We found the following complaints for GMC SIERRA (2013)
Read complaints for GMC SIERRA (2013)
The contact owns a 2013 gmc sierra. The contact was driving approximately 40 mph and became involved in a six vehicle crash.the contact's air bags failed to deploy on impact. There were no injuries. The vehicle was towed to an independent mechanic, who diagnosed that the front end, right quarter panel and the rear bumper needed to be replaced. The vehicle had not been repaired. The manufacturer was not made aware of the problem. The approximate failure mileage was 33,010.
I have a 2013 sierra denali hd. I am very ocd with this vehicle as to i only drive it on week-ends, etc. Truck is stored in climate controlled garage. Just turned over 42k miles. I have a professional detailing service detail this truck. I picked up my truck today and was told that they found a crack in the dash located behind the instrument cluster. Only 6k miles out of warranty. How convenient for gm. I plan on talking to dealer that services my truck tomorrow and get their input.
On april 7, 2014, i was involved in car accident. My vehicle was traveling on the highway through a solid green light when the other the vehicle making aleft turn tried to speed up to get pass. I saw the other the vehicle and press the brakes hard but the truck slid and hit the other vehicle. I was great impact and i was shocked that our air bags didn't deploy. I'm very concern that my equipment are not working properly....please assist me in matter.
My husband was driving home in traffic when a woman driving the opposite direction decided to pass a vehicle. He swerved to avoid a head on collision which meant he had to go off of the road. When he attempted to get back on the road the truck shot across to the other side of the road. The dps officer told my husband he hit a culvert and flipped 5- 6 times. Witnesses had to pull him out of the truck and had mentioned there was a slight fire that they put out. During all of this none of the airbags deployed. He went to the doctor the following day to get checked out.
While driving in the mountains, i swerved to miss an animal, took the ditch, hit two trees, some boulders and the airbags did not deploy. I was traveling at about 47 mph. The accident report showed damages to every part of the truck except the roof and tailgate. We had a grill guard installed at a gmc dealership upon purchase, and had it not been for that guard, the engine would have been in our laps. The truck sustained 20,000 dollars in damages, yet all gm had to say was that the airbags operated as designed. I say that the design is fatally flawed if a crash of this magnitude does not cause this very important safety feature to operate. The folks who towed the vehicle had some very strong opinions about this failure, and said that the grill guard was the only thing which saved us, and that having it installed should not have had any effect on the function of the airbags.
Mice, rabbits etc. Chewed through wires because gmc puts peanut oil on their wires. Gmc dealer said they would fix wires but the problem will persist because peanut oil is bait for these animals. This is a problem that was reported on a 2012 vehicle. This could cause fires etcand needs to be fixed. The vehicle wasn't running right, engine light was on and chewed wires were discovered. Were told by gmc dealer there is no permanent fix because they use peanut oil because its cheap!we've only had the vehicle since september 2013. Gmc will put the wires together again but not fix the main problem of the peanut oil. This is a problem that is completely avoidable, yet a problem that is built into thevehicle.
Vehicle'svolt gauge read's between 16 and 17 volt's. Constantly. Taken to dealer and was told after there testing of the system all reading were at 14.4 to 14.7 volts. They could not duplicate problem. When leaving dealership waited after starting to watch gauge as driving down the highway. Gauge still reading between 16 and 17 volts. Have now contacted gmc customer service for further help.
The contact owns a 2013 gmc sierra. The contact stated that while reversing, the park assist light illuminated. The vehicle was taken to the dealer for diagnosis but they were unable to duplicate the problem. The manufacturer was notified. The approximate failure mileage was 5,000.updated 9/17/13
My husband was driving home in traffic when a woman driving the opposite direction decided to pass a vehicle. He swerved to avoid a head on collision which meant he had to go off of the road. When he attempted to get back on the road the truck shot across to the other side of the road. The dps officer told my husband he hit a culvert and flipped 5- 6 times. Witnesses had to pull him out of the truck and had mentioned there was a slight fire that they put out. During all of this none of the airbags deployed. He went to the doctor the following day to get checked out.
