We found the following complaints for GMC TERRAIN (2017)
Read complaints for GMC TERRAIN (2017)
I was making a left turn during a green light my car was in motion. A white van was speeding towards me from the drivers side going straight at me at high speed with a red light. They hit the front drivers end of my car which made my car spin out. The airbags did not deploy. The whole front end of my car was ruined.
Traveling on state highway 136 between 50 and 55mph. The listed vehicle struck a deer causing significant front end damage. Immediately following there was a very strong odor similar to gun powder. The airbag light illuminated and on star came on line in the car due to crash sensor notification. However, there was no airbag deployment.the entire front end of the car sustained damage as well as the radiator. The drivers side front quarter panel also buckled. It is unknown at this time of further damage. The vehicle sustained enough damage to where it required it to be towed to a dealership body shop for further evaluation. Based on the front end and quarter panel damage, there should have been an airbag deployment. The listed vehicle is the only vehicle involved with the collision. The georgia state patrol investigated and completed a crash report.
The contact owns a 2017 gmc terrain. While driving 32 mph, the contact's vehicle struck a parked vehicle. The air bags did not deploy. A police report was filed. The contact sustained injuries to the head and mouth, and sustained a mild concussion. Medical attention was required. It was not determined whether or not the vehicle was destroyed. The dealer and manufacturer were not made aware of the crash. The failure mileage was approximately 2,850.
The contact owns a 2017 gmc terrain. The contact stated while coming to a complete stop the vehicle was unexpectedly rear ended which forced the vehicle to slide forward unto the highway, the impact caused the air bags to not properly deploy with the service airbags light illuminating. The contact sustained back injuries that required medical attention, a police report was taken. The vehicle was taken to an independent shop where the vehicle damage was being repaired.the dealer was notified of the failure, however advised the contact to call the manufacturer. The cause of the failure was not diagnosed.the manufacturer was not made aware of the failure. The failure mileage was 53,000. The vin was not available.
I was driving 9pm on a city st rd, coming up ona mile light that was red. The roads were dry on a 5 lane rd. There was 1 car ahead of my car with their brake lights on . Although notnoted on police report the car was stopped approx 5 to 7 car lengths prior to the red light. I had began to slow down but did not realize the driver ahead was not slowing down but stopped. I swerved to the right and as noted in pics below the drivers side of car hit the other drivers passenger back corner. I ended up in a parking lot on that corner. Other then the medical term coop to coop that also aided in my head injury, i also hit my head 2 times at my hairline on the steering wheel and then my left cheek. I was diagnosed and sustained a severe concussion/ brain trauma. I went to the emergency room twice for care of worsening symptoms and was incapacitated and out of work for about 6 wks. Which was still to fast to return, but i could not afford being on disability. Following the accident the car was taken to the city tow yard, and was assessed within a week by theins adjuster as total loss. From there it was taken to a junk salvage business. Due to my incapacitation i had no means to look into concerns related to why the airbags did not deploy. I ama nurse practitioner that now has short term memory loss, migraines, and attention deficit due to the brain injury. Ihave no way of finding out if the airbagsensors were defective or not because, although i'm attempting to track the car it's been difficult, and unsure of my rights to the car if i can track it down. The bigger surprise was that i received a recall notice on my 2018 gmc terrain just today, but have no answers on the 2017. Please help in anyway with what i should do. Sincerely
I was driving down the road at 55 mph when a deer ran out and hit the passenger side of my vehicle.it bounced and rolled off the drivers side.i pulled the vehicle off to the side of the road.all of the electric components in the vehicle were on.the interior lights were on,the hazard lights were flashing and the console was locked up. I pushed the buttons, but nothing happened.the airbags did not deploy there was a message on the screen that say service airbag (but they hadn't deployed). I could smell something burning, the vehicle was smoking and i could hear something popping,i got out to assess the damage and my vehicle was on fire.the vehicle ended up being a total loss..this is happened in ga and the state patrol did the police report.
