We found the following complaints for HONDA PASSPORT (2020)
Read complaints for HONDA PASSPORT (2020)
3 mo/500 mi driving and infotainment screens went black on highway... Couldn't see speed, etc
The contact leased a 2020 honda passport. The contact stated that the infotainment system would go blank and the contact could hear a sparking sound coming through the speakers while driving. The contact stated that the tire pressure on the vehicle would consistently deflate on all four tires without warning. The contact wrote a letter to the manufacturer documenting the failure but the contact received no assistance. The contact then took the vehicle to honda of princeton (987 state rd, princeton, nj 08540) where the vehicle remained in dealer possession. The vehicle had yet to be repaired. The failure mileage was 500.
Static, cracking, popping, and loss of infotainment center, even when vehicle is turned off.
Complete infotainment failure occurring frequently, sometimes multiple times per trip.this includes backup cameras and all systems running through the main infotainment screen. (some are safety systems)the description is: complete infotainment shutdown and reboot. Starts with a "signal lost" or "radio unavailable" message(regardless of audio input) then displays a "service unavailable" message, then "network connection lost " message on the main screen, then the screen and all associated functions shut down. This complete event takes only 1-2 seconds. The system usually will reboot in 2 -20 minutes, but this is highly variable.this happens without and with a phone connected via a cable. No difference. Hence its is not "car play" related. Occurs only when driving but may happen on various types of roads. Including but not limited to, highways, city streets, unpaved roads and at various speeds and directions (straight, turning).
Driver distractions caused by a repeat infotainment system failure and loud speaker popping noises. Specifically, multiple times a trip while driving, the infotainment system goes through the following cycle; speakers pop loudly (even if the sound is off), then the infotainment screen displays the message "network communication lost". Then system shut down. The system will restart in 5-10 minutes and then go through the same process again and again. This happens every time the vehicle is driven.
Popping noise, radio/navigation screen going blank, rear view camera for backing up does not work & most importantly the instrument gages goes blank while driving
Short in the electrical system causes crackling/popping to come out of infotainment speakers.infotainment system can be set to off and problem will still persist.the crackling and popping can happen randomly and to various loudness levels.under abrupt braking or road bump, problem will occur loudly.the noise can sound like road gravel hitting windshield and is very distracting.weather, such as very humid or raining conditions worsens the problem and increases odds of it happening.
Vehicle braking heavily and unexpectedly on highway and interstate due to defective honda sensing group input data (radar, camera, on-board software creating dangerous situation) at high speeds (60-70mph).
The contact owns a 2020 honda passport. The contact stated that the front radar system and the collision avoidance system was sensing other objects and abruptly slowing the vehicle down almost to a complete stop. The contact turned off the feature so it would not engage in error like before. The contact was able to override when applying the brakes. The contact was concerned that the even though the adaptive cruise control was not reading an object in front the vehicle, the system may speed up the vehicle possibly causing a collision. Additionally, the instrument panel displayed the incorrect vehicle speed. The vehicle was taken to honda of downtown chicago (1111 n. Clark st, ste 2, chicago, il 60610, (312) 766-1095) and a software update was performed for the instrument panel to show the correct speed. It was also suggested that the front of the vehicle be cleaned and wiped off at all times for correct readings of any object in front of the vehicle. The manufacturer stated that the system could be reading bumps in the road, curves in the road and rain that could cause inaccurate readings. The issue was escalated to a case manager. The failure mileage was 7,600.
The contact owns a 2020 honda passport. The contact stated while driving 60 mph with the cruise control engaged, the speed decreased to 5 mph. The contact pulled off the road and vehicle drove as designed. The vehicle was taken to southern motors honda (10300 abercorn st, savannah, ga 31406, (912) 927-0700) but was not diagnosed nor repaired. The manufacturer was not contacted. The contact was concerned about the forward collision avoidance system. The failure mileage was 6,000.
Adaptive cruise control works well most of the time.occasionally, it ignores stopped traffic and closes to a dangerous distance.it then slams on the brakes and all warning lights go on.the sensors are defective.on two lane roads, the sensors detect oncoming traffic and flash the brake warning light.when on cruise, the sensors detect cars making a left turn when passed on the right, and apply the brakes.the same thing happens when on a freeway in the middle lane passing a car on the right.the false warnings have happened since i purchased the vehicle.it's been to the dealership numerous times.they can't fix it.the cruise problems were discovered on a trip to florida from january to march 2021.
Adaptive cruise control works well most of the time.occasionally, it ignores stopped traffic and closes to a dangerous distance.it then slams on the brakes and all warning lights go on.the sensors are defective.on two lane roads, the sensors detect oncoming traffic and flash the brake warning light.when on cruise, the sensors detect cars making a left turn when passed on the right, and apply the brakes.the same thing happens when on a freeway in the middle lane passing a car on the right.the false warnings have happened since i purchased the vehicle.it's been to the dealership numerous times.they can't fix it.the cruise problems were discovered on a trip to florida from january to march 2021.
New vehicle running in highway with just 570 miles (and 3 weeks) started to leak fuel under the fuel tank very fast.fire department found hole in the fuel tank.holler honda dealer found same. I didn't see or feel any contact with another object.it looks for me plastic fuel tank is defective, or it is too thin or exposed to be broken and fire damage it is highly probably with normal use in roads.we feel unsafe in this vehicle with this defective fuel tank or the bad location or tank design is risky .
