We found the following complaints for HEARTLAND TRAIL RUNNER (2019)
Read complaints for HEARTLAND TRAIL RUNNER (2019)
The contact owns a 2019 heartland trail runner. The contact received a recall notification for nhtsa campaign number: 21v428000 (equipment) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer and the manufacturer were not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The roof on the vehicle started to peel off the roof. It is like a thick fabric cover that began to tear off the top. We had to stop and tape it with gorilla tape. I belong to a terry classic group on facebook after posting what happened, i learned that this has happened to over 100 units that heartland s aware of the issue. I purchased the vehicle on 04/30/2019 took possession on may 04, 2019. The rv has been at the dealers since june 4th. Heartland is not responding to the request for warranty authorization to put a new roof on.
One of the spring shackles has ripped away from the frame. In fact, the frame tore, the weld is intact.i am attempting to include photos. Thank you for your kind attention to this matter.*dt
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