The contact owns a 2013 gmc sierra 3500. The contact stated that while driving approximately 5 mph, the brake pedal was depressed and the contact heard a loud sloshing noise of fuel coming from the fuel tank. Immediately when the sound emitted a violent and forceful movement from the exterior rear of the vehicle occurred. The contact continued to drive. The vehicle was taken to an authorized dealer which informed the contact that the vehicle operated normally. In addition, the instrument cluster and radio would not dim in the night mode. The manufacturer was notified of the problem. The approximate failure mileage was 150. Updated 01/22/13*ljthe consumer also stated gm has a service bulletin out on the condition that has existed since the 2007 model year. There is also a night time lighting issue with the inability to dim further, the dash lights or to turn them off completely. Updated 01/24/13
*issue is warning light and tone that the stabilitrak system requires servicing - this is not the standard warning light that the wheel traction varies*i had a 2011 gmc sierra which i brought back to the dealership and called gmc about for 6 issues with the stabilitrak warning light.even with gmc corporate involvement, issue was not corrected despite replacement of numerous sensors, etc. In order to afford to buy a new 2013 vehicle,i traded that truck and another for the above-noted gmc truck and 2-days after the purchase the same problem has occurred at the very same spot on my drive home from work.i called gmc and notified the dealership.they cannot fix the problem so i will wait for three more instances and with driving a loaner car for up to 3-weeks at a time and will involve the lemon law for defects within the first year of ownership.of course the federal government will donothing except provide gmc with more taxpayer-funded bailout money!there are numerous complaints online about defects with this complicated system that is so deeply embedded in the cars' running that it cannot be repaired.what does it take for you to do something about this consumer ripoff????
Truck is leaking oil, andi have a small puddle oh garage floor. Brought to original selling dealer to be checked. They claimed there was a plug on back of engine that was leaking. They had vehicle for 3 1/2 days, and claimed it was fixed.they had over 1 page of seals, gaskets, plug were replaced.drove approximately 50 miles, and it started leaking exactly the same as before. Returned to dealer again, and was told by the service technician that it was normal to see it having a leak due to the silicone that was used on engine parts when it was built !!!i was advised to drive it for 1 week and bring it back again.at that point in time, i contacted gm and was told to get a second opinion at another dealership. I brought it to them on 11/15/13. It has been there now for 6 days. I was just told that they have 4 pages of new parts that have to be ordered to repair it. They (dealership) requested that gm replace the engine and was denied. Considering this is the 3rd time trying to repair the same problem, they should either re-purchase or lemon law this.
The contact owns a 2013 gmc sierra. The contact stated that while driving approximately 58 mph, the engine stalled without warning. The contact waited five minutes before restarting the vehicle and resumed normally. The failure recurred four times. The vehicle was taken to an authorized dealer where a diagnostic testing was performed. The dealer was unable to locate a problem. The manufacturer was not notified of the defect. The approximate failure mileage was 11,000.
The contact owns a 2013 gmc sierra. The contact stated that while driving at night, the headlights seized and the vehicle failed to accelerate. The vehicle was taken to the dealer, but was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 4,000.
The contact owns a 2013 gmc sierra. The contact stated that the check engine warning indicator illuminated. The vehicle was taken to both an independent mechanic and the dealer to be diagnosed. The technicians informed the contact that the diesel reluctant tankassembly would have to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 111,000.
Upon low speed panic stopping with the fuel gauge reading 3/4 of a tank and below, there is a violent/noticeable bump. Like being rearended at low speed. It is a situation that gm has a bulletin out on #pit5161or doc id:2851139 for the 2007-2012 chev. Silverado and gmc sierra p/u with the 34 or 36 gallon tanks. I feel the brakes are challenged by this condition, and even more so on slippery, steep terrain.
Noticed back door open indicated on panel, stepped out with vehicle in drive at a stop, then once outside slipped and vehicle kept moving, had to jump back into vehicle and apply brake to put it into park, why doesn't vehicle shut down once off the seat? riding lawn mowers do!
The contact owns a 2013 gmc sierra 3500. The contact stated that while driving approximately 5 mph, the brake pedal was depressed and the contact heard a loud sloshing noise of fuel coming from the fuel tank. Immediately when the sound emitted a violent and forceful movement from the exterior rear of the vehicle occurred. The contact continued to drive. The vehicle was taken to an authorized dealer which informed the contact that the vehicle operated normally. In addition, the instrument cluster and radio would not dim in the night mode. The manufacturer was notified of the problem. The approximate failure mileage was 150. Updated 01/22/13*ljthe consumer also stated gm has a service bulletin out on the condition that has existed since the 2007 model year. There is also a night time lighting issue with the inability to dim further, the dash lights or to turn them off completely. Updated 01/24/13
The contact owns a 2013 gmc sierra 1500. While driving 40 mph, the contact stated that the vehicle would jerk and shift in between gears. The vehicle was taken to the dealer but was not repaired nor was the failure diagnosed. The manufacturer was notified of the failure. The approximate failure mileage was 200.