Purchased gmc 2017 terrain 1 month ago today. The first week i had it the engine kept stalling while idling. I took it to the dealership for them to fix. I got it back and it seemed to run hard. 3 days later i found that not one but both key fobs would not work. The battery is brand new. When i spoke to service man at dealership, he stated that one fob was faulty and they would order a new one. I haven't heard back from them...today i got into a front end collision where the air bags did not deploy causing me injury. Only after the fact did the alarm sound and dash message came on stating service airbag. The four way lights would not stay on and the interior lights would not turn off. And there was a smell of something burning.. No return call from gmc.
While checking the rear view mirror a 1998 chevy truck came tp a sudden stop on the highway, and i could not miss the truck the driver claimed he thought he had missed his turn, when my suv collided with the truck. The powder came out but the airbags never did come out,and the passenger seatbelt locked.
Blind side alert activates when it is raining and there are no cars nearby. This only occurs when raining. No codes are thrown so dealer service won't troubleshoot. This can only be reproduced on a highway or parkway, when it is raining and no other cars are nearby. Cannot be reproduced on regular streets with other cars around.i've had my car in to the dealer service 3 times, all with the same results. No codes in the computer and cannot reproduce. The service department only tests on the local streets. There are other cars around, so how can this be an accurate test???
I was driving down the road at 55 mph when a deer ran out and hit the passenger side of my vehicle.it bounced and rolled off the drivers side.i pulled the vehicle off to the side of the road.all of the electric components in the vehicle were on.the interior lights were on,the hazard lights were flashing and the console was locked up. I pushed the buttons, but nothing happened.the airbags did not deploy there was a message on the screen that say service airbag (but they hadn't deployed). I could smell something burning, the vehicle was smoking and i could hear something popping,i got out to assess the damage and my vehicle was on fire.the vehicle ended up being a total loss..this is happened in ga and the state patrol did the police report.
When i started my vehicle the radio did not power on. The reverse camera is not working nor the bluetooth or any other function with the radio.
I was driving down the road at 55 mph when a deer ran out and hit the passenger side of my vehicle.it bounced and rolled off the drivers side.i pulled the vehicle off to the side of the road.all of the electric components in the vehicle were on.the interior lights were on,the hazard lights were flashing and the console was locked up. I pushed the buttons, but nothing happened.the airbags did not deploy there was a message on the screen that say service airbag (but they hadn't deployed). I could smell something burning, the vehicle was smoking and i could hear something popping,i got out to assess the damage and my vehicle was on fire.the vehicle ended up being a total loss..this is happened in ga and the state patrol did the police report.
Engine started consuming oil at around 90,000 miles. First noticed after a oil change with the dealer we bought it from. Questioned them about it once we checked the oil, and noticed it being low after experiencing a engine noise. Dealer had us bring it back , refilled it, and test drove it for 20 miles. They sent it back with us, stating it may not have been topped off correctly. Noticed the issue several more times, and told the dealer , they then had us to a oil consumption test. After test was concluded recommended that the piston rings be replaced at a cost of $2202.02.gm first refused coverage even though this is a known issue with terrains with the 2.4 cyl. Engine. Dealer resubmitted to gm rep. , rep. Admitted this is a known issue, and that gm is waiting to see if they experience enough complaints to meet the 10% of production number before it is covered 100%. Contacted gm customer complaint line with no luck in getting additional coverage, even though gm extended coverage for earlier models with this issue.
The contact owns a 2017 gmc terrain. The contact stated while driving approximately 25 mph, the vehicle lost electrical and motive power. The contact was able to restart the vehicle. The contact stated that there was no warning light illuminated. The vehicle was diagnosed but not repaired. The manufacturer was informed of the failure. The contact was still awaiting a response. The failure mileage was approximately 48,850.
