We found the following complaints for GMC SIERRA 3500 (2016)
Read complaints for GMC SIERRA 3500 (2016)
Side thorax and head curtain airbags are listed as standard equipment for the 2016 gmc sierra truck line. I discovered after my purchase that my vehicle does not have side airbags. After research i learned that when you select the duramax engine option, gmc deletes all side airbags and does not notify the customer. It is difficult to determine if your vehicle has side airbags or not.so the bottom line is that possibly thousands of customers believe they have side airbags (like myself) but if they selected the very popular (and quite expensive) duramax engine option, they do not have the side airbags as advertised.this is a critical safety feature that gmc is deleting from advertised standard equipment without properly advising customers. It would be a tragedy if someone is injured in a vehicle they believe has side airbags because of the deceptive practice.this possible affects other years and possibly the chevrolet silverado also.
The contact owns a 2016 gmc sierra 3500. While passing a boat ramp hauling a boat trailer, the brakes and steering failed to function. The contact was able to maneuver the vehicle and noticed that the serpentine belt became detached. The contact was able to reconnect the serpentine belt. The vehicle was taken to legacy buick gmc (293 e howze beach rd, slidell, la 70461, (985) 231-5256) where it was awaiting diagnostic testing. The manufacturer was notified. The failure mileage and vin were not available.
The contact owns a 2016 gmc sierra 3500. The contact stated that while driving at approximately 55 mph or more, the vehicle experienced the death wobble. The contact stated the transmission failure warning light illuminated with a message stating that in approximately 60 miles the vehicle would shut off. The contact took the vehicle to the dealer (burteness chevrolet buick gmc of whitewater located at 1389 w main st, whitewater, wi53190 phone number 262-456-6849) to be repaired. The vehicle was repaired however, the contact was not informed of what repair was provided. The failure persisted. The approximate failure mileage was 120,000.
-all started with loud pop, metal failure sound.-at a stop, with brakes applied, the power steering turns the wheel to the right.i have to pull to the left to keep the wheel centered. (not moving) this pressure issue will finally stop and the wheel will center on it's own.-steering has slop, feels loose, dead center-while at speed applying the brakes thesteering wheel was torn from my hand 3 times.the power steering causes truck to change directions when braking.99% of the time the truck turns right.the hyroboost system is turning the steering system to the right which changes the direction of the truck.-while driving the power steering assist appears to turn off and on.as if there is a power loss or too much power was applied than it returned to normal.the truck has been at the dealer 3 different times.first dealer visit the tech deemed the truck unsafe to drive.this was determined by just driving the truck from the service lane to the garage.tech identified a gm tsb (pit5501d) to investigate the issue and contact gm.gm outlined a repair however the repairs did not resolve the issue.i was told by the dealer to take it to another dealer for a second opinion.this was after returning to the dealer for the second time and stating the steering system is now leaking and the issue still remains with some improvement.3rd visit at the 2nd dealer:second dealer drove the truck with me and it was difficult to control. The dealer tech was driving and i was sitting in the passenger seat. They deemed it unsafe to drive and put me in a loaner.2nd dealer identified metal in the steering fluid and parts that contain fluid must be replace.personal thoughts are the steering boxes are factory defective and causing them to fail over time.this then introduces metal into the hydroboost system which results in brake and steering failure.
The contact owns a 2016 gmc sierra 3500. While passing a boat ramp hauling a boat trailer, the brakes and steering failed to function. The contact was able to maneuver the vehicle and noticed that the serpentine belt became detached. The contact was able to reconnect the serpentine belt. The vehicle was taken to legacy buick gmc (293 e howze beach rd, slidell, la 70461, (985) 231-5256) where it was awaiting diagnostic testing. The manufacturer was notified. The failure mileage and vin were not available.
The brakebooster cilynderhave a bad leaking it was parked when i saw this happen
Steering wheel has slop/play in it. Wheel has 3-4 inches of play before it catches. Can drive down road and 1 min wheel is to the left next its to right to keep truck going straight.
The contact owns a 2016 gmc sierra 3500. While passing a boat ramp hauling a boat trailer, the brakes and steering failed to function. The contact was able to maneuver the vehicle and noticed that the serpentine belt became detached. The contact was able to reconnect the serpentine belt. The vehicle was taken to legacy buick gmc (293 e howze beach rd, slidell, la 70461, (985) 231-5256) where it was awaiting diagnostic testing. The manufacturer was notified. The failure mileage and vin were not available.
Backed it out of the garage to go somewhere, got on the main road and it was wondering with a lot of play in the steering wheel, next hit a bump in the road and the front wheels started shaking uncontrollably until i slowed to under 40 mph, hit another road seam and it did the same thing.took it to the mechanic, he diagnosed it as a failed steering box. Truck only has 27,500 miles on it. Never seen a dirt road, not driven in the winter.$1700.00 later its fixed. Many complaints about this on the internet and gmc has not recalled these trucks for this problem they know about. Has soured my trust in their brand.
Excessive play in steering wheel 2 to 3" very unsafe, at all times when driving. Gm is aware of problem but not doing anything about a serious safety issue. Service bulletin pit5501d. Something needs to be done.
-all started with loud pop, metal failure sound.-at a stop, with brakes applied, the power steering turns the wheel to the right.i have to pull to the left to keep the wheel centered. (not moving) this pressure issue will finally stop and the wheel will center on it's own.-steering has slop, feels loose, dead center-while at speed applying the brakes thesteering wheel was torn from my hand 3 times.the power steering causes truck to change directions when braking.99% of the time the truck turns right.the hyroboost system is turning the steering system to the right which changes the direction of the truck.-while driving the power steering assist appears to turn off and on.as if there is a power loss or too much power was applied than it returned to normal.the truck has been at the dealer 3 different times.first dealer visit the tech deemed the truck unsafe to drive.this was determined by just driving the truck from the service lane to the garage.tech identified a gm tsb (pit5501d) to investigate the issue and contact gm.gm outlined a repair however the repairs did not resolve the issue.i was told by the dealer to take it to another dealer for a second opinion.this was after returning to the dealer for the second time and stating the steering system is now leaking and the issue still remains with some improvement.3rd visit at the 2nd dealer:second dealer drove the truck with me and it was difficult to control. The dealer tech was driving and i was sitting in the passenger seat. They deemed it unsafe to drive and put me in a loaner.2nd dealer identified metal in the steering fluid and parts that contain fluid must be replace.personal thoughts are the steering boxes are factory defective and causing them to fail over time.this then introduces metal into the hydroboost system which results in brake and steering failure.
The contact owns a 2016 gmc sierra 3500. The contact stated that while driving at approximately 55 mph or more, the vehicle experienced the death wobble. The contact stated the transmission failure warning light illuminated with a message stating that in approximately 60 miles the vehicle would shut off. The contact took the vehicle to the dealer (burteness chevrolet buick gmc of whitewater located at 1389 w main st, whitewater, wi53190 phone number 262-456-6849) to be repaired. The vehicle was repaired however, the contact was not informed of what repair was provided. The failure persisted. The approximate failure mileage was 120,000.
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