We found the following complaints for FOREST RIVER LEGACY (2015)
Read complaints for FOREST RIVER LEGACY (2015)
Tl-the contact owns a 2015 forest river legacy. The contact stated that the front captain's seat belts failed to retract. The vehicle was taken to the dealer, who was unable to diagnose the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 1,283. Djr
Ref# 10670754 01/07/15nvs-216rrdealer (mhsrv) notified in person, by phone & in writing (email)mfg forest river contacted by phone - mike bukowski10/16/14 test drive: mhsrv assures seatbelts checked @ make ready.10/17/14purchased motorhome. Seatbelts not fixed. Mhsrv said take on trip, write list of repairs, bring back in for repairs made all at once.12/04/2014returned to mhsrv for repair. Svc advisor said mhsrv aware of seatbelt issue, it had been brought to their attention by another customer.01/21/2015"reply email' from mhsrv with description of seatbelt issue:'d/s & p/s shoulder straps do not fully retract, slack @ floor shoulder straps loose at shoulder, not properly positioned at shoulder area of seatshoulder straps loose @ cheststraps do not crossover shoulder and downward @ torso ' male or female body frameshoulder straps not safely positioned to hold front driver/passenger stationary during impactif accident occurred - impact would allow driver/passenger to be loosely thrown around while buckled.potential injuries:whiplash ' cervical/thoracic/lumbar injuryside to side impact absorption ' head, neck, spinal column injury, organ damageshoulder straps resting/tightening at stomach/pelvic area causes injury to organs/ribs loose/misplaced shoulder straps are ineffective; lap belt insufficient protectionloose straps will cause forward/upward trajectory of passengers toward windshield'09/08/2015svc advisor email: 'received authorization from the manufacturer to raise the seatbelt heights.'10/08/2015svc advisor email confirmed: '28) seatbelts- forest river is concerned about safely altering them and is saying they aren't really willing to do that. We will be sending pictures of how they come across someone. We did measure other legacy motor homes we have on our lot and their seatbelt mounts are at the same height.
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