My check engine light came on along with a a message that states 'reduced engine power' and a message reading 'service stabilitrek when i was driving on the highway at 70 mph. This created suddenly jerking and slow acceleration so that i had to pull off the road. I found a forum at [xxx] that reveals that this has been an issue with gmc modes at least as long as 2011. The duration for which this has been a problem with gmc models, and the fact that stabilitrek is an integral safety feature of the vehicle in avoiding accidents seems to merit a recall.parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Gmc terrain. Consumer writes in regards to issues with the radio. *ld the consumer stated the dash display no longer operates. The screen display is black. Due to the failure the backup camera, hands free phone, on star, and the radio are inoperable.
Headlights, high and low beans are almost useless, they are not bright enough, barely can see to drive it at night, especially if raining, totally almost like being blind.
At around 20 miles per hour, while accelerating, all torque is lost and the vehicle engine revs high. It takes a few seconds, then the transmission finally shifts into the next gear. This causes a big jolt. It is dangerous, all power is lost, then suddenly too much power is applied. This has happened since i purchased the vehicle. I have taken it to the dealership. They won't do anything about it. The vehicle now has 40,502 miles.
My check engine light came on along with a a message that states 'reduced engine power' and a message reading 'service stabilitrek when i was driving on the highway at 70 mph. This created suddenly jerking and slow acceleration so that i had to pull off the road. I found a forum at [xxx] that reveals that this has been an issue with gmc modes at least as long as 2011. The duration for which this has been a problem with gmc models, and the fact that stabilitrek is an integral safety feature of the vehicle in avoiding accidents seems to merit a recall.parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
I had my 2017 gmc terrain denali for two years and have already experienced two serious issues. Issue #1-i noticed a burning smell, grinding noise, and hesitation when driving.i brought it to the dealership where i bought it and was told that there was a factory defect which caused something inside my transfer to bore a hole through it. Dealer could not get the part for 2 weeks. It was covered under my warranty. A month later while getting an oil change at a different auto shop, i was asked if i recently had work done only transmission because the entire thing was loose and moving, and the car did not drive right.i was told it was not safe to drive. I brought it back to the dealership and was told that they couldn't find anything. They tightened the bolts on the transfer case and charged me a $60 diagnostic fee (for their error).issue #2-at 63,000 miles my wipers stopped working while i was driving at about 30mph on a busy street in the pouring rain (very scary).i brought it to the dealership and was told i needed a new wiper transmission and would cost $318 because my car was not part of the recall. I expressed concern that my 2yo. Car has now had two serious safety issues and was told 'cars have so many moving parts and pieces that it's a wonder more things weren't wrong with it'.i do not feel safe driving this car and the service manager was condescending and couldn't care less. Gmc needs to do something before somebody gets seriously hurt or worse.
While checking the rear view mirror a 1998 chevy truck came tp a sudden stop on the highway, and i could not miss the truck the driver claimed he thought he had missed his turn, when my suv collided with the truck. The powder came out but the airbags never did come out,and the passenger seatbelt locked.
I am the owner of a 2017 gmc terrain. Yesterday, i was involvedin a car accident in this vehicle. Some person pulled out in front of me and i slammed on my brakes to avoid a car accident. His vehicle continued through an intersection in which he did not have the right away causing me to hit the front end of his truck. As the driver states he did not see me, i can confirm i slammed on my brakes, which acted as they couldn't stop. It felt as the brakes were nonexistent. This was an extremely terrifying moment, as i was going 45mph (per the speed limit). As i had read earlier, the 2018 terrains also seem to have the same problem.
While checking the rear view mirror a 1998 chevy truck came tp a sudden stop on the highway, and i could not miss the truck the driver claimed he thought he had missed his turn, when my suv collided with the truck. The powder came out but the airbags never did come out,and the passenger seatbelt locked.
The contact owns a 2017 gmc terrain. The contact stated the driver's side inside door handle was fractured.the contact was concerned about cutting her hand on the door handle. The contact called penske cadillac of south bay (18600 hawthorne blvd, torrance, ca 90504,(310) 697-1800) however, the vehicle was not diagnosed nor repaired. The manufacturer was contacted however, no further assistance was provided. The failure mileage was 39,000.