Initially i felt the problem as a slight "missing" in the engine under very light acceleration between 40 mph and 55mph and more pronounced under constant throttle going up grades on the highway at a speed of ~55 mph (1400-1500 rpm). The vehicle seemed to be "lugging", and then the rpm would increase by ~20% immediately for a short distance and then drop back (all at constant throttle) to 1400-1500 rpm. When driving on the highway in cruise control at 60 mph andgoing up a grade, the vehicle would show signs of "straining" and immediately increase in the rpm by about 20% withan attendant acceleration. Then the rpm would increase instantly by about 1000 rpm and the vehicle accelerates rapidly until i engage the brakes. My dealer observed the same characteristics and determined that it was a torque converter problem and on 07/25/2014 they installed a new torque converter, which proved to have no effect on the problem. I was informed by the service manager that gmc technical services informed him of a service bulletin (#pip4681d: random bump chuggle or fishbite sensation while cruising at approximately 1,300 rpm- october 31, 2013) that addressed the problem, and furthermore no further corrective action could be taken. On august 6,,2014 i was driving at constant speed of 60 mph on a major highway in "cruise control" and moderate traffic. While going up a long grade following another vehicle at a safe speed, my vehicle immediately jumped ~400 rpm and then abruptly changed to a lower gear and accelerated suddenly putting me at risk of colliding with the vehicle ahead of me. I quickly applied brakes and was able to avoid an accident.i immediately contacted gmc customer services who opened a case number ([xxx])and assigned a rep. To my case. I have subsequently been informed of the gmc company line--"the vehicle is operating as designed", "live with it"!!!information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Hello, the date and mileage above is not actual date of first incident, but is the first time i took it in for the first oil change and vehicle inspection which also was the first time i complained to the dealership about the issue. My transmission slips between 2nd and 3rd gear at least 4 times a month. The dealer told me that if i cant prove it or if it doesn't do it when they drive it then they cant perform a diagnostic test to fix the problem. The seller who sold me the vehicle called me twice to see how im enjoying my truck and i complained to him both times about the issue and he told me the same thing about my issue. I even left voicemails to him about it and he never returned my calls until i made a year (3/16/14) owning my truck and claims he don't remember me telling him this the first time. Im a strong gm fan but i feel im not being helped with my issue and its annoying that i have to drive my truck cautious guessing will it slip this time or will it slip next time? if its professional grade then why am i having this problem? i use my truck for family vacations and i know anyone with the same problem would not drive this truck far away from home with this issue. It does it when it wants to but its just funny how im trying to figure out when it will do it again. I get all these emails asking me to rate the dealership 5 stars and to rate the truck but i cant even get my truck checked out. Then they tell me they wont give me a rental which i would need another truck as a rental. This is sad i spend 30 grand on a truck i cant get worked on unless i have proof.
The transmission on this vehicle slips sometimes between 2nd and 3rd gear and also when parked on a hill and put into drive the transmission shifts late into 1st gear.
At this occurrence the hood latch does not keep the hood tight when closed.the hood rattles at speeds over 35mph and appears as though it is going to open.as a result of attempting to sufficiently securing the hood, i subsequently dented the hood.i have had the body department at the local dealership look at it and they found that the hood latch needed to be adjusted. After another 2500 miles, this rattle has returned.the complaint is that this is the second 2013 sierra denali that i have owned since october 2012, since the dealership bought back the first one after numerous problems including the transmission being replaced at 6250 miles and numerous efforts to fix the hood.same problem two trucks is a cause for concern!
The head rests of our new truck (purchased dec 2012) project so far forward that it forces my head to tilt downward.there is no forward/back adjustment to the head rest, and turning the head rest backwards to make it bearable means it no longer will serve well to prevent neck injuries in a crash. For shorter drives, the forced head tilt is uncomfortable, but for longer drives it causes enough pain that i had to see a chiropractor (and i'm an athletic, healthy person!).the dealer and manufacturer contend it works as designed for safety in a crash.but if i can't sit in it for normal driving without experiencing neck/back pain, how "safe" is that?i noticed the new 2014 gmc 1/2-ton pickups have a head rest with a noticeably less angular design, indicating gmc recognized the head rest design in my 2013 3/4-ton truck is, at best, a poor one and, at worst, a potentially dangerous one.is there any recourse to getting gmc to replace my head rests with the new design (or even an older one, like the straight-up-and-down ones i have in my 2003 chevy tahoe)?
