We found the following complaints for HYUNDAI KONA (2020)
Read complaints for HYUNDAI KONA (2020)
2020 hyundai kona. Consumer was in an auto accident where the airbags did not deploy. *ldthe consumer stated the vehicle was involved i an accident where the side curtain airbags did not deploy. The passenger was severely injured. *dt
The contact's client owns a 2020 hyundai kona. The contact stated that the client was gong through an intersection and another driver ran a red light and broadsided the contact's vehicle. Both the client and her passenger were injured and had to be transported to the hospital. The driver had neck and back pains and her right hand had a bump. The passenger had head and neck injuries and had a brain bleed issue and hip injuries. The passenger also had a knot on the side of her head. The other driver had a small cut on his arm and did not have to be transported by ambulance. A police report was filed. The passenger air bag did not deploy but the driver;'s side air bag did deploy on contact. The vehicle was broadside on the driver's side. The vehicle then spun around and hit the other vehicle. The client 's vehicle was totaled with damage on the center of the vehicle on the driver's side and the entire trunk was crushed. The back corner on the passenger;s side was damaged as well. The dealer and manufacturer had not been contacted yet. The vehicle was towed form the crash scene.the failure mileage was unknown.*dt
There is a recall on possible battery explosion and there is no current replacement policy or replacement schedule.
Got a notice about engine control system to take car to dealership. Previous we were having poor gas mileage. Was told by dealership it had to break in. We purchased it at the end of may. First notice came in early march and called dealer for appt. Was told to wait as mileage was not yet 6,000 miles, too early for service. Late march blue link again notified me about this dtc problem. Then had engine light come on plus it stalled out while driving. Called service dept again and was told april 9th was earliest appt. On march 29th was on rte 495 and car stalled again. March 30 th i called and spoke to service manager. He told me to drop off car for a week and they would look at it. I was to rent a car from hertz and if they felt it was necessary they would reimburse me. I called hyundai customer care and they said i should file a complaint which i did. It is case number 18115897. We now are having it checked out at another hyundai dealership. Feel it is not handled properly for the problem of stalling which could cause a serious accident. At this time you lose control of car due to lack of power.
The contact owns a 2020 hyundai kona. The contact received a notification for nhtsa campaign number: 21v127000 (electrical system) however, the part to do the recall repair was not yet available. The dealer was notified about the issue and provided a temporary fix by reducing the battery charging capacity to 80%. The part for the final repair remained unavailable. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
The traction batteries are deffective and needs to be replaced due to the battery catching fire under recall 200 for hyundia kona electric cars. The cars effected were manufactured from aug 28,2018 to march 2, 2020 which our car falls within this window date. According to hyundai consumer assistance there is no solution.
Smell like electrical overheating.not driving due to fire risk.
Bought new car july 2020, was good for a little while then started to have loud ticking noise under hood. Brought car in for service at 3100 (approx) miles had a few issues at this service, main was noise. Was told mechanic looked under heard noise (as did front desk rep) and mechanic said it was normal on this car. I took car back again for same issues approx 2 weeks later (they hear noise dont know where its coming from i was told, they have tech advice looking into it now). They now have had my car for 6 days. 6th day i get call telling me that there is something wrong with motor, everyone is involved now, hyundai motor corp, technical service and dealership, trying to figure out if its just a replacement part or needs whole new motor. Rep said they were going to be running 3 more tests and would let me know wednesday. Noise is constant while in park or drive does not matter.
The contact owns a 2020 hyundai kona. The contact received notification of nhtsa campaign number: 20v630000 (electrical system). The vehicle was taken to palm springs hyundai (3919 e palm canyon dr suite a, palm springs, ca 92264; (760) 202-8888) where the recall repair was performed. The contact stated that two days after the recall repair was performed, the contact was unable to start the vehicle. The contact stated that an unknown electrical warning light was illuminated. The vehicle was not drivable. The vehicle was towed back to the same dealer. The mechanic was unable to duplicate the failure. The vehicle was not repaired. The vin was included in nhtsa campaign number: 20v748000 (service brakes, hydraulic) and 20v630000 (electrical system). The manufacturer was made aware of the failure. The failure mileage was approximately 4,400.
