We found the following complaints for GEM E4 (2016)
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The contact owns a 2016 gem e4. The contact stated that the vehicle experienced electrical failures, which reported incorrect information on the vehicle. The dealer diagnosed that the vehicle needed a software update. The vehicle was repaired; however, after the software update, the failure caused the vehicle to drive in the incorrect direction even though it was shifted into drive. The contact received notification of nhtsa campaign number: 16v884000(electrical system). The part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 3,000. Parts distribution disconnect.
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