indicator illuminated on the instrument panel regarding an oil shortage. The vehicle was towed to an independent mechanic who confirmed that the engine seized. There was no damage to the oil tank or any evidence of an oil leak. The dealer and manufacturer were not contacted. The failure mileage was 109,500.
Vehicle cuts off while driving. I was driving 34 mph in the city and vehicle started shaking and then it cut off. This issue almost caused me major accident
Driving conditions were clear weather and dry roads with heavy traffic. While traveling approximately 65 mph westbound on interstate 4, the vehicle lost all power and all the warning indicator lights came on. Fortunately, was able to coast across traffic to the emergency lane. Tried to restart the car and all the indicator lights came on but the car didn't start. Exited the vehicle and walked towards the front to see smoke, at first, then saw flames coming from under the engine compartment. Tried to dial 911, but had weak cell signal. Apparently 911 was notified. Highway patrol arrived, the flames were spreading and getting larger. By the time the fire department arrived, the vehicle was totally engulfed in flames, which reached almost 10 feet high.the fire fighters were able to contain the fire before it reached the fuel tank, but the vehicle and its contents were totally burned. The vehicle was a shell of metal and ash when it was towed away.
I was driving on the interstate on friday, june 29, 2018 in my 2013 hyundai santa fe limited 3.3l v6 and all of a sudden i hear something similar to a shotgun going off & my car began to stall and i noticed smoke & flames from the sideview mirrors as i couldn't see out of the rearview mirror. Luckily no one behind me was injured behind me since engine parts & smoke from the oil pouring out on the side of the block. Once i was able to pull over on the exit ramp i noticed my vehicle was on fire & luckily i was able to extinguish the flames. I called a wrecker service & upon further inspection i noticed a big gaping hole in the engine block. My car was taken to the local dealership crenshaw hyundai on july 3, where it has remained & no one has contacted me since. I have contacted them on several occasions & have met with the service manager who advised me that hyundai instructed his team to inspect the vehicle for negligence on my behalf which they did not find and was backed up by all service records.
Engine stalls while driving at slow speeds and at highway speeds. Rpms go to zero. Been in shop twice - once cant duplicate problem, 2nd time replaced fuel pump near gas tank. Currently in shop for same problem.
Takata recall. We were driving on a state hwy at 55mph and starting to hear a knock from the engine. In the year and a half of owning the vehicle there were no issues. No indicator of issues or anything. We even had it serviced 2 weeks prior and there were no problems. Within a 2 mile span of the knock starting the vehicle engine seized and shut down. Fortunately, no one was behind us because there was nowhere safe to pull over to for about 1/8mile so we coasted and crept at about 5mph to a driveway where we then were towed to a safer location. No lights or indicators came on until the moment the vehicle shut down. Apparently, this is common with 2013 model hyundai santa fe sport engines after discussing it with their customer service representative.
I was driving on the interstate and the car just shut down
While driving our 2013 hyundai santa fe sport 4cyl. On the mass. Turnpike, 200 miles from home, the engine suddenly started to run very rough. My son bought the car into the right hand lane and onto the shoulder of the road. The car was turned off as he investigated the problem. No damage was visible. As the car was restarted, the check engine light came on. The car continued to run very rough and shook. With the assistance of the mass. State police, the car was removed from the turnpike to await roadside assistance. The car was towed to a nearby hyundai dealership. The following day the service manager called to say that the problem has been found. A spark plug in cylinder 2 had broken, with the broken piece missing. Therefore, the engine has to be dismantled and inspected for additional damage until the loose part is found. We are very disappointed in our recent purchase and wonder if the repair or replacement of the entire engine in a 3 1/2 month old car with less than 4,500 miles on it is a car that we will feel safe in again. There has been minimal contact with this dealership as they are still "working on it" our localdealer that we bought the car from has also been of very little help. Hyundai assistance states that they will paid for the repairs and cost of our rental car after we submit our receipts.
Air and defrosters quit turn engine off restart and it worked.5 times .the engine is a 2013 2.0 turbo santa fe using oil 2 quarts a week, engine is making a noise. Also, dealer said they could not do anything until it gets bad? you must check the oil all the time..
The contact owns a 2013 hyundai santa fe. While driving 55 mph, the vehicle stalled without warning. The contact was unable to restart the vehicle. The vehicle was towed to ideal buick gmc (5871 urbana pike, frederick, md 21704, (240) 575-1847) where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The vehicle was included in nhtsa campaign number: 17v226000 (engine and engine cooling). The manufacturer was not notified of the failure. The vin was unknown. The approximate failure mileage was 72,000.
The contact owns a 2013 hyundai santa fe. The contact received notification of nhtsa campaign number: 17v226000 (engine and engine cooling); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact heard a knocking noise coming from the engine whenever it was driven. The contact took the vehicle to the north end autoshop and the starter was replaced, but the failure recurred. The contact stated that the knocking became louder and pulled the vehicle over. When the contact attempted to restart the vehicle, it failed to start. The contact had the vehicle towed to a certified mechanic who informed the contact of the recall. The starter was replaced. The manufacturer was not made aware of the failure. The failure mileage was unknown. Vin tool confirms parts not available.
My car was stalling, at a stop light, wouldn't start up at home and wouldn't start at work. Called triple aaa and purchased a battery from them, however i had the old battery tested and it was still good. Took my car to the dealership because my car was leaking oil after 2 months back and forth in their shop they could not find the issue. I called corporate to file a complaint a few times and was always told that there was nothing they can do because warranty had expired. I took my car to an outside mechanic within 30mins they found the issue. When the tech removed the cylinder head 6 of the rear head bolts were loose and the threads had pulled out of the block and 4 from the front head. Tech drilled out all rear block head bolt holes and installed time serts and the 4 in the front head. After repair no more oil leaks. I called hyundai corporatebecause of there design failure it was their responsibility to pay for it $4526.02. Again hyundai said they were not liable. I want to be reimburse for all my out of pocket expenses.
On september 20th 2018 after having the car a week, the car made a noise would not start all the dashboard lights were blinking on and off then never came on again. The car was taken to the dealer for them to say it was a battery, which they never gave a service receipt for no matter how many times i asked. Then again on august 7 2019 my engine light came on and car stop while driving on the expressway with my kids in the car. Thankfully we were able to get off the expressway which was a very scary situation.after about 30 min that did restart but would not accelerate of 60 mph. As we coasted the remainder of our trip. Then again on october 7 the light came on again after receiving an oil change and tune up.this time smoking and stalling and never coming back on again. The brake would be pressed when the push to start betton never went to the on position.
The contact owns a 2013 hyundai santa fe. While driving 45 mph, the vehicle hesitated and seized in the middle of the road. There were no warning indicators illuminated. The contact was able to restart the vehicle, but it continued to hesitate while driving. The vehicle was towed to an independent mechanic where it was diagnosed that the bearing needed to be replaced. The contact associated the failure with nhtsa campaign number: 17v226000 (engine and engine cooling). The contact called hyundai of cumming (located at 750 peachtree pkwy, cumming, ga 30041, (470) 281-9228) and informed them of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 110,000.
The contact owned a 2013 hyundai santa fe. While driving 55 mph, the contact noticed smoke coming through the air vents. He then observed flames under the hood. A police report was filed. The local fire department extinguished the fire. There were no injuries. The vehicle was towed to an auto shop where the contact was informed that the vehicle was a total loss. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The manufacturer was made aware of the failure. The failure mileage was 58,000.
My hyundai santa fe gls recently seized mid drive.there was no prior warning, no lights including oil light or engine light.the car, which has been serviced through this dealership and purchased through this dealership is undriveable and according to the dealership, they do not know why and hyundai is "now tight in the purse" and won't fix issues with their cars since covid.i was told that this type of circumstance was seen with the elantra, but not the santa fe before.i am advised that this vehicle, which is the third hyundai i have purchased and still make loan payments on is now a lemon and i would be better suited to get a new motor from a junk yard.i am a family of six people and just recently moved into a new home, so having an unusable vehicle and being able to fund a new motor in what was told to me is a quality car is not ok.despite this, it is still under no circumstances ok that a vehicle like this should have a motor just quit.according to articles online, i see that this has been a problem with this year/make/model. The man at the dealership will not discuss any further and will offer very little information.i am at an utter loss.i have been a good customer. I have a family. Please, please help.please.
2013 hyundai santa fe.consumer writes in regards to metal debris generated from machining operations recall interim notice.*ld
The contact owns a 2013 hyundai santa fe. The contact stated the vehicle would not immediately start-up and required several attempts before the vehicle would start-up. There were no warning lights illuminated. The vehicle was taken to the dealer several times, but the dealer informed the contact that they could not duplicate the failure. The contact stated upon starting the vehicle, she heard abnormal knocking sounds coming from the engine. There were no warning lights illuminated. The vehicle was taken to the dealer who diagnosed that the engine needed to be replaced. The contact stated that the vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that they could not assist as the vehicle was out of warranty. A case was opened. The failure mileage was 95,934.
On 11/02/2020 my hyundai santafe sportbroke down. I was told by the mechanic at universal hyundai that the 4th cylinder was missfiring and that gasoline was spraying internally. I have always taken care of my car and have changed oil regularly and have never had a single issue with the car. After some investigation i gound that hyundai had two recalls ( 164 and 194)i was told by the rep at universal hyundai that my car would need a new engine and that it would be covered under the recall.however hyundai ended up going back on their word and said my egine would not be covered under the recall and they wouldn't pay for anything.
For the past 12-14 mos i've had to add additional 1-4 quarts of oil after verifying low oil on dip stick in between regularly scheduled oil changes at firestone. They noted dec 2019 internal oil leakage. Oil light never came on. Most recently feb 14, 2020 check engine light came on checked dip stick twice it only had oil on tip, added 2 quarts oil, light went off. Check eng light came on few days later, repeated dip stick check =added 3 more quarts oil few days later. Repeated several xs throughout feb 2020. Paid 3 separate mechanics all stated internal oil leak. 1 mechanic stated had several customers with same complaint. He informed me check with dealer for 1 recall or 2 extended warranty & due to oil consumption problem. He estimated approx $5k + to rebuild engine, piston rings issue. I called dealer asked cost for them to check was quoted mini $139 to start. When they emailed appointment confirmation, i confirmed appmt mar 14, 2020 & asked 1. If a recall existed 2. If extended warranted covered it. When i got there today i asked same 2 questions & was told to pay $42 for oil change #1 today & bring car every 1000 miles 3 more times free of charge so they can track internal oil leak. Was told extended warranty only went to 120,000, my car's @ 125,600. I asked why i wasnt informed of this extended warranty as i received letter last year when i brought car in for courtesy software update & 2018 another courtesy check, they couldnt explain. I feel if i didnt use buzz words 4th mechanic told me i would have been charged more $. A mechanic 3 days ago said i needed exhaust manifold catalytic convtr $1244 & new spark plugs & coils $703. Infomed this mechanic i pd $600 approx 6 mos ago for spark plugs due to hesitation in acceleration & jerky & sputtery motion. I feel like hyundai is aware of this problem & i read similar issues resulting in fires. I'm still payin on car.
The contact's daughter owns a 2013 hyundai santa fe. The contact stated that while her daughter was driving at 40 mph, the vehicle stalled with the check engine warning light illuminated. The vehicle was towed to an independent mechanic who informed the driver that the vehicle was subjected to a recall. The vehicle was then towed to (boulder hyundai 2555 30th st, boulder, co 80301) where the vehicle was repaired under nhtsa campaign number: 17v226000 (engine and engine cooling). Not long after the vehicle was repaired the 4-wheel drive feature was activated, however the feature failed to engage or operate without warning. The vehicle was taken back to dealer where the driver was informed that the transmission and the rear differentials needed to be replaced. The manufacturer was also notified of the failure and offered no assistance. The vehicle was not repaired. The failure mileage was 122,219. *dlconsumer took vehicle to hotchkiss auto repair (denver, co) and was informed that the transfer case had been removed from the transaxle. They found that all of the splines on the output shaft had been worn down and were not meshing with the splines of the transfer case. Consumer was told that this could have been caused by the prior engine work that was done on vehicle. *dl *ln*ln *as
Driving to work my engine started heating up and all electronics were not working properly and i lost speed control while on the highway there it starts to missfire also seatbelt is inside out not working properly on driver's side
Engine seized, thankfully i was barely leaving my home. Engine totally failed with no warning. No check engine lights went on until after the engine failed. Engine also began smoking. Hyundai concluded the car had total engine failure. The car received regular maintenance/ oil changes and taken care of.being a 2013 should not have had engine failure.
The contact owns a 2013 hyundai santa fe. While driving approximately 65 mph, a popping noise was heard underneath the hood without warning. The vehicle was taken to an independent mechanic who diagnosed that the engine needed to be inspected by the dealer. The vehicle was taken to lester glenn hyundai (732-240-8833, located at 386 rte 37 e, toms river, nj 08753) where it was diagnosed that the engine needed to be replaced. The manufacturer was made aware of the failure and stated that there was no recall and the warranty was expired. The vehicle was not repaired. The failure mileage was approximately 114,000.
2013 hyundai santa fe sport - had engine replaced due to recall end of june 2019.october 6th car stared bucking and unable to go more than 3-5 mph with pedal to floor.car towed to hyundai who after inspection said it was throttle body.cost to repair was just about $900.had to rent car in order to get to work.picked up car on monday night.wednesday morning made it about 2 miles from house and car did exactly the same thing.had it towed to hyundai again!!!the provided a rental car this time.they reset code and checked that throttle body was properly installed and that all connections tight.hyundai said they drove car for 60 miles and could not replicate problem.prior to pick up i informed hyundai service manager that i was not confident that they fixed problem.picked up car friday.it is now monday morning (3 days later) and didn't even make it out of my development.same problem!!!shame on hyundai!!!i am fearful to drive this car even if they fix this problem.don't trust that engine replacement was done correctly.
1) radio stopped working about 1 year ago.2) about 6 months ago, the door and truck open light on the dash appeared and never went off.3) on 1/14/21, the car started making a rattling sound, and stopped accelarating; auto shop determined the engine was ruined and needs to be replaced. With the 1st 2 issues, i was still able to use the vehicle.however, now that the engine is ruined, i am no longer able to use the vehicle.
After driving car for over 1 1/2 hrs, losing acceleration after slowing down to pay tolls. Is happening more frequently. Safety hazard because even though i have gas pedal to floor will not go past 50 mph on highway that is 65 mph. Has happened 3 times and is happening more frequently.two other times happened after driving 2 hours on turnpike. Car lost turbo boost and wouldn't go very fast.. No lights on dash. Gas pedal to floor and rpms were reading a lot higher. Took to dealership who ran diagnostic. Wanted them to check the turbo actuator. Was charged $120.00 and told they couldn't find anything.
Engine appears to hesitate when taking off from stop. Severity seems to differ from day to day. Issue raised at dealer when vehicle was in for recall and they could not find anything wrong.
Est feb 11, 2014.driving on the pa turnpike and next thing i know the engine quit. Tried putting car in neutral and restart but it wouldn't.was able to pull across 5 lanes of turnpike traffic to side - put in park and restarted. 13 april, 2014.in parking lot with motor running. Accidentally hit base of key chain and car shut off.key still in and on the position of started mode- like i hadn't turn it off.reported 2x to limerick hyundai in pennsylvania.their suggestion is to take off house keys, small carabineer and just use car key only and alone. I noted that there was play in the key when in the ignition and asked if there might be a lose wire or if i should replace the ignition key lock. They didn't recommend it.wondered if taking the key in and out couldn't have triggered a problem.
The oil line that feeds the turbo had a major oil leak onto the manifold, this could have caused a major fire in the engine bay.it is a known issue on this vehicle and the line is not safe for the location and risk of fire.one of the symptom we had a smell of burning oil at stop light....updated 11/09/16
While accelerating to merge with traffic the engine began making a rattling sound. As i let off the accelerator pedal to join the traffic flow the engine noise stopped. It came back a few more times before we made it home. The next day while descending a hill the engine quit. Since it was down hill my wife was able to coast onto a exit ramp and pull onto the shoulder. I was able to get the engine restarted and drove to the dealer. They determined there was metal debris in the oil and the engine needed replacement.
The contact owns a 2013 hyundai santa fe. The contact stated that the vehicle was making abnormal noises, there were strong fumes, the vehicle was difficult to shift, and it stalled several times without warning. The vehicle was taken to the dealer more than twice, but they could not replicate and diagnose the failures. The contact later experienced the engine seizing and had the vehicle towed to the dealer. The dealer determined that the engine assembly needed to be replaced. The vehicle remained at the dealer. The dealer made no mention of nhtsa campaign number: 17v226000 (engine). The manufacturer had not yet been notified. The failure mileage was not available. Parts distribution disconnect.
6/10/13 while driving 45 mph with outside temp around 90 degrees my air conditioning stopped working.tried turning off and on but would not work.pulled to the side of the road turned the car off and restarted and the air conditioning worked again.i thought it was just a fluke.6/28/13 while driving 65 mph on the interstate the car lurched and the rpms went up and down.i pulled to the side of the road but no lights were on and everything looked normal.i pulled back on the road and took the next exit.at about 35 mph the car started hesitating and then died.i coasted to the side of the road and it restarted on the first attempt.i was close to my destination so i drove there and called hyundai assurance.they towed the car to the closest dealer and they have had the car for 3 business days and have not been able to duplicate the problem and the computer shows no errors.they said they would probably have to have a field engineer to come look at it.i don't know yet how long that will take.i loved the car until this happened.now i don't think i will feel safe if they can't find the problem and fix it.am i just supposed to keep driving it and hope this doesn't happen again and hope that no one is hurt next time.
The contact owns a 2013 hyundai santa fe. While driving 40 mph, the vehicle stalled without warning and the brake pedal became difficult to depress. The contact attempted to restart the vehicle and a burning odor was present inside the cabin. The vehicle failed to restart. The vehicle was towed to the dealer (doral hyundai located at 10285 nw 12 st doral, fl 33172) where it was diagnosed that the engine failed and needed to be replaced. The vehicle was not repaired. The vin was included in nhtsa campaign number: 17v226000 (engine and engine cooling). The manufacturer was not notified of the failure. The approximate failure mileage was 65,000.
My engine is very loud and is knocking. I have a few friends who have the same vehicle and theirs is quite barely hear it running. I sent a letter to the hyundai corporate office to complaint heard nothing back my vehicle has a little over 64,000 miles one of my friends has 93,000 miles and her santa fe is quite. I would like to know if there is something going on with my vehicle,also the oild stick looks burnt.
I was driving down the interstate and the engine shut off. My luck after looking into this my vin does not meet the recall for the 2013 hyundai santa fe2.0t. But the dealer who sold me the car will gladly take my money for an engine replacement
The engine just seized up with no warning while driving. Car was well maintained with only 95 thousand miles. They have a recall on the other engines but not the 3.3 engine. The should recall all of the engines
There has been a recall on vehicles like this one with the smaller engines. But, not for the 3.3 engines like i have. Everything the small engines were recalled for, this one is doing too. When you get up to high speeds on the highway the engine starts to knock/stall. I almost was in a car accident with my children because of this. Hyundai is refusing to help pay because they are saying the 3.3 engines weren't affected. But, clearly they were. I took it to a mechanic and he confirmed it was the engine and he has seen dozens just like mine going through the same issues. The check engine light came on last september. It only blinks when at high speeds on the interstate. We had tried fixing other things on it, not thinking it was the engine itself. Until when we took it in yesterday and they ran a test and said that this has been reported multiple times on the tsb mechanic website of these 2013 hyundai santa fe vehicles, the engines going out. My car only has 94k miles and they are still refusing to help us. I am floored with how we are being treated. This is a known problem and i have four children who need a vehicle to get around for school, doctors appointments, activities. This has been some the worst stress of my life dealing with this suv. I have kept up so well on my vehicle, only for something that is not my fault to go wrong and now my kids/family is having to suffer because of it.
While driving down a 4 lane divided state highway i started to hear a clicking noise coming from front of car; butcar was still running.got worse and started hesitating a little as i pressed the gas pedal.i got stopped at a red light.when i started off from being stopped it would barely go, then it died.within a few minutes i noticed smoke coming from the engine, got out and saw flames coming out of grill area and underneath the engine area. Called 911, car was on fire! i have many videos of the incident. I had no previous problems with the car before now.
Below is the report sent to hyundai on july 15, 2013re:hyundai santa fe suv being probed for sudden power loss -- reported by associated press july 10, 2013.we purchased a santa fe sport at the end of november 2012. On january 2, 2013 with only 1018 miles on vehicle, our santa fe experiencedessentially the same problem as described in the referenced article.a loud noise occurred (as if running over an obstacle), the engine lost all power and died. Upon restart, the vehicle would not move either forward or backward in reverse.after setting awhile, we were able to very slowly drive the car about 500 to 1000 feet to the dealership. Ruddell dealership was unable to repeat the experience.i now do not trust the vehicle and want it thoroughly inspected to determine if it too has a cracked axle as noted in the newspaper article.we have a road trip planned in early august and do not want to drive this car until it is thoroughly inspected.i took the car to ruddell auto on july 10 and showed them the associated press article but they did not offer to do anything about it.ruddell said they would have to wait until hyundai issued a campaign or recall but that is not satisfactory or acceptable.the car now has about 7400 miles on it.the dealership from which we bought the car is ruddell auto in port angeles, washington 98362, usa.please contact me and inform me what hyundai intends to do regarding this serious issue.if i do not receive an acceptable reply from hyundai, then i, too, will report it to nhtsa.
As i was driving the vehicle started making a strange noise and then i saw smoke come out of the back of the car, i was able to get over 2 lanes in the hwy to get to the shoulder. Dealer said the engine blew up. Engine only had 62k miles on it. And maintenance was done at dealership
We were on the interstate when traffic had stopped we were stopped about 5 minutes and when we went to go the engine quit right after we gave the vehicle the gas, none of the engine lights came on. We restarted the car and gave it the gas and it quit again still no engine lights came on.we waited a few minutes and restarted the car and got off the interstate and drove on a side road to see if the computer would reset itself.we had no problem after that.we then took it into the dealer and they went through the vehicle and couldn't find anything wrong.i asked the dealer if this could happen when we were going 65mph and have the engine quit and he said yes.if were on the interstate and going 65-70mph and the engine quits we could be killed by a truck hitting us.this is our 3rd santa fe but were are terrified of driving this vehicle especially with the grand kids.i did call hyundai customer service and was treated like i was an idiot he was one of the worst person i have ever talked to in customer service.the reason i'm sending this to you someone is going to get killed because of this.
I was driving on the highway when i accelerated to pass a car, it started to lose power.i was able to pull over to the shoulder had the car towed to the dealership.i was told there was an engine recall that i was not informed about.they didn't have a loaner for me so i had to rent a car until one became available.they had the car for 3 months.1 month later same exact problem.i had the car towed to the dealership.i was told it was because of the recall.why would this happen again with a new engine? i was told they got a bad batch of engines and a new engine was replaced with a newer engine.this time they had the car for a month.i pick up the car 4 days later same problem.i don't know where to turn.i have filed a complaint with hyundai usa and i am waiting to hear back.
There's a leak leading towards the gas tank. I went to get it diagnose and that what it said. But dont know where the leak is coming from.
I was driving through the highway at 80mph and i just lost power. Check engine and oil warning lights came on. When i turned the car on to exit highway i heard a knocking sound coming from engine. Basically i had to have it towed. I found out the next day about a recall 162 about engine failure for this model. I contacted hyundai usa because i purchased the vehicle in the us and after 5 days not hearing from them i decided to call back only to be told that the case has not been handled yet. So now i am being told that they cannot do anything for me. I am left with a recall that is not my responsibility. Way to go hyundai.
The check engine came on and a few minutes later, began flashing. The car broke down on the side of i-95. We had it towed to a mechanic who said the "engine is blown"
First we heard what we thought was making a belt loose driving down the road in our local area of denver, then suddenly acceleration was not happening. Giving it gas and nothing. Check engine light came on. Made it home, thank goodness as acceleration was intermittent( and nothing over 25mph) but immediately had it towed to mechanic. Mechanic fixed one sensor and more problems arose. He felt it should be a warranty item but surprisingly its not. Now he thinks the resolve will be in the form of replacing the engine as he's run every other diagnostic test he could.
Engine failed driving down the road. Was told by hyundai mechanic saidto report matter possibly was missed by manufacturer metal debristhat caused lock up no recall for my vin as of yet
Engine failed on highway,had to pull over and car never started back up.
At only 78,754 miles the engine exhibited a loud knocking sound that increased in frequency as the engine rpms and decreased in frequency as engine rpms decreased.hyundai said the entire engine needs replacement.it sounds just like the problem reported in the 2012 santa fe recall.since i'm considered the second owner (vehicle was originally leased by someone else), the warranty was not honored.
I have a 2013 hyundai santa fe limited with major engine oil problems v6 3.3liter engine aluminum engine aluminum parts and due to( bad design ) odm 95400 miles. I took my car to hyundai dealership my car was in and out of their shop for 2 months they could not fix it. I took it to an outside mechanic and they cannot fix the oil leak. 10 of the cylinder head bolts thread had pulled out of the block . I called hyundai corporate asked them to file my car under the lemon law , case # 17317214 . Hyundai corporate could not get any info from the dealership so after a month long of waiting corporate emailed me and said there is nothing they can do. I don't even wanna drive my car should it bread down on the highway it could cause a major accident. Due to me being the second owner no warranty. I also believe that everyone that has the same car/engine is having the same issue.
Engine seized with no warning
We were driving the vehicle on the highway around 60 mph, the vehicle stalled in the middle of the highway with no prior warning, no check engine light, no overheating.... The engine has oil and the radiator is full of antifreeze. We took it to a hyundai dealer, they advised the engine is locked up and we need new engine that costs $8500.00. According to some reviews on the internet, this has happened to many people and hyundai ended up replacing the engines for them. I called hyundai customer care center, they refused to do anything about it because the car is out of warranty period (79k miles). It looks like this is a common defect in these cars and the manufacturer should recall these engines.
2013 hyundai sante fe engine stall increasing the risk of a crash.machining errors during he engine manufacturing process causes premature bearing wear. Car has stalled a number of times when starting off.vehicle has worn connecting rod bearing increasing the risk of a crash.
I was driving down a very busy highway on 12/21/20and my engine completely seized, no warning and incredibly terrifying. The car came to a very sudden stop, and we were very lucky that we were not killed in an accident.my car began smoking and it smelled as if it were burning, we called the fire department immediately. I was unable to start the car again, and i was also unable to switch it to neutral so that i could get out of the busy traffic. Had to call 911 and pray that i was not hit while waiting for them. I tried continuously to start my car so that i could move out of the traffic, but engine completely seized, gear would not shift to neutral,and we were stranded in a very dangerous situation. Once cops came we had to have the car towed 40 miles away and it is now sitting uselessly in the driveway.
I was driving on the highway around 65mph with my wife and 6 month old when i realized that applying the gas pedal was having no effect.the tachometer showed 0 rpm.i applied the brakes but they were very hard to press.i was able to safely pull over.we then noticed a burning smell and a little smoke and got out of the car.the vehicle would make no attempt to start and had to be towed.the hyundai dealership has told me the crankshaft seized.they are submitting documentation to hyundai for warranty authorization related to the recalls involving engine fires.the vehicle gave no warning that anything was wrong until after the engine stopped.
My engine is burning oili know it's normal butit burns a loti just changed my oil a week ago and it's now below the low leveli wonder where the oil isand i checkif there is a leaki removed the engine cover under to see the oil pan etci found nothing
My vehicle had been stalling on i assign for a couple of months until one day in june 2021 it wouldnā€™t start at all. I got a new battery installed and assumed that all was well. Weeks later, i was in route to visit family when my abs, traction, and down hill break lights all came on. I pulled over and tried cutting my car off and on a few times to see if that would resolve the issue and it did not. My car also seemed to slow down a bit and struggled slightly accelerating up hills. In 2019 my turbo engine was replaced after my vehicle stopped accelerating while i was on the interstate. There is currently a recall on 2013 hyundai santa feā€™s that reads: ā€œ hyundai motor america (hyundai) is recalling certain 2013-2015 santa fe sport vehicles. Brake fluid may leak inside the anti-lock brake system (abs) module, possibly resulting in an electrical shortā€¦ if the abs module short circuits, there is an increased risk of an engine compartment fire.ā€œ unfortunately my vin is not included in the recall and i fear my car may catch fire any day now as a result of this failure.