The contact owns a 2020 hyundai kona. The contact received notification of nhtsa campaign number: 20v127000 (electrical system) however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Hyundai issued a several recalls that notified me of various updates related to my car battery as well as that i cannot park my car in my garage as battery could catch fire. I have taken my car to a local dealer each time for these software updates as required. They originally did a "fix" for the battery issue back in 2020 but clearly the issue has not been remedied since it first came to light in 3/2019. Then in 3/2021, hyundai notified me by mail that in addition, i must limit my battery capacity to 80%, prohibiting my use of the car for longer planned trips this spring and summer and likely fall 2021. I have had to change my lifestyle and make other arrangements in order to continue my plans. The battery has a lifetime guarantee and i bought the car due to this guarantee as well as the use of 100% of the battery expected mileage as i have a long commute and take long day trips since this is my only car. The requirement of parking outside my garage for over 6 months now reduces the value of my car as it is subject to intense heat/sun/sandy wind/fire debris as i live in a southern california desert. Between the reduction in battery change, fire danger of battery, parking outside, the value of my purchase had decreased significantly and it was false advertising when i purchased the car in 11/2019. I would not have purchased this car if i only had 80% of the battery capacity and had to park it outside to avoid possible fire due to charging. Hyundai has only offered $200 to come in to dealer to have then change battery capacity to 80% (which i did . That is not enough compensation for the loss of use, loss of value, loss of car quality from parking outside, and loss of my time.my fear is that they will issue a buyback that does not include the value of my window tinting and specialized lazer fit car mats and deducts value for my mileage. There is not eta on when the battery will be replaced/fixed at this time - completely unacceptable.
The contact owns a 2020 hyundai kona. The contact discovered online that the vehicle was included in nhtsa recall number: 20v630000 (electrical system) however, the part to do the recall repair was not yet available. Team hyundai of bend (2250 ne hwy 20, bend, or 97701) and tonkin gladstone hyundai (19300 se mcloughlin blvd, gladstone, or 97027) were made aware of the issue and both confirmed that parts were not yet available. The contact stated that the battery software was updated at team hyundai of bend. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Hyundai is failing to provide the interim remedy promised in your safety recall report 21v-127 (attached). This remedy consists of simply disclosing the safe charging limit percentage for the propulsion battery.the recall report states, under remedy program, "owners will also be provided with instructions to manually lower the battery's state of charge limit via the infotainment system." i requested that information from hyundai customer care. However they replied "currently there is no remedy available." (see attached)please direct hyundai to make this information available forthwith so that i and other hyundai ev owners can safely charge our vehicles.
The contact owns a 2020 hyundai kona. The contact received notification of nhtsa campaign number: 21v127000 (electrical system) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The contact was concerned that the manufacturer had not yet determined what the remedy would be for his vehicle. Parts distribution disconnect.
My car has had problems with the starter it would not start at timesmy car has been checked by priority acura on they my starter needed to be replaced at at times my car has trouble picking up speed
The contact owns a 2020 hyundai kona. The contact received notification of nhtsa campaign number: 21v127000 (electrical system) however, the part to do the recall repair was not yet available. The vehicle was taken to the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
2020 hyundai kona. Consumer writes in regards to battery defect.the consumer exceeded a reasonable amount of time to complete the recall repair,
Vehicle wanders from left to right without driver input; requiring constant correction while traveling on a straight 4 lane highway. Condition was presented to dealer.following a test drive by dealer service manager with my demonstration of wander, service manager test drove the vehicle with me as a passenger.he declared the wander condition as "normal" for electronic assist power steering. He did, however, change the steering degree wit a marginal improvement but condition has continued. Hyundai motors and henderson (nevada) superstore have been notified in writing about this safety issue.
The contact owns a 2020 hyundai kona. The contact stated while stationary, the vehicle stalled. The vehicle was slow to restart. The check engine warning light was illuminated. The contact received notification of nhtsa campaign number: 21v301000 (engine) however, the part to do the recall was not yet available. The vehicle was taken to the local dealer who stated the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified. The failure mileage was approximately 8,000. Parts distribution disconnect.