The contact owns a 2017 gmc terrain. The contact stated that whenever it would rainwater would leak into the vehicle underneath the dashboard on the passenger side of the vehicle causing water to leak onto the occupant's feet and onto the carpet. The contact had taken the vehicle to the dealer who resealed the area. The failure now occurs on the driver's side of the vehicle. The contact stated their appointment for the driver's side had not occurred as of yet. The manufacturer was not made aware of the issue. The approximate failure mileage was 48,000.
I was making a left turn during a green light my car was in motion. A white van was speeding towards me from the drivers side going straight at me at high speed with a red light. They hit the front drivers end of my car which made my car spin out. The airbags did not deploy. The whole front end of my car was ruined.
Purchased gmc 2017 terrain 1 month ago today. The first week i had it the engine kept stalling while idling. I took it to the dealership for them to fix. I got it back and it seemed to run hard. 3 days later i found that not one but both key fobs would not work. The battery is brand new. When i spoke to service man at dealership, he stated that one fob was faulty and they would order a new one. I haven't heard back from them...today i got into a front end collision where the air bags did not deploy causing me injury. Only after the fact did the alarm sound and dash message came on stating service airbag. The four way lights would not stay on and the interior lights would not turn off. And there was a smell of something burning.. No return call from gmc.
Traveling on state highway 136 between 50 and 55mph. The listed vehicle struck a deer causing significant front end damage. Immediately following there was a very strong odor similar to gun powder. The airbag light illuminated and on star came on line in the car due to crash sensor notification. However, there was no airbag deployment.the entire front end of the car sustained damage as well as the radiator. The drivers side front quarter panel also buckled. It is unknown at this time of further damage. The vehicle sustained enough damage to where it required it to be towed to a dealership body shop for further evaluation. Based on the front end and quarter panel damage, there should have been an airbag deployment. The listed vehicle is the only vehicle involved with the collision. The georgia state patrol investigated and completed a crash report.
Purchased gmc 2017 terrain 1 month ago today. The first week i had it the engine kept stalling while idling. I took it to the dealership for them to fix. I got it back and it seemed to run hard. 3 days later i found that not one but both key fobs would not work. The battery is brand new. When i spoke to service man at dealership, he stated that one fob was faulty and they would order a new one. I haven't heard back from them...today i got into a front end collision where the air bags did not deploy causing me injury. Only after the fact did the alarm sound and dash message came on stating service airbag. The four way lights would not stay on and the interior lights would not turn off. And there was a smell of something burning.. No return call from gmc.
Onstar -i've had onstar for several years and paid the bill annually by check. The company never sent a renewal bill this year. I contacted them via phone on 1-23-2021, 2-8-2021, 2-22-2021 and 3-9-2021. I used phone numbers 1-866-891-1233, 1-866-579-0028, and the onstar button to talk to representatives. I also wrote letters to onstar dated march 9 and march 27, 2021 without results. I had a confirmation # cn4175174. I never received a bill and now the safety device is cut off in my car.
Vehicle was parked with the motor running. Reached over from the passenger seat and turned the motor off. Vehicle began to roll backwards. Was able to turn vehicle but unfortunately backed into the door of a parked truck turning the ignition off shouldn't start the vehicle to move.
Blind side alert activates when it is raining and there are no cars nearby. This only occurs when raining. No codes are thrown so dealer service won't troubleshoot. This can only be reproduced on a highway or parkway, when it is raining and no other cars are nearby. Cannot be reproduced on regular streets with other cars around.i've had my car in to the dealer service 3 times, all with the same results. No codes in the computer and cannot reproduce. The service department only tests on the local streets. There are other cars around, so how can this be an accurate test???
I was making a left turn during a green light my car was in motion. A white van was speeding towards me from the drivers side going straight at me at high speed with a red light. They hit the front drivers end of my car which made my car spin out. The airbags did not deploy. The whole front end of my car was ruined.