Engine has a metal knocking noise it was in jenkins hyundai on 4/20/2017,6/01/2017 it will be going in again this week a part?the recall #162 is in place but no body wants to address this recall # i have 95,000 miles on this car and no one wants to fix.
My car has been stalling every time i start it . It's been happening since april and i just bought it in september.
The waste guage on the turbo stalled and would not work while i was driving.next the call stopped and the engine stopped working with no warning while i was driving. This could have been very serious if i was in traffic on the highway or in front of a truck at a high rate of speed.
Many time my hyundai engine hesitates when starting off. Only does this occasionally. My 2013 sante fe has done this hesitation several times when i do not expect it to be done. The dealer has check it and adjusted it but still hesitates, but not often.dealer indicates that there is no recall. Happens when i am starting off.
The contact owns a 2013 hyundai santa fe. While driving at various speeds, the vehicle began to blow smoke out of the tail pipe and into the cabin of the vehicle. The vehicle would also hesitate and accelerate slowly. There were no warning indicators illuminated. The vehicle was taken to the dealer where it was confirmed that the ecm failed and needed to be replaced. The contact stated that there was a customer satisfaction recall for the update of the ecm, but the vehicle owner was not notified. The vehicle was repaired; however, the failure recurred. The manufacturer was notified of the failure. The approximate failure mileage was 30,460.
The contact owns a 2013 hyundai santa fe. While driving 40 mph, the vehicle stalled without warning. The contact was unable to restart the vehicle. The vehicle was towed to the dealer where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 127,000.
I was driving on the interstate at 70 mph and started a faint rattelling noise coming from the motor compartment. I thought it might be a wheel bearing.traveled3-4 more miles, then with what i would describe as complete motor failure, aloud clattering noise from the engine compartment and lose of power happened. I immedietly pulled over to the side of the highway a and snd looked under the hood. I checked the oil level and it was fine, but it was very black and smelled burnt. I called for roadside assistance and the vehicle was hauled to the nearest hyundai dealer. 1st thing the service dept. Person did was check the oil and said that it was fine also. They then took the vehicle inside, they drop the oil pan and found pieces of metal they thought to be from bearings fromthe bottom end of the motor. I had just bought this used vehicle in september 2016 and the motor failed in november 2016 almost 2 months to the day i bought it. It was purchased from a hyundai dealer so the vehicle was inspected and certified. The motor and the turbo both had to be replaced at the cost of$6364.11 out of my pocket.the service manager tried to get some sort of goodwill help from hyundai and they refused. To say i'm not happy is an understatement, i did file a complaint with hyundai motors usa. I've been doing investigating on the internet and i'm finding other people with similar problems with their 20132.0tsanta fe's.
Engine starts bucking and jerking at different speeds sometimes it will last for moments and other times it will last for hours. Makes you feel like you are running out of gas or problems with fuel system or bad gas
At less than 73,000 miles, my engine started "knocking" on my 2013 hyundai santa fe.brought it in to tony hyundai wapaio for a diagnostic.metal shavings were found in the oil.official assessment: premature bearing wear within the engine.
The contact owns a 2013 hyundai santa fe. While driving 65 mph, the vehicle stalled without warning. The dealer stated that the engine seized and needed to be replaced. The manufacturer was made aware of the failure. The vehicle was repaired. The failure mileage was 2,137.
Upon driving the engine starting rattling there were no lights or check engine codes that came on. After that the engine locked up
I was driving the vehicle to work and the engine stops and all the dash lights are on. The vehicle will not even turn over let alone start. I had aaa tow the vehicle to my house and after putting a wrench on the crankshaft pulley bolt and physically trying to turn the motor over i realized the motor is seized. I had noticed after draining my oil during all the prior oil changes, the vehicle was losing oil. There is no signs of the engine leaking oil externally so it has to be an internal malfunction on the engine. Knowing this i would check and add oil as needed between y oil changes. The engine had plenty of oil before and after the engine failed. Something was wrong with my engine from day one from the factory. I guarantee this engine failed because of the factory that assembled the engine.
My check engine light came on in my hyundai on saturday.the next day, sunday, i took my hyundai santa fe sport 2013 to the car repair for a diagnostic.the tech said the codes were related to a timing belt and that we could drive it short distances and bring it back later before closing (5pm) because the repair mechanic would not be in until monday.on the same day, sunday, we drove to pick up a rental car so that my huyndai could go back to the shop for the mechanic on monday.while driving to the car rental, we pulled into the car rental parking lot and my hyundai just stopped/shut down while driving.it would not turn back over.i called a tow truck to have it towed back to the car repair.the next day, monday, the car repair called and told me that my engine had seized and that a new engine would have to be purchased.i had my hyundai towed again on that same day to hyundai service center for a second opinion and they said something about my camshaft and that the engine had seized and that a new engine would have to be purchased.my hyundai had just had a tune-up and it had oil in it.we checked the oil on saturday.a brand new car with regular oil changes and maintenance does not just decide to go kaput!i am thankful that we were not driving on a highway and that we did not lose our lives on that sunday.
Takata recall. Religiously in for routine oil change and maintenance, not due for an oil change for 1200 more miles. The vehicle sat for 7 days while i was on vacation, ran fine before it sat. Drove the vehicle for 4 days after returning from vacation.about 6pm coming home from work, opposite from rush hour traffic. I suddenly heard slight ticking sound when i pressed on the gas to accelerate quickly getting on to the highway, i also noticed the rpms were high and not much power behind accelerating. Drove about 10-15 miles, ticking got louder when accelerating until there was a constant ticking and rattle in the front end. Parked the car let it sit for a night. Went to take it to the garage, upon starting the car there was ticking from under the hood, rattleling, and shaking, turned the vehicle right off. No check engine light, no low oil light, no dash notification lights light up indicating anything was wrong, temperature seemed normal. Popped the hood to check fliuds. Checked oil dipstick,dry as dry could be. No coolant, no oil. Have to have it towed to the dealership, afraid engine is shot! if i was to continue to drive the vehicle it could have seized up in the middle of thehighway, causing an accident or loss of control. I am thankful my 17 year old was not behind the wheel. I am sure a heafty engine replacement bill is coming my way.
The contact owns a 2013 hyundai santa fe. The contact received notification of nhtsa campaign number: 17v226000 (engine and engine cooling); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted (denville hyundai in denville, nj) and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue, but was not able to confirm when the parts would be available. The contact had not experienced a failure. Parts distribution disconnect.
Feels like the acceleration slips & can quit supplying gas to engine for few seconds, engine is knocking, and turbo revs but doesn't engage. Car can lose power at full speed randomly. Brought to mechanic and they read knock sensor issue, ect needs reprogramming, & add'l issues so recommended i take it to the dealership since it may fall under an extended warranty. No recalls on vin. Next morning mechanic saw flashing engine light. I had it towed to dealership. They told me it needed a cpu update / reset & battery (which was recently tested at mechanics to show good). I picked it up & it was still in the bay. I drove it about a quarter of a mile & heard rattling. Roads aren't great in the area so thought i should get it on the main road. Immediate had slipping when accelerating onto the highway. Drove about half a mile & immediately knew the engine was in distress so turned around. Got back to dealership, turned it off. Staff got in the car at my request of a test drive & check engine light came on flashing. No report since.
The contact owns a 2013 hyundai santa fe. While driving at 25 mph, the vehicle stalled. The contact was able to restart the vehicle and the engine warning light illuminated. The failure recurred on numerous occasions. The vehicle was taken to a dealer who was unable to diagnose or repair the vehicle. The manufacturer was not notified of the failure. The failure mileage was 39,847.
The contact owns a 2013 hyundai santa fe. While driving 30 mph, the vehicle emitted a loud sound coming from the engine, the vehicle seized, and would not restart. There were no warning indicators illuminated prior to the failure. The vehicle was pushed to an independent mechanic who diagnosed that there was engine failure. The contact stated that she received a recall notice for nhtsa campaign number: 17v226000 (engine), but never had the vehicle repaired. The vin tool did not show an open recall. The dealer and manufacturer were not notified. The vehicle was not repaired. The failure mileage was 78,500.
I was on my way to a softball field for my granddaughters game and after stopping at a stop sign,i began to accelerate and my car just died.i drifted over to the roadside and tried at least 5 times to restart the vehicle to no avail. I then called aaa auto and had the girls start walking toward the ball field , much againstmy better judgement ( ages 10 & 12).the vehicle i had towed wednesday to my home. I now have no transportation.we were on a small connecting road between route 40 and275.
The contact owns a 2013 hyundai santa fe. The contact stated that there was an electrical short in the vehicle and the fuzes shorted more than once. The electrical outlets failed to function when the failure occurred. In addition, the power locks randomly locked and unlocked. When the contact locked the doors, the power locks failed to function occasionally without warning. In addition, the contact heard an abnormal noise under the vehicle. The vin was included in nhtsa campaign number: 17v226000 (engine and engine cooling). The contact was to check with the manufacturer to determine when the parts would become available to schedule the recall repair. The failure mileage was unknown. Parts distribution disconnect.
The contact owns a 2013 hyundai santa fe. While driving at an unknown speed, the vehicle stalled. The dealer stated that the engine locked. The vehicle was repaired; however, the check engine indicator illuminated and the failure recurred. The manufacturer was notified. The failure mileage was 18,000.
The contact owns a 2013 hyundai santa fe. While the contact's son was driving 5 mph, several warning indicators illuminated and the vehicle stalled. The driver was unable to restart the vehicle. The vehicle was towed to lia hyundai of enfield (40 palomba dr., enfield, ct 06082, (860) 265-4496) where the contact was informed that the ignition switch and the starter needed to be replaced. The vehicle was repaired. After the repairs, it was discovered that metal shavings were in the oil pan. The contact was informed by hyundai customer care that the vehicle would be covered per nhtsa campaign number: 17v226000 (engine and engine cooling). The manufacturer provided case number: 11192092. The approximate failure mileage was 73,000.
The motor stated to act up. It was driving regular then all at once the motor started to make a grining noise then the car slowed down to 20 mpa. I got scared then came home it was smoking too. I put my foot to the floor and nothing happened still going 20 mpa
The contact owns a 2013 hyundai santa fe. The contact stated that while driving approximately 65 mph, the engine stalled without warning. The engine failed to restart. The vehicle was towed to an authorized dealer for diagnosis however, a trouble code was not detected for the malfunction. The technician informed the contact that the engine had seized and would need to be replaced. The vehicle was not repaired. The manufacturer was notified of the problem. The approximate failure mileage was 47,000. The vin was unavailable.
At 7606 miles i took my 2013 santa fe sport 2.0t in for an oil change. The dealer inspected the vehicle and noticed a knocking noise coming from the engine. The manager and line tech confirmed the knocking and indicated to me that i would need a new engine. I was traveling and had a 13 hour drive ahead of me to get back home. Having to worry about this every time i travel is a concern. I do not want to end up on the side of the road.
The contact owns a 2013 hyundai santa fe. While driving approximately 10 mph, the vehicle stalled without warning. The vehicle was towed to the dealer where it was diagnosed with a blown engine. The vehicle was repaired by an independent mechanic. The manufacturer stated that no recalls were issued; however, the contact received a recall notification for nhtsa campaign number: 17v226000 (engine) after the vehicle was repaired. The approximate failure mileage was 34,000.
The vehicle was stopped with my foot on brake. The engine began to race for several seconds and then returned to normal. It seemed as if the transmission was in neutral when this happened as there was no laboring of the engine. The car was in drive.
Car burned oil putting 2 quarts back in it every week/ topping it off. Oil light doesn't indicate oil is getting low and or does it come on. Left side of steering wheel controls don't work at all. What's the point of the bluetooth if you cant use the important part of the function that's supposed to help. Both in motion and stationary.
Vehicle stalls in traffic.no warning signs.
In may 2020 the vehicle started experiencing an issue that would constantly put it in limp mode. Took it in at an automotive place and they replaced it with a brand new computer. A few days later, the issue happened again. Took it back. They could not determine the problem and said we should bring it to the local hyundai dealership in naples, fl. Hyundai dealership in naples, fl swore up and down it was the brake pedal assembly. Trusted their judgment and replaced it. Not even a few days later, car goes back into limp mode. Take it back to the local hyundai dealership. They swear up and down it is now the tracking device on the vehicle. So between the warranty company, the dealership we bought the car from and the local hyundai dealership we get the tracking device reinstalled. We take the car not even a few days later car goes back into limp mode. We dealt with this issue since may 2020-september 2020 at the local hyundai dealership. They finally disconnected the tracking device. Now mind you the limp mode issues with the vehicle only happen when it is raining. In our dry season we experience no issues. Fast forward to june 2021 limp mode issues have returned since we are now in our rainy season. Local hyundai dealership swore up and down again it is the tracking device. I had advised them it is impossible since they unplugged it and this issue only happens in the rain. They still swore it was the tracking device. They finally got the vehicle really wet and they finally were able to see what we were talking about. So now they changed their professional opinion that it is the wiring harness. Apparently this vehicle has two different wiring harnesses. So they are suggesting we replace both, but they can't guarantee that will work. So it appears they really do not know what is wrong with the car. If it was truly wiring then why would it only malfunction in the rain and not when it is dry? how is rain getting getting under the hood and through the protective component
The contact owns a 2013 hyundai santa fe. While driving, the vehicle stalled without warning. The contact had to exit the vehicle and push it off the railroad track. The contact powered off the engine and the vehicle failed to restart. The vehicle was towed to the contact's residence. An independent mechanic came to the contact's home and diagnosed that the engine seized. The contact called elyria hyundai (located at 845 leona st, elyria, oh, 44035, (440) 324-770) and was informed that all the recalls on the vehicle were completed. The vehicle was not taken to a dealer and was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was not included in a recall. The approximate failure mileage was 144,000.
Began to smell burning smell and a few hours later low oil light came oil, stopped car and no oil noted on dip stick.added oil but poured out thebottom of car.dealer noted oil line to turbo had failed and oil was dripping onto the manifold with possible fire risk.unsure of any engine damage. ..updated 10/26/16
I was at a light, as i let go of the brake, i heard a loud clanking sound and the front of the car shook and the car immediately died. I tried to restart, made the same sound and died. Called roadside and had vehicle towed to dealership after an hour and a half being stuck at a light/intersection.i was told the next day that my car suffered a "catastrophic engine failure". No codes came up.they dropped the pan and said metal pieces fell out! i was livid! i've only had the car less than a month, only about 1500 miles and the engine went out! thank god, i just dropped the kids off to school and the road wasn't so busy as to cause an accident.i had no warnings from starting the car, no messages from blue link. Service manager at dealership states i would not have received any warning, because it happened quick which is why it is labeled as "catastrophic failure".what if this happened with my kids in the car, on the freeway, or traveling? so a replacement engine is being ordered from southern california. I don't trust it. I reported it to corporate, which sent to regional office. And i am awaiting a response. I originally requested a replacement vehicle but after reading the complaints on nhtsa, i want my money back. I don't trust this car anymore, i don't feel safe and i don't want the thought in the back of my mind that there could be a chance of something else happening! my husband is deployed right now, and what i deserve is some peace of mind and not put myself or my children at jeopardy of a possible repeat engine failure, cracked front axle, issues with acceleration or whatever else that can occur that i've read on this site.this is a definite safety issue and should not have to wait for more complaints to do something about it! please help me resolve this with getting my money back! a brand new car should not have suffered a catastrophic engine failure!
Driving on interstate up a incline in heavy traffic driving 70 mph vehicle lost all acceleration.
Engine failure. We were driving on free way and heard a knocking sound, than car just stoped and refused to start. When trying to start it makes very loud knocking sound inside the engine and doesnt start up.
After accelerating from a stop light, turning left onto a two lane 35mph road, the car seemed to downshift and would not respond to the accelerator. It continued to move forward at no more than 10-15mph jerking and lunging up a hill, causing a hazard for approaching cars. The awd light came on along with another light pertaining to the drivetrain/axle. We were able to continue a few hundred yards until a safe spot to pull over was found. The roadside assist tech suspected there may be water in the fuel system, however when loading the car onto the truck, noticed the jerking motion and insisted it should be brought in for inspection. In our first conversation with the mechanic he mentioned recalls on the vehicle. We said that we had just purchased the car after lease, 2 months prior, and during that process we asked about recalls and were told there were none.
The car went of fire on highway
The contact owns a 2013 hyundai santa fe. The contact received notification of nhtsa campaign number: 17v226000(engine and engine cooling). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer stated that there was no failure with the vehicle. The contact stated that his previous vehicle was included in the recall, and that the dealer sold him the same model vehicle with the same recall. The manufacturer informed the contact that they did not have a solution to the failure. The contact had not experienced a failure. Parts distribution disconnect.
I was driving my 2013 santa fe on the highway on april 6, 2013 and i was coming to a four way stop.i heard my engine start making a ticking sound.when i went through the intersection the noise was even louder.at that point i pulled off along side the road and called roadside assistance.my car was towed to the dealership and on april 8, 2013,the dealership called me and said that the engine had blown up.how does an engine blow up on a brand new car.this is the second incidence i have had with this car.last month the axle broke on the vehicle.for me i don't feel it is save to drive anymore.
I purchased my vehicle 2 weeks ago from hyundai of columbia in tennessee when the engine blew i was driving down the highway in alabama about 65 mphthen all of a sudden ihear a sound simular to a fan gaurd pressed up against the blade then what sounded like a cinder block hitting my car the engine stopped and i coasted to the shoulder on the 565. I checked the dipstick the once honey colored oil was black with mettalic and brass colored shavings everywere, i was able to get it towed back to tennessee. I let the dealership know what happened mike the car salesman said to bring it in so the next day my wife, toddler, and i went to the dealership to have it dropped off originally they didn't help of put in any effort to help us and the salesman was off that day the service advisor brian he said there wasnt any past recalls on this vehicle at least what showed up on their system. My wife looked up vin history and found that it supposedly had engine work for a recall. The guy still didn't help me even after i told him i will pay to have it diegnosed. Well a few days later corporate called me after i posted this story on thier advertisement they had for a hyundai sonata fe. Corporate must have called the dealership and this time they were apologetic and friendly they said bring your vehicle back back to us and we'll help you unload it and get it diagnosed. It's almost two weeks and still haven't heard from the dealership nether has hyundai corporate about the diagnosis. I just hope they fix this issue because my family and i needed a dependable vehicle.
The contact owns a 2013 hyundai santa fe. While driving approximately 10 mph, the vehicle shut off without warning. The contact called mac haik hyundai at 361-576-1221 (located at 4404 n navarro st, victoria, tx 77904) and was informed that the vehicle could not be inspected right away. The vehicle was taken to an independent mechanic where it was diagnosed that the engine failed and needed to be replaced. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 128,000.
While driving on i-95 attempting to pass another car, there was a sudden loss of power.barely managed to maneuver to the side of the road. Car would not turn over. After being towed to the dealership, dealer informed us the next day that the engine was blown and would need to be replaced.i know there was a recall for this issue because we had the car at the dealership about a week prior for them to "check" it!therein lies my complaint - i question whether hyundai's procedures for this recall are adequate.although the replacement of the engine will probably be covered by warranty/recall (we haven't gotten official confirmation yet), my safety was unnecessarily jeopardized.not to mention the cost involved for towing and replacement car rental.
I was driving on a two line highway in the country and as i went to accelerate the car engine quit. I could not restart the car. As i was pulling off to the side i saw smoke coming out of the engine or hood. I got my daughter and myself out of the car safely and once we stepped away from the car i saw an orange glow in the engine and then that glow burst into flames. I was in motion and i was driving straight without turning. I believe i was going approximately 45 miles an hour and accelerated when the car engine died. We did smell gas as i was pulling off to the side of the country road.i did not have a collision, an accident or hit anything in the road. Again, i started to accelerate and the engine died. I had control to get the car over to the side of the country road. I was surrounded primarily by farm fields and no sidewalks. I was on route 47 and i was on the straight part of the highway without any bends. I called nine-one-one immediately and they dispatched the fire department and the police department.. The fire was extinguished and the car towed to my preferred auto shop. This happened on friday, january 11th, 2019 at approximately 5:15 p.m. The temperature outside was approximately 16 degrees. I have called my insurance company and they are sending out someone to look at it.
The contact owns a 2013 hyundai santa fe. While stationary, the vehicle would not start when prompted. Upon exiting the vehicle, the contact noticed that fluid leaked into the driveway of the contact's home and smoke emitted from the vehicle. Futhermore, while driving 40 mph, the vehicle stalled without warning. Woodhouse hyundai in omaha, nebraska (located at 11540 west dodge rd, 68154) was made aware of the failure and had previously repaired the vehicle per nhtsa campaign number: 17v226000 (engine and engine cooling). The dealer requested that the vehicle be brought back in for inspection. The manufacturer was not made aware of the issue. The failure mileage was approximately 32,700.
Right before the christmas holidays our vehicle began leaking oil profusely and running hot.we quickly took to a local mechanic who told us there were major issues with our vehicle.at his urging, we promptly called your service department to look over the vehicle.we were told it would need a new motor and radiator at a cost of $10-$13k. The vehicle was 6 years old and we have maintained the vehicle regularly.early on,we were told that an oil consumption test needs to be completed, which was a complete waste of time.the car would not go 50 miles without losing 100% of itā€™s oil.we took it back to hyundai and they stated there was nothing they could do.
Vehicle started to shake and a loud rattling noise coming from under the hood just before it died right in traffic, 2013 hyundai sport 2.0 turbo towed to the dealer whereas the service rep knew immediately what the issue was, hopefully a recall will be issued and problem fixed by hyundai as there were only 55k miles on the vehicle.
On a common day two weeks ago, i was driving my 2013 santa fe and i accelerated to pass a vehicle when it instantly turned off and began to emit smoke from the engine. I parked and waited for the smoke to finish coming out with the smell of burning plastic. I proceeded to call a tow truck and then a mechanic. The mechanic checked it and told me that the engine was stuck and had to be replaced.
The problem related to the class action for the theta ii gsd engine happened to my engine (rod bearing failure). This is causing the engine to knock. Will have to replace the entire engine with less than 100k on the vehicle. Ran the vehicle normally and then parked it. Once i got back in the vehicle, i tried to start it and it would not start. I brought it to the dealer, and they came back and said there is a rod bearing failure causing the engine to knock.
Notice hesitation with vehicle when accelerating both on highways or from lower speeds on any roads.assumed this might be normal for a 4 cylinder engine, however, i am now concerned it is related to recent recall of the make, model, and year of my vehcle for engine manufacturing problems related to stalls and increased risk of crashes.
Driving down the road and the engine completely shut off without warning and there was no warning lights on the dashboard. Figured it was the alternator, changed it out and now the car makes a very loud clicking noise. Had it diagnosed and it needs new lifters along with possible machining of the pistons/head to get them smooth and the mechanic stated the car was a few hundred revolutions from seizing. Additionally there were small metal shavings in the oil when changed, was told it was a top end problem (hence the lifters).i called the hyundai dealership in dover de and they stated this was a known issue but no recall so they're not responsible for fixing it!!
The contact owns a 2013 hyundai santa fe. The contact stated that when he accelerated from a stopped position the vehicle would not engage in gears to accelerate and it would perform like a manual transmission vehicle stuck in neutral. The rpms would reeve up as a result before the vehicle would finally shift into gear to accelerate when the contact pressed on the fuel pedal. This condition would occur off and on while he drove his vehicle. The contact was able drive to his destination.he had the engine replaced before with a recall repair nhtsa campaign number: 17v226000 (engine and engine cooling) but the issue recurred again. The dealer fred beans hyundai 4465 west swamp road, doylestown, pa 18902 (215) 345-8200 stated that they would not replace the engine a second time. The manufacturer stated that same as the dealer. The replacement cost would be the contact's to pay. The vehicle was still not repaired.the failure mileage was 160,000.
While turn left into a subdivision the steering would not re-center thus the car ran over a couple of large stones lining the roadway at the entrance.the abs did not engage.finally the car stopped about 30 feet later.i was able to finally steer the car back on to the street.there is damage to the undercarriage, the inner wheel well on the right side was torn off, the left front air dam, the exhaust system, the right front wheel was damage, and a flat tire.
We pulled off the highway to get gas and noticed smoke coming from the hood. We immediately parked at the gas station and my husband, our dog and i got out of the car and within minutes the entire front of the car was in flames. Several passersby stopped and sprayed the fire with their fire extinguishers. We called 911 and the fire department quickly arrived and put out the fire, but the entire front of the car was destroyed. The front of the car melted along with the windshield from the intense heat. The police inspector came and inspected the car and took photos. The car was then towed and our insurance company took possession of the car.there were no warning lights or messages prior to the failure. The only thing we noticed was a slight hesitation in power as we climbed a hill several times in the half hour preceding the failure. My husband, my dog and i would have been in mortal danger from the fire if we had not stopped immediately and gotten out of the car. The safety of other people nearby had also been at risk if the fire department had not arrived so quickly to put out the fire as the smoke began as we were entering the gas station and parked about 50 feet from the gas pumps to escape the vehicle.we have no idea what caused the fire. The engine had been replaced by hyundai due to a defect that had caused it to fail about 2 years prior to the current failure.
Purchasing the hyundai santa fe 2013 was the biggest mistake i made. Since purchasing the vehicle i have spent over 5k in repairs, towing, and car rentals. First i was made to believe if i change all the oil and did all updates to the filters my car would stop stalling and shutting down on me that didn't work. Then my car shut down on the highway with my kids in the car almost killing us on the highway. I was told it was the wastegate needed changing. Then it shut down on minutes i exit my home in delaware and i was told it was the alternator and the battery. I was terrified to get in that vehicle and so was my family i filed several corporate complaints over the 2 years i have been ignored and not offered help. I have ask hyundai to repurchase the vehicle but refused so i had no choice but to take the vehicle back that was in june with the promise and guarantee the car was finally fixed and i was safe. In the end of july i was driving on the i 495 about 40 miles per hour on the highway in the middle lane all of the car just stops in busy traffic a large freight truck was behind me honking to move he almost crushed me he swerve to side barely missing i was beyond frightened cars was flying by shaking the car it was on the hottest day i had no ac and my asthma was flaring up. I beg hyundai to pick there vehicle up i was denied i called my triple a and they got the car. Now i'm being told it's the engine it's due to a recall that they supposedly already had repaired. I am told it will take 2 months for the repairs and i'm paying for my own rental. Hyundai consumer affairs denied taking there car back. I cannot get in this vehicle again. They refuse to give me paperwork on the recent incident when the engine fail. I fear for my life and my safety i am in desperate need of help please.
2013 hyundai santa fe sport 2.0t turbo with complete engine failure at 75000 miles.on 12/5/16 at around 7:00 pm, while driving on the highway, smoke started to come out of the car. After pulling over, large amounts of smoke was coming out of the tailpipe. We cut off the engine and had the car towed to autonation hyundai mall of georgia in buford georgia. On 12/6/16, we received a call from the service advisor stating the engine was blown, and that a replacement was needed, but that it will not be covered under warranty. A call to hyundai national customer car (s/w [xxx]) at 8006335151-case 9790795, produced no results as [xxx] stated that the repair will not be covered by hyundai in any way, shape, form, or amount.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Purchased 4/9/2020. Had to buy battery within 1 month. Then rebuilt engine had to be installed and now i am having to put 1 quart of oil in the vehicle daily due to oil leaking under vehicle constantly which i have had to do for 1 full week until tomorrow when dealership agreed to service vehicle again!
Using the car in eco when entering the interstate i'm speeding up my car goes higher in rpms and is not shifting to correct the change and i'll have to flip it into manual and shift into a higher gear. This has happened at least 3 times and does not happen every time but the first time almost got me hit by a car because i couldn't slow down due to timing and also was not speeding up correctly due to the car not auto correcting.
The contact owns a 2013 hyundai santa fe. The contact stated that while traveling at unknown speeds, the vehicle suddenly stalled. The vehicle was taken to the dealer but the failure could not be diagnosed. The vehicle was not repaired. The manufacturer was not contacted about the failure. The failure mileage was 320.
2013 hyundai santa fe. Consumer writes in regards to engine shutting off while driving. *ldthe consumer stated metal shavings were found in the oil pan and cylinder head. The engine needed to be repaired. The consumer sold the vehicle due to not being able to pay for the repair cost. The manufacturer was notified, but did not offer any assistance. The consumer requested to be reimbursed $14,674.27 for damages and losses.