The contact owns a 2020 hyundai kona. The contact received notification of nhtsa campaign number: 21v301000 (engine) however, the part to do the recall repair was unavailable. The contact took the vehicle to the local dealer and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The malfunction light came on. Called hyundai service center the next day. Told they could not get me in for 2 weeks. Called service dept again the next day bc the vehicle was stalling. Service looked at car quickly the next day.i was told engine needed oil, he put some in and let me go. Right after leaving, light went back on and car was stalling. Called again and finally got them to look at it 2 days later. I was told it needed a new engine and it will take 3-4 months to get an engine. I was accused of driving without oil in the car. Not true. A couple of days later i received a recall notice explaining the exact thing that happened to my vehicle. The recall was issued on april 28 so the dealer must have known about it and never told me. They let me drive away in a vehicle that could catch on fire and had a recall on it. I do not have a loaner car bc supposedly they donā€™t have one. Service manager was very rude and the general manager was too. Iā€™ve called twice for a loaner and was never called back.my car is 1 year old, has 12,000 miles on it and they inspected and passed it one month prior to the malfunction light going on. I had to beg the service manager to look at my car bc i was scared to drive it. Burdick hyundai in cicero,ny should not be allowed to operate if they are ok with their customers driving a recalled vehicle that can catch on fire. Very scary!
Recall 20321v301000hyundai is initiating a new recall campaign 203, a safety recall to address a condition involving engine failures resulting in a vehicle stall & or fire in certain model year 2019-2020 hyundai elantra, 2019-2021 hyundai kona, and 2019-2021 hyundai veloster vehicles equipped with 2.0- liter "nu" mpi engines and produced for sale in the u.s. And canada. Hyundai is initiating this action to ensure the safety of its vehicles. This vehicle i purchased brand new from located in: universal hyndai orlando address: 12801 south, s orange blossom trl, orlando, fl 32837 on 1/1/2020.it has 9000 miles on it.this recall is scarey.since receiving the notice on 4/23/21 there is no remedy on the recall??so if something happens i will be sure to file a lawsuit to all those directly and indirectly involved.what is the remedy?you cannot issue a recall of this magnitude and do nothing for 3 months since sending out notices.i called universal hyndai and they said they cannot do anything without the remedy notification.they also told me they won't cover a loaner vehicle while in repair.i need to speak to someone that knows what is going on and who can handle the rectification of this issue properly. If not give me a replacement vehicle of the same.
Engine recal stall or fire
Bought new car july 2020, was good for a little while then started to have loud ticking noise under hood. Brought car in for service at 3100 (approx) miles had a few issues at this service, main was noise. Was told mechanic looked under heard noise (as did front desk rep) and mechanic said it was normal on this car. I took car back again for same issues approx 2 weeks later (they hear noise dont know where its coming from i was told, they have tech advice looking into it now). They now have had my car for 6 days. 6th day i get call telling me that there is something wrong with motor, everyone is involved now, hyundai motor corp, technical service and dealership, trying to figure out if its just a replacement part or needs whole new motor. Rep said they were going to be running 3 more tests and would let me know wednesday. Noise is constant while in park or drive does not matter.
In the last 3 weeks the engine started making a rapping noise, from the time i start it and drive till its parked and shut off. The rapping is getting progressively louder. I had the oil changed at the dealership in january and is not due for another yet. I bought the kona in august of 2020 and it has less than 3800 miles on it. I am driving to charlottesville virginia with three family members so i will be taking it to the dealership for service asap.
The contact owns a 2020 hyundai kona. The contact received notification of nhtsa campaign number: 21v301000 (engine) however, the part to do the recall repair was not available. The contact stated while driving at an undisclosed speed, the vehicle stalled on three separate occasions. The vehicle was towed to the dealer. The tow truck driver had inspected the vehicle and informed the contact that there was no oil in the engine. The dealer was made aware of the failure but informed the contact that there was no remedy available. The vehicle was not diagnosed nor repaired. The vehicle remained at the dealer. The manufacturer was not made aware of the failure. The failure mileage was 20,500.
My 6 month old, hyundai 2020 kona that i bought in july of 2020 with only 7000 miles on it had its engine fail as i was driving multiple times before i was able to get it to a mechanic. No indication lights came on telling me that there was something wrong with the car before the engine failed. The car is now at hyundai dealership and they are telling me that my new car needs a new engine and they have no idea what started it or if replacing the engine will fix it. This incident happened while i was pulling into a parking lot, while i was on the highway, while i was at a stop light and again pulling into the hyundai dealership. I do not feel safe driving this vehicle and the dealership is not doing anything to make this right.
The contact owns a 2020 hyundai kona. The contact stated while driving 35 mph, the check engine warning light illuminated. The contact continued to drive to the residence. The warning light remained illuminated, and the vehicle was taken to the local dealer to be diagnosed. The contact was informed that the oil level was very low. The engine oil was topped off. The contact left the dealer and while driving at an undisclosed speed, the vehicle lost motive power and stalled several times with the check engine warning light illuminated. The vehicle was taken back to the local dealer to be diagnosed, and the contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 12,000.
