We found the following complaints for HONDA CTX700 (2014)
Read complaints for HONDA CTX700 (2014)
Lcd speedometer housing shows sign of an over heating issue. Dealer says it's from the sun, the plastic housing and lens is badly damaged. This could cause water to leak into the unit and short circuit, inside the unit. This could cause the vehicle to stop, abruptly and cause an accident.i was told the unit would be replaced, but only this one time, under warranty. The type of plastic should be changed too with stand the heat of the sun before someone is hurt or killed.
Motorcycle abruptly stopped running on highway in middle of traffic.would not restart.four days later it started and dealer did not know why it stalled.very dangerous situation.
The contact owns a 2014 honda ctx700. While driving approximately 15 mph, the braking ability seized. The contact traveled across three lanes of traffic until the motorcycle stopped. The motorcycle was driven to the contact's residence and then towed to the dealer. The vehicle was not diagnosed nor repaired. The manufacturer was not informed of the failure. The vin was invalid. The approximate failure mileage was 1,202.......updated 04/01/16 the consumer stated the dealer could not duplicate the failure. The motorcycle was traded in and resold. Updated 10/30/2017
After i rode the bike for a while, it became obvious because of handlebar misalignment that something wasn't right.the handle bars are tilted to the right quite a bit. My investigation determined that it is a problem of rear axle alignment.the rear tire must be adjusted to a mismatch of hash-marks on each side in order to achieve a straight riding track.i also experienced shaking in the bike at speeds greater than 45 mph. Taking the bike to two different dealers and contacting honda customer service has not provided any fixes or acceptable responses.i do not feel that i should be forced to ride a crooked brand new motorcycle, but on the other hand you are not certain that the shift in rear axle alignment required to get the bike tracking properly is entirely safe.you believe that honda should correct the problem rather than just telling me to ride the motorcycle as is.i believe that i have invested over 7k in a defective product, and is quite discouraging.
After i rode the bike for a while, it became obvious because of handlebar misalignment that something wasn't right.the handle bars are tilted to the right quite a bit. My investigation determined that it is a problem of rear axle alignment.the rear tire must be adjusted to a mismatch of hash-marks on each side in order to achieve a straight riding track.i also experienced shaking in the bike at speeds greater than 45 mph. Taking the bike to two different dealers and contacting honda customer service has not provided any fixes or acceptable responses.i do not feel that i should be forced to ride a crooked brand new motorcycle, but on the other hand iam not certain that the shift in rear axle alignment required to get the bike tracking properly is entirely safe.i believe that honda should correct the problem rather than just telling me to ride the motorcycle as is.i believe that i have invested over 7k in a defective product, and is quite discouraging.
As delivered and with the rear axle aligned equally on the hash marks on each side of the swingarm, the rear tire does not track in the same path as the front tire.similarly, the rear sprocket is misaligned with the chain.in order to correct this, the rear axle must be misaligned according to the hash marks.doing so corrects the alignment of the front and rear tires and also aligns the rear sprocket with the chain.however, the amount of axle shift required is enough that i am concerned the axle may not hold securely hold this position, meaning it could slip while under way.cocking the axle this much is putting a bending stress on the axle bolt and i do not know if that is a concern of if or other components are being overly stressed.the dealer insists that the rear axle must be aligned according to the hash marks, even though that will probably result in accelerated chain and sprocket wear and could create unstable handling and braking under certain conditions.although i have worked with the dealer and honda customer service, no one from any level at honda has measured my bike and compared the results to their acceptable alignment parameters.customer service has ignored my request to provide me those acceptable parameters as well as my question as to whether the axle alignment required to get the bike tracking properly could cause any issues.they also failed to address the issues of accelerated chain and sprocket wear and possible unstable handling if the motorcycle is aligned as the dealer insists.a separate letter to [xxx], senior vp parts, service & technical division went unanswered.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
After i rode the bike for a while, it became obvious because of handlebar misalignment that something wasn't right.the handle bars are tilted to the right quite a bit. My investigation determined that it is a problem of rear axle alignment.the rear tire must be adjusted to a mismatch of hash-marks on each side in order to achieve a straight riding track.i also experienced shaking in the bike at speeds greater than 45 mph. Taking the bike to two different dealers and contacting honda customer service has not provided any fixes or acceptable responses.i do not feel that i should be forced to ride a crooked brand new motorcycle, but on the other hand iam not certain that the shift in rear axle alignment required to get the bike tracking properly is entirely safe.i believe that honda should correct the problem rather than just telling me to ride the motorcycle as is.i believe that i have invested over 7k in a defective product, and is quite discouraging.
After i rode the bike for a while, it became obvious because of handlebar misalignment that something wasn't right.the handle bars are tilted to the right quite a bit. My investigation determined that it is a problem of rear axle alignment.the rear tire must be adjusted to a mismatch of hash-marks on each side in order to achieve a straight riding track.i also experienced shaking in the bike at speeds greater than 45 mph. Taking the bike to two different dealers and contacting honda customer service has not provided any fixes or acceptable responses.i do not feel that i should be forced to ride a crooked brand new motorcycle, but on the other hand you are not certain that the shift in rear axle alignment required to get the bike tracking properly is entirely safe.you believe that honda should correct the problem rather than just telling me to ride the motorcycle as is.i believe that i have invested over 7k in a defective product, and is quite discouraging.
As delivered and with the rear axle aligned equally on the hash marks on each side of the swingarm, the rear tire does not track in the same path as the front tire.similarly, the rear sprocket is misaligned with the chain.in order to correct this, the rear axle must be misaligned according to the hash marks.doing so corrects the alignment of the front and rear tires and also aligns the rear sprocket with the chain.however, the amount of axle shift required is enough that i am concerned the axle may not hold securely hold this position, meaning it could slip while under way.cocking the axle this much is putting a bending stress on the axle bolt and i do not know if that is a concern of if or other components are being overly stressed.the dealer insists that the rear axle must be aligned according to the hash marks, even though that will probably result in accelerated chain and sprocket wear and could create unstable handling and braking under certain conditions.although i have worked with the dealer and honda customer service, no one from any level at honda has measured my bike and compared the results to their acceptable alignment parameters.customer service has ignored my request to provide me those acceptable parameters as well as my question as to whether the axle alignment required to get the bike tracking properly could cause any issues.they also failed to address the issues of accelerated chain and sprocket wear and possible unstable handling if the motorcycle is aligned as the dealer insists.a separate letter to [xxx], senior vp parts, service & technical division went unanswered.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
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