Vibration in front brakes, when braking around 55 - 60 mph.
I own a 2013 gmc sierra 4wd crew cab that is having braking problems.i purchased the vehicle on 05/29/2013 new from bill smith buick-gmc inc. Located in cullman, al as a new vehicle and at the time of purchase it had 7173 miles on it as stated on the odometer disclosure statement. The vehicle currently has 41585 miles on it that indicated i have driven the vehicle 36412 miles.i have had two incidents with the brakes where the vehicle failed to stop with the brakes fully applied. The first time was when the vehicle had approximately 15000 miles on it.the second time occurred this past thursday, december 18, 2014 when i applied the brakes at 25 mph and the car just continued to roll up hill until i hit a car in front of me. There was no damage to the older buick lasaber rear end or bumper but my front bumper was pushed in about 2 inches.if i had been on the level or was going above 25 mph i suspect there would have been substantial damage to both vehicles. What?s happening is when the brake is applied the car starts to shudder and sounds like your banging on a tin can.when that happens the truck is not stopping or slowing at all and the brake pedal is as far down as it can go.pumping the brake will cause the brakes to recover and the vehicle will stop.this problem has not been a consistent issue. This last thursday is the first time i couldn?t stop in 26000 miles.back when the vehicle had 15000 miles on it the same thing occurred.while driving the vehicle to work this morning after picking it up from the gmc dealership that said there was nothing wrong it happened again. This was after making several stops on hwy 280 in birmingham, al.this time i ran the red light with no consequences but my luck will not continue.
Severe steering wheel vibration when braking at 40 plus mph.
On april 7, 2014, i was involved in car accident. My vehicle was traveling on the highway through a solid green light when the other the vehicle making aleft turn tried to speed up to get pass. I saw the other the vehicle and press the brakes hard but the truck slid and hit the other vehicle. I was great impact and i was shocked that our air bags didn't deploy. I'm very concern that my equipment are not working properly....please assist me in matter.
I took my truck in for agrinding noise the steering rack was making when turning at low speeds, the dealership said it was a power steering gear, common problem and they would fix it because it was under warranty, they solved the problem. The issue is that the re-manufactured part they used leaks, took it back a second time, they said it was a bad seal and they would replace the seal. Had to take it in a third time because it leaked again, so they said they would replace the rack again, come to find out, the last time they had it they replaced the steering rack again, so this is the third steering rack they have put on a 2013 truck, and it still leaks, they game me a service bulletin that says it is normal for it to leak from that area and it goes away in a few months, also the service bulletin says a drip from there does not warrant a active leak, i say a drip on the ground is a active leak. I live in texas and by state law a vehicle cannot pass state safety inspection with any leaks on the power steering system. How do i know that this leak will even go away? my truck won't even pass inspection later this year when i have to go because of this leak. I believe this is a safety concern, they should not be re issuing such a important part to the steering system and it leak, i have followed up with gm and said i want a brand new on put on and no leaks, it didn't leak when i bought it, it shouldn't leak now. I have lost faith in the reliability of the vehicle because they have replace the same part three times( a key part to the steering system), it leaks, and all three times the part was re-manufactured( used), i have no idea how many miles are on that part, they should be using brand new ones and no leaks.
The contact owns a 2013 gmc sierra. The contact stated that the steering wheel was extremely loose. When driving over bumps in the road, there was an abnormal noise heard from the steering column to the steering wheel. The contact was not included in nhtsa campaign number: 11v339000 (steering). The manufacturer was notified. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 20,000. Updated 05/03/16*ljthe local repair shop, found two spline shafts in the steering column worn. The repairs were done at no charge. Updated 05/05/16.
Power steering gear box leaks oil out of front adjustment nut seal.after three replacement gear boxes it still continually leaks.the last attempted fix by a gmc dealer ended with power steering spraying all over everything under hood including exhaust which is a significant fire hazard.also, when fluid level gets low steering is significantly hindered.