Hyundai is not being proactive in addressing this recall. My car has less than 10,500 miles and is already losingoil. I am afraid to drive this vehicle! please help!
Accident due to recall
On 30 may 21, i was getting ready to pull into my driveway, stopped the vehicle to let a passenger out of car, when suddenly the vehicle accelerated at a high speed crashing into my house.i nor the braking assist could stop the vehicle, resulting in the collision with house.i and my passengers sustained seat belt injuries.
There has been no determination when the recall will be implemented. My car is already down over a quart of oil. There are less than 11,000 miles on the vehicle. I am afraid to drive the car!
Hello, i was instructed to reach out regarding a recall in my vehicle that is not being taken care of. I lease a 2020 hyundai kona. About 5 months ago my vehicle started making an odd noise from the engine. It then started stalling, completely turning off while i was drivinghello, i was instructed to reach out regarding a recall in my vehicle that is not being taken care of. I lease a 2020 hyundai kona. About 5 months ago my vehicle started making an odd noise from the engine. It then started stalling, completely turning off while i was in the middle of the road, driving it. I reached out to my hyundai dealership who had me bring it in 3 times to check the oil. They told me that there was nothing they could do. I have since received a letter stating there is a recall on my vehicle but there is no remedy in place and they do not have courtesy cars. So i am stuck making payments on a leased vehicle that is completely unsafe to drive. I am unsure where to go from here. I look forward to your response. Thank you.
The contact owns a 2020 hyundai kona. The contact stated upon starting the vehicle, she heard an abnormal knocking sound coming from the engine. There was no warning light illuminated. The vehicle was taken to the dealer who informed the contact that the vehicle was included in nhtsa campaign number: 21v301000 (engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and a case was opened. The contact stated that she had not received a call back however, she received a recall notification. The vehicle was not repaired. The approximate failure mileage was 18,000. Parts distribution disconnect.
The contact owns a 2020 hyundai kona. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed however, the vehicle failed to respond as designed. The contact stated that the vehicle failed to shift into gear properly. The failure recurred several times. The vehicle was taken to the local dealer who inspected the vehicle and performed an oil change. The mechanic was unable to duplicate the failure. The contact then received notification of nhtsa campaign number: 21v301000 (engine) was concerned that the failure listed in the recall was the cause of the failure his vehicle had experienced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 22,000.
My engine is consuming more engine oil than it should be. It is consuming 1.5 quarts every 1,000 miles due to a manufacturers defect. I have attempted to reach out to the dealership service department for a resolution in which they have been unable to provide. I purchased this vehicle 05/25/2020 with 18 miles on it. The service department is wanting to charge a total of $1,000 to ā€œtestā€¯ for the defect. However, said defect is directly related to the recall that i was informed of on 05/03/2021. I noticed the defect in march 2021 when i realized there was no oil in my car. I had it serviced prior to that in late january and do not commute more than 8 miles round trip for work. The defect was experienced again on 06/09/2021 when my engine made a ticking noise while driving it. I again checked my oil to find there was none in it.
Car has been taken in numerous times for emmisiions related issues to vent pipe and charcoal canister. Still getting same check engine codes. Frustrating since inspection is due. Icontacted hyundai corporate.
The contact owns a 2020 hyundai kona. The contact received notification of nhtsa campaign number: 21v301000 (engine) however, the part to do the recall repair was not yet available. The contact called the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2020 hyundai kona. The contact received notification of nhtsa campaign number: 21v301000 (engine) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Our car stalled out multiple times within a 5 min increment. We took it to the shop and it has been there for over 30 days. We have no case manager from hyundai and no estimated time for a fix. We're getting charged out of pocket for a rental that is going on for 30+ days and hyundai will not: 1. Call us back and give us a case manager 2. Tell us how to be reimbursed for these expenses 3. Provide a timeline or estimate on fixes
Defect engine failure stall or fire.dealership will not reveiw vehicle without charge because no remedy has been destributed.this recall follows the same pattern asn the hyndai theta lawsuit?