I drove to work and pulled in the parking lot the sante fe acted like it was hesitating. I checked everything and immediately drove it 1 minute across the street to firestone. They said it was compression in the 4th cylinder and changed the oil incase i needed to drive it to a dealer. I chose to tow. They uncovered the similar problem. They sent it up to warranty and it was denied twice. They dealer and the hyundai spokesperson for the dealer were shocked. I then spoke with a lesson to the warranty company and they refused again as it wasn't the "bearing".however the car engine was not torn apart to know, the cylinder is connected to the bearings, and the engines are proven junk over and over. A few years ago i had a recall for the oil had it fixed and was given a engine warranty to 120000 miles. I have 96000. But because now they have a "new" issue they are only covering if it's specifically the "bearing".which they domt know for sure as they have taken the engine apart. And the dealer informed that if i would have brought in the car a few days prior it would have been covered. They had replaced engines for this exact problem. However my car was denied 1 day before the "new" rule went out to dealers. How shady is this. Now i have a 15000.00 piece of junk that hyundai won't even attempt to make right.
Vehicle will not fill past 3/4 tank. If you stay at pump and keep clicking it will overflow and eventually fill but, then engine light appears and must to return to dealer for service. Many parts have been installed in an attempt to fix but nothing works. Electronic steering exceptionally vague in any of three settings, trailer connector not functioning.vehicle engine almost cuts off at times.
Merged into i-95/thruway from dunkin donuts and noticed the vehicle having difficulty going up slight hill. The vehicle wouldn't accelerate and had a light new noise. I pulled onto the shoulder and noticed a check engine light. Put the vehicle in park, open the hood noticed heat coming from under the hood but nothing noticeable. Tried to turn the vehicle back on and it wouldn't turn on. Had the vehicle towed to nearest mechanic who said they wouldn't touch it because it seems like an engine issue and take it to hyundai. All the hyundais nearby were closing and couldn't help for 2 days. Had my vehicle towed back to my borough almost 2 hours away. Vehicle is currently sitting the hyundai service to be looked at in 2 days and no guidance on what to do in the meantime besides call your insurance. Thankful we caught the issue and pulled over before it completely shut off. Otherwise 5 people including a 4 year old would have been in an accident with another/other vehicles because the vehicle would not accelerate or turn on after i pulled onto the shoulder. The vehicle has 42,000 miles on it, purchased cpo 4 years ago at hyundai along with tlp and full coverage. First time this car ever gave us any issue. No warning signs between the dunkin and the incident 4 miles of gut feeling saying pull over something is not right.
The contact owns a 2013 hyundai santa fe. The contact received notification of nhtsa campaign number: 17v226000 (engine and engine cooling); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. While driving approximately 65 mph, the speed reduced significantly and the check engine and engine cooling warning indicators illuminated. Smoke appeared from the rear of the vehicle. The contact pulled over and turned off the vehicle. The contact restarted the vehicle a couple of times; however, the warning indicators remained illuminated and the engine made a kicking noise. The vehicle shut down and was towed to the dealer where it was diagnosed that the engine failed. The manufacturer was made aware of the failures and opened case number: 10192460. The approximate failure mileage was 65,109. Parts distribution disconnect.
I was driving my 2013 hyundai santa fe had sudden loss of power and noise coming from the engine. Vehicle was pulled off the road and towed to the local hyundai dealership (clermont, fl) .there was no oil spill or leaks on the exterior of the engine. No warning lights came on inside dashboard. How does it go from running fine, to just going up hill and having loss of power, making noise and when towed to the garage engine is blown. 5 years old car with 105000 miles is unacceptable. I hope hyundai do the correct thing and fix it . The is more than 233 complains about the same problem and i dont see then taking action.
While driving i turned the corner going roughly 7 mph and my car just completely stalled out.i was able to get it back started but drove it home and didn't want to risk taking it out on a major highway or street.
The contact owns a 2013 hyundai santa fe. When the contact attempted to start the engine, it turned over and took more than one attempt to start. Also, the check engine indicator illuminated. The vehicle was taken to an independent mechanic who stated that the check engine light illuminated because the vehicle may not have an authentic fuel cap. The vehicle was not diagnosed or repaired. The manufacturer was not made awareof the failure. The failure mileage was 98,600.
The contact owns a 2013 hyundai santa fe. The contact stated that while driving at an undisclosed speed, the vehicle stalled with the check engine warning light and several other unknown warning lights illuminated. The contact pulled the vehicle over to the shoulder and inspected the vehicle. The contact stated that there was a large quantity of oil underneath the vehicle. The manufacturer was made aware of the failure and stated that the vehicle was included in nhtsa campaign number: 17v226000 (engine and engine cooling). The vehicle was towed to the bill hood ford located at 1500 n morrison blvd, hammond, la 70401 where it was diagnosed that the engine failed and needed to be replaced. The vehicle was not repaired. The failure mileage was approximately 168,000.
My neighbor sold me my car.so he usually will take it in for my oil changes to save me the trip.he picked my car up as usual and headed to the dealership, which is about 25 miles away.he called me less then a half hour later saying the car was broken down on the side of the road.i was livid.the vehicle was towed to circle hyundai of shrewsbury nj.they did not touch the car the afternoon it came in.that upset me even more.the next day i finally received a call in late afternoon that the engine suffered a "catastrophic failure:"my engine was seized.i was told my oil level was fine.my oil was clean.the could not explain the cause of what caused the failure.i was informed that a new engine would be installed.a long block.i have not heard from the dealer since. I have to say, i drive allot for my work.i also take at least two cross country trips a year.i don't trust this vehicle anymore.i feel i am entitled to a new vehicle at what my current load due amount is.how can i trust this car to get me to my job?i shoot weddings for a living.i am pretty sure a bride is not going to want to hear about my car engine seizing, that is why i missed her wedding ceremony.hyundai should make this right!!!
The contact owns a 2013 hyundai santa fe. The contact stated while driving 50 mph, the vehicle stalled with several unknown warning lights illuminated. The vehicle was taken to hyundai of north charleston (8485 rivers ave, north charleston, sc 29406) where it was diagnosed with the engine needing to be replaced. The contact also stated that metal shavings were found in the oil pan. The vehicle was not yet repaired. The manufacturer was informed of the failure and agreed to pay a partial amount for the engine replacement. The failure mileage was approximately 74,374.
I have brought this car to my local hyundai dealership at least 4 times within this last year with the most recent time being about a month ago, about a knocking noise coming from my engine that was so extremely loud when driving. The car hesitates and/or stalls everytime the knocking noise is present and, each time i bring it to the service department theytell me nothing is wrong with the car. The one time i brought the car for that problem they told me it was my rotors that needed to be resurfaced and charged me a few hundred dollars to "fix" it only to one week later have the knocking present again. I do not fell safe in this car driving always afraid that i'm going to stall outwhile im driving on the parkway or any other kind of highway where high speeds are present. Also, three things within the last month that is electrical has completely gone on the car one after another. My car is once again getting fixed which i was just informed will be another few hundred dollars. My car is a 2013, i shouldnt be having the problems im having and shame on lester glenn hyundai for telling me numerous times nothing was wrong with my engine when the exact problems im having are identical to the recall. Any documentation you need is at the dealership in their computer systems.
When driving on the freeway, vehicle lost power and shut off, smelled and saw smoke coming from the vents. Pulled to side of road and opened hood to check engine and flames shot out, closed hood and truckers ran over with fire extinguishers and called fire department. Within 5 minutes vehicle was totally engulfed and fire department had arrived and could only prevent flames from spreading to surrounding environment. Vehicle was totally consumed by this catastrophic fire. Called hyundai corporate offices in california to report it as the vehicle is under warranty and was asked 'what do you want us to do?'. Received the impression that they were not going to do anything about this.
In 2018 i became a victum of idenity theft, synthetic idenity theft, complete misuse and abuse of my ssn by finacial institions, criminlas , using my idenity against me where i was denied almost a year worth of employment because i had hackers, scammer, theives in my policies , policies i never had, i gotten the papework later in 2018 about the recall on the enging on this make and model, i was being dooped by the adminstration, when they knew this car was in 2017 was burning oil at 75,000 miles when i tried to trade it in, not only that but in 2017 all this idenity theft and synthetic idenity theft was going on which i did not understand, but i had a jerk falsify my documents, and i kept the orginals , i also had someone sending my information and my emails into the underground market, i also had signs of mail theft and fraud linkimg to synthetic idenity theft, im still fighting this jerks everytime i take this car to the dealer locally the car is worse , i swear they have been messing with it instead of resolving it, this has been ongoing for three years and i've about had with it, if it shows all the way to corporate on the title of fountain valley ca, a diff synthetic idenity then it's apparent someithing isn't right, could you live on under 2400.00 in a year a mother w children because of this , i'm quite frankly couldnt because i could not stop it, you can't control sythetic idenity theft it's impossible, i'm sick and iired of liars, cheats and criminals abuse my name my snn, causing me harm n distressthis was going on in 2017, but2018 these jerks would send me in circles and charge me for something i already know what's going on with it, but just to cheat there customsers as far as i'm concerned it's not funny, sick n tired of the games! its cruel and inhumane and this car is not safe to drive no remedy for nothing , it stalls in motion, doesn't drive
Originally i drove this vehicle which is mostly driven by my wife on the week of 27oct20. I noticed a few times something smelt like it was burning, i couldn't decipher if it was a burnt oil or electrical smell. While driving down the road with my kids in the vehicle the engine just shut off, i was able to throw it into neutral and press the start button and it started right back up as i was rolling down the street. It did this two more times before i got to my destination. I brought it to the dealership that friday, 30oct20 for an oil change and for them to look into it. It was at the end of the day so they had no upper technicians to check it out but they did perform an oil and cabin air filter change and asked that i bring it back. 3 weeks later on 19nov20 i was driving my kids again when the engine started to knock and shut off again. I had the vehicle towed to the dealer on 28nov20 after looking into this issue and reading a bunch of articles about hyundai & kia being fined for not responding to a recall which stated debris from manufacturing could restrict oil flow to connecting rod bearings, which is exactly what the knocking in my engine sounds like, potentially causing the four-cylinder engines to stall or catch fire. I have had all of this minus the fire thank god! but, now the it makes sense about the burning smell i was smelling. I believe all these issues are tied into campaign#/recall 162. For this recall a sensor should've been installed in my vehicle back in 2017 according to service records that should've indicated this issue and alerted me. Even to the day it was towed to the dealership the engine would run, knock but not one service light would light up on my dashboard. I'm still waiting for a hyundai representative to come and inspect my vehicle as it has not moved since it was dropped off with the dealer.
The contact owns a 2013 hyundai santa fe. The contacts wife stated while driving at 55 mph, when the vehicle started smoking and was accompanied by a knocking noise coming from the engine compartment. The contact was able to pull over and power off the vehicle. The contact stated no warning light was illuminated. The vehicle was towed to a local dealer (major hyundai 1534 n 9th st, stroudsburg, pa 18360 (570) 972-2578) where it was diagnosed with needing engine to be replaced. The vehicle was not repaired. Upon investigation, the contact associated the failure with, nhtsa campaign number: 17v226000 (engine and engine cooling) however the vin was not included.the manufacturer was informed of failure and the contact was awaiting a response. The failure mileage was approximately 95,000.
The contact owns a 2013 hyundai santa fe. The contact received notification of nhtsa campaign number: 17v226000 (engine and engine cooling) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The hyundai motor american of huntington beach, california, 92647 was made aware of the recall and stated that they had no prior knowledge of the recall. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Part distribution disconnect.
2013hyundai santa fe. Consumer states issues with hesitation and stalling when accelerating. *tgwthe dealer informed the consumer the problem was caused by electronic fuel injection, which was common among several brands of automobiles and there was no fix for the problem.the hesitation at acceleration occurred at slow speeds while turning and the engine would momentarily stall.
Vehicle was in the dealership for safety recall campaign 162 on 11/6/19.dealership instructed me to get an oil change, drive my vehicle, and return every 700-1000 miles to have oil levels checked.i complied and drove my vehicle on a short trip on 11/8/19.at approximately 8:30 pm, as i was driving down the highway, my vehicle's engine seized and i lost all power to my vehicle.my wife and 2 children (4 and 6) were in the vehicle.we were able to coast off of the road and into a gas station parking lot.i contacted the manufacturer and was told that it would be my responsibility to tow the vehicle, find immediate transportation, and pay for a rental vehicle until it had been determined that the engine failure was due to hyundai safety recall 162.i feel that my family's safety was unnecessarily put at risk as i had my vehicle at the dealership two days prior for this exact recall.the original dealership examining the vehicle is checkered flag hyundai.because i was out of town, my vehicle was towed to tysinger hyundai where it is currently located awaiting an engine replacement.
I was driving the vehicle had just merged off the highway and noticed that all the lights on the dashboard flashed and the vehicle had stopped while i was driving still in park. I tried to put the car on in park but it wouldn't allow me to the car rolled back while still in drive. I cut the car off and back on again and was able to get to the next light where the car cut off completely still in drive during oncoming traffic again. The passenger driver was able to put the car in park turn the car off and back on place the car in reverse into an parking lot where i called for a tow truck cause the car would never start back up. Was told that the engine locked up on after having several mechanics look at the vehicle and still today i have a car that i just purchased in may and can't drive due to the engine locking up.
I was driving my 2013 hyundai santa fe had sudden loss of power and noise coming from the engine.vehicle was pulled off the road and towed to the local hyundai dealership where all of the service work has been done.they informed me that the engine had blown do to a sudden loss of oil pressure.there was no oil spill or leaks on the exterior of the engine.no warning lights came on inside dashboard.how does it go from running fine, to just going up hill and having loss of power, making noise and when towed to the garage engine is blown.
The contact owns a 2013 hyundai santa fe. The contact received notification of nhtsa campaign number: 17v226000 (engine and engine cooling). The contact stated that the part was not available within a reasonable time frame to schedule the recall repair. The interim recall notice from the manufacturer did not give a specific date for when the part would become available. The contact was unable to determine when the vehicle would be repaired by a dealer. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact was experiencing an abnormal noise progressing from the area of the engine for over a year while. The manufacturer still had not provided the parts to the dealer. The contact had not experienced a failure. Parts distribution disconnect.
What i am about to describe happens randomly. The only discernible pattern is that it happens when accelerating from rest or from slow speed. It has happened about 15 times in the first 800 miles of driving. When i begin to accelerate slowly forward from rest or from a slow forward roll there is no response. It feels like the engine has stalled, but hasn't. Continuing to push down brings no result. After approximately a 2 to 5 second delay, the rpms begin to build up rapidly. The first two or three times it happened i suddenly surged forward in a very dangerous manner. The real problem, however, is that with following traffic expecting me to accelerate and continue to accelerate and i suddenly stop accelerating without having applied brakes, thus activating brake lights, there is a rear end collision waiting to happen. Here is an example from last night. I was rolling slowly in a left turn lane, foot off the gas, waiting for oncoming traffic to clear. It did and i begin the turn simultaneously pressing down on the pedal--no response. Let up and pressed down again--no response. I let up again, rpms came up, i pressed down again and proceed normally into a parking lot. I was perpendicular to 3 lanes of oncoming traffic and dead in the water for maybe 3 to 5 seconds. Essentially the same thing has happened while accelerating out of a u turn and also coming out of a slow right turn. It happened while accelerating slowly through an opening security gate. I have left the car with the dealer overnight so they could drive it and hook it up to their error code machines. They could not observe the issue or diagnose the problem. Nonetheless, it is real and very dangerous. It has been a matter of pure luck that no one has been close behind me during any of these power losses. I hope this report is useful. I would be happy to talk to anyone who might want more information.
Complete engine failure at 105k miles, oil was present in failed engine and was not the cause of engine failure. 5 months and i am still waiting for a new engine from hyundai.
The contact owns a 2013 hyundai santa fe. While driving 25 mph, the engine seized. The contact had to wait two minutes before it was able to start again. In addition, the contact heard an abnormal noise coming from the vehicle approximately six months ago. The contact called millennium hyundai at 516-282-3800 and the manufacturer and was informed that the failure was not due to a recall and could not be diagnosed or repaired for free. The vehicle was not diagnosed or repaired. The failure mileage was 95,000.
The contact owns a 2013 hyundai santa fe. While driving 65 mph, an abnormal noise emitted from the engine. The contact pulled over to the shoulder and the engine stalled. The failure occurred without warning. The vehicle was towed to the dealer where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 123,271. Updated 05/10/17*lj
I've had a 2013 hyundai santa fe gls for about six months (purchased new on 3/3/14). Several weeks ago around 8/22/14), when i tried to rapidly accelerate on to the interstate from the on ramp, the engine revved up to 8-9k rpm but it felt like the clutch/transmission never engaged and i could not accelerate.after letting my foot off the gas and retrying, the car 'bucked' and eventually, i was able to accelerate at a slower rate.this continued to happen several times over the next week.i took the car in for service and was able to demonstrate the problem to the mechanic.i was initially told it was the high resistance fuel pump which was replaced but as soon as i left the dealership and tested the car, the same issue happened.i brought the car back and a week later, they've told me it is the low-resistance fuel pump and fuel line.i am very concerned that they keep replacing parts without any improvement in the vehicle.i have not made any changes to the way i drive the vehicle and this was definitely not happening the first five months that we owned the vehicle.
The air conditioner cuts off for no reason which causes the heat inside the vehicle to go extremely high causing us to pull over to the side of the road to restart the vehicle.this can be dangerous as there is not always a good place to pull off. If you don't pull off to restart the vehicle temperatures can rise to 100+ degrees very quickly especially here in florida!
The contact owns 2013 hyundai santa fe. The contact stated that while driving at 30 mph, the vehicle stalled without warning. The contact restarted the vehicle and the vehicle resumed normal operation. On a separate occasion, the contact's husband was driving at 60 mph and the vehicle stalled without warning. The contact's husband was unable to restart the vehicle. The contact's husband called sterling mccall chevrolet (17800 north fwy, houston, tx 77090) where the vehicle was purchased and the contact was informed that the dealer was unable assist with the failure. The contact's husband had the vehicle towed to their residence. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure and referred the contact to the local dealer for assistance. The vehicle was taken to an unknown dealer however, no assistance was provided. The contact was concerned that she was not informed that the vehicle was included in nhtsa campaign number: 17v226000 (engine and engine cooling) prior to the failure. The failure mileage was unknown.
In an emailed response, the hyundai motor corporation is deflecting a malfunction and possible safety issue with its redesigned 2013 model vehicles? bluetooth functionality to wireless carriers and/or phone manufactures? equipment when it is evident that the issue is with their component(s).issue:- at approximately the 14:45 to 15:00 minute call duration, the vehicle's bluetooth mutes the drivers? communication.this causes an undue necessity for the drivers to manually manipulate the vehicle?s components or the drivers? personal handset, to continue the communication.the type of phone and carrier determines the extent of the drivers? unnecessary action.this distraction undermines the safety benefits associated with bluetooth hands-free motor vehicle operation.evidence:- various phone manufacturers? handsets (thru multiple carriers) exhibit the same issue.furthermore, internet research finds the same problem being reported by different 2013 hyundai vehicle owners. Http://townhall-talk.edmunds.com/direct/view/.f202db3considering the consequences of distracted motor vehicle operation this issue should be considered by the nhtsa for further review.
6/25/13 my wife was traveling approximately 45mph on a 95 degree day (florida) when the air conditioner briefly blew hot air then stop producing any air period. The a/c light turned off and none of the other buttons would work. She took it to the local hyundai dealership where they kept it for the day. She was advised they were unable to duplicate the incident, the vehicles computer did not show any errors, and the air performed properly for them. 7/10/13 my wife was traveling on the interstate at approximately 70mph and the air conditioner stopped blowing again. The a/c light was not illuminated and the air flow dial would not respond. She took it to the local dealership again and kept the vehicle running for the service tech to view. The service tech was dumbfounded by the incident. The vehicle was turned off and restarted and the air began to blow without issue. We have not picked up the vehicle yet but will update when its returned.
The contact owns a 2013 hyundai santa fe. The contact stated that the air conditioner was activated and failed unexpectedly. The vehicle was taken to a dealer on numerous occasions, who was unable to duplicate the problem. The manufacturer was not notified of the failure. The approximate failure mileage was 2,000.
The contact owns a 2013 hyundai santa fe sport. The contact stated that at night on dark mountain roads the headlights prevents you from seeing the side and cross roads.the dealer was not notified.the manufacturer was made aware of the issue.the contact had not experienced a failure.
I recently bought my wife a 2013 hyundai santa fe sport 2.0t.after having the car for several days i noticed that it did not havedaytime running lights.i checked the owners manual and it said that some models had them.the car i bought was the top of the line model so i felt that the car should have them.i called the dealer and they checked their inventory and said that this model does not have them.i thought that all cars had them. I consider this to be a serious safety issue.## vin failed
Ever since i have had this vehicle the driver side break light has gone out. I keep replacing the bulb but i find out it's the socket. As well the driver side parking light the halo over the front light has gone out this has to be a defect please help me to understand how this keeps going out. The halo cannot be repaired easily.
Have been noticing occasionally the front windshield wipers do not return to their "parked" position.they will occasionally stay too far up by 2 to 3 inches.when parked, they should be below the hood line tucked nicely to the wiper cowl.i have found on about 5 occasions since owning this car that the wipers are up as opposed to parked down correctly.the driver seat also rocked quite a bit when first purchased.two of us drive the vehicle, neither of us are overweight at all.we got the seat track assembly under the driver's seat replaced.this helped the problem alot, but the seat still wobbles enough to be annoying.have also noticed on other santa fe's that the fog lamp bulb shield (inside the lens assembly) appears melted, as it dangles down far too low and causes the fog light output to be incorrectly aimed.
Driving visibility during darkness and/or rainy conditions is significantly reduced due to dim and low beam direction of said vehicle making driving with high beams the only way to safely drive at night.
2/10/20 my right low beam headlight keeps blowing out.we have replaced the light 3 times in less than a week. Our mechanic suggested that i report this problem to the nhtsa to see if there is a recall on this problem.my light is out again!!! this is a serious safety problem. Cannot see the right side of the road unless i use my high beams.
Driving down the street and all the interior lights come as well as the rear tailgate unlocks this is very dangerous.
I cannot see at night with my headlights.steering is very loose.
2013 hyundai sante fe.consumer writes in regards to low beam headlights problem.the consumer stated when driving at night, the front windshield had a line and shadow at about half way point to the top that was a darker shade and as a result it was very dark and very hard to see, especially on poorly lit roads.
The headlights are directed downward such that they do not sufficiently illuminate the roadway. Exceeding speeds of approximately 35 mph at night on a level surface requires over-driving the headlights; high beams must be used at all times at greater speeds to drive safely. The company refers me to the dealership and vice versa; while they each acknowledge that this is a common problem, neither is willing to take steps to rectify the issue.
My headlights keeps blowing less than 6 months after being replaced.
Car burned oil putting 2 quarts back in it every week/ topping it off. Oil light doesn't indicate oil is getting low and or does it come on. Left side of steering wheel controls don't work at all. What's the point of the bluetooth if you cant use the important part of the function that's supposed to help. Both in motion and stationary.
After starting the car, the warning lights for defective abs,esc and dbs (may) stay on.sometimes after starting the car,these light go off. Hyundai had previously replaced abs sensors on the vehicle.
Fuel tank shuts gas pump off 3/4 full. Can not fill up gas tank. Purchased suv new in dec 2012, had this issue from first fill up. Went to dealer service once and they told me everything was working fine. It is currently 20 feb 2013, since my driver side blinker doesn't work (not the bulb) i had to take back in for service. I had them look at the fuel tank issue again. They are now seeing the problem and are replacing the fuel tank. I am writing this because i saw there were other people out there with the same issue and wanted it recorded in hopes that hyundai will do a recall.
The vehicle has never displayed correct mpg. The digital read out that "tells" you your average mileage is always 2 or 3 miles off the actual mpg. I reset all the settings every fuel up. It 'tells" me i'm averaging 21 mpg, but when i check it multiple times it's actually 18mpg. The vehicle is supposed to ge 21/29 and i now have 15,000 miles on the car and i've never gotten more than 19 in town or about 27 on the road and those are few and far between. Yet, the gage is always inaccurate by 2 to 3 mpg. I feel that is very deceiving. If you didn't check it yourself, you would think it's getting the gas mileage it's supposed to, but the readouts are wrong. I don't know if it's deliberate or a calibration issue. I took it to the dealer, but they claim everything is fine. If i'm supposed to file this complaint with another agency, please let me know.
Purchased car 7/2013. Brought car to lester glenn hyundai at toms river nj for service on 3/5/2013. They had vehicle for 3 days which included other repairs. In the past 3 months, the digital readout that shows remaining miles to fuel capacity is not accurate or close to it in comparison to other fuel gauge that shows fuel in tank. The gauge reads only 250 to 270 miles distance when i refueled my car to the brim. Dealer said it shows this readingbecause of my driving habits. I'm the only driver and treat this card with kid gloves and do not drive fast or sudden stops (64 age). If you divide the fuel capacity in the tank 19 gallons by 270 miles gives you 14.2 miles. The gauge on my dashboard for average miles per/gallon is 23 miles. If you calculate 23 miles by 19 gallons results show 437 miles. I called corporate hyundai yesterday case # 6456349 and they couldn't help me or explain the reasoning behind the problem other than my driver habits. Either the gauges are defective or worse the mileage reported to epa/dot is false and not 18 city and 24 highway miles as shown on window sticker description when i purchased the car. Please help me because hyundai will not respond to my concerns and factual complaints. The service representative gave me a blank look when they return the car to me when i showed them the gauge after servicing. Could not explain and recommend resolution! when exiting the dealer, i ran into another person with similar complaint about fuel gauges giving conflicting information. Please help me because hyundai doesn't listen to little guy consumer. Thank you in advance for your help and assistance.
Vehicle delivered as new, immediately upon attempting to pump and fill gasoline tank, the pump clicked as full.however, gasoline gauge on dash only would and continues to show 3/4 full. There have been numerous attempts and replacement equipment to address and eradicate this situation and nothing has corrected the situation nor does hyundai have any answers available to correct this situation. The vehicle has been in my favorite hyundai service facility for many days and when finally returned the only answer i was given, was that the vehicle is an early production of the model and they have had some of same problem. In addition the electronic steering is a great disappointment as it is quite difficult to keep the vehicle on a true straight pathway no matter what the composition of the pavement. There was some sort of alert from the factory on an adjustment however and was addressed but is still terrible. Then there's an issue on the hitch whereby then trailer prep wiring was included on the invoice, installed by the selling dealer and the servicing dealer feels it not there duty/responsibility to repair it. I have been a hyundai customer since 2001 as this is a very great disappointment and besides safety issues. These issues must be cleared up asap by both the hyundai manufacturer and straightened out with their dealers. Please ! i would think the manufacturer admitting they know of the problem and cannot solve it they would replace my exact vehicle as i purchased it equipped and take back this one. They know of the problem so just simply replace my vehicle without any charges to me now!
Vehicle stalls in traffic.no warning signs.
Our hyundai sante fe sport smells like gasoline. The odor is very loud and nauseating. We parked it outdoors and the smell is still very loud and immediately noticeable from inside the vehicle and even walking by. We looked it up and saw an article in consumer reports (by [xxx] on may 18th describing this same thing. The article states the cars are being recalled however, we had our vehicle towed to thornton road hyundai and were told there is no recall. They have diagnosed it as a leak in the top valve of the cover gasket and are charging $365 to repair it.additional note - on july 8th, as we drove from atlanta to orlando, we witnessed a silver hyundai sante fe sport on fire (completely engulfed in flames) on the highway.we are very concerned and would like for this concern to be taken seriously.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
This issue seems to be well documented by others on the internet.when pumping gas, the fuel tank acts like it is full causing the gas pump to shut off.however, the tank is only about 3/4 full.if you are patient enough, you can eventually fill up the tank by trickling in gas, waiting a couple of seconds, trickling in some more gas, etc.this appears to be a known problem but huyndai service centers fail to recognize this as an issue.it appears that some individuals have had their tanks replace.1 complaint indicates that the service center indicated that a piece close to the filler hose had "melted".sounds like it may be time for nhtsa to step up and do some further investigation.
