We found the following complaints for FORD MACH-E (2021)
Read complaints for FORD MACH-E (2021)
When i start up the car, and the temperature is below 50 degrees, the "pre-collision assist" is not available, the "park aid" malfunctions and the "blind spot detection with cross traffic" is inoperative....the alerts are on the dash, and come as alerts to my phone.the car can still be driven.my car has been at the "service" department at the dealership since march 16, and i have no word on when it will be returned.this has happened 2/26, 2/27, 3/2, 3/4, 3/5, 3/6,3/7,3/10 and 3/12. And, twice, while driving at warmer temps., the "front collision alert" has suddenly appeared on the dash, and there is nothing in front of me.
As i was driving down the road (in motion / city street) at 30 miles per hour in my brand new (4 week old / 2200 miles) all electric ford mach e, the display flashed multiple warning lights that came too quickly to decipher, and then the car went dead.i was able to pull off the road and come to a stop.at this point the car was completely dead.even the hazard lights wouldn't work which made the situation dangerous since the cars behind me could not tell that there was a problem.
This vehicle is sold with a single key fob and an option to use phone as a key software.this feature has been a continual source of problems, as reported by almost every purchaser.it has been updated numerous times, including a dealer installed software update. This is a serious safety issue.to unlock the key, you can use the traditional keypad on the door handle. This works consistently.however, once inside the vehicle, it can be impossible to have the car recognize the phone in my hand.many owners report having to have the phone in a certain position, out of pocket or at a certain location in the car. Rebooting the phone, starting and stopping bluetooth, getting out of the car, locking it and starting over again have all been mentioned.these work in a very hit or miss approach.i truly believe this software feature is still very much in its beta stages and should not be relied upon in lieu of a second key fob which is standard on every other ford vehicle. To purchase the second fob requires a purchase of the key and a programming service from the dealer, a $300 investment. While i understand there will always be software issues, and the sync 4 center console certainly has them, the ability to start my car should not be part of this roadblock. Carrying the single fob with me simply makes it more likely to be lost, and no way to have any assistance available to start my car and get me home safely.my fear is that anyone could easily be stranded in an isolated / dangerous location as a result of the failure of paak.the feature also requires a cell signal at the location to make it successfully validate the phone. This implies that driving the car in any desert or mountain area requires use of the actual fob.i am requesting that ford supply a second key fob at no cost after i made a $60,000 investment.
While driving on a mountain pass, my 2021 mustang mach-e vehicle lost all regenerative braking which, due to the downhill grade, caused a sudden and shocking increase in speed, played warning chimes, and displayed "stop safely now" and "1-pedal drive fault press brake pedal to reduce speed" and lost all drive power, forcing me to coast to a stop on the side of the mountain, in an area without cellular coverage to call for help. The vehicle did not restart and would not shift out of park in 5 attempts to restart. After 10 minutes on the side of the road, the vehicle restarted without issue and no error messages remain in the vehicle.
When i start up the car, and the temperature is below 50 degrees, the "pre-collision assist" is not available, the "park aid" malfunctions and the "blind spot detection with cross traffic" is inoperative....the alerts are on the dash, and come as alerts to my phone.the car can still be driven.my car has been at the "service" department at the dealership since march 16, and i have no word on when it will be returned.this has happened 2/26, 2/27, 3/2, 3/4, 3/5, 3/6,3/7,3/10 and 3/12. And, twice, while driving at warmer temps., the "front collision alert" has suddenly appeared on the dash, and there is nothing in front of me.
When i start up the car, and the temperature is below 50 degrees, the "pre-collision assist" is not available, the "park aid" malfunctions and the "blind spot detection with cross traffic" is inoperative....the alerts are on the dash, and come as alerts to my phone.the car can still be driven.my car has been at the "service" department at the dealership since march 16, and i have no word on when it will be returned.this has happened 2/26, 2/27, 3/2, 3/4, 3/5, 3/6,3/7,3/10 and 3/12. And, twice, while driving at warmer temps., the "front collision alert" has suddenly appeared on the dash, and there is nothing in front of me.
As i was driving down the road (in motion / city street) at 30 miles per hour in my brand new (4 week old / 2200 miles) all electric ford mach e, the display flashed multiple warning lights that came too quickly to decipher, and then the car went dead.i was able to pull off the road and come to a stop.at this point the car was completely dead.even the hazard lights wouldn't work which made the situation dangerous since the cars behind me could not tell that there was a problem.
While driving on a mountain pass, my 2021 mustang mach-e vehicle lost all regenerative braking which, due to the downhill grade, caused a sudden and shocking increase in speed, played warning chimes, and displayed "stop safely now" and "1-pedal drive fault press brake pedal to reduce speed" and lost all drive power, forcing me to coast to a stop on the side of the mountain, in an area without cellular coverage to call for help. The vehicle did not restart and would not shift out of park in 5 attempts to restart. After 10 minutes on the side of the road, the vehicle restarted without issue and no error messages remain in the vehicle.
Mache relies on drivers using their phones as a key to get in and drive their vehicle. Ford does this and encourages drivers to not use the key fob, of which they provide only 1, less than the industry standard of 2.the app has a propensity for randomly failing as happened to me today.could not use the app to get in the vehicle, no amount of rebooting or other phone tests could get me in the vehicle. There is a backup code, but i forgot mine.luckily i was able to reach my wife and use hers, but that is an unreasonable expectation.what if my wife were incapacitated and i needed to reach her?my car was immobile and ford believes that is ok? they need to pick one option.make the phone as key product work or call it an experiment (which it is) and provide all mache customers two key fobs.there is serious safety impact of this middle road and consumers expect the ā€œkeyā€¯ they are told to use to always work!!!
Possible stability control system problem. Driving on wet road, following several other vehicles so my speed could not have been excessive. About half way through the corner experienced what felt like the start of a skid.i corrected it and continued on. My concern is that i am wondering if the stability control system malfunctioned and it thought that it needed to do something which then actually started to put me into a skid. I have been driving for about 60 years including significant driving on snow and ice and have never experienced anything quite like what occurred.i only have about 2000 miles on the2021mach e so the tires are virtually new.
As i was driving down the road (in motion / city street) at 30 miles per hour in my brand new (4 week old / 2200 miles) all electric ford mach e, the display flashed multiple warning lights that came too quickly to decipher, and then the car went dead.i was able to pull off the road and come to a stop.at this point the car was completely dead.even the hazard lights wouldn't work which made the situation dangerous since the cars behind me could not tell that there was a problem.
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