The contact owns a 2020 hyundai kona. The contact received notification of nhtsa campaign number: 21v301000 (engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Car is 1 years old,just over 4600 miles on it. . over the past month, vehicle stalled 4 times, twice while slowing to a stop during traffic on the freeway, on different days. Thankfully the car started back up again, as i was in the middle lanes both times.then stalled again once more after each freeway stall, also coming to a stop. Vehicle also seems to be using a lot of engine oil. Started getting dashboard messages needing service. Then a few days after the car stalled for the fourth time, my engine light came on. So i had my car towedto the dealership for service on 6/24/2021. I really feel this is a safety concern,i don't know what i would have done if the car did not restart while i was on the freeway. I could have had my 4 year old niece with me. Only warning light, was the engine light and dashboard said i needed service. Car is currently still in the shop, but they called me today and said the diagnostic shows a cvt(something) insulator failed and they have ordered the part.
My vehicle completely died while driving. It was as if i was pressing the gas pedal and i had run out of gas but i had a full tank. Electronics were fine however the engine was extremely hot beyond normal operating temperature with the engine and oil light flashing on and off. The sad part is i just had this vehicle inspected by hyundai.
The contact owns a 2020 hyundai kona. The contact stated that the vehicle consumed an excessive amount of engine oil. The contact mentioned that occasionally the vehicle stalled while depressing the accelerator pedal, with an abnormal grinding sound coming from the engine. There was no warning light illuminated. The vehicle was taken to linwood motors paducah (3345 park ave, paducah, ky 42001) where the mechanic performed an engine cleaning however, the failure persisted. Upon investigation, the contact discovered that the vin was included in nhtsa campaign number: 21v301000 (engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue, but offered no assistance. The failure mileage was 9,500. Parts distribution disconnect.
The contact owns a 2020 hyundai kona. The contact had received notification of nhtsa campaign number: 21v301000 (engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the of the issue and confirmed that the part was not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2020 hyundai kona. The contact received a recall notification for nhtsa campaign number: 21v301000 (engine) however, the part to do the recall repair was not yet available. The local dealer was contacted, and the contact was informed that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue and a case was opened. The contact had not experienced a failure. Parts distribution disconnect.
A recall has been issued some time back and said it was possible for engine to catch fire. Still to this date no resolution and theyā€™re dragging their feet. People need their vehicles and we still paying for these vehicles that are basically useless. I canā€™t take my new vehicle on business trips because itā€™s unsafe so iā€™m having to rent vehicles. Iā€™ve called and emailed them and it seems to be no rush for them. Ridiculous and sadā€¦.
The contact owns a 2020 hyundai kona. The contact received notification of nhtsa campaign number: 21v301000 (engine) however, the part to do the recall repair was unavailable. The contact stated that while driving at various speeds, the vehicle stalled. Additionally, the vehicle was slow to start. The check engine warning light had illuminated. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the starter needed to be replaced. The vehicle was not repaired. The vehicle was taken to another local dealer priority hyundai (1499 s military hwy, chesapeake, va 23320, (757) 420-5450) where the cause of the failure was undetermined. The manufacturer was not contacted. The failure mileage was approximately 28,000. Parts distribution disconnect.
2020 hyundai kia. Consumer writes in regards to nhtsa safety recall 21v-301.
In june i took the car back to the dealership because of a loud ticking noise. I then thought it was the oil level was low... When they checked to see it i needed an oil change they stated i need to have at least 7500 miles on the vehicle before i can get an oil change. They stated that my oil level was good and to come back , i explained to the advisor that this sound (ticking) was not normal he stated that all the 2020 kona has that sound... So they released the car back to us then 2 weeks later the clicking noise got louder we made another appt the changed the oil and stated all kona sound the same 1 week later traveling on i4 the oil light came on and the engine light the car shut down and i was stranded on the highway 4 am.... For 2 hours.. I was livid.... I had the car towed back to the dealership then they found out that my oil sensor was bad... That's where the clicking noise was coming from so i want to inform anyone that has that type of car if the engine is clicking that means the oil sensor is bad.
Dealership has had my 2020 kona since november 12, 2020..second time in for service on vehicle same issue, first time i was told loud ticking noise coming from motor was normal. Brought back again second time as noise was getting louder, even sent them noise videos of sound, they could not locate an issue at first had hyundai tech assisting them. Finally got a response from the service rep tom week later (last time any communication) at dealership said there is definitely issue with motor and now hyundai motor corporation as well as tech and dealership are involved may replace motor.i have not heard anything in 2 weeks, left voicemail for service shop manager on 11/23/2020, i never received call back. Drove past dealership today 12/4/2020 and car was in parking lot, i drive past nearly 3 times a week this is first time i have seen it outside since dropping vehicle off. This is my second report on this site. Ticking engine noise never stops, driving, park, sitting idle in drive.