2013 hyundai santa fe 2.4 is having major steering issues. At speeds above 45mph the suv sways all over the road and is almost impossible to maintain control of. If you have any type of wind the suv will change lanes and if you slightly correct it over corrects. I have checked the tire pressure and the tires show no signs a wear. Also the fuel tank will only fill 3/4 full then you have to wait and ever so slowly put the remaining 1.5-2 gallons in. The mpg is horrible only getting 20mpg at best on the highway. The eco mode drops the fuel economy down to 18mpg when activated. I have not been able to take it to the dealer ship due to work and cannot go without a vehicle.
The contact owns a 2013 hyundai santa fe. The contact stated that the fuel gauge provided inaccurate readings. The manufacturer was made aware of the failure. The vehicle was repaired. The approximate failure mileage was 2,000.updated 05/23/13*ljthe consumer statedthe vehicle was repaired on may 6, 2013. The gas tank assembly unit and fuel pump was replaced. Updated 05/28/2013
2013hyundai santa fe. Consumer states issues with hesitation and stalling when accelerating. *tgwthe dealer informed the consumer the problem was caused by electronic fuel injection, which was common among several brands of automobiles and there was no fix for the problem.the hesitation at acceleration occurred at slow speeds while turning and the engine would momentarily stall.
The contact owns a 2013 hyundai santa fe. The contact stated that the fuel gauge provided inaccurate readings. The manufacturer was made aware of the failure. The vehicle was repaired. The approximate failure mileage was 2,000.updated 05/23/13*ljthe consumer statedthe vehicle was repaired on may 6, 2013. The gas tank assembly unit and fuel pump was replaced. Updated 05/28/2013
The contact owns a 2013 hyundai santa fe. The contact stated that after the vehicle was repaired per an unknown recall, it began leaking fuel and was unable to be driven. There were no warning indicators illuminated. The contact took the vehicle to shaker's family hyundai (674 straits turnpike, watertown, ct 06795) to be repaired again. The manufacturer was contacted. The failure mileage was approximately 74,000.
On 11/02/2020 my hyundai santafe sportbroke down. I was told by the mechanic at universal hyundai that the 4th cylinder was missfiring and that gasoline was spraying internally. I have always taken care of my car and have changed oil regularly and have never had a single issue with the car. After some investigation i gound that hyundai had two recalls ( 164 and 194)i was told by the rep at universal hyundai that my car would need a new engine and that it would be covered under the recall.however hyundai ended up going back on their word and said my egine would not be covered under the recall and they wouldn't pay for anything.
We pulled off the highway to get gas and noticed smoke coming from the hood. We immediately parked at the gas station and my husband, our dog and i got out of the car and within minutes the entire front of the car was in flames. Several passersby stopped and sprayed the fire with their fire extinguishers. We called 911 and the fire department quickly arrived and put out the fire, but the entire front of the car was destroyed. The front of the car melted along with the windshield from the intense heat. The police inspector came and inspected the car and took photos. The car was then towed and our insurance company took possession of the car.there were no warning lights or messages prior to the failure. The only thing we noticed was a slight hesitation in power as we climbed a hill several times in the half hour preceding the failure. My husband, my dog and i would have been in mortal danger from the fire if we had not stopped immediately and gotten out of the car. The safety of other people nearby had also been at risk if the fire department had not arrived so quickly to put out the fire as the smoke began as we were entering the gas station and parked about 50 feet from the gas pumps to escape the vehicle.we have no idea what caused the fire. The engine had been replaced by hyundai due to a defect that had caused it to fail about 2 years prior to the current failure.
The contact owns a 2013 hyundai santa fe. The contact stated they would hear a knocking coming from the engine of the vehicle and the check 20v1442th smoke beng seen due to a fuel injector failure. The contact stated that excessive smoke would come out from the exhaust of the vehicle. The contact took the vehicle to a certified mechanic who diagnosed that the alternator and fuel injector failed and needed to be replaced. The vehicle was repaired. The failures continued. The contact took the vehicle to the dealership (huntington beach hyundai address: 16751 beach blvd, huntington beach, ca 92647 phone: (714) 594-5604) who diagnosed the vehicle with the diagnostic code failure: p0299, which, states that the vehicle's under boost turbocharger had failed and needed to be repaired. The vehicle had not ben repaired. The manufacturer was made aware of the issue and opened a case regarding the matter. The approximate failure mileage was 131,000.
The contact owns a 2013 hyundai santa fe. The contact stated that the fuel gauge failed without warning. The failure would recur whenever the contact refueled the vehicle.the vehicle was taken to an authorized dealer multiple times and they were unable to diagnose the failure. The vehicle was not repaired.the manufacturer was made aware of the failure.the approximate failure mileage was 2,500.
First we heard what we thought was making a belt loose driving down the road in our local area of denver, then suddenly acceleration was not happening. Giving it gas and nothing. Check engine light came on. Made it home, thank goodness as acceleration was intermittent( and nothing over 25mph) but immediately had it towed to mechanic. Mechanic fixed one sensor and more problems arose. He felt it should be a warranty item but surprisingly its not. Now he thinks the resolve will be in the form of replacing the engine as he's run every other diagnostic test he could.
Driving on interstate up a incline in heavy traffic driving 70 mph vehicle lost all acceleration.
When driving on the freeway, vehicle lost power and shut off, smelled and saw smoke coming from the vents. Pulled to side of road and opened hood to check engine and flames shot out, closed hood and truckers ran over with fire extinguishers and called fire department. Within 5 minutes vehicle was totally engulfed and fire department had arrived and could only prevent flames from spreading to surrounding environment. Vehicle was totally consumed by this catastrophic fire. Called hyundai corporate offices in california to report it as the vehicle is under warranty and was asked 'what do you want us to do?'. Received the impression that they were not going to do anything about this.
Trying to pull over at parking lot, the engine was suddenly stopped at about 16:00 on the day of may 15, 2016. Tried several times for restart, but in vain. Battery status was good.called service dealer and they couldnt get the cause of the malfunction, they sent my car to the upper leveled service workshop.the shop manager said his hands are tied in this case and explained accumulated metal(aluminum) particles blocked the fuel flows of high pressure pump of the fuel supply system. And the car needs replacement of whole fuel supply system from fuel tank to fuel pressure pump.during the 4 years of occupation of the car, i have driven the car invery normal and regular manner. At every 7~8,000 km, fuel filter was replaced with new one.the accumulation of the metal(alumnum) particles seemed come from the defective part during the manufacturing by factory.if this occurred during the road operation, sudden engine stop may cause a crash, injuries, deaths. Now the drivers is in a serious mental condition of deep concern on the possibly fatal crash, even not occurred.the real problem is they dont know the exact reason of the metal particles accumulation in the fuel supply system. Because they dont know the real cause and the warrantee period completed, the car owner is responsible for the repair cost, maker is insisting.
My 2.0t engine which i have maintained religiously per the factory severe service schedule with synthetic oil failed without warning driving at night on the highway.this almost resulted in a collision and was able to eventually pull to the side of the road with what little momentum i had.this was a dangerous situation and i feel should be investigated.
The contact owns a 2013 hyundai santa fe. The contact stated that the vehicle leaked fuel. The contact stated that the fuel puddles were visible in the driveway. The contact also smelledan abnormal fuel odor outside and inside the vehicle, and the bottom of the rear driver's side of the vehicle was wet. The vehicle was driven to number one cochran hyundai (4520 william penn hwy, monroeville, pa 15146, (877) 211-5526), but was not diagnosed or repaired. The contact did not want to pay the diagnostic fee. The mechanic stated that they would not repair the vehicle because it had a salvaged title. The manufacturer was made aware of the failure and did not assist. The failure mileage was 95,080.
The vehicle was stopped with my foot on brake. The engine began to race for several seconds and then returned to normal. It seemed as if the transmission was in neutral when this happened as there was no laboring of the engine. The car was in drive.
The car went of fire on highway
Vehicle will not fill past 3/4 tank. If you stay at pump and keep clicking it will overflow and eventually fill but, then engine light appears and must to return to dealer for service. Many parts have been installed in an attempt to fix but nothing works. Electronic steering exceptionally vague in any of three settings, trailer connector not functioning.vehicle engine almost cuts off at times.
2013 santa fe 2.0 awd- fuel gauge does not read correctly therefore you do not know how much gas you have in the car.first time i pumped gas it stopped at 3/4 and met clicking.2nd time pumped it never stopped and the tank over flowed.my average mpg does not go higher then 15 mile per gallon! my range shows only 250 on a full tank.hyundai knows this is an issues and i don't believe they know how to fix it.i recommend everyone contact their local lemon law attorney and start the process if you have tried 4 or more time with hyundai to resolve this.i started my process and its looking like they have to give me 100%'of my money back and no less. Oh also excessive wind noise on driver side when driving.
The motor stated to act up. It was driving regular then all at once the motor started to make a grining noise then the car slowed down to 20 mpa. I got scared then came home it was smoking too. I put my foot to the floor and nothing happened still going 20 mpa
We purchased the 2013 hyundai santa fe sport (2wd) on 2/23/13.when i attempted to fill up the gas tank for the first time, the gas pump continuously shut off automatically as if the tank was full.it took approximately 15-20 minutes to fill up 3/4 of the tank.i initially thought it was the gas pump that was bad.about a week later, when i attempted to fill up again, the same problem occurred on a different pump.i tried a couple of different gas stations, and the problem continued.i took the vehicle in to a hyundai dealership for a check up.after a preliminary check, the dealer advised that there was no error code.however, in order for them to remove the tank and check the entire assembly, the gas tank was too full, so i needed to drive it around and use up some gas until it was less than 1/2 tank full.so after a few days, i took it in again.after a few days, they advised that the after removing the tank, they observed the fuel tank neck end had been melted.they were not sure what the cause was.so they replaced the fuel tank, and filled the gas tank without any issues.we just got the car back, so we'll see it the problem has been fixed, or if it'll be a recurring problem.we thought it was very odd that a brand new car would have this problem, and we're more concerned what caused it to "melt".if there is a major heat issue that would cause something to melt near the gas tank, this is a very serious concern.the dealer advised us that an engineer from hyundai came out to inspect it upon learning about the problem.we've found numerous similar complaint online, and not only with the santa fe but with many other hyundai models.in fact, the 2012 hyundai sonata rental they provided us with had a similar problem where it would shut off every 2 1/2 gallons.the dealer fixed the problem for now, but we'll have to monitor it.
On september 20th 2018 after having the car a week, the car made a noise would not start all the dashboard lights were blinking on and off then never came on again. The car was taken to the dealer for them to say it was a battery, which they never gave a service receipt for no matter how many times i asked. Then again on august 7 2019 my engine light came on and car stop while driving on the expressway with my kids in the car. Thankfully we were able to get off the expressway which was a very scary situation.after about 30 min that did restart but would not accelerate of 60 mph. As we coasted the remainder of our trip. Then again on october 7 the light came on again after receiving an oil change and tune up.this time smoking and stalling and never coming back on again. The brake would be pressed when the push to start betton never went to the on position.
After accelerating from a stop light, turning left onto a two lane 35mph road, the car seemed to downshift and would not respond to the accelerator. It continued to move forward at no more than 10-15mph jerking and lunging up a hill, causing a hazard for approaching cars. The awd light came on along with another light pertaining to the drivetrain/axle. We were able to continue a few hundred yards until a safe spot to pull over was found. The roadside assist tech suspected there may be water in the fuel system, however when loading the car onto the truck, noticed the jerking motion and insisted it should be brought in for inspection. In our first conversation with the mechanic he mentioned recalls on the vehicle. We said that we had just purchased the car after lease, 2 months prior, and during that process we asked about recalls and were told there were none.
Engine stalls while driving at slow speeds and at highway speeds. Rpms go to zero. Been in shop twice - once cant duplicate problem, 2nd time replaced fuel pump near gas tank. Currently in shop for same problem.
Since may i have been dealing up to august my car me et s the requirements for lemon l aw n i filed in may my car not safe to drive burns 2 qts of oil a week since they did recall between third parties in attorney general n service manager my car is inhumane for nearly two months of them consumer advocate falsifying documents n not getting this car serviced when the engine has a recall on the 2013 and i've recorded conversations n made copies when action should be in a 30 day window since august 8th please help!!!
Gas gauge does not read correctly and causes trip calculation and driving range to be displayed incorrectly. This could cause car to unexpectedly run out of fuel and cause an accident.## vin failed ##
I own a 2013 santa fe and i have had several issues with it, the engine being replaced due to failing while driving on the highway, it was serviced with a few other items dealer found to be needed for some recalls. But none i can recall for sure was regarding the engine itself, will need to check service records. Then later it was the fuel pump(injector) need to verify specifics, but gas fumes and smoke coming from the engine and this was replaced, then later again had to take in again for repair due to service error of tubing being bent ect when installed, noticed the high amount of gas fumes and smoke from the engine and into the cabin. This was a few months ago, then nov 9 2018 my car caught fire and was destroyed by flames. I had just seconds to pull the car over and put in park, grab my 6 year old son and get out before flames covered the entire engine then the entire car. I was in my neighborhood and pulled over on the side of the street. I would like to start an investigation regarding this matter, i fear i and my son could have died due to this known and neglected issue these santa fe's have been having. I have had the car serviced at the dealership so i will be able to supply the service reports and the case number for the williamson county sheriff report of the fire and other documents needed. My cell [xxx] please leave a message if i miss your call and email instructions and or information needed to move forward. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The fuel gauge isn't giving the correct readings. Twice my wife and kids were stranded on the highway because she was thinking she had 70/75 miles to go and get to a station. 1st time, she was driving home and it suddenly shuts off and 2nd time it shuts off at a traffic light. If it's reading 75 to 84 and you add gas, it stays on 75 to 84 until you go back and add more. So even after adding gas, sometimes she's scared that the car may be going by the guage reading instead of what's actually in the tank and may still shut off. P hyundai says it's not a danger but hows your car suddenly kills on the highway away from family or friends or maybe struck by another vehicle, not danger?
Car did not respond to throttle input for as long as 5 or 6 seconds this happening several times early on. The car now has 2300 miles and the symptoms have evolved to the car starting to move to approximately 5 miles per hour then falling on its face for 2 to 3 seconds before resuming speed almost causing a rear collision. The car has been back to the dealer twice one time for five days with the dealer unable to replicate the problem. I am very concerned that this issue could possibly cause a rear collision or an accident pulling into traffic.
The problem related to the class action for the theta ii gsd engine happened to my engine (rod bearing failure). This is causing the engine to knock. Will have to replace the entire engine with less than 100k on the vehicle. Ran the vehicle normally and then parked it. Once i got back in the vehicle, i tried to start it and it would not start. I brought it to the dealer, and they came back and said there is a rod bearing failure causing the engine to knock.
The contact owns a 2013 hyundai santa fe. The contact stated that there was an electrical short in the vehicle and the fuzes shorted more than once. The electrical outlets failed to function when the failure occurred. In addition, the power locks randomly locked and unlocked. When the contact locked the doors, the power locks failed to function occasionally without warning. In addition, the contact heard an abnormal noise under the vehicle. The vin was included in nhtsa campaign number: 17v226000 (engine and engine cooling). The contact was to check with the manufacturer to determine when the parts would become available to schedule the recall repair. The failure mileage was unknown. Parts distribution disconnect.
I've had a 2013 hyundai santa fe gls for about six months (purchased new on 3/3/14). Several weeks ago around 8/22/14), when i tried to rapidly accelerate on to the interstate from the on ramp, the engine revved up to 8-9k rpm but it felt like the clutch/transmission never engaged and i could not accelerate.after letting my foot off the gas and retrying, the car 'bucked' and eventually, i was able to accelerate at a slower rate.this continued to happen several times over the next week.i took the car in for service and was able to demonstrate the problem to the mechanic.i was initially told it was the high resistance fuel pump which was replaced but as soon as i left the dealership and tested the car, the same issue happened.i brought the car back and a week later, they've told me it is the low-resistance fuel pump and fuel line.i am very concerned that they keep replacing parts without any improvement in the vehicle.i have not made any changes to the way i drive the vehicle and this was definitely not happening the first five months that we owned the vehicle.
The contact owns a 2013 hyundai santa fe. The contact stated that the vehicle rolled down the driveway without being prompted. The vehicle rolled over the contact's arm and caused second degree burns. Medical attention was required. The issue recurred, but the contact was able to depress the brake pedal and stop the vehicle the second time. In addition, the contact stated that a passenger became trapped in the vehicle while it rolled down the driveway into the yard of another person's residence the first time. The vehicle was diagnosed, but the dealer could not repair the vehicle without it being inspected. The manufacturer was made aware of the issue. The failure mileage was 59,000.
I scheduled an appointment with fitzgerald lakeforest hyundai in gaithersburg, md on 10/7/2013 for the campaign 112 recall, along with an oil change and tire rotation.when i picked the car up, i was informed that the part for the recall had to be special ordered and they would call when the part came in.a couple of weeks later, i received a call from [xxx] in the service department that the parts were in for the recall and for some switches they replaced in my console under a warranty repair.i took the car in again on 10/17/2013.the dealer talked me into a loaner car (as i was already late for work again for the second time in 2 weeks due to these appointments).they said the loaner car would be faster.the guy inside said i wouldn't have to put gas in the car, but the guy outside that went over the car said that i was responsible for filling the car back up.i ended up spending $8.00 in gas for the loaner.i received a call around noon on the 17th that my car was ready.i returned the loaner and picked up my car.i went outside and read my paperwork and realized they still did not do the safety recall.no one ever told me that the work wasn't done.i went back inside and all they could say is "sorry."the part is on a "nationwide back order" and they will call me when it comes in.i explained that i would have never brought it back in if they didn't have the part.i was advised for the second time that they did have the part.i still have not heard from the dealer.hyundai and lakeforest fitzgerald hyundai better hope that i am not involved in an accident due to this negligence.i've never had such a problem trying to get recall work performed.i've now missed hours from work and had extra fuel expenses for something completely out of my control.i still have not been contacted.i really don't trust lakeforest fitzgerald hyundai anymore.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
2013hyundai santa fe. Consumer states issues with hesitation and stalling when accelerating. *tgwthe dealer informed the consumer the problem was caused by electronic fuel injection, which was common among several brands of automobiles and there was no fix for the problem.the hesitation at acceleration occurred at slow speeds while turning and the engine would momentarily stall.
In 2018 i became a victum of idenity theft, synthetic idenity theft, complete misuse and abuse of my ssn by finacial institions, criminlas , using my idenity against me where i was denied almost a year worth of employment because i had hackers, scammer, theives in my policies , policies i never had, i gotten the papework later in 2018 about the recall on the enging on this make and model, i was being dooped by the adminstration, when they knew this car was in 2017 was burning oil at 75,000 miles when i tried to trade it in, not only that but in 2017 all this idenity theft and synthetic idenity theft was going on which i did not understand, but i had a jerk falsify my documents, and i kept the orginals , i also had someone sending my information and my emails into the underground market, i also had signs of mail theft and fraud linkimg to synthetic idenity theft, im still fighting this jerks everytime i take this car to the dealer locally the car is worse , i swear they have been messing with it instead of resolving it, this has been ongoing for three years and i've about had with it, if it shows all the way to corporate on the title of fountain valley ca, a diff synthetic idenity then it's apparent someithing isn't right, could you live on under 2400.00 in a year a mother w children because of this , i'm quite frankly couldnt because i could not stop it, you can't control sythetic idenity theft it's impossible, i'm sick and iired of liars, cheats and criminals abuse my name my snn, causing me harm n distressthis was going on in 2017, but2018 these jerks would send me in circles and charge me for something i already know what's going on with it, but just to cheat there customsers as far as i'm concerned it's not funny, sick n tired of the games! its cruel and inhumane and this car is not safe to drive no remedy for nothing , it stalls in motion, doesn't drive
The contact owns a 2013 hyundai santa fe sport. The contact received notification of nhtsa campaign id number 13v355000 (power train) and stated that the part needed to complete the repair was unavailable. The manufacturer was notified and they were unable to provide an expected date for the remedy part to become available. The contact had not experienced a failure.
Santa fe v6 limited awd. Intermittent clunking noise from transaxle when turning left or right. Mostly occurs on warm days. Concerned tranny might fail at high speed and cause accident.
When taking off from stop or traffic signal, making left turn, vehicle rear end ( sounds like rear end or awd) makes thumping, slipping, bumping noise which can be felt through out vehicle. First noticed about 3000 miles. Thought it may be a normal condition for an awd vehicle, but the condition has progressively gotten worse! taken to dealer 2 time now, they state they can not find any problem, they replaced the trans fluid, the rear diff fluid, but it is still getting worse! service manager went for ride with me after stating he could not feel the condition on vehicle, but he only drove vehicle in parking lot of dealership. I told him it happens when turning at lights or stop signs...he was driving straight. On our test drive together, he definitely felt what i was talking about, asked his shop foreman to get in vehicle with us, he felt the condition as well, but said he did not know what it could be. They kept vehicle for 2 days, replaced transmission fluid, read differential fluid and a few other items, gave vehicle back, and asked me to see if doing this helped rectify the problem.....it has not, contacted hyundai, got a claim #, and was told to take vehicle to another dealership to have them look at vehicle....vehicle currently has 9000 miles and just turned 1 year old since new. We bought this santa fe to replace a 2008 that had similar trans/awd issues, that left us stranded 3 times on the side of i-95 (trans & awd blew up on us driving to florida keys on i-95 at 70 mph) in fall of 2012.....after dealer in jacksonville attempted repairs from first breakdown. Unfortunately, florida does not sell awd vehicles, and apparently they do not know how to fix these things.
Sitting at a red light.light turned green and i put my foot on the gas. Car made a loud clunking noise and wouldn't move. 2 policemen pushed us out of the traffic and called aaa.we were towed to the local hyundai dealer (where car was purchased).car was in the shop for 22 days.it was determined that there was a crack in the right front axle.not the end of the problem........the dealer had a hard time getting the replacement part.finally located one in so. Calif. And had it shipped 400 miles to carson city, nv.part was removed from another 2013 santa fe.according to hyundai, there are potentially 50,000 vehicles that could be affected by this problem.so, since our replacement part came out of another 2013 santa fe, we are concerned this may re-occur.we may be one of the two cars mentioned in the online article of 7-9-13.but, not sure if we are so.......you may have more than just two vehicles with this problem so far. We would like to be kept informed.thank you.
I was coming off the highway on the off-ramp and coming to a stop at a stoplight. When the light turned green, the car wouldn't not accelerate pass 10 or 15 mph. It seemed like it wouldn't shift to a higher gear but would be stuck on 1st gear to accelerate. I had to pull off the side of the road and get it towed back to the dealership. Before getting a tow truck, i attempted to turn it off and on several time. The check engine light would come on and any attempts to restart and accelerate the car would produce the same results; the car wouldn't accelerate. Also, after turning off the car, the car would not come on without a lot of engine cranks. The car only as 823 miles on it. I've only had it for 2 weeks. Extremely disappointed with the car and the company. Will try to return it. Not worth the risk of it causing inuring to my family.
What i am about to describe happens randomly. The only discernible pattern is that it happens when accelerating from rest or from slow speed. It has happened about 15 times in the first 800 miles of driving. When i begin to accelerate slowly forward from rest or from a slow forward roll there is no response. It feels like the engine has stalled, but hasn't. Continuing to push down brings no result. After approximately a 2 to 5 second delay, the rpms begin to build up rapidly. The first two or three times it happened i suddenly surged forward in a very dangerous manner. The real problem, however, is that with following traffic expecting me to accelerate and continue to accelerate and i suddenly stop accelerating without having applied brakes, thus activating brake lights, there is a rear end collision waiting to happen. Here is an example from last night. I was rolling slowly in a left turn lane, foot off the gas, waiting for oncoming traffic to clear. It did and i begin the turn simultaneously pressing down on the pedal--no response. Let up and pressed down again--no response. I let up again, rpms came up, i pressed down again and proceed normally into a parking lot. I was perpendicular to 3 lanes of oncoming traffic and dead in the water for maybe 3 to 5 seconds. Essentially the same thing has happened while accelerating out of a u turn and also coming out of a slow right turn. It happened while accelerating slowly through an opening security gate. I have left the car with the dealer overnight so they could drive it and hook it up to their error code machines. They could not observe the issue or diagnose the problem. Nonetheless, it is real and very dangerous. It has been a matter of pure luck that no one has been close behind me during any of these power losses. I hope this report is useful. I would be happy to talk to anyone who might want more information.
The contact owns a 2013 hyundai santa fe. The contact received notification of nhtsa campaign id number 13v355000 (power train) however, the contact was not able to have the vehicle serviced under the recall because the part needed for the repair was not available. The manufacturer was notified but could not provide an expected date for the remedy part to become available. The contact had not experienced a failure.
My car has been stalling every time i start it . It's been happening since april and i just bought it in september.
I was making a right turn out of a shopping plaza onto a main highway when the traction control engaged because of fresh wet roads, a loud boom came from the passenger side front. Right after the boom the suv revved up and the suv had total loss of power and wouldn't move forward at all. I coasted to the side of the road. I put the suv in park, shut it off. After restarted suv had full working power with drive and reverse5x. Vehicle is now at dealer for inspection for damage/(safety).
The contact owns a 2013 hyundai santa fe. The contact stated they would hear a knocking coming from the engine of the vehicle and the check 20v1442th smoke beng seen due to a fuel injector failure. The contact stated that excessive smoke would come out from the exhaust of the vehicle. The contact took the vehicle to a certified mechanic who diagnosed that the alternator and fuel injector failed and needed to be replaced. The vehicle was repaired. The failures continued. The contact took the vehicle to the dealership (huntington beach hyundai address: 16751 beach blvd, huntington beach, ca 92647 phone: (714) 594-5604) who diagnosed the vehicle with the diagnostic code failure: p0299, which, states that the vehicle's under boost turbocharger had failed and needed to be repaired. The vehicle had not ben repaired. The manufacturer was made aware of the issue and opened a case regarding the matter. The approximate failure mileage was 131,000.
Hyundai continues to have ongoing major issues with the fwd transmission all types and largely most of its model brands. The point is that even under 100kmiles they refuse to assist in the cost for repairs...
Below is the report sent to hyundai on july 15, 2013re:hyundai santa fe suv being probed for sudden power loss -- reported by associated press july 10, 2013.we purchased a santa fe sport at the end of november 2012. On january 2, 2013 with only 1018 miles on vehicle, our santa fe experiencedessentially the same problem as described in the referenced article.a loud noise occurred (as if running over an obstacle), the engine lost all power and died. Upon restart, the vehicle would not move either forward or backward in reverse.after setting awhile, we were able to very slowly drive the car about 500 to 1000 feet to the dealership. Ruddell dealership was unable to repeat the experience.i now do not trust the vehicle and want it thoroughly inspected to determine if it too has a cracked axle as noted in the newspaper article.we have a road trip planned in early august and do not want to drive this car until it is thoroughly inspected.i took the car to ruddell auto on july 10 and showed them the associated press article but they did not offer to do anything about it.ruddell said they would have to wait until hyundai issued a campaign or recall but that is not satisfactory or acceptable.the car now has about 7400 miles on it.the dealership from which we bought the car is ruddell auto in port angeles, washington 98362, usa.please contact me and inform me what hyundai intends to do regarding this serious issue.if i do not receive an acceptable reply from hyundai, then i, too, will report it to nhtsa.
My 1 year old hyundai santa fe started making faint knocking sound coming from the front end of the vehicle about 6 months ago, which has now become more noticeable and persistent when cornering at slow speeds (parking lots and winding roads), or going over a dip in the road at higher speeds. It sounds like a single clunk with slight feedback in the steering wheel, when turning the steering wheel, and i have recently discovered that right front axle can be moved side to side by hand with wheels on the ground which also produces knocking sound. Car taken to two different dealership on three separate occasions, but each time unable to locate the source of the problem even after duplicating the knocking for technicians. Vehicle looked over each time with front suspension and steering found to be in good condition with no apparent damage, and tightening both front axle bolts, but the knocking still persists.dealership advisors and mechanics are always very helpful, and assured me that vehicle is safe to drive and axle side to side movement is normal, but since knocking is becoming very apparent even when cornering on level roads, i am very concerned about vehicle safety. I have driven number of different vehicles and have never experienced issue like this, which makes me feel uneasy when driving the vehicle in fear that something may go terribly wrong, and at this point i am simply not sure which action to take.