I own a 2013 gmc sierrahd 2500 and i am experiencing power steering failures. Gmc is refusing to fix the problem because they cant find it. Gmc also has no problem putting me back on the road in a dangerous unsafe vehicle that is still under bumper to bumper warranty. . the first experience was just pulling into a parking spot. As i was turning, always to the left, into the spot the power steering failed. Always after a long drive this occurs, to the tune of 5 plus hours. The power loss repeated itself two more times that first day. Occurring when i was coming to a slow left turn under 10 mph. I took it to the dealer a couple days later and they couldn't repeat the problem so they refused repairs.the next time it happened was a couple days ago. This time it began with slow left turns in a parking lot or on downramps from highways.however the problem gained intensity as i thought i could feel it while driving at high speeds, although i direguarded that since it is hard to tell while driving 65 on the highway. Once i reached my local back, curvy, mountain roads, it failed repeatedly. One instance causing me to veer to the edge of a severe drop off and my tires running off the road. This easily could have been a fatal moment.again after a long drive, they were unable to recreate the problem. They inspected everything and researched the issue. Gmc said that will happen when hitting the brakes at a slow speed. However, the failure has now occurred without braking and at a normal speed of about 30 mph. Gmc refused to replace anything and would not compensate the dealer if they did. Thus gmc put me back on the road in a dangerous vehicle. They said this was normal and would happen from time to time. Despite all their excuses, i had a contradiction for.i don't understand why it didn't start till now and why am i the only one having the problem.
The steering on the pickup truck sticks, locks up for a moment then frees itself.i have been having on and off issues since but the dealership is already trying to get out of any responsibility already stating this is out of warranty at this date.salt lake valley gmc has been aware of the issue since day one.this has become a saftey issue, the vehicle in question is not safe to drive at this time and i am left holding the bag for a mystery they cannot solve (or gm is covering up yet another problem)note this truck is the duramax 2500.
Mice, rabbits etc. Chewed through wires because gmc puts peanut oil on their wires. Gmc dealer said they would fix wires but the problem will persist because peanut oil is bait for these animals. This is a problem that was reported on a 2012 vehicle. This could cause fires etcand needs to be fixed. The vehicle wasn't running right, engine light was on and chewed wires were discovered. Were told by gmc dealer there is no permanent fix because they use peanut oil because its cheap!we've only had the vehicle since september 2013. Gmc will put the wires together again but not fix the main problem of the peanut oil. This is a problem that is completely avoidable, yet a problem that is built into thevehicle.
At this occurrence the hood latch does not keep the hood tight when closed.the hood rattles at speeds over 35mph and appears as though it is going to open.as a result of attempting to sufficiently securing the hood, i subsequently dented the hood.i have had the body department at the local dealership look at it and they found that the hood latch needed to be adjusted. After another 2500 miles, this rattle has returned.the complaint is that this is the second 2013 sierra denali that i have owned since october 2012, since the dealership bought back the first one after numerous problems including the transmission being replaced at 6250 miles and numerous efforts to fix the hood.same problem two trucks is a cause for concern!
The contact owns a 2013 gmc sierra. The contact stated that while driving at 60 mph, an abnormal noise of simulating air entered the vehicle from the driver side. The vehicle was taken to three different dealers where it was diagnosed that the rear and front driver side foam seals needed to be replaced. The vehicle was repaired but the remedy failed to repair the vehicle. The manufacturer was notified of the failure. The failure mileage was 5,000. The vin was unknown.
I have a 2013 sierra denali hd. I am very ocd with this vehicle as to i only drive it on week-ends, etc. Truck is stored in climate controlled garage. Just turned over 42k miles. I have a professional detailing service detail this truck. I picked up my truck today and was told that they found a crack in the dash located behind the instrument cluster. Only 6k miles out of warranty. How convenient for gm. I plan on talking to dealer that services my truck tomorrow and get their input.
"takata recall". Cracked dash stationary
Cracked dashboard
The contact owns a 2013 gmc sierra 1500. The contact stated that while driving 50 mph, the vehicle suddenly accelerated to 70 mph. The contact was able to stop the vehicle by applying the brakes. The contact took the vehicle to the dealer. The dealer did not perform a diagnostic test. The dealer stated the diagnostic test was unnecessary.there were no repairs made to the vehicle. The failure mileage was 3,000. ...updated 08/22/13 the dealer was unable to find a problem. Updated 08/22/13
The contact owns a 2013 gmc sierra. The contact stated that while driving at night, the headlights seized and the vehicle failed to accelerate. The vehicle was taken to the dealer, but was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 4,000.
The contact owns a 2013 gmc sierra. The contact was driving at various speeds and noticed a wind noise coming from the window. The vehicle was taken to the dealer for diagnosis but they were unable to duplicate the problem, stating that the vehicle was operating as designed. The manufacturer was notified. The approximate failure mileage was 300.
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