The contact owns a 2020 hyundai kona. The contact received notification of nhtsa campaign number: 21v301000 (engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Dears, i have been contacting both the dealership and the manufacturer to assist with the recall, no help whatsoever. I had this issue before the recall and the car still has a similar issue, i cannot drive it and in the same time i don't have another car. And i cannot risk my life or my daughter's being in the car. Both parties have been the worst to handle this issue as i was informed the remedy will not be out until end of june. This is a cost damage on me.please advise as i would really appreciate your help.best, haya
After taking my vehicle for an oil change, i had to fill the engine with 1 1/2 quarts of oil less than a month after. I took a trip that was less than 1000 miles and had to add 2 1/2 quarts of oil. I took my vehicle into the dealership and explained the issue which turned out that there was a recall. They put me into a loaner because i refuse to drive a vehicle that could potentially cause harm to myself or my family. I then called hyundai. The acknowledged the recall and provided me with a case number {18373693}. Was told someone would call me in 10 days. To date no one has called me. Was told i had a case manager which turned out to not be true. I am beyond livid! i'm paying for a vehicle i cannot even drive. Something needs to be done.
On 2/22/21 my vehicle shut down due to needing my oil pump replaced. About a month later my kona started making noises. It sounded like a diesel truck. I took it to the dealership and now they have told me my engine needs to be replaced. Due to the engines being on backorder i will not getting my vehicle back anytime soon.
While braking forward or backing up their is a continuous scraped noise and it doesn't matter if it rain ,dry ,hot or cold weather.it my noise while braking all the time. It started at 1,000 miles and now it has 8,000 miles.brought it in february 2020.test drive one 6,000 and noise was worst.they said all of them make same noise.help
I was told not to drive this vehicle due to risk of crash and or fire. I have contacted hyundai for 5 weeks and have gotten nowhere. I need this vehicle to drive to florida from new mexico on august 18,2021. I have made 37 calls to hyundai with zero results. I have no other vehicle to drive. Please help. Thank you.
The contact owns a 2020 hyundai kona. The contact received notification of nhtsa campaign number: 21v301000 (engine) however, the part to do the recall repair was not yet available. The contact stated that while driving at 60 mph, the vehicle started to lag while depressing the accelerator pedal with several unknown warning lights illuminated. Upon restart of the vehicle, the contact drove slowly back to her home where several warning lights illuminated again on the instrument. The vehicle was driven to a local dealer where it remained since the parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 11,000. Parts distribution disconnect.
June 25th i noticed a knocking sound on my vehicle. On june 28th i was driving and noticed the knocking sound and was unable to accelerate. I had to exit immediately. The engine shut off and i was unable to restart my car. I waited a few minutes and checked the oil. The engine was smoking and the oil was bone dry. I then got some oil and put it in the car but the vehicle would not start.i had to get it towed to the dealership on tuesday, june 29th. I was then told that it wasn't the recall although my car did everything listed on the recall except catch on fire. The dealership is saying there is too much oil in the intake. They are giving me the run around and will not return my calls. I have to physically go up to the dealership in order to get feedback. They only tell me that they do not know when i call them.
The contact owns a 2020 hyundai kona. The contact stated while driving at 20 mph, the aeb system inadvertently engaged causing the vehicle to decelerate and accelerate on its own. As a result, the contact lost control of the vehicle and crashed into another vehicle. The air bags did not deploy. The contact stated several warning lights were illuminated and there was smoke coming from the hood. The contact sustained injuries on the neck and shoulder but did not seek medical assistance at the time. A police report was filed. The vehicle was towed to a tow lot, then to the dealer but was not diagnosed nor repaired. The manufacturer was made aware of the failure and did not provide assistance. The approximate failure mileage was 16,000. Vehicle is a lease. Consumer had numerous issues.
My vehicle unnecessarily activated automatic emergency braking, locking the wheels and causing the truck behind me to swerve onto the shoulder to avoid crashing into my vehicle. This is the second time this has occurred with this car.i was driving in the slow lane of a limited access freeway. The lane was congested and i estimate the speed at about 40 mph. The cars ahead slowed and began to stop.i took my foot off the accelerator and moved to the brake. At this time i was three or four car lengths behind the car ahead, and could have stopped easily with firm but normal braking.as soon as my foot touched the brake pedal, my vehicle locked its brakes and screeched to an abrupt stop. Objects on the passenger seat were thrown to the floor. A truck behind me had to swerve to the right of my vehicle to avoid crashing into it. The driver followed me honking for half a mile until my exit.this happened once before, in february 2020. Following that incident, i took the car to hyundai dealer service, who advised that "the car is operating correctly." see attached service report. Note that no vehicles changed lanes in front of mine during either incident, but notwithstanding, the dealer service suggested that as a cause.