My car keeps turning on and off. As of recently the lights came on and off inside the car( radio, lights, ) then the steering wheel locked up but the gas was still able to be used. The abs , steering wheel , and suv indicators were red on the dashboard
Takata recall. Religiously in for routine oil change and maintenance, not due for an oil change for 1200 more miles. The vehicle sat for 7 days while i was on vacation, ran fine before it sat. Drove the vehicle for 4 days after returning from vacation.about 6pm coming home from work, opposite from rush hour traffic. I suddenly heard slight ticking sound when i pressed on the gas to accelerate quickly getting on to the highway, i also noticed the rpms were high and not much power behind accelerating. Drove about 10-15 miles, ticking got louder when accelerating until there was a constant ticking and rattle in the front end. Parked the car let it sit for a night. Went to take it to the garage, upon starting the car there was ticking from under the hood, rattleling, and shaking, turned the vehicle right off. No check engine light, no low oil light, no dash notification lights light up indicating anything was wrong, temperature seemed normal. Popped the hood to check fliuds. Checked oil dipstick,dry as dry could be. No coolant, no oil. Have to have it towed to the dealership, afraid engine is shot! if i was to continue to drive the vehicle it could have seized up in the middle of thehighway, causing an accident or loss of control. I am thankful my 17 year old was not behind the wheel. I am sure a heafty engine replacement bill is coming my way.
Car seemed to buck while driving in low gear.took it to dealer and they replaced the differential. 4 days later the symptoms have reappeared.concerned about recalls and bad transmission. Car purchased aug 19, 2013.
On several occasions the car, while in motion, feels like it downshifts causing driver and occupants to be pushed forward in the vehicle. The car has also failed to respond when accelerator depressed while car was already in motion. After coming to a stop, vehicle completely shut off.
First we heard what we thought was making a belt loose driving down the road in our local area of denver, then suddenly acceleration was not happening. Giving it gas and nothing. Check engine light came on. Made it home, thank goodness as acceleration was intermittent( and nothing over 25mph) but immediately had it towed to mechanic. Mechanic fixed one sensor and more problems arose. He felt it should be a warranty item but surprisingly its not. Now he thinks the resolve will be in the form of replacing the engine as he's run every other diagnostic test he could.
The steering wheel vibrate in every condition of road and the vehicle some times take to the left side.
My vehicle was in the shop repairing a blown engine, which fell under recall 162. When the vehicle was taken in for repair, the only inoperable and/or probable issue was the engine. While being repaired, the dealership stated that rust on the input splines became loose and upon return to me, the vehicle would need a new transmission. If the transmission is not replaced, the vehicle will no longer have awd. Research on your website shows that recalls 112 (related to power train | campaign #13v355000) and 102 (related to splines | nhtsa #11v261000), as well as campaign #947 (related to rust) are all related to this issue. However, according to my vin, these campaigns/recalls are not included. I am submitting this request to ask that my vehicle consider being included in these recalls/campaigns.
Transmission failure with no warning. No previous issues. Going up hill at 40mph transmission slipped and jammed into gear so hard it felt like i was rear ended. I had it towed to a garage. Transmission needs replaced.
Feels like the acceleration slips & can quit supplying gas to engine for few seconds, engine is knocking, and turbo revs but doesn't engage. Car can lose power at full speed randomly. Brought to mechanic and they read knock sensor issue, ect needs reprogramming, & add'l issues so recommended i take it to the dealership since it may fall under an extended warranty. No recalls on vin. Next morning mechanic saw flashing engine light. I had it towed to dealership. They told me it needed a cpu update / reset & battery (which was recently tested at mechanics to show good). I picked it up & it was still in the bay. I drove it about a quarter of a mile & heard rattling. Roads aren't great in the area so thought i should get it on the main road. Immediate had slipping when accelerating onto the highway. Drove about half a mile & immediately knew the engine was in distress so turned around. Got back to dealership, turned it off. Staff got in the car at my request of a test drive & check engine light came on flashing. No report since.
My father received a recall letter 9/23/13 from hyundai on his new 2013 santa fe sport regarding the right front axle shaft and that it could fracture. Camp112. He called his dealer on 9/24/13 to schedule the replacement work. They were out of the part. He followed up again 10/17/13. My father got ill after the holidays. I found the recall paperwork and tried to schedule the repair, in march 2014. They still did not have the part.my mom called again in april. They still do not have the part.my mom opened a case number with huyndai at that time.i have just called to schedule the repair and they still do not have a part.they say it is a national back order.my complaint is how can something that is recalled with a significant safety issue associated with it, be allowed to continue with no replacement part for 8+ months?this is not a window that will not roll down.based on the information i can find there are 20,000 vehicles that have this issue and in 8 months they can't seem to supply adequate replacement parts.while the recall has not indicated any deaths, i am concerned because of how the issue is explained. It occurs suddenly, and the driver will lose ability to steer.my mother is not someone, who while driving on the highway will be able to control this car if this occurs.i would be happy if this would just get taken care of but the service manager at red hoagland and the case worker at hyundai just say sorry but there is nothing they can do. At this point my mom doesn't feel like she can drive the car any distance for fear that this issue will arise.is hyundai not accountable to get these parts and keep their customers informed and safe.8 months of back order is not acceptable. What will it take for this issue to be addressed?
Recall 112 for hyundai santa fe suv. My car has had its front axel pop out of the transmission twice in less than 2 years and there are also metal shavings in the transmission. The recall 112 would address these issues, however hyundai has taken the position that my vin is not covered by the recall. The axel popped out both times while driving with my wife and kids in the car leaving them stranded. This is a huge safety concern as we are fortunate that they have not been hurt do to this issue yet. If safety is a concern for hyundai the nhtsa should looking into expanding the recall to account for all cars that have this defect in the axel and transmission. I am looking for help or council to keep hyundai accountable for manufacturing defects.
Air and defrosters quit turn engine off restart and it worked.5 times .the engine is a 2013 2.0 turbo santa fe using oil 2 quarts a week, engine is making a noise. Also, dealer said they could not do anything until it gets bad? you must check the oil all the time..
We bought it 10/5/2012. Within several days of buying it my husband told me it had been stalling out after starting from a stopped position. We also noted it hesitates severely at times during acceleration, including on the highway. We have their blue link with a monthly vehicle report and it has been registering something wrong with the chassis and power train in the reports from nov. And dec. 2012. We had it in for service and they could not find anything wrong and they reset the blue link. I changed the date for the report for after it had been reset and now it shows that it logged 4 issues with the power train. Apparently though they can not see at the dealership what it logs? they did show me that they can't see this. We have also had the message "fuel cap not on" but it is. On 12/30/2012 we had it out and it hesitated so badly when getting off and on the highway it lasted almost a full minute each time followed by the check engine light flashing on and off. We do not feel safe driving this vehicle. Did we just get the lemon? i understand "we can't do anything about it unless it's doing it for us", but really what is wrong with this vehicle? we have also notice it does this stuff every other tank of gas, sometimes more frequently. It doesn't matter where we buy the gas at either as we have tried rotating stations every 5 or so fill ups.
Takata recall- on 12/24/18 i was driving with my young kids in the car and we heard a loud boom and crazy sounds. We pulled over and had the car towed after my dad said the rear differential was completely blown apart. The dealership said theyve never seen such a thing and thought for sure hyundai would repair with a good will repair but hyundai declined it. Upon googling i found out this is a common problem and ive ever brought the car to hyundai four times for the sounds and was told it was the ac.
Tires wore premature and it was determined to be the front left hub bearing at 41696 miles.we had been hearing a thumping noise and it slowly worsened over time. Took it back for another noise in the rear end. Hyundai determined it to be the coupler and axles that had failed. Service person said it could have locked up and caused further damage. Also the upper and lower ac lines went bad and needed to be replaced. Service person said we have been getting three to five a week.
El problema de mi santa fe es el siguiente,aranque no sube su nivel de acelerar y se queda baga no quiere acelerar,en ocasiones esta corriendo y luego baja la velocidad y si movimientos esta muy lento,,si vas a entrar a una intersection tienes que tener sumamente el control que no venga ningun vehiculo por que ella no quiere correr lo suficiente se ahoga en el arranque y aparte en una subida no quiere correr ella baja velocidad y se ahoga sube la revolution mas de 5,000 y no corre esto me sucede desde que la compre desde la misma semana y aparte ella no tiene bien sus dirreccion siempre corre muy inestable...*dt..
After accelerating from a stop light, turning left onto a two lane 35mph road, the car seemed to downshift and would not respond to the accelerator. It continued to move forward at no more than 10-15mph jerking and lunging up a hill, causing a hazard for approaching cars. The awd light came on along with another light pertaining to the drivetrain/axle. We were able to continue a few hundred yards until a safe spot to pull over was found. The roadside assist tech suspected there may be water in the fuel system, however when loading the car onto the truck, noticed the jerking motion and insisted it should be brought in for inspection. In our first conversation with the mechanic he mentioned recalls on the vehicle. We said that we had just purchased the car after lease, 2 months prior, and during that process we asked about recalls and were told there were none.
The contact owns a 2013 hyundai santa fe. The contact stated the recall under nhtsa campaign number: 13v355000 (power train) had surpassed the reasonable time for repair. The manufacturer and dealer were contacted and stated the parts were not available for repair. The vehicle was not repaired. The contact had not experienced a failure.
The contact owns a 2013 hyundai santa fe. The contact received notification of nhtsa campaign number: 13v355000 (power train) however, the part needed to repair the vehicle was unavailable. The dealer was unable to provide an expected date for the part to become available. The manufacturer was not notified of the problem. The contact had not experienced a failure.
The contact owns a 2013 hyundai santa fe. The contact stated that upon servicing his vehicle, he discovered grease leaking from a stub located between the right axle and the transmission. Upon investigation, the contact discovered nhtsa campaign number: 13v355000 (power train) which was linked to the failure. The contact performed a vin search which showed that the vin was included. The contact reached out to the manufacturer who first informed him that his vehicle was not included in the recall. The contact then stated that after he gave the manufacturer additional information, it was determined that the vehicle was included. The vehicle was taken to coughlin hyundai (2300 hebron rd, heath, oh 43056) where the contact provided the dealer with a case number from the manufacturer which stated that the vehicle should be repaired under nhtsa campaign number: 13v355000 (power train). The dealer disputed the claim and contacted the manufacturer who then denied the repair for the recall. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 103,000.
The contact's daughter owns a 2013 hyundai santa fe. The contact stated that while her daughter was driving at 40 mph, the vehicle stalled with the check engine warning light illuminated. The vehicle was towed to an independent mechanic who informed the driver that the vehicle was subjected to a recall. The vehicle was then towed to (boulder hyundai 2555 30th st, boulder, co 80301) where the vehicle was repaired under nhtsa campaign number: 17v226000 (engine and engine cooling). Not long after the vehicle was repaired the 4-wheel drive feature was activated, however the feature failed to engage or operate without warning. The vehicle was taken back to dealer where the driver was informed that the transmission and the rear differentials needed to be replaced. The manufacturer was also notified of the failure and offered no assistance. The vehicle was not repaired. The failure mileage was 122,219. *dlconsumer took vehicle to hotchkiss auto repair (denver, co) and was informed that the transfer case had been removed from the transaxle. They found that all of the splines on the output shaft had been worn down and were not meshing with the splines of the transfer case. Consumer was told that this could have been caused by the prior engine work that was done on vehicle. *dl *ln*ln *as
Backseat passenger side seatbelt will not pull out far enough to buckle.took to hyundai and told that there are teeth broken off in the roller part of seatbelt.it seems that this would be faulty parts for teeth to actually break off and now knowing this, are any of the other seatbelts at risk of being fully secure for protection.would like investigation and wondering why it would not be covered by hyundai.they just showed him in a handwritten scrap of paper an estimate and dismissed.going for second opinion and something in writing.
Driving to work my engine started heating up and all electronics were not working properly and i lost speed control while on the highway there it starts to missfire also seatbelt is inside out not working properly on driver's side
Driver's seat was tilting/rocking. Then i realized the whole undercarriage of the drivers seat had come apart. I had noticed a few days before that the seat seemed to rock a little getting in and out of the car, but i just assumed it was the give of the leather seats upon entering and exiting the car.
Vehicle was purchased around january 30th, 2013, at the time of the test drive i noticed a lot of wind noise in the cabin and the vehicle would not stay in a straight line at 55 mph, it would sway left to right.against my better judgment i still purchased this vehicle.the sales person informed me that the reasons why the vehicle performed the way it did was because it was a very windy.the next day i contacted the sales person and advised him that i was still having the same problems.he had me bring the vehicle into the shop and they checked the tires air pressure and wheel alignment.they made up some story that the vehicles are transported with 50 psi on the tires and this was the cause of the problem.to this date the vehicle still sways left to right when driving over 55 mph and the cabin noise is driving me crazy.this is a serious safety issue that hyundai will need to fix quickly.i have now made another appointment with the shop because the driver seat started to feel loose when applying the brakes or slowing down.this vehicle has too many safety issues and now with only 1500 miles on the vehicle i am forced to take it to the shop.when speaking with the shop manager he made it sound liked no one else was having these problems, maybe they need to read the complaints on this site.
We purchased this 2013 hyundai santa fe sport in october 2012. Immediately on the drive home, i noticed that the driver's seat felt like it was loose or rocked. I was able to mitigate the problem by using the power adjustment to raise the seat to the highest possible position. While not a solution, it minimized the problem and allowed me to continue to drive the car. After perusing a number of online hyundai forums, i discovered that a number of 2013 sf owner's were experiencing the same issue. I also discovered that hyundai is aware of the problem by either replacing the seat/seat rails or by using a specially-designed tool to correct too much clearance/play in the sliding seat tracks. I brought this info to the attention of my local dealership when it was recently time for the first service. After sharing info with them and even giving them a copy of a completed service order from a friend on one of the online forums, to my astonishment the dealership refused to fix my seat. The district service manager refused to authorize this repair because as he put it. "i sat in a few 2013 sf's and they all did it". The excuse of someone that wants to avoid admitting there is a problem. Just because they all do it does not mean there is not a problem as evidenced by the info i easily discovered on the internet. Hyundai has already authorized other repairs for other owners. I think that nhtsa should look into this and force hyundai to come clean and authorize these repairs for all owners regardless of location or dealer/district.
Vehicle was purchased around june 3 2012, at the time of the test drive i noticed a lot of wind noise in the cabin and the vehicle would not stay in a straight line at 55 mph, it would sway left to right. Against my better judgment i still purchased this vehicle. The sales person informed me that the reasons why the vehicle performed the way it did was because it was a very windy. To this date the vehicle still sways left to right when driving over 55 mph and the cabin noise is driving me crazy. This is a serious safety issue that hyundai will need to fix quickly. When speaking with the shop manager he made it sound liked no one else was having these problems, maybe they need to read the complaints on this site. Seats:i too have experience the driver seat being very lose and rocking.i took it to the dealership and they said they tightened the bolts but it didn't take but a day to realize that this wasn?t a total fix.each time i take it back they just say they locked the bolts down but will not do any paperwork on it and.sunroof:my sunroof makes a whistling noise when i drive during windy conditions.i took it back to the dealership and they too heard the noise.but told me that there is nothing that can be done about it and that they are waiting for a tsb (technical service bulletin) in order to correct this issue.three months after i purchased the vehicle my back passenger rear window blew out at 60 mph and they wouldn't cover it under warranty since they didn?t know what caused the window to blow. I've now had the care for 10 months now and still they have not fixed this issue. I have been a super supporter of hyundai but how can i continue to recommend this company if they advertise they have the best warranty and customer service but wont follow through? hyundai needs to fix this and make it right with us owners.
Passenger side back seat squeaks very badly when driving on a road that isn't completely smooth. I have taken it once to the dealership and they claim to have fixed it, but the sound persisted. I had to drop the car off again tonight for the second time. That is my number one complaint. The other complaint is that the whole dash board creaks when i'm driving. I don't know if it's because it's cold outside right now, or what is causing the creaking.
Have been noticing occasionally the front windshield wipers do not return to their "parked" position.they will occasionally stay too far up by 2 to 3 inches.when parked, they should be below the hood line tucked nicely to the wiper cowl.i have found on about 5 occasions since owning this car that the wipers are up as opposed to parked down correctly.the driver seat also rocked quite a bit when first purchased.two of us drive the vehicle, neither of us are overweight at all.we got the seat track assembly under the driver's seat replaced.this helped the problem alot, but the seat still wobbles enough to be annoying.have also noticed on other santa fe's that the fog lamp bulb shield (inside the lens assembly) appears melted, as it dangles down far too low and causes the fog light output to be incorrectly aimed.
The contact owns a 2013 hyundai santa fe. The contact stated that the front driver's seat track became disconnected from the body of the vehicle. The vehicle was taken to the dealer where the track assembly was replaced but the failure recurred. The manufacturer was contacted about the failure. The failure mileage was approximately 20,000.
The contact owns a 2013 hyundai santa fe. The contact stated that while driving 40 mph, all of the seats vibrated abnormally. The vehicle was taken to the dealer for diagnosis where it was stated that it was a normal occurrence for the vehicle. The manufacturer was not notified. The vin was not available. The approximate failure mileage was unavailable.
The entire inside of my santa fe is damaged due to a fire in the seat. My car was locked overnight and parked in my driveway.the doors were locked and there is no sign of forced entry. The front drivers side seat is totally burned out and damage to the drivers door is melted. There is smoke damage in the entire vehicle. The vehicle had been parked for over 12 hours and not driven. We have called the police and thy say that no crime occurred and that the fire started in the seat.this is very dangerous and it must be related to the heated seat function in this car.
My car keeps turning on and off. As of recently the lights came on and off inside the car( radio, lights, ) then the steering wheel locked up but the gas was still able to be used. The abs , steering wheel , and suv indicators were red on the dashboard
My car is making a rapid beeping noise it stops every time i break i am extremely scared. I believe it has something to do with my engine. Iā€™ve recorded videos however the box below doesnā€™t allow videos.
Driving 15-17 miles an hour,rush hour, on street tried to stop,bump car in front, dealer said i need an master cylinder and an break booster, brought my car 4/9/16, certified used car, now i have to pay 1200.00 to getthe brakes fix plus 500.00 deductible for accident plus 100.00 deductible for easycare, this is not fair.
My vehicle had been stalling on i assign for a couple of months until one day in june 2021 it wouldnā€™t start at all. I got a new battery installed and assumed that all was well. Weeks later, i was in route to visit family when my abs, traction, and down hill break lights all came on. I pulled over and tried cutting my car off and on a few times to see if that would resolve the issue and it did not. My car also seemed to slow down a bit and struggled slightly accelerating up hills. In 2019 my turbo engine was replaced after my vehicle stopped accelerating while i was on the interstate. There is currently a recall on 2013 hyundai santa feā€™s that reads: ā€œ hyundai motor america (hyundai) is recalling certain 2013-2015 santa fe sport vehicles. Brake fluid may leak inside the anti-lock brake system (abs) module, possibly resulting in an electrical shortā€¦ if the abs module short circuits, there is an increased risk of an engine compartment fire.ā€œ unfortunately my vin is not included in the recall and i fear my car may catch fire any day now as a result of this failure.
The contact owns a 2013 hyundai santa fe. The contact stated that while operating the vehicle, the abs and traction control warning lights would remain illuminated. Upon inspection, it was discovered that brake fluid was leaking from the brake fluid module. The cause of the failure was not determined. Hyundai of charleston located at 8485 rivers ave, north charleston, sc 29406 was notified of the failure. The manufacturer was not contacted. The failure mileage was 130,000.
I was on my way to a softball field for my granddaughters game and after stopping at a stop sign,i began to accelerate and my car just died.i drifted over to the roadside and tried at least 5 times to restart the vehicle to no avail. I then called aaa auto and had the girls start walking toward the ball field , much againstmy better judgement ( ages 10 & 12).the vehicle i had towed wednesday to my home. I now have no transportation.we were on a small connecting road between route 40 and275.
After starting the car, the warning lights for defective abs,esc and dbs (may) stay on.sometimes after starting the car,these light go off. Hyundai had previously replaced abs sensors on the vehicle.
Abs & brake warning lights are on. Even after replacing brakes. This is current recall but my vin does not show up under this recall. The radio & gps works but there is no sound coming out. I was able to reset before but not anymore.
Every 4months i have to replace my rotator and breaks on the front left side and right side and on the back left side and right side. I've had my suv for 2 years and 7months. It started early last year(my breaks)around february the first time a friend of mine done them he is a mechanic. He put the front one's on left side and the right side. Then about 4moths later the back one's right and left sides. Then 4months later the left and right side went out (front). Then again the back breaks went i dont understand what is going on.this will be my third go around with these breaks
The contact owned a 2013 hyundai santa fe. While driving approximately 25 mph, the brakes failed to respond when depressed and caused the vehicle to crash into the rear of another vehicle. There were no warning indicators illuminated. The air bags deployed. The contact sustained unknown injuries that required medical attention. The contact was unsure if a police report was filed. The vehicle was deemed destroyed and towed to a junk yard. The failure mileage was approximately 35,000.
While driving 35 mph through an intersection on a city street, the entire electrical system failed and shut off. I was unable to steer or brake, but managed to coast into a parking lot. The entire dash panel repeatedly flashed and all warning symbols appeared on dash panel. Briefly the dash panel displayed connect fuel sensor before completely shutting off. We towed vehicle to dealership and was told it appeared to be a failed alternator and starter and compromised battery cable and sensor and wouldn't be covered under warranty. We had just had the fuel line sensor replaced under recall and now this. This is after the total engine failure and that led to the engine being replaced with what we told was a factory new engine that fell under the metal fragments in oil chamber recall. We are fortunate we were unharmed during this incident. This is extremely frustrating that we have been hit with recall after recall. We were told to not be surprised if this issue also became a matter of recall.
While driving on interstate, 65 miles hour , smell of burning coming from rear of suv, 2013 hyundia santa fe sport 56k miles got out of suv and my left rear brake was smoking very hot, took it to dealer and they looked at the left rear brake and said it was just the brake pad, repalced pad, but did not inspect all my brakes! then next day my left and right rear brakes locked up and was smoking, again took to dealership, they said nothing wrong! i was so confused, i called the hyundai customer service they did a complaint form, it did no good for dealership did not fix or did they do a complete brake inspection, they say it would be to costly and would take to much time! and on the check in form they put mileage of 66k miles so as to look as it was out of warrantybut yet the brakes lock up! i got a call from hyundai service rep. Dave he said he wanted to make sure i as being taken care of and would see to that my brakes get fixed. But nothing ever came of it, he does not answer my calls and did not set anything up.... Wow what a company.i looked up problem on the internet and yes there has been others with same problem with there brakes but nothing has ever come back from hyundai saying that it is a problem, so i did the caliper replacement on my own and yes the calipers are shot! no good. So what good is there warranty?
I had just picked my vehicle from the dealer from having a 30,000 mile service completed.i left the dealership coming to a complete stop leaving the parking lot.proceeded to the next stop light and came to a complete stop.the next stop light turned yellow and i was applying the brakes.i felt a pop in the brakes and the peddle went directly to the floor and the vehicle did not stop. I coasted to the next available place that i could pull off, and let the vehicle coast to a stop.i contacted the dealer and they came to get the vehicle.i followed the dealer driver as he drove the vehicle back to the dealership. On the way the courtesy driver came back with the mechanic.they popped the hood and he checked it out.when we got back to the dealership i asked what the mechanic was doing.he said he thought something may not have been connected from the service, which was not the case.they informed me they would call me in the morning with what they find.i had my daughter in the vehicle and we were lucky that it didn't happen at a busy intersection.my main concern is knowing my rights when i do get the vehicle and my concern that after a 30,000 mile tune up and a full vehicle inspection that this happened.i am concerned with the safety of myself, family and friends in this vehicle.
While driving i turned the corner going roughly 7 mph and my car just completely stalled out.i was able to get it back started but drove it home and didn't want to risk taking it out on a major highway or street.
Abs,esc, brake warning lights on, incline warning light onwheel bearing speed sensors both had to be replacedcodes indicated problem with wires, replaced but no solution
The contact owns a 2013 hyundai santa fe. The contact stated while driving 30 mph, the abs warning light illuminated. The vehicle was taken to an independent mechanic and was informed that both abs modules needed to be replaced. The vehicle was repaired. The contact stated that the failure recurred while the vehicle jerked forward while driving. The vehicle was not diagnosed. A dealer was not contacted. The manufacturer had not been informed of failure. The failure mileage was approximately 61,000.
In 2018 i became a victum of idenity theft, synthetic idenity theft, complete misuse and abuse of my ssn by finacial institions, criminlas , using my idenity against me where i was denied almost a year worth of employment because i had hackers, scammer, theives in my policies , policies i never had, i gotten the papework later in 2018 about the recall on the enging on this make and model, i was being dooped by the adminstration, when they knew this car was in 2017 was burning oil at 75,000 miles when i tried to trade it in, not only that but in 2017 all this idenity theft and synthetic idenity theft was going on which i did not understand, but i had a jerk falsify my documents, and i kept the orginals , i also had someone sending my information and my emails into the underground market, i also had signs of mail theft and fraud linkimg to synthetic idenity theft, im still fighting this jerks everytime i take this car to the dealer locally the car is worse , i swear they have been messing with it instead of resolving it, this has been ongoing for three years and i've about had with it, if it shows all the way to corporate on the title of fountain valley ca, a diff synthetic idenity then it's apparent someithing isn't right, could you live on under 2400.00 in a year a mother w children because of this , i'm quite frankly couldnt because i could not stop it, you can't control sythetic idenity theft it's impossible, i'm sick and iired of liars, cheats and criminals abuse my name my snn, causing me harm n distressthis was going on in 2017, but2018 these jerks would send me in circles and charge me for something i already know what's going on with it, but just to cheat there customsers as far as i'm concerned it's not funny, sick n tired of the games! its cruel and inhumane and this car is not safe to drive no remedy for nothing , it stalls in motion, doesn't drive
Car in front of me stopped to avoid running red light at intersection. I tried to brake and thought my anti-lock brakes would stop me but they failed to work properly and i hit the car in front of me. There was very little damage to the car in front of me but $8,000 damage to my car. I took the car to the hyundai dealer and asked them to check out my brakes and they put their computer on my car and said everything was ok.i have since tested the "anti-lock" on my brakes and they provide too much "anti-lock" and i know how anti-lock should work locking and quickly releasing repeatedly until stopping, but these brakes do not work like that with a feeling of being on ice until just before stopping to work like my previously cars have worked.
The contact owns a 2013 hyundai santa fe. The contact discovered an article regarding nhtsa campaign number: 20v520000(service brakes, hydraulic) for which the vin was included however, the part to do the repair was not yet available. Fitzgerald hyundai gaithersburg (905 n. Frederick ave, gaithersburg, md 20879) was contacted by phone on three separate occasions and it was confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
The contact owns a 2013 hyundai santa fe. The contact received notification of nhtsa campaign number: 20v520000 (service brakes, hydraulic) however the part to do the recall repair was not yet available. Rick case hyundai located at 19991 villaview rd, cleveland, oh 44119 and manufacturer were contacted, and it was confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.*dtthe consumer stated manufacturer expects consumer to pay for the rental vehicle.
The contact owns a 2013 hyundai santa fe. The contact stated that the brake pedal made an abnormal squeaking sound while depressed with the engine warning light intermittently illuminated. The contact received notification of nhtsa campaign number: 20v520000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. Patriot hyundai of el monte (3462 peck rd, el monte, ca 91731) was contacted and confirmed that parts were not yet available. The contact had the vehicle inspected by the same dealer due to an abnormal oil odor. The contact was informed by the dealer that there were no signs of an oil leak. The manufacturer was made aware of the failure. The failure mileage was unknown. Vin tool confirms parts not available.
The contact owns a 2013 hyundai santa fe. While driving 40 mph, the vehicle stalled without warning and the brake pedal became difficult to depress. The contact attempted to restart the vehicle and a burning odor was present inside the cabin. The vehicle failed to restart. The vehicle was towed to the dealer (doral hyundai located at 10285 nw 12 st doral, fl 33172) where it was diagnosed that the engine failed and needed to be replaced. The vehicle was not repaired. The vin was included in nhtsa campaign number: 17v226000 (engine and engine cooling). The manufacturer was not notified of the failure. The approximate failure mileage was 65,000.