I've had my terrain for 3 months. Car had 3400 miles at the time of the issue. Backed out of my driveway, put the car in drive and it wouldn't go. The car would rev up but wouldn't move forward. Had to put the car in neutral and push out of the middle of the street. Car was stranded in the street for three days due to the dealership service department being closed. Each day i tried to put the car in drive and it still wouldn't go when put in drive or manual only reverse. Car was towed to the dealership and sat for another day before the dealership could get to it. Dealership called and the car would drive with no issue. Asked if something could have shifted when the car was towed so they kept the car one more day to run some diagnostic tests which still resulted in nothing being found.
Our new terrain has "vehicle in front" visual warning systems.we were following a tanker type semi on the interstate and pulled all the way up behind the tanker semi (within 25 ft) and the vehicle in front light never came on.we tested this on all types of cars and trucks as well as standard box type semi and it worked perfectly.i have pictures of the rear end of the tanker semi in which it did not detect at all.
I was driving and inside alarm came on sounded like a fire alarm. However no lightsin the car cameon indication something was wrong, tire pressure was good, everything as far as my eyes could see it was fine except that an alarm kept going off coming thru the speakers. I pulled over got out looked around the vehicle. Nothing! made sure all doors where locked andeverything good alarm still going off. Not the car theft alarm an internal alarm thru the speakersof the car. Please help as i am scared to drive my vehiclebecause maybe it was trying to tell me something is wrong. It eventually went offand i pulled off vehicle drove fine.
Side blind spot alert comes on and off when raining or snowing with nothing there,they should tell you this will happen before you pay extra for this package, how do you know if it works or not when driving down highway
The vehicle's climate control system does not function properly. The air is not properly distributed out of the available vents. At times, air is only distributed through the floorboard vents. Other times it will only be distributed via the defroster vents. Recently, the car windows became completely fogged up while driving on the interstate at night. I attempted to use the defroster, but all air was distributed to the floorboard, which had no impact on the windshield. I had zero visibility and had to pull off on the side of the road. Up until this incident, the problem had been restricted to a lack of comfort, but it has now become a safety risk.gmc has been previously made aware of the problem and i was informed gmc engineers were aware of the problem but did not have a way to fix it.
I had my 2017 gmc terrain denali for two years and have already experienced two serious issues. Issue #1-i noticed a burning smell, grinding noise, and hesitation when driving.i brought it to the dealership where i bought it and was told that there was a factory defect which caused something inside my transfer to bore a hole through it. Dealer could not get the part for 2 weeks. It was covered under my warranty. A month later while getting an oil change at a different auto shop, i was asked if i recently had work done only transmission because the entire thing was loose and moving, and the car did not drive right.i was told it was not safe to drive. I brought it back to the dealership and was told that they couldn't find anything. They tightened the bolts on the transfer case and charged me a $60 diagnostic fee (for their error).issue #2-at 63,000 miles my wipers stopped working while i was driving at about 30mph on a busy street in the pouring rain (very scary).i brought it to the dealership and was told i needed a new wiper transmission and would cost $318 because my car was not part of the recall. I expressed concern that my 2yo. Car has now had two serious safety issues and was told 'cars have so many moving parts and pieces that it's a wonder more things weren't wrong with it'.i do not feel safe driving this car and the service manager was condescending and couldn't care less. Gmc needs to do something before somebody gets seriously hurt or worse.
My check engine light came on along with a a message that states 'reduced engine power' and a message reading 'service stabilitrek when i was driving on the highway at 70 mph. This created suddenly jerking and slow acceleration so that i had to pull off the road. I found a forum at [xxx] that reveals that this has been an issue with gmc modes at least as long as 2011. The duration for which this has been a problem with gmc models, and the fact that stabilitrek is an integral safety feature of the vehicle in avoiding accidents seems to merit a recall.parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
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