Front-collision warning light kicks on while going 45-50mph.no obstructions.brakes engage, stuck in 4th gear.must pull over and restart car to reset.occurs intermittently, but has happened at least weekly for the last 6 weeks. In and out of dealer several times.brand new vehicle.
While on the highway, a message "collision detection system failure" flashed on the instrument panel, and the brakes slammed on full, followed by the transmission stuck in 4th gear. I had to leave the highway, and power off the engine - effectively rebooting the car. I continued on to work but i shut off the collision detection system, which has to be set at each power cycle. This has happened to my car 3 times, twice on the highway. Dealer service downloaded logs with no indication of the problem.
Hyundai is failing to provide the interim remedy promised in your safety recall report 21v-127 (attached). This remedy consists of simply disclosing the safe charging limit percentage for the propulsion battery.the recall report states, under remedy program, "owners will also be provided with instructions to manually lower the battery's state of charge limit via the infotainment system." i requested that information from hyundai customer care. However they replied "currently there is no remedy available." (see attached)please direct hyundai to make this information available forthwith so that i and other hyundai ev owners can safely charge our vehicles.
While on the highway, a message "collision detection system failure" flashed on the instrument panel, and the brakes slammed on full, followed by the transmission stuck in 4th gear. I had to leave the highway, and power off the engine - effectively rebooting the car. I continued on to work but i shut off the collision detection system, which has to be set at each power cycle. This has happened to my car 3 times, twice on the highway. Dealer service downloaded logs with no indication of the problem.
My vehicle unnecessarily activated automatic emergency braking, locking the wheels and causing the truck behind me to swerve onto the shoulder to avoid crashing into my vehicle. This is the second time this has occurred with this car.i was driving in the slow lane of a limited access freeway. The lane was congested and i estimate the speed at about 40 mph. The cars ahead slowed and began to stop.i took my foot off the accelerator and moved to the brake. At this time i was three or four car lengths behind the car ahead, and could have stopped easily with firm but normal braking.as soon as my foot touched the brake pedal, my vehicle locked its brakes and screeched to an abrupt stop. Objects on the passenger seat were thrown to the floor. A truck behind me had to swerve to the right of my vehicle to avoid crashing into it. The driver followed me honking for half a mile until my exit.this happened once before, in february 2020. Following that incident, i took the car to hyundai dealer service, who advised that "the car is operating correctly." see attached service report. Note that no vehicles changed lanes in front of mine during either incident, but notwithstanding, the dealer service suggested that as a cause.
Driving during rush hour on interstate in an urban area. Cars in front slowed rapidly, applied brakes to slow down, did so successfully. Dynamic brake support then apparently kicked in, and forced the car to a stop, despite brake being fully released. Car from behind barely able to avoid crashing into me, the driver had to swerve onto the shoulder to avoid me and ended up stopping beside my car.once car came to a stop, was able to get going again. Issue has not reproduced since.
While braking forward or backing up their is a continuous scraped noise and it doesn't matter if it rain ,dry ,hot or cold weather.it my noise while braking all the time. It started at 1,000 miles and now it has 8,000 miles.brought it in february 2020.test drive one 6,000 and noise was worst.they said all of them make same noise.help
The contact owns a 2020 hyundai kona. The contact stated while driving 35 mph, an unknown warning light flashed on and off intermittently. The contact looked in the owners manual and became aware of a failure of the electric steering system. The manual instructed that the vehicle should not be driven. The vehicle was taken to pride hyundai of seekonk (11 taunton avenue, seekonk, ma 02771, (508) 336-7880 however, the mechanic was unable to duplicate the failure. Another dealer diagnosed the vehicle but was unable to duplicate the failure or retrieve a trouble code. The vehicle was not repaired. The manufacturer was contacted and made aware of the failure. The contact was provided a case number. The failure mileage was 2,400.