The mdps (motor driven power steering) assembly contains a flexible rubber coupling that wears out over time resulting in a 'clicking' or 'thud' type noise when turning the steering wheel. It feels very unsafe to drive.
Steering is malfunctioning, clicking, loose feeling, car sways while driving..not safe.hyundai ignoring
Car wonders from side to side when it should be going straight down the road. It happens at all speeds, but is more noticeable on the highway.
While driving my awd santa-fe through snow. Snow begins to build up on tires and rims as due all vehicles. While having parked my santa-fe for 30-45 minutes or continually driving through snow and returning to drive said santa-fe you start to feel vibrations and then vehicle starts violently shuttering the faster u go. The snow throws off the wheel balance and makes car shutter violently. The only fix from dealer is park car in warm garage while parking or scrap inner wheels before driving. You would think any cuv/suv with awd should not have this problem, really any vehicle should not have this problem. I guess i bought the awd to stay on clean dry roads. Defeats the purpose of an awd.guess it will take someone crashing before looked into. My fix, buy can of never wet and spray rims and tires so no snow or ice sticks to wheels or rims or change rims more money$ but both work. Simple, complain and solution resolved
Steering wanders from center at highway speed (65+mph). Requires constant and excessive correction to keep in the lane. I have taken car to dealer to have it serviced on 7/03/2013 with no resolution.
This will be my fourth complaint and i will keep filing these until hyundai resolves this! 2013 santa fe 2.0t - car is uncontrollable at highway speeds. The car erratically wanders all over the road. I constantly have to fight the car to keep it in the lane.if you get anywhere near a 18 wheeler or it's windy outside, you can forget about controlling the car, it literally wanders all over the road and it doesn't matter what mode the steering is in. This car is unsafe!i cannot take my family anywhere that involves the highway because the car is unpredictable.i have been to a total of 7 dealers and they all say the same thing 'nothing wrong with the vehicle'. However when the technician drives it, he definitely acknowledges the ongoing problem. Hyundai needs to recall this vehicle and fix this issue. I have spend $35k on a car that's not as safe as a $2k car on the highways
2013 santa fe 2.0t erratic, unsafe, uncontrollable and unpredictable steering. I have to continuously fight the steering in my 2013 santa fe.this vehicle is unsafe at speeds over 50mph and you can forget about driving this car anywhere on highways or windy days. The car is so unsafe that i literally can't not make plans to drive anywhere that involves highways.i literally plan to take backroads, when applicable to go anywhere besides grocery shopping in town. The tires, alignment and everything else has been churched and rechecked more than a dozen times. This is infuriating not to mention unsettling. I have been scammed out of 35k for a car that should have never been released to the public. I only wish i tested this car at highway speeds before i purchased.these unsafe vehicles are being completely ignored by hyundai.
Severe leftward pull on highway.car is unsafe to drive on highway or undivided roads, because car pulls into oncoming traffic.
While driving at varying speeds, while going over speed bumps, turning corner, more noticeable at slower speeds, is a clicking noise & almost feels like a momentary lose of control of the steering. Not sure if it has to do with adaptable steering (sport, comfort, normal) control's, or the main controls of the steering.
Car wanders from left to right, constantly having to correct steering.
The contact owns a 2013 hyundai sant fe. The contact stated that the steering wheel failed. The contact stated that while driving, braking, turning, or stopping, the steering wheel shook abnormally. The vehicle was taken to pinehurst toyota (10760 us 15 501 hwy, southern pines, nc 28387, (833)267-2310) an authorized service dealer for hyundai, to be diagnosed. The contact was informed that the steering coupler failed and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 83,000.
I have a 2013 hyundai santa fe sport 2.0t. This vehicle is very difficult to drive in a straight line. It wanders left to right and right to left at highway speeds. It is worse in cross wind conditions. Requires constant steering wheel input correction to maintain a straight driving path and produces fatigue on long drives. Sometimes the steering feels disconnected. I purchased the vehicle new in early 2013, the problem has been there from day one. I have recently been informed that hyundai has made a change to improve steering accuracy for the 2015 model year. An improved central processing unit (cpu)has been developed for the electric steering system. So hyundai is well aware of the issue with the 2013 and 2014 model years. Hopefully the improved 2015 steering cpu can be retrofit to the 2013 and 2014 vehicles or there is an alternate fix.please recall the 2013 hyundai santa fe sport to have this very serious safety issue addressed.
The contact owns a 2013 hyundai santa fe. The contact stated that while driving 65 mph, the vehicle would sway to the left. The vehicle was taken to the dealer however, the technician was unable to diagnose the failure. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure and current mileage was 800...updated 03/18/14 the consumer stated the entire front end of the vehicle was replaced. However, the vehicle continued to the pull to the left and swayed from left to right.the steering was aligned. However, the problem continued. Updated 03/20/14
My wife purchases a new 2013 hyundai santa fe 2t in june. She doesn'tt drive much on the highway. I just came home from being away for a while. Drove the car on the highway. I thought something was wrong with it. So, i came to this website. Found out this is a problem.control is horrible. Car drifts from side to side. You have to constantly move steering wheel to keep the car going straight. It's like in the old days when there is play in the steering wheel. Not safe. Car should not drift either way. Sometimes you over compensate to bring the car straight. I have never experienced this with any car in the last 20 yrs i have had.
Vehicle does not stay in a straight line. I've had alignment issues before with other cars where it pulled to one side but this car is all over the place on the interstate. I constantly have to correct the steering wheel which is exhausting after 20 mins. Sometimes left sometimes right. Also suspension integrity is questionable when hitting bumps the car seems to bounce up and cause you to lose control for a quick second. Why is the government allowing this!???????? went to dealer first they said nothing was wrong then a few months later they magically had new alignment specs which the did and it stills wonders.
Steering is very problematic.the cars drifts and it is a constant challenge to keep in a straight line.
When i test drove the santa fe, i thought that it was just wind buffeting me around.after driving the car for 1400 miles mostly on the highway, i believe that the dssm - driver selected steering mode - is totally unstable.as reported in other complaints, you must constantly correct to try to maintain your lane.the higher the vehicle speed, the more corrections are required.it is very hard to maintain the center of your lane at commuting speeds with stop and go driving.i have driven over 1,000,000 miles and this is the first vehicle that will not track straight down a smooth level highway.i talked with the hyundai service manager who referred to their alignment technician and i was told to drive in the "sport" mode which i had learned by trial and error.she stated that they have had several other complaints about the same problem but do not have a solution.do not buy this vehicle if you do mostly highway driving.this would not be a good vehicle for an inexperienced driver.i believe that the steering difficulty will eventually lead to head on collisions.hyundai should correct this asap.
It is hard to keep the car going straight in a highway. Have to correct it all of the time. That is very unsafe and uncomfortable.
2013 hyundai santa fe 2.4 is having major steering issues. At speeds above 45mph the suv sways all over the road and is almost impossible to maintain control of. If you have any type of wind the suv will change lanes and if you slightly correct it over corrects. I have checked the tire pressure and the tires show no signs a wear. Also the fuel tank will only fill 3/4 full then you have to wait and ever so slowly put the remaining 1.5-2 gallons in. The mpg is horrible only getting 20mpg at best on the highway. The eco mode drops the fuel economy down to 18mpg when activated. I have not been able to take it to the dealer ship due to work and cannot go without a vehicle.
Driving this vehicle on the highway is very unsafe. Vehicle wanders, very hard to control. Constantly have to correct what feels like six inches of free play between steering wheel and front tires.
February 28th, 2015rebuttalhyundaiconsumer affairs case#[xxx]you failed again as not only did i advise you this dealer performed all the necessary to address this issue and made all your suggested recalculations but just like my issue with the fuel system on this same vehicle you just won't face the music.the very absurdness of the latest suggestion is amazing. In my conversations and documentation as another attachment on this file i plainly advised your firm that my dealership (delray hyundai) is number 1 from their service dept. Now headedby service mgr. [xxx], service advisor [xxx] and chief mechanic [xxx] however you seem to continue twisting or not recognizing the facts above. Besides this dealership i attached all the complaints from all over the usa which all leads back to your firm having made an error in the electronic steering mechanism and"failing"to correct it for all the complaints whether prior or new or on dealerships records or just plain old reported complaints regarding the identical problems.i can only suggest you reopen this case immediately for all concerned and it must appear before the nhtsa as a needed recall on which it will behoove you to eradicate the problem and then in the bargain there may be fines by nhtsa. .[xxx]cc: delray hyundai [xxx], & , consumeraffairs@hmausainformation redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
1.speed sensor-replaced by recall and continue to fail.2.rear glass in hatchback,just broke origination from wiper hole in glass while the car was occupied sitting not moving a a parking lot.3. Steering rattles because a shock damper wears out prematurely. 4.seats- electric control button contacts tarnish with use and quit working.
Steering locks, doesn't recenter except with manual human forced correction as though the wheels were stuck in a rut (they aren't).has happened multiple times since 2d year of vehicle ownership.not consistent.problem dissipated after battery failed and was replaced in 3rd year.unknown if there is a correlation.steering problem has recently returned.on interstate where many minor course corrections are made to stay in lane, gets very burdensome and wearying on long trips.seems to happen at 15mph and up.not noticeable at slower speeds.was reported to authorized hyundai dealer in 2015.no action taken.
After driving this new car for a few weeks i noticed that keeping the car in a straight line at highway speeds was difficult.called dealer and brought in for inspection.they said that steering was normal at this time.filed a complaint with hyundai customer service.this car has been back to the dealer 12 times for the steering complaint.the dealer has done 2 alignments,3 wheel balances,several road tests including a 101 mile test by the hyundai field service engineer.computer updates and driving other new santa fe's for comparison. It was suggested by the service manager that we replace the tires with another brand at 4,346 miles. Since the new tires where installed i can keep the car going in a straight line at 75mph.the steering is still quite sensitive but the wandering has improved.the dealer did not give up on correcting the problem and i will keep in contact with them.
While driving 35 mph through an intersection on a city street, the entire electrical system failed and shut off. I was unable to steer or brake, but managed to coast into a parking lot. The entire dash panel repeatedly flashed and all warning symbols appeared on dash panel. Briefly the dash panel displayed connect fuel sensor before completely shutting off. We towed vehicle to dealership and was told it appeared to be a failed alternator and starter and compromised battery cable and sensor and wouldn't be covered under warranty. We had just had the fuel line sensor replaced under recall and now this. This is after the total engine failure and that led to the engine being replaced with what we told was a factory new engine that fell under the metal fragments in oil chamber recall. We are fortunate we were unharmed during this incident. This is extremely frustrating that we have been hit with recall after recall. We were told to not be surprised if this issue also became a matter of recall.
This vehicle wanders all over the road.whenever there is any wind -- even passing other vehicles -- the vehicle is unstable.in my opinion this car is not safe to drive.
Steering / suspension. I purchased the vehicle new on 01.09.2014 out of the showroom. About 3-4 months later, i started to notice the steering and rough ride. The steering was like a vehicle with "jimmy legs" loose and all over the road. I took it back to the dealership to get checked out. First thing it was out of alignment on the front end (left toe -0.10d, right toe -0.09d). They checked the suspension and told me that the components were good with no damage or wear including the struts. I told them of how rough the ride is driving at variable speeds on the local roads. Ever since, i have had 5 alignments and still have the same handling and steering problems. I took my vehicle to sears to have an alignment checked and was told the left front was out by -0.07d. The mechanic told me that i was the 6th person with the same model vehicle to come in there in the past two weeks with the same problems. He stated that the reason for the issues are coming from the electronic steering module. When you adjust the steering wheel to on of the three settings (normal, comfort, sport), it causes the front alignment out. This to me sounds like a design flaw and hyundai does not want to address this issue. I just get tired every time i take it to the hyundai dealership of being told that there is no problem, it is how it is suppose to ride like that due to that it is not a car. I was at hyundai dealership on 06/feb/18, and that is what they told me but i had to pay another $89.95 for an alignment again, left front was out (toe -0.15d) right front was out (toe -0.18d). I was told that the struts and suspension was ok, but could be the tires. I have 29,374 miles on it and i am getting tired of having to bring it in to have the same work done and being told that there is nothing wrong. I have all paperwork to use to show the alignments that were done.
The steering is hard to control. The vehicle wonders from side to side as if you are being hit by strong wind gusts. The faster you go the worse it gets. The tracking is terrible. It doesn't matter what mode its in or weather the vehicle is empty or has 3 passengers in it. You're always correcting which makes for a very draining trip.
Steering column has started to make noise when going over lane dividers and other bumps in the road something is either loose or broken. Started around 70,000 miles. After reading other complaints (here) i'm taking it to the dealer for repair immediately.
At speeds above 50 mph, the vehicle starts to exhibit a 'wandering effect'...at speeds 60 mph plus, it really starts to 'wander'...the higher the speed, the worse it gets. Difficult and exhausting on a long trip to keep it in a straight line....."it`s like driving on marbles"...requires constant attention.
Steering felt "weird"from the moment i left the lot with my new car.test drive on a similar vehicle was fine.the car wanders all over the road, requires constant steering to keep a straight track.my 40 mile trip home was spent fighting the wheel, not enjoying my new car....which i love otherwise.i will not keep this car if the steering cannot be fixed, other driver's have had the same complaint.
While driving at speeds of 45 mph and up, the vehicle wanders and drifts from side to side.this is very tiring to drive and requires constantattention.at the lower speeds it seems to wander mostly to the left so you constantly have to correct to the right.dealer has made six attempts to fix without success.
I was driving west on u.s. Hwy 80 at about 30 mph, after pulling out of a parking lot about 1 block before i lost control of my 2013 hyundai santa fe, at an intersection.it made a sharp right turn without my help at all.after hitting another vehicle and then jumping a large curb, i came to stop about 18" from a small tree.i was completely traumatized.the right front wheel had a blow out from the outside side wall of the tire.the mechanic said it looked slashed.the big question is, did the blow out occur at the time my vehicle made the sharp right turn at the intersection, or did it occur when it hit the curb?i don't know, but i feel something happened to cause that sharp right turn in the first place.i had the mechanic check out the right front wheel area (axle, etc).they said they couldn't find anything wrong with the vehicles parts, that wasn't caused by the accident.this makes me more convinced it has to be the tire.this is the second tire that has blown out on the outside wall of the tire since i purchased this vehicle in 2013.the other blow out was from a nail going through the outside wall.i only have 11,045 miles on this vehicle.tires are a kumho, crugen, p235/55r19, 101h sl bsw oe (information copied from a discount tire receipt when the first blow out was replaced 5-22-15).i am afraid to get back in this vehicle because i don't know what caused complete loss of control.i will trade it in on a different vehicle.i'm afraid of hyundai's and kumho tires!
I bought 2013 santa fe sport 2.0t in september 2012 and after driving about 5k miles noticed that i constantly have to tilt steering wheel right to keepvehicle driving straight. I reported that to dealership, but they could not discover the root cause. They performed wheels alignment, but procedure did not help to fix this issue. If i do not correct steering wheel angle constantly, vehicle drifts left creating very unsafe condition. Driver's attention shall constantly be on correcting steering wheel angle.
Car was purchased, brand new, a year ago or so. It was recalled, among 20300 vehicles in the usa.i took it to the dealer (henderson hyandai superstore (702-565-1500) three consecutive times, over the last 12 months. They are still refusing to address this very dangerous problem. I am the father of two infants, 3 and 1 year-old. I cannot drive this defective vehicle, endangering thereby my life, my wife's,and my two babies. Therefore, i request a refund of some $13,000 already put into this innatelydefective vehicle. I ask respectfully that you assist me, asap. Thank you very much![xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)
When driving at speeds above 45 mph the car is unstable.it consistently swerves to the left and to the right forcing the driver to constantly adjust the steering.it does not matter what mode the steering is in.it does it in all three modes. It feels unsafe and unsettling.i truly hope hyundai comes up with a fix for this. Very dissatisfied.
Universal joint in steering column is loose, causing play in the steering wheel. Happens when the car is moving or stationary.
The contact owns a 2013 hyundai santa fe. While driving approximately 45 mph, the power steering malfunctioned without warning. The vehicle was taken to an independent mechanic where it was diagnosed that the steering column coupler was fractured. The contact stated that the vehicle was currently at the independent mechanic for replacement of the coupler. The dealer (holler hyundai, 1150 orlando ave, winter park, fl 32789, (407) 645-6203) was contacted and stated that there was no recall for the failure. The manufacturer was notified of the failure and confirmed that the vin was not included in a recall for the steering wheel failure. A case was opened and the contact was referred to nhtsa. The approximate failure mileage was 89,000.
Loose bolt on lower steering shaft.
The vehicle drifts from side to side at speeds above 40 mph. I've taken it to the dealership, they said there was no problem "its probably just the different driving modes on the steering wheel." they suggested to drive in "sport" mode which doesn't help.this is a major concern because its a huge safety issues and it must be addressed. There are too many complaints on the internet for this problem to be ignored.
The steering wheel vibrate in every condition of road and the vehicle some times take to the left side.
Steering wheel has too much play and clicks when moved in either direction.this happens when first turned.not a constant clicking sound, but rather a mechanical click inside the steering column.per research, this is apparently due to a well-documented failure of a rubber or plastic coupler inside the electric steering module.dangerous, and a costly repair.this happens no matter stationary or in motion.
Car is not safe to drive due to terrible steering car wonders all over the road very hard to keep in lane over 50 mphi would be surprise if no one hascrashedbecause of this.
The contact owns a 2013 hyundai santa fe. The contact stated that while driving, she began to turn the wheel and noticed that she had to constantly straighten the wheel. The vehicle was taken to the dealer for inspection but did not come up with a diagnosis. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 150.
You have to constantly fight the steering to keep the car from swaying to the left or right.
While driving at any speed approaching50 mph or more the electronically controlled power steering deviates from straight ahead on it's own accord.the driver must make constant steering inputs to remain in the lane. This at least very annoying and in a narrow lane it is dangerous andfatiguing!
Car is uncontrollable at highway speedwon't stay in a lane constant steering adjustment is neededit over reacts when attempting to compensate in windy conditions its extremely dangerous dealer hasn't admitted there is an issue paid for alignment at dealer to no avail
I just bought this car a couple of days ago.the steering on this car is dangerous!it will not drive in a straight line.read all over the internet, there are numerous complaints on this same issue.this is a safety issue and needs a recall immediately.i have two children in the car with me.this scares me!!please, please, please get a recall on the 2013 hyundai santa fe sport immediately!!
The contact owns a 2013 hyundai santa fe. While driving various speeds, the steering wheel made an abnormal clicking noise and shook violently. The contact had to hold the steering wheel tightly to maintain control of the vehicle. The vehicle was taken to legacy hyundai (443 industrial blvd, mcdonough, ga 30253) where it was diagnosed that the steering wheel needed to be replaced. The manufacturer was not contacted. The vehicle was not repaired. The approximate failure mileage was 83,000.
Car wanders from left to right, constantly having to correct steering.
Steering needs constant corrections.
2013 hyundai sante fe sport 'steering began a "hesitation", "lag", "play" when turning the steering wheel even slightly in either direction.' the problem will increased as 3 diferente certified mechanics already informed me. It appears all these problems are attributable to hyundai's election to use a cheap rubber coupler between the steering column and steering linkage.''the replacement part is $6.88. Hyundai dealerships charge $400-$500 to replace it. Nhtsa should have long ago ordered hyundai to effectuate a replacement of this part with one made of a material that will not degrade as this part does.'hyundai has issued several extended warranties for some models, even though they know its the same problems for all the models with this cheap rubber coupler. Most of this information was from other owner's complains, but the new information i have was from the hyundai service department. After replacing my engine in a recall (where my car stopped and fire started in my engine), i found out about this rubber coupler. Everyone from hyundai service dep knows this problem should be in a recall, but they just will do nothing to get it to nhtsa. They just stated 'nhtsa is the only one that can request for a recall.'today i spoke again with the hyundai service manager (at red hoagland hyundai winter haven, fl ), because after calling hyundai recall dep and being told that 'if the service dep decides that this replacement should be in a recall they could request for a extended warranty from the hyundai recall dep, or nhtsa needs to put a recall for this problem'.its clear that everyone knows this problem should be in a recall and that it is a life threatening situation, but no one does anything about it. Are you guys waiting for some one to die because of this problem before putting a recall? [xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).'*pm
Driving this vehicle on the highway is very unsafe. Vehicle wanders, very hard to control. Constantly have to correct.
When i drive my car there is a clicking sound from the steering column while i'm driving, turning and when i hit bumps.my car will drift left or right while driving.this is my only means of transportation.
Erratic steering in highway speeds.did not test @ highway speeds when purchased, bad mistake!!i can not take long trips because it's very fatiguing to drive.constantly have to over-correct/correct steering!! i feel very unsafe in this vehicle!! anyone contemplating a 2013/14 santa fe, please do not purchase.this car is completely unsafe to drive @ highway speeds.not to mention on a breezy day the car just wanders all over the highway.ownership of this vehicle has been a nightmare and my worst mistake, to date in regards to a vehicle purchase.no fixes available and no relief from this in sight.i have a $30k vehicle that i can't even drive, unless its just around town.very nerve racking to drive on the highway!
I cannot see at night with my headlights.steering is very loose.
My steering wheel clunks when turning, regardless of if it is stationary or moving.was told it by the dealer it was a known issue with some steering wheel coupler and would be $1,500 out-of-pocket to fix.
Clicking sound in steering column when turning wheel. Sound has gotten louder and more frequent with usage. This is during normal driving/turning.occurances started out only over severe bumps and sharp turns, now much more frequent over small bumps and slight turns, even when stationary and turning wheel.per internet complaint sites, the problem is widespread. Appears to be a cheap plastic coupling that is failing. Started at about 75000 miles.
Vehicle drifts side to side while driving above 50 mph. Requires constant steering wheel correction which becomes very annoying & mentally & physically exhausting for trips exceeding 20 miles.
Own a 2013 hyundai santa fe. The contact stated that while driving approximately 50 mph, the vehicle drifted from left to right. The contact indicated that when driving the vehicle at highway speeds, it was very difficult to keep vehicle in a straight line. The vehicle was taken to the dealer several times where the alignment was adjusted and the tires were checked but the defect persisted. The ownerwas not informed of the defect. Consumers report magazine reports this problem.
2013 santa fe sport 2 ot 19 inch tires. Vehicle was purchase around april 13 2013. At 1000 miles i notice vehiclesteering has a wandering effect, its like driving in high winds. I have to constantly correct steering to maintain the lane. Took to dealer on may 30 2013 with 1406 miles they came up with during shipping tires are over inflated too keep from bouncing on transporter, they lowered tire pressure.that didn't work, dealer told me to bring it back . But any way i emailed [email protected] on may 30,2013. You can call at 1-800 633-5151 so i got corporateand dealership involved. I have worked with them before, they were helpful and concerned.
The vehicle is a 2013 hyundai santa fe sport 2.0 turbo awd. I bought this vehicle new in nov 2012. The vehicle has known steering issues from hyundai motors usa. I had it in the hyundai dealer in reno nv last month to have alignment and front steering checked out again. I have had it in the dealer to complain about my steering but they keep stating that it all checks out? it is very difficult to maintain my lane and if its windy out i have to slow down on the highway as it drifts and its hard to control the vehicle back to my lane. Hyundai knows of this problem but has not come up with a fix i have read and heard through other complaints. This vehicle needs to be recalled as it is really dangerous to drive. I paid alot of money for this car new and its my only vehicle so im hoping your agency can help fix this problem? thank you for your time on this serious issue.
Started out with the steering wheel having a lot of play and small clicking noises with sharp turns, this has gotten progressively worse. If i go over a speed bump or even slightly adjust the wheel in street traffic there is a clicking sound in the steering column. On a small highway when i accelerate to 65mph the steering wheel shakes and jerks back and forth to the point of nearly losing control and there is a constant clicking noise.i took the vehicle in to be serviced and was told the problem is a plastic coupler within the steering column. I was told this is a widely known issue and it should be recalled. I did my own research on line and i am very unsettled with what i read. Several people have complained of this issue yet nothing has been done. This is very dangerous and a very expensive repair that can only be done at the hyundai dealership. This needs to be addressed and a recall issued asap.
There is another complaint with regards to steering. The vehicle drifts left and right, also i am fighting with the steering when making turns. Dealer service dept. Was notified and my vehicle had a front end alignment and still has the same problem. Told the service dept again that same problem exists and was told that the technician could not find the problem. Their is a problem and no one wants to fix it. I hope some one looks into this.
While driving to work from my residence, i began hearing a clicking sound when turning my steering wheel, as well as experiencing extensive "play" in it as well.this made it difficult to maintain my lane on the highway, which has very close traffic, and made response to my steering actions seem delayed because of said play.even on normal city, surface streets, it was not handling correctly, and took effort to maintain my designated lane, as well as making turns and response to other traffic where my steering was pertinent.the issue progressively worsened to the point i was afraid to drive it.i researched the issue and found that it is not an isolated incident in hyundai vehicles, as well as their kia vehicles.i could not find a recall, but did see where they extended the warranty on kia vehicles to address the problem and avoid the recall.so why not on the hyundai vehicles affected with this safety problem.
2013 santa fe 2.0t - car will not keep in the lane, it wanders all over the road at speeds over 40mph. I have filed this report twice now, this is my 3rd time.the steering is erratic, unresponsive and completely uncontrollable.the car wanders all over the road and if it happens to be windy outside, forget about it.i have spend hundreds of dollars to get this diasnosed with every solution and i still have the same problem.hyundai you need to fix this!i was almost in two accidents because i literally can not control my car on highways!! the car drifts all over the place and i'm sick of it!!your product has almost caused me to run off the road or into other cars! i'm tired of the runaround from all the dealers i've been to. The car simply can not be controlled. I spent $35k on a car i can't drive unless i'm in town getting groceries!! i'm tired of fighting my car just to drive it. You put out a faulty product and people are now left with cars that can not be driven at highway speeds. The car is all over the place and i constantly have to fight the car to drive it straight!!
The contact owns a 2013 hyundai santa fe. The contact stated that the steering failed and caused the vehicle to swerve from left to right. The steering had to be set to the sport setting for highway driving and to the comfort setting for city driving in order for the contact to be able to control the steering. The vehicle was taken to the dealer, who upgraded the steering computer system however, the failure was not corrected. The manufacturer advised that nothing was wrong with the steering. The vehicle was not repaired.the vin was not available. The failure mileage was 2,000 and the current mileage was 4,000.
Vehicle delivered as new, immediately upon attempting to pump and fill gasoline tank, the pump clicked as full.however, gasoline gauge on dash only would and continues to show 3/4 full. There have been numerous attempts and replacement equipment to address and eradicate this situation and nothing has corrected the situation nor does hyundai have any answers available to correct this situation. The vehicle has been in my favorite hyundai service facility for many days and when finally returned the only answer i was given, was that the vehicle is an early production of the model and they have had some of same problem. In addition the electronic steering is a great disappointment as it is quite difficult to keep the vehicle on a true straight pathway no matter what the composition of the pavement. There was some sort of alert from the factory on an adjustment however and was addressed but is still terrible. Then there's an issue on the hitch whereby then trailer prep wiring was included on the invoice, installed by the selling dealer and the servicing dealer feels it not there duty/responsibility to repair it. I have been a hyundai customer since 2001 as this is a very great disappointment and besides safety issues. These issues must be cleared up asap by both the hyundai manufacturer and straightened out with their dealers. Please ! i would think the manufacturer admitting they know of the problem and cannot solve it they would replace my exact vehicle as i purchased it equipped and take back this one. They know of the problem so just simply replace my vehicle without any charges to me now!
While turn left into a subdivision the steering would not re-center thus the car ran over a couple of large stones lining the roadway at the entrance.the abs did not engage.finally the car stopped about 30 feet later.i was able to finally steer the car back on to the street.there is damage to the undercarriage, the inner wheel well on the right side was torn off, the left front air dam, the exhaust system, the right front wheel was damage, and a flat tire.
2013 hyundai sante fe limited (purchased new) - 8/2/19 steering began to experience a "hesitation", "lag", "play" when turning the steering wheel even slightly in either direction.the problem increased in the "hesitation", "lag", "play" experienced.performed search on the internet and found that hundreds of owners of hyundai across many models and years experiencing the same problem. A number owners experiencing extreme problems, i.e., steering going out completely or locking up while driving.it appears all these problems are attributable to hyundai's election to use a cheap rubber coupler between the steering column and steering linkage. While researching i found that, in fact, hyundai has issued several technical service bulletins.i have been the only owner of my vehicle.however, i have never received any notification of this potential very dangerous problem with an essential part to the safe operation of these vehicles.the replacement part is $6.88.hyundai delearships charge $400-$500 to replace it.nhtsa should have long ago ordered hyundai to effectuate a replacement of this part with one made of a material that will not degrade as this part does.