On july 14 2020 a flying object went under my car while i was driving on highway i73 (close to gate city blvd greensboro nc).the object gashed the side of the fuel tank causing fuel leak!the plastic tank is close to the manifold which could of caused fire or explosion of the vehicle!the fuel tank is shielded from the bottom but it's not shielded from the driver side under the vehicle!i think it's a mistake and it's a serious fire hazard bc it's very exposed to any road debris or random small objects which can harm the thin tank side!the chassis and the suspension design is also allowing debris to trap and wedge between the fuel tank and the driver side suspension parts!i strongly think bc the design the side of the tank needs to be shielded!specially on a car which is sold us 'rugged'and off-road capable!
Adaptive cruise control works well most of the time.occasionally, it ignores stopped traffic and closes to a dangerous distance.it then slams on the brakes and all warning lights go on.the sensors are defective.on two lane roads, the sensors detect oncoming traffic and flash the brake warning light.when on cruise, the sensors detect cars making a left turn when passed on the right, and apply the brakes.the same thing happens when on a freeway in the middle lane passing a car on the right.the false warnings have happened since i purchased the vehicle.it's been to the dealership numerous times.they can't fix it.the cruise problems were discovered on a trip to florida from january to march 2021.
The contact owns a 2020 honda passport. The contact stated that the front radar system and the collision avoidance system was sensing other objects and abruptly slowing the vehicle down almost to a complete stop. The contact turned off the feature so it would not engage in error like before. The contact was able to override when applying the brakes. The contact was concerned that the even though the adaptive cruise control was not reading an object in front the vehicle, the system may speed up the vehicle possibly causing a collision. Additionally, the instrument panel displayed the incorrect vehicle speed. The vehicle was taken to honda of downtown chicago (1111 n. Clark st, ste 2, chicago, il 60610, (312) 766-1095) and a software update was performed for the instrument panel to show the correct speed. It was also suggested that the front of the vehicle be cleaned and wiped off at all times for correct readings of any object in front of the vehicle. The manufacturer stated that the system could be reading bumps in the road, curves in the road and rain that could cause inaccurate readings. The issue was escalated to a case manager. The failure mileage was 7,600.
Vehicle braking heavily and unexpectedly on highway and interstate due to defective honda sensing group input data (radar, camera, on-board software creating dangerous situation) at high speeds (60-70mph).
I just bought this 2020 honda passport exl 4days ago. I decided to clean it and went in a touch less carwash (no big brushes rolling to paint). And then after, we went home. Upon leaving the car, i saw a dark spot by the front passenger door and it was the paint chipping off. It wasn't there since. Its a brand new car and its just days old so i look at it and check like every 2hrs. I mean its a $40k car and with just a simple carwash it chipped off? i've read this issue to some others and its crazy that it happened to me. Its just 4days old.
The contact leased a 2020 honda passport. The contact stated that the infotainment system would go blank and the contact could hear a sparking sound coming through the speakers while driving. The contact stated that the tire pressure on the vehicle would consistently deflate on all four tires without warning. The contact wrote a letter to the manufacturer documenting the failure but the contact received no assistance. The contact then took the vehicle to honda of princeton (987 state rd, princeton, nj 08540) where the vehicle remained in dealer possession. The vehicle had yet to be repaired. The failure mileage was 500.
Not long after buying my car i noticed a popping sound from the speakers. I took it back to honda in which they added a harness. This did nothing and the popping got louder to the point it became a distraction and even turning the radio panel off did nothing. The speakers would get hot along with a burning smell. I took it in for a 2nd time in which nothing was done and then the third time the speakers were re-wired. As of today the popping noise is back, i lose connection to all audio (bluetooth, fm, am, sirusxm, androidauto, etc.) this makes it impossible to safely use the phone while driving down the road. Along with the popping the main screen continues to cycle through a black screen. Sometimes it comes up immediately sometimes it takes a few minutes. This is an issue when trying to back out of a driveway or parking space. Honda is well aware of the issue as they have sense released a bulletin stating that the problem will be fixed, but with the cavate that honda be able to duplicate. Outside of hearing the popping sounds there is no warning of when the speakers and or screen with cease to work. These issues do not happen constantly but when they do are an issue at highway speeds. Outside of a harness, re-wiring and constantly re-setting the system there is nothing that honda seems to be willing to do and drivers should just "deal" with it.the popping has been duplicated along with video evidence, they have also been able to duplicate the system losing connection as that is part of the bulletin and the back up camera issue has a recall but there has been no permanent fix on the speakers. None of the tried methods has seemed to fix many users issues and honda continues to willfully ignore them.
I was driving on the interstate, no vehicles in front of me or beside me and i heard a loud explosion like a shotgun blast. I looked in rear view mirror and saw glass bouncing from my vehicle. I pulled over and discovered that my sunroof while closed had exploded. Fortunately i had the shade closed so no glass came into the cabin.
Vehicle braking heavily and unexpectedly on highway and interstate due to defective honda sensing group input data (radar, camera, on-board software creating dangerous situation) at high speeds (60-70mph).
The contact owns a 2020 honda passport. The contact stated that the front radar system and the collision avoidance system was sensing other objects and abruptly slowing the vehicle down almost to a complete stop. The contact turned off the feature so it would not engage in error like before. The contact was able to override when applying the brakes. The contact was concerned that the even though the adaptive cruise control was not reading an object in front the vehicle, the system may speed up the vehicle possibly causing a collision. Additionally, the instrument panel displayed the incorrect vehicle speed. The vehicle was taken to honda of downtown chicago (1111 n. Clark st, ste 2, chicago, il 60610, (312) 766-1095) and a software update was performed for the instrument panel to show the correct speed. It was also suggested that the front of the vehicle be cleaned and wiped off at all times for correct readings of any object in front of the vehicle. The manufacturer stated that the system could be reading bumps in the road, curves in the road and rain that could cause inaccurate readings. The issue was escalated to a case manager. The failure mileage was 7,600.
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