While driving over 40mph, vehicle wanders from left to right without driver input.the electronic power steering requiresconstant driver input to correct direction of travel and is most evident on straight 4 lane highway,condition was shared with henderson (nevada)) hyundai superstore on 20 mile drive. Purchased new 6/27/20
Accident due to recall
When i drive the car on the street and freeway i have to hold the steering wheel in place so i don't go into the next lane. The car feels like it hydroplanes and shifts on the freeway. When turning the car shifts as well. The car bounces when driving and on the freeway when i go over a bump i have to pull the wheel so the car doesn't go into the next lane. The car lags when accelerating. One tire wasn't holding air so i took it to the tire center to have it fixed. The car drives this way everyday.
I found the shark fin cover of antenna located on rear roof area was no longer there exposing the antenna and base to the elements.there appeared to be no damage surounding the area to show how cover might have come off.i have not taken the vehicle through any automated car washes and have not been in any accidents.i took the vehicle to the dealership to see if the warrantee would cover replacement but they determined that it was theft.i am wondering if this is a common problem for other kona owners.
When i drive the car on the street and freeway i have to hold the steering wheel in place so i don't go into the next lane. The car feels like it hydroplanes and shifts on the freeway. When turning the car shifts as well. The car bounces when driving and on the freeway when i go over a bump i have to pull the wheel so the car doesn't go into the next lane. The car lags when accelerating. One tire wasn't holding air so i took it to the tire center to have it fixed. The car drives this way everyday.
My car has had problems with the starter it would not start at timesmy car has been checked by priority acura on they my starter needed to be replaced at at times my car has trouble picking up speed
My 6 month old, hyundai 2020 kona that i bought in july of 2020 with only 7000 miles on it had its engine fail as i was driving multiple times before i was able to get it to a mechanic. No indication lights came on telling me that there was something wrong with the car before the engine failed. The car is now at hyundai dealership and they are telling me that my new car needs a new engine and they have no idea what started it or if replacing the engine will fix it. This incident happened while i was pulling into a parking lot, while i was on the highway, while i was at a stop light and again pulling into the hyundai dealership. I do not feel safe driving this vehicle and the dealership is not doing anything to make this right.
When i drive the car on the street and freeway i have to hold the steering wheel in place so i don't go into the next lane. The car feels like it hydroplanes and shifts on the freeway. When turning the car shifts as well. The car bounces when driving and on the freeway when i go over a bump i have to pull the wheel so the car doesn't go into the next lane. The car lags when accelerating. One tire wasn't holding air so i took it to the tire center to have it fixed. The car drives this way everyday.
On tuesday, march 2020, i pulled into a parking space at a local cvs store shortly after 5 pm, about to come to a complete stop and shift into park, when my 2020 hyundai kona suddenly and inexplicably accelerated, jumped the policeman, then the curb and rammed into the wall of cvs store. My airbag was activated and the car rolled back after the impact. There was no damage to the wall and the sheriffs deputy who arrived after the car's emergency notification system was activated did not make a report since the employees at cvs declined to press any charges. My vehicle sustained medium damage to the front end, but was drive-able. I sustained a very strong blow to my upper chest and have had problems breathing. I took pictures of the area but did not go to a doctor the same evening. I have been driving over 12 years and have not had a single accident or even a ticket in all this time and i am 100% certain i did nothing wrong!!! please rsvp asap !!! thank you.
On 30 may 21, i was getting ready to pull into my driveway, stopped the vehicle to let a passenger out of car, when suddenly the vehicle accelerated at a high speed crashing into my house.i nor the braking assist could stop the vehicle, resulting in the collision with house.i and my passengers sustained seat belt injuries.
The contact owns a 2020 hyundai kona. The contact stated while driving in the rain at various speeds, moisture on the inside of the passenger's and driver's windows obstructed his vision and caused him to lose vision in both side mirrors. The contact also stated that he attempted to roll both windows down to clear the windows however, his vision remained obstructed. The contact took the vehicle to hyundai of new port richey (3936 us-19, new port richey, fl 34652) where the vehicle was inspected as well as two other vehicles, and was informed that his complaint was a part of normal vehicle operation. The contact then notified the manufacturer of the failure and was offered no assistance. The vehicle had yet to be repaired. The failure mileage was 160.
Nexen npriz ah8 215/55r17 94v new car and tires less than 800 miles. Driving on highway about 65 mph , sudden extreme difficulty controlling car withouty warning, pulled over. Left front flat noted. Towed to dealer. No screw or other items found in tire, no rim damage detected per dealer.no damage to car noted. New tire ordered.
Accident due to recall
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