Steering wheel clunking noise when moving, turning and medal to medal noise when going over bumps.
As first-time owner of a hyundai vehicle (2013 santa fe sport 2.0), i am deeply troubled and disappointed by my ownership experience. My main complaint consists of operating a very unstable vehicle at highway speeds. It wanders, surges, and generally has a mind of its own. I constantly find myself trying to identify the blasts of wind that jostles my vehicle from side-to-side, only to realize it's a perfectly still day. Driving past other vehicles or having other vehicles pass me causes instability and is a challenge to keep in the lane. In support of the steering issue, it is non-linear, unpredictable, and feels disconnected from the front wheels. Additionally, without the steering wheel being rotated, the vehicle will make course corrections that are unexpected, inconsistent with steering angle, and feel unsafe on all road surfaces. My purchasing dealership tried to blame the steering issue due to the fact that the roads are not 100% level, flat, smooth, etc.i have been driving many different cars for over 30 years and this is the first time i have ever owned a vehicle that feels unsafe in all driving conditions - as if it were on ice!it is very tiring to drive this vehicle on long trips as it demands constant corrections to keep the vehicle in the lane. On straight, level roads, the vehicle wanders to the left or right. Higher speeds make the problem worse.i have taken my 2013 santa fe sport to be fixed on more than 4 occasions and no realignment, software update, tire inflation adjustment or related attempts have been successful in correcting the steering/handling problems of my vehicle.
Since the vehicle made the 110,000 miles the steering wheel makes constant vibration and steering wheel clunking noise when moving in either direction and when driving around 60 to 85 mph,
The contact owns a 2013 hyundai santa fe. While driving various speeds and while the vehicle was stationary, the contact heard an abnormal noise coming from the steering wheel. The vehicle was not taken to a dealer or independent mechanic for diagnostic testing or repairs. The manufacturer was not made aware of the failure. The failure mileage was 115,000.
2013 santa fe 2.0t - car is unsafe at highway speeds.car erratically steers all over the place and it's a constant fight to keep it on the road, let alone in the lane. If it's windy outside or driving anywhere near a semi truck you can forget about the safety of the car.i, along with many other owners of these vehicles have complained about this very dangerous problem. Hyundai needs to resolve this. I literally spent 35k for a car that can only be used in town. I can't even take road trips that involves going over 50mph or on highways because of how unpredictable and unsafe this vehicle is!why won't hyundai fix this or recall this?!?!?!
Driving on the highway doing 65mph my steering all of the sudden got hard and the steering light indicator came on the dash board. I was able to make it to work with out any power sterring but made it a tough ride
Play in the steering wheel and a clunking noise coming from the steering wheel and under vehicle. From looking at vehicle forums appears to be steering gear used in electrical steering motor. Steering has play in it while stationary and while driving. Dealer contacted and said no recalls, unsure if covered under extended warranty dealer sold me.
Lots of lateral play (clicking sound)in steering even when not driving.while driving steering shakes violently.
2013 santa fe 2.0t - car is unsafe to drive, the erratic steering and continuous wandering all over the highway has caused me to park my car more than i drive it. A majority of my driving involves highway speeds of at least 60mph and over which i can not achieve in this car due to its poor steering, unsafe wandering and unpredictable steering behaviors. I have had witnesses to this and actually state that it looks like i'm driving drunk. The car wanders all over the road!if it's windy outside, you might as well forget driving the car even at speeds below highway normal speeds. This car is unsafe and hyundai knows this!!
Have operated this vehicle for 20 months with questionable steering control. At first, thought it might have been a break-in or tire issue but highway steering drifting tendency has persisted. Vehicle was purchased new. I have managed to survive this problem because i am a pretty good driver with decades of accident-free driving but would not want to expose a less-experienced driver to this situation with this vehicle, especially in a tight/ narrow traffic lane situation at freeway speeds. Somebody needs to get hyundai to address this matter.
The car wants to go anywhere but straight.any uneven pavement, wind gusts or cars passing by cause the car to require a steering correction.at speeds over fifty miles per hour steering input is required ninety percent of the time to keep the car within the driving lane.the dealer checked the alignment and said everything was to specification and normal. This is the worst vehicle i've ever driven including several motor homes.
Steering wheel seemed to have play in movement. Later developed thumping and knocking when driving, especially when driving on bumpy roads. Attendant at dealership made an appointment for two weeks later stating it could be the steering coupler and there may be a recall. She did not confirm the car may be unsafe to drive.i have not received a recall notification from hyundai. Problem began in march 2021 and continues. Repair is due today at dealership.
The steering is hard to control. The vehicle wonders from side to side as if you are being hit by strong wind quests.the faster you go the worse it gets.the tracking is terrible.it doesn't matter what mode its in or weather the vehicle is empty or has 3 passengers in it.
Vehicle was purchased around january 30th, 2013, at the time of the test drive i noticed a lot of wind noise in the cabin and the vehicle would not stay in a straight line at 55 mph, it would sway left to right.against my better judgment i still purchased this vehicle.the sales person informed me that the reasons why the vehicle performed the way it did was because it was a very windy.the next day i contacted the sales person and advised him that i was still having the same problems.he had me bring the vehicle into the shop and they checked the tires air pressure and wheel alignment.they made up some story that the vehicles are transported with 50 psi on the tires and this was the cause of the problem.to this date the vehicle still sways left to right when driving over 55 mph and the cabin noise is driving me crazy.this is a serious safety issue that hyundai will need to fix quickly.i have now made another appointment with the shop because the driver seat started to feel loose when applying the brakes or slowing down.this vehicle has too many safety issues and now with only 1500 miles on the vehicle i am forced to take it to the shop.when speaking with the shop manager he made it sound liked no one else was having these problems, maybe they need to read the complaints on this site.
Vehicle delivered as new, immediately upon attempting to pump and fill gasoline tank, the pump clicked as full.however, gasoline gauge on dash only would and continues to show 3/4 full. There have been numerous attempts and replacement equipment to address and eradicate this situation and nothing has corrected the situation nor does hyundai have any answers available to correct this situation. The vehicle has been in my favorite hyundai service facility for many days and when finally returned the only answer i was given, was that the vehicle is an early production of the model and they have had some of same problem. In addition the electronic steering is a great disappointment as it is quite difficult to keep the vehicle on a true straight pathway no matter what the composition of the pavement. There was some sort of alert from the factory on an adjustment however and was addressed but is still terrible. Then there's an issue on the hitch whereby then trailer prep wiring was included on the invoice, installed by the selling dealer and the servicing dealer feels it not there duty/responsibility to repair it. I have been a hyundai customer since 2001 as this is a very great disappointment and besides safety issues. These issues must be cleared up asap by both the hyundai manufacturer and straightened out with their dealers. Please ! i would think the manufacturer admitting they know of the problem and cannot solve it they would replace my exact vehicle as i purchased it equipped and take back this one. They know of the problem so just simply replace my vehicle without any charges to me now!
2013 hyundai sante fe.consumer writes in regards to low beam headlights problem.the consumer stated when driving at night, the front windshield had a line and shadow at about half way point to the top that was a darker shade and as a result it was very dark and very hard to see, especially on poorly lit roads.
Driving down the highway at 70 mph and the sunroff just exploded. It sounded like a gunshot went off. Luckily the sunroff cover was closed on the inside, outherwise i would have been covered in shattered glass. Temperature outside was 93 degrees and sunny......updated 11/13/15updated 1/4/2016
Passed out while driving. Struck the rear passenger side of another car with the front drivers side of santa fe. Airbags did not deploy. Santa fe was totaled. I suffered a broken neck in two places and dislodged two cervical disc. Now having to go for surgery to repair disc damage. Hopefully i will regain use of left hand do to nerve damage.
While driving down the highway my sunroof became detached the mechanism which opens and closes it failed and my sunroof almost flew off on the highway which poses a great danger. With the help of a state trooper we were escourted off the highway where we had to duct tape the sunroof on in order to get back home route 2 hyundai has had my vehicle for almost 2 months now
I was driving to work in the morning and heard what sounded like a shotgun blast. It took a second or two to get my bearings but what had happened was the forward pane of glass on my sunroof had exploded. There was a fair amount of glass all throughout the front and rear seats of the interior but most of it had blown out of the car. All but 2-3 inches of glass around the perimeter had blown out. The temperature was around 65 f.
As i was traveling east on a main road,i turned left on to a secondary roadat a very low rate of speed.i was completely shocked by the impact of my vehiclewith a vehicle that was in the opposite lane,headed in a southerly direction.prior to the collision i had no awareness of the presenceof a vehicle stopped in that location, as the vehicle was completely obliteratedfrom my view by the left sideview mirror. I believe that the exaggerated size of the mirror, and the location of its position made it impossible for me to have a clear, unobstructed view in that situation.i feel the design/placement of the mirror was definitely a contributing factor in this accident.
The contact owns a 2013 hyundai santa fe. The contact stated that there was an electrical short in the vehicle and the fuzes shorted more than once. The electrical outlets failed to function when the failure occurred. In addition, the power locks randomly locked and unlocked. When the contact locked the doors, the power locks failed to function occasionally without warning. In addition, the contact heard an abnormal noise under the vehicle. The vin was included in nhtsa campaign number: 17v226000 (engine and engine cooling). The contact was to check with the manufacturer to determine when the parts would become available to schedule the recall repair. The failure mileage was unknown. Parts distribution disconnect.
A friend and i were traveling from richmond, tx to port aransas, tx on friday, april 8, 2016 when the panoramic sunroof spontaneously shattered in corpus christi (on the crosstown expressway - sh 286). It sounded like a gunshot and then the plastic roof covering started to flap indicating the roof had been damaged. We were not following closely behind another vehicle and neither of us noticed a rock or any other object in front of us. After the initial frightening noise, i quickly pulled off the freeway and onto the feeder road pulling into a gas station. The roof had shattered into small pieces. We were able to find a hyundai dealership in corpus christi not far from where the incident took place and slowly made our way there. The manager at that location told us he had known of this happening to the hyundai veloster panoramic roofs. He arranged a rental agreement for a temporary sub vehicle and we were able to continue to our destination. At this moment (monday, april 11, 2016), my santa fe is being assessed at the corpus chrisit dealership. Outcome unknown. Two photos included of damage.
I was coming up to a stop sign,driver on cross street cut turn real tight doing about 35 or 40 miles an hour and hit my car headon. My steering wheel air bag deployed deflated i went over the steering wheel and cracked my windshield with my head.
Vehicle was purchased around june 3 2012, at the time of the test drive i noticed a lot of wind noise in the cabin and the vehicle would not stay in a straight line at 55 mph, it would sway left to right. Against my better judgment i still purchased this vehicle. The sales person informed me that the reasons why the vehicle performed the way it did was because it was a very windy. To this date the vehicle still sways left to right when driving over 55 mph and the cabin noise is driving me crazy. This is a serious safety issue that hyundai will need to fix quickly. When speaking with the shop manager he made it sound liked no one else was having these problems, maybe they need to read the complaints on this site. Seats:i too have experience the driver seat being very lose and rocking.i took it to the dealership and they said they tightened the bolts but it didn't take but a day to realize that this wasn?t a total fix.each time i take it back they just say they locked the bolts down but will not do any paperwork on it and.sunroof:my sunroof makes a whistling noise when i drive during windy conditions.i took it back to the dealership and they too heard the noise.but told me that there is nothing that can be done about it and that they are waiting for a tsb (technical service bulletin) in order to correct this issue.three months after i purchased the vehicle my back passenger rear window blew out at 60 mph and they wouldn't cover it under warranty since they didn?t know what caused the window to blow. I've now had the care for 10 months now and still they have not fixed this issue. I have been a super supporter of hyundai but how can i continue to recommend this company if they advertise they have the best warranty and customer service but wont follow through? hyundai needs to fix this and make it right with us owners.
Going on side street at 25mph when car suddenly lost control then hit a car tire on the right of the vehicle but then rolled over on its head. Side air bags deployed but not driver air bag. This car has to be unstable to hit another car on the side (see pics) and overturn. Besides, there are already recalls on some santa fe sport for cracked axles and bad tires......updated 12/03/15
While traveling at 70 mph a loud explosion was heard and the panoramic sunroof exploded covering me and my passenger in shattered glass causing minor cuts to one of us. No object appeared to hit the car. Glass covered the occupants as well as any following vehicles potentially causing damage. No object was found to indicate that the vehicle was struck. The glass was pushed outwards as though it was pushed from inside the cabin.
The panoramic sunroof on my 2013 hyundai santa fe exploded, sending glass shards everywhere.it sounded like a shotgun went off inside the vehicle.fortunately, the inside roof cover was closed, so most of the shattered glass was sent onto the roadway, instead of inside the vehicle.internet investigation revealed that this is not an isolated incident.exploding sunroofs on hyundai vehicles, including the santa fe and veloster, have occurred in the past.to me, this is a serious safety issue.not only because glass could be blown with significant force throughout the vehicle, but because if it happened at highway speed, it might make it impossible to control the vehicle due to shock of the explosion and glass being shot everywhere.since this is a recurring problem with hyundai, there needs to be a permanent fix applied to any vehicle that has experienced this sunroof problem when it is repaired.to simply replace the broken sunroof with an identically flawed sunroof does nothing to ensure the safety of the vehicle during subsequent road driving.i do not believe this vehicle is safe to drive without this permanent fix.
The latch of the driver door doesnā€™t lock. It remains open . There was a recall for it but not sure if it ever got done before i bought the car.
The contact owns a 2003 hyundai santa fe. The contact stated that while traveling at various speeds, he heard a strange noise. The vehicle was taken to a private mechanic where it was found that the a frame was rusted. The vehicle was not repaired. The manufacturer was not contacted about the failure. The failure mileage was approximately 94,000.
I can hear loud clunking sounds from the rear of the vehicle when going over bumpsfaster than 25 mph.
Driving on highway and hit a bump and the whole car shifted like into the other lane.i have asked local dealer before to check suspension and they said its "ok". " that's how it is". Since my purchase every bump i hit the car is not stuck to the ground and moves either to left or right. Might be a factor in the huge steering problem this car has as well.
When starting and stopping the suspension makes noises.
The vehicle drifts from side to side at speeds above 40 mph. I've taken it to the dealership, they said there was no problem "its probably just the different driving modes on the steering wheel." they suggested to drive in "sport" mode which doesn't help.this is a major concern because its a huge safety issues and it must be addressed. There are too many complaints on the internet for this problem to be ignored.
The contact owns a 2013 hyundai santa fe sport. The contact stated that while accelerating from a traffic stop, a loud grinding noise emitted from outside of the vehicle. The vehicle failed to operate in drive or reverse. The vehicle was then towed to the dealer, who stated that the front axle was fractured. The vehicle was repaired with a newly manufactured axle. The manufacturer was notified of the defect. The approximate failure mileage was 4,200. Updated 10-21-13
The contact owns a 2013 hyundai santa fe. The contact stated that while driving 65 mph, the vehicle would sway to the left. The vehicle was taken to the dealer however, the technician was unable to diagnose the failure. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure and current mileage was 800...updated 03/18/14 the consumer stated the entire front end of the vehicle was replaced. However, the vehicle continued to the pull to the left and swayed from left to right.the steering was aligned. However, the problem continued. Updated 03/20/14
The contact owns a 2013 hyundai santa fe. The contact stated while driving approximately 75 mph, a loud banging noise emitted from the suspension. The failure recurred multiple times and only when there was at least four passengers. The vehicle was taken to the dealer, but there was no diagnosis or repair. The manufacturer was notified of the failure and the contact was advised to return the vehicle to the dealer for repair. The vehicle was not repaired. The approximate failure mileage was 1,500.updated 04/06/15*ljupdated 9/21/2017
The car wants to go anywhere but straight.any uneven pavement, wind gusts or cars passing by cause the car to require a steering correction.at speeds over fifty miles per hour steering input is required ninety percent of the time to keep the car within the driving lane.the dealer checked the alignment and said everything was to specification and normal. This is the worst vehicle i've ever driven including several motor homes.
As i was traveling east on a main road,i turned left on to a secondary roadat a very low rate of speed.i was completely shocked by the impact of my vehiclewith a vehicle that was in the opposite lane,headed in a southerly direction.prior to the collision i had no awareness of the presenceof a vehicle stopped in that location, as the vehicle was completely obliteratedfrom my view by the left sideview mirror. I believe that the exaggerated size of the mirror, and the location of its position made it impossible for me to have a clear, unobstructed view in that situation.i feel the design/placement of the mirror was definitely a contributing factor in this accident.
2013 hyundai santa fe 2.4 is having major steering issues. At speeds above 45mph the suv sways all over the road and is almost impossible to maintain control of. If you have any type of wind the suv will change lanes and if you slightly correct it over corrects. I have checked the tire pressure and the tires show no signs a wear. Also the fuel tank will only fill 3/4 full then you have to wait and ever so slowly put the remaining 1.5-2 gallons in. The mpg is horrible only getting 20mpg at best on the highway. The eco mode drops the fuel economy down to 18mpg when activated. I have not been able to take it to the dealer ship due to work and cannot go without a vehicle.
Own a 2013 hyundai santa fe. The contact stated that while driving approximately 50 mph, the vehicle drifted from left to right. The contact indicated that when driving the vehicle at highway speeds, it was very difficult to keep vehicle in a straight line. The vehicle was taken to the dealer several times where the alignment was adjusted and the tires were checked but the defect persisted. The ownerwas not informed of the defect. Consumers report magazine reports this problem.
Driving this vehicle on the highway is very unsafe. Vehicle wanders, very hard to control. Constantly have to correct.
While waiting to pull out of my subdivision, foot on the brake, i hear a loud bang under the car. Did not know at the time what it was, so as i take my foot off the brake to turn, the car would not move. Tried going in reverse, and no movement. Called roadside assistance and had it towed to the dealership. Said my axle cracked. This is a brand new car!! when i asked if any other owners have had this issue, i was told "no", that i was thefirst person this happened to. I called hyundai corp hdqtrs in ca and filed a complaint. I was given a case #. They also said no other complaint has been filed, and no recalls issued. This is a dangerous safety issue! yes, they are fixing it, but i did tell them that i will be leary driving it again. Something needs to be done before someone gets killed!! thank god i was not moving.
Steering / suspension. I purchased the vehicle new on 01.09.2014 out of the showroom. About 3-4 months later, i started to notice the steering and rough ride. The steering was like a vehicle with "jimmy legs" loose and all over the road. I took it back to the dealership to get checked out. First thing it was out of alignment on the front end (left toe -0.10d, right toe -0.09d). They checked the suspension and told me that the components were good with no damage or wear including the struts. I told them of how rough the ride is driving at variable speeds on the local roads. Ever since, i have had 5 alignments and still have the same handling and steering problems. I took my vehicle to sears to have an alignment checked and was told the left front was out by -0.07d. The mechanic told me that i was the 6th person with the same model vehicle to come in there in the past two weeks with the same problems. He stated that the reason for the issues are coming from the electronic steering module. When you adjust the steering wheel to on of the three settings (normal, comfort, sport), it causes the front alignment out. This to me sounds like a design flaw and hyundai does not want to address this issue. I just get tired every time i take it to the hyundai dealership of being told that there is no problem, it is how it is suppose to ride like that due to that it is not a car. I was at hyundai dealership on 06/feb/18, and that is what they told me but i had to pay another $89.95 for an alignment again, left front was out (toe -0.15d) right front was out (toe -0.18d). I was told that the struts and suspension was ok, but could be the tires. I have 29,374 miles on it and i am getting tired of having to bring it in to have the same work done and being told that there is nothing wrong. I have all paperwork to use to show the alignments that were done.
While driving my awd santa-fe through snow. Snow begins to build up on tires and rims as due all vehicles. While having parked my santa-fe for 30-45 minutes or continually driving through snow and returning to drive said santa-fe you start to feel vibrations and then vehicle starts violently shuttering the faster u go. The snow throws off the wheel balance and makes car shutter violently. The only fix from dealer is park car in warm garage while parking or scrap inner wheels before driving. You would think any cuv/suv with awd should not have this problem, really any vehicle should not have this problem. I guess i bought the awd to stay on clean dry roads. Defeats the purpose of an awd.guess it will take someone crashing before looked into. My fix, buy can of never wet and spray rims and tires so no snow or ice sticks to wheels or rims or change rims more money$ but both work. Simple, complain and solution resolved
Passed out while driving. Struck the rear passenger side of another car with the front drivers side of santa fe. Airbags did not deploy. Santa fe was totaled. I suffered a broken neck in two places and dislodged two cervical disc. Now having to go for surgery to repair disc damage. Hopefully i will regain use of left hand do to nerve damage.
Vehicle does not stay in a straight line. I've had alignment issues before with other cars where it pulled to one side but this car is all over the place on the interstate. I constantly have to correct the steering wheel which is exhausting after 20 mins. Sometimes left sometimes right. Also suspension integrity is questionable when hitting bumps the car seems to bounce up and cause you to lose control for a quick second. Why is the government allowing this!???????? went to dealer first they said nothing was wrong then a few months later they magically had new alignment specs which the did and it stills wonders.
This vehicle wanders all over the road.whenever there is any wind -- even passing other vehicles -- the vehicle is unstable.in my opinion this car is not safe to drive.
While turn left into a subdivision the steering would not re-center thus the car ran over a couple of large stones lining the roadway at the entrance.the abs did not engage.finally the car stopped about 30 feet later.i was able to finally steer the car back on to the street.there is damage to the undercarriage, the inner wheel well on the right side was torn off, the left front air dam, the exhaust system, the right front wheel was damage, and a flat tire.
I was making a right turn out of a shopping plaza onto a main highway when the traction control engaged because of fresh wet roads, a loud boom came from the passenger side front. Right after the boom the suv revved up and the suv had total loss of power and wouldn't move forward at all. I coasted to the side of the road. I put the suv in park, shut it off. After restarted suv had full working power with drive and reverse5x. Vehicle is now at dealer for inspection for damage/(safety).
You have to constantly fight the steering to keep the car from swaying to the left or right.
Using the car in eco when entering the interstate i'm speeding up my car goes higher in rpms and is not shifting to correct the change and i'll have to flip it into manual and shift into a higher gear. This has happened at least 3 times and does not happen every time but the first time almost got me hit by a car because i couldn't slow down due to timing and also was not speeding up correctly due to the car not auto correcting.
Push button start does not always start. Intermittent problem causing vehicle to strand us multiple times. Vehicle is parked and when you try to start it it will not start.
Engine recall
Since may i have been dealing up to august my car me et s the requirements for lemon l aw n i filed in may my car not safe to drive burns 2 qts of oil a week since they did recall between third parties in attorney general n service manager my car is inhumane for nearly two months of them consumer advocate falsifying documents n not getting this car serviced when the engine has a recall on the 2013 and i've recorded conversations n made copies when action should be in a 30 day window since august 8th please help!!!
My hyundai santa fe sport 2013 model suddenly caught fire while the vehicle was in motion. There was no accident involved. Incident happened on dec 5, 2019. I am attaching the fire department report. My wife was driving the vehicle on city road at a speed of 45 mph and suddenly smoke started coming out of hood. She stopped the vehicle, got out of it and a nearby driver called 911. Fire department folks reached the location in 5 to 10 mins and controlled the fire.
This vehicle has issues with the ac. It only blows hot air when the ac is turned on, even when it's on the lowest and coldest setting. Since i purchased vehicle during the summer of 2013 the ac has not been working properly. I have taking it several times to have it check but have been told that there is no trouble found, but that was until earlier this year that i was told that they found an issue but i would have to pay a deductible to get it fixed.now i am having the same issue again the ac comes on but only hot air comes out no cold airthis happen whether the vehicle is stationary or in motion.
2013 hyundai santa fe sport (fwd). Having trouble accelerating intermittently 3 times, happened on 10-15-2020 (on high way), 12-28-2020 (on high way) and 12-31-2020 (on local), car can not be accelerated when gas pedal stepped, tachometer shows zero, speedometer less than 40 mph. Car was back to normal after restart.
Purchased 4/9/2020. Had to buy battery within 1 month. Then rebuilt engine had to be installed and now i am having to put 1 quart of oil in the vehicle daily due to oil leaking under vehicle constantly which i have had to do for 1 full week until tomorrow when dealership agreed to service vehicle again!
I just got off the highway and coming into town approaching a four way stop.i stopped and when i started to go the car made a horrible loud noise and would not go forward.i made it half way through the intersection and it completely died.the car wouldn't go forward or backward.i called roadside assistance and they picked up my car and took it to the dealer ship and the dealership called me the next day and told me i had a broken axle that they would have to replace.i bought the 2013 santa fe in september and this happened on march 2013 only about 6 months old.
I was heading home around 9 pm last night and only a few blocks from home when i heard a loud "pop" that sounded like a gun shot. I looked around and didn't see anything out of the ordinary but a few seconds later i started to hear tiny pieces of glass falling down on my sunshade under the panoramic sunroof on my 2013 hyundai santa fe sport. When i got home, i saw that the front half of my sunroof had spontaneously exploded. Luckily, the sunroof and shade were closed when it happened, and i wasn't hurt, but it scared me to think it could have happened when the roof was open or while driving on the freeway! when i took my car into the dealership today, they said the roof had not been recalled and it was not covered under warranty. I had to open a claim with my insurance to start the repair. This is a huge defect and safety issue and hyundai needs to take responsibility for the problem and cover the cost of repairs and my rental car. Ordering the parts and having them shipped from overseas and the repairs are estimated to take at least a week, if not two.simple research on the internet has lead me to many other complaints of exploding sunroofs on hyundai's and other vehicles manufactured at the same plants such as kia and ford, as well as numerous photos of vehicles with identical damage. Hyundai has acknowledged the problem, yet my local hyundai dealership will not recognize it as a recall.
We had an engine light come on.car had already been runny rough.dealership said car was low on oil.they want to perform a oil consumption test.internet search says this is a known issue.how do we get this resolved.car currently has less than 100,000 miles.
The vechile only has 78000 miles on it, and this was found in the parking lot of a grocery store at the time of the incident. Appears that insulation in the muffler system starts to come out. It appears that there is a hair like substance that comes out of the muffler, but is is found to be the insulation that lines the muffler when it is faulty/or bad.
I was driving west on u.s. Hwy 80 at about 30 mph, after pulling out of a parking lot about 1 block before i lost control of my 2013 hyundai santa fe, at an intersection.it made a sharp right turn without my help at all.after hitting another vehicle and then jumping a large curb, i came to stop about 18" from a small tree.i was completely traumatized.the right front wheel had a blow out from the outside side wall of the tire.the mechanic said it looked slashed.the big question is, did the blow out occur at the time my vehicle made the sharp right turn at the intersection, or did it occur when it hit the curb?i don't know, but i feel something happened to cause that sharp right turn in the first place.i had the mechanic check out the right front wheel area (axle, etc).they said they couldn't find anything wrong with the vehicles parts, that wasn't caused by the accident.this makes me more convinced it has to be the tire.this is the second tire that has blown out on the outside wall of the tire since i purchased this vehicle in 2013.the other blow out was from a nail going through the outside wall.i only have 11,045 miles on this vehicle.tires are a kumho, crugen, p235/55r19, 101h sl bsw oe (information copied from a discount tire receipt when the first blow out was replaced 5-22-15).i am afraid to get back in this vehicle because i don't know what caused complete loss of control.i will trade it in on a different vehicle.i'm afraid of hyundai's and kumho tires!
The rear section of the panoramic sunroof spontaneously shattered while i was driving at approximately 45 mph on a sunny day, temps in upper 50s. There was a very loud noise followed by cracking sounds, indicating that the glass was cracking and spreading across the pane.the glass did not fall through but is cracked across the entire pane. No evidence of any impact from road debris.
Our hyundai sante fe sport smells like gasoline. The odor is very loud and nauseating. We parked it outdoors and the smell is still very loud and immediately noticeable from inside the vehicle and even walking by. We looked it up and saw an article in consumer reports (by [xxx] on may 18th describing this same thing. The article states the cars are being recalled however, we had our vehicle towed to thornton road hyundai and were told there is no recall. They have diagnosed it as a leak in the top valve of the cover gasket and are charging $365 to repair it.additional note - on july 8th, as we drove from atlanta to orlando, we witnessed a silver hyundai sante fe sport on fire (completely engulfed in flames) on the highway.we are very concerned and would like for this concern to be taken seriously.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Car burned oil putting 2 quarts back in it every week/ topping it off. Oil light doesn't indicate oil is getting low and or does it come on. Left side of steering wheel controls don't work at all. What's the point of the bluetooth if you cant use the important part of the function that's supposed to help. Both in motion and stationary.
While driving down the highway, our sunroof just exploded.sounded like a bomb. I looked around and the sunroof was gone and glass was falling all over my husband and me.we had to pull off the road.this could have been a disaster.i believe hyundai is at fault and should have to replace the sunroof, after doing a google search and seeing how many others this has happened to.
Since the vehicle made the 110,000 miles the steering wheel makes constant vibration and steering wheel clunking noise when moving in either direction and when driving around 60 to 85 mph,
7-18/2017 car brought to auto nation in brunswick ga for engine recall check.car was returned to owner without ever testing engine as requested. It was not disclosed to customer that engine was not checked. 4 days later on 7/22/2017 driver going 70 mph on hwy 95 in jacksonville engine starting making knocking noise and ceased up completely turning off. Driver barely made it off to the side of the road. To make matters worse hyundai roadside assistance charged driver $174 to tow vehicle to nearest dealership.
The paint by the power heating seat buttom, is craking, peeling with the sun.
I was driving down my block directly in front of my home under 25 miles/hour on a city street.i was driving straight forward and not turning.suddenly, there was a loud short noise like a gun going off so i got out of the care, only to find thatthe sunroof had severely cracked and the glass had risen up.i did not hit anything nor did any rocks or debris fall on my car.the cracking was totally spontaneous and seemingly without cause.it was approx. 7:00 pm at night.i looked online and discovered that there is a lawsuit pending over this very issue in the central court, state of california involvingthe same situation/defect on several years and models of hyundai autos; my make, model and year being among them.
For the past 12-14 mos i've had to add additional 1-4 quarts of oil after verifying low oil on dip stick in between regularly scheduled oil changes at firestone. They noted dec 2019 internal oil leakage. Oil light never came on. Most recently feb 14, 2020 check engine light came on checked dip stick twice it only had oil on tip, added 2 quarts oil, light went off. Check eng light came on few days later, repeated dip stick check =added 3 more quarts oil few days later. Repeated several xs throughout feb 2020. Paid 3 separate mechanics all stated internal oil leak. 1 mechanic stated had several customers with same complaint. He informed me check with dealer for 1 recall or 2 extended warranty & due to oil consumption problem. He estimated approx $5k + to rebuild engine, piston rings issue. I called dealer asked cost for them to check was quoted mini $139 to start. When they emailed appointment confirmation, i confirmed appmt mar 14, 2020 & asked 1. If a recall existed 2. If extended warranted covered it. When i got there today i asked same 2 questions & was told to pay $42 for oil change #1 today & bring car every 1000 miles 3 more times free of charge so they can track internal oil leak. Was told extended warranty only went to 120,000, my car's @ 125,600. I asked why i wasnt informed of this extended warranty as i received letter last year when i brought car in for courtesy software update & 2018 another courtesy check, they couldnt explain. I feel if i didnt use buzz words 4th mechanic told me i would have been charged more $. A mechanic 3 days ago said i needed exhaust manifold catalytic convtr $1244 & new spark plugs & coils $703. Infomed this mechanic i pd $600 approx 6 mos ago for spark plugs due to hesitation in acceleration & jerky & sputtery motion. I feel like hyundai is aware of this problem & i read similar issues resulting in fires. I'm still payin on car.
Driving down the interstate, no other cars in front of me, sun roof exploded. As safety glass, millions of pieces of glass.
The camera has a tendency to just go black, losing all rear visibility.it happens when the car input in reverse and lasts a few seconds or more.
My car is making a rapid beeping noise it stops every time i break i am extremely scared. I believe it has something to do with my engine. Iā€™ve recorded videos however the box below doesnā€™t allow videos.
Takata recall. Religiously in for routine oil change and maintenance, not due for an oil change for 1200 more miles. The vehicle sat for 7 days while i was on vacation, ran fine before it sat. Drove the vehicle for 4 days after returning from vacation.about 6pm coming home from work, opposite from rush hour traffic. I suddenly heard slight ticking sound when i pressed on the gas to accelerate quickly getting on to the highway, i also noticed the rpms were high and not much power behind accelerating. Drove about 10-15 miles, ticking got louder when accelerating until there was a constant ticking and rattle in the front end. Parked the car let it sit for a night. Went to take it to the garage, upon starting the car there was ticking from under the hood, rattleling, and shaking, turned the vehicle right off. No check engine light, no low oil light, no dash notification lights light up indicating anything was wrong, temperature seemed normal. Popped the hood to check fliuds. Checked oil dipstick,dry as dry could be. No coolant, no oil. Have to have it towed to the dealership, afraid engine is shot! if i was to continue to drive the vehicle it could have seized up in the middle of thehighway, causing an accident or loss of control. I am thankful my 17 year old was not behind the wheel. I am sure a heafty engine replacement bill is coming my way.
The contact owns a 2013 hyundai santa fe. The contact stated that while driving at various speeds , the accelerator pedal would become stuck to the floorboard. In addition, the vehicle would lunge forward without warning. The vehicle was taken to a dealer where the failure was unable to be replicated. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 9,000 and the current mileage was 12,060.
The vehicle was stopped with my foot on brake. The engine began to race for several seconds and then returned to normal. It seemed as if the transmission was in neutral when this happened as there was no laboring of the engine. The car was in drive.
After driving car for over 1 1/2 hrs, losing acceleration after slowing down to pay tolls. Is happening more frequently. Safety hazard because even though i have gas pedal to floor will not go past 50 mph on highway that is 65 mph. Has happened 3 times and is happening more frequently.two other times happened after driving 2 hours on turnpike. Car lost turbo boost and wouldn't go very fast.. No lights on dash. Gas pedal to floor and rpms were reading a lot higher. Took to dealership who ran diagnostic. Wanted them to check the turbo actuator. Was charged $120.00 and told they couldn't find anything.
El problema de mi santa fe es el siguiente,aranque no sube su nivel de acelerar y se queda baga no quiere acelerar,en ocasiones esta corriendo y luego baja la velocidad y si movimientos esta muy lento,,si vas a entrar a una intersection tienes que tener sumamente el control que no venga ningun vehiculo por que ella no quiere correr lo suficiente se ahoga en el arranque y aparte en una subida no quiere correr ella baja velocidad y se ahoga sube la revolution mas de 5,000 y no corre esto me sucede desde que la compre desde la misma semana y aparte ella no tiene bien sus dirreccion siempre corre muy inestable...*dt..
The contact owns a 2013 hyundai santa fe. While remotely starting the vehicle, it independently accelerated with no one in the vehicle. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure. The failure mileage was 41,000. The vin was not available.
The contact owns a 2013 hyundai santa fe. While driving various speeds with the accelerator pedal depressed, the vehicle failed to respond. The failure recurred numerous times. The vehicle was taken to the dealer, but the failure could not be duplicated. The manufacturer was made aware of the failure. The failure mileage was 3,000. The vin was not available.
Hyundai santa fe sport 2013 purchased new, single owner vehicle. There have been multiple incidents where the cruise control had one of the following issues.1.failed to engage2.failed to disengage3.made the car accelerate when trying to disengage the cruise control featureit does not happen consistently but it has happened multiple times for me and the other driver within my home. Most recent incident took place 9.10.2014.i?m filing this complaint due to the safety concerns associated with the car accelerating when i?m intending for it to slow down by turning off the cruise control. I informed the dealership of this issue when i took my vehicle in for service and since it did not happen during a test drive they did not pursue the issue any further. The inability to duplicate the issue during a test drive does not reduce the safety impact of this software issue when the error occurs.
The contact owns a 2013 hyundai santa fe. The contact stated that while traveling at various speeds, the vehicle suddenly lost acceleration power. The vehicle was taken to the dealer where the failure could not be diagnosed. The vehicle was not repaired. The manufacturer was not contacted about the failure. The failure mileage was 300.
My car has been stalling every time i start it . It's been happening since april and i just bought it in september.
On several occasions the car, while in motion, feels like it downshifts causing driver and occupants to be pushed forward in the vehicle. The car has also failed to respond when accelerator depressed while car was already in motion. After coming to a stop, vehicle completely shut off.
On september 20th 2018 after having the car a week, the car made a noise would not start all the dashboard lights were blinking on and off then never came on again. The car was taken to the dealer for them to say it was a battery, which they never gave a service receipt for no matter how many times i asked. Then again on august 7 2019 my engine light came on and car stop while driving on the expressway with my kids in the car. Thankfully we were able to get off the expressway which was a very scary situation.after about 30 min that did restart but would not accelerate of 60 mph. As we coasted the remainder of our trip. Then again on october 7 the light came on again after receiving an oil change and tune up.this time smoking and stalling and never coming back on again. The brake would be pressed when the push to start betton never went to the on position.
The contact owns a 2013 hyundai santa fe. The contact stated that while driving at 65 mph, the vehicle lost acceleration power. The rpms increased but the vehicle did not regain acceleration power. The vehicle was towed to the dealer. A diagnostic was performed and located the failure at the throttle body. The throttle assembly was replaced. The failure mileage was 1,086 and the approximate current mileage was 1,088.
The contact owns a 2013 hyundai santa fe. While attempting to park the vehicle with the brake pedal depressed, it accelerated independently. As a result, the contact crashed into the driver side of another vehicle and then into a snow bank. The air bags did not deploy. The contact did not sustain any injuries. A police report was not filed. The vehicle was taken to an independent mechanic, but was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 14,000.
The contact owns a 2013 hyundai santa fe. While driving at 40 mph, the contact attempted to disengage the cruise control but the vehicle accelerated independently. In addition, the contact stated that while attempting to set a speed, the cruise control independently deactivated. The contact stated that when the cruise control feature was engaged, the vehicle lost power. The vehicle was taken to multiple dealers who were unable to diagnose or repair the vehicle. The failure recurred on numerous occasions. The manufacturer was notified of the failure. The failure mileage was 3,000.updated 7/28/15 updated 10/11/2017
Driving on the highway, 65mph i heard a loud bang as if something hit the car. However, this was not the case. I look up that back fixed panel to the panoramic moonroof, the back pain of glass had cracked into a "million little pieces" but still remained intact. The back seat was noted to have numerous glass shavings all over. Upon further inspection when i pulled over, there was a hole no bigger than a dime shape. This hole, assuming was the point of impact, was located on the back of the second panel, near where the glass meets the sheet metal. Assuming that a piece of debris hit it, i had it fixed as a glass claim through my insurance. Upon further research, it seems that this will be the second complaint for this model year, with another hyundai model with an active recall for the same issue.
Have been noticing occasionally the front windshield wipers do not return to their "parked" position.they will occasionally stay too far up by 2 to 3 inches.when parked, they should be below the hood line tucked nicely to the wiper cowl.i have found on about 5 occasions since owning this car that the wipers are up as opposed to parked down correctly.the driver seat also rocked quite a bit when first purchased.two of us drive the vehicle, neither of us are overweight at all.we got the seat track assembly under the driver's seat replaced.this helped the problem alot, but the seat still wobbles enough to be annoying.have also noticed on other santa fe's that the fog lamp bulb shield (inside the lens assembly) appears melted, as it dangles down far too low and causes the fog light output to be incorrectly aimed.
I have contacted hyundai and have been getting the run around about the windshield wipers.the wiper on the passenger side does not clean the window properly - there is a pie shaped area on the bottom of the wiper, on the passenger side only, that does not hit the window.after many discussions with hyundai and going to 2 different deals, they have said that it is a defect and that all or most hyundai's have this defect.i feel that it is a safety issue since when it is raining hard, the wiper splashes back onto the window due to the fact that the wiper is not hitting the entire window properly.i feel this is a safety issue and since most of the hyundai's have this problem, it is a defect that the manufacturer knows about, but does not want to take care of.
1.speed sensor-replaced by recall and continue to fail.2.rear glass in hatchback,just broke origination from wiper hole in glass while the car was occupied sitting not moving a a parking lot.3. Steering rattles because a shock damper wears out prematurely. 4.seats- electric control button contacts tarnish with use and quit working.
I have a 2013 hyundai santa fe limited. We were driving on highway 85 in north dakota when the forward section of the panorama roof suddenly and without warning exploded and shattered into thousands of fragments. It sounded like a shotgun blast inside the car. Fortunately, the sunshade was closed at the time so most of the glass fragments were contained. When we stopped and examined the roof, we saw a hole about 15-18 inches in diameter. We were traveling at 65mph and the temperature was 65-70 degrees f. The car had 61,000 miles on it at the time. It is currently at the hyundai dealer for repairs. The service rep left me with little confidence that hyundai would cover the cost of the repair.
Air and defrosters quit turn engine off restart and it worked.5 times .the engine is a 2013 2.0 turbo santa fe using oil 2 quarts a week, engine is making a noise. Also, dealer said they could not do anything until it gets bad? you must check the oil all the time..
While traveling at 70 mph a loud explosion was heard and the panoramic sunroof exploded covering me and my passenger in shattered glass causing minor cuts to one of us. No object appeared to hit the car. Glass covered the occupants as well as any following vehicles potentially causing damage. No object was found to indicate that the vehicle was struck. The glass was pushed outwards as though it was pushed from inside the cabin.
My wife was driving down the interstate at about 70mph on wednesday 2/24/16 in charlotte, nc when all of the sudden the sunroof exploded with our 3 year old and 2 month old in the back seat.the shade was back and glass dropped down on all of them.my 3 year old had some very small cuts on her face.there were no vehicles or bridges near the vehicle when this happened.the vehicle was towed to the dealership and they advised that they were going to put it in as a warranty claim with hyundai because they had another one, same year make and model, come in the week before with the same thing.after googling it, i have read several incidents where this has taken place.i would like to see a recall on this due to the safety concerns that it poses.she could have been startled and lost control of the vehicle.if you look closely you can see that the glass goes up out of the vehicle, not down.i believe that it would be going down had something hit it.
While driving over a bridge - the sunroof part of my moon roof exploded.the weather wasn't even hot / humid - about 85 degrees outside at the time.when i was able to pull over to see what happened - my sunroof was completed shattered with the edges still attached - but a hole over 12-inches in diameter was blown out and glass partials were dropped into the shade cover that covers the moon roof as my ceiling.the hyundai dealership has only concluded that they will replace the glass with the same part and was not able to say if this issue would / could happen again.
Was driving 2013 hyundai santa fe on the highway at 70mph when suddenly i heard a loud noise. Immediately after i could hear the broken glass from my sunroof on top of the cloth cover. Vehicle was not struck by an external object, but rather the sunroof seemed to explode spontaneously. When i pulled over to the side of the road to examine the damage, almost the entire length of the sunroof had broken in millions of pieces.
Just had my windshield replaced 2 weeks ago because of a crack on the base of the windshield. I remote started my car when i was leaving work on a snowy night and when i got to the car and wiped the snow of the windshield i noticed a crack coming from the base of it! no impact marks at all. So the next morning i made an insurance claim and had it replaced by safelite. Now this past week we had snow again in nyc and i was getting ready to leave for work and remote started the car.... Guess what i saw when i got to the car! a crack from the base! so i started researching it and the turbo models have a heating element on the bottom part of the windshield for the wipers to defrost them. Now it sounds like a good idea but not if there's snow on the windshield which is cold and from the other side your heating it up inconsistently only at the bottom. Your just asking for a crack.so this time the windshield was replaced the technician said he thought it was the heat as well and left the element unplugged. Hyundai has been known for fragile glass....what is going on nhtsa!
I was driving on i-95 in richmond virginia and my sunroof shattered.
While traveling on the highway at 75mph there was a loud bang (like an m80 exploding). I was very dazed and was unsure what had happened. The sunscreen was closed and seemed to be flapping as if wind was blowing on it. I was able to pull over to the side of the highway. When i got out of the vehicle i found that the sunroof had exploded and that the edges of the roof were pointing straight up. The sunroof was closed at the time of the explosion and the temperature was about 70 degrees. There were rain clouds moving in and i do not have a garage, so i went right to the dealership. I remember one of the technicians saying "wow, i've never seen anything like that before". The dealership installed plastic carpet film over the hole as they didn't have a replacement sunroof. The roof was replaced under warranty a few days later.
I was driving down the freeway, at about 65 miles per hour, when i hear a loud explosion noise that sounded like a gunshot.i had no idea what was happening and then i could hear the sound of wind coming from the sunroof.luckily, the fabric part that slides back and forth was closed so none of the glass came in.i exited the freeway and pulled into a parking lot to see what had happened.almost all of the glass on the front half of the sunroof had completely exploded out and left a gaping hole.
The contact owns a 2013 hyundai santa fe. While driving at approximately 70 mph, the sun roof shattered. The vehicle was towed to the dealer, but was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 4,500.
Was driving 2013 hyundai santa fe on the highway at 70mph when suddenly i heard a loud noise. Immediately after i could hear the broken glass from my sunroof on top of the cloth cover. Vehicle was not struck by an external object, but rather the sunroof seemed to explode spontaneously. When i pulled over to the side of the road to examine the damage, almost the entire length of the sunroof had broken in millions of pieces.
The panoramic sunroof on my 2013 hyundai santa fe exploded, sending glass shards everywhere.it sounded like a shotgun went off inside the vehicle.fortunately, the inside roof cover was closed, so most of the shattered glass was sent onto the roadway, instead of inside the vehicle.internet investigation revealed that this is not an isolated incident.exploding sunroofs on hyundai vehicles, including the santa fe and veloster, have occurred in the past.to me, this is a serious safety issue.not only because glass could be blown with significant force throughout the vehicle, but because if it happened at highway speed, it might make it impossible to control the vehicle due to shock of the explosion and glass being shot everywhere.since this is a recurring problem with hyundai, there needs to be a permanent fix applied to any vehicle that has experienced this sunroof problem when it is repaired.to simply replace the broken sunroof with an identically flawed sunroof does nothing to ensure the safety of the vehicle during subsequent road driving.i do not believe this vehicle is safe to drive without this permanent fix.
The contact owns a 2013 hyundai santa fe. While driving 50 mph, the glass from the panoramic sun roof shattered. The contact noticed a circular hole near the front center section of the sun roof. The remaining portion of the glass created a spider web impression. There were no injuries and no warning indicators illuminated on the instrument panel. The manufacturer provided the contact with a case number. The vehicle was not diagnosed or repaired. The failure mileage was 17,740.
The contact owns a 2013 hyundai santa fe. While driving at 60 mph, a loud abnormal sound emitted before the sun roof exploded without warning. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 83,590.
While driving home from vacation, 600 miles into the drive and 200 miles from home, i hear a loud bang. I look up to find that the sunroof of my car has exploded. Nothing hit the car and no debris at the instant of the explosion fell into the car. It seemed to have exploded outward but there was no evidence of what caused the explosion. Small shards of glass from around the edge of the gaping hole began to fall into the car, though the majority of the glass had flown out because i was going 65mph. I pulled over, patched the sunroof with duct tape and trash bags and continued to drive home. I will take the car to the dealership tomorrow to get it fixed. After a quick google search, i turned up that hyundai is recalling other cars because of this problem. My car has a panoramic sunroof, just like the velosters. Nhtsa, please broaden your investigation of hyundais' sunroofs to include santa fe sports too!!
Continental crosstrack lx sport 235-55-19 tirehad a loud bumping noise coming from the right front tire. Also had noise sounding like wheel bearing noise at all speeds up to 70 mph.replaced tire with another brand.all noise went away after replacing tire. Close inspection of tire inside and outside revieled no defects other than a raised area where belt comes together. These tires need futher investigation by experts to determine safety aspects of these tires.vehicle was in motion on all types of roads up to 70 mph. Even at 20 mph the tire was making a bump,bump noise. Tire was not out of balance. Recommend all these tires be recalled due to safety concerns.
I bought 2013 santa fe sport 2.0t in september 2012 and after driving about 5k miles noticed that i constantly have to tilt steering wheel right to keepvehicle driving straight. I reported that to dealership, but they could not discover the root cause. They performed wheels alignment, but procedure did not help to fix this issue. If i do not correct steering wheel angle constantly, vehicle drifts left creating very unsafe condition. Driver's attention shall constantly be on correcting steering wheel angle.
We received a recall letter for the santa fe sports nhtsa campaign number 13v-355.we called our service office (universal hyundai orlando).they were not very helpful.1) the part is on back order and they have no idea when it will be available2) when the part comes in it will take at least 4 hours to replace and we will have to leave the car with hem.3) we live about 15 miles from the nearest hyundai office.4) they refused to offer a loanee car. They said we could rent a car from enterprise.if a car is recalled we would expect the part to be available and also we would not expect to be out of pocket because of the recall.
The motor stated to act up. It was driving regular then all at once the motor started to make a grining noise then the car slowed down to 20 mpa. I got scared then came home it was smoking too. I put my foot to the floor and nothing happened still going 20 mpa
I was driving west on u.s. Hwy 80 at about 30 mph, after pulling out of a parking lot about 1 block before i lost control of my 2013 hyundai santa fe, at an intersection.it made a sharp right turn without my help at all.after hitting another vehicle and then jumping a large curb, i came to stop about 18" from a small tree.i was completely traumatized.the right front wheel had a blow out from the outside side wall of the tire.the mechanic said it looked slashed.the big question is, did the blow out occur at the time my vehicle made the sharp right turn at the intersection, or did it occur when it hit the curb?i don't know, but i feel something happened to cause that sharp right turn in the first place.i had the mechanic check out the right front wheel area (axle, etc).they said they couldn't find anything wrong with the vehicles parts, that wasn't caused by the accident.this makes me more convinced it has to be the tire.this is the second tire that has blown out on the outside wall of the tire since i purchased this vehicle in 2013.the other blow out was from a nail going through the outside wall.i only have 11,045 miles on this vehicle.tires are a kumho, crugen, p235/55r19, 101h sl bsw oe (information copied from a discount tire receipt when the first blow out was replaced 5-22-15).i am afraid to get back in this vehicle because i don't know what caused complete loss of control.i will trade it in on a different vehicle.i'm afraid of hyundai's and kumho tires!
I was making a right turn on red and my speed was approximately 5 miles an hour.there was a front curb, then a ramp for wheel chair access, and then a second curb which was further out.my right front wheel cleared the first curb, but caught the second curb.my car fell on its left side and slide a few yards.i was not injured, but the car was totaled.
Right sector was on recall but not the left. My left has since broken and abs light is on plus 2 other lights. Car dealership wants 500.00 plus to fix it. Iff it rains or bad weather i willlnt have abs.
While driving my awd santa-fe through snow. Snow begins to build up on tires and rims as due all vehicles. While having parked my santa-fe for 30-45 minutes or continually driving through snow and returning to drive said santa-fe you start to feel vibrations and then vehicle starts violently shuttering the faster u go. The snow throws off the wheel balance and makes car shutter violently. The only fix from dealer is park car in warm garage while parking or scrap inner wheels before driving. You would think any cuv/suv with awd should not have this problem, really any vehicle should not have this problem. I guess i bought the awd to stay on clean dry roads. Defeats the purpose of an awd.guess it will take someone crashing before looked into. My fix, buy can of never wet and spray rims and tires so no snow or ice sticks to wheels or rims or change rims more money$ but both work. Simple, complain and solution resolved
I own a 2013 santa fe and i have had several issues with it, the engine being replaced due to failing while driving on the highway, it was serviced with a few other items dealer found to be needed for some recalls. But none i can recall for sure was regarding the engine itself, will need to check service records. Then later it was the fuel pump(injector) need to verify specifics, but gas fumes and smoke coming from the engine and this was replaced, then later again had to take in again for repair due to service error of tubing being bent ect when installed, noticed the high amount of gas fumes and smoke from the engine and into the cabin. This was a few months ago, then nov 9 2018 my car caught fire and was destroyed by flames. I had just seconds to pull the car over and put in park, grab my 6 year old son and get out before flames covered the entire engine then the entire car. I was in my neighborhood and pulled over on the side of the street. I would like to start an investigation regarding this matter, i fear i and my son could have died due to this known and neglected issue these santa fe's have been having. I have had the car serviced at the dealership so i will be able to supply the service reports and the case number for the williamson county sheriff report of the fire and other documents needed. My cell [xxx] please leave a message if i miss your call and email instructions and or information needed to move forward. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
My wife purchases a new 2013 hyundai santa fe 2t in june. She doesn'tt drive much on the highway. I just came home from being away for a while. Drove the car on the highway. I thought something was wrong with it. So, i came to this website. Found out this is a problem.control is horrible. Car drifts from side to side. You have to constantly move steering wheel to keep the car going straight. It's like in the old days when there is play in the steering wheel. Not safe. Car should not drift either way. Sometimes you over compensate to bring the car straight. I have never experienced this with any car in the last 20 yrs i have had.
I scheduled an appointment with fitzgerald lakeforest hyundai in gaithersburg, md on 10/7/2013 for the campaign 112 recall, along with an oil change and tire rotation.when i picked the car up, i was informed that the part for the recall had to be special ordered and they would call when the part came in.a couple of weeks later, i received a call from [xxx] in the service department that the parts were in for the recall and for some switches they replaced in my console under a warranty repair.i took the car in again on 10/17/2013.the dealer talked me into a loaner car (as i was already late for work again for the second time in 2 weeks due to these appointments).they said the loaner car would be faster.the guy inside said i wouldn't have to put gas in the car, but the guy outside that went over the car said that i was responsible for filling the car back up.i ended up spending $8.00 in gas for the loaner.i received a call around noon on the 17th that my car was ready.i returned the loaner and picked up my car.i went outside and read my paperwork and realized they still did not do the safety recall.no one ever told me that the work wasn't done.i went back inside and all they could say is "sorry."the part is on a "nationwide back order" and they will call me when it comes in.i explained that i would have never brought it back in if they didn't have the part.i was advised for the second time that they did have the part.i still have not heard from the dealer.hyundai and lakeforest fitzgerald hyundai better hope that i am not involved in an accident due to this negligence.i've never had such a problem trying to get recall work performed.i've now missed hours from work and had extra fuel expenses for something completely out of my control.i still have not been contacted.i really don't trust lakeforest fitzgerald hyundai anymore.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Going on side street at 25mph when car suddenly lost control then hit a car tire on the right of the vehicle but then rolled over on its head. Side air bags deployed but not driver air bag. This car has to be unstable to hit another car on the side (see pics) and overturn. Besides, there are already recalls on some santa fe sport for cracked axles and bad tires......updated 12/03/15
Tires wore premature and it was determined to be the front left hub bearing at 41696 miles.we had been hearing a thumping noise and it slowly worsened over time. Took it back for another noise in the rear end. Hyundai determined it to be the coupler and axles that had failed. Service person said it could have locked up and caused further damage. Also the upper and lower ac lines went bad and needed to be replaced. Service person said we have been getting three to five a week.
Below is the report sent to hyundai on july 15, 2013re:hyundai santa fe suv being probed for sudden power loss -- reported by associated press july 10, 2013.we purchased a santa fe sport at the end of november 2012. On january 2, 2013 with only 1018 miles on vehicle, our santa fe experiencedessentially the same problem as described in the referenced article.a loud noise occurred (as if running over an obstacle), the engine lost all power and died. Upon restart, the vehicle would not move either forward or backward in reverse.after setting awhile, we were able to very slowly drive the car about 500 to 1000 feet to the dealership. Ruddell dealership was unable to repeat the experience.i now do not trust the vehicle and want it thoroughly inspected to determine if it too has a cracked axle as noted in the newspaper article.we have a road trip planned in early august and do not want to drive this car until it is thoroughly inspected.i took the car to ruddell auto on july 10 and showed them the associated press article but they did not offer to do anything about it.ruddell said they would have to wait until hyundai issued a campaign or recall but that is not satisfactory or acceptable.the car now has about 7400 miles on it.the dealership from which we bought the car is ruddell auto in port angeles, washington 98362, usa.please contact me and inform me what hyundai intends to do regarding this serious issue.if i do not receive an acceptable reply from hyundai, then i, too, will report it to